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Learning Technologies Group plc

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FY2019 Annual Report · Learning Technologies Group plc
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ltgplc.com

UK

London  
Brighton  
Sheffield

Germany

Ascheberg

USA

Canada

Brazil

Hong Kong

Australia

Atlanta, GA
Bloomington, IN
Nashville, TN
New York, NY 
Raleigh, NC 
Waltham, MA 
Dallas (Irving) TX 
Austin, TX 
Jacksonville, FL

Montreal, QC

Rio de Janeiro
São Paulo 

Wan Chai

Sydney 
Adelaide

Mexico

Mexico City

Colombia

Bogota 

Learning Technologies Group plc

ANNUAL 
REPORT
2019

For the year ended 31 December 2019 
 
 
 
 
 
 
Introduction  

 plc Annual Report 2019

 plc Annual Report 2019  Introduction

Closing the 
gap between 
current and 
future workforce 
capability

DRIVING LEARNING AND 
TALENT FOR BUSINESS 
PERFORMANCE

LTG integrates a group of best-in-class product and service companies in 
talent and learning. We have proven ability to close the gap between an 
organisation’s current and future workforce capability.
Our software and service offerings extend beyond the customers’ direct workforces, into their supply and distribution chains. This 
reflects the evolution in traditional boundaries of learning and talent management. The sophistication of our products and their 
ability to be configured to other systems enables us to fit solutions into our clients’ processes, not the other way around.

This provides competitive advantage in a supply market which often does not recognise the requirements of 
complex organisations, where there are serious consequences if the workforce is not proven to be competent.

CONTENT & 
SERVICES

SOFTWARE & 
PLATFORMS

Digital transformation is 
fundamentally changing 
how organisations 
operate and behave1.  
As a result, the workplace 
is evolving rapidly. 

LTG’s world-class software 
and services help our 
customers adapt to these 
fast-moving workplace 
demands.

1. Source: Gartner. By 2022 nearly 80% of organisational skills will have to be reprioritised or revisited because of digital business transformation.

Introduction  

 plc Annual Report 2019

 plc Annual Report 2019  Introduction

LTG AT THE HEART OF 
LEARNING AND TALENT 
INNOVATION

We focus on real problems that companies and government bodies face 
around the world, taking great pride in thinking ahead to the next challenge 
and its solution.
Innovation is in our DNA – from our investment in R&D to our approach. LTG threads data into the decisions businesses take to 
recruit, evolve and empower their people – in every language and region.

The challenge for companies and government bodies is dynamic and will not sit still.

TABLE OF CONTENTS

Chairman’s Statement

.....................................................1

Case Studies

......................................................................3

Growth Strategy

...............................................................11

Strategic Report for the year ended  
31 December 2019

.........................................................13

Corporate Governance Report

...................................31

Report of the Audit & Risk Committee

........................35

Report of the Remuneration Committee

...................37

Directors’ Report for the year ended  
31 December 2019

........................................................43 

Directors’ Responsibilities Statement in respect 
of the Annual Report and the Financial 
Statements

......................................................................45

Independent Auditor’s Report to the Members 
of Learning Technologies Group plc

..........................46

Consolidated Statement of Comprehensive 
Income

.........................................................................51

Consolidated Statement of Financial Position

.......52

Consolidated Statement of Changes in 
Equity

.............................................................................53

Consolidated Statement of Cash Flows

..................54

Notes to the Consolidated Financial 
Statements for the year ended 31 December 
2019

...............................................................................55

Company Statement of Financial Position

.............92

Company Statement of Changes in Equity

............93

Notes to the Company Financial Statements 
for the year ended 31 December 2019

..................94

Company Information

..............................................98

LTG... 

...focuses on industries where 
talent and learning are critical 
to performance

...helps customers scale learning 
to support business performance

...supports the 
talent retention and 
development central to 
businesses of the future

...collaborates with customers 
within multinational companies 
and government bodies with 
wide and diverse audiences 
and complex needs

...operates within the fast-
growing learning and talent 
management markets

...reflects the evolution 
in traditional boundaries 
of learning and talent 
management

...understands that 
learning does not 
stop with the direct 
workforce

 
 
 
 
 
 
 
 
 
1  

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CHAIRMAN’S STATEMENT

The Board is delighted to report a year of excellent progress in 
its ambition to build a group of market-leading businesses in 
the learning and talent sectors that can meet the demanding 
expectations of corporate and government customers.

During 2019 Learning Technologies Group (‘LTG’) has 
successfully completed the integration of PeopleFluent 
into the Group, further improving operating practices, and 
providing a solid platform from which to scale the business.  

LTG has continued to invest in its product development 
roadmap and made encouraging progress in its cross-selling 
initiatives. In April 2019 we announced the acquisition of Breezy 
HR, a fast-growing talent acquisition software business.Breezy 
HR has delivered exceptional growth during the year and has 
enabled us to significantly increase the pace of development 
of the Group’s Talent Acquisition suite of products allowing us 
to service small, mid and enterprise tier clients with targeted 
solutions.

The Group has continued to deliver increased revenues, 
seeing organic revenue growth in both its Software & Platforms 
and Content & Services divisions (excluding the acquired 
PeopleFluent business). It has further improved its operating 
margins and has continued to deliver good cash generation. 

Revenues increased by 39% to £130.1 million (2018: £93.9 
million) primarily driven by the full-year contribution of 
PeopleFluent (acquired May 2018) and the acquisition of 
Breezy HR in April 2019. LTG delivered like-for-like organic 
revenue growth, on a constant currency basis, of 6% in our 
Software & Platforms division (11% on a three-year CAGR basis; 
excluding the acquired PeopleFluent business) and 4% in its 
Content & Services division (5% on a three-year CAGR basis; 
excluding the large one-off CSL contract). 

The acquired PeopleFluent business delivered revenues of 
$93 million (2018: $96 million on a full-year basis), ahead of 
previously announced expectations of c$91.0 million, supported 

by a significantly improved retention rate for its software 
licences and a good sales performance by Affirmity. The Board 
is confident that, as guided at the time of the acquisition in 
2018, the acquired PeopleFluent business is now stabilised and 
will return to growth as market conditions normalise.

Adjusted EBIT (refer to the Strategic Report section for definition) 
increased by 58% to £41.0 million (2018: £26.0 million) and 
adjusted EBIT margins have improved from 27.7% in 2018 
to 31.5% in 2019. Adjusted diluted EPS increased by 47% to 
4.736 pence (2018: 3.232 pence). In the six years since LTG 
listed on the London Stock Exchange the Group has delivered 
compound annual growth of 57% in adjusted diluted EPS. 

The Group’s net cash position at 31 December 2019 of 
£3.8 million (2018: £11.5 million net debt) was better than 
anticipated due to substantial cash generation in the second 
half of the year and places the Group on a sound footing 
to weather a downturn and be well positioned to invest in 
selective M&A opportunities as they arise. 

Corporate Governance

LTG adopted the QCA Corporate Governance Code in 
September 2018. The Group continues to review and improve 
its investment in good governance initiatives and further 
details are provided in the Corporate Governance section of 
this report.

In December 2019, Claire Walsh, the Group’s Head of Legal 
was appointed as Company Secretary to the plc Board. The 
Board is actively searching for a fourth Non-executive Director 
and I look forward to updating shareholders in due course.

Current trading and outlook

In 2019, the Group continued its track record of delivering 
strong margins, benefiting from enhanced leadership 
positions in our key markets. LTG has proven that it can 
successfully integrate, improve and grow the businesses 
we acquire, delivering excellent value for shareholders and 
comprehensive, innovative and industry-leading capabilities 
and services for our clients. These achievements would not be 
possible without the dedication and professionalism of all our 
staff across the globe and on behalf of the Board, I would like 
to thank them for their efforts during the year.

On 10 March 2020, LTG announced the proposed acquisition 
of the business and assets of Open LMS from Blackboard Inc 
for cash consideration of $31.7 million (subject to customary 
price adjustments), to be funded from the Group’s existing 
cash and bank facilities. This acquisition will complement LTG’s 
existing proprietary software solutions through the addition 
of expertise in the market’s leading open-source Learning 
Management System, Moodle, and will be immediately 
earnings enhancing. The deal completed on 31 March 2020.

Over the past few weeks it has become evident that COVID-19 
will have a marked impact on the global economy, business 
and the welfare of workforces and their families. LTG has 
experienced a good start to the current year and we have not 
yet seen a material impact of COVID-19 on the performance 
of the business. However, COVID-19 creates uncertainty for the 
remainder of the financial year and may result in delays to the 
sales pipeline, curtailment of content and services projects 
and delays in customer payments. LTG is underpinned by a 

strong balance sheet, a high proportion of recurring multi-
year revenues and excellent cash generation. More details on 
the actions that we have taken are included in the Strategic 
Report section of this report.

Dividend and Annual General Meeting

LTG continued its track record of excellent cash generation in 
2019. Our liquidity position is very strong, with net cash ahead 
of expectations and a robust balance sheet. To sustain this 
position of strength, in light of uncertainty for the remainder 
of the financial year resulting from the impact of COVID-19, 
the Board is adopting a prudent approach to shareholder 
distributions. The Board will therefore postpone the final 
dividend (which would have been 0.5 pence per share) until 
market conditions normalise.

The Annual General Meeting will be held on Friday 19 June 
2020. 

It is core to LTG’s business model to enable corporates 
and governments to train and manage the performance 
improvement of their workforces through digital learning and 
talent management platforms, and we believe our clients will 
continue to use our platforms during these difficult times. The 
realisation by corporates of the necessity, appropriateness 
and effectiveness of digital learning and talent management 
solutions today will, in the Board’s view, only serve to 
accelerate their adoption tomorrow. 

The Board looks forward to updating shareholders on progress 
during 2020.

Andrew Brode
Chairman

15 April 2020 

3  

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CASE STUDIES  
Oil & gas

CASE STUDIES  
Mining

Royal Dutch Shell

Anglo American

Using innovative Group-wide solutions to deliver learning to a global network of 
direct and indirect workers, and improve ROI

Using high-impact, highly realistic VR to make mining safety scenarios feel as 
real as possible, with a goal of decreasing risk-to-life incidents

The challenge 

The solution 

Royal Dutch Shell PLC, better known as Shell, is one of the 
world’s biggest oil and gas companies. With over 80,000 
employees globally, Shell has a large indirect workforce with 
limited access to its internal network and learning platforms. 

Shell’s introduction to LTG started in 2017 via Gomo, with a 
small enterprise licence for e-learning content authoring 
and hosting for around 5,000 learners. This has since grown 
into 15 enterprise authors and unlimited hosting. In 2018, 
via Gomo, Shell also started working with LEO Learning 
on a number of larger digital learning projects, including 
training for critical equipment inspection, payment modules 
and onboarding. These learning programmes amount to 
dozens of hours of training, created in the Gomo authoring 
tool, and make use of animations and scenario videos for 
greater learner engagement. 

In 2018, Shell identified a need to:

•  Develop a cost-effective training programme that could 
be efficiently deployed in key markets globally by 2019.

•  Increase profitability of overall and premium motor 

oils sold through a network of workshops to generate a 
positive ROI.

•  Provide mechanics with engaging and relevant training 

to grow trade share of recommendation (SoR).

Shell turned to Instilled, a Learning Experience Platform (LXP) 
formed from LTG expertise and capability at Gomo, Rustici 
Software and Watershed and now part of PeopleFluent’s 
learning product portfolio. The platform integrates into 
Shell’s existing digital systems and uses Single Sign-On (SSO) 
to create a frictionless user experience. Pre-piloting first in 
Egypt and the Philippines in 2018, rollout in Shell’s top four 
markets began in September 2019.

The result 

One LEO course on onboarding has saved Shell significant 
training time, going from 16 hours face-to-face to nine hours 
online. In addition to ongoing work with LEO and Gomo,  
Shell added more content for learners serving its Lubricants, 
Retail, Aviation, and Specialities businesses, and grew the 
number of countries and languages supported in each 
case. With Instilled:

•  The active user rate among workshops activated on the 
Shell Workshop Academy has reached more than 85% 
since September 2019.

•  Positive ROI has been generated from investment into 

the global influencer training programme and platform 
within 2019 (2.74:1), and by 2021, returns are expected to 
deliver a three-year ROI of (7.1:1).

In addition, the LEO-designed gamified onboarding 
experience Think, Talk, Act Customer (TTAC) has reduced 
overall training time for the learner from 24 hours to 
seven. In 2019, TTAC won two awards: Best Onboarding/
Employee Orientation Solution at DevLearn’s DemoFest 
and a Brandon Hall award for Best Advance in Onboarding 
Technology (Bronze).

The challenge 

Through LEO Learning, LTG has been working with Anglo 
American since 2017 to help the mining company achieve 
its business goal of ‘zero harm’. Following a previous learning 
project (scenario-based broadcast-quality video drama), 
LEO and PRELOADED responded to an RFP on how to use 
digital learning to enhance Operational Risk Management 
(ORM) training. Anglo American wanted an intervention 
that focuses on the most common, high-impact cause of 
death at an underground mine: a fall of ground. Knowing 
that genuine behaviour change is best conveyed through 
realistic, relatable scenarios that mirror what life is like 
underground, the training needed to bring the hazardous 
environment to life.

The solution 

The first phase of a long-term project was to identify the use 
case for Virtual Reality (VR) in the training of frontline and 
supervisory staff. This work was conducted over an intensive 
five-week period, including desk-based research, two site 
visits to a platinum mine in South Africa, and three weeks of 
prototype development. The VR prototype brings learners 
as close as possible to what a real-life mining accident 
feels like. Using immersive technology, it gives learners an 
opportunity to practice and assess key risk management 
methodologies in the event of a serious incident.

The result 

Anglo American’s ambition to use high-fidelity VR for critical 
safety training is forward thinking in the mining industry. 
With the prototype successfully delivered, the project is 
moving into the curriculum planning and technical design 
stages, with project completion expected in August 2020. 
The aspiration is to connect VR to an existing learning 
ecosystem that seamlessly collects data (gaze direction, 
movement around space, reaction time, etc.) which, at its 
most basic, will allow Anglo to test its people’s competence 
in conducting risk assessments. Data capture will also allow 
Anglo to correlate performance behaviours to business 
change, as well as correlate the VR experience to real-time 
capability development in the workforce which will help to 
inform future VR development.

5  

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CASE STUDIES  
Energy/retail

CASE STUDIES  
Construction

Valvoline

Caterpillar

Providing a scalable solution for the delivery and management of product 
training across a global distribution network

Building an extended enterprise learning ecosystem with measurable career 
development at its heart

The challenge 

Valvoline, a leading worldwide supplier of premium 
branded lubricants and automotive services, provides 
customised training to support various learner groups – 
from training customer-facing counter staff on how to sell 
products, to informing technicians about how to use their 
products. With an extensive network of dealerships, retailers, 
service centres and franchises, many of which manage 
their own Learning Management Systems (LMSs), Valvoline 
wanted to improve the content management process 
and streamline the administrative process for managing 
course updates. In addition, it sought to increase visibility 
into usage across third-party systems to understand how 
partners were engaging with the product training. In short, 
Valvoline wanted to put its content on any LMS and still 
retain control of its IP. 

The solution 

The result 

Since implementing Content Controller, Valvoline has:

•  Delivered 330+ courses, launching 33k+ unique 

registrations.

•  Served 2,200+ learners across 12 client account LMSs.

•  Seamlessly provided an average of 2.4 updated  

versions of each course in production.

Rustici Software’s web-based app, Content Controller, 
helps Valvoline manage its product training content from 
one central location and distribute it across its extended 
enterprise network – all while still retaining complete control 
of the distribution and licences. Successful implementation 
allows Valvoline to:

•  Have complete control over which partners can access 
training and to expire out-of-date courses as needed 
(even though the content may have been deployed on 
multiple systems belonging to their distributors).

•  Deliver up-to-date product information and training 

across multiple learning platforms in real time.

•  Use data to track the effectiveness of its partner training 
programmes and better correlate training efforts to  
increased sales and improved customer experience  
at each location.

•  Identify what resources were being used most, measure 
the effectiveness of the training and know where to 
invest for future content development.

The challenge 

For Caterpillar Inc., the world’s leading manufacturer of 
construction and mining equipment, diesel and natural 
gas engines, industrial gas turbines, and diesel-electric 
locomotives, a 2017 organisational study revealed that: 

•  Standardising the customer experience across its 

dealer network would help the company generate 
billions of additional dollars of revenue. 

•  Dealers with a mature L&D organisation generated 
better profits, even during unfavourable economic 
conditions.

With more than 300,000 employees worldwide, Caterpillar 
wanted an efficient way to design and deploy standardised 
learning programmes that all dealers can follow, regardless 
of their size and business environments.

The solution 

Caterpillar’s Global Dealer Learning (GDL) department 
shifted the training focus from experiential and incidental 
to data-driven. To achieve this, it moved away from relying 
solely on a Learning Management System (LMS) as the 
delivery platform for dealer training to a flexible learning 
ecosystem. 

The brain of GDL’s learning ecosystem is Watershed’s 
Learning Analytics Platform (LAP), which tracks and 
measures learner behaviour. The platform is able to 
collect and standardise data across all learning platforms, 
regardless of the source, which aids in the continuous 
improvement of the learner experience.

The result 

•  By architecting a robust learning ecosystem and 

conducting multiple training sessions, GDL can deploy 
its five-step Career Development Process (CDP) Wheel 
programme to more than half of Caterpillar’s 172 
Dealers, with a target of full adoption in 2020. 

•  Caterpillar also reduced the distribution cost to serve 
customers by 10%, increased adoption of all learning 
products 10% (approx.) and increased usage of 
learning ecosystem tools and technology by 50%.

7  

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CASE STUDIES  
Energy

CASE STUDIES  
Business intelligence/Commercial construction

An international energy services and solutions business

Dodge Data & Analytics

Bringing L&D in-house to rapidly rebrand a large library  
of business-critical digital learning

Assisting a 100-year-old business in hiring world-class sales reps  
quickly and efficiently

The challenge 

As an international energy services and solutions business, 
supplying electricity and gas to homes and businesses 
across the U.K. and North America, the organisation has 
complex training requirements for its 35,000+ learners as 
well as global partners. These include soft skills and business-
critical training for field engineers and gas apprenticeships. 
The organisation wanted an efficient, scalable solution to 
help them record and collect subject matter expertise, and 
create a steady pipeline of digital learning content with a 
consistent, fresh look and feel.

The result 

Feedback has been excellent with learners ‘star rating’ the 
training content 4.7 out of 5. With the new Gomo-designed 
courses, the company is: 

•  Creating 70% of its digital learning in-house and 

outsourcing the remainder.

•  Saving thousands of pounds by bringing learning  

in-house. 

•  Improving course completion rates from a full year  

to one quarter.

Additionally, in early 2020, the company signed on to use 
Instilled, as a video-based solution to help them easily 
record and organise subject matter expertise.

The challenge 

The solution 

Dodge Data & Analytics is North America’s leading provider 
of analytics and software-based workflow integration 
solutions for the construction industry. The company’s 
construction project information is regarded as the most 
comprehensive and verified in the industry, and is highly 
sought after by building product manufacturers, architects, 
engineers, contractors and service providers looking to 
grow their businesses. 

Dodge uses Breezy HR’s Applicant Tracking System (ATS) to: 

•  Easily look up candidates’ names and track who it 

hires.

•  Collaborate with internal stakeholders, such as hiring 
managers, using scorecards to track comments  
and progress. 

•  Send SMSs (as opposed to emails, which can often go 
unread) to get a fast reply from in-demand candidates 
with whom the company has an interest. 

•  Seamlessly integrate prospected candidates from 
LinkedIn into the ATS using the integration plug-in. 

•  Simplify and streamline workflows and tracking for  
referral fees when a Dodge employee refers a  
potential candidate.

The solution 

The company’s new Director of Learning & Development 
for Academies had championed the use of Gomo in her 
previous L&D role at a telecommunications company. 
Piloting an initial ‘proof of concept’ project on a compliance 
e-learning course with a Gomo-designed custom theme, 
the company took the course rebrand in-house. Feedback 
was overwhelmingly positive and a team of 15+ users were 
quickly upskilled on using the authoring tool to redesign the 
course catalogue. Because Gomo courses display well on 
any device (mobile, tablet or desktop), the company can 
distribute content through multiple channels, mainly their 
existing Learning Management System (LMS) and intranet.  
In less than five months, over 50 courses were redesigned  
in Gomo, reducing its reliance on external vendors for all  
its learning content.

Based in New York City, Dodge has a 100-year-old legacy 
of continuous innovation to help the industry meet the 
building challenges of the future. To keep up, leaders at 
Dodge need to attract and hire top-of-the-line talent, 
primarily in revenue-generating positions such as sales, in a 
highly competitive job market.

The result 

Breezy HR’s cloud-based software allows Dodge’s lean 
recruitment team to focus on its goal of prioritising quality 
talent over time-to-hire metrics. The company’s Head of 
Talent Acquisition reports that Breezy HR saves the company 
over 80% the amount of time compared to previous 
applicant hiring and tracking systems.

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CASE STUDIES  
IT/consulting

CASE STUDIES  
Retail

Optimal Solutions and Technologies (OST Inc.)

A leading North American retailer

Using system health checks to drive efficiency within U.S. State Government

Equipping the Diversity & Inclusion (D&I) team with the data to improve analytics 
and drive diversity strategies

The challenge 

The result 

According to Staffing Industry Analysts (SIA), first-year 
savings with a VMS range between 10–15%. Through usage 
analytics, VectorVMS identified opportunities for OST Inc. to:

•  Simplify and accelerate candidate reviews – by limiting 
the number of submissions allowed by a vendor on 
a given requisition, OST Inc. shortened the candidate 
review cycle by 10%, while increasing the quality of 
candidates submitted.

•  Enhance compliance – VectorVMS analytics revealed 

that users were adding compliance documents 
retroactively. With an updated requisition template, 
OST Inc. can ensure that compliance items appear 
automatically when a requisition is submitted.

•  Streamline timesheet approvals – user behaviour 

indicated that timesheet approvals were cumbersome. 
To accelerate the process, VectorVMS improved the 
base configuration and deployed a solution that 
enables users to approve by email, eliminating several 
steps and saving time.

•  Reduce manual effort to create requisitions – 

VectorVMS recommended updating and expanding 
job templates to include skills and other information 
that defines each position. As a result, OST Inc. was 
able to reduce the amount of time required to create 
requisitions.

Optimal Solutions and Technologies (OST Inc.) provides 
third-party contingent labour workforce management 
solutions to its clients. To be successful programme 
managers, OST Inc. needed a Vendor Management 
System (VMS) that would simplify how it sources and 
manages contingent labour for clients. This system 
would reduce the amount of manual intervention it had 
been taking to create requisitions, source and onboard 
candidates, track time and invoicing, and eventually 
offboard and evaluate workers. Without a properly 
optimised system, slowdowns occur, reducing efficiency 
and ultimately costing OST Inc. and its end-clients money.

The solution 

The VectorVMS platform features a robust tool that captures 
user activity and enables it to offer data-driven insights 
into system configuration, user adoption of features, and 
programme optimisation. Data from the VMS’ analytics 
tool served as the foundation for a dialogue that helped 
OST Inc. meet the sophisticated and unique needs of 
contingent labour management for U.S. State Government.

The challenge 

A big box retailer with thousands of retail stores across 
North America, the organisation is committed to building 
a diverse and inclusive environment for its over 300,000 
associates. As part of its D&I programme, it was tracking 
workforce diversity demographics across the organisation. 
However, because it wasn’t using benchmarks and only 
tracking internal data, it was only telling half the story. To 
take the programme to the next level, the organisation 
needed richer insights that told a complete story on how 
the diversity of store associates reflected the available 
labour market.

The solution 

Affirmity deployed its Diversity Insights benchmark and 
reporting solution which provides the organisation with the 
ability to: 

•  Efficiently analyse its workforce representation against 

census and industry benchmarks.

•  Customise reporting to its unique needs.

•  Design and execute plans across the talent lifecycle at 

both the store and role levels.

•  Identify gaps in representation and highlight 

opportunities in recruiting, promoting, and retaining for 
a diverse organisation.

The result 

The organisation now has the tools and benchmark 
data to help it better align its business with the available 
labour market. This allows the company to create a more 
welcoming customer experience, enhance collaboration, 
increase community involvement, and strengthen the 
business. In broader terms:

•  Using the same methodology, another client was 

able to collapse its goal setting within business teams 
from two months to less than an hour. For progress 
monitoring, the time spent putting together metrics 
and reports decreased by 90%. 

•  A study published in the Journal of Management2 
found that having a racially diverse workforce can 
improve retail sales performance. It concluded that for 
each percentage point closer to matching the racial 
diversity of the community and workforce, a retailer 
can increase its sales by $67,000.

2. Richard, O.C., Stewart, M. M., et al (Apr 2015, Sep 2017). The Impact of Store-Unit–Community Racial Diversity Congruence on Store-Unit Sales Performance. 
Journal of Management. Available online (https://journals.sagepub.com/doi/abs/10.1177/0149206315579511)

11  

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GROWTH STRATEGY

Learning Technologies Group’s ambition to build a global market 
leader in the digital learning and talent management software 
sector remains undiminished. Despite the headwinds of recession 
caused by the COVID-19 crisis we will continue to build the 
business through a mix of organic growth, strategic cross-selling 
and acquisitions. This will enable us to continue providing market-
leading, seamless solutions to meet the demanding expectations 
of large corporate and government customers.

The core focus is to continue to develop and innovate Group 
brands in the learning and talent software sector. We seek to 
broaden capability, extend geographical reach and increase 
specialist industry expertise. This means finding domain-
specific businesses in high-consequence industries (such as 
pharma, healthcare, finance, energy and aerospace) where 
learning and talent is critical to business success. 

We will continue to extend our range of software and services 
to ensure LTG’s offering is comprehensive and differentiated 
from the industry. Our base of 3,000 customers is fertile 
ground. The demand for the number of services and 
products being pulled from across the Group by our larger 
customers shows the potential. Last year this grew 28% in our 

top 10 customers. We will continue to build on this over the 
coming years.

With our Group capability to provide insight to customers via 
measurement and analytics, first-class customer service, 
and a focus on customer results, we will seek to maximise 
effectiveness and value for all our stakeholders. 

Given our relative financial strength and commercial diversity 
we will seek to combine sensible acquisitions with new areas 
of research and development. As one of a few consolidators 
in the market we see an opportunity in the coming year 
to strengthen our capability and increase both scale and 
geographic presence.

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Learning services - content and blends, learning campaigns, capability building and 
system implementation.

Learning services for global risk and compliance - specialists in training for financial 
services and investment banking.

Immersive learning - play with purpose, learning games, augmented and virtual 
reality.

Integrated talent management in the cloud - recruitment, performance, succession, 
org charting, compensation and learning solutions for large and mid-size enterprises, 
including Instilled (easy-to-use, structured corporate Learning Experience Platform) 
and Breezy HR (dynamic recruitment software and applicant tracking system).

Learning creation and distribution - SaaS product for learning creation and 
distribution, inclusive of authoring, delivery and analytics.

Technical interoperability - world leader in system interoperability and  
technical standards.

Analytics and measurement - industry-leading learning record store with powerful 
visualisation for management decision-making.

Workforce compliance and diversity - U.S. market leader for affirmative action 
planning.

Contingent workforce management system - to control costs, maintain compliance, 
and drive efficiency.

I C S   A N D   MEASURE

M

E

N

T

T

Y

L

A

N

A

Learning 
services

Risk & 
Compliance

Immersive 
learning 
(Games, 
VR & AR)

Learning 
creation & 
distribution

E N T  & SERVIC

T

E

S

N

O

C

Learning 
management 

Recruitment

S

O

FT

WARE & P L A T

M S

R

O

F

Diversity

Compensation

Performance

Succession

 
 
 
 
13  

 plc Annual Report 2019

STRATEGIC REPORT

For the year ended 31 December 2019

Chief Executive’s review

Market overview
Hiring and retaining good people is becoming an 
increasingly competitive pursuit across global business. This is 
predicted to become acute over the next decade with five 
forces driving the need to reskill large parts of the workforce:

• 

• 

• 

• 

the complexity of business and work;

the pace of change;

unprecedented demographic shifts;

the need to compete through productivity;

•  changing relationship to work.

As a result of these forces the effectiveness of the functions 
within business that are tasked with developing the talent and 
learning of employees and the ‘extended enterprise’ such 
as HR and L&D departments are increasingly moving up the 
Boardroom agenda.

The pace of change presents a challenge to corporates 
and governments in choosing the best technologies driving 
workforce development, determining the most appropriate use 
of these technologies and addressing how this transformation 
is achieved. This is the market that LTG is addressing.

The global corporate training market is estimated to be worth 
approximately $376 billion and is growing at approximately 
3% per annum. The market includes many product and 
service offerings ranging from traditional formats such as 
classroom training through various types of learning content 
and delivery platforms. LTG is focused on the outsourced 
digital learning segment of this market which is disrupting the 
more traditional methodologies.

The industry is highly fragmented, comprising a multitude 
of small operators with each offering a limited range of 
services. There are few providers that are able to offer 
clients comprehensive services, which meet their evolving 
requirements for data-driven solutions, and have the scale 
and breadth of experience to service large corporations and 
government organisations.

The complementary talent market is estimated to be 
worth more than $7 billion and growing at approximately 
7% per annum. Talent management software refers to 
the wide array of integrated applications that companies 
use for recruitment, performance management, learning 
& development, and compensation management of 
employees. Talent management software plays an important 
role in keeping track of individual employees from the date of 
hiring to the complete employee lifecycle in the organisation, 
facilitating employee engagement and retention as well as 
helping companies align their business strategies with the 
professional development of their workforce.

The emerging market requirement is for workforce 
transformation; providing a data-driven mix between learning 
and talent to allow for greater insights and enable predictive 
decision-making for performance improvement.

Many organisations struggle to deliver the transformation 
required because there are so many interrelated parts to 
drive success; even the largest organisations rarely possess 
the range of skills, technologies and processes necessary to 
lead the whole change.

Strategic Goals
In November 2018 LTG set out its strategic financial objectives 
to achieve run-rate revenues of £200 million and run-rate 
EBIT of at least £55 million by the end of 2021 through a 
combination of organic growth and strategic acquisitions 
that complement the current business, to be financed 
through the use of internally generated operating cash flows 
and prudent debt financing.

In addition, we will continue to evaluate strategic acquisitions 
of scale that may require shareholder financing and would 
be additive to these targets. Strict criteria will continue to 
be used in assessing all acquisitions including the financial 
effects, integration risk and prospective returns.

Investment Case
As set out above, the market opportunity for LTG is attractive, 
driven by our clients’ desire to close the gap between 
current and future workforce capability in an increasingly 
competitive market.

LTG is building a unique set of capabilities that covers services, 
products and a wide range of partnerships. The complexity 
of the requirement for workforce transformation requires a 
varied mix of skills and technologies matched to the culture 
and strategic goals of the client organisation. This is a subtle 
process requiring best-in-class solutions at each stage. 

Each business in the LTG family brings a component of the 
best-in-class expertise required to drive strategic results for 
our customers. These include specialist solutions across 
recruitment, learning, performance, learning analytics, 
succession, compensation, vendor management, diversity 
& inclusion, immersive virtual, augmented and mixed reality 
experiences, as well as consulting on how to combine all 
these in pursuit of business performance goals.

It remains our intention to leverage the technical and 
professional capabilities we have already developed by 
deepening our presence in specific geographical markets, 
particularly the U.S.; expanding our global offering in highly-
regulated, high-consequence vertical markets, such as 
life sciences, healthcare, energy, automotive, finance and 
aviation and broadening and deepening our offering to 
existing customers. 

 plc Annual Report 2019  14

LTG continues its aim to deliver strong earnings growth over 
the medium to long-term through a combination of top 
line organic growth, appropriate cost control, investment in 
innovation, robust operating cash conversion and strategic 
M&A as well as improving the operating business models and 
performance of the businesses that we acquire.

Strategy and Approach

LTG is creating a group of market-leading businesses 
providing complementary services in the growing learning 
and talent sectors to form an international business of size 
and scale that is able to meet the demanding expectations 
of corporate and government customers whether that be for 
large global corporates or mid-sized organisations looking to 
stand up solutions speedily. 

This strategy is being delivered through a mixture of ‘best in 
class’ acquisitions that will help us create a comprehensive 
solution for our customers, strategic partnerships to deliver 
‘blended’ solutions combining digital and more traditional 
forms, as well as through targeted investment in internally-
generated intellectual property and the extension of best 
working practices to deliver organic growth.

The Group’s focus remains on the U.S. and European markets 
where LTG already has a significant operational presence, 
supplemented by other regional centres that provide the 
Group with a differentiated service offering for companies 
with globalisation strategies.

Increasing international footprint:
revenue split by geography

2018

2019

U.K.

U.S.

