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Lincoln National Corporation

lnc · NYSE Financial Services
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Employees 5001-10,000
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FY2011 Annual Report · Lincoln National Corporation
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Lincoln National Corporation

2 0 1 1   A N N U A L   R E P O R T   T O   S H A R E H O L D E R S

2011 Annual Letter to Shareholders 

To Our Shareholders: 

The Year in Review 

We are pleased to report the progress that Lincoln National Corporation (“Lincoln”) made in 2011, building on our strong 
foundation to deliver excellent operating results.  In terms of shareholder value, our strong capital position and confidence in the 
company’s earnings power led us to raise the dividend by 60%, repurchase $575 million of shares and reduce our long-term debt by 
$225 million.  We also set the stage for solid growth in 2012 and beyond through a number of strategic investments in our 
businesses. 

During 2011, our financial and operating results reflected the strength of our franchise combined with our consistent and 
disciplined execution and presence in the market.  Key financial results for the year included:  

•  A 5% increase in operating revenue* to $11 billion. 
•  A 27% increase in income from operations* – a good measure of the earnings power of our franchise – to $1.3 billion. 
•  Consolidated deposits of $21.6 billion with positive net flows of $6.4 billion. 
•  An increase in ending account balances to $160 billion. 

Net income of $290 million was lower for the year, primarily the result of a non-cash goodwill impairment charge related to the 
Life Insurance business.  The goodwill impairment reflects near-term challenges in the environment but does not change our view 
of the long-term viability and importance of this business to Lincoln. 

2011 Focus and Priorities 

With the twin challenges of low interest rates and volatile equity markets pressuring all financial services companies, our priorities 
in 2011 were squarely focused on taking steps to further de-risk our investment portfolio and our balance sheet; supporting 
margins; and making targeted, strategic investments in our businesses where we can expect a meaningful return on the investment.  

•  De-risking:  It was clear in 2011 that our multi-year “risk off” strategy – which includes putting new money into higher-
quality assets inside our investment portfolio and setting higher threshold levels of capital and liquidity – has successfully 
positioned the company to withstand unpredictable market conditions. 

•  Supporting margins:  We continued to adjust product design and pricing to better align our solutions with external 

market conditions, leveraged the power and reach of our distribution organizations to support good topline growth, and 
contained expenses to help meet profitability targets. 

•  Strategic investments:  We continued to make targeted investments across the company to maintain the scope and reach 
of our franchise, with a particular emphasis on expanding our Retirement Plan Services and Group Protection businesses 
to increase earnings power in future years and further diversify our overall earnings mix.  We made significant progress in 
2011 with advances in technology, product, distribution and service in these businesses. 

Given our momentum and the actions we have taken to reinforce our standing as a leader in this industry, we are confident that the 
outlook for Lincoln is positive. 

Annuities Highlights 

Our strategy in the Annuities business is to lead with strong distribution, offer a diverse suite of products that provide good 
consumer value and maintain a consistent presence in the market.  In 2011, we benefitted from having multiple solutions available 
on most of our major distribution partner platforms and added several new distribution relationships for our fixed and indexed 
products.  We also adjusted our variable annuity investment options to include more passively managed funds and asset allocation 
models, which helped to improve the risk profile of these products. 

Risk management practices surrounding the guarantees offered on variable annuities remain an important success factor and 
differentiator in the marketplace.  Changes to the hardware platform and enhancements to risk analysis contributed to furthering 
Lincoln’s reputation as a top-tier variable annuity risk manager.  We know annuities are important planning tools for consumers, 
and we are confident in our ability to grow and manage this business profitably. 

Retirement Plan Services Highlights 

In 2011, we renamed our Defined Contribution business “Retirement Plan Services” to better represent the full range of our 
capabilities, especially as we continue to invest in the expansion of this business.  During the year we increased distribution support 
for small 401(k) and mid-large plans, expanded our marketing efforts and reached a significant milestone in our technology 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
transformation by launching a new record-keeping platform – all of which resulted in considerable traction as evidenced by strong 
sales, positive net flows and improved retention across all markets.  Our goal of consolidating technology platforms will continue 
in 2012, driving further service and administration improvements for both new and existing clients.  We expect to see the 
momentum that began in 2011 carry into 2012. 

Life Insurance Highlights 

Lincoln had significant sales growth in the Life Insurance business in 2011, driven in part by the growing adoption of 
MoneyGuard®, our flexible universal life long-term care product.  Over the course of the year we repriced or re-designed many of 
our Life Insurance products to support the profitability of the franchise, which also helped to fuel a shift in the mix of sales away 
from secondary guarantee universal life in favor of variable universal life, indexed universal life and MoneyGuard.  Lincoln has 
significant size and scale in the Life Insurance business.  While sustained low interest rates represent a challenge for life insurers, 
they do not change our view of the importance of this business to Lincoln and to our policyholders.  As an industry leader, we are 
confident in the long-term viability of the Life Insurance business as well as our product management expertise and distribution 
strategy for these products. 

Group Protection Highlights 

We continue to build out our Group Protection capabilities to better position Lincoln to take advantage of the growing 
opportunity in voluntary benefits, as well as increasing our penetration in our core small employer traditional group market.  In 
2011, we launched a critical illness product, enhanced our sales team structure to spur productivity, and invested in leading-edge 
technology platforms.  We also worked hard to bring loss ratios back into the expected range over the course of the year with a 
combination of new claims management strategies and repricing actions.  We have a long history of success in the group benefits 
marketplace and the focused investments and talent needed to significantly grow our footprint in this business. 

Wholesale and Retail Distribution Highlights 

Lincoln Financial Distributors is one of the largest wholesale distribution organizations in the industry, with a reputation for 
superior wholesaler expertise and productivity.  In 2011, our wholesaling efforts allowed us to successfully expand the number of 
advisors recommending Lincoln products to their clients to more than 57,000 in total.  In addition, the number of advisors 
recommending more than one Lincoln solution – an indicator of the depth of our relationships – grew by 7%.  We believe 
disciplined execution of this strategy over time combined with disciplined expense management will continue to generate 
meaningful top- and bottom-line growth for Lincoln. 

Lincoln Financial Network (“LFN”), our retail sales and fee-based financial advisory services platform, continues to successfully 
attract and retain seasoned advisors.  In 2011, the total number of LFN advisors grew to approximately 8,150, and LFN was again 
named the second largest independent broker-dealer by InvestmentNews.  LFN’s business model of offering multiple support levels 
for its advisor base is a key growth driver while allowing it to adapt to the economics affecting retail distribution.  Our experience 
indicates that consumers remain risk-averse and will increasingly seek professional independent advice and security, a trend that 
will benefit LFN.   

Our Investment Portfolio, Capital and Liquidity Positions 

Our insurance subsidiary investment portfolios are well-diversified across asset classes and issuers, with an average credit quality of 
“A.”  Since 2008, purchases have been biased towards higher quality investments.  We have little exposure to financial and 
sovereign debt in the peripheral European countries – two sectors that drove headlines in 2011 – and we are confident that our 
overall European exposure is well-positioned.  Stress tests further confirm the high quality of our portfolio, which will allow us to 
take advantage of opportunities in 2012. 

Lincoln ended the year with total adjusted capital of $7.6 billion in our insurance subsidiaries and approximately $600 million in 
cash at the holding company, both historically high levels for the company. 

Our Workforce 

Our ability to successfully navigate the markets and deliver consistent results for shareholders and policyholders is due to the 
quality and professionalism of our employees.  In 2011, we continued to offer career development opportunities through our 
internal training curriculum called LEAD, now celebrating its second anniversary, and expanded wellness offerings to help 
employees maintain healthier lifestyles at work and at home.  These programs, along with our commitment to meaningful and 
challenging work and a culture that rewards performance, are all part of delivering a satisfying employee experience that attracts top 
industry talent and reflects our shared commitment to serving our customers with optimism and integrity. 

 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Responsibility 

We increased our focus on corporate citizenship in 2011 with the launch of a new Office of Corporate Responsibility.  This office 
is responsible for coordinating Lincoln’s efforts to improve the quality of life for underserved populations in our communities, 
promoting environmentally sustainable business practices and encouraging employee volunteerism. 

In 2011, the Lincoln Financial Foundation contributed nearly $10 million to support nonprofit organizations in our communities 
with a focus on education, basic needs, economic/workforce development and access to the arts.  The Lincoln Financial 
Foundation also contributed $898,000 to United Way agencies last year, coordinated workplace giving campaigns that raised 
another $1 million for the United Way, and matched more than $1 million in employee donations to nonprofit agencies. 

From an environmental perspective, we are using less paper, reducing energy consumption and encouraging employees to live 
greener lives at work and at home, and several new initiatives are underway.  We also remain committed to supporting employee 
volunteerism through local charitable activities, nonprofit board service and our Lincoln Invests in Volunteer Experiences 
program, which recognizes employees who donate 50 hours or more of personal volunteer time. 

Brand and Reputation 

Our brand has long stood for optimism and the power of positive action.  Market research conducted by Lincoln in 2011 
confirmed that consumers connect most closely with companies that empower them to take charge of their finances and their lives, 
and that taking action makes people feel more optimistic about the future.  These findings led to the launch of our You’re In 
ChargeSM brand platform, which is being brought to life through our Chief Life OfficerSM campaign.  The campaign recognizes the 
many roles that we all play in our lives – Chief Organize a Family Vacation Officer, Chief Save for a New House Officer, Chief 
Volunteer in my Community Officer, to name a few – and that, by making smart financial decisions to take charge of the future, 
we are all Chief Life Officers. 

A Consistent Market Leader 

Lincoln ended 2011 with a healthy financial foundation, and we thank the Board of Directors for its leadership through the 
challenges and opportunities of the past year. 

Our strategy is simple but compelling:  we serve growing markets with insurance and retirement solutions that require deep 
financial and risk management expertise to execute well through an extensive network of distribution partners.  With all of the 
pieces in place, we are confident that we are well-positioned to execute our growth strategies and enhance value creation for our 
policyholders, employees and shareholders in 2012. 

Thank you for your trust and support. 

Sincerely, 

Dennis R. Glass   
President and CEO 

March 29, 2012 

William H. Cunningham 
Chairman of the Board 

* A reconciliation of operating revenues to revenues and income from operations to net income appears in Note 22 in the 
accompanying notes to the consolidated financial statements presented in “Item 8. Financial Statements and Supplementary Data.” 

Forward-Looking Statements – Cautionary Language 
Statements in this letter that are not historical facts are forward-looking statements.  Actual results may differ materially from those 
projected in the forward-looking statements.  See “Forward-Looking Statements – Cautionary Language” beginning on page 35 
and “Risk Factors” beginning on page 17. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
WASHINGTON, D. C. 20549   
FORM 10-K   

(Mark One)  
(cid:95) 

Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934   
For the fiscal year ended December 31, 2011   

(cid:133) 

OR 
Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934   
For the transition period from                      to                     .  

Commission File Number 1-6028   
LINCOLN NATIONAL CORPORATION  
(Exact name of registrant as specified in its charter)   

Indiana 
(State or other jurisdiction of incorporation or organization)

35-1140070 
(I.R.S. Employer Identification No.)

150 N. Radnor Chester Road, Suite A305, Radnor, Pennsylvania
(Address of principal executive offices) 

19087 
(Zip Code) 

Registrant’s telephone number, including area code: (484) 583-1400   

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 

Name of each exchange on which registered

Common Stock 
$3.00 Cumulative Convertible Preferred Stock, Series A
6.75% Capital Securities 
Warrants, each to purchase one share of common stock

New York 
New York 
New York
New York

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  

Yes  (cid:95)    No  (cid:133) 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  

Yes  (cid:133)    No  (cid:95) 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 

Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.  Yes  (cid:95)    No  (cid:133)  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the 
preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes  (cid:95)    No  (cid:133)   

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is 

not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.   (cid:133) 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company.  See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of 
the Exchange Act.  Large accelerated filer  (cid:95)    Accelerated filer  (cid:133)(cid:3)Non-accelerated filer  (Do not check if a smaller reporting 
company)  (cid:133)   Smaller reporting company  (cid:133) 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes  (cid:133)    No  (cid:95)  
The aggregate market value of the shares of the registrant’s common stock held by non-affiliates (based upon the closing price 

of these shares on the New York Stock Exchange) as of the last business day of the registrant’s most recently completed second fiscal 
quarter was $8.8 billion. 

As of February 17, 2012, 291,330,818 shares of common stock of the registrant were outstanding.  

Selected portions of the Proxy Statement for the Annual Meeting of Shareholders, scheduled for May 24, 2012, have been 

incorporated by reference into Part III of this Form 10-K.  

Documents Incorporated by Reference:   

  
 
                          
                         
 
 
 
 
  
                           
                                                               
   
 
 
  
  
 
   
  
  
  
                          
 
 
 
 
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Lincoln National Corporation 

Table of Contents 

PART I

Page

Item  

1. 

Business  

   Overview  
   Business Segments and Other Operations

  Annuities 
  Retirement Plan Services 
  Life Insurance 
  Group Protection 
   Other Operations 

   Reinsurance 
   Reserves 
   Investments 
   Financial Strength Ratings 
   Regulatory 
   Employees 
   Available Information 

1A.  Risk Factors 

1B.  Unresolved Staff Comments 

2. 

3. 

Properties 

Legal Proceedings 

4.  Mine Safety Disclosures 

Executive Officers of the Registrant 

5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases

PART II

of Equity Securities  

6. 

Selected Financial Data 

7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 

   Forward-Looking Statements – Cautionary Language
   Introduction 
       Executive Summary 
      Critical Accounting Policies and Estimates
      Acquisitions and Dispositions 
   Results of Consolidated Operations 
   Results of Annuities  
   Results of Retirement Plan Services  
   Results of Life Insurance 
   Results of Group Protection 
   Results of Other Operations 

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Item   

  Realized Gain (Loss) and Benefit Ratio Unlocking
  Consolidated Investments  
  Reinsurance 
   Review of Consolidated Financial Condition
       Liquidity and Capital Resources 
  Other Matters 

    Other Factors Affecting Our Business
    Recent Accounting Pronouncements

7A.  Quantitative and Qualitative Disclosures About Market Risk

8. 

9. 

Financial Statements and Supplementary Data 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

9A.  Controls and Procedures 

9B.  Other Information 

10.  Directors, Executive Officers and Corporate Governance

11.  Executive Compensation 

PART III

12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters 

13.  Certain Relationships and Related Transactions, and Director Independence

14.  Principal Accounting Fees and Services 

PART IV

15.  Exhibits, Financial Statement Schedules 

Signatures 

Index to Financial Statement Schedules  

Index to Exhibits  

Page

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FS-1

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PART I 

The “Business” section and other parts of this Form 10-K contain forward-looking statements that involve inherent risks and 
uncertainties.  Statements that are not historical facts, including statements about our beliefs and expectations, and containing 
words such as “believes,” “estimates,” “anticipates,” “expects” or similar words are forward-looking statements.  Our actual results 
may differ materially from the projected results discussed in the forward-looking statements.  Factors that could cause such 
differences include, but are not limited to, those discussed in “Item 1A. Risk Factors” and in the “Forward-Looking Statements – 
Cautionary Language” in “Part II – Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” (“MD&A”) of the Form 10-K.  Our consolidated financial statements and the accompanying notes to the 
consolidated financial statements (“Notes”) are presented in “Part II – Item 8. Financial Statements and Supplementary Data.” 

Item 1.  Business  

OVERVIEW  

Lincoln National Corporation (“LNC,” which also may be referred to as “Lincoln,” “we,” “our” or “us”) is a holding company, 
which operates multiple insurance and retirement businesses through subsidiary companies.  Through our business segments, we 
sell a wide range of wealth protection, accumulation and retirement income products and solutions.  These products include fixed 
and indexed annuities, variable annuities, universal life insurance (“UL”), variable universal life insurance (“VUL”), linked-benefit 
UL, term life insurance, employer-sponsored retirement plans and services, and group life, disability and dental.  LNC was 
organized under the laws of the state of Indiana in 1968.  We currently maintain our principal executive offices in Radnor, 
Pennsylvania.  “Lincoln Financial Group” is the marketing name for LNC and its subsidiary companies.  As of December 31, 2011, 
LNC had consolidated assets of $202.9 billion and consolidated stockholders’ equity of $14.2 billion. 

We provide products and services and report results through four segments as follows: 

Business Segments 
Annuities 
Retirement Plan Services (formerly known as the “Defined Contribution Segment”) 
Life Insurance 
Group Protection 

We also have Other Operations, which includes the financial data for operations that are not directly related to the business 
segments.   

As a result of entering agreements of sale for Lincoln National (UK) plc (“Lincoln UK”) and Delaware Management Holdings, Inc. 
(“Delaware”) during 2009, we have reported the results of these businesses as discontinued operations on our Consolidated 
Statements of Income (Loss) for all periods presented and the assets and liabilities, prior to the sale, as held for sale on our 
Consolidated Balance Sheets.  For further information, see “Acquisitions and Dispositions” below. 

The results of Lincoln Financial Network (“LFN”) and Lincoln Financial Distributors (“LFD”), our retail and wholesale 
distributors, respectively, are included in the segments for which they distribute products.  LFD distributes our individual products 
and services, defined contribution plans and corporate-owned UL and VUL (“COLI”) and bank-owned UL and VUL (“BOLI”) 
products and services.  The distribution occurs primarily through consultants, brokers, planners, agents, financial advisors, third-
party administrators (“TPAs”) and other intermediaries.  Group Protection distributes its products and services primarily through 
employee benefit brokers, TPAs and other employee benefit firms.  As of December 31, 2011, LFD had approximately 560 
internal and external wholesalers (including sales managers).  As of December 31, 2011, LFN offered LNC and non-proprietary 
products and advisory services through a national network of approximately 8,150 active producers who placed business with us 
within the last 12 months.   

Financial information in the tables that follow is presented in conformity with accounting principles generally accepted in the 
United States of America (“GAAP”), unless otherwise indicated.  We provide revenues, income (loss) from operations and assets 
attributable to each of our business segments and Other Operations in Note 22.  Assets, revenues and earnings attributable to 
foreign activities were not material in the periods presented. 

Acquisitions and Dispositions 

On January 8, 2009, the Office of Thrift Supervision approved our application to become a savings and loan holding company and 
our acquisition of Newton County Loan & Savings, FSB (“NCLS”), a federally regulated savings bank located in Indiana.  We 
closed on our purchase of NCLS on January 15, 2009.  On July 25, 2011, NCLS submitted a voluntary plan of dissolution with the 

1 

 
 
 
  
 
  
 
  
  
 
 
 
 
 
 
Officer of the Comptroller of the Currency (“OCC”).  The OCC approved NCLS’s voluntary dissolution effective November 30, 
2011.    

On August 18, 2009, we entered into a purchase and sale agreement with Macquarie Bank Limited (“MBL”), pursuant to which we 
agreed to sell to MBL all of the outstanding capital stock of Delaware, our former subsidiary, which provided investment products 
and services to individuals and institutions.  This transaction closed on January 4, 2010, with net of tax proceeds of approximately 
$405 million. 

In addition, certain of our subsidiaries, including The Lincoln National Life Insurance Company (“LNL”), our primary insurance 
subsidiary, entered into investment advisory agreements with Delaware dated January 4, 2010, pursuant to which Delaware will 
continue to manage the majority of the general account insurance assets of the subsidiaries.  The investment advisory agreements 
will have 10-year terms, and we may terminate them without cause, subject to a purchase price adjustment of up to $67 million in 
the event that all of the agreements with our subsidiaries are terminated.  The amount of the potential adjustment declines on a pro 
rata basis over the 10-year term of the advisory agreements.    

On October 1, 2009, we completed the sale of the capital stock of Lincoln UK to SLF of Canada UK Limited for net of tax 
proceeds of $325 million.  We retained Lincoln UK’s pension plan assets and liabilities.  The former Lincoln UK segment primarily 
focused on providing life and retirement income products in the United Kingdom. 

On November 12, 2007, Lincoln Financial Media Company (“LFMC”), our wholly-owned subsidiary, entered into two stock 
purchase agreements with Raycom Holdings, LLC (“Raycom”).  Pursuant to one of the agreements, LFMC agreed to sell to 
Raycom all of the outstanding capital stock of three of LFMC’s wholly-owned subsidiaries:  WBTV, Inc., the owner and operator 
of television station WBTV, Charlotte, North Carolina; WCSC, Inc., the owner and operator of television station WCSC, 
Charleston, South Carolina; and WWBT, Inc., the owner and operator of television station WWBT, Richmond, Virginia.  The 
transaction closed on March 31, 2008, and LFMC received proceeds of $546 million.  Pursuant to the other agreement, LFMC 
agreed to sell to Raycom all of the outstanding capital stock of Lincoln Financial Sports, Inc., a wholly-owned subsidiary of LFMC.  
This transaction closed on November 30, 2007, and LFMC received $42 million of proceeds.  

On November 12, 2007, LFMC also entered into a stock purchase agreement with Greater Media, Inc., to sell all of the 
outstanding capital stock of LFMC of North Carolina, the owner and operator of radio stations WBT(AM), Charlotte, North 
Carolina; WBT-FM, Chester, South Carolina; and WLNK(FM), Charlotte, North Carolina.  This transaction closed on January 31, 
2008, and LFMC received proceeds of $100 million.  More information on these LFMC transactions can be found in our Form 8-
K filed on November 14, 2007. 

On April 3, 2006, we completed our merger with Jefferson-Pilot Corporation (“Jefferson-Pilot”), pursuant to which Jefferson-Pilot 
merged into one of our wholly-owned subsidiaries.  Prior to the merger, Jefferson-Pilot, through its subsidiaries, offered full lines 
of individual life, annuity and investment products, and group life insurance products, disability income and dental contracts, and it 
operated television and radio stations and a sports broadcasting network.   

For further information about acquisitions and divestitures, see Note 3. 

BUSINESS SEGMENTS AND OTHER OPERATIONS 

ANNUITIES 

Overview 

The Annuities segment provides tax-deferred investment growth and lifetime income opportunities for its clients by offering fixed 
(including indexed) and variable annuities.  The “fixed” and “variable” classifications describe whether we or the contract holders 
bear the investment risk of the assets supporting the contract.  This also determines the manner in which we earn investment 
margin profits from these products, either as investment spreads for fixed products or as asset-based fees charged to variable 
products.  

Annuities have several features that are attractive to customers.  First, they provide tax-deferred growth on the underlying principal, 
thereby deferring the tax consequences of the growth in value until withdrawals are made from the accumulation values, often at 
lower tax rates occurring during retirement.  Second, annuities are unique in that contract holders can select a variety of payout 
alternatives to help provide an income flow for life.  Many annuity contracts include guarantee features (living and death benefits) 
that are not found in any other investment vehicle and, we believe, make annuities attractive especially in times of economic 
uncertainty. 

2 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
Products  

In general, an annuity is a contract between an insurance company and an individual or group in which the insurance company, 
after receipt of one or more premium payments, agrees to pay an amount of money either in one lump sum or on a periodic basis 
(i.e., annually, semi-annually, quarterly or monthly), beginning on a certain date and continuing for a period of time as specified in 
the contract or as requested.  Periodic payments can begin within 12 months after the premium is received (referred to as an 
immediate annuity) or at a future date in time (referred to as a deferred annuity).  This retirement vehicle helps protect an 
individual from outliving his or her money.  

Variable Annuities  

A variable annuity provides the contract holder the ability to direct the investment of premium deposits into one or more sub-
accounts offered through the product (“variable portion”) or into a fixed account with a guaranteed return (“fixed portion”).  The 
value of the variable portion of the contract holder’s account varies with the performance of the underlying sub-accounts chosen 
by the contract holder.   

We charge mortality and expense assessments and administrative fees on variable annuity accounts to cover insurance and 
administrative expenses.  These assessments are built into accumulation unit values, which when multiplied by the number of units 
owned for any sub-account equals the contract holder’s account value for that sub-account.  The fees that we earn from these 
contracts are reported as insurance fees on our Consolidated Statements of Income (Loss).  In addition, for some contracts, we 
collect surrender charges that range from 0% to 10% of withdrawals when contract holders surrender their contracts during the 
surrender charge period, which is generally higher during the early years of a contract.   

We offer guaranteed benefit riders with certain of our variable annuity products, such as a guaranteed death benefit (“GDB”), a 
guaranteed withdrawal benefit (“GWB”), a guaranteed income benefit (“GIB”) and a combination of such benefits.  Most of our 
variable annuity products also offer the choice of a fixed option that provides for guaranteed interest credited to the account value.    

The GDB features offered in 2011 included those where we contractually guarantee to the contract holder that upon death, 
depending on the particular product, we will return no less than:  the current contract value; the total deposits made to the 
contract, adjusted to reflect any partial withdrawals; the highest contract value on a specified anniversary date adjusted to reflect 
any partial withdrawals following the contract anniversary; or the current contract value plus a specified percentage of contract 
earnings, not to exceed a covered earnings limit. 

In 2011, we offered product riders including the Lincoln Lifetime IncomeSM Advantage, Lincoln Lifetime IncomeSM Advantage 2.0 and 
Lincoln Lifetime IncomeSM Advantage Plus, which are hybrid benefit riders combining aspects of GWB and GIB.  These benefit riders 
allow the contract holder the ability to take income at a maximum rate of 4% or 5% of the guaranteed amount when they are above 
the lifetime income age or income through i4LIFE® Advantage with the GIB.  Lincoln Lifetime IncomeSM Advantage, Lincoln Lifetime 
IncomeSM Advantage 2.0 and Lincoln Lifetime IncomeSM Advantage Plus provide higher income if the contract holder delays 
withdrawals, including both a 5% enhancement to the guaranteed amount each year a withdrawal is not taken for a specified period 
of time and an annual step-up of the guaranteed amount to the current contract value.  The Lincoln Lifetime IncomeSM Advantage Plus 
provides an additional benefit, which is a return of principal at the end of the seventh year if the customer has not taken any 
withdrawals.  Contract holders under Lincoln Lifetime IncomeSM Advantage, Lincoln Lifetime IncomeSM Advantage 2.0 and Lincoln Lifetime 
IncomeSM Advantage Plus are subject to restrictions on the allocation of their account value within the various investment choices.   

We also offered the i4LIFE® Advantage and 4LATER® Advantage.  The i4LIFE® Advantage rider, on which we have received a 
U.S. patent, allows variable annuity contract holders access and control during the income distribution phase of their contract.  
This added flexibility allows the contract holder to access the account value for transfers, additional withdrawals and other service 
features like portfolio rebalancing.  In general, GIB is an optional feature available with i4LIFE® Advantage that guarantees 
regular income payments will not fall below the greater of a minimum income floor set at benefit issue, or 75% of the highest 
income payment on a specified anniversary date (reduced for any subsequent withdrawals).  4LATER® Advantage provides a 
minimum income base used to determine the GIB floor when a client begins income payments under i4LIFE® Advantage.  The 
income base is equal to the initial deposit, or contract value, if elected after issue, and increases by 15% every three years, subject to 
a 200% cap.  The owner may step up the income base to the current contract value on or after the third anniversary of rider 
election or of the most recent step-up, which also resets the 200% cap.    

The Lincoln SmartSecurity® Advantage one-year benefit is a GWB rider that offers the contract holder a guarantee equal to the initial 
deposit (or contract value, if elected after issue), adjusted for any subsequent purchase payments or withdrawals.  Lincoln 
SmartSecurity® Advantage one-year allows an owner to step up the guarantee amount automatically on the benefit anniversary to 
the current contract value if the contract value is greater than the guarantee amount at the time of step up.  To receive the full 
amount of the guarantee, annual withdrawals are limited to 5% of the guaranteed amount.  Withdrawals will continue until the 
longer of when the guarantee is equal to zero or for the rest of the owner’s life (“single life version”) or the life of the owner or 
owner’s spouse (“joint life version”) as long as withdrawals begin after attained age 65 and are limited to 5% of the guaranteed 

3 

 
 
 
 
 
  
 
 
 
 
amount.  Withdrawals in excess of the applicable maximum in any contract year are assessed any applicable surrender charges, and 
the guaranteed amount is recalculated.  

We design and actively manage the features and structure of our guaranteed benefit riders to maintain a competitive suite of 
products consistent with profitability and risk management goals.  To mitigate the increased risks associated with guaranteed 
benefits, we developed a dynamic hedging program.  The customized dynamic hedging program uses equity and interest rate 
futures positions, interest rate and variance swaps, as well as equity-based options depending upon the risks underlying the 
guarantees.  For more information on our hedging program, see “Critical Accounting Policies and Estimates – Derivatives” and 
“Realized Gain (Loss) and Benefit Ratio Unlocking” in the MD&A.  For information regarding risks related to guaranteed benefits, 
see “Item 1A. Risk Factors – Market Conditions – Changes in the equity markets, interest rates and/or volatility affect the 
profitability of our products with guaranteed benefits; therefore, such changes may have a material adverse effect on our business 
and profitability.” 

Fixed Annuities  

A fixed annuity preserves the principal value of the contract while guaranteeing a minimum interest rate to be credited to the 
accumulation value.  Our fixed annuity product offerings as of December 31, 2011, consisted of traditional fixed-rate and fixed 
indexed deferred annuities, as well as fixed-rate immediate annuities with various payment options, including lifetime incomes.   

Our traditional fixed-rate deferred annuity products include Lincoln ClassicSM (Single and Flexible Premium), Lincoln SelectSM, Lincoln 
Smart Course®, Lincoln MYGuaranteeSM Plus and Lincoln GrowSmartSM Fixed Annuity.   

Our fixed indexed deferred annuity products include Lincoln OptiPoint®, Lincoln OptiChoiceSM and Lincoln New Directions®.  Our 
fixed indexed annuities allow the contract holder to elect an interest rate based on the performance of the Standard & Poor’s 
(“S&P”) 500 Index® (“S&P 500”).  The indexed interest rate is guaranteed never to be less than zero.  Available with certain of 
our fixed indexed annuities, Lincoln Living IncomeSM Advantage and Lincoln Lifetime IncomeSM Edge provide the contract holder a 
guaranteed lifetime withdrawal benefit.  Withdrawals in excess of the free amount are assessed any applicable surrender charges, 
and the guaranteed withdrawal amount is recalculated.  We use derivatives to hedge the equity market risk associated with our fixed 
indexed annuity products.  For more information on our hedging program, see “Critical Accounting Policies and Estimates – 
Derivatives” and “Realized Gain (Loss) and Benefit Ratio Unlocking” in the MD&A. 

In addition to traditional fixed-rate immediate annuities, we offered the Lincoln SmartIncomeSM Inflation Annuity that provides 
lifetime income with annual adjustments to keep pace with inflation.   

We offer single and flexible premium fixed deferred annuities.  Single premium fixed deferred annuities are contracts that allow 
only a single premium to be paid.  Flexible premium fixed deferred annuities are contracts that allow multiple premium payments 
on either a scheduled or non-scheduled basis. 

Fixed annuity contracts are general account obligations.  We bear the investment risk for fixed annuity contracts.  To protect from 
premature withdrawals, we impose surrender charges.  Surrender charges are typically applicable during the early years of the 
annuity contract, with a declining level of surrender charges over time.  We expect to earn a spread between what we earn on the 
underlying general account investments supporting the fixed annuity product line and what we credit to our fixed annuity contract 
holders’ accounts.   

Distribution  

The Annuities segment distributes its individual fixed and variable annuity products through LFD.  LFD’s distribution channels 
give the Annuities segment access to its target markets.  LFD distributes the segment’s products to a large number of financial 
intermediaries, including LFN.  The financial intermediaries include wire/regional firms, independent financial planners, financial 
institutions and managing general agents. 

Competition  

The annuities market is very competitive and consists of many companies, with no one company dominating the market for all 
products.  The Annuities segment competes with numerous other financial services companies.  The main factors upon which 
entities in this market compete are distribution channel access and the quality of wholesalers, investment performance, cost, 
product features, speed to market, brand recognition, financial strength ratings, crediting rates and client service. 

4 

 
 
 
  
 
 
 
 
 
 
  
  
  
 
Overview 

RETIREMENT PLAN SERVICES  

The Retirement Plan Services segment provides employers with retirement plan products and services, primarily in the defined 
contribution retirement plan marketplaces.  While our focus is employer-sponsored defined contribution plans, we also serve the 
defined benefit plan and individual retirement account (“IRA”) markets.  We provide a variety of plan investment vehicles, 
including individual and group variable annuities, group fixed annuities and mutual fund-based programs.  We also offer a broad 
array of plan services including plan recordkeeping, compliance testing, participant education and other related services.   

Defined contribution plans are a popular employee benefit offered by many employers across a wide spectrum of industries and by 
employers large and small.  Retirement Plan Services primarily focuses on the Mid – Large market, which accounted for 45% of 
this segment’s total assets under management as of December 31, 2011.   In addition, Retirement Plan Services focuses on the 
small market 401(k) business, which accounted for 16% of this segment’s total assets under management as of December 31, 2011.   

Products and Services 

The Retirement Plan Services segment currently brings three primary offerings to the employer-sponsored market:  LINCOLN 
DIRECTORSM group variable annuity, LINCOLN ALLIANCE® program, and Multi-Fund® variable annuity.   

LINCOLN DIRECTORSM and Multi-Fund® products are variable annuities.  The LINCOLN ALLIANCE® program is mutual 
fund-based.  These offerings primarily cover the 403(b) and 401(k) marketplace.  The 403(b) plans are available to employees of 
educational institutions, not-for-profit healthcare organizations and certain other not-for-profit entities; and 401(k) plans are 
generally available to employees of for-profit entities.  The investment options for our annuities encompass the spectrum of asset 
classes with varying levels of risk and include both equity and fixed income.   

LINCOLN DIRECTORSM group variable annuity is a 401(k) defined contribution retirement plan solution available to small 
businesses, typically those with plans having less than $2 million in account values.  The LINCOLN DIRECTORSM product offers 
participants a broad array of investment options from several fund families and a fixed account.  The Retirement Plan Services 
segment earns revenue through asset charges, investment management fees, surrender charges and recordkeeping fees from this 
product.  We also receive fees from the underlying mutual funds companies for the services we provide, and we earn investment 
margins on assets in the fixed account.   

The LINCOLN ALLIANCE® program is a defined contribution retirement plan solution aimed at mid to large employers, 
typically those that have defined contribution plans with $2 million or more in account value.  The target market is primarily for-
profit corporations, educational institutions and healthcare providers.  The program bundles our traditional fixed annuity products 
with the employer’s choice of mutual funds, along with recordkeeping, plan compliance services and customized employee 
education services.  The program allows the use of any mutual fund.  We earn fees for our recordkeeping and educational services 
and the services we provide to mutual fund accounts.  We also earn investment margins on fixed annuities. 

Multi-Fund® Variable Annuity is a defined contribution retirement plan solution with full-bundled administrative services and high 
quality investment choices marketed to small- to mid-sized healthcare, education, governmental and not-for-profit plans.  The 
product can be sold either to the employer through the Multi-Fund® group variable annuity contract or directly to the individual 
through the Multi-Fund® Select variable annuity contract.  We earn mortality and expense charges, investment income on the fixed 
account and surrender charges from this product.  We also receive fees for services that we provide to funds in the underlying 
separate accounts.   

Distribution  

Retirement Plan Services products are primarily distributed by LFD.  Wholesalers and managers distribute these products through 
advisors, consultants, banks, wirehouses, TPAs and individual planners.  During 2011, LFD expanded its distribution of the 
segment’s products by increasing wholesalers and managers from 49 to 55, increasing relationship management expertise and 
growing the number of broker-dealer relationships.  

The Multi-Fund® program is sold primarily by affiliated advisors.  The LINCOLN ALLIANCE® program is sold primarily 
through consultants and affiliated advisors.  LINCOLN DIRECTORSM group variable annuity is sold in the small marketplace by 
intermediaries, including financial advisors, TPAs, planners and wirehouses. 

Competition  

The retirement plan marketplace is very competitive and is comprised of many providers with no one company dominating the 
market for all products.  As stated above, we compete in the small, mid and large markets.  We compete with numerous other 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial services companies.  The main factors upon which entities in this market compete are distribution channel access and the 
quality of wholesalers, investment performance, cost, product features, speed to market, brand recognition, financial strength 
ratings, crediting rates, client service and client compliance and fiduciary services.  During the fourth quarter of 2011, we began to 
put new clients on our enhanced recordkeeping platform.  We believe the new platform will allow us to compete more effectively 
in the retirement plan marketplace. 

Overview 

LIFE INSURANCE 

The Life Insurance segment focuses on the creation and protection of wealth for its clients through the manufacturing of life 
insurance products, including term insurance, a linked-benefit product (which is a UL policy linked with riders that provide for 
long-term care costs) and both single and survivorship versions of UL and VUL, including COLI and BOLI products.  

The segment generally has higher sales in the second half of the year than in the first half of the year.  Approximately 45%, 44% 
and 44% of total sales were in the first half of 2011, 2010 and 2009, respectively. 

Mortality margins, morbidity margins (for linked-benefit products), investment margins (through spreads or fees), expense margins 
(expense charges assessed to the contract holder less expenses incurred to manage the business) and surrender fees drive life 
insurance profits.  Mortality margins, morbidity margins, and some expense assessments are a function of the rates priced into the 
product and level of insurance in force.  Insurance in force, in turn, is driven by sales, persistency and mortality experience.  

Similar to the annuity product classifications described above, life products can be classified as “fixed” (which includes indexed) or 
“variable” contracts.  This classification describes whether we or the contract holders bear the investment risk of the assets 
supporting the policy.  This also determines the manner in which we earn investment margin profits from these products, either as 
investment spreads for fixed products or as asset-based fees charged to variable products.  

Products  

We offer four categories of life insurance products consisting of:  

Interest-Sensitive Life Insurance 

Interest-sensitive life insurance products provide life insurance with account values that earn rates of return based on company-
declared interest rates.  Contract holder account values are invested in our general account investment portfolio, so we bear the risk 
of investment performance.  Some of our UL contracts include secondary guarantees, which are explained more fully below. 

In a UL contract, contract holders typically have flexibility in the timing and amount of premium payments and the amount of 
death benefit, provided there is sufficient account value to cover all policy charges for mortality and expenses for the coming 
period.  Under certain contract holder options and market conditions, the death benefit amount may increase or decrease.  
Premiums received on a UL product, net of expense loads and charges, are added to the contract holder’s account value.  The 
client has access to their account value (or a portion thereof), less surrender charges and policy loan payoffs, through contractual 
liquidity features such as loans, partial withdrawals and full surrenders.  Loans and withdrawals reduce the death benefit amount 
payable and are limited to certain contractual maximums (some of which are required under state law), and interest is charged on all 
loans.  Our UL contracts assess surrender charges against the policies’ account values for full or partial surrenders that occur 
during the contractual surrender charge period.  Depending on the product selected, surrender charge periods can range from 0 to 
20 years.  

We also offer a fixed indexed UL product that functions similarly to a traditional UL policy, with the added flexibility of allowing 
contract holders to have portions of their account value earn interest credits based on the performance of the S&P 500. 

As mentioned previously, we offer survivorship versions of our individual UL products.  These products insure two lives with a 
single policy and pay death benefits upon the second death. 

Sales results are influenced by the series of UL products with secondary guarantees.  A UL policy with a secondary guarantee can 
stay in force, even if the base policy cash value is zero, as long as secondary guarantee requirements have been met.  The secondary 
guarantee requirement is based on the evaluation of a reference value within the policy, calculated in a manner similar to the base 
policy account value, but using different assumptions as to expense charges, cost of insurance (“COI”) charges and credited 
interest.  The assumptions for the secondary guarantee requirement are listed in the contract.  As long as the contract holder funds 
the policy to a level that keeps this calculated reference value positive, the death benefit will be guaranteed.  The reference value has 
no actual monetary value to the contract holder; it is only a calculated value used to determine whether or not the policy will lapse 
should the base policy cash value be less than zero.   

6 

 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
Unlike other GDB designs, our secondary guarantee benefits maintain the flexibility of a traditional UL policy, which allows a 
contract holder to take loans or withdrawals.  Although loans and withdrawals are likely to shorten the time period of the 
guaranteed death benefit, the guarantee is not automatically or completely forfeited, as is sometimes the case with other death 
benefit guarantee designs.  The length of the guarantee may be increased at any time through additional excess premium deposits. 

Linked-Benefit Life Products 

Linked-benefit life products combine UL with long-term care insurance through the use of riders.  The first rider allows the 
contract holder to accelerate death benefits on a tax-free basis in the event of a qualified long-term care need.  The second rider 
extends the long-term care insurance benefits for an additional period of time if the death benefit is fully depleted for the purposes 
of long-term care.  The policy also provides a reduced death benefit to the contract holder’s beneficiary if the contract holder 
accelerates the death benefit as long-term care benefits during his or her life. 

VUL 

VUL products are UL products that provide a return on account values linked to an underlying investment portfolio of sub-
accounts offered through the product.  The value of the contract holder’s account varies with the performance of the sub-accounts 
chosen by the contract holder.  As the return on the investment portfolio increases or decreases, the account value of the VUL 
policy will increase or decrease.  As with fixed UL products, contract holders have access, within contractual maximums, to 
account values through loans, withdrawals and surrenders.  Surrender charges are assessed during the surrender charge period, 
ranging from 0 to 20 years depending on the product. 

In addition, VUL products offer a fixed account option that is managed by us.  Investment risk is borne by the customer on all but 
the fixed account option. 

We also offer survivorship versions of our individual VUL products.  These products insure two lives with a single policy and pay 
death benefits upon the second death.  

We also offer single life and survivorship versions of our VUL products with secondary guarantees. 

Term Life Insurance 

Term life insurance provides a fixed death benefit for a scheduled period of time.  It usually does not offer cash values.  Scheduled 
policy premiums are required to be paid at least annually.   

Distribution  

The Life Insurance segment’s products are sold through LFD.  LFD provides the Life Insurance segment with access to financial 
intermediaries in the following primary distribution channels:  wire/regional firms; independent planner firms (including LFN); 
financial institutions; and managing general agents/independent marketing organizations.  LFD distributes COLI and BOLI 
products and services to small- to mid-sized banks and mid- to large-sized corporations, primarily through 14 intermediaries who 
specialize in one or both of these markets and who are serviced through a network of internal and external LFD sales 
professionals.    

Competition  

The life insurance industry is very competitive and consists of many companies with no one company dominating the market for 
all products.  As of the end of 2010, the latest year for which data is available, there were 917 life insurance companies in the U.S. 
and U.S. territories, according to the American Council of Life Insurers. 

The Life Insurance segment primarily targets the affluent to high net worth markets, defined as households with at least $250,000 
of financial assets.  For those individual policies we sold in 2011, the average face amount (excluding MoneyGuard® products) was 
approximately $1 million and average first year premiums paid were approximately $40,000.  The Life Insurance segment competes 
primarily on product design and customer service.  With respect to customer service, management tracks the speed, accuracy and 
responsiveness of service to customers’ calls and transaction requests.  Further, management tracks the turnaround time and quality 
for various client services such as processing of applications.  Additional competitive factors relevant to the Life Insurance segment 
include product breadth, speed to market, underwriting and risk management, financial strength ratings and extent of distribution 
network.    

7 

 
 
 
 
 
  
  
 
 
 
 
  
 
  
 
 
Underwriting  

In the context of life insurance, underwriting is the process of evaluating medical and non-medical information about an individual 
and determining the effect these factors statistically have on mortality.  This process of evaluation is often referred to as risk 
classification.  Of course, no one can accurately predict how long any individual will live, but certain risk factors can affect life 
expectancy and are evaluated during the underwriting process.  

Claims Administration  

Claims services are delivered to customers from the Greensboro, North Carolina and Concord, New Hampshire offices.  Claims 
examiners are assigned to each claim notification based on coverage amount, type of claim and the experience of the examiner.  
Claims meeting certain criteria are referred to senior claim examiners.  A formal quality assurance program is carried out to ensure 
the consistency and effectiveness of claims examining activities.  A network of in-house legal counsel, compliance officers, medical 
personnel and an anti-fraud investigative unit also support claim examiners.  A special team of claims examiners, in conjunction 
with claims management, focus on more complex claims matters such as long-term care claims, claims incurred during the 
contestable period, beneficiary disputes, litigated claims and the few invalid claims that are encountered.  

Overview 

GROUP PROTECTION 

The Group Protection segment offers group non-medical insurance products, principally term life, disability and dental, to the 
employer marketplace through various forms of contributory and noncontributory plans.  Most of the segment’s group contracts 
are sold to employers with fewer than 500 employees.   

Products 

Group Life Insurance  

We offer employer-sponsored group term life insurance products including basic, optional and voluntary term life insurance to 
employees and their dependents.  Additional benefits may be provided in the event of a covered individual’s accidental death or 
dismemberment.   

Group Disability Insurance  

We offer short- and long-term employer-sponsored group disability insurance, which protects an employee against loss of wages 
due to illness or injury.  Short-term disability generally provides benefits for up to 26 weeks following a short waiting period, 
ranging from 1 to 30 days.  Long-term disability provides benefits following a longer waiting period, usually between 30 and 180 
days and provides benefits for a longer period, at least 2 years and typically extending to normal (Social Security) retirement age.    

Group Dental 

We offer employer-sponsored group dental insurance, which covers a portion of the cost of eligible dental procedures for 
employees and their dependents.  Products offered include indemnity coverage, which does not distinguish benefits based on a 
dental provider’s participation in a network arrangement, and a Preferred Provider Organization (“PPO”) product that does reflect 
the dental provider’s participation in the PPO network arrangement, including agreement with network fee schedules. 

Group Accident Insurance 

We offer employer-sponsored group accident insurance products for employees and their covered dependents.  This product is 
predominantly purchased on an employee-paid basis.  Accident insurance provides scheduled benefits for over 30 types of benefit 
triggers related to accidental causes, and it is available for non-occupational accidents exclusively or on a 24-hour coverage basis.   

Group Critical Illness Insurance 

We offer employer-sponsored group critical illness insurance to employees and their covered dependents.  This product is 
predominantly purchased on an employee-paid basis.  The coverage provides for lump sum payouts upon the occurrence of one of 
the specified critical illness benefit triggers covered within a critical illness insurance policy.   This product also includes Lincoln 
CareCompassSM, a package of benefits and services that assists employees and their family members in prevention, early detection 
and treatment of critical illness events.   

8 

 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Medical 

We manage employer-sponsored benefits designed to supplement a company’s major medical plan by reimbursing executives and 
eligible dependents for health care expenses not covered by the basic plan.  Along with medical expense reimbursement, EXEC-U-
CARE® plans include Accidental Death and Dismemberment coverage, EXEC-U-CARE CONCIERGE® health care assistance 
and TravelConnectSM travel assistance services. 

Distribution 

The segment’s products are marketed primarily through a national distribution system, including approximately 150 managers and 
marketing representatives.  The managers and marketing representatives develop business through employee benefit brokers, TPAs 
and other employee benefit firms. 

Competition 

The group protection marketplace is very competitive.  Principal competitive factors include particular product features, price, 
quality of customer service and claims management, technological capabilities and financial strength ratings.  In this market, the 
Group Protection segment competes with a limited number of major companies and selected other companies that focus on these 
products.   

Underwriting 

The Group Protection segment’s underwriters evaluate the risk characteristics of each employee group.  Generally, the relevant 
characteristics evaluated include employee census information (such as age, gender, income and occupation), employer industry 
classification, geographic location, benefit design elements and other factors.  The segment employs detailed underwriting policies, 
guidelines and procedures designed to assist the underwriter to properly assess and quantify risks.  The segment uses technology to 
efficiently review, price and issue smaller cases, utilizing its underwriting staff on larger, more complex cases.  Individual 
underwriting techniques (including evaluation of individual medical history information) may be used on certain covered 
individuals selecting larger benefit amounts.  For voluntary and other forms of employee paid coverages, minimum participation 
requirements are used to obtain a better spread of risk and minimize the risk of anti-selection. 

Claims Administration 

Claims for the Group Protection segment are managed by a staff of experienced in-house claim specialists and outsourced third-
party resources. Claims are evaluated for eligibility and payment of benefits pursuant to the group insurance contract and in 
compliance with federal and state regulations.  Prompt decisions, accurate benefit payment and fair claims handling are paramount 
to customer satisfaction with claim services.  Disability claims management is especially important to segment results, as results 
depend on both the incidence and the length of approved disability claims.  The segment employs a variety of clinical experts, 
including internal and external medical professionals and rehabilitation specialists, to evaluate medically supported functional 
capabilities, assess employability and develop return to work plans.  Dental claims management focuses on assisting plan 
administrators and members with the rising costs of insurance by utilizing tools to optimize dental claims payment accuracy 
through advanced claims review and validation, improved data analysis, enhanced clinical review of claims and provider utilization 
monitoring. 

OTHER OPERATIONS 

Other Operations includes the financial data for operations that are not directly related to the business segments.  Other 
Operations includes investments related to the excess capital in our insurance subsidiaries; investments in media properties and 
other corporate investments; benefit plan net liability; the unamortized deferred gain on indemnity reinsurance related to the sale of 
reinsurance to Swiss Re Life & Health America, Inc. (“Swiss Re”) in 2001; the results of certain disability income business; our run-
off Institutional Pension business in the form of group annuity and insured funding-type of contracts with assets under 
management of approximately $1.8 billion as of December 31, 2011; and debt.  We are actively managing our remaining radio 
station clusters to maximize performance and future value. 

REINSURANCE 

We follow the industry practice of reinsuring a portion of our life insurance and annuity risks with unaffiliated reinsurers.  In a 
reinsurance transaction, a reinsurer agrees to indemnify another insurer for part or all of its liability under a policy or policies it has 
issued for an agreed upon premium.  We use reinsurance to protect our insurance subsidiaries against the severity of losses on 
individual claims and unusually serious occurrences in which a number of claims produce an aggregate extraordinary loss.  We also 
use reinsurance to improve our results by leveraging favorable reinsurance pricing.  Although reinsurance does not discharge the 
insurance subsidiaries from their primary liabilities to their contract holders for losses insured under the insurance policies, it does 

9 

 
  
 
 
 
 
 
 
 
 
 
 
 
   
make the assuming reinsurer liable to the insurance subsidiaries for the reinsured portion of the risk.  Because we bear the risk of 
nonpayment by one or more of our reinsurers, we primarily cede reinsurance to well-capitalized, highly rated reinsurers. 

We reinsure approximately 25% to 30% of the mortality risk on newly issued non-term life insurance contracts and approximately 
30% to 35% of total mortality risk including term insurance contracts.  As of December 31, 2011, our policy for this program was 
to retain no more than $11 million on a single insured life issued on fixed, VUL and term life insurance contracts.  The retention 
per single insured life for COLI was less than $1 million.   

Portions of our deferred annuity business have been reinsured on a modified coinsurance (“Modco”) basis with other companies 
to limit our exposure to interest rate risks.  In a Modco program, the reinsurer shares proportionally in all financial terms of the 
reinsured policies (i.e. premiums, expenses, claims, etc.) based on their respective quota share of the risk. 

In addition, we acquire other reinsurance to cover products other than as discussed above with retentions and limits that 
management believes are appropriate for the circumstances. 

We obtain reinsurance from a diverse group of reinsurers, and we monitor concentration and financial strength ratings of our 
principal reinsurers.  Swiss Re represents our largest reinsurance exposure.  The amounts recoverable from reinsurers were $6.5 
billion as of December 31, 2011 and 2010, of which $2.8 billion and $3.0 billion for the respective periods were recoverable from 
Swiss Re related to the sale of our reinsurance business to Swiss Re. 

We also utilize inter-company reinsurance agreements to manage our statutory capital position as well as our hedge program for 
variable annuity guarantees.  These inter-company agreements do not have an effect on our consolidated financial statements. 

For more information regarding reinsurance, see “Reinsurance” in the MD&A and Note 9.  For risks involving reinsurance, see 
“Item 1A. Risk Factors – Operational Matters – We face a risk of non-collectibility of reinsurance, which could materially affect 
our results of operations.”  

RESERVES  

The applicable insurance laws under which insurance companies operate require that they report, as liabilities, policy reserves to 
meet future obligations on their outstanding policies.  These reserves are the amounts that, with the additional premiums to be 
received and interest thereon compounded annually at certain assumed rates, are calculated to be sufficient to meet the various 
policy and contract obligations as they mature.  These laws specify that the reserves shall not be less than reserves calculated using 
certain specified mortality and morbidity tables, interest rates and methods of valuation.  

For more information on reserves, see “Critical Accounting Policies and Estimates – Derivatives” and “Critical Accounting 
Policies and Estimates – Future Contract Benefits and Other Contract Holder Obligations” in the MD&A. 

See “Regulatory” below for information on permitted practices and proposed regulations that may impact the amount of statutory 
reserves necessary to support our current insurance liabilities.  

For risks related to reserves, see “Item 1A. Risk Factors – Market Conditions – Changes in interest rates and sustained low interest 
rates may cause interest rate spreads to decrease and changes in interest rates may also result in increased contract withdrawals.”  

INVESTMENTS  

An important component of our financial results is the return on invested assets.  Our investment strategy is to balance the need 
for current income with prudent risk management, with an emphasis on generating sufficient current income to meet our 
obligations.  This approach requires the evaluation of risk and expected return of each asset class utilized, while still meeting our 
income objectives.  This approach also permits us to be more effective in our asset-liability management because decisions can be 
made based upon both the economic and current investment income considerations affecting assets and liabilities.  Investments by 
our insurance subsidiaries must comply with the insurance laws and regulations of the states of domicile.  

Derivatives are used for hedging purposes and income generation.  Hedging strategies are employed for a number of reasons 
including, but not limited to, hedging certain portions of our exposure to changes in our GDB, GWB and GIB liabilities, interest 
rate fluctuations, the widening of bond yield spreads over comparable maturity U.S. Government obligations and credit, foreign 
exchange and equity risks.  Income generation strategies include credit default swaps through replication synthetic asset 
transactions.  These derivatives synthetically create exposure in the general account to corporate debt, similar to investing in the 
credit markets.   

For additional information on our investments, including carrying values by category, quality ratings and net investment income, 
see “Consolidated Investments” in the MD&A, as well as Notes 1 and 5. 

10 

 
 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
FINANCIAL STRENGTH RATINGS  

The Nationally Recognized Statistical Ratings Organizations rate the financial strength of our principal insurance subsidiaries. 

Rating agencies rate insurance companies based on financial strength and the ability to pay claims, factors more relevant to contract 
holders than investors.  We believe that the ratings assigned by nationally recognized, independent rating agencies are material to 
our operations.  There may be other rating agencies that also rate our insurance companies, which we do not disclose in our 
reports.  

Insurer Financial Strength Ratings  

The insurer financial strength rating scales of A.M. Best, Fitch Ratings (“Fitch”), Moody’s Investors Service (“Moody’s”) and S&P 
are characterized as follows:  

•  A.M. Best – A++ to S   
•  Fitch – AAA to C   
•  Moody’s – Aaa to C 
• 
S&P – AAA to D  

As of February 21, 2012, the financial strength ratings of our principal insurance subsidiaries, as published by the principal rating 
agencies that rate our securities, or us, were as follows: 

Insurer Financial Strength Ratings 
LNL 

Lincoln Life & Annuity Co. of New York ("LLANY") 

First Penn-Pacific Life Insurance Co. ("FPP") 

A.M. Best

Fitch 

   Moody's

S&P 

A+ 
(2nd of 16)

A+ 
(2nd of 16)

A+ 
(2nd of 16)

A+ 
(5th of 19) 

A+ 
(5th of 19) 

A+ 
(5th of 19) 

A2 

   (6th of 21)

A2 

   (6th of 21)

A2 

   (6th of 21)

AA- 
(4th of 22)

AA- 
(4th of 22)

A- 
(7th of 22)

A downgrade of the financial strength rating of one of our principal insurance subsidiaries could affect our competitive position in 
the insurance industry and make it more difficult for us to market our products, as potential customers may select companies with 
higher financial strength ratings.  Ratings are not recommendations to buy our securities.  

All ratings are on outlook stable, except Moody’s ratings, which are on outlook positive.  All of our ratings are subject to revision 
or withdrawal at any time by the rating agencies, and therefore, no assurance can be given that our principal insurance subsidiaries 
can maintain these ratings.  Each rating should be evaluated independently of any other rating. 

Insurance Regulation  

REGULATORY 

Our insurance subsidiaries, like other insurance companies, are subject to regulation and supervision by the states, territories and 
countries in which they are licensed to do business.  The extent of such regulation varies, but generally has its source in statutes 
that delegate regulatory, supervisory and administrative authority to supervisory agencies.  In the U.S., this power is vested in state 
insurance departments.  

In supervising and regulating insurance companies, state insurance departments, charged primarily with protecting contract holders 
and the public rather than investors, enjoy broad authority and discretion in applying applicable insurance laws and regulation for 
that purpose.  Our principal insurance subsidiaries, LNL, LLANY and FPP, are domiciled in the states of Indiana, New York and 
Indiana, respectively. 

The insurance departments of the domiciliary states exercise principal regulatory jurisdiction over our insurance subsidiaries.  The 
extent of regulation by the states varies, but in general, most jurisdictions have laws and regulations governing standards of 
solvency, adequacy of reserves, reinsurance, capital adequacy, licensing of companies and agents to transact business, prescribing 
and approving policy forms, regulating premium rates for some lines of business, prescribing the form and content of financial 
statements and reports, regulating the type and amount of investments permitted and standards of business conduct.   Insurance 

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company regulation is discussed further under “Insurance Holding Company Regulation” and “Restrictions on Subsidiaries’ 
Dividends and Other Payments.” 

As part of their regulatory oversight process, state insurance departments conduct periodic, generally once every three to five years, 
examinations of the books, records, accounts, and business practices of insurers domiciled in their states.  During the three-year 
period ended December 31, 2011, we have not received any material adverse findings resulting from state insurance department 
examinations of our insurance subsidiaries conducted during this period. 

