Quarterlytics / Real Estate / REIT - Specialty / Gladstone Land Corporation / FY2021 Annual Report

Gladstone Land Corporation
Annual Report 2021

LAND · NASDAQ Real Estate
Claim this profile
Ticker LAND
Exchange NASDAQ
Sector Real Estate
Industry REIT - Specialty
Employees 70
← All annual reports
FY2021 Annual Report · Gladstone Land Corporation
Loading PDF…
LANDSEC 
ANNUAL 
REPORT 2021

Resilient and responsive
In 2020/21, the global pandemic caused 
extraordinary upheaval and changed our 
world, probably forever. It had a significant 
impact on our business, our customers, 
and our other stakeholders.

However, we took a proactive and 
responsible approach to the challenges, 
establishing business resilience by staying 
true to our purpose. We remained 
responsive and supportive to all our 
customers and communities. 

But looking ahead...
...we see opportunities. People will still work, 
shop, play, live life. The spaces we create are 
forward-looking, bright, airy, safe and healthy 
– built with these essential activities in mind. 
With our scale, experience, skills and portfolio, 
we can help shape the new landscape.

More than that, we have a positive purpose 
as an ambition. We believe it will attract more 
customers, talented people, valued partners. 

With this as its foundation, our new strategy 
aims to grow value for Landsec and all our 
stakeholders. And, full circle, the more we 
grow, the closer we will come to truly 
achieving our purpose.

In this way we will grow, with purpose.

HOW TO NAVIGATE THIS REPORT

This report includes interactive 
elements that allow you 
to go to specific pages and 
open weblinks.

  Back one page

  Go to previous page

  Forward one page

  Go to contents page

CONTENTS

STRATEGIC REPORT
02  Responding to the present,  
planning for the future
06  Chairman’s statement
08  Chief Executive’s statement
12  Our market
16  Our stakeholders
18  Our business model
20  Our strategy for growth
30  Our strategy: summary
32  Key performance indicators
34  Our culture
36  Operating and portfolio review
46  Financial review
54  Our approach to sustainability
56  Social review
64  Environmental review
68  Managing risk
71  Our principal risks and uncertainties
78  Going concern and viability
80  Non-financial information statement

GOVERNANCE
82  Introduction from the Chairman
83  Board of Directors
88  Executive Leadership Team
90  Our governance structure
92  Board activities
94  The Board and our stakeholders
97  Our investors
98  Governance and culture
100 Introduction from the Chairman of 

the Nomination Committee

102 Report of the Nomination Committee
106 Introduction from the Chairman of the Audit 

Committee

108 Report of the Audit Committee
115  Directors’ Remuneration Report – 
Chairman’s Annual Statement

118  Remuneration at a glance
120 Annual Report on Remuneration
132 Directors’ Remuneration Policy
142 Directors’ Report

FINANCIAL STATEMENTS
145 Statement of Directors’ Responsibilities
146 Independent Auditor’s Report
154 Income statement
154 Statement of comprehensive income
155 Balance sheets
156 Statements of changes in equity
157 Statement of cash flows
158 Notes to the financial statements

ADDITIONAL INFORMATION
205 Business analysis – EPRA disclosures
210 Business analysis – Group
214 Business analysis – Central London
215 Business analysis – Regional retail
216 Business analysis – Urban opportunities
216 Business analysis – Subscale sectors
217  Sustainability performance
224 Combined Portfolio analysis
226 Lease lengths
226 Development pipeline
227 Alternative performance measures
228 Reconciliation of segmental information 

note to statutory reporting

230 Ten year summary
232 Subsidiaries, joint ventures and associates
235 Shareholder information
238 Key contacts and advisers
239 Glossary
IBC Cautionary statement

Landsec // Annual Report 2021 » Strategic ReportWHO WE ARE

OUR PURPOSE

We are one of the leading real estate 
companies in the UK. We create places 
that make a lasting positive contribution 
to our communities and our planet. 
We bring people together, forming 
connections with each other and the 
spaces we create.

Sustainable places. Connecting 
communities. Realising potential. 
Three principles to live by, they 
articulate what we want to achieve, 
and the benefits and experiences 
we will create for our stakeholders, 
now and in the future.

OUR PORTFOLIO

CENTRAL LONDON 
This includes all of our assets in 
central London where we have a 
high-quality, best-in-class portfolio 
comprising offices, retail and 
Piccadilly Lights.

REGIONAL RETAIL 
Not all parts of the retail sector 
are the same. Our portfolio of 
regional shopping centres and 
outlets includes some of the 
most attractive retail in the UK.

URBAN OPPORTUNITIES
Assets within our portfolio, or 
potential investments, that can 
provide a blank canvas for new, 
balanced mixed-use communities 
in suburban London or other major 
UK cities.

SUBSCALE SECTORS 
This category includes our leisure, 
hotels and retail parks. Good 
businesses fundamentally, but 
sectors where we have little scale 
or competitive advantage.

£7.3bn

Valuation

£1.8bn

Valuation

£0.4bn

Valuation

£1.3bn

Valuation

6.2m sq ft

Floorspace

8.1m sq ft

Floorspace

1.8m sq ft

Floorspace

7.4m sq ft

Floorspace

 Read more on pages 36-45

OUR PERFORMANCE

  2020 

  2021

VALUATION

REVENUE PROFIT

GROUP LOAN-TO-VALUE

3 2 . 2%
3 0 . 7%

£12.8bn £10.8bn

£414m

£251m

Page 

 1

Landsec // Annual Report 2021 » Strategic Report 
Page 

 2

Responding to the 
present, planning 
for the future

The past year brought unprecedented 
challenges for everyone. In response, we 
focused on two clear outcomes. The first 
was to do everything we could to ensure 
Landsec emerged from Covid-19 in as 
strong a position as possible.

The second was to re-examine 
the purpose, strategy and 
culture that will position us to 
achieve growth and make the 
most of Landsec’s undoubted 
potential. Here we describe 
what we did in these two areas 
of focus.

A global pandemic may not 
seem the best time to reconsider 
strategy, but Covid-19 has 
accelerated trends in retail and 
offices that otherwise may have 
taken many years to play out. 
We have formed a strategy that 
responds to these trends, and 
we have already started to 
implement it.

But while we planned for 
the future at Landsec, we 
also focused on the present 
challenges of Covid-19. Our 
response for our customers 
was rapid, flexible and always 
with safety at its heart. 
Inevitably, the impact on our 
customers and our business was 
still significant. Our like-for-like 
net rental income was down 
30.4% and revenue profit was 
39.4% lower at £251m. However, 
the action we have taken 
means our business remains 
healthy, we have retained 
strong relationships with our 
customers, and have a clear 
strategy for growth.

OUR RESPONSE TO COVID-19

1 OUR CUSTOMERS

We were in regular contact 
with our customers to support 
them through the pandemic. 
We provided information packs 
and advice on how to establish 
safe working environments, and 
we explained what we would 
do to ensure our assets were 
Covid-secure. At each phase of 
lockdown and subsequent easing 
of restrictions, we worked with 
our customers to help them 
respond and operate in a safe 
and effective way.

In early April 2020, we established 
a customer support fund of £80m 
for occupiers who most needed 
our help to survive. To date, 
we have agreed £42m of rent 
concessions for customers. 
In other cases, we allowed 
some customers to pay their 
rent monthly to help with cash 
flow, or deferred payment to 
a later date.

2 OUR PEOPLE

The health and wellbeing of 
our people remains our priority. 
Communication is crucial, 
so we established a business 
resilience team to guide our 
people during the year, with 
regular updates on how our 
offices and assets would operate, 
mental health and wellbeing 
support, additional advice for 
line managers to help them 
support their teams, and 
resource planning to ensure 
everyone could take their 
holidays and not miss out on 
vital family time. Throughout 
the pandemic, our recruitment 
remained focused on maintaining 
an inclusive workplace.

3 OUR COMMUNITIES

We continued with our 
community employment and 
education programmes 
throughout the last year. In 
addition, we gave grants 
totalling £500,000 to our 

existing charity partners who 
were most in need. 

Our directors waived 20% of 
their base salaries or fees for 
three months of the year, 
and we used this money to 
supplement these grants. 

4 OUR PARTNERS

Our on-site developments are 
controlled and operated by our 
contractors. We remained in 
constant communication with 
them throughout the year, to 
ensure our developments could 
progress while maintaining 
the safety of their people. 
We provided financial help too, 
paying £0.9m in topped-up 
furlough funds to service 
partners to allow them to pay 
100% of wages.

Landsec // Annual Report 2021 » Strategic ReportFresh thinking 
to address new 
opportunities

WE ARE FOCUSED  
ON A CLEAR

PURPOSE...

“ Sustainable places.  
Connecting 
Communities. 
Realising potential.” 

Our purpose encompasses a set 
of principles we live by in our 
business decisions and our desire 
to create great experiences for 
people, now and in the future. 
Marrying these principles with 
our competitive advantages  
and market drivers, we have 
developed a new strategy to 
grow our business. And by 
growing our business, we get 
daily closer to achieving our 
purpose. Growth with purpose.

E
V

I
T
U
C
E
X
E

F
E
I

H
C

N
A
L
L
A

K
R
A
M

I am confident we are 
well placed to capitalise 
on opportunities as 
they emerge.”

MARK ALLAN 
CHIEF EXECUTIVE

t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

...THAT SHAPES OUR NEW 
STRATEGY...
Our strategy focuses on four 
priorities: “Optimise” our central 
London business; “Reimagine” 
our retail business; “Grow” 
through Urban opportunities; 
and “Realise” capital from 
Subscale sectors. By working 
towards these priorities, we will 
position Landsec for growth.

…AND HAVE THE RIGHT TEAM 
AND CULTURE IN PLACE
Culture is as important as 
strategy – after all, it is our 
people who will pursue the 
strategy and our culture that 
will enable them to do so. 
We have engaged with our 
people to create a culture 
that is authentic, supportive 
and built on empowerment 
and accountability. 

Organisational structure is also 
important. We have created a 
leaner, more agile organisation 
with a flatter structure; one 
which promotes cross-functional 
team work, collaboration and 
innovation. And we have 
established an Executive 
Leadership Team (ELT) to oversee 
the execution of our strategy.

 Read more about 

the ELT on pages 88-89

2021 IN NUMBERS

27.0p

Dividend, up 16.4%

985p

EPRA net tangible 
assets per share, 
down 17.4%

33.9p

Adjusted diluted 
earnings per share 
(2020: 55.9p)

-15.9%

Total business return 
(2020: -8.2%)

£(1,393)m

Loss before tax  
(2020: £(837)m)

11.5 years

Weighted average 
maturity of debt

32.2%

Group loan-to-value

£6.5m

Social value created 
during the year

55%

Reduction in carbon 
emissions (tCO2e) 
compared with 
2013/14 baseline

£11.7bn

Total contribution to 
the UK economy each 
year from people 
based at our assets

100%

100%

We continue to 
procure 100% 
renewable electricity 
across our portfolio

We continue to divert 
100% of waste from 
landfill across our 
operational activities

Page 

 3

 
 
 
 
 
 
 
 
 
 
Page 

 4

Responding to the 
present, planning 
for the future
continued

OUR TOP 10 ASSETS

(LISTED BY VALUE)

2

Cardinal Place, SW1

l

2
C
E
,
s
d
e
fi
r
o
o
M

1
2

3

4
C
E
,
e
r
a
u
q
S
t
e
e
r
t
S
w
e
N

1

4

One New Change, EC4

5

Nova, SW1

6

Queen Anne’s Mansions, SW1

7

Gunwharf Quays, 
Portsmouth

8

62 Buckingham Gate, SW1

9

Piccadilly Lights, W1

10

The Zig Zag Building, SW1

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
AMBITIOUS

targets in line with limiting global warming 
to 1.5°C – a demanding but essential task.

LEADER

in ESG within Europe  
and globally.

MAINTAINING OUR ESG LEADERSHIP
One of the key enablers of our strategy is 
ESG leadership. In a year when a single virus 
created global disruption, the vulnerability 
of our planet and the important role we all 
play in protecting it, became all too clear. 
It also brought home to us the inequalities 
in society, with the vulnerable and low-paid 
suffering disproportionately, and therefore 
how important our role is in connecting 
communities. We are proud of our record 
on ESG and always strive to act in an 
ethical and sustainable way. But it is more 
than ethics – businesses that integrate 
sustainability into the way they behave, and 
the way they connect with their customers, 
partners and the communities where they 
operate, will have a ‘sustainable’, long-term 
future and, ultimately, will outperform. 

We continue to be a leader in ESG within 
Europe and globally. We were the first 
commercial real estate company in the 
world to have a carbon emission target 
approved by the Science Based Targets 
initiative and, in 2019, we set ourselves 
ambitious targets in line with limiting 
global warming to 1.5°C – a demanding 
but essential task. 

This year, in addition to the financial 
support we have given to our charity 
partners, we’ve continued many of our 
employment and education programmes 
virtually. And we continue to engage with 
our communities, providing help and 
volunteering on issues including mental 
health, youth education, employability skills 
for prison leavers and support for people 
suffering domestic abuse. In all, we have 
created £6.5m of social value this year.

We have also made sure we have supported 
our people, not only in relation to the 
challenges posed by Covid-19, but with 
training and our approach to diversity 
and inclusion (D&I). We have developed 
our first D&I strategy. We recognise we still 
have more to do in this area, but we are 
committed to being an inclusive employer.

 Read more on pages 56-63

Page 

 5

BENCHMARK

LATEST PERFORMANCE

GRESB 2020
 › Real Estate Sector leader – 5 star rated 

entity and Regional Listed Sector Leader 
for Europe within Diversified – Office/Retail 
(score 85%)

 › Global Listed Development Sector Leader 

for Office (score 94%)

CDP 2020
 › A-list (top 2.8%) for the fourth consecutive year
 › Inclusion on the 2020 Supplier Engagement 

Leaderboard (top 7%)

DJSI 2020
 › Score 85/top 99th percentile
 › European Real Estate leader, ranking 

4th globally

 › Silver Class distinction in the S&P Global 

Sustainability Awards

WDI Awards
 › WDI Award winner  

(most complete overall response) 

 › Contingent Workforce Data Award winner
 › Supply Chain Data Award winner

Our drive and commitment to ESG will 
ensure our portfolio meets the needs 
of today’s customers while satisfying 
increasingly demanding environmental 
standards over time. To us, this is simply 
the right way to run our business. 

It means providing the right space 
and environments for our customers, 
communities and employees; maintaining 
the long-term sustainability of our business; 
achieving above-market returns; and 
contributing to managing the long-term 
health of the planet.

The pandemic has further raised the 
importance of wellbeing and sustainability 
in our assets. It is becoming clear that 
secondary quality space is letting more 
slowly as occupiers look for modern healthy 
space to accommodate their people and 
to operate their business activities. 

In 2019, we committed to becoming a net 
zero carbon business by 2030, one of the 
first companies in the industry to do so. 
Starting with The Forge, all our future 
developments will be net zero carbon. 
And to show our commitment to healthy 
office environments, we aim to achieve 
a WELL portfolio rating across our entire 
London office portfolio. 

During 2020, we published our net 
zero carbon pathway and participated 
in a number of net zero initiatives 
and consultations.

Landsec // Annual Report 2021 » Strategic Report 
Chairman’s  
statement

A crisis like the Covid-19 pandemic tests 
the culture and resilience of any business, 
and it has been heartening to see how 
well Landsec has responded.

CRESSIDA HOGG
CHAIRMAN

Page 

 6

AN EXTRAORDINARY YEAR
The last year has been an extraordinary 
one, with unprecedented challenges at 
a global and national level. The Covid-19 
pandemic has resulted in tragic loss of life, 
and caused widespread economic and 
social disruption. As our financial year 
closed however, we could see that the UK 
vaccination programme had already 
allowed for a relaxation of controls, and 
it is possible to see a path to more normal 
life going forward. 

Our business has been affected in many 
ways by the pandemic, and the lockdown 
restrictions imposed across the UK. Most 
of our buildings have had usage restrictions 
for the majority of this financial year, as 
retail and hospitality venues were required 
to shut and workers encouraged to work 
from home where possible. Clearly these 
restrictions have had a serious financial 
impact on many of our customers, 
especially those dependent on consumer 
footfall. You will see in this report the 
impact that this has had on our financial 
results, and like many of our peers our share 
price has also been affected. 

For Landsec this has also been a year of 
significant management change. At the 
start of it we welcomed Mark Allan as our 
new CEO, and after many years as CFO 
Martin Greenslade leaves us after the end 
of the financial year, handing over to 
Vanessa Simms who joined Landsec in May. 
Under Mark the Executive Leadership team 
has been redefined, with new faces from 
inside and outside Landsec taking up roles 
at this level. It has been exciting to see how 
our new leaders have already created fresh 
momentum in the business, despite the 
challenges of working remotely for much 
of the year.

LANDSEC’S RESPONSE
A crisis like the Covid-19 pandemic tests the 
culture and resilience of any business, and 
it has been heartening to see how well 
Landsec has responded. 

Throughout the last year the company 
has been very focused on how it can help 
customers and other stakeholders to 
mitigate the impact of the pandemic. 
We have worked with customers across 
the portfolio to help restructure leases 
where appropriate, and at the start of 
the pandemic set up an £80m customer 
support fund to help the most vulnerable. 

To support our long term charitable 
partners we created a dedicated charitable 
support fund of £0.5m, partly funded by 
the reduction in salary taken by our 
Executive Directors and the Board. Where 
restrictions allowed we have continued our 

Landsec // Annual Report 2021 » Strategic ReportWith our new strategic priorities clear, 
there are parts of the portfolio that are 
no longer core to our business, and when 
we can realise appropriate values for 
these assets they will be sold. We will also 
continue to recycle capital from more 
mature assets into office and mixed-use 
development projects.

Landsec’s culture and values are key to 
the successful implementation of our new 

Stakeholder 
engagement will  
be more important  
than ever.

strategy. As we have seen 
clearly over the last year 
our corporate culture is a 
great strength, especially 
in adversity. However, the 
Board supports Mark’s 
aim to re-invigorate our 
culture to make the 
business more responsive, 
and help our employees 
to feel more empowered 
to make the right 
decisions quickly. 

employment and education programmes 
virtually. Piccadilly Lights has been used 
to help communicate key messages from 
charities and public bodies, and we have 
given over £2m worth of free advertising to 
registered charities at the Lights this year.

The Board has been proud of how the 
management team and our colleagues 
have shown resilience and creativity in 
response to all the issues they have faced. 
The health and wellbeing 
of our staff is always very 
important to us, and 
working remotely has 
been difficult for many. 
We have tried hard to 
help colleagues address 
issues around physical 
wellbeing and mental 
health, and it has been 
heartening to see the 
mutual support that 
our staff have shown, 
through the networks we 
have, and in more informal ways. I would like 
to thank all our staff for the commitment 
and resilience they have shown through this 
challenging year. 

REFOCUSING FOR THE FUTURE
During the first half of the year Mark led a 
strategic review of our business, presenting 
a new vision and strategy for Landsec in 
October. The Board was closely involved 
in this review, and over several months 
discussed market evolution and its 
implications for Landsec’s portfolio and 
strategy for the future. While the structural 
changes in both the retail and office 
market will continue, it is clear that 
Landsec will be best positioned for the 
future by focusing on what our customers 
want. Stakeholder engagement will be 
more important than ever. 

Across our office customers, while most 
have managed working remotely surprisingly 
well, the benefits of collaborative working 
have become more fully appreciated. 
While customers will undoubtedly adapt 
how they use office space, surveys show 
that most employees welcome a physical 
return to the office for part of the week. 
We remain committed to providing our 
customers with safe, flexible and modern 
space as their working practices adapt. 

As retail starts to re-open across the UK 
many of the lasting impacts of the 
pandemic are not yet fully understood. 
However, across the portfolio we are 
focusing on developing a realistic view 
of sustainable rents, rethinking our guest 
experience and reshaping the size of our 
retail footprint. 

Page 

 7

We remain very committed to the targets 
we have already set out to help Landsec 
become carbon net zero by 2030. The 
long-term effects of climate change will 
be more significant for business than the 
pandemic has been, and we are working to 
understand the impacts on Landsec more 
fully, and adapt accordingly. You can read 
more about our progress in this area on 
page 64. Our desire to have a positive 
impact on the wider communities and 
environments in which we have a presence 
remains, and elsewhere in this report we 
show case studies of how we create social 
value around our developments. 

It remains our goal to make our Board, 
senior leadership team and employee base 
a truly diverse reflection of the customers 
and communities we work with. We will 
continue to drive our recruitment, training, 
remuneration and promotion policies 
towards this, whilst ensuring that they 
remain fair and transparent to all our 
colleagues. 

BOARD CHANGES
As I have already mentioned, we welcomed 
Mark to the Board at the start of April, 
and his impact is already clear, despite 
the restrictions of virtual working for much 
of the year. The appointment of Vanessa 
Simms as our new CFO was announced in 
October. Vanessa joined the Board in May 
and we look forward to working with her. 

Martin has been CFO of Landsec since 2005 
and has made a significant contribution 
to our business over his long tenure. He will 
be missed by the Board and more widely 
across the business, and we have all valued 
his clarity of thought, his deep knowledge 

of Landsec and his great sense of humour. 
I am personally particularly grateful to 
him for becoming interim CEO at the start 
of the pandemic for a short period that 
was more eventful than either of us had 
anticipated! We wish him all the best for 
the future. 

We welcomed Manjiry Tamhane to the 
Board as the year came to a close. Manjiry’s 
experience in data management and 
strategy and evolving consumer behaviour 
is particularly relevant to our business at 
this time. Stacey Rauch, who has served as 
a Director for over nine years will step down 
before the AGM, and will be much missed. 
Stacey is a valued and insightful colleague, 
and we have particularly benefited from her 
strategic perspectives and human insights. 

LOOKING FORWARD
Overall, as we emerge from the pandemic, 
the Board is confident that Landsec is in 
a robust position with a strategy that is fit 
for the future. We have clear priorities for 
all parts of our business, building on our 
strengths. We are confident that we will be 
ready to respond to the challenges we will 
undoubtedly face in our markets and have 
a firm base on which to build shareholder 
value for the future. Thank you for your 
continued support. 

CRESSIDA HOGG
CHAIRMAN

Landsec // Annual Report 2021 » Strategic ReportChief Executive’s  
statement

As a result of our proactive approach to the 
challenges posed by the pandemic, Landsec 
is poised for recovery with a strategy that 
positions the business for long-term growth.

MARK ALL AN
CHIEF EXECUTIVE

Page 

 8

OVERVIEW 
I joined Landsec as Chief Executive in April 
2020, in the early days of the Covid-19 
pandemic, and our results for the year to 
March 2021 clearly reflect the challenges of 
both the pandemic and the government’s 
policy response. However, from the very 
outset of the first lockdown we have been 
focused on ensuring that the business 
emerges from the pandemic in as strong 
a position as possible. The positive effects 
of this decisive action will become clearer 
in the years ahead.

Lockdowns meant that the vast majority 
of our portfolio was either closed or 
substantially unoccupied for over half 
of the year. Social distancing and other 
restrictions meant that, even when open, 
capacity and utilisation across all assets 
was still heavily impacted. Our key priorities 
throughout were (i) ensuring the safety 
of our employees and visitors to our 
properties; (ii) working collaboratively 
with our customers to support their 
businesses as effectively as possible; and 
(iii) maintaining our financial strength and 
flexibility. Our success and progress against 
each of these objectives, in the face of 
heightened uncertainty and persistent 
challenges, has gone some way to offset 
the significant negative financial impact of 
the pandemic. We did not benefit from any 
Government sponsored financial assistance.

We are now entering the recovery phase. 
Government action to support the 
economy was swift and the speed of 
the ongoing vaccination programme 
impressive. As a result, there is the real 

Landsec // Annual Report 2021 » Strategic Reportprospect of a strong consumption led 
recovery across the remainder of 2021 
and 2022, although this is not without risk. 
Businesses will fail, jobs will be lost and 
management of the public finances will 
require a deft hand. However, as a result of 
our proactive approach to the challenges 
posed by the pandemic, Landsec is poised 
for the recovery with a strategy that 
positions the business for long-term growth. 

RESULTS AND DIVIDEND
EPRA NTA was 985p at 31 March, a fall 
of 17.4% over the year attributable 
primarily to the effect of the global 
Covid-19 pandemic on our property values. 
Adjusted net debt fell £437m to £3,489m as 
a result of proactive asset disposals more 
than offsetting capex on our development 
programme. As a result, despite the 
valuation weakness, our Group LTV only 
increased marginally to 32.2%. Our balance 
sheet remains in a 
strong position.

This strategy is captured in four strategic 
priorities, set out below, and each is covered 
in more detail later in the Operating and 
portfolio review, together with a clear 
update on progress made to date and 
more detail on near-term objectives.

1    OPTIMISE CENTRAL LONDON

2    REIMAGINE RETAIL

3    GROW THROUGH URBAN OPPORTUNITIES

4    REALISE CAPITAL FROM SUBSCALE SECTORS

In line with our strategy, we intend to 
increase portfolio recycling in the near term 
to effect our desired reallocation of capital 
and are prepared to take, in a considered 
way, more operational risk to create value 
and drive returns, with financial leverage 
managed accordingly. We have earmarked 
approximately £4bn of assets for disposal 
over the next few years, focused initially 
on high quality but defensive prime central 

Revenue profit for 
the year was £251m, 
down 39.4% relative 
to the prior year. The 
decline was almost 
entirely attributable 
to Covid-19, either 
as a result of lower 
operating income 
(such as rent on 
turnover leases) or 
as a result of rent 
concessions granted 
and bad debt 
provisioning.

Performance in the 
coming year will be 
determined by the shape 
of economic recovery 
from Covid-19 and the 
early signs are positive. 

London assets and, 
in due course, assets 
in Subscale sectors 
where we have little 
or no competitive 
advantage (hotels, 
leisure and retail 
parks).

When reinvesting 
capital from this 
portfolio recycling 
programme, we have 
identified two main 
areas of focus – value 
add opportunities in 
central London and 

urban mixed-use regeneration projects. 
We also believe that opportunities could 
begin to emerge in the retail sector in the 
short to medium term following the very 
substantial downward correction in asset 
values in that sector over the past few years.

Culture is as important as strategy. 
Successful execution of our strategy will be 
built on a reinvigorated culture at Landsec 
to ensure that we make the most of the 
considerable capability and expertise of our 
people and look to augment it in a targeted 
way. Clarity of strategic direction, coupled 
with a properly aligned organisational 
design, will allow us to foster a culture of 
greater empowerment and accountability. 
As a result, we will be better placed to 
assess and manage risk, make decisions 
more quickly and drive better returns. 
Where we judge that new or additional 
skills are required, for example in elements 
of our retail business or in regeneration and 
placemaking, we are moving quickly to 
address those needs.

We are proposing a final dividend for the 
year of 9.0p per share which, together with 
interim dividends already paid, makes for 
total dividends of 27.0p per share for the 
full year.

STRATEGY, CULTURE AND PEOPLE
We launched our new strategy in October 
2020, confirming our intention to focus on 
creating long-term value for shareholders, 
as measured by total business return. 
We will achieve this by concentrating our 
activities and our capital on those sectors 
and opportunities where we believe we 
have sustainable or attainable competitive 
advantage. Importantly, it is a strategy 
grounded in a clear purpose – Sustainable 
Places. Connecting Communities. Realising 
Potential – which aims to create sustainable 
value for all our stakeholders.

Page 

 9

Bridging both strategy and culture for 
Landsec are five key performance drivers 
that will underpin our competitive 
advantage for the long term: customer 
centricity; data-driven decisions; ESG 
leadership; capital discipline and 
development expertise. Our level of existing 
capability in each area is varied – 
development expertise and ESG leadership 
are already key strengths on which we can 
build further. Our capital discipline – both 
in the sourcing and allocation of capital –  
can be sharper and customer centricity and 
data-driven decisions are both areas where 
significant progress is needed. But these are 
areas where the wider real estate sector 
itself is not particularly strong and so both 
still represent opportunities to establish 
competitive advantage if we move quickly.

The past twelve months have been 
challenging for everyone. Across Landsec, 
as with many organisations, our teams 
have had to adapt quickly to ever changing 
conditions and have had to work harder 
than ever to balance the pressures of their 
roles with other priorities. It is testament, 
therefore, to their skill and dedication that 
so much has been achieved, and so much 
value protected, despite these persistent 
challenges. I have been deeply impressed 
by both the performance and potential of 
my new colleagues.

 1

STRATEGIC PRIORITY:
OPTIMISE CENTRAL LONDON
Our Central London business represents 
68% of our portfolio by value and is 
characterised by the quality, resilience 
and liquidity of our London office assets. 
These assets are a clear example of the 
value creation capabilities inherent in the 
Landsec business, given that the majority 
have been developed or refurbished and 
leased by us in the past 15 years. However, 
a number of the assets now have limited 
further value creation potential and so we 
intend to increase asset disposals over the 
next few years and recycle our investment 
out of these high quality, more defensive 
assets and increase our exposure to assets 
that offer greater upside, for example either 
through redevelopment or repositioning. 
This strategy better aligns our capital 
and capability, leading to greater value 
creation opportunities in the medium 
to longer term. Our sale of 1 & 2 New 
Ludgate for £552m in December and the 
subsequent acquisition of 55 Old Broad 
Street for £87m demonstrate the progress 
we are already making. 

Landsec // Annual Report 2021 » Strategic ReportChief Executive’s  
statement
continued

Central London has been one of the areas 
hardest hit by the effects of the pandemic 
and social distancing restrictions, with 
physical office occupancy for the portfolio as 
a whole ranging from 1% to 21% at different 
times across the year and footfall across our 
Central London portfolio down by around 
82%. We expect physical office occupancy to 
recover substantially across the second and 
third quarters of 2021. However, with tourism 
likely to be constrained, future office working 
patterns still unclear and residual concern 
about the safety of public transport likely 
to persist for a while yet, it will take longer 
for central London footfall to recover fully.

Given the pandemic related challenges, 
our Central London performance was 
remarkably resilient in valuation terms, 
falling only 6.5% to £7.3bn and reflecting a 
like-for-like equivalent yield of 4.6%. Investor 
demand for long let, prime London assets 
was strong and we expect it to remain so, 
reflecting both investors’ willingness to look 
through near-term uncertainty and the 
relative value of London compared with 
other major cities around the world. Yields 
for prime assets appear well supported at 
current levels and we could even see some 
compression in the year ahead.

The nearer term prospects for office 
occupier markets are more difficult to 
judge. Vacancy rates are high but 
concentrated in second hand space. Hybrid 
working models are here to stay but the 
effect on occupiers’ space requirements 
is far from clear and will not be uniform. 
And demand seems likely to be strongest 
for prime space, the recent and speculative 
supply of which has been muted. Overall we 
expect some weakness in rent levels but for 
this to be most significant for secondary 
space, of which we have very little.

Against this backdrop, there will be a clear 
opportunity for owners and occupiers to 
work together collaboratively to determine 
and deliver tailored requirements and this 
will offer potential for investors, developers 
and occupiers alike. Landsec’s long track 
record and deep, strategic relationships 
with its customers should translate into 

clear competitive advantage. Besides our 
high quality development programme, it 
is also a particularly interesting time for us 
to be broadening the range of propositions 
we can offer to occupiers – our Myo, 
Customised and Blank Canvas offerings. 
Flexibility, adaptability and strong customer 
relationships are going to be critical 
attributes going forward.

From a development perspective, we 
worked hard during the year to preserve 
optionality on our speculative projects for 
as long as possible, allowing us time to 
assess and better understand the outlook 
for the occupier market. Taking all of our 
analysis into account, and having stress 
tested prospective returns, we have now 
committed to three of our five near-term 
office development opportunities and will 
be delivering them during 2022 and 2023. 
These three projects total 0.5 million sq ft 
and, including pre-let or pre-sold projects, 
take our total committed development 
programme to 1.1 million sq ft, of which 
57% is either pre-let or pre-sold.

 2

STRATEGIC PRIORITY:
REIMAGINE RETAIL
The pandemic has materially accelerated 
structural trends that were already underway 
in retail and, for most of the retail sector, 
it is clear that online is now the primary 
growth channel and will remain so. This 
does not, however, signal the end for retail 
property. Instead, it means that its role must 
change in an omnichannel world to offer 
something sufficiently compelling – either 
to be complementary to online or to offer 
something that cannot be easily replicated 
online. It is this reality that underpins our 
‘Reimagine retail’ vision and we are confident 
that, with effective execution, we have a 
retail business that can thrive longer term.

Our outlets portfolio (£0.7bn value) 
serves a real purpose, offering visitors the 
opportunity to enjoy a day out shopping 
a variety of brands, with a great value offer 
and experience that isn’t easily replicated 
online. The outlet model is fundamentally 

Page 

 10

based on collaborative partnerships with 
our brand partners, most obviously through 
turnover based leases. During the year, our 
outlets have been relatively resilient, but 
values fell 18.5% and like-for-like equivalent 
yields moved out to 6.8%. However, based 
on their strong relative performance after 
each lockdown, we expect outlets to 
perform strongly in the recovery.

The picture for shopping centres remains 
more complex. Over the year, the value 
of our regional shopping centres fell on 
average 38.2% to £1.0bn, taking the decline 
from the peak to approximately 60%. The 
realities remain that going forward there 
will be fewer physical retail stores, rents will 
be lower and, in order to remain relevant, 
shopping centres will need to offer a 
combination of attributes that are either 
complementary to online or not easily 
replicated online. 

Much more of this is now reflected in 
valuations than was the case a year ago, 
largely as a result of the accelerating effect 
of the pandemic. The vast majority of our 
forecast 40% decline in rents from peak to 
achieve a sustainable level has now been 
recognised. It is of course currently difficult 
to assess rental values given the effects 
of the pandemic and the increasing 
prevalence of turnover components to 
leases, and it is possible that the downward 
correction in rents overshoots in the short 
term. However, we remain confident in our 
sustainable rent forecasts overall.

All of this means that retail property will 
continue to become more operational 
in nature and our priorities reflect this. 
To be successful in the long term we need 
to be able to combine strong, strategic 
relationships with brand partners, 
effectively tailored guest experiences and 
deep asset management expertise. Landsec 
has always had strong asset management 
credentials but brand partner management 
and more tailored guest experiences are 
areas where we are targeting rapid 
enhancements. We have made good early 
progress and our appointment in December 
last year of Bruce Findlay as Managing 
Director – Retail, bringing considerable 
international retail experience from a range 
of global brands, is an important example 
of how we are enhancing the ‘retailer 
perspective’ in our approach.

The near-term outlook for retail remains 
challenging, particularly for shopping 
centres. We are likely to see a sharp 
increase in insolvency processes (such 
as CVAs, business restructurings or 
administrations) amongst occupiers as the 
Government’s pandemic related support 
tapers off and businesses that were 

Landsec // Annual Report 2021 » Strategic ReportAgainst this backdrop, we expect to make 
good progress in executing our strategy. We 
took advantage of strong investor demand 
for prime London office assets to make 
two disposals in the year, with combined 
proceeds of £0.6bn, and more disposals are 
likely over the course of the next financial 
year. With improving economic prospects, 
we can now pursue opportunities to 
reinvest this capital with confidence.

Our reinvestment agenda includes our 
committed Central London development 
programme, but we also have capacity to 
pursue new acquisition opportunities in a 
targeted way. Our main target areas for 
investment are value add opportunities in 
central London and mixed-use, multi-phase 
urban regeneration projects, both of which 
offer the potential for above average total 
returns for shareholders. In addition, we 
are carefully monitoring the retail sector 
to determine whether this could provide 
interesting opportunities at potentially 
compelling returns.

Of course, our strategy is about more 
than capital allocation. We also intend to 
continue the reinvigoration of our culture 
in line with the principles of empowerment 
and accountability and to enhance some 
of the more operational and customer-
oriented foundations that we believe will 
be critical to our long-term success. These 
include the continued roll out of a wider 
range of propositions for our Central 
London office customers, further investment 
in strategic brand partnerships and guest 
experience capability in retail and proving 
our placemaking credentials in Urban 
opportunities.

The Landsec business is poised for recovery 
with a strategy that positions the business 
for long-term growth.

MARK ALLAN
CHIEF EXECUTIVE

struggling before the pandemic continue 
to do so afterwards. As this happens, it will 
accelerate the fall in passing rents towards 
our forecast sustainable rent levels, 
increasingly reflected in valuations already. 
It will also open up opportunities for new 
brands and different propositions, including 
digitally native ones, to take space instead 
and help improve longer-term prospects.

Our longer-term view of retail is more 
positive. With the downward correction 
in rents and values now happening much 
more quickly than would have been the 
case before Covid-19, it represents an 
opportunity for the sector to recalibrate. 
Landsec’s combination of a strong retail 
platform, deep asset management and 
development expertise and a strong 
balance sheet marks us out as increasingly 
unique in the sector and well positioned 
to take advantage of any appropriate 
opportunities should they emerge.

 3

STRATEGIC PRIORITY:
GROW THROUGH URBAN 
OPPORTUNITIES
Our Urban opportunities portfolio currently 
consists of five suburban London shopping 
centres with significant repurposing 
potential in the medium to longer term. 
These assets offer the raw material for 
mixed-use, multi-phase developments that 
can offer a compelling blend of income, 
development and rental growth driven 
returns throughout their life. Well designed, 
mixed-use spaces can also cater for the 
increasing focus on the need for balanced 
communities and spaces that contribute 
positively to quality of life, both of which 
have been brought into sharper relief by the 
pandemic. With our existing development 
and asset management capabilities, we 
believe that Landsec is well placed to 
become a leading player in this sector, 
both through the realisation of existing 
opportunities within our own portfolio 
but also through targeted acquisitions.

The longer-term redevelopment potential 
of our Urban opportunities portfolio helped 
to support values during the year to some 
extent but they still saw a meaningful 
decline of 23.3% to £0.4bn as a result 
of their predominantly existing retail 
nature. Our focus in the year ahead is on 
progressing our redevelopment plans, with 
the submission of a planning application 
on our first project a key target. We are 
also actively evaluating potential new 
investment opportunities that can offer the 
right blend of income, development and 
rental growth driven returns, ideally in a 
way that can accelerate the return profile 
of this segment of the business.

Page 

 11

 4

STRATEGIC PRIORITY:
REALISE CAPITAL FROM SUBSCALE 
SECTORS
Subscale sectors describes those parts of 
the portfolio where we have relatively little 
capital invested and judge ourselves to 
have little or no competitive advantage – 
hotels, leisure assets and retail parks. 
Our objective remains to realise capital 
from these assets over time and to 
reinvest that capital into new value 
creation opportunities.

Of course, these types of assets have been 
amongst the hardest hit by the pandemic, 
particularly hotels and leisure, and over the 
past 12 months the aggregate value of our 
investment in Subscale sectors fell 16.4% to 
£1.3bn. We do, however, expect these assets 
to be well placed beneficiaries of a strong 
consumption led recovery in the months 
and years ahead and for values to grow 
meaningfully as a result. Our anticipated 
timescale for disposals reflects this, with 
hotels and leisure assets unlikely to be sold 
for at least a couple of years so that we 
can capture a sensible proportion of the 
expected valuation upside ahead. Retail 
parks, which were more resilient in the 
pandemic and where investment markets 
have staged a recovery, may offer sale 
opportunities sooner. In all cases, we 
will be working hard to maximise value 
creation opportunities across the portfolio 
in the meantime.

THE YEAR AHEAD
Performance in the coming year will be 
determined by the shape of economic 
recovery from Covid-19 and the early signs 
are positive. The 12 April re-opening of 
non-essential retail saw some very strong 
trading for retailers across our portfolio 
and highlighted the potential for a strong 
consumer-led recovery over the remainder 
of 2021 and 2022. Our retail, leisure and 
hotel assets are well placed to benefit 
from such a recovery and, after a period 
of material downward movements in 
retail valuations in particular, the outlook 
for this part of our portfolio now appears 
under significantly less pressure.

We expect activity in central London 
to recover more slowly, with office 
occupational markets remaining more 
subdued for the time being, which could 
translate into some rental weakness. 
The London investment market, conversely, 
seems likely to display continued resilience 
with a significant amount of capital seeking 
prime investment opportunities and this 
could go some way to offsetting any rental 
weakness from a valuation perspective.

Landsec // Annual Report 2021 » Strategic ReportOur market

Page 

 12

The Landsec property portfolio is invested in a number 
of sectors within the UK. We own high-quality offices 
in London, six regional shopping centres, five retail 
outlet centres and five suburban London retail assets, 
aiming to redevelop this final group into urban 
mixed-use schemes over time.

MARKET AT A GLANCE

232m sq ft

of office space in 
central London

732m sq ft1

of retail space  
in the UK

8.9%

vacancy rate in 
central London offices  
(2020: 4.5%)

17.9%2

shopping centre 
vacancy rate  
(2020: 14.1%)

£7.2bn

of investment 
transactions in 
central London  
in 2020

1.  Source: JLL/GOAD
2.  Source: LDC

In addition, we have assets in three sectors 
we will seek to exit over the medium term: 
retail parks, stand-alone leisure parks and 
hotels. The dynamics in each of these 
market sectors vary, as do the specific 
locations and assets. 

MARKET DYNAMICS
LONDON OFFICES
The London office market comprises 232m 
sq ft of space. Some assets offer exclusively 
office facilities, but typically an office 
building will usually incorporate a collection 
of space for retail, food and beverage, and 
ancillary services and amenities such as 
health services. Office customers’ needs 
are changing, with a greater demand 
for flexible space, healthier working 
environments, sustainable buildings and 
more services and amenities. 

Office space requires regular refurbishment, 
and buildings are defined as grade A – 
new or recently refurbished space – and 
secondary – older space which needs 
investment. London is a global financial 
centre with a dynamic office market that is 
constantly renewed by development. It is a 
cyclical market, from both an investment 
and occupier perspective, and sees periods 
of rental and valuation growth with periods 
of decline. Successful property companies 
manage their assets, time their investment 
and development activity, and consider 
risk in relation to the supply and demand 
conditions in the market. The cycle is a 
consideration when making investment 
and disposal decisions, but it should not 

constrain a business from taking contrarian 
views when opportunities emerge. 

Despite the recent impact of Covid-19 on 
its investment and occupational markets, 
London will remain a global financial 
centre, and its office market has long-term 
potential from both an asset-management 
and development perspective.

RETAIL
Retail space ranges from individual units on 
the high street through to large, regionally 
dominant shopping centres. In addition, 
retail space can be designed to satisfy 
different reasons to shop: retail parks focus 
on the convenience-led trip, whereas large 
shopping centres are destinations that 
provide a mix of retail, food and beverage, 
and leisure activities such as cinemas. 

The vast majority of retailers have an 
omnichannel strategy which uses online 
as well as physical space to market and 
deliver their products and services to their 
customers. Physical stores are destinations, 
but are also used to support online retail 
through click & collect and returns services. 
Retailers have adapted their store networks 
in response to this, and in many cases now 
operate from a smaller number of larger 
units. The type of product and service 
offered by retailers ranges from the essential, 
such as food and healthcare, through to 
discretionary sectors such as luxury products 
and jewellery. Such a diverse range of 
products means particular parts of the 
retail sector can be affected by economic 
cycles and consumers’ disposable income.

Landsec // Annual Report 2021 » Strategic ReportDuring the past 10 to 20 years, landlords 
have had to manage their retail assets 
during a period when retailers faced both 
cyclical and structural pressures. The nature 
and length of leases is changing, with 
landlords having to be more flexible in 
tailoring leases to the specific needs of 
their customers. Leisure services, such as 
cinemas, have become an increasingly 
important part of the mix of offers found 
in destination centres.

URBAN MIXED-USE
Urban mixed-use schemes represent a 
major growth opportunity for Landsec, 
underpinned by the global trends we have 
identified (see below). Rapid urbanisation, 
demographic and social change, and 
technologically advanced living are 
increasing the need for modern, well-
configured places to live, shop, work 
and socialise. 

Such schemes often have a large residential 
component, both of rented and owned 
apartments. The ‘build to rent’ market 
in the UK is still relatively nascent, and 
opportunities exist for larger operators to 
establish scale in this area. Opportunities 
exist to develop suburban sites in London 
as well as in larger UK cities such as 
Manchester and Birmingham.

Six ‘Global Forces of Change’ will impact  
our business over the next 10+ years.

MACRO TRENDS SHAPING OUR FUTURE MARKETS, CUSTOMERS AND COMPETITORS

1

2

3

4

5

6

RAPID 
URBANISATION 

One in three people 
will live in cities of  
at least 500,000 
habitants by the year 
2030 (source: UN).

DEMOGRAPHIC 
AND SOCIAL 
CHANGE
A global population 
boom, paired with 
people living longer 
and having fewer 
children, will 
drive significant 
demographic shifts.

TECHNOLOGICALLY 
ADVANCED LIVING 

The digital landscape 
will continue to 
disrupt how we live, 
work, communicate, 
shop and beyond.

CLIMATE CHANGE 
AND RESOURCE 
SCARCITY
Growing energy, 
water and food 
demands, alongside 
rising weather and 
health events, show 
the global need to 
reverse environmental 
degradation.

BORDERLESS 
ACCESS 

SHIFTS IN GLOBAL 
ECONOMIC POWER 

The liberalisation  
of global economic 
policy and the 
accessibility of air 
travel have opened 
borders, supply 
chains and trade 
patterns.

Political unrest, 
populism, trade wars 
and mounting 
recessions are 
reshaping the map 
of economic power 
and driving new 
culture clashes.

COVID-19 IMPACT

ACCELERATING
Covid-19 has  
accelerated adoption 
of convenience 
culture, tech usage 
and urbanised 
consumption 
expectations.

DECELERATING
Covid-19 has created  
a fear of densely 
populated areas.

DECELERATING
Covid-19 has been 
more detrimental to 
ageing citizens and 
BAME populations. 
A Covid-19 economic 
downturn may also 
decelerate a focus 
on an evolved and 
more inclusive 
landscape.

ACCELERATING
We are likely to see 
accelerated demand 
for new products and 
greater connectivity. 
Fibre technology 
and 5G networks will 
increase accessibility 
leading to new 
applications for 
the way we work, 
communicate and 
live our lives.

DECELERATING
Covid-19 has 
followed a decade 
of austerity, and 
political turmoil, and 
now health concerns 
may entirely reshape 
the globalisation of 
trade, commerce 
and attitudes. 
Nationalism will 
continue to flourish 
with added fuel.

ACCELERATING
A Covid-19 economic 
downturn will widen 
the wealth gap. 
Nationalistic 
attitudes fostered 
by ‘alternative 
governments’ will 
drive wider trade 
rifts, while Covid-19 
fast-movers may 
gain the upper hand 
globally.

ACCELERATING
Although we were 
expecting a 
decelerating trend 
at the beginning of 
the pandemic, we’ve 
seen the opposite. 
More companies 
are increasing their 
efforts to address 
climate change and 
committing to net 
zero. Climate change 
continues to top the 
Government agenda, 
with frequent 
announcements 
of related plans.

While Covid-19 is having immediate and unpredictable effects on citizens, businesses and markets globally,  
the pandemic is also accelerating and decelerating aspects of change that have long been growing.

Page 

 13

Landsec // Annual Report 2021 » Strategic Report 
Our market
continued

THE PAST 12 MONTHS
The last year has been dominated by the 
impact of the Covid-19 pandemic, with 
retailers, food and beverage, leisure operators 
and the hotel industry particularly hard hit.

The vast majority of offices in London 
remained open during the year, to provide 
a safe environment for those who could not 
work elsewhere. In addition, office occupiers 
continued to pay their rent during the year, 
with rent collection rates above 90% for the 
major office operators. 

Occupational demand in the London office 
market was below the long-term average 
(see chart right). There is a growing 
distinction between demand for new, prime 
office space – which meets wellbeing as well 
as branding and operational requirements 
for its occupiers – and secondary space, 
which is difficult to adapt to more 
progressive requirements. The pandemic 
has increased this divergence.

The London office investment market 
remained active over the last year, with 
demand for larger assets coming mainly 
from overseas investors. There was less 
demand for secondary assets, and these 
may become buying opportunities for office 
developers who can redevelop the space to 
meet the needs of today’s customers.

The retail and leisure sectors were hit 
very hard by Covid-19, with non-essential 
retailers forced to close their stores for 
parts of the year during the lockdowns. 
The sector saw a number of retailers go 
into administration, including the Arcadia 
brands and Debenhams. Rent collection 
levels were significantly lower than normal, 
and landlords have provided support 
through rental payment holidays and 
deferrals where appropriate. 

The impact of Covid-19 was not uniform 
across the retail sector. Outlets, retail parks 
and some suburban shopping centres with 
a larger proportion of essential retail were 
relatively resilient but still saw valuation 
declines in the year.

In contrast, central London retail, heavily 
dependent on tourism and office workers, 
was one of the most significantly affected 
segments.

Encouragingly, footfall recovered strongly 
when shopping centres were allowed to 
open but, with social-distancing measures 
in place, it was still below pre-Covid levels.

The food and beverage, cinema and hotels 
sectors were affected by social-distancing 
restrictions and the lockdowns in similar 
ways to the retail sector. It is likely these 
sectors will rebound quickly when 
restrictions ease.

Online is now the primary growth channel 
for retailers. To remain relevant and 
successful, retail space will have to be 
compelling in its own right, complementary 
to online (e.g. through fulfilment services 
such as click & collect) or offer products, 
services and experiences which cannot be 
replicated online.

Page 

 14

The pandemic has also accelerated a 
number of trends which will provide 
opportunities for Landsec:

 › CVAs and administrations are likely 
to increase following the end of the 
moratorium. This is an unwelcome event, 
but one which ultimately leads to the 
renewal of the sector.

 › There is a flight to prime space as retailers 

demand the right space in the best 
locations.

 › Retail winners are looking for fewer, 

larger stores.

 › Digital native businesses are looking 

for prime physical space.

 › Brand mix is changing to become more 

relevant and sustainable.

 › Property companies need to be more 
operational to respond to changing 
customer needs.

As a result of these trends, struggling 
space will fall in value more quickly, 
enabling property companies to repurpose 
space earlier than would otherwise have 
been the case. 

Landsec // Annual Report 2021 » Strategic ReportCENTRAL LONDON INVESTMENT MARKET
Investment volumes

Investment volumes in London were lower in 2020, partly reflecting the impact of Covid-19 on viewings particularly by overseas investors.  
Demand held up for prime, long let assets.

£bn

25

20

15

10

5

0

Q1

Q2

Q3

Q4

0
9
9
1

1
9
9
1

2
9
9
1

3
9
9
1

4
9
9
1

5
9
9
1

6
9
9
1

7
9
9
1

8
9
9
1

9
9
9
1

0
0
0
2

1
0
0
2

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

4
1
0
2

5
1
0
2

6
1
0
2

7
1
0
2

8
1
0
2

9
1
0
2

0
2
0
2

CENTRAL LONDON OFFICE TAKE UP IN 2020 WAS A HISTORIC ANNUAL LOW OF 5.6M SQ FT
Source: CBRE Research

Covid-19 had a dramatic impact on central London office take-up with levels reaching a record low of 5.6m sq ft. 

Million sq ft

10-year average: 12.2m sq ft

20

16

12

8

4

0

0
9
9
1

1
9
9
1

2
9
9
1

3
9
9
1

4
9
9
1

5
9
9
1

6
9
9
1

7
9
9
1

8
9
9
1

9
9
9
1

0
0
0
2

1
0
0
2

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2
1
0
2

3
1
0
2

4
1
0
2

5
1
0
2

6
1
0
2

7
1
0
2

8
1
0
2

9
1
0
2

0
2
0
2

ONLINE SALES AS A SHARE OF TOTAL RETAIL SALES
Source: ONS

Online share of total UK retail sales has grown at a pace of 13% p.a. since 2008.  
Short of any policy changes, online penetration is set to rise steadily. 

%

40

35

30

25

20

15

10

5

0

Mar
2008

Sept
2008

Mar
2009

Sept
2009

Mar
2010

Sept
2010

Mar
2011

Sept
2011

Mar
2012

Sept
2012

Mar
2013

Sept
2013

Mar
2014

Sept
2014

Mar
2015

Sept
2015

Mar
2016

Sept
2016

Mar
2017

Sept
2017

Mar
2018

Sept
2018

Mar
2019

Sept
2019

Mar
2020

Sept
2020

Mar
2021

Page 

 15

Landsec // Annual Report 2021 » Strategic ReportOur 
stakeholders

Page 

 16

Our vision is to be the best 
property company in the UK 
in the eyes of our stakeholders.

OUR FIVE KEY 
STAKEHOLDERS

To achieve this, we have to understand 
the needs of those stakeholders, and the 
most effective way to engage with them. 
Successful, sustainable companies know 
their stakeholders and value their input 
and support. The nature of commercial real 
estate is becoming much more operational, 
so we need to work even more closely with 
our customers and other stakeholders.

OUR SECTION 172 STATEMENT
You can find our Section 172 statement, 
which sets out how the Board takes 
stakeholder interests into account when 
making decisions, in our Governance 
section on pages 94-96. 

 Please also see commentary on 

Our culture on pages 34-35 and 98-99

S

R

E

M

O

S T

U

R   C

U

O

S

R

E

N

T

R

A

P

R

U

O

O

U

R E

M

P

L

O

Y

E

E

S

S

NITIE

U
M
M
O
R C
U
O

OUR INVESTORS

Landsec // Annual Report 2021 » Strategic Report 
 
WHO ARE THEY?

WHY ARE THEY 
IMPORTANT TO US?

WHAT DO THEY 
WANT FROM US?

HOW DO WE 
ENGAGE WITH 
THEM?

OUR CUSTOMERS

Everyone who uses our 
buildings. Our office 
occupiers’ employees and 
their visitors. Our brand 
partners and guests in our 
retail and leisure assets, 
and residents in the 
accommodation we build. 
All are our customers.

Serving our customers 
is the reason we exist. 
Our occupiers provide 
us with rental income. 
Our reputation depends 
on meeting the needs 
of all our customers.

Customers want us to 
understand and respond 
to their changing needs so 
their businesses can thrive. 
That means providing 
sustainable, efficient space 
and customer service. 
Customers, visitors and 
residents want us to provide 
fabulous space and services 
that enhance their working, 
shopping, leisure and living 
experiences.

Through regular contact 
with our retail and office 
occupiers to understand 
what’s important to them, 
and to evaluate the service 
we provide. During the 
pandemic, our engagement 
has been particularly 
important, with regular 
updates and guidance to 
help our customers respond 
to the challenges it has 
presented.

OUR EMPLOYEES

Everyone employed directly 
by Landsec.

Our people and our culture 
are our most important 
assets. Our people put our 
strategy into practice and 
enable us to achieve our 
purpose. Ultimately they 
create value for our 
stakeholders.

Our employees want a 
great career, and a positive 
and motivating work 
environment where they 
can thrive, all underpinned 
by a supportive culture 
which embraces diversity 
and inclusion.

OUR COMMUNITIES

Those who live in areas 
where we work or where we 
have assets. For example, 
local residents, businesses, 
schools and charities.

Part of our purpose is 
connecting communities. 
We want our buildings and 
activities to have a positive 
impact on the local 
community. To achieve this, 
we need to have good 
relationships and understand 
local people’s needs.

Local people want us to 
enhance the physical and 
social infrastructure in 
their area, helping their 
community to thrive. They 
also want us to provide the 
right mix of services to 
meet their needs.

Investors want a clearly 
articulated long-term 
strategy together with 
shorter-term plans and 
effective communication 
of our progress. We are 
a total return business, 
seeking to deliver above-
market returns while being 
prudent borrowers.

Our partners want us to 
be trustworthy and live up 
to our promises.

OUR INVESTORS

Those who own shares 
in Landsec and our 
bondholders.

Investors provide capital 
to the business, as well 
as valuable feedback on 
our performance and 
strategic options.

OUR PARTNERS

Those who have a direct 
working or contractual 
relationship, or share mutual 
interest with us. This 
includes our joint-venture 
partners, service providers, 
suppliers, local and central 
government, NGOs, trade 
bodies and industry 
organisations.

Their vital contributions 
to our business range from 
providing services and 
advice, through to granting 
the planning permission 
and approvals that allow 
us to develop buildings and 
run our business.

Page 

 17

We use engagement 
surveys, our Employee 
Forum, weekly updates 
from across the business 
and ‘town-hall’ 
presentations, alongside 
relevant training and 
development programmes. 
Over the past year, we 
invited all our employees  
to be involved in developing 
our culture.

Our activity ranges from 
providing work experience 
and routes to employment, 
to helping students and 
addressing social needs. We 
consult local communities 
ahead of all development 
activity, and maintain the 
relationship following 
completion.

Formal results presentations 
every six months plus 
regular capital market days 
as appropriate. Financial 
institutions and debt 
providers meet our 
management regularly. 
We hold an AGM every year.

We work to find mutually 
effective ways to 
communicate and 
collaborate with each 
group. The highest 
standards of health, safety 
and security underpin 
everything we do.

Landsec // Annual Report 2021 » Strategic ReportOur business model

CREATING AND  
PROTECTING VALUE
We aim to be a sustainable business 
by anticipating and responding to 
the changing needs of our customers, 
communities, partners and employees. 

We position our business in good  
time for the conditions we see ahead,  
and we take a long-term view in creating 
value. For us, it’s about transforming 
financial, physical and social resources  
into financial, physical and social value  
for all our stakeholders.

Page 

 18

To create value, we 
buy, develop, manage 
and sell property, 
drawing on a range of 
financial, physical and 
social resources.

INPUT

CORE ACTIVITIES

OUTPUT

GOAL

FINANCIAL
The different types of 
funding deployed, from 
shareholder capital to 
borrowings.

PHYSICAL
Our land and buildings, 
the materials and 
technologies we use,  
and the natural 
environment.

SOCIAL
The relationships we  
have with customers, 
communities and 
partners and the 
capabilities of our 
employees.

C A PIT A L R EIN V EST M E N T

BUY

SELL

DEVELOP

MANAGE

C A PIT A L R EIN V EST M E N T

FINANCIAL
Long-term growth in asset values 
and income, creating value and 
the capacity for us to increase 
dividends for our shareholders.

 To read our Financial 

review go to pages 46-53

PHYSICAL
Space that creates value for 
us by meeting the changing 
requirements of our customers 
and communities and being  
a healthy environment for all.

 To read more go to 

pages 64-67

SOCIAL
Our ability to help businesses  
and people to thrive – including 
our own employees.

 To read more go to 

pages 56-63

FINANCIAL AIMS 

Growth in asset value

OUTCOME 

Capital return

The increase in the value of our 

The overall change in the value of 

portfolio generated by the market 

our portfolio.

or our asset management.

Growth in income

Dividend

The payments we make to our 

The total rent our customers  

shareholders.

pay us.

MEASURE

Total business return

Change in net asset value

The overall change in value of 

our net assets.

 Plus

Dividend

shareholders.

The payments we make to our 

PORTFOLIO QUALITY

NATURAL RESOURCES

We constantly look to strengthen our portfolio to ensure 

When we buy, use and reuse resources efficiently we 

it meets the changing needs of our customers and 

reduce costs for our customers, our partners and us, 

communities. We always bring social, economic and 

helping to minimise our impact on the environment and 

environmental benefits to the areas where we operate.

enhance our resilience to a warming planet.

CLIMATE CHANGE

SUSTAINABLE DESIGN AND INNOVATION

We’re part of the transition to a low-carbon economy. 

Great design increases efficiency, encourages people to 

This helps mitigate our current and future risk and 

spend time in our spaces and enables buildings to adapt 

presents significant opportunities for our customers 

to changing customer needs. We design with long-term 

and us.

value in mind.

CUSTOMERS

COMMUNITIES AND PARTNERS

We design our buildings to support wellbeing 

We help those furthest from the jobs market access 

and productivity. From office occupiers to brand partners 

opportunities in our industry. We believe that everyone 

and guests, we aim to provide our customers with a 

who works on our behalf must be treated and paid 

fabulous experience – creating value for our shareholders.

fairly and our business should reflect and support our 

EMPLOYEES

We invest to attract and develop great people who 

add value to our business. We focus on engagement, 

wellbeing, diversity and reward, and conduct 

regular reviews.

diverse communities. 

We work to maintain an exceptional standard of 

health, safety and security in all the working 

environments we control, and we work with our 

partners to help raise standards in our industry.

TOTAL BUSINESS 

RETURN

Our aim is to deliver 

above-market total 

business returns, 

together with 

significant social and 

economic value for all 

of our stakeholders

Landsec // Annual Report 2021 » Strategic Report 
 
 
CREATING SUSTAINABLE 
LONG-TERM VALUE 
WITH A FOCUS ON TOTAL 
BUSINESS RETURN

Landsec is a business with the potential to 
add significant value through our portfolio 
and activities, and we match our capital 
and capabilities to ensure we focus on 
areas where we can add the most value. 
We prioritise delivering above-market total 
returns through the cycle. Income is an 
important component of our property 
return but it should not be the key driver. 

Our strategy is designed to deliver improved 
total returns for shareholders over time 
and significant value for all stakeholders. 
This is the foundation of a successful, 
sustainable business. 

INPUT

CORE ACTIVITIES

OUTPUT

GOAL

FINANCIAL

The different types of 

funding deployed, from 

shareholder capital to 

borrowings.

PHYSICAL

Our land and buildings, 

the materials and 

technologies we use,  

and the natural 

environment.

SOCIAL

The relationships we  

have with customers, 

communities and 

partners and the 

capabilities of our 

employees.

C A PIT A L R EIN V EST M E N T

BUY

SELL

DEVELOP

MANAGE

C A PIT A L R EIN V EST M E N T

FINANCIAL

Long-term growth in asset values 

and income, creating value and 

the capacity for us to increase 

dividends for our shareholders.

 To read our Financial 

review go to pages 46-53

PHYSICAL

Space that creates value for 

us by meeting the changing 

requirements of our customers 

and communities and being  

a healthy environment for all.

 To read more go to 

pages 64-67

SOCIAL

Our ability to help businesses  

and people to thrive – including 

our own employees.

 To read more go to 

pages 56-63

FINANCIAL AIMS 
Growth in asset value
The increase in the value of our 
portfolio generated by the market 
or our asset management.

Growth in income
The total rent our customers  
pay us.

OUTCOME 
Capital return
The overall change in the value of 
our portfolio.

Dividend
The payments we make to our 
shareholders.

MEASURE
Total business return
Change in net asset value
The overall change in value of 
our net assets.

 Plus
Dividend
The payments we make to our 
shareholders.

PORTFOLIO QUALITY
We constantly look to strengthen our portfolio to ensure 
it meets the changing needs of our customers and 
communities. We always bring social, economic and 
environmental benefits to the areas where we operate.

NATURAL RESOURCES
When we buy, use and reuse resources efficiently we 
reduce costs for our customers, our partners and us, 
helping to minimise our impact on the environment and 
enhance our resilience to a warming planet.

CLIMATE CHANGE
We’re part of the transition to a low-carbon economy. 
This helps mitigate our current and future risk and 
presents significant opportunities for our customers 
and us.

SUSTAINABLE DESIGN AND INNOVATION
Great design increases efficiency, encourages people to 
spend time in our spaces and enables buildings to adapt 
to changing customer needs. We design with long-term 
value in mind.

CUSTOMERS
We design our buildings to support wellbeing 
and productivity. From office occupiers to brand partners 
and guests, we aim to provide our customers with a 
fabulous experience – creating value for our shareholders.

EMPLOYEES
We invest to attract and develop great people who 
add value to our business. We focus on engagement, 
wellbeing, diversity and reward, and conduct 
regular reviews.

COMMUNITIES AND PARTNERS
We help those furthest from the jobs market access 
opportunities in our industry. We believe that everyone 
who works on our behalf must be treated and paid 
fairly and our business should reflect and support our 
diverse communities. 

We work to maintain an exceptional standard of 
health, safety and security in all the working 
environments we control, and we work with our 
partners to help raise standards in our industry.

Page 

 19

TOTAL BUSINESS 
RETURN
Our aim is to deliver 
above-market total 
business returns, 
together with 
significant social and 
economic value for all 
of our stakeholders

Landsec // Annual Report 2021 » Strategic Report 
 
 
Page 

 20

Our strategy  
for growth

GROWTH

Our strategy comprises four priority 
areas as we look to reshape our portfolio 
to position Landsec for growth.

OPTIMISE
...OUR CENTRAL LONDON BUSINESS

This priority includes all of our assets in 
central London. By optimise, we mean 
taking steps towards greater alignment 
with growth sectors and districts in the 
capital, evolving a broader range of 
propositions for our customers, continued 
deployment of our development 
expertise and judicious sales of assets 
to fund long-term growth.

 More detail on pages 22-23

GROW
…THROUGH URBAN OPPORTUNITIES

We will target enhanced returns through 
significant investment in mixed-use 
urban opportunities, both from within 
our portfolio and through new 
investments in London and potentially 
other major UK cities.

 More detail on pages 26-27

REIMAGINE
…OUR RETAIL BUSINESS

This priority focuses on our regional 
retail business. Our outlets have solid 
growth potential. However, there is an 
opportunity to significantly reshape 
the models of our six regional shopping 
centres – understanding sustainable 
rent levels for these customers is 
fundamental to our approach.

 More detail on pages 24-25

REALISE

...CAPITAL FROM SUBSCALE SECTORS
Our leisure, hotels and retail parks are 
sectors where we don’t have scale or 
competitive advantage on our side. 
Although these sectors have potential, 
our capital is better deployed elsewhere. 
We will therefore dispose of these assets 
in a managed way over time.

 More detail on pages 28-29

FIVE KEY  
LANDSEC  
ATTRIBUTES  
SUPPORT OUR 
STRATEGY

1  Development 

2  Capital discipline  

expertise – building 
sector-leading 
knowledge and 
capabilities.

– positioning  
our portfolio  
for growth.

3  Customer centricity 
– creating positive 
experiences based  
on understanding  
our customers.

4  Data-driven 

5  ESG leadership –  

decision-making 
– making data a 
strategic asset for 
our business.

leading the industry 
with our science-
based environmental 
targets.

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
WITH PURPOSE

To be able to pursue a successful strategy, businesses need 
a clear purpose that articulates the value they create for 
all their stakeholders. Our purpose describes why we exist 
and what we are trying to achieve together.

SUSTAINABLE PLACES
To create places that make a 
lasting positive contribution to 
our communities and our planet. 

Sustainability is integral to our work at 
Landsec, and we think about the long-term 
implications of what we do from both 
an environmental and social perspective. 
We have committed to becoming a net 
zero carbon company by 2030 and have 
a clear strategy to get there. Social value 
is the positive impact our business has on 
the local community – our ambition is to 
create opportunities for people from our 
communities through our social sustainability 
programmes. Sustainability will become the 
single biggest factor contributing to whether 
a business is successful in the long term.

REALISING POTENTIAL
To provide our customers, partners 
and people with a platform to realise 
their full potential.

From providing the best spaces to do 
business, entertain, shop or live, to 
developing careers at Landsec to help us 
make the most of our talents, realising 
potential is central to our purpose. We also 
aim to fully realise Landsec’s potential as 
a business, maximising our performance 
and ensuring we have a sustainable 
long-term future.

CONNECTING COMMUNITIES
To bring people together, forming 
connections with each other and 
the spaces we create.

We want to be a force for good in our 
communities. Each of our assets and spaces 
is part of a different community, with 
different needs. Our spaces can help to 
meet those needs – providing relevant 
services for the community and bringing 
people together to form connections and 
share experiences.

Businesses that embrace their 
responsibilities to all stakeholders, 
and embed that in their strategy 
and business model, will attract 
more customers, attract the right 
customers, appeal to the best and 
brightest talent and strengthen 
their workforce.”

MARK ALLAN
CHIEF EXECUTIVE

Page 

 21

Landsec // Annual Report 2021 » Strategic ReportBroadening our 
resilient central 
London proposition

Page 

 22

OUR CENTRAL LONDON 
PORTFOLIO

Chart 1 

Our first strategic priority is to Optimise 
our central London assets, which include 
offices, retail and Piccadilly Lights.

We have £7.3bn of assets across central 
London which are very high-quality, resilient 
and liquid, and provide a strong foundation 
for new growth opportunities. Our strategy 
is to Optimise this portfolio through greater 
alignment with growth sectors and districts 
in the capital, evolving a broader range of 
propositions for our customers, continued 
deployment of our development expertise 
and judicious sales of assets to fund 
long-term growth. In practice, this means 
we need to rebalance the portfolio – selling 
those assets with limited asset management 
opportunities, and investing in developments 
and assets where we can apply our skills to 
creating superior space for our customers 
and enhanced returns for the business.

London will remain a gateway city, and 
our high-quality, best-in-class portfolio 
should provide resilience in a down-cycle. 
But more than resilience, the London 
market and strength of our portfolio 
provide a platform for growth. 

We will increase our buying and selling 
of assets and development options, 
underpinned by our customer-led proposition 
of promoting healthy and sustainable spaces 
which offer choice and flexibility.

We aim to create value through developing 
assets and by establishing a greater range 
of propositions to meet the changing needs 
of our customers. We will also be disciplined 
in the way we deploy our capital, at times 
crystalising value to fund long-term growth.

Our £7.3bn central London portfolio has 
strong defensive characteristics: established 
customers; stable and secure income; and 
low capex requirements. We’ll maintain this 
resilience while recycling for growth. We 
have a £1.2bn development programme 
with 1 million sq ft on site and a further 
780,000 sq ft ready to commence when 
conditions are right. We have retained 
flexibility over the progress of the majority 
of our speculative schemes. We have 
optionality, flexibility and meaningful scale, 
all supported by a balance sheet strong 
enough to complete the schemes.

OUR STRATEGY IS BASED ON FOUR 
ACTIVITIES

 › Creating value through 

development

 › Creating value through resilience

 › Creating value through  
customer centricity

 › Realising value through 

disciplined capital recycling

£7.3bn
portfolio

  Office

  Retail

  Other

85%

9%

6%

OPTI

We offer healthy office spaces 
that meet our customers’ needs, 
designed with the wellbeing of 
our occupiers, communities and 
planet in mind.”

FERNANDA AMEMIYA 
SUSTAINABILITY DIRECTOR –  
ENVIRONMENT AND REPORTING

Landsec // Annual Report 2021 » Strategic Reportt
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

MISE

Second, by offering great experiences, we help 
our customers retain and attract talented people. 
We support and enhance their employee experience 
with services such as Landsec Lounge, first-class 
cycle facilities and a relevant ground-floor offer in 
our offices. 

PURPOSE

OPTIMISE WITH

Finally, we create healthy and sustainable spaces. 
As many as 86% of our customers say that supporting 
employee wellbeing is an important feature of their 
office space. And this will only increase as the 
Covid-19 experience highlights the importance of 
healthy offices. But more than just the space, the 
fabric of the building is important as well. We are 
minimising the embedded carbon in our developments 
through careful use of materials, efficient design and 
modern methods of construction. We are creating 
sustainable places where our customers can truly 
realise their potential.

PARTNERING WITH CUSTOMERS

 › Creative Covid-secure workspaces.

 › Qualitative and quantitative research 

from existing and prospective customers.

 › Ensuring the ground floor remains 

relevant to customer needs.

82%

maintaining or 
increasing space

81%

believe office-based  
work boosts productivity

Our Optimise strategic priority is built on our purpose 
so it succeeds for all our stakeholders. Our office 
customer proposition aims to meet our existing and 
prospective customers’ needs.

First, through great working partnerships, we 
understand each customer’s business and perspective. 
Through our range of products, we can offer choices –  
from Blank Canvas to Myo, our flexible space offer, 
we can provide the right product for the lifetime of 
a lease, which means our customers are more likely 
to remain with us. This is more important than ever, 
as businesses adjust their needs for space in a 
post-Covid-19 environment.

Page 
Page 

 23
 23

 
 
 
 
 
 
 
 
Re-evaluating 
retail models

Page 

 24

Our second strategic priority, 
Reimagine our retail business, 
focuses on our regional retail business 
– outlets and shopping centres.

REIMAGINE MEANS: 
 › Taking a fundamentally different 
approach to the business model.

 › Basing our investment and operating 

decisions on a realistic view of 
sustainable rents.

 › Rethinking the experiences our centres 

provide for visitors, building on the 
successes of the past, not simply trying 
to repeat them.

 › Forging stronger, more collaborative 
and strategic relationships with our 
brand partners. This is essential given 
the structural challenges facing some 
segments of retail and the ongoing 
impact of Covid-19.

 › Reshaping the size and mix of our 

retail footprint.

Structural shifts are putting retail rents 
under pressure, but not all parts of the 
sector are affected in the same way. 
Our outlets offer good growth potential, 
but there is an opportunity to significantly 
reshape the model of our six regional 
shopping centres.

Understanding where we can maintain 
sustainable rent levels is fundamental to 
our approach. We believe rents are now 
approaching sustainable levels and this 
will support sensible store-level profitability 
for our brand partners. We are developing 
new affordable leasing models based on 
an approach that works for both Landsec 
and our customers.

 More detail on pages 41-43

Finally, we are re-evaluating the type 
and volume of space at our centres, 
curating the mix of uses as part of 
enhancing the consumer experience. 
We are also considering how much retail 
space we have in our centres and whether 
we can augment that space with 
alternative uses such as residential and 
offices. All will tie in with our purpose of 
putting our stakeholders at the heart 
of everything we do.

OUR REGIONAL RETAIL PORTFOLIO (£1.8bn)

Shopping centres

Outlets

59%

41%

REIM

OUR STRATEGY IS BASED ON 
THREE ACTIVITIES

 › Creating value through tailored 

guest experiences

 › Creating value through deep 
brand partner relationships

 › Creating value through asset 

management expertise

Landsec // Annual Report 2021 » Strategic Report 
REIM

t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

AGINE

guests. Having interviewed senior managers at 
over 30 of our major retail brand partners, we’ve 
made great progress in better understanding how 
leases now need to evolve. This approach is critical, 
particularly with Covid-19 accelerating the trends 
affecting the retail sector. 

PURPOSE

REIMAGINE WITH

Our regional retail assets are more than just great 
places to shop. They are integrated within their local 
communities and provide places where people can 
meet, connect and socialise. Our Reimagine strategic 
priority is clearly aligned with our purpose. 

Our centres also connect communities and we are 
looking at ways to further enhance the roles they 
play locally, and to bring more local operators into 
our centres.

For everyone involved with our assets to realise their 
potential, we need to change our business model, 
moving away from a traditional landlord-tenant 
relationship. The businesses in our centres are our 
brand partners and consumers visiting our centres 
are our guests. With this mindset, we can better tailor 
the range of services we offer our brand partners, 
and create relevant and enticing experiences for our 

Environmental sustainability in our centres is also 
important. As we refine our masterplans, we need 
to consider all aspects of sustainability. We have 
already installed photovoltaic panels at White Rose 
and Trinity Leeds, energy and water monitoring 
systems at Bluewater, and a waste and recycling 
programme at Westgate Oxford. Our Reimagine 
strategy will provide opportunities to do much more.

Page 
Page 

 25
 25

Retail is changing, and 
we’re changing with it. 
Our guests’ experiences 
are key and we’re working 
closely with our brand 
partners so we can all 
successfully bounce back.”

GEMMA CASEY
SENIOR PORTFOLIO  
DIRECTOR

 
 
 
 
 
 
 
 
Opportunities for 
growth in evolving 
urban environments

Page 

 26

Our third strategic priority is to  
Grow through urban opportunities.

We will seek enhanced returns through 
significant investment in mixed-use urban 
opportunities, from within our portfolio and 
through new investments in London and 
potentially other major UK cities.

This strategic priority is supported by the 
work we undertook within our strategy review 
to identify the six global forces of change. 
Urban environments are changing and the 
way we live our lives is evolving, whether due 
to technology, changing demographics or 
adapting to a post-Covid-19 world. 

To grow through urban opportunities does 
not necessarily involve specific assets or 
sectors, but is about bringing people together 
– communities, businesses, government, 
providers of capital – to envisage, and 
ultimately deliver, the urban environments of 
the future. And we need to do this in harmony 
with the UK’s sustainability agenda, not least 
its 2050 net zero carbon commitment.

We have a proven skillset. We have completed 
large mixed-use schemes in London. And our 
recent retail developments have included 
non-retail elements such as residential. We 
also have a number of assets within our 
portfolio that can offer a blank sheet for 
designing new mixed-use communities, and 
we will look to augment these further. There 
is a very clear need in London. But the need 
also exists in the UK’s other major regional 
centres. We are not specifically planning a 
move into the regions, but we are certainly 
open to exploring the opportunities.

OUR STRATEGY WILL FOCUS ON:

 › Progressing planning and delivery 
strategies for our existing portfolio 
of projects

 › Evaluating and securing new 
complementary opportunities

URBAN OPPORTUNITIES 
IN OUR EXISTING 
PORTFOLIO

➊  Includes up to c.7,000 new homes

➋  Over 50 acres of land with 1.6m sq ft 

of existing use space

➌  Vibrant local communities

➍  Potential to densify up to 8m sq ft, 

a five-times multiple

➎  Well connected to existing transport 

and infrastructure 

GR

NEW INVESTMENT

Short-term capital 
investment recycled from 
elsewhere in the portfolio

Up to 25% of the Landsec 
portfolio in the next  
5 years

Targeting 
Near-term returns;  
mixed-use potential;  
London and regional cities.

Variety of potential 
investment approaches 
Acquisition; JVs; large scale; 
partnerships; forward funding.

Landsec // Annual Report 2021 » Strategic ReportGROW WITH

PURPOSE

Our Grow strategic priority is fully 
aligned to our purpose, as our activity 
will focus on connecting communities. 
Mixed-use urban regeneration aims to 
bring people together, providing the 
space and services they need to live, 
work, shop and spend leisure time. The 
market is still at a relatively early stage 
in the UK. We have the opportunity to 
shape how it develops, to ensure we are 
connecting communities with the best 
spaces and environments. 

Urban mixed-use schemes are often 
larger-scale, longer-term developments – 
ensuring we build them in the most 
sustainable way will be important to 
the communities they serve and beyond. 
This is just one of the areas of expertise 
we can apply to this strategic priority. 
But it is an essential one if we are to 
achieve our 2030 net zero carbon target 
and contribute towards the wider UK 
sustainability targets. Connecting 
communities with sustainable places, to 
enable everyone to realise their potential.

Our urban 
opportunities give 
us the chance to 
create mixed-use 
developments 
based on exactly 
what each local 
community needs, 
not just improving 
amenities and 
connections, but 
creating jobs and 
social value.”

t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

GR OW L

BEN ANDERSON
SOCIAL SUSTAINABILITY  
MANAGER

c
e
s
d
n
a

t
r
o
p
e
R

a
u
n
n
A

/
/

l

Page 

 27

 
 
 
 
 
 
 
 
Redeploying capital 
to invest in growth

Page 

 28

We may sell some retail parks sooner, 
as an investment market is beginning 
to re-emerge, but we will want to be 
sure of obtaining appropriate value first. 
In the meantime, where there are asset-
management programmes needed or 
in progress across these assets, we will 
ensure we continue to implement them.

 More detail at www.landsec.com

Regardless of our aim to sell 
assets in the medium term, we 
continue to manage them so 
they’re the best they can possibly 
be, while recognising their 
intrinsic value to the communities 
and customers they serve.”

IAN BR AMLEY 
INVESTMENT DIRECTOR

Our fourth strategic priority is to 
Realise capital from Subscale sectors.

These are sectors where we don’t have scale 
and where we have little or no competitive 
advantage. Our leisure, hotels and retail 
parks are in this category. Of course, all 
have potential, but for Landsec, our capital 
is better deployed elsewhere. We will 
therefore dispose of these assets in a 
managed way over time.

These three sectors have been significantly 
affected by Covid-19, but we are confident 
in their long-term prospects, and believe 
our assets will recover strongly once we 
emerge from the pandemic. We are under 
no time pressure to realise capital from 
these assets, expecting to do so over the 
medium term.

REA

OUR SUBSCALE SECTORS

HOTELS

LEISURE

RETAIL PARKS

 21 A

S 18 A

S 10 A

S
T
E
S
S

T
E
S
S

T
E
S
S

OUR REALISE PORTFOLIO 

Chart 2

£1.3bn
portfolio

  Leisure

  Hotels

£506m

£406m

  Retail parks

£397m

Landsec // Annual Report 2021 » Strategic Report 
t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

REALISE WITH

PURPOSE

We believe the hotels, leisure and retail 
parks sectors all have good long-term 
prospects. Although we do not have 
scale or competitive advantage as 
owner or operator, that does not mean 
their link to our purpose is any less clear. 

We do not simply own and manage 
assets. We are custodians on behalf of 
the local communities they serve, and 
the businesses and people who operate 
within them or visit them. Where 
appropriate, we will continue to invest 
in these assets while they remain within 
our ownership, helping to connect 
communities and maintain or increase 
the value of the assets. We always 
strive to ensure assets leave our 
business in better condition than when 
they entered our portfolio.

We believe we can apply the capital 
tied up in these assets to better effect 
elsewhere in our business, helping us 
realise our potential and generate value 
for our stakeholders.

LISE

Page 
Page 

 29
 29

 
 
 
 
 
 
 
 
Our strategy:  
summary

Our strategy is designed to position 
Landsec for growth. It builds on existing 
areas of competitive advantage. It positions 
the business to take advantage of long-term 
macro trends. And it is built on a clear, 
authentic purpose, so it creates value not 
just for shareholders, but for all stakeholders. 
It also recognises that culture is as important 
as strategy. That’s why we developed our 
strategy in conjunction with our purpose 
while establishing the culture to support 
our activity.

 More details on pages 34-35

Successful strategies are based on sources 
of sustainable competitive advantage. We 
have identified six sources of competitive 
advantage that underpin our strategy 
(see right). The quality of our portfolio 
represents a strong foundation from which 
to build a growth-focused strategy. Our 
track record, reputation and the strong 
relationships we have established, are 
important as we pursue our strategy and 
increase our activity in urban mixed-use 
development. Our scale enables us to 
access and deploy capital quickly and cost 
effectively. Our development expertise 
in creating mixed-use office-led schemes 
in London and large shopping centre 
developments across the UK, are relevant 
and transferable skills we can apply to other 
sectors. ESG leadership remains an essential 
strength, as occupiers and consumers 
increasingly expect our spaces to satisfy 
both sustainability and wellbeing credentials. 

Finally, it is our people who bring all of 
this together – unlocking potential in our 
portfolio, spotting new opportunities, 
building strategic relationships and 
achieving our strategy.

We developed our strategy at the same 
time as Covid-19 was affecting our business 
in a very significant way. There have been 
many short-term challenges and there will 
continue to be for some time yet. And the 
longer-term implications are still unclear.

Importantly, we entered the pandemic from 
a position of strength. We are managing 
the near-term challenges proactively. 

Page 

 30

LANDSEC’S SIX KEY 
AREAS OF COMPETITIVE 
ADVANTAGE

OUR PEOPLE

OUR ESG LEADERSHIP

THE QUALITY OF 
OUR PORTFOLIO

OUR DEVELOPMENT 
EXPERTISE

OUR TRACK RECORD, 
REPUTATION AND 
RELATIONSHIPS

OUR SCALE

Through our customer focus, we have 
supported our customers through these 
extraordinary circumstances, and have 
worked with them as we emerge from 
the pandemic. 

But out of every crisis emerges opportunity, 
and this one will be no different. We intend 
to make sure we position Landsec to make 
the most of these opportunities, by building 
on our competitive advantages.

The previous pages described our four 
strategic priorities and the link to our purpose. 
The diagram right, shows how our purpose, 
our competitive advantage and the global 
forces of change (shown in our market on 
page 13) feed into our strategic priorities. 
We have also identified five key performance 
drivers that will be essential to achieving our 
strategy. Finally, we show what our strategy 
means for our stakeholders, and for our 
culture and organisation. 

HOW DO WE THINK ABOUT RISK AND RETURN?

Positioning the business for growth with an appropriate level of risk

TOTAL RETURN

GENERATING 
‘ALPHA’

LEVERAGE

THE CYCLE

 › A greater  

focus on value 
creation.

 › Taking on 

more risk but 
doing so in  
a managed, 
proactive way.

 › Our tolerance 
for financial 
leverage is 
guided by 
the level of 
operating risk 
in the business 
and our view 
of the cycle.

 › We operate  
in a cyclical 
market.

 › Understanding 
and responding 
to the cycle  
is a key part 
of generating 
and protecting 
alpha.

 › We focus on 
total return 
through the 
cycle and 
position the 
business to 
deliver above- 
market returns.

 › Income is a 
key part of 
the property 
return, but 
is not the 
key driver.

Landsec // Annual Report 2021 » Strategic Report 
OUR STRATEGY
REPOSITIONING LANDSEC FOR GROWTH

OUR COMPETITIVE ADVANTAGE

OUR PURPOSE

GLOBAL FORCES OF CHANGE

OPTIMISE
Our central London business

REIMAGINE
Our retail business  
(shopping centres and outlets)

GROW
Through Urban opportunities

REALISE
Capital from Subscale sectors

STRATEGIC PRIORITIES

Development expertise

Capital discipline

Customer centricity

Data-driven decisions

ESG leadership

KEY PERFORMANCE DRIVERS

...Shareholders
 ›  Total returns, delivered through the cycle.
 › A focus on creating ‘alpha’.
 › Higher operational leverage, offset by lower 

financial leverage.

WHAT IT MEANS FOR...

...Other stakeholders
 › A continued commitment to becoming net zero 

carbon by 2030.

 › A partnership-based approach.
 › The creation of vibrant communities with a lasting 

sense of place.

...Our culture and organisation
 › Outward-facing and customer-led.
 › Lean, agile, nimble, empowered and supportive.
 › Customer-centric and data-led.

THE FIVE KEY ATTRIBUTES THAT 
SUPPORT OUR STRATEGY
DEVELOPMENT EXPERTISE
Building sector-leading knowledge 
and capabilities
We have a record of successful developments 
in London and across the UK. Our expertise 
lends itself to large, complex, long-term 
projects that can meet the needs of 
multiple customer segments. We also 
take an innovative approach to design, 
manufacture and assembly.

CAPITAL DISCIPLINE 
Positioning our portfolio for growth
We are investing in sectors and assets that 
can thrive throughout the cycle to achieve 
a premium net asset valuation. We also 
consider managing property for fee income, 
or using attractively priced partner capital.

CUSTOMER CENTRICITY 
Creating positive experiences based 
on understanding our customers 
Customer centricity has always been 
important, but as our customers manage 
and respond to the challenges of Covid-19 
and other changes in their needs, customer 
focus will be essential to ensure we find 
mutually beneficial solutions.

DATA-DRIVEN DECISION-MAKING
Making data a strategic asset for 
our business 
It’s not about how much data we have, 
but how we use it to enhance all aspects 
of our business. We will build data as a 
strategic asset for the long term, blending 
proprietary and public data to enable 
focused, strategic decision-making.

ESG LEADERSHIP
Leading the industry in pursuit of our 
science-based environmental targets 
We take a proactive approach to our 
social and environmental impact, 
making investments which lead to positive 
employee and stakeholder experiences. 
This helps ensure our business remains 
attractive and relevant, and creates value 
in the long term.

 More details at www.landsec.com

Our new strategy brings a new approach 
to risk and return. Our business has the 
potential to add significant value through 
its portfolio and activities. We therefore 
intend to prioritise achieving above-market 
total returns through the cycle or, in market 
parlance, ‘alpha’.

Income is, of course, a key component 
of our property return and will still be 
meaningful. But we do not believe it should 
be the key driver. As a result, we place a 
greater emphasis on true value creation.

This means taking more operational risk, 
but risk we understand, and doing so in a 
managed, proactive way. This higher level 
of operating risk will generally require a 
lower level of financial leverage.

Notwithstanding our focus on total 
return through the cycle, we do operate 
in a cyclical market and recognise that 
understanding and responding to the 
cycle is a key part of generating and 
protecting value.

With the quality of our existing portfolio 
as an effective source of liquidity to fund 
growth, a team with an unrivalled record 
in creating value in its core markets, and 
a clear strategy to make the most of 
that strength through our culture and our 
approach to operational risk, we aim to 
achieve market-beating returns through 
the cycle.

Page 

 31

Landsec // Annual Report 2021 » Strategic Report 
Key performance 
indicators

We set KPIs in line with our strategy. 
They provide direction for our people, 
and offer clear links to remuneration.

Page 

 32

In addition to our financial performance 
metrics (charts 3 to 6 below), we set 
ourselves a range of KPIs for the year 
which focused on ensuring we emerge from 
Covid-19 in as strong as position as possible, 
and ready to progress our strategic priorities. 
Of these, we identified 14 as Group KPIs 
with a link to remuneration, and we 
describe these on the following page.

THREE YEAR TOTAL SHAREHOLDER RETURN (TSR) % THREE YEAR TOTAL PROPERTY RETURN (TPR) %

HOW WE MEASURE IT
Three year TSR performance 
compared to the TSR performance 
of a comparator group (weighted 
by market capitalisation) of 
property companies within the 
FTSE 350 Real Estate Index

LINK TO REMUNERATION
50% of the award of long-term 
share investment plans is 
determined by the three year 
TSR performance compared with 
to the comparator group

  OUR PROGRESS IN 2021

TSR of -15.6% for the three-year 
period from April 2018 did not 
exceed our comparator group 
at +4.1%

Chart 3

4.1

HOW WE MEASURE IT
Three year TPR performance 
compared to all March-valued 
properties within MSCI 
(excluding Landsec)

LINK TO REMUNERATION
50% of the award of long-term 
share investment plans is 
determined by the three year 
TPR performance compared 
to our benchmark

  OUR PROGRESS IN 2021

TPR of -4.7% per annum for the 
three-year period from April 2018 
was below the estimated MSCI 
benchmark at +1.3% per annum

3.9

0.4

Chart 4

0.8

1.3

-0.9

-4.5

-4.7

-9.6

2019

2020

2021

3 years

   Landsec
   MSCI all March-valued properties 
excluding Landsec
    MSCI all March-valued properties 
excluding Landsec (estimate)

-15.6

3 years

   Landsec
  Comparator group

ONE YEAR TOTAL PROPERTY RETURN (TPR) %

REVENUE PROFIT £m

HOW WE MEASURE IT
One year TPR compared to all 
March-valued properties within 
MSCI (excluding Landsec)

LINK TO REMUNERATION
The one year TPR performance 
compared to our benchmark 
determines part of the annual 
bonus

  OUR PROGRESS IN 2021
One-year TPR of -9.6% was below 
the estimated MSCI benchmark 
of +0.8%

-2.3 -2.6

Chart 5

0.8

-9.6

-23.6

-28.4

Central
London

Regional
retail

Total
portfolio

   Landsec
  MSCI relevant sector1
   MSCI all March-valued properties 
excluding Landsec (estimate)

1. MSCI quarterly universe

HOW WE MEASURE IT
Revenue profit compared to an 
internal minimum threshold which 
is reset every three years

LINK TO REMUNERATION
Forms part of the specific business 
targets which determine a 
proportion of annual bonus

  OUR PROGRESS IN 2021

Revenue profit was above the 
internal threshold for 2020/21

442

400

414 408

Chart 6

251

250

2019

2020

2021

  Reported
  Threshold

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
SUMMARY OF GROUP KPIs

Office

Retail

Development

DESCRIPTION
We set ourselves a target for office 
net rental income. This includes the 
notional rental value of deals and 
concessions agreed with customers.

  OUR PROGRESS IN 2021
We achieved our target for office net 
rental income.

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

DESCRIPTION
We have three KPIs relating to rent 
paid or deals agreed in the year, 
the level of rent or service charge 
concessions given, and our retail 
vacancy rate.

  OUR PROGRESS IN 2021
We achieved our targets for rent 
concessions and vacancy, but did not 
reach the threshold for rent paid or 
deals agreed.

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

DESCRIPTION
There are five KPIs relating to our 
development activity. Two are in 
response to Covid-19 and focus on 
minimising delays to the programmes 
and on controlling costs. Two relate 
to repurposing space within our retail 
portfolio. We also set a KPI for pre-let 
activity in our office developments.

  OUR PROGRESS IN 2021

We achieved our Covid-19 KPIs and 
partially achieved the remaining three 
development KPIs.

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

Finance

ESG

People

DESCRIPTION
To ensure we remained financially 
healthy, we set a target for the 
amount of cash and available banking 
facilities. We also set a target to 
reduce our net debt.

  OUR PROGRESS IN 2021
We achieved both of our finance KPIs. 

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

DESCRIPTION
In line with our ESG strategy, we set 
three KPIs relating to reducing energy, 
reducing embodied carbon, and the 
value of our social contribution.

  OUR PROGRESS IN 2021
We achieved all three ESG KPIs. 

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

DESCRIPTION
An aligned, motivated and healthy 
workforce is critical to our business 
performance. We established a number 
of activities to support our people 
during Covid-19 and we set one Group 
KPI to measure our success through our 
engagement survey. 

  OUR PROGRESS IN 2021
Our engagement survey KPI achieved 
the threshold level.

LINK TO REMUNERATION
Forms part of the specific business 
targets that determine a proportion 
of annual bonus.

Page 

 33

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
Our culture

Page 

 34

At Landsec, we know we can only 
truly fulfil our purpose if it is fully 
aligned with our culture and strategy.

As the diagram below shows, purpose, 
strategy and culture do not exist in 
isolation, but influence and support each 
other, and are equally important.

We wanted to create an authentic purpose, 
a strategy owned by the whole business 
and a culture that unifies our people. 
We did this by engaging our people to 
conduct a strategic review in parallel with 
an exercise to get clarity on our purpose, 
culture and organisational structure. 
Importantly, we ran all activities concurrently, 
with significant input from across our 
business. The result is a purpose that is 
authentic, a strategy owned by the whole 
business, and a culture our people 
recognise, support and unite within.

The strategy makes the most of Landsec’s 
strengths and positions the business for 
growth. It is built around a clear, authentic 
and meaningful purpose, so it can create 
value not just for shareholders, but for 
all stakeholders. Our culture is key to 
successfully achieving our strategic 
ambitions, and we regard it as a source 
of competitive advantage.

Our culture shapes how we achieve our 
strategy, it ensures we have the right 
organisational capability. It defines how 
we do things, how we behave, and how 
our leaders can inspire and motivate. 
Supported by our values, our culture provides 
a common language to enable our people 
to thrive and harness their potential. So our 
culture is as important as our strategy.

In addition to culture, it is important to 
have the right organisational structure. 
We have already established our Executive 
Leadership Team and are moving to a 
leaner, more nimble organisation with 
greater levels of both decision-making 
and accountability within our clear 
strategic framework.

 See more about our Executive 

Leadership Team on pages 88-89

HOW WE ACHIEVE OUR PURPOSE

e
r
u
t
l
u
C

S

t

r

a

t

e

g

y

Purpose

OUR VALUES

Our values guide us in everything we do, 
making us a team and helping to shape our 
culture. They guide our actions, inform our 
strategic decisions and define our behaviours 
– driving us to support each other and to 
come together to create great experiences 
for people.

   Determined: We have the courage 
to do the right thing for the long term.

   Inclusive: We are caring, open 
and progressive.

   Driven: We strive to be the best.

   United: We achieve more together. 

OUR CULTURAL BLUEPRINT
Simply saying culture is important is not 
enough. That is why we have set out on a 
continual process of defining, measuring 
and evolving what it is like to work with and 
for Landsec. We started this during summer 
2020 by engaging 273 people from right 
across our business in conversations about 
our purpose and culture. This led to the 
creation of our Cultural Blueprint (see right). 

As a purpose-driven organisation, our 
focus is on the impact and value we bring. 
Our blueprint sets out our desired future 
culture, showing how we are trusted and 
empowered to make the right decisions for 
our customers, communities and our planet. 

And we haven’t stopped there. In spring 
2021, we went a step further with the first 
annual review of how we are living up to 
our Cultural Blueprint. Once again, our 
people came together to tell us where we 
are performing well and where we have 
room for improvement. These findings have 
informed the development of an ongoing 
plan to continually evolve our culture and 
positively support our purpose and strategy. 

Landsec // Annual Report 2021 » Strategic Report 
THE FOUR POINT FOCUS PLAN

SHIFT  
FOCUS

ROLE  
MODEL

We use understandable 
language

We understand our levels 
of responsibility and we 
work at pace

We are clear about the 
impact our work has on our 
customers, our communities 
and our environment

Trust and empowerment 
is role modelled across 
Landsec

We will all become 
ambassadors for 
Landsec’s culture

Our approach to work 
always reflects our values

INCREASE 
CAPABILITY

We understand the scope 
of our roles and can have 
challenging conversations

We use our clear tone 
of voice

ALIGN 
PROCESSES

Our bonus, performance 
and recognition processes 
reflect our culture

Our cultural development 
is aligned with our annual 
strategy review process

YEAR 1 

YEAR 2 

YEAR 3

Our cultural blueprint

HOW WE ARE SHAPING OUR CULTURE AS AN ORGANISATION

HOW WE WILL KNOW WE ARE GETTING IT RIGHT

OUR CULTURAL DRIVERS

Our structure 
allows us to 
adapt quickly, 
deploying the 
right capabilities 
in the right 
places.

We always have 
the customer 
in mind and 
continuously 
seek to evolve  
and improve.

OUR PURPOSE
Sustainable places  
Connecting communities  
Realising potential

We have high 
levels of trust.

Our people are 
empowered 
decision makers.

We are building  
our capabilities.

Streamlining  
our hierarchy.

Simplifying 
delegated 
authorities.

Being consistent 
across all sites.

Transparent 
decision-making.

Flexing our  
working practices.

Being clear about 
what we expect  
of each other.

We care for  
our people.

We work together 
to solve problems.

Our leaders 
support our 
decisions.

We create 
outstanding 
customer 
experiences.

Innovation is in 
everything we do.

We understand 
and live our values.

Those closest 
make customer 
decisions.

We know what is 
expected of us.

We try new things 
and learn from 
mistakes.

Our leaders 
remove barriers.

Our teams are 
productive.

We act with pace.

We work together.

We embrace and 
adapt to change.

More effective use 
of meeting time.

Clearer 
communication.

More visibility  
on performance 
management  
and bonus.

Stretching 
our people 
with broader 
responsibility.

Mirroring our 
strategy in our 
structure.

Making change 
management and 
delivery the norm.

Page 

 35

Landsec // Annual Report 2021 » Strategic ReportOperating and 
portfolio review

We have a £10.8bn Combined 
Portfolio which is comprised of office 
space in London, and retail, leisure 
and hotel assets across the UK.

