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Gladstone Land Corporation
Annual Report 2020

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FY2020 Annual Report · Gladstone Land Corporation
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Landsec
Annual 
Report
2020

 
 
Welcome to Landsec 

Our portfolio

Office
Our Office segment consists of 
high-quality, modern offices in great 
locations in central London. Our offer 
ranges from traditional long-term 
leases through to shorter-term, flexible 
space. We also have significant 
development opportunities. 

Pages 24-29

Retail
Our Retail segment includes outlets, 
retail parks, large regionally dominant 
shopping centres outside London 
and shopping centres within London. 
We also have great retail space within 
our office buildings.

Pages 24-29

Specialist
Our Specialist segment comprises 
17 standalone leisure parks, 23 hotels 
and the iconic Piccadilly Lights in 
central London.

Pages 24-29

Chart 1

A £12.8bn portfolio

1.  West End office 

2.  City office 

3.  Mid-town office 

4.  Southwark and other office 

5.  London retail 

6.  Regional retail 

7.  Outlets 

8.  Retail parks 

9.  Leisure and hotels 

10. Other 

Read more on pages 174-177

Comprising 24 million sq ft 
of space

1.  West End office 

2.  City office 

3.  Mid-town office 

4.  Southwark and other office 

5.  London retail 

6.  Regional retail 

7.  Outlets 

8.  Retail parks 

9.  Leisure and hotels 

Read more on pages 174-177

26%

13%

11%

4%

11%

13%

7%

3%

9%

3%

12%

4%

5%

3%

11%

27%

6%

9%

23%

10

9

8

1

7

6

Combined 
Portfolio

5

4

3

9

8

7

1

2

Combined 
Portfolio

6

2

3

4

5

2020 in numbers
Here are some of the 
important financial 
and non-financial 
performance figures for 
our year. Some of these 
measures are impacted 
by Covid-19.

23.2p

Dividend, down 49.1%

55.9p 

Adjusted diluted earnings  
per share (2019: 59.7p)

1,192p 

EPRA net tangible assets 
per share, down 11.6%

-8.2% 

Total business return  
(2019: -1.1%) 

£11.7bn

Total contribution to 
the UK economy each 
year from people based 
at our assets

£(837)m 

Loss before tax  
(2019: £(123)m)

Chart 2

-4.5% 

Ungeared total property 
return (2019: 0.4%)

£4.8m+

Social value created 
during the year

42% 

reduction in carbon 
emissions (tCO2e) 
compared with 2013/14 
baseline

We are one of the UK’s 
leading commercial 
property companies. 

We buy, develop, manage and sell high-quality 
office, retail and leisure space in London and 
vibrant regional locations. 

In this way, we create positive experiences for 
our stakeholders in the places they work, shop, 
socialise and live. 

Our chosen sectors offer us diverse market 
opportunities that we address by managing 
our portfolio of assets.

We also have a significant pipeline of 
development opportunities, with exciting new 
office, retail and residential options in the capital.

Our success is based on our expert team and 
solid balance sheet. Together, these provide 
resilience in uncertain conditions and the firepower 
to address opportunities. Across the Company, 
our approach is characterised by customer 
focus and a growing culture of innovation – 
all underpinned by an industry-leading approach 
to sustainability, with our ambition to be a net 
zero carbon business by 2030.

Ultimately, our aim is to create total shareholder 
returns, together with significant social value 
and economic value for all our stakeholders.

Currently, we are working with our stakeholders, 
particularly our people and our customers, to 
ensure we emerge from Covid-19 in as strong 
a position as possible. 

Visit our website: landsec.com

Strategic Report
02  Our response to Covid-19
04  This is Landsec
10  Chairman’s statement
12  Chief Executive’s statement
14  Our market
16  Our stakeholders
18  Our business model
19  Creating sustainable long-term value
20  Our strategy
22  Key performance indicators
24  Portfolio review
30  Financial review
38  Physical review
42  Social review
48  Managing risk
50   Our response to Covid-19 – risk
51  Our principal risks and uncertainties
57  Going concern and viability
58  Non-financial information statement

Introduction from the Chairman

Governance
60 
61  Roles and responsibilities
62  Board of Directors
67  Board activity
68  Our culture
70  The Board and our stakeholders
72  Our investors
73  Report of the Nomination Committee
76 

Introduction from the Chairman of 
the Audit Committee

78  Report of the Audit Committee
84  Directors’ Remuneration Report –  
Chairman’s Annual Statement

86  Remuneration at a glance
88  Annual Report on Remuneration
99  Summary of Directors’ Remuneration 

Policy

104  Directors’ Report

Income statement

Financial statements
108  Statement of Directors’ Responsibilities
109  Independent Auditor’s Report
115 
115  Statement of comprehensive income
116  Balance sheets
117  Statements of changes in equity
118  Statement of cash flows
119  Notes to the financial statements

Additional information
166  Business analysis – EPRA disclosures
172  Business analysis – Group
176  Business analysis – Office
177  Business analysis – Retail
177  Business analysis – Specialist
178  Sustainability performance
184  Combined Portfolio analysis
186  Lease lengths
187  Development pipeline
187  Alternative performance measures
188  Reconciliation of segmental 

information note to statutory 
reporting

190  Ten year summary
192  Subsidiaries, joint ventures and 

associates

195  Shareholder information
198  Key contacts and advisers
199  Glossary
IBC  Cautionary statement

1

Landsec Annual Report 2020Strategic Report 
Our response 
to Covid-19

Since Covid-19 began 
impacting our business 
in March, we have 
responded quickly to 
ensure our stakeholders 
are supported and the 
resilience of the business 
is maintained.

Read more online  
at landsec.com

2

Organising our response

 — We responded quickly to establish teams to support our priorities during 
the pandemic ranging from employee and customer support, operations 
and corporate affairs through to internal functions including finance 
and tech.

 — We have been working on plans for how Landsec and our markets will 
emerge from the current conditions based on a number of scenarios 
to ensure we are well placed to respond quickly for our customers and 
focus on strategic priorities.

Read more on page 50

Our people

 — The health and wellbeing of our people has always been our priority.  

All of our office-based staff were encouraged to work from home from 
16 March.

 — We have made changes to our policies, notably our holiday policy to 

ensure that staff don’t miss vital family holiday time and that our business 
can manage the resourcing demands placed upon it.

 — Our trained mental health first aiders have worked tirelessly to support all 
members of staff, using a range of external resources, toolkits and guides 
for remote working and those with caring responsibilities in the home. 
 — Our Senior Management have acted swiftly to provide extraordinary levels 
of communication via weekly videos, emails, internal intranet and regular 
telephone and video conferences ensuring that every staff member has 
some form of regular, daily contact with their line manager or team.

 — For those staff whose work has been severely disrupted, we have created 
a skills hub for them to offer their time to teams with increased demand, 
thereby ensuring no one is unproductive or isolated during the lockdown.
 — We are offering support to our people who continue to work in our assets.

Read more in Our stakeholders on pages 16-17

Our customers

 — We understand that Covid-19 has made day-to-day operations difficult 
and complex for our customers, and we support the Government’s 
view that no organisation should be left unable to survive as a result. 
We strongly believe that business has a role to play in delivering assistance. 

 — We have provided support for those customers who are in genuine and 
immediate financial distress, establishing a support fund to provide up 
to £80m of rent relief for customers who need our help most to survive. 

 — Around £15m of this fund will support our food & beverage customers, 

broadly equivalent to three months’ rent free. The remaining £65m will be 
allocated on a case-by-case basis to small and medium sized businesses 
with a focus on helping those with limited access to other sources of  
financial assistance. 

 — Non-payment of rent has a serious impact on our business. In order for 

us to help those customers most in need, we expect those who can afford 
to pay their rent to do so. Where we are unable to offer assistance from 
our support fund, we will consider requests to defer rents or a move to 
monthly rents. 

 — We are responding to the changing environment and investment needs. 
We’re committed to reducing service charge costs, not only in response 
to the current situation but also through the work started last year on 
how we run our sites in the most efficient way possible.

Read more in Our stakeholders on pages 16-17

Landsec Annual Report 2020Our communities

 — We’re especially determined to help in the communities in which we operate. Our community 

employment and education programmes are continuing at this crucial time. 

 — In addition, in response to the immediate needs of the grass roots charities we support, we are 
providing financial relief for the charities we know well and who are supporting individuals and 
communities through these unprecedented times. In the coming months, we will give grants totalling 
£500,000 to our existing charity partners who are most in need. This will include homeless charities 
and a £100,000 donation to the property industry charity, LandAid. 

 — The Directors of the Company have waived 20% of their base salaries or fees for an initial period of 
three months and the money will be used to supplement the £500,000 of grants mentioned above.

 — Our site teams are also providing practical assistance wherever they can. For example, linking our 
food retailers in London to local homeless charities we work with, for food donations. In Oxford, 
Leeds and Cardiff we’re offering free parking to key workers to reduce the number of people who 
are travelling on public transport. In London, we’re offering space for mobile blood banks and 
mobile blood transfusion units to reduce the number of visitors to hospitals. 

 — We‘re also offering our sites’ car parks for NHS Covid-19 testing facilities and we’ve offered Public 
Health England free space on Piccadilly Lights to share public health information. And we’re 
establishing virtual volunteering so that our own employees can offer their time and skills to 
organisations who would like our help.

Read more in our Social review on page 43

Our partners

 — We continue to focus on maintaining momentum across our development pipeline, whilst ensuring 

we preserve flexibility around timing of delivery and levels of capital commitment. With the exception 
of our pre-let to Deutsche Bank at 21 Moorfields, EC2, all of our on-site speculative schemes have 
flexibility built into their delivery programmes.

 — Our on-site developments are controlled and operated by our contractors and we remain in constant 

communication with each team, ensuring they can strike the right balance between safety and 
progressing with ongoing construction works. We are focused on supporting this vital part of our 
supply chain through these challenging times.

 — Within our broader pipeline, developments in the design and planning phase are much less disrupted 
and easily progressed via remote working. Our internal teams continue to work in close, now virtual, 
partnership with our external professional teams of architects, designers, cost consultants and others.
 — Within our non-development assets, efforts are now focused on preparing them for a gradual return 

to business as usual, with plans developed in line with the Government lifting restrictions. 

Read more in Our stakeholders on pages 16-17

Our financial position

 — Landsec has a strong balance sheet and remains well placed to deal with the unprecedented 

challenges Covid-19 presents. Nevertheless, we have taken prudent steps to ensure we are doing 
all we can to maintain the strength of our business.

 — Our development programme has a large amount of flexibility in it. With the exception of  

21 Moorfields, we have the ability to progress in a timeframe that works for us. At 31 March 2020, 
we only had around £340m of committed development capex in our £1.1bn development programme.

 — We are financially robust with an LTV of 30.7% at 31 March 2020.
 — At 31 March 2020, we had £1.2bn of cash and available facilities, net of repayments due under our 

commercial paper programme.

 — The Board took a prudent decision to cancel our third interim dividend and is not proposing to pay 
a final dividend. It will regularly review the position on future dividend payments, reinstating them 
as soon as it is appropriate to do so.

Read more in our Financial review on pages 30-37

3

Landsec Annual Report 2020Strategic Report 
Our top ten assets by value

New Street Square, EC4 

Cardinal Place, SW1

One New Change, EC4

1 & 2 New Ludgate, EC4

Gunwharf Quays, Portsmouth

Queen Anne’s Gate, SW1

Nova, SW1

21 Moorfields, EC2

Bluewater, Kent

62 Buckingham Gate, SW1

Read more in our  
Portfolio review on pages 24-29

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Landsec Annual Report 2020 
 
A strong balance sheet

Modest gearing level 

Low cost of net debt

30.7%
Group LTV

2.4%
Weighted average 
cost of net debt

 Earnings and dividend growth over the last ten years

Pence per share

Long duration of debt
Weighted average maturity of debt

9.6 years

Significant firepower
Cash and available facilities

£1.2bn

60

50

40

30

20

10

0

  Adjusted diluted EPS
  Dividend per share

Mar ’11 

Mar ’12 

Mar ’13 

Mar ’14 

Mar ’15 

Mar ’16

Mar ’17 

Mar ’18 

Mar ’19 

Mar ’20 

Read more in our  
Financial review on pages 30-37

Our stakeholders

Our stakeholders include our customers, 
communities, partners, employees and 
investors. For our business to thrive, we 
need to have strong relationships with all 
our stakeholders. We need to understand 
their short-term needs and longer-term 
aspirations. The Landsec experience and 
service we provide to our stakeholders 
matters to us, as meeting and exceeding 
their expectations is an essential part of 
the way we create sustainable economic 
and social value.

Read more on pages 16-17

5

Landsec Annual Report 2020Strategic Report 
8

2

1

9

3

5

7

4

6

A significant 
pipeline of 
development 
opportunities

We have over 4 million sq ft of 
development opportunities and are 
making good progress across our London 
development programme. Importantly, 
the pipeline has been designed with 
flexibility, enabling us to slow down our 
commitments while still progressing the 
sites as we deal with the impact 
of Covid-19.

Our on-site schemes and opportunities 
in London include:

1  21 Moorfields, EC2

2  Lucent, W1

3  Nova East, SW1

4 105 Sumner Street, SE1

5  Portland House, SW1

6 Lavington Street, SE1

7  Red Lion Court, SE1

8 Finchley Road, NW3

9 Shepherd’s Bush, W12

Read more in our Portfolio  
review on pages 24-29

Unrelenting customer focus

Staying close to our customers
We cannot meet our customers’ needs and 
expectations if we don’t communicate regularly 
with them. We engage in many ways. This year, 
we worked with a group of retail consumers to 
understand their appetite for using technology 
when visiting our centres. In our office portfolio, 
we interviewed a wide range of customers as we 
develop a ‘customer pulse’ programme, which 
will test a new way of measuring experiences, 
both operationally and strategically.

6

Keeping ahead of market trends 
To ensure our spaces are addressing the existing 
and future needs of customers, we anticipate, 
monitor and respond to trends that affect our 
buildings and the people who use them. Five 
themes are particularly important – experience, 
community, sustainability, flexibility and 
wellness/safety.

The future of residential
As we develop our plans for residential and 
mixed use assets, we are undertaking detailed 
research to understand customer needs, and 
how their behaviour and expectations will 
change over time. This will help us identify the 
best way to meet their needs and establish a 
sustainable model which creates value for us 
at the same time.

Read more in our Social and 
Physical reviews on pages 38-47

Landsec Annual Report 2020A growing culture of innovation

We are applying innovative thinking to the 
way we operate and this, combined with a 
customer-focused approach and our leadership 
in sustainability, will influence our activity in  
the future.

Designing for health
Employees are increasingly looking to work 
in healthy workplaces. More companies are 
implementing wellness programmes for their 
staff and are seeking WELL Certification, 
a performance-based certification scheme 
developed to put occupant health and 
wellbeing at the centre of building design 
for their workspace. Credits are awarded 
across seven categories including air, water, 
nourishment, light, fitness, comfort and mind. 
We ensure that the quality of our base-build 
design enables certification to this standard.

Technology
We are applying technology to enable us 
to build faster, more cheaply, with reduced 
material wastage and a lower environmental 
impact. From advanced 4D modelling through 
to using a ‘kit of parts’ approach to assembly, 
we are constantly innovating the way we 
construct the buildings of tomorrow.

Sustainability
A large proportion of a building’s carbon 
footprint relates to construction and materials. 
We are working on reducing the environmental 
impact of our developments through using 
lower carbon materials, such as cross-laminated 
timber, and steel and concrete with high 
recycled content.

Read more in our Social and 
Physical reviews on pages 38-47

7

Landsec Annual Report 2020Strategic Report 
An expert team

We have a great breadth and depth 
of experience, with world-class skills 
from asset management to development, 
design and technology to finance. 
This year, combining some functions 
across our merged London and Retail 
portfolios has enhanced knowledge 
sharing, efficiency and innovation, as 
you’ll read in this report. 

But we don’t know everything. We are 
constantly striving to improve, learning 
from our customers, moving our 
sustainability forwards, and establishing 
a strong and shared culture. The work 
we are doing to change the way we 
build, and to minimise our carbon 
footprint, are examples of the 
challenges we set ourselves. 

Read more on  
pages 68-69

8

Landsec Annual Report 2020

Net zero carbon  
by 2030

We’ve always taken sustainability seriously and, 
as a leader in our sector, we have committed 
to becoming a net zero carbon company by 
2030. It is an ambitious target, but we have 
a clear strategy. 

There are five elements to our strategy  
to achieve net zero carbon:

1.  Reduce operational energy use through 
our new science-based target, aligned 
with a 1.5ºC warming scenario

2.  Invest in renewable energy and implement 

on-site renewables across our assets 

3.  Use an internal shadow price of carbon to 
clearly communicate climate-related risks 
and opportunities in investment decisions

4.  Reduce construction impacts through 
asset retention, efficient design and 
responsible sourcing

5.  Offset remaining emissions through 

carefully selected projects which actively 
take carbon out of the atmosphere

Read more in our 
Physical review 
on pages 38-41

Social value

We don’t believe anyone should be 
defined by their background or by 
any barriers they face. Our ambition 
is to create opportunities for people 
from our communities through our 
social sustainability programmes. 
That’s why we’re measuring the 
social value we generate through 
our programmes.

Working with The Social Value Portal 
and our community partners, we’re 
aiming for an ambitious target of 
generating £25m of social value 
through our programmes by 2025. 
This year, we exceeded our in-year 
target, creating over £4.8m of 
social value.

Financial performance
55.9p
£414m 

Revenue profit, down 6.3%

£(837)m 

Loss before tax  
(2019: £(123)m)

Adjusted diluted earnings  
per share, down 6.4%

23.2p 

Dividend, down 49.1%

Economic 
value

In addition to social value, we also 
measure our contribution to the UK 
economy. This may be through our own 
activities or via the spaces and places 
we create, which allow others to thrive.

£11.7bn

Total contribution to the UK 
economy each year from people 
based at our assets

£4.4bn

Our ten-year contribution to 
the economy through property 
development

128,800

Number of people working 
across our workplace, retail 
and leisure destinations

44,900

Number of jobs created in 
construction through our 
development activities over 
the last decade

Read more on pages 42-47

£12.8bn 

Combined Portfolio, with 
a valuation deficit of 8.8%

1,192p 

EPRA net tangible assets 
per share, down 11.6%

Read more on pages 30-37

9

Landsec Annual Report 2020Strategic Report 
Chairman’s 
statement

Cressida Hogg reports 

on our performance 

during the year, some 
significant changes to 
the Board and the impact 
of Covid-19.

Our results
-4.5%

Ungeared total property return 

-11.6%

EPRA net tangible assets per share 

-6.4%

Adjusted diluted  
earnings per share 

-8.2%

Total business return

This Annual Report covers our performance 
in the financial year to 31 March 2020. This has 
been an eventful year in which we have seen 
the UK depart from the EU, a general election 
and continued structural change in the retail 
market. As our year was drawing to a close, 
it also became clear that the impact of the 
Covid-19 crisis would have an unprecedented 
impact on Landsec, the economy and on 
our society. 

As your Chair, I would like to reassure you that 
Landsec is well positioned to withstand the 
shocks of this pandemic. The business has 
ridden through uncertainty and market turmoil 
before, and it is well placed to weather the 
current crisis. Financially our business is in robust 
shape with gearing at prudent levels, and 
operationally we have been able to react quickly 
to the crisis. I have been so impressed by how 
swiftly our colleagues have adapted to working 
effectively remotely and how technology has 
enabled this. 

Cressida Hogg
Chairman

This year
Reading this report you should bear in mind 
that the financial impact of Covid-19 on our 
performance could only really be seen in the last 
month of the year. Before the pandemic crisis, 
our teams had maintained high occupancy 
rates across our portfolio and we were on track 
to deliver good rental income and revenue profit 
despite challenging trading conditions in the 
retail and leisure sectors. These market 
conditions continued to impact valuations, 
especially in these sectors. However, following 
the December election, the London office 
market saw an increased demand for quality 
space and our office portfolio had performed 
well. Development was ongoing at several 
exciting projects, in particular our Lucent 
development behind Piccadilly Lights. For 
year-end valuations, the independent valuers 
have assessed the effect of Covid-19 across the 
portfolio, although it is still unclear what the 
impact will be over the longer term. 

Landsec continues to be recognised as a leader 
in sustainability in the property sector. We have 
committed to becoming a net zero carbon 
company by 2030. This is a stretching target 
but an essential one as we seek to minimise the 
environmental impact of our business. As you 
can see throughout this report, sustainability 
is key to all that we do, especially at the 
current time. 

10

Landsec Annual Report 2020This year we also said farewell to Chris Bartram, 
who has been on the Board for nearly a decade, 
and kindly agreed last year to stay on for 
another 12 months particularly to help with our 
search for a new CEO. Chris has been a valued 
and insightful colleague with deep knowledge 
of our sector and will be missed. 

Looking ahead
The important role played by companies in 
modern society had been widely recognised 
before the current crisis, and must be 
emphasised even more at this time. As a Board 
we are very aware that we need to balance our 
responsibilities to our shareholders with those of 
our other stakeholders and the wider economy. 
In these difficult times, there will undoubtedly 
be decisions Landsec makes that are questioned 
by some, but the strengths of our management 
team and our governance structure give me 
confidence we will do our utmost to be 
commercial and fair in how we reach decisions. 

As our new CEO, Mark Allan is bringing fresh 
perspectives to our strategy and how we might 
evolve in a rapidly changing market. We will 
share our refreshed strategy with you over the 
next year when we are ready to do so and more 
confident that the current economic situation 
is stabilising. In the meantime, we thank you 
for your continued support. 

Cressida Hogg
Chairman

Our new  
Chief Executive
Following the announcement on 11 July 2019 
that Robert Noel was to step down as Chief 
Executive, the Nomination Committee led 
the search on behalf of the Board to 
identify and recruit a replacement. Details 
of this process can be found on page 67. 

Mark Allan joined the Board as Chief 
Executive on 14 April 2020. He was 
previously Chief Executive at St Modwen 
Properties PLC and before that at The 
Unite Group Plc. Mark therefore has deep 
knowledge of the property market and is 
highly regarded by investors, equally for his 
strategic insight and record of delivering 
value. Mark is a qualified Chartered 
Accountant and a member of the Royal 
Institution of Chartered Surveyors.

Impact of Covid-19
We already know that for many of our 
stakeholders this crisis will bring permanent 
change. As a business we are doing our best 
to work with our employees, customers and 
communities to help them through very 
challenging times. The drop in revenue caused 
by the lockdown has been very damaging 
for many, and we are working hard to be 
commercial and fair in the way that we 
approach discussions with all our customers. 
Through the rent relief fund that we announced 
in April, we are providing assistance to those 
tenants most in need. We have also increased 
our donations to our charity partners, including 
to community charities we already work with. 

The Board took the difficult decision to cancel 
the third quarter dividend in April. The Board is 
very aware how important dividends are to 
many of our shareholders. However, on balance 
we decided that, at such an uncertain time with 
little visibility on the duration or the full impact 
of the crisis, it would be prudent to conserve cash. 
The Board also decided not to propose a final 
dividend for the same reason. It will keep the 
position on future dividend payments under 
regular review, reinstating them as soon as it 
is appropriate to do so.

We have taken other actions in response to 
the adverse impact on cash flow. Our Board 
and Executive Directors have taken a 20% 
pay reduction for the time being, with the 
money being committed to supporting 
our charity partners. Our Remuneration 
Committee has taken action on both 
Director and wider employee pay. We take 
seriously our responsibilities as an employer 
and are doing what we can to support 
our colleagues as they work in line with 
Government guidelines on social distancing.

Board changes
At our AGM last July, we announced that 
after eight years as CEO Robert Noel was to 
retire from Landsec. After a detailed search 
during which the Board met a variety of 
candidates (see page 67 for further detail), we 
were pleased to announce last November that 
Mark Allan had been appointed as Landsec’s 
new CEO. Due to commitments to his previous 
employer Mark only joined Landsec on 14 April, 
although he had fortunately been able to 
spend several days in the business meeting 
teams and spending time with Senior 
Management before lockdown. 

I would like to take this opportunity to thank 
Rob for his contribution to Landsec, and the 
energy and commitment with which he led 
the Company through a period of change and 
growth. During his tenure, Landsec transformed 
its portfolio, and changed the skyline of London, 
most notably with the schemes he led in Victoria 
and in the City. We wish him well for the future.

11

Mark AllanChief ExecutiveLandsec Annual Report 2020Strategic Report 
Chief 
Executive’s 
statement

I joined Landsec on 

14 April 2020 and 
am conscious that 
I have arrived at an 
extraordinary time.

The speed and scale of the impact of 
Covid-19 on business and the economy are 
unprecedented and profound long-term 
consequences will play out long after the 
government lockdown has lifted. Some of the 
long-term economic and societal trends which 
were already disrupting the property industry 
are likely to accelerate, new ones are sure to 
emerge and major issues such as climate change 
will remain as significant as ever. How we 
choose to respond to this unique and fluid 
combination of challenges will define Landsec 
for years to come.

Landsec faces this situation from a position 
of strength. We have a strong balance sheet, 
a portfolio of properties that are amongst 
the highest quality for the sectors in which 
we operate and a team of talented, dedicated 
people across the business. These attributes 
stand us in good stead but will need to be allied 
to bold, ambitious thinking and a willingness 
to adopt new and creative approaches if 
we are to make the most of Landsec’s 
undoubted potential.

Overview
Although I did not join Landsec until after 
the financial year had ended, looking at the 
results there are three distinct themes that 
characterise our performance: 

 — Operational resilience. Despite a backdrop of 
prolonged political uncertainty and subdued 
business confidence for much of the year, the 
Office segment performed well in terms of 
both occupancy levels and rental growth. 
And despite changing consumer habits and a 
challenging market environment for retailers 
generally, occupancy and rental income 
across our Retail segment also held up well.

 — Structural changes in retail. Ongoing 

structural changes to the retail property 
sector, driven by the continued rise of online 
shopping and changing consumer behaviour, 
had a material negative impact on asset 

12

Mark Allan
Chief Executive

values. The nature of these changes, 
accompanied by the continued downward 
pressure on retail rents, means that the 
impact on valuations is more likely to be 
structural in nature than cyclical.

 — Covid-19. Although the scale of the global 

pandemic and associated government policy 
response only began to become clear in the 
last month of our financial year, it has had 
a negative impact on asset valuations, 
necessitated higher debtor provisions and 
resulted in significant economic uncertainty, 
such that the Board concluded it was 
prudent to cancel the third interim dividend 
and is not proposing a final dividend, in 
common with many other listed businesses. 

Outside of the themes mentioned above, the 
business took important action in a number of 
areas that leaves us well placed for the future:

 — We committed to becoming a net zero 

carbon business by 2030. Climate change 
remains the defining global challenge of 
the next 20 years and Landsec is clear in 
its ambition to play a leading role in the 
property industry’s response.

 — We progressed our development programme 
to take advantage of anticipated supportive 
conditions in the London market. Importantly, 
this programme has been established in such 
a way that we retain full optionality over the 
scale and extent of speculative commitments 
for approximately the next six months, 
allowing us to adapt our approach to best 
suit post Covid-19 conditions.

 — We continued to manage our financial 

position with prudence and flexibility in mind. 
As a result, we have significant balance sheet 
capacity that will allow us both to weather 
a prolonged downturn or capitalise on 
opportunities that arise.

Results and dividend
This year, Landsec recorded a loss before tax of 
£837m (2019: £123m) as underlying earnings 
were more than offset by a fall in the value of 
our assets, down 8.8% (or £1,179m). The majority 
of the valuation deficit is attributable to our 
Retail segment, which suffered a 20.5% decline 
over the 12 months as a result of the challenging 
environment and ongoing structural changes, 
exacerbated at the year end by the early effects 
of Covid-19. 

Operationally, Landsec’s results were resilient 
despite persistent uncertainties in some of our 
core markets. We reported revenue profit of 
£414m (2019: £442m), equating to adjusted 
diluted earnings per share of 55.9p (2019: 59.7p), 
with the majority of the decline (£23m) 
associated with provisions relating to 2020/21 
rent that was invoiced in March and where 
recoverability is affected by Covid-19. 

Our EPRA net tangible assets per share were 
down 11.6% at 1,192p, reflecting the loss for the 
year, while our loan-to-value ratio increased to 
30.7% from 27.1% a year ago, largely as a result 
of the fall in portfolio value, but it remains at 
a prudent level providing plenty of balance 
sheet capacity.

Landsec Annual Report 2020As a result of the significant uncertainty 
surrounding Covid-19, the Board took the 
difficult decision in early April to cancel the 
third interim dividend. With limited change in 
the situation since then, the Board is also not 
proposing the payment of a final dividend. 
We recognise that this is disappointing as 
income is an important component of our 
return for shareholders and are committed 
to resuming dividends at an appropriate level 
as soon as conditions stabilise.

Covid-19 and our response
Our operational response to Covid-19 was 
both immediate and proactive. Our site teams 
continue to follow all guidelines issued by the 
relevant public health authorities and we are 
taking a stringent approach to the cleanliness 
and hygiene of our assets. We have worked with 
occupiers to allow them to access stock where 
safe to do so, and our frontline staff are working 
to keep our assets safe and secure for customers 
and guests.

We also acted swiftly to offer financial support 
to our customers and communities. In early 
April we established an £80m rent relief fund, 
targeted at our customers most in need, with 
a particular focus on supporting F&B customers 
and small and medium sized businesses. Further 
action will be required in the months ahead; we 
recognise the importance of all stakeholders 
working together collaboratively and are 
committed to playing our part.

The immediate impact of Covid-19 has been 
particularly significant on our Retail and 
Specialist segments. Only essential services like 
supermarkets and pharmacies remain open at 
our retail destinations, with four of our retail 
assets shut completely. Although our Office 
segment has seen a less pronounced immediate 
impact, the vast majority of our customers’ 
employees are now working from home, with 
less than 10% usage of our office space. Rent 
collection rates in March and early April were 
impacted negatively across the portfolio with 
an average 63% collected within ten days of 
falling due, compared with 94% for the same 
period in 2019.

June rent collection rates are likely to be worse 
than March given that most of the negative 
economic impact from Covid-19 has fallen in 
the second quarter, notwithstanding the 
commendable scale and intent of the 
Government’s economic response. The pace of 
subsequent recovery from hereon will vary by 
sector. Ongoing social distancing measures will 
affect certain sectors much more than others, 
all businesses will need time to work with their 
global supply chains and workforces to resume 
trading as normal and heightened levels of 
caution amongst the general public are likely 
to affect behaviour for many months to come. 
While it is too early to predict outcomes with 
any certainty, it seems prudent to plan for 
more business failures and higher vacancy rates 

across our portfolio, in particular leisure and 
retail, and we don’t expect to see the economy 
recover to pre-Covid-19 levels before 2022 at 
the earliest. 

Recognising that the effects of Covid-19 will be 
felt for some time to come, we will continue to 
take proactive measures to ensure that Landsec 
emerges from this crisis in as strong a position 
as possible:

 — We will continue to focus on controlling 

operating costs, both across our business and 
within service charges, but are committed 
to doing so in a way that is sustainable and 
does not risk service levels in the longer term.

 — We will aim to preserve balance sheet 

capacity and flexibility, both to ensure that 
we can weather a prolonged downturn but 
also so that we are well placed to capitalise 
on any opportunities that emerge over time.

 — We will control capital expenditure carefully 
and retain optionality over our speculative 
development programme for as long as 
possible so that we can adapt our approach 
as the longer-term effects of Covid-19 
become clearer.

 — We will work proactively with our customers 
and partners to find solutions that derive 
mutual benefit at such a challenging time.

We are also mindful that Covid-19 is likely to 
have profound long-term effects on society 
and, by extension, the property sector. 
Understanding, anticipating and responding 
to these likely effects will be vital to the 
long-term success of Landsec and we are 
committed to doing so.

Leadership in sustainability
In the face of the considerable near-term 
impact of Covid-19, it can be easy to lose sight 
of the very significant threat posed by climate 
change. Landsec has always been a sector 
leader in this space – we were the first 
commercial real estate company in the world to 
commit to science-based reduction targets for 
CO2 and we built on that in 2019 by committing 
to become net zero carbon by 2030 – and I am 
determined that we continue to build on this 
leadership position in the years ahead.

Of course, sustainability is about more than 
climate change and I view our commitment 
to the communities in which we operate as 
vitally important. In April, we made £500,000 
of community grants available to offer 
immediate financial assistance to our existing 
charity partners, as they work to support the 
most disadvantaged in society at this time of 
crisis. £100,000 of this amount was donated 
to property charity LandAid to help fund 
their campaign to end youth homelessness. 
This amount was further supplemented by 
the Board of Directors waiving 20% of their 
base salaries or fees for an initial period of 
three months.

At our sites, we offered free parking to key 
workers, offered space for mobile blood banks 
and blood transfusion units, and Public Health 
England used Piccadilly Lights free of charge 
to display advice on health matters. Our 
community employment programme has now 
helped over 1,500 people furthest from the job 
market into work, including ex-offenders who 
have graduated from one of our three prison 
academies, and we know this programme will 
have a vital role in the months to come. We 
are also committed to the UN Sustainable 
Development Goals and the Global Compact. 
And we’re making good progress on our 
commitment to generate £25m of social 
value by 2025.

Strategy
The arrival of a new CEO provides a good 
opportunity for the Board to step back and 
consider the long-term strategic direction of 
the business and we intend to do exactly this 
over the next few months, communicating 
the outcomes in the autumn.

In many ways, this is an ideal time to undertake 
such an exercise. There are profound structural 
trends already disrupting the real estate sector 
that present both risks and opportunities; there 
is the significant short-term impact of Covid-19 
to be navigated and its longer-term 
consequences still to be determined; and there 
is a political backdrop which, at least before 
Covid-19, points to a period of improved stability 
after three years of sustained uncertainty 
although we recognise our future trading 
relationship with Europe is yet to be resolved.

Priorities for the year ahead
For virtually all businesses, 2020 and 2021 will 
be dominated by tackling the consequences of 
Covid-19 and it is still too early to predict what 
that will mean. Like all crises, the Covid-19 crisis 
will pass in time but its impact in the longer 
term, from both a societal and economic 
perspective, is likely to be profound. For this 
reason, our focus at Landsec in the year ahead 
will be twofold: firstly, doing everything we can 
to ensure Landsec emerges from Covid-19 in as 
strong a position as possible; and secondly, 
determining the long-term strategic direction 
for our business. We approach these challenges 
from a position of strength and are prepared to 
be bold in our thinking, determined to make the 
most of Landsec’s undoubted potential.

Mark Allan
Chief Executive

13

Landsec Annual Report 2020Strategic Report 
Our market We operate across 

a diverse mix 

of sectors in the UK 
commercial property 
market.

initial wave of optimism in early 2020 with clear 
signs of an improving economic outlook and 
real estate market but this was halted abruptly 
by Covid-19.

Despite the challenging market backdrop, 
consumer spending grew but at a much slower 
rate in 2019 compared with 2018. In real terms, 
consumer spending grew by 0.9% and disposable 
income by 1.3%. Excluding food spending, all 
retail sales declined by 1.1% (48 weeks to the 
end of February). Sales continued to shift online, 
with retail footfall declining 3.7% and online 
share of retail sales rising to 31.1% by February 
2020 (an increase of 2 percentage points from 
February 2019).

Market dynamics
Notwithstanding the impacts from Covid-19, 
the drivers we describe on the next page will 
have a significant impact on our markets. 
Digital technology is disrupting traditional 
property models and enabling better products, 
solutions and services. Demographics are 
changing – there is a growing, ageing population 
and a larger proportion of millennials and 
generation Z in the workforce. Changing living, 
working, shopping and leisure habits will change 
how property companies operate, with occupiers 
increasingly demanding a different mix of services. 
And sustainability is becoming critical to our 
customers, from social purpose through to 
resource scarcity and climate change.

We aim to maintain a healthy position 
through the cycle, varying the scale of our 
activity at different points to grow potential 
opportunities and mitigate risk. The nature 
of cycles varies as customer behaviour and 
needs change. Macroeconomic factors, such 
as low interest rates, can extend or flatten 
cycles. We manage our business to maximise 
returns from long-term trends while retaining 
the flexibility to respond to changing shorter-
term conditions

Our markets
We have a broad base of premium assets across 
central London offices, London shopping centres, 
regional shopping centres, retail parks, retail 
outlets, leisure space and hotels. We’re also in the 
early phases of developing plans for significant 
residential-led, mixed-use schemes at sites we 
own. The dynamics in each of these market 
sectors vary and there are also variations between 
specific locations and assets. You can read our 
commentary on the year’s market dynamics on 
the following page. Covid-19 had an impact on our 
markets during the second half of March and has 
led to significant disruption since then.

Macroeconomic context
2019/20 was affected by significant uncertainty 
over the UK’s departure from the EU and the 
outcome of the general election. Following the 
general election in December, there was an 

Market cycle
Commercial property markets are generally 
cyclical, with property values mainly following 
supply and demand, together with market 
participants’ cost of capital. 

The larger UK property sectors have many 
participants and a deep pool of investors. 
This creates a liquid market for individual 
properties.

Sell
Selling at the right point 
crystallises value and focuses  
the portfolio on high-quality 
assets with long leases

Develop 
Starting schemes  
at the right point  
helps maximise value  
and minimise risk

Buy
Falling values bring 
opportunities to buy 
assets at attractive 
prices

Manage
Active management of assets 
through the cycle helps us increase 
income, reduce voids and address 
customers’ changing needs

Market at a glance 
12.7m sq ft

Take-up of office space in central 
London (2019: 13.6 million sq ft)

4.5%

Vacancy rate in central London 
offices (March 2019: 4.3%)

2.3%

Rise in prime headline office rents 
in the West End (2019: +2.4%)

2.8%

Rise in prime headline office rents 
in the City (2019: +3.6%)

-3.2%

BRC physical retail store sales1 
(2019: -2.4%)

-1.1%

BRC non-food retail sales1 
(including online) (2019: -0.2%)

-3.7%

UK footfall1,2 (2019: -2.7%)

1.  48 weeks to 1 March 2020.
2.  Source: ShopperTrak UK national footfall benchmark.

14

Landsec Annual Report 2020In our biggest sector, central London offices 
(53% of portfolio by value), occupational 
demand continued to be strong, with broadly 
stable vacancy rates and an increase in rental 
values of 2.6%. Investment transactions in 
2019 were down 36% compared with the 
previous year, as political uncertainty in the UK 
dampened some overseas demand. Forecasters 
expected the market to see modest growth 
in 2020, as the outlook was positive and the 
supply of new office space completing over the 
next three years was not excessive. However, 
Covid-19 will impact the shorter-term dynamics 
of the market.

London’s strengths attract a large, varied mix 
of property investors, many from overseas. 
This helps us when selling assets, but increases 
competition when buying. We see market 
opportunities in London but also challenges. 

London retains its enduring appeal for investors 
and occupiers, as it offers:

 — an attractive mix of offices, retail and leisure, 

which appeals to employees

 — a diverse and growing population

 — the capabilities and opportunities that come 

with being a global financial centre

 — a deep, liquid property investment market

 — a relatively stable tax environment

 — a strong business and transport infrastructure, 

and international gateway

 — access to leading universities.

However, the challenges of London include:

 — uncertainty over the Brexit transition period 

and subsequent negotiations

 — the potential impact of Brexit on skills and 

capacity in construction

 — the potential impact of immigration policy 

on economic growth

 — an ageing infrastructure

 — continued uncertainty on airport expansion

 — high stamp duty

 — the need to decarbonise the economy

 — the need for better or faster digital 

connectivity.

We continue to see the lack of housing at 
affordable or attractive prices as a challenge, 
but the potential for residential-led densification 
means this also represents an opportunity for us.

2019 was another difficult year for retailers and 
the retail property market. Generally speaking, 
there is too much retail space in the UK and 
retailers are reviewing where they need 
physical stores to support their omni-channel 
offer. As a result, many secondary retail 

locations have struggled to retain retailers 
and customers. Dominant destinations that 
provide an experience remain successful 
and lively, but they are not immune to the 
structural and cyclical challenges facing 
the market. The capital values of shopping 
centres and retail parks fell significantly for 
the second year in a row. 

The level of administrations or company 
voluntary arrangements (CVAs) in 2019 was 
slightly lower than in 2018, but remained near 
historically high levels, again demonstrating 
the challenging nature of the retail market. 
Despite the market environment, some retailers 
continued to perform well, particularly those 
with a compelling customer offer, great 
customer service and an appropriate mix of 
online and physical stores. Covid-19 had a rapid 
and significant impact on the retail and leisure 
market with the majority of businesses no longer 
trading from physical space. This, inevitably, will 
put further strain on those businesses already 
struggling in a challenging market.

In addition, the tax burden on physical retailers, 
compared to that of online retailers, is 
contributing to the decline of high streets and 
has affected retail parks and shopping centres. 
Changes to planning regulations would support 
more dynamic and valuable use of buildings 
and land.

Major longer-term drivers shaping our markets 
service. Often this involves adopting an 
1. Changing ways of working
omni-channel model where physical stores 
The way people use office space is changing. 
play a role in displaying products and offering 
Shifting demographics, the impact of 
advice, all while supporting online through 
technology and a competitive and fast-
managing click and collect and returns. 
moving business environment are raising the 
Successful retailers enhance their brands 
expectations of what workspace can provide 
by doing this effectively.
for an occupier. Employers want offices where 
teams and individuals can thrive. There is a 
growing emphasis on flexibility – of layout, 
capacity, leases and payment terms – 
together with an expectation of enhanced 
service from workspace providers. But it is 
about more than just how our customers 
use their space – they know their office is an 
extension of their brand, and sustainability 
and wellbeing are also both critical to 
retaining talent and promoting business.

3. Changing ways of living
The proportion of people renting their home 
has more than doubled since the turn of the 
century. An undersupply of new homes has 
contributed to house-price growth exceeding 
earnings growth over a sustained period. This 
particularly affects the young and has led to 
an entire segment of society becoming known 
as ‘Generation Rent’. In the UK, the increase 
in flexible working, online shopping, and how 
people use technology to interact is changing 
people’s behaviour in the home. This in turn is 
changing how we think about designing places 
for people to live in. The rental model, and the 
allure of amenity-rich city-centre living, is not 
restricted to younger generations. It is starting 
to attract the down-sizer market too.

2. Changing ways of shopping
While consumer spending is still rising, growth 
has slowed, and retailers continue to see a 
marked difference in the performance of 
online and physical retail. Online – further 
powered by the rise of mobile – continues 
to win a growing share of retail spending. 
Consumers increasingly use a combination 
of physical stores and online to complete 
transactions, and expect to shop seamlessly 
across channels. Retailers are evolving their 
offers to meet customers’ growing demands 
for experience, convenience and excellent 

4. Changing ways of building
To gain competitive advantage and efficiencies, 
and with the help of advancing technology, 
property professionals are finding potentially 
transformative ways to design, develop and 

build at scale. For example, design is moving 
from traditional architects’ drawings to 
sophisticated digital models and simulations 
of operational buildings. Advances like these 
enable providers to reduce cost, time and risk 
at the construction stage, and to test and 
optimise buildings for long-term operational 
performance. More efficient methods of 
construction are also emerging, including 
off-site modular construction.

5. Changing expectations for 
sustainability
The importance of sustainability is now widely 
recognised. Many businesses now regard it 
as essential to their strategy. Government, 
businesses and communities are working to 
reduce social inequality and mitigate or adapt 
to climate change. There is also growing 
scrutiny of the ways companies treat their 
partners and supply chain. How businesses 
respond to these issues will determine their 
resilience and competitiveness over the long 
term. Smart, progressive thinking can help 
support the relationships and resources 
companies rely on to prosper and grow, and 
in the transition to a low-carbon economy.

15

Landsec Annual Report 2020Strategic Report 
Our 
stakeholders

Our vision is to be the best property 
company in the UK in the eyes of  
our stakeholders.

To achieve this, we have to understand the needs of those stakeholders, 
and the most effective way to engage with them. Successful, sustainable 
companies know their stakeholders and value their input and support.

Section 172
Our section 172 statement and further details on culture at Landsec can be found in our Governance section on pages 68-72.

Our five key stakeholders

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O ur p a r t

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s

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Our c

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16

Landsec Annual Report 2020 
Who are they?

Why are they 
important to us?

What do they 
want from us?

How do we engage 
with them?

Everyone who uses our 
buildings. That’s our office 
occupiers’ employees and 
guests, our retail and leisure 
visitors and residents in the 
accommodation we build. 
All are our customers.

Serving our customers is 
the reason we exist. Our 
occupiers provide us with 
rental income so it is essential 
we serve their needs and the 
needs of their customers.

Through regular contact with 
our retail and office occupiers 
to understand what’s important 
to them and to evaluate the 
service we provide. 

Customers want us to 
understand and respond to 
their changing needs so their 
businesses can thrive. That 
means providing sustainable, 
efficient space and customer 
service. Customers, visitors and 
residents want us to provide 
fabulous space and services that 
add to their working, shopping, 
leisure and living experiences.

Everyone directly employed 
by Landsec.

Our people are our most 
important asset. They create 
and maintain our buildings, 
provide our customer service 
and drive innovation 
throughout the business.

Our employees want a great 
career, and a positive and 
motivating work environment 
where they can thrive, all 
underpinned by a supportive 
culture.

We use engagement surveys, 
our Employee Forum and Town 
Hall presentations, alongside 
relevant training and 
development programmes.

Those who live in areas where 
we work or where we have 
assets. For example, local 
residents, businesses, schools 
and charities.

We want our buildings and 
activity to have a positive 
impact on the local 
community. To achieve this, 
we need to develop good 
relationships and understand 
local people’s needs.

Local people want us to 
enhance the physical and social 
infrastructure in their area, 
helping their community thrive.

Those who own shares in 
Landsec and our bondholders.

Investors provide capital to 
the business, as well as 
valuable feedback on our 
performance and strategic 
position.

Those who have a direct 
working or contractual 
relationship, or share a mutual 
interest with us. This includes 
our joint-venture partners, 
service providers, suppliers, 
local and Central Government, 
NGOs, trade bodies and 
industry organisations.

Their vital contributions to 
our business range from 
providing services and advice 
through to granting the 
planning permissions and 
approvals that allow us to 
develop buildings and run 
our business.

Investors want a clearly 
articulated long-term strategy 
together with shorter-term plans 
and effective communication 
of our progress. We aim to grow 
our share price and provide 
sustainable dividend income 
through a progressive dividend 
policy, while being prudent 
borrowers.

Our partners want us to be 
trustworthy and live up to 
our promises. 

Our activity ranges from 
providing work experience 
and routes to employment, 
to helping students and 
addressing social needs. 
We consult local communities 
ahead of all development 
activity and maintain the 
relationship following 
completion.

Formal results presentations 
every six months plus regular 
capital markets days as 
appropriate. Financial 
institutions and debt providers 
meet our management 
regularly. We hold an AGM 
every year.

We work to find mutually 
effective ways to communicate 
and collaborate with each 
group. The highest standards 
of health, safety and security 
underpin everything we do.

17

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Read more on 
pages 42-46

Read more on 
pages 42-46

Read more on 
pages 42-46

Read more on 
page 72

Read more on 
pages 42-46

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
Our business 
model

To create value, we buy, 

develop, manage and 

sell property, drawing 
on a range of financial, 
physical and social 
resources along the way.

Creating and protecting value
We aim to be a sustainable business by 
anticipating and responding to the changing 
needs of our customers, communities, partners 
and employees. We act early to position the 
Group for the conditions we see ahead and we 
take a long-term view of value creation. For us, 
it’s about transforming financial, physical and 
social resources into financial, physical and 
social value for our shareholders and society.

Input

Core activities

Output

n t

t m e

s

e

v

apital R ein

C

nt

p it al R einvestme

a

C

Financial
Long-term growth in 
income and asset values, 
creating capacity for us  
to increase dividends for 
our shareholders.

To read our Financial review 
go to pages 30-37

Physical
Space that creates value 
for us by meeting the 
changing requirements 
of our customers and 
communities and being 
a healthy environment 
for all.

To read our Physical review 
go to pages 38-41

Social
Our ability to help 
businesses and people 
to thrive – including  
our own employees.

To read our Social review 
go to pages 42-47

Financial
Including the  
different types of 
funds we use to invest 
in our business, from 
shareholder capital 
to borrowings.

Physical
Including our land and 
buildings, the materials 
and technologies we 
use, and the natural 
environment.

Social
Including the 
relationships we have 
with customers, 
communities and 
partners and the 
capabilities of our 
employees.

18

ManageSellDevelopBuyLandsec Annual Report 2020Creating sustainable 
long-term value

The way we manage the business – through 
the life-cycle of our assets – reflects our 
financial, physical and social approach 
and priorities.

Financial aims
Growth in income
The total rent paid to 
us by our customers.

Growth in asset value
The increase in the 
value of our portfolio 
generated by our actions 
and market influences.

Outcome
Dividend
The payments 
we make to our 
shareholders.

Capital return
The overall change  
in the value of 
our portfolio.

Measure
Total business 
return

Dividend
The payments 
we make to our 
shareholders.

Plus

Change in net  
asset value
The overall change 
in value of our  
net assets.

Portfolio quality
We constantly look to strengthen  
our portfolio to ensure it meets the 
changing needs of our customers and 
communities. We always bring social, 
economic and environmental benefits 
to the areas where we operate.

Natural resources
When we buy, use and re-use resources 
efficiently we reduce costs for our 
customers, our partners and us, 
helping to minimise our impact on 
the environment and enhance our 
resilience to a warming planet.

Climate change
We’re committed to leading the 
transition to a low-carbon economy. 
This helps mitigate our current and 
future risk and presents significant 
opportunities for our customers  
and us.

Sustainable design 
and innovation
Great design increases efficiency, 
encourages people to spend time in 
our spaces and enables buildings to 
adapt to changing customer needs.  
We design with long-term value in mind.

Customers
We design our buildings to support 
wellbeing and productivity. From office 
occupiers to brands and shoppers, we 
aim to provide our customers with a 
fabulous experience – creating value 
for our shareholders.

Employees
We invest to attract and develop great 
people who add value to our business. 
We take engagement, wellbeing, 
diversity and reward seriously and 
conduct regular reviews.

Communities  
and partners
We help those furthest from the jobs 
market access opportunities in our 
industry. We believe that everyone  
who works on our behalf must be 
treated and paid fairly and our business 
should reflect and support our diverse 
communities. We work to maintain  
an exceptional standard of health, 
safety and security in all the working 
environments we control and partner  
to help raise standards in our industry.

Influences

Goal

Total 
Shareholder 
return
Our aim is to deliver  
total shareholder 
returns, together 
with significant social 
and economic value 
for all of our 
stakeholders:

Dividend payments
The financial value  
of the payments we  
make to shareholders

Plus

Share price growth
The increase in the 
financial value of  
our shares.

Market 
sentiment
External responses to:

 — Economic conditions

 — Property market 

conditions

 — Our reputation

 — Our track record

 — Our management 

team

 — Our portfolio of assets

 — Our level of gearing

 — Our position on 
sustainability

Read more about  
our market on 
pages 14-15

Read more about  
our stakeholders 
on pages 16-17

Read more about  
our strategy on 
pages 20-21

19

Landsec Annual Report 2020Strategic Report 
Our  
strategy

We create sustainable shareholder and 

social value by providing the right 
space for our customers and communities, 
so people and businesses can thrive.

How our strategy is shaped

s
t
e
k
r
a
m

i

r
u
o
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h
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e
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K

h
c
a
o
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p
p
a
c
i
g
e
t
a
r
t
s
r
u
O

Capital 
allocation  
and risk 
taking

Our goal
Creating 
sustainable 
shareholder 
value

Our 
approach

Our  
enablers

Customer-led provision of space 
where people and businesses thrive

Competitive costs

Industry-leading capabilities and relationships

Sustainability leader

s
e
v
i
t
c
e
j
b
o
c
i
g
e
t
a
r
t
s
r
u
O

See markets  
on pages 14-15

See 
remuneration  
on pages 86-87

See KPIs  
on pages 22-23

Creating sustainable 
shareholder value

We make choices at asset, sector and portfolio 
level to optimise short-term and long-term value 
and position ourselves to achieve attractive total 
shareholder returns over the long term. We aim 
to generate growth in earnings per share so we 
can pay a progressive dividend.

See our business model  
on pages 18-19 for more on this

Investing through the life-cycle 

Invest capital

Refurbish or retrofit to re-let 

Reinvest capital

We acquire an asset if it has the 
potential to meet the evolving needs 
of our customers and communities, 
can be acquired at the right price, 
and is likely to create financial 
value for us. 

Our Responsible Property Investment 
Policy defines the standards we set 
for acquisitions and guides us when 
making buying decisions. We may 
acquire a poorly performing asset 
if we see an opportunity to improve 
performance through investment 
and better management. 

We develop to create space that will 
appeal to customers, enhance the 
area and create financial value for us. 
This activity creates job opportunities 
during construction and operation.

We design for safety, wellbeing, 
efficiency and productivity. We look to 
improve public realm, connectivity and 
wider infrastructure. And we embed 
our sustainability principles in the 
design and delivery process. 

We work with customers, communities 
and partners to ensure our buildings 
operate efficiently and to help increase 
local prosperity. 

We redesign and refurbish space to 
make it more attractive, useful and 
valued. And we work with occupiers 
to manage energy, waste and water. 
Thinking about sustainability helps 
protect buildings from external risks 
such as price volatility, changing 
regulation, supply issues and 
premature obsolescence. 

We sell an asset when we see an 
opportunity to deploy capital more 
effectively elsewhere. 

Through our investment and activity, 
the building we sell should perform 
at a higher level than the building we 
bought – financially, physically and 
socially. This should make it more 
valuable. We always aim to build a 
positive legacy, leaving a place in a 
better state than when we arrived. 

20

SellBuyDevelopManageLandsec Annual Report 2020 
 
 
 
 
 
 
 
Capital allocation 
and risk taking

Our key activities throughout an asset’s life-cycle 
are: buy, develop, manage, sell. We regularly 
review the outlook and opportunities for our 
portfolio of assets and our markets, and adjust 
our portfolio accordingly, using a consistent 
framework to make plans specific to each 
asset and market sector. 

Market sectors and business structure
For many years, we managed our business 
through two business units – London Portfolio 
and Retail Portfolio. Early in the financial 
year, we merged these, combining their 
finance, development and operational teams. 
We now have one team, supporting one 
portfolio divided into three segments: Office, 
Retail and Specialist. The market drivers we 
have identified, and the strategy we have 
adopted, affect all areas of our business. 
Operating as one business unit, we further 
increase the efficiency of our capital allocation, 
and our ability to share data and respond to 
changing market conditions and trends.

Our Office segment represents 53% of the 
portfolio by capital value. It consists of prime, 
modern office space with good lease lengths 
and strong occupiers. Our office space ranges 
from traditional HQ space through to flexible 
office space that meets the growing demand 
for flexibility and service. In addition, we have 
office developments that provide valuable 
exposure to a London office market, which has 
further growth prospects over the longer term.

Our Retail segment represents 34% of the 
portfolio and consists of the retail space 
within our offices, London shopping centres, 
regional shopping centres, outlet centres and 
retail parks. One of the challenges with retail 
assets is the risk of having too much space for 
current demand. Our shopping centres in major 
UK cities present significant development 
opportunities as we consider how we can add 
different uses, particularly residential, to the 
sites. Our outlet centres have proven relatively 
resilient to the recent trends in retail, and offer 
further opportunities for us to manage and 
invest in the assets.

Our Specialist segment represents 13% of the 
portfolio and consists primarily of our leisure 
and hotel assets, plus Piccadilly Lights. 

Locations
We buy and develop in thriving locations or places 
with excellent potential. First-class buildings with 
good transport links are becoming more highly 
valued than fashionable postcodes. Increasingly, 
our business focuses on London and other major 
urban centres supported by long-term trends.

Development exposure
We develop adaptable, sustainable, customer-
focused spaces, as these generate returns and 
portfolio income growth above that available 
from standing investments alone. Our current 
pipeline of development opportunities comprises 
offices, and retail assets where we have the 
potential to re-purpose the space. 

Read more in our Portfolio review 
on pages 24-29

Timing
We will develop on a pre-let basis at any time 
in the property cycle. However, we commit 
to developing speculatively only when we 
believe we will be completing and leasing 
the development into a market with strong 
demand, and therefore when the balance 
of risk and return is in our favour.

Risk
We believe the best way to mitigate the risks 
inherent in owning and operating a commercial 
property portfolio is to:

 — identify assets in structurally supported 
markets that have strong and enduring 
appeal to customers and consumers

 — manage spaces and places actively  

and responsibly

 — act early in mitigating risks related to 

changes in climate, legislation, available 
resources and the changing needs of 
our customers.

Development is riskier than owning and 
managing existing assets, but offers the 
potential for greater returns. We manage 
development risk through strong operational 
capabilities and processes, ensuring we make 
any speculative development at the right 
time in the cycle. We set carefully calculated 
limits on the amount of development we 
undertake at any given time, to manage 
the risk in our portfolio.

Customer-led provision 
of space where people 
and businesses thrive

We aspire to be the market leader in providing 
space for customers and communities. We do 
this by aiming to understand their needs and 
aspirations, and creating the best experiences  
for them.

In response to changes in demographics,  
the ways people work, shop and live, and the 
ever-growing importance of sustainability, we 
shape our buildings around the needs of our 
customers. We are incorporating services and 
technology into our developments to create 
flexible and adaptable workspaces. In retail,  
we continue to refine our assets, to provide  
the best experience for our customers.

Competitive costs, 
industry-leading 
capabilities and 
relationships, and leader 
in sustainability

We secure capital and construction costs at 
competitive rates. This enables us to access  
and address development and investment 
opportunities in competitive property markets. 
Also, by maintaining a disciplined approach to 
ongoing operating costs, we optimise value to 
occupiers and the net income generated from 
market-determined gross rents.

We use debt to enhance equity returns and lower 
our cost of capital. The scale and security of 
our portfolio and conservative balance sheet 
allow us to access debt capital at attractive 
rates – our weighted average cost of net debt is 
currently 2.4%. Scale also helps our efficiency by 
spreading our overheads and the investments 
we make in capabilities, systems and 
relationships, across a broad portfolio of assets.

Our capabilities, reputation and relationships 
with customers, communities, employees and 
partners are critical to us successfully executing 
our strategy. We look to attract, develop and 
retain the best talent in the UK property sector, 
and be a partner of choice to our supply chain.

We listen to, understand and work constructively 
with our key stakeholders. Experience tells us 
this is the best way to secure the long-term, 
sustainable success of our business. We do this 
by supporting people into work, boosting 
the resilience of our supply chain. We reduce 
operational costs for our customers through 
energy efficiency projects. And our approach 
to sustainable design creates more desirable 
assets, attracting customers and consumers, 
giving them a reason to choose our destinations.

We have prioritised four areas for 
investment in capabilities:

 — Building better, faster and at lower cost  

with less waste, including using digital tools, 
technology and approaches such as ‘design 
for manufacture and assembly’.

 — Improving our processes and abilities  

to design, monitor and improve  
customer experiences.

 — Bolstering our capacity and capability for 
developing and operating mixed-use sites.

 — Creating competitive advantage from 
sustainability, through resilient supply  
chains, lower operational costs and  
more attractive assets.

See the Physical and Social reviews on 
pages 38-47 for more on our customers, 
communities, partners and employees

To see our Stakeholder Engagement 
Policy, Responsible Property Investment 
Policy and Sustainability Brief, go to 
landsec.com

21

Landsec Annual Report 2020Strategic Report 
Key performance 
indicators

Strategic objectives

We work to turn our strategic objectives into tangible 
performance, using individual key performance 
indicators to measure our progress.

Deliver sustainable 
long-term 
shareholder value 

Ensure high levels  
of customer 
satisfaction 

Maximise the  
returns from 
the investment 
portfolio

Attract, develop, 
retain and motivate 
high performance 
individuals

Maximise 
development 
performance

Be a best-in-class 
counterparty to 
our partners and 
suppliers

Continually 
improve 
sustainability 
performance

Three-year Total Shareholder Return (TSR) (%)

Three-year total property return (TPR) (%)

8.4

3.7

0.2

■  Landsec 
■ Comparator group

-0.4

-8.0

-8.3

-21.1

2018

2019

2020

-24.7

3 years

Chart 3

9.7

4.4

3.9

0.4

4.1

0.0

-1.0

-4.5

2018

2019

2020

3 years

Chart 4

■  Landsec 
■  MSCI all March-valued properties 

excluding Landsec

■  MSCI all March-valued properties 
excluding Landsec (estimate)

How we measure it
Three-year TSR performance compared to the TSR performance of a comparator 
group (weighted by market capitalisation) of property companies within the 
FTSE 350 Real Estate Index

How we measure it
Three-year TPR performance compared to all March-valued properties within 
MSCI (excluding Landsec) 

Our progress in 2020

 Not achieved

Our progress in 2020

 Not achieved

TSR of -24.7% for the three-year period from April 2017 did not exceed our 
comparator group at -0.4%

TPR of 0% per annum for the three-year period from April 2017 was below 
the estimated MSCI benchmark at 4.1% per annum

Link to remuneration
50% of the award of long-term share investment plans is determined by the 
three-year TSR performance compared to the comparator group

Link to remuneration
50% of the award of long-term share investment plans is determined by the 
three-year TPR performance compared to our benchmark

One-year total property return (TPR) (%)

Revenue profit (£m)

4.5

3.5

-1.0

-4.5

-9.8

-17.3

Office

Retail

1. MSCI quarterly universe.

Total
portfolio

Chart 5

■  Landsec 
■  MSCI relevant sector1
■  MSCI all March-valued properties 
excluding Landsec (estimate)

442

400

414

408

406

324

Chart 6

■  Reported
■  Threshold

2018

2019

2020

How we measure it
One-year TPR compared to all March-valued properties within MSCI 
(excluding Landsec)

How we measure it
Revenue profit compared to an internal minimum threshold which is re-set 
every three years

Our progress in 2020

 Not achieved

Our progress in 2020
 Achieved

One-year TPR of -4.5% was below the estimated MSCI benchmark of -1.0%

Revenue profit was above the internal threshold for 2019/20

Link to remuneration
The one-year TPR performance compared to our benchmark determines part 
of the annual bonus

Link to remuneration
Forms part of the specific business targets which determine a proportion 
of annual bonus

22

Landsec Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
Development activity

Innovation

Customers

How we measure it
Key developments to be on 
programme and on budget, 
including 21 Moorfields

How we measure it
Measurable progress in the pipeline 
of developments in London

Our progress in 2020

 Partially achieved

Our progress in 2020
 Achieved

Specific targets have been set for 
each major development and have 
been partially achieved

Progress for the year on our 
three future developments was 
largely achieved

How we measure it
Introducing Modern Methods 
of Construction (MMC) in the 
development pipeline to ensure 
quicker, better and more flexible 
development

Our progress in 2020
 Achieved

MMC has been implemented 
at Sumner Street

How we measure it
Delivery of specific enhanced 
units for key strategic customers 
at shopping centres

Our progress in 2020
 Achieved

Strategic MSU units have been 
delivered at our shopping centres 
for key customers

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Communities

Natural resources

Employees

How we measure it
Significant progress towards our 
goal of creating £25m of social 
value through our community 
programmes by 2025

Our progress in 2020
 Achieved

Over £4.8m of social value created 
in the year exceeding our in-year 
target to create £4m

How we measure it
Drive quantifiable energy reduction 
across portfolio in support of our 
2030 corporate commitments

How we measure it
Diversity: make progress towards 
stated 2025 targets

Our progress in 2020
 Achieved

Our progress in 2020
 Achieved

Approved energy efficiency projects 
that will deliver over 5,500 MWh of 
energy savings, achieving a 3.2% 
reduction against the 2013/14 baseline

Workplace accreditations achieved. 
Improved disclosure demonstrated

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

Link to remuneration
Forms part of the specific business 
targets which determine a proportion 
of annual bonus

To read more about how our 
KPIs link to remuneration, 
turn to pages 87-90

23

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Portfolio 
review

This review covers the 
entire financial year, 
including the impact 
of Covid-19 and our 
responses to it. 

Key 2020 figures

At a glance

8.8%¹

Valuation deficit

-4.5%

Office

1.1%¹

Valuation surplus

4.5%

CGI of 21 Moorfields, EC2

Specialist

8.0%¹

Valuation deficit

-3.9%

Ungeared total property return 

Ungeared total property return

Ungeared total property return

-0.4%

3.5%

The portfolio underperformed the 
MSCI Quarterly Universe (All Property)

The portfolio outperformed the MSCI Quarterly 
benchmark (Central and Inner London Office)

£39m

of investment lettings

2.4%

£11m

of investment lettings

1.3% 

Like-for-like voids (31 March 2019: 2.4%)

Like-for-like voids (31 March 2019: 1.0%)

£4m

of investment lettings

1.2%

Like-for-like voids (31 March 2019: 1.5%)  
and units in administration: 0.1%  
(31 March 2019: 0.2%)

Retail

20.5%¹

Valuation deficit

-17.3%

Ungeared total property return

£24m

of investment lettings

3.9%

Like-for-like voids (31 March 2019: 4.0%)  
and units in administration: 1.9%  
(31 March 2019: 0.9%)

1.2%

Footfall in our regional retail and outlets was 
down 1.2% but was ahead of the ShopperTrak 
UK national benchmark (down 3.7%)2

-9.8%

The portfolio underperformed the 
MSCI Quarterly benchmark (All Retail)

0.9%

Same centre sales, taking into account 
new lettings and occupier changes, were 
up 0.9% (up 0.1% excluding automotive sales) 
(BRC national benchmark for physical stores 
down 3.2%; including online, down 1.1%)2

1.  On a proportionate basis.
2.  Year-on-year for the 48 week period to 1 March 2020, reflecting the period before the impact of Covid-19.

24

Landsec Annual Report 2020Actions and outcomes

Focus for 2019/20

Progress in 2019/20

Focus for 2020/21

 — Maintaining like-for-like net rental income

 — Like-for-like net rental income declined £4m 

 — Balance protecting like-for-like net rental 

 — Providing property as a service, harnessing data 

 — Capital allocation, asset management and 

(0.7%) before the effect of bad debt provisions 
relating to next year’s rent

and technology, to improve customer experiences

 — Researching and trialling ways to build better, 

faster and for less

 — Expanding customer offerings of Myo, Fitted 

and Landsec Lounges

leasing decisions are underpinned by improved 
data, research and technology including in our 
Retail segment where we analyse and blend 
multiple data sources to provide insight into the 
attractiveness of brands to our catchment

 — In our Office segment we are engaging directly 
with our occupiers’ people to better understand 
their needs so that we can optimise our 
environment and ancillary retail and leisure offers

 — Modern methods of construction (MMC) 
implemented at 105 Sumner Street, SE1 in 
kit-of-parts approach and automated processes

 — Design process embedded in development 

process at 25 Lavington Street, SE1 and Red Lion 
Court, SE1

 — Hollow piling trial and Friendly Concrete used 

at Nova East, SW1

 — Myo and Fitted fully let at 123 Victoria Street, 
SW1 and being rolled out in earliest available 
space at Dashwood House, EC2

 — Landsec Lounge in place or under construction 

at four of our London properties

 — Progress on time and on budget at 21 

 — Prior to the impact of Covid-19 in March 2020, 

Moorfields, EC2, Lucent, W1, Nova East, SW1 
and 105 Sumner Street, SE1

 — Progress plans for the future development 
pipeline of 2.6 million sq ft in the existing 
portfolio and seek to grow the pipeline through 
acquisitions and partnerships

21 Moorfields was on budget, with a three-month 
delay in expected completion to March 2022 
due to tenant modifications. Subsequently 
we have seen a further delay of up to two 
months with the eventual impact dictated 
by productivity which is currently around 50% 
but improving

 — Pre-Covid-19, Lucent, Nova East and 105 Sumner 
Street were on-site progressing build-to-grade 
on time and on plan. We are now introducing 
greater flexibility by deferring contractual 
commitment to the more capital intensive 
elements of each of these schemes

 — Planning and vacant possession achieved 

on Portland House, SW1 

 — Planning submitted for 25 Lavington Street, SE1

 — Continuing to progress design at Red Lion 

Court, SE1 and master planning for residential 
development of four inner London retail 
destinations

 — Delivery of key strategic MSUs at our major 

 — Polo Ralph Lauren at Braintree Village opened 

shopping centres

November 2019

 — Construction underway for Zara at Bluewater, 
Kent and contractor selected for their letting 
at St David’s, Cardiff

 — Generating £4m of social value across our 

 — Over £4.8m of social value generated across 

community programmes, in support of £25m 
corporate target by 2025

our community programmes

 — Improving energy management in support 
of 2030 energy management corporate 
commitments

 — 21 energy management initiatives approved, 
which will result in a 3.2% reduction in energy 
consumption across the portfolio against a 
2013/14 baseline

income with the need to support customers 
facing cash flow difficulties in the wake of 
Covid-19 

 — Continue to reduce occupancy costs without 
compromising rental income by delivering 
further savings in service charge

 — Get 24.0 million sq ft of real estate re-occupied 

and operating 

 — Work with our customers and partners to 

develop mutually beneficial solutions to the 
challenges of operating in the wake of Covid-19

 — Work with our construction partner at 21 

Moorfields, EC2 to ensure progress is as fast as 
possible while maintaining best practice health 
and safety on site

 — Maintain our optionality over speculative 

developments by progressing build-to-grade 
works and design; tracking market indicators to 
take decisions about when and how to exercise 
our option to progress

 — Obtain planning permission for our speculative 
office schemes in Southwark at 25 Lavington 
Street, SE1 and Red Lion Court, SE1

 — Progress our master planning and design of 

residential-led re-purposing at our four 
suburban London shopping centres, widening 
the scope of the programme to include our 
regional retail portfolio

 — Generate £4m of social value across our 

community programmes, in support of our 
£25m corporate target by 2025

 — Improve energy management in support of 

2030 energy management corporate 
commitments

 — Deliver a review of the long-term strategic 

direction for our business, wide in our scope 
and bold in our thinking, taking into account 
the structural trends disrupting our sector, 
the short-term challenges of Covid-19 and 
its longer-term consequences

25

Landsec Annual Report 2020Strategic Report 
Portfolio review
continued

Overview
The London office market had continued to see 
strong demand for high-quality space despite 
political uncertainty in the lead up to the 
general election. A preference for new rather 
than second-hand space led to limited availability 
of new HQ stock. This lack of available supply 
of high-spec offices, with good transport 
connections and sustainability credentials, 
led to an increase in rental values.

The impact of Covid-19 will disrupt the market 
and, at this stage, the extent of any changes to 
short- or longer-term trends on the use of office 
space is uncertain. We anticipate that there is 
likely to be a greater emphasis on health, air 
quality and the flexibility of both layouts and 
working practices. We expect that this will only 
reinforce a ‘flight to quality’ and our portfolio 
is well positioned to meet these demands from 
occupiers. All of our office customers have been 
impacted by Covid-19 but the strength of our 
occupier base gives us confidence in the 
resilience of the portfolio. 

In the very near term, Covid-19 will slow down 
progress at a number of our development sites. 
We are keen to progress our schemes as much 
as we can while minimising further commitments 
to capital expenditure in the short term but 
retain the option to pause all but 21 Moorfields, 
EC2, which is pre-let in its entirety. We remain 
optimistic about the long-term prospects of 
London and believe the fundamentals that 
make the capital the favoured home for 
business are unchanged.

Even before we saw the impact of Covid-19, 
it was clear that the retail market was having 
another tough year as it wrestled with structural 
challenges, and property values fell further as 
a result. Although occupancy levels and rental 
income at our retail assets were relatively 
resilient, we were affected by the pressures 
faced by retailers that, in some cases, saw them 
enter CVA or administration. All our retail assets 
fell in value but, in particular, regional centres 
and retail parks saw significant valuation 
declines as yields moved out.

The effect of Covid-19 on the already struggling 
retail sector will be significant. Following 
government action to address the Covid-19 
outbreak, most of our shopping centres, outlets 
and leisure assets have closed save for essential 
shops. Apart from the major supermarkets and 
some pure online players, few retailers will emerge 
from Covid-19 in better financial condition than 
before the virus arrived. Our immediate focus 
has been to support our customers by reducing 
costs, agreeing rent relief for those in most need 
and working to enable them to reopen as soon 
as conditions allow and restrictions are lifted. 
We also continue to progress the re-purposing 

26

of excess space at our assets, notably the 
residential and office opportunities offered 
in key cities by our retail destinations.

The like-for-like portfolio
Office
We have a high quality office portfolio in one 
of the greatest cities in the world. Strong 
demand for quality means our best-in-class 
office space is virtually full. As a result, we 
achieved 17 new lettings in the year, totalling 
£11m, and completed ten rent reviews totalling 
£23m, 7% ahead of previous rent.

Our focus in the like-for-like portfolio remains 
on how we improve our assets to secure rental 
uplifts and lease extensions. Enhancing 
customer service and meeting future customer 
needs sit at the heart of our response and, as 
part of this, we are investing in amenities and 
introducing Landsec Lounges at a number of 
our assets. 

The high occupancy across our three office 
products, HQ, Fitted and Myo, reflects the 
continued demand for space that offers quality, 
convenience and flexibility. HQ customers will 
continue to dominate our portfolio in the short 
term, giving us secure, stable income. Fitted 
launched in 2019 on two floors at 123 Victoria 
Street, SW1 and both are now let at a healthy 
premium to market rents. Our launch of Myo 
exceeded expectations; the space is now fully 
let and includes supporting existing HQ 
customers with their shorter-term needs, as well 
as customers who are new to us. We will roll out 
our flexible products within the development 
programme and our existing portfolio as expiries 
allow, including at Dashwood House in 2021.

Covid-19 is impacting our office customers 
with over 90% of their employees now working 
from home. The vast majority of our customers 
continue to pay their rent and 89% of the rent 
due on 25 March 2020 and 1 April 2020 was 
collected within ten days compared with 98% 

for the same period last year. Open, collaborative 
conversations with our customers are key to 
how we manage our business, and these have 
been vital in recent weeks as we strive to 
balance protecting income with supporting 
customers facing cash flow issues. Under 10% 
of our occupier base is in sectors which we have 
identified as at particular risk from the impact 
of Covid-19 including commodities, serviced 
offices, construction, fashion and travel. This 
gives us confidence in the strength of our office 
occupier base and the resilience of the portfolio.

It’s too early to predict the long-term impact 
of Covid-19 on the office market. However, the 
way businesses and people use workspaces will 
change. We anticipate a greater emphasis from 
customers on the need for healthy buildings 
with excellent air quality and higher lifting 
capacity. We expect our customers to operate 
with lower occupation densities and with more 
flexible working. They may require layout 
changes and that requires flexible buildings. 
We know that occupiers and their insurers 
demand standards of quality, safety and 
security of infrastructure that cannot be 
replicated in the home.

Our offices can respond to change. We developed 
the majority of our office portfolio and did so with 
adaptability in mind, describing them as stage 
sets: changeable to meet our occupiers’ needs. 
With our strength of occupier base and high 
quality adaptable space, we believe the portfolio 
is well placed to meet the unprecedented 
challenges presented by Covid-19.

Retail
Prior to the impact of Covid-19, the retail market 
continued to face structural changes. Changing 
consumer shopping habits and rising costs for 
retailers put pressure on rents across the sector, 
and negotiations with customers have been 
challenging. This was reflected in asset pricing, 
with rental values and market yield movements 
leading to significant declines in valuations, 
particularly in regional retail and retail parks. 

In our Office segment, we achieved  
17 new lettings and completed ten  
rent reviews during the year

Landsec Annual Report 2020We have been proactive in our response to the 
structural challenges the retail market is facing. 
We have been busy working to reduce service 
charge costs to ease pressure on retailers in the 
short term. And, where there is surplus space in 
our portfolio, we continue to progress our plans 
to re-purpose retail units, actively working to 
introduce office and residential, particularly 
in our key cities.

For the 48 weeks to 1 March 2020, same-centre 
sales at our regional destinations and outlets 
were up 0.9% (up 0.1% excluding automotive 
sales), ahead of the BRC benchmark, which 
was down 3.2%. Footfall was down 1.2%, but 
well ahead of the ShopperTrak UK national 
benchmark, down 3.7%.

The quality of our portfolio provided some 
protection against the overall impact of CVAs. 
Like-for-like net rental income was only down by 
3.9% compared with last year, before provisions 
related to next year’s rent. Where we were 
impacted by CVAs, our assets remained popular 
with occupiers and customers. We saw 94 units 
across 31 customers go into CVA or administration 
in the year – some of those entering administration 
having previously been in CVA – but of these 
only 29% of the stores closed as a result. Over 
the last three years, we have had reasonable 
success with stores that have closed, having 
now replaced over a third of the income lost 
from customers entering CVA or administration.

In regional retail, we continued to improve both 
tenant mix and experience. Customer data and 
insight informs our decisions, enabling us to find 
the right occupiers for customer demand, and 
the right unit for each occupier. At Bluewater, 
Kent, following Primark opening in March 2019, 
footfall was up 3.7% and sales at the centre 
were up 4.9% (excluding automotive sales) for 
the 48 weeks to 1 March 2020. Zara signed at 
St David’s, Cardiff and are upsizing significantly 
at Bluewater. H&M also took a bigger store at 
Trinity Leeds. We’ve also introduced new types 
of retailer to our centres, adding cycling concept 
store Peloton at Bluewater and Westgate Oxford.

In London retail, the market showed similar 
trends to the rest of the UK, with restaurants and 
mid-market fashion struggling. However, we 
continued to see demand for space. Following 
the administration of Jamie’s Italian, we re-let 
the majority of the vacated space to The Ivy. 
And at One New Change, a new flagship for 
Ivy Asia opened in the former Barbecoa unit. 
London retail continues to evolve and trends 
are accelerating. In the future, we anticipate a 
greater demand for service and experience-led 
occupiers in increasingly mixed use destinations.

Retail parks now make up 3.5% of our portfolio 
and we will continue to monitor our exposure 
to this sector. During the year we made one 
disposal, selling Poole Retail Park for £45m at 
a net initial yield to the purchaser of 8.0%.

Outlets continued to be our best performer in 
the Retail segment, and we had a good year of 
letting activity, adding 33 new brands across 
the five outlets. Consumer research and sales 
data enabled us to target brands that will 
strengthen our line-up. At Gunwharf Quays, 
Portsmouth, we added retailers including Loake, 
Dune, Belstaff and Penhaligons, with Pho, 
Hubbox and The Alchemist enhancing the 
food and beverage offer. At Braintree Village, last 
year’s opening of Polo Ralph Lauren continued to 
help the centre’s performance. The brand also 
attracted other premium retailers to the centre 
including Lindt, Kate Spade and Lyle & Scott.

Our Retail segment has seen a significant impact 
from Covid-19. The majority of our destinations 
are closed save for essential shops, and many of 
our customers are struggling. Only 38% of the 
rent due on 25 March 2020 and 1 April 2020 was 
collected within ten days compared with 90% 
for the same period last year. We have set up an 
£80m support fund to provide rent relief to those 
customers who are most in need of help, with a 
particular focus on supporting F&B customers and 
small and medium sized businesses. We are also 
working to reduce service charge costs further, 
while helping our customers to prepare to re-open 
as swiftly as possible when conditions allow.

Our Myo space is now fully let and includes 
supporting existing HQ customers

Specialist
Prior to Covid-19, our leisure and hotel assets 
performed well and occupancy levels remained 
high. Cinemas continued to be popular, 
especially for blockbuster movies, and UK 
admissions were up 8.0% for the 11 months to 
the end of February compared with the same 
period last year. Mid-market restaurant chains 
continued to find the conditions challenging 
and we expect this trend to continue.

Our hotels provided good income, though 
performance across the year was variable, 
often affected by local or seasonal factors such 
as sporting or cultural events. The underlying 
site value of our hotels remained well ahead 
of book value, offering opportunities for 
future development.

Piccadilly Lights, W1 also performed well. 
We have two to three-year leases with our 
long-term partners Coca-Cola, Samsung 
and Hyundai and income from the shorter-let 
space continued to grow, exceeding our 
income expectations for the 11 months to 
February 2020.

Our Specialist segment has been hit hard by 
Covid-19. Our leisure operators along with food 
and beverage occupiers are currently unable to 
trade following government intervention and 
face financial difficulties as a result. Only 31% of 
the rent due on 25 March 2020 and 1 April 2020 
was collected within ten days compared with 
86% for the same period last year. Our £80m 
rent relief fund is designed to support these 
customers in particular. Many of our hotels, 
the majority of which are let on turnover only 
deals, are now closed and it remains unclear 
when they will reopen for business. Demand for 
Piccadilly Lights diminished in the early weeks 
of the pandemic, although we have been able 
to offer this space to Public Health England for 
essential public health messaging and remain 
in dialogue with customers regarding bookings 
on the Lights for later in the year.

27

Landsec Annual Report 2020Strategic Report 
Portfolio review
continued

Net rental income
Net rental income from the Combined Portfolio 
declined by £35m in the year ended 31 March 
2020 primarily due to a £23m provision against 
rental income invoiced prior to 31 March but 
which relates to the next financial year. This was 
in addition to a £4m decline in net rental income 
from our like-for-like portfolio which was the 
result of difficult trading conditions in our Retail 
segment as well as small reductions in income 
at our proposed developments and from 
properties acquired and sold since 1 April 2018.

Net rental income from our Office assets 
increased by £3m to £261m. Net rental income 
from our like-for-like properties increased by 
£7m due to rent reviews and new lettings. 
We lost £2m at our proposed development at 
Portland House, SW1 as we worked towards 
vacant possession and £1m from acquisitions 
where we incurred costs to maintain flexibility 
at 25 Lavington Street, SE1, acquired as a 
development site in the prior year. 

In Retail, net rental income declined by £33m 
to £243m, predominantly due to a £19m 
provision against next year’s rental income 
which was invoiced in March 2020 but where 
recovery is in doubt due to Covid-19. During the 
year, we saw a £10m reduction in income from 
our like-for-like properties, primarily due to the 
impact of CVAs and administrations across 
the portfolio. We also lost £2m as a result of 
the sale of Poole Retail Park this year.

In Specialist, we also took a provision of £4m 
against next year’s rental income invoiced 
in March 2020 but in doubt due to Covid-19. 
This was the main driver for a £5m decrease 
in net rental income to £79m.

Net rental income1

Like-for-like investment properties

Like-for-like investment properties – 
provisions related to 2020/21 rent

Proposed developments

Development programme

Completed developments

Acquisitions since 1 April 2018

Sales since 1 April 2018

Non-property related income

Net rental income

1. On a proportionate basis.

28

31 March  
2020
£m

250

–

10

(1)

–

(1)

–

3

Office

31 March  

2019
£m

243

–

12

–

–

–

–

3

261

258

Change
£m

7

–

(2)

(1)

–

(1)

–

–

3

31 March  
2020
£m

246

(19)

–

–

9

–

2

5

Retail

31 March  

2019
£m

256

–

–

1

9

–

4

6

243

276

CGI of Lucent, W1

Gunwharf Quays, Portsmouth

Table 7

Combined Portfolio

Change
£m

(1)

(4)

31 March  
2020
£m

579

(23)

–

–

–

–

–

–

10

(1)

9

(1)

2

8

31 March  

2019
£m

583

–

12

1

9

–

4

9

Change
£m

(4)

(23)

(2)

(2)

–

(1)

(2)

(1)

Specialist

31 March  

2019
£m

84

–

–

–

–

–

–

–

79

84

(5)

583

618

(35)

Change
£m

31 March  
2020
£m

(10)

(19)

–

(1)

–

–

(2)

(1)

(33)

83

(4)

–

–

–

–

–

–

Landsec Annual Report 2020The Development portfolio
We have over 4.0 million sq ft of development 
opportunities in London and are active at four 
schemes totalling 1.0 million sq ft, of which 56% 
is pre-let. We are making good progress across 
our London development programme but 
development activity has slowed due to 
Covid-19.

Importantly, however, the pipeline has been 
designed with flexibility: our speculative 
schemes in the development programme are 
all being built to grade, allowing us to call a stop 
to development activity at ground level if we 
choose to, and we have not yet committed to 
Portland House, SW1. This has enabled us to 
step down our committed total development 
cost by around £700m from where we had 
expected to be by March 2020, leaving around 
£340m of committed unspent development 
expenditure on sites currently in our 
development programme where we are still 
making good progress.

The majority of that commitment is at 
21 Moorfields, EC2, our 564,000 sq ft scheme 
which is pre-let in its entirety. All construction 
contracts are agreed, and the steel framework 
has progressed well. A three-month delay in 
expected practical completion to March 2022 
was due to tenant modifications and will not 
impact rent start date. Following the impact 
of Covid-19, we have experienced a further 
delay of up to two months. The eventual 
completion date will be dictated by productivity 
which is currently around 50% but improving. 