State insurance laws and regulations require our U.S. insurance companies to file financial statements with state insurance 
departments everywhere they do business, and the operations of our U.S. insurance companies and accounts are subject to 
examination by those departments at any time.  Our U.S. insurance companies prepare statutory financial statements in accordance 
with accounting practices and procedures prescribed or permitted by these departments.  The National Association of Insurance 
Commissioners (“NAIC”) has approved a series of statutory accounting principles that have been adopted, in some cases with 
minor modifications, by virtually all state insurance departments.  Changes in these statutory accounting principles can significantly 
affect our capital and surplus.  See “Item 1A. Risk Factors – Legislative, Regulatory and Tax – Changes to the calculation of 
reserves and attempts to mitigate the impact of Regulation XXX and Actuarial Guideline 38 may fail in whole or in part resulting in 
an adverse effect on our financial condition and results of operations.” 

Statutory reserves established for variable annuity contracts and riders are sensitive to changes in the equity markets and are 
affected by the level of account values relative to the level of any guarantees, product design and reinsurance arrangements.  As a 
result, the relationship between reserve changes and equity market performance is non-linear during any given reporting period. 

For more information on statutory reserving and our use of captive reinsurance structures, see “Review of Consolidated Financial 
Condition – Liquidity and Capital Resources” in the MD&A. 

Insurance Holding Company Regulation  

LNC and its primary insurance subsidiaries are subject to regulation pursuant to the insurance holding company laws of the states 
of Indiana and New York.  These insurance holding company laws generally require an insurance holding company and insurers 
that are members of such insurance holding company’s system to register with the insurance department authorities, to file with it 
certain reports disclosing information, including their capital structure, ownership, management, financial condition, and certain 
inter-company transactions, including material transfers of assets and inter-company business agreements and to report material 
changes in that information.  These laws also require that inter-company transactions be fair and reasonable and, under certain 
circumstances, prior approval of the insurance departments must be received before entering into an inter-company transaction.  
Further, these laws require that an insurer’s contract holders’ surplus following any dividends or distributions to shareholder 
affiliates is reasonable in relation to the insurer’s outstanding liabilities and adequate for its financial needs.  

In general, under state holding company regulations, no person may acquire, directly or indirectly, a controlling interest in our 
capital stock unless such person, corporation or other entity has obtained prior approval from the applicable insurance 
commissioner for such acquisition of control.  Pursuant to such laws, in general, any person acquiring, controlling or holding the 
power to vote, directly or indirectly, 10% or more of the voting securities of an insurance company, is presumed to have “control” 
of such company.  This presumption may be rebutted by a showing that control does not exist in fact.  The insurance 
commissioner, however, may find that “control” exists in circumstances in which a person owns or controls a smaller amount of 
voting securities.  To obtain approval from the insurance commissioner of any acquisition of control of an insurance company, the 
proposed acquirer must file with the applicable commissioner an application containing information regarding: the identity and 
background of the acquirer and its affiliates; the nature, source and amount of funds to be used to carry out the acquisition; the 
financial statements of the acquirer and its affiliates; any potential plans for disposition of the securities or business of the insurer; 
the number and type of securities to be acquired; any contracts with respect to the securities to be acquired; any agreements with 
broker-dealers; and other matters.  

Other jurisdictions in which our insurance subsidiaries are licensed to transact business may have similar or additional requirements 
for prior approval of any acquisition of control of an insurance or reinsurance company licensed or authorized to transact business 
in those jurisdictions.  Additional requirements in those jurisdictions may include re-licensing or subsequent approval for renewal 
of existing licenses upon an acquisition of control.  As further described below, laws that govern the holding company structure 
also govern payment of dividends to us by our insurance subsidiaries.  

Restrictions on Subsidiaries’ Dividends and Other Payments  

We are a holding company that transacts substantially all of our business directly and indirectly through subsidiaries.  Our primary 
assets are the stock of our operating subsidiaries.  Our ability to meet our obligations on our outstanding debt and to pay dividends 
and our general and administrative expenses depends on the surplus and earnings of our subsidiaries and the ability of our 
subsidiaries to pay dividends or to advance or repay funds to us.  

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Our insurance subsidiaries are subject to certain insurance department regulatory restrictions as to the transfer of funds and 
payment of dividends to the holding company.  Under Indiana laws and regulations, our Indiana insurance subsidiaries, including 
our primary insurance subsidiary, LNL, may pay dividends to LNC without prior approval of the Indiana Insurance Commissioner 
(the “Commissioner”), only from unassigned surplus or must receive prior approval of the Commissioner to pay a dividend if such 
dividend, along with all other dividends paid within the preceding 12 consecutive months, would exceed the statutory limitation.  
The current statutory limitation is the greater of 10% of the insurer’s contract holders’ surplus, as shown on its last annual 
statement on file with the Commissioner or the insurer’s statutory net gain from operations for the previous 12 months, but in no 
event to exceed statutory unassigned surplus.  We may not consider the benefit from the statutory accounting principles relating to 
our insurance subsidiaries’ deferred tax assets in calculating available dividends.  Indiana law gives the Commissioner broad 
discretion to disapprove requests for dividends in excess of these limits.  New York, the state of domicile of our other major 
insurance subsidiary, LLANY, has similar restrictions, except that in New York it is the lesser of 10% of surplus to contract 
holders as of the immediately preceding calendar year or net gain from operations for the immediately preceding calendar year, not 
including realized capital gains. 

Indiana law also provides that following the payment of any dividend, the insurer’s contract holders’ surplus must be reasonable in 
relation to its outstanding liabilities and adequate for its financial needs, and permits the Commissioner to bring an action to 
rescind a dividend that violates these standards.  In the event the Commissioner determines that the contract holders’ surplus of 
one subsidiary is inadequate, the Commissioner could use his or her broad discretionary authority to seek to require us to apply 
payments received from another subsidiary for the benefit of that insurance subsidiary.  For information regarding dividends paid 
to us during 2011 from our insurance subsidiaries, see “Review of Consolidated Financial Condition – Liquidity and Capital 
Resources – Sources of Liquidity and Cash Flow” in the MD&A.  

Risk-Based Capital (“RBC”) 

The NAIC has adopted RBC requirements for life insurance companies to evaluate the adequacy of statutory capital and surplus in 
relation to investment and insurance risks.  The requirements provide a means of measuring the minimum amount of statutory 
surplus appropriate for an insurance company to support its overall business operations based on its size and risk profile.  There 
are five major risks involved in determining the requirements: 

Category 
Asset risk - affiliates 
Asset risk - others 
Insurance risk 

   Name    
C-0 
C-1 
C-2 

Description 

   Risk of assets' default for certain affiliated investments 
   Risk of assets' default of principal and interest or fluctuation in fair value 
   Risk of underestimating liabilities from business already written or inadequately pricing

   business to be written in the future 

Interest rate risk, health 
   credit risk and market risk    

C-3 

   Risk of losses due to changes in interest rate levels, risk that health benefits prepaid to 
   providers become the obligation of the health insurer once again and risk of loss due
   to changes in market levels associated with variable products with guarantees 

Business risk 

C-4 

   Risk of general business 

A company’s risk-based statutory surplus is calculated by applying factors and performing calculations relating to various asset, 
premium, claim, expense and reserve items.  Regulators can then measure adequacy of a company’s statutory surplus by comparing 
it to the RBC determined by the formula.  Under RBC requirements, regulatory compliance is determined by the ratio of a 
company’s total adjusted capital, as defined by the NAIC, to its company action level of RBC (known as the RBC ratio), also as 
defined by the NAIC.  Accordingly, factors that have an impact on the total adjusted capital of our insurance subsidiaries, such as 
the permitted practices discussed above, will also affect their RBC levels. 

Four levels of regulatory attention may be triggered if the RBC ratio is insufficient:  

• 

• 

• 

• 

“Company action level” – If the RBC ratio is between 75% and 100%, then the insurer must submit a plan to the regulator 
detailing corrective action it proposes to undertake;   
“Regulatory action level” – If the RBC ratio is between 50% and 75%, then the insurer must submit a plan, but a regulator 
may also issue a corrective order requiring the insurer to comply within a specified period;  
“Authorized control level” – If the RBC ratio is between 35% and 50%, then the regulatory response is the same as at the 
“Regulatory action level,” but in addition, the regulator may take action to rehabilitate or liquidate the insurer; and  
“Mandatory control level” – If the RBC ratio is less than 35%, then the regulator must rehabilitate or liquidate the insurer.  

As of December 31, 2011, the RBC ratios of LNL, LLANY and FPP reported to their respective states of domicile and the NAIC 
all exceeded the “company action level.”  We believe that we will be able to maintain the RBC ratios of our insurance subsidiaries 
in excess of “company action level” through prudent underwriting, claims handling, investing and capital management.  However, 
no assurances can be given that developments affecting the insurance subsidiaries, many of which could be outside of our control, 

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will not cause the RBC ratios to fall below our targeted levels.  These developments may include, but may not be limited to:  
changes to the manner in which the RBC ratio is calculated; new regulatory requirements for calculating reserves, such as 
principles-based reserving; economic conditions leading to higher levels of impairments of securities in our insurance subsidiaries’ 
general accounts; and an inability to finance life reserves including the issuing of letters of credit supporting captive reinsurance 
structures.  

See “Item 1A. Risk Factors – Liquidity and Capital Position – A decrease in the capital and surplus of our insurance subsidiaries 
may result in a downgrade to our credit and insurer financial strength ratings.” 

Privacy Regulations 

In the course of our business, we collect and maintain personal data from our customers including personally identifiable non-
public financial and health information, which subjects us to regulation under federal and state privacy laws.  These laws require 
that we institute certain policies and procedures in our business to safeguard this information from improper use or disclosure.  If 
the federal or state regulators establish further regulations for addressing customer privacy, we may need to amend our policies and 
adapt our internal procedures. 

Federal Initiatives 

The U.S. federal government does not directly regulate the insurance industry; however, federal initiatives from time to time can 
impact the insurance industry.   

Financial Reform Legislation 

The Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”) was signed by the President in July 2010.  
This wide-ranging legislation requires substantial reform of the financial services industry and financial products.  The Dodd-Frank 
Act requires significant rulemaking across numerous federal agencies, a process that began in the second half of 2010, but is 
proceeding slower than anticipated.  Consequently, we are unable to predict at this time the manner or the extent to which financial 
markets in general, or our business, financial condition and results of operations, may be affected following its full implementation.   

For instance, the Dodd-Frank Act mandates a new regulatory framework for derivatives transactions, which we use to 
mitigate many types of risk in our business. The new regulations will require clearing and centralized execution for many derivatives 
transactions that are currently conducted over-the-counter.  This transition will result in significant costs for all substantial market 
participants.  New margin requirements for cleared and uncleared transactions will likely require the posting of higher margin levels 
for our derivatives activities and also may narrowly restrict the range of eligible collateral.  This may require us to hold more of our 
assets in cash and cash equivalents that generate lower yields than other investments.  The new regulations may reduce the level of 
risk exposure we have to our derivatives counterparties (currently managed by holding collateral), but will increase our exposure to 
central clearinghouses.  The standardization of derivatives products for clearing may make customized products unavailable or 
uneconomical, potentially decreasing the effectiveness of some of our hedging activities.  Although the current draft regulatory 
plan contemplates a phasing-in of these new requirements, the risks of market disruption cannot be eliminated, and the attendant 
consequences cannot be estimated.  Finally, although the draft rule defining the term “swap” contains an exclusion for insurance 
products, it is not yet final or sufficiently clear to be certain that all life insurance and annuity products will be excluded.  If some 
insurance and annuity products are characterized as swaps, this will carry additional burdensome regulation.  In the face of this 
continuing uncertainty, it is premature to determine the extent to which our derivatives costs and strategies may change and the 
extent to which those changes may affect the range or pricing of our products. 

Another area of concern related to the Dodd-Frank Act is the possible impact of the Volcker Rule on non-bank financial market 
participants.  Restrictive implementation of the Volcker Rule’s proprietary trading provisions could potentially inhibit legitimate 
market-making activities and impair overall liquidity in the marketplace to the detriment of investors such as life insurers.  Because 
the Volcker rulemaking is still in progress, we are unable to predict its ultimate impact on our business.  

In addition, the Dodd-Frank Act requires new regulations governing broker-dealers and investment advisers.  In particular, the 
fiduciary standard rulemaking could potentially have broad implications for how our products are designed and sold in the future.  
In January 2011, the U.S. Securities and Exchange Commission (“SEC”) released a study on the obligations and standards of 
conduct of financial professionals, as required under the Dodd-Frank Act.  The SEC staff recommended establishing a uniform 
fiduciary standard for investment advisers and broker-dealers when providing investment advice about securities, including 
guidance for principal trading and definitions of the duties of loyalty and care owed to retail customers that would be consistent 
with the standard that currently applies to investment advisers.  A more uniform fiduciary standard could potentially affect our 
business in areas including, but not limited to: design and availability of proprietary products; commission-based compensation 
arrangements; advertising and other communications; use of finders or solicitors of clients (i.e., business contacts who provide 
referrals); and continuing education requirements for advisors. 

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Additional provisions of the Dodd-Frank Act include, among other things, the creation of a new Federal Insurance Office within 
the U.S. Department of the Treasury to gather information regarding the insurance industry; the creation of a new Consumer 
Financial Protection Bureau to protect consumers of certain financial products; and changes to certain corporate governance rules.  
The SEC has postponed rule-making on a number of these provisions through 2012.  Given the state of the rulemaking and 
implementation process, the ultimate impact on our business is undeterminable at this time. 

Department of Labor Regulation 

In October 2010, the U.S. Department of Labor (“DOL”) issued a proposed regulation that would, if finalized in current form, 
substantially expand the range of activities that would be considered to be fiduciary investment advice under the Employee 
Retirement Income Security Act of 1974 (“ERISA”) and the Internal Revenue Code.  If finalized as proposed, the investment-
related information and support that our advisors and employees could provide to plan sponsors, participants and IRA holders on 
a non-fiduciary basis could be substantially limited beyond what is allowed under current law.  This could have a material impact on 
the level and type of services we can provide as well as the nature and amount of compensation and fees we and our advisors and 
employees may receive for investment-related services.  This proposal has generated substantial public comment and as a result, it 
is likely that any final regulation will be different from the proposal.  On September 19, 2011, the DOL announced that it would re-
propose the regulation in early 2012.  The exact nature of any re-proposed regulation, the extent of any substantive changes from 
the originally proposed regulation and any potential effect on our businesses is undeterminable as this time. 

Federal Tax Legislation 

In May 2003, the Jobs and Growth Tax Relief Reconciliation Act of 2003 (“JGTRRA”) was enacted.  Individual taxpayers are the 
principal beneficiaries of JGTRRA, which accelerated certain of the income tax rate reductions enacted originally under the 
Economic Growth and Tax Relief Reconciliation Act of 2001 ( “EGTRRA”), as well as reduced the long-term capital gains and 
dividend tax rates to 15%.  On May 17, 2006, the Tax Increase Prevention and Reconciliation Act of 2006 (“TIPRA”) was signed 
into law.  TIPRA extended the lower capital gains and dividends rates through the end of 2010.  EGTRRA also included 
provisions that eliminated the estate tax for a single year in 2010, while also replacing the step-up in basis rule applicable to 
property held in a decedent’s estate with a modified carryover basis rule.  The Tax Relief, Unemployment Insurance 
Reauthorization and Job Creation Act of 2010 extended for two years through 2012 all of the lower individual tax rates and set the 
estate tax rate at 35% with a personal exemption of $5 million.  Should these provisions not be extended beyond 2012, the higher 
marginal tax rates on individuals could have a positive impact upon the sale of insurance and annuity products. 

On February 13, 2012, the Obama Administration submitted to Congress its fiscal year 2013 budget proposal.  Included therein are 
policy and tax recommendations that could have an effect upon our company and our products.  All of these recommendations 
were proposed in last year’s budget submission to Congress.  Included among the various proposed policy recommendations are 
modifications to the dividends received deduction for life insurance company separate accounts.  If these proposed changes were 
enacted into law or, if applicable, changed administratively through the tax regulation process, they could have an adverse effect 
upon the Company’s profitability.  The budget also proposes changes to the tax laws that would affect purchasers of products 
offered and sold through our various business lines, including such items as expanding the pro-rata disallowance for COLI, the 
creation of an auto-enrollment IRA program for small employers and encouraging increased use of qualified plans through tax 
credits to defray start-up costs.  Some of these proposed changes, should they become law, would have the potential to improve 
the attractiveness of our products to consumers and enhance our sales.  Other provisions could have the opposite effect.  The 
submission of the Administration’s budget to Congress begins the Congressional Budget process.  Any changes to the tax law will 
require legislation, which may or may not incorporate provisions found in the budget proposal, to move through both houses of 
Congress before being signed into law by the President. 

Health Care Reform Legislation 

In March 2010, the President signed into law the Patient Protection and Affordable Care Act which was subsequently amended by 
the Health Care and Education Reconciliation Act.  This legislation, as well as subsequent state and federal laws and regulations, 
includes provisions that provide for additional taxes to help finance the cost of these reforms, and substantive changes and 
additions to health care and related laws, which could potentially impact some of our lines of businesses. 

Patriot Act 

The USA PATRIOT Act of 2001 includes anti-money laundering and financial transparency laws as well as various regulations 
applicable to broker-dealers and other financial services companies, including insurance companies.  Financial institutions are 
required to collect information regarding the identity of their customers, watch for and report suspicious transactions, respond to 
requests for information by regulatory authorities and law enforcement agencies, and share information with other financial 
institutions.  As a result, we are required to maintain certain internal compliance practices, procedures and controls. 

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ERISA Considerations 

ERISA is a comprehensive federal statute that applies to U.S. employee benefit plans sponsored by private employers and labor 
unions.  Plans subject to ERISA include pension and profit sharing plans and welfare plans, including health, life and disability 
plans.  ERISA provisions include reporting and disclosure rules, standards of conduct that apply to plan fiduciaries and 
prohibitions on transactions known as “prohibited transactions,” such as conflict-of-interest transactions and certain transactions 
between a benefit plan and a party in interest.  ERISA also provides for a scheme of civil and criminal penalties and enforcement.  
Our insurance, asset management, plan administrative services and other businesses provide services to employee benefit plans 
subject to ERISA, including services where we may act as an ERISA fiduciary.  In addition to ERISA regulation of businesses 
providing products and services to ERISA plans, we become subject to ERISA’s prohibited transaction rules for transactions with 
those plans, which may affect our ability to enter transactions, or the terms on which transactions may be entered, with those plans, 
even in businesses unrelated to those giving rise to party in interest status.  

Broker-Dealer and Securities Regulation 

In addition to being registered under the Securities Act of 1933, some of our separate accounts as well as mutual funds that we 
sponsor are registered as investment companies under the Investment Company Act of 1940, and the shares of certain of these 
entities are qualified for sale in some or all states and the District of Columbia.  We also have several subsidiaries that are registered 
as broker-dealers under the Securities Exchange Act of 1934, as amended (“Exchange Act”) and are subject to federal and state 
regulation, including but not limited to the Financial Industry Regulation Authority’s (“FINRA”) net capital rules.  In addition, we 
have several subsidiaries that are investment advisors registered under the Investment Advisers Act of 1940.  Agents and 
employees registered or associated with any of our broker-dealer subsidiaries are subject to the Exchange Act and to examination 
requirements and regulation by the SEC, FINRA and state securities commissioners.  Regulation also extends to various LNC 
entities that employ or control those individuals.  The SEC and other governmental agencies and self-regulatory organizations, as 
well as state securities commissions in the U.S., have the power to conduct administrative proceedings that can result in censure, 
fines, the issuance of cease-and-desist orders or suspension and termination or limitation of the activities of the regulated entity or 
its employees.  

Environmental Considerations  

Federal, state and local environmental laws and regulations apply to our ownership and operation of real property.  Inherent in 
owning and operating real property are the risk of hidden environmental liabilities and the costs of any required clean-up.  Under 
the laws of certain states, contamination of a property may give rise to a lien on the property to secure recovery of the costs of 
clean-up, which could adversely affect our commercial mortgage lending.  In several states, this lien has priority over the lien of an 
existing mortgage against such property.  In addition, in some states and under the federal Comprehensive Environmental 
Response, Compensation, and Liability Act of 1980 (“CERCLA”), we may be liable, as an “owner” or “operator,” for costs of 
cleaning-up releases or threatened releases of hazardous substances at a property mortgaged to us.  We also risk environmental 
liability when we foreclose on a property mortgaged to us.  Federal legislation provides for a safe harbor from CERCLA liability 
for secured lenders that foreclose and sell the mortgaged real estate, provided that certain requirements are met.  However, there 
are circumstances in which actions taken could still expose us to CERCLA liability.  Application of various other federal and state 
environmental laws could also result in the imposition of liability on us for costs associated with environmental hazards.  

We routinely conduct environmental assessments for real estate we acquire for investment and before taking title through 
foreclosure to real property collateralizing mortgages that we hold.  Although unexpected environmental liabilities can always arise, 
based on these environmental assessments and compliance with our internal procedures, we believe that any costs associated with 
compliance with environmental laws and regulations or any clean-up of properties would not have a material adverse effect on our 
results of operations.  

Intellectual Property 

We rely on a combination of copyright, trademark, patent and trade secret laws to establish and protect our intellectual property.  
We have implemented a patent strategy designed to protect innovative aspects of our products and processes which we believe 
distinguish us from competitors.  We currently own several issued U.S. patents and have additional patent applications pending in 
the U.S. Patent and Trademark Office.   

We regard our patents as valuable assets and intend to vigorously protect them against infringement.  However, complex legal and 
factual determinations and changes in patent law make protection uncertain, and while we believe our patents provide us with a 
competitive advantage, we cannot be certain that patents will be issued from any of our pending patent applications or that any 
issued patents will have sufficient breadth to offer meaningful protection.  In addition, our issued patents may be successfully 
challenged, invalidated, circumvented or found unenforceable so that our patent rights would not create an effective competitive 
barrier.   

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Finally, we have an extensive portfolio of trademarks and service marks that we consider important in the marketing of our 
products and services, including, among others, the trademarks of the Lincoln National and Lincoln Financial names, the Lincoln 
silhouette logo and the combination of these marks.  Trademark registrations may be renewed indefinitely subject to continued use 
and registration requirements.  We regard our trademarks as valuable assets in marketing our products and services and intend to 
protect them against infringement and dilution. 

EMPLOYEES 

As of December 31, 2011, we had a total of 8,564 employees.  In addition, we had a total of 1,159 planners and agents who had 
active sales contracts with one of our insurance subsidiaries.  None of our employees are represented by a labor union, and we are 
not a party to any collective bargaining agreements.  We consider our employee relations to be good.  

AVAILABLE INFORMATION  

We file annual, quarterly and current reports, proxy statements and other documents with the SEC under the Exchange Act.  The 
public may read and copy any materials that we file with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, 
Washington, DC 20549.  The public may obtain information on the operation of the Public Reference Room by calling the SEC at 
1-800-SEC-0330.  Also, the SEC maintains an Internet website that contains reports, proxy and information statements and other 
information regarding issuers, including LNC, that file electronically with the SEC.  The public can obtain any documents that we 
file with the SEC at http://www.sec.gov.  

We also make available, free of charge, on or through our Internet website http://www.lincolnfinancial.com, our Annual Report 
on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports filed or 
furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after we electronically file such 
material with, or furnish it to, the SEC.   

The information on the website listed above is not, and should not, be considered part of this annual report on Form 10-K and is 
not incorporated by reference in this document.  This website is, and is only intended to be, an inactive textual reference. 

Item 1A.  Risk Factors 

You should carefully consider the risks described below before investing in our securities.  The risks and uncertainties described 
below are not the only ones facing our company.  Additional risks and uncertainties not presently known to us or that we currently 
deem immaterial may also impair our business operations.  If any of these risks actually occur, our business, financial condition and 
results of operations could be materially affected.  In that case, the value of our securities could decline substantially. 

Legislative, Regulatory and Tax 

Our businesses are heavily regulated and changes in regulation may affect our insurance subsidiary capital requirements or reduce our profitability. 

Our insurance subsidiaries are subject to extensive supervision and regulation in the states in which we do business.  The 
supervision and regulation relate to numerous aspects of our business and financial condition.  The primary purpose of the 
supervision and regulation is the protection of our insurance contract holders, and not our investors.  The extent of regulation 
varies, but generally is governed by state statutes.  These statutes delegate regulatory, supervisory and administrative authority to 
state insurance departments.  This system of supervision and regulation covers, among other things: 

• 
Standards of minimum capital requirements and solvency, including RBC measurements; 
•  Restrictions of certain transactions between our insurance subsidiaries and their affiliates; 
•  Restrictions on the nature, quality and concentration of investments; 
•  Restrictions on the types of terms and conditions that we can include in the insurance policies offered by our primary 

insurance operations; 

•  Limitations on the amount of dividends that insurance subsidiaries can pay; 
•  The licensing status of the company; 
•  Certain required methods of accounting; 
•  Reserves for unearned premiums, losses and other purposes; and 
•  Assignment of residual market business and potential assessments for the provision of funds necessary for the settlement of 

covered claims under certain policies provided by impaired, insolvent or failed insurance companies. 

Although we endeavor to maintain all required licenses and approvals, our businesses may not fully comply with the wide variety of 
applicable laws and regulations or the relevant authority’s interpretation of the laws and regulations, which may change from time 
to time.  Also, regulatory authorities have relatively broad discretion to grant, renew or revoke licenses and approvals.  If we do not 

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have the requisite licenses and approvals or do not comply with applicable regulatory requirements, the insurance regulatory 
authorities could preclude or temporarily suspend us from carrying on some or all of our activities or impose substantial fines.  
Further, insurance regulatory authorities have relatively broad discretion to issue orders of supervision, which permit such 
authorities to supervise the business and operations of an insurance company.  As of December 31, 2011, no state insurance 
regulatory authority had imposed on us any substantial fines or revoked or suspended any of our licenses to conduct insurance 
business in any state or issued an order of supervision with respect to our insurance subsidiaries, which would have a material 
adverse effect on our results of operations or financial condition.  

In addition, Lincoln Financial Advisors, Lincoln Financial Securities and LFD, as well as our variable annuities and variable life 
insurance products, are subject to regulation and supervision by the SEC and FINRA.  These laws and regulations generally grant 
supervisory agencies and self-regulatory organizations broad administrative powers, including the power to limit or restrict the 
subsidiaries from carrying on their businesses in the event that they fail to comply with such laws and regulations. 

Recently, there has been an increase in potential federal initiatives that would affect the financial services industry.   On July 21, 
2010, President Obama signed into law the Dodd-Frank Act, a wide-ranging Act that includes a number of reforms of the financial 
services industry and financial products.  The Dodd-Frank Act includes, among other things, changes to the rules governing 
derivatives; restrictions on proprietary trading by certain entities; the imposition of capital and leverage requirements on bank and 
savings and loan holding companies; a study by the SEC of the rules governing broker-dealers and investment advisers with respect 
to individual investors and investment advice, followed potentially by rulemaking; the creation of a new Federal Insurance Office 
within the U.S. Treasury to gather information regarding the insurance industry; the creation of a resolution authority to unwind 
failing institutions, funded on a post-event basis; the creation of a new Consumer Financial Protection Bureau to protect 
consumers of certain financial products; and changes to executive compensation and certain corporate governance rules, among 
other things.  The Dodd-Frank Act requires significant rulemaking across numerous agencies within the federal government.  
Although the rulemaking process began in the second half of 2010, it is proceeding substantially slower than the aggressive 
schedule contemplated at the time of enactment.  Consequently, the ultimate impact of these provisions on our businesses 
(including product offerings), results of operations, liquidity or capital resources is currently indeterminable. 

Many of the foregoing regulatory or governmental bodies have the authority to review our products and business practices and 
those of our agents and employees.  In recent years, there has been increased scrutiny of our businesses by these bodies, which has 
included more extensive examinations, regular sweep inquiries and more detailed review of disclosure documents.  These 
regulatory or governmental bodies may bring regulatory or other legal actions against us if, in their view, our practices, or those of 
our agents or employees, are improper.  These actions can result in substantial fines, penalties or prohibitions or restrictions on our 
business activities and could have a material adverse effect on our business, results of operations or financial condition. 

Changes to the calculation of reserves and attempts to mitigate the impact of Regulation XXX and Actuarial Guideline 38 may fail in whole or in part 
resulting in an adverse effect on our financial condition and results of operations. 

The Valuation of Life Insurance Policies Model Regulation (“XXX”) requires insurers to establish additional statutory reserves for 
term life insurance policies with long-term premium guarantees and UL policies with secondary guarantees.  In addition, Actuarial 
Guideline 38 (“AG38”), commonly known as “AXXX,” clarifies the application of XXX with respect to certain UL insurance 
policies with secondary guarantees.  Virtually all of our newly issued term and the majority of our newly issued UL insurance 
products are now affected by XXX and AG38.  The application of both AG38 and XXX involve numerous interpretations.  In the 
fourth quarter of 2011, the Life Actuarial Task Force, an advisory group to the Life Insurance and Annuities (A) Committee of the 
NAIC, submitted a draft statement on the application of AG38 (the “Statement”) to the Committee.  The NAIC’s Executive 
Committee set up a joint working group (the “Joint Working Group”) comprised of members of the Life Insurance and Annuities 
(A) Committee and the Financial Condition (E) Committee to review the Statement and the current application of AG38 to 
determine whether new interim guidelines should be developed for the products within the scope of AG38.  The Joint Working 
Group has developed a draft framework that proposes to evaluate in-force reserves based on an asset adequacy analysis 
incorporating moderately adverse scenarios.  New business written after a certain date, yet to be specified, would be reserved using 
a formulaic approach consistent with the Statement, as modified or clarified by the NAIC.  Any interim guidelines would be in 
place only until principles-based reserving is implemented.  Because the draft framework contains many open issues, we cannot 
predict its impact on our statutory reserves.  However, a change to the method for calculating reserves may require us to 
significantly increase our statutory reserves for UL policies with secondary guarantees.  Further, changes in the method of 
calculating reserves may also impact the future profitability and sales of our UL insurance policies with secondary guarantees.   

We have implemented reinsurance and capital management actions to mitigate the capital impact of XXX and AG38, including the 
use of letters of credit to support the reinsurance provided by captive reinsurance subsidiaries.  Although formal details have not 
been provided, we anticipate the rating agencies may require a portion of these letters of credit to be included in our leverage 
calculations, which would pressure our leverage ratios and potentially our ratings.  Therefore, we cannot provide assurance that 
there will not be regulatory, rating agency or other challenges to the actions we have taken to date.  The result of those potential 
challenges could require us to increase statutory reserves or incur higher operating and/or tax costs. 

18 

 
 
 
 
 
 
 
 
We also cannot provide assurance that we will be able to continue to implement actions to mitigate the impact of XXX or AG38 
on future sales of term and UL insurance products.  If we are unable to continue to implement those actions, we may have lower 
returns on such products sold than we currently anticipate and/or reduce our sales of these products.   

Changes in U.S. federal income tax law could increase our tax costs and make the products that we sell less desirable. 

Changes to the Internal Revenue Code, administrative rulings or court decisions could increase our effective tax rate, make our 
products less desirable and lower our net income.  For example, on February 14, 2011, the Obama Administration released its fiscal 
year 2012 budget proposal including proposals which, if enacted, would affect the taxation of life insurance companies and certain 
life insurance products.  If enacted into law, the statutory changes contemplated by the Administration’s revenue proposals would, 
among other things, change the method used to determine the amount of dividend income received by a life insurance company on 
assets held in separate accounts used to support products, including variable life insurance and variable annuity contracts, that are 
eligible for the dividend received deduction.  The dividend received deduction reduces the amount of dividend income subject to 
tax and is a significant component of the difference between our actual tax expense and expected amount determined using the 
federal statutory tax rate of 35%.  Our income tax provision for the year ended December 31, 2011, included a separate account 
dividend received deduction benefit of $112 million.  In addition, the proposals would affect the treatment of COLI policies by 
limiting the availability of certain interest deductions for companies that purchase those policies.  If proposals of this type were 
enacted, our sale of COLI, variable annuities and variable life products could be adversely affected and our actual tax expense 
could increase, reducing earnings. 

Legal and regulatory actions are inherent in our businesses and could result in financial losses or harm our businesses. 

We are, and in the future may be, subject to legal and regulatory actions in the ordinary course of our insurance and retirement 
operations.  Pending legal actions include proceedings relating to aspects of our businesses and operations that are specific to us 
and proceedings that are typical of the businesses in which we operate.  Some of these proceedings have been brought on behalf of 
various alleged classes of complainants.  In certain of these matters, the plaintiffs are seeking large and/or indeterminate amounts, 
including punitive or exemplary damages.  Substantial legal liability in these or future legal or regulatory actions could have a 
material financial effect or cause significant harm to our reputation, which in turn could materially harm our business 
prospects.  See Note 13 for a description of legal and regulatory proceedings and actions.  These actions include ongoing audits on 
behalf of multiple states’ treasury and controllers’ offices for compliance with laws and regulations concerning the identification, 
reporting and escheatment of unclaimed contract benefits or abandoned funds. 

Changes in accounting standards issued by the Financial Accounting Standards Board or other standard-setting bodies may adversely affect our financial 
statements. 

Our financial statements are prepared in accordance with GAAP as identified in the Financial Accounting Standards Board 
(“FASB”) Accounting Standards CodificationTM (“ASC”).  From time to time, we are required to adopt new or revised accounting 
standards or guidance that are incorporated into the FASB ASC.  It is possible that future accounting standards we are required to 
adopt could change the current accounting treatment that we apply to our consolidated financial statements and that such changes 
could have a material adverse effect on our financial condition and results of operations. 

For example, the FASB issued Accounting Standards Update (“ASU”) No. 2010-26, “Accounting for Costs Associated with 
Acquiring or Renewing Insurance Contracts” (“ASU 2010-26”), which clarifies the types of costs that insurance companies may 
capitalize and amortize over the life of the business.  ASU 2010-26 significantly reduces the amount of acquisition cost that we will 
be able to defer in connection with sales of our insurance products.  Although this will not affect the ultimate profitability of our 
products, we expect it could materially alter the pattern of our earnings.  For further information, see “Part II – Item 7 – 
Management’s Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Policies – DAC, 
VOBA, DSI and DFEL – New DAC Methodology.”   

In addition, the FASB is working on several projects with the International Accounting Standards Board, which could result in 
significant changes as GAAP and International Financial Reporting Standards (“IFRS”) attempt to converge, including how we 
account for our insurance contracts and financial instruments and how our financial statements are presented.  Furthermore, the 
SEC is considering whether and how to incorporate IFRS into the U.S. financial reporting system.  The accounting changes being 
proposed by the FASB may result in a complete change to how we account for and report significant areas of our business, such as 
insurance contracts and deferred acquisition costs (“DAC”).  The effective dates and transition methods are not known; however, 
issuers may be required to or may choose to adopt the new standards retrospectively.  In this case, the issuer will report results 
under the new accounting method as of the effective date, as well as for all periods presented.  The changes to GAAP and potential 
incorporation of IFRS into the U.S. financial reporting system will impose special demands on issuers in the areas of governance, 
employee training, internal controls, contract fulfillment and disclosure and will likely affect how we manage our business, as it will 
likely affect other business processes such as design of compensation plans, product design, etc. 

19 

 
 
 
 
 
 
 
 
 
 
Anti-takeover provisions could delay, deter or prevent our change in control, even if the change in control would be beneficial to LNC shareholders. 

We are an Indiana corporation subject to Indiana state law.  Certain provisions of Indiana law could interfere with or restrict 
takeover bids or other change in control events affecting us.  Also, provisions in our articles of incorporation, bylaws and other 
agreements to which we are a party could delay, deter or prevent our change in control, even if a change in control would be 
beneficial to shareholders.  In addition, under Indiana law, directors may, in considering the best interests of a corporation, 
consider the effects of any action on shareholders, employees, suppliers and customers of the corporation and the communities in 
which offices and other facilities are located, and other factors the directors consider pertinent.  One statutory provision prohibits, 
except under specified circumstances, LNC from engaging in any business combination with any shareholder who owns 10% or 
more of our common stock (which shareholder, under the statute, would be considered an “interested shareholder”) for a period 
of five years following the time that such shareholder became an interested shareholder, unless such business combination is 
approved by the board of directors prior to such person becoming an interested shareholder.  In addition, our articles of 
incorporation contain a provision requiring holders of at least three-fourths of our voting shares then outstanding and entitled to 
vote at an election of directors, voting together, to approve a transaction with an interested shareholder rather than the simple 
majority required under Indiana law. 

In addition to the anti-takeover provisions of Indiana law, there are other factors that may delay, deter or prevent our change in 
control.  As an insurance holding company, we are regulated as an insurance holding company and are subject to the insurance 
holding company acts of the states in which our insurance company subsidiaries are domiciled.  The insurance holding company 
acts and regulations restrict the ability of any person to obtain control of an insurance company without prior regulatory approval.  
Under those statutes and regulations, without such approval (or an exemption), no person may acquire any voting security of a 
domestic insurance company, or an insurance holding company which controls an insurance company, or merge with such a 
holding company, if as a result of such transaction such person would “control” the insurance holding company or insurance 
company.  “Control” is generally defined as the direct or indirect power to direct or cause the direction of the management and 
policies of a person and is presumed to exist if a person directly or indirectly owns or controls 10% or more of the voting securities 
of another person.   

Market Conditions 

Difficult conditions in the global capital markets and the economy generally may materially adversely affect our business and results of operations. 

Our results of operations are materially affected by conditions in the global capital markets and the economy generally, both in the 
U.S. and elsewhere around the world.  Concerns over the viability of the European Union and its ability to resolve the European 
debt crisis, the ability of the U.S. government to reign in the U.S. deficit, continued high unemployment and a stagnant real estate 
market in the U.S. have contributed to increased volatility and diminished expectations for the economy and the markets going 
forward.  These events may have an adverse effect on us given our credit and equity market exposure.  Our revenues are likely to 
decline in such circumstances and our profit margins could erode.  In addition, in the event of extreme prolonged market events, 
such as the global credit crisis and recession that occurred during 2008 and 2009, we could incur significant losses.  Even in the 
absence of a market downturn, we are exposed to substantial risk of loss due to market volatility. 

Factors such as consumer spending, business investment, domestic and foreign government spending, the volatility and strength of 
the capital markets, the potential for inflation or deflation and uncertainty over domestic and foreign government actions all affect 
the business and economic environment and, ultimately, the amount and profitability of our business.  In an economic downturn 
characterized by higher unemployment, lower family income, lower corporate earnings, lower business investment and lower 
consumer spending, the demand for our financial and insurance products could be adversely affected.  In addition, we may 
experience an elevated incidence of claims and lapses or surrenders of policies.  Our contract holders may choose to defer paying 
insurance premiums or stop paying insurance premiums altogether.  Adverse changes in the economy could affect earnings 
negatively and could have a material adverse effect on our business, results of operations and financial condition. 

Changes in interest rates and sustained low interest rates may cause interest rate spreads to decrease and changes in interest rates may also result in 
increased contract withdrawals.  

Interest rate fluctuations and/or a sustained period of low interest rates could negatively affect our profitability.  Some of our 
products, principally fixed annuities, interest-sensitive whole life, UL and the fixed portion of VUL, have interest rate guarantees 
that expose us to the risk that changes in interest rates will reduce our spread, or the difference between the amounts that we are 
required to pay under the contracts and the amounts we are able to earn on our general account investments intended to support 
our obligations under the contracts.  Spreads are an important component of our net income.  Declines in our spread or instances 
where the returns on our general account investments are not enough to support the interest rate guarantees on these products 
could have a material adverse effect on our businesses or results of operations. 

In periods when interest rates are declining or remain at low levels, we may have to reinvest the cash we receive as interest or 
return of principal on our investments in lower yielding instruments reducing our spread.  Moreover, borrowers may prepay fixed-

20 

 
 
 
 
 
 
 
 
 
 
income securities, commercial mortgages and mortgage-backed securities in our general account in order to borrow at lower 
market rates, which exacerbates this risk.  Lowering interest crediting rates helps to mitigate the effect of spread compression on 
some of our products.  However, because we are entitled to reset the interest rates on our fixed rate annuities only at limited, pre-
established intervals, and since many of our contracts have guaranteed minimum interest or crediting rates, our spreads could still 
decrease.  As of December 31, 2011, 85% of our annuities business, 93% of our retirement plan services business and 92% of our 
life insurance business with guaranteed minimum interest or crediting rates are at their guaranteed minimums. 

Our expectation for future spreads is an important component in the amortization of DAC and value of business acquired 
(“VOBA”) as it affects the future profitability of the business.  Currently, new money rates continue to be at historically low 
levels.  The Federal Reserve Board recently announced that it will keep rates low until at least late 2014.  If interest rates were to 
remain low over a sustained period of time, this will put additional pressure on our spreads, potentially resulting in unlocking of 
our DAC and VOBA assets, thereby reducing net income in the affected reporting period.  We would expect the effect to be most 
pronounced in our Life Insurance segment.  For additional information on interest rate risks, see “Part II – Item 7A. Quantitative 
and Qualitative Disclosures About Market Risk – Interest Rate Risk.” 

A decline in market interest rates could also reduce our return on investments that do not support particular policy obligations.  
During periods of sustained lower interest rates, our recorded policy liabilities may not be sufficient to meet future policy 
obligations and may need to be strengthened, thereby reducing net income in the affected reporting period.  Accordingly, declining 
interest rates may materially affect our results of operations, financial position and cash flows and significantly reduce our 
profitability.   

Increases in market interest rates may also negatively affect our profitability.  In periods of rapidly increasing interest rates, we may 
not be able to replace the assets in our general account with higher yielding assets needed to fund the higher crediting rates 
necessary to keep our interest-sensitive products competitive.  We therefore may have to accept a lower spread and thus lower 
profitability or face a decline in sales and greater loss of existing contracts and related assets.  Increases in interest rates may cause 
increased surrenders and withdrawals of insurance products.  In periods of increasing interest rates, policy loans and surrenders and 
withdrawals of life insurance policies and annuity contracts may increase as contract holders seek to buy products with perceived 
higher returns.  This process may lead to a flow of cash out of our businesses.  These outflows may require investment assets to be 
sold at a time when the prices of those assets are lower because of the increase in market interest rates, which may result in realized 
investment losses.  A sudden demand among consumers to change product types or withdraw funds could lead us to sell assets at a 
loss to meet the demand for funds.  Furthermore, unanticipated increases in withdrawals and termination may cause us to unlock 
our DAC and VOBA assets, which would reduce net income.  An increase in market interest rates could also have a material 
adverse effect on the value of our investment portfolio, for example, by decreasing the estimated fair values of the fixed income 
securities that comprise a substantial portion of our investment portfolio.  An increase in interest rates could also result in 
decreased fee income associated with a decline in the value of variable annuity account balances invested in fixed income funds. 

Because the equity markets and other factors impact the profitability and expected profitability of many of our products, changes in equity markets and 
other factors may significantly affect our business and profitability. 

The fee revenue that we earn on equity-based variable annuities and VUL insurance policies is based primarily upon account 
values.  Because strong equity markets result in higher account values, strong equity markets positively affect our net income 
through increased fee revenue.  Conversely, a weakening of the equity markets results in lower fee income and may have a material 
adverse effect on our results of operations and capital resources. 

The increased fee revenue resulting from strong equity markets increases the expected gross profits (“EGPs) from variable 
insurance products as do better than expected lapses, mortality rates and expenses.  As a result, higher EGPs may result in lower 
net amortized costs related to DAC, deferred sales inducements (“DSI”), VOBA, deferred front-end loads (“DFEL”) and changes 
in future contract benefits.  However, a decrease in the equity markets, as well as worse than expected increases in lapses, mortality 
rates and expenses, depending upon their significance, may result in higher net amortized costs associated with DAC, DSI, VOBA, 
DFEL and changes in future contract benefits and may have a material adverse effect on our results of operations and capital 
resources.  If we were to have unlocked our reversion to the mean (“RTM”) assumption in the corridor as of December 31, 2011, 
we would have recorded a favorable prospective unlocking of approximately $175 million, pre-tax, for our Annuities segment, 
approximately $20 million, pre-tax, for our Retirement Plan Services segment and approximately $15 million, pre-tax, for our Life 
Insurance segment.  For further information about our RTM process, see “Critical Accounting Policies and Estimates – DAC, 
VOBA, DSI and DFEL – Reversion to the Mean” in the MD&A. 

Changes in the equity markets, interest rates and/or volatility affect the profitability of our products with guaranteed benefits; therefore, such changes may 
have a material adverse effect on our business and profitability. 

Certain of our variable annuity products include guaranteed benefit riders.  These include GDB, GWB and GIB riders.  Our GWB, 
GIB and 4LATER® (a form of GIB rider) features have elements of both insurance benefits accounted for under the Financial 
Services – Insurance – Claim Costs and Liabilities for Future Policy Benefits Subtopic of the FASB ASC (“benefit reserves”) and 

21 

 
 
 
 
 
 
 
 
 
embedded derivatives accounted for under the Derivatives and Hedging and the Fair Value Measurements and Disclosures Topics 
of the FASB ASC (“embedded derivative reserves”).  We calculate the value of the embedded derivative reserve and the benefit 
reserves based on the specific characteristics of each guaranteed living benefit feature.  The amount of reserves related to GDB for 
variable annuities is tied to the difference between the value of the underlying accounts and the GDB, calculated using a benefit 
ratio approach.  The GDB reserves take into account the present value of total expected GDB payments, the present value of total 
expected GDB assessments over the life of the contract, claims paid to date and assessments to date.  Reserves for our GIB and 
certain GWB with lifetime benefits are based on a combination of fair value of the underlying benefit and a benefit ratio approach 
that is based on the projected future payments in excess of projected future account values.  The benefit ratio approach takes into 
account the present value of total expected GIB payments, the present value of total expected GIB assessments over the life of the 
contract, claims paid to date and assessments to date.  The amount of reserves related to those GWB that do not have lifetime 
benefits is based on the fair value of the underlying benefit. 

Both the level of expected payments and expected total assessments used in calculating the reserves not carried at fair value are 
affected by the equity markets.  The liabilities related to fair value are impacted by changes in equity markets, interest rates and 
volatility.  Accordingly, strong equity markets, increases in interest rates and decreases in volatility will generally decrease the 
reserves calculated using fair value.  Conversely, a decrease in the equity markets along with a decrease in interest rates and an 
increase in volatility will generally result in an increase in the reserves calculated using fair value. 

Increases in reserves would result in a charge to our earnings in the quarter in which the increase occurs.  Therefore, we maintain a 
customized dynamic hedge program that is designed to mitigate the risks associated with income volatility around the change in 
reserves on guaranteed benefits.  However, the hedge positions may not be effective to exactly offset the changes in the carrying 
value of the guarantees due to, among other things, the time lag between changes in their values and corresponding changes in the 
hedge positions, high levels of volatility in the equity markets and derivatives markets, extreme swings in interest rates, contract 
holder behavior different than expected, a strategic decision to under- or over-hedge in reaction to extreme market conditions or 
inconsistencies between economic and statutory reserving guidelines and divergence between the performance of the underlying 
funds and hedging indices.  For example, for the years ended December 31, 2011, 2010 and 2009, we experienced a breakage on 
our variable annuity net derivatives results of  $(106) million, $(27) million and $103 million, respectively, pre-tax and before the 
associated amortization of DAC, VOBA, DSI and DFEL and changes in other contract holder funds and funds withheld 
reinsurance liabilities.  Breakage is defined as the difference between the change in the value of the liabilities, excluding the amount 
related to the non-performance risk component, and the change in the fair value of the derivatives.  Breakage can be positive or 
negative.  The non-performance risk factor is required under the Fair Value Measurements and Disclosures Topic of the FASB 
ASC, which requires us to consider our own credit standing, which is not hedged, in the valuation of certain of these liabilities.  A 
decrease in our own credit spread could cause the value of these liabilities to increase, resulting in a reduction to net income.  
Conversely, an increase in our own credit spread could cause the value of these liabilities to decrease, resulting in an increase to net 
income. 

In addition, we remain liable for the guaranteed benefits in the event that derivative counterparties are unable or unwilling to pay, 
and we are also subject to the risk that the cost of hedging these guaranteed benefits increases, resulting in a reduction to net 
income.  These, individually or collectively, may have a material adverse effect on net income, financial condition or liquidity. 

Liquidity and Capital Position 

Adverse capital and credit market conditions may affect our ability to meet liquidity needs, access to capital and cost of capital. 

We need liquidity to pay our operating expenses, interest on our debt and dividends on our capital stock, to maintain our securities 
lending activities and to replace certain maturing liabilities.  Without sufficient liquidity, we will be forced to curtail our operations, 
and our business will suffer.  When considering our liquidity and capital position, it is important to distinguish between the needs 
of our insurance subsidiaries and the needs of the holding company. 

For our insurance and other subsidiaries, the principal sources of liquidity are insurance premiums and fees, annuity considerations 
and cash flow from our investment portfolio and assets, consisting mainly of cash or assets that are readily convertible into cash.   

In the event that current resources do not satisfy our needs, we may have to seek additional financing.  The availability of 
additional financing will depend on a variety of factors such as market conditions, the general availability of credit, the volume of 
trading activities, the overall availability of credit to the financial services industry, our credit ratings and credit capacity, as well as 
the possibility that customers or lenders could develop a negative perception of our long- or short-term financial prospects if we 
incur large investment losses or if the level of our business activity decreases due to a market downturn.  Similarly, our access to 
funds may be impaired if regulatory authorities or rating agencies take negative actions against us.  See “Item 7. MD&A – Review 
of Consolidated Financial Condition – Liquidity and Capital Resources – Sources of Liquidity and Cash Flows” for a description of 
our credit ratings.  Our internal sources of liquidity may prove to be insufficient, and in such case, we may not be able to 
successfully obtain additional financing on favorable terms, or at all. 

22 

 
 
 
 
 
 
 
 
 
 
Disruptions, uncertainty or volatility in the capital and credit markets may also limit our access to capital required to operate our 
business, most significantly our insurance operations.  Such market conditions may limit our ability to replace, in a timely manner, 
maturing liabilities; satisfy statutory capital requirements; generate fee income and market-related revenue to meet liquidity needs; 
and access the capital necessary to grow our business.  As such, we may be forced to delay raising capital, issue shorter term 
securities than we prefer or bear an unattractive cost of capital which could decrease our profitability and significantly reduce our 
financial flexibility.  Our results of operations, financial condition, cash flows and statutory capital position could be materially 
adversely affected by disruptions in the financial markets. 

Because we are a holding company with no direct operations, the inability of our subsidiaries to pay dividends to us in sufficient amounts would harm our 
ability to meet our obligations. 

We are a holding company and we have no direct operations.  Our principal asset is the capital stock of our insurance subsidiaries.  
Our ability to meet our obligations for payment of interest and principal on outstanding debt obligations and to pay dividends to 
shareholders, repurchase our securities and pay corporate expenses depends primarily on the ability of our subsidiaries to pay 
dividends or to advance or repay funds to us.  Under Indiana laws and regulations, our Indiana insurance subsidiaries, including 
LNL, our primary insurance subsidiary, may pay dividends to us without prior approval of the Commissioner up to a certain 
threshold, or must receive prior approval of the Commissioner to pay a dividend if such dividend, along with all other dividends 
paid within the preceding 12 consecutive months exceed the statutory limitation.  The current Indiana statutory limitation is the 
greater of 10% of the insurer’s contract holders’ surplus, as shown on its last annual statement on file with the Commissioner or 
the insurer’s statutory net gain from operations for the prior calendar year. 

In addition, payments of dividends and advances or repayment of funds to us by our insurance subsidiaries are restricted by the 
applicable laws of their respective jurisdictions requiring that our insurance subsidiaries hold a specified amount of minimum 
reserves in order to meet future obligations on their outstanding policies.  These regulations specify that the minimum reserves 
shall be calculated to be sufficient to meet future obligations, after giving consideration to future required premiums to be received, 
and are based on certain specified mortality and morbidity tables, interest rates and methods of valuation, which are subject to 
change.  In order to meet their claims-paying obligations, our insurance subsidiaries regularly monitor their reserves to ensure we 
hold sufficient amounts to cover actual or expected contract and claims payments.  At times, we may determine that reserves in 
excess of the minimum may be needed to ensure sufficiency. 

Changes in, or reinterpretations of, these laws can constrain the ability of our subsidiaries to pay dividends or to advance or repay 
funds to us in sufficient amounts and at times necessary to meet our debt obligations and corporate expenses.  Requiring our 
insurance subsidiaries to hold additional reserves has the potential to constrain their ability to pay dividends to the holding 
company.  See “Legislative, Regulatory and Tax – Changes to the calculation of reserves and attempts to mitigate the impact of 
Regulation XXX and Actuarial Guideline 38 may fail in whole or in part resulting in an adverse effect on our financial condition 
and results of operations” above for additional information on potential changes in these laws. 

The earnings of our insurance subsidiaries impact contract holders’ surplus.  Lower earnings constrain the growth in our insurance 
subsidiaries’ capital, and therefore, can constrain the payment of dividends and advances or repayment of funds to us. 

In addition, the amount of surplus that our insurance subsidiaries could pay as dividends is constrained by the amount of surplus 
they hold to maintain their financial strength ratings, to provide an additional layer of margin for risk protection and for future 
investment in our businesses.  Notwithstanding the foregoing, we believe that our insurance subsidiaries have sufficient liquidity to 
meet their contract holder obligations and maintain their operations. 

A decrease in the capital and surplus of our insurance subsidiaries may result in a downgrade to our credit and insurer financial strength ratings. 

In any particular year, statutory surplus amounts and RBC ratios may increase or decrease depending on a variety of factors, 
including the amount of statutory income or losses generated by our insurance subsidiaries (which itself is sensitive to equity 
market and credit market conditions), the amount of additional capital our insurance subsidiaries must hold to support business 
growth, changes in reserving requirements, such as AG38 and principles-based reserving, our inability to secure capital market 
solutions to provide reserve relief, such as issuing letters of credit to support captive reinsurance structures, changes in equity 
market levels, the value of certain fixed-income and equity securities in our investment portfolio, the value of certain derivative 
instruments that do not get hedge accounting, changes in interest rates and foreign currency exchange rates, as well as changes to 
the NAIC RBC formulas. The RBC ratio is also affected by the product mix of the in-force book of business (i.e., the amount of 
business without guarantees is not subject to the same level of reserves as the business with guarantees).  Most of these factors are 
outside of our control.  Our credit and insurer financial strength ratings are significantly influenced by the statutory surplus 
amounts and RBC ratios of our insurance company subsidiaries.  The RBC ratio of LNL is an important factor in the 
determination of the credit and financial strength ratings of LNC and its subsidiaries.  In addition, rating agencies may implement 
changes to their internal models that have the effect of increasing or decreasing the amount of statutory capital we must hold in 
order to maintain our current ratings.  In addition, in extreme scenarios of equity market declines, the amount of additional 
statutory reserves that we are required to hold for our variable annuity guarantees may increase at a rate greater than the rate of 

23 

 
 
 
 
 
 
 
 
 
change of the markets.  Increases in reserves reduce the statutory surplus used in calculating our RBC ratios.  To the extent that 
our statutory capital resources are deemed to be insufficient to maintain a particular rating by one or more rating agencies, we may 
seek to raise additional capital through public or private equity or debt financing, which may be on terms not as favorable as in the 
past.  Alternatively, if we were not to raise additional capital in such a scenario, either at our discretion or because we were unable 
to do so, our financial strength and credit ratings might be downgraded by one or more rating agencies.  For more information on 
risks regarding our ratings, see “Covenants and Ratings – A downgrade in our financial strength or credit ratings could limit our 
ability to market products, increase the number or value of policies being surrendered and/or hurt our relationships with creditors” 
below. 

Assumptions and Estimates 

Our reserves for future policy benefits and claims related to our current and future business as well as businesses we may acquire in the future may prove to 
be inadequate. 

We establish and carry, as a liability, reserves based on estimates of how much we will need to pay for future benefits and claims.  
For our insurance products, we calculate these reserves based on many assumptions and estimates, including, but not limited to, 
estimated premiums we will receive over the assumed life of the policies, the timing of the events covered by the insurance policies, 
the lapse rate of the policies, the amount of benefits or claims to be paid and the investment returns on the assets we purchase with 
the premiums we receive. 

The sensitivity of our statutory reserves and surplus established for our variable annuity base contracts and riders to changes in the 
equity markets will vary depending on the magnitude of the decline.  The sensitivity will be affected by the level of account values 
relative to the level of guaranteed amounts, product design and reinsurance.  Statutory reserves for variable annuities depend upon 
the cumulative equity market impacts on the business in force, and therefore, result in non-linear relationships with respect to the 
level of equity market performance within any reporting period. 

The assumptions and estimates we use in connection with establishing and carrying our reserves are inherently uncertain.  
Accordingly, we cannot determine with precision the ultimate amount or the timing of the payment of actual benefits and claims or 
whether the assets supporting the policy liabilities will grow to the level we assume prior to payment of benefits or claims.  If our 
actual experience is different from our assumptions or estimates, our reserves may prove to be inadequate in relation to our 
estimated future benefits and claims.  Increases in reserves have a negative effect on income from operations in the quarter 
incurred. 

If our businesses do not perform well and/or their estimated fair values decline or the price of our common stock does not increase, we may be required to 
recognize an impairment of our goodwill or to establish a valuation allowance against the deferred income tax asset, which could have a material adverse 
effect on our results of operations and financial condition. 