-9.6%

Ungeared total 
property return

£24m

of investment 
lettings, with a 
further £12m in 
solicitors’ hands

AT A GLANCE

-13.7%¹

Valuation deficit

4.4%

Like-for-like voids 
(31 March 2020: 
2.5%) and units in 
administration: 2.2% 
(31 March 2020: 0.8%)

1.0m sq ft

of developments 
now on site

CENTRAL 
LONDON

£9m

of investment lettings with a 
further £1m in solicitors’ hands

REGIONAL 
RETAIL

Page 

 36

-6.5%1

Valuation deficit

-2.3%

Ungeared total property return

3.3%

Like-for-like voids (31 March 2020: 
1.3%) and units in administration: 
0.3% (31 March 2020: nil)

-31.4%1

Valuation deficit

-28.4%

Ungeared total property return

7.5%

£9m

Like-for-like voids (31 March 2020: 
4.7%) and units in administration: 
5.8% (31 March 2020: 2.1%)

of investment lettings, with a 
further £7m in solicitors’ hands

 59.4%

Same centre sales (excluding 
automotive), taking into account 
new lettings and occupier 
changes, down (BRC national 
benchmark down 29.2%)

 65.3%

Footfall down (ShopperTrak 
national benchmark down 58.2%)

URBAN 
OPPORTUNITIES

£1m

of investment lettings, with a 
further £1m in solicitors’ hands

SUBSCALE 
SECTORS

£5m

of investment lettings, with a 
further £3m in solicitors’ hands

1. On a proportionate basis.

-23.3%1

Valuation deficit

-21.4%

Ungeared total property return

5.0%

Like-for-like voids (31 March 2020: 
4.8%) and units in administration: 
1.1% (31 March 2020: 0.4%)

-16.4%1

Valuation deficit

-12.8%

Ungeared total property return

2.5%

Like-for-like voids (31 March 2020: 
2.0%) and units in administration: 
2.9% (31 March 2020: 0.9%)

Landsec // Annual Report 2021 » Strategic ReportWe focus on maximising financial, physical 
and social value through providing the 
spaces and environments to allow businesses 
and people to thrive. This approach has 
been particularly important during the 
challenging environment we have operated 
in during the pandemic. Our focus during 
the year has been on supporting our 
customers and positioning our business 
to emerge from the pandemic in as strong 
a position as possible. 

THE IMPACT OF COVID-19  
AND OUR RESPONSE
Our entire financial year was impacted by 
the pandemic. Operationally, all areas of 
the business were affected but the impact 
varied across the portfolio. Our office 
portfolio remained open throughout the 
year; occupation was significantly below 
pre-Covid-19 levels but we saw progressively 
higher levels of occupancy during each 
successive lockdown. In retail, leisure and 
hotels, the impact was more severe – during 
periods of lockdown, only essential retail 
and services could trade, with other 
operators limited to servicing online 
customers or providing takeout services. 
The financial impact of Covid-19 was much 
more acute in the retail and hospitality 
segments of our business, where rent 
collection rates were significantly below 
pre-Covid-19 levels. Almost all of the rent 
due from our office occupiers was collected.

Our priorities throughout the year have 
been: (i) colleague and visitor safety; 
(ii) proactively supporting our customers; 
and (iii) preserving financial strength and 
flexibility. We tailored our support to the 
specific needs of each area of the business.

In offices, we provided some financial 
support to a very small number of 
occupiers whose businesses were particularly 
impacted by the pandemic, but the 
majority of our support related to ensuring 
the safety of our spaces and helping our 
customers to adapt their spaces to meet 
their specific needs.

In retail and hospitality, our focus was on 
providing financial support from our £80m 
customer support fund, ensuring our assets 
allowed safe and easy navigation for 
guests, and providing marketing and 
operational support for our customers.

For our people, we provided regular updates 
from our business resilience team, increased 
the mental health and wellbeing support 
available for those who needed it and we 
made sure there was regular contact 
between teams while working from home. 
None of our people have been furloughed.

We took advantage of resilient investment 
markets in London to maintain financial 
capacity and flexibility through targeted 
disposals, and minimised the disruption 
to our committed developments 
while preserving optionality on our 
longer-term pipeline.

Page 

 37

As the year progressed, and the path out of 
the pandemic became clearer, we focused 
on ensuring our portfolio and strategy were 
positioned appropriately for a post-Covid-19 
world. Covid-19 has accelerated many 
existing trends which would otherwise have 
taken a number of years to play out. The 
range of office products we offer will enable 
us to provide the space our customers need 
as they adapt to potentially different and 
more flexible ways of operating, combining 
office and home-based working. Our 
Regional retail portfolio is well placed to 
provide the right mix of exciting retail 
brands, leisure and entertainment which 
will be essential for successful centres. 
And our hotels and leisure assets are well 
placed to benefit from the consumer-led 
recovery we expect to see as we emerge 
from lockdown restrictions.

Landsec // Annual Report 2021 » Strategic ReportOperating and 
portfolio review
continued

Page 

 38

VALUATION OF INVESTMENT PROPERTIES
Our Combined Portfolio declined in value by 
13.7% or £1,646m over the year compared 
with a decrease in the prior year of £1,179m. 
A breakdown of valuation movements by 
category is shown in table 7 below.

Valuation analysis

Offices

London retail

Other central London

Regional shopping centres and shops

Outlets

Urban opportunities

Leisure

Hotels

Retail parks

Total like-for-like portfolio

Proposed developments

Development programme

Acquisitions 

Total Combined Portfolio

Market value 
31 March 2021 
£m 

Valuation 
movement
%

Rental value
change1
%

Net initial
 yield
%

Equivalent
 yield
%

 Movement in 
equivalent yield
bps

Table 7

5,194

623

420

1,041

722

360

483

406

397

9,646

286

713

146

10,791

-4.3

-26.7

-1.2

-38.2

-18.5

-23.4

-22.9

-13.4

-10.1

-14.8

-12.4

-0.2

-5.4

-13.7

-1.9

-25.2

n/a

-21.5

-3.8

-11.0

-7.1

-17.2

-8.1

-9.1

n/a

n/a

n/a

-9.1

4.4

4.4

2.6

7.9

5.3

5.6

6.9

3.3

7.4

5.0

–

–

3.3

4.5

4.6

4.5

4.4

7.6

6.8

5.9

7.6

5.5

7.6

5.5

n/a

4.3

5.4

5.4

3

26

6

140

91

73

118

34

15

29

n/a

n/a

n/a

29

1. Rental value change excludes units materially altered during the year.

The 13.7% decline in the value of our 
Combined Portfolio is mostly due to a fall 
in the value of our retail and leisure assets, 
driven by reductions in rental values and 
expanding equivalent yields. Within the 
like-for-like portfolio, regional shopping 
centres and shops saw the largest reduction 
in values, down 38.2% overall as rental 
values reduced by 21.5% and yields moved 
out 140bps. London retail reduced in value 
by 26.7% as rental values declined by 25.2% 
and yields moved out by 26bps. Our leisure 
assets declined in value by 22.9% with rental 
values 7.1% lower and yields expanding by 
118bps, while hotels were down by 13.4% 
due to the impact of Covid-19 on our 
turnover rents and a 34bps expansion in 
yields. Our office assets saw a more modest 
decrease in value of 4.3% as rental values 
declined by 1.9% and yields moved out 
slightly. The values of our other central 

London assets, principally Piccadilly Lights, 
W1, were down marginally.

1

Outside the like-for-like portfolio, values in 
the development programme were broadly 
flat, with the value of 21 Moorfields, EC2 
increasing as we approach completion 
of the development, offset by declines at 
Lucent, W1 and n2, SW1 where expected 
rents have been slightly reduced and 
development costs increased. The 12.4% 
decline in the value of our proposed 
developments is due to Portland House, SW1 
and Timber Square, SE1 where expected 
rents have reduced and costs on Portland 
House have increased. 

Our acquisitions fell in value by 5.4%, 
driven by a decline in value of the X-Leisure 
portfolio, where we acquired the remaining 
5% in December 2019. 

OPTIMISE OUR CENTRAL LONDON 
PORTFOLIO
Our £7.3bn Central London portfolio 
comprises offices (85%), associated 
ground level retail (9%) and other assets (6%), 
the most significant of which is Piccadilly 
Lights, W1. The portfolio is characterised by 
its quality, resilience and liquidity and despite 
challenging market conditions, valuations 
were resilient with our office valuations 
declining by 4.1%. Our offices remain almost 
fully let and rent collection remained strong, 
with almost all of the rent due now collected, 
reflecting the strength of our occupier base.

The central London market has been 
significantly impacted by the pandemic but 
Landsec remains in a strong position with 
high levels of rent collection and a clear 
strategy to create value.

Landsec // Annual Report 2021 » Strategic ReportCovid-19 impacted the London office market 
in two ways: low levels of occupation and 
a significant reduction in demand for new 
space. This, in turn, affected the London 
retail and hospitality sectors which are 
dependent upon office workers and tourism 
for the majority of their custom. Retail 
footfall in central London was down 82% 
year on year, reflecting the challenging 
nature of this market.

Physical occupancy in our offices portfolio 
was, on average, 6.2% reflecting a 
combination of working from home and 
social distancing guidelines as employers 
imposed occupancy limits as part of 
maintaining a Covid-19 secure workplace. 
Central London office take-up in the 
12 months to March 2021 was just 
4.4 million sq ft – the lowest annual take-up 
rate for over 30 years. Availability across 
the market increased to 25.3 million sq ft, 
compared with the 10-year average of 
14.8 million sq ft, driven by second-hand 
space as leases expired and some occupiers 
looked to sub-let excess office capacity. 
As a result, vacancy rates rose to 8.9%, the 
majority of which is second-hand space. 
Despite this, there continues to be demand 
for high-quality office space, with 39% of 
total take-up being of new space. One of 
the trends accelerated by Covid-19 is 
demand for sustainable, healthy work 
environments. This is offered by the best 
space and is likely to continue the 
bifurcation of the occupier market.

Investment market volumes in the 12 months 
to March 2021 were below the long-term 
average with transactions totalling £7.2bn, 
reflecting the logistical challenges of 
viewing assets particularly by overseas 
investors, but there was continued demand 
for long income, high-quality assets. 
London remains a global financial centre 
and, with average prime yields of 3.75%, 
continues to offer relative value compared 
with other major cities.

Maintaining 
office health 
during Covid-19

Following the first national 
lockdown, we developed an office 
remobilisation plan, and by the end 
of May 2020, had implemented new 
Covid-secure measures across our 
office portfolio, including one-way 
systems, signage, hand-sanitiser 
stations, PPE bins and a ventilation 
strategy. We reviewed all properties 
based on a ‘customer journey’, to 
ensure users and visitors could meet 
social-distancing guidelines. 

Clear communications at 
all times
We quickly designed and developed 
an easily accessible Covid-19 
document centre, to provide 
building-specific guidance, which 
we also distributed to all customers. 
This included interactive walk-
through videos and FAQs, all 
updated, sometimes daily, through 
the subsequent phases of lockdown. 
Office customers have accessed 
these live documents over 25,000 
times so far. In addition, we 
maintained a continuous 
programme of customer 
engagement, including webinars, 
weekly video meetings, and 
electronic messaging around 
buildings.

Page 

 39

Dealing with confirmed cases
In all, we had to deal with six on-site 
cases of Covid-19, five of them over 
a short period. We had a step-by-
step guide for people to respond, 
available company-wide and 
updated after each case. We also 
created a specially equipped fast- 
response team to undertake a full 
deep-clean in line with Public Health 
England guidelines, ensuring all sites 
were safe again for 6am the 
following morning.

Working with our customers
During this period, we were able to 
reduce service charges, adapting 
to lower occupancy levels, and 
reducing energy use. We liaised with 
all customers on matters such as 
security patrols, water flushing on 
unoccupied floors and resilience of 
critical communications systems. 
We were also able to improve 
shower facilities, increase cycle-
storage capacity, and test air 
quality, UV monitoring of mail and 
other measures. We continue to 
track daily office occupancy levels 
across the portfolio, so we can 
react quickly to any changes as 
the country opens up gradually 
from lockdown.

 More information on 

www.landsec.com

Landsec // Annual Report 2021 » Strategic Report 
Operating and 
portfolio review
continued

Page 

 40

SUPPORTING OUR CENTRAL 
LONDON CUSTOMERS
Supporting our customers and maintaining 
their safety has been a top priority this year. 
The vast majority of our office customers’ 
businesses were resilient throughout the 
year, but we used our customer support 
fund to help three who were particularly 
challenged. As customers start to plan for 
their return to the office, we are liaising 
closely with them to understand their 
intentions and help them return smoothly 
and safely. 

While some customers will review and 
potentially consolidate their requirements, 
there is ongoing demand for high quality 
office space, and we are seeing the benefit 
of working alongside our customers to 
understand their needs. For example, 
in Victoria, we are currently in active 
discussions with seven occupiers across 
300,000 sq ft in five buildings. This ranges 
from a 40% upsize to a 20% downsize. 
The outcome will be stronger customer 
relationships, re-geared leases, a more 
diverse product mix and reduced vacancy 
across the estate. This is not simply a 
function of upcoming lease events, it is 
being driven by strategic partnerships with 
our occupiers and a proactive approach 
to delivering the right solutions for them.

While our office customers have remained 
resilient, the trading environment for central 
London retail and hospitality has been 
particularly challenged, and we expect this 
part of the market to take longer to recover. 
Through our customer support fund we have 
provided £6m of concessions, together with 
longer-term support through turnover related 
leases for some customers. In addition to 
financial support, we are helping customers 
with their reopening plans. Alongside 
targeted marketing, we have worked 
closely with local authorities to enable 
hospitality customers to extend their outside 
trading capacity, creating space for 680 
additional covers.

We are seeing interest from occupiers in 
taking new space, but the market remains 
challenging. In Victoria, One Rebel expanded 

their footprint at Nova, we have good 
interest in the former Goldsmiths unit at 
Cardinal Place, and we are exploring upsize 
options for one of our existing brand 
partners. At One New Change, EC4, we 
completed the letting of the former 
Topshop unit to Zara as well as progressing 
renewal terms with a number of existing 
brand partners.

DISPOSALS
In line with our strategy to recycle capital 
out of assets where there are limited 
opportunities for us to add further value, 
we completed two disposals during the 
year. In September 2020, we sold 7 Soho 
Square, W1 for £78m at a 4.0% yield and 
4.3% above the March 2020 valuation, and 
in December, we sold 1 & 2 New Ludgate, 
EC4 for £552m at a 4.2% yield and 1.1% 
above the March 2020 valuation. Both 
assets attracted significant interest from 
bidders and demonstrate the continued 
demand for prime London office assets.

DEVELOPMENTS AND ACQUISITIONS
During the year, our focus has been on 
progressing our committed development 
schemes and preserving optionality on 
the others. We maintained flexibility in the 
pipeline while we assessed the long-term 
prospects of the London office market. 
Having completed our review in the 
first quarter of 2021, we increased our 
speculative developments to 451,000 sq ft 
by adding n2, SW1 to our existing schemes 
at Lucent, W1 and The Forge, SE1. Alongside 
our pre-let to Deutsche Bank at 21 Moorfields, 
EC2, this takes our committed activity to 
1.1 million sq ft, with a further 1.0 million sq ft 
held for development. 

At 21 Moorfields, the contractor Sir Robert 
McAlpine, doubled the facilities space 
for construction workers in order to 
accommodate more people on site in a 
Covid-secure way. Weekend working was 
also introduced to mitigate some of the 
delays resulting from lower on-site capacity. 
However, as a result of the lower on-site 
capacity we now expect practical 
completion to be delayed to July 2022.

At Lucent, The Forge and n2, we negotiated 
break options ahead of entering into the 
main construction contracts. This enabled 
us to progress with building to grade and 
construction of the cores while maintaining 
optionality before committing to further 
work and capex. With confidence in the 
long-term prospects of the London office 
market, we fully committed to Lucent and 
The Forge in September and n2 in March. 
Completion dates at The Forge, Lucent and 
n2 are June 2022, December 2022 and June 
2023 respectively.

To date, the additional costs resulting 
from the impact of Covid-19 have been 
accommodated within the contingency 
allowances of the schemes’ total 
development costs (TDCs), but further 
disruption may put modest upward 
pressure on TDCs as projects complete. 
We continue to focus on mitigating the 
cost impact of Covid-19 wherever possible.

Despite the current low levels of take-up in 
the market, we remain confident about the 
occupational markets we will deliver space 
into. Demand is expected to be strongest 
for prime, high-quality, sustainable space 
and our three speculative office schemes 
will meet this need in different locations 
in London, with phased completion dates.

We added to our development potential 
with two acquisitions during the year. In 
December, we purchased 55 Old Broad 
Street, EC2 for £87m. The acquisition offers 
significant marriage value as the site is 
adjacent to an existing Landsec asset, 
Dashwood. We also acquired the remaining 
undeveloped land on the Nova, SW1 
island site from our joint venture for a 
consideration of £13m. We now own 100% 
of the final two phases at Nova (n2 and 
Nova Place) and we have recently satisfied 
all of the Nova P1 planning obligations, 
meaning Nova Place is now an 
unencumbered site.

Landsec // Annual Report 2021 » Strategic ReportPOSITIONING OUR LONDON BUSINESS 
FOR A POST-PANDEMIC WORLD
The long-term impact of the pandemic 
on central London is not yet clear but it 
won’t be uniform. We are likely to see some 
bifurcation of demand as quality of space 
and sustainability credentials become 
significant factors for customers. Some 
sectors, such as banking and professional 
services, may reduce their floorspace. 
Others, such as tech, are not necessarily 
changing footprint size but are focused 
on quality of space and employee choice. 
We will work closely with our occupiers 
to understand and deliver their needs and 
the scale that is required.

It is clear that customers who are looking to 
consolidate want to occupy the best space. 
This plays to our strengths. Our portfolio 
and product range gives us the opportunity 
to tailor our customer conversations to 
meet upsize, downsize and servicing needs, 
which is leading to several positive re-
gearing discussions. We are also working 
with some customers to consolidate into 
a smaller number of buildings, freeing up 
development opportunities in assets which 
otherwise would not have become vacant. 

BUILDING ON THE PROGRESS MADE 
TO DATE, OUR OPTIMISE STRATEGY 
IS BASED ON FOUR OBJECTIVES:

➊    Creating value through development
Our focus for the coming year will be on 
progressing our committed schemes 
while minimising the impact of Covid-19 
on completion dates and costs. We are 
already seeing occupier interest in our 
three speculative schemes and we will 
continue to work towards securing 
pre-lets as activity in the occupational 
market increases. 

At Portland House, SW1, strip out and 
design works continued through to the 
end of April. We are currently assessing 
the potential timing of the scheme 
and are likely to pause to manage 
development exposure.

At Timber Square, SE1, demolition of the 
existing building is due to commence by 
the end of May 2021 with a decision on 
development to be taken by the autumn. 
The earliest PC date is February 2024 and 
we will assess the expected demand levels 
and rental tone before committing to 
the scheme.

At 55 Old Broad Street, EC2, we will 
continue to work towards vacant possession 
in December 2024. In the meantime, we will 
be working up development plans while 
protecting short-term income.

Page 

 41

➋   Creating value through resilience
Our high rent collection throughout the 
year demonstrates the resilience of income 
from our office portfolio and, despite the 
challenges of the pandemic, we renewed 
£8m of leases during the year and secured 
£1m of new lettings. As we look to position 
our portfolio for future growth, we are using 
data and insight to focus our activities and 
capital on sectors, locations and products 
that we believe will be successful for the 
long term.

We have three office products which enable 
us to meet the space requirements of 
existing and potential customers, large 
or small, established companies or new 
businesses. At 123 Victoria Street, SW1, 
Myo occupancy averaged 85% over the year, 
and we extended five leases with existing 
customers. At 31 March 2021, occupancy 
dropped to 71% through lease expiries, but 
we are having positive discussions with new 
customers, as well as upsizing discussions 
with two existing customers. We are also 
trialling Covid-secure daily and weekly 
bookings at 123 Victoria Street. 

The reduction in central London footfall 
significantly impacted the out-of-home 
advertising market in the year, with short-
term bookings at Piccadilly Lights, W1, 68% 
below 2019/20. However, we are starting to 
see evidence of the market recovering, with 
significant interest for summer bookings. 
We have demonstrated the long-term 
appeal of Piccadilly Lights, signing a new 
ten-year agreement with Samsung and 
we are in discussions with two other brands 
about longer-term agreements.

We will look to strengthen our resilience 
further through acquisitions. We have 
identified a number of potential acquisitions 
within London providing a range of 
opportunities for us to add value.

➌   Creating value through relentless 

customer focus

We are progressing the roll-out of our 
office products and continue to invest in 
delivering great customer experiences 
across our office portfolio. We have invested 
significantly into Dashwood, EC2 where 
a range of Myo, Customised and Blank 
Canvas spaces have been delivered in a 
single building. Myo Liverpool Street at 
Dashwood, provides flexible office, meeting 
and amenity spaces on floors 6 to 8, 
with delivery of floor 9 to follow later 
this year. The Customised show floor 
is complete on level 2, with further 
Customised floors available to be delivered 
on demand. A visualisation tool has been 
created for customers to configure their 
space virtually to ensure it meets their 
specific needs before physical work starts.

Customised is also being delivered at 55 
Old Broad Street, EC2 and 30 Eastbourne 
Terrace, W2, with further expansion of this 
product planned to meet customer demand 
across our portfolio. Landsec lounge spaces 
have been completed at One New Change, 
EC4 and 6 New Street Square, EC4 to 
enhance the arrival experience and provide 
informal drop-in work and meeting spaces.

With a focus on delivering healthy and 
sustainable spaces, we are progressing 
our WELL Building portfolio accreditation, 
aiming to achieve accreditation across 
the entire office portfolio.

➍   Realising value through disciplined 

capital recycling

Disposals in the financial year totalled 
£0.6bn at an average yield of 4.1%.

We have indicated our intention to sell 
approximately £2.5bn of central London 
assets with more limited asset management 
opportunities. We have made £0.6bn of 
disposals since March 2020 and therefore 
expect to sell a further £1.9bn over the next 
two to three years.

2

REIMAGINE OUR REGIONAL 
RETAIL PORTFOLIO
Our £1.8bn Regional retail portfolio comprises 
six regional shopping centres and five outlets.

Covid-19 has had a profound effect on the 
retail sector. In addition to the short-term 
impact resulting from three lockdowns and 
social distancing restrictions, the pandemic 
has significantly accelerated the structural 
trends which were already changing how 
people shop. Online is now the primary 
growth channel across most areas of retail. 
For retail property to be relevant and thrive 
in an omnichannel world, it needs to be 
compelling in its own right, complementary 
to online or offer something which cannot 
easily be replicated online.

Retailers recognise the importance of 
physical retail to their omnichannel 
strategy, but there is too much of it 
in the UK and a lot of it is poor quality. 
17% of retail space across the UK is 
currently vacant and this is expected to rise 
to 25% in 2025, equivalent to 158 million sq ft 
of excess or obsolete retail space. 

Outlets are one of the strongest retail 
formats as they offer a service and 
experience which cannot be replicated 
online. The higher quality regional shopping 
centres are generally well placed to support 
and complement online – brand mix needs 
to evolve, but rents are approaching 
sustainable levels which will support store 
level profitability.

Landsec // Annual Report 2021 » Strategic ReportOperating and 
portfolio review
continued

A year of  
Covid-19 in retail

When what is now known as lockdown 1 
hit on 23 March 2020, with barely any 
notice, our Property Operations team 
already had their plans in place. With 
65% of the retail sector deemed non- 
essential, we still had to ensure our 
‘essential’ retailers could continue to 
trade. Naturally our highest priority  
was the health and safety of all staff 
and guests. 

So as well as adhering to Government 
guidelines, we worked closely with  
our brand partners and colleagues  
on all necessary planning, ensuring  
a consistent approach across 
our shopping centres and outlets. 
At Bluewater, White Rose and 
all four of our suburban London 
properties, we continued to operate, 
providing a critical service to each 
local community. 

LITTLE DID WE KNOW, BUT THE 
EVER-EVOLVING CHALLENGE OF 
THIS FIRST LOCKDOWN PHASE,  
AND GEARING UP FOR THE INITIAL 
15 JUNE AND 4 JULY REOPENINGS, 
WAS HELPING PREPARE US FOR 
SUBSEQUENT LOCKDOWNS AND 
REOPENINGS. THIS INCLUDED 
ORGANISING:

   HAND-SANITISER POINTS

   ENHANCED CLEANING REGIMES

   ONE-WAY SYSTEMS AND 

CALCULATIONS FOR 
MAXIMUM CAPACITY

   SIGNS, FLOOR STICKERS 
AND TEAMS OF ‘SOCIAL 
DISTANCING CHAMPIONS’

   QUEUING SYSTEMS FOR 

POPULAR PERIODS

   WEB AND SOCIAL MEDIA 
COMMUNICATIONS FOR 
OPENING TIMES AND FAQS

The Government’s autumn tiering 
system brought differing regional 
challenges, and by the third lockdown on 
5 January 2021, we had the experience 
needed to again expedite matters 
quickly, efficiently and, above all, safely. 
Minds again turned to planning the 
reopenings of 12 April 2021 and beyond, 
which included a 71% increase in external 
seating to support the hospitality sector.

Throughout the year we ran individual 
meetings with our brand partners, 
and our Commercial Office and Retail 
teams combined their experiences to 
produce printed and online guidelines, 
or host explanatory webinars. This 
ensured all brand partners were able, 
at all times, to offer an appropriate 
balance between doing business and 
maintaining safety when welcoming 
their guests back. 

Page 

 42

Rent collection was significantly impacted 
by Covid-19 throughout the year. We have 
now collected 58% of the net rent due on 
25 March 2021. For the four quarters to 
25 March 2021, 71% of the net rent due 
has been collected. The rent moratorium, 
which remains in place, restricted our ability 
to enforce rent collections. With lockdown 
measures easing and operators re-opening, 
we hope to see a return to timely rent 
payments and settlement of arrears. 

The scale and pace of retail and leisure 
CVAs and administrations has increased 
significantly during the year, and some 
high-profile names have disappeared 
from the retail landscape. During the year, 
£41m of annualised rental income was 
subject to CVA or administration, of which 
we lost £29m. This compares with £9m 
of annualised rental income in 2019/20. 
360 units across 58 brand partners were 
impacted, with 48 units falling void as a 
result. Like-for-like voids across the portfolio 
were 7.5% (31 March 2020: 4.7%) and units 
in administration were 5.8% (31 March 
2020: 2.1%).

We have engaged with a number of brand 
partners during the year on opportunities 
to reduce their overall store portfolio, with 
some customers also seeking consensual 
rent reductions to reduce their occupancy 
costs. We remain committed to working 
alongside our customers to ensure rents 
are affordable, and we welcome open and 
constructive dialogue. However, during the 
year we have also taken legal action where 
we believe insolvency processes have been 
used unfairly, or due legal process has not 
been followed. 

SUPPORTING OUR RETAIL CUSTOMERS
The pandemic brought significant 
operational challenges for the portfolio 
and safety has always been our first priority. 
The first lockdown, starting on 23 March 
2020, saw footfall at our regional shopping 
centres reduce significantly. Throughout 
each lockdown and reopening we have had 
a clear plan for each asset, and provided 
frequent communications to our brand 
partners and guests. 

Landsec // Annual Report 2021 » Strategic ReportWe adapted our response as conditions 
allowed, with brand partners evolving 
the way they used their space to support 
online fulfilment through click & collect 
and food deliveries. Post lockdown, 24-hour 
trading at some Bluewater stores helped 
to spread capacity and drive sales.

In early April 2020, soon after the start 
of the first national lockdown, we 
established a customer support fund 

of £80m for occupiers who most needed 
our support. We have now granted £42m 
of agreed concessions from the fund to 
brand partners.

We continued to work closely with our 
brand partners, particularly in the lead 
up to the reopening of non-essential 
retail in England and Wales on 12 April 
and in Scotland on 26 April. Early evidence 
suggests there is pent-up demand from 

customers to return to physical retail and 
leisure. Shopping centre sales, excluding 
F&B, in England are up 5% versus the 
same period in 2019 and outlets up 14%, 
with footwear and outdoor particularly 
popular sectors.

POSITIONING OUR RETAIL BUSINESS FOR A POST-PANDEMIC WORLD

There are increasingly clear trends which could offer an opportunity  
for us to reset the portfolio and provide a more sustainable future:

TREND

TREND

TREND

TREND

Retail winners 
are looking for 
fewer, larger 
stores

Flight to prime 
as retailers 
demand the right 
space in the best 
locations

Greater focus on 
experiences

Greater 
operational 
alignment with 
brand partners

LANDSEC ACTION/ 
EVIDENCE

LANDSEC ACTION/ 
EVIDENCE

LANDSEC ACTION/ 
EVIDENCE

LANDSEC ACTION/ 
EVIDENCE

 › Our exposure to outlets 
and the quality of our 
shopping centres mean 
our portfolio is well 
placed to benefit from 
the flight to prime:
 – Trinity Leeds accounts 
for 19% of retail space 
in Leeds city centre 
but has a 35% share 
of spend

 › The outlets experience is 
not replicable online and 
provides a resilient model

 › Leisure will be another 
important element of 
experience – we have let 
the 80,000 sq ft former 
Debenhams space to 
Gravity at Southside, 
Wandsworth, providing a 
significant footfall driver 
and improvement in mix

 › Increased operational 
risk is a reality but it is 
something that can be 
embraced and treated 
as an opportunity, 
particularly with rents 
approaching sustainable 
levels. We have increased 
the number of turnover 
only leases by 76% 
this year

 › Zara business 

development during  
the pandemic period:
 – White Rose, Leeds – 
21,000 sq ft renewal

 – One New Change, EC4 –  

new letting of 
26,000 sq ft

 – St David’s, Cardiff – 

opened a new 
38,000 sq ft store
 – Bluewater, Kent – 

upsize opened Dec 
2020, from 19,000 sq ft 
to 37,000 sq ft

 › Decathlon have opened 
their 35,000 sq ft unit at 
Trinity Leeds

Page 

 43

Landsec // Annual Report 2021 » Strategic ReportPage 

 44

CREATING VALUE THROUGH DEEP 
BRAND PARTNER RELATIONSHIPS
We are developing deeper relationships 
with our brand partners to enable them to 
maximise the role of the physical retail 
environment. By understanding our brand 
partners and their aspirations for the physical 
environment, we can develop a range of 
leasing models to suit different situations. 
There will not be a one-size-fits-all solution 
on how we contract with our brand partners, 
but rather different models that enable all 
parties to share in the value of the physical 
store. We are currently developing a suite of 
four products to address evolving space 
needs. These will operate in a similar way to 
the three products we have developed within 
our office portfolio, enabling us to better 
serve our brand partners and attract and 
retain new ones across existing and emerging 
market segments.

Operating and 
portfolio review
continued

LOOKING 
FORWARD,  
OUR 
REIMAGINE 
STRATEGY 
IS BASED 
ON THREE 
PRIORITIES:

CREATING VALUE THROUGH TAILORED 
GUEST EXPERIENCES
We are putting guest experiences at the 
heart of everything we do, so that our 
destinations continue to be relevant for 
the communities they serve and deliver 
shopping and leisure experiences that 
cannot be matched online. This will help 
ensure our destinations remain the location 
of choice for our brand partners to deliver 
their physical and digital propositions to 
meet specific needs of our guests. During 
the pandemic, we added activities services 
such as virtual shopping and click & collect, 
expanded our ‘al fresco’ dining options and 
introduced drive through collection points 
to help our brand partners to connect with 
their customers.

Landsec // Annual Report 2021 » Strategic ReportCREATING VALUE THROUGH ASSET 
MANAGEMENT EXPERTISE
The last few years have demonstrated that 
some of our retail destinations are over-
sized, and we do not have the best 
occupier mix and usage of space at all 
our assets. We are underway designing a 
new approach to assessing and planning 
the right use and mix of space at our 
destinations. The approach is underpinned 
by data; catchment insight, economic 
forecasts and predictions of social trends 
all contribute to determining how our 
assets can be best placed to maximise 
future growth and de-risk returns.

Page 

 45

3

GROW THROUGH URBAN 
OPPORTUNITIES
Urban opportunities are essentially mixed-
use, multi-phase regeneration projects 
rooted in a need to redevelop parts of the 
built environment that are no longer fit 
for purpose. Retail is the most prominent 
example, and our Urban opportunities 
portfolio comprises five suburban London 
projects with redevelopment potential over 
1.6 million sq ft with the potential to 
extend to around 8.0 million sq ft of 
mixed-use space. 

These urban development projects can offer 
a compelling blend of income, development 
upside and rental growth throughout their 
lives. And development can be phased, 
enabling risk and capital investment to 
be spread over the life of the projects.

At our most advanced scheme, Finchley 
Road, NW3, consultations have taken place 
with a further phase of consultation due 
in early summer as we progress our master 
planning and design. We remain on track 
to submit our planning application this 
coming financial year. Our other projects 
are all progressing through concept and 
design during the pre-development phase. 
Our large mixed-use schemes will embrace 
local communities and placemaking to 
deliver the most suitable and sustainable 
developments in line with our purpose to 
provide sustainable places and connect 
communities. We have engaged external 
agencies to help develop our overall vision 
for our Urban opportunities. And we have 
progressed discussions with a number of 
leisure operators to trade rent reductions 
for lease break points and flexibility as we 
progress towards vacant possession.

The redevelopment potential and more 
convenience-led nature of these assets 
has meant that valuations have been more 
resilient than shopping centres but were 
still down 23.3% to £0.4bn. Across our five 
schemes, 45% of retailers remained open 
throughout the third lockdown, significantly 
ahead of the rest of the retail assets in our 
portfolio. This reflects the local convenience 
nature of our five schemes and demonstrates 
that these assets already play an important 
role within their local communities.

The timeline for these projects is long but 
the right opportunities can start delivering 
balanced returns in the near future. We are 
also evaluating opportunities to add to our 
portfolio, ideally with projects that offer an 
accelerated returns horizon.

So, looking forward, our strategy will be to 
progress planning and delivery strategies 
for our existing portfolio of projects and 
to evaluate and ideally secure new 
complementary opportunities.

4

REALISE CAPITAL FROM SUBSCALE 
SECTORS
Our £1.3bn Subscale sectors portfolio 
comprises hotels, leisure parks and retail 
parks, which we intend to divest over the 
medium term. 

The £0.4bn hotel portfolio has been 
impacted by the periods of lockdown during 
the pandemic with the majority of our 
hotels closed for 20 weeks on average over 
the year. The portfolio is let on turnover 
based leases and income has been 
significantly lower during the year, down 
90%. As lockdown restrictions ease, we 
expect to see a recovery in the hotel sector 
and our portfolio of two and three-star 
hotels is well placed to benefit.

Our leisure portfolio comprises assets typically 
anchored by cinemas and leisure and F&B 
operators. Social distancing measures have 
impacted the performance at these assets. 
Cinemas were closed for 41 weeks of the year 
and the F&B industry has been particularly 
challenged. This was reflected in valuations 
which were down 23.0% to £0.5bn. These 
assets, like the hotels, are well placed to 
benefit from the expected consumer-led 
recovery. We continue to work on asset 
management initiatives across the portfolio 
to ensure it is well positioned for sale.

Our ten retail parks performed more 
strongly, benefiting from their open-air 
design and increased spending on home 
and leisure products. However, the portfolio 
was not immune from the challenges faced 
by the wider market and values declined by 
10.1% to £0.4bn. The valuation declines in 
retail parks are less pronounced than other 
retail assets, and there has been increased 
investor demand for stronger retail parks in 
recent months.

The F&B segment of both portfolios has been 
challenged but we have responded quickly to 
replace operators. In response to Pizza Hut 
entering CVA, we replaced three units with 
Canadian fast food operator Tim Hortons 
on 15 year leases. In addition, Tim Hortons 
will convert these units into drive-thrus. 
We have also completed two deals with 
both KFC and Burger King. At six sites, we 
have replaced units previously occupied by 
Chiquito, Frankie and Benny’s and Bella Italia 
with foodhall operator Gourmet4 – their 
concept reverses the classic restaurant 
model with a delivery business supported 
by a strong eat-in operation.

Landsec // Annual Report 2021 » Strategic ReportFinancial review

Martin Greenslade reports  
on our financial performance 
and explains the movement  
in our key financial measures.

MARTIN GREENSL ADE
CHIEF FINANCIAL OFFICER

Page 

 46

OVERVIEW
We began and ended the financial year 
with the country in lockdown, many retail 
and leisure destinations closed and our 
offices, while open, largely deserted as 
most people followed Government 
guidance to work from home. While 
conditions are now improving and we look 
forward to a full re-opening of the UK 
economy, the effect of Covid-19 on our 
business and financial performance has 
been significant.

In early April, we were quick to acknowledge 
the effect of lockdown on our occupiers 
by setting up our £80m customer support 
fund for those most in need. At about the 
same time, the Government introduced 
a temporary rent collection moratorium 
which has severely impacted our ability 
to enforce rent collection. With the 
moratorium still in place, there has been 
little incentive for our retail and leisure 
occupiers to make payments or even agree 
and document rent concessions from our 
customer support fund when they are 
able to withhold rent payments without 
consequences. While much rent due 
from leisure and retail occupiers has been 
withheld, it would be a mistake not to 
acknowledge those occupiers who have 
paid their rent and service charge in full, 
despite being negatively impacted by the 
pandemic. Hopefully, as retailers and leisure 
operators can now see a way out of the 
pandemic towards full re-opening, we will 
see a return to timely rent payments and 
agreement on how outstanding amounts 
will be settled.

The impact on our results from unpaid rent 
and service charges has been significant. 
During the year we have made bad debt 
provisions of £127m on top of the £23m 
we provided in last year’s results against 
quarterly rent due on 25 March 2020. 
This is an unprecedented level of provisions 
and is based on a cautious assessment 
of the impact of concessions, CVAs and 
business failures on how much rent we will 
collect. Time will tell whether we have been 
too cautious or optimistic in our assessment 
of these factors but it is our best estimate 
today based on our knowledge of each 
individual occupier. In total, we have provided 
for approximately 38% of the retail and 
leisure rent for the year. Covid-19 and 
lockdown has also led to a sharp decline 
in turnover related income from our 
hotels, car parks and outlets. The impact 
of reduced income and higher bad debt 
provisions is behind the decline in revenue 
profit to £251m (2020: £414m).

Landsec // Annual Report 2021 » Strategic ReportThe decline in asset values we saw in 
our retail and leisure assets last year has 
continued while our London offices have 
been more resilient with a relatively small 
reduction in values. While our external 
valuer, CBRE, has removed the material 
uncertainty clause that they included 
at 31 March 2020 (except for our hotel 
portfolio), the valuation declines in 
regional shopping centres and outlets 
remain more driven by sentiment than 
transactional activity. This is not true 
of the London office investment market 
which continues to demonstrate liquidity, 
with good investment appetite and 
transactions completing.

HIGHLIGHTS

£251m

Revenue profit1  
(2020: £414m)

£(1,393)m

Loss before tax 
(2020: £(837)m)

33.9p

Adjusted diluted 
earnings per share1 
(2020: 55.9p)

27.0p

Dividend per share 
(2020: 23.2p)

£10.8bn

Combined Portfolio1 
(2020: £12.8bn)

975p

Net assets per share 
(2020: 1,182p)

1.  Including our proportionate share of subsidiaries 

and joint ventures, as explained in the Presentation 
of financial information below.

Revenue profit for the year to 31 March 2021 
was £251m, down 39.4% from £414m as a 
result of the impact of Covid-19 across the 
portfolio. Adjusted diluted earnings per 
share were also down 39.4% at 33.9p due 
to the reduction in revenue profit. Over the 
year, our assets declined in value by 13.7% 
or £1,646m (including our proportionate 
share of subsidiaries and joint ventures) 
compared with a £1,179m decline last year. 
This decline in the value of our assets is 
behind our loss before tax of £1,393m 
(2020: £837m loss) and the reduction in 
our EPRA net tangible assets per share 
in the year, down 17.4% to 985p. 

Page 

 47

Presentation of financial information

Our property portfolio is a combination 
of properties that are wholly owned by 
the Group, part owned through joint 
arrangements and those owned by the 
Group but where a third party holds a 
non-controlling interest. Internally, 
management reviews the results of 
the Group on a basis that adjusts for 
these forms of ownership to present 
a proportionate share. The Combined 
Portfolio, with assets totalling £10.8bn, 
is an example of this approach, 
reflecting the economic interest we 
have in our properties regardless of 
our ownership structure. We consider 
this presentation provides additional 
information to stakeholders on the 
activities and performance of the 
Group, as it aggregates the results of 
all the Group’s property interests which 
under IFRS are required to be presented 
across a number of line items in the 
statutory financial statements.

The same approach is applied to many 
of the other measures we discuss and, 
accordingly, a number of our financial 
measures include the results of our 
joint ventures and subsidiaries on a 
proportionate basis. Measures that 
are described as being presented on a 
proportionate basis include the Group’s 
share of joint ventures on a line-by-line 
basis but exclude the non-owned 
elements of our subsidiaries. This is 
in contrast to the Group’s statutory 
financial statements, where the Group’s 
interest in joint ventures is presented 
as one line on the income statement 

and balance sheet, and all subsidiaries 
are consolidated at 100% with any 
non-owned element being adjusted 
as a non-controlling interest or 
redemption liability, as appropriate. 
Our joint operations are presented 
on a proportionate basis in all 
financial measures. 

Measures presented on a proportionate 
basis are alternative performance 
measures as they are not defined under 
IFRS. Where appropriate, the measures 
we use are based on best practice 
reporting recommendations published 
by EPRA. For further details see table 113 
in the Business analysis section.

During the year, following the strategy 
review, we changed how we report 
financial information to better reflect 
the way we manage our assets. Assets 
have been reallocated by strategic 
priority into one of four new segments: 
Central London, Regional retail, Urban 
opportunities and Subscale sectors. 

The sector breakdown within our 
Combined Portfolio analysis disclosure 
has been re-ordered to reflect the 
new segments and the level of detail 
reported in the CPA for the office assets 
has been reduced to reflect the fact 
that all the London office assets are 
managed in a consistent manner 
irrespective of their location. The prior 
year has been restated in the new 
format and a reconciliation to the 
previous presentation has been provided 
on our website.

INCOME STATEMENT
Our income statement has two key 
components: the income we generate 
from leasing our investment properties 
net of associated costs (including finance 
expense), which we refer to as revenue 
profit, and items not directly related to 
the underlying rental business, principally 
valuation changes, profits or losses on the 
disposal of properties and finance charges 
related to bond repurchases, which we call 
Capital and other items.

We present two measures of earnings per 
share: the IFRS measure of basic earnings per 
share, which is derived from the total profit or 
loss for the year attributable to shareholders, 
and adjusted diluted earnings per share, 
which is based on tax-adjusted revenue profit, 
referred to as adjusted earnings.

Income statement 

Table 8

Year ended
31 March 
2021 
£m

Year ended
31 March 
2020
£m

251

414

(1,644)

(1,251)

Table

9

15

Revenue profit

Capital and other 
items

Loss before tax

(1,393)

(837)

Taxation

Loss attributable 
to shareholders

Basic loss per 
share

Adjusted diluted 
earnings per share

–

5

(1,393)

(832)

(188.2)p (112.4)p

33.9p

55.9p

Landsec // Annual Report 2021 » Strategic ReportFinancial review
continued

Page 

 48

Our loss before tax was £1,393m, compared 
with a loss of £837m in the prior year, due 
to a greater fall in the value of our assets 
this year (down £1,646m, compared with 
£1,179m last year) as well as a £163m 
reduction in revenue profit. The loss per 
share this year was 188.2p, compared with 
a loss per share of 112.4p in the prior year. 
Adjusted diluted earnings per share 
decreased by 39.4%, from 55.9p to 33.9p

Revenue profit

this year, as a result of the decrease 
in revenue profit from £414m to £251m. 
There is no difference between our 
adjusted diluted earnings per share 
and the EPRA measure.

The reasons behind the movements 
in revenue profit and Capital and other 
items are discussed in more detail below.

REVENUE PROFIT
Revenue profit is our measure of underlying 
pre-tax profit, presented on a proportionate 
basis. A full definition of revenue profit is 
given in the Glossary. Revenue profit 
decreased by £163m to £251m for the year 
ended 31 March 2021 (2020: £414m) as set 
out in the table below. 

Year ended 31 March 2021

Year ended 31 March 2020

Table 9

Central 
London 
£m 

Regional 
retail
£m

Urban 
opps
£m

Subscale 
sectors
£m

Chart

Gross rental income1

Net service charge expense

Net direct property expenditure

Bad and doubtful debts expense

Segment net rental income

Net indirect expenses

Revenue profit before interest

Net finance expense

Revenue profit

1. Includes finance lease interest, after rents payable.

306

157

–

(9)

(17)

280

(3)

(13)

(69)

72

26

–

(4)

(10)

12

10

11

Total 
£m

569

(5)

(32)

80

(2)

(6)

(31)

(127)

41

405

(80)

325

(74)

251

Central 
London 
£m 

Regional 
retail
£m

Urban 
opps
£m

Subscale 
sectors
£m

327

1

(13)

(5)

310

193

(3)

(19)

(18)

153

29

–

(4)

(3)

22

114

(2)

(7)

(7)

98

Total 
£m

663

(4)

(43)

(33)

Change
£m

(94)

(1)

11

(94)

583

(178)

(74)

(6)

509

(184)

(95)

21

414

(163)

The main driver behind the reduction in revenue profit was a £178m decrease in net rental income. This reduction and other changes 
compared with last year are explained in more detail below.

Net rental income

Net rental income1 (£m)

600

550

500

450

400

350

583

(71)

e
h
t

r
o
f

e
m
o
c
n

i

l

a
t
n
e
r

t
e
N

0
2
0
2
h
c
r
a
M

1
3
d
e
d
n
e

r
a
e
y

e
k

i
l
-
r
o
f
-
e
k
L

i

s
e
i
t
r
e
p
o
r
p
t
n
e
m

t
s
e
v
n

i

(94)

e
s
n
e
p
x
e

s
t
b
e
d

l

u
f
t
b
u
o
d
d
n
a
d
a
b

–
s
e
i
t
r
e
p
o
r
p
e
k

i
l
-
r
o
f
-
e
k
L

i

(9)

d
e
s
o
p
o
r
P

s
t
n
e
m
p
o
e
v
e
d

l

1

e
m
m
a
r
g
o
r
p

t
n
e
m
p
o
e
v
e
D

l

–

l

d
e
t
e
p
m
o
C

s
t
n
e
m
p
o
e
v
e
d

l

2

s
n
o
i
t
i
s
i
u
q
c
A

9
1
0
2

l
i
r
p
A
1
e
c
n
i
s

(9)

s
l
a
s
o
p
s
i
D

9
1
0
2

l
i
r
p
A
1
e
c
n
i
s

2

y
t
r
e
p
o
r
p
-
n
o
N

e
m
o
c
n

i

d
e
t
a
e
r

l

Chart 10

405

e
h
t

r
o
f

e
m
o
c
n

i

l

a
t
n
e
r

t
e
N

1
2
0
2
h
c
r
a
M

1
3
d
e
d
n
e

r
a
e
y

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information above.

Net rental income movement in the year

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Like-for-like net rental income was down 
£165m, with increased bad and doubtful 
debts accounting for £94m of the decline. 
Further information on our rent collections 
and bad debt provisions is set out below. 
Like-for-like net rental income before bad 
debt provisions was down £71m largely due 
to a reduction in short-term and turnover 
related income of £56m and CVAs and 
administrations of £22m, partly offset 
by an £11m reduction in direct property 
expenditure. Income from our Accor hotel 
portfolio, which is all linked to turnover, was 
down £24m, while car park income reduced 
by £15m. Turnover related top-ups, principally 
in our outlet portfolio, declined by £11m and 
Piccadilly Lights, W1 saw a £6m reduction 
from short-term advertising campaigns. 

Outside the like-for-like portfolio, there 
was a £9m reduction in net rental income 
from proposed developments, driven by 
Portland House, SW1, which reached 
vacant possession of the office space 
in March 2020. There was also a £9m 
reduction in net rental income following 
the disposal of 1 & 2 New Ludgate, EC4 and 
7 Soho Square, W1 in the current year and 
Poole retail park in the prior year. The £2m 
increase in non-property related income 
largely reflects the release of a provision 
following an agreement which ended 
our obligations under one of our last 
remaining Landflex leases.

Rent collections  
25 March 2021 quarter 1,2

Offices

Rest of Central London

Regional retail

Urban opportunities

Subscale sectors

Rent collections  
For the year ended 24 March 2021 1,2

Offices

Rest of Central London

Regional retail

Urban opportunities

Subscale sectors

Total

Net indirect expenses
Net indirect expenses represent the indirect 
costs of the Group including joint ventures. 
In total, net indirect expenses were £80m 
(2020: £74m). The £6m increase is partly 
due to higher uncapitalised development-
related expenditure and professional and 
consultancy fees. 

Net finance expense  
(included in revenue profit)

Net finance expense1 (£m)

Chart 11

100

95

(17)

75

50

0
2
0
2
h
c
r
a
M

1
3
d
e
d
n
e

r
a
e
y

e
h
t

r
o
f

e
s
n
e
p
x
e

e
c
n
a
n
fi
t
e
N

(4)

t
s
e
r
e
t
n

i

d
e
s
i
l

a
t
i
p
a
C

s
t
s
o
c

t
s
e
r
e
t
n

I

Impact of:

74

1
2
0
2
h
c
r
a
M

1
3
d
e
d
n
e

r
a
e
y

e
h
t

r
o
f

e
s
n
e
p
x
e

e
c
n
a
n
fi
t
e
N

1.  Including our proportionate share of subsidiaries and 
joint ventures, as explained in the Presentation of 
financial information above.

Our net finance expense has decreased by 
£21m to £74m due to reductions in interest 
payable following debt management 
exercises carried out last year, lower base 
rates and an increase in interest capitalised 
on our developments in the year.

Recent rent collections and related 
provisions
In early April, soon after the start of the 
first national lockdown, we established 
a customer support fund of £80m for 
occupiers most in need of our assistance 
with a focus on our retail and leisure 
portfolios. During the year, we have worked 
with our occupiers to agree rent concessions 
out of the fund and the payment of any 
outstanding balances. We also agreed 
with some occupiers for rents to be paid 
on a monthly basis, or to be deferred 
to later quarters to assist with cash 
flow management. 

£110m of rent was due on the 25 March 2021 
quarter day, including the Group’s share of 
joint venture debtors. While this rent almost 
entirely relates to the 2021/22 financial year, 
we are still required to assess its recoverability 
at 31 March 2021. The table below shows 
the amount and percentage of this rent 
collected to date after adjusting for the 
impact of customers having entered CVAs 
and administrations, concessions agreed 
out of the fund and agreed monthly and 
deferred payment terms. A similar analysis 
is shown for the rents which were due 
between 25 March 2020 and 24 March 2021.

Table 12

Gross 
amounts 
due 
25 March
£m

Impact of 
CVAs and 
admins
£m

Concessions
£m 

Agreed changes in 
payment terms

Monthly 
payment 
terms
£m

Deferred 
payments
£m

 Net 
amounts 
due 
25 March
£m

Amounts 
received
to date
£m

Amounts 
received
to date
%

63

9

16

5

17

110

–

–

–

–

(1)

(1)

–

(1)

(3)

–

(1)

(5)

(1)

–

(1)

–

(1)

(3)

–

–

–

–

–

–

62

8

12

5

14

101

61

5

7

2

7

82

98

63

58

40

50

81

Gross 
amounts
 due for
the year3
£m

Impact of 
CVAs and 
admins
£m

Agreed changes in 
payment terms

Concessions
£m 

Deferred 
payments
£m

 Net 
amounts 
due for
the year3
£m

Amounts 
received
to date
£m

328

58

191

30

101

708

–

(2)

(12)

(1)

(6)

(21)

(1)

(5)

(21)

(2)

(8)

(37)

(1)

(1)

(1)

(1)

(3)

(7)

326

50

157

26

84

643

326

40

112

16

60

554

Table 13

Amounts 
received
to date
%

100

80

71

62

71

86

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information above.
2. All amounts are shown gross of VAT. Where an amount billed remains uncollected and is subsequently written off, the VAT component will be recovered by the Group.
3. Due dates from 25 March 2020 to 24 March 2021. Does not include 25 March 2021 quarter day rents.

Page 

 49

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review
continued

Page 

 50

Of the £101m of net rent billed for the 
25 March 2021 quarter, £19m remains 
outstanding with £89m outstanding from 
rents due between 25 March 2020 and 
24 March 2021. Following legislation 
introduced as a result of the pandemic, the 
options available to landlords to recover 
outstanding amounts have been significantly 

reduced. As a result, there is limited incentive 
for those who can afford to pay rent to do 
so and for those who are in difficulty to agree 
and document concessions.

Given this situation, we have assessed the 
outstanding debtors for recoverability and 
provided £127m for bad debts in the year. 

The provision includes £42m for occupiers 
where we have agreed concessions out 
of our customer support fund and £13m 
against tenant lease incentive balances. 
More detail on the amounts provided, 
including the impact on revenue profit 
for the year, is included in the table below.

Provisions for bad and doubtful debts1

Provisions related to customer support fund concessions

Other provisions for rents receivable

Provisions for service charge receivables

Tenant lease incentive provisions

Bad debt expense charged to revenue profit in the year

Group
£m

37

50

12

11

110

Joint 
ventures
£m

5

8

2

2

17

Table 14

Total
£m

42

58

14

13

127

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information above.

As we work to agree and document rent 
concessions with individual retail and leisure 
occupiers, we expect this to result in the 
payment of the balance of their outstanding 

amounts. Nevertheless, we have taken what 
we believe to be a cautious view on provisions 
as we recognise the challenge of a gradual 
exit from lockdown, ongoing social 

distancing and the risk of further CVAs and 
administrations. Of the total amount of rent 
outstanding at 31 March 2021, around 60% 
was covered by a doubtful debt provision.

CAPITAL AND OTHER ITEMS 

Capital and other items1

Valuation and profit on disposals

Valuation deficit

Profit/(loss) on disposal of investment properties

(Loss)/profit on disposal of trading properties

Net finance expense

Other items

Profit from long-term development contracts

Gain on settlement of liability

Other

Exceptional items

Capital and other items

1. Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial information above.

Year ended 
31 March 
2021
£m

Table

Table 15

Year ended 
31 March 
2020
£m

7

(1,646)

(1,179)

16

5

(1)

(3)

–

4

1

(4)

(6)

7

(68)

3

–

(3)

(5)

(1,644)

(1,251)

Landsec // Annual Report 2021 » Strategic ReportThis year, there was no net tax charge 
(2020: credit of £5m). 

The Group has met all the REIT 
requirements, including the payment by 
31 March 2021 of the minimum Property 
Income Distribution (PID) for the year 
ended 31 March 2020. The forecast 
minimum PID for the year ended 31 March 
2021 is £143m, which must be paid by 
31 March 2022. The Group has already made 
PID dividends relating to 31 March 2021 of 
£49m, leaving £94m to be paid in the 
coming year.

Our latest tax strategy can be found on 
our corporate website. In the year, the total 
taxes we incurred and collected were £69m 
(2020: £171m), of which £25m (2020: £47m) 
was directly borne by the Group including 
environmental taxes, business rates and 
stamp duty land tax. The Group has a low 
tax risk rating from HMRC.

Gain on settlement of liability
We recognised a £4m gain this year after 
settling the s106 liability at Nova, SW1, at a 
lower value than the previously anticipated 
cost of fulfilling the obligations. 

Exceptional items
We incurred £4m (2020: £5m) of impairment 
charges during the year which have been 
classified as exceptional. As a result of 
a decline in the value of Bluewater, Kent, 
an impairment test of the intangible asset 
related to the management rights for the 
centre was carried out. This resulted in 
impairment charges of £4m in the year 
(2020: £4m) against the intangible asset 
we hold in the balance sheet and £nil 
(2020: £1m) against the related goodwill. 
At the year end, our intangible asset was 
£2m and the related goodwill was £1m.

TAXATION
As a REIT, our income and capital gains 
from qualifying activities are exempt 
from corporation tax. 90% of this income 
must be distributed as a Property Income 
Distribution and is taxed at the shareholder 
level to give a similar tax position to direct 
property ownership. Non-qualifying 
activities, such as sales of trading properties, 
are subject to corporation tax.

An explanation of the main Capital and 
other items is given below.

Valuation of investment properties
Our Combined Portfolio declined in value by 
13.7% or £1,646m over the year compared 
with a decrease in the prior year of £1,179m. 
A description of market conditions and a 
breakdown of valuation movements by 
category are set out in the Operating 
and portfolio review (table 7).

Profit/(loss) on disposals 
The net profit on disposals of £4m in the 
year (2020: £1m) relates to the sale of 
both investment and trading properties. 
We recognised a £2m profit on the disposal 
of 7 Soho Square, W1, in September 2020 
and a £5m profit on the disposal of 1 & 2 
New Ludgate, EC4 in December 2020.

Partly offsetting this was our £2m share of 
the Nova joint venture’s loss on disposal of 
Nova Place, SW1 and n2, SW1, which were 
acquired by the Group in the year, and a 
£1m loss on trading properties.

Net finance expense (included in Capital 
and other items)
In the year ended 31 March 2021, we 
incurred £3m of net finance expense that 
is excluded from revenue profit principally 
due to premiums paid on the redemption 
of medium term notes.

Net finance expense1

Year ended 
31 March 
2021
£m

3

1

(1)

3

Premium on 
redemption of 
medium term notes 
(MTNs)

Fair value 
movement on 
interest-rate swaps

Other net finance 
income 

Total

Table 16

Year ended 
31 March 
2020
£m

59

9

–

68

1. Including our proportionate share of subsidiaries 

and joint ventures, as explained in the Presentation 
of financial information above.

Page 

 51

Landsec // Annual Report 2021 » Strategic ReportFinancial review
continued

BALANCE SHEET

Balance sheet

Combined Portfolio

Adjusted net debt

Other net liabilities

EPRA net tangible assets 

Excess of fair value over net investment in finance leases book value

Other intangible asset

Fair value of interest-rate swaps

Net assets

Net assets per share

EPRA net tangible assets per share1

1. EPRA net tangible assets per share is a diluted measure.

Our net assets principally comprise the 
Combined Portfolio less net debt. Both IFRS 
net assets and EPRA net tangible assets 
declined over the year ended 31 March 2021 
primarily due to the reduction in the value 
of our investment properties.

At 31 March 2021, our net assets per share 
were 975p, a decrease of 207p or 17.5% 
from 31 March 2020. EPRA net tangible 
assets per share were 985p, a decrease 
of 207p or 17.4%. 

Chart 18 summarises the key components 
of the £1,534m decrease in our EPRA net 
tangible assets over the year.

Page 

 52

NET DEBT AND GEARING

Table 17

Net debt and gearing 

Table 19

31 March 
2021
£m

10,791

31 March 
2020
£m

31 March 
2021

31 March 
2020

12,781

Net debt

£3,509m £3,942m

(3,489)

(3,926)

Adjusted net debt1

£3,489m £3,926m

(2)

7,300

(93)

2

3

(21)

8,834

Group LTV1

(90)

Security Group LTV

7

(1)

Weighted average  
cost of debt1

32.2%

32.7%

2.2%

30.7%

32.5%

1.8%

7,212

8,750

975p

985p

1,182p

1,192p

Movement in EPRA net  
tangible assets1 (£m)

Chart 18 

Diluted per share (pence)

1,192

34

(222)

(18)

(1)

985

8,834

251

(1,646)

(133)

(6)

7,300

10,000

9,000

8,000

7,000

6,000

5,000

1.  Including our proportionate share of subsidiaries 

and joint ventures, as explained in the Presentation 
of financial information above.

Over the year, our net debt decreased 
by £433m to £3,509m. The main elements 
behind this decrease are set out in our 
statement of cash flows and note 21 
to the financial statements. 

Adjusted net debt was down £437m 
to £3,489m, with the main movements 
outlined in chart 20 below. For a 
reconciliation of net debt to adjusted 
net debt, see note 20 to the financial 
statements.

t
fi
o
r
p
e
u
n
e
v
e
R

t
i
c
fi
e
d
n
o
i
t
a
u
a
V

l

0
2
0
2
h
c
r
a
M

1
3
t
a

i

s
t
e
s
s
a
e
l
b
g
n
a
t
t
e
n
A
R
P
E

s
d
n
e
d
v
D

i

i

r
e
h
t
O

1
2
0
2
h
c
r
a
M

1
3
t
a

i

s
t
e
s
s
a
e
l
b
g
n
a
t
t
e
n
A
R
P
E

1.  Including our proportionate share of subsidiaries 

and joint ventures, as explained in the Presentation 
of financial information above.

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The weighted average maturity of our 
debt has increased to 11.5 years following 
a reduction at 31 March 2020 to 9.6 years 
after we drew down on our facilities. 
The weighted average cost of our debt at 
31 March 2021 was 2.2% (31 March 2020: 
1.8%). The weighted average cost of our net 
debt at 31 March 2021, which recognises the 
minimal interest income on cash deposits, 
was also 2.2% (31 March 2020: 2.4%).

DIVIDEND
During the year we reinstated quarterly 
dividends, having suspended them due 
to the pandemic. We did not declare a 
first quarterly dividend, but paid a second 
quarterly dividend of 12.0p per share which 
we viewed as a combined first and second 
quarterly dividend at a level of 6.0p per 
quarter. A third quarterly dividend of 6.0p 
per share was paid on 30 March 2021. 
We are now recommending a final dividend 
of 9.0p per share to be paid on 23 July 2021 
to shareholders registered at the close of 
business on 18 June 2021. Together with the 
final dividend, our full year dividend is 27.0p 
or £200m, up 16.4%. The first quarterly 
dividend, payable in October 2021, will be 
announced nearer the time.

At 31 March 2021, the Company had 
distributable reserves of £2.7bn. We do not 
anticipate that the level of distributable 
reserves will limit distributions for the 
foreseeable future.

MARTIN GREENSLADE
CHIEF FINANCIAL OFFICER

Movement in adjusted net debt1 (£m)

Chart 20

4,000

3,926

(249)

127

220

95

(634)

(10)

3

11

3,489

3,000

2,000

0
2
0
2
h
c
r
a
M

1
3
t
a

t
b
e
d
t
e
n
d
e
t
s
u
j
d
A

w
o
fl
n

i

h
s
a
c

t
e
n
d
e
t
s
u
d
A

j

s
e
i
t
i
v
i
t
c
a
g
n
i
t
a
r
e
p
o
m
o
r
f

i

d
a
p
s
d
n
e
d
v
D

i

i

s
n
o
i
t
i
s
i
u
q
c
A

s
l
a
s
o
p
s
i
D

e
r
u
t
i
d
n
e
p
x
e

l

a
t
i
p
a
C

i

d
e
v
e
c
e
r

n
o
i
t
a
r
e
d
i
s
n
o
c
d
e
r
r
e
f
e
D

n
o
m
u
m
e
r
P

i

s
N
T
M

f
o
n
o
i
t
p
m
e
d
e
r

r
e
h
t
O

1
2
0
2
h
c
r
a
M

1
3
t
a

t
b
e
d
t
e
n
d
e
t
s
u
j
d
A

1.  Including our proportionate share of subsidiaries and joint ventures, as explained in the Presentation of financial 

information above.

Net cash inflow from operating activities 
was £249m. Capital expenditure on 
investment properties was £220m, largely 
related to our development programme, 
with a further £95m spent on acquiring 
investment properties, principally 55 Old 
Broad Street, EC2. Net cash flow from 
disposals totalled £634m, with £550m 
received from the sale of 1 & 2 New Ludgate, 
EC4, £78m from the sale of 7 Soho Square, 
W1 and £4m from trading properties.

FINANCING
At 31 March 2021, our committed revolving 
facilities totalled £2,715m (31 March 2020: 
£2,715m). The pricing of our facilities which 
fall due in more than one year range from 
LIBOR +65 basis points to LIBOR +75 basis 
points. Borrowings under our commercial 
paper programme typically have a maturity 
of less than three months, currently carry a 
weighted average interest rate of LIBOR +11 
basis points and are unsecured. 

The most widely used gearing measure 
in our industry is loan-to-value (LTV). 
We focus most on Group LTV, presented 
on a proportionate basis, which increased 
from 30.7% at 31 March 2020 to 32.2% at 
31 March 2021, due to the decline in the 
value of our assets partly offset by the 
reduction in net debt. Our Security Group 
LTV also increased, from 32.5% to 32.7%, 
but to a lesser extent as we moved 
additional assets into the Security Group.

The total amount of drawn bank debt 
was £209m (31 March 2020: £1,944m) 
with £906m of commercial paper in issue 
(31 March 2020: £977m). At 31 March 2021, 
we did not have any cash on hand 
(31 March 2020: cash balances of £1,345m). 
During the year, the sterling bond and 
commercial paper markets normalised, 
having been effectively closed to new 
issuance at March 2020. As a result, during 
the early part of the year, we repaid the 
cash balances we were holding as a liquidity 
buffer at 31 March 2020. At 31 March 2021, 
we had £1.6bn of available undrawn facilities, 
net of our outstanding commercial paper.

Page 

 53

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our approach  
to sustainability

As one of the leading real estate 
companies in the UK and Europe, we 
recognise we have a responsibility, and 
significant role to play, in addressing 
long-term challenges such as 
combatting climate change, protecting 
scarce resources, improving diversity 
and reducing inequality. 

S
E
C
A
L
P
E
L
B
A
N
A
T
S
U
S

I

1

These challenges are likely to affect all 
businesses. For that reason, in developing 
our business strategy, we have identified 
ESG leadership as key to performance, 
and an important source of competitive 
advantage. It will help us ensure our 
business remains relevant and creates 
value over the long term.

Sustainability has always been central 
to how we do business. It may be in the 
way we design and operate our buildings 
to minimise our carbon footprint and 
environmental impact, and enhance 
the health and wellbeing of our people, 
partners, occupiers and visitors who use 
them. Or in the importance we place 
on making sure our assets and activities 
enhance local communities and support 
those most in need of help, especially 
as we recover from the pandemic. 

Sustainability is integral to our purpose 
to create places that make a lasting 
positive contribution to our communities 
and our planet.

Page 

 54

S
E
I
T
I
N
U
M
M
O
C
G
N
I
T
C
E
N
N
O
C

2

L
A
I
T
N
E
T
O
P
G
N
I
S
I
L
A
E
R

3

OUR

PURPOSE

We want to provide lasting value 
to the environment and society 
through the work we do. It’s at 
the heart of how we engage our 
employees, customers, partners 
and communities. Our goal is 
to lead our industry in bringing 
different people together and 
providing opportunities for all.

1

Sustainable places

When we design, build and 
manage our buildings, we 
make sure we consider efficiency 
of resources, the wellbeing 
of occupants, using ethical 
material sourcing, the 
biodiversity of the area and 
the value we deliver for our 
local communities through 
our education, charity and 
employment programmes.

2 Connecting communities

We connect with our 
communities by creating jobs 
and opportunities for a diverse, 
inclusive workforce. We also 
engage our customers and 
partners on our social 
programmes, recognising the 
value in helping them connect 
with the local community. 

3 Realising potential

Our Affinity Networks and 
development programmes 
are helping our employees 
thrive within an environment 
that values and supports their 
wellbeing. Our volunteering 
programme also plays an 
important role in developing 
our people’s confidence, 
relationships and leadership 
skills. 

 Read about Growth 

with Purpose on pages 20-29

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
Our sustainability 
programme

We have been leading our sector in 
sustainability for a number of years, 
running an ambitious sustainability 
programme split into three areas to  
address our most material social  
and environmental issues:

CREATING JOBS  
AND OPPORTUNITIES
Social value; Fairness; Diversity  
& Inclusion; Health & Safety

EFFICIENT USE OF  
NATURAL RESOURCES
Climate change & carbon; 
Renewables; Energy; Waste

SUSTAINABLE DESIGN  
AND INNOVATION
Resilience; Materials;  
Biodiversity; Wellbeing

We have identified the above issues as 
the most important ones to us and our 
stakeholders. This followed a detailed 
sustainability materiality review we carried 
out in 2016, in line with the methods 
supported by the Global Reporting Initiative 
and AccountAbility, consulting internal and 
external stakeholders.

 Read more at www.landsec.com/

sustainabilityour-sustainability-strategy/
materiality-review

We continue to review the relevance of 
this materiality review, and use it to develop 
our sustainability strategy and programme. 
We will consider updating our materiality 
assessment in the coming year.

We set, and have already achieved, 
ambitious targets. For instance, in 2016 
we became the first commercial property 
company in the world to have its carbon 
emissions target approved by the Science 
Based Targets initiative. In 2019, having 
achieved our original science-based target 
(SBT) 11 years early, we increased our 
ambition and aligned it with a 1.5ºC 
scenario. Reducing operational carbon 
emissions in line with our SBT is the first 
step towards achieving our commitment 
to becoming a net zero company by 2030.

Through our social sustainability programme, 
we’re creating opportunities for people in 
our local communities, supporting those 
furthest from the job market in their search 
for employment, inspiring young people from 
diverse backgrounds about careers in our 
industry, and working with our communities 
to address important societal issues. Since 
2019 we have created over £11m of social 
value through these programmes.

 You can find further information 

on pages 56-67

SUSTAINABLE DEVELOPMENT GOALS
In 2015, the UN General Assembly adopted 
a blueprint for building a sustainable 
future for all by 2030: the 17 Sustainable 
Development Goals (SDGs). Achieving them 
requires productive partnerships between 
business, government and society. We are 
a signatory to the UN Global Compact 
(UNGC), a voluntary initiative that brings 

together leading businesses committed 
to UN goals and universal sustainability 
principles. Every year, we report our annual 
Communication on Progress (COP) in 
our 2021 Sustainability Performance and 
Data Report, demonstrating how we’re 
implementing the Ten Principles in the areas 
of human rights, labour, environment and 
anti-corruption, and contributing to the 
advancement of the SDGs.

 More information on our 

contribution to the SDGs is available in our 
Sustainability Performance and Data Report 
www.landsec.com/sustainability/reports-
benchmarking

SUSTAINABILITY GOVERNANCE
To ensure sustainability is part of everything 
we do at Landsec, we have rigorous 
governance in place. Sustainability is 
overseen by our Sustainability Committee, 
chaired by our Chief Executive and 
attended by our Head of ESG and 
Sustainability and senior representatives 
from across the business. The Committee 
meets quarterly to develop and implement 
our sustainability strategy and review 
progress towards targets.

Furthermore, to incentivise and encourage 
working towards our sustainability 
commitments, we link a number of 
sustainability key performance indicators 
(KPIs) to executive and senior management 
remuneration. This year, our KPIs were 
based on our social value creation, energy 
efficiency projects and embodied carbon 
from new developments.

 Read more about our Sustainability 

Governance at www.landsec.com/sustainability/ 
governance-policies

KEY MILESTONES

2016

 › Sustainability 

materiality review.

 › First commercial 

property company to 
set a science-based 
carbon target.

2017

Page 

 55

2018

 › Launched UK’s first 
scaffolding training 
centre at Brixton 
Prison.

 › Committed to 

disclosing climate 
risks in line with 
TCFD.

 › Achieved target to 

divert 100% of 
operational waste 
from landfill.

 › Installed the then 
largest solar PV 
system in UK retail 
at White Rose, 
Leeds.

2019

2020  › Published strategy 

to achieve net zero 
carbon by 2030.

 › Met SBT 11 years 

early and committed 
to net zero carbon 
by 2030.

 › Committed to 

creating £25m of 
social value by 2025.

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
Social review

The pandemic has accentuated the inequalities in 
society and highlighted the importance of our social 
initiatives. In the short term, it accelerated the need 
to adapt our ways of working, training, volunteering 
and ensuring the safety of our people, partners, 
occupiers, visitors and local communities.

In the long term, many of the new ways 
we do things will prove to be better than 
the old, or offer more flexible options. 

Externally, events, protests and initiatives 
in wider society brought matters of equality 
and inclusion further into the spotlight, 
catalysing strategies and initiatives for 
education and change.

COMMUNITY RESPONSE 
TO COVID-19

Within communities around the UK, the 
pandemic has disproportionately affected 
particular groups in society, with issues like 
poverty, unemployment, mental health 
and social inequality increasing. Our long- 
standing charity partners have experienced 
a huge increase in demand for their support. 
Given the impacts of Covid-19, businesses 
like ours have a heightened responsibility 
to make a meaningful commitment to 
long-term social sustainability in their 
communities. For us, this has meant 
increasing our focus on supporting those 
facing barriers including young people, 
prison leavers, and people experiencing 
homelessness and long-term unemployment 
– all areas we know will need continued 
support after the pandemic.

We set up a Covid-19 community support 
fund to provide both immediate and 
long-term assistance to our charity 
partners. To date, this fund has given 
over £500,000 of financial support to 
the charities we work closely with, who 
do incredible work supporting vulnerable 

people. This included a £100,000 donation 
to LandAid, the property industry’s youth 
homelessness charity; we were proud to be 
a founding supporter of their emergency 
fund at the start of the pandemic.

Beyond financial support, we’ve used our 
resources, skills, people and spaces to help 
our local communities during Covid-19. 
We’ve been able to continue many of our 
employment and education programmes 
virtually, closely supported by our 
volunteers and partners. Our volunteers 
have helped with everything from 
employability mentoring, to inspiring 
students about careers in property, to 
giving pro-bono advice to our charity 
partners. We have had to work innovatively, 
launching projects to ensure our impact 
continues to be socially sustainable and 
benefits the people who most need 
support. This included our virtual mentoring 
programme with the Cardinal Hume 
Centre, our charity partner in Victoria. 
Landsec mentors have worked over several 
months with individuals facing barriers 
to work, to build their skills, confidence 
and motivation.

In London, our world-famous Piccadilly 
Lights became an important way for 
charities and public health bodies to run 
campaigns during lockdown. We were able 
to partner with a wide range of community 
organisations to raise awareness of 
important issues, including mental health, 
youth engagement and domestic abuse. 
We gave over £2m worth of free advertising 
space to registered charities on Piccadilly 
Lights this financial year. 

Page 

 56

SOCIAL VALUE

Social value is a way to describe the positive 
outcomes generated by businesses to benefit 
people, communities and society as a whole.

At the start of 2019, we set a corporate 
commitment to create £25m worth of 
social value by 2025 through our four 
social sustainability programmes: 
community employment, education, 
charity partnerships and volunteering. 
At the end of the second year of our 
target, we’ve created over £11m worth 
of social value through our programmes, 
with over £6.5m of this in 2020/21 alone. 

 For more information about how 
we measure social value, please see our 2021 
Sustainability Performance and Data Report

MEASURING SOCIAL VALUE
EXAMPLES OF OUR REPORTING METRICS:

   Jobs created

   Volunteer time and expertise given

   Students supported

   Charity donations

   Space given

   Skills created

This year, despite the challenges of 
Covid-19, our charity partners around the 
UK have continued to provide exceptional 
support for our communities. We’ve 
continued to focus our investments on 
where we can have the greatest impact. 
Whether supporting people in finding work, 
offering career coaching to young people 
under-represented in the property sector, 
or opening up our spaces for charities to 
use, we want our impact to be targeted 
and sustainable.

SOCIAL VALUE IN OUR DEVELOPMENTS
We’ve also integrated the principles of 
social value measurement into our 
development process, so we can assess 
and understand the potential social value 
our upcoming projects create for local 
communities in addition to Section 106 
obligations set by local authorities. This 
year, we began this for several development 
projects, including a local needs analysis for 
O2 Finchley Road to inform our planning 
consultation, a feasibility study in Lewisham 
to incorporate into our masterplan, and 
a social value statement to communicate 
to local stakeholders at Red Lion Court.

Landsec // Annual Report 2021 » Strategic Report 
SOCIAL SUSTAINABILITY PROGRAMMES
COMMUNITY EMPLOYMENT
Our community employment programme 
has continued to work well this year, even 
with the significant impact of several 
Covid-19 lockdowns. Our programmes have 
helped 121 individuals who are further from 
the job market into work, and supported 
an additional 852 people with employability 
skills, creating £1.7m worth of social value. 
We have continued to support people 
who face barriers such as homelessness, 
long-term unemployment and leaving 
prison, and young people with no previous 
work experience. 

We’ve also expanded our wider support 
for our charity partners, to maximise their 
ability to engage local people. One example 
is Circle Collective based in Lewisham 
Shopping Centre, who help young people 
gain work experience and start their careers. 
This year we’ve helped the charity move to 
a larger unit within our shopping centre to 
create a community hub and reach even 
more young people in need of support. 

We’re also supporting the Government’s 
Kickstart employment initiative, working 
with Circle Collective and our service 
partners in London. We’re taking on a 
cohort of young people at risk of long-term 
unemployment as a result of Covid-19, 
helping them build work experience and 
skills for their future.

EDUCATION
This year, we’ve continued our commitment 
to helping young people from diverse 
backgrounds enter careers in property, 
in particular those who face barriers and 
risk becoming disengaged, running our 
education programmes virtually. Our aim 
is to provide role models for students, 
alongside transferable skills, industry 
insights and career opportunities. In turn, 
this helps us to bring more diverse young 
talent into our business and helps bring 
equal access to opportunities in real estate 
for young people from all backgrounds.

In London, we ran two Circl reverse 
coaching programmes, where over 30 
Landsec employees coached – and were 
coached by – young people from diverse 
and under-represented backgrounds. 
Evidence shows this can increase a young 
person’s chance of reaching their potential 
through employment, education or training. 
Circl not only supports young people in 
becoming future leaders through regular 
coaching by industry professionals, it also 
helps our workforce develop their own 
managerial and leadership skills.

We also ran our annual Future Property 
School with The Construction Youth Trust 

Page 

 57

CIRCL REVERSE COACHING OUTCOMES
75%

1,248

of participants 
interested in a career 
at Landsec

hours of coaching 
training

88%

87%

of Landsec employees 
involved say they now 
feel confident using 
coaching skills

of young participants 
felt Circl helped 
them develop useful 
leadership skills

Circl has really helped me 
to make a start on a range 
of personal goals – it feels 
like I have much more 
energy and focus in life now.”

LANDSEC EMPLOYEE

remotely for the first time. This project 
works with 10 students from Victoria over 
three months, to learn about the different 
areas of our industry through weekly 
workshops with our volunteers and 
partners. At the end of the programme, 
students present their own ideas for 
sustainable developments at our 21 
Moorfields site in London. We’ve also joined 
Construction Youth Trust’s Schools 
Partnerships programme to encourage 
students in Lewisham and across London 
to consider careers in property by meeting 
professionals from a range of exciting roles.

Outside of London, our ‘Made In’ 
sustainability enterprise challenges at 
Bluewater, White Rose and Gunwharf Quays 
have continued. We’ve also started a new 
virtual employability project at our three 
Yorkshire retail sites – Trinity Leeds, Junction 
32 and White Rose – with education social 
enterprise Ahead Partnership, to offer local 
students careers awareness over lockdown.

t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Collaborating 
with the Cardinal 
Hume Centre

The Cardinal Hume Centre, one of 
our Victoria based charity partners, 
supports local young people, families 
and refugees at risk of poverty and 
homelessness. The pandemic has 
caused significant demand for this 
support. We work with the charity to 
help local people who face barriers, 
into sustained work, and this year, 
directly supporting 12 people into 
jobs. We also provided additional 
financial support from our Covid-19 
community support fund, helping 
them through this difficult period. 
Our volunteers have supported the 
centre this year, providing virtual 
work experience, pro-bono advice 
and a new employment mentoring 
initiative that has helped address 
the increase in people seeking 
employability support.

Without my mentor,  
I wouldn’t be on the right 
track – starting a new job, 
pursuing my education and 
dream. She helped me so 
much to gain confidence 
and take the next steps. 
She really listened to me 
and made me feel less 
anxious about Covid-19.”

MENTEE

 
 
 
 
 
 
 
Page 

 58

Social review
continued

CHARITY PARTNERSHIPS
Around the UK, we’ve continued to work 
with our charity partners to support 
vulnerable and excluded groups in our 
communities. We provided additional 
financial and pro-bono support where 
needed, as charities have been hit by loss 
of funding and increased demand due to 
the pandemic. This year, we’ve given over 
£4.7m worth of support to charities, including 
nearly £4m of space in our assets and free 
advertising space on Piccadilly Lights. 

Despite Covid restrictions our teams have 
found innovative ways to engage visitors 
to our destinations in supporting causes 
important to our communities. At several 
shopping centres we’ve run Poppy Appeals 
and Giving Trees, which gave over £250,000 
worth of support to local charities and 
people in need. Our local teams have also 
donated food, gifts and resources to help 
tackle the increased need.

We’ve launched new partnerships with 
several charities, including Providence Row, 
a leading East London homelessness 
charity, and with several Westminster 
charities through our work with the 
London Community Foundation, including 
St Andrew’s Youth Club and Pursuing 
Independent Paths (PiP). We’ll be supporting 
St Andrew’s youth employability project, 
and at PiP we’ll be helping young adults 
with learning difficulties gain life skills to 
help them find work. Beyond this, we’re 
expanding partnerships at our development 
sites to help local people access employment 
and training opportunities.

VOLUNTEERING
Our volunteering programme helps our 
people and partners have a positive impact 
in our communities. We encourage all 
employees to take up to four workdays a year 
to use their professional skills and experience 
to support people and charities. This year, 
our workforce were just as enthusiastic, 
with working from home having a positive 
impact on participation. All our volunteering 
has taken place virtually this year, with 
technology helping us reach a wider audience 
in our communities and our workforce. We’ve 

run careers Q&As with employment charity 
partners including Key4Life, Bounce Back and 
Circle Collective, mentoring programmes 
with the Cardinal Hume Centre, mock 
interviews with Resurgo, industry insights 
sessions with students via Construction 
Youth Trust, work experience with Young 
Westminster Foundation and a significant 
amount of pro-bono volunteering through 
LandAid. In particular, pro-bono has enabled 
our staff to use their business knowledge 
to help charities build their own resilience 
through the pandemic. We also know 
volunteering has a positive impact on our 
employees’ own development and wellbeing, 
also important during the pandemic.

FAIRNESS

REAL LIVING WAGE 
We are committed to a fair wage at all 
levels of the business and fully support the 
UK Living Wage Foundation’s approach of 
a hard day’s work deserving a fair day’s pay.

While we continue to pay the Real Living 
Wage to all of our direct employees and 
partners across our London office portfolio, 
we have not been able to meet our 2020 
Living Wage commitment fully across our 
retail portfolio. Recognising the impact 
the pandemic has had on businesses, 
particularly the retail sector, The Living Wage 
Foundation is allowing businesses to pause 
their accreditation during the pandemic. 
We will review our accreditation by November 
this year when there will be more certainty 
on the reopening of the UK economy.

ENGAGING OUR SUPPLY CHAIN

This year, we launched a new questionnaire 
to gain better insight into our suppliers’ 
sustainability-related governance, 
performance and targets. The questionnaire 
has five sections: policies and governance; 
labour and human rights; targets and 
performance; energy and carbon reporting; 
and collaboration, and asks for both current 
and forward-looking performance metrics. 

We sent the questionnaire to all existing 
suppliers, and it now forms part of the 
onboarding process for new suppliers. 
Over 900 suppliers, representing over half 
of our total spend, have responded to the 
questionnaire. This primary supplier data 
has given us a much better understanding 
of our suppliers’ sustainability performance, 
our collaborative impact, and key areas for 
improvement. Indeed, in March, Landsec 
was awarded the Supply Chain Data Award 
at the WDI’s Inaugural Awards Ceremony.

Building on the results of the questionnaire, 
in 2021 we will be increasing our work with 
high-risk suppliers and ensuring it continues 
to have an impact. Our aim is to work 
with our suppliers to reduce our collective 
environmental impact, improve the working 
conditions of those in our supply chain, 
and ultimately cascade this positive action 
throughout our supply chain.

Landsec // Annual Report 2021 » Strategic ReportDIVERSITY AND INCLUSION (D&I)

We strongly value diversity and aim to be 
an inclusive employer. We strive to attract, 
retain and promote employees from all 
backgrounds, regardless of their gender, 
race, religion, age or sexuality. 

We recognise our sector still has work to 
do in fully embracing diversity and inclusion, 
and is not representative of the diverse 
communities we serve. 

We also know the senior levels of our 
business do not reflect the community, 
and we’re working hard to address this. 

In 2020, we focused on developing our 
internal structures and governance to help 
align our approach across our business. 
One of our first steps involved developing 
our D&I strategy.

CHANGING AND CHALLENGING MINDSETS 
We’re galvanising our colleagues to challenge 
bias in themselves and others, and to take a 
zero-tolerance approach to discrimination in 
all our office and retail spaces. 

During the year our inclusive-leadership 
training was offered to line managers 
and encompassed recognising bias, using 
inclusive-leadership principles to model 
inclusive behaviour, and planning an 
inclusive organisational culture. 

A number of senior leaders sponsor our 
affinity networks, helping encourage 
inclusion from the top and interaction 
with a diverse range of colleagues. This 
includes our CEO sponsoring the disability 
and wellbeing network, Hand in Hand. 
We’re also planning to offer colleagues 
the opportunity to ‘reverse-mentor’ our 
senior management team, helping the 
team improve their understanding of the 
perspectives and experiences of a broad 
range of colleagues. 

While we are moving in the right direction, 
the Black Lives Matter protests of 2020 
provided us and many businesses with a 
rude awakening. As a business, we reflected 
on what we should do in response, and 
agreed on two things that would help 
contribute to building a fairer society. 

Our D&I strategy focuses  
on four key areas:

1

2

3

4

 BUILD AND 
MAINTAIN A DIVERSE 
WORKFORCE AND 
TALENT PIPELINE

INTEGRATE INCLUSIVE 
BEHAVIOUR AND 
VALUES IN OUR 
CULTURE

PROVIDE  
INCLUSIVE  
SERVICES FOR  
OUR CUSTOMERS

BUILD AN  
INCLUSIVE  
EMPLOYER  
BRAND

 › Ensure the 

recruitment process 
is fair, diverse and 
inclusive  

 › Build a diverse talent 

pipeline 

 › Provide inclusive 

learning 
opportunities for 
all employees

 › Support line 
managers in 
establishing inclusive 
behaviour

 › Promote inclusive 
network events 
 › Promote work-life 

balance and 
wellbeing

 › Inclusive and 

accessible design 
 › Inclusive policies, 
procurement and 
practices 

 › Supplier diversity 
 › Wellbeing

 › Host and attend 

events that promote 
Landsec as an 
inclusive employer 
and customer brand, 
so we can play our 
part in demonstrating 
the industry is a 
welcoming place 
for all

 › Enter appropriate 

industry awards and 
benchmarks

To oversee and keep us focused on this strategy, we’ve created a steering group, Landsec Includes,  
made up of key senior stakeholders from across the business and the leaders of our affinity networks.

TACKLING MODERN SLAVERY
During 2020, we again carried out due 
diligence across our business activity 
through our worker engagement surveys 
which are carried out by an accredited 
third party. This covered a range of 
issues including debt bondage, labour 
exploitation, fair payment, health, safety 
and discrimination. We targeted high-risk 
areas of our supply chain, focusing on 
construction labour in the UK. Due to 
the pandemic, we had to postpone some 
surveys, but resumed in August 2020. 
We interviewed 91 individuals at three sites 
and found no instances of modern slavery.

To further improve our approach to 
identifying and managing modern slavery 
risk in our business and supply chain, this 
year we worked with not-for-profit modern-
slavery specialist Stronger Together, who 
performed a gap analysis to identify areas 
for improvement. This reviewed all key 
business functions including procurement, 
risk, operations and development, and 
provided recommendations for improved 
governance, training, and management 
systems. We have collaborated with 
Stronger Together to develop a strategic 
implementation plan to address the 
recommendations. 

In March 2021, we launched our new Modern 
Slavery Working Group, to provide practical 
insight and feedback on this, and continue to 
develop our policies, processes and resources.

Page 

 59

Landsec // Annual Report 2021 » Strategic ReportSocial review
continued

Page 

 60

FOCUS AREA

KEY HIGHLIGHTS

HAND  
IN HAND

Executive 
sponsor:
Mark Allan

Disability and 
Wellbeing network, 
supporting the 
wellbeing of our 
colleagues and 
customers

DIASPORA 
NETWORK

Executive 
sponsor:
Nick 
de Mestre

Creating an 
inclusive 
organisation 
supportive of 
multicultural 
customers and 
colleagues

LGBT+ 
NETWORK

Executive 
sponsor:
Bruce Findlay

Lead the property 
industry in being 
more inclusive 
for the LGBT+ 
community

The challenges of Covid-19, such as lockdowns, determined the 
group should concentrate on aspects of mental health and 
wellbeing and the group presented a Company-wide webinar 
to support those facing these challenges. 

Purple Tuesday in November was a highlight for the group. The aim 
of Purple Tuesday is to improve customer experience for disabled 
people. Run by the Purple Organisation, worldwide activities, this 
year mainly run digitally, were launched by their CEO Mike Adams 
and Landsec’s CEO, Mark Allan, at Piccadilly Lights. A great deal 
of activity across our retail and office properties highlighted the 
importance of creating an inclusive and welcoming space.

This year we hosted ‘Feelings of Injustice’ at Piccadilly Lights in 
collaboration with What We See, to support the discussion about 
Black Lives Matter and became signatories of the Race at Work 
Charter and the Audeliss & Involve open letter to UK business. 
The network also carried out the Investing in Ethnicity Audit 
which helped identify the key areas we can make progress in, 
and supported the internal reporting of ethnicity data to inform 
our career progression initiatives. 

During the year, the network conducted its first ethnic-minority 
pay gap report, ran unconscious bias training and launched a 
cross-network inclusion allies programme. We’ve partnered with 
Involve, specifically designed to help firms change culture and 
create inclusive workplaces where anyone can succeed. Involve will 
provide a tailored development programme for ethnic minority 
colleagues at all levels of our business. The programme is designed 
to build confidence, capability and leadership skills to help people 
move into more senior roles.

This year, we have worked with our suppliers to increase the 
transparency of their employee LGBT+ representation, and to 
promote this, particularly at leadership level. We gathered 
preliminary information for taking part in the Stonewall Workplace 
Equality Index in 2021, to help inform our strategy and targets. We 
have also continued our sponsorship of Freehold, the networking 
forum for lesbian, gay, bisexual and transgender professionals 
working in real estate. Together, this will start to change the 
perception of the property sector and attract more diverse people. 

There weren’t the usual Pride parades around the country this year, 
but we promoted virtual Work Pride events, hosted by MyGwork, 
for our staff to celebrate and learn. We also held a number of allies 
events throughout the year, including the LGBT+ History Month, 
with great response to educational and social events.

LANDSEC 
WOMEN 

Executive 
sponsor:
Colette 
O’Shea

To celebrate 
gender 
diversity and 
intersectionality 
within our 
organisation, 
create positive 
change, and 
promote gender 
related issues with 
our employees, 
customers and 
communities

In celebration of International Women’s Day, Landsec Women 
hosted a panel discussion by a mix of women representing other 
affinity groups such as BAME, LGBT+ and Disability. We created 
this to support the discussions we had throughout the year on 
intersectionality and the complications it faces in the workplace.

Landsec has supported the development of its high potential 
females by delivering our Thrive programme. This bespoke course 
aims to develop self-confidence, build self-esteem and hone 
personal brand, while remaining true to themselves to assist them 
in achieving their full potential. 

We also worked with national charity Refuge during the Covid-19 
lockdown, providing free advertising space on Piccadilly Lights to 
raise awareness of their vital support for victims of domestic abuse.

Expressing solidarity was our first step.  
Our second was to identify what we could 
do to promote real change. We then 
reviewed our progress and: 

➊  Signed the Involve open letter agreeing 
to report our progress on black inclusion 
as part of our Annual Report. 

➋  Carried out the Investing in Ethnicity Audit. 

➌  Signed the Race at Work Charter.

➍  Launched our internal cross-network 

inclusion allies programme.

We are committed to ending exclusion 
within our society, and cementing diversity 
and inclusion at the heart of our business. 
We know these are small steps, but believe 
they will help galvanise our efforts and 
build on our aspiration to be caring, open 
and progressive. 

AFFINITY NETWORKS
We have four employee-led affinity networks 
at Landsec. All work together, are fully 
inclusive, and celebrate our intersectional 
ties. They are open to all colleagues and 
have over 200 members. 

Landsec // Annual Report 2021 » Strategic ReportDIVERSITY CHARTS AND TARGETS

OUR PROGRESS

GENDER BY LEVEL 

Chart 21

WHOLE ORGANISATION 
BY ETHNICITY

Chart 22  

BOARD, EXEC & SENIOR 
LEADER – GENDER DIVERSITY

Chart 25 

100

80

60

40

20

0

e
v
i
t
u
c
e
x
E
/
d
r
a
o
B

r
e
d
a
e
L
r
o
n
e
S

i

r
e
d
a
e
L

r
e
g
a
n
a
M

l

a
n
o
i
s
s
e
f
o
r
P

t
r
o
p
p
u
S

r
o
t
c
e
r
i

D
e
v
i
t
u
c
e
x
E
-
n
o
N

Female 

Male 

We continue to maintain good female 
representation at all levels of our 
organisation. We have increased our 
female representation to 31% at leader 
level and 38% at senior leader level, up 
from 24% and 30% in 2020 respectively.

 White 

81%

   Black, Asian and 
minority ethnic 
(BAME) 

Other 

   Prefer not  
to say 

13%

4%

2%

17%

of our employees are from ethnic 
minority backgrounds, exceeding our 
target of 14%. Our ethnic minority 
representation is 8% at leader and 6% 
at senior leader level.

. 3 %

5

3

6

4

.
7

ale
m
e
F

ale
M

%

2018

. 3 %

3

3

ale
m
e
F

ale
M

6

6

.
7

%

2021

WHOLE ORGANISATION 
BY SEXUAL ORIENTATION

Chart 23  

WHOLE ORGANISATION 
BY DISABILITY

Chart 24  

BOARD, EXEC & SENIOR 
LEADER – ETHNICITY DIVERSITY

Chart 26 

Heterosexual 

75%

Not recorded 

14%

Prefer not to say  8%

   Lesbian, gay, 
bisexual and 
transgender  
LGBT) 

   Other 

2%

1%

No disability 

91%

Have a disability  4%

Prefer not to say  3%

Not recorded 

2%

3%

of our employees have told us that they 
identify as LGBT+. However, 8% of our 
employees prefer not to say, a figure 
that has reduced from 11% last year.

4%

of our employees have told us that they 
have a disability, up from 3% last year. 
However, 5% have not recorded their 
details or prefer not to say, down from 
10% last year.

B A ME – yes
B A ME – no

2018

1

0

0

%

B A ME – yes
B A ME – no

2021

9

3

.

9

%

%
0

6.1%

KEY TARGETS

FEMALE REPRESENTATION (BY 2025)

BAME REPRESENTATION (BY 2025)

Whole organisation

Board, Executive Leadership 
Team and Senior Leaders

Leader level

50% 50%

>14% 14%

40%

14%

SEXUAL ORIENTATION
Achieve appropriate accreditation as a welcoming place 
to work for everyone irrespective of sexual orientation.

DISABILITY
Achieve appropriate accreditation as a welcoming place 
to work for everyone irrespective of physical ability.

Page 

 61

Landsec // Annual Report 2021 » Strategic Report 
 
 
 
 
 
 
   
   
   
   
   
   
Social review
continued

Page 

 62

PAY GAP

GENDER PAY GAP

Pay gap reporting encourages us to look 
even more closely at our pay gap at 
Landsec, and we’re committed to shedding 
light on what’s driving it. And, to finding 
solutions that can help us build a balanced 
workforce for the long term.

Our median gender pay gap narrowed 
from 34.3% in 2020 to 29.3% in 2021 and 
our mean gender pay gap narrowed from 
37.7% to 36.6% over the same period.

This reduction in the gender pay gap is due 
to the average earnings of female starters 
being higher than female leavers, as 
well as more women in the upper middle 
income quartile, up from 42% in 2020 
to 45% in 2021. 

If we adjust our gender pay gap data to 
account for new starters and leavers that 
we already know about up to July 2021 
the mean and median gender pay gap 
reduces to 32.7% and 28.4% respectively. 
The adjusted data includes 18 new starters 
up to July 21 (8 females and 10 males). 
The higher average hourly pay of male 
leavers compared to female joiners 
reduces the overall mean gender pay gap.

Our ethnicity pay gap has been calculated 
using the same method as the gender pay 
gap. Of those included in the gender pay 
gap calculation 2% stated ‘prefer not to 
say’ for ethnicity and were excluded from 
the ethnicity pay gap reporting.

EMPLOYEE ENGAGEMENT

The impact of Covid-19 on ways of working 
was a focal point for employee feedback, 
which we gathered quarterly. We measured 
engagement on a scale of 1-10, with the 
average score being 7.6, and an average 
response rate of 58%. This relatively 
high engagement score was consistent 
throughout the year, employees appreciating 
Landsec’s response to the pandemic, and 
the fact that no employees were furloughed. 

Chart 27

Our mean  
gender pay gap

  36.6% (2020: 37.7%)

Our median  
gender pay gap

  29.3% (2020: 34.3%)

Quartile proportions

Quartile split (hourly rate – mean)

Table 28

Lower Income Quartile

Lower Middle Income Quartile

Upper Middle Income Quartile

Upper Income Quartile

ETHNICITY PAY GAP

No.

136

136

136

136

Male 

Female Total Avg

Male

Female

% Gap

32%

41%

55%

73%

68% £16.47 £15.58 £16.88

–8.4%

59% £25.10 £25.58 £24.77

45% £36.40 £36.46 £36.33

3.2%

0.4%

27% £77.77 £82.44 £65.27 20.8%

Chart 29

Our mean  
ethnicity pay gap

  32.7%

Our median  
ethnicity pay gap

  27.6%

Quartile proportions

Quartile split (hourly rate – mean)

Lower Income Quartile

Lower Middle Income Quartile

Upper Middle Income Quartile

Upper Income Quartile

No.

134

134

134

134

Ethnic 

White 

minority Total Avg

White

Ethnic 
minority

% Gap

75%

76%

85%

93%

25% £16.47 £16.44 £16.55

–0.6%

24% £25.07 £25.05 £25.15

–0.4%

15% £36.41 £36.63 £35.09

4.2%

7% £78.02 £79.04 £63.93 19.1%

Table 30

Landsec // Annual Report 2021 » Strategic ReportWorking closely with our Employee Forum, 
we have adapted our approach to surveys 
this year, and the data has been vital to 
continuing to adapt our ways of working 
in response to the pandemic. We ran a 
full survey in May in response to the first 
lockdown, followed by quarterly surveys 
in June, September and December. 

We’re also measuring readiness, as an 
indicator of how colleagues feel about 
returning to our offices. The main concerns 
have been virus transmission and using 
public transport. We’ve addressed these 
as part of our Covid-19 response. Where 
we’ve communicated survey results, we’ve 
also said what we’ve done in response to 
previous surveys.

LEARNING AND DEVELOPMENT

We regard learning and development highly 
at Landsec, but are changing it from 
face-to-face to online. In September 2020, 
we introduced our online platform, Workday 
learning. Working with LinkedIn Learning 
and other providers, we added 20,000+ 
pieces of digital learning, now available to 
all employees round the clock, on demand, 
covering a variety of topics that apply to our 
business. This means we could carry on with 
even more relevant personal development, 
despite the pandemic. 

Our Thrive and Circl programmes are 
examples of our tailored programmes, aimed 
respectively at improving gender diversity 
and supporting our external community. 