We continue to be in close dialogue with the 
occupier, Deutsche Bank.

Where we are making additional commitments, 
we are doing so to preserve optionality. At Lucent, 
W1, Nova East, SW1 and 105 Sumner Street, SE1, 
we have committed £33m to progress as quickly 
as possible in the current environment and 
secure long lead-time packages. We have also 
negotiated break options before entering into 
main construction contracts. In doing so, we 
have deferred until September at the earliest 
the remaining £251m commitment needed for 
the most capital intensive stages of these three 
schemes. This flexibility allows us to keep 
reviewing the occupational market we might 
deliver into and to decide at multiple junctures 
whether to continue work, pause or to cease 
speculative development entirely.

On the ground, at Nova East, our 166,000 sq ft 
scheme, we are progressing the build-to-grade 
works, construction of the cores and detailed 
design as well as placing orders for certain 
packages of work.

At Lucent, our 144,000 sq ft scheme in the 
heart of the West End, demolition is complete 
and, here too, we are building to grade, 
constructing the cores and negotiating a 
flexible main contract with our contractor. 
At 105 Sumner Street, we have planning 
consent for two buildings totalling 140,000 sq ft 
plus a new public square. We’ll use our new, 
partly automated efficient construction 
methods to reduce building time and cost, and 
to create our first net zero carbon development. 

We are building to grade, progressing 
construction of the basement and procuring 
long lead time packages as we progress the 
detailed designs.

At Portland House, we now have planning 
permission to add a 14-storey extension to the 
existing building. Our proposed scheme will 
create 400,000 sq ft of new or refurbished 
space. We intend to incorporate HQ, Fitted 
and Myo, together with wellness and leisure 
facilities and a roof-top restaurant. We achieved 
vacant possession at the end of March and 
we are now stripping out the building and 
advancing the design.

The remaining development opportunities are 
a mix of central London office-led schemes 
and mixed use residential-led retail re-purposing. 
At Lavington Street, SE1, we have submitted 
planning for two buildings totalling 378,000 sq ft. 
We aim to deliver a scheme with high 
sustainability credentials, and plan to use a 
hybrid cross-laminated timber and steel 
structure to reduce the carbon footprint of 
the development. At Red Lion Court, SE1, the 
existing occupier has extended their lease to 
2022. In parallel, we’re progressing our plans 
for a redevelopment of the building, aiming to 
submit a planning application in Summer 2021. 
We also continue to progress our plans for 
transforming our major city retail schemes 
into ambitious mixed use destinations. We are 
now working on plans for Finchley Road, NW3, 
Shepherd’s Bush, W12, Southside, Wandsworth, 
Lewisham shopping centre and Buchanan 
Galleries, Glasgow.

CGI of Lucent, W1

29

Landsec Annual Report 2020Strategic Report 
Martin Greenslade  

reports on our 
financial performance  
in detail and explains  
the movement in  
our key financial 
measures.

w
e
i
v
e
r

l

a
i
c
n
a
n
i
F

30

Our results
£414m

Revenue profit1  
(2019: £442m)

£(837)m

Loss before tax  
(2019: £(123)m)

55.9p

Adjusted diluted earnings per share1 
(2019: 59.7p)

23.2p

Dividend per share  
(2019: 45.55p)

£12.8bn

Combined Portfolio1  
(2019: £13.8bn)

1,182p

Net assets per share  
(2019: 1,341p)

1.   Including our proportionate share of subsidiaries 

and joint ventures, as explained in the Presentation 
of financial information opposite.

Martin Greenslade
Chief Financial Officer

Overview
While the Covid-19 pandemic only manifested 
itself in the final month of this financial year, 
its impact on our financial performance has 
been pronounced. It has resulted in additional 
declines in asset values, a significant reduction 
in revenue profit and the Board’s decision to 
suspend dividends.

But even before the arrival of Covid-19, 
conditions in parts of our market had been 
challenging. The political uncertainty and 
retailer difficulties of last year had continued 
into this year leading to further declines in retail 
values. However, once some of the political 
uncertainty lifted following the UK general 
election, occupational and investment demand 
for London offices increased and office values 
rose in the final part of our financial year. The 
UK lockdown in March, however, curtailed 
further growth and precipitated additional 
difficulties for our retail and leisure occupiers 
with asset values falling further.

The decline in the value of our assets is the main 
reason for the £837m loss before tax this year 
and an increase in our loan-to-value gearing 
measure to 30.7%. However, our balance sheet 
remains strong and our £1.2bn of cash and 
available facilities gives us plenty of capacity to 
withstand a reduction in cash flow from rents 
and progress our development programme.

At a time of such significant upheaval to our 
normal way of life, it is natural that there is a 
heightened degree of uncertainty. The external 
valuation of our portfolio at 31 March 2020 
contains a material uncertainty clause from 
CBRE, which is in line with the RICS guidance 

Landsec Annual Report 2020 
to valuers and simply reflects the increased 
difficulty in determining asset values when few, 
if any, comparable transactions have occurred 
in the new trading environment. As part of the 
preparation of our financial statements, there 
has been a particular focus on our going 
concern assessment. Further information on our 
approach and the results of our assessment is 
included in note 1 of the financial statements.

The UK lockdown has significantly impacted 
the level of recent rent collections, leading to 
provisions for year end debtors although the 
rent predominantly relates to the early part of 
2020/21. We expect reduced rental payments to 
continue into the new financial year. To assist 
our occupiers, we have a variety of options from 
monthly rents, rent deferrals and a recently 
established £80m rent relief fund for those 
most in need.

We have made a few changes to the financial 
information we disclose. During the year, we 
merged our London and Retail business units 
and changed our financial reporting to reflect 
the new structure. We have also adopted the 
EPRA best practice recommendations (BPR) 
published in October 2019 and therefore report 
EPRA net tangible assets (NTA) as our primary 
measure of net asset value. Comparative 
disclosures have been adjusted to reflect this 
change. Further details are disclosed to the right.

Revenue profit for the year to 31 March 2020 
was £414m, down 6.3% from £442m primarily 
due to the impact of Covid-19 on the likelihood 
of us being able to collect a portion of our 
contracted rents for the first quarter of 2020/21. 
Adjusted diluted earnings per share were down 
6.4% at 55.9p due to the reduction in revenue 
profit. Over the year, our assets declined in 
value by 8.8% or £1,179m (including our 
proportionate share of subsidiaries and joint 
ventures) compared with a £557m decline in 
the prior year. This decline in the value of our 
assets is behind our loss before tax of £837m 
(2019: £123m) and the reduction in our EPRA 
net tangible assets per share in the year, down 
11.6% to 1,192p.

Income statement
Our income statement has two key 
components: the income we generate from 
leasing our investment properties net of 
associated costs (including finance expense), 
which we refer to as revenue profit, and items 
not directly related to the underlying rental 
business, principally valuation changes, profits 
or losses on the disposal of properties and 
finance charges related to bond repurchases, 
which we call Capital and other items.

We present two measures of earnings per share: 
the IFRS measure of basic earnings per share, 
which is derived from the total profit or loss 
for the year attributable to shareholders, and 
adjusted diluted earnings per share, which is 
based on tax-adjusted revenue profit, referred 
to as adjusted earnings.

Presentation of financial information
Our property portfolio is a combination of 
properties that are wholly owned by the 
Group, part owned through joint arrangements 
and those owned by the Group but where a 
third party holds a non-controlling interest. 
Internally, management reviews the results 
of the Group on a basis that adjusts for these 
forms of ownership to present a proportionate 
share. The Combined Portfolio, with assets 
totalling £12.8bn, is an example of this 
approach, reflecting the economic interest 
we have in our properties regardless of 
our ownership structure. We consider this 
presentation provides additional information 
to stakeholders on the activities and 
performance of the Group, as it aggregates 
the results of all the Group’s property interests 
which under IFRS are required to be presented 
across a number of line items in the statutory 
financial statements.

published by EPRA. In October 2019, EPRA 
issued new best practice recommendations 
for financial disclosures by listed real estate 
companies introducing three new measures 
of net asset value: EPRA net tangible assets 
(NTA), EPRA net reinvestment value (NRV) 
and EPRA net disposal value (NDV). We have 
adopted these guidelines in the year ended 
31 March 2020 and consider EPRA NTA to be 
the most relevant measure for our business. 
EPRA NTA is now our primary measure of net 
asset value, replacing our previously reported 
EPRA net assets and EPRA net assets per 
share measures. Total business return is now 
calculated based on EPRA NTA. The prior year 
has been re-stated to reflect this change in 
metric and a comparison with the previously 
reported metrics has been provided on our 
website. For further details see tables 62 and 
105 in the Business analysis section.

The same approach is applied to many of the 
other measures we discuss and, accordingly, a 
number of our financial measures include the 
results of our joint ventures and subsidiaries 
on a proportionate basis. Measures that are 
described as being presented on a 
proportionate basis include the Group’s share 
of joint ventures on a line-by-line basis but 
exclude the non-owned elements of our 
subsidiaries. This is in contrast to the Group’s 
statutory financial statements, where the 
Group’s interest in joint ventures is presented 
as one line on the income statement and 
balance sheet, and all subsidiaries are 
consolidated at 100% with any non-owned 
element being adjusted as a non-controlling 
interest or redemption liability, as appropriate. 
Our joint operations are presented on a 
proportionate basis in all financial measures. 

Measures presented on a proportionate basis 
are alternative performance measures as they 
are not defined under IFRS. Where 
appropriate, the measures we use are based 
on best practice reporting recommendations 

In previous years, our segmental reporting 
reflected the fact that our operations were 
organised into a London Portfolio and a 
Retail Portfolio. Earlier this financial year, 
we merged these two business units and 
have amended our reporting to reflect this. 
In order to maintain a detailed level of 
financial disclosure, our segmental reporting 
now reflects the predominant use class of 
our assets, grouped into Office, Retail and 
Specialist. Previously, part of our indirect 
costs were allocated to the London and 
Retail portfolios and part was unallocated. 
These indirect costs, which are predominantly 
staff costs, have now all been treated as net 
indirect expenses and are not allocated to 
individual segments. The sector breakdown 
within our Combined Portfolio analysis 
disclosure has been re-ordered to reflect the 
new segments but the detailed disclosure 
remains. The prior year has been re-stated 
in the new format and a reconciliation to 
the previous presentation has been provided 
on our website.

Our loss before tax was £837m, compared with 
£123m in the prior year, due to a greater fall in 
the value of our assets this year (down £1,179m 
compared with £557m last year) as well as a 
£28m reduction in revenue profit. The increased 
loss this year resulted in a loss per share of 
112.4p, compared with loss per share of 16.1p in 
the previous year. Adjusted diluted earnings per 
share decreased by 6.4%, from 59.7p to 55.9p 
this year, as a result of the decrease in revenue 
profit from £442m to £414m. There is no 
difference between our adjusted diluted 
earnings per share and the EPRA measure.

Income statement

Table 8

Year ended  
31 March 
2020
£m

Year ended  
31 March 
2019
£m

414

(1,251)

442

(565)

Table

9

13

(837)

(123)

5

4

(832)

(119)

Revenue profit

Capital and other 
items

Loss before tax

Taxation

Loss attributable 
to shareholders

The reasons behind the movements in revenue 
profit and Capital and other items are discussed 
in more detail below.

Basic loss per share

(112.4)p

(16.1)p

Adjusted diluted 
earnings per share

55.9p

59.7p

31

Landsec Annual Report 2020Strategic Report 
Financial review
continued

Revenue profit
Revenue profit is our measure of underlying pre-tax profit, presented on a proportionate basis. A full definition of revenue profit is given in the Glossary. 
The main components of revenue profit, including the contributions from the Office, Retail and Specialist assets, are presented in the table below.

Revenue profit

Gross rental income1

Net service charge income/(expense)

Net direct property expenditure

Provisions related to 2020/21 rent

Segment net rental income

Net indirect expenses

Revenue profit before interest

Net finance expense

Revenue profit

1. Includes finance lease interest, after rents payable.

Year ended 31 March 2020

Year ended 31 March 2019

Retail
£m 

Specialist
£m 

300

(3)

(35)

(19)

243

98

(2)

(13)

(4)

79

Chart

Office
£m 

265

1

(5)

–

10

261

11

Total
£m 

663

(4)

(53)

(23)

583

(74)

509

(95)

414

Office
£m 

262

1

(5)

–

258

Retail
£m 

309

(2)

(31)

–

276

Specialist
£m 

99

(2)

(13)

–

84

Total
£m 

670

(3)

(49)

–

618

(78)

540

(98)

442

Table 9

Change
£m 

(7)

(1)

(4)

(23)

(35)

4

(31)

3

(28)

Revenue profit decreased by £28m to £414m for the year ended 31 March 2020 (2019: £442m). This was the result of a £35m decrease in net rental income 
for the year which was partly offset by a £4m reduction in net indirect expenses and a £3m reduction in net finance expense. The decrease in net rental 
income was primarily driven by provisions against trade debtors at 31 March 2020 reflecting the impact of Covid-19 on cash collections. There was also 
a £7m decrease in gross rental income in the year, primarily in the Retail segment. The £4m increase in net direct property expenditure largely relates to 
higher void related costs and advisory fees. The movements are explained in more detail below.

Net rental income

Net rental income1 (£m)

650

600

550

500

618

(23)

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Net rental income movement in the year

(1)

(2)

(1)

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n
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i
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i
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A

8
1
0
2

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Chart 10

583

e
h
t

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o
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n

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t
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0
2
0
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1
3
d
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d
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r
a
e
y

1.   Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information on page 31.

Net rental income decreased by £35m in the 
year ended 31 March 2020 with reductions 
in rental income across the portfolio. We 
recognised £23m of provisions in relation to next 
year’s rent which is explained in more detail 
below. The remaining £4m decline in like-for-like 
net rental income reflects reductions in income 
across our retail assets of £10m, primarily as a 
result of CVAs and administrations leading to 
lower rents or voids. In our Specialist assets 
(£1m lower than last year), we saw similar rental 
pressure in leisure although this was largely 
offset by improved revenue from Piccadilly 
Lights. Also, there was a £1m reduction in the 
income from our hotels in the final weeks of 
the year as a result of lower occupancy caused 

by Covid-19. The declines in Retail and Specialist 
net rental income were partly offset by a £7m 
increase in net rental income from our offices 
as a result of lettings and rent reviews in the 
current and prior years. There was a £1m 
decline in net rental income as a result of the 
acquisition of a development opportunity at 
Lavington Street, SE1 in the prior year and a 
£2m reduction in net rental income following 
the sale of Poole Retail Park. The £2m reduction 
in net rental income from assets in the 
development programme reflects the reduction 
in income and higher costs at these assets. 
In proposed developments, there was also a 
£2m reduction in net rental income at Portland 
House, SW1, as we work towards vacant 

possession ahead of development. Looking 
ahead, Portland House was almost entirely 
vacated at the end of March 2020 so £11m 
of rental income we recognised this year will 
no longer be received next year.

Further information on the net rental income 
performance of the portfolio is given in the 
Portfolio review on page 28.

Net indirect expenses
Net indirect expenses represent the indirect 
costs of the Group including joint ventures. 
In total, net indirect expenses were £74m 
(2019: £78m). The £4m decrease is primarily 
the result of lower staff costs.

32

Landsec Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Recent rent collection and related provisions
In general, rent is payable in advance, often on a quarterly basis. In recent years, we have agreed with 
a number of occupiers for rents to be paid on a monthly basis to assist with cash flow management. 
£121m of rent was due on the 25 March quarter day and a further £20m of rent was due on 1 April. 
The following table shows the amount and percentage of this rent collected within ten days of the 
due date. All of the amounts due relate to rent for the year ending March 2021 with the exception 
of a small element of the 25 March rents, which relate to the last few days of March 2020.

As a result of the unusually low level of rent receipts, particularly from Retail and Specialist 
occupiers, we have assessed these debtors for recoverability and provided £24m. Of this, £23m 
relates to rent for the next financial year (and there is a corresponding deferred income creditor 
on the balance sheet) but, under accounting rules, we are required to take the full charge of any 
debtor provision this year. The element of this charge which relates to next year but is included 
as part of this year’s revenue profit has been referred to as ‘Provisions related to 2020/21 rent’. 

Rent collections 

Amounts due 
on 25 March
£m

Amounts due 
on 1 April
£m

71

37

13

121

1

19

–

20

Day 10 
amounts 
received
March 2020
£m

Day 10 
amounts 
received
March 2020
%

64

21

4

89

89

38

31

63

Total
£m

72

56

13

141

Table 12

Day 10 
amounts 
received 
March 2019
%

98

90

86

94

Net finance expense  
(included in revenue profit)

Net finance expense1 (£m)

Chart 11

125

100

98

(3)

75

50

9
1
0
2
h
c
r
a
M

1
3
d
e
d
n
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r
a
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y

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N

:
f
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I

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C

95

0
2
0
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N

1.   Including our proportionate share of subsidiaries and joint 
ventures, as explained in the Presentation of financial 
information on page 31.

Our net finance expense has decreased by 
£3m to £95m due to an increase in interest 
capitalised on our developments in the year.

Office

Retail

Specialist

Total

Capital and other items

Capital and other items1

Valuation and profits on disposals

Valuation deficit

Loss on disposal of investment properties

Profit on disposal of trading properties

Net finance expense

Other items

Table 13

Year ended  

Year ended  

31 March 2020
£m

31 March 2019
£m

Table

14

(1,179)

(557)

15

(6)

7

(68)

–

3

(3)

(5)

(1,251)

(2)

–

(4)

9

3

–

(14)

(565)

Fair value movement prior to acquisition of non-owned element of a joint venture

Profit from long-term development contracts

Other

Exceptional items

Capital and other items

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information on page 31.

An explanation of the main Capital and other items is given on pages 34-35.

Myo, our flexible office brand, 
at 123 Victoria Street, SW1

33

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review
continued

Valuation of investment properties
Our Combined Portfolio declined in value by 8.8% or £1,179m compared with a decrease last year of £557m. A breakdown of valuation movements by 
category is shown in table 14.

Valuation analysis

Office

London retail

Regional retail

Outlets

Retail parks

Leisure and hotels

Other 

Total like-for-like portfolio

Proposed developments

Development programme

Completed developments

Acquisitions

Total Combined Portfolio

Market value  

31 March 2020
£m

Valuation 
movement
%

Rental value 
change1
%

Net initial 
yield
%

Equivalent 
yield
%

Table 14

 Movement in 
equivalent 
yield
bps

6,009

1,307 

1,494 

871 

444 

1,153 

398 

11,676

218 

558 

169 

160 

12,781

1.9

–15.8

–27.5

–10.3

–25.5

–10.9

1.7

–8.8

–14.7

3.5

–28.1

–9.3

–8.8

4.6

–5.6

–9.8

2.3

–7.7

–1.9

–

–1.0

n/a

n/a

–11.4

n/a

–1.2

4.3

4.6

6.4

5.6

7.5

4.3

3.3

4.8

–

–

6.1

2.2

4.5

4.6

4.6

6.2

5.9

7.4

5.8

4.4

5.1

n/a

4.3

6.0

4.8

5.1

6

37

103

56

111

31

18

27

n/a

n/a

113

n/a

25

1. Rental value change excludes units materially altered during the year.

It has been another challenging year for retailers and casual dining operators, exacerbated at the year end by the UK lockdown. The 8.8% decline in 
the value of our Combined Portfolio is entirely due to a fall in the value of our retail and leisure assets with around a third of the decline attributable 
to the impact of Covid-19. Within the like-for-like portfolio, regional retail saw the largest reduction at 27.5% with similar results at all our centres as 
rental values declined by 9.8% and yields moved out 103bps. Retail parks fell in value by 25.5% as rental values declined by 7.7% and yields expanded 
by 111bps. Our Leisure assets declined in value by 14.0% with rental values 2.9% lower and yields moving out by 59bps, while hotels were down by 5.9% 
largely due to the impact of Covid-19. Our Office assets proved resilient, increasing in value by 1.9% as rental values rose by 4.6% and yields expanded 
slightly. The value of our other assets increased by 1.7%, primarily due to higher income expectations from Piccadilly Lights.

Outside the like-for-like portfolio, values in the development programme were up 3.5% over the year as construction risk reduced at 21 Moorfields, EC2. 
The 14.7% decline in the value of our proposed developments reflects the residual value of Portland House, SW1 where income has now ceased and 
costs of the latest redevelopment plans have increased. Our only completed development, Westgate Oxford, reduced in value by 28.1%, in line with 
other regional retail assets. Our acquisitions fell in value by 9.3% with Lavington Street, SE1 down 8.3% reflecting capital expenditure incurred as we 
work towards submitting a planning application as well as higher expected construction costs. 

34

One New Change, EC4

Landsec Annual Report 2020Profit/(loss) on disposals 
Profit on disposals in the year relates to the sale 
of investment properties and trading properties. 
We made a total net profit on disposals of £1m 
(2019: net loss of £2m). The loss on disposal of 
investment properties of £6m primarily relates 
to the sale of Poole Retail Park. The profit on 
disposal of trading properties of £7m primarily 
relates to the sale of our freehold land holding 
at Ebbsfleet and residential units at Nova.

Net finance expense  
(included in Capital and other items)
In the year ended 31 March 2020, we incurred 
£68m of net finance expense which is excluded 
from revenue profit.

Net finance expense1

Table 15

Year ended  
31 March 
2020
£m

Year ended  
31 March 
2019
£m

Premium and fees on 
redemption of medium 
term notes (MTNs)

Fair value movement on 
interest-rate swaps

Other net finance income 

Total

59

9

–

68

2

6

(4)

4

1. Including our proportionate share of subsidiaries and joint 
ventures, as explained in the Presentation of financial 
information on page 31.

The increase over the prior year in this element 
of our net finance expense is due to higher costs 
associated with the redemption of medium 
term notes, and losses on our interest-rate 
swaps as a result of fluctuations in market 
interest rates in the year.

Fair value movement prior to acquisition 
of non-owned element of a joint venture
The £9m fair value movement in the prior year 
relates to a previously unrealised profit being 
recognised upon our acquisition of the remaining 
50% interest in The Oriana Limited Partnership.

Profit from long-term development 
contracts
The profit from long-term development contracts 
in the year of £3m (2019: £3m) is from the 
development at Selly Oak, Birmingham which 
was pre-sold during the course of construction.

Exceptional items
In the year ended 31 March 2020, we have 
incurred £5m (2019: £14m) of impairment charges 
which have been classified as exceptional.

As a result of a decline in the value of Bluewater, 
Kent, an impairment test of the intangible asset 
related to the management rights for the centre 
was carried out. This resulted in impairment 
charges of £4m in the year (2019: £12m) against 
the intangible asset we hold in the balance sheet 
and £1m (2019: £2m) against the related goodwill. 

Taxation
As a REIT, our income and capital gains from qualifying activities are exempt from corporation 
tax. 90% of this income must be distributed as a Property Income Distribution and is taxed at 
the shareholder level to give a similar tax position to direct property ownership. Non-qualifying 
activities, such as sales of trading properties, are subject to corporation tax. 

This year, there was a tax credit of £5m (2019: £4m) being a current tax credit of £4m (2019: £nil) 
and a deferred tax credit of £1m (2019: £4m). The current tax credit relates to land remediation 
relief received and payment for losses surrendered to a joint venture company.

The Group has met the REIT requirements, including the payment by 31 March 2020 of the 
required Property Income Distribution (PID) for the year ended 31 March 2019. The forecast 
minimum PID for the year ended 31 March 2020 is £282m, which must be paid by 31 March 2021. 
The Group has already made PID dividends relating to 31 March 2020 of £204m, leaving £78m 
to be paid.

Property Income Distributions (PID)

PID
31 March 
2020
£m

PID
31 March 
2019
£m

PID
Pre-31 March 
2019
£m

Dividends paid in year ended 31 March 2019

Dividends paid in year ended 31 March 2020

Minimum PID to be paid by 31 March 2021

Total PID required

–

204

78

282

202

138

–

340

147

–

n/a

Table 16 

Ordinary
dividend
£m

 Total 
dividend
£m

–

–

n/a

349

342

n/a

If the minimum PID is not paid within 12 months of the end of an accounting period, tax is payable 
on the underpaid amount at the current corporation tax rate. Therefore, the potential tax charge 
if no PID is made before 31 March 2021 is £15m. It is our preference not to pay such a charge but 
to pay the dividends instead, which would mean a distribution by 31 March 2021 of a minimum 
of £78m, or 10.5p per share.

Within the REIT regulations, there are additional requirements which the Group must satisfy including 
interest cover and balance of business tests, either to avoid a tax charge or the loss of REIT status. 
While the Group is confident it will continue to satisfy the requirements for REIT status, our discussions 
with HMRC indicate that they are likely to make allowance for any Covid-19 related breach of these 
requirements by REITs.

Our latest tax strategy can be found on our corporate website. In the year, the total taxes we 
incurred and collected were £171m (2019: £158m), of which £47m (2019: £36m) was directly borne 
by the Group including environmental taxes, business rates and stamp duty land tax. The Group 
has a low tax risk rating from HMRC.

Balance sheet

Balance sheet

Combined Portfolio

Adjusted net debt

Other net liabilities

EPRA net tangible assets 

Excess of fair value over net investment in finance leases book value

Other intangible assets

Fair value of interest-rate swaps

Net assets

Net assets per share

EPRA net tangible assets per share1,2

31 March 
2020
£m

Table 17

31 March 
2019
£m

12,781

13,750

(3,926)

(3,737)

(21)

(24)

8,834

9,989

(90)

7

(1)

(80)

11

–

8,750

9,920

1,182p

1,192p

1,341p

1,348p

1. EPRA net tangible assets per share is a diluted measure.
2. New metric presented as a result of the change in EPRA best practice recommendations. For further details see table 62 

in the Business analysis section.

Our net assets principally comprise the Combined Portfolio less net debt. Both IFRS net assets and 
EPRA net tangible assets declined over the year ended 31 March 2020 primarily due to the reduction 
in the value of our investment properties.

At 31 March 2020, our net assets per share were 1,182p, a decrease of 159p or 11.9% from 31 March 
2019. EPRA net tangible assets per share were 1,192p, a decrease of 156p or 11.6%. 

35

Landsec Annual Report 2020Strategic Report 
Financial review
continued

Chart 18 summarises the key components of the £1,155m decrease in our EPRA net tangible assets 
in the year.

Movement in EPRA net tangible assets1, 2 (£m)  

Chart 18

Diluted per share (pence)

1,348

11,000

9,989

10,000

9,000

8,000

9
1
0
2
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1
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56

414

t
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(159)

(46)

(8)

1

1,192

(1,179)

t
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(342)

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A
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E

1.   Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information 

on page 31.

2.  New metric presented as a result of the change in EPRA best practice recommendations. For further details see table 62 

in the Business analysis section.

Net debt and gearing

Net debt and gearing 

Net debt

Adjusted net debt1

Group LTV1

Security Group LTV

Weighted average cost of debt1

31 March 
2020

Table 19

31 March 
2019

£3,942m £3,747m

£3,926m £3,737m

30.7%

32.5%

1.8%

27.1%

28.6%

2.7%

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information 

on page 31.

Over the year, our net debt increased by £195m to £3,942m. The main elements behind this increase 
are set out in our statement of cash flows and note 21 to the financial statements. 

Adjusted net debt was up £189m to £3,926m. For a reconciliation of net debt to adjusted net debt, 
see note 20 to the financial statements.

Chart 20 sets out the main movements behind the increase in our adjusted net debt.

Movement in adjusted net debt1 (£m)  

Chart 20

4,000

3,737

(452)

342

217

36

16

(65)

59

31

5

3,926

3,000

2,000

9
1
0
2
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1
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f
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1.   Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information 

on page 31.

36

Net cash generated from operations was 
£452m, partly offset by dividend payments of 
£342m. Capital expenditure was £217m (£215m 
on investment properties and £2m on trading 
properties), largely spent on our development 
programme. We settled the redemption liability 
in the X-Leisure unit trust for £36m by buying 
the remaining units we didn’t own. The cost of 
investment properties acquired in the year was 
£16m. Net cash flows from disposals totalled 
£45m from the sale of investment properties 
and £20m from the sale of trading properties. 
The premium paid on the redemption of some 
of our medium term notes was £59m and a 
£31m increase in head lease obligations was 
reflected on the balance sheet in the year.

The most widely used gearing measure in our 
industry is loan-to-value (LTV). We focus most 
on Group LTV, presented on a proportionate 
basis, which increased from 27.1% at 31 March 
2019 to 30.7% at 31 March 2020, largely due 
to the decline in the value of our assets. Our 
Security Group LTV increased from 28.6% 
to 32.5% for the same reason.

Financing
At 31 March 2020, our committed revolving 
facilities totalled £2,715m (2019: £2,715m). The 
pricing of our facilities which fall due in more 
than one year range from LIBOR +65 basis 
points to LIBOR +75 basis points. Borrowings 
under our commercial paper programme 
typically have a maturity of less than three 
months, currently carry a weighted average 
interest rate of LIBOR +19 basis points and 
are unsecured. 

The total amount drawn under the bank debt 
was £1,944m (2019: £225m) with £977m of 
commercial paper in issue (2019: £934m). During 
March 2020, the sterling bond and commercial 
paper markets effectively closed to new 
issuance as the Covid-19 crisis worsened. To 
ensure that we had no liquidity issues in the first 
half of 2020/21 as our issued commercial paper 
becomes due for repayment, we drew down 
sufficient funds from our bank facilities to cover 
those redemptions and provide an additional 
liquidity buffer. As a result, at 31 March 2020, 
the Group held cash balances of £1,345m 
(31 March 2019: £14m). At 31 March 2020, we 
had £1.2bn of cash and available facilities, net 
of our outstanding commercial paper.

By drawing additional amounts on our shorter-
term bank facilities, the weighted average 
maturity of our debt has declined to 9.6 years 
(2019: 12.3 years) at a weighted average cost 
of 1.8% (2019: 2.7%). The weighted average 
cost of net debt, which recognises the minimal 
interest income on cash deposits, was 2.4%.

Landsec Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
During the year, the Group conducted tender exercises which resulted in us buying back £196m 
(nominal value) of medium term notes for a total premium of £59m. Further details are set out 
in table 21 and note 21 to the financial statements.

Redemption of medium term notes 

Table 21

Nominal value purchased

Premium paid

Medium term note series

A4
£m

8

1

A5
£m

91

20

A6
£m

12

3

A7
£m

75

31

A10
£m

4

1

A11
£m

6

3

Total
£m

196

59

Changes in accounting policy
The Group adopted IFRS 16 Leases on 1 April 2019. As a result of adopting this standard, the 
Group now reports separately service charge income for leases where a single payment is 
received to cover both rent and service charge. The total payment received was previously 
included within rental income, but the service charge component has now been separated and 
reported as service charge income in the notes to the financial statements. Comparatives have 
been restated accordingly. In the year ended 31 March 2019, £6m was separated from rental 
income and reported as service charge income. There has been no net impact on profit 
attributable to shareholders or on the Group’s balance sheet. The Group’s revised accounting 
policies and the impact of the change in accounting policy on the consolidated financial 
statements are detailed in note 3 of the financial statements.

Dividend
A third interim dividend of 11.6p per ordinary 
share was declared on 5 February 2020. As 
announced on 2 April 2020, in light of extreme 
market uncertainty due to Covid-19, the Board 
took the decision to cancel the third interim 
dividend that was due to be paid on 9 April 2020 
and has decided not to propose a final dividend. 
The Board will keep this situation under regular 
review and intends to reinstate the payment of 
dividends as soon as it considers it appropriate 
to do so. Based on our two quarterly dividends 
of 11.6p per share already paid, our full year 
dividend will be down 49.1% at 23.2p per share 
(2019: 45.55p) or £172m (2019: £338m).

At 31 March 2020, the Company had 
distributable reserves of £3.0bn. We do not 
anticipate that the level of distributable reserves 
will limit distributions for the foreseeable future.

Martin Greenslade
Chief Financial Officer

CGI of Lucent, W1

37

Landsec Annual Report 2020Strategic Report 
We want to ensure our 

physical assets and 

infrastructure are designed, 
built and managed in a 
way that enhances their 
value to society and 
the environment. Here, 
we review our progress 
this year.

Climate change
Context
Throughout the past decade, Landsec has 
established itself as a global sustainability 
leader in its sector. We’ve set and achieved 
ambitious carbon targets, invested in renewable 
energy, and reduced energy use in our buildings. 

However, in 2019, the world’s carbon emissions 
continued to increase, and so the coming 
decade is critical for the world’s response to 
climate change, and the need to limit the worst 
of its impacts. The independent Committee 
on Climate Change recommended, and 
Government accepted, that the UK should 
aim to be net zero carbon by 2050. It stated 
that this is technically feasible with known 
technologies, and those who can, should 
aim to be net zero carbon sooner than this.

As a leader in our sector, we have committed 
to become a net zero carbon company by 2030. 
On the following page, we set out our strategy 
for achieving this. It is an ambitious but credible 
strategy with clear actions to support the 
world to limit global warming to 1.5ºC.

Business models need to adapt to stay 
relevant. Since the launch of the Task Force 
on Climate-related Financial Disclosures 
(TCFD) recommendations in 2017, we have 
been assessing and reporting on the financial 
impact of climate-related risks to our portfolio. 
By assessing both physical and transitional risks 
in various scenarios and timeframes, we can 
put the appropriate strategy in place. 

Our ambition to become a net zero carbon 
business by 2030 is effectively ensuring the 
long-term resilience and relevance of our 
business and helping us meet the high 
expectations of our stakeholders.

w
e
i
v
e
r

l

a
c
i
s
y
h
P

38

Our net zero carbon strategy

1

Reduce operational 
energy use in support 
of our updated science- 
based carbon reduction 
target, aligned with a 
1.5°C scenario 

2

Invest in renewable 
energy through REGO- 
backed contracts 
and Power Purchase 
Agreements and 
implement on-site 
renewables across 
our assets

3

Use an internal shadow 
price of carbon to 
clearly communicate 
climate-related risks 
and opportunities in 
investment decisions

4

Reduce construction 
impacts through asset 
retention, efficient 
design and responsible 
sourcing

5

Offset remaining 
emissions through 
carefully selected 
projects which actively 
take carbon out of the 
atmosphere

Landsec Annual Report 2020 
Our net zero carbon strategy 
1.   Reduce operational energy use 
Meeting our science-based target 
11 years early
In 2016, we became the first commercial real 
estate company in the world to set a science-
based carbon reduction target – which was to 
reduce carbon intensity by 40% by 2030, from 
a 2013/14 baseline. This year we achieved our 
target 11 years early, having reduced our carbon 
intensity by 48% since 2013/14.

Setting an ambitious new carbon target
Following the success in achieving our original 
science-based carbon target, and in response 
to the Intergovernmental Panel on Climate 
Change (IPCC) report on the impacts of global 
warming of 1.5°C, we have made our carbon 
reduction commitments more ambitious. 

The IPCC report made it clear that the world 
should aim to limit global warming to 1.5°C 
to mitigate against the worst effects of global 
warming. In line with the Science Based Targets 
initiative’s new methodology for 1.5°C targets, 
we have formulated a new target of a 70% 
reduction in absolute carbon emissions from 
Scope 1, 2 and 3 (Scope 3 being downstream 
leased assets we procure energy for) by 2030, 
against a 2013/14 baseline. This has been 
approved by the Science Based Targets initiative. 
This year we reduced our carbon emissions by 
42% in line with the updated target.

Reducing energy use across our portfolio
A key way we can reduce carbon is by lowering 
the energy use of our assets, and this has the 
additional benefit of reducing our customers’ 
energy costs. In line with our ISO 50001 Energy 
Management System, every property we 
operate has its own energy reduction plan. 
These plans look at retrofitting energy-efficient 
equipment, optimising our buildings to use less 
energy, and working with our customers to 
reduce the energy they use in their spaces. 

Our Hatfield Galleria Outlet Centre has installed 
corridor temperature sensors which has allowed 
closer monitoring of our energy usage and 
allowed early switch off of gas burning boilers. 
This has achieved a 75.5% reduction is gas use 
and an overall reduction of 13% in energy use 
at the site.

To optimise our buildings, we provide detailed 
energy reports to some of our customers with 
the largest energy consumption, to help them 
reduce their energy use. The reports showed 
how they were using energy in their spaces, 
and made recommendations to reduce 
energy wastage. After following some of our 
recommendations, one customer reduced 
their energy use by 9%. 

These interventions supported our decrease in 
energy intensity against our 2013/14 baseline, 
by a further 4% when compared to last year, 
and it is now 22% below our 2013/14 baseline. 
We therefore remain on track to achieve our 
2030 target of a 40% energy reduction.

Within our commercial developments, we are 
using the Design for Performance approach 
to set energy intensity targets for our base 
building performance, in line with achieving 
our 2030 targets. This tool aims to close the 
performance gap by ensuring that new office 
developments operate as efficiently as they 
were designed to.

2.   Invest in renewable energy
Since 2016, all the electricity we procure is 
REGO-backed renewable and we are looking 
to move our procurement towards direct 
purchasing from renewable projects through 
Power Purchase Agreements (PPA). 

We aim to increase the amount of renewable 
electricity we generate on our sites. Our current 
on-site renewable electricity capacity is 1.5 MW, 
halfway to our commitment of achieving 3 MW.

3. Use an internal shadow price 
of carbon
To support our net zero ambitions, we calculate 
an internal shadow price of carbon, so we can 
consider the carbon cost as well as the financial 
cost when making investment decisions. 

We established our internal price of carbon by 
estimating how much we’re spending on carbon 
reduction projects currently, and how much 
more we would need to achieve our 2030 goals. 
We balance this with figures reflecting the fact 
that making early design decisions with a low 
cost increase can have significant carbon-saving 
potential. Our figure is in line with the Commission 
on Carbon Pricing’s recommendation for a 
carbon price level consistent with the Paris 
Agreement, and aligned to guidance from the 
UN Global Compact.

Importantly, our shadow carbon price is not 
a tax, but a way to strengthen our decision 
making, and to highlight carbon risks associated 
with key decisions. The risk may be an increase 
in the market price of carbon offsets, or the 
possibility of being forced by regulations to 
enter a carbon-emissions trading scheme.

4.  Reduce construction impacts
We’re committed to continue reducing the 
carbon emissions associated with our 
construction activities. When developing a 
new building today, we include embodied 
carbon emissions from our supply chain in 
this commitment. These are emissions arising 
from the extraction of natural resources, 
manufacturing, transport and construction, 
and represent a significant footprint – typically 
about half of the total emissions associated 
with the building over its entire life. 

Importantly, retaining the existing structure 
or repositioning assets has the most impact 
when creating high-quality spaces at minimum 
carbon emissions. At Portland House, the 
embodied carbon intensity of our proposed 
repositioning is about a third of that of a new 
development, which means we’re able to create 
a high-quality space with less carbon emissions.

We set embodied carbon targets for all our 
major developments and assess them through 
a recognised methodology, to understand 
where to focus our efforts for maximum impact. 
The first step is to simplify our designs to limit 
the cost of materials. Buying fewer materials 
is the best way to reduce carbon. For instance, 
at Lucent W1, we’re reducing embodied carbon 
by 20% by designing the structure to be leaner 
and simpler to build, alongside specifying 
low-carbon materials. This will save materials 
and programme costs. We’re also adopting 
modern methods of construction, such as a 
platform approach to design for manufacture 
and assembly, reducing the construction 
time, waste and cost. At Sumner Street, this 
approach achieves a reduction of over 19% 
in embodied carbon compared to traditional 
construction methods.

We then focus on the properties of the materials 
we specify and procure (alongside cost and 
availability), to adopt low-carbon alternatives 
wherever possible. This means careful analysis 
and selection of every raw material we use. 
Our aim is to avoid materials with a high-carbon 
intensity such as traditional steel and concrete. 
We replace them with materials that have a 
high recycled content, an inherently low-carbon 
profile, such as engineered timber, or that are 
sourced locally. Examples from our current 
development pipeline include Lavington Street 
which is designed around the partial retention 
of the existing structure on-site complemented 
by a hybrid steel and timber structure. The 
result is embodied carbon emissions associated 
with the structure are reduced by about 50% 
compared to a typical office, and timber 
elements avoid 15,000 tonnes of carbon 
compared to traditional construction.

5.  Offset remaining carbon
As a last resort to achieve a net zero 
development, we offset the remaining carbon 
from our construction activities. We will also 
offset any remaining fossil fuel energy 
consumed across our portfolio by 2030. 

We aim to do this by funding projects that 
remove carbon from the atmosphere via 
procurement of carbon credits. By financing 
projects in developing areas around the world, 
these credits have a further social impact 
through job creation and the support of 
sustainable living in line with the United 
Nations (UN) Sustainable Development Goals. 

Our carbon offsetting projects will meet 
stringent requirements of due diligence, 
verification and reporting, as evidenced by 
third-party standards such as the UN Gold 
Standard and Verified Carbon Standard. 
In doing so, we’re looking for projects that 
provide assurance of their impact and 
backing up credible claims with third-party 
monitoring and verification. 

We’ll disclose annually the amount of carbon 
offsets we buy, so we are open about the 
carbon reductions our developments and 
portfolio achieve.

39

Landsec Annual Report 2020Strategic Report 
Physical review
continued

Sustainability progress
Waste management 
Effective management of waste throughout 
our business is important in helping ensure a 
sustainable operation.

We continue to divert 100% of our operational 
waste from landfill and have achieved a 
recycling rate of 72.7% towards our target of 
75%. The decrease in our recycling rate has been 
driven by two main factors; our work with our 
waste service providers to deliver more accurate 
and transparent data and the inclusion of new 
sites with lower recycling rates in our reporting.

As managing waste responsibly becomes an 
increasingly important issue, we have expanded 
our waste management commitments to cover 
both operational and construction activities with 
demanding targets for re-use and reduction.

We will also continue to work with employees 
and customers to reduce waste through targeted 
campaigns and incentives across the business.

We continue to support our customers in 
reducing single use plastic by partnering with 
Ape2o and installing two of their filtered water 
dispensers within the public area of our One 
New Change and New Street Square sites. 
The machines allow the public to refill their own 
water bottles with chilled and sparkling water 
and since September 2019 have dispensed 
the equivalent of over 21,000 plastic bottles.

Our updated waste commitments

Reduce construction waste to 6.5 tonnes 
per 100m2 GIA and aspire to further design out 
and reduce construction waste to 3.2 tonnes 
per 100m2 GIA by 2030

Generate value from waste through innovative 
re-use projects across our portfolio and report 
on the social value created for our communities

Recycle at least 75% of operational waste by 2020

Recycle at least 75% of construction waste by 2030

Continue to send zero operational waste to landfill

Send zero construction waste to landfill by 2030

Read more online  
at landsec.com

Reduce

Re-use

Recycle

Divert

Wellbeing
With staff costs typically accounting for about 
90% of a company’s overall operating costs, 
we know that investing in features that improve 
health and productivity of employees makes 
good business sense. Creating workspaces that 
positively influence our customers’ physical and 
mental wellbeing remains a priority. 

The WELL Building Standard is a performance-
based certification scheme developed to put 
occupant health at the centre of building 
design. Our own headquarters at Victoria Street 

are certified to the WELL Building Standard; 
and we’ve started the process to recertify: as a 
performance-based certificate, we’re reviewing 
the quality of the space every three years. 

In addition, we’re embedding occupant health 
and wellbeing in the very early design of our 
developments where we include appropriate 
features from the WELL Standard. 

The interior design at Nova East, for instance, 
revolves around the use of a palette of natural 
materials such as locally-sourced timber, recycled 
porcelain tiles and cork. Lucent will also feature 

A net zero carbon building at 105 Sumner Street

All electric solution based on highly 
efficient air-source heat pumps 
with heat recovery powered with 
renewable electricity

A ‘Design for Performance’ 
approach helps minimise 
operational energy demand, and  
aligns with the UK Green Building 
Council’s net zero trajectory

298m2 

of green roof installed will result 
in significant biodiversity net 
gain for the area

No energy generated from fossil 
fuels, improving local air quality

40

107

PV panels to be installed on  
the roof

The innovative ‘Design for 
Manufacture and Assembly’ 
approach has reduced embodied 
carbon emissions by

19%

compared to a regular build

Embodied carbon is further 
minimised by careful specification 
of materials such as high recycled 
content in key construction 
materials and cement replacement

Read more online  
at landsec.com

Landsec Annual Report 2020a planted winter garden and atrium, bringing 
daylight and natural elements deep within the 
building. In addition to these tangible features 
we’re also delivering less visible benefits critical 
to a healthy building including clean air in 
abundant volumes, filtered water, non-toxic 
materials and high-quality lighting. 

Where we provide HQ space for our 
customers, we make sure the quality of our 
base-build designs enables them to achieve 
certification to the WELL Building Standard 
for their own operations, just as we’ve done 
at 80 Victoria Street. 

Materials
What we buy and where we buy it matters 
at every level of our supply chain. To get 
it right, we take a thorough approach to 
sourcing sustainable materials. This includes 
environmental and ethical sourcing, health 
impacts, embodied carbon impacts and 
resource efficiency considerations.

Across our development pipeline, we have 
early in-depth conversations with specialist 
contractors, to be able to influence design 
and specification, and we request information 
from suppliers to improve transparency in our 
decision making. 

At 21 Moorfields, we’re buying 99.9% of our core 
construction materials from responsible sources. 
Steel, in particular, is of paramount importance 
for the building, given its prominence in the 
design. This is why we’re asking our specialist 
contractor to get detailed information from 
their own suppliers about the sustainability 
of their products – matters such as method 
of fabrication, recycled content and distance 
travelled, alongside the necessary responsible 
sourcing accreditation. From this information, 
we rate our preferred suppliers, and factor this 
rating, alongside cost and lead-time, into the 
decisions we make when placing orders. 

What’s on the surface matters too, and for 
our material finishes we’re recommending we 
select, wherever possible, natural low-carbon 
materials that can be sourced locally. At Nova 
East, the proposed palette includes extensive 
areas of carbon-negative materials such as 
cork and timber.

Biodiversity
Green infrastructure plays an important role not 
only in increasing ecological habitat in dense 
urban environments, but also as a resilience 
feature to lessen surface rainwater on our sites. 
Importantly, it provides our customers and local 
communities with a much-needed connection 
to nature in their daily lives. Our spaces have a 
vital role to play in linking enhancements for 
biodiversity with better customer experiences, 
and we’re committed to maximising the 
ecological potential of our development and 
operational sites. 

Building materials
With our growing development pipeline, 
we’ve taken a closer look at our procurement 
policies to equip ourselves and our partners 
with the right tools for meeting our 
expectations. That’s why this year we’ve 
published our new Prohibited Materials List, 
to strengthen our fight against modern 
slavery in the sourcing of construction 
materials. The list is based on the Walkfree 
Global Slavery Index and on the Ethical 
Trading Initiative, to enable us to assess 
materials and geographical areas at risk, 
and promote sourcing of responsible 
materials. We’re laying out our expectations 
from our partners clearly, so we can address 

Across our development pipeline, we’re going 
well beyond compliance and achieving 
significant biodiversity net gain as part of all 
of our designs, in a way that’s considerate to 
each site’s ecological context. At Nova East 
for instance, green infrastructure permeates 
the design from public realm planting, a 
15 metre-long green wall, climbing plants at 
street level and planted terraces, not forgetting 
a 385 m2 green roof. These features enable us 
to achieve an exemplary improvement in the 
local biodiversity and create a green corridor 
to the nearby Royal Parks. 

To strengthen our approach, this year we 
developed a new Biodiversity Brief to guide our 
partners and expand on our requirements.

We continue to partner with The Wildlife 
Trusts to enhance biodiversity net gain at five 
operational sites. We implemented a number 
of biodiversity enhancements across these 
sites including over half a square kilometre 
of wildflower planting. During 2020, we will 
be undertaking an ecological survey at each 
site to assess the effectiveness of these 
enhancements, and to measure progress 
towards our biodiversity net gain target of 
25% by 2030.

human rights challenges within the industry 
and discuss how we’ll work together to 
increase transparency and minimise risk.

This Prohibited Materials List 
complements our Sustainability 
Brief for Developments. 

Read more online  
at landsec.com

Sustainable Development Goals

In 2015, the UN General Assembly adopted a 
blueprint for building a sustainable future for all 
by 2030: the 17 Sustainable Development Goals 
(SDGs). Delivering them requires productive 
partnerships between business, government 
and society. 

Last year we became a signatory to the UN 
Global Compact (UNGC), a voluntary initiative 
which brings together leading businesses 
committed to UN goals and universal 
sustainability principles. This year we’re pleased 
to report our first annual Communication on 
Progress (COP) in our 2020 Sustainability 
Performance and Data Report.

By demonstrating our ongoing commitment 
to the UNGC’s Ten Principles in the areas of 
Human Rights, Labour, Environment and 
Anti-Corruption, we’re substantially advancing 
our vital work towards meeting the SDGs.

Read more online  
at landsec.com

41

Landsec Annual Report 2020Strategic Report 
Here we set out what 

we’ve been doing 

this year to make sure 
our business creates 
lasting value for society 
through the way we 
work with our employees, 
customers, partners 
and communities.

Creating social value 
We don’t believe anyone should be defined by 
their background, or by any barriers they face. 
Our ambition is to create opportunities, through 
our social sustainability programmes, for people 
from our communities, improving social mobility 
and ensuring we have a diverse industry with 
the skills we need now, and for the future.

That’s why we’re measuring the social value we 
generate through our programmes. This allows 
us to quantify the positive impact we’re having 
and target our work to where we can make a 
difference. Last year we published Our Social 
Contribution, a report that outlined where we 
are creating the most social value. We continue 
to focus on groups including young people from 
diverse socio-economic backgrounds, prisoners 
and ex-offenders, and people experiencing 
homelessness.

Our social contribution
£25m

of social value to be created 
through our programmes by 2025

£4.8m+

of social value created 
this year

3,400

people benefited from our 
volunteering programme

95% 

of students surveyed reported 
they feel more prepared for the 
labour market

Read more online  
at landsec.com

w
e
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l

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42

Working with The Social Value Portal and 
our community partners, we’re aiming for 
an ambitious target of generating £25m of 
social value through our programmes by 2025. 
This year we achieved our year’s target of 
creating over £4.8m of social value. 

In planning our future development activity, 
we’re looking to consider social value across 
the whole portfolio.

Community employment
Our community employment programme is 
helping address socio-economic challenges  
that affect people living in our communities.  
Working with industry partners and customers, 
we continue to fill significant skills gaps in 
construction, facilities management and 
customer service, supporting excluded groups 
in finding employment.

The positive impact this programme achieves 
shows the power of creating opportunities 
for those who need them most. This year 
approximately £2.5m of social value was 
generated through a range of initiatives, 
including employability support, training 
and job outcomes. 

In Lewisham, our partnership with Circle 
Collective – a charity and social enterprise 
empowering young people through training  
and work experience – is just one example of 
how we’re creating value for communities and 
our customers. Circle Collective is based in our 
Lewisham shopping centre and consistently 
helps local people into roles with our brand 
partners in the centre, and with our own Head 
Office team. Our collaboration continues to 
deliver social value by helping those further 
from employment to access sustainable and 
exciting opportunities.

We’re continuing to evolve our prisons 
programme through our partnership with 
Bounce Back, who deliver construction training 
in prisons and communities in London and 
Leeds. We’ve also established a new partnership  
with Key4Life, a charity supporting some of 
the hardest-to-reach young offenders, and 
those at risk of offending, in Brixton, Camden 
and Shepherd’s Bush. 

Volunteering with young prisoners  
to help them prepare for work  
after release has truly shaped my 
attitudes. Working to make sure 
they don’t reoffend when released 
is a side of the rehabilitation process 
that deserves more recognition.”

Development Director at Landsec

Landsec Annual Report 2020 
Our own employees are lending their expertise 
too, by mentoring prisoners and ex-offenders, 
helping them build their emotional resilience 
and reducing the likelihood of their reoffending. 
This year Landsec volunteers spent almost 
500 hours supporting our prisons programme 
with their employability skills.

Importantly, our community employment 
programme also allows our own workforce  
to offer their skills, and help the beneficiaries 
of our programme directly. By making this 
part of our employee volunteering, we’ve 
seen positive results for our own people, too.

Education
The property industry is changing rapidly.  
We know our future workforce will need the 
skills to address shifts towards modern methods 
of construction, building information modelling 
(BIM) and new, innovative technologies, as 
well as sustainability. We design our education 
programmes to help develop a pipeline of the 
talent needed for the future of our business 
and our industry more widely. We’re working 
with young people in our communities who 
would most benefit from spending time in a 
professional environment, helping them develop 
their skills to prepare for their future careers.

Our Future Property School, run in collaboration 
with Construction Youth Trust, educates and 
inspires students from diverse socio-economic 
backgrounds in Westminster about our industry. 
Landsec volunteers work closely with students 
for three months on a project to create their 
own sustainable development proposals. 
The programme also includes our partners 
in construction and architecture, and our 
retail customers, who all offer their skills and 
expertise, and provide opportunities for work 
placements. This not only motivates young 
people to join our industry, it also helps us 
instil the skills we’ll need for the future.

Our programmes are all fundamentally 
connected to our Diversity and Inclusion 
objectives, by engaging students from diverse 
backgrounds, and focusing on schools where a 
high proportion of students are on free school 
meals. This, in turn, is helping address the 
gender and ethnicity balance in our industry. 
We generate the most social value when young 
people from less privileged backgrounds meet 
professional volunteers over a sustained period, 
as this has a long-term impact on their skills, 
confidence and aspirations. 

We believe providing young people with visible 
and diverse role models is crucial, and in turn 
it helps us better reflect the communities 
we operate in. We’re therefore running the 
Circl leadership training programme for our 
employees who coach sixth-form students 
from Southwark over the course of an academic 
year. Circl provides long-term support to young 
people to help develop their career ambitions 
and, at the same time, is expected to have 
a positive impact on our own people by 
enhancing their coaching and managerial skills.

Our response to Covid-19

In response to the Covid-19 pandemic, we’ve 
been working closely with our community 
partners across the UK to support them, 
both in the initial emergency period, and 
in planning to help them beyond the crisis. 
This has helped our charity partners provide 
immediate support to people facing huge 
challenges in our local communities. These 
include people experiencing homelessness, 
families in poverty, people facing job insecurity 
and vulnerable individuals in isolation.

Our support will also ensure our partners 
can continue to provide their services in the 
coming months. These services include our 
community employment and education 
programmes, which are likely to see 
significantly increased demand beyond 
Covid-19, and which our employees will 
support through ‘virtual volunteering’.

We are a founding supporter of LandAid’s 
Covid-19 appeal, which united the property 
industry in providing emergency grants to 
grass-roots charities that support young 

people experiencing homelessness across 
the UK. The fund will help many charities to 
provide basic necessities for vulnerable young 
people, including food, accommodation, bill 
payments and mental health support. We 
will also provide pro bono business support 
to charities through LandAid, to help them 
through this challenging time.

As well as supporting our existing community 
partners, we’ve also been working with the 
NHS at a local level, to help the remarkable 
people at the front line of fighting 
Covid-19. We’ve used our spaces to 
provide free car parking for NHS 
staff and other key workers, as 
well as for mobile blood banks 
to ease pressure 
on hospitals. 

Read more online  
at landsec.com

Charity partnerships 
Our charity partnerships are all closely aligned 
with our social value strategy. This way, we can 
address key societal issues as a business and 
use our skills and expertise where we know our 
impact will be the greatest and most sustainable.

This year we expanded our work with LandAid, 
the property industry’s charity, which aims 
to end youth homelessness in the UK. Our 
partnership enables us to collaborate with our 
peers to raise awareness amongst our staff 
and customers, and to offer grants to specific 

projects. We also encourage our own employees 
to use their professional experience to support 
charities within our areas of operation, through 
pro bono volunteering.

On a local level, we’re continuing our partnerships 
with smaller charities who support marginalised 
communities including those experiencing 
homelessness, young unemployed people and 
ex-offenders. This work includes our well-
established volunteering programme, which over 
40% of our employees participated in this year, 
contributing more than 8,500 volunteering hours 
to our community partners.

43

Landsec Annual Report 2020Strategic Report 
Gender by level 

Chart 22 Whole organisation by ethnicity 

Chart 23

100

80

60

40

20

0

e
v
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x
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-
n
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  Female 

  Male

We have good female representation at all 
levels of our organisation except at Leader 
and Senior Leader level. We are moving in 
the right direction at Leader level however, 
we are now at 24%, up from 19.5% last year.

  White 

80%

   Black, Asian and  
minority ethnic  
(BAME) 

  Not recorded 

17%

3%

17%

17% of our employees disclose themselves to 
be from BAME ethnicity backgrounds. This 
compares favourably to the UK benchmark of 
14% as a whole according to the 2011 UK census 
data. However, this reduces to 11% for Executive 
Committee, Senior Leader and Leader levels.

Whole organisation  
by sexual orientation

Chart 24 

Whole organisation 
by disability

Chart 25 

  Heterosexual 

83%

  Prefer not to say 

11%

   Lesbian, gay,  
bisexual and 
transgender (LGBT)  3%

  Not recorded 

3%

  No disability 

87%

  Not recorded 

  Prefer not to say 

  Have a disability 

6%

4%

3%

3%

3%

of Landsec employees have disclosed that they 
are LGBT. 11% of our employees prefer not to say, 
a figure that has reduced from 15% last year.

of Landsec employees have disclosed that 
they have a disability. However, 10% have 
not recorded their details or prefer not to say.

Key targets

Female 
representation  
(by 2025)

BAME 
representation  
(by 2025)

Whole organisation

Board, Executive 
Committee  
and Senior Leaders

Leader level

50% 50% 40%

>14% 14% 14%

Sexual orientation
Achieve appropriate accreditation as a 
welcoming place to work for everyone 
irrespective of sexual orientation.

Disability
Achieve appropriate accreditation as a 
welcoming place to work for everyone 
irrespective of physical ability.

Social review
continued

Diversity
Our ambition is to lead from the front on 
diversity and inclusion, because we know 
getting this right is critical to our long-term 
success. We have made some progress over 
the past year, but recognise we still have a 
way to go. We are not yet representative of the 
communities we serve, and still have work to do 
in nurturing a culture of inclusion where we can 
all be our authentic selves in the workplace.

In 2019, we set some specific targets to support 
our ambitions, but progress towards these has 
been mixed. In the representation of women 
at leader level, we moved from 19.5% in March 
2019 to 24% in March this year, but at Senior 
Leader level, we moved back to 30% from 
38% last year. Across the whole organisation, 
though, 52% of our employees are women, 
exceeding our 50% target for 2025. 

Generally, we have made significant progress 
on improving levels of disclosure and have a 
much better base to measure progress from. 
Our representation of black, Asian and 
minority ethnic (BAME) employees is also very 
encouraging – 17% across the organisation, 
comparing favourably with the UK benchmark 
of 14%. We have also made progress at Leader 
level, up to 11% from 7% last year, but we don’t 
have any BAME employees at Senior Leader, 
Executive Committee or Board level.

Our representation of employees disclosing they 
are lesbian, gay, bi-sexual and transgender 
(LGBT) remains at 3%, though 11% of our 
employees have not disclosed their sexual 
orientation, a figure that has reduced from 15% 
last year. We want to build on the momentum 
of having more employees tell us about their 
sexual orientation, ensuring our LGBT colleagues 
can be themselves in the workplace. We will 
undertake some external benchmarking in 
2020 to measure our progress in becoming 
an inclusive employer for LGBT people. 

We want to create an environment where 
employees feel comfortable telling us about a 
disability, and 3% have done so. However, 10% 
have not recorded their details or prefer not to 
say. Having achieved the status of Disability 
Confident Committed level 1 (external 
accreditation as an inclusive employer for 
disabled people) in 2019, we will now focus 
on achieving level 2 and 3, and aim for all 
employees to have a rewarding career 
irrespective of their personal characteristics.

44

Landsec Annual Report 2020 
 
We also know how important flexible working is 
to a positive work-life balance, so we’ve invested 
in technology that can help, such as full Office 
365, and lightweight Microsoft Surface Pros, 
that people can use to work anywhere.

Recruitment and retention
During 2019 we consulted with our partners 
and employees and undertook a project to 
streamline certain services for the benefit of 
our customers. We also combined two of our 
business units into one. These changes to our 
business resulted in a number of Landsec 
employees transferring to partner organisations 
and an overall increase in employee turnover 
to 27% (2018: 15%). Our voluntary employee 
turnover this year is 12%, just 1% higher than 
last year. We continue to monitor the number 
of regretted leavers and to focus on the 
promotion of internal talent through our 
recruitment function.

To help us increase representation of women 
and BAME employees at Leader level and 
above, our recruitment agencies will look for 
candidates from the widest pool possible, and 
we hold them to account in providing diverse 
shortlists for all roles. In addition, to ensure our 
roles are attractive to a diverse mix of people, 
we are rewriting job descriptions and adverts 
to use universally neutral language. We also 
ensure all roles advertised internally and on our 
website are open to flexible working. We publish 
our family-friendly policies on our website, so 
everyone can learn how we support parents 
and carers.

We’ve also introduced a development 
programme, Thrive, designed to help more 
women attain promotion and develop into 
leadership roles, and also to help men support 
aspiring female leaders. We are testing the 
programme with 14 women of high potential at 
manager level and below, representing a range 
of ages, experience, background, ethnicities 
and tenure.

We’ve configured Workday, our HR system, to 
collect and report on data to help our decisions 
about promotions, pay, internal moves and 
recruitment more powerful and insightful, 
and helping us continue to build diversity into 
our processes. 

Affinity networks
This year, our affinity networks have played a 
key role in continuing to establish an inclusive 
culture across Landsec. Our Women’s network 
hosted a panel discussion to look at cultural and 
structural barriers women face in the workplace, 
as part of International Women’s Day. The event 
was useful in educating employees about some 
of the intersectional challenges women face in 
the workplace, and the ways organisations have 
overcome them.

Working with our Disability forum this year, 
we took part in Purple Tuesday across the 
organisation, a campaign established to 
recognise the needs of consumers with 
disabilities. Many retail assets took part, 
promoting inclusive shopping with a purple 
theme in their lighting and promotional items 
for our customers, such as purple lanyards, 
flyers and T-shirts.

The Disability forum also supported Autism 
Awareness Week by co-ordinating with our 
assets to provide quiet periods and dimmed 
lights for autistic customers. Keen to ensure this 
support for autistic customers is ongoing, we 
signed a pledge to provide tailored support 
across all our properties.

The LGBT network reviewed our policies to help 
ensure they are inclusive of LGBT people, and they 
also supported London Pride this year, where our 
Piccadilly Lights were centre stage of the 
celebrations. The LGBT network also sponsored 
Freehold, a leading and unique networking forum 
for lesbian, gay, bisexual and transgender real 
estate professionals working within the real estate 
sector. The property sector considerably lags 
behind other industries in tackling sexual 
orientation issues; our support of Freehold enables 
us to take a leadership role in helping to address 
the equality gap for the LGBT community. 

Changing the way we work
We will do all we can to ensure diversity and 
inclusion are central to the way we work by 
2025. To help, we’ve appointed a diversity and 
inclusion manager, a new role for Landsec, and 
an appointment we believe will enhance our 
efforts to meet our diversity goals.

We want to support people throughout their 
careers, and that means in life outside Landsec, 
too, removing traditional barriers for those with 
caring responsibilities. This year we’ve enhanced 
our parental leave allowances so employees 
can balance their home and work life more 
effectively. We now offer six months’ fully paid 
parental leave to all employees – an increase 
of 10 weeks. It’s important that people have 
the opportunities to spend more time with their 
children as their families grow, and that we can 
ease the financial pressures new and existing 
parents can often experience.

People and culture

Creating opportunity

22

people promoted  
in the last year

438

Above and Beyond award 
recognitions in the last year

Developing skills

253

Landsec employees have 
volunteered to support our 
community programmes 
this year

8,527

hours volunteered  
by our employees

Valuing difference

611

people across the UK

Being heard

Disability forum target 
to double membership

75%

engagement rate 
in our employee 
engagement survey

All new employees invited 
to attend lunch with our 
Executive Committee

Enabling health and wellbeing

>40

mental health first aiders 
across the business

130

people signed up to our 
cycle to work scheme

Read more online  
at landsec.com

45

Landsec Annual Report 2020Strategic Report 
Female representation 
at Landsec
52%

of our employees

24%

of our leaders

53%

of our managers

30%

of our senior leaders

Read more online  
at landsec.com

Social review
continued

Employee Forum
Our Employee Forum has continued to evolve 
and play a growing role in employee life and 
company culture at Landsec. It now has 15 
members, to ensure it speaks for all parts 
of our business. Over the last year, we have 
invested in external training for members, 
which has clarified our engagement model 
and ways of working, for both them and the 
colleagues they represent.

With the Board’s desire to build closer ties with 
employees, the Forum met Edward Bonham 
Carter, Chair of the Remuneration Committee, 
to better understand Landsec’s approach 
to executive remuneration and to let the 
Board know its views. The discussion was very 
informative, and a summary on our staff intranet 
was well received, opening the topic up to a 
wider number of colleagues. The Forum also 
met our Chairman in private to discuss various 
employee-related topics, which all parties 
found valuable. 

The Employee Forum has three 
simple aims:

1

2

3

Represent our colleagues 

Support the business  
with communication

Be a sounding board  
for management

Gender pay gap
Although the gender split of our business is 
almost even – 48% male, 52% female – our 
gender pay gap worsened slightly during the 
year. We’re confident that our pay gap is not 
caused by our approach to setting pay levels. 
We use an industry standard Job Evaluation 
methodology and we voluntarily undertake 
regular independent equal pay audits to 
confirm that our approach to pay operates 
fairly and within the law. 

We believe that our pay gap is driven by the 
structure of our workforce because we have 
significantly more women (66%) than men 
(34%) in non-management roles (our support 
and professional roles) and a higher number of 
men (73%) than women (27%) in leadership 
and senior leadership roles. 

We have put measures in place to support 
women in their career progression but we 
recognise that we need to do more. To focus 
the organisation, we have set some long-term 
targets to provide an impetus to narrow the 
gender pay gap over time. 

Targets are not enough; these targets will 
require the organisation to mobilise behind 
the changes necessary to achieve them. We 
continue to work hard to provide a welcoming 
and supportive environment for women, with 
a strong focus on removing any potential 
barriers to progression. We have recently 
reviewed and improved our family-friendly 
policies to enhance the flexibility that many 
employees with caring responsibilities need 
to help them work productively and flexibly. 
We have also introduced a female coaching 
programme to support all of our women 
through their career at Landsec. And we are 
introducing ways to remove bias when making 
decisions on hiring people. Although there is 
much work still to be done to remedy the pay 
gap, we remain proud of the diverse nature 
of our teams at senior levels. 

As at April 2020

Table 26
Pay gap 
year-on-
year 
change 
(% points)

Pay element

Male

Female

April 2020

% 
difference

Male

Female

April 2019

% 
difference

Mean hourly salary

£47.19

£29.38

(37.7)

£48.02

£30.36

Median hourly salary

£36.25

£23.80

(34.3)

£36.99

£23.28

Proportion of employees 
receiving a bonus

Mean bonus

Median bonus

82.9%

78.7%

n/a

78.2%

74.5%

£23,382

£9,108

(61.0) £28,419 £10,053

£11,332

£5,850

(48.4) £11,236

£4,803

(36.8)

(37.1)

n/a

(64.6)

(57.3)

0.9

(2.8)

n/a

(3.6)

(8.9)

Lower quartile

Lower middle

Upper middle

Upper quartile

Number

133

133

132

132

% 
Male

30.1

36.1

58.3

71.2

46

%
Female

Male
mean 
hourly rate

Female 
mean 
hourly rate

£15.02

£16.25

£24.87

£24.11

£36.27

£35.92

69.9

63.9

41.7

28.8

£81.24

£63.84

(21.4)

Table 27
% 
difference 
in hourly 
rate

8.2

(3.0)

(0.9)

Landsec Annual Report 2020Fairness
The Real Living Wage
In 2015 we committed to ensuring that everyone 
working on our behalf, in an environment we 
control, is given equal opportunities, protected 
from discrimination and paid at least the Real 
Living Wage by 2020. Over the past few years 
we’ve worked closely with our supply chain 
partners to achieve this.

We’re an official Living Wage Employer, accredited 
by the Living Wage Foundation. This recognises 
that everyone in our business is paid at least 
the Real Living Wage (£10.75 an hour in London; 
£9.30 outside London), except interns and 
apprentices who are exempt from the rates. 
We are on track to meet our 2020 commitment 
to ensure everyone working on our behalf, in 
an environment we control, will be paid the 
Real Living Wage by the end of 2020.

Working with our supply chain 
We work alongside our suppliers to prevent 
modern slavery and to promote fair, ethical 
treatment of everyone working at our sites,  
on our behalf.

During 2019, for a second year, we carried out 
due diligence to assess workforce-related risks 
on our sites and to understand how our 
corporate commitments and policies work in 
practice. We looked at high-risk areas of our 
supply chain, focusing on cleaning, security and 
construction labour in the UK. An accredited 
third party held anonymous interviews with  
247 workers from 31 partner organisations at 
eight of our retail, office and construction sites. 
This year, for the first time, we also visited two 
of our suppliers’ own sites, including a UK-based 
steel manufacturer.

The surveys covered a range of issues, including 
labour exploitation, fair payment, health and 
safety, right to work and discrimination. We 
found no cases of modern slavery in this process, 
but we did identify areas for improvement, 
including the need for increased guidance on 
right-to-work checks.

We’ve extended our due diligence activities for 
the coming year, to increase our focus on the 
modern slavery risk across our construction 
activity, and to include partners outside the UK.

Our Circl leadership programme engages 
and educates young people on the 
property industry

This year, we completed the integration of our 
online compliance reporting system RiskWise. 
This tool provides a single accessible platform for 
all aspects of asset compliance data, incident 
statistics, development projects, permits to 
work and environmental management. It allows 
us to provide rigorous and efficient reporting 
to the business, as well as offering a consistent 
approach for managing compliance across 
the portfolio.

We have also taken the opportunity to embrace 
innovative construction methods, to realise the 
full potential of health and safety benefits. 
This relates to both key design principles and 
on-site construction risks. We are working with 
design teams to ensure developments maximise 
desired operational outcomes while achieving 
our vision of providing healthy, safe and secure 
places for our customers to live, work, shop 
and relax.

Health and safety 
We provide healthy, safe and secure places 
for our customers to live, work, shop and relax, 
recognising that we can only achieve this 
through close collaboration with our partners, 
including our supply chain, investors and 
enforcing authorities. 

In February 2020 we successfully migrated 
to the international H&S standard ISO 45001, 
from the British Standard OHSAS 18001. 

We’ve embarked upon an ambitious 
programme of mandatory health, safety and 
security training for all our employees, including 
contingent workers. The training is designed 
to reduce our organisational risks and comply 
with local or national policies and government 
guidelines, while encouraging our people to be 
risk-aware rather than risk-averse. Our new 
standards and systems ensure consistent 
competence for the safe and efficient provision 
of services.

In response to the Grenfell fire in 2017, we 
reviewed fire safety across our entire portfolio, 
prioritising occupancy, height, means of escape 
and life-safety systems. We have since invested 
over £7m rectifying approximately 125,000 
firestopping defects in our buildings, and 
£4.3m in resolving cladding risks. We continue 
to enhance fire safety across the portfolio and 
ensure we are aligned with new Government 
initiatives and legislation. 

47

Landsec Annual Report 2020Strategic Report 
Managing  
risk

Our key successes 
in 2019/20
 — Developed risk dashboards for 

each of our properties to support 
the strategic planning process

 — Enhanced the process to 

identify, assess and monitor 
emerging risks

 — Improved the contingency risk 

planning process for our 
developments

 — Promoted a positive risk culture 
across the business and raised 
risk awareness

Our key priorities 
in 2020/21
 — Develop an assurance mapping 
process to assess the quality of 
the assurance we receive across 
the three lines of defence for our 
principal risks

 — Establish a process to analyse risk 
events as a measure of control 
effectiveness

 — Roll out the new business 

resilience plans to each property

 — Use technology to improve risk 
aggregation and assessment of 
risk dependencies 

 — Continue to assist the business 

with the response to and recovery 
from Covid-19

48

We set out an 

overview of our risk 

management process 
explaining the key 
elements of our approach 
to risk, how we have 
continued to develop our 
process over the course 
of the current year, the 
key successes in risk 
management and our 
priorities for 2020/21.

Governance 
The Board has overall responsibility for 
oversight of risk and for maintaining a robust 
risk management and internal control system. 
The Board recognises the importance of 
identifying and actively monitoring our strategic, 
reputational, financial and operational risks, 
and other longer-term threats, trends and 
challenges facing the business. The Audit 
Committee supports the Board in the 
management of risk and is responsible for 
reviewing the effectiveness of the risk 
management and internal control processes 
during the year.

Identification of risks 
Identifying risk is a continual process. We have 
established a network of risk champions across 
the business and we utilise this network, in 
conjunction with ongoing discussions with 
management, external agencies and 
stakeholders, to identify the risks facing our 
business. The Property Committee also 
completes a detailed review of the business 
risks, controls and mitigation strategies four 
times a year as we continue to further embed 
the risk culture across our business. This forms 
the basis for the principal and emerging risks, 
which are challenged and validated by the 
Executive Committee and the Audit Committee, 
before being presented to the Board. In addition, 
an in-depth risk session is held with the Board 
every two years, with the most recent one 
taking place in December 2019.

Evaluation of risks 
The business considers both external and 
internal risks from the property business 
through to Group level. We use a risk scoring 
matrix to ensure risks are evaluated consistently. 
Our matrix considers likelihood, financial impact 
to income and capital values and reputational 
impact. When we evaluate risk, we consider the 
inherent or gross risk (the level of the risk before 
any mitigating action) and the residual or net 
risk (the risk that remains after we consider 
the effect of mitigating actions and controls). 
From this, we identify principal risks (current 
risks with relatively high impact and certainty) 

and emerging risks (risks where the extent 
and implications are not yet fully understood). 
We have taken the opportunity this year to 
enhance our emerging risks process given the 
pace of business change. Where there is a 
relatively high inherent risk and relatively low 
residual risk, we know we have a high dependency 
on internal controls, which helps to focus the 
work of the Internal Audit function and other 
assurance providers.

Management of risks 
Ownership and management of the risks 
is assigned to members of the Executive 
Committee. They are responsible for ensuring 
the operating effectiveness of the internal 
control systems and for implementing risk 
mitigation plans.

The Board undertakes an annual assessment 
of the principal risks, taking account of those 
that would threaten our business model, future 
performance, solvency or liquidity as well as 
the Group’s strategic objectives.

Helping the business to navigate the 
challenges and opportunities it faces 
through proactive risk management.”

Risk appetite 
The Board is responsible for defining the level 
and type of risk that the Group is willing to take 
and ensuring it remains in line with our strategy. 
The Board regularly reviews the risk appetite 
of the business, reassesses the information 
available and the risk factors that are relevant. 
This ensures our risk exposure remains 
appropriate at any point in time and that risk 
is considered dynamic. Our risk appetite is 
cascaded throughout the organisation by being 
embedded within our policies, procedures and 
delegated authorities.

We formally report on the Group risks every 
six months to the Audit Committee and Board 
through a principal risk dashboard. This sets 
out risk appetite statements for each principal 
risk and risk tolerance ranges which explicitly 
align our risk appetite and the corresponding 
key risk indicators (KRIs) to our strategy and 
key performance indicators (KPIs).

The risk dashboard uses risk indicators to track 
whether our risk level is within our risk appetite. 
The risk indicators are a mixture of leading and 
lagging indicators, and internal and external 
indicators. The primary aim of the dashboard 
is to act as a catalyst for discussion about how 
the principal risks are moving, whether the risk 
tolerance ranges remain appropriate for the 
business circumstances, and whether further 
mitigating actions need to be taken in order to 
bring a risk back within the desired risk tolerance 
range. The KRIs are rated red, amber or green 
based on where the indicators sit in relation to 
our tolerance level.

Landsec Annual Report 2020Each of the principal risks has a number of KRIs 
and we provide some examples of the KRIs 
against our principal risks in the table on page 52. 
All red rated KRIs will be discussed by the 
Executive Committee and the relevant business 
units, with required actions agreed by the 
Executive Sponsor. These actions may be to 
refresh the risk tolerance range to reflect a 
change in the business landscape and/or further 
mitigating actions. The agreed action will be 
noted in the Audit Committee and Board reports 
for final approval by the Board. On an ongoing 
basis, we will continue to refine the tolerance 
ranges and to review regularly whether the KRIs 
continue to be the best indicators.

One of our successes this year has been to 
develop risk dashboards for each of our properties 
to support the strategic planning process. The 
dashboard for each property sets out a balanced 
scorecard view which is aligned to the principal 
risks of the Group and ensures that risks are 
explicitly considered in conjunction with 
developing the property management strategy. 

Risk management framework 
As shown in the diagram below, we have an 
established risk management and control 
framework that enables us to effectively 
identify, evaluate and manage our principal 
and emerging risks. Our approach is not to 
eliminate risk entirely, but to ensure we have 
the right structure to effectively navigate the 
challenges and opportunities we face. We focus 
on being risk-aware, clearly defining our risk 
appetite, responding to changes to our risk 
profile quickly and having a strong risk culture 
among employees.

The Executive Committee is responsible for 
the day-to-day management of risk. Senior 
managers also attend the Executive Committee 
and the Audit Committee to discuss specific risk 
areas, and will be accompanied by external 
advisers where relevant. Some of our specific 
risk focus areas from this year included cyber 
security, data governance, fire management 
strategies and contingency planning for a 
no-deal Brexit scenario.

The Risk Management function, headed by 
the Director of Risk Management and Internal 
Audit, assists management with facilitating 
the risk discussions and provides challenge 
and insight where appropriate. The Risk 
Management function also oversees and 
provides support to a network of risk champions 
across the business. These risk champions are 
critical in promoting a positive risk culture 
across the business and raising risk awareness. 

Internal Audit provides assurance to the 
Audit Committee and Executive Committee in 
evaluating the design and operating effectiveness 
of the risk management and internal control 
processes, through independent review. On a 
quarterly basis, management self-certify that 
the key controls within their area of responsibility 
have been operating effectively. These results 
are independently validated by Internal Audit 
through sample testing. We continue to enhance 
and refine the key controls to ensure we have 
the most effective set of key controls to mitigate 
our principal risks. An area of focus for 2020/21 
is to update our assessment of the quality and 
completeness of assurance provided over each 
line of defence against a principal risk.

Risk management framework

Oversight, 
identification, 
assessment and 
mitigation of risk 
at a Group level

Top-down 

Bottom-up

Identification, 
assessment and 
mitigation of risk at 
business unit and 
functional level 

Risk 
governance

Board 
 — Set the risk culture
 — Approve risk appetite
 — Agree the risk programme
 — Discuss the Group ‘principal’ risks with executive management

1st line of defence

2nd line of defence

3rd line of defence

Audit Committee:
 — Supports the Board in 

monitoring risk exposure 
against risk appetite
 — Review the effectiveness 
of our risk management 
and internal control 
processes 

Internal Audit:
 — Provide assurance on 

effectiveness of the risk 
programme, testing of 
key controls and risk 
response plans for 
significant risks

Risk 
management

Executive Committee:
 — Define the risk appetite
 — Evaluate proposed 

strategies against risk 
appetite and risk 
tolerances

 — Identify the principal risks
 — Design, implementation 
and evaluation of the 
system of internal control, 
and for ensuring its 
operational effectiveness

 — Identify and monitor 

emerging risks

Risk 
ownership

Business units and risk 
champions:
 — Identify and assess risks
 — Respond to risks
 — Monitor risks and risk 

response

 — Ensure operating 

effectiveness of key 
controls

Risk Management:
 — Aggregate risk 
information

 — Assist management with 
the identification and 
assessment of principal 
and emerging risks
 — Monitor risks and risk 

response plans against 
risk appetite and 
tolerance levels

 — Create a common risk 

framework and language

 — Provide direction on 
applying framework
 — Provide guidance and 

training

 — Facilitate risk escalations

Support functions:
 — Provide guidance/support 

to the risk team and 
business units

49

Landsec Annual Report 2020Strategic Report 
Our response 
to Covid-19

The risk of Covid-19 has 

very quickly elevated 
from being an emerging 
risk to impacting all of 
the principal risks facing 
our business. 

The risk of a pandemic outbreak has been a 
standing item on our risk register and, at an 
operational level, we have established response 
plans for each of our properties on how to deal 
with such a crisis. The speed and scale of the 
impact of Covid-19 has been unprecedented 
and fundamentally affected all aspects of 
our business.

Our business resilience and risk planning has 
been tested in recent months and the business 
has responded very well to the challenges 
presented by the crisis. All levels of our 
organisation have been rapidly mobilised 
to assess, plan, respond and mitigate the 
myriad of risks presented to the business by 
the current situation. 

We have established six workstreams to help 
us co-ordinate our response to the impact 
of Covid-19 across our business: Customers, 
People, Operations, Public Affairs and 
Regulation, Development and Financial. 
Each workstream has a team leader, a dedicated 
team of subject matter experts in the area and 
an Executive Director sponsor. The workstreams 
have been co-ordinated by a central project 
management office and the Executive 
Committee and the workstream leads have 
been meeting regularly to discuss issues and 

concerns, and where required quickly approve 
decisions. The Board received weekly updates on 
our response to Covid-19 and briefings at their 
meetings so that they could make any business 
critical decisions quickly. In recent weeks we have 
kicked off our recovery workstream to plan for 
a relaxation of lockdown restrictions and ensure 
the business is fully prepared to provide the best 
possible support to our customers, communities, 
employees and service partners during this 
transition. The workstream structure and a high 
level overview of the scope of each areas is set 
out below.

We demonstrate the pervasive nature of the 
Covid-19 impact on our business risks in the 
heat map on page 51, showing the movement 
in each principal risk as a consequence of 
Covid-19. The risk table shows two changes 
for each risk; the first risk arrow is the change 
from March 2019 to December 2019 (before 
the impact of Covid-19) and the second arrow 
shows the risk change from December 2019 
to March 2020 (the quarter covering the first 
impact of Covid-19).

The risk table also sets out further details of 
the risk mitigation actions we have taken as 
a business in each of our workstreams against 
the Covid-19 impact on our business. 

ExecCom/OpCom decision-making body

Co-ordination by a central PMO

Lead: Robin Holgate, Director of Risk Management and Internal Audit; Team: Risk and Legal team

1

People

2

3

Operations

Development

4

Public affairs  
& regulation

5

6

Financial

Customers

Sponsor:  
Martin Greenslade, CFO

Sponsor:  
Colette O’Shea, MD

Sponsor:  
Colette O’Shea, MD

Sponsor:  
Colette O’Shea, MD

Sponsor:  
Martin Greenslade, CFO

Sponsor:  
Martin Greenslade, CFO

Lead:  
Barry Hoffman, 
HR Director

Lead:  
Jamie Taylor, Head of 
Property Operations

Lead:  
David Heaford, 
Head of Development

Scope: 
 — Internal comms
 — Working from home 
practices, including 
technology 
 — Mental health 
awareness

 — People processes 
 — Operations 

workstreams in 
progress

Scope: 
 — Review of all 

developments
 — Management of 
contractors and  
supply chain
 — Review of capex 
commitments

 — Assessment of critical 
work costs and design 
costs for each 
programme

Scope: 
 — Building response 

plans

 — Maintaining essential 
services in a lockdown
 — Site closure protocols
 — Health and safety 

maintaining statutory 
compliance

 — Security
 — Service provider 
management
 — Management  

of service charge
 — Co-ordination of 
marketing activity

Lead:  
Caroline Hill, Director 
of Corporate Affairs & 
Sustainability

Scope: 
 — Press comms
 — Customer comms
 — Regulation update
 — Lobbying Central 

Government
 — Input into REVO
 — Input into BPF
 — Board cadence

Lead:  
Marc Cadwaladr, Group 
Financial Controller

Lead:  
Rosalind Futter, Head of 
Finance/Marcus Geddes, 
Head of Property

Scope: 
 — Funding management
 — Working capital 
 — Scenario analysis
 — Payments process
 — Office overheads
 — Market expectations 
 — Management of 

valuation process and 
external audit process

Scope: 
 — Credit risk
 — Payment plans
 — Concessions and  
rent deferrals

 — Protecting service 

charge

 — Customer response 

forum

 — Sector and sub- 
sector analysis
 — Customers with 
turnover rent

Sponsor: Martin Greenslade, CFO; Lead: Angela Maurer, Head of Innovation; Scope: develop ‘Return’ and ‘Reimagine’ plans against four scenarios

7 Recovery

50

Landsec Annual Report 2020Our principal risks 
and uncertainties

Our risk assessment
The risk heatmap (right) sets out the 
Landsec Group principal risks for the 2019/20 
Annual Report. The heatmap shows where 
the principal risks were as at December 2019 
(i.e. before the impact of Covid-19 was felt 
in the UK) and as at March 2020. 