Goodwill represents the excess of the acquisition price incurred to acquire subsidiaries and other businesses over the fair value of 
their net assets as of the date of acquisition.  As of December 31, 2011, we had a total of $2.3 billion of goodwill on our 
Consolidated Balance Sheets, of which $1.5 billion related to our Life Insurance segment and $440 million related to our Annuities 
segment.  We test goodwill at least annually for indications of value impairment with consideration given to financial performance, 
merger and acquisitions and other relevant factors.  In addition, certain events, including a significant and adverse change in legal 
factors, accounting standards or the business climate, an adverse action or assessment by a regulator or unanticipated competition, 
would cause us to review the carrying amounts of goodwill for impairment.  Impairment testing is performed based upon estimates 
of the fair value of the “reporting unit” to which the goodwill relates.  As of December 31, 2011, we recorded a goodwill 
impairment of $747 million, primarily related to our Life Insurance segment.  Subsequent reviews of goodwill could result in 
impairment of goodwill, and such write downs could have a material adverse effect on our net income and book value, but will not 
affect the statutory capital of our insurance subsidiaries.  For more information on goodwill, see Note 10 and “Critical Accounting 
Policies and Estimates – Goodwill and Other Intangible Assets” in the MD&A. 

Deferred income tax represents the tax effect of the differences between the book and tax basis of assets and liabilities.  Deferred 
tax assets are assessed periodically by management to determine if they are realizable.  As of December 31, 2011, we had a deferred 
tax asset of $2.5 billion.  Factors in management’s determination include the performance of the business, including the ability to 
generate capital gains from a variety of sources and tax planning strategies.  If, based on available information, it is more likely than 
not that the deferred income tax asset will not be realized, then a valuation allowance must be established with a corresponding 
charge to net income.  Such valuation allowance could have a material adverse effect on our results of operations and financial 
position. 

24 

 
 
 
 
 
 
 
 
 
 
The determination of the amount of allowances and impairments taken on our investments is highly subjective and could materially impact our results of 
operations or financial position. 

The determination of the amount of allowances and impairments varies by investment type and is based upon our periodic 
evaluation and assessment of known and inherent risks associated with the respective asset class.  Such evaluations and assessments 
are revised as conditions change and new information becomes available.  Management updates its evaluations regularly and 
reflects changes in allowances and impairments in operations as such evaluations are revised.  There can be no assurance that our 
management has accurately assessed the level of impairments taken and allowances reflected in our financial statements.  
Furthermore, additional impairments may need to be taken or allowances provided for in the future.  Historical trends may not be 
indicative of future impairments or allowances. 

We regularly review our available-for-sale (“AFS”) securities for declines in fair value that we determine to be other-than-
temporary.  For an equity security, if we do not have the ability and intent to hold the security for a sufficient period of time to 
allow for a recovery in value, we conclude that an other-than-temporary impairment (“OTTI”) has occurred, and the amortized 
cost of the equity security is written down to the current fair value, with a corresponding change to realized gain (loss) on our 
Consolidated Statements of Income (Loss).  When assessing our ability and intent to hold the equity security to recovery, we 
consider, among other things, the severity and duration of the decline in fair value of the equity security as well as the cause of 
decline, a fundamental analysis of the liquidity, business prospects and overall financial condition of the issuer. 

For a debt security, if we intend to sell a security or it is more likely than not we will be required to sell a debt security before 
recovery of its amortized cost basis and the fair value of the debt security is below amortized cost, we conclude that an OTTI has 
occurred and the amortized cost is written down to current fair value, with a corresponding charge to realized loss on our 
Consolidated Statements of Income.  If we do not intend to sell a debt security or it is not more likely than not we will be required 
to sell a debt security before recovery of its amortized cost basis but the present value of the cash flows expected to be collected is 
less than the amortized cost of the debt security (referred to as the credit loss), we conclude that an OTTI has occurred and the 
amortized cost is written down to the estimated recovery value with a corresponding charge to realized loss on our Consolidated 
Statements of Income (Loss), as this is also deemed the credit portion of the OTTI.  The remainder of the decline to fair value is 
recorded in other comprehensive income (loss) (“OCI”) to unrealized OTTI on AFS securities on our Consolidated Statements of 
Stockholders’ Equity, as this is considered a noncredit (i.e., recoverable) impairment.  Net OTTI recognized in net income (loss) 
was $118 million, $152 million and $392 million, pre-tax, for the years ended December 31, 2011, 2010 and 2009, respectively.  The 
portion of OTTI recognized in OCI for the years ended December 31, 2011 and 2010, was $47 million and $88 million, pre-tax, 
respectively. 

Related to our unrealized losses, we establish deferred tax assets for the tax benefit we may receive in the event that losses are 
realized.  The realization of significant realized losses could result in an inability to recover the tax benefits and may result in the 
establishment of valuation allowances against our deferred tax assets.  Realized losses or impairments may have a material adverse 
impact on our results of operations and financial position. 

Our valuation of fixed maturity, equity and trading securities may include methodologies, estimations and assumptions which are subject to differing 
interpretations and could result in changes to investment valuations that may materially adversely affect our results of operations or financial condition. 

Fixed maturity, equity and trading securities and short-term investments, which are reported at fair value on our Consolidated 
Balance Sheets, represented the majority of our total cash and invested assets.  Pursuant to the Fair Value Measurements and 
Disclosures Topics of the FASB ASC, we have categorized these securities into a three-level hierarchy, based on the priority of the 
inputs to the respective valuation technique.  The fair value hierarchy gives the highest priority to quoted prices in active markets 
for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). 

The determination of fair values in the absence of quoted market prices is based on valuation methodologies, securities we deem to 
be comparable and assumptions deemed appropriate given the circumstances.  The fair value estimates are made at a specific point 
in time, based on available market information and judgments about financial instruments, including estimates of the timing and 
amounts of expected future cash flows and the credit standing of the issuer or counterparty.  Factors considered in estimating fair 
value include coupon rate, maturity, estimated duration, call provisions, sinking fund requirements, credit rating, industry sector of 
the issuer and quoted market prices of comparable securities.  The use of different methodologies and assumptions may have a 
material effect on the estimated fair value amounts. 

During periods of market disruption, including periods of significantly increasing/decreasing or high/low interest rates, rapidly 
widening credit spreads or illiquidity, it may be difficult to value certain securities if trading becomes less frequent and/or market 
data becomes less observable.  There may be certain asset classes that were in active markets with significant observable data that 
become illiquid due to the current financial environment.  In such cases, more securities may fall to Level 3 and thus require more 
subjectivity and management judgment.  As such, valuations may include inputs and assumptions that are less observable or require 
greater estimation, as well as valuation methods which are more sophisticated or require greater estimation, thereby resulting in 
values which may be less than the value at which the investments may be ultimately sold.  Further, rapidly changing and 

25 

 
 
 
 
 
 
 
 
 
unprecedented credit and equity market conditions could materially impact the valuation of securities as reported within our 
consolidated financial statements and the period-to-period changes in value could vary significantly.  Decreases in value may have a 
material adverse effect on our results of operations or financial condition. 

Significant adverse mortality experience may result in the loss of, or higher prices for, reinsurance. 

We reinsure a significant amount of the mortality risk on fully underwritten, newly issued, individual life insurance contracts.  We 
regularly review retention limits for continued appropriateness and they may be changed in the future.  If we were to experience 
adverse mortality or morbidity experience, a significant portion of that would be reimbursed by our reinsurers.  Prolonged or 
severe adverse mortality or morbidity experience could result in increased reinsurance costs, and ultimately, reinsurers not willing to 
offer coverage.  If we are unable to maintain our current level of reinsurance or purchase new reinsurance protection in amounts 
that we consider sufficient, we would either have to be willing to accept an increase in our net exposures or revise our pricing to 
reflect higher reinsurance premiums.  If this were to occur, we may be exposed to reduced profitability and cash flow strain or we 
may not be able to price new business at competitive rates. 

Catastrophes may adversely impact liabilities for contract holder claims and the availability of reinsurance. 

Our insurance operations are exposed to the risk of catastrophic mortality, such as a pandemic, an act of terrorism, natural disaster 
or other event that causes a large number of deaths or injuries.  Significant influenza pandemics have occurred three times in the 
last century, but the likelihood, timing or severity of a future pandemic cannot be predicted.  Additionally, the impact of climate 
change could cause changes in weather patterns, resulting in more severe and more frequent natural disasters such as forest fires, 
hurricanes, tornados, floods and storm surges.  In our group insurance operations, a localized event that affects the workplace of 
one or more of our group insurance customers could cause a significant loss due to mortality or morbidity claims.  These events 
could cause a material adverse effect on our results of operations in any period and, depending on their severity, could also 
materially and adversely affect our financial condition. 

The extent of losses from a catastrophe is a function of both the total amount of insured exposure in the area affected by the event 
and the severity of the event.  Pandemics, natural disasters and man-made catastrophes, including terrorism, may produce 
significant damage in larger areas, especially those that are heavily populated.  Claims resulting from natural or man-made 
catastrophic events could cause substantial volatility in our financial results for any fiscal quarter or year and could materially reduce 
our profitability or harm our financial condition.  Also, catastrophic events could harm the financial condition of our reinsurers and 
thereby increase the probability of default on reinsurance recoveries.  Accordingly, our ability to write new business could also be 
affected. 

Consistent with industry practice and accounting standards, we establish liabilities for claims arising from a catastrophe only after 
assessing the probable losses arising from the event.  We cannot be certain that the liabilities we have established or applicable 
reinsurance will be adequate to cover actual claim liabilities, and a catastrophic event or multiple catastrophic events could have a 
material adverse effect on our business, results of operations and financial condition. 

Operational Matters 

Our enterprise risk management policies and procedures may leave us exposed to unidentified or unanticipated risk, which could negatively affect our 
businesses or result in losses. 

We have devoted significant resources to develop our enterprise risk management policies and procedures and expect to continue 
to do so in the future.  Nonetheless, our policies and procedures to identify, monitor and manage risks may not be fully effective.  
Many of our methods of managing risk and exposures are based upon our use of observed historical market behavior or statistics 
based on historical models.  As a result, these methods may not predict future exposures, which could be significantly greater than 
the historical measures indicate, such as the risk of pandemics causing a large number of deaths.  Other risk management methods 
depend upon the evaluation of information regarding markets, clients, catastrophe occurrence or other matters that is publicly 
available or otherwise accessible to us, which may not always be accurate, complete, up-to-date or properly evaluated.  Management 
of operational, legal and regulatory risks requires, among other things, policies and procedures to record properly and verify a large 
number of transactions and events, and these policies and procedures may not be fully effective. 

We face a risk of non-collectibility of reinsurance, which could materially affect our results of operations. 

We follow the insurance practice of reinsuring with other insurance and reinsurance companies a portion of the risks under the 
policies written by our insurance subsidiaries (known as “ceding”).  As of December 31, 2011, we ceded $331.7 billion of life 
insurance in force to reinsurers for reinsurance protection.  Although reinsurance does not discharge our subsidiaries from their 
primary obligation to pay contract holders for losses insured under the policies we issue, reinsurance does make the assuming 
reinsurer liable to the insurance subsidiaries for the reinsured portion of the risk.  As of December 31, 2011, we had $6.5 billion of 
reinsurance receivables from reinsurers for paid and unpaid losses, for which they are obligated to reimburse us under our 

26 

 
 
 
 
 
 
 
 
 
 
 
 
reinsurance contracts.  Of this amount, $2.8 billion related to the sale of our reinsurance business to Swiss Re in 2001 through an 
indemnity reinsurance agreement.  Swiss Re has funded a trust to support this business.  The balance in the trust changes as a result 
of ongoing reinsurance activity and was $2.2 billion as of December 31, 2011.  Furthermore, approximately $1.0 billion of the Swiss 
Re treaties are funds withheld structures where we have a right of offset on assets backing the reinsurance receivables. 

The balance of the reinsurance is due from a diverse group of reinsurers.  The collectibility of reinsurance is largely a function of 
the solvency of the individual reinsurers.  We perform annual credit reviews on our reinsurers, focusing on, among other things, 
financial capacity, stability, trends and commitment to the reinsurance business.  We also require assets in trust, letters of credit or 
other acceptable collateral to support balances due from reinsurers not authorized to transact business in the applicable 
jurisdictions.  Despite these measures, a reinsurer’s insolvency, inability or unwillingness to make payments under the terms of a 
reinsurance contract, especially Swiss Re, could have a material adverse effect on our results of operations and financial condition. 

Competition for our employees is intense, and we may not be able to attract and retain the highly skilled people we need to support our business. 

Our success depends, in large part, on our ability to attract and retain key people.  Intense competition exists for the key employees 
with demonstrated ability, and we may be unable to hire or retain such employees.  The unexpected loss of services of one or more 
of our key personnel could have a material adverse effect on our operations due to their skills, knowledge of our business, their 
years of industry experience and the potential difficulty of promptly finding qualified replacement employees.  We compete with 
other financial institutions primarily on the basis of our products, compensation, support services and financial position.  Sales in 
our businesses and our results of operations and financial condition could be materially adversely affected if we are unsuccessful in 
attracting and retaining key employees, including financial advisors, wholesalers and other employees, as well as independent 
distributors of our products. 

We may not be able to protect our intellectual property and may be subject to infringement claims. 

We rely on a combination of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our 
intellectual property.  Although we use a broad range of measures to protect our intellectual property rights, third parties may 
infringe or misappropriate our intellectual property.  We may have to litigate to enforce and protect our copyrights, trademarks, 
patents, trade secrets and know-how or to determine their scope, validity or enforceability, which represents a diversion of 
resources that may be significant in amount and may not prove successful.  Additionally, complex legal and factual determinations 
and evolving laws and court interpretations make the scope of protection afforded our intellectual property uncertain, particularly 
in relation to our patents.  While we believe our patents provide us with a competitive advantage, we cannot be certain that any 
issued patents will be interpreted with sufficient breadth to offer meaningful protection.  In addition, our issued patents may be 
successfully challenged, invalidated, circumvented or found unenforceable so that our patent rights would not create an effective 
competitive barrier.  The loss of intellectual property protection or the inability to secure or enforce the protection of our 
intellectual property assets could have a material adverse effect on our business and our ability to compete. 

We also may be subject to costly litigation in the event that another party alleges our operations or activities infringe upon another 
party’s intellectual property rights.  Third parties may have, or may eventually be issued, patents that could be infringed by our 
products, methods, processes or services.  Any party that holds such a patent could make a claim of infringement against us.  We 
may also be subject to claims by third parties for breach of copyright, trademark, trade secret or license usage rights.  Any such 
claims and any resulting litigation could result in significant liability for damages.  If we were found to have infringed a third-party 
patent or other intellectual property rights, we could incur substantial liability, and in some circumstances could be enjoined from 
providing certain products or services to our customers or utilizing and benefiting from certain methods, processes, copyrights, 
trademarks, trade secrets or licenses, or alternatively could be required to enter into costly licensing arrangements with third parties, 
all of which could have a material adverse effect on our business, results of operations and financial condition. 

Our information systems may experience interruptions or breaches in security. 

Our information systems are critical to the operation of our business.  We collect, process, maintain, retain and distribute large 
amounts of personal financial and health information and other confidential and sensitive data about our customers in the ordinary 
course of our business. Our business therefore depends on our customers’ willingness to entrust us with their personal 
information. Any failure, interruption or breach in security could result in disruptions to our critical systems and adversely affect 
our customer relationships.  While we employ a robust and tested information security program, there can be no assurance that any 
such failure, interruption or security breach will not occur or, if any does occur, that it can be sufficiently remediated.  The 
occurrence of any such failure, interruption or security breach of our systems could damage our reputation, result in a loss of 
customer business, subject us to additional regulatory scrutiny, or expose us to civil litigation and financial liability. 

27 

 
 
 
 
 
 
 
 
 
 
Covenants and Ratings 

A downgrade in our financial strength or credit ratings could limit our ability to market products, increase the number or value of policies being surrendered 
and/or hurt our relationships with creditors. 

Nationally recognized rating agencies rate the financial strength of our principal insurance subsidiaries and rate our debt.  Ratings 
are not recommendations to buy our securities.  Each of the rating agencies reviews its ratings periodically, and our current ratings 
may not be maintained in the future.   

Our financial strength ratings, which are intended to measure our ability to meet contract holder obligations, are an important 
factor affecting public confidence in most of our products and, as a result, our competitiveness.  A downgrade of the financial 
strength rating of one of our principal insurance subsidiaries could affect our competitive position in the insurance industry by 
making it more difficult for us to market our products as potential customers may select companies with higher financial strength 
ratings and by leading to increased withdrawals by current customers seeking companies with higher financial strength ratings.  
This could lead to a decrease in fees as net outflows of assets increase, and therefore, result in lower fee income.  Furthermore, 
sales of assets to meet customer withdrawal demands could also result in losses, depending on market conditions.  The interest 
rates we pay on our borrowings are largely dependent on our credit ratings.  A downgrade of our debt ratings could affect our 
ability to raise additional debt, including bank lines of credit, with terms and conditions similar to our current debt, and 
accordingly, likely increase our cost of capital. 

All of our ratings and ratings of our principal insurance subsidiaries are subject to revision or withdrawal at any time by the rating 
agencies, and therefore, no assurance can be given that our principal insurance subsidiaries or we can maintain these ratings.  See 
“Item 1. Business – Financial Strength Ratings” and “Item 7. MD&A – Review of Consolidated Financial Condition – Liquidity 
and Capital Resources – Sources of Liquidity and Cash Flows” for a description of our ratings.  

We will be required to pay interest on our capital securities with proceeds from the issuance of qualifying securities if we fail to achieve capital adequacy or 
net income and stockholders’ equity levels. 

As of December 31, 2011, we had approximately $1.2 billion in principal amount of capital securities outstanding.  All of the 
capital securities contain covenants that require us to make interest payments in accordance with an alternative coupon satisfaction 
mechanism (“ACSM”) if we determine that one of the following triggers exists as of the 30th day prior to an interest payment date, 
or the “determination date”: 

1.  LNL’s RBC ratio is less than 175% (based on the most recent annual financial statement filed with the State of Indiana); or 

2.  (i) The sum of our consolidated net income for the four trailing fiscal quarters ending on the quarter that is two quarters prior to 
the most recently completed quarter prior to the determination date is zero or negative, and (ii) our consolidated stockholders’ 
equity (excluding accumulated OCI and any increase in stockholders’ equity resulting from the issuance of preferred stock during a 
quarter), or “adjusted stockholders’ equity,” as of (x) the most recently completed quarter and (y) the end of the quarter that is two 
quarters before the most recently completed quarter, has declined by 10% or more as compared to the quarter that is ten fiscal 
quarters prior to the last completed quarter, or the “benchmark quarter.” 

The ACSM would generally require us to use commercially reasonable efforts to satisfy our obligation to pay interest in full on the 
capital securities with the net proceeds from sales of our common stock and warrants to purchase our common stock with an 
exercise price greater than the market price.  We would have to utilize the ACSM until the trigger events above no longer existed, 
and, in the case of test 2 above, until our adjusted stockholders’ equity amount increased or declined by less than 10% as compared 
to the adjusted stockholders’ equity at the end of the benchmark quarter for each interest payment date as to which interest 
payment restrictions were imposed by test 2 above. 

If we were required to utilize the ACSM and were successful in selling sufficient shares of common stock or warrants to satisfy the 
interest payment, we would dilute the current holders of our common stock.  Furthermore, while a trigger event is occurring and if 
we do not pay accrued interest in full, we may not, among other things, pay dividends on or repurchase our capital stock.  Our 
failure to pay interest pursuant to the ACSM will not result in an event of default with respect to the capital securities, nor will a 
nonpayment of interest, unless it lasts for ten consecutive years, although such breaches may result in monetary damages to the 
holders of the capital securities. 

The calculations of RBC, net income (loss) and adjusted stockholders’ equity are subject to adjustments and the capital securities 
are subject to additional terms and conditions as further described in supplemental indentures filed as exhibits to our Forms 8-K 
filed on March 13, 2007, May 17, 2006, and April 20, 2006. 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
Certain blocks of our insurance business purchased from third-party insurers under indemnity reinsurance agreements may require us to place assets in 
trust, secure letters of credit or return the business, if the financial strength ratings and/or capital ratios of certain insurance subsidiaries are not maintained 
at specified levels. 

Under certain indemnity reinsurance agreements, one of our insurance subsidiaries, LLANY, provides 100% indemnity reinsurance 
for the business assumed, however, the third-party insurer, or the “cedent,” remains primarily liable on the underlying insurance 
business.  Under these types of agreements, as of December 31, 2011, we held statutory reserves of $3.1 billion.  These indemnity 
reinsurance arrangements require that our subsidiary, as the reinsurer, maintain certain insurer financial strength ratings and capital 
ratios.  If these ratings or capital ratios are not maintained, depending upon the reinsurance agreement, the cedent may recapture 
the business, or require us to place assets in trust or provide letters of credit at least equal to the relevant statutory reserves.  Under 
the largest indemnity reinsurance arrangement, we held $2.1 billion of statutory reserves as of December 31, 2011.  LLANY must 
maintain an A.M. Best financial strength rating of at least B+, an S&P financial strength rating of at least BB+ and a Moody’s 
financial strength rating of at least Ba1, as well as maintain an RBC ratio of at least 160% or an S&P capital adequacy ratio of 
100%, or the cedent may recapture the business.  Under two other arrangements, by which we established approximately $875 
million of statutory reserves, LLANY must maintain an A.M. Best financial strength rating of at least B++, an S&P financial 
strength rating of at least BBB- and a Moody’s financial strength rating of at least Baa3.  One of these arrangements also requires 
LLANY to maintain an RBC ratio of at least 185% or an S&P capital adequacy ratio of 115%.  Each of these arrangements may 
require LLANY to place assets in trust equal to the relevant statutory reserves.  As of December 31, 2011, LLANY’s RBC ratio 
exceeded the required ratio.  See “Item 1. Business – Financial Strength Ratings” for a description of our financial strength ratings.   

If the cedent recaptured the business, LLANY would be required to release reserves and transfer assets to the cedent.  Such a 
recapture could adversely impact our future profits.  Alternatively, if LLANY established a security trust for the cedent, the ability 
to transfer assets out of the trust could be severely restricted, thus negatively impacting our liquidity. 

Investments 

Some of our investments are relatively illiquid and are in asset classes that have been experiencing significant market valuation fluctuations. 

We hold certain investments that may lack liquidity, such as privately placed fixed maturity securities, mortgage loans, policy loans 
and other limited partnership interests.  These asset classes represented 21% of the carrying value of our total cash and invested 
assets as of December 31, 2011.   

If we require significant amounts of cash on short notice in excess of normal cash requirements or are required to post or return 
collateral in connection with our investment portfolio, derivatives transactions or securities lending activities, we may have 
difficulty selling these investments in a timely manner, be forced to sell them for less than we otherwise would have been able to 
realize, or both. 

The reported value of our relatively illiquid types of investments, our investments in the asset classes described in the paragraph 
above and, at times, our high quality, generally liquid asset classes, do not necessarily reflect the lowest current market price for the 
asset.  If we were forced to sell certain of our assets in the current market, there can be no assurance that we would be able to sell 
them for the prices at which we have recorded them and we might be forced to sell them at significantly lower prices. 

We invest a portion of our invested assets in investment funds, many of which make private equity investments.  The amount and 
timing of income from such investment funds tends to be uneven as a result of the performance of the underlying investments, 
including private equity investments.  The timing of distributions from the funds, which depends on particular events relating to 
the underlying investments, as well as the funds’ schedules for making distributions and their needs for cash, can be difficult to 
predict.  As a result, the amount of income that we record from these investments can vary substantially from quarter to quarter.  
Recent equity and credit market volatility may reduce investment income for these types of investments. 

Defaults on our mortgage loans and write downs of mortgage equity may adversely affect our profitability. 

Our mortgage loans face default risk and are principally collateralized by commercial properties.  The performance of our mortgage 
loan investments may fluctuate in the future.  In addition, some of our mortgage loan investments have balloon payment 
maturities.  An increase in the default rate of our mortgage loan investments could have a material adverse effect on our business, 
results of operations and financial condition.   

Further, any geographic or sector exposure in our mortgage loans may have adverse effects on our investment portfolios and 
consequently on our consolidated results of operations or financial condition.  While we seek to mitigate this risk by having a 
broadly diversified portfolio, events or developments that have a negative effect on any particular geographic region or sector may 
have a greater adverse effect on the investment portfolios to the extent that the portfolios are exposed. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
The difficulties faced by other financial institutions could adversely affect us. 

We have exposure to many different industries and counterparties, and routinely execute transactions with counterparties in the 
financial services industry, including brokers and dealers, commercial banks, investment banks and other institutions.  Many of 
these transactions expose us to credit risk in the event of default of our counterparty.  In addition, with respect to secured 
transactions, our credit risk may be exacerbated when the collateral held by us cannot be realized upon or is liquidated at prices not 
sufficient to recover the full amount of the loan or derivative exposure due to it.  We also may have exposure to these financial 
institutions in the form of unsecured debt instruments, derivative transactions and/or equity investments.  These parties may 
default on their obligations to us due to bankruptcy, lack of liquidity, downturns in the economy or real estate values, operational 
failure, corporate governance issues or other reasons.  A further downturn in the U.S. and other economies could result in 
increased impairments.  There can be no assurance that any such losses or impairments to the carrying value of these assets would 
not materially and adversely affect our business and results of operations. 

Our requirements to post collateral or make payments related to declines in market value of specified assets may adversely affect our liquidity and expose us 
to counterparty credit risk. 

Many of our transactions with financial and other institutions, including settling futures positions, specify the circumstances under 
which the parties are required to post collateral.  The amount of collateral we may be required to post under these agreements may 
increase under certain circumstances, which could adversely affect our liquidity.  In addition, under the terms of some of our 
transactions, we may be required to make payments to our counterparties related to any decline in the market value of the specified 
assets. 

Our investments are reflected within our consolidated financial statements utilizing different accounting bases, and, accordingly, there may be significant 
differences between cost and fair value that are not recorded in our consolidated financial statements. 

Our principal investments are in fixed maturity and equity securities, mortgage loans on real estate, policy loans, short-term 
investments, derivative instruments, limited partnerships and other invested assets.  The carrying value of such investments is as 
follows: 

•  Fixed maturity and equity securities are classified as AFS, except for those designated as trading securities, and are reported at 

their estimated fair value.  The difference between the estimated fair value and amortized cost of AFS securities (i.e., unrealized 
investment gains and losses) is recorded as a separate component of OCI, net of adjustments to DAC, contract holder related 
amounts and deferred income taxes; 

•  Fixed maturity and equity securities designated as trading securities are recorded at fair value with subsequent changes in fair 

value recognized in realized gain (loss).  However, in certain cases, the trading securities support reinsurance arrangements.   In 
those cases, offsetting the changes to fair value of the trading securities are corresponding changes in the fair value of the 
embedded derivative liability associated with the underlying reinsurance arrangement.  In other words, the investment results 
for the trading securities, including gains and losses from sales, are passed directly to the reinsurers through the contractual 
terms of the reinsurance arrangements.  These types of securities represent 60% of our trading securities; 
Short-term investments include investments with remaining maturities of one year or less, but greater than three months, at 
the time of acquisition and are stated at amortized cost, which approximates fair value; 

• 

•  Also, mortgage loans on real estate are carried at unpaid principal balances, adjusted for any unamortized premiums or 

discounts and deferred fees or expenses, net of valuation allowances; 

•  Policy loans are carried at unpaid principal balances; 
•  Real estate joint ventures and other limited partnership interests are carried using the equity method of accounting; and 
•  Other invested assets consist principally of derivatives with positive fair values.  Derivatives are carried at fair value with 

changes in fair value reflected in income from non-qualifying derivatives and derivatives in fair value hedging relationships.  
Derivatives in cash flow hedging relationships are reflected as a separate component of other comprehensive income or loss. 

Investments not carried at fair value on our consolidated financial statements, principally, mortgage loans, policy loans and real 
estate, may have fair values which are substantially higher or lower than the carrying value reflected on our consolidated financial 
statements.  In addition, unrealized losses are not reflected in net income unless we realize the losses by either selling the security at 
below amortized cost or determine that the decline in fair value is deemed to be other-than-temporary (i.e., impaired).  Each of 
such asset classes is regularly evaluated for impairment under the accounting guidance appropriate to the respective asset class. 

Competition 

Intense competition could negatively affect our ability to maintain or increase our profitability. 

Our businesses are intensely competitive.  We compete based on a number of factors, including name recognition, service, the 
quality of investment advice, investment performance, product features, price, perceived financial strength and claims-paying and 

30 

 
 
 
 
 
 
 
 
 
 
 
credit ratings.  Our competitors include insurers, broker-dealers, financial advisors, asset managers and other financial institutions.  
A number of our business units face competitors that have greater market share, offer a broader range of products or have higher 
financial strength or credit ratings than we do. 

In recent years, there has been substantial consolidation and convergence among companies in the financial services industry 
resulting in increased competition from large, well-capitalized financial services firms.  Many of these firms also have been able to 
increase their distribution systems through mergers or contractual arrangements.  Furthermore, larger competitors may have lower 
operating costs and an ability to absorb greater risk while maintaining their financial strength ratings, thereby allowing them to 
price their products more competitively.  We expect consolidation to continue and perhaps accelerate in the future, thereby 
increasing competitive pressure on us. 

Our sales representatives are not captive and may sell products of our competitors. 

We sell our annuity and life insurance products through independent sales representatives.  These representatives are not captive, 
which means they may also sell our competitors’ products.  If our competitors offer products that are more attractive than ours, or 
pay higher commission rates to the sales representatives than we do, these representatives may concentrate their efforts in selling 
our competitors’ products instead of ours. 

Item 1B.  Unresolved Staff Comments 

None. 

Item 2.  Properties 

As of December 31, 2011, LNC and our subsidiaries owned or leased approximately 3.5 million square feet of office space.  We 
leased 0.1 million square feet of office space in Philadelphia, Pennsylvania for LFN.  We leased 0.2 million square feet of office 
space in Radnor, Pennsylvania for our corporate center and for LFD.  We owned or leased 0.8 million square feet of office space in 
Fort Wayne, Indiana, primarily for our Annuities and Retirement Plan Services segments.  We owned or leased 0.8 million square 
feet of office space in Greensboro, North Carolina, primarily for our Life Insurance segment.  We owned or leased 0.3 million 
square feet of office space in Omaha, Nebraska, primarily for our Group Protection segment.  An additional 1.3 million square feet 
of office space is owned or leased in other U.S. cities for branch offices.  As provided in Note 13, the rental expense on operating 
leases for office space and equipment was $42 million for 2011.  This discussion regarding properties does not include information 
on investment properties. 

Item 3.  Legal Proceedings 

For information regarding legal proceedings, see “Regulatory and Litigation Matters” in Note 13, which is incorporated herein by 
reference.  

Item 4.  Mine Safety Disclosures 

Not applicable. 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Executive Officers of the Registrant 

Executive Officers of the Registrant as of February 17, 2012, were as follows: 

Name 

  Age (1) 

Position with LNC and Business Experience During the Past Five Years 

Dennis R. Glass 

62 

Lisa M. Buckingham 

46 

Charles C. Cornelio 

52 

President, Chief Executive Officer and Director (since July 2007).  President, Chief 
Operating Officer and Director (April 2006 - July 2007).  President and Chief Executive 
Officer, Jefferson-Pilot (2004 - April 2006).  President and Chief Operating Officer, 
Jefferson-Pilot (2001 - April 2006).   

Executive Vice President, Chief Human Resources Officer (since March 2011) Senior Vice 
President, Chief Human Resources Officer (December 2008 - March 2011).  Senior Vice 
President, Global Talent, Thomson Reuters, a provider of information and services for 
businesses and professionals (April 2008 - November 2008).  Senior Vice President, 
Human Resources, Thomson Corporation (2002 - April 2008). 

President, Retirement Plan Services (since December 2009).  Executive Vice President, 
Chief Administrative Officer (November 2008 - December 2009).  Senior Vice President, 
Shared Services and Chief Information Officer (April 2006 - November 2008).  Executive 
Vice President, Technology and Insurance Services, Jefferson-Pilot (2004 - April 2006).  
Senior Vice President, Jefferson-Pilot (1997 - 2004). 

Robert W. Dineen 

62 

President, Lincoln Financial Network, and CEO, Lincoln Financial Advisors (2) (since 
2002).  Senior Vice President, Managed Asset Group, Merrill Lynch & Co., a diversified 
financial services company (2001 - 2002).   

Randal J. Freitag 

49 

Wilford H. Fuller 

41 

Mark E. Konen 

52 

Executive Vice President and Chief Financial Officer (since January 2011).  Senior Vice 
President, Chief Risk Officer (2007 - December 2010).  Senior Vice President, Chief Risk 
Officer and Treasurer (2007 - October 2009).  Senior Vice President, Product Risk and 
Profitability and Actuary (2004 - 2007). 

President and CEO, Lincoln Financial Distributors (2) (since February 2009).  Head, 
Distribution, Global Wealth Management, Merrill Lynch & Co., a diversified financial 
services company (2007 - 2009).  Head, Distribution, Managed Solutions Group, Merrill 
Lynch & Co. (2005 - 2007).  National Sales Manager, Merrill Lynch & Co. (2000 - 2005). 

President, Insurance Solutions and Annuities (since July 2008 and February 2009 
respectively).  President, Individual Markets (April 2006 - July 2008).  Executive Vice 
President, Life and Annuity Manufacturing, Jefferson-Pilot (2004 - April 2006).  Executive 
Vice President, Product/Financial Management, Jefferson-Pilot (2002 - 2004).   

(1)  Age shown is based on the officer’s age as of February 17, 2012. 
(2)  Denotes an affiliate of LNC.  

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities  

(a)    Stock Market and Dividend Information  

Our common stock is traded on the New York stock exchange under the symbol LNC.  As of January 27, 2012, the number of 
shareholders of record of our common stock was 10,053.  The dividend on our common stock is declared each quarter by our 
Board of Directors if we are eligible to pay dividends and the Board determines that we will pay dividends.  In determining 
dividends, the Board takes into consideration items such as our financial condition, including current and expected earnings, 
projected cash flows and anticipated financing needs.  For potential restrictions on our ability to pay dividends, see “Review of 
Consolidated Financial Condition – Liquidity and Capital Resources” in “Item 7. Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” and Note 20 in the accompanying notes to the consolidated financial statements 
presented in “Item 8. Financial Statements and Supplementary Data,” as well as in “Part I – Item 1. Business – Regulatory – 
Insurance Regulation – Restriction on Subsidiaries’ Dividends and Other Payments.”  The following presents the high and low 
prices for our common stock on the New York Stock Exchange during the periods indicated and the dividends declared per share 
during such periods: 

2011  
High 
Low 
Dividend declared 

2010  
High 
Low 
Dividend declared 

1st Qtr 

2nd Qtr 

3rd Qtr 

4th Qtr 

$ 

$ 

 32.68    $
 28.00   
 0.050   

 32.39    $
 25.97   
 0.050   

 29.67    $
 15.00   
 0.050   

 21.88   
 13.75   
 0.080   

 30.74    $
 22.52   
 0.010   

 33.55    $
 23.86   
 0.010   

 26.83    $
 20.65   
 0.010   

 29.12   
 23.17   
 0.050   

For information on securities authorized for issuance under equity compensation plans, see “Part III – Item 12. Security 
Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters,” which is incorporated herein by 
reference.  

(b)    Not Applicable  

(c)    Issuer Purchases of Equity Securities  

The following summarizes purchases of equity securities by the issuer during the quarter ended December 31, 2011 (dollars in 
millions, except per share data):  

(a) Total  
Number  
 of Shares  
 (or Units)  
   Purchased (1) 

(b) Average    

  Price Paid 
per Share 
(or Unit) 

(c) Total Number  
of Shares (or Units)  
Purchased as Part of  
Publicly Announced  
  Plans or Programs (2) 

   (d) Approximate Dollar 
Value of Shares (or   
   Units) that May Yet Be 
   Purchased Under the  
   Plans or Programs (3) 

 2,378    $

 7,572,969   
 2,822,964 

16.27   
19.01   
19.78   

$ 

 - 
 7,572,600   
 2,812,800   

 740 
 596 
 540 

Period 
10/1/11 - 10/31/11 
11/1/11 - 11/30/11 
12/1/11 - 12/31/11 

(1)  Of the total number of shares purchased, no shares were received in connection with the exercise of stock options and related 
taxes and 12,911 shares were withheld for taxes on the vesting of restricted stock.  For the quarter ended December 31, 2011, 
there were 10,385,400 shares purchased as part of publicly announced plans or programs.   

(2)  On February 23, 2007, our Board approved a $2.0 billion increase to our securities repurchase authorization, bringing the total 

authorization at that time to $2.6 billion.  As of December 31, 2011, our security repurchase authorization was $540 million.  
The security repurchase authorization does not have an expiration date.  The amount and timing of share repurchase depends 
on key capital ratios, rating agency expectations, the generation of free cash flow and an evaluation of the costs and benefits 
associated with alternative uses of capital.  The shares repurchased in connection with the awards described in Note 19 in the 
accompanying notes to the consolidated financial statements presented in “Item 8. Financial Statements and Supplementary 
Data” do not reduce our security repurchase authorization.  

(3)  As of the last day of the applicable month. 

33 

 
 
  
  
 
                    
 
 
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
 
 
  
  
 
                   
  
  
    
  
 
                 
  
  
  
 
                 
  
 
 
                 
  
 
 
 
  
  
 
  
  
 
 
  
  
  
 
 
  
 
Item 6.  Selected Financial Data 

The following selected financial data (in millions, except per share data) should be read in conjunction with “Item 7. Management’s 
Discussion and Analysis of Financial Condition and Results of Operations” and the accompanying notes to the consolidated 
financial statements presented in “Item 8. Financial Statements and Supplementary Data.”  Some previously reported amounts 
have been reclassified to conform to the presentation as of and for the year ended December 31, 2011.  

Total revenues  
Income (loss) from continuing operations  
Net income (loss)  
Per share data: (1)(2) 
   Income (loss) from continuing operations - basic  
   Income (loss) from continuing operations - diluted  
   Net income (loss) - basic  
   Net income (loss) - diluted  
   Common stock dividends  

Assets  
Long-term debt:  
   Principal  
   Unamortized premiums (discounts) and fair value  
      hedge on interest rate swap agreements  
Stockholders' equity  
Per common share data: (1) 
   Stockholders' equity, including   
      accumulated other comprehensive income (loss) (3) 
   Stockholders' equity, excluding   
      accumulated other comprehensive income (loss) (3) 
   Market value of common stock  

For the Years Ended December 31, 
2008  
2009  

$

2011  
 10,636    $
 302   
 294   

2010  
 10,407    $
 951   
 980   

 8,499    $ 
 (415)  
 (485)  

 9,224    $
 (10)  
 57   

 0.99   
 0.95   
 0.96   
 0.92   
 0.230   

 2.53   
 2.45   
 2.62   
 2.54   
 0.080   

 (1.60)  
 (1.60)  
 (1.85)  
 (1.85)  
 0.040   

 (0.04)  
 (0.04)  
 0.22   
 0.22   
 1.455   

2007  

 9,614 
 1,199 
 1,215 

 4.44 
 4.37 
 4.50 
 4.43 
 1.600 

As of December 31, 
2009  
$  202,906    $  193,824    $  177,433    $   163,136    $  191,435 

2008  

2007  

2010  

2011  

 5,088   

 5,363   

 5,019   

 4,555   

 4,620 

 303   
 14,164   

 36   
 12,806   

 31   
 11,700   

 176   
 7,977   

 (2)
 11,718 

 48.59   

 40.54   

 36.02   

 31.15   

 44.32 

 40.19   
 19.42   

 38.17   
 27.81   

 36.89   
 24.88   

 42.09   
 18.84   

 43.46 
 58.22 

(1)   Per share amounts were affected by the retirement of 24.7 million, 1.1 million, less than 1 million, 9.3 million and 15.4 million 

shares of common stock during the years ended December 31, 2011, 2010, 2009, 2008 and 2007, respectively. 

(2)  For discussion of the reduction of net income (loss) available to common stockholders see Note 14 in the accompanying notes 

to the consolidated financial statements presented in “Item 8. Financial Statements and Supplementary Data.”  

(3)  Per share amounts are calculated under the assumption that our Series A preferred stock has been converted to common 

stock, but exclude Series B preferred stock balances as it was non-convertible. 

34 

 
 
 
                          
                           
 
 
  
 
 
 
 
  
 
 
 
 
  
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
                          
                           
 
 
  
 
    
  
    
  
    
  
     
  
    
 
 
 
  
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
    
  
    
  
    
  
    
  
    
    
  
    
  
    
  
    
  
    
 
 
 
  
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 

The following Management’s Discussion and Analysis (“MD&A”) is intended to help the reader understand the financial condition 
as of December 31, 2011, compared with December 31, 2010, and the results of operations in 2011 and 2010, compared with the 
immediately preceding year of Lincoln National Corporation and its consolidated subsidiaries.  Unless otherwise stated or the 
context otherwise requires, “LNC,” “Lincoln,” “Company,” “we,” “our” or “us” refers to Lincoln National Corporation and its 
consolidated subsidiaries.  The MD&A is provided as a supplement to, and should be read in conjunction with our consolidated 
financial statements and the accompanying notes to the consolidated financial statements (“Notes”) presented in “Part II – Item 8. 
Financial Statements and Supplementary Data,” as well as “Part I – Item 1A. Risk Factors” above. 

In this report, in addition to providing consolidated revenues and net income (loss), we also provide segment operating revenues 
and income (loss) from operations because we believe they are meaningful measures of revenues and the profitability of our 
operating segments.  Financial information that follows is presented in conformity with accounting principles generally accepted in 
the United States of America (“GAAP”), unless otherwise indicated.  See Note 1 for a discussion of GAAP. 

Operating revenues and income (loss) from operations are the financial performance measures we use to evaluate and assess the 
results of our segments.  Accordingly, we define and report operating revenues and income (loss) from operations by segment in 
Note 22.  Our management believes that operating revenues and income (loss) from operations explain the results of our ongoing 
businesses in a manner that allows for a better understanding of the underlying trends in our current businesses because the 
excluded items are unpredictable and not necessarily indicative of current operating fundamentals or future performance of the 
business segments, and, in many instances, decisions regarding these items do not necessarily relate to the operations of the 
individual segments.  In addition, we believe that our definitions of operating revenues and income (loss) from operations will 
provide investors with a more valuable measure of our performance because it better reveals trends in our business.   

Certain reclassifications have been made to prior periods’ financial information.   

FORWARD-LOOKING STATEMENTS – CAUTIONARY LANGUAGE 

Certain statements made in this report and in other written or oral statements made by us or on our behalf are “forward-looking 
statements” within the meaning of the Private Securities Litigation Reform Act of 1995 (“PSLRA”).  A forward-looking statement 
is a statement that is not a historical fact and, without limitation, includes any statement that may predict, forecast, indicate or imply 
future results, performance or achievements, and may contain words like:  “believe,” “anticipate,” “expect,” “estimate,” “project,” 
“will,” “shall” and other words or phrases with similar meaning in connection with a discussion of future operating or financial 
performance.  In particular, these include statements relating to future actions, trends in our businesses, prospective services or 
products, future performance or financial results and the outcome of contingencies, such as legal proceedings.  We claim the 
protection afforded by the safe harbor for forward-looking statements provided by the PSLRA.  

Forward-looking statements involve risks and uncertainties that may cause actual results to differ materially from the results 
contained in the forward-looking statements.  Risks and uncertainties that may cause actual results to vary materially, some of 
which are described within the forward-looking statements, include, among others:   

•  Deterioration in general economic and business conditions that may affect account values, investment results, guaranteed 
benefit liabilities, premium levels, claims experience and the level of pension benefit costs, funding and investment results;  
•  Adverse global capital and credit market conditions could affect our ability to raise capital, if necessary, and may cause us to 

realize impairments on investments and certain intangible assets, including goodwill and a valuation allowance against deferred 
tax assets, which may reduce future earnings and/or affect our financial condition and ability to raise additional capital or 
refinance existing debt as it matures;  

•  Because of our holding company structure, the inability of our subsidiaries to pay dividends to the holding company in 

sufficient amounts could harm the holding company’s ability to meet its obligations; 

•  Legislative, regulatory or tax changes, both domestic and foreign, that affect the cost of, or demand for, our subsidiaries’ 
products, the required amount of reserves and/or surplus, or otherwise affect our ability to conduct business, including 
changes to statutory reserve requirements related to secondary guarantees under universal life, such as a change to reserve 
calculations under Actuarial Guideline 38 (also known as The Application of the Valuation of Life Insurance Policies Model 
Regulation, or “AG38”), and variable annuity products under Actuarial Guideline 43 (also known as Commissioners Annuity 
Reserve Valuation Method for Variable Annuities, or “AG43”); restrictions on revenue sharing and 12b-1 payments; and the 
potential for U.S. federal tax reform; 

•  Uncertainty about the effect of rules and regulations to be promulgated under the Dodd-Frank Wall Street Reform and 

Consumer Protection Act on us and the economy and the financial services sector in particular; 

•  The initiation of legal or regulatory proceedings against us, and the outcome of any legal or regulatory proceedings, such as:  

adverse actions related to present or past business practices common in businesses in which we compete; adverse decisions in 

35 

 
 
 
 
 
 
 
 
 
significant actions including, but not limited to, actions brought by federal and state authorities and class action cases; new 
decisions that result in changes in law; and unexpected trial court rulings; 

•  Changes in or sustained low interest rates causing a reduction in investment income, the interest margins of our businesses, 

estimated gross profits and demand for our products;  

•  A decline in the equity markets causing a reduction in the sales of our subsidiaries’ products, a reduction of asset-based fees 

that our subsidiaries charge on various investment and insurance products, an acceleration of the net amortization of deferred 
acquisition costs (“DAC”), value of business acquired (“VOBA”), deferred sales inducements (“DSI”) and deferred front-end 
loads (“DFEL”) and an increase in liabilities related to guaranteed benefit features of our subsidiaries’ variable annuity 
products; 
Ineffectiveness of our risk management policies and procedures, including various hedging strategies used to offset the effect 
of changes in the value of liabilities due to changes in the level and volatility of the equity markets and interest rates; 

• 

•  A deviation in actual experience regarding future persistency, mortality, morbidity, interest rates or equity market returns from 

the assumptions used in pricing our subsidiaries’ products, in establishing related insurance reserves and in the net 
amortization of DAC, VOBA, DSI and DFEL, which may reduce future earnings;  

•  Changes in GAAP, including the potential incorporation of International Financial Reporting Standards (“IFRS”) into the U.S. 

financial reporting system, that may result in unanticipated changes to our net income; 

•  Lowering of one or more of our debt ratings issued by nationally recognized statistical rating organizations and the adverse 

effect such action may have on our ability to raise capital and on our liquidity and financial condition; 

•  Lowering of one or more of the insurer financial strength ratings of our insurance subsidiaries and the adverse effect such 

• 

action may have on the premium writings, policy retention, profitability of our insurance subsidiaries and liquidity; 
Significant credit, accounting, fraud, corporate governance or other issues that may adversely affect the value of certain 
investments in our portfolios, as well as counterparties to which we are exposed to credit risk, requiring that we realize losses 
on investments; 

•  The effect of acquisitions and divestitures, restructurings, product withdrawals and other unusual items; 
•  The adequacy and collectibility of reinsurance that we have purchased; 
•  Acts of terrorism, a pandemic, war or other man-made and natural catastrophes that may adversely affect our businesses and 

the cost and availability of reinsurance; 

•  Competitive conditions, including pricing pressures, new product offerings and the emergence of new competitors, that may 

affect the level of premiums and fees that our subsidiaries can charge for their products; 

•  The unknown effect on our subsidiaries’ businesses resulting from changes in the demographics of their client base, as aging 

baby-boomers move from the asset-accumulation stage to the asset-distribution stage of life; and 

•  Loss of key management, financial planners or wholesalers. 

The risks included here are not exhaustive.  Other sections of this report, our quarterly reports on Form 10-Q, current reports on 
Form 8-K and other documents filed with the Securities and Exchange Commission (“SEC”) include additional factors that could 
affect our businesses and financial performance, including “Part I – Item 1A. Risk Factors,” “Part II – Item 7A. Quantitative and 
Qualitative Disclosures About Market Risk” and the risk discussions included in this section under “Critical Accounting Policies 
and Estimates,” “Consolidated Investments” and “Reinsurance,” which are incorporated herein by reference.  Moreover, we 
operate in a rapidly changing and competitive environment.  New risk factors emerge from time to time, and it is not possible for 
management to predict all such risk factors.  

Further, it is not possible to assess the effect of all risk factors on our businesses or the extent to which any factor, or combination 
of factors, may cause actual results to differ materially from those contained in any forward-looking statements.  Given these risks 
and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results.  In 
addition, we disclaim any obligation to update any forward-looking statements to reflect events or circumstances that occur after 
the date of this report.     

INTRODUCTION 

Executive Summary  

We are a holding company that operates multiple insurance and retirement businesses through subsidiary companies.  Through our 
business segments, we sell a wide range of wealth protection, accumulation and retirement income products and solutions.  These 
products include fixed and indexed annuities, variable annuities, universal life insurance (“UL”), variable universal life insurance 
(“VUL”), linked-benefit UL, term life insurance, employer-sponsored defined contribution retirement plans, mutual funds and 
group life, disability and dental. 

We provide products and services and report results through our Annuities, Retirement Plan Services (formerly referred to as 
“Defined Contribution”), Life Insurance and Group Protection segments.  We also have Other Operations.  These segments and 
Other Operations are described in “Part I – Item 1. Business” above.   

36 

 
 
 
 
 
 
 
For information on how we derive our revenues, see the discussion in results of operations by segment below. 

Current Market Conditions 

Recent unfavorable market conditions including, but not limited to, the following concerns are weighing on and threatening the 
financial stability of the economy: 

•  The effects of low interest rates; 
•  The effects of the European debt crisis; 
•  The effects of volatile equity and capital markets; and 
• 

Slow growth in the U.S. economy: 
(cid:131)  Uncertainty regarding the long-term effect of the Budget Control Act of 2011; 
(cid:131)  Downgrades and threatened downgrades by credit rating agencies;  
(cid:131)  The interest rate on overnight loans between banks controlled by the Federal Reserve Board remaining unchanged in 

January 2012 at 0% to 0.25%, with low rates expected to continue at least through late 2014, in anticipation of weakening 
economic conditions and a subdued outlook on inflation, an indicator of general interest rate trends;  

(cid:131)  Persistent high unemployment, shrinking unemployment benefits and weak job creation;  
(cid:131)  Continued slow and unpredictable U.S. housing market; and 
(cid:131)  Historically low consumer confidence as the Consumer Confidence Index fell during 2011 to a level not seen since April 
2009 when the U.S. was still officially in recession, reflecting the lowest percentile since the inception of the index. 

The Federal Reserve’s projections for 2012 announced in the fourth quarter of 2011 reflect weak growth and a slowing economic 
recovery.  In the face of these economic challenges, we continue to focus on building our businesses through these difficult 
markets and beyond by developing and introducing high quality products, expanding distribution into new and existing key 
accounts and channels and targeting market segments that have high growth potential while maintaining a disciplined approach to 
managing our expenses.   

Significant Operational Matters  

Interest Rate Risk on Fixed Insurance Businesses 

Because the profitability of our fixed annuity, UL, VUL and defined contribution insurance business depends in part on interest 
rate spreads, interest rate fluctuations could negatively affect our profitability.  Changes in interest rates may reduce both our 
profitability from spread businesses and our return on invested capital.  Some of our products, principally our fixed annuities, UL 
and VUL, have interest rate guarantees that expose us to the risk that changes in interest rates or prolonged low interest rates will 
reduce our spread, or the difference between the interest that we are required to credit to contracts and the yields that we are able 
to earn on our general account investments supporting our obligations under the contracts.  Although we have been proactive in 
our investment strategies, product designs, crediting rate strategies and overall asset-liability practices to mitigate the risk of 
unfavorable consequences in this type of environment, declines in our spread, or instances where the returns on our general 
account investments are not enough to support the interest rate guarantees on these products, could have an adverse effect on 
some of our businesses or results of operations.   

Given the level of interest rates as of the end of 2011, we have provided disclosures around the effects of sustained low interest 
rates in “Part II – Item 7A. Quantitative and Qualitative Disclosures About Market Risk – Interest Rate Risk – Interest Rate Risk 
on Fixed Insurance Businesses – Falling Rates” and “Part I – Item 1A. Risk Factors – Changes in interest rates and sustained low 
interest rates may cause interest rate spreads to decrease and changes in interest rates may also result in increased contract 
withdrawals.”  

Earnings from Account Values 

The Annuities and Retirement Plan Services segments are the most sensitive to the equity markets, as well as, to a lesser extent, our 
Life Insurance segment.  We discuss the earnings effect of the equity markets on account values and the related asset-based 
earnings below in “Part II – Item 7A. Quantitative and Qualitative Disclosures About Market Risk – Equity Market Risk – Effect 
of Equity Market Sensitivity.”  From December 31, 2010, to December 31, 2011, our account values were up $2.7 billion driven 
primarily by positive net flows during 2011.   

Variable Annuity Hedge Program Performance 

We offer variable annuity products with living benefit guarantees.  As described below in “Critical Accounting Policies and 
Estimates – Derivatives – Guaranteed Living Benefits,” we use derivative instruments to hedge our exposure to the risks and 
earnings volatility that result from the guaranteed living benefit (“GLB”) embedded derivatives in certain of our variable annuity 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
products.  The change in fair value of these instruments tends to move in the opposite direction of the change in embedded 
derivative reserves.  These results are excluded from the Annuities and Retirement Plan Services segments’ operating revenues and 
income from operations.  See “Realized Gain (Loss) and Benefit Ratio Unlocking – Variable Annuity Net Derivatives Results” 
below for information on our methodology for calculating the non-performance risk (“NPR”), which affects the discount rate used 
in the calculation of the GLB embedded derivative reserves.  

We also offer variable products with death benefit guarantees.  As described below in “Critical Accounting Policies and Estimates 
– Future Contract Benefits and Other Contract Holder Obligations – Guaranteed Death Benefits,” we use derivative instruments 
to attempt to hedge the income statement effect in the opposite direction of the guaranteed death benefit (“GDB”) benefit ratio 
unlocking for movements in equity markets.  These results are excluded from income (loss) from operations. 

The costs of derivative instruments that we use to hedge these variable annuity products may increase as a result of the low interest 
rate environment. 

The variable annuity hedge program ended 2011 with assets of $2.9 billion, which were in excess of the estimated liability of $2.6 
billion as of December 31, 2011.   

Credit Losses, Impairments and Unrealized Losses  

Related to our investments in fixed income and equity securities, we experienced net realized losses that reduced net income by $76 
million for 2011 and included credit-related write-downs of securities for other-than-temporary impairments (“OTTI”) of $77 
million.  Although economic conditions have improved, we expect a continuation of some level of OTTI.  If we were to 
experience another period of weakness in the economic environment, it could lead to increased credit defaults, resulting in 
additional write-downs of securities for OTTI.   

Declines in overall market yields driven by improved credit fundamentals resulted in a $304 million decrease in gross unrealized 
losses on the available-for-sale (“AFS”) fixed maturity securities in our general account as of December 31, 2011.   

Improvement of Return on Equity 

One of our highest priorities continues to be increasing our return on equity (“ROE”).  Growth in ROE will be driven by a 
number of items including:   

•  Earnings mix shift to businesses with higher returns;  
• 
•  Capital management actions consisting of redeployment of excess capital (including returning capital to common stockholders) 

Sales of products that have higher returns than the products already in force; and  

and further generation of excess capital. 

Strategic Investments 

We continue to make strategic investments in our businesses to grow revenues, further spur productivity and improve our 
efficiency and service to our customers.  These efforts include investments in technology and system upgrades, new products for 
the voluntary market and expanded distribution focus.   

Industry Trends 

We continue to be influenced by a variety of trends that affect the industry.  

Financial Environment 

The level of long-term interest rates and the shape of the yield curve can have a negative effect on the demand for and the 
profitability of spread-based products such as fixed annuities and UL.  A flat or inverted yield curve and low long-term interest 
rates will be a concern if new money rates on corporate bonds are lower than our overall life insurer investment portfolio yields.  
Equity market performance can also affect the profitability of life insurers, as product demand and fee revenue from variable 
annuities and fee revenue from pension products tied to separate account balances often reflect equity market performance.  A 
steady economy is important as it provides for continuing demand for insurance and investment-type products.  Insurance 
premium growth, with respect to group life and disability products, for example, is closely tied to employers’ total payroll growth.  
Additionally, the potential market for these products is expanded by new business creation.   

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Demographics 

In the coming decade, a key driver shaping the actions of the insurance industry will be the escalation of income protection and 
wealth accumulation goals and needs of the retiring baby-boomers.  As a result of increasing longevity, retirees will need to 
accumulate sufficient savings to finance retirements that may span 30 or more years.  Helping the baby-boomers to accumulate 
assets for retirement and subsequently to convert these assets into retirement income represents an opportunity for the insurance 
industry.  

Insurers are well positioned to address the baby-boomers’ rapidly increasing need for savings tools and for income protection.  We 
believe that, among insurers, those with strong brands, high financial strength ratings and broad distribution are best positioned to 
capitalize on the opportunity to offer income protection products to baby-boomers.  

Moreover, the insurance industry’s products, and the needs they are designed to address, are complex.  We believe that individuals 
approaching retirement age will need to seek information to plan for and manage their retirements.  In the workplace, as employees 
take greater responsibility for their benefit options and retirement planning, they will need information about their possible 
individual needs.  One of the challenges for the insurance industry will be the delivery of this information in a cost effective 
manner.  