RoW

We continue to pursue our strategy of helping organisations 
adopt learning at a strategic level. ‘Moving learning to the 
heart of business strategy’ is achieved through our end-
to-end service offering which enables us to partner with 
global clients throughout the creation, implementation 
and maintenance of their learning strategies. We deliver 
transformational results through learning innovation and the 
effective use of learning and talent technology. 

The managed service market, where organisations source the 
entirety of their requirement from external suppliers, is a part 
of the market that has been growing steadily over the past 
few years as organisations seek out the expertise and varied 
and wide-ranging skillsets to transform their organisations. LTG is 
well placed to partner with global organisations to help them 
bring about this evolution.

Investment in innovation for long-term 
growth
R&D

The Board continues to see R&D as a core enabler of future 
growth and for the fourth year in a row LTG has been identified 
by independent industry analyst Fosway as a strategic leader 
in digital learning.

Most of LTG’s software solutions are well-established products 
developed over many years and enjoy high customer retention 
rates. The Group’s policy is to work closely with its customers 
to understand their requirements in developing LTG’s product 
roadmap. The benefits of this increased focus on customer 
requirements and increased efficiency and productivity in 
delivering change has already had a demonstrable impact 
in customer satisfaction and increased retention rates, 
particularly with the PeopleFluent product suite. 

Increasing recurring revenue

2018

2019

Recurring

Non-recurring

Rather than invest in speculative solutions LTG prefers to 
partner with clients to build and innovate solutions, using data 
to prove business impact results each step of the way. 

As well as re-invigorating established software solutions LTG 
has also developed new products to address changing 
requirements in the marketplace. With more than 4,000 
customers LTG has excellent market access which allows 
for real-time insights that when combined with the Group’s 
specialist expertise and R&D capacity allow for the fast 
evolution of new and innovative products and services 
underpinned by an understanding of demand requirements. 

 
15  

 plc Annual Report 2019

 plc Annual Report 2019  16

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

This suits large and medium-sized ‘traditional’ businesses who 
are facing a substantial transformation in the coming years.

In early 2019 LTG’s designers and engineers brought together 
powerful components of the Group technology to provide 
a next-generation approach. The result was the launch 
of Instilled, a ‘Learning Experience Platform’ (‘LXP’), that 
places the user experience at its heart, enabling learners 
to create, share and recommend content, empowering 
them to create their own ‘learning journeys’. This has landed 
well both with customers and analysts, with one leading U.S. 
commentator writing:

“I wish I could work for Instilled. I’ve been doing this for 30 
years and I think Instilled has such a huge opportunity and 
can own a category. This happens very rarely.” 

The system has already been taken by such organisations as 
Shell, PNC Bank, Comcast and Johnson Controls. 

The Group also continues to invest in its Content & Services 
division offering, whether that be as part of PRELOADED’s 
award-winning work in VR and AR solutions, or LEO’s strategic 
learning programmes, combining ‘blended’ solutions 
incorporating products and services from within the Group or 
alongside strategic partners. Eukleia, now combined with LEO 
so that it can bring the benefits of its compliance capability 
to the broader market, has invested in new titles across the 
governance, risk and compliance suite which it can provide 
off-the-shelf or modify for specific customer requirements.

During the year LEO, PRELOADED, Instilled and Watershed, 
partnered with Jaguar Land Rover, to bring a new learning 
game to market called ‘Product Genius’. This game provides 
an engaging way to help employees in the extended 
enterprise retailer network stay on top of continually evolving 
product and brand developments, encouraging learning 
and participation through elements such as competitions 
amongst peers.

Divisional review
Software & Platforms

The Software & Platforms division comprises on-premise and 
SaaS-licenced product solutions as well as hosting, support 
and maintenance services. 

Overview and performance
In 2019 Software & Platforms accounted for £88.6 million 
or 68% of Group revenues, up from £59.8 million (64%) in 
2018 primarily as a result of the full-year contribution by 
PeopleFluent and Watershed, a post-acquisition contribution 
from Breezy HR and organic growth from the other Group 
businesses. The Software & Platforms division contributes 
89% of the Group’s recurring revenues. Adjusted EBIT margins 
increased from 32% to 36%.

For the Software & Platforms division, 2019 has been a year 
of consolidation and focus on R&D resulting in a number  
of highlights. 

70
60
50
40
30

m
£

20
10
0

Software & Platforms

Software & Platforms

59.8

20.9

7.8
2017
2017
EBIT

Revenue

88.6

59.8

19.9
2018
2018
EBIT Margin

40%

35%

30%

25%

20%

15%

10%

Having merged the NetDimensions Learning Management 
System (‘LMS’) under the PeopleFluent brand and 
management team in 2018, PeopleFluent now delivers 
a ‘best-of-breed’ set of SaaS solutions encompassing 
talent acquisition (recruitment and onboarding), talent 
management (performance, succession, compensation 
and organisational planning) and now market-leading 
learning management.

In 2020 the PeopleFluent product suite is being 
strengthened further with the Instilled LXP, providing a 
world-class user-experience interface combined with the 
market-leading Watershed Learning Analytics Platform 
(‘LAP’) underpinning the function-rich PeopleFluent Learning 
Management System (‘LMS’) to deliver a unique and powerful 
solution to clients.

The PeopleFluent product suite is particularly suited to 
complex global businesses where staff and contractors 
require unique and sophisticated human capital solutions, 
where multiple languages and other localisations 
are required, and which operate in regulated ‘high-
consequence’ industries where security, auditability and 
configurability are important requirements. 

As stated at the time of the acquisition in 2018 not all of 
PeopleFluent’s products had the same high retention 
rates that LTG enjoys amongst its other product offerings. 
Management guided that it had an ambitious goal to 
arrest the decline during 2019 and build the foundations 
for net sales growth in 2020. With our focus on product 
development, substantial R&D investment and an open and 
regular dialogue with customers, LTG has been successful 
in increasing retention rates from c73% prior to acquisition 
to c83% in 2019, well ahead of our expectations. Although 
new sales were slower to develop in the first half of the 

year, notable successes in the second half have meant 
that net new sales equalled lost renewals in 2019 (on an 
annual contract value basis) and the Board is confident that 
PeopleFluent will return to sales and revenue growth once the 
market normalises after the COVID-19 outbreak.

Rustici Software has built on its reputation as the global 
leader in e-learning standards-based solutions (Rustici’s 
SCORM Engine sits at the heart of more than half of the 
world’s leading learning systems) to develop more partnership 
and proprietary API-based solutions. In 2019 Rustici added 
support for the use of Zoomi Inc’s AI-powered learning tools to 
be used in conjunction with SCORM Cloud, began building 
reusable integrations between content publishing houses 
such as GO1 (one of the world’s fastest growing course 
aggregators) and learning platforms using the Rustici Engine 
product and released an embeddable solution to allow 
learning platforms to leverage Watershed-powered reporting 
within their own application. 

Rustici has continued its uninterrupted top line growth with 
significant wins with publishers of learning content like the 
SANS Institute (the largest source for information security 
training in the world) and AICPA (the American Institute Of 
Certified Public Accountants, the world’s largest member 
association representing the accounting profession). Within 
LTG, Rustici was able to provide efficiencies across the 
Group with the creation of a new Hosting Operations team. 
This team was able to take over the hosting needs of the 
Watershed platform and significantly reduce the burden on its 
development staff. 

Gomo, LTG’s cloud-based authoring and distribution 
platform which enables customers to create and deliver 
e-learning content online, supporting team collaboration 
and producing rich and responsive HTML5 content that will 
work seamlessly on desktop, tablet and smartphone devices 
continues to grow its enterprise customer base with a number 
of major contracts in 2019 including WhatsApp, TDK and Royal 
Mail. AICPA, a shared client with Rustici (see above), has now 
published more than 3,000 courses to its 413,000 members in 
143 countries using Gomo.

Watershed, headquartered in Nashville, is a SaaS business 
that focuses on developing learning analytics that provide 
actionable insights to customers who want to adapt their 
learning strategy, creating more effective learning experiences 
and ultimately generating verifiable business results. 

After more than four years of product development and 
client case studies, Watershed now has a robust platform 
used as part of large-scale global deployments by many 
large corporates including Visa, Caterpillar, Verizon, PwC, 
and Fidelity. Watershed grew revenue by 27% during 2019, 
marking its first year of profitability and, with many exciting 

pilots underway, management is confident of continued 
strong growth in 2020.

Affirmity returned to growth in 2019 in its platform and 
services business focusing on U.S. affirmative action plans 
and global diversity. The business is the leader in the U.S. 
market accounting for a quarter of U.S. affirmative action 
plans. By separating the business from the PeopleFluent 
brand, giving it its own market face and investing 
appropriately the business has reversed declining revenue, 
generating year-on-year revenue growth of 12%.

With the increased focus on global diversity and gender 
pay gap, Affirmity will continue to meet the expanding 
opportunities and grow through new diversity software and 
service offerings in 2020.

VectorVMS provides solutions that allow its clients to 
successfully manage all non-employee labour through 
the full sourcing and management lifecycle. VectorVMS 
reversed the historic slow product feature enhancement by 
launching a large range of new features demanded by its 
customers. Most notably, it launched a mobile app for use 
by contractors. The business continued to see a moderate 
revenue decline in 2019 primarily as a result of licences that 
were ceased prior to acquisition, however, the major product 
enhancements in the year helped VectorVMS secure large 
brand names like Strategic Staffing Solutions (S3), Energy 
Resources Group and SDI International.

Content & Services

The majority of Content & Services projects are delivered on a 
non-recurring, fixed-price basis. Through its well-tried systems 
and processes LTG constantly monitors the delivery of projects 
to ensure that they are delivered on time, to budget, and that 
they meet or exceed clients’ expectations and as a result the 
division achieves consistent and industry-leading margins.

Overview and performance
In 2019 the Content & Services division accounted for £41.4 
million or 32% of Group revenues (2018: £34.0 million; 36%). 
Organic revenue was up 8% in the division’s three content 
businesses, LEO, PRELOADED and Eukleia, in line with previous 
guidance. Overall, excluding the acquisitions of PeopleFluent 
and the Civil Service Learning (‘CSL’) contract, and adjusting 
revenues as if all businesses that were part of the Group in 
2018 reported on a full-year basis, organic revenue on a 
constant currency basis increased by 4% from £23.5 million 
to £24.6 million. This reflects a small revenue decline of 
c.£0.6 million in the services division of NetDimensions (now 
PeopleFluent Learning), following our strategic decision to 
stop further client customisation to the LMS SaaS platform, in 

17  

 plc Annual Report 2019

 plc Annual Report 2019  18

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

line with established good practice. Adjusted EBIT margins 
increased from 20% to 23%.

Content & Services

m
£

40
35
30
25
20
15
10
5
0

34.0
30.5

5.5
2017

41.1

34.0

7.3
2018

24%
23%
22%
21%
20%
19%
18%
17%
16%

EBIT

Revenue

EBIT Margin

LEO Learning (‘LEO’) is the Group’s integrated innovative 
digital learning specialist, providing world-class strategic 
consultancy for transformation through learning, supported 
by creative blended learning design and content. With a 
continued drive to deliver measured results, LEO has worked 
ever more closely with clients during 2019 on creating the 
data-rich connected environments for learning that provide 
an evidenced foundation for growth. In 2019 LEO expanded 
its main office in Atlanta complementing its other main U.S. 
office in New York, alongside its network of offices in London, 
Brighton and Sheffield in the UK, and Rio de Janeiro and São 
Paulo in Brazil.

Working across a broadening range of industries, LEO has 
seen an increase in services and content in the area of 
innovative learning journeys, social and networked learning, 
behaviour change programmes and supporting the complex 
technical integration of learning tools into more effective 
learning ecosystems. LEO has recently announced a new 
customer in Toyota Motors North America. Aimed at 45,000 
people across the network this blended learning programme 
will support the transformation of safety culture within the 
business at all levels of the organisation.

In 2019 LEO integrated LTG’s specialist GRC team, Eukleia, into 
its production and management structure bringing together a 
naturally close set of skills and services as well as a successful 
generic course catalogue.

LEO won several major awards during the year including 
winning the DemoFest at DevLearn in Las Vegas for the fourth 
year in a row with one of its projects for Shell.

Eukleia has also continued its work for eight out of the top 
ten global banks and seven out of the top ten investment 
banks with its specialist expertise in governance, risk and 
compliance. While having a tough year in terms of the market 
with a lack of new compliance legislation to drive growth, 

the company is now deriving benefit from a re-engineered 
catalogue of specialist titles ranging from Financial Crime to 
Personal Conduct. At the end of 2019 it launched a series of 
courses aimed specifically at the U.S. market. Now merged 
with LEO, Eukleia is responding to the market requirement for 
innovation in the way compliance learning is delivered. A 
recent joint win with one the largest global banks on ‘Personal 
Conflicts’ is testimony to the strength of the combination.

PRELOADED, the Group’s multi-award-winning games 
studio, remains at the forefront of immersive learning 
content, focusing on its ‘play with purpose’ mission. In 2019, 
PRELOADED collaborated with BBC Studios on ‘BBC Earth 
- Micro Kingdoms: Senses’, an educational Mixed Reality 
experience for the Magic Leap One headset, launching 
in 2020, as part of Magic Leap’s prestigious Independent 
Creator Program. This work in the consumer learning market 
is helping PRELOADED, together with other LTG companies, 
lead the way in the corporate learning space with immersive 
projects for companies like Bayer and Anglo American 
where ‘mixed reality’ technologies are being used for clinical 
diagnosis and critical safety training. PRELOADED, which 
grew in 2019 by 41%, also won a coveted BAFTA award in 
November 2019 for its work on ‘A Brief History of Amazing Stunts 
by Astounding People’ for Los Angeles-based WITHIN. 

Cross-Selling and Partnerships
In 2019 LTG launched a Group selling initiative to more 
than 200 of its customer-facing staff utilising the Group’s 
own Instilled platform and incentivised through a new 
Group-wide cross-selling commission plan. This learning 
initiative is beginning to yield results through an increase 
in new opportunities across the business. The Group is also 
leveraging off its PeopleFluent reseller network to deliver new 
products such as Instilled to a global market. 

One notable introduction led to a new customer rising to 
a $3m account from a standing start in May 2019. Bringing 
together LEO, PeopleFluent, Instilled, Rustici and Watershed, 
LTG has produced a global content, system and analytics 
solution for a major home systems supplier, reaching more 
than 100,000 distributors and 70,000 contractors. 

Shell continues to be a major customer for Instilled, Gomo, 
Rustici and LEO with on-going work winning awards for both 
content and new technology in 2019.

LTG offers 31 discrete product and service offerings. On 
average LTG’s clients took 1.3 (2018: 1.2) of these services in 
2019 compared with an average of 4.1 (2018: 3.2) across LTG’s 
top ten clients, who together represent approximately 12% 
(2018: 15%) of Group revenues.

Many of these cross-selling opportunities are bi-lateral 
between LTG’s business units but more are now multilateral.

Group Services
The Board believes that by building a comprehensive offering 
of scale that it can better deliver the services and solutions 
that companies and governments demand and require. 
LTG has the scale to deliver large complex projects across 
numerous geographies, to thousands of people in a myriad 
of languages and through many delivery platforms. 

COVID-19 Update
We have not yet seen a material impact from the ongoing 
COVID-19 outbreak on business performance. We anticipate 
that our recurring revenues will continue, but that some 
content and services projects may be impacted and new 
business wins delayed. We anticipate that some customers 
may seek to delay payments. 

The Software & Platforms and Content & Services divisions 
of the Group are supported by ‘LTG Central Services’ which 
comprises HR, IT, Finance, Legal, Facilities, Bid, Marketing and 
Hosting services. 

Each department has a centre of excellence, supported 
by additional regional resources where appropriate. The 
provision of LTG Central Services liberates the MDs of the 
Group’s businesses to pursue their sales and delivery 
strategies without needing to manage the support functions 
of their operations, and the economies of scale and expertise 
in the centralised functions ensures the consistent application 
of best practice and helps deliver cost efficiencies.

In Q4 2019 LTG appointed a Chief People Officer and a new 
Head of Legal to strengthen the LTG leadership team.

Acquisitions 
A core part of LTG’s strategy is the execution of strategic M&A 
that enhances the Group’s offering. During 2019 the Group 
completed the following acquisition:

Breezy HR

On 17 April 2019 LTG completed the acquisition of Breezy HR, 
a fast-growing talent acquisition software business, providing 
small to medium sized businesses with feature-rich, intuitive 
and user-friendly recruitment software to optimise their 
recruitment processes and maximise productivity. Breezy HR 
is headquartered in Jacksonville, Florida and has become 
a business within PeopleFluent, part of LTG’s Software & 
Platforms division.

Breezy HR was acquired for £9.7 million in cash, funded by 
the Group’s existing cash and bank facilities. Transaction 
costs charged to the income statement totalled £0.2 million. 
Goodwill on acquisition has been calculated at £6.3 million 
and acquisition-related intangibles of £3.7 million are 
represented by IP and customer relationships. 

The SPA contains provisions for additional deferred contingent 
consideration, payable to the sellers of Breezy HR who 
remain employed by the Group, up to maximum of $17.0 
million payable on ambitious revenue growth targets (the 
maximum being $15.0 million in FY2021) over the period 
2019-2021. In addition to this, there is a contingent earn-
out bonus equal to approximately 6% of the total deferred 
contingent consideration. The total consideration and fair 
value adjustments to the assets and liabilities are set out on in 
Note 12. 

In light of the potential impact of COVID-19, management 
has taken proactive measures to prioritise the strong liquidity 
and cash position of the Group and to follow WHO and 
government guidance to protect the safety of workers, 
customers and partners. These measures include:

•  with effect from 16 March we implemented a work-from-
home policy for all our staff including restrictions on travel

•  we initiated a number of measures to encourage 

continued interaction between colleagues including 
regular one-on-one and team calls, online social events 
and a weekly ‘all-hands’ call with the Chief Executive

•  we have made a number of resources available to 

staff including online welfare programmes and support 
through the HR service desk

•  we have made available to corporates, free of charge, 

LTG’s new LXP ‘Instilled’, for a period of three months to 
enable them to connect their remote workforces. To date 
c.30 corporates have signed-up to this initiative 

• 

to sustain LTG’s position of financial strength:

• 

the Board is adopting a prudent approach to 
shareholder distributions and has postponed the 
proposed final dividend of 0.5 pence per share until 
market conditions normalise

•  Directors have agreed to postpone their 2019 cash 

bonuses until market conditions normalise

•  all salary increases have been postponed until 2021

•  with effect from 1 May 2020 all employees have 

been given the option of moving to a 4-day week 
or remaining on a 5-day week but with pay for 
their fifth day deferred until market conditions 
normalise. Certain protections have been put in 
place including minimum salary levels below which 
employees will not see a deferral in their salary

•  a freeze on all new recruits and the termination of 

the majority of the contractors; U.K. workers have 
been furloughed where appropriate

•  contingent deferred consideration for Breezy HR 

vendors following the exceptional performance of 
the business in 2019 funded through shares in lieu of 
a cash payment of $4.0m

19  

 plc Annual Report 2019

 plc Annual Report 2019  20

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

• 

reduction in other opex items including marketing 
and facilities costs as well as termination of non-
critical capital expenditure 

The estimated combined cash savings in 2020 resulting 
from these actions is in excess of £20.0 million. The Board 
has further cash preservation measures that it is willing to 
implement if appropriate, recognising that maintaining 
our dedicated and talented workforce is a key priority 
in anticipation of the upturn. We have run a number of 
sensitised business models and the Board is confident 
that the Group’s strong balance sheet, large proportion of 
recurring revenues, and diverse blue-chip customer base 
(both in terms of vertical markets and geographical reach) 
put it in a strong position to trade through this uncertain 
period and beyond.

LTG’s gross cash at 31 March 2020 was £25.0 million (following 
completion of the Open LMS acquisition). The Group has 
supportive banks and a non-committed finance facility in 
place of $28.0 million. 

Jonathan Satchell
Chief Executive

15 April 2020

Chief Financial Officer’s Review

Financial results
In the year ended 31 December 2019, the Group generated 
revenue of £130.1 million (2018: £93.9 million), delivering a 39% 
year-on-year increase. Like-for-like revenues on a constant 
currency basis (excluding the post-acquisition contribution 
of Breezy HR, the acquired PeopleFluent businesses, and 
excluding the exceptional contribution from the Civil Service 
Learning (‘CSL’) contract) increased by 5%. On the same basis 
above, the Software & Platforms division grew by 6%, and the 
Content & Services division grew by 4%. In total, the Software & 
Platforms division accounted for 68% of Group revenue whilst 
the Content & Services division accounted for 32% of Group 
revenue. Further details on the divisional performance are 
provided in the Chief Executive’s Review.

Significant revenue growth
Revenue (£m)

CAGR 
59%

28.3

2016

51.4

2017

93.9

2018

With effect from 1 January 2019 LTG has adopted the new 
accounting standard IFRS 16 - Leases. In addition Adjusted 
EBIT has been restated to include the impact of share- 
based payments. Further details of these adjustments  
are provided below.

Adjusted EBIT increased by 58% to £41.0 million (2018: £26.0 
million). The Group measures adjusted EBIT to provide a 
better understanding of the underlying operating business 
performance. Adjusted EBIT is defined as the Group profit 
or loss before tax, excluding acquisition-related deferred 
consideration and earn-outs, finance expenses, the Group’s 
share of profits or losses in associates and joint ventures, 
integration costs and costs of acquisition and amortisation 
of acquired intangibles as well as other specific items. 
Integration, costs of acquisition, amortisation of acquired 
intangibles and acquisition-related deferred consideration 
and earn-outs are primarily driven by acquisition activity 
rather than by the underlying performance of the business, 
therefore they are excluded from adjusted EBIT to provide a 
more accurate reflection of the business performance.

Adjusted EBIT margins increased substantially during the year 
to 32% (2018: 28%) due to the inclusion of a full year’s results 
for PeopleFluent, the successful integration of Breezy HR, 
a favourable adjustment of £0.9 million in 2019 relating to 
IFRS16, and operational synergies achieved ahead of plan. 

The Group continues to focus on operational best practice 
and tight cost control, whilst the increased economies 
of scale, and a change in the revenue mix of the Group 
towards higher margin recurring licence sales with a greater 
opportunity for operational leverage help underpin margins. 
As announced at the time of the Group’s 2019 Interim results 
management will continue to re-invest in incremental sales 
initiatives to help drive organic revenue growth with the aim 
of delivering Adjusted EBIT margins in the high twenties or low 
thirties over the medium to long term.

The share-based payment charge increased from £1.3 
million in 2018 to £3.1 million in 2019 primarily as a result of 
the increase in senior management awards following the 
acquisition of PeopleFluent. The Group also launched its first 
Employee Stock Purchase Plan (‘ESPP’) in the United States 
following the success of the U.K. ShareSave plan launched 
in 2014. It is anticipated that the annual share-based 
payment charge will increase further in 2020, reflecting a full 
annualised charge on a run-rate basis. The total number of 
outstanding share options at the end of 2019 was 35.3 million 
(2018: 28.3 million). Further details are provided in Note 25.

The amortisation charge for acquisition-related intangible 
assets increased to £20.9 million (2018: £15.2 million) due 
to a full-year charge related to the acquired PeopleFluent 
businesses, and the Breezy HR acquisition in April 2019.  
Further details are set out in Note 13. The amortisation 
charge for internally generated development costs was £2.4 
million (2018: £1.1 million) and relates to the development 
of the various PeopleFluent talent and learning platforms; 
Breezy HR’s talent acquisition platform; ‘Gomo’, the Group’s 
award-winning multi-device authoring and hosting platform; 
Instilled, the newly launched LXP; Watershed, a SaaS 
analytics platform; various software tools used within the 
Eukleia business including an internally generated library of 
governance, risk and compliance (‘GRC’) materials used to 
service clients; as well as internally developed software in 
Rustici including SCORM and xAPI tools. Whilst capitalised 
investment in R&D is expected to remain relatively constant 
on a pro-forma basis into 2020 it is anticipated that the 
amortisation charge for internally generated development 
costs related to the post-acquisition PeopleFluent business will 
increase compared with the prior year.  

Acquisition-related deferred consideration and earn-out 
charges of £3.5 million (2018: £3.8 million) relate primarily 
to the first year of Breezy HR’s three-year contingent earn-
out agreement awarded based on achieving substantial 
incremental revenue growth. As anticipated Breezy HR’s 
revenue grew approximately 60% during the year; further 
details are provided in Note 12. Acquisition-related deferred 
consideration and earn-out charges also include £0.1 million 
relating to the Watershed acquisition as does the finance 
charge on contingent consideration of £0.2 million (2018: 

£0.1 million). Integration costs related to the acquisition of 
Breezy HR were de minimis and have been included above 
Adjusted EBIT (2018: £2.4 million). 

Significant increase in adjusted EBIT
Adjusted EBIT (£m)

CAGR 
80%

7.0

2016

13.3

2017

27.2

2018

Statutory profit before tax was £14.3 million compared with 
£3.4 million in the prior year and unadjusted operating profit 
was £16.6 million compared to an unadjusted operating 
profit of £4.0 million in 2018. Statutory profit before tax is stated 
after costs of acquisitions in 2019 of £0.2 million related to the 
acquisition of Breezy HR (2018: £2.6 million), interest charges 
on the debt facility of £1.5 million (2018: £1.5 million), finance 
charges due to IFRS 16 of £0.5 million (2018: £nil) and a net 
foreign exchange gain of £nil million (2018: exceptional gain 
of £3.6 million resulting from the conversion of £72.0 million 
of placing proceeds into USD prior to completion of the 
PeopleFluent acquisition). Adjusted profit before tax (see Note 
10) increased by 60% to £42.2 million in 2019 (2018: £25.6 
million). 

The income tax charge of £3.4 million in 2019 (2018: credit 
of £0.7 million) is stated after adjusting for the effect of the 
release of deferred tax on the amortisation of acquired 
intangibles and a deferred tax asset related to the 
anticipated vesting of share options. Further details are 
provided in Note 9.

Based on the average number of shares in issue, weighted 
average number of shares outstanding and adjusted 
operating profit during the year, adjusted diluted EPS 
increased by 47% to 4.736 pence (2018: 3.232 pence). On a 
statutory basis, basic earnings per share (‘EPS’) increased from 
0.655 pence in 2018 to 1.628 pence in 2019. Further details 
are provided in Note 10. 

Strong growth in diluted EPS
Adjusted dEPS (Pence)

CAGR 
57%

1.184

2016

4.736

3.232

3.232
1.926

2017

2018

21  

 plc Annual Report 2019

 plc Annual Report 2019  22

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

The Group has a strong balance sheet with shareholders’ 
equity at 31 December 2019 of £174.0 million, equivalent to 
26.0 pence per share (2018: shareholders’ equity of £168.8 
million, equivalent to 25.3 pence per share). 

The gross cash position at 31 December 2019 was £42.0 
million (2018: £26.8 million). The Group’s net cash at 31 
December 2019 was £3.8 million (2018: net debt of £11.5 
million). Net debt/cash is defined by gross cash less 
borrowings.

Net cash generated from operating activities was £37.0 
million (2018: £19.7 million) equivalent to an adjusted 
operating cash flow conversion rate of 84% (2018: 83%). 
Adjusted operating cash flow conversion is defined by net 
operating cash flows after adjusting for acquisition-related 
deferred consideration and earn-out payments, transaction 
and integration costs, interest and tax paid, payments 
of lease liabilities and the movement of deferred upfront 
investment outflows relating to the CSL project as a proportion 
of adjusted EBITDA. Operating cash flows in 2018 include 
receipts from the CSL project whereas the upfront investment 
outflows were paid in 2016. Payments of lease liabilities would 
have been included within operating cash flows before the 
adoption of IFRS 16 on 1 January 2019 but are now included 
in cash flows from financing activities so the 2019 adjusted 
operating cash conversion ratio has been adjusted to include 
these payments. 

Debtor days decreased to 81 days (2018: 97 days) reflecting 
the Group’s effective credit control post-acquisition of 
PeopleFluent, whilst combined debtor, WIP and deferred 
income days stayed fairly constant at minus 56 days (2018: 
minus 57 days), reflecting the large proportion of Group 
revenues generated from recurring software licences where 
payments are received annually in advance. 

Net corporation tax payments increased to £4.5 million (2018: 
£0.4 million receipts) primarily as a result of the acquisition of 
PeopleFluent in 2018. Cash outflows from investing activities 
were £15.1 million (2018: £111.5 million) and comprised the 
acquisition of Breezy HR for £8.8 million net of cash acquired 
(2018: £107.4 million net of cash acquired), plus capitalised 
investment in internally generated IP and property, plant and 
equipment of £6.4 million (2018: £4.1 million).

Cash outflows from financing activities were £6.0 million 
(2018: inflows of £102.4 million). Under the newly adopted 

IFRS 16 accounting standard payment of lease liabilities of 
£3.3 million are disclosed as a financing activity. In 2018 
lease payments of £2.1 million were included within net 
cash flows from operating activities. Cash outflows from 
financing activities also include proceeds from the exercise 
of employee share options of £0.7 million (2018: £0.9 million 
from employee share options and £82.8 million from a 
share placing) and dividend payments of £4.0 million (2018: 
£2.4 million). The balance of the cash flows from financing 
activities is made up of net loan receipts of £0.6 million 
(2018: net receipts £21.3 million). There were no payments of 
contingent deferred consideration in 2019 (2018: £0.2 million). 

Impact of adoption of new accounting 
policies and alignment of acquisitions with 
Group policies
With effect from 1 January 2019 the Group has adopted 
the new accounting standard: IFRS 16 – Leases. As a result 
the Group has recognised lease liabilities in relation to 
leases which had previously been classified as ‘operating 
leases’ under the principles of IAS 17 Leases. These liabilities 
are measured at the present value of the remaining lease 
payments, discounted using the lessee’s incremental 
borrowing rate as of 1 January 2019. 

Further, with effect from 1 January 2019 the Board has 
resolved to report Adjusted EBIT inclusive, rather than 
exclusive, of the share-based payment charge. This is to align 
the Group with guidance from the FRC’s Corporate Reporting 
Thematic Review and to recognise that share-based 
payment charges are a valid cost of the business and relieve 
the Group of an alternative cash expense. 

The financial comparatives used for prior periods in this report 
are restated to reflect the impact on the financial results for 
the Group as if the new accounting policy with regards share-
based payments had been adopted in the prior year. 

The modified retrospective approach has been applied to 
the prior period changes in respect of IFRS 16 so the financial 
comparatives used for prior periods have not been restated. 
There was a net charge to retained earnings as at 1 January 
2019 of £2.5 million and a net credit to retained earnings 
in 2019 of £0.4 million as a result of these changes. Further 
details are provided in Note 4.

The table below shows the effects of these adjustments on Adjusted EBIT:

Adjusted EBIT pre accounting policy changes

Adjusted EBIT margin %

Share-Based Payment charge adjustment

IFRS 16 adjustment

Revised Adjusted EBIT

Revised Adjusted EBIT margin %

2018

£’000

27,245

29.0%

(1,254)

-

25,991

27.7%

2019

£’000

43,255

33.2%

(3,111)

878

41,022

31.5%

Key Performance Indicators
The Key Performance Indicators (‘KPIs’) are sales, profit and 
cash flow. The sales of the business are tracked through new 
wins across both divisions and retention rates and upsells 
in our Software & Platforms division. The profitability of the 
business, with its relatively low fixed-cost base, is managed 
primarily via the review of revenues in both divisions with 

secondary measures of consultant utilisation and monthly 
project margin reviews for the Content & Services division. 
Cash flow is reviewed on a Group basis aided by rolling 
cash flow forecasts and, linked to this KPI, working capital is 
reviewed by measures of debtor days and combined debtor, 
WIP and deferred income days.

Neil Elton
Chief Financial Officer

15 April 2020

 
23  

 plc Annual Report 2019

 plc Annual Report 2019  24

PRINCIPAL RISKS AND UNCERTAINTIES

In addition to the financial risks discussed in Note 30, the Directors consider that the principal risks and uncertainties 
facing the Group and a summary of the key measures taken to mitigate those risks are as follows:

d
o
o
h

i
l

e
k
i
L

%
0
8
>
h
g
H

i

%
0
8
-
%
0
2
m
u
d
e
M

i

%
0
2
<
w
o
L

8

5

1

2

4

3

9

6

7

10

Low <£1m

Medium £1m-£2m

High >£2m

Financial Impact

1.  Potential downturn in the market for outsourced  

6.  Reputational risk 

talent and learning services 

2.  Foreign currency risk

3.  Compliance with debt finance facility covenants 

4.  Attracting and retaining talented staff 

7.  Client contractual risks

8. 