Residual risk as at 
March 2020 (shows 
impact of Covid-19)

Residual risk as at 
December 2019 
(prior to Covid-19)

1

2

1

3

6

5

8

2

6

77

8

3

4
4

5

i

h
g
h
y
r
e
V

h
g
H

i

i

m
u
d
e
M

w
o
L

t
c
a
p
m

I

Low
(<25%)

Medium
(26–50%)

High
(51–75%)

Very high
(76–100%)

Probability

Strategic objectives

Principal risks overview

Deliver sustainable long-term 
shareholder value 

Maximise the returns from the 
investment portfolio 

Maximise development performance

Ensure high levels of customer 
satisfaction 

1.  Customers

2. Market cyclicality

3. Disruption 

4. People and skills

Attract, develop, retain and motivate 
high performance individuals 

5.  Major health, safety and security incident

Be a best-in-class counterparty to 
our partners and suppliers

Continually improve sustainability 
performance

6.  Information security and cyber threat

7. Climate change

8.  Investment and development strategy

Strategic objectives

Change in the year

Prior to 
Covid-19

Post  
Covid-19

51

 Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our principal risks 
and uncertainties
continued

1. Customers
Structural changes in customer and consumer expectations leading to a change in 
demand for space and the consequent impact on income.

2. Market cyclicality
Market and political uncertainty leading to a reduction in demand or deferral of 
decisions by occupiers, impacting real estate values and the ability to buy, develop, 
manage and sell assets at the appropriate time in the property cycle.

3. Disruption

4. People and skills

Inability to understand and mobilise effectively to changes in our competitive 

Inability to retain and develop the right people and skills required to achieve the 

landscape and customer value chain resulting in business model disruption.

business objectives in a culture and environment where employees can thrive.

Executive responsible: Colette O’Shea

Executive responsible: Mark Allan

Executive responsible: Martin Greenslade

Executive responsible: Barry Hoffman

Example KRIs
 — UK net retail openings and shopping centre vacancy rates (external metric)
 — Amount of people visiting our assets 
 — Percentage of lease expiries over our five-year plan 
 — Void rates across our portfolio
 — Customer credit risk profile and tenant counterparty risk
 — Customer retention
 — Like for like rental income metrics
 — Customer and space churn

Example KRIs
 — UK Gross Domestic Product (external metric) 
 — UK household spending levels (external metric) 
 — Employment intentions – Business Services (external metric)
 — Interest rates (external metric) 
 — Business confidence (external metric) 
 — Our loan-to-value ratio

Mitigation
 — Our Customer Relationship Management processes actively monitor our customer 

base and performance

 — We have a robust credit policy and process which defines what level of credit risk 

we will accept

 — Our Property Committee reviews customers at risk and agrees the best plan of 

action, as well as monitoring online sales trends

Mitigation
 — Our Research team prepare a quarterly report for the Executive and Property 
Committees, which measures both macroeconomic and internal risk metrics, 
against tolerance ranges, e.g. occupancy vacancy levels

 — Our Research team also produces a bi-annual Cycle Watch document, which 
analyses macroeconomic, political and market risk factors. This drives the 
assumptions used in our budget and forecasting process

 — The monthly management accounts review lease expiries, breaks, re-gears and 

 — We complete scenario analyses as part of our annual budgeting and five-year 

 — We are reviewing each element of our customer journeys to identify opportunities 

 — Clear employee objectives and development plans to ensure alignment to business 

compare new lettings against estimated rental value

 — We measure footfall and retail sales at our shopping centres to provide insight 

into consumer trends

forecasting process. Specific scenarios we have modelled include the impact of 
different Brexit outcomes and changes in legislation. These are considered in more 
detail in the viability scenario assumptions

 — We regularly measure customer satisfaction across our retail and office customer base

 — Our business portfolios prepare a quarterly report reviewing the market risk for each 

Make-a-thon which was a seven-hour competition where teams made up of both 

 — We have set specific diversity metrics to be achieved by 2025

of our sectors

 — We are active members of local business and community groups, as well as industry 
and professional bodies. This ensures we are actively engaged in decisions affecting 
our business, customers, partners and communities

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

We were already operating in a tough 
retail environment, with a number of 
company voluntary arrangements (CVAs) 
throughout the year, and like-for-like 
footfall and retail sales declining. We were 
monitoring our retailers at risk of CVA and 
looking at more flexible leasing options 
in retail. The office market had remained 
resilient through 2019. We elevated this 
risk last year to reflect the deterioration 
in the retail market.

The Covid-19 outbreak is a very 
challenging time for many businesses 
and, in particular, some of our retail 
and leisure customers. We are regularly 
communicating with our customers 
and are engaged in conversations about 
how we can support them through this 
difficult time. We continue to closely 
monitor the cash collections of rents 
across the whole portfolio and we have 
seen a material reduction in cash 
collections in late March 2020. This 
indicates a likely increase in business 
failures and we are closely monitoring 
any customers in financial distress. 
We expect to see greater non-payment 
of rent as we move through 2020.

We have established a support fund 
to provide up to £80m of rent relief for 
customers – around £15m of this fund 
will support our F&B customers and 
the remaining £65m will be allocated 
on a case-by-case basis to small- and 
medium-sized businesses.

This risk reduced with greater certainty 
over the political landscape in the UK 
following the general election and some 
valuation write-downs already taken in 
the retail portfolio. We were continuing to 
plan for a range of potential Brexit trade 
deal outcomes. The Audit Committee has 
proactively reviewed and challenged our 
Brexit risk assessments over the year to 
ensure we are well prepared and able to 
minimise downside business 
consequences. 

Covid-19 has resulted in high levels of 
macroeconomic and market uncertainty 
and volatility. As a result, we have seen a 
greater reduction in our retail and leisure 
asset values. We see an increased risk of 
an economic downturn or recession which 
could further impact the value of our 
assets, including those in London.

We have refreshed our own economic 
outlook and modelled different scenarios 
to understand and plan for the potential 
impact of Covid-19 on our business. In 
light of the extreme market uncertainty 
the Board believes that conserving 
liquidity is in the best interests of 
shareholders. Therefore, the Board took 
the decision to cancel our third interim 
dividend and is not proposing a final 
dividend. We will regularly review the 
position on future dividend payments, 
reinstating them as soon as it is 
appropriate to do so.

Opportunity
Enhance and maintain our position as the partner of choice for our customers by 
better understanding their needs. 

Opportunity
The strength of our balance sheet, combined with our strong rating, enables us to 
invest in our growing development pipeline and other opportunities as they arise.

We are assessing plans for significant mixed use developments on our suburban 
London retail sites where we see opportunities to create value.

Opportunity

Opportunity

Dealing with trends and changes promptly and effectively will help us create further 

Build further expertise, knowledge and capability in the business.

value, and grow while maintaining our competitive advantage. We will be able to 

make decisions now that have a positive impact in the future.

52

Example KRIs

 — Serviced office take-up (external metric) 

 — Proportion of total retail sales that are online (external metric)

 — Engagement survey results – innovation mindset

Example KRIs

 — Employee turnover levels 

 — High potential employee turnover 

 — Employee engagement score 

 — Succession planning

 — Employee mental health

 — Time to hire

 — Diversity of long and shortlists in recruitment

Mitigation

 — We commissioned independent research into customer trends and disruptors so 

 — Our remuneration plans are benchmarked annually to ensure they remain 

that we have a better understanding of the potential impact on our business

competitive and support us in attracting and retaining the best talent

 — Our Insight team holds a monthly Future of Work forum examining disruption 

 — The talent management programme identifies high potential individuals within the 

themes, megatrends and changes in the way people shop, work and live

 — We are actively investing in training our people to help create an innovation mindset 

 — We have robust succession plans in place for senior and critical roles to mitigate key 

and have established innovation roles in the business

to improve

Mitigation

organisation

people risks

goals

 — We have defined an innovation process to capture ideas and workshop with our 

 — We recognise the value of employee health and wellbeing through our Health and 

customers on their needs in a test office environment. For example, we hosted a 

Wellbeing Statement of Practice

Landsec colleagues and customers had to solve customer problems

 — Our flexible working policy promotes work-life balance, reduces employee stress 

 — Our Innovation team is debating and investigating ways to build more efficiently 

and improves performance

and effectively with our strategic partners

 — We regularly complete employee engagement surveys to understand areas of 

 — We are actively speaking to and involving our customers in creating new experiences

strength and opportunities for improvement

 — We have high profile, market-leading developments and assets to manage, in places 

people want to work

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Consistent with our review of emerging 

As outlined in customer above, the 

Employee uncertainty increased because 

In response to Covid-19, the majority of 

risks impacting the business, we had 

seen the pace of change continue to 

Covid-19 outbreak has been disruptive for 

we had combined the main operating 

our employees are now working from 

a number of our customers impacting 

functions of the London and Retail 

home. Overall this transition has been 

accelerate. While we had improved our 

their ability to trade, supply chains and 

business units and had also begun the 

smooth from a technology and 

internal capability in this area over the 

demand for their products. We believe 

process of transitioning to a new CEO 

communications point of view. We have 

last year with our expanded Business 

there could be a structural shift in how 

following Robert Noel’s decision to retire. 

not seen any significant impacts on 

Foresight team, we continue to experience 

our customers use space going forward – 

This led to an increase in the people and 

employee productivity, although we are 

ongoing structural challenges, particularly 

for example, the retail sector has seen 

skills risk. This is consistent with the 

carefully monitoring employees’ mental 

within the retail business. Therefore, the 

greater use of online business models 

elevated risk that we presented at the 

and physical wellbeing. We have also set 

residual risk remained unchanged.

as a result of Covid-19 and these new 

half-year. 

up a ‘skills exchange hub’ to allow people 

with any spare capacity in the current 

environment to pick up extra work from 

teams who are currently under pressure.

business models may require less physical 

retail space. In addition, as people 

become more comfortable and familiar 

with virtual interactions, the use of 

permanent office and physical meeting 

rooms may decline. 

Landsec Annual Report 2020 
 
 
 
 
 
 
 
 
 
1. Customers

2. Market cyclicality

Structural changes in customer and consumer expectations leading to a change in 

Market and political uncertainty leading to a reduction in demand or deferral of 

demand for space and the consequent impact on income.

decisions by occupiers, impacting real estate values and the ability to buy, develop, 

manage and sell assets at the appropriate time in the property cycle.

3. Disruption
Inability to understand and mobilise effectively to changes in our competitive 
landscape and customer value chain resulting in business model disruption.

4. People and skills
Inability to retain and develop the right people and skills required to achieve the 
business objectives in a culture and environment where employees can thrive.

Executive responsible: Colette O’Shea

Executive responsible: Mark Allan

Executive responsible: Martin Greenslade

Executive responsible: Barry Hoffman

Example KRIs
 — Serviced office take-up (external metric) 
 — Proportion of total retail sales that are online (external metric)
 — Engagement survey results – innovation mindset

Example KRIs
 — Employee turnover levels 
 — High potential employee turnover 
 — Employee engagement score 
 — Succession planning
 — Employee mental health
 — Time to hire
 — Diversity of long and shortlists in recruitment

Mitigation
 — We commissioned independent research into customer trends and disruptors so 
that we have a better understanding of the potential impact on our business
 — Our Insight team holds a monthly Future of Work forum examining disruption 

Mitigation
 — Our remuneration plans are benchmarked annually to ensure they remain 
competitive and support us in attracting and retaining the best talent

 — The talent management programme identifies high potential individuals within the 

 — Our Property Committee reviews customers at risk and agrees the best plan of 

analyses macroeconomic, political and market risk factors. This drives the 

 — We are actively investing in training our people to help create an innovation mindset 

 — We have robust succession plans in place for senior and critical roles to mitigate key 

 — Our Research team also produces a bi-annual Cycle Watch document, which 

themes, megatrends and changes in the way people shop, work and live

organisation

and have established innovation roles in the business

people risks

 — We are reviewing each element of our customer journeys to identify opportunities 

 — Clear employee objectives and development plans to ensure alignment to business 

to improve

goals

 — We have defined an innovation process to capture ideas and workshop with our 
customers on their needs in a test office environment. For example, we hosted a 
Make-a-thon which was a seven-hour competition where teams made up of both 
Landsec colleagues and customers had to solve customer problems

 — We recognise the value of employee health and wellbeing through our Health and 

Wellbeing Statement of Practice

 — We have set specific diversity metrics to be achieved by 2025
 — Our flexible working policy promotes work-life balance, reduces employee stress 

 — Our Innovation team is debating and investigating ways to build more efficiently 

and improves performance

and effectively with our strategic partners

 — We regularly complete employee engagement surveys to understand areas of 

 — We are actively speaking to and involving our customers in creating new experiences

strength and opportunities for improvement

 — We have high profile, market-leading developments and assets to manage, in places 

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

people want to work

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Consistent with our review of emerging 
risks impacting the business, we had 
seen the pace of change continue to 
accelerate. While we had improved our 
internal capability in this area over the 
last year with our expanded Business 
Foresight team, we continue to experience 
ongoing structural challenges, particularly 
within the retail business. Therefore, the 
residual risk remained unchanged.

As outlined in customer above, the 
Covid-19 outbreak has been disruptive for 
a number of our customers impacting 
their ability to trade, supply chains and 
demand for their products. We believe 
there could be a structural shift in how 
our customers use space going forward – 
for example, the retail sector has seen 
greater use of online business models 
as a result of Covid-19 and these new 
business models may require less physical 
retail space. In addition, as people 
become more comfortable and familiar 
with virtual interactions, the use of 
permanent office and physical meeting 
rooms may decline. 

Employee uncertainty increased because 
we had combined the main operating 
functions of the London and Retail 
business units and had also begun the 
process of transitioning to a new CEO 
following Robert Noel’s decision to retire. 
This led to an increase in the people and 
skills risk. This is consistent with the 
elevated risk that we presented at the 
half-year. 

In response to Covid-19, the majority of 
our employees are now working from 
home. Overall this transition has been 
smooth from a technology and 
communications point of view. We have 
not seen any significant impacts on 
employee productivity, although we are 
carefully monitoring employees’ mental 
and physical wellbeing. We have also set 
up a ‘skills exchange hub’ to allow people 
with any spare capacity in the current 
environment to pick up extra work from 
teams who are currently under pressure.

Example KRIs

 — UK net retail openings and shopping centre vacancy rates (external metric)

 — Amount of people visiting our assets 

 — Percentage of lease expiries over our five-year plan 

 — Void rates across our portfolio

 — Customer credit risk profile and tenant counterparty risk

 — Customer retention

 — Like for like rental income metrics

 — Customer and space churn

Example KRIs

 — UK Gross Domestic Product (external metric) 

 — UK household spending levels (external metric) 

 — Employment intentions – Business Services (external metric)

 — Interest rates (external metric) 

 — Business confidence (external metric) 

 — Our loan-to-value ratio

 — Our Customer Relationship Management processes actively monitor our customer 

 — Our Research team prepare a quarterly report for the Executive and Property 

Committees, which measures both macroeconomic and internal risk metrics, 

 — We have a robust credit policy and process which defines what level of credit risk 

against tolerance ranges, e.g. occupancy vacancy levels

Mitigation

Mitigation

base and performance

we will accept

action, as well as monitoring online sales trends

assumptions used in our budget and forecasting process

 — The monthly management accounts review lease expiries, breaks, re-gears and 

 — We complete scenario analyses as part of our annual budgeting and five-year 

compare new lettings against estimated rental value

forecasting process. Specific scenarios we have modelled include the impact of 

 — We measure footfall and retail sales at our shopping centres to provide insight 

different Brexit outcomes and changes in legislation. These are considered in more 

into consumer trends

detail in the viability scenario assumptions

 — We regularly measure customer satisfaction across our retail and office customer base

 — Our business portfolios prepare a quarterly report reviewing the market risk for each 

of our sectors

 — We are active members of local business and community groups, as well as industry 

and professional bodies. This ensures we are actively engaged in decisions affecting 

our business, customers, partners and communities

We were already operating in a tough 

The Covid-19 outbreak is a very 

This risk reduced with greater certainty 

Covid-19 has resulted in high levels of 

retail environment, with a number of 

challenging time for many businesses 

over the political landscape in the UK 

macroeconomic and market uncertainty 

company voluntary arrangements (CVAs) 

and, in particular, some of our retail 

following the general election and some 

and volatility. As a result, we have seen a 

throughout the year, and like-for-like 

and leisure customers. We are regularly 

valuation write-downs already taken in 

greater reduction in our retail and leisure 

footfall and retail sales declining. We were 

communicating with our customers 

the retail portfolio. We were continuing to 

asset values. We see an increased risk of 

monitoring our retailers at risk of CVA and 

and are engaged in conversations about 

plan for a range of potential Brexit trade 

an economic downturn or recession which 

looking at more flexible leasing options 

how we can support them through this 

deal outcomes. The Audit Committee has 

could further impact the value of our 

in retail. The office market had remained 

difficult time. We continue to closely 

proactively reviewed and challenged our 

assets, including those in London.

resilient through 2019. We elevated this 

monitor the cash collections of rents 

Brexit risk assessments over the year to 

risk last year to reflect the deterioration 

across the whole portfolio and we have 

ensure we are well prepared and able to 

We have refreshed our own economic 

in the retail market.

minimise downside business 

consequences. 

seen a material reduction in cash 

collections in late March 2020. This 

indicates a likely increase in business 

failures and we are closely monitoring 

any customers in financial distress. 

We expect to see greater non-payment 

of rent as we move through 2020.

We have established a support fund 

to provide up to £80m of rent relief for 

customers – around £15m of this fund 

will support our F&B customers and 

the remaining £65m will be allocated 

on a case-by-case basis to small- and 

medium-sized businesses.

outlook and modelled different scenarios 

to understand and plan for the potential 

impact of Covid-19 on our business. In 

light of the extreme market uncertainty 

the Board believes that conserving 

liquidity is in the best interests of 

shareholders. Therefore, the Board took 

the decision to cancel our third interim 

dividend and is not proposing a final 

dividend. We will regularly review the 

position on future dividend payments, 

reinstating them as soon as it is 

appropriate to do so.

Opportunity

Opportunity

Enhance and maintain our position as the partner of choice for our customers by 

The strength of our balance sheet, combined with our strong rating, enables us to 

better understanding their needs. 

invest in our growing development pipeline and other opportunities as they arise.

We are assessing plans for significant mixed use developments on our suburban 

London retail sites where we see opportunities to create value.

Opportunity
Dealing with trends and changes promptly and effectively will help us create further 
value, and grow while maintaining our competitive advantage. We will be able to 
make decisions now that have a positive impact in the future.

Opportunity
Build further expertise, knowledge and capability in the business.

53

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
 
 
 
 
 
Our principal risks 
and uncertainties
continued

5. Major health, safety and security incident
Failure to identify, mitigate and/or react effectively to a major health, safety or 
security incident, leading to serious injury, illness or loss of life; criminal/civil 
proceedings; loss of stakeholder confidence; delays to building projects and access 
restrictions to our properties resulting in loss of income; inadequate response to 
regulatory changes; and reputational impact.

6.  Information security and cyber threat
Data loss or disruption to the corporate systems and building management systems 
resulting in a negative reputational, operational, regulatory (including GDPR) or 
financial impact.

7.  Climate change

and stranded assets.

Failure to properly identify and mitigate both physical and transition risks from climate 

Unable to effectively execute our strategy of buying, developing and selling assets 

change, leading to a negative impact on our reputation, disruption in our operations 

at the appropriate time in the property cycle, including inappropriate sector selection 

and weighting; inability to deliver capital expenditure programme to agreed returns; 

and/or occupiers reluctant to take new space.

8.  Investment and development strategy

Executive responsible: Martin Greenslade

Executive responsible: Martin Greenslade

Executive responsible: Caroline Hill

Executive responsible: Colette O’Shea

Example KRIs
 — Health and safety training
 — Number of reportable health and safety incidents
 — Progress of fire stopping and cladding project against agreed milestones
 — Security Service national threat level (external metric)
 — Security risk assessment results of our properties

Example KRIs
 — Speed of threat and vulnerability detection 
 — Speed of vulnerability resolution 
 — Number of data loss events 
 — Disaster recovery – system availability 
 — Building Management cyber security risk 
 — Cyber security and GDPR training

Mitigation
 — The Group Health, Safety & Security (HS&S) Committee is chaired by the CFO 
and governs the H&S management systems and processes. H&S performance 
is reported to the Board every six months

 — Our ‘One Best Way’ standards define mandatory H&S compliance policies for the 

Mitigation
 — We have a dedicated Information Security team and Data Privacy Officer who 

monitor information security and privacy risk and cyber threat

 — All of our colleagues complete mandatory cyber security and GDPR training
 — Our IT security management policy sets out our standards for security and 

business and our supply chain

 — We hold quarterly Customer Improvement Groups with our principal contractors 

and key Service Providers to drive continuous improvement across our supply chain

 — All of our colleagues must attend H&S training relevant to their role
 — All our key Service Partners are assessed against H&S KPIs
 — All suppliers engaged in construction activities must be approved by the health 

and safety team to ensure they have the appropriate skills, knowledge, attitude, 
training and experience

 — An event safety management plan is completed for all events at our assets
 — We have reviewed fire safety across our entire portfolio and completed a £7m 

penetration testing, vulnerability and patch management, data disposal and access 
control including Multi-Factor Authentication

 — We complete a quarterly assessment that key IT controls are operating effectively
 — All third-party IT providers must complete an information security vendor assessment 

which is reviewed and approved by the cyber security officer

 — We work closely with our IT service partners to manage risk and improve technical 

the low-carbon economy, using our Sustainability Brief for developments and 

 — We have robust succession plans in place for senior and critical development and 

standards

project management roles

 — Our development brief clearly defines the required technical IT standards for all 

 — We undergo assurance for data and disclosures across our sustainability programme, 

 — We have robust and established governance and approval processes, including the 

building systems

 — Our move to the ‘Cloud’ has improved the resilience of our disaster recovery and 

enhancing the integrity, quality and usefulness of the information we provide

Investment Committee

programme of proactive fire safety improvements during the year

business continuity plans

Example KRIs

 — Energy intensity and carbon emissions 

 — Recycling waste 

 — Renewable electricity

 — Embodied carbon for new developments 

 — Portfolio natural disaster risk

 — Headroom versus development capital expenditure 

 — Speculative development, pre-development and trading property risk exposure

Example KRIs

 — Development pipeline 

 — Portfolio liquidity 

 — Counterparty credit risk 

 — Group hedging

Mitigation

 — Through our Responsible Property Investment Policy and sustainability due diligence 

 — Our Investment Appraisal Guidelines define the key investment criteria (including 

process, we assess risks and opportunities in potential acquisitions 

hurdle rates and alignment to strategic objectives), the risk assessment process, 

 — We are committed to become net zero carbon by 2030, leading the transition to a 

key stakeholders and the delegations of authority to approve investment decisions

 — We’ve increased the ambition of science-based target, reducing our emissions in line 

developments and create employment and education opportunities through our 

 — We ensure strong community involvement in the design process for our 

construction and operations activities

 — To support our strategy, we’ve created our Green Bond Framework, enabling future 

 — We are actively considering other sector opportunities and running trials as 

appropriate to test our propositions and market demand and requirements

 — Our developments are designed to be resilient to climate change and are ready for 

 — Our highly experienced development team and partners have a track record of success

Mitigation

low-carbon economy

with a 1.5°C scenario

green bond issuance

associated processes

 — We have an effective vulnerability management system, including an annual rolling 

penetration testing programme across our IT estate.

 — All our properties have business continuity and crisis management plans in place, 

which are tested at least annually

 — Our fire risk framework categorises and assesses all of our properties based on: 
occupancy and use, fire safety systems, management systems, adequacy of 
means of escape and materiality. This drives the ongoing actions as part of our 
estate management

 — The H&S team completes regular property healthchecks at our assets to audit 

compliance with our policies, procedures and legislation

 — All our properties have completed security risk assessments, which drives the 

physical security measures in place at that property. Our properties have dedicated 
security teams, which are supported by CCTV and other physical security measures 

 — Our menu of tactical security options and Group building response levels now give 
us the ability to react to a local or national criminal threat in a proportionate and 
reasonable way

 — Our Group insurance programme protects against losses of rent and service charge 

resulting from terrorism

 — All accidents and incidents are reported and recorded in our H&S system with 

analysis performed on trends and root causes of the incidents

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

As outlined in our half-year announcement, 
we evaluated our fire management 
strategies across our entire property 
portfolio and identified some fire safety 
improvements. We have now implemented 
these improvements, although the 
regulatory environment continues to 
evolve and tighten requirements. Physical 
security risk has decreased with the 
threat level being changed from severe 
to substantial. Overall the risk remained 
the same as last year. 

We have worked closely with our 
customers to safely and securely close 
all non-essential retail premises. As the 
government eases lockdown restrictions, 
and occupancy and footfall levels at our 
assets increase, we remain aware that 
there is an increased risk of a health and 
safety incident related to Covid-19. 

Our efforts are now focused on ensuring 
we are well-prepared for a gradual and 
safe return to our properties as 
restrictions are eased. 

The level of this risk had not changed, 
reflecting that, while companies continue 
to be subject to an increasing number of 
attempted cyber attacks, we have 
continued to develop and invest in the 
maturity of our mitigation controls.

This risk has slightly increased following 
an increase in coronavirus-related 
phishing and fraud attempts. 

to public data demonstrating how global 

level of this risk. 

emissions continue to grow, increasing 

climate-related risks. The residual risk 

is the same as we have intensified our 

mitigations and launched our ambition 

to be a net zero carbon business by 2030.

We elevated the risk last year in response 

Covid-19 has not impacted the residual 

We have a large development pipeline 

This risk has increased due to the impact 

and planned to have 1.4 million sq ft 

of programme delay on our development 

of development on site by April 2020, 

pipeline and increased uncertainty around 

increasing our development exposure 

the future economic environment we will 

and therefore our risk in this area. 

deliver our developments into. 

We have re-profiled our cash flows and 

commitments for the whole development 

pipeline, and have completed analysis 

on the pipeline based on potential future 

scenarios against the baseline budget.

Opportunity
We are testing a prototype of a new construction approach at Sumner Street. 
In this, we aim to manufacture and assemble off site as much as possible, which 
reduces the health and safety risk. 

We are working with our peers on fire safety, to help advance industry standards. 

Opportunity
We continue to work with our service partners and strategic suppliers to examine our 
industry’s standards, in particular for building systems. We consider new technologies 
so we can take advantage of the latest innovations and opportunities and enhance 
our reputation as a trusted and responsible partner.

Opportunity

Opportunity

Lead our business and the property sector towards a low-carbon economy, 

As mentioned above, the strength of our balance sheet, combined with our 

creating long-term value for our shareholders and wider stakeholder groups.

strong rating, enables us to invest in our growing development pipeline and 

other opportunities as they arise.

54

Landsec Annual Report 2020 
 
 
 
 
 
 
 
5. Major health, safety and security incident

6.  Information security and cyber threat

Failure to identify, mitigate and/or react effectively to a major health, safety or 

Data loss or disruption to the corporate systems and building management systems 

security incident, leading to serious injury, illness or loss of life; criminal/civil 

resulting in a negative reputational, operational, regulatory (including GDPR) or 

proceedings; loss of stakeholder confidence; delays to building projects and access 

financial impact.

restrictions to our properties resulting in loss of income; inadequate response to 

7.  Climate change
Failure to properly identify and mitigate both physical and transition risks from climate 
change, leading to a negative impact on our reputation, disruption in our operations 
and stranded assets.

8.  Investment and development strategy
Unable to effectively execute our strategy of buying, developing and selling assets 
at the appropriate time in the property cycle, including inappropriate sector selection 
and weighting; inability to deliver capital expenditure programme to agreed returns; 
and/or occupiers reluctant to take new space.

regulatory changes; and reputational impact.

Executive responsible: Martin Greenslade

Executive responsible: Martin Greenslade

Executive responsible: Caroline Hill

Executive responsible: Colette O’Shea

Example KRIs

 — Health and safety training

 — Number of reportable health and safety incidents

 — Progress of fire stopping and cladding project against agreed milestones

 — Security Service national threat level (external metric)

 — Security risk assessment results of our properties

Example KRIs

 — Speed of threat and vulnerability detection 

 — Speed of vulnerability resolution 

 — Number of data loss events 

 — Disaster recovery – system availability 

 — Building Management cyber security risk 

 — Cyber security and GDPR training

Example KRIs
 — Energy intensity and carbon emissions 
 — Recycling waste 
 — Renewable electricity
 — Embodied carbon for new developments 
 — Portfolio natural disaster risk

Mitigation

Mitigation

 — The Group Health, Safety & Security (HS&S) Committee is chaired by the CFO 

 — We have a dedicated Information Security team and Data Privacy Officer who 

and governs the H&S management systems and processes. H&S performance 

monitor information security and privacy risk and cyber threat

is reported to the Board every six months

 — All of our colleagues complete mandatory cyber security and GDPR training

Mitigation
 — Through our Responsible Property Investment Policy and sustainability due diligence 

process, we assess risks and opportunities in potential acquisitions 

 — We are committed to become net zero carbon by 2030, leading the transition to a 

 — Our ‘One Best Way’ standards define mandatory H&S compliance policies for the 

 — Our IT security management policy sets out our standards for security and 

low-carbon economy

business and our supply chain

penetration testing, vulnerability and patch management, data disposal and access 

 — We’ve increased the ambition of science-based target, reducing our emissions in line 

 — We hold quarterly Customer Improvement Groups with our principal contractors 

control including Multi-Factor Authentication

with a 1.5°C scenario

and key Service Providers to drive continuous improvement across our supply chain

 — We complete a quarterly assessment that key IT controls are operating effectively

 — To support our strategy, we’ve created our Green Bond Framework, enabling future 

 — All of our colleagues must attend H&S training relevant to their role

 — All third-party IT providers must complete an information security vendor assessment 

green bond issuance

 — All our key Service Partners are assessed against H&S KPIs

which is reviewed and approved by the cyber security officer

 — All suppliers engaged in construction activities must be approved by the health 

 — We work closely with our IT service partners to manage risk and improve technical 

and safety team to ensure they have the appropriate skills, knowledge, attitude, 

standards

 — Our developments are designed to be resilient to climate change and are ready for 

the low-carbon economy, using our Sustainability Brief for developments and 
associated processes

Example KRIs
 — Development pipeline 
 — Portfolio liquidity 
 — Headroom versus development capital expenditure 
 — Speculative development, pre-development and trading property risk exposure
 — Counterparty credit risk 
 — Group hedging

Mitigation
 — Our Investment Appraisal Guidelines define the key investment criteria (including 
hurdle rates and alignment to strategic objectives), the risk assessment process, 
key stakeholders and the delegations of authority to approve investment decisions

 — We ensure strong community involvement in the design process for our 

developments and create employment and education opportunities through our 
construction and operations activities

 — We are actively considering other sector opportunities and running trials as 
appropriate to test our propositions and market demand and requirements

 — Our highly experienced development team and partners have a track record of success
 — We have robust succession plans in place for senior and critical development and 

project management roles

training and experience

 — Our development brief clearly defines the required technical IT standards for all 

 — We undergo assurance for data and disclosures across our sustainability programme, 

 — We have robust and established governance and approval processes, including the 

enhancing the integrity, quality and usefulness of the information we provide

Investment Committee

 — An event safety management plan is completed for all events at our assets

building systems

 — We have reviewed fire safety across our entire portfolio and completed a £7m 

 — Our move to the ‘Cloud’ has improved the resilience of our disaster recovery and 

programme of proactive fire safety improvements during the year

business continuity plans

 — Our fire risk framework categorises and assesses all of our properties based on: 

 — We have an effective vulnerability management system, including an annual rolling 

occupancy and use, fire safety systems, management systems, adequacy of 

penetration testing programme across our IT estate.

means of escape and materiality. This drives the ongoing actions as part of our 

 — All our properties have business continuity and crisis management plans in place, 

estate management

which are tested at least annually

 — The H&S team completes regular property healthchecks at our assets to audit 

compliance with our policies, procedures and legislation

 — All our properties have completed security risk assessments, which drives the 

physical security measures in place at that property. Our properties have dedicated 

security teams, which are supported by CCTV and other physical security measures. 

 — Our menu of tactical security options and Group building response levels now give 

us the ability to react to a local or national criminal threat in a proportionate and 

 — Our Group insurance programme protects against losses of rent and service charge 

reasonable way

resulting from terrorism

 — All accidents and incidents are reported and recorded in our H&S system with 

analysis performed on trends and root causes of the incidents

regulatory environment continues to 

there is an increased risk of a health and 

evolve and tighten requirements. Physical 

safety incident related to Covid-19. 

security risk has decreased with the 

threat level being changed from severe 

Our efforts are now focused on ensuring 

to substantial. Overall the risk remained 

we are well-prepared for a gradual and 

safe return to our properties as 

restrictions are eased. 

the same as last year. 

Opportunity

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Change in year prior  

to Covid-19

Covid-19 impact:  

change since Dec-19

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

Change in year prior  
to Covid-19

Covid-19 impact:  
change since Dec-19

As outlined in our half-year announcement, 

We have worked closely with our 

The level of this risk had not changed, 

This risk has slightly increased following 

we evaluated our fire management 

strategies across our entire property 

customers to safely and securely close 

reflecting that, while companies continue 

an increase in coronavirus-related 

all non-essential retail premises. As the 

to be subject to an increasing number of 

phishing and fraud attempts. 

portfolio and identified some fire safety 

government eases lockdown restrictions, 

attempted cyber attacks, we have 

improvements. We have now implemented 

and occupancy and footfall levels at our 

continued to develop and invest in the 

these improvements, although the 

assets increase, we remain aware that 

maturity of our mitigation controls.

We elevated the risk last year in response 
to public data demonstrating how global 
emissions continue to grow, increasing 
climate-related risks. The residual risk 
is the same as we have intensified our 
mitigations and launched our ambition 
to be a net zero carbon business by 2030.

Covid-19 has not impacted the residual 
level of this risk. 

We have a large development pipeline 
and planned to have 1.4 million sq ft 
of development on site by April 2020, 
increasing our development exposure 
and therefore our risk in this area. 

This risk has increased due to the impact 
of programme delay on our development 
pipeline and increased uncertainty around 
the future economic environment we will 
deliver our developments into. 

We have re-profiled our cash flows and 
commitments for the whole development 
pipeline, and have completed analysis 
on the pipeline based on potential future 
scenarios against the baseline budget.

We are testing a prototype of a new construction approach at Sumner Street. 

We continue to work with our service partners and strategic suppliers to examine our 

In this, we aim to manufacture and assemble off site as much as possible, which 

industry’s standards, in particular for building systems. We consider new technologies 

reduces the health and safety risk. 

We are working with our peers on fire safety, to help advance industry standards. 

so we can take advantage of the latest innovations and opportunities and enhance 

our reputation as a trusted and responsible partner.

Opportunity

Opportunity
Lead our business and the property sector towards a low-carbon economy, 
creating long-term value for our shareholders and wider stakeholder groups.

Opportunity
As mentioned above, the strength of our balance sheet, combined with our 
strong rating, enables us to invest in our growing development pipeline and 
other opportunities as they arise.

55

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
 
 
 
Our principal risks 
and uncertainties
continued

Climate-related risks 
and opportunities
We are committed to implementing the 
recommendations of the Task Force on Climate-
Related Financial Disclosures (TCFD), providing 
investors and other stakeholders with decision-
useful information on climate-related risks and 
opportunities that are relevant to our business.

In this Annual Report, we provide a summary 
of our TCFD disclosure. Full disclosure of 
climate change scenarios and how they may 
affect our business are included in our 2020 
Sustainability Performance and Data Report 
at landsec.com/sustainability. For further 
disclosures you can access our CDP response 
at www.cdp.net/en.

Governance
Our Chief Executive has overall responsibility 
for climate-related risks and opportunities. 
The Board is updated on our sustainability 
performance at least once a year, including 
discussion of climate-related issues. In addition, 
the Audit Committee supports the Board in 
the management of risk, which includes 
climate-related risks.

Ongoing oversight of climate-related issues is 
carried out by our Sustainability Committee, 
chaired by the Chief Executive and attended by 
our Group Corporate Affairs & Sustainability 
Director, Group HR Director and senior 
representation from portfolio management 
and development teams. The Committee meets 
quarterly and is the senior forum for developing 
and implementing sustainability strategy and 
commitments, assessing and managing 
climate-related risks, and reviewing performance.

Strategy
As a UK real estate company, our business is 
exposed to both physical and transitional risks 
and opportunities from climate change. We’re 
committed to assessing and mitigating physical 
and financial climate change adaptation risks 
that are material across our portfolio.

We assess the impact of climate-related risks 
through quantitative and qualitative scenario 
analysis, considering short- to medium-term 
until 2030, and long-term beyond 2030 until 
2100. Our analysis focuses on two distinct 
scenarios, a best-case scenario where global 
average temperature increases by less than 
two degrees, and a worst-case scenario, where 
temperatures increase by up to four degrees.

The nature and level of climate-related risk 
is dependent on government, business and 
society’s response in the short and long term. 
In the event of a strong response to climate 
change in the short term up to 2030, our 
business will be affected in positive and 

56

Our analysis gives us confidence in the resilience 
of our strategy, as we’re supporting the transition 
to a low-carbon world whilst managing the 
impact of climate-related risks to our portfolio.

Risk management
Our risk management and control framework 
enables us to effectively identify, assess and 
manage climate-related risks. We recognise 
the importance of identifying and monitoring 
climate-related risks, which feature prominently 
on our principal risk register.

Ownership and management of all risks 
is assigned to members of the Executive 
Committee, who are responsible for ensuring 
the operating effectiveness of the internal 
control systems and for implementing key risk 
mitigation plans. The Executive Committee 
is supported by risk champions across the 
business, who are tasked with maintaining 
awareness of key risks and control measures. 

Responsibility for climate-related risk is assigned 
to the Group Corporate Affairs & Sustainability 
Director. Our climate-change principal risk 
includes both transition and physical climate risk 
and is monitored on a quarterly basis using a 
series of key risk indicators. Both the Executive 
Director and Risk Champion responsible for 
climate-related risk ensure integration with 
the overall risk management process. Where 
climate-related risks correspond to other risks 
these are discussed between the network of 
risk champions. 

Our risk management process to address 
climate change is discussed further under 
principal risks and uncertainties on page 55.

negative ways by the transition period. With a 
limited response to climate change, our business 
will be affected in the long term past 2030 by 
physical effects such as extreme weather and 
higher temperatures.

Our strategy to address climate-related risks 
and opportunities spans all areas of our 
business including investment, development, 
operation and divestment. Through our 
Responsible Property Investment Policy, we 
assess climate risks when we buy an asset. In 
our development pipeline, we’re designing and 
constructing high-quality buildings and spaces 
capable of achieving operational resilience over 
their lifetime, considering how the UK’s climate 
will change in the coming decades. We’re also 
transitioning towards all-electric solutions, 
scaling back fossil fuel-dependent boilers in 
favour of electric heating and cooling.

We continue evolving our strategy to address 
climate-related risks and opportunities. As part 
of our approach to manage transition risks, in 
November 2019, we announced our commitment 
to becoming a net zero carbon business by 2030 
and we increased the ambition level of our 
science-based target, aligning it with a 1.5°C 
scenario. Our science-based carbon reduction 
target is a key part of our net zero carbon 
strategy. In addition to reducing our operational 
emissions, by improving the energy efficiency in 
our assets, we’re looking to increase investments 
in renewables, such as corporate power purchase 
agreements (PPAs), managing the future risk of 
higher energy costs. We’re also implementing 
an internal shadow carbon price, anticipating 
a potential carbon price in the future, to inform 
our decision-making process. Furthermore, 
we’re reducing carbon emissions across our 
construction activities by setting embodied 
carbon intensity and reduction targets for each 
of our developments. Finally, we’ll offset any 
remaining carbon emissions through carefully 
selected projects which actively take carbon out 
of the atmosphere. Further details on our net 
zero strategy are discussed on pages 38-39.

Key metrics and targets

Climate-related financial metrics

Value of BREEAM certified assets

Percentage of total portfolio

Rental income derived from BREEAM certified assets

Percentage of rental income

Operational expenditure in low-carbon equipment and products

Savings from investments in low-carbon equipment and products

Capital expenditure in low-carbon equipment and products

Avoided energy consumption costs measured against 2013/14 baseline

Insured value of assets exposed to a 10-20% risk of inland, coastal 
and flash flooding in a ten-year period

Percentage value of portfolio exposed to a 10-20% risk of inland, 
coastal and flash flooding in a ten-year period

2019/20
£m

7,510

2018/19
£m

8,283

59%

380

56%

1.5

1.6

1.5

5

264

60%

387

57%

1.5

1.9

2.4

4

264

Table 28

Change
£m

(773)

–1%

(7)

–1%

–

(0.3)

(0.9)

1

–

1.1%

1.4%

–0.3%

Landsec Annual Report 2020Going concern  
and viability

Going concern
The Directors confirm they have a reasonable 
expectation that the Company has adequate 
resources to continue in operational existence for 
at least 12 months from the date of signing these 
financial statements. This confirmation is made 
after having reviewed assumptions about future 
trading performance, valuation projections, 
capital expenditure, asset sales and debt 
requirements contained within the Group’s 
current five-year plan. The Directors also 
considered potential risks and uncertainties in 
the business, credit, market and liquidity risks, 
including the availability and repayment profile 
of bank facilities, as well as forecast covenant 
compliance. Further stress testing has been 
carried out to ensure the Group has sufficient 
cash resources to continue in operation for at 
least the next 12 months following the recent 
deterioration in cash collections as a result of 
Covid-19. This stress testing included extreme 
downside scenarios with materially reduced 
levels of cash receipts over this period. Based 
on the above, together with available market 
information and the Directors’ knowledge and 
experience of the Group’s property portfolio 
and markets, the Directors continue to adopt the 
going concern basis in preparing the accounts 
for the year ended 31 March 2020. See note 1 
of the financial statements for further details.

Viability statement
The viability assessment period
The Directors have assessed the viability of the 
Group over a five-year period to March 2025, 
taking account of the Group’s current financial 
position and the potential impact of our 
principal risks.

The Directors have determined five years to 
be the most appropriate period for the viability 
assessment as it fits well with the Group’s 
development and leasing cycles and is broadly 
aligned to the maturity of the Group’s floating 
rate debt facilities.

Process
Our financial planning process comprises a 
budget for the next financial year, together 
with a projection for the following four financial 
years. Generally, achievement of the one-year 
budget has a greater level of certainty and is 
used to set near-term targets across the Group. 
Achievement of the five-year projection is less 
certain than the budget, but provides a 
longer-term outlook against which strategic 
decisions can be made.

The financial planning process considers the 
Group’s profitability, capital values, gearing, 
cash flows and other key financial metrics over 
the projection period. These metrics are subject 
to sensitivity analysis, in which a number of the 
main underlying assumptions are flexed and 
tested to consider alternative macro-economic 
environments. Additionally, the Group also 
considers the impact of potential structural 
changes to the business in light of varying 
economic conditions, such as significant 
additional sales and acquisitions or refinancing. 
These assumptions are then adapted further 
to assess the impact of considerably worse 
macro-economic conditions than are currently 
expected, which forms the basis of the Group’s 
‘viability scenario’. 

Given the significant impact of Covid-19 on 
the macro-economic conditions in which the 
Group is operating, additional stress-testing 
has been carried out on the Group’s ability 
to continue in operation under extremely 
unfavourable operating conditions, including a 
scenario in which we are unable to collect any 
rent for an extended period of time. While the 
assumptions we have applied in these scenarios 
are possible, they do not represent our view of 
the likely outturn. However, the results of these 
tests help to inform the Directors’ assessment 
of the viability of the Group.

Impact on key metrics
We have assessed the impact of these 
assumptions on the Group’s key financial metrics 
over the assessment period, including profitability, 
net debt, loan-to-value ratios and available 
financial headroom.

Key metrics

Loan-to-value ratio

Table 29

Viability 
scenario 
31 March  

2025

41.3%

31 March 
2020

30.7%

Adjusted net debt

£3,926m

£4,840m

EPRA net assets

£8,751m

£6,636m

Available financial 
headroom

£1,163m £(2,983)m

The viability scenario represents a significant 
contraction in the size of the business over the 
five-year period considered, with the LTV at 42.7% 
at its highest point in the assessment period.

The Group would be required to renew, or 
exercise extension options, for a minimum of 
£3.0bn of its debt facilities by the end of the 
period considered. The Directors expect this to 
be possible considering the Group’s expected 
loan-to-value ratio and the flexibility of the 
financing structure in place.

Confirmation of viability
Based on this assessment the Directors have 
a reasonable expectation that the Group 
will continue in operation and meet its liabilities 
as they fall due over the period to March 2025.

Key risks
The table below sets out those of the Group’s 
principal risks (see pages 51-56 for full details 
of the Group’s principal risks) that could impact 
its ability to remain in operation and meet 
its liabilities as they fall due and how we have 
taken these into consideration when making 
our assessment of the Group’s viability.

Customers
Structural changes in customer and consumer 
expectations leading to a change in demand for 
space and the consequent impact on income.

Link to strategic objectives

Viability scenario assumption

 — Cash collections deteriorate significantly over 
the two years ending March 2022 reflecting 
the anticipated impact of Covid-19

 — Downward pressure on rental values in the 
Retail and Specialist segments across the 
forecast period.

Market cyclicality
Impact of Covid-19 and the outcome of Brexit 
negotiations.

Link to strategic objectives

Viability scenario assumption

 — Severe decline in economic activity and 

weakening occupier demand in the initial 
years of the period considered as a result 
of Covid-19, with some recovery towards 
the end of the period considered 

 — Decline in capital values and outward yield 
movements through to March 2023 before 
partial recovery through to March 2025 
driven by our Office assets 

 — Declines in capital values through to March 

2025 for Retail and Specialist assets.

Investment and development 
strategy
Programme delays caused by Covid-19 and the 
impact of the outcome of Brexit. Inability to 
deliver our development pipeline and re-stock 
the portfolio.

Link to strategic objectives

Viability scenario assumption

 — Delays caused by Covid-19 reflected in cash 

flow assumptions

 — No uncommitted debt refinancing takes 
place, and no new debt or bank facilities 
are raised or extended

 — Any uncommitted forecast acquisitions, 

disposals and developments do not take place.

57

Landsec Annual Report 2020Strategic Report 
 
 
 
 
 
Non-financial 
information statement

This section of the Strategic Report constitutes Landsec’s Non-financial information statement and is produced to comply with sections 414CA 
and 414CB of the Companies Act 2006. 

Reporting requirement

Policies and standards which govern our approach

Information necessary to understand our business and 
its impact, policy due diligence and outcomes

Sustainability policy1
Environment and Energy policy1
Responsible Property Investment policy1
Sustainability Brief for developments1
Prohibited Materials List1
Biodiversity Brief1

Health, Safety and Security policy1
Health and Wellbeing policy1
Mental Health First Aider policy1
Employee Code of Conduct1
GDPR data protection policy
Whistleblowing procedure

Human Rights policy1
Slavery and Human Trafficking statement1
Equal Opportunities policy1

Stakeholder Engagement policy1
Sustainability Charter for suppliers1

Anti-bribery Gifts and Hospitality policy1
Anti-money Laundering policy1
Conflicts of Interest and Anti-competitive 
Behaviours policy1
Group Procurement policy1
Tax Strategy and Governance1

Environmental matters

Employees

Respect for human rights

Social matters

Anti-corruption and anti-bribery

Description of principal risks and impact 
of business activity 

Description of the business model

Non-financial key performance indicators

   Understanding the needs of our 
stakeholders – our communities, page 17
   Our net zero carbon strategy,  
pages 38-39
   Physical review,  
pages 38-41
   Our principal risks and uncertainties,  
pages 51-56

   Understanding the needs of our 
stakeholders – our people, page 17
   People, culture and diversity,  
pages 42-47
   Our principal risks and uncertainties,  
pages 51-56

   Understanding the needs of our 
stakeholders – our partners, page 17
   People, culture and diversity,  
pages 42-47

   Understanding the needs of our 
stakeholders – our customers, page 17
   Understanding the needs of our 
stakeholders – our communities, page 17
   Social review,  
pages 42-47

   Understanding the needs of our 
stakeholders – our customers, page 17
   Understanding the needs of our 
stakeholders – our people, page 17

   Managing risk,  
pages 48-50
   Risk management framework,  
page 49
   Our principal risks and uncertainties,  
pages 51-56

   Our business model,  
pages 18-19

   Key performance indicators,  
pages 22-23
   Focus for 2020/21  
page 25

1.  These policies and statements are published on our corporate website: landsec.com

This Strategic Report was approved by the Board of Directors on 11 May 2020 and signed on its behalf by:

Mark Allan
Chief Executive

58

Landsec Annual Report 2020Introduction from the Chairman

60 
61  Roles and responsibilities
62  Board of Directors
67  Board activity
68  Our culture
70  The Board and our stakeholders
72  Our investors
73  Report of the Nomination 

Committee
Introduction from the Chairman of 
the Audit Committee

78  Report of the Audit Committee
84  Directors’ Remuneration Report –  
Chairman’s Annual Statement

86  Remuneration at a glance
88  Annual Report on Remuneration
99  Summary of Directors’ Remuneration 

Policy

104  Directors’ Report 

76 

e Contents
c
n
a
n
r
e
v
o
G

Highlights

73  Report of the Nomination 

76  Report of the 

84  Directors’ Remuneration 

Committee

Audit Committee

Report 

G
o
v
e
r
n
a
n
c
e

59

Landsec Annual Report 2020 
 
Introduction from 
the Chairman

This year, we carried out an internal evaluation 
of our performance as a Board, and this section 
describes the process we followed and the 
resulting actions and priorities we have taken 
from this. 

The most important decision made by the 
Board in 2019 was the appointment of Mark 
Allan to replace Robert Noel as our CEO. 
Mark’s appointment followed a comprehensive 
process led by the Nomination Committee and 
we set this out in more detail on page 75. 

Finally, it seems appropriate to comment on our 
governance in the context of the Covid-19 crisis. 
It is clear that in many situations the balance 
between corporates and stakeholders has 
shifted as a result of the stresses placed on 
the economy. Society is increasingly looking 
to large companies to help work through the 
crisis. Against such a backdrop it is particularly 
important that we listen to our stakeholders 
and work closely with them. Our clear governance 
framework has helped us to make decisions in 
a rapidly changing environment, and play our 
part responsibly.

Cressida Hogg
Chairman

Dear shareholder
Welcome to the governance 
section of this year’s Annual 
Report. The purpose of this 
section is to provide you with 
an overview of the way in 
which the Board has operated 
over the last year, and to give 
you comfort that, as I have 
outlined in my letter to 
shareholders (on page 10), 
we aim to make good 
governance an integral part 
of all that we do. 

This year we have presented this section in 
a different way to try to make it more logical 
in its layout and more understandable to the 
reader, as well as meeting the requirements 
of the 2018 UK Corporate Governance Code. 

As in previous years, we begin our governance 
section with detail on our leadership and 
decision-making structure, together with 
information on our Board members and the 
skills and experience each bring to our meetings. 
This year, we also give more colour on how we 
have engaged with our stakeholders, including 
our investors and employees, to better 
understand their perspectives. 

For the first time, we have included a specific 
section that gives an insight into our corporate 
culture, and how this culture is integral to all 
that we do. It underpins the way that we 
behave as an organisation and is a core part 
of our approach to governance. We have also 
set out some measures against which we will 
evaluate and monitor our culture going forward. 

Cressida Hogg
Chairman

Overview
 — Managing the CEO transition 
as Robert Noel resigned as  
Chief Executive on 11 July 2019  
and stepped down from the 
Board on 31 March 2020

 — Mark Allan joined as  

Chief Executive on 14 April 2020

 — Chris Bartram retired  

as Non-executive Director  
on 31 March 2020

60

Landsec Annual Report 2020

Roles and 
responsibilities

Audit Committee
 — Responsible for oversight of the 
Group’s financial and narrative 
reporting processes

 — Responsible for integrity of 

financial statements

 — Supports the Board in risk 

management

Remuneration Committee
 — Recommends to the Board the 
executive remuneration policy

 — Determines remuneration packages  
of Executive Directors and Executive 
Committee members

Nomination Committee
 — Reviews structure, size and 

composition of the Board and its 
Committees

 — Oversees succession planning of 

Directors and Executive Committee

 — Oversight of remuneration practices 

 — Leads Board appointment processes

for all employees

 — Recommends appointments to 

the Board

 — Monitors corporate governance

CEO
 — Leads the Group

 — Articulates vision, values and purpose

 — Develops and implements strategy

 — Responsible for overall performance 

of the business

 — Manages executive leadership team

Executive Committee
 — Composed of the Executive 

Directors, together with the Group 
HR Director and the Group General 
Counsel and Company Secretary

 — Advisory Committee to support the 
Chief Executive on the management 
of the operational and financial 
performance of the Group 

 — Remit includes operating plans, 

budgets, policies and procedures, risk 
and reputation management, brand, 
organisational development and 
employee remuneration

Management Committees
 — Investment Committee

 — Property Committee

 — Sustainability Committee

 — Health, Safety & Security Committee 

How we make decisions
Decisions that can only be made by the Board, 
together with the terms of reference for our 
Committees, can be found on our website 
landsec.com/governance. 

Decision making on investments, commercial 
agreements, including the acquisition, disposal 
and development of assets, is delegated 
according to value. 

Board 

over £150m

Investment Committee

£20m-£150m

Chief Executive

£10m-£20m

Property Committee 

up to £10m

All other decisions are the responsibility of the CEO with a clear Delegation of Authorities 
framework which sets out levels of authority for decision making throughout the business.

61

GovernanceLandsec Annual Report 2020Board of Directors —Responsible for the long-term success of the Group —Provides leadership and direction to the Group on its culture, values and ethics —Sets strategy and oversees its implementation —Agrees risk appetite and is responsible for risk oversight —Responsible for corporate governance —Responsible for the overall financial performance of the Group —Appoints core executive management positions 
Board of 
Directors

Key to symbols

A   Audit Committee

N   Nomination Committee

R   Remuneration Committee

*  Independent as per the UK Corporate Governance Code. 

Cressida Hogg was considered independent upon 
appointment as Chairman.

†   Two additional Board meetings were held during the 
year relating to CEO succession. Stacey Rauch and 
Christophe Evain were each unable to attend one of 
these meetings due to pre-existing commitments.

Chairman of the Board

Senior Independent Director

Non-executive Directors

N

R

N

R

A

Cressida Hogg
Chairman

Edward Bonham Carter
Non-executive Director*

Role: Leads the Board, responsible for governance, 
major shareholder and other stakeholder engagement.

Role: A sounding board for the Chairman and a trusted 
intermediary for other Directors and shareholders.

Years on the Board: 6
Chairman since 12 July 2018

Years on the Board: 6
Senior Independent Director since July 2016

Skills and experience 
Cressida has spent over 20 years in the investment 
industry and has experience of building and developing 
businesses both in the UK and globally. She has extensive 
Board experience, including most recently on the Boards 
of Anglian Water Group and Associated British Ports. 
Cressida was Global Head of Infrastructure at the $350bn 
Canada Pension Fund Investment Board, managing 
a portfolio of investments worth c.£16bn. Prior to that, 
as Managing Partner she was responsible for managing 
3i Infrastructure plc, a FTSE 250 investment company, 
having co-founded the infrastructure business at 3i 
in 2005. She was previously a member of the advisory 
board for Infrastructure UK, the HM Treasury unit 
working on the UK’s long-term infrastructure priorities.

Other current appointments
Non-executive Director, London Stock Exchange Group plc. 
Non-executive Director, Troy Asset Management. 

Board attendance
Attended 100% of scheduled meetings.

Skills and experience 
Edward has significant experience of general management 
as a former CEO of a private equity backed and a large 
listed company. Having been a fund manager for many 
years, he has a comprehensive understanding of stock 
markets and investor expectations which is beneficial 
to the Company when it considers its engagement with 
investors. Edward became Vice Chairman of Jupiter 
Fund Management plc in March 2014, having been Chief 
Executive Officer of the company since June 2007 where 
he oversaw the firm’s listing on the London Stock Exchange 
in 2010. Edward became chairman of the Remuneration 
Committee in January 2019. 

Other current appointments
Vice Chairman, Jupiter Fund Management plc. 
Senior Independent Director, ITV plc. Board member, 
The Investor Forum CIC. Trustee, Esmée Fairbairn 
Foundation. Director, Netwealth Investments Ltd. 
Member, Strategic Advisory Board Livingbridge LLP. 

Board attendance
Attended 100% of scheduled meetings.

Nicholas Cadbury
Non-executive Director*

Years on the Board: 3

Skills and experience 
Nicholas brings wide-ranging and international financial 
and general management experience to the Group 
gained from working in consumer-facing businesses, 
particularly in the retail, leisure and hospitality sectors. 
He also has extensive commercial and operational 
knowledge and skills in relation to strategy and IT 
development. This broader commercial perspective adds 
breadth of discussion in Board discussions and enables 
Nicholas to provide effective challenge as Chairman of 
the Audit Committee. Nicholas is Group Finance Director 
of Whitbread PLC, a position he has held since November 
2012. Before that, he was Chief Financial Officer of 
Premier Farnell PLC. Nicholas originally qualified as an 
accountant with Price Waterhouse. Nicholas became 
Chairman of the Audit Committee in September 2017. 

Other current appointments
Group Finance Director, Whitbread PLC. 

Board attendance
Attended 100% of scheduled meetings.

Madeleine Cosgrave 

Non-executive Director* 

Years on the Board: 1

Skills and experience 

Christophe Evain 

Non-executive Director*

Years on the Board: 1

Skills and experience 

Stacey Rauch

Non-executive Director*

Years on the Board: 8

Skills and experience 

Madeleine has deep knowledge and perspective in 

Christophe has extensive investment experience in 

Stacey brings deep analytical thought to the Board, with 

relation to investment decisions, property management 

private equity, debt and other alternative asset classes. 

considerable expertise of retail trends and insights gained 

and market dynamics from her extensive experience 

As the former CEO of a UK listed company, he also has 

at a leading international management consultancy. 

in the property industry. She is a fellow of the Royal 

management and leadership strengths, having 

Institution of Chartered Surveyors and former chair of 

successfully led the transformation of Intermediate 

She has significant board level experience gained through 

non-executive positions held in retail and other industries 

the INREV Investor Platform and has sat on a number  

Capital Group PLC (ICG) from a principal investment 

which is of particular relevance and benefit to the 

of GIC Real Estate boards across Europe. Madeleine 

business into a diversified alternative asset management 

Company at a time of challenge in the UK retail sector. 

is currently Managing Director and Regional Head of 

group with €34bn assets under management. Christophe’s 

Stacey is a Director (Senior Partner) Emeritus of McKinsey 

Europe at GIC Real Estate, a position she has held since 

broad experience, both as a business leader and an 

& Company where she served clients in the US and 

2016. She is responsible for the real estate investment 

investor, is a valuable asset to the Board. Having started 

internationally for 24 years. Whilst there, she co-founded 

strategy and portfolio, leads the real estate business in 

his career in banking, holding various positions at NatWest 

the New Jersey office and was the first woman to be 

Europe and is a member of the GIC Real Estate global 

and Banque de Gestion Privée, he joined ICG in 1994 as 

appointed as an industry practice leader. Stacey retired 

investment committee. Prior to GIC Madeleine held 

an Investment professional, became CEO in 2010 and 

from McKinsey & Company in 2010 and has since then 

various positions with JLL in London and Sydney. 

stepped down from that position in 2017. During this time 

pursued a portfolio career. In 2019, Stacey was named 

Madeleine’s global real estate experience, combined 

he held various investment and management roles, 

to the NACD Directorship 100, the annual list of the most 

with her knowledge and perspective of investment 

founded the Group’s businesses in Paris, the Asia-Pacific 

influential leaders in boardrooms and in corporate 

decisions, property management and market dynamics, 

region and North America, and was instrumental in 

governance in the US. 

is an asset to Board discussions on all property matters. 

adding various additional businesses, including a UK 

Other current appointments

Corporate representative, Euro Lily Private Limited 

Other current appointments 

(a corporate director of CeGeREAL SA).

None. 

property lending business.

Board attendance

Board attendance

Attended 100% of scheduled meetings.

Attended 100% of scheduled meetings†.

Other current appointments

Chairman, Board Fiesta Restaurant Group Inc. 

Non-executive Director, Ascena Retail Group Inc. 

Non-executive Director, Heidrick & Struggles 

International, Inc.

Board attendance

Attended 100% of scheduled meetings†.

62

Landsec Annual Report 2020Chairman of the Board

Senior Independent Director

Non-executive Directors

The Role of our Non-executive Directors
Our Non-executive Directors are responsible for 
bringing an external perspective, sound judgement 
and objectivity to the Board’s deliberations and 
decision making. They support and constructively

challenge the Executive Directors using their broad 
range of experience and expertise and monitor 
the delivery of the agreed strategy within the risk 
management framework set by the Board.

Cressida Hogg

Chairman

Edward Bonham Carter

Non-executive Director*

Nicholas Cadbury

Non-executive Director*

Role: Leads the Board, responsible for governance, 

Role: A sounding board for the Chairman and a trusted 

Years on the Board: 3

major shareholder and other stakeholder engagement.

intermediary for other Directors and shareholders.

Years on the Board: 6

Chairman since 12 July 2018

Skills and experience 

Cressida has spent over 20 years in the investment 

industry and has experience of building and developing 

businesses both in the UK and globally. She has extensive 

Board experience, including most recently on the Boards 

of Anglian Water Group and Associated British Ports. 

Cressida was Global Head of Infrastructure at the $350bn 

Canada Pension Fund Investment Board, managing 

a portfolio of investments worth c.£16bn. Prior to that, 

as Managing Partner she was responsible for managing 

3i Infrastructure plc, a FTSE 250 investment company, 

having co-founded the infrastructure business at 3i 

in 2005. She was previously a member of the advisory 

board for Infrastructure UK, the HM Treasury unit 

Other current appointments

Non-executive Director, London Stock Exchange Group plc. 

Non-executive Director, Troy Asset Management. 

Board attendance

Attended 100% of scheduled meetings.

Years on the Board: 6

Senior Independent Director since July 2016

Skills and experience 

Skills and experience 

Nicholas brings wide-ranging and international financial 

and general management experience to the Group 

gained from working in consumer-facing businesses, 

particularly in the retail, leisure and hospitality sectors. 

Edward has significant experience of general management 

He also has extensive commercial and operational 

as a former CEO of a private equity backed and a large 

knowledge and skills in relation to strategy and IT 

listed company. Having been a fund manager for many 

development. This broader commercial perspective adds 

years, he has a comprehensive understanding of stock 

breadth of discussion in Board discussions and enables 

markets and investor expectations which is beneficial 

Nicholas to provide effective challenge as Chairman of 

to the Company when it considers its engagement with 

the Audit Committee. Nicholas is Group Finance Director 

investors. Edward became Vice Chairman of Jupiter 

of Whitbread PLC, a position he has held since November 

Fund Management plc in March 2014, having been Chief 

2012. Before that, he was Chief Financial Officer of 

Executive Officer of the company since June 2007 where 

Premier Farnell PLC. Nicholas originally qualified as an 

he oversaw the firm’s listing on the London Stock Exchange 

accountant with Price Waterhouse. Nicholas became 

in 2010. Edward became chairman of the Remuneration 

Chairman of the Audit Committee in September 2017. 

Committee in January 2019. 

Other current appointments

Group Finance Director, Whitbread PLC. 

Board attendance

Attended 100% of scheduled meetings.

Vice Chairman, Jupiter Fund Management plc. 

Senior Independent Director, ITV plc. Board member, 

The Investor Forum CIC. Trustee, Esmée Fairbairn 

Foundation. Director, Netwealth Investments Ltd. 

Member, Strategic Advisory Board Livingbridge LLP. 

Board attendance

Attended 100% of scheduled meetings.

working on the UK’s long-term infrastructure priorities.

Other current appointments

A

R

RNA

Madeleine Cosgrave 
Non-executive Director* 

Years on the Board: 1

Christophe Evain 
Non-executive Director*

Years on the Board: 1

Stacey Rauch
Non-executive Director*

Years on the Board: 8

Skills and experience 
Madeleine has deep knowledge and perspective in 
relation to investment decisions, property management 
and market dynamics from her extensive experience 
in the property industry. She is a fellow of the Royal 
Institution of Chartered Surveyors and former chair of 
the INREV Investor Platform and has sat on a number  
of GIC Real Estate boards across Europe. Madeleine 
is currently Managing Director and Regional Head of 
Europe at GIC Real Estate, a position she has held since 
2016. She is responsible for the real estate investment 
strategy and portfolio, leads the real estate business in 
Europe and is a member of the GIC Real Estate global 
investment committee. Prior to GIC Madeleine held 
various positions with JLL in London and Sydney. 
Madeleine’s global real estate experience, combined 
with her knowledge and perspective of investment 
decisions, property management and market dynamics, 
is an asset to Board discussions on all property matters. 

Other current appointments
Corporate representative, Euro Lily Private Limited 
(a corporate director of CeGeREAL SA).

Skills and experience 
Christophe has extensive investment experience in 
private equity, debt and other alternative asset classes. 
As the former CEO of a UK listed company, he also has 
management and leadership strengths, having 
successfully led the transformation of Intermediate 
Capital Group PLC (ICG) from a principal investment 
business into a diversified alternative asset management 
group with €34bn assets under management. Christophe’s 
broad experience, both as a business leader and an 
investor, is a valuable asset to the Board. Having started 
his career in banking, holding various positions at NatWest 
and Banque de Gestion Privée, he joined ICG in 1994 as 
an Investment professional, became CEO in 2010 and 
stepped down from that position in 2017. During this time 
he held various investment and management roles, 
founded the Group’s businesses in Paris, the Asia-Pacific 
region and North America, and was instrumental in 
adding various additional businesses, including a UK 
property lending business.

Other current appointments 
None. 

Board attendance
Attended 100% of scheduled meetings.

Board attendance
Attended 100% of scheduled meetings†.

Skills and experience 
Stacey brings deep analytical thought to the Board, with 
considerable expertise of retail trends and insights gained 
at a leading international management consultancy. 
She has significant board level experience gained through 
non-executive positions held in retail and other industries 
which is of particular relevance and benefit to the 
Company at a time of challenge in the UK retail sector. 
Stacey is a Director (Senior Partner) Emeritus of McKinsey 
& Company where she served clients in the US and 
internationally for 24 years. Whilst there, she co-founded 
the New Jersey office and was the first woman to be 
appointed as an industry practice leader. Stacey retired 
from McKinsey & Company in 2010 and has since then 
pursued a portfolio career. In 2019, Stacey was named 
to the NACD Directorship 100, the annual list of the most 
influential leaders in boardrooms and in corporate 
governance in the US. 

Other current appointments
Chairman, Board Fiesta Restaurant Group Inc. 
Non-executive Director, Ascena Retail Group Inc. 
Non-executive Director, Heidrick & Struggles 
International, Inc.

Board attendance
Attended 100% of scheduled meetings†.

63

GovernanceLandsec Annual Report 2020 
Board of Directors
continued

Executive Directors

Mark Allan
Chief Executive

Martin Greenslade
Chief Financial Officer

Colette O’Shea
Managing Director, Portfolio

Role: Responsible for the leadership of the Group, 
implementation of strategy, managing overall business 
performance and leading the executive team.

Years on the Board: Appointed in November 2019 and 
joined the Board on 14 April 2020.

Role: Supports the Chief Executive in developing 
and implementing strategy, determining funding 
arrangements and reporting Group financial 
performance.

Years on the Board: 14

Skills and experience 
Mark brings extensive knowledge and experience of 
the property sector combined with strong operational 
leadership and financial and strategic management skills 
to the Board. Prior to joining Landsec, Mark was Chief 
Executive of St. Modwen Properties PLC. Prior to that 
he was Chief Executive of The Unite Group since 2006. 
He moved to Unite in 1999 from KPMG and held a 
number of financial and commercial roles in the business, 
including Chief Financial Officer from 2003 to 2006. 
A qualified Chartered Accountant and a member of 
the Royal Institution of Chartered Surveyors.

Skills and experience 
Martin brings extensive and wide-ranging financial 
experience to the Group from the property, engineering 
and financial sectors in the UK and overseas. He also has 
extensive financial expertise, particularly in relation to 
corporate finance and investment arrangements, and 
significant listed company experience at board level. 
Prior to joining Landsec in 2005, Martin was Group 
Finance Director of Alvis plc and before that he worked in 
corporate finance serving as a member of the executive 
committee of Nordea’s investment banking division and 
Managing Director of its UK business.

Other current appointments
None. 

Management committees
Chairman of the Group’s Executive, Investment and 
Sustainability Committees. He attends the Audit, 
Remuneration and Nomination Committees at the 
invitation of the chairs of the relevant Committees.

Board attendance
Mark joined the Board on 14 April 2020.

Other current appointments
Non-executive Director of Tullow Oil plc and Trustee 
of International Justice Mission UK.

Management committees
A member of the Group’s Executive and Investment 
Committees. Chairman of the Health, Safety & Security 
Committee. He attends Audit Committee meetings at 
the invitation of the Committee Chairman.

Board attendance
Attended 100% of scheduled meetings.

Role: Responsible for our Office, Retail and Specialist assets. 

Years on the Board: 2

Skills and experience 
Colette brings extensive property experience to the 
Board including investment, asset management and 
development. She joined Landsec in 2003 and was 
Head of Development, London Portfolio, before being 
appointed its Managing Director in April 2014. Colette led 
the London business through its 2010 three million sq ft 
speculative London development programme, including 
the transformation of Victoria. In May 2019, Colette took 
on responsibility for the Retail Portfolio, in addition to 
London. Prior to joining Landsec, Colette was Head 
of Estates at the Mercers’ Company where she led the 
property team whilst also gaining extensive office, retail 
and residential experience. 

Other current appointments
Business Board Member of the Mayor of London’s 
Local Enterprise Partnership for London (LEAP) in 2016. 
Joint Chair of the Royal Docks Enterprise Zone 
Programme Board.

Management committees
A member of the Group’s Executive and Investment 
Committees. Chairman of the Property Committee. 

Board attendance
Attended 100% of scheduled meetings.

Other Directors who served throughout the year

Robert Noel
Robert Noel stepped down as Executive Director and 
Chief Executive on 31 March 2020 having served ten years 
on the Board and having been Chief Executive since 
April 2012. Robert attended 100% of all scheduled Board 
meetings throughout the year. 

Robert is a Chartered Surveyor with over 30 years 
in the property industry and significant executive 
leadership experience.

Chris Bartram 
Chris Bartram, Non-executive Director, retired from the 
Board on 31 March 2020. Chris had been a member of 
the Board since 2009 and at the time of his retirement 
was a member of the Nomination and Audit Committees. 
Chris attended 100% of all scheduled Board meetings 
throughout the year.

Chris is a scion of the property industry with decades 
of property investment, fund management and capital 
allocation experience.

64

Landsec Annual Report 2020Induction
The induction programme for Madeleine and 
Christophe continued over the past year. 
Christophe met senior leaders in the business, 
principal external advisors and visited portfolio 
assets. Madeleine has travelled to some of our 
retail and office assets as well as spending time 
with our valuation experts.

Our induction plan is delivered over the first 
year of tenure, after which Directors participate 
in Board development sessions and ongoing 
training as required.

Training
Directors attended a number of development 
sessions during the year, including a detailed 
session on the planning process in London, fire 
safety and emerging risks. Directors received 
regular updates in their Board papers, facilitating 
greater awareness and understanding of the 
Group’s business and the legal, regulatory 
and industry-specific environment in which it 
operates. This was complemented throughout 
the year by visits to properties owned, managed 
or being developed by the Group to see our 
operations and have the opportunity to meet 
with local management teams and gain 
customer and community insight.

Conflicts of interest and external 
appointments
The Board has a policy to identify and manage 
Directors’ conflicts or potential conflicts of 
interest and has delegated authority to the 
Nomination Committee to (i) approve 
or otherwise any such disclosed conflicts, and 
(ii) determine any mitigating actions deemed 
appropriate to ensure that all matters in the 
Boardroom are considered solely with a view 
to promoting the success of Landsec. Directors’ 
conflicts of interest (which extend beyond 
third-party directorships and include close 
family) are reviewed by the Nomination 
Committee annually, with new conflicts 
arising between meetings dealt with at 
the time between the Chairman and the 
Company Secretary.

Robert Noel joined the Board of Taylor Wimpey 
plc as a Non-executive Director on 1 October 2019. 
The risk of a potential conflict was considered as 
part of the Board’s approval of this external 
appointment, but it was agreed that it could 
be managed and a letter of understanding was 
put in place.

Overboarding
We follow the Institutional Shareholder Services 
(ISS) proxy voting guidelines on overboarding 
and accordingly deem all our Non-executive 
Directors to be within these guidelines. We 
appreciate that other proxy bodies and 
institutional investors impose more stringent 
guidelines than ISS and that each individual’s 
portfolio of appointments must be considered 
on a case-by-case basis, which the Board duly 
does before approving any appointments and 
then on an annual basis to assess whether each 
member of the Board is able to continue 
contributing effectively. 

We acknowledge that Edward Bonham Carter 
and Stacey Rauch are at their maximum 
number of appointments under the ISS 
guidelines. Edward Bonham Carter’s executive 
role at Jupiter is on a part-time basis of three 
days per week and Stacey’s time commitment 
as the chair of Fiesta Restaurant Group Inc and 
her other non-executive appointments do not 
in the opinion of the Nomination Committee 
impact her ability to meet her Board or 
committee responsibilities at Landsec. 

On 1 November 2019, Martin Greenslade 
became a Non-executive Director of Tullow Oil 
plc. No potential conflict was raised in relation 
to Martin’s appointment. The Tullow Board 
meets six times a year, mostly in London, and 
has one annual overseas operational site visit. 
Martin’s total time commitment (excluding 
travel) is anticipated to be circa 22 days per 
year. There are no clashes identified with 
Landsec Board dates and Tullow has a 
December year end. 

The Board approved each of these appointments 
in advance and agreed that the appointments 
would not impact their commitment as 
Executive Directors of Landsec. 

Board visit to One New Change, EC4

Potential conflicts of interest and how we have managed them

Director

Potential conflict situation

Nomination Committee decision and mitigating action taken

Edward Bonham Carter
(Non-executive Director)

Vice Chairman of Jupiter Fund Management plc, 
a fund manager which invests in listed company 
shares including, at times, the Company. Jupiter 
is also a customer of the Group.

Edward Bonham Carter’s position means that he is not involved in the 
selection of investments and has agreed not to participate in any 
investment decisions which may involve the Group’s securities. The 
Committee concluded that there is no conflict of interest.

Madeleine Cosgrave
(Non-executive Director)

Robert Noel
(Executive Director)

As Regional Head of Europe at GIC Real Estate, 
Madeleine may have commercial relationships 
with peer/competitor companies. GIC owns a 17.5% 
stake in Bluewater and Madeleine is a Management 
Committee member of BWAT Retail Property Unit 
Trust – the entity that owns the stake in Bluewater. 
GIC also has a stake in AccorInvest which operates 
the hotels in Landsec’s portfolio.

Chief Executive of Landsec (until 31 March 2020) 
and Non-executive Director of Taylor Wimpey plc 
from 1 October 2019. Although not a direct peer 
of Landsec, Taylor Wimpey plc operates in the real 
estate sector.

The potential for a conflict of interest situation is recognised and a letter 
of understanding was agreed at the time of Madeleine’s appointment 
that governs her involvement in Board decisions (and levels of access to 
commercially sensitive information) where there is, or may be, a conflict. 
The Nomination Committee believes that these mitigation principles and 
actions are sufficient and appropriate to deal with any issues.

The potential for a conflict of interest situation was recognised and a letter 
of understanding was agreed that governed his involvement in Board 
decisions (and levels of access to commercially sensitive information) 
where there could have been a conflict. The Nomination Committee 
believed that these mitigation principles and actions were sufficient and 
appropriate to deal with any issues. 

65

GovernanceLandsec Annual Report 2020 
Board of Directors
continued

Executive Committee

Mark Allan
Chief Executive

Full biography on page 64

Martin Greenslade
Chief Financial Officer

Full biography on page 64

Colette O’Shea
Managing Director, Portfolio

Full biography on page 64

Tim Ashby 
Group General Counsel and Company Secretary 

Barry Hoffman
Group Human Resources Director 

Joined Landsec in September 2015.

Joined Landsec in June 2019.

Role: Provides advice and support to the Board, its 
Committees and the Chairman, and is responsible 
for legal, compliance and governance activity across 
the Group. 

The appointment and removal of the Company Secretary 
is a matter for the Board as a whole.

Skills and experience 
Tim is a solicitor and has significant legal, compliance 
and commercial experience gained across a number 
of different sectors and businesses both in the UK and 
overseas. Prior to joining Landsec, Tim was Group 
General Counsel and Company Secretary of Mothercare 
Plc and previously worked at PepsiCo Inc. and Yum 
Brands Inc.

Other current appointments
Member of Executive Committee GC100. 

Management committees 
Member of the Group’s Executive Committee. 
Secretary of Group PLC Board, Secretary of Audit, 
Nomination and Remuneration Committee. 
Attends Investment Committee.

Role: Responsible for the articulation and delivery 
of Landsec’s people strategy including talent, reward, 
organisational design and engagement. 

Skills and experience 
Barry was previously Group HR Director at 
Computacenter PLC, the IT infrastructure services 
business where he was responsible for a large, complex 
and diverse workforce. In addition, Barry has held senior 
HR roles at the Legal Services Commission and 
Volkswagen.

Other current appointments 
Barry is a Non-executive Director for international 
charity Sightsavers.

Management committees
Member of the Group’s Executive and Sustainability 
Committee. Attends Remuneration and Nomination 
Committee meetings at the invitation of the Chairs 
of the relevant Committees. 

66

Landsec Annual Report 2020Board 
activity

The Board attends 
eight scheduled Board 
meetings per year. 
This year, two additional 
Board meetings were 
held in relation to the 
appointment of the 
new CEO. 

The calendar below sets out some of the 
topics discussed at each Board Meeting. 
In addition, the following matters were 
discussed at every Board meeting. 

 — Property cycle and sector trends

 — Group performance versus budget, 

targets, external benchmarks and peers, 
consideration of share price versus NAV

 — Portfolio liquidity and development exposure 

 — Significant and emerging risks, including 

cyber security, terrorism, the loss of 
key people, ongoing uncertainty arising 
from the Brexit process and other 
political risks

 — Developments in corporate governance 
and key legal and regulatory updates

 — Meeting reports from the Chairs 
of the Audit, Remuneration and 
Nomination Committees

 — Stakeholder considerations under 

section 172 of the Companies Act 2006

Board assets visit 2020

May ’19

Jun ’19

Jul ’19

Sep ’19

 — Portfolio valuation 
 — Annual results and the 

Annual Report

 — Going concern and viability 

statements

 — Group’s dividend policy
 — Risk framework and reporting 

structure

 — Proposals for enhancing worker 

engagement, including Chairman 
and SID attendance at the 
Employee Forum

 — Budget scenarios and Annual 

 — Meet the NEDs session for 

 — Group’s Slavery and Human 

Funding Strategy 

 — Composition of the Board and 
its Committees, including 
succession planning

 — Update on Investor Relations 
including feedback from the 
Investor Roadshow

employees
 — Public Affairs 
 — Development session on the 
planning process in London 

Trafficking Statement

 — Adapting to changing markets 

and customer needs

 — Health, safety and security updates 
including fire safety management
 — Debt funding arrangements and 

gearing levels
 — Group’s WACC 
 — Composition of the Board and its 
Committees, including succession 
planning, with a particular focus 
on the succession planning for the 
Chief Executive 

 — Data governance risk including 

GDPR and cyber security

 — The Group’s risk register and the 
effectiveness of the systems of 
internal control and risk 
management

Nov ’19

Dec ’19

Jan ’20

Mar ’20

 — Portfolio valuation 
 — Half-yearly results and 

presentations to analysts 
 — Going concern and viability 
statements and dividend 

 — Composition of the Board and its 
Committees, including succession 
planning, with a particular focus 
on the succession planning for the 
Chief Executive and the resulting 
appointment of Mark Allan

 — Development of people, diversity 
and potential talent in the Group, 
including succession planning for 
Senior Leaders

 — Development session on 

emerging risks 

approved proceeding with 
development of Lucent 

 — The Board’s assessment of culture 
 — Development opportunities and 

 — Site visit to the development 
underway at 21 Moorfields

approval of Nova East 

 — Asset visits to Dashwood House 

 — The Group’s 2020 sustainability 

and One New Change

strategy

 — Annual fees for Non-executive 

Directors

 — Themes arising from the Employee 

 — Board evaluation and effectiveness 

Engagement pulse survey

review

 — Dividend 
 — Development opportunities and 

 — Health, safety and security updates 
(including fire safety management)

 — Gender pay and diversity
 — Financial performance of the 

business, the annual budget and 
key performance targets

 — 2020 Annual Report
 — Employee Engagement pulse survey
 — Composition of the Board, 

Committees and succession 
planning

 — Impact of Covid-19 on the business

67

GovernanceLandsec Annual Report 2020 
Our culture

Our culture defines 

what makes Landsec 
a great place to work and 
company to do business 
with, and forms a 
fundamental basis for 
our governance.

To explain and demonstrate our culture, we 
use four themes we feel are critical to operating 
our business model and implementing our 
strategy. These allow the Board to measure 
and monitor any gaps between the actual 
culture and the culture we would wish to see. 
This is something our Board members will 
discuss with employees as they look into the 
topic of corporate culture in more detail during 
the year ahead. 

Purpose and 
meaning

Giving our employees a sense of 
purpose, explaining why we exist and 
moving beyond profit to focus on 
doing good for individuals, customers 
and society

Landsec has a clear purpose of creating 
shareholder and social value by providing the 
right space for our customers and communities, 
so that people and businesses can thrive. With 
the arrival of our new CEO, this is an opportunity 
to reassess our purpose and we will report more 
on this next year.

Our purpose is about more than profit and we 
have an enviable record of creating social value 
and you can read more about our programme 
of social contribution on page 42. All of our 
Executive Directors have targets that relate to 
creating social value and, together with our 
volunteering programme where over 8,500 
hours of Landsec time was given to help 
organisations and communities less fortunate 
than our own, Landsec is well on its way to 
meeting its target of creating £25m of social 
value by 2025.

All of the Board’s significant decisions are 
subject to a section 172 evaluation to identify 
the likely consequences of any decision in the 
long term and the impact of the decision on 
our stakeholders. You can find our section 172 
Statement on pages 70 and 71. A new CEO 
presents an opportunity to reassess our values, 
vision and strategy and how we communicate 
these over the year ahead. 

% of s172 evaluations completed 

100%

Code of Conduct in place

% of management and leadership 

52%

No. of townhall meetings

Value of social contribution

£4.8m+

% of staff with social value/ESG 
targets

56%

Ethics and  

fairness

Collaboration 

and growth

Transparency 

and openness

Using data and technology  

in a fair and trustworthy way;  

having clear accountabilities  

Designing jobs and systems of work 

Sharing information openly  

to achieve successful outcomes 

and effectively and discussing 

affording everyone the opportunity 

challenges and mistakes

and an effective and transparent 

to create, innovate, collaborate and 

decision-making structure

contribute to Landsec’s growth

Landsec has a code of conduct, which all 

Our culture is one which promotes personal 

Our employees told us we needed to do more 

employees sign up to and are reminded of, 

development and growth and we have a 

on internal communications and so during the 

on an occasional basis, throughout the year.

flagship development programme for all 

year we held a number of townhall meetings, 

We have a number of committees that meet 

to make operational, investment and property-

related decisions to ensure that decisions are 

fair and fully informed. We have also created a 

data governance board to discuss and identify 

risks and develop our working practices in 

relation to all the data that Landsec gathers 

and uses. 

We publish our delegated authorities limits to all 

employees. Our HR policies meet best practice 

standards and our HR system and monthly 

leaders. All leader level roles, including the 

where management held Q&A sessions for all 

Executive Committee, form part of the talent 

staff in our London office, with the sessions 

assessment process with succession plans 

broadcast to our regional staff. 

developed for all critical and leadership roles. 

We monitor staff turnover and encourage 

internal moves and promotion from within 

our business.

We hold regular ‘Food for Thought’ meetings 

for employees on specific topics. We have a 

weekly round-up newsletter which is sent to 

all employees by email at the end of the week 

We have included collaboration in our values 

which celebrates successes and provides a 

and all of our projects rely on teams from across 

platform for communicating any other key 

our own business as well as our supply chain 

messages. 

who work together to deliver our developments. 