RECRUITMENT AND RETENTION

The rate of turnover reduced throughout 
2020 to 14% from 27% in the previous year. 
Following the impact of Covid-19, leaver 
numbers reduced significantly throughout 
2020, with voluntary turnover reduced 
from 12% in March 2020 to 6% in March 
2021. In 2019/20, there were 77 voluntary 
leavers, whereas in 2020/21 there were 
33 voluntary leavers. 

We continue to improve retention by 
recruiting internally. Since last year, we 
have increased from 33% internal hires 
to 50%, with 27 people promoted in the 
last year (2019: 21). 

INCLUSIVE RECRUITMENT
This year, our Sustainability team worked 
closely with our Diversity & Inclusion team 
and employee networks to increase diversity 
within our business and industry, and to 
increase inclusive behaviour throughout 
our community projects. We’ve set up a 
new inclusive recruitment project linking 

Page 

 63

our community employment programme 
with our hiring managers, to better connect 
people facing barriers to career opportunities 
at Landsec. We’ve also collaborated with 
our Diaspora and Women’s networks to 
establish a new mentoring programme 
with social enterprise Diverse Leaders 
Network, starting in 2021. This will target 
female and ethnic minority students 
from lower socio-economic backgrounds, 
to build their aspirations and careers 
awareness through regular sessions with 
Landsec mentors.

HEALTH AND SAFETY

Our goal is to provide healthy and safe 
places and communities that support 
our people and partners in realising their 
potential. We recognise we can only achieve 
this by working closely with our partners, 
including our supply chain, investors and 
enforcing authorities. 

Health and safety considerations were 
central to our corporate response to the 
Covid-19 pandemic. In March 2020, we 
quickly established a taskforce to assess 
the impact of the virus on our operations, 
to interpret government guidance, and to 
develop and co-ordinate the rollout of new 
ways of working, so we could establish and 
maintain Covid-secure destinations and 
workplaces. The taskforce met regularly 
throughout the year to review and update 
our national and regional approach as the 
pandemic and the Government’s 
requirements evolved.

The launch of our new corporate strategy 
prompted a review of our health and safety 
strategy and priorities. We consulted 
stakeholders from across the business 
to ensure we were addressing their needs 
and expectations for health and safety. 
Last year we changed our safety 
management system from the British 
Standard 18001 to the International 
Standard 45001. This year, our independent 
auditors conducted two rounds of remote 
auditing to maintain this accreditation. 
They found no non-conformances nor 
made any recommendations.

TRAINING 
We run a comprehensive mandatory 
programme of health and safety training 
for all our employees and contingent 
workers, and this year we reviewed it to 
ensure it remains of high-quality, relevant, 
and up to date. The training is designed to 
ensure our people are aware of risk, and 
competent in identifying and managing 
our organisational risks. This year, we also 
launched a learning management system 
that has enabled us to provide most of 

this training online, which improves where 
and when it can be completed. The system 
also simplifies booking and improves 
record-keeping and reporting.

FIRE SAFETY 
We continue to enhance fire safety across 
the business and ensure we meet new 
government initiatives and legislation. 
We have seven high-rise residential 
buildings above 18 metres in our portfolio, 
and independent fire engineers are 
examining them all to ensure they remain 
safe for occupation and meet stringent 
new building regulations. If remediation 
is needed on the external walls, we will 
immediately implement interim safety 
measures such as changing the evacuation 
strategy, introducing waking watches, or 
installing temporary fire-alarm systems. 
We will complete any remedial works 
as quickly as possible, with minimum 
disruption to tenants and local community.

Checking we are achieving our high internal 
standards for health and safety is one of 
our key priorities. We have completed our 
full annual programme of ‘Property health 
check’ audits and client audits at all our 
development sites.

KEY PERFORMANCE INDICATORS
We introduced health and safety key 
performance indicators for our service 
partners and managing agents, that we 
review quarterly. We also undertook an 
internal audit during the year, to assess 
our fire-safety systems and processes, 
and sought evidence of compliance to 
these arrangements in a sample of our 
operational buildings. We identified and 
completed several improvements.

ANTI-BRIBERY AND CORRUPTION

We are committed to the highest legal 
and ethical standards of conduct 
throughout every aspect of our business. 
Our relationships with all our stakeholders 
must be conducted in a fair, honest and 
open way. We have a zero tolerance for 
bribery and corruption of any sort and this 
is reinforced through our Code of Conduct. 
We also require our suppliers to have similar 
policies and practices in place. Over the 
summer of 2021, we will launch our new 
Anti-Bribery and Corruption Policy and 
we have developed a compulsory training 
module which all our employees will be 
required to complete and will be part of 
the employee induction programme 
going forward.

Landsec // Annual Report 2021 » Strategic ReportEnvironmental 
review

2020 was a pivotal year. As the world came to a 
standstill following imposed lockdown restrictions 
across the globe, greenhouse gas (GHG) emission 
rates dropped. According to Science Magazine, 
there was approximately a 7% decline in the rate 
of GHG emissions.

CLIMATE CHANGE AND CARBON

This rate is actually what we would need 
year on year until 2050 to keep to the 
Paris Agreement. The reality, however, is 
that this was achieved while significant 
temporary disruption altered patterns of 
energy demand.

Despite a drop in the rate of emissions, 
global temperatures kept rising due to the 
continuous emission of GHG globally, leading 
to unprecedented weather events, such as a 
record 38ºC recorded in June in the Russian 
tundra, north of the Arctic Circle. 

Amidst a pandemic, responding to climate 
change is still the top priority for governments 
and forward-looking businesses. Investor 
requirements for disclosure of climate 
change risks and opportunities kept increasing 
and our customers set ambitious climate 
commitments of their own, from science-
based carbon reduction targets to net zero 
carbon commitments.

The Committee on Climate Change warned 
in its 2020 Progress Report to Parliament 
that emissions from the built environment 
have barely dropped in the UK, so a lot 
more progress is needed. 

During 2020, through thought leadership 
and advocacy, Landsec has been driving our 
industry forward in its response to the climate 
emergency. We’ve published our net zero 
carbon pathway, in line with the BBP Climate 
Change Commitment, participated in the 
UK Green Building Council net zero carbon 

framework development on renewable energy 
procurement and offsets, and responded to 
the GLA New London Plan consultation and 
the Planning White Paper on sustainability.

CLIMATE RESILIENCE

Landsec considers climate change a 
principal risk and material issue. In line with 
the Task Force on Climate-related Financial 
Disclosures’ (TCFD) recommendations, since 
2017 we’ve committed to assessing and 
reporting on material climate change risks 
across our portfolio, ensuring we have the 
appropriate strategy and mitigation plan 
in place. We provide our TCFD disclosure 
in the risk section on pages 76-77, with 
further details in the 2021 Sustainability 
Performance and Data Report.

This year, we have worked again with Willis 
Towers Watson in assessing and quantifying 
climate-related risks. This study has 
provided us with an updated view of these 
at portfolio and asset level, and allowed 
us to understand the potential financial 
impact of transition risks, such as policy 
and legislation changes and shifts in 
market preferences. This is informing our 
approach to managing climate risks across 
our portfolio, including new developments.

Through our net zero carbon strategy, we’re 
managing the transition risks, supporting 
our transition to a low carbon world. This 
strategy is helping ensure we remain resilient 
and relevant in the long term. Here we 
provide an update on how we are managing 
our net zero strategy, and progress to date.

Page 

 64

OUR NET 
ZERO 
CARBON 
STRATEGY

As part of our Climate Change Commitment 
with the Better Buildings Partnership, in 
2020, we published our Net Zero Carbon 
Pathway Framework, outlining our plans for 
net zero carbon for both our new and 
existing buildings. Our progress is as follows:

1

REDUCE OPERATIONAL ENERGY 
USE AND CARBON EMISSIONS

a)  Progress towards our science-based 

target (SBT)

The first step to achieving net zero is to 
reduce our operational carbon emissions. 
For that reason, as part of our net zero 
carbon strategy, in 2019 we increased the 
ambition of our SBT, aligning our carbon 
reductions with a 1.5ºC scenario. Our current 
target is to reduce our absolute carbon 
emissions by 70% by 2030 from a 2013/14 
baseline. Our target includes scope 1, 2 
and a portion of scope 3 emissions from 
downstream leased assets. This year we 
reduced our carbon emissions by 55%.

b)  Energy efficiency across our 

operational portfolio

It has been a turbulent year for energy 
management, and the lockdowns have 
naturally had an impact on how we operate 
buildings. With the fall in occupancy rates, 
we made an even bigger push towards 
lowering our energy use by maximising 
building efficiency while ensuring the health 
and safety of our occupants. To do this, 

Landsec // Annual Report 2021 » Strategic ReportWe’ve chosen Portland House and Timber 
Square as our two official Design for 
Performance Pioneer projects. Following 
the NABERS UK Design for Performance 
approach, the energy performance of 
our development projects has been 
independently verified to targeted ratings. 
We’re targeting operational energy 
performance for our new developments 
in line with those published by the UKGBC 
in its Net Zero Carbon Framework.

We’re using our internal shadow price 
to quantify financially the long-term 
environmental risks associated with 
business decisions. For instance, deciding 
to redevelop an asset comes with a much 
larger environmental cost than keeping 
most of the building’s structure. We will 
take a large number of implications into 
account, such as financial returns, benefits 
to the local area and community, flexibility 
offered by the asset and overall quality of 
the experience; but it’s crucial we quantify 
the environmental impact of our decisions 
and translate it into a well-understood 
metric – such as a financial metric. 

2

INVEST IN RENEWABLE  
ENERGY

Since 2016, all the electricity we procure 
is REGO-backed renewable through 
our corporate contract with Smartest 
Energy, and we are looking to move our 
procurement towards direct purchasing 
from renewable projects, through Power 
Purchase Agreements (PPA). 

We also aim to increase the amount of 
renewable electricity we generate on 
our sites. Our current on-site renewable 
electricity capacity is 1.4 MW, and we 
are running feasibility studies for installing 
solar PV at three of our assets.

3

USE AN INTERNAL SHADOW 
PRICE OF CARBON

As part of our net zero strategy, we’ve set 
an internal shadow price of carbon to help 
us consider the cost of carbon emissions 
in our investment decisions. We established 
our price of carbon at £80 per tCO2e based 
on the required investments in carbon and 
energy reduction to meet our science-based 
target. This price is also consistent with the 
United Nations Global Compact guidance 
on carbon pricing and the Department for 
Business, Energy and Industrial Strategy’s 
forecast of carbon prices through to 2030.

4

REDUCE CONSTRUCTION  
IMPACTS

Across our development pipeline, we’ve 
continued to prioritise reducing the 
embodied carbon in our supply chain. 

From early design to developed design, 
Timber Square demonstrated a 15% 
reduction in embodied carbon intensity, 
for an intensity just over half that of the 
typical benchmark. Timber Square uses 
an embodied-carbon Value Engineering 
schedule to track all proposed design 
decisions to the defined carbon budget 
set at developed design stage. 

we use smart technology to gather data 
from our building management systems 
in several of our offices, and having this 
detailed data helps us decide how we 
control energy-intensive service equipment 
in our buildings, and the services that we 
provide in our buildings are now running 
in line with occupancy. Consequently, 
this year we have been able to undertake 
various actions to improve the building-
management systems at our London 
assets. For example, we have improved 
the efficiency and lifecycle of our cooling 
systems, as they now react more optimally 
to external temperatures. Our energy 
intensity has decreased considerably this 
year, by a further 29% compared with last 
year, and is now 43% below our 2013/14 
baseline. Although this figure suggests 
that we’ve already achieved our target to 
reduce energy intensity by 40% by 2030, 
we recognise that energy consumption 
has been significantly impacted by lower 
occupancy and operational hours due to 
Covid-19 restrictions and doesn’t reflect 
portfolio energy performance in normal 
conditions. For that reason, we’ll continue 
tracking our performance against this 
2030 target.

In addition, we acknowledge we must 
do more to further reduce our energy 
use and reach our net zero goal by 2030. 
We are therefore working to ‘future-proof’ 
our portfolio, so we can continue to operate 
in line with our ambition and meet the 
commitments we have made. To do this, 
we have mapped out the level of investment 
needed to reach our net zero target and 
identified the priority projects needed.

We see increased customer engagement 
as having significant potential for energy 
savings. We are developing an engagement 
programme for increasing collaboration 
with our occupiers on initiatives to improve 
energy performance.

c)  Energy efficiency at new 

developments 

The formal launch of NABERS UK in 
November 2020 was an important 
milestone, and Landsec has been 
supporting it over a number of years as 
Pioneers of the Design for Performance 
initiative led by the Better Buildings 
Partnership (BBP). NABERS UK is a new 
energy-efficiency rating scheme for in-use 
performance that will help commercial 
office developers and owners deliver and 
operate energy-efficient buildings and 
disclose their actual performance. 

Page 

 65

Landsec // Annual Report 2021 » Strategic ReportEnvironmental 
review
continued

Portland House will have an embodied-
carbon intensity of around 342 kgCO2/m2 
GIA, a third of embodied carbon compared 
to a typical new building, as we reposition 
the existing asset, retaining the existing 
structure. This approach reduces the extent 
of construction or demolition required and 
uses fewer materials, driving down both 
cost and carbon emissions. On our live 
development sites at 21 Moorfields, Lucent, 
The Forge and n2, we’ve also been tracking 
closely the embodied carbon information 
arising from materials purchased and 
activities undertaken on site to date. 
We create this ‘as-built’ embodied carbon 
model for each project and match it 
against assumptions and specifications 
made at the design stage. 

We measure supply chain carbon 
consistently, at every design stage and 
at regular points throughout the year for 
our projects on site. This allows us to see 
whether the procurement decisions made 
by our supply chain align with, or are better 
than, our contractual targets. That’s how, 
for our four projects currently on site, we’ve 
been able to save more carbon through our 
procurement decisions than in the design-
stage specifications. Across the materials 
purchased to date, we’ve reduced 2,452 
tonnes CO2 more than anticipated. This 
represents a further 1.5% reduction across 
the four projects. While small given the 
limited scope to date, this will keep growing 
as works progress, and is further helping us 
meet our reduction targets. 

In addition to monitoring the projects’ 
carbon intensity, we also set for each 
project a reduction target for its design 
stage. Across our six live developments we 
are achieving a 15.6% reduction in embodied 
carbon from our design-stage baseline.

5

OFFSET REMAINING  
CARBON

To be truly net zero carbon in construction, 
we will need to offset emissions once we 
have minimised all those on site. We are 
buying our first carbon offsets for the Forge 
through a third-party provider. We ensure 
our offsets meet the eight principles laid 
out by the UKGBC to safeguard the 
environmental integrity and guarantee 
the quality of the offset.

WASTE MANAGEMENT

We continue to divert all our operational 
waste from landfill, and have recycled 65% 
across our portfolio, performing below our 
target of 75% recycled and reused by 2020. 
Due to our diversified portfolio, our 
waste management performance varies 
significantly across our assets. We have 
achieved this target across our office 
portfolio, outperforming it for the last two 
years, achieving 82% in 2020/21. In 2018/19, 
our shopping centres also outperformed 
our target, at 76.8%, leaving only the 
outsourced managed leisure and retail 
parks as the portfolio segments not 
achieving 75% recycled and reused. 

Since we set our waste target, we’ve seen 
a significant improvement in the accuracy 
of waste data. Using actual waste data 
rather than estimated data, and a better 
understanding of offsite Material Recovery 
Facility (MRF) outputs, has resulted in a 
minor decrease in the reported recycling 
rates, especially within the retail portfolio. 

Finally, and most significantly, this year the 
recycling rate across our retail portfolio has 
decreased to 67% from 72% in 2019/20, as a 
direct consequence of Covid-19 restrictions. 
A reduction in recyclable materials 
produced by brand partners and F&B 
(such as packaging materials, cardboard 
and glass) and a change in operational 
procedures to minimise infection risk to 
operational staff, has had a direct impact 
on the amount of waste collected as well 
as that recycled.

Page 

 66

The 75% recycling target is still achievable, 
albeit challenging in the current climate. 
We are therefore extending our commitment 
for 75% recycling to 2030 to align with our 
expanded new construction-waste 
commitments announced last year. We will 
support this by working with our employees 
and customers to reduce, reuse and recycle 
waste, running campaigns and incentives 
across the business, building upon our 
successes of recent similar campaigns. 

Additionally, we are running an in-depth 
waste auditing exercise at the third-party 
managed retail and leisure portfolio on sites 
that produce a significant amount of waste 
but are not achieving our recycling target. 
We will use this information when retendering 
for the waste service in this portfolio.

As part of our commitment to our 
community partners, we also donate any 
Surface Pros we no longer need to some 
of the charities we support. 

MATERIALS

In early 2020, we published our Prohibited 
Materials List. This sets the minimum 
requirements for sourcing materials on our 
projects. Since then, we have expanded 
its scope to provide guidance to design 
teams on materials that we would avoid, 
prefer and those that would be ideal. We 
circulate this guidance at the start of any 
project. From avoiding laminated glass to 
recommending air purifying paints, the 
list states clearly our expectation of high- 
quality and thoughtful design.

With construction progressing on four 
of our sites, our procurement has been 
a lot more varied in 2020. Despite this, we 
remain on track to source 100% of our core 
construction materials with responsible 
sourcing certification, and exclusively from 
the UK and Europe.

CIRCULAR ECONOMY INITIATIVES 

Closed-loop glass recycling

Glass is infinitely recyclable to its highest 
environmental value (that is, as glass) if 
it is segregated properly, so at Portland 
House we’re working with our demolition 
contractors, Erith, to segregate it carefully. 
To date, we’ve removed just under 100 
tonnes of glass from site, avoiding an 
estimated 29 tonnes of CO2. We anticipate 
recovering an estimated additional 200 
tonnes of glass from the project as it 
progresses. The glass then goes on to a 
specialist contractor, eventually to be 
re-melted as float glass. This improves 
on the traditional approach of mixing it 
with other waste to be used as aggregate.

Landsec // Annual Report 2021 » Strategic ReportDigitising 
construction

As part of digitising our construction 
methods, we trialled QFlow, a 
cloud-based software, at the Forge. 
This automates site data collection 
and uses artificial intelligence to 
provide accurate and immediate 
insights into waste and material 
movements to and from the 
construction site. It has proven 
extremely effective at minimising 
environmental risk. We have set a 
number of responsible procurement 
targets at the Forge. Since starting 
on site, QFlow has identified 159 
risks early by flagging any non-
compliance at the site gate, 
removing any human handling 
errors and minimising the time 
needed to address them. 

It has also given us insights into 
waste movements off site, allowing 
us to think how we can manage our 
waste more efficiently. It is making 
our supply chain more transparent 
and has proven vital to staying on 
track to achieve our sustainability 
targets at the Forge. The trial was so 
successful we have extended it for 
the duration of the construction, 
and are now working with QFlow to 
increase use of their data in our 
reporting and planning.

t
r
o
p
e
R

c
i

g
e
t
a
r
t
S

»

1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

A second life for used raised-access 
floor tiles

Raised-access floor tiles are standard 
products in the real estate industry, of 
standard size and specification. They’re 
also typically wasted, discarded during 
strip-outs and demolition, only to be 
replaced by new tiles serving exactly the 
same function. 

This is costly and environmentally wasteful, 
especially as the tiles will sit underneath 
a floor covering. Tiles can be salvaged, 
cleaned, re-tested and re-installed. We 
work with one of the UK’s largest recycling 
companies for raised floors, developing a 
product where refurbished second-hand 
tiles can be painted with low-VOC paint, 
to ensure visual consistency on show floors. 
We created a prototype during the works 
at Dashwood this year, which proved 
acceptable to many leasing and technical 
partners. We estimate the recycled tiles 
are at least 50% less carbon intensive than 
new ones which can significantly contribute 
to further reduce the embodied carbon of 
new developments.

This year we also committed to pursuing 
the WELL Portfolio Programme across 
our existing managed office portfolio, in 
addition to our new schemes. This will 
enable us to further improve the health and 
wellbeing of our customers by applying the 
10 principles of the WELL Building Standard 
at scale. As part of this work stream we 
undertook an extensive review of our assets 
as well as our operational procedures which 
revealed a consistent level of quality. We 
will be testing our assets to establish their 
internal conditions and implement remedial 
measures where required to ensure the 
safety and wellness of our customers.

We’ve also created a comprehensive health 
and wellbeing brief for our commercial 
development projects and we’re doing the 
same for our mixed-use Urban opportunities. 
These briefs set out the minimum 
requirements we expect our design teams 
to meet, ensuring we maintain the same 
level of quality and diligence across all our 
development activities, from apartment 
layouts and daylight, to the design of the 
public realm.

WELLBEING

BIODIVERSITY

Health and wellbeing has been a central 
theme of our sustainability programme 
for a number of years, so we were well 
positioned to respond to the changes 
brought about by Covid-19.

We’ve formalised our approach by registering 
and assessing our live development schemes 
against the WELL Building Standard. This was 
a natural step as we have embedded health 
and wellbeing principles into our projects for 
a number of years.

In the past year, at Dashwood, we’ve also 
experimented with the WELL standard in our 
office products Blank Canvas, Customised 
and Myo, creating three wellness offerings 
to suit our customers’ needs. For Blank 
Canvas, we are aiming to ensure any 
customer can achieve a WELL Core 
certification if they wish. For Customised, 
we’ve created a specific WELL fit-out option 
for customers, including a handbook 
imparting the knowledge we have acquired 
over the years to help them fulfil their own 
wellness aspirations. For Myo, we are hoping 
to be the first flexible office space in the 
City to achieve full WELL certification. 

In 2020, we expanded the scope of our 
Biodiversity Brief to include our mixed-use 
assets, and set an overarching goal to make 
our strategy more comprehensive across 
our entire portfolio. Our live developments 
remain on track to achieve significant 
biodiversity improvements in line with 
the brief. 

This spring we also worked with an ecologist 
to conduct site visits to evaluate progress 
against our 2016 baseline. The results of 
this evaluation will help us identify further 
enhancements for the sites to help us reach 
our 2030 target.

BUILDING CERTIFICATION  
BREEAM IN-USE

This year we undertook a pilot certification 
of BREEAM In-Use at four key assets 
(Bluewater, Nova, 80-100 Victoria Street 
and One New Change). BREEAM In-Use 
assesses the operational impact of a 
building by key sustainability 
criteria including energy 
usage, environmental 
management, and health 
and wellbeing. All assets 
received a rating of 
‘Very Good’, providing an 
effective yet simple way 
to communicate the assets’ 
sustainability credentials 
to customers and investors.

Page 

 67

 
 
 
 
 
 
 
Managing risk

Page 

 68

EVALUATION OF RISKS
The business considers both external and 
internal risks from the property business 
through to Group level. We use a risk 
scoring matrix to ensure risks are evaluated 
consistently. Our matrix considers likelihood, 
financial impact to income and capital 
values and reputational impact. When we 
evaluate risk, we consider the inherent or 
gross risk (the level of the risk before any 
mitigating action) and the residual or net 

We set out an overview of our risk 
management process explaining the key 
elements of our approach to risk, how 
we have continued to develop our process 
over the course of the current year, the 
key successes in risk management and 
our priorities for 2021/22.

Helping the business to 
navigate the challenges 
and opportunities it faces 
through proactive risk 
management.”

risk (the risk that 
remains after we 
consider the effect of 
mitigating actions and 
controls). Where there 
is a relatively high 
inherent risk and 
relatively low residual 
risk, we know we have 
a high dependency on 
internal controls, which 
helps to focus the work 
of the Internal Audit 
function and other 
assurance providers.

OUR KEY SUCCESSES IN 2020/21

 › Project managed the business response to 
Covid-19 with business resilience and risk 
management at the core of our approach

 › Led the Brexit working group to ensure 

we mitigated the risks of leaving the EU 
with no deal

 › Realigned the principal risks to the new 

strategy and market segments

 › Promoted a positive risk culture across 
the business and raised risk awareness

OUR KEY PRIORITIES IN 2021/22

 › Develop an assurance mapping process 

to assess the quality of the assurance we 
receive across the three lines of defence 
for our principal risks

 › Refine the risk management processes 
to ensure they are fully aligned to the 
new strategy

 › Roll out the new business resilience plans 

to each property

 › Use technology to improve risk 

aggregation and assessment of risk 
dependencies

 › Continue to promote risk awareness 

and positive risk culture

GOVERNANCE
The Board has overall responsibility for 
oversight of risk and for maintaining a 
robust risk management and internal 
control system.

The Board recognises the importance of 
identifying and actively monitoring our 
strategic, reputational, financial and 
operational risks, and other longer-term 
threats, trends and challenges facing the 
business. The Audit Committee supports 
the Board in the management of risk and is 
responsible for reviewing the effectiveness 
of the risk management and internal 
control processes during the year.

IDENTIFICATION OF RISKS
Identifying risk is a continual process. 
We have established a network of risk 
champions across the business and we 
utilise this network, in conjunction with 
ongoing discussions with management, 
external agencies and stakeholders, 
to identify the risks facing our business. 
This forms the basis for the principal 
and emerging risks, which are challenged 
and validated by the Executive Leadership 
Team and the Audit Committee, before 
being presented to the Board. In addition, 
an in-depth risk session is held with the 
Board every two years, with the next 
review taking place in December 2021.

MANAGEMENT OF RISKS
Ownership and management of the risks 
are assigned to members of the Executive 
Leadership Team. They are responsible 
for ensuring the operating effectiveness 
of the internal control systems and for 
implementing risk mitigation plans.

The Board undertakes an annual 
assessment of the principal risks, taking 
account of those that would threaten 
our business model, future performance, 
solvency or liquidity as well as the Group’s 
strategic objectives. Our strategic review 
of the business over the course of 2020/21 
had risk management as a fundamental 
part of the assessment criteria.

RISK APPETITE
The Board is responsible for defining the  
level and type of risk that the Group is 
willing to take and ensuring it remains in 
line with our strategy.

The Board regularly reviews the risk appetite  
of the business, reassesses the information 
available and the risk factors that are 
relevant. This ensures our risk exposure 
remains appropriate at any point in time 
and that risk is considered dynamic. 

Our risk appetite is cascaded throughout 
the organisation by being embedded 
within our policies, procedures and 
delegated authorities.

Landsec // Annual Report 2021 » Strategic Reportemployees. The Executive Leadership 
Team is responsible for the day-to-day 
management of risk. Senior managers 
also attend the Executive Leadership 
Team and the Audit Committee to 
discuss specific risk areas, and will be 
accompanied by external advisers 
where relevant. 

Some of our specific risk focus areas from 
this year included cyber security, data 
governance, fire management strategies 
and contingency planning for a no-deal 
Brexit scenario. The Risk Management 
function, headed by the Director of Risk 
Management and Internal Audit, assists 
management with facilitating the risk 
discussions and provides challenge 
and insight where appropriate. The Risk 
Management function also oversees 
and provides support to a network of risk 
champions across the business. These risk 

champions are critical in promoting a 
positive risk culture across the business 
and raising risk awareness.

Internal Audit provides assurance to the 
Audit Committee and Executive Leadership 
Team in evaluating the design and operating 
effectiveness of the risk management and 
internal control processes, through 
independent review. On a quarterly basis, 
management self-certify that the key 
controls within their area of responsibility 
have been operating effectively. These 
results are independently validated by 
Internal Audit through sample testing. 
We continue to enhance and refine the key 
controls to ensure we have the most effective 
set of key controls to mitigate our principal 
risks. An area of focus for 2021/22 is to 
update our assessment of the quality and 
completeness of assurance provided over 
each line of defence against a principal risk.

RISK MANAGEMENT FRAMEWORK

K
S
I

R

E
C
N
A
N
R
E
V
O
G

TOP-DOWN
Oversight, 
identification, 
assessment 
and mitigation 
of risk at a 
group level

Board
 › Set the risk culture
 › Approve risk appetite

 › Agree the risk programme
 › Discuss the Group principal risks  

with the Executive Leadership Team

1ST LINE OF DEFENSE

2ND LINE OF DEFENSE

3RD LINE OF DEFENSE

Audit  
Committee
 › Supports the Board 
in monitoring risk 
exposure against 
risk appetite
 › Review the 

effectiveness of our 
risk management 
and internal control 
processes

Internal Audit
 › Provide assurance 
on effectiveness of 
the risk programme, 
testing of key 
controls and risk 
response plans for 
significant risks

Executive  
Leadership Team
 › Define the risk 

appetite

 › Evaluate proposed 
strategies against 
risk appetite and 
risk tolerances

 › Identify the 

principal risks

 › Design, 

implementation 
and evaluation of 
the system of 
internal control, 
and for ensuring its 
operational 
effectiveness

Risk  
management
 › Aggregate risk 
information

 › Assist 

management with 
the identification 
and assessment of 
principal and 
emerging risks
 › Monitor risks and 

risk response plans 
against risk 
appetite and 
tolerance levels
 › Create a common 
risk framework and 
language

 › Identify and monitor 

 › Provide direction on 

applying 
framework

 › Provide guidance 

and training
 › Facilitate risk 
escalations

Support  
functions
 › Provide guidance/
support to the 
risk team and 
business units

emerging risks

Business units  
and risk champions
 › Identify and assess 

risks

 › Respond to risks
 › Monitor risks and 

risk response

 › Ensure operating 
effectiveness of 
key controls

T
N
E
M
E
G
A
N
A
M
K
S
I

R

I

P
H
S
R
E
N
W
O
K
S
I

R

BOTTOM-UP
Identification, 
assessment and 
mitigation of 
risk at business 
unit and 
functional level

We formally report on the Group risks every 
six months to the Audit Committee and 
Board through a principal risk dashboard. 
This sets out risk appetite statements for 
each principal risk and risk tolerance ranges 
which explicitly align our risk appetite and 
the corresponding key risk indicators (KRIs) 
to our strategy and key performance 
indicators (KPIs).

The risk dashboard uses risk indicators to 
track whether our risk level is within our risk 
appetite. The risk indicators are a mixture of 
leading and lagging indicators, and internal 
and external indicators. The primary aim 
of the dashboard is to act as a catalyst for 
discussion about how the principal risks are 
moving, whether the risk tolerance ranges 
remain appropriate for the business 
circumstances, and whether further 
mitigating actions need to be taken in order 
to bring a risk back within the desired risk 
tolerance range. The KRIs are rated red, 
amber or green based on where the indicators 
sit in relation to our tolerance level.

Each of the principal risks has a number of 
KRIs and we provide some examples of the 
KRIs against our principal risks in the table 
on pages 72-75. Any red rated KRIs will be 
discussed by the Executive Leadership Team 
and the relevant business units, with required 
actions agreed by the Executive Sponsor. 
These actions may be to refresh the risk 
tolerance range to reflect a change in the 
business landscape and/or further mitigating 
actions. The agreed action will be noted in 
the Audit Committee and Board reports for 
final approval by the Board. On an ongoing 
basis, we will continue to refine the tolerance 
ranges and to review regularly whether the 
KRIs continue to be the best indicators.

One of our successes this year has been 
to realign the principal risks to the new 
strategy and market segments. This was 
critical in ensuring that risk management 
was fully aligned to the changes to the 
organisational structure and that risk 
owners had full visibility and ownership 
of their risks. We provide further details 
on the changes to the principal risks below.

RISK MANAGEMENT FRAMEWORK
As shown in the diagram, we have an 
established risk management and control 
framework that enables us to effectively 
identify, evaluate and manage our principal 
and emerging risks. Our approach is not to 
eliminate risk entirely, but to ensure we have 
the right structure to effectively navigate 
the challenges and opportunities we face. 
We focus on being risk-aware, clearly 
defining our risk appetite, responding to 
changes to our risk profile quickly and 
having a strong risk culture among 

Page 

 69

Landsec // Annual Report 2021 » Strategic Report 
 
 
Page 

 70

The long-term implications of Covid-19 
are unclear and our strategy will continue 
to adapt to ensure we are managing 
near-term challenges proactively and 
focused on positioning the business for 
post-pandemic opportunities.

In 2021, we have split our Customer Risk 
into two segments to ensure that our 
risks are fully aligned to our new strategy; 
namely, Customer Risk – Retail & Hospitality 
(which includes London Retail) and Customer 
Risk – London Office. At the same time 
we have absorbed key elements of the 
previous ‘Disruption risk’ into these two 
new segmental risks and accordingly, 
‘Disruption’ will no longer be reported as 
a standalone principal risk. 

CUSTOMER – Retail & hospitality is 
placed in the top right quadrant of the heat 
map sitting in the position of the previous 
Customer Risk. This positioning reflects 
the continued uncertainty around demand 
for this space and the outlook for these 
sectors. The pandemic impact on the retail 
sector has seen a notable increase in the 
switch to online shopping from physical 
stores as people stay at home to comply 
with government guidelines, and we expect 
some of this change is unlikely to reverse. 

CUSTOMER – London office is placed in 
the centre of our risk heat map reflecting 
the overall lower risk profile of this segment 
of our business which has remained resilient 
through the pandemic and is supported 
by the successful introduction of our new 
flexible office products. However, the 
reported success of workforces working 
from home provides ongoing uncertainty 
for this segment of our business with some 
companies reappraising their real estate 
options and how they plan to use the office 
going forward. 

The change to our principal risks helps 
to clarify key market and organisational 
differences in the way the risks are 
managed and addressed going forward. 
The risk table sets out further details of 
the nature of the risk and the mitigation 
actions we have taken as a business.

Looking to  
the future

We are positioning our business to 
emerge strongly from the pandemic.

Our response 
to the pandemic 
and Brexit

Our approach to emerging and rapidly 
accelerating risks was tested during the 
year as the business responded to Brexit 
uncertainty and the Covid-19 pandemic. 

The speed and scale of the impact 
of Covid-19 was unprecedented and 
fundamentally affected all aspects 
of our business. The Risk Management 
team supported the business through 
the establishment of a workstream 
structure to assess and mitigate the 
myriad of risks facing the business as 
a result of the pandemic. 

The Risk Management team also 
supported our Brexit no-deal risk 
planning, assessing the risks to the 
business and our supply chain that may 
have resulted from the UK leaving the 
EU with no trade deal by reference to 
three distinct workstreams: construction, 
operations and portfolio management. 
Upon conclusion of the negotiations 
and the final trade deal being agreed, 
we have been focused on managing the 
operating risk of effectively trading with 
partners who are based in the EU and 
ensuring we have robust processes in 
place to mitigate regulations around 
the movement of goods across borders.

Our business resilience and risk planning 
has been tested over the past year in 
response to the pandemic and the business 
has responded very well to the challenges 
presented by the crisis. All levels of our 
organisation were rapidly mobilised to 
assess, plan, respond and mitigate the 
myriad of risks presented to the business 
by Covid-19.

We continue to operate a business 
recovery workstream and have detailed 
plans in place as we look towards a 
gradual easing of lockdown restrictions 
and a full reopening of the economy. 
The business is fully mobilised and ready 
to provide the best possible support to 
our customers, communities, employees 
and service partners during this transition 
back to normality. 

The risk heatmap on the following page 
shows the principal risk positions for March 
2021 before and after mitigating actions. 
It is important to note that our principal 
risks at 31 March 2020 reflected the 
impact of Covid-19 with the UK under 
full national lockdown restrictions at this 
point and the majority of the economy 
already feeling the impact of the pandemic. 
As we look forward, our strategic priorities, 
market segments and key performance 
drivers have been carefully articulated in 
the strategy set out by the Board last 
year and we have realigned our principal 
risks and the risk owners to reflect this 
strategic vision. 

Landsec // Annual Report 2021 » Strategic ReportOur principal risks  
and uncertainties

Our risk 
assessment

The risk heat map illustrates 
the relative positioning of our 
principal risks before and 
after mitigating actions as 
at 31 March 2021. We set out 
further details on our principal 
risks below, explaining our risk 
mitigation strategies and the 
rationale for the risk movement 
in the year.

MAP KEY

  Before mitigating actions

   After mitigating actions

PRINCIPAL RISKS OVERVIEW

i

h
g
h
y
r
e
V

h
g
H

i

i

m
u
d
e
M

w
o
L

T
C
A
P
M

I

Low (<25%)

Medium (26-50%)

High (51-75%)

Very high (76-100%)

PROBABILITY

 Customer – Retail & hospitality (includes London retail)

 Market cyclicality

 People and skills

 Customer – London office

 Major health, safety and security incident

 Information security and cyber threat

 Climate change 

 Investment and development strategy

NB: Disruption is no longer reported as a separate risk having been absorbed into risk 1 and 4.

Page 

 71

CHANGE IN THE YEAR

No change

Decrease

No change

No change

No change

No change

No change

No change

Landsec // Annual Report 2021 » Strategic Report 
Our principal risks  
and uncertainties
continued

Page 

 72

 Customer – Retail & hospitality

EXECUTIVE RESPONSIBLE | COLETTE O’SHEA

Structural changes in customer 
and consumer expectations 
leading to a change in demand 
for space and the consequent 
impact on income.

EXAMPLE KRIs
 › UK net retail openings and 

shopping centre vacancy rates 
(external metric)

 › Amount of people visiting our 

assets

 › Percentage of lease expiries over 

our five-year plan

 › Void rates across our portfolio
 › Customer credit risk profile and 

tenant counterparty risk

 › Customer retention
 › Like-for-like rental income metrics
 › Customer and space churn

MITIGATION
 › Our Customer Relationship 

Management processes actively 
monitor our customer base and 
performance

 › We have a robust credit policy and 
process which defines what level 
of credit risk we will accept

 › Our Property Committee reviews 
customers at risk and agrees the 
best plan of action, as well as 
monitoring online sales trends

 › The monthly management 

accounts review lease expiries, 
breaks, re-gears and compare 
new lettings against estimated 
rental value

 › We measure footfall and retail sales 
at our shopping centres to provide 
insight into consumer trends
 › We regularly measure customer 
satisfaction across our retail 
customer base

 › We are reviewing each element of 
our customer journeys to identify 
opportunities to improve

CHANGE IN YEAR | NO CHANGE

This remains our most significant risk. 
We elevated the risk in March 2020 
and the risk remains very high today. 
We were already operating in a 
tough retail environment before 
the Covid-19 outbreak and the 
pandemic has accelerated some of 
the changes that we were closely 
monitoring with a shift to greater 
online shopping from physical stores. 

In addition, London retail has in the 
past year seen lower footfall and 
trading levels than regional retail as 
it is more reliant on the presence of 
office staff and tourism. In the future, 
if fewer workers use offices this 
change could persist. 

Hospitality has been highly impacted 
by social distancing measures due 
to Covid-19. This includes our leisure, 
food & beverage and hotels. We are 
regularly communicating with our 
customers and are engaged in 
conversations about how we can 
support them through this difficult 
time. We continue to closely monitor 
the rent collections at risk across 
the whole portfolio, which have 
reduced significantly over the year. 
This indicates a likely increase in 
business failures and we are closely 
monitoring customers in financial 
distress.

OPPORTUNITY
Structural shifts continue to put retail 
rents under pressure and Covid-19 
has accelerated some of the trends 
driving this. Shopping centres have 
been impacted more severely by this 

trend than outlets. Our outlets have 
been relatively shielded from online 
competition and have performed 
well when permitted to open. 

‘Reimagine Retail’ is one of our 
four strategic pillars and one of the 
key objectives within this pillar is 
to reimagine the retail space and 
determine long-term sustainable rent 
levels for our customers. Another 
objective of the Reimagine Retail 
pillar is to repurpose space to reduce 
the retail footprint and enhance the 
quality of the mix. The activities 
under this strategic pillar will be key 
to managing this risk, particularly 
for shopping centres.

We are also assessing plans for 
significant mixed use developments 
on our suburban London retail sites 
where we see opportunities to 
create value.

 Market cyclicality

Market and political uncertainty 
leading to a reduction in demand 
or deferral of decisions by 
occupiers, impacting real estate 
values and the ability to buy, 
develop, manage and sell assets 
at the appropriate time in the 
property cycle.

EXAMPLE KRIs
 › UK Gross Domestic Product 

(external metric)

 › UK household spending levels 

(external metric)

 › Employment intentions – 

Business Services (external metric)

 › Interest rates (external metric)

 › Business confidence (external 

metric)

 › Our loan-to-value ratio

MITIGATION
 › Our research team prepare a 

quarterly report for the Executive 
and Property Committees, which 
tracks both macroeconomic and 
internal risk metrics, against 
tolerance ranges, e.g. vacancy levels 

 › Our research team also produces 

a bi-annual Cycle Watch document 
which analyses macroeconomic, 
political and market risk factors. 
This drives the assumptions used in 
our budget and forecasting process 

 › Scenarios are modelled based on 
plausible economic trajectories. 

EXECUTIVE RESPONSIBLE | MARK ALLAN

Modelling completed during 
the year included the impact of 
different Brexit outcomes and 
the containment of the pandemic. 
Our economic scenario analysis then 
feeds into our annual budgeting 
and five-year forecasting process 

 › Our business portfolios prepare 
a quarterly report reviewing the 
market risk for each of our sectors

 › We are active members of local 

business and community groups, 
as well as industry and professional 
bodies. This ensures we are actively 
engaged in decisions affecting our 
business, customers, partners and 
communities

CHANGE IN YEAR | DECREASE

The market cyclicality risk remains 
high at year end due to the ongoing 
impact of the pandemic but has  
decreased since last year on the 
back of achieving a trade deal with 
the EU on the conclusion of Brexit 
negotiations and the ongoing 
Covid-19 vaccine rollout. 

OPPORTUNITY
The strength of our balance sheet, 
combined with our strong rating, 
enables us to invest in our growing 
development pipeline and other 
opportunities as they arise.

Landsec // Annual Report 2021 » Strategic Report People and skills

Inability to retain and develop 
the right people and skills 
required to achieve the business 
objectives in a culture and 
environment where employees 
can thrive.

EXAMPLE KRIs
 › Employee turnover levels
 › High potential employee turnover
 › Employee engagement score
 › Succession planning
 › Employee mental health
 › Time to hire
 › Diversity of long and shortlists 

in recruitment

EXECUTIVE RESPONSIBLE | BARRY HOFFMAN

MITIGATION
 › Our remuneration plans are 

benchmarked annually to ensure 
they remain competitive and 
support us in attracting and 
retaining the best talent
 › The talent management 

programme identifies high potential 
individuals within the organisation
 › We have robust succession plans 

in place for senior and critical roles 
to mitigate key people risks
 › Clear employee objectives and 
development plans to ensure 
alignment to business goals

 › We recognise the value of employee 
health and wellbeing through our 
Health and Wellbeing Statement 
of Practice

 › We have set specific diversity 
metrics to be achieved by 2025
 › Our flexible working policy helps 

retain employees while promoting 
work-life balance and helping to 
improve productivity

 › We regularly complete employee 

engagement surveys to understand 
areas of strength and opportunities 
for improvement

CHANGE IN YEAR | NO CHANGE

In response to Covid-19, the majority 
of our employees have worked 
from home for much of the past year. 
Overall, this transition has been 
smooth from a technology and 
communications perspective. We have 
not seen any significant impacts on 
employee productivity, although we 

are carefully monitoring employees’ 
mental and physical wellbeing. We 
have used regular ‘Pulse’ employee 
surveys to understand employee 
engagement and concerns 
throughout the pandemic. 

OPPORTUNITY
As part of our strategic review process 
we have taken the opportunity to 
refresh our culture and values as a 
business and we have rolled out a 
company-wide programme focused 
on the importance of culture and 
values to deliver our vision. We 
continue to build further expertise, 
knowledge and capability in the 
business to allow us to effectively 
deliver on our strategy.

 Customer – London office

EXECUTIVE RESPONSIBLE | COLETTE O’SHEA

Structural changes in customer 
expectations leading to a 
change in demand for space 
and the consequent impact 
on income.

EXAMPLE KRIs
 › Amount of people visiting our assets
 › Percentage of lease expiries over 

our five-year plan

 › Void rates across our portfolio
 › Customer credit risk profile and 

tenant counterparty risk

 › Customer retention
 › Like-for-like rental income metrics
 › Customer and space churn
 › Serviced office take-up 

(external metric)

MITIGATION
 › Our Customer Relationship 

Management processes actively 
monitor our customer base and 
performance

 › We have a robust credit policy and 
process which defines what level 
of credit risk we will accept

 › Our Property Committee reviews 
customers at risk and agrees the 
best plan of action

 › The monthly management 

accounts review lease expiries, 
breaks, re-gears and compare 
new lettings against estimated 
rental value

 › We regularly measure customer 
satisfaction across our office 
customer base

 › Our Insight team holds a Future of 
Work forum examining disruption 
themes, megatrends and changes 
in the way people work and live
 › We have defined an innovation 
process to capture ideas and 
workshop with our customers on 
their needs in a test office 
environment

CHANGE IN YEAR | NO CHANGE

Leasing activity in the London office 
market has been severely depressed 
by the pandemic and vacancy rates 
have risen. Our assets have seen a 
small rise in vacancy but are supported 
by the continued differentiation of 
our product offerings to align to our 
customer needs and expectations, 
including the successful introduction 
of our flexible office products. 

However, the reported success of 
workforces working from home 
provides ongoing uncertainty for this 
segment of our business with some 
companies reappraising their real 
estate options and how they plan 
to use the office going forward.

OPPORTUNITY
Our Optimise strategic priority is 
focused on our central London assets. 
Optimise will mean greater alignment 
with sectors and geographies in the 
capital, evolving a broader range of 
propositions for our customers, 
continued deployment of our 
development expertise and targeted 
recycling of capital to fund long-term 
growth. We firmly believe London will 
remain a gateway city and we have a 
high-quality, best in class portfolio. 

Page 

 73

Landsec // Annual Report 2021 » Strategic ReportOur principal risks  
and uncertainties
continued

Page 

 74

 Major health, safety and security incident

EXECUTIVE RESPONSIBLE | COLETTE O’SHEA

Failure to identify, mitigate and/
or react effectively to a major 
health, safety or security 
incident, leading to serious injury, 
illness or loss of life; criminal/civil 
proceedings; loss of stakeholder 
confidence; delays to building 
projects and access restrictions 
to our properties resulting in loss 
of income; inadequate response 
to regulatory changes; and 
reputational impact.

EXAMPLE KRIs
 › Health and safety training
 › Number of reportable health 

and safety incidents

 › Progress of fire stopping and 

cladding project against agreed 
milestones

 › Security Service national threat 

level (external metric)

 › Security risk assessment results 

of our properties

MITIGATION
 › The Health, Safety & Security 

(HSS) Committee is chaired by 
the COO and governs the Health 
& Safety management systems 
and processes. H&S performance 
is reported to the Board every 
six months

 › Our ‘One Best Way’ standards 

 › The H&S team completes regular 

property healthchecks at our assets 
to audit compliance with our 
policies, procedures and legislation
 › All our properties have completed 
security risk assessments, which 
drives the physical security 
measures in place at that property. 
Our properties have dedicated 
security teams, which are 
supported by CCTV and other 
physical security measures
 › Our menu of tactical security 
options and Group building 
response levels now give us the 
ability to react to a local or 
national criminal threat in a 
proportionate and reasonable way
 › Our Group insurance programme 
protects against losses of rent 
and service charge resulting 
from terrorism

 › All accidents and incidents are 

reported and recorded in our H&S 
system with analysis performed 
on trends and root causes of 
the incidents

define mandatory H&S compliance 
policies for the business and our 
supply chain

 › We hold Customer Improvement 

Groups with our principal contractors 
and key service providers to drive 
continuous improvement across our 
supply chain

 › All of our colleagues must attend 
H&S training relevant to their role

 › All our key service providers are 

assessed against H&S KPIs

 › All suppliers engaged in 

construction activities must be 
approved by the health and safety 
team to ensure they have the 
appropriate skills, knowledge, 
attitude, training and experience

 › An event safety management 
plan is completed for all events 
at our assets

 › We have reviewed fire safety 

across our entire portfolio and 
completed a programme of 
proactive fire safety improvements 
during the year

 › Our fire risk framework categorises 
and assesses all of our properties 
based on: occupancy and use, fire 
safety systems, management 
systems, adequacy of means of 
escape and materiality. This drives 
the ongoing actions as part of our 
estate management

CHANGE IN YEAR | NO CHANGE

We evaluated our fire management 
strategies across our entire property 
portfolio last year and identified 
some fire safety improvements. 
We have now implemented these 
improvements.

The fire safety regulatory 
environment continues to evolve 
and tighten requirements which is 
monitored closely at our Health, 
Safety and Security Committee. 
We have established a working group 
to respond to any new requirements 
around external cladding systems.

 As lockdown restrictions are eased, 
our efforts are focused on ensuring 
we are well prepared for a gradual 
and safe return to our properties.

OPPORTUNITY
We are testing a prototype of a new 
construction approach at The Forge. 
In this, we aim to manufacture 
and assemble off site as much as 
possible, which reduces the health 
and safety risk. We are working with 
our peers on fire safety, to help 
advance industry standards.

Landsec // Annual Report 2021 » Strategic Report Information security and cyber threat

EXECUTIVE RESPONSIBLE | BARRY HOFFMAN

Data loss or disruption to the 
corporate systems and building 
management systems resulting 
in a negative reputational, 
operational, regulatory (including 
GDPR) or financial impact.

EXAMPLE KRIs
 › Speed of threat and vulnerability 

detection

 › Speed of vulnerability resolution
 › Number of data loss events
 › Disaster recovery – system 

availability

 › Building management cyber 

security risk

 › Cyber security and GDPR training

MITIGATION
 › We have an IT Operations team and 
Privacy & Compliance Officer who 
monitor information security and 
privacy risk and cyber threat 
 › All of our colleague’s complete 
mandatory cyber security and 
GDPR training 

 › Our IT security management policy 
sets out our standards for security 
and penetration testing, vulnerability 
and patch management, data 
disposal and access control 

 › We complete a quarterly 

assessment that key IT controls 
are operating effectively 

 › All third-party IT providers must 

complete an information security 
vendor assessment which is 
reviewed and approved by the 
cyber security officer 

 › We work closely with our IT service 

partners to manage risk and 
improve technical standards 
 › Our development brief clearly 

defines the required technical IT 
standards for all building systems 

 › Our move to put all corporate 

systems in the cloud has improved 
the resilience of our disaster recovery 
and business continuity plans 

 › We have an effective vulnerability 
management system, including an 
annual rolling penetration testing 
programme across our IT estate. 
 › All our properties have business 

continuity and crisis management 
plans in place, which are tested at 
least annually

 › We are rolling out a programme 

of improvements to our site 
building cyber defences based 
on the NIST framework

CHANGE IN YEAR | NO CHANGE

The level of this risk has not changed, 
reflecting that, while companies 
continue to be subject to an 
increasing number of attempted 
cyber attacks, we have continued 
to develop and invest in the maturity 
of our mitigation controls.

OPPORTUNITY
We continue to work with our service 
partners and strategic suppliers to 
examine our industry’s standards, 
in particular for building systems. 
We consider new technologies so 
we can take advantage of the latest 
innovations and opportunities and 
enhance our reputation as a trusted 
and responsible partner.

 Climate change

Failure to properly identify and 
mitigate both physical and 
transition risks from climate 
change, leading to a negative 
impact on our reputation, 
disruption in our operations 
and stranded assets.

EXAMPLE KRIs
 › Energy intensity and carbon 

emissions

 › Recycling waste
 › Renewable electricity
 › Embodied carbon for new 

developments

 › Portfolio natural disaster risk

EXECUTIVE RESPONSIBLE | NICHOLAS DE MESTRE

MITIGATION
 › We are committed to becoming 

net zero carbon by 2030 and have 
published our carbon reduction 
pathway for achieving this

 › We have a science-based target 

to reduce our operational emissions 
in line with a 1.5°C scenario

 › We operate all our properties in 
line with our ISO 50001 Energy 
Management System ensuring we 
measure, manage and monitor our 
energy performance

 › We continue to procure 100% 
renewable electricity across 
our portfolio

 › Through our Responsible Property 

Investment Policy and sustainability 
due diligence process, we assess 
climate risks and opportunities in 
potential acquisitions

 › Our Sustainability Brief for 

Developments ensures that we 
develop our properties with 
consideration to the risks of climate 
change and take advantage of the 
latest low-carbon opportunities

 › We undergo assurance for data and 
disclosures across our sustainability 
programme, enhancing the 
integrity, quality and usefulness 
of the information we provide

CHANGE IN YEAR | NO CHANGE

The residual risk is the same as last 
year and we have intensified our 
mitigations, progressing plans to 
achieve our ambition to be a net zero 
carbon business by 2030.

OPPORTUNITY
Lead our business and the property 
sector towards a low-carbon 
economy, creating long-term value 
for our shareholders and wider 
stakeholder groups.

More details on climate-related risk 
are provided in the TCFD disclosure 
on pages 76-77.

 Investment and development strategy

EXECUTIVE RESPONSIBLE | COLETTE O’SHEA

Unable to effectively execute 
our strategy of buying, 
developing and selling assets 
at the appropriate time in 
the property cycle, including 
inappropriate sector selection 
and weighting; inability to 
deliver capital expenditure 
programme to agreed returns; 
and/or occupiers reluctant to 
take new space.

EXAMPLE KRIs
 › Development pipeline
 › Portfolio liquidity
 › Headroom versus development 

capital expenditure

 › Speculative development, 

pre-development and trading 
property risk exposure

 › Counterparty credit risk
 › Group hedging

MITIGATION
 › Our Investment Appraisal Guidelines 
define the key investment criteria 
(including hurdle rates and 
alignment to strategic objectives), 
the risk assessment process, key 
stakeholders and the delegations 
of authority to approve investment 
decisions

 › We ensure strong community 
involvement in the design 
process for our developments 
and create employment and 
education opportunities 
through our construction 
and operations activities

 › We are actively considering other 
sector opportunities and running 
trials as appropriate to test our 
propositions and market demand 
and requirements

 › Our highly experienced 

development team and partners 
have a track record of success
 › We have robust succession plans 
in place for senior and critical 
development and project 
management roles

 › We have robust and established 

governance and approval 
processes, including the Investment 
Committee

CHANGE IN YEAR | NO CHANGE

This risk was elevated in March 2020 
and remains unchanged this year 

given the increased uncertainty 
around the future economic 
environment into which we will 
deliver our developments.

We have reprofiled our cash flows 
and commitments for the whole 
development pipeline, and have 
completed analysis on the pipeline 
based on potential future scenarios 
against the baseline budget.

OPPORTUNITY
As mentioned above, the strength of 
our balance sheet, combined with 
our strong rating, enables us to 
continue to invest in our growing 
development pipeline and other 
opportunities as they arise. 

Page 

 75

Landsec // Annual Report 2021 » Strategic ReportOur principal risks  
and uncertainties
continued

Page 

 76

CLIMATE-RELATED RISKS 
AND OPPORTUNITIES

We are committed to implementing the 
recommendations of the Task Force on 
Climate-Related Financial Disclosures 
(TCFD), providing investors and other 
stakeholders with useful information on 
climate-related risks and opportunities 
that are relevant to our business.

In this Annual Report, we provide a summary 
of our TCFD disclosure. Full disclosure of 
climate change scenarios and how they 
may affect our business are included in our 
2021 Sustainability Performance and Data 
Report at www.landsec.com/sustainability. 
For further climate-related disclosures, 
please access our CDP response at 
www.cdp.net/en.

GOVERNANCE
Our Chief Executive has overall 
responsibility for climate-related risks and 
opportunities. The Board is updated on our 
sustainability performance at least once a 
year, including discussion of climate-related 

issues. In addition, the Audit Committee 
supports the Board in the management 
of risk, which includes climate change as 
one of our principal risks.

Ongoing oversight of climate-related 
issues is carried out by our Sustainability 
Committee, chaired by the Chief Executive 
and attended by our Head of ESG & 
Sustainability, members of the Executive 
Leadership Team and senior representation 
from portfolio management and 
development teams. The Committee 
meets quarterly and is the senior forum for 
developing and implementing sustainability 
strategy and commitments, assessing and 
managing climate-related risks, and 
reviewing performance.

STRATEGY
As a UK real estate company, our business 
is exposed to both physical and transitional 
risks and opportunities from climate 
change. We’re committed to assessing and 
mitigating physical and financial climate 
change adaptation risks that are material 
across our portfolio.

For the third successive year, we have worked 
with Willis Towers Watson to identify and 
assess the impact of climate-related risks 
through quantitative and qualitative scenario 
analysis, considering short term until 2030, 
and long term beyond 2030 until 2100. 
Our analysis focuses on two distinct scenarios 
based on the Representative Concentration 
Pathways (RCPs), which are used by the 
Intergovernmental Panel on Climate Change 
(IPCC) to illustrate future concentrations of 
greenhouse gases in the atmosphere: a 
scenario where global average temperature 
increases by less than two degrees (RCP 2.6), 
and a scenario where temperatures increase 
by up to four degrees (RCP 8.5).

In line with the TCFD recommendations, 
our assessment covered both physical risks 
(i.e. physical impacts of climate change, 
such as flooding events, windstorms, 
increase in temperature and sea level rise) 
and transition risks (i.e. risks related to 
the transition to a lower-carbon economy 
to avoid the worst physical impacts of 
climate change, such as policy and 
regulation changes). 

o
i
r
a
n
e
c
s
C
º
2
<

o
i
r
a
n
e
c
s
C
º
4

SHORT TERM (UNTIL 2030)

High transition risks associated with aggressive mitigation 
actions to reduce emissions

 › Minimum Energy Efficiency Standards (MEES) raise requirements for all 
non-domestic rented properties to meet a minimum EPC B, potentially 
impacting nearly 80% of floor area

 › Increased pricing of carbon emissions expected to reach £87/tCO2 

($100/tCO2), impacting operational costs

 › Change in customer expectations regarding offices, as more companies 

committed to becoming net zero and set science-based targets

LONG TERM (2030-2100)

Slight increase in physical risks

 › 3% to 20% increase in river peak flows with no additional assets exposed 

compared with current risks

 › No significant change to exposure of portfolio to windstorm and impact 

is likely to remain within current natural weather variability

 › 12% expected increase in terms of flooding losses
 › Warmer summers with +1.7°C maximum temperatures but no significant 

risk of heat stress

 › 55% of portfolio could be exposed to subsidence risk

Business as usual with no significant change in transition and  
physical risks

Failure to transition leading to significant increase in physical 
risks and adaptation risks

 › No significant changes to current physical risks
 › 2% of portfolio located in areas highly exposed to river flooding with a 

return period of 50-100 years

 › Significantly hotter summers with +4°C to +7.6°C maximum temperatures
 › 88% of the portfolio could be exposed to 10-20 days in heatwaves
 › Sea level rise between 21cm-80cm on average which would put additional 

 › 5% of portfolio located in areas highly exposed to storm surge (coastal 

strain on the Thames Barrier

flooding) with a return period of 50-100 years

 › 21% to 56% increase in river peak flows and potential flood defence 

failures across the UK, leading to higher portfolio exposure

 › 40% expected increase in flooding losses
 › 7% expected increase in storm losses
 › >64% of portfolio exposed to subsidence risk

As consequence of the changes in climate and associated physical risks, 
there will be a significant increase in risks linked with adaptation measures.

Landsec // Annual Report 2021 » Strategic Report 
 
 
RISK MANAGEMENT
Our risk management and control 
framework enables us to effectively identify, 
assess and manage climate-related risks. 
We recognise the importance of identifying 
and monitoring climate-related risks, 
which feature prominently on our principal 
risk register.

Ownership and management of all risks 
is assigned to members of the Executive 
Leadership Team, who are responsible 
for ensuring the operating effectiveness 
of the internal control systems and for 
implementing key risk mitigation plans. 
The Board undertakes an annual assessment 
of the principal risks. The Executive 
Leadership Team is supported by risk 
champions across the business, who are 
tasked with maintaining awareness of key 
risks and control measures. 

The senior leader responsible for climate-
related risk is the Head of ESG and 
Sustainability. Our climate change principal 
risk includes both transition and physical 
climate risk and is monitored on a quarterly 
basis using a series of Key Risk Indicators. 
Both the senior leader and risk champion 
responsible for climate-related risk ensure 
appropriate mitigation actions are taken and 
integrated with the overall risk management 
process. Where climate-related risks 
correspond to other risks, these are discussed 
between the network of risk champions. 

Our risk management process to address 
our principal risks and uncertainties, 
including climate change is discussed 
further on pages 68-69.

As part of our strategy to manage 
transition risks, we’re committed to 
becoming a net zero carbon business by 
2030 and we have a science-based carbon 
target to reduce our operational carbon 
emissions by 70% by 2030, aligned with 
a 1.5ºC scenario. In addition to reducing 
our operational emissions, by improving 
the energy efficiency in our assets, and 
committing to the procurement of 
renewable electricity, we’ve implemented 
an internal shadow carbon price to drive 
investment towards cleaner projects. 
We’re also reducing carbon emissions across 
our construction activities by carefully 
designing and selecting every raw material 
we use. Further details on our net zero 
strategy is discussed on pages 64-66.

Our analysis gives us confidence in 
the resilience of our strategy, as we’re 
supporting the transition to a low-carbon 
world while managing the impact of 
climate-related risks to our portfolio.

Our analysis showed us that our current 
portfolio is not highly exposed to physical 
risks given the location of our assets and the 
impact of physical risks to our portfolio will 
only become more relevant in the long term, 
under a four-degree scenario. Conversely, 
transition risks are relevant in the short term 
as increasing mitigating actions to drive 
emissions reduction are expected, such as 
policy and regulation changes, as well as 
change in customer preference.

Our strategy to address climate-related 
risks and opportunities spans all areas of our 
business including investment, development, 
operation and divestment. Through our 
Responsible Property Investment Policy, we 
assess climate risks when we buy an asset. 
In our development pipeline, we’re designing 
and constructing high-quality buildings and 
spaces capable of delivering operational 
resilience over their lifetime, considering how 
the UK’s climate will change in the coming 
decades. We’re also transitioning towards 
all-electric solutions, scaling back fossil 
fuel-dependent boilers in favour of electric 
heating and cooling.

KEY METRICS AND TARGETS

Climate-related Financial Metrics

2020/21

2019/20

Change

Percentage of revenues derived 
from BREEAM certified space

62% 56% 11%

Percentage of portfolio which 
is BREEAM certified (by value)

57% 59% -3%

Percentage of portfolio which is 
BREEAM certified (by floor area)

44% 40% 11%

Percentage of portfolio with EPCs 
rated F or G (by rental income)1

2%

–

–

Investment in energy efficiency 
measures implemented in the year

£1.6m £1.2m 33%

Estimated annual savings from 
energy efficiency measures 
implemented in the year

£0.8m £0.5m 66%

Percentage value of portfolio located 
in areas exposed to a 10% risk of 
inland, coastal and flash flooding 
in a ten-year period2

7.2% 7.4% -3%

1.  New metric added to the TCFD disclosure in 2020/21.
2.  Indicator has been updated to include all assets located in areas with 1 in 100 year return period for flooding. 

Exposure doesn’t consider any local flooding protection or existing mitigation actions in place.

 Additional TCFD metrics and targets, including energy consumption and 

carbon emissions, are disclosed in our 2021 Sustainability Performance and Data Report 
at www.landsec.com/sustainability

Page 

 77

Landsec // Annual Report 2021 » Strategic Report 
Page 

 78

Going concern  
and viability

The Directors outline their assessment 
of the Group’s ability to operate as 
a going concern and its long-term 
viability, taking into account the 
impact of the Group’s principal risks.

GOING CONCERN
The Directors confirm they have a 
reasonable expectation that the Company 
has adequate resources to continue in 
operational existence for at least 12 months 
from the date of signing these financial 
statements. This confirmation is made after 
having reviewed assumptions about future 
trading performance, valuation projections, 
capital expenditure, asset sales and debt 
requirements contained within the period 
ending 31 May 2022 from the Group’s 
current five-year plan. The Directors also 
considered potential risks and uncertainties 
in the business, credit, market and 
liquidity risks, including the availability 
and repayment profile of bank facilities, 
as well as forecast covenant compliance. 
Further stress testing has been carried out 
to ensure the Group has sufficient cash 
resources to continue in operation for at 
least the next 12 months following the 
deterioration in cash collections over the 
year ended 31 March 2021 as a result of 
Covid-19. This stress testing modelled a 
scenario with materially reduced levels 
of cash receipts over the next 12 months. 
Based on the above, together with available 
market information and the Directors’ 
knowledge and experience of the Group’s 
property portfolio and markets, the 
Directors continue to adopt the going 
concern basis in preparing the accounts 
for the year ended 31 March 2021.

VIABILITY STATEMENT
THE VIABILITY ASSESSMENT PERIOD
The Directors have assessed the viability of 
the Group over a five-year period to March 
2026, taking account of the Group’s current 
financial position and the potential impact 
of our principal risks.

The Directors have determined five years 
to be the most appropriate period for the 
viability assessment as it fits well with the 
Group’s development and leasing cycles 
and is broadly aligned to the maturity of 
the Group’s floating rate debt facilities.

PROCESS
Our financial planning process comprises a 
budget for the next financial year, together 
with a plan for the following four financial 
years. Generally, achievement of the one- 
year budget has a greater level of certainty 
and is used to set near-term targets across 
the Group. Achievement of the five-year 
plan is less certain than the budget, but 
provides a longer-term outlook against 
which strategic decisions can be made.

The financial planning process considers 
the Group’s profitability, capital values, 
gearing, cash flows and other key financial 
metrics over the plan period. These 
metrics are subject to sensitivity analysis, 
in which a number of the main underlying 
assumptions are flexed and tested to 

consider alternative macro-economic 
environments. Additionally, the Group also 
considers the impact of potential structural 
changes to the business in light of varying 
economic conditions, such as significant 
additional sales and acquisitions or 
refinancing. These assumptions are then 
adapted further to assess the impact of 
considerably worse macro-economic 
conditions than are currently expected, 
which forms the basis of the Group’s 
‘Viability scenario’. 

Given the significant impact of Covid-19 
on the macro-economic conditions in which 
the Group has been operating, additional 
stress-testing has been carried out on the 
Group’s ability to continue in operation 
under extremely unfavourable operating 
conditions. While the assumptions we 
have applied in these scenarios are possible, 
they do not represent our view of the likely 
outturn. The Directors have also considered 
reverse stress-test scenarios including one 
in which we are unable to collect any rent 
for an extended period of time. The results 
of these tests help to inform the Director’s 
assessment of the viability of the Group.

Landsec // Annual Report 2021 » Strategic ReportKEY RISKS
The table below sets out those of the 
Group’s principal risks (see pages 71-77 for 
full details of the Group’s principal risks) 
that could impact its ability to remain in 

operation and meet its liabilities as they 
fall due and how we have taken these 
into consideration when making our 
assessment of the Group’s viability.

IMPACT ON KEY METRICS
We have assessed the impact of these 
assumptions on the Group’s key financial 
metrics over the assessment period, including 
profitability, net debt, loan-to-value ratios 
and available financial headroom.

PRINCIPAL RISK

VIABILITY SCENARIO ASSUMPTION

Key metrics

Customer – Retail and hospitality

Continuation of structural changes in 
shift to online providers and failure to 
respond to cost pressures on retailers.

Market cyclicality

Impact of non-containment of Covid-19 
leading to further lockdowns and a 
negative impact on the market in the 
near term.

Customer – London office

Structural changes in customer and 
consumer expectations leading to an 
adverse change in demand for space 
and the consequent impact on income.

 › Increased customer failures lead to 
increased void periods, negative 
valuation movements and downward 
pressure on rental values to sustainable 
levels during the five-year forecast period

 › Any uncommitted forecast acquisitions, 
disposals and developments do not take 
place due to reduced liquidity of assets
 › Decline in capital values and outward 
yield movements through to March 
2023 before partial recovery through to 
March 2026 driven by our office assets 

 › Declines in capital values through to 

March 2026 for retail and leisure assets

 › Reduced demand leads to increased 

void periods, negative valuation 
movements and downward pressure 
on rental values through to March 2022 
before partial recovery through to 
March 2026

Investment and development strategy

 › No uncommitted debt refinancing 

Inability to deliver our development 
pipeline and re-stock the portfolio.

takes place, and no new debt or bank 
facilities are raised or extended

 › Any uncommitted forecast acquisitions, 

disposals and developments do not 
take place

Page 

 79

Table 31

Viability 
scenario 
31 March 
2026

31 March 
2021

32.7%

32.3%
£3,489m £3,424m
955p

985p

£1,600m £(1,562)m

Security Group LTV ratio
Adjusted net debt
EPRA net tangible 
assets per share
Available financial 
headroom

The viability scenario represents a slight 
contraction in the size of the business over the 
five-year period considered, with the Security 
Group LTV at 36.9% at its highest point in the 
assessment period at which point we have 
£1.6bn of available financial headroom.

The Group would be required to secure 
new funding, or exercise extension options 
for a minimum of £0.6bn of its debt facilities 
during the March 2025 financial year and 
a further £1.0bn during the March 2026 
financial year upon their expiry. The Directors 
expect this to be possible considering the 
Group’s expected loan-to-value ratio and the 
flexibility of the financing structure in place.

CONFIRMATION OF VIABILITY
Based on this assessment the Directors have 
a reasonable expectation that the Group will 
continue in operation and meet its liabilities 
as they fall due over the period to March 2026. 

Landsec // Annual Report 2021 » Strategic ReportNon-financial 
information statement

Page 

 80

This section of our Strategic Report constitutes Landsec’s Non-Financial Information Statement. This is intended to help stakeholders 
understand our position on these key non-financial matters. The table below highlights our policies and standards and where you can 
find more information in this report. 

You can find our policies on our website: www.landsec.com/sustainability/governance-policies, www.landsec.com/about/corporate-governance 
and www.landsec.com/sustainabilityour-stakeholders/our-employees. 

TOPIC

Environmental  
matters

WHERE INFORMATION CAN BE 
FOUND IN THIS REPORT

  Environmental review  
on pages 64-67

OUR POLICIES AND STANDARDS THAT GOVERN 
OUR APPROACH
 › Sustainability policy: our sustainability commitment and strategy
 › Environment and energy policy: how we manage our business 
activities with minimal impact on the natural environment

 › Biodiversity brief: used to guide our partners and expand on our 

biodiversity requirements across our portfolio

 › Materials brief: sets out the materials we prohibit use of in our 
construction activities based on health impacts, responsible 
sourcing, embodied impact and resource efficiency considerations

 › Responsible property investment policy: our commitment and 

approach to managing aspects of sustainability throughout the 
acquisition and disposal of assets

 › Sustainability brief for developments: our sustainability ambitions 

and commitments for our developments

 › Employee Code of Conduct: sets out how we behave internally 

  Social review on pages 56-63

Employees

Respect for  
human rights

Social matters

and externally, in line with our values

 › Equal opportunities policy: how we treat our employees, our 

most valuable assets, based on merit and ability, in a fair and 
transparent way

 › Health and safety policy: how we manage health and safety 

throughout our operations and assets

 › Health and wellbeing policy: investing in improving the health 
and productivity of our employees, particularly throughout the 
pandemic

 › Mental health first aider policy: sets out the support we provide 

our employees with on maintaining mental health

 › Human rights policy: our commitment and core principles to 
respect the human rights of all those who work on behalf of 
Landsec

 › Modern Slavery Statement: we are committed to ensuring that 
all work in our supply chain associated with our projects and 
contracts are voluntary and fair and that the health, safety and 
security of all workers is a priority 

 › Equal opportunities policy: how we treat our employees, our 

most valuable assets, based on merit and ability, in a fair and 
transparent way

  Directors’ Report on page 142
  Social review on pages 56-63

 › Right to work policy: provides best practice guidance to those 

  Social review on pages 56-63

assigned responsibility in performing right to work checks across 
our supply chain

 › Supplier Code of Conduct: our non-negotiable expectations 
of our suppliers including providing safe and healthy working 
conditions and fair pay for their own employees

 › Diversity and inclusion: having a diverse workforce will ensure 

we make better decisions for our business and our stakeholders

Landsec // Annual Report 2021 » Strategic ReportTOPIC

Anti-bribery and 
corruption

Description of principal 
risks and impact of 
business activity

Description of  
business model

OUR POLICIES AND STANDARDS THAT GOVERN 
OUR APPROACH
 › Anti-bribery gifts and hospitality policy: we have a zero 

tolerance for any form of bribery or corruption

 › Conflicts of interest and anti-competitive behaviours policy: 

our employees must act in the best interests of the Company 
and not make decisions for personal gain

 › Whistleblowing policy: a process to allow people to anonymously 

report any impropriety or wrongdoing

 › Group Procurement Policy: ensures we source goods and services 

in accordance with the law and in compliance with relevant 
legislation in relation to matters such as anti-competitive 
behaviour, anti-bribery, health and safety regulations and 
data protection

 › Tax strategy: we act with integrity and excellence when 

dealing with taxes and engage with Government for a fair 
taxation system 

 › We consider both external and internal risks, evaluate 

them, assess the impact and put in place mitigating actions 
and controls

WHERE INFORMATION CAN BE 
FOUND IN THIS REPORT

  Social review on pages 56-63
  Audit Committee Report  
on page 108

  Managing Risk on pages 68-69
  Our principal risks and 
uncertainties on pages 71-77
  Audit Committee Report  
on pages 106-114

 › To create value, we buy, develop, manage and sell property, 
drawing on a range of financial, physical and social resources

  Our Business model  
on pages 18-19

Non-financial key  
performance indicators

 › In addition to our financial performance metrics, we set 

ourselves a range of KPIs for the year which focused on ensuring 
we emerge from Covid-19 in as strong a position as possible

  Key performance indicators  
on pages 32-33

This Strategic Report was approved by the Board of Directors on 17 May 2021 and signed on its behalf by:

MARK ALLAN
CHIEF EXECUTIVE

Page 

 81

Landsec // Annual Report 2021 » Strategic ReportIntroduction from  
the Chairman

CRESSIDA HOGG
CHAIRMAN

ENGAGEMENT WITH OUR STAKEHOLDERS
Our stakeholders’ interests have changed 
as a result of the pandemic and therefore 
effective communication with them has 
been more important than ever this year. 
The Board Strategy Day in January this year 
was centred around the long-term impact 
of Covid. We heard from medical and 
health policy experts, economists and 
customers. The Board enjoyed engaging 
directly with stakeholders, particularly 
our customers representing office, retail 
and leisure, to hear first hand about the 
challenges that Covid has posed for them 
and what their priorities now are. You can 
read more about this on page 96.

The Board has been very conscious of the 
health and wellbeing of our employees 
given the impact of the pandemic and the 
challenges of adapting to remote working. 
The Board has received regular updates 
from the Executive Directors on the 
sentiment within the business and the 
initiatives being taken to promote health 
and wellbeing amongst the workforce. We 
look forward to more direct engagement 
with employees as we return to the office.

Due to Covid restrictions, our 2020 Annual 
General Meeting had to be held as a closed 
meeting. This year, we are holding our first 
hybrid AGM to ensure that we are able to 
effectively engage with our shareholders 
whatever Covid restrictions may be in place 
at the time. Shareholders will be able to 
watch a live webcast with presentations 
from both Mark and me. We will cover our 
new strategy and business performance, 
and shareholders will then be able to ask 
questions and also vote remotely. Further 
information is set out in the Notice of AGM 
which is available at www.landsec.com/agm.

At our 2020 AGM, Edward Bonham Carter’s 
re-election to the Board received 79.63% 
votes in favour, and as a result this 
resolution was added to the Investment 
Association’s significant dissent list. 
Edward brings significant experience to the 
Board as our Senior Independent Director 
and a member of our Nomination and 
Remuneration Committees. It is clear that 

DEAR SHAREHOLDER
Welcome to the governance 
section of this year’s 
Annual Report.

As I outlined in my Chairman’s statement 
on page 6, this has been a year of 
unprecedented challenges resulting from 
the pandemic. Good governance has been 
a critical foundation for Landsec’s response 
to Covid, providing a framework for effective 
decision-making, addressing the changing 
needs of our stakeholders and making sure 
that we emerge from the pandemic in as 
strong a position as possible. 

PURPOSE, CULTURE AND GOVERNANCE
When Mark joined as our CEO he emphasised 
that the culture of a business is as important 
as its strategy. Our culture will enable our 
people to execute on our strategy and we 
can only achieve our purpose when our 
culture and strategy are aligned. Our culture 
defines how we do things and how we 
behave and our governance framework 
plays a crucial role in this.

In a year of so much change, it has been 
particularly interesting for the Board to 
monitor the culture at Landsec, how 
the culture is being redefined under new 
leadership and how the existing culture 
has been tested through the challenges 
of remote working.

Page 

 82

his commitment to Landsec is not 
compromised by his other external 
appointments. However, we understand 
that some institutions apply their own 
guidelines in determining if a Director is 
overboarded. Ahead of Edward’s re-election 
at the AGM in July, it is important to note 
that on 6 May 2021 Edward stepped down 
as Vice Chairman of the board of Jupiter 
Fund Management plc. He has taken up 
a new part time role at Jupiter focusing 
on stewardship and corporate responsibility, 
which is not a board position and will 
reduce Edward’s time commitment. 

BOARD ACTIVITIES
In addition to the scheduled eight meetings, 
the Board held three additional Board 
meetings during the year, one to discuss 
Landsec’s immediate response to the 
pandemic at the beginning of the financial 
year and two meetings to discuss our new 
strategy. Helping the executive management 
formulate the new strategy and responding 
to the challenges created by Covid were the 
main focus for the Board through the year. 
It was encouraging to see active capital 
recycling as outlined in the new strategy 
with the sale of 1 and 2 New Ludgate and 
the acquisition of 55 Old Broad Street. 
These transactions demonstrate the value 
that Landsec has created in its Central 
London portfolio and our commitment to 
optimising the Central London portfolio 
through the reinvestment of capital. 

 More information on the Board’s 

activities during the year can be found on 
page 92

I would like to conclude by thanking all 
members of the Board for their continued 
support and commitment over the past 
year. The majority of Board meetings have 
been held remotely with all Directors joining 
by video call. The Board has adapted well 
to this dynamic and its decision-making 
has not been affected. However, the Board 
looks forward to the benefits of more 
informal engagement amongst the Board, 
the Executive Leadership Team and 
our employees that a return to the office 
will provide.

CRESSIDA HOGG
CHAIRMAN

Landsec // Annual Report 2021 » Governance 
Board of Directors

CHAIRMAN OF THE BOARD

SENIOR INDEPENDENT DIRECTOR

N   R

N   R

CRESSIDA HOGG
CHAIRMAN

EDWARD BONHAM CARTER
NON-EXECUTIVE DIRECTOR*

YEARS ON THE BOARD: 7
Chairman since 12 July 2018. Independent upon 
appointment. 

ROLE
Leads the Board, responsible for governance, 
major shareholder and other stakeholder 
engagement.

SKILLS AND EXPERIENCE
Cressida has spent over 20 years in the 
investment industry and has experience of 
building and developing businesses both in 
the UK and globally. She has extensive board 
experience, including most recently on the 
boards of Anglian Water Group and Associated 
British Ports. Cressida was Global Head of 
Infrastructure at the $350bn Canada Pension 
Fund Investment board, managing a portfolio 
of investments worth c. £16bn. Prior to that, 
as Managing Partner she was responsible for 
managing 3i Infrastructure plc, a FTSE 250 
investment company, having co-founded the 
infrastructure business at 3i in 2005. She was 
previously a member of the advisory board for 
Infrastructure UK, the HM Treasury unit working 
on the UK’s long-term infrastructure priorities.

Cressida chairs the Nomination Committee.

OTHER CURRENT APPOINTMENTS
Non-executive Director, London Stock Exchange 
Group plc. Non-executive Director, Troy Asset 
Management.

YEARS ON THE BOARD: 7
Senior Independent Director since July 2016.

ROLE
A sounding board for the Chairman and a 
trusted intermediary for other Directors and 
shareholders.

SKILLS AND EXPERIENCE
Edward has significant experience of general 
management as a former CEO of a private 
equity backed and a large listed company. 
Having been a fund manager for many years, 
he has a comprehensive understanding of global 
stock markets and investor expectations which 
is beneficial to the Company when it considers 
its engagement with investors. Edward became 
Vice Chairman of Jupiter Fund Management plc 
in March 2014, having been Chief Executive 
Officer of the company since June 2007. In May 
2021 Edward stepped down from the Jupiter 
board and has now taken on a non-board, 
part time role at Jupiter focusing on stewardship 
and corporate responsibility. 

Edward stepped down as Chairman of the 
Remuneration Committee in May 2020 but 
continues to be a member of the Remuneration 
Committee. 

OTHER CURRENT APPOINTMENTS
Senior Independent Director, ITV plc. Director, 
The Investor Forum CIC. Trustee, Esmée Fairbairn 
Foundation. Non-Executive Chairman, Netwealth 
Investments Ltd. Member, Strategic Advisory Board 
Livingbridge LLP.

 *Independent as per the UK Corporate Governance Code.

GENDER DIVERSITY OF BOARD  Chart 32
(All Directors as at 31 March 2021)

  Female

  Male

50%

50%

BOARD TENURE 
Chart 33
(Non-executive Directors including Chairman)

  0-3 years

  4-6 years

  7-9 years

43%

14%

43%

BOARD ATTENDANCE 
Eight scheduled meetings

Chart 34

  Attendance

100%

Page 

 83

Landsec // Annual Report 2021 » GovernanceBoard of Directors
continued

NON-EXECUTIVE DIRECTORS

Page 

 84

CONTINUED →

A   N  

A

A   R

NICHOLAS CADBURY
NON-EXECUTIVE DIRECTOR*

MADELEINE COSGRAVE
NON-EXECUTIVE DIRECTOR*

CHRISTOPHE EVAIN
NON-EXECUTIVE DIRECTOR*

STACEY RAUCH

NON-EXECUTIVE DIRECTOR*

MANJIRY TAMHANE

NON-EXECUTIVE DIRECTOR*

YEARS ON THE BOARD: 4

YEARS ON THE BOARD: 2

YEARS ON THE BOARD: 2

YEARS ON THE BOARD: 9

YEARS ON THE BOARD: <1

SKILLS AND EXPERIENCE
Nicholas brings wide-ranging and international 
financial and general management experience 
to the Group gained from working in consumer-
facing businesses, particularly in the retail, 
leisure and hospitality sectors. He also has 
extensive commercial and operational 
knowledge and skills in relation to strategy 
and IT development. This broader commercial 
perspective adds breadth to Board discussions 
and enables Nicholas to provide effective 
challenge as Chairman of the Audit Committee. 
Nicholas is Group Finance Director of Whitbread 
PLC, a position he has held since November 2012. 
Before that, he was Chief Financial Officer of 
Premier Farnell PLC. Nicholas originally qualified 
as an accountant with Price Waterhouse. 

Nicholas is Chairman of the Audit Committee 
and became a member of the Nomination 
Committee on 1 June 2021.

OTHER CURRENT APPOINTMENTS
Group Finance Director, Whitbread PLC.

SKILLS AND EXPERIENCE
Madeleine has deep knowledge and perspective 
in relation to investment decisions, asset 
management and market dynamics from her 
extensive experience in the property industry. 
She is a member of the Royal Institution of 
Chartered Surveyors and has sat on a number 
of GIC Real Estate boards across Europe. 
Madeleine is Managing Director and Regional 
Head of Europe at GIC Real Estate, a position 
she has held since 2016, and will retire from at 
the end of June 2021. She is responsible for 
the real estate investment strategy and portfolio, 
leads the real estate business in Europe and is 
a voting member of the GIC Real Estate global 
investment committee. Prior to GIC Madeleine 
held various positions with JLL in London and 
Sydney. Madeleine’s global real estate experience, 
combined with her knowledge and perspective 
of investment decisions, real estate asset 
management and market dynamics, is an 
asset to Board discussions especially on all 
property matters.

SKILLS AND EXPERIENCE
Christophe has extensive investment experience 
in private equity, debt and other alternative 
asset classes. As the former CEO of a UK listed 
company, he also has management and 
leadership strengths, having successfully led the 
transformation of Intermediate Capital Group 
PLC (ICG) from a principal investment business 
into a diversified alternative asset management 
group with €34bn assets under management. 
Christophe’s broad experience, both as a 
business leader and an investor, is a valuable 
asset to the Board. Having started his career in 
banking, holding various positions at NatWest 
and Banque de Gestion Privée, he joined ICG in 
1994 as an investment professional, became CEO 
in 2010 and stepped down from that position in 
2017. During this time he held various investment 
and management roles, founded the Group’s 
businesses in Paris, the Asia-Pacific region and 
North America, and was instrumental in adding 
various additional businesses, including a UK 
property lending business. 

OTHER CURRENT APPOINTMENTS
Corporate representative, Euro Lily Private 
Limited (a corporate director of CeGeREAL SA) 
until 1 July 2021.

Christophe became Chairman of the 
Remuneration Committee in May 2020 and 
became a member of the Audit Committee 
on 1 June 2021.

OTHER CURRENT APPOINTMENTS
Chairman, Bridges Fund Management.

 *Independent as per the UK Corporate Governance Code.

KEY »  A  Audit Committee  N  Nomination Committee  R  Remuneration Committee

SKILLS AND EXPERIENCE

SKILLS AND EXPERIENCE

Stacey brings deep analytical thought to the 

Manjiry is currently Global Chief Executive 

Board, with considerable expertise of retail trends 

Officer of Gain Theory, a marketing effectiveness 

and insights gained at a leading international 

consultancy, a subsidiary of WPP plc. Manjiry 

management consultancy. She has significant 

was part of a team which founded Gain Theory 

board level experience gained through non-

in 2015, having previously been Managing Director 

executive positions held in retail and other 

of another of WPP’s consultancies also focused 

industries which is of particular relevance and 

on data and analytics, Ohal Ltd. Prior to that, 

benefit to the Company at a time of challenge 

Manjiry spent the first part of her career in 

in the UK retail sector. Stacey is a Director 

the retail sector, latterly as Head of Customer 

(Senior Partner) Emeritus of McKinsey & 

Insight and Strategy at Debenhams. Manjiry’s 

Company where she served clients in the US 

experience of data and analytics is a key 

and internationally for 24 years. Whilst there, 

addition to the overall skillset of the Board.

she co-founded the New Jersey office and was 

the first woman to be appointed as an industry 

Manjiry became a member of the Remuneration 

practice leader. Stacey retired from McKinsey & 

Committee on 1 June 2021.

OTHER CURRENT APPOINTMENTS

Chief Executive Officer, Gain Theory, a subsidiary 

of WPP plc. Advisory Board member, Saracens 

Women’s Rugby.

Company in 2010 and has since then pursued 

a portfolio career. In 2019, Stacey was named 

to the NACD Directorship 100, the annual list of 

the most influential leaders in boardrooms and 

in corporate governance in the US.

Stacey will step down from the Board on 24 June 

2021 having served over nine years. 

OTHER CURRENT APPOINTMENTS

Chairman, Board Fiesta Restaurant Group Inc. 

Non-executive Director, Heidrick & Struggles 

International, Inc.

Landsec // Annual Report 2021 » GovernanceNON-EXECUTIVE DIRECTORS

NICHOLAS CADBURY

NON-EXECUTIVE DIRECTOR*

MADELEINE COSGRAVE

NON-EXECUTIVE DIRECTOR*

CHRISTOPHE EVAIN

NON-EXECUTIVE DIRECTOR*

STACEY RAUCH
NON-EXECUTIVE DIRECTOR*

MANJIRY TAMHANE
NON-EXECUTIVE DIRECTOR*

YEARS ON THE BOARD: 4

YEARS ON THE BOARD: 2

YEARS ON THE BOARD: 2

YEARS ON THE BOARD: 9

YEARS ON THE BOARD: <1

A   N   R

R

SKILLS AND EXPERIENCE

SKILLS AND EXPERIENCE

SKILLS AND EXPERIENCE

Nicholas brings wide-ranging and international 

Madeleine has deep knowledge and perspective 

Christophe has extensive investment experience 

financial and general management experience 

in relation to investment decisions, asset 

in private equity, debt and other alternative 

to the Group gained from working in consumer-

management and market dynamics from her 

asset classes. As the former CEO of a UK listed 

facing businesses, particularly in the retail, 

extensive experience in the property industry. 

company, he also has management and 

leisure and hospitality sectors. He also has 

She is a member of the Royal Institution of 

leadership strengths, having successfully led the 

extensive commercial and operational 

Chartered Surveyors and has sat on a number 

transformation of Intermediate Capital Group 

knowledge and skills in relation to strategy 

of GIC Real Estate boards across Europe. 

PLC (ICG) from a principal investment business 

and IT development. This broader commercial 

Madeleine is Managing Director and Regional 

into a diversified alternative asset management 

perspective adds breadth to Board discussions 

Head of Europe at GIC Real Estate, a position 

group with €34bn assets under management. 

and enables Nicholas to provide effective 

she has held since 2016, and will retire from at 

Christophe’s broad experience, both as a 

challenge as Chairman of the Audit Committee. 

the end of June 2021. She is responsible for 

business leader and an investor, is a valuable 

Nicholas is Group Finance Director of Whitbread 

the real estate investment strategy and portfolio, 

asset to the Board. Having started his career in 

PLC, a position he has held since November 2012. 

leads the real estate business in Europe and is 

banking, holding various positions at NatWest 

Before that, he was Chief Financial Officer of 

a voting member of the GIC Real Estate global 

and Banque de Gestion Privée, he joined ICG in 

Premier Farnell PLC. Nicholas originally qualified 

investment committee. Prior to GIC Madeleine 

1994 as an investment professional, became CEO 

as an accountant with Price Waterhouse. 

held various positions with JLL in London and 

in 2010 and stepped down from that position in 

Sydney. Madeleine’s global real estate experience, 

2017. During this time he held various investment 

Nicholas is Chairman of the Audit Committee 

combined with her knowledge and perspective 

and management roles, founded the Group’s 

and became a member of the Nomination 

of investment decisions, real estate asset 

businesses in Paris, the Asia-Pacific region and 

Committee on 1 June 2021.

management and market dynamics, is an 

North America, and was instrumental in adding 

OTHER CURRENT APPOINTMENTS

Group Finance Director, Whitbread PLC.

asset to Board discussions especially on all 

various additional businesses, including a UK 

property matters.

property lending business. 

OTHER CURRENT APPOINTMENTS

Corporate representative, Euro Lily Private 

Limited (a corporate director of CeGeREAL SA) 

Christophe became Chairman of the 

Remuneration Committee in May 2020 and 

became a member of the Audit Committee 

until 1 July 2021.

on 1 June 2021.

OTHER CURRENT APPOINTMENTS

Chairman, Bridges Fund Management.

SKILLS AND EXPERIENCE
Manjiry is currently Global Chief Executive 
Officer of Gain Theory, a marketing effectiveness 
consultancy, a subsidiary of WPP plc. Manjiry 
was part of a team which founded Gain Theory 
in 2015, having previously been Managing Director 
of another of WPP’s consultancies also focused 
on data and analytics, Ohal Ltd. Prior to that, 
Manjiry spent the first part of her career in 
the retail sector, latterly as Head of Customer 
Insight and Strategy at Debenhams. Manjiry’s 
experience of data and analytics is a key 
addition to the overall skillset of the Board.

Manjiry became a member of the Remuneration 
Committee on 1 June 2021.

OTHER CURRENT APPOINTMENTS
Chief Executive Officer, Gain Theory, a subsidiary 
of WPP plc. Advisory Board member, Saracens 
Women’s Rugby.

SKILLS AND EXPERIENCE
Stacey brings deep analytical thought to the 
Board, with considerable expertise of retail trends 
and insights gained at a leading international 
management consultancy. She has significant 
board level experience gained through non-
executive positions held in retail and other 
industries which is of particular relevance and 
benefit to the Company at a time of challenge 
in the UK retail sector. Stacey is a Director 
(Senior Partner) Emeritus of McKinsey & 
Company where she served clients in the US 
and internationally for 24 years. Whilst there, 
she co-founded the New Jersey office and was 
the first woman to be appointed as an industry 
practice leader. Stacey retired from McKinsey & 
Company in 2010 and has since then pursued 
a portfolio career. In 2019, Stacey was named 
to the NACD Directorship 100, the annual list of 
the most influential leaders in boardrooms and 
in corporate governance in the US.

Stacey will step down from the Board on 24 June 
2021 having served over nine years. 

OTHER CURRENT APPOINTMENTS
Chairman, Board Fiesta Restaurant Group Inc. 
Non-executive Director, Heidrick & Struggles 
International, Inc.

Page 

 85

THE ROLE OF OUR  
NON-EXECUTIVE DIRECTORS
Our Non-executive Directors are 
responsible for bringing an external 
perspective, sound judgement and 
objectivity to the Board’s deliberations 
and decision-making. 

They support and constructively 
challenge the Executive Directors 
using their broad range of experience 
and expertise and monitor the delivery 
of the agreed strategy within the 
risk management framework set by 
the Board.

Our Non-executive Directors have 
a diverse skill set and background 
including property, investment, asset 
management, retail and hospitality 
and data and analytics. This expertise 
enables the Board to constructively 
challenge management and encourages 
diversity of thought in the decision-
making process.

Landsec // Annual Report 2021 » GovernanceBoard of Directors
continued

Page 

 86

EXECUTIVE DIRECTORS

OUR CFO DURING THE YEAR

COMPANY SECRETARY

MARK ALLAN
CHIEF EXECUTIVE

YEARS ON THE BOARD: 1

SKILLS AND EXPERIENCE
Mark brings extensive knowledge and experience 
of the property sector combined with strong 
operational leadership and financial and strategic 
management skills to the Board. Prior to joining 
Landsec, Mark was Chief Executive of St. Modwen 
Properties PLC for three years. Prior to that he 
was Chief Executive of The Unite Group PLC 
from 2006 until 2016. He moved to Unite in 1999 
from KPMG and held a number of financial and 
commercial roles in the business, including Chief 
Financial Officer from 2003 to 2006. A qualified 
Chartered Accountant and a member of the 
Royal Institution of Chartered Surveyors.

ROLE
Responsible for the leadership of the Group, 
development and implementation of strategy, 
managing overall business performance and 
leading the Executive Leadership Team.

OTHER CURRENT APPOINTMENTS
None.

MANAGEMENT COMMITTEES
Chairman of the Group’s Executive Leadership 
Team, and Investment and Sustainability 
Committees. Mark attends the Audit, 
Remuneration and Nomination Committees 
at the invitation of the chairs of the relevant 
Committees.

VANESSA SIMMS
CHIEF FINANCIAL OFFICER

YEARS ON THE BOARD: <1
Appointed to the Board 4 May 2021.

COLETTE O’SHEA
CHIEF OPERATING OFFICER

YEARS ON THE BOARD: 3

SKILLS AND EXPERIENCE
Vanessa brings extensive financial experience to 
Landsec from the property sector in the UK, most 
recently as Chief Financial Officer at Grainger plc. 
Vanessa has particular expertise in leading and 
implementing strategic change in businesses and 
substantial experience in senior finance leadership 
roles in a listed environment. Vanessa has worked 
in finance since 1998 and immediately prior to 
joining Grainger held a number of senior positions 
within The Unite Group PLC, including Deputy 
Chief Financial Officer. Prior to that Vanessa 
was UK finance director at SEGRO plc. Vanessa 
is a Chartered Certified Accountant (FCCA) 
and has an executive MBA (EMBA) from Ashridge 
Business School.

ROLE
Supports the Chief Executive in developing 
and implementing strategy, determining 
funding arrangements and reporting Group 
financial performance.

OTHER CURRENT APPOINTMENTS
Audit Chair and a Non-executive Director at 
Drax Group Plc. 

MANAGEMENT COMMITTEES 
A member of the Group’s Executive Leadership 
Team and Investment Committee. Vanessa 
attends Audit Committee meetings at the 
invitation of the Committee Chairman.

SKILLS AND EXPERIENCE
Colette brings extensive property experience 
to the Board including investment, asset 
management and development. She joined 
Landsec in 2003 and was Head of Development, 
London Portfolio, before being appointed its 
Managing Director in April 2014. Colette led the 
London business through its 2010 three million 
sq ft speculative London development programme 
including the transformation of Victoria. In May 
2019, Colette took on responsibility for the Retail 
Portfolio, in addition to the London Portfolio, and 
in December 2020 became Chief Operating Officer. 
Prior to joining Landsec, Colette was Head of 
Estates at the Mercers’ Company where she led 
the property team whilst also gaining extensive 
office, retail and residential experience.

ROLE
Responsible for our Office, Retail and 
Specialist assets.

OTHER CURRENT APPOINTMENTS
Joint Chair of the Royal Docks Enterprise Zone 
Programme Board Management committees.

MANAGEMENT COMMITTEES
A member of the Group’s Executive Leadership 
Team and Investment Committee. Chairman 
of the Property Committee.

MARTIN GREENSLADE

LIZ MILES

CHIEF FINANCIAL OFFICER – UNTIL 31 MAY 2021

COMPANY SECRETARY

Martin stepped down as Chief Financial Officer 

Appointed Company Secretary January 2021.

on 31 May having served on the Board for 15 years. 

Martin brought extensive and wide-ranging 

financial experience to Landsec, from the 

property, engineering and financial sectors 

in the UK and overseas. 

Martin has wide-ranging corporate finance and 

investment experience which was of immense 

benefit to the Board. 

Prior to joining Landsec, Martin was Group 

Finance Director of Alvis plc and before that 

he worked in corporate finance serving as a 

member of Nordea’s investment banking division 

and Managing Director of its UK business. 

Martin is a qualified Chartered Accountant.

Martin is a Non-executive Director of Tullow 

Oil plc and Trustee of International Justice 

Mission UK. 

SKILLS AND EXPERIENCE

Liz is a solicitor and company secretary 

with significant experience of listed company 

governance and compliance. Liz joined Landsec 

as Deputy Company Secretary in 2017, having 

previously worked at Vodafone Group Plc in a 

variety of legal and company secretariat roles. 

Liz is a Fellow of the Chartered Governance 

Institute.

ROLE

Provides advice and support to the Board, its 

Committees and the Chairman, and is responsible 

for corporate governance across the Group. 

The appointment and removal of the Company 

Secretary is a matter for the Board.

Landsec // Annual Report 2021 » GovernanceEXECUTIVE DIRECTORS

OUR CFO DURING THE YEAR

COMPANY SECRETARY

MARK ALLAN

CHIEF EXECUTIVE

YEARS ON THE BOARD: 1

SKILLS AND EXPERIENCE

Mark brings extensive knowledge and experience 

of the property sector combined with strong 

operational leadership and financial and strategic 

management skills to the Board. Prior to joining 

Landsec, Mark was Chief Executive of St. Modwen 

Properties PLC for three years. Prior to that he 

was Chief Executive of The Unite Group PLC 

from 2006 until 2016. He moved to Unite in 1999 

from KPMG and held a number of financial and 

commercial roles in the business, including Chief 

Financial Officer from 2003 to 2006. A qualified 

Chartered Accountant and a member of the 

Royal Institution of Chartered Surveyors.

ROLE

Responsible for the leadership of the Group, 

development and implementation of strategy, 

managing overall business performance and 

leading the Executive Leadership Team.

Business School.

ROLE

OTHER CURRENT APPOINTMENTS

None.

MANAGEMENT COMMITTEES

Chairman of the Group’s Executive Leadership 

Team, and Investment and Sustainability 

Committees. Mark attends the Audit, 

Remuneration and Nomination Committees 

at the invitation of the chairs of the relevant 

Committees.