Integrating acquisitions

9.  Business systems and process integrity

10.  Regulatory changes

5.  Project overruns

Trend:    ,    , or 

1. Potential downturn in the market for outsourced talent and 
learning services

LTG is dependent on the markets for outsourced talent and learning 
services. Management seeks to keep up to date with macro-economic 
factors which could affect the Group and decides strategically how to 
respond to them. The current economic downturn caused by the global 
coronavirus pandemic may impact LTG’s sales pipeline as it may cause 
customers to delay or cancel projects, and some customers may delay 
payments. The Group seeks to mitigate the risk of a general economic 
downturn risk by diversifying exposure across geographical markets and 
industry segments, increasing the range of services through its existing 
business units and through acquisition of complementary businesses. 
More than 70% of LTG’s revenues are generated from recurring software 
licences and services. LTG’s product and service offering is well suited 
to remote working, allowing staff and managers to learn at a time and 
location to suit them. Specifically in relation to COVID-19, the Group’s 
staff are set up to work remotely with support from the Group’s own 
products as well as third-party video conferencing, and the Group has 
implemented a work-from-home policy with effect from 16 March 2020. 
COVID-19 could lead to business interruption and disruption, and have 
an impact on financial performance. LTG has taken swift and proactive 
steps to protect its strong liquidity position by, for example, postponing 
the final dividend and cash bonus payment to Directors, freezing 
salaries in 2020, implementing a deferred salary scheme with effect 
from 1 May 2020, and offering shares in lieu of a cash consideration 
payment (with extended earn out) for Breezy HR. The Board is actively 
reviewing other mitigating measures.

2. Foreign currency risk

The Group is exposed to foreign currency risk on transactions and 
balances that are denominated in currencies other than Pounds 
Sterling. The currencies giving rise to this risk are primarily the United 
States Dollar and Euro. Foreign currency risk is monitored closely on 
an ongoing basis to ensure that the net exposure is at an acceptable 
level. The Group maintains a natural hedge whenever possible, by 
matching the cash inflows (revenue stream) and cash outflows used 
for purposes such as capital and operational expenditure in the 
respective currencies. The Group is a net generator of USD and has 
partly offset this exposure by drawing down its debt finance facility in 
USD. The Group does not currently use any foreign currency derivative 
hedge products.

3. Compliance with debt finance facility covenants

The Group is required to comply with the covenants under its debt 
financing facility. If the covenants were breached, the lender could 
take action against the Group. This could include the lender using its 
security taken over the Group’s assets to repay the outstanding debt, 
thus adversely impacting shareholders. The Group regularly monitors its 
ongoing compliance with the terms of its debt financing facility.

4. Attracting and retaining talented staff
As a people business we recognise that the future success of our 
business is dependent on attracting, developing, motivating, 
improving and retaining talent. LTG is a market leader and we will 
always strive to ensure that all our operating companies are regarded 
as excellent employers within the talent and learning industries. We 
benchmark ourselves against our peers regularly and are satisfied we 
offer competitive salaries and outstanding personal development 
opportunities that are further enhanced by LTG’s ambitious growth 
plans. We have been successful in recruiting and retaining high 
calibre staff. However, we recognise we must continue our focus as 
competition for talented people intensifies within the learning and talent 
technologies sector.

5. Project overruns
Projects may overrun and/or may fail to meet specified milestones. 
The majority of LTG’s service-based projects are contracted on a fixed 
price basis. Project overruns can lead to loss of margin on projects and 
overall profitability for the Group. The Group seeks to mitigate this risk by 
operating a formal bid review process, incorporating appropriate risk 
premiums into agreements if appropriate, conducting regular project 
reviews to assess whether the revenue recognised on work-in-progress 
is a fair representation of actual costs incurred and estimated costs to 

completion, and management meetings with clients to review progress 
on projects.

6. Reputational risk
Failings in service provision are almost certainly going to be caused by 
human error. LTG has refined its ISO 9001 management processes over 
the last two decades and constantly reviews and updates them based 
on ‘lessons learned’. Furthermore, all projects are reviewed regularly for 
performance against customer expectation, delivery milestones and 
forecast margins. Extensive work is undertaken in reviewing customer 
feedback and any complaints are reported to the Board.

7. Client contractual risks
The Group offers a wide variety of products and services with different 
risk profiles and in different countries, to a diverse customer base, many 
of which themselves operate in regulated sectors and/or will seek to 
contract under their own terms and conditions. The Group continues 
to expand through acquisition including the transfer of customer 
contracts from the acquired business. The Group’s contracting process 
has therefore become increasingly complex. LTG mitigates its client 
contractual risks through the operation of its centralised legal function 
which reviews client contracts and maintains a delegated list of 
authorities who are able to enter into client contracts on behalf of the 
Group. LTG is also reviewing its approach to risk and mitigations and is 
creating a new contract playbook to ensure the consistent and efficient 
application of standards across the Group.

8. Integrating acquisitions
LTG aims to grow its businesses organically but also consolidate 
the sector by selective acquisitions of high-quality companies. The 
challenge is to integrate them into the Group, which may require 
merging them with existing operations, without losing key staff or 
customers. LTG seeks to structure purchase terms to incentivise and 
retain key staff and ensure that customers receive the ‘first-class 
customer experience’ that is already a fundamental aspect of LTG’s 
success.

9. Business systems and process integrity
LTG uses multiple legacy systems across its various business units. 
The speed of growth means that there is a risk of ineffective use of IT 
systems and business processes, and of systems being compromised 
through malware or other attack, or becoming out of date, or of misuse 
of software terms of use. LTG operates a central IT function which is 
responsible for monitoring all IT systems operated across the Group. 
This function keeps the adequacy of existing systems under review and 
identifies and tests any replacement products, where required, as well 
as compliance with terms of use. The IT function is involved in the due 
diligence and integration aspects of all acquisitions. Business processes 
are kept under review. The IT function carries out internal and external 
audits which include testing the Group’s disaster recovery and business 
continuity plans. 

10. Regulatory changes including the General Data 
Protection Regulation (GDPR), the California Consumer 
Privacy Act (CCPA), the impact of the UK’s departure from 
the European Union and the Streamlined Energy and 
Carbon Reporting legislation
The Group’s executive team and legal team identify and monitor 
legislative and regulatory changes that will impact the business. The 
executive team develops and delivers strategies to ensure ongoing 
compliance with new legislation. The Group has strategies in place 
to monitor compliance with new European and U.S. data privacy 
legislation, changes resulting from ‘Brexit’, and new carbon reporting 
regulation. 

In addition to the principal risks and uncertainties above, the Group 
faces other risks that include but are not limited to:

•  Increased competition

•  Technology leadership

•  Failure to retain customer contracts

•  Counterparty risk

The Company continues to monitor the impact of COVID-19.

 
 
 
 
 
25  

 plc Annual Report 2019

 plc Annual Report 2019  26

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

Corporate Social Responsibility

Introduction
At LTG, the Board has overall responsibility for Corporate Social 
Responsibility (“CSR”) with development and initiatives being 
led by the Chief Executive.

LTG has established a CSR Committee which meets 
regularly to oversee and co-ordinate Environmental, 
Social and Governance (‘ESG’) initiatives and implement 
the recommendations of the Board. The CSR Committee 
includes, amongst others, the Group’s Director of Operations, 
Chief People Officer and Head of Legal.

The Committee communicates best practice and 
achievements across the Group through the implementation 
of policies and training and regular staff communications 
including a dedicated intranet portal.

LTG seeks to work to the Ten Principles of the United Nations 
Global Compact (‘UNGC’) which encompass principles 
regarding human and labour rights, anti-corruption and the 
environment.

LTG follows these values and principles in all locations where it 
carries out business and seeks to combine appropriate Group 
initiatives whilst enabling and championing local initiatives 
that support and celebrate the contribution of its employees 
to CSR projects in their communities.

LTG’s CSR initiatives can be summarised in four key areas:

1.  Environmental sustainability

2. 

Taking care of our people

3. 

Investing in our communities

4.  Meeting the expectations of stakeholders

Environmental sustainability
LTG’s policy with regards the environment is to ensure that we 
understand and effectively manage the actual and potential 
environmental impact of our activities. The Group’s operations 
are conducted such that compliance is maintained with 
legal requirements relating to the environment in areas where 
the Group conducts its business. During the period covered 
by this report LTG has not breached any environmental 
regulations.

LTG in the learning and talent management 
market
LTG is a global leader in the learning and talent 
management market. Traditionally this market has been 
dominated by carbon intensive practices in the training and 
development of corporate and government employees 
and their extended enterprises. This includes the extensive 

use of offsite and residential training facilities, travel, 
accommodation and subsistence, and the production of 
hard copy training materials.

Over the past few years the market has seen a shift to 
a ‘blended’ approach that allows for an increased use 
of remote e-learning and talent management solutions 
enabled by the rapid development of technologies such 
as powerful smartphones and tablets, Wi-Fi, 4G and 5G, 
and SaaS software solutions including learning and talent 
management systems and authoring and analytics tools. 
LTG is at the forefront of this Clean-Tech revolution helping 
to reduce the environmental impact of learning and talent 
management practices.

A focus on internal corporate practices
Although LTG’s position in the market means that it is a 
leading catalyst in the shift to a lower carbon-economy 
the Company is aware of its responsibilities to ensure that 
it minimises its impact on the environment through its own 
business practices in how we develop, market, sell and deliver 
our products and services to customers. LTG has reviewed the 
key priority areas where it believes it impacts the environment. 
These are:

•  Office facilities

•  Data centre facilities

•  Corporate travel

• 

Staff travel

The Group is in the process of implementing a group-
wide environmental management system that will assist in 
monitoring our attainment of our ESG goals and we look 
forward to updating shareholders later in the year.

Office facilities
LTG is a high-growth business with offices in the U.K., Europe, 
North America and Hong Kong. As part of its integration 
programme LTG looks for opportunities to rationalise 
its network of office locations and where appropriate 
accommodate remote working practices and centralisation 
of practices around ‘core’ office hubs. For example, following 
the acquisition of PeopleFluent in 2018, LTG combined its 
Eukleia, PeopleFluent and Head Office functions into one 
office in London, closed offices in New Orleans and Reston in 
the US, and reduced its rental space in Hong Kong.

LTG makes recycling facilities available in all of its office 
locations and encourages staff to minimise the use of paper. 
Other initiatives have included ceasing use of disposal cups 
in office refreshment areas.

The Group is undertaking a review of the energy consumption 
and utility contracting practices across its estate and will 
update shareholders later in the year.

Data centre facilities
LTG operates a number of software platforms for clients 
across its learning and talent management businesses. 
These platforms are operated on servers that consume 
electricity and therefore LTG considers its use of servers a 
key consideration when reviewing its ESG policies. Over the 
past three years the Group has undertaken a programme of 
rationalising its estate of data centres and where appropriate 
has closed down its own-hosted servers and transferred these 
to outsourced providers, where they benefit from economies 
of scale and greater flexibility of deployment. LTG operates 
rigorous review processes in order to ensure that the business 
does contract for excess data centre capacity.

The Group is undertaking a review of the energy consumption 
and utility contracting practices across its data centre estate 
and will update shareholders later in the year.

Corporate travel
LTG is a global company with operations across North 
America, Europe and APAC and it services customers based 
around the world. The Group encourages regular interactions 
and communications between its staff, its clients, suppliers 
and other stakeholders and in the majority of instances this is 
achieved through a variety of communication media made 
available to all staff including email, video conferencing, 
phone and social media. Where appropriate staff will travel 
to meet with stakeholders. The Group has in place a process 
for the pre-approval by line managers of any travel and as 
a result of introducing these practices it has dramatically 
reduced the number of flights taken in its acquired 
businesses.

Staff travel
The majority of LTG’s staff outside of North America use public 
transport to travel to and from the workplace and in most 
locations LTG offers only bike spaces for staff. The Group offers 
season ticket travel loans. Where the availability of public 
transport is limited we encourage staff to car share and we 
allow for flexible working from LTG’s various office sites or from 
home where appropriate.

LTG does not make company cars available to its staff, or offer 
a car allowance as part of our employee benefits package.

The Group is undertaking a review of the environmental 
impact of its travel policies and will update shareholders 
later in the year.

Taking care of our people
LTG is dependent upon the qualities and skills of its 
employees, and the commitment of its staff plays a major 
role in the Group’s business success.

Support programmes
LTG is in the process of developing an employee Wellness 
Programme called ‘Let’s Talk’. Many of the programmes are 
already in place with the aim to launch the remainder in 
2020. Areas covered include:

•  Mental health

• 

Physical health

•  Health and safety

• 

• 

• 

Personal development

Social connections

Social contributions

We have some core policies and approaches already in 
place including Employee Assistance Programmes in the 
U.S. and U.K. providing staff with support in a range of areas, 
including well-being support, financial advice and legal 
advice through confidential helplines. 

Communications
We communicate with our staff on a regular basis keeping 
them informed of business activities, changes in practices 
and procedures, and business performance. This includes a 
monthly newsletter (‘LTGazette’) and a Group-wide resources 
platform. In response to COVID-19, the Group created a 
dedicated support page on its intranet for staff use which is 
being kept updated.

The Group also undertakes regular staff surveys and feeds 
back the findings and actions to staff.

Incentives
Employees’ performance is aligned to the Group’s goals 
through an annual performance review process and via 
LTG’s incentive programmes. All LTG staff are eligible for a 
commission or annual performance bonus scheme linked 
with achieving LTG’s strategic objectives.

The Group launched its sixth successive annual Sharesave 
scheme in the U.K. that allows all staff to participate 
in the Group’s equity journey and launched its first U.S. 
Employee Stock Purchase Plan (ESPP) so that staff in the U.S. 
and Canada could also participate. There has been an 
impressive take-up of these plans since their launch.

In addition, the Group operates a share option scheme for 
senior managers that rewards achievement of demanding 
performance targets. Options usually vest over a period of 
four years. 

LTG also launched a number of other staff awards to 
recognise outstanding achievements in product and service 
innovation and cross-selling initiatives. 

27  

 plc Annual Report 2019

 plc Annual Report 2019  28

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

Training and Talent Management
The Group invests in training and developing its staff through 
internally arranged knowledge sharing events, through 
external courses, and an internal staff portal. LTG has a 
dedicated team who develop bespoke learning programmes 
for staff, leveraging off LTG’s own expertise and learning 
solutions. 

In September 2019 we launched a new approach to talent 
management through the ‘Aspire’ programme leveraging 
LTG’s own PeopleFluent Talent Management Platform which will 
be used to administer our annual appraisal process, including 
the evaluation of staff goals and behaviours, helping to set 
development activities for 2020.

A staggered roll-out will make sure all staff achieve the same 
level of familiarity with our new approach, regardless of their 
previous exposure.

Health and Safety
LTG endeavours to ensure that the working environment is 
safe and conducive to healthy, safe and content employees 
who are able to balance work and family commitments. 
The Group has a Health and Safety at Work policy which is 
reviewed regularly by the Board and established a Group-
wide QHSE department in 2018, responsible for implementing 
health and safety and environmental policy, and monitoring 
our environmental and health and safety efforts. The Board 
Executive Director responsible for health and safety is the 
Chief Executive. 

We believe that a more proactive, innovative and wide-
ranging approach has distinct benefits. It’s seen by 
employees as a way to build trust and improve productivity 
and efficiency, which in turn increases staff engagement, 
boosts staff retention and helps employees to stay happy, 
healthy and productive.

An example of the priority we place on staff wellbeing 
was our swift response to the COVID-19 outbreak, closing 
European and U.S. offices on 13 March 2020 and banning all 
international travel.

The QHSE team co-ordinates activities across the Group 
and draws on the expertise of other departments including 
Legal and Facilities. As well as ensuring that we comply with 
the relevant health and safety legislation, the QHSE team 
takes a more proactive approach to health and safety 
management, which includes gathering feedback from 
employees. The Group operates a service desk that allows 
employees to:

• 

• 

• 

report health and safety accidents and near misses

request a risk assessment

log environmental incidents and hazards

•  give suggestions about service and facility improvements

Diversity and inclusion
LTG believes that the diversity of our workforce is a key point 
of strength, making the Group a more vibrant and dynamic 
place to work. We welcome all employees regardless of their 
age, gender, faith, disability, ethnic or racial origin, sexual 
orientation or gender identity.

We take great care to ensure that our employment policies 
are non-discriminatory and that all appointments (whether 
external hires or internal promotions) are made solely on the 
basis of merit.

We believe that all our people have a fundamental right to 
respect and dignity in the workplace and do not tolerate 
harassment or discrimination in any form, whether intentional 
or unintentional.

We will continually review how we can best promote and 
advance a culture in which all staff feel comfortable being 
themselves in the workplace. Every year our employees 
propose new ideas for strengthening that culture of inclusion 
and we welcome their observations, insights and ideas  
which can be provided either to line managers or to our  
HR service desk.

Investing in our communities
LTG undertakes a number of local charitable initiatives each 
year, with the Group often matching contributions raised 
by staff. In 2019, local charitable initiatives included raising 
funds for MacMillan Cancer Support, Shooting Star Children’s 
Hospices, the U.K. Poppy Appeal, Crisis UK, the Boys and Girls 
Clubs of America, Cancer Research UK, the American Heart 
Association and Dress for Success.

LTG continued to sponsor Learn Appeal, a charity providing 
learning to disadvantaged communities in the U.K. and sub-
Saharan Africa as well as providing them with systems that 
enable access to learning content through early generation 
smartphones.

In 2019 the Group supported charitable activities by staff 
which raised a total of £3,000 (2018: £8,000) making total 
charitable contributions totalling £25,000 during the year 
(2018: £57,000).

Meeting the expectations of stakeholders
We recognise the importance of trust in meeting or 
exceeding the expectations of our customers and 
stakeholders. Our compliance with all applicable laws and 
regulations is of paramount importance, not just to ourselves, 
but also to our partner organisations, clients, and other 
stakeholders. Non-compliance with applicable laws in the 
value-chain can lead to severe losses to organisations due 
to reputational damages or fines. Our clients are looking for 
suppliers that take the highest levels of ethics and business 
conduct into account, to give them assurance of their 

compliance with all relevant laws and regulations and the 
measures that they have implemented to warrant this.

In order to live up to these standards, and to be seen as 
an organisation that other organisations would like to be 
associated with, LTG implemented the following measures 
with which we expect all of our employees, directors and 
contractors to comply:

Code of Conduct 

In 2019, we launched a new Code of Business Conduct. We 
have rolled out a business ethics training programme to all 
staff in support of the new Code.

As part of LTG’s compliance obligations, LTG’s Legal 
Department, HR Department and Senior Management Team 
have established a company policy framework applicable 
to all staff, supported by a knowledge centre on the Group’s 
intranet. 

We have specific staff policies on:

•  Anti-corruption, anti-bribery, anti-slavery and business 

ethics

•  Health & Safety 

•  Data Protection

Federal Contractor Status

Where businesses contract with federal agencies in the U.S. 
they may be determined to be ‘Federal Contractors’. This 
status brings with it specific governance requirements. Where 
our U.S. business has federal contractor status, we comply 
with these additional obligations which include ensuring 
that our recruitment practices support the hiring of a diverse 
workforce.

Data security standards

As a number of our Group companies provide clients with 
Software as a Service (‘SaaS’) and hosted solutions, LTG 
understands the importance of data privacy and security 
measures in relation to its services. LTG is committed to 
providing appropriate security measures, and to continuously 
improving the security provisions we are able to provide to 
clients. Each of our Group companies has implemented 
comprehensive security programmes, appropriate to the 
levels of risk involved in processing data as part of our services, 
which include the implementation and maintenance of: 

(i)    information security policies and standards; 

(ii)   physical security measures; 

(iii)   organisational security measures; 

(iv)   network security measures; 

(v)    logical access controls; 

(vi)    virus and malware protection; 

(vii)   mandatory data protection and data security t 
rami training for all employees; 

(viii)   disaster management and business continuity plans; 

(ix)    regular security testing and risk assessments. 

The responsibility for the implementation of these security 
programmes is shared between the LTG legal team, the LTG IT 
team, the LTG QHSE team and the security and hosting teams 
at each of our Group companies. We provide comprehensive 
internal security testing at regular intervals in accordance with 
the legislative and regulatory requirements upon each of the 
Group companies. In addition to this, we have implemented 
external audits of our security measures at a number of our 
Group companies to ensure that we are going above and 
beyond our legal obligations in relation to security. 

In 2019 Rustici and PeopleFluent underwent and successfully 
passed ISO 27001 audits, LEO successfully renewed its 
Cyber Essentials Plus certification (as described below), 
and PeopleFluent undertook and passed its SSAE 18 SOC 
2 audit. LEO and Eukleia hold ISO 9001 certification. The 
management team are contemplating rolling out additional 
external security audits across the Group, and look to 
continuously improve the ways in which LTG identifies and 
addresses potential security risks. 

Cyber Essentials

Cyber Essentials is a U.K. Government-backed, industry-
supported scheme to help organisations protect themselves 
against common online threats. Certification must be 
renewed annually. A number of LTG’s clients require that 
we achieve Cyber Essentials Plus certification to show that 
we adhere to a certain set of cybersecurity requirements. 
Organisations that require Cyber Essentials Plus for ongoing 
work and/or new work tend to be governmental bodies or 
organisations that tender governmental contracts. However, 
it is not reserved for governmental bodies and some private 
businesses will request certification as it gives confidence that 
we are handling their data diligently. 

Cyber Essentials Plus covers:

• 

• 

Firewalls - boundary firewalls; desktop computers; laptop 
computers; routers; servers

Secure configuration - email, web, and application 
servers; desktop computers; laptop computers; tablets; 
mobile phones; firewalls; routers

•  User access control - email, web and application servers; 
desktop computers; laptop computers; tablets; mobile 
phones

•  Malware protection - desktop computers; laptop 

computers; tablets; mobile phones

29  

 plc Annual Report 2019

 plc Annual Report 2019  30

STRATEGIC REPORT (CONTINUED)

For the year ended 31 December 2019

• 

Patch management - web, email and application 
servers; desktop computers; laptop computers; tablets; 
mobile phones; firewalls; routers

GDPR

Following the completion of our ‘General Data Protection 
Regulation’ (‘GDPR’) compliance programme, we keep our 
processes under regular review, including with regard to the 
transfer of data within our Group companies following the 
U.K.’s imminent departure from the European Union.

CCPA

We have rolled out compliance initiatives for the California 
Consumer Privacy Act (CCPA) across our Group companies 
and continue to keep these under regular review.

Privacy Shield

Privacy Shield is a framework for adherence to European 
Union data protection laws for companies that deal with the 
personal data of E.U. citizens that is transferred to the United 
States. Our PeopleFluent, Affirmity and VectorVMS businesses 
have obtained Privacy Shield certification.

Section 172 (1) Statement
The Directors of the Group must act in accordance with a set 
of general duties. These duties are detailed in section 172(1) 
of the U.K. Companies Act 2006, which is summarised as 
follows:

‘A Director of a Company must act in the way he/she 
considers, in good faith, would be most likely to promote 
the success of the Company for the benefit of its members 
as a whole, and in doing so have regard (amongst other 
matters) to:

1. 

The likely consequences of any decision in the long term

2. 

The interests of the Company’s employees

3. 

4. 

5. 

6. 

The need to foster the Company’s business relationships 
with suppliers, customers and others

The impact of the Company’s operations on the 
community and the environment

The desirability of the Company maintaining a reputation 
for high standards of business conduct, and

The need to act fairly as between members of the 
Company.’

The Directors of Learning Technologies Group plc consider 
that they have fulfilled their duties in accordance with section 
172(1) of the U.K. Companies Act 2006 and have acted in 
a way in which is most likely to promote the success of the 
Group for the benefit of its stakeholders as a whole in the 
following ways:

Shareholders

The directors seek to build on a mutual understanding of 
objectives between LTG and its shareholders by meeting 
to discuss long-term issues and receive feedback, 
communicating regularly throughout the year. For further 
details see page 31.

Employees

LTG is dependent upon the qualities and skills of its 
employees, and the commitment of its staff plays a major 
role in the Group’s business success. For further details on 
how the Group is managing and developing the talent of 
its people, as well as communicating decisions within the 
Group, see the “Taking care of our people” section on pages 
26 to 27.

The safety of staff is also of utmost importance to the Board, 
resulting in the decision to implement a work-from-home 
policy for all staff from 16 March in light of the COVID-19 
outbreak, with further restrictions on all travel. See page 18 
for details of other proactive measures taken by the Board in 
response to this crisis.

Customers and Suppliers

LTG has refined its ISO 9001 management processes over 
the last two decades and all projects are reviewed regularly 
for performance against customer expectation. Extensive 
work is undertaken in reviewing customer feedback and 
any complaints are reported to the Board. See page 23 for 
further details.

LTG services customers around the world, and encourages 
regular interactions and communications between its 
staff, its clients, suppliers and other stakeholders and in the 
majority of instances this is achieved through a variety of 
communication media made available to all staff including 
email, video conferencing, phone and social media.

On 17 April 2019 LTG acquired Breezy HR, which was 
deemed by the Board to be a beneficial acquisition for 
both shareholders and the PeopleFluent organisation, under 
which Breezy HR is now operating. Breezy HR complements 
LTG’s existing portfolio of companies, and also allows for the 
expansion into the small and medium-sized business market, 
providing feature-rich, intuitive and user-friendly recruitment 
software to small and medium-sized businesses. See page 18 
for further details.

Culture and Values

LTG promotes a culture of honesty, integrity, trust and respect 
and all members of staff are expected to operate in an 
ethical manner, in all their dealings, whether internal or 
external. We do not tolerate behaviour which goes against 
this or which could result in reputational damage to the 
business. To achieve this, LTG has in place a number of 
policies and corporate training that encompasses Anti-
bribery and Corruption, Ethics and Anti-Slavery.

The Strategic Report for the year ended 31 December 2019 
has been signed on behalf of the Board of Directors by:

Jonathan Satchell
Chief Executive

15 April 2020

Community and Environment

At LTG, the Board has overall responsibility for Corporate 
Social Responsibility (“CSR”) with development and initiatives 
being led by the Chief Executive. LTG has established a CSR 
Committee which meets regularly to oversee and co-ordinate 
Environmental, Social and Governance (‘ESG’) initiatives and 
implement the recommendations of the Board. The CSR 
Committee includes, amongst others, the Group’s Director of 
Operations, Chief People Officer and Head of Legal.

The Committee communicates best practice and 
achievements across the Group through the implementation 
of policies and training and regular staff communications 
including a dedicated intranet portal.

The Group is also in the process of implementing a group-
wide environmental management system that will assist in 
monitoring our attainment of our ESG goals.

LTG also undertakes a number of local charitable initiatives 
each year, with the Group often matching contributions 
raised by staff. 

For further details on LTG’s community and environmental 
interactions, see pages 25 and 27.

Decision-making, Risk Management and Governance and 
Performance Oversight

The Board met 13 times during 2019 and all board members 
were present for at least part of the meeting by invitation. 
There were also three Audit & Risk Committee meetings and 
a Remuneration Committee meeting. Please see page 34 for 
further details.

The meetings are structured so that the Board can make 
an educated and informed decision, with a monthly board 
pack including financial results both at a consolidated Group 
level and individual business unit level circulated a few days 
prior to each of the Board meetings. This board pack also 
contains commentary on key events from the Director of 
Operations and each of the Managing Directors, giving the 
Board a rounded view of the entire Group, both financial and 
otherwise.

As of December 2019, Claire Walsh was appointed Company 
Secretary and joined the executive team, helping to provide 
advice on legal requirements to the Board.

 
31  

 plc Annual Report 2019

 plc Annual Report 2019  32

CORPORATE GOVERNANCE REPORT

Introduction from the Chairman
As a Board, we believe that practising good Corporate 
Governance is essential for building a successful and 
sustainable business in the long-term interests of all LTG 
stakeholders. LTG’s shares are listed on the Alternative 
Investment Market (‘AIM’) of the London Stock Exchange.

With effect from September 2018 LTG has adopted the QCA 
Corporate Governance Code. The Company has adopted 
a share dealing code for the Board and employees of the 
Company which is in conformity with the requirements of 
Rule 21 of the AIM Rules for Companies. The Company takes 
steps to ensure compliance by the Board and applicable 
employees with the terms of such code.

The following pages outline the structures, processes and 
procedures by which the Board ensures that high standards of 
corporate governance are maintained throughout the Group. 
Further details can be found on the LTG website at: 
www.ltgplc.com/investor-information/corporate-governance/.

Promoting long-term value for shareholders

LTG’s strategy and business model is to build a dynamic 
portfolio of complementary businesses and an international 
full-service digital learning and talent management business 
of scale, through a combination of organic growth as well as 
strategic acquisitions that complement the current business. 
Further details are provided in the Strategic Report on pages 
13 to 30.

Board of Directors
The Directors of the Company who served during the year were: 

Relations with shareholders

The Directors seek to build on a mutual understanding of 
objectives between LTG and its shareholders by meeting 
to discuss long-term issues and receive feedback, 
communicating regularly throughout the year.

The primary means of shareholder communications are 
through our Annual Report and Accounts and Interim Report, 
trading updates and Capital Market Days. The Chief Executive 
and Chief Financial Officer hold regular meetings throughout 
the year with investors and the Board communicates with 
private investors through the Annual General Meeting and 
through our investor email at investorenquiries@ltgplc.com.

Promoting corporate culture based on ethical values and 
behaviour

The Board recognises that its prime responsibility is to promote 
the success of the Group for the benefit of its members as a 
whole. The Board also understands that it has a responsibility 
towards employees, partners, customers and suppliers. 
The Group has a strong ethical culture, always challenging 
itself to improve and always seeking to meet or exceed the 
expectations of employees, partners, customers, suppliers 
and shareholders. Further details of some of the Group’s 
initiatives are included in the Corporate Social Responsibility 
statement on pages 25-29.

Director

Role at 31 
December 2018

Date of  
(re-) appointment

Retired

Board Committee

Board of Directors

Andrew Brode
Non-executive Chairman

Andrew Brode is a Chartered Accountant and a 
former chief executive of Wolters Kluwer (UK) plc. 
In 1990, he led the management buy-out of the 
Eclipse Group, which was sold to Reed Elsevier in 
2000. In 1995, he led the management buy-in, 
and is Executive Chairman of RWS Group plc, 
Europe’s largest technical translations group, listed 
in the Top 10 of AIM companies. 

He is also Non-executive Chairman of AIM quoted 
GRC International Group. He acquired Epic Group 
Limited (‘Epic’) together with Jonathan Satchell 
in 2008.

Leslie-Ann Reed
Independent Non-executive Director / Audit 
& Risk Committee Chair / Remuneration 
Committee

Leslie-Ann Reed is a Chartered Accountant and 
was formerly CFO of the online auctioneer Go 
Industry plc. Prior to this, she served as CFO of 
the B2B media group Metal Bulletin plc, and as 
an adviser to Marwyn Investment Management. 
After a career at Arthur Andersen, she held senior 
finance roles both in the U.K. and internationally 
at Universal Pictures, Polygram Music, Warner 
Communications Inc. and EMI Music. Her current 
Non-executive Directorships include Bloomsbury 
Publishing plc; Induction Healthcare Group plc 
and Centaur Media plc for which she also serves 
as Chair of the Audit Committee.

Aimie Chapple 
Independent Non-executive Director / 
Remuneration Committee Chair / Audit & Risk 
Committee

Aimie Chapple was a Senior Partner at Accenture, 
working with clients in the U.K., U.S. and around 
the world for over 25 years. In 2019, Aimie was 
appointed Divisional Chief Executive Officer Capita 
Customer Management with teams in the U.K., 
Germany, Switzerland, Ireland, Poland, India and 
South Africa. She also continues to be active in 
the wellness area, and works as a coach with a 
number of tech and wellness entrepreneurs and 
start-up organisations.

Andrew Brode

Non-executive Chairman

05/06/2019

Leslie-Ann Reed

Non-executive Director

Aimie Chapple

Non-executive Director

Jonathan Satchell

Chief Executive

Neil Elton

Piers Lea

Chief Financial Officer

Chief Strategy Officer

05/06/2019

05/06/2019

05/06/2019

05/06/2019

05/06/2019

Board Committee abbreviations are as follows:  
A = Audit Committee; R = Remuneration Committee

A

A

R

R

Jonathan Satchell
Chief Executive

Jonathan Satchell has worked in 
the training industry since 1992. In 
1997 he acquired EBC, which he 
transformed from a training video 
provider to a bespoke e-learning 
company. The company was sold to 
Futuremedia in 2006. He became 
interim MD of Epic in 2007 and 
the following year he acquired the 
Company with Andrew Brode. He 
oversaw the transformation of Epic 
from a custom content e-learning 
company to the global, fast-
growing, full service digital learning 
company that LTG has become.

Neil Elton
Chief Financial Officer

Piers Lea 
Chief Strategy Officer

Neil Elton is a Chartered Accountant 
and was appointed as Chief 
Financial Officer of LTG in November 
2014. An experienced Finance 
Director, he has helped successfully 
build a number of fast-growing 
listed companies. He joined from 
Science Group plc, a Cambridge-
based technology research and 
development company, where he 
was Finance Director from 2010 to 
2014. Before that he was Finance 
Director at Concateno plc, the 
European leader in drugs-of-abuse 
testing (2007-2010) and Mecom 
Group plc, the European media 
group (2005-2007).