The members of the Executive Committee 

reporting processes ensure that fairness is a 

At the Company’s annual staff conference 

regularly meet employees and the HR Director 

feature of our working practices and out of 

‘Landsec Live’ in July 2019, the keynote speaker, 

holds a ‘six months in’ meeting for all new 

process actions are clearly explained. 

a noted author, gave an inspirational speech on 

employees. 

the topic of Growth Mindset. We encourage a 

culture of growth mindset at all levels of the 

organisation. 

We use a job evaluation system to ensure that 

jobs are designed to meet the Company’s needs 

and independent external benchmarking is 

used to set pay based on job families and levels. 

Job opportunities are advertised internally as 

well as externally wherever practical and the 

Company undertakes regular equal pay reviews 

to ensure fairness of reward. 

For the first time, Landsec now has a Diversity 

and Inclusion manager, who joined us in 2019.

Departing employees are all given the opportunity 

to complete an exit survey anonymously and 

the HR Director also reviews external ratings 

on Glassdoor. 

Internal meetings and major projects all end 

with a ‘completion cycle’ which encourages 

feedback and continuous improvement 

allowing all participants freedom to comment 

on what went well, not so well and what could 

be improved.

Gifts and Hospitality Register 

in place

roles with succession plans in place

% staff turnover – regretted leavers

1.6%

Equal Pay claims

None

% of roles filled by internal 

26%

No. of grievances raised

% roles offered internally

4

73%

candidates

programme

No. of people on new development 

No. of whistleblowing incidents

No. of exit interviews completed

No. of Employee Forum meetings

Employee engagement index

No. of diversity champions

5

3

48

4

75%

10

People promoted in last year

Face to face training days per 

employee

33

22

3

68

Our culture is what makes Landsec  a great place to workLandsec Annual Report 2020 
Purpose and 

meaning

Giving our employees a sense of 

purpose, explaining why we exist and 

moving beyond profit to focus on 

doing good for individuals, customers 

and society

Landsec has a clear purpose of creating 

shareholder and social value by providing the 

right space for our customers and communities, 

so that people and businesses can thrive. With 

the arrival of our new CEO, this is an opportunity 

to reassess our purpose and we will report more 

on this next year.

Our purpose is about more than profit and we 

have an enviable record of creating social value 

and you can read more about our programme 

of social contribution on page 42. All of our 

Executive Directors have targets that relate to 

creating social value and, together with our 

volunteering programme where over 8,500 

hours of Landsec time was given to help 

organisations and communities less fortunate 

than our own, Landsec is well on its way to 

meeting its target of creating £25m of social 

value by 2025.

All of the Board’s significant decisions are 

subject to a section 172 evaluation to identify 

the likely consequences of any decision in the 

long term and the impact of the decision on 

our stakeholders. You can find our section 172 

Statement on pages 70 and 71. A new CEO 

presents an opportunity to reassess our values, 

vision and strategy and how we communicate 

these over the year ahead. 

Value of social contribution

£4.8m+

% of staff with social value/ESG 

56%

targets

Ethics and  
fairness

Collaboration 
and growth

Transparency 
and openness

Using data and technology  
in a fair and trustworthy way;  
having clear accountabilities  
and an effective and transparent 
decision-making structure

Designing jobs and systems of work 
to achieve successful outcomes 
affording everyone the opportunity 
to create, innovate, collaborate and 
contribute to Landsec’s growth

Sharing information openly  
and effectively and discussing 
challenges and mistakes

Landsec has a code of conduct, which all 
employees sign up to and are reminded of, 
on an occasional basis, throughout the year.

We have a number of committees that meet 
to make operational, investment and property-
related decisions to ensure that decisions are 
fair and fully informed. We have also created a 
data governance board to discuss and identify 
risks and develop our working practices in 
relation to all the data that Landsec gathers 
and uses. 

We publish our delegated authorities limits to all 
employees. Our HR policies meet best practice 
standards and our HR system and monthly 
reporting processes ensure that fairness is a 
feature of our working practices and out of 
process actions are clearly explained. 

We use a job evaluation system to ensure that 
jobs are designed to meet the Company’s needs 
and independent external benchmarking is 
used to set pay based on job families and levels. 
Job opportunities are advertised internally as 
well as externally wherever practical and the 
Company undertakes regular equal pay reviews 
to ensure fairness of reward. 

For the first time, Landsec now has a Diversity 
and Inclusion manager, who joined us in 2019.

Our culture is one which promotes personal 
development and growth and we have a 
flagship development programme for all 
leaders. All leader level roles, including the 
Executive Committee, form part of the talent 
assessment process with succession plans 
developed for all critical and leadership roles. 
We monitor staff turnover and encourage 
internal moves and promotion from within 
our business.

We have included collaboration in our values 
and all of our projects rely on teams from across 
our own business as well as our supply chain 
who work together to deliver our developments. 

At the Company’s annual staff conference 
‘Landsec Live’ in July 2019, the keynote speaker, 
a noted author, gave an inspirational speech on 
the topic of Growth Mindset. We encourage a 
culture of growth mindset at all levels of the 
organisation. 

Our employees told us we needed to do more 
on internal communications and so during the 
year we held a number of townhall meetings, 
where management held Q&A sessions for all 
staff in our London office, with the sessions 
broadcast to our regional staff. 

We hold regular ‘Food for Thought’ meetings 
for employees on specific topics. We have a 
weekly round-up newsletter which is sent to 
all employees by email at the end of the week 
which celebrates successes and provides a 
platform for communicating any other key 
messages. 

The members of the Executive Committee 
regularly meet employees and the HR Director 
holds a ‘six months in’ meeting for all new 
employees. 

Departing employees are all given the opportunity 
to complete an exit survey anonymously and 
the HR Director also reviews external ratings 
on Glassdoor. 

Internal meetings and major projects all end 
with a ‘completion cycle’ which encourages 
feedback and continuous improvement 
allowing all participants freedom to comment 
on what went well, not so well and what could 
be improved.

% of s172 evaluations completed 

100%

Code of Conduct in place

Gifts and Hospitality Register 
in place

Equal Pay claims

No. of grievances raised

% roles offered internally

% of management and leadership 
roles with succession plans in place

52%

No. of townhall meetings

% staff turnover – regretted leavers

1.6%

None

4

73%

% of roles filled by internal 
candidates

No. of people on new development 
programme

People promoted in last year

Face to face training days per 
employee

26%

33

22

3

No. of whistleblowing incidents

No. of exit interviews completed

No. of Employee Forum meetings

Employee engagement index

No. of diversity champions

5

3

48

4

75%

10

69

GovernanceLandsec Annual Report 2020 
 
The Board and 
our stakeholders 

Our stakeholders are central to our vision – to be the best 

property company in the UK in the eyes of our customers, 
communities, employees, partners and investors – which places 
our stakeholders at the forefront of the Board’s decision making. 

This is our section 172 statement.

How has the Board engaged with our stakeholders during the year?

Stakeholder

1. Customers

How the Board 
has engaged

 — Asset visits 
 — MD reports to the Board

5

1

2. Employees

 — Employee Forum
 — Meet the NEDs
 — Asset visits

4

2

3. Communities

3

4. Investors

5. Partners

Read more online  
at landsec.com

70

 — Asset visits
 — Annual sustainability review at 

the Board

 — Board session on the 

increasing importance 
attached to environment and 
community by planning 
authorities

 — AGM
 — Investor Roadshow
 — Investor meetings
 — Capital Markets Day
 — Regular feedback from Head 

of Investor Relations

 — Twice yearly health and safety 
review at the Board (including 
fire safety)

 — MD reports to the Board
 — Board session on the planning 
system and political changes 
in London and the increasing 
importance attached to 
environment and community 
by planning authorities

Landsec Annual Report 2020Meeting the Non-executive 
Directors 
For the first time this year, we held a ‘Meet 
the NEDs’ event for employees which we held 
immediately after our Annual General Meeting. 
This was a great opportunity for employees to 
hear about our Non-executive Directors’ career 
paths, what attracted them to the Landsec 
Board and what they most enjoy and find 
most challenging about being on the Board. 

We would like to hold a similar event in 2020, 
subject to social distancing restrictions imposed 
by Covid-19, which will build upon the first 
meeting and focus on themes highlighted by 
the Employee Forum. This event will also help 
the Board’s assessment of culture.

Employee Forum
Four Employee Forum meetings were held 
during the year. Edward Bonham Carter, our 
Senior Independent Director and Chairman of 
our Remuneration Committee, attended one 
of the meetings to provide the Employee Forum 
with an insight into executive remuneration 
and gain a sense of employee perception of 
executive remuneration. 

Stakeholders and Board 
decision making 
The Board takes the interests of stakeholders 
into account when making decisions. The 
relevance of each stakeholder group may 
increase or decrease by reference to the issue 
in question, so the Board seeks to understand 
the needs and priorities of each group during its 
discussions. This, together with the combination 
of the consideration of long-term consequences 
of decisions and the maintenance of our 
reputation for high standards of business 
conduct, is integral to the way the Board 
operates. Stakeholder engagement is on the 
Board agenda twice a year to assess whether 
the identity and priorities of our stakeholders 
have changed, and whether the Board has 

Lucent, W1 – development decision

In January 2020, the Board approved 
proceeding on a speculative basis with the 
development of Lucent, W1, the mixed-use 
building on the island site behind the Piccadilly 
Lights. In making its decision, the Board took 
into account the following s172 considerations:

 — the development would complete the 

Piccadilly Island site providing benefits to 
customers and the community

 — large scale projects create significant 
development opportunities for our 
employees

 — the project will create long-term, large 

scale work for our suppliers

 — meeting customer needs will be a key 

requirement for the success of the project 
and will be continually assessed

 — the project offers opportunities to further 

Landsec’s community goals

 — the project provides eight affordable 

housing apartments at Wardour Street, 
of benefit to the community.

Read more online  
at landsec.com

sufficient engagement with each stakeholder 
group. The Company Secretary plays a key role 
in ensuring that stakeholders’ interests are fully 
considered and addressed during the course 
of the Board’s discussions.

We have continued to embed stakeholder 
interests into the culture and operating 
model of our business by providing training 
to management committees that make 
investment decisions. Papers presented to 
these committees always include a section 
on stakeholders’ interests.

Covid-19
The Board took the interests of its stakeholders 
into account when it decided to establish a 
rent relief fund of £80m to help our customers 
most in need, to provide £500,000 to our charity 
partners and support our employees to transition 
to home working, reflecting that we recognise 
that the long-term success of our business is 
reliant on our customers, employees and the 
communities in which we operate. In light of the 
market uncertainty, and taking all stakeholder 
interests into account, the Board took the 
decision to cancel our third interim dividend 
and has not proposed a final dividend. For 
more information on our Covid-19 response 
see pages 2 and 3.

71

Employee Forum met with Edward Bonham Carter, Chair of the Remuneration CommitteeGovernanceLandsec Annual Report 2020 
Our  
investors

We want to create 

sustainable value 

for our three types of 
investors: institutional, 
private, and debt.

No. of equity investors

11,232

Institutional investors

2,663

99% of shares

Private investors

8,569

1% of shares

No. of listed bonds

11

72

I

Institutional investors

Our Executive Directors once again held 
meetings with investors representing more 
than half the register by value during the year. 
In addition to the UK, meetings were held in 
Europe, North America and the Far East. 
Institutional investors were invited to attend 
the Company’s full year and half-yearly results 
presentations. We held a Capital Markets Day 
which focused on providing an operational 
update and included a site visit to our three 
office offers: HQ, Fitted and Myo. The Senior 
Independent Director and other Non-executive 
Directors were available to meet with 
shareholders and the Chairman conducted 
a series of meetings with investors as part  
of the recruitment process for our new CEO. 

P

Private investors

Our private investors are encouraged to give 
feedback and communicate with the Directors 
via the Company Secretary throughout the year. 

2019 Annual General Meeting 
Our main private shareholder event of the year 
was our Annual General Meeting which we held 
in July. This annual event gives our investors a 
great opportunity to receive an overview of our 
performance, question the Board on matters 
put to the meeting and informally chat to our 
Directors and Senior Management over coffee 
and refreshments. 

All resolutions put to the meeting received 
overwhelming support of those investors 
who had voted by proxy and in person, being 
approximately 75% of the shareholder base. 
The results of the voting at all general 
meetings are published on our website: 
landsec.com/investors. 

D

Debt investors

Credit side institutional investors 
and analysts
Our treasury team held non-deal specific 
meetings with credit side institutional 
investors and analysts after the half-yearly 
and full year results. 

We conducted a sustainability roadshow in 
the Netherlands in February and engaged with 
investors throughout the year on all aspects of 
environmental, social and governance matters.

Industry conferences 
Industry conferences provide Executive Directors 
with a chance to meet a large number of 
investors on a formal and informal basis. 
Conferences attended this year included the 
UBS Global Property conference in London, 
the Kempen conferences in Amsterdam and 
New York, the Bank of America Merrill Lynch 
conference in New York and the Exane BNP 
Paribas conference in Paris.

Five-year private investor plan
We have a rolling five-year private investor plan, 
the intention of which is to maintain an efficient 
share register with minimal non-cashed 
dividends, limited paper distributions, effective 
communications and the provision of best-in- 
class service to our investors. Key activities 
under the plan that we have implemented this 
year include a low-cost share dealing programme 
which allowed investors holding up to 1,150 
shares to either sell or purchase shares at 
preferential dealing and commission rates and 
the sale of 25,669 dormant shares. We donated 
the proceeds of the sale of the dormant 
shareholdings to our charity partners to help 
them during the Covid-19 crisis. 

From October 2020 onwards, we will no longer 
be paying dividends by cheque. Dividends will be 
paid directly into bank accounts, or alternatively, 
investors can sign up to our Dividend 
Reinvestment Programme and receive their 
dividends in additional shares. 

Banks
Regular dialogue is maintained with our key 
relationship banks, including at least bi-annual 
meetings with our treasury team and in-house 
events hosted by the Executive and Non-executive 
Directors. Our treasury team also actively 
engaged with new and potential lenders.

Credit rating agencies
During the year, business and financial updates 
were provided by our treasury team and senior 
managers to Standard & Poor’s, Fitch Ratings 
and Moody’s. Further information for our 
debt investors can be found on our website: 
landsec.com/investors.

Landsec Annual Report 2020Report of the 
Nomination Committee

Committee members
 — Cressida Hogg (Chairman)

 — Chris Bartram  

(until 31 March 2020)

 — Edward Bonham Carter

 — Stacey Rauch

 Highlights
 — Appointment of new CEO

 — Internal Board evaluation

Key responsibilities
 — Composition of the Board 

and Committees

 — Succession planning

 — Board appointment process

 — Corporate governance 

Number of meetings 
and attendance
 — Four scheduled meetings

 — Additional meetings in relation 

to CEO appointment

 — 100% attendance from all 
members at all meetings

Board and Committee changes
During the year, Mark Allan was appointed 
as the new CEO and an Executive Director, 
following Robert Noel’s announcement last 
July that he was stepping down. Mark joined 
the Board and took over as Chief Executive 
with effect from 14 April 2020, and Robert left 
Landsec on 31 March 2020 after ten years on 
the Board and eight years as CEO. Members 
of the Nomination Committee, collectively 
and individually, spent a considerable amount 
of time over a four-month period on the 
appointment process, meeting to discuss the 
required and desirable skills and experience that 
the new Chief Executive should have, considering 
potential candidates and interviewing those 
that made the final selection. More detail of the 
selection process used to appoint Mark is set 
out on page 75. 

We also announced Chris Bartram’s retirement 
as a Non-executive Director with effect from 
31 March 2020. Chris had been on the Board 
for ten years and the Committee is extremely 
grateful for his significant contribution during 
this period. 

Board composition and 
succession
The topic of Director succession planning is 
discussed at each Committee meeting. The 
Committee has reviewed the Board and 
Committee composition and, with the changes 
made during the year, we believe that the 
current composition of the Board and its 
Committees is appropriate for now. However, 
we note that Stacey Rauch will have served 
on the Board for nine years in January 2021 
and we intend to appoint at least one more 
Non-executive Director this year. 

Diversity
The Nomination Committee expanded its remit 
last year to oversee certain policies and practices 
across the wider workforce and this includes 
monitoring our talent pipeline to ensure we have 
a diverse succession pool. Diversity is more than 
just gender-based and the Committee considers 
this important issue in the wider context, 
considering ethnicity and social and educational 
background. We believe that a diverse workforce 
benefits from a breadth of perspective and 
debate that aids decision making. The Board 
believes that a wide range of experience, 
background, perspective, skills and knowledge 

combine to contribute towards a high performing, 
effective Board, which is better able to support 
and direct the business. 

We support the target set by the Hampton-
Alexander review for women to represent 33% 
of board members by 2020 and the percentage 
of women on our Board was 40% at 31 March 
2020, including one female Executive Director. 
However, the Committee recognises that there 
is more to do in other areas, such as ethnicity 
and socio-economic background. Further 
information on diversity at Landsec can be 
found on page 44.

Independence and re-election 
to the Board
The independence, effectiveness and 
commitment of each of the Non-executive 
Directors has been reviewed by the Committee. 
The Committee was satisfied with the 
contributions and time commitment of all 
the Non-executive Directors during the year. 
The Committee also debated and took into 
consideration the additional commitments 
of all Directors (including the Chairman) 
before approving any changes to external 
appointments and recommending their 
approval. It considered potential conflict issues 
as part of that assessment. The Committee 
is confident that each of the Non-executive 
Directors remains independent and will be 
in a position to discharge their duties and 
responsibilities in the coming year. From a 
governance perspective, the Board as a whole 
is independent.

The appointment of Mark Allan is to be ratified 
by shareholders at the Annual General Meeting 
in July. The other Directors will stand for 
re-election with the support of the Board.

Governance
The Committee oversees the governance 
agenda on behalf of the Board and considers 
papers and proposals issued by Government, 
regulatory bodies and investor groups, and their 
application to Landsec. It ensures that the 
decisions taken by the Board and its delegated 
Committees are made in the best interests of 
the Company and that they address any wider 
implications that may affect stakeholders. 

Landsec complied in full throughout the year 
with the principles of the 2018 UK Corporate 
Governance Code.

You will find more detail regarding our 
compliance, governance and effectiveness 
elsewhere in this report, including our approach 
to section 172 of the Companies Act 2006 and 
how we address the broader stakeholder base, 
as well as the interests of our investors. 

73

GovernanceLandsec Annual Report 2020 
Progress against objectives set for 2019/20

Strategy and innovation

People and succession 
planning

Stakeholder engagement 

Our objective 2019/20

Our objective 2019/20

Our objective 2019/20

The Board wants to continue 
to focus on the diverse talent 
pipeline and succession 
management for the business.

The Board wants to reflect 
on the relevant stakeholder 
groups and how to engage 
with them appropriately.

The Board wants to continue 
its focus on strategy and 
provide time to discuss a 
broader range of topics by 
extending the duration of 
meetings; to retain and use 
its development sessions for 
external perspectives and to 
increase engagement with 
senior managers.

Our performance 2019/20

Our performance 2019/20

Our performance 2019/20

Board meetings were made 
longer; there was a continued 
emphasis on strategy and the 
longer term when making 
decisions; there has been a 
continued use of development 
sessions for broader discussion 
topics that often involve a 
range of senior managers 
from the business.

The Board considered its own 
succession planning during 
the year, obviously including 
finding and appointing a new 
CEO; the Board and the 
Nomination Committee have 
discussed broader succession 
planning for Executives and 
senior levels in the business, 
and noting employee 
retention rates and the use of 
recruitment processes to 
promote diversity.

The Board reviewed its 
stakeholder groups every six 
months; the Chairman and 
the Non-executive Directors 
held a well received session 
with employees on the same 
day as the AGM; the 
Chairman and Directors met 
investors at the AGM, the 
full and half-year results 
presentations and the Capital 
Markets Day last September.

Next year’s Board evaluation review (Year 3 of the cycle) will report on the extent to which the 
areas of focus for 2020/21 have been achieved.

Board evaluation areas of focus for 2020/21

Strategy and risk

People and succession 
planning

Stakeholder engagement

Our objective 2020/21

Our objective 2020/21

Our objective 2020/21

 — More time will be allocated 
to strategy next year as the 
Board listens to the views 
and perspectives of the 
new CEO. 

 — More time to be spent on 

considering and modelling 
different risk scenarios and 
their outcomes.

 — More opportunity to 

 — Ongoing work on 

engagement with relevant 
stakeholder groups.

engage with employees and 
the broader business to 
gain a better understanding 
of Landsec’s diverse talent 
pipeline and succession 
planning within the 
business.

 — Continued emphasis on 
culture and diversity.

Report of the  
Nomination Committee
continued

Board evaluation
Board evaluation process 2019/20
In line with year two of our three-year cycle, 
we carried out this year’s review of the Board’s 
effectiveness internally, having used an external 
facilitator last year. There were two parts to 
the evaluation process: 

 — Director appraisals: the Chairman held a 

meeting with each Director during which she 
conducted their own individual appraisals. 
In order to ensure a consistency of approach, 
the Chairman referred to an outline of the 
topics and questions that she wanted to cover 
during each appraisal. As Senior Independent 
Director, Edward Bonham Carter conducted 
the Chairman’s appraisal on behalf of the 
Board, having obtained views from the other 
Directors prior to this meeting. 

 — Questionnaire: the Board completed an 
anonymous online questionnaire that 
addressed a broad range of issues and which 
enabled them to provide comments on a 
range of matters. The questions covered 
Board performance, judgement and culture, 
the relationships between the Directors and 
the Executive, the content and scope of topics 
covered at Board meetings, and the nature 
and dynamic of Director contributions to 
meetings. This year, it covered specifically the 
process followed for the appointment of Mark 
Allan as the new CEO. The questionnaire also 
addressed comments relating to the 
operation of the Audit, Remuneration and 
Nomination Committees, and in each case 
the conclusions were discussed by those 
Committees at their meetings in March. 
The results of the questionnaire were collated 
by the Company Secretary on behalf of 
Edward Bonham Carter and the provisional 
conclusions were discussed. Mr Bonham 
Carter then spoke to each of the Directors 
to ensure that these provisional conclusions 
were fair and representative of their views, 
and whether there were any additional points 
that Directors wanted to make or address. 

The output of the effectiveness review was 
discussed collectively by the Board at its March 
meeting before its conclusions were confirmed.

74

Landsec Annual Report 2020As always, there were areas identified for 
improvement. Although investment decisions 
were carefully considered at the time of any 
approval, Directors would welcome a greater 
level of review of those projects and initiatives 
that they had previously approved. Directors 
expect to allocate more time next year to 
discuss strategy and risk and listen to Mark 
Allan’s views and perspectives. 

At an operational level, the Non-executive 
Directors hold a private session at each meeting 
but, with a view to improve the immediacy of 
comments on its own performance, this will be 
supplemented by a review to be held at the end 
of each meeting to review the meeting, discuss 
the agenda and set expectations for the next 
Board meeting. The Non-executive Directors 
are also keen to increase their exposure to the 
workforce across the business to complement 
the steps already in place.

Conclusions from this year’s 
Board evaluation
The general conclusion from this year’s 
Board evaluation was that the Board and 
its Committees continue to operate to a 
high standard and work effectively. The fact 
that it was a year of transition following 
Robert Noel’s decision to step down as CEO 
was recognised. There were no material issues 
to report. 

The Board considered that it had performed 
well and, in particular, the Directors believed 
that CEO succession and appointment was the 
area where the most value was added during 
the year, together with a more general focus by 
the Board on people and succession planning. 
Other areas of strength included the skills and 
experience of the Non-executive Directors 
both to challenge and support the Executive, 
and to contribute properly to Board discussion 
and decision making. Directors believe that 
risk is well understood by the Board, and that 
sufficient time is allocated to areas of increasing 
importance such as corporate governance, 
corporate purpose and culture and section 172 
obligations. The opportunity for Directors to 
engage with employees provided by the ‘meet 
the NEDs’ session that followed the AGM was 
welcomed. Time allocated to Board meetings 
was increased last year and Directors believe 
that meetings provide sufficient time for 
them to consider and discuss the matters 
on the agenda.

Board evaluation: feedback received from Directors

Topic

Feedback

Culture, dynamics and the  
Non-executive/Executive  
Director relationship

 — Directors are well equipped to contribute effectively to Board 

discussion and decision making

 — Directors have sufficient knowledge and expertise both to 

support and challenge the Executive

Strategy

Performance, risk management  
and governance

 — The Strategy Day is valued by the Board as an opportunity to 
understand the business; strategy should also remain a topic 
for discussion at each Board meeting during the year

 — The Board welcomes external perspectives and input on its strategy

 — The Board believes that business performance is measured by 
a range of appropriate indicators and presented and discussed 
in an open and transparent manner

 — The Board refreshed views on risk appetite and emerging risks 
during the year and would like to spend more time on risk 
scenarios as part of any debate on strategy

 — The Board would like a greater level of review of those projects 

and initiatives previously approved

 — The Board has sufficient time to address and debate corporate 

governance topics

Organisation, information  
and agenda

 — The quality of Board papers is good and the volume has 

reduced; papers are received in a timely fashion

 — Board meetings have been extended to accommodate time 

for a broader discussion of ‘off-agenda’ items

 — Non-executive Director only sessions are valued and should 

be complemented by a review at the end of each meeting with 
all Directors present

Appointment of new CEO 
Following the announcement on 11 July 
2019 that Robert Noel was to step down 
as CEO, the Nomination Committee 
led the search on behalf of the Board 
to identify and recruit a new CEO. 

The Committee considered the likely 
needs of the Group in the future with 
reference to its current and future 
strategy and the Chairman met some 
leading shareholders and other 
stakeholders to obtain their views. 

Egon Zehnder was appointed as the search 
consultant because of its knowledge of 
Landsec and its expertise and strength in 
similar appointments. Egon Zehnder has 
no connection with the Company or any 
of our individual Directors.

The Committee reviewed a long list of 
candidates that contained a diverse range 
of individuals from several different sectors 
and held several meetings and telephone 
calls before this was reduced to a shortlist.

The Nomination Committee and the other 
Non-executive Directors met and 
interviewed the shortlisted candidates. 
This interview was wide-ranging and 
included a presentation from each 
candidate of their views on the future 
of Landsec. 

Before making the final decision, the 
Committee reviewed the process that it 
has followed. It believed that the process 
had been thorough and structured, broad 
and diverse and produced high-quality 
candidates to lead the Group.

The Committee decided unanimously 
that Mark Allan be appointed. Mark is 
an experienced CEO at St Modwen 
Properties PLC and previously at The Unite 
Group Plc, with deep knowledge of the 
property market. He is highly regarded by 
investors, equally for his strategic insight 
and record of delivering value. Mark is a 
qualified Chartered Accountant and a 
member of the Royal Institution of 
Chartered Surveyors.

The Committee recommended the 
appointment of Mark Allan as the 
new Group CEO and Executive Director, 
a decision that was endorsed by 
the Board. Mark’s appointment 
as CEO was announced 
on 22 November 2019.

Read more online  
at landsec.com

75

GovernanceLandsec Annual Report 2020 
Introduction from  
the Chairman of the 
Audit Committee

Dear shareholder
I am pleased to report on 
the key activities and focus 
of the Audit Committee 
during the year.

Through the financial year, the Audit Committee 
continued its focus on financial statements and 
the integrity of the reporting process, coupled 
with its oversight of the risk management 
process and internal controls on which it 
reported to the Board. This included the impact 
of Covid-19 at the end of the financial year. 

The composition of the Committee changed 
during the year with Chris’s retirement as a 
Director with effect from 31 March 2020. I would 
like to add my personal thanks to Chris for his 
contribution to this Committee, particularly 
his expertise on the valuation process.

Risk
The Committee used the risks contained in the 
Group’s risk register (set out on pages 51-55 
of this Annual Report) as a basis for its activity 
during the year. The Board held its own biennial 
risk evaluation session last December that revised 
risk appetite and considered the principal risks 
and emerging risks (such as the use of artificial 
intelligence and advanced technology) 
affecting the business. This pre-dated the 
emergence of the Covid-19 pandemic. On 
behalf of the Board, the Committee manages 
the process by which risks are identified, 
prioritised and managed. 

The risks identified in the risk register include 
customer, market cyclicality, and climate 
change risk. On top of this, the risk of Covid-19 
quickly elevated from being an emerging risk to 
something that impacted all the principal risks 
facing our business. At a headline level, the 
categories of principal risk pre-Covid-19 were 
broadly the same as last year, but that does 
not mean that things remained static. Matters 
such as data security and data governance had 
broadened in scope, as had the considerations 
relating to health and safety, and the well-being 
of our employees. At the same time, the 
Committee recognised the fact that the 
Brexit risk remains and there are longer-term 
sustainability risks, including climate change, 
for us to address. However, the pervasive nature 
of the Covid-19 pandemic has fundamentally 
affected all aspects of our business and our 
response is set out on pages 2 and 3. 

Nicholas Cadbury
Chairman of the Audit Committee

Committee members
 — Nicholas Cadbury (Chairman)
 — Chris Bartram (until 31 March 2020)
 — Madeleine Cosgrave
 — Stacey Rauch

Highlights 
 — Continued focus on integrity of 

reporting process

 — Rigorous assessment of risk 

management and internal controls 
with enhanced process to identity, 
assess and monitor emerging risks

 — Review of impact of Covid-19 on 
the business and implications for 
the coming year

Key responsibilities 
 — Reliability of the financial 

statements and internal controls

 — Effective risk identification 

and management
 — Overall transparency 

and financial governance

Number of meetings 
and attendance
 — Four scheduled meetings
 — One additional meeting
 — 100% attendance1 
1.   With the exception of Chris Bartram who did not 
attend the 31 March 2020 additional meeting as 
he stepped down from the Board that day.

76

Aside from Covid-19 which hit hard in March, 
at the end of our year, there are three areas 
that the Committee reviewed that I would like 
to note because of their importance. First, we 
continue to monitor and assess Brexit risk and 
our project group will test our process against 
the downside risk of leaving the EU without a 
trade deal. Second, as the risks relating to data 
protection, data governance and information 
security continue to expand, we established 
a data governance project team in September 
to address any identified threats as well as 
training, awareness and best practice across 
the business. The third risk relates to fire safety 
management, which we discussed several times 
during the year, including an in-depth review 
last September, and our role as an owner or 
superior landlord of buildings we own and the 
impact of new building design.

The Committee addressed each of these 
three risks, with in-depth consideration at 
each of our meetings. The Committee sought 
assurance from the Company that it had 
suitable measures in place, with each risk 
having an appropriate leader and team, and 
that its risk management processes were being 
updated regularly. This will continue as each of 
these three risks affect us in the coming year 
and beyond.

The Covid-19 outbreak is an example of an 
unforeseen risk that has affected us all, directly 
or indirectly. The Committee ensured that the 
Company started work early on its reaction to 
Covid-19 and reviewed the ways in which the 
risk could affect the business, and developed 
contingency plans for dealing with customers, 
partners and employees (including those in 
the head office). It also reviewed the financial 
impact on the Company and any implications 
on the financial statements, going concern 
assessment and viability statement. 

Financial statements
The Group’s financial statements are of critical 
importance to investors and the Committee 
monitors the integrity of the Group’s reporting 
process and financial management. It scrutinises 
the full and half-yearly financial statements 
before proposing them to the Board for approval. 
The Committee reviews in detail the work of the 
external auditor and external valuer and any 
significant financial judgement and estimates 
made by management to ensure that it is 
satisfied with the outcome. 

Asset valuation
The valuation of our assets is an important 
constituent of our financial results and 
measurement of our performance. We use 
CBRE, an industry-leading agency, to provide 
us with an external valuation of our portfolio 
twice a year. CBRE has extensive expertise and 
knowledge and uses the best systems to provide 
us with a valuation prepared in accordance with 
the relevant industry standards. The valuation 
process is an extensive exercise that uses 
transactional evidence in the market in the 
period to the valuation date by which each 

Landsec Annual Report 2020asset can be assessed and analyses the 
performance of each individual asset (such 
as cash flow and void data). The Committee 
analyses, challenges and debates each 
valuation prepared by CBRE. Further, the 
external valuation process and the values 
ascribed to specific assets are also reviewed 
independently by our auditor, Ernst & Young LLP 
(EY), as part of its audit scope. This year, the 
valuation will contain a material uncertainty 
clause to reflect the Covid-19 impact. 

Acquisitions and disposals 
There were no material property acquisitions 
or disposals during the year meaning that no 
related judgements or estimates required scrutiny. 

Company voluntary arrangements 
(CVAs)
We continued to see CVAs and administrations 
during the year that affected our customers. 
Business failures impacted our own revenue 
income, but not materially, and we had to 
manage our bad debt provisions accordingly. 
The Committee reviewed the application of 
the accounting treatment and the Group’s 
policy to ensure that it was appropriate, 
including reviewing trade debtor and tenant 
incentive balances.

Group financing
The Company’s treasury team has continued 
to look at the financing of the Group as a 
whole. During the year, the team’s focus 
remained on enhancing our access to flexible 
revolving credit facilities. It also concluded 
another successful bond buyback tender at 
the beginning of 2020.

Internal audit
The Company maintains its own risk 
management and internal audit function and 
the Committee believes that this works well 
based on the quality of the data and reporting 
from the Director of Risk Management and 
Internal Audit. The Committee reviews the 
scope, skills and competencies of this function 
each year and considers any recommendations 
for change. The knowledge, skills and resources 
of our own team remain appropriate and there 
is a benefit to having an internal team that has 
knowledge of how the business operates. This is 
coupled with a clear understanding that they 
may require and benefit from specialist external 
expertise from time to time. We believe that the 
combination of internal and external advisers 
continues to provide us with the best insight 
into areas of risk and appropriate controls, 
to ensure that the Committee receives clear 
advice and enables us to report to the Board 
that the system of internal processes and 
controls are robust. 

External support was provided during the 
year by a number of consultants (but not our 
auditor, EY) on topics including corporate cyber 
security, treasury controls and data analytics.

Next year, the internal audit plan will review 
matters including fire risk management, 
development cycle processes, fraud risk 
assessment and a UK ‘Sarbanes-Oxley’ 
readiness assessment.

External auditor
EY was appointed as the Company’s auditor 
in 2013 following a tender process. EY continues 
to perform to a high standard, although the 
Committee is aware of the need to put the 
audit work to tender every ten years. We took 
the view that an audit tender was not required 
in 2019 because of EY’s performance to date as 
auditor, and the smooth transition in 2018 to 
Kathryn Barrow as the new audit engagement 
partner. Kathryn is supported by other members 
of the EY audit team who have been involved in 
the audit for a number of years and now attend 
Committee meetings. We have no contractual 
obligation to remain with EY and the choice of 
audit firm will remain a topic of consideration 
for the Committee.

I have my own meetings during the year with 
Kathryn, as do other members of the Committee. 
We also meet with EY’s valuation team. This 
provides us the opportunity to obtain an 
independent perspective from EY as auditor 
on the Company’s performance from an 
accounting perspective, and also to ask questions 
of the audit work undertaken by EY. We also 
discuss the changing perception and expectation 
of the corporate auditor’s role, and likely 
regulatory changes in the year ahead. These 
meetings are not attended by management. 
No material concerns have been raised. 

Additionally, with Madeleine Cosgrave, I met 
with the lead valuer at EY to discuss the EY 
valuation team, the process and methodology 
behind its valuation work and areas of focus 
within the portfolio in the coming year. 

The fee basis for EY’s services is contained 
on page 81. Based on the Committee’s 
recommendation, the Board is proposing 
that EY be reappointed to office at this 
year’s AGM. 

External valuer
CBRE was reappointed as the Group’s valuer 
in March 2019 for a further three-year period to 
2022, as we reported last year. We are pleased 
with CBRE’s performance and do not believe 
there is any reason to change at this point. 
However, we have no contractual obligation 
to remain with CBRE and can terminate their 
contract on three months’ notice should we 
change our view.

Fair, balanced and understandable
The Committee assessed and recommended 
to the Board that, taken as a whole, the 
Company’s 2020 Annual Report is fair, balanced 
and understandable. In order to come to this 
conclusion, the Committee relied on the 
Annual Report assurance document produced 

by management that detailed the individual 
responsible for each section, the assurance 
provided by the CFO following his review of the 
Annual Report and financial statements with 
the Executive Committee and the confirmation 
received from EY as external auditor on the 
process for preparing the full year results and 
the information contained in the Annual Report. 
Additionally, the Company used its own internal 
process to check the consistency of data 
throughout the Report.

Going concern and viability 
statement 
Given the significant impact of Covid-19 on the 
macro-economic conditions in which the Group 
is operating, we have placed a particular focus 
on the appropriateness of adopting the going 
concern assumption in preparing the financial 
statements for the year ended 31 March 2020. 
The going concern statement is set out on 
page 57 and detail of the assessment can also 
be found under significant financial matters 
on page 83. The viability statement, together 
with the rationale behind the chosen five-year 
time horizon, is set out on page 57. The 
Committee again considered whether there 
should be any change to the period chosen 
for the statement, as we do every year, but 
remained of the opinion that five years 
remained appropriate taking into account 
the balance sheet and financial strength 
of the Company and its current exposure 
to development risk. 

UK Corporate Governance Code/
FRC Guidance on Audit Committees 
The Committee considered its compliance 
with the 2018 UK Corporate Governance Code 
and the Financial Reporting Council (FRC) 
Guidance on Audit Committees. We believe 
that we have addressed both the spirit and 
the requirements of each. 

Committee effectiveness
The Committee’s performance was considered 
as part of the external Board evaluation 
conducted this year and the Committee assessed 
its own performance having taken input from 
its external advisers including EY and CBRE. 
The conclusion is that we operate to a high 
standard, with clear priorities, well defined 
responsibilities and clarity around our work plan. 
We will continue this next year and remain open 
to innovation or other, better ways of working.

And finally I would like to thank the other 
members of the Committee, together with 
management, CBRE and EY, for their support 
during the year and I hope that you find this 
review, and the report that follows, a helpful 
explanation of the work of the Committee.

Nicholas Cadbury
Chairman, Audit Committee

77

GovernanceLandsec Annual Report 2020 
Report of the  
Audit Committee

The Committee 

continued its rigorous 
oversight of the Group’s 
risk assessment and 
management, internal 
controls, reporting 
process and financial 
management.

Structure and operations
The Audit Committee’s structure and operations, 
including its delegated responsibilities and 
authority, are governed by terms of reference 
which are reviewed annually and approved by 
the Board. The terms of reference are available 
on our website: landsec.com/board-committees.

To maintain effective communication between 
all relevant parties, and in support of its 
activities, the Chief Executive, Chief Financial 
Officer, Group General Counsel and Company 
Secretary, Director of Risk Management and 
Internal Audit, the partner and representatives 
of our external auditor, EY, and other members 
of the senior finance team regularly attend 
Committee meetings.

Structure and operations

Audit 
Committee 
meetings

The Chairman of the Board and all Directors are 
invited to attend meetings when the Group’s 
external valuer, CBRE, presents its half-yearly 
property valuation.

The Committee has private sessions with the 
internal and external audit teams. In addition, 
the Committee Chairman has private and 
informal sessions with the EY audit team 
and the CBRE valuation team to ensure that 
open lines of communication exist in case 
they wish to raise any concerns outside of 
formal meetings.

The Committee members collectively have 
a broad range of financial, commercial and 
property sector expertise that enables them 
to provide oversight of both financial and risk 
matters, and to advise the Board accordingly. 
The Board has determined that Nicholas 
Cadbury, as Chairman of the Committee, 
has recent and relevant financial experience 
for the purposes of satisfying the UK Corporate 
Governance Code. Details of the experience of 
all members of the Committee can be found 
on pages 62 and 63.

The Committee works to a structured 
programme of activities and meetings to 
coincide with key events around our financial 

Regular attendance  
at meetings to support  
the Committee 

All Directors are invited to attend  
meetings when the Group’s external  
valuer, CBRE, makes property  
valuation presentations

Committee  
private sessions

Chairman of the Board

Internal audit team

All Directors

EY

CBRE valuation team

Chief Executive

Chief Financial Officer

Group General Counsel and  
Company Secretary

Director of Risk Management  
and Internal Audit

EY

Members of senior finance team

78

Landsec Annual Report 2020calendar and, on behalf of the Board, to provide 
oversight of the Group’s risk management 
process. Following each meeting or whenever it 
may be appropriate, the Committee Chairman 
reports on the main discussion points and 
findings to the Board. 

Risk management framework 
The Board is responsible for determining both 
the nature and extent of the Group’s risk 
management framework and the risk appetite 
that is acceptable in seeking to achieve its 
strategic objectives. The Committee supports 
the Board in the management of risk and is 
responsible for reviewing the effectiveness 
of risk management and internal control 
processes during the year.

An overview of the risk management process 
explaining the key elements of the approach 
to risk, any changes to the process over the 
course of the current year and the key risk 
management priorities for 2020/21 are described 
on pages 48-56. This includes the risk 
management process, by which the Property 
Committee completes a detailed review of 
the business risks, controls and mitigation 
strategies. This forms the basis for the principal 
and emerging risks, which are challenged and 
validated by the Executive Committee, before 
being assessed by the Audit Committee.

Primary responsibility for operation of the 
Company’s internal control and risk management 
systems, which extend to include financial, 
operational and compliance controls (and 
accord with the FRC’s 2014 ‘Guidance on Risk 
Management, Internal Control and Related 
Financial and Business Reporting’), has been 
delegated to management. These systems 
have been designed to manage, rather than 
eliminate, the risk of failure to achieve the 
Group’s business goals and can provide only 
reasonable, not absolute, assurance against 
material misstatement or loss.

Risk management 
Under the overall supervision of the Committee, 
there are several sub-committees and work 
groups that oversee and manage day-to-day 
risk within the business. The Group has a 
Director of Risk Management and Internal 
Audit (with a direct reporting line to the Audit 
Committee Chairman) who provides regular 
oversight of risk matters, evaluates emerging 
risks that may affect the business and monitors 
compliance to ensure that any mitigating 
actions are properly managed and completed. 
The Committee, in consultation with 
management, agrees the annual work plan 
(including any assistance that may be 
required from external specialists) of the risk 
management and internal audit function to 
ensure alignment with the needs of the business 

and compliance with its governance charter. 
This work plan is assessed against the risk 
register and developing market practice.

Internal control 
In addition to the items for which external 
audit support was used, internal audits 
carried out by the Group and reviewed by the 
Committee included the governance process 
for the development cycle, site equipment 
life-cycle management, the operating controls 
over the Piccadilly Lights and the delegated 
authority process.

The internal audit team also provided assurance 
to the Committee on key controls and 
programme assurance and used its data 
analytics capability to improve the identification 
of any issues in key financial processes, such as 
accounts payable and accounts receivable.

The key elements of the Group’s internal 
control are as follows:

 — an established organisation structure with 
clear lines of responsibility, approval levels 
and delegated authorities

 — a disciplined management and committee 

structure which facilitates regular 
performance review and decision making

 — a comprehensive strategic review and annual 

planning process

 — a robust budgeting, projection and financial 

reporting process

 — various policies, procedures and guidelines 
underpinning the development, asset 
management, financing and main operations 
of the business, together with professional 
services support including legal, human 
resources, information services, tax, company 
secretarial and health, safety and security

 — a compliance certification process from 

management conducted in relation to the 
half-yearly and full year results, and business 
activities generally

 — a quarterly self-certification by management 
confirming that key internal controls within 
their area of responsibility have been 
operating effectively 

 — a risk management and internal audit 

function whose work spans the whole Group

 — a focused post-acquisition review and 

integration programme to ensure the Group’s 
governance, procedures, standards and 
control environment are implemented 
effectively and on time

 — a financial and property information 

management system

 — a whistleblowing process that enables 

concerns to be reported confidentially and on 
an anonymous basis and for those concerns 
to be investigated.

Additionally, the Committee receives and 
discusses on a quarterly basis:

 — the Group’s risk register, including significant 
and emerging risks, and how exposures have 
changed during the period

 — the effectiveness of internal controls and 

processes at mitigating those risks 

 — internal audit reports, summary reports 
of findings and recommendations from 
completion of the internal audit plan

 — progress against completion of agreed 

actions from internal audit on their review 
of the effectiveness of various elements of 
the internal control system maintained by 
the Group

 — the whistleblowing report.

Brexit
The risks associated with Brexit have continued 
to evolve and now relate to the downside risk 
of the UK leaving the EU without a trade deal. 
The negotiation timetables are short and we 
continue to plan for a range of potential Brexit 
trade deal outcomes. The Audit Committee has 
proactively reviewed and challenged our Brexit 
risk assessments over the year to ensure we are 
well prepared and able to minimise downside 
business consequences.

Data governance
The world of data is changing very quickly. For 
companies and organisations, there are risks 
associated with the protection of data and 
systems from attack, processes by which data 
may be gathered, stored and used internally 
or externally, and the ability to respond to 
any data access requests in a timely fashion. 
There are regular reports in the media of data 
breaches that have been reported to the 
Information Commissioner’s Office (ICO).

As we noted last year, the Group has migrated 
its data to a world-class cloud-based server 
that provides better security than we could 
provide on our own system. This has worked well 
and, coupled with our own internal training and 
additional safeguards, has resulted in a notable 
decrease in the number of reported data issues 
(such as successful phishing attacks). 

However, the problem of data protection and 
information security is expanding every year. 
We are not complacent about the risks and 
established a Data Governance project team 
last year, led by the Group General Counsel and 
Company Secretary, and supported by our 
Privacy and Compliance Officer, which reports 
to the Executive Committee, to oversee all 
aspects of data within the business. This 
includes training, awareness, best practice 
sharing and the introduction of technological 
solutions to provide better security. All this helps 

79

GovernanceLandsec Annual Report 2020 
Report of the 
Audit Committee
continued

but we recognise that it provides no guarantee 
that breaches may not occur in future. The 
Committee received updates on data security 
and governance during the year, together 
with reports on subject access requests and 
any potential data breaches and assessed 
the Company’s own evaluation of compliance 
against the ICO accountability principles 
and its maturity assessment as part of its 
oversight process. 

General Data Protection Regulation 
(GDPR)
GDPR has now been in place for nearly two 
years and its impact continues to evolve. We 
monitor the guidance and reports from the ICO 
and oversee what personal data is held by the 
Group, the business reasons for holding such 
data, the protections in place to safeguard the 
data and the process for reporting any breach 
should that occur. GDPR compliance falls under 
the remit of the data governance project team 
and will remain on the agenda in the year ahead.

Fire safety
The Hackitt Report was published in 2018, 
and following the announcement of the Fire 
Safety Bill in March 2020 we expect significant 
changes to the existing Fire Safety Order 
2005 to come into effect this year. These will 
introduce new duties on property owners 
and superior landlords of multi-occupied 
residential buildings relating to building design, 
construction and fire risk management. 
Working with fire safety experts, we are 
anticipating these changes and their potential 
impact on the design of new buildings.

Coronavirus (Covid-19)
We have referenced the impact of Covid-19 
on the business throughout this year’s Annual 
Report. It has fundamentally affected all 
aspects of our business and will influence our 
financial performance in the 2020/21 financial 
year and beyond. The Committee will continue 
to monitor the Group’s risk planning and 
business resilience measures and provide 
oversight of its financial reporting. 

Effectiveness
Last December, the Board undertook a robust 
assessment of the principal risks faced by the 
Group, including those that could threaten the 
business model, future performance, solvency 
or liquidity. Assisted by the Committee, the 
Board also reviewed the effectiveness of the 
systems of internal control and risk management 
in place throughout the year and up to the date 

of this report. This took into account the 
valuable assurance work undertaken by the 
risk management and internal audit function 
(which is supplemented by external specialist 
resource as necessary) and the relevant process, 
controls and testing work undertaken by EY 
as part of their half-yearly review and full year 
audit. No weaknesses or control failures 
significant to the Group were identified. Where 
areas for improvement were identified, new 
procedures have been introduced to strengthen 
the controls and will themselves be subject to 
regular review as part of the ongoing assurance 
process. This work was beneficial to the way 
Landsec structured its response to Covid-19.

External auditor
EY is Landsec’s external auditor and is engaged 
to conduct a statutory audit and express an 
opinion on the Company’s and the Group’s 
financial statements. Their audit scope includes 
a review of the property valuation process and 
methodology using its own chartered surveyors 
(more details below), to the extent necessary 
to express an audit opinion. 

When carrying out its statutory audit work, EY 
also has access to a broader range of employees 
and different parts of the business. If it picks up 
any information as part of this process, it would 
report to the Audit Committee anything that 
it believes the Committee should know in order 
to fulfil its duties and responsibilities. As audit 
partner, Kathryn Barrow is authorised to 
contact the Committee Chairman directly 
at any time to raise any matter of concern.

Audit plan
EY presented their proposed audit plan (reviewed 
by Senior Management and the Director of 
Risk Management and Internal Audit) to the 
Committee for discussion. The objective was 
to ensure that the focus of their work remained 
aligned to the Group’s structure and strategy. 
The audit plan was again focused on risk and 
materiality, challenging management and 
designed to provide valuable insights beyond 
the remit of the statutory audit brief.

Accordingly, to support this wider purpose, the 
Committee is keen to ensure that its auditor 
feels able to challenge management and is 
afforded all the access it requires to report on 
matters that may not be part of the statutory 
audit but which, in the opinion of the auditor, 
should be brought to the attention of the Audit 
Committee. These matters may be financial or 
non-financial and may be based on fact or opinion 
(including any concern over culture or behaviour). 
An example may be the use or adequacy of 
any controls used by the Company to detect 
any fraud or improper behaviour. 

EY is afforded such access through attendance 
at each Committee meeting, supported by 

other meetings held during the year with the 
Committee Chairman without management 
being present and the knowledge that it can 
raise any matter of concern to the Committee 
Chairman at any time without going through 
management. During the year, no issues were 
reported to the Committee.

Independence and objectivity
The Committee is responsible for monitoring 
and reviewing the objectivity and independence 
of the external auditor. In undertaking its 
annual assessment, the Committee took into 
account the new UK Ethical Independence 
Standards introduced by the FRC in December 
2019 and effective from 15 March 2020. 

The Committee reviewed:

 — the confirmation from EY that they maintain 
appropriate internal safeguards in line with 
applicable professional standards, together 
with an explanation of the due diligence 
process followed to provide such a 
confirmation

 — the mitigation actions we take in seeking 
to safeguard EY’s independent status, 
including the operation of policies designed 
to regulate the amount of non-audit services 
provided by EY and the employment of 
former EY employees

 — the tenure of the audit engagement partner 
(not being greater than five years); Kathryn 
Barrow was appointed as EY audit partner 
to the Group in April 2018

 — the internal performance and effectiveness 

review of EY referred to above.

No Committee member has any connection 
with the current auditors. Taking the above 
review into account, the Committee concluded 
that EY remained objective and independent 
in their role as external auditor.

Effectiveness of the external audit
Following the issue of our Annual Report each 
year, the Director of Risk Management and 
Internal Audit conducts a performance 
evaluation and effectiveness review of the 
external audit. This is conducted against 
structured guidelines in consultation with the 
Executive Directors and members of the senior 
finance team. The Committee Chairman meets 
privately with the audit engagement partner 
before the Committee considers the results of 
the effectiveness review. The Committee’s 
preliminary view is that EY have again 
performed their audit services effectively and 
to a high standard, and this is consistent with 
performance each year since appointment in 
2013. Areas identified for development will be 
shared with them for inclusion in their audit 
and service delivery plans going forward.

80

Landsec Annual Report 2020Audit tendering
EY were first appointed to the office of auditor, 
following a competitive tender process, in 
respect of the 2013/14 financial year.

Under current regulations, we are required to 
retender the audit by no later than the 2023/24 
financial year. Kathryn Barrow took over as 
audit engagement partner with effect from 
1 April 2018. The Committee has assessed 
the quality, stability and continuity of the 
relationship with EY as the current auditor. 
It has recommended to the Board that it is 
in the best interests of the Company and 
shareholders to tender the audit contract by 
a date no later than that stipulated by the 
current regulations. There is no contractual 
obligation to remain with EY and the choice of 
audit firm will remain a topic of consideration 
for the Audit Committee. 

On the recommendation of the Audit 
Committee, the Board is proposing a resolution 
at this year’s Annual General Meeting that EY 
be reappointed to office for a further year. 

The Company has complied with the 
Statutory Audit Services Order 2014 for the 
year under review.

Audit fee 
The fees payable to EY for the audit for 
2019/20 (including the audit of the Group’s 
joint ventures) are £0.8m (2018/19: £0.8m). 

Non-audit services
To help safeguard EY’s objectivity and 
independence, we operate a non-audit 
services policy that sets out the circumstances 
and financial limits within which EY may be 
permitted to provide certain non-audit services. 
As noted above, the Committee also incorporated 
the new FRC UK Ethical Independence 
Standards into its approval process and 
approval of non-audit services since December 
has been assessed against these standards.

Audit vs. non-audit fees 

Chart 30

  Audit 
  Non-audit 

70%
30%
(excluding the audit of the Group’s joint ventures)

The Committee monitors compliance with the 
policy, including the prior approvals required 
for non-audit services, which are as follows:

Table 31

Per assignment  
(£)

Aggregate  
during the year  
(£)

0–25,000

<100,000

25,000–100,000 100,000–321,000

Chief 
Financial 
Officer

Audit 
Committee 
Chairman

Committee >100,000

>321,000

EY was engaged during the year to provide 
non-audit services to the Group that related 
to a range of minor matters totalling £25,000, 
work relating to the Company’s half-year review 
(£60,000), providing a comfort letter to Land 
Securities Capital Markets PLC in connection 
with a bond prospectus (£33,000), the 
assurance statement on sustainability (£71,000) 
and a non-statutory audit of another subsidiary 
(£18,000). It was decided that it would be in the 
interests of the Company to use EY for these 
services, recognising that the use of audit firms 
for non-audit work should generally be kept to 
a minimum. Total fees for non-audit services, 
including the half-yearly review and other 
assurance-related services, amounted to 
£207,000. Details of the fees charged by EY 
during the year can be found in note 8 to the 
financial statements. 

The total of £207,000 paid for non-audit services 
represented 30% of the audit fees payable by 
the Group to EY during the year (excluding the 
audit of its joint ventures). No non-audit fees 
were approved or paid on a contingent basis.

External valuations and valuers
The valuation of the Group’s property portfolio, 
including properties held within the development 
programme and in joint arrangements, is 
undertaken by external valuers. The Group 
provides input, such as source data, and 
support to the valuation process. CBRE has 
been the Company’s principal valuer since 2015 
and was re-appointed in 2019 for a further 
three-year period. The valuation helps to 
determine a significant part of the Group’s total 
property return and net asset value, which have 
consequential implications for the Group’s 
reported performance and the level of variable 
remuneration received by Senior Management 
through bonus and long-term incentive 
schemes. Accordingly, the scrutiny of each 
valuation and the valuer’s objectivity and 
effectiveness represent an important part 
of the Committee’s work.

Valuations for the full and half-year were 
presented to the Committee by CBRE. 
These were reviewed and challenged by the 
Committee, with reference to CBRE’s approach, 
methodology, valuation basis and underlying 
property and market assumptions. Other 
Non-executive Directors attended the full 
and half-year presentations. The Committee 
Chairman and other members of the 
Committee also had separate meetings with 
CBRE as part of this process to provide an 
opportunity to test and challenge the valuation 
outcomes and the principles and evidence used 
in the determination.

Additionally, CBRE met with EY and exchanged 
information independently of management. 
EY has experienced chartered surveyors on its 
team who consider the valuer’s qualifications 
and assess and challenge the valuation 
approach, assumptions and judgements 
made by them. Their audit procedures are 
targeted at addressing the risks in respect 
of the valuations and the potential for any 
undue management influence in arriving at 
them. This year EY identified 37 properties 
(comprising 73% of the portfolio) for 
substantive review by its valuation experts 
primarily on the basis of their value, type, risk 
profile and location. This year, EY was restricted 
in its ability to visit sites due to Covid-19 but did 
visit two properties and completed analytical 
reviews over the input data for the valuations, 
comparing this to market data. The Committee 
reviewed their findings.

An internal evaluation of CBRE’s performance 
and effectiveness will be conducted after the 
year-end results are finalised with the results 
reported to the Committee.

A fixed-fee arrangement (subject to adjustment 
for acquisitions and disposals) is in place with 
CBRE for the valuation of the Group’s properties 
and, given the importance of their work, we 
have disclosed the fees paid to them in note 8 
to the financial statements. The total valuation 
fees paid by the Company to CBRE during the 
year represented less than 5% of their total fee 
income for the year.

Significant financial matters
The Committee reviewed three significant 
financial matters in connection with the 
financial statements, namely the valuation 
of the Group’s property portfolio, revenue 
recognition and going concern and viability in 
the context of the impact of Covid-19. Further 
details are set out in the table on page 83.

These items were considered to be significant 
taking into account the level of materiality 
and the degree of judgement exercised by 
management and, in respect of the valuation, 
the external valuer. The Committee discussed 
these with both parties, as well as EY. 

81

GovernanceLandsec Annual Report 2020 
We monitor whistleblowing awareness and 
remind employees that a dedicated hotline 
exists should they ever need to ‘blow the 
whistle’. The arrangements also form part of 
the induction programme for new employees. 
Details of the whistleblowing hotline are 
included in our Sustainability Charter and 
procurement tender documentation. 

Bribery and corruption policy
The Board has a zero tolerance policy for 
bribery and corruption of any sort. We provide 
training to staff on the procedures, highlighting 
areas of vulnerability, and the policy is 
reinforced through our Code of Conduct. 
Our principal suppliers are required to have 
similar policies and practices in place within 
their own businesses.

Report of the 
Audit Committee
continued

In addition, the Committee considered, took 
action and made onward recommendations 
to the Board, as appropriate, in respect of 
other key matters including the going concern 
basis and viability statement on which the 
financial statements are prepared, accounting 
for property acquisitions and disposals, 
maintenance of the Group’s REIT status and 
other specific areas of individual property and 
audit focus. As part of this consideration, the 
Committee discussed the viability and financial 
resilience of the Company in the medium to 
long term, taking into account the impact of 
Covid-19 and the predicted outcomes when 
various downside scenarios were applied. 

The Committee was satisfied that all issues 
had been fully and adequately addressed 
and that the judgements made were 
reasonable and appropriate and had been 
reviewed and debated with the external 
auditor who concurred with the approach 
taken by management.

Non-financial matters
The Committee understands the level of 
reliance that is placed by shareholders on the 
statutory audit and the report of the external 
auditor. As noted in the Brydon Report, the 
purpose of the audit should go further than the 
financial statements and help to establish and 
maintain deserved confidence in a company, 
in its directors and information for which they 
have responsibility in the Annual Report. 

We report on alternative performance measures 
on page 187. The Committee debated and 
discussed these measures and agreed that 
they were appropriate for the business.

Fair, balanced and understandable
The Committee applied the same due diligence 
approach adopted in previous years in order 
to assess whether the Annual Report is fair, 
balanced and understandable, one of the key 
UK Corporate Governance Code requirements. 
The Committee received assurance from the 
verification process carried out on the content 
of the Annual Report by the Executive Directors 
to ensure consistent reporting and the existence 
of appropriate links between key messages and 
relevant sections of the Annual Report and this 
was supported by an annual report assurance 
document produced by the Company.

Taking the above into account, together with 
the views expressed by EY, the Committee 
recommended, and in turn the Board 
confirmed, that the 2020 Annual Report, taken 
as a whole, is fair, balanced and understandable 
and provides the necessary information for 
shareholders to assess the Company’s position, 
performance, business model and strategy.

Whistleblowing policy
The Board receives a whistleblowing report at 
each meeting. The Audit Committee reviews 
the Group’s whistleblowing policy which allows 
employees to report concerns about suspected 
impropriety or wrongdoing (whether financial 
or otherwise) on a confidential basis, and 
anonymously if preferred. This includes an 
independent third-party reporting facility 
comprising a telephone hotline and an 
alternative online process. Any matters reported 
are investigated by the General Counsel and 
Company Secretary (or the Director of Risk 
Management and Internal Audit) and escalated 
to the Committee, as appropriate. During the 
year, one whistleblowing incident was reported 
through the hotline, although other grievances 
were received through different channels 
and fully investigated. The reports of the 
investigations were provided to the Board 
and the Committee. 

82

Landsec Annual Report 2020Significant financial matters 

Significant financial matters considered

How the Committee addressed the matters

Valuation of the Group’s property portfolio (including investment properties, 
investment properties held in joint ventures and trading properties) 
The valuation of the Group’s property portfolio is a major determinant of the 
Group’s performance and drives an element of the variable remuneration for 
Senior Management. Although the portfolio valuation is conducted by an 
external valuer, the nature of the valuation estimates is inherently subjective and 
requires the making of significant judgements and assumptions by management 
and the valuer.

Significant assumptions and judgements made by the valuer in determining 
valuations may include the appropriate yield (based on recent market evidence), 
changes to market rents (ERVs), what will occur at the end of each lease, the 
level of non-recoverable costs and alternative uses. Development valuations also 
include assumptions around costs to complete the development, the level of 
letting at completion, incentives, lease terms and the length of time space 
remains void.

The uncertainties over the current economic environment caused by Covid-19 
has had an impact on the valuation of the Group’s properties, with the 
Group’s external valuer reporting the valuation on the basis of ‘material 
valuation uncertainty’. 

Revenue recognition (including the timing of revenue recognition, the 
treatment of rents, incentives and recognition of trading property proceeds) 
Certain transactions require management to make judgements as to 
whether and to what extent they should be recognised as revenue in the year. 
Market expectations and revenue profit-based targets may place pressure on 
management to distort revenue recognition. This may result in overstatement or 
deferral of revenues to assist in meeting current or future targets or expectations.

Going concern in the context of Covid-19 
The Group’s going concern assessment is dependent on a number of factors, 
including the Group’s financial performance, the Group’s continued access to 
borrowing facilities and the Group’s ability to continue to operate within its 
financial covenants. The value of our investment properties supports the Group’s 
borrowing facilities which are secured against a ring-fenced group of property 
assets and are subject to financial covenants. There is a significant degree of 
uncertainty about the further spread of Covid-19 and the impact this could have 
on the world economy and a risk that this could adversely impact the Group’s 
ability to continue to operate as a going concern. There is also a risk that the 
impact of Covid-19 on the going concern basis has not been adequately 
disclosed in the Annual Report and Accounts. 

The Audit Committee adopts a formal approach by which the valuation process, 
methodology, assumptions and outcomes are reviewed and robustly challenged. 
This includes separate review and scrutiny by management, the Committee 
Chairman and the Committee itself. The Group uses CBRE, a leading firm in 
the UK property market, as its valuer. It also involves EY as the external auditor 
which is assisted by its own specialist team of chartered surveyors who are 
familiar with the valuation approach and the UK property market.

EY met with CBRE separately from management and their remit extends to 
investigating and confirming that no undue influence has been exerted by 
management in relation to CBRE arriving at its valuations.

CBRE submits its valuation report to the Committee as part of the half-yearly 
and full year results process. They were asked to attend and present their report 
to the Board and to highlight any significant judgements made or disagreements 
which existed between themselves and management. There were none.

CBRE proposed changes to the values of our properties and developments 
during the year, which were discussed by the Committee in detail and accepted.

Based on the degree of oversight and challenge applied to the valuation 
process, the Committee concluded that the valuations had each been 
conducted appropriately, objectively and in accordance with the valuer’s 
professional standards.

The Committee and EY considered the main areas of judgement exercised 
by management in accounting for matters related to revenue recognition, 
including timing and treatment of rents, incentives, surrender premia and 
other property-related revenue.

EY reviewed and tested individual transactions on a sample basis to ensure 
there was a contractual relationship and consistency of accounting treatment 
between last year and this year.

It performed data analytics over the whole population of leases in the Group’s 
portfolio, analysing data held in the Group’s document and property 
management system.

In its assessment, the Committee, in consultation with EY, considered all relevant 
facts, challenged the recoverability of occupier incentives, the options that 
management had in terms of accounting treatment and the appropriateness 
of the judgements made by management. These matters had themselves been 
the subject of prior discussion between EY and management.

The Committee, having consulted with EY, concurred with the judgements 
made by management and was satisfied that the revenue reported for the year 
had been appropriately recognised.

Given the significant impact of Covid-19 on the macro-economic conditions in 
which the Group is operating, the Directors have placed a particular focus on the 
appropriateness of adopting the going concern basis in preparing the financial 
statements for the year ended 31 March 2020. The Group’s going concern 
assessment considers the Group’s principal risks (see page 57) and is dependent 
on a number of factors, including financial performance, continued access to 
borrowing facilities and the ability to continue to operate the Group’s secured 
debt structure within its financial covenants. The secured debt structure has a 
tiered operating covenant regime which gives the Group substantial flexibility 
when the loan-to-value and interest cover in the Security Group are less than 
65% and more than 1.45x respectively. If either of these limits are exceeded, the 
allowed operating environment becomes more restrictive with provisions coming 
into effect to encourage a reduction in gearing. However, it is not until the 
loan-to-value exceeds 100% or the interest cover ratio falls below 1.0x that a 
breach occurs at which point the Group would enter a remedy period. The going 
concern assessment is based on the first 12 months of the Group’s viability 
model, which is based on a severe but plausible downside scenario including 
the anticipated impact of Covid-19.

The Committee has reviewed the going concern disclosures in relation to Covid-19 
in the Annual Report and Accounts and has concluded that they adequately 
disclose the risk to the extent it can be evaluated at this time. For further 
information on the Group’s going concern and viability assessments, see page 57.

The above description of the significant financial matters should be read in conjunction with the Independent Auditor’s Report on pages 109-114 and 
the significant accounting policies disclosed in the notes to the financial statements.

83

GovernanceLandsec Annual Report 2020 
Directors’ Remuneration  
Report – Chairman’s 
Annual Statement

Dear Shareholder,
I am pleased to introduce the 
Directors’ Remuneration Report 
for the year.
I cannot introduce this year’s report without 
acknowledging the serious and sobering impact 
that Covid-19 has had on our communities, 
our partners and our employees. However 
the management team has worked hard to 
minimise the potentially devastating impact 
of the virus and follow the plans we set out 
at the beginning of the year under review. 

This report comprises two sections: first, the 
annual report on remuneration, which describes 
how the Directors’ Remuneration Policy has been 
implemented during the year and second, a 
summary of our current Policy which received a 
99.4% vote from shareholders at the Company’s 
AGM in 2018. My letter to you provides: context 
on the performance of the business and its 
management; the decisions made by the 
Committee during a turbulent year; and a 
description of how the Policy has been and will 
be implemented. I hope you find it useful. 

Performance for the 2019/20 financial year
It is important that the pay for our Executive 
Directors should be seen against the 
background of the performance of the business, 
both during the financial year in question and 
over the performance period of the Long-Term 
Incentive Plan (LTIP).

Although overshadowed by the Covid-19 
pandemic, Landsec’s performance was mixed 
for the financial year ended 31 March 2020. 
We have been proactive in a tough retail 
market, maintaining high occupancy and 
protecting income. We have extended our 
leadership in sustainability, setting further 
stretching targets as we improve the way 
we operate for the benefit of our customers, 
communities and environment. 

The market has faced unsettled conditions with 
different sub-sectors affected in different ways. 
The office market in London continued to be 
strong with stable levels of demand, rising rental 
values and capital values broadly flat. The retail 
market continued to be challenged, with limited 
demand for space and poor investor sentiment 
impacting rental and capital values. Covid-19 
has affected both markets, with retail being 
particularly impacted with the majority of 
physical stores closed.

Edward Bonham Carter
Chairman, Remuneration Committee

Committee members
 — Edward Bonham Carter (Chairman)
 — Cressida Hogg
 — Stacey Rauch
 — Christophe Evain

Highlights 
 — Engagement with Employee Forum
 — Post-cessation shareholding policy 

introduced

 — New Chief Executive appointed

Key responsibilities 
 — Oversight of reward matters 

across the Group

 — Maintaining a strong link between 

returns to shareholders and 
reward for Executives 

 — Approving individual reward 
outcomes for the Executive 
Directors and Executive 
Committee

Number of meetings 
and attendance
 — Four scheduled meetings
 — Three additional meetings
 — 96% attendance1 

1.   Christophe Evain was unable to attend one additional 

meeting.

84

The actions we have taken to improve the 
quality of our portfolio over the last few years 
have enabled us to achieve resilient results in 
the face of this wider uncertainty and caution. 
Revenue profit, before provisions related to 
2020/21 rent, is down 1.1%. Adjusted diluted 
earnings per share are also down 6.4% to 55.9p. 
Asset values declined by 8.8% in aggregate 
reflecting the weaker retail market, particularly 
shopping centres and retail parks. This resulted 
in a 11.6% reduction in EPRA net tangible assets 
per share to 1,192p.

These results are clearly reflected in the variable 
pay awarded to the Executive Directors.

Annual bonus performance
The annual bonus for the year comprises two 
parts: company performance and personal 
performance. Company performance is 
determined by three key measures – total 
property return (TPR), revenue profit and 
performance against specific business 
objectives. Approximately half of our workforce 
benefits from the Company performance 
element, which is calculated using the same 
methodology for everyone and all employees 
are eligible for a personal performance bonus. 

For 2019/20, we made a revenue profit of £414m; 
a decrease of 6.3% on the prior year. TPR fell 
below our external benchmark, but we made 
important progress against many of our 
strategic objectives. For each Executive Director, 
the personal performance element of the bonus 
(which makes up 13% of the total opportunity) 
comprises a number of individual targets. 
Performance against each target was 
thoroughly tested by the Committee. Executive 
Directors were awarded, on average, an annual 
bonus of 46% of the maximum for the year – 
a full assessment of performance under each 
metric is provided on pages 89-90. In view of 
the Covid-19 impact, this bonus will not be paid 
in cash, but will be deferred in full into shares, 
vesting in July 2021.

Long-Term Incentive Plan performance
Vesting of the LTIP is determined by performance 
against two equally-weighted measures of total 
property return (TPR), measured versus an MSCI 
benchmark, and total shareholder return (TSR) 
relative to FTSE 350 real estate companies. 
Performance under both measures was below 
the threshold level and as such there is no 
vesting of the 2017 LTIP award.

Management changes
On 11 July 2019 Robert Noel announced his 
intention to retire from the Board during 2020. 
He stepped down as CEO on 31 March 2020 and 
full details of the financial arrangements of his 
departure are explained on page 91.

Following Robert’s announcement, the Board 
instigated a search for a replacement CEO 
and after thorough consideration Mark Allan 
was appointed. He joined the business on 
14 April 2020. Full details of his remuneration 
arrangements are set out on page 91. 

Landsec Annual Report 2020Discretion
The Committee considers the exercise of 
discretion very carefully. The departure of Robert 
Noel was comprehensively reviewed by the 
Committee and after taking into account 
Robert’s length of service, commitment to the 
business and his record in steering the Company 
through a turbulent economic environment, the 
Committee deemed him to be a good leaver 
under the terms of the LTIP and bonus schemes. 
Robert continued to lead the business and fulfil 
his role, offering his full cooperation during 
handover; he will also maintain a substantial 
shareholding for two years from 1 April 2020. 
Full details can be found on page 91.

When considering the total amounts earned 
under the annual bonus and LTIP, the 
Committee considers the overall performance 
of the Company and any exceptional factors. 
The Committee determined that no discretion 
needed to be exercised to override the bonus 
or LTIP for 2019/20.

Executive remuneration for 2020/21
Impact of Covid-19
The Committee has considered the potential 
impact of stock market movements on the 
number of shares to be granted under the 2020 
LTIP. The Committee is aware of concerns 
expressed by some shareholder bodies that the 
recent general stock market decline may distort 
the numbers of shares granted under companies’ 
LTIP plans in 2020. We have therefore ensured 
that the Remuneration Committee has 
discretion to apply a downward adjustment 
to the level of LTIP vesting in 2023 if it considers 
that the vesting value represents an unjustified 
‘windfall gain’ to executives, taking account 
of the level of performance achieved over the 
relevant period.

The 2020 annual salary review for Executive 
Directors has been cancelled and the Executive 
and Non-executive Directors have also agreed 
to waive 20% of base salary or fees for a 
three-month period commencing 1 May 2020. 
The funds will be used for charitable contributions 
towards the fight against the pandemic and 
to support the most vulnerable members of 
society in the communities we serve.

No cash bonus will be paid to Executive 
Directors for the year under review. Instead all 
bonus earned will be paid in July 2020 in the 
form of deferred shares.

Additionally the Executive Directors have agreed 
to waive their annual bonus related to financial 
measures for at least the first quarter of 2020/21. 

1. Base salary
Annual salary reviews, normally effective 
from June, for Executive Directors have 
been cancelled.

Colette O’Shea’s role expanded significantly 
during the course of the year under review. 
With effect from 1 April 2019 her role changed 
to take accountability for our large Retail 
Portfolio, in addition to the London Portfolio 

she already managed. From the second half 
of 2019, she also took on accountability 
for leading and managing our extensive 
development pipeline in suburban London. 
Colette’s role also now includes leading our 
transformation programme, including driving 
the customer agenda and managing the 
complex and high profile relationships with retail 
and office occupiers at a time of economic 
pressure. The Committee made an adjustment 
to Colette’s salary, effective 1 January 2020, to 
recognise the significant expansion of her role, 
responsibilities and leadership status. The 
Committee has benchmarked the role considering 
these expanded responsibilities and her greater 
leadership accountabilities, and has taken 
input from its internal and external advisors. 
The new salary is £480,000, an increase of 
£40,000 (9.1%). There will be no further review 
until June 2021.

2. Annual bonus
Executive Directors will be eligible for an annual 
bonus of up to 150% of salary. As in previous 
years, this will be based on a mix of financial 
and strategic measures, with a minority based 
on personal performance targets. Further detail 
is provided on page 95. As noted above, annual 
bonus related to financial measures will be 
waived for at least the first quarter for 2020/21. 

3. Long-Term Incentive Plan
No changes are proposed for the LTIP in 2020. 
We will be making awards under the LTIP in 
June 2020, which will be subject to TSR and 
TPR performance conditions over the three-year 
performance period. Any vesting awards will 
continue to be subject to a two-year post-
vesting holding period. Further detail is provided 
on page 95. 

Remuneration across the Company
We oversee all remuneration policies and 
practices across the organisation, and are 
regularly briefed by the Group HR Director on 
their implementation throughout the business. 
When making any decisions on remuneration 
matters, the Committee takes account of the 
interests of all internal and external stakeholders. 

Gender pay gap
During the course of the year, the Committee 
was disappointed to learn that the Company’s 
gender pay gap had not improved. We remain 
concerned about the gap and continue to 
review management’s response to this important 
topic. More information on the measures being 
taken to deal with this can be found on page 46 
and on the Company’s website. 

Employee voice
In addition to our first ‘Meet the NEDs’ event 
(more details can be found on page 71), I took 
the opportunity to meet with our Employee 
Forum in 2019, specifically to understand the 
views of the wider workforce in respect of 
Executive remuneration, and to allow employees 
to ensure their voice was heard directly by this 
Committee. I was pleased to answer a number 
of questions posed by the forum and we 
engaged in a lively and constructive discussion. 

Governance review
Minimum shareholding requirements (MSR)
During the year, the Committee approved the 
Company’s minimum shareholding requirement 
(MSR) policy. The MSR applying to our new 
CEO has been increased to 300% of salary 
(250% for the former CEO), and the MSR 
remains at 200% of salary for other Executive 
Directors. From 1 April 2020 the MSR will apply 
in full for a period of two years after leaving the 
Board, to ensure alignment with shareholder 
interests even after an Executive Director leaves 
the Company.

Pension
Complying with recent corporate governance 
developments, our new CEO will receive a 
pension allowance of 10.5% in line with the 
wider workforce. Colette O’Shea also received 
a reduced pension allowance of 10.5% from 
1 January 2020. Martin Greenslade’s pension 
allowance will reduce from 25% to 20% from 
1 June 2020 and will be subject to further 
consideration as part of the Policy review  
in 2021.

Directors’ remuneration policy 
We tabled our Directors’ remuneration policy 
(DRP) at the Annual General Meeting on 12 July 
2018 which was overwhelmingly supported 
with a 99.4% shareholder vote in favour. The 
Committee intends to carry out a full review 
of the Directors’ Remuneration Policy during 
2020, to ensure that it remains appropriate and 
aligned with the interests of the business for the 
coming period. In doing so, we will take account 
of developments in market best practice and 
investor expectations, as well as the specific 
nature of our business and the sector in which 
we operate. An amended policy will be 
presented for approval at our 2021 AGM. 

Conclusion
Having chaired the Remuneration Committee 
since 1 January 2019 on a transitional basis, 
I have handed over the role of Chair to 
Christophe Evain from 6 May 2020. I will continue 
to serve on the Committee. Christophe has 
gained experience as a member of this 
Committee and the Board since his appointment 
in April 2019. He will lead the Committee 
through the upcoming Policy review process.

I hope that you have found my letter useful, 
informative and clear. I am grateful for the 
engagement and support provided by our 
shareholders, and welcome your feedback 
on this report.

Edward Bonham Carter
Chairman, Remuneration Committee

85

GovernanceLandsec Annual Report 2020 
Remuneration  
at a glance 

Our at a glance 

summary sets out 
clearly and transparently 
the total remuneration 
paid to our Executive 
Directors in 2019/20.

We aim to align the total 
remuneration for our Executive  
Directors to our business strategy 
through a combination of salary, 
bonus and long-term incentive 
schemes, underpinned by 
stretching performance targets.

Remuneration structure

Remuneration principles

We will materially 
differentiate reward 
according to 
performance.

Performance targets 
will be stretching, 
and will balance both 
long- and short-term 
performance, absolute 
and relative measures.

We will reward 
competitively to 
attract and retain 
the best talent.

The breakdown of fixed 
and variable pay will  
be appropriate to  
each role.

Our framework will be 
transparent with clear 
line of sight from 
Landsec’s performance  
to individual outcomes.

Performance-related 
variable pay will be 
subject to malus and 
clawback.

Fixed pay
 — base salary

 — benefits

 — pension

Performance
£414m

Revenue profit  
(2019: £442m)

-35.4%

Annual TSR  
(2019: 2.9%)

-4.5%

Ungeared TPR  
(2019: 0.4%)

55.9p

Adjusted diluted EPS  
(2019: 59.7p)

Annual bonus

Long-Term Incentive

More details  
on page 100

More details  
on page 100

More details  
on page 101

Remuneration across the Group
£51m

Chief Executive remuneration
£1,569,474

Total pay bill  
(2019: £51m)

0%

Single figure  
(2019: £1,624,153)

43.8%

Employees received an annual increase 
(2019: 83.3%)

Annual bonus percentage  
(2019: 50.5%)

0%

Average pay increase  
(2019: 2.5%)

99.6%

Employees to be paid a bonus  
(2019: 93.9%)

0%

LTIP vesting  
(2019: 0%)

-3.4%

Total remuneration  
(2019: -4.1%)

Gender pay gap reporting
37.7%

Mean hourly pay gap  
(2019: 36.8%)

86

34.3%

Median hourly pay gap  
(2019: 37.1%)

61.0%

Mean bonus pay gap  
(2019: 64.6%)

Landsec Annual Report 2020Summary of Executive Directors’ total remuneration

Table 32

Robert Noel,  
Chief Executive
(£000)

Martin Greenslade,  
Chief Financial Officer
(£000)

Colette O’Shea,  
Managing Director,  
Property
(£000)

1,569

1,624

2,000

1,500

1,000

500

0

1,038

1,063

845

827

Base salary earned

Benefits

Pension allowance

Annual bonus paid in cash

Annual bonus deferred into shares

Long-term incentives vested

2019/20
2019/20
812

2018/19
2018/19
797

22

202

–

533

–

22

199

400

206

– 

2019/20
2019/20
528

20

132

–

358

–

2018/19
2018/19
519

20

130

260

134

–

Total remuneration

1,569

1,624

1,038

1,063

2019/20
2019/20
444

2018/19
2018/19
422

17

53

–

331

–

845

17

55

212

121

–

827

Summary of Executive Directors’ variable remuneration

Weighting

Outturn

% of weighting achieved

One-year TPR

Revenue profit

London development projects

26%

26%

6%

0.0%

9.3%

1.0%

London pipeline

12%

10.5%

Modern Methods of Construction

Annual 
bonus

Enhanced retail offer

Social contribution

Energy reduction

People and diversity 

4%

4%

3%

3%

3%

3.5%

4.0%

3.0%

3.0%

3.0%

Total Company bonus opportunity

87%

37.3%

Individual targets

Total bonus opportunity

Three-year TSR

LTIP

Three-year TPR

Total LTIP opportunity

13%

8.7%1

100%

46.0%1

50%

50%

0.0%

0.0%

100%

0.0%

1. Average achieved for Robert Noel, Martin Greenslade and Colette O’Shea.

To read more on our strategy, 
go to page 20

87

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration

The Annual Report on Remuneration 

describes how the Directors’ Remuneration 
Policy (‘The Policy’), approved by shareholders 
at the Annual General Meeting in July 2018, 
has been applied in the financial year ended 
31 March 2020.

In this section
1.  Remuneration outcomes 
2. Management changes
3. Directors’ interests 
4. Application of Policy for 2020/21
5. Comparison of CEO pay to Total 

Shareholder Return 

6. The context of pay in Landsec 
7.  Dilution
8. Remuneration Committee meetings
9.  Shareholder voting

Fixed pay

Annual bonus

Long-Term Incentive Plan awards

During the course of 2019/20, the Remuneration 
Committee was engaged in a number of key 
matters, including:

 — Determining the annual level of LTIP grants 

to Executive Directors and Executive 
Committee members

 — Determining salary increases for the 

 — Monitoring Directors’ compliance with the 

Executive Directors and Executive Committee 
members, together with the overall level 
of salary increases for employees across 
the Group

 — Setting and subsequently reviewing the 

outcomes for corporate, business unit and 
personal targets under the annual bonus 
scheme for Executive Directors and Executive 
Committee members

 — Reviewing and determining the outturns 
against the performance conditions, and 
subsequent vesting outcome, of awards 
granted under the Long-Term Incentive Plan 
(LTIP) awarded in 2017

 — Reviewing the long-term incentive 
arrangements below Executive level

Company’s share ownership policy

 — Monitoring developments in stakeholder 

sentiment on executive pay and corporate 
governance, including participating in 
consultation exercises where appropriate

 — Overseeing the calculation and publishing 

of the Group’s gender pay report

 — Determining the remuneration terms for 

Robert Noel following his retirement

 — Determining the remuneration terms for 
Mark Allan, our newly appointed CEO

Unless otherwise stated, narrative and 
tables are unaudited and TPR refers to the 
Group’s ungeared total property return relative 
to an MSCI benchmark comprising all March-
valued properties.

1.  Remuneration outcomes for Directors during the year
In this section, we explain the pay outcomes for Directors in relation to the financial year ended 31 March 2020. Tables 33 and 34 show the payments 
we expect to make and then tables 35-38 give more detail on how we have measured the performance outcomes with respect to the annual bonus 
and LTIP in the context of value created for shareholders.

1.1 Directors’ emoluments (Audited)
The basis of disclosure in the table below is on an ‘accruals’ basis. This means that the annual bonus column includes the amount that will be awarded 
in July 2020 in connection with performance achieved in the financial year ended 31 March 2020. 

The values shown for the 2019/20 annual bonus and the 2017 LTIP awards (for the three-year performance period ended 31 March 2020) are based on 
estimated achievement against total property return performance measures. The estimated LTIP achievement is based on actual TSR data and together 
with the estimated TPR; the vesting level for the 2017 LTIP is projected to be zero.

Single figure of remuneration for each Executive Director (£000) 

Table 33

Base salary1

Benefits2

Pension
 allowance3

Annual bonus 
paid in cash4

Annual bonus 
deferred into
shares4

Long-term 
incentives 
vested5

Total

fixed pay

variable pay

Total  

Total  

Executive Directors

Robert Noel

Martin Greenslade

Colette O’Shea

2019/20

2018/19

2019/20

2018/19

2019/20

2018/19

812

797

528

519

444

422

22

22

20

20

17

17

202

199

132

130

53

55

–

400

–

260

–

212

533

206

358

134

331

121

–

–

–

–

–

–

1,569

1,624

1,038

1,063

845

827

1,036

1,018

680

669

514

494

533

606

358

394

331

333

1.  Base salary earned during the year. See table 46 for details of annual salary effective from 1 June 2019.
2.  Benefits consist of a car allowance, private medical insurance, income protection and life assurance premiums.
3. The pension amount for Robert Noel and Martin Greenslade is a cash allowance of 25% of base salary. The pension amount for Colette O’Shea was 12.5% of base salary up to 31 December 

2019 and 10.5% from 1 January 2020.