Competitive Pressures 

The insurance industry remains highly competitive.  The product development and product life cycles have shortened in many 
product segments, leading to more intense competition with respect to product features.  Larger companies have the ability to 
invest in brand equity, product development, technology and risk management, which are among the fundamentals for sustained 
profitable growth in the life insurance industry.  In addition, several of the industry’s products can be quite homogeneous and 
subject to intense price competition.  Sufficient scale, financial strength and financial flexibility are becoming prerequisites for 
sustainable growth in the life insurance industry.  Larger market participants tend to have the capacity to invest in additional 
distribution capability and the information technology needed to offer the superior customer service demanded by an increasingly 
sophisticated industry client base.  

Regulatory Changes 

The insurance industry is regulated at the state level, with some products and services also subject to federal regulation.  Regulators 
may refine capital requirements and introduce new reserving standards for the life insurance industry.  Regulations recently adopted 
or currently under review, such as the Dodd-Frank Act, can potentially affect the capital requirements of the industry and result in 
increased regulation and oversight for the industry.  In addition, changes in GAAP, including future convergence with IFRS, as 
well as the methodologies, estimations and assumptions thereunder, may result in unanticipated changes to our net income.  See 
“Part I – Item 1. Business – Regulatory” for a discussion of the potential effects of regulatory changes on our industry. 

Issues and Outlook 

Going into 2012, significant issues include: 

•  Continuation of the low interest rate environment in comparison to historical periods; 
•  Planned reductions in sales levels, especially in our UL products with secondary guarantees, due to economic factors; and 
• 

Increased actions by government and regulatory authorities to introduce regulations or change existing regulations or guidance 
in a manner that could have a significant effect on our capital, earnings and/or business models, such as changing long-
standing reserving methods for products with guarantee features. 

In the face of these issues and potential issues, we expect to focus on the following: 

•  Closely monitoring our capital and liquidity positions taking into account the uncertain economic recovery and changing 

statutory accounting and reserving practices; 

•  Continuing to explore additional financing strategies addressing the statutory reserve strain related to our secondary guarantee 

UL products in order to manage our capital position effectively; 

•  Taking actions to manage the risk of a continuation of lower interest rates, including re-pricing our products; 
•  Closely monitoring ongoing activities in the legal and regulatory environment and taking an active role in the legislative and/or 

regulatory process;  

•  Continuing to make investments in our businesses to grow revenues and further spur productivity; 
• 

Shifting focus toward other life insurance products, such as indexed UL and linked-benefit rider products, that have greater 
market acceptance in the current environment; and 

39 

 
 
 
 
 
 
 
 
 
 
  
 
 
•  Managing our expenses aggressively through process improvement initiatives combined with continued financial discipline and 

execution excellence throughout our operations. 

For additional factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. 
Risk Factors” and “Forward-Looking Statements – Cautionary Language” above.  

Critical Accounting Policies and Estimates 

We have identified the accounting policies below as critical to the understanding of our results of operations and our financial 
position.  In applying these critical accounting policies in preparing our financial statements, management must use critical 
assumptions, estimates and judgments concerning future results or other developments, including the likelihood, timing or amount 
of one or more future events.  Actual results may differ from these estimates under different assumptions or conditions.  On an 
ongoing basis, we evaluate our assumptions, estimates and judgments based upon historical experience and various other 
information that we believe to be reasonable under the circumstances.  For a detailed discussion of other significant accounting 
policies, see Note 1.  

DAC, VOBA, DSI and DFEL 

Accounting for intangible assets requires numerous assumptions, such as estimates of expected future profitability for our 
operations and our ability to retain existing blocks of life and annuity business in force.  Our accounting policies for DAC, VOBA, 
DSI and DFEL affect the Annuities, Retirement Plan Services, Life Insurance and Group Protection segments.   

Deferrals 

Qualifying deferrable acquisition expenses are recorded as an asset on our Consolidated Balance Sheets as DAC for products we 
sold during a period or VOBA for books of business we acquired during a period.  In addition, we defer costs associated with DSI 
and revenues associated with DFEL.  DSI increases interest credited and reduces income when amortized.  DFEL is a liability 
included within other contract holder funds on our Consolidated Balance Sheets, and when amortized, increases insurance fees on 
our Consolidated Statements of Income (Loss).   

Our DAC, VOBA, DSI and DFEL balances (in millions) by business segment as of December 31, 2011, were as follows: 

   Retirement 

Plan 

Life 

  Group 

Annuities     Services 

  Insurance   Protection  

Total 

DAC and VOBA 
Gross 
Unrealized (gain) loss 
   Carrying value 

DSI 
Gross 
Unrealized (gain) loss 

   Carrying value 

DFEL 
Gross 
Unrealized (gain) loss 
   Carrying value 

$ 

$ 

$ 

$ 

$ 

$ 

 2,941      $ 
 (623)        
 2,318      $ 

 526    $
 (195)  
 331    $

 7,227    $
 (1,880)  
 5,347    $

 195    $
 -   
 195    $

 10,889 
 (2,698)
 8,191 

 322      $ 
 (53)        

 269      $ 

 268      $ 
 (5)        
 263      $ 

 3    $
 (1)  

 2    $

 -    $
 -   

 -    $

 -    $
 -   

 -    $

 325 
 (54)

 271 

 -    $
 -   
 -    $

 1,810    $
 (704)  
 1,106    $

 -    $
 -   
 -    $

 2,078 
 (709)
 1,369 

AFS securities and certain derivatives are stated at fair value with unrealized gains and losses included within accumulated other 
comprehensive income (loss), net of associated DAC, VOBA, DSI, other contract holder funds and deferred income taxes.  The 
unrealized balances in the table above represent the DAC, VOBA, DSI and DFEL balances for these effects of unrealized gains 
and losses on AFS securities and certain derivatives as of the end-of-period. 

New DAC Methodology 

In October 2010, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2010-26, 
“Accounting for Costs Associated with Acquiring or Renewing Insurance Contracts” (referred to herein as the “new DAC 

40 

 
 
 
 
 
 
 
 
 
 
                      
     
   
  
  
    
 
 
  
                       
    
  
 
 
 
  
                       
  
  
      
  
 
 
  
 
 
  
 
 
  
  
 
 
 
  
        
 
 
  
 
  
 
  
 
 
 
  
        
 
 
  
 
  
 
  
 
 
 
 
 
 
methodology”), which clarifies the types of costs incurred by an insurance entity that can be capitalized in the acquisition of 
insurance contracts.  Only those costs incurred that result directly from and are essential to the successful acquisition of new or 
renewal insurance contracts may be capitalized as deferrable acquisition costs.  This determination of deferability must be made on 
a contract-level basis.  This new DAC methodology contrasts to the existing guidance we follow that defines deferrable acquisition 
costs as costs that vary with and are related primarily to new or renewal business, regardless of whether the acquisition efforts were 
successful or unsuccessful. 

Some examples of acquisition costs that remain subject to deferral as part of the new DAC methodology include the following: 

•  Employee, agent or broker commissions for successful contract acquisitions; 
•  Wholesaler production bonuses for successful contract acquisitions; 
•  Renewal commissions and bonuses to agents or brokers; 
•  Medical and inspection fees for successful contract acquisitions;  
•  Premium-related taxes and assessments; and 
•  A portion of the salaries and benefits of certain employees involved in the underwriting, contract issuance and processing, 

medical and inspection and sales force contract selling functions related to the successful issuance or renewal of an insurance 
contract. 

All other acquisition-related costs, including costs incurred by the insurer for soliciting potential customers, market research, 
training, administration, management of distribution and underwriting functions, unsuccessful acquisition or renewal efforts and 
product development, are considered non-deferrable acquisition costs and must be expensed in the period incurred.   

In addition, the following indirect costs are considered non-deferrable acquisition costs as part of the new DAC methodology and 
must be charged to expense in the period incurred:   

•  Administrative costs; 
•  Rent; 
•  Depreciation; 
•  Occupancy costs; 
•  Equipment costs (including data processing equipment dedicated to acquiring insurance contracts); and 
•  Other general overhead. 

We will adopt the new DAC methodology effective January 1, 2012, and have elected to apply the guidance retrospectively.  We 
expect that our adoption of the new DAC methodology will result in an overall reduction in deferrable acquisition costs, partially 
offset by lower DAC amortization, in each of our business segments.  We currently estimate that retrospective adoption will result 
in the restatement of all years presented with a cumulative effect adjustment to the opening balance of retained earnings for the 
earliest period presented of approximately $950 million to $1.15 billion.  In addition, the adoption of this accounting guidance will 
result in a lower DAC adjustment associated with unrealized gains and losses on AFS securities and certain derivatives; therefore, 
we will also adjust these DAC balances through a cumulative effect adjustment to the opening balance of accumulated other 
comprehensive income (loss) (“AOCI”).  This adjustment is dependent on our unrealized position as of the date of adoption.  We 
believe that the total of our segment results would have declined by approximately 5% to 7% for 2011 had we applied the 
provisions of the new DAC methodology during 2011.  This decline would not have been uniform across our segments as the 
effect on the Life Insurance segment would have been greater due to its products having longer contract lives and its more 
significant VOBA balance that is not affected by the new methodology.  This estimate does not include changes that management 
may make to mitigate the effects of this new DAC methodology.    

Amortization 

Deferrable acquisition costs for variable annuity and deferred fixed annuity contracts and UL and VUL policies are amortized over 
the lives of the contracts in relation to the incidence of estimated gross profits (“EGPs”) derived from the contracts.  Broker 
commissions or broker-dealer expenses, which vary with and are related to sales of mutual fund products, respectively, are 
expensed as incurred.  For our traditional products, we amortized deferrable acquisition costs either on a straight-line basis or as a 
level percent of premium of the related contracts, depending on the block of business.   

EGPs vary based on a number of sources including policy persistency, mortality, fee income, investment margins, expense margins 
and realized gains and losses on investments, including assumptions about the expected level of credit-related losses.  Each of these 
sources of profit is, in turn, driven by other factors.  For example, assets under management and the spread between earned and 
credited rates drive investment margins; net amount at risk (“NAR”) drives the level of cost of insurance (“COI”) charges and 
reinsurance premiums.  The level of separate account assets under management is driven by changes in the financial markets 
(equity and bond markets, hereafter referred to collectively as “equity markets”) and net flows.  Realized gains and losses on 

41 

 
 
 
 
 
 
 
 
 
 
investments include amounts resulting from differences in the actual level of impairments and the levels assumed in calculating 
EGPs. 

We amortize DAC, VOBA, DSI and DFEL in proportion to our EGPs for interest-sensitive products.  When actual gross profits 
are higher in the period than EGPs, we recognize more amortization than planned.  When actual gross profits are lower in the 
period than EGPs, we recognize less amortization than planned.  In a calendar year where the gross profits for a certain group of 
policies, or “cohorts,” are negative, our actuarial process limits, or floors, the amortization expense offset to zero.    

For a discussion of the periods over which we amortize our DAC, VOBA, DSI and DFEL see “DAC, VOBA, DSI and DFEL” in 
Note 1. 

Unlocking 

As discussed and defined in “DAC, VOBA, DSI and DFEL” in Note 1, we may record retrospective unlocking, prospective 
unlocking – assumption changes and prospective unlocking – model refinements on a quarterly basis that result in increases or 
decreases to the carrying values of DAC, VOBA, DSI, DFEL, embedded derivatives and reserves for life insurance and annuity 
products with living benefit and death benefit guarantees.  The primary distinction between retrospective and prospective 
unlocking is that retrospective unlocking is driven by the difference between actual gross profits compared to EGPs each period, 
while prospective unlocking is driven by changes in assumptions or projection models related to our expectations of future EGPs.    

For illustrative purposes, the following presents the hypothetical effects to EGPs and DAC (1) amortization attributable to changes 
in assumptions from those our model projections assume (i.e., prospective unlocking), assuming all other factors remain constant: 

Actual Experience Differs   
From Those Our Model 
Projections Assume 

Higher equity markets 

Lower equity markets 

Higher investment margins    

   Hypothetical 

Effect to 

   Net Income 
for EGPs 
Favorable 
   Unfavorable 
Favorable 

   Hypothetical    
   Effect to  
   Net Income    
for DAC (1) 
   Amortization 

Description of Expected Effect 

Favorable  

  Increase to fee income and decrease to changes in reserves.

   Unfavorable 

  Decrease to fee income and increase to changes in reserves.

Favorable  

  Increase to interest rate spread on our fixed product line,

   including fixed portion of variable. 

Lower investment margins 

   Unfavorable 

   Unfavorable 

  Decrease to interest rate spread on our fixed product line,

Higher credit losses 

Lower credit losses 

Higher lapses 

   Unfavorable 
Favorable 
   Unfavorable 

   Unfavorable 

Favorable  

   including fixed portion of variable. 
  Decrease to realized gains on investments. 
  Increase to realized gains on investments. 

   Unfavorable 

  Decrease to fee income, partially offset by decrease to benefits

  due to shorter contract life. 

Lower lapses 

Favorable 

Favorable  

  Increase to fee income, partially offset by increase to benefits

   due to longer contract life. 

Higher death claims 

   Unfavorable 

   Unfavorable 

  Decrease to fee income and increase to changes in reserves

   due to shorter contract life. 

Lower death claims 

Favorable 

Favorable  

  Increase to fee income and decrease to changes in reserves

   due to longer contract life. 

(1)  DAC refers to the associated amortization of DAC, VOBA, DSI and DFEL and changes in future contract benefits. 

42 

 
 
 
 
 
 
 
     
  
  
 
  
     
  
 
  
 
  
  
   
  
  
 
  
  
  
     
  
  
  
   
 
     
  
  
  
   
 
  
  
     
  
  
  
   
  
  
  
     
  
  
  
 
 
  
     
  
  
  
   
 
  
  
    
  
  
  
   
 
 
 
Details underlying the effect to income (loss) from continuing operations from prospective unlocking (in millions) were as follows: 

Assumption Changes 
For the Years Ended December 31, 
2009  
2010  

2011  

Model Refinements 
For the Years Ended December 31, 
2009  
2010  

2011  

Income (loss) from operations: 
   Annuities 
   Retirement Plan Services 
   Life Insurance 
Excluded realized gain (loss) 
      Income (loss) from continuing 
         operations 

$ 

 (17)   $
 -   
 26   
 (72)  

  $

 27 
 10   
 (101)  
 18   

 (9)  
 5   
 (7)  
 (151)  

$ 

 (63)   $

 (46)   $

 (162)  

$

$

 -    $ 
 (2)  
 25   
 -   

 (6)   $
 (5)  
 18   
 -   

 23    $ 

 7    $

 - 
 - 
 - 
 (6)

 (6)

Our prospective unlocking – assumption changes were attributable primarily to the following: 

2011 

•  For Annuities, we lowered our long-term equity market growth rate and interest margin assumptions, partially offset by 

lowering our lapse assumptions;  

•  For Life Insurance, we updated our crediting rate assumptions to reflect actions implemented to reduce interest crediting rates; 

and 

•  For excluded realized gain (loss), we increased our lapse assumptions, partially offset by lowering our assumptions for long-

term volatility.  

2010 

•  For Annuities, we included an estimate in our models for rider fees related to our annuity products with living benefit 

guarantees and lowered our lapse assumptions, partially offset by completing the planned conversion of our actuarial valuation 
systems to a uniform platform for certain blocks of business (see more discussion below); 

•  For Retirement Plan Services, we completed the planned conversion of our actuarial valuation systems to a uniform platform 

for certain blocks of business (see more discussion below); 

•  For Life Insurance, we lowered our new money investment yield assumption to reflect the then current new money rates and 

to approximate the forward curve for interest rates relevant at such time, as this effect alone represented $114 million 
unfavorable unlocking; and 

•  For excluded realized gain (loss), we lowered our lapse assumptions, which was significantly offset by shifting the mapping of 
approximately 5% of variable annuity account values to blended equity and fixed maturity hedging indices, whereas previously 
we had been mapped almost exclusively to equity. 

During 2010, we completed the planned conversion of our actuarial valuation systems to a uniform platform for certain blocks of 
business for our Annuities and Retirement Plan Services segments.  This conversion harmonized assumptions, methods of 
calculations and processes and upgraded a critical platform for our financial reporting and analysis capabilities for these blocks of 
business.  We recorded unfavorable prospective unlocking for Annuities and favorable prospective unlocking for Retirement Plan 
Services as a result of the planned conversion.  We are in the process of completing a similar conversion for Life Insurance and 
also have other blocks of business in Annuities that we intend to convert.  Although we expect some differences to emerge as a 
result of this exercise, based upon the current status of these efforts, we are not able to provide an estimate or range of the effects 
to our results of operations until completion of the conversion. 

2009 

•  For Annuities, we increased our assumptions related to maintenance expenses, partially offset by increasing our assumptions 
for expense assessments and modifying the valuation of variable annuity products that have elements of both benefit reserves 
and embedded derivative reserves; 

•  For Retirement Plan Services, we modified our assumptions related to compensation in our wholesaling distribution 
organization that lowered deferrals as a percentage of total expenses incurred and revised our assumptions related to 
maintenance expenses; 

•  For Life Insurance, we lowered our investment margin assumptions and increased our expense, death claim and lapse 

assumptions; and 

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•  For excluded realized gain (loss), we modified the valuation of variable annuity products that have elements of both benefit 

reserves and embedded derivative reserves, and we revised our fund assumptions related to hedged indices. 

Details underlying the effect to income (loss) from continuing operations from retrospective unlocking (in millions) were as 
follows:   

Income (loss) from operations: 
   Annuities 
   Retirement Plan Services 
   Life Insurance 
Benefit ratio unlocking 
      Income (loss) from continuing operations 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 104    $
 10   
 (10)  
 (14)  
 90    $

  $

 81 
 (3)  
 (3)  
 10   
 85    $

 29 
 (1)
 (18)
 89 
 99 

Our retrospective unlocking was attributable primarily to the following: 

2011 

•  For Annuities, we experienced higher average equity markets and prepayment and bond makewhole premiums and lower 

lapses than our model projections assumed; 

•  For Retirement Plan Services, we experienced lower lapses and higher average equity markets than our model projections 

assumed; 

•  For Life Insurance, we received lower premiums and experienced higher death claims than our model projections assumed; 

and 

•  For benefit ratio unlocking, the period to period equity markets were less favorable than our model projections assumed. 

2010 

•  For Annuities, we experienced higher average equity markets and expense assessments and lower lapses than our model 

projections assumed; 

•  For Retirement Plan Services, we experienced higher lapses, partially offset by higher average equity markets, than our model 

projections assumed; 

•  For Life Insurance, we received lower premiums and experienced higher death claims, partially offset by lower lapses and 

expenses, than our model projections assumed; and 

•  For benefit ratio unlocking, the period to period equity markets were more favorable than our model projections assumed. 

2009 

•  For Annuities, we experienced lower lapses and higher average equity markets than our model projections assumed; 
•  For Retirement Plan Services, we experienced higher lapses and maintenance expenses and lower average equity markets than 

our model projections assumed;  

•  For Life Insurance, we received lower premiums and experienced lower investment income on alternative investments and 
prepayment and bond makewhole premiums, partially offset by lower death claims and lapses, than our model projections 
assumed; and 

•  For benefit ratio unlocking, the period to period equity markets were more favorable than our model projections assumed. 

Reversion to the Mean (“RTM”) 

Because equity market movements have a significant effect on the value of variable annuity and VUL products and the fees earned 
on these accounts, EGPs could increase or decrease with movements in the equity markets; therefore, significant and sustained 
changes in equity markets have had and could in the future have an effect on DAC, VOBA, DSI and DFEL amortization for our 
variable annuity, annuity-based 401(k) and VUL businesses.  

As equity markets do not move in a systematic manner, we reset the baseline of account values from which EGPs are projected, 
which we refer to as our RTM process.  Under our RTM process, on each valuation date, future EGPs are projected using 
stochastic modeling of a large number of future equity market scenarios in conjunction with best estimates of lapse rates, interest 
rate spreads and mortality to develop a statistical distribution of the present value of future EGPs for our variable annuity, annuity-

44 

 
 
 
                             
                             
 
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
based 401(k) and VUL blocks of business.  Because future equity market returns are unpredictable, the underlying premise of this 
process is that best estimate projections of future EGPs need not be affected by random short-term and insignificant deviations 
from expectations in equity market returns.  However, long-term or significant deviations from expected equity market returns 
require a change to best estimate projections of EGPs and prospective unlocking of DAC, VOBA, DSI, DFEL and changes in 
future contract benefits.  The statistical distribution is designed to identify when the equity market return deviations from expected 
returns have become significant enough to warrant a change of the future equity return EGP assumption.   

The stochastic modeling performed for our variable annuity blocks of business as described above is used to develop a range of 
reasonably possible future EGPs.  We compare the range of the present value of the future EGPs from the stochastic modeling to 
that used in our amortization model.  A set of intervals around the mean of these scenarios is utilized to calculate two separate 
statistical ranges of reasonably possible EGPs.  These intervals are then compared again to the present value of the EGPs used in 
the amortization model.  If the present value of EGP assumptions utilized for amortization were to exceed the margin of the 
reasonable range of statistically calculated EGPs, a revision of the EGPs used to calculate amortization would occur.  If a revision 
is deemed necessary, future EGPs would be re-projected using the current account values at the end of the period during which the 
revision occurred along with a revised long-term annual equity market gross return assumption such that the re-projected EGPs 
would be our best estimate of EGPs. 

Notwithstanding these intervals, if a severe decline or advance in equity markets were to occur or should other circumstances, 
including contract holder behavior, suggest that the present value of future EGPs no longer represents our best estimate, we could 
determine that a revision of the EGPs is necessary.   

Our practice is not necessarily to unlock immediately after exceeding the first of the two statistical ranges, but, rather, if we stay 
between the first and second statistical range for several quarters, we would likely unlock.  Additionally, if we exceed the ranges as a 
result of a short-term market reaction, we would not necessarily unlock.  However, if the second statistical range is exceeded for 
more than one quarter, it is likely that we would unlock.  While this approach reduces adjustments to DAC, VOBA, DSI and 
DFEL due to short-term equity market fluctuations, significant changes in the equity markets that extend beyond one or two 
quarters could result in a significant favorable or unfavorable unlocking.  

Our long-term equity market growth rate assumption, which is used in the determination of DAC, VOBA, DSI and DFEL 
amortization for the variable component of our variable annuity and VUL products, is an immediate drop of approximately 8% 
followed by growth going forward of 8% to 9% depending on the block of business and reflecting differences in contract holder 
fund allocations between fixed income and equity-type investments.  If we were to have unlocked our RTM assumption in the 
corridor as of December 31, 2011, we would have recorded a favorable prospective unlocking of approximately $175 million, pre-
tax, for Annuities, approximately $20 million, pre-tax, for Retirement Plan Services, and approximately $15 million, pre-tax, for Life 
Insurance. 

Goodwill and Other Intangible Assets  

Goodwill and intangible assets with indefinite lives are not amortized, but are subject to impairment tests conducted at least 
annually as of October 1.  Intangibles that do not have indefinite lives are amortized over their estimated useful lives.  We are 
required to perform a two-step test in our evaluation of the carrying value of goodwill for each of our reporting units, and the 
results of one test on one reporting unit cannot subsidize the results of another reporting unit.  In Step 1 of the evaluation, the fair 
value of each reporting unit is determined and compared to the carrying value of the reporting unit.  If the fair value is greater than 
the carrying value, then the carrying value of the reporting unit is deemed to be recoverable, and Step 2 is not required.  If the fair 
value estimate is less than the carrying value, it is an indicator that impairment may exist, and Step 2 is required.  In Step 2, the 
implied fair value of goodwill is determined for each reporting unit.  The reporting unit’s fair value as determined in Step 1 is 
assigned to all of its net assets (recognized and unrecognized) as if the reporting unit were acquired in a business combination as of 
the date of the impairment test.  If the implied fair value of the reporting unit’s goodwill is lower than its carrying amount, goodwill 
is impaired and written down to its fair value.   

The fair values of our insurance and annuities businesses are comprised of two components:  the value of new business and the 
value of in-force business.  Factors could cause us to believe our estimated fair value of the total business may be lower than the 
carrying value and trigger a Step 1 test, but may not require a Step 2 test if the fair value of the reporting unit is greater than its 
carrying value.  We may also conduct a Step 2 test, but it may not result in goodwill impairment because the implied fair value of 
goodwill may exceed our carrying amount of goodwill.  The value of our goodwill asset is supported by our value of new business, 
which is not affected by the same factors as our value of in-force business.   

The implied fair value of goodwill is most sensitive to new business production levels, profitability and discount rates.  Factors that 
could affect production levels and profitability include mix of new business, pricing changes, customer acceptance of our products 
and distribution strength.  Recent declines in interest rates have applied downward pressure to the interest rate inputs used in the 
discount rate calculation.  Spread compression and related effects to profitability caused by lower interest rates affect the valuation 
of in-force business much more significantly than the valuation of new business.  The effect of interest rate movements on the 

45 

 
 
 
 
 
 
 
 
 
value of new business is primarily related to the discount rate.  However, current market conditions have led to re-pricing actions 
in the life insurance industry creating additional uncertainty around future sales returns and levels, which we believe has resulted in 
an increase in the discount rate a market participant would assume for new business in our Life Insurance segment. 

Refer to Note 10 of our consolidated financial statements for goodwill and specifically identifiable intangible assets by segment as 
well as the results of our recoverability analysis for the years ended December 31, 2010 and 2009.  All the discussion that follows 
represents our analysis as of October 1, 2011. 

We performed a Step 1 analysis on all of our reporting units including:  Annuities, Retirement Plan Services, Life Insurance, Group 
Protection and Media.  Our Annuities, Retirement Plan Services and Group Protection reporting units passed the Step 1 analysis, 
and although the carrying value of the net assets for Group Protection was within the estimated fair value range, we deemed it 
prudent to validate the carrying value of goodwill through a Step 2 analysis.  Given the Step 1 results, we also performed a Step 2 
analysis for our Life Insurance and Media reporting units.  

Step 1 Results and Information for our Annuities and Retirement Plan Services Reporting Units 

For Annuities and Retirement Plan Services, we estimated the fair values of the reporting units based on a discounted cash flow 
valuation technique (“income approach”) similar to that of our Life Insurance and Group Protection reporting units discussed 
below.  We also updated our estimates of discount rates based upon current market observable inputs.  We used discount rates 
ranging from 12.0% to 13.0% for both Annuities and Retirement Plan Services based upon the weighted average cost of capital 
adjusted for risks associated with the operations.   

Based upon our Step 1 analysis for Annuities and Retirement Plan Services, our estimated implied fair value was well in excess of 
each reporting unit’s carrying value of net assets, including goodwill. 

Step 2 Results and Information for our Life Insurance, Group Protection and Media Reporting Units 

In our Step 2 analyses of Life Insurance, Group Protection and Media, we estimated the implied fair value of goodwill for each 
reporting unit primarily through an income approach, although limited available market data was also considered.  In determining 
the estimated implied fair value of goodwill for these reporting units, we considered discounted cash flow calculations and 
assumptions that market participants would make in valuing the new business of these reporting units.  These analyses required us 
to make judgments about new business revenues, earnings projections, capital market assumptions and discount rates.   

The key assumptions used in the analyses to determine the implied fair value of goodwill for the Life Insurance and Group 
Protection reporting units included:   

•  New business for 10 years; 
•  Expense synergies assumption that would be expected to be realized in a market-participant transaction similar to prior market 

• 

observable transactions and our prior experience; and 
Interest rates used to discount new business cash flows; we considered discount rates ranging from 9.0% to 10.5% for our Life 
Insurance reporting unit and from 9.0% to 10.0% for our Group Protection reporting unit based on the weighted average cost 
of capital adjusted for the risk factors associated with the operations. 

Based upon our Step 2 analysis for Life Insurance, we recorded a goodwill impairment of $650 million that was attributable 
primarily to marketplace dynamics, including product changes that we have implemented or will implement shortly that we believe 
will have an unfavorable effect on our sales levels for a period of time.  We believe the assumptions used in our estimates of the 
implied fair value of our goodwill are reasonable. 

Based upon our Step 2 analysis for Group Protection, we determined that there was no impairment.   

The key assumptions used in the analysis to determine the fair value of the Media reporting unit included: 

•  Broadcast cash flows for 10 years and a terminal value in year 11; and 
• 

Interest rates used to discount broadcast cash flows; we considered discount rates ranging from 12.0% to 14.0% that were 
based on the weighted average cost of capital adjusted for the risk factors associated with the operations. 

Based upon our Step 2 analysis for Media, we recorded a goodwill impairment of $97 million, which represented the entire 
remaining balance of goodwill for this reporting unit.  The goodwill impairment was primarily a result of the deterioration in 
operating environment and outlook for the business. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Control Premium Information and Outlook 

We believe that our stock price has been unfavorably affected by macroeconomic events and concerns about the economic 
recovery as discussed above in “Current Market Conditions.”  Our stock price has experienced increased volatility and continues to 
be lower than our book value.  We believe that our stock price is not representative of the underlying fair value of our reporting 
units.  

In addition, as discussed above in “New DAC Methodology,” we currently estimate that retrospective adoption will result in lower 
carrying values for our Annuities, Retirement Plan Services, Life Insurance and Group Protection reporting units by approximately 
$950 million to $1.15 billion, which will provide a favorable change in next year’s Step 1 evaluation.   

Because our stock is trading at a price below book value, we are required to evaluate and reassess each reporting period whether or 
not there is an indicator that would require us to perform an impairment test.  Factors that can influence the value of goodwill 
include the capital markets, competitive landscape, regulatory environment, consumer confidence and any items that can directly or 
indirectly affect new business future cash flows.  For example, unfavorable changes to assumptions as compared to our October 1, 
2011, analysis or factors that could result in impairment include, but are not limited to, the following: 

•  Lower expectations for future sales levels or future sales profitability; 
•  Higher discount rates on new business assumptions; 
•  Weakened expectations for the ability to execute future reinsurance transactions for life insurance business over the long-term 

or expectations for significant increases in the associated costs.   

•  Legislative, regulatory or tax changes that affect the cost of, or demand for, our subsidiaries’ products, the required amount of 

reserves and/or surplus, or otherwise affect our ability to conduct business, including changes to statutory reserve 
requirements or changes to risk-based capital (“RBC”) requirements; and 

•  Valuations of mergers or acquisitions of companies or blocks of business that would provide relevant market-based inputs for 
our impairment assessment that could support different conclusions regarding the estimated fair value of our reporting units. 

Investments 

Invested assets are an integral part of our operations, and we invest in fixed maturity and equity securities that are primarily 
classified as available-for-sale and carried at fair value with the difference from amortized cost included in stockholders’ equity as a 
component of AOCI.  See “Consolidated Investments” below for more information.   

Investment Valuation  

Our measurement of fair value is based on assumptions used by market participants in pricing the asset or liability, which may 
include inherent risk, restrictions on the sale or use of an asset or non-performance risk, which would include our own credit risk.  
Our estimate of an exchange price is the price in an orderly transaction between market participants to sell the asset or transfer the 
liability (“exit price”) in the principal market, or the most advantageous market in the absence of a principal market, for that asset 
or liability, as opposed to the price that would be paid to acquire the asset or receive a liability (“entry price”).  Pursuant to the Fair 
Value Measurements and Disclosures Topic of the FASB Accounting Standards CodificationTM (“ASC”), we categorize our financial 
instruments carried at fair value into a three-level fair value hierarchy, based on the priority of inputs to the respective valuation 
technique.  The three-level hierarchy for fair value measurement is defined in Note 1.   

47 

 
 
 
 
 
 
 
 
 
  
The following summarizes our AFS and trading securities and derivative investments carried at fair value by pricing source and fair 
value hierarchy level (in millions) as of December 31, 2011: 

Quoted Prices in 
Active Markets for 

Significant 

Significant 

Identical Assets  Observable Inputs Unobservable Inputs    

(Level 1) 

(Level 2) 

(Level 3) 

Total 
Fair Value 

Priced by third party pricing services  
Priced by independent broker quotations 
Priced by matrices  
Priced by other methods (1) 

   $ 

   Total  

Percent of total  

   $ 

 700     $
 -    
 -    
 -    

 700     $

1%   

 67,361     $

 -    
 9,063    
 -    

 76,424     $

93%   

 -       $
 3,058        
 -        
 1,916        

 4,974       $

6%       

 68,061 
 3,058 
 9,063 
 1,916 

 82,098 

100%

(1)  Represents primarily securities for which pricing models were used to compute fair value.  

For the categories and associated fair value of our AFS fixed maturity securities classified within Level 3 of the fair value hierarchy 
as of December 31, 2011 and 2010, see Notes 1 and 21.  

Our investment securities are valued using market inputs, including benchmark yields, reported trades, broker-dealer quotes, issuer 
spreads, two-sided markets, benchmark securities, bids, offers and reference data.  In addition, market indicators and industry and 
economic events are monitored, and further market data is acquired if certain triggers are met.  Credit risk is also considered in the 
valuation of our investment securities as we incorporate the issuer’s credit rating and a risk premium, if warranted, given the 
issuer’s industry and the security’s time to maturity.  The credit rating is based upon internal and external analysis of the issuer’s 
financial strength.  We use an internationally recognized pricing service as our primary pricing source, and we do not adjust prices 
received from third parties or obtain multiple prices when measuring the fair value of our investments.  We generally use prices 
from the pricing service rather than broker quotes because we have documentation from the pricing service on the observable 
market inputs they use, which contrasts to the broker quotes where we have limited information on the pricing inputs.  For certain 
security types, additional inputs may be used, or some of the inputs described above may not be applicable.  For private placement 
securities, we use pricing matrices that utilize observable pricing inputs of similar public securities and Treasury yields as inputs to 
the fair value measurement.  It is possible that different valuation techniques and models, other than those described above, could 
produce materially different estimates of fair value.  

When the volume and level of activity for an asset or liability has significantly decreased in relation to normal market activity for 
the asset or liability, we believe that the market is not active as indicated by the following: 

•  Few recent transactions based on volume and level of activity in the market; therefore, there is not sufficient frequency and 

volume to provide pricing information on an ongoing basis; 

•  Price quotations are not based on current information; 
•  Price quotations vary substantially either over time or among market makers; 
• 

Indexes that previously were highly correlated with the fair values of the asset are demonstrably uncorrelated with recent fair 
values; 

•  Abnormal, or significant increases in, liquidity risk premiums or implied yields for quoted prices when compared with 

reasonable estimates using realistic assumptions of credit and other nonperformance risk for the asset class; 

•  Abnormally wide bid-ask spread or significant increases in the bid-ask spread; and 
•  Limited public information available. 

After evaluating all factors and considering the significance and relevance of each factor, we evaluate whether there has been a 
significant decrease in the volume and level of activity for the asset when the market for that asset is not active.  As of December 
31, 2011, we evaluated the markets that our securities trade in and concluded that none were inactive.  We will continue to re-
evaluate this conclusion, as needed, based on market conditions.   

We use unobservable inputs to measure the fair value of securities trading in less liquid or illiquid markets with limited or no 
pricing information.  We obtain broker quotes for securities such as synthetic convertibles, index-linked certificates of deposit and 
collateralized debt obligations (“CDOs”) when sufficient security structure or other market information is not available to produce 
an evaluation.  For broker-quoted only securities, non-binding quotes from market makers or broker-dealers are obtained from 
sources recognized as market participants.  Broker-quoted securities are based solely on receipt of updated quotes from a single 
market maker or a broker-dealer recognized as a market participant.  Our broker-quoted only securities are generally classified as 

48 

 
 
                  
  
  
      
                     
  
  
                     
                     
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
Level 3 of the fair value hierarchy.  As of December 31, 2011, we used broker quotes for 77 securities as our final price source, 
representing approximately 2% of total securities owned.  

In order to validate the pricing information and broker-dealer quotes, we employ, where possible, procedures that include 
comparisons with similar observable positions, comparisons with subsequent sales and observations of general market movements 
for those security classes.  Our primary third-party pricing service has policies and processes to ensure that it is using objectively 
verifiable observable market data.  The pricing service regularly reviews the evaluation inputs for securities covered, including 
broker quotes, executed trades and credit information, as applicable.  If the pricing service determines it does not have sufficient 
objectively verifiable information about a security’s valuation, it discontinues providing a valuation for the security.  The pricing 
service regularly publishes and updates a summary of inputs used in its valuations by major security type.  In addition, we have 
policies and procedures in place to review the process that is utilized by the third-party pricing service and the output that is 
provided to us by the pricing service.  On a periodic basis, we test the pricing for a sample of securities to evaluate the inputs and 
assumptions used by the pricing service, and we perform a comparison of the pricing service output to an alternative pricing 
source.  In addition, we check prices provided by our primary pricing service to ensure that they are not stale or unreasonable by 
reviewing the prices for unusual changes from period to period based on certain parameters or for lack of change from one period 
to the next.  If such anomalies in the pricing are observed, we may use pricing information from another pricing source.   

Valuation of Alternative Investments 

Recognition of investment income on alternative investments is delayed due to the availability of the related financial statements, 
which are generally obtained from the partnerships’ general partners, as our venture capital, real estate and oil and gas portfolios are 
generally reported to us on a three-month delay, and our hedge funds are reported to us on a one-month delay.  In addition, the 
effect of audit adjustments related to completion of calendar-year financial statement audits of the investees are typically received 
during the first or second quarter of each calendar year.  Accordingly, our investment income from alternative investments for any 
calendar year period may not include the complete effect of the change in the underlying net assets for the partnership for that 
calendar year period.   

Annually, typically during the first or second quarter, we obtain audited financial statements for our alternative investment 
partnerships for the preceding calendar year and recognize adjustments to the extent that the audited equity of the investee differs 
from the equity used for reporting in prior quarters.  Recorded audit adjustments affect our investment income on alternative 
investments in the period that the adjustments are recorded.   

Write-downs for OTTI and Allowance for Losses 

We regularly review our AFS securities for declines in fair value that we determine to be other-than-temporary.  For additional 
details, see “Consolidated Investments” below and Notes 1, 2 and 5. 

For certain securitized fixed maturity securities with contractual cash flows, including asset-backed securities, we use our best 
estimate of cash flows for the life of the security to determine whether there is an OTTI of the security.  In addition, we review for 
other indicators of impairment as required by the Investments – Debt and Equity Securities Topic of the FASB ASC. 

Based on our evaluation of securities with an unrealized loss as of December 31, 2011, we do not believe that any additional OTTI, 
other than those already reflected in the financial statements, are necessary.  As of December 31, 2011, there were AFS securities 
with gross unrealized losses totaling $1.1 billion, pre-tax, and prior to the effect of DAC, VOBA, DSI and other contract holder 
funds.  

As the discussion in Notes 1, 2 and 5 indicates, there are risks and uncertainties associated with determining whether declines in the 
fair value of investments are other-than-temporary.  These include subsequent significant changes in general overall economic 
conditions, as well as specific business conditions affecting particular issuers, future financial market effects such as interest rate 
spreads, stability of foreign governments and economies, future rating agency actions and significant accounting, fraud or corporate 
governance issues that may adversely affect certain investments.  In addition, there are often significant estimates and assumptions 
that we use to estimate the fair values of securities, including projections of expected future cash flows and pricing of private 
securities.  We continually monitor developments and update underlying assumptions and financial models based upon new 
information.  

Write-downs and allowances for losses on select mortgage loans, real estate and other investments are established when the 
underlying value of the property is deemed to be less than the carrying value.  All mortgage loans that are impaired have an 
established allowance for credit loss.  Changing economic conditions affect our valuation of mortgage loans.  Increasing vacancies, 
declining rents and the like are incorporated into the discounted cash flow analysis that we perform for monitored loans and may 
contribute to the establishment of (or an increase in) an allowance for credit losses.  In addition, we continue to monitor the entire 
commercial mortgage loan portfolio to identify risk.  Areas of emphasis include properties that have deteriorating credits or have 

49 

 
 
 
 
 
 
 
 
 
 
  
experienced debt-service coverage and/or loan-to-value reduction.  Where warranted, we have established or increased loss 
reserves based upon this analysis.  

Derivatives  

We use derivative instruments to manage a variety of equity market and interest rate risks that are inherent in many of our life 
insurance and annuity products.  Assessing the effectiveness of these hedging programs and evaluating the carrying values of the 
related derivatives often involve a variety of assumptions and estimates.  We use derivatives to hedge equity market risks, interest 
rate risk and foreign currency exposures that are embedded in our annuity and life insurance product liabilities or investment 
portfolios.  Derivatives held as of December 31, 2011, contain industry standard terms.  Our accounting policies for derivatives 
and the potential effect on interest spreads in a falling rate environment are discussed in “Part II – Item 7A. Quantitative and 
Qualitative Disclosures About Market Risk,” Note 1 and Note 6.  

We measure our derivative instruments at fair value, which fluctuates from period to period due to the volatility of the inputs some 
of which are significantly affected by economic conditions.  The effect to revenue is reported in realized gain (loss) and such 
amount along with the associated federal income taxes is excluded from income (loss) from operations of our segments.  
Subsequent to the adoption of the Fair Value Measurements and Disclosures Topic of the FASB ASC, we did not make any 
material changes to valuation techniques or models used to determine the fair value of the liabilities we carry at fair value.  As part 
of our on-going valuation process, we assess the reasonableness of all our valuation techniques or models and make adjustments as 
necessary. 

Our insurance liabilities that contain embedded derivatives are valued based on a stochastic projection of scenarios of the 
embedded derivative fees, benefits and expenses.  The scenario assumptions, at each valuation date, are those we view to be 
appropriate for a hypothetical market participant and include assumptions for capital markets, actuarial lapse, benefit utilization, 
mortality, risk margin, administrative expenses and a margin for profit.  In addition, an NPR component is determined at each 
valuation date that reflects our risk of not fulfilling the obligations of the underlying liability.  The spread for the NPR is added to 
the discount rates used in determining the fair value from the net cash flows.  We believe these assumptions are consistent with 
those that would be used by a market participant; however, as the related markets develop we will continue to reassess our 
assumptions.  It is possible that different valuation techniques and assumptions could produce a materially different estimate of fair 
value.   

Our future contract benefits (embedded derivatives) carried at fair value on a recurring basis are all classified as Level 3. 

Changes of our future contract benefits carried at fair value and classified within Level 3 of the fair value hierarchy result from 
changes in market conditions, as well as changes in mix and increases and decreases in fair values as a result of those classifications.  
During 2011, there was a significant increase in future contract benefits classified as Level 3 of the fair value hierarchy due 
primarily to lower equity markets and increased volatility as compared to 2010.  For more information, see Notes 1 and 21.   

Guaranteed Living Benefits 

We have a dynamic hedging strategy designed to mitigate selected risk and income statement volatility caused by changes in the 
equity markets, interest rates and market implied volatilities associated with the Lincoln SmartSecurity® Advantage guaranteed 
withdrawal benefit (“GWB”) feature and our i4LIFE® Advantage and 4LATER® Advantage guaranteed income benefit (“GIB”) 
features that are available in our variable annuity products.  We have certain GLB variable annuity products with GWB and GIB 
features that are embedded derivatives.  Certain features of these guarantees, notably our GIB, 4LATER® and Lincoln Lifetime 
IncomeSMAdvantage features, have elements of both insurance benefits accounted for under the Financial Services – Insurance – 
Claim Costs and Liabilities for Future Policy Benefits Subtopic of the FASB ASC (“benefit reserves”) and embedded derivative 
reserves.  We calculate the value of the embedded derivative reserve and the benefit reserve based on the specific characteristics of 
each GLB feature.  In addition to mitigating selected risk and income statement volatility, the hedge program is also focused on a 
long-term goal of accumulating assets that could be used to pay claims under these benefits, recognizing that such claims are likely 
to begin no earlier than approximately a decade in the future.  

The hedging strategy is designed such that changes in the value of the hedge contracts move in the opposite direction of changes in 
GLB embedded derivative reserves.  This dynamic hedging strategy utilizes options on U.S.-based equity indices, futures on U.S.-
based and international equity indices and variance swaps on U.S.-based equity indices, as well as interest rate futures and swaps.  
The notional amounts of the underlying hedge instruments are such that the magnitude of the change in the value of the hedge 
instruments due to changes in equity markets, interest rates and implied volatilities is designed to offset the magnitude of the 
change in the fair value of the GLB guarantees caused by those same factors.  See “Realized Gain (Loss) and Benefit Ratio 
Unlocking – Variable Annuity Net Derivatives Results” for information on how we determine our NPR. 
As part of our current hedging program, equity market, interest rate and market implied volatility conditions are monitored on a 
daily basis.  We rebalance our hedge positions based upon changes in these factors as needed.  While we actively manage our hedge 
positions, these positions may not completely offset changes in the fair value embedded derivative reserve caused by movements in 

50 

 
 
 
 
 
 
 
 
 
 
these factors due to, among other things, differences in timing between when a market exposure changes and corresponding 
changes to the hedge positions, extreme swings in the equity markets, interest rates and market implied volatilities, realized market 
volatility, contract holder behavior, divergence between the performance of the underlying funds and the hedging indices, 
divergence between the actual and expected performance of the hedge instruments or our ability to purchase hedging instruments 
at prices consistent with our desired risk and return trade-off.      

Approximately 48% of our variable annuity account values contained a GWB rider as of December 31, 2011.  Declines in the 
equity markets increase our exposure to potential benefits under the GWB contracts, leading to an increase in our existing liability 
for those benefits.  For example, a GWB contract is “in the money” if the contract holder’s account balance falls below the 
guaranteed amount.  As of December 31, 2011 and 2010, 80% and 35% respectively, of all GWB in-force contracts were “in the 
money,” and our exposure to the guaranteed amounts, after reinsurance, as of December 31, 2011 and 2010, was $2.5 billion and 
$1.1 billion, respectively.  Our exposure before reinsurance for these same periods was $2.7 billion and $1.2 billion, respectively.  
However, the only way the GWB contract holder can monetize the excess of the guaranteed amount over the account value of the 
contract is upon death or through a series of withdrawals that do not exceed a specific percentage per year of the guaranteed 
amount.  If, after the series of withdrawals, the account value is exhausted, the contract holder will receive a series of annuity 
payments equal to the remaining guaranteed amount, and, for our lifetime GWB products, the annuity payments can continue 
beyond the guaranteed amount.  The account value can also fluctuate with equity market returns on a daily basis resulting in 
increases or decreases in the excess of the guaranteed amount over account value. 

As a result of these factors, the ultimate amount to be paid by us related to GWB guarantees is uncertain and could be significantly 
more or less than $2.5 billion, net of reinsurance.  Our fair value estimates of the GWB liabilities, which are based on detailed 
models of future cash flows under a wide range of market-consistent scenarios, reflect a more comprehensive view of the related 
factors and represent our best estimate of the present value of these potential liabilities.  The market-consistent scenarios used 
in the determination of the fair value of the GWB liabilities are similar to those used by an investment bank to value derivatives for 
which the pricing is not transparent and the aftermarket is nonexistent or illiquid.  In our calculation, risk-neutral Monte Carlo 
simulations resulting in over 35 million scenarios are utilized to value the entire block of guarantees.  The market-consistent 
scenario assumptions, at each valuation date, are those we view to be appropriate for a hypothetical market participant.  The 
market consistent inputs include assumptions for the capital markets (e.g., implied volatilities, correlation among indices, risk-free 
swap curve, etc.), policyholder behavior (e.g., policy lapse, benefit utilization, mortality, etc.), risk margins, administrative expenses 
and a margin for profit.  We believe these assumptions are consistent with those that would be used by a market participant; 
however, as the related markets develop, we will continue to reassess our assumptions. It is possible that different valuation 
techniques and assumptions could produce a materially different estimate of fair value.   

For information on our variable annuity hedge program performance, see our discussion in “Realized Gain (Loss) and Benefit 
Ratio Unlocking – Variable Annuity Net Derivatives Results” below.  

The following table presents our estimates of the potential instantaneous effect to realized gain (loss), which could result from 
sudden changes that may occur in equity markets, interest rates and implied market volatilities (in millions) at the levels indicated in 
the table and excludes the net cost of operating the hedging program.  The amounts represent the estimated difference between the 
change in the portion of GLB reserves that is calculated on a fair value basis and the change in the value of the underlying hedge 
instruments after the amortization of DAC, VOBA, DSI and DFEL and taxes.  These effects do not include any estimate of 
retrospective or prospective unlocking that could occur, nor do they estimate any change in the NPR component of the GLB 
reserve or any estimate of effects to our GLB benefit ratio unlocking.  These estimates are based upon the recorded reserves as of 
December 30, 2011, and the related hedge instruments in place as of that date.  The effects presented in the table below are not 
representative of the aggregate impacts that could result if a combination of such changes to equity market returns, interest rates 
and implied volatilities occurred. 

Equity Market Return 
Hypothetical effect to net income 

Interest Rates 
Hypothetical effect to net income 

Implied Volatilities 
Hypothetical effect to net income 

$ 

$ 

$ 

In-Force Sensitivities 

-20% 

-10% 

-5% 

5% 

 (60)   $

 (16)   $

 (4)    $

 (3)     

-50 bps 

-25 bps 

 (14)   $

   +25 bps     +50 bps 
 (1)    $

 (4)   $

 (6)     

-4% 

-2% 

2% 

4% 

 16    $

 8    $

 (9)    $

 (18)     

51 

 
 
 
 
 
 
                 
    
  
  
   
    
  
    
  
  
   
    
 
The following table shows the effect (dollars in millions) of indicated changes in instantaneous shifts in equity market returns, 
interest rate scenarios and market implied volatilities: 

Scenario 1 
Scenario 2 
Scenario 3 

Equity 
Market 
Return 

Assumptions of Changes In 
Interest 
Rate 
Yields 
 -12.5 bps  
 -25.0 bps  
 -50.0 bps  

-5%  
-10%  
-20%  

  Market 

  Hypothetical   
  Effect to 

Implied  
  Volatilities    

Net 
Income 

+1%    $
+2%     
+4%     

 (11)     
 (36)     
 (130)     

The actual effects of the results illustrated in the two tables above could vary significantly depending on a variety of factors, many 
of which are out of our control, and consideration should be given to the following: 

•  The analysis is only valid as of December 30, 2011, due to changing market conditions, contract holder activity, hedge 

positions and other factors; 

•  The analysis assumes instantaneous shifts in the capital market factors and no ability to rebalance hedge positions prior to the 

market changes; 

•  The analysis assumes constant exchange rates and implied dividend yields; 
•  Assumptions regarding shifts in the market factors, such as assuming parallel shifts in interest rate and implied volatility term 

• 

structures, may be overly simplistic and not indicative of actual market behavior in stress scenarios; 
It is very unlikely that one capital market sector (e.g., equity markets) will sustain such a large instantaneous movement without 
affecting other capital market sectors; and 

•  The analysis assumes that there is no tracking or basis risk between the funds and/or indices affecting the GLB reserves and 

the instruments utilized to hedge these exposures.   

Standard & Poor’s (“S&P”) 500 Index® (“S&P 500”) Benefits 

Our indexed annuity and indexed UL contracts permit the holder to elect a fixed interest rate return or a return where interest 
credited to the contracts is linked to the performance of the S&P 500.  Contract holders may elect to rebalance among the various 
accounts within the product at renewal dates, either annually or biannually.  At the end of each 1-year or 2-year indexed term we 
have the opportunity to re-price the indexed component by establishing different caps, spreads or specified rates, subject to 
contractual guarantees.  We purchase S&P 500 options that are highly correlated to the portfolio allocation decisions of our 
contract holders, such that we are economically hedged with respect to equity returns for the current reset period.  The mark-to-
market of the options held generally offsets the change in value of the embedded derivative within the indexed annuity, both of 
which are recorded as a component of realized gain (loss) on our Consolidated Statements of Income (Loss).  The Derivatives and 
Hedging and the Fair Value Measurements and Disclosures Topics of the FASB ASC require that we calculate fair values of index 
options we may purchase in the future to hedge contract holder index allocations in future reset periods.  These fair values 
represent an estimate of the cost of the options we will purchase in the future, discounted back to the date of the balance sheet, 
using current market indicators of volatility and interest rates.  Changes in the fair values of these liabilities are included as a 
component of realized gain (loss) on our Consolidated Statements of Income (Loss).  For information on our S&P 500 benefits 
hedging results, see our discussion in “Realized Gain (Loss) and Benefit Ratio Unlocking” below.  

Future Contract Benefits and Other Contract Holder Obligations  

Reserves 

Reserves are the amounts that, with the additional premiums to be received and interest thereon compounded annually at certain 
assumed rates, are calculated to be sufficient to meet the various policy and contract obligations as they mature.  Establishing 
adequate reserves for our obligations to contract holders requires assumptions to be made regarding mortality and morbidity.  The 
applicable insurance laws under which insurance companies operate require that they report, as liabilities, policy reserves to meet 
future obligations on their outstanding contracts.  These laws specify that the reserves shall not be less than reserves calculated 
using certain specified mortality and morbidity tables, interest rates and methods of valuation. 

The reserves reported in our financial statements contained herein are calculated in accordance with GAAP and differ from those 
specified by the laws of the various states and carried in the statutory financial statements of the life insurance subsidiaries.  These 
differences arise from the use of mortality and morbidity tables, interest, persistency and other assumptions that we believe to be 
more representative of the expected experience for these contracts than those required for statutory accounting purposes and from 
differences in actuarial reserving methods.   

52 

 
 
                 
                    
 
  
                    
 
 
  
                    
 
    
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
The assumptions on which reserves are based are intended to represent an estimation of experience for the period that policy 
benefits are payable.  If actual experience is better than or equal to the assumptions, then reserves should be adequate to provide 
for future benefits and expenses.  If experience is worse than the assumptions, additional reserves may be required.  This would 
result in a charge to our net income during the period the increase in reserves occurred.  The key experience assumptions include 
mortality rates, policy persistency and interest rates.  We periodically review our experience and update our policy reserves for new 
issues and reserve for all claims incurred, as we believe appropriate. 

Guaranteed Death Benefits 

The reserves related to the GDB features available in our variable annuity products are based on the application of a “benefit ratio” 
(the present value of total expected benefit payments over the life of the contract divided by the present value of total expected 
assessments over the life of the contract) to total variable annuity assessments received in the period.  The level and direction of 
the change in reserves will vary over time based on the emergence of the benefit ratio and the level of assessments associated with 
the variable annuity.   

We utilize a delta hedging strategy for variable annuity products with a GDB feature, which uses futures on U.S.-based equity 
market indices to hedge against movements in equity markets.  The hedging strategy is designed such that changes in the value of 
the hedge contracts move in the opposite direction of equity market driven changes in the reserve for GDB contracts subject to 
the hedging strategy.  Because the GDB reserves are based upon projected long-term equity market return assumptions, and 
because the value of the hedging contracts will reflect current capital market conditions, the quarterly changes in values for the 
GDB reserves and the hedging contracts may not exactly offset each other.   

For information on our variable annuity hedge program performance, see our discussion in “Realized Gain (Loss) and Benefit 
Ratio Unlocking – Variable Annuity Net Derivatives Results” below.  

UL Products with Secondary Guarantees 

We issue UL contracts where we contractually guarantee to the contract holder a secondary guarantee.  The policy can remain in 
force, even if the base policy account value is zero, as long as contractual secondary guarantee requirements have been met.  The 
reserves related to UL products with secondary guarantees are based on the application of a benefit ratio the same as our GDB 
features, which are discussed above.  The level and direction of the change in reserves will vary over time based on the emergence 
of the benefit ratio and the level of assessments associated with the contracts.  For more discussion, see “Results of Life 
Insurance.”  

Contingencies 

Management establishes separate reserves for each contingent matter when it is deemed probable and can be reasonably estimated.  
The outcomes of contingencies, which relate to corporate litigation and regulatory matters, are inherently difficult to predict, and 
the reserves that have been established for the estimated settlement are subject to significant changes.  It is possible that the 
ultimate cost to LNC, including the tax-deductibility of payments, could exceed the reserve by an amount that would have a 
material adverse effect on our consolidated results of operations or cash flows in a particular quarterly or annual period.  See Note 
13 for more information on our contingencies. 

Stock-Based Incentive Compensation 

Determining the fair value of stock options at the grant date requires judgment, including estimates for the average risk-free 
interest rate, expected volatility, expected exercise behavior, expected dividend yield and expected forfeitures.  If any of those 
assumptions differ significantly from actual, stock-based compensation expense could be affected, which could have a material 
effect on our consolidated results of operations in a particular quarterly or annual period.  See Note 19 for more information on 
our stock-based incentive compensation plans. 

Income Taxes  

Management uses certain assumptions and estimates in determining the income taxes payable or refundable for the current year, 
the deferred income tax liabilities and assets for items recognized differently in its financial statements from amounts shown on its 
income tax returns, and the federal income tax expense.  Determining these amounts requires analysis and interpretation of current 
tax laws and regulations.  Management exercises considerable judgment in evaluating the amount and timing of recognition of the 
resulting income tax liabilities and assets.  These judgments and estimates are re-evaluated on a continual basis as regulatory and 
business factors change.  Legislative changes to the Internal Revenue Code of 1986, as amended, modification or new regulations, 
administrative rulings, or court decisions could increase our effective tax rate. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The application of GAAP requires us to evaluate the recoverability of our deferred tax assets and establish a valuation allowance, if 
necessary, to reduce our deferred tax asset to an amount that is more likely than not to be realizable.  Considerable judgment and 
the use of estimates are required in determining whether a valuation allowance is necessary, and if so, the amount of such valuation 
allowance.  In evaluating the need for a valuation allowance, we consider many factors, including:  the nature and character of the 
deferred tax assets and liabilities; taxable income in prior carryback years; future reversals of existing temporary differences; the 
length of time carryovers can be utilized; and any tax planning strategies we would employ to avoid a tax benefit from expiring 
unused.  Although realization is not assured, management believes it is more likely than not that the deferred tax assets, including 
our capital loss deferred tax asset, will be realized.  For additional information on our income taxes, see Note 7. 

For information about acquisitions and divestitures, see Note 3. 