Piers Lea founded LINE 
Communications Holdings Limited 
in 1989, which was acquired by 
LTG in April 2014. He has over 
30 years’ experience in distance 
learning and communications and 
is widely considered a thought 
leader in the field of e-learning. 
He sits on the advisory boards of 
ELIG (‘European Learning Industry 
Group) and the LPI (‘Learning and 
Performance Institute’).

Claire Walsh 
Company Secretary

Claire Walsh was admitted as 
a Solicitor in 2006 and is Head 
of Legal at LTG. Claire was 
appointed as Company Secretary 
on 1 December 2019. Her prior 
experience includes advising on 
corporate, technology and data 
protection matters as a Partner at 
City law firm Cannings Connolly, and 
serving as Deputy General Counsel 
and director at Liquidity Services, 
Inc. (NASDAQ: LQDT).

33  

 plc Annual Report 2019

 plc Annual Report 2019  34

CORPORATE GOVERNANCE REPORT (CONTINUED)

The Workings of the Board

Board Composition and Roles

The role of the Board is to establish the vision and corporate 
strategy for LTG in order to promote and deliver long-term 
sustainable shareholder value. The Board comprises the 
Non-executive Chairman, the Chief Executive, Chief Financial 
Officer and Chief Strategy Officer, and the two Non-executive 
Directors and is responsible to shareholders for the proper 
management of the Group. 

The Chairman is primarily responsible for the working of the 
Board of LTG. The Chief Executive is primarily responsible 
for the running of the business and implementation of the 
Board strategy and policy. The Chief Executive is assisted in 
the managing of the business on a day-to-day basis by the 
Managing Directors of the operating businesses, the Chief 
Financial Officer and the Executive Board of LTG.

Given the rapidly increasing size and complexity of the 
Group the Board, assisted by the Executive Board, continually 
review the appropriateness of the management structure 
and governance framework. Particularly with the acquisition 
of PeopleFluent and greater proportion of revenues and staff 
in the U.S. the Company has made a number of changes 
to the management and governance structures, ensuring 
that a number of senior roles are based outside the U.K. and 
reporting lines reviewed. The Group continues to review and 
improve its investment in good governance initiatives and 
in December 2019, Claire Walsh, the Group’s Head of Legal 
was appointed as Company Secretary to the plc Board. The 
Board is actively searching for a fourth Non-executive Director.

The biographies of all the Directors appear on page 32.

The Board is responsible for formulating, reviewing and 
approving the Group’s strategy, budgets and corporate 
actions. High-level strategic decisions are discussed and 
taken by the full Board. Investment decisions (above a 
de minimis level) are taken by the full Board. Operational 
decisions are taken by the Executive Board and Managing 
Directors within the framework approved in the annual 
financial plan and within a framework of Board-approved 
authorisation levels. 

The Board meets at least 10 times a year and met 13 times 
during 2019 (2018: 12). 

It is the responsibility of the Chairman and the Company 
Secretary to ensure that Board members receive sufficient 
and timely information regarding corporate and business 
issues to enable them to discharge their duties. 

Appointments

Vacancies on the Board are filled following rigorous 
evaluation of suitable candidates possessing an appropriate 
balance of skills, knowledge and experience. The use of 
recruitment consultants is considered on a case-by-case 
basis. New Directors receive formal guidance about the 

workings of the Board and its Committees. In addition, 
shortly after their appointment, they meet with the senior 
management of the Group and receive detailed information 
and presentations on Group strategy, products and services.

With effect from the 2019 AGM all Directors are subject to 
annual re-election by shareholders.

The service agreements for each of the Directors are 
available for inspection at LTG’s registered office in London.

Directors’ & Officers’ Insurance

The Group holds appropriate insurance to cover Directors 
and Officers against the costs of defending themselves in 
civil proceedings taken against them in their capacity as a 
Director or Officer of the Company. 

Conflicts of Interest

Directors and Officers are encouraged to make the relevant 
disclosures at each Board meeting on any conflicts of interest 
they may have with the Group. During the period ended 
31 December 2019, no Director or Officer had a material 
interest in any contract with the Group other than their 
Service Contract and as set out in Note 28 on related party 
transactions. LTG entered into a three-year contract with RWS 
Group Limited in November 2019 following a tender exercise 
supervised by the independent Non-executive Directors of 
the Board.

Director Independence and Training

The Chairman of the Board and his fellow Non-executive 
Directors bring a range of experience and judgement to bear 
on issues of strategy, performance, resources and standards 
of conduct, which are vital to the success of the Group. 
It is the Board’s opinion that the Non-executive Directors, 
excluding the Chairman, are independent in character and 
judgement and comply with provision B.1.1. of the Code. 

To enable the Board to discharge its duties, all Directors 
have full and timely access to all relevant information. They 
also have access to management and to the advice of the 
Company Secretary. Furthermore, all Directors are entitled to 
seek independent professional advice concerning the affairs 
of the Group at its expense, although no such advice was 
sought during the year. The Board members have many years 
of relevant experience and each is responsible for ensuring 
their continuing professional development to maintain their 
effective skills and knowledge. 

To enable the Board to discharge its responsibilities effectively, 
all Directors are able to allocate sufficient time to the Group. 
The Committees of the Board have terms of reference for 
the conduct of their respective responsibilities. A summary 
of the terms of reference are detailed further in this report 
in addition to being noted on LTG’s website. Copies of the 
terms of reference are also available upon request. The Board 
considers that there is a strong, independent Non-executive 
element on the Board.

Board Evaluation

In early 2019 LTG ran a formal Board Evaluation review. The 
review involved all members of the Executive and Non-
executive Board, the Ops Board, and senior managers 
including business unit MDs and senior central department 
heads. The review comprised an online questionnaire 
and then one-to-one interviews with each of the review 
participants.

The key findings of the review were considered by the Board 
and appropriate actions taken with the results communicated 
to the business. 

by oral reports from the Committee Chairmen at Board 
meetings.

Audit & Risk Committee

The Audit & Risk Committee is chaired by Leslie-Ann Reed 
and currently comprises Leslie-Ann Reed and Aimie Chapple. 
The Audit & Risk Committee met three times during 2019 
(2018: three). The Company Secretary is invited to the Audit 
& Risk Committee meetings. Further details on the Audit & 
Risk Committee are provided in the Report of the Audit & Risk 
Committee.

Remuneration Committee

Board committees
The Board maintains two standing committees, being the 
Audit & Risk and Remuneration Committees. Matters normally 
reserved for a Nominations Committee are considered by the 
full Board.

The Remuneration Committee is chaired by Aimie Chapple 
and currently comprises Aimie Chapple and Leslie-Ann Reed. 
The Remuneration Committee met once during 2019 (2018: 
once). Further details on the Remuneration Committee are 
provided in the Report of the Remuneration Committee.

The minutes of all sub-committees are circulated for review 
and consideration by all relevant Directors, supplemented 

Meetings of the Board and sub-committees during 2019 were 
as follows:

Board meeting

Audit and Risk committee

Remuneration committee

Number of meetings held 
in 2019

Andrew Brode

Leslie-Ann Reed

Aimie Chapple

Jonathan Satchell

Neil Elton

Piers Lea

Claire Walsh

13

13/13

13/13

13/13

13/13

13/13

13/13

1/1

*Attendance to at least part of meeting by invitation

3

1/1*

3/3

3/3

-

3/3*

-

-

1

-

1/1

1/1

-

-

-

-

35  

 plc Annual Report 2019

 plc Annual Report 2019  36

REPORT OF THE AUDIT & RISK COMMITTEE

Composition

External Audit

The Audit & Risk Committee comprises Leslie-Ann Reed 
(Chair) and Aimie Chapple. The Committee meets at least 
twice a year and these meetings are attended by the 
Group’s external auditor and, through invitation, the Executive 
Directors and the Company Secretary.

The Committee oversees LTG’s financial reporting process 
on behalf of the Board. LTG’s management has the 
primary responsibility for the financial statements and for 
maintaining effective internal control over financial reporting. 
In fulfilling its oversight responsibilities, the Committee 
reviewed and discussed the audited consolidated financial 
statements in the Annual Report with the external auditor 
and management, including a discussion of the quality, 
not just the acceptability, of the accounting principles; the 
reasonableness of significant judgements; the clarity of 
disclosures in the financial statements; and for assessing the 
effectiveness of internal control over financial reporting.

The Board is confident that there is sufficient recent and 
relevant financial experience on the Committee and that 
as a whole, we have competence relevant to the sector 
in which the Company operates. We have access to the 
financial expertise of the Group and its auditor and can seek 
professional advice at the Company’s expense if required. In 
addition, we also carry out rigorous enquiries and challenge 
the executive management and auditor as to internal control 
and risk management systems, the processes followed for 
the implementation and enactment of policies and best 
practice, providing additional detail and explanation to the 
Committee of each area of the audit report, and about how 
developments in audit practice and international accounting 
standards could potentially impact LTG and the effectiveness 
of the planning processes for such developments.

Fair, Balanced and Understandable Accounts

In fulfilling our responsibility of monitoring the integrity of 
financial reports to shareholders, we consider and review the 
accounting principles, policies and practices adopted in 
the preparation of public financial information and examine 
documentation relating to the Annual Report, Interim Report, 
preliminary announcements and other related reports. We 
have given due consideration as to whether the Annual 
Report and Accounts, taken as a whole, is fair, balanced 
and understandable and provides the information 
necessary for shareholders to assess the Group’s position 
and performance, business model and strategy and can 
confirm that this is the case. 

We approve the external auditor’s terms of engagement, 
scope of work, the process for the interim review and the 
annual audit. We also meet with the auditor to review the 
written reports submitted and the findings of their work. We 
have primary responsibility for making recommendations to 
the Board on the appointment, re-appointment and removal 
of the external auditor. 

Outside of the formal Committee meetings, members also 
meet with the external auditor and with individual members 
of the Group’s executive management, principally to discuss 
the risks and challenges faced by the business and, most 
importantly, how these are being addressed. 

The Committee, at least annually, assesses the 
independence, tenure and quality of the external auditor. 

In relation to the 2019 Annual Report the Committee gave 
particular attention to revenue recognition, impairment 
testing of acquired intangibles and, particularly given recent 
events related to COVID-19, the going concern basis for the 
preparation of the accounts, including reviewing sensitised 
forecasts.

Internal Audit

The Board as a whole has considered whether the Group’s 
internal controls processes would be significantly enhanced by 
an internal audit function and has taken the view that given the 
size of the Group, the internal controls in place and significant 
executive involvement in the Group’s day-to-day business, 
that an internal audit function is not required. However, the 
Committee and the Board will keep this under review.

Report on the Work of the Committee

We review the independence and objectivity of the external 
auditor prior to the proposal of a resolution to shareholders 
at the Annual General Meeting concerning the appointment 
and remuneration of the auditor. This process includes the 
review of audit fee proposals, investigation and approval for 
non-audit services’ fees, tenure and audit partner rotation 
(based on best practice and professional standards within 
the United Kingdom). The Group’s auditor, Crowe U.K. 
LLP, similarly consider whether there are any relationships 
between themselves and the Group that could have a 
bearing upon their independence and have confirmed 
their independence to us. Each year we obtain written 
confirmation from the auditor that it is independent. 

Following careful review, we reached a recommendation to 
reappoint Crowe U.K. LLP as auditor following an assessment 
of the quality of service provided, the expertise and resources 
made available to the Group and the effectiveness of the 
audit process. 

During the year the auditor undertook certain specific 
pieces of non-audit work (including work in relation to 
tax compliance and financial due diligence). In order to 
maintain Crowe U.K. LLP’s independence and objectivity, 
they undertook their standard independence procedures 
in relation to those engagements. Further details of the 
non-audit fees are included in Note 6 to the financial 
statements. We will continue to assess the effectiveness and 
independence of the external auditor. 

Internal Controls and Risk Management

The Group’s corporate objective is to maximise long-term 
shareholder value. In doing so, the Directors recognise 
that creating value is the reward for taking business risks. 
The Board’s policy on risk management encompasses all 
significant business risks to the Group, including financial, 
operational and compliance risks, which could undermine 
the achievement of business objectives. Regular monitoring 
of risk and control processes, across headline risk areas 
and other business-specific risk areas, provides the basis 
for regular and exception reporting to management and 
the Board. The risk assessment and reporting criteria is 
designed to provide the Board with a consistent, Group-wide 
perspective of the key risks. The reports to the Board, which 
are submitted at least every twelve months, include an 
assessment of the likelihood and impact of risks materialising, 
as well as risk mitigation initiatives and their effectiveness.

The Board has overall responsibility for the Group’s approach 
to assessing risk and systems of internal control, and for 
monitoring their effectiveness. Due to the limitations that are 
inherent in any system of internal control, such a system is 
designed to manage rather than eliminate the risks of failure 
to achieve business objectives and provides only reasonable 
and not absolute assurance against material misstatement 
or loss. The Board considers risk assessment and control to be 
fundamental to achieving its corporate objectives within an 
acceptable risk/reward profile and confirms that there is an 
ongoing process for identifying, evaluating and managing 
the significant risks faced by the Group and the effectiveness 
of related controls. 

The key features of the internal control system are described 
below: 

Control environment – LTG is committed to high standards 
of business conduct and seeks to maintain these standards 
across all of its operations. There are also policies in place for 
the reporting and resolution of suspected fraudulent activities. 
LTG has an appropriate organisational structure for planning, 
executing, controlling and monitoring business operations in 
order to achieve its objectives. 

Risk identification – management is responsible for the 
identification and evaluation of key risks applicable to their 
areas of business. These risks are assessed on a continual 
basis and may be associated with a variety of internal and 
external sources, including infringement of IP, sales channels, 
investment risk, staff retention, disruption in information 
systems, natural catastrophe and regulatory requirements. 

Information systems – Group businesses participate in 
periodic operational/strategic reviews and annual plans. The 
Board actively monitors performance against plan. Forecasts 
and operational results are consolidated and presented to 
the Board on a regular basis. Through these mechanisms, 
performance is continually monitored, risks identified in a 
timely manner, their financial implications assessed, control 
procedures re-evaluated and corrective actions agreed and 
implemented. 

Main control procedures – LTG has implemented control 
procedures designed to ensure complete and accurate 
accounting for financial transactions and to limit the 
exposure to loss of assets and fraud. Measures taken include 
segregation of duties and reviews by management. 

Monitoring and corrective action – there are clear and 
consistent procedures in place for monitoring the system of 
internal financial controls. 

This process was maintained throughout the financial year, 
and has remained in place up to the date of the approval 
of these Financial Statements. The Board, via the Audit & 
Risk Committee, has reviewed the systems and processes 
in place in meetings with the Chief Financial Officer and 
external auditors during 2019. 

37  

 plc Annual Report 2019

 plc Annual Report 2019  38

REPORT OF THE REMUNERATION COMMITTEE

Summary Statement

The members of the Remuneration Committee are Aimie 
Chapple (Chair) and Leslie-Ann Reed, both Independent 
Non-executive Directors. 

The Remuneration Committee monitors the remuneration 
policies of LTG to ensure that they are aligned with LTG’s 
business objectives. Its terms of reference include the 
recommendation and execution of policy on Executive 
Director remuneration. The remuneration of the Non-

executive Directors is a matter for the Board, excluding the 
Non-executive Directors. The remuneration of the Chairman is 
a matter for the Remuneration Committee, although Andrew 
Brode has waived all remuneration. Other Non-executive 
Directors receive a base salary only. 

Service contracts

The service contracts and letters of appointment of the 
Directors include the following terms:

There are no additional financial provisions for termination. All 

Executive Directors

Jonathan Satchell

Neil Elton

Piers Lea

Non-executive Directors

Andrew Brode

Leslie-Ann Reed

Aimie Chapple

Date of Contract

Notice Period (months)

8 November 2013

3 November 2014

25 June 2014

8 November 2013

25 June 2014

3 September 2018

6

6

6

1

1

1

are rolling contracts. The Executive Directors are employed on 
a full-time basis and the Non-executive Directors are required 
to provide sufficient time to fulfil their duties including time 
to prepare for and attend Board and Committee meetings 
and to meet with shareholders and other stakeholders. With 
effect from the 2019 AGM all Directors put themselves up for 
re-election on an annual basis. 

In early 2019 the Remuneration Committee reviewed the LTG 
Directors’ Remuneration Policy and as a result of which made 
a number of changes which were set out in the 2018 Annual 
Report. In that report we stated that it was the intention of the 
Committee to consult with shareholders about the Directors’ 
Remuneration Policy over the coming year and to invite 
shareholders to vote on the policy at the 2020 AGM.

During February and March 2020 the Committee contacted 
LTG’s 20 largest independent shareholders which included 
all shareholders with a holding of more than 1% in the 
Company, inviting them to submit comments and queries 
to the Chair of the Remuneration Committee. No changes 
to the Directors’ Remuneration Policy were requested as 

a result of the consultation. As a result, the Remuneration 
Committee has determined to leave the policy unchanged. 
All shareholders will be invited to vote on the policy at the 
2020 AGM. The policy is set out below. 

In 2019 the Remuneration Committee undertook a detailed 
formal Board Effectiveness Review to ensure that the Board 
continues to function as a well-functioning, balanced team 
led by the Chairman. Evaluation criteria included a review 
of the Group’s strategy, its relationship with shareholders 
and other key stakeholders, the performance of the Board 
and the standing committees, executive remuneration and 
incentives, governance, and performance and succession. 
The results of this review have been discussed by the full 
Board. The Board seeks to nurture and promote talent within 
the business supplementing it, where appropriate, with 
external talent. The Board continues its search for a fourth 
Non-executive Director to improve the balance of the Board 
and the Company will make an announcement in due 
course.

The Committee met 1 time in 2019 (2018: 1). 

Annual Report on Remuneration 

This Annual Report on Remuneration sets out the information 
about the remuneration of the Directors of the Company, 
for the year ended 31 December 2019 and arrangements 

for the year ended 31 December 2020. The Directors of 
the Company are considered to be the Key Management 
personnel of the Group.

Directors’ emoluments and benefits include: (audited)

Year ended 31 
December 2019

Andrew Brode

Jonathan Satchell

Neil Elton

Piers Lea

Leslie-Ann Reed

Aimie Chapple

Year ended 31 
December 2018

Andrew Brode

Harry Hill

Jonathan Satchell

Neil Elton

Piers Lea

Dale Solomon

Leslie-Ann Reed

Aimie Chapple

Salary or fees

Bonuses
(postponed)

Pension 
contribution

Compensation 
for loss of office

Gain on exercise 
of share options

Total 

£’000  

 £’000

£’000

£’000

 £’000

  £’000

-

300

239

200

50

50

839

-

216

192

160

-

-

568

-

9

7

6

-

2

24

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

525

438

366

50

52

1,431

Salary or fees

Bonuses

Pension 
contribution

Compensation 
for loss of office

Gain on exercise 
of share options

Total 

£’000  

 £’000

£’000

£’000

 £’000

  £’000

-

38

252

178

179

157

40

13

857

-

-

-

-

-

58

-

-

58

-

-

-

87

-

1,012

-

-

1,099

-

38

488

431

345

1,393

40

13

2,748

-

-

228

161

161

161

-

-

711

2019

 £’000

1,431

265

1,696

-

-

8

5

5

5

-

-

23

2018

 £’000

1,649

32

1,681

Key management remuneration

Short-term employee benefits

Share-based payments

Total key management remuneration

39  

 plc Annual Report 2019

 plc Annual Report 2019  40

REPORT OF THE REMUNERATION COMMITTEE (CONTINUED) 

Directors’ emoluments and benefits are stated for the Directors 
of Learning Technologies Group plc only. The amounts shown 
were recognised as an expense during the year.

Total social security costs related to Directors during the year 
was £176,000 (2018: £170,000); these are excluded from the 
table above.

The CEO’s salary in 2019 represented 4.9 times the median 
salary of all employees in LTG (2018: 4.3 times).

Aimie Chapple was appointed as a Non-executive Director 
on 3 September 2018. Harry Hill resigned as a Non-executive 
Director on 31 October 2018 and Dale Solomon resigned as 
Chief Operating Officer on 16 November 2018. 

There were no other short-term or long-term benefits, post-
employment benefits or termination benefits paid to Directors 
in either of the years ended 31 December 2019 or 31 
December 2018.

As set out in the Strategic Report section of this report, in 
light of the potential impact of COVID-19, management has 
taken a number of proactive measures to prioritise the strong 
liquidity of the Group. As part of this the Executive Directors 
have agreed to postpone their 2019 bonuses until market 
conditions normalise.

Furthermore, and in line with all other employees in the Group, 
Directors’ base salaries remain unchanged with effect from 1 
January 2020:

Executive Directors

Jonathan Satchell

Neil Elton

Piers Lea

Non-executive Directors

Andrew Brode

Leslie-Ann Reed

Aimie Chapple

Base Salary in 2019

Base Salary in 2020

£’000

£’000

300

240

200

-

50

50

300

240

200

-

50

50

The details of the Executive Bonus Scheme 2019 are set 
out below and include details of the maximum and actual 
bonus levels achieved. Bonuses in the year were awarded 
based on a combination of achievement of Adjusted EBIT 
(‘EBIT’) and organic revenue growth targets for the Group, 
based on budget assumptions at the beginning of the year 
(the ‘original target’). These targets are equivalent to annual 
bonus targets set for other LTG staff who are incentivised 
based on the results of the Group rather than a specific 
business unit. In addition, the Executive Directors were set 
personal targets which accounted for up to 25% of their on-
target EBIT and revenue bonus achievement. An on-target 
achievement for each of EBIT, organic revenue growth and 
personal targets would result in 80% of Base Salary being 

awarded as a bonus. Any additional bonus is awarded 
wholly based on further incremental organic revenue growth, 
subject to on-target EBIT margins being maintained on the 
higher revenue achieved. The maximum bonus payable is 
capped at 150% of base salary. No EBIT or revenue bonus 
would be payable if actual EBIT was less than target EBIT. The 
personal target bonus would be payable irrespective of EBIT 
or revenue performance. The EBIT targets are adjusted at 
the reasonable discretion of the Remuneration Committee 
to account for events such as acquisitions or disposals. In 
2019 the ‘original target’ was increased to account for the 
budgeted post-acquisition contribution of Breezy HR. The 
specific targets are not given in this report as that information 
is deemed commercially sensitive. 

Total as a % of  
Base Salary

CEO

150%

Maximum

CFO

150%

CSO

150%

CEO

72%

Achieved

CFO

80%

CSO

80%

The Remuneration Committee has determined to operate the 2020 Executive Bonus Scheme on a similar basis to 2019.

Directors’ interests in the shares of the Company at 31 December 2019 and 31 December 2018 are as follows:

LTG Ordinary shares of  
£0.00375 each

Options

Shares

Andrew Brode

Jonathan Satchell

Leslie-Ann Reed

Neil Elton

Piers Lea

2019

2018

2019

2018

2019

2018

Weighted Average Exercise  
Price (pence)

Number

Number

-

-

-

-

116,920,080

116,920,080

68.400

68.400

26,315

26,315

75,139,995

75,139,995

-

-

-

-

6,458,180

6,168,730

42.471

31.656

4,026,315

3,026,315

439,562

439,562

-

-

-

-

8,714,030

8,714,030

42.639

31.972

4,052,630

3,052,630

207,671,847

207,382,397

Senior managers in LTG are granted share options in the Company. Share options are generally granted over a period of four 
years and only vest based on challenging performance criteria. The exercise price is set at the prevailing market price at the 
time the options are granted. 

Neil Elton was granted 1,000,000 options in January 2015, 2,000,000 share options in April 2017 and 1,000,000 in July 2019 
subject to vesting criteria based on a minimum share price being sustained for 30 consecutive days as set out below. 3,500,000 
of the options have vested.

Date

16 January 2015

16 January 2015

16 January 2015

5 April 2017

5 April 2017

23 July 2019

23 July 2019

Type

EMI

EMI

EMI

Unapproved

Unapproved

Unapproved

Unapproved

No

500,000

250,000

250,000

1,000,000

1,000,000

500,000

500,000

4,000,000

Minimum share price 
vesting requirement 
(pence)

Exercise Price (pence)

24.000

28.000

32.000

55.000

70.000

150.000

180.000

42.300

19.000

19.000

19.000

37.500

37.500

75.200

75.200

31.333

The balance of interest in share options for Jonathan Satchell and Neil Elton is in relation to their participation in the contributory 
LTG Sharesave scheme. On 1 June 2018 Neil Elton exercised 95,744 share options under the LTG 2015 Sharesave scheme. 

See Note 25 for further details on share option plans. Dividends paid to Directors during the year were as follows.

Total

See Note 29 for further details on dividends.

2019

£’000

1,245

2018

£’000

837

41  

 plc Annual Report 2019

 plc Annual Report 2019  42

REPORT OF THE REMUNERATION COMMITTEE (CONTINUED) 

Remuneration Policy 

As part of the adoption of the QCA Guidelines the Remuneration Committee has reviewed the LTG Directors’ Remuneration 
Policy. The resulting policy is set out below.

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Element

Base salary

Pension

Benefits

Annual bonus

The role of the base salary is to support the 
recruitment and retention of Executive Directors 
of the calibre required to deliver and develop 
strategy.
Base salary provides fixed remuneration for the 
role, which reflects the size and scope of the 
Executive Directors’ responsibilities and their 
experience.

To provide an appropriate level of retirement 
benefit as part of a holistic benefit package.

The Committee sets base salary taking into 
account the individual’s skills and experience 
and their performance, salary levels at 
equivalent peers on AIM, and pay and 
conditions elsewhere in the Group.
Base salary is normally reviewed annually with 
changes effective from 1 January but may be 
reviewed more frequently if the Committee 
determines this is appropriate.

Executive Directors are entitled to receive up to 
a 3% matched company contribution to their 
personal pension plan. This is line with all other 
LTG U.K. employees and minimum legislated 
requirement. 

While there is no maximum salary, increases will normally 
be in line with the typical level of increase awarded to 
other colleagues in the Group. However, increases may be 
above this level in certain circumstances such as where a 
new Executive Director has been appointed to the Board at 
a lower than typical market salary to allow for growth in the 
role then larger increases may be awarded to move salary 
positioning closer to typical market level as the Executive 
Director gains experience. 

3% of salary.

To provide a market-competitive level of benefits 
for the Executive Directors.

In line with other LTG U.K. employees including 
26 days annual holiday in addition to public 
holidays.

n/a

The role of the annual bonus is to reward 
Executive Directors for the delivery of our annual 
financial, operational and strategic goals. The 
performance measures have been selected 
as they are considered to be key to delivering 
long-term shareholder value creation. 

The annual bonus is normally payable in cash 
following completion of the audit of the Annual 
Report and Accounts. Performance is assessed 
over a financial year. 
The Committee determines the level of bonus 
taking into account performance against 
targets and the underlying performance of the 
business. 

Maximum annual bonus opportunity of 150% of base 
salary.
For details of award levels for prior years see the Annual 
Report on Remuneration

LTIPs

The role of the LTIPs is to reward Executive 
Directors for achieving LTG’s long-term strategy 
and creating sustainable shareholder value, 
to align the economic interests of Executive 
Directors and shareholders, and to act as a 
retention tool.

Awards normally vest based on performance 
over a period of not less than four years (unless 
the Committee determines otherwise).
The Committee has the discretion to amend 
the final vesting level if it does not consider that 
it reflects the underlying performance of the 
Company.
LTIP awards are normally awarded in the form 
of options over shares but may be awarded in 
other forms.
Vested options may normally be exercised until 
the tenth anniversary of the date at grant.

The maximum initial award is 3 million share options. 
Further options may be granted once the initial vesting 
period has elapsed.

n/a

n/a

n/a

The annual bonus may be based on a mix of financial, 
operational, strategic and individual performance 
measures. At least 70% of the bonus will be based on 
financial performance.
The Committee determines the exact metrics each year 
depending on the key goals for the forthcoming year.
Normally around 50% of the maximum bonus is paid for 
threshold performance with the full bonus being paid for 
delivering stretching levels of performance. These vesting 
levels may vary each year depending on the stretch of 
targets set.
The Committee sets bonus targets each year to ensure 
that they are appropriately stretching in the context of the 
business plan.

The Committee sets targets at the time of each award 
so that targets are stretching and represent value 
creation for shareholders while remaining motivational for 
management.

43  

 plc Annual Report 2019

DIRECTORS’ REPORT

For the year ended 31 December 2019

The Directors present their report on the Group, together with 
the audited Consolidated Financial Statements for the year 
ended 31 December 2019.

Principal activities
The principal activity of the Group is the provision of talent 
and learning solutions; content, services and digital 
platforms, to the corporate market. The principal activity of 
the Company is that of a parent holding company which 
manages the Group’s strategic direction and underlying 
subsidiaries

Financial instruments and risk 
management
Disclosures regarding financial instruments are provided within 
the Strategic Report and Note 30 to the Financial Statements.

Capital Structure
Details of the Company’s share capital, together with details 
of the movements therein are set out in Note 24 to the 
Financial Statements. The Company has one class of ordinary 
share which carries no right to fixed income.

Cautionary statement
The review of the business and its future development in 
the Strategic Report has been prepared solely to provide 
additional information to shareholders to assess the Group’s 
strategy and the potential for this strategy to succeed. It 
should not be relied on by any other party for any other 
purpose. The review contains forward-looking statements 
which are made by the Directors in good faith based on 
information available to them up to the time of the approval 
of the reports and should be treated with caution due to the 
inherent uncertainties associated with such statements.

Results and dividends
The results of the Group are set out in detail on page 51.

At the time of LTG’s admission to AIM in November 2013, the 
Board stated that they would pursue a progressive dividend 
policy. On 8 November 2019, the Company paid an interim 
dividend of 0.25 pence per share (2018: 0.15 pence per 
share). The Directors propose to pay a final dividend of 0.50 
pence per share for the year ended 31 December 2019, 
equating to a total payout in respect of the year of 0.75 
pence per share (2018: 0.50 pence per share), representing a 
50% annual increase.

However, given the potential impact of COVID-19, the Board is 
adopting a prudent approach to shareholder distributions, and 
will postpone the final dividend until market conditions stabilise.

Business review and future developments 
Details of the business activities and acquisitions made 
during the year can be found in the Strategic Report on 
pages 13 to 30 and in Note 12 to the Consolidated Financial 
Statements respectively.

Political donations
The Group made no political donations during the year 
(2018: nil).

Research and development
The main areas of research and development for the 
Group has been the continuing development of the 
PeopleFluent, Gomo and Watershed software platforms, 
Rustici’s interoperability software and xAPI-enabled analytical 
software tools, the new Learning Experience Platform (‘LXP’) 
Instilled launched in 2019, the newly acquired Breezy HR 
talent acquisition platform, as well as various virtual and 
augmented reality applications, as covered in the Strategic 
Report on pages 13 to 30. 

Post balance sheet events
Details of post balance sheet events can be found in Note 31 
to the Consolidated Financial Statements.

Workforce Policies and Employment 
Engagement
We are committed to the investment in our staff at all levels 
to ensure a culture of continuous improvement. In order to 
attract and retain a high calibre of employees we provide 
various employee benefit packages including performance-
related bonuses and Sharesave plans in order to align 
employee interests with the long-term strategic objectives of 
the Group. We are committed to our equality and diversity 
policies and seek regular feedback and engagement from 
our workforce. Further information regarding our work policies 
and engagement can be found on pages 26 and 27.

Directors’ interests in shares and 
contracts
Directors’ interests in the shares of LTG at 31 December 2019 
and 31 December 2018 are disclosed in the Report of the 
Remuneration Committee on page 37. Directors’ interests in 
contracts of significance to which LTG was a party during the 
financial year are disclosed in Note 28.

 plc Annual Report 2019  44

Substantial interests
As at the date of this report, LTG has been advised of the following significant interests (greater than 3%) in its ordinary share 
capital:

Shareholder

Ordinary shares held

% held

Andrew Brode

Jonathan Satchell

Kabouter Management

Merian Global Investors

Liontrust Asset Management

BlackRock

Janus Henderson Investors

Liontrust Sustainable Investments

116,902,080

75,139,995

47,662,499

45,468,498

42,544,938

34,728,062

33,455,263

24,579,371

17.41

11.19

7.10

6.77

6.34

5.17

4.98

3.66

Except as referred to above, the Directors are not aware of any person who held an interest of 3% or more of the issued share 
capital of the company or could directly or indirectly, jointly or severally, exercise control.

Annual General Meeting
The Annual General Meeting (‘AGM’) will be held at 11am on 
19 June 2020. The notice of the AGM which will be sent to 
shareholders in advance of the meeting will contain the full 
text of the resolutions to be proposed and the venue for the 
meeting.

• 

That Director has taken all the steps that ought to have 
been taken as a Director in order to be aware of any 
information needed by the Company’s auditors in 
connection with preparing their report and to establish 
that the Company’s auditors are aware of that 
information.

Independent auditors
In accordance with Section 489 of the Companies Act 2006, 
a resolution proposing that Crowe U.K. LLP be re-appointed 
will be proposed at the Annual General Meeting.