VANESSA SIMMS

CHIEF FINANCIAL OFFICER

YEARS ON THE BOARD: <1

Appointed to the Board 4 May 2021.

COLETTE O’SHEA

CHIEF OPERATING OFFICER

YEARS ON THE BOARD: 3

SKILLS AND EXPERIENCE

Vanessa brings extensive financial experience to 

Landsec from the property sector in the UK, most 

recently as Chief Financial Officer at Grainger plc. 

Vanessa has particular expertise in leading and 

implementing strategic change in businesses and 

substantial experience in senior finance leadership 

roles in a listed environment. Vanessa has worked 

in finance since 1998 and immediately prior to 

joining Grainger held a number of senior positions 

within The Unite Group PLC, including Deputy 

Chief Financial Officer. Prior to that Vanessa 

was UK finance director at SEGRO plc. Vanessa 

is a Chartered Certified Accountant (FCCA) 

and has an executive MBA (EMBA) from Ashridge 

Supports the Chief Executive in developing 

and implementing strategy, determining 

funding arrangements and reporting Group 

financial performance.

OTHER CURRENT APPOINTMENTS

Audit Chair and a Non-executive Director at 

Drax Group Plc. 

SKILLS AND EXPERIENCE

Colette brings extensive property experience 

to the Board including investment, asset 

management and development. She joined 

Landsec in 2003 and was Head of Development, 

London Portfolio, before being appointed its 

Managing Director in April 2014. Colette led the 

London business through its 2010 three million 

sq ft speculative London development programme 

including the transformation of Victoria. In May 

2019, Colette took on responsibility for the Retail 

Portfolio, in addition to the London Portfolio, and 

in December 2020 became Chief Operating Officer. 

Prior to joining Landsec, Colette was Head of 

Estates at the Mercers’ Company where she led 

the property team whilst also gaining extensive 

office, retail and residential experience.

ROLE

Responsible for our Office, Retail and 

Specialist assets.

OTHER CURRENT APPOINTMENTS

Joint Chair of the Royal Docks Enterprise Zone 

Programme Board Management committees.

MANAGEMENT COMMITTEES

A member of the Group’s Executive Leadership 

Team and Investment Committee. Chairman 

MANAGEMENT COMMITTEES 

A member of the Group’s Executive Leadership 

of the Property Committee.

Team and Investment Committee. Vanessa 

attends Audit Committee meetings at the 

invitation of the Committee Chairman.

MARTIN GREENSLADE
CHIEF FINANCIAL OFFICER – UNTIL 31 MAY 2021

LIZ MILES
COMPANY SECRETARY

Martin stepped down as Chief Financial Officer 
on 31 May having served on the Board for 15 years. 
Martin brought extensive and wide-ranging 
financial experience to Landsec, from the 
property, engineering and financial sectors 
in the UK and overseas. 

Martin has wide-ranging corporate finance and 
investment experience which was of immense 
benefit to the Board. 

Prior to joining Landsec, Martin was Group 
Finance Director of Alvis plc and before that 
he worked in corporate finance serving as a 
member of Nordea’s investment banking division 
and Managing Director of its UK business. 
Martin is a qualified Chartered Accountant.

Martin is a Non-executive Director of Tullow 
Oil plc and Trustee of International Justice 
Mission UK. 

Appointed Company Secretary January 2021.

SKILLS AND EXPERIENCE
Liz is a solicitor and company secretary 
with significant experience of listed company 
governance and compliance. Liz joined Landsec 
as Deputy Company Secretary in 2017, having 
previously worked at Vodafone Group Plc in a 
variety of legal and company secretariat roles. 
Liz is a Fellow of the Chartered Governance 
Institute.

ROLE
Provides advice and support to the Board, its 
Committees and the Chairman, and is responsible 
for corporate governance across the Group. 
The appointment and removal of the Company 
Secretary is a matter for the Board.

Page 

 87

Landsec // Annual Report 2021 » GovernanceExecutive 
Leadership Team

Mark Allan chairs our Executive 
Leadership Team supported by 
Vanessa Simms and Colette O’Shea 
and the Managing Directors set out 
on this page. 

 Biographies for Mark, Vanessa and Colette 

can be found on page 86

The Executive  
Leadership Team  
is responsible for

Oversight of development  
and execution of strategy

People and organisation

Strategic performance

Major change initiatives

Page 

 88

BARRY HOFFMAN
MANAGING DIRECTOR | PEOPLE AND CORPORATE SERVICES
Joined Landsec and Executive Leadership Team in April 2019.

BRUCE FINDLAY

MANAGING DIRECTOR | RETAIL

DAVID HEAFORD

MANAGING DIRECTOR | DEVELOPMENT

Joined Landsec and Executive Leadership Team in December 2020.

Joined Landsec in April 2016 and Executive Leadership Team in December 2020.

SKILLS AND EXPERIENCE
Barry has extensive prior experience in HR. He was previously Group HR 
Director at Computacenter PLC. In addition, he has held various senior HR 
roles, both in the UK and internationally. Barry is a Chartered Secretary 
and has an MBA from Ashridge Business School.

ROLE
Barry is responsible for HR including Landsec’s people strategy. His role also 
incorporates the Company Secretariat and Governance function as well as 
delivering IT for the Group.

SKILLS AND EXPERIENCE

SKILLS AND EXPERIENCE

Bruce has over 25 years of consumer brand experience where he developed 

David started his career at KPMG in London, qualifying as a Chartered 

his operational leadership and strategic management skills. He brings a 

Accountant in 2006, working across audit, advisory and corporate finance. 

global perspective from his most recent roles: Chief Commercial Officer 

Prior to Landsec, the majority of David’s career was spent in the Technology 

of Furla and prior to that as the VP Global Retail for Diesel, where he led 

sector, working in strategy and finance roles at Hewlett Packard and Cisco 

the brand’s Direct to Consumer business through its transformation from 

Systems. He brings cross sector knowledge, together with financial and 

a traditional wholesale manufacturer to a modern omnichannel retailer.

strategic execution experience.

ROLE

ROLE

Bruce plays a key part in defining the overall direction of the retail assets, 

David leads our development, leasing and marketing functions 

ensuring our retail destinations remain relevant for both retailers and 

having originally joined Landsec in 2016 as Finance Director for the 

OTHER CURRENT APPOINTMENTS
Barry is a Non-executive Director for international charity Sightsavers.

consumers in order to provide a sustainable retail model that fairly values 

London Portfolio.

physical retail space in an omnichannel world.

MARCUS GEDDES
MANAGING DIRECTOR | CENTRAL LONDON
Joined Landsec in May 2011 and Executive Leadership Team in December 2020.

NICK DE MESTRE 

CHRIS HOGWOOD

MANAGING DIRECTOR | STRATEGY, RESEARCH AND INNOVATION

MANAGING DIRECTOR | CORPORATE AFFAIRS

Joined Landsec in May 2017 and Executive Leadership Team in December 2020.

Joined Landsec and Executive Leadership Team in February 2021.

SKILLS AND EXPERIENCE
Marcus Geddes is a qualified chartered surveyor with over 20 years’ experience 
in the central London market. A Cambridge Land Economy graduate, 
he qualified and spent 13 years at Savills before joining Landsec in 2011. 

ROLE
Marcus is responsible for the performance of our Central London Portfolio 
and executing Group investment acquisitions and disposals. 

OTHER CURRENT APPOINTMENTS
Marcus is Vice-Chairman of the Westminster Property Association.

SKILLS AND EXPERIENCE

SKILLS AND EXPERIENCE

Nick has extensive investment, strategy and business development 

Chris joined Landsec from Portland Communications where he was a Senior 

experience across a wide range of infrastructure sectors alongside real 

Partner, leading its local engagement and real estate specialism as well 

estate, including waste, water and energy. Nick began his career as a 

as jointly leading the agency’s flagship corporate practice. He has worked 

lawyer before moving over to work in finance, initially as an investment 

in leading communications agencies for the last ten years and before that 

banker at Merrill Lynch and then as a fund manager, investing in 

worked in London local government.

innovative businesses in the waste and water sectors.

ROLE

Chris leads the Corporate Affairs function at Landsec. He is responsible for 

Nick is responsible for strategy, capital allocation, research and insight 

building our reputation with politicians, media and the communities in 

as well as several of the business’s key strategic levers: data and digital 

which we operate, as well as helping us to communicate more effectively 

modernisation focused on improving Landsec’s use of data and technology.

internally as we shape our new culture.

ROLE

OTHER CURRENT APPOINTMENTS

Nick sits as a non-executive director on the board of The Passage Trading 

Services, the commercial arm of Victoria homeless charity, Passage 2000.

Landsec // Annual Report 2021 » Governance 
BARRY HOFFMAN

MANAGING DIRECTOR | PEOPLE AND CORPORATE SERVICES

Joined Landsec and Executive Leadership Team in April 2019.

BRUCE FINDLAY
MANAGING DIRECTOR | RETAIL
Joined Landsec and Executive Leadership Team in December 2020.

DAVID HEAFORD
MANAGING DIRECTOR | DEVELOPMENT
Joined Landsec in April 2016 and Executive Leadership Team in December 2020.

SKILLS AND EXPERIENCE

Barry has extensive prior experience in HR. He was previously Group HR 

Director at Computacenter PLC. In addition, he has held various senior HR 

roles, both in the UK and internationally. Barry is a Chartered Secretary 

and has an MBA from Ashridge Business School.

ROLE

Barry is responsible for HR including Landsec’s people strategy. His role also 

incorporates the Company Secretariat and Governance function as well as 

delivering IT for the Group.

OTHER CURRENT APPOINTMENTS

Barry is a Non-executive Director for international charity Sightsavers.

SKILLS AND EXPERIENCE
Bruce has over 25 years of consumer brand experience where he developed 
his operational leadership and strategic management skills. He brings a 
global perspective from his most recent roles: Chief Commercial Officer 
of Furla and prior to that as the VP Global Retail for Diesel, where he led 
the brand’s Direct to Consumer business through its transformation from 
a traditional wholesale manufacturer to a modern omnichannel retailer.

SKILLS AND EXPERIENCE
David started his career at KPMG in London, qualifying as a Chartered 
Accountant in 2006, working across audit, advisory and corporate finance. 
Prior to Landsec, the majority of David’s career was spent in the Technology 
sector, working in strategy and finance roles at Hewlett Packard and Cisco 
Systems. He brings cross sector knowledge, together with financial and 
strategic execution experience.

ROLE
Bruce plays a key part in defining the overall direction of the retail assets, 
ensuring our retail destinations remain relevant for both retailers and 
consumers in order to provide a sustainable retail model that fairly values 
physical retail space in an omnichannel world.

ROLE
David leads our development, leasing and marketing functions 
having originally joined Landsec in 2016 as Finance Director for the 
London Portfolio.

MARCUS GEDDES

MANAGING DIRECTOR | CENTRAL LONDON

Joined Landsec in May 2011 and Executive Leadership Team in December 2020.

NICK DE MESTRE 
MANAGING DIRECTOR | STRATEGY, RESEARCH AND INNOVATION
Joined Landsec in May 2017 and Executive Leadership Team in December 2020.

CHRIS HOGWOOD
MANAGING DIRECTOR | CORPORATE AFFAIRS
Joined Landsec and Executive Leadership Team in February 2021.

SKILLS AND EXPERIENCE

Marcus Geddes is a qualified chartered surveyor with over 20 years’ experience 

in the central London market. A Cambridge Land Economy graduate, 

he qualified and spent 13 years at Savills before joining Landsec in 2011. 

ROLE

Marcus is responsible for the performance of our Central London Portfolio 

and executing Group investment acquisitions and disposals. 

OTHER CURRENT APPOINTMENTS

Marcus is Vice-Chairman of the Westminster Property Association.

SKILLS AND EXPERIENCE
Nick has extensive investment, strategy and business development 
experience across a wide range of infrastructure sectors alongside real 
estate, including waste, water and energy. Nick began his career as a 
lawyer before moving over to work in finance, initially as an investment 
banker at Merrill Lynch and then as a fund manager, investing in 
innovative businesses in the waste and water sectors.

SKILLS AND EXPERIENCE
Chris joined Landsec from Portland Communications where he was a Senior 
Partner, leading its local engagement and real estate specialism as well 
as jointly leading the agency’s flagship corporate practice. He has worked 
in leading communications agencies for the last ten years and before that 
worked in London local government.

ROLE
Nick is responsible for strategy, capital allocation, research and insight 
as well as several of the business’s key strategic levers: data and digital 
modernisation focused on improving Landsec’s use of data and technology.

ROLE
Chris leads the Corporate Affairs function at Landsec. He is responsible for 
building our reputation with politicians, media and the communities in 
which we operate, as well as helping us to communicate more effectively 
internally as we shape our new culture.

OTHER CURRENT APPOINTMENTS
Nick sits as a non-executive director on the board of The Passage Trading 
Services, the commercial arm of Victoria homeless charity, Passage 2000.

Page 

 89

Landsec // Annual Report 2021 » GovernanceOur governance structure

Page 

 90

ROLES AND RESPONSIBILITIES

BOARD OF DIRECTORS
 › Responsible for the long-term success of the Group
 › Provides leadership and direction to the Group on its culture,  

values and ethics

 › Sets strategy and oversees its implementation

 › Agrees risk appetite and is responsible for risk oversight
 › Responsible for corporate governance
 › Responsible for the overall financial performance of the Group
 › Appoints core executive management positions

AUDIT COMMITTEE
 › Responsible for oversight of the Group’s 

financial and narrative reporting 
processes

 › Responsible for the integrity of financial 

statements and internal control

REMUNERATION COMMITTEE
 › Recommends to the Board the executive 

Remuneration Policy

 › Determines remuneration packages  
of the Executive Directors and the 
Executive Leadership Team

 › Supports the Board in risk identification 

 › Oversight of remuneration practices  

and management

for all employees

NOMINATION COMMITTEE
 › Reviews structure, size and composition  

of the Board and its Committees

 › Oversees succession planning of Directors 

and the Executive Leadership Team
 › Leads Board appointment processes
 › Recommends appointments to the Board
 › Monitors corporate governance

CEO
 › Leads the Group
 › Articulates vision, values and purpose
 › Develops and implements strategy
 › Responsible for overall performance 

of the business 

 › Manages Executive Leadership Team

MANAGEMENT COMMITTEES

PROPERTY COMMITTEE
 › Responsible for property and investment 

decisions up to £15m

 › Execution and delivery of strategy
 ›  Operational performance
 › Discusses significant market matters 
impacting the portfolio, for example 
Covid-19 rent concessions and deferrals

 › Challenges and debates ahead of 
Investment Committee approval

INVESTMENT COMMITTEE
 › Responsible for property and investment 

decisions between £15m and £150m

 ›  Ensures capital investment is consistent 
with strategy and our expectations in 
terms of earning, return on capital and 
cash flow

 › Provides challenge and debate ahead of 

Board approval

EXECUTIVE LEADERSHIP TEAM
For information on our Executive Leadership Team please see pages 88-89.

HOW WE MAKE DECISIONS
Decisions that can only be made by 
the Board, together with the terms of 
reference for our Committees, can be 
found on our website www.landsec.com/
aboutcorporate-governance/board-
committees

Decision-making on investments, 
commercial agreements, including the 
acquisition, disposal and development 
of assets, is delegated according to 
financial values. 

All other decisions are the responsibility 
of the CEO with a clear Delegation of 
Authorities framework which sets out 
levels of authority for decision-making 
throughout the business.

This year, as part of shifting the 
culture at Landsec, we have revised 
our Delegated Authorities to empower 
the people with the right information 
to make decisions. We took on feedback 
from the business that our Delegated 
Authorities made decision-making 
slow and were preventing people 
from managing their assets effectively. 
In many cases we have doubled, 
or more than doubled, individuals’ 
authorities in our decision-making 
structure. This promotes the culture 
of empowerment and accountability 
that we are striving for. 

TM E N

S
E
V
N

I

T   C O MMITTEE

£15m-
£150m

D

R

BO A

ERT Y   C O M MITTEE

P
O
R
P

up to 
£15m

Over
£150m

Landsec // Annual Report 2021 » GovernanceCONFLICTS OF INTEREST AND 
EXTERNAL APPOINTMENTS
The Board has a policy to identify and 
manage Directors’ conflicts or potential 
conflicts of interest and has delegated 
authority to the Nomination Committee to 
(i) approve or otherwise any such disclosed 
conflicts, and (ii) determine any mitigating 
actions deemed appropriate to ensure that 
all matters in the Boardroom are considered 
solely with a view to promoting the success 
of Landsec. Directors’ conflicts of interest 
(which extend beyond third-party 
directorships and include close family) are 
reviewed by the Nomination Committee 
annually, with new conflicts arising 
between meetings dealt with at the time 
between the Chairman and the Company 
Secretary. No new conflicts were declared 
during the year.

OVERBOARDING
We follow the Institutional Shareholder 
Services (ISS) proxy voting guidelines on 
overboarding and accordingly deem all our 
Non-executive Directors to be within these 
guidelines. We appreciate that other proxy 
bodies and institutional investors impose 
more stringent guidelines than ISS and that 
each individual’s portfolio of appointments 
must be considered on a case-by-case 
basis, which the Board duly does before 
approving any appointments and then on 
an annual basis to assess whether each 
member of the Board is able to continue 
contributing effectively. The Board was 
not asked to approve any additional 
external appointments for any of our 
Directors during the year. 

EDWARD BONHAM CARTER’S 
COMMITMENTS
At our 2020 AGM, Edward Bonham Carter’s 
re-election to the Board received a 79.63% 
vote in favour and, as a result, this 
resolution was added to the Investment 
Association’s significant dissent list. 

The Board believes that Edward Bonham 
Carter brings significant experience to the 
Board and its Committees and continues to 
be in a position to dedicate sufficient time 
to discharge his duties and responsibilities 
as a member of the Board and Senior 
Independent Director. 

Landsec identified BlackRock as having 
cast the majority of votes against Edward’s 
re-election and has engaged with BlackRock 
since to understand the rationale for its 
votes. BlackRock confirmed that its voting 
decision was based on the concern that 
Edward was overboarded as a result of his 
position at Jupiter Fund Management plc 
(Jupiter) in addition to his appointments 
at Landsec and ITV.

In October 2020, it was announced that 
Edward would step down from Jupiter’s board 
and relinquish his role as Vice Chairman in 
May 2021 in order to take up a new role 
within Jupiter focusing on its stewardship 
and corporate responsibility activities. 
This will be a non-board, part time role 
and therefore Edward’s time commitment 
at Jupiter will significantly reduce.

Edward attended all of the Company’s 
Board meetings throughout the 2020/21 
financial year, and carried out his duties as 
Senior Independent Director which included 
additional time to run the internal Board 
evaluation process. Also this year, as a 
member of the Nomination Committee, 
Edward spent additional time on the 
appointment of the Company’s new Chief 
Financial Officer and new Non-executive 
Director. Edward stepped down as Chair of 
the Remuneration Committee in May 2020 
but is still the Senior Independent Director 
and a member of both the Remuneration 
and Nomination Committees. 

INDUCTION
Our induction plan is delivered over the first 
year of appointment. The aim is to enable a 
new Director to integrate into the Board as 
quickly as possible and feel able to contribute 
to business and strategy discussions, with 
sufficient knowledge to provide effective 
challenge.

Manjiry Tamhane started her induction in 
March 2021, prioritising on developing an 
understanding of Landsec’s business and 
financial position, strategy, culture, risks and 
opportunities and Board governance and 
dynamics. Key to this is spending time with 
the Chairman, the Executive Directors, other 
Non-executive Directors and the Executive 
Leadership Team. The induction will also 
cover the legal and regulatory obligations 
of a director of a listed company and the 
legal and regulatory environment in which 
the Group operates. More information on 
Manjiry’s induction can be found on page 101.

TRAINING
Directors received regular updates in their 
Board papers, facilitating greater awareness 
and understanding of the Group’s business 
and in particular the emerging strategy and 
the impact that the global pandemic has 
had on the business. In January the Board 
held a deep dive session into the long-term 
impact of Covid-19, hearing from medical 
experts, economists and our occupiers. 
More information can be found on page 96. 

POTENTIAL CONFLICTS OF INTEREST AND HOW WE HAVE MANAGED THEM

DIRECTOR

POTENTIAL CONFLICT SITUATION

NOMINATION COMMITTEE DECISION AND  
MITIGATING ACTION TAKEN

Edward Bonham Carter 
(Non-executive Director)

Until 6 May 2021, Edward was Vice Chairman 
of Jupiter Fund Management plc (Jupiter), a 
fund manager which invests in listed company 
shares including, at times, the Company. 
Jupiter is also a customer of the Group.

Madeleine Cosgrave 
(Non-executive Director)

As Regional Head of Europe at GIC Real Estate, 
Madeleine may have commercial relationships 
with peer/competitor companies. GIC owns a 
17.5% stake in Bluewater and Madeleine is a 
Management Committee member of BWAT 
Retail Property Unit Trust – the entity that 
owns the stake in Bluewater. GIC also has a 
stake in AccorInvest which operates the hotels 
in Landsec’s portfolio.

Edward was not involved in the selection of investments and 
he agreed not to participate in any investment decisions 
which may involve the Group’s securities. The Committee 
concluded that there was no conflict of interest.

This is no longer a potential conflict as Edward has 
stepped down from the Jupiter board and this potential 
conflict is not applicable to his new Jupiter role.

The potential for a conflict of interest situation is 
recognised and a letter of understanding was agreed at 
the time of Madeleine’s appointment that governs her 
involvement in Board decisions (and levels of access to 
commercially sensitive information) where there is, or 
may be, a conflict. The Nomination Committee believes 
that these mitigation principles and actions are 
sufficient and appropriate to deal with any issues. 

Madeleine steps down from GIC on 1 July 2021 and, 
therefore, this potential conflict will no longer be relevant.

Page 

 91

Landsec // Annual Report 2021 » GovernanceBoard activities 

All Board decisions this year have been 
viewed through a changing Covid-19 lens. 
Flexibility and adaptability are key so that 
Landsec can emerge from Covid-19 in as 
strong a position as possible.

Executing the new 
strategy

In December 2020, the Board approved 
the sale of 1 & 2 New Ludgate for £552m. 
This was followed by the acquisition of 
55 Old Broad Street for £87m. 

The transactions demonstrate the value that 
Landsec has created in its central London 
Portfolio and Landsec’s commitment to 
optimising the Central London portfolio 
through the reinvestment of capital, as set 
out in our strategy. Our new strategy better 
aligns our capital and capability leading to 
greater value creation opportunities in the 
medium to longer term. 

 More detail on www.landsec.com

Page 

 92

A YEAR OF CHANGE 
This year, much of the focus of the Board 
has been listening to the views and 
perspectives of our new CEO Mark Allan, 
contributing to the refresh of the strategy 
and responding to the challenges posed 
by the pandemic. All Board decisions and 
matters have had to be viewed through 
a Covid-19 lens. Risks have had to be 
reassessed, the interests of our stakeholders 
have changed and had to be rebalanced 
and strategy has had to be re-contextualised. 
Flexibility and adaptability to long-term 
decision-making have never been more 
important. The Board continues to make 
decisions in a period of uncertainty which 
poses challenges but also opportunities. 

BOARD MEETINGS
The Board attends eight scheduled Board 
meetings per year and will meet as required 
for additional discussions. This year, the 
Board held three additional Board meetings: 
one to discuss Landsec’s immediate 
response to the pandemic at the beginning 
of April 2020; and two meetings to 
specifically discuss the new strategy. 

If the Board needs to make decisions in 
between meetings, it can do so by 
unanimous approval by email but will only 
do so in such situations where the matter 
has been discussed at previous meetings 
so that Directors are fully appraised of the 
matter, have had the opportunity to ask 
questions and are therefore in a position 
to make a fully informed decision. 

This year, the majority of Board meetings 
have been held virtually with all Directors 
dialling in by video call. The Board has 
adapted well to this change in dynamic 
and its operation and decision-making 
has not been affected. However, the Board 
looks forward to the benefits of more 
informal engagement amongst the 
Board and employees that face-to-face 
meetings provide. 

THE BOARD’S INPUT INTO THE 
STRATEGIC REVIEW
The Board held two additional meetings 
over the summer of 2020 to discuss the 
strategic review and resulting strategic 
plan. As part of this review, the Board 
considered the key concepts around which 
the strategy would be built: our heritage, 
our purpose, and global forces of change 
being the broad trends that will determine 
our focus and highlight the opportunities 
and challenges for Landsec. The resulting 
strategic priorities were discussed and 
approved by the Board after it had 
thoroughly considered what the strategy 
would mean for our investors, our other 
stakeholders, our culture and organisation 
and creating long-term sustainable value. 

Landsec // Annual Report 2021 » Governance 
THE BOARD’S REVIEW OF THE IMPACT OF 
COVID-19 ON THE DEVELOPMENT PIPELINE
The Board has been monitoring our 
development pipeline to determine how 
to progress our developments in light of 
the impact of the pandemic. The decision 
was taken to scale back our developments 
significantly in the face of elevated 
uncertainty and projects were prioritised 
in terms of which offered the best risk-
adjusted returns. 

Preserving optionality across our 
development pipeline wherever possible 
by limiting development spend and 
delaying commitment dates was key.

In March 2021, the Board approved 
proceeding with the development of n2, 
Nova East. The Board made this decision 
after analysis of the supply and demand 
forecasts for prime London office space 
and consideration of timing, value, costs 
and return.

PRINCIPAL ACTIVITIES DURING THE YEAR 

ACTIVITIES 

OUTCOMES

Strategy

 › Listening to the views and perspectives 

of the new CEO
 › Strategy review

 › New strategic plan: 
– Reimagine Retail 
– Grow through Urban opportunities 
– Optimise Central London 
– Realise capital from Subscale sectors

 › Capital Markets Day
 › Approval of sale of 1 & 2 New Ludgate
 › Approval to proceed with the n2 development

Financial

 › Budget and five-year plan
 › Key business targets
 › Dividend consideration
 › Going concern and viability statement 
 › Group weighted average cost of capital
 › Investor relations
 › Portfolio valuation
 › Debt funding and gearing levels

 › Preliminary Results
 › Annual Report and Accounts
 › Half-year Report
 › Cancellation of the April 2020 dividend, no final 

dividend for FY20 proposed, no first interim dividend 
for FY21 declared

 › Publication of quarterly rent collection data
 › Annual Tax Report 

Operational

 › The impact of Covid-19 on the business 

and its customers (occupancy, sales and 
footfall)

People & 
Organisation

 › Development pipeline
 › Market and sector trends
 › Investment and sales
 › Business recovery

 › Succession planning
 › Talent
 › Diversity
 › Culture
 › Gender pay
 › Sustainability 
 › Health, safety and security

 › Customer Support Fund
 › Rent concessions and deferrals
 › Development optionality

 › Appointment of new CFO
 › Appointment of new NED
 › New Executive Leadership Team
 › Importance of diversity reinforced at Board level 

and throughout the business

 › New organisational design
 › Gender Pay Gap Report
 › Landsec Contribution Report 

Governance

 › Risk identification, management and 

internal control

 › Meeting reports from Chairs of Audit, 

Remuneration and Nomination 
Committees

 › Risk appetite and tolerance ranges for each principal risk
 › Realigning principal risks to the new strategy and 

market segments
 › Board evaluation
 › Modern Slavery Report
 › Annual General Meeting

Page 

 93

Landsec // Annual Report 2021 » GovernancePage 

 94

The Board is pleased to provide a statement 
that supports Section 172(1) of the 
Companies Act 2006. This requires that 
Directors promote the success of the 
Company for the benefit of the members 
as a whole, having regard to the interest of 
stakeholders in their decision-making. Over 
the next few pages, we provide examples of 
how the Board engages with stakeholders 
and takes into account their interests when 
making decisions.

An introduction to our stakeholders can be 
found in our Strategic Report on pages 16-17. 

STAKEHOLDERS AND BOARD 
DECISION-MAKING 
Our stakeholders’ interests have changed 
as a result of the pandemic and therefore 
effective communication with our 
stakeholders so that we keep pace with 
their changing needs has been more 
important than ever. This, together with 
the combination of the consideration of 
long-term consequences of decisions and 
the maintenance of our reputation for high 
standards of business conduct, is integral 
to the way the Board operates and our 
overall governance.

The pandemic has created a number of 
situations where the opposing interests of 
stakeholders have had to be balanced and 
assessed in the Board’s decision-making. 
For example, investors want to receive 
income by way of dividend but this had to 
be balanced with longer term interests of 
preserving cash during times of uncertainty 
and prioritising cash to be used to support 
our customers and communities most in 
need during the crisis. Short-term decisions 
such as suspending dividend payments and 
reducing Directors’ pay had to be taken for 
the long-term benefit of Landsec and its 
stakeholders. 

We have continued to embed stakeholder 
interests into the culture and operating 
model of our business. Papers presented to 
management committees always include 
an analysis of the impact of the decision 
on our various stakeholders. 

The Board and  
our stakeholders

Our purpose – sustainable places, connecting 
communities, realising potential – places 
all our stakeholders at the forefront of the 
Board’s decision-making. 

This is our Section 172 Statement.

OUR FIVE KEY 
STAKEHOLDERS

S

R

E

M

O

S T

U

R   C

U

O

O

U

R E

M

P

L

O

Y

E

E

S

S

R

E

N

T

R

A

P

R

U

O

OUR INVESTORS

S

NITIE

U
M
M
O
R C
U
O

Landsec // Annual Report 2021 » Governance 
HOW HAS THE BOARD CONSIDERED OUR STAKEHOLDERS DURING THE YEAR? 

UNDERSTANDING STAKEHOLDERS 
INTERESTS

BOARD ENGAGEMENT WITH 
STAKEHOLDERS

OUTPUT

 › Restrictions on operating due to Covid-19

 › Inability to generate income/financial 

constraints

 › Planning for the future and adapting 

to change

 › Direct engagement with representatives from our 
office, retail and leisure customers at the January 
Board meeting where the Board heard directly about 
the challenges posed by Covid-19

 › Information presented in COO Reports to the Board

 › Customer Support Fund – £80m allocated to 

help our customers most in need

 › Reimagine Retail, one of our strategic pillars, 
taking a different approach to our business 
model, a realistic view of sustainable rents, 
rethinking guest experience and reshaping 
the size and mix of our retail footprint

 › Responding to customers’ changing office 
requirements with our range of products

 › Adapting to remote working

 › Operating in an environment of change and 

uncertainty

 › Health and wellbeing 

 › Understanding purpose and new strategy 

 › Reports from Executive Directors at every Board 
meeting on sentiment amongst employees, the 
challenges and the impact on motivation and morale

 › Reports from latest employee pulse surveys 

 › Enhanced communications with employees 

from Executive Directors

 › Five employee surveys held throughout the 
year and results reported back to the Board

 › NED attendance at Employee Forum and reporting 

 › Encouragement of flexibility in working 

back to Board 

 › Regular reports on culture from MD People & 

Corporate Services

 › Board sought the views of the Executive Directors on 

employees’ health, wellbeing and resilience 
throughout the pandemic at every Board meeting

 › Challenges of continuing community 

 › Annual Sustainability Review at the Board

support through lockdowns

 › Charities maintaining income

 › Adapting the use of our assets to provide 

community space

 › Information presented in COO Reports to the Board

arrangements to facilitate home schooling 
and other commitments

 › Spotlight on strategy sessions from Executive 

Leadership Team, including Q&A

 › Regular Town Hall meetings to engage with 

employees

 › Number of initiatives focused on health and 

wellbeing during the pandemic

 › Community employment and education 
programmes have continued remotely

 › £500,000 provided to our charity partners 

(which included 100% of the proceeds received 
by Landsec from the sale of dormant 
shareholdings)

 › Directors waived 20% of their base salaries 

or fees for three months and this money was 
used to supplement the £500,000 provided 
to our charity partners 

 › Site teams providing practical assistance, for 
example: linking our food retailers in London 
to local homeless charities we work with for 
food donations

 › Site car parks offered for NHS Covid-19 testing

 › Public Health England free space on Piccadilly 
Lights – ‘Our local heroes: London thanks you’ 
and ‘Show your support for key workers’

 › Offering shopping centres as vaccination hubs 

 › Understanding the impact of Covid-19 
on Landsec’s long-term performance

 › Understanding the impact of Covid-19 

on the execution of Landsec’s new strategy

 › Impact of Covid-19 on share price and 

dividend payments

 › Capital Markets Day

 › Cancellation of the April 2020 dividend 

 › Full year and half year results presentation

 › No final dividend for FY20 proposed, no first 

 › Investor meetings

 › Investor Roadshow

 › AGM

interim dividend for FY21 declared

 › Resumed paying dividends in January 2021

 › Quarterly rent collection data published to 

update the market

 › Ensuring our developments could progress 

 › Health and safety discussions at the Board

 › £0.9m provided to top up furlough funds to 

whilst maintaining safety

 › Impact of the pandemic on decisions of local 

planning authorities

 › Impact on service partners’ employees 

resulting from asset closures

 › Increased communication and alignment 

with joint venture partners

 › Joint venture partners need to understand 
Landsec’s new strategy and direction of 
the business

 › Information presented in COO Reports to the Board

allow our service partners to pay a 100% wage 
to their employees

 › Regular communications with on-site 
contractors to ensure Covid-19 secure 
practices on development sites

 › Close communications with service providers 

as restrictions were imposed on our assets and 
lifted to ensure smooth and safe transition at 
each stage

s
r
e
m
o
t
s
u
C

s
e
e
y
o
p
m
E

l

s
e
i
t
i
n
u
m
m
o
C

s
r
o
t
s
e
v
n

I

s
r
e
n
t
r
a
P

R
E
D
L
O
H
E
K
A
T
S

Page 

 95

Landsec // Annual Report 2021 » GovernanceThe Board and  
our stakeholders
continued

The long-term 
impact of 
Covid-19 from 
our stakeholders’ 
perspectives

The Board experienced a 
fascinating day in January 
hearing about the long-term 
impact of Covid-19 from medical 
and health policy experts, 
economists and customer 
perspectives. This was a great 
opportunity for the Board to 
engage directly with our 
stakeholders, particularly 
customers representing our office, 
retail and leisure portfolio, to hear 
first hand the challenges that 
the pandemic has posed and 
their priorities as we emerge from 
the pandemic. 

After hearing from experts 
and our customers, the Board 
concluded the following:

➊  We are going to be living with 
Covid-19 and the after-effects 
for quite some time, particularly 
in a global context, and we 
need to plan accordingly.

➋  There is huge value to be 

derived from staying close to 
our stakeholders and building 
and maintaining strong 
relationships.

➌  Experience is everything. 

Whether it is employees in 
offices, visitors to shopping 
centres or people in their 
homes, we need to understand 
what experience people want 
and deliver brilliantly.

➍  With so much uncertainty 
ahead, financial, strategic 
and operational flexibility, 
agility and resilience are 
going to be key. 

These points are going to remain 
fundamental considerations in 
the Board’s decision-making 
going forward. 

Page 

 96

WORKFORCE ENGAGEMENT
Face-to-face interaction between the Board 
and the workforce was not possible this year 
but the Board was extremely conscious that 
the health and wellbeing of employees and 
the impact of the pandemic on Landsec’s 
cultural journey was of increased importance 
during this challenging year. At every Board 
meeting, the Board has asked the Executive 
Directors for a report on the sentiment and 
mood within the business and was keen to 
find out how employees were adjusting to 
the challenges of remote working and what 
actions were being taken to keep morale 
boosted and performance consistent.

Five Employee Forum meetings were held 
during the year. Madeleine Cosgrave, one of 
our Non-executive Directors, attended the 
Employee Forum in December and discussed 
a number of topics including the impact of 
the pandemic on the workforce, our new 
strategy, the future of retail, culture and 
diversity. Madeleine reported back to the 
Board the outputs of her discussion with the 
Employee Forum and this was particularly 
useful to the Board to supplement its 
discussions on culture as it provided the 
Board with direct feedback as to how 
employees perceive culture and diversity 
at Landsec and what needs to change. 

Christophe Evain, as Chairman of our 
Remuneration Committee, met with the 
Employee Forum in March 2021 to discuss 
the proposed new Remuneration Policy 
and answered questions from the Employee 
Forum to ensure that the Policy was 
understood. 

Mark Allan, our CEO, also meets regularly 
with the Employee Forum to answer any 
questions and get an indication of topical 
issues of importance to employees.

The Employee Forum reports back to the 
wider workforce on the outputs of their 
discussions with Board members, therefore 
effecting a two-way dialogue.

Cressida Hogg, our Chairman, held a live 
Q&A session open to all employees to mark 
and raise awareness of International 
Women’s Day. Cressida led a discussion on 
experiences and challenges of lockdown.

We are planning a series of employee and 
Non-executive Director engagement events 
to take place throughout the 2021/22 
financial year and will report on these in 
next year’s Annual Report. 

Landsec // Annual Report 2021 » GovernanceOur investors

We want to create sustainable value for our three 
types of investors: institutional; private; and debt. 

  INSTITUTIONAL INVESTORS

  PRIVATE INVESTORS

  DEBT INVESTORS

Our Executive Directors once again held 
meetings with investors representing more 
than half the register by value during the 
year. The investor relations programme was 
conducted primarily using online meetings 
and conference calls due to the pandemic. 
Institutional investors were invited to attend 
our full year and half-yearly results virtual 
presentations. Over the summer, Mark Allan 
met with a number of institutions – a 
selection of holders and non-holders of our 
shares – to ensure their views were taken into 
consideration as part of the development of 
our new strategy. We held a Capital Markets 
Day in October which set out our new 
strategic priorities and information around 
our culture, capability and organisation. 
We extended our sustainability roadshow to 
two days and met with shareholders from 
the Netherlands and the UK. We engage 
with investors throughout the year on all 
aspects of environmental, social and 
governance matters. 

INDUSTRY CONFERENCES 
Industry conferences provide Executive 
Directors with a chance to meet a large 
number of investors on a formal and informal 
basis. Conferences attended this year 
included the UBS Global Property conference 
in London, the Kempen conferences in 
Amsterdam and New York, the Bank of 
America conferences in New York and 
London, the Citi conference in Florida, 
Barclays’ real estate conference in London 
and Morgan Stanley’s real estate conference 
in London. All conferences were virtual.

Our private investors are encouraged to 
give feedback and communicate with the 
Directors via the Company Secretary 
throughout the year. 

2020 ANNUAL GENERAL MEETING 
Covid-19 meant we had to hold a closed 
AGM. We invited shareholders to ask 
questions via email in advance of the 
meeting. 

All resolutions put to the meeting received 
overwhelming support of investors with 
the exception of the re-election of Edward 
Bonham Carter which received just under 
80% of votes in favour. See page 91 for 
further details. The results of the voting 
at all general meetings are published on 
our website: www.landsec.com/investors/
regulatory-news. 

FIVE-YEAR PRIVATE INVESTOR PLAN
We have a rolling five-year private investor 
plan, the intention of which is to maintain 
an efficient share register, limited paper 
distributions, effective communications and 
the provision of best-in-class service to our 
investors. Key activities under the plan that 
we have implemented this year include 
paying dividends by direct mandate only, 
(no longer by cheque), and a deemed 
consent mailing to reduce the number of 
hard copy communications.

CREDIT SIDE INSTITUTIONAL INVESTORS 
AND ANALYSTS 
Our treasury and property team held 
non-deal specific meetings with credit 
side institutional investors and analysts 
after the half-yearly and full year results 
as well as answering any ad hoc queries 
from investors. Due to the pandemic 
these meetings were held online. 

BANKS
Regular dialogue is maintained with our 
key relationship banks, including at times 
weekly meetings or conference calls with 
our treasury team. Our treasury team also 
actively engaged with new and potential 
lenders.

CREDIT RATING AGENCIES
During the year, business and financial 
updates were provided by our treasury 
team, senior managers to Standard & 
Poor’s, Fitch Ratings and Moody’s as 
well as responding to ad hoc queries in 
relation to any significant press releases. 
Further information for our debt 
investors can be found on our website: 
www.landsec.com/investors.

99%
of shares

Institutional investors

2,236

1%
of shares

Private investors

8,277

No. of equity investors

No. of listed bonds

10,513

11

Figures are as at 31 March 2021.

Page 

 97

Landsec // Annual Report 2021 » GovernanceGovernance  
and culture 

“Culture is as important as strategy”. Mark Allan 
emphasised this upon his appointment as CEO at 
Landsec and this has triggered a focus on culture, 
in parallel with the establishment and execution 
of our new strategy. 

Page 

 98

HOW DOES CULTURE RELATE TO 
GOVERNANCE AND WHAT IS THE 
ROLE OF THE BOARD? 
At Landsec we would like an authentic and 
supportive culture based on greater levels 
of empowerment and accountability. This 
will mean that we are better placed to 
assess and manage risk, make decisions 
and take action quicker and achieve better 
returns as a result. 

When driving cultural change, governance 
is a good place to start. An appropriate 
governance framework for decision-making, 
together with promoting an environment 
of trust, respect and accountability, are all 
fundamental to our culture. The Board 
plays an important role in monitoring and 
assessing our culture, particularly as we 
make a cultural shift. 

This year, we started a journey to shape a 
culture we all want to be part of, which has 
involved input from employees throughout 
the business. Our employees told us that 
we need to be more agile in our decision-
making, empower the right people to make 
decisions and become even more customer 
focused. Our culture will be underpinned 
by our values: inclusive, united, driven 
and determined. 

Culture is a specific Board agenda item 
twice a year but discussed regularly as a 
key consideration in other Board discussions. 
This year’s Board evaluation concluded 
that the Board is embedding culture into 
its mindset, not just when it is prompted 
to consider culture as an agenda item.

Set out on the next page are four cultural 
themes that we feel are critical to operating 
our business model and executing our 
strategy. Each theme has a set of metrics 
that we reported on for the first time last 
year and our assessment of our progress. 
These metrics are provided to the Board as 
context for its discussions on culture.

Our culture is what 
makes Landsec a 
great place to work.

 Read more on 

www.landsec.com

Landsec // Annual Report 2021 » Governance 
Key for status: 

  On track 

  Flagged for improvement

Financial Year 2021

PURPOSE AND 
MEANING

We give our employees a sense of 
purpose as to why Landsec exists with 
a focus on our role in wider society 

£6.5m

Value of social 
contribution

100%

Staff with social  
value/ESG targets

ETHICS AND 
FAIRNESS

TRANSPARENCY  
AND OPENNESS

As a result of the pandemic, this year our role 
in wider society and consideration of all our 
stakeholders has been more important than ever 
and has been at the forefront of Board discussions. 

 More on www.landsec.com

We behave ethically and treat all our 
stakeholders fairly. We have clear 
accountabilities and an effective and 
transparent decision-making structure

In addition to ethics and fairness, decision-making 
is central to creating the right culture. If we don’t 
empower the right people to make decisions, 
it demotivates people, impacts morale and slows 
the pace of our decision-making. We continue 
to assess our gender pay gap to build a balanced, 
diverse workforce for the long term.

 More on www.landsec.com

zero

one

Equal pay claims

Grievance raised

73%

% of roles advertised 
internally

We share information openly and 
discuss our challenges and mistakes

seven

one

Town hall meetings

Whistleblowing incident

During a year of remote working, the importance 
of effective communication and transparency has 
been crucial. We have increased the number of 
town halls held and have posted regular videos 
from people sharing business developments, 
our response to the pandemic and our plans for 
emerging from Covid-19 in as strong a position 
as possible. We have encouraged our workforce 
to reassess priorities and to feel empowered to 
challenge expectations placed upon them in 
terms of what and how we deliver.

 More on www.landsec.com

29

76%

Exit interviews 
completed

Employee  
engagement index

five

Employee Forum 
meetings

four

Diversity champions

COLLABORATION 
AND GROWTH

We collaborate, innovate 
and collectively contribute 
to Landsec’s growth 

86%

31%

Leadership roles with 
succession plans in place

Roles filled by internal 
candidates

Our culture promotes personal development 
and growth and we encourage internal moves 
and promotion from within our business. 
We monitor talent and potential and have 
succession plans in place for all key leadership 
roles. We resource projects with people from 
different teams throughout the business which 
enhances learning and development bringing 
together cross functional skills and experience. 

 More on www.landsec.com

47

People promoted in 
the last year

28

People on new 
female development 
programme

102

Employee training 
(Number of employees 
taking part in online 
learning)

Page 

 99

Landsec // Annual Report 2021 » Governance 
 
 
 
Introduction from 
the Chairman of the 
Nomination Committee

CRESSIDA HOGG
CHAIRMAN OF NOMINATION COMMITTEE

COMMITTEE MEMBERS

 › Board appointment 

 › Cressida Hogg 
(Chairman)

 › Edward Bonham Carter

 › Stacey Rauch 

HIGHLIGHTS

 › Appointment of new 

CFO and Non-executive 
Director

 ›  Internal Board evaluation

KEY RESPONSIBILITIES

 › Composition of the 

Board and Committees

 › Succession planning

process

 › Corporate governance

NUMBER OF MEETINGS AND 
ATTENDANCE

 › Four scheduled meetings

 › Additional meetings in 
relation to CFO and 
Non-executive Director 
appointments

 › 100% attendance from 

all members at all 
meetings 

Page 

 100

DEAR SHAREHOLDER
I am pleased to introduce the 
report from the Nomination 
Committee for the year. 

The Committee has focused during the 
year on the appointment of the new Chief 
Financial Officer and a new Non-executive 
Director. It has also continued to assess the 
composition, succession plan and skills of 
the Board and its Committees, promote 
diversity through the business and have 
oversight of corporate governance.

BOARD AND COMMITTEE CHANGES
Mark Allan joined Landsec as CEO on 
14 April 2020 and in October we announced 
the appointment of Vanessa Simms as our 
new Chief Financial Officer, following the 
announcement of Martin Greenslade’s 
intention to retire from the Board.

We also appointed Manjiry Tamhane as a 
new Non-executive Director and Manjiry 
joined the Board at the beginning of March. 
You can read about the Committee’s 
appointment process for both Vanessa 
and Manjiry on pages 103 and 102.

Stacey Rauch will step down on 24 June 
2021, having served over nine years on the 
Board. Stacey remained on the Board post 
reaching her nine-year anniversary of 
appointment (January 2021) in order to help 
transition Manjiry Tamhane onto the Board. 

As a result of Stacey’s departure, we are 
making some changes to our committee 
composition. As of 1 June, Nicholas Cadbury 
joined the Nomination Committee, 
Christophe Evain joined the Audit Committee 
and Manjiry Tamhane joined the 
Remuneration Committee. 

I would like to take this opportunity to 
thank Stacey for her contribution to the 
Board over the past nine years. We have 
valued the depth of analytical thought that 
Stacey has brought to the Board together 
with considerable expertise of retail trends. 
Stacey has also been a great champion of 
diversity throughout the business. We will 
miss Stacey as a colleague and wish her all 
the best for the future.

The Committee is currently searching for 
one more Non-executive Director to join the 
Board to complement the Board’s existing 
composition.

Landsec // Annual Report 2021 » GovernanceDIVERSITY
The Board believes that diversity and 
inclusivity at Board level and throughout 
the business is key to Landsec’s long-term 
success. We promote diversity in the 
broadest sense, not just gender or ethnicity 
but also experience, skills, professional 
background and tenure. 

We supported the target set by the 
Hampton Alexander Review for women to 
represent 33% of board members by 2020 
and the percentage of women on our Board 
at 31 March 2021 was 50%. We have also 
met the Parker Review target of one 
director of ethnicity on the Board by 2021. 

INTERNAL BOARD EVALUATION
This year our Board evaluation was carried 
out internally. The evaluation concluded 
that the Board and its Committees 
continue to operate to a high standard 
and work effectively. The Board believes 
it has added most value throughout the 
year in the strategic review and leadership 
transition. Areas of focus for the year ahead 
will be risk and opportunities coming out of 
the pandemic, people and talent pipeline 
and workforce engagement and culture. 
Next year’s evaluation will be conducted 
externally.

CORPORATE GOVERNANCE 
The Committee oversees the corporate 
governance agenda on behalf of the Board. 
I am pleased to confirm that Landsec 
has complied with and applied all of 
the principles of the 2018 UK Corporate 
Governance Code for the financial year 
ended 31 March 2021. The Code is published 
by the Financial Reporting Council and is 
available from www.frc.org.uk.

CRESSIDA HOGG
CHAIRMAN, NOMINATION COMMITTEE

Page 

 101

R
O
T
C
E
R

I

D

E
V

I
T
U
C
E
X
E
-
N
O
N

E
N
A
H
M
A
T

Y
R

I
J
N
A
M

Manjiry Tamhane 
induction – first month

Manjiry met with the Executive Leadership 
Team to discuss the following topics:

  Introduction to Landsec’s purpose, strategic 
priorities, key performance drivers and 
values and market overview (CEO)

  Operational performance and priorities 
and Covid-19: impact and response (COO)

  Financial position (CFO)

  People and culture and Tech overview 
(MD People & Corporate Services)

  Data & Digital Modernisation, Customer 
Proposition & Innovation and Insight 
(MD Strategy, Insight and Innovation)

Manjiry also met with other Non-executive 
Directors who she had not met during the 
selection process.

The next phase of Manjiry’s induction 
will focus on gaining more insight into 
our portfolio and will include visits to some 
of our assets and developments. We will 
report further on Manjiry’s induction in 
next year’s Annual Report. 

Landsec // Annual Report 2021 » Governance 
 
Report of the  
Nomination Committee

Page 

 102

EXECUTIVE DIRECTOR CHANGES 
During the year, Mark Allan was appointed 
as the new CEO following the appointment 
process in the previous year. Mark joined 
the Board and took over as Chief Executive 
with effect from 14 April 2020. 

In September 2020, Martin Greenslade, 
CFO, announced his intention to retire in 
2021. In October 2020, Vanessa Simms was 
announced as Martin’s successor. Vanessa 
joined the Board as CFO Designate on 
4 May 2021 and became CFO on 1 June 2021 
after Martin Greenslade stepped down 
from the Board on 31 May. More details 
on the recruitment process for Vanessa 
can be found on page 103.

NON-EXECUTIVE DIRECTOR CHANGES
The Nomination Committee appointed 
Russell Reynolds, an independent executive 
search company with no connection to 
Landsec, to conduct a search for a Non-
executive Director who had experience in 
data and analytics, which was a skills gap 
on the Board that had been identified by 
the Committee. A short list of candidates 
was put forward by Russell Reynolds, 
and these candidates each met with all 
members of the Committee and also the 
CEO. The Committee concluded that 
Manjiry Tamhane would be an excellent 
addition to the Board, with a history of 
data analytics and also retail and therefore, 
recommended Manjiry’s appointment to 
the Board. Manjiry was appointed to the 
Board on 1 March 2021.

DIVERSITY
The Board’s policy on diversity establishes 
the importance of diversity in the broadest 
sense, not just gender or ethnicity but also 
experience, skills, professional background, 
tenure and also other differentials between 
directors such as cognitive and personal 
strengths. The Board believes that diversity 
is crucial to create a high-performing, 
effective Board, to provide a breadth of 
perspective and debate that aids decision-
making and which supports and directs the 
business more effectively.

The Nomination Committee works with 
executive search consultants to ensure 
they support our approach to diversity in 
providing a diverse selection of candidates 
for Board appointments and the selection 
can then be based upon merit and 
objective criteria. 

Diversity at Board level, sets the tone for 
diversity throughout the business. The 
Nomination Committee monitors our 
talent pipeline to ensure we have a diverse 
succession pool of talent being developed 
and maintained at all levels of the business. 
Maintaining a diverse workforce is as 
important as diverse recruitment and we 
continue to assess this. 

 Further information on diversity 

at Landsec can be found in the Social Review 
on page 59

INDEPENDENCE AND RE-ELECTION  
TO THE BOARD
The independence, effectiveness and 
commitment of each of the Non-executive 
Directors has been reviewed by the 
Committee. The Committee is satisfied 
with the contributions and time 
commitment of all the Non-executive 
Directors during the year. The Committee 
will always discuss the additional 
commitments of all Directors (including 
the Chairman) before recommending their 
approval to the Board. It considers potential 
conflict issues as part of that assessment. 
The Committee is confident that each of 
the Non-executive Directors remains 
independent and will be in a position to 
discharge their duties and responsibilities 
in the coming year. From a governance 
perspective, the Board as a whole is 
independent.

The appointment of Mark Allan was 
ratified by shareholders at the Annual 
General Meeting (AGM) in July 2020. 
The appointment of Vanessa Simms 
and Manjiry Tamhane will be ratified by 
shareholders at the AGM in July 2021. 
Stacey Rauch will not be standing for 
re-election as she will be stepping down 
from the Board at the end of June. Martin 
Greenslade will not stand for re-election as 
he retired from the Board at the end of 
May. All the other Directors will stand for 
re-election with the support of the Board.

Landsec // Annual Report 2021 » Governance 
Appointment 
of new CFO

Following the announcement on 
30 September 2020 that Martin 
Greenslade was to step down as 
CFO, the Nomination Committee 
led the search on behalf of the 
Board to identify and recruit a 
new CFO.

Egon Zehnder was appointed as 
the search consultant because 
of its knowledge of Landsec 
and its expertise and strength 
in similar appointments. Egon 
Zehnder has no connection 
with the Company or any of our 
individual Directors.

The key criteria for the search 
was technical competence 
(listed company CFO 
experience), customer focus, 
and preferably a real estate or 
consumer facing multi-site 
business experience. A shortlist 
was presented to the CEO and 
Managing Director People 
and Corporate Services before 
being recommended to the 
Nomination Committee and 
then in turn to the Board for 
appointment. Diversity was 
very important throughout the 
search and the candidates on 
the shortlist were all diverse.

Before making the final decision, 
the Committee reviewed the 
process that it had followed. 
It believed that the process had 
been thorough and structured, 
broad and diverse and produced 
high-quality candidates to lead 
the Group.

The Committee decided 
unanimously that Vanessa 
Simms be appointed. Vanessa 
was previously CFO of Grainger 
plc, a role she held since 
February 2016, and Non-
Executive Director and Audit 
Committee Chair at Drax 
Group plc. Prior to that, 
Vanessa held a number 
of senior positions at other UK 
property companies, including 
Deputy CFO at The Unite Group 
PLC and UK finance director 
at SEGRO plc. She has over 
20 years of experience in 
finance and extensive 
knowledge of UK real estate.

The Committee recommended 
the appointment of Vanessa 
Simms as the new Group 
CFO and Executive Director, 
a decision that was endorsed by 
the Board on 27 October 2020. 
Vanessa’s appointment as CFO 
was announced on 28 October 
2020. Vanessa joined the Board 
as CFO Designate on 4 May 2021 
to enable a month of transition 
with Martin Greenslade before 
he stepped down from the Board 
on 31 May 2021 and Vanessa 
became CFO on 1 June 2021.

GOVERNANCE
The Committee oversees the governance 
agenda on behalf of the Board and 
considers papers and proposals issued by 
Government, regulatory bodies and investor 
groups, and their application to Landsec. 
For example, this year Landsec responded 
to the FRC’s consultation on the future of 
corporate reporting. 

The Committee also has a role to play in 
ensuring that the decisions taken by the 
Board and its Committees are made in the 
best interests of the Company and that 
they address any wider implications that 
may affect stakeholders.

Landsec complied and applied all of the 
principles of the 2018 UK Corporate 
Governance Code for the financial year 
ended 31 March 2021.

R
E
C

I
F
F
O
L
A

I

C
N
A
N

I
F

F
E
I

H
C

S
M
M

I
S

A
S
S
E
N
A
V

Page 

 103

Landsec // Annual Report 2021 » Governance 
 
 
Report of the  
Nomination Committee
continued

Page 

 104

BOARD EVALUATION PROCESS
In line with year three of our three-year 
cycle, we carried out this year’s review of 
the Board’s effectiveness internally. There 
were two parts to the evaluation process:

 › Director appraisals: the Chairman held 

a meeting with each Director during which 
she conducted their own individual 
appraisals. As Senior Independent Director, 
Edward Bonham Carter conducted the 
Chairman’s appraisal on behalf of the 
Board, having obtained views from the 
other Directors prior to this meeting.

 › Questionnaire: the Board completed an 
anonymous online questionnaire that 
addressed a broad range of issues and 
which enabled it to provide comments on 
a range of matters. The questions covered 

Board performance, judgement and 
culture, the relationships between the 
Directors and the Executive, the content 
and scope of topics covered at Board 
meetings, and the nature and dynamic of 
Director contributions to meetings. Many 
questions were the same as last year to 
provide comparative results. This year 
we also added questions specifically to 
address the Board’s contribution to the 
strategy review, the impact of Covid-19 
on the business and the impact of Board 
meetings being held remotely. The 
questionnaire also addressed comments 
relating to the operation of the Audit, 
Remuneration and Nomination 
Committees, and in each case the 
conclusions were discussed by those 
Committees at their meetings in March.

PROGRESS AGAINST OBJECTIVES SET FOR 2020/21

The results of the questionnaire were 
collated by the Company Secretary on 
behalf of Edward Bonham Carter who then 
spoke to each of the Directors to ensure 
that these provisional conclusions were fair 
and representative of their views, and 
whether there were any additional points 
that Directors wanted to make or address.

The output of the effectiveness review was 
discussed collectively by the Board at its 
March meeting before its conclusions were 
confirmed.

STRATEGY AND RISK

PEOPLE AND SUCCESSION PLANNING

STAKEHOLDER ENGAGEMENT

strategy as the Board listens to 
the views and perspectives of the 
new CEO.

1 More time will be allocated to 
2
/
0
2
e
v
i
t
c
e
j
b
o
r
u
O

More time to be spent on 
considering and modelling different 
risk scenarios and their outcomes.

time was dedicated to the strategic 
review undertaken by the new CEO 
and that the Board was given the 
opportunity to listen to Mark’s views 
and perspectives. 

1 The Board agreed that sufficient 
2
/
0
2
e
c
n
a
m
r
o
f
r
e
p
r
u
O

The Board was appreciative of the 
flexibility of Board agenda to ensure 
that sufficient time was spent 
considering and modelling different 
Covid-19 risk scenarios and their 
outcomes. 

More opportunity to engage with employees 
and the broader business to gain a better 
understanding of Landsec’s diverse talent 
pipeline and succession planning within the 
business.

Continued emphasis on culture and diversity.

Ongoing work on engagement with 
relevant stakeholder groups.

Opportunity to engage with employees 
was challenged due to remote working 
throughout the year but the Board was able 
to experience the output of talent pipeline 
and succession planning as a result of the 
CEO’s new Executive Leadership Team being 
established which included a number of 
internal promotions. 

The pandemic brought stakeholders 
even more to the forefront of the Board’s 
decision-making throughout the year 
as it made decisions on provision of the 
customer support fund, community 
support and the suspension of dividends, 
balancing the needs and expectations of 
all stakeholder groups.

The Board also benefited from direct 
engagement with customers at the 
Board day in January. See page 96 for 
further details. 

Culture and diversity are regular agenda 
items for the Board with the MD People 
and Corporate Services presenting regular 
updates. The Board took particular interest 
in the culture workstream that has been 
underway which is reviewing the culture at 
Landsec and identifying necessary culture 
shifts and also the challenges to culture that 
were experienced throughout remote working 
during the pandemic. 

Landsec // Annual Report 2021 » Governance 
 
 
 
As a Board we are embedding 
culture into our mindset and this 
is the best way for us to assess 
Landsec’s culture as it evolves.”

NON-EXECUTIVE DIRECTOR

It feels like the mood around the 
Board table is positive, despite being 
difficult times, and the collaboration 
between the Executive and Non-
executive Directors has become 
even closer during the year.”

NON-EXECUTIVE DIRECTOR

The Board continues to be high-
performing and adapted well to 
remote meetings. However, the 
informal discussions and interactions 
are missing and the Board will 
benefit in due time with the return 
to in-person meetings.”

NON-EXECUTIVE DIRECTOR

CONCLUSIONS FROM THIS YEAR’S 
BOARD EVALUATION
The general conclusion from this year’s 
Board evaluation was that the Board and 
its Committees continue to operate to a 
high standard and work effectively. Despite 
the challenging circumstances caused by 
the pandemic, the Board believes there has 
been a positive shift in its performance with 
the arrival of our new CEO, with greater 
emphasis on purpose and culture and a 
constructive contribution by the Board 
to the development of the new strategy. 
There were no material issues to report.

The Directors believe that leadership 
transition and strategy were the areas 
where the Board added most value during 
the year. Other areas of strength included 
the skills and experience of the Non-
executive Directors both to challenge and 
support the Executive, and to contribute 
properly to Board discussion and decision-
making. Directors believe that risk is well 
understood by the Board, and that culture 
and conversations in the Boardroom are 
positive and performance-enhancing. 
The Board would like more visibility of 
our sustainability agenda and this will be 
addressed in the year ahead.

The Board agreed that its dynamic had 
been adversely impacted by remote 
working and meetings held via video call 
and there was consensus that some of the 
informal face-to-face meeting time and 
the quality of interaction that this brings 
has been missed. This will be resolved once 
the Board is able to meet again in person 
and the Board looks forward to increasing 
its direct engagement between Board 
members and also with senior management.

The Non-executive Directors hold a private 
session at the end of each meeting to 
review the meeting, its performance, and 
discuss the agenda and set expectations 
for the next Board meeting.

OUTPUT OF 2020/21 BOARD EVALUATION: AREAS OF FOCUS FOR THE YEAR AHEAD

RISKS AND OPPORTUNITIES COMING 
OUT OF GLOBAL PANDEMIC 

PEOPLE AND TALENT PIPELINE

WORKFORCE ENGAGEMENT 
AND CULTURE

2 The Board will increase its focus on 
2
/
risk particularly in the context of 
1
2
oversight of execution of the new 
e
v
strategy whilst coming out of the 
i
t
c
global pandemic and the risks and 
e
j
b
opportunities that this presents. 
o
The Board would benefit hearing 
r
u
more from external experts to 
O
talk about trends impacting the 
property sector.

The Board would like more visibility of 
potential and talent coming up through 
senior management with greater exposure 
to the Executive Leadership Team and its 
direct reports both formally in meetings 
and through informal drinks, dinners and 
meetings on the floor.

The Board would like more employee/NED 
events. These events will pick up on 
themes raised at the Employee Forum 
and will allow the NEDs to hear directly 
about matters that concern employees. 
Continued emphasis on workforce 
engagement will also enable the Board 
to gain a greater insight into culture at 
Landsec and the shift in culture that the 
business is striving to achieve.

Page 

 105

Landsec // Annual Report 2021 » Governance 
 
Introduction from  
the Chairman of the 
Audit Committee

NICHOL AS C ADBURY
CHAIRMAN OF THE AUDIT COMMITTEE

COMMITTEE MEMBERS
 › Nicholas Cadbury 

(Chairman)

 › Madeleine Cosgrave
 › Stacey Rauch

HIGHLIGHTS
 › Continued focus on 

integrity of reporting 
process

 › Rigorous assessment 
of risk management 
and internal controls
 › Review of impact of 

Covid-19 on the business 

KEY RESPONSIBILITIES
 › Reliability of the financial 
statements and internal 
controls

 › Effective risk 
identification 
and management

 › Overall transparency and 

financial governance

NUMBER OF MEETINGS 
AND ATTENDANCE
 › Four scheduled meetings 
 › 100% attendance from 

all members 

Page 

 106

DEAR SHAREHOLDER
Throughout the financial year, the Audit 
Committee continued its focus on the 
financial statements and the integrity of 
the reporting process, oversight of risk 
management and internal controls and 
addressing the ongoing impact of the 
pandemic on the Group’s risk profile, 
performance and recovery.

RISK
The Committee used the risks contained 
in the Group’s risk register (set out on 
pages 71-75 of this Annual Report) as 
a basis for its activity during the year. 
On behalf of the Board, the Committee 
manages the process by which risks are 
identified, prioritised and managed.

There are two areas of key risk that the 
Committee has monitored over the year that 
I would like to note due to their importance: 
cyber security and fire management. A risk 
management strategy has been established 
to identify and prioritise cyber security risks to 
improve cyber standards and practices across 
all our assets. Fire safety management is also 
being closely monitored by the Committee to 
ensure the correct measures are in place and 
risk management processes are being 
updated regularly.

A global pandemic was not something most 
companies had identified as a principal 
risk prior to 2020. The disruption caused by 
Covid-19 has illustrated how going forward 
we need to ensure that disruption risk is 
embedded into all our principal risks as 
appropriate. I am, however, reassured 
by Landsec’s response to the pandemic 
which highlights how well embedded risk 
management is, the effectiveness of the 
business resilience plan and how capable 
the business is in responding to a crisis.

FINANCIAL STATEMENTS 
The Group’s financial statements are of 
critical importance to investors and the 
Committee monitors the integrity of the 
Group’s reporting process and financial 
management. It scrutinises the full and 
half-yearly financial statements before 
proposing them to the Board for approval. 
The Committee reviews in detail the work 
of the external auditor and external valuer 
and any significant financial judgements 
and estimates made by management to 
ensure that it is satisfied with the outcome. 

The Financial Reporting Council (FRC) 
reviewed our 2020 Annual Report and 
Accounts and we were pleased that, based 
on its review, there were no questions or 
queries that it wished to raise nor any 
significant findings. It was very useful, 
however, to receive some suggestions from 
the FRC as to how we could improve our 

Landsec // Annual Report 2021 » GovernanceCOMMITTEE EFFECTIVENESS
The Committee’s performance was 
considered as part of the internal Board 
evaluation conducted this year. The 
conclusion is that we operate to a high 
standard, with clear priorities, well defined 
responsibilities and clarity around our 
work plan. 

The composition of the Committee will 
change in June this year when Stacey 
Rauch steps down from the Board. I would 
like to express my thanks to Stacey for 
her contribution to the Audit Committee 
over the past nine years. On 1 June 2021, 
Christophe Evain became an Audit 
Committee member and I look forward to 
the perspective that Christophe will bring 
to the Committee.

I would like to thank the other members of 
the Committee, together with management, 
CBRE and EY, for their support during a 
challenging year. I hope that you find this 
review, and the report that follows, a helpful 
explanation of the work of the Committee.

NICHOLAS CADBURY
CHAIRMAN, AUDIT COMMITTEE

existing disclosures and we have addressed 
all the points raised in the preparation of 
this year’s Annual Report. The FRC provides 
no assurance that our report and accounts 
are correct and its review was limited to 
considering compliance with the reporting 
requirements. The FRC accepts no liability 
for reliance on its letter by any third party, 
including but not limited to investors.

ASSET VALUATION
The valuation of our assets is an important 
constituent of our financial results and 
measurement of our performance. We use 
CBRE, an industry-leading agency, to 
provide us with an external valuation of our 
portfolio twice a year. CBRE has extensive 
expertise and knowledge and uses this to 
provide us with a valuation prepared in 
accordance with the relevant industry 
standards. The valuation process is an 
extensive exercise that requires CBRE 
to evaluate the likely future financial 
performance of each individual asset 
and apply recent, relevant transactional 
evidence in the market to determine an 
appropriate value at the period end. The 
Committee analyses, challenges and 
debates the valuations prepared by CBRE. 
Further, the external valuation process and 
the values ascribed to specific assets are 
also reviewed independently by our auditor, 
Ernst & Young LLP (EY), as part of its audit 
scope. At 31 March 2021, the valuation 
contains a material uncertainty clause to 
reflect the Covid-19 impact but only in 
respect of our hotel portfolio.

ACQUISITIONS AND DISPOSALS
During the year, in execution of its new 
strategy, Landsec sold 7 Soho Square, W1, 
1 & 2 New Ludgate, EC4 and acquired 
55 Old Broad Street, EC2. The Committee 
ensured that the accounting treatment 
of these material transactions was 
appropriate.

PROVISIONS FOR BAD DEBT
Over the year, the Committee has closely 
monitored the cash collections of rents 
across the whole portfolio and we have 
seen a material reduction in cash collected 
this year. This indicates a likely increase in 
business failures and we are monitoring any 
customers in financial distress, particularly 
with the end of the moratorium on 
enforcement action in June. This has 
resulted in increasing levels of outstanding 
debtor balances which we have assessed 
and made a judgement as to whether the 
balance is expected to be recovered, taking 
into account any concession agreements 
concluded and anticipating insolvency 
events. This analysis involves a significant 
amount of judgement and we therefore 
include provisions for bad debts as a 
significant financial matter.

Page 

 107

INTERNAL AUDIT
Landsec has a combined risk management 
and internal audit function and the 
Committee believes that this works well 
based on the quality of the data and 
reporting from the Director of Risk 
Management and Internal Audit. The 
Committee reviews the scope, skills and 
competencies of this function each year and 
considers any recommendations for change. 
The knowledge, skills and resources of our 
own team remain appropriate and there is 
a benefit to having an internal team that has 
knowledge of how the business operates. This 
is coupled with a clear understanding that 
they may require and benefit from specialist 
external expertise from time to time. We 
believe that the combination of internal and 
external advisers continues to provide us 
with the best insight into areas of risk and 
appropriate controls, to ensure that the 
Committee receives clear advice and enables 
it to report to the Board that the systems of 
internal processes and controls are robust. 

This year, the internal audit plan has 
reviewed matters including fire safety 
management, outsourced service 
providers, purchase to pay, fraud risk and 
a ‘Sarbanes-Oxley’ readiness assessment. 
In the year ahead, the internal audit plan 
includes reviews for Piccadilly Lights, site 
cyber security, a major development, 
cultural framework and controls over Myo 
(our flexible office product).

FAIR, BALANCED AND UNDERSTANDABLE
The Committee assessed and recommended 
to the Board that, taken as a whole, the 
Company’s 2021 Annual Report is fair, 
balanced and understandable. 

GOING CONCERN AND VIABILITY 
STATEMENT
Given the significant impact of Covid-19 on 
the macro-economic conditions in which the 
Group is operating, we continue to have a 
particular focus on the appropriateness of 
adopting the going concern assumption in 
preparing the financial statements for the 
year ended 31 March 2021. The going concern 
statement is set out on page 78 and detail 
of the assessment can also be found under 
significant financial matters on page 114. 
The viability statement, together with the 
rationale behind the chosen five-year time 
horizon, is set out on page 78. 

UK CORPORATE GOVERNANCE CODE/ 
FRC GUIDANCE ON AUDIT COMMITTEES 
The Committee considered its compliance 
with the 2018 UK Corporate Governance 
Code and the FRC Guidance on Audit 
Committees. We believe that we have 
addressed both the spirit and the 
requirements of each.

Landsec // Annual Report 2021 » GovernanceReport of the  
Audit Committee

The Audit Committee continued to 
focus this year on risk assessment and 
management, internal controls and 
financial reporting processes, together 
with the impact of Covid-19 on all 
these aspects.

STRUCTURE AND OPERATIONS

AUDIT COMMITTEE MEETINGS

CBRE PROPERTY 
VALUATION 
PRESENTATIONS

COMMITTEE  
PRIVATE SESSIONS

 › All Directors are 
invited to attend 
meetings when CBRE 
property valuation 
presentations are 
made

 › Internal audit team
 › CBRE valuation team
 › Ernst & Young

REGULAR  
ATTENDANCE AT 
MEETINGS TO SUPPORT 
THE COMMITTEE

 › Chairman of the 

Board

 › Chief Executive
 › Chief Financial Officer
 › Company Secretary
 › Director of Risk 

Management and 
Internal Audit

 › Members of senior 

finance team

 › Representatives of the 

external auditor

Page 

 108

STRUCTURE AND OPERATIONS
The Audit Committee’s structure and 
operations, are governed by terms of 
reference which are reviewed annually 
and approved by the Board. The terms 
of reference are available on our website: 
www.landsec.com/aboutcorporate-
governance/board-committees.

To maintain effective communication 
between all relevant parties, and in support 
of its activities, the Chairman of the Board, 
Chief Executive, Chief Financial Officer, 
Company Secretary, Director of Risk 
Management and Internal Audit, the 
partner and representatives of our external 
auditor, EY, and other members of the 
senior finance team regularly attend 
Committee meetings.

All Directors are invited to attend meetings 
when the Group’s external valuer, CBRE, 
presents its half-yearly property valuation.

The Committee has private sessions with 
the internal audit team. In addition, the 
Committee Chairman has private and 
informal sessions with the EY audit team 
and the CBRE valuation team to ensure 
that open lines of communication exist, 
in case they wish to raise any concerns 
outside of formal meetings.

The Committee members are all 
independent Non-executive Directors and 
collectively have a broad range of financial, 
commercial and property sector expertise 
that enables them to provide oversight of 
both financial and risk matters, and to 
advise the Board accordingly. The Board 
has determined that Nicholas Cadbury, 
as Chairman of the Committee, has recent 
and relevant financial experience for the 
purposes of satisfying the UK Corporate 
Governance Code. Details of the experience 
of all members of the Committee can be 
found on pages 84 and 85.

Landsec // Annual Report 2021 » GovernanceThe Committee works to a structured 
programme of activities and meetings 
to coincide with key events around our 
financial calendar and, on behalf of the 
Board, to provide oversight of the Group’s 
risk management process. Following each 
meeting or whenever it may be appropriate, 
the Committee Chairman reports on the 
main discussion points and findings to 
the Board. 

RISK MANAGEMENT FRAMEWORK 
The Board is responsible for determining 
both the nature and extent of the Group’s 
risk management framework and the risk 
appetite that is acceptable in seeking to 
achieve its strategic objectives. The 
Committee supports the Board in the 
management of risk and is responsible 
for reviewing the effectiveness of risk 
management and internal control 
processes during the year.

An overview of the risk management 
process explaining the key elements of 
the approach to risk, any changes to the 
process over the course of the current year 
and the key risk management priorities 
for 2021/22 are described on page 68. 
This includes the risk management process, 
by which the Executive Leadership Team 
completes a detailed review of the business 
risks, controls and mitigation strategies 
which form the basis for the principal and 
emerging risks, before being assessed by 
the Audit Committee.

The risk dashboard uses indicators to track 
whether our risk level is within our risk 
appetite and this triggers discussion by the 
Committee as to how the principal risks 
are moving and whether the risk tolerance 
ranges remain appropriate. 

In its year end assessment, the Audit 
Committee has determined that the 
market cyclicality risk remains high due 
to forecasts of a stronger UK recession 
resulting from the pandemic but has 
decreased since last year and our half-
yearly results on the back of achieving a 
trade deal with the EU on the conclusion 
of Brexit negotiations. 

The customer risk has been split into two 
segments, one for retail and hospitality and 
one for London office. Customer risk – retail 
and hospitality is placed at the top right 
quadrant of the heat map, in the position 
of the previous customer risk, reflecting 
the continued uncertainty around demand 
for space and outlook for these sectors. 
Customer risk – London office, is placed in 
the centre of our heat risk map reflecting 
the overall lower risk profile of this sector 
which has remained resilient through the 
pandemic but is subject to some 
uncertainty given the reported success of 
home working and companies reappraising 
how they use office space going forward. 

Primary responsibility for operation of 
the Company’s internal control and risk 
management systems, which extend 
to include financial, operational and 
compliance controls (and accord with the 
FRC’s 2014 ‘Guidance on Risk Management, 
Internal Control and Related Financial and 
Business Reporting’), has been delegated 
to management. These systems have been 
designed to manage, rather than eliminate, 
the risk of failure to achieve the Group’s 
business goals and can provide only 
reasonable, not absolute, assurance against 
material misstatement or loss.

RISK MANAGEMENT 
Under the overall supervision of the 
Committee, there are several sub-
committees and work groups that oversee 
and manage day-to-day risk within the 
business. The Group has a Director of Risk 
Management and Internal Audit (with a 
direct reporting line to the Audit Committee 
Chairman) who provides regular oversight 
of risk matters, evaluates emerging risks 
that may affect the business and monitors 
compliance to ensure that any mitigating 
actions are properly managed and 
completed. The Committee, in consultation 
with management, agrees the annual work 
plan (including any assistance that may be 
required from external specialists) of the risk 
management and internal audit function 
to ensure alignment with the needs of the 
business and compliance with its governance 
charter. This work plan is assessed against 
the risk register and market practice.

INTERNAL CONTROL 
Internal audits carried out by the Group 
and reviewed by the Committee included 
fire safety management, Sarbanes-Oxley 
readiness, fraud risk and the quality of our 
development process.

The Internal Audit team also provided 
assurance to the Committee on key 
controls and programme assurance and 
used its data analytics capability to 
improve the identification of any issues in 
key financial processes, such as accounts 
payable and service charge management.

The key elements of the Group’s internal 
control are as follows:

 › an established organisation structure with 
clear lines of responsibility, approval levels 
and delegated authorities

 › a disciplined management and committee 

structure which facilitates regular 
performance review and decision-making

 › a comprehensive strategic review and 

annual planning process

 › a robust budgeting, forecasting and 

financial reporting process

 › various policies, procedures and guidelines 

underpinning the development, asset 
management and financing operations 
of the business, together with professional 
services support including legal, human 
resources, information technology, tax, 
company secretarial and health, safety 
and security

 › a compliance certification process from 
management conducted in relation to 
the half-yearly and full year results, and 
business activities generally

 › a quarterly self-certification by 

management confirming that key internal 
controls within their area of responsibility 
have been operating effectively 

 › a risk management and internal audit 
function whose work spans the whole 
Group

 › a focused post-acquisition review and 
integration programme to ensure the 
Group’s governance, procedures, 
standards and control environment are 
implemented effectively and on time

Page 

 109

Landsec // Annual Report 2021 » GovernanceReport of the  
Audit Committee
continued

Page 

 110

 › a financial and property information 

management system

 › a whistleblowing process that enables 
concerns to be reported confidentially 
and on an anonymous basis and for those 
concerns to be investigated. 

Additionally, the Committee receives and 
discusses on a quarterly basis:

 › the Group’s risk register, including 

significant and emerging risks, and how 
exposures have changed during the period

 › the effectiveness of internal controls and 

processes at mitigating those risks 

 › internal audit reports, summary reports 
of findings and recommendations from 
completion of the internal audit plan

 › progress against completion of agreed 

actions from internal audit on their review 
of the effectiveness of various elements 
of the internal control system maintained 
by the Group

 › the whistleblowing report.

BREXIT
The Audit Committee has proactively 
reviewed and challenged our Brexit risk 
assessments over the year to ensure we 
are able to minimise downside business 
consequences. Further, we are receiving 
support from specialist agencies to ensure 
any direct purchases of goods from the 
European Union for our development 
pipeline clear customs effectively.

DATA GOVERNANCE 
To strengthen data governance and pursue 
its strategic objective of being data led, 
Landsec has invested in technology tools to 
enhance data loss detection, classification 
and access control.

A new role has been created in the 
business, a Head of Data & Digital 
Modernisation, with a remit for reviewing 
and strengthening data governance 
practices within the organisation.

The Committee received updates on data 
security and governance during the year, 
together with reports on subject access 
requests and any potential data breaches 
and assesses the Company’s own 
evaluation of compliance against the 
Information Commissioner’s Office (ICO) 
accountability principles and its maturity 
assessment as part of its oversight process.

GENERAL DATA PROTECTION 
REGULATION (GDPR)
Following Brexit, the UK has adopted both 
the EU General Data Protection Regulation 
(GDPR) into UK law and the ‘adequacy’ 
decisions of the EU for its international data 
transfers, including recognising the EU as 
adequate. The EU has also commenced 
steps to recognise the UK as adequate and 
data transfers remain unhindered under 
the Brexit deal. 

As with all organisations, Landsec is eager 
to understand the international data 
sharing strategy for the UK government 
post-Brexit and has participated in 
consultations with the Department for 
Culture, Media and Sport and the ICO. 
Landsec also chairs a forum for data 
protection representatives from the 
property industry to discuss, learn, share 
and promote privacy practices in the 
industry.  

FIRE SAFETY  
New fire safety legislation is expected to 
come into effect during FY2021/22 as a 
result of the Fire Safety Bill and Building 

Safety Bill. These will introduce new duties 
on property owners and superior landlords 
of multi-occupied residential buildings 
relating to building design, construction 
and fire risk management. Working with 
fire safety experts, we are anticipating 
these changes and their potential impact 
on the design and management of new 
and existing buildings.

EXTERNAL AUDITOR
EY are Landsec’s external auditor and are 
engaged to conduct a statutory audit 
and express an opinion on the Company’s 
and the Group’s financial statements. 
Their audit scope includes a review of the 
property valuation process and methodology 
using its own chartered surveyors (more 
details below), to the extent necessary to 
express an audit opinion. 

When carrying out its statutory audit work, 
EY also has access to a broader range 
of employees and different parts of the 
business. If it picks up any information as 
part of this process, it would report to the 
Audit Committee anything that it believes 
the Committee should know in order to 
fulfil its duties and responsibilities. As audit 
partner, Kathryn Barrow is authorised to 
contact the Committee Chairman directly 
at any time to raise any matter of concern.

AUDIT PLAN
EY presented its proposed audit plan 
(reviewed by senior management and the 
Director of Risk Management and Internal 
Audit) to the Committee for discussion. 
The objective was to ensure that the focus 
of its work remained aligned to the Group’s 
structure and new strategy. 

The Committee is keen to ensure that its 
auditor feels able to challenge 

Landsec // Annual Report 2021 » Governance 
management and is afforded all the access 
it requires to report on matters that may 
not be part of the statutory audit but 
which, in the opinion of the auditor, should 
be brought to the attention of the Audit 
Committee. These matters may be 
financial or non-financial and may be 
based on fact or opinion (including any 
concern over culture or behaviour). An 
example may be the use or adequacy of 
any controls used by the Company to 
detect any fraud or improper behaviour. 

EY is afforded such access through 
attendance at each Committee meeting, 
supported by other meetings held during 
the year with the Committee Chairman 
without management being present and 
the knowledge that it can raise any matter 
of concern to the Committee Chairman 
at any time without going through 
management. During the year, no issues 
were reported to the Committee.

INDEPENDENCE AND OBJECTIVITY
The Committee is responsible for 
monitoring and reviewing the objectivity 
and independence of the external auditor. 
In undertaking its annual assessment, the 
Committee took into account the new UK 
Ethical Independence Standards introduced 
by the FRC in December 2019 and effective 
from 15 March 2020. 

The Committee reviewed:

 › the confirmation from EY that it maintains 
appropriate internal safeguards in line 
with applicable professional standards, 
together with an explanation of the due 
diligence process followed to provide such 
a confirmation

 › the mitigation actions we take in seeking 
to safeguard EY’s independent status, 
including the operation of policies 
designed to regulate the amount of 
non-audit services provided by EY and the 
employment of former EY employees

 › the tenure of the audit engagement partner 

(not being greater than five years); 
Kathryn Barrow was appointed as EY 
audit partner to the Group in June 2018

 › the internal performance and effectiveness 

review of EY referred to above.

The EY partner in charge of the valuation 
specialist team rotated during the year. 

No Committee member has any 
connection with the current auditor. 

Taking the above review into account, the 
Committee concluded that EY remained 
objective and independent in its role as 
external auditor.

EFFECTIVENESS OF THE  
EXTERNAL AUDIT
Following the issue of our Annual Report 
each year, the Director of Risk Management 
and Internal Audit conducts a performance 
evaluation and effectiveness review of the 
external audit. This is conducted against 
structured guidelines in consultation with 
the Executive Directors and members of 
the senior finance team. The Committee 
Chairman meets privately with the audit 
engagement partner before the Committee 
considers the results of the effectiveness 
review. The Committee’s preliminary view 
is that EY has again performed its audit 
services effectively and to a high standard, 
and this is consistent with performance 
each year since appointment in 2013. Areas 
identified for development will be shared 
with EY for inclusion in its audit and service 
delivery plans going forward.

AUDIT TENDERING
EY was first appointed to the office of auditor, 
following a competitive tender process, 
in respect of the 2013/14 financial year.

Under current regulations, we are required 
to retender the audit by no later than the 
2023/24 financial year. Kathryn Barrow took 
over as audit engagement partner with 
effect from June 2018. The Committee 
has assessed the quality, stability and 
continuity of the relationship with EY as the 
current auditor. It has recommended to the 
Board that it is in the best interests of the 
Company and shareholders to tender the 
audit contract by a date no later than that 
stipulated by the current regulations. There 
is no contractual obligation to remain with 
EY and the choice of audit firm will remain 
a topic of consideration for the Audit 
Committee. 

On the recommendation of the Audit 
Committee, the Board is proposing a 
resolution at this year’s Annual General 
Meeting that EY be reappointed to office 
for a further year. 

The Company has complied with the 
Statutory Audit Services Order 2014 for 
the year under review.

AUDIT FEE 
The fees payable to EY for audit and 
assurance for 2020/21 (including the audit 
of the Group’s joint ventures) are £1.2m 
(2019/20: £1.0m). 

NON-AUDIT SERVICES
To help safeguard EY’s objectivity and 
independence, we operate a non-audit 
services policy that sets out the 
circumstances and financial limits within 
which EY may be permitted to provide 
certain non-audit services. 

AUDIT VS. NON-AUDIT FEES 
2020/21

Chart 35  

  Audit

  Non-audit

13.8%

86.2%
(17.9% non-audit fees as a ratio to Group 
audit fees excluding the audit of the 
Group’s joint ventures)

Page 

 111

Landsec // Annual Report 2021 » GovernanceReport of the  
Audit Committee
continued

Page 

 112

The Committee monitors compliance with 
the policy, including the prior approvals 
required for non-audit services, which are 
as follows:

Per assignment  
(£)

Table 36

Aggregate  
during the year  
(£)

0–25,000

<100,000

Chief 
Financial 
Officer

Audit 
Committee 
Chairman

25,000–
100,000

100,000–
400,000

Committee >100,000

>400,000

EY was engaged during the year to provide 
non-audit services to the Group relating 
to the Company’s half-yearly review, the 
assurance statement on sustainability 
and a non-statutory audit of the Security 
Group. It was decided that it would be in 
the interests of the Company to use EY 
for these services, recognising that the use 
of audit firms for non-audit work should 
generally be kept to a minimum. Total 
fees for non-audit services, including the 
half-yearly review and other assurance-
related services, amounted to £190,000. 
Details of the fees charged by EY during 
the year can be found in note 8 to the 
financial statements. 

The total of £190,000 paid for non-audit 
services represented 17.9% of the Group 
audit fee payable to EY during the year 
(excluding the audit of the Group’s joint 
ventures). No non-audit fees were approved 
or paid on a contingent basis.

EXTERNAL VALUATIONS AND VALUERS
The valuation of the Group’s property 
portfolio, including properties held within 
the development programme and in joint 
arrangements, is undertaken by external 
valuers. The Group provides input, such as 
source data, and support to the valuation 
process. CBRE has been the Company’s 
principal valuer since 2015 and was re-
appointed in 2019 for a further three-year 
period. 

The valuation helps to determine a 
significant part of the Group’s total 
property return and net asset value, which 
have consequential implications for the 
Group’s reported performance and the level 
of variable remuneration received by senior 
management through bonus and long-term 
incentive schemes. Accordingly, the scrutiny 
of each valuation and the valuer’s objectivity 
and effectiveness represent an important 
part of the Committee’s work.

The London Portfolio was inspected by 
CBRE as normal during the year and as a 
result of Covid-19, approximately 75% of 
our shopping centres and outlets were 
visited by CBRE and just under 50% of our 
leisure assets. 

Valuations for the full and half-year were 
presented to the Committee by CBRE. 
These were reviewed and challenged by 
the Committee, with reference to CBRE’s 
approach, methodology, valuation basis 
and underlying property and market 
assumptions. Other Non-executive 
Directors attended the full and half-year 
presentations. The Committee Chairman 
and other members of the Committee also 

had separate meetings with CBRE as part 
of this process to provide an opportunity to 
test and challenge the valuation outcomes 
and the principles and evidence used in the 
determination.

Additionally, CBRE met with EY and 
exchanged information independently 
of management. EY has experienced 
chartered surveyors on its team who 
consider the valuer’s qualifications and 
assess and challenge the valuation 
approach, assumptions and judgements 
made by them. Their audit procedures are 
targeted at addressing the risks in respect 
of the valuations and the potential for any 
undue management influence in arriving at 
them. This year EY identified 39 properties 
(comprising 74% of the portfolio) for 
substantive review by its valuation experts 
primarily on the basis of their value, type, 
risk profile and location. A new valuation 
expert was brought onto the EY team to 
lead this year’s valuation review. This year, 
EY was restricted in its ability to visit sites 
due to Covid-19 but did virtually visit two 
properties and completed analytical reviews 
over the input data for the valuations, 
comparing this to market data. The 
Committee reviewed the auditor’s findings.

An internal evaluation of CBRE’s 
performance and effectiveness will be 
conducted after the year-end results are 
finalised with the results reported to the 
Committee.

A fixed-fee arrangement (subject to 
adjustment for acquisitions and disposals) 
is in place with CBRE for the valuation of 
the Group’s properties and, given the 

Landsec // Annual Report 2021 » GovernanceWe report on alternative performance 
measures on page 227. The Committee 
debated and discussed these measures and 
agreed that they were appropriate for the 
business.

was received through a different channel, 
was fully investigated and no further action 
was deemed necessary. The report of the 
investigation was provided to the Board 
and the Committee. 

We monitor whistleblowing awareness and 
remind employees that a dedicated hotline 
exists should they ever need to ‘blow the 
whistle’. The arrangements also form part 
of the induction programme for new 
employees. Details of the whistleblowing 
hotline are included in our Sustainability 
Charter and procurement tender 
documentation. 

ANTI-BRIBERY AND CORRUPTION 
We have updated our Bribery Risk Register 
during the year and anti-bribery controls 
have been assessed in a recent internal 
audit. In addition, we have reviewed and 
made improvements to how we record and 
approve activity related to our Gifts and 
Hospitality Policy. We have also developed 
a training module on Anti-Bribery and 
Corruption and this will launch Company 
wide during the coming year alongside a 
new Anti-Bribery and Corruption Policy. 

The Board has a zero tolerance for bribery 
and corruption of any sort and this is 
reinforced through our Code of Conduct. 
Our principal suppliers are required to have 
similar policies and practices in place within 
their own businesses.

FAIR, BALANCED AND 
UNDERSTANDABLE
The Committee applied the same due 
diligence approach adopted in previous 
years in order to assess whether the Annual 
Report is fair, balanced and understandable, 
one of the key UK Corporate Governance 
Code requirements. The Committee 
received assurance from the verification 
process carried out on the content of the 
Annual Report by the Executive Leadership 
Team to ensure consistent reporting and 
the existence of appropriate links between 
key messages and relevant sections of the 
Annual Report.

Taking the above into account, together 
with the views expressed by EY, the 
Committee recommended, and in turn 
the Board confirmed, that the 2021 Annual 
Report, taken as a whole, is fair, balanced 
and understandable and provides the 
necessary information for shareholders 
to assess the Company’s position, 
performance, business model and strategy.

WHISTLEBLOWING POLICY
The Board receives a whistleblowing 
report at each meeting and has overall 
responsibility for whistleblowing but the 
Audit Committee supports the Board in this 
respect. The Audit Committee reviews the 
Group’s whistleblowing policy which allows 
employees to report concerns about 
suspected impropriety or wrongdoing 
(whether financial or otherwise) on a 
confidential basis, and anonymously if 
preferred. This includes an independent 
third-party reporting facility comprising 
a telephone hotline and an alternative 
online process. Any matters reported are 
investigated by the Company Secretary, 
MD People and Corporate Affairs and the 
Director of Risk Management and Internal 
Audit and escalated to the Committee, 
as appropriate. During the year, no 
whistleblowing incidents were reported 
through the hotline, although one report 

importance of their work, we have disclosed 
the fees paid to them in note 9 to the 
financial statements. The total valuation 
fees paid by the Company to CBRE during 
the year represented less than 5% of their 
total fee income for the year.

SIGNIFICANT FINANCIAL MATTERS
The Committee reviewed four significant 
financial matters in connection with the 
financial statements, namely the valuation 
of the Group’s property portfolio, revenue 
recognition, going concern in the context of 
the impact of Covid-19 and recovery of 
receivables and bad debt provisions. Further 
details are set out in the table on page 114.

These items were considered to be 
significant taking into account the level of 
materiality and the degree of judgement 
exercised by management and, in respect 
of the valuation, the external valuer. The 
Committee discussed these with both 
parties, as well as EY. 

In addition, the Committee considered, 
took action and made onward 
recommendations to the Board, as 
appropriate, in respect of other key matters 
including accounting for property 
acquisitions and disposals, maintenance of 
the Group’s REIT status and other specific 
areas of individual property and audit focus. 

The Committee was satisfied that all issues 
had been fully and adequately addressed 
and that the judgements made were 
reasonable and appropriate and had been 
reviewed and debated with the external 
auditor who concurred with the approach 
taken by management.

NON-FINANCIAL MATTERS
The Committee understands the level of 
reliance that is placed by shareholders on 
the statutory audit and the report of the 
external auditor. As noted in the Brydon 
Report, the purpose of the audit should go 
further than the financial statements and 
help to establish and maintain deserved 
confidence in a company, in its directors 
and information for which they have 
responsibility in the Annual Report. 

Page 

 113

Landsec // Annual Report 2021 » GovernanceReport of the  
Audit Committee
continued

Page 

 114

SIGNIFICANT FINANCIAL MATTERS 

SIGNIFICANT FINANCIAL MATTERS CONSIDERED

HOW THE COMMITTEE ADDRESSED THE MATTERS

Valuation of the Group’s property portfolio (including investment 
properties, investment properties held in joint ventures and 
trading properties) 
The valuation of the Group’s property portfolio is a major determinant 
of the Group’s performance and drives an element of the variable 
remuneration for senior management. Although the portfolio valuation 
is conducted by an external valuer, the nature of the valuation estimates 
is inherently subjective and requires significant judgements to be made 
by management and the valuer.

Significant assumptions and judgements made by the valuer in 
determining valuations may include the appropriate yield (based on 
recent market evidence), changes to market rents (ERVs), what will 
occur at the end of each lease, the level of non-recoverable costs and 
alternative uses. Development valuations also include assumptions 
around costs to complete the development, the level of letting at 
completion, incentives, lease terms and the length of time space 
remains void.

As a result of Covid-19, and the resulting lack of transactional evidence 
in the market, CBRE’s valuations of our hotel assets are subject to a 
‘material valuation uncertainty’ clause. 

Revenue recognition (including the timing of revenue recognition, 
the treatment of rents, incentives and recognition of trading 
property proceeds) 
Certain transactions require management to make judgements as to 
whether and to what extent they should be recognised as revenue in 
the year. Market expectations and revenue profit-based targets may 
place pressure on management to distort revenue recognition. This 
may result in overstatement or deferral of revenues to assist in meeting 
current or future targets or expectations.

Going concern in the context of Covid-19 
The Group’s going concern assessment is dependent on a number 
of factors, including the Group’s financial performance, the Group’s 
continued access to borrowing facilities and the Group’s ability to 
continue to operate within its financial covenants. The value of our 
investment properties supports the Group’s borrowing facilities 
which are secured against a ring-fenced group of property assets and 
are subject to financial covenants. There is a significant degree of 
uncertainty about recovery from Covid-19 and the impact this could 
have on the world economy and a risk that this could adversely impact 
the Group’s ability to continue to operate as a going concern. There is 
also a risk that the impact of Covid-19 on the going concern basis has 
not been adequately disclosed in the Annual Report and Accounts.

Recovery of receivables and provision for bad debts
Ongoing Covid-19 restrictions during the year have resulted in increasing 
levels of outstanding debtor balances. Debtor balances are assessed on 
an individual basis for both rent and service charge and a judgement 
is made as to whether the balance is expected to be recovered, taking 
into account any concession agreements concluded and anticipated 
insolvency events. This analysis involves a significant amount of 
judgement and there is a risk that balances which are expected to be 
recovered are not, or that the amounts provided for are not sufficient.

The Audit Committee adopts a formal approach by which the valuation process, 
methodology, assumptions and outcomes are reviewed and robustly challenged. This 
includes separate review and scrutiny by management, the Committee Chairman and 
the Committee itself. The Group uses CBRE, a leading firm in the UK property market, 
as its valuer. It also involves EY as the external auditor which is assisted by its own 
specialist team of chartered surveyors who are familiar with the valuation approach 
and the UK property market.

EY met with CBRE separately from management and its remit extends to investigating 
and confirming that no undue influence has been exerted by management in relation 
to CBRE arriving at its valuations.

CBRE submits its valuation report to the Committee as part of the half-yearly and full 
year results process. CBRE was asked to attend and present its report to the Board and 
to highlight any significant judgements made or disagreements which existed between 
CBRE and management. There were none.

CBRE proposed changes to the values of our properties and developments during the 
year, which were discussed by the Committee in detail and accepted.

Based on the degree of oversight and challenge applied to the valuation process, the 
Committee concluded that the valuations had each been conducted appropriately, 
objectively and in accordance with the valuer’s professional standards.

The Committee and EY considered the main areas of judgement exercised by 
management in accounting for matters related to revenue recognition, including 
timing and treatment of rents, incentives, surrender premiums and other property-
related revenue.

In its assessment, the Committee, in consultation with EY, considered all relevant 
facts, challenged the recoverability of occupier incentives, the options that 
management had in terms of accounting treatment and the appropriateness of the 
judgements made by management. These matters had themselves been the subject 
of prior discussion between EY and management.

The Committee, having consulted with EY, concurred with the judgements made by 
management and was satisfied that the revenue reported for the year had been 
appropriately recognised.

The Group’s going concern assessment considers the Group’s principal risks (see page 78) 
and is dependent on a number of factors, including financial performance, continued 
access to borrowing facilities and the ability to continue to operate the Group’s secured 
debt structure within its financial covenants. The going concern assessment is based 
on the 12-month period to 31 May 2022 within the Group’s viability model, which 
reflects unfavourable macro-economic conditions and potential adverse structural 
changes to the business.

The Committee has reviewed the going concern disclosures in the Annual Report and 
Accounts and has concluded that they adequately disclose the risk to the extent it can 
be evaluated at this time. For further information on the Group’s going concern and 
viability assessments, see page 78 and note 1 of the financial statements.

The Committee has discussed the provision for bad debts at all of its meetings 
throughout the year. Ahead of the May meeting, the Committee Chairman met with 
management to agree how the Committee would evaluate the judgements applied in 
determining the appropriate level of provisions. The Committee and EY have reviewed 
the process applied and judgements taken and concluded that they are appropriate.

The above description of the significant financial matters should be read in conjunction with the Independent Auditor’s Report on 
pages 146-153 and the significant accounting policies disclosed in the notes to the financial statements.

Landsec // Annual Report 2021 » GovernanceDirectors’ Remuneration 
Report – Chairman’s 
Annual Statement

CHRISTOPHE EVAIN
CHAIRMAN, REMUNER ATION COMMITTEE

COMMITTEE MEMBERS
 › Christophe Evain 

(Chairman)

 › Edward Bonham Carter
 › Cressida Hogg
 › Stacey Rauch

HIGHLIGHTS
 › Remuneration Policy 

Review

 › ESG targets introduced
 › New Chief Financial 
Officer appointed

Page 

 115

KEY RESPONSIBILITIES
 › Reviewing the link 

between reward and 
the Group’s purpose 
and strategy

 › Oversight of reward 
matters across the 
Group

 › Maintaining a strong 
connection between 
returns to shareholders 
and reward for 
Executives

NUMBER OF MEETINGS AND 
ATTENDANCE
 › Four scheduled meetings
 › Two additional meetings
 › 100% attendance

DEAR SHAREHOLDER,
I am pleased to present, 
on behalf of the Board, the 
Directors’ Remuneration 
Report for the year ended 
31 March 2021.