Acquisitions and Dispositions 

RESULTS OF CONSOLIDATED OPERATIONS 

Details underlying the consolidated results, deposits, net flows and account values (in millions) were as follows:  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

Net Income (Loss)  
Income (loss) from operations: 
   Annuities 
   Retirement Plan Services 
   Life Insurance 
   Group Protection 
   Other Operations 
Excluded realized gain (loss), after-tax  
Gain (loss) on early extinguishment of debt, after-tax 
Income (expense) from reserve changes (net of related 
   amortization) on business sold through reinsurance, 
   after-tax 
Impairment of intangibles, after-tax  
Benefit ratio unlocking, after-tax 
      Income (loss) from continuing operations, after-tax 
      Income (loss) from discontinued operations, after-tax  
$
         Net income (loss)  

 592    $
 167   
 604   
 101   
 (146)  
 (252)  
 (5)  

 2   
 (747)  
 (14)  
 302   
 (8)  
 294    $

 484    $
 154   
 513   
 72   
 (186)  
 (95)  
 (3)  

 2   
 -   
 10   
 951   
 29   
 980    $

 353   
 133   
 569   
 124   
 (237)  
 (780)  
 42   

 2   
 (710)  
 89   
 (415)  
 (70)  
 (485)  

22%  
8%  
18%  
40%  
22%  
NM  
-67%  

0%  
NM  
NM  
-68%  
NM  
-70%  

37%
16%
-10%
-42%
22%
88%
NM

0%
100%
-89%
NM
141%
NM

Deposits 
Annuities 
Retirement Plan Services 
Life Insurance 
   Total deposits 

Net Flows 
Annuities 
Retirement Plan Services 
Life Insurance 
   Total net flows 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

$

$

$

 10,650    $
 5,566   
 5,393   
 21,609    $

 10,667    $
 5,301   
 4,934   
 20,902    $

 10,362   
 4,952   
 4,451   
 19,765   

 2,191    $
 504   
 3,683   

 3,555    $
 (291)  
 3,057   

 3,893   
 995   
 2,421   

 6,378    $

 6,321    $

 7,309   

0%
5%
9%
3%

-38%
273%
20%

1%

3%
7%
11%
6%

-9%
NM
26%

-14%

54 

 
 
 
 
 
 
                                
                                
  
  
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
  
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
           
           
 
 
  
  
 
  
 
 
  
 
 
  
  
  
  
  
 
 
 
 
 
 
    
  
    
  
    
  
 
 
 
 
 
 
 
Account Values 
Annuities 
Retirement Plan Services 
Life Insurance 
   Total account values 

Comparison of 2011 to 2010 

As of December 31, 
2010  

2011  

   Change Over Prior Year

2009  

2011  

2010  

$

 85,534    $
 39,133   
 35,278   

 74,281 
 35,302 
 31,744 
$  159,945    $  157,257    $  141,327 

 84,848    $
 38,824   
 33,585   

1%
1%
5%
2%

14%
10%
6%
11%

Net income decreased due primarily to goodwill impairment in our Life Insurance segment and media business during 2011 (see 
“Critical Accounting Policies and Estimates – Goodwill and Other Intangible Assets” for more information). 

The decrease in net income was partially offset primarily by the following: 

•  Positive net flows and more favorable average equity markets driving higher average daily variable account values;  
•  Growth in business and interest crediting rate actions driving higher net investment income and flat interest credited, partially 

offset by new money rates averaging below portfolio yields; 

•  Higher legal expenses during 2010; and 
•  Higher EGPs on rider fees related to our products with living benefit guarantees resulting in a lower DAC, VOBA, DSI and 

DFEL amortization rate. 

Comparison of 2010 to 2009 

Net income increased due primarily to the following:  

•  Market volatility, the corresponding increase in discount rates and lower annuity sales leading to goodwill impairment in our 

Annuities segment during 2009; and declining results and forecasted advertising revenues for the entire radio market leading to 
goodwill and Federal Communications Commission licenses impairment related to our radio clusters during 2009; 

•  Volatile capital markets during 2009 leading to realized losses; 
•  Positive net flows and more favorable average equity markets driving higher average daily variable account values;  
•  More favorable investment income on alternative investments and higher prepayment and bond makewhole premiums; 
•  The effect of unlocking during 2010 as compared to 2009; 
• 

Income from discontinued operations during 2010 compared to loss from discontinued operations during 2009, both related 
to our former Lincoln UK and Investment Management segments; and 

•  Unfavorable adjustments during 2009 related to rescinding the reinsurance agreement on certain disability income business 

sold to Swiss Re Life & Health America, Inc. (“Swiss Re”). 

The increase in net income was partially offset primarily by the following: 

•  Higher death claims in our Life Insurance segment, and unfavorable claims incidence and termination experience in the long-

term disability product line in our Group Protection segment; 
•  Early extinguishing long-term debt resulting in a gain in 2009;  
• 
•  Higher account values driving higher trail commissions. 

Settlement of the Transamerica litigation matter during 2010; and 

55 

 
 
                       
                       
 
 
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RESULTS OF ANNUITIES 

Income (Loss) from Operations 

Details underlying the results for Annuities (in millions) were as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Operating Revenues  
Insurance premiums (1) 
Insurance fees  
Net investment income  
Operating realized gain (loss)  
Other revenues and fees (2) 
   Total operating revenues  
Operating Expenses  
Interest credited  
Benefits  
Underwriting, acquisition, insurance and other expenses 
   Total operating expenses  
Income (loss) from operations before taxes  
Federal income tax expense (benefit)  
      Income (loss) from operations  

$

 74    $

 53    $

 1,247   
 1,106   
 89   
 349   
 2,865   

 1,098   
 1,119   
 69   
 315   
 2,654   

 698   
 213   
 1,248   
 2,159   
 706   
 114   
 592    $

 726   
 174   
 1,168   
 2,068   
 586   
 102   
 484    $

$

 89   
 841   
 1,037   
 54   
 280   
 2,301   

 682   
 242   
 983   
 1,907   
 394   
 41   
 353   

40%  
14%  
-1%  
29%  
11%  
8%  

-4%  
22%  
7%  
4%  
20%  
12%  
22%  

-40%
31%
8%
28%
13%
15%

6%
-28%
19%
8%
49%
149%
37%

(1) 

Includes primarily our single-premium immediate annuities (“SPIA”), which have a corresponding offset in benefits for 
changes in reserves. 

(2)  Consists primarily of fees attributable to broker-dealer services that are subject to market volatility. 

Comparison of 2011 to 2010 

Income from operations for this segment increased due primarily to the following: 

•  Higher insurance fees attributable to more favorable average equity markets driving higher average daily variable account 

values; 

•  More favorable tax return true-ups recorded in 2011 than in 2010 driven by the separate account dividends-received deduction 

(“DRD”) and other items;  

•  Higher net investment income net of interest credited driven primarily by: 

(cid:131)  Actions implemented to reduce interest crediting rates; 
(cid:131)  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information);  

(cid:131)  Positive net flows and interest credited to contract holders driving higher average fixed account values; and 
(cid:131)  An increase in surplus investments;  
partially offset by: 
(cid:131)  New money rates averaging below our portfolio yields; and  
(cid:131)  Transfers from fixed to variable reducing average fixed account values; and 

•  Higher insurance premiums due to growth in our SPIA business. 

The increase in income from operations was partially offset primarily by the following: 

•  Higher underwriting, acquisition, insurance and other expenses due to: 
(cid:131)  Higher account values driving higher trail commissions; and 
(cid:131) 

Investments in strategic initiatives related to updating information technology and expanding distribution and support 
during 2011; 
partially offset by: 
(cid:131)  Higher EGPs on rider fees related to our products with living benefit guarantees resulting in a lower amortization rate; 

and 

56 

 
 
 
 
                                 
                                 
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(cid:131)  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); and 

•  Higher benefits attributable to: 

(cid:131)  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); and 

(cid:131)  Growth in our SPIA business; 
partially offset by:  
(cid:131)  More favorable average equity markets that reduced our expected GDB benefit payments; and  
(cid:131)  Favorable mortality experience on SPIA.  

Comparison of 2010 to 2009 

Income from operations for this segment increased due primarily to the following: 

•  Higher insurance fees attributable to more favorable average equity markets driving higher average daily variable account 

values;  

•  Higher net investment income, partially offset by higher interest credited, driven by: 

(cid:131)  Positive net flows and interest credited to contract holders, partially offset by transfers from fixed to variable, driving 

higher average fixed account values; 

(cid:131)  More favorable investment income on alternative investments within our surplus portfolio, and higher prepayment and 

bond makewhole premiums (see “Consolidated Investments – Alternative Investments” and  “Consolidated Investments 
– Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for more information); and  

(cid:131)  Holding less cash during 2010, and actions implemented to reduce interest crediting rates; and 

•  Lower benefits attributable primarily to more favorable average equity markets that reduced our expected GDB benefit 

payments.  

The increase in income from operations was partially offset primarily by the following: 

•  Higher underwriting, acquisition, insurance and other expenses due to: 

(cid:131)  Negative gross profits in total for certain cohorts during 2009 resulting in a higher DAC and VOBA amortization rate 

during 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – Amortization” for more 
information); and 

(cid:131)  Higher account values driving higher trail commissions; 
partially offset by: 
(cid:131)  The effect of unlocking in 2010 as compared to 2009 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); and 

•  More favorable tax return true-ups recorded in 2009 than in 2010. 

Additional Information 

We are in the process of completing the planned conversion of our actuarial valuation systems to a uniform platform for certain 
blocks of business.  See “Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – Unlocking” for more 
information.  

We expect to continue making strategic investments during 2012 that will result in higher expenses.  

New deposits are an important component of net flows and key to our efforts to grow our business.  Although deposits do not 
significantly affect current period income from operations, they are an important indicator of future profitability.   

The other component of net flows relates to the retention of the business.  An important measure of retention is the lapse rate, 
which compares the amount of withdrawals to the average account values.  The overall lapse rate for our annuity products was 8%, 
7% and 8% for 2011, 2010 and 2009, respectively.  

Our fixed annuity business includes products with discretionary crediting rates that are reset on an annual basis and are not subject 
to surrender charges.  Our ability to retain annual reset annuities will be subject to current competitive conditions at the time 
interest rates for these products reset.  We expect to manage the effects of spreads on near-term income from operations through 
portfolio management and, to a lesser extent, crediting rate actions, which assumes no significant changes in net flows into or out 
of our fixed accounts or other changes that may cause interest rate spreads to differ from our expectations.  For information on 
interest rate spreads and the interest rate risk due to falling interest rates, see “Part I – Item 1A. Risk Factors – Market Conditions 
– Changes in interest rates and sustained low interest rates may cause interest rate spreads to decrease and changes in interest rates 

57 

 
 
 
 
 
 
 
 
 
 
 
 
may also result in increased contract withdrawals” and “Part II – Item 7A.  Quantitative and Qualitative Disclosures About Market 
Risk – Interest Rate Risk – Interest Rate Risk on Fixed Insurance Businesses – Falling Rates.” 

We provide information about this segment’s operating revenue and operating expense line items, the period in which amounts are 
recognized, key drivers of changes and historical details underlying the line items and their associated drivers below.  For detail on 
the operating realized gain (loss), see “Realized Gain (Loss) and Benefit Ratio Unlocking” below. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

Insurance Fees 

Details underlying insurance fees, account values and net flows (in millions) were as follows: 

Insurance Fees 
Mortality, expense and other assessments 
Surrender charges 
DFEL: 
   Deferrals 
   Amortization, net of interest: 
      Prospective unlocking - assumption changes 
      Retrospective unlocking 
      Amortization, net of interest, excluding unlocking 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 1,258    $
 34   

 1,113    $
 37   

 860   
 36   

13%  
-8%

29%
3%

 (61)  

 (75)  

 (56)  

19%  

-34%

 6   
 (11)  
 21   

 1   
 (1)  
 23   

 3   
 2   
 (4)  

NM  
NM  
-9%  

14%  

-67%
NM
NM

31%

         Total insurance fees 

$

 1,247    $

 1,098    $

 841   

As of or for the Years Ended 
December 31, 
2010  

2011  

2009  

   Change Over Prior Year

2011  

2010  

Account Value Information 
Variable annuity deposits, excluding the fixed portion of 
   variable 
Net flows for variable annuities, excluding the fixed 
   portion of variable 
Change in market value on variable, excluding the fixed  
   portion of variable 
Transfers to the variable portion of variable annuity 
   products from the fixed portion of variable annuity  
   products 
Average daily variable annuity account values, excluding 
   the fixed portion of variable 
Average daily S&P 500 
Variable annuity account values, excluding the fixed  
   portion of variable 

$

 5,871 

  $

 5,099 

  $

 4,007 

15%  

27%

 (396)  

 7 

 (27)   

NM  

126%

 (2,296)  

 6,087   

 11,995   

NM  

-49%

 2,844   

 3,396   

 2,475   

-16%  

 66,007   
   1,268.03   

 58,188   
   1,138.78   

 46,551   
 947.53   

13%  
11%  

 65,010   

 64,858   

 55,368   

0%  

37%

25%
20%

17%

We charge contract holders mortality and expense assessments on variable annuity accounts to cover insurance and administrative 
expenses.  These assessments are a function of the rates priced into the product and the average daily variable account values.  
Average daily account values are driven by net flows and the equity markets.  In addition, for our fixed annuity contracts and for 
some variable contracts, we collect surrender charges when contract holders surrender their contracts during their surrender charge 
periods to protect us from premature withdrawals.  Insurance fees include charges on both our variable and fixed annuity products, 
but exclude the attributed fees on our GLB products; see “Realized Gain (Loss) and Benefit Ratio Unlocking – Operating Realized 
Gain (Loss)” below for discussion of these attributed fees. 

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Net Investment Income and Interest Credited 

Details underlying net investment income, interest credited (in millions) and our interest rate spread were as follows: 

Net Investment Income  
Fixed maturity securities, mortgage loans on real  
   estate and other, net of investment expenses  
Commercial mortgage loan prepayment and bond  
   makewhole premiums (1) 
Alternative investments (2) 
Surplus investments (3) 

      Total net investment income  

Interest Credited  
Amount provided to contract holders  
DSI deferrals  
   Interest credited before DSI amortization  
DSI amortization:  
   Prospective unlocking - assumption changes  
   Retrospective unlocking  
   Amortization, excluding unlocking  
      Total interest credited  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 975    $

 1,002    $

 955   

-3%

 27   
 1   
 103   

 23   
 1   
 93   

 5   
 -   
 77   

 1,106    $

 1,119    $

 1,037   

 697    $
 (39)  
 658   

 2   
 (17)  
 55   
 698    $

 738    $
 (65)  
 673   

 3   
 (7)  
 57   
 726    $

 730   
 (75)  
 655   

 -   
 (5)  
 32   
 682   

$

$

$

17%  
0%  
11%  

-1%  

-6%  
40%  
-2%  

-33%  
NM  
-4%  
-4%  

5%

NM
NM
21%

8%

1%
13%
3%

NM
-40%
78%
6%

(1)  See “Consolidated Investments – Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for 

additional information. 

(2)  See “Consolidated Investments – Alternative Investments” below for additional information. 
(3)  Represents net investment income on the required statutory surplus for this segment and includes the effect of investment 
income on alternative investments for such assets that are held in the portfolios supporting statutory surplus versus the 
portfolios supporting product liabilities. 

Interest Rate Spread 
Fixed maturity securities, mortgage loans on real 
   estate and other, net of investment expenses 
Commercial mortgage loan prepayment and bond 
   makewhole premiums 
Alternative investments 
   Net investment income yield on reserves 
   Interest rate credited to contract holders 
      Interest rate spread 

For the Years Ended December 31, 
2009  
2010  

2011  

Basis Point Change 
Over Prior Year 

2011  

2010  

5.13%  

5.50%  

5.50%  

 (37)  

0.14%  
0.00%  
5.27%  
3.33%  
1.94%  

0.13%  
0.01%  
5.64%  
3.52%  
2.12%  

0.03%  
0.00%  
5.53%  
3.77%  
1.76%  

 1   
 (1)  
 (37)  
 (19)  
 (18)  

 (0)

 10 
 1 
 11 
 (25)
 36 

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As of or for the Years Ended 
December 31, 
2010  

2011  

2009  

   Change Over Prior Year

2011  

2010  

Other Information 
Fixed annuity deposits, including the fixed portion of  
   variable 
Net flows for fixed annuities, including the fixed 
   portion of variable 
Transfers from the fixed portion of variable annuity 
   products to the variable portion of variable 
   annuity products 
Average invested assets on reserves 
Average fixed account values, including the fixed  
   portion of variable 
Fixed annuity account values, including the fixed 
   portion of variable 

$

 4,779 

  $

 5,568 

  $

 6,355 

-14%  

-12%

 2,587   

 3,548   

 3,920   

-27%  

-9%

 (2,844)  
 19,071   

 (3,396)  
 18,248   

 (2,475)  
 17,363   

 20,728   

 20,029   

 18,249   

 20,524   

 19,990   

 18,913   

16%  
5%  

3%  

3%  

-37%
5%

10%

6%

A portion of our investment income earned is credited to the contract holders of our fixed annuity products, including the fixed 
portion of variable annuity contracts.  We expect to earn a spread between what we earn on the underlying general account 
investments supporting the fixed annuity product line, including the fixed portion of variable annuity contracts, and what we credit 
to our fixed annuity contract holders’ accounts, including the fixed portion of variable annuity contracts.  Changes in commercial 
mortgage loan prepayments and bond makewhole premiums, investment income on alternative investments and surplus 
investment income can vary significantly from period to period due to a number of factors and, therefore, may contribute to 
investment income results that are not indicative of the underlying trends. 

Benefits 

Details underlying benefits (dollars in millions) were as follows: 

Benefits 
Prospective unlocking - assumption changes 
Net death and other benefits, excluding unlocking 
   Total benefits 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

$

 43    $
 170   
 213    $

 (3)   $

 177   
 174    $

 7   
 235   
 242   

NM  
-4%  
22%  

NM
-25%
-28%

Benefits for this segment include changes in reserves of immediate annuity account values driven by premiums, changes in benefit 
reserves and our expected costs associated with purchases of derivatives used to hedge our benefit ratio unlocking. 

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Underwriting, Acquisition, Insurance and Other Expenses  

Details underlying underwriting, acquisition, insurance and other expenses (in millions) were as follows: 

Underwriting, Acquisition, Insurance and  
   Other Expenses  
Commissions:  
   Deferrable  
   Non-deferrable  
General and administrative expenses  
Inter-segment reimbursement associated with reserve  
   financing and LOC expenses (1) 
Taxes, licenses and fees  
      Total expenses incurred, excluding broker-dealer  
DAC deferrals  
         Total pre-broker-dealer expenses incurred,  
            excluding amortization, net of interest  
DAC and VOBA amortization, net of interest  
   Prospective unlocking - assumption changes  
   Prospective unlocking - model refinements  
   Retrospective unlocking   
   Amortization, net of interest, excluding unlocking  
Broker-dealer expenses incurred  
               Total underwriting, acquisition, insurance  
                  and other expenses  

DAC Deferrals  
As a percentage of sales/deposits  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 466    $
 260   
 360   

 474    $
 223   
 337   

 (2)  
 21   
 1,105   
 (618)  

 (1)  
 20   
 1,053   
 (624)  

 463   
 165   
 317   

 1   
 20   
 966   
 (624)  

-2%
17%
7%  

-100%  
5%  
5%  
1%  

 487   

 429   

 342   

14%  

 (13)  
 -   
 (114)  
 535   
 353   

 (41)  
 9   
 (84)  
 535   
 320   

 10   
 -   
 (19)  
 360   
 290   

68%  
-100%  
-36%  
0%  
10%  

$

 1,248    $

 1,168    $

 983   

7%  

5.8%  

5.8%  

6.0%  

2%
35%
6%

NM
0%
9%
0%

25%

NM
NM
NM
49%
10%

19%

(1)  Represents reimbursements to the Annuities segment from the Life Insurance segment for reserve financing, net of expenses 

incurred for this segment’s use of letters of credit (“LOCs”).   

Commissions and other costs that vary with and are related primarily to the production of new business are deferred to the extent 
recoverable and are amortized over the lives of the contracts in relation to EGPs.  Certain of our commissions, such as trail 
commissions that are based on account values, are expensed as incurred rather than deferred and amortized. 

Broker-dealer expenses that vary with and are related to sales are expensed as incurred and not deferred and amortized.  
Fluctuations in these expenses correspond with fluctuations in other revenues and fees. 

61 

 
 
 
                                    
                                    
 
 
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
 
RESULTS OF RETIREMENT PLAN SERVICES 

Income (Loss) from Operations 

Details underlying the results for Retirement Plan Services (in millions) were as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Operating Revenues  
Insurance fees  
Net investment income  
Other revenues and fees (1) 
   Total operating revenues  
Operating Expenses  
Interest credited  
Benefits  
Underwriting, acquisition, insurance and other expenses 
   Total operating expenses  
Income (loss) from operations before taxes  
Federal income tax expense (benefit)  
      Income (loss) from operations  

$

$

 210    $
 793   
 14   
 1,017   

 437   
 2   
 344   
 783   
 234   
 67   
 167    $

 201    $
 769   
 18   
 988   

 440   
 2   
 332   
 774   
 214   
 60   
 154    $

 183   
 732   
 11   
 926   

 445   
 (3)  
 301   
 743   
 183   
 50   
 133   

(1)  Consists primarily of mutual fund account program fees for mid to large employers. 

Comparison of 2011 to 2010 

Income from operations for this segment increased due primarily to the following: 

4%  
3%  
-22%  
3%  

-1%  
0%  
4%  
1%  
9%  
12%  
8%  

10%
5%
64%
7%

-1%
167%
10%
4%
17%
20%
16%

•  Higher net investment income and relatively flat interest credited driven by:  

(cid:131)  Transfers from variable to fixed and interest credited to contract holders driving higher average fixed account values; 
(cid:131)  Higher prepayment and bond makewhole premiums (see “Consolidated Investments – Commercial Mortgage Loan 

Prepayment and Bond Makewhole Premiums” below for more information); and 

(cid:131)  Actions implemented to reduce interest crediting rates; 
partially offset by: 
(cid:131)  Negative net flows reducing average fixed account values; and  
(cid:131)  New money rates averaging below our portfolio yields; and 

•  Higher insurance fees attributable to more favorable average equity markets driving higher average daily variable account 

values, partially offset by an overall shift in business mix toward products with lower expense assessment rates and negative 
variable net flows. 

The increase in income from operations was partially offset primarily by higher underwriting, acquisition, insurance and other 
expenses attributable to the following: 

• 

Investments in strategic initiatives related to updating information technology and expanding distribution and support during 
2011; and 

•  Higher account values driving higher trail commissions; 
partially offset by: 
•  A lower amortization rate during 2011 due primarily to no VOBA amortization as our VOBA balance became fully amortized 

during the fourth quarter of 2010; and 

•  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, DSI 

and DFEL – Unlocking” for more information). 

Comparison of 2010 to 2009 

Income from operations for this segment increased due primarily to the following: 

•  Higher net investment income and relatively flat interest credited driven by:  

62 

 
 
 
 
                                 
                                 
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(cid:131)  Transfers from variable to fixed and interest credited to contract holders, partially offset by negative net flows, driving 

higher average fixed account values; 

(cid:131)  Actions implemented to reduce interest crediting rates; 
(cid:131)  More favorable investment income on alternative investments within our surplus portfolio and higher prepayment and 

bond makewhole premiums (see “Consolidated Investments – Alternative Investments” and  “Consolidated Investments 
– Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for more information); and 

(cid:131)  Holding less cash during 2010; and 

•  Higher insurance fees attributable to more favorable average equity markets driving higher average daily variable account 

values, partially offset by an overall shift in business mix toward products with lower expense assessment rates.  

The increase in income from operations was partially offset primarily by higher underwriting, acquisition, insurance and other 
expenses attributable to the following:  

Investments in strategic initiatives related to updating information technology and expanding distribution during 2010; and 

• 
•  Higher account values driving higher trail commissions;  
partially offset by: 
•  An overall shift in business mix toward products with lower deferrable expense rates resulting in a lower amortization rate 

during 2010. 

Additional Information 

We expect to continue making strategic investments during 2012 to improve our infrastructure and product offerings that will 
result in higher expenses.   

Net flows in this business fluctuate based on the timing of larger plans rolling onto our platform and rolling off over the course of 
the year, and we expect this trend will continue during 2012. 

New deposits are an important component of net flows and key to our efforts to grow our business.  Although deposits do not 
significantly affect current period income from operations, they are an important indicator of future profitability.  The other 
component of net flows relates to the retention of the business.  An important measure of retention is the lapse rate, which 
compares the amount of withdrawals to the average account values.  The overall lapse rate for our annuity and mutual 
fund products was 13%, 15% and 13% for 2011, 2010 and 2009, respectively.    

Our lapse rate is negatively affected by the continued net outflows from our oldest blocks of annuities business (as presented on 
our Account Value Roll Forward table below as “Total Multi-Fund® and Other Variable Annuities”), which are also our higher 
margin product lines in this segment, due to the fact that they are mature blocks with much of the account values out of their 
surrender charge period.  The proportion of these products to our total account values was 40%, 42% and 45% for 2011, 2010 and 
2009, respectively.  Due to this expected overall shift in business mix toward products with lower returns, a significant increase in 
new deposit production will be necessary to maintain earnings at current levels. 

Our fixed annuity business includes products with discretionary and index-based crediting rates that are reset on a quarterly basis.  
Our ability to retain quarterly reset annuities will be subject to current competitive conditions at the time interest rates for these 
products reset.  We expect to manage the effects of spreads on near-term income from operations through portfolio management 
and, to a lesser extent, crediting rate actions, which assumes no significant changes in net flows into or out of our fixed accounts or 
other changes that may cause interest rate spreads to differ from our expectations.  For information on interest rate spreads and 
the interest rate risk due to falling interest rates, see “Part I – Item 1A. Risk Factors – Market Conditions – Changes in interest 
rates and sustained low interest rates may cause interest rate spreads to decrease and changes in interest rates may also result in 
increased contract withdrawals” and “Part II – Item 7A.  Quantitative and Qualitative Disclosures About Market Risk – Interest 
Rate Risk – Interest Rate Risk on Fixed Insurance Businesses – Falling Rates.”  

We provide information about this segment’s operating revenue and operating expense line items, the period in which amounts are 
recognized, key drivers of changes and historical details underlying the line items and their associated drivers below.   

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
Insurance Fees 

Details underlying insurance fees, account values and net flows (in millions) were as follows: 

Insurance Fees 
Annuity expense assessments 
Mutual fund fees 
   Total expense assessments 
Surrender charges 
      Total insurance fees 

Account Value Roll Forward – By Product  
Total Micro – Small Segment:  
Balance as of beginning-of-year  
Gross deposits   
Withdrawals and deaths  
   Net flows  
Transfers between fixed and variable accounts  
Investment increase and change in market value  
      Balance as of end-of-year  

Total Mid – Large Segment:  
Balance as of beginning-of-year  
Gross deposits  
Withdrawals and deaths  
   Net flows  
Transfers between fixed and variable accounts  
Other (1) 
Investment increase and change in market value  
      Balance as of end-of-year  

Total Multi-Fund® and Other Variable Annuities:  
Balance as of beginning-of-year  
Gross deposits  
Withdrawals and deaths  
   Net flows  
Transfers between fixed and variable accounts  
Investment increase and change in market value  
      Balance as of end-of-year  

Total Annuities and Mutual Funds:  
Balance as of beginning-of-year  
Gross deposits  
Withdrawals and deaths  
   Net flows  
Transfers between fixed and variable accounts  
Other (1) 
Investment increase and change in market value  

$

$

$

$

$

$

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

 178    $
 30   
 208   
 2   
 210    $

 172    $
 26   
 198   
 3   
 201    $

 157   
 22   
 179   
 4   
 183   

3%
15%
5%
-33%

4%  

10%
18%
11%
-25%
10%

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

 6,396    $
 1,301   
 (1,402)  
 (101)  
 5   
 (139)  
 6,161    $

 5,863    $
 1,242   
 (1,377)  
 (135)  
 4   
 664   
 6,396    $

 16,207    $
 3,563   
 (2,095)  
 1,468   
 (68)  
 -   
 (166)  
 17,441    $

 13,653    $
 3,308   
 (2,558)  
 750   
 16   
 186   
 1,602   
 16,207    $

 16,221    $
 702   
 (1,565)  
 (863)  
 -   
 173   
 15,531    $

 15,786    $
 751   
 (1,657)  
 (906)  
 -   
 1,341   
 16,221    $

 38,824    $
 5,566   
 (5,062)  
 504   
 (63)  
 -   
 (132)  

 35,302    $
 5,301   
 (5,592)  
 (291)  
 20   
 186   
 3,607   

 4,888   
 1,157   
 (1,273)  
 (116)  
 (2)  
 1,093   
 5,863   

 9,540   
 2,954   
 (1,110)  
 1,844   
 12   
 -   
 2,257   
 13,653   

 14,450   
 841   
 (1,574)  
 (733)  
 (1)  
 2,070   
 15,786   

 28,878   
 4,952   
 (3,957)  
 995   
 9   
 -   
 5,420   

9%  
5%  
-2%  
25%  
25%  
NM  
-4%  

19%  
8%  
18%  
96%  
NM  
-100%  
NM  
8%  

3%  
-7%  
6%  
5%  
NM  
-87%  
-4%  

10%  
5%  
9%  
273%  
NM  
-100%  
NM  

1%  

20%
7%
-8%
-16%
300%
-39%
9%

43%
12%
NM
-59%
33%
NM
-29%
19%

9%
-11%
-5%
-24%
100%
-35%
3%

22%
7%
-41%
NM
122%
NM
-33%

10%

      Balance as of end-of-year (2) 

$

 39,133    $

 38,824    $

 35,302   

64 

 
 
 
                       
                          
 
 
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
                     
                        
 
 
  
  
     
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1)  Represents LINCOLN ALLIANCE® program assets held by a third-party trustee that were not previously included in the 
account value roll forward.  Effective January 1, 2010, all such LINCOLN ALLIANCE® program activity was included in 
the account value roll forward. 
Includes mutual fund account values and other third-party trustee-held assets.  These items are not included in the separate 
accounts reported on our Consolidated Balance Sheets as we do not have any ownership interest in them. 

(2) 

As of or for the Years Ended 
December 31, 
2010  

2011  

2009  

   Change Over Prior Year

2011  

2010  

Account Value Information 
Variable annuity deposits, excluding the fixed portion of 
   variable 
Net flows for variable annuities, excluding the fixed  
   portion of variable 
Change in market value on variable, excluding the fixed  
   portion of variable 
Transfers from the variable portion of variable annuity  
   products to the fixed portion of variable annuity 
   products 
Average daily variable annuity account values, excluding 
   the fixed portion of variable 
Average daily S&P 500 
Variable annuity account values, excluding the fixed  
   portion of variable 

$

 1,615 

  $

 1,614 

  $

 1,586 

 (497)  

 (544)  

 (302)   

0%  

9%  

2%

-80%

 (280)  

 1,687   

 2,843   

NM  

-41%

 (283)  

 (169)  

 (176)  

-67%  

 13,611   
   1,268.03   

 12,930   
   1,138.78   

 11,315   
 947.53   

5%  
11%  

 12,867   

 13,927   

 12,953   

-8%  

4%

14%
20%

8%

We charge expense assessments to cover insurance and administrative expenses.  Expense assessments are generally equal to a 
percentage of the daily variable account values.  Average daily account values are driven by net flows and the equity markets.  Our 
expense assessments include fees we earn for the services that we provide to our mutual fund programs.  In addition, for both our 
fixed and variable annuity contracts, we collect surrender charges when contract holders surrender their contracts during the 
surrender charge periods to protect us from premature withdrawals.  

Net Investment Income and Interest Credited 

Details underlying net investment income, interest credited (in millions) and our interest rate spread were as follows: 

Net Investment Income  
Fixed maturity securities, mortgage loans on real  
   estate and other, net of investment expenses  
Commercial mortgage loan prepayment and bond  
   makewhole premiums (1) 
Alternative investments (2) 
Surplus investments (3) 
      Total net investment income  

Interest Credited  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 719    $

 705    $

 681   

2%

4%

 21   
 1   
 52   
 793    $

 9   
 3   
 52   
 769    $

 5   
 1   
 45   
 732   

133%  
-67%  
0%  
3%  

80%
200%
16%
5%

 437    $

 440    $

 445   

-1%  

-1%

$

$

(1)  See “Consolidated Investments – Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for 

additional information. 

(2)  See “Consolidated Investments – Alternative Investments” below for additional information. 
(3)  Represents net investment income on the required statutory surplus for this segment and includes the effect of investment 
income on alternative investments for such assets that are held in the portfolios supporting statutory surplus versus the 
portfolios supporting product liabilities. 

65 

 
 
                          
  
  
                             
                             
 
 
  
  
 
  
 
 
  
 
 
  
  
  
  
  
 
  
 
 
  
 
 
  
  
  
  
  
  
 
  
 
 
  
 
 
  
  
  
 
 
 
    
  
    
  
    
  
  
 
 
 
    
  
    
  
    
  
  
    
  
    
  
    
  
  
 
 
 
    
  
    
  
    
  
  
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
                           
                              
 
 
  
  
     
  
    
  
    
  
  
  
  
     
  
    
  
    
  
  
  
  
     
  
    
  
    
  
  
  
 
 
  
 
 
  
 
 
                              
     
  
    
  
    
  
  
 
Interest Rate Spread 
Fixed maturity securities, mortgage loans on real 
   estate and other, net of investment expenses 
Commercial mortgage loan prepayment and bond 
   makewhole premiums 
Alternative investments 
   Net investment income yield on reserves 
   Interest rate credited to contract holders 

      Interest rate spread 

For the Years Ended December 31, 
2009  
2010  

2011  

Basis Point Change 
Over Prior Year 

2011  

2010  

5.53%  

5.70%  

5.76%  

 (17)  

0.16%  
0.01%  
5.70%  
3.32%  

2.38%  

0.08%  
0.02%  
5.80%  
3.49%  

2.31%  

0.04%  
0.01%  
5.81%  
3.70%  

2.11%  

 8   
 (1)  
 (10)  
 (17)  

 7   

 (6)

 4 
 1 
 (1)
 (21)

 20 

As of or for the Years Ended 
December 31, 
2010  

2011  

2009  

   Change Over Prior Year

2011  

2010  

$

Other Information 
Fixed annuity deposits, including the fixed portion of 
   variable 
Net flows for fixed annuities, including the fixed portion     
   of variable 
Transfers to the fixed portion of variable annuity  
   products from the variable portion of variable annuity 
   products 
Average invested assets on reserves 
Average fixed account values, including the fixed portion     
   of variable 
Fixed annuity account values, including the fixed portion     
   of variable 

 1,436    $

 1,332    $

 1,342   

8%  

 (106)  

 (347)  

 (62)  

69%  

 283   
 12,988   

 169   
 12,360   

 176   
 11,815   

 13,168   

 12,580   

 12,024   

 13,630   

 12,779   

 12,246   

67%  
5%  

5%  

7%  

-1%

NM

-4%
5%

5%

4%

A portion of our investment income earned is credited to the contract holders of our fixed annuity products, including the fixed 
portion of variable annuity contracts.  We expect to earn a spread between what we earn on the underlying general account 
investments supporting the fixed annuity product line, including the fixed portion of variable annuity contracts, and what we credit 
to our fixed annuity contract holders’ accounts, including the fixed portion of variable annuity contracts.  Commercial mortgage 
loan prepayments and bond makewhole premiums, investment income on alternative investments and surplus investment income 
can vary significantly from period to period due to a number of factors and, therefore, may contribute to investment income results 
that are not indicative of the underlying trends. 

Benefits 

Benefits for this segment include changes in benefit reserves and our expected costs associated with purchases of derivatives used 
to hedge our benefit ratio unlocking.  

66 

 
 
                          
  
  
  
  
  
  
                            
  
                             
 
 
  
  
  
 
  
 
  
  
  
 
  
  
 
  
 
  
  
  
 
  
  
  
  
  
  
  
  
  
  
 
                          
  
  
                             
                             
 
 
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
  
    
  
    
  
  
 
 
 
    
  
    
  
    
  
  
    
  
    
  
    
  
  
 
 
 
 
 
 
  
    
  
    
  
  
 
 
 
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
Underwriting, Acquisition, Insurance and Other Expenses  

Details underlying underwriting, acquisition, insurance and other expenses (in millions) were as follows: 

Underwriting, Acquisition, Insurance and 
   Other Expenses 
Commissions: 
   Deferrable 
   Non-deferrable 
General and administrative expenses 
Taxes, licenses and fees 
      Total expenses incurred 
DAC deferrals 
         Total expenses recognized before amortization 
DAC and VOBA amortization, net of interest: 
   Prospective unlocking - assumption changes 
   Prospective unlocking - model refinements 
   Retrospective unlocking 
   Amortization, net of interest, excluding unlocking 
            Total underwriting, acquisition, insurance 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 22    $
 45   
 273   
 13   
 353   
 (69)  
 284   

 -   
 3   
 (15)  
 72   

 27    $
 38   
 242   
 13   
 320   
 (67)  
 253   

 (16)  
 8   
 4   
 83   

 28   
 36   
 221   
 12   
 297   
 (69)  
 228   

 (8)  
 -   
 2   
 79   

-19%
18%
13%  
0%  
10%  
-3%  
12%  

100%  
-63%  
NM  
-13%  

-4%
6%
10%
8%
8%
3%
11%

-100%
NM
100%
5%

               and other expenses 

$

 344    $

 332    $

 301   

4%  

10%

DAC Deferrals 
As a percentage of annuity sales/deposits 

2.3%  

2.3%  

2.4%  

Commissions and other costs that vary with and are related primarily to the sale of annuity contracts are deferred to the extent 
recoverable and are amortized over the lives of the contracts in relation to EGPs.  Certain of our commissions, such as trail 
commissions that are based on account values, are expensed as incurred rather than deferred and amortized.  We do not pay 
commissions on sales of our mutual fund products, and distribution expenses associated with the sale of these mutual fund 
products are expensed as incurred. 

Income (Loss) from Operations 

Details underlying the results for Life Insurance (in millions) were as follows: 

RESULTS OF LIFE INSURANCE 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Operating Revenues 
Insurance premiums 
Insurance fees 
Net investment income 
Other revenues and fees 
   Total operating revenues 
Operating Expenses 
Interest credited 
Benefits 
Underwriting, acquisition, insurance and other expenses 
   Total operating expenses 
Income (loss) from operations before taxes 
Federal income tax expense (benefit) 

$

 441    $

 439    $

 1,979   
 2,294   
 25   
 4,739   

 1,235   
 1,669   
 948   
 3,852   
 887   
 283   

 1,934   
 2,186   
 31   
 4,590   

 1,199   
 1,734   
 908   
 3,841   
 749   
 236   

 392   
 1,901   
 1,975   
 27   
 4,295   

 1,185   
 1,373   
 923   
 3,481   
 814   
 245   

      Income (loss) from operations 

$

 604    $

 513    $

 569   

0%  
2%  
5%  
-19%  
3%  

3%  
-4%  
4%  
0%  
18%  
20%  

18%  

12%
2%
11%
15%
7%

1%
26%
-2%
10%
-8%
-4%

-10%

67 

 
 
 
                          
                             
 
 
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
 
 
                                
                                
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparison of 2011 to 2010 

Income from operations for this segment increased due primarily to the following: 

•  Higher net investment income, only partially offset by higher interest credited attributable to: 

(cid:131)  Growth in business in force; and 
(cid:131)  Actions implemented to reduce interest crediting rates;  
partially offset by: 
(cid:131)  New money rates averaging below our portfolio yields; 

•  Lower benefits attributable primarily to: 

(cid:131)  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); 

partially offset by: 
(cid:131)  Higher death claims; and 
(cid:131)  Model refinements and continued growth in our secondary guarantee life insurance business; and 

•  Higher insurance fees due to growth in insurance in force, partially offset by the effect of unlocking in 2011 as compared to 
2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – Unlocking” for more information). 

The increase in income from operations was partially offset primarily by an increase in underwriting, acquisition, insurance and 
other underwriting expenses attributable to: 

•  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, DSI 

and DFEL – Unlocking” for more information); 

•  Higher pricing of reserve financing transactions supporting our secondary guarantee UL and term business in reaction to the 
unfavorable market conditions experienced during the recession and our continued efforts to reduce the strain of these 
statutory reserves (see “Strategies to Address Statutory Reserve Strain” below for more information); and 

•  The effect of the inter-company reinsurance agreement effective December 31, 2010. 

Comparison of 2010 to 2009 

Income from operations for this segment decreased due primarily to the following: 

•  Higher benefits attributable to: 

(cid:131)  The effect of unlocking in 2010 as compared to 2009 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); 

(cid:131)  Higher death claims;  
(cid:131)  Harmonizing certain processes resulting in an increase in traditional product reserves; and 
(cid:131)  Continued growth in our secondary guarantee life insurance business; and 

•  More favorable tax return true-ups recorded in 2009 than in 2010. 

The decrease in income from operations was partially offset primarily by the following: 

•  Higher net investment income and relatively flat interest credited attributable to:   

(cid:131)  More favorable investment income on alternative investments and higher prepayment and bond makewhole premiums 

(see “Consolidated Investments – Alternative Investments” and “Consolidated Investments – Commercial Mortgage Loan 
Prepayment and Bond Makewhole Premiums” below); 

(cid:131)  Growth in business in force; and 
(cid:131)  Actions implemented to reduce interest crediting rates; and 

•  Lower underwriting, acquisition, insurance and other expenses attributable to: 

(cid:131)  The effect of unlocking in 2010 as compared to 2009 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information);  

partially offset by: 
(cid:131)  Reducing projected EGPs for this segment (discussed in “Additional Information” below) resulting in a higher 

amortization rate; and 

(cid:131)  Higher pricing of reserve financing transactions supporting our secondary guarantee UL and term business in reaction to 
the unfavorable market conditions experienced during the recession and our continued efforts to reduce the strain of 
these statutory reserves (see “Strategies to Address Statutory Reserve Strain” below for more information). 

68 

 
 
 
 
 
 
 
 
 
 
 
Strategies to Address Statutory Reserve Strain 

Our insurance subsidiaries have statutory surplus and RBC levels above current regulatory required levels.  Products containing 
secondary guarantees require reserves calculated under AG38.  Our insurance subsidiaries are employing strategies to reduce the 
strain of increasing AG38 and Valuation of Life Insurance Policies Model Regulation (“XXX”) statutory reserves associated with 
secondary guarantee UL and term products.  As discussed below, we have been successful in executing reinsurance solutions to 
release capital to Other Operations.  We expect to regularly execute transactions designed to release capital as we continue to sell 
products that are subject to these reserving requirements.  We also plan to refinance prior transactions with long-term structured 
solutions. 

Included in the LOCs issued as of December 31, 2011, and reported in the credit facilities table in Note 12, was approximately $2.0 
billion of long-dated LOCs issued to support inter-company reinsurance arrangements, of which approximately $200 million and 
$1.0 billion was issued for UL business with secondary guarantees through 2015 and 2031, respectively, and approximately $800 
million was issued for term business through 2023.  We have also used the proceeds from senior note issuances of approximately 
$1.1 billion to execute long-term structured solutions supporting secondary guarantee UL and term business.  LOCs and related 
capital market alternatives lower the capital effect of secondary guarantee UL products.  An inability to obtain the necessary LOC 
capacity or other capital market alternatives could affect our returns on our in-force secondary guarantee UL business.  However, 
we believe that our insurance subsidiaries have sufficient capital to support the increase in statutory reserves, based on our current 
reserve projections, if such structures are not available.  See “Part I – Item 1A. Risk Factors – Legislative, Regulatory and Tax – 
Changes to the calculation of reserves and attempts to mitigate the impact of Regulation XXX and Actuarial Guideline 38 may fail 
in whole or in part resulting in an adverse effect on our financial condition and results of operations” for further information on 
XXX and AG38 reserves.  See the table in “Underwriting, Acquisition, Insurance and Other Expenses” below for the presentation 
of our expenses associated with reserve financing. 

Additional Information 

We are in the process of completing the planned conversion of our actuarial valuation systems to a uniform platform for certain 
blocks of business.   See “Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – Unlocking” for more 
information.     

We expect to continue making strategic investments during 2012 that will result in higher expenses. 

We expect to manage the effects of spreads on near-term income from operations through portfolio management and, to a lesser 
extent, crediting rate actions, which assumes no significant changes in net flows into or out of our fixed accounts or other changes 
that may cause interest rate spreads to differ from our expectations.  During the third quarter of 2010, we lowered our new money 
investment yield assumption.  This assumption revision had the effect of lowering the projected EGPs for this segment, thereby 
increasing our rate of amortization, which results in higher DAC, VOBA and DFEL amortization and lower earnings for this 
segment.   

For information on interest rate spreads and the interest rate risk due to falling interest rates, see “Part I – Item 1A. Risk Factors – 
Market Conditions – Changes in interest rates and sustained low interest rates may cause interest rate spreads to decrease and 
changes in interest rates may also result in increased contract withdrawals” and “Part II – Item 7A. Quantitative and Qualitative 
Disclosures About Market Risk – Interest Rate Risk – Interest Rate Risk on Fixed Insurance Businesses – Falling Rates.” 

Sales are not recorded as a component of revenues (other than for traditional products) and do not have a significant effect on 
current quarter income from operations but are indicators of future profitability.  Generally, we have higher sales during the second 
half of the year with the fourth quarter being our strongest.  However, we face conditions in the marketplace as discussed in 
“Introduction – Executive Summary – Current Market Conditions” above that may challenge our sales volume in 2012.  For 
example, we are implementing pricing changes to our products that reflect the current low interest rate environment that we 
believe will lower our sales volumes and could potentially reduce our market share until competitive conditions change. 

We provide information about this segment’s operating revenue and operating expense line items, the period in which amounts are 
recognized, key drivers of changes and historical details underlying the line items and their associated drivers below. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

Insurance Premiums 

Insurance premiums relate to traditional products and are a function of the rates priced into the product and the level of insurance 
in force.  Insurance in force, in turn, is driven by sales, persistency and mortality experience.  

69 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
Insurance Fees 

Details underlying insurance fees, sales, net flows, account values and in-force face amount (in millions) were as follows: 

Insurance Fees 
Mortality assessments 
Expense assessments 
Surrender charges 
DFEL: 
   Deferrals 
   Amortization, net of interest: 
      Prospective unlocking - assumption changes 
      Prospective unlocking - model refinements 
      Retrospective unlocking 
      Amortization, net of interest, excluding unlocking 
            Total insurance fees 

Sales by Product 
UL: 
   Excluding MoneyGuard® 
   MoneyGuard® 
      Total UL 
VUL 
COLI and BOLI 
Term 

         Total sales 

Net Flows 
Deposits 
Withdrawals and deaths 
   Net flows 

Contract holder assessments 

Account Values  
UL (1) 
VUL (1) 
Interest-sensitive whole life  
   Total account values  

In-Force Face Amount  
UL and other (1) 
Term insurance (2) 

   Total in-force face amount  

$

$

$

$

$

$

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

 1,312    $
 935   
 96   

 1,287    $
 844   
 100   

 1,299   
 759   
 112   

2%
11%
-4%

-1%
11%
-11%

 (483)  

 (472)  

 (439)  

-2%  

-8%

 (11)  
 (26)  
 (4)  
 160   
 1,979    $

 56   
 (56)  
 24   
 151   
 1,934    $

 20   
 -   
 15   
 135   
 1,901   

NM  
54%  
NM  
6%  
2%  

180%
NM
60%
12%
2%

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 317 
 186   
 503   
 50   
 92   
 55   

 700    $

 353    $
 108   
 461   
 43   
 63   
 70   

 637    $

 397 
 67   
 464   
 36   
 51   
 59   

 610   

 5,393    $
 (1,710)
 3,683    $

 4,934    $
 (1,877)  
 3,057    $

 4,451   
 (2,030)
 2,421   

 3,286    $

 3,119    $

 2,996   

-10%  
72%  
9%  
16%  
46%  
-21%  

10%  

9%
9%
20%

5%

-11%
61%
-1%
19%
24%
19%

4%

11%
8%
26%

4%

As of December 31, 
2010  

2011  

   Change Over Prior Year

2009  

2011  

2010  

 28,052 
 4,929   
 2,297   
 35,278 

$

$

 26,199    $
 5,108   
 2,278   
 33,585    $

 24,994 
 4,468   
 2,282   
 31,744 

$  307,900 
 271,931   

$  297,837    $  291,879 
 248,726   

 265,154   

$  579,831 

$  562,991    $  540,605 

7%
-4%
1%
5%

3%
3%

3%

5%
14%
0%
6%

2%
7%

4%

(1)  Effective with the March 31, 2009, transfer of certain life insurance policies to a third party, UL and VUL account values were 
reduced by $938 million and $640 million, respectively, and UL and other face amount in force was reduced by $20.9 billion. 
(2)  Excludes $19.8 billion of face amount in force associated with our assumption of the mortality risk effective October 1, 2009, 

on the block of business mentioned in footnote one above. 

70 

 
 
 
                             
                             
 
 
  
 
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
                             
                             
 
 
  
 
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
                              
                              
 
 
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
Insurance fees relate only to interest-sensitive products and include mortality assessments, expense assessments (net of deferrals 
and amortization related to DFEL) and surrender charges.  Mortality and expense assessments are deducted from our contract 
holders’ account values.  These amounts are a function of the rates priced into the product and premiums received, face amount in 
force and account values.  Insurance in force, in turn, is driven by sales, persistency and mortality experience.  In-force growth 
should be considered independently with respect to term products versus UL and other products, as term products have a lower 
profitability relative to face amount compared to interest-sensitive and other products. 

Sales in the table above and as discussed above were reported as follows: 

•  UL (excluding linked-benefit products) and VUL (including COLI and BOLI) – first year commissionable premiums plus 5% 
of excess premiums received, including an adjustment for internal replacements of approximately 50% of commissionable 
premiums; 

•  MoneyGuard® (our linked-benefit product) – 15% of premium deposits; and 
•  Term – 100% of first year paid premiums. 

UL and VUL products with secondary guarantees represented approximately 38% of interest-sensitive life insurance in force as of 
December 31, 2011, and approximately 43% of sales for 2011.  Changes in the marketplace and product focuses are resulting in a 
shift in our business mix away from products with secondary guarantees to accumulation products like Indexed UL, VUL, and 
COLI.  For example, during the fourth quarter of 2011, UL and VUL products with secondary guarantees represented only 29% of 
sales.  Actuarial Guideline 37, or Variable Life Reserves for Guaranteed Minimum Death Benefits, and AG38 impose additional 
statutory reserve requirements for these products. 

Net Investment Income and Interest Credited 

Details underlying net investment income, interest credited (in millions) and our interest rate spread were as follows: 

Net Investment Income  
Fixed maturity securities, mortgage loans on real  
   estate and other, net of investment expenses  
Commercial mortgage loan prepayment and bond  
   makewhole premiums (1) 
Alternative investments (2) 
Surplus investments (3) 
      Total net investment income  

Interest Credited  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 2,092    $

 2,000    $

 1,942   

5%

3%

 23   
 62   
 117   
 2,294    $

 30   
 49   
 107   
 2,186    $

 12   
 (69)  
 90   
 1,975   

 1,235    $

 1,199    $

 1,185   

$

$

-23%  
27%  
9%  
5%  

3%  

150%
171%
19%
11%

1%

(1)  See “Consolidated Investments – Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for 

additional information. 

(2)  See “Consolidated Investments – Alternative Investments” below for additional information. 
(3)  Represents net investment income on the required statutory surplus for this segment and includes the effect of investment 
income on alternative investments for such assets that are held in the portfolios supporting statutory surplus versus the 
portfolios supporting product liabilities. 

71 

 
 
 
 
 
 
 
                              
                              
 
 
  
 
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
Interest Rate Yields and Spread 
Attributable to interest-sensitive products: 
Fixed maturity securities, mortgage loans on real 
   estate and other, net of investment expenses 
Commercial mortgage loan prepayment and bond 
   makewhole premiums 
Alternative investments 
      Net investment income yield on reserves 
Interest rate credited to contract holders 
         Interest rate spread 

Attributable to traditional products: 
Fixed maturity securities, mortgage loans on real 
   estate and other, net of investment expenses 
Commercial mortgage loan prepayment and bond 
   makewhole premiums 
Alternative investments 
      Net investment income yield on reserves 

Averages  
Attributable to interest-sensitive products:  
Invested assets on reserves (1) 
Account values - universal and whole life (1) 

Attributable to traditional products:  
Invested assets on reserves  

For the Years Ended December 31, 
2009  
2010  

2011  

Over Prior Year 

2011  

2010  

   Basis Point Change 

5.79%  

5.87%  

5.93%  

0.07%  
0.19%  
6.05%  
4.08%  
1.97%  

0.09%  
0.17%  
6.13%  
4.16%  
1.97%  

0.04%  
-0.25%  
5.72%  
4.23%  
1.49%  

 (8)  

 (2)  
 2   
 (8)  
 (8)  
 (0)  

5.90%  

6.12%  

5.99%  

 (22)  

0.03%  
0.01%  
5.94%  

0.07%  
0.02%  
6.21%  

0.01%  
0.00%  
6.00%  

 (4)  
 (1)  
 (27)  

 (6)

 5 
 42 
 41 
 (7)
 48 

 13 

 6 
 2 
 21 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 31,752    $
 30,066   

 29,391    $
 28,465   

 27,824   
 27,674   

8%  
6%  

6%
3%

 4,297   

 4,465   

 4,896   

-4%  

-9%

(1)  We experienced declines in our average invested assets on reserves and account values attributable to interest-sensitive 

products subsequent to the transfer of certain life insurance policies to a third party, which reduced these balances by $927 
million and $938 million, respectively, on March 31, 2009. 

A portion of the investment income earned for this segment is credited to contract holder accounts.  Invested assets will typically 
grow at a faster rate than account values because of the AG38 reserve requirements, which cause statutory reserves to grow at a 
faster rate than account values.  Invested assets are based upon the statutory reserve liabilities and are therefore affected by various 
reserve adjustments, including capital transactions providing relief from AG38 reserve requirements, which leads to a transfer of 
invested assets from this segment to Other Operations for use in other corporate purposes.  We expect to earn a spread between 
what we earn on the underlying general account investments and what we credit to our contract holders’ accounts.  We use our 
investment income to offset the earnings effect of the associated build of our policy reserves for traditional products.  Commercial 
mortgage loan prepayments and bond makewhole premiums and investment income on alternative investments can vary 
significantly from period to period due to a number of factors, and, therefore, may contribute to investment income results that are 
not indicative of the underlying trends.   

72 

 
 
                             
  
  
  
  
  
                            
  
                             
 
 
  
 
  
 
  
 
  
  
  
 
  
  
 
  
 
  
  
  
 
  
  
 
  
 
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
                              
                              
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
  
    
  
    
  
    
  
  
  
  
 
 
 
 
  
 
  
 
  
  
 
 
 
 
 
 
Benefits 

Details underlying benefits (dollars in millions) were as follows: 

   For the Years Ended December 31,     Change Over Prior Year
2009  

2010  

2010  

2011  

2011  

Benefits  
Death claims direct and assumed  
Death claims ceded  
Reserves released on death  
   Net death benefits  
Change in secondary guarantee life insurance  
   product reserves:  
      Prospective unlocking - assumption changes  
      Prospective unlocking - model refinements  
      Change in reserves, excluding unlocking  
Other benefits:  
   Prospective unlocking - assumption changes  
   Other benefits, excluding unlocking (1) 

$

 2,847    $
 (1,368)  
 (452)  
 1,027   

 2,538    $
 (1,154)  
 (433)  
 951   

 2,260   
 (993)  
 (394)  
 873   

 (297)  
 155   
 467   

 33   
 284   

 84   
 71   
 306   

 -   
 322   

 (3)  
 -   
 249   

 -   
 254   

         Total benefits  

$

 1,669    $

 1,734    $

 1,373   

Death claims per $1,000 of in-force  

 1.80   

 1.72   

 1.63   

(1) 

Includes primarily traditional product changes in reserves and dividends. 

12%  
-19%  
-4%  
8%  

NM  
118%  
53%  

NM  
-12%  

-4%  

5%  

12%
-16%
-10%
9%

NM
NM
23%

NM
27%

26%

6%

Benefits for this segment includes claims incurred during the period in excess of the associated reserves for its interest-sensitive 
and traditional products.  In addition, benefits includes the change in secondary guarantee life insurance product reserves.  The 
reserve for secondary guarantees is affected by changes in expected future trends of expense assessments causing unlocking 
adjustments to this liability similar to DAC, VOBA and DFEL. 

Underwriting, Acquisition, Insurance and Other Expenses 

Details underlying underwriting, acquisition, insurance and other expenses (in millions) were as follows: 

Underwriting, Acquisition, Insurance and 
   Other Expenses 
Commissions 
General and administrative expenses 
Expenses associated with reserve financing 
Taxes, licenses and fees 
   Total expenses incurred 
DAC and VOBA deferrals 
      Total expenses recognized before amortization 
DAC and VOBA amortization, net of interest 
   Prospective unlocking - assumption changes 
   Prospective unlocking - model refinements 
   Retrospective unlocking 
   Amortization, net of interest, excluding unlocking 
Other intangible amortization 
         Total underwriting, acquisition, insurance 
            and other expenses 

DAC and VOBA Deferrals 
As a percentage of sales 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

 678    $
 473   
 57   
 145   
 1,353   
 (948)  
 405   

 664    $
 451   
 37   
 129   
 1,281   
 (915)  
 366   

 215   
 (219)  
 12   
 531   
 4   

 129   
 (155)  
 28   
 536   
 4   

 676   
 451   
 6   
 115   
 1,248   
 (900)  
 348   

 33   
 -   
 42   
 496   
 4   

2%
5%  
54%  
12%  
6%  
-4%  
11%  

67%  
-41%  
-57%  
-1%  
0%  

-2%
0%
NM
12%
3%
-2%
5%

291%
NM
-33%
8%
0%

$

 948    $

 908    $

 923   

4%  

-2%

135.4%  

143.6%  

147.5%  

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Commissions and other general and administrative expenses that vary with and are related primarily to the production of new 
business are deferred to the extent recoverable and for our interest-sensitive products are generally amortized over the lives of the 
contracts in relation to EGPs.  For our traditional products, DAC and VOBA are amortized on either a straight-line basis or as a 
level percent of premium of the related contracts, depending on the block of business. 