Provision of information to auditors
Each of the persons who are Directors at the time when this 
Directors’ Report is approved has confirmed that:

• 

So far as that Director is aware, there is no relevant 
audit information of which the Company’s auditors are 
unaware, and

Signed by order of the Board

Claire Walsh
Company Secretary

15 April 2020

 
45  

 plc Annual Report 2019

 plc Annual Report 2019  46

DIRECTORS’ RESPONSIBILITIES STATEMENT IN RESPECT OF 
THE ANNUAL REPORT AND THE FINANCIAL STATEMENTS

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
LEARNING TECHNOLOGIES GROUP PLC

The Directors are responsible for preparing the Strategic 
Report, the Directors’ Report, Annual Report and the Group 
and parent Company Financial Statements in accordance 
with applicable law and regulations.

Company law requires the Directors to prepare Financial 
Statements for each financial year. Under that law, the 
Directors have elected to prepare the Consolidated Financial 
Statements in accordance with International Financial 
Reporting Standards (IFRSs) as adopted by the EU and 
applicable law and the Company Financial Statements 
in accordance with United Kingdom Generally Accepted 
Accounting Practice including Financial Reporting Standard 
102. The Directors must not approve the Financial Statements 
unless they are satisfied that they give a true and fair view of 
the state of affairs of the Group and Company and of the 
profit or loss of the Group for that period. In preparing these 
Financial Statements, the Directors are required to:

• 

Select suitable accounting policies and then apply them 
consistently;

•  Make judgements and accounting estimates that are 

reasonable and prudent;

• 

• 

State whether applicable accounting standards have 
been followed, subject to any material departures 
disclosed and explained in the financial statements;

Prepare the Financial Statements on the going concern 
basis unless it is inappropriate to assume that the 
Company will continue in business.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and explain 
the Company’s transactions and disclose with reasonable 
accuracy at any time the financial position of the Company 
and the Group and enable them to ensure that the Financial 
Statements comply with the Companies Act 2006 and, as 
regards the Group Financial Statements, Article 4 of the IAS 
Regulation. They are also responsible for safeguarding the 
assets of the Company and the Group and hence for taking 
reasonable steps for the prevention and detection of fraud 
and other irregularities.

They are further responsible for ensuring that the Strategic 
Report and the Directors’ Report and other information 
included in the Annual Report and Financial Statements is 
prepared in accordance with applicable law in the United 
Kingdom.

The maintenance and integrity of the Learning Technologies 
Group plc website is the responsibility of the Directors; the work 
carried out by the auditors does not involve the consideration 
of these matters and, accordingly, the auditors accept no 
responsibility for any changes that may have occurred in the 
accounts since they were initially presented on the website.

Legislation in the United Kingdom governing the preparation 
and dissemination of the accounts and the other information 
included in Annual Reports may differ from legislation in other 
jurisdictions.

Opinion 
We have audited the financial statements of Learning 
Technologies Group plc (the “Parent Company”) and its 
subsidiaries (the “Group”) for the year ended 31 December 
2019, which comprise:

• 

• 

• 

• 

• 

the Consolidated statement of comprehensive income 
for the year ended 31 December 2019;

the Consolidated and Company statements of financial 
position as at 31 December 2019;

the Consolidated statement of cash flows for the year 
then ended;

the Consolidated and Company statements of changes 
in equity for the year then ended; and

the notes to the financial statements, including a 
summary of significant accounting policies.

The financial reporting framework that has been applied in 
the preparation of the Consolidated financial statements 
is applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union. The 
financial reporting framework that has been applied in the 
preparation of the Parent Company financial statements is 
applicable law and United Kingdom Accounting Standards, 
including Financial Reporting Standard 102 The Financial 
Reporting Standard applicable in the U.K. and Republic of 
Ireland (United Kingdom Generally Accepted Accounting 
Practice).  

In our opinion:

• 

• 

• 

• 

the financial statements give a true and fair view of the 
state of the Group’s and of the Parent Company’s affairs 
as at 31 December 2019 and of the Group’s profit for the 
period then ended;

the Group financial statements have been properly 
prepared in accordance with International Financial 
Reporting Standards as adopted by the European Union; 

the Parent Company financial statements have been 
properly prepared in accordance with United Kingdom 
Generally Accepted Accounting Practice

the financial statements have been prepared in 
accordance with the requirements of the Companies Act 
2006. 

Basis for opinion 
We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described 
in the Auditor’s responsibilities for the audit of the financial 
statements section of our report. We are independent of the 

Group in accordance with the ethical requirements that are 
relevant to our audit of the financial statements in the UK, 
including the FRC’s Ethical Standard, and we have fulfilled 
our other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for 
our opinion.

Conclusions relating to going concern
We have nothing to report in respect of the following matters 
in relation to which ISAs (U.K.) require us to report to you when:

• 

• 

The directors’ use of the going concern basis of 
accounting in the preparation of the financial statements 
is not appropriate; or

The directors have not disclosed in the financial 
statements any identified material uncertainties that 
may cast significant doubt about the Group’s or the 
Parent Company’s ability to continue to adopt the 
going concern basis of accounting for a period of at 
least twelve months from the date when the financial 
statements are authorised for issue. 

Overview of our audit approach

Materiality

In planning and performing our audit we applied the 
concept of materiality. An item is considered material if it 
could reasonably be expected to change the economic 
decisions of a user of the financial statements. We used 
the concept of materiality to both focus our testing and to 
evaluate the impact of misstatements identified.

Based on our professional judgement, we determined 
overall materiality for the Group financial statements 
as a whole to be £750,000 (2018: £700,000), based on 
approximately 2% of adjusted EBIT, the key performance 
measure used by the Group. 

We use a different level of materiality (‘performance 
materiality’) to determine the extent of our testing for the 
audit of the financial statements. Performance materiality 
is set based on the audit materiality as adjusted for the 
judgements made as to the entity risk and our evaluation 
of the specific risk of each audit area having regard to the 
internal control environment. 

Where considered appropriate performance materiality 
may be reduced to a lower level, such as, for related party 
transactions and directors’ remuneration.

We agreed with the Audit Committee to report to it all identified 
errors in excess of £35,000 (2018: £15,000). Errors below that 
threshold would also be reported to it if, in our opinion as 
auditor, disclosure was required on qualitative grounds.

47  

 plc Annual Report 2019

 plc Annual Report 2019  48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
LEARNING TECHNOLOGIES GROUP PLC (CONTINUED)

Overview of the scope of our audit
The significant components of the U.K. operations are 
accounted for from one central operating location in 
Brighton. Our audit was conducted from this main operating 
location and all the Group companies accounted for from 
this location were within the scope of our audit testing.

The Group also has significant components accounted for 
out of Raleigh (USA), being the PeopleFluent business and 

NetDimensions (Holdings) Limited. A member of the Crowe 
Global international network was engaged to perform 
procedures locally under our direction and review. Audit 
instructions were issued to the component auditors, detailing 
the significant risks to be addressed through the audit 
procedures and indicating the information we required to be 
reported back to the Group audit team. Part of the Group 
audit team performed a site visit to the U.S. to meet with local 
management and review component auditor working papers.

The Group audit team had adequate communication with all 
component auditors throughout the planning, fieldwork and 
concluding stages of local audits.

Key Audit Matters
Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the 
financial statements of the current period and include the 
most significant assessed risks of material misstatement 

(whether or not due to fraud) that we identified. These matters 
included those which had the greatest effect on: the overall 
audit strategy, the allocation of resources in the audit; and 
directing the efforts of the engagement team. These matters 
were addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

Key audit matter

Revenue recognition

How the scope of our audit addressed the key audit matter

The Group enters into a range of client contract types. The revenue recognition policy varies depending on the underlying contract and could result in 
revenue being recognised at a point in time, over time or on a percentage complete basis where certain conditions are met.

Compliance with IFRS 15 was considered to be a significant audit risk.

We designed procedures to test each different revenue stream and to consider whether the revenue recognition policy applied to the revenue stream was 
consistent and appropriate. Our testing in this area included examining contract terms, obtaining evidence of delivery of software licence keys, recalculating 
deferred revenue and obtaining evidence to support the percentage of completeness and the budgeted margin.

We also considered whether the accounting policies are appropriate and in line with the IFRS.

We considered the key controls present in the process of revenue recognition, and ensured existence of mitigating controls where areas of weakness were 
identified.

Carrying value of goodwill and other intangible assets

The Group has a significant amount of intangible assets at 31 December 2019 and there is a risk that these may be impaired. As described in note 
13, impairment is assessed based on discounted cash flow projections. Estimating and discounting the cash flows requires significant judgement. The 
assumptions requiring the most significant judgement vary by asset or cash generating unit (‘CGU’).

We obtained management’s discounted cash flow models supporting the intangible asset valuation. We challenged the key assumptions into the model, 
including the forecast EBITDA, discount rates and growth rates. 

We compared cash flow forecasts used in the impairment review to historical performance, and challenged where forecasts indicated performance that 
deviated significantly from historical performance, in the absence of significant changes in the business or market environment. 

Discount rates and terminal growth rates were benchmarked to externally derived data and our knowledge of sector performance, to evaluate the 
reasonableness of these assumptions.

Sensitivity analysis was performed on the key assumptions such as forecast period, growth and discount rates to identify assumptions that the goodwill or 
intangible asset valuation was highly sensitive to.

Acquisition Accounting

During the year, the Group acquired Breezy HR for initial cash consideration of $12.7m.

Accounting for business combinations is complex and requires the recognition of both consideration paid and acquired assets and liabilities at the 
acquisition date at fair values, which can involve significant judgement and estimates. There is a risk that inappropriate assumptions could result in material 
errors in the acquisition accounting.

We reviewed the share purchase agreement to understand the terms of the transaction and we agreed the consideration paid.
We audited the acquisition balance sheet to ensure that assets and liabilities were appropriately recognised at fair value.

A third party valuation specialist calculated the fair value of the intangible assets identified at the acquisition date.

We challenged the assumptions used in the calculation including having the report reviewed by our in house valuation team. This included performing 
sensitivity analysis on key inputs and benchmarking the valuation against external sources of evidence.

Going concern and COVID-19

As at December 2019 the Group had cash and cash equivalents of £42m and borrowing facilities in place until April 2023 as disclosed in note 22.

We obtained LTG’s assessment of the going concern basis formed after a detailed re-forecasting exercise and performed the following procedures:

We considered the risk that the COVID-19 pandemic and the resulting economic consequences would adversely impact the Group and its ability to 
continue as a going concern.

• 

• 

• 

• 

Discussion of key assumptions and the impact of COVID-19 to date with Management;

Reviewing the mathematical accuracy of the model;

Considering continued compliance with banking covenants and considering the stress required to the model to indicate a breach;

Reviewing the financial steps taken by Management to conserve cash; and

Considering the appropriateness of the disclosure made in respect of going concern and ensuring it is consistent with our knowledge of the business and the 
re-forecasting exercise.

Our audit procedures in relation to these matters were designed in the context of our audit opinion as a whole. They were not 
designed to enable us to express an opinion on these matters individually and we express no such opinion.

49  

 plc Annual Report 2019

 plc Annual Report 2019  50

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
LEARNING TECHNOLOGIES GROUP PLC (CONTINUED)

Other information 
The directors are responsible for the other information. The 
other information comprises the information included in 
the annual report, other than the financial statements and 
our auditor’s report thereon. Our opinion on the financial 
statements does not cover the other information and, except 
to the extent otherwise explicitly stated in our report, we do 
not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing 
so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially 
misstated. If we identify such material inconsistencies 
or apparent material misstatements, we are required to 
determine whether there is a material misstatement in the 
financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other 
information, we are required to report that fact. 

We have nothing to report in this regard.

Opinion on other matter prescribed by 
the Companies Act 2006
In our opinion, based on the work undertaken in the course of 
our audit:

• 

the information given in the strategic report and the 
directors’ report for the financial year for which the 
financial statements are prepared is consistent with the 
financial statements; and

• 

the directors’ report and strategic report have been 
prepared in accordance with applicable legal 
requirements.

Matters on which we are required to 
report by exception
In light of the knowledge and understanding of the Group 
and the Parent Company and their environment obtained 
in the course of the audit, we have not identified material 
misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters 
where the Companies Act 2006 requires us to report to you if, 
in our opinion:

•  adequate accounting records have not been kept by 
the Parent Company, or returns adequate for our audit 
have not been received from branches not visited by us; 
or

• 

the Parent Company financial statements are not in 
agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by 

law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Responsibilities of the directors for the 
financial statements
As explained more fully in the directors’ responsibilities 
statement set out on page 45, the directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view, and for such 
internal control as the directors determine is necessary to 
enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are 
responsible for assessing the Group’s and Parent Company’s 
ability to continue as a going concern, disclosing, as 
applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either 
intend to liquidate the Group or the Parent company or to 
cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of 
the financial statements
Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to 
issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists.

Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could 

reasonably be expected to influence the economic decisions 
of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the 
financial statements is located on the Financial Reporting 
Council’s website at: www.frc.org.uk/auditorsresponsibilities. 
This description forms part of our auditor’s report.

Use of our report
This report is made solely to the Company’s members, as 
a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken 
so that we might state to the Company’s members those 
matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by 
law, we do not accept or assume responsibility to anyone 
other than the Company and the Company’s members as a 
body, for our audit work, for this report, or for the opinions we 
have formed.

Matthew Stallabrass 
(Senior Statutory Auditor)
for and on behalf of 

Crowe U.K. LLP 
Statutory Auditor 
London
15 April 2020

51  

 plc Annual Report 2019

 plc Annual Report 2019  52

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

For the year ended 31 December 2019

For the year ended 31 December 2019

Year ended 31 Dec 2019

Year ended 31 Dec 2018 

(Restated)

Note

31 Dec 2019

Note

5

13

6

6

12

14

6

6

6

6

6

9

10

10

10

10

Revenue

Operating expenses (excluding acquisition-related 
deferred consideration and earn-outs and share based 
payments)

Operating profit (before acquisition-related deferred 
consideration and earn-outs and share based payment 
charge)

Acquisition-related deferred consideration and earn-outs

Share based payment charge

Operating profit

Adjusted EBIT 

Amortisation of acquired intangibles

Acquired intangibles written down

Integration costs

Acquisition-related deferred consideration and earn-outs

Operating profit

Fair value movement on contingent consideration

Costs of acquisition

Share of losses on associates/joint ventures

Loss on disposal of fixed assets

Finance expense:

Charge on contingent consideration

Interest on borrowings

IFRS 16 finance expense

Net foreign exchange differences

Interest receivable

Profit before taxation

Income tax (expense)/credit

Profit for the year

Profit attributable to owners of the Parent

Earnings per share attributable to owners of the Parent:

Basic (pence)

Diluted (pence)

Adjusted earnings per share:

Basic (pence)

Diluted (pence)

Profit for the year

Other comprehensive income:

Items that may be subsequently reclassified to profit or loss

Exchange differences on translating foreign operations

Total comprehensive (loss)/income for the year 
attributable to owners of the Parent Company

£’000

130,103

(106,842)

23,261

(3,509)

(3,111)

16,641

41,022

(20,872)

-

-

(3,509)

16,641

-

(249)

-

(2)

(248)

(1,487)

-

(468)

111

14,298

(3,426)

10,872

10,872

1.628

1.584

4.865

4.736

10,872

(4,293)

6,579

£’000

93,891

(84,917)

8,974

(3,761)

(1,254)

3,959

25,991

(15,193)

(681)

(2,397)

(3,761)

3,959

183

(2,621)

(132)

-

(54)

(1,512)

 3,608

-

10

3,441

730

4,171

4,171

0.655

0.641

3.300

3.232

4,171

6,231

10,402

Non-current assets

Property, plant and equipment

Right of use assets

Intangible assets

Deferred tax assets

Investments accounted for under the equity method

Other receivables, deposits and prepayments

Amounts recoverable on contracts

Current assets

Trade receivables

Other receivables, deposits and prepayments

Amounts recoverable on contracts

Amount owing from related parties

Cash and bank balances

Restricted cash balances

Total assets

Current liabilities

Lease liabilities

Trade and other payables

Borrowings

Corporation tax

ESPP scheme liability

Non-current liabilities

Lease liabilities

Deferred tax liabilities

Other long-term liabilities

Borrowings

Provisions

Total liabilities

Net assets

Shareholders’ equity

Share capital

Share premium account

Merger reserve

Reverse acquisition reserve

Share-based payment reserve

Foreign exchange translation reserve

Accumulated profits

Total equity attributable to the owners of the parent

11

11

13

19

14

16

17

15

16

17

28

18

22

20

22

25

22

19

21

22

23

24

27

27

27

27

27

£’000

1,687

9,864

228,468

4,761

-

120

713

245,613

28,911

2,478

4,699

18

42,032

330

78,468

324,081

2,880

62,791

6,344

2,386

203

74,604

9,077

25,257

8,443

31,858

853

75,488

150,092

173,989

2,509

148,216

31,983

(22,933)

4,413

(352)

10,153

173,989

31 Dec 2018

£’000

2,144

-

242,458

2,858

-

161

421

248,042

34,314

3,897

3,397

7

26,794

336

68,745

316,787

-

72,470

6,602

1,631

-

80,703

-

26,299

9,008

31,657

301

67,265

147,968

168,819

2,501

147,560

31,983

(22,933)

1,608

3,941

4,159

168,819

The Notes on pages 55 to 91 form an integral part of these 
Consolidated Financial Statements. The Financial Statements 
on pages 51 to 91 were approved and authorised for issue 
by the Board of Directors on 15 April 2020 and signed on its 
behalf by

Neil Elton
Chief Financial Officer

15 April 2020 

53  

 plc Annual Report 2019

 plc Annual Report 2019  54

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

CONSOLIDATED STATEMENT OF CASH FLOWS

For the year ended 31 December 2019

For the year ended 31 December 2019

Share 
capital

Share 
premium

Merger 
reserve

Note

Reverse 
acquisition 
reserve

Share-
based 
payments 
reserve

Translation
reserve

Retained 
earnings

Total  
equity

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

2,145

64,208

31,983

(22,933)

1,092

(2,290)

1,220

75,425

Balance at 
1 January 2018

Profit for the period

Exchange differences 
on translating foreign 
operations

Total comprehensive loss 
for the period

-

-

-

-

-

-

Issue of shares

356

85,521

Costs of issuing shares

Share-based payment 
charge credited to equity

Tax credit on share options

Transfer on exercise and 
lapse of options

Dividends paid

-

-

-

-

-

(2,169)

-

-

-

-

Transactions with owners

356

83,352

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,254

-

(738)

-

516

-

4,171

4,171

6,231

-

6,231

6,231

4,171

10,402

-

-

-

-

-

-

-

-

-

-

425

738

85,877

(2,169)

1,254

425

-

(2,395)

(2,395)

(1,232)

82,992

Ballance at  
31 December 2018

1 January 2019 
restatement for IFRS 16  

4

Profit for the period

Exchange differences 
on translating foreign 
operations

Total comprehensive 
profit for the period

Issue of shares

Share-based payment 
charge credited to equity

Tax credit on share options

Transfer on exercise and 
lapse of options

Dividends paid

Transactions with owners

2,501

147,560

31,983

(22,933)

1,608

3,941

4,159

168,819

(2,529)

(2,529)

-

-

-

8

-

-

-

-

8

-

-

-

656

-

-

-

-

656

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,111

-

(306)

-

2,805

(4,293)

-

(4,293)

(4,293)

10,872

6,579

-

-

664

3,111

1,352

1,352

306

-

-

-

-

-

-

-

Cash flows from operating activities

Profit before taxation

Adjustments for:

Loss on disposal of PPE

Share-based payment charge

Amortisation of intangible assets

Depreciation of plant and equipment

Share of loss of joint venture/investment

Finance expense (including IFRS 16 charge)

Interest on borrowings

Fair value movement on contingent consideration

Acquisition-related deferred consideration and earn-outs

Payment of acquisition-related deferred consideration and earn-outs

Impairment of acquired intangibles

Interest income

Operating cash flows before working capital changes

(Increase)/decrease in trade and other receivables

(Increase)/decrease in amount recoverable on contracts

Increase/(decrease) in payables

Interest paid

Interest received

Income tax received/(paid)

Net cash flows from operating activities

Cash flows used in investing activities

Purchase of property, plant and equipment

Acquisition of subsidiaries, net of cash acquired

Net cash flows in investing activities

Cash flows from financing activities

Dividends paid

Proceeds from borrowings

Issue of ordinary share capital net of share issue costs

Repayment of bank loans

Contingent consideration payments in the period

Payment of lease liabilities (IFRS 16)

Net cash flows from financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of the year

Year ended 31 Dec 2019

Year ended 31 Dec 2018

Note

£’000

14,298

2

3,111

23,305

3,672

-

716

1,487

-

3,509

(2,321)

-

(111)

47,668

7,392

(1,593)

(10,633)

42,834

(1,449)

111

(4,518)

36,978

(687)

(5,690)

(8,764)

(15,141)

(4,007)

16,057

664

(15,468)

-

(3,275)

(6,029)

15,808

26,794

(570)

42,032

£’000

3,441

-

1,254

16,300

1,000

132

54

1,512

(183)

3,761

(3,166)

681

(10)

24,776

(9,740)

424

5,064

20,524

(1,224)

10

422

19,732

(778)

(3,304)

(107,436)

(111,518)

(2,395)

47,110

83,708

(25,803)

(193)

-

102,427

10,641

15,662

491

26,794

At 31 December 2019

2,509

148,216

31,983

(22,933)

4,413

(352)

10,153

173,989

The notes on pages 55 to 91 form an integrated part of these Consolidated Financial Statements.

(4,007)

(4,007)

Exchange gains/(losses) on cash

(2,349)

1,120

Cash and cash equivalents at end of the year

18

-

10,872

10,872

Development of intangible assets

55  

 plc Annual Report 2019

 plc Annual Report 2019  56

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 

For the year ended 31 December 2019

1. General information
Learning Technologies Group plc (‘the Company’) and its 
subsidiaries (together, ‘the Group’) provide a range of talent 
and learning solutions; content, services and digital platforms, 
to corporate and government clients. The principal activity 
of the Company is that of a holding company for the Group, 
as well as performing all administrative, corporate finance, 
strategic and governance functions of the Group. 

The Company is a public limited company, which is listed on 
the AIM Market of the London Stock Exchange and domiciled 
in England and incorporated and registered in England and 
Wales. The address of its registered office is 15 Fetter Lane, 
London, EC4A 1BW. The registered number of the Company is 
07176993. 

2. Summary of significant accounting 
policies 
The principal accounting policies applied in the preparation 
of these Consolidated Financial Statements are set out 
below. These policies have been consistently applied unless 
otherwise stated. 

a) Basis of preparation

The Consolidated Financial Statements of Learning 
Technologies Group plc have been prepared in 
accordance with International Financial Reporting 
Standards as adopted by the European Union (IFRSs as 
adopted by the EU), issued by the International Accounting 
Standards Board (IASB), including interpretations issued 
by the International Financial Reporting Interpretations 
Committee (IFRIC), and the Companies Act 2006 
applicable to companies reporting under IFRS. The 
Consolidated Financial Statements have been prepared 
under the historical cost convention, as modified for any 
financial instruments which are stated at fair value through 
profit or loss. The Consolidated Financial Statements are 
presented in pounds sterling, the functional currency of 
Learning Technologies Group plc and figures have been 
rounded to the nearest thousand.

Going concern

At 31 December 2019 the Group had £42.0 million of gross 
cash and strong cash generation. Furthermore, as at 31 
March 2020, following the completion of the acquisition 
of Open LMS, the Group had £25.0m of gross cash. Given 
the current COVID-19 pandemic and resulting market 
uncertainty, in addition to the 2020 annual budgeting 
exercise undertaken at the end of 2019, management 
has prepared a detailed reforecast during April 2020 that 
extends beyond 2020 into 2021. 

This reforecast has modelled for varying degrees of 
reductions in content & services project revenues, delay 

in new sales wins, extended customer payment days and 
various cost reductions, most of which are set out in the 
Strategic Report. Management has reviewed the impact 
this reforecast has on gross cash, net debt and bank 
covenants under the existing facilities agreement. Based 
on this reforecast and relevant stress tests the Group is 
forecast to remain highly profitable and have sufficient 
gross cash to continue as a going concern without 
recourse to additional financing.   

As a result of this detailed review, the Group’s strong 
balance sheet, high levels of multi-year recurring 
revenues, a diversified business model across a number 
of geographies and vertical markets, with clients 
predominantly comprising blue-chip corporates and 
government bodies, the Directors have a reasonable 
expectation that the Group has adequate resources to 
continue in operational existence for the foreseeable 
future and therefore continue to adopt the going concern 
basis of accounting in preparing the annual Financial 
Statements.

Adoption of new and revised International Financial 
Reporting Standards

The Group has adopted IFRS 16 Leases from 1 January 
2019. 

IFRS 16 Leases

On adoption of IFRS 16, the Group recognised lease 
liabilities in relation to leases which had previously been 
classified as ‘operating leases’ under the principles of IAS 
17 Leases. These liabilities were measured at the present 
value of the remaining lease payments, discounted using 
the lessee’s incremental borrowing rate as of 1 January 
2019.

The incremental borrowing rate used was based on the 3 
month LIBOR rates in the respective asset territories (98% 
of which were based in either the U.S. or U.K.) plus a 1.6% 
margin commensurate with the margin payable under the 
Group’s current debt finance facility as at 1 January 2019.

In applying IFRS 16 for the first time, the Group has used the 
following practical expedients permitted by the standard:

i) The use of a single discount rate to a portfolio of leases 
with reasonably similar characteristics;

ii) Reliance on previous assessments on whether leases are 
onerous;

iii) The accounting for operating leases with a remaining 
lease term of less than 12 months as at 1 January 2019 as 
short-term leases;

iv) The exclusion of initial direct costs for the measurement 

of the right-of-use asset at the date of initial application;

v) The use of hindsight in determining the lease term where 
the contract contains options to extend or terminate the 
lease.

A modified retrospective approach has been used 
meaning comparatives have not been restated but an 
adjustment has been made to opening equity.

The Group has taken the accounting policy choice to 
measure the right of use assets as if IFRS 16 had applied 
since the inception of the lease.

The Directors do not expect that the adoption of any 
new standards currently in issue but not in force will have 
a material impact on the financial statements of the 
company in future periods.

 (b) Basis of consolidation

A subsidiary is defined as an entity over which the Group 
has control. The Group controls an entity when the Group 
is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect 
those returns through its power over the entity. Subsidiaries 
are fully consolidated from the date on which control is 
transferred to the Group. They are deconsolidated from the 
date that control ceases.

Business combinations other than the share for share 
acquisition of Epic Group Limited by In-Deed Online plc in 
2013 are accounted for under the acquisition method and 
merger relief has been taken on recognising the shares 
issued on acquisition, where applicable.

Under the acquisition method, the results of the 
subsidiaries acquired or disposed of are included from 
the date of acquisition or up to the date of disposal. At 
the date of acquisition, the fair values of the subsidiaries’ 
net assets are determined and these values are reflected 
in the Consolidated Financial Statements. The cost of 
acquisition is measured at the aggregate of the fair values 
at the date of exchange, of assets given, liabilities incurred 
or assumed, and equity instruments issued by the Group 
in exchange for control of the acquiree. Any excess of 
the purchase consideration of the business combination 
over the fair value of the identifiable assets and liabilities 
acquired is recognised as goodwill. Goodwill, if any, is not 
amortised but reviewed for impairment at least annually. 
If the consideration is less than the fair value of assets and 
liabilities acquired, the difference is recognised directly 
in the statement of comprehensive income. Acquisition-
related costs are expensed as incurred.

Intra-Group transactions, balances and unrealised gains 
on transactions are eliminated. Intra-Group losses may 
indicate an impairment which may require recognition in 

the consolidated financial statements. Where necessary, 
adjustments are made to the Financial Statements of 
subsidiaries to ensure consistency of accounting policies 
with those of the Group.

(c) Joint arrangements and associates

Under IFRS 11 investments in joint arrangements are 
classified as either joint operations or joint ventures 
depending on the contractual rights and obligations of 
each investor. The Company has assessed the nature of 
its joint arrangements and determined them to be joint 
ventures and they are, along with the Group’s associates, 
accounted for using the equity method.

Interests in joint ventures and associates are recognised at 
cost adjusted by the Group’s share of the post-acquisition 
profits or losses and any impairments, where appropriate. 
When the Group’s share of losses in a joint venture equals 
or exceeds its interests in the joint ventures and associates, 
the Group does not recognise further losses, unless it has 
incurred obligations or made payments on behalf of joint 
ventures and associates.

(d) Intangible assets

All intangible assets, except goodwill, are stated at cost 
less accumulated amortisation and any accumulated 
impairment losses.

Goodwill

Goodwill represents the amount by which the fair value of 
the cost of a business combination exceeds the fair value 
of the net assets acquired. Goodwill is not amortised and is 
stated at cost less any accumulated impairment losses.

The recoverable amount of goodwill is tested for 
impairment annually or when events or changes in 
circumstance indicate that it might be impaired. 
Impairment charges are deducted from the carrying value 
and recognised immediately in the income statement. For 
the purpose of impairment testing, goodwill is allocated 
to each of the Group’s cash generating units expected 
to benefit from the synergies of the combination. If the 
recoverable amount of the cash generating unit is less 
than the carrying amount of the unit, the impairment loss 
is allocated first to reduce the carrying amount of any 
goodwill allocated to the unit and then to the other assets 
of the unit pro-rata on the basis of the carrying amount of 
each asset in the unit. An impairment loss recognised for 
goodwill is not reversed in a subsequent period. 

Acquisition-related intangible assets

Net assets acquired as part of a business combination 
includes an assessment of the fair value of separately 
identifiable acquisition-related intangible assets, in 
addition to other assets, liabilities and contingent liabilities 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

purchased. These are amortised on a straight-line basis 
over their useful lives which are individually assessed. 

     2-10 years 
Branding  
Customer contracts and relationships      2-8 years 
     2-10 years 
Intellectual Property   

Research and development expenditure

Research expenditure is recognised as an expense when it 
is incurred.

Development expenditure is recognised as an expense 
except that costs incurred on development projects are 
capitalised as long-term assets to the extent that such 
expenditure is expected to generate future economic 
benefits. Development expenditure is capitalised only if it 
meets the criteria for capitalisation under IAS 38.

Capitalised development expenditure is measured at cost 
less accumulated amortisation and impairment losses, if 
any. Development expenditure initially recognised as an 
expense is not recognised as assets in subsequent periods.

Capitalised development expenditure is amortised on a 
straight-line method over a period of between three and 
five years when the products or services are ready for sale 
or use. In the event that it is no longer probable that the 
expected future economic benefits will be recovered, the 
development expenditure is written down to its recoverable 
amount. The amortisation charge is recognised within 
operating expenses.

(e) Functional and foreign currencies

(i) Functional and presentation currency

The individual Financial Statements of each entity in 
the Group are presented in the currency of the primary 
economic environment in which the entity operates, which 
is the functional currency. 

The Consolidated Financial Statements are presented in 
Pounds Sterling, which is the Group’s presentation currency. 

(ii) Transactions and balances

Transactions in foreign currencies are converted into the 
respective functional currencies on initial recognition, 
using the exchange rates approximating those ruling at 
the transaction dates. Monetary assets and liabilities at 
the end of the reporting period are translated at the rates 
ruling as of that date. Non-monetary assets and liabilities 
are translated using exchange rates that existed when the 
values were determined. All exchange differences are 
recognised in profit or loss.

(iii) Foreign operations

Assets and liabilities of foreign operations are translated 

to Pounds Sterling at the rates of exchange ruling at the 
end of the reporting period. Revenues and expenses 
of foreign operations are translated at the average rate 
of exchange. All exchange differences arising from 
translation are taken directly to other comprehensive 
income and accumulated in equity under the foreign 
exchange translation reserve. On the disposal of a foreign 
operation, the cumulative amount recognised in other 
comprehensive income relating to that particular foreign 
operation is reclassified from equity to profit or loss.

Goodwill and fair value adjustments arising from the 
acquisition of foreign operations are treated as assets 
and liabilities of the foreign operations and are recorded 
in the functional currency of the foreign operations and 
translated at the closing rate at the end of the reporting 
period. Exchange differences are recognised in other 
comprehensive income.

(f) Financial instruments

Financial instruments are recognised in the statements of 
financial position when the Group has become a party to 
the contractual provisions of the instruments.

Financial assets are derecognised when the contractual 
rights to receive cash flows from the financial assets 
have expired or have been transferred and the Group 
has transferred substantially all the risks and rewards of 
ownership. 

(i) Financial assets 

On initial recognition, financial assets are classified as 
financial assets at fair value through profit or loss, unless 
criteria are met for classifying and measuring the asset 
at either amortised cost or fair value through other 
comprehensive income. 

Management determines the classification of its financial 
assets at initial recognition. 