This year has been extraordinary for many 
reasons and I cannot introduce this year’s 
report without acknowledging the 
disruption that Covid-19 has had on our 
lives. Other sections of the Annual Report 
deal with the effects of the pandemic on 
our business in more detail, but I would like 
to pay tribute here to all those at Landsec 
who have worked so hard to minimise the 
potentially devastating impact of the virus 
on our people, our partners and our 
customers. 

DIRECTORS’ REMUNERATION POLICY
This year we continued to apply the 
Remuneration Policy that was approved 
by shareholders at our 2018 AGM. However, 
as the policy is due to expire during 2021, 
we have undertaken a comprehensive 
review of executive pay arrangements.

We consulted with our major shareholders, 
the main shareholder representatives and 
with our people. In doing so, we took 
account of developments in best practice 
and investor expectations, as well as the 
specific nature of our business and the 
sector in which we operate.

The Committee believes that the existing 
approach to Directors’ remuneration 
remains appropriate for Landsec. We are, 
however, proposing several changes to the 
Remuneration Policy and its implementation 
to align it to the conclusions of our recent 
strategic review, to address feedback 
received at the 2020 AGM, and to reflect 
recent developments in governance and 
good practice more generally.

The details of the proposed changes we are 
making to the Policy, which do not involve 
any increases to quantum, can be found on 
page 134, while the Committee’s proposed 
implementation of the Policy for the year 
ending 31 March 2022 is presented below. 

PERFORMANCE FOR THE 2020/21 
FINANCIAL YEAR
We began the new financial year with the 
country in lockdown, many retail and leisure 
destinations closed and our offices, while 
open, largely empty given Government 
guidance to work from home. Conditions 
have improved from the early days of the 
pandemic, but the effect of Covid-19 on 
our income continues to be significant. 

Landsec // Annual Report 2021 » GovernanceDirectors’ Remuneration 
Report – Chairman’s 
Annual Statement
continued

The decline in asset values in our retail and 
leisure assets has continued, although our 
London offices have been resilient with only 
a small reduction in values. 

One of the first steps we took to manage 
the effects of Covid-19 was to suspend 
dividend payments in April 2020 in order 
to conserve cash in the face of significant 
uncertainty. Over the subsequent months, 
we have seen trading conditions begin to 
improve and consequently reinstated our 
dividend in November 2020.

Our results clearly show the impact of the 
pandemic on our business, but Landsec 
remains in a fundamentally strong position. 
The high-quality of our portfolio and low 
leverage of our balance sheet provide 
a solid foundation for executing our 
growth strategy and creating value for all 
stakeholders. The business is well placed to 
capitalise on opportunities as they emerge. 

For the year ended 31 March 2021 revenue 
profit is down 39.4%. Adjusted diluted 
earnings per share are also down 39.4% 
to 33.9p. Asset values declined by 13.7% 
in aggregate reflecting the weaker retail 
market, particularly shopping centres and 
retail parks and the vacating of proposed 
developments during the year. This resulted 
in a 17.4% reduction in EPRA net tangible 
assets per share to 985p.

These results are clearly reflected in the 
variable pay awarded to the Executive 
Directors in respect of the performance 
period ended 31 March 2021.

ANNUAL BONUS PERFORMANCE
While revenue profit and total property 
return have been impacted by the Covid-19 
pandemic, the performance of the 
Executive Directors and employees has 
been strong. This included the successful 
delivery of a number of initiatives designed 
to ensure that Landsec emerges from the 
pandemic in the best position possible, 
including maintaining financial strength 
and flexibility by successfully executing 
asset disposals, preserving optionality over 
the Group’s development programme and 
strengthening relationships with our 
customers.

Given the above, the Committee believes 
that it is appropriate for the Executive 
Directors to receive annual bonuses for 
2020/21. However, the Committee has also 
considered the experience of shareholders 
and stakeholders more widely during the 
pandemic in addition to recognising the 
Executive Directors’ efforts and performance 
against the targets which were set. 

As a result, the Committee agreed to 
exercise downward discretion to: (i) reduce 
the calculated outcome by 50%; and (ii) 
defer the entire bonus into shares for a 
period of three years. 

This resulted in a bonus outcome of 16.2% 
of maximum (equating to 24.3% of salary), 
which is considered to be appropriate in 
the context of the performance of the 
Executive Directors and the impact of 
Covid-19 on our shareholders and wider 
stakeholders. See page 122 for further details.

Page 

 116

LONG-TERM INCENTIVE PLAN 
PERFORMANCE
Vesting of the LTIP is determined by 
performance against two equally-weighted 
measures of total property return (TPR) and 
Total Shareholder Return (TSR) relative to 
FTSE 350 real estate companies. Performance 
under both measures over the three years 
to 31 March 2021 was below the threshold 
level and as such there will be no vesting 
in respect of the 2018 LTIP award.

MANAGEMENT CHANGES
On 30 September 2020 Martin Greenslade 
announced his intention to retire from the 
Board during 2021. He will step down as 
CFO on 31 May 2021 and full details of the 
remuneration arrangements are explained 
on page 124.

Following the announcement, the Board 
instigated a comprehensive search for a 
replacement CFO and after thorough 
consideration, Vanessa Simms was 
appointed. She joined the business on 
4 May 2021 as CFO Designate assuming the 
role of CFO on 1 June 2021. Full details of her 
remuneration arrangements are set out on 
page 125.

The retirement of Martin Greenslade was 
comprehensively reviewed by the Committee. 
Noting that he took the role of Acting CEO 
prior to Mark Allan’s appointment and after 
taking into account Martin’s length of 
service, commitment to the business and 
his record in steering the Company through 
a turbulent economic environment, the 
Committee deemed him to be a good 
leaver under the terms of the bonus plan 
and LTIP. Furthermore Martin will continue 
in his role as CFO until 31 May 2021, providing 
his full support until a handover is completed 
on 30 June 2021; his 12-month employment 
and notice period will end on 29 September 
2021 after which time he will comply with 
the Company’s post-cessation shareholding 
requirements. 

Landsec // Annual Report 2021 » GovernanceCONCLUSION
I would like to thank my predecessor, 
Edward Bonham Carter, for chairing the 
Remuneration Committee until 6 May 2020. 
This has been a challenging year and, 
like many, I look forward to a time when 
Covid-19 is a distant memory. 

I hope that you have found my letter useful, 
informative and clear. I am grateful for the 
engagement and support provided by our 
shareholders, and welcome your feedback.

CHRISTOPHE EVAIN
CHAIRMAN, REMUNERATION COMMITTEE

DISCRETION
Details of the negative discretion applied by 
the Committee to the annual bonus awards 
are set out in the annual bonus performance 
section above and in more detail on page 122.

EXECUTIVE REMUNERATION FOR 2021/22
1. BASE SALARY
Due to the ongoing impact of Covid-19, the 
annual salary review due for June 2021 will 
not take place. The next salary review will 
be carried out in June 2022.

2. PENSION
Consistent with the UK Corporate 
Governance Code and recent investor 
guidance, our new CFO will receive a 
pension allowance of 10.5% of salary in line 
with the wider workforce. All Executive 
Directors’ pension contributions will now 
be aligned to the wider workforce.

3. ANNUAL BONUS
For the performance period ending 
31 March 2022, Executive Directors will be 
eligible for an annual bonus of up to 150% 
of salary. Reflecting Landsec’s new strategy 
and a desire to simplify the current 
arrangements, revenue profit will be 
upweighted slightly, absolute total return 
targets will replace relative total property 
return targets and a small number of key 
ESG objectives will replace business KPIs. 
Personal objectives will continue to be 
operated for a minority of the award albeit 
upweighted compared to prior years. 
Further detail is provided on page 128. 

4. LONG-TERM INCENTIVE PLAN
We intend to grant awards under the LTIP 
in June 2021, which will be subject to 
performance conditions over a three-year 
performance period. Performance targets 
will be based on total business return, 
relative TSR, and carbon reduction. Any 
awards which vest will continue to be 
subject to a two-year post-vesting holding 
period. The Committee will consider the 
prevailing share price at the time of grant 
and it will also retain full discretion to apply 
a downward adjustment to the level of 
LTIP vesting in 2024 if it considers that the 
vesting value represents an unjustified 
‘windfall gain’ taking account of the level 
of performance achieved over the relevant 
period. Further detail is provided on page 129. 

REMUNERATION ACROSS THE COMPANY
The Committee oversees all remuneration 
policies and practices across the 
organisation, and is regularly briefed by the 
MD, People and Corporate Services on their 
implementation. When making any 
decisions on remuneration matters, the 
Committee takes account of the interests 
of all internal and external stakeholders. 
During the current year, we reviewed the 
bonus scheme for our staff and agreed 
measures to simplify the scheme, more 
closely aligning it to the Executive Director 
bonus scheme. 

GENDER PAY GAP
During the course of the year, the 
Committee was pleased to see that the 
Company’s gender pay gap had improved. 
However, we remain concerned about the 
gap and continue to review management’s 
response to this important topic. The 
Committee is pleased to note that 
management is also well advanced in its 
preparations to report the ethnicity pay 
gap, ahead of any formal regulations. 
More information on the measures being 
taken to deal with this can be found on 
page 62 and on the Company’s website. 

EMPLOYEE VOICE
I took the opportunity to meet with our 
Employee Forum in early 2021, specifically to 
understand the views of the wider workforce 
in respect of Executive remuneration and our 
proposed Remuneration Policy. Employees 
were able to ensure their voice was heard 
directly by this Committee and I was pleased 
to answer a number of questions posed 
by the forum. In particular, I noted that 
the alignment of Executive pensions with 
employee pensions was well received. 

SHAREHOLDER CONSULTATION
As part of the Remuneration Policy review, 
the Remuneration Committee consulted 
with 20 of our main shareholders and the 
main shareholder representative bodies. 
In addition to setting out the proposals 
in a detailed letter and responding to a 
number of questions and clarifications, 
the Committee held a number of calls with 
major shareholders to discuss the proposals. 
Finally, consistent with best practice and in 
the interests of transparency, shareholder 
feedback was summarised and shared 
with those consulted. The level of support 
received for the proposals has been very 
strong and, as such, no changes have been 
made to the proposals originally presented.

Page 

 117

Landsec // Annual Report 2021 » GovernanceRemuneration  
at a glance

Our at a glance summary sets out clearly 
and transparently the total remuneration 
paid to our Executive Directors in 2020/21.

Page 

 118

We aim to align the total 
remuneration for our Executive 
Directors to our business strategy 
through a combination of salary, 
bonus and long-term incentive 
schemes, underpinned by 
stretching performance targets.

Remuneration structure

REMUNERATION PRINCIPLES – SUPPORTING LONG-TERM SUCCESS AND SUSTAINABLE VALUE 

We will materially 
differentiate reward 
according to 
performance.

Performance targets will  
be relevant, stretching,  
and aligned to our business 
strategy.

Rewards will be 
compatible with the 
Group’s risk policies and 
systems, with malus and 
clawback applied to all 
forms of variable pay.

We will provide a balance 
between attracting, 
retaining and motivating 
talented people as well 
as supporting equal 
opportunity and diversity 
of talent.

Our framework will ensure 
that levels of performance-
related pay are appropriate  
to each level of the 
organisation.

Remuneration outcomes 
will be clear and 
explainable, avoiding 
paying more than the 
Committee considers 
necessary.

FIXED PAY
➊ Base salary 
➋ Benefits  
➌ Pension
More on page 135

ANNUAL 
BONUS
More on page 135

LONG-TERM 
INCENTIVE
More on page 136

2020/21 in numbers

PERFORMANCE
£251m
Revenue profit  
(2020: £414m)

27.2%
Annual TSR  
(2020: -35.4%)

REMUNERATION ACROSS THE GROUP
£49m
Total pay bill  
(2020: £51m)

14.7%
Employees received  
an annual increase 
(2020: 0%)

CHIEF EXECUTIVE REMUNERATION
£2,919,6291
Single figure  
(2020: £1,569,474)

16.2%
Annual bonus percentage  
(2020: 43.8%)

-9.6%
Ungeared TPR  
(2020: -4.5%)

33.9p
Adjusted diluted EPS  
(2020: 55.9p)

1.5%
Average pay 
increase  
(2020: 0%)

89.6%
Employees to be  
paid a bonus  
(2020: 99.6%)

0%
LTIP vesting  
(2020: 0%)

86.0%²
Change in total 
remuneration  
(2020: -3.4%)

GENDER PAY GAP REPORTING
36.6% Mean hourly pay gap  

(2020: 37.7%)

29.3% Median hourly pay gap  

(2020: 34.3%)

68.4% Mean bonus pay gap  

(2020: 61.0%)

1. Includes £1,692,042 in relation to buyout awards made on appointment. Excluding relocation and buyout awards the single figure is £1,027,587.
2. Includes buyout awards made in relation to appointment. The change in total remuneration, excluding buyout awards, is -34.5%. 

Landsec // Annual Report 2021 » GovernanceSummary of Executive Directors’ total remuneration

Table 37

Mark Allan  
Chief Executive 
(£000)

Martin Greenslade  
Chief Financial Officer 
(£000)

Colette O’Shea  
Chief Operating Officer 
(£000)

3,000

2,000

1,000

0

1,692

188
1,040

129

635

358

680

117

524

331

514

2020/21

2019/20

2020/21

2019/20

2020/21

2019/20

Base salary

Benefits

Pension allowance

Annual bonus paid in cash

Annual bonus deferred into shares

Long-term incentives vested

Other1

Total remuneration

733

230

77

–

188

–

1,692

2,920

–

–

–

–

–

– 

–

–

1. Recruitment awards in respect of compensation from previous employment.

Summary of Executive Directors’ total remuneration

504

21

110

–

129

–

–

528

20

132

–

358

–

–

456

18

50

–

117

–

–

444

17

53

–

331

–

–

764

1,038

641

845

Weighting

Outturn

% of weighting achieved

One-year TPR

Revenue profit

26.0%

0.0%

26.0%

0.5%1

Retail & Specialist performance

7.0%

3.5%

Office performance

5.3%

5.3%

Net debt reduction and headroom

7.0%

5.2%

Development performance

8.7%

3.5%

ESG performance

3.5%

3.5%

People and diversity 

3.5%

0.9%

Total Company bonus opportunity

87%

22.4%

Individual targets

13%

10.0%

Total bonus

100%

32.4%

After 50% negative discretion applied

16.2%

Three-year TSR

50%

0.0%

Three-year ungeared TPR

50%

0.0%

Total LTIP opportunity

100%

0.0%

S
U
N
O
B
L
A
U
N
N
A

M
R
E
T
-
G
N
O
L

E
V
I
T
N
E
C
N

I

1. Actual outturn 0.65% has been reduced to 0.5% to reflect the impact of Covid-19.

 To read more on our strategy, go to page 30

Page 

 119

Landsec // Annual Report 2021 » Governance 
 
 
Annual Report  
on Remuneration

The Annual Report on Remuneration 
describes how the Directors’ Remuneration 
Policy has been applied in the financial 
year ended 31 March 2021 and how the 
new policy will operate in the financial year 
ending 31 March 2022.

IN THIS SECTION

➊ Remuneration outcomes 

➋ Management changes

➌ Directors’ interests 

➍ Application of Policy 

for 2021/22

➎ Total Shareholder Return 

and CEO pay 

➏ The context of pay 

in Landsec 

➐ Dilution

➑ Remuneration 

Committee meetings

➒ Shareholder voting

COLOUR KEY

FIXED 
PAY

ANNUAL 
BONUS

LONG-TERM 
INCENTIVE

Page 

 120

During the course of 2020/21, the 
Remuneration Committee was engaged 
in a number of key matters, including:

 › Reviewing compensation levels for 

employees and Executive Directors in light 
of the impact of the Covid-19 pandemic

 › Setting and subsequently reviewing the 
outcomes for corporate, business unit 
and personal targets under the annual 
bonus scheme for Executive Directors and 
Executive Leadership Team (ELT) members

 › Reviewing and determining the outturns 
against the performance conditions, and 
subsequent vesting outcome, of awards 
granted under the Long-Term Incentive 
Plan (LTIP) awarded in 2018

 › Reviewing the variable pay arrangements 

below Executive Director level

 › Determining the annual level of LTIP grants 
to Executive Directors and ELT members

 › Monitoring Directors’ compliance with 
the Company’s share ownership policy

 › Monitoring developments in stakeholder 

sentiment on executive pay and corporate 
governance

 › Overseeing the calculation and publishing 

of the Group’s gender pay gap report

 › Determining the remuneration terms for 

Martin Greenslade following his retirement

 › Determining the remuneration terms for 
Vanessa Simms, our newly appointed CFO

Unless otherwise stated, narrative and 
tables are unaudited.

Landsec // Annual Report 2021 » Governance1.  REMUNERATION OUTCOMES FOR DIRECTORS DURING THE YEAR
In this section, we explain the pay outcomes for Directors in relation to the financial year ended 31 March 2021. Tables 38 and 39 show the 
payments we have made or expect to make and tables 40-44 give more detail on how we have measured the performance outcomes with 
respect to the annual bonus and LTIP.

1.1 DIRECTORS’ EMOLUMENTS (AUDITED)
The basis of disclosure in the table below is on an ‘accruals’ basis. This means that the annual bonus column includes the amount that will 
be awarded in June 2021 in connection with performance achieved in the financial year ended 31 March 2021. 

The values shown for the 2020/21 annual bonus and the 2018 LTIP awards (for the three-year performance period ended 31 March 2021) 
are based on estimated achievement against total property return (TPR) performance measures. Based on the estimated TPR and actual 
TSR performance, the vesting level for the 2018 LTIP is projected to be zero.

Single figure of remuneration for each Executive Director (£000) 

Table 38

Executive Directors

Mark Allan

Martin Greenslade

Colette O’Shea

Base salary1 Benefits2

Pension
 allowance3

Annual 
bonus paid
 in cash4

2020/21

2019/20

2020/21

2019/20

2020/21

2019/20

733

230

–

504

528

456

444

–

21

20

18

17

77

–

110

132

50

53

– 

–

– 

–

– 

–

Annual 
bonus 
deferred 
into
shares4

188

–

129

358

117

331

Long-term
incentives5

Other6

Total

fixed pay

variable pay

Total  

Total  

–

–

–

–

–

–

1,692

2,920

1,040

1,880

–

–

–

–

–

–

764

1,038

641

845

–

635

680

524

514

–

129

358

117

331

1. Base salary earned during the year after the voluntary reduction of 20% of base salary between May and July 2020 due to the impact of Covid-19. See table 52 for details 

of annual salary.

2. The benefits consist of a car allowance, private medical insurance, income protection and life assurance premiums and a one-time relocation payment for Mark Allan of 

£200,000 upon joining, repayable on a pro-rata basis should he leave within two years. 

3. The pension amount for Martin Greenslade was a cash allowance of 20% of base salary. The pension amount for Mark Allan and Colette O’Shea was a cash allowance of 

10.5% of base salary.

4. In response to the Covid-19 pandemic,  Executive Directors’ 2019/20 and 2020/21 annual bonus awards were deferred into shares vesting in 2021 and 2024 respectively. 
5. The LTIP awards for Martin Greenslade and Colette O’Shea did not vest in respect of 2019/20 or 2020/21, and therefore the figures in this table do not include the impact 

of any share price appreciation. Dividend equivalents do not accrue on these awards between grant and vesting. 

6. In respect of compensation from his previous employer, Mark Allan received a cash bonus payment of £674,630 and share based recruitment awards valued at £1,017,412 

(see table 48 for further details) which vested on 7 July 2020 and 22 March 2021.

Single figure of remuneration for each Non-executive Director (£000)

Fees1

Benefits2

Pension
 allowance

Annual 
bonus paid 
in cash

Annual 
bonus 
deferred into
shares

Long-term 
incentives 
vested

Non-executive Directors

Cressida Hogg

Stacey Rauch2

2020/21

2019/20

2020/21

2019/20

Edward Bonham Carter 2020/21

Nicholas Cadbury

2019/20

2020/21

2019/20

Madeleine Cosgrave

2020/21

Christophe Evain

Manjiry Tamhane3

2019/20

2020/21

2019/20

2020/21

2019/20

356

375

66

70

82

95

86

90

66

70

83

70

6

–

– 

–

5

5

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

Table 39

Total 
fixed pay

Total 
variable pay

356

375

71

75

82

95

86

90

66

70

83

70

6

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

– 

–

Total 

356

375

71

75

82

95

86

90

66

70

83

70

6

–

1. Represents fees paid to Directors during the year after the voluntary reduction of 20% of fees between May and July 2020 due to the impact of Covid-19. See table 53 for 

annual fees as at 31 March 2021.

2. Stacey Rauch, who is based in the US, received UK tax return support which is treated as a benefit in kind. 
3. Appointed 1 March 2021.

Page 

 121

Landsec // Annual Report 2021 » GovernanceAnnual Report  
on Remuneration
continued

Page 

 122

1.2 ANNUAL BONUS OUTTURN
In the year under review, Executive Directors had the potential to receive a maximum annual bonus of up to 150% of base salary. Of this, 130% 
of salary was dependent on meeting Group targets and 20% of salary was dependent on meeting personal targets. All targets were set at the 
beginning of the year. The following table confirms the targets and their respective outcomes. 

Annual bonus performance 2020/21: Summary

Measure

Weighting

Description

Performance outcome

Table 40

Outturn

Total property return

26% The Group’s ungeared TPR relative 
to relevant MSCI benchmarks 
comprising all March-valued 
properties (excl. Landsec)

Threshold

Benchmark 
(6.5%)

Target

Maximum

Actual

Benchmark +0.7% 
(13%)

Benchmark +2.0%
(26%)

Below benchmark

0.0%

Revenue profit

26% Revenue profit

£250m (0%)

£270m (13%)

£310m (26%)

£251m

Group KPIs

35% See table 41 listed below

Personal targets

13% See table 42 listed below

8.75%

0%

17.5%

50%

35%

100%

See table 41

See table 42

Total annual bonus

100%

After 50% negative discretion applied

0.5%1

21.9%

10.0%

32.4%

16.2%

1. Actual outturn 0.65% adjusted to 0.5% to reflect the Executive Directors’ decision taken at the start of the year to waive the financial element of any bonus for the first 

quarter of 2020/21.

As detailed in the table above, the revenue profit target of the bonus scheme delivered a low outcome and the total property return target 
is expected to be missed due to the pandemic impacting our business for longer than expected. However, performance against a number 
of the Group KPIs and personal objectives was strong. 

This included the successful delivery of a number of initiatives designed to ensure Landsec emerges from the pandemic in the best position 
possible, in particular:

 › maintaining financial strength and flexibility including through successfully executed asset disposals;

 › preserving optionality over the Group’s development programme for as long as possible to allow time for the impact of the pandemic 

to become clearer before committing significant capital expenditure; and 

 › strengthening relationships with customers at a very challenging time. 

As such, and noting: (i) that no government support has been taken; (ii) that there have been no Covid-related redundancies; (iii) the 
significant £80m support fund provided to our customers; and (iv) that no adjustments to the targets have been made; the Committee 
believes that, in line with the approach adopted for our employees below Board, it was appropriate for the Executive Directors to receive 
annual bonuses for 2020/21.

However, the Committee has also considered the experience of shareholders and stakeholders more widely during the pandemic in addition 
to recognising the Executive Directors’ efforts and performance against the targets, which were set at the beginning of the year. As a result, 
the Committee agreed to exercise downward discretion to: (i) reduce the calculated outcome by 50%; and (ii) defer the entire bonus into 
shares for a period of three years. 

This resulted in a bonus outcome of 16.2% of maximum (equating to 24.3% of salary), which is considered to be appropriate in the context 
of the performance of the Executive Directors and the impact of Covid-19 on our shareholders and wider stakeholders.

Landsec // Annual Report 2021 » GovernanceTable 41

Outturn

0.00%

1.75%

1.75%

5.25%

3.50%

1.75%

1.75%

0.88%

0.00%

0.88%

0.00%

0.88% 

0.88%

1.75%

0.88%

21.9%

Table 42

Award

3.5%

Annual bonus performance 2020/21: Group KPIs

Measure

Weighting

Description

Performance outcome

Group KPIs 

Threshold (25%)

Target (50%)

Maximum (100%) Actual

Retail Performance

2.63% Deals agreed

83% agreed

90% agreed 

94% agreed 

78% agreed

Retail Performance

2.63% Rent/Service charge concessions

£100m 

Retail Performance

1.75% Retail vacancy

Office Performance

5.25% Office net rental income

Finance

Finance

Development

Development

Development

Development

Development

ESG

ESG

ESG

People

Total

3.50% Cash and facility headroom

3.50% Net debt reduction

1.75% Phase 1 – Covid-19 response

1.75% Phase 2 – Covid-19 response

1.75% Repurposing – live projects

1.75% Repurposing – concepts

1.75% Office pre-lets

0.88% Energy reduction vs baseline

0.88% Embodied carbon reduction 

vs baseline

1.75% Social contribution

3.50% Engagement Survey

35.0%

10%

£221m 

£1.0bn

£0m 

-1.0%

-10.0%

£3.0m

75%

£80m 

8% 

£226m 

£1.25bn 

£250m 

£50m 

6%

£228m 

£1.5bn

£500m 

£73m

3.8%

£232m

£1.58bn

£440m

A range of specific targets relating to major 
milestones within each development have been 
set based on relevant individual project metrics.

-2.0%

-12.5%

£3.5m

80%

-3.0%

-15.0%

£4.0m

85%

-3.8%

-15.6%

£6.6m

76%

Annual bonus performance 2020/21: Personal objectives

The Executive Directors shared a number of common targets which included:

Target

Committee Performance Assessment

Review of strategy and portfolio
Undertake a full strategy and portfolio review 
during the first half of 2020/21, obtain Board 
approval and communicate the conclusions 
externally.

Review organisational design and culture
Determine the appropriate organisational design 
and culture necessary to support execution of the 
strategy and begin implementation.

Respond to Covid-19
Lead the business’ Covid response, balancing the 
needs of all stakeholders, with particular focus on 
proactive customer engagement and support; 
effective Health, Wellbeing and Safety support; 
preserving financial capacity and flexibility.

The Executive Directors completed a detailed review of the 
strategy and portfolio. The conclusions and the new strategy 
(based on the four priorities of: Optimise Central London; 
Reimagine retail; Realise capital from Subscale sectors; and 
Grow through Urban opportunities) were presented to and 
approved by the Board on time and were delivered externally 
via the October 2020 Capital Markets Day.

A detailed review of the organisational design and culture 
was completed following the strategic review, resulting in the 
formation of a new Executive Leadership Team structure and 
a significant number of changes in roles and responsibilities. 
Details of the new structure were announced via RNS in 
December 2020.

The management team successfully delivered a number of 
initiatives to: (i) preserve and strengthen relationships with 
customers (including providing a material level of rent/
service charge concessions); (ii) maintain financial strength 
and flexibility (including delivering a number of material 
asset disposals); (iii) preserve optionality over the Group’s 
development programme to allow time for the impact of the 
pandemic to become clearer before committing significant 
capital expenditure; and (iv) ensure the safety of our 
employees and customers throughout the year under review.

Maximum

4.0%

4.0% 

3.0%

5.0%

3.5%

Total

13.0%

10.0%

Annual bonus achievement as a percentage of salary

Table 43

As noted above, the Committee exercised its discretion to reduce the bonus outcome by 50% and defer bonus awards into shares for three 
years, vesting in 2024. Mark Allan’s bonus will be pro-rated based on the date of his appointment as CEO on 14 April 2020.

Company bonus (87%)

Individual bonus (13%)

Total bonus (100%)

Maximum 
achievable

% Salary 
awarded

Maximum 
achievable

% Salary 
awarded

Maximum 
achievable

% Salary 
awarded

After 50% 
discretion

130%

130%

130%

33.6%

33.6%

33.6%

20%

20%

20%

15%

15%

15%

150%

150%

150%

48.6%

48.6%

48.6%

24.3%

24.3%

24.3%

Mark Allan

Martin Greenslade

Colette O’Shea

Page 

 123

Landsec // Annual Report 2021 » GovernanceAnnual Report  
on Remuneration
continued

Page 

 124

1.3 LONG-TERM INCENTIVE PLAN OUTTURNS 
The table below summarises how we have assessed our LTIP performance achievement over the three years to 31 March 2021.

LTIP performance 2018-2021

Measure
Total Shareholder 
Return (TSR)1

Ungeared total 
property return 
(TPR)2

Weighting

Description

50% TSR relative to the FTSE 350 Real 

Estate Index, weighted by market 
capitalisation, measured over the 
three-year performance period.

50% The Group’s ungeared TPR relative 
to an MSCI benchmark comprising 
all March-valued properties 
(excluding Landsec), measured 
over a three-year period. 

Performance outcome
Threshold (10%)
Index

Target (25%)
Index +1.3% p.a. 

Maximum (50%)
Index +3% p.a.

Actual
Below index

Threshold (10%)
Benchmark

Target (25%)
Benchmark 
+0.4% p.a.

Maximum (50%)
Benchmark 
+1.0% p.a.

Actual
Below 
benchmark 

Total

100%

20%

50%

100%

1.   Index excludes Landsec.
2. The outturn is adjusted to take account of the performance of trading properties.

Table 44

Outturn  
(% of
maximum)
0%

0%

0%

2. MANAGEMENT CHANGES DURING THE YEAR
2.1 RETIREMENT OF MARTIN GREENSLADE
As announced on 30 September 2020, Martin will retire from his role 
as CFO and as a Director of the Board on 31 May 2021, continuing 
the handover process until 30 June 2021. His employment ends on 
29 September 2021 in accordance with his 12-month notice period. 

Share awards
Outstanding LTIP awards have been pro-rated for the portion of 
the performance period served (see table below). The awards will 
remain subject to their performance conditions measured over the 
full performance period. Any vesting awards will be subject to the 
normal two-year post-vesting holding period. 

Salary and benefits
Martin will receive salary, benefits, and pension allowance as 
normal up until the end of his employment. The total value of these 
for the period from 1 June to 29 September 2021 is £217,330 (subject 
to all necessary deductions). 

Annual bonus
As explained on page 116, as a retiree Martin is a ‘good leaver’ 
under the terms of the Policy and relevant incentive plan rules. 
In line with Company policy on ‘good leaver’ status, in June 2021 
Martin will be awarded an annual bonus of £128,790 in respect 
of the year ended 31 March 2021 which he served in full. The total 
bonus amount will be deferred into shares in line with other 
Executive Directors and will vest after three years. Martin will be 
eligible for a bonus award for the period 1 April 2021 – 30 June 2021, 
with any bonus paid in 2022 at the same time and on the same 
basis as other Executive Directors. No bonus will be awarded for 
the period 1 July 2021 to 29 September 2021.

Outstanding LTIP awards – Martin Greenslade

Award
2018 LTIP granted on 25 June 2018
2019 LTIP granted on 25 June 2019
2020 LTIP granted on 24 July 2020

1. Subject to performance conditions.
2. Percentage vesting projected to be zero.

Outstanding unvested deferred bonus awards over 65,400 shares 
will vest in full and become exercisable for a six-month period from 
the normal vesting date, 24 July 2021, subject to the rules of the 
Deferred Share Bonus Plan (DSBP). 

Post-cessation shareholding
In line with the minimum shareholding policy, Martin will hold at 
least 200% of salary in Landsec shares for a period of two years 
from 29 September 2021 based on the Company’s share price on 
28 September 2020 of 528.9p. This shareholding requirement will be 
recalculated on 28 May 2021 and 29 September 2021; in the event 
the Company’s share price is higher on those dates, the number of 
shares required to be held will be adjusted accordingly.

Compensation for loss of office
Martin will not be eligible for any payments for loss of office.

Malus and clawback
Malus and clawback provisions will continue to apply to annual 
bonus, deferred bonus and LTIP awards.

Number of shares  
subject to award
163,960
193,997
290,570

Maximum number of 
shares which could vest1
163,9602
145,497
112,999

Table 45

Vesting date
25 June 2021
25 June 2022
24 July 2023

Landsec // Annual Report 2021 » Governance2.2 APPOINTMENT OF VANESSA SIMMS 
Vanessa Simms joined Landsec’s Board as CFO designate on 4 May 
2021 taking up the post of CFO on 1 June 2021. The Committee 
determined Vanessa’s remuneration taking account of pay levels in 
our sector peers and for companies similar in size to Landsec, as well 
as the skills and experience she brings. Her remuneration has been 
set within the parameters of the approved Policy, and consists of: 
 › a base salary of £490,000
 › a standard Company benefits package including car allowance, 

health cover and life insurance

 › a pension allowance of 10.5% of salary, in line with the majority 

workforce rate

 › a maximum annual bonus of 150% of salary and
 › LTIP awards of 300% of salary. 

Vanessa will also be required to comply with the Company’s Minimum 
Shareholding Policy, and build and hold a shareholding to the value 
of 200% of salary within five years of her appointment, which she 
will also be required to retain for a two-year period post-cessation. 

In compensation for incentive awards forfeited on her resignation 
from her previous employer, four share awards were granted shortly 
after Vanessa joined the Company; see table below for detail of the 
awards. These awards will vest no earlier than the original vesting 
dates of the awards they replace. 

As the performance period for Vanessa’s 2018 LTIP award has 
been partially completed, the buyout value has been determined 
based on an estimate of the extent to which the performance 
conditions of her previous employer were satisfied up to 
30 September 2020, and the reduced number of shares will 
vest subject to continued service. 

The performance conditions for the buyout award for Vanessa’s 
2019 LTIP award will be based on Landsec’s performance over the 
two-year period starting 1 April 2021, with the same performance 
targets as the 2021 LTIP grant made to other Landsec employees 
albeit measured over a two-year performance period. Both awards 
will be subject to a two-year post-vesting holding period, and were 
granted on materially equivalent terms to the rules of the Landsec 
LTIP including malus and clawback provisions. 

In addition to the above, two awards were made to compensate for 
Deferred Share Bonus Plan (DSBP) awards forfeited upon resignation. 
These awards will vest on the original vesting dates subject to 
continued service and malus and clawback provisions will operate. 

Finally, as compensation for the annual bonus that would have 
been received from her former employer, Vanessa will receive a 
replacement award of £288,852, repayable on a pro-rata basis if 
she leaves Landsec within two years. In line with the plan rules of 
her previous employer, 25% will be deferred into Landsec shares 
for three years.

Compensation for forfeited awards – Vanessa Simms

Table 46

2018 LTIP award

2019 LTIP award

2018 DSBP award

2019 DSBP award

Date of  
grant

Landsec
awards granted

Vesting  
date

Face value (£)
of award1

Performance  
conditions

On appointment 

On appointment

On appointment

On appointment

69,994

110,160

19,219

5,431

Dec 2021

May 2023

Dec 2021

Dec 2022

368,308

579,662

101,132

28,576

No2

Yes

No3

No3

1. Based on the Landsec share price as at 27 October 2020 (the day prior to the date of announcement) of 526.2p and adjusted for dividend equivalents up to respective grant dates.
2. These are based on previous employer’s performance, for which the performance periods are partially completed. They will vest subject to continued service.
3. Awards replace non-performance, deferred bonus share awards which vest based on continued service only. 

3. DIRECTORS’ INTERESTS 
3.1 TOTAL SHAREHOLDING (AUDITED)
Details of the Directors’ interests, including those of their immediate 
families and connected persons, in the issued share capital of the 
Company at the beginning and end of the year, together with their 
required shareholding, are set out in the table below. 

Executive Directors are expected to meet the minimum shareholding 
requirements within five years of appointment to the Board. Where 
the minimum level is not met, or where the value of shareholding 

falls below the required level due to movements in the share price, 
the Executive Director is expected to retain 100% of the shares 
acquired, net of tax, under any share plan awarded by the Company.

Non-executive Directors are expected to meet the minimum 
shareholding requirements within three years of appointment to 
the Board. The shareholding requirements are considered met once 
the Non-executive Director has obtained the required holding value 
and, provided those shares are retained, no adjustment is required 
due to movements in the share price.

Directors’ shares

Name

Mark Allan
Martin Greenslade2
Colette O’Shea
Cressida Hogg
Stacey Rauch
Edward Bonham Carter
Nicholas Cadbury
Madeleine Cosgrave
Christophe Evain
Manjiry Tamhane3

Salary/ 
base fee at 
31 March 
2021
(£)

Minimum 
shareholding 
requirements 
(% of salary/
base fee)

Required
holding 
value
(£)

Holding
(ordinary
shares)
1 April 2020

800,000
530,000
480,000
375,000
70,000
70,000
70,000
70,000
70,000
70,000

300% 2,400,000
200% 1,060,000
960,000
200%
375,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%
70,000
100%

–
444,087
66,309
41,375
8,000
9,375
7,481
4,883
8,000
–

Holding
(ordinary
shares)
31 March 
2021

193,552
452,960
74,481
41,375
8,000
9,375
7,481
4,883
8,000
–

Table 47

Deferred
bonus shares
under holding 
period

Value of  
holding 
(£)1

In  
compliance 
with policy

–
34,662
32,045
n/a
n/a
n/a
n/a
n/a
n/a
n/a

1,335,702
3,365,079
735,136
285,529
55,208
64,697
51,626
33,698
55,208
–

1. Using the closing share price of 690.1p on 31 March 2021 and including any deferred shares at 100%, net of the notional tax and employee NIC. 
2. Martin Greenslade will retire from the Board on 31 May 2021 and details of his post-termination shareholding obligations are shown on page 124. 
3. Manjiry Tamhane was appointed to the Board on 1 March 2021.

Page 

 125

Landsec // Annual Report 2021 » GovernanceAnnual Report  
on Remuneration
continued

Page 

 126

3.2 OUTSTANDING SHARE AWARDS HELD BY EXECUTIVE DIRECTORS (AUDITED)
The table below shows share awards granted and vested during the year, together with the outstanding and unvested awards at the year end. 
From 2015, Matching Share Plan (MSP) awards for Executive Directors have been discontinued. LTIP awards are granted in the form of nil cost 
options, which may be exercised from the third anniversary of the date of grant, until their expiry on the tenth anniversary of the date of grant.

Outstanding LTIP and MSP share awards and those which vested during the year 

Mark Allan

LTIP shares

Martin Greenslade

LTIP shares

Deferred shares

Colette O’Shea

LTIP shares

Matching shares
Deferred shares

Award date
12/05/2020
12/05/2020

12/05/2020

25/06/2017

25/06/2018
25/06/2019
25/06/2019
24/07/2020

25/06/2017

25/06/2018
25/06/2019
26/06/2017
25/06/2019
24/07/2020

Market price  
at award date 
(p) 
914
914

914

1,029

953
820
820
547

1,029

953
820
1,029
820
547

Options 
awarded
96,890
70,419

113,753

148,795

163,960
193,997
16,323
65,400

49,908

88,881
134,211
29,945
14,812
60,463

Options  
vested
96,890
70,419

Market price at 
date of vesting 
(p)
556
679

Table 48

Vesting date
07/07/2020
22/03/2021

01/06/2022

–

n/a

25/06/2020

16,323

556

25/06/2021
25/06/2022
25/06/2020
24/07/2021

–

n/a

25/06/2020

–
14,812

n/a
556

25/06/2021
25/06/2022
26/06/2020
25/06/2020
24/07/2021

Awards were granted under the LTIP in July 2020, subject to two equally-weighted performance conditions over a three-year performance 
period, as set out below. No awards will vest if the threshold performance targets are not met.

Mark Allan
Martin Greenslade2
Colette O’Shea

Number of 
awards

438,596
290,570
219,298

Share 
price (p)1

547
547
547

Face value

Performance period

Performance conditions

£2,399,997
£1,589,999
£1,199,999

1 April 2020 to  
31 March 2023

50% TSR relative to the FTSE 350 Real Estate Index, 
weighted by market capitalisation. 50% ungeared 
TPR relative to an MSCI benchmark.

Table 49

1. Face value of awards has been determined based on the closing share price on the trading day immediately prior to the date of grant. 
2. Number of shares will be pro-rated to 112,999 in line with termination arrangements. See page 124 for further details.

3.3. DIRECTORS’ OPTIONS OVER ORDINARY SHARES (AUDITED)
The options over shares set out below relate to the Company’s Savings Related Share Option Scheme (SAYE). The Scheme is open to all 
qualifying employees (including Executive Directors) and under HMRC rules does not include performance conditions.

Outstanding SAYE grants and those which were exercised during the year 

Table 50

Martin Greenslade

Total
Colette O’Shea

Total

Number of 
options at 
1 April 2020
1,047
2,373
3,420
1,047
1,186
–
2,233

Exercise price 
per share 
(p)
859
759

859
759
519

Number of 
options 
granted in year 
to 31 March 
2021
–
–
–
–
–
1,734
1,734

Number 
options 
exercised/
lapsed1
1,047
–
1,047
1,047
–
–
1,047

Market price  
at exercise 
(p)
n/a
–
–
n/a
–
–
–

Number of 
options at 
31 March 2021
–
2,373
2,373
–
1,186
1,734
2,920

Exercisable dates
08/2020-02/2021
08/2021-02/2022

08/2020-02/2021
08/2021-02/2022
08/2023-02/2024

1. The options for Martin Greenslade and Colette O’Shea lapsed at the end of the exercise period in February 2021.
2. SAYE awards may be exercised during the six-month period after the end of the three-year contract.
3. The exercise price for the SAYE awards was determined based on a three-day average mid-market share price prior to the invitation date of the scheme, discounted by 20%.

Landsec // Annual Report 2021 » Governance3.4 EXTERNAL APPOINTMENTS FOR EXECUTIVE DIRECTORS
Executive Directors are permitted to hold one external directorship subject to prior approval by the Board and are permitted to retain 
any fees paid. Martin Greenslade holds the positions of Non-executive Director and Senior Independent Director of Tullow Oil plc and 
received fees of £83,716 (£85,000 annually) in respect of the 2020/21 financial year. Mark Allan and Colette O’Shea do not hold any 
external directorships. 

3.5 DIRECTORS’ SERVICE CONTRACTS AND LETTERS OF APPOINTMENT

Dates of appointment for Directors

Name

Executive Directors

Mark Allan

Martin Greenslade

Colette O’Shea

Non-executive Directors

Cressida Hogg

Stacey Rauch

Edward Bonham Carter

Nicholas Cadbury

Madeleine Cosgrave

Christophe Evain

Manjiry Tamhane

Date of appointment

Date of contract

Table 51

14 April 2020

21 November 2019

1 September 2005

9 May 2013

1 January 2018

1 January 2018

12 July 2018

1 January 2012

1 January 2014

1 January 2017

14 May 2018

13 May 2015

13 May 2015

1 January 2017

1 January 2019

22 November 2018

1 April 2019

1 March 2021

14 March 2019

29 January 2021

4. APPLICATION OF POLICY FOR 2021/22
4.1 EXECUTIVE DIRECTORS’ BASE SALARIES
The Committee has agreed that there will be no salary review for Executive Directors in 2021.

Executive Directors 

Name

Mark Allan

Martin Greenslade1

Colette O’Shea

Vanessa Simms2

1. Up to retirement on 31 May 2021.
2. From 4 May 2021.

Current salary
(£000)

New salary
(£000)

800

530

480

–

800

–

480

490

Table 52

Percentage 
increase

0%

n/a

0%

n/a

4.2 NON-EXECUTIVE DIRECTORS’ FEES
The fees for Non-executive Directors and Chairman were last amended in December 2019. Fees are reviewed annually, although no 
changes are proposed for 2021/22. In line with the Committee’s Terms of Reference, no individual was involved in the decisions relating 
to their own remuneration.

1 April 2021 
(£000)

375

70

20

20

15

Table 53

1 April 2020 
(£000)

375

70

20

20

15

Non-executive Directors’ fees

Base fees

Chairman

Non-executive Director 

Additional fees

Audit Committee Chairman

Remuneration Committee Chairman

Senior Independent Director

Page 

 127

Landsec // Annual Report 2021 » GovernanceAnnual Report  
on Remuneration
continued

Page 

 128

4.3 PERFORMANCE TARGETS FOR THE COMING YEAR
Following the review of the Remuneration Policy and reflecting a repositioning of the Group for future growth, a number of changes have 
been made in respect of the approach to performance metrics and targets for the coming year. The linkage between Landsec’s purpose, 
strategy and desired outcomes, which demonstrates how our executive team will be incentivised in respect of the delivery of our new 
strategic plan, is set out below:

Linking remuneration outcomes  
to Purpose and Strategy

Purpose

Strategy

Outcomes

Pay for performance

Sustainable places

Optimise

Reimagine

Growth in asset values

Connecting communities

Growth in income

Realising potential

Grow

Realise

Leadership in 
sustainability

Total 
business 
return

Remuneration
outcomes

Performance metrics and weightings in respect of the annual bonus, which will continue to be capped at 150% of salary, are set out below. 
Performance targets are considered to be commercially sensitive although will be disclosed in full, together with the performance and the 
resulting bonus awards, in next year’s Directors’ Remuneration Report.

Annual bonus 2021/22: Performance criteria

Measure

Weighting

Description

Performance range

Table 54

Revenue profit (£m)

Total business return 
(pence per share)

ESG

30%

30%

20%

Revenue profit targets in line with overall five-year strategic plan.

Full details will be provided in the 2022 report.

Delivery of growth in asset values measured by EPRA NTA growth  
(adjusted for dividends) through pro-active asset management.

Energy intensity reduction in all assets and embodied carbon reduction  
in assets under development.

Full details will be provided in the 2022 report.

Full details will be provided in the 2022 report.

Personal objectives

20%

A mix of individual goals set at the beginning of the year.

Full details will be provided in the 2022 report.

Total annual bonus

100%

The introduction of total business return into the annual bonus and an increased weighting on revenue profit will ensure that the delivery of 
absolute returns through pro-active portfolio management and income generation will be incentivised and rewarded. Total property return will 
no longer be used as a bonus metric given that it is not considered to be well-aligned to the new strategy. Furthermore, the relative nature of 
the targets and measurement against third party data is no longer considered to be an effective incentive. Performance metrics, weightings and 
targets in respect of 2021 LTIP awards, which are expected to be granted over shares up to 300% of salary, are set out below:

Landsec // Annual Report 2021 » GovernanceLTIP 2021-2024: Performance criteria

Measure
Relative Total 
Shareholder 
Return (TSR)
Total business return 
(TBR)

ESG

Weighting
40%

Description
TSR relative to the constituents of the FTSE 350 Real Estate 
Index, measured over a three-year period, from 1 April 2021

Performance range1
Threshold (8%)  
Median

40%

20%

Growth in EPRA NTA per share over the performance period as adjusted 
for dividends

Threshold (8%)
4% p.a.

Reduction of carbon emissions over the performance period aligned to 
achieve our published science based target to achieve net zero by 2030

Threshold (4%)
15%

1. Vesting takes place on a straight line basis between threshold and maximum values.

Table 55

Maximum (40%) 
Upper quartile

Maximum (40%)
10% p.a.

Maximum (20%)
20%

The approach for 2021 LTIP awards reflects both Landsec’s focus on delivering returns to shareholders through the cycle combined with our 
industry-leading approach to sustainability and our ambition to be a net zero carbon business by 2030. The approach to relative TSR will be 
simplified with a more conventional, unweighted, median to upper quartile vesting schedule and total business return targets have replaced 
relative total property return for a closer alignment to strategy and a clear line of sight for management. The 2021 LTIP award will be set at 
300% of salary for the CEO and CFO and 250% of salary for the COO (the COO award level will be kept under review and may be increased 
for future grants).

5. TOTAL SHAREHOLDER RETURN AND CHIEF EXECUTIVE PAY
The following graph illustrates the performance of the Company measured by TSR (share price growth plus dividends paid) against a 
‘broad equity market index’ over a period of ten years. As the Company is a constituent of the FTSE 350 Real Estate Index, this is considered 
to be the most appropriate benchmark for the purposes of the graph. An additional line to illustrate the Company’s performance 
compared with the FTSE 100 Index over the previous ten years is also included.

This graph shows the value, by 31 March 2021, of £100 invested in Landsec on 31 March 2011, compared with the value of £100 invested in the 
FTSE 100 and FTSE 350 Real Estate Indices on the same date.

196.0

184.1

132.6

177.1

172.4

125.6

155.2

149.9

124.7

176.4

171.8

154.9

185.3

162.8

155.2

184.8

167.4

167.2

Chart 56

187.0

166.3

135.3

157.9

136.4

106.3

Total Shareholder Return

200

)
d
e
s
a
b
e
r
(
)
£
(
e
u
a
V

l

150

100

50

0

122.1

117.6

116.9

102.5

101.2

96.6

Mar-11

Mar-12

Mar-13

Mar-14

Mar-15

Mar-16

Mar-17

Mar-18

Mar-19

Mar-20

Mar-21

Land Securities Group PLC

FTSE 100

FTSE 350 Real Estate

The following table shows remuneration for the Chief Executive over a period of ten years.

Chief Executive remuneration over ten years

Year
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012

Chief Executive
Mark Allan
Robert Noel
Robert Noel
Robert Noel
Robert Noel
Robert Noel
Robert Noel
Robert Noel
Robert Noel
Francis Salway

1. Includes £1,692,042 in relation to buyout awards made on appointment. 

Page 

 129

Single figure
of total
remuneration
(£000)
2,9201
1,569
1,624
1,693
2,692
2,011
4,776
2,274
2,678
2,769

Annual bonus  
payment  

(% of maximum)
16.2
43.8
50.5
58.8
58.8
67.5
94.5
71.0
86.0
24.0

Table 57

Long-term 
incentive vesting
(% of maximum)
n/a
0.0
0.0
0.0
50.0
13.1
84.7
62.5
76.1
85.9

Landsec // Annual Report 2021 » Governance 
 
Annual Report  
on Remuneration
continued

Page 

 130

6. THE CONTEXT OF PAY IN LANDSEC 
6.1 PAY ACROSS THE GROUP
a. Senior management 
For the year under review, performance-related pay for our 17 most senior employees (excluding the Executive Directors) is expected to 
range from 17% to 27% of salary (2020: 27% to 50%). The average bonus is expected to be 19.7% of salary (2020: 37%). The LTIP awards 
made to senior management in June 2018 will vest on the same basis as the awards made to Executive Directors.

b. All other employees 
Standard pay increases for employees were not awarded due to the continued impact of the pandemic. However, moderate pay increases were 
awarded to lower earners and to a small number of employees whose salaries had variances against the market. As at 31 March 2021, the ratio 
of the base salary of the Chief Executive to the average base salary across the Group (excluding Executive Directors) was 12:1 (£800,000: £67,839).

c. Percentage change in remuneration between Directors and employees
The table below shows the year on year percentage change in salary, benefits and annual bonus earned between 31 March 2020 and 
31 March 2021 for all Directors compared to all employees.

Executive Directors
Mark Allan
Martin Greenslade
Colette O’Shea
Non-executive Directors
Cressida Hogg
Stacy Rauch
Edward Bonham Carter
Nicholas Cadbury
Madeleine Cosgrave

Christophe Evain
Manjiry Tamhane
Average employee

Salary change
(%)

Benefits change
(%)

Table 58

Bonus change 
(%)

n/a
-5%
3%

-5%
-5%
-15%
-5%
-5%

16%
n/a
7%

n/a
-16%
-3%

n/a
0%
n/a
n/a
n/a

n/a
n/a
6%

n/a
-64%
-65%

n/a
n/a
n/a
n/a
n/a

n/a
n/a
-49%

d. CEO pay ratio
The tables below show how pay for the CEO compares to employees at the lower, median and upper quartiles (calculated on a full-time 
equivalent basis). The ratios have been calculated in accordance with Option A of The Companies (Miscellaneous Reporting) Regulations 
2018, which uses the total pay and benefits for all employees, and is the same methodology that is used to calculate the CEO’s single figure 
of the remuneration table on page 121. 

Mark Allan was appointed CEO on 14 April 2020. Prior to this the CEO was Robert Noel.

Year
2021
2020
2019

Method
Option A1
Option A
Option A

e. Total pay and benefits 

Year
2021
2020
2019

CEO
£1,027,5871
£1,569,474
£1,624,153

25th percentile pay ratio
22:1
36:1
38:1

Table 59

Median pay ratio
14:1
23:1
25:1

75th percentile pay ratio
10:1
15:1
16:1

25th percentile pay
£45,752
£44,140
£42,859

Median pay
£73,212
£69,393
£64,694

Table 60

75th percentile pay
£105,848
£104,438
£98,886

1. The pay ratio and total pay and benefits figures exclude all one-off recruitment related awards which are detailed on page 121.

Landsec // Annual Report 2021 » Governancef. Salary component of total pay 

Year
2021
2020
2019

CEO
£733,3331
£811,620
£797,108

25th percentile pay
£39,000
£29,785
£33,667

Median pay
£55,776
£58,565
£51,167

Table 61

75th percentile pay
£77,000
£79,203
£73,750

1. Actual salary earned during the year after a 20% voluntary reduction between May and July 2020 due to the impact of Covid-19. See table 52 for details of annual salary.

Figures are calculated by reference to 31 March 2021 using actual pay data from April 2020 to March 2021. Excluded from our analysis are 
joiners, leavers and long-term absentees from the Company during the year. As at the date of this analysis the annual bonus amounts 
were not known, therefore estimates have been used for all employees. 

6.2 THE RELATIVE IMPORTANCE OF SPEND ON PAY
The table below shows the total spend on pay for all Landsec employees, compared with our returns to shareholders in the form of dividends:

Spend on pay1 
Dividend paid2

1. Including base salaries for all employees, bonus and share-based payments.
2. Dividend paid represents dividends declared for the year. See note 11 to the financial statements.

March 2021 
(£m)
49
200

March 2020 
(£m)
51
172

Table 62

%  

change
-3.9
16.3

7. DILUTION
Awards granted under the Company’s long-term incentive arrangements, which cover those made under the LTIP, MSP, Deferred Share 
Bonus Plan and the ESOP, are satisfied through the funding of an Employee Benefit Trust (administered by an external trustee) which 
acquires existing Land Securities Group PLC shares in the market. The Employee Benefit Trust held 1,224,468 shares at 31 March 2021.

The exercise of share options under the Savings Related Share Option Scheme (SAYE), which is open to all employees who have completed 
more than one month’s service with the Group, can be satisfied by the allotment of newly issued shares. At 31 March 2021, the total number 
of shares which could be allotted under this Scheme was 666,526 shares, which represents less than 0.09% of the issued share capital of 
the Company.

8. REMUNERATION COMMITTEE MEETINGS
The Committee met for four scheduled meetings over the course of the year, and for two additional meetings as a result of the CFO 
appointment process. All members attended all the scheduled meetings. Christophe Evain replaced Edward Bonham Carter as the 
Chairman from 6 May 2020. The other members during the year were Cressida Hogg, Stacey Rauch and Edward Bonham Carter. The 
Committee meetings were also attended by the Chief Executive, the Managing Director, People and Corporate Services and the Group 
General Counsel and Company Secretary who acted as the Committee’s Secretary.

From July 2020 the Committee received advice on remuneration and ancillary legal matters from FIT Remuneration Consultants LLP 
(previous advice was provided by Aon plc). It has also made use of various published surveys to help determine appropriate remuneration 
levels and relied on information and advice provided by the Group General Counsel and Company Secretary and the Managing Director, 
People and Corporate Services. FIT and Aon are members of the Remuneration Consultants Group and are signatories to its Code of 
Conduct, which requires their advice to be impartial. The Committee is satisfied that the advice it receives is independent and objective. 
Aside from some support in benchmarking remuneration for roles below the Board, the remuneration advisers have no other connection 
with the Group. For the financial year under review Aon and FIT received fees of £32,386 and £78,184 respectively in connection with advice 
provided to the Committee.

9. SHAREHOLDER VOTING

Annual Report on Remuneration (2020 AGM)
Directors’ Remuneration Policy (2018 AGM)

1. A vote withheld is not a vote at law.

% of votes 
For
89.7
99.4

% of votes 
Against
10.3
0.6

Table 63

Number of 
votes
withheld1
580,726
651,391

The Directors’ Remuneration Report was approved by the Board on 17 May 2021 and signed on its behalf by: 

CHRISTOPHE EVAIN
CHAIRMAN, REMUNERATION COMMITTEE

Page 

 131

Landsec // Annual Report 2021 » GovernanceDirectors’  
Remuneration Policy

Page 

 132

OUR NEW POLICY
In approaching the renewal of the Directors’ 
Remuneration Policy (the Policy), the 
Remuneration Committee (the Committee) 
thought carefully about the behaviours 
and outcomes it wishes to see and how the 
remuneration structure will support them. 
When setting the pay policy for Executive 
Directors, the Committee also considered 
pay practices and policies of the wider 
workforce in order to ensure the revised 
policy is proportionate and aligned with 
Landsec’s culture. The review was 
approached with the following main aims: 

 › Remuneration should be clearly linked 
to the Group’s purpose of creating 
Sustainable places, Connecting 
communities, Realising potential 

 › Remuneration should reward and drive 
the right behaviours and outcomes and 
reflect strategic, personal and financial 
achievements 

 › Remuneration should be designed in a 

manner that is clear for all stakeholders 
and reflects their expectations 

 › Remuneration should be easy to explain 

and be viewed as fair

 › Remuneration should be based on a 

pay-for-performance model

REMUNERATION PRINCIPLES
Our remuneration principles, which we also 
aim to cascade throughout the business, 
underpin our Policy. These principles are 
that our remuneration should:

 › Support the long-term success of the 
business and sustainable long-term 
shareholder value

 › Materially differentiate reward according 

to performance

 › Be relevant, stretching and aligned to 

the business strategy and achievement 
of planned business goals

 › Be compatible with Landsec’s risk 

policies and systems, with malus and 
clawback provisions in place for all 
forms of variable pay

 › Provide a balance between attracting, 

retaining and motivating talented people 
as well as supporting equal opportunity 
and diversity of talent

 › Ensure that performance-related pay 
constitutes a proportion of the overall 
package appropriate to each level of 
the organisation

 › Be clear and explainable to appropriate 

stakeholders, avoiding paying more than 
the Committee considers necessary

CONSIDERATION OF SHAREHOLDER VIEWS
The Committee values the views of 
Landsec’s shareholders and guidance from 
the main shareholder representative bodies. 
As such, the Committee proactively consults 
with our major shareholders to ensure that 
their views are represented in discussions 
on remuneration matters. As part of the 
process for renewing the Policy, the 
Committee consulted with Landsec’s top 20 
shareholders as well as the major shareholder 
representative bodies on a set of draft 
proposals. The proposed Policy reflects 
guidance received from major investors 
and representative bodies during the course 
of the engagement process.

Landsec // Annual Report 2021 » GovernanceAs part of its review of the Policy, the Committee has considered the factors set out in provision 40 of the UK Corporate Governance Code. 
In the Committee’s view, the proposed Policy addresses those factors as set out below: 

Factor

Clarity

Description

Approach

Remuneration arrangements should be 
transparent and promote effective 
engagement with shareholders and the 
workforce and link to strategy

 › The Policy and arrangements are clearly disclosed in the Annual Report 
 › The Committee proactively seeks engagement with shareholders on remuneration matters
 › The Committee is regularly updated on Landsec’s workforce pay and benefits
 › The Committee regularly receives updates on the key performance indicators of 

the business

 › The Committee Chairman proactively seeks engagement with Landsec’s Employee 

Forum on remuneration matters

Simplicity

Remuneration structures should avoid 
complexity and their rationale and 
operation should be easy to understand

 › Our remuneration structure comprises fixed and variable remuneration, with the 

performance conditions for variable elements clearly communicated to, and 
understood by, participants 

Risk

Predictability 

Proportionality 

Remuneration arrangements should ensure 
reputational and other risks from excessive 
rewards, and behavioural risks that can 
arise from target-based incentive plans, 
are identified and mitigated

The range of possible reward values to 
individual directors and any other limits or 
discretions should be identified and 
explained at the time of approving the 
policy

The link between individual awards, the 
delivery of strategy and the long-term 
performance of the company should be 
clear. Outcomes should not reward poor 
performance

Alignment 
to culture 

Incentive schemes should drive behaviours 
consistent with company purpose, values 
and strategy

 › Remuneration principles are published and clearly linked to strategy

 › The rules of the remuneration plans provide discretion to the Committee to reduce 

award levels (see page 141) 

 › Awards are subject to malus and clawback provisions (see page 138) 
 › The Committee also has overriding discretion to reduce awards to mitigate against 

any reputational or other risk from such awards being considered excessive 

 › See scenario charts on page 137 
 › Maximum award levels and discretions are set out in the Policy Table on pages 135-136

 › As shown in the scenario charts on page 137, variable performance related elements 

represent a significant proportion of the total remuneration opportunity for our 
Executive Directors 

 › The Committee considers the appropriate financial and personal performance 

measures each year to ensure that there is a clear link to strategy 

 › Discretions available to the Committee ensure that awards can be reduced if necessary 

to ensure that outcomes do not reward poor performance

 › The Committee seeks to ensure that personal performance measures under the annual 
bonus plan incentivise behaviours consistent with Landsec’s culture, purpose and values 

 › Long-term incentives will align Executive Director interests with those of shareholders 
by ensuring a focus on delivering against strategy and purpose to generate long-term 
value for shareholders

The Committee will operate within the prevailing Remuneration Policy. It will also operate the various incentive plans and schemes according to their 
respective rules and consistent with normal market practice, the UK Corporate Governance Code and, as applicable, the Listing Rules. Within the Policy, 
the Committee will retain the discretion to look at performance ‘in the round’, including withholding or deferring payments in certain circumstances where 
the outcomes for Directors are clearly misaligned with the outcomes for shareholders. Any specific circumstances which necessitate the use of discretion 
will be explained clearly in the following year’s Annual Report on Remuneration. 

Page 

 133

Landsec // Annual Report 2021 » GovernanceDirectors’  
Remuneration Policy
continued

Page 

 134

SUMMARY OF MAIN POLICY CHANGES SUBJECT TO APPROVAL AT THE 2021 AGM

EXECUTIVE REMUNERATION

Base salary

Benefits

Pension

 › No changes proposed

 › No changes proposed

 › Workforce aligned pension provision (10.5% of salary) for both incumbent and newly appointed Executive 

Directors 

Annual bonus and LTIP

 › Introduction of greater flexibility to select appropriate metrics to align with business strategy

Share ownership

 › CEO minimum shareholding requirement increased to 300% of salary
 › Formalisation of post cessation shareholding guidelines

NON-EXECUTIVE REMUNERATION

Base fee

 › Chairman’s fee set by the Remuneration Committee, rather than the Board (as previously)

Additional fees

 › No changes proposed

Benefits & incentives

 › No changes proposed

Share ownership

GOVERNANCE

 › No changes proposed

Malus and clawback

 › Malus and clawback triggers enhanced

Recruitment arrangements

 › Introduction of provisions for payment of legal fees in connection with agreeing employment terms

Termination arrangements

 › Introduction of provisions for legal fees in connection with agreeing termination arrangements
 › Introduction of provisions for outplacement assistance

Page

135

135

135

135-136

139

139

139

139

139

138

141

140

The Policy as set out in the following pages will take effect from the conclusion of the 2021 AGM subject to approval by the shareholders at 
that meeting. It is intended that this Policy will remain applicable for the following three financial years albeit the Committee will regularly 
review that it remains appropriate in light of Landsec’s strategy and the broader remuneration landscape.

Landsec // Annual Report 2021 » GovernancePROPOSED REMUNERATION POLICY
1. Executive Directors

Base salary

Purpose and link 
to strategy

Operation

Opportunity

 › To aid the recruitment, retention and motivation of high performing Executive Directors
 › To reflect the value of their experience, skills and knowledge, and importance to the business

Normally reviewed annually, with effect from 1 June, and reflects:
 › Increases throughout the rest of the business
 › Market benchmarking exercises undertaken periodically to ensure salaries are set at around the median of the market 

competitive level for people in comparable roles with similar levels of experience, performance and contribution

 › Changes in the scope of an Executive Director’s role

The maximum annual salary increase will not normally exceed the average increase across the rest of the workforce. 
Higher increases will be exceptional, and may be made in specific circumstances, including:
 › Where there is an increase in responsibilities or scope of the role 
 › To apply salary progression for a newly appointed Executive Director
 › Where the Executive Director’s salary has fallen below the market positioning

Performance measures

 › Individual and Company performance is taken into account when determining appropriate salary increases

Benefits 

Purpose and link 
to strategy

Operation

 › To provide protection and market competitive benefits to aid recruitment and retention of high performing  

Executive Directors

Typical benefits include, but are not limited to:
 › Car allowance
 › Private medical insurance
 › Life assurance
 › Ill health income protection
 › Holiday and sick pay
 › Eligibility to participate in all-employee share incentive plans
 › Professional advice in connection with their directorship
 › Travel, subsistence and accommodation as necessary
 › Occasional gifts, for example appropriate long service or leaving gifts

Opportunity

 › The value of benefits may vary from year to year depending on the cost to the Company

Performance measures

 › n/a

Pension 

Purpose and link 
to strategy

 › To help recruit and retain high performing Executive Directors
 › To reward continued contribution to the business by enabling Executive Directors to build retirement benefits

Operation

 › Participation into a defined contribution pension scheme or cash equivalent

Opportunity

 › 10.5% of salary1, in line with the maximum employer contribution for all employees in the Company’s Group Personal Pension Plan 

Performance measures

 › n/a

Annual bonus 

Purpose and link 
to strategy

 › Incentivise Executive Directors and senior management to achieve specific, predetermined goals during a one-year period, or less
 › Rewards financial and individual performance linked to the Company’s strategy
 › Deferred proportion of bonus, awarded in shares, provides a retention element and additional alignment of interest 

with shareholders

Operation

 › The annual bonus operates by reference to financial and personal performance measures normally set and assessed over one year
 › Any bonus payment is determined by the Committee after the year end, based on performance against challenging targets 

which are reviewed annually 

 › The achievement of on-target performance should normally result in a payment of up to 50% of the maximum opportunity
 › Bonuses up to 50% of salary are normally paid in cash. Any amounts in excess of 50% of salary are deferred into shares for one 

year. Any amounts in excess of 100% of salary are deferred into shares for two years

 › Deferred shares are potentially forfeitable if the individual leaves prior to the share release date
 › Dividend equivalents may be awarded on deferred shares between grant and vesting to the extent that awards vest
 › Bonus payments are not pensionable
 › Malus and clawback provisions apply (see page 138)
 › The level of payout at threshold performance for each performance measure is set annually, but will typically be no more than 

25% of maximum

 › The Committee retains discretion to amend the payout level (up or down) where it considers it to be appropriate, but not so as to 
exceed the maximum bonus potential and will fully disclose the exercise of any discretion in the Annual Report on Remuneration 
that follows such exercise of discretion

1. Martin Greenslade’s pension contribution will remain at 20% of salary until his retirement on 29 September 2021.

Page 

 135

Landsec // Annual Report 2021 » GovernanceDirectors’  
Remuneration Policy
continued

Page 

 136

Annual bonus – continued

Opportunity

 › 150% of salary

Performance measures

 › The performance measures applied may be financial, non-financial, or individual, and in such proportions as the Remuneration 

Committee considers appropriate, although individual measures will form a minority of the potential 

 › Performance measures will be aligned to the Company’s strategy. The Committee reserves the right to change measures 

(and their weightings) for each financial year to ensure the metrics chosen are appropriate means of assessing the performance 
of the Executive Directors

 › Once set, performance measures and targets will generally remain unchanged for the year, exceptionally targets may be 
adjusted by the Committee to take account of significant transactions such as acquisitions and/or disposals or in other 
exceptional circumstances such as timing of transactions that have a material impact on the business plan

Long-term incentive

Purpose and link 
to strategy

 › Incentivises value creation over the long-term
 › Rewards execution of our strategy
 › Aligns the long-term interests of Executive Directors and shareholders
 › Promotes retention

Operation

 › The Committee may make an annual award of shares under the LTIP
 › Vesting is determined on the basis of the Group’s achievements against stretching performance targets, normally over 

a three-year period and continued employment 

 › The Committee reviews the measures, their relative weightings and targets prior to each award
 › For each measure, no awards vest for performance below threshold
 › Up to 20% of an award may vest for threshold performance 
 › Each measure is capped at 100% vesting, which represents a stretching target
 › Executive Directors are required to hold vested awards (net of tax/NI where relevant) for a further two years 

(including post-cessation) following the three-year vesting period expiry

 › Dividend equivalents may be awarded between grant and the expiry of any holding period to the extent that the award vests
 › Malus and clawback provisions apply (see page 138)

Opportunity

 › 300% of salary

Performance measures

 › The performance measures applied may be financial, non-financial, corporate or strategic and in such proportions as the 

Remuneration Committee considers appropriate

 › The measures may be based on a mixture of relative and absolute financial performance as well as one or more measures to 

recognise the Company’s broader strategic ESG commitment

NOTES TO POLICY TABLE: 
PERFORMANCE MEASURES AND TARGET SETTING
Full details of the performance conditions and targets applying for each award will be disclosed in the relevant Annual Report on Remuneration. 
Where targets are considered to be too sensitive to disclose in advance for commercial reasons, full disclosure of the original targets, and the 
extent to which they have been achieved, will be provided on a retrospective basis at the end of the relevant performance period.

PRIOR POLICY ARRANGEMENTS 
In approving the Policy, authority is given to the Company to honour any commitments entered into with current or former Directors that 
have been disclosed previously to shareholders.

Landsec // Annual Report 2021 » GovernanceRemuneration scenarios for each Executive Director

Table 64

Mark Allan  
Chief Executive
(£000)

Colette O’Shea  
Chief Operating Officer
(£000)

Vanessa Simms 
Chief Financial Officer  
(from 1 June 2021)
(£000)

6,000

5,000

4,000

3,000

2,000

1,000

0

Element of pay

Basic salary

Pension

Benefits

Annual bonus

Long-term incentives

Share price 
appreciation

Total

63%

53%

27%

21%

45%

22%

100%

33%

20%

Minimum

Target

Maximum

Minimum
(£000)

Target
(£000)

Maximum
(£000)

800

84

21

0

0

0

800

84

21

600

1,200

0

800

84

21

1,200

2,400

0

16%

Max+

Max+
(£000)

800

84

21

1,200

2,400

1,200

45%

22%

33%

100%

53%

27%

20%

Minimum

Target

Maximum

Minimum
(£000)

Target
(£000)

Maximum
(£000)

480

50

19

720

480

50

19

0

0

0

480

50

19

360

720

0

1,440

1,440

0

720

63%

21%

16%

Max+

Max+
(£000)

480

50

19

720

45%

22%

33%

100%

53%

27%

20%

Minimum

Target

Maximum

Minimum
(£000)

Target
(£000)

Maximum
(£000)

490

51

20

0

0

0

490

51

20

368

735

0

490

51

20

735

1,470

0

63%

21%

16%

Max+

Max+
(£000)

490

51

20

735

1470

735

905

2,705

4,505

5,705

549

1,629

2,709

3,429

561

1,664

2,766

3,501

Assumptions used in determining the level of payout under given scenarios are as follows:

 › Minimum remuneration comprises base salary at 1 June 2021, estimated annual benefits and 10.5% of salary pension contribution (fixed pay).

 › Target remuneration comprises fixed pay, 50% of the 2021/22 annual bonus and 50% vesting of the 2021 LTIP awards.

 › Maximum remuneration comprises fixed pay, 100% of the 2021/22 annual bonus and 100% vesting of the 2021 LTIP award based on a 

face value of 300% of salary (although it should be noted that the COO’s 2021 LTIP award will be set at 250% of salary and this award 
level will be kept under review). 

 › Maximum+ comprises maximum pay plus 50% share price appreciation on LTIP awards.

PAYMENT SCHEDULE
The following table illustrates in which financial years the various payments in the charts are actually made or released to Executive Directors. 
For illustration purposes only, the table assumes that the annual bonus payment is equivalent to at least 100% of salary.

Year Commencing:

Base year

Base year +1

Base year +2

Base year +3

Base year +4

Base year +5

Fixed pay

Paid over financial 
year

Base salary review 
effective 1 June

Annual bonus

Performance 
period

Following the end 
of the base year, 
annual bonus 
awarded up to 
50% of salary is 
normally paid in 
cash

One year after the 
cash bonus is 
paid, the first 
deferred portion 
of annual bonus 
(i.e. between 50% 
and 100% of 
salary) vests

Two years after 
the cash bonus is 
paid, the second 
deferred portion 
of annual bonus 
(i.e. awards in 
excess of 100% 
of salary) vests

Long-term 
incentive

Performance period

LTIP awards vest  
but remain subject 
to a two-year  
holding period

Holding period on 
LTIP awards ends

Share ownership

CEO: 300% of salary. Other Executive Directors: 200% of salary

Executive Directors are expected to maintain a shareholding equivalent to their in-employment shareholding requirement for a 
period of two years from the date of cessation

Page 

 137

Landsec // Annual Report 2021 » GovernanceDirectors’  
Remuneration Policy
continued

Page 

 138

2. STATEMENT OF CONSIDERATION OF 
EMPLOYMENT CONDITIONS ELSEWHERE 
IN THE COMPANY
The 2021 Policy is designed in line with 
the remuneration principles outlined on 
page 132 above. In setting the remuneration 
of the Executive Directors, the Committee 
takes into account the overall approach 
to reward for employees in the Group. 
Landsec operates in a number of different 
environments and has many employees 
who carry out diverse roles across a number 
of locations. All employees, including 
Directors, are paid by reference to the 
market rate and base salary levels are 
reviewed regularly. When considering salary 
increases for Executive Directors, the 
Company pays close attention to pay and 
employment conditions across the wider 
workforce. The Group’s MD, People & 
Corporate Services regularly updates the 
Committee on pay and conditions applying 
to the wider workforce. During 2020, the 
Committee received specific updates on 
Gender Pay Reporting and pay ratios. The 
Committee does not formally consult with 
employees on the executive remuneration 
policy, although the Committee Chair 
meets with the Employee Forum. The 
Company also holds regular forums with 
employee groups and conducts regular 
employee engagement surveys, the results 
of which are presented to the Board. 
Remuneration arrangements for employees 
below Board level reflect the seniority of 
the role.

3. MALUS AND CLAWBACK PROVISIONS
All incentive scheme rules contain malus 
and/or clawback provisions that allow the 
Committee to reduce or retrieve a payment 
or an award.

MALUS 
Malus is the adjustment of annual bonus 
payments or unvested share awards 
because of the occurrence of one or more 
circumstances listed below. The adjustment 
may result in the value being reduced to nil. 

CLAWBACK
Clawback is the recovery of payments made 
under the annual bonus plan or vested 
share awards as a result of the occurrence 
of one or more circumstances listed below. 
Clawback may apply to all or part of an 
Executive Director’s payment/award and 
may be effected, among other means, by 
requiring the transfer of shares, payment 
of cash or reduction of awards or bonuses.

The Remuneration Committee may apply 
malus/clawback when there are exceptional 
circumstances. Such exceptional 
circumstances include (without limitation):

 › a material mis-statement in the published 
results of the Group or one of its members;

 › an error in assessing any applicable 

performance condition or the number 
of shares subject to an award;

 › misconduct on the part of the Executive 

Director concerned;

 › where, as a result of an appropriate review 

of accountability, the Remuneration 
Committee determines that the Executive 
Director has caused wholly or in part a 
material loss for the Group as a result of 
(i) reckless, negligent or wilful actions or 
omissions; or (ii) inappropriate behaviour;

 › where, as a result of an appropriate review 

of accountability, the Remuneration 
Committee determines that the Executive 
Director has caused wholly or in part 
a corporate failure of the Group or one 
of its members;

 › a Group member being censured by a 

regulatory body; 

 › events or behaviour on the part of the 

Executive Director leading to significant 
reputational damage to the Group; or

 › any other events that the Remuneration 

Committee considers specifically relevant 
to Landsec, e.g. serious health and safety 
event or an exceptional negative event.

Landsec // Annual Report 2021 » Governance4. NON-EXECUTIVE DIRECTORS

Base fee 

Purpose and 
link to strategy

 › To aid the recruitment, retention and motivation of Non-executive Directors of appropriate calibre and experience
 › To reflect the time commitment given by Non-executive Directors to the business

Operation

 › The Chairman is paid a single fee for all Board duties and the other Non-executive Directors receive a basic Board fee, with 

supplementary fees payable for additional responsibilities

 › Non-executive Director fees are reviewed (but not necessarily changed) annually by the Board, having regard to independent advice 

and published surveys

 › The Chairman’s fee is reviewed (but not necessarily changed) annually by the Remuneration Committee without the Chairman present

Opportunity

 › Any increases reflect relevant benchmark data for Non-executive Directors in companies of a similar size and complexity, and the time 

commitment required

Additional fees

Purpose and 
link to strategy

 › To reflect the additional time commitment required from Non-executive Directors in chairing various Board sub-committees or 
becoming the Board’s Senior Independent Director. Occasionally awarded to a Non-executive Director who completes a specific 
additional piece of work on behalf of the Board

Operation

 › Reviewed (but not necessarily changed) annually by the Board, having regard to independent advice and published surveys

Opportunity

 › The opportunity depends on which, if any, additional roles are assumed by an individual Non-executive Director over the course of 

their tenure

 › Any increases reflect relevant benchmark data for Non-executive Directors in companies of a similar size and complexity, and the time 

commitment required

Other incentives and benefits

Operation

 › Non-executive Directors do not receive any other remuneration or benefits beyond the fees noted above 
 › Expenses in relation to Company business will be reimbursed (including any tax thereon, where applicable)
 › If deemed necessary, and in the performance of their duties, Non-executive Directors may take independent professional advice at 

the Company’s expense

Opportunity

 › n/a

5. SHARE OWNERSHIP GUIDELINES
SHARE OWNERSHIP DURING EMPLOYMENT
The Chief Executive and all other Executive 
Directors are expected to accumulate and 
maintain a holding in ordinary shares in the 
Company equivalent to no less than 300% 
of base salary for the CEO and 200% for 
other Executive Directors.

SHARE OWNERSHIP POST CESSATION
On leaving the Board, Executive Directors 
are expected to maintain a shareholding 
equivalent to their in-employment 
shareholding requirement for a period 
of two years from the date of cessation. 
Shares acquired by the Executive are 
excluded from this calculation.

Executive Directors are normally expected 
to meet the minimum shareholding 
requirements within five years of 
appointment to the Board. Where the 
minimum level is not met, or where the 
value of shareholding falls below the 
required level due to movements in the 
share price, the Executive Director is 
expected to retain 100% of the shares 
acquired, net of tax, under any share plan 
awarded by the Company.

An annual calculation as a percentage of 
salary is made against the guidelines for 
each Executive Director as at 31 March each 
year based on the closing middle market 
quotation of a share price on the last 
business day in March.

NON-EXECUTIVE DIRECTOR SHARE 
OWNERSHIP
Non-executive Directors are expected 
to meet a minimum shareholding 
requirement of 100% of the relevant annual 
fee within three years of appointment to the 
Board. The shareholding requirements are 
considered met once the Non-executive 
Director has obtained the required holding 
value and, provided those shares are 
retained, no adjustment is required due to 
movements in the share price.

6. DIRECTORS’ SERVICE AGREEMENTS 
AND LETTERS OF APPOINTMENT
EXECUTIVE DIRECTORS’ LETTERS 
OF APPOINTMENT
The Executive Directors have Service 
Agreements with the Company which 
normally continue until the Director’s agreed 
retirement date or such other date as the 
parties agree. In line with Group policy, the 
Executive Directors’ employment can be 
terminated at any time by either party on 
giving 12 months’ prior written notice.

The Company allows Executive Directors to 
hold external non-executive directorships, 
subject to the prior approval of the Board, 
and to retain fees from these roles.

CHAIRMAN AND NON-EXECUTIVE 
DIRECTORS’ LETTERS OF APPOINTMENT
The Chairman and the Non-executive 
Directors do not have Service Agreements 
with the Company. Instead, each of them 
has a Letter of Appointment which sets out 
the terms of their appointment, including 
the three months’ prior written notice 
on which their appointment can be 
terminated by either party at any time. 
The dates of the current Letters of 
Appointment are shown in the Annual 
Report on Remuneration and these, 
together with the Executive Directors’ 
Service Agreements, are available for 
inspection at the Company’s registered office.

On appointment, the fee arrangements 
for a new Non-executive Director are set 
in accordance with the approved 
remuneration policy in force at that time.

Full details of the terms of appointment 
of each Director can be found on page 127 
of the Remuneration Report.

Page 

 139

Landsec // Annual Report 2021 » GovernanceDirectors’  
Remuneration Policy
continued

Page 

 140

7. TERMINATION PROVISIONS FOR 
EXECUTIVE DIRECTORS 
The Company’s policy is for Executive 
Directors’ Service Agreements to be 
terminable on 12 months’ notice by either 
party. Service Agreements contain non-
compete and non-solicit clauses with key 
suppliers and employees. In the event of 
early termination, any payment in lieu of 
notice would be limited to 12 months’ basic 
salary, normally payable on a phased basis 
and subject to mitigation. 

In addition to the scenarios below, an 
Executive Director’s Service Agreement may 
be terminated without notice and without 
further payment or compensation, except 
for sums earned up to the date of 
termination, on the occurrence of certain 
events such as gross misconduct.

The Committee retains discretion to 
determine the exact termination 
arrangements of any Executive Director, 
having regard to all the relevant facts and 
circumstances available to them at the time. 

The table below sets out the general position 
and range of approaches in respect of 
incentive arrangements. In accordance with 
the terms of the relevant incentive plan 
rules, based on the circumstances of any 
departure, the Committee has discretion 
to determine how an Executive Director 
should be categorised for each element and 
determine payout/vesting levels accordingly 
based on the range as shown.

Provision

Salary

Benefits

Pension 
allowance

Default leaver

Good leaver

 › 12 months’ basic salary normally payable in instalments and 

 › 12 months’ basic salary normally payable in instalments and 

subject to mitigation

subject to mitigation

 › Cease upon termination of employment contract
 › No compensation for loss of benefits

 › Cease upon termination of employment contract
 › No compensation for loss of benefits

 › Ceases upon termination of employment contract
 › The Company does not make any arrangements that 
guarantee pensions with limited or no abatement on 
severance or early retirement

 › Ceases upon termination of employment contract 
 › The Company does not make any arrangements that guarantee 
pensions with limited or no abatement on severance or early 
retirement

Annual bonus 

 › No entitlement following date notice served
 › Unvested deferred bonus shares lapse on cessation

 › Bonus may be payable subject to performance 
 › Bonus is normally pro-rated based on the period worked during 

LTIP 

 › Awards lapse in full

the financial year

 › Payment usually occurs following the financial year end, in line 

with the wider workforce 

 › Deferred share awards normally vest on the scheduled date, 

unless the Committee determines that awards should vest earlier

 › Unvested awards normally vest at the normal time subject to 
performance unless the Committee determines otherwise 

 › Awards are normally pro-rated by reference to the proportion of 
the performance period that has elapsed up to cessation, unless 
the Committee determines otherwise 

 › Awards remain subject to any applicable retention period 

All-employee 
share schemes

Termination 
support

Compensation 
for loss of office

 › Operate in line with HMRC rules

 › Operate in line with HMRC rules

 › None

 › None

 › One-off payments in respect of legal fees and/or outplacement 

assistance may be payable

 › None

Consistent with market practice, the 
Company may pay reasonable legal fees 
(and any associated tax costs) on behalf 
of the Executive Director for entering into 
a statutory settlement agreement and, 
additionally, may make a reasonable 
contribution towards fees for outplacement 
services as part of a negotiated settlement. 

In the case of a corporate transaction, 
the Company may agree to pay reasonable 
legal fees (and any associated tax costs) 
on behalf of the Executive Director for 
advice on the effect of the corporate 
transaction on the Executive Director’s 
personal position as a director (including, 
where appropriate, as to the terms of their 

employment). The Company may agree 
to pay reasonable legal fees (and any 
associated tax costs) on behalf of the 
Executive Director for advice related to 
any proposed changes to their terms and 
conditions of employment during their 
period of employment.

Landsec // Annual Report 2021 » Governance › setting performance targets for the 

various criteria, and adjusting these if 
necessary

 › adjusting the constituents of the 

comparator groups in respect of relative 
performance measures, if necessary 

 › determining the extent of payment/
vesting based on the assessment of 
performance

 › determining ‘good leaver’ status and the 
extent of payment/vesting in the case of 
the bonus and share-based plans

 › determining the treatment of awards 

under share-based plans in the event of 
a change of control

 › making the appropriate adjustments 
required in certain circumstances 
(e.g. rights issues, corporate restructuring 
events, variation of capital, special 
dividends etc.) 

In all cases, the Committee retains its 
absolute discretion to override formulaic 
outcomes in the bonus, LTIP and any other 
remuneration arrangements should the 
payouts not reflect underlying Company 
performance.

8. CHANGE OF CONTROL PROVISIONS
On a change of control, unvested LTIP 
awards will normally vest subject to 
performance and time pro-rating (although 
the Committee may allow a greater number 
of shares to vest than if pro-rating is applied 
where appropriate) and unvested deferred 
bonus shares vest in full. The contracts of 
the Executive Directors do not provide for 
any enhanced payments in the event of a 
change of control of the Company or for 
liquidated damages.

9. REMUNERATION OF NEWLY 
APPOINTED EXECUTIVE DIRECTORS
The remuneration package for a new 
externally appointed Executive Director will 
be set in accordance with the terms of the 
Company’s approved Policy in force at the 
time of appointment. 

FIXED PAY
 › The Committee has the flexibility to set 

the base salary of a new hire at the 
market level or at a discount to the 
market level initially, with a series 
of planned increases implemented over 
the following few years (subject to 
performance in the role) to bring the 
salary to the desired positioning. 

 › In exceptional circumstances the salary of 
a newly appointed Executive Director may 
exceed the market median benchmark for 
the role.

VARIABLE PAY
 › The annual bonus will operate in 
accordance with the terms of the 
approved Policy, with the opportunity 
pro-rated for the period of employment 
in the first year. 

 › Depending on the timing and responsibilities 
of the appointment, it may be necessary 
to set revised performance measures and 
targets initially. 

 › The LTIP will also operate in accordance 

with the approved Policy. 

The maximum level of variable pay that 
may be offered to a new Executive Director 
is an aggregate maximum of 450% of 
salary, but it may be lower. This limit does 
not include the value of any buy-out 
arrangements deemed appropriate.

In addition to the elements of the 
remuneration package covered by the 
policy, the Committee may ‘buy out’ 
certain existing remuneration arrangements 
of an incoming Executive Director through 
the offer of either additional cash and/or 
share-based elements when it considers 
these to be in the best interests of the 
Company. Any such payments will be based 
solely on remuneration lost when leaving 

Page 

 141

the former employer and will take into 
account the existing delivery mechanism 
(i.e. cash, shares, options), time horizons 
and performance conditions.

In the case of an internally appointed 
Executive Director, any variable pay 
element awarded in respect of the prior role 
would be paid out according to its terms, 
adjusted as relevant to take into account 
the appointment. In addition, any other 
ongoing remuneration obligations existing 
prior to appointment will continue, provided 
that they are put to shareholders for 
approval at the earliest opportunity.

RELOCATION ALLOWANCE
For external and internal appointments, the 
Committee may agree that the Company 
will meet certain relocation expenses, for 
a limited period only, as appropriate. 
Where a Director is recruited from overseas, 
flexibility is retained to provide benefits that 
take account of market practice in their 
country of residence. The Company may 
offer a cash amount on recruitment, 
payment of which may be staggered over 
a period of up to two years, to reflect the 
value of benefits a new recruit may have 
received from a former employer.

LEGAL FEES
On recruitment of an Executive Director, 
the Company may make a contribution 
towards legal fees in connection with 
agreeing employment terms and drawing 
up a service contract.

Shareholders will normally be informed 
of the remuneration package and all 
additional payments to newly-appointed 
Executive Directors at the time of their 
appointment. 

10. DISCRETIONS RETAINED  
BY THE COMMITTEE 
The Committee operates the Group’s 
various incentive plans according to 
their respective rules and in accordance 
with HMRC regulations where relevant. 
To ensure the efficient administration and 
appropriate governance of all remuneration 
arrangements the Committee may apply 
certain operational discretions, within the 
limits of the Directors’ Remuneration Policy 
and relevant plan rules. These include, but 
are not limited to, the following:

 › selecting the participants in the plans

 › determining the timing of awards and/or 

payments

 › determining the quantum of awards and/

or payments

 › selecting appropriate performance criteria 

and determining weightings, and 
adjusting these if necessary

Landsec // Annual Report 2021 » GovernanceDirectors’  
Report

The Directors present their report for the 
year ended 31 March 2021.

ADDITIONAL DISCLOSURES
Other information that is relevant to this 
report, and which is also incorporated by 
reference, including information required in 
accordance with the UK Companies Act 
2006 and Listing Rule 9.8.4R, can be 
located as follows:

Likely future developments in 
the business

Employee engagement

Going concern and viability 
statement

Governance

Capitalised interest

Financial instruments

Table 65
Pages

8-11

62-63

78-79

83-141

168

189

Credit, market and liquidity risks

189-193

Related party transactions

Energy and carbon reporting

Workforce engagement

Stakeholders

Section 172 Statement

203-204

217-223

96

16-17

94-95

UK CORPORATE GOVERNANCE CODE 
The Company has complied throughout the 
year with all relevant provisions of the 2018 
UK Corporate Governance Code. The Code 
can be found on the FRC’s website: frc.org.uk.

COMPANY STATUS
Land Securities Group PLC is a public limited 
liability company incorporated under the UK 
laws. It has a premium listing on the London 
Stock Exchange main market for listed 
securities (LSE:LAND) and is a constituent 
member of the FTSE 100 Index.

Landsec is a Real Estate Investment Trust 
(REIT). It is expected that the Company, 
which has no branches, will continue 
to operate as the holding company of 
the Group. 

Page 

 142

DIVIDENDS
The results for the year are set out in the financial statements on pages 145-204.

The Company has paid two interim dividends to shareholders for the year under review. 
No first interim dividend was paid due to the pandemic but a second interim dividend of 
12 pence was paid which reflected a 6 pence dividend for each of the first two quarters of 
the year. This was paid to shareholders in January 2021. A third interim dividend of 6 pence 
per share was paid to shareholders on 30 March.

1st Interim 
2020/21

2nd Interim 
2020/21

3rd Interim  
2020/21

Final 2020/21 
(proposed)

Table 66

Property Income 
Distribution (PID)/
Non-PID

None issued

12 pence PID
(representing 
6 pence each for the 
first two quarters)

6 pence (PID)

9 pence (PID)

Record date

Payment date

–

–

27 November 2020 26 February 2021 18 June 2021

4 January 2021

30 March 2021

23 July 2021

A Dividend Reinvestment Plan (DRIP) 
election is currently available in respect 
of all dividends paid by Landsec.

EVENTS SINCE THE BALANCE SHEET DATE
There were no significant events occurring 
after the reporting period but before 
the financial statements were authorised 
for issue. 

DIRECTORS
The names and biographical details of the 
current Directors and the Board 
Committees of which they are members 
are set out on pages 83-86.

All the Directors proposed for re-election 
held office throughout the year except 
Vanessa Simms who joined the Board on 
4 May 2021 and Manjiry Tamhane who 
joined the Board on 1 March 2021.

The Service Agreements of the Executive 
Directors and the Letters of Appointment 
of the Non-executive Directors are available 
for inspection at Landsec’s registered office. 

A summary of these documents is also 
included in the Directors’ Remuneration 
Policy on page 139.

APPOINTMENT AND REMOVAL 
OF DIRECTORS 
The appointment and replacement of 
Directors is governed by Landsec’s Articles 
of Association (Articles), the UK Corporate 
Governance Code (Code), the Companies 
Act 2006 (Act) and related legislation. 
The Board may appoint a Director either to 
fill a vacancy or as an addition to the Board 
so long as the total number of Directors 
does not exceed the limit prescribed in the 

Articles. An appointed Director must retire 
and seek election to office at the next 
Landsec AGM. In addition to any power 
of removal conferred by the Act, Landsec 
may by ordinary resolution remove any 
Director before the expiry of their period of 
office and may, subject to the Articles, by 
ordinary resolution appoint another person 
who is willing to act as a Director in their 
place. In line with the Code and the Board’s 
policy, all Directors are required to stand for 
re-election at each AGM.

DIRECTORS’ POWERS
The Board manages the business of 
Landsec under the powers set out in 
the Articles. These powers include the 
Directors’ ability to issue or buy back shares. 
Shareholders’ authority to empower the 
Directors to make market purchases of up 
to 10% of its own ordinary shares is sought 
at the AGM each year. The Articles can only 
be amended, or new Articles adopted, by a 
resolution passed by shareholders in general 
meeting and being approved by at least 
three quarters of the votes cast.

DIRECTORS’ INTERESTS
Save as disclosed in the Directors’ 
Remuneration Report, none of the 
Directors, nor any person connected with 
them, has any interest in the share or loan 
capital of Landsec or any of its subsidiaries. 
At no time during the year ended 31 March 
2021 did any Director hold a material 
interest, directly or indirectly, in any 
contract of significance with Landsec or 
any subsidiary other than the Executive 
Directors in relation to their Service 
Agreements. 

Landsec // Annual Report 2021 » GovernanceDIRECTORS’ INDEMNITIES AND 
INSURANCE 
Landsec has agreed to indemnify each 
Director against any liability incurred 
in relation to acts or omissions arising 
in the ordinary course of their duties. 
The indemnity applies only to the extent 
permitted by law. A copy of the deed of 
indemnity is available for inspection at 
Landsec’s registered office. Landsec has 
in place appropriate Directors’ & Officers’ 
Liability insurance cover in respect of 
potential legal action against its Directors.

SHARE CAPITAL
Landsec has a single class of share capital 
which is divided into ordinary shares of 
nominal value 102/3p each ranking pari 
passu. No other securities have been issued 
by the Company. At 31 March 2021, there 
were 751,313,063 ordinary shares in issue 
and fully paid, of which 9,839,179 are held 
in treasury. No shares were bought back 
during the year. Further details relating to 
share capital, including movements during 
the year, are set out in note 35 to the 
financial statements.

At the Company’s AGM held on 9 July 2020, 
shareholders authorised the Company to 
make market purchases of ordinary shares 
representing up to 10% of its issued share 
capital at that time and to allot shares 
within certain limits approved by 
shareholders. These authorities will expire 
at the 2021 AGM and a renewal of that 
authority will be sought. The Company 
received no other DTR notifications by 
way of change to the information in the 
substantial shareholders table during the 
period from 1 April to 17 May 2021, being 
the period from the year end through to the 
date on which this report has been signed. 
Information provided to the Company under 
the DTR is publicly available to view via the 
Investor section on the Company’s website.

EMPLOYEE BENEFIT TRUST
Equiniti Trust (Jersey) Limited continues as trustee (Trustee) of Landsec’s Employee Benefit 
Trust (EBT). The EBT is used to purchase Land Securities Group PLC ordinary shares in the 
market from time to time for the benefit of employees, including to satisfy outstanding 
awards under Landsec’s various employee share plans. The EBT purchased 500,000 shares in 
total in the market during the year. On 17 July 2020, 125,907 ordinary shares were purchased 
at a price of £5.48 per share. On 20 July 2020, 124,093 ordinary shares were purchased at a 
price of £5.50 per share. On 2 September 2020, 250,000 ordinary shares were purchased at 
a price of £5.63 per share. The EBT released 233,224 shares during the year to satisfy vested 
share plan awards. At 31 March, the EBT held 1,224,468 Land Securities Group PLC shares.

A dividend waiver is in place from the Trustee in respect of all dividends payable by Landsec 
on shares which it holds. Further details regarding the EBT, and of shares issued pursuant 
to Landsec’s various employee share plans during the year, are set out in notes 34-36 to the 
financial statements.

SUBSTANTIAL SHAREHOLDERS
As at 31 March 2021, the Company had been notified under the Disclosure and Transparency 
Rules (DTR 5) of the following holdings of voting rights in its issued share capital:

Shareholders holding 3% or more of the Company’s issued share capital

Table 67

Shareholder name

BlackRock, Inc.

Norges Bank Investment Management

The Vanguard Group, Inc.

Legal & General Investment Management Ltd

State Street Global Advisors Ltd

Number of  

ordinary shares

Percentage of total voting rights 
attaching to issued share capital1

87,509,883

68,192,775

32,321,373

26,576,963

25,642,648

 11.82

9.20

4.36

3.58

3.46

1.  The total number of voting rights attaching to the issued share capital of the Company on 31 March 2021 was 

741,473,884.

SHAREHOLDER VOTING RIGHTS AND 
RESTRICTIONS ON TRANSFER OF SHARES
All the issued and outstanding ordinary 
shares of Landsec have equal voting rights 
with one vote per share. There are no 
special control rights attaching to them 
save that the control rights of ordinary 
shares held in the EBT can be directed by 
the Company to satisfy the vesting of 
outstanding awards under its various 
employee share plans.

In relation to the EBT, the Trustee has 
agreed not to vote any shares held in the 
EBT at any general meeting. If any offer is 
made to all shareholders to acquire their 
shares in Landsec, the Trustee will not be 
obliged to accept or reject the offer in 
respect of any shares which are at the time 
subject to subsisting awards, but will have 
regard to the interests of the award holders 
and will have power to consult them to 
obtain their views on the offer. Subject to 
the above, the Trustee may take such action 
with respect to an offer as it thinks fit.

Landsec is not aware of any agreements 
or control rights between existing 
shareholders that may result in restrictions 
on the transfer of securities or on voting 
rights. The rights, including full details 
relating to voting of shareholders and any 
restrictions on transfer relating to Landsec’s 
ordinary shares, are set out in the Articles 
and in the explanatory notes that 
accompany the Notice of the 2021 AGM. 
These documents are available on Landsec’s 
website at: www.landsec.com/agm.

CHANGE OF CONTROL
There are a number of agreements that 
take effect, alter or terminate upon a 
change of control of the Company 
following a takeover. None of these are 
considered significant. The Company’s 
share plans contain provisions that take 
effect in such an event but do not entitle 
participants to a greater interest in the 
shares of the Company than created by 
the initial grant or award under the relevant 
plan. There are no agreements between 
the Company and its Directors or employees 
providing for compensation for loss of office 
or employment or otherwise that occurs 
specifically because of a takeover.

Page 

 143

Landsec // Annual Report 2021 » GovernanceDirectors’  
Report
continued

HUMAN RIGHTS AND EQUAL 
OPPORTUNITIES 
Landsec operates a Human Rights Policy 
which aims to recognise and safeguard the 
human rights of all citizens in the business 
areas under our control. We support the 
principles set out within both the UN 
Universal Declaration of Human Rights 
and the International Labour Organization’s 
Declaration on Fundamental Principles and 
Rights at Work. Our Policy is built on these 
foundations including, without limitation, 
the principles of equal opportunities, 
collective bargaining, freedom of association 
and protection from forced or child labour.