4. In response to the Covid-19 pandemic,  Executive Directors’ 2019/20 annual bonus award will be wholly deferred into shares vesting in 2021. 
5. As no LTIP awards were eligible to vest in respect of 2018/19 or 2019/20, figures in this table do not include the impact of any share price appreciation. Dividend equivalents do not accrue on 

these awards between grant and vesting. 

88

Landsec Annual Report 2020Single figure of remuneration for each Non-executive Director (£000)

Table 34

Fees1

Benefits2

Pension
 allowance

Annual bonus 
paid in cash

Annual bonus 
deferred into
shares

Long-term 
incentives 
vested

Total 

Total fixed
remuneration

Total variable
remuneration

Non-executive Directors

Cressida Hogg

Chris Bartram

Stacey Rauch2

2019/20

2018/19

2019/20

2018/19

2019/20

2018/19

Edward Bonham Carter 2019/20

Nicholas Cadbury

2018/19

2019/20

2018/19

Madeleine Cosgrave

2019/20

Christophe Evain3

2018/19

2019/20

2018/19

375

290

70

70

70

70

95

84

90

90

70

18

70

–

–

–

–

–

5

3

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

375

290

70

70

75

73

95

84

90

90

70

18

70

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

375

290

70

70

75

73

95

84

90

90

70

18

70

–

1.  Represents fees paid to Directors during the year. See table 47 for annual fees as at 31 March 2020.
2. Stacey Rauch receives UK tax return support which is treated as a benefit in kind. 
3. Christophe Evain was appointed to the Board on 1 April 2019.

1.2 Annual bonus outturn
In the year under review, Executive Directors had the potential to receive a maximum annual bonus of up to 150% of base salary. Of this, 130% 
was dependent on meeting Group targets and 20% dependent on meeting personal targets. All targets were set at the beginning of the year. 
The following table confirms the targets and their respective outcomes. The on-target bonus is 75% of salary (equivalent to 50% of the maximum 
opportunity). The bonus payable for threshold performance is 37.5% of salary (equivalent to 25% of the maximum opportunity).

Annual bonus performance 2019/20: Company objectives

Measure

Weighting

Description

Performance outcome

Ungeared total 
property return (TPR)

Revenue profit

London development 
projects

26% The Group’s ungeared TPR relative to an MSCI 
benchmark comprising all March-valued 
properties (excl. Landsec)

26% Once the Group has met a threshold revenue 
profit, 5% of the excess is contributed to the 
bonus pool for the Group (capped at 26%)

6% Progress on key developments, including 
21 Moorfields. High profile London 
developments are key drivers of income and 
revenue profit for the future

Threshold (6.5%)
Benchmark

Target (13%)
Benchmark +0.7%

Maximum (26%)
Benchmark +2.0%

Actual
Below benchmark

Threshold (0%)
£408m

Target (13%)
£426m

Maximum (26%)
£444m

Actual
£421m¹

Specific targets have been set for each major development in relation to 
project progress versus time and budget and have been partially achieved.

London development 
pipeline

12% Pipeline of future developments 

ensures future ability to drive income and 
capital growth

Threshold (3%)
1 On track

Target (6%)
2 On track

Maximum (12%)
3 On track

Actual
3 On track

Modern Methods 
of Construction

Delivery of enhanced 
retail units

Social value creation

Energy usage 
reduction

Diversity

4% Introduction of Modern Methods of 

Construction enables quicker and more 
efficient construction, which reduces costs

4% Delivery of specific enhanced units for key, 
strategic customers at shopping centres is 
key to the delivery of our projected 
performance targets

3% Landsec has committed to deliver £25m of 
social value through our community 
programmes by 2025 

3% Delivery of quantifiable energy 

reduction targets across our portfolio 

3% Improving the diversity of our internal and 

external talent pipeline

Threshold (1%)
Sumner Street

Target (3%)
Sumner Street +1

Maximum (4%)
Sumner Street +2

Actual
Sumner Street +1

Threshold (1%)
1 Complete

Target (3%)
2 Complete

Maximum (4%)
3 Complete

Actual
3 Complete

Threshold (1%)
£3.5m value 
created

Threshold (1%)
1% reduction

Target (2%)
£4.0m value 
created

Target (2%)
2% reduction

Maximum (3%)
£4.5m value 
created

Actual
£4.8m value 
created

Maximum (3%)
3% reduction

Actual
3% reduction

Threshold (1%)
Establish capability 
to measure 
shortlists

Target (2%)
Workplace 
accreditations 
achieved

Maximum (3%)
Improved 
disclosure 
demonstrated

Actual
Accreditation 
and disclosure 
achieved

Total Group targets

87%

Personal objectives

13% A mix of short- and long-term individual 

goals set at the beginning of the year.

See table 36 
overleaf.

Total annual bonus

100%

1. Adjusted revenue profit.
2. Average achieved for Robert Noel, Martin Greenslade and Colette O’Shea. 

Table 35

Outturn 
(% of  

maximum)

0.0%

9.3%

1.0%

10.5%

3.5%

4.0%

3.0%

3.0%

3.0%

37.3%

8.7%2

46.0%

89

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration
continued

Annual bonus performance 2019/20: Personal objectives

The Executive Directors shared a number of common targets which included:

Personal objectives

Assessment

Table 36

—  Oversee the successful rationalisation of business units into a streamlined 

organisational structure to deliver efficiencies and synergies. 

—  Strengthen our position as a sustainability leader. 

—  Integration completed in the first half with synergies created and minimal 
regretted leavers. Smooth transition to internal and external reporting in 
the new structure.

—  Established a strategy to be a net zero carbon business by 2030. 

Science-based carbon reduction targets amended for 1.5ºC of warming. 
CDP A list for third consecutive year.

—  Develop succession and talent plans for critical leadership roles, with a 

—  Succession plans delivered, diversity strategy refreshed and transition 

strong focus on diversity. 

arrangements for smooth CEO handover implemented.

Each Director’s contribution towards these shared objectives was rigorously assessed by the Committee and a performance rating awarded out of a maximum 
of 13% of the total opportunity (equivalent to 20% of salary) as shown in table 37 below.

Annual bonus achievement as a percentage of salary

Table 37

Robert Noel

Martin Greenslade

Colette O’Shea

Company bonus (87%)

Individual bonus (13%)

Total bonus (100%)

Maximum 
achievable

% Salary 
awarded

Maximum 
achievable

% Salary 
awarded

Maximum 
achievable

% Salary 
awarded1

130%

130%

130%

55.5%

55.5%

55.5%

20%

20%

20%

10%

12%

18%

150%

150%

150%

65.5%

67.5%

73.5%

1. Due to the impact of the Covid-19 pandemic, the Committee decided to defer cash bonus payments into shares, which will vest in July 2021. 

1.3 Long-Term Incentive Plan outturns 
The table below summarises how we have assessed our LTIP performance achievement over the three years to 31 March 2020.

LTIP performance 2017-2020

Measure

Weighting

Description

Performance outcome

Total shareholder 
return (TSR)1

50% TSR relative to the FTSE 350 Real Estate 

Index, weighted by market 
capitalisation, measured over the 
three-year performance period.

Ungeared total 
property return 
(TPR)2

50% The Group’s ungeared TPR relative to an 

MSCI benchmark comprising all March-
valued properties (excluding Landsec), 
measured over a three-year period. 

Threshold (10%)
Index

Target (25%)
Index +1.3% p.a. 

Maximum (50%)
Index +3% p.a.

Actual
Below index

Threshold (10%)
Benchmark

Target (25%)
Benchmark 
+0.4% p.a.

Maximum (50%)
Benchmark 
+1.0% p.a.

Actual
Below 
benchmark 

Total

100%

20%

50%

100%

1.   Index excludes Landsec.
2. The outturn is adjusted to take account of the performance of trading properties.

Table 38

Outturn  
(% of 
maximum)

0%

0%

0%

90

Landsec Annual Report 2020 
2. Management changes during the year

2.1 Retirement of Robert Noel
As announced on 11 July 2019, Robert has retired from his role as CEO. 
He stepped down as CEO and as a Director of the Board on 31 March 
2020 and his employment ends on 10 July 2020 in accordance with his 
12-month notice period. 

Salary and benefits
Robert will receive salary, benefits, and pension allowance as normal 
up until the end of his employment. The total value of these for the period 
from 1 April to 10 July 2020 is £292,227 (subject to all necessary deductions). 

Annual bonus
As explained on page 85, the Committee exercised its discretion and 
deemed him to be a ‘good leaver’ under the terms of the Policy and 
relevant incentive plan rules. In line with Company policy on ‘good leaver’ 
status, in July 2020 Robert will be paid his annual bonus of £533,357. 
This is in respect of the year ended 31 March 2020 which he served in full. 
The total bonus amount will be deferred into shares in line with other 
Executive Directors and will vest after one year. No bonus award will 
be made for the financial year commencing 1 April 2020.

subject to their performance conditions measured over the full 
performance period. Any vesting awards will be subject to the normal 
two-year post-vesting holding period. 

Outstanding unvested deferred bonus options over 25,076 shares will 
vest in full and become exercisable for a six-month period from the 
normal vesting date, 25 June 2020, subject to the rules of the Deferred 
Share Bonus Plan (DSBP). 

As noted above, Robert will receive a further award under the DSBP 
in respect of his full bonus for the Company’s financial year ended 
31 March 2020.

Post-cessation shareholding
Although Robert’s retirement from Landsec was announced prior to 
the approval of the Company’s post-cessation shareholding policy, 
Robert is required to hold 100,000 shares for a period of two years 
from 1 April 2020.

Compensation for loss of office
Robert will not be eligible for any payments for loss of office.

Share awards
Outstanding LTIP awards have been pro-rated for the portion of the 
performance period served (see table below). The awards will remain 

Malus and clawback
Malus and clawback provisions will continue to apply to annual bonus, 
deferred bonus and LTIP award.

Outstanding LTIP awards – Robert Noel

Award

2017 LTIP share option granted on 26 June 2017

2018 LTIP share option granted on 25 June 2018

2019 LTIP share option granted on 25 June 2019

1. Subject to performance conditions.

Number of shares  
subject to award

Maximum number of 
shares which could vest1

228,583

251,880

297,950

228,583

167,920

99,316

Table 39

Vesting date

26 June 2020

25 June 2021

25 June 2022

2.2 Appointment of Mark Allan 
Mark Allan was appointed as our new CEO with effect from 14 April 2020. 
The Committee determined Mark’s remuneration taking account of pay 
levels in our sector peers and for companies similar in size to Landsec, 
as well as the skills and experience he brings. His remuneration has been 
set within the parameters of the approved Policy, and consists of:

 — A base salary of £800,000

 — A standard Company benefits package including car allowance, health 

cover and life insurance

 — A one-time relocation allowance of £200,000 (subject to tax and NI) 

repayable on a pro-rata basis in the event of termination within two years

 — A pension allowance of 10.5% of salary, in line with the majority 

In compensation for incentive awards forfeited on his resignation from 
his previous employer, three share awards were made shortly after 
Mark joined the Company, see table below for detail of the awards. 
These awards will vest on the same timeframe as the awards they 
replace. As the performance period for the first two tranches has been 
completed, or substantially completed, their value has been determined 
based on the extent to which the performance conditions were satisfied 
up to 30 November 2019, and these tranches will vest subject to 
continued service only. The third tranche will be subject to Landsec’s 
TSR and TPR performance over the two-year period starting 1 April 2020, 
with the same performance targets as the 2020 LTIP grant made to other 
Landsec employees. All three tranches will be subject to a two-year 
post-vesting holding period, and are granted on materially equivalent 
terms to the rules of the Landsec LTIP including malus and clawback. 

workforce rate

 — A maximum annual bonus of 150% of salary and

 — LTIP awards of 300% of salary. 

Mark will also be required to comply with the Company’s newly approved 
Minimum Shareholding Policy, and build and hold a shareholding to the 
value of 300% of salary within five years of his appointment, which he will 
also be required to retain for a two-year period post-cessation. 

Compensation for forfeited awards – Mark Allan

As compensation for the annual bonus that would have been received 
from his former employer, Mark will receive a replacement award of 
£674,630, repayable on a pro-rata basis if he leaves Landsec within two 
years. In line with the plan rules of his previous employer, 40% of the net 
amount of this award will be used to purchase shares in Landsec to be 
held for a period of at least three years.

Date of  
grant

Landsec
awards 
granted

Vesting  
date

Face value (£)
of award1

Performance 
conditions

 Table 40

2019 award

2018 award

2017 award

On appointment 

113,753

June 2022

1,039,476

On appointment

70,419

April 2021

On appointment

96,890

July 2020

643,488

885,379

1. Based on the Landsec share price as at 15 November 2019 of 913.8p.
2.  These are based on previous employer’s performance, for which the performance periods are completed or substantially completed. They will vest subject to continued service only. 

Yes

No2

No2

91

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration
continued

3. Directors’ interests 

3.1 Total shareholding (Audited)
Details of the Directors’ interests, including those of their immediate families and connected persons, in the issued share capital of the Company at the 
beginning and end of the year, together with their required shareholding, are set out in the table below. 

Executive Directors are expected to meet the minimum shareholding requirements within five years of appointment to the Board. Where the minimum 
level is not met, or where the value of shareholding falls below the required level due to movements in the share price, the Executive Director is 
expected to retain 100% of the shares acquired, net of tax, under any share plan awarded by the Company.

Non-executive Directors are expected to meet the minimum shareholding requirements within three years of appointment to the Board. The shareholding 
requirements are considered met once the Non-executive Director has obtained the required holding value and, provided those shares are retained, no 
adjustment is required due to movements in the share price.

Directors’ shares

Name
Robert Noel2
Martin Greenslade³
Colette O’Shea
Cressida Hogg
Chris Bartram
Stacey Rauch
Edward Bonham Carter
Nicholas Cadbury
Madeleine Cosgrave
Christophe Evain

Salary/ 
base fee at 
31 March 2020 
(£)

Minimum 
shareholding 
requirements 
(% of salary/
base fee)

Required
holding 
value 
(£)

Holding
(ordinary 
shares)
1 April 2019

Holding
(ordinary 
shares)
31 March 2020

Deferred
bonus shares
under holding 
period

Value of  
holding 
(£)1

In  
compliance 
with policy

Table 41

814,000
530,000
480,000
375,000
70,000
70,000
70,000
70,000
70,000
70,000

250% 2,035,000
200% 1,060,000
960,000
200%
375,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%

396,810
432,653
66,309
9,375
19,080
8,000
9,375
4,481
–
–

100,000
444,087
66,309
41,375
19,080
8,000
9,375
7,481
4,883
8,000

13,290
8,651
7,850
n/a
n/a
n/a
n/a
n/a
n/a
n/a

630,799
2,520,845
412,923
230,376
106,237
44,544
52,200
41,654
27,189
44,544

–

1. Using the closing share price of 556.8p on 31 March 2020 and including deferred shares at 100%, net of the notional tax and employee NIC. 
2. Robert Noel retired from the Board on 31 March 2020 and details of his post-termination shareholding obligations are detailed on page 91. 
3. The number of shares held by Martin Greenslade at 31 March 2019 was 432,653 and not 422,153 as disclosed in last year’s report.

3.2 Outstanding share awards held by Executive Directors (Audited)
The table below shows share awards granted and vested during the year, together with the outstanding and unvested awards at the year end. 
From 2015, Matching Share Plan (MSP) awards for Executive Directors have been discontinued. LTIP awards are granted in the form of nil cost options, 
which may be exercised from the third anniversary of the date of grant, until their expiry on the tenth anniversary of the date of grant.

Outstanding LTIP and MSP share awards and those which vested during the year 

Robert Noel

LTIP shares

Martin Greenslade

LTIP shares

Deferred shares

Colette O’Shea

LTIP shares

Deferred shares

Matching shares

Deferred shares

Award date

27/06/2016

26/06/2017

25/06/2018

25/06/2018

25/06/2019

27/06/2016

26/06/2017

25/06/2018

25/06/2018

25/06/2019

27/06/2016

26/06/2017

25/06/2018

27/06/2016

26/06/2017

25/06/2019

92

Market price 
at award 
date 
(p) 

Options 
awarded

Options 
vested

Table 42

Market price 
at date of 
vesting 
(p)

Vesting date

1,005

1,029

953

953

820

1,005

1,029

953

953

820

1,005

1,029

953

1,005

1,029

820

229,453

228,583

167,920

31,458

25,076

149,361

148,795

163,960

20,477

16,323

50,497

49,908

88,881

30,298

29,945

14,812

–

n/a 27/06/2019

26/06/2020

25/06/2021

31,458

835 25/06/2019

25/06/2020

–

n/a 27/06/2019

26/06/2020

25/06/2021

20,477

835 25/06/2019

–

–

25/06/2020

n/a 27/06/2019

26/06/2020

25/06/2021

n/a 27/06/2019

26/06/2020

25/06/2020

Landsec Annual Report 2020Awards were granted under the LTIP in June 2019, subject to two equally-weighted performance conditions over a three-year performance period, as set 
out below. No awards will vest if the threshold performance targets are not met.

Robert Noel

Martin Greenslade

Colette O’Shea

Number of 
awards

297,950²

193,997

134,211

Share 
price (p)1

819.6

819.6

819.6

Face value

Performance period

Performance conditions

£2,441,998

£1,589,999

£1,099,993

1 April 2019 to  
31 March 2022

50% TSR relative to the FTSE 350 Real Estate Index, 
weighted by market capitalisation. 50% ungeared 
TPR relative to an MSCI benchmark.

1. Face value of awards has been determined based on the closing share price on the trading day immediately prior to the date of grant. 
2. Number of shares have been pro-rated to 99,316 in line with termination date. See page 91 for further details

3.3. Directors’ options over ordinary shares (Audited)
The options over shares set out below relate to the Company’s Savings Related Share Option Scheme (SAYE). The Scheme is open to all qualifying 
employees (including Executive Directors) and under HMRC rules does not include performance conditions.

Outstanding SAYE grants and those which were exercised during the year 

Table 44

Table 43

Martin Greenslade

Total
Colette O’Shea

Total

Number of 
options at 
1 April 
2019

Exercise price 
per share 
(p)

Number of 
options 
granted in 
year to 
31 March 
2020

Number 
options 
exercised

Market price 
at exercise 
(p)

Number of 
options at 
31 March 
2020

1,047

2,373

3,420

1,047

1,186

2,233

859

759

859

759

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,047

2,373

3,420

1,047

1,186

2,233

Exercisable dates

08/2020-02/2021

08/2021-02/2022

08/2020-02/2021

08/2021-02/2022

1. SAYE awards may be exercised during a six-month window after the end of the three-year contract.
2. The exercise price for the 2017 SAYE awards was determined based on the average share price over the period 24 May to 26 May 2017, discounted by 20%.
3. The exercise price for the 2018 SAYE awards was determined based on the average share price over the period 22 May to 24 May 2018, discounted by 20%.

3.4 External appointments for Executive Directors
Executive Directors are permitted to hold one external directorship subject to prior approval by the Board and are permitted to retain any fees paid. 
Robert Noel was appointed as a Non-executive Director of Taylor Wimpey plc with effect from 1 October 2019, and received fees of £30,000 for the 
year ended 31 March 2020 (£60,000 annually) in respect of this appointment. Martin Greenslade was appointed as a Non-Executive Director of Tullow 
Oil plc with effect from 1 November 2019, and received fees of £27,113 (£65,000 annually) in respect of this appointment. 

3.5 Directors’ Service Contracts and Letters of Appointment

Dates of appointment for Directors

Name

Executive Directors

Robert Noel

Martin Greenslade

Colette O’Shea

Non-executive Directors

Cressida Hogg¹

Chris Bartram

Stacey Rauch

Edward Bonham Carter

Nicholas Cadbury

Madeleine Cosgrave

Christophe Evain

Date of appointment

Date of contract

Table 45

1 January 2010

23 January 2012

1 September 2005

1 January 2018

9 May 2013

1 January 2018

12 July 2018

1 August 2009

1 January 2012

1 January 2014

1 January 2017

14 May 2018

13 May 2015

13 May 2015

13 May 2015

1 January 2017

1 January 2019

22 November 2018

1 April 2019

14 March 2019

1.  Cressida Hogg was appointed to the Board on 1 January 2014 as a Non-executive Director. The dates above reflect her appointment as Chairman in 2018.

93

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration
continued

4. Application of Policy for 2020/21

4.1 Executive Directors’ base salaries
A formal salary benchmarking exercise was conducted in 2018 and refreshed in 2019 prior to the appointment of Mark Allan. Current remuneration 
arrangements are competitive and the Committee expects to undertake a further benchmarking exercise in 2021. Colette O’Shea’s salary was adjusted 
in January 2020 to reflect a change in responsibilities as explained on page 85. The annual salary review for Executive Directors, due in June 2020, was 
cancelled due to the impact of Covid-19 and therefore no Executive Director will receive an annual increase in the 2020/21 financial year. 

Executive Directors 

Name

Robert Noel

Martin Greenslade

Colette O’Shea

Mark Allan1

1. From 14 April 2020.

Current salary
(£000)

New salary
(£000)

Percentage 
increase

814

530

480

–

–

530

480

800

–

–

–

–

Table 46

Average annual  
percentage increase  

over five years
 (including 2019/20)

1.5%

1.5%

6.6%

–

4.2 Non-executive Directors’ fees
In December 2019, the fees for Non-executive Directors were reviewed by the Board and the Chairman’s fee was reviewed by this Committee. 
From 1 April 2020, the fees below will apply. We review Non-executive Director fees annually and this year we concluded that the core fees remained 
broadly competitive. Adjustments to the fees for the Remuneration Committee Chairman and the Senior Independent Director were deemed 
necessary. In line with the Committee’s Terms of Reference, no individual was involved in the decisions relating to their own remuneration.

Non-executive Directors’ fees

Base fees
Chairman

Non-executive Director 

Additional fees
Audit Committee Chairman

Remuneration Committee Chairman

Senior Independent Director

1 April 2020 
(£000)

375

70

20

20

15

Table 47

1 April 2019 
(£000)

375

70

20

15

10

94

Landsec Annual Report 20204.3 Performance targets for the coming year
Executive Directors are normally eligible for an annual bonus of up to 150% of salary. In response to the Covid-19 pandemic the Executive Directors 
have agreed to waive annual bonus related to financial measures for at least the first quarter of 2020/21. Details will be provided in the 2021 report.

Annual bonus 2020/21: Performance criteria

Measure

Weighting

Description

Table 48

Performance range

Full details will be provided in the 2021 report.

Ungeared total 
property return (TPR)

Revenue profit

Business KPIs

Total Group targets

Personal objectives

26%

26%

35%

87%

13%

Total annual bonus

100%

The Group’s ungeared TPR relative to relevant MSCI benchmarks comprising March-valued 
properties (excluding Landsec). 

Once the Group has met a threshold revenue profit, 5% of the excess is contributed to the 
bonus pool for the Group (capped at 26% of the overall award). 

Full details will be provided in the 2021 report.

A mix of strategic and operational goals set at the beginning of the year.

Full details will be provided in the 2021 report.

A mix of short- and long-term individual goals set at the beginning of the year.

Full details will be provided in the 2021 report.

LTIP 2020/21: Performance criteria

Measure

Weighting

Description

Performance range

Table 49

Total shareholder 
return (TSR)

Ungeared total 
property return (TPR)

50%

50%

TSR relative to the FTSE 350 Real Estate Index, weighted by market 
capitalisation, measured over a three-year period, from 1 April 2020.

Threshold (10%)  
Index

Target (25%)
Index +1.3% p.a. 

Maximum (50%) 
Index +3% p.a.

The Group’s ungeared TPR relative to an MSCI benchmark comprising 
all March-valued properties (excluding Landsec), measured over a 
three-year period, from April 2020. 

Threshold (10%)
Benchmark

Target (25%)
Benchmark +0.4% p.a.

Maximum (50%)
Benchmark +1.0% p.a.

The Committee has considered the potential impact of stock market movements on the number of shares to be granted under the 2020 LTIP. 
The Committee is aware of concerns expressed by some shareholder bodies that the recent general stock market decline may distort the numbers 
of shares granted under companies’ LTIP plans in 2020. We have therefore ensured that the Remuneration Committee has discretion to apply a 
downward adjustment to the level of LTIP vesting in 2023 if it considers that the vesting value represents an unjustified ‘windfall gain’ to Executive 
Directors, taking account of the level of performance achieved over the relevant period.

Linking remuneration and our strategic objectives 

Table 50

Remuneration measures

Strategic objectives

Total property return benchmark

Revenue profit growth

Business KPIs (a mix of strategic and operational goals)

Key

Deliver sustainable  
long-term 
shareholder value 

Attract, develop, 
retain and 
motivate high 
performance 
individuals

Maximise the 
returns from the 
investment 
portfolio

Be a best-in-class 
counterparty  
to our partners 
and suppliers

Maximise 
development  
performance

Continually 
improve 
sustainability 
performance

Ensure high levels 
of customer 
satisfaction

95

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration
continued

5. Comparison of Chief Executive pay to Total Shareholder Return 
The following graph illustrates the performance of the Company measured by TSR (share price growth plus dividends paid) against a ‘broad equity 
market index’ over a period of ten years. As the Company is a constituent of the FTSE 350 Real Estate Index, this is considered to be the most 
appropriate benchmark for the purposes of the graph. An additional line to illustrate the Company’s performance compared with the FTSE 100 Index 
over the previous ten years is also included.

This graph shows the value, by 31 March 2020, of £100 invested in Landsec on 31 March 2010, compared with the value of £100 invested in the FTSE 100 
and FTSE 350 Real Estate Indices on the same date.

221.5

207.3

200.1

194.1

199.3

193.4

208.7

183.9

166.4

166.8

208.1

189.2

179.6

142.4

134.6

Chart 51

177.8

146.6

122.2

Total Shareholder Return

250

200

)
d
e
s
a
b
e
r
(
)
£
(
e
u
a
V

l

150

100

50

0

175.4

168.8

133.9

137.9

132.4

125.6

113.0

112.6

107.4

115.8

108.7

108.8

Mar-10

Mar-11

Mar-12

Mar-13

Mar-14

Mar-15

Mar-16

Mar-17

Mar-18

Mar-19

Mar-20

Land Securities Group PLC

FTSE 100

FTSE 350 Real Estate

The following table shows how the ‘single figure’ of total remuneration for the Chief Executive has moved over a period of ten years.

Chief Executive remuneration over ten years

Year

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

Chief Executive

Robert Noel

Robert Noel

Robert Noel

Robert Noel

Robert Noel

Robert Noel

Robert Noel

Robert Noel

Francis Salway

Francis Salway

Single figure
of total
remuneration
(£000)

Annual bonus  
award against  

maximum
opportunity1
(%)

Table 52

Long-term 
incentive vesting 
 against amount 
awarded
(%)

1,569

1,624

1,693

2,692

2,011

4,776

2,274

2,678

2,769

1,798

43.8

50.5

58.8

58.8

67.5

94.5

71.0

86.0

24.0

39.0

0.0

0.0

0.0

50.0

13.1

84.7

62.5

76.1

85.9

27.5

1.  Under the policy covering the years 2011–2012 shown in the table, bonus arrangements for Executive Directors comprised three elements: an annual bonus with a maximum potential of 100% 

of base salary, a discretionary bonus with a maximum potential of 50% of base salary and an additional bonus with a maximum potential of 200% of salary. The first two elements were 
subject to an overall aggregate cap of 130% of base salary, with the overall amount of the three elements capped at 300% of base salary.

  2012: 73.4% of the maximum opportunity was awarded under the annual bonus with no awards made under the discretionary bonus or additional bonus.
  2011: 94.5% of the maximum opportunity was awarded under the annual bonus, discretionary bonus of 60% of the maximum opportunity with no awards made under the additional bonus.

96

Landsec Annual Report 2020 
 
6. The context of pay in Landsec 

6.1 Pay across the Group

a. Senior Management 
For the year under review, performance-related pay for our 20 most senior employees (excluding the Executive Directors) is expected to range from 
27% to 50% of salary (2019: 30% to 63%). The average bonus is expected to be 37% of salary (2019: 43%). The LTIP awards made to Senior Management 
in June 2017 vested on the same basis as the awards made to Executive Directors.

b. All other employees 
Due to the impact of the Covid-19, a decision on whether to award any pay increases to employees below the Board has been deferred to September 2020. 
As at 31 March 2020, the ratio of the base salary of the Chief Executive to the average base salary across the Group (excluding Executive Directors) was 13:1 
(£814,000: £64,602).

c. Change in base salary, benefits and bonus during the year

Chief Executive

Average employee

Salary change
(%)

No change

No change

Benefits change
(%)

No change

No change

Table 53

Bonus change 
(%)

-11.9

1.7

d. CEO pay ratio
The tables below shows how pay for the CEO compares to employees at the lower, median and upper quartiles (calculated on a full-time equivalent 
basis). The ratios have been calculated in accordance with Option A of The Companies (Miscellaneous Reporting) Regulations 2018, which uses the 
total pay and benefits for all employees, and is the same methodology that is used to calculate the CEO’s single figure of the remuneration table 
on page 88. 

Year

2020

2019

Method

Option A

Option A

e. Total pay and benefits 

Year

2020

2019

CEO

£1,569,474

£1,624,153

f. Salary component of total pay and benefits

Year

2020

2019

CEO

£811,6201

£797,108

1. Actual salary earned during the year ended 31 March 2020.

25th percentile pay ratio

Median pay ratio

75th percentile pay ratio

Table 54

36:1

38:1

23:1

25:1

15:1

16:1

Table 55

25th percentile pay

Median pay

75th percentile pay

£44,140

£42,859

£69,393

£64,694

£104,438

£98,886

25th percentile pay

Median pay

75th percentile pay

£29,785

£33,667

£58,565

£51,167

£79,203

£73,750

Table 56

The median pay ratio has fallen between 2019 and 2020 due to a 3.4% reduction in CEO total pay. The combination of a decrease in CEO pay and a 7% 
increase in median employee pay has contributed to a narrowing in the ratio between total CEO remuneration and total employee remuneration at 
the median, upper and low quartile levels.

Figures are calculated by reference to 31 March 2020 using actual pay data from April 2019 to March 2020. Excluded from our analysis are joiners, 
leavers and long-term absentees from the Company during the year. As at the date of this analysis the annual bonus amounts were not known, 
therefore estimates have been used for all employees. 

The pay ratio is relatively low by comparison with other FTSE 100 companies and reflects both the profile of roles in our workforce and our policies which 
are inclusive of bonus for all permanent employees and employer pension contributions of 10.5% for all employees. 

6.2 The relative importance of spend on pay
The table below shows the total spend on pay for all Landsec employees, compared with our returns to shareholders in the form of dividends:

Spend on pay1 

Dividend paid2

1. Including base salaries for all employees, bonus and share-based payments.
2. Dividend paid represents dividends declared for the year. See note 11 to the financial statements.

March 2020 
(£m)

51

172

March 2019 
(£m)

51

338

Table 57

%  

change

–

-49%

97

GovernanceLandsec Annual Report 2020 
Annual Report on 
Remuneration
continued

7. Dilution
Awards granted under the Company’s long-term incentive arrangements, which cover those made under the LTIP, MSP, Deferred Share Bonus Plan 
and the ESOP, are satisfied through the funding of an Employee Benefit Trust (administered by an external trustee) which acquires existing Land 
Securities Group PLC shares in the market. The Employee Benefit Trust held 957,692 shares at 31 March 2020.

The exercise of share options under the Savings Related Share Option Scheme (SAYE), which is open to all employees who have completed more than 
one month’s service with the Group, can be satisfied by the allotment of newly issued shares. At 31 March 2020, the total number of shares which could 
be allotted under this Scheme was 440,322 shares, which represents less than 0.1% of the issued share capital of the Company.

8. Remuneration Committee meetings
The Committee met for four scheduled meetings over the course of the year, and for three additional meetings as a result of the CEO appointment 
process. All members attended all the scheduled meetings. Edward Bonham Carter served as the Chairman. The other members during the year were 
Cressida Hogg, Stacey Rauch and Christophe Evain. The Committee meetings were also attended by the Chief Executive, the Group Human Resources 
Director, and the Group General Counsel and Company Secretary who acted as the Committee’s Secretary. 

Over the course of the year, the Committee received advice on remuneration and ancillary legal matters from Aon plc’s executive remuneration 
practice. It has also made use of various published surveys to help determine appropriate remuneration levels and relied on information and advice 
provided by the Group General Counsel and Company Secretary and the Group Human Resources Director. Aon is a member of the Remuneration 
Consultants Group and is a signatory to its Code of Conduct, which requires its advice to be impartial. The Committee is satisfied that the advice it 
receives is independent and objective. Aside from some support in benchmarking remuneration and design of pay and grading structures for roles 
below the Board, the Remuneration Advisors have no other connection with the Group. For the financial year under review, Aon received fees of 
£129,269 in connection with its work for the Committee. 

9. Shareholder voting

Annual Report on Remuneration (2019 AGM)

Directors’ Remuneration Policy (2018 AGM)

1. A vote withheld is not a vote at law.

The Directors’ Remuneration Report was approved by the Board on 11 May 2020 and signed on its behalf by: 

Edward Bonham Carter
Chairman, Remuneration Committee

% of votes 
For

% of votes 
Against

Table 58

Number of 
votes
withheld1

93.1

99.4

6.9

0.6

2,778,071

651,391

98

Landsec Annual Report 2020Summary of Directors’ 
Remuneration Policy

Approach to policy
Our Directors’ Remuneration Policy (DRP) was 
approved at the 2018 AGM receiving a 99.4% 
vote in favour.

The DRP includes the following key features:

 — It is based on a pay-for-performance model

 — Annual performance is assessed against 
a scorecard of financial and strategic key 
performance indicators (KPIs), with an 
emphasis on financial outcomes

 — Part of the annual bonus is deferred 

into shares

 — Long-term performance is assessed by the 
delivery of long-term sustainable returns 
to shareholders (Total Shareholder Return) 
and superior relative investment returns on 
the Company’s property portfolio

 —  A two-year LTIP post-vesting holding 

period operates

 — There is shareholding requirement of 300% 
of salary for the new Chief Executive and 
200% of salary for other Executive Directors.

There have been no material changes in 
the nature or scope of the business over the 
past three years, which remains focused on 
the UK commercial real estate sector. We 
believe the current DRP provides a competitive 
and targeted remuneration package that 
will only reward the Executive Directors for 
achieving our objectives of long-term 
sustainable returns to shareholders and 
maximising investment returns.

The Committee will always operate within the 
policy. It will also operate the various incentive 
plans and schemes according to their respective 
rules and consistent with normal market 
practice, the UK Corporate Governance Code 
and, as applicable, the Listing Rules. Within the 
DRP, the Committee will retain the discretion 
to look at performance ‘in the round’, including 

withholding or deferring payments in certain 
circumstances where the outcomes for Directors 
are clearly misaligned with the outcomes for 
shareholders. Any specific circumstances which 
necessitate the use of discretion will always be 
explained clearly in the following year’s Annual 
Report on Remuneration.

More detail on the discretion reserved to the 
Committee for each element of the remuneration 
package can be found on page 102.

Payment schedule
The following table illustrates in which financial years the various payments in the charts are actually made or released to Executive Directors. 
For illustration purposes only, the table assumes that the annual bonus payment is equivalent to at least 100% of salary.

Payment schedule

Base year

Base year +1

Base year +2

Base year +3

Base year +4

Base year +5

Fixed pay

Paid over financial 
year

Base salary review 
effective 1 June

Annual bonus

Performance period

Long-Term 
Incentive

Share 
ownership

The first portion of 
the annual bonus 
(i.e. up to 50% of 
salary) is paid in cash

The remainder is 
deferred into nil-cost 
options

Performance period

The first deferred 
portion of the annual 
bonus (i.e. between 
50% and 100% of 
salary) vests

The second portion 
of the annual bonus  
(i.e. awards in  
excess of 100% 
of salary) vests

LTIP awards vest  
but remain subject  
to a two-year  
holding period

Holding period on 
LTIP awards ends

CEO 300% of salary

Other Executive Directors 200% of salary

99

Landsec Annual Report 2020Governance 
Summary of Directors’ 
Remuneration Policy
continued

1. Executive Directors

Base salary

Purpose and link to strategy

 — To aid the recruitment, retention and motivation of high performing Executive Directors
 — To reflect the value of their experience, skills and knowledge, and importance to the business.

Operation

Reviewed annually, with effect from 1 June, and reflects:
 — Increases throughout the rest of the business
 — Market benchmarking exercise undertaken periodically to ensure salaries are set at around the median of the market competitive 

level for people in comparable roles with similar levels of experience, performance and contribution
 — Changes in the scope of an Executive Director’s role may also require a further adjustment to salary.

Opportunity

 — The maximum annual salary increase will not normally exceed the average increase across the rest of the workforce (2019: 2.5%). 

Higher increases will be exceptional, and made in specific circumstances, including:
 — Increase in responsibilities or scope of the role 
 — To apply salary progression for a newly appointed Executive Director
 — Where the Executive Director’s salary has fallen below the market positioning.

Benefits 

Purpose and link to strategy

 — To provide protection and market competitive benefits to aid recruitment and retention of high performing Executive Directors.

Operation

Opportunity

Pension 

Executive Directors receive a combination of:
 — Car allowance
 — Private medical insurance
 — Life assurance
 — Ill health income protection
 — Holiday and sick pay
 — Professional advice in connection with their directorship
 — Travel, subsistence and accommodation as necessary
 — Occasional gifts, for example appropriate long service or leaving gifts.

 — The value of benefits may vary from year to year depending on the cost to the Company.

Purpose and link to strategy

 — To help recruit and retain high performing Executive Directors
 — To reward continued contribution to the business by enabling Executive Directors to build retirement benefits.

Operation

Opportunity

Annual bonus

Purpose and link to strategy

 —  Participation into a defined contribution pension scheme or cash equivalent.

 —  Unless they choose to take membership of the occupational pension scheme, Directors receive a pension contribution or cash 

allowance of 10.5% of salary, in line with the maximum employer contribution for all employees in the Company’s Group Personal 
Pension Plan. Robert Noel and Martin Greenslade each received a cash contribution of 25% of salary, which was the previous policy. 
Martin Greenslade’s pension cash allowance will reduce to 20% from 1 June 2020. Mark Allan and Colette O’Shea receive a cash 
contribution of 10.5% of salary.

 — To incentivise the achievement of stretching, near-term business targets and personal performance objectives
 — To reward near-term outperformance relative to industry benchmarks
 — Specific business measures and targets, for example development lettings targets, progress of new developments, and asset 

management initiatives, will protect the value of our properties in the short term, provide future opportunity for the business and 
create long-term revenue profit performance

 — The inclusion of broader KPIs – for example sustainability and diversity targets, ensure that these important priorities get the 

required focus from the executives

 — The ability to recognise performance through variable remuneration enables the Group to control its cost base flexibly and react 

to events and market circumstances

 — Deferral of a portion of annual bonuses into shares encourages a longer-term focus aligned to shareholders’ interests and 

discourages excessive risk taking.

100

Landsec Annual Report 2020Annual bonus – continued

Operation

 — All measures and targets are reviewed and set by the Board at the beginning of the year and payments are determined by the 

Committee after the year end, based on performance against the targets set

 — Specific measures and targets will be set each year, but will always include a measure of total property return versus that of the market
 — Other measures and targets will reflect the most critical business performance indicators for the year ahead and will be both 

specific and measurable. Revenue profit performance will always feature as a key measure

 — The achievement of on-target performance should result in a payment of 50% of the maximum opportunity (i.e. 75% of salary)
 — A small proportion (no more than 20% of base salary) of an Executive Director’s bonus is based on the Committee’s assessment 

of the achievement of pre-set personal performance objectives

 — The structure of the plan incentivises outperformance by ensuring that the threshold targets are stretching
 — Bonuses up to 50% of salary are paid in cash
 — Any amounts in excess of 50% of salary are deferred into shares for one year. Any amounts in excess of 100% of salary are deferred 

into shares for two years

 — Deferred shares are potentially forfeitable if the individual leaves prior to the share release date
 — Bonus payments are not pensionable
 — Withholding and recovery provisions (malus and clawback) apply where any overpayment was made as a result of a material 

misstatement of the Company’s results or a performance condition, or where there has been fraud or gross misconduct, whether 
or not this caused the overpayment.

Opportunity

 — Minimum bonus payable is 0% of salary
 — Maximum bonus potential is 150% of salary.

Long-term incentive

Purpose and link to strategy

 — Incentivises value creation over the long term in excess of that created by general market increases, and equally rewards 

outperformance of our peer group when the overall market has declined

 — Rewards execution of our strategy and the long-term outperformance of our competitors
 — Aligns the long-term interests of Executive Directors and shareholders
 — Promotes retention.

Operation

 — The Committee may make an annual award of shares under the LTIP
 — Vesting is determined on the basis of the Group’s achievements against stretching performance targets over a fixed three-year 

financial period and continued employment. There is no re-testing

 — The Committee reviews the measures, their relative weightings and targets prior to each award
 — The measures selected are relative and directly aligned to the interests of shareholders. 50% of an award is weighted to a measure 
of total property return versus the industry benchmark over a three-year period and 50% to total shareholder return versus our 
listed comparator group over a three-year period

 — For each measure, no awards vest for performance below that of the benchmark. Only a proportion (20%) will vest for matching 

the performance of the benchmark and significant outperformance is required for the maximum award to vest

 — In order to give the participants greater flexibility over the timing of exercise, the awards are given as nil-cost share options with 

a seven-year exercise period. Any outstanding awards also vest as nil-cost options, and dividends accrue on vested options where 
they are subject to a two-year holding period, but not thereafter

 — Executive Directors are required to hold vested awards for a further two years (including post-employment) following the three-year 

vesting period expiry

 — Withholding and recovery provisions (malus and clawback) apply where any overpayment was made as a result of a material 

misstatement of the Company’s results or a performance condition or where there has been fraud or gross misconduct, whether 
or not this caused the overpayment.

Opportunity

 —  Award limit – 300% of salary.

Savings Related Share Scheme (SAYE)

Purpose and link to strategy

 — To encourage all employees to make a long-term investment in the Company’s shares, through a savings-related arrangement.

Operation

 — All employees, including Executive Directors, are entitled to participate in the SAYE Scheme operated by the Company in line with UK 

HMRC guidelines currently prevailing.

Opportunity

 — The maximum participation levels may vary in line with HMRC limits. For 2019/20, participants may save up to £500 per month for 
either three or five years, using their accumulated savings at the end of the period to purchase shares at a 20% discount to the 
market price at the date of grant.

Share ownership guidelines

Purpose and link to strategy

 —  To provide close alignment between the longer-term interests of Executive Directors and shareholders in terms of the Company’s 

growth and performance.

Operation

 — Executive Directors are expected to build up and maintain shareholdings with a value set at a percentage of base salary:

 — Incoming Chief Executive – 300% of salary
 — Outgoing Chief Executive – 250% of salary
 — Other Executive Directors – 200% of salary
 — These levels are normally required to be achieved within five years of appointment in order to qualify for future long-term 

incentive awards. Deferred or unvested share awards not subject to performance conditions may count towards the ownership 
levels on a net of tax basis

 — Post cessation restriction of two years applies to the Minimum Shareholding levels.

Opportunity

 — n/a

101

Landsec Annual Report 2020Governance 
Summary of Directors’ 
Remuneration Policy
continued

Discretions retained by the Committee 
The Committee operates the Group’s various 
incentive plans according to their respective 
rules and in accordance with HMRC regulations 
where relevant. To ensure the efficient 
administration and appropriate governance of 
all remuneration arrangements the Committee 
may apply certain operational discretions, 
within the limits of the Directors’ Remuneration 
Policy and relevant plan rules. These include, but 
are not limited to, the following:

 — selecting the participants in the plans

 — determining the timing of awards and/or 

payments

 — determining the quantum of awards and/or 

payments

 —  selecting appropriate performance criteria 
and determining weightings, and adjusting 
these if necessary

 — setting performance targets for the various 
criteria, and adjusting these if necessary

 — adjusting the constituents of the TSR, TPR 

or other comparator groups

 — determining the extent of vesting based 

on the assessment of performance

 — determining ‘good leaver’ status and the 
extent of vesting in the case of the share-
based plans and annual bonus

 — determining the treatment of awards under 
share-based plans in the event of a change 
of control

2. Non-executive Directors

Base fee

 — making the appropriate adjustments required 
in certain circumstances (e.g. rights issues, 
corporate restructuring events, variation of 
capital, special dividends etc.). 

In all cases, the Committee retains its absolute 
discretion to override formulaic outcomes in 
the bonus, LTIP and any other remuneration 
arrangements should the payouts be excessive 
in light of the performance of the Company in 
the round (or in exceptional circumstances).

Purpose and link to strategy

 — To aid the recruitment, retention and motivation of high performing Non-executive Directors
 — To reflect the time commitment given by Non-executive Directors to the business.

Operation

 — The Chairman is paid a single fee for all Board duties and the other Non-executive Directors receive a basic Board fee, with 

supplementary fees payable for additional responsibilities

 — Reviewed (but not necessarily changed) annually by the Board, having regard to independent advice and published surveys
 — The Chairman’s fee is also reviewed by the Board rather than the Remuneration Committee.

Opportunity

 — Any increases reflect relevant benchmark data for Non-executive Directors in companies of a similar size and complexity, and the 

time commitment required.

Additional fees

Purpose and link to strategy

Operation

Opportunity

 — To reflect the additional time commitment required from Non-executive Directors in chairing various Board sub-committees or 
becoming the Board’s Senior Independent Director. Occasionally awarded to a Non-executive Director who completes a specific 
additional piece of work on behalf of the Board.

 — Reviewed (but not necessarily changed) annually by the Board, having regard to independent advice and published surveys.

 — The opportunity depends on which, if any, additional roles are assumed by an individual Non-executive Director over the course of 

their tenure

 — Any increases reflect relevant benchmark data for Non-executive Directors in companies of a similar size and complexity, and the 

Other incentives and benefits

time commitment required.

Operation

 — Non-executive Directors do not receive any other remuneration or benefits beyond the fees noted above. Expenses in relation to 

Company business will be reimbursed (including any tax thereon, where applicable)

 — If deemed necessary, and in the performance of their duties, Non-executive Directors may take independent professional advice 

at the Company’s expense.

Opportunity

 — n/a

Share ownership

Purpose and link to strategy

 — To provide close alignment between the longer-term interests of Non-executive Directors and shareholders in terms of the 

Company’s growth and performance.

Operation

 — The current share ownership guidelines require Non-executive Directors to achieve an ownership level of 100% of annual fees within 

Opportunity

 — n/a

three years of appointment.

102

Landsec Annual Report 20203. Directors’ Service Agreements 
and Letters of Appointment

3.1 Service Agreements – Executive Directors 
The Executive Directors have Service 
Agreements with the Company which normally 
continue until the Director’s agreed retirement 
date or such other date as the parties agree. 
In line with Group policy, the Executive Directors’ 
employment can be terminated at any time 
by either party on giving 12 months’ prior 
written notice.

The Company allows Executive Directors to hold 
external non-executive directorships, subject to 
the prior approval of the Board, and to retain 
fees from these roles.

3.2 Termination Provisions – 
Executive Directors
An Executive Director’s Service Agreement 
may be terminated without notice and without 
further payment or compensation, except for 
sums earned up to the date of termination, on 
the occurrence of certain events such as gross 
misconduct. The circumstances of the 
termination (taking into account the individual’s 
performance) and an individual’s opportunity 
to mitigate losses are taken into account by the 
Committee when determining amounts payable 
on termination, including pay in lieu of notice. 
The Group’s normal approach is to stop or reduce 
compensatory payments to former Executive 
Directors when they receive remuneration from 
other employment during the compensation 
period. The Company does not make any 
arrangements that guarantee pensions with 
limited or no abatement on severance or early 
retirement. There are no special provisions for 
Executive Directors with regard to compensation 
in the event of loss of office.

Any share-based entitlements granted under 
the Company’s share plans will be determined 
on the basis of the relevant plan rules. The 
default position is that any outstanding 
unvested awards automatically lapse on 
cessation of employment. However, under 
the rules of the LTIP, in certain prescribed 
circumstances, such as redundancy, disability, 
retirement or other circumstances at the 
discretion of the Committee (taking into 
account the individual’s performance and the 
reasons for their departure), ‘good leaver’ status 
can be applied. For example, if an Executive 
Director’s role has effectively been made 
redundant, and there are no significant 
performance issues, the Committee is likely to 
look favourably on the granting of some ‘good 
leaver’ provisions. However, if an Executive 
Director has resigned for a similar role in a 
competitor organisation then such provisions 
are extremely unlikely to apply. Where ‘good 
leaver’ provisions in respect of share awards 
are deemed to be appropriate, a participant’s 
awards will vest on a pro-rated basis and 
subject to the satisfaction of the relevant 
performance criteria with the balance of the 
awards lapsing. The Committee retains discretion 
to decide not to pro-rate if it is inappropriate 

to do so in particular circumstances. For the 
avoidance of doubt, if the termination of 
employment is not for one of the specified 
reasons, and the Committee does not exercise 
its discretion to allow an award to vest, all 
outstanding awards automatically lapse.

3.3 Remuneration of newly appointed 
Executive Directors
The remuneration package for a new externally 
appointed Executive Director will be set in 
accordance with the terms of the Company’s 
approved DRP in force at the time of 
appointment. The Committee has the flexibility 
to set the base salary of a new hire at a 
discount to the market level initially, with a 
series of planned increases implemented over 
the following few years (subject to performance 
in the role) to bring the salary to the desired 
positioning. Only in very exceptional 
circumstances will the salary of a newly 
appointed Executive Director exceed the market 
median benchmark for the role.

The annual bonus will operate in accordance 
with the terms of the approved DRP, albeit with 
the opportunity pro-rated for the period of 
employment in the first year. Depending on the 
timing and responsibilities of the appointment, 
it may be necessary to set different performance 
measures and targets initially. The LTIP will also 
operate in accordance with the DRP. The 
maximum level of variable pay that may be 
offered to a new Executive Director is therefore 
at an aggregate maximum of 450% of salary, 
but it may be lower. This limit does not include 
the value of any buy-out arrangements deemed 
appropriate.

In addition to the elements of the remuneration 
package covered by the policy, the Committee 
may ‘buy out’ certain existing remuneration 
arrangements of an incoming Executive 
Director through the offer of either additional 
cash and/or share-based elements (on a one- 
time basis or ongoing) when it considers these 
to be in the best interests of the Company. 
Any such payments will be based solely on 
remuneration lost when leaving the former 
employer and will take into account the existing 
delivery mechanism (i.e. cash, shares, options), 
time horizons and performance conditions.

In the case of an internally appointed Executive 
Director, any variable pay element awarded 
in respect of the prior role would be paid out 
according to its terms, adjusted as relevant to 
take into account the appointment. In addition, 
any other ongoing remuneration obligations 
existing prior to appointment will continue, 
provided that they are put to shareholders for 
approval at the earliest opportunity.

For external and internal appointments, the 
Committee may agree that the Company will 
meet certain relocation expenses, for a limited 
period only, as appropriate. Where a Director 
is recruited from overseas, flexibility is retained 
to provide benefits that take account of 
market practice in their country of residence. 
The Company may offer a cash amount on 

recruitment, payment of which may be 
staggered over a period of up to two years, 
to reflect the value of benefits a new recruit 
may have received from a former employer.

Shareholders will be informed of the 
remuneration package and all additional 
payments to newly-appointed Executive 
Directors at the time of their appointment. 

3.4 Chairman and Non-executive 
Directors’ Letters of Appointment
The Chairman and the Non-executive Directors 
do not have Service Agreements with the 
Company. Instead, each of them has a Letter 
of Appointment which sets out the terms of 
their appointment, including the three months’ 
prior written notice on which their appointment 
can be terminated by either party at any time. 
The dates of the current Letters of Appointment 
are shown in the Annual Report on 
Remuneration and these, together with the 
Executive Directors’ Service Agreements, are 
available for inspection at the Company’s 
registered office.

On appointment, the fee arrangements 
for a new Non-executive Director are set in 
accordance with the approved remuneration 
policy in force at that time.

103

Landsec Annual Report 2020Governance 
Directors’ 
Report

Dividends
The results for the year are set out in the financial statements on pages 107-164.

The Company has paid two quarterly interim dividends to shareholders for the year under review, 
each of 11.6p per ordinary share:

1st Interim 
2019/20

Property Income Distribution 
(PID)/Non-PID

PID

2nd Interim 
2019/20

PID

3rd Interim 
2019/20

Final 2019/20 
(proposed)

Cancelled

Not proposed

Table 60

Record date

Payment date

6 September 2019 29 November 2019

4 October 2019

3 January 2020

Amount (per ordinary share)

11.6p

11.6p

–

–

–

–

–

– 

The third interim dividend was cancelled as 
announced by the Board on 2 April 2020 as 
part of the Company’s response to Covid-19. 
The Board is not proposing a final dividend 
for 2019/20. No decision has been made as 
to when dividends will be resumed. Further 
announcements will be made in due course.

A Dividend Reinvestment Plan (DRIP) election 
is currently available in respect of all dividends 
paid by Landsec.

Events since the balance sheet date
There were no significant events occurring after 
the reporting period, but before the financial 
statements were authorised for issue.

Directors
The names and biographical details of the 
current Directors and the Board Committees 
of which they are members are set out on 
pages 62-64.

All the Directors proposed for re-election held 
office throughout the year except Mark Allan 
who joined the Board on 14 April 2020.

The Service Agreements of the Executive Directors 
and the Letters of Appointment of the Non-
executive Directors are available for inspection 
at Landsec’s registered office. A summary of 
these documents is also included in the 
Directors’ Remuneration Policy on page 103.

Appointment and removal of Directors
The appointment and replacement of Directors 
is governed by Landsec’s Articles of Association 
(Articles), the UK Corporate Governance Code 
(Code), the Companies Act 2006 (Act) and 
related legislation. The Board may appoint a 
Director either to fill a vacancy or as an addition 
to the Board so long as the total number of 
Directors does not exceed the limit prescribed in 
the Articles. An appointed Director must retire 
and seek election to office at the next Landsec 
AGM. In addition to any power of removal 
conferred by the Act, Landsec may by ordinary 
resolution remove any Director before the expiry 
of their period of office and may, subject to the 
Articles, by ordinary resolution appoint another 
person who is willing to act as a Director in their 
place. In line with the Code and the Board’s 
policy, all Directors are required to stand for 
re-election at each AGM.

Directors’ powers
The Board manages the business of Landsec 
under the powers set out in the Articles. These 
powers include the Directors’ ability to issue or 
buy back shares. Shareholders’ authority to 
empower the Directors to make market purchases 
of up to 10% of its own ordinary shares is sought 
at the AGM each year. The Articles can only 
be amended, or new Articles adopted, by a 
resolution passed by shareholders in general 
meeting and being approved by at least three 
quarters of the votes cast.

Directors’ interests
Save as disclosed in the Directors’ Remuneration 
Report, none of the Directors, nor any person 
connected with them, has any interest in the 
share or loan capital of Landsec or any of its 
subsidiaries. At no time during the year ended 
31 March 2020 did any Director hold a material 
interest, directly or indirectly, in any contract 
of significance with Landsec or any subsidiary 
other than the Executive Directors in relation 
to their Service Agreements.

The Directors present their report for the year 
ended 31 March 2020.

Additional disclosures
Other information that is relevant to this report, 
and which is also incorporated by reference, 
including information required in accordance 
with the UK Companies Act 2006 and Listing 
Rule 9.8.4R, can be located as follows:

Likely future developments in the 
business

Employee engagement

Going concern and viability statement

Governance

Capitalised interest

Financial instruments

Credit, market and liquidity risks

Related party transactions

Energy and carbon reporting

Workforce engagement

Stakeholders

Section 172 Statement

Table 59
Pages

12-13

44-46

57

60-106

128

148

149-153

163

181-183

70-71

16-17

70-71

UK Corporate Governance Code
The Company has complied throughout the 
year with all relevant provisions of the 2018 
UK Corporate Governance Code. The Code 
can be found on the FRC’s website: frc.org.uk.

Company status
Land Securities Group PLC is a public limited 
liability company incorporated under the laws 
of England and Wales. It has a premium listing 
on the London Stock Exchange main market 
for listed securities (LON:LAND) and is a 
constituent member of the FTSE 100 Index.

Landsec is a Real Estate Investment Trust (REIT). 
It is expected that the Company, which has 
no branches, will continue to operate as the 
holding company of the Group.

104

Landsec Annual Report 2020Directors’ indemnities and insurance 
Landsec has agreed to indemnify each Director 
against any liability incurred in relation to acts 
or omissions arising in the ordinary course of 
their duties. The indemnity applies only to the 
extent permitted by law. A copy of the deed 
of indemnity is available for inspection at 
Landsec’s registered office. Landsec has in 
place appropriate Directors’ & Officers’ Liability 
insurance cover in respect of potential legal 
action against its Directors.

Share capital
Landsec has a single class of share capital which 
is divided into ordinary shares of nominal value 
102/3p each ranking pari passu. No other securities 
have been issued by the Company. At 31 March 
2020, there were 751,313,063 ordinary shares 
in issue and fully paid, of which 9,839,179 are 
held in treasury. No shares were bought back 
during the year. Further details relating to 
share capital, including movements during 
the year, are set out in note 35 to the 
financial statements.

At the Company’s AGM held on 11 July 2019, 
shareholders authorised the Company to make 
market purchases of ordinary shares 
representing up to 10% of its issued share 
capital at that time and to allot shares within 
certain limits approved by shareholders. These 
authorities will expire at the 2020 AGM (see 
below) and a renewal of that authority will be 
sought. The Company received no other DTR 
notifications by way of change to the 
information set out below in the substantial 
shareholders table during the period from 1 April 
to 11 May 2020, being the period from the year 
end through to the date on which this report 
has been signed. Information provided to the 
Company under the DTR is publicly available 
to view via the regulatory information service 
on the Company’s website.

Employee Benefit Trust
Equiniti Trust (Jersey) Limited continues as 
trustee (Trustee) of Landsec’s Employee Benefit 
Trust (EBT). The EBT is used to purchase Land 
Securities Group PLC ordinary shares in the 
market from time to time for the benefit of 
employees, including to satisfy outstanding 
awards under Landsec’s various employee share 
plans. The EBT did not purchase any shares in 
the market during the year. The EBT released 
122,932 shares during the year to satisfy vested 
share plan awards. At 31 March, the EBT held 
957,692 Land Securities Group PLC shares. 
A dividend waiver is in place from the Trustee 
in respect of all dividends payable by Landsec 
on shares which it holds.

Substantial shareholders
As at 31 March 2020, the Company had been notified under the Disclosure and Transparency Rules 
(DTR 5) of the following holdings of voting rights in its issued share capital:

Shareholders holding 3% or more of the Company’s issued share capital 

Table 61

Shareholder name

BlackRock, Inc.

Norges Bank Investment Management

State Street Global Advisors Ltd

The Vanguard Group, Inc.

Legal & General Investment Management Ltd

Number of ordinary shares

Percentage of total voting rights
attaching to issued share capital1

86,056,196

56,199,252

32,711,239

32,579,373

26,679,743

11.60

7.58

4.41

4.39

3.60

1.  The total number of voting rights attaching to the issued share capital of the Company on 31 March 2020 was 741,473,884.

Further details regarding the EBT, and of shares 
issued pursuant to Landsec’s various employee 
share plans during the year, are set out in 
notes 34-36 to the financial statements.

Shareholder voting rights and 
restrictions on transfer of shares
All the issued and outstanding ordinary shares 
of Landsec have equal voting rights with one 
vote per share. There are no special control 
rights attaching to them save that the control 
rights of ordinary shares held in the EBT can be 
directed by the Company to satisfy the vesting 
of outstanding awards under its various 
employee share plans.

In relation to the EBT, the Trustee has agreed 
not to vote any shares held in the EBT at any 
general meeting. If any offer is made to all 
shareholders to acquire their shares in Landsec, 
the Trustee will not be obliged to accept or 
reject the offer in respect of any shares which 
are at the time subject to subsisting awards, 
but will have regard to the interests of the 
award holders and will have power to consult 
them to obtain their views on the offer. Subject 
to the above, the Trustee may take such action 
with respect to an offer as it thinks fit.

Landsec is not aware of any agreements or 
control rights between existing shareholders 
that may result in restrictions on the transfer 
of securities or on voting rights. The rights, 
including full details relating to voting of 
shareholders and any restrictions on transfer 
relating to Landsec’s ordinary shares, are set 
out in the Articles and in the explanatory notes 
that accompany the Notice of the 2020 AGM. 
These documents are available on Landsec’s 
website at: landsec.com/agm.

Change of control
There are a number of agreements that take 
effect, alter or terminate upon a change of 
control of the Company following a takeover. 
None of these are considered significant. The 
Company’s share plans contain provisions that 
take effect in such an event but do not entitle 
participants to a greater interest in the shares of 
the Company than created by the initial grant 
or award under the relevant plan. There are no 
agreements between the Company and its 
Directors or employees providing for compensation 
for loss of office or employment or otherwise 
that occurs specifically because of a takeover.

Human rights and equal opportunities
Landsec operates a Human Rights Policy which 
aims to recognise and safeguard the human 
rights of all citizens in the business areas under 
our control. We support the principles set out 
within both the UN Universal Declaration of 
Human Rights and the International Labour 
Organization’s Declaration on Fundamental 
Principles and Rights at Work. Our Policy is 
built on these foundations including, without 
limitation, the principles of equal opportunities, 
collective bargaining, freedom of association 
and protection from forced or child labour. 
The Policy takes account of the Modern Slavery 
Act that came into force in October 2015 and 
requires Landsec to report annually on its 
workforce and supply chain, specifically to 
confirm that workers are not enslaved or 
trafficked. Landsec’s latest slavery and human 
trafficking statement, relating to the financial 
year ended 31 March 2019, was approved by the 
Board on 25 September 2019 and posted on our 
website on 30 September 2019.

Landsec is an equal opportunities employer and 
our range of employment policies and guidelines 
reflects legal and employment requirements 
in the UK and safeguards the interests of 
employees, potential employees and other 
workers. We do not condone unfair treatment 
of any kind and offer equal opportunities in all 
aspects of employment and advancement 
regardless of race, nationality, gender, age, 
marital status, sexual orientation, disability, 
religious or political beliefs. Landsec recognises 
that it has clear obligations towards all its 
employees and the community at large to 
ensure that people with disabilities are afforded 
equal opportunities to enter employment and 
progress. Landsec has therefore established 
procedures designed to provide fair consideration 
and selection of disabled applicants and to 
satisfy their training and career development 
needs. If an employee becomes disabled, 
wherever possible Landsec takes steps to 
accommodate the disability by making 
adjustments to their existing employment 
arrangements, or by redeployment and 
providing appropriate retraining to enable 
continued employment in the Group. Further 
information can be found in the Social review 
on pages 44-46.

105

GovernanceLandsec Annual Report 2020 
Disclaimer
The purpose of this Annual Report is to provide 
information to the members of the Company 
and it has been prepared for, and only for, the 
members of the Company as a body, and no 
other persons. The Company, its Directors and 
employees, agents and advisers do not accept 
or assume responsibility to any other person to 
whom this document is shown or into whose 
hands it may come and any such responsibility 
or liability is expressly disclaimed.

A cautionary statement in respect of forward-
looking statements contained in this Annual 
Report appears on the inside back cover of 
this document.

The Directors’ Report was approved by the 
Board on 11 May 2020.

By Order of the Board

Tim Ashby
Group General Counsel and Company Secretary

Land Securities Group PLC  
Company number 4369054

Directors’ Report
continued

Political donations
The Company did not make any political 
donations or expenditure in the year that 
require disclosure (2019: nil).

Auditor and disclosure of information 
to the auditor
So far as the Directors are aware, there is no 
relevant audit information that has not been 
brought to the attention of the Company’s 
auditor. Each Director has taken all reasonable 
steps to make himself or herself aware of any 
relevant audit information and to establish that 
such information was provided to the auditor.

A resolution to confirm the reappointment of 
Ernst & Young LLP as auditor of the Company 
will be proposed at the 2020 AGM. The 
reappointment has been recommended to 
the Board by the Audit Committee and EY 
has indicated its willingness to remain in office.

2020 Annual General Meeting
This year’s AGM is scheduled to be held 
at 10.00 am on Thursday, 9 July 2020 at 
80 Victoria Street, London SW1E 5JL. Due to 
social distancing measures imposed by the 
Government as a response to Covid-19, this 
will be a closed meeting and no shareholders 
will be able to attend. We will continue to 
monitor the impact of the pandemic as the 
situation evolves, with the health and safety 
of our shareholders as our priority. If it becomes 
necessary or appropriate to make changes to 
the proposed format of the AGM, we will inform 
shareholders as soon as we can. Shareholders 
are encouraged to monitor our website at 
landsec.com/agm and London Stock Exchange 
announcements for any updates regarding the 
AGM arrangements.

A separate circular, comprising a letter from the 
Chairman, Notice of Meeting and explanatory 
notes in respect of the resolutions proposed, 
can be found on our website: landsec.com/agm. 

106

Landsec Annual Report 2020l

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108  Statement of Directors’ Responsibilities
109  Independent Auditor’s Report
115 
115  Statement of comprehensive income
116  Balance sheets
117  Statements of changes in equity
118  Statement of cash flows
119  Notes to the financial statements

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Landsec Annual Report 2020

107

 
 
 
Statement of  
Directors’ Responsibilities

The Directors are responsible for preparing the 
Annual Report and the financial statements in 
accordance with applicable law and regulations.

Company law requires the Directors to prepare 
financial statements for each financial year. 
Under that law the Directors have prepared the 
Group and the Company financial statements 
in accordance with International Financial 
Reporting Standards (IFRS) as adopted by 
the European Union (EU). Directors must not 
approve the financial statements unless they 
are satisfied that they give a true and fair view 
of the state of affairs of the Group and the 
Company and of the profit and loss of the 
Group and the Company for that period.

In preparing these financial statements, the 
Directors are required to:

 — select suitable accounting policies in 

accordance with IAS 8 ‘Accounting Policies, 
Changes in Accounting Estimates and Errors’ 
and then apply them consistently;

 — make judgements and accounting estimates 

that are reasonable and prudent;

 — present information, including accounting 

policies, in a manner that provides relevant, 
reliable, comparable and understandable 
information;

 — state that the Group and Company has 

complied with IFRS as adopted by the EU, 
subject to any material departures disclosed 
and explained in the financial statements;

 — provide additional disclosures when 

compliance with the specific requirements 
of IFRS is insufficient to enable users to 
understand the impact of particular 
transactions, other events and conditions 
on the Group’s and Company’s financial 
position and performance; and

 — prepare the Group’s and Company’s financial 
statements on a going concern basis, unless 
it is inappropriate to do so.

The Directors are responsible for keeping 
adequate accounting records that are sufficient 
to show and explain the Group’s and Company’s 
transactions and disclose with reasonable 
accuracy at any time the financial position of 
the Group and the Company, and to enable 
them to ensure that the Annual Report complies 
with the Companies Act 2006 and, as regards 
the Group financial statements, Article 4 of 
the IAS regulation. They are also responsible 
for safeguarding the assets of the Group and 
the Company and hence for taking reasonable 
steps for the prevention and detection of fraud 
and other irregularities.

Directors’ responsibility statement 
under the Disclosure and 
Transparency Rules
Each of the Directors, whose names and 
functions appear below, confirm to the best 
of their knowledge:

 — the Group financial statements, which have 
been prepared in accordance with IFRS as 
adopted by the EU, give a true and fair view 
of the assets, liabilities, financial position and 
profit of the Group;

 — the Company financial statements, prepared 
in accordance with IFRS as adopted by the 
EU, give a true and fair view of the assets, 
liabilities, financial position, performance and 
cash flows of the Company; and

 — the Strategic Report contained in the 

Annual Report includes a fair review of 
the development and performance of the 
business and the position of the Group and 
the Company, together with a description 
of the principal risks and uncertainties faced 
by the Group and Company.

Directors’ statement under the UK 
Corporate Governance Code
Each of the Directors confirm that to the best 
of their knowledge the Annual Report taken 
as a whole is fair, balanced and understandable 
and provides the information necessary 
for shareholders to assess the Group’s and 
Company’s position, performance, business 
model and strategy.

A copy of the financial statements of the 
Group is placed on the Company’s website. 
The Directors are responsible for the 
maintenance and integrity of statutory and 
audited information on the Company’s website 
at landsec.com. Information published on the 
internet is accessible in many countries with 
different legal requirements. Legislation in the 
United Kingdom governing the preparation 
and dissemination of financial statements 
may differ from legislation in other jurisdictions.

The Directors of Land Securities Group PLC 
as at the date of this Annual Report are as 
set out below:

 — Cressida Hogg, Chairman*

 — Mark Allan, Chief Executive

 — Martin Greenslade, Chief Financial Officer

 — Colette O’Shea, Managing Director, Portfolio

 — Edward Bonham Carter, Senior Independent 

Director*

 — Nicholas Cadbury*

 — Madeleine Cosgrave*

 — Christophe Evain*

 — Stacey Rauch*

*  Non-executive Directors.

The Statement of Directors’ Responsibilities 
was approved by the Board of Directors on 
11 May 2020 and is signed on its behalf by:

Mark Allan 
Chief Executive 

Martin Greenslade
Chief Financial Officer

108

Landsec Annual Report 2020 
Independent Auditor’s Report

To the members of Land Securities Group PLC

Opinion
In our opinion:
 — Land Securities Group PLC’s Group financial statements and Parent company financial statements (the ’financial statements’) give a true and 
fair view of the state of the Group’s and of the Parent company’s affairs as at 31 March 2020 and of the Group’s loss for the year then ended;

 — The Group financial statements have been properly prepared in accordance with IFRS as adopted by the European Union; 
 — The Parent company financial statements have been properly prepared in accordance with IFRS as adopted by the European Union as applied 

in accordance with the provisions of the Companies Act 2006; and

 — The financial statements have been prepared in accordance with the requirements of the Companies Act 2006, and, as regards the Group financial 

statements, Article 4 of the IAS Regulation. 

We have audited the financial statements of Land Securities Group PLC which comprise:

Group

Parent company

Consolidated balance sheet as at 31 March 2020

Balance sheet as at 31 March 2020

Consolidated income statement for the year then ended

Consolidated statement of comprehensive income for the year then ended

Consolidated statement of changes in equity for the year then ended

Statement of changes in equity for the year then ended

Consolidated statement of cash flows for the year then ended

Statement of cash flows for the year then ended

Related notes 1 to 40 to the financial statements, including a summary 
of significant accounting policies

Related notes 1 to 40 to the financial statements, including a summary 
of significant accounting policies

The financial reporting framework that has been applied in their preparation is applicable law and International Financial Reporting Standards (IFRS) 
as adopted by the European Union and as regards the Parent company financial statements as applied in accordance with the provisions of the 
Companies Act 2006.

Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those 
standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report below. We are independent 
of the Group and Parent company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, 
including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance 
with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to principal risks, going concern and viability statement
We have nothing to report in respect of the following information in the Annual Report, in relation to which the ISAs (UK) require us to report to you 
whether we have anything material to add or draw attention to:
 — the disclosures in the Annual Report set out on pages 51-56 that describe the principal risks and explain how they are being managed or mitigated;
 — the Directors’ confirmation set out on pages 48-49 in the Annual Report that they have carried out a robust assessment of the principal risks facing 

the entity, including those that would threaten its business model, future performance, solvency or liquidity;

 — the Directors’ statement set out on page 57 in the financial statements about whether they considered it appropriate to adopt the going concern 

basis of accounting in preparing them, and their identification of any material uncertainties to the entity’s ability to continue to do so over a period 
of at least 12 months from the date of approval of the financial statements;

 — whether the Directors’ statement in relation to going concern required under the Listing Rules in accordance with Listing Rule 9.8.6R(3) is materially 

inconsistent with our knowledge obtained in the audit; or 

 — the Directors’ explanation set out on page 57 in the Annual Report as to how they have assessed the prospects of the Group, over what period they 
have done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation that the 
Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related disclosures 
drawing attention to any necessary qualifications or assumptions.

Overview of our audit approach

Key audit 
matters

 — The valuation of the property portfolio, including investment properties and investment properties held in joint ventures
 — Revenue recognition, including the timing of revenue recognition, the treatment of rents, incentives and recognition of trading property proceeds
 — (New in 2020) Going concern basis used in the preparation of the Annual Report and Accounts.

Audit scope

 — The Group solely operates in the United Kingdom and operates through one portfolio, which is split into three segments, Office, Retail and 

Specialist, all of which were subject to the same audit scope. This included the Group audit team performing direct audit procedures on joint 
venture balances included within the Group financial statements.

Materiality

 — Overall Group materiality of £131m which represents 1% of total assets in the Group balance sheet, adjusted for certain cash items, at 31 March 2020 
 — Specific materiality of £21m which represents 5% of revenue profit before tax at 31 March 2020 is applied to account balances not related to 

investment properties (either wholly owned or held within joint ventures).

109

Financial statementsLandsec Annual Report 2020 
 
Independent Auditor’s Report
continued

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These 
matters included those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts 
of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole and in our opinion thereon, 
and we do not provide a separate opinion on these matters.

This year we have included a new key audit matter: Going concern basis used in the preparation of the Annual Report and Accounts. The audit partner 
and other senior members of the audit team spent a significant amount of time assessing whether there was a material uncertainty over the 
Company’s ability to continue as a going concern in light of the Covid-19 pandemic.

Key observations 
communicated to the 
Audit Committee

We have tested the 
inputs, assumptions 
and methodology 
used by CBRE. We 
have concluded that 
the methodology 
applied is reasonable 
and that the external 
valuations are 
an appropriate 
assessment of the 
market value of 
investment properties 
at 31 March 2020.
We concluded 
that the sample of 
properties reviewed 
by our Chartered 
Surveyors was within 
the reasonable range 
of values as assessed 
by them. 
We consider that 
management 
provided an 
appropriate level of 
review and challenge 
over the valuations, 
but we did not 
identify evidence of 
undue management 
influence.
We have reviewed the 
disclosures in the 
financial statements 
relating to the 
material uncertainty 
paragraph included 
by CBRE in their 
valuation report 
and consider 
the disclosure 
appropriate.

Risk

Our response to the risk

The valuation of the property 
portfolio, including investment 
properties and investment 
properties held in joint ventures
2020: £11,297m in investment 
properties and £946m (the Group’s 
share) in investment properties held 
in joint ventures (2019: £12,094m in 
investment properties and £1,117m 
in investment properties held in joint 
ventures). 
Refer to the Report of the Audit 
Committee (pages 78-83); 
Accounting policies (pages 131-133); 
notes 14 & 16 of the financial 
statements (pages 133-141).
The valuation of property including 
investment properties, investment 
properties held in joint ventures 
and trading properties requires 
significant judgement and estimation 
by management and its external 
valuers. Any input inaccuracies or 
unreasonable bases used in these 
judgements (such as in respect of 
estimated rental value, yield profile 
applied or costs to complete for 
development properties) could result 
in a material misstatement of the 
income statement and balance sheet.
There is also a risk that management 
may influence the significant 
judgements and estimates in respect 
of property valuations in order to meet 
market expectations or bonus targets.
The uncertainties over the current 
economic environment caused by 
Covid-19 had an impact on the 
valuation of the Group’s properties. 
As referred to in note 14, CBRE has 
highlighted in its assessment of the 
fair value of the property portfolio 
that there is limited transactional 
evidence and less certainty with 
regard to valuations and that market 
values can change rapidly in the 
context of current market conditions. 
Accordingly, CBRE and management 
have stated that it has been necessary 
to make more judgements than 
are usually required and the Group 
has reported the valuation of the 
property portfolio at 31 March 2020 
on the basis of a ‘material valuation 
uncertainty’.

110

Our audit procedures over the valuation of property included:
We tested the Group’s controls to determine that data used in the valuation of the property 
portfolio and management’s review of the valuations was correct and complete.
We evaluated the competence of the Group’s external valuer, CBRE, which included 
consideration of their qualifications and expertise.
We met with CBRE to discuss their valuation approach and the judgements they made in 
assessing the property valuation. Such judgements included the estimated rental value, yield 
profile and other assumptions that impact the value. We also discussed any adjustment to the 
assumptions that were made to take into consideration the impact of the Covid-19 outbreak.
We assessed and challenged the judgements made by CBRE in light of the valuation 
uncertainties they highlight in their report in respect of the limited transactional evidence 
that can be used to inform their opinion of fair value in certain classes of assets. Our audit 
procedures also considered the impact of Covid-19 as incorporated below.
We selected a sample based on a number of factors including size, risk (including Covid-19), 
representation across asset classes and segments and including a further random selection 
which in total comprised 73% of the market value of investment properties (including 
investment properties held in joint ventures). For this sample of properties we tested source 
documentation provided by the Group to CBRE. This included agreeing a sample back to 
underlying lease data and vouching costs incurred to date in respect of development properties. 
We included Chartered Surveyors on our audit team who reviewed and challenged the 
valuation approach and assumptions for the same sample of properties. Our Chartered 
Surveyors compared the yields applied to each property to an expected range of yields taking 
into account available market data and asset specific considerations. They considered 
whether the other assumptions applied by the external valuer, such as the estimated rental 
values, voids, tenant incentives and development costs to complete were supported by 
available data. They also considered the appropriateness of adjustments made to take into 
consideration the impact of the Covid-19 outbreak. 
Together with our Chartered Surveyors, we met with the external valuer to further discuss 
the findings from our audit work described above and to seek further explanations as 
required. We also discussed the impact of current market conditions, including Covid-19, 
on the property valuations.
We conducted analytical procedures on the properties not included in the sample reviewed in 
detail by our Chartered Surveyors by comparing assumptions and the value of each property in 
the portfolio by reference to our understanding of the UK real estate market, external market 
data and asset specific considerations to evaluate the appropriateness of the valuations 
adopted by the Group. Where values or assumptions were not in line with our expectations 
we investigated further by discussing with management and our Chartered Surveyors and, 
where appropriate, obtaining further evidence to support the movement in values.
We attended meetings between management and CBRE to assess for evidence of undue 
management influence and we obtained a confirmation from CBRE that they had not been 
subject to undue influence from management.
We performed site visits accompanied by our Chartered Surveyors, including 21 Moorfields, 
being the largest property in the development programme by value. This enabled us to 
assess the stage of completion of, and gain specific insights into, the development. 
We met with development directors and project managers for major properties in the 
development programme and assessed project costs, progress of development and leasing 
status and considered the reasonableness of the forecast costs to complete included 
in the valuations as well as identified contingencies, exposures and remaining risks, 
by comparing the total forecast costs to contractual arrangements and approved budgets. 
We corroborated the information provided by the development directors and the project 
managers through our review of cost analysis as well as the valuation outcome. We also 
reviewed development feasibilities and reporting against budget.
We assessed the adequacy of the additional disclosures of estimates in note 14 and valuation 
assumptions in note 14 that were made in accordance with IFRS 13 – Fair Value Measurement.
Scope of our procedures 
We performed full scope audit procedures over valuation of all properties, including 
investment properties, investment properties held in joint ventures and trading properties.

Landsec Annual Report 2020Risk

Our response to the risk

Our audit procedures over revenue recognition included:
We tested controls governing approvals and changes to lease terms and the upload of this 
information to the Group’s property information management system (PIMS). We also 
performed controls testing over the billings process.
We selected a sample of new or amended lease agreements in the year and agreed the 
key lease terms input into PIMS, including lease incentive clauses.
We performed data analytics procedures to recalculate rental income across the whole 
population of leases in the Group’s portfolio; this also covers the straight-lining rent 
adjustment for lease incentives. We tested 98% of total rental income. 
We obtained the schedules used to calculate straight-lining of revenue in accordance with 
IFRS 16 Leases. We tested the arithmetical accuracy of these schedules and that the straight 
lining was calculated in accordance with the guidance. For a sample of leases we agreed 
the lease information per the schedules back to lease agreements.
We assessed the recoverability of the tenant lease incentives’ receivable balance by evaluating 
the financial viability of the tenants with significant related lease incentive debtors. In doing 
so, we considered the accounting impact of Covid-19 on rent concessions, the Group’s rent 
relief fund as well as additional assumptions impacting management’s assessment of the 
fair value of rent receivables.
We assessed whether the revenue recognition policies adopted complied with IFRS as 
adopted by the European Union.
We performed audit procedures specifically designed to address the risk of management 
override of controls including journal entry testing, which included a particular focus on 
journal entries which impact revenue.
Scope of our procedures 
The whole Group was subject to full scope audit procedures over revenue.

We obtained an understanding of the process followed by management to prepare the 
Group’s going concern assessment, including identifying and assessing the impact of 
Covid-19. 
We obtained the base case cash flow and liquidity forecasts covering the going concern 
period and the additional scenarios prepared by management including the extreme 
downside scenario. We tested the mathematical accuracy of the models.
We challenged the appropriateness of those forecasts by assessing historical forecasting 
accuracy, challenging management’s consideration of downside sensitivity analysis and 
applying further sensitivities where appropriate to stress test the impact on liquidity.
We performed testing to evaluate whether the covenant requirements of the debt facilities 
would be breached under either the base case or the stress scenarios. We reperformed 
additional reverse stress testing on key assumptions and considered the likelihood of 
outcomes including controllable mitigating actions over and above the scenarios modelled. 
In doing so, we considered the perspective of our Chartered Surveyors.
We obtained evidence of the agreements with lenders setting out terms and conditions 
of lending including covenant compliance.
We reviewed minutes of board meetings with a view to identifying any matters which may 
impact the going concern assessment. 
We reviewed the disclosures in the financial statements in relation to Covid-19 with a view 
to confirming that they adequately disclose the risk, the impact on the Group’s operations 
and results and potential mitigation actions.
Scope of our procedures 
The Group was subject to full scope audit procedures over the use of the going concern 
assumption.

Revenue recognition, including the 
timing of revenue recognition and 
the treatment of lease incentives 
2020: £611m rental income 
(2019: £619m rental income).
Refer to the Report of the Audit 
Committee (pages 78-83); 
Accounting policies (pages 124-125); 
note 6 of the financial statements 
(pages 124-125).
Market expectations and revenue 
profit-based targets may place 
pressure on management to distort 
revenue recognition. This may result 
in overstatement or deferral of 
revenues to assist in meeting current 
or future targets or expectations, 
including through incorrect 
treatment of lease incentives.

(New in 2020) Going concern basis 
used in the preparation of the 
Annual Report and Accounts
Refer to Going concern and viability 
(page 57), the Report of the Audit 
Committee (pages 78-83) and 
note 1 Basis of preparation and 
consolidation of the financial 
statements (page 119).
The Group’s Annual Report and 
Accounts are prepared on the going 
concern basis of accounting. This basis 
is dependent on a number of factors, 
including the Group’s financial 
performance, the Group’s continued 
access to borrowing facilities and the 
Group’s ability to continue to operate 
within its financial covenants. 
The Covid-19 pandemic is of an 
unprecedented scale and has severely 
impacted the global economy and 
businesses across all industries. There 
is a significant degree of uncertainty 
about the further spread of the virus 
and the state of the world economy 
and a risk that this adversely impacts 
the Group’s ability to continue to 
operate as a going concern. 
The value of Investment properties 
support the Group’s borrowing 
facilities which are secured against 
a ring-fenced group of property 
assets and are subject to financial 
covenants, tested on a six-monthly 
basis, including loan to value and 
interest cover ratios. 
There is also a risk that management 
has not adequately disclosed the 
impact of Covid-19 on the going 
concern basis in the Annual Report 
and Accounts.

Key observations 
communicated to the 
Audit Committee

We audited the 
timing of revenue 
recognition, 
treatment of lease 
incentives and 
assessed the risk 
of management 
override.
Based upon the  
audit procedures 
performed, we 
concluded that 
revenue has been 
recognised on an 
appropriate basis 
in the year.

Based on the 
results of our audit 
procedures, we 
agreed with 
management’s 
conclusion that 
there is no material 
uncertainty related 
to the Group’s ability 
to continue as a 
going concern.
The going concern 
and viability 
forecasts, including 
stress testing 
scenarios, are 
consistent with 
the results of our 
audit procedures.
We concluded that 
the disclosures were 
fair, balanced and 
understandable 
having compared 
the disclosure to the 
knowledge gained 
during the audit.

In the prior year, our auditor’s report included a key audit matter in relation to the valuation of the property portfolio, including investment properties, 
investment properties held in joint ventures and trading properties. At 31 March 2020, we excluded trading properties from the key audit matter due to 
materiality considerations, in the context of the overall property portfolio balance.

111

Financial statementsLandsec Annual Report 2020 
Independent Auditor’s Report
continued

An overview of the scope of our audit 
Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our audit scope for each entity 
within the Group. Taken together, this enables us to form an opinion on the consolidated financial statements. 

The Group solely operates in the United Kingdom and operates through three segments, Office, Retail and Specialist, all of which were subject to the 
same audit scope. The Group audit team performed all the work necessary to issue the Group and Parent company audit opinion, including undertaking 
all of the audit work on the risks of material misstatement identified above.