• 

 Loans and receivables financial assets

Trade receivables and other receivables are held 
within a business model whose objective is to 
collect contractual cash flows which are solely 
payments of principals and interest and therefore 
classified as subsequently measured at amortised 
cost using the effective interest method, less any 
impairment loss. Interest income is recognised 
by applying the effective interest rate, except for 
short-term receivables when the recognition of 
interest would be immaterial. The Group’s loans and 
receivables financial assets comprise ‘trade and other 
receivables’ and cash and cash equivalents included 
in the Consolidated Statement of Financial Position.

ii) Financial liabilities

Financial liabilities are recognised when, and only when, 
the Group becomes a party to the contractual provisions 
of the financial instrument.

All financial liabilities are recognised initially at fair 
value plus directly attributable transaction costs and 
subsequently measured at amortised cost using the 
effective interest method other than those categorised as 
fair value through profit or loss.

Fair value through the profit or loss category comprises 
financial liabilities that are either held for trading or 
are designated to eliminate or significantly reduce a 
measurement or recognition inconsistency that would 
otherwise arise. Derivatives are also classified as fair 
value through profit or loss unless they are designated as 
hedges. 

A financial liability is derecognised when the obligation 
under the liability is discharged, cancelled or expires. 
When an existing financial liability is replaced by another 
from the same party on substantially different terms, or the 
terms of an existing liability are substantially modified, such 
an exchange or modification is treated as a derecognition 
of the original liability and the recognition of a new liability, 
and the difference in the respective carrying amounts is 
recognised in the profit or loss.

(iii) Equity instruments

Ordinary shares are classified as equity. Incremental costs 
directly attributable to the issue of new shares or options 
are shown in equity as a deduction, net of tax, from 
proceeds. Dividends on ordinary shares are recognised 
when paid.

Financial instruments are offset when the Group has a 
legally enforceable right to offset and intends to settle 
either on a net basis or to realise the asset and settle the 
liability simultaneously.

(g) Property, plant and equipment 

Property, plant and equipment are stated at cost less 
accumulated depreciation and impairment losses, if any. 
The cost of an item of property, plant and equipment 
initially recognised includes its purchase price and any 
cost that is directly attributable to bringing the asset to 
the location and condition necessary for it to be capable 
of operating in the manner intended by management. 
Subsequent costs are included in the asset’s carrying 
amount only when the cost is incurred and it is probable 
that the future economic benefits associated with the 
asset will flow to the Group and the cost of the asset can 
be measured reliably. 

Depreciation is calculated under the straight-line method 
to write off the depreciable amount of the assets over their 

estimated useful lives. The principal annual rates used for 
this purpose are:

Computer equipment 
Furniture and fittings   
Office equipment 
Leasehold improvements 

33%  
20%  
20% 
Over the shorter of the  
remaining useful life 
and life of the lease

The depreciation method, useful lives and residual values 
are reviewed, and adjusted if appropriate, at the end of 
each reporting period to ensure that the amounts, method 
and periods of depreciation are consistent with previous 
estimates and the expected pattern of consumption of 
the future economic benefits embodied in the items of the 
property, plant and equipment. 

(h) Impairment 

(i) Impairment of financial assets

All financial assets (other than those categorised at fair 
value through profit or loss), are assessed at the end of 
each reporting period based on the deterioration of 
credit risk since initial recognition. An allowance for credit 
losses is recognised based on potential shortfalls in future 
cash flows discounted to present value multiplied by the 
likelihood of the shortfalls occurring. 

An impairment loss in respect of loans and receivables 
financial assets is recognised in profit or loss and is 
measured as the difference between the asset’s carrying 
amount and the present value of estimated future cash 
flows, discounted at the financial asset’s original effective 
interest rate.

In a subsequent period, if the amount of the impairment 
loss decreases and the decrease can be related 
objectively to an event occurring after the impairment was 
recognised, the previously recognised impairment loss is 
reversed through profit or loss to the extent that the carrying 
amount of the asset at the date the impairment is reversed 
does not exceed what the amortised cost would have 
been had the impairment not been recognised.

The Group has adopted the simplified expected credit 
loss model for its trade receivables and contract assets, 
as required by IFRS 9 to assess impairment, for further 
information see Note 30.

(ii) Impairment of non-financial assets

The carrying values of intangible assets are reviewed at 
the end of each reporting period for impairment when 
there is an indication that the assets might be impaired. 
Impairment is measured by comparing the carrying values 
of the assets with their recoverable amounts. 

 
 
 
 
  
  
 
 
 
 
 
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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

An impairment loss is recognised in profit or loss 
immediately. 

In respect of assets other than goodwill, and when 
there is a change in the estimates used to determine 
the recoverable amount, a subsequent increase in the 
recoverable amount of an asset is treated as a reversal 
of the previous impairment loss and is recognised to the 
extent of the carrying amount of the asset that would have 
been determined (net of amortisation and depreciation) 
had no impairment loss been recognised. The reversal is 
recognised in profit or loss immediately. 

(i) Income taxes

Income tax for each reporting period comprises current 
and deferred tax.

Current tax is the expected amount of income taxes 
payable in respect of the taxable profit for the year and is 
measured using the tax rates that have been enacted or 
substantively enacted at the end of the reporting period.

Deferred tax is provided in full, using the liability method, 
on temporary differences arising between the tax bases 
of assets and liabilities and their carrying amounts in the 
Financial Statements. 

Deferred tax liabilities are recognised for all taxable 
temporary differences other than those that arise from 
goodwill or from the initial recognition of an asset or liability 
in a transaction which is not a business combination and 
at the time of the transaction, affects neither accounting 
profit nor taxable profit.

Deferred tax assets are recognised for all deductible 
temporary differences, unused tax losses and unused tax 
credits to the extent that it is probable that future taxable 
profits will be available against which the deductible 
temporary differences, unused tax losses and unused 
tax credits can be utilised. The carrying amounts of 
deferred tax assets are reviewed at the end of each 
reporting period and reduced to the extent that it is no 
longer probable that sufficient future taxable profits will be 
available to allow all or part of the deferred tax assets to 
be utilised.

Deferred tax assets and liabilities are measured at the tax 
rates that are expected to apply in the period when the 
asset is realised or the liability is settled, based on the tax 
rates that have been enacted or substantively enacted at 
the end of the reporting period.

Unrecognised deferred tax assets are reassessed at each 
reporting date and are recognised to the extent that it 
has become probable that future taxable profit will allow 
deferred tax assets to be recovered.

(j) Cash and cash equivalents

(i) Content & Services

(ii) Software & Platforms

Cash and cash equivalents comprise cash in hand, bank 
balances, deposits with financial institutions and short-
term, highly liquid investments that are readily convertible 
to known amounts of cash and which are subject to an 
insignificant risk of changes in value.

(k) Employee benefits

(i) Short-term benefits

Wages, salaries, paid annual leave and sick leave, 
bonuses and non-monetary benefits are accrued in the 
period in which the associated services are rendered by 
employees of the Group.

(ii) Defined contribution plans

A defined contribution plan is a pension plan under which 
the Group pays fixed contributions into a separate entity. 
The Group has no legal or constructive obligations to pay 
further amounts if the fund does not hold sufficient assets 
to pay all employees the benefits relating to employee 
service in the current and prior periods. The Group’s 
contributions to defined contribution plans are recognised 
in profit or loss in the period to which they relate. 

(l) Provisions, contingent liabilities

Provisions for property lease dilapidations are recognised 
when the Group has a present or constructive obligation 
as a result of past events, when it is probable that an 
outflow of resources embodying economic benefits will 
be required to settle the obligation, and when a reliable 
estimate of the amount can be made. Provisions are 
reviewed at the end of each financial reporting period 
and adjusted to reflect the current best estimate. Where 
the effect of the time value of money is material, the 
provision is the present value of the estimated expenditure 
required to settle the obligation.

A contingent liability is not recognised but is disclosed 
in the Notes to the Financial Statements when there is a 
possible obligation which arises from past events whose 
outcome is uncertain or when it is not probable that there 
will be an outflow of economic resources. When a change 
in the probability of an outflow occurs so that the outflow is 
probable, it will then be recognised as a provision.

(m) Revenue from contracts with customers and other income

Group revenue represents the fair value of the 
consideration received or receivable for the rendering 
of services and sale of software licencing, net of value 
added tax and other similar sales-based taxes, rebates 
and discounts after eliminating intercompany sales. 

Revenue within the Group’s Content & Services division 
comprises of content, consulting, platform development 
and the provision of training which are provided under 
fixed-price and time and materials contracts. Fixed-
price contracts are recognised on the percentage of 
completion method unless the outcome of the contract 
cannot be reliably determined, in which case contract 
revenue is only recognised to the extent of contract costs 
incurred that are recoverable. This is because either the 
Group is creating an asset with no alternative use to it 
and the contract contains the right to payment for work 
completed to date, or the customer is simultaneously 
receiving and consuming the benefits of the Group’s 
services as it performs. Foreseeable losses, if any, are 
provided for in full as and when it can be reasonably 
ascertained that the contract will result in a loss. The stage 
of completion is determined based on the proportion 
of contract costs incurred compared to total estimated 
contract costs.

The cost-based method is used to determine the 
percentage of completion because as management 
have significant expertise in this approach they are able to 
assess the stage of completion and margin of a project on 
an accurate and consistent basis. 

Business development costs incurred as part of our bid 
or tender process are expensed as incurred. Only if and 
when a project is won and contracted are project costs 
accounted for within long-term contracts through Cost of 
Sale. There are no material costs incurred during the period 
between the contract being awarded and service delivery 
commencing. 

For fixed-price contracts, the customer pays the fixed 
amount based on a payment schedule. If the services 
rendered by the Group exceed the payment, an amount 
recoverable on contracts asset is recognised. Conversely, 
if the payments exceed the services rendered, a liability 
is recognised. If the contract is time- and materials-based 
and includes an hourly fee, revenue is recognised over 
time in the amount to which the Group has the right to 
invoice.

Contract work in progress is stated at costs incurred, less 
those amounts transferred to profit or loss, after deducting 
foreseeable losses and payments on account not 
matched with revenue.

Amounts recoverable on contracts are included in current 
assets and represent revenue recognised in excess of 
payments on account. 

Revenue from subscriptions such as SaaS, “right to 
access” licences, hosting and support and maintenance 
is recognised evenly over the contractual period of the 
licence as the customer simultaneously receives and 
consumes the benefits of the Group’s services. 

Perpetual licences and on-premise software licences 
where all material obligations of the Group to the 
customer have been met on the delivery of the licence 
are recognised at the point in time when the software 
has been delivered to the customer as these meet the 
definition of “right to use” licences. 

Some contracts include multiple deliverables, such as 
professional service fees with the delivery of a licence. 
However, the professional services do not significantly 
customise the software and the promises in the contract 
are not highly interdependent, so these are recognised as 
separate performance obligations. Contracts may also 
include an on-premise software licence with support and 
maintenance services. The customer can benefit from both 
services on their own or with other readily-available resources 
and the software is functional upon transfer of the licence 
key, so these are recognised as separate performance 
obligations. Where multiple deliverables are concluded not 
to be distinct, they are combined with another deliverable 
until the distinct performance obligation definition is met. 
Where a contract includes multiple performance obligations, 
the transaction price will be allocated to each performance 
obligation based on the stand-alone selling prices where 
available. Where these are not directly observable, they are 
estimated based on expected cost plus margin.

Incremental contract costs are capitalised and amortised on 
a consistent basis with the pattern of transfer of the service to 
which the asset relates.

Critical accounting estimates and judgements

For services revenue, the stage of completion is determined 
based on the proportion of contract costs incurred compared 
to total estimated contract costs. The outcome of a 
development project can be determined with reasonable 
certainty when a project budget is agreed which sets out 
milestones and costs for all project deliverables. Staff and 
contractors record their actual time and external costs spent 
on each project which is regularly reviewed against budget.

In making its estimation as to the amounts recoverable on 
contracts, management considers estimates of anticipated 
revenues and costs from each contract and monitors the 
need for any provisions for losses arising from adjustments to 
underlying assumptions if this indicates it is appropriate. The 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

amount of profit or loss recognised on a contract has a direct 
impact on the Group’s results and carrying value of amounts 
recoverable on contracts. The Directors are satisfied that their 
judgement is based on a reasonable assessment of the future 
prospects for each contract. 

During the year to 31 December 2019 management reviewed 
the contracts in place and did not note any contracts 
where there was specific increased estimation uncertainty. 
Management has reviewed contracts that were ongoing at 
the prior year end and there were no significant adjustments 
to the budgeted margin.

Where the stand-alone selling price of support and 
maintenance services bundled in an on-premise licence 
contract are not observable, management allocates the 
transaction price to the distinct performance obligations 
based on expected cost plus margin, the basis of this 
calculation is derived from historic experience and data.

(n) Operating segments

The Group operates as three reportable segments, the 
Software & Platforms division, the Content & Services 
division and the Other segment which includes rental 
income. An operating segment is a component of the 
Group that engages in business activities from which 
it may earn revenues and incur expenses, including 
revenues and expenses that relate to transactions with 
any of the Group’s other components. An operating 
segment’s operating results are reviewed regularly by the 
chief operating decision maker to make decisions about 
resources to be allocated to the segment and assess its 
performance, and for which discrete financial information 
is available.

(o) Share-based payment arrangements

Equity-settled share-based payments to employees and 
others providing similar services are measured at the fair 
value of the equity instruments at the grant date. Details 
regarding the determination of the fair value of equity-
settled share-based transactions are set out in Note 25 to 
the Consolidated Financial Statements.

3. Summary of critical accounting 
estimates and judgements
The preparation of financial information in conformity with 
IFRS requires the use of certain critical accounting estimates. 
It also requires the Directors to exercise their judgement in 
the process of applying the accounting policies which are 
detailed above. These judgements are continually evaluated 
by the Directors and management and are based on 
historical experience and other factors, including expectations 

of future events that are believed to be reasonable under the 
circumstances. 

The key estimates and underlying assumptions concerning the 
future and other key sources of estimation uncertainty at the 
statement of financial position date, that have a significant 
risk of causing a material adjustment to the carrying amounts 
of assets and liabilities within the next financial period, are 
reviewed on an ongoing basis. Revisions to accounting 
estimates are recognised in the period in which the estimate is 
revised if the revision affects only that period, or in the period 
of the revision and future periods if the revision affects both 
current and future periods.

(i) Judgements

Revenue recognition

See Note 2 (m). 

Valuation of intangible assets

The determination of the fair value of assets and liabilities 
including goodwill arising on the acquisition of businesses, 
the acquisition of industry-specific knowledge, software 
technology, branding and customer relationships, whether 
arising from separate purchases or from the acquisition 
as part of business combinations, and development 
expenditure which is expected to generate future 
economic benefits, are based, to a considerable extent, 
on management’s estimations.

The fair value of these assets is determined by discounting 
estimated future net cash flows generated by the asset 
where no active market for the assets exists. The use of 
different assumptions for the expectations of future cash 
flows and the discount rate would change the valuation of 
the intangible assets.

During the year to 31 December 2019, the Group acquired 
Breezy HR Inc. (‘Breezy HR’), see Note 12. On acquisition 
the Group recognised intangible assets of £3.7m, the most 
significant of which related to the intellectual property 
held by Breezy HR. Management used a replacement 
cost model to establish the fair value. The significant 
assumptions used in this model were the time needed 
to rebuild the asset in the state it was acquired and the 
average employee salaries and other costs incurred in the 
rebuild.

If the time needed to rebuild the asset was adjusted by 
10% then the impact on the value of the asset would 
be plus or minus £0.2 million. If the average employee 
salaries were adjusted by 20% then the impact on the 
value of the asset would be plus or minus £0.4 million. 

(ii) Estimates

•  Growth in adjusted EBIT;

Useful Economic Lives of Acquired Intangibles

On acquisition, the useful economic lives of acquired 
intangibles, which are key estimates, are assessed by 
management. The Breezy HR acquisition during the year 
gave rise to the following acquired intangible assets with 
their associated estimated useful economic lives.

Customer Relationships 

Intellectual Property   

5 years   

4 years

The useful economic life of the customer relationships 
was based on the historical length of relationships with 
top customers as well as observed attrition rates. The net 
present value of economic benefits to be derived from the 
asset beyond this period appeared to be immaterial.

In assessing the useful economic lives of the intellectual 
property, management took factors into account such 
as how often the software is changing and developing 
and the historical change in the software code as well as 
external factors such as how the development framework 
is supported by third parties. 

The brand’s useful economic life was based on how long 
management expects to derive economic benefits from 
the asset, and the net present value of economic benefits 
beyond this life appear to be immaterial. 

All useful economic lives were benchmarked against other 
guideline companies.

Impairment reviews

IFRS requires management to undertake an annual test 
for impairment of indefinite lived assets (goodwill) and, 
for finite lived assets, to test for impairment if events or 
changes in circumstances indicate that the carrying 
amount of an asset may not be recoverable.

Goodwill impairment testing is an area involving 
management estimates, requiring assessment as to 
whether the carrying value of assets can be supported 
by the net present value of future cash flows derived from 
such assets using cash flow projections which have been 
discounted at an appropriate rate. In calculating the net 
present value of the future cash flows, certain assumptions 
are required to be made in respect of highly uncertain 
matters including management’s expectations of:

• 

• 

Long-term growth rates; and

The selection of discount rates to reflect the risks 
involved.

The adjusted EBIT is calculated on the same basis as the 
adjusted EBIT within the Statement of Comprehensive 
Income. The Group prepares and approves a detailed 
annual budget, three-year strategic plan and five-year 
management plan for its operations, which are used in the 
value in use calculations.

See Note 13 for details of how these estimates and 
judgements have been applied.

Deferred Tax

Income tax expense, deferred tax assets and liabilities 
and liabilities for unrecognised tax benefits reflect 
management’s best estimate of current and future taxes 
to be paid. The Group is subject to income taxes in the U.K. 
and several other foreign jurisdictions.

The deferred tax balances relate to temporary differences 
arising between the tax bases of assets and liabilities 
and their carrying amounts in the Financial Statements. 
Deferred tax assets are recognised to the extent that 
it is probable that the future taxable profits will allow 
the deferred tax assets to be recovered. In evaluating 
the Group’s ability to recover deferred tax assets in the 
jurisdiction from which they arise, management considers 
all available positive and negative evidence, includings 
historic and projected future performance, and external 
market factors.

See Note 19 for details of how these estimates and 
judgements have been applied.

4. Changes in accounting policies
As noted above, the Group has adopted IFRS 16 Leases from 
1 January 2019.

On transition to IFRS 16 the weighted average incremental 
borrowing rate applied to the lease liabilities recognised 
under IFRS 16 was 3.5%. The incremental borrowing rate used 
was based on the three-month LIBOR rates in the respective 
asset territories (98% of which were based in either the U.S. 
or U.K.) plus a 1.6% margin commensurate with the margin 
payable under the Group’s current debt finance facility as at 
1 January 2019.

   
 
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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

See Note 2 (a) for details on the practical expedients and accounting policy choices taken.

The change in accounting policy affected the following items in the balance sheet as at 1 January 2019 and 31 December 
2019:

The operating lease commitments disclosed at 31 December 2018 per the Annual Report 2018 were £12,724,000, which was 
an error due to a missing property lease not included within this figure. The balance has been corrected in the reconciliation 
above. No further financial statement line items have been affected by this error.

Right-of-use asset

Lease liability:

Current liability

Non-current liability

Total lease liability

Rental lease expense under IAS 17

Replaced by:

Depreciation of right-of-use asset

Adjustment for sublease

Finance charges on lease liability

Total expense to profit and loss

Net reduction in expense

As at 31 December 2019

As at 1 January 2019

£’000  

9,864

2,880

9,077

11,957

 £’000

11,938

2,831

11,634

14,465

Year ended 31 December 2019

 £’000

3,378

(2,489)

(11)

(468)

(2,968)

410

The net impact on retained earnings on 1 January 2019 was a decrease of £2.5 million.

The following is a reconciliation of total operating lease commitments at 31 December 2018 (as disclosed in the financial 
statements to 31 December 2018, restated) to the lease liabilities recognised at 1 January 2019:

Total operating lease commitments disclosed at 31 December 2018 (restated)

Recognition exemptions:

Leases with remaining lease terms of less than 12 months

Operating lease liabilities before discounting

Discounted using incremental borrowing rate at 1 January 2019 (3.5%)

Total lease liabilities recognised under IFRS 16 at 1 January 2019

Year ended 31 December 2019

 £’000

15,366

(33)

15,333

14,465

14,465

Additional profit or loss and cash flow information

Income from subleasing office premises

Total cash outflow in respect of leases in the year

Expense related to short-term leases not accounted for under IFRS 16

Year ended 31 December 2019

 £’000

210

(3,275)

(77)

Additions to right of use assets during 2019 totalled £429,000. See Notes 11, 22 and 30 for further details on IFRS 16.

5. Segment analysis
IFRS 8 requires operating segments to be identified on the 
basis of internal reports about components of the Group 
that are regularly reviewed by the chief operating decision 
maker (which takes the form of the Board of Directors of the 
Company), in order to allocate resources to the segment and 
to assess its performance.

The Directors of the Company consider there to be three 
reportable segments, being the Software & Platforms division, 
the Content & Services division, and an Other segment which 

includes rental income. A majority of sales were generated 
by the operations in the United States in the year ended 31 
December 2019 and in the year ended 31 December 2018.

Income and expenses relating to the Group’s administrative 
functions have been apportioned to the operating segments 
identified. 

Geographical information

The Group’s revenue from external customers and non-current 
assets by geographical location are detailed below.

31 Dec 2019

Revenue 

Non-current assets

31 Dec 2018

Revenue 

Non-current assets

U.K.

Mainland 
Europe

United States

Canada

Asia Pacific

Rest of the 
world

Total

£’000  

 £’000

£’000

 £’000

£’000

£’000

  £’000

25,808

31,029

24,859

28,412

8,738

-

7,263

-

84,454

194,658

52,912

197,969

5,165

29

3,766

68

2,459

15,136

2,253

18,735

3,479

-

2,838

-

130,103

240,852

93,891

245,184

65  

 plc Annual Report 2019

 plc Annual Report 2019  66

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

The Group’s revenue by nature is analysed as follows:

6. Profit/(loss) before taxation
Profit before taxation is arrived at after charging/(crediting):

Software & Platforms

Content & Services

Other

On-
premise 
Software 
Licences

Hosting 
and SaaS

Support 
and 
Mainte-
nance

Total

Content

Platform 
development

Consulting 
& Other

Total

Rental 
Income

Total

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

31 Dec 2019

Costs of acquisition 

Integration costs

Amortisation of acquired intangible assets 

Recurring

13,861

67,014

4,666

85,541

-

1,623

9,298

10,921

101

96,563

Amortisation of software development costs

Non-Recurring

1,633

759

697

3,089

18,345

6,903

5,203

30,451

-

33,540

15,494

67,773

5,363

88,630

18,345

8,526

14,501

41,372

101

130,103

3,888

101

14,298

- Salaries, allowances and bonuses

Depreciation & 
amortisation

EBIT

Amortisation 
of acquired 
intangibles

Share of losses of 
associates

Profit / (Loss) 
before tax

Additions to 
intangible assets

Total Assets

31 Dec 2018

(4,162)

31,577

(15,771)

-

10,309

15,729

223,987

Depreciation & 
amortisation

EBIT

Amortisation 
of acquired 
intangibles

Share of losses of 
associates

Profit / (Loss) 
before tax

Additions to 
intangible assets

Total Assets

(1,746)

19,111

(11,873)

(132)

(274)

162,071

279,928

Recurring

12,572

41,328

4,088

57,988

-

1,071

Non-recurring

1,166

4

676

1,846

19,262

5,765

4,963

2,938

6,034

27,965

13,738

41,332

4,764

59,834

19,262

6,836

7,901

33,999

(1,943)

-

(6,105)

9,344

101

41,022

(5,101)

-

-

-

(20,872)

-

-

100,094

-

-

15,729

324,081

58

64,080

-

-

-

29,811

93,891

(2,107)

(361)

6,822

58

25,991

(3,320)

-

-

-

(15,193)

(132)

3,657

58

3,441

3,972

36,859

-

-

166,043

316,787

Information about major customers

In the year ended 31 December 2019 and the year ended 31 December 2018, no customer accounted for more than 10 per 
cent of reported revenues. 

31 Dec 2019

31 Dec 2018

Note

12

13

13

11

8

8

7

7

7

£’000

249

-

20,872

2,433

204

81

32

3,672

839

24

49,168

4,104

1,083

-

77

468

248

1,487

-

3,509

(111)

£’000

2,621

2,397

15,193

1,107

203

182

19

1,000

915

23

38,330

3,073

764

2,290

-

-

54

1,512

(183)

3,761

(10)

31 Dec 2019

31 Dec 2018

£’000  

17,932

5,690

32%

2,436

-

14,678

 £’000

12,670

3,304

26%

1,107

178

10,651

Fees repayable to the company’s auditor and its associates 
for the audit of the Group’s annual accounts

Other fees payable to auditors:

- Corporate finance services

- Taxation

Depreciation

Directors’ fees (including compensation for loss of office)

Directors’ pension contributions

Staff costs (including Directors):

- Social security costs

- Defined contribution pension plan costs

Rental of offices

Rent of offices – short-term leases exempt from IFRS 16

Finance charges on IFRS 16

Finance charges on contingent consideration

Finance charges on borrowings

Fair value movement on contingent consideration

Acquisition-related deferred consideration and earn-outs

Interest income

Total research & development costs

Of which capitalised development costs

Capitalisation ratio

Amortisation of capitalised development costs

(Profit) or loss on disposal

Research & development costs recognised in P&L

67  

 plc Annual Report 2019

 plc Annual Report 2019  68

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

Year ended 31 December 2019

Year ended 31 December 2018

A reconciliation of income tax expense applicable to the profit before taxation at the statutory tax rate to the income tax 
expense at the effective tax rate of the Group is as follows:

7. Staff costs

The average monthly number of employees was:

Production

Administration

Management

Aggregate remuneration (including Directors):

Wages and salaries (including bonuses)

Social security costs

Share-based payments

Pension costs

No.

626

100

6

732

£’000

49,168

4,104

3,111

1,083

57,466

No.

519

97

7

623

£’000

38,330

3,073

1,254

764

43,421

8. Directors’ remuneration, interests and transactions
Directors’ remuneration, interests and transactions are disclosed in the Report of the Remuneration Committee. 

9. Income tax

Current tax expense:

- U.K. Current Tax on profits for the year

- Adjustments in respect to prior years

- Foreign Current Tax on profits for the year

Total current tax

Deferred tax (Note 19)

- Origination and reversal of temporary differences

- Adjustments in respect to prior years

- Change in deferred tax rate

Total deferred tax

Income tax expense/(credit)

31 Dec 2019

31 Dec 2018

£’000

511

706

4,156

5,373

(1,369)

(662)

84

(1,947)

3,426

£’000

1,179

(416)

1,682

2,445

(2,395)

(780)

-

(3,175)

(730)

Adjustments in respect to prior years primarily relates to the 2018 tax charge for Learning Technologies Group (Hong Kong) 
Limited (formally known as NetDimensions Limited) of £611,000. The remaining difference relates to other minor variances 
between prior period provisions and final tax returns, and changes in the market value of LTG shares when calculating the 
share-based payment deferred tax assets. 

Profit before taxation

Tax calculated at the domestic tax rate of 19% (2018: 19.00%):

Tax effects of: 

Income not subject to tax

Expenses not deductible for tax purposes

Joint venture/associate results reported net of tax

Tax deductions not recognised as an expense

Utilisation of previously unrecognised or acquired tax losses

Tax losses in the year for which no deferred tax is recognised

Difference between deferred and current tax rate

Adjustments in respect to prior years

Difference in foreign exchange rates

Effect of different international tax rates 

Changes in deferred tax rate

Income tax (credit)/expense

31 Dec 2019

31 Dec 2018

£’000

14,298

2,717

(1,036)

188

-

(246)

-

1

1,030

44

(70)

882

(84)

3,426

£’000

3,441

654

(184)

1,325

25

(232)

(1,475)

125

-

(1,196)

-

228

-

(730)

The aggregate current and deferred tax directly credited to equity amounted to £1,352,000 (2018: £425,000).

10. Earnings per share

Basic profit per share 

Diluted profit per share

Adjusted basic earnings per share

Adjusted diluted earnings per share 

31 Dec 2019

31 Dec 2018

Pence

1.628

1.584

4.865

4.736

Pence

0.655

0.641

3.300

3.232

Basic earnings per share is calculated by dividing the profit/loss after tax attributable to the equity holders of the Group by the 
weighted average number of shares in issue during the year. 

Diluted earnings per share is calculated by adjusting the weighted average number of shares outstanding to assume 
conversion of all potential dilutive shares, namely share options or deferred consideration payable in shares where the 
contingent conditions have been met.

69  

 plc Annual Report 2019

 plc Annual Report 2019  70

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

In order to give a better understanding of the underlying operating performance of the Group, an adjusted earnings per share 
comparative has been included. Adjusted earnings per share is stated after adjusting the profit after tax attributable to equity 
holders of the Group for certain charges as set out in the table below. Adjusted diluted earnings per share has been calculated 
to also include the contingent shares payable as deferred consideration on acquisitions where the future conditions have not 
yet been met, as shown below. 

The calculation of earnings per share is based on the following earnings and number of shares.

11. Property, plant and equipment

Right of use assets

Cost

Computer 
equipment

Fixtures and
fittings

Motor 
vehicles

Leasehold
improvements

Computer 
equipment

Property

Total

£’000

£’000 

£’000

£’000

£’000

£’000

£’000

Profit after 
tax

£’000

Weighted 
average 
number of 
shares

2019

‘000

Pence per 
share

Profit 
after tax 
(restated)

Pence

£’000

Weighted 
average 
number of 
shares

2018

‘000

Pence per 
share

Pence

Basic earnings per ordinary share attributable to the 
owners of the Parent

10,872

668,045

1.628

4,171

637,326

0.655

Effect of adjustments:

Amortisation of acquired intangibles

Acquired intangibles written down

Share-based payment costs

Integration costs

Cost of acquisitions

Fair value movement on contingent consideration

Deferred consideration and earn-outs from acquisitions

Net foreign exchange differences on financing activities

Interest receivable

Finance expense

Income tax expense

Effect of adjustments

Adjusted profit before tax

Tax impact after adjustments

20,872

-

3,111

-

249

-

3,509

-

(111)

248

3,426

31,304

42,176

(9,674)

-

-

-

Adjusted basic earnings per ordinary share

32,502

668,045

15,193

681

1,254

2,397

2,621

(183)

3,761

(3,608)

(10)

54

(730)

21,430

25,601

(4,572)

-

-

-

21,029

637,326

3.362

-

(0.717)

3.300

4.686

-

(1.449)

4.865

Effect of dilutive potential ordinary shares: 

Share options

Deferred consideration payable (conditions met)

Deferred consideration payable (contingent)

-

-

-

18,233

(0.129)

-

-

-

-

-

-

-

13,267

(0.068)

-

-

-

-

Adjusted diluted earnings per ordinary share

32,502

686,278

4.736

21,029

650,593

3.232

Diluted earnings per ordinary share attributable to the 
owners of the Parent

10,872

686,278

1.584

4,171

650,593

0.641

Cost

At 1 January 
2018

Additions on 
acquisitions

Additions

Foreign 
exchange 
differences

Disposals

At 31 
December 
2018

Additions on 
transition to 
IFRS 16

Additions on 
acquisitions

Additions

Foreign 
exchange 
differences

Disposals

At 31 
December 
2019

1,997

1,417

216

51

(129)

3,552

-

18

506

(9)

(1,477)

2,590

Accumulated depreciation

At 1 January 
2018

Charge for the 
year 

Disposals

At 31 
December 
2018

Charge for the 
year 

Disposals

At 31 
December 
2019

Net book value

At 31 
December 
2018

At 31 
December 
2019

1,359

844

(58)

2,145

898

(1,385)

1,658

1,407

932

611

74

384

25

(116)

978

-

11

55

(18)

(180)

846

460

99

(116)

478

180

(284)

374

500

472

8

-

-

-

(8)

-

-

-

-

-

-

-

8

-

(8)

-

-

-

-

-

-

261

59

178

4

(136)

366

-

-

126

18

(220)

290

208

57

(136)

129

93

(215)

7

237

283

-

-

-

-

-

-

-

-

-

-

-

-

2,877

1,550

778

80

(389)

4,896

83

11,855

11,938

-

-

-

-

266

163

94

295

850

85

(123)

(2,000)

83

12,255

16,064

2,035

1,000

(283)

2,752

3,672

(1,911)

4,513

-

2,441

(27)

2,414

-

2,144

9,841

11,551

-

60

-

60

-

23

71  

 plc Annual Report 2019

 plc Annual Report 2019  72

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

13. Intangible assets

12. Acquisitions

Breezy HR, Inc.