The Policy takes account of the Modern 
Slavery Act that came into force in October 
2015 and requires Landsec to report annually 
on its workforce and supply chain, specifically 
to confirm that workers are not enslaved or 
trafficked. Landsec’s latest Modern Slavery 
Statement was approved by the Board on 
22 September 2020 and posted on our website 
on 30 September 2020.

Landsec is an equal opportunities employer 
and our range of employment policies and 
guidelines reflects legal and employment 
requirements in the UK and safeguards the 
interests of employees, potential employees 
and other workers. We do not condone 
unfair treatment of any kind and offer 
equal opportunities in all aspects of 
employment and advancement regardless 
of race, nationality, gender, age, marital 
status, sexual orientation, disability, 
religious or political beliefs. Landsec 
recognises that it has clear obligations 
towards all its employees and the 

community at large to ensure that people 
with disabilities are afforded equal 
opportunities to enter employment and 
progress. Landsec has therefore established 
procedures designed to provide fair 
consideration and selection of disabled 
applicants and to satisfy their training and 
career development needs. If an employee 
becomes disabled, wherever possible 
Landsec takes steps to accommodate the 
disability by making adjustments to their 
existing employment arrangements, or by 
redeployment and providing appropriate 
retraining to enable continued employment 
in the Group. Further information can be 
found in the Social review on pages 59-61.

POLITICAL DONATIONS
The Company did not make any political 
donations or expenditure in the year that 
require disclosure (2020: nil).

AUDITOR AND DISCLOSURE OF 
INFORMATION TO THE AUDITOR
So far as the Directors are aware, there is 
no relevant audit information that has 
not been brought to the attention of the 
Company’s auditor. Each Director has 
taken all reasonable steps to make himself 
or herself aware of any relevant audit 
information and to establish that such 
information was provided to the auditor.

A resolution to confirm the reappointment 
of Ernst & Young LLP as auditor of the 
Company will be proposed at the 2021 
AGM. The reappointment has been 
recommended to the Board by the Audit 
Committee and EY has indicated its 
willingness to remain in office.

2021 ANNUAL GENERAL MEETING 
This year’s AGM is scheduled to be held 
at 10.00 am on Thursday, 8 July 2021 
at 80 Victoria Street, London SW1E 5JL. 
Due to Covid-19 restrictions we strongly 
encourage our stakeholders to attend 
virtually. Shareholders will be able to 
watch presentations from our Chairman 
and CEO, ask questions and cast their 
votes online. We request that shareholders 
who do wish to attend in person pre-
register their intention to attend to help 
us manage numbers.

Page 

 144

We will continue to monitor the impact of 
the pandemic, with the health and safety 
of our shareholders, Directors and 
employees as our priority. If it becomes 
necessary or appropriate to make changes 
to the proposed format of the AGM, we 
will inform shareholders as soon as we can. 
Shareholders are encouraged to monitor 
our website at www.landsec.com/agm and 
London Stock Exchange announcements 
for any updates regarding the AGM 
arrangements.

A separate circular, comprising a letter 
from the Chairman, Notice of Meeting 
and explanatory notes in respect of the 
resolutions proposed, can be found on 
our website: www.landsec.com/agm.

DISCLAIMER
The purpose of this Annual Report is to 
provide information to the members of 
the Company and it has been prepared 
for, and only for, the members of the 
Company as a body, and no other persons. 
The Company, its Directors and employees, 
agents and advisers do not accept or 
assume responsibility to any other person 
to whom this document is shown or into 
whose hands it may come and any such 
responsibility or liability is expressly 
disclaimed.

A cautionary statement in respect of 
forward-looking statements contained in 
this Annual Report appears on the inside 
back cover of this document.

The Directors’ Report was approved by 
the Board on 17 May 2021.

By Order of the Board.

LIZ MILES 
COMPANY SECRETARY

Land Securities Group PLC  
Company number 4369054

Landsec // Annual Report 2021 » GovernanceStatement of Directors’ Responsibilities

The Directors are responsible for preparing 
the Annual Report and the financial 
statements in accordance with applicable 
law and regulations.

Company law requires the Directors to 
prepare financial statements for each 
financial year. Under that law the Directors 
have prepared the Group and the Company 
financial statements in accordance with the 
requirements of the Companies Act 2006. 
Under the Financial Conduct Authority’s 
Disclosure Guidance and Transparency Rules, 
group financial statements are required to 
be prepared in accordance with international 
financial reporting standards (IFRSs) 
adopted pursuant to Regulation (EC)  
No 1606/2002 as it applies in the European 
Union. Directors must not approve the 
financial statements unless they are satisfied 
that they give a true and fair view of the 
state of affairs of the Group and the 
Company and of the profit and loss of the 
Group and the Company for that period.

In preparing these financial statements, 
the Directors are required to:

 › select suitable accounting policies in 

accordance with IAS 8 ‘Accounting Policies, 
Changes in Accounting Estimates and 
Errors’ and then apply them consistently;

 › make judgements and accounting 

estimates that are reasonable and prudent;

 › present information, including accounting 

policies, in a manner that provides 
relevant, reliable, comparable and 
understandable information;

 › in respect of the Group financial 

statements, state whether international 
accounting standards in conformity with 
the requirements of the Companies Act 
2006 (and IFRSs adopted pursuant to 
Regulation (EC) No 1606/2002 as it applies 
in the European Union) have been followed, 
subject to any material departures disclosed 
and explained in the financial statements;

 › in respect of the Company financial 

statements, state whether international 
accounting standards in conformity with 
the requirements of the Companies Act 
2006 have been followed, subject to 
any material departures disclosed and 
explained in the financial statements;

 › provide additional disclosures when 

compliance with the specific requirements 
of IFRS is insufficient to enable users to 
understand the impact of particular 
transactions, other events and conditions 
on the Group’s and Company’s financial 
position and performance; and

 › prepare the Group’s and Company’s 

financial statements on a going concern 
basis, unless it is inappropriate to do so.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group’s 
and Company’s transactions and disclose 
with reasonable accuracy at any time the 
financial position of the Group and the 
Company, and to enable them to ensure 
that the Annual Report complies with the 
Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of  
the IAS regulation. They are also responsible 
for safeguarding the assets of the Group 
and the Company and hence for taking 
reasonable steps for the prevention and 
detection of fraud and other irregularities.

DIRECTORS’ RESPONSIBILITY  
STATEMENT UNDER THE DISCLOSURE 
AND TRANSPARENCY RULES
Each of the Directors, whose names  
and functions appear below, confirm  
to the best of their knowledge:

 › the Group financial statements, which 
have been prepared in accordance with 
international accounting standards in 
conformity with the requirements of the 
Companies Act 2006 (and IFRSs adopted 
pursuant to Regulation (EC) No 1606/2002 
as it applies in the European Union) give a 
true and fair view of the assets, liabilities, 
financial position, performance and cash 
flows of the Company and Group as a 
whole; and

 › the Strategic Report contained in the 
Annual Report includes a fair review  
of the development and performance  
of the business and the position of  
the Group and the Company, together  
with a description of the principal  
risks and uncertainties faced by  
the Group and Company.

DIRECTORS’ STATEMENT UNDER THE 
UK CORPORATE GOVERNANCE CODE
Each of the Directors confirm that to  
the best of their knowledge the Annual 
Report taken as a whole is fair, balanced 
and understandable and provides the 
information necessary for shareholders to 
assess the Group’s and Company’s position, 
performance, business model and strategy.

A copy of the financial statements of the 
Group is placed on the Company’s website. 
The Directors are responsible for the 
maintenance and integrity of statutory  
and audited information on the Company’s 
website at www.landsec.com. Information 
published on the internet is accessible  
in many countries with different legal 
requirements. Legislation in the United 
Kingdom governing the preparation and 
dissemination of financial statements may 
differ from legislation in other jurisdictions.

The Directors of Land Securities Group PLC 
as at the date of this announcement are  
as set out below:

 › Cressida Hogg, Chairman*

 › Mark Allan, Chief Executive

 › Martin Greenslade, Chief Financial Officer

 › Vanessa Simms, Chief Financial Officer 

Designate

 › Colette O’Shea, Chief Operating Officer

 › Edward Bonham Carter, Senior 

Independent Director*

 › Nicholas Cadbury*

 › Madeleine Cosgrave*

 › Christophe Evain*

 › Stacey Rauch*

 › Manjiry Tamhane*

*Non-executive Directors

The Statement of Directors’ Responsibilities 
was approved by the Board of Directors on 
17 May 2021 and is signed on its behalf by:

MARK ALLAN
CHIEF EXECUTIVE

MARTIN GREENSLADE
CHIEF FINANCIAL OFFICER

Page 

 145

Landsec // Annual Report 2021 » Financial statementsPage 

 146

Independent Auditor’s Report

To the members of Land Securities Group PLC

OPINION
In our opinion:
 › Land Securities Group PLC’s Group financial statements and Parent Company financial statements (the ‘financial statements’) give a 
true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 31 March 2021 and of the Group’s loss for the 
year then ended;

 › the Group financial statements have been properly prepared in accordance with International Accounting Standards in conformity with 
the requirements of the Companies Act 2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) 
No.1606/2002 as it applies in the European Union;

 › the Parent Company financial statements have been properly prepared in accordance with International Accounting Standards in 

conformity with the requirements of the Companies Act 2006 as applied in accordance with section 408 of the Companies Act 2006; and

 › the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements of Land Securities Group PLC (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the 
year ended 31 March 2021 which comprise:

Group

Parent Company

Consolidated balance sheet as at 31 March 2021

Balance sheet as at 31 March 2021

Consolidated income statement for the year then ended

Consolidated statement of comprehensive income for the year then ended

Consolidated statement of changes in equity for the year then ended

Statement of changes in equity for the year then ended

Consolidated statement of cash flows for the year then ended

Statement of cash flows for the year then ended

Related notes 1 to 40 to the financial statements, including a summary of 
significant accounting policies

Related notes 1 to 40 to the financial statements, including a summary 
of significant accounting policies

The financial reporting framework that has been applied in their preparation is applicable law and International Accounting Standards in 
conformity with the requirements of the Companies Act 2006 and, as regards to the Group financial statements, International Financial 
Reporting Standards adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union and as regards the Parent 
Company financial statements, as applied in accordance with section 408 of the Companies Act 2006.

BASIS FOR OPINION 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. 
We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements  
in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

CONCLUSIONS RELATING TO GOING CONCERN
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation 
of the financial statements is appropriate. Our evaluation of the Directors’ assessment of the Group and Parent Company’s ability to continue 
to adopt the going concern basis of accounting included the following: 
 › We assessed the risk around going concern at the interim half year review, in planning our audit and again at the year-end phase.
 › We confirmed our understanding of the process followed by Management to prepare the Group’s going concern assessment, including 
assessing the ongoing impact of the Covid-19 pandemic, the resulting Government restrictions and lockdowns and financial pressures  
on tenants leading to increased credit risk and rent concessions. 

 › We checked the logic and arithmetical accuracy of the models developed by Management for the base case cashflow and liquidity 

forecasts and covenant calculations covering the going concern review period to 31 May 2022 and the additional downside scenarios.

 › For each of the modelled scenarios, we challenged the key assumptions by checking to corroborative evidence and searching out 

independent contradictory evidence. We assessed Management’s consideration of downside sensitivity analysis and applied further 
sensitivities where appropriate to stress test the impact on liquidity.

 › We checked that the terms and conditions of the debt agreements with lenders had been appropriately incorporated into the going 

concern scenarios and modelling, including the maturity profile of the Group’s borrowings, the impact of the Security Group structure 
and the tiered operating covenant regime.

 › We performed testing to evaluate whether the covenant requirements of the debt facilities would be breached under either the base  

case or the stress scenarios through the going concern period. We performed reverse stress testing on key assumptions and considered 
the likelihood of outcomes including controllable mitigating actions over and above the scenarios modelled. In doing so, we considered 
the perspective of our Chartered Surveyors in assessing the remoteness of movements in rental and valuation assumptions.

 › We reviewed the disclosures in the financial statements relating to going concern (including the impact of Covid-19) with a view to confirming 

that they appropriately disclose the risk, the impact on the Group’s operations and results and potential mitigating actions. In light of the 
current market conditions, this included consultation with independent audit partners to validate our work on the going concern assessment.

Landsec // Annual Report 2021 » Financial statementsWe have observed that the Covid-19 pandemic has had a number of impacts on the operations and results of the Group. The most 
significant have been the collection of rent and service charges, reductions in turnover-based revenues and the decline in property values. 
The pandemic has had the most significant impact on the Group’s Regional retail, Urban opportunities and Subscale segments which 
account for 31% of Group net rental income. The Central London assets, which account for the remaining 69% of net rental income,  
have not been as significantly impacted due to the lower impact on office tenants. There continues to be judgement in assessing the 
future impact of the pandemic and the UK Government’s response to it.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the Group and Parent Company’s ability to continue as a going concern through the going 
concern period to 31 May 2022. 

In relation to the Group and Parent Company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing 
material to add or draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors 
considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this 
report. However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group and 
Parent Company’s ability to continue as a going concern.

OVERVIEW OF OUR AUDIT APPROACH 

Audit scope  › The Group solely operates in the United Kingdom and operates through one portfolio, which is split into four segments:  

Central London, Regional retail, Urban opportunities and Subscale sectors, all of which were subject to the same full audit scope.  
This included the Group audit team performing direct audit procedures on joint venture balances included within the Group  
financial statements. 

Key audit 
matters

Materiality

 › The valuation of property, including investment properties and investment properties held in joint ventures.
 › Revenue recognition, including the timing of revenue recognition and the treatment of lease incentives.
 › (New in 2021) Impairment of trade receivables, including lease incentive balances.
 › Overall group materiality of £99m which represents 0.9% of total assets in the Group balance sheet at 31 March 2021. Overall 

materiality is applied to account balances related to investment properties (either wholly owned or held within joint ventures)  
and related loans and borrowings.

 › Specific materiality of £17m, which represents 5% of average revenue profit before tax over two years to 31 March 2021. Specific 

materiality is applied to account balances not related to investment properties (either wholly owned or held within joint ventures) 
and loans and borrowing.

 › Parent Company materiality of £55m, which represents 0.9% of total assets in the Parent Company balance sheet. Parent Company 

materiality is applied to all balances within the Parent Company.

AN OVERVIEW OF THE SCOPE OF OUR AUDIT
Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our audit scope  
for each entity within the Group. Taken together, this enables us to form an opinion on the consolidated financial statements.

The Group solely operates in the United Kingdom and operates through four segments, Central London, Regional retail, Urban opportunities 
and Subscale sectors, all of which were subject to the same full audit scope. The Group audit team performed all the work necessary 
to issue the Group and Parent Company audit opinion, including undertaking all of the audit work on the risks of material misstatement 
identified above. As a result of all consolidated entities being full scope, we have achieved full coverage over Revenue, Loss before tax 
and Total assets.

KEY AUDIT MATTERS
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we 
identified. These matters included those which had the greatest effect on the overall audit strategy, the allocation of resources in the 
audit, and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial 
statements as a whole, and in our opinion thereon, and we do not provide a separate opinion on these matters.

This year we have included a new key audit matter: Impairment of trade receivables, including lease incentive balances. In light of the 
Covid-19 pandemic and the challenges over cash collection, particularly in the retail sector, the Group has seen a significant increase  
in the levels of outstanding debtor balances and bad and doubtful debt expense. The audit partner and other senior members of the  
audit team spent a significant amount of time assessing the judgements made and the appropriateness of the balances recorded.

Page 

 147

Landsec // Annual Report 2021 » Financial statementsPage 

 148

Key observations 
communicated to  
the Audit Committee

We have tested the 
inputs, assumptions 
and methodology 
used by CBRE. We 
have concluded that 
the methodology 
applied is reasonable 
and that the external 
valuations are  
an appropriate 
assessment of the 
market value of 
investment properties 
at 31 March 2021.
We concluded that 
the sample of 
properties reviewed 
by our Chartered 
Surveyors was within 
the reasonable  
range of values as 
assessed by them. 
We consider that 
Management 
provided an 
appropriate level of 
review and challenge 
over the valuations, 
and we did not 
identify evidence of 
undue Management 
influence.
We have reviewed  
the disclosures in the 
financial statements 
including the 
significant accounting 
estimates and 
sensitivities and 
consider them to  
be appropriate. 
Management have 
properly disclosed 
information relating 
to the material 
uncertainty 
paragraph included 
by CBRE on the 
valuation of the hotel 
property portfolio. 

Independent Auditor’s Report
continued

Risk

Our response to the risk

The valuation of property, 
including investment properties 
and investment properties held  
in joint ventures
2021: £9,607m in investment 
properties and £735m (the Group’s 
share) in investment properties held 
in joint ventures (2020: £11,297m  
in investment properties and £946m 
share in investment properties held  
in joint ventures) 
Refer to the Report of the Audit 
Committee (pages 106 to 114); 
Accounting policies (pages 172  
to 173); Notes 14 and 16 of the 
Financial statements (pages 172  
to 177).
The valuation of property, including 
investment properties and 
investment properties held in joint 
ventures, requires significant 
judgement and estimation by 
Management and their external 
valuers. Inaccuracies in inputs or 
unreasonable bases used in these 
judgements (such as in respect of 
estimated rental value, yield profile 
applied or costs to complete for 
development properties) could  
result in a material misstatement  
of the income statement and 
balance sheet.
There is also a risk that Management 
may influence the significant 
judgements and estimates in respect 
of property valuations in order  
to meet market expectations or 
bonus targets.
The uncertainties over the current 
economic environment caused by 
Covid-19 had an impact on the 
valuation of the Group’s properties. 
As referred to in note 14, CBRE has 
highlighted in its assessment of  
the fair value of the hotel property 
portfolio, valued at £406m, that 
there is limited transactional 
evidence and less certainty with 
regard to valuations and that market 
values can change rapidly in the 
context of current market conditions. 
Accordingly, CBRE and Management 
have stated that it has been 
necessary to make more judgements 
than are usually required and the 
Group has reported the valuation  
of the hotel property portfolio at 
31 March 2021 on the basis of a 
‘material valuation uncertainty’.

Our audit procedures over the valuation of property included:
We obtained an understanding of the Group’s processes and controls around  
the valuation of properties.
We evaluated the competence of the Group’s external valuer, CBRE, which 
included consideration of their qualifications and expertise.
We met with CBRE to discuss their valuation approach and the judgements 
they made in assessing the property valuation. Such judgements included 
the estimated rental value, yield profile and other assumptions that impact 
the value. 
We assessed and challenged these judgements made by CBRE in light of the 
Covid-19 pandemic and the impact that this has had on reducing transactional 
evidence that can be leveraged in the valuation process. We have obtained 
further explanation and sought alternative evidence where this is the case. 
In response to CBRE’s inclusion of a valuation uncertainty covering the 
hotel portfolio, specific consideration has been given to the judgements 
on these assets.
We selected a sample of investment properties based on a number of factors 
including size, risk (including Covid-19), representation across asset classes and 
segments and including a further random selection which in total comprised 
74% of the market value of investment properties (including investment 
properties held in joint ventures). For this sample of properties we tested source 
documentation provided by the Group to CBRE. This included agreeing a sample 
back to underlying lease data and vouching costs incurred to date in respect of 
development properties. 
We included Chartered Surveyors on our audit team who reviewed and 
challenged the valuation approach and assumptions for the same sample 
of properties. Our Chartered Surveyors compared the yields applied to each 
property to an expected range of yields taking into account available market 
data and asset specific considerations. They considered whether the other 
assumptions applied by the external valuer, such as the estimated rental values, 
voids, tenant incentives and development costs to complete were supported 
by available data. 
Together with our Chartered Surveyors, we met with the external valuer to 
further discuss the findings from our audit work described above and to seek 
further explanations as required.
We conducted analytical procedures on the properties not included in the sample 
reviewed in detail by our Chartered Surveyors by comparing assumptions and the 
value of each property in the portfolio by reference to our understanding of the  
UK real estate market, external market data and asset specific considerations  
to evaluate the appropriateness of the valuations adopted by the Group. Where 
values or assumptions were not in line with our expectations, we investigated 
further by discussing with Management and our Chartered Surveyors and, where 
appropriate, obtaining further evidence to support the movement in values.
We attended meetings between Management and CBRE to assess for evidence 
of undue Management influence and we obtained confirmation from CBRE that 
they had not been subject to undue influence from Management.
We performed a virtual site visit, accompanied by our Chartered Surveyors, 
to both 21 Moorfields and Lucent W1, being the two largest properties in 
the development programme by value. This enabled us to assess the stage 
of completion and gain specific insights into the development. 
We met with development directors and project managers for major properties 
in the development programme and assessed project costs, progress of 
development and leasing status and considered the reasonableness of the 
forecast costs to complete included in the valuations as well as identified 
contingencies, exposures and remaining risks, by comparing the total forecast 
costs to contractual arrangements and approved budgets. We corroborated  
the information provided by the development directors and the project 
managers through our review of cost analysis as well as the valuation outcome. 
We also reviewed development feasibilities and reporting against budget.
We assessed the adequacy of the disclosures of estimates and valuation 
assumptions in note 14 that were made in accordance with IFRS 13 –  
Fair Value Measurement.
Scope of our procedures 
We performed full scope audit procedures over valuation of all properties, 
including investment properties and investment properties held in joint ventures.

Landsec // Annual Report 2021 » Financial statementsRisk

Our response to the risk

Revenue recognition, including the 
timing of revenue recognition and 
the treatment of lease incentives 
2021: £519m rental income  
(2020: £611m rental income)
Refer to the Report of the Audit 
Committee (pages 106 to 114); 
Accounting policies (page 164);  
Note 6 of the Financial statements 
(page 164).
Market expectations and revenue 
profit-based targets may place 
pressure on Management to distort 
revenue recognition. This may result 
in overstatement or deferral of 
revenues to assist in meeting current 
or future targets or expectations, 
including through incorrect 
treatment of lease incentives.
The increase in the Covid-19 related 
rent concessions has had an impact 
on revenue recognition and there is  
a risk that the accounting treatment 
of these is not in line with the 
accounting standards.

Impairment of trade receivables, 
including lease incentive balances
2021: £110m Bad and doubtful  
debts expense (2020: £28m Bad  
and doubtful debts expense);  
2021: £111m Allowance for  
doubtful debts (2020: £30m 
Allowance for doubtful debts) 
Refer to the Report of the Audit 
Committee (pages 106 to 114); 
Accounting policies (pages 190  
and 194); Note 26 of the Financial 
statements (page 194).
With a more challenging environment 
in the retail sector and an increased 
number of CVAs and administrations, 
there is a continued risk that  
trade receivables, including lease 
incentives, are impaired. This risk  
has increased due to the ongoing 
implications of Covid-19 on rent  
and service charge collection.

Our audit procedures over revenue recognition included:
We tested controls governing approvals and changes to lease terms and the 
upload of this information to the Group’s property information management 
system (PIMS). We also performed controls testing over the billings process.
We selected a sample of new, existing and amended lease agreements in 
the year and agreed the key lease terms input into PIMS, including lease 
incentive clauses.
We performed data analytics procedures to recalculate rental income across 
the whole population of leases in the Group’s portfolio; this also covers the 
straight-lining rent adjustment for lease incentives. 
We obtained the schedules used to calculate straight-lining of revenue in 
accordance with IFRS 16 Leases. We tested the arithmetical accuracy of these 
schedules and that the straight lining was calculated in accordance with the 
guidance. For a sample of leases we agreed the lease information per the 
schedules back to lease agreements.
We assessed whether the revenue recognition policies adopted complied with 
IFRS with focus placed on the accounting treatment of Covid-19 related rent 
concessions, including the Covid-19 Customer support fund set up by the Group.
We tested a sample of rent concessions issued from the Customer support fund 
and agreed these back to source documentation.
We performed audit procedures specifically designed to address the risk of 
management override of controls including journal entry testing, which included 
a particular focus on journal entries which impact revenue.
Scope of our procedures 
The whole Group was subject to full scope audit procedures over revenue.

Our audit procedures over impairment of trade receivables included:
We obtained an understanding of the Group’s process and controls over the 
tenant billing and cash receipt process, including the process and controls over 
the assessment of bad and doubtful debts.
The Group’s accounting policy for assessing expected credit losses takes account 
of recent payment behaviours, expectations of likely default events, actual or 
expected insolvency filings or company voluntary arrangements, agreed 
concessions and trends in the wider macro-economic environment. We assessed 
the adequacy of provisions for bad and doubtful debts against this policy and 
our expectation of the current market. 
For both trade receivables and lease incentives, we performed an analysis of 
the Group’s exposure to the risk of retailers who are in CVA or administration 
and challenged whether the Group’s bad and doubtful debt assessment 
reflected this data. 
In challenging Management’s assessment of the recoverability of the lease 
incentives receivable balance we considered the financial viability and payment 
performance of tenants with significant related lease incentive balances.
For Covid-19 related rent concessions, where the Group waived rents already 
due, we tested a sample to confirm whether amounts previously invoiced were 
appropriately reflected in the Group’s bad debt charge.
We reviewed the Group’s disclosures over the significant accounting estimate 
related to the impairment of trade receivables.
Scope of our procedures 
The whole Group was subject to full scope audit procedures over impairment 
of trade receivables.

Key observations 
communicated to  
the Audit Committee

Based upon the 
audit procedures 
performed, we 
concluded that 
revenue has been 
recognised on an 
appropriate basis 
in the year.
Covid-19 related 
rent concessions are 
accounted for in line 
with the accounting 
standards.

Based upon the 
audit procedures 
performed, we 
concluded that the 
impairment of trade 
receivables, including 
lease incentive 
balances, has 
been appropriately 
accounted for, 
and disclosed in the 
financial statements.

In the prior year, our Auditor’s Report included a key audit matter in relation to going concern. In the current year, our response and key 
observations are outlined in the above section Conclusions relating to going concern. We have not designated Going concern as a key 
audit matter in the current year which reflects the lower level of uncertainty regarding the impact of the Covid-19 pandemic following 
the experiences of the previous year.

Page 

 149

Landsec // Annual Report 2021 » Financial statementsPage 

 150

Independent Auditor’s Report
continued

OUR APPLICATION OF MATERIALITY
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements on the 
audit and in forming our audit opinion. 

MATERIALITY
The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence the 
economic decisions of the users of the financial statements. Materiality provides a basis for determining the nature and extent of our 
audit procedures.

The table below sets out the materiality, performance materiality and threshold for reporting audit differences applied on our audit:

Overall

Specific – account balances not related 
to investment properties (either wholly 
owned or held within joint ventures) or 
loans and borrowing

Parent Company

Basis

Materiality

Performance materiality

Audit differences

0.9% of total assets (2020: 1% of 
total assets adjusted for certain 
cash items)

£99m
(2020: £131m)

£74m
(2020: £98m)

5% of average revenue profit before 
tax over two years (2020: 5% of 
revenue profit before tax)

£17m
(2020: £21m)

£13m
(2020: £16m)

£5m
(2020: £7m)

£1m
(2020: £1m)

0.9% of total assets (2020: 1% of 
total assets)

£55m
(2020: £62m)

£41m
(2020: £47m)

£3m
(2020: £3m)

When establishing our overall audit strategy, we determined a magnitude of uncorrected misstatements that we judged would be material 
for the financial statements as a whole. We determined that an asset-based measure would be the most appropriate basis for determining 
overall materiality given that key users of the Group’s financial statements are primarily focused on the valuation of the Group’s assets. 
Based on this, we determined that it is appropriate to set the overall materiality at 0.9% of total assets (2020: 1% of total assets adjusted 
for certain cash items). We adjusted total assets in 2020 to remove the impact of cash drawn down close to year end in response to the 
outbreak of the Covid-19 pandemic. This was paid back during the current financial year and so no such adjustment was required in setting 
materiality. We have reduced the percentage of the basis taken to reflect the increased risk profile from changes and uncertainty in the 
business environment due to Covid-19. We apply overall materiality to the investment property balances, including those in joint ventures, 
and other directly related balance sheet items such as the value of loans and borrowings which are secured against the Group’s investment 
properties. 

This provided a basis for determining the nature, timing and extent of risk assessment procedures, identifying and assessing the risk 
of material misstatement and determining the nature, timing and extent of further audit procedures.

We have determined that for other account balances not related to investment properties (either wholly owned or held within joint 
ventures) or loans and borrowings, a misstatement of less than overall materiality for the financial statements as a whole could influence 
the economic decisions of users. We believe that it is most appropriate to use a profit-based measure as profit is also a focus of users 
of the financial statements.

We have determined that materiality for these areas should be based upon average revenue profit before tax over two financial years 
(2020 and 2021), £333m (2020: revenue profit of £414m). This led to a reduction in the specific materiality in response to the impact 
Covid-19 has had on the profitability of the Group. Revenue profit has declined due to the impact of Covid-19 and the resulting bad debt 
charges. We conclude that the specific materiality is more appropriately determined using a normalised basis based on past results and 
that this better reflects a normal level of earnings. We selected a two-year period as this is more aligned with the impacts of the ongoing 
pandemic and other structural changes in the retail property market.

We benchmarked this change in basis to setting specific materiality against other UK listed REITs and determined that using a normalised 
basis gives a comparable approach in setting specific materiality.

We reassessed initial materiality at the year end date and, as actual total assets were lower than that which we had used as the initial 
basis for determining overall materiality, our final materiality was lower than the materiality we calculated initially.

PERFORMANCE MATERIALITY
The application of materiality at the individual account or balance level. It is set at an amount to reduce to an appropriately low level 
the probability that the aggregate of uncorrected and undetected misstatements exceeds materiality.

On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement is that 
overall performance materiality and specific performance materiality (i.e. our tolerance for misstatement in an individual account or 
balance) for the Group should be 75% (2020: 75%) of the respective materiality. We have set performance materiality at this percentage 
due to our past experience of the audit that indicates a lower risk of misstatements, both corrected and uncorrected.

Landsec // Annual Report 2021 » Financial statementsREPORTING THRESHOLD
An amount below which identified misstatements are considered as being clearly trivial.

We agreed with the Audit Committee that we would report to the Committee all uncorrected audit differences in excess of £5m (2020: £7m), 
as well as audit differences in excess of £1m (2020: £1m) that relate to our specific testing of the other account balances not related to 
investment properties or loans and borrowings which are set at 5% of their respective planning materiality. We also agreed to report 
differences below that threshold that, in our view, warranted reporting on qualitative grounds. We evaluate any uncorrected 
misstatements against both the quantitative measures of materiality discussed above and in light of other relevant qualitative 
considerations in forming our opinion.

OTHER INFORMATION 
The other information comprises the information included in the Annual Report, including the Strategic Report and Governance section 
set out on pages 2 to 145, other than the financial statements and our auditor’s report thereon. The directors are responsible for the other 
information contained within the Annual Report. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in this 
report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated.  
If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material 
misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material 
misstatement of the other information, we are required to report that fact.

We have nothing to report in this regard.

OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006
In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

In our opinion, based on the work undertaken in the course of the audit:
 › the information given in the strategic report and the directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and 

 › the Strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements.

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION
In the light of the knowledge and understanding of the Group and the Parent Company and its environment obtained in the course of the 
audit, we have not identified material misstatements in the Strategic Report or the Directors’ Report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, 
in our opinion:
 › adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not been received from 

branches not visited by us; or

 › the Parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with 

the accounting records and returns; or

 › certain disclosures of Directors’ remuneration specified by law are not made; or
 › we have not received all the information and explanations we require for our audit.

CORPORATE GOVERNANCE STATEMENT
The Listing Rules require us to review the Directors’ statement in relation to going concern, longer-term viability and that part of the 
Corporate Governance Statement relating to the Group and Company’s compliance with the provisions of the UK Corporate Governance 
Code specified for our review.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate Governance 
Statement is materially consistent with the financial statements or our knowledge obtained during the audit:
 › Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material 

uncertainties identified; pages 78 to 79;

 › Directors’ explanation as to its assessment of the Company’s prospects, the period this assessment covers and why the period is 

appropriate set out on page 78 to 79;

 › Directors’ statement on fair, balanced and understandable set out on page 107;
 › Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on pages 68 to 77;
 › The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems set out 

on pages 68 to 77; and

 › The section describing the work of the Audit Committee set out on pages 106 to 114.

Page 

 151

Landsec // Annual Report 2021 » Financial statementsPage 

 152

Independent Auditor’s Report
continued

RESPONSIBILITIES OF DIRECTORS
As explained more fully in the Directors’ Responsibilities Statement set out on page 145, the Directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine 
is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Directors are responsible for assessing the Group and Parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the 
Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so.

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high 
level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

EXPLANATION AS TO WHAT EXTENT THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD 
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect irregularities, including fraud. The risk of not detecting a material misstatement due to fraud 
is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery 
or intentional misrepresentations, or through collusion. The extent to which our procedures are capable of detecting irregularities, 
including fraud is detailed below.

However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the 
Company and Management.

Our approach was as follows: 
 › We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the most 
relevant to the presentation of the Annual Report and Accounts are those that relate to the reporting framework (IFRS, the Companies 
Act 2006 and UK Corporate Governance Code), the relevant tax regulations in the United Kingdom, including the UK REIT regulations, 
the UK General Data Protection Regulation (GDPR), Health & Safety Regulations and the Bribery Act. There are no significant industry 
specific laws or regulations that we considered in determining our approach. We understood how Land Securities Group PLC is complying 
with those frameworks through enquiry with Management, and by identifying the Group’s policies and procedures regarding compliance 
with laws and regulations. We also identified those members of Management who have the primary responsibility for ensuring 
compliance with laws and regulations, and for reporting any known instances of non-compliance to those charged with governance. 
We corroborated our enquiries through our review of Board minutes and papers provided to the Board and the Audit Committee, as well 
as consideration of the results of our audit procedures across the Group to either corroborate or provide contrary evidence which was 
then followed up. Our assessment included the tone from the top and the emphasis on a culture of honest and ethical behaviour. 
 › We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur by 

reviewing the Company’s risk register and enquiry with Management and the Audit Committee during the planning and execution phases 
of our audit. We considered the programmes and controls that the Group has established to address risks identified, or that otherwise 
prevent, deter and detect fraud; and how Management monitors those programmes and controls.

 › Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. 

Our procedures involved:
 – Enquiry of Management, and when appropriate, those charged with governance regarding their knowledge of any non-compliance 

or potential non-compliance with laws and regulations that could affect the financial statements;

 – Reading minutes of meetings of those charged with governance;
 – Obtaining electronic confirmations from the Group’s banking providers to vouch the existence of cash balances and completeness 

of loans, borrowings and other treasury positions such as derivatives;

 – Obtaining and reading correspondence from legal and regulatory bodies, including the FRC and HMRC; and
 – Journal entry testing, with a focus on manual journals and journals indicating large or unusual transactions based on our understanding 

of the business. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website 
at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Landsec // Annual Report 2021 » Financial statementsOTHER MATTERS WE ARE REQUIRED TO ADDRESS
 › Following the recommendation from the Audit Committee, we were appointed by the Parent Company at the AGM on 18 July 2013 to audit 

the financial statements for the year ending 31 March 2014 and subsequent financial periods. 

 › The period of total uninterrupted engagement including previous renewals and reappointments is seven years, covering the years ending 

31 March 2014 to 31 March 2021.

 › The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Parent Company and we remain 

independent of the Group and the Parent Company in conducting the audit. 

 › The audit opinion is consistent with the additional report to the Audit Committee.

USE OF OUR REPORT
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone 
other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

KATHRYN BARROW
SENIOR STATUTORY AUDITOR

for and on behalf of Ernst & Young LLP, Statutory Auditor
London
18 May 2021

Page 

 153

Landsec // Annual Report 2021 » Financial statementsIncome statement
for the year ended 31 March 2021

Revenue 
profit
£m

 Capital 
and other 
items
£m

Notes

Revenue 
Costs – bad and doubtful debts expense 

Costs – other

Share of post–tax profit/(loss) from joint ventures

Profit/(loss) on disposal of investment properties

Net deficit on revaluation of investment properties

Operating profit/(loss)

Finance income

Finance expense

Profit/(loss) before tax

Taxation

Loss attributable to shareholders

Loss per share attributable to shareholders:

Basic loss per share

Diluted loss per share

631

(110)

(218)

303

8

–

–

311

15

(75)

251

6

7

7

16

14

10

10

12

5

5

2021

Total
£m

635

(110)

(223)

302

(192)

8

(1,448)

(1,330)

16

(79)

4

–

(5)

(1)

(200)

8

(1,448)

(1,641)

1

(4)

(1,644)

(1,393)

–

(1,393)

(188.2)p

(188.2)p

Statement of comprehensive income
for the year ended 31 March 2021

Loss attributable to shareholders 

Items that may be subsequently reclassified to the income statement:

Movement in cash flow hedges

Items that will not be subsequently reclassified to the income statement:

Movement in the fair value of other investments

Net re–measurement (loss)/gain on defined benefit pension scheme

Deferred tax credit/(charge) on re–measurement above

Other comprehensive (loss)/income attributable to shareholders 

Page 

 154

Revenue 
profit
£m

 Capital 
and other 
items
£m

740

(28)

(241)

471

22

–

–

493

17

(96)

414

1

–

(5)

(4)

(173)

(6)

(1,000)

(1,183)

1

(69)

(1,251)

2020

Total
£m

741

(28)

(246)

467

(151)

(6)

(1,000)

(690)

18

(165)

(837)

5

(832)

(112.4)p

(112.4)p

Notes

2021

Total
£m

2020

Total
£m

(1,393)

(832)

–

(1)

(3)

(12)

2

(13)

(3)

6

(1)

1

33

12

Total comprehensive loss attributable to shareholders 

(1,406)

(831)

Landsec // Annual Report 2021 » Financial statementsBalance sheets
at 31 March 2021

Non-current assets
Investment properties
Intangible assets 
Net investment in finance leases
Investments in joint ventures
Investments in subsidiary undertakings
Trade and other receivables
Other non-current assets
Total non-current assets

Current assets
Trading properties 
Trade and other receivables
Monies held in restricted accounts and deposits
Cash and cash equivalents
Other current assets
Total current assets

Total assets

Current liabilities
Borrowings 
Trade and other payables
Other current liabilities
Total current liabilities

Non-current liabilities
Borrowings 
Trade and other payables
Other non-current liabilities
Total non-current liabilities

Total liabilities

Net assets

Equity
Capital and reserves attributable to shareholders 
Ordinary shares
Share premium
Other reserves
Merger reserve
Retained earnings
Total equity

Notes

2021
£m

14
19
18
16
28
26
29

15
26
22
23
30

21
27
31

21
27
32

35

Group

2020
£m

11,297
14
156
824
–
178
32
12,501

24
433
9
1,345
48
1,859

2021
£m

–
–
–
–
6,101
–
–
6,101

–
–
3
–
–
3

Company

2020
£m

–
–
–
–
6,213
–
–
6,213

–
–
4
–
–
4

9,607
8
152
625
–
170
22
10,584

36
354
10
–
6
406

10,990

14,360

6,104

6,217

(906)
(252)
(7)
(1,165)

(2,610)
(1)
(2)
(2,613)

(977)
(270)
(2)
(1,249)

(4,355)
(1)
(5)
(4,361)

–
(2,630)
–
(2,630)

–
(2,406)
–
(2,406)

–
–
–
–

–
–
–
–

(3,778)

(5,610)

(2,630)

(2,406)

7,212

8,750

3,474

3,811

80
317
28
–
6,787
7,212

80
317
27
–
8,326
8,750

80
317
28
374
2,675
3,474

80
317
27
374
3,013
3,811

The loss for the year of the Company was £205m (2020: loss of £89m).

The financial statements on pages 154 to 204 were approved by the Board of Directors on 17 May 2021 and were signed on its behalf by:

MARK ALLAN
DIRECTORS

MARTIN GREENSLADE

Page 

 155

Landsec // Annual Report 2021 » Financial statementsStatements of changes in equity
for the year ended 31 March 2021

At 1 April 2019

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders

Total transactions with shareholders

Page 

 156

Attributable to shareholders

Ordinary 
shares
£m

80

Share 
premium
£m

317

Other 
reserves
£m

26

Retained 
earnings
£m

9,497

Group

Total  

equity
£m

9,920

–

–

–

–

–

–

–

–

–

1

–

1

(831)

(831)

2

(342)

(340)

3

(342)

(339)

At 31 March 2020

80

317

27

8,326

8,750

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders 

Acquisition of own shares 

Total transactions with shareholders 

–

–

–

–

–

–

–

–

–

–

–

4

–

(3)

1

(1,406)

(1,406)

–

(133)

–

(133)

4

(133)

(3)

(132)

At 31 March 2021

80

317

28

6,787

7,212

At 1 April 2019

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders

Total transactions with shareholders

Attributable to shareholders

Company

Ordinary 
shares
£m

80

Share 
premium
£m

317

Other 
reserves
£m

26

Merger 
reserve 
£m

374

Retained 
earnings1
£m

3,442

Total  

equity
£m

4,239

–

–

–

–

–

–

–

–

–

1

–

1

–

–

–

–

(89)

(89)

2

(342)

(340)

3

(342)

(339)

At 31 March 2020

80

317

27

374

3,013

3,811

Total comprehensive loss for the financial year

Transactions with shareholders:

Share-based payments

Dividends paid to shareholders

Acquisition of own shares 

Total transactions with shareholders 

At 31 March 2021

1. Available for distribution.

–

–

–

–

–

–

–

–

–

–

–

4

–

(3)

1

–

–

–

–

–

(205)

(205)

–

(133)

–

(133)

4

(133)

(3)

(132)

80

317

28

374

2,675

3,474

Landsec // Annual Report 2021 » Financial statementsStatement of cash flows
for the year ended 31 March 2021

Cash flows from operating activities

Net cash generated from operations

Interest received

Interest paid

Rents paid

Capital expenditure on trading properties

Other operating cash flows

Net cash inflow from operating activities

Cash flows from investing activities

Investment property development expenditure

Other investment property related expenditure

Acquisition of investment properties

Disposal of investment properties

Deferred consideration received

Cash contributed to joint ventures

Cash distributions from joint ventures

Other investing cash flows

Net cash inflow/(outflow) from investing activities

Cash flows from financing activities

Proceeds from new borrowings (net of finance fees)

Repayment of bank debt

Repayment of medium term notes

Redemption of medium term notes

Premium paid on redemption of medium term notes

Net cash outflow from derivative financial instruments

Settlement of redemption liability

Dividends paid to shareholders 

(Increase)/decrease in monies held in restricted accounts and deposits

Other financing cash flows

Net cash (outflow)/inflow from financing activities

(Decrease)/increase in cash and cash equivalents for the year

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

Notes

13

2021
£m

322

4

(83)

(9)

(1)

–

13

233

2020
£m

504

16

(108)

(12)

(2)

3

401

(154)

(47)

(16)

45

–

(13)

69

–

(177)

(41)

(99)

631

10

–

16

(6)

16

16

21

21

21

21

21

334

(116)

–

1,701

(1,755)

–

(12)

(3)

(12)

–

–

(47)

(196)

(59)

(1)

(36)

11

(127)

(342)

(1)

(2)

27

(1)

(1,912)

1,046

(1,345)

1,345

–

1,331

14

1,345

23

The Company did not hold any cash and cash equivalents balances at 31 March 2021 (2020: none) and therefore did not have any cash 
flows in the year then ended (2020: none).

Page 

 157

Landsec // Annual Report 2021 » Financial statementsNotes to the financial statements
for the year ended 31 March 2021

Page 

 158

SECTION 1 – GENERAL 
This section contains a description of the Group’s significant accounting policies that relate to the financial statements as a whole. 
A description of accounting policies specific to individual areas (e.g. investment properties) is included within the relevant note to the 
financial statements.

This section also includes a summary of new accounting standards, amendments and interpretations that have been applied in the year 
and those not yet adopted, and their actual or expected impact on the reported results of the Group.

1. BASIS OF PREPARATION AND CONSOLIDATION 
BASIS OF PREPARATION
These financial statements have been prepared on a going concern basis and in accordance with international accounting standards 
in conformity with the Companies Act 2006. The Group financial statements have been prepared in accordance with IFRSs and IFRICs 
adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. The financial statements have been prepared 
in Pounds Sterling (rounded to the nearest one million), which is the presentation currency of the Group (Land Securities Group PLC and 
all its subsidiary undertakings), and under the historical cost convention as modified by the revaluation of investment property, financial 
assets at fair value through other comprehensive income (without recycling), derivative financial instruments and pension assets.

The preparation of financial statements in conformity with generally accepted accounting principles (GAAP) requires the use of estimates 
and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported 
amounts of revenues and expenses during the reporting period. Although these estimates are based on management’s best knowledge 
of the amount, event or actions, actual results ultimately may differ from those estimates. 

Land Securities Group PLC (the Company) has not presented its own statement of comprehensive income (and separate income 
statement), as permitted by Section 408 of Companies Act 2006. The Merger reserve arose on 6 September 2002 when the Company 
acquired 100% of the issued share capital of Land Securities PLC. The Merger reserve represents the excess of the cost of acquisition over 
the nominal value of the shares issued by the Company to acquire Land Securities PLC. The Merger reserve does not represent a realised 
or distributable profit. Other reserves includes the Capital redemption reserve, which represents the nominal value of cancelled shares, 
the Share-based payment reserve and Own shares held by the Group.

GOING CONCERN
As the impact of Covid-19 on the Group continues to be significant, particularly on our ability to collect rent and service charge from 
customers, the Directors have continued to place additional focus on the appropriateness of adopting the going concern assumption 
in preparing the financial statements for the year ended 31 March 2021. The Group’s going concern assessment considers changes in the 
Group’s principal risks (see pages 71 to 77) and is dependent on a number of factors, including our financial performance and continued 
access to borrowing facilities. Access to our borrowing facilities is dependent on our ability to continue to operate the Group’s secured 
debt structure within its financial covenants, which are described in note 21. 

In order to satisfy themselves that the Group has adequate resources to continue as a going concern for the foreseeable future, the 
Directors have reviewed a cash flow model which considers the impact of pessimistic assumptions on the Group’s operating environment 
(the ‘Viability scenario’). This model reflects unfavourable macro-economic conditions, a continuation of difficulties experienced collecting 
rent and service charge from our customers and removes uncommitted acquisitions, disposals and developments. We also assume that 
we are unable to raise any new finance over this period.

Landsec // Annual Report 2021 » Financial statementsThe Group’s key metrics from the Viability scenario as at the end of the going concern assessment period, which covers the twelve months 
to 31 May 2022, are shown below alongside the actual position at 31 March 2021.

Key metrics

Security Group LTV

Adjusted net debt

EPRA net tangible assets

Available financial headroom

31 March 2021

31 May 2022

Viability scenario

32.7%

£3,489m

£7,300m

£1.6bn

36.8%

£3,319m

£5,792m

£1.8bn

In our Viability scenario, the Group has sufficient cash reserves, with our Security Group LTV ratio remaining less than 65% and interest 
cover above 1.45x, for a period of at least 12 months from the date of authorisation of these financial statements. The value of our assets 
would need to fall from 31 March 2021 values by a further 50% for LTV to reach 65%. The Directors consider the likelihood of this occurring 
over the going concern assessment period to be remote. 

The Security Group requires earnings of at least £71m in the year ending 31 March 2022 for interest cover to remain above 1.45x in the 
Viability scenario, which would ensure compliance through to the end of the going concern assessment period. Despite the challenging 
trading conditions experienced during the year ended 31 March 2021, Security Group earnings are well above the level required to meet 
the interest cover covenant. Therefore, the Directors do not anticipate a reduction in Security Group earnings over the period ending 
31 May 2022 to a level that would result in a breach of the interest cover covenant, even if the trading conditions experienced in the 
year ended 31 March 2021 continue over this period. More detail on the Security Group can be found in note 25.

The Directors have also considered a reverse stress-test scenario which assumes no further rent will be received to determine when our 
available cash resources would be exhausted. Even under this extreme scenario, the Group continues to have sufficient cash reserves to 
continue in operation throughout the going concern assessment period.

Based on these considerations, together with available market information and the Directors’ knowledge and experience of the Group’s 
property portfolio and markets, the Directors have adopted the going concern basis in preparing these financial statements for the year 
ended 31 March 2021.

BASIS OF CONSOLIDATION
The consolidated financial statements for the year ended 31 March 2021 incorporate the financial statements of the Company and all its 
subsidiary undertakings. Subsidiary undertakings are those entities controlled by the Company. Control exists where an entity is exposed 
to variable returns and has the ability to affect those returns through its power over the investee.

The results of subsidiaries and joint ventures acquired or disposed of during the year are included from the effective date of acquisition 
or to the effective date of disposal. Accounting policies of subsidiaries and joint ventures which differ from Group accounting policies 
are adjusted on consolidation.

Where instruments in a subsidiary held by third parties are redeemable at the option of the holder, these interests are classified as a 
financial liability, called the redemption liability. The liability is carried at fair value; the value is reassessed at the balance sheet date 
and movements are recognised in the income statement.

Joint arrangements are those entities over whose activities the Group has joint control, established by contractual agreement. Interests in 
joint arrangements are accounted for as either a joint venture or a joint operation. A joint arrangement is accounted for as a joint venture 
when the Group, along with the other parties that have joint control of the arrangement, have rights to the net assets of the arrangement. 
Interests in joint ventures are equity accounted. The equity method requires the Group’s share of the joint venture’s post-tax profit or loss 
for the year to be presented separately in the income statement and the Group’s share of the joint venture’s net assets to be presented 
separately in the balance sheet. A joint arrangement is accounted for as a joint operation when the Group, along with the parties that 
have joint control of the arrangement, have rights to the assets and obligations for the liabilities relating to the arrangement. Joint 
operations are accounted for by including the Group’s share of the assets, liabilities, income and expenses on a line-by-line basis.

Intra-group balances and any unrealised gains and losses arising from intra-group transactions are eliminated in preparing the consolidated 
financial statements. Unrealised gains arising from transactions with joint ventures are eliminated to the extent of the Group’s interest in the 
joint venture concerned. Unrealised losses are eliminated in the same way, but only to the extent that there is no evidence of impairment.

Page 

 159

Landsec // Annual Report 2021 » Financial statementsPage 

 160

2. SIGNIFICANT ACCOUNTING JUDGEMENTS AND ESTIMATES
The preparation of financial statements in conformity with IFRS requires management to exercise judgement in applying the Group‘s 
accounting policies. The areas where the Group considers the judgements to be most significant involve assumptions or estimates in 
respect of future events, where actual results may differ from these estimates. 

JUDGEMENTS
 › Recognising revenue where property management activities are performed by a third party (note 6)

 › Compliance with the Real Estate Investment Trust (REIT) taxation regime and the recognition of deferred tax assets and liabilities (note 12)

 › Accounting for property acquisitions and disposals (note 14)

ESTIMATES
 › Valuation of investment and trading properties (note 14)

 › Impairment of trade receivables (note 26)

3. CHANGES IN ACCOUNTING POLICIES AND STANDARDS
The accounting policies used in these financial statements are consistent with those applied in the last annual financial statements, 
as amended where relevant to reflect the adoption of new standards, amendments and interpretations which became effective in 
the year, none of which have had a significant impact on the Group or Company’s income statement or balance sheet.

AMENDMENTS TO IFRS 
A number of new standards, amendments to standards and interpretations have been issued but are not yet effective for the Group. 
The application of these new standards, amendments and interpretations are not expected to have a significant impact on the Group’s 
income statement or balance sheet.

SECTION 2 – PERFORMANCE 
This section focuses on the performance of the Group for the year, including segmental information, earnings per share and net assets 
per share, together with further details on specific components of the income statement and dividends paid.

Our property portfolio is a combination of properties that are wholly owned by the Group, part owned through joint arrangements and 
properties owned by the Group but where a third party holds a non-controlling interest. Internally, management review the results of the 
Group on a basis that adjusts for these different forms of ownership to present a proportionate share. The Combined Portfolio, with assets 
totalling £10.8bn, is an example of this approach, reflecting the economic interest we have in our properties regardless of our ownership 
structure. We consider this presentation provides further understanding to stakeholders of the activities and performance of the Group, 
as it aggregates the results of all of the Group’s property interests which under IFRS are required to be presented across a number of line 
items in the statutory financial statements.

The same principle is applied to many of the other measures we discuss and, accordingly, a number of our financial measures include the 
results of our joint ventures and subsidiaries on a proportionate basis. Measures that are described as being presented on a proportionate 
basis include the Group’s share of joint ventures on a line-by-line basis and are adjusted to exclude the non-owned elements of our 
subsidiaries. This is in contrast to the Group’s statutory financial statements, where the Group’s interest in joint ventures is presented as 
one line on the income statement and balance sheet, and all subsidiaries are consolidated at 100% with any non-owned element being 
adjusted as a non-controlling interest or redemption liability, as appropriate. Our joint operations are presented on a proportionate basis 
in all financial measures.

Our income statement has two key components: the income we generate from leasing our investment properties net of associated costs 
(including interest expense), which we refer to as revenue profit, and items not directly related to the underlying rental business, principally 
valuation changes, profits or losses on the disposal of properties, refinancing activity and exceptional items, which we refer to as Capital 
and other items. Our income statement is presented in a columnar format, split into those items that relate to revenue profit and Capital 
and other items. The total column represents the Group’s results presented in accordance with IFRS; the other columns provide additional 
information. We believe revenue profit provides further understanding of the results of the Group’s operational performance to stakeholders 
as it focuses on the rental income performance of the business and excludes Capital and other items which can vary significantly from year 
to year. A full definition of revenue profit is given in the glossary. The components of revenue profit are presented on a proportionate basis 
in note 4.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements4. SEGMENTAL INFORMATION
The Group’s operations are managed across four operating segments, being Central London, Regional retail, Urban opportunities and 
Subscale sectors. 

The Central London segment includes all assets geographically located within central London. Regional retail includes all regional shopping 
centres and shops outside London and our outlets. The Urban opportunities segment includes those assets where we see the most 
potential for capital investment. Subscale sectors mainly includes assets that will not be a focus for capital investment and consists 
of leisure and hotel assets and retail parks.

In the year ended 31 March 2020, we merged our London Portfolio and Retail Portfolio and amended our reporting to the Executive 
Committee (ExecCom) to reflect the predominant use class of our assets, grouped into Office, Retail and Specialist. Subsequently, during 
the year ended 31 March 2021, we merged these three segments into four new reporting segments to support our new strategy and better 
reflect the way the business is now being managed. The comparative year has been presented in the new format and a reconciliation to 
the previous presentation has been provided on our website.

Management has determined the Group’s operating segments based on the information reviewed by Senior Management to make 
strategic decisions. Until 8 December 2020, the chief operating decision maker was ExecCom, which comprised the Executive Directors, 
the Group General Counsel and Company Secretary and the Group HR Director. From 9 December 2020, ExecCom was replaced by the 
Executive Leadership Team (ELT), comprising the Executive Directors and the Managing Directors. The information presented to ELT 
includes reports from all functions of the business as well as strategy, financial planning, succession planning, organisational development 
and Group-wide policies. 

The Group’s primary measure of underlying profit before tax is revenue profit. However, Segment net rental income is the lowest level to 
which the profit arising from the ongoing operations of the Group is analysed between the four segments. The indirect costs, which are 
predominantly staff costs, are all treated as indirect expenses and are not allocated to individual segments. 

The Group manages its financing structure, with the exception of joint ventures, on a pooled basis. Individual joint ventures may have 
specific financing arrangements in place. Debt facilities and finance expenses, including those of joint ventures, are managed centrally 
and are therefore not attributed to a particular segment. Unallocated income and expenses are items incurred centrally which are not 
directly attributable to one of the segments.

All items in the segmental information note are presented on a proportionate basis. A reconciliation from the Group income statement 
to the information presented in the segmental information note is included in table 114.

Page 

 161

Landsec // Annual Report 2021 » Financial statements4. SEGMENTAL INFORMATION CONTINUED

Revenue profit

Central 
London
£m
300
9
309

Regional 
retail
£m
162
–
162

Urban 
opps
£m
26
–
26

Subscale 
sectors
£m
81
–
81

(3)
306

39
(39)
–
18
(27)
(17)
280

(5)
157

35
(38)
(3)
10
(23)
(69)
72

–
26

5
(5)
–
1
(5)
(10)
12

(1)
80

–
(2)
(2)
3
(9)
(31)
41

Rental income
Finance lease interest 
Gross rental income  
(before rents payable)
Rents payable1
Gross rental income  
(after rents payable)
Service charge income
Service charge expense
Net service charge expense
Other property related income
Direct property expenditure
Bad and doubtful debts expense
Segment net rental income
Other income
Indirect expense
Depreciation
Revenue profit before interest
Finance income
Finance expense 
Joint venture net finance expense
Revenue profit

2021

Total
£m
569
9
578

(9)
569

79
(84)
(5)
32
(64)
(127)
405
2
(77)
(5)
325
15
(75)
(14)
251

Central 
London
£m
324
9
333

Regional 
retail
£m
201
–
201

Urban 
opps
£m
29
–
29

Subscale 
sectors
£m
115
–
115

(6)
327

50
(49)
1
18
(31)
(5)
310

(8)
193

43
(46)
(3)
11
(30)
(18)
153

–
29

5
(5)
–
2
(6)
(3)
22

(1)
114

–
(2)
(2)
2
(9)
(7)
98

1. Included within rents payable is lease interest payable of £2m (2020: £3m) and £1m (2020: £1m) for the Central London and Subscale sectors segments respectively. 

Reconciliation of revenue profit to loss before tax

Revenue profit

Capital and other items

Valuation and profit on disposals
Net deficit on revaluation of investment properties
Profit/(loss) on disposal of investment properties
(Loss)/profit on disposal of trading properties

Net finance expense (excluded from revenue profit)
Fair value movement on interest-rate swaps
Premium on redemption of medium term notes (MTNs)
Other net finance income

Exceptional items
Impairment of intangible asset
Impairment of goodwill

Other
Profit from long-term development contracts
Gain on settlement of liability
Other

2021
Total
£m
251

(1,646)
5
(1)
(1,642)

(1)
(3)
1
(3)

(4)
–
(4)

–
4
1
5

Loss before tax

(1,393)

Page 

 162

2020

Total
£m
669
9
678

(15)
663

98
(102)
(4)
33
(76)
(33)
583
2
(72)
(4)
509
17
(96)
(16)
414

2020
Total
£m
414

(1,179)
(6)
7
(1,178)

(9)
(59)
–
(68)

(4)
(1)
(5)

3
–
(3)
–

(837)

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements5. PERFORMANCE MEASURES
In the tables below, we present earnings per share and net assets per share calculated in accordance with IFRS, together with our own 
adjusted measure and certain measures defined by the European Public Real Estate Association (EPRA), which have been included to 
assist comparison between European property companies. Three of the Group’s key financial performance measures are adjusted diluted 
earnings per share, EPRA net tangible assets per share and total business return.

Adjusted earnings, which is a tax adjusted measure of revenue profit, is the basis for the calculation of adjusted earnings per share. 
We believe adjusted earnings and adjusted earnings per share provide further insight into the results of the Group’s operational 
performance to stakeholders as they focus on the rental income performance of the business and exclude Capital and other items 
which can vary significantly from year to year.

Earnings per share

Year ended 31 March 2021

Year ended 31 March 2020

Loss attributable to shareholders 
Taxation
Valuation and profit on disposals
Net finance expense (excluded from revenue profit)
Exceptional items
Other
(Loss)/profit used in per share calculation

Basic (loss)/earnings per share

Diluted (loss)/earnings per share1

Loss for 
the year
£m
(1,393)
–
–
–
–
–
(1,393)

EPRA 
earnings
£m
(1,393)
–
1,642
3
4
(5)
251

Adjusted 
earnings 
£m
(1,393)
–
1,642
3
4
(5)
251

Loss for 
the year
£m
(832)
–
–
–
–
–
(832)

IFRS
(188.2)p

(188.2)p

EPRA
33.9p

33.9p

Adjusted
33.9p

IFRS
(112.4)p

33.9p

(112.4)p

EPRA 
earnings
£m
(832)
(5)
1,178
68
5
–
414

EPRA
55.9p

55.9p

Adjusted
 earnings
£m
(832)
(5)
1,178
68
5
–
414

Adjusted
55.9p

55.9p

1. In the years ended 31 March 2021 and 31 March 2020, share options are excluded from the weighted average diluted number of shares when calculating IFRS diluted loss per 

share because they are not dilutive.

Net assets per share

Net assets attributable to shareholders
Excess of fair value over net investment in finance leases book value
Deferred tax liability on intangible asset
Goodwill on deferred tax liability (note 19)
Other intangible asset (note 19)
Fair value of interest-rate swaps
Excess of fair value of debt over book value (note 21)
Net assets used in per share calculation

Net assets per share

Diluted net assets per share

Number of shares

Ordinary shares

Treasury shares

Own shares

Number of shares – basic

Dilutive effect of share options

Number of shares – diluted

Page 

 163

31 March 2021

31 March 2020

Net assets
£m
7,212
-
-
-
-
-
-
7,212

EPRA NDV
£m
7,212
93
-
(1)
-
-
(244)
7,060

EPRA NTA 
£m
7,212
93
1
(1)
(2)
(3)
-
7,300

IFRS
975p

973p

EPRA NDV
n/a

EPRA NTA
n/a

953p

985p

Net assets
£m
8,750
-
-
-
-
-
-
8,750

IFRS
1,182p

1,181p

EPRA NDV
£m
8,750
90
-
(1)
-
-
(274)
8,565

EPRA NDV
n/a

1,156p

Weighted 
average 
million

2021

31 March 
million

Weighted 
average 
million

751

(10)

(1)

740

1

741

751

(10)

(1)

740

1

741

751

(10)

(1)

740

1

741

EPRA NTA
£m
8,750
90
1
(1)
(7)
1
-
8,834

EPRA NTA
n/a

1,192p

2020

31 March 
million

751

(10)

(1)

740

1

741

Landsec // Annual Report 2021 » Financial statementsPage 

 164

5. PERFORMANCE MEASURES CONTINUED
Total business return is calculated as the cash dividends per share paid in the year plus the change in EPRA NTA per share, divided by the 
opening EPRA NTA per share. We consider this to be a useful measure for shareholders as it gives an indication of the total return on equity 
over the year.

Total business return based on EPRA NTA

Decrease in EPRA NTA per share 

Dividend paid per share in the year (note 11)

Total return (a)

EPRA NTA per share at the beginning of the year (b)

Total business return (a/b)

6. REVENUE

  ACCOUNTING POLICY

Year ended 
31 March 
2021
pence

Year ended 
31 March 
2020
pence

(207)

18

(189)

1,192

-15.9%

(156)

46

(110)

1,348

-8.2%

Rental income, including fixed rental uplifts, is recognised in the income statement on a straight-line basis over the term of the lease. 
Lease incentives being offered to occupiers to enter into a lease, such as an initial rent-free period or a cash contribution to fit out or similar 
costs, are an integral part of the net consideration for the use of the property and are therefore recognised on the same straight-line basis. 
Where the total consideration due under a lease is modified, for example, where a concession is granted to a tenant prior to the date 
the conceded rent falls due, the revised total amount due under the lease is recognised on a straight-line basis over the remaining term 
of the lease. 

Contingent rents, being lease payments that are not fixed at the inception of a lease, for example turnover rents, are variable consideration 
and are recorded as income in the year in which they are earned. Where a single payment is received from a tenant to cover both rent and 
service charge, the service charge component is separated and reported as service charge income.

The Group’s revenue from contracts with customers, as defined in IFRS 15, includes service charge income, other property related income, 
trading property sales proceeds and long-term development contract income.

Service charge income and management fees are recorded as income over time in the year in which the services are rendered. Revenue is 
recognised over time because the tenants benefit from the services as soon as they are rendered by the Group. The actual service provided 
during each reporting period is determined using cost incurred as the input method.

Other property related income includes development and asset management fees. These fees are recognised over time, using time elapsed 
as the input method which measures the benefit simultaneously received and consumed by the customer, over the period the development 
or asset management services are provided.

Proceeds received on the sale of trading properties are recognised when control of the property transfers to the buyer, i.e. the buyer  
has the ability to direct the use of the property and the right to the cash inflows and outflows generated by it. This generally occurs on 
unconditional exchange or on completion. If completion is expected to occur significantly after exchange or if the Group has significant 
outstanding obligations between exchange and completion, the Group assesses whether there are multiple performance obligations  
in the contract and recognises revenue as each performance obligation is satisfied.

When property is let under a finance lease, the Group recognises a receivable equal to the net investment in the lease at inception of the 
lease. Rentals received are accounted for as repayments of principal and finance income as appropriate. Finance income is allocated to 
each period during the lease term so as to produce a constant periodic rate of interest on the remaining net investment in the finance 
lease and is recognised within revenue.

Revenue on long-term development contracts is recognised over time over the period of the contract as the Group creates or enhances 
an asset that the customer controls. Progress towards completion of the development, by reference to the value of work completed using 
the costs incurred to date as a proportion of total costs expected to be incurred over the term of the contract is used as the input method.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements  SIGNIFICANT ACCOUNTING JUDGEMENT

For those properties where the property management activities are performed by a third party, the Group considers the third party  
to be the principal delivering the service. The key factors considered by the Group when making this judgement include the following 
responsibilities of the third party:

 › selecting suppliers and ensuring all services are delivered

 › establishing prices and seeking efficiencies

 › risk management and compliance

In addition, the residual rights residing with the Group are generally protective in nature.

All revenue is classified within the ‘Revenue profit’ column of the income statement, with the exception of proceeds from the sale of 
trading properties, income from long-term development contracts and the non-owned element of the Group’s subsidiaries which are 
presented in the ‘Capital and other items’ column.

Rental income (excluding adjustment for lease incentives)

Adjustment for lease incentives

Rental income

Service charge income

Other property related income

Finance lease interest

Gain on settlement of liability

Other income

Revenue per the income statement

Revenue  
profit
£m

Capital 
and other 
items
£m

548

(29)

519

70

31

9

–

2

631

–

–

–

–

–

–

4

–

4

2021

Total
£m

548

(29)

519

70

31

9

4

2

Revenue  
profit
£m

630

(20)

610

88

31

9

–

2

635

740

Capital 
and other 
items
£m

1

–

1

–

–

–

–

–

1

The following table reconciles revenue per the income statement to the individual components of revenue presented in note 4.

Group
£m

519

70

31

–

9

–

4

2

Joint 
ventures
£m

50

9

1

4

–

1

–

2

635

67

Adjustment 
for 
non-wholly 
owned 
subsidiaries1
£m

–

–

–

–

–

–

–

–

–

2021

Total
£m

569

79

32

4

9

1

4

4

Group
£m

611

88

31

–

9

–

–

2

702

741

Joint 
 ventures
£m

59

10

2

21

–

3

–

–

95

Rental income

Service charge income

Other property related income

Trading property sales proceeds

Finance lease interest

Long-term development contract income

Gain on settlement of liability

Other income

Revenue in the segmental 
information note

Adjustment 
for 
non-wholly 
owned
 subsidiaries1
£m

(1)

–

–

–

–

–

–

–

(1)

835

1. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group purchased this interest thereby 

settling the redemption liability.

Page 

 165

2020

Total
£m

631

(20)

611

88

31

9

–

2

741

2020

Total
£m

669

98

33

21

9

3

–

2

Landsec // Annual Report 2021 » Financial statementsPage 

 166

7.  COSTS 

  ACCOUNTING POLICY

The carrying amounts of the Group’s non-financial assets, other than investment properties, are reviewed at each reporting date to 
determine whether there is any indication of impairment. If any such indication exists, the asset’s recoverable amount is estimated. 
An impairment loss is recognised in the income statement whenever the carrying amount of an asset exceeds its recoverable amount. 
The recoverable amount of an asset is the greater of its fair value less costs to sell and its value in use. The value in use is determined as 
the net present value of the future cash flows expected to be derived from the asset, discounted using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset. An impairment loss is reversed if there has been 
a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s 
carrying amount after the reversal does not exceed the amount that would have been determined, net of applicable depreciation, if no 
impairment loss had been recognised.

Rents payable reflect amounts due under head leases. Where rents payable are variable, and do not depend on an index or rate, the payments 
are recognised in the income statement as incurred. Where these rents are fixed, or in-substance fixed, at the inception of the agreement, 
or become fixed or in-substance fixed at some point over the life of the agreement, an asset representing the right to use the underlying land 
and a corresponding liability for the present value of the minimum future lease payments are recognised on the Group’s balance sheet within 
Investment properties and borrowings respectively.

All costs are classified within the ‘Revenue profit’ column of the income statement, with the exception of the cost of sale of trading 
properties, costs arising on long-term development contracts, amortisation and impairments of intangible assets arising on business 
combinations and the non-owned element of the Group’s subsidiaries which are presented in the ‘Capital and other items’ column.

Rents payable

Service charge expense

Direct property expenditure

Bad and doubtful debts expense – rent 

Bad and doubtful debts expense – service charge

Indirect expense

Amortisation of other intangible asset

Impairment of intangible asset

Impairment of goodwill

Costs per the income statement

Revenue 
 profit
£m

Capital 
and other 
items
£m

7

75

56

98

12

80

–

–

–

328

–

–

–

–

–

–

1

4

–

5

2021

Total
£m

7

75

56

98

12

80

1

4

–

Revenue 
 profit
£m

Capital 
and other 
items
£m

13

90

65

28

–

73

–

–

–

–

–

–

–

–

–

–

4

1

5

333

269

The following table reconciles costs per the income statement to the individual components of costs presented in note 4.

Rents payable

Service charge expense

Direct property expenditure

Bad and doubtful debts expense – rent 

Bad and doubtful debts expense – service charge

Indirect expense

Cost of trading property disposals

Long-term development contract expenditure

Amortisation of other intangible asset

Impairment of intangible asset

Impairment of goodwill

Group
£m

Joint 
ventures
£m

7

75

56

98

12

80

–

–

1

4

–

2

9

8

15

2

2

5

1

–

–

–

2021

Total
£m

9

84

64

113

14

82

5

1

1

4

–

Group
£m

Joint 
ventures
£m

13

90

65

28

–

73

–

–

–

4

1

2

12

11

5

–

3

14

–

–

–

–

2020

Total
£m

13

90

65

28

–

73

–

4

1

274

2020

Total
£m

15

102

76

33

–

76

14

–

–

4

1

Costs in the segmental information note

333

44

377

274

47

321

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsThe Group’s costs include employee costs for the year of £58m (2020: £59m), of which £5m (2020: £7m) is within service charge expense 
and £53m (2020: £52m) is within indirect expense.

Employee costs

Salaries and wages

Employer payroll taxes

Other pension costs (note 33)

Share-based payments (note 34)

The average monthly number of employees during the year was:

Indirect property or contract and administration

Direct property or contract services:

Full-time

Part-time

2021
£m

46

5

3

4

58

2020
£m

49

5

3

2

59

2021
Number

2020
Number

443

81

6

530

429

130

9

568

With the exception of the Executive Directors who are employed by Land Securities Group PLC, all employees are employed by subsidiaries 
of the Group. The employee costs for Land Securities Group PLC are borne by another Group company.

During the year, none (2020: none) of the Executive Directors had retirement benefits accruing under the defined benefit scheme. 
Information on Directors’ emoluments share options and interests in the Company’s shares is given in the Directors’ Remuneration Report 
on pages 115 to 141.

Details of the employee costs associated with the Group’s key management personnel are included in note 38.

8. AUDITOR REMUNERATION

Services provided by the Group’s auditor

Audit fees:

Audit of parent company and consolidated financial statements1

Audit of subsidiary undertakings

Audit of joint ventures

Non-audit fees:

Other assurance services

2021
£m

1.0

0.3

0.1

1.4

0.2

1.6

2020
£m

0.5

0.3

0.1

0.9

0.2

1.1

1. The audit fee recognised in the year includes £0.2m of fees paid which relate to the audit for the year ended 31 March 2020 (2020: £0.1m).

It is the Group’s policy to employ the Group’s auditor on assignments additional to their statutory duties where their expertise and experience 
with the Group are important. Where appropriate the Group seeks tenders for services. If fees for an assignment are expected to be greater 
than £25,000, they are pre-approved by the Audit Committee.

Page 

 167

Landsec // Annual Report 2021 » Financial statements9. EXTERNAL VALUER REMUNERATION 

Services provided by the Group’s external valuer

Year end and half-yearly valuations – Group

 – Joint ventures

Other consultancy and agency services

Page 

 168

2021
£m

0.7

0.1

1.7

2.5

2020
£m

0.7

0.1

0.8

1.6

CBRE Limited (CBRE) is the Group’s principal valuer. The fee arrangement with CBRE for the valuation of the Group’s properties is fixed, 
subject to an adjustment for acquisitions and disposals. CBRE undertakes other consultancy and agency work on behalf of the Group. 
CBRE has confirmed to us that the total fees paid by the Group represented less than 5% of its total revenues in the current year.

Revenue 
profit
£m

Capital 
and other 
items
£m

10. NET FINANCE EXPENSE

Finance income

Interest receivable from joint ventures

Fair value movement on other derivatives

Finance expense

Bond and debenture debt

Bank and other short-term borrowings

Fair value movement on interest-rate swaps

Premium on redemption of medium term notes

Revaluation of redemption liabilities

Other interest payable

Interest capitalised in relation to properties under development

Net finance expense

Joint venture net finance expense

Net finance expense included in revenue profit

2021

Total
£m

15

1

16

(68)

(17)

(1)

(3)

–

(1)

(90)

11

(79)

(63)

Revenue 
profit
£m

Capital 
and other 
items
£m 

–

1

1

–

–

(1)

(3)

–

–

(4)

–

(4)

(3)

15

–

15

(68)

(17)

–

–

–

(1)

(86)

11

(75)

(60)

(14)

(74)

Lease interest payable of £3m (2020: £4m) is included within rents payable as detailed in note 4.

17

–

17

(80)

(22)

–

–

–

(1)

(103)

7

(96)

(79)

(16)

(95)

2020

Total
£m

17

1

18

(80)

(22)

(9)

(59)

(1)

(1)

(172)

7

(165)

–

1

1

–

–

(9)

(59)

(1)

–

(69)

–

(69)

(68)

(147)

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements11. DIVIDENDS

  ACCOUNTING POLICY

Interim dividend distributions to shareholders are recognised in the financial statements when paid. Final dividend distributions are 
recognised as a liability in the period in which they are approved by shareholders.

Dividends paid

Pence per share

Payment date

PID

Non-PID

Total

Year ended 31 March
2020
2021
£m
£m

For the year ended 31 March 2019:

Third interim

Final

For the year ended 31 March 2020:

First interim

Second interim

Third interim

Final

For the year ended 31 March 2021:

First interim

Second interim

Third interim

Gross dividends

Dividends in the statement of changes in equity

Timing difference on payment of withholding tax

Dividends in the statement of cash flows

12 April 2019

25 July 2019

4 October 2019

3 January 2020

–

–

–

11.30

11.65

11.60

11.60

–

–

–

4 January 2021

30 March 2021

12.00

6.00

–

–

–

–

–

–

–

–

–

11.30

11.65

11.60

11.60

–

–

–

12.00

6.00

84

86

86

86

342

342

–

342

–

–

–

89

44

133

133

(6)

127

In light of extreme market uncertainty due to Covid-19, the Board took the decision not to pay a first interim dividend for the year ended 
31 March 2021 (2020: 11.60p or £86m paid in total). 

The Board has recommended a final dividend for the year ended 31 March 2021 of 9p per ordinary share (2020: £nil) to be paid as a PID. 
This final dividend will result in a further estimated distribution of £67m (2020: £nil). Subject to shareholders’ approval at the Annual 
General Meeting, the final dividend will be paid on 23 July 2021 to shareholders registered at the close of business on 18 June 2021. 

The total dividend paid and recommended in respect of the year ended 31 March 2021 is 27p per ordinary share (2020: 23.2p) resulting 
in a total estimated distribution of £200m (2020: £172m). 

The first quarterly dividend for the year ending 31 March 2022 will be paid in October 2021 and will be announced in due course.

A Dividend Reinvestment Plan (DRIP) has been available in respect of all dividends paid during the year. The last day for DRIP elections 
for the final dividend is close of business on 2 July 2021.

12. INCOME TAX

  ACCOUNTING POLICY

Income tax on the profit or loss for the year comprises current and deferred tax. Current tax is the tax payable on the taxable income 
for the year and any adjustment in respect of previous years. Deferred tax is provided in full using the balance sheet liability method 
on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used 
for taxation purposes. Deferred tax is determined using tax rates that have been enacted or substantively enacted by the reporting date 
and are expected to apply when the asset is realised, or the liability is settled.

No provision is made for temporary differences (i) arising on the initial recognition of assets or liabilities, other than on a business 
combination, that affect neither accounting nor taxable profit and (ii) relating to investments in subsidiaries to the extent that they 
will not reverse in the foreseeable future.

Page 

 169

Landsec // Annual Report 2021 » Financial statementsPage 

 170

12. INCOME TAX CONTINUED

  SIGNIFICANT ACCOUNTING JUDGEMENT

The Group is a Real Estate Investment Trust (REIT). As a result, the Group does not pay UK corporation tax on its profits and gains from 
the qualifying rental business in the UK. Non-qualifying profits and gains of the Group continue to be subject to corporation tax as normal. 
In order to maintain group REIT status, certain ongoing criteria must be met. The main criteria are as follows:
 › at the start of each accounting period, the assets of the tax exempt business must be at least 75% of the total value of the Group’s 

assets;

 › at least 75% of the Group’s total profits must arise from the tax exempt business; and
 › at least 90% of the notional taxable profit of the property rental business must be distributed.
The Directors intend that the Group should continue as a REIT for the foreseeable future, with the result that deferred tax is no longer 
recognised on temporary differences relating to the property rental business.

Deferred tax assets and liabilities require management judgement in determining the amounts, if any, to be recognised. In particular, 
judgement is required when assessing the extent to which deferred tax assets should be recognised, taking into account the expected 
timing and level of future taxable income. Deferred tax assets are only recognised when management believe they will be recovered 
against future taxable profits.

There is no income tax charge in the income statement. In the year ended 31 March 2020, there was an income tax credit of £5m in the 
income statement, comprising tax credits received and a payment for losses surrendered to one of the Group’s joint ventures of £4m 
and a deferred tax credit of £1m. There is a deferred tax credit of £2m (2020: £1m charge) included within Other comprehensive income. 

The tax for the year is lower than the standard rate of corporation tax in the UK of 19%. The differences are explained in the table below.

Loss before tax

Loss before tax multiplied by the rate of corporation tax in the UK of 19% 
Adjustment for exempt property rental (profits)/losses and revaluations in the year

Effects of:

Timing difference on repurchase of medium term notes
Interest rate fair value movements and other temporary differences
Non-allowable expenses and non-taxable items
Movement in unrecognised tax losses
Other tax adjustments

Total income tax credit in the income statement

The Group’s deferred tax liability is analysed as follows:
Arising on business combination
Arising on pension surplus 
Total deferred tax liability

2021
£m
(1,393)

(265)
274
9

(10)
(1)
1
1
–
–

2021
£m

1
1
2

2020
£m
(837)

(159)
158
(1)

–
–
1
(3)
(2)
(5)

2020
£m

1
3
4

Deferred tax is calculated at the rate substantively enacted at the balance sheet date of 19%. The movement in the deferred tax liability 
arising on the re-measurement gain on the defined benefit pension scheme surplus is included within Other comprehensive income in the 
Statement of comprehensive income.

There are unrecognised deferred tax assets on the following items due to the high degree of uncertainty as to their future utilisation by 
non-REIT qualifying activities.

Revenue losses

Capital losses

Other unrecognised temporary differences

Total unrecognised items

2021
£m

53

272

381

706

2020
£m

46

272

447

765

The other unrecognised temporary differences relate to the premium paid on the redemption of the Group’s medium term notes. 

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements13. NET CASH GENERATED FROM OPERATIONS

Reconciliation of operating loss to net cash generated from operations

Operating loss

Adjustments for:

Net deficit on revaluation of investment properties

(Profit)/loss on disposal of investment properties

Share of loss from joint ventures

Share-based payment charge

Impairment of intangible asset

Impairment of goodwill

Impairment of investment in subsidiary

Rents payable

Depreciation

Other

Changes in working capital:

Decrease in receivables

(Decrease)/increase in payables and provisions

Net cash generated from operations

Reconciliation to adjusted net cash inflow from operating activities

Net cash inflow from operating activities

Joint ventures’ net cash inflow from operating activities

Trading property disposals

Trading property capital expenditure

Adjusted net cash inflow from operating activities

2021
£m

(1,330)

Group

2020
£m

(690)

2021
£m

(143)

Company

2020
£m

(21)

1,448

1,000

(8)

192

4

4

–

–

7

5

6

328

8

(14)

322

2021
£m

233

19

(4)

1

249

6

151

2

4

1

–

13

4

2

493

3

8

504

Group

2020
£m

401

70

(20)

1

452

–

–

–

–

–

–

116

–

–

–

–

–

–

–

–

–

2

–

–

–

(27)

(19)

–

27

–

–

19

–

2021
£m

Company

2020
£m

–

–

–

–

–

–

–

–

–

–

SECTION 3 – PROPERTIES
This section focuses on the property assets which form the core of the Group’s business. It includes details of investment properties, 
investments in joint ventures and trading properties.

Our property portfolio is a combination of properties that are wholly owned by the Group, part owned through joint arrangements and 
properties owned by the Group but where a third party holds a non-controlling interest. In the Group’s IFRS balance sheet, wholly owned 
properties are presented as either ‘Investment properties’ or ‘Trading properties’. The Group applies equity accounting to its investments in 
joint ventures, which requires the Group’s share of properties held by joint ventures to be presented within ‘Investments in joint ventures’.

Internally, management review the results of the Group on a basis that adjusts for these forms of ownership to present a proportionate 
share. The Combined Portfolio, with assets totalling £10.8bn, is an example of this proportionate share, reflecting the economic interest 
we have in our properties regardless of our ownership structure. We consider this presentation provides further insight to stakeholders 
about the activities and performance of the Group, as it aggregates the results of all of the Group’s property interests which under IFRS 
are required to be presented across a number of line items in the statutory financial statements.

The Group’s investment properties are carried at fair value and trading properties are carried at the lower of cost and net realisable value. 
Both of these values are determined by the Group’s external valuers. The combined value of the Group’s total investment property portfolio 
(including the Group’s share of investment properties held through joint ventures) is shown as a reconciliation in note 14.

Page 

 171

Landsec // Annual Report 2021 » Financial statementsPage 

 172

  ACCOUNTING POLICY
INVESTMENT PROPERTIES
Investment properties are properties, either owned or leased by the Group, that are held either to earn rental income or for capital 
appreciation, or both. Investment properties are measured initially at cost including related transaction costs, and subsequently at fair 
value. Fair value is based on market value, as determined by a professional external valuer at each reporting date. The difference between 
the fair value of an investment property at the reporting date and its carrying amount prior to re-measurement is included in the income 
statement as a valuation surplus or deficit. Investment properties are presented on the balance sheet within non-current assets.

Some of the Group’s investment properties are owned through long-leasehold arrangements, as opposed to the Group owning the freehold. 
Where the Group is a lessee, a right-of-use asset is recognised at the commencement date of the lease and accounted for as investment 
property. Initially, the cost of investment properties held under leases includes the amount of lease liabilities recognised, initial direct costs 
incurred, and lease payments made at or before the commencement date less any lease incentives received. The investment properties 
held under leases are subsequently carried at their fair value. A corresponding liability is recorded within borrowings. Each lease payment 
is allocated between repayment of the liability and a finance charge to achieve a constant interest rate on the outstanding liability.

TRADING PROPERTIES
Trading properties are those properties held for sale, or those being developed with a view to sell. Trading properties are recorded at 
the lower of cost and net realisable value. The net realisable value of a trading property is determined by a professional external valuer 
at each reporting date. If the net realisable value of a trading property is lower than its carrying value, an impairment loss is recorded 
in the income statement. If, in subsequent periods, the net realisable value of a trading property that was previously impaired increases 
above its carrying value, the impairment is reversed to align the carrying value of the property with the net realisable value. Trading 
properties are presented on the balance sheet within current assets.

ACQUISITION OF PROPERTIES
Properties are treated as acquired when the Group assumes control of the property. 

CAPITAL EXPENDITURE AND CAPITALISATION OF BORROWING COSTS
Capital expenditure on properties consists of costs of a capital nature, including costs associated with developments and refurbishments. 
Where a property is being developed or undergoing major refurbishment, interest costs associated with direct expenditure on the property 
are capitalised. The interest capitalised is calculated using the Group’s weighted average cost of borrowings. Interest is capitalised from 
the commencement of the development work until the date of practical completion. Certain internal staff and associated costs directly 
attributable to the management of major schemes are also capitalised. The total staff and associated costs are capitalised based on the 
proportion of time spent on the relevant scheme. Internal staff costs are capitalised from the date the Group determines it is probable that 
the development will progress until the date of practical completion.

TRANSFERS BETWEEN INVESTMENT PROPERTIES AND TRADING PROPERTIES
When the Group begins to redevelop an existing investment property for continued future use as an investment property, the property 
continues to be held as an investment property. When the Group begins to redevelop an existing investment property with a view to sell, 
the property is transferred to trading properties and held as a current asset. The property is re-measured to fair value as at the date of 
the transfer with any gain or loss being taken to the income statement. The re-measured amount becomes the deemed cost at which 
the property is then carried in trading properties.

DISPOSAL OF PROPERTIES
Properties are treated as disposed when control of the property is transferred to the buyer. Typically, this will either occur on unconditional 
exchange or on completion. Where completion is expected to occur significantly after exchange, or where the Group continues to have 
significant outstanding obligations after exchange, the control will not usually transfer to the buyer until completion. 

The profit on disposal is determined as the difference between the sales proceeds and the carrying amount of the asset at the beginning 
of the accounting period plus capital expenditure to the date of disposal. The profit on disposal of investment properties is presented 
separately on the face of the income statement. Proceeds received on the sale of trading properties are recognised within Revenue, 
and the carrying value at the date of disposal is recognised within Costs.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements  SIGNIFICANT ACCOUNTING JUDGEMENTS
ACQUISITION AND DISPOSAL OF PROPERTIES
Property transactions can be complex in nature and material to the financial statements. To determine when an acquisition or disposal 
should be recognised, management consider whether the Group assumes or relinquishes control of the property, and the point at which 
this is obtained or relinquished. Consideration is given to the terms of the acquisition or disposal contracts and any conditions that 
must be satisfied before the contract is fulfilled. In the case of an acquisition, management must also consider whether the transaction 
represents an asset acquisition or business combination. 

  SIGNIFICANT ACCOUNTING ESTIMATES
VALUATION OF THE GROUP’S PROPERTIES
The valuation of the Group’s property portfolio is inherently subjective due to, among other factors, the individual nature of each property, 
its location and the expected future rental revenues from that particular property. As a result, the valuations the Group places on its 
property portfolio are subject to a degree of uncertainty and are made on the basis of assumptions which may not prove to be accurate, 
particularly in periods of volatility or low transaction flow in the property market.

The investment property valuation contains a number of assumptions upon which the Group’s valuer has based its valuation of the Group’s 
properties. The assumptions on which the property valuation reports have been based include, but are not limited to, matters such as the 
tenure and tenancy details for the properties, ground conditions at the properties, the structural condition of the properties, prevailing 
market yields and comparable market transactions. These assumptions are market standard and accord with the Royal Institution of 
Chartered Surveyors (RICS) Valuation – Professional Standards UK. 

The estimation of the net realisable value of the Group’s trading properties, in particular the development land and infrastructure 
programmes, is inherently subjective due to a number of factors, including their complexity, unusually large size, the substantial 
expenditure required and long timescales to completion. In addition, as a result of these timescales to completion, the plans associated 
with these programmes could be subject to significant variation. As a result, and similar to the valuation of investment properties, the net 
realisable values of the Group’s trading properties are subject to a degree of uncertainty and are determined on the basis of assumptions 
which may not prove to be accurate. 

If the assumptions upon which the external valuer has based its valuations prove to be inaccurate, this may have an impact on the value 
of the Group’s investment and trading properties, which could in turn have an effect on the Group’s financial position and results.

The Valuer’s report for the year ended 31 March 2020 contained a ‘material uncertainty’ clause due to the disruption to the market at that 
date caused by Covid-19. The inclusion of this clause indicated that there was substantially more uncertainty than normal and therefore 
a higher likelihood that the assumptions upon which the external valuer had based its valuations prove to be inaccurate. As a result of 
this increased uncertainty, sensitivities for more extensive changes in assumptions were disclosed in the table on page 176. The material 
uncertainty clause was removed from the Valuer’s report for the year ended 31 March 2021, except in relation to the valuation of hotels 
which only form a small portion of the Group’s portfolio. Therefore the range of sensitivities disclosed in the table on page 175 have been 
reduced back to previous levels.

14. INVESTMENT PROPERTIES

Net book value at the beginning of the year

Acquisitions

Capital expenditure

Capitalised interest

Net movement in head leases capitalised1

Disposals

Net deficit on revaluation of investment properties

Transfers to trading properties

Net book value at the end of the year

1. See note 21 for details of the amounts payable under head leases and note 4 for details of the rents payable in the income statement.

Page 

 173

2021
£m

2020
£m

11,297

12,094

115

221

11

1

(579)

16

199

7

30

(49)

(1,448)

(1,000)

(11)

–

9,607

11,297

Landsec // Annual Report 2021 » Financial statementsPage 

 174

14. INVESTMENT PROPERTIES CONTINUED
The market value of the Group’s investment properties, as determined by the Group’s external valuer, differs from the net book value 
presented in the balance sheet due to the Group presenting tenant finance leases, head leases and lease incentives separately. 
The following table reconciles the net book value of the investment properties to the market value.

Market value

Less: properties treated as finance leases

Plus: head leases capitalised 

Less: tenant lease incentives

Net book value

Group  
(excl. joint 
ventures)
£m

10,025

(249)

61

(230)

9,607

Joint 
ventures1
£m

766

–

9

(40)

735

Net deficit on revaluation  
of investment properties

(1,448)

(198)

Adjustment 
for 
proportionate 
share2
£m

–

–

–

–

–

–

2021

Combined 
Portfolio
£m

Group  
 (excl. joint 
ventures)
£m

10,791

11,802

(249)

70

(270)

(249)

60

(316)

10,342

11,297

Adjustment 
for 
proportionate 
share2
£m

–

–

–

–

–

Joint 
ventures1
£m

979

–

9

(42)

946

2020

Combined 
Portfolio
£m

12,781

(249)

69

(358)

12,243

(1,646)

(1,000)

(181)

2

(1,179)

1. Refer to note 16 for a breakdown of this amount by entity.
2. This represents the interest in X-Leisure which we did not own, but which is consolidated in the Group numbers. In December 2019, the Group purchased this additional 

interest thereby settling the redemption liability.

The net book value of leasehold properties where head leases have been capitalised is £2,484m (2020: £2,561m).

Investment properties include capitalised interest of £232m (2020: £221m). The average rate of interest capitalisation for the year is 2.6% 
(2020: 2.6%). The historical cost of investment properties is £7,554m (2020: £7,463m). 

VALUATION PROCESS
The fair value of investment properties at 31 March 2021 was determined by the Group’s external valuer, CBRE. The valuations are in 
accordance with RICS standards and were arrived at by reference to market evidence of transactions for similar properties. The valuations 
performed by the valuer are reviewed internally by Senior Management and other relevant people within the business. This process includes 
discussions of the assumptions used by the valuer, as well as a review of the resulting valuations. Discussions of the valuation process and 
results are held between Senior Management, the Audit Committee and the valuer on a half-yearly basis.

The valuer’s opinion of fair value was primarily derived using comparable recent market transactions on arm’s length terms and using 
appropriate valuation techniques. The fair value of investment properties is determined using the income capitalisation approach. Under 
this approach, forecast net cash flows, based upon current market derived estimated rental values (market rents) together with estimated 
costs, are discounted at market derived capitalisation rates to produce the valuer’s opinion of fair value. The average discount rate, which, 
if applied to all cash flows would produce the fair value, is described as the equivalent yield. 

Properties in the development programme are typically valued using a residual valuation method. Under this methodology, the valuer 
assesses the completed development value using income and yield assumptions. Deductions are then made for estimated costs to 
complete, including finance and developer’s profit, to arrive at the valuation. Costs include future estimated costs associated with 
refurbishment or development (excluding finance costs), together with an estimate of cash incentives to be paid to tenants. As the 
development approaches completion, the valuer may consider the income capitalisation approach to be more appropriate.

The Group considers all of its investment properties to fall within ‘Level 3’, as defined by IFRS 13 and as explained in note 25(iii). 
Accordingly, there have been no transfers of properties within the fair value hierarchy in the financial year. 

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsThe table below summarises the key unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 
31 March 2021:

Estimated rental value
£ per sq ft

Equivalent yield
%

2021

Costs
£ per sq ft

Low

Average

High

Low

Average

High

Low

Average1

High

80

122

n/a

122

3.8%

3.9%

n/a

3.8%

4.7%

4.5%

n/a

4.7%

6.0%

5.6%

n/a

6.0%

 2 

 – 

n/a

–

 47 

 8 

n/a

43

 683 

 278 

n/a

683

Central London

Offices

London retail 

Other central London2

Total Central London

Regional retail

Regional shopping centres and shops

Outlets

Total Regional retail

Market 
value
£m

5,158

627

420

6,205

813

722

1,535

18

23

n/a

18

 15 

 20 

15

63

55

n/a

62

 22 

 47 

34

 40 

 56 

56

6.5%

6.3%

6.3%

7.6%

9.5%

6.8% 10.8%

7.2% 10.8%

Urban opportunities 

305

12

19

35

4.9%

5.7%

8.3%

Subscale sectors 

Leisure

Hotels

Retails parks 

Total Subscale sectors

Developments: residual method

Development programme

464

406

397

1,267

713

713

 6 

 7 

 12 

6

64

64

 12 

 15 

 17 

12

73

73

 16 

 30 

 24 

30

90

90

6.9%

4.8%

5.1%

4.8%

3.8%

3.8%

7.8%

5.7%

7.6%

5.7%

4.4%

4.4%

9.9%

7.4%

8.7%

9.9%

4.5%

4.5%

 – 

 – 

–

–

 – 

 – 

 – 

–

 – 

–

 3 

 – 

2

–

 3 

 – 

 3 

2

 – 

–

 11 

 – 

11

–

 30 

 – 

 8 

30

 – 

–

Market value at 31 March 2021 – Group 10,025

1. The calculation for average costs excludes those properties which are assumed by the Group’s external valuer to be substantially refurbished or redeveloped, but which do 

not yet form part of the development programme.

2. The ‘Other central London’ category contains a range of low value properties of a diverse nature. As a result, it is not meaningful to present assumptions used in valuing 

these properties.

The sensitivities below illustrate the impact of changes in key unobservable inputs (in isolation) on the fair value of the Group’s properties:

Sensitivities

Total Central London (excluding developments)

Total Regional retail (excluding developments)

Total Urban opportunities (excluding developments)

Total Subscale sectors (excluding developments)

Developments: residual method

Market 
value
£m

 6,205 

 1,535 

 305 

 1,267 

 713 

Impact on valuations  
of 5% change in 
estimated rental value

Impact on valuations 
of 25 bps change in 
equivalent yield

Impact on valuations 
of 5% change in 
costs

Increase
£m

Decrease
£m

Decrease
£m

Increase
£m

Decrease
£m

Increase
£m

 247 

(242) 

 401 

(356) 

 25 

(23) 

2021

 64 

 12 

 46 

 38 

(66) 

(11) 

(46) 

(41) 

 56 

 14 

 49 

 67 

(58) 

(13) 

(47) 

(67) 

 – 

 – 

 1 

 14 

 40 

 – 

 – 

(1) 

(23) 

(47) 

Market value at 31 March 2021 – Group

 10,025 

 407 

(406) 

 587 

(541) 

Page 

 175

Landsec // Annual Report 2021 » Financial statementsPage 

 176

14. INVESTMENT PROPERTIES CONTINUED
The table below summarises the key unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 
31 March 2020:

Estimated rental value
£ per sq ft

Equivalent yield
%

20201

Costs
£ per sq ft

Low

Average

High

Low

Average

High

Low

Average2

High

Central London

Offices

London retail 

Other central London3

Total Central London

Regional retail

Regional shopping centres and shops

Outlets

Total Regional retail

Market 
value
£m

5,879

860

437

7,176

1,301

881

2,182

20

26

n/a

20

 18 

 23 

18

64

62

n/a

64

 29 

 48 

37

82

123

n/a

123

 47 

 56 

56

4.0%

3.4%

n/a

3.4%

5.3%

5.4%

5.3%

4.6%

4.4%

n/a

4.5%

6.2%

5.9%

6.1%

5.9%

5.5%

n/a

5.9%

8.5%

8.6%

8.6%

Urban opportunities 

387

13

22

35

4.4%

5.2%

5.9%

Subscale sectors 

Leisure

Hotels

Retails parks 

Total Subscale sectors

Developments: residual method

Development programme

598

469

444

1,511

546

546

 10 

 8 

 9 

8

–

–

 14 

 18 

 18 

14

75

75

 20 

 34 

 26 

34

124

124

5.6%

4.5%

5.1%

4.5%

4.0%

4.0%

6.4%

5.3%

7.4%

5.3%

4.4%

4.4%

7.8%

6.0%

10.0%

10.0%

4.5%

4.5%

 – 

 – 

n/a

–

 28 

 14 

n/a

27

 456 

 261 

n/a

456

 – 

 – 

–

–

–

–

–

–

–

–

 5 

 – 

3

–

–

–

2

1

–

–

 32 

 – 

32

–

–

–

21

21

–

–

Market value at 31 March 2020 – Group 11,802

1. Restated to reflect the Group’s new segment reporting structure. See note 4 for details.
2. The calculation for average costs excludes those properties which are assumed by the Group’s external valuer to be substantially refurbished or redeveloped, but which do 

not yet form part of the development programme.

3. The ‘Other central London’ category contains a range of low value properties of a diverse nature. As a result, it is not meaningful to present assumptions used in valuing 

these properties.

The sensitivities illustrate the impact of changes in key unobservable inputs (in isolation) on the fair value of the Group’s properties:

Sensitivities

Total Central London (excluding developments)

Total Regional retail (excluding developments)

Total Urban opportunities (excluding developments)

Total Subscale sectors (excluding developments)

Developments: residual method

Market value at 31 March 2020 – Group

2020

Impact on valuations  
of 10% change in 
estimated rental value

Impact on valuations 
of 50 bps change in 
equivalent yield

Impact on valuations 
of 10% change in costs

Increase
£m

Decrease
£m

Decrease
£m

Increase
£m

Decrease
£m

Increase
£m

 540 

 164 

 33 

 116 

 55 

 908 

(518) 

(154) 

(29) 

(106) 

(55) 

 976 

 204 

 43 

 134 

 133 

(771) 

(174) 

(34) 

(112) 

(106) 

(862) 

 1,490 

(1,197) 

 43 

(35) 

 1 

 – 

 1 

 40 

 85 

(1) 

 – 

(1) 

(40) 

(77) 

Market 
value
£m

 7,176 

 2,182 

 387 

 1,511 

 546 

 11,802 

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements15. TRADING PROPERTIES

At 1 April 2019

Capital expenditure

At 31 March 2020

Transfer from investment properties

Capital expenditure

At 31 March 2021

Development 
land and 
infrastructure
£m

Residential
£m

Total
£m

23

1

24

–

–

24

–

–

–

11

1

12

23

1

24

11

1

36

There were no cumulative impairment provisions in respect of either Development land and infrastructure or Residential at 31 March 2021 
and 31 March 2020.