Our application of materiality 
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements on the audit and in 
forming our audit opinion. 

Materiality
The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence the economic 
decisions of the users of the financial statements. Materiality provides a basis for determining the nature and extent of our audit procedures.

The table below sets out the materiality, performance materiality and threshold for reporting audit differences applied on our audit:

Overall

Specific – account balances not 
related to investment properties 
(either wholly owned or held within 
joint ventures) or loans and borrowings

Basis

Materiality

Performance materiality

Audit differences

1% of total assets adjusted for certain 
cash items (2019: 1% of the carrying 
value of investment properties)

£131m 
(2019: £121m)

5% of revenue profit before tax 
(2019: 5% of revenue profit before tax)

£21m 
(2019: £22m)

£98m 
(2019: £91m)

£16m 
(2019: £17m)

£7m 
(2019: £6m)

£1m 
(2019: £1m)

When establishing our overall audit strategy, we determined a magnitude of uncorrected misstatements that we judged would be material for the 
financial statements as a whole. We determined that an asset-based measure would be the most appropriate basis for determining overall materiality 
given that key users of the Group’s financial statements are primarily focused on the valuation of the Group’s assets. We benchmarked our basis for 
overall materiality against other UK listed REITs and determined that it is appropriate to change the overall materiality basis from the carrying value of 
investment property to total assets such that a comparable approach is applied. Based on this, we determined that it is appropriate to set the overall 
materiality at 1% of total assets (2019: 1% of the carrying value of investment properties). We have adjusted this to remove cash drawn from facilities 
close to the year end.

We also challenged the financial statement items to which we apply overall materiality. In a further change to prior year, we determined to apply 
overall materiality to the balance sheet value of loans and borrowings as they directly relate to investment properties and they are secured against 
the Group’s investment properties. This is also consistent with the approach to other UK listed REITs.

This provided a basis for determining the nature, timing and extent of risk assessment procedures, identifying and assessing the risk of material 
misstatement and determining the nature, timing and extent of further audit procedures.

We have determined that for other account balances not related to investment properties (either wholly owned or held within joint ventures) or loans 
and borrowings, a misstatement of less than materiality for the financial statements as a whole could influence the economic decisions of users. 
We have determined that materiality for these areas should be based upon revenue profit before tax of £414m (2019: £442m). We believe that it is 
appropriate to use a profit-based measure as profit is also a focus of users of the financial statements.

We reassessed initial materiality at the year end date and, as actual total assets were lower than that which we had used as the initial basis for 
determining overall materiality, our final materiality was lower than the materiality we calculated initially.

Performance materiality
The application of materiality at the individual account or balance level. It is set at an amount to reduce to an appropriately low level the probability 
that the aggregate of uncorrected and undetected misstatements exceeds materiality.

On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement is that overall performance 
materiality and specific performance materiality (i.e. our tolerance for misstatement in an individual account or balance) for the Group should be 75% 
(2019: 75%) of the respective materiality. We have set performance materiality at this percentage due to our past experience of the audit that indicates 
a lower risk of misstatements, both corrected and uncorrected.

Reporting threshold
An amount below which identified misstatements are considered as being clearly trivial.

We agreed with the Audit Committee that we would report to the Committee all uncorrected audit differences in excess of £7m (2019: £6m), as well 
as audit differences in excess of £1m (2019: £1m) that relate to our specific testing of the other account balances not related to investment properties 
or loans and borrowings which are set at 5% of their respective planning materiality. We also agreed to report differences below that threshold that, 
in our view, warranted reporting on qualitative grounds. 

112

Landsec Annual Report 2020We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above and in light of other relevant 
qualitative considerations in forming our opinion.

Other information 
The other information comprises the information included in the Annual Report, including the Strategic Report and Governance set out on pages 2-106 
other than the financial statements and our auditor’s report thereon. The Directors are responsible for the other information. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in this report, we do 
not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the 
other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially 
misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material 
misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude 
that there is a material misstatement of the other information, we are required to report that fact.

We have nothing to report in this regard.

In this context, we also have nothing to report in regard to our responsibility to specifically address the following items in the other information and 
to report as uncorrected material misstatements of the other information where we conclude that those items meet the following conditions:

 — Fair, balanced and understandable set out on page 108 – the statement given by the Directors that they consider the Annual Report and financial 
statements taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group’s 
performance, business model and strategy, is materially inconsistent with our knowledge obtained in the audit; or 

 — Audit Committee reporting set out on pages 78-83 – the section describing the work of the Audit Committee does not appropriately address 

matters communicated by us to the Audit Committee; or

 — Directors’ statement of compliance with the UK Corporate Governance Code set out on page 108 – the parts of the Directors’ statement required under 
the Listing Rules relating to the Company’s compliance with the UK Corporate Governance Code containing provisions specified for review by the auditor 
in accordance with Listing Rule 9.8.10R(2) do not properly disclose a departure from a relevant provision of the UK Corporate Governance Code.

Opinion on other matters prescribed by the Companies Act 2006
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

 — the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared 

is consistent with the financial statements; and 

 — the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Group and the Parent company and its environment obtained in the course of the audit, 
we have not identified material misstatements in the Strategic Report or the Directors’ Report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

 — adequate accounting records have not been kept by the Parent company, or returns adequate for our audit have not been received from branches 

not visited by us; or

 — the Parent company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns; or

 — certain disclosures of Directors’ remuneration specified by law are not made; or

 — we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the Directors’ Responsibilities Statement set out on page 108, the Directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Directors are responsible for assessing the Group and Parent company’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend to liquidate 
the Group or the Parent company or to cease operations, or have no realistic alternative but to do so.

113

Financial statementsLandsec Annual Report 2020 
Independent Auditor’s Report
continued

Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether 
due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud 
or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of these financial statements. 

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud
The objectives of our audit, in respect to fraud, are; to identify and assess the risks of material misstatement of the financial statements due to fraud; 
to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing 
appropriate responses; and to respond appropriately to fraud or suspected fraud identified during the audit. However, the primary responsibility for the 
prevention and detection of fraud rests with both those charged with governance of the entity and management. 

Our approach was as follows: 

 — We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the most significant 
frameworks which are directly relevant to specific assertions in the financial statements are those that relate to the reporting framework (IFRS, the 
Companies Act 2006 and UK Corporate Governance Code) and the relevant tax regulations in the United Kingdom, including the UK REIT regulations. 

 — We understood how the Parent company is complying with those frameworks through enquiry with management, and by identifying the Parent 

company’s policies and procedures regarding compliance with laws and regulations. We also identified those members of management who have 
the primary responsibility for ensuring compliance with laws and regulations, and for reporting any known instances of non-compliance to those 
charged with governance. 

 — We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur by reviewing the 

Companies risk register, enquiry with management and the Audit Committee during the planning and execution phases of our audit. 

 — Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. Our procedures involved 

the following:

 — Inquire of members of Senior Management, and when appropriate, those charged with governance regarding their knowledge of any non-compliance 

or potential non-compliance with laws and regulations that could affect the financial statements.

 — Reading minutes of meetings of those charged with governance. 

 — Obtaining and reading correspondence from legal and regulatory bodies including HMRC. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at 
https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditor’s Report. 

Other matters we are required to address
 — We were appointed by the Parent company at the AGM on 18 July 2013 to audit the financial statements for the year ending 31 March 2014 and 

subsequent financial periods. The period of total uninterrupted engagement including previous renewals and reappointments is six years, covering 
all year ends between 31 March 2014 and 31 March 2020. Our audit engagement letter was updated on 22 October 2019.

 — The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Parent company and we remain independent 

of the Group and the Parent company in conducting the audit. 

 — The audit opinion is consistent with the additional report to the Audit Committee.

Use of our report
This report is made solely to the Parent company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the Parent company’s members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the Parent company and the Parent company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Kathryn Barrow (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor
London
12 May 2020

Notes:
1.   The maintenance and integrity of the Land Securities Group PLC website is the responsibility of the Directors; the work carried out by the auditors does not involve consideration of these 
matters and, accordingly, the auditors accept no responsibility for any changes that may have occurred to the financial statements since they were initially presented on the website.

2.  Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

114

Landsec Annual Report 2020Income statement
for the year ended 31 March 2020

Revenue 

Costs

Share of post-tax profit/(loss) from joint ventures

Loss on disposal of investment properties

Net deficit on revaluation of investment properties

Operating profit/(loss)

Finance income

Finance expense

Profit/(loss) before tax

Taxation

Loss attributable to shareholders

Loss per share attributable to shareholders:

Basic loss per share

Diluted loss per share

Revenue 
profit
£m

 Capital 
and other 
items
£m

Notes

740

(269)

471

22

–

–

493

17

(96)

414

1

(5)

(4)

(173)

(6)

(1,000)

(1,183)

1

(69)

(1,251)

6

7

16

14

10

10

12

5

5

2020

Total
£m

741

(274)

467

(151)

(6)

(1,000)

(690)

18

(165)

(837)

 5

(832)

Revenue 
profit
£m

 Capital 
and other 
items
£m

748

(249)

499

22

–

–

521

20

(99)

442

9

(22)

(13)

(107)

–

(441)

(561)

6

(10)

(565)

2019

Total
£m

757

(271)

486

(85)

–

(441)

(40)

26

(109)

(123)

4

(119)

(112.4)p

(112.4)p

(16.1)p

(16.1)p

Statement of comprehensive income
for the year ended 31 March 2020

Loss attributable to shareholders 

Items that may be subsequently reclassified to the income statement:

Movement in cash flow hedges

Items that will not be subsequently reclassified to the income statement:

Movement in the fair value of other investments

Net re-measurement gain on defined benefit pension scheme

Deferred tax charge on re-measurement above

Other comprehensive income attributable to shareholders 

Notes

2020

Total
£m

2019

Total
£m

(832)

(119)

(1)

(1)

(3)

6

(1)

1

–

1

–

–

33

12

Total comprehensive loss attributable to shareholders 

(831)

(119)

115

Financial statementsLandsec Annual Report 2020 
Balance sheets
at 31 March 2020

Non-current assets
Investment properties
Intangible assets 
Net investment in finance leases
Investments in joint ventures
Investments in subsidiary undertakings
Trade and other receivables
Other non-current assets
Total non-current assets

Current assets
Trading properties 
Trade and other receivables
Monies held in restricted accounts and deposits
Cash and cash equivalents
Other current assets
Total current assets

Total assets

Current liabilities
Borrowings 
Trade and other payables
Other current liabilities
Total current liabilities

Non-current liabilities
Borrowings 
Trade and other payables
Other non-current liabilities
Redemption liability
Total non-current liabilities

Total liabilities

Net assets

Equity
Capital and reserves attributable to shareholders 
Ordinary shares
Share premium
Other reserves
Merger reserve
Retained earnings
Total equity

Notes

2020
£m

14
19
18
16
28
26
29

15
26
22
23
30

21
27
31

21
27
32

35

Group

2019
£m

12,094
20
159
1,031
–
176
30
13,510

23
437
36
14
14
524

2020
£m

–
–
–
–
6,213
–
–
6,213

–
–
4
–
–
4

Company

2019
£m

–
–
–
–
6,213
–
–
6,213

–
–
4
–
–
4

11,297
14
156
824
–
178
32
12,501

24
433
9
1,345
48
1,859

14,360

14,034

6,217

6,217

(977)
(270)
(2)
(1,249)

(4,355)
(1)
(5)
–
(4,361)

(934)
(273)
(18)
(1,225)

(2,847)
(1)
(5)
(36)
(2,889)

–
(2,406)
–
(2,406)

–
(1,978)
–
(1,978)

–
–
–
–
–

–
–
–
–
–

(5,610)

(4,114)

(2,406)

(1,978)

8,750

9,920

3,811

4,239

80
317
27
–
8,326
8,750

80
317
26
–
9,497
9,920

80
317
27
374
3,013
3,811

80
317
26
374
3,442
4,239

The loss for the year of the Company was £89m (2019: profit of £700m).

The financial statements on pages 115 to 164 were approved by the Board of Directors on 11 May 2020 and were signed on its behalf by:

M F Greenslade

M C Allan 
Directors 

116

Landsec Annual Report 2020 
Statements of changes in equity
for the year ended 31 March 2020

At 1 April 2018

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders 

Total transactions with shareholders 

Ordinary 
shares
£m

80

Share 
premium
£m

317

Attributable to shareholders

Other 
reserves
£m

Retained 
earnings 
£m

Group

Total 
equity
£m

26

9,963

10,386

–

–

–

–

–

–

–

–

–

–

–

–

(119)

(119)

2

(349)

(347)

2

(349)

(347)

At 31 March 2019

80

317

26

9,497

9,920

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders 

Total transactions with shareholders 

–

–

–

–

–

–

–

–

–

1

–

1

(831)

(831)

2

(342)

(340)

3

(342)

(339)

At 31 March 2020

80

317

27

8,326

8,750

At 1 April 2018

Total comprehensive income for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders 

Total transactions with shareholders 

Attributable to shareholders

Company

Ordinary 
shares
£m

80

Share 
premium
£m

317

Other 
reserves
£m

26

Merger 
reserves
£m

374

Retained
 earnings1
£m

3,089

Total 
equity
£m

3,886

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

700

700

2

(349)

(347)

2

(349)

(347)

At 31 March 2019

80

317

26

374

3,442

4,239

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders 

Total transactions with shareholders 

At 31 March 2020

1. Available for distribution.

–

–

–

–

–

–

–

–

–

1

–

1

–

–

–

–

(89)

(89)

2

(342)

(340)

3

(342)

(339)

80

317

27

374

3,013

3,811

117

Financial statementsLandsec Annual Report 2020 
Statement of cash flows
for the year ended 31 March 2020

Cash flows from operating activities

Net cash generated from operations

Interest received

Interest paid

Rents paid

Capital expenditure on trading properties

Disposal of trading properties

Other operating cash flows

Net cash inflow from operating activities

Cash flows from investing activities

Investment property development expenditure

Other investment property related expenditure

Acquisition of investment properties

Disposal of investment properties

Cash contributed to joint ventures

Cash distributions from joint ventures

Other investing cash flows

Net cash outflow from investing activities

Cash flows from financing activities

Proceeds from new borrowings (net of finance fees)

Repayment of medium term notes

Redemption of medium term notes

Repayment of bank debt

Premium paid on redemption of medium term notes

Net cash outflow from derivative financial instruments

Settlement of redemption liability 

Dividends paid to shareholders 

Decrease/(increase) in monies held in restricted accounts and deposits

Other financing cash flows

Net cash inflow/(outflow) from financing activities

Increase/(decrease) in cash and cash equivalents for the year

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

Notes

13

16

16

21

21

21

21

21

2020
£m

504

16

(108)

(12)

(2)

–

3

401

(154)

(47)

(16)

45

(13)

69

–

2019
£m

528

4

(114)

(12)

(2)

22

(2)

424

(54)

(46)

(136)

41

(29)

62

(4)

(116)

(166)

1,701

(47)

(196)

–

(59)

(1)

(36)

11

(342)

27

(1)

1,046

1,331

14

1,345

23

81

–

(8)

(3)

(2)

(15)

–

(338)

(21)

–

(306)

(48)

62

14

The Company did not hold any cash and cash equivalents balances at 31 March 2020 (2019: none) and therefore did not have any cash flows in the 
year then ended (2019: none).

118

Landsec Annual Report 2020 Notes to the financial statements
for the year ended 31 March 2020

Section 1 – General 
This section contains a description of the Group’s significant accounting policies that relate to the financial statements as a whole. A description 
of accounting policies specific to individual areas (e.g. investment properties) is included within the relevant note to the financial statements.

This section also includes a summary of new accounting standards, amendments and interpretations that have been applied in the year and those 
not yet adopted, and their actual or expected impact on the reported results of the Group.

1. Basis of preparation and consolidation

Basis of preparation
These financial statements have been prepared on a going concern basis and in accordance with International Financial Reporting Standards as 
adopted by the EU (IFRS), IFRIC Interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. The financial statements 
have been prepared in Pounds Sterling (rounded to the nearest one million), which is the presentation currency of the Group (Land Securities Group 
PLC and all its subsidiary undertakings), and under the historical cost convention as modified by the revaluation of investment property, financial 
assets at fair value through other comprehensive income (without recycling), derivative financial instruments and pension assets.

The preparation of financial statements in conformity with generally accepted accounting principles (GAAP) requires the use of estimates and 
assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues 
and expenses during the reporting period. Although these estimates are based on management’s best knowledge of the amount, event or actions, 
actual results ultimately may differ from those estimates. 

Land Securities Group PLC (the Company) has not presented its own statement of comprehensive income (and separate income statement), as 
permitted by section 408 of Companies Act 2006. The merger reserve arose on 6 September 2002 when the Company acquired 100% of the issued 
share capital of Land Securities PLC. The merger reserve represents the excess of the cost of acquisition over the nominal value of the shares issued by 
the Company to acquire Land Securities PLC. The merger reserve does not represent a realised or distributable profit. Other reserves includes the Capital 
redemption reserve, which represents the nominal value of cancelled shares, the Share-based payment reserve and Own shares held by the Group.

Going concern
Given the significant impact of Covid-19 on the macro-economic conditions in which the Group is operating, the Directors have placed a particular 
focus on the appropriateness of adopting the going concern basis in preparing the financial statements for the year ended 31 March 2020. The 
Group’s going concern assessment considers the Group’s principal risks (see pages 51-56) and is dependent on a number of factors, including financial 
performance, continued access to borrowing facilities and the ability to continue to operate the Group’s secured debt structure within its financial 
covenants. The secured debt structure has a tiered operating covenant regime which gives the Group substantial flexibility when the loan-to-value 
and interest cover in the Security Group are less than 65% and more than 1.45x respectively. If either of these limits are exceeded, the allowed 
operating environment becomes more restrictive with provisions coming into effect to encourage a reduction in gearing. However, it is not until the 
loan-to-value exceeds 100% or the interest cover ratio falls below 1.0x that a breach occurs, at which point the Group would enter a remedy period.

The going concern assessment is based on the first 12 months of the Group’s viability model, which is based on a severe but plausible downside 
scenario including the anticipated impact of Covid-19, reflecting the following key assumptions:

 — GDP growth declines significantly in the short term, with a recession in 2021 and increased rates of inflation from 1 April 2021

 — Rental yields expand by up to 70bps and rental values decline by up to 10% across the Combined Portfolio, driving a further decline in capital values

 — 75% reduction in rent receipts from our Retail and Specialist tenants and a 20% reduction in rent receipts from our Office tenants over a majority 

of the going concern assessment period

 — A three-month pause in committed developments, and no new developments progressing

 — No asset sales

 — No new financing is assumed in the assessment period, but existing facilities are assumed to remain available.

Throughout this severe but plausible downside scenario the Group has sufficient cash reserves, with the loan-to-value covenant remaining less than 
65% and interest cover above 1.45x, for a period of at least 12 months from the date of authorisation of these financial statements. The Directors have 
also considered an extreme downside scenario, which assumes no further rent will be received, to determine when our available cash resources are 
exhausted. Even in this extreme downside scenario, the Group continues to have sufficient cash reserves to continue in operation throughout the going 
concern assessment period.

Based on these considerations, together with available market information and the Directors’ knowledge and experience of the Group’s property 
portfolio and markets, the Directors have adopted the going concern basis in preparing the accounts for the year ended 31 March 2020.

119

Financial statementsLandsec Annual Report 2020 
Basis of consolidation
The consolidated financial statements for the year ended 31 March 2020 incorporate the financial statements of the Company and all its subsidiary 
undertakings. Subsidiary undertakings are those entities controlled by the Company. Control exists where an entity is exposed to variable returns and 
has the ability to affect those returns through its power over the investee.

The results of subsidiaries and joint ventures acquired or disposed of during the year are included from the effective date of acquisition or to the effective 
date of disposal. Accounting policies of subsidiaries and joint ventures which differ from Group accounting policies are adjusted on consolidation.

Where instruments in a subsidiary held by third parties are redeemable at the option of the holder, these interests are classified as a financial liability, 
called the redemption liability. The liability is carried at fair value; the value is reassessed at the balance sheet date and movements are recognised 
in the income statement.

Joint arrangements are those entities over whose activities the Group has joint control, established by contractual agreement. Interests in joint 
arrangements are accounted for as either a joint venture or a joint operation. A joint arrangement is accounted for as a joint venture when the Group, 
along with the other parties that have joint control of the arrangement, have rights to the net assets of the arrangement. Interests in joint ventures 
are equity accounted. The equity method requires the Group’s share of the joint venture’s post-tax profit or loss for the year to be presented separately 
in the income statement and the Group’s share of the joint venture’s net assets to be presented separately in the balance sheet. A joint arrangement 
is accounted for as a joint operation when the Group, along with the parties that have joint control of the arrangement, have rights to the assets and 
obligations for the liabilities relating to the arrangement. Joint operations are accounted for by including the Group’s share of the assets, liabilities, 
income and expenses on a line-by-line basis.

Intra-group balances and any unrealised gains and losses arising from intra-group transactions are eliminated in preparing the consolidated financial 
statements. Unrealised gains arising from transactions with joint ventures are eliminated to the extent of the Group’s interest in the joint venture 
concerned. Unrealised losses are eliminated in the same way, but only to the extent that there is no evidence of impairment.

2. Significant accounting judgements and estimates

The preparation of financial statements in conformity with IFRS requires management to exercise judgement in applying the Group‘s accounting 
policies. The areas where the Group considers the judgements to be most significant involve assumptions or estimates in respect of future events, 
where actual results may differ from these estimates. 

Judgements
 — Recognising revenue where property management activities are performed by a third party (note 6)

 — Compliance with the Real Estate Investment Trust (REIT) taxation regime and the recognition of deferred tax assets and liabilities (note 12)

 — Accounting for property acquisitions and disposals (note 14)

Estimates
 — Valuation of investment and trading properties (note 14)

 — Impairment of trade receivables (note 26)

3. Changes in accounting policies and standards

The accounting policies used in these financial statements are consistent with those applied in the last annual financial statements, as amended 
where relevant to reflect the adoption of new standards, amendments and interpretations which became effective in the year, the impact of which 
is outlined below.

Changes in accounting policy
The Group adopted IFRS 16 Leases on 1 April 2019. As a result of adopting this standard, the Group now reports separately service charge income for 
leases where a single payment is received to cover both rent and service charge. The total payment received was previously included within rental 
income, but the service charge component has now been separated and reported as service charge income in notes 4 and 6. In the year ended 
31 March 2019, £6m was separated from rental income and reported as service charge income. There has been no net impact on profit attributable 
to shareholders or on the Group’s balance sheet. The Group’s revised accounting policies and the impact of the change in accounting policies on the 
financial statements is detailed in notes 6, 7 and 14.

Amendments to IFRS 
A number of new standards, amendments to standards and interpretations have been issued but are not yet effective for the Group. The application of 
these new standards, amendments and interpretations are not expected to have a significant impact on the Group’s income statement or balance sheet.

120

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Section 2 – Performance 
This section focuses on the performance of the Group for the year, including segmental information, earnings per share and net assets per share, 
together with further details on specific components of the income statement and dividends paid.

Our property portfolio is a combination of properties that are wholly owned by the Group, part owned through joint arrangements and properties 
owned by the Group but where a third party holds a non-controlling interest. Internally, management review the results of the Group on a basis that 
adjusts for these different forms of ownership to present a proportionate share. The Combined Portfolio, with assets totalling £12.8bn, is an example 
of this approach, reflecting the economic interest we have in our properties regardless of our ownership structure. We consider this presentation 
provides further understanding to stakeholders of the activities and performance of the Group, as it aggregates the results of all of the Group’s 
property interests which under IFRS are required to be presented across a number of line items in the statutory financial statements.

The same principle is applied to many of the other measures we discuss and, accordingly, a number of our financial measures include the results of 
our joint ventures and subsidiaries on a proportionate basis. Measures that are described as being presented on a proportionate basis include the 
Group’s share of joint ventures on a line-by-line basis and are adjusted to exclude the non-owned elements of our subsidiaries. This is in contrast to 
the Group’s statutory financial statements, where the Group’s interest in joint ventures is presented as one line on the income statement and balance 
sheet, and all subsidiaries are consolidated at 100% with any non-owned element being adjusted as a non-controlling interest or redemption liability, 
as appropriate. Our joint operations are presented on a proportionate basis in all financial measures.

Our income statement has two key components: the income we generate from leasing our investment properties net of associated costs (including 
interest expense), which we refer to as revenue profit, and items not directly related to the underlying rental business, principally valuation changes, 
profits or losses on the disposal of properties, refinancing activity and exceptional items, which we refer to as Capital and other items. Our income 
statement is presented in a columnar format, split into those items that relate to revenue profit and Capital and other items. The total column 
represents the Group’s results presented in accordance with IFRS; the other columns provide additional information. We believe revenue profit provides 
further understanding of the results of the Group’s operational performance to stakeholders as it focuses on the rental income performance of the 
business and excludes Capital and other items which can vary significantly from year to year. A full definition of revenue profit is given in the Glossary. 
The components of revenue profit are presented on a proportionate basis in note 4.

4. Segmental information

The Group’s operations are managed across three operating segments, being Office, Retail and Specialist. 

The Office segment includes all our offices, substantially all of which are located in London. The Retail segment includes all our shopping centres, 
outlets, retail parks and the retail units within our London office buildings. The Specialist segment includes our leisure and hotel assets, Piccadilly Lights 
and other specialist assets which do not fall within either of the other segments. All of the Group’s operations are in the UK.

Management has determined the Group’s operating segments based on the information reviewed by Senior Management to make strategic decisions. 
During the year, the chief operating decision maker was the Executive Committee (ExecCom), which comprised the Executive Directors, the Group 
General Counsel and Company Secretary, the Group HR Director and until December 2019, the Corporate Affairs and Sustainability Director. The 
information presented to the ExecCom includes reports from all functions of the business as well as strategy, financial planning, succession planning, 
organisational development and Group-wide policies. 

In previous years, our segmental reporting reflected that our operations were organised into a London Portfolio and a Retail Portfolio. In the year 
ended 31 March 2020, we merged these two business units and amended our reporting to the ExecCom to reflect this. In order to maintain a detailed 
level of financial disclosure, our segmental reporting now reflects the predominant use class of our assets, grouped into Office, Retail and Specialist. 
The comparative year has been presented in the new format and a reconciliation to the previous presentation has been provided on our website.

The Group’s primary measure of underlying profit before tax is revenue profit. However, Segment net rental income is the lowest level to which the 
profit arising from the on-going operations of the Group is analysed between the three segments. Previously the Group reported Segment profit, 
which for the year ended 31 March 2019 was £56m lower than the Segment net rental income for the same year as it included indirect property costs, 
including depreciation, as well as the net finance costs directly incurred by our joint ventures. The indirect costs, which are predominantly staff costs, 
have now all been treated as indirect expenses and are not allocated to individual segments. Depreciation previously included within Group Services 
expenses has also been separated and reported together with the depreciation previously included in Segment profit.

The Group manages its financing structure, with the exception of joint ventures, on a pooled basis. Individual joint ventures may have specific financing 
arrangements in place. Since the use class of individual joint ventures may span more than one segment, debt facilities and finance expenses are not 
specific to a particular segment. Unallocated income and expenses are items incurred centrally which are not directly attributable to one of the segments.

All items in the segmental information note are presented on a proportionate basis. A reconciliation from the Group income statement to the 
information presented in the segmental information note is included in table 106.

121

Financial statementsLandsec Annual Report 2020 
4. Segmental information continued

Revenue profit

Rental income

Finance lease interest 

Gross rental income (before rents payable)

Rents payable2

Gross rental income (after rents payable)

Service charge income

Service charge expense

Net service charge expense

Other property related income

Direct property expenditure

Provisions related to 2020/21 rent

Segment net rental income

Other income

Indirect expense

Depreciation

Revenue profit before interest

Finance income

Finance expense 

Joint venture finance expense

Revenue profit

Office
£m

261

9

270

(5)

265

46

(45)

1

16

(21)

–

261

Retail
£m

310

–

310

(10)

300

52

(55)

(3)

15

(50)

(19)

243

Specialist
£m

98

–

98

–

98

–

(2)

(2)

2

(15)

(4)

79

Office
£m

256

9

265

(3)

262

44

(43)

1

15

(20)

–

258

Retail
£m

319

–

319

(10)

309

51

(53)

(2)

17

(48)

–

276

Specialist
£m

99

–

99

–

99

–

(2)

(2)

2

(15)

–

84

2020

Total
£m

669

9

678

(15)

663

98

(102)

(4)

33

(86)

(23)

583

2

(72)

(4)

509

17

(96)

(16)

414

1. Restated for changes in accounting policies. See note 3 for details.
2. Included within rents payable is lease interest payable of £3m (2019: £1m) and £1m (2019: £1m) for the Office and Retail segments respectively.

Reconciliation of revenue profit to loss before tax

Revenue profit

Capital and other items

Valuation and profits on disposals
Net deficit on revaluation of investment properties
Loss on disposal of investment properties
Profit on disposal of trading properties

Net finance expense
Fair value movement on interest-rate swaps
Premium and fees on redemption of medium term notes (MTNs)
Other net finance income

Exceptional items
Impairment of intangible asset
Impairment of goodwill

Other
Fair value movement prior to acquisition of non-owned element of a joint venture
Profit from long-term development contracts
Other

Loss before tax

122

2020
Total
£m

414

(1,179)
(6)
7
(1,178)

(9)
(59)
–
(68)

(4)
(1)
(5)

–
3
(3)
–

(837)

20191

Total
£m

674

9

683

(13)

670

95

(98)

(3)

34

(83)

–

618

3

(76)

(5)

540

20

(99)

(19)

442

2019
Total
£m

442

(557)
(2)
–
(559)

(6)
(2)
4
(4)

(12)
(2)
(14)

9
3
–
12

(123)

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 20205. Performance measures

In the tables below, we present earnings per share and net assets per share calculated in accordance with IFRS, together with our own adjusted 
measure and certain measures defined by the European Public Real Estate Association (EPRA), which have been included to assist comparison 
between European property companies. Three of the Group’s key financial performance measures are adjusted diluted earnings per share, EPRA 
net tangible assets per share and total business return.

During the year, EPRA issued new best practice reporting guidelines incorporating three new measures of net asset value: EPRA Net Tangible Assets 
(NTA), Net Reinvestment Value (NRV) and Net Disposal Value (NDV). We have adopted these guidelines in the year ended 31 March 2020 and EPRA 
NTA is considered to be the most relevant measure for our business. EPRA NTA is now our primary measure of net asset value, replacing our previously 
reported EPRA net assets and EPRA net assets per share metrics. Total business return is now calculated based on EPRA NTA. Refer to the EPRA 
disclosures on page 166 for more details, including calculations of EPRA NRV, EPRA net assets and EPRA triple net assets.

Adjusted earnings, which is a tax adjusted measure of revenue profit, is the basis for the calculation of adjusted earnings per share. We believe 
adjusted earnings and adjusted earnings per share provide further insight into the results of the Group’s operational performance to stakeholders 
as they focus on the rental income performance of the business and exclude Capital and other items which can vary significantly from year to year.

Earnings per share

Year ended 31 March 2020

Year ended 31 March 2019

Loss attributable to shareholders 

Taxation

Valuation and profits on disposals

Net finance expense

Exceptional items

Other

(Loss)/profit used in per share calculation

Basic (loss)/earnings per share

Diluted (loss)/earnings per share1

Loss for 
the year
£m

(832)

–

–

–

–

–

(832)

EPRA 
earnings
£m

(832)

(5)

Adjusted 
earnings 
£m

(832)

(5)

1,178

1,178

68

5

–

414

68

5

–

414

IFRS

EPRA

Adjusted

(112.4)p

(112.4)p

55.9p

55.9p

55.9p

55.9p

Loss for  
the year
£m

(119)

–

–

–

–

–

(119)

IFRS

(16.1)p

(16.1)p

EPRA 
earnings
£m

Adjusted 
earnings 
£m

(119)

(4)

559

4

14

(12)

442

EPRA

59.7p

59.7p

(119)

(4)

559

4

14

(12)

442

Adjusted

59.7p

59.7p

1. In the years ended 31 March 2019 and 2020, share options are excluded from the weighted average diluted number of shares when calculating IFRS diluted loss per share because they 

are not dilutive.

Net assets per share

Net assets attributable to shareholders

Excess of fair value over net investment in finance lease book value

Deferred tax liability on intangible asset

Goodwill on deferred tax liability (note 19)

Other intangible assets (note 19)

Fair value of interest-rate swaps

Excess of fair value of debt over book value (note 21)

Net assets used in per share calculation

Net assets per share

Diluted net assets per share

31 March 2020

31 March 20191

Net assets
£m

EPRA NDV
£m 

EPRA NTA 
£m

8,750

8,750

8,750

Net assets
£m

9,920

EPRA NDV
£m 

9,920

EPRA NTA 
£m

9,920

–

–

–

–

–

–

8,750

90

–

(1)

–

–

(274)

8,565

90

1

(1)

(7)

1

–

–

–

–

–

–

–

8,834

9,920

80

–

(2)

–

–

(239)

9,759

80

2

(2)

(11)

–

–

9,989

IFRS

EPRA NDV

EPRA NTA

IFRS

EPRA NDV

EPRA NTA

1,182p

1,181p

n/a

n/a

1,156p

1,192p

1,341p

1,339p

n/a

n/a

1,317p

1,348p

1. New metrics presented as a result of the change in EPRA best practice recommendations. See table 62 in the Business analysis section for more details. EPRA net assets at 31 March 2019 

as previously reported were £9,920m and EPRA triple net assets were £9,679m (1,339p and 1,306p per share respectively).

123

Financial statementsLandsec Annual Report 2020 
5. Performance measures continued

Number of shares

Ordinary shares

Treasury shares

Own shares

Number of shares – basic

Dilutive effect of share options

Number of shares – diluted

Weighted 
average
million

2020

31 March
million

Weighted 
average
million

2019

31 March
million

751

(10)

(1)

740

1

741

751

(10)

(1)

740

1

741

751

(10)

(1)

740

–

740

751

(10)

(1)

740

1

741

Total business return is calculated as the cash dividends per share paid in the year plus the change in EPRA NTA per share, divided by the opening EPRA 
NTA per share. We consider this to be a useful measure for shareholders as it gives an indication of the total return on equity over the year.

Total business return

Decrease in EPRA NTA per share 

Dividend paid per share in the year (note 11)

Total return (a)

EPRA NTA per share at the beginning of the year (b)

Total business return (a/b)

Year ended 
31 March 
2020
pence

Year ended 
31 March
 20191
pence

(156)

46

(110)

1,348

–8.2%

(62)

47

(15)

1,410

–1.1%

1. Restated for change in net asset metric from EPRA net assets to EPRA NTA. See table 62 in the Business analysis section for further details. Total business return at 31 March 2019 based on 

EPRA net assets per share as previously reported was -1.2%.

6. Revenue

  Accounting policy

Rental income, including fixed rental uplifts, is recognised in the income statement on a straight-line basis over the term of the lease. Lease incentives 
being offered to occupiers to enter into a lease, such as an initial rent-free period or a cash contribution to fit out or similar costs, are an integral part 
of the net consideration for the use of the property and are therefore recognised on the same straight-line basis. Contingent rents, being lease payments 
that are not fixed at the inception of a lease, for example turnover rents, are variable consideration and are recorded as income in the year in which 
they are earned. Where a single payment is received from a tenant to cover both rent and service charge, the service charge component is separated 
and reported as service charge income.

The Group’s revenue from contracts with customers, as defined in IFRS 15, includes service charge income, other property related income, trading 
property sales proceeds and long-term development contract income.

Service charge income and management fees are recorded as income over time in the year in which the services are rendered. Revenue is recognised 
over time because the tenants benefit from the services as soon as they are rendered by the Group. The actual service provided during each reporting 
period is determined using cost incurred as the input method.

Other property related income includes development and asset management fees. These fees are recognised over time, using time elapsed as the 
input method which measures the benefit simultaneously received and consumed by the customer, over the period the development or asset 
management services are provided.

Proceeds received on the sale of trading properties are recognised when control of the property transfers to the buyer, i.e. the buyer has the ability to 
direct the use of the property and the right to the cash inflows and outflows generated by it. This generally occurs on unconditional exchange or on 
completion. If completion is expected to occur significantly after exchange or if the Group has significant outstanding obligations between exchange 
and completion, the Group assesses whether there are multiple performance obligations in the contract and recognises revenue as each performance 
obligation is satisfied.

When property is let under a finance lease, the Group recognises a receivable equal to the net investment in the lease at inception of the lease. Rentals 
received are accounted for as repayments of principal and finance income as appropriate. Finance income is allocated to each period during the lease 
term so as to produce a constant periodic rate of interest on the remaining net investment in the finance lease and is recognised within revenue.

Revenue on long-term development contracts is recognised over time over the period of the contract as the Group creates or enhances an asset that 
the customer controls. Progress towards completion of the development, by reference to the value of work completed using the costs incurred to date 
as a proportion of total costs expected to be incurred over the term of the contract, is used as the input method.

124

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020  Significant accounting judgement

For those properties where the property management activities are performed by a third party, the Group considers the third party to be the principal 
delivering the service. The key factors considered by the Group when making this judgement include the following responsibilities of the third party:

 — selecting suppliers and ensuring all services are delivered

 — establishing prices and seeking efficiencies

 — risk management and compliance

In addition, the residual rights residing with the Group are generally protective in nature.

All revenue is classified within the ‘Revenue profit’ column of the income statement, with the exception of proceeds from the sale of trading properties, 
income from long-term development contracts and the non-owned element of the Group’s subsidiaries which are presented in the ‘Capital and other 
items’ column.

20191

Total 
£m

618

1

619

86

33

7

9

3

757

20191

Total 
£m

674

95

34

39

9

30

3

Rental income (excluding adjustment for lease incentives)

Adjustment for lease incentives

Rental income

Service charge income

Other property related income

Trading property sales proceeds

Finance lease interest

Other income

Revenue per the income statement

1. Restated for changes in accounting policies. See note 3 for details.

Revenue 
profit
£m

Capital 
and other 
items
£m

630

(20)

610

88

31

–

9

2

740

1

–

1

–

–

–

–

–

1

2020

Total
£m

631

(20)

611

88

31

–

9

2

Revenue 
profit
£m

Capital 
and other 
items
£m

616

1

617

86

33

–

9

3

2

–

2

–

–

7

–

–

9

741

748

The following table reconciles revenue per the income statement to the individual components of revenue presented in note 4.

Rental income

Service charge income

Other property related income

Trading property sales proceeds

Finance lease interest

Long-term development contract income

Other income

Group
£m

611

88

31

–

9

–

2

Revenue in the segmental information note

741

Joint 
ventures
£m

59

10

2

21

–

3

–

95

Adjustment 
for 
non-wholly 
owned
subsidiaries2
£m

(1)

–

–

–

–

–

–

2020

Total
£m

669

98

33

21

9

3

2

Adjustment 
for  
non-wholly 
owned
subsidiaries2
£m

(2)

–

–

–

–

–

–

Joint 
ventures
£m

57

9

1

32

–

30

–

Group
£m

619

86

33

7

9

–

3

(1)

835

757

129

(2)

884

1. Restated for changes in accounting policies. See note 3 for details.
2. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group settled the redemption liability which 

represented this interest resulting in 100% ownership.

125

Financial statementsLandsec Annual Report 2020 
7. Costs

  Accounting policy

The carrying amounts of the Group’s non-financial assets, other than investment properties, are reviewed at each reporting date to determine whether 
there is any indication of impairment. If any such indication exists, the asset’s recoverable amount is estimated. An impairment loss is recognised in the 
income statement whenever the carrying amount of an asset exceeds its recoverable amount. The recoverable amount of an asset is the greater of its 
fair value less costs to sell and its value in use. The value in use is determined as the net present value of the future cash flows expected to be derived 
from the asset, discounted using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to 
the asset. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is 
reversed only to the extent that the asset’s carrying amount after the reversal does not exceed the amount that would have been determined, net of 
applicable depreciation, if no impairment loss had been recognised.

Rents payable reflect amounts due under head leases. Where rents payable are variable and do not depend on an index or rate, the payments are 
recognised in the income statement as incurred. Where these rents are fixed, or in-substance fixed, at the inception of the agreement, or become fixed 
or in-substance fixed at some point over the life of the agreement, an asset representing the right to use the underlying land and a corresponding 
liability for the present value of the minimum future lease payments are recognised on the Group’s balance sheet within Investment properties and 
Borrowings respectively.

All costs are classified within the ‘Revenue profit’ column of the income statement, with the exception of the cost of sale of trading properties, costs 
arising on long-term development contracts, amortisation and impairments of intangible assets arising on business combinations and the non-owned 
element of the Group’s subsidiaries which are presented in the ‘Capital and other items’ column.

Rents payable

Service charge expense

Direct property expenditure

Provisions related to 2020/21 rent

Indirect expense

Cost of trading property disposals

Amortisation of other intangible asset

Impairment of intangible asset

Impairment of goodwill

Costs per the income statement

Revenue 
profit
£m

Capital 
and other 
items
£m

13

90

72

21

73

–

–

–

–

269

–

–

–

–

–

–

–

4

1

5

Revenue 
profit
£m

Capital 
and other 
items
£m

2020

Total
£m

13

90

72

21

73

–

–

4

1

10

88

72

–

79

–

–

–

–

274

249

The following table reconciles costs per the income statement to the individual components of costs presented in note 4.

Rents payable

Service charge expense

Direct property expenditure

Provisions related to 2020/21 rent

Indirect expense

Cost of trading property disposals

Long-term development contract expenditure

Amortisation of other intangible asset

Impairment of intangible asset

Impairment of goodwill

Group
£m

Joint 
ventures
£m

13

90

72

21

73

–

–

–

4

1

2

12

14

2

3

14

–

–

–

–

2020

Total
£m

15

102

86

23

76

14

–

–

4

1

Costs in the segmental information note

274

47

321

Group
£m

10

88

72

–

79

7

–

1

12

2

271

126

2019

Total
£m

10

88

72

–

79

7

1

12

2

271

2019

Total
£m

13

98

83

–

81

39

27

1

12

2

356

–

–

–

–

–

7

1

12

2

22

Joint 
ventures
£m

3

10

11

–

2

32

27

–

–

–

85

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020The Group’s costs include employee costs for the year of £59m (2019: £62m), of which £7m (2019: £7m) is within service charge expense and £52m 
(2019: £55m) is within indirect expense, of which £23m relates to Group Services (2019: £24m).

Employee costs

Salaries and wages

Employer payroll taxes

Other pension costs (note 33)

Share-based payments (note 34)

The average monthly number of employees during the year was:

Indirect property or contract and administration

Direct property or contract services:

Full-time

Part-time

2020
£m

49

5

3

2

59

2019
£m

49

7

4

2

62

2020
Number

2019
Number

429

130

9

568

432

135

11

578

With the exception of the Executive Directors and two employees who are deferred members of the Defined Benefit Pension scheme, who are 
employed by Land Securities Group PLC, all employees are employed by subsidiaries of the Group. The employee costs for Land Securities Group PLC 
are borne by another Group company.

During the year, one (2019: one) of the Executive Directors had retirement benefits accruing under the defined contribution pension scheme. 
None (2019: none) of the Executive Directors had retirement benefits accruing under the defined benefit scheme. Information on Directors’ emoluments, 
share options and interests in the Company’s shares is given in the Directors’ Remuneration Report on pages 84 to 103.

Details of the employee costs associated with the Group’s key management personnel are included in note 38.

8. Auditor remuneration

Services provided by the Group’s auditor

Audit fees:

Audit of parent company and consolidated financial statements

Audit of subsidiary undertakings

Audit of joint ventures

Non-audit fees:

Other assurance services

2020
£m

2019
£m

0.5

0.3

0.1

0.9

0.2

1.1

0.4

0.3

0.1

0.8

0.1

0.9

It is the Group’s policy to employ the Group’s auditor on assignments additional to their statutory duties where their expertise and experience with 
the Group are important. Where appropriate the Group seeks tenders for services. If fees for an assignment are expected to be greater than £25,000, 
they are pre-approved by the Audit Committee.

127

Financial statementsLandsec Annual Report 2020 
9. External valuer remuneration

Services provided by the Group’s external valuer

Year end and half-yearly valuations – Group

 – Joint ventures

Other consultancy and agency services

2020
£m

0.7

0.1

0.8

1.6

2019
£m

0.7

0.1

1.7

2.5

CBRE Limited (CBRE) is the Group’s principal valuer. The fee arrangement with CBRE for the valuation of the Group’s properties is fixed, subject to an 
adjustment for acquisitions and disposals. CBRE undertakes other consultancy and agency work on behalf of the Group. CBRE has confirmed to us that 
the total fees paid by the Group represented less than 5% of its total revenues in the current year.

10. Net finance expense

Finance income

Interest receivable from joint ventures

Fair value movement on other derivatives

Other

Finance expense

Bond and debenture debt

Bank and other short-term borrowings

Fair value movement on interest-rate swaps

Fair value movement on other derivatives

Redemption of medium term notes

Revaluation of redemption liabilities

Other interest payable

Interest capitalised in relation to properties under development

Net finance expense

Joint venture net finance expense

Net finance expense included in revenue profit

Revenue 
profit
£m

Capital 
and other 
items
£m 

Revenue 
profit
£m

Capital 
and other 
items
£m 

2020

Total
£m

17

1

–

18

(80)

(22)

(9)

–

(59)

(1)

(1)

(172)

7

(165)

–

1

–

1

–

–

(9)

–

(59)

(1)

–

(69)

–

(69)

19

–

1

20

(81)

(22)

–

–

–

–

–

(103)

4

(99)

(79)

(19)

(98)

17

–

–

17

(80)

(22)

–

–

–

–

(1)

(103)

7

(96)

(79)

(16)

(95)

2019

Total
£m

19

6

1

26

(81)

(22)

(6)

(1)

(2)

(1)

–

(113)

4

(109)

–

6

–

6

–

–

(6)

(1)

(2)

(1)

–

(10)

–

(10)

(68)

(147)

(4)

(83)

Lease interest payable of £4m (2019: £2m) is included within rents payable as detailed in note 4.

128

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202011. Dividends

  Accounting policy

Interim dividend distributions to shareholders are recognised in the financial statements when paid. Final dividend distributions are recognised 
as a liability in the period in which they are approved by shareholders.

Dividends paid

Pence per share

Year ended 31 March

For the year ended 31 March 2018:

Third interim

Final

For the year ended 31 March 2019:

First interim

Second interim

Third interim

Final

For the year ended 31 March 2020:

First interim

Second interim

Gross dividends

Dividends in the statement of changes in equity

Timing difference on payment of withholding tax

Dividends in the statement of cash flows

Payment date

PID

Non-PID

Total

6 April 2018

27 July 2018

5 October 2018

4 January 2019

12 April 2019

25 July 2019

4 October 2019

3 January 2020

9.85

14.65

11.30

11.30

11.30

11.65

11.60

11.60

–

–

–

–

–

–

–

–

9.85

14.65

11.30

11.30

11.30

11.65

11.60

11.60

2020
£m

84

86

86

86

342

342

–

342

2019
£m

73

108

84

84

349

349

(11)

338

A third interim dividend of 11.6p per ordinary share was declared on 5 February 2020 (2019: 11.30p or £84m paid in total). As announced on 2 April 2020, 
in light of extreme market uncertainty due to Covid-19, the Board took the decision to cancel the third interim dividend that was due to be paid on 
9 April 2020. The Board is not proposing a final dividend for the year ended 31 March 2020 (2019: 11.65p). The total dividend paid and recommended 
in respect of the year ended 31 March 2020 was 23.2p per ordinary share (2019: 45.55p) resulting in a total distribution of £172m (2019: £338m). 

A Dividend Reinvestment Plan (DRIP) has been available in respect of all dividends paid during the year.

12. Income tax

  Accounting policy

Income tax on the profit for the year comprises current and deferred tax. Current tax is the tax payable on the taxable income for the year and any 
adjustment in respect of previous years. Deferred tax is provided in full using the balance sheet liability method on temporary differences between 
the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is determined 
using tax rates that have been enacted or substantively enacted by the reporting date and are expected to apply when the asset is realised, or the 
liability is settled.

No provision is made for temporary differences (i) arising on the initial recognition of assets or liabilities, other than on a business combination, that affect 
neither accounting nor taxable profit and (ii) relating to investments in subsidiaries to the extent that they will not reverse in the foreseeable future.

  Significant accounting judgement

The Group is a Real Estate Investment Trust (REIT). As a result, the Group does not pay UK corporation tax on its profits and gains from the qualifying 
rental business in the UK. Non-qualifying profits and gains of the Group continue to be subject to corporation tax as normal. In order to maintain 
group REIT status, certain ongoing criteria must be met. The main criteria are as follows:

 — at the start of each accounting period, the assets of the tax exempt business must be at least 75% of the total value of the Group’s assets;

 — at least 75% of the Group’s total profits must arise from the tax exempt business; and

 — at least 90% of the notional taxable profit of the property rental business must be distributed.

129

Financial statementsLandsec Annual Report 2020 
12. Income tax continued

The Directors intend that the Group should continue as a REIT for the foreseeable future, with the result that deferred tax is no longer recognised on 
temporary differences relating to the property rental business.

Deferred tax assets and liabilities require management judgement in determining the amounts, if any, to be recognised. In particular, judgement 
is required when assessing the extent to which deferred tax assets should be recognised, taking into account the expected timing and level of future 
taxable income. Deferred tax assets are only recognised when management believe they will be recovered against future taxable profits.

The income tax credit in the income statement comprises tax credits received and a payment for losses surrendered to one of the Group’s joint ventures 
of £4m (2019: £nil) and a deferred tax credit of £1m (2019: £4m). There is also a deferred tax charge of £1m (2019: £nil) included within Other comprehensive 
income. The current tax credit relates to land remediation relief received and payment for losses surrendered to a joint venture company. 

The tax for the year is lower than the standard rate of corporation tax in the UK of 19%. The differences are explained in the table below.

Loss before tax

Loss before tax multiplied by the rate of corporation tax in the UK of 19% 

Exempt property rental losses and revaluations in the year

Effects of:

Timing difference on repurchase of medium term notes

Interest rate fair value movements and other temporary differences

Non-allowable expenses and non-taxable items

Movement in unrecognised tax losses

Other tax adjustments

Total income tax credit in the income statement

The Group’s deferred tax liability is analysed as follows:

Arising on business combination

Arising on pension surplus 

Total deferred tax liability

Deferred tax is calculated at the rate substantively enacted at the balance sheet date of 19%. The movement in the deferred tax liability arising 
on the re-measurement gain on the defined benefit pension scheme surplus is included within Other comprehensive income in the Statement of 
comprehensive income.

There are unrecognised deferred tax assets on the following items due to the high degree of uncertainty as to their future utilisation by non-REIT 
qualifying activities.

Revenue losses

Capital losses

Other unrecognised temporary differences

Total unrecognised items

2020
£m

46

272

447

765

The other unrecognised temporary differences relate to the premium paid on the redemption of the Group’s medium term notes. For further details 
see note 21.

130

2020
£m

(837)

159

(158)

1

–

–

(1)

3

2

5

2019
£m

(123)

23

(27)

(4)

10

3

(2)

(3)

–

4

2020
£m

2019
£m

1

3

4

2

2

4

2019
£m

47

237

445

729

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202013. Net cash generated from operations

Reconciliation of operating loss to net cash generated from operations

Operating loss

Adjustments for:

Net deficit on revaluation of investment properties

Loss on disposal of investment properties

Share of loss from joint ventures

Share-based payment charge

Impairment of intangible asset

Impairment of goodwill

Impairment of investment in subsidiary

Rents payable

Other

Changes in working capital:

Decrease in receivables

Increase/(decrease) in payables and provisions

Net cash generated from operations

2020
£m

(690)

1,000

6

151

2

4

1

–

13

6

493

3

8

504

Group

2019
£m

(40)

2020
£m

(21)

Company

2019
£m

(30)

441

–

85

2

12

2

–

10

10

–

–

–

–

–

–

2

–

–

–

–

–

–

–

–

–

–

–

522

(19)

(30)

20

(14)

528

–

19

–

–

30

–

Section 3 – Properties
This section focuses on the property assets which form the core of the Group’s business. It includes details of investment properties, investments 
in joint ventures and trading properties.

Our property portfolio is a combination of properties that are wholly owned by the Group, part owned through joint arrangements and properties 
owned by the Group but where a third party holds a non-controlling interest. In the Group’s IFRS balance sheet, wholly owned properties are presented 
as either ‘Investment properties’ or ‘Trading properties’. The Group applies equity accounting to its investments in joint ventures, which requires the 
Group’s share of properties held by joint ventures to be presented within ‘Investments in joint ventures’.

Internally, management review the results of the Group on a basis that adjusts for these forms of ownership to present a proportionate share. The 
Combined Portfolio, with assets totalling £12.8bn, is an example of this proportionate share, reflecting the economic interest we have in our properties 
regardless of our ownership structure. We consider this presentation provides further insight to stakeholders about the activities and performance of 
the Group, as it aggregates the results of all of the Group’s property interests which under IFRS are required to be presented across a number of line 
items in the statutory financial statements.

The Group’s investment properties are carried at fair value and trading properties are carried at the lower of cost and net realisable value. Both of 
these values are determined by the Group’s external valuers. The combined value of the Group’s total investment property portfolio (including the 
Group’s share of investment properties held through joint ventures) is shown as a reconciliation in note 14.

  Accounting policy

Investment properties
Investment properties are properties, either owned or leased by the Group, that are held either to earn rental income or for capital appreciation, or both. 
Investment properties are measured initially at cost including related transaction costs, and subsequently at fair value. Fair value is based on market 
value, as determined by a professional external valuer at each reporting date. The difference between the fair value of an investment property at the 
reporting date and its carrying amount prior to re-measurement is included in the income statement as a valuation surplus or deficit. Investment 
properties are presented on the balance sheet within non-current assets. 

Some of the Group’s investment properties are owned through long-leasehold arrangements, as opposed to the Group owning the freehold. Where 
the Group is a lessee, a right-of-use asset is recognised at the commencement date of the lease and accounted for as investment property. Initially, 
the cost of investment properties held under leases includes the amount of lease liabilities recognised, initial direct costs incurred, and lease payments 
made at or before the commencement date less any lease incentives received. The investment properties held under leases are subsequently carried 
at their fair value. A corresponding liability is recorded within Borrowings. Each lease payment is allocated between repayment of the liability and 
a finance charge to achieve a constant interest rate on the outstanding liability.

131

Financial statementsLandsec Annual Report 2020 
Trading properties
Trading properties are those properties held for sale, or those being developed with a view to sell. Trading properties are recorded at the lower of cost 
and net realisable value. The net realisable value of a trading property is determined by a professional external valuer at each reporting date. If the net 
realisable value of a trading property is lower than its carrying value, an impairment loss is recorded in the income statement. If, in subsequent periods, 
the net realisable value of a trading property that was previously impaired increases above its carrying value, the impairment is reversed to align the 
carrying value of the property with the net realisable value. Trading properties are presented on the balance sheet within current assets.

Acquisition of properties
Properties are treated as acquired when the Group assumes control of the property. 

Capital expenditure and capitalisation of borrowing costs
Capital expenditure on properties consists of costs of a capital nature, including costs associated with developments and refurbishments. Where 
a property is being developed or undergoing major refurbishment, interest costs associated with direct expenditure on the property are capitalised. 
The interest capitalised is calculated using the Group’s weighted average cost of borrowings. Interest is capitalised from the commencement of the 
development work until the date of practical completion. Certain internal staff and associated costs directly attributable to the management of 
major schemes are also capitalised. The total staff and associated costs are capitalised based on the proportion of time spent on the relevant scheme. 
Internal staff costs are capitalised from the date the Group determines it is probable that the development will progress until the date of practical 
completion.

Transfers between investment properties and trading properties
When the Group begins to redevelop an existing investment property for continued future use as an investment property, the property continues to be 
held as an investment property. When the Group begins to redevelop an existing investment property with a view to sell, the property is transferred to 
trading properties and held as a current asset. The property is re-measured to fair value as at the date of the transfer with any gain or loss being taken 
to the income statement. The re-measured amount becomes the deemed cost at which the property is then carried in trading properties.

Disposal of properties
Properties are treated as disposed when control of the property is transferred to the buyer. Typically, this will either occur on unconditional exchange 
or on completion. Where completion is expected to occur significantly after exchange, or where the Group continues to have significant outstanding 
obligations after exchange, the control will not usually transfer to the buyer until completion. 

The profit on disposal is determined as the difference between the sales proceeds and the carrying amount of the asset at the beginning of the 
accounting period plus capital expenditure to the date of disposal. The profit on disposal of investment properties is presented separately on the face 
of the income statement. Proceeds received on the sale of trading properties are recognised within Revenue, and the carrying value at the date of 
disposal is recognised within Costs.

  Significant accounting judgement

Acquisition and disposal of properties
Property transactions can be complex in nature and material to the financial statements. To determine when an acquisition or disposal should be 
recognised, management consider whether the Group assumes or relinquishes control of the property, and the point at which this is obtained or 
relinquished. Consideration is given to the terms of the acquisition or disposal contracts and any conditions that must be satisfied before the contract 
is fulfilled. In the case of an acquisition, management must also consider whether the transaction represents an asset acquisition or business 
combination. 

  Significant accounting estimates

Valuation of the Group’s properties
The valuation of the Group’s property portfolio is inherently subjective due to, among other factors, the individual nature of each property, its location 
and the expected future rental revenues from that particular property. As a result, the valuations the Group places on its property portfolio are subject 
to a degree of uncertainty and are made on the basis of assumptions which may not prove to be accurate, particularly in periods of volatility or low 
transaction flow in the property market.

The investment property valuation contains a number of assumptions upon which the Group’s valuer has based its valuation of the Group’s properties. 
The assumptions on which the property valuation reports have been based include, but are not limited to, matters such as the tenure and tenancy 
details for the properties, ground conditions at the properties, the structural condition of the properties, prevailing market yields and comparable 
market transactions. These assumptions are market standard and accord with the Royal Institution of Chartered Surveyors (RICS) Valuation – 
Professional Standards UK 2014 (revised April 2015). 

The estimation of the net realisable value of the Group’s trading properties, in particular the development land and infrastructure programmes, 
is inherently subjective due to a number of factors, including their complexity, unusually large size, the substantial expenditure required and long 
timescales to completion. In addition, as a result of these timescales to completion, the plans associated with these programmes could be subject 
to significant variation. As a result, and similar to the valuation of investment properties, the net realisable values of the Group’s trading properties 
are subject to a degree of uncertainty and are determined on the basis of assumptions which may not prove to be accurate. 

132

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020If the assumptions upon which the external valuer has based its valuations prove to be inaccurate, this may have an impact on the value of the 
Group’s investment and trading properties, which could in turn have an effect on the Group’s financial position and results.

The valuer’s report for the year ended 31 March 2020 contained a ‘material uncertainty’ clause due to the disruption to the market at that date caused 
by Covid-19. The inclusion of this clause indicates that there is substantially more uncertainty than normal and therefore a higher likelihood that the 
assumptions upon which the external valuer has based its valuations prove to be inaccurate. As a result of this increased uncertainty, sensitivities for 
more extensive changes in assumptions have been disclosed in the tables on page 134.

14. Investment properties

Net book value at the beginning of the year

Acquisitions

Capital expenditure

Capitalised interest

Net movement in head leases capitalised1

Disposals

Net deficit on revaluation of investment properties

Net book value at the end of the year

2020
£m

2019
£m

12,094

12,336

16

199

7

30

136

94

5

–

(49)

(1,000)

11,297

(36)

(441)

12,094

1. See note 21 for details of the amounts payable under head leases and note 10 for details of the associated rents payable in the income statement. 

The market value of the Group’s investment properties, as determined by the Group’s external valuer, differs from the net book value presented in the 
balance sheet due to the Group presenting tenant finance leases, capitalised head leases and lease incentives separately. The following table reconciles 
the net book value of the investment properties to the market value.

Market value

Less: properties treated as finance leases

Plus: head leases capitalised 

Less: tenant lease incentives

Net book value

Group 
(excl. joint 
ventures)
£m

11,802

(249)

60

(316)

11,297

Joint 
ventures1
£m

979

–

9

(42)

946

Net deficit on revaluation of 
investment properties

(1,000)

(181)

Adjustment 
for 
proportionate 
share2
£m

–

–

–

–

–

2

2020

Combined 
Portfolio
£m

12,781

(249)

69

(358)

Group 
(excl. joint 
ventures)
£m

12,637

(239)

30

(334)

12,243

12,094

Adjustment 
for 
proportionate 
share2
£m

2019

Combined 
Portfolio
£m

(36)

13,750

1

–

1

(238)

38

(373)

(34)

13,177

Joint 
ventures1
£m

1,149

–

8

(40)

1,117

(1,179)

(441)

(117)

1

(557)

1. Refer to note 16 for a breakdown of this amount by entity.
2. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group settled the redemption liability which 

represented this interest resulting in 100% ownership.

The net book value of leasehold properties where head leases have been capitalised is £2,561m (2019: £2,110m).

Investment properties include capitalised interest of £221m (2019: £214m). The average rate of interest capitalisation for the year is 2.6% (2019: 3.5%). 
The historical cost of investment properties is £7,463m (2019: £7,277m). 

Valuation process
The fair value of investment properties at 31 March 2020 was determined by the Group’s external valuer, CBRE. The valuations are in accordance with 
RICS standards and were arrived at by reference to market evidence of transactions for similar properties. The valuations performed by the valuer are 
reviewed internally by Senior Management and other relevant people within the business. This process includes discussions of the assumptions used 
by the valuer, as well as a review of the resulting valuations. Discussions of the valuation process and results are held between Senior Management, 
the Audit Committee and the valuer on a half-yearly basis.

The valuer’s opinion of fair value was primarily derived using comparable recent market transactions on arm’s length terms and using appropriate 
valuation techniques. The fair value of investment properties is determined using the income capitalisation approach. Under this approach, forecast 
net cash flows, based upon current market derived estimated rental values (market rents) together with estimated costs, are discounted at market 
derived capitalisation rates to produce the valuer’s opinion of fair value. The average discount rate, which, if applied to all cash flows would produce 
the fair value, is described as the equivalent yield. 

133

Financial statementsLandsec Annual Report 2020 
14. Investment properties continued

Properties in the development programme are typically valued using a residual valuation method. Under this methodology, the valuer assesses the 
completed development value using income and yield assumptions. Deductions are then made for estimated costs to complete, including finance and 
developer’s profit, to arrive at the valuation. Costs include future estimated costs associated with refurbishment or development (excluding finance 
costs), together with an estimate of cash incentives to be paid to tenants. As the development approaches completion, the valuer may consider the 
income capitalisation approach to be more appropriate.

The Group considers all of its investment properties to fall within ‘Level 3’, as defined by IFRS 13 and as explained in note 25(iii). Accordingly, there have 
been no transfers of properties within the fair value hierarchy in the financial year. 

The table below summarises the key unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 31 March 2020:

Office

West End

City

Mid-town

Southwark and other

Total Office (excluding developments)

Retail

London retail

Regional retail

Outlets

Retail parks

Market 
value
£m

2,794

1,247

1,423

431

5,895

1,206

1,286

871

444

Total Retail (excluding developments)

3,807

Specialist

Leisure and hotels

Other2

1,137

417

Total Specialist (excluding developments)

1,554

Developments: residual method

Development programme

546

546

Market value at 31 March 2020 – Group

11,802

Estimated rental value
£ per sq ft

Equivalent yield
%

2020

Costs
£ per sq ft

Low

Average

High

Low

Average

High

Low

Average1

High

20

56

20

19

19

13

18

23

9

9

7

n/a

7

–

–

68

42

63

44

60

42

29

48

18

36

16

n/a

16

75

75

82

70

69

65

82

123

47

56

26

123

34

n/a

34

124

124

4.0%

4.0%

4.3%

4.5%

4.0%

3.4%

5.3%

5.4%

5.1%

3.4%

3.8%

n/a

3.8%

4.0%

4.0%

4.6%

4.5%

4.5%

4.9%

4.6%

4.5%

6.2%

5.9%

7.4%

5.7%

5.9%

n/a

5.9%

4.4%

4.4%

5.0%

5.9%

6.2%

8.5%

8.5%

7.5%

7.3%

8.6%

10.0%

10.0%

7.8%

n/a

7.8%

4.5%

4.5%

–

–

–

–

–

–

–

–

–

–

–

n/a

–

–

–

7

4

12

1

7

12

5

–

2

6

–

n/a

–

–

–

378

97

22

456

456

300

32

–

21

300

–

n/a

–

–

–

1. The calculation for average costs excludes those properties which are assumed by the Group’s external valuer to be substantially refurbished or redeveloped, but which do not yet form 

part of the development programme.

2. The ‘Other’ category contains a range of low value properties of a diverse nature. As a result, it is not meaningful to present assumptions used in valuing these properties.

The sensitivities illustrate the impact of changes in key unobservable inputs (in isolation) on the fair value of the Group’s properties:

Sensitivities

Total Office (excluding developments)

Total Retail (excluding developments)

Total Specialist (excluding developments)

Developments: residual method

Market value at 31 March 2020 – Group

134

2020

Impact on valuations 
of 10% change in 
estimated rental value

Impact on valuations 
of 50 bps change 
in equivalent yield

Impact on valuations 
of 10% change 
in costs

Increase
£m

Decrease
£m

Decrease
£m

Increase
£m

Decrease
£m

Increase
£m

 435 

 293 

 125 

 55 

 908 

(416) 

(275) 

(116) 

(55) 

 801 

 395 

 161 

 133 

(633) 

(327) 

(131) 

(106) 

(862) 

 1,490 

(1,197) 

 38 

 3 

 4 

 40 

 85 

(30) 

(3) 

(4) 

(40) 

(77) 

Market
value
£m

 5,895 

 3,807 

 1,554 

 546 

 11,802 

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020The table below summarises the key unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 31 March 2019:

Office

West End

City

Mid-town

Southwark and other

Total Office (excluding developments)

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail (excluding developments)

Specialist

Leisure and hotels

Other3

Market 
value
£m

2,838

1,221

1,400

446

5,905

1,423

1,780

971

636

4,810

1,267

385

Total Specialist (excluding developments)

1,652

Developments: residual method

Development programme

270

270

Market value at 31 March 2019 – Group

12,637

Estimated rental value
£ per sq ft

Equivalent yield
%

20191

Costs
£ per sq ft

Low

Average

High

Low

Average

High

Low

Average2

High

20

55

31

27

20

18

20

23

11

11

6

n/a

6

71

71

64

61

60

40

61

67

32

47

20

44

15

n/a

15

71

71

91

65

64

63

91

179

48

55

26

179

33

n/a

33

71

71

4.0%

4.2%

4.3%

1.8%

1.8%

3.1%

4.5%

4.7%

4.8%

3.1%

3.8%

n/a

3.8%

4.4%

4.4%

4.5%

4.5%

4.5%

4.9%

4.5%

4.2%

5.1%

5.4%

6.2%

5.0%

5.5%

n/a

5.5%

4.4%

4.4%

4.9%

5.8%

4.6%

8.2%

8.2%

7.3%

6.3%

7.1%

9.0%

9.0%

8.9%

n/a

8.9%

4.4%

4.4%

–

–

–

–

–

–

–

–

–

–

–

n/a

–

–

–

8

1

7

1

6

–

8

3

1

4

1

n/a

1

–

–

937

55

11

610

937

937

23

18

10

937

9

n/a

9

–

–

1. Restated as a result of changes in segmental reporting. See note 4 for details. 
2. The calculation for average costs excludes those properties which are assumed by the Group’s external valuer to be substantially refurbished or redeveloped, but which do not yet form 

part of the development programme.

3. The ‘Other’ category contains a range of low value properties of a diverse nature. As a result, it is not meaningful to present assumptions used in valuing these properties.

The sensitivities illustrate the impact of changes in key unobservable inputs (in isolation) on the fair value of the Group’s properties:

Sensitivities

Total Office (excluding developments)

Total Retail (excluding developments)

Total Specialist (excluding developments)

Developments: residual method

Market value at 31 March 2019 – Group

1. Restated as a result of changes in segmental reporting. See note 4 for details.

20191

Impact on valuations 
of 5% change in 
estimated rental value

Impact on valuations  
of 25 bps change 
in equivalent yield

Impact on valuations  
of 5% change 
in costs

Increase
£m

Decrease
£m

Decrease
£m

Increase
£m

Decrease
£m

Increase
£m

 208 

 207 

 68 

 11 

 494 

(206) 

(198) 

(66) 

(11) 

 347 

 273 

 84 

 38 

(308) 

(241) 

(77) 

(34) 

(481) 

 742 

(660) 

 21 

 3 

 2 

 12 

 38 

(19) 

(3) 

(2) 

(12) 

(36) 

Market
value
£m

 5,905 

 4,810 

 1,652 

 270 

 12,637 

135

Financial statementsLandsec Annual Report 2020 
15. Trading properties

At 1 April 2018

Acquisitions

Capital expenditure

Disposals

31 March 2019

Capital expenditure

At 31 March 2020

Development 
land and 
infrastructure
£m

Residential
£m

21

–

2

–

23

1

24

3

4

–

(7)

–

–

–

Total
£m

24

4

2

(7)

23

1

24

There were no cumulative impairment provisions in respect of either Development land and infrastructure or Residential at 31 March 2020 and 
31 March 2019.

16. Joint arrangements

  Accounting policy

Joint arrangements are those entities over whose activities the Group has joint control, established by contractual agreement. Interests in joint 
arrangements are accounted for as either a joint venture or a joint operation. The treatment as either a joint venture or a joint operation will depend 
on whether the Group has rights to the net assets, or a direct interest in the assets and liabilities of the arrangement.

A joint arrangement is accounted for as a joint venture when the Group, along with the other parties that have joint control of the arrangement, has 
rights to the net assets of the arrangement. Interests in joint ventures are accounted for using the equity method of accounting. The equity method 
requires the Group’s share of the joint venture’s post-tax profit or loss for the year to be presented separately in the income statement and the Group’s 
share of the joint venture’s net assets to be presented separately in the balance sheet. 

A joint arrangement is accounted for as a joint operation when the Group, along with the parties that have joint control of the arrangement, has rights 
to the assets and obligations for the liabilities relating to the arrangement. The Group’s share of jointly controlled assets, related liabilities, income and 
expenses are combined with the equivalent items in the financial statements on a line-by-line basis.

136

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020The Group’s principal joint arrangements are described below:

Joint ventures

Held at 31 March 2020

Nova, Victoria2

Southside Limited Partnership

St. David’s Limited Partnership

Westgate Oxford Alliance Limited Partnership

Harvest3, 4

The Ebbsfleet Limited Partnership3, 5

West India Quay Unit Trust3, 6

Joint operation

Held at 31 March 2020

Bluewater, Kent

Percentage owned  
and voting rights

Business segment 

Year end date1 

Joint venture partner

50%

50%

50%

50%

50%

50%

50%

Office, Retail, Specialist 31 March

Canada Pension Plan Investment Board

Retail

Retail

Retail

Retail

Specialist

Specialist

31 March

Invesco Real Estate European Fund

31 December

Intu Properties plc

31 March

31 March

31 March

31 March

The Crown Estate Commissioners

J Sainsbury plc

Ebbsfleet Property Limited

Schroder Exempt Property Unit Trust

Ownership interest 

Business segment 

Year end date1 

Joint operation partners

30%

Retail

31 March

M&G Real Estate and GIC
Lendlease Retail LP
Royal London Asset Management
Aberdeen Standard Investments 

1. The year end date shown is the accounting reference date of the joint arrangement. In all cases, the Group’s accounting is performed using financial information for the Group’s own 

reporting year and reporting date.

2. Nova, Victoria includes the Victoria Circle Limited Partnership, Nova Residential Limited Partnership, Victoria Circle Developer Limited, Victoria Circle GP Limited, LS Victoria Circle GP 

Investments Limited, LS Victoria Circle Development Management Limited, Victoria Circle Business Manager Limited, Nova Residential (GP) Limited and Nova Developer Limited.

3. Included within Other in subsequent tables.
4. Harvest includes Harvest 2 Limited Partnership, Harvest Development Management Limited, Harvest 2 Selly Oak Limited, Harvest 2 GP Limited and Harvest GP Limited. 
5. On 15 October 2019, The Ebbsfleet Limited Partnership disposed of its interest in development land for £17m. 
6. West India Quay Unit Trust is held in the X-Leisure Unit Trust (X-Leisure). Until 5 December 2019 the Group held a 95% share in X-Leisure, but settled the redemption liability on that date. 

The Group owned 100% of X-Leisure at 31 March 2020. 

All of the Group’s joint arrangements have their principal place of business in the United Kingdom. All of the Group’s joint arrangements own and 
operate investment property, with the exception of The Ebbsfleet Limited Partnership which held development land as a trading property and Harvest 
which is engaged in long-term development contracts. Nova, Victoria is also engaged in the development of investment properties. The activities of 
all the Group’s joint arrangements are therefore strategically important to the business activities of the Group.

All joint ventures are registered in England and Wales with the exception of Southside Limited Partnership and West India Quay Unit Trust which are 
registered in Jersey. 

137

Financial statementsLandsec Annual Report 2020 
16. Joint arrangements continued

Joint ventures

Comprehensive income statement

Revenue1

Gross rental income (after rents payable)

Net rental income

Revenue profit before interest

Finance expense

Net finance expense

Revenue profit

Capital and other items

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford 
Alliance 
Partnership
100%
£m

55

36

32

28

(27)

(27)

1

12

12

7

7

(6)

(6)

1

42

33

22

21

–

–

21

37

28

19

18

–

–

18

Net deficit on revaluation of investment properties

(12)

(72)

(139)

(135)

Movement in impairment of trading properties

Profit on disposal of trading properties

Profit on long-term development contracts

(Loss)/profit before tax

Taxation

Post-tax (loss)/profit

Total comprehensive (loss)/income

1

1

–

(9)

–

(9)

(9)

–

–

–

(71)

–

(71)

(71)

–

–

–

–

–

–

(118)

(117)

–

(118)

(118)

–

(117)

(117)

Other
100%
£m

43

4

3

3

–

–

3

(3)

–

12

5

17

(3)

14

14

Group share of (loss)/profit before tax

Group share of post-tax (loss)/profit

Group share of total comprehensive (loss)/income

50%

50%

50%

50%

50%

(5)

(5)

(5)

(35)

(35)

(35)

(59)

(59)

(59)

(59)

(59)

(59)

9

7

7

Year ended 31 March 2020

Total
100%
£m

189

113

83

77

(33)

(33)

Total
Group 
share
£m

95

57

41

38

(16)

(16)

44

22

(361)

(181)

1

13

5

(298)

(3)

(301)

(301)

50%

(149)

(151)

(151)

–

7

3

(149)

(2)

(151)

(151)

(149)

(151)

(151)

1. Revenue includes gross rental income (before rents payable), service charge income, other property related income, trading properties disposal proceeds and income from long-term 

development contracts.

138

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Joint ventures

Year ended 31 March 2019

Comprehensive income statement

Revenue1

Gross rental income (after rents payable)

Net rental income

Revenue profit before interest

Finance expense

Net finance expense

Revenue (loss)/profit

Capital and other items

Net deficit on revaluation of investment properties

Movement in impairment of trading properties

Loss on disposal of investment properties

Fair value movement prior to acquisition of non-owned element  
of a joint venture

(Loss)/profit on disposal of trading properties

Profit on long-term development contracts

(Loss)/profit before tax

Post-tax (loss)/profit

Total comprehensive (loss)/income

Group share of (loss)/profit before tax

Group share of post-tax (loss)/profit

Group share of total comprehensive (loss)/income

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford  
Alliance 
Partnership
100%
£m

97

32

28

25

(33)

(33)

(8)

(25)

(1)

–

–

(3)

–

(37)

(37)

(37)

50%

(19)

(19)

(19)

13

13

10

10

(6)

(6)

4

44

35

26

26

–

–

26

38

26

20

19

–

–

19

(32)

(101)

(74)

–

–

–

–

–

(28)

(28)

(28)

50%

(14)

(14)

(14)

–

–

–

–

–

(75)

(75)

(75)

50%

(38)

(38)

(38)

–

–

–

1

–

(54)

(54)

(54)

50%

(27)

(27)

(27)

Other
100%
£m

66

3

3

3

–

–

3

(1)

–

(4)

17

3

7

25

25

25

50% 

13

13

13

Total
100%
£m

258

109

87

83

(39)

(39)

44

Total
Group 
share
£m

129

54

43

41

(19)

(19)

22

(233)

(117)

(1)

(4)

17

1

7

(169)

(169)

(169)

50%

(85)

(85)

(85)

1. Revenue includes gross rental income (before rents payable), service charge income, other property related income, trading properties disposal proceeds and income from long-term 

development contracts.

–

(2)

9

–

3

(85)

(85)

(85)

(85)

(85)

(85)

139

Financial statementsLandsec Annual Report 2020 
16. Joint arrangements continued

Joint ventures

Balance sheet

Investment properties1

Non-current assets

Cash and cash equivalents

Other current assets

Current assets

Total assets

Trade and other payables and provisions

Current liabilities

Non-current liabilities

Non-current liabilities

Total liabilities

Net assets

Market value of investment properties1

Net cash/(debt)

Balance sheet

Investment properties1

Non-current assets

Cash and cash equivalents

Other current assets

Current assets

Total assets

Trade and other payables and provisions

Current liabilities

Non-current liabilities

Non-current liabilities

Total liabilities

Net assets

Market value of investment properties1

Net cash/(debt)

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford 
Alliance 
Partnership
100%
£m

Other
100%
£m

2020

Total
Group 
share
£m

946

946

23

55

78

Total
100%
£m

1,891

1,891

47

110

157

2,048

1,024

(62)

(62)

(339)

(339)

(401)

1,647

1,958

31

2,234

2,234

32

272

304

(31)

(31)

(169)

(169)

(200)

824

979

15

2019

1,117

1,117

16

136

152

2,538

1,269

(141)

(141)

(336)

(336)

(477)

(70)

(70)

(168)

(168)

(238)

358

358

10

19

29

387

(12)

(12)

–

–

(12)

375

372

10

495

495

13

22

35

530

(13)

(13)

–

–

67

67

6

–

6

73

(1)

(1)

–

–

(1)

72

68

6

71

71

4

161

165

236

(85)

(85)

–

–

(13)

(85)

517

511

14

151

2,061

1,031

72

4

2,298

20

1,149

10

849

849

17

75

92

941

(33)

(33)

(179)

(179)

(212)

729

908

17

843

843

10

68

78

921

(26)

(26)

(178)

(178)

(204)

717

893

11

192

192

2

3

5

197

(4)

(4)

(144)

(144)

(148)

425

425

12

13

25

450

(12)

(12)

(16)

(16)

(28)

49

422

193

2

263

263

4

4

8

271

(6)

(6)

(142)

(142)

(148)

123

265

4

417

(4)

562

562

1

17

18

580

(11)

(11)

(16)

(16)

(27)

553

557

(13)

1. The difference between the book value and the market value of investment properties is the amount recognised in respect of lease incentives, head leases capitalised, and properties treated 

as finance leases, where applicable.

140

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Joint ventures

Net investment

At 1 April 2018

Total comprehensive (loss)/income

Cash contributed

Cash distributions

Disposal of investment

At 31 March 2019

Total comprehensive (loss)/income

Cash contributed

Cash distributions

At 31 March 2020

17. Capital commitments

Contracted capital commitments at the end of the year in respect of:

Investment properties

Joint ventures (our share)

Total capital commitments

Nova, 
Victoria
50%
£m

Southside 
Limited 
Partnership
50%
£m

St. David’s 
Limited 
Partnership
50%
£m

Westgate 
Oxford 
Alliance 
Partnership
50%
£m

393

(19)

13

(28)

–

359

(5)

13

(2)

365

78

(14)

–

(3)

–

61

(35)

–

(1)

25

328

(38)

–

(13)

–

277

(59)

–

(7)

211

282

(27)

14

(11)

–

258

(59)

–

(12)

187

Other
50%
£m

70

13

2

(7)

(2)

76

7

–

(47)

36

2020
£m

323

11

334

Total
Group 
share
£m

1,151

(85)

29

(62)

(2)

1,031

(151)

13

(69)

824

2019
£m

85

7

92

Capital commitments include contractually committed obligations to purchase goods or services used in the construction, development, repair, 
maintenance or other enhancement of the Group’s properties.

141

Financial statementsLandsec Annual Report 2020 
18. Net investment in finance leases

  Accounting policy

Where the Group’s leases transfer the significant risks and rewards incidental to ownership of the underlying asset to the tenant, the lease is accounted 
for as a finance lease. At the outset of the lease the fair value of the asset is de-recognised from investment property and recognised as a finance lease 
receivable. Lease income is recognised over the period of the lease, reflecting a constant rate of return. The difference between the gross receivable and 
the present value of the receivable is recognised as finance income within Revenue over the lease term. 

Non-current

Finance leases – gross receivables

Unearned finance income

Unguaranteed residual value

Current

Finance leases – gross receivables

Unearned finance income 

Net investment in finance leases

Gross receivables from finance leases due:

No later than one year

Later than one year but not more than five years 

More than five years

Unearned finance income

Unguaranteed residual value

Net investment in finance leases

2020
£m

237

(115)

34

156

12

(9)

3

159

12

52

185

249

(124)

34

159

2019
£m

250

(125)

34

159

12

(9)

3

162

12

51

199

262

(134)

34

162

The Group has leased out a number of investment properties under finance leases, which range from 30 to 99 years in duration from the inception 
of the lease. 

142

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202019. Intangible assets

  Accounting policy

Intangible assets comprise goodwill and other intangible assets arising on business combinations and software used internally within the business. 
Intangible assets arising on business combinations are initially recognised at fair value. Goodwill is not amortised but is tested at least annually for 
impairment. Other intangible assets arising on business combinations are amortised to the income statement over their expected useful lives. 
Software assets are stated at cost less accumulated amortisation and are amortised on a straight-line basis over their estimated useful economic 
lives, normally three to five years.

At 1 April 2018

Capital expenditure

Amortisation

Impairment

At 31 March 2019

Capital expenditure

Amortisation 

Impairment

At 31 March 2020

Goodwill
£m

Software
£m

Other 
intangible 
asset
£m

4

–

–

(2)

2

–

–

(1)

1

6

4

(3)

–

7

2

(3)

–

6

24

–

(1)

(12)

11

–

–

(4)

7

Total
£m

34

4

(4)

(14)

20

2

(3)

(5)

14

The other intangible asset relates to the Group’s acquisition of its interest in Bluewater, Kent in 2014 and represents the estimated fair value of the 
management rights for the centre. The fair value at the date of acquisition was £30m and the asset is being amortised over a period of 20 years. On 
recognition of the intangible asset, the Group recognised a deferred tax liability of £6m, and corresponding goodwill of the same amount. The deferred 
tax liability is being released to the income statement as the intangible asset is amortised or impaired, and the corresponding element of the goodwill 
is being tested for impairment.

In the year ended 31 March 2020, the intangible asset has been impaired by £4m (2019: £12m) as a result of a decline in the management fees 
expected to be earned by the Group for managing the asset following a decline in its valuation. As a result of this impairment, £1m (2019: £2m) 
of the deferred tax liability has also been released in the year and the corresponding goodwill has therefore also been impaired by £1m (2019: £2m). 
The recoverable amount of the intangible asset has been based on its value in use, using a discount rate of 4.0%.

143

Financial statementsLandsec Annual Report 2020 
Section 4 – Capital structure and financing
This section focuses on the Group’s financing structure, including borrowings and financial risk management.

The total capital of the Group consists of shareholders’ equity and net debt. The Group’s strategy is to maintain an appropriate net debt to total 
equity ratio (gearing) and loan-to-value ratio (LTV) to ensure that asset level performance is translated into enhanced returns for shareholders 
whilst maintaining an appropriate risk reward balance to accommodate changing financial and operating market cycles. The table in note 20 details 
a number of the Group’s key metrics in relation to managing its capital structure.

A key element of the Group’s capital structure is that the majority of our borrowings are secured against a large pool of our assets (the Security Group). 
This enables us to raise long-term debt in the bond market, as well as shorter-term flexible bank facilities, both at competitive rates. In general, we follow 
a secured debt strategy as we believe this gives the Group better access to borrowings at a lower cost. 

In addition, the Group holds a number of assets outside the Security Group structure (in the Non-restricted Group). By having both the Security Group 
and the Non-restricted Group, and considerable flexibility to move assets between the two, we are able to raise the most appropriate finance for each 
specific asset or joint venture.