When comparing DAC and VOBA deferrals as a percentage of sales for 2011 to 2010 and for 2010 to 2009, the decrease is 
primarily a result of incurred deferrable commissions declining at a rate higher than sales attributable primarily to changes in sales 
mix to products with lower commission rates. 

RESULTS OF GROUP PROTECTION 

Income (Loss) from Operations 

Details underlying the results for Group Protection (in millions) were as follows: 

  For the Years Ended December 31, 
2010  

2009  

2011  

   Change Over Prior Year

2011  

2010  

Operating Revenues 
Insurance premiums 
Net investment income 
Other revenues and fees 
   Total operating revenues 
Operating Expenses 
Interest credited 
Benefits 
Underwriting, acquisition, insurance and other expenses 
   Total operating expenses 
Income (loss) from operations before taxes 
Federal income tax expense (benefit) 

$

 1,778    $
 152   
 9   
 1,939   

 1,682    $
 141   
 8   
 1,831   

 3   
 1,314   
 467   
 1,784   
 155   
 54   

 3   
 1,296   
 422   
 1,721   
 110   
 38   

 1,579   
 127   
 7   
 1,713   

 3   
 1,116   
 403   
 1,522   
 191   
 67   

      Income (loss) from operations 

$

 101    $

 72    $

 124   

6%  
8%  
13%  
6%  

0%  
1%  
11%  
4%  
41%  
42%  

40%  

7%
11%
14%
7%

0%
16%
5%
13%
-42%
-43%

-42%

 For the Years Ended December 31,     Change Over Prior Year
2009  

2010  

2010  

2011  

2011  

Income (Loss) from Operations by Product Line 
Life 
Disability 
Dental 
   Total non-medical 
Medical 
      Income (loss) from operations 

$

$

Comparison of 2011 to 2010 

 34    $
 64   
 (2)  
 96   
 5   
 101    $

 37    $
 34   
 (4)  
 67   
 5   
 72    $

 42   
 79   
 (2)  
 119   
 5   
 124   

-8%
88%
50%
43%
0%
40%

-12%
-57%
-100%
-44%
0%
-42%

Income from operations for this segment increased due primarily to the following:   

•  More favorable non-medical loss ratio experience; 
•  Growth in insurance premiums driven by normal, organic business growth in our non-medical products; and 
•  Higher net investment income driven by an increase in business. 

The increase in income from operations was partially offset primarily by higher underwriting, acquisition, insurance and other 
expenses attributable to an increase in business and investments in strategic initiatives associated with enhancements to sales and 
distribution processes and improvements to technology platforms during 2011. 

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Comparison of 2010 to 2009 

Income from operations for this segment decreased due to unfavorable claims incidence and, to a lesser extent, termination 
experience on our long-term disability business and adverse mortality and morbidity experience on our life business resulting in a 
non-medical loss ratio of 76.2% during 2010 that was above the high end of our historical expected range of 71% to 74%.  

The decrease in income from operations was partially offset primarily by the following: 

•  Growth in insurance premiums driven by normal, organic business growth in our non-medical products and strong case 

persistency; and 

•  Higher net investment income driven by an increase in business and more favorable investment income on alternative 
investments within our surplus portfolio (see “Consolidated Investments – Alternative Investments” below for more 
information). 

Additional Information 

During 2011, our non-medical loss ratio was 72.9%, below the 76.2% we experienced during 2010, attributable primarily to 
improvement in disability claim incidence rates.  Non-medical loss ratios in general are likely to remain within our long-term 
expectation of 71% to 74% during 2012.  For every one percent increase in the loss ratio above our expectation, we would expect 
an approximate annual $10 million to $12 million decrease to income from operations.   

Management compares trends in actual loss ratios to pricing expectations because group-underwriting risks change over time.  We 
expect normal fluctuations in our composite non-medical loss ratios of this segment, as claims experience is inherently uncertain.  
We have taken actions to manage the effects of our loss ratio results, such as implementing price adjustments on our product lines 
upon renewal to better reflect our experience going forward.  In addition, we have been focusing on managing the higher volume 
of incidence through claims risk management, including contracting additional resources to help reduce caseloads and improve 
claim recovery experience so that incidence volumes do not detract from our claim recovery efforts.  We have also been employing 
tools to identify and support claimants who will return to work.  

We expect to continue making strategic investments during 2012 that will result in higher expenses.   

We are evaluating the potential effects that health care reform may have on the value and profitability of this segment’s products 
and income from operations, including, but not limited to, potential changes to traditional sources of income for our brokers who 
may seek additional portfolio options and/or modification to compensation structures. 

During the second quarter of 2011, we reviewed the discount rate assumptions associated with reserves for long-term disability and 
life waiver claim incurrals.  Due to the persistent decline in new money investment yields, we lowered the discount rate by 50 basis 
points to 4.25% on new incurrals, which decreased income from operations by $3 million during the second quarter of 2011.  For 
information on the effects of current interest rates on our long-term disability claim reserves, see “Part II – Item 7A. Quantitative 
and Qualitative Disclosures About Market Risk – Interest Rate Risk – Interest Rate Risk on Fixed Insurance Businesses – Falling 
Rates.”  

Sales relate to long-duration contracts sold to new contract holders and new programs sold to existing contract holders.  We 
believe that the trend in sales is an important indicator of development of business in force over time.   

We provide information about this segment’s operating revenue and operating expense line items, the period in which amounts are 
recognized, key drivers of changes and historical details underlying the line items and their associated drivers below. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Insurance Premiums 

Details underlying insurance premiums (in millions) were as follows: 

 For the Years Ended December 31,     Change Over Prior Year
2009  

2010  

2010  

2011  

2011  

Insurance Premiums by Product Line 
Life 
Disability 
Dental 
   Total non-medical 
Medical 

      Total insurance premiums 

Sales 

$

$

$

 693    $
 757   
 183   
 1,633   
 145   

 639    $
 727   
 167   
 1,533   
 149   

 584   
 692   
 149   
 1,425   
 154   

 1,778    $

 1,682    $

 1,579   

8%
4%
10%
7%
-3%

6%

 395    $

 353    $

 361   

12%  

9%
5%
12%
8%
-3%

7%

-2%

Our cost of insurance and policy administration charges are embedded in the premiums charged to our customers.  The premiums 
are a function of the rates priced into the product and our business in force.  Business in force, in turn, is driven by sales and 
persistency experience.  Sales in the table above are the combined annualized premiums for our life, disability and dental products.   

Net Investment Income 

We use our investment income to offset the earnings effect of the associated build of our policy reserves, which are a function of 
our insurance premiums and the yields on our invested assets. 

Benefits and Interest Credited 

Details underlying benefits and interest credited (in millions) and loss ratios by product line were as follows: 

 For the Years Ended December 31,     Change Over Prior Year
2009  

2010  

2010  

2011  

2011  

Benefits and Interest Credited by Product Line 
Life 
Disability 
Dental 
   Total non-medical 
Medical 
      Total benefits and interest credited  

$

$

 518    $
 529   
 143   
 1,190   
 127   
 1,317    $

 484    $
 548   
 136   
 1,168   
 131   
 1,299    $

Loss Ratios by Product Line 
Life 
Disability 
Dental 
   Total non-medical 
Medical 

74.8%  
69.9%  
77.9%  
72.9%  
87.9%  

75.8%  
75.4%  
81.5%  
76.2%  
87.6%  

 420   
 443   
 121   
 984   
 135   
 1,119   

72.0%  
64.0%  
81.7%  
69.1%  
87.9%  

7%
-3%
5%
2%
-3%
1%

15%
24%
12%
19%
-3%
16%

76 

 
 
 
                             
                             
 
 
  
 
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
                             
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
                             
                             
 
 
  
 
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
Underwriting, Acquisition, Insurance and Other Expenses  

Details underlying underwriting, acquisition, insurance and other expenses (in millions) were as follows: 

 For the Years Ended December 31,     Change Over Prior Year
2009  

2010  

2010  

2011  

2011  

Underwriting, Acquisition, Insurance and 
   Other Expenses 
Commissions 
General and administrative expenses 
Taxes, licenses and fees 
   Total expenses incurred 
DAC deferrals 
      Total expenses recognized before amortization 
DAC and VOBA amortization, net of interest 
         Total underwriting, acquisition, insurance 
               and other expenses 

DAC Deferrals 
As a percentage of insurance premiums 

$

 201    $
 244   
 41   
 486   
 (65)  
 421   
 46   

 190    $
 208   
 39   
 437   
 (61)  
 376   
 46   

 176   
 204   
 36   
 416   
 (59)  
 357   
 46   

6%
17%  
5%  
11%  
-7%  
12%  
0%  

$

 467    $

 422    $

 403   

11%  

8%
2%
8%
5%
-3%
5%
0%

5%

3.7%  

3.6%  

3.7%  

Expenses, excluding broker commissions, that vary with and are related primarily to the production of new business are deferred to 
the extent recoverable and are amortized on either a straight-line basis or as a level percent of premium of the related contracts 
depending on the block of business.  Broker commissions, which vary with and are related to paid premiums, are expensed as 
incurred.  The level of expenses is an important driver of profitability for this segment as group insurance contracts are offered 
within an environment that competes on the basis of price and service. 

RESULTS OF OTHER OPERATIONS 

Income (Loss) from Operations 

Details underlying the results for Other Operations (in millions) were as follows: 

  For the Years Ended December 31, 
2010  

2009  

2011  

   Change Over Prior Year

2011  

2010  

Operating Revenues 
Insurance premiums 
Net investment income 
Amortization of deferred gain on business 
   sold through reinsurance 
Media revenues (net) 
Other revenues and fees 
      Total operating revenues 
Operating Expenses 
Interest credited 
Benefits 
Media expenses 
Other expenses 
Interest and debt expense 
      Total operating expenses 
Income (loss) from operations before taxes 
Federal income tax expense (benefit) 

$

 1    $

 2    $

 307   

 326   

 72   
 77   
 4   
 461   

 113   
 126   
 69   
 90   
 285   
 683   
 (222)  
 (76)  

 72   
 75   
 12   
 487   

 120   
 139   
 59   
 176   
 286   
 780   
 (293)  
 (107)  

         Income (loss) from operations 

$

 (146)   $

 (186)   $

77 

 4   
 307   

 73   
 68   
 13   
 465   

 148   
 258   
 53   
 125   
 261   
 845   
 (380)  
 (143)  

 (237)  

-50%  
-6%  

0%  
3%  
-67%  
-5%  

-6%  
-9%  
17%  
-49%  
0%  
-12%  
24%  
29%  

22%  

-50%
6%

-1%
10%
-8%
5%

-19%
-46%
11%
41%
10%
-8%
23%
25%

22%

 
 
 
                                   
                                   
 
 
  
 
    
  
    
  
    
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
 
 
                                
                                
  
  
  
  
    
  
    
  
    
  
  
  
  
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparison of 2011 to 2010 

Loss from operations for Other Operations decreased due primarily to lower other expenses attributable to higher legal and 
merger-related expenses in 2010, partially offset by an assessment associated with the New York State Department of Financial 
Services’ liquidation plan for Executive Life Insurance Company of New York during 2011.  State guaranty funds assess insurance 
companies to cover losses to contract holders of insolvent or rehabilitated companies. 

The decrease in loss from operations was partially offset primarily by lower net investment income, net of interest credited, 
attributable to the following: 

•  Repurchases of common stock, net cash used in operating activities due primarily to interest payments and transfers to other 
segments for OTTI, partially offset by distributable earnings received from our insurance segments, resulting in lower average 
invested assets; and 

•  New money rates averaging below our portfolio yields. 

Comparison of 2010 to 2009 

Loss from operations for Other Operations decreased due primarily to the following: 

•  The unfavorable effect during 2009 related to rescinding the reinsurance agreement on certain disability income business sold 
to Swiss Re (discussed in “Reinsurance” below), which resulted in pre-tax increases in benefits of $78 million, interest credited 
of $15 million and other expenses of $5 million, partially offset by a $34 million tax benefit; 

•  Higher benefits during 2009 associated with our run-off disability income business due to increasing reserves supporting this 

business and writing off certain receivables upon rescinding the reinsurance agreement; and 

•  Higher net investment income due to distributable earnings received from our insurance segments, issuances of common stock 
and preferred stock and proceeds from the sale of Lincoln UK and Delaware, partially offset by redemption of our Series B 
preferred stock and repurchase and cancellation of associated common stock warrants, resulting in higher average invested 
assets. 

The decrease in loss from operations was partially offset primarily by the following:  

Settlement of the Transamerica litigation matter during 2010 (see Note 13 for more information); 

•  Higher other expenses due to:  

(cid:131) 
(cid:131)  More favorable state income tax true-ups in 2009; and 
(cid:131)  Higher branding expenses in 2010;  
partially offset by: 
(cid:131)  Restructuring charges for expense initiatives in 2009; and 
(cid:131)  Higher merger-related expenses in 2009; and 

•  Higher interest and debt expense attributable to higher average balances of outstanding debt during 2010. 

Additional Information 

The deferred gain on business sold through reinsurance will be fully amortized during the first half of 2017. 

The results of Other Operations include our thrift business.  We completed the liquidation of this business on November 30, 2011, 
which did not have a significant effect on the results of Other Operations. 

We provide information about Other Operations’ operating revenue and operating expense line items, the period in which 
amounts are recognized, key drivers of changes and historical details underlying the line items and their associated drivers below. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

Net Investment Income and Interest Credited  

We utilize an internal formula to determine the amount of capital that is allocated to our business segments.  Investment income 
on capital in excess of the calculated amounts is reported in Other Operations.  If regulations require increases in our insurance 
segments’ statutory reserves and surplus, the amount of capital retained by Other Operations would decrease and net investment 
income would be negatively affected.   

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Write-downs for OTTI decrease the recorded value of our invested assets owned by our business segments.  These write-downs 
are not included in the income from operations of our operating segments.  When impairment occurs, assets are transferred to the 
business segments’ portfolios and will reduce the future net investment income for Other Operations, but should not have an 
effect on a consolidated basis unless the impairments are related to defaulted securities.  Statutory reserve adjustments for our 
business segments can also cause allocations of invested assets between the affected segments and Other Operations. 

The majority of our interest credited relates to our reinsurance operations sold to Swiss Re in 2001.  A substantial amount of the 
business was sold through indemnity reinsurance transactions, which is still recorded in our consolidated financial statements.  The 
interest credited corresponds to investment income earnings on the assets we continue to hold for this business.  There is no effect 
to income or loss in Other Operations or on a consolidated basis for these amounts because interest earned on the blocks that 
continue to be reinsured is passed through to Swiss Re in the form of interest credited. 

Benefits 

Benefits are recognized when incurred for Institutional Pension products and disability income business. 

Other Expenses 

Details underlying other expenses (in millions) were as follows: 

Other Expenses  
General and administrative expenses:  
   Legal  
   Branding  
   Non-brand marketing  
   Other (1) 
      Total general and administrative expenses  
Merger-related expenses (2) 
Restructuring charges (recoveries) for expense  
   initiatives (3) 
Taxes, licenses and fees   
Inter-segment reimbursement associated with  
   reserve financing and LOC expenses (4) 
         Total other expenses  

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

$

 1    $
 29   
 4   
 38   
 72   
 -   

 -   
 27   

 77    $
 27   
 11   
 59   
 174   
 9   

 (1)  
 (4)  

 (9)  
 90    $

 (2)  
 176    $

 14   
 18   
 9   
 52   
 93   
 17   

 34   
 (19)  

 -   
 125   

-99%  
7%  
-64%  
-36%  
-59%  
-100%

100%

NM  

NM  
-49%  

NM
50%
22%
13%
87%
-47%

NM
79%

NM
41%

(1) 

(2) 

(3) 

Includes expenses that are corporate in nature including charitable contributions, amortization of media intangible assets with 
a definite life, other expenses not allocated to our business segments and inter-segment expense eliminations.  
Includes the result of actions undertaken by us to eliminate duplicate operations and functions as a result of the Jefferson-Pilot 
merger along with costs related to the implementation of our unified product portfolio and other initiatives.  These actions 
were completed during 2010.  Our cumulative integration expense was approximately $225 million, pre-tax, which excluded 
amounts capitalized or recorded as goodwill. 
Includes expenses associated with a restructuring plan implemented starting in December 2008 in response to the economic 
downturn and sustained market volatility, which focused on reducing expenses.  These actions were completed during 2009.  
Our cumulative pre-tax charges amounted to $41 million for severance, benefits and related costs associated with the plan for 
workforce reduction and other restructuring actions.   

(4)  Consists of reimbursements to Other Operations from the Life Insurance segment for the use of proceeds from certain 

issuances of senior notes that were used as long-term structured solutions, net of expenses incurred by Other Operations for 
its use of LOCs.   

Interest and Debt Expense 

Our current level of interest expense may not be indicative of the future due to, among other things, the timing of the use of cash, 
the availability of funds from our inter-company cash management program and the future cost of capital.  For additional 
information on our financing activities, see “Review of Consolidated Financial Condition – Liquidity and Capital Resources – 
Sources of Liquidity and Cash Flow – Financing Activities” below. 

79 

 
 
 
 
 
 
 
                  
                  
 
 
  
 
     
  
    
  
    
  
  
  
  
     
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
     
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
REALIZED GAIN (LOSS) AND BENEFIT RATIO UNLOCKING 

Details underlying realized gain (loss), after-DAC (1) and benefit ratio unlocking (in millions) were as follows:  

Components of Realized Gain (Loss), Pre-Tax 
Total operating realized gain (loss) 
Total excluded realized gain (loss) 

         Total realized gain (loss), pre-tax 

Reconciliation of Excluded Realized Gain (Loss) 
   Net of Benefit Ratio Unlocking, After-Tax 
Total excluded realized gain (loss) 
Benefit ratio unlocking 
         Excluded realized gain (loss) net of benefit ratio 
            unlocking, after-tax 

$

$

$

$

Components of Excluded Realized Gain (Loss) 
   Net of Benefit Ratio Unlocking, After-Tax 
Realized gain (loss) related to certain investments 
$
Gain (loss) on the mark-to-market on certain instruments  
Variable annuity net derivatives results: 
   Hedge program performance 
   Unlocking for GLB reserves hedged 
   GLB NPR component 
      Total variable annuity net derivatives results 
Indexed annuity forward-starting option 
Realized gain (loss) on sale of subsidiaries/businesses 
         Excluded realized gain (loss) net of benefit ratio 
            unlocking, after-tax 

$

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

 89    $

 (388)  

 (299)   $

 69    $

 (146)  
 (77)   $

 54   
 (1,200)  
 (1,146)  

29%  
NM  
NM  

28%
88%

93%

 (252)   $
 (14)  

 (95)   $
 10   

 (780)  
 89   

NM  
NM  

88%
-89%

 (266)   $

 (85)   $

 (691)  

NM  

88%

$

 (99)
 (54)

 (118)   $
 49   

 (350)  
 23   

 (106)
 (72)
 65 
 (113)
 -   
 -   

 (27)  
 18   
 (19)  
 (28)  
 12   
 -   

 103   
 (157)  
 (313)  
 (367)  
 2   
 1   

16%  
NM  

NM  
NM  
NM  
NM  
-100%  
NM  

66%
113%

NM
111%
94%
92%
NM
-100%

 (266)

$

 (85)   $

 (691)  

NM  

88%

(1)  DAC refers to the associated amortization of DAC, VOBA, DSI and DFEL and changes in other contract holder funds and 

funds withheld reinsurance liabilities. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

For information on our counterparty exposure, see “Part II – Item 7A. Quantitative and Qualitative Disclosures About Market 
Risk.”  

Comparison of 2011 to 2010  

We had higher realized losses in 2011 as compared to 2010 due primarily to the following: 

•  Losses on the mark-to-market on certain instruments during 2011 as compared to gains in 2010 attributable to spreads 

widening on corporate credit default swaps, partially offset by declines in interest rates leading to an increase in the value of 
our trading securities; and 

•  Higher losses on variable annuity net derivatives results attributable to: 

(cid:131)  Volatile capital markets during 2011 resulting in higher losses in our hedge program; and 
(cid:131)  The effect of unlocking in 2011 as compared to 2010 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); 

partially offset by: 
(cid:131)  Widening of our credit spreads during 2011 resulting in a favorable GLB NPR component (see “Variable Annuity Net 

Derivatives Results” below for a discussion of how our NPR adjustment is determined). 

80 

 
 
 
                             
  
 
 
  
  
    
  
    
  
    
  
  
  
  
 
 
 
  
 
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
  
  
  
 
  
  
 
  
  
 
  
  
  
  
  
 
 
 
 
  
 
  
 
  
  
                             
 
  
 
  
 
  
  
 
  
 
  
 
  
  
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
  
 
 
 
 
 
 
Comparison of 2010 to 2009 

We had lower realized losses in 2010 as compared to 2009 due primarily to the following: 

•  More favorable variable annuity net derivatives results attributable to: 

(cid:131)  Narrowing of our credit spreads during 2009 resulting in an unfavorable GLB NPR component (see “Variable Annuity 

Net Derivatives Results” below for a discussion of how our NPR adjustment is determined); and 

(cid:131)  The effect of unlocking in 2010 as compared to 2009 (see “Critical Accounting Policies and Estimates – DAC, VOBA, 

DSI and DFEL – Unlocking” for more information); 

partially offset by: 
(cid:131)  Less favorable hedge program performance; 

•  General improvement in the credit markets leading to a decline in OTTI (see “Consolidated Investments – Realized Gain 

(Loss) Related to Certain Investments” below for more information); and 

•  Higher gains on the mark-to-market on certain instruments attributable to spreads narrowing on corporate credit default swaps 

and declines in interest rates leading to an increase in the value of our trading securities. 

Operating Realized Gain (Loss) 

Operating realized gain (loss) includes indexed annuity net derivatives results representing the net difference between the change in 
the fair value of the S&P 500 call options that we hold and the change in the fair value of the embedded derivative liabilities of our 
indexed annuity products.  The change in the fair value of the liability for the embedded derivative represents the amount that is 
credited to the indexed annuity contract. 

Our GWB, GIB and 4LATER® features have elements of both benefit reserves and embedded derivative reserves.  We calculate 
the value of the embedded derivative reserves and the benefit reserves based on the specific characteristics of each GLB feature.  
For our GLBs that meet the definition of an embedded derivative under the Derivatives and Hedging Topic of the FASB ASC, we 
record them at fair value on our Consolidated Balance Sheets with changes in fair value recorded in realized gain (loss) on our 
Consolidated Statements of Income (Loss).  In bifurcating the embedded derivative, we attribute to the embedded derivative the 
portion of total fees collected from the contract holder that relates to the GLB riders (the “attributed fees”).  These attributed fees 
represent the present value of future claims expected to be paid for the GLB at the inception of the contract (the “net valuation 
premium”) plus a margin that a theoretical market participant would include for risk/profit (the “risk/profit margin”). 

We also include the risk/profit margin portion of the GLB attributed rider fees in operating realized gain (loss) and include the net 
valuation premium of the GLB attributed rider fees in excluded realized gain (loss).  For our Annuities and Retirement Plan 
Services segments, the excess of total fees collected from the contract holders over the GLB attributed rider fees is reported in 
insurance fees. 

Details underlying the effect to operating realized gain (loss) from unlocking (in millions) were as follows: 

Retrospective unlocking 

$ 

 39    $

 34    $

 20   

15%  

70%

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Realized Gain (Loss) Related to Certain Investments 

See “Consolidated Investments – Realized Gain (Loss) Related to Certain Investments” below. 

Gain (Loss) on the Mark-to-Market on Certain Instruments 

Gain (loss) on the mark-to-market on certain instruments, including those associated with our consolidated variable interest entities 
(“VIEs”) and trading securities represents changes in the fair values of certain derivative instruments (including the credit default 
swaps and contingent forwards associated with consolidated VIEs), total return swaps (embedded derivatives that are theoretically 
included in our various modified coinsurance and coinsurance with funds withheld reinsurance arrangements that have contractual 
returns related to various assets and liabilities associated with these arrangements) and trading securities. 

See Note 4 for information about our consolidated VIEs. 

Variable Annuity Net Derivatives Results 

Our variable annuity net derivatives results include the net valuation premium, the change in the GLB embedded derivative 
reserves and the change in the fair value of the derivative instruments we own to hedge them, including the cost of purchasing the 

81 

 
 
 
 
 
 
 
 
 
                             
  
 
 
 
  
 
 
 
 
 
 
 
hedging instruments.  In addition, these results include the changes in reserves not accounted for at fair value and resulting benefit 
ratio unlocking on our GDB and GLB riders and the change in the fair value of the derivative instruments we own to hedge them.  

We use derivative instruments to hedge our exposure to the risks and earnings volatility that result from changes in the GLB 
embedded derivative reserves.  The change in fair value of these derivative instruments is designed to generally offset the change in 
embedded derivative reserves.  Our variable annuity net derivatives results can be volatile especially when sudden and significant 
changes in equity markets and/or interest rates occur.  We do not attempt to hedge the change in the NPR component of the 
liability.  As of December 31, 2011, the net effect of the NPR resulted in a $211 million decrease in the liability for our GLB 
embedded derivative reserves.  The NPR factors affect the discount rate used in the calculation of the GLB embedded derivative 
reserve.  Our methodology for calculating the NPR component of the embedded derivative reserve utilizes an extrapolated 30-year 
NPR spread curve applied to a series of expected cash flows over the expected life of the embedded derivative.  Our cash flows 
consist of both expected fees to be received from contract holders and benefits to be paid, and these cash flows are different on a 
pre- and post- NPR basis.  We utilize a model based on our holding company’s credit default swap (“CDS”) spreads adjusted for 
items, such as the liquidity of our holding company CDS.  Because the guaranteed benefit liabilities are contained within our 
insurance subsidiaries, we apply items, such as the effect of our insurance subsidiaries’ claims-paying ratings compared to holding 
company credit risk and the over-collateralization of insurance liabilities, in order to determine factors that are representative of a 
theoretical market participant’s view of the NPR of the specific liability within our insurance subsidiaries.   

Details underlying the NPR component and associated effect to our GLB embedded derivative reserves (dollars in millions) were 
as follows:   

As of 

As of 

December 31, September 30,

2011  

2011  

As of 
June 30, 
2011  

As of 

As of 

March 31,  December 31,

2011  

2010  

10-year CDS spread 
NPR factor related to 10-year CDS spread 
Unadjusted embedded derivative liability 

  $

3.65%     
0.43%     
 2,418     $

4.42%     
0.51%     
 2,642     $

2.02%      
0.24%      
   $ 

 306 

1.78%     
0.17%     
 112     $

1.98% 
0.17% 
 389  

Estimating what the absolute amount of the NPR effect will be period to period is difficult due to the utilization of all cash flows 
and the shape of the spread curve.  Currently, we estimate that if the NPR factors as of December 31, 2011, were to have been 
zero along all points on the spread curve, then the NPR offset to the unadjusted liability would have resulted in an unfavorable 
effect to net income of approximately $315 million, pre-DAC and pre-tax.  Alternatively, if the NPR factors were 20 basis points 
higher along all points on the spread curve as of December 31, 2011, then there would have been a favorable effect to net income 
of approximately $120 million, pre-DAC and pre-tax.  In the preceding two sentences, “DAC” refers to the associated 
amortization of DAC, VOBA, DSI and DFEL.  Changing market conditions could cause this relationship to deviate significantly in 
future periods.  Sensitivity within this range is primarily a result of volatility in our CDS spreads and the slope of the CDS spread 
term structure. 

For additional information on our guaranteed benefits, see “Critical Accounting Policies and Estimates – Derivatives – Guaranteed 
Living Benefits” above.   

Indexed Annuity Forward-Starting Option 

The liability for the forward-starting option reflects changes in the fair value of embedded derivative liabilities related to index call 
options we may purchase in the future to hedge contract holder index allocations applicable to future reset periods for our indexed 
annuity products accounted for under the Derivatives and Hedging and the Fair Value Measurements and Disclosures Topics of 
the FASB ASC.  These fair values represent an estimate of the cost of the options we will purchase in the future, discounted back 
to the date of the balance sheet, using current market indications of volatility and interest rates, which can vary significantly from 
period to period due to a number of factors and therefore can provide results that are not indicative of the underlying trends.   

82 

 
 
 
 
                    
  
   
  
     
   
 
                    
                    
  
  
  
    
  
 
    
    
 
 
 
 
 
Details underlying our consolidated investment balances (in millions) were as follows: 

CONSOLIDATED INVESTMENTS 

As of December 31, 
2010  
2011  

Percentage of 
Total Investments 
As of December 31, 
2010  
2011  

   $ 

   $ 

 75,433     $
 700    
 76,133    
 139    
 2,675    
 6,942    
 137    
 2,884    
 3,151    
 807    
 262    
 93,130     $

 68,030    
 584    
 68,614    
 197    
 2,596    
 6,752    
 202    
 2,865    
 1,076    
 750    
 288    
 83,340    

81.0%  
0.8%  
81.8%  
0.1%  
2.9%  
7.4%  
0.1%  
3.1%  
3.4%  
0.9%  
0.3%  
100.0%  

81.6%   
0.7%   
82.3%   
0.2%   
3.1%   
8.1%   
0.3%   
3.5%   
1.3%   
0.9%   
0.3%   
100.0%   

Investments 
AFS securities: 
   Fixed maturity 
   VIEs' fixed maturity 
      Total fixed maturity 
   Equity 
Trading securities 
Mortgage loans on real estate 
Real estate 
Policy loans 
Derivative investments 
Alternative investments 
Other investments 
         Total investments 

Investment Objective 

Invested assets are an integral part of our operations.  We follow a balanced approach to investing for both current income and 
prudent risk management, with an emphasis on generating sufficient current income, net of income tax, to meet our obligations to 
customers, as well as other general liabilities.  This balanced approach requires the evaluation of expected return and risk of each 
asset class utilized, while still meeting our income objectives.  This approach is important to our asset-liability management because 
decisions can be made based upon both the economic and current investment income considerations affecting assets and liabilities.  
For a discussion on our risk management process, see “Item 7A. Quantitative and Qualitative Disclosures About Market Risk.” 

Investment Portfolio Composition and Diversification 

Fundamental to our investment policy is diversification across asset classes.  Our investment portfolio, excluding cash and invested 
cash, is composed of fixed maturity securities, mortgage loans on real estate, real estate (either wholly-owned or in joint ventures) 
and other long-term investments.  We purchase investments for our segmented portfolios that have yield, duration and other 
characteristics that take into account the liabilities of the products being supported.   

We have the ability to maintain our investment holdings throughout credit cycles because of our capital position, the long-term 
nature of our liabilities and the matching of our portfolios of investment assets with the liabilities of our various products.  

Fixed Maturity and Equity Securities Portfolios 

Fixed maturity securities and equity securities consist of portfolios classified as AFS and trading.  Mortgage-backed and private 
securities are included in both of the AFS and trading portfolios. 

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Details underlying our fixed maturity and equity securities portfolios by industry classification (in millions) are presented in the 
tables below.  These tables agree in total with the presentation of AFS securities in Note 5; however, the categories below represent 
a more detailed breakout of the AFS portfolio; therefore, the investment classifications listed below do not agree to the investment 
categories provided in Note 5. 

As of December 31, 2011 

  Unrealized         

Amortized   Unrealized   Losses 
  Gains 

Fair 
  and OTTI     Value 

Cost 

Fixed Maturity AFS Securities  
Industry corporate bonds:  
   Financial services  
   Basic industry  
   Capital goods  
   Communications  
   Consumer cyclical  
   Consumer non-cyclical  
   Energy  
   Technology  
   Transportation  
   Industrial other  
   Utilities  
Collateralized mortgage and other obligations ("CMOs"): 
   Agency backed  
   Non-agency backed  
Mortgage pass through securities ("MPTS"):  
   Agency backed  
   Non-agency backed  
Commercial mortgage-backed securities ("CMBS"):  
   Non-agency backed  
Corporate asset-backed securities ("ABS"):  
   CDOs  
   Commercial real estate ("CRE") CDOs  
   Credit card  
   Home equity  
   Manufactured housing  
   Auto loan  
   Other  
Municipals:  
   Taxable  
   Tax-exempt  
Government and government agencies:  
   United States  
   Foreign  
Hybrid and redeemable preferred securities  
      Total fixed maturity AFS securities  

Equity AFS Securities  
         Total AFS securities  
Trading Securities (1) 
            Total AFS and trading securities  

$

 8,926    $
 3,394   
 3,933   
 3,247   
 3,226   
 7,956   
 5,026   
 1,682   
 1,360   
 755   
 10,644   

 607    $
 323   
 455   
 364   
 345   
 1,190   
 690   
 192   
 166   
 74   
 1,457   

 3,226   
 1,481   

 2,982   
 1   

 1,642   

 88   
 33   
 790   
 905   
 85   
 52   
 246   

 3,452   
 38   

 1,468   
 1,746   
 1,277   
 69,661   

 135   
 69,796   
 2,301   

 357   
 12   

 179   
 -   

 73   

 -   
 -   
 47   
 3   
 5   
 1   
 29   

 565   
 1   

 232   
 152   
 50   
 7,569   

 16   
 7,585   
 408   

% 
Fair 
Value 

12.3%
4.8%
5.8%
4.7%
4.6%
12.0%
7.5%
2.5%
2.0%
1.1%
15.8%

4.7%
1.7%

4.2%
0.0%

 158    $ 
 27   
 9   
 37   
 36   
 1   
 6   
 3   
 1   
 3   
 27   

 -   
 199   

 -   
 -   

 9,375   
 3,690   
 4,379   
 3,574   
 3,535   
 9,145   
 5,710   
 1,871   
 1,525   
 826   
 12,074   

 3,583   
 1,294   

 3,161   
 1   

 115   

 1,600   

2.1%

0.1%
0.0%
1.1%
0.8%
0.1%
0.1%
0.4%

5.3%
0.1%

2.2%
2.5%
1.5%
100.0%

 6   
 13   
 -   
 271   
 1   
 -   
 1   

 9   
 -   

 -   
 4   
 170   
 1,097   

 12   
 1,109   
 34   

 82   
 20   
 837   
 637   
 89   
 53   
 274   

 4,008   
 39   

 1,700   
 1,894   
 1,157   
 76,133   

 139   
 76,272   
 2,675   

$

 72,097    $

 7,993    $

 1,143    $ 

 78,947   

84 

 
 
                  
                  
    
 
    
 
                  
  
 
                  
 
 
  
 
 
  
 
 
  
     
  
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
    
  
    
  
 
  
  
  
 
 
 
  
 
 
 
  
    
  
    
  
 
  
  
  
 
 
 
  
 
 
 
  
    
  
    
  
 
  
  
  
 
 
 
  
    
  
    
  
 
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
  
 
As of December 31, 2010 

  Unrealized         

Amortized   Unrealized   Losses 
  Gains 

Fair 
  and OTTI     Value 

Cost 

Fixed Maturity AFS Securities  
Industry corporate bonds:  
   Financial services  
   Basic industry  
   Capital goods  
   Communications  
   Consumer cyclical  
   Consumer non-cyclical  
   Energy  
   Technology  
   Transportation  
   Industrial other  
   Utilities  
CMOs:  
   Agency backed  
   Non-agency backed  
MPTS:  
   Agency backed  
   Non-agency backed  
CMBS:  
   Non-agency backed  
ABS:  
   CDOs  
   CRE CDOs  
   Credit card  
   Home equity  
   Manufactured housing  
   Auto loan  
   Other  
Municipals:  
   Taxable  
   Tax-exempt  
Government and government agencies:  
   United States  
   Foreign  
Hybrid and redeemable preferred securities  

$

 8,377    $
 2,478   
 3,425   
 3,050   
 2,772   
 7,259   
 4,533   
 1,414   
 1,379   
 884   
 9,800   

 438    $
 203   
 243   
 251   
 185   
 628   
 428   
 108   
 116   
 53   
 708   

 3,975   
 1,718   

 2,978   
 2   

 2,144   

 128   
 46   
 831   
 1,002   
 110   
 162   
 211   

 3,219   
 3   

 931   
 1,438   
 1,476   

 308   
 16   

 106   
 -   

 95   

 22   
 -   
 33   
 6   
 3   
 2   
 21   

 27   
 -   

 120   
 94   
 56   

% 
Fair 
Value 

12.7%
3.9%
5.3%
4.8%
4.2%
11.5%
7.2%
2.2%
2.2%
1.4%
15.2%

6.2%
2.1%

4.5%
0.0%

 148    $ 
 20   
 45   
 32   
 47   
 20   
 17   
 9   
 3   
 10   
 62   

 1   
 259   

 5   
 -   

 8,667   
 2,661   
 3,623   
 3,269   
 2,910   
 7,867   
 4,944   
 1,513   
 1,492   
 927   
 10,446   

 4,282   
 1,475   

 3,079   
 2   

 186   

 2,053   

3.0%

 8   
 14   
 4   
 268   
 4   
 -   
 1   

 94   
 -   

 2   
 7   
 135   

0.2%
0.0%
1.3%
1.1%
0.2%
0.2%
0.3%

4.6%
0.0%

1.5%
2.2%
2.0%

100.0%

 142   
 32   
 860   
 740   
 109   
 164   
 231   

 3,152   
 3   

 1,049   
 1,525   
 1,397   

 68,614   

 197   
 68,811   
 2,596   
 71,407   

      Total fixed maturity AFS securities  

 65,745   

 4,270   

 1,401   

Equity AFS Securities  
         Total AFS securities  
Trading Securities (1) 
            Total AFS and trading securities  

 179   
 65,924   
 2,340   
 68,264    $

$

 25   
 4,295   
 297   
 4,592    $

 7   
 1,408   
 41   
 1,449    $ 

(1)  Certain of our trading securities support our modified coinsurance arrangements (“Modco”) and the investment results are 

passed directly to the reinsurers.  Refer to the “Trading Securities” section for further details. 

85 

 
                  
                  
    
 
    
 
                  
  
 
                  
 
 
  
 
 
  
 
 
  
     
  
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
  
    
  
    
  
    
  
  
  
 
 
 
  
 
 
 
  
    
  
    
  
    
  
  
  
 
 
 
  
    
  
    
  
    
  
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
  
    
  
    
  
    
  
    
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
  
 
 
AFS Securities 

In accordance with the AFS accounting guidance, we reflect stockholders’ equity as if unrealized gains and losses were actually 
recognized, and consider all related accounting adjustments that would occur upon such a hypothetical recognition of unrealized 
gains and losses.  Such related balance sheet effects include adjustments to the balances of DAC, VOBA, DFEL, other contract 
holder funds and deferred income taxes.  Adjustments to each of these balances are charged or credited to accumulated OCI.  For 
instance, DAC is adjusted upon the recognition of unrealized gains or losses because the amortization of DAC is based upon an 
assumed emergence of gross profits on certain insurance business.  Deferred income tax balances are also adjusted because 
unrealized gains or losses do not affect actual taxes currently paid.   

The quality of our AFS fixed maturity securities portfolio, as measured at estimated fair value and by the percentage of fixed 
maturity securities invested in various ratings categories, relative to the entire fixed maturity AFS security portfolio (in millions) was 
as follows: 

Rating Agency  
Equivalent  
Designation (1) 

NAIC  
Designation (1)    
Investment Grade Securities  

1   
2   

   Aaa / Aa / A  
   Baa  

   Total investment grade securities  

Below Investment Grade Securities  
   Ba  
   B  
   Caa and lower  
   In or near default  

3   
4   
5   
6   

   Total below investment grade securities     
      Total fixed maturity AFS securities  

   $ 

Total securities below investment  
   grade as a percentage of total  
   fixed maturity AFS securities  

As of December 31, 2011 
Fair 
Value 

  % of 
  Total 

   Amortized  
Cost 

As of December 31, 2010 
Fair 
   Value 

  % of 
  Total 

   Amortized    
Cost 

   $ 

 42,436    $
 23,323   
 65,759   

 47,490   
 25,237   
 72,727   

62.4%   $
33.1%  
95.5%  

 40,573    $ 
 21,032   
 61,605   

 42,769   
 22,286   
 65,055   

 2,466   
 960   
 318   
 158   
 3,902   
 69,661    $

 2,350   
 750   
 218   
 88   
 3,406   
 76,133   

3.1%  
1.0%  
0.3%  
0.1%  
4.5%  
100.0%   $

 2,620   
 796   
 476   
 248   
 4,140   
 65,745    $ 

 2,403   
 665   
 325   
 166   
 3,559   
 68,614   

5.6%  

4.5%  

6.3%  

5.2%  

62.3%
32.5%
94.8%

3.5%
1.0%
0.5%
0.2%
5.2%
100.0%

(1)  Based upon the rating designations determined and provided by the National Association of Insurance Commissioners 

(“NAIC”) or the major credit rating agencies (Fitch Ratings (“Fitch”), Moody’s Investors Service (“Moody’s”) and S&P).  For 
securities where the ratings assigned by the major credit agencies are not equivalent, the second highest rating assigned is 
used.  For those securities where ratings by the major credit rating agencies are not available, which does not represent a 
significant amount of our total fixed maturity AFS securities, we base the ratings disclosed upon internal ratings.   

Comparisons between the NAIC ratings and rating agency designations are published by the NAIC.  The NAIC assigns securities 
quality ratings and uniform valuations, which are used by insurers when preparing their annual statements.  The NAIC ratings are 
similar to the rating agency designations of the Nationally Recognized Statistical Rating Organizations for marketable bonds.  
NAIC ratings 1 and 2 include bonds generally considered investment grade (rated Baa3 or higher by Moody’s, or rated BBB- or 
higher by S&P and Fitch), by such ratings organizations.  However, securities rated NAIC 1 and NAIC 2 could be deemed below 
investment grade by the rating agencies as a result of the current RBC rules for residential mortgage-backed securities (“RMBS”) 
and CMBS for statutory reporting.  NAIC ratings 3 through 6 include bonds generally considered below investment grade (rated 
Ba1 or lower by Moody’s, or rated BB+ or lower by S&P and Fitch).  

We have identified direct and indirect exposure to select countries in Europe that are currently experiencing stress in the credit 
markets, notably Greece, Ireland, Italy, Portugal, Spain, Hungary and Cyprus.  These countries were identified due to high credit 
spreads and political and economic uncertainty in these countries.  The exposure was determined by country of domicile, provided 
that a meaningful portion of revenues is generated from the country of domicile.  As of December 31, 2011, we had direct 
sovereign exposure only to Italy with an amortized cost of $3 million and fair value of $2 million.   We had no exposure to any 
issuers, sovereign or non-sovereign, located in Greece, Hungary or Cyprus.  Our non-sovereign exposure in Ireland, Italy, Portugal 
and Spain was limited to two large banks in which we had investments with an amortized cost and fair value of $77 million as of 
December 31, 2011.   

86 

 
 
 
 
               
  
  
  
  
  
 
 
  
  
  
 
 
  
 
  
 
 
  
     
  
 
  
  
  
 
 
  
  
  
 
 
  
  
    
  
    
  
  
  
    
  
    
  
  
  
  
 
 
  
  
  
 
 
  
  
  
 
 
  
  
  
 
 
  
  
 
 
  
  
    
  
    
  
  
  
    
  
    
  
  
  
    
  
    
  
  
  
    
  
    
  
  
  
  
 
  
  
 
  
  
 
 
 
 
Our total non-banking and non-sovereign AFS securities exposure to Ireland, Italy, Portugal and Spain had an amortized cost of 
$770 million and a fair value of $798 million as of December 31, 2011, of which approximately 50% was related to large 
multinational companies domiciled in those countries.  The detailed breakout by country was as follows (in millions): 

Spain 
Ireland 
Italy 
Portugal 

   Total 

Amortized   
Cost 

Fair 
Value 

$ 

$ 

 367    $ 
 215   
 148   
 40   

 770    $ 

 386   
 227   
 154   
 31   

 798   

We purchased a European subordinated investment grade financial index hedge in the amount of €35 million with a maturity of 
December 20, 2016, to provide some protection on possible defaults on our European investments.  

We manage European and other investment risks through our internal investment department and outside asset managers.  The 
risk management is focused on monitoring spreads, pricing and monitoring of global economic developments.  We have 
incorporated these risks into our stress testing. 

As of December 31, 2011 and 2010, 67.4% and 79.8%, respectively, of the total publicly traded and private securities in an 
unrealized loss status were rated as investment grade.  See Note 5 for maturity date information for our fixed maturity investment 
portfolio.  Our gross unrealized losses on AFS securities as of December 31, 2011, decreased $299 million.  This change was 
attributable to a decline in overall market yields, which was driven by market uncertainty and weakening economic activity.  As 
more fully described in Note 1, we regularly review our investment holdings for OTTI.  We believe the unrealized loss position as 
of December 31, 2011, does not represent OTTI as we do not intend to sell these debt securities, it is not more likely than not that 
we will be required to sell the debt securities before recovery of their amortized cost basis, the estimated future cash flows are equal 
to or greater than the amortized cost basis of the debt securities, or we have the ability and intent to hold the equity securities for a 
period of time sufficient for recovery.  For further information on our unrealized losses on AFS securities see “Composition by 
Industry Categories of our Unrealized Losses on AFS Securities” below. 

Selected information for certain AFS securities in a gross unrealized loss position (dollars in millions) was as follows: 

Gross  
   Unrealized  
Losses 
and 
   OTTI 

As of December 31, 2011 
  Estimated    Estimated   
   Average   
Years 
until 

Years 
until Call   
or  

  Maturity    Recovery   

Fair 
Value 

CMBS 
Hybrid and redeemable 
   preferred securities 

$ 

 324    $ 

 115   

1 to 41 

 677   

 170   

1 to 55 

27  

31  

Subordination Level 
Current 
22.1% 

  Origination
15.3% 

N/A 

    N/A 

As provided in the table above, many of the securities in these categories are long-dated with some of the preferred securities being 
perpetual.  This is purposeful as it matches the long-term nature of our liabilities associated with our life insurance and annuity 
products.  See “Item 7A. Quantitative and Qualitative Disclosures About Market Risk” where we present information related to 
maturities of securities and the expected cash flows for rate sensitive liabilities and maturities of our holding company debt, which 
also demonstrates the long-term nature of the cash flows associated with these items.  Because of this relationship, we do not 
believe it will be necessary to sell these securities before they recover or mature.  For these securities, the estimated range and 
average period until recovery is the call or maturity period.  It is difficult to predict or project when the securities will recover as it 
is dependent upon a number of factors including the overall economic climate.  We do not believe it is necessary to impair these 
securities as long as the expected future cash flows are projected to be sufficient to recover the amortized cost of these securities.  

The actual range and period until recovery could vary significantly depending on a variety of factors, many of which are out of our 
control.  There are several items that could affect the length of the period until recovery, such as the pace of economic recovery, 
level of delinquencies, performance of the underlying collateral, changes in market interest rates, exposures to various industry or 
geographic conditions, market behavior and other market conditions. 

87 

 
 
           
  
           
  
  
  
  
  
  
  
  
 
 
 
 
 
           
           
     
  
  
       
 
           
     
  
       
 
           
     
  
  
  
       
 
           
  
  
  
           
  
  
   
     
  
     
  
  
  
  
  
  
       
 
  
  
  
  
 
 
 
We concluded that it is not more likely than not that we will be required to sell the fixed maturity AFS securities before recovery of 
their amortized cost basis, that the estimated future cash flows are equal to or greater than the amortized cost basis of the debt 
securities and that we have the ability to hold the equity AFS securities for a period of time sufficient for recovery.  This conclusion 
is consistent with our asset-liability management process.  Management considers the following as part of the evaluation: 

•  The current economic environment and market conditions; 
•  Our business strategy and current business plans; 
•  The nature and type of security, including expected maturities and exposure to general credit, liquidity, market and interest rate 

risk;  

•  Our analysis of data from financial models and other internal and industry sources to evaluate the current effectiveness of our 

hedging and overall risk management strategies;  

•  The current and expected timing of contractual maturities of our assets and liabilities, expectations of prepayments on 

investments and expectations for surrenders and withdrawals of life insurance policies and annuity contracts;  

•  The capital risk limits approved by management; and 
•  Our current financial condition and liquidity demands. 

To determine the recoverability of a debt security, we consider the facts and circumstances surrounding the underlying issuer 
including, but not limited to, the following: 

•  Historic and implied volatility of the security; 
•  Length of time and extent to which the fair value has been less than amortized cost;  
•  Adverse conditions specifically related to the security or to specific conditions in an industry or geographic area;  
•  Failure, if any, of the issuer of the security to make scheduled payments; and 
•  Recoveries or additional declines in fair value subsequent to the balance sheet date.  

As reported on our Consolidated Balance Sheets, we had $97.6 billion of investments and cash, which exceeded the liabilities for 
our future obligations under insurance policies and contracts, net of amounts recoverable from reinsurers, which totaled $82.8 
billion as of December 31, 2011.  If it were necessary to liquidate securities prior to maturity or call to meet cash flow needs, we 
would first look to those securities that are in an unrealized gain position, which had a fair value of $69.1 billion, excluding 
consolidated VIEs in the amount of $700 million, as of December 31, 2011, rather than selling securities in an unrealized loss 
position.  The amount of cash that we have on hand at any point of time takes into account our liquidity needs in the future, other 
sources of cash, such as the maturities of investments, interest and dividends we earn on our investments and the on-going cash 
flows from new and existing business.   

See “AFS Securities – Evaluation for Recovery of Amortized Cost” in Note 1 and Note 5 for additional discussion. 

As of December 31, 2011 and 2010, the estimated fair value for all private securities was $9.3 billion and $8.4 billion, respectively, 
representing approximately 10% of total invested assets. 

For information regarding our VIEs’ fixed maturity securities, see Note 1 and Note 4. 

Trading Securities 

Trading securities, which in certain cases support reinsurance funds withheld and our Modco reinsurance agreements, are carried at 
estimated fair value and changes in estimated fair value are recorded in net income as they occur.  Investment results for these 
certain portfolios, including gains and losses from sales, are passed directly to the reinsurers through the contractual terms of the 
reinsurance arrangements.  Offsetting these amounts in certain cases are corresponding changes in fair value of the embedded 
derivative liability associated with the underlying reinsurance arrangement.  See Notes 1 and 9 for more information regarding our 
accounting for Modco. 

Mortgage-Backed Securities (“MBS”) (Included in AFS and Trading Securities) 

Our fixed maturity securities include MBS.  These securities are subject to risks associated with variable prepayments.  This may 
result in differences between the actual cash flow and maturity of these securities than that expected at the time of purchase.  
Securities that have an amortized cost greater than par and are backed by mortgages that prepay faster than expected will incur a 
reduction in yield or a loss.  Those securities with an amortized cost lower than par that prepay faster than expected will generate 
an increase in yield or a gain.  In addition, we may incur reinvestment risks if market yields are lower than the book yields earned 
on the securities.  Prepayments occurring slower than expected have the opposite effect.  We may incur reinvestment risks if 
market yields are higher than the book yields earned on the securities and we are forced to sell the securities.  The degree to which 
a security is susceptible to either gains or losses is influenced by:  the difference between its amortized cost and par; the relative 

88 

 
 
 
 
 
 
 
 
 
 
 
 
sensitivity of the underlying mortgages backing the assets to prepayment in a changing interest rate environment; and the 
repayment priority of the securities in the overall securitization structure.  

We limit the extent of our risk on MBS by prudently limiting exposure to the asset class, by generally avoiding the purchase of 
securities with a cost that significantly exceeds par, by purchasing securities backed by stable collateral and by concentrating on 
securities with enhanced priority in their trust structure.  Such securities with reduced risk typically have a lower yield (but higher 
liquidity) than higher-risk MBS.  A significant amount of assets in our MBS portfolio are either guaranteed by U.S. government-
sponsored enterprises or are supported in the securitization structure by junior securities enabling the assets to achieve high 
investment grade status. 

Our exposure to subprime mortgage lending is limited to investments in banks and other financial institutions that may be affected 
by subprime lending and direct investments in CDOs, ABS and RMBS.  Mortgage-related ABS are backed by home equity loans 
and RMBS are backed by residential mortgages.  These securities are backed by loans that are characterized by borrowers of 
differing levels of creditworthiness:  prime; Alt-A; and subprime.  Prime lending is the origination of residential mortgage loans to 
customers with excellent credit profiles.  Alt-A lending is the origination of residential mortgage loans to customers who have 
prime credit profiles but lack documentation to substantiate income.  Subprime lending is the origination of loans to customers 
with weak or impaired credit profiles.   

Delinquency and loss rates on residential mortgages and home equity loans have been showing positive trends, and as long as the 
unemployment rate remains stable to improving, we expect these trends to continue.  We continue to expect to receive payments 
in accordance with contractual terms for a significant amount of our securities, largely due to the seniority of the claims on the 
collateral of the securities that we own.  The tranches of the securities will experience losses according to their seniority level with 
the least senior (or most junior), typically the unrated residual tranche, taking the initial loss.  The credit ratings of our securities 
reflect the seniority of the securities that we own.  Our RMBS had a market value of $8.3 billion and an unrealized gain of $365 
million, or 4%, as of December 31, 2011. 

89 

 
 
 
 
 
The market value of AFS securities and trading securities backed by subprime loans was $442 million and represented less than 1% 
of our total investment portfolio as of December 31, 2011.  AFS securities represented $428 million, or 97%, and trading securities 
represented $14 million, or 3%, of the subprime exposure as of December 31, 2011.  AFS securities and trading securities rated A 
or above represented 45% of the subprime investments and $223 million in market value of our subprime investments was backed 
by loans originating in 2005 and forward.  The table below summarizes our investments in AFS securities backed by pools of 
residential mortgages (in millions): 

Prime Agency 
Fair 
Value 

   Cost 

Amortized 

  Prime/ Non-Agency  
Amortized
  Cost 

Fair 
   Value 

As of December 31, 2011 
Alt-A 

Subprime 

Total 

Fair 
  Value 

Amortized
  Cost 

Fair 
  Value 

Amortized 
   Cost 

Fair 
  Value 

Amortized
  Cost 

   Total by rating (1)(2)(3) 

$ 

 6,747    $ 

 6,211  $ 

 835   $

$

$

$

 7,689 
 905 

 8,594 

 6,315 
 163 
 173 
 143 
 1,800 

$ 

 6,743    $ 
 4   

 6,207  $ 
 4 

 835   $
 -  

$ 

 6,747    $ 

 6,211  $ 

 835   $

 911  $
 - 

 911  $

 461   $
 205  

 666   $

 567   $
 280  

 847   $

 -    $ 

 4   $

 428   

 621  

 8,039
 637

 428    $ 

 625   $

 8,676

$ 

 6,672    $ 
 60   
 15   
 -   
 -   

 6,142  $ 
 56 
 13 
 - 
 - 

 62   $
 52  
 54  
 52  
 615  

$ 

 1,562    $ 
 842   
 246   
 1,097   
 240   
 1,197   
 1,074   
 489   

 1,445  $ 
 754 
 217 
 963 
 217 
 1,121 
 1,020 
 474 

 215   $
 119  
 162  
 339  
 -  
 -  
 -  
 -  

 60    $
 51 
 56 
 55 
 689 

 911  $

 221  $
 141 
 175 
 374 
 - 
 - 
 - 
 - 

 32   $
 6  
 33  
 63  
 532  

 666   $

 228   $
 245  
 158  
 35  
 -  
 -  
 -  
 -  

 31   $
 6    
 36    
 64    
 710    

 847   $

 255   $
 300    
 237    
 55    
 -    
 -    
 -    
 -    

 79    $ 
 44   
 64   
 23   
 218   

 82   $
 50  
 68  
 24  
 401  

 6,845
 162
 166
 138
 1,365

 428    $ 

 625   $

 8,676

$

 8,594 

 209    $ 
 158   
 60   
 -   
 -   
 1   
 -   
 -   

 265   $
 230  
 128  
 -  
 -  
 2  
 -  
 -  

 2,214
 1,364
 626
 1,471
 240
 1,198
 1,074
 489

$

 2,186 
 1,425 
 757 
 1,392 
 217 
 1,123 
 1,020 
 474 

$ 

 6,747    $ 

 6,211  $ 

 835   $

 911  $

 666   $

 847   $

 428    $ 

 625   $

 8,676

$

 8,594 

Type  
RMBS  
ABS home equity  
   Total by type (1)(2) 

Rating  
AAA  
AA  
A  
BBB  
BB and below  

Origination Year  
2004 and prior  
2005   
2006   
2007  
2008  
2009  
2010  
2011   
   Total by origination  
      year (1)(2) 

Total AFS RMBS as a  
   percentage of total  
   AFS securities  

Total prime/non-agency,    
   Alt-A and subprime  
   as a percentage of  

   total AFS securities  

11.4% 

12.3% 

2.5% 

3.4% 

(1)  Does not include the fair value of trading securities totaling $265 million, which support our Modco reinsurance agreements 
because investment results for these agreements are passed directly to the reinsurers.  The $265 million in trading securities 
consisted of $241 million prime, $10 million Alt-A and $14 million subprime.   

(2)  Does not include the amortized cost of trading securities totaling $255 million, which support our Modco reinsurance 

agreements because investment results for these agreements are passed directly to the reinsurers.  The $255 million in trading 
securities consisted of $225 million prime, $13 million Alt-A and $17 million subprime.   