On 17 April 2019, LTG announced the acquisition of Breezy 
HR (‘Breezy HR’) for initial cash consideration of $12.7 million 
funded by the Group’s existing cash and bank facilities. The 
acquisition supported LTG’s strategic goal to achieve run-rate 
EBIT of at least £55 million by the end of 2021. 

Breezy HR is a fast-growing talent acquisition software 
business, providing small to medium sized businesses (SMB) 
with feature-rich, intuitive and user-friendly recruitment 
software to optimise their recruitment processes and 
maximise productivity. Breezy HR now operates as a separate 
business within PeopleFluent. 

Further performance-based payments, capped at $17.0 
million are payable in cash to the Breezy HR sellers based 
on ambitious revenue growth targets in each of the years 
ending 31 December 2019, 2020 and 2021. In addition to this, 
there is a contingent earn-out bonus equal to approximately 
6% of the above payable to staff. These payments are 
linked to continuous employment so are excluded from the 
acquisition consideration and instead are recognised as 
an expense over the service period within the Statement of 
Comprehensive Income.

The following table summarises the consideration paid for 
Breezy HR, the fair value of assets acquired and liabilities 
assumed at the acquisition date.

Cost

Fair value

Consideration

Cash paid

Total consideration

Recognised amounts of identifiable assets acquired and liabilities assumed

Cash and cash equivalents

Property, plant and equipment

Trade and other receivables

Trade and other payables

Impact of IFRS 16 adjustments on acquisition

Deferred tax assets on acquisition

Deferred tax liabilities on acquisition

Intangible assets identified on acquisition

Total identifiable net assets

Goodwill

Total

£’000

9,726

9,726

962

20

138

(597)

(9)

134

(961)

3,698

3,385

6,341

9,726

The goodwill arising is attributable to the acquired workforce, 
anticipated future profit from expansion opportunities and 
synergies of the business. The goodwill arising from the 
acquisition has been allocated to the Breezy HR CGU. Fair 
value adjustments have been recognised for acquisition-
related intangible assets and related deferred tax as well 
as future liabilities which are in alignment with accounting 
policies.

Acquisition-related intangible assets of £1.5 million relate 
to the valuation of the customer relationships which are 
amortised over a period of five years, and £2.2 million 
relates to the value of the acquired intellectual property and 
software development which is amortised over four years.

Acquisition costs of £0.2 million have been charged to the 
statement of comprehensive income in the year relating to 
the acquisition of Breezy HR.

A deferred tax liability of £1.0 million in respect of the 
acquisition-related intangible assets was established on 
acquisition (refer to Note 19). 

Breezy HR contributed £3.5 million of revenue for the period 
between the date of acquisition and the reporting date 
and £0.7 million of statutory profit before tax. This excludes 
the effect on the Group profit before tax of increased 
amortisation of acquired intangibles. If the acquisition 
of Breezy HR had been completed on the first day of the 
financial year, Group revenues would have been £1.0 million 
higher and Group profit attributable to equity holders of 
the parent would have been £1.6 million lower including 
adjustments to include a full year of amortisation on acquired 
intangibles.

Details regarding the strategic decisions to acquire Breezy 
HR can be found in the Chairman’s statement and Strategic 
Report on pages 1 and 13 respectively. 

Cost

At 1 January 2018

Additions on acquisitions

Additions

Disposals/impairment

Foreign exchange differences

At 31 December 2018

Additions on acquisition

Additions

Foreign exchange differences

At 31 December 2019

Accumulated amortisation

At 1 January 2018

Amortisation charged in year

Disposals/impairment

At 31 December 2018

Amortisation charged in year

At 31 December 2019

Carrying amount

At 31 December 2018

At 31 December 2019

Goodwil

Customer 
contracts & 
relationships 

Branding

Acquired IP

Internal 
Software 
Development

Total

£’000  

 £’000

£’000

£’000

 £’000

  £’000

46,050

80,968

-

-

5,240

132,258

6,341

-

(3,614)

134,985

-

-

-

-

-

-

132,258

134,985

45,020

44,635

-

-

3,084

92,739

1,454

-

(1,661)

92,532

11,813

11,956

-

23,769

15,125

38,894

68,970

53,638

1,788

1,723

-

(1,048)

114

2,577

-

-

(53)

2,524

590

447

(367)

670

298

968

1,907

1,556

1,445

35,413

-

-

1,574

38,432

2,244

-

(996)

3,410

-

3,304

(178)

153

6,689

-

5,690

(90)

97,713

162,739

3,304

(1,226)

10,165

272,695

10,039

5,690

(6,414)

39,680

12,289

282,010

464

2,790

-

3,254

5,449

8,703

35,178

30,977

1,437

1,107

-

2,544

2,433

4,977

4,145

7,312

14,304

16,300

(367)

30,237

23,305

53,542

242,458

228,468

Goodwill and acquisition-related intangible assets 
recognised have arisen from acquisitions. Refer to Note 12 
for further details of acquisitions undertaken during the year. 
Internal software development reflects the recognition of 
development work undertaken in-house.

The amortisation charge for the year of £23.3 million includes 
£20.9 million relating to acquired intangibles. Amortisation 

is included within operating expenses in the Statement of 
Comprehensive Income.

Goodwill acquired in a business combination is allocated, 
at acquisition, to the cash generating units (‘CGUs’) that are 
expected to benefit from that business combination. The 
Group has ten CGUs. The carrying amount of goodwill has 
been allocated as follows: 

Goodwill

Growth rate

Pre-tax discount rate

CGU

LEO

Preloaded

Eukleia

Rustici

PeopleFluent

Affirmity

VectorVMS

Gomo

Watershed

Breezy HR

2019

£’000

7,742*

2,180

2,764

13,280

42,761

18,864

37,300

1,381*

2,404

6,309

2018

£’000

7,435

2,180

2,764

13,726

43,875

19,496

38,552

1,746

2,484

-

134,985

132,258

2019

2018

%

4%

4%

4%

9%

7%

4%

4%

7%

12%

12%

%

4%

4%

4%

9%

7%

4%

4%

7%

-

-

2019

%

11.0%

12.5%

12.5%

12.5%

11.5%

11.0%

10.0%

14.0%

12.5%

12.0%

2018

%

11.0%

12.5%

12.5%

12.5%

11.5%

11.0%

10.0%

14.0%

-

-

*Part of the acquired Gomo business on the acquisition of PeopleFluent has been reallocated to the LEO CGU.

73  

 plc Annual Report 2019

 plc Annual Report 2019  74

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

The Group tests goodwill annually for impairment or more 
frequently if there are indications that goodwill might 
be impaired. The recoverable amounts of the CGUs are 
determined from value in use. The key assumptions for the 
value in use calculations are those regarding the discount 
rates (being the companies cost of capital), growth rates 
(based on past experience and pipeline in place) and future 
EBIT margins (which are based on past experience). The 
Group monitors its pre-tax Weighted Average Cost of Capital 
and those of its competitors using market data. In considering 
the discount rates applying to CGUs, the Directors have 
considered the relative sizes, risks and the inter-dependencies 
of its CGUs. The impairment reviews use a discount rate 
adjusted for pre-tax cash flows. The Group prepares cash 
flow forecasts derived from the most recent financial plan 
approved by the Board and extrapolates revenues, net 
margins and cash flows for the following four years based on 
forecast growth rates of the CGUs. Cash flows beyond this 
five-year period are also considered in assessing the need 
for any impairment provisions. The growth rates are based 
on internal growth forecasts of between 4% and 12% for 
the first five years. The terminal rate used for the value in use 
calculation thereafter is 2.5%.

In the case of the recently acquired Watershed and Breezy HR 
CGUs, the businesses are at an early stage of development. 
Although the CGUs generated revenue growth of c30% and 
c60% respectively in 2019 management has cautiously 
assumed average annual growth rates of only 12% during 
the next five years. In the case of VectorVMS CGU revenues 
declined c10% in 2019 and are anticipated to decline 
by c3% in 2020 primarily as a result of multi-year licences 

terminated prior to acquisition. Management has assumed 
the business will grow by an average rate of 4% over the next 
five years. 

Management has assessed that there is a reasonably 
possible change to the discount rate assumption for 
VectorVMS that could give rise to an impairment in the next 
12 months. If the discount rate were to increase to 11.5% an 
impairment would be indicated.

Customer contracts, relationships, branding and Acquired IP

These intangible assets include the Group’s aggregate 
amounts spent on the acquisition of industry-specific 
knowledge, software technology, branding and customer 
relationships. These assets arose from acquisition as part of 
business combinations.

The fair value of these assets is determined by discounting 
estimated future net cash flows generated by the asset where 
no active market for the assets exists. 

The cost of these intangible assets is amortised over the 
estimated useful life of each separate asset of between two 
and ten years. 

Internal software development 

Internal software development costs principally comprise 
expenditure incurred on major software development 
projects and the production of generic e-learning content 
where it is reasonably anticipated that the costs will be 
recovered through future commercial activity.

Capitalised development costs are amortised over the 
estimated useful life of between two and ten years. 

14. Investments accounted for using the equity method

Joint Venture 

The joint venture has share capital consisting solely of ordinary shares, which are held directly by the Group. The nature of the 
investment at 31 December 2018 and 31 December 2019 is listed below.

Name of entity

Country of Registration or 
Incorporation

Principal activity

Percentage of ordinary shares  
held by Group

LEO Brasil Tecnologia
Educacional Ltda  
(formerly Epic Brasil Tecnologia
Educacional Ltda)

Brazil

Bespoke e-learning

38%

On 27 August 2018, the Group entered into a debt for equity 
swap agreement whereby Epic Group Limited and the 
other 50% investor agreed to convert debts due from Leo 
Brasil Tecnologia Educacional Ltda (‘LEO Brazil’) to equity in 
the proportion to amounts owed at that date. Epic Group 
Limited had a total of $268,000 (equivalent to approximately 
£200,000) converted to equity and, following such 
conversion, its shareholding was reduced from 50% to 38%. 
As all amounts receivable from the investee had been written 
off by the Group, there was no financial impact, either on the 
carrying value of the investment or the results for the year. 

LEO Brazil is a private company and there is no quoted 
market price available for its shares.

Associates

The movements in associate investments is as follows:

Balance at beginning of year

 Share of losses for the year

Disposal on acquisition of 100% holding

The accounting reference date of LEO Brazil is coterminous 
with that of the Company.

There are no contingent liabilities or commitments relating to 
the Group’s interest in LEO Brazil.

Where the Group’s share of losses in LEO Brazil exceeds its 
interests in the company, the Group does not recognise 
further losses as it has no further obligation to make payments 
on behalf of the company. 

No further disclosures are provided on the grounds of 
materiality.

31 Dec 2019

31 Dec 2018

£’000

-

-

-

-

£’000

1,689

(132)

(1,557)

-

The Group acquired a 27.27% interest in Watershed on 28 January 2016, for a total consideration of $3.0 million (approximately 
£2.1 million). The Group increased its holding to 100% in November 2018 and since this date Watershed has been accounted 
for as a subsidiary rather than as an associate.

15. Trade receivables

31 Dec 2019

31 Dec 2018

Trade receivables

Allowance for impairment losses

Impairment losses:

At 1 January

Additions on acquisition

Additions/(disposals)

Foreign exchange

At 31 December

£’000

29,815

(904)

28,911

1,332

-

(418)

(10)

904

£’000

35,646

(1,332)

34,314

186

570

545

31

1,332

The Group’s normal trade credit term is 30 days. Other credit terms are assessed and approved on a case- by-case basis.

The fair value of trade receivables approximates their carrying amount, as the impact of discounting is not significant. No 
interest has been charged to date on overdue receivables.

75  

 plc Annual Report 2019

 plc Annual Report 2019  76

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

16. Other receivables, deposits and prepayments

19. Deferred tax assets/(liabilities) 

31 Dec 2019

31 Dec 2018

Current assets

Sundry receivables

Prepayments 

Non-current assets

Sundry receivables

Sundry receivables includes rent deposits and other sundry receivables.

17. Amount recoverable on contracts

Current assets

Contract assets

Non-current assets

Contract assets

£’000

326

2,152

2,478

120

120

£’000

1,118

2,779

3,897

161

161

31 Dec 2019

31 Dec 2018

£’000

4,699

4,699

713

713

£’000

3,397

3,397

421

421

18. Cash and cash equivalents
For the purpose of the statement of cash flows, cash and cash equivalents comprise the following:

Cash and bank balances

31 Dec 2019

31 Dec 2018

£’000

42,032

£’000

26,794        

Included within the cash balance the Company holds £203,000 on behalf of participants in the LTG U.S. Employee Stock 
Purchase Plan (2018: £nil) the liability for which is included within current liabilities.

Deferred tax assets

Share options

Tax losses

Short-term
timing differences

At 1 January 2018

Acquisition of subsidiaries

Deferred tax charge directly to the income statement

Deferred tax charged directly to equity

Exercise of share options

Exchange rate differences

At 31 December 2018

Acquisition of subsidiaries

Deferred tax charged directly to the income statement

Deferred tax charged directly to equity

Exercise of share options

At 31 December 2019

£’000

1,404

-

(15)

425

(1,084)

-

730

-

441

1,352

(183)

2,340

£’000

521

778

337

-

-

67

1,703

134

(202)

-

-

1,635

£’000

280

-

61

-

-

84

425

-

362

-

(1)

786

Deferred tax liabilities

Intangibles

Accelerated tax
depreciation

Short-term timing
differences

At 1 January 2018

Deferred tax on acquired intangibles and via acquisition

Deferred tax charge directly to the income statement

Exchange rate differences

At 31 December 2018

Deferred tax on acquired intangibles and via acquisition

Deferred tax charge directly to the income statement

Exchange rate differences

At 31 December 2019

£’000

(6,273)

(21,251)

3,250

(1,177)

(25,451)

(961)

4,772

657

£’000

(204)

(124)

(694)

174

(848)

-

(1,180)

-

£’000

-

(236)

236

-

-

-

(2,246)

-

(20,983)

(2,028)

(2,246)

(25,257)

Total

£’000

2,205

778

383

425

(1,084)

151

2,858

134

601

1,352

(184)

4,761

Total

£’000

(6,477)

(21,611)

2,792

(1,003)

(26,299)

(961)

1,346

657

77  

 plc Annual Report 2019

 plc Annual Report 2019  78

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

The deferred tax balances relate to temporary differences 
arising between the tax bases of assets and liabilities and 
their carrying amounts in the Financial Statements. Deferred 
tax assets are recognised to the extent that it is probable that 
the future taxable profits will allow the deferred tax assets to 
be recovered. 

Deferred tax assets of £20.0m (2018: £0.3m) relating to carried 
forward tax losses have not been recognised as it is not 
probable that future taxable profits will allow these deferred 
tax assets to be recovered. The Group has performed a 
continuing evaluation of its deferred tax asset valuation 

allowance on an annual basis to estimate whether sufficient 
future taxable income will be generated to permit use of the 
existing deferred tax assets. 

On the basis of this evaluation, as of 31 December 2019, the 
Group has concluded that it is not likely that PeopleFluent Inc 
and the wider Group will generate sufficient taxable income 
within the applicable net operating loss carry-forward periods 
to realise a portion of its deferred tax assets. This conclusion, 
and the resulting partial reversal of the deferred tax asset 
valuation allowance, is based upon consideration of a 
number of factors; particularly the impact of COVID-19 on  
the wider market.

20. Trade and other payables

31 Dec 2019

31 Dec 2018

Trade payables

Deferred income

Tax and social security

Contingent consideration

Acquisition-related deferred consideration and earn-outs

Accruals

£’000

1,508

49,219

603

-

3,230

8,231

£’000

924

56,417

2,109

8

3,205

9,807

62,791

72,470

The acquisition-related deferred consideration and earn-outs 
balance in 2019 relates wholly to the acquisition of Breezy 
HR. The balance in 2018 relates partly to the acquisition of 
Rustici Software LLC and partly to the acquisition of Watershed 
Systems Inc. This is treated as post-combination remuneration 
and is accrued over the service period. 

The deferred income balance relates mainly to the Group’s 
right to access licences, support and maintenance and 

hosting contracts which are recognised over the contract 
term as the customer receives and consumes the benefits 
of the service. All of the current liability deferred income 
balance at 31 December 2018 was recognised as revenue 
in 2019 and the currently liability deferred income balance 
at 31 December 2019 is expected to be recognised as 
revenue in 2020.

The contingent consideration relates wholly to the acquisition 
of Watershed Systems Inc and is a financial instrument held 
at fair value within the scope of IFRS 9 repayable during 2020, 
2021 and 2022.

The acquisition-related deferred consideration and earn-outs 
balance in 2019 relates partly to the acquisition of Watershed 
Systems Inc and partly to the acquisition of Breezy HR. The 
acquisition-related deferred consideration and earn-outs 
balance in 2018 relates wholly to the acquisition of Watershed 
Systems Inc. This is treated as post-combination remuneration 
and is accrued over the service period. 

The contract liabilities balance relates mainly to the Group’s 
right to access licences, support and maintenance and 
hosting contracts which are recognised over the contract 
term as the customer receives and consumes the benefits of 
the service. The non-current contract liabilities balance at 31 
December 2019 is expected to be recognised during 2021 
and 2022.

22. Borrowings
On the acquisition of PeopleFluent Holdings Corp. in 2018 the 
existing debt facility with Silicon Valley Bank (‘SVB’) was repaid 
and a new debt facility with SVB and Barclays was entered 
into for a total of $63.0 million. 

This is made up of a $42.0 million term loan and a $21.0 
million multicurrency revolving credit facility, both available to 
the Group for five years. The facility attracts variable interest 
based on LIBOR for the currency of the loan plus a margin of 
between 1.6% and 2.1%, based on the Group’s leverage.

The term loan is repayable with quarterly instalments of $2.1 
million with the balance repayable on the expiry of the loan 
in April 2023.

The bank loan is secured by a fixed and floating charge over 
the assets of the Group and is subject to various financial 
covenants.

The lease liabilities have arisen on adoption of IFRS 16 and 
are secured by the related underlying assets. See Note 30 
for the undiscounted maturity analysis of lease liabilities at 31 
December 2019. 

Current interest-bearing loans and borrowings

Non-current interest-bearing loans and borrowings

Current lease liabilities

Non-current lease liabilities

Total

31 Dec 2019

31 Dec 2018

£’000

6,344

31,858

2,880

9,077

50,159

£’000

6,602

31,657

-

-

38,259

23. Provisions

31 Dec 2018

31 Dec 2019

31 Dec 2018

21. Other long-term liabilities

31 Dec 2019

31 Dec 2018

At 1 January – brought forward

Acquisition-related deferred consideration and earn-outs

Contingent consideration

Contract liabilities

Other long-term liabilities

Total

£’000

165

2,542

5,449

287

8,443

£’000

20

2,378

6,603

7

9,008

Paid in the year

Addition 

Total

Provisions primarily relate to regulatory and legal costs that 
management considers are likely to be incurred as a result 
of historic events in the ordinary course of business. These 

include the Group’s share of dilapidation costs in respect of 
costs to be incurred at the end of property leases.

£’000

301

(50)

602

853

£’000

257

-

44

301

79  

 plc Annual Report 2019

 plc Annual Report 2019  80

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

24. Share capital

Shares were issued during the year as follows:

Number of 
shares

Share capital

Share premium

£’000

£’000

Merger 
reserve

£’000

Total

£’000

At 1 January 2019

666,892,349

2,501

147,560

31,983

182,044

Unapproved share option plan:

Shares issued on the exercise of options

2,227,739

8

656

-

664

At 31 December 2019

669,120,088

2,509

148,216

31,983

182,708

The par value of all shares is £0.00375. All shares in issue were allotted, called up and fully paid.

On 3 March 2015 the Group incorporated Learning Technologies Group (Trustee) Limited, a wholly owned subsidiary of the 
Company. The purpose of the company is to act as an Employee Benefit Trust (‘EBT’) for the benefit of current and previous 
employees of the Group. At 31 December 2019 the EBT holds 404,340 ordinary shares in the Company. These shares are held 
in treasury. 

A total of 2,227,739 ordinary shares were issued during the course of the year as a result of the exercise of employee share 
options.

25. Share-based payment transactions

The Group operates an Approved and Unapproved share 
option plan and Sharesave option scheme. The Group’s 
share-based payment arrangements are summarised below.

(a) Share option plans

As part of its strategy for executive and key employee 
remuneration, on Admission to AIM the Company 
established a Share Option Scheme under which share 
options may be granted to officers and employees or 
members of the Group. Under the rules of the Share Option 
Scheme, the Company may grant EMI options and/
or unapproved options. Prior to the reverse takeover by 

LTG in November 2013, Epic Group Limited ran their own 
share option scheme. Option holders in this plan either 
exercised their options or modified them into share options 
in the new scheme, such that they had a neutral effect 
on the option holders immediately before and after the 
amendment of the options. 

There is no limit on the number of shares, or the 
percentage of issued share capital, that can be used 
by the Company for share options. The rules of the Share 
Option Scheme do not comply with the ABI’s guidelines 
on policies and practices in respect of executive 
remuneration.

2019

2018

Number of options 

Weighted average  
exercise price

pence

Number of 
options 

Weighted average 
exercise price

Approved share option plan - Enterprise Management Incentive (‘EMI’):

At 1 January

3,939,044

17.794

12,144,513

Options granted by Company

Forfeited

Exercised during the year

At 31 December

-

-

(680,000)

3,259,044

-

-

20.415

17.247

-

(1,638,331)

(6,567,138)

3,939,044

pence

11.446

-

19.449

5.642

17.794

EMI options are granted to employees of the Group and vesting criteria are subject to challenging performance targets such 
as share price growth or other criteria such as annual sales. Except where agreed by the Board, options will lapse if an option 
holder ceases to be an employee of the Group. All EMI options are settled by equity.

2019

2018

Number of options 

Weighted average 
exercise price

22,059,901

12,833,334

(4,766,667)

(1,300,000)

28,826,568

pence

70.441

79.913

71.427

34.500

76.116

Number of 
options 

12,809,901

15,200,000

(4,800,000)

(1,150,000)

22,059,901

Weighted average 
exercise price

pence

39.295

93.679

69.079

36.326

70.441

At 1 January

Granted by Company

Forfeited

Exercised during the year

At 31 December

Unapproved options are granted to employees of the Group and vesting criteria are subject to challenging performance 
targets such as share price growth or other criteria such as annual sales. Except where agreed by the Board, options will 
lapse if an option holder ceases to be an employee of the Group. All unapproved options are settled by equity.

(b) Sharesave option scheme

The Company established the 2016, 2017, 2018 and 2019 
Learning Technologies Group plc Sharesave Scheme in 
April 2016, April 2017, April 2018 and April 2019 respectively. 
The scheme enables U.K. permanent employees of the 
Group to buy shares in the Company at a discount on 
maturity of a three-year savings contract, unless they are 
made redundant, in which case they can exercise their 
options, at the time of redundancy. The savings are held 
with the Yorkshire Building Society.

Each member of the scheme may save a fixed amount of 
up to £500 per month for three years at the end of which 
period, each employee may buy shares at a fixed price of 
29.6, 40.8, 68.4 and 55.0 pence per share respectively (the 
‘Option Price’), being a discount of 20% on the share price 
as of 26 April 2016, 20 April 2017, 11 April 2018 and 9 April 
2019 respectively. At the end of three years, an employee 
may either opt to buy shares at the Option Price or take the 
savings in cash.

Sharesave Option Scheme:

At 1 January

Granted by Company

Forfeited

Exercised during the year

At 31 December

2019

2018

Number of options 

Weighted average 
exercise price

Number of options 

Weighted average 
exercise price

2,297,473

764,189

(514,966)

(247,750)

2,298,946

pence

53.844

51.000

66.044

30.973

53.993

1,620,950

1,198,038

(81,525)

(439,990)

2,297,473

pence

33.436

68.400

43.862

20.146

53.844

(c) Employee stock purchase plan

The Company established the Learning Technologies 
Group plc U.S. and Canada Employee Stock Purchase 
Plan (ESPP) in May 2019. The scheme enables U.S. and 
Canadian permanent employees of the Group to buy 
shares in the Company at a discount on maturity of 
a two-year savings contract. The savings are held by 
PeopleFluent Inc and treated as restricted cash.

Each member of the scheme may save a fixed amount 
each month over the two-year period, at the end of which 

each employee may buy shares at a fixed price of 70.6p 
per share (the ‘Option Price’), being a discount of 15% on 
the share price as of 17 May 2019. No participant may 
purchase more than 40,000 shares during an offering 
period. At the end of two years, a participant’s option to 
purchase shares will be exercised automatically on the 
purchase date provided that the fair market value of the 
shares is greater than the purchase price, otherwise the 
accumulated payroll deductions held on behalf of a 
participant will be repaid promptly.

81  

 plc Annual Report 2019

 plc Annual Report 2019  82

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

2019

2018

Number of shares under option

Sharesave Option Scheme:

At 1 January

Granted by Company

Forfeited

Exercised during the year

At 31 December

Number of options 

Weighted average 
exercise price

Number of options 

-

1,043,094

(100,473)

-

942,621

pence

-

70.550

70.550

-

70.550

-

-

-

-

-

Weighted average 
exercise price

pence

-

-

-

-

-

At 31 December 2019, options granted to subscribe for ordinary shares of the Company, and the valuation criteria, are as 
follows:

Number of shares under option

Date of grant

Approved 
Scheme

Unapproved 
scheme

Sharesave 
Scheme

Exercise Price

Jun 2013

Mar 2014

Nov 2014

Jan 2015

Dec 2015

Dec 2015

Aug 2016

Aug 2016

Aug 2016

Aug 2016

Mar 2017

Mar 2017

Mar 2017

Mar 2017

Apr 2017

Apr 2017

May 2017

May 2017

Jun 2017

Jun 2017

Jun 2017

Jun 2017

Dec 2017

Dec 2017

Dec 2017

Dec 2017

Jan 2018

Apr 2018

343,945

200,000

1,075,000

1,000,000

50,000

590,099

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

609,901

200,000

200,000

450,000

200,000

200,000

200,000

200,000

200,000

2,000,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

841,295

600,000

1,000,000

200,000

200,000

200,000

200,000

100,000

300,000

300,000

300,000

200,000

-

-

-

-

-

-

-

-

-

-

-

Pence

2.718

15.500

17.625

19.000

20.250

25.250

28.500

28.500

28.500

28.500

42.500

42.500

42.500

42.500

37.500

40.800

37.500

37.500

42.500

42.500

42.500

42.500

60.114

60.114

60.114

60.114

60.114

-

713,060

68.400

Remaining 
vesting  
period

Fair value of 
options

Life

Volatility

Pence

Years

Percent

-

-

-

-

-

-

-

-

Dec 2020

Dec 2021

-

Jan 2020

Jan 2021

Jan 2022

-

-

-

Jan 2021

-

Jan 2020

Jan 2021

Jan 2022

Jan 2020

Jan 2021

Jan 2022

Jan 2023

-

-

11.96

8.76

9.96

2.59 - 8.81

4.22 - 8.18

9.40

16.11

16.11

16.11

16.11

19.63

19.63

19.63

19.63

5.2 - 13.86

17.63

29.63

29.63

20.46

20.46

20.46

20.46

30.10

30.10

30.10

30.10

32.35

32.15

10

10

10

10

10

10

10

10

10

10

10

10

10

10

10

3

10

10

10

10

10

10

10

10

10

10

10

3

45%

45%

45%

45%

45%

45%

45%

45%

45%

45%

34%

34%

34%

34%

34%

34%

34%

34%

36%

36%

36%

36%

38%

38%

38%

38%

38%

40%

Date of grant

Approved 
Scheme

Unapproved 
scheme

Sharesave 
Scheme

Exercise Price

Jul 2018

Jul 2018

Jul 2018

Jul 2018

Aug 2018

Aug 2018

Aug 2018

Aug 2018

Apr 2019

Apr 2019

Apr 2019

Apr 2019

Apr 2019

Apr 2019

Jul 2019

Jul 2019

Nov 2019

Nov 2019

Nov 2019

Nov 2019

Dec 2019

Dec 2019

Dec 2019

Dec 2019

150,000

275,000

275,000

300,000

1,800,000

2,000,000

2,200,000

2,000,000

-

-

2,291,666

2,291,667

2,291,667

2,291,667

500,000

500,000

200,000

200,000

200,000

200,000

200,000

200,000

200,000

200,000

744,591

942,621

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Pence

102.000

102.000

102.000

102.000

103.490

103.490

103.490

103.490

55.100

70.550

75.200

75.200

75.200

75.200

75.200

75.200

113.000

113.000

113.000

113.000

113.000

113.000

113.000

113.000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Remaining 
vesting  
period

Fair value of 
options

Life

Volatility

Pence

Years

Percent

Jan 2020

Jan 2021

Jan 2022

Jan 2023

Jan 2021

Jan 2022

Jan 2023

Jan 2024

-

-

Jan 2021

Jan 2022

Jan 2023

Jan 2024

-

-

Jan 2022

Jan 2023

Jan 2024

Jan 2025

Jan 2022

Jan 2023

Jan 2024

Jan 2025

52.61

52.61

52.61

52.61

56.14

56.14

56.14

56.14

35.12

44.37

55.64

55.64

55.64

55.64

92.09

92.09

75.10

75.10

75.10

75.10

88.04

88.04

88.04

88.04

10

10

10

10

10

10

10

10

3

2

10

10

10

10

10

10

10

10

10

10

10

10

10

10

38%

38%

38%

38%

40%

40%

40%

40%

66%

68%

68%

68%

68%

68%

71%

71%

57%

57%

57%

57%

52%

52%

52%

52%

Totals

3,259,044

28,826,568

3,241,567

An option-holder has no voting or dividend rights in the 
Company before the exercise of a Share option.

The weighted average share price at grant date of options 
granted during the year in the Unapproved Share Option 
Scheme at grant date was £0.841 (2018: £1.007) and the 
estimated fair value of each share option granted was 
£0.617 (2018: £0.348).

The weighted average share price at grant date of the 
Sharesave Scheme was £0.688 (2018: £0.855) and the 
estimated fair value of each share option was £0.351 (2018: 
£0.322). It is assumed that 50% of members will remain in 
the Group after three years.

The weighted average share price at grant date of the ESPP 
was £0.830 (2018: N/A) and the estimated fair value of each 
share option was £0.444 (2018: N/A). It is assumed that 50% 
of members will remain in the Group after two years.

A 1.78% (2018: 1.78%) risk-free interest rate has been 
assumed for all three schemes.

This estimated fair value was calculated by applying a 

Black-Scholes option pricing model. The expected volatility 
of the Group’s share price is calculated based on an 
assumption of historical volatility. The option life factored into 
the model for EMI and Unapproved options is 10 years, for 
Sharesave scheme options 3 years and for ESPP options 2 
years.

The expense and equity reserve arising from share-based 
payment transactions recognised in the year ended 31 
December 2019 was £3,111,000 (year ended 31 December 
2018: £1,254,000).

The weighted average share price at the date of exercise of 
options under the EMI Share Option Scheme was £1.016.

The weighted average share price at the date of exercise of 
options under the Unapproved Share Option Scheme was 
£0.860.

The weighted average share price at the date of exercise of 
options under the Sharesave Scheme was £1.008.

The number of options that are exercisable at 31 December 
2019 is 7,468,945 (2018: 5,898,945).

83  

 plc Annual Report 2019

 plc Annual Report 2019  84

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

Company

Country of Registration or 
Incorporation

Registered Office

Principle Activity

Percentage of ordinary 
shares held by Company

26. Subsidiaries of the Group

The subsidiaries of the Group, all of which are private companies limited by shares, as at 31 December 2019, are as follows:

Company

Country of Registration or 
Incorporation

Registered Office

Principle Activity

Percentage of ordinary 
shares held by Company

Learning Technologies 
Group Holdings (UK) Limited 
(previously named Epic 
Group Limited)

England and Wales

52 Old Steine, Brighton, BN1 
1NH, England

Holding company

Gomo Learning Limited

England and Wales

52 Old Steine, Brighton, BN1 
1NH, England

Mobile e-learning

100%

100%

Leo Learning Limited 
(renamed Learning 
Technologies Group (UK) 
Limited in January 2020)

England and Wales

52 Old Steine, Brighton, BN1 
1NH, England

Bespoke e-learning

100%

Leo Learning Inc

USA

Preloaded Limited

England and Wales

Learning Technologies 
Group (Trustee) Limited

England and Wales

Eukleia Training Limited

England and Wales

Rustici Software LLC

USA

Learning Technologies 
Group (Hong Kong) Limited 
(previously known as 
NetDimensions Limited) 

Hong Kong

NetDimensions, Inc.