16. JOINT ARRANGEMENTS

  ACCOUNTING POLICY

Joint arrangements are those entities over whose activities the Group has joint control, established by contractual agreement. Interests 
in joint arrangements are accounted for as either a joint venture or a joint operation. The treatment as either a joint venture or a joint 
operation will depend on whether the Group has rights to the net assets, or a direct interest in the assets and liabilities of the arrangement.

A joint arrangement is accounted for as a joint venture when the Group, along with the other parties that have joint control of the 
arrangement, has rights to the net assets of the arrangement. Interests in joint ventures are accounted for using the equity method 
of accounting. The equity method requires the Group’s share of the joint venture’s post-tax profit or loss for the year to be presented 
separately in the income statement and the Group’s share of the joint venture’s net assets to be presented separately in the balance sheet. 

A joint arrangement is accounted for as a joint operation when the Group, along with the parties that have joint control of the arrangement, 
has rights to the assets and obligations for the liabilities relating to the arrangement. The Group’s share of jointly controlled assets, related 
liabilities, income and expenses are combined with the equivalent items in the financial statements on a line-by-line basis.

The Group’s principal joint arrangements are described below:

Joint ventures

Held at 31 March 2021

Nova, Victoria2

Southside Limited Partnership

St. David’s Limited Partnership

Westgate Oxford Alliance Limited Partnership

Harvest 4, 5

The Ebbsfleet Limited Partnership4

West India Quay Unit Trust 4

Joint operation

Held at 31 March 2021

Bluewater, Kent

Percentage owned 
& voting rights

Business segment 

Year end date1 

Joint venture partner

50%

50%

50%

50%

50%

50%

50%

Central London

31 March

Suntec Real Estate Investment Trust

Urban opportunities

31 March

Invesco Real Estate European Fund

Regional retail

31 December

Intu Properties plc3

Regional retail, 
Subscale sectors

Subscale sectors

Subscale sectors

Subscale sectors

31 March

The Crown Estate Commissioners

31 March

31 March

31 March

J Sainsbury plc

Ebbsfleet Property Limited

Schroder UK Real Estate Fund

Ownership interest 

Business segment 

Year end date1

Joint operation partners

30%

Regional retail

31 March

M&G Real Estate and GIC
Lendlease Retail LP
Royal London Asset Management
Aberdeen Standard Investments 

1. The year end date shown is the accounting reference date of the joint arrangement. In all cases, the Group’s accounting is performed using financial information for the 

Group’s own reporting year and reporting date.

2. Nova, Victoria includes the Nova Limited Partnership, Nova Residential Limited Partnership, Victoria Circle Developer Limited, Nova GP Limited, Nova Business Manager 

Limited, Nova Residential (GP) Limited, Nova Developer Limited, Nova Residential Intermediate Ltd, Nova Estate Management Company Limited, Nova Nominee 1 Limited 
and Nova Nominee 2 Limited. On 19 June 2020, the Group acquired Nova’s interests in n2 and Nova Place from the joint venture. On 18 December 2020 the Canada Pension 
Plan Investment Fund sold their interest in Nova, Victoria to Suntec REIT.

3. Intu Properties plc went into administration in June 2020 and its subsidiary, our joint venture partner Intu the Hayes Limited, was subsequently placed in receivership by its 

secured creditors in November 2020.

4. Included within Other in subsequent tables.
5. Harvest includes Harvest 2 Limited Partnership, Harvest Development Management Limited, Harvest 2 Selly Oak Limited, Harvest 2 GP Limited and Harvest GP Limited. 

Page 

 177

Landsec // Annual Report 2021 » Financial statementsPage 

 178

16. JOINT ARRANGEMENTS CONTINUED
All of the Group’s joint arrangements have their principal place of business in the United Kingdom. All of the Group’s joint arrangements 
own and operate investment property, with the exception of The Ebbsfleet Limited Partnership which holds development land as a trading 
property and Harvest which is engaged in long-term development contracts. The activities of all the Group’s joint arrangements are 
therefore strategically important to the business activities of the Group.

All joint ventures are registered in England and Wales with the exception of Southside Limited Partnership and West India Quay Unit Trust 
which are registered in Jersey.

Joint ventures

Year ended 31 March 2021

Comprehensive income statement

Revenue1

Gross rental income (after rents payable)

Net rental income

Revenue profit before interest

Finance expense

Net finance expense

Revenue profit/(loss)

Capital and other items

Net deficit on revaluation of investment properties

Loss on disposal of investment properties

Loss on disposal of trading properties

Other income

Loss before tax

Post-tax loss

Total comprehensive loss

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford 
Alliance 
Partnership
100%
£m

Other
100%
£m

53

35

32

28

(22)

(22)

6

(23)

(5)

(1)

–

(23)

(23)

(23)

11

10

4

4

(6)

(6)

(2)

30

23

6

5

–

–

5

32

24

6

5

–

–

5

8

4

1

1

–

–

1

–

–

–

(63)

(63)

(63)

–

–

–

(174)

(174)

(174)

–

–

–

(117)

(117)

(117)

–

–

4

(6)

(6)

(6)

(61)

(179)

(122)

(11)

(396)

(198)

Total
100%
£m

134

96

49

43

Total
Group 
share
£m

67

48

24

22

(28)

(28)

(14)

(14)

15

8

(3)

(1)

2

(192)

(192)

(192)

(5)

(1)

4

(383)

(383)

(383)

50%

(192)

(192)

(192)

Group share of loss before tax

Group share of post-tax loss

Group share of total comprehensive loss

50%

50%

50%

50%

50%

(12)

(12)

(12)

(32)

(32)

(32)

(87)

(87)

(87)

(58)

(58)

(58)

(3)

(3)

(3)

1. Revenue includes gross rental income (before rents payable), service charge income, other property related income, trading properties disposal proceeds and income from 

long-term development contracts.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsJoint ventures

Year ended 31 March 2020

Comprehensive income statement

Revenue1

Gross rental income (after rents payable)

Net rental income

Revenue profit before interest

Finance expense

Net finance expense

Revenue profit

Capital and other items

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford 
Alliance 
Partnership
100%
£m

55

36

32

28

(27)

(27)

1

12

12

7

7

(6)

(6)

1

42

33

22

21

–

–

21

37

28

19

18

–

–

18

Net deficit on revaluation of investment properties

(12)

(72)

(139)

(135)

Movement in impairment of trading properties

Profit on disposal of trading properties

Profit on long-term development contracts

(Loss)/profit before tax

Taxation

Post-tax (loss)/profit

Total comprehensive (loss)/income

Group share of (loss)/profit before tax

Group share of post-tax (loss)/profit

Group share of total comprehensive (loss)/income

1

1

–

(9)

–

(9)

(9)

50%

(5)

(5)

(5)

–

–

–

(71)

–

(71)

(71)

50%

(35)

(35)

(35)

–

–

–

–

–

–

(118)

(117)

–

(117)

(117)

–

(118)

(118)

50%

(59)

(59)

(59)

50%

50% 

(59)

(59)

(59)

9

7

7

Other
100%
£m

43

4

3

3

–

–

3

(3)

–

12

5

17

(3)

14

14

Total
100%
£m

189

113

83

77

Total
Group 
share
£m

95

57

41

38

(33)

(33)

(16)

(16)

44

22

(361)

(181)

–

7

3

(149)

(2)

(151)

(151)

1

13

5

(298)

(3)

(301)

(301)

50%

(149)

(151)

(151)

1. Revenue includes gross rental income (before rents payable), service charge income, other property related income, trading properties disposal proceeds and income from 

long-term development contracts.

Page 

 179

Landsec // Annual Report 2021 » Financial statements16. JOINT ARRANGEMENTS CONTINUED

Joint ventures

Balance sheet

Investment properties1

Non-current assets

Cash and cash equivalents

Other current assets

Current assets

Total assets

Trade and other payables and provisions

Current liabilities

Non-current liabilities

Non-current liabilities

Total liabilities

Net assets

Market value of investment properties1

Net cash/(debt)2 

Balance sheet

Investment properties1

Non-current assets

Cash and cash equivalents

Other current assets

Current assets

Total assets

Trade and other payables and provisions

Current liabilities

Non-current liabilities

Non-current liabilities

Total liabilities

Net assets

Market value of investment properties1

Net cash/(debt)2

Nova, 
Victoria
100%
£m

Southside 
Limited 
Partnership
100%
£m

St. David’s 
Limited 
Partnership
100%
£m

Westgate 
Oxford 
Alliance 
Partnership
100%
£m

Other
100%
£m

799

799

34

67

101

900

(21)

(21)

(177)

(177)

(198)

702

859

34

849

849

17

75

92

941

(33)

(33)

(179)

(179)

(212)

729

908

17

132

132

2

6

8

140

(10)

(10)

(144)

(144)

(154)

248

248

13

14

27

275

(11)

(11)

(16)

(16)

(27)

(14)

248

132

2

238

(3)

192

192

2

3

5

197

(4)

(4)

(144)

(144)

(148)

425

425

12

13

25

450

(12)

(12)

(16)

(16)

(28)

49

422

193

2

417

(4)

235

235

8

17

25

260

(10)

(10)

–

–

56

56

5

7

12

68

(4)

(4)

–

–

(10)

(4)

250

245

8

358

358

10

19

29

387

(12)

(12)

–

–

64

57

5

67

67

6

–

6

73

(1)

(1)

–

–

(12)

(1)

375

372

10

72

68

6

Page 

 180

2021

Total
Group 
share
£m

735

735

31

55

86

821

(28)

(28)

(168)

(168)

(196)

625

766

23

2020

946

946

23

55

78

Total
100%
£m

1,470

1,470

62

111

173

1,643

(56)

(56)

(337)

(337)

(393)

1,250

1,531

46

1,891

1,891

47

110

157

2,048

1,024

(62)

(62)

(339)

(339)

(401)

1,647

1,958

31

(31)

(31)

(169)

(169)

(200)

824

979

15

1. The difference between the book value and the market value of investment properties is the amount recognised in respect of lease incentives, head leases capitalised and 

properties treated as finance leases, where applicable.

2. Excludes funding provided by the Group and its joint venture partners. See note 20 for further details.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsJoint ventures

Net investment

At 1 April 2019

Total comprehensive (loss)/income

Cash contributed

Cash distributions

At 31 March 2020

Total comprehensive loss

Non-cash contributions

Cash distributions

At 31 March 2021

17.  CAPITAL COMMITMENTS

Southside 
Limited 
Partnership
50%
£m

St. David’s 
Limited 
Partnership
50%
£m

Westgate 
Oxford 
Alliance 
Partnership
50%
£m

61

(35)

–

(1)

25

(32)

–

–

(7)

277

(59)

–

(7)

211

(87)

–

–

124

258

(59)

–

(12)

187

(58)

–

(4)

125

Nova, 
Victoria
50%
£m

359

(5)

13

(2)

365

(12)

9

(11)

351

Contracted capital commitments at the end of the year in respect of:

Investment properties

Joint ventures (our share)

Total capital commitments

Other
50%
£m

76

7

–

(47)

36

(3)

–

(1)

32

2021 
£m

222

1

223

Total
Group 
share
£m

1,031

(151)

13

(69)

824

(192)

9

(16)

625

2020
£m

323

11

334

Capital commitments include contractually committed obligations to purchase goods or services used in the construction, development, 
repair, maintenance or other enhancement of the Group’s properties.

Page 

 181

Landsec // Annual Report 2021 » Financial statementsPage 

 182

18. NET INVESTMENT IN FINANCE LEASES

  ACCOUNTING POLICY

Where the Group’s leases transfer the significant risks and rewards incidental to ownership of the underlying asset to the tenant, the lease 
is accounted for as a finance lease. At the outset of the lease the fair value of the asset is de-recognised from investment property and 
recognised as a finance lease receivable. Lease income is recognised over the period of the lease, reflecting a constant rate of return. 
The difference between the gross receivable and the present value of the receivable is recognised as finance income within Revenue over 
the lease term. 

Non-current

Finance leases – gross receivables

Unguaranteed residual value

Unearned finance income

Current

Finance leases – gross receivables

Unearned finance income 

Net investment in finance leases

Gross receivables from finance leases due:

No later than one year

One to two years 

Two to three years

Three to four years

Four to five years 

More than five years

Unguaranteed residual value

Unearned finance income

Net investment in finance leases

2021 
£m

2020
£m

225

34

(107)

152

13

(9)

4

156

13

13

13

13

13

173

238

34

(116)

156

237

34

(115)

156

12

(9)

3

159

12

13

13

13

13

185

249

34

(124)

159

The Group has leased out several investment properties under finance leases, which range from 30 to 40 years in duration from the 
inception of the lease. 

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements19. INTANGIBLE ASSETS
  ACCOUNTING POLICY

Intangible assets comprise goodwill and other intangible assets arising on business combinations and software used internally within 
the business. Intangible assets arising on business combinations are initially recognised at fair value. Goodwill is not amortised but is 
tested at least annually for impairment. Other intangible assets arising on business combinations are amortised to the income statement 
over their expected useful lives. Software assets are stated at cost less accumulated amortisation and are amortised on a straight-line 
basis over their estimated useful economic lives, normally three to five years.

At 1 April 2019

Capital expenditure

Amortisation 

Impairment

At 31 March 2020

Capital expenditure

Amortisation 

Impairment

At 31 March 2021

Goodwill 
£m

Software 
£m

2

–

–

(1)

1

–

–

–

1

7

2

(3)

–

6

2

(3)

–

5

Other 
intangible  

asset
£m

11

–

–

(4)

7

–

(1)

(4)

2

Total 
£m

20

2

(3)

(5)

14

2

(4)

(4)

8

The other intangible asset relates to the Group’s acquisition of its interest in Bluewater, Kent in 2014 and represents the estimated fair value 
of the management rights for the centre. The fair value at the date of acquisition was £30m and the asset is being amortised over a period 
of 20 years. On recognition of the intangible asset, the Group recognised a deferred tax liability of £6m, and corresponding goodwill of the 
same amount. The deferred tax liability is being released to the income statement as the intangible asset is amortised or impaired, and the 
corresponding element of the goodwill is being tested for impairment.

In the year ended 31 March 2021, the intangible asset has been impaired by £4m (2020: £4m) as a result of a decline in the management 
fees expected to be earned by the Group for managing the asset following further declines in its valuation. The recoverable amount of 
the intangible asset has been based on its value in use, using a discount rate of 4.0%.

Page 

 183

Landsec // Annual Report 2021 » Financial statementsNotes to the financial statements
for the year ended 31 March 2021 continued

Page 

 184

SECTION 4 – CAPITAL STRUCTURE AND FINANCING 
This section focuses on the Group’s financing structure, including borrowings and financial risk management.

The total capital of the Group consists of shareholders’ equity and net debt. The Group’s strategy is to maintain an appropriate net debt 
to total equity ratio (gearing) and loan-to-value ratio (LTV) to ensure that asset level performance is translated into enhanced returns 
for shareholders while maintaining an appropriate risk reward balance to accommodate changing financial and operating market cycles. 
The table in note 20 details a number of the Group’s key metrics in relation to managing its capital structure.

A key element of the Group’s capital structure is that the majority of our borrowings are secured against a large pool of our assets 
(the Security Group). This enables us to raise long-term debt in the bond market, as well as shorter-term flexible bank facilities, both 
at competitive rates. In general, we follow a secured debt strategy as we believe this gives the Group better access to borrowings at 
a lower cost. 

In addition, the Group holds a number of assets outside the Security Group structure (in the Non-restricted Group). By having both the 
Security Group and the Non-restricted Group, and considerable flexibility to move assets between the two, we are able to raise the most 
appropriate finance for each specific asset or joint venture.

20. CAPITAL STRUCTURE

Property portfolio

Market value of investment properties

Trading properties and long-term contracts

Total property portfolio (a)

Net debt

Borrowings 

Monies held in restricted accounts and deposits

Cash and cash equivalents

Fair value of interest-rate swaps

Fair value of foreign exchange swaps and forwards

Net debt (b)

Less: Fair value of interest-rate swaps

Adjusted net debt (c)

Adjusted total equity

Total equity (d)

Fair value of interest-rate swaps

Adjusted total equity (e)

Gearing (b/d)

Adjusted gearing (c/e)

Group LTV (c/a)

Security Group LTV

Weighted average cost of debt

2021

Group
£m

Joint 
ventures
£m

Combined
£m

Group
£m

Joint 
 ventures
£m

10,025

36

10,061

766

–

766

10,791

11,802

36

24

10,827

11,826

979

3

982

2020

Combined
£m

12,781

27

12,808

(1,345)

(23)

(1,368)

3,516

(10)

–

(3)

6

3,509

3

3,512

7,212

(3)

7,209

48.7%

48.7%

34.9%

32.7%

2.2%

8

–

(31)

–

–

(23)

–

(23)

3,524

5,332

(10)

(31)

(3)

6

(9)

1

(37)

3,486

3,942

3

(1)

3,489

3,941

–

–

–

7,212

8,750

(3)

1

7,209

8,751

48.3%

48.4%

32.2%

2.2%

45.1%

45.0%

33.3%

32.5%

1.8%

8

–

5,340

(9)

–

–

(15)

–

(15)

–

–

–

1

(37)

3,927

(1)

3,926

8,750

1

8,751

44.9%

44.9%

30.7%

1.8%

Landsec // Annual Report 2021 » Financial statements21. BORROWINGS

  ACCOUNTING POLICY

Borrowings, other than bank overdrafts, are recognised initially at fair value less attributable transaction costs. Subsequent to initial 
recognition, borrowings are stated at amortised cost with any difference between the amount initially recognised and the redemption 
value being recognised in the income statement over the period of the borrowings, using the effective interest method.

When debt refinancing exercises are carried out, existing liabilities will be treated as being extinguished when the new liability is substantially 
different from the existing liability. In making this assessment, the Group will consider the transaction as a whole, taking into account both 
qualitative and quantitative characteristics.

Secured/ 
unsecured

Fixed/ 
floating

Effective  
interest rate
%

Nominal/ 
notional 
value 
£m

Fair  

value
£m

2021

Book 
value
£m

Nominal/ 
notional 
value 
£m

2020

Fair  

value
£m

Book value
£m

Current borrowings

Commercial paper

Sterling

Euro

US Dollar

Total current borrowings

Unsecured Floating LIBOR + margin

Unsecured Floating LIBOR + margin

Unsecured Floating LIBOR + margin

Non-current borrowings

Medium term notes (MTN)

A10 4.875% MTN due 2025

Secured

A12 1.974% MTN due 2026

Secured

A4  5.391% MTN due 2026

Secured

A5  5.391% MTN due 2027

Secured

A6  5.376% MTN due 2029

Secured

A16 2.375% MTN due 2029

Secured

A13 2.399% MTN due 2031

Secured

A7  5.396% MTN due 2032

Secured

A11 5.125% MTN due 2036

Secured

A14 2.625% MTN due 2039

Secured

A15 2.750% MTN due 2059

Secured

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

5.0

2.0

5.4

5.4

5.4

2.5

2.4

5.4

5.1

2.6

2.7

84

640

182

906

10

400

17

87

65

350

300

77

50

500

500

84

640

182

906

11

410

19

100

80

367

314

107

68

524

540

84

640

182

906

10

399

17

86

65

348

299

77

50

494

495

4

796

177

977

10

400

17

95

65

350

300

81

50

500

500

4

796

177

977

11

406

20

113

84

366

314

111

71

521

542

4

796

177

977

10

399

17

94

65

347

299

80

50

494

495

2,356

2,540

2,340

2,368

2,559

2,350

Syndicated and bilateral 
bank debt

Amounts payable under 
head leases

Secured

Floating LIBOR + margin

209

Unsecured Fixed

4.6

61

209

105

209

1,944

1,944

1,944

61

61

126

61

Total non-current borrowings

2,626

2,854

2,610

4,373

4,629

4,355

Total borrowings

3,532

3,760

3,516

5,350

5,606

5,332

Page 

 185

Landsec // Annual Report 2021 » Financial statements21. BORROWINGS CONTINUED

Reconciliation of the movement in borrowings

At the beginning of the year

Proceeds from new borrowings

Repayment of bank debt

Repayment of MTNs

Redemption of MTNs 

Foreign exchange movement on non-Sterling borrowings

Other

At 31 March 

Page 

 186

2021
£m

5,332

–

(1,755)

–

(12)

(51)

2

2020
£m

3,781

1,701

–

(47)

(196)

60

33

3,516

5,332

Reconciliation of movements in liabilities arising from financing activities

Non-cash changes

2021

Borrowings 

Derivative financial instruments

Borrowings 

Derivative financial instruments

At the 
beginning 
of the 
year
£m

Cash 
flows
£m

Foreign 
 exchange 
movements
£m

Other 
 changes 
in fair 
values
£m

Other 
changes
£m

At the end  
of the 
year
£m

5,332

(1,767)

(36)

(12)

5,296

(1,779)

3,781

16

3,797

1,458

1

1,459

(51)

51

–

60

(60)

–

–

–

–

–

7

7

2

–

2

33

–

33

3,516

3

3,519

2020

5,332

(36)

5,296

MEDIUM TERM NOTES 
The MTNs are secured on the fixed and floating pool of assets of the Security Group. The Security Group includes investment properties, 
development properties, the X-Leisure fund, and the Group’s investment in Westgate Oxford Alliance Limited Partnership, Nova Victoria, 
St. David’s Limited Partnership and Southside Limited Partnership, in total valued at £10.6bn at 31 March 2021 (2020: £12.1bn). The secured 
debt structure has a tiered operating covenant regime which gives the Group substantial flexibility when the loan-to-value and interest 
cover in the Security Group are less than 65% and more than 1.45x respectively. If these limits are exceeded, the operating environment 
becomes more restrictive with provisions to encourage a reduction in gearing. The interest rate of each MTN is fixed until the expected 
maturity, being two years before the legal maturity date of the MTN. The interest rate for the last two years may either become floating 
on a LIBOR basis plus an increased margin (relative to that at the time of issue), or subject to a fixed coupon uplift, depending on the 
terms and conditions of the specific notes. 

The effective interest rate is based on the coupon paid and includes the amortisation of issue costs. The MTNs are listed on the Irish Stock 
Exchange and their fair values are based on their respective market prices. 

During the year, the Group purchased £12m (2020: £196m) of MTNs for a total premium of £3m (2020: £59m). Details of the purchases and 
associated premium by series are as follows:

MTN purchases

A10 4.875% MTN due 2025

A4  5.391% MTN due 2026

A5  5.391% MTN due 2027

A6  5.376% MTN due 2029

A7  5.396% MTN due 2032

A11 5.125% MTN due 2036

Purchases
£m

2021

Premium
£m

Purchases
£m

2020

Premium
£m

–

–

8

–

4

–

12

–

–

2

–

1

–

3

4

8

91

12

75

6

196

1

1

20

3

31

3

59

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements 
At 31 March 2021, the Group’s committed revolving facilities totalled £2,715m (2020: £2,715m). 

Syndicated and bilateral bank debt

Syndicated debt

Bilateral debt

Maturity as 
at 31 March 
2021

2025

2024-25

Authorised

2020
£m

2,490

225

2,715

2021
£m

2,490

225

2,715

Drawn

2020
£m

1,797

147

1,944

Undrawn

2020
£m

693

78

771

2021
£m

2,281

225

2,506

2021
£m

209

–

209

All syndicated and bilateral facilities are committed and secured on the assets of the Security Group. During the year ended 31 March 2021, 
the amounts drawn under the Group’s facilities decreased by £1,735m.

The terms of the Security Group funding arrangements require undrawn facilities to be reserved where syndicated and bilateral facilities 
mature within one year, or when commercial paper is issued. The total amount of cash and available undrawn facilities at 31 March 2021 
was £1,600m (2020: £1,139m). 

22. MONIES HELD IN RESTRICTED ACCOUNTS AND DEPOSITS

  ACCOUNTING POLICY

Monies held in restricted accounts and deposits represent cash held by the Group in accounts with conditions that restrict the use of 
these monies by the Group and, as such, does not meet the definition of cash and cash equivalents. Restrictions include funds held 
by the Group’s captive insurer and the Employee Benefit Trust. Holding cash in restricted accounts does not prevent the Group from 
optimising returns by putting these monies on short-term deposit.

Cash at bank and in hand

Short-term deposits

2021
£m

3

7

10

Group

2020
£m

4

5

9

Company

2020
£m

4

–

4

2021 
£m

3

–

3

The credit quality of monies held in restricted accounts and deposits can be assessed by reference to external credit ratings of the 
counterparty where the account or deposit is placed.

Counterparties with external credit ratings

A+

A

BBB+

2021
£m

7

2

1

10

Group

2020
£m

Company

2020
£m

2021 
£m

5

3

 1

9

–

2

1

3

–

3

1

4

Page 

 187

Landsec // Annual Report 2021 » Financial statementsPage 

 188

23. CASH AND CASH EQUIVALENTS

  ACCOUNTING POLICY

Cash and cash equivalents comprise cash balances, deposits held at call with banks and other short-term highly liquid investments with 
original maturities of three months or less. Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash 
management are deducted from cash and cash equivalents for the purpose of the statement of cash flows.

Cash at bank and in hand

2021
£m

–

–

Group

2020
£m

1,345

1,345

Company

2020
£m

–

–

2021 
£m

–

–

As a result of the uncertainty created by Covid-19, the Group drew down on its facilities in March 2020 in order to cover the short-term 
commercial paper in issue at 31 March 2020 and to provide additional liquid funds. These facilities have been repaid during the year ended 
31 March 2021.

The credit quality of cash and cash equivalents can be assessed by reference to external credit ratings of the counterparty where the 
account or deposit is placed.

Counterparties with external credit ratings

A+

2021 
£m

2020
£m

–

–

1,345

1,345

The Group’s cash and cash equivalents and bank overdrafts are subject to cash pooling arrangements. The following table provides details 
of cash balances and bank overdrafts which are subject to offsetting agreements.

Assets

Cash and cash equivalents

Gross 
amounts of 
financial 
assets
£m

Gross 
amounts of 
financial 
liabilities
£m

2021 

Net 
amounts 
recognised 
in the 
balance 
sheet 
£m

Gross 
amounts of 
financial 
assets
£m

Gross 
amounts of 
financial 
liabilities
£m

2020

Net 
amounts 
recognised 
in the 
balance 
sheet
£m

49

49

(49)

(49)

–

–

1,363

1,363

(18)

(18)

1,345

1,345

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements24. DERIVATIVE FINANCIAL INSTRUMENTS

  ACCOUNTING POLICY

The Group uses interest-rate and foreign exchange swaps and forwards to manage its market risk. In accordance with its treasury policy, 
the Group does not hold or issue derivatives for trading purposes.

All derivatives are recognised on the balance sheet at fair value. The fair value of interest-rate and foreign exchange swaps is based on 
counterparty or market quotes. Those quotes are tested for reasonableness by discounting estimated future cash flows based on the terms 
and maturity of each contract and using market rates for similar instruments at the measurement date. The gain or loss on derivatives are 
recognised immediately in the income statement, within net finance expense.

Carrying value of derivative financial instruments

Current assets

Non-current assets

Current liabilities

Non-current liabilities

Notional amount

Interest-rate swaps1

Foreign exchange swaps

2021 
£m

1

3

(7)

–

(3)

2021
£m 

675

843

2020
£m

39

–

(2)

(1)

36

2020
£m

675

996

1,518

1,671

1. At 31 March 2021, the Group held forward starting pay-fixed interest-rate swaps of £275m (2020: £275m) which are included in the notional amounts above.

25. FINANCIAL RISK MANAGEMENT
INTRODUCTION
A review of the Group’s objectives, policies and processes for managing and monitoring risk is set out in ’Managing risk’ and ’Our principal 
risks and uncertainties’ (pages 68 to 77). This note provides further detail on financial risk management and includes quantitative 
information on specific financial risks.

The Group is exposed to a variety of financial risks: market risks (principally interest rate risk), credit risk and liquidity risk. The Group’s 
overall risk management strategy seeks to minimise the potential adverse effects of these on the Group’s financial performance and 
includes the use of derivative financial instruments to hedge certain risk exposures.

Financial risk management is carried out by the Group’s treasury function under policies approved by the Board of Directors.

The Group assesses whether it intends to hold its financial assets to collect the contractual cash flows, or whether it intends to sell them 
before maturity and classifies its financial instruments into the appropriate categories. The following table summarises the Group’s 
financial assets and liabilities into the categories required by IFRS 7 Financial Instruments: Disclosures:

Financial assets at amortised cost

Cash and cash equivalents

Financial assets at fair value through other comprehensive income (without recycling)

Financial liabilities at amortised cost

Financial instruments at fair value through profit or loss

2021
£m

647

–

5

Group

2020
£m

741

1,345

9

Company

2020
£m

4

–

–

2021
£m

3

–

–

(3,676)

(5,461)

(2,630)

(2,406)

(3)

36

–

–

(3,027)

(3,330)

(2,627)

(2,402)

Page 

 189

Landsec // Annual Report 2021 » Financial statementsPage 

 190

25. FINANCIAL RISK MANAGEMENT CONTINUED
FINANCIAL RISK FACTORS
(I) CREDIT RISK
The Group’s principal financial assets are cash and cash equivalents, trade and other receivables, net investment in finance leases and 
amounts due from joint ventures. Further details concerning the credit risk of counterparties is provided in the note that specifically relates 
to each type of asset.

BANK AND FINANCIAL INSTITUTIONS
The principal credit risks of the Group arise from financial derivative instruments and deposits with banks and financial institutions. In line 
with the policy approved by the Board of Directors, where the Group manages the deposit, only independently rated banks and financial 
institutions with a minimum rating of A- are accepted. For UK banks and financial institutions with which the Group has a committed 
lending relationship, the minimum rating is lowered to BBB+. The Group’s treasury function currently performs regular reviews of the credit 
ratings of all financial institution counterparties. Furthermore, the treasury function ensures that funds deposited with a single financial 
institution remain within the Group’s policy limits.

TRADE RECEIVABLES
Trade receivables are presented in the balance sheet net of allowances for doubtful receivables. The Group assesses on a forward-looking 
basis the expected credit losses associated with its trade receivables. A provision for impairment is made for the lifetime expected credit 
losses on initial recognition of the receivable. In determining the expected credit losses the Group takes into account any recent payment 
behaviours and future expectations of likely default events (i.e. not making payment on the due date) based on individual customer 
credit ratings, actual or expected insolvency filings or company voluntary arrangements, likely deferrals of payments due, agreed rent 
concessions and market expectations and trends in the wider macro-economic environment in which our customers operate. These 
assessments are made on a customer by customer basis. 

While the balance remains high at 31 March 2021 as a result of the ongoing impact of Covid-19, it remains low relative to the scale of the 
balance sheet. The long-term nature and diversity of the Group’s tenancy arrangements mean the credit risk of trade receivables is usually 
considered to be low. This risk increased at 31 March 2020 following reduced rent collections as a result of Covid-19, and remains elevated 
at 31 March 2021 as a result of a continuation in these trends throughout the year. 

To limit the Group’s exposure to credit risk on trade receivables, a credit report is usually obtained from an independent rating agency 
prior to the inception of a lease with a new counterparty. This report, alongside the Group’s internal assessment of credit risk, is used to 
determine the size of the deposit that is required, if any, from the tenant at inception. In general, these deposits represent between three 
and six months’ rent.

NET INVESTMENT IN FINANCE LEASES 
This balance relates to amounts receivable from tenants in respect of tenant finance leases. This is not considered a significant credit risk 
as the tenants are generally of good financial standing.

(II) LIQUIDITY RISK
The Group actively maintains a mixture of notes with final maturities between 2025 and 2059, commercial paper and medium-term 
committed bank facilities that are designed to ensure that the Group has sufficient available funds for its operations and its committed 
capital expenditure programme. 

Management monitors the Group’s available funds as follows:

Cash and cash equivalents

Commercial paper 

Undrawn facilities

Cash and available undrawn facilities

As a proportion of drawn debt1

1. Based on nominal values.

2021 
£m

–

(906)

2,506

1,600

46.1%

2020
£m

1,345

(977)

771

1,139

21.5%

The Group’s core financing structure is in the Security Group, although the Non-restricted Group may also secure independent funding.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsSECURITY GROUP 
The Group’s principal financing arrangements utilise the credit support of a ring-fenced group of assets (the Security Group) that 
comprises the majority of the Group’s investment property portfolio and certain investments in joint ventures. These arrangements 
operate in ‘tiers’ determined by LTV and interest cover ratio (ICR). This structure is most flexible at lower tiers (with a lower LTV and a 
higher ICR) and allows property acquisitions, disposals and developments to occur with relative freedom. In higher tiers, the requirements 
become more prescriptive. No financial covenant default is triggered until the applicable LTV exceeds 100% or the ICR is less than 1.0x.

As at 31 March 2021, the reported LTV for the Security Group was 32.7% (2020: 32.5%), meaning that the Group was operating in Tier 1 
and benefited from maximum operational flexibility.

Management monitors the key covenants attached to the Security Group on a monthly basis, including LTV, ICR, sector and regional 
concentration and disposals.

NON-RESTRICTED GROUP
The Non-restricted Group obtains funding when required from a combination of inter-company loans from the Security Group, equity 
and external bank debt. Bespoke credit facilities are established with banks when required for the Non-restricted Group and joint ventures, 
usually on a limited-recourse basis.

The table below analyses the Group’s financial liabilities into relevant maturity groupings based on the remaining period at the balance 
sheet date to the expected maturity date. The amounts disclosed in the table are the contractual undiscounted cash flows.

Less than  

1 year
£m

974

3

7

12

42

38

67

Between  
1 and 
2 years
£m

68

3

–

–

–

–

–

Between  
2 and 
5 years
£m

902

9

–

–

–

–

1

Over  

5 years
£m

2,499

334

–

–

–

–

–

2021

Total
£m

4,443

349

7

12

42

38

68

1,143

71

912

2,833

4,959

Less than  
1 year
£m

1,058

Between  
1 and 
2 years
£m

82

Between  
2 and 
5 years
£m

2,698

3

2

6

23

48

1

50

1,191

3

1

–

–

–

–

1

87

2020

Total
£m

6,394

352

4

6

23

48

1

51

Over  

5 years
£m

2,556

337

–

–

–

–

–

–

9

1

–

–

–

–

–

2,708

2,893

6,879

Borrowings (excluding lease liabilities) 

Lease liabilities 

Derivative financial instruments

Trade payables

Capital accruals

Accruals

Other payables

Borrowings (excluding lease liabilities) 

Lease liabilities 

Derivative financial instruments

Trade payables

Capital accruals

Accruals

Amounts owed to joint ventures

Other payables

Page 

 191

Landsec // Annual Report 2021 » Financial statementsPage 

 192

25. FINANCIAL RISK MANAGEMENT CONTINUED
(III) MARKET RISK
The Group is exposed to market risk through interest rates, availability of credit and foreign exchange movements.

INTEREST RATES
The Group uses derivative products to manage its interest rate exposure and has a hedging policy that generally requires at least 70% of 
its existing debt plus increases in debt associated with net committed capital expenditure to be at fixed interest rates for the coming three 
years, with at least 50% fixed for a further two years. Due to a combination of factors, including the degree of certainty required under 
IFRS 9 Financial instruments, the Group does not apply hedge accounting to hedging instruments used in this context. Specific interest-rate 
hedges are also used from time to time to fix the interest rate exposure on our debt. Where specific hedges are used to fix the interest 
exposure on floating rate debt, these may qualify for hedge accounting.

At 31 March 2021, the Group (including joint ventures) had pay-fixed interest-rate swaps in place with a nominal value of £400m (2020: £400m) 
and forward starting pay-fixed interest-rate swaps of £275m (2020: £275m). The Group’s net debt was 80.8% fixed (2020: 71.3%) and 
based on the Group’s debt balances at 31 March 2021, a 1% increase/(decrease) in interest rates would increase/(decrease) the annual 
net finance expense in the income statement and reduce/(increase) equity by £7m (2020: £12m). The sensitivity has been calculated by 
applying the interest rate change to the variable rate borrowings, net of interest-rate swaps and cash and cash equivalents.

FOREIGN EXCHANGE
Foreign exchange risk arises when future commercial transactions or recognised assets or liabilities are denominated in a currency that 
is not the Group’s functional currency.

As it is solely UK based, the Group’s foreign exchange risk is low. The vast majority of the Group’s foreign currency transactions relate 
to foreign currency borrowing under the Group’s commercial paper programme. It is the Group’s policy to hedge 100% of this exposure. 
At 31 March 2021, the Group had issued €752m (2020: €901m) and $250m (2020: $220m) of commercial paper, fully hedged through 
foreign exchange swaps. A 10% weakening or strengthening of Sterling would therefore have £nil (2020: £nil) impact in the income 
statement and equity arising from foreign currency borrowings.

Where additional foreign exchange risk is identified (not linked to commercial paper borrowing), it is the Group’s policy to assess the 
likelihood of the risk crystallising and if deemed appropriate use derivatives to hedge some or all of the risk. At 31 March 2021, the Group 
had €17m (2020: €29m) and CHFnil (2020: CHF12m) of foreign currency exposures being managed using foreign currency derivative 
contracts. These were entered into in order to economically hedge our exposure to movements in foreign currencies. A 10% weakening 
of Sterling would reduce the loss before tax and increase total equity by £2m (2020: £7m). A 10% strengthening in Sterling would 
increase the loss before tax and reduce equity by £1m (2020: £5m).

FINANCIAL MATURITY ANALYSIS
The interest rate profile of the Group’s borrowings is set out below (based on notional values):

Sterling

Euro

US Dollar

Fixed 
 rate
£m

2,417

–

–

Floating
 rate
£m

293

640

182

2021

Total
£m

Fixed 
 rate
£m

2,710

2,429

640

182

–

–

Floating 
 rate
£m

1,948

796

177

2020

Total
£m

4,377

796

177

2,417

1,115

3,532

2,429

2,921

5,350

The expected maturity profiles of the Group’s borrowings are as follows (based on notional values):

One year or less, or on demand

More than two years but not more than five years

More than five years

Borrowings

Effect of hedging

Borrowings net of interest-rate swaps

Fixed 
 rate
£m

–

514

1,903

2,417

400

2,817

Floating
 rate
£m

906

209

–

1,115

(400)

715

2021

Total
£m

906

723

1,903

3,532

–

3,532

Fixed 
 rate
£m

–

522

1,907

2,429

400

2,829

Floating 
 rate
£m

977

1,944

–

2,921

(400)

2,521

2020

Total
£m

977

2,466

1,907

5,350

–

5,350

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsThe expected maturity profiles of the Group’s derivative instruments are as follows (based on notional values):

One year or less, on demand

More than one year but not more than two years

Two years but not more than five years

Foreign 
exchange 
swaps
£m

843

–

–

843

2021

Interest- 
rate 
swaps
£m

–

–

675

675

Foreign 
 exchange 
swaps
£m

981

15

–

996

2020

Interest-

rate  

swaps
£m

–

–

675

675

VALUATION HIERARCHY
Derivative financial instruments and financial assets at fair value through other comprehensive income (other investments) are the only 
financial instruments which are carried at fair value. For financial instruments other than borrowings disclosed in note 21, the carrying 
value in the balance sheet approximates their fair values. The table below shows the aggregate assets and liabilities carried at fair value 
by valuation method:

Assets

Liabilities

Level 1
£m

Level 2
£m

Level 3
£m

–

–

4

(7)

5

–

2021

Total
£m

9

(7)

Level 1
£m

–

–

Level 2
£m

39

(3)

Level 3
£m

9

–

2020

Total
£m

48

(3)

Note:
Level 1: valued using unadjusted quoted prices in active markets for identical financial instruments.
Level 2: valued using techniques based on information that can be obtained from observable market data.
Level 3: valued using techniques incorporating information other than observable market data.

The fair value of the amounts payable under the Group’s lease obligations, using a discount rate of 2.2% (2020: 1.8%), is £105m (2020: £126m). 
The fair value of the Group’s net investment in tenant finance leases, calculated by the Group’s external valuer by applying a weighted 
average equivalent yield of 4.6% (2020: discount rate of 1.8%), is £249m (2020: £247m).

The fair values of any floating rate financial liabilities are assumed to be equal to their nominal value. The fair values of the MTNs fall within 
Level 1 of the fair value hierarchy, the syndicated and bilateral facilities, commercial paper, interest-rate swaps and foreign exchange swaps 
fall within Level 2, and the amounts payable and receivable under leases fall within Level 3. 

The fair values of the financial instruments have been determined by reference to relevant market prices, where available. The fair values of 
the Group’s outstanding interest-rate swaps have been estimated by calculating the present value of future cash flows, using appropriate 
market discount rates. These valuation techniques fall within Level 2.

The fair value of the other investments is calculated by reference to the net assets of the underlying entity. The valuation is not based on 
observable market data and therefore the other investments are considered to fall within Level 3.

Page 

 193

Landsec // Annual Report 2021 » Financial statementsPage 

 194

SECTION 5 – WORKING CAPITAL
This section focuses on our working capital balances, including trade and other receivables, trade and other payables, and provisions.

26. TRADE AND OTHER RECEIVABLES

  ACCOUNTING POLICY

Trade and other receivables are recognised initially at fair value, subsequently at amortised cost and, where relevant, adjusted for the time 
value of money. The Group assesses on a forward-looking basis the expected credit losses associated with its trade receivables. A provision 
for impairment is made for the lifetime expected credit losses on initial recognition of the receivable. If collection is expected in more than 
one year, the balance is presented within non-current assets.

In determining the expected credit losses the Group takes into account any recent payment behaviours and future expectations of likely 
default events (i.e. not making payment on the due date) based on individual customer credit ratings, actual or expected insolvency 
filings or company voluntary arrangements and market expectations and trends in the wider macro-economic environment in which 
our customers operate. Where a concession is agreed with a customer after the due date for the rent, this amount is recognised as 
an impairment of the related trade receivable.

Trade and other receivables are written off once all avenues to recover the balances are exhausted and the lease has ended. Receivables 
written off are no longer subject to any enforcement activity. 

  SIGNIFICANT ACCOUNTING ESTIMATES 

IMPAIRMENT OF TRADE RECEIVABLES
The Group’s assessment of expected credit losses is inherently subjective due to the forward-looking nature of the assessments. As a result, 
the value of the provisions for impairment of the Group’s trade receivables are subject to a degree of uncertainty and are made on the 
basis of assumptions which may not prove to be accurate. See note 25 for further details of the Group’s assessment of the credit risk 
associated with trade receivables.

Net trade receivables

Tenant lease incentives (note 14)

Prepayments

Accrued income

Amounts due from joint ventures

Other receivables

Total current trade and other receivables

Non-current amounts due from joint ventures

Non-current property sales receivables

Total trade and other receivables

2021
£m

74

230

24

3

7

16

354

162

8

524

2020
£m

77

316

24

1

2

13

433

161

17

611

The accounting for lease incentives is set out in note 6. The value of the tenant lease incentive, included in current trade and other 
receivables, is spread over the non-cancellable life of the lease.

The non-current amounts due from joint ventures have maturity dates ranging from April 2022 to the dissolution of the joint venture. 
Interest is charged at rates ranging from 4% to 5% (2020: 4% to 5%).

s
t
n
e
m
e
t
a
t
s

l

a

i
c
n
a
n

i
F

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Notes to the financial statementsfor the year ended 31 March 2021 continued 
 
 
 
 
 
 
Ageing of trade receivables

As at 31 March 2021

Not impaired

Impaired

Gross trade receivables

As at 31 March 2020

Not impaired

Impaired

Gross trade receivables

Not 
 past due
£m

Up to 
30 days  

past due
£m

Up to 6  
months  

past due
£m

Up to 12 
months  

past due
£m

More than  
12 months  
past due
£m

–

–

–

33

6

39

22

4

26

38

15

53

33

27

60

5

2

7

17

54

71

1

2

3

2

26

28

–

5

5

Total
£m

74

111

185

77

30

107

A change in the Group’s billing process means that there are no longer any trade receivables on the Group’s balance sheet at 31 March 2021 
which are not past due. None of the Group’s other receivables are past due and therefore no ageing has been shown (2020: £nil).

2021
£m 

30

98

(1)

(16)

111

2021 
£m

316

(29)

(4)

–

(11)

(42)

230

2020
£m

8

27

(4)

(1)

30

2020
£m

334

(20)

–

7

(3)

(2)

316

Movement in allowances for doubtful debts

At the beginning of the year

Increase to provision

Decrease to provision

Utilised in the year

At 31 March

Movement in tenant lease incentives

At the beginning of the year

Revenue recognised

Break penalties received

Capital incentives granted

Provision for doubtful receivables

Disposal of properties

At 31 March

Page 

 195

Landsec // Annual Report 2021 » Financial statements27.  TRADE AND OTHER PAYABLES

Trade payables

Capital accruals

Other payables

Accruals

Deferred income

Amounts owed to joint ventures

Loans from Group undertakings

Total current trade and other payables

Non-current other payables

Total trade and other payables

Page 

 196

2021
£m

12

42

67

38

93

–

–

252

1

253

Group

2020
£m

6

23

50

48

142

1

–

270

1

271

2021
£m

–

–

17

12

–

–

2,601

2,630

–

Company

2020
£m

–

–

10

3

–

–

2,393

2,406

–

2,630

2,406

Capital accruals represent amounts due under contracts to purchase properties, which were unconditionally exchanged at the year end, and 
for work completed on investment properties but not paid for at the year end. Deferred income principally relates to rents received in advance.

The Loans from Group undertakings are repayable on demand with no fixed repayment date. Interest is charged at 3.6% per annum (2020: 4.1%).

SECTION 6 – OTHER REQUIRED DISCLOSURES
This section gives further disclosure in respect of other areas of the financial statements, together with mandatory disclosures required in 
accordance with IFRS.

28. INVESTMENTS IN SUBSIDIARY UNDERTAKINGS

  ACCOUNTING POLICY

Investments in subsidiary undertakings are stated at cost in the Company’s balance sheet, less any provision for impairment in value.

In accordance with IFRS 2 Share Based Payments the equity settled share-based payment charge for the employees of the Company’s 
subsidiaries is treated as an increase in the cost of investment in the subsidiaries, with a corresponding increase in the Company’s equity.

At the beginning of the year

Capital contributions relating to share-based payments (note 34)

Impairment charge

At 31 March

2021 
£m

6,213

4

(116)

6,101

2020
£m

6,213

2

(2)

6,213

s
t
n
e
m
e
t
a
t
s

l

a

i
c
n
a
n

i
F

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

A full list of subsidiary undertakings at 31 March 2021 is included on pages 232 to 234.

In the year ended 31 March 2021, the Company’s investment in its subsidiaries has been impaired by £116m (2020: £2m) as a result of a 
decline in the value of the investment property assets held in those subsidiary companies. The recoverable amount of the investments 
has been based on the fair value of each of the subsidiaries at 31 March 2021 as determined by their individual net asset values at that 
date, totalling £6,101m (2020: £6,213m).

29. OTHER NON-CURRENT ASSETS

Other property, plant and equipment

Net pension surplus (note 33)

Derivative financial instruments (note 24)

Total other non-current assets

2021 
£m

13

6

3

22

2020
£m

14

18

–

32

Notes to the financial statementsfor the year ended 31 March 2021 continued 
 
 
 
 
 
 
30. OTHER CURRENT ASSETS

Derivative financial instruments (note 24)

Other investments

Total other current assets

31. OTHER CURRENT LIABILITIES

Derivative financial instruments (note 24)

Total other current liabilities

32. OTHER NON-CURRENT LIABILITIES

Derivative financial instruments (note 24)

Deferred tax liability (note 12)

Total other non-current liabilities

33. NET PENSION SURPLUS

  ACCOUNTING POLICY

2021 
£m

1

5

6

2021 
£m

7

7

2021 
£m

–

2

2

2020
£m

39

9

48

2020
£m

2

2

2020
£m

1

4

5

Contributions to defined contribution schemes are charged to the income statement as incurred.

The pension obligations arising under the Group’s defined benefit pension scheme are measured at discounted present value. The scheme 
assets are measured at fair value, except annuities which are valued to match the liability or benefit value. The operating and financing 
costs of the scheme are recognised separately in the income statement. Service costs are spread using the projected unit credit method. 
Past service costs are recognised immediately in the income statement in the period in which they are identified. Net financing costs are 
recognised in the period in which they arise, calculated with reference to the discount rate, and are included in finance income or expense 
on a net basis. Re-measurement gains and losses arising from either experience differing from previous actuarial assumptions, or changes 
to those assumptions, are recognised immediately in other comprehensive income.

DEFINED CONTRIBUTION SCHEMES
The charge to operating profit for the year in respect of defined contribution schemes was £3m (2020: £2m).

DEFINED BENEFIT SCHEME
The Pension & Assurance Scheme of the Land Securities Group of Companies (the Scheme) is a registered defined benefit final salary 
scheme subject to the UK regulatory framework for pensions, including the Scheme Specific Funding requirements. The Scheme is operated 
under trust and as such, the Trustees of the Scheme are responsible for operating the Scheme and they have a statutory responsibility 
to act in accordance with the Scheme’s Trust Deed and Rules, in the best interest of the beneficiaries of the Scheme and UK legislation 
(including trust law). The Trustees and the Group have the joint power to set the contributions that are paid to the Scheme.

In setting contributions to the Scheme, the Trustees and the Group are guided by the advice of a qualified independent actuary on the 
basis of triennial valuations using the projected unit credit method. The Scheme is closed to new members (and was closed to future 
accrual on 31 October 2019). A full actuarial valuation of the Scheme was undertaken on 30 June 2018 by the independent actuaries, 
Hymans Robertson LLP. This valuation was updated to 31 March 2021 using, where required, assumptions prescribed by IAS 19 Employee 
Benefits. The next full actuarial valuation will be performed as at 30 June 2021.

There have been no employer or employee contributions following the closure of the Scheme to future accrual on 31 October 2019. Prior to 
this, the employer contribution rate was 43.1% of pensionable salary to cover the costs of accruing benefits and the employee contributions 
were at 8% of monthly pensionable salary. It was also agreed that no further deficit contributions were required from the Group. Employee 
contributions were paid by salary sacrifice, and therefore appeared as Group contributions. The Group does not expect to make any 
employee or employer contributions to the Scheme in the year to 31 March 2022 (2021: £nil).

Page 

 197

Landsec // Annual Report 2021 » Financial statementsPage 

 198

33. NET PENSION SURPLUS CONTINUED
All death-in-service and incapacity benefits arising during employment are wholly insured. No post-retirement benefits other than pensions 
are made available to employees of the Group.

Analysis of the amounts charged to the income statement

Analysis of the amount charged to operating profit

Current service costs

Past service costs

Charge to operating profit

Analysis of amount credited to net finance expense

Interest income on plan assets

Interest expense on defined benefit scheme liabilities

Net credit to finance income

Analysis of the amounts recognised in other comprehensive income

Analysis of gains and losses

Net re-measurement gains/(losses) on scheme assets

Net re-measurement (losses)/gains on scheme liabilities

Net re-measurement (loss)/gain

Cumulative net re-measurement loss recognised in other comprehensive income

The net surplus recognised in respect of the defined benefit scheme can be analysed as follows:

Equities

Bonds – Government

Bonds – Corporate

Insurance contracts

Cash and cash equivalents

Fair value of scheme assets

Fair value of scheme liabilities

Net pension surplus

2021 
£m

2020
£m

–

–

–

(5)

5

–

2021 
£m

17

(29)

(12)

(46)

%

11

31

15

42

1

100

1

–

1

(5)

5

–

2020
£m

(10)

16

6

(34)

2020
£m

24

69

34

96

3

226

(208)

18

%

14

27

14

43

2

100

2021
£m

33

65

33

102

6

239

(233)

6

In the year ended 31 March 2021, £9m (2020: £8m) of benefits were paid to members.

Insurance contracts are annuities which are unquoted assets. All other Scheme assets have quoted prices in active markets. The Scheme 
assets do not include any directly owned financial instruments issued by the Group. Indirectly owned financial instruments had a fair value 
of £nil (2020: £nil).

In the most recent triennial valuation, the defined benefit scheme liabilities were split 9% (2020: 9%) in respect of active scheme 
participants, 24% (2020: 24%) in respect of deferred scheme participants, and 67% (2020: 67%) in respect of retirees. As the scheme is 
now closed to future accrual, there are no longer any active scheme participants. The weighted average duration of the defined benefit 
scheme liabilities at 31 March 2021 is 15.8 years (2020: 15.8 years).

s
t
n
e
m
e
t
a
t
s

l

a

i
c
n
a
n

i
F

»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Page 

 198

Notes to the financial statementsfor the year ended 31 March 2021 continued 
 
 
 
 
 
 
The assumptions agreed with the Trustees of the Scheme for the triennial valuation at 30 June 2018 have been restated to the assumptions 
described by IAS 19 Employee Benefits. The major assumptions used in the valuation were (in nominal terms):

Rate of increase in pensionable salaries

Rate of increase in pensions with no cap

Rate of increase in pensions with 5% cap

Discount rate

Inflation  – Retail Price Index

– Consumer Price Index

The mortality assumptions used in this valuation were:

Life expectancy at age 60 for current pensioners – Men

– Women

Life expectancy at age 60 for future pensioners (current age 40) – Men

– Women

2021 
%

n/a

3.55

3.40

1.95

3.55

2.85

2021 
Years

27.7

29.2

30.0

31.7

2020
%

2.80

2.80

2.75

2.30

2.80

2.00

2020
Years

27.6

29.1

29.8

31.6

The sensitivities regarding the principal assumptions used to measure the Scheme liabilities are set out below. These were calculated using 
approximate methods taking into account the duration of the Scheme liabilities.

Assumption

Discount rate

Life expectancy

Rate of inflation

Change in assumption

Impact on Scheme liabilities

Decrease by 0.5% 

Increase by 1 year

Increase by 0.5%

Increase by £19m

Increase by £10m

Increase by £16m

As the above table demonstrates, changes in assumptions can have a significant impact on the Scheme liabilities. The assumptions agreed 
with the Trustees of the Scheme for the triennial valuation and subsequent interim updates differ from those prescribed by IAS 19 Employee 
Benefits. Using the assumptions agreed with the Trustees would result in a balance sheet deficit for the Scheme of £4m at 31 March 2021, 
as opposed to a surplus of £6m.

In order to reduce risk within the Scheme, 43% (2020: 43%) of the Scheme assets are invested in annuities that match the liabilities of some 
pensioners. The assets that the Scheme holds are designed to match a significant proportion of the Scheme liabilities and the Scheme has 
hedged over 89% (2020: 80%) of the interest rate risk and 88% (2020: 80%) of the inflation risk (when measured on a gilts flat discount rate) 
to which it is exposed.

The Company did not operate any defined contribution schemes or defined benefit schemes during the financial years ended 31 March 2021 
or 31 March 2020.

Page 

 199

Landsec // Annual Report 2021 » Financial statements 
 
 
Page 

 200

34. SHARE-BASED PAYMENTS

  ACCOUNTING POLICY

The cost of granting shares, options over shares and other share-based remuneration to employees and Executive Directors is recognised 
through the income statement. All awards are equity settled and therefore the fair value is measured at the grant date. Where the awards 
have non-market related performance criteria, the Group uses the Black-Scholes option valuation model to establish the relevant fair 
values. Where the awards have Total Shareholder Return (TSR) market related performance criteria, the Group has used the Monte Carlo 
simulation valuation model to establish the relevant fair values. The resulting values are amortised through the income statement over 
the vesting period of the awards. For awards with non-market related criteria, the charge is reversed if it appears probable that the 
performance or service criteria will not be met.

The following table analyses the total cost recognised in the income statement for the year between each plan, together with the number 
of options outstanding.

Long-Term Incentive Plan

Deferred Share Bonus Plan

Executive Share Option Plan

Sharesave Plan

Restricted Share Plan

2021

Charge 
£m

Number 
(millions)

Charge 
£m

2020

Number 
(millions)

2

–

–

1

1

4

2

–

1

1

1

5

1

1

–

–

–

2

2

–

2

–

–

4

A summary of the main features of each type of plan is given below. The plans have been split into two categories: Executive plans and 
Other plans. For further details on the Executive plans, see the Directors’ Remuneration Report on pages 115 to 141.

EXECUTIVE PLANS:
LONG-TERM INCENTIVE PLAN (LTIP)
The LTIP is open to Executive Directors and Executive Leadership Team members with awards made at the discretion of the Remuneration 
Committee. The LTIP was previously also open to Senior Management. In addition, other than for Executive Directors, an award of 
‘matching shares’ could be made where the individual acquired shares in Land Securities Group PLC and pledged to hold them for a period 
of three years. The awards are issued at nil consideration, subject to performance and vesting conditions being met. Awards of LTIP shares 
and matching shares are subject to the same performance criteria and normally vest after three years. Awards are satisfied by the transfer 
of existing shares held by the Employee Benefit Trust (EBT). The weighted average share price at the date of vesting during the year was 
616p (2020: 988p). The estimated fair value of awards granted during the year under the scheme was £3m (2020: £2m).

DEFERRED SHARE BONUS PLAN (DSBP)
The Executive Directors’ annual bonus is structured in two distinct parts made up of an initial payment and deferred shares. The shares 
are usually deferred for between one and three years. In July 2020 the DSBP was awarded following the deferral of 100% of the Executive 
Directors’ bonus entitlement for the year ended 31 March 2020. The shares are deferred for one year and are not subject to additional 
performance criteria. Awards are satisfied by the transfer of existing shares held by the EBT at nil consideration. The weighted average 
share price at the date of vesting during the year was 567p (2020: 745p). The estimated fair value of awards granted during the year 
under the scheme was £1m (2020: £nil).

OTHER PLANS:
EXECUTIVE SHARE OPTION PLAN (ESOP)
The 2005 ESOP was previously open to managers not eligible to participate in the LTIP, but was largely replaced by the new Restricted Share 
Plan in the year ended 31 March 2020. Awards are discretionary and are granted over ordinary shares of the Company at the middle market 
price on the three dealing days immediately preceding the date of grant. Awards normally vest after three years and are not subject to 
performance conditions. Awards are satisfied by the transfer of shares from the EBT and lapse ten years after the date of grant. There were 
no awards exercised during the year (2020: weighted average share price of exercises 927p). The estimated fair value of awards granted 
during the year under the scheme was £nil (2020: £nil).

SHARESAVE PLAN
Under the Sharesave Plan, Executive Directors and other eligible employees are invited to make regular monthly contributions into a 
sharesave plan operated by Equiniti. On completion of the three- or five-year contract period, ordinary shares in the Company may be 
purchased at a price based upon the middle market price on the three dealing days immediately preceding the date of invitation less 20% 
discount. There were no awards exercised during the year (2020: weighted average share price of exercises 944p). The estimated fair value 
of awards granted during the year under the scheme was £1m (2020: £nil).

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements 
RESTRICTED SHARE PLAN (RSP)
The RSP started in the year ended 31 March 2020. It is open to qualifying management level employees with awards granted as nil cost 
options. Awards are discretionary and are granted over ordinary shares of the Company at the middle market price on the day immediately 
preceding date of grant. Awards normally vest after three years and are not subject to performance conditions. Awards are satisfied by the 
transfer of shares from the EBT and lapse ten years after the date of grant. There were no awards exercised during the year (2020: none). 
The estimated fair value of awards granted during the year under the scheme was £1m (2020: £1m). 

The aggregate number of awards outstanding, and the weighted average exercise price, are shown below:

At the beginning of the year

Granted

Exercised

Lapsed

At 31 March

Exercisable at the end of the year

Weighted average remaining contractual life

1. Executive plans are granted at nil consideration.

Executive plans1

Number of awards

Number of awards

2021
Number
(millions)

2020
Number
 (millions)

2021
Number
(millions)

2020
Number
 (millions)

2

1

–

(1)

2

–

Years

1

2

1

–

(1)

2

–

Years

1

2

1

–

(1)

2

1

2

–

–

–

2

1

Years

4

Years

5

Other plans

Weighted average 
exercise price

2021
Pence

873

531

–

817

821

1,343

2020
Pence

976

–

–

884

873

1,039

The number of share awards outstanding for the Group by range of exercise prices is shown below:

Exercise price – range

Pence

Nil1

400 – 599

600 – 799

800 – 999

1,000 – 1,199

1,200 – 1,399

Weighted 
average 
exercise 
price

Pence

–

519

728

900

1,022

1,328

Outstanding at 31 March 2021

Outstanding at 31 March 2020

Weighted 
average 
remaining 
contractual life

Weighted 
average 
exercise 
price

Years

Pence

Number of 
awards

Number
 (millions)

Weighted 
average 
remaining 
contractual life

Years

Number of 
awards

Number
 (millions)

3

1

–

–

1

–

1

3

1

6

5

4

–

584

720

899

1,022

1,328

2

–

–

1

1

–

1

–

2

6

6

5

1. Executive plans are granted at nil consideration.

FAIR VALUE INPUTS FOR AWARDS WITH NON-MARKET PERFORMANCE CONDITIONS
Fair values are calculated using the Black-Scholes option pricing model for awards with non-market performance conditions. The weighted 
average inputs into this model for the grants under each plan in the financial year are as follows:

Year ended 31 March

Share price at grant date

Exercise price

Expected volatility

Expected life

Long-Term Incentive Plan 

Deferred Share Bonus Plan

Restricted Share Plan

Sharesave Plan

2021

616p

n/a

30%

2020

820p

n/a

20%

2021

547p

n/a

30%

2020

820p

n/a

20%

2021

547p

n/a

30%

2020

820p

n/a

20%

2021

649p

519p

30%

2020

837p

670p

20%

2.7 years

3 years

1 year

1 year

3 years

3 years

0.66%

-0.13%

0.53%

nil

6.36%

5.55%

5.36%

5.44%

3 to 
5 years

3 to 
5 years

-0.05%  
to -0.07%

0.56%  

to 0.62%

Risk-free rate

-0.09%

0.53%

Expected dividend yield

5.87%

5.55%

nil

nil

Page 

 201

Landsec // Annual Report 2021 » Financial statementsPage 

 202

34. SHARE-BASED PAYMENTS CONTINUED
Expected volatility is determined by calculating the historical volatility of the Group’s share price over the previous ten years. The expected 
life used in the model has been determined based upon management’s best estimate for the effects of non-transferability, vesting/exercise 
restrictions and behavioural considerations. The risk-free rate is the yield at the date of the grant of an award on a gilt-edged stock with a 
redemption date equal to the anticipated vesting of that award.

FAIR VALUE INPUTS FOR AWARDS WITH MARKET PERFORMANCE CONDITIONS
Fair values are calculated using the Monte Carlo simulation option pricing model for awards with market performance conditions. 
Awards made under the 2005 LTIP which were granted after 31 March 2009 include a TSR condition, which is a market-based condition. 
The weighted average inputs into this model for the scheme are as follows:

Share price at  
date of grant

Exercise price

Expected volatility –  

Group

2020

20%

Expected volatility – index 
of comparator companies

Correlation –  

Group vs. index

2021

30%

2020

20%

2021

85%

2020

85%

Year ended 31 March

Long-Term Incentive Plan

2021

581p

2020

820p

2021

n/a

2020

n/a

2021

30%

35. ORDINARY SHARE CAPITAL

  ACCOUNTING POLICY

Ordinary shares are classified as equity. External costs directly attributable to the issue of new shares are shown in equity as a deduction 
from the proceeds.

The consideration paid by any Group entity to acquire the Company’s equity share capital, including any directly attributable incremental 
costs, is deducted from equity until the shares are cancelled, reissued or sold. Where own shares are sold or reissued, the net consideration 
received is included in equity. 

Ordinary shares of 102/3p each

At the beginning of the year

Issued on the exercise of options

At 31 March

Group and Company
Allotted and fully paid

2021 
£m

80

2020
£m

80

Number of shares

2021 

2020

751,313,063

751,300,993

–

12,070

751,313,063

751,313,063

The number of options over ordinary shares from Executive plans that were outstanding at 31 March 2021 was 2,871,389 (2020: 1,877,442). 
If all the options were exercised at that date then 2,871,389 (2020: 1,877,442) shares would be required to be transferred from the Employee 
Benefit Trust (EBT). The number of options over ordinary shares from Other plans that were outstanding at 31 March 2021 was 1,977,120 
(2020: 1,999,167). If all the options were exercised at that date then 666,526 new ordinary shares (2020: 440,322) would be issued and 
1,310,594 shares would be required to be transferred from the EBT (2020: 1,558,845).

Shareholders at the Annual General Meeting have previously authorised the acquisition of shares by the Company representing up to 10% 
of its share capital, to be held as treasury shares. During the years ended 31 March 2021 and 2020, there were no ordinary shares acquired 
to be held as treasury shares. At 31 March 2021, the Group held 9,839,179 ordinary shares (2020: 9,839,179) with a market value of £68m 
(2020: £55m) in treasury.

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statements36. OWN SHARES

  ACCOUNTING POLICY

Shares acquired by the EBT are presented on the Group and Company balance sheets within ‘Other reserves’. Purchases of treasury shares 
are deducted from retained earnings.

At the beginning of the year

Acquisition of ordinary shares

Transfer of shares to employees on exercise of share options

At 31 March

Group and Company

2021 
£m

10

3

(2)

11

2020
£m

11

–

(1)

10

Own shares consist of shares in Land Securities Group PLC held by the EBT in respect of the Group’s commitment to a number of its 
employee share option schemes (note 34). 

The number of shares held by the EBT at 31 March 2021 was 1,224,468 (2020: 957,692). The market value of these shares at 31 March 2021 
was £8m (2020: £5m).

37.  CONTINGENCIES
The Group has contingent liabilities in respect of legal claims, guarantees and warranties arising in the ordinary course of business. It is not 
anticipated that any material liabilities will arise from the contingent liabilities.

38. RELATED PARTY TRANSACTIONS
SUBSIDIARIES
During the year, the Company entered into transactions, in the normal course of business, with related parties as follows:

Transactions with subsidiary undertakings1:

Recharge of costs

Interest paid

1. All cash payments, including dividend payments, are made by another Group company.

2021 
£m

2020
£m

(131)

(87)

(353)

(89)

JOINT ARRANGEMENTS
As disclosed in note 16, the Group has investments in a number of joint arrangements. Details of transactions and balances between the 
Group and its joint arrangements are as follows:

Nova, Victoria

Southside Limited Partnership

St. David’s Limited Partnership

Westgate Oxford Alliance Limited Partnership

Harvest

The Ebbsfleet Limited Partnership

West India Quay Unit Trust

Year ended and as at 31 March 2021

Year ended and as at 31 March 2020

Net 
investments 
into joint 
ventures
£m

Amounts 
owed by 
joint 
ventures
£m

Amounts 
owed to 
joint 
ventures
£m

(2)

–

–

(4)

–

–

(1)

(7)

92

75

1

–

–

1

–

169

–

–

–

–

–

–

–

–

Income
£m

13

4

1

2

–

–

–

20

Net 
investments 
into joint 
ventures
£m

Amounts 
owed by 
joint 
ventures
£m

Amounts 
owed to 
joint 
ventures
£m

11

(1)

(7)

(12)

(28)

(17)

(2)

(56)

90

72

1

–

–

–

–

163

–

–

–

–

–

–

(1)

(1)

Income
£m

17

4

1

1

–

–

–

23

Page 

 203

Landsec // Annual Report 2021 » Financial statementsPage 

 204

38. RELATED PARTY TRANSACTIONS CONTINUED
REMUNERATION OF KEY MANAGEMENT PERSONNEL
The remuneration of the Directors, who are the key management personnel of the Group and Company, is set out below in aggregate for 
each of the applicable categories specified in IAS 24 ‘Related Party Disclosures’. Further information about the remuneration of individual 
Directors is provided in the audited part of the Directors’ Remuneration Report on pages 115 to 141.

Short-term employee benefits

Share-based payments

39. OPERATING LEASE ARRANGEMENTS 

  ACCOUNTING POLICY

2021 
£m

4

3

7

2020
£m

5

2

7

The Group earns rental income by leasing its properties to tenants under non-cancellable operating and finance leases. Leases in which 
substantially all risks and rewards of ownership are retained by the Group as the lessor are classified as operating leases. Payments, 
including prepayments, received under operating leases (net of any incentives paid) are charged to the income statement on a straight-
line basis over the period of the lease.

At the balance sheet date, the Group had contracted with tenants to receive the following future minimum lease payments:

Not later than one year

Later than one year, but not more than two years

Later than two years, but not more than three years

Later than three years, but not more than four years

Later than four years, but not more than five years

More than five years

2021 
£m

467

431

422

391

346

2020
£m

537

499

451

437

408

3,059

5,116

3,550

5,882

The total of contingent rents, primarily turnover based rents, recognised as income during the year was £5m (2020: £38m).

40. EVENTS AFTER THE REPORTING PERIOD
There were no significant events occurring after the reporting period, but before the financial statements were authorised for issue. 

Notes to the financial statementsfor the year ended 31 March 2021 continuedLandsec // Annual Report 2021 » Financial statementsBusiness analysis – EPRA disclosures

EPRA net asset measures

Net assets attributable to shareholders

Excess of fair value over net investment in finance lease book value

Deferred tax liability on intangible asset

Goodwill on deferred tax liability (note 19) 

Other intangible asset (note 19)

Fair value of interest-rate swaps 

Excess of fair value of debt over book value (note 21)

Purchasers’ costs1

Net assets used in per share calculation

Diluted net assets per share

Net assets attributable to shareholders

Excess of fair value over net investment in finance lease book value

Deferred tax liability on intangible asset

Goodwill on deferred tax liability (note 19)

Other intangible asset (note 19)

Fair value of interest-rate swaps

Excess of fair value of debt over book value (note 21)

Purchasers’ costs1

Net assets used in per share calculation

Diluted net assets per share

Table 68

31 March 2021 

EPRA 
NRV
£m

EPRA 
NTA
£m

EPRA 
NDV
£m

7,212

7,212

7,212

93

1

(1)

–

(3)

–

628

7,930

EPRA 
NRV

1,070p

93

1

(1)

(2)

(3)

–

–

93

–

(1)

–

–

(244)

–

7,300

7,060

EPRA 
NTA

985p

EPRA 
NDV

953p

EPRA  
NRV
£m

31 March 2020

EPRA  
NTA
£m

EPRA  
NDV
£m

8,750

8,750

8,750

90

1

(1)

–

1

–

768

9,609

90

1

(1)

(7)

1

–

–

90

–

(1)

–

–

(274)

–

8,834

8,565

EPRA 
NRV

EPRA 
NTA

EPRA 
NDV

1,297p

1,192p

1,156p

1. EPRA NTA and EPRA NDV reflect IFRS values which are net of purchasers’ costs. Purchasers’ costs are added back when calculating EPRA NRV.

Page 

 205

Landsec // Annual Report 2021 » Additional informationBusiness analysis – EPRA disclosures
continued

EPRA performance measures

Measure

Adjusted earnings

Definition for EPRA measure

Notes

Recurring earnings from core operational activity

Adjusted earnings per share

Adjusted earnings per weighted number of ordinary shares

Adjusted diluted earnings per share Adjusted diluted earnings per weighted number of ordinary shares

EPRA net tangible assets (NTA)

Net assets adjusted to exclude the fair value of interest-rate swaps, 
intangible assets and excess of fair value over net investment in finance 
lease book value 

EPRA net tangible assets per share

Diluted net tangible assets per share 

EPRA net disposal value (NDV)

Net assets adjusted to exclude the fair value of debt and goodwill on 
deferred tax and to include excess of fair value over net investment in 
finance lease book value

EPRA net disposal value per share

Diluted net disposal value per share

Voids/vacancy rate

Net initial yield (NIY)

Topped-up NIY

Cost ratio3

ERV of vacant space as a % of ERV of Combined Portfolio excluding the 
development programme1

Annualised rental income less non-recoverable costs as a % of market 
value plus assumed purchasers’ costs2

NIY adjusted for rent free periods2

Total costs as a percentage of gross rental income (including direct 
vacancy costs)3

Total costs as a percentage of gross rental income (excluding direct 
vacancy costs)3

Page 

 206

Table 69

31 March 2021

Landsec 
measure

£251m

33.9p

33.9p

EPRA 
measure

£251m

33.9p

33.9p

£7,300m

£7,300m

985p

985p

£7,060m

£7,060m

953p

953p

4.4%

4.3%

5.0%

4.9%

5.2%

19.4%

5.0%

42.3%

n/a

40.0%

5

5

5

5

5

5

5

Table

70

74

74

75

75

1. Our measure reflects voids in our like-for-like portfolio only. The EPRA measure reflects voids in the Combined Portfolio excluding only properties under development.
2. Our NIY and Topped-up NIY relate to the Combined Portfolio, excluding properties in the development programme that have not yet reached practical completion,  

and are calculated by our external valuer. EPRA NIY and EPRA Topped-up NIY calculations are consistent with ours but exclude only properties currently under development. 
Topped-up NIY reflects adjustments of £14m and £14m for rent free periods and other incentives for the Landsec measure and EPRA measure, respectively.

3. The EPRA cost ratio is calculated based on gross rental income after rents payable and excluding costs recovered through rents but not separately invoiced of £6m, whereas 
our measure is based on gross rental income before rents payable and costs recovered through rents but not separately invoiced. We do not calculate a cost ratio excluding 
direct vacancy costs as we do not consider this to be helpful. Provisions for bad and doubtful debts have been excluded from our cost ratio.

EPRA vacancy rate

Table 70

The EPRA vacancy rate is based on the ratio of the estimated market rent for vacant properties versus total estimated market rent, for the 
Combined Portfolio excluding properties under development. There are no significant distorting factors influencing the EPRA vacancy rate.

ERV of vacant properties 

ERV of Combined Portfolio excluding properties under development

EPRA vacancy rate (%)

Change in net rental income from the like-for-like portfolio

Central London

Regional retail

Urban opportunities

Subscale sectors

31 March 
2021
£m

27

624

4.3%

Table 71

Change 

%

-6.9

-54.4

-47.6

-57.3

-30.4

2021
£m

257

68

11

41

377

2020
£m

276

149

21

96

542

£m

(19)

(81)

(10)

(55)

(165)

Landsec // Annual Report 2021 » Additional informationAcquisitions, disposals and capital expenditure

Investment properties

Net book value at the beginning of the year

Acquisitions

Capital expenditure

Capitalised interest

Net movement in capitalised head leases 

Disposals

Net deficit on revaluation of investment properties

Transfer to trading properties

Net book value at the end of the year

Profit/(loss) on disposal of investment properties

Trading properties

Net book value at the beginning of the year

Transfer from investment properties

Capital expenditure 

Disposals

Net book value at the end of the year

(Loss)/profit on disposal of trading properties

Acquisitions, development and other capital expenditure

Acquisitions2

Development capital expenditure3

Other capital expenditure

Capitalised interest 

Acquisitions, development and other capital expenditure

Disposals

Net book value – investment property disposals

Net book value – trading property disposals

Net book value – other net assets 

Profit/(loss) on disposal – investment properties 

(Loss)/profit on disposal – trading properties

Total disposal proceeds

Table 72

Year ended  
31 March 
2021

Year ended  
31 March 
2020

Joint  

ventures

Combined  
Portfolio

Combined  
Portfolio

£m

946

£m

£m

12,243

13,177

–

2

–

–

(15)

(198)

–

735

(3)

£m

3

–

–

(3)

–

(1)

115

223

11

1

(594)

48

207

8

31

(49)

(1,646)

(1,179)

(11)

–

10,342

12,243

5

£m

27

11

1

(3)

36

(1)

(6)

£m

41

–

1

(15)

27

7

Group  
(excl. joint 
ventures)

£m

11,297

115

221

11

1

(579)

(1,448)

(11)

9,607

8

£m

24

11

1

–

36

–

Investment
properties1

Trading
properties

Combined
Portfolio

Combined
 Portfolio

£m

115

182

41

11

349

£m

–

1

–

–

1

£m

115

183

41

11

350

£m

594

3

43

5

(1)

644

£m

48

165

43

8

264

£m

49

15

–

(6)

7

65

1. See EPRA analysis of capital expenditure table 73 for further details.
2. Properties acquired in the year.
3. Development capital expenditure for investment properties comprises expenditure on the development pipeline and completed developments.

Page 

 207

Landsec // Annual Report 2021 » Additional informationBusiness analysis – EPRA disclosures
continued

Page 

 208

EPRA analysis of capital expenditure

Other capital expenditure

Table 73

31 March 2021

Acquisitions1
£m

Development
capital
expenditure2
£m

Incremental
lettable
space3
£m

 No 
incremental 
lettable  
space
£m

 Tenant 
improvements
£m

Total
£m

Capitalised 
interest
£m

Total 
capital 
expenditure 
– Combined 
Portfolio
£m

Total capital 
expenditure 
– joint 
ventures
(Group share)
£m

Total capital 
expenditure –
 Group
£m

Central London
Offices
London retail
Other central London
Total Central London

Regional retail
Regional shopping 
centres and shops
Outlets
Total Regional retail

Urban opportunities 

Subscale sectors
Leisure
Hotels
Retail parks
Total Subscale sectors

89
23
–
112

180
2
–
182

3

–
3

–

–
–
–
–

–

–
–

–

–
–
–
–

Total capital 
expenditure

115

182

1
–
–
1

1

–
1

2

1
–
–
1

5

21
1
–
22

5

4
9

–

–
1
2
3

34

Timing difference between accrual and cash basis
Total capital expenditure on a cash basis

1. Investment properties acquired in the year.
2. Expenditure on the development pipeline and completed developments.
3. Capital expenditure where the lettable area increases by at least 10%.

EPRA net initial yield (NIY) and Topped-up NIY

–
–
–
–

–

1
1

–

1
–
–
1

2

22
1
–
23

6

5
11

2

2
1
2
5

11
–
–
11

–

–
–

–

–
–
–
–

302
26
–
328

9

5
14

2

2
1
2
5

41

11

349

1
–
–
1

1

–
1

–

–
–
–
–

2

(34)
315

(4)
(2)

Combined Portfolio
Trading properties
Less: Properties under development, trading properties under development and land
Like-for-like investment property portfolio, proposed and completed developments, and completed trading properties
Plus: Allowance for estimated purchasers’ costs 
Grossed-up completed property portfolio valuation (a)

EPRA annualised cash passing rental income1 
Net service charge expense2 
Void costs and other deductions 
EPRA annualised net rent1 (b)
Plus: Rent-free periods and other lease incentives (annualised)
Topped-up annualised net rents (c)

EPRA NIY (b/a)
EPRA Topped-up NIY (c/a)

1. EPRA annualised cash passing rental income and EPRA annualised net rent as calculated by the Group’s external valuer.
2. Including costs recovered through rents but not separately invoiced.

301
26
–
327

8

5
13

2

2
1
2
5

347

(30)
317

Table 74

2021
£m
10,791
37
(769)
10,059
587
10,646

539
(5)
(13)
521
14
535

4.9%
5.0%

Landsec // Annual Report 2021 » Additional informationCost analysis

Gross rental income (before rents payable)

Rents payable

£m

578

(9)

Gross rental income (after rents payable)

569

Net service charge expense

Net direct property expenditure

Bad and doubtful debts expense

Segment net rental income

Net indirect expenses

Segment profit before finance expense

Net finance expense – Group

Net finance expense – joint ventures

Revenue profit

(5)

(32)

(127)

405

(80)

325

(60)

(14)

251

Direct
property
costs
£164m

Net
indirect
expenses2
£80m

Gross rental income 
(before rents payable)

Costs recovered through rents 
but not separately invoiced

Adjusted gross rental 
income 

Rents payable

EPRA gross rental income

Managed operations

Tenant default

Void related costs

Other direct property costs

Development expenditure

Asset management,
administration and
compliance

Total costs (incl. direct 
vacancy costs)

Costs recovered through rents

Tenant default3

Total cost ratio1

19.4%

Adjusted total costs

Tenant default3

EPRA costs (incl. direct 
vacancy costs)

Less: Direct vacancy costs

EPRA costs (excl. direct 
vacancy costs)

2021

Cost 
ratio
%1

1.2

22.2

2.3

1.9

2.4

12.7

Total 
£m

578

(6)

572

(9)

563

7

127

13

11

14

72

Table 75

2020

Cost 
ratio
%1

1.5

4.9

1.9

2.8

1.3

10.4

Total 
£m

678

(6)

672

(15)

657

10

33

13

19

9

70

244

42.7

154

22.9

(6)

(127)

111

127

238

(13)

225

19.4

42.3

40.0

(6)

(33)

115

33

148

(13)

135

17.1

22.5

20.5

1. Percentages represent costs divided by Adjusted gross rental income, except for EPRA measures which represent costs divided by EPRA gross rental income.
2. Net indirect expenses amounting to £7m (2020: £7m) have been capitalised as development costs and are excluded from table 75. See note 14 of the financial statements 

for the Group’s policy on capitalising indirect expenses.

3. Provisions for bad and doubtful debts have been excluded from our cost ratio, including those relating to rent which will be earned in future accounting periods.

Page 

 209

Landsec // Annual Report 2021 » Additional information 
Business analysis – Group

Page 

 210

Combined Portfolio value by location at 31 March 20211

Central, inner, and outer London

South East and East

Midlands

Wales and South West

North, North West, Yorkshire, and Humberside

Scotland and Northern Ireland

Total

Central 
London
%

68.1

–

–

–

–

–

Regional
 retail
%

Urban 
opportunities
%

–

8.6

–

2.2

4.2

1.4

2.9

5.0

1.0

0.5

2.0

0.7

Subscale 
sectors
%

3.4

–

–

–

–

–

Table 76

Total
%

74.4

13.6

1.0

2.7

6.2

2.1

68.1

16.4

12.1

3.4

100.0

1. % figures calculated by reference to the Combined Portfolio value of £10.8bn.

For a full list of the Group’s properties please refer to our website: www.landsec.com.

Combined Portfolio performance relative to MSCI 
Total property return – year ended 31 March 2021

Central London

Regional retail

Urban opportunities

Subscale sectors

Combined Portfolio

1. MSCI Central and Inner London Office benchmark/Central London Retail weighted by Landsec exposure.
2. MSCI All Shopping Centres benchmark.
3. MSCI Rest of London Shopping Centres benchmark.
4. No benchmark available.
5. MSCI All Property Quarterly Universe.

Top 12 occupiers at 31 March 2021

Central Government

Deloitte

Cineworld

Boots

Sainsbury’s

Taylor Wessing

Equinix

Lloyds Banking

M&S 

Next

H&M 

Vue

1. On a proportionate basis.

Table 77

MSCI
%

-2.61

-23.62

-17.53

n/a4

1.25

Landsec
%

-2.3

-28.4

-21.4

-12.8

-9.6

Table 78

% of Group rent1

6.4

6.3

2.1

1.9

1.6

1.5

1.4

1.2

1.2

1.1

1.1

1.1

26.9

Landsec // Annual Report 2021 » Additional informationProperty Income Distribution (PID) calculation

Loss before tax per income statement

Accounting (profit)/loss on residual operations

Prior year adjustment

Loss attributable to tax-exempt operations

Adjustments

Capital allowances

Capitalised interest

Revaluation deficit

Tax exempt disposals

Capital expenditure 

Other tax adjustments

Goodwill amortisation and impairment

Estimated tax-exempt income for the year

PID thereon (90%)

Table 79

Year ended  

Year ended  

31 March 2021
£m

31 March 2020
£m

(1,393)

(837)

(47)

–

5

7

(1,440)

(825)

(45)

(7)

(47)

(5)

1,646

1,179

(6)

9

(3)

5

159

143

7

4

2

5

320

288

The table above provides a reconciliation of the Group’s loss before tax to its estimated tax exempt income, 90% of which the Company 
is required to distribute as a PID to comply with REIT regulations.

The Company has 12 months after the year end to make the minimum distribution. Accordingly, PID dividends paid in the year may relate 
to the distribution requirements of previous periods. The table below sets out the dividend allocation for the years ended 31 March 2021 
and 31 March 2020:

Dividends paid in year to 31 March 2020

Dividends paid in year to 31 March 2021

Minimum PID to be paid by 31 March 2022

Total PID required

PID allocation

Ordinary  
dividend

Year ended  

Year ended  

31 March 2021
£m

31 March 2020
£m

Pre- 
31 March 2020
£m

–

49

94

143

204

84

–

288

138

–

n/a

£m

–

–

n/a

Table 80

Total  

dividend

£m

342

133

n/a

Page 

 211

Landsec // Annual Report 2021 » Additional informationBusiness analysis – Group
continued

Total Shareholder Returns1

Land Securities Group PLC

FTSE 100

FTSE 350 Real Estate Index

1. Historical TSR performance for a hypothetical investment of £100 – source: Datastream.

Voids and units in administration – like-for-like (%) 

Page 

 212

Table 81

Period to 31 March 2021

5 years
£

77.2

133.1

109.0

3 years
£

83.1

107.1

100.9

1 year
£

134.5

126.8

123.4

Chart 82

Analysis of performance  
relative to MSCI (%)

Chart 83 

-0.3

-10.3

-10.6

-7.4

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

0

3.3

1.3

n
o
d
n
o
L

l

a
r
t
n
e
C

7.5

4.7

5.0

4.8

4.4

5.8

2.5

2.0

2.5

2.9

2.1

2.2

l

a
t
o
T

s
r
o
t
c
e
s

l

e
a
c
s
b
u
S

0.3

0.1

n
o
d
n
o
L

l

a
r
t
n
e
C

l
i

a
t
e
r

l

a
n
o
g
e
R

i

1.1

0.4

s
e
i
t
i
n
u
t
r
o
p
p
o
n
a
b
r
U

0.9

0.8

l

a
t
o
T

s
r
o
t
c
e
s

l

e
a
c
s
b
u
S

In administration

l
i

a
t
e
r

l

a
n
o
g
e
R

i

s
e
i
t
i
n
u
t
r
o
p
p
o
n
a
b
r
U

Voids

h
t
w
o
r
g

l

a
t
i
p
a
C

n
r
u
t
e
r

e
m
o
c
n

i

e
v
i
t
a
e
R

l

-0.3

–

0.3

s
e
s
a
h
c
r
u
p
f
o
n
o
i
t
u
b
i
r
t
n
o
C

s
l
a
s
o
p
s
i
d
f
o
n
o
i
t
u
b
i
r
t
n
o
C

l

s
t
n
e
m
p
o
e
v
e
d
f
o
n
o
i
t
u
b
i
r
t
n
o
C

l

a
t
o
T

e
r
u
t
c
u
r
t
s

f
o
t
c
a
p
m

I

Attribution analysis, ungeared total return, 12 months to 
31 March 2021, relative to MSCI Quarterly Universe – source: MSCI

31 March 2021

31 March 2020

REIT BALANCE OF BUSINESS
To retain the Group’s REIT status, it must meet conditions from the REIT legislation.  At least 75% of the Group’s assets and 75% of the 
Group’s income must relate to qualifying activities. The results of these tests at the balance sheet date are below:

Year ended 31 March 2021

Year ended 31 March 2020

Table 84

Profit before tax (£m)1

Balance of business – 75% profits test

Adjusted total assets (£m)1

Balance of business – 75% assets test

1. Calculated according to REIT rules.

Tax-
exempt 
business

194

100%

10,520

95.5%

Residual 
business

Adjusted 
results

(7)

187

Tax-
exempt 
business

390

100%

Residual 
business

Adjusted 
results

(4)

386

0%

598

14,360

0%

493

4.5%

11,013

13,762

95.9%

4.1%

Landsec // Annual Report 2021 » Additional information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual net rent breakdown  
by occupier business sector (%)

Chart 85 

% portfolio by value and number of  
property holdings at 31 March 2021

■ Services 
■ Retail trade 
■ Financial services 
■ Public administration 
■ Wholesale trade 
■ Manufacturing 
■ Transport, communications 
■ Other 

37%
33%
14%
6%
3%
2%
2%
3%

£m

0 - 10

10 - 25

25 - 50

50 - 100

100 - 150

150 - 200

200+

Total

Table 87 

Value
%

Number of
properties

0.8

4.1

7.0

14.5

6.6

6.2

60.8

100.0

17

29

21

21

6

4

15

113

Floorspace (million sq ft)1

■ Central London 
■ Regional retail 
■ Urban opportunities 
■ Subscale sectors 

Total 

6.2
8.1
1.8
7.4

23.5

1. Joint ventures are reflected at 100% values, not Group share.

Chart 86

Estimated future development spend  
on approved developments (£m)

Chart 88 

350

300

250

200

150

100

50

0

334

192

2022

2023

30

2024

2

2025+

Estimated future spend excludes interest costs.

Page 

 213

Landsec // Annual Report 2021 » Additional information 
Business analysis – Central London

Page 

 214

Central London portfolio (%)

Chart 89

Central London floorspace (million sq ft)

Chart 90

■ Offices 
■ London retail 
■ Other central London 

85.3%
9.0%
5.7%

■ Offices  
■ London retail  
■ Other central London 

Total 

5.3
0.8
0.1

6.2

£7.3bn

6.2m
sq ft

OFFICES
Our £6.3bn offices portfolio is comprised of office space in London 
including our cluster of buildings at New Street Square, EC4, Victoria, 
SW1 assets such as Cardinal Place, Nova, 62 Buckingham Gate and 
The Zig Zag Building and the development at 21 Moorfields, EC2.

LONDON RETAIL
This sector comprises the retail space in our offices portfolio assets 
which include One New Change, EC4, Tottenham Court Road, W1, 
Cardinal Place SW1, 32-50 Strand, WC2, 55 Old Broad Street, EC2 
and Lucent, W1, as well as Monico Safeguarded.

OTHER CENTRAL LONDON
Comprises Piccadilly Lights, W1 and our residential space.

Top 10 Central London customers

Central Government 

Deloitte

Taylor Wessing

Equinix

Lloyds Banking

Bain & Co Inc

Hyundai

Deutsche Bank

Boots

Mace

Central London other 

Total

Table 91

% of Group rent 

6.4

6.3

1.5

1.4

1.1

1.0

0.9

0.9

0.8

0.8

21.1

33.3

54.4

Landsec // Annual Report 2021 » Additional information 
Business analysis – Regional retail

Regional retail portfolio (%)

Chart 92

Regional retail portfolio floorspace (million sq ft)

Chart 93

■ Regional shopping centres 
  and shops 
■ Outlets 

59.0%
41.0%

■ Regional shopping centres 
  and shops 
■ Outlets 
Total 

6.6
1.5

8.1

£1.8bn

8.1m
sq ft

REGIONAL SHOPPING CENTRES AND SHOPS
Comprises our £1.0bn portfolio of shopping centres in major retail 
locations across the UK including Bluewater, Kent, Trinity Leeds, 
White Rose, Leeds and Westgate Oxford.

OUTLETS
Our five outlets offer a vibrant and engaging experience in 
locations such as Gunwharf Quays, Portsmouth, Braintree Village 
and Clarks Village, Street.

Top 10 Regional retail customers

Table 94

% of Group rent 

H&M

Primark

Boots

Next

Sainsbury’s 

M&S

River Island

J C Decaux

John Lewis Partnership

Vans

Regional retail other

Total

0.9

0.9

0.8

0.8

0.6

0.5

0.5

0.4

0.4

0.4

6.2

19.9

26.1

Page 

 215

Landsec // Annual Report 2021 » Additional information 
Business analysis – Urban opportunities

Page 

 216

Urban opportunities portfolio

Urban opportunities portfolio floorspace (million sq ft)

£0.4bn

1.8m
sq ft

Urban opportunities are essentially mixed-use, multi-phase 
regeneration projects rooted in a need to redevelop parts of the 
built environment that are no longer fit for purpose. Comprises 
retail space at Great North Leisure Park, N12, Finchley Road, NW3, 
Southside, SW18, The Lewisham Centre, SE13 and Shepherd’s Bush, 
W12 with potential for re-purposing.

Business analysis – Subscale sectors

Subscale sectors portfolio (%)

■ Leisure 
■ Hotels 
■ Retail parks 

38.7%
31.0%
30.3%

£1.3bn

Chart 95

Subscale sectors portfolio floorspace  
(million sq ft) 

Chart 96 

■ Leisure 
■ Hotels 
■ Retail parks 

Total 

3.4
2.0
2.0

7.4

7.4m
sq ft

LEISURE
We own five stand-alone leisure assets and an additional 13 
schemes of prime leisure and entertainment space, previously 
part of the X-Leisure Fund which was restructured within the 
Group in this financial year.

HOTELS
We also own 21 Accor hotels in the UK. They are leased to Accor 
until 2091 with a break clause in 2031 and 12-yearly thereafter.

RETAIL PARKS
Our ten retail parks are typically located away from town centres 
and offer a range of retail and leisure with parking, providing 
convenient shopping. Assets include Lakeside Retail Park, Bexhill 
Retail Park and Westwood Cross.

Top 10 Subscale sectors customers

Table 97

% of Group rent 

Cineworld

Tesco

DSG International

Accor

Snozone

Morrisons

B & M Retail

Vue

Odeon

Malmaison

Subscale sectors other

Total

1.8

0.9

0.5

0.5

0.4

0.4

0.3

0.3

0.3

0.3

5.7

9.1

14.8

Landsec // Annual Report 2021 » Additional information 
Sustainability  
performance

For us, sustainability is about the actions we take to fulfil our purpose 
so Landsec prospers far into the future. We want customers to prefer 
our spaces. We want communities to be pleased it’s us operating 
in their area. We want partners to share our priorities. And we want 
employees to invest their energy and ambition here. When we get 
all this right, we create value for our investors.

To deliver this we’ve set twelve long-term sustainability commitments, 
covering each of our priority areas of creating jobs and opportunities, 
efficient use of natural resources and sustainable design and 
innovation. This section includes a summary of our performance 
against those commitments and our key disclosures. 

For more information please visit www.landsec.com/sustainability.

Performance: On track 
To establish and maintain Covid-secure destinations and 
workplaces we launched a taskforce to assess the impact of the 
virus on our operations, to interpret government guidance, and 
co-ordinate the rollout of new ways of working. We continue to 
enhance fire safety across the business and ensure we meet 
new government initiatives and legislation.

EFFICIENT USE OF NATURAL RESOURCES 

CARBON 
Commitment: Reduce carbon emissions (tCO2e) by 70% by 
2030 compared with a 2013/14 baseline, for property under our 
management for at least two years. 

CREATING JOBS AND OPPORTUNITIES

Landsec carbon reduction target performance 

Chart 98

SOCIAL VALUE 
Commitment: Create £25m of social value through our community 
programmes by 2025. 

Performance: On track
This year we’ve created over £6.5m of social value through our 
social sustainability programmes, achieving in-year outperformance. 
Over £11m of social value created since commitment launched 
in 2019/20.

FAIRNESS 
Commitment: By 2020, ensure everyone working on our behalf, 
in an environment we control, is given equal opportunities, protected 
from discrimination and paid at least the Real Living Wage.

Performance: Not met 
We continue to pay the Real Living Wage to all of our direct 
employees and partners across office portfolio. We have not been 
able to meet our 2020 Living Wage commitment fully across our 
retail portfolio. Recognising the impact that the pandemic had 
on businesses, particularly the retail sector, The Living Wage 
Foundation is allowing businesses to pause their accreditation 
during the pandemic. We will review our accreditation by November 
this year when there will be more certainty on the reopening of the 
UK economy.

We collaborated with modern slavery specialist Stronger Together 
to perform a gap analysis, develop an action plan, and launched 
a Modern Slavery Working Group to improve our approach in 
identifying and managing modern slavery risk.

DIVERSITY 
Commitment: Make measurable improvements to the profile – 
in terms of gender, ethnicity and disability – of our employee mix. 

Performance: On track 
Across the whole organisation 52% of our employees are female, 
exceeding our 2025 target of 50%. We continue to maintain good 
female representation at all levels of our organisation, increasing 
our female representation to 31% at leader level and 38% at senior 
leader level. Our ethnic minority representation is 8% at leader 
and 6% at senior leader level.

HEALTH AND SAFETY  
Commitment: Maintain an exceptional standard of health, 
safety and security in all the working environments we control. 

Page 

 217

79,614

–4%
76,718

–19%
64,703

90,000

80,000

70,000

60,000

e
2
O
C
t

50,000

40,000

30,000

20,000

10,000

0

–32%
54,333

–42%
46,297

–55%
36,010

–70%
23,884

2013/14
Baseline

2016/17

2017/18

2018/19

2019/20

2020/21

2030

Scope 1

Scope 2

Scope 3

Performance: On track 
Reduced carbon emissions by 55% since 2013/14 against our 
science-based carbon reduction target. Significant reduction in 
carbon emissions as a result of lower occupancy and operational 
hours due to Covid-19 restrictions.

RENEWABLE ENERGY 
Commitment: Ensure 100% of our electricity supplies through 
our corporate contract are from REGO-backed renewable sources 

Performance: Complete 
We continue to procure 100% renewable electricity across our 
portfolio. We are currently exploring opportunities to move our 
procurement towards direct purchasing from renewable projects 
through Power Purchase Agreements (PPA). 

Commitment: Achieve 3MW of renewable electricity capacity  
by 2030. 

Performance: On track 
Our current on-site renewable electricity capacity is 1.4 MW. We have 
continued to progress our feasibility studies for on-site renewable 
technologies, assessing the value this would deliver to Landsec and 
our customers and how these could be incorporated as part of future 
redevelopment works.

ENERGY 
Commitment: Reduce energy intensity (kWh/m2) by 40% by 
2030 compared with a 2013/14 baseline, for property under our 
management for at least two years.

Landsec // Annual Report 2021 » Additional informationPage 

 218

Sustainability  
performance
continued

Performance: On track 
We have reduced energy intensity by 43% compared to 2013/14. 
Although this figure suggests that we’ve already achieved our 
target to reduce energy intensity by 40% by 2030, we recognise 
that energy consumption has been significantly impacted by lower 
occupancy and operational hours due to Covid-19 restrictions and 
doesn’t reflect portfolio energy performance in normal conditions. 
For that reason, we’ll continue tracking our performance against 
this 2030 target.

UPDATED WASTE COMMITMENTS: 
Commitment: Send zero operational and construction waste 
to landfill by 2030 and recycle at least 75% of operational and 
construction waste by 2030. 

Performance: On track
We are diverting 100% of operational waste and 99.9% of 
construction waste from landfill. We are recycling 65% of 
operational waste and 99% of construction waste.

Landsec energy intensity target performance 

Chart 99

SUSTAINABLE DESIGN AND INNOVATION

163

–9%
148

–13%
143

–13%
143

–19%
132

–43%
94

–40%
98

2

m
/
h
W
k

180

160

140

120

100

80

60

40

20

0

2013/14
Baseline

2016/17

2017/18

2018/19

2019/20

2020/21

2030

Previous years performance figures, including baseline, have been restated due  
to change in reporting methodology. More information is detailed in our 2021 
Sustainability Performance and Data Report.