(3)  Based upon the rating designations determined and provided by the major credit rating agencies (Fitch, Moody’s and S&P).  
For securities where the ratings assigned by the major credit agencies are not equivalent, the second highest rating assigned is 
used.  For those securities where ratings by the major credit rating agencies are not available, which does not represent a 
significant amount of our total fixed maturity AFS securities, we base the ratings disclosed upon internal ratings.  

None of these investments included any direct investments in subprime lenders or mortgages.  We are not aware of material 
exposure to subprime loans in our alternative asset portfolio. 

90 

 
 
               
 
               
 
 
 
               
               
 
     
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
  
  
  
 
 
 
 
  
 
 
     
  
  
 
 
 
 
      
  
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
     
  
  
 
 
 
 
      
  
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
 
 
  
 
 
  
  
  
 
 
 
 
      
  
  
 
 
 
     
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
     
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
     
  
    
        
 
    
      
 
    
      
  
    
 
 
 
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
     
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
     
  
    
        
 
    
      
 
    
      
  
    
 
    
      
 
     
  
    
        
 
    
      
 
    
      
  
    
 
 
 
 
 
 
The following summarizes our investments in AFS securities backed by pools of commercial mortgages (in millions): 

As of December 31, 2011 

Multiple Property 
Fair 
Value 

  Amortized  
   Cost 

Single Property 
Fair 
  Value 

  Amortized  
Cost 

CRE CDOs 

Total 

Fair 
  Value 

  Amortized   
Cost 

Fair 
   Value 

  Amortized
Cost 

Type   
CMBS  
CRE CDOs  
   Total by type (1)(2) 

Rating  
AAA  
AA  
A  
BBB  
BB and below  
   Total by rating (1)(2)(3) 

$ 

$ 

$ 

$ 

 1,553  $ 
 - 
 1,553  $ 

 1,551
 -
 1,551

$

$

 1,028    $ 
 215   
 134   
 108   
 68   
 1,553    $ 

 967   $
 213  
 138  
 114  
 119  
 1,551   $

$ 

Origination Year  
2004 and prior  
2005   
2006   
2007   
2010   
   Total by origination year (1)(2) $ 

Total AFS securities backed         
   by pools of commercial   
   mortgages as a percentage   
   of total AFS securities  

 901  $ 
 325 
 136 
 136 
 55 
 1,553  $ 

 893
 309
 149
 146
 54
 1,551

$

$

 47  $
 - 
 47  $

 14  $
 10 
 5 
 5 
 13 
 47  $

 23  $
 23 
 1 
 - 
 - 
 47  $

 91
 -
 91

 13
 10
 6
 6
 56
 91

 23
 60
 8
 -
 -
 91

$

$

$

$

$

$

 -  $

 20 
 20  $

 -  $
 - 
 1 
 7 
 12 
 20  $

 4  $
 7 
 9 
 - 
 - 
 20  $

 -  $ 

 33 
 33  $ 

 1,600  $
 20 
 1,620  $

 1,642
 33
 1,675

 -  $ 
 - 
 1 
 8 
 24 
 33  $ 

 1,042  $
 225 
 140 
 120 
 93 
 1,620  $

 5  $ 
 8 
 20 
 - 
 - 
 33  $ 

 928  $
 355 
 146 
 136 
 55 
 1,620  $

 980
 223
 145
 128
 199
 1,675

 921
 377
 177
 146
 54
 1,675

2.1%  

2.4%

(1)  Does not include the fair value of trading securities totaling $34 million, which support our Modco reinsurance agreements 
because investment results for these agreements are passed directly to the reinsurers.  The $34 million in trading securities 
consisted of $31 million CMBS and $3 million CRE CDOs.   

(2)  Does not include the amortized cost of trading securities totaling $39 million, which support our Modco reinsurance 

agreements because investment results for these agreements are passed directly to the reinsurers.  The $39 million in trading 
securities consisted of $35 million CMBS and $4 million CRE CDOs.   

(3)  Based upon the rating designations determined and provided by the major credit rating agencies (Fitch, Moody’s and S&P).  
For securities where the ratings assigned by the major credit agencies are not equivalent, the second highest rating assigned is 
used.  For those securities where ratings by the major credit rating agencies are not available, which does not represent a 
significant amount of our total fixed maturity AFS securities, we base the ratings disclosed upon internal ratings.   

As of December 31, 2011, the amortized cost and fair value of our exposure to Monoline insurers was $593 million and $537 
million, respectively.   

Composition by Industry Categories of our Unrealized Losses on AFS Securities 

When considering unrealized gain and loss information, it is important to recognize that the information relates to the status of 
securities at a particular point in time and may not be indicative of the status of our investment portfolios subsequent to the 
balance sheet date.  Further, because the timing of the recognition of realized investment gains and losses through the selection of 
which securities are sold is largely at management’s discretion, it is important to consider the information provided below within 
the context of the overall unrealized gain or loss position of our investment portfolios.  These are important considerations that 
should be included in any evaluation of the potential effect of unrealized loss securities on our future earnings.   

91 

 
 
               
               
 
 
  
               
               
 
 
 
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
 
               
    
  
    
  
    
  
  
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
  
 
 
  
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
               
    
  
    
  
    
  
  
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
  
 
 
  
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
  
 
 
 
 
 
The composition by industry categories of all securities in unrealized loss status (in millions), was as follows: 

Fair 
Value 

% 
Fair 
Value 

As of December 31, 2011 

  Amortized   Amortized    

Loss 

Loss 

% 

   Unrealized   Unrealized

% 

Cost 

Cost 

$ 

 680   
 1,507   
 946   
 324   
 108   
 155   
 217   
 67   
 102   
 117   
 40   
 159   
 87   

10.5%   $
23.2%  
14.5%  
5.0%  
1.7%  
2.4%  
3.3%  
1.0%  
1.6%  
1.8%  
0.6%  
2.4%  
1.3%  

 972   
 1,769   
 1,142   
 439   
 136   
 182   
 240   
 88   
 122   
 129   
 51   
 170   
 97   

   and OTTI   and OTTI
26.3%
23.6%
17.7%
10.4%
2.5%
2.4%
2.1%
1.9%
1.8%
1.1%
1.0%
1.0%
0.9%

 292   
 262   
 196   
 115   
 28   
 27   
 23   
 21   
 20   
 12   
 11   
 11   
 10   

12.7%   $ 
23.2%  
15.0%  
5.8%  
1.8%  
2.4%  
3.2%  
1.2%  
1.6%  
1.7%  
0.7%  
2.2%  
1.3%  

 1,994   
 6,503   

$ 

30.7%  
100.0%   $

 2,075   
 7,612   

27.2%  
100.0%   $ 

 81   
 1,109   

7.3%
100.0%

8.5%  

10.9%  

100.0%  

ABS 
Banking 
CMOs 
CMBS 
Property and casualty insurers 
Media - non-cable 
Electric 
Retailers 
Paper 
Life 
Local authorities 
Wirelines 
Brokerage 
Industries with unrealized losses 
    less than $10 million 
      Total by industry 

Total by industry as a percentage 
   of total AFS securities 

As of December 31, 2011, the amortized cost and fair value of securities subject to enhanced analysis and monitoring for potential 
changes in unrealized loss status was $1,015 million and $701 million, respectively.  

Mortgage Loans on Real Estate 

The following tables summarize key information on mortgage loans on real estate (in millions): 

As of December 31, 2011   As of December 31, 2010   
Carrying    
Value 

  Carrying   
Value 

% 

% 

Credit Quality Indicator  
Current  
Delinquent and in foreclosure (1) 

   Total mortgage loans on real estate  

$ 

$ 

 6,854   
 88   

 6,942   

98.7%   $
1.3%  

 6,699   
 53   

99.2%  
0.8%  

100.0%   $

 6,752   

100.0%  

(1)  As of December 31, 2011 and 2010, there were 16 and 10 mortgage loans on real estate that were delinquent and in 

foreclosure, respectively. 

92 

 
 
           
       
  
  
  
 
  
 
 
  
 
  
     
  
 
           
    
 
 
    
 
           
 
 
           
 
 
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
    
  
  
  
    
  
  
  
    
  
  
  
 
  
    
  
  
  
    
  
  
  
    
  
  
  
  
  
 
  
  
  
  
 
 
 
 
               
              
  
  
  
               
 
 
 
  
  
  
 
  
   
  
 
  
  
  
 
 
By Segment 
Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 

As of December 31, 
2010  
2011  

   $ 

 1,341     $
 1,080      
 3,731      
 278      
 512      

 1,172     
 920     
 3,856     
 285     
 519     

   Total mortgage loans on real estate 

   $ 

 6,942     $

 6,752     

As of 

December 31,       

2011  

Allowance for Losses 
Balance as of beginning-of-year 
   Additions 
   Charge-offs, net of recoveries 

   $ 

      Balance as of end-of-year 

   $ 

 13         
 24         
 (6)        

 31         

Property Type 
Office building 
Industrial 
Retail 
Apartment 
Mixed use 
Hotel/Motel 
Other commercial 
   Total 

Geographic Region 
Pacific 
South Atlantic 
East North Central 
West South Central 
Mountain 
East South Central 
Middle Atlantic 
West North Central 
New England 

   Total 

As of December 31, 2011           
Carrying  

Value 

% 

   State Exposure 

As of December 31, 2011
Carrying  

Value 

% 

$ 

$ 

$ 

 2,207   
 1,775   
 1,557   
 1,022   
 152   
 132   
 97   
 6,942   

 1,965   
 1,689   
 671   
 656   
 553   
 475   
 442   
 349   
 142   

31.8%   CA 
25.6%   TX 
22.4%   MD 
14.7%   VA 
2.2%   NC 
1.9%   TN 
1.4%   FL 
100.0%   WA 

   GA 
   AZ 
28.3%   IN 
24.3%   IL 
9.7%   NV 
9.5%   OH 
8.0%   PA 
6.8%   NY 
6.4%   MN 
5.0%   Other states under 2% 
2.0%  

  Total 

$ 

 6,942   

100.0%  

$ 

$ 

 1,579   
 636   
 420   
 350   
 285   
 279   
 272   
 264   

 233   
 216   
 208   
 189   
 184   
 177   
 174   
 150   
 149   
 1,177   
 6,942   

22.7%
9.2%
6.1%
5.0%
4.1%
4.0%
3.9%
3.8%

3.4%
3.1%
3.0%
2.7%
2.7%
2.5%
2.5%
2.2%
2.1%
17.0%
100.0%

93 

 
 
           
  
 
  
           
  
   
 
  
     
  
    
  
 
  
     
     
     
     
 
           
  
       
 
  
           
    
           
  
       
 
  
     
  
       
 
  
    
     
    
     
    
    
 
              
              
  
          
  
              
 
          
 
    
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
              
    
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
 
As of December 31, 2011   
Principal
Amount

% 

As of December 31, 2011
Principal
Amount

% 

Origination Year 
2004 and prior 
2005 
2006 
2007 
2008 
2009 
2010 

2011 
   Total 

$ 

$ 

 2,486   
 783   
 647   
 911   
 796   
 148   
 280   
 909   
 6,960   

   Future Principal Payments    
$ 

35.7%   2012  
11.3%   2013  
9.3%   2014  
13.1%   2015  
11.4%   2016  
2.1%   2017 and thereafter 
4.0%  

  Total 

13.1%  
100.0%  

 309   
 379   
 402   
 622   
 518   
 4,730   
 6,960   

4.4%
5.4%
5.8%
8.9%
7.5%
68.0%
100.0%

$ 

The global financial markets and credit market conditions experienced a period of extreme volatility and disruption that began in 
the second half of 2007 and continued and substantially increased throughout 2008 that led to a decrease in the overall liquidity and 
availability of capital in the mortgage loan market, and in particular a decrease in activity by securitization lenders.  These 
conditions and the overall economic downturn put pressure on the fundamentals of mortgage loans through rising vacancies, 
falling rents and falling property values.  

See Note 5 for information regarding our loan-to-value and debt-service coverage ratios. 

There were 12 and 9 impaired mortgage loans on real estate, or 1% and less than 1% of the total dollar amount of mortgage loans 
on real estate as of December 31, 2011 and 2010, respectively.  The carrying value on the mortgage loans on real estate that were 
two or more payments delinquent as of December 31, 2011, was $76 million, or 1% of total mortgage loans on real estate.  The 
total principal and interest past due on the mortgage loans on real estate that were two or more payments delinquent as of 
December 31, 2011, was $41 million.  The carrying value of the mortgage loans on real estate that were two or more payments 
delinquent as of December 31, 2010, was $48 million, or less than 1% of total mortgage loans on real estate.  The total principal 
and interest past due on the mortgage loans on real estate that were two or more payments delinquent as of December 31, 2010, 
was $5 million.  See Note 1 for more information regarding our accounting policy relating to the impairment of mortgage loans on 
real estate. 

Alternative Investments 

Investment income (loss) on alternative investments by business segment (in millions) was as follows: 

Annuities  
Retirement Plan Services  
Life Insurance  
Group Protection  
Other Operations  
   Total (1) 

For the Years Ended December 31, 

   Change Over Prior Year

2011  

2010  

2009  

2011  

2010  

$

$

 10    $
 6   
 71   
 3   
 -   
 90    $

 14    $
 10   
 63   
 5   
 1   
 93    $

 3   
 2   
 (66)  
 1   
 5   
 (55)  

-29%
-40%
13%
-40%
-100%
-3%

NM
NM
195%
NM
-80%
269%

(1)  Represents net investment income on the alternative investments supporting the required statutory surplus of our insurance 

businesses. 

As of December 31, 2011 and 2010, alternative investments included investments in approximately 96 and 95 different 
partnerships, respectively, and the portfolio represented less than 1% of our overall invested assets.  The partnerships do not 
represent off-balance sheet financing and generally involve several third-party partners.  Some of our partnerships contain capital 
calls, which require us to contribute capital upon notification by the general partner.  These capital calls are contemplated during 
the initial investment decision and are planned for well in advance of the call date.  The capital calls are not material in size and are 
not material to our liquidity.  Alternative investments are accounted for using the equity method of accounting and are included in 
other investments on our Consolidated Balance Sheets. 

94 

 
 
              
        
              
 
  
  
        
 
  
              
 
  
        
 
  
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
        
    
  
 
        
    
  
  
 
 
 
 
 
 
                     
                     
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As discussed in “Critical Accounting Policies and Estimates – Investments – Valuation of Alternative Investments,” we update the 
carrying value of our alternative investment portfolio whenever audited financial statements of the investees for the preceding year 
become available.  Net investment income (loss) derived from our consolidated alternative investments by segment (in millions) 
related to the effect of preceding year audit adjustments recorded during the indicated year at the investee was as follows: 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
   Total 

Non-Income Producing Investments 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

$

 4    $
 2   
 30   
 2   
 38    $

 2    $
 1   
 14   
 1   
 18    $

 (3)  
 (3)  
 (65)  
 (1)  
 (72)  

100%
100%
114%
100%
111%

167%
133%
122%
200%
125%

As of December 31, 2011 and 2010, the carrying amount of fixed maturity securities, mortgage loans on real estate and real estate 
that were non-income producing was $14 million and $17 million, respectively.  

Net Investment Income 

Details underlying net investment income (in millions) and our investment yield were as follows: 

For the Years Ended December 31, 

   Change Over Prior Year

2011  

2010  

2009  

2011  

2010  

Net Investment Income  
Fixed maturity AFS securities  
VIEs' fixed maturity AFS securities  
Equity AFS securities  
Trading securities  
Mortgage loans on real estate  
Real estate  
Standby real estate equity commitments  
Policy loans  
Invested cash  
Commercial mortgage loan prepayment and bond  
   makewhole premiums (1) 
Alternative investments (2) 
Consent fees  
Other investments  
      Investment income  
Investment expense  

$

 3,842    $
 14 
 5   
 154   
 408   
 22   
 1   
 165   
 4   

 82   
 90   
 3   
 (27)  
 4,763   
 (111)  

 3,694    $
 14   
 6   
 157   
 424   
 24   
 1   
 169   
 7   

 67   
 93   
 8   
 (3)  
 4,661   
 (120)  

 3,474   
 -   
 8   
 159   
 462   
 18   
 1   
 172   
 15   

 24   
 (55)  
 5   
 9   
 4,292   
 (114)  

         Net investment income  

$

 4,652    $

 4,541    $

 4,178   

4%
0%
-17%
-2%
-4%
-8%
0%
-2%
-43%

22%
-3%
-63%
NM
2%
8%

2%

6%
NM
-25%
-1%
-8%
33%
0%
-2%
-53%

179%
269%
60%
NM
9%
-5%

9%

(1)  See “Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for additional information. 
(2)  See “Alternative Investments” above for additional information. 

95 

 
 
        
           
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                        
                        
 
 
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
    
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest Rate Yield 
Fixed maturity securities, mortgage loans on real 
   estate and other, net of investment expenses 
Commercial mortgage loan prepayment and bond 
   makewhole premiums 
Alternative investments 
Consent fees 

      Net investment income yield on invested assets 

For the Years Ended December 31, 
2009  
2010  

2011  

Over Prior Year 

2011  

2010  

   Basis Point Change 

5.49%  

5.63%  

5.81%  

 (14)  

 (18)

0.10%  
0.11%  
0.00%  

5.70%  

0.09%  
0.12%  
0.01%  

5.85%  

0.03%  
-0.08%  
0.01%  

5.77%  

 1   
 (1)  
 (1)  

 (15)  

 6 
 20 
 - 

 8 

Average invested assets at amortized cost 

$

For the Years Ended December 31, 
2009  
2010  
 72,359   
 77,558    $

2011  
 81,640    $

   Change Over Prior Year

2011  

2010  

5%  

7%

We earn investment income on our general account assets supporting fixed annuity, term life, whole life, UL, interest-sensitive 
whole life and fixed portion of retirement plan and VUL products.  The profitability of our fixed annuity and life insurance 
products is affected by our ability to achieve target spreads, or margins, between the interest income earned on the general account 
assets and the interest credited to the contract holder on our average fixed account values, including the fixed portion of variable.  
Net investment income and the interest rate yield table each include commercial mortgage loan prepayments and bond makewhole 
premiums, alternative investments and contingent interest and standby real estate equity commitments.  These items can vary 
significantly from period to period due to a number of factors and therefore can provide results that are not indicative of the 
underlying trends. 

The increase in net investment income when comparing 2011 to 2010 was attributable to higher prepayment and bond makewhole 
premiums (see “Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums” below for more information) and 
higher invested assets driven primarily by favorable net flows on fixed account values, including the fixed portion of variable, 
partially offset by new money rates averaging below our portfolio yields. 

Standby Real Estate Equity Commitments 

Historically, we have entered into standby commitments, which obligated us to purchase real estate at a specified cost if a third-
party sale does not occur within approximately one year after construction is completed.  These commitments were used by a 
developer to obtain a construction loan from an outside lender on favorable terms.  In return for issuing the commitment, we 
received an annual fee and a percentage of the profit when the property is sold.  During 2009, we suspended the practice of 
entering into new standby real estate commitments. 

As of December 31, 2011, we did not have any standby real estate equity commitments.  During 2011, we funded commitments of 
$19 million and recorded a gain of $6 million due to our funding being less than our estimated allowance for loss related to these 
commitments.  As of December 31, 2010, we had standby real estate equity commitments totaling $53 million.  During 2010, we 
funded commitments of $142 million and recorded a loss of $8 million.  During 2009, we recorded a $69 million estimated 
allowance for loss related to the probable funding of our outstanding commitments.  As a result of the 2011 and 2010 funding, the 
allowance for loss related to these commitments was $0 and $13 million as of December 31, 2011 and 2010, respectively. 

Commercial Mortgage Loan Prepayment and Bond Makewhole Premiums 

Prepayment and makewhole premiums are collected when borrowers elect to call or prepay their debt prior to the stated maturity.  
A prepayment or makewhole premium allows investors to attain the same yield as if the borrower made all scheduled interest 
payments until maturity.  These premiums are designed to make investors indifferent to prepayment. 

The increase in prepayment and makewhole premiums when comparing 2011 to 2010 was attributable primarily to a decline in 
interest rates coupled with improvements in the capital markets and real estate financing environment, which resulted in more 
refinancing activity and more prepayment income. 

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Realized Gain (Loss) Related to Certain Investments 

The detail of the realized gain (loss) related to certain investments (in millions) was as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Fixed maturity AFS securities: 
   Gross gains 
   Gross losses 
Equity AFS securities: 
   Gross gains 
   Gross losses 
Gain (loss) on other investments 
Associated amortization of DAC, VOBA, DSI, and 
   DFEL and changes in other contract holder funds 
      Total realized gain (loss) related to certain 
         investments, pre-tax 

$

  $

 86 
 (227)

  $

 107 
 (248)  

 161 
 (709)   

 9 
 (3)  
 (53)  

 6 
 (27)   
 (130)   

 12 
 - 
 (9)

 (13)

-20%  
8%  

33%  
100%  
83%  

-34%
65%

50%
89%
59%

 8 

 161 

NM  

-95%

$

 (151)

$

 (180)   $

 (538)  

16%  

67%

Amortization of DAC, VOBA, DSI and DFEL and changes in other contract holder funds reflect an assumption for an expected 
level of credit-related investment losses.  When actual credit-related investment losses are realized, we recognize a true-up to our 
DAC, VOBA, DSI and DFEL amortization and changes in other contract holder funds within realized loss reflecting the 
incremental effect of actual versus expected credit-related investment losses.  These actual to expected amortization adjustments 
could create volatility in net realized gains and losses.  The write-down for impairments includes both credit-related and interest-
rate related impairments. 

Realized gains and losses generally originate from asset sales to reposition the portfolio or to respond to product experience.  
During 2011 and 2010, we sold securities for gains and losses.  In the process of evaluating whether a security with an unrealized 
loss reflects declines that are other-than-temporary, we consider our ability and intent to sell the security prior to a recovery of 
value.  However, subsequent decisions on securities sales are made within the context of overall risk monitoring, assessing value 
relative to other comparable securities and overall portfolio maintenance.  Although our portfolio managers may, at a given point 
in time, believe that the preferred course of action is to hold securities with unrealized losses that are considered temporary until 
such losses are recovered, the dynamic nature of portfolio management may result in a subsequent decision to sell.  These 
subsequent decisions are consistent with the classification of our investment portfolio as AFS.  We expect to continue to manage 
all non-trading invested assets within our portfolios in a manner that is consistent with the AFS classification.  

We consider economic factors and circumstances within countries and industries where recent write-downs have occurred in our 
assessment of the status of securities we own of similarly situated issuers.  While it is possible for realized or unrealized losses on a 
particular investment to affect other investments, our risk management has been designed to identify correlation risks and other 
risks inherent in managing an investment portfolio.  Once identified, strategies and procedures are developed to effectively monitor 
and manage these risks.  The areas of risk correlation that we pay particular attention to are risks that may be correlated within 
specific financial and business markets, risks within specific industries and risks associated with related parties. 

When the detailed analysis by our credit analysts and investment portfolio managers leads us to the conclusion that a security’s 
decline in fair value is other-than-temporary, the security is written down to estimated recovery value.  In instances where declines 
are considered temporary, the security will continue to be carefully monitored.  See “Critical Accounting Policies and Estimates” 
for additional information on our portfolio management strategy. 

97 

 
 
 
                 
                 
  
 
 
  
 
 
  
  
 
  
 
 
  
  
  
 
  
  
 
 
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
Details underlying write-downs taken as a result of OTTI (in millions) were as follows: 

Fixed maturity securities: 
   Corporate bonds 
   RMBS 
   CMBS 
   CDOs 
   Hybrid and redeemable preferred securities 
      Total fixed maturity securities 
Equity securities 
         Gross OTTI recognized in net income (loss) 
         Associated amortization of DAC, VOBA, DSI 
            and DFEL 
               Net OTTI recognized in net income (loss), 
                 pre-tax 

Portion of OTTI Recognized in OCI 
Gross OTTI recognized in OCI 
Change in DAC, VOBA, DSI and DFEL 

   Net portion of OTTI recognized in OCI, pre-tax 

$

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

 (14)   $
 (79)  
 (57)  
 (1)  
 (2)  
 (153)  
 -   
 (153)  

 (90)   $
 (65)  
 (41)  
 (1)  
 (5)  
 (202)  
 (3)  
 (205)  

 (214)  
 (250)  
 -   
 (39)  
 (67)  
 (570)  
 (27)  
 (597)  

84%  
-22%  
-39%  
0%  
60%  
24%  
100%  
25%  

58%
74%
NM
97%
93%
65%
89%
66%

 35 

 53 

 205   

-34%  

-74%

 (118)   $

 (152)   $

 (392)   

22%  

61%

 58    $
 (11)  

 47    $

 98    $
 (10)  

 88    $

 357   
 (82)  

 275   

-41%  
-10%  

-47%  

-73%
88%

-68%

The decrease in write-downs for OTTI when comparing 2011 to 2010 was primarily due to a decline in write-downs for OTTI on 
our corporate bonds attributable to continued strengthening of the associated market, partially offset by an increase in write-downs 
for OTTI on our AFS MBS attributable primarily to continued weakness within the commercial and residential real estate market 
that affected select RMBS and CMBS holdings. 

The $211 million of impairments taken during 2011 were split between $153 million of credit-related impairments and $58 million 
of noncredit-related impairments.  The credit-related impairments were largely attributable to our RMBS and CMBS holdings 
primarily as a result of continued weakness within the commercial and residential real estate market that affected select RMBS and 
CMBS holdings.  The noncredit-related impairments were incurred due to declines in values of securities for which we do not have 
an intent to sell or it is not more likely than not that we will be required to sell the securities before recovery. 

REINSURANCE 

Our insurance companies cede insurance to other companies.  The portion of risks exceeding each of our insurance companies’ 
retention limits is reinsured with other insurers.  We seek reinsurance coverage within the businesses that sell life insurance to limit 
our exposure to mortality losses and enhance our capital management.  We utilize inter-company reinsurance agreements to 
manage our statutory capital position as well as our hedge program for variable annuity guarantees.  These inter-company 
agreements do not have an effect on our consolidated financial statements. 

Portions of our deferred annuity business have been reinsured on a modified coinsurance basis with other companies to limit our 
exposure to interest rate risks.  As of December 31, 2011, the reserves associated with these reinsurance arrangements totaled $878 
million.  To cover products other than life insurance, we acquire other insurance coverage with retentions and limits that 
management believes are appropriate for the circumstances.  The consolidated financial statements included in “Item 8. Financial 
Statements and Supplementary Data” reflect insurance premiums, insurance fees, benefits and DAC, net of insurance ceded.  Our 
insurance companies remain liable if their reinsurers are unable to meet contractual obligations under applicable reinsurance 
agreements.  

Our amounts recoverable from reinsurers represent receivables from and reserves ceded to reinsurers.  The amounts recoverable 
from reinsurers were $6.5 billion as of December 31, 2011 and 2010.  We obtain reinsurance from a diverse group of reinsurers, 
and we monitor concentration and financial strength ratings of our principal reinsurers.  Swiss Re represents our largest exposure.  
In 2001, we sold our reinsurance business to Swiss Re primarily through indemnity reinsurance arrangements.  Because we are not 
relieved of our liability to the ceding companies for this business, the liabilities and obligations associated with the reinsured 
policies remain on our Consolidated Balance Sheets with a corresponding reinsurance receivable from Swiss Re, which totaled $2.8 
billion and $3.0 billion as of December 31, 2011 and 2010, respectively.  Swiss Re has funded a trust with a balance of $2.2 billion 

98 

 
 
                       
                       
  
 
  
 
 
  
  
 
  
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
  
 
  
 
  
  
                       
 
  
 
  
 
  
  
  
  
 
  
 
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
as of December 31, 2011, to support this business.  In addition to various remedies that we would have in the event of a default by 
Swiss Re, we continue to hold assets in support of certain of the transferred reserves.  These assets consist of those reported as 
trading securities and certain mortgage loans.  Our liabilities for funds withheld and embedded derivatives included $1.0 billion and 
$142 million, respectively, as of December 31, 2011, related to the business sold to Swiss Re.   

We sold a block of disability income business to Swiss Re as part of several indemnity reinsurance transactions executed in 2001, as 
discussed above.  On January 24, 2009, an award of rescission was declared related to an ongoing dispute between us and Swiss Re 
for this treaty, which requires us to be fully responsible for all claims incurred and liabilities supporting this block as if the 
reinsurance treaty never existed.  We completed a review of the adequacy of the reserves supporting the liabilities during the fourth 
quarter of 2009.  See Note 13 for a discussion of the effects of the rescission. 

See Note 9 for further information regarding reinsurance transactions. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

REVIEW OF CONSOLIDATED FINANCIAL CONDITION 

Liquidity and Capital Resources 

Sources of Liquidity and Cash Flow 

Liquidity refers to the ability of an enterprise to generate adequate amounts of cash from its normal operations to meet cash 
requirements with a prudent margin of safety.  Our principal sources of cash flow from operating activities are insurance premiums 
and fees and investment income, while sources of cash flows from investing activities result from maturities and sales of invested 
assets.  Our operating activities provided cash of $1.3 billion, $1.7 billion and $937 million in 2011, 2010 and 2009, respectively.  
When considering our liquidity and cash flow, it is important to distinguish between the needs of our insurance subsidiaries and the 
needs of the holding company, LNC.  As a holding company with no operations of its own, LNC derives its cash primarily from its 
operating subsidiaries.  

The sources of liquidity of the holding company are principally comprised of dividends and interest payments from subsidiaries, 
augmented by holding company short-term investments, bank lines of credit and the ongoing availability of long-term public 
financing under an SEC-filed shelf registration statement.  These sources of liquidity and cash flow support the general corporate 
needs of the holding company, including its common and preferred stock dividends, interest and debt service, funding of callable 
securities, securities repurchases, acquisitions and investment in core businesses.  Our cash flows associated with collateral received 
from and posted with counterparties change as the market value of the underlying derivative contract changes.  As the value of a 
derivative asset declines (or increases), the collateral required to be posted by our counterparties would also decline (or increase).  
Likewise, when the value of a derivative liability declines (or increases), the collateral we are required to post for our counterparties’ 
benefit would also decline (or increase).  During 2011, our payables for collateral on derivative investments increased by $2.2 
billion as declines in the equity and credit markets and interest rates increased the fair values of the associated derivative 
investments.  For additional information, see “Credit Risk” in Note 6.  

99 

 
 
 
 
 
 
 
 
 
 
Details underlying the primary sources of our holding company cash flows (in millions) were as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

Dividends from Subsidiaries  
The Lincoln National Life Insurance Company ("LNL")  $
Lincoln Financial Media (1) 
First Penn-Pacific  
Delaware Investments (2) 
Lincoln Barbados  
Newton County Loan & Savings, FSB (“NCLS”)  
Loan Repayments and Interest from Subsidiaries  
Interest on inter-company notes  

 836    $
 -   
 18   
 -   
 -   
 21   

 712    $
 -   
 -   
 390   
 -   
 -   

 105   

 93   

$

 980    $

 1,195    $

Other Cash Flow and Liquidity Items  
Net proceeds on common stock issuance  
Lincoln UK sale proceeds  
Increase (decrease) in commercial paper, net  
Net capital received from (paid for taxes on) stock option   
   exercises and restricted stock  

$

$

 -    $
 -   
 (100)  

 368    $
 18   
 1   

 (1)  
 (101)   $

 -   
 387    $

 405   
 2   
 50   
 10   
 300   
 -   

 94   

 861   

 652   
 307   
 (216)  

 (1)  
 742   

(1)  During May of 2009, Lincoln Financial Media became a subsidiary of LNL. 
(2)  For 2010, amount includes proceeds on the sale of Delaware.  For more information, see Note 3.   

17%  
NM  
NM  
-100%  
NM  
NM  

13%  

-18%  

-100%  
-100%  
NM

NM  
NM  

76%
-100%
-100%
NM
-100%
NM

-1%

39%

-44%
-94%
100%

100%
-48%

The table above focuses on significant and recurring cash flow items and excludes the effects of certain financing activities, namely 
the periodic issuance and retirement of debt and cash flows related to our inter-company cash management program (discussed 
below).  Taxes have been eliminated from the analysis due to a tax sharing agreement among our primary subsidiaries resulting in a 
modest effect on net cash flows at the holding company.  Also excluded from this analysis is the modest amount of investment 
income on short-term investments of the holding company.  See “Part IV – Item 15(a)(2) Financial Statement Schedules – 
Schedule II – Condensed Financial Information of Registrant” for the parent company cash flow statement.   

Dividends from Subsidiaries 

Our insurance subsidiaries are subject to certain insurance department regulatory restrictions as to the transfer of funds and 
payment of dividends to the holding company.  Under Indiana laws and regulations, our Indiana insurance subsidiaries, including 
our primary insurance subsidiary, LNL, may pay dividends to LNC without prior approval of the Indiana Insurance Commissioner 
(the “Commissioner”) only from unassigned surplus or must receive prior approval of the Commissioner to pay a dividend if such 
dividend, along with all other dividends paid within the preceding 12 consecutive months, would exceed the statutory limitation.  
The current statutory limitation is the greater of 10% of the insurer’s contract holders’ surplus, as shown on its last annual 
statement on file with the Commissioner or the insurer’s statutory net gain from operations for the previous 12 months, but in no 
event to exceed statutory unassigned surplus.  As discussed in “Part I – Item 1. Business – Regulatory – Insurance Regulation” 
above, we may not consider the benefit from the statutory accounting principles relating to our insurance subsidiaries’ deferred tax 
assets in calculating available dividends.  Indiana law gives the Commissioner broad discretion to disapprove requests for dividends 
in excess of these limits.  New York, the state of domicile of our other major insurance subsidiary, Lincoln Life & Annuity 
Company of New York, has similar restrictions, except that in New York it is the lesser of 10% of surplus to contract holders as of 
the immediately preceding calendar year or net gain from operations for the immediately preceding calendar year, not including 
realized capital gains. 

We expect our domestic insurance subsidiaries could pay dividends of approximately $675 million in 2012 without prior approval 
from the respective state commissioners.  The amount of surplus that our insurance subsidiaries could pay as dividends is 
constrained by the amount of surplus we hold to maintain our ratings, to provide an additional layer of margin for risk protection 
and for future investment in our businesses.   

We maintain an investment portfolio of various holdings, types and maturities.  These investments are subject to general credit, 
liquidity, market and interest rate risks.  An extended disruption in the credit and capital markets could adversely affect LNC and 
its subsidiaries’ ability to access sources of liquidity, and there can be no assurance that additional financing will be available to us 

100 

 
 
                     
                     
 
 
  
  
    
  
    
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
  
 
 
 
                    
 
  
 
  
 
  
  
 
 
 
 
 
 
  
 
  
 
  
  
 
 
 
                     
 
 
 
 
 
 
on favorable terms, or at all, in the current market environment.  In addition, further OTTI could reduce our statutory surplus, 
leading to lower RBC ratios and potentially reducing future dividend capacity from our insurance subsidiaries. 

Subsidiaries’ Statutory Reserving and Surplus 

The RBC ratio is an important factor in the determination of the credit and financial strength ratings of LNC and its subsidiaries, 
as a reduction in our insurance subsidiaries’ surplus may affect their RBC ratios and dividend-paying capacity.  For a discussion of 
RBC ratios, see “Part I – Item 1. Business – Regulatory – Insurance Regulation – Risk-Based Capital.”    

Statutory reserves established for variable annuity contracts and riders are sensitive to changes in the equity markets and are 
affected by the level of account values relative to the level of any guarantees, product design and reinsurance arrangements.  As a 
result, the relationship between reserve changes and equity market performance is non-linear during any given reporting period.  
Market conditions greatly influence the ultimate capital required due to its effect on the valuation of reserves and derivative assets 
hedging these reserves.  For example, if the level of the S&P 500 had been 10% lower as of December 31, 2011, we estimate that 
our RBC ratios would have declined by approximately 5% to 15% of RBC.  Likewise, if the level of the S&P 500 had been 10% 
higher as of December 31, 2011, we estimate that our RBC ratios would have increased by approximately 1% to 10% of RBC.  
However, the magnitude of such sensitivities could vary significantly depending on a variety of factors, including, but not limited 
to, contract holder activity, hedge positions, changes in interest rates and the rate or volatility of market movements.   

Changes in equity markets may also affect the capital position of our captive reinsurance subsidiaries based on their hedge position 
at the time.  We may decide to reallocate available capital between our insurance subsidiaries and captives, which would result in 
different RBC ratios for our insurance subsidiaries.  In addition, changes in the equity markets can affect the value of our variable 
annuity separate accounts.  When the market value of our separate account assets increases, the statutory surplus within our 
insurance subsidiaries also increases.  Contrarily, when the market value of our separate account assets decreases, the statutory 
surplus within our insurance subsidiaries may also decrease, which may affect RBC ratios, and in the case of our separate account 
assets becoming less than the related product liabilities, we must allocate additional capital to fund the difference.  

We continue to analyze the use of existing captive reinsurance structures, as well as additional third-party reinsurance arrangements, 
and our current hedging strategies relative to managing the effects of equity markets and interest rates on the statutory reserves, 
statutory capital and the dividend capacity of our life insurance subsidiaries.   

For discussion of our strategies to lessen the burden of increased AG38 and XXX statutory reserves associated with certain UL 
products and other products with secondary guarantees on our insurance subsidiaries, see “Results of Life Insurance – Income 
(Loss) from Operations – Strategies to Address Statutory Reserve Strain.” 

Financing Activities 

Although our subsidiaries currently generate adequate cash flow to meet the needs of our normal operations, periodically we may 
issue debt or equity securities to maintain ratings and increase liquidity, as well as to fund internal growth, acquisitions and the 
retirement of our debt and equity securities.   

We currently have an effective shelf registration statement, which allows us to issue, in unlimited amounts, securities, including 
debt securities, preferred stock, common stock, warrants, stock purchase contracts, stock purchase units, depository shares and 
trust preferred securities of our affiliated trusts.   

101 

 
 
 
 
 
 
 
 
 
 
 
Details underlying debt and financing activities (in millions) were as follows: 

For the Year Ended December 31, 2011 

  Change            

Beginning   
Balance 

in Fair 
   Ending 
Value 
Issuance   Repayments   Hedges     Changes (1)    Balance

    Maturities  
and  

      Other 

Short-Term Debt  
Commercial paper (2) 
Current maturities of long-term debt (3) 
Other short-term debt (4) 
      Total short-term debt  

Long-Term Debt  
Senior notes  
Bank borrowing  
Federal Home Loan Bank of  
   Indianapolis ("FHLBI") advance  
Capital securities  

$ 

$ 

$ 

 100    $
 250   
 1   
 351    $

 -     $
 -    
 -    
 -     $

 -    $

 (250)  
 (1)  
 (251)   $

 -      $ 
 -         
 -         
 -      $ 

 (100)    $
 300    
 -    
 200     $

 - 
 300 
 - 
 300 

 3,464    $
 200   

 300     $
 -    

 -    $
 -   

 264      $ 
 -         

 (298)    $
 -    

 3,730 
 200 

      Total long-term debt  

$ 

 5,399    $

 300     $

 (275)   $

 264      $ 

 (297)    $

 250   
 1,485   

 -    
 -    

 -   
 (275)  

 -         
 -         

 -    
 1    

 250 
 1,211 

 5,391 

(1) 

Includes the net increase (decrease) in commercial paper, non-cash reclassification of long-term debt to current maturities of 
long-term debt, accretion of discounts and (amortization) of premiums, as applicable. 

(2)  During 2011, we had an average of $35 million outstanding, a maximum amount outstanding of $103 million at any time and a 

weighted average interest rate of 0.20%. 

(3)  Consisted of a $300 million 5.65% fixed rate senior note that matures in less than one year.  As of December 31, 2010, we 
reported $250 million in short-term debt that consisted of a fixed rate senior note that matured on December 15, 2011.  

(4)  Consisted of advances from the FHLBI with a maturity of less than one year when made.   

For more information about our debt issuances, maturities and redemptions, see Note 12.   

Within the next two years, we have a $300 million 5.65% fixed rate senior note maturing on August 27, 2012, and a $200 million 
floating rate senior note maturing on July 18, 2013.  The specific resources or combination of resources that we will use to meet 
these maturities will depend upon, among other things, the financial market conditions present at the time of maturity.  As of 
December 31, 2011, the holding company had $622 million in cash and cash equivalents and $25 million invested in fixed maturity 
corporate bonds; however, as discussed below, it had a $58 million payable under the inter-company cash management program.   

We have not accounted for repurchase agreements, securities lending transactions, or other transactions involving the transfer of 
financial assets with an obligation to repurchase the transferred assets as sales and do have any other transactions involving the 
transfer of financial assets with an obligation to repurchase the transferred assets.  For information about our collateralized 
financing transactions on our investments, see “Payables for Collateral on Investments” in Note 5. 

For information about our credit facilities and LOCs, see Note 12. 

If current credit ratings and claims-paying ratings were downgraded in the future, terms in our derivative agreements may be 
triggered, which could negatively affect overall liquidity.  For the majority of our counterparties, there is a termination event should 
the long-term senior debt ratings of LNC drop below BBB-/Baa3 (S&P/Moody’s).  Our long-term senior debt held a rating of A-
/Baa2 (S&P/Moody’s) as of December 31, 2011.  In addition, contractual selling agreements with intermediaries could be 
negatively affected, which could have an adverse effect on overall sales of annuities, life insurance and investment products.  See 
“Part I – Item 1A. Risk Factors – Liquidity and Capital Position – A decrease in the capital and surplus of our insurance 
subsidiaries may result in a downgrade to our credit and insurer financial strength ratings” and “Part I – Item 1A. Risk Factors – 
Covenants and Ratings – A downgrade in our financial strength or credit ratings could limit our ability to market products, increase 
the number or value of policies being surrendered and/or hurt our relationships with creditors” for more information.  See “Part I 
– Item 1. Business – Financial Strength Ratings” for additional information on our current financial strength ratings.  

Our indicative credit ratings published by the primary rating agencies are set forth below. Securities are rated at the time of issuance 
so actual ratings may differ from the indicative ratings.  There may be other rating agencies that also provide credit ratings, which 
we do not disclose in our reports.  

102 

 
 
                     
                     
    
  
    
   
 
  
   
    
                     
  
  
  
    
        
  
  
 
  
                     
    
   
 
                     
  
    
  
    
   
    
   
    
          
   
    
  
 
 
 
 
  
 
 
 
 
  
  
 
   
 
 
 
        
  
 
  
 
 
 
 
  
  
 
   
 
 
 
        
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
The long-term credit rating scales of A.M. Best, Fitch, Moody’s and S&P are characterized as follows:  

•  A.M. Best – aaa to d 
•  Fitch – AAA to D  
•  Moody’s – Aaa to C   
• 
S&P – AAA to D  

As of February 21, 2012, our indicative long-term credit ratings, as published by the principal rating agencies that rate our long-
term credit, were as follows: 

A.M. Best 
a- 
(7th of 22) 

Fitch 
BBB+ 
(8th of 21) 

   Moody's 

Baa2 
(9th of 21) 

S&P 
A- 
(7th of 22) 

The short-term credit rating scales of A.M. Best, Fitch, Moody’s and S&P are characterized as follows:  

•  A.M. Best – AMB-1+ to d   
•  Fitch – F1+ to D   
•  Moody’s – P-1 to NP   
• 
S&P – A-1 to D  

As of February 21, 2012, our indicative short-term credit ratings, as published by the principal rating agencies that rate our short-
term credit, were as follows: 

A.M. Best 
AMB-1 
(2nd of 6) 

Fitch 
F2 
(3rd of 8) 

   Moody's 

P-2 
(2nd of 4) 

S&P 
A-2 
(2nd of 9) 

A downgrade of our debt ratings could affect our ability to raise additional debt with terms and conditions similar to our current 
debt, and accordingly, likely increase our cost of capital.  In addition, a downgrade of these ratings could make it more difficult to 
raise capital to refinance any maturing debt obligations, to support business growth at our insurance subsidiaries and to maintain or 
improve the current financial strength ratings of our principal insurance subsidiaries described in Part I – Item 1. Business – 
Financial Strength Ratings.  

All ratings are on outlook stable, except Moody’s ratings, which are on outlook positive.  All of our ratings are subject to revision 
or withdrawal at any time by the rating agencies, and therefore, no assurance can be given that we can maintain these ratings.  Each 
rating should be evaluated independently of any other rating. 

Management monitors the covenants associated with LNC’s capital securities.  If we fail to meet capital adequacy or net income 
and stockholders’ equity levels (also referred to as “trigger events”), terms in the agreements may be triggered, which would require 
us to make interest payments in accordance with an alternative coupon satisfaction mechanism (“ACSM”).  This would require us 
to use commercially reasonable efforts to pay interest in full on the capital securities with the net proceeds from sales of our 
common stock and warrants to purchase our common stock with an exercise price greater than the market price.  We would have 
to utilize the ACSM until the trigger events above no longer existed.  If we were required to utilize the ACSM and were successful 
in selling sufficient shares of common stock or warrants to satisfy the interest payment, we would dilute the current holders of our 
common stock.  Furthermore, while a trigger event is occurring and if we do not pay accrued interest in full, we may not, among 
other things, pay dividends on or repurchase our capital stock.  We have not triggered either the net income test or the overall 
stockholders’ equity test looking forward to the quarters ending March 31, 2012, and June 30, 2012.  For more information, see 
“Part I – Item 1A. Risk Factors – Covenants and Ratings – We will be required to pay interest on our capital securities with 
proceeds from the issuance of qualifying securities if we fail to achieve capital adequacy or net income and stockholders’ equity 
levels.” 

Alternative Sources of Liquidity 

In order to manage our capital more efficiently, we have an inter-company cash management program where certain subsidiaries 
can lend to or borrow from the holding company to meet short-term borrowing needs.  The cash management program is 
essentially a series of demand loans, which are permitted under applicable insurance laws, among LNC and its affiliates that reduces 
overall borrowing costs by allowing LNC and its subsidiaries to access internal resources instead of incurring third-party 
transaction costs.  For our Indiana-domiciled insurance subsidiaries, the borrowing and lending limit is currently the lesser of 3% 

103 

 
  
 
 
  
 
  
  
  
 
  
  
  
 
  
 
  
  
 
  
 
  
  
  
 
  
  
  
 
  
 
 
 
 
 
of the insurance company’s admitted assets and 25% of its surplus, in both cases, as of its most recent year end.  The holding 
company did not borrow from the cash management program during 2011; however, it had an outstanding payable of $58 million 
to certain subsidiaries resulting from amounts placed by the subsidiaries in the inter-company cash management account in excess 
of funds borrowed by those subsidiaries as of December 31, 2011.  Any increase (decrease) in either of these holding company 
cash management program payable balances results in an immediate and equal increase (decrease) to holding company cash and 
cash equivalents. 

Our insurance subsidiaries, by virtue of their general account fixed income investment holdings, can access liquidity through 
securities lending programs and repurchase agreements.  As of December 31, 2011, our insurance subsidiaries had securities with a 
carrying value of $200 million out on loan under the securities lending program and $280 million carrying value subject to reverse-
repurchase agreements.  The cash received in our securities lending program is typically invested in cash equivalents, short-term 
investments or fixed maturity securities. 

For factors that could cause actual results to differ materially from those set forth in this section, see “Part I – Item 1A. Risk 
Factors” and “Forward-Looking Statements – Cautionary Language” above. 

Divestitures 

For a discussion of our divestitures, see Note 3. 

Uses of Capital 

Our principal uses of cash are to pay policy claims and benefits, operating expenses, commissions and taxes, to purchase new 
investments, to purchase reinsurance, to fund policy surrenders and withdrawals, to pay dividends to our stockholders and to 
repurchase our stock and debt securities.  

Return of Capital to Common Stockholders  

One of the Company’s primary goals is to provide a return to our common stockholders through share price accretion, dividends 
and stock repurchases.  In determining dividends, the Board takes into consideration items such as current and expected earnings, 
capital needs, rating agency considerations and requirements for financial flexibility.  The amount and timing of share repurchase 
depends on key capital ratios, rating agency expectations, the generation of free cash flow and an evaluation of the costs and 
benefits associated with alternative uses of capital.   

Details underlying this activity (in millions, except per share data), were as follows: 

For the Years Ended December 31,      Change Over Prior Year
2009  

2010  

2011  

2011  

2010  

Common dividends to stockholders 
Repurchase and cancellation of common stock warrants 
Repurchase of common stock 

   Total cash returned to stockholders 

Number of shares issued 
Average price per share 

Number of shares repurchased 
Average price per share 

$

$

$

$

 62    $
 -   
 576   

 638    $

 12    $
 48   
 25   

 85    $

 62   
 -   
 -   

 62   

 -   
 -    $

 14.138   
 26.09    $

 46.000   
 14.34   

 24.661   
 23.33    $

 1.048   
 23.87    $

 -   
 -   

NM  
-100%  
NM  

NM  

-100%  
-100%  

NM  
-4%  

-81%
NM
NM

37%

-70%
86%

NM
NM

On November 10, 2011, our Board of Directors approved an increase of the dividend on our common stock from $0.05 to $0.08 
per share.  Additionally, we expect to repurchase additional shares of common stock during 2012 depending on market conditions 
and alternative uses of capital.  For more information regarding share repurchases, see “Part II – Item 5(c)” above. 

104 

 
 
 
 
 
 
 
 
 
 
 
                 
                 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Uses of Capital 

In addition to the amounts in the table above in “Return of Capital to Common Stockholders,” other uses of holding company 
cash flow (in millions) were as follows: 

Debt service (interest paid) 
Capital contribution to subsidiaries 
   Total 

For the Years Ended December 31, 
2009  
2010  

2011  

   Change Over Prior Year

2011  

2010  

$

$

 303    $
 17   
 320    $

 280    $
 125   
 405    $

 238   
 1,260   
 1,498   

8%  
-86%  
-21%  

18%
-90%
-73%

The above table focuses on significant and recurring cash flow items and excludes the effects of certain financing activities, namely 
the periodic retirement of debt and cash flows related to our inter-company cash management account.  Taxes have been 
eliminated from the analysis due to a tax sharing agreement among our primary subsidiaries resulting in a modest effect on net cash 
flows at the holding company. 

Contractual Obligations 

Details underlying our future estimated cash payments for our contractual obligations (in millions) as of December 31, 2011, were 
as follows: 

Future contract benefits and other contract  
   holder obligations (1) 
Short-term debt (2) 
Long-term debt (2) 
Payables for collateral on investments (3) 
Operating leases  
Football stadium naming rights (4) 
Outsourcing arrangements (5) 
Retirement and other plans (6) 
      Totals  

Less 
Than 
1 Year 

1 - 3 
Years 

3 - 5 
Years 

More 
   Than 
   5 Years 

Total 

$

$

 14,598    $
 300   
 -   
 517   
 40   
 7   
 13   
 94   
 15,569    $

 26,257    $

 -   
 700   
 37   
 67   
 14   
 21   
 184   
 27,280    $

 22,501    $ 
 -   
 250   
 -   
 48   
 14   
 17   
 185   
 23,015    $ 

 68,543    $  131,899 
 300 
 5,088 
 554 
 211 
 81 
 51 
 929 
 73,249    $  139,113 

 -   
 4,138   
 -   
 56   
 46   
 -   
 466   

(1)  We have made significant assumptions to determine the estimated undiscounted cash flows of these policies and contracts, 
which include mortality, morbidity, future lapse rates and interest crediting rates and assumed an 8% rate to arrive at 
discounted cash flows.  Due to the significance of the assumptions used, the amounts presented could materially differ from 
actual results.  See Note 1 for details of what these liabilities include and represent. 
(2)  Represents principal amounts of debt only.  See Note 12 for additional information. 
(3)  Excludes collateral payable held for derivative investments.  See Note 5 for additional information. 
(4) 
(5) 

Includes a maximum annual increase related to the Consumer Price Index.  See Note 13 for additional information. 
Includes an information technology agreement and certain other outsourcing arrangements.  See Note 13 for additional 
information. 
Includes anticipated funding for benefit payments for our retirement and postretirement plans through 2021 and known 
payments under deferred compensation arrangements.  See Note 17 for additional information. 

(6) 

In addition to the contractual commitments outlined in the table above, we periodically fund the employees’ defined benefit plans, 
discussed in “Defined Benefit Contributions” below. 

Due to the uncertainty with respect to the timing of future cash flows associated with our unrecognized tax benefits as of 
December 31, 2011, we are unable to make reasonably reliable estimates of the period of cash settlement with the respective taxing 
authority.  Therefore, $409 million of unrecognized tax benefits and its associated interest have been excluded from the contractual 
obligations table above.  See Note 7 for additional information. 

105 

 
 
 
     
     
 
 
  
  
 
 
 
 
 
 
 
            
  
    
  
    
  
  
    
            
  
 
 
 
  
            
 
 
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
Contingencies and Off-Balance Sheet Arrangements  

We do not have any off-balance sheet arrangements that are reasonably likely to have a material effect on our financial condition, 
results of operations, liquidity or capital resources.  Details underlying our contingent commitments and off-balance sheet 
arrangements (in millions) as of December 31, 2011, were as follows: 

Amount of Commitment Expiring per Period 
After 
   5 Years 

Less Than   
1 Year 

1 - 3 
Years 

3 - 5 
Years 

Total 
    Amount
  Committed

Bank lines of credit  
Investment commitments  
Media commitments (1) 
   Total  

$

$

 -    $

 345   
 20   
 365    $

 -    $

 124   
 12   
 136    $

 2,000    $ 
 72   
 1   
 2,073    $ 

 1,821     $

 -    
 -    

 1,821     $

 3,821  
 541  
 33  
 4,395  

(1)  Consists primarily of employment contracts, sports rights fees and rating service contracts. 

Defined Benefit Contributions 

We contributed $36 million, $31 million and $11 million in 2011, 2010 and 2009, respectively, to U.S. pension plans; $1 million, less 
than $1 million and $44 million in 2011, 2010 and 2009, respectively, to our U.K. pension plan; and $15 million, $15 million and 
$16 million in 2011, 2010 and 2009, respectively, to our postretirement plan that provides medical, dental and life insurance 
benefits.  Our U.S. defined benefit pension plans were frozen as of December 31, 2007, or earlier; and our non-U.S. defined 
benefit pension plan was frozen as of September 30, 2009.  For our frozen plans, there are no new participants and no future 
accruals of benefits from the date of the freeze.   

Based on our calculations, we expect to be required to make a $1 million contribution related to administrative expenses to our 
qualified pension plans in 2012 under applicable pension law.  In addition, we analyze and review opportunities to make 
contributions in excess of those required under applicable pension law.  Such excess contributions will be made from time to time 
if, based on our analysis, we believe that the excess contributions serve the best interests of both the Company and of plan 
participants.  

We expect to fund approximately $10 million to our nonqualified U.S. defined benefit plan and $10 million to our postretirement 
benefit plans during 2012.  These amounts include anticipated benefit payments for nonqualified plans.   

The majority of contributions and benefit payments are made by our insurance subsidiaries with little holding company cash flow 
affects.  See Note 17 for additional information.  

Significant Trends in Sources and Uses of Cash Flow 

As stated above, LNC’s cash flow, as a holding company, is largely dependent upon the dividend capacity of its insurance company 
subsidiaries as well as their ability to advance funds to it through inter-company borrowing arrangements, which may be affected 
by factors influencing the insurance subsidiaries’ RBC and statutory earnings performance.  We currently expect to be able to meet 
the holding company’s ongoing cash needs and to have sufficient capital to offer downside protection in the event that the capital 
and credit markets experience another period of extreme volatility and disruption.  A decline in capital market conditions, which 
reduces our insurance subsidiaries’ statutory surplus and RBC, may require them to retain more capital and may pressure our 
subsidiaries’ dividends to the holding company, which may lead us to take steps to preserve or raise additional capital.  For factors 
that could affect our expectations for liquidity and capital, see “Part I – Item 1A. Risk Factors.” 

Other Factors Affecting Our Business 

OTHER MATTERS 

In general, our businesses are subject to a changing social, economic, legal, legislative and regulatory environment.  Some of the 
changes include initiatives to require more reserves to be carried by our insurance subsidiaries.  Although the eventual effect on us 
of the changing environment in which we operate remains uncertain, these factors and others could have a material effect on our 
results of operations, liquidity and capital resources.  For factors that could cause actual results to differ materially from those set 
forth in this section, see “Part I – Item 1A. Risk Factors” and “Forward-Looking Statements – Cautionary Language” above. 

106 

 
  
 
            
   
            
 
  
            
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
Recent Accounting Pronouncements 

See Note 2 for a discussion of recent accounting pronouncements that have been implemented during the periods presented or 
that have been issued and are to be implemented in the future. 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  

We analyze and manage the risks arising from market exposures of financial instruments, as well as other risks, in an integrated 
asset-liability management process that takes diversification into account.  By aggregating the potential effect of market and other 
risks on the entire enterprise, we estimate, review and in some cases manage the risk to our earnings and shareholder value.  We 
have exposures to several market risks including interest rate risk, equity market risk, default risk, basis risk, credit risk and, to a 
lesser  extent,  foreign  currency  exchange  risk.    The  exposures  of  financial  instruments  to  market  risks,  and  the  related  risk 
management  processes,  are  most  important  to  our  business  where  most  of  the  invested  assets  support  accumulation  and 
investment-oriented insurance products.  As an important element of our integrated asset-liability management processes, we use 
derivatives to minimize the effects of changes in interest levels, the shape of the yield curve, currency movements and volatility.  In 
this  context,  derivatives  are  designated  as a  hedge  and  serve  to minimize  interest  rate  risk  by  mitigating  the  effect  of  significant 
increases in interest rates on our earnings.  Additional market exposures exist in our other general account insurance products and 
in our debt structure and derivatives positions.  Our primary sources of market risk are:  substantial, relatively rapid and sustained 
increases or decreases in interest rates or a sharp drop in equity market values.  These market risks are discussed in detail in the 
following pages and should be read in conjunction with our consolidated financial statements and the accompanying notes to the 
consolidated financial statements (“Notes”) presented in “Part II – Item 8.  Financial Statements and Supplementary Data,” as well 
as “Part II – Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”).” 