USA

11 Broadway, Suite 466, New 
York, New York, 10004, USA

52 Old Steine, Brighton, BN1 
1NH, England

52 Old Steine, Brighton, BN1 
1NH, England

52 Old Steine, Brighton, BN1 
1NH, England

Bespoke e-learning

Educational Games

Employee Benefit Trust

Bespoke e-learning

210 Gothic CT # 100, 
Franklin, TN 37067-8256, USA

e-learning 
interoperability

17/F, Sui on Center, 188 
Lockhart Road, Wan Chai, 
Hong Kong

c/o The Corporation Trust 
Company (Delaware), 1209 
Orange Street, New Castle, 
DE 19801, USA

e-learning software 
licencing and services

e-learning software 
licencing and services

NetDimensions (UK) Limited

England and Wales

52 Old Steine, Brighton, BN1 
1NH, England

e-learning software 
licencing and services

NetDimensions (China) 
Limited

NetDimensions (Australia) Pty 
Limited (renamed Learning 
Technologies Group Pty 
Limited in January 2020)

Hong Kong

Australia

NetDimensions Asia Limited

Hong Kong/Philippines

Germany

Learning Technologies 
Group GmbH (previously 
known as NetDimensions 
Germany GmbH) 

Learning Technologies 
Group Holdings Limited 
(previously named 
NetDimensions Holdings (UK) 
Limited)

17/F, Sui on Center, 188 
Lockhart Road, Wan Chai, 
Hong Kong

19 Northcote Street, 
Haberfield, NSW 2015, 
Australia

17/F, Sui on Center, 188 
Lockhart Road, Wan Chai, 
Hong Kong

Arcisstr. 32, c/o Taxon 
GmbH, 80799 Munchen, 
Germany

e-learning software 
licencing and services

e-learning software 
licencing and services

e-learning software 
licencing and services

e-learning software 
licencing and services

England and Wales

52 Old Steine, Brighton, BN1 
1NH, England

Holding company

100%

NetDimensions (Holdings) 
Limited

Cayman Islands

Line Communications 
Holdings Limited

England and Wales

Maples Corporate Services 
Limited, PO Box 309, Ugland 
House, Grand Catman, KY1-
1104, Cayman Islands

52 Old Steine, Brighton, BN1 
1NH, England

Dormant

Dormant

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Line Communications Group 
Limited

England and Wales

PeopleFluent Holdings Corp

USA

Learning Technologies 
Group Inc. (previously 
known as PeopleFluent Inc)

Learning Technologies 
Group (Canada) Inc 
(previously known as 
Strategia Communications 
Inc) 

USA

Canada

Bedford HCIT Holdings Corp

USA

KZO Innovations Inc

USA

PeopleClick Limited

England and Wales

PeopleFluent Limited

England and Wales

Learning Technologies 
Acquisition Corp

Watershed Systems, Inc.

Breezy HR, Inc.

USA

USA

USA

52 Old Steine, Brighton, BN1 
1NH, England

Corporation Service 
Company, 251 Little Falls 
Drive, Wilmington, New 
Castle, DE 19808

The Corporation Trust 
Company, Corporation Trust 
Centre, 1209 Orange Street, 
Wilmington, New Castle DE 
19801

Dormant

Holding company

Integrated talent 
management and 
learning solutions

554-1111 RUE St-Charles O, 
Longueuil Québec J4K5G4, 
Canada

Integrated talent 
management and 
learning solutions

100%

100%

100%

100%

The Corporation Trust 
Company, Corporation Trust 
Centre, 1209 Orange Street, 
Wilmington, New Castle DE 
19801

Corporation Service 
Company, 251 Little Falls 
Drive, Wilmington, New 
Castle, DE 19808

52 Old Steine, Brighton, BN1 
1NH, England

52 Old Steine, Brighton, BN1 
1NH, England

Corporation Service 
Company, 251 Little Falls 
Drive, Wilmington, New 
Castle, DE 19808

c/o National Registered 
Agents Inc. 160 Greentree 
Dr STE 101, Dover, Kent, DE, 
19904

Corporation Trust Company, 
Corporation Trust Centre, 
1209 Orange Street, 
Wilmington, New Castle DE 
19801

Holding company

100%

Video distribution 
software

Integrated talent 
management and 
learning solutions

Integrated talent 
management and 
learning solutions

100%

100%

100%

Holding company

100%

SaaS Learning  
Analytics Platform

SaaS Talent Acquisition 
Platform

100%

100%

The accounting reference date of each of the subsidiaries is 
coterminous with that of the Company with the exception of 
PeopleClick Limited whose accounting reference date is 30 
September.

27. Reserves
The share premium account represents the amount received 
on the issue of ordinary shares by the Company in excess of 
their nominal value and is non-distributable.

The merger reserve arose on the acquisition of Leo Learning 
Limited (formerly Epic Performance Improvement Limited) 
by Epic Group Limited in 1996, and the Company’s reverse 
acquisition of Epic Group Limited. The merger reserve also 
includes the merger relief on the issue of shares to acquire 
Line Communications Holding Limited on 7 April 2014, 
Preloaded Limited on 12 May 2014, Eukleia Training Limited on 
31 July 2015 and Rustici Software LLC on 29 January 2016.

The reverse acquisition reserve was created in accordance 
with IFRS3 ‘Business Combinations’. The reserve arises due 
to the elimination of the Company’s investment in Epic 
Group Limited. Since the shareholders of Epic Group Limited 
became the majority shareholders of the enlarged Group, the 
acquisition is accounted for as though there is a continuation 
of the legal subsidiary’s Financial Statements. In reverse 
acquisition accounting, the business combination’s costs are 
deemed to have been incurred by the legal subsidiary.

The share-based payment reserve arises from the 
requirement to value share options in existence at the grant 
date; it is the recognition of the fair value over the vesting 
period. (see Note 25).

The translation reserve represents cumulative foreign 
exchange differences arising from the translation of the 
Financial Statements of foreign subsidiaries and is not 
distributable by way of dividends.

85  

 plc Annual Report 2019

 plc Annual Report 2019  86

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

28. Related party transactions

Amount owing (from)/to joint venture/associate:

Current

Trade balances with joint venture

Total

31 Dec 2019

31 Dec 2018

£’000

£’000

(18)

(18)

(7)

(7)

The amounts due to related parties were unsecured, interest-
free and repayable on demand. 

Balances and transactions between the Company and its 
subsidiaries are eliminated on consolidation and are not 
disclosed in this Note. Balances and transactions between 
the Group and other related parties are disclosed below.

Remuneration of Directors and other transactions

During the year there were no material transactions between 
the Company and the Directors, other than their emoluments 
(disclosed in Note 8) and the payments described below. 
The Directors of the Company are considered to be the key 
management personnel of the entity.

During the normal course of business, the Group purchased 
consultancy services totalling £6,000 in the year ended 31 
December 2019 (2018: £nil) from Chapple by Design, owned 
by Aimie Chapple, a non-executive director, on an arm’s 
length basis. The amount due/accrued to Chapple by Design 
at 31 December 2019 was £nil (31 December 2018: £nil).

During the normal course of business, the Group received 
services income during the year ended 31 December 2019 
totalling £2,000 (2018: £nil) from Piers Lea, an executive 
director. The amount due from Piers Lea at 31 December 
2019 was £2,000 (2018: £nil).

During the normal course of business, the Group purchased 
translation and accommodation services from RWS Group 
Limited totalling £428,000 in the year ended 31 December 
2019 (2018: £521,000). Andrew Brode is the Chairman of 
RWS Group Limited. The amount due/accrued to RWS Group 
Limited at 31 December 2019 was £39,000 (31 December 
2018: £124,000). These balances are included in trade and 
other payables (refer to Note 20).

Transactions with joint venture

During the normal course of business, the Group purchased 
graphics services from its joint venture, LEO Brazil, totalling 
£2,000 and received licence fee income, totalling £10,000 in 
the year ended 31 December 2019 (2018: 19,000 and £3,000 
respectively). 

29. Dividends paid

Final dividend paid

Interim dividend paid 

Total

31 Dec 2019

31 Dec 2018

£’000

2,337

1,670

4,007

£’000

1,396

999

2,395

30. Financial instruments 

(i) Foreign currency risk 

The Group’s activities are exposed to a variety of market 
risk (including foreign currency risk, interest rate risk and 
equity price risk), credit risk and liquidity risk. The Group’s 
overall financial risk management policy focuses on the 
unpredictability of financial markets and seeks to minimise 
potential adverse effects on its financial performance. 

(a) Financial risk management policies

The Group’s policies in respect of the major areas of 
treasury activity are as follows:-

(i) Market risk

The Group is exposed to foreign currency risk on 
transactions and balances that are denominated in 
currencies other than Pounds Sterling. The currencies 
giving rise to this risk are primarily the United States 
Dollar, Canadian Dollar and Euro. Foreign currency risk is 
monitored closely on an ongoing basis to ensure that the 
net exposure is at an acceptable level. 

The Group maintains a natural hedge whenever possible, 
by matching the cash inflows (revenue stream) and 
cash outflows used for purposes such as capital and 
operational expenditure in the respective currencies.

The carrying amounts of the Group’s foreign currency denominated financial assets and liabilities at the end of year were as 
follows:

United States
Dollar

Hong Kong
Dollar

Euro

£’000

£’000

£’000

55,520

38,767

33,564

39,615

579

-

274

37

5,435

7

7,048

10

Swiss
Francs

£’000

482

-

170

-

Canadian 
Dollar

Australian
Dollar

Philippine
Peso

Total

£’000

£’000

£’000

£’000

1,354

-

1,695

3

569

-

409

-

5

-

12

2

63,944

38,774

43,172

39,667

31 Dec 2019

Financial assets

Financial liabilities

31 Dec 2018

Financial assets

Financial liabilities

Foreign currency risk sensitivity analysis

The following table details the sensitivity analysis to possible changes in the relative values of foreign currencies to which the 
Group is exposed as at the end of each year, with all other variables held constant: 

Effects on profit after taxation/equity

31 December 2019 
increase/ (decrease)

United States Dollar:

- Strengthened by 10%

- Weakened by 10%

Hong Kong Dollar:

 - Strengthened by 10%

 - Weakened by 10%

Euro:

 - Strengthened by 10%

 - Weakened by 10%

Swiss Franc:

 - Strengthened by 10%

 - Weakened by 10%

Canadian Dollar:

- Strengthened by 10%

- Weakened by 10%

Australian Dollar:

- Strengthened by 10%

- Weakened by 10%

Philippine Peso:

- Strengthened by 10%

- Weakened by 10%

£’000

1,675

(1,675)

58

(58)

543

(543)

48

(48)

135

(135)

57

(57)

1

(1)

31 December 2018  
increase/ (decrease)

£’000

(605)

605

24

(24)

704

(704)

17

(17)

169

(169)

41

(41)

1

(1)

87  

 plc Annual Report 2019

 plc Annual Report 2019  88

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

(ii) Interest rate risk 

Interest rate risk is the risk that the fair value or future 
cash flows of a financial instrument will fluctuate 
because of changes in market interest rates. 

Interest rate risk sensitivity analysis 

The Group’s external borrowings at the balance sheet 
date comprise loan facilities on floating interest rates. 
The Group considers the exposure to interest rate risk 
acceptable.

If the interest rates had been 50 basis points higher 
and all other variables were held constant, the Group’s 
profit for the year ended 31 December 2019 and net 
assets at that date would decrease by £177,000 (2018: 
£104,000). This is attributable to the Group’s exposure to 
movements in interest rate on its variable borrowings.

(ii) Credit risk

The Group’s exposure to credit risk, or the risk of 
counterparties defaulting, arises mainly from trade and 
other receivables. The Group manages its exposure to 
credit risk by the application of credit approvals, credit 
limits and monitoring procedures on an ongoing basis. 
For other financial assets (including cash and bank 
balances), the Group minimises credit risk by dealing 
exclusively with high credit rating counterparties.

The Group applies the IFRS 9 simplified approach to 
measuring expected credit losses which uses a lifetime 
expected loss allowance for all trade receivables and 
contract assets.

To measure the expected credit losses, trade receivables 
and contract assets have been grouped based on the 
shared credit risk characteristics and the days past due. 
The contract assets relate to unbilled work in progress and 
have a low risk profile as the Group has the right to bill the 
customer for work completed to date. 

The expected loss rates are based on the historic payment 
profiles of sales and the credit losses experienced within 
this period. The historical loss rates are adjusted to reflect 
current and forward-looking information. Different loss rates 
have been calculated and applied to different business 
units, products and geography. The loss allowance 
calculated is detailed in Note 15.

Credit risk concentration profile

The Group did not have significant credit risk exposure to 
any single counterparty or any group of counterparties 
having similar characteristics (2018: No significant credit 
risk exposure). The Group defines major credit risk as 
exposure to a concentration exceeding 10% of a total 
class of such asset.

Exposure to credit risk

As the Group does not hold any collateral, the maximum 
exposure to credit risk is represented by the carrying 
amount of the financial assets as at the end of each 
reporting period.

The exposure of credit risk for trade receivables by 
geographical region is as follows:

Ageing analysis 
The ageing analysis of the Group’s trade receivables is as follows:

31 Dec 2019

31 Dec 2018

Not past due

Past due:

Less than three months

Three to six months

Past six months

Gross amount

£’000

21,904

4,585

842

2,484

29,815

£’000

25,371

6,852

1,744

1,679

35,646

Trade receivables that are individually impaired were 
those in significant financial difficulties and have 
defaulted on payments. These receivables are not 
secured by any collateral or credit enhancement.

Collective impairment allowances are determined based 
on estimated irrecoverable amounts from the sale of 
goods, determined by reference to experience of past 
defaults.

Trade receivables that are past due but not impaired

The Group believes that no impairment allowance is 
necessary in respect of these trade receivables. They are 
substantial companies with good collection track record 
and no recent history of default.

(iii) Liquidity risk

Liquidity risk is the risk that the Group will not be able to 
meet its financial obligations as they fall due. The Group’s 
exposure to liquidity risk arises primarily from mismatches 
of the maturities of financial assets and liabilities.

The Group maintains a level of cash and cash 
equivalents and bank facilities deemed adequate by 
management to ensure, as far as possible, that it will 
have sufficient liquidity to meet its liabilities when they fall 
due. All Current Liabilities are repayable within one year.

Ageing analysis

The table below summarises the maturity profile of the 
Group’s financial liabilities, including interest payments, 
where applicable based on contractual undiscounted 
payments:

United Kingdom

North America

Europe

Asia Pacific

Middle East and Africa

South and Central America

Allowance for impairment losses

31 Dec 2019

31 Dec 2018

Year ended 31 December 2019

£’000

4,124

18,443

3,497

980

2,521

250

(904)

28,911

£’000

7,079

22,601

4,527

583

635

221

(1,332)

34,314

Trade payables

Borrowings

Contingent consideration

Lease payments

Year ended 31 December 2018

Trade payables

Borrowings

Contingent consideration

Less than 1 year

1-2 years

2-3 years

>3 years

£’000

£’000 

£’000

£’000

1,508

7,127

-

2,818

11,453

924

8,256

8

9,188

-

6,902

-

2,675

9,577

-

7,970

-

7,970

-

6,677

2,542

2,226

11,445

-

7,684

-

7,684

-

19,260

-

4,737

23,997

-

19,616

-

19,616

Total

£’000

1,508

39,966

2,542

12,456

56,472

924

43,526

8

44,458

89  

 plc Annual Report 2019

 plc Annual Report 2019  90

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

(b) Capital risk management

The Group defines capital as the total equity of the 
Group attributable to the owners of the parent Company 
and net funds. The Group’s objectives when managing 
capital are to safeguard its ability to continue as a going 
concern in order to provide returns for shareholders 
and benefits for other stakeholders and to maintain an 
optimal capital structure to reduce the cost of capital 
and to provide funds for merger and acquisition activity.

During the year ended 31 December 2018, the Group 

fully repaid its debt facility with Silicon Valley Bank and 
replaced it with a new debt facility with Silicon Valley Bank 
and Barclays Bank for a total of up to $63m – see Note 22 
– this is the only external debt finance of the Group.

The Company made dividend distributions of 0.60 pence 
per share during the year ended 31 December 2019 
(2018: 0.36 pence per share).

Total equity increased from £168.8 million to £179.4 million 
during the year and net funds increased from net debt of 
£11.5 million to net cash of £3.8 million. 

(c) Classification of financial instruments

Financial assets

Financial assets at amortised cost 

Trade receivables

Amounts recoverable on contracts

Amount owing by related parties

Cash and bank balances

Financial liabilities

Fair value through the profit and loss:

Contingent consideration

At amortised cost:

Trade payables

Borrowings

Amount owing to related parties

31 Dec 2019

31 Dec 2018

£’000

£’000

28,911

4,699

18

42,032

75,660

34,314

3,979

7

26,794

65,094

31 Dec 2019

31 Dec 2018

£’000

£’000

2,542

2,542

1,508

38,202

11,957

51,667

2,386

2,386

924

38,259

-

39,183

(d) Reconciliation of liabilities arising from financing activities

Note

22

22

1 January 
2019

38,259

14,465

Net 
financing 
cashflows

589

(3,275)

20, 21

2,386

(8)

Interest paid

Fair value 
movement 

Interest 
accrued

Acquisition 

of subsidiary

(1,449)

-

-

-

-

-

1,487

468

248

-

275

-

Foreign 
exchange 
movement

31 
December 
2019

(684)

24

(84)

38,202

11,957

2,542

Borrowings

Lease liabilities

Contingent 
consideration

Note

1 
January
 2018

Net 
financing 
cashflows

Interest paid

Fair value 
movement 

Interest 
accrued

Acquisition 

of subsidiary

Foreign 
exchange 
movement

31 
December 
2018

22

14,614

21,307

(1,224)

-

1,512

-

2,050

38,259

20, 21

360

(193)

-

(183)

54

2,296

52

2,386

Borrowings

Contingent 
consideration

The loan from Silicon Valley Bank was designated as a 
hedging instrument in a net investment hedge. As a result, 
the foreign exchange gains and losses on the loan are 
taken to the other comprehensive income to be offset 
against the foreign exchange gains and losses arising on the 
retranslation of the net assets of foreign operations.

• 

• 

(e) Fair values of financial instruments

The financial assets and financial liabilities maturing within 
the next 12 months approximate their fair values due to the 
relatively short-term maturity of the financial instruments.

The Group holds certain financial instruments on the 
statement of financial position at their fair value. The 
following table provides an analysis of those that are 
measured subsequent to initial recognition at fair value 
through profit or loss, grouped into levels 1 to 3 based on 
the degree to which the fair value is observable.

• 

Level 1 - Fair value measurements are those derived 
from quoted prices (unadjusted) in active markets for 
identical assets or liabilities;

Level 2 - Fair value measurements are those derived 
from inputs other than quoted prices included in level 
1 that are observable for the asset or liability, either 
directly or indirectly (derived from prices); and

Level 3 - Fair value measurements are those 
derived from the valuation techniques that include 
inputs for the asset or liability that are not based 
on observable market data (unobservable inputs). 
The fair value of the contingent consideration is 
calculated using actual and forecast results to value 
the amount which will be payable according to the 
earnout metrics on acquisitions. These liabilities are 
discounted to their present value using the Group’s 
weighted average cost of capital of 10%. Both 
the future cash flows and discount rate used are 
unobservable inputs. Management believes that 
reasonably possible changes to the unobservable 
inputs would not result in a significant change in the 
estimated fair value.

There have been no transfers between these categories 
in the current or preceding year.

2019

Contingent consideration

Total

2018

Contingent consideration

Total

Level 1

£’000

-

-

Level 1

£’000

-

-

Level 2

£’000

-

-

Level 2

£’000

-

-

Level 3

£’000

2,542

2,542

Level 3

£’000

2,386

2,386

Total

£’000

2,542

2,542

Total

£’000

2,386

2,386

91  

 plc Annual Report 2019

 plc Annual Report 2019  92

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
For the year ended 31 December 2019

COMPANY STATEMENT OF FINANCIAL POSITION (REGISTERED NUMBER: 07176993)
As at 31 December 2019

31. Events since the reporting date

On 10 March 2020 Learning Technologies Group plc 
announced the proposed acquisition of the business 
and assets of Open LMS from Blackboard Inc for cash 
consideration of $31.7 million (subject to some customary 
price adjustments), to be funded by the Group’s existing cash 
and bank facilities.

The proposed acquisition of Open LMS adds complementary 
expertise to the Group’s existing proprietary software solutions, 
through the addition of expertise in the market’s leading 
open-source Learning Management System (LMS), Moodle. 

support Open LMS through its existing operational infrastructure 
and, under a partnership arrangement, LTG will resell 
Blackboard’s suite of products that integrate with Moodle to 
meet the demands of current and future customers.

Open LMS will be acquired by way of a combined asset 
carve-out and entity acquisition from Blackboard. In the year 
ended 31 December 2019 the Open LMS business generated 
unaudited revenues of c.$16 million. Approximately 70% of 
Open LMS’s revenue is derived from recurring subscription fees.

All conditions relating to the acquisition of Open LMS were 
satisfied and the transaction completed on 31 March 2020.

Following completion, Open LMS will be run as a standalone 
brand within LTG’s portfolio of best-in-class businesses. LTG will 

There have been no other notifiable events between the 31 
December 2019 and the date of this Annual Report.

Note

31 Dec 2019

31 Dec 2018

£’000

£’000

3

4

8

9

7

7

7

7

152,297

152,297

46,654

17,886

64,540

7,018

7,018

57,522

209,819

31,858

177,961

2,509

148,176

9,714

4,411

13,151

177,961

164,404

164,404

49,993

3,136

53,129

6,960

6,960

46,169

210,573

31,656

178,917

2,501

147,520

9,714

1,606

17,576

178,917

Fixed assets:

Investment in subsidiaries

Current assets:

Debtors

Cash and bank balances

Creditors:

Amounts falling due within one year

Net current assets

Total assets less current liabilities

Creditors:

Amounts falling due after more than one year

Net Assets

Capital and reserves:

Share capital

Share premium account

Merger reserve

Share-based payments reserve

Retained profits 

Capital and reserves includes profit or (loss) for the year of the 
parent company, of (£0.724) million (2018 - £5.300 million).

The Notes on pages 94 to 97 form an integral part of these 
Financial Statements. 

The Financial Statements on pages 92 to 97 were approved 
and authorised for issue by the Board of Directors on 15 April 
2020 and were signed on its behalf by:

Neil Elton
Chief Financial Officer

15 April 2020 

93  

 plc Annual Report 2019

 plc Annual Report 2019  94

COMPANY STATEMENT OF CHANGES IN EQUITY

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

For the year ended 31 December 2019

For the year ended 31 December 2019

Share capital

Share premium Merger reserve

Note

Share-based 
payments 
reserve

£’000

2,145

£’000

64,168

£’000

9,714

£’000

1,090

Issue of shares

6

356

At 1 January 2018

Profit for the year

Other comprehensive income

Total comprehensive income for 
the period

Costs of issuing shares

Payment of dividends

Share-based payment charge credited 
to equity

11

Transfer on exercise and lapse of 
options

Transactions with owners

At 31 December 2018

Profit for the year

Other comprehensive income

Total comprehensive income for 
the period

Issue of shares

Payment of dividends

Share-based payment charge credited 
to equity

Transfer on exercise and lapse of 
options

Transactions with owners

6

11

-

-

-

-

-

-

-

-

-

-

85,521

(2,169)

-

-

-

356

2,501

83,352

147,520

-

-

-

8

-

-

-

8

-

-

656

-

-

-

656

-

-

-

-

-

-

-

-

-

9,714

-

-

-

-

-

-

-

-

At 31 December 2019

2,509

148,176

9,714

-

-

-

-

-

-

1,254

(738)

516

1,606

-

-

-

-

-

3,111

(306)

2,805

4,411

Retained
profits

£’000

13,933

5,300

-

Total

£’000

91,050

5,300

-

5,300

5,300

-

-

(2,395)

-

738

(1,657)

17,576

(724)

-

85,877

(2,169)

(2,395)

1,254

-

82,567

178,917

(724)

-

(724)

(724)

-

(4,007)

-

306

(3,701)

13,151

664

(4,007)

3,111

-

(232)

177,961

1. General information
The Company is a public limited company, which is listed on 
the AIM Market of the London Stock Exchange and domiciled 
in England and incorporated and registered in England and 
Wales. The address of its registered office is 15 Fetter Lane, 
London EC4A 1BW. The registered number of the Company is 
07176993.

2.  Summary of significant accounting 

policies

(a) Basis of preparation

The Company’s Financial Statements have been 
prepared in accordance with applicable law and 
accounting standards in the United Kingdom and under 
the historical cost accounting rules (Generally Accepted 
Accounting Practice in the United Kingdom). 

The Directors have assessed the Company’s ability to 
continue in operational existence for the foreseeable 
future in accordance with the FRC guidance on the 
going concern basis of accounting and reporting on 
solvency and liquidity risks (April 2016). It is considered 
appropriate to continue to prepare the Financial 
Statements on a going concern basis.  

These financial statements have been prepared in 
accordance with applicable United Kingdom accounting 
standards, including Financial Reporting Standard 102 
– ‘The Financial Reporting Standard applicable in the 
United Kingdom and Republic of Ireland’ (‘FRS 102’), and 
with the Companies Act 2006. The financial statements 
have been prepared on the historical cost basis except 
for the modification to a fair value basis for certain 
financial instruments as specified in the accounting 
policies below.

The Company has taken advantage of Section 408 of the 
Companies Act 2006 and has not included a Profit and 
Loss account in these separate Financial Statements. The 
loss attributable to members of the Company for the year 
ended 31 December 2019 is £724,000 (year ended 31 
December 2018: profit of £5,300,000).

The Company has taken advantage of the following 
disclosure exemptions in preparing these financial 
statements, as permitted by FRS 102 “The Financial 

Reporting Standard applicable in the U.K. and Republic 
of Ireland”:

• 

• 

the requirements of Section 7 Statement of Cash Flows

the requirements of Section 11 Financial Instruments

(b) Fixed asset investments

Fixed asset investments in Group undertakings are carried 
at cost less any provision for impairment. 

(c) Foreign currencies

Transactions in foreign currencies are recorded using the 
rate of exchange ruling at the date of the transaction. 
Monetary assets and liabilities denominated in foreign 
currencies are translated using the contracted rate or the 
rate of exchange ruling at the balance sheet date and 
the gains or losses on translation are included in the profit 
and loss account.

(d) Cash and cash equivalents

Cash and cash equivalents comprise cash in hand, bank 
balances, deposits with financial institutions and short-
term, highly liquid investments that are readily convertible 
to known amounts of cash and which are subject to an 
insignificant risk of change in value.

(e) Income taxes

The charge for taxation is based on the profit/loss for the 
year and takes into account taxation deferred because 
of timing differences between the treatment of certain 
items for taxation and accounting purposes.

Deferred tax is recognised in respect of all timing 
differences between the treatment of certain items for 
taxation and accounting purposes which have arisen but 
not reversed by the balance sheet date.

(f) Pensions

The policy for the Company’s defined contribution plan 
can be found in Note 2 of the Consolidated Accounts.

(g) Share-based payment arrangements  

The policy for the Company’s share-based payment 
arrangements can be found in Note 2 of the 
Consolidated Financial Statements.

95  

 plc Annual Report 2019

 plc Annual Report 2019  96

NOTES TO THE COMPANY FINANCIAL STATEMENTS (CONTINUED)

For the year ended 31 December 2019

3. Investment in subsidiaries

Cost

At 1 January

Additions

Disposals

At 31 December

Amortisation/impairment:

At 1 January

Provision for impairment

Disposals

At 31 December

Net Book Value

31 Dec 2019

31 Dec 2018

£’000

£’000

164,404

3,015

(15,122)

152,297

-

-

-

-

91,160

73,244

-

164,404

-

-

-

-

152,297

164,404

6. Share capital

Details of the Company’s authorised, called-up and fully paid share capital are set out in Note 24 to the Consolidated Financial 
Statements.

The ordinary shares of the Company carry one vote per share and an equal right to any dividends declared.

7. Reserves

The share-based payment reserve arises from the requirement to value share options in existence at the fair value at the date 
they are granted; it is the recognition of the fair value over the vesting period. 

The share premium account represents the amount received on the issue of ordinary shares by the Company, other than those 
recognised in the merger reserve described below, in excess of their nominal value and is non-distributable. 

The merger reserve represents the amount received on the issue of ordinary shares by the Company in excess of their nominal 
value on acquisition of subsidiaries where merger relief under section 612 of the Companies Act 2006 applies. The merger 
reserve consists of the merger relief on the issue of shares to acquire Line Communications Holding Limited on 7 April 2014, 
Preloaded Limited on 12 May 2014, Eukleia Training Limited on 31 July 2015 and Rustici Software LLC on 29 January 2016.

During the year, the Company transferred its investments in Preloaded Limited and Eukleia Training Limited to its subsidiary, Leo 
Learning Limited, as part of a Group restructuring project.

Details of the Company’s subsidiaries as at 31 December 2019 are set out in Note 26 to the Consolidated Financial Statements.

8. Creditors: amounts falling due within one year

4. Debtors

Amounts due from subsidiary undertakings

Deferred tax asset (see Note 5)

Other debtors

5. Deferred tax assets 

At 1 January 

Deferred tax credit on share options in issue

Release of deferred tax on exercise of share options

At 31 December

31 Dec 2019

31 Dec 2018

£’000

46,627

-

27

£’000

49,919

-

74

46,654

49,993

Trade creditors

Contingent consideration

Other creditors and accruals

Borrowings

9. Creditors: amounts falling due after more than one year

31 Dec 2019

31 Dec 2018

£’000

£’000

Borrowings

31 Dec 2019

31 Dec 2018

£’000

85

-

589

6,344

7,018

£’000

12

8

338

6,602

6,960

31 Dec 2019

31 Dec 2018

£’000

31,858

31,858

£’000

31,656

31,656

-

-

-

-

51

-

(51)

-

The interest expense relating to the movement in present value of contingent consideration in the year ending 31 December 
2019 amounted to £nil (2018: £24,000).

 
97  

 plc Annual Report 2019

 plc Annual Report 2019  98
 plc Annual Report 2019  98

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

For the year ended 31 December 2019

COMPANY INFORMATION

10. Related party transactions

The only key management personnel of the Company are the Directors. Details of their remuneration are contained in Note 8 to 
the Consolidated Financial Statements.

The following transactions with subsidiaries occurred in the year

Opening amount due from related parties

Amounts (repaid) by related parties

Amounts advanced from related parties

Foreign exchange differences

Closing amount due from related parties

31 Dec 2019

31 Dec 2018

£’000

49,919

(40,361)

38,365

(1,296)

46,627

£’000

13,091

(12,790)

46,830

2,788

49,919

The amounts owing to/from related parties are unsecured, interest-free and repayable on demand. 

11. Share-based payments

Details of the Group share-based plans are contained in Note 25 to the Consolidated Financial Statements.

The Company operates an Approved share option plan. The Company’s share-based payment arrangements are summarised 
below.

Approved share option plan - Enterprise Management Incentive (‘EMI’):

2019

2018

Number of options 

Weighted average 
exercise price

pence

Number of options 

Weighted average 
exercise price

At 1 January

Exercises

At 31 December

-

-

-

-

-

-

2,000,000

(2,000,000)

-

pence

5.88

5.88

-

An option-holder has no voting or dividend rights in the Company before the exercise of a share option.

No options were exercised during the year (2018: 2,000,000 options). No options were granted, forfeited or expired during the 
year (2018: nil)

The number of options that are exercisable at 31 December 2019 is nil (2018: nil).

Share-based payments which were expensed in the entity and taken to equity in the year ended 31 December 2019, 
amounted to £nil (year ended 31 December 2018: £nil). The remaining difference between the share-based payments which 
were expensed as per Note 25 and the entity, relate to the options over the Company’s share capital held by employees of 
subsidiaries.

12. Dividends paid
Disclosure of dividends paid can be found in Note 29 to the Consolidated Financial Statements.

13. Subsequent events
Disclosures in relation to events after 31 December 2019 are shown in Note 31 to the Consolidated Financial Statements.

Directors

Andrew Brode, Non-executive Chairman 
Aimie Chapple, Non-executive Director
Neil Elton, Chief Financial Officer
Piers Lea, Chief Strategy Officer
Leslie-Ann Reed, Non-executive Director
Jonathan Satchell, Chief Executive

Company Secretary

Claire Walsh

Company number

07176993

Registered address

15 Fetter Lane 
London 
EC4A 1BW

Independent auditor

Crowe U.K. LLP 
St Bride’s House 
10 Salisbury Square 
London  
EC4Y 8EH

Nominated adviser and joint broker

Numis Securities Limited 
10 Paternoster Square 
London  
EC4M 7LT

Joint broker

Goldman Sachs 
Plumtree Court 
25 Shoe Lane  
London  
EC4A 4AU

Legal advisers

DLA Piper U.K. LLP 
160 Aldersgate Street 
London  
EC1A 4HT

Registrar

Computershare Investor Services plc 
The Pavilions 
Bridgewater Road 
Bristol BS13 8AE

Principal banker

Silicon Valley Bank 
Alphabeta 
14-18 Finsbury Square 
London  
EC2A 1BR

Communications consultancy

FTI Consulting LLP 
200 Aldersgate 
Aldersgate Street 
London  
EC1A 4HD