20. Capital structure

Property portfolio

Market value of investment properties

Trading properties and long-term contracts

Total property portfolio (a)

Net debt

Borrowings 

Monies held in restricted accounts and deposits

Cash and cash equivalents

Fair value of interest-rate swaps

Fair value of foreign exchange swaps and forwards

Net debt (b)

Less: Fair value of interest-rate swaps

Adjusted net debt (c)

Adjusted total equity

Total equity (d)

Fair value of interest-rate swaps

Adjusted total equity (e)

Gearing (b/d)

Adjusted gearing (c/e)

Group LTV (c/a)

Security Group LTV

Weighted average cost of debt

Group
£m

11,802

24

11,826

5,332

(9)

(1,345)

1

(37)

3,942

(1)

3,941

8,750

1

8,751

45.1%

45.0%

33.3%

32.5%

1.8%

Adjustment 
for 
non-wholly 
owned 
subsidiaries1
£m

Joint 
ventures
£m

979

3

982

8

–

(23)

–

–

(15)

–

(15)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2020

Combined
£m

Group
£m

12,781

12,637

27

23

12,808

12,660

Adjustment 
for  
non-wholly 
owned 
subsidiaries1
£m

2019

Combined
£m

(36)

13,750

–

41

(36)

13,791

Joint 
ventures
£m

1,149

18

1,167

8

(2)

(16)

–

–

(10)

–

(10)

–

–

–

5,340

3,781

(9)

(1,368)

1

(37)

(36)

(14)

–

16

3,927

3,747

(1)

–

3,926

3,747

8,750

9,920

1

–

8,751

9,920

44.9%

44.9%

30.7%

1.8%

37.8%

37.8%

29.6%

28.6%

2.7%

–

–

–

–

–

–

–

–

–

–

–

3,789

(38)

(30)

–

16

3,737

–

3,737

9,920

–

9,920

37.7%

37.7%

27.1%

2.7%

1. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group settled the redemption liability which 

represented this interest resulting in 100% ownership.

144

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202021. Borrowings

  Accounting policy

Borrowings, other than bank overdrafts, are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, 
borrowings are stated at amortised cost with any difference between the amount initially recognised and the redemption value being recognised in 
the income statement over the period of the borrowings, using the effective interest method.

When debt refinancing exercises are carried out, existing liabilities will be treated as being extinguished when the new liability is substantially different 
from the existing liability. In making this assessment, the Group will consider the transaction as a whole, taking into account both qualitative and 
quantitative characteristics.

Secured/
unsecured

Fixed/
floating

Effective 
interest rate
%

Nominal/ 
notional 
value
£m

Fair 
value
£m

2020

Book 
value
£m

Nominal/ 
notional 
value
£m

Unsecured

Floating

LIBOR + margin

Unsecured

Floating

LIBOR + margin

Unsecured

Floating

LIBOR + margin

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Secured

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

5.5

5.0

2.0

5.4

5.4

5.4

2.5

2.4

5.4

5.1

2.6

2.7

4

796

177

977

–

10

400

17

95

65

350

300

81

50

500

500

4

796

177

977

–

11

406

20

113

84

366

314

111

71

521

542

4

796

177

977

–

10

399

17

94

65

347

299

80

50

494

495

–

729

205

934

46

14

400

25

186

78

350

300

156

56

500

500

2019

Book 
value
£m

–

729

205

934

46

14

399

25

186

77

347

299

156

56

493

494

Fair 
value
£m

–

729

205

934

48

15

405

30

224

97

362

310

209

76

508

515

2,368

2,559

2,350

2,611

2,799

2,592

Secured

Floating

LIBOR + margin

1,944

1,944

1,944

Unsecured

Fixed

4.6

61

126

61

225

30

225

62

225

30

4,373

4,629

4,355

2,866

3,086

2,847

Current borrowings

Commercial paper

Sterling

Euro

US Dollar

Total current borrowings

Non-current borrowings

Medium term notes (MTN)

A3  5.425% MTN due 2022

A10 4.875% MTN due 2025

A12 1.974% MTN due 2026

A4  5.391% MTN due 2026

A5  5.391% MTN due 2027

A6  5.376% MTN due 2029

A16 2.375% MTN due 2029

A13 2.399% MTN due 2031

A7  5.396% MTN due 2032

A11 5.125% MTN due 2036

A14 2.625% MTN due 2039

A15 2.750% MTN due 2059

Syndicated and bilateral 
bank debt

Amounts payable under 
head leases

Total non-current borrowings

Total borrowings

5,350

5,606

5,332

3,800

4,020

3,781

145

Financial statementsLandsec Annual Report 2020 
21. Borrowings continued

Reconciliation of the movement in borrowings

At the beginning of the year

Proceeds from new borrowings

Repayment of MTNs

Redemption of MTNs 

Foreign exchange movement on non-Sterling borrowings

Other

At 31 March

Reconciliation of movements in liabilities arising from financing activities

Borrowings 

Derivative financial instruments

Borrowings 

Derivative financial instruments

2020
£m

3,781

1,701

(47)

(196)

60

33

2019
£m

3,730

84

–

(8)

(25)

–

5,332

3,781

At the 
beginning 
of the year
£m

3,781

16

3,797

At the 
beginning 
of the year
£m

3,730

1

3,731

Cash flows
£m

1,458

1

1,459

Non-cash changes

2020

Foreign 
exchange 
movements
£m

Other 
changes in 
fair values
£m

Other 
changes
£m

At the end 
of the year
£m

60

(60)

–

–

7

7

33

–

33

Non-cash changes

5,332

(36)

5,296

2019

Cash flows
£m

76

(15)

61

Foreign 
exchange 
movements
£m

Other 
changes in 
fair values
£m

(25)

25

–

–

5

5

Other 
changes
£m

At the end 
of the year
£m

–

–

–

3,781

16

3,797

Medium term notes 
The MTNs are secured on the fixed and floating pool of assets of the Security Group (see note 25). The Security Group includes investment properties, 
development properties, the X-Leisure fund, and the Group’s investment in Westgate Oxford Alliance Limited Partnership, Nova, Victoria, St. David’s 
Limited Partnership and Southside Limited Partnership, in total valued at £12.1bn at 31 March 2020 (31 March 2019: £13.2bn). The secured debt structure 
has a tiered operating covenant regime which gives the Group substantial flexibility when the loan-to-value and interest cover in the Security are less 
than 65% and more than 1.45x respectively. If these limits are exceeded, the operating environment becomes more restrictive with provisions to 
encourage a reduction in gearing. The interest rate of each MTN is fixed until the expected maturity, being two years before the legal maturity date of 
the MTN. The interest rate for the last two years may either become floating on a LIBOR basis plus an increased margin (relative to that at the time of 
issue), or subject to a fixed coupon uplift, depending on the terms and conditions of the specific notes. 

The effective interest rate is based on the coupon paid and includes the amortisation of issue costs. The MTNs are listed on the Irish Stock Exchange 
and their fair values are based on their respective market prices. 

During the year, the Group purchased £196m (2019: £8m) of MTNs for a total premium of £59m (2019: £2m). Details of the purchases and associated 
premium by series are as follows:

MTN purchases

A10 4.875% MTN due 2025

A4  5.391% MTN due 2026

A5  5.391% MTN due 2027

A6  5.376% MTN due 2029

A7  5.396% MTN due 2032

A11 5.125% MTN due 2036

146

Purchases
£m

2020

Premium
£m

Purchases
£m

2019

Premium
£m

4

8

91

12

75

6

196

1

1

20

3

31

3

59

–

–

–

7

1

–

8

–

–

–

2

–

–

2

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Syndicated and bilateral bank debt

Syndicated debt

Bilateral debt

Maturity as 
at 31 March 
2020

2024-25

2023-24

2020
£m

2,490

225

2,715

Authorised

2019
£m

2,490

225

2,715

2020
£m

1,797

147

1,944

Drawn

2019
£m

100

125

225

2020
£m

693

78

771

Undrawn

2019
£m

2,390

100

2,490

At 31 March 2020, the Group’s committed revolving facilities totalled £2,715m (31 March 2019: £2,715m). 

All syndicated and bilateral facilities are committed and secured on the assets of the Security Group. During the year ended 31 March 2020, the amounts 
drawn under the Group’s facilities increased by £1,719m.

The terms of the Security Group funding arrangements require undrawn facilities to be reserved where syndicated and bilateral facilities mature within 
one year, or when commercial paper is issued. The total amount of cash and available facilities at 31 March 2020 were £1,139m (2019: £1,570m). 

22. Monies held in restricted accounts and deposits

  Accounting policy

Monies held in restricted accounts and deposits represent cash held by the Group in accounts with conditions that restrict the use of these monies 
by the Group and, as such, does not meet the definition of cash and cash equivalents. Restrictions include funds held by the Group’s captive insurer 
and the Employee Benefit Trust. Holding cash in restricted accounts does not prevent the Group from optimising returns by putting these monies on 
short-term deposit.

Cash at bank and in hand

Short-term deposits

2020
£m

4

5

9

Group

2019
£m

29

7

36

2020
£m

4

–

4

Company

2019
£m

4

–

4

The credit quality of monies held in restricted accounts and deposits can be assessed by reference to external credit ratings of the counterparty where 
the account or deposit is placed.

Counterparties with external credit ratings

A+

A

BBB+

2020
£m

5

3

 1

9

Group

2019
£m

32

4

–

36

2020
£m

Company

2019
£m

–

3

1

4

–

4

–

4

147

Financial statementsLandsec Annual Report 2020 
23. Cash and cash equivalents

  Accounting policy

Cash and cash equivalents comprise cash balances, deposits held at call with banks and other short-term highly liquid investments with original 
maturities of three months or less. Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash management are 
deducted from cash and cash equivalents for the purpose of the statement of cash flows.

Cash at bank and in hand

2020
£m

1,345

1,345

Group

2019
£m

14

14

2020
£m

–

–

Company

2019
£m

–

–

As a result of the uncertainty created by Covid-19, the Group drew down on its facilities in March 2020 in order to cover the short-term commercial 
paper in issue at 31 March 2020 and to provide additional liquid funds.

The credit quality of cash and cash equivalents can be assessed by reference to external credit ratings of the counterparty where the account or 
deposit is placed.

Counterparties with external credit ratings

A+

2020
£m

1,345

1,345

2019
£m

14

14

The Group’s cash and cash equivalents and bank overdrafts are subject to cash pooling arrangements. The following table provides details of cash 
balances and bank overdrafts which are subject to offsetting agreements.

2020

Net 
amounts 
recognised 
in the 
balance 
sheet
£m

Gross 
amounts 
of 
financial 
liabilities
£m

Gross 
amounts 
of  
financial 
assets
£m

Gross 
amounts  
of  
financial 
liabilities
£m

2019

Net 
amounts 
recognised 
in the 
balance 
sheet
£m

(18)

(18)

1,345

1,345

63

63

(49)

(49)

14

14

Gross 
amounts 
of 
financial 
assets
£m

1,363

1,363

Assets

Cash and cash equivalents

24. Derivative financial instruments

  Accounting policy

The Group uses interest-rate and foreign exchange swaps and forwards to manage its market risk. In accordance with its treasury policy, the Group 
does not hold or issue derivatives for trading purposes.

All derivatives are recognised on the balance sheet at fair value. The fair value of interest-rate and foreign exchange swaps is based on counterparty 
or market quotes. Those quotes are tested for reasonableness by discounting estimated future cash flows based on the terms and maturity of each 
contract and using market rates for similar instruments at the measurement date. The gain or loss on derivatives are recognised immediately in the 
income statement, within net finance expense.

Carrying value of derivative financial instruments

Current assets

Non-current assets

Current liabilities

Non-current liabilities

148

2020
£m

39

–

(2)

(1)

36

Group

2019
£m

2

1

(18)

(1)

(16)

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Notional amount

Interest-rate swaps1

Foreign exchange swaps

2020
£m

675

996

2019
£m

400

993

1,671

1,393

1. At 31 March 2020, the Group held forward starting pay-fixed interest-rate swaps of £275m (2019: £nil) which are included in the notional amounts above. 

25. Financial risk management

Introduction
A review of the Group’s objectives, policies and processes for managing and monitoring risk is set out in ’Managing risk’ and ’Our principal risks 
and uncertainties’ (pages 48 to 56). This note provides further detail on financial risk management and includes quantitative information on specific 
financial risks.

The Group is exposed to a variety of financial risks: market risks (principally interest rate risk), credit risk and liquidity risk. The Group’s overall risk 
management strategy seeks to minimise the potential adverse effects of these on the Group’s financial performance and includes the use of derivative 
financial instruments to hedge certain risk exposures.

Financial risk management is carried out by the Group’s treasury function under policies approved by the Board of Directors.

The Group assesses whether it intends to hold its financial assets to collect the contractual cash flows, or whether it intends to sell them before 
maturity and classifies its financial instruments into the appropriate categories. The following table summarises the Group’s financial assets and 
liabilities into the categories required by IFRS 7 Financial Instruments: Disclosures:

Financial assets at amortised cost

Cash and cash equivalents

Financial assets at fair value through other comprehensive income (without recycling)

Financial liabilities at amortised cost

Financial instruments at fair value through profit or loss

2020
£m

741

1,345

9

Group

2019
£m

738

14

12

2020
£m

4

–

–

Company

2019
£m

4

–

–

(5,461)

(3,910)

(2,406)

(1,978)

36

(52)

–

–

(3,330)

(3,198)

(2,402)

(1,974)

Financial risk factors

(i) Credit risk
The Group’s principal financial assets are cash and cash equivalents, trade and other receivables, net investment in finance leases and amounts due 
from joint ventures. Further details concerning the credit risk of counterparties is provided in the note that specifically relates to each type of asset.

Bank and financial institutions
The principal credit risks of the Group arise from financial derivative instruments and deposits with banks and financial institutions. In line with the 
policy approved by the Board of Directors, where the Group manages the deposit, only independently rated banks and financial institutions with a 
minimum rating of A- are accepted. For UK banks and financial institutions with which the Group has a committed lending relationship, the minimum 
rating is lowered to BBB+. The Group’s treasury function currently performs regular reviews of the credit ratings of all financial institution counterparties. 
Furthermore, the treasury function ensures that funds deposited with a single financial institution remain within the Group’s policy limits.

Trade receivables
Trade receivables are presented in the balance sheet net of allowances for doubtful receivables. The Group assesses on a forward-looking basis the 
expected credit losses associated with its trade receivables. A provision for impairment is made for the lifetime expected credit losses on initial 
recognition of the receivable. In determining the expected credit losses the Group takes into account any recent payment behaviours and future 
expectations of likely default events (i.e. not making payment on the due date) based on individual customer credit ratings, actual or expected 
insolvency filings or company voluntary arrangements, likely deferrals of payments due and those tenants expected to be offered a period of rent free 
as a result of temporary closures imposed in order to limit the spread of Covid-19 and market expectations and trends in the wider macro-economic 
environment in which our customers operate. These assessments are made on a customer by customer basis. 

While the balance has increased in the year ended 31 March 2020, it remains low relative to the scale of the balance sheet. The long-term nature and 
diversity of the Group’s tenancy arrangements mean the credit risk of trade receivables is usually considered to be low. This risk has increased at 
31 March 2020 following reduced rent collections as a result of Covid-19. 

To limit the Group’s exposure to credit risk on trade receivables, a credit report is usually obtained from an independent rating agency prior to the 
inception of a lease with a new counterparty. This report, alongside the Group’s internal assessment of credit risk, is used to determine the size of the 
deposit that is required, if any, from the tenant at inception. In general, these deposits represent between three and six months’ rent.

149

Financial statementsLandsec Annual Report 2020 
25. Financial risk management continued

Net investment in finance leases 
This balance relates to amounts receivable from tenants in respect of tenant finance leases. This is not considered a significant credit risk as the 
tenants are generally of good financial standing.

(ii) Liquidity risk
The Group actively maintains a mixture of notes with final maturities between 2025 and 2059, commercial paper and medium-term committed bank 
facilities that are designed to ensure that the Group has sufficient available funds for its operations and its committed capital expenditure programme. 

Management monitors the Group’s available funds as follows:

Cash and cash equivalents

Commercial paper 

Undrawn facilities

Cash and available undrawn facilities

As a proportion of drawn debt

2020
£m

1,345

(977)

771

1,139

21.5%

2019
£m

14

(934)

2,490

1,570

41.7%

The Group’s core financing structure is in the Security Group, although the Non-restricted Group may also secure independent funding.

Security Group 
The Group’s principal financing arrangements utilise the credit support of a ring-fenced group of assets (the Security Group) that comprises the 
majority of the Group’s investment property portfolio and certain investments in joint ventures. These arrangements operate in ‘tiers’ determined by 
LTV and interest cover ratio (ICR). This structure is most flexible at lower tiers (with a lower LTV and a higher ICR) and allows property acquisitions, 
disposals and developments to occur with relative freedom. In higher tiers, the requirements become more prescriptive. No financial covenant default 
is triggered until the applicable LTV exceeds 100% or the ICR is less than 1.0x.

As at 31 March 2020, the reported LTV for the Security Group was 32.5% (2019: 28.6%), meaning that the Group was operating in Tier 1 and benefited 
from maximum operational flexibility.

Management monitors the key covenants attached to the Security Group on a monthly basis, including LTV, ICR, sector and regional concentration 
and disposals.

Non-restricted Group
The Non-restricted Group obtains funding when required from a combination of inter-company loans from the Security Group, equity and external 
bank debt. Bespoke credit facilities are established with banks when required for the Non-restricted Group and joint ventures, usually on a limited-
recourse basis.

The table below analyses the Group’s financial liabilities into relevant maturity groupings based on the remaining period at the balance sheet date to 
the expected maturity date. The amounts disclosed in the table are the contractual undiscounted cash flows.

Less than 
1 year
£m

1,058

Between 
1 and 2 
years
£m

82

Between 
2 and 5 
years
£m

2,698

3

2

6

23

48

1

50

1,191

3

1

–

–

–

–

1

87

2020

Total
£m

6,394

352

4

6

23

48

1

51

Over 
5 years
£m

2,556

337

–

–

–

–

–

–

9

1

–

–

–

–

–

2,708

2,893

6,879

Borrowings (excluding lease liabilities) 

Lease liabilities 

Derivative financial instruments

Trade payables

Capital accruals

Accruals

Amounts owed to joint ventures

Other payables

150

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Borrowings (excluding lease liabilities) 

Lease liabilities 

Derivative financial instruments

Trade payables

Capital accruals

Accruals

Amounts owed to joint ventures

Other payables

Redemption liability

Less than 
1 year
£m

1,064

2

18

7

24

59

3

35

–

Between 
1 and 2 
years
£m

81

2

–

–

–

–

–

–

–

Between 
2 and 5 
years
£m

902

5

2

–

–

–

–

–

–

1,212

83

909

Over 
5 years
£m

2,929

199

–

–

–

–

–

–

36

3,164

2019

Total
£m

4,976

208

20

7

24

59

3

35

36

5,368

(iii) Market risk
The Group is exposed to market risk through interest rates, availability of credit and foreign exchange movements.

Interest rates
The Group uses derivative products to manage its interest rate exposure and has a hedging policy that generally requires at least 70% of its existing debt 
plus increases in debt associated with net committed capital expenditure to be at fixed interest rates for the coming five years. Due to a combination of 
factors, including the degree of certainty required under IFRS 9 Financial instruments, the Group does not apply hedge accounting to hedging instruments 
used in this context. Specific interest-rate hedges are also used from time to time to fix the interest rate exposure on our debt. Where specific hedges are 
used to fix the interest exposure on floating rate debt, these may qualify for hedge accounting.

At 31 March 2020, the Group (including joint ventures) had pay-fixed interest-rate swaps in place with a nominal value of £400m (2019: £400m) and 
forward starting pay-fixed interest-rate swaps of £275m (2019: £nil). The Group’s net debt was 71.3% fixed (2019: 81.5%) and based on the Group’s 
debt balances at 31 March 2020, a 1% increase/(decrease) in interest rates would increase/(decrease) the annual net finance expense in the income 
statement and reduce/(increase) equity by £12m (2019: £7m). The sensitivity has been calculated by applying the interest rate change to the variable 
rate borrowings, net of interest-rate swaps and cash and cash equivalents.

Foreign exchange
Foreign exchange risk arises when future commercial transactions or recognised assets or liabilities are denominated in a currency that is not the 
Group’s functional currency.

As it is solely UK based, the Group’s foreign exchange risk is low. The vast majority of the Group’s foreign currency transactions relate to foreign currency 
borrowing under the Group’s commercial paper programme. It is the Group’s policy to hedge 100% of this exposure. At 31 March 2020, the Group had 
issued €901m (2019: €847m) and $220m (2019: $268m) of commercial paper, fully hedged through foreign exchange swaps. A 10% weakening or 
strengthening of Sterling would therefore have £nil (2019: £nil) impact in the income statement and equity arising from foreign currency borrowings.

Where additional foreign exchange risk is identified (not linked to commercial paper borrowing), it is the Group’s policy to assess the likelihood of the 
risk crystallising and if deemed appropriate use derivatives to hedge some or all of the risk. At 31 March 2020, the Group had €29m (2019: €50m) and 
CHF12m (2019: CHFnil) of foreign currency exposures being managed using foreign currency derivative contracts. These were entered into in order to 
economically hedge our exposure to movements in foreign currencies. A 10% weakening of Sterling would reduce the loss before tax and increase total 
equity by £7m (2019: £5m). A 10% strengthening in Sterling would increase the loss before tax and reduce equity by £5m (2019: £4m).

Financial maturity analysis
The interest rate profile of the Group’s borrowings is set out below (based on notional values):

Sterling

Euro

US Dollar

Fixed
 rate
£m

2,429

–

–

Floating
 rate
£m

1,948

796

177

2020

Total
£m

4,377

796

177

Fixed
 rate
£m

 2,641 

– 

– 

Floating
 rate
£m

225

729

205

2019

Total
£m

 2,866 

729

205

2,429

2,921

5,350

 2,641 

1,159

3,800

151

Financial statementsLandsec Annual Report 2020 
25. Financial risk management continued

The expected maturity profiles of the Group’s borrowings are as follows (based on notional values):

One year or less, or on demand

More than two years but not more than five years

More than five years

Borrowings

Effect of hedging

Borrowings net of interest-rate swaps

Fixed
 rate
£m

–

522

1,907

2,429

400

2,829

Floating
 rate
£m

977

1,944

–

2,921

(400)

2,521

2020

Total
£m

977

2,466

1,907

5,350

–

5,350

The expected maturity profiles of the Group’s derivative instruments are as follows (based on notional values):

One year or less, or on demand

More than one year but not more than two years

Two years but not more than five years

More than five years

Foreign 
exchange 
swaps
£m

981

15

–

–

996

Fixed
 rate
£m

 46 

 439 

 2,156 

 2,641 

400

 3,041 

2020

Interest-
rate
 swaps
£m

–

–

675

–

675

Floating
 rate
£m

 934 

 225 

 – 

 1,159 

(400)

 759 

Foreign 
exchange 
swaps
£m

993

–

–

 – 

993 

2019

Total
£m

 980 

 664 

 2,156 

 3,800 

– 

 3,800 

2019

Interest-
rate 
swaps
£m

 – 

–

–

400 

400 

Valuation hierarchy
Derivative financial instruments, financial assets at fair value through other comprehensive income (other investments) and the redemption liability 
are the only financial instruments which are carried at fair value. For financial instruments other than borrowings disclosed in note 21, the carrying value 
in the balance sheet approximates their fair values. The table below shows the aggregate assets and liabilities carried at fair value by valuation method:

Assets

Liabilities

Level 1
£m

Level 2
£m

Level 3
£m

–

–

39

(3)

9

–

2020

Total
£m

48

(3)

Level 1
£m

 – 

 – 

Level 2
£m

3

(19)

Level 3
£m

12

(36)

2019

Total
£m

15

(55)

Note:
Level 1: valued using unadjusted quoted prices in active markets for identical financial instruments.
Level 2: valued using techniques based on information that can be obtained from observable market data.
Level 3: valued using techniques incorporating information other than observable market data.

The fair value of the amounts payable under the Group’s lease obligations, using a discount rate of 1.8% (31 March 2019: 2.7%) is £126m (31 March 
2019: £62m). The fair value of the Group’s net investment in tenant finance leases using a discount rate of 1.8% (31 March 2019: 2.7%), is £247m 
(31 March 2019: £235m).

The fair values of any floating rate financial liabilities are assumed to be equal to their nominal value. The fair values of the MTNs fall within Level 1, 
the syndicated and bilateral facilities, commercial paper, interest-rate swaps and foreign exchange swaps fall within Level 2, and the amounts payable 
and receivable under leases fall within Level 3. 

The fair values of the financial instruments have been determined by reference to relevant market prices, where available. The fair values of the Group’s 
outstanding interest-rate swaps have been estimated by calculating the present value of future cash flows, using appropriate market discount rates. 
These valuation techniques fall within Level 2.

The fair value of the redemption liability was determined as the present value of the amount the Group would be required to pay to settle the liability 
(an exit price). The fair value was calculated by reference to the net assets of the underlying subsidiary. The valuation was not based on observable 
market data and therefore the redemption liability was considered to fall within Level 3 of the fair value hierarchy.

The fair value of the other investments is calculated by reference to the net assets of the underlying entity. The valuation is not based on observable 
market data and therefore the other investments are considered to fall within Level 3 of the fair value hierarchy.

152

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Section 5 – Working capital
This section focuses on our working capital balances, including trade and other receivables, trade and other payables, and provisions.

26. Trade and other receivables

  Accounting policy

Trade and other receivables are recognised initially at fair value, subsequently at amortised cost and, where relevant, adjusted for the time value of 
money. The Group assesses on a forward-looking basis the expected credit losses associated with its trade receivables. A provision for impairment is 
made for the lifetime expected credit losses on initial recognition of the receivable. If collection is expected in more than one year, the balance is 
presented within non-current assets.

In determining the expected credit losses the Group takes into account any recent payment behaviours and future expectations of likely default events 
(i.e. not making payment on the due date) based on individual customer credit ratings, actual or expected insolvency filings or company voluntary 
arrangements and market expectations and trends in the wider macro-economic environment in which our customers operate. 

Trade and other receivables are written off once all avenues to recover the balances are exhausted and the lease has ended. Receivables written off are 
no longer subject to any enforcement activity. 

  Significant accounting estimate

Impairment of trade receivables
The Group’s assessment of expected credit losses is inherently subjective due to the forward-looking nature of the assessments, in particular, the 
Group’s assessment of expected insolvency filings or company voluntary arrangements, likely deferrals of payments due and those tenants expected 
to be offered a period of rent free as a result of temporary closures imposed to limit the spread of Covid-19. As a result, the value of the provisions for 
impairment of the Group’s trade receivables are subject to a degree of uncertainty and are made on the basis of assumptions which may not prove 
to be accurate, particularly in the year ended 31 March 2020, with the unprecedented uncertainty caused by Covid-19. See note 25 for further details 
of the Group’s assessment of the credit risk associated with trade receivables.

Net trade receivables

Tenant lease incentives (note 14)

Prepayments

Accrued income

Amounts due from joint ventures

Other receivables

Total current trade and other receivables

Non-current amounts due from joint ventures

Non-current property sales receivables

Total trade and other receivables

2020
£m

77

316

24

1

2

13

433

161

17

611

2019
£m

67

334

23

3

2

8

437

160

16

613

The accounting for lease incentives is set out in note 6. The value of the tenant lease incentives, included in current trade and other receivables, 
is spread over the non-cancellable life of the lease.

The non-current amounts due from joint ventures have maturity dates ranging from April 2022 to the dissolution of the joint venture. Interest is charged 
at rates ranging from 4% to 5% (2019: 4% to 5%).

Ageing of trade receivables

As at 31 March 2020

Not impaired

Impaired

Gross trade receivables

As at 31 March 2019

Not impaired

Impaired

Gross trade receivables

Not
 past due
£m

Up to 
30 days 
past due
£m

Up to 6 
months 
past due
£m

Up to 12 
months 
past due
£m

More than 
12 months 
past due
£m

33

6

39

36

–

36

38

15

53

25

–

25

5

2

7

4

2

6

1

2

3

1

1

2

–

5

5

1

5

6

Group

Total
£m

77

30

107

67

8

75

153

Financial statementsLandsec Annual Report 2020 
26. Trade and other receivables continued

A significant proportion of the Group’s trade receivables are considered not past due as they relate to rents receivable from tenants which are billed 
in the current year for periods commencing in the following year. None of the Group’s other receivables are past due and therefore no ageing has been 
shown (2019: £nil).

Movement in allowances for doubtful debts

At the beginning of the year

Increase to provision1

Decrease to provision

Utilised in the year

At 31 March

2020
£m

8

27

(4)

(1)

30

2019
£m

9

5

(4)

(2)

8

1. Of the £27m increase to provision in the year ended 31 March 2020, £21m relates to rents receivables from tenants which are payable in advance and therefore relate to revenue which will 

be recognised in the year ending 31 March 2021.

Movement in tenant lease incentives

At the beginning of the year

Revenue recognised

Capital incentives granted

Provision for doubtful receivables

Disposal of properties

At 31 March

27. Trade and other payables

Trade payables

Capital accruals

Other payables

Accruals

Deferred income

Amounts owed to joint ventures

Loans from subsidiary undertakings

Total current trade and other payables

Non-current other payables

Total trade and other payables

2020
£m

334

(20)

7

(3)

(2)

316

2020
£m

–

–

10

3

–

–

2,393

2,406

–

2019
£m

337

1

–

(4)

–

334

Company

2019
£m

–

–

11

14

–

–

1,953

1,978

–

2,406

1,978

2020
£m

6

23

50

48

142

1

–

270

1

271

Group

2019
£m

7

24

35

59

145

3

–

273

1

274

Capital accruals represent amounts due under contracts to purchase properties, which were unconditionally exchanged at the year end, and for work 
completed on investment properties but not paid for at the year end. Deferred income principally relates to rents received in advance.

The Loans from Group undertakings are repayable on demand with no fixed repayment date. Interest is charged at 4.1% per annum (2019: 4.1%).

154

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020Section 6 – Other required disclosures
This section gives further disclosure in respect of other areas of the financial statements, together with mandatory disclosures required in accordance 
with IFRS.

28. Investments in subsidiary undertakings

  Accounting policy

Investments in subsidiary undertakings are stated at cost in the Company’s balance sheet, less any provision for impairment in value.

In accordance with IFRS 2 Share Based Payments the equity settled share-based payment charge for the employees of the Company’s subsidiaries 
is treated as an increase in the cost of investment in the subsidiaries, with a corresponding increase in the Company’s equity.

At the beginning of the year

Capital contributions relating to share-based payments (note 34)

Impairment charge

At 31 March

A full list of subsidiary undertakings at 31 March 2020 is included on pages 192 to 194.

29. Other non-current assets

Other property, plant and equipment

Net pension surplus (note 33)

Derivative financial instruments

Total other non-current assets

2020
£m

6,213

2

(2)

2019
£m

6,211

2

–

6,213

6,213

2020
£m

14

18

–

32

2019
£m

17

12

1

30

155

Financial statementsLandsec Annual Report 2020 
2020
£m

39

9

48

2020
£m

2

2

2020
£m

1

4

5

2019
£m

2

12

14

2019
£m

18

18

2019
£m

1

4

5

30. Other current assets

Derivative financial instruments

Other investments

Total other current assets

31. Other current liabilities

Derivative financial instruments

Total other current liabilities

32. Other non-current liabilities

Derivative financial instruments

Deferred tax liability (note 12)

Total other non-current liabilities

156

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202033. Net pension surplus

  Accounting policy

Contributions to defined contribution schemes are charged to the income statement as incurred.

The pension obligations arising under the Group’s defined benefit pension scheme are measured at discounted present value. The scheme assets are 
measured at fair value, except annuities which are valued to match the liability or benefit value. The operating and financing costs of the scheme are 
recognised separately in the income statement. Service costs are spread using the projected unit credit method. Past service costs are recognised 
immediately in the income statement in the period in which they are identified. Net financing costs are recognised in the period in which they arise, 
calculated with reference to the discount rate, and are included in finance income or expense on a net basis. Re-measurement gains and losses arising 
from either experience differing from previous actuarial assumptions, or changes to those assumptions, are recognised immediately in other 
comprehensive income.

Defined contribution schemes
The charge to operating profit for the year in respect of defined contribution schemes was £2m (2019: £2m).

Defined benefit scheme
The Pension & Assurance Scheme of the Land Securities Group of Companies (the Scheme) is a registered defined benefit final salary scheme subject 
to the UK regulatory framework for pensions, including the Scheme Specific Funding requirements. The Scheme is operated under trust and as such, 
the Trustees of the Scheme are responsible for operating the Scheme and they have a statutory responsibility to act in accordance with the Scheme’s 
Trust Deed and Rules, in the best interest of the beneficiaries of the Scheme and UK legislation (including trust law). The Trustees and the Group have 
the joint power to set the contributions that are paid to the Scheme.

In setting contributions to the Scheme, the Trustees and the Group are guided by the advice of a qualified independent actuary on the basis of triennial 
valuations using the projected unit credit method. The Scheme is closed to new members (and was closed to future accrual on 31 October 2019). A full 
actuarial valuation of the Scheme was undertaken on 30 June 2018 by the independent actuaries, Hymans Robertson LLP. This valuation was updated 
to 31 March 2020 using, where required, assumptions prescribed by IAS 19 Employee Benefits. The next full actuarial valuation will be performed as at 
30 June 2021.

There have been no employer contributions following the closure of the Scheme to future accrual. Prior to this, the employer contribution rate was 
43.1% of pensionable salary to cover the costs of accruing benefits. It was also agreed that no further deficit contributions were required from the 
Group. Employee contributions are paid by salary sacrifice, and therefore appear as Group contributions. In the year ended 31 March 2020, employee 
contributions were 8.0% (2019: 8.0%) of monthly pensionable salary. The Group expects to make no employee or employer contributions to the 
Scheme in the year to 31 March 2021 (2019: £1m). 

All death-in-service and incapacity benefits arising during employment are wholly insured. No post-retirement benefits other than pensions are made 
available to employees of the Group.

Analysis of the amounts charged to the income statement

Analysis of the amount charged to operating profit

Current service costs

Past service costs

Charge to operating profit

Analysis of amount credited to net finance expense

Interest income on plan assets

Interest expense on defined benefit scheme liabilities

Net credit to finance income

Analysis of the amounts recognised in other comprehensive income

Analysis of gains and losses

Net re-measurement losses on scheme assets

Net re-measurement gains on scheme liabilities

Net re-measurement gain

Cumulative net re-measurement loss recognised in other comprehensive income

2020
£m

2019
£m

1

–

1

(5)

5

–

2020
£m

(10)

16

6

(34)

1

1

2

(6)

6

–

2019
£m

(2)

3

1

(40)

157

Financial statementsLandsec Annual Report 2020 
33. Net pension surplus continued

The net surplus recognised in respect of the defined benefit scheme can be analysed as follows:

Equities

Bonds – Government

Bonds – Corporate

Insurance contracts

Cash and cash equivalents

Fair value of scheme assets

Fair value of scheme liabilities

Net pension surplus

%

11

31

15

42

1

100

2020
£m

24

69

34

96

3

226

(208)

18

%

17

28

7

44

4

100

2019
£m

41

66

18

105

8

238

(226)

12

In the year ended 31 March 2020, £8m (2019: £8m) of benefits were paid to members.

Insurance contracts are annuities which are unquoted assets. All other Scheme assets have quoted prices in active markets. The Scheme assets do not 
include any directly owned financial instruments issued by the Group. Indirectly owned financial instruments had a fair value of £nil (2019: £nil).

The defined benefit scheme liabilities are split 9% (2019: 9%) in respect of active scheme participants, 24% (2019: 24%) in respect of deferred scheme 
participants, and 67% (2019: 67%) in respect of retirees. The weighted average duration of the defined benefit scheme liabilities at 31 March 2020 is 
15.8 years (2019: 15.7 years).

The assumptions agreed with the Trustees of the Scheme for the triennial valuation at 30 June 2018 have been restated to the assumptions described 
by IAS 19 Employee Benefits. The major assumptions used in the valuation were (in nominal terms):

Rate of increase in pensionable salaries

Rate of increase in pensions with no cap

Rate of increase in pensions with 5% cap

Discount rate

Inflation – Retail Price Index

– Consumer Price Index

The mortality assumptions used in this valuation were:

Life expectancy at age 60 for current pensioners – Men

– Women

Life expectancy at age 60 for future pensioners (current age 40) – Men

– Women

2020
%

2.80

2.80

2.75

2.30

2.80

2.00

2020
Years

27.6

29.1

29.8

31.6

2019
%

3.45

3.45

3.30

2.35

3.45

2.65

2019
Years

27.4

29.0

29.7

31.5

158

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020The sensitivities regarding the principal assumptions used to measure the Scheme liabilities are set out below. These were calculated using approximate 
methods taking into account the duration of the Scheme liabilities.

Assumption

Discount rate

Life expectancy

Rate of inflation

Change in assumption

Decrease by 0.5% 

Increase by 1 year

Increase by 0.5%

Impact on Scheme liabilities

Increase by £16m

Increase by £8m

Increase by £14m

As the above table demonstrates, changes in assumptions can have a significant impact on the Scheme liabilities. The assumptions agreed with the 
Trustees of the Scheme for the triennial valuation and subsequent interim updates differ from those prescribed by IAS 19 Employee Benefits. Using the 
assumptions agreed with the Trustees would result in a balance sheet deficit for the Scheme of £4m at 31 March 2020, as opposed to a surplus of £18m.

In order to reduce risk within the Scheme, 43% (2019: 44%) of the Scheme assets are invested in annuities that match the liabilities of some pensioners. 
The assets that the Scheme holds are designed to match a significant proportion of the Scheme liabilities and the Scheme has hedged over 80% 
(2019: 72%) of the interest rate risk and 80% (2019: 79%) of the inflation risk (when measured on a gilts flat discount rate) to which it is exposed.

The Company did not operate any defined contribution schemes or defined benefit schemes during the financial years ended 31 March 2020 or 
31 March 2019.

34. Share-based payments

  Accounting policy

The cost of granting shares, options over shares and other share-based remuneration to employees and Executive Directors is recognised through 
the income statement. All awards are equity settled and therefore the fair value is measured at the grant date. Where the awards have non-market 
related performance criteria, the Group uses the Black-Scholes option valuation model to establish the relevant fair values. Where the awards have 
Total Shareholder Return (TSR) market related performance criteria, the Group has used the Monte Carlo simulation valuation model to establish 
the relevant fair values. The resulting values are amortised through the income statement over the vesting period of the awards. For awards with 
non-market related criteria, the charge is reversed if it appears probable that the performance or service criteria will not be met.

The following table analyses the total cost recognised in the income statement for the year between each plan, together with the number of 
options outstanding.

Long-Term Incentive Plan

Deferred bonus share plan

Share award plan

Executive share option scheme

Restricted share option plan

Charge
£m

2020

Number
(millions)

Charge
£m

2019

Number
(millions)

1

1

–

–

–

2

2

–

–

2

–

4

1

1

–

–

–

2

2

–

–

2

–

4

A summary of the main features of each type of plan is given below. The plans have been split into two categories: Executive plans and Other plans. 
For further details on the Executive plans, see the Directors’ Remuneration Report on pages 84-103.

159

Financial statementsLandsec Annual Report 2020 
34. Share-based payments continued

Executive plans:
Long-Term Incentive Plan (LTIP)
The LTIP is open to Executive Directors and ExecCom members with awards made at the discretion of the Remuneration Committee. The LTIP was 
previously also open to Senior Management. In addition, other than for Executive Directors, an award of ‘matching shares’ could be made where 
the individual acquired shares in Land Securities Group PLC and pledged to hold them for a period of three years. The awards are issued at nil 
consideration, subject to performance and vesting conditions being met. Awards of LTIP shares and matching shares are subject to the same 
performance criteria and normally vest after three years. Awards are satisfied by the transfer of existing shares held by the Employee Benefit Trust 
(EBT). The weighted average share price at the date of vesting during the year was 988p (2019: 899p). The estimated fair value of awards granted 
during the year under the scheme was £2m (2019: £3m).

Deferred bonus share plan
The Executive Directors’ annual bonus is structured in two distinct parts made up of an initial payment and deferred shares. The shares are deferred 
for one or two years and are not subject to additional performance criteria. Awards are satisfied by the transfer of existing shares held by the EBT at 
nil consideration. The weighted average share price at the date of vesting during the year was 745p (2019: 937p). The estimated fair value of awards 
granted during the year under the scheme was £nil (2019: £nil).

Other plans:
Executive share option scheme (ESOS)
The 2005 ESOS was previously open to managers not eligible to participate in the LTIP, but has largely been replaced by the new Restricted Share 
Option Plan in the year ended 31 March 2020. Awards are discretionary and are granted over ordinary shares of the Company at the middle market 
price on the three dealing days immediately preceding the date of grant. Awards normally vest after three years and are not subject to performance 
conditions. Awards are satisfied by the transfer of shares from the EBT and lapse ten years after the date of grant. The weighted average share price 
at the date of exercise for awards exercised during the year was 927p (2019: 918p). The estimated fair value of awards granted during the year under 
the scheme was £nil (2019: £nil).

Savings related share option plan
Under the savings related share option plan, Executive Directors and other eligible employees are invited to make regular monthly contributions into 
a Sharesave plan operated by Equiniti. On completion of the three- or five-year contract period, ordinary shares in the Company may be purchased 
at a price based upon the market price at date of invitation less 20% discount. The weighted average share price at the date of exercise for awards 
exercised during the year was 944p (2019: 930p). The estimated fair value of awards granted during the year under the scheme was £nil (2019: £nil).

Restricted share option plan (RSP)
The RSP started in the year ended 31 March 2020. It is open to qualifying management level employees with awards granted as nil cost options. 
Awards are discretionary and are granted over ordinary shares of the Company at the middle market price on the day immediately preceding date 
of grant. Awards normally vest after three years and are not subject to performance conditions. Awards are satisfied by the transfer of shares from 
the EBT and lapse ten years after the date of grant. There were no awards exercised during the year (2019: none). The estimated fair value of awards 
granted during the year under the scheme was £1m (2019: £nil). 

The aggregate number of awards outstanding, and the weighted average exercise price, are shown below:

Executive plans1

Number of awards

Number of awards

2020
Number 
(millions)

2019
Number 
(millions)

2020
Number 
(millions)

2019
Number
 (millions)

2

1

–

(1)

2

–

2

1

–

(1)

2

–

2

–

–

–

2

1

Years

1

Years

1

Years

5

2

1

–

(1)

2

1

Years

6

Other plans

Weighted average 
exercise price

2020 

Pence

976

–

–

884

873

1,039

2019 

Pence

947

891

–

1,035

976

1,033

At the beginning of the year

Granted

Exercised

Lapsed

At 31 March

Exercisable at the end of the year

Weighted average remaining contractual life

1. Executive plans are granted at nil consideration.

160

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020The number of share awards outstanding for the Group by range of exercise prices is shown below:

Exercise price – range

Pence

Nil1

400 – 599

600 – 799

800 – 999

1,000 – 1,199

1,200 – 1,399

Outstanding at 31 March 2020

Outstanding at 31 March 2019

Weighted 
average 
remaining 
contractual 
life

Weighted 
average 
exercise 
price

Years

Pence

Number of 
awards

Number 
(millions)

Weighted 
average 
remaining 
contractual  

life

Years

Number of 
awards

Number 
(millions)

2

–

–

1

1

–

1

–

2

6

6

5

–

529

763

899

1,022

1,328

2

–

–

1

1

–

1

1

3

6

7

6

Weighted 
average 
exercise 
price

Pence

–

584

720

899

1,022

1,328

1. Executive plans are granted at nil consideration.

Fair value inputs for awards with non-market performance conditions
Fair values are calculated using the Black-Scholes option pricing model for awards with non-market performance conditions. The weighted average 
inputs into this model for the grants under each plan in the financial year are as follows:

Year ended 31 March

Share price at grant date

Exercise price

Expected volatility

Expected life

Risk-free rate

Expected dividend yield

Year ended 31 March

Share price at grant date

Exercise price

Expected volatility

Expected life

Risk-free rate

Expected dividend yield

Long-Term Incentive Plan

Deferred bonus share plan

2005 ESOS

2020

820p

n/a

20%

3 years

0.53%

5.55%

2019

953p

n/a

20%

3 years

0.75%

4.64%

2020

820p

n/a

20%

1 year

0.66%

nil

2019

953p

n/a

20%

1 year

0.68%

nil

2020

n/a

n/a

n/a

n/a

n/a

n/a

2019

953p

953p

20%

3 years

0.75%

4.64%

Restricted share  

option plan

Savings related share 
option plan

2020

820p

n/a

20%

3 years

0.53%

5.55%

2019

n/a

n/a

n/a

n/a

n/a

n/a

2020

837p

670p

20%

2019

948p

759p

20%

3 to 
5 years

3 to 
5 years

0.56%  
to 0.62%

0.75%  

to 1.04%

5.44%

4.66%

Expected volatility is determined by calculating the historical volatility of the Group’s share price over the previous ten years. The expected life used 
in the model has been determined based upon management’s best estimate for the effects of non-transferability, vesting/exercise restrictions and 
behavioural considerations. The risk-free rate is the yield at the date of the grant of an award on a gilt-edged stock with a redemption date equal 
to the anticipated vesting of that award.

Fair value inputs for awards with market performance conditions
Fair values are calculated using the Monte Carlo simulation option pricing model for awards with market performance conditions. Awards made under 
the 2005 LTIP which were granted after 31 March 2009 include a TSR condition, which is a market-based condition. The weighted average inputs into 
this model for the scheme are as follows:

Share price at date of grant

Exercise price

Year ended 31 March

Long-Term Incentive Plan

2020

820p

2019

953p

2020

n/a

2019

n/a

2020

20%

Group

2019

20%

Expected volatility –  

Expected volatility – index 
of comparator companies

Correlation – 
 Group vs. index

2020

20%

2019

20%

2020

85%

2019

85%

161

Financial statementsLandsec Annual Report 2020 
35. Ordinary share capital

  Accounting policy

Ordinary shares are classified as equity. External costs directly attributable to the issue of new shares are shown in equity as a deduction from the proceeds.

The consideration paid by any Group entity to acquire the Company’s equity share capital, including any directly attributable incremental costs, 
is deducted from equity until the shares are cancelled, reissued or sold. Where own shares are sold or reissued, the net consideration received is 
included in equity. 

Ordinary shares of 102/3p each

At the beginning of the year

Issued on the exercise of options

At 31 March

Group and Company
Allotted and fully paid

2020
£m

80

2019
£m

80

Number of shares

2019

751,298,964

2,029

751,300,993

2020 

751,300,993

12,070

751,313,063

The number of options over ordinary shares from Executive plans that were outstanding at 31 March 2020 was 1,877,442 (2019: 2,267,391). If all the 
options were exercised at that date then 1,877,442 (2019: 2,267,391) shares would be required to be transferred from the Employee Benefit Trust (EBT). 
The number of options over ordinary shares from Other plans that were outstanding at 31 March 2020 was 1,999,167 (2019: 2,150,274). If all the options 
were exercised at that date then 440,322 new ordinary shares (2019: 355,095) would be issued and 1,558,845 shares would be required to be transferred 
from the EBT (2019: 1,795,179).

Shareholders at the Annual General Meeting have previously authorised the acquisition of shares by the Company representing up to 10% of its share 
capital, to be held as treasury shares. During the years ended 31 March 2020 and 2019, there were no ordinary shares acquired to be held as treasury 
shares. At 31 March 2020 the Group held 9,839,179 ordinary shares (2019: 9,839,179) with a market value of £55m (2019: £90m) in treasury.

36. Own shares

  Accounting policy

Shares acquired by the EBT are presented on the Group and Company balance sheets within ‘Other reserves’. Purchases of treasury shares are 
deducted from retained earnings.

At the beginning of the year

Transfer of shares to employees on exercise of share options

At 31 March

Group and Company

2020
£m

11

(1)

10

2019
£m

13

(2)

11

Own shares consist of shares in Land Securities Group PLC held by the EBT in respect of the Group’s commitment to a number of its employee share 
option schemes (note 34). 

The number of shares held by the EBT at 31 March 2020 was 957,692 (2019: 1,080,624). The market value of these shares at 31 March 2020 was £5m 
(2019: £10m).

162

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 202037. Contingencies

The Group has contingent liabilities in respect of legal claims, guarantees, and warranties arising in the ordinary course of business. It is not anticipated 
that any material liabilities will arise from the contingent liabilities.

38. Related party transactions

Subsidiaries
During the year, the Company entered into transactions, in the normal course of business, with related parties as follows:

Transactions with subsidiary undertakings1:

Recharge of costs

Dividends received

Interest paid

1. All cash payments, including dividend payments, are made by another Group company.

2020
£m

(353)

–

(89)

Company

2019
£m

(344)

800

(93)

Joint arrangements
As disclosed in note 16, the Group has investments in a number of joint arrangements. Details of transactions and balances between the Group and 
its joint arrangements are as follows:

Nova, Victoria

Southside Limited Partnership

St. David’s Limited Partnership

Westgate Oxford Alliance Limited Partnership

The Oriana Limited Partnership

Harvest

The Ebbsfleet Limited Partnership

West India Quay Unit Trust

Year ended and as at 31 March 2020

Year ended and as at 31 March 2019

Group

Net 
investments 
into joint 
ventures
£m

Amounts 
owed by 
joint 
ventures
£m

Amounts 
owed to 
joint 
ventures
£m

11

(1)

(7)

(12)

–

(28)

(17)

(2)

(56)

90

72

1

–

–

–

–

–

163

–

–

–

–

–

–

–

(1)

(1)

Income
£m

17

4

1

1

–

–

–

–

23

Income
£m

19

4

1

1

–

–

–

–

25

Net 
investments 
into joint 
ventures
£m

Amounts 
owed by 
joint 
ventures
£m

Amounts 
owed to 
joint 
ventures
£m

(15)

(3)

(13)

3

(5)

2

–

(2)

(33)

89

72

1

–

–

–

–

–

162

–

–

–

(1)

–

–

–

(2)

(3)

Remuneration of key management personnel
The remuneration of the Directors, who are the key management personnel of the Group and Company, is set out below in aggregate for each of 
the applicable categories specified in IAS 24 ‘Related Party Disclosures’. Further information about the remuneration of individual Directors is provided 
in the audited part of the Directors’ Remuneration Report on pages 84 to 103.

Short-term employee benefits

Share-based payments

2020
£m

5

2

7

2019
£m

5

3

8

163

Financial statementsLandsec Annual Report 2020 
39. Operating lease arrangements

  Accounting policy

The Group earns rental income by leasing its properties to tenants under non-cancellable operating and finance leases. Leases in which substantially 
all risks and rewards of ownership are retained by the Group as the lessor are classified as operating leases. Payments, including prepayments, received 
under operating leases (net of any incentives paid) are charged to the income statement on a straight-line basis over the period of the lease.

At the balance sheet date, the Group had contracted with tenants to receive the following future minimum lease payments:

Not later than one year

Later than one year but not more than two years

Later than two years but not more than three years

Later than three years but not more than four years

Later than four years but not more than five years

More than five years

2020
£m

537

499

451

437

408

2019
£m

559

528

487

441

427

3,550

5,882

3,852

6,294

The total of contingent rents recognised as income during the year was £38m (2019: £38m).

40. Events after the reporting period 

There were no significant events occurring after the reporting period, but before the financial statements were authorised for issue. 

164

 Notes to the financial statementsfor the year ended 31 March 2020 continuedLandsec Annual Report 2020l

a
n
o
i
t
i
d
d
A

166  Business analysis – EPRA disclosures
172  Business analysis – Group
176  Business analysis – Office
177  Business analysis – Retail
177  Business analysis – Specialist
178  Sustainability performance
184  Combined Portfolio analysis
186  Lease lengths
187  Development pipeline
187  Alternative performance measures
188  Reconciliation of segmental 

information note to statutory 
reporting

190  Ten year summary
192  Subsidiaries, joint ventures and 

associates

195  Shareholder information
198  Key contacts and advisers
199  Glossary
IBC  Cautionary statement

n Contents
o
i
t
a
m
r
o
f
n

i

A
d
d
i
t
i
o
n
a

l

i

n
f
o
r
m
a
t
i
o
n

Landsec Annual Report 2020

165

 
 
 
Business analysis – EPRA disclosures

In October 2019, the European Public Real Estate Association (EPRA) published new best practice recommendations (BPR) for financial disclosures 
by public real estate companies. The Group supports this reporting standardisation approach designed to improve the quality and comparability of 
information for investors. 

The BPR introduced three new measures of net asset value: EPRA net tangible assets (NTA), EPRA net reinvestment value (NRV) and EPRA net disposal 
value (NDV). The Group has adopted these new guidelines early and applies them in our 2020 Annual Report. EPRA NTA is considered to be the most 
relevant measure for our business and therefore now acts as our primary measure of net asset value. Total business return is now calculated based on 
EPRA NTA. The previously reported EPRA measures of net assets are also included below for comparative purposes. 

EPRA net asset measures 

Net assets attributable to shareholders

Excess of fair value over net investment in finance lease book value1

Deferred tax liability on intangible asset

Goodwill on deferred tax liability (note 19)

Other intangible assets (note 19)

Fair value of interest-rate swaps 

Excess of fair value of debt over book value (note 21)

Purchasers’ costs2

Net assets used in per share calculation

Current measures

EPRA 
NRV
£m

EPRA 
NTA
£m

EPRA 
NDV
£m

8,750

8,750

8,750

90

1

(1)

–

1

–

768

9,609

90

1

(1)

(7)

1

–

–

90

–

(1)

–

–

(274)

–

Table 62

31 March 2020

Previously reported 
measures

EPRA net 
assets 
£m

8,750

EPRA triple 
net assets
£m

8,750

–

1

(1)

–

1

–

–

–

–

(1)

–

–

(274)

–

8,834

8,565

8,751

8,475

Diluted net assets per share

EPRA 
NRV

EPRA 
NTA

EPRA 
NDV

1,297p

1,192p

1,156p

EPRA net 
assets

1,181p

EPRA triple 
net assets

1,144p

Net assets attributable to shareholders

Excess of fair value over net investment in finance lease book value1

Deferred tax liability on intangible asset

Goodwill on deferred tax liability (note 19)

Other intangible assets (note 19)

Excess of fair value of debt over book value (note 21)

Purchasers’ costs2

Net assets used in per share calculation

EPRA 
NRV
£m

Current measures

EPRA 
NTA
£m

EPRA 
NDV
£m

9,920

9,920

9,920

80

2

(2)

–

–

829

10,829

80

2

(2)

(11)

–

–

80

–

(2)

–

(239)

–

31 March 2019

Previously reported  
measures

EPRA net 
assets 
£m

9,920

EPRA triple 
net assets
£m

9,920

–

2

(2)

–

–

–

–

–

(2)

–

(239)

–

9,989

9,759

9,920

9,679

Diluted net assets per share

EPRA 
NRV

EPRA 
NTA

EPRA 
NDV

1,461p

1,348p

1,317p

EPRA net 
assets

1,339p

EPRA triple 
net assets

1,306p

1. While the previous definition of EPRA net assets included this adjustment, it has historically not been considered material to adjust. As the value of this difference has grown in recent years, 

the adjustment will now be included when calculating EPRA NTA.

2. EPRA NTA and EPRA NDV reflect IFRS values which are net of purchasers’ costs. Purchasers’ costs are added back when calculating EPRA NRV. 

166

Landsec Annual Report 2020EPRA performance measures 

Measure

Adjusted earnings

Definition for EPRA measure

Recurring earnings from core operational activity

Adjusted earnings per share

Adjusted earnings per weighted number of ordinary shares

Adjusted diluted earnings per share

Adjusted diluted earnings per weighted number of ordinary shares

EPRA net tangible assets (NTA)

Net assets adjusted to exclude the fair value of interest-rate swaps, intangible 
assets and excess of fair value over net investment in finance lease book value 

EPRA net tangible assets per share

Diluted net tangible assets per share 

EPRA net disposal value (NDV)

Net assets adjusted to exclude the fair value of debt and goodwill on deferred tax 
and to include excess of fair value over net investment in finance lease book value

EPRA net disposal value per share

Diluted net disposal value per share

Voids/vacancy rate

Net initial yield (NIY)

Topped-up NIY

Cost ratio

ERV of vacant space as a % of ERV of Combined Portfolio excluding the 
development programme1

Annualised rental income less non-recoverable costs as a % of market value plus 
assumed purchasers’ costs2

NIY adjusted for rent-free periods2

Total costs as a percentage of gross rental income (including direct vacancy costs)3

Total costs as a percentage of gross rental income (excluding direct vacancy costs)3

Table 63

31 March 2020

EPRA
measure

£414m

55.9p 

55.9p 

Notes

5

5

5

Landsec
measure

£414m

55.9p 

55.9p

5 £8,834m

£8,834m

5

1,192p

1,192p 

5 £8,565m

£8,565m

5

1,156p

1,156p

Table

64

68

68

69

69

2.4%

4.8%

5.0%

18.6%

n/a

2.4%

4.7%

4.9%

22.5%

20.5%

1. Our measure reflects voids in our like-for-like portfolio only. The EPRA measure reflects voids in the Combined Portfolio excluding only properties under development.
2. Our NIY and Topped-up NIY relate to the Combined Portfolio, excluding properties in the development programme that have not yet reached practical completion, and are calculated by 
our external valuer. EPRA NIY and EPRA Topped-up NIY calculations are consistent with ours but exclude only properties currently under development. Topped-up NIY reflects adjustments 
of £21m and £21m for rent-free periods and other incentives for the Landsec measure and EPRA measure, respectively.

3. The EPRA cost ratio is calculated based on gross rental income after rents payable and excluding costs recovered through rents but not separately invoiced, whereas our measure is based 
on gross rental income before rents payable and costs recovered through rents but not separately invoiced. We do not calculate a cost ratio excluding direct vacancy costs as we do not 
consider this to be helpful.

EPRA vacancy rate 
The EPRA vacancy rate is based on the ratio of the estimated market rent for vacant properties versus total estimated market rent, for the Combined 
Portfolio excluding properties under development. There are no significant distorting factors influencing the EPRA vacancy rate.

ERV of vacant properties 

ERV of Combined Portfolio excluding properties under development

EPRA vacancy rate (%)

Change in net rental income from the like-for-like portfolio  
(before provisions related to 2020/21 rent)

Office

Retail 

Specialist 

2020 
£m

250

246

83

579

2019 
£m

243

256

84

583

£m

7

(10)

(1)

(4)

Table 64

2020 
£m

17

699

2.4%

Table 65

Change

%

2.9

–3.9

–1.2

–0.7

167

Additional informationLandsec Annual Report 2020 
 
Business analysis – EPRA disclosures
continued

Acquisitions, disposals and capital expenditure

Investment properties

Net book value at the beginning of the year

Acquisitions

Capital expenditure

Capitalised interest

Net movement in head leases capitalised

Disposals

Net deficit on revaluation of investment properties

Net book value at the end of the year

Loss on disposal of investment properties

Trading properties

Net book value at the beginning of the year

Acquisitions

Capital expenditure

Disposals

Net book value at the end of the year

Profit on disposal of trading properties

Acquisitions, development and other capital expenditure

Acquisitions3

Development capital expenditure4

Other capital expenditure

Capitalised interest 

Acquisitions, development and other capital expenditure

Disposals

Net book value – investment property disposals

Net book value – trading property disposals

Loss on disposal – investment properties

Profit on disposal – trading properties

Total disposal proceeds

Year ended 31 March 2020

Table 66

Year ended 
31 March 2019

Group 
(excl. joint 
ventures)

£m

12,094

16

199

7

30

(49)

(1,000)

11,297

(6)

£m

23

–

1

–

24

–

Joint 
ventures

£m

1,117

–

8

1

1

–

(181)

946

–

£m

18

–

–

(15)

3

7

Adjustment 
for 
proportionate 
share1

£m

(34)

32

–

–

–

–

2

–

–

£m

–

–

–

–

–

–

Combined 
Portfolio

Combined 
Portfolio

£m

£m

13,177

13,536

48

207

8

31

136

117

5

–

(49)

(1,179)

12,243

(60)

(557)

13,177

(6)

(2)

£m

41

–

1

(15)

27

7

£m

74

4

2

(39)

41

–

Investment
 properties2

Trading 
properties 

Combined 
Portfolio

Combined
 Portfolio

£m

48

165

42

8

263

£m

–

–

1

–

1

£m

48

165

43

8

264

£m

49

15

(6)

7

65

£m

140

52

67

5

264

£m

60

39

(2)

–

97

1. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group settled the redemption liability which 

represented this interest resulting in 100% ownership.

2. See EPRA analysis of capital expenditure table 67 for further details.
3. Properties acquired in the year.
4. Development capital expenditure for investment properties comprises expenditure on the development pipeline and completed developments.

168

Landsec Annual Report 2020EPRA analysis of capital expenditure

Other capital expenditure

Acquisitions1
£m

Development 
capital

expenditure2 

£m

Incremental 
lettable
space3
£m

No 
incremental 
lettable 
space
£m

Tenant 
improvements
£m

Total
£m

Capitalised 
interest
£m

Table 67

Year ended 31 March 2020

Total 
capital 
expenditure – 
Combined 
Portfolio
£m

Total capital 
expenditure 
– joint 
ventures 
(Group 
share)
£m

Total capital 
expenditure –
 Group
£m

Office

West End

City

Mid-town

Southwark and other

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

–

–

1

–

1

11

–

–

–

11

–

4

4

34

113

–

12

159

5

–

–

–

5

–

1

1

–

–

–

5

5

4

1

5

–

6

2

–

–

8

4

3

4

1

10

12

–

–

–

4

–

4

Total capital expenditure

16

165

15

24

Conversion from accrual 
to cash basis

Total capital expenditure 
on a cash basis

1. Investment properties acquired in the year.
2. Expenditure on the development pipeline and completed developments.
3. Capital expenditure where the lettable area increases by at least 10%.

–

–

–

–

–

–

–

1

–

1

2

–

2

3

6

2

–

5

13

8

4

10

1

23

6

–

6

42

1

7

–

–

8

–

–

–

–

–

–

–

–

8

41

122

1

17

181

24

4

10

1

39

6

5

11

231

6

237

9

–

–

–

9

–

–

–

–

–

–

–

–

9

11

20

32

122

1

17

172

24

4

10

1

39

6

5

11

222

(5)

217

169

Additional informationLandsec Annual Report 2020 
Business analysis – EPRA disclosures
continued

EPRA net initial yield (NIY) and topped up NIY 

Combined Portfolio

Trading properties at market value

Less: Properties under development, trading properties under development and land

Like-for-like investment property portfolio, proposed and completed developments, and completed trading properties

Plus: Allowance for estimated purchasers’ costs 

Grossed-up completed property portfolio valuation (b)

Annualised cash passing rental income1 

Net service charge expense2

Other irrecoverable property costs 

Annualised net rents (a)

Plus: Rent-free periods and other lease incentives

Topped-up annualised net rents (c)

EPRA net initial yield (a/b)

EPRA topped-up initial yield (c/b)

1. Annualised cash passing rental income as calculated by the Group’s external valuer.
2. Including costs recovered through rents but not separately invoiced.

Table 68

2020 
£m

12,781

29

(583)

12,227

735

12,962

654

(10)

(33)

611

21

632

4.7%

4.9%

170

Landsec Annual Report 2020Cost analysis

Gross rental income (before rents payable)

Rents payable

Gross rental income (after rents payable)

Net service charge expense

Net direct property expenditure

Provisions related to 2020/21 rent

Segment net rental income

Net indirect expenses

Segment profit before finance expense

Net finance expense – Group

Net finance expense – joint ventures

Revenue profit

£m

678

(15)

663

(4)

(53)

(23)

583

(74)

509

(79)

(16)

414

Direct
property
costs
£80m

Net
indirect
expenses3
£74m

Gross rental income 
(before rents payable)

Costs recovered through rents 
but not separately invoiced

Adjusted gross rental 
income 

Rents payable

EPRA gross rental income

Managed operations

Tenant default

Tenant default – 2020/21 rent

Void related costs

Other direct property costs

Development expenditure

Asset management,
administration and
compliance

Total (incl. direct 
vacancy costs)

Costs recovered through rents

Tenant default – 2020/21 rent

Total cost ratio2

18.6%

Adjusted total costs

Tenant default – 2020/21 rent

EPRA costs (incl. direct 
vacancy costs)

Less: Direct vacancy costs

EPRA (excl. direct 
vacancy costs)

2020

Cost ratio
%2

1.5

1.5

3.4

1.9

2.8

1.3

10.4

Total 
£m

678

(6)

672

(15)

657

10

10

23

13

19

9

70

Table 69

20191

Cost ratio
%2

1.5

1.5

–

1.9

2.4

1.8

10.2

Total 
£m

683

(7)

676

(13)

663

10

10

–

13

16

12

69

154

22.9

130

19.2

(6)

(23)

125

23

148

(13)

135

18.6

22.5

20.5

(7)

–

123

–

123

(13)

110

18.2

18.6

16.6

1. Restated for changes in accounting policies (see note 3 of the financial statements).
2. Percentages represent costs divided by Adjusted gross rental income, except for EPRA measures which represent costs divided by EPRA gross rental income.
3. Net indirect expenses amounting to £7m (2019: £5m) have been capitalised as development costs and are excluded from table 69. See note 14 of the financial statements for the Group’s 

policy on capitalising indirect expenses.

171

Additional informationLandsec Annual Report 2020 
 
Office
%

53.3

–

–

–

0.1

–

53.4

Retail
%

10.9

12.2

0.4

2.7

6.0

1.8

Specialist
%

6.2

2.8

0.6

0.5

1.7

0.8

Table 70

Total
%

70.4

15.0

1.0

3.2

7.8

2.6

34.0

12.6

100.0

Table 71

MSCI
%

3.51

-9.82

n/a3

-0.44

Landsec
%

4.5

-17.3

-3.9

-4.5

Table 72
% of Group rent1

5.0

4.7

4.0

1.6

1.5

1.4

1.2

1.2

1.1

1.0

1.0

0.9

24.6

Business analysis – Group

Combined Portfolio value by location at 31 March 20201 

Central, inner and outer London

South East and East

Midlands

Wales and South West

North, North West, Yorkshire and Humberside

Scotland and Northern Ireland

Total

1. % figures calculated by reference to the Combined Portfolio value of £12.8bn.

For a full list of the Group’s properties please refer to our website landsec.com.

Combined Portfolio performance relative to MSCI
Total property return – year ended 31 March 2020

Office

Retail

Specialist

Combined Portfolio

1. MSCI Central and Inner London Office benchmark.
2. MSCI All Retail benchmark.
3. No benchmark available.
4. MSCI All Property Quarterly Universe.

Top 12 occupiers at 31 March 2020

Central Government

Deloitte

Accor

Cineworld

Mizuho Bank

Boots

Sainsbury’s

Taylor Wessing

Equinix

Next

H&M

M&S

1. On a proportionate basis.

172

Landsec Annual Report 2020Property Income Distribution (PID) calculation

Loss before tax per accounts

Accounting loss/(profit) on residual operations

Accounting loss on residual operations – prior year adjustment

Loss attributable to tax-exempt operations

Adjustments

Capital allowances

Capitalised interest

Revaluation deficit

Tax exempt disposals

Capital expenditure

Other tax adjustments

Goodwill amortisation

Estimated tax-exempt income for the year

PID thereon (90%)

Table 73

Year ended  

Year ended  

31 March 2020
£m

31 March 2019
£m

(837)

5

–

(832)

(47)

(5)

1,179

7

4

2

5

313

282

(123)

(20)

23

(120)

(57)

(5)

557

(13)

(2)

2

15

377

339

The table above provides a reconciliation of the Group’s loss before tax to its estimated tax-exempt income, 90% of which the Company is required 
to distribute as a PID to comply with REIT regulations. 

The Company has 12 months after the year end to make the minimum distribution. Accordingly, PID dividends paid in the year may relate to the 
distribution requirements of previous periods. The table below sets out the dividend allocation for the years ended 31 March 2020 and 31 March 2019:

Dividends paid in year to 31 March 2019

Dividends paid in year to 31 March 2020

Minimum PID to be paid by 31 March 2021

Total PID required

PID allocation

Ordinary 
dividend

Year ended 
31 March 2020
£m

Year ended 
31 March 2019
£m

Pre- 
31 March 2019
£m

–

204

78

282

202

138

–

340

147

–

n/a

£m

–

–

n/a

Table 74

Total 
dividend

£m

349

342

n/a

173

Additional informationLandsec Annual Report 2020 
Business analysis – Group
continued

Total shareholder returns1

Land Securities Group PLC

FTSE 100

FTSE 350 Real Estate Index

Table 75

Period to 31 March 2020

5 years
£

54.3

102.9

85.8

3 years
£

60.3

88.1

91.9

1 year
£

63.5

81.6

85.5

1. Historical TSR performance for a hypothetical investment of £100 – source: Datastream.

Voids and units in administration – like-for-like (%) 

Chart 76 Analysis of performance 

Chart 77  

4.0

3.9

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0

1.3

1.0

e
c
ffi
O

l
i

a
t
e
R

31 March 2020

31 March 2019

Voids

relative to MSCI (%)

0.1

-4.3

0.1

–

–

-4.1

-0.7

2.4 2.4

l

a
t
o
T

–

–

e
c
ffi
O

1.9

0.9

l
i

a
t
e
R

1.5

1.2

t
s
i
l

i

a
c
e
p
S

0.8

0.4

l

a
t
o
T

0.2

0.1

t
s
i
l

i

a
c
e
p
S

h
t
w
o
r
g

l

a
t
i
p
a
C

n
r
u
t
e
r

e
m
o
c
n

i

e
v
i
t
a
e
R

l

l

s
t
n
e
m
p
o
e
v
e
d
f
o
n
o
i
t
u
b
i
r
t
n
o
C

l

a
t
o
T

e
r
u
t
c
u
r
t
s

f
o
t
c
a
p
m

I

s
e
s
a
h
c
r
u
p
f
o
n
o
i
t
u
b
i
r
t
n
o
C

s
l
a
s
o
p
s
i
d
f
o
n
o
i
t
u
b
i
r
t
n
o
C

In administration

Attribution analysis, ungeared total return, 12 months to 31 March 2020, 
relative to MSCI Quarterly Universe – source: MSCI.

REIT balance of business
To retain the Group’s REIT status, it must meet conditions from the REIT legislation. At least 75% of the Group’s assets and 75% of the Group’s income 
must relate to qualifying activities. The results of these tests at the balance sheet date are below:

Table 78

Year ended 31 March 2020

Year ended 31 March 2019

Tax-
exempt 
business

390

100.0%

13,762

95.9%

Residual 
business

Adjusted 
results

(4)

386

0.0%

598

4.1%

14,360

Tax- 
exempt 
business

421

99.2%

13,502

94.9%

Residual 
business

3

0.8%

726

5.1%

Adjusted 
results

424

14,228

Profit before tax (£m)1

Balance of business – 75% profits test

Adjusted total assets (£m)1

Balance of business – 75% assets test

1. Calculated according to REIT rules.

174

Landsec Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
Annual net rent breakdown by occupier business sector (%)  Chart 79

■ Services 
33.8%
■ Retail trade 
34.2%
■ Financial services 
15.1%
■ Public administration 
5.6%
■ Wholesale trade 
3.3%
■ Manufacturing 
1.6%
■ Transport, communications  2.5%
■ Other 
3.9%

Floor space (million sq ft)1 

Chart 80

■ Office 
■ Retail 
■ Specialist 
Total 

5.8
12.7
5.5

24.0

1. Joint ventures are reflected at 100% values, not Group share.

% portfolio by value and number of 
property holdings at 31 March 2020

£m

0 - 10

10 - 25

25 - 50

50 - 100

100 - 150

150 - 200

200+

Total

Table 81

Number of 
properties

20

28

19

22

4

8

18

119

Value
%

0.7

3.4

5.5

13.5

3.7

10.6

62.6

100.0

Estimated future development spend on 
approved developments (£m)

Chart 82 

300

250

200

150

100

50

0

288

230

71

2021

2022

2023

–

2024+

Estimated future spend excludes interest costs.

175

Additional informationLandsec Annual Report 2020 
 
Business analysis – Office

Office segment (%) 

Chart 83

Office floor space (million sq ft) 

Chart 84

■ West End 
■ City 
■ Mid-town 
■ Southwark and other 

47.8%
20.9%
24.4%
6.9%

£6.8bn

■ West End  
■  City  
■ Mid-town 
■ Southwark and other 

Total 

2.8
1.0
1.2
0.8

5.8

5.8m
sq ft

West End
Our £3.3bn West End office portfolio is dominated by our Victoria assets 
which include Cardinal Place, Queen Anne’s Gate, 62 Buckingham Gate, 
The Zig Zag Building, Portland House and Nova, all SW1.

Top 10 office customers

Central Government

City
Our £1.7bn City office portfolio includes 1 & 2 New Ludgate, EC4, 
One New Change, EC4 and the development at 21 Moorfields, EC2.

Mid-town
Positioned between the City and West End, our cluster of buildings 
at New Street Square, EC4 represent our major assets in Mid-town.

Southwark and other
Includes our assets at Docklands, E14 and Southwark, SE1.

Deloitte

Mizuho Bank

Taylor Wessing

Equinix

Bain & Co

Deutsche Bank

K&L Gates

Schlumberger

Alix Partners

Office other

Total

Table 85

% of Group rent 

5.0

4.7

1.5

1.2

1.1

0.8

0.7

0.6

0.6

0.6

16.8

23.0

39.8

176

Landsec Annual Report 2020 
Business analysis – Retail

Retail segment (%) 

Chart 86

Retail floor space (million sq ft) 

Chart 87

■ London retail 
■ Regional retail 
■ Outlets 
■ Retail parks 

31.5%
38.2%
20.0%
10.3%

£4.3bn

■ London retail 
■ Regional retail 
■ Outlets 
■ Retail parks 

Total 

2.5
6.5
1.6
2.1

12.7

12.7m
sq ft

London retail
This sector comprises the retail space in our Office segment assets and at 
One New Change, as well as our retail space at The O2 Centre, Southside, 
Lewisham and Shepherd’s Bush with potential for re-purposing. 

Regional retail
Comprises our portfolio of shopping centres in major retail locations 
across the UK including Bluewater, Trinity Leeds and Westgate Oxford.

Outlets
Our five outlets offer a vibrant and engaging experience in locations such 
as Gunwharf Quays, Braintree Village and Clarks Village, Street.

Retail parks
Our ten retail parks are typically located away from town centres and offer 
a range of retail and leisure with parking providing convenient shopping. 
Assets include Westwood Cross, Lakeside Retail Park and Bexhill Retail Park. 

Business analysis – Specialist

Specialist segment (%) 

Chart 89

■ Leisure and hotels 
■ Other 

74.0%
26.0%

£1.6bn

Top 10 retail customers

Table 88

% of Group rent 

Boots

Sainsbury’s 

H&M

Next

M&S

Tesco

Primark

Dixons Carphone

Gap

Arcadia

Retail other

Total

1.4  

1.2

1.0

1.0

0.9

0.8

0.7

0.6

0.6

0.6

8.8

36.9

45.7

Leisure and hotels
We own five stand-alone leisure assets and the entire share capital 
of the X-Leisure Fund which comprises 15 schemes of prime leisure and 
entertainment space.

We also own 21 Accor hotels in the UK. They are leased to Accor until 2091 
with a break clause in 2031 and 12 yearly thereafter.

Other
Comprises Piccadilly Lights and our residential space.

Specialist floorspace (million sq ft)
Leisure and hotels

Total

Table 90

5.5

5.5

177

Additional informationLandsec Annual Report 2020 
 
Sustainability performance

Commitments

  Existing commitment

  New commitment

  Updated commitment

For us, sustainability is about the actions we take to fulfil our purpose 
so Landsec prospers far into the future. We want customers to prefer 
our spaces. We want communities to be pleased it’s us operating in their 
area. We want partners to share our priorities. And we want employees 
to invest their energy and ambition here. When we get all this right, 
we create value for our investors.

In response to the 2017 Grenfell fire, we reviewed fire safety across our 
entire portfolio and invested over £7m in rectifying approximately 125,000 
firestopping defects in our buildings, and £4.3m in resolving cladding risks. 

Efficient use of natural resources 

To deliver this we’ve set 12 long-term sustainability commitments, 
covering each of our priority areas of creating jobs and opportunities, 
efficient use of natural resources and sustainable design and innovation. 
This section includes a summary of our performance against those 
commitments and our key disclosures. 

Carbon 
Commitment: Reduce carbon emissions (tCO2e) by 70% by 2030 
compared with a 2013/14 baseline, for property under our management 
for at least two years. 

For more information please visit www.landsec.com/sustainability.

Landsec carbon reduction target performance 

Chart 91

Creating jobs and opportunities

Social Value 
Commitment: Create £25m of social value through our community 
programmes by 2025. 

Performance: On track
This year we have created more than £4.8m of social value through our 
community programmes, exceeding our in-year target to create £4m.

Our social value creation has included helping 180 people into jobs through 
our employment programme, engaging 298 students in our education 
programmes and donating nearly £2m to our charity partners. It also 
includes our volunteering activity with over 40% of our employees (more 
than 250 people) having volunteered this year, benefiting 3,400 people.

Fairness 
Commitment: By 2020, ensure everyone working on our behalf, in an 
environment we control, is given equal opportunities, protected from 
discrimination and paid at least the Real Living Wage.

Performance: On track 
Landsec continues to be an accredited Real Living Wage employer, both 
for our employees and those working on our behalf on our sites, including 
construction and service partners.

We are on track to meet our 2020 commitment to ensure everyone 
working on our behalf in an environment we control will be paid the 
Real Living Wage by the end of 2020. 

Diversity 
Commitment: Make measurable improvements to the profile – in terms 
of gender, ethnicity and disability – of our employee mix. 

Performance: On track 
Across the whole organisation 52% of our employees are female, exceeding 
our 2025 target of 50%. In the representation of women at leader level, 
we increased to 24% this year (2019: 19.5%) but at senior-leader level, 
we moved backwards to 30% (2019: 38%).

Health and safety 
Commitment: Maintain an exceptional standard of health, safety and 
security in all the working environments we control. 

90,000

80,000

79,614

–4%
76,718

70,000

60,000

50,000

40,000

e
2
O
C
t

30,000

20,000

10,000

0

–19%
64,703

–32%
54,333

–42%
46,297

–70%
23,884

2013/14 
Baseline

2016/17

2017/18

2018/19

2019/20

2030

Scope 1

Scope 2

Scope 3

Performance: On track 
This year we achieved our original target to reduce carbon intensity by 
40% by 2030, 11 years early, having reduced our carbon intensity by 48% 
compared to 2013/14. We therefore updated our target in line with the 
Science Based Targets initiative’s new methodology for 1.5°C targets. 
In line with our updated target, we have reduced our absolute carbon 
emissions by 42% compared to a 2013/14 baseline.

We also launched our new net zero carbon strategy, setting out 
our five-stage plan to achieve this, including setting an internal price 
for carbon. 

Renewable energy 
Commitment: Ensure 100% of our electricity supplies through our 
corporate contract are from REGO-backed renewable sources.

Performance: Complete 
We continue to procure 100% renewable electricity across our portfolio. 
We are looking to move our procurement towards direct purchasing from 
renewable projects through Power Purchase Agreements (PPA). 

Commitment: Achieve 3 MW of renewable electricity capacity by 2030. 

Performance: On track 
Our current on-site renewable electricity capacity is 1.5 MW. We are 
currently reviewing solar PV feasibility studies for Bluewater and Hatfield 
Galleria Outlet Centre, and progressing feasibility study for on-site 
renewable technologies in our strategic land development pipeline.

Performance: On track 
In February 2020, we successfully migrated from the British Standard 
OHSAS 18001 to the international H&S standard ISO 45001. We’ve also 
launched an ambitious programme of mandatory health, safety and 
security training for all our employees, including contingent workers. 

Energy 
Commitment: Reduce energy intensity (kWh/m2) by 40% by 2030 
compared with a 2013/14 baseline, for property under our management 
for at least two years. 

178

Landsec Annual Report 2020 
Landsec energy intensity target performance 

Chart 92

129

–13%
112

–14%
111

–18%
106

–22%
100

140

120

100

80

60

40

20

0

2

m
/
h
W
k

2013/2014
Baseline

2016/17

2017/18

2018/2019

2019/20

2030

Performance: On track 
We have reduced energy intensity by 22% compared to 2013/14.

We continue to use our bespoke energy reduction plans to optimise our 
buildings to use less energy. This year at our Hatfield Galleria Outlet Centre 
we installed corridor temperature sensors allowing closer monitoring of 
energy usage. This has achieved a 75.5% reduction is gas use and an 
overall reduction of 13% in energy use at the site. Within our commercial 
developments, we are using the Design for Performance approach to set 
energy intensity targets for our base building performance, in line with 
achieving our 2030 targets.

Waste 
Commitment: Send zero operational waste to landfill.

Performance: Complete 
We continue to divert 100% from landfill across our operational activities. 

chilled still or sparkling water, and since September 2019 they have 
dispensed the equivalent of over 21,000 plastic bottles. As managing 
waste responsibly becomes an increasingly important issue, we have 
also expanded our waste management commitments to cover both 
operational and construction activities with demanding targets for 
re-use and reduction.

–40%
77

Sustainable design and innovation

Resilience 
Commitment: Assess and mitigate physical and financial climate change 
adaptation risks that are material across our portfolio.

Performance: On track
To continue aligning our disclosures with the TCFD recommendations, we have 
commissioned Willis Tower Watson to update the physical climate change 
impact research conducted in 2017 and 2019 and to undertake a quantitative 
assessment of climate-related transition risks during the summer 2020. 

In our development pipeline we undertake climate change adaptation risk 
reviews, addressing structural and fabric resilience as well as building services.

Materials 
Commitment: Source core construction products and materials from 
ethical and sustainable sources. 

Performance: On track
Our developments continue to make good progress against this target. 

All our live developments are targeting 100% of core construction 
materials to be manufactured within UK and Europe, to reduce emissions 
from transportation and reduce risk of ethical issues in manufacture 
and extraction. Projects on site are sourcing 99.9% of core construction 
materials with responsible sourcing certification. 

Landsec waste performance 

Chart 93

A new Prohibited Materials List has been developed with a clear focus on 
modern slavery and is now published on our website.

74.9%

74.7%

7,838

23,359

8,477

25,001

50,000

45,000

35,000

30,000

25,000

70.8%

37

10,165

s
e
n
n
o
T

20,000

24,732

15,000

20,000

10,000

5,000

0

72.7%

9,860

26,203

80%

70%

60%

50%

40%

30%

20%

10%

0%

2016/17

2017/18

2018/19

2019/20

Recycling

Combustion

Landfill

Recycling rate

Commitment: At least 75% waste recycled across all our operational 
activities by 2020.

Performance: On track 
This year we recycled 73% of operational waste.

We continue to support our customers in reducing single use plastic by 
partnering with Ape2o and installing two filtered water dispensers within 
the public areas of our One New Change and New Street Square sites. 
The machines allow the public to refill their own water bottles with 

Biodiversity 
Commitment: Maximise the biodiversity potential of all our development 
and operational sites and achieve a 25% biodiversity net gain across our 
five operational sites currently offering the greatest potential by 2030.

Performance: On track
We continue to partner with The Wildlife Trusts to enhance biodiversity 
net gain at five retail centres. Since 2016 we’ve implemented biodiversity 
enhancements including over half a square kilometre of wildflower 
planting. We’re undertaking an ecological survey at each site to assess 
the effectiveness of these enhancements, and to measure progress 
toward our biodiversity net gain target of 25% by 2030.

Our developments embed ecological net gain as part of their brief and 
progressing designs. All developments are on target with significant net 
gain and we have published our new Biodiversity Brief for developments.

Wellbeing 
Commitment: Ensure our buildings are designed and managed to 
maximise wellbeing and productivity.

Performance: On track
The WELL recertification process for our HQ is progressing and we’re 
targeting a Platinum level. Where we provide HQ space for our customers, 
we’re making sure the quality of our design enables them to achieve 
certification to the WELL Building Standard for their operations.

179

Additional informationLandsec Annual Report 2020 
 
 
 
 
Benchmarking scores

Taking part in rigorous external benchmarking of our performance helps us to track and assess our progress. It also provides stakeholders with confidence 
that we’re turning our commitments and targets into action, and that we’re delivering on our ambition to be a sustainability leader in our industry.