WASTE  
Commitment: Send zero operational waste to landfill.

Performance: Complete 
We continue to divert 100% from landfill across our operational 
activities.

Commitment: At least 75% waste recycled across all our 
operational activities by 2020

Performance: Not met
This year we recycled 65% of operational waste. The decrease 
in recycling rate from last year (2020:73%) reflects the reduction 
of recyclable materials such as packaging in retail as a result 
of Covid-19. Landsec has seen a 63% reduction in total waste 
produced due Covid-19.

Landsec waste performance 

Chart 100

75%

75%

73%

7,838

23,359

8,477

25,001

9,860

26,203

50,000

40,000

30,000

71%

37

10,645

20,000

24,732

s
e
n
n
o
T

10,000

0

65%

4,612

8,629

80%

70%

60%

50%

40%

30%

20%

10%

0%

2016/17

2017/18

2018/19

2019/20

2020/21

Recycling

Combustion

Landfill

Recycling rate

RESILIENCE 
Commitment: Assess and mitigate physical and financial climate 
change adaptation risks that are material across our portfolio.

Performance: On track
To continue aligning our disclosures with the TCFD recommendations, 
this year we’ve again worked with Willis Towers Watson in assessing 
and quantifying climate-related risks to inform our approach to 
managing climate risks across our portfolio, including new 
developments. 

In our development pipeline we continue undertaking climate 
change adaptation risk reviews, addressing structural and fabric 
resilience as well as building services.

MATERIALS 
Commitment: Source core construction products and materials 
from ethical and sustainable sources. 

Performance: On track
Our developments continue to make good progress against this target. 

All our live developments are targeting 100% of core construction 
materials to be manufactured within UK and Europe, to reduce 
emissions from transportation and reduce risk of ethical issues 
in manufacture and extraction. 

This year we published our Materials Brief to guide our supply 
partners and mitigate human rights risks and 100% of key 
construction materials responsibly sourced.

BIODIVERSITY 
Commitment: Maximise the biodiversity potential of all our 
development and operational sites and achieve a 25% biodiversity 
net gain across our five operational sites currently offering the 
greatest potential, by 2030.

Performance: On track
We continued our partnership with The Wildlife Trusts to enhance 
biodiversity net gain at our five operational sites and we’re on track 
to deliver significant net gain on our developments and created 
a new Biodiversity Brief for developments.

WELLBEING 
Commitment: Ensure our buildings are designed and managed 
to maximise wellbeing and productivity.

Performance: On track
This year we committed to pursuing the WELL Portfolio Programme 
across our existing managed office portfolio, in addition to our new 
schemes. All of our live developments are successfully registered 
and pre-assessed against WELL Core rating.

Landsec // Annual Report 2021 » Additional informationSOCIAL VALUE DATA
To understand the quantifiable difference we are making to people, 
communities and society as a whole, we partner with the Social Value 
Portal which specialises in measuring and reporting social value.

The Social Value Portal has estimated the social value that Landsec 
has unlocked through our various initiatives by developing a 
bespoke social value measurement framework which is based on 

the widely used National Themes, Outcomes and Measures (TOMs) 
Social Value Measurement Framework. The TOMs measurement 
framework was launched by the National Social Value Taskforce 
in 2017 and was built following extensive consultation by 40 cross 
sector organisations including the Landsec Social Sustainability 
Team, our delivery partners and our employees. 

For more information, please visit www.socialvalueportal.com 

Social value data

Total social value created

Community Employment 

Social value created

Social value – prison leavers

Social value – young people aged 16-25 at risk of long-term unemployment

Social value – people experiencing homelessness or living in supported accommodation 

Total number of people supported into work

Total number of people engaged in training and employability support (who did not move into work)

Education 

Total young people engaged on our formal education programmes, including industry projects, mentoring 
and reverse coaching

% female students

% BAME students

% of students reporting feeling more prepared for labour market (of 138 students who were asked this question 
on their feedback form)

% students reporting teamwork increase (of 138 students who were asked this question on their feedback form)

Volunteering

Social value created

Total number of people directly benefited by Landsec volunteers

Total number of volunteer engagements (times a Landsec employee volunteered)

Total Landsec employees who have volunteered (at least once)

Total volunteering hours by Landsec staff

Charity partnerships

Total value of support for charities

Total value directly donated to charities by Landsec

Total value of space donated to charities

1. New indicator for 2021.

2019/20

Table 101

2020/21

£4,822,053

£6,552,911

£2,594,380

£1,686,082

£929,694

£648,697

£226,461

511

n/a1

298

63%

32%

95%

97%

£475,095

£361,627

£387,266

121

852

92

Data not 
available

£402,256

£99,061

3,400

539

253

8,527

895

352

120

719

£1,823,184

£4,767,767

£293,255

£463,820

£1,110,262

£3,996,561

Page 

 219

Landsec // Annual Report 2021 » Additional information 
 
 
 
Page 

 220

Sustainability  
performance
continued

STREAMLINED ENERGY AND CARBON REPORTING
Our streamlined energy and carbon reporting figures include energy 
consumption and carbon emissions associated with all properties 
under our operational control (i.e. absolute portfolio). Energy 
consumption is reported as kWh and no normalisation technique is 
applied. Carbon emissions are reported as tonnes of carbon dioxide 
equivalent (tCO2e). We report our full greenhouse gas (GHG) 
emissions annually in accordance to the WRI GHG Protocol. 

Landsec – Scope 1 and 2 emissions

Table 102

Market-based emissions

Emissions

Scope 1 tCO2e
Scope 2 tCO2e
Scope 1 and 2 tCO2e

Intensity

2018/19

2019/20

2020/21

9,879 

3,517 

9,158 

3,719 

13,396 

12,878 

7,554 

2,079 

9,633 

GHG emissions are broken down into three scopes: scope 1, 2 and 3.

Scope 1 and 2 kgCO2e/m2

8.00

6.11

5.27

Scope 1 emissions are direct emissions from activities controlled 
by us that release emissions into the atmosphere, while scope 2 
emissions are indirect emissions associated with our consumption 
of purchased energy. 

At Landsec, scope 1 comprises emissions from natural gas and 
refrigerant gases. Scope 2 emissions are from electricity, heating 
and cooling purchased for common areas and shared services. 
All material sources of scope 1 and 2 emissions are reported. As the 
remaining sources (e.g. diesel used in generator testing) represent 
such a small proportion of total emissions, we do not report them.

Scope 2 emissions are reported using both the ‘location-based’ and 
‘market-based’ accounting methods. Location-based emissions are 
reported using the UK Government’s ‘Greenhouse gas reporting: 
conversion factors 2020’. Scope 2 market-based emissions are 
reported using the conversion factor associated with each 
individual electricity, heating and cooling supply, either obtained 
directly from the supplier or from their official company website. 

Between April 2017 and March 2019, at least 15% of our gas 
purchases were from green sources (i.e. biogas). Scope 1 emissions 
for this period were also reported using both the ‘location-based’ 
and ‘market-based’ accounting methods. Our market-based 
emissions from biogas were reported as following: the CH4 or 
N2O emissions from biogas were reported as scope 1, and the 
CO2 portion of the biogas was reported outside of the scopes, 
as a memo line. Therefore, our scope 1 market-based emissions 
were based on the emissions from the remaining 85% of our gas 
purchases, as well as the CH4 or N2O conversion factors associated 
with biogas. We haven’t purchased biogas since April 2019, therefore 
Scope 1 emissions for 2019/20 and 2020/21 are reported using only 
“location-based” method.

Scope 3 emissions are those that are a consequence of our business 
activities, but which occur at sources we do not own or control and 
which are not classified as scope 2 emissions. The GHG Protocol 
identifies 15 categories of which 8 are directly relevant for Landsec. 

Landsec – Scope 1 and 2 emissions

Location-based emissions

Emissions

Scope 1 tCO2e
Scope 2 tCO2e
Scope 1 and 2 tCO2e

Intensity

2018/19

11,490 

30,518 

42,008 

2019/20

9,158 

25,382 

34,540 

Table 102

2020/21

7,554 

18,434 

25,988 

Scope 1 and 2 kgCO2e/m2

22.54

18.56

114.23

Scope 1 and 2 GHG emissions using location-based emission factors 
have dropped by 25% compared with previous year. Although these 
reductions have been achieved through a combination of factors, 
including energy efficiency projects, changes in our portfolio 
and changes in the UK’s emission factors, the main driver for 
carbon reduction across the portfolio, this year, was the Covid-19 
pandemic. The detailed breakdown of main factors driving the 
change in our Scope 1 and Scope 2 can be seen in the waterfall 
chart 103. In terms of market-based emissions we have also seen 
a reduction of 25%.

Landsec Scope 1 and 2 emissions –  
year on year driving factors

Chart 103  

34,540

(1,479)

(180)

(3,551)

(932)

25,988

(2,410)

e
2
O
C
t

40,000

35,000

30,000

25,000

15,000

10,000

5,000

0

2019/20

Portfolio
changes

External
temperature

Covid-19
restrictions

Energy
efficiencies

Emission
factor

2020/21

The table 104 shows the absolute energy consumption with a 
breakdown by landlord and tenant consumption. This year absolute 
energy intensity has reduced by 32% compared with previous year, 
largely as a result of Covid-19 restrictions. 

Our active energy management programme has also contributed 
to further reduce energy, maximising building efficiency in line with 
lower occupancy levels, while ensuring the health and safety and 
comfort of our occupants. To do this, we use smart technology to 
gather data from our building management systems in several of 
our offices, and having this detailed data helps us decide how we 
control energy-intensive service equipment in our buildings, and 
the services that we provide in our buildings are now running in 
line with occupancy. Consequently, this year we have been able 
to undertake various actions to improve the building management 
systems across our office assets. For example, we have improved 
the efficiency and lifecycle of our cooling systems, as they now 
react more optimally to external temperatures. 

This year we identified and committed to implement energy 
efficiency projects across our portfolio that will lead to over 
6,600 MWh of savings per annum. More information on 
our energy programme can be found on pages 64-67 
(Environmental review). 

Landsec // Annual Report 2021 » Additional informationLandsec – Energy consumption

Energy consumption

Natural Gas

Unit

kWh

For landlord shared services

(Sub)metered to tenants

Total Natural Gas consumption

Electricity

kWh

For landlord shared services

(Sub)metered to tenants

Total Electricity consumption

2018/19

2019/20

53,714,180

27,595,980

81,310,160

102,604,274

64,985,746

43,015,309

28,576,514

71,591,823

95,890,524

68,977,474

Table 104

2020/21

27,504,757

12,686,608

40,191,365

74,375,665

46,107,177

167,590,020

164,867,998

120,482,841

District Heating and Cooling

kWh

For landlord shared services

(Sub)metered to tenants

9,607,784

7,063,310

5,312,441

7,356,140

Total Heating and Cooling consumption

16,671,094

12,668,581

5,472,813

3,589,825

9,062,638

Total Energy Consumption

kWh

For landlord shared services

165,926,238

144,218,274

107,353,234

Energy intensity

kWh/m2

(Sub)metered to tenants

Total Energy consumption

99,645,036

104,910,128

62,383,610

265,571,274

249,128,402

169,736,845

142

134

93

Every year we report our full carbon footprint, including indirect emissions from our value chain activities (i.e. Scope 3 emissions). 
By developing a full GHG emissions inventory, incorporating scope 1, scope 2, and scope 3 emissions, we’re able to understand the 
total emissions associated with our business. The GHG Protocol identifies 15 categories for scope 3 emissions of which 8 are directly 
relevant to our business. The table below provides a breakdown of our entire emissions inventory. Our scope 3 reporting methodology 
is detailed in the 2021 Sustainability Performance and Data Report.

Landsec – Carbon footprint

GHG Scope Category

Scope 1

Scope 1

Scope 2

Scope 2

Scope 3

Scope 3

Purchased goods and services (PG&S)

Capital goods

Fuel- and energy-related activities

Upstream transportation and distribution

Waste generated in operations

Business travel

Employee commuting

Upstream leased assets

Downstream transportation and distribution

Processing of sold products

Use of sold products

End-of-life treatment of sold products

Downstream leased assets

Franchises

Investments

Total emissions

Emissions 
(tCO2e)
11,490

30,518

272,937

48,123

89,149

8,764

Grouped 
under PG&S

785

324

180

n/a

n/a

n/a

n/a

n/a

125,612

n/a

n/a

314,945

2018/19

% of total 
value chain

3.6

9.7

86.7

15.3

28.3

2.8

0.0

0.2

0.1

0.1

0.0

0.0

0.0

0.0

0.0

39.9

0.0

0.0

Emissions
(tCO2e)
9,158

25,382

235,031

48,787

69,123

6,919

Grouped 
under PG&S

770

270

166

n/a

n/a

n/a

n/a

n/a

108,996

n/a

n/a

269,571

2019/20 

% of total 
value chain

3.4

9.4

87.2

18.1

25.6

2.6

0.0

0.3

0.1

0.1

0.0

0.0

0.0

0.0

0.0

40.4

0.0

0.0

Emissions
(tCO2e)
7,554

18,434

205,235

34,004

84,261

5,052

Grouped 
under PG&S

284

33

168

n/a

n/a

n/a

n/a

n/a

81,433

n/a

n/a

231,223

Table 105

2020/21

% of total 
value chain

3.3

8.0

88.8

14.7

36.4

2.2

0.0

0.1

0.0

0.1

0.0

0.0

0.0

0.0

0.0

35.2

0.0

0.0

Page 

 221

Landsec // Annual Report 2021 » Additional informationSustainability  
performance
continued

Our scope 3 reporting allows us to identify the most significant 
areas in our value chain to focus on reducing emissions. The chart 
below shows the largest categories.

Landsec Scope 3 emissions by category 2020/21  

Chart 106

■ Capital goods 
■ Downstream leased assets 
■ Purchased good 
  and services (PG&S) 
■ Other 

41%
40%

17%

2%

The two largest scope 3 categories are Capital goods and 
Downstream leased assets, making up over 71% of our total 
emissions. Capital goods include the emissions associated with 
the manufacture and transport of materials used within our 
development activities and portfolio projects. Downstream 
leased assets are those emissions associated with energy 
consumed by our customers within our assets.

The increase in emissions for Capital goods is explained by the 
fact that most of our development projects were still in the 
design stage in 2019/20, progressing to construction phase during 

Embodied carbon – development pipeline 

Page 

 222

the reporting year. In the table below, we provide the amount of 
embodied carbon emissions reported for each development in 
2020/21. Conversely, lower emissions for Downstream leased assets 
are associated with reduction in energy consumption as a result 
of Covid-19 restrictions and reduction in the UK’s emission factors.

Because both categories represent a significant proportion of our 
total carbon footprint, we are committed to understanding the 
impacts of our buildings as much as we can to ensure that we build 
and run them as efficiently as possible. We therefore undertake 
lifecycle assessments on all of our development projects, following 
the RICS guidance document ‘Whole life carbon assessment for 
the built environment’ 1st Edition and BS EN 15978. The assessment 
considers both the embodied carbon emissions from our supply 
chain and construction activities (stages A1 to A5) as well as 
anticipated emissions from a building’s operations and embodied 
carbon associated with maintenance and repairs over the lifetime 
of the building (stages B1 to C4). To minimise our construction 
impacts, we set targets on the embodied carbon emissions from 
supply chain (A1-A5) on a project by project basis, measured 
against design stage baseline (RIBA stage 3), and track these 
through to the completion of our buildings. The table below shows 
that we’ll avoid over 38,000 tCO2e by targeting an overall reduction 
of 15.6% in the embodied carbon across four developments. 
We also carefully design our buildings to minimise the energy 
demand of our operations and meet the remaining demand 
through renewable energy contracts.

Development

21 Moorfields, EC2

Lucent, W1

n2, SW1

The Forge, SE1

Portland House, SW1

Timber Square, SE1

Landsec development pipeline

Total embodied carbon 
baseline tCO2
120,871

Forecasted total 
embodied carbon tCO2
102,224

Forecasted embodied 
carbon intensity kgCO2/m2
1,363

27,101

24,788

24,741

19,554

30,548

247,603

22,047

20,878

18,705

19,384

25,813

209,051

1,146

1,013

1,042

342

501

Embodied carbon 
reduction %

-15.4

-18.6

-15.8

-24.4

-0.9

-15.5

-15.6

Table 107

Embodied carbon 
emissions reported in 
2020/21 tCO2
40,295

909

1,836

2,172

73

–

45,285

Landsec // Annual Report 2021 » Additional informationBENCHMARKING SCORES
Taking part in rigorous external benchmarking of our performance helps us to track and assess our progress. It also provides stakeholders 
with confidence that we’re turning our commitments and targets into action, and that we’re delivering on our ambition to be a sustainability 
leader in our industry.

Benchmark performance

Benchmark

CDP

Global Real Estate Sustainability Benchmark 
(GRESB)

Dow Jones Sustainability Index (DJSI)

FTSE4Good

EPRA

Table 108

Performance

2020: A-list (top 2.8%) for the fourth consecutive year. Inclusion on the 2020 Supplier 
Engagement Leader board (top 7%)
2019: A-list (top 2%). The only A-list UK REIT
2018: A-list (Leadership)

2020: Score 85% for Standing Investments – Regional Listed Sector Leader for Europe within 
Diversified Office and Retail / Score 94% for Developments – Global Listed Development 
Sector Leader for Office
2019: Score 90%. Sector leader, ranking 1st in Europe and UK diversified office/retail (mixed)
2018: Score 90%

2020: Score 85/percentile ranking 99. European Real Estate leader, ranking 4th globally Silver 
Class distinction in the S&P Global Sustainability Awards
2019: Score 82/percentile ranking 98 
2018: Score 73/percentile ranking 93

Percentile ranking 94. We continue to retain our established position in the FTSE4Good Index 

Received our seventh Gold Award from EPRA for best practice sustainability reporting

Workforce Disclosure Initiative (WDI)

2020: WDI Award for most complete disclosure globally

MSCI

Sustainalytics

EcoAct 

ISS ESG

ESG rating: A

10.9 (low risk)/ranking 32 out of 951 companies in the real estate industry
We’ve again been named a climate leader, ranking 3rd for all FTSE 100 companies and 1st for 
our sector (ranked 5th in 2019)

Prime status. Rating C+ Decile rank 1/transparency level: very high

Tortoise Responsibility100 Index

Ranking 1st among all FTSE companies in the April 2021 update

ASSURANCE 
Landsec’s auditor, EY, has once again conducted sustainability assurance. This is part of our journey to embed sustainability across the 
business and enhance the integrity, quality and usefulness of the information we provide. EY performed a limited assurance engagement 
on selected performance data and qualitative statements in the Environmental and Social sections of the Strategic Report on pages 54-67; 
the sustainability content in the ‘Additional Information’ section of the Landsec 2021 Annual Report on pages 217-223; and the online 
Landsec 2021 Sustainability Performance and Data Report, which can be found at www.landsec.com/sustainability/reports-benchmarking. 
The full assurance statement is available at www.landsec.com/sustainability/governance-policies.

Page 

 223

Landsec // Annual Report 2021 » Additional informationCombined Portfolio analysis

Page 

 224

Like-for-like segmental analysis

Central London
  Offices 
  London retail
  Other central London
Total Central London
Regional retail
  Regional shopping centres and shops
  Outlets 
Total Regional retail 
Urban opportunities 
Subscale sectors 
  Leisure
  Hotels
  Retail parks
Total Subscale sectors
Like-for-like portfolio8
Proposed developments1
Development programme9
Acquisitions10
Sales11
Combined Portfolio
Properties treated as finance leases
Combined Portfolio

Total portfolio analysis

31 March 
2021
£m

Market value1
31 March 
2020
£m

Valuation movement1
Surplus/ 
(deficit)
%

Surplus/ 
(deficit)
£m

31 March 
2021
£m

Rental income1
31 March 
2020
£m

Annualised 
rental 
income2
31 March 
2021
£m

Annualised net rent3
30 September 
2020
£m

31 March 
2021
£m

5,194 
623 
420 
6,237 

1,041 
722 
1,763 
360 

483 
406 
397 
1,286 
9,646 
286 
713 
146 
–
10,791

5,408 
852 
427 
6,687 

1,679 
881 
2,560 
469 

615 
469 
442 
1,526 
11,242 
294 
566 
55 
624 
12,781

(214)
(224)
(5)
(443)

(635)
(164)
(799)
(110)

(137)
(64)
(43)
(244)
(1,596)
(41)
(1)
(8)
– 
(1,646)

-4.3%
-26.7%
-1.2%
-7.1%

-38.2%
-18.5%
-31.4%
-23.4%

-22.9%
-13.4%
-10.1%
-16.2%
-14.8%
-12.4%
-0.2%
-5.4%
–
-13.7%

10,791

12,781

(1,646)

-13.7%

238 
36 
17 
291 

115 
47 
162 
25 

41 
4 
34 
79
557 
1 
– 
4 
16 
578 
(9)
569 

235 
41 
22 
298 

139 
62 
201 
29 

45 
28 
38 
111 
639 
12 
– 
1 
26 
678 
(9)
669 

234 
34 
13 
281 

98 
39 
137 
24 

39 
4 
33 
76 
518 
1 
– 
7 
– 
526 

250 
34 
13 
297 

95 
40 
135 
24 

38 
4 
34 
76 
532 
1 
–
6 
– 
539 

255 
37 
13 
305 

107 
48 
155 
24 

38 
6 
35 
79 
563 
1 
–
3 
23 
590 

31 March 
2021
£m

Market value1
31 March 
2020
£m

Valuation movement1
Surplus/ 
(deficit)
%

Surplus/ 
(deficit)
£m

31 March 
2021
£m

Rental income1
31 March 
2020
£m

Annualised 
rental 
income2
31 March 
2021
£m

Annualised net rent3
30 September 
2020
£m

31 March 
2021
£m

Central London
  Offices
  London retail
  Other central London
Total Central London
Regional retail
  Regional shopping centres and shops
  Outlets 
Total Regional retail
Urban opportunities
Subscale sectors
  Leisure
  Hotels
  Retail parks
Total Subscale sectors
Combined Portfolio
Properties treated as finance leases
Combined Portfolio

Represented by:
Investment portfolio
Share of joint ventures
Combined Portfolio

Analysis by asset use:
Offices
Retail 
Leisure, hotels and other
Combined Portfolio

6,268 
659 
420 
7,347 

1,041 
722 
1,763 
372 

506 
406 
397 
1,309 
10,791 

6,810 
928 
437 
8,175 

1,679 
881 
2,560 
484 

649 
469 
444 
1,562 
12,781 

(251)
(229)
(4)
(484)

(635)
(164)
(799)
(112)

(144)
(64)
(43)
(251)
(1,646)

-4.1%
-26.0%
-1.0%
-6.5%

-38.2%
-18.5%
-31.4%
-23.3%

-23.0%
-13.4%
-10.1%
-16.4%
-13.7%

10,791

12,781 

(1,646)

-13.7%

10,025 
766 
10,791 

11,802 
979 
12,781 

(1,448)
(198)
(1,646)

-13.1%
-21.3%
-13.7%

6,279 
3,136 
1,376 
10,791 

6,826 
4,348 
1,607 
12,781 

(255)
(1,173)
(218)
(1,646)

-4.2%
-27.4%
-13.9%
-13.7%

254 
38 
17 
309 

115 
47 
162 
26 

43 
4 
34 
81 
578 
(9)
569 

519 
50 
569 

255 
257 
66 
578 

268 
43 
22 
333 

139 
62 
201 
29 

47 
28 
40 
115 
678 
(9)
669 

610 
59 
669 

270 
309 
99 
678 

237 
36 
13 
286 

98 
39 
137 
25 

41 
4 
33 
78 
526 

481 
45 
526 

238 
227 
61 
526 

252 
36 
13 
301 

95 
40 
135 
25 

40 
4 
34 
78 
539 

492 
47 
539 

253 
226 
60 
539 

277 
39 
13 
329 

107 
48 
155 
25 

41 
6 
34 
81 
590 

543 
47 
590 

279 
250 
61 
590 

Like-for-like segmental analysis continued

Net estimated 

rental value4

Gross estimated 

rental value5

Net initial yield6

Equivalent yield7

Voids (by ERV)1

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

Combined Portfolio

679 

754 

693 

769 

4.5%

Total portfolio analysis continued

Net estimated 

rental value4

Gross estimated 

rental value5

Net initial yield6

31 March 

31 March 

31 March 

31 March 

31 March 

31 March 

  Regional shopping centres and shops

Central London

  Offices 

  London retail

  Other central London

Total Central London

Regional retail

  Outlets 

Total Regional retail 

Urban opportunities 

Subscale sectors 

  Leisure

  Hotels

  Retail parks

Total Subscale sectors

Like-for-like portfolio8

Proposed developments1

Development programme9

Acquisitions10

Sales11

  Regional shopping centres and shops

Central London

  Offices

  London retail

  Other central London

Total Central London

Regional retail

  Outlets 

Total Regional retail

Urban opportunities 

Subscale sectors 

  Leisure

  Hotels

  Retail parks

Total Subscale sectors 

Combined Portfolio

Represented by: 

Investment portfolio

Share of joint ventures

Combined Portfolio

Analysis by use type:

Offices

Retail 

Leisure, hotels and other

Combined Portfolio

2021

£m

266 

30 

21 

317 

95 

61 

156 

26 

596 

40 

25 

32 

97 

– 

67 

16 

– 

2021

£m

345 

31 

21 

397 

95 

61 

156 

27 

42 

25 

32 

99 

679 

629 

50 

679 

349 

241 

89 

679 

2020

£m

272 

40 

21 

333 

122 

63 

185 

29 

43 

30 

35 

108 

655 

– 

68 

3 

28 

2020

£m

362 

45 

21 

428 

122 

63 

185 

30 

45 

30 

36 

111 

754 

688 

66 

754 

364 

291 

99 

754 

2021

£m

270 

30 

21 

321 

102 

61 

163 

26 

608 

40 

25 

33 

98 

– 

69 

16 

– 

2021

£m

351 

31 

21 

403 

102 

61 

163 

27 

42 

25 

33 

100 

693 

641 

52 

693 

354 

249 

90 

693 

2020

£m

275 

41 

21 

337 

130 

63 

193 

29 

44 

30 

35 

109 

668 

– 

70 

3 

28 

2020

£m

367 

46 

21 

434 

130 

63 

193 

30 

46 

30 

36 

112 

769 

702 

67 

769 

370 

300 

99 

769 

2021

%

4.4%

4.4%

2.6%

4.3%

7.9%

5.3%

6.8%

5.6%

6.9%

3.3%

7.4%

5.9%

5.0%

3.3%

–

–

–

2021

%

3.7%

4.3%

2.6%

3.7%

7.9%

5.3%

6.8%

5.6%

6.9%

3.3%

7.4%

5.9%

4.5%

4.5%

5.3%

4.5%

3.7%

6.1%

5.1%

4.5%

2021

%

4.6%

4.5%

4.4%

4.6%

7.6%

6.8%

7.3%

5.9%

7.6%

5.5%

7.6%

6.9%

5.5%

n/a

4.3%

5.4%

n/a

5.4%

2020

%

4.6%

4.3%

4.3%

4.6%

6.2%

5.9%

6.1%

5.2%

6.4%

5.2%

7.4%

6.3%

5.2%

n/a

4.3%

5.8%

n/a

5.1%

2021

%

3.5%

4.0%

–

3.3%

7.9%

6.8%

7.5%

5.0%

5.2%

–

1.2%

2.5%

4.4%

n/a

n/a

n/a

n/a

n/a

Table 109

2020

%

1.2%

2.5%

0.5%

1.3%

4.8%

4.4%

4.7%

4.8%

2.3%

–

3.4%

2.0%

2.5%

n/a

n/a

n/a

n/a

n/a

Notes

1.  Refer to Glossary for definition.

2.  Annualised rental income is annual ‘rental 

income’ (as defined in the Glossary) at the 

balance sheet date, except that car park and 

commercialisation income are included on 

a net basis (after deduction for operational 

outgoings). Annualised rental income includes 

temporary lettings.

3.  Annualised net rent is annual cash rent, 

after the deduction of rent payable, as at 

the balance sheet date. It is calculated using 

the same methodology as annualised rental 

income but is stated net of rent payable and 

before tenant lease incentive adjustments. 

31 March 2020 annualised net rent data is  

not available, therefore 30 September 2020 

information has been included for 

comparative purposes.

4.  Net estimated rental value is gross estimated 

rental value, as defined in the Glossary, after 

deducting expected rent payable.

5.  Gross estimated rental value (ERV) – refer to 

Glossary for definition. The figure for proposed 

developments relates to the existing buildings 

and not the schemes proposed.

6.  Net initial yield – refer to Glossary for 

definition. This calculation includes all 

properties including those sites with no 

income.

7.  Equivalent yield – refer to Glossary for 

definition. Proposed developments are 

excluded from the calculation of equivalent 

yield on the Combined Portfolio.

8.  The like-for-like portfolio – refer to Glossary 

for definition. Capital expenditure on 

refurbishments, acquisitions of head leases 

and similar capital expenditure has been 

allocated to the like-for-like portfolio in 

preparing this table.

9.  The development programme – refer to 

Glossary for definition. Net initial yield figures 

are only calculated for properties in the 

development programme that have reached 

practical completion.

10. Includes all properties acquired since 1 April 

2019.

11. Includes all properties sold since 1 April 2019.

2020

%

4.4%

4.5%

3.4%

4.3%

6.4%

5.6%

6.1%

4.9%

5.8%

2.3%

7.6%

5.2%

4.9%

–

–

5.5%

3.9%

4.5%

2020

%

3.8%

4.3%

3.4%

3.8%

6.4%

5.6%

6.1%

4.9%

5.8%

2.3%

7.6%

5.3%

4.5%

4.6%

4.4%

4.5%

3.8%

5.8%

4.1%

4.5%

Landsec // Annual Report 2021 » Additional information  Regional shopping centres and shops

1,041 

Combined Portfolio

10,791

12,781

(1,646)

-13.7%

526 

539 

Properties treated as finance leases

Combined Portfolio

10,791

12,781

(1,646)

-13.7%

Market value1

Valuation movement1

Rental income1

Annualised net rent3

31 March 

31 March 

31 March 

31 March 

30 September 

31 March 

31 March 

2021

£m

2020

£m

Surplus/ 

(deficit)

£m

Surplus/ 

(deficit)

%

Annualised 

rental 

income2

Central London

  Offices 

  London retail

  Other central London

Total Central London

Regional retail

  Outlets 

Total Regional retail 

Urban opportunities 

Subscale sectors 

  Leisure

  Hotels

  Retail parks

Total Subscale sectors

Like-for-like portfolio8

Proposed developments1

Development programme9

Acquisitions10

Sales11

Total portfolio analysis

Central London

  Offices

  London retail

  Other central London

Total Central London

Regional retail

  Outlets 

Total Regional retail

Urban opportunities

Subscale sectors

  Leisure

  Hotels

  Retail parks

Total Subscale sectors

Combined Portfolio

Represented by:

Investment portfolio

Share of joint ventures

Combined Portfolio

Analysis by asset use:

Offices

Retail 

Leisure, hotels and other

Combined Portfolio

Market value1

Valuation movement1

Rental income1

Annualised net rent3

31 March 

31 March 

31 March 

31 March 

30 September 

31 March 

31 March 

2021

£m

2020

£m

Surplus/ 

(deficit)

£m

Surplus/ 

(deficit)

%

Annualised 

rental 

income2

5,194 

623 

420 

6,237 

722 

1,763 

360 

483 

406 

397 

1,286 

9,646 

286 

713 

146 

–

6,268 

659 

420 

7,347 

722 

1,763 

372 

506 

406 

397 

5,408 

852 

427 

6,687 

1,679 

881 

2,560 

469 

1,526 

11,242 

615 

469 

442 

294 

566 

55 

624 

(214)

(224)

(5)

(443)

(635)

(164)

(799)

(110)

(137)

(64)

(43)

(244)

(1,596)

(41)

(1)

(8)

– 

-4.3%

-26.7%

-1.2%

-7.1%

-38.2%

-18.5%

-31.4%

-23.4%

-22.9%

-13.4%

-10.1%

-16.2%

-14.8%

-12.4%

-0.2%

-5.4%

–

6,810 

928 

437 

8,175 

1,679 

881 

2,560 

484 

649 

469 

444 

(251)

(229)

(4)

(484)

(635)

(164)

(799)

(112)

(144)

(64)

(43)

-4.1%

-26.0%

-1.0%

-6.5%

-38.2%

-18.5%

-31.4%

-23.3%

-23.0%

-13.4%

-10.1%

-16.4%

-13.7%

10,025 

11,802 

766 

979 

10,791 

12,781 

(1,448)

(198)

(1,646)

-13.1%

-21.3%

-13.7%

6,279 

3,136 

1,376 

6,826 

4,348 

1,607 

10,791 

12,781 

(255)

(1,173)

(218)

(1,646)

-4.2%

-27.4%

-13.9%

-13.7%

2021

£m

238 

36 

17 

291 

115 

47 

162 

25 

41 

4 

34 

79

557 

1 

– 

4 

16 

578 

(9)

569 

2021

£m

254 

38 

17 

309 

115 

47 

162 

26 

43 

4 

34 

81 

578 

(9)

569 

519 

50 

569 

255 

257 

66 

578 

2020

£m

235 

41 

22 

298 

139 

62 

201 

29 

45 

28 

38 

111 

639 

12 

– 

1 

26 

678 

(9)

669 

2020

£m

268 

43 

22 

333 

139 

62 

201 

29 

47 

28 

40 

115 

678 

(9)

669 

610 

59 

669 

270 

309 

99 

678 

2021

£m

234 

34 

13 

281 

98 

39 

137 

24 

39 

4 

33 

76 

518 

1 

– 

7 

– 

2021

£m

237 

36 

13 

286 

98 

39 

137 

25 

41 

4 

33 

78 

526 

481 

45 

526 

238 

227 

61 

526 

2021

£m

250 

34 

13 

297 

95 

40 

135 

24 

38 

4 

34 

76 

532 

1 

–

6 

– 

2021

£m

252 

36 

13 

301 

95 

40 

135 

25 

40 

4 

34 

78 

539 

492 

47 

539 

253 

226 

60 

539 

2020

£m

255 

37 

13 

305 

107 

48 

155 

24 

38 

6 

35 

79 

563 

1 

–

3 

23 

590 

2020

£m

277 

39 

13 

329 

107 

48 

155 

25 

41 

6 

34 

81 

590 

543 

47 

590 

279 

250 

61 

590 

  Regional shopping centres and shops

1,041 

Properties treated as finance leases

Combined Portfolio

10,791

12,781 

(1,646)

-13.7%

1,309 

10,791 

1,562 

12,781 

(251)

(1,646)

Like-for-like segmental analysis

Like-for-like segmental analysis continued

Table 109

Net estimated 
rental value4
31 March 
2020
£m

31 March 
2021
£m

Gross estimated 
rental value5
31 March 
2020
£m

31 March 
2021
£m

Net initial yield6
31 March 
2020
%

31 March 
2021
%

Equivalent yield7
31 March 
2020
%

31 March 
2021
%

Voids (by ERV)1
31 March 
2020
%

31 March 
2021
%

Central London
  Offices 
  London retail
  Other central London
Total Central London
Regional retail
  Regional shopping centres and shops
  Outlets 
Total Regional retail 
Urban opportunities 
Subscale sectors 
  Leisure
  Hotels
  Retail parks
Total Subscale sectors
Like-for-like portfolio8
Proposed developments1
Development programme9
Acquisitions10
Sales11
Combined Portfolio

266 
30 
21 
317 

95 
61 
156 
26 

40 
25 
32 
97 
596 
– 
67 
16 
– 
679 

272 
40 
21 
333 

122 
63 
185 
29 

43 
30 
35 
108 
655 
– 
68 
3 
28 
754 

270 
30 
21 
321 

102 
61 
163 
26 

40 
25 
33 
98 
608 
– 
69 
16 
– 
693 

275 
41 
21 
337 

130 
63 
193 
29 

44 
30 
35 
109 
668 
– 
70 
3 
28 
769 

4.4%
4.4%
2.6%
4.3%

7.9%
5.3%
6.8%
5.6%

6.9%
3.3%
7.4%
5.9%
5.0%
–
–
3.3%
–
4.5%

4.4%
4.5%
3.4%
4.3%

6.4%
5.6%
6.1%
4.9%

5.8%
2.3%
7.6%
5.2%
4.9%
–
–
5.5%
3.9%
4.5%

4.6%
4.5%
4.4%
4.6%

7.6%
6.8%
7.3%
5.9%

7.6%
5.5%
7.6%
6.9%
5.5%
n/a
4.3%
5.4%
n/a
5.4%

4.6%
4.3%
4.3%
4.6%

6.2%
5.9%
6.1%
5.2%

6.4%
5.2%
7.4%
6.3%
5.2%
n/a
4.3%
5.8%
n/a
5.1%

3.5%
4.0%
–
3.3%

7.9%
6.8%
7.5%
5.0%

5.2%
–
1.2%
2.5%
4.4%
n/a
n/a
n/a
n/a
n/a

1.2%
2.5%
0.5%
1.3%

4.8%
4.4%
4.7%
4.8%

2.3%
–
3.4%
2.0%
2.5%
n/a
n/a
n/a
n/a
n/a

Total portfolio analysis continued

Central London
  Offices
  London retail
  Other central London
Total Central London
Regional retail
  Regional shopping centres and shops
  Outlets 
Total Regional retail
Urban opportunities 
Subscale sectors 
  Leisure
  Hotels
  Retail parks
Total Subscale sectors 
Combined Portfolio

Represented by: 
Investment portfolio
Share of joint ventures
Combined Portfolio

Analysis by use type:
Offices
Retail 
Leisure, hotels and other
Combined Portfolio

Page 

 225

Net estimated 
rental value4
31 March 
2020
£m

31 March 
2021
£m

Gross estimated 
rental value5
31 March 
2020
£m

31 March 
2021
£m

Net initial yield6
31 March 
2020
%

31 March 
2021
%

345 
31 
21 
397 

95 
61 
156 
27 

42 
25 
32 
99 
679 

629 
50 
679 

349 
241 
89 
679 

362 
45 
21 
428 

122 
63 
185 
30 

45 
30 
36 
111 
754 

688 
66 
754 

364 
291 
99 
754 

351 
31 
21 
403 

102 
61 
163 
27 

42 
25 
33 
100 
693 

641 
52 
693 

354 
249 
90 
693 

367 
46 
21 
434 

130 
63 
193 
30 

46 
30 
36 
112 
769 

702 
67 
769 

370 
300 
99 
769 

3.7%
4.3%
2.6%
3.7%

7.9%
5.3%
6.8%
5.6%

6.9%
3.3%
7.4%
5.9%
4.5%

4.5%
5.3%
4.5%

3.7%
6.1%
5.1%
4.5%

3.8%
4.3%
3.4%
3.8%

6.4%
5.6%
6.1%
4.9%

5.8%
2.3%
7.6%
5.3%
4.5%

4.6%
4.4%
4.5%

3.8%
5.8%
4.1%
4.5%

Notes
1.  Refer to Glossary for definition.
2.  Annualised rental income is annual ‘rental 
income’ (as defined in the Glossary) at the 
balance sheet date, except that car park and 
commercialisation income are included on 
a net basis (after deduction for operational 
outgoings). Annualised rental income includes 
temporary lettings.

3.  Annualised net rent is annual cash rent, 

after the deduction of rent payable, as at 
the balance sheet date. It is calculated using 
the same methodology as annualised rental 
income but is stated net of rent payable and 
before tenant lease incentive adjustments. 
31 March 2020 annualised net rent data is  
not available, therefore 30 September 2020 
information has been included for 
comparative purposes.

4.  Net estimated rental value is gross estimated 
rental value, as defined in the Glossary, after 
deducting expected rent payable.

5.  Gross estimated rental value (ERV) – refer to 

Glossary for definition. The figure for proposed 
developments relates to the existing buildings 
and not the schemes proposed.

6.  Net initial yield – refer to Glossary for 
definition. This calculation includes all 
properties including those sites with no 
income.

7.  Equivalent yield – refer to Glossary for 
definition. Proposed developments are 
excluded from the calculation of equivalent 
yield on the Combined Portfolio.

8.  The like-for-like portfolio – refer to Glossary 

for definition. Capital expenditure on 
refurbishments, acquisitions of head leases 
and similar capital expenditure has been 
allocated to the like-for-like portfolio in 
preparing this table.

9.  The development programme – refer to 

Glossary for definition. Net initial yield figures 
are only calculated for properties in the 
development programme that have reached 
practical completion.

10. Includes all properties acquired since 1 April 

2019.

11. Includes all properties sold since 1 April 2019.

Landsec // Annual Report 2021 » Additional informationLease lengths

Central London 

  Offices 

  London retail 

  Other central London

Total Central London

Regional retail

  Regional shopping centres and shops

  Outlets

Total Regional retail

Urban opportunities 

Subscale sectors

  Leisure

  Hotels

  Retail parks

Total Subscale sectors

Combined Portfolio

Page 

 226

Table 110

Weighted average unexpired lease term at 31 March 2021

Like-for-like portfolio
Mean1
Years

Like-for-like portfolio, 
completed developments
and acquisitions
Mean1
Years

7.3

5.2

53.5

7.3

4.9

3.3

4.4

6.2

10.3

12.1

5.0

8.0

6.6

7.2 

 5.2 

53.5

7.2

4.9

3.3

4.4

6.1

10.3

12.1

5.0

8.0

6.6

1. Mean is the rent weighted average of the unexpired lease term across all leases (excluding short-term leases). Term is defined as the earlier of tenant break or expiry.

Development pipeline

Development pipeline and trading property development schemes at 31 March 2021

Table 111

Description 
of use

Ownership 
interest 
%

Size
 sq ft

Letting 
status 
%

Market 
value
£m

Net 
income/ 
ERV
£m

Estimated 
completion 
date

Total 
development 
costs to date
£m

Forecast total 
development 
cost
 £m

Property

Developments approved  
or in progress

The Forge, SE1

21 Moorfields, EC2

Office

Retail

Office

Wardour Street, W11

Residential

Lucent, W1

Office

Retail

Residential

100

 139,000 

–

67

10

Jun 2022

523

8

95

38

n/a

13

Jul 2022

Jul 2022

Dec 2022

63

363

8

131

139

577

11

240

 1,000 

 564,000 

100

100

100

100

 5,000 

 111,000 

 30,000 

 3,000 

–

–

–

n2, SW1

Office

100

 167,000 

40

13

Jun 2023

54

205

Proposed developments

Timber Square, SE1

Portland House, SW1

Office

Retail

Office

Retail

100

 365,000 

 15,000 

100

 360,000 

 40,000 

n/a

n/a

n/a

n/a

n/a

Feb 2024

n/a

Sep 2024

n/a

n/a

n/a

n/a

1. Affordable housing component of the Lucent development.

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

 
 
 
 
 
 
 
Development pipeline and trading property development schemes at 31 March 2021

Table 112

Property

Trading property  
development schemes

Castle Lane, SW1

Description 
of use

Ownership 
interest 
%

Size
 sq ft

Number 
of units

Sales 
exchanged  

by unit
%

Estimated 
completion 
date

Total 
development 
costs to date
£m

Forecast total 
development 
cost
 £m

Residential

100

 51,000 

89

99

Apr 2023

11

46

Where the property is not 100% owned, floor areas and letting status shown above represent the full scheme whereas all other figures 
represent our proportionate share. Letting % is measured by ERV and shows letting status at 31 March 2021. Trading property development 
schemes are excluded from the development pipeline. 

Total development cost
Refer to the Glossary for definition. Of the properties in the development pipeline at 31 March 2021, the only property on which interest 
was capitalised on the land cost was 21 Moorfields, EC2.

Net income/ERV
Net income/ERV represents headline annual rent on let units plus ERV at 31 March 2021 on unlet units, both after rents payable.

Alternative performance measures

The Group has applied the European Securities and Markets Authority (ESMA) ‘Guidelines on Alternative Performance Measures’ in these 
results. In the context of these results, an alternative performance measure (APM) is a financial measure of historical or future financial 
performance, position or cash flows of the Group which is not a measure defined or specified in IFRS. 

The table below summarises the APMs included in these results, where the definitions and reconciliations of these measures can be found 
and where further discussion is included. The definitions of all APMs are included in the Glossary and further discussion of these measures 
can be found in the Financial review.

Alternative performance measure

Revenue profit

Adjusted earnings

Adjusted earnings per share

Adjusted diluted earnings per share

EPRA net tangible assets

EPRA net tangible assets per share

Total business return

Nearest IFRS measure

Profit/loss before tax

Profit/loss attributable to shareholders 

Basic earnings/loss per share

Diluted earnings/loss per share

Net assets attributable to shareholders 

Net assets attributable to shareholders 

n/a

Adjusted net cash inflow from operating activities

Net cash inflow from operating activities

Combined Portfolio

Adjusted net debt

Group LTV

Investment properties

Borrowings

n/a

Table 113

Reconciliation

Note 4

Note 5

Note 5

Note 5

Note 5

Note 5

Note 5

Note 13

Note 14

Note 20

Note 20

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Page 

 227

 
 
 
 
 
 
 
Reconciliation of segmental information  
note to statutory reporting

The table below reconciles the Group’s income statement to the segmental information note (note 4 to the financial statements). 

Page 

 228

Reconciliation of segmental information note to statutory reporting

Group 
income 
statement
£m

Joint
ventures1
£m

Rental income

Finance lease interest

Gross rental income (before rents payable)

Rents payable

Gross rental income (after rents payable)

Service charge income

Service charge expense

Net service charge expense

Other property related income

Direct property expenditure

Bad and doubtful debts expense

Segment net rental income

Other income

Indirect expense

Depreciation

Revenue profit before interest

Share of post-tax loss from joint ventures

Net deficit on revaluation of investment properties

Profit/(loss) on disposal of investment properties

Loss on disposal of trading properties

Exceptional items

Other

Operating (loss)/profit

Finance income

Finance expense

Loss before tax

Taxation

Loss attributable to shareholders

519

9

528

(7)

521

70

(75)

(5)

31

(56)

(110)

381

2

(75)

(5)

303

(192)

(1,448)

8

–

(4)

3

(1,330)

16

(79)

(1,393)

–

(1,393)

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Table 114

Year ended 31 March 2021

Revenue 
profit
£m

Capital 
and other 
items
£m

569

9

578

(9)

569

79

(84)

(5)

32

(64)

(127)

405

2

(77)

(5)

325

–

–

–

–

–

–

325

15

(89)

251

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1,646)

5

(1)

(4)

5

(1,641)

1

(4)

(1,644)

Total
£m

569

9

578

(9)

569

79

(84)

(5)

32

(64)

(127)

405

2

(77)

(5)

325

–

50

–

50

(2)

48

9

(9)

–

1

(8)

(17)

24

–

(2)

–

22

192

(198)

(1,646)

(3)

(1)

–

2

14

–

(14)

–

–

–

5

(1)

(4)

5

(1,316)

16

(93)

(1,393)

–

(1,393)

1. Reallocation of the share of post-tax loss from joint ventures reported in the Group income statement to the individual line items reported in the segmental information note.

 
 
 
 
 
 
 
Reconciliation of segmental information note to statutory reporting

Rental income

Finance lease interest

Gross rental income (before rents payable)

Rents payable

Gross rental income (after rents payable)

Service charge income

Service charge expense

Net service charge expense

Other property related income

Direct property expenditure

Bad and doubtful debts expense

Segment net rental income

Other income

Indirect expense

Depreciation

Revenue profit before interest

Share of post-tax loss from joint ventures

Net deficit on revaluation of investment properties

Loss on disposal of investment properties

Profit on disposal of trading properties

Profit from long-term development contracts

Exceptional items 

Other 

Operating (loss)/profit

Finance income

Finance expense

Joint venture tax 

(Loss)/profit before tax

Taxation

Loss attributable to shareholders

Group 
income 
statement
£m

Joint
ventures1
£m

Proportionate 
share of 
earnings2
£m

611

9

620

(13)

607

88

(90)

(2)

31

(65)

(28)

543

2

(69)

(4)

472

(151)

(1,000)

(6)

–

–

(5)

–

(690)

18

(165)

–

(837)

5

(832)

59

–

59

(2)

57

10

(12)

(2)

2

(11)

(5)

41

–

(3)

–

38

151

(181)

–

7

3

–

–

18

–

(16)

(2)

–

–

–

(1)

–

(1)

–

(1)

–

–

–

–

–

–

(1)

–

–

–

(1)

–

2

–

–

–

–

(1)

–

–

–

–

–

–

–

Table 114

Year ended 31 March 2020

Revenue 
profit
£m

Capital 
and other 
items
£m

669

9

678

(15)

663

98

(102)

(4)

33

(76)

(33)

583

2

(72)

(4)

509

–

–

–

–

–

–

–

509

17

(112)

–

414

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1,179)

(6)

7

3

(5)

(1)

(1,181)

1

(69)

(2)

(1,251)

Total
£m

669

9

678

(15)

663

98

(102)

(4)

33

(76)

(33)

583

2

(72)

(4)

509

–

(1,179)

(6)

7

3

(5)

(1)

(672)

18

(181)

(2)

(837)

5

(832)

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

1. Reallocation of the share of post-tax loss from joint ventures reported in the Group income statement to the individual line items reported in the segmental information note.
2. Removal of the non-wholly owned share of results of the Group’s subsidiaries. The non-wholly owned subsidiaries are consolidated at 100% in the Group’s income statement, 

but only the Group’s share is included in revenue profit reported in the segmental information note.

Page 

 229

 
 
 
 
 
 
 
Ten year summary

Page 

 230

Year ended and as at 31 March

Table 115

2021
£m

635

(333)

302

(192)

8

–

–

2020 
£m

741

(274)

467

(151)

(6)

–

–

2019 
£m

757

2018 
£m

830

2017 
£m

781

2016 
£m

936

2015 
£m

765

2014 
£m

712

2013 
£m

734

2012 
£m

670

(271)

(321)

(260)

(404)

(329)

(244)

(281)

(240)

486

(85)

–

–

–

509

27

1

66

–

521

69

19

(2)

13

532

199

75

–

–

436

326

107

3

–

468

196

16

2

–

453

59

(3)

–

1

430

52

45

–

–

(1,448)

(1,000)

(441)

(98)

(186)

739

1,771

607

197

170

(1,330)

(63)

(690)

(147)

–

–

–

–

(40)

(83)

–

–

–

5

4

(1,393)

(832)

(119)

505

(548)

434

(268)

1,545

2,643

1,289

(185)

(207)

(165)

–

–

(43)

(1)

(44)

–

–

166

1

167

–

–

2

–

5

–

1,360

2,438

1,129

2

–

8

1,362

2,438

1,137

707

(157)

1

–

551

–

551

697

(162)

–

(2)

533

8

541

(Loss)/profit before tax

(1,393)

(837)

(123)

Income statement

Revenue

Costs

Share of post-tax (loss)/profit 
from joint ventures 

Profit/(loss) on disposal of 
investment properties

Profit/(loss) on disposal of 
investments in joint ventures

Profit on disposal of other 
investments

Net (deficit)/surplus on 
revaluation of investment 
properties

Operating (loss)/profit

Net finance expense

Net gain on business combination

Impairment of investment in 
joint ventures

Taxation

(Loss)/profit attributable  
to shareholders

Net (deficit)/surplus on 
revaluation of investment 
properties1:

Investment portfolio

Share of joint ventures

Total

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

(1,448)

(198)

(998)

(181)

(1,646)

(1,179)

(440)

(117)

(557)

(98)

(187)

7

40

(91)

(147)

736

171

907

1,768

269

2,037

609

155

764

197

21

218

170

21

191

Revenue profit

251

414

442

406

382

362

329

320

291

299

Results per share

Total dividend payable in respect 
of the financial year

27.0p

23.2p

45.55p

44.2p

38.55p

35.0p

31.85p

30.7p

29.8p

29.0p

Basic (loss)/earnings per share

(188.2)p (112.4)p

(16.1)p

Diluted (loss)/earnings per share

(188.2)p (112.4)p

(16.1)p

Adjusted earnings per share

Adjusted diluted earnings per share

Net assets per share

Diluted net assets per share

EPRA net tangible assets per share

33.9p

33.9p

975p

973p

985p

55.9p

55.9p

1,182p

1,181p

1,192p

59.7p

59.7p

1,341p

1,339p

1,348p

(5.8)p

(5.8)p

53.1p

53.1p

1,404p

1,404p

1,410p

21.1p

21.1p

48.4p

48.3p

1,418p

1,416p

1,422p

172.4p

171.8p

45.9p

45.7p

1,434p

1,431p

1,433p

308.6p

307.4p

41.7p

41.5p

1,293p

1,288p

1,296p

144.8p

144.3p

40.7p

40.5p

1,016p

1,012p

1,016p

70.7p

70.5p

37.0p

36.8p

903p

900p

906p

69.9p

69.7p

38.5p

38.5p

863p

860p

866p

1. Includes our non-wholly owned subsidiaries on a proportionate basis.

 
 
 
 
 
 
 
Balance sheet

Investment properties

Intangible assets

Net investment in finance leases

Loan investments

Investment in joint ventures

Trade and other receivables

Other non-current assets

Table 116

As at 31 March

2021
£m

2020 
£m

2019 
£m

2018 
£m

2017 
£m

2016 
£m

2015 
£m

2014 
£m

2013 
£m

2012 
£m

9,607

11,297

12,094

12,336

12,144

12,358

12,158

9,848

9,652

8,453

8

152

–

625

170

22

14

156

–

824

178

32

20

159

–

34

162

–

36

165

–

38

183

–

35

185

50

–

187

50

–

188

50

–

185

51

1,031

1,151

1,734

1,668

1,434

1,443

1,301

1,138

176

30

165

49

123

51

86

44

53

29

35

14

11

14

–

41

Total non-current assets

10,584

12,501

13,510

13,897

14,253

14,377

13,944

11,577

11,216

9,868

Trading properties and long-term 
development contracts

Trade and other receivables

Monies held in restricted accounts 
and deposits

Cash and cash equivalents

Other current assets

Total current assets 

36

354

10

24

433

9

–

6

1,345

48

406

1,859

23

437

36

14

14

524

24

471

15

62

–

572

122

418

21

30

–

591

124

445

19

25

–

613

222

404

10

14

–

650

193

366

15

21

–

595

152

345

31

42

–

570

133

760

29

30

–

952

Non-current assets held for sale

–

–

–

–

–

–

283

–

–

–

Borrowings

Trade and other payables

Other current liabilities

Total current liabilities

(906)

(252)

(7)

(977)

(270)

(2)

(934)

(273)

(18)

(872)

(294)

(14)

(404)

(302)

(7)

(1,165)

(1,249)

(1,225)

(1,180)

(713)

(19)

(289)

(19)

(327)

(191)

(367)

(10)

(568)

(513)

(320)

(12)

(845)

(436)

(364)

(37)

(837)

(11)

(361)

(30)

(402)

Borrowings

(2,610)

(4,355)

(2,847)

(2,858)

(2,859)

(3,222)

(3,985)

(3,262)

(3,748)

(3,676)

Trade and other payables

Other non-current liabilities

Redemption liability

(1)

(2)

–

(1)

(5)

–

(1)

(5)

(36)

–

(8)

(37)

(25)

(9)

(36)

(28)

(47)

(35)

(30)

(45)

(35)

(23)

(4)

(33)

(18)

(11)

(118)

(28)

(9)

–

Total non-current liabilities

(2,613)

(4,361)

(2,889)

(2,903)

(2,929)

(3,332)

(4,095)

(3,322)

(3,895)

(3,713)

Net assets

Net debt

7,212

8,750

9,920

10,386

11,202

11,331

10,214

8,005

7,054

6,705

(3,509)

(3,942)

(3,747)

(3,654)

(3,219)

(3,229)

(4,193)

(3,744)

(4,132)

(3,634)

Market value of the Combined 
Portfolio

10,791

12,781

13,750

14,103

14,439

14,471

14,031

11,859

11,446

10,331

Adjusted net debt

(3,489)

(3,926)

(3,737)

(3,652)

(3,261)

(3,239)

(4,172)

(3,948)

(4,290)

(3,981)

n
o

i
t
a
m

r
o
f
n

i

l

a
n
o

i
t
i

d
d
A
»
1
2
0
2

t
r
o
p
e
R

l

a
u
n
n
A

/
/

c
e
s
d
n
a
L

Page 

 231

 
 
 
 
 
 
 
Subsidiaries, joint ventures and associates

Page 

 232

As at 31 March 2021, the Company had 
a 100% interest, direct or indirect, in the 
ordinary share capital of the following 
subsidiaries, all of which are registered 
in the UK at 100 Victoria Street, 
London, SW1E 5JL.

Company name

Blueco Limited

Company name

LC25 Limited

Bluewater Ground Lease Limited

Bluewater Outer Area Limited

Leisure II (West India Quay LP) Shareholder 
Limited

Castleford (UK) Limited

Crossways 2000 Limited

Crossways 3065 Limited

Crossways 7055 Limited

Dashwood House Limited

Gunwharf Quays Limited

Harvest Nominee No. 1 Limited1

Harvest Nominee No. 2 Limited1

L.& P. Estates Limited

L.S.I.T. (Management) Limited

Land Securities (BH) Limited

Land Securities (Finance) Limited

Land Securities (Insurance Services) Limited

Land Securities (Media Services) BH 
Limited2

Land Securities (Media Services) PQ 
Limited2

Land Securities Buchanan Street 
Developments Limited

Land Securities Capital Markets PLC

Land Securities Consulting Limited

Land Securities Development Limited

Leisure Parks I Limited

Leisure Parks II Limited

LS (Eureka) Limited

LS (Eureka Two) Limited

LS (Fountain Park) Limited

LS (Fountain Park Two) Limited

LS (Jaguar) GP Investments Limited

LS (Parrswood) Limited

LS (Parrswood Two) Limited

LS (Riverside) Limited

LS (Riverside Two) Limited

LS (Victoria) Nominee No.1 Limited

LS (Victoria) Nominee No.2 Limited

LS 1 New Street Square Limited

LS 1 New Street Square Developer Limited

LS 1 Sherwood Street Limited

LS 1 Sherwood Street Developer Limited

LS 105 Sumner Street Developer Limited

LS 123 Victoria Street Limited

LS 130 Wood St Limited

LS 21 Moorfields Development Management 
Limited

Land Securities Ebbsfleet (No.2) Limited

LS 21 Moorfields Limited

Land Securities Ebbsfleet Limited

Land Securities Group PLC

Land Securities Intermediate Limited3

Land Securities Investment Trust Limited

Land Securities Lakeside Limited

Land Securities Management Limited

Land Securities Management Services 
Limited

Land Securities Partnerships Limited

Land Securities Pensions Trustee Limited

Land Securities PLC

Land Securities Portfolio Management 
Limited

Land Securities Properties Limited

Land Securities Property Holdings Limited3

Land Securities SPV’S Limited

Land Securities Trading Limited

Land Securities Trinity Limited

Landsec Limited

LS 25 Lavington Street Developer Limited

LS 60-78 Victoria Street Limited

LS 62 Buckingham Gate Limited

LS Aberdeen Limited

LS Aldersgate Limited

LS Banbridge Phase Two Limited

LS Bexhill Limited

LS Bracknell Limited

LS Braintree Limited

LS Buchanan Limited

LS Canterbury Limited

LS Cardiff (GP) Investments Limited

LS Cardiff Limited

LS Cardiff Holdings Limited

LS Cardinal Limited

LS Castleford Limited

LS Chadwell Heath Limited

LS Chattenden Marketing Limited

Landsec // Annual Report 2021 » Additional informationCompany name

Company name

Company name

LS Chesterfield Limited

LS City & West End Limited

LS City Gate House Limited

LS Company 2 Limited

LS Company 3 Limited

LS Company 10 Limited

LS Company 20 Limited

LS Company 21 Limited

LS Company 22 Limited

LS Company 23 Limited

LS Company 24 Limited

LS Company 25 Limited

LS Company 26 Limited

LS Company 27 Limited

LS Company 28 Limited

LS Company 29 Limited

LS Company 30 Limited

LS Company 31 Limited

LS Company 32 Limited

LS Company 33 Limited

LS Company 34 Limited

LS Company 35 Limited

LS Company 36 Limited

LS Company 37 Limited

LS Company 38 Limited

LS Company 39 Limited

LS Company Secretaries Limited

LS Developer 2 Limited

LS Developer 3 Limited

LS Director Limited

LS Dundas Square Limited

LS Eastbourne Terrace Limited

LS Easton Park Investments Limited

LS Entertainment Venues Limited

LS Fenchurch Development Management 
Limited

LS Finchley Road Limited

LS Forge Bankside Limited

LS Galleria Limited

LS Great North Finchley Limited

LS Greenwich Limited

LS Gunwharf Limited

LS Harbour Exchange Limited

LS Harrogate Limited

LS Harrow Properties Limited

Page 

 233

LS Harvest (GP) Investments Limited

LS Victoria Properties Limited

LS Harvest Limited

LS Harvest 2 Limited

LS Hill House Limited

LS Hotels Limited

LS Kings Gate Residential Limited

LS Voyager Limited

LS West India Quay Limited

LS Westminster Limited

LS White Rose Limited

LS Workington Limited

LS Kingsmead Limited

LS Xscape Castleford Limited

LS Lavington Street Limited

LS Xscape Milton Keynes Limited

LS Leisure Parks Investments Limited

LS Zig Zag Limited

LS Lewisham Limited

Nova Developer Limited

LS London Holdings One Limited

LS London Holdings Three Limited

Oriana GP Limited

Oriana LP Limited

LS Ludgate Development Limited

Oxford Castle Apartments Limited

LS Moorgate Limited

LS Myo Limited

Ravenseft Properties Limited

Retail Property Holdings Trust Limited

LS New Street Square Investments Limited

Rosefarm Leisure Limited

LS Nominees Holdings Limited

Sevington Properties Limited

LS Nova Development Management 
Limited

The City of London Real Property Company 
Limited

LS Nova GP Investments Limited

The Imperial Hotel Hull Limited

LS Nova LP1 Limited

LS Nova LP2 Limited

LS Nova Place Limited

LS n2 Limited

LS Occupier Limited

LS Old Broad Street Limited

LS One New Change Limited

The X-Leisure (General Partner) Limited

Tops Shop Estates Limited

Wallace City Limited

Westminster Trust Limited(The)

Whitecliff Developments Limited

Willett Developments Limited

X-Leisure (Bentley Bridge) Limited

LS One New Change Developments Limited

X-Leisure (Boldon) Limited

LS Park House Development Management 
Limited

X-Leisure (Brighton Cinema) Limited

X-Leisure (Brighton Cinema II) Limited

LS Poole Retail Limited

LS Portfolio Investments Limited

LS Portland House Developer Limited

LS Property Finance Company Limited

LS QAM Limited

LS Red Lion Court Limited

LS Red Lion Court Developer Limited

LS Retail Warehouses Limited

LS Rose Lane Limited

LS Shepherds Bush Limited

LS Southside Limited

LS Street Limited

LS Taplow Limited

LS Thanet Limited

LS Tottenham Court Road Limited

X-Leisure (Brighton I) Limited

X-Leisure (Brighton II) Limited

X-Leisure (Cambridge I) Limited

X-Leisure (Cambridge II) Limited

X-Leisure (Leeds I) Limited

X-Leisure (Leeds II) Limited

X-Leisure (Poole) Limited

X-Leisure Limited

X-Leisure Management Limited

Xscape Castleford Limited Liability 
Partnership

Xscape Milton Keynes Limited Liability 
Partnership
1. Dissolved on 4 May 2021.
2. Dissolved 11 May 2021.
3. Subsidiary held directly by the Company,  

Land Securities Group Plc.

Landsec // Annual Report 2021 » Additional informationPage 

 234

Group  
share %

50%

50%

50%

50%

100%

100%

100%

100%

Group  
share %

100%

100%

100%

50%

Group  
share %

n/a

Company name

Westgate Oxford Alliance GP Limited

Westgate Oxford Alliance Limited Partnership

Westgate Oxford Alliance Nominee No.1 Limited

Westgate Oxford Alliance Nominee No.2 Limited

Xscape Castleford Limited3

Xscape Castleford No.2 Limited3

Xscape Milton Keynes (Jersey) No.2 Limited3

Xscape Milton Keynes Limited3

Unit trusts

The X-Leisure Unit Trust3

Xscape Castleford Property Unit Trust3

Xscape Milton Keynes Property Unit Trust3

West India Quay Unit Trust3

Limited by guarantee

St David’s Dewi Sant Merchant’s Association Limited

1. 44 Esplanade, St Helier, JE4 9WG, Jersey.
2. Suite 1, 3rd Floor, 11-12 St. James’s Square, London, SW1Y 4LB, UK.
3. IFC 5, St Helier, JE1 1ST, Jersey.
4. PO Box 384, The Albany South Esplanade, St Peter Port, GY1 4NF, Guernsey.
5. 13-14 Esplanade, St Helier, JE1 1EE, Jersey.

Subsidiaries, joint ventures and associates
continued

As at 31 March 2021, the Company had an interest (as shown), 
direct or indirect, in the ordinary share capital of the following 
subsidiaries, joint ventures and associates. All entities 
included below are registered in the UK at 100 Victoria Street, 
London, SW1E 5JL, except for entities with a footnote which 
indicates their country of registration and address. Where the 
Group share of ordinary share capital is 100%, these entities 
are subsidiaries of the Company. Where the share of ordinary 
share capital is between 50% and 100%, these entities are joint 
venture interests. All other holdings are associate interests.

Company name

Ebbsfleet Investment (GP) Limited

Ebbsfleet Nominee No.1 Limited

Greenhithe Holdings Limited1

Greenhithe Investments Limited1

Harbour Exchange Management Company Limited2

Harvest 2 GP Limited

Harvest 2 Limited Partnership

Harvest 2 Selly Oak Limited

Harvest Development Management Limited

Harvest GP Limited

Kent Retail Investments Limited3

Land Securities Insurance Limited4

Leisure II (North Finchley) Limited3

Leisure II (North Finchley Two) Limited3

Leisure II (West India Quay) Limited3

Leisure II (West India Quay Two) Limited3

Nova Business Manager Limited

Nova Estate Management Company Limited

Nova GP Limited

Nova Limited Partnership

Nova Nominee 1 Limited

Nova Nominee 2 Limited

NOVA Residential (GP) Limited

NOVA Residential Intermediate Limited

NOVA Residential Limited Partnership

Southside General Partner Limited
Southside Limited Partnership5

Southside Nominees No.1 Limited

Southside Nominees No.2 Limited

St David’s (Cardiff Residential) Limited

St David’s (General Partner) Limited

St. David’s (No.1) Limited

St. David’s (No.2) Limited

St. David’s Limited Partnership

The Ebbsfleet Limited Partnership

Victoria Circle Developer Limited

West India Quay Limited

West India Quay Management Company Limited

Group  
share %

50%

50%

100%

100%

26%

50%

50%

50%

50%

50%

100%

100%

100%

100%

100%

100%

50%

64%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

50%

63%

Landsec // Annual Report 2021 » Additional informationShareholder information

Financial calendar

Annual General Meeting1

Final dividend2

2021/22 Half-yearly results announcement3

2021/22 Financial year end

2021/22 Annual results announcement3

Table 117

2021

8 July

23 July

9 November

 2022 

31 March

 17 May

1. The Annual General Meeting is scheduled to be held at 10.00 am on Thursday, 8 July 2021 at 80 Victoria Street, London SW1E 5JL. Due to Covid-19 social distancing measures, 

we are asking our shareholders to pre-register your intention to attend the meeting. As an alternative to attending, we strongly encourage you to watch our AGM live on 
our website, participate in the Q&A, and vote online. For further details, please see the Notice of Meeting, comprising a letter from the Chairman, resolutions proposed and 
explanatory notes which can be found on the Company’s website: www.landsec.com/agm.

2. The Board has recommended a final dividend of 9 pence per ordinary share, payable wholly as a Property Income Distribution, subject to shareholders’ approval at the 

forthcoming Annual General Meeting.

3. Provisional.

Share register analysis as at 31 March 2021

Holding range:

1–1,000

1,001–5,000

5,001–10,000

10,001–50,000

50,001–100,000

100,001–500,000

500,001–highest1

Total

Share register analysis as at 31 March 2021

Held by:

Private shareholders

Nominee and institutional investors1

Total

1. Including 9,839,179 shares held in treasury by the Company.

ORDINARY SHARES
The Company’s ordinary shares of nominal value 102/3p each are 
traded on the main market for listed securities on the London 
Stock Exchange (LSE:LAND). 

COMPANY WEBSITE: LANDSEC.COM
The Company’s Annual Report, results announcements and 
presentations are available to view and download from its website: 
www.landsec.com/investors.

The website also includes information about the latest Landsec share 
price and dividend information, news about the Company, its 
properties and operations, and how to obtain further information.

REGISTRAR: EQUINITI
Our Company Registrar, Equiniti, can assist with queries regarding 
administration of shareholdings, such as bank account payment 
details, dividends, lost share certificates, change of address or 
personal details, and/or amalgamation of accounts. You can 
contact Equiniti direct:

Page 

 235

Number of
holders

7,005

2,237

320

376

149

234

192

Number of
holders

8,277

2,236

%

Number of ordinary shares

2,636,232

4,548,954

2,244,014

8,969,528

10,723,366

53,068,831

669,122,138

751,313,063

66.6

21.3

3.0

3.6

1.4

2.2

1.9

78.7

21.3

%

Number of ordinary shares

9,156,748

742,156,315

751,313,063

10,513

100.0

10,513

100.0

Table 118

%

0.3

0.6

0.3

1.2

1.4

7.1

89.1

100.0

Table 119

%

1.2

98.8

100.0

ONLINE:
Equiniti offer a free and secure online share management service 
to shareholders called EQ Shareview, which also provides access 
to current share prices, voting by proxy, buying and selling shares, 
and receipt of electronic shareholder communications. 
Registration to EQ Shareview is available on our website: 
www.landsec.com/investors/shareholders-equity-investors or 
Equiniti at: www.shareview.co.uk.

TELEPHONE:
At time of printing this Annual Report, due to Covid-19, longer wait 
times may be experienced. Your shareholder account number will 
be required when calling. 
Telephone: 0371 384 2128¹ 
International dialling: +44 121 415 7049¹ 
www.shareview.co.uk

POST:
Equiniti 
Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA,  
United Kingdom

Landsec // Annual Report 2021 » Additional informationShareholder information
continued

Page 

 236

ELECTRONIC COMMUNICATIONS
We encourage shareholders to consider receiving their 
communications from the Company electronically. This will 
enable you to receive such communications more quickly and 
securely, whilst supporting Landsec’s sustainability commitment 
by communicating in a more environmentally friendly and cost-
effective manner. Registration for electronic communications 
is available via our website: www.landsec.com/investors/
shareholders-equity-investors or www.shareview.co.uk.

UK REAL ESTATE INVESTMENT TRUST (REIT) TAXATION  
AND STATUS ON PAYMENT OF DIVIDENDS
As a UK REIT, Landsec does not pay corporation tax on Qualifying 
Activities, which are rental profits and chargeable gains relating 
to its property rental business.

At least 90% of income derived from Qualifying Activities must 
be distributed as Property Income Distributions (PIDs). For most 
shareholders, PIDs will be paid after deducting withholding tax 
at 20%. However, certain categories of shareholder may be able 
to receive PIDs gross, (i.e. without deduction of withholding tax). 
These categories are principally UK companies, charities, local 
authorities, UK pension schemes and managers of ISAs, PEPs and 
Child Trust Funds.

A REIT may additionally pay ordinary dividends which will be 
treated in the same way as dividends from non-REIT companies.

Further information on UK REITs and the forms required to be 
completed to apply for PIDs to be paid gross are available on the 
Landsec website or from the Registrar: www.landsec.com/investors/
shareholders-equity-investors.

PAYMENT OF DIVIDENDS TO UK RESIDENT SHAREHOLDERS
Following shareholder approval at the 2019 AGM, as reconfirmed in 
the 2020 Annual Report, dividend payments by cheque ceased from 
October 2020, with the first payments made electronically by direct 
credit to a bank/building society account from the January 2021 
dividend payment. Dividend confirmations will continue to be sent 
to the shareholder’s registered address or an Electronic Dividend 
Confirmation will be sent if the shareholder has elected this option.

Receiving dividends directly into a nominated account has a 
number of advantages, including the crediting of cleared funds 
on the actual dividend payment date, removing the necessity of 
physically having to deposit and waiting for the cheque to clear.

Shareholders who have not already done so are encouraged 
to contact the Registrar (Equiniti) to complete a mandate 
instruction to provide their nominated bank or building society 
account details to enable payment of dividends, or to provide 
these details via their Equiniti Shareview online account. 
Registration to Shareview is free and available on our website: 
www.landsec.com/investors/shareholders-equity-investors or 
direct at Equiniti: www.shareview.co.uk. 

Alternatively, shareholders may wish to sign up to the Dividend 
Reinvestment Plan to build upon existing shareholding(s), (see below).

PAYMENT OF DIVIDENDS TO NON-UK RESIDENT SHAREHOLDERS
As applicable to UK resident shareholders, following shareholder 
approval at the 2019 AGM, as reconfirmed in the 2020 Annual Report, 
dividend payments by cheque ceased from October 2020. Payments 
were made by direct mandate only from the January 2021 dividend 
payment. Dividend confirmations will continue to be sent to 
the shareholder’s registered address or an Electronic Dividend 
Confirmation will be sent if the shareholder has elected this option. 
Payments to overseas accounts are made a few days after the 
Company’s dividend payment day by Citibank. 

Shareholders who have not already done so are encouraged to 
contact the Registrar (Equiniti) to complete an Overseas Mandate 
form to provide their nominated overseas bank account details 
to enable payment of dividends or provide these details via their 
Equiniti Shareview online account. 

Registration to Shareview is free and available on our website: 
www.landsec.com/investors/shareholders-equity-investors or 
direct at Equiniti: www.shareview.co.uk. 

This service is available in over 90 countries worldwide, as listed 
on the Equiniti shareholder online facility at www.shareview.co.uk, 
or by contacting Equiniti by telephone or post at the address shown 
above under ‘Registrar: Equiniti’. The local domestic currency the 
payment will be converted to is also available on this list. 

A small fee will be deducted prior to the overseas account credit, 
though usually less than the charges for use of a UK Sterling 
cheque. Please note the maximum payment is £50,000 unless 
otherwise stated in the list.

Shareholders wishing to nominate a bank/building society account 
in the Republic of Ireland are required to complete an Overseas 
Mandate form.

Shareholders wishing to nominate a bank/building society account 
in Northern Ireland should use the standard UK process as detailed 
above.

DIVIDEND REINVESTMENT PLAN (DRIP)
The DRIP provides shareholders with the opportunity to use cash 
dividends to increase their shareholding in Landsec. It is a 
convenient and cost-effective facility provided by Equiniti Financial 
Services Limited (FCA regulated). Under the DRIP, cash dividends 
are automatically used to purchase shares in the market as soon 
as possible after the dividend payment. Any residual cash will be 
carried forward to the next dividend payment.

Details of the DRIP, including terms and conditions and 
participation election forms, are available on our website: 
www.landsec.com/investors/shareholders-equity-investors

These are also available by post from: 
Dividend Reinvestment Plans  
Equiniti 
Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA  
Telephone: 0371 384 2268¹ 
International dialling: +44 121 415 7173¹

Landsec // Annual Report 2021 » Additional informationSHARE DEALING FACILITIES
Equiniti provides both existing and prospective UK shareholders 
with an easy to access and simple-to-use share dealing facility 
for buying and selling Landsec shares online, by telephone, or post. 
The online and telephone dealing service allows shareholders to 
trade ‘real-time’ at a known price that will be given to them at 
the time they give their instruction.

For telephone dealing, call 0345 603 70371 between 8.00am and 
4.30pm, Monday to Friday (excluding public holidays in England 
and Wales). Calls are charged at the standard geographic rate and 
will vary by provider. Calls outside the UK will be charged at the 
applicable international rate. For online dealing access is available 
at Equiniti’s website: www.shareview.co.uk/dealing. For postal 
dealing, call 0371 384 2248¹ to request full details and a dealing 
instruction form. Existing shareholders will need to provide the 
account/shareholder reference number shown on their share 
certificate. Other brokers, banks and building societies also 
offer similar share dealing facilities.

SHAREGIFT
Shareholders with a small number of shares, the value of which 
would make them uneconomic to sell, may wish to consider 
donating them to a charity through ShareGift, a registered charity 
(No. 1052686) which specialises in using such holdings for charitable 
benefit. A ShareGift donation form can be obtained from the 
Registrar. Further information about ShareGift is available at: 
Website: www.sharegift.org.uk  
Email: help@sharegift.com 
Telephone: +44 (0)20 7930 3737 
Post: ShareGift, PO Box 72253, London SW1P 9LQ

CORPORATE INDIVIDUAL SAVINGS ACCOUNT (ISA)
The Company has arrangements in place with Equiniti Financial 
Services Limited to provide a Corporate ISA which shares may be 
held. Further details are available from: 
Equiniti Financial Services Limited  
Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA  
Telephone: 0371 384 2244¹

CAPITAL GAINS TAX
For the purpose of Capital Gains Tax, the price of a Land Securities 
share at 31 March 1982, adjusted for the capitalisation issue in 
November 1983 and the Scheme of Arrangement in September 
2002, was 203p. On the assumption that the 5 for 8 Rights Issue 
in March 2009 was taken up in full and there were no fractional 
shares in the 2017 share consolidation, the adjusted price, post 
consolidation, for Capital Gains Tax purposes would be 229p per 
share. For further details www.landsec.com/investorsshareholders-
equity-investors/uk-tax-gains-sale-landsec-shares.

DATA PROTECTION 
A copy of the Shareholder Privacy Notice can be found on our 
website: www.landsec.com/policies/privacy-policy/shareholders 

UNCLAIMED ASSETS REGISTER
The Company participates in The Unclaimed Assets Register, which 
offers a search facility to reunite financial assets, e.g. shares, which 
may have been lost or forgotten to their owners. Further information 
on how to use The Unclaimed Assets Register, provided by Experian, 
is available via:  
Website: www.uar.co.uk 
Email: uarenquiries@uk.experian.com 
Telephone: +44 (0)333 000 0182 

UNSOLICITED MAIL
The Company is obliged by law to make its share register available 
on request to other organisations which may result in shareholders 
receiving unsolicited mail. To limit the receipt of unsolicited mail, 
shareholders may register for free with the Mailing Preference 
Service, an independent organisation by registering at their website 
at www.mps.org.uk, or by telephone on: +44 (0)20 7291 3310

SHAREHOLDER SECURITY
In the past, some of our shareholders have received unsolicited 
telephone calls or correspondence concerning investment matters 
from organisations or persons claiming or implying that they have 
some connection with the Company. These are typically from 
purported ‘brokers’ who offer to buy shares at a price often far 
in excess of their market value. These operations are commonly 
known as ‘boiler rooms’.

Shareholders are advised to be very wary of any offers of unsolicited 
advice, discounted shares, premium prices for shares they own or 
free reports into the Company. If you receive any such unsolicited 
calls, correspondence or investment advice:

 › ensure you get the correct name of the person and firm;

 › check that the firm is on the Financial Conduct Authority 

(FCA) Register to ensure that they are authorised at 
www.register.fca.org.uk;

 › use the details on the FCA Register to contact the firm;

 › call the FCA Consumer Helpline (freephone 0800 111 6768) if there 
are no contact details in the Register or you are told they are out 
of date; and

 › if you feel uncomfortable with the call or the calls persist, simply 

hang up.

Additionally, feel free to report and/or discuss any shareholder 
security matters with the Company. To do this, please call: 
+44 (0)20 7413 9000 and ask to be put through to a member 
of the Company Secretariat department or email: 
shareholder.enquiries@landsec.com

1. Lines are open 8.30am to 5.30pm (UK time), Monday to Friday, excluding 

public holidays. Calls are charged at the standard geographic rate and will 
vary by provider. Calls from outside the UK will be charged at the applicable 
international rate.

Page 

 237

Landsec // Annual Report 2021 » Additional informationPage 

 238

Key contacts and advisers

REGISTERED OFFICE AND PRINCIPAL UK ADDRESS
Land Securities Group PLC  
100 Victoria Street London SW1E 5JL
Registered in England and Wales
Company No. 4369054

Website: www.landsec.com
Telephone: +44 (0)20 7413 9000

COMPANY SECRETARY
Liz Miles
Company Secretary

Email: shareholder.enquiries@landsec.com

INVESTOR RELATIONS
Edward Thacker
Head of Investor Relations

Email: investor.relations@landsec.com 

REGISTRAR
Equiniti 
Aspect House 
Spencer Road 
Lancing
West Sussex BN99 6DA

Telephone: 0371 384 2128
Textel: 0371 384 2255
International dialling: +44 121 415 7049 
Website: www.shareview.co.uk

AUDITOR
Ernst & Young LLP
1 More London Place London SE1 2AF

Telephone: +44 (0)20 7951 2000 
Website: www.ey.com

EXTERNAL ADVISERS
Valuer: CBRE
Financial adviser: UBS 
Solicitors: Slaughter and May
Joint brokers: JP Morgan Cazenove and UBS

Landsec // Annual Report 2021 » Additional informationGlossary

Adjusted earnings per share (Adjusted EPS)
Earnings per share based on revenue profit after 
related tax.

Adjusted net cash inflow from operating activities
Net cash inflow from operating activities including the 
Group’s share of our joint ventures’ net cash inflow from 
operating activities. 

Adjusted net debt
Net debt excluding cumulative fair value movements 
on interest-rate swaps and amounts payable under 
head leases. It generally includes the net debt of 
subsidiaries and joint ventures on a proportionate basis.

Book value
The amount at which assets and liabilities are reported 
in the financial statements.

BREEAM
Building Research Establishment’s Environmental 
Assessment Method.

Combined Portfolio
The Combined Portfolio comprises the investment 
properties of the Group’s subsidiaries, on a 
proportionately consolidated basis when not wholly 
owned, together with our share of investment 
properties held in our joint ventures. 

Completed developments
Completed developments consist of those properties 
previously included in the development programme, 
which have been transferred from the development 
programme since 1 April 2019.

Development pipeline
The development programme together with proposed 
developments.

Development programme
The development programme consists of committed 
developments (Board approved projects), projects 
under construction and developments which have 
reached practical completion within the last two 
years but are not yet 95% let.

Diluted figures
Reported results adjusted to include the effects of 
potentially dilutive shares issuable under employee 
share schemes.

Dividend Reinvestment Plan (DRIP)
The DRIP provides shareholders with the opportunity 
to use cash dividends received to purchase additional 
ordinary shares in the Company immediately after the 
relevant dividend payment date. Full details appear 
on the Company’s website.

Earnings per share 
Profit after taxation attributable to owners divided 
by the weighted average number of ordinary shares 
in issue during the year.

EPRA
European Public Real Estate Association.

EPRA net disposal value (NDV) per share
Diluted net assets per share adjusted to remove the 
impact of goodwill arising as a result of deferred tax, 
and to include the difference between the fair value 
and the book value of the net investment in tenant 
finance leases and fixed interest rate debt. 

EPRA net initial yield
EPRA net initial yield is defined within EPRA’s Best 
Practice Recommendations as the annualised rental 
income based on the cash rents passing at the balance 
sheet date, less non-recoverable property operating 
expenses, divided by the gross market value of the 
property. It is consistent with the net initial yield 
calculated by the Group’s external valuer.

Page 

 239

EPRA net tangible assets (NTA) per share
Diluted net assets per share adjusted to remove the 
cumulative fair value movements on interest-rate 
swaps and similar instruments, the carrying value of 
goodwill arising as a result of deferred tax and other 
intangible assets, deferred tax on intangible assets and 
to include the difference between the fair value and 
the book value of the net investment in tenant 
finance leases.

Equivalent yield
Calculated by the Group’s external valuer, equivalent 
yield is the internal rate of return from an investment 
property, based on the gross outlays for the purchase 
of a property (including purchase costs), reflecting 
reversions to current market rent and such items as 
voids and non-recoverable expenditure but ignoring 
future changes in capital value. The calculation 
assumes rent is received annually in arrears. 

ERV – Gross estimated rental value
The estimated market rental value of lettable space as 
determined biannually by the Group’s external valuer. 
For investment properties in the development 
programme, which have not yet reached practical 
completion, the ERV represents management’s view 
of market rents.

Fair value movement
An accounting adjustment to change the book value 
of an asset or liability to its market value (see also 
mark-to-market adjustment).

Finance lease
A lease that transfers substantially all the risks and 
rewards of ownership from the Group as lessor to 
the lessee.

F&B
Food and beverage.

Gearing
Total borrowings, including bank overdrafts, less 
short-term deposits, corporate bonds and cash, 
at book value, plus cumulative fair value movements 
on financial derivatives as a percentage of total equity. 
For adjusted gearing, see note 20.

Gross market value
Market value plus assumed usual purchaser’s costs at 
the reporting date.

Head lease
A lease under which the Group holds an investment 
property.

Interest Cover Ratio (ICR)
A calculation of a company’s ability to meet its interest 
payments on outstanding debt. It is calculated using 
revenue profit before interest, divided by net interest 
(excluding the mark-to-market movement on 
interest-rate swaps, foreign exchange swaps, 
capitalised interest and interest on the pension 
scheme assets and liabilities). The calculation 
excludes joint ventures. 

Interest-rate swap
A financial instrument where two parties agree 
to exchange an interest rate obligation for a 
predetermined amount of time. These are generally 
used by the Group to convert floating-rate debt or 
investments to fixed rates.

Investment portfolio
The investment portfolio comprises the investment 
properties of the Group’s subsidiaries on a 
proportionately consolidated basis where not 
wholly owned.

Joint venture
An arrangement in which the Group holds an interest 
and which is jointly controlled by the Group and one or 
more partners under a contractual arrangement. 
Decisions on the activities of the joint venture that 
significantly affect the joint venture’s returns, including 
decisions on financial and operating policies and the 
performance and financial position of the operation, 
require the unanimous consent of the partners 
sharing control.

Lease incentives
Any incentive offered to occupiers to enter into a lease. 
Typically, the incentive will be an initial rent-free period, 
or a cash contribution to fit-out or similar costs. 
For accounting purposes, the value of the incentive 
is spread over the non-cancellable life of the lease.

LIBOR
The London Interbank Offered Rate, the interest rate 
charged by one bank to another for lending money, 
often used as a reference rate in bank facilities.

Like-for-like portfolio
The like-for-like portfolio includes all properties which 
have been in the portfolio since 1 April 2019 but 
excluding those which are acquired or sold since that 
date. Properties in the development pipeline and 
completed developments are also excluded.

Loan-to-value (LTV) 
Group LTV is the ratio of adjusted net debt, including 
subsidiaries and joint ventures, to the sum of the 
market value of investment properties and the book 
value of trading properties of the Group, its subsidiaries 
and joint ventures, all on a proportionate basis, 
expressed as a percentage. For the Security Group, 
LTV is the ratio of net debt lent to the Security Group 
divided by the value of secured assets.

Market value
Market value is determined by the Group’s external 
valuer, in accordance with the RICS Valuation 
Standards, as an opinion of the estimated amount 
for which a property should exchange on the date of 
valuation between a willing buyer and a willing seller 
in an arm’s-length transaction after proper marketing. 

Mark-to-market adjustment
An accounting adjustment to change the book value 
of an asset or liability to its market value (see also fair 
value movement).

MSCI
Refers to the MSCI Direct Property indexes which 
measure the property level investment returns in 
the UK.

Net assets per share
Equity attributable to owners divided by the number 
of ordinary shares in issue at the end of the year. 
Net assets per share is also commonly known as 
net asset value per share (NAV per share).

Net initial yield
Net initial yield is a calculation by the Group’s external 
valuer of the yield that would be received by a 
purchaser, based on the Estimated Net Rental Income 
expressed as a percentage of the acquisition cost, 
being the market value plus assumed usual purchasers’ 
costs at the reporting date. The calculation is in line 
with EPRA guidance. Estimated Net Rental Income is 
determined by the valuer and is based on the passing 
cash rent less rent payable at the balance sheet date, 
estimated non-recoverable outgoings and void costs 
including service charges, insurance costs and 
void rates.

Landsec // Annual Report 2021 » Additional informationGlossary
continued

Net rental income
Net rental income is the net operational income arising 
from properties, on an accruals basis, including rental 
income, finance lease interest, rents payable, service 
charge income and expense, other property related 
income, direct property expenditure and bad debts. 
Net rental income is presented on a proportionate basis.

Net zero carbon building
A building for which an overall balance has been 
achieved between carbon emissions produced and 
those taken out of the atmosphere, including via offset 
arrangements. This relates to operational emissions for 
all buildings while, for a new building, it also includes 
supply-chain emissions associated with its construction.

Over-rented
Space where the passing rent is above the ERV.

Passing cash rent
Passing cash rent is passing rent excluding units that 
are in a rent free period at the reporting date.

Passing rent
The estimated annual rent receivable as at the 
reporting date which includes estimates of turnover 
rent and estimates of rent to be agreed in respect of 
outstanding rent review or lease renewal negotiations. 
Passing rent may be more or less than the ERV (see 
over-rented, reversionary and ERV). Passing rent 
excludes annual rent receivable from units in 
administration save to the extent that rents are 
expected to be received. Void units at the reporting 
date are deemed to have no passing rent. Although 
temporary lets of less than 12 months are treated 
as void, income from temporary lets is included in 
passing rents.

Planning permission
There are two common types of planning permission: 
full planning permission and outline planning 
permission. A full planning permission results in a 
decision on the detailed proposals on how the site can 
be developed. The grant of a full planning permission 
will, subject to satisfaction of any conditions, mean no 
further engagement with the local planning authority 
will be required to build the consented development. 
An outline planning permission approves general 
principles of how a site can be developed. Outline 
planning permission is granted subject to conditions 
known as ‘reserved matters’. Consent must be sought 
and achieved for discharge of all reserved matters 
within a specified time-limit, normally three years from 
the date outline planning permission was granted, 
before building can begin. In both the case of full and 
outline planning permission, the local planning 
authority will ‘resolve to grant permission’. At this 
stage, the planning permission is granted subject to 
agreement of legal documents, in particular the s106 
agreement. On execution of the s106 agreement, 
the planning permission will be issued. Work can 
begin on satisfaction of any ‘pre-commencement’ 
planning conditions.

Pre-development properties
Pre-development properties are those properties within 
the like-for-like portfolio which are being managed to 
align vacant possession within a three-year horizon 
with a view to redevelopment.

Pre-let
A lease signed with an occupier prior to completion 
of a development.

Property Income Distribution (PID)
A PID is a distribution by a REIT to its shareholders paid 
out of qualifying profits. A REIT is required to distribute 
at least 90% of its qualifying profits as a PID to its 
shareholders.

Page 

 240

Proposed developments
Proposed developments are properties which have not 
yet received Board approval or are still subject to main 
planning conditions being satisfied, but which are more 
likely to proceed than not.

Qualifying activities/Qualifying assets
The ownership (activity) of property (assets) which 
is held to earn rental income and qualifies for 
tax-exempt treatment (income and capital gains) 
under UK REIT legislation.

Real Estate Investment Trust (REIT)
A REIT must be a publicly quoted company with at least 
three-quarters of its profits and assets derived from a 
qualifying property rental business. Income and capital 
gains from the property rental business are exempt 
from tax but the REIT is required to distribute at least 
90% of those profits to shareholders. Corporation tax is 
payable on non-qualifying activities in the normal way.

Rental income
Rental income is as reported in the income statement, 
on an accruals basis, and adjusted for the spreading 
of lease incentives over the term certain of the lease 
in accordance with IFRS 16 (previously, SIC-15). It is 
stated gross, prior to the deduction of ground rents 
and without deduction for operational outgoings 
on car park and commercialisation activities.

Rental value change
Increase or decrease in the current rental value, as 
determined by the Group’s external valuer, over the 
reporting year on a like-for-like basis.

Return on average capital employed
Group profit before net finance expense, plus joint 
venture profit before net finance expense, divided by 
the average capital employed (defined as shareholders’ 
funds plus adjusted net debt).

Return on average equity
Group profit before tax plus joint venture tax divided 
by the average equity shareholders’ funds.

Revenue profit
Profit before tax, excluding profits on the sale of 
non-current assets and trading properties, profits 
on long-term development contracts, valuation 
movements, fair value movements on interest-rate 
swaps and similar instruments used for hedging 
purposes, debt restructuring charges and any 
other items of an exceptional nature.

Reversionary or under-rented
Space where the passing rent is below the ERV.

Reversionary yield
The anticipated yield to which the initial yield will rise 
(or fall) once the rent reaches the ERV.

Security Group
Security Group is the principal funding vehicle for the 
Group and properties held in the Security Group are 
mortgaged for the benefit of lenders. It has the 
flexibility to raise a variety of different forms of finance.

Temporary lettings
Lettings for a period of one year or less. These are 
included within voids.

Topped-up net initial yield
Topped-up net initial yield is a calculation by the 
Group’s external valuer. It is calculated by making 
an adjustment to net initial yield in respect of the 
annualised cash rent foregone through unexpired 
rent-free periods and other lease incentives. 
The calculation is consistent with EPRA guidance.

Total business return
Dividend paid per share in the year plus the change in 
EPRA net tangible assets per share, divided by EPRA net 
tangible assets per share at the beginning of the year.

Total cost ratio
Total cost ratio represents all costs included within 
revenue profit, other than rents payable, financing 
costs and provisions for bad and doubtful debts, 
expressed as a percentage of gross rental income 
before rents payable adjusted for costs recovered 
through rents but not separately invoiced. 

Total development cost (TDC)
Total development cost refers to the book value of 
the site at the commencement of the project, the 
estimated capital expenditure required to develop the 
scheme from the start of the financial year in which 
the property is added to our development programme, 
together with capitalised interest, being the Group’s 
borrowing costs associated with direct expenditure 
on the property under development. Interest is also 
capitalised on the purchase cost of land or property 
where it is acquired specifically for redevelopment. 
The TDC for trading property development schemes 
excludes any estimated tax on disposal.

Total property return (TPR)
The change in market value, adjusted for net 
investment, plus the net rental income of our 
investment properties expressed as a percentage 
of opening market value plus the time weighted 
capital expenditure incurred during the year.

Total Shareholder Return (TSR)
The growth in value of a shareholding over a specified 
year, assuming that dividends are reinvested to 
purchase additional units of the stock.

Trading properties
Properties held for trading purposes and shown 
as current assets in the balance sheet.

Turnover rent
Rental income which is related to an occupier’s turnover.

Valuation surplus/deficit
The valuation surplus/deficit represents the increase 
or decrease in the market value of the Combined 
Portfolio, adjusted for net investment and the effect 
of accounting for lease incentives under IFRS 16 
(previously, SIC-15). The market value of the Combined 
Portfolio is determined by the Group’s external valuer.

Voids
Voids are expressed as a percentage of ERV and 
represent all unlet space, including voids where 
refurbishment work is being carried out and voids in 
respect of pre-development properties. Temporary 
lettings for a period of one year or less are also 
treated as voids. The screen at Piccadilly Lights, W1 
is excluded from the void calculation as it will always 
carry advertising although the number and duration 
of our agreements with advertisers will vary. 
Commercialisation lettings are also excluded 
from the void calculation.

Weighted average cost of capital (WACC)
Weighted average cost of debt and notional cost of 
equity, used as a benchmark to assess investment 
returns.

Weighted average unexpired lease term
The weighted average of the unexpired term of all 
leases other than short-term lettings such as car parks 
and advertising hoardings, temporary lettings of less 
than one year, residential leases and long ground leases.

Yield shift
A movement (negative or positive) in the equivalent 
yield of a property asset.

Zone A
A means of analysing and comparing the rental value 
of retail space by dividing it into zones parallel with 
the main frontage. The most valuable zone, Zone A, 
is at the front of the unit. Each successive zone is 
valued at half the rate of the zone in front of it.

Landsec // Annual Report 2021 » Additional informationCautionary statement

This Annual Report and Landsec’s website may contain certain 
‘forward-looking statements’ with respect to Land Securities 
Group PLC (the Company) and the Group’s financial condition, 
results of its operations and business, and certain plans, strategy, 
objectives, goals and expectations with respect to these items 
and the economies and markets in which the Group operates.

Forward-looking statements are sometimes, but not always, 
identified by their use of a date in the future or such words 
as ‘anticipates’, ‘aims’, ‘due’, ‘could’, ‘may’, ‘should’, ‘expects’, 
‘believes’, ‘intends’, ‘plans’, ‘targets’, ‘goal’ or ‘estimates’ or, 
in each case, their negative or other variations or comparable 
terminology. Forward-looking statements are not guarantees 
of future performance. By their very nature forward-looking 
statements are inherently unpredictable, speculative and involve 
risk and uncertainty because they relate to events and depend 
on circumstances that will occur in the future. Many of these 
assumptions, risks and uncertainties relate to factors that 
are beyond the Group’s ability to control or estimate precisely. 
There are a number of such factors that could cause actual results 
and developments to differ materially from those expressed or 
implied by these forward-looking statements. These factors include, 
but are not limited to, changes in the political conditions, economies 
and markets in which the Group operates; changes in the legal, 
regulatory and competition frameworks in which the Group operates; 
changes in the markets from which the Group raises finance; the 
impact of legal or other proceedings against or which affect the 
Group; changes in accounting practices and interpretation of 
accounting standards under IFRS, and changes in interest and 
exchange rates.

Any forward-looking statements made in this Annual Report or 
Landsec’s website, or made subsequently, which are attributable 
to the Company or any other member of the Group, or persons 
acting on their behalf, are expressly qualified in their entirety by 
the factors referred to above. Each forward-looking statement 
speaks only as of the date it is made. Except as required by its 
legal or statutory obligations, the Company does not intend to 
update any forward-looking statements.

Nothing contained in this Annual Report or Landsec’s website 
should be construed as a profit forecast or an invitation to deal 
in the securities of the Company.

Land Securities Group PLC
Copyright and trade mark notices. 

All rights reserved.

© Copyright 2021 Land Securities Group PLC

Landsec, Land Securities, the Cornerstone 
logo and the ‘L’ logo are trade marks of 
the Land Securities Group of companies.

Landsec is the trading name of Land 
Securities Group PLC.

All other trade marks and registered 
trade marks are the property of their 
respective owners.

This report is printed on paper certified in 
accordance with the FSC® (Forest Stewardship 
Council®) and is recyclable and acid-free.

Pureprint Ltd is FSC certified and ISO 14001 
certified showing that it is committed to 
all round excellence and improving 
environmental performance is an important 
part of this strategy.

Pureprint Ltd aims to reduce at source 
the effect its operations have on the 
environment and is committed to continual 
improvement, prevention of pollution 
and compliance with any legislation or 
industry standards.

Pureprint Ltd is a Carbon/Neutral® 
Printing Company.

Designed and produced by:  
Salterbaxter 
www.salterbaxter.com

Words:  
Landsec and Richard Owsley

Photography:  
Landsec  
Andrew Urwin 
Luke Hayes 
Philippa Langley 
James Gowdy

HEAD OFFICE

100 Victoria Street
London
SW1E 5JL

www.landsec.com