Benchmark performance

Activity

CDP

Performance

2019: A-list (top 2%). The only A-list UK REIT
2018: A-list (Leadership)
2017: A-list (Leadership)

Table 94

Global Real Estate Sustainability Benchmark (GRESB)

2019: score 90%. Sector leader, ranking 1st in Europe and UK diversified office/retail (mixed)
2018: score 90%
2017: score 78%

Dow Jones Sustainability Index (DJSI)

FTSE4Good

EPRA

Workforce Disclosure Initiative (WDI)

MSCI

Sustainalytics

EcoAct (previously Carbon Clear) 

Social value data 2019/20

2019: score 82/percentile ranking 98 
2018: score 73/percentile ranking 93
2017: score 75/percentile ranking 92

Percentile ranking 89. We continue to retain our established position in the FTSE4Good Index. 

Received our sixth Gold Award from EPRA for best practice sustainability reporting

2019: score 51% (average score for all companies: 40%)
2018: score 73% (average score for all companies: 53%)

ESG rating AA

Score 82/percentile ranking 97

We’ve again been named a climate leader, ranking 5th for all FTSE 100 companies and 
1st for our sector

Total social value created through our community programmes

Community employment 

Social value created

Social value created by supporting offenders and ex-offenders into employment

Social value created by supporting 18-24 NEETS (not in education, employment or training) into employment

Social value created by helping people in supported accommodation into employment

Total number of people helped into employment

Education 

Total number of students engaged

% female students

% BAME students

% of students reporting feeling more prepared for labour market (of 138 students who were asked this question on their feedback form)

% students reporting teamwork increase (of 138 students who were asked this question on their feedback form)

Volunteering

Social value created

Total number of people benefitted by Landsec volunteering programme

Total number of volunteer engagements

Total Landsec employees who have volunteered (at least once)

Total volunteering hours by Landsec staff

Charity partnerships

Total value of support given to charities

Total value directly donated to charities by Landsec

Value of in-kind space donated to local charity partners

180

Table 95

2019/20

£4,822,053

£2,594,380

£929,694

£648,697

£226,461

180

298 

63%

32%

95%

97%

£402,256

3,400 

539 

253 

8,527 

£1,823,184

£293,255

£1,110,262

Sustainability performancecontinuedLandsec Annual Report 2020 
 
 
 
Streamlined energy and carbon reporting

Our streamlined energy and carbon reporting figures include energy 
consumption and carbon emissions associated with all properties under 
our operational control (i.e. absolute portfolio). Energy consumption 
is reported as kWh and no normalisation technique is applied. Carbon 
emissions are reported as tonnes of carbon dioxide equivalent (tCO2e). 
We report our full greenhouse gas (GHG) emissions annually in 
accordance to the WRI GHG Protocol. 

GHG emissions are broken down into three scopes: scope 1,2 and 3.

Scope 1 emissions are direct emissions from activities controlled by us 
that release emissions into the atmosphere, while scope 2 emissions are 
indirect emissions associated with our consumption of purchased energy. 

At Landsec, scope 1 comprises emissions from natural gas and refrigerant 
gases. Scope 2 emissions are from electricity, heating and cooling purchased 
for common areas and shared services. All material sources of scope 1 
and 2 emissions are reported. As the remaining sources (e.g. diesel used 
in generator testing) represent such a small proportion of total emissions, 
we do not report them.

Scope 2 emissions are reported using both the “location-based” and 
“market-based” accounting methods. Location-based emissions are 
reported using the UK Government’s ‘Greenhouse gas reporting: 
conversion factors 2019’. Scope 2 market-based emissions are reported 
using the conversion factor associated with each individual electricity, 
heating and cooling supply, either obtained directly from the supplier 
or from their official company website. 

Between April 2017 and March 2019, at least 15% of our gas purchases 
were from green sources (i.e. biogas). Scope 1 emissions for this period 
were also reported using both the “location-based” and “market-based” 
accounting methods. Our market-based emissions from biogas were 
reported as following: the CH4 or N2O emissions from biogas were 
reported as scope 1, and the CO2 portion of the biogas was reported 
outside of the scopes, as a memo line. Therefore, our scope 1 market-
based emissions were based on the emissions from the remaining 85% of 
our gas purchases, as well as the CH4 or N2O conversion factors associated 
with biogas. As we didn’t purchase biogas in the current year, scope 1 
emissions for 2019/20 are reported using only “location-based” method.

Scope 3 emissions are those that are a consequence of our business 
activities, but which occur at sources we do not own or control and 
which are not classified as scope 2 emissions. The GHG Protocol identifies 
15 categories of which eight are directly relevant for Landsec. 

Landsec – Scope 1 and 2 emissions 2017-2020

Table 96

Location-based emission

Emissions
Scope 1 tCO2e
Scope 2 tCO2e
Scope 1 and 2 tCO2e

Intensity

2017/18

14,755 

36,620 

51,374 

2018/19

11,490 

30,518 

42,008 

2019/20

9,158 

25,382 

34,540 

Scope 1 and 2 tCO2e/m2

0.03 

0.02 

0.02 

Market-based emission

Emissions

Scope 1 tCO2e
Scope 2 tCO2e
Scope 1 and 2 tCO2e

Intensity

2017/18

12,550 

2,200 

14,749 

2018/19

2019/20

9,879 

3,517 

9,158 

2,223 

13,396 

11,381 

Scope 1 and 2 tCO2e/m2

0.01 

0.01 

0.01 

Scope 1 and 2 GHG emissions using location-based emission factors have 
dropped by 18% compared with previous year. This has been primarily 
driven by a combination of energy efficiency initiatives and a reduction in 
the UK’s emission factors due a cleaner energy mix. The detailed breakdown 
of main factors driving the change in our scope 1 and scope 2 can be seen 
in the waterfall chart 97 below. In terms of market-based emissions we 
have seen a reduction of 15%. This has been due to a significant reduction 
in gas consumption.

Landsec Scope 1 and 2 emissions – year-on-year driving factors  Chart 97

42,008

146

–64

–203

–354

–4,502

34,540

–2,491

45,000

40,000

35,000

30,000

e
2
O
C
t

25,000

20,000

15,000

10,000

5,000

0

2018/19

Divestments

Site 
additions

Operational
changes

External
temperature

Energy
performance

Emission
factor

2019/20

The table 98 shows the absolute energy consumption with a breakdown 
by landlord and tenant consumption. This year absolute energy intensity 
has reduced by 6% compared with previous year. This has been achieved 
by savings realised from our active energy management programme. 
This year we identified and committed to implement energy efficiency 
projects across our portfolio that will lead to over 5,500 MWh of savings 
per annum. Amongst these initiatives, at Hatfield Galleria Outlet Centre 
we have installed corridor temperature sensors which has allowed closer 
monitoring of our energy usage and allowed early switch-off of gas 
burning boilers. This has achieved a 75.5% reduction is gas use and 
an overall reduction of 13% in energy use at the site. More information 
on our energy programme can be found on page 39 (Physical review). 

181

Additional informationLandsec Annual Report 2020 
Landsec – Energy consumption 2017-2020
Energy consumption (kWh) 
Natural Gas

Electricity

District Heating and Cooling

Total Energy Consumption

Energy intensity

For landlord shared services
(Sub)metered to tenants
Total Natural Gas consumption
For landlord shared services
(Sub)metered to tenants
Total Electricity consumption
For landlord shared services
(Sub)metered to tenants
Total Heating and Cooling consumption
For landlord shared services
(Sub)metered to tenants
Total Energy consumption

2017/18
70,393,965
15,943,826
86,337,791
101,815,934
65,691,130
167,507,064
5,238,035
6,641,102
11,879,137
177,447,934
88,276,059
265,723,992
144

2018/19
53,714,180
27,595,980
81,310,160
102,604,274
64,985,746
167,590,020
9,607,784
7,063,310
16,671,094
165,926,238
99,645,036
265,571,274
142

Table 98
2019/20
43,015,309
28,576,514
71,591,823
95,695,817
68,977,474
164,673,291
5,312,441
7,356,140
12,668,581
144,023,567
104,910,128
248,933,695
134

Every year we report our full carbon footprint, including indirect emissions from our value chain activities (i.e. scope 3 emissions). By developing a full 
GHG emissions inventory, incorporating scope 1, scope 2, and scope 3 emissions, we’re able to understand the total emissions associated with our business. 
The GHG Protocol identifies 15 categories for scope 3 emissions of which eight are directly relevant to our business. The table below provides a breakdown 
of our entire emissions inventory. Our scope 3 reporting methodology is detailed in the 2020 Sustainability Performance and Data report available at 
landsec.com/sustainability.

Landsec – Carbon footprint

GHG Scope Category
Scope 1
Scope 1
Scope 2
Scope 2
Scope 3
Scope 3
Purchased goods and services (PG&S)
Capital goods
Fuel- and energy-related activities
Upstream transportation and distribution

Waste generated in operations
Business travel
Employee commuting
Upstream leased assets
Downstream transportation and distribution
Processing of sold products
Use of sold products
End-of-life treatment of sold products
Downstream leased assets
Franchises
Investments
Total emissions

Emissions 
(tCO2e)
14,755
36,620
353,099
59,936
128,551
11,699
Grouped 
under PG&S
769
366
182
n/a
n/a
n/a
n/a
n/a
151,596
n/a
n/a
404,473

2017/18 

% of total 
value chain
3.6%
9.1%
87.3%
14.8%
31.8%
2.9%
0.0%

0.2%
0.1%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
37.5%
0.0%
0.0%

Emissions
(tCO2e)
11,490
30,518
272,938
48,123
89,149
8,764
Grouped 
under PG&S
785
324
180
n/a
n/a
n/a
n/a
n/a
125,612
n/a
n/a
314,945

2018/19

% of total 
value chain
3.6%
9.7%
86.7%
15.3%
28.3%
2.8%
0.0%

0.2%
0.1%
0.1%
0.0%
0.0%
0.0%
0.0%
0.0%
39.9%
0.0%
0.0%

Emissions
(tCO2e)
9,158
25,382
235,031
48,787
69,123
6,919
Grouped 
under PG&S
770
270
166
n/a
n/a
n/a
n/a
n/a
108,995
n/a
n/a
269,571

Table 99
2019/20 

% of total 
value chain
3.4%
9.4%
87.2%
18.1%
25.6%
2.6%
0.0%

0.3%
0.1%
0.1%
0.0%
0.0%
0.0%
0.0%
0.0%
40.4%
0.0%
0.0%

Our scope 3 reporting allows us to identify the most significant areas in 
our value chain to focus on reducing emissions. The chart below shows 
the largest categories.

Landsec – Scope 3 GHG emissions 2019/20 

Chart 100

■ Downstream leased assets 
■ Capital goods 
■ Purchased goods and services (PG&S) 
■ Fuel- and energy-related activities 
■ Others 

46%
29%
21%
3%
1%

The two largest scope 3 categories are Capital goods and Downstream 
leased assets, making up over 66% of our total emissions.

Capital goods include the emissions associated with the manufacture 
and transport of materials used within our development activities 
and portfolio projects. Downstream leased assets are those emissions 
associated with energy consumed by our customers within our assets. 
In addition to working closely with partners and customers to reduce 
these emissions, there are additional reasons for year-on-year reduction 
in both categories.

182

Sustainability performancecontinuedLandsec Annual Report 2020 
 
 
For Downstream leased assets, lower absolute emissions in 2019/20 are associated with reduction in the UK’s emission factors. The reduction in 
emissions for Capital goods, on the other hand, is partly explained by the fact that we have concluded a number of developments in previous years 
and most of our current projects were still in the design stage during the reporting year. Once these developments progress to construction phase, 
carbon emissions are expected to become more significant. The table below provides the amount of embodied carbon emissions reported for each 
development in 2019/20. 

Because both categories represent a significant proportion of our total carbon footprint, we are committed to understanding the impacts of our 
buildings as much as we can to ensure that we build and run them as efficiently as possible. We therefore undertake full life-cycle assessments (LCAs) 
on all our development projects, following the RICS guidance document ‘Whole life carbon assessment for the built environment’ 1st Edition and 
BS EN 15978. The assessment considers both the embodied carbon emissions from our supply chain and construction activities (stages A1 to A5) as 
well as anticipated emissions from a building’s operations and embodied carbon associated with maintenance and repairs over the lifetime of the 
building (stages B1 to C4). To minimise our construction impacts, we set targets on the embodied carbon emissions from supply chain (A1-A5) on a 
project-by-project basis, measured against design stage baseline (RIBA stage 3), and track these through to the completion of our buildings. The table 
below shows that we’ll avoid nearly 30,000 tCO2e by targeting an overall reduction of 16% in the embodied carbon across four developments. We also 
carefully design our buildings to minimise the energy demand of our operations and meet the remaining demand through renewable energy contracts.

Embodied carbon – development pipeline 

Development

21 Moorfields

Lucent

Nova East

Sumner Street

Landsec development pipeline

Assurance 

Total embodied carbon 
baseline tCO2
108,451

Forecasted total embodied 
carbon tCO2
92,776

27,120

24,780

24,741

185,092

21,773

21,470

19,110

155,129

Target reduction %

–14%

–20%

–13%

–23%

–16%

Table 101

Embodied carbon reported 
in 2019/20 tCO2
21,152

424

564

103

22,243

Landsec’s auditor, EY, has once again conducted sustainability assurance. This is part of our journey to embed sustainability across the business and 
enhance the integrity, quality and usefulness of the information we provide. EY performed a limited assurance engagement on selected performance 
data and qualitative statements in the Physical and Social sections of the Strategic Report on pages 38-47; the sustainability content in the ‘Additional 
information’ section of the Landsec 2020 Annual Report on pages 178-183; and the online Landsec 2020 Sustainability Performance and Data Report, 
which can be found at www.landsec.com/sustainability/reports-benchmarking. The full assurance statement is available at www.landsec.com/
sustainability/governance-policies.

183

Additional informationLandsec Annual Report 2020 
Combined Portfolio analysis

Like-for-like segmental analysis 

Like-for-like segmental analysis continued

Market value1

Valuation movement1

Rental income1

Net estimated 
rental value2

31 March 
2020
£m

31 March 
2019
£m

Surplus/ 
(deficit)
£m

Surplus/ 
(deficit)
%

31 March 
2020
£m

31 March 
2019
£m

31 March 
2020
£m

31 March 
2019
£m

2,994
1,247
1,422
346
6,009

1,307
1,494
871
444
4,116

1,153
398
1,551
11,676
218
558
169
160
–
12,781

2,944
1,221
1,400
336
5,901

1,547
2,058
971
585
5,161

1,288
377
1,665
12,727
248
374
235
115
51
13,750

53
28
21
1
103

(242)
(562)
(100)
(147)
(1,051)

(143)
7
(136)
(1,084)
(38)
19
(63)
(13)
–
(1,179)

1.9%
2.4%
1.6%
0.5%
1.9%

–15.8%
–27.5%
–10.3%
–25.5%
–20.5%

–10.9%
1.7%
–8.0%
–8.8%
–14.7%
3.5%
–28.1%
–9.3%
–
–8.8%

12,781

13,750

(1,179)

-8.8%

132
51
60
15
258

69
124
61
38
292

76
22
98
648
12
–
14
2
2
678
(9)
669

128
49
60
15
252

70
130
61
39
300

79
20
99
651
13
1
13
1
4
683
(9)
674

144
63
72
21
300

69
108
62
36
275

76
20
96
671
–
68
11
4
–
754

136
61
69
19
285

73
120
62
39
294

78
18
96
675
22
40
13
1
4
755

Market value1

Valuation movement1

Rental income1

Net estimated 
rental value2

31 March 
2020
£m

31 March 
2019
£m

Surplus/ 
(deficit)
£m

3,264
1,668
1,423
471
6,826

1,370
1,663
871
444
4,348

3,248
1,491
1,400
446
6,585

1,591
2,292
971
636
5,490

1,188
419
1,607
12,781

1,288
387
1,675
13,750

(10)
61
20
(1)
70

(239)
(625)
(100)
(147)
(1,111)

(143)
5
(138)
(1,179)

Surplus/ 
(deficit)
%

–0.3%
3.9%
1.5%
–0.4%
1.1%

–15.0%
–27.6%
–10.3%
–25.5%
–20.5%

–10.9%
1.3%
–8.0%
–8.8%

12,781

13,750

(1,179)

–8.8%

11,802
979
12,781

12,603
1,147
13,750

(998)
(181)
(1,179)

–8.1%
–16.1%
–8.8%

31 March 
2020
£m

31 March 
2019
£m

31 March 
2020
£m

31 March 
2019
£m

144
51
60
15
270

70
138
61
40
309

77
22
99
678
(9)
669

610
59
669

141
49
60
15
265

72
142
  62
43
319

79
20
99
683
(9)
674

617
57
674

160
101
72
31
364

73
120
62
36
291

79
20
99
754

688
66
754

158
100
69
19
346

76
133
62
42
313

78
18
96
755

693
62
755

Office

West End
City
Mid-town
Southwark and other

Total Office
Retail

London retail
Regional retail
Outlets
Retail parks

Total Retail
Specialist

Leisure and hotels
Other

Total Specialist
Like-for-like portfolio6
Proposed developments1
Development programme7
Completed developments8
Acquisitions9
Sales10
Combined Portfolio
Properties treated as finance leases
Combined Portfolio

Total portfolio analysis

Office

West End
City
Mid-town
Southwark and other

Total Office
Retail

London retail
Regional retail
Outlets
Retail parks

Total Retail
Specialist

Leisure and hotels
Other

Total Specialist
Combined Portfolio
Properties treated as finance leases
Combined Portfolio

Represented by:
Investment portfolio
Share of joint ventures
Combined Portfolio

184

Southwark and other

Office

West End

City

Mid–town

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

Like–for–like portfolio6

Proposed developments1

Development programme7

Completed developments8

Acquisitions9

Sales10

Combined Portfolio

Southwark and other

Office

West End

City

Mid–town

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

Combined Portfolio

Represented by:

Investment portfolio

Share of joint ventures

Combined Portfolio

Gross estimated 

rental value3

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

Net initial yield4

Equivalent yield5

Voids (by ERV)1

Table 102

2020

£m

144

64

74

21

303

69

116

62

36

283

77

20

97

–

70

12

4

–

2020

£m

161

105

74

30

370

74

128

62

36

300

79

20

99

769

702

67

769

683

686

769

770

4.5%

4.2%

2019

£m

136

62

71

19

288

73

128

62

39

302

78

18

96

22

43

14

1

4

2019

£m

158

103

71

19

351

76

142

62

43

323

78

18

96

770

707

63

770

2019

%

4.0%

4.2%

3.2%

4.1%

3.9%

4.1%

4.9%

5.0%

6.2%

4.9%

5.2%

3.0%

4.7%

4.4%

4.8%

3.9%

0.7%

–

–

2019

%

4.0%

3.5%

3.2%

3.2%

3.7%

4.1%

4.8%

5.0%

6.2%

4.8%

5.2%

3.0%

4.7%

4.2%

2020

%

4.5%

4.0%

4.3%

4.2%

4.3%

4.6%

6.4%

5.6%

7.5%

5.8%

4.3%

3.3%

4.1%

4.8%

–

–

–

6.1%

2.2%

2020

%

4.1%

3.0%

4.3%

3.1%

3.8%

4.6%

6.4%

5.6%

7.5%

5.8%

4.3%

3.3%

4.1%

4.5%

4.6%

4.4%

4.5%

2020

%

4.6%

4.5%

4.5%

5.0%

4.6%

4.6%

6.2%

5.9%

7.4%

5.8%

5.8%

4.4%

5.4%

5.1%

n/a

4.3%

6.0%

4.8%

n/a

5.1%

2019

%

4.5%

4.5%

4.5%

5.2%

4.5%

4.3%

5.2%

5.4%

6.2%

5.0%

5.5%

4.2%

5.2%

4.8%

n/a

4.3%

4.9%

4.5%

n/a

4.8%

2020

%

0.3%

4.2%

–

2.9%

1.3%

3.0%

4.3%

4.5%

3.3%

3.9%

1.4%

0.5%

1.2%

2.4%

n/a

n/a

n/a

n/a

n/a

n/a

2019

%

1.5%

–

–

4.8%

1.0%

2.3%

5.2%

4.1%

3.1%

4.0%

1.5%

1.1%

1.5%

2.4%

n/a

n/a

n/a

n/a

n/a

n/a

Notes

1.  Refer to Glossary for definition.

2.  Net estimated rental value is gross estimated rental 

value, as defined in the Glossary, after deducting 

expected rent payable.

3.  Gross estimated rental value (ERV) – refer to Glossary 

for definition. The figure for proposed developments 

relates to the existing buildings and not the schemes 

proposed.

4.  Net initial yield – refer to Glossary for definition. This 

calculation includes all properties including those sites 

with no income.

5.  Equivalent yield – refer to Glossary for definition. 

Proposed developments are excluded from the 

calculation of equivalent yield on the Combined 

Portfolio.

6.  The like-for-like portfolio – refer to Glossary for 

definition. Capital expenditure on refurbishments, 

acquisitions of head leases and similar capital 

expenditure has been allocated to the like-for-like 

portfolio in preparing this table.

7.  The development programme – refer to Glossary for 

definition. Net initial yield figures are only calculated 

for properties in the development programme that 

4.3%

3.5%

4.2%

have reached practical completion.

8.  Completed developments – refer to Glossary for 

definition. Comprises Westgate Oxford.

9. 

Includes all properties acquired since 1 April 2018.

10. Includes all properties sold since 1 April 2018.

Total portfolio analysis continued

Gross estimated 

rental value3

Net initial yield4

31 March 

31 March 

31 March 

31 March 

Landsec Annual Report 2020 
 
Like-for-like segmental analysis 

Like-for-like segmental analysis continued

Market value1

Valuation movement1

Rental income1

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

Net estimated 

rental value2

Surplus/ 

(deficit)

£m

Surplus/ 

(deficit)

%

Office

West End
City
Mid–town
Southwark and other

Total Office
Retail

London retail
Regional retail
Outlets
Retail parks

Total Retail
Specialist

Leisure and hotels
Other

Total Specialist
Like–for–like portfolio6
Proposed developments1
Development programme7
Completed developments8
Acquisitions9
Sales10
Combined Portfolio

Total portfolio analysis continued

Office

West End
City
Mid–town
Southwark and other

Total Office
Retail

London retail
Regional retail
Outlets
Retail parks

Total Retail
Specialist

Leisure and hotels
Other

Total Specialist
Combined Portfolio

Represented by:
Investment portfolio
Share of joint ventures
Combined Portfolio

Southwark and other

Office

West End

City

Mid-town

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

Like-for-like portfolio6

Proposed developments1

Development programme7

Completed developments8

Acquisitions9

Sales10

Combined Portfolio

Properties treated as finance leases

Combined Portfolio

Total portfolio analysis

Southwark and other

Office

West End

City

Mid-town

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

Combined Portfolio

Combined Portfolio

Represented by:

Investment portfolio

Share of joint ventures

Combined Portfolio

Properties treated as finance leases

12,781

13,750

(1,179)

–8.8%

754

755

12,781

13,750

(1,179)

-8.8%

Market value1

Valuation movement1

Rental income1

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

Net estimated 

rental value2

4,116

5,161

(1,051)

(143)

–10.9%

2020

£m

2,994

1,247

1,422

346

6,009

1,307

1,494

871

444

1,153

398

1,551

11,676

218

558

169

160

–

2020

£m

3,264

1,668

1,423

471

6,826

1,370

1,663

871

444

2019

£m

2,944

1,221

1,400

336

5,901

1,547

2,058

971

585

1,288

377

1,665

12,727

248

374

235

115

51

2019

£m

3,248

1,491

1,400

446

6,585

1,591

2,292

971

636

53

28

21

1

103

(242)

(562)

(100)

(147)

7

(136)

(1,084)

(38)

19

(63)

(13)

–

Surplus/ 

(deficit)

£m

(10)

61

20

(1)

70

(239)

(625)

(100)

(147)

1.9%

2.4%

1.6%

0.5%

1.9%

–15.8%

–27.5%

–10.3%

–25.5%

–20.5%

1.7%

–8.0%

–8.8%

–14.7%

3.5%

–28.1%

–9.3%

–

Surplus/ 

(deficit)

%

–0.3%

3.9%

1.5%

–0.4%

1.1%

–15.0%

–27.6%

–10.3%

–25.5%

–20.5%

4,348

5,490

(1,111)

1,188

419

1,607

12,781

1,288

387

1,675

13,750

(143)

–10.9%

5

(138)

(1,179)

1.3%

–8.0%

–8.8%

12,781

13,750

(1,179)

–8.8%

11,802

979

12,781

12,603

1,147

13,750

(998)

(181)

(1,179)

–8.1%

–16.1%

–8.8%

651

671

675

2020

£m

132

51

60

15

258

69

124

61

38

292

76

22

98

648

12

–

14

2

2

678

(9)

669

2020

£m

144

51

60

15

270

70

138

61

40

309

77

22

99

678

(9)

669

610

59

669

2019

£m

128

49

60

15

252

70

130

61

39

300

79

20

99

13

1

13

1

4

683

(9)

674

2019

£m

141

49

60

15

265

72

142

  62

43

319

79

20

99

683

(9)

674

617

57

674

2020

£m

144

63

72

21

300

69

108

62

36

275

76

20

96

–

68

11

4

–

2020

£m

160

101

72

31

364

73

120

62

36

291

79

20

99

754

688

66

754

2019

£m

136

61

69

19

285

73

120

62

39

294

78

18

96

22

40

13

1

4

2019

£m

158

100

69

19

346

76

133

62

42

313

78

18

96

755

693

62

755

Gross estimated 
rental value3

Net initial yield4

Equivalent yield5

Voids (by ERV)1

31 March 
2020
£m

31 March 
2019
£m

31 March 
2020
%

31 March 
2019
%

31 March 
2020
%

31 March 
2019
%

31 March 
2020
%

31 March 
2019
%

Table 102

144
64
74
21
303

69
116
62
36
283

77
20
97
683
–
70
12
4
–
769

136
62
71
19
288

73
128
62
39
302

78
18
96
686
22
43
14
1
4
770

4.5%
4.0%
4.3%
4.2%
4.3%

4.6%
6.4%
5.6%
7.5%
5.8%

4.3%
3.3%
4.1%
4.8%
–
–
6.1%
2.2%
–
4.5%

4.0%
4.2%
3.2%
4.1%
3.9%

4.1%
4.9%
5.0%
6.2%
4.9%

5.2%
3.0%
4.7%
4.4%
4.8%
–
3.9%
0.7%
–
4.2%

4.6%
4.5%
4.5%
5.0%
4.6%

4.6%
6.2%
5.9%
7.4%
5.8%

5.8%
4.4%
5.4%
5.1%
n/a
4.3%
6.0%
4.8%
n/a
5.1%

4.5%
4.5%
4.5%
5.2%
4.5%

4.3%
5.2%
5.4%
6.2%
5.0%

5.5%
4.2%
5.2%
4.8%
n/a
4.3%
4.9%
4.5%
n/a
4.8%

0.3%
4.2%
–
2.9%
1.3%

3.0%
4.3%
4.5%
3.3%
3.9%

1.4%
0.5%
1.2%
2.4%
n/a
n/a
n/a
n/a
n/a
n/a

1.5%
–
–
4.8%
1.0%

2.3%
5.2%
4.1%
3.1%
4.0%

1.5%
1.1%
1.5%
2.4%
n/a
n/a
n/a
n/a
n/a
n/a

Gross estimated 
rental value3

Net initial yield4

31 March 
2020
£m

31 March 
2019
£m

31 March 
2020
%

31 March 
2019
%

161
105
74
30
370

74
128
62
36
300

79
20
99
769

702
67
769

158
103
71
19
351

76
142
62
43
323

78
18
96
770

707
63
770

4.1%
3.0%
4.3%
3.1%
3.8%

4.6%
6.4%
5.6%
7.5%
5.8%

4.3%
3.3%
4.1%
4.5%

4.0%
3.5%
3.2%
3.2%
3.7%

4.1%
4.8%
5.0%
6.2%
4.8%

5.2%
3.0%
4.7%
4.2%

4.6%
4.4%
4.5%

4.3%
3.5%
4.2%

Notes
1.  Refer to Glossary for definition.
2.  Net estimated rental value is gross estimated rental 
value, as defined in the Glossary, after deducting 
expected rent payable.

3.  Gross estimated rental value (ERV) – refer to Glossary 
for definition. The figure for proposed developments 
relates to the existing buildings and not the schemes 
proposed.

4.  Net initial yield – refer to Glossary for definition. This 

calculation includes all properties including those sites 
with no income.

5.  Equivalent yield – refer to Glossary for definition. 
Proposed developments are excluded from the 
calculation of equivalent yield on the Combined 
Portfolio.

6.  The like-for-like portfolio – refer to Glossary for 

definition. Capital expenditure on refurbishments, 
acquisitions of head leases and similar capital 
expenditure has been allocated to the like-for-like 
portfolio in preparing this table.

7.  The development programme – refer to Glossary for 
definition. Net initial yield figures are only calculated 
for properties in the development programme that 
have reached practical completion.

8.  Completed developments – refer to Glossary for 

definition. Comprises Westgate Oxford.
Includes all properties acquired since 1 April 2018.

9. 
10. Includes all properties sold since 1 April 2018.

185

Additional informationLandsec Annual Report 2020 
 
 
Lease lengths

Office

West End

City

Mid-town

Southwark and other

Total Office

Retail

London retail

Regional retail

Outlets

Retail parks

Total Retail

Specialist

Leisure and hotels

Other

Total Specialist

Combined Portfolio

Table 103

Weighted average unexpired lease term at 31 March 2020

Like-for-like portfolio
Mean1

Like-for-like portfolio, 
completed developments 
and acquisitions
Mean1

Years

7.5

7.6

9.0

10.7

8.1

6.5

4.9

3.5

5.6

5.1

11.5

n/a

11.5

7.2

Years

7.5

7.6

9.0

10.5

8.1

6.5

5.2

3.5

5.6

5.3

11.5

n/a

11.5

7.3

1. Mean is the rent weighted average of the unexpired lease term across all leases (excluding short-term leases). Term is defined as the earlier of tenant break or expiry.

186

Landsec Annual Report 2020 
Development pipeline

Development pipeline at 31 March 2020 

Property

Developments approved or in progress

Description  

of use

Ownership  
interest  

%

Size
 sq ft

Letting  
status  

%

Market 
value 
£m

Net income/ 
ERV
£m

Estimated 
completion
date1

Table 104

Total 
development 
costs to date
£m

Forecast total 
development 
cost
 £m

21 Moorfields, EC2

105 Sumner Street, SE1

Nova East, SW1 

Lucent, W1

Proposed developments

Castle Lane, SW1

Portland House, SW1

Office

Office

Retail

Office

Office

Retail

Residential

100

100

50

100

564,000 

139,000

1,000

166,000

111,000

30,000

3,000

Residential

Office

Retail

100

100

54,000

360,000

40,000

100

–

–

–

421

40

13

83

38 Mar 2022

10 Mar 2022

6

Jul 2022

14 Oct 2022

285

36

16

100

576

140

101

239

n/a

n/a

n/a

n/a

n/a Dec 2022

n/a

Feb 2023

n/a

n/a

n/a

n/a

1. The estimated completion dates shown in this table reflect our pre-Covid-19 expectation of practical completion. It is too early to assess the impact of Covid-19 with any certainty. However, 

our current estimate is a delay to the completion dates shown of up to two months for schemes in the development programme and up to seven months for proposed developments. 

Where the property is not 100% owned, floor areas and letting status shown above represent the full scheme whereas all other figures represent our 
proportionate share. Letting % is measured by ERV and shows letting status at 31 March 2020. Trading property development schemes are excluded 
from the development pipeline. 

Total development cost
Refer to the Glossary for definition. Of the properties in the development pipeline at 31 March 2020, the only property on which interest was capitalised 
on the land cost was 21 Moorfields, EC2.

Net income/ERV
Net income/ERV represents headline annual rent on let units plus ERV at 31 March 2020 on unlet units, both after rents payable. 

Alternative performance measures

The Group has applied the European Securities and Markets Authority (ESMA) ‘Guidelines on Alternative Performance Measures’ in these results. 
In the context of these results, an alternative performance measure (APM) is a financial measure of historical or future financial performance, position 
or cash flows of the Group which is not a measure defined or specified in IFRS. 

The table below summarises the APMs included in these results, where the definitions and reconciliations of these measures can be found and where 
further discussion is included. The definitions of all APMs are included in the Glossary and further discussion of these measures can be found in the 
Financial review.

Alternative performance measure

Revenue profit

Adjusted earnings

Adjusted earnings per share

Adjusted diluted earnings per share

EPRA net tangible assets

EPRA net tangible assets per share

Total business return

Combined Portfolio

Adjusted net debt

Group LTV

Nearest IFRS measure

Reconciliation

Table 105

Profit before tax

Profit attributable to shareholders 

Basic earnings per share

Diluted earnings per share

Net assets attributable to shareholders 

Net assets attributable to shareholders 

n/a

Investment properties

Borrowings

n/a

Note 4

Note 5

Note 5

Note 5

Note 5

Note 5

Note 5

Note 14

Note 20

Note 20

187

Additional informationLandsec Annual Report 2020 
 
Reconciliation of segmental information  
note to statutory reporting

The table below reconciles the Group’s income statement to the segmental information note (note 4 to the financial statements). The Group’s income 
statement is prepared using the equity accounting method for joint ventures and includes 100% of the results of the Group’s non-wholly owned subsidiaries. 
In contrast, the segmental information note is prepared on a proportionately consolidated basis and excludes the non-wholly owned share of the Group’s 
subsidiaries. This is consistent with the financial information reviewed by management.

Rental income

Finance lease interest

Gross rental income (before rents payable)

Rents payable

Gross rental income (after rents payable)

Service charge income

Service charge expense

Net service charge expense

Other property related income

Direct property expenditure

Provisions related to 2020/21 rent

Segment net rental income

Other income

Indirect expense

Depreciation

Revenue profit before interest

Share of post-tax loss from joint ventures

Net deficit on revaluation of investment properties

Loss on disposal of investment properties

Profit on disposal of trading properties

Profit from long-term development contracts

Exceptional items

Other

Operating (loss)/profit

Finance income

Finance expense

Joint venture tax

(Loss)/profit before tax

Taxation

Loss attributable to shareholders

Group 
income 
statement
£m

Joint 
ventures1
£m

Proportionate 
share of
earnings2
£m

611

9

620

(13)

607

88

(90)

(2)

31

(72)

(21)

543

2

(69)

(4)

472

(151)

(1,000)

(6)

–

–

(5)

–

(690)

18

(165)

–

(837)

5

(832)

59

–

59

(2)

57

10

(12)

(2)

2

(14)

(2)

41

–

(3)

–

38

151

(181)

–

7

3

–

–

18

–

(16)

(2)

–

–

–

(1)

–

(1)

–

(1)

–

–

–

–

–

–

(1)

–

–

–

(1)

–

2

–

–

–

–

(1)

–

–

–

–

–

–

–

Table 106

Year ended 31 March 2020

Revenue  
profit
£m

Capital 
and other 
items
£m

669

9

678

(15)

663

98

(102)

(4)

33

(86)

(23)

583

2

(72)

(4)

509

–

–

–

–

–

–

–

509

17

(112)

–

414

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1,179)

(6)

7

3

(5)

(1)

(1,181)

1

(69)

(2)

(1,251)

Total
£m

669

9

678

(15)

663

98

(102)

(4)

33

(86)

(23)

583

2

(72)

(4)

509

–

(1,179)

(6)

7

3

(5)

(1)

(672)

18

(181)

(2)

(837)

5

(832)

1. Reallocation of the share of post-tax loss from joint ventures reported in the Group income statement to the individual line items reported in the segmental information note.
2. Removal of the non-wholly owned share of results of the Group’s subsidiaries. The non-wholly owned subsidiaries are consolidated at 100% in the Group’s income statement, but only 

the Group’s share is included in revenue profit reported in the segmental information note. 

188

Landsec Annual Report 2020Rental income

Finance lease interest

Gross rental income (before rents payable)

Rents payable

Gross rental income (after rents payable)

Service charge income

Service charge expense

Net service charge expense

Other property related income

Direct property expenditure

Net rental income

Indirect property expenditure

Other income

Revenue profit before interest

Share of post-tax loss from joint ventures

Net deficit on revaluation of investment properties

Loss on disposal of investment properties

Fair value movement prior to acquisition of non-owned element of a joint venture

Profit from long-term development contracts

Exceptional items

Other

Operating (loss)/profit

Finance income

Finance expense

(Loss)/profit before tax

Taxation

Loss attributable to shareholders

Group 
income 
statement
£m

Joint 
ventures2
£m

Proportionate 
share of
earnings3
£m

619

9

628

(10)

618

86

(88)

(2)

33

(72)

577

(79)

3

501

(85)

(441)

–

–

–

(14)

(1)

(40)

26

(109)

(123)

4

(119)

57

–

57

(3)

54

9

(10)

(1)

1

(11)

43

(2)

–

41

85

(117)

(2)

9

3

–

–

19

–

(19)

–

–

–

(2)

–

(2)

–

(2)

–

–

–

–

–

(2)

–

–

(2)

–

1

–

–

–

–

1

–

–

–

–

–

–

Table 106
Year ended 31 March 20191

Revenue  
profit
£m

Capital 
and other 
items
£m

674

9

683

(13)

670

95

(98)

(3)

34

(83)

618

(81)

3

540

–

–

–

–

–

–

–

540

20

(118)

442

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(557)

(2)

9

3

(14)

–

(561)

6

(10)

(565)

Total
£m

674

9

683

(13)

670

95

(98)

(3)

34

(83)

618

(81)

3

540

–

(557)

(2)

9

3

(14)

–

(21)

26

(128)

(123)

4

(119)

1. Restated for changes in accounting policies. See note 3 of the financial statements for details.
2. Reallocation of the share of post-tax loss from joint ventures reported in the Group income statement to the individual line items reported in the segmental information note.
3. Removal of the non-wholly owned share of results of the Group’s subsidiaries. The non-wholly owned subsidiaries are consolidated at 100% in the Group’s income statement, but only 

the Group’s share is included in revenue profit reported in the segmental information note. 

189

Additional informationLandsec Annual Report 2020 
Ten year summary

Income statement 

Revenue

Costs

Share of post-tax (loss)/profit from joint ventures 

Profit/(loss) on disposal of investment properties

Profit/(loss) on disposal of investments in 
joint ventures

Profit on disposal of other investments

Net (deficit)/surplus on revaluation of 
investment properties

Operating (loss)/profit

Net finance expense

Net gain on business combination

Impairment of investment in joint ventures

(Loss)/profit before tax

Taxation

Net (deficit)/surplus on revaluation 
of investment properties1:

Investment portfolio

Share of joint ventures

Total

Revenue profit

Results per share

Total dividend payable in respect of the 
financial year

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted earnings per share

Adjusted diluted earnings per share

Net assets per share

Diluted net assets per share

2020
£m

741

2019
£m

757

(274)

(271)

467

(151)

(6)

–

–

486

(85)

–

–

–

2018
£m

830

(321)

509

27

1

66

–

2017
£m

781

(260)

521

69

19

(2)

13

2016
£m

936

2015
£m

765

2014
£m

712

(404)

(329)

(244)

532

199

75

–

–

436

326

107

3

–

468

196

16

2

–

607

(1,000)

(441)

(98)

(186)

739

1,771

Table 107

Year ended and as at 31 March

2013
£m

734

(281)

453

59

(3)

–

1

2012
£m

670

(240)

430

52

45

–

–

2011
£m

701

(271)

430

144

75

–

–

197

170

794

434

1,545

2,643

1,289

(268)

(185)

(207)

(165)

707

(157)

697

1,443

(162)

(198)

(690)

(147)

–

–

(40)

(83)

–

–

(837)

(123)

5

4

505

(548)

–

–

(43)

(1)

(44)

–

–

166

1

167

–

–

2

–

5

–

1,360

2,438

1,129

2

–

8

1,362

2,438

1,137

1

–

551

–

551

197

21

218

–

(2)

533

8

541

170

21

191

–

–

1,245

17

1,262

794

115

909

(998)

(181)

(1,179)

(440)

(117)

(557)

(98)

(187)

7

40

(91)

(147)

736

171

907

1,768

269

2,037

609

155

764

414

442

406

382

362

329

320

291

299

275

23.2p

45.55p

44.2p

38.55p

35.0p

31.85p

30.7p

29.8p

29.0p

28.2p

(112.4)p

(16.1)p

(112.4)p

(16.1)p

55.9p

55.9p

59.7p

59.7p

(5.8)p

(5.8)p

53.1p

53.1p

21.1p

21.1p

48.4p

48.3p

172.4p

308.6p

144.8p

171.8p

307.4p

144.3p

45.9p

45.7p

41.7p

41.5p

40.7p

40.5p

1,182p

1,341p

1,404p

1,418p

1,434p

1,293p

1,016p

1,181p

1,339p

1,404p

1,416p

1,431p

1,288p

1,012p

70.7p

70.5p

37.0p

36.8p

903p

900p

906p

69.9p

69.7p

38.5p

38.5p

863p

860p

866p

165.0p

164.8p

35.5p

35.5p

824p

823p

828p

(Loss)/profit attributable to shareholders

(832)

(119)

EPRA net tangible assets per share2

1,192p

1,348p

1,410p

1,422p

1,433p

1,296p

1,016p

1. Includes our non-wholly owned subsidiaries on a proportionate basis.
2. New metric presented as a result of the change in EPRA best practice recommendations. Refer to table 62 for further details.

190

Landsec Annual Report 2020Balance sheet 

Investment properties

Intangible assets

Net investment in finance leases

Loan investments

Investment in joint ventures

Trade and other receivables

Other non-current assets

Total non-current assets

Table 108

As at 31 March

2020
£m

2019
£m

2018
£m

2017
£m

2016
£m

2015
£m

2014
£m

2013
£m

2012
£m

2011
£m

11,297

12,094

12,336

12,144

12,358

12,158

9,848

9,652

8,453

8,889

14

156

–

824

178

32

20

159

–

34

162

–

36

165

–

38

183

–

35

185

50

–

187

50

–

188

50

–

185

51

1,031

1,151

1,734

1,668

1,434

1,443

1,301

1,138

176

30

165

49

123

51

86

44

53

29

35

14

11

14

–

41

–

117

72

940

77

21

12,501

13,510

13,897

14,253

14,377

13,944

11,577

11,216

9,868

10,116

Trading properties and long-term development 
contracts

Trade and other receivables

Monies held in restricted accounts and deposits

Cash and cash equivalents

Other current assets

Total current assets 

24

433

9

1,345

48

1,859

23

24

437

471

36

14

14

15

62

–

122

418

21

30

–

124

445

19

25

–

222

404

10

14

–

193

366

15

21

–

152

345

31

42

–

133

760

29

30

–

129

352

35

38

–

524

572

591

613

650

595

570

952

554

Non-current assets held for sale

–

–

–

–

–

283

–

–

–

–

Borrowings

Trade and other payables

Other current liabilities

Total current liabilities

Borrowings

Trade and other payables

Other non-current liabilities

Redemption liability

Total non-current liabilities

Net assets

Net debt

(977)

(270)

(2)

(934)

(273)

(18)

(872)

(294)

(14)

(404)

(302)

(7)

(1,249)

(1,225)

(1,180)

(713)

(19)

(289)

(19)

(327)

(191)

(367)

(10)

(568)

(513)

(320)

(12)

(845)

(436)

(364)

(37)

(837)

(11)

(361)

(30)

(402)

(33)

(423)

(43)

(499)

(4,355)

(2,847)

(2,858)

(2,859)

(3,222)

(3,985)

(3,262)

(3,748)

(3,676)

(3,819)

(1)

(5)

–

(1)

(5)

(36)

–

(8)

(37)

(25)

(9)

(36)

(28)

(47)

(35)

(30)

(45)

(35)

(23)

(4)

(33)

(18)

(11)

(118)

(28)

(9)

–

(6)

(2)

–

(4,361)

(2,889)

(2,903)

(2,929)

(3,332)

(4,095)

(3,322)

(3,895)

(3,713)

(3,827)

8,750

9,920

10,386

11,202

11,331

10,214

8,005

7,054

6,705

6,344

(3,942)

(3,747)

(3,654)

(3,219)

(3,229)

(4,193)

(3,744)

(4,132)

(3,634)

(3,782)

Market value of the Combined Portfolio

12,781

13,750

14,103

14,439

14,471

14,031

11,859

11,446

10,331

10,559

Adjusted net debt

(3,926)

(3,737)

(3,652)

(3,261)

(3,239)

(4,172)

(3,948)

(4,290)

(3,981)

(4,186)

191

Additional informationLandsec Annual Report 2020 
Subsidiaries, joint ventures and associates

As at 31 March 2020, the Company had a 100% 
interest, direct or indirect, in the ordinary share 
capital of the following subsidiaries, all of which 
are registered in the UK at 100 Victoria Street, 
London, SW1E 5JL.

192

Name

Name

Alan House (Nottingham) (No. 1) Limited

Land Securities Trading Limited

Alan House (Nottingham) (No. 2) Limited

Land Securities Trinity Limited

Arundel Great Court Development 
Management Limited

Blueco Limited

Bluewater Ground Lease Limited

Bluewater Outer Area Limited

Castleford (UK) Limited

Landsec Limited

LC25 Limited

Leisure II (West India Quay LP) Shareholder 
Limited

Leisure Parks I Limited

Leisure Parks II Limited

Cedric (New Fetter Lane) (No.1) Limited

LS (Bracknell) Limited

Cedric (New Fetter Lane) (No.2) Limited

LS (Eureka Two) Limited

Clock Tower (Canterbury) (No.1) Limited

LS (Eureka) Limited

Clock Tower (Canterbury) (No.2) Limited

LS (Finchley Road) Limited

Crossways 2000 Limited

Crossways 3065 Limited

Crossways 7055 Limited

Dashwood House Limited

Gunwharf Quays Limited

L.& P. Estates Limited

LS (Fountain Park Two) Limited

LS (Fountain Park) Limited

LS (Jaguar) GP Investments Limited

LS (Parrswood Two) Limited

LS (Parrswood) Limited

LS (Riverside Two) Limited

Land Securities (BH) Limited

LS (Riverside) Limited

Land Securities (Finance) Limited

LS (Victoria) Nominee No.1 Limited

Land Securities (Hotels) Limited

LS (Victoria) Nominee No.2 Limited

Land Securities (Insurance Services) Limited

LS 1 New Street Square Developer Limited

Land Securities (Media Services) BH Limited

LS 1 New Street Square Limited

Land Securities (Media Services) PQ Limited

LS 1 Sherwood Street Developer Limited

Land Securities Buchanan Street Developments 
Limited

LS 1 Sherwood Street Limited

LS 105 Sumner Street Developer Limited

Land Securities Business Services Limited

Land Securities Capital Markets PLC

Land Securities Consulting Limited

LS 130 Wood ST Limited

LS 21 Moorfields Development Management 
Limited

Land Securities Development Limited

LS 21 Moorfields Limited

Land Securities Ebbsfleet (No.2) Limited

LS 25 Lavington Street Developer Limited

Land Securities Ebbsfleet (No.3) Limited

LS 60-78 Victoria Street Limited

Land Securities Ebbsfleet Limited

LS 62 Buckingham Gate Limited

Land Securities Intermediate Limited1

LS Aldersgate Limited

Land Securities Investment Trust Limited

LS Ashdown Limited

Land Securities Lakeside Limited

LS Banbridge Phase Two Limited

Land Securities Management Limited

LS Bankside Development Limited

Land Securities Management Services Limited

LS Bexhill Limited

Land Securities Partnerships Limited

LS Braintree Limited

Land Securities PLC

LS Buchanan Limited

Land Securities Portfolio Management Limited

LS Canterbury Limited

Land Securities Properties Limited

LS Cardiff (GP) Investments Limited

Land Securities Property Holdings Limited1

LS Cardiff (Holdings) Limited

Land Securities SPV’s Limited

LS Cardiff Limited

Landsec Annual Report 2020Name

LS Cardinal Limited

LS Castleford Limited

Name

Name

LS Nominees Holdings Limited

Oxford Castle Apartments Limited

LS Occupier Limited

QAM Nominee No 1 Limited

LS Chadwell Heath Limited

LS One New Change Developments Limited

QAM Nominee No 2 Limited

LS Chattenden Marketing Limited

LS One New Change Limited

Ravenseft Properties Limited

LS Chesterfield Limited

LS City & West End Limited

LS City Gate House Limited

LS Company Secretaries Limited

LS Cornerhouse Limited

LS Director Limited

LS Dundas Square Limited

LS Eastbourne Terrace Limited

LS Easton Park Investments Limited

LS Entertainment Venues Limited

LS Fenchurch Development Management 
Limited

LS Galleria Limited

LS Oxygen Limited

Ravenside Investments Limited

LS Park House Development Management 
Limited

LS Poole Retail Limited

LS Portfolio Investments Limited

LS Portland House Developer Limited

LS Property Finance Company Limited

LS QAM Limited

Retail Property Holdings Trust Limited

Roebuck House (GP) Limited

Rosefarm Leisure Limited

Sevington Properties Limited 

Stag Place (GP) Limited

The City of London Real Property Company 
Limited

LS Red Lion Court Limited

The Imperial Hotel Hull Limited

LS Retail Warehouses Limited

Westminster Trust Limited(The)

LS Rose Lane Limited

LS Shepherds Bush Limited

LS Soho Square Limited

LS Greenwich Investments Limited

LS Southside Limited

LS Greenwich Limited

LS Gunwharf Limited

LS Street Limited

LS Street GP Limited

The X-Leisure (General Partner) Limited

The X-Leisure Limited Partnership

Tops Estates Limited

Tops Shop Estates Limited

Trinity Quarter Developments Limited

Wallace City Limited

LS Harbour Exchange Option Limited

LS Sumner Street Limited

Watchmaker Finance Limited

LS Harrogate Limited

LS Harrow Properties Limited

LS Taplow Limited

LS Taplow No.2 Limited

Whitecliff Developments Limited

Willett Developments Limited

LS Harvest (GP) Investments Limited

LS Tottenham Court Road Limited

X-Leisure (Bentley Bridge) Limited

LS Harvest 2 Limited

LS Harvest Limited

LS Hill House Limited

LS Howard Centre Welwyn Limited

LS Nova Development Management Limited

X-Leisure (Boldon) Limited

LS Nova GP Investments Limited

X-Leisure (Brighton I) Limited

LS Nova LP1 Limited

LS Nova LP2 Limited

X-Leisure (Brighton II) Limited

X-Leisure (Brighton Cinema II) Limited

LS Kings Gate Residential Limited

LS Victoria Properties Limited

X-Leisure (Brighton Cinema) Limited

LS Kingsmead Limited

LS Lavington Street Limited

LS Lewisham Limited

LS London Holdings One Limited

LS London Holdings Three Limited

LS Ludgate (No.1) Limited

LS Ludgate (No.2) Limited

LS Ludgate (No.3) Limited

LS Voyager Limited

LS Westminster Limited

LS White Rose Limited

LS Whitefriars Limited

LS Wood Lane Limited

LS Workington Limited

LS Zig Zag Limited

X-Leisure (Cambridge I) Limited

X-Leisure (Cambridge II) Limited

X-Leisure (Edinburgh) Limited

X-Leisure (Leeds I) Limited

X-Leisure (Leeds II) Limited

X-Leisure Management Limited

X-Leisure (Poole) Limited

L.S.I.T.(Management) Limited

X-Leisure Limited

LS Ludgate Development Limited

Nova Estate Management Company Limited

Xscape Castleford Limited Liability Partnership

LS Maidstone Limited

LS Mirage Limited

LS Moorgate Limited

LS Myo Limited

O2 Retail & Leisure UK Partnership No.1 LLP

Xscape Castleford Partnership

Oriana GP Limited

Oriana LP Limited

Oriana Residential Nominee No.1 Limited 

Xscape Milton Keynes Limited Liability 
Partnership

Xscape Milton Keynes Partnership

LS New Street Square Investments Limited

Oriana Residential Nominee No.2 Limited

1.   Subsidiary directly held by the Company, Land Securities 

Group PLC.

193

Additional informationLandsec Annual Report 2020 
Subsidiaries, joint ventures and associates
continued

As at 31 March 2020, the Company had an interest (as shown), direct or indirect, in the ordinary share capital of the following subsidiaries, joint ventures 
and associates, each of which is registered in the country indicated. The address for all entities included below is 100 Victoria Street, London, SW1E 5JL, 
except for entities with a footnote. Where the Group share of ordinary share capital is 100%, these entities are subsidiaries of the Company. Where the 
share of ordinary share capital between 50% and 100%, these entities are joint venture interests. All other holdings are associate interests.

Group share % 

Country of 
registration

Name

Group share % 

Country of 
registration

UK

UK

Jersey1

Jersey1

Westgate Oxford Alliance Nominee No.1 Limited

Westgate Oxford Alliance Nominee No.2 Limited

Wood Lane Nominee No.1 Limited

Wood Lane Nominee No.2 Limited

UK2

Xscape Castleford Limited

Xscape Castleford No.2 Limited

Xscape Castleford Property Unit Trust

Xscape Milton Keynes (Jersey) No.2 Limited

Xscape Milton Keynes Limited

Xscape Milton Keynes Property Unit Trust

50.00%

50.00%

50.00%

50.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

UK

UK

UK

UK

Jersey3

Jersey3

Jersey3

Jersey3

Jersey3

Jersey3

100.00%

Jersey3

100.00% Guernsey4

1. 44 Esplanade, St Helier, Jersey, JE4 9WG. 
2. Suite 1, 3rd Floor, 11-12 St. James’s Square, London, SW1Y 4LB.
3. IFC 5, St Helier, Jersey, JE1 1ST. 
4. PO Box 384, The Albany South Esplanade, St Peter Port, Guernsey, GY1 4NF. 
5. 13-14 Esplanade, St Helier, Jersey, JE1 1EE. 

Name

Ebbsfleet Investment (GP) Limited

Ebbsfleet Nominee No.1 Limited

Greenhithe Holdings Limited

Greenhithe Investments Limited

Harbour Exchange Management Company Limited

Harvest 2 GP Limited

Harvest 2 Limited Partnership

Harvest 2 Selly Oak Limited

Harvest Development Management Limited

Harvest GP Limited

Harvest Nominee No. 1 Limited

Harvest Nominee No. 2 Limited

Kent Retail Investments Limited

Land Securities Insurance Limited

Leisure II (North Finchley Two) Limited

Leisure II (North Finchley) Limited

Leisure II (West India Quay Two) Limited

Leisure II (West India Quay) Limited

Metro Shopping Fund Management Limited

Nova Business Manager Limited

Nova Developer Limited

Nova GP Limited

Nova Limited Partnership

Nova Nominee 1 Limited

Nova Nominee 2 Limited

NOVA Residential (GP) Limited

NOVA Residential Intermediate Limited

NOVA Residential Limited Partnership

Queens Links Unit Trust

Southside General Partner Limited

Southside Limited Partnership

Southside Nominees No.1 Limited

Southside Nominees No.2 Limited

St David’s (Cardiff Residential) Limited

St David’s (General Partner) Limited

St. David’s (No. 1) Limited

St. David’s (No. 2) Limited

St. David’s Limited Partnership

The Ebbsfleet Limited Partnership

The X-Leisure Unit Trust

Victoria Circle Developer Limited

West India Quay Limited

West India Quay Management Company Limited

West India Quay Unit Trust

Westgate Oxford Alliance GP Limited

Westgate Oxford Alliance Limited Partnership

194

50.00%

50.00%

100.00%

100.00%

25.73%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

100.00%

100.00%

100.00%

100.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

100.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

50.00%

UK

UK

UK

UK

UK

UK

UK

Jersey3

Jersey3

Jersey3

Jersey3

UK

UK

UK

UK

UK

UK

UK

UK

UK

UK
Jersey3

UK

Jersey5

UK

UK

UK

UK

UK

UK

UK

UK

UK

100.00%

Jersey3

50.00%

50.00%

62.99%

50.00%

50.00%

50.00%

UK

UK

UK

Jersey3

UK

UK

St David’s Dewi Sant Merchant’s Association Limited Limited by 
guarantee

Landsec Annual Report 2020 
Shareholder information

Financial calendar 

Final dividend1

Annual General Meeting2

2020/21 Half-yearly results announcement

2020/21 Financial year end

2020/21 Annual results announcement3

Table 109

2020

9 July

10 November

2021

31 March

11 May

1. The Board is not proposing a final dividend for 2019/20. No decision has been made as to when dividends will be resumed. Further announcements will be made in due course.
2. The Annual General Meeting is scheduled to be held at 10.00 am on Thursday, 9 July 2020 at 80 Victoria Street, London SW1E 5JL. Due to Covid-19 social distancing measures, this will be 
a closed meeting with no shareholders able to attend. For further details, please see the Notice of Meeting, comprising a letter from the Chairman, resolutions proposed and explanatory 
notes which can be found on the Company’s website: landsec.com/agm.

3. Provisional.

Share register analysis as at 31 March 2020 

Holding range:

1–1,000

1,001–5,000

5,001–10,000

10,001–50,000

50,001–100,000

100,001–500,000

500,001–highest1

Total

Share register analysis as at 31 March 2020 

Held by:

Private shareholders

Nominee and institutional investors1

Total

1. Including 9,839,179 shares held in treasury by the Company.

Number of 
holders

7,382

2,488

369

447

129

228

189

%

65.7

22.2

3.3

3.9

1.2

2.0

1.7

11,232

100.0

Number of 
holders

8,569

2,663

%

76.3

23.7

Number of  

ordinary shares

2,827,348

5,107,110

2,634,645

10,641,921

9,236,023

52,137,529

Table 110

%

0.4

0.7

0.4

1.4

1.2

6.9

668,728,487

751,313,063

89.0

100.0

Number of  

ordinary shares

9,848,623

741,464,440

Table 111

%

1.3

98.7

11,232

100.0

751,313,063

100.0

195

Additional informationLandsec Annual Report 2020 
Shareholder information
continued

Ordinary shares
The Company’s ordinary shares of nominal value 102/3p each are traded 
on the main market for listed securities on the London Stock Exchange 
(LON:LAND).

Company website: landsec.com
The Company’s Annual Report, results announcements and presentations 
are available to view and download from its website.

The website also includes information about the latest Landsec share 
price and dividend information, news about the Company, its properties 
and operations, and how to obtain further information.

Registrar: Equiniti
For assistance with queries about administration of shareholdings, 
such as lost share certificates, change of address or personal details, 
amalgamation of accounts and dividend payments, please contact 
the Company’s Registrar:

Equiniti Group plc 
Aspect House 
Spencer Road 
Lancing
West Sussex BN99 6DA 
Telephone: 0371 384 21281
International dialling: +44 121 415 70491 
www.shareview.co.uk

An online share management service is available which enables 
shareholders to access details of their Land Securities Group PLC 
shareholdings electronically. This is available on our website: 
landsec.com/investors or www.shareview.co.uk.

Electronic communications
We encourage shareholders to consider receiving their communications 
from the Company electronically as this will enable you to receive them 
more quickly and securely. It also allows Landsec to communicate in 
a more environmentally friendly and cost-effective manner. To register 
for this service, you should go to our website: landsec.com/investors or 
www.shareview.co.uk.

UK Real Estate Investment Trust (REIT) taxation and status on 
payment of dividends 
As a UK REIT, Landsec does not pay corporation tax on Qualifying 
Activities, which are rental profits and chargeable gains relating to its 
property rental business.

At least 90% of income derived from Qualifying Activities must be 
distributed as Property Income Distributions (PIDs). For most shareholders, 
PIDs will be paid after deducting withholding tax at 20%. However, 
certain categories of shareholder may be able to receive PIDs gross 
(i.e. without deduction of withholding tax). These categories are principally 
UK companies, charities, local authorities, UK pension schemes and 
managers of ISAs, PEPs and Child Trust Funds.

A REIT may additionally pay ordinary dividends which will be treated in 
the same way as dividends from non-REIT companies.

Further information on UK REITs and the forms required to be completed to 
apply for PIDs to be paid gross are available on the Landsec website or from 
the Registrar. www.landsec.com/investors/shareholders-equity-investors.

196

Payment of dividends to UK resident shareholders
Shareholders whose dividends are currently sent to their registered 
address will need to change this arrangement with effect from October 
2020 and will need to have their dividends paid directly into their personal 
bank or building society account or alternatively sign up to our Dividend 
Reinvestment Plan (see below). Receiving dividends directly into your bank 
account has a number of advantages, including the crediting of cleared 
funds on the actual dividend payment date. To arrange for your future 
dividends to be paid in this way, please contact the Registrar or complete 
a mandate instruction available on our website: landsec.com/investors 
and return it to the Registrar. Under this arrangement, dividend 
confirmations are still sent to your registered address. Dividend payments 
will no longer be paid by cheque with effect from October 2020. 

Payment of dividends to non-UK resident shareholders
Shareholders will need to request that their dividends be paid directly 
to a personal bank account overseas, with effect from the October 2020 
dividend. It’s a service we can arrange in over 90 countries worldwide 
and it normally costs less than paying in a Sterling cheque. The dividend 
will be credited to your account automatically – normally just a few days 
after the Company’s dividend payment date. For more information, 
you should contact the Registrar on +44 (0)121 415 70491 or download an 
application form online at www.shareview.co.uk. Alternatively, you can 
contact the Registrar at the address given above. Dividend payments 
will no longer be paid by cheque with effect from October 2020.

Dividend Reinvestment Plan (DRIP) 
The DRIP gives shareholders the opportunity to use cash dividends to 
increase their shareholding in Land Securities Group PLC. It is a convenient 
and cost-effective facility provided by Equiniti Financial Services Limited. 
Under the DRIP, cash dividends are used to buy shares in the market as 
soon as possible after the dividend payment, with any residual cash being 
carried forward to the next dividend payment.

Details of the DRIP, including terms and conditions and participation 
election forms, are available on our website: landsec.com/investors.

They are also available from:

Dividend Reinvestment Plans 
Equiniti
Aspect House
Spencer Road 
Lancing
West Sussex BN99 6DA 
Telephone: 0371 384 22681 
International dialling: +44 121 415 71731 

Share dealing facilities
Equiniti provides both existing and prospective UK shareholders with an 
easy to access and simple-to-use share dealing facility for buying and 
selling shares in Land Securities Group PLC by telephone, online or post. 
The telephone and online dealing service allows shareholders to trade 
‘real-time’ at a known price that will be given to them at the time they 
give their instruction.

For telephone dealing, call 0345 603 7037 between 8.00am and 4.30pm, 
Monday to Friday (excluding public holidays in England and Wales). Calls 
are charged at the standard geographic rate and will vary by provider. 
Calls outside the UK will be charged at the applicable international rate. 
For online dealing, log on to www.shareview.co.uk/dealing. For postal 
dealing, call 0371 384 22481 for full details and a dealing instruction form. 
Existing shareholders will need to provide the account/shareholder 
reference number shown on their share certificate. Other brokers, 
banks and building societies also offer similar share dealing facilities.

Landsec Annual Report 2020ShareGift
Shareholders with only a small number of shares, the value of which 
makes it uneconomic to sell them, may wish to consider donating 
them to the charity through ShareGift, a registered charity (No. 1052686) 
which specialises in using such holdings for charitable benefit. A ShareGift 
donation form can be obtained from the Registrar and further information 
about ShareGift is available at www.sharegift.org.uk or by writing to:

ShareGift
PO Box 72253, London SW1P 9LQ
Telephone: +44 (0)20 7930 3737

Corporate Individual Savings Account (ISA)
The Company has in place a Corporate ISA which is managed by:

Equiniti Financial Services Limited 
Aspect House
Spencer Road 
Lancing
West Sussex BN99 6DA 
Telephone: 0371 384 22441

Capital Gains Tax
For the purpose of Capital Gains Tax, the price of a Land Securities share 
at 31 March 1982, adjusted for the capitalisation issue in November 1983 
and the Scheme of Arrangement in September 2002, was 203p. On the 
assumption that the 5 for 8 Rights Issue in March 2009 was taken up in 
full and there were no fractional shares in the 2017 share consolidation, 
the adjusted price, post consolidation, for Capital Gains Tax purposes 
would be 229p per share. For further details www.landsec.com/
investorsshareholders-equity-investors/uk-tax-gains-sale-landsec-shares.

Unsolicited mail
The Company is obliged by law to make its share register available on 
request to other organisations and this may result in shareholders receiving 
unsolicited mail. To limit the receipt of unsolicited mail, shareholders may 
register with the Mailing Preference Service, an independent organisation 
whose services are free, by visiting www.mpsonline.org.uk.

Shareholder security
In the past, some of our shareholders have received unsolicited telephone 
calls or correspondence concerning investment matters from organisations 
or persons claiming or implying that they have some connection with the 
Company. These are typically from purported ‘brokers’ who offer to buy 
shares at a price often far in excess of their market value. These operations 
are commonly known as ‘boiler rooms’.

Shareholders are advised to be very wary of any offers of unsolicited 
advice, discounted shares, premium prices for shares they own or free 
reports into the Company. If you receive any such unsolicited calls, 
correspondence or investment advice:

 — ensure you get the correct name of the person and firm;

 — check that the firm is on the Financial Conduct Authority (FCA) 

Register to ensure they are authorised at www.register.fca.org.uk;

 — use the details on the FCA Register to contact the firm;

 — call the FCA Consumer Helpline (0800 111 6768) if there are no contact 

details in the Register or you are told they are out of date; and

 — if you feel uncomfortable with the call or the calls persist, 

simply hang up.

General Data Protection Regulation (GDPR)
On 25 May 2018, the General Data Protection Regulation came into force 
which gives individuals improved clarity and rights over personal data. 
We have updated our Shareholder Privacy Notice to make it easier to 
understand how Landsec uses and protects shareholder information. 
A copy of the Shareholder Privacy Notice can be found on our website: 
landsec.com/policies/privacy-policy/shareholders.

Additionally, feel free to report and/or discuss any shareholder security 
matters with the Company. To do this, please call: +44 (0)20 7413 9000 
and ask to be put through to a member of the Company Secretariat 
department.

1.   Lines are open 8.30am to 5.30pm (UK time), Monday to Friday, excluding public holidays. 
Please note that due to Covid-19, the hours have reduced in line with market opening, 
currently 8.30am-4.30pm. Calls are charged at the standard geographic rate and will vary 
by provider. Calls from outside the UK will be charged at the applicable international rate.

Unclaimed Assets Register
The Company participates in the Unclaimed Assets Register, which 
provides a search facility for financial assets which may have been 
forgotten. For further information, contact:

The Unclaimed Assets Register Telephone: +44 (0)333 000 0182 
email: uarenquiries@uk.experian.com www.uar.co.uk.

197

Additional informationLandsec Annual Report 2020 
Key contacts and advisers

Registered office and principal UK address

Land Securities Group PLC 
100 Victoria Street 
London SW1E 5JL
Registered in England and Wales No. 4369054

Company Secretary

Tim Ashby
Group General Counsel and Company Secretary

Investor Relations

Edward Thacker
Head of Investor Relations

Telephone: +44 (0)20 7413 9000
Email: investor.relations@landsec.com 
www.landsec.com

Registrar

Equiniti Group plc 
Aspect House 
Spencer Road 
Lancing
West Sussex BN99 6DA

Telephone: 0371 384 2128
Textel: 0371 384 2255
International dialling: +44 121 415 7049 
www.shareview.co.uk

Auditor

Ernst & Young LLP
1 More London Place 
London SE1 2AF

Telephone: +44 (0)20 7951 2000 
www.ey.com

External advisers 

Valuer: CBRE
Financial adviser: Citigroup 
Solicitors: Slaughter and May
Joint brokers: JP Morgan Cazenove and UBS

198

Landsec Annual Report 2020Glossary

Adjusted earnings per share (Adjusted EPS)
Earnings per share based on revenue profit after related tax.

Adjusted net debt
Net debt excluding cumulative fair value movements on 
interest-rate swaps and amounts payable under head leases. 
It generally includes the net debt of subsidiaries and joint 
ventures on a proportionate basis.

Book value
The amount at which assets and liabilities are reported in the 
financial statements.

BREEAM
Building Research Establishment’s Environmental 
Assessment Method.

Combined Portfolio
The Combined Portfolio comprises the investment properties 
of the Group’s subsidiaries, on a proportionately consolidated 
basis when not wholly owned, together with our share of 
investment properties held in our joint ventures. 

Completed developments
Completed developments consist of those properties 
previously included in the development programme, which 
have been transferred from the development programme 
since 1 April 2018.

Development pipeline
The development programme together with proposed 
developments.

Development programme
The development programme consists of committed 
developments (Board approved projects), projects under 
construction and developments which have reached 
practical completion within the last two years but are not 
yet 95% let.

Diluted figures
Reported results adjusted to include the effects of potentially 
dilutive shares issuable under employee share schemes.

Dividend Reinvestment Plan (DRIP)
The DRIP provides shareholders with the opportunity to 
use cash dividends received to purchase additional ordinary 
shares in the Company immediately after the relevant 
dividend payment date. Full details appear on the 
Company’s website.

Earnings per share 
Profit after taxation attributable to owners divided by the 
weighted average number of ordinary shares in issue during 
the year.

EPRA
European Public Real Estate Association.

EPRA net disposal value (NDV) per share
Diluted net assets per share adjusted to remove the impact 
of goodwill arising as a result of deferred tax, and to include 
the difference between the fair value and the book value of 
the net investment in tenant finance leases and fixed interest 
rate debt. 

EPRA net initial yield
EPRA net initial yield is defined within EPRA’s best practice 
recommendations as the annualised rental income based 
on the cash rents passing at the balance sheet date, less 
non-recoverable property operating expenses, divided by 
the gross market value of the property. It is consistent with 
the net initial yield calculated by the Group’s external valuer.

EPRA net tangible assets (NTA) per share
Diluted net assets per share adjusted to remove the 
cumulative fair value movements on interest-rate swaps 
and similar instruments, the carrying value of goodwill 
arising as a result of deferred tax and other intangible 
assets, deferred tax on intangible assets and to include 
the difference between the fair value and the book value 
of the net investment in tenant finance leases.

Equivalent yield
Calculated by the Group’s external valuer, equivalent yield 
is the internal rate of return from an investment property, 
based on the gross outlays for the purchase of a property 
(including purchase costs), reflecting reversions to current 
market rent and such items as voids and non-recoverable 
expenditure but ignoring future changes in capital value. 
The calculation assumes rent is received annually in arrears. 

ERV – Gross estimated rental value
The estimated market rental value of lettable space as 
determined biannually by the Group’s external valuer. 
For investment properties in the development programme, 
which have not yet reached practical completion, the 
ERV represents management’s view of market rents.

Fair value movement
An accounting adjustment to change the book value of an 
asset or liability to its market value (see also mark-to-market 
adjustment).

Finance lease
A lease that transfers substantially all the risks and rewards 
of ownership from the Group as lessor to the lessee.

Gearing
Total borrowings, including bank overdrafts, less short-term 
deposits, corporate bonds and cash, at book value, plus 
cumulative fair value movements on financial derivatives 
as a percentage of total equity. For adjusted gearing, see 
note 20.

Gross market value
Market value plus assumed usual purchaser’s costs at the 
reporting date.

Head lease
A lease under which the Group holds an investment property.

Interest Cover Ratio (ICR)
A calculation of a company’s ability to meet its interest 
payments on outstanding debt. It is calculated using revenue 
profit before interest, divided by net interest (excluding the 
mark-to-market movement on interest-rate swaps, foreign 
exchange swaps, capitalised interest and interest on the 
pension scheme assets and liabilities). The calculation 
excludes joint ventures. 

Interest-rate swap
A financial instrument where two parties agree to exchange 
an interest rate obligation for a predetermined amount of 
time. These are generally used by the Group to convert 
floating-rate debt or investments to fixed rates.

Investment portfolio
The investment portfolio comprises the investment 
properties of the Group’s subsidiaries on a proportionately 
consolidated basis where not wholly owned.

Joint venture
An arrangement in which the Group holds an interest and 
which is jointly controlled by the Group and one or more 
partners under a contractual arrangement. Decisions on 
the activities of the joint venture that significantly affect 
the joint venture’s returns, including decisions on financial 
and operating policies and the performance and financial 
position of the operation, require the unanimous consent 
of the partners sharing control.

Lease incentives
Any incentive offered to occupiers to enter into a lease. 
Typically, the incentive will be an initial rent-free year, or a 
cash contribution to fit-out or similar costs. For accounting 
purposes, the value of the incentive is spread over the 
non-cancellable life of the lease.

LIBOR
The London Interbank Offered Rate, the interest rate charged 
by one bank to another for lending money, often used as a 
reference rate in bank facilities.

Like-for-like portfolio
The like-for-like portfolio includes all properties which have 
been in the portfolio since 1 April 2018 but excluding those 
which are acquired or sold since that date. Properties in the 
development pipeline and completed developments are also 
excluded.

Loan-to-value (LTV) 
Group LTV is the ratio of adjusted net debt, including 
subsidiaries and joint ventures, to the sum of the market 
value of investment properties and the book value of trading 
properties of the Group, its subsidiaries and joint ventures, 
all on a proportionate basis, expressed as a percentage. 
For the Security Group, LTV is the ratio of net debt lent to 
the Security Group divided by the value of secured assets.

Market value
Market value is determined by the Group’s external valuer, 
in accordance with the RICS Valuation Standards, as an 
opinion of the estimated amount for which a property 
should exchange on the date of valuation between a willing 
buyer and a willing seller in an arm’s-length transaction 
after proper marketing. 

Mark-to-market adjustment
An accounting adjustment to change the book value 
of an asset or liability to its market value (see also fair 
value movement).

MSCI
Refers to the MSCI Direct Property indexes which measure 
the property level investment returns in the UK.

Net assets per share
Equity attributable to owners divided by the number of 
ordinary shares in issue at the year end. Net assets per share 
is also commonly known as net asset value per share (NAV 
per share).

Net initial yield
Net initial yield is a calculation by the Group’s external valuer 
of the yield that would be received by a purchaser, based on 
the Estimated Net Rental Income expressed as a percentage 
of the acquisition cost, being the market value plus assumed 
usual purchasers’ costs at the reporting date. The calculation 
is in line with EPRA guidance. Estimated Net Rental Income 
is determined by the valuer and is based on the passing cash 
rent less rent payable at the balance sheet date, estimated 
non-recoverable outgoings and void costs including service 
charges, insurance costs and void rates.

Net rental income
Net rental income is the net operational income arising from 
properties, on an accruals basis, including rental income, 
finance lease interest, rents payable, service charge income 
and expense, other property related income, direct property 
expenditure and bad debts. Net rental income is presented 
on a proportionate basis.

Net zero carbon building
A building for which an overall balance has been achieved 
between carbon emissions produced and those taken out 
of the atmosphere, including via offset arrangements. 
This relates to operational emissions for all buildings while, 
for a new building, it also includes supply-chain emissions 
associated with its construction. 

Over-rented
Space where the passing rent is above the ERV.

Passing rent
The estimated annual rent receivable as at the reporting 
date which includes estimates of turnover rent and estimates 
of rent to be agreed in respect of outstanding rent review 
or lease renewal negotiations. Passing rent may be more or 
less than the ERV (see over-rented, reversionary and ERV). 
Passing rent excludes annual rent receivable from units in 
administration save to the extent that rents are expected to 
be received. Void units at the reporting date are deemed to 
have no passing rent. Although temporary lets of less than 
12 months are treated as void, income from temporary lets 
is included in passing rents.

Passing cash rent
Passing cash rent is passing rent excluding units that are 
in a rent-free year at the reporting date.

Planning permission
There are two common types of planning permission: 
full planning permission and outline planning permission. 
A full planning permission results in a decision on the detailed 
proposals on how the site can be developed. The grant 
of a full planning permission will, subject to satisfaction 
of any conditions, mean no further engagement with the 
local planning authority will be required to build the consented 
development. An outline planning permission approves 
general principles of how a site can be developed. Outline 
planning permission is granted subject to conditions known 
as ‘reserved matters’. Consent must be sought and achieved 
for discharge of all reserved matters within a specified 
time-limit, normally three years from the date outline 
planning permission was granted, before building can begin. 
In both the case of full and outline planning permission, 
the local planning authority will ‘resolve to grant permission’. 
At this stage, the planning permission is granted subject 
to agreement of legal documents, in particular the s106 
agreement. On execution of the s106 agreement, the 
planning permission will be issued. Work can begin on 
satisfaction of any ‘pre-commencement’ planning conditions.

Pre-let
A lease signed with an occupier prior to completion of 
a development.

Pre-development properties
Pre-development properties are those properties within 
the like-for-like portfolio which are being managed to align 
vacant possession within a three-year horizon with a view 
to redevelopment.

Property Income Distribution (PID)
A PID is a distribution by a REIT to its shareholders paid out 
of qualifying profits. A REIT is required to distribute at least 
90% of its qualifying profits as a PID to its shareholders.

199

Additional informationLandsec Annual Report 2020 
Total development cost (TDC)
Total development cost refers to the book value of the site 
at the commencement of the project, the estimated capital 
expenditure required to develop the scheme from the start 
of the financial year in which the property is added to our 
development programme, together with capitalised interest, 
being the Group’s borrowing costs associated with direct 
expenditure on the property under development. Interest 
is also capitalised on the purchase cost of land or property 
where it is acquired specifically for redevelopment. The TDC 
for trading property development schemes excludes any 
estimated tax on disposal.

Total property return (TPR)
The change in market value, adjusted for net investment, 
plus the net rental income of our investment properties 
expressed as a percentage of opening market value plus the 
time weighted capital expenditure incurred during the year.

Total Shareholder Return (TSR)
The growth in value of a shareholding over a specified year, 
assuming that dividends are reinvested to purchase 
additional units of the stock.

Trading properties
Properties held for trading purposes and shown as current 
assets in the balance sheet.

Turnover rent
Rental income which is related to an occupier’s turnover.

Valuation surplus/deficit
The valuation surplus/deficit represents the increase or 
decrease in the market value of the Combined Portfolio, 
adjusted for net investment and the effect of accounting 
for lease incentives under IFRS 16 (previously SIC-15). 
The market value of the Combined Portfolio is determined 
by the Group’s external valuer.

Voids
Voids are expressed as a percentage of ERV and represent 
all unlet space, including voids where refurbishment work is 
being carried out and voids in respect of pre-development 
properties. Temporary lettings for a period of one year or 
less are also treated as voids. The screen at Piccadilly Lights, 
W1 is excluded from the void calculation as it will always 
carry advertising although the number and duration of our 
agreements with advertisers will vary. Commercialisation 
lettings are also excluded from the void calculation.

Weighted average cost of capital (WACC)
Weighted average cost of debt and notional cost of equity, 
used as a benchmark to assess investment returns.

Weighted average unexpired lease term
The weighted average of the unexpired term of all leases 
other than short-term lettings such as car parks and 
advertising hoardings, temporary lettings of less than 
one year, residential leases and long ground leases.

Yield shift
A movement (negative or positive) in the equivalent yield 
of a property asset.

Zone A
A means of analysing and comparing the rental value of 
retail space by dividing it into zones parallel with the main 
frontage. The most valuable zone, Zone A, is at the front 
of the unit. Each successive zone is valued at half the rate 
of the zone in front of it.

Glossary
continued

Proposed developments
Proposed developments are properties which have not yet 
received Board approval or are still subject to main planning 
conditions being satisfied, but which are more likely to 
proceed than not.

Qualifying activities/Qualifying assets
The ownership (activity) of property (assets) which is held 
to earn rental income and qualifies for tax-exempt treatment 
(income and capital gains) under UK REIT legislation.

Real Estate Investment Trust (REIT)
A REIT must be a publicly quoted company with at least 
three-quarters of its profits and assets derived from a 
qualifying property rental business. Income and capital gains 
from the property rental business are exempt from tax but 
the REIT is required to distribute at least 90% of those profits 
to shareholders. Corporation tax is payable on non-qualifying 
activities in the normal way.

Rental income
Rental income is as reported in the income statement, on 
an accruals basis, and adjusted for the spreading of lease 
incentives over the term certain of the lease in accordance 
with IFRS 16 (previously, SIC-15). It is stated gross, prior to 
the deduction of ground rents and without deduction for 
operational outgoings on car park and commercialisation 
activities.

Rental value change
Increase or decrease in the current rental value, as determined 
by the Group’s external valuer, over the reporting year on 
a like-for-like basis.

Return on average capital employed
Group profit before net finance expense, plus joint venture 
profit before net finance expense, divided by the average 
capital employed (defined as shareholders’ funds plus 
adjusted net debt).

Return on average equity
Group profit before tax plus joint venture tax divided by the 
average equity shareholders’ funds.

Revenue profit
Profit before tax, excluding profits on the sale of non-current 
assets and trading properties, profits on long-term 
development contracts, valuation movements, fair value 
movements on interest-rate swaps and similar instruments 
used for hedging purposes, debt restructuring charges, 
and any other items of an exceptional nature.

Reversionary or under-rented
Space where the passing rent is below the ERV.

Reversionary yield
The anticipated yield to which the initial yield will rise (or fall) 
once the rent reaches the ERV.

Security Group
Security Group is the principal funding vehicle for the Group 
and properties held in the Security Group are mortgaged for 
the benefit of lenders. It has the flexibility to raise a variety 
of different forms of finance.

Temporary lettings
Lettings for a period of one year or less. These are included 
within voids.

Topped-up net initial yield
Topped-up net initial yield is a calculation by the Group’s 
external valuer. It is calculated by making an adjustment 
to net initial yield in respect of the annualised cash rent 
foregone through unexpired rent-free years and other lease 
incentives. The calculation is consistent with EPRA guidance.

Total business return
Dividend paid per share in the year plus the change in EPRA 
net tangible assets per share, divided by EPRA net tangible 
assets per share at the beginning of the year.

Total cost ratio
Total cost ratio represents all costs included within revenue 
profit, other than rents payable, financing costs and 
provisions related to 2020/21 rent, expressed as a percentage 
of gross rental income before rents payable adjusted for 
costs recovered through rents but not separately invoiced. 

200

Landsec Annual Report 2020Cautionary statement

This Annual Report and Landsec’s website may contain certain 
‘forward-looking statements’ with respect to Land Securities Group PLC 
(the Company) and the Group’s financial condition, results of its 
operations and business, and certain plans, strategy, objectives, goals 
and expectations with respect to these items and the economies and 
markets in which the Group operates.

Forward-looking statements are sometimes, but not always, identified 
by their use of a date in the future or such words as ‘anticipates’, ‘aims’, 
‘due’, ‘could’, ‘may’, ‘should’, ‘expects’, ‘believes’, ‘intends’, ‘plans’, ‘targets’, 
‘goal’ or ‘estimates’ or, in each case, their negative or other variations or 
comparable terminology. Forward-looking statements are not guarantees 
of future performance. By their very nature forward-looking statements 
are inherently unpredictable, speculative and involve risk and uncertainty 
because they relate to events and depend on circumstances that will 
occur in the future. Many of these assumptions, risks and uncertainties 
relate to factors that are beyond the Group’s ability to control or estimate 
precisely. There are a number of such factors that could cause actual 
results and developments to differ materially from those expressed or 
implied by these forward-looking statements. These factors include, but 
are not limited to, changes in the political conditions, economies and 
markets in which the Group operates; changes in the legal, regulatory 
and competition frameworks in which the Group operates; changes in the 
markets from which the Group raises finance; the impact of legal or other 
proceedings against or which affect the Group; changes in accounting 
practices and interpretation of accounting standards under IFRS, and 
changes in interest and exchange rates.

Any forward-looking statements made in this Annual Report or Landsec’s 
website, or made subsequently, which are attributable to the Company 
or any other member of the Group, or persons acting on their behalf, are 
expressly qualified in their entirety by the factors referred to above. Each 
forward-looking statement speaks only as of the date it is made. Except 
as required by its legal or statutory obligations, the Company does not 
intend to update any forward-looking statements.

Nothing contained in this Annual Report or Landsec’s website should 
be construed as a profit forecast or an invitation to deal in the securities 
of the Company.

Land Securities Group PLC

Copyright and trade mark notices.

All rights reserved. 

© Copyright 2020 Land Securities 
Group PLC

Landsec, Land Securities, the 
Cornerstone logo and the ‘L’ logo are 
trade marks of the Land Securities 
Group of companies.

Landsec is the trading name of Land 
Securities Group PLC.

All other trade marks and registered 
trade marks are the property of their 
respective owners.

This report has been printed on 
Heaven 42 – an FSC® certified paper 
containing 100% ECF pulp and 
manufactured at a mill accredited 
with the ISO 14001 and EMAS 
environmental standards.

Printed by CPI Colour. CPI Colour are 
ISO 14001 certified, CarbonNeutral®, 
Alcohol Free and are FSC® Chain of 
Custody certified. The inks used are 
vegetable oil based.

Design:  
MSL Salterbaxter

Words:  
Landsec, Tim Rich  
and Richard Owsley

Photography:  
Landsec 
Andrew Urwin 
Luke Hayes 
Philippa Langley
James Gowdy

Land Securities Group PLC 
100 Victoria Street London SW1E 5JL 
+44 (0)20 7413 9000 
www.landsec.com

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