Interest Rate Risk   

With respect to accumulation and investment-oriented products, we seek to earn a stable and profitable spread, or margin, between 
investment income we earn on our invested assets and interest credited to account values of our contract holders.  If we have 
adverse experience on investments that cannot be passed on to customers, our spreads are reduced.  The combination of a 
probable range of interest rate changes over the next 12 months, asset-liability management strategies, flexibility in adjusting policy 
crediting rate levels and protection afforded by policy surrender all work together to mitigate this risk.  The interest rate scenarios 
of concern are those in which there is a substantial, relatively prolonged decrease in interest rates that is sustained over a long 
period or a rapid increase in interest rates.  

107 

 
 
 
 
 
 
 
Significant Interest Rate Exposures 

The following provides a general measure of our significant interest rate risk; amounts are shown by year of maturity and include 
amortization of premiums and discounts; interest rate cap agreements notional amounts are shown by amount outstanding (dollars 
in millions) as of December 31, 2011:  

$ 

$ 

$ 

Rate Sensitive Assets  
Fixed interest rate securities  
Average interest rate  
Variable interest rate securities   $ 
Average interest rate  
Mortgage loans on real estate   $ 
Average interest rate  
Rate Sensitive Liabilities  
Investment type   
   insurance contracts (1) 
Average interest rate (1) 
Debt   
Average interest rate  
Rate Sensitive Derivative   
   Financial Instruments  
Interest rate and foreign  
   currency swaps:  
      Pay variable/receive fixed   $ 
      Average pay rate  
      Average receive rate  
      Pay fixed/receive variable   $ 
      Average pay rate  
      Average receive rate  
Interest rate cap agreements:  
      Contractual notional  
      Average strike rate (2) 
      Forward CMT curve (3) 
Interest rate futures:  
      2-year treasury notes   
         contractual notional  
      5-year treasury notes  
         contractual notional  
      10-year treasury notes  
         contractual notional  
      Treasury bonds  
         contractual notional  

$ 

$ 

2012  

2013  

2014  

2015  

2016  

Thereafter 

Total 

  Estimated
  Fair Value

 2,501    $ 
5.9%  

 3,206   $
5.8% 

 45    $ 

7.8%  
 309    $ 
7.2%  

 44   $

5.6% 
 379   $
6.2% 

 3,319   $
6.2% 
 267   $
2.7% 
 402   $
6.1% 

 2,820   $
5.4% 

 89   $

7.3% 
 622   $
6.0% 

 3,296   $  52,903    $ 

 68,045   $  75,027 

5.4% 
 241   $

10.2% 

 518   $
6.1% 

5.6%  
 3,973    $ 
4.6%  
 4,730    $ 
6.0%  

5.6% 
 4,659   $
4.8% 
 6,960   $
6.1% 

 3,778 

 7,608 

 1,410    $ 
5.9%  
 300    $ 
5.7%  

 1,863   $
5.9% 
 200   $
2.0% 

 2,276   $
5.9% 
 500   $
4.8% 

 1,863   $
5.4% 
 250   $
4.3% 

 2,141   $  22,624    $ 

 32,177   $  34,542 

5.1% 

 -   $

0.0% 

5.4%  
 4,138    $ 
6.3%  

5.5% 
 5,388   $
5.9% 

 5,334 

 300    $ 
4.4%  
5.7%  
 583    $ 
3.4%  
0.4%  

 20   $

0.7% 
4.3% 
 473   $
2.8% 
0.5% 

 500   $
2.7% 
4.8% 
 503   $
3.4% 
0.4% 

 85   $

1.2% 
2.9% 
 214   $
4.4% 
0.5% 

 -   $

0.0% 
0.0% 
 418   $
2.9% 
0.4% 

 9,824    $ 
0.7%  
3.4%  
 2,253    $ 
4.8%  
0.8%  

 10,729   $
0.9% 
3.6% 
 4,444   $
4.1% 
0.6% 

 -    $ 

 -   $

 -   $

 -   $

0.0%  
0.0%  

0.0% 
0.0% 

0.0% 
0.0% 

0.0% 
0.0% 

 8,050   $
7.8% 
3.0% 

 8,625    $ 
7.0%  
3.1%  

 16,675   $
7.4% 
3.1% 

 310    $ 

 -   $

 -   $

 -   $

 -   $

 -    $ 

 310   $

 369   

 216   

 76   

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -   

 -   

 -   

 369  

 216  

 76  

 1,362 

 (713)

 31 

 - 

 - 

 - 

 - 

(1)  The information shown is for our fixed maturity securities and mortgage loans on real estate that support these insurance 

contracts.  

(2)  The indexes are the 7-year and 10-year constant maturity swap.  
(3)  The constant maturity treasury (“CMT”) curve is the 7-year and 10-year CMT forward curve.  

108 

 
 
 
                    
   
  
   
 
  
 
  
 
  
 
 
  
  
   
                     
  
 
 
 
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
 
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
 
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
 
 
  
The following provides the principal amounts and estimated fair values of assets, liabilities and derivatives (in millions) having 
significant interest rate risks as of December 31, 2010: 

Fixed interest rate securities  
Variable interest rate securities  
Mortgage loans on real estate  
Investment type insurance contracts (1) 
Debt   
Interest rate and foreign currency swaps  
Interest rate cap agreements  
Interest rate futures  

Principal   Estimated    
    Fair Value    
Amount 

$ 

 63,991     $
 5,114      
 6,745      
 28,087      
 5,715      
 10,706      
 8,200      
 2,252      

 67,021 
 4,187 
 7,183 
 29,166 
 5,876 
 (468)   
 51 
 - 

(1)  The information shown is for our fixed maturity securities and mortgage loans on real estate that support these insurance 

contracts.  

Interest Rate Risk on Fixed Insurance Businesses – Falling Rates 

In periods of declining interest rates, we have to reinvest the cash we receive as interest or return of principal on our investments 
in lower yielding instruments.  Moreover, borrowers may prepay fixed income securities, commercial mortgages and mortgage-
backed securities in our general accounts in order to borrow at lower market rates, which exacerbate this risk.  Because we are 
entitled to reset the interest rates on our fixed rate annuities only at limited, pre-established intervals, and because many of our 
contracts have guaranteed minimum interest or crediting rates, our spreads could decrease and potentially become negative.   

Prolonged historically low rates are not healthy for our business fundamentals.  However, we have recognized this threat and have 
been proactive in our investment strategies, product designs, crediting rate strategies and overall asset-liability practices to mitigate 
the risk of unfavorable consequences in this type of environment.  For some time now, new products have been sold with low 
minimum crediting floors, and we apply disciplined asset-liability management standards, such as locking in spreads on these 
products at the time of issue. 

The following summarizes a hypothetical stress scenario related to the effect of continued low new money rates relative to our 
portfolio yields.  The scenario assumes modest improvements in our new money rates from the current average of approximately 
125 to 150 basis points below our portfolio yields, which would result in spreads in our businesses declining from 2011 levels.  

•  Life Insurance – The stress on earnings has been mitigated by proactive strategies to lock in long-dated and high-yielding 
assets to manage this risk.  We executed on strategies which allowed us to effectively pre-buy assets in anticipation of future 
flows and maturing securities.  We have also taken actions on crediting rates.  We estimate that this scenario would have an 
approximate unfavorable earnings effect in a range of $15 million to $20 million during 2012, $40 million to $45 million during 
2013 and $65 million to $70 million during 2014.  Our deferred acquisition costs (“DAC”), value of business acquired 
(“VOBA”), and deferred front-end loads (“DFEL”) methodology assumes that new money rates grade from current levels to a 
long-term yield assumption over time.   

•  Retirement Plan Services and Annuities – The earnings drag from spread compression is modest and largely concentrated 
in our Retirement Plan Services segment, which is a function of this segment having higher guaranteed crediting rates and 
recurring premiums.  We estimate that this scenario would have an approximate unfavorable earnings effect in a range of $10 
million to $15 million during 2012, $20 million to $25 million during 2013 and $30 million to $35 million during 2014.  Since 
we currently have the ability to manage spread compression through crediting rate actions, our Annuities segment is not 
currently sensitive to spread compression so there is very little effect estimated.  The risk for our Annuities segment is 
sensitivity to sharp rising rates, and we manage this risk by selling market value adjusted products and purchasing derivative 
protection.  The costs of our derivative instruments that we use to hedge our variable annuity products may increase as a result 
of the low interest rate environment. 

•  Group Protection – We reviewed the discount rate assumptions associated with our long-term disability claim reserves and 
life waiver claim incurrals during the fourth quarter of 2011, which resulted in no change to the discount rate.  Spread 
compression would unfavorably affect annualized earnings by up to $5 million during 2012, $7 million during 2013 and $10 
million during 2014. 

•  Other Operations – We may also be affected by sensitivity to our exposures in our institutional pension and disability run-off 

blocks of business that are sensitive to interest rates and could contribute to an effect. 

109 

 
 
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
We believe that applying this same hypothetical scenario to statutory earnings would produce similar percentage changes to 
earnings effects to those disclosed above. 

In isolation, we believe the effects to our balance sheet from sustained low interest rates under this scenario would be modest 
assuming no changes to our long-term yield assumption and also excluding the effects of the new DAC methodology discussed in 
“Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Introduction – Critical 
Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – New DAC Methodology.”  With regard to our goodwill 
balance, low interest rates generally support a lower discount rate and therefore a higher goodwill implied fair value. 

The estimates above are based upon a hypothetical stressed scenario and are only representative of the effects of new money rates 
remaining in place through 2013 keeping all else equal and does not give consideration to the aggregate effect of other factors, 
including but not limited to:  contract holder activity; hedge positions; changing equity markets; shifts in implied volatilities; and 
changes in other capital market sectors.  In addition, the scenario only illustrated the effect to spreads and certain unlocking and 
reserve changes.  Minimum guaranteed rates on annuity and universal life (“UL”) policies generally range from 0.0% to 4.1%.  
Other potential effects of the scenario were not considered in the analysis.  See “Part I – Item 1A. Risk Factors – Market 
Conditions – Changes in interest rates and sustained low interest rates may cause interest rate spreads to decrease and changes in 
interest rates may also result in increased contract withdrawals” for additional information on interest rates.   

The following provides detail on the percentage differences between the December 31, 2011, interest rates being credited to 
contract holders based on fourth quarter of 2011 declared rates and the respective minimum guaranteed policy rate (in millions), 
broken out by contract holder account values reported within our segments: 

Account Values 

  Retirement

%  

Annuities   

Plan 

Life  
Services   Insurance (1)     Total 

  Account
  Values 

$

Excess of Crediting Rates over Contract Minimums 
Discretionary rate setting products (2)(3) 
   No difference  
   Up to 0.10%  
   0.11% to 0.20%  
   0.21% to 0.30%  
   0.31% to 0.40%  
   0.41% to 0.50%  
   0.51% to 0.60%  
   0.61% to 0.70%  
   0.71% to 0.80%  
   0.81% to 0.90%  
   0.91% to 1.00%  
   1.01% to 1.50%  
   1.51% to 2.00%  
   2.01% to 2.50%  
   2.51% to 3.00%  
   3.01% and above  
      Total discretionary rate setting products   
Other contracts (4) 

   $ 

  $

 6,465     $
 64    
 75    
 113    
 80    
 95    
 109    
 115    
 101    
 78    
 46    
 223    
 23    
 1    
 10    
 -    
 7,598    
 13,828    

 9,223 
 207 
 - 
 75 
 1 
 52 
 - 
 10 
 - 
 - 
 156 
 25 
 158 
 61 
 - 
 1 
 9,969 
 3,661 

 24,047 
 12 
 - 
 455 
 - 
 629 
 25 
 258 
 140 
 127 
 245 
 52 
 - 
 - 
 113 
 - 
 26,103 
 - 

 39,735   
 283   
 75   
 643   
 81   
 776   
 134   
 383   
 241   
 205   
 447   
 300   
 181   
 62   
 123   
 1   
 43,670   
 17,489   

65.0%
0.5%
0.1%
1.1%
0.1%
1.3%
0.2%
0.6%
0.4%
0.3%
0.7%
0.5%
0.3%
0.1%
0.2%
0.0%
71.4%
28.6%

         Total account values  

$

 21,426     $

 13,630 

  $

 26,103 

   $ 

 61,159   

100.0%

Percentage of discretionary rate setting product account  
   values at minimum guaranteed rates  

85.1%   

92.5%   

92.1%     

91.0%  

(1)  Excludes policy loans. 
(2)  Contracts currently within new money rate bands are grouped according to the corresponding portfolio rate band in which 

they will fall upon their first anniversary.  

(3)  The average crediting rates for discretionary rate setting products were 10 basis points, 7 basis points and 6 basis points in 
excess of average minimum guaranteed rates for our Annuities, Retirement Plan Services and Life Insurance segments, 
respectively. 

110 

 
 
 
 
 
                     
                     
     
 
  
        
  
 
                     
 
  
   
   
        
  
                    
 
  
     
  
     
  
        
  
 
  
    
   
    
   
    
     
    
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
    
   
    
   
    
     
    
  
  
 
 
 
  
  
 
(4)  For Annuities, this amount relates primarily to multi-year guarantee and indexed renewal business.  The average crediting rates 
were 193 basis points in excess of average minimum guaranteed rates for multi-year guarantee products; 23%, 8% and 69% of 
our total multi-year guarantee account values are scheduled to reset in 2012, 2013 and 2014 and beyond, respectively.  Our 
indexed renewal business resets either annually or bi-annually.  Upon reset, we are able to adjust product features to reflect 
changes in option prices.  For Retirement Plan Services, this amount relates to indexed-based rate setting products in which 
the average crediting rates were 7 basis points in excess of average minimum guaranteed rates and 78% of account values were 
already at their minimum guaranteed rates. 

The maturity structure and call provisions of the related portfolios are structured to afford protection against erosion of investment 
portfolio yields during periods of declining interest rates.  We devote extensive effort to evaluating the risks associated with falling 
interest rates by simulating asset and liability cash flows for a wide range of interest rate scenarios.  We seek to manage these 
exposures by maintaining a suitable maturity structure and by limiting our exposure to call risk in each respective investment 
portfolio. 

Interest Rate Risk on Fixed Insurance Businesses – Rising Rates 

For both annuities and UL, a rapid rise in interest rates poses risks of deteriorating spreads and high surrenders.  The portfolios 
supporting these products have fixed-rate assets laddered over maturities generally ranging from 1 to 10 years or more.  
Accordingly, the earned rate on each portfolio lags behind changes in market yields.  As rates rise, the lag may be increased by 
slowing mortgage-backed securities prepayments.  The greater and faster the rise in interest rates, the more the earned rate will tend 
to lag behind market rates.  If we set renewal crediting rates to earn the desired spread, the gap between our renewal crediting rates 
and competitors’ new money rates may be wide enough to cause increased surrenders that could cause us to liquidate a portion of 
our portfolio to fund these surrenders.  If we credit more competitive renewal rates to limit surrenders, our spreads will narrow.  
We devote extensive effort to evaluating these risks by simulating asset and liability cash flows for a wide range of interest rate 
scenarios.  Such analysis has led to adjustments in the target maturity structure and to hedging the risk of rising rates by buying out-
of-the-money interest rate cap agreements and swaptions.  With these instruments in place, the potential adverse effect of a rapid 
and sustained rise in rates is kept within our risk tolerances.   

Debt   

We manage the timing of maturities and the mixture of fixed-rate and floating-rate debt as part of the process of integrated 
management of interest rate risk for the entire enterprise.  See Note 13 for additional information on our debt. 

Derivatives 

See Note 6 for information on our derivatives used to hedge our exposure to changes in interest rates. 

Foreign Currency Exchange Risk  

Foreign Currency Denominated Investments 

We invest in foreign currency securities for incremental return and risk diversification relative to United States Dollar-
Denominated securities.  We use foreign currency swaps and foreign currency forwards to hedge some of the foreign exchange risk 
related to our investment in securities denominated in foreign currencies.  The currency risk is hedged using foreign currency 
derivatives of the same currency as the bonds.  See Note 6 for additional information on our foreign currency swaps and foreign 
currency forwards used to hedge our exposure to foreign currency exchange risk. 

111 

 
 
 
 
 
 
 
 
 
  
 
 
The following provides our principal or notional amount in U.S. dollar equivalents (in millions) as of December 31, 2011, by 
expected maturity for our foreign currency denominated investments and foreign currency swaps: 

2012  

2013  

2014  

2015  

2016  

  Thereafter     Total 

  Estimated
  Fair Value

Currencies 
British pound 
   Interest rate 
Canadian dollar 
   Interest rate 
New Zealand dollar 
   Interest rate 
Euro 
   Interest rate 
Australian dollar 
   Interest rate 
Derivatives 
Foreign currency swaps 

$ 

$ 

$ 

$ 

$ 

$ 

 -    $ 

 -   $

0.0%  

0.0% 

 -    $ 

 -   $

0.0%  

0.0% 

 -    $ 

 -   $

0.0%  

0.0% 

 -    $ 

 -   $

0.0%  

0.0% 

 -    $ 

 -   $

0.0%  

0.0% 

 -   $

0.0% 

 32   $

6.1% 

 -   $

0.0% 

 67   $

4.8% 

 -   $

0.0% 

 -   $

0.0% 

 -   $

0.0% 

 34   $

3.5% 

 -   $

0.0% 

 -   $

0.0% 

 -   $

0.0% 

 10   $

5.6% 

 -   $

0.0% 

 22   $

4.8% 

 -   $

0.0% 

 66    $ 

4.2%  

 -    $ 

0.0%  

 -    $ 

0.0%  

 67    $ 

5.1%  

 38    $ 

7.4%  

 66   $

4.2% 

 42   $

6.0% 

 34   $

3.5% 
 156   $
4.9% 

 38   $

7.4% 

 81 

 43 

 37 

 162 

 36 

 -    $ 

 -   $

 94   $

 30   $

 30   $

 186    $ 

 340   $

 38 

The following provides our principal or notional amount in U.S. dollar equivalents as of December 31, 2010, of our foreign 
currency denominated investments and foreign currency swaps (in millions):  

Principal/   
Notional    Estimated   
   Fair Value   
Amount

$ 

$ 

$ 

 66    $
 43   
 34   
 162   
 38   
 343    $

 70   
 45   
 35   
 163   
 34   
 347   

 340    $

 30   

Currencies 
British pound 
Canadian dollar 
New Zealand dollar 
Euro 
Australian dollar 
   Total currencies 

Derivatives 
Foreign currency swaps 

Equity Market Risk  

Our revenues, assets, liabilities and derivatives are exposed to equity market risk.  Due to the use of our reversion to the mean 
(“RTM”) process and our hedging strategies, we expect that, in general, short-term fluctuations in the equity markets should not 
have a significant effect on our quarterly earnings from unlocking of assumptions for DAC, VOBA, deferred sales inducements 
(“DSI”) and DFEL.  However, earnings are affected by equity market movements on account values and assets under management 
and the related fees we earn on those assets.  Refer to “Item 7. Management’s Discussion and Analysis of Financial Condition and 
Results of Operations – Introduction – Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL” for further 
discussion on the effects of equity markets on our RTM. 

Fee Revenues   

The fees earned from variable annuities and variable life insurance products are exposed to the risk of a decline in equity market 
values.  These fees are generally a fixed percentage of the market value of assets under management.  In a severe equity market 
decline, fee income could be reduced by not only reduced market valuations but also by customer withdrawals and redemptions.  
Such withdrawals and redemptions from equity funds and accounts might be partially offset by transfers to our fixed-income 
accounts and the transfer of funds to us from our competitors’ customers. 

Assets  

While we invest in equity assets with the expectation of achieving higher returns than would be available in our core fixed-income 
investments, the returns on and values of these equity investments are subject to somewhat greater market risk than our fixed-

112 

 
 
        
   
  
   
 
  
 
  
 
  
 
   
  
   
        
  
 
 
 
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
  
  
 
 
 
 
  
   
    
  
    
 
   
 
   
 
   
 
   
  
    
 
   
 
 
        
 
  
  
        
        
    
  
    
  
  
 
  
 
  
 
  
 
    
  
    
  
 
  
 
 
   
 
income investments.  These investments, however, add diversification benefits to our fixed-income investments.  The following 
provides the sensitivity of price changes (in millions) to our equity assets owned and equity derivatives:  

Equity Assets 
Domestic equities 
Foreign equities 
   Subtotal 
Real estate 
Other equity interests 

      Total 

As of December 31, 2011 

   As of December 31, 2010

Carrying   Estimated  
  Fair Value  

Value 

10% Fair
Value 
Increase

10% Fair 
Value 
  Decrease 

   Carrying   Estimated
  Fair Value
   Value 

$ 

 94    $
 47   
 141   
 137   
 978   

 94    $
 47   
 141   
 155   
 988   

 9    $
 5   
 14   
 16   
 99   

 (9)   $ 
 (5)  
 (14)  
 (16)  
 (99)  

 154    $
 45   
 199   
 202   
 935   

 154 
 45 
 199 
 215 
 945 

$ 

 1,256    $

 1,284    $

 129    $

 (129)   $ 

 1,336    $

 1,359 

As of December 31, 2011 

   As of December 31, 2010

Notional     Estimated   
  Fair Value  

Value 

10% Fair   
Value 
Increase

10% Fair    
Value 
  Decrease    

   Notional    Estimated
  Fair Value

Value 

Equity Derivatives (1) 
Equity futures  
Total return swaps  
Put options  
Call options (based on S&P 500)  
   Total  

$ 

$ 

 1,713    $
 100   
 6,502   
 4,881   
 13,196    $

 -    $
 -   
 1,770   
 183   
 1,953    $

 (170)   $
 11   
 1,594   
 266   
 1,701    $

 170    $ 
 (11)  
 2,007   
 83   
 2,249    $ 

 907    $
 100   
 5,602   
 4,083   
 10,692    $

 - 
 - 
 1,151 
 301 
 1,452 

(1)  Assumes a plus or minus 10% change in underlying indexes.  Estimated fair value does not reflect daily settlement of futures 

or monthly settlement of total return swaps.  

Liabilities 

We have exposure to changes in our stock price through stock appreciation rights (“SARs”) issued in 2007 through 2011.  See 
Notes 6 and 19 for additional information on our SARs and the related call options used to hedge the expected increase in 
liabilities from SARs granted on our stock.  

Derivatives Hedging Equity Market Risk 

We have entered into derivative transactions to hedge our exposure to equity market fluctuations.  Such derivatives include over-
the-counter equity call options, equity collars, variance swaps, total return swaps, put options, equity futures and call options.  See 
Note 6 for additional information on our derivatives used to hedge our exposure to equity market fluctuations. 

Effect of Equity Market Sensitivity 

The following presents our estimate of the effect on income (loss) from operations (in millions), from the change in asset-based 
fees and related expenses, if the level of the Standard & Poor’s (“S&P”) 500 Index® (“S&P 500”), which ended at 1258 as of 
December 31, 2011, were to decrease to 1005 over six months after December 31, 2011, and remain at that level through the next 
six months or increase to 1510 over six months after December 31, 2011, and remain at that level through the next six months, 
excluding any effect related to sales, prospective unlocking, persistency, hedge program performance or customer behavior caused 
by the equity market change: 

Segment 
Annuities 
Retirement Plan Services 

S&P 500 
at 1005 (1)

  S&P 500    
  at 1510 (1)

$ 

 (80)   $
 (14)  

 29   
 15   

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(1)  The baseline for these effects assumes a 4% annual equity market growth rate, depending on the block of business, beginning 
on January 1, 2012.  The baseline is then compared to scenarios of S&P 500 at the 1005 and 1510 levels, which assume the 
index moves to those levels over six months, remains at those levels through the next six months and grows at 4% annually, 
depending on the block of business, thereafter.  The difference between the baseline and S&P 500 at the 1005 and 1510 level 
scenarios is presented in the table. 

Refer to “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Introduction – 
Critical Accounting Policies and Estimates – DAC, VOBA, DSI and DFEL – Reversion to the Mean” for discussion on the effects 
of equity markets on our RTM. 

The effect on earnings summarized above is a hypothetical scenario for the next 12 months.  The effect of quarterly equity market 
changes upon fee revenues and asset-based expenses is generally not fully recognized in the first quarter of the change because fee 
revenues are earned and related expenses are incurred based upon daily variable account values.  The difference between the 
current period average daily variable account values compared to the end of period variable account values affects fee revenues in 
subsequent periods.  Additionally, the effect on earnings may not necessarily be symmetrical with comparable increases in the 
equity markets.  This discussion concerning the estimated effects of ongoing equity market volatility on the fees we earn from 
account values and assets under management is intended to be illustrative.  Actual effects may vary depending on a variety of 
factors, many of which are outside of our control, such as changing customer behaviors that might result in changes in the mix of 
our business between variable and fixed annuity contracts, switching among investment alternatives available within variable 
products, changes in sales production levels or changes in policy persistency.  For purposes of this guidance, the change in account 
values is assumed to correlate with the change in the relevant index.   

Default Risk 

Our portfolio of invested assets was $93.1 billion and $83.3 billion as of December 31, 2011 and 2010, respectively.  Of this total, 
$61.1 billion and $53.5 billion consisted of corporate bonds and $6.9 billion and $6.8 billion consisted of mortgage loans on real 
estate as of December 31, 2011 and 2010, respectively.  We manage the risk of adverse default experience on these investments by 
applying disciplined credit evaluation and underwriting standards, prudently limiting allocations to lower-quality, higher-yielding 
investments and diversifying exposures by issuer, industry, region and property type.  For each counterparty or borrowing entity 
and its affiliates, our exposures from all transactions are aggregated and managed in relation to formal limits set by rating quality.  
Additional diversification limits, such as limits per industry, are also applied.  We remain exposed to occasional adverse cyclical 
economic downturns during which default rates may be significantly higher than the long-term historical average used in pricing.   

We depend on the ability of derivative product dealers and their guarantors to honor their obligations to pay the contract amounts 
under various derivatives agreements.  In order to minimize the risk of default losses, we diversify our exposures among several 
dealers and limit the amount of exposure to each in accordance with the credit rating of each dealer or its guarantor.  We generally 
limit our selection of counterparties that are obligated under these derivative contracts to those with an A credit rating or above.   

Credit-Related Derivatives 

We use credit-related derivatives to minimize our exposure to credit-related events and we also sell credit default swaps to offer 
credit protection to our contract holders and investors.  See Note 6 for additional information.  

Credit Risk   

See Note 6 for information on our credit risk. 
In addition to the information provided about our counterparty exposure in Note 6, the fair value of our exposure by rating (in 
millions) was as follows: 

Rating 
AAA 
AA 
A 
BBB 
   Total  

As of December 31, 
2010  
2011  

$ 

$ 

 -    $ 

 23   
 56   
 2   
 81    $ 

 7   
 26   
 146   
 5   
 184   

114 

 
 
 
   
 
  
  
 
 
 
 
     
  
     
  
  
    
  
    
  
  
  
  
  
  
  
Item 8.  Financial Statements and Supplementary Data 

MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

Management is responsible for establishing and maintaining adequate internal control over financial reporting for Lincoln National 
Corporation to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of financial 
statements for external purposes in accordance with generally accepted accounting principles.  Internal control over financial 
reporting includes those policies and procedures that: (1) pertain to the maintenance of records that, in reasonable detail, accurately 
and fairly reflect the transactions and dispositions of our assets; (2) provide reasonable assurance that transactions are recorded as 
necessary to permit preparation of financial statements in accordance with United States of America generally accepted accounting 
principles, and that our receipts and expenditures are being made only in accordance with authorizations of our management and 
directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or 
disposition of our assets that could have a material effect on the financial statements.   

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Projections 
of any evaluation of internal control over financial reporting effectiveness to future periods are subject to risks.  Over time, 
controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies or 
procedures.   

Management assessed our internal control over financial reporting as of December 31, 2011, the end of our fiscal year.  
Management based its assessment on criteria established in Internal Control-Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission.  Management’s assessment included evaluation of such elements as the 
design and operating effectiveness of key financial reporting controls, process documentation, accounting policies, and our overall 
control environment.   

Based on the assessment, management has concluded that our internal control over financial reporting was effective as of the end 
of the fiscal year to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial 
statements for external reporting purposes in accordance with United States of America generally accepted accounting principles.   

The effectiveness of our internal control over financial reporting as of December 31, 2011, has been audited by Ernst & Young 
LLP, an independent registered public accounting firm, as stated in their report which is included immediately below. 

115 

 
 
  
  
  
    
  
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Shareholders of  
Lincoln National Corporation  

We have audited Lincoln National Corporation’s (the “Corporation”) internal control over financial reporting as of December 31, 
2011, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (the COSO criteria).  The Corporation’s management is responsible for maintaining 
effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial 
reporting included in the accompanying Management Report on Internal Control Over Financial Reporting.  Our responsibility is 
to express an opinion on the Corporation’s internal control over financial reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).  
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects.  Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in 
the circumstances.  We believe that our audit provides a reasonable basis for our opinion.   

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles.  A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, Lincoln National Corporation maintained, in all material respects, effective internal control over financial reporting 
as of December 31, 2011, based on the COSO criteria.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheets of Lincoln National Corporation as of December 31, 2011 and 2010, and the related consolidated 
statements of income (loss), stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 
2011 and our report dated February 23, 2012 expressed an unqualified opinion thereon.  

/s/ Ernst & Young LLP 
Philadelphia, Pennsylvania 
February 23, 2012 

116 

 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Shareholders of  
Lincoln National Corporation  

We have audited the accompanying consolidated balance sheets of Lincoln National Corporation (the “Corporation”) as of 
December 31, 2011 and 2010, and the related consolidated statements of income (loss), stockholders' equity, and cash flows for 
each of the three years in the period ended December 31, 2011.  Our audits also included the financial statement schedules listed in 
the Index at Item 15(a)(2).  These financial statements and schedules are the responsibility of the Corporation's management.  Our 
responsibility is to express an opinion on these financial statements and schedules based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in 
the financial statements.  An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation.  We believe that our audits provide a reasonable 
basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position 
of Lincoln National Corporation at December 31, 2011 and 2010, and the consolidated results of its operations and its cash flows 
for each of the three years in the period ended December 31, 2011, in conformity with United States of America generally accepted 
accounting principles.  Also, in our opinion, the related financial statement schedules, when considered in relation to the basic 
financial statements taken as a whole, present fairly in all material respects the information set forth therein. 

As discussed in Note 2 to the consolidated financial statements, in 2010 the Corporation changed its method of accounting for the 
consolidation of variable interest entities.  Also, as discussed in Note 2 to the consolidated financial statements, in 2009 the 
Corporation changed its method of accounting for the recognition and presentation of other-than-temporary impairments.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
Lincoln National Corporation's internal control over financial reporting as of December 31, 2011, based on criteria established in 
Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and 
our report dated February 23, 2012 expressed an unqualified opinion thereon.  

/s/ Ernst & Young LLP 
Philadelphia, Pennsylvania 
February 23, 2012 

117 

 
 
 
 
 
 
 
 
LINCOLN NATIONAL CORPORATION 
CONSOLIDATED BALANCE SHEETS 
(in millions, except share data) 

ASSETS 
Investments: 
   Available-for-sale securities, at fair value: 
      Fixed maturity securities (amortized cost: 2011 - $68,988; 2010 - $65,175) 
      Variable interest entities' fixed maturity securities (amortized cost: 2011 - $673; 2010 - $570) 
      Equity securities (cost: 2011 - $135; 2010 - $179) 
   Trading securities 
   Mortgage loans on real estate 
   Real estate 
   Policy loans 
   Derivative investments 
   Other investments 
         Total investments 
Cash and invested cash 
Deferred acquisition costs and value of business acquired 
Premiums and fees receivable 
Accrued investment income 
Reinsurance recoverables 
Funds withheld reinsurance assets 
Goodwill 
Other assets 
Separate account assets 
               Total assets 

LIABILITIES AND STOCKHOLDERS' EQUITY 
Liabilities 
Future contract benefits 
Other contract holder funds 
Short-term debt 
Long-term debt 
Reinsurance related embedded derivatives 
Funds withheld reinsurance liabilities 
Deferred gain on business sold through reinsurance 
Payables for collateral on investments 
Variable interest entities' liabilities 
Other liabilities 
Separate account liabilities 
            Total liabilities 
Contingencies and Commitments (See Note 13) 
Stockholders' Equity 
Preferred stock - 10,000,000 shares authorized; Series A - 10,072 and 10,914 shares 
   issued and outstanding as of December 31, 2011, and December 31, 2010, respectively 
Common stock - 800,000,000 shares authorized; 291,319,222 and 315,718,554 shares 
   issued and outstanding as of December 31, 2011, and December 31, 2010, respectively 
Retained earnings 
Accumulated other comprehensive income (loss) 
            Total stockholders' equity 
               Total liabilities and stockholders' equity 

See accompanying Notes to Consolidated Financial Statements 

118 

As of December 31, 
2010  
2011  

$ 

 75,433
 700
 139
 2,675
 6,942
 137
 2,884
 3,151
 1,069
 93,130
 4,510
 8,191
 408
 981
 6,526
 874
 2,273
 2,536
 83,477
$   202,906

$ 

 19,813
 69,466
 300
 5,391
 168
 1,045
 394
 3,733
 193
 4,762
 83,477
 188,742

$

 68,030 
 584 
 197 
 2,596 
 6,752 
 202 
 2,865 
 1,076 
 1,038 
 83,340 
 2,741 
 8,930 
 335 
 933 
 6,527 
 911 
 3,019 
 2,458 
 84,630 
$  193,824 

$

 17,527 
 66,407 
 351 
 5,399 
 102 
 1,149 
 468 
 1,659 
 132 
 3,194 
 84,630 
 181,018 

 -

 - 

 7,590
 4,126
 2,448
 14,164
$   202,906

 8,124 
 3,934 
 748 
 12,806 
$  193,824 

  
 
                                               
 
                                            
 
     
  
    
     
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
  
  
 
  
 
  
 
  
 
LINCOLN NATIONAL CORPORATION 
CONSOLIDATED STATEMENTS OF INCOME (LOSS) 
(in millions, except per share data) 

$

Revenues 
Insurance premiums 
Insurance fees 
Net investment income 
Realized gain (loss): 
   Total other-than-temporary impairment losses on securities 
   Portion of loss recognized in other comprehensive income  
      Net other-than-temporary impairment losses on securities recognized in earnings 
      Realized gain (loss), excluding other-than-temporary impairment losses on securities 
         Total realized gain (loss) 
Amortization of deferred gain on business sold through reinsurance 
Other revenues and fees 
      Total revenues 
Benefits and Expenses 
Interest credited 
Benefits 
Underwriting, acquisition, insurance and other expenses 
Interest and debt expense 
Impairment of intangibles  
      Total benefits and expenses 
         Income (loss) from continuing operations before taxes 
         Federal income tax expense (benefit) 
            Income (loss) from continuing operations 
            Income (loss) from discontinued operations, net of federal income taxes 
               Net income (loss) 
               Preferred stock dividends and accretion of discount 
                  Net income (loss) available to common stockholders 

$

Earnings (Loss) Per Common Share - Basic 
Income (loss) from continuing operations 
Income (loss) from discontinued operations 
   Net income (loss) 

Earnings (Loss) Per Common Share - Diluted 
Income (loss) from continuing operations 
Income (loss) from discontinued operations 
   Net income (loss) 

$

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

 2,294 
 3,437 
 4,652 

 (165)
 47 
 (118)
 (181)
 (299)
 75 
 477 
 10,636 

 2,488 
 3,345 
 3,163 
 294 
 747 
 10,037 
 599 
 297 
 302 
 (8)
 294 
 - 
 294 

 0.99 
 (0.03)
 0.96 

 0.95 
 (0.03)
 0.92 

$ 

$

 2,176 
 3,234 
 4,541 

 (240)
 88 
 (152)
 75 
 (77)
 75 
 458 
 10,407 

 2,488 
 3,327 
 3,067 
 291 
 - 
 9,173 
 1,234 
 283 
 951 
 29 
 980 
 (167)
 813 

 2.53 
 0.09 
 2.62 

 2.45 
 0.09 
 2.54 

$ 

$ 

$ 

$ 

$ 

$

$

$

$

$

 2,064 
 2,922 
 4,178 

 (667)
 275 
 (392)
 (754)
 (1,146)
 76 
 405 
 8,499 

 2,465 
 2,834 
 2,794 
 197 
 730 
 9,020 
 (521)
 (106)
 (415)
 (70)
 (485)
 (35)
 (520)

 (1.60)
 (0.25)
 (1.85)

 (1.60)
 (0.25)
 (1.85)

See accompanying Notes to Consolidated Financial Statements 

119 

  
 
                                                     
                                                     
  
 
    
  
     
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
                                                     
  
 
  
 
 
  
 
                                                     
  
 
  
 
 
  
 
LINCOLN NATIONAL CORPORATION 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 
(in millions, except per share data) 

Preferred Stock 
Balance as of beginning-of-year 
Issuance (redemption) of Series B preferred stock 
Accretion of discount on Series B preferred stock 
      Balance as of end-of-year 

Common Stock 
Balance as of beginning-of-year 
Issuance of common stock 
Issuance (repurchase and cancellation) of common stock warrants 
Stock compensation/issued for benefit plans 
Deferred compensation payable in stock 
Effect of amendment to deferred compensation plans 
Retirement of common stock/cancellation of shares 
      Balance as of end-of-year 

Retained Earnings 
Balance as of beginning-of-year 
Cumulative effect from adoption of new accounting standards 
Comprehensive income (loss) 
Less other comprehensive income (loss), net of tax 
   Net income (loss) 
Retirement of common stock 
Dividends declared:  Common (2011 - $0.230; 2010 - $0.080; 2009 - $0.040) 
Dividends on preferred stock 
Accretion of discount on Series B preferred stock 
      Balance as of end-of-year 

Accumulated Other Comprehensive Income (Loss) 
Balance as of beginning-of-year 
Cumulative effect from adoption of new accounting standards 
Other comprehensive income (loss), net of tax 
      Balance as of end-of-year 

For the Years Ended December 31, 
2011  
2009  
2010  

$

$ 

 - 
 - 
 - 
 - 

 8,124 
 - 
 - 
 17 
 - 
 (6)
 (545)
 7,590 

 3,934 
 - 
 1,994 
 1,700 
 294 
 (31)
 (71)
 - 
 - 
 4,126 

 748 
 - 
 1,700 
 2,448 

 806 
 (950)
 144 
 - 

 7,840 
 368 
 (48)
 18 
 - 
 (29)
 (25)
 8,124 

 3,316 
 (169)
 1,809 
 829 
 980 
 - 
 (26)
 (23)
 (144)
 3,934 

 (262)
 181 
 829 
 748 

$

 - 
 794 
 12 
 806 

 7,035 
 652 
 156 
 (8)
 5 
 - 
 - 
 7,840 

 3,745 
 102 
 2,158 
 2,643 
 (485)
 - 
 (11)
 (23)
 (12)
 3,316 

 (2,803)
 (102)
 2,643 
 (262)

         Total stockholders' equity as of end-of-year 

$

 14,164 

$ 

 12,806 

$

 11,700 

See accompanying Notes to Consolidated Financial Statements 

120 

  
 
                                   
                                   
  
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
LINCOLN NATIONAL CORPORATION 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in millions) 

Cash Flows from Operating Activities 
Net income (loss) 
Adjustments to reconcile net income (loss) to net cash provided by operating activities: 
   Deferred acquisition costs, value of business acquired, deferred sales inducements 
      and deferred front-end loads deferrals and interest, net of amortization 
   Trading securities purchases, sales and maturities, net 
   Change in premiums and fees receivable 
   Change in accrued investment income 
   Change in future contract benefits and other contract holder funds 
   Change in reinsurance related assets and liabilities 
   Change in federal income tax accruals 
   Realized (gain) loss  
   (Income) loss attributable to equity method investments 
   (Gain) loss on early extinguishment of debt 
   Amortization of deferred gain on business sold through reinsurance 
   Impairment of intangibles 
   (Gain) loss on disposal of discontinued operations 
   Other 
         Net cash provided by (used in) operating activities

Cash Flows from Investing Activities 
Purchases of available-for-sale securities 
Sales of available-for-sale securities 
Maturities of available-for-sale securities 
Purchases of other investments 
Sales or maturities of other investments 
Increase (decrease) in payables for collateral on investments 
Proceeds from sale of subsidiaries/businesses, net of cash disposed  
Other 
         Net cash provided by (used in) investing activities

Cash Flows from Financing Activities 
Payment of long-term debt, including current maturities 
Issuance of long-term debt, net of issuance costs 
Increase (decrease) in commercial paper, net 
Deposits of fixed account values, including the fixed portion of variable 
Withdrawals of fixed account values, including the fixed portion of variable  
Transfers to and from separate accounts, net 
Common stock issued for benefit plans and excess tax benefits 
Issuance (redemption) of Series B preferred stock and issuance (repurchase and 
   cancellation) of associated common stock warrants 
Issuance of common stock 
Repurchase of common stock 
Dividends paid to common and preferred stockholders 
         Net cash provided by (used in) financing activities

For the Years Ended December 31, 
2009  
2010  
2011  

$

 294    $ 

 980    $

 (485)

 (252)  
 88   
 (73)  
 (48)  
 125   
 (66)  
 338   
 299   
 (90)  
 8   
 (75)  
 747   
 3   
 (21)  
 1,277   

 (10,702)  
 1,497   
 5,324   
 (3,282)  
 3,094   
 2,074   
 -   
 (130)  
 (2,125)  

 (525)  
 298   
 (100)  
 10,953   
 (5,050)  
 (2,325)  
 3   

 -   
 -   
 (576)  
 (61)  
 2,617   

 (246)  
 47   
 (14)  
 (44)  
 643   
 22   
 414   
 77   
 (93)  
 5   
 (75)  
 -   
 (66)  
 70   
 1,720   

 (13,057)  
 3,118   
 4,652   
 (3,581)  
 3,239   
 (248)  
 321   
 (74)  
 (5,630)  

 (405)  
 749   
 1   
 11,080   
 (5,305)  
 (2,957)  
 1   

 (998)  
 368   
 (25)  
 (42)  
 2,467   

 (316)
 (3)
 128
 (75)
 (463)
 77
 9
 1,146
 55
 (64)
 (76)
 730
 219
 55
 937

 (13,532)
 3,818
 3,330
 (4,261)
 4,340
 (1,799)
 327
 (75)
 (7,852)

 (522)
 788
 (216)
 11,378
 (5,530)
 (2,248)
 -

 950
 652
 -
 (79)
 5,173

Net increase (decrease) in cash and invested cash, including discontinued operations 
Cash and invested cash, including discontinued operations, as of beginning-of-year 
   Cash and invested cash, including discontinued operations, as of end-of-year 

 1,769   
 2,741   
 4,510    $ 

 (1,443)  
 4,184   
 2,741    $

 (1,742)
 5,926
 4,184

$

See accompanying Notes to Consolidated Financial Statements 

121 

  
 
                                         
                                         
  
  
    
  
     
  
  
    
  
     
  
    
    
  
     
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
                                         
  
     
    
  
     
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
                                         
  
     
    
  
     
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
    
  
     
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
                                         
  
     
 
  
 
 
  
 
LINCOLN NATIONAL CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1.  Nature of Operations, Basis of Presentation and Summary of Significant Accounting Policies 

Nature of Operations  

Lincoln National Corporation and its majority-owned subsidiaries (“LNC” or the “Company,” which also may be referred to as 
“we,” “our” or “us”) operate multiple insurance businesses through four business segments.  See Note 22 for additional details.  
The collective group of businesses uses “Lincoln Financial Group” as its marketing identity.  Through our business segments, we 
sell a wide range of wealth protection, accumulation and retirement income products.  These products include institutional and/or 
retail fixed and indexed annuities, variable annuities, universal life insurance (“UL”), variable universal life insurance (“VUL”), 
linked-benefit UL, term life insurance, mutual funds and group life, disability and dental. 

Basis of Presentation  

The accompanying consolidated financial statements are prepared in accordance with United States of America generally accepted 
accounting principles (“GAAP”).  Certain GAAP policies, which significantly affect the determination of financial position, results 
of operations and cash flows, are summarized below. 

Certain amounts reported in prior years’ consolidated financial statements have been reclassified to conform to the presentation 
adopted in the current year.  These reclassifications had no effect on net income or stockholders’ equity of the prior years. 

Summary of Significant Accounting Policies  

Principles of Consolidation 

The accompanying consolidated financial statements include the accounts of LNC and all other entities in which we have a 
controlling financial interest and any variable interest entities (“VIEs”) in which we are the primary beneficiary.  Entities in which 
we do not have a controlling financial interest and do not exercise significant management influence over the operating and 
financing decisions are reported using the equity method.  The carrying value of our investments that we account for using the 
equity method on our Consolidated Balance Sheets and equity in earnings on our Consolidated Statements of Income (Loss) is not 
material.  All material inter-company accounts and transactions have been eliminated in consolidation.   

Our involvement with VIEs is primarily to invest in assets that allow us to gain exposure to a broadly diversified portfolio of asset 
classes.  A VIE is an entity which does not have sufficient equity to finance its own activities without additional financial support 
or where investors lack certain characteristics of a controlling financial interest.  We assess our contractual, ownership or other 
interests in a VIE to determine if our interest participates in the variability the VIE was designed to absorb and pass onto variable 
interest holders.  We perform an ongoing qualitative assessment of our variable interests in VIEs to determine whether we have a 
controlling financial interest and would therefore be considered the primary beneficiary of the VIE.  If we determine we are the 
primary beneficiary of a VIE, we consolidate the assets and liabilities of the VIE in our consolidated financial statements.   

Accounting Estimates and Assumptions 

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions 
affecting the reported amounts of assets and liabilities and the disclosures of contingent assets and liabilities as of the date of the 
financial statements and the reported amounts of revenues and expenses for the reporting period.  Those estimates are inherently 
subject to change and actual results could differ from those estimates.  Included among the material (or potentially material) 
reported amounts and disclosures that require extensive use of estimates are:  fair value of certain invested assets and derivatives, 
asset valuation allowances, deferred acquisition costs (“DAC”), value of business acquired (“VOBA”), deferred sales inducements 
(“DSI”), goodwill, future contract benefits, other contract holder funds which includes deferred front-end loads (“DFEL”), 
pension plans, income taxes and the potential effects of resolving litigated matters. 

Business Combinations 

We use the acquisition method of accounting for all business combination transactions, and accordingly, recognize the fair values 
of assets acquired, liabilities assumed and any noncontrolling interests in our consolidated financial statements.  The allocation of 
fair values may be subject to adjustment after the initial allocation for up to a one-year period as more information relative to the 
fair values as of the acquisition date becomes available.  The consolidated financial statements include the results of operations of 
any acquired company since the acquisition date. 

122 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Value Measurement 

Our measurement of fair value is based on assumptions used by market participants in pricing the asset or liability, which may 
include inherent risk, restrictions on the sale or use of an asset or non-performance risk, which would include our own credit risk.  
Our estimate of an exchange price is the price in an orderly transaction between market participants to sell the asset or transfer the 
liability (“exit price”) in the principal market, or the most advantageous market in the absence of a principal market, for that asset 
or liability, as opposed to the price that would be paid to acquire the asset or receive a liability (“entry price”).  Pursuant to the Fair 
Value Measurements and Disclosures Topic of the Financial Accounting Standards Board (“FASB”) Accounting Standards 
CodificationTM (“ASC”), we categorize our financial instruments carried at fair value into a three-level fair value hierarchy, based on 
the priority of inputs to the respective valuation technique.  The three-level hierarchy for fair value measurement is defined as 
follows: 

•  Level 1 – inputs to the valuation methodology are quoted prices available in active markets for identical investments as of the 

reporting date, except for large holdings subject to “blockage discounts” that are excluded;  

•  Level 2 – inputs to the valuation methodology are other than quoted prices in active markets, that are either directly or 

indirectly observable as of the reporting date, and fair value can be determined through the use of models or other valuation 
methodologies; and 

•  Level 3 – inputs to the valuation methodology are unobservable inputs in situations where there is little or no market activity 
for the asset or liability, and we make estimates and assumptions related to the pricing of the asset or liability, including 
assumptions regarding risk. 

In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy.  In such cases, the 
level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement.  Our 
assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and considers 
factors specific to the investment.  

When a determination is made to classify an asset or liability within Level 3 of the fair value hierarchy, the determination is based 
upon the significance of the unobservable inputs to the overall fair value measurement.  Because certain securities trade in less 
liquid or illiquid markets with limited or no pricing information, the determination of fair value for these securities is inherently 
more difficult.  However, Level 3 fair value investments may include, in addition to the unobservable or Level 3 inputs, observable 
components, which are components that are actively quoted or can be validated to market-based sources. 

Available-For-Sale Securities – Fair Valuation Methodologies and Associated Inputs 

Securities classified as available-for-sale (“AFS”) consist of fixed maturity and equity securities and are stated at fair value with 
unrealized gains and losses included within accumulated other comprehensive income (loss) (“AOCI”), net of associated DAC, 
VOBA, DSI, other contract holder funds and deferred income taxes.   

We measure the fair value of our securities classified as AFS based on assumptions used by market participants in pricing the 
security.  The most appropriate valuation methodology is selected based on the specific characteristics of the fixed maturity or 
equity security, and we consistently apply the valuation methodology to measure the security’s fair value.  Our fair value 
measurement is based on a market approach that utilizes prices and other relevant information generated by market transactions 
involving identical or comparable securities.  Sources of inputs to the market approach primarily include third-party pricing 
services, independent broker quotations or pricing matrices.  We do not adjust prices received from third parties; however, we do 
analyze the third-party pricing services’ valuation methodologies and related inputs and perform additional evaluation to determine 
the appropriate level within the fair value hierarchy. 

The observable and unobservable inputs to our valuation methodologies are based on a set of standard inputs that we generally use 
to evaluate all of our AFS securities.  Observable inputs include benchmark yields, reported trades, broker-dealer quotes, issuer 
spreads, two-sided markets, benchmark securities, bids, offers and reference data.  In addition, market indicators, industry and 
economic events are monitored, and further market data is acquired if certain triggers are met.  For certain security types, additional 
inputs may be used, or some of the inputs described above may not be applicable.  For private placement securities, we use pricing 
matrices that utilize observable pricing inputs of similar public securities and Treasury yields as inputs to the fair value 
measurement.  Depending on the type of security or the daily market activity, standard inputs may be prioritized differently or may 
not be available for all AFS securities on any given day.  For broker-quoted only securities, non-binding quotes from market 
makers or broker-dealers are obtained from sources recognized as market participants.  For securities trading in less liquid or 
illiquid markets with limited or no pricing information, we use unobservable inputs to measure fair value.   

123 

  
 
 
 
 
 
 
 
 
 
 
The following summarizes our fair valuation methodologies and associated inputs, which are particular to the specified security 
type and are in addition to the defined standard inputs to our valuation methodologies for all of our AFS securities discussed 
above: 

•  Corporate bonds and U.S. Government bonds – We also use Trade Reporting and Compliance EngineTM reported tables for 

our corporate bonds and vendor trading platform data for our U.S. Government bonds.   

•  Mortgage- and asset-backed securities – We also utilize additional inputs which include new issues data, monthly payment 

information and monthly collateral performance, including prepayments, severity, delinquencies, step-down features and over 
collateralization features for each of our mortgage-backed securities (“MBS”), which include collateralized mortgage 
obligations and mortgage pass through securities backed by residential mortgages (“RMBS”), commercial mortgage-backed 
securities (“CMBS”) and collateralized debt obligations (“CDOs”). 
State and municipal bonds – We also use additional inputs that include information from the Municipal Securities Rule Making 
Board, as well as material event notices, new issue data, issuer financial statements and Municipal Market Data benchmark 
yields for our state and municipal bonds. 

• 

•  Hybrid and redeemable preferred and equity securities – We also utilize additional inputs of exchange prices (underlying and 

common stock of the same issuer) for our hybrid and redeemable preferred and equity securities, including banking, insurance, 
other financial services and other securities. 

In order to validate the pricing information and broker-dealer quotes, we employ, where possible, procedures that include 
comparisons with similar observable positions, comparisons with subsequent sales and observations of general market movements 
for those security classes.  We have policies and procedures in place to review the process that is utilized by our third-party pricing 
service and the output that is provided to us by the pricing service.  On a periodic basis, we test the pricing for a sample of 
securities to evaluate the inputs and assumptions used by the pricing service, and we perform a comparison of the pricing service 
output to an alternative pricing source.  We also evaluate prices provided by our primary pricing service to ensure that they are not 
stale or unreasonable by reviewing the prices for unusual changes from period to period based on certain parameters or for lack of 
change from one period to the next.  

AFS Securities – Evaluation for Recovery of Amortized Cost 

We regularly review our AFS securities for declines in fair value that we determine to be other-than-temporary.  For an equity 
security, if we do not have the ability and intent to hold the security for a sufficient period of time to allow for a recovery in value, 
we conclude that an other-than-temporary impairment (“OTTI”) has occurred and the amortized cost of the equity security is 
written down to the current fair value, with a corresponding charge to realized gain (loss) on our Consolidated Statements of 
Income (Loss).  When assessing our ability and intent to hold the equity security to recovery, we consider, among other things, the 
severity and duration of the decline in fair value of the equity security as well as the cause of the decline, a fundamental analysis of 
the liquidity, and business prospects and overall financial condition of the issuer.  

For our fixed maturity AFS securities, we generally consider the following to determine whether our unrealized losses are OTTI: 

•  The estimated range and average period until recovery; 
•  The estimated range and average holding period to maturity; 
•  Remaining payment terms of the security; 
•  Current delinquencies and nonperforming assets of underlying collateral; 
•  Expected future default rates; 
•  Collateral value by vintage, geographic region, industry concentration or property type;  
• 
•  Contractual and regulatory cash obligations. 

Subordination levels or other credit enhancements as of the balance sheet date as compared to origination; and 

For a debt security, if we intend to sell a security or it is more likely than not we will be required to sell a debt security before 
recovery of its amortized cost basis and the fair value of the debt security is below amortized cost, we conclude that an OTTI has 
occurred and the amortized cost is written down to current fair value, with a corresponding charge to realized gain (loss) on our 
Consolidated Statements of Income (Loss).  If we do not intend to sell a debt security or it is not more likely than not we will be 
required to sell a debt security before recovery of its amortized cost basis but the present value of the cash flows expected to be 
collected is less than the amortized cost of the debt security (referred to as the credit loss), we conclude that an OTTI has occurred 
and the amortized cost is written down to the estimated recovery value with a corresponding charge to realized gain (loss) on our 
Consolidated Statements of Income (Loss), as this amount is deemed the credit portion of the OTTI.  The remainder of the 
decline to fair value is recorded in OCI to unrealized OTTI on AFS securities on our Consolidated Statements of Stockholders’ 
Equity, as this amount is considered a noncredit (i.e., recoverable) impairment. 

When assessing our intent to sell a debt security or if it is more likely than not we will be required to sell a debt security before 
recovery of its cost basis, we evaluate facts and circumstances such as, but not limited to, decisions to reposition our security 

124 

  
 
 
 
 
 
 
 
 
 
portfolio, sale of securities to meet cash flow needs and sales of securities to capitalize on favorable pricing.  In order to determine 
the amount of the credit loss for a debt security, we calculate the recovery value by performing a discounted cash flow analysis 
based on the current cash flows and future cash flows we expect to recover.  The discount rate is the effective interest rate implicit 
in the underlying debt security.  The effective interest rate is the original yield or the coupon if the debt security was previously 
impaired.  See the discussion below for additional information on the methodology and significant inputs, by security type, which 
we use to determine the amount of a credit loss. 

Our conclusion that it is not more likely than not that we will be required to sell the fixed maturity AFS securities before recovery 
of their amortized cost basis, the estimated future cash flows are equal to or greater than the amortized cost basis of the debt 
securities, or we have the ability to hold the equity AFS securities for a period of time sufficient for recovery is based upon our 
asset-liability management process.  Management considers the following as part of the evaluation: 

•  The current economic environment and market conditions; 
•  Our business strategy and current business plans; 
•  The nature and type of security, including expected maturities and exposure to general credit, liquidity, market and interest rate 

risk;  

•  Our analysis of data from financial models and other internal and industry sources to evaluate the current effectiveness of our 

hedging and overall risk management strategies;  

•  The current and expected timing of contractual maturities of our assets and liabilities, expectations of prepayments on 

investments and expectations for surrenders and withdrawals of life insurance policies and annuity contracts;  

•  The capital risk limits approved by management; and 
•  Our current financial condition and liquidity demands. 

To determine the recovery period of a debt security, we consider the facts and circumstances surrounding the underlying issuer 
including, but not limited to, the following: 

•  Historic and implied volatility of the security; 
•  Length of time and extent to which the fair value has been less than amortized cost;  
•  Adverse conditions specifically related to the security or to specific conditions in an industry or geographic area;  
•  Failure, if any, of the issuer of the security to make scheduled payments; and 
•  Recoveries or additional declines in fair value subsequent to the balance sheet date.  

In periods subsequent to the recognition of an OTTI, the AFS security is accounted for as if it had been purchased on the 
measurement date of the OTTI.  Therefore, for the fixed maturity AFS security, the original discount or reduced premium is 
reflected in net investment income over the contractual term of the investment in a manner that produces a constant effective 
yield. 

To determine recovery value of a corporate bond or CDO, we perform additional analysis related to the underlying issuer 
including, but not limited to, the following: 

•  Fundamentals of the issuer to determine what we would recover if they were to file bankruptcy versus the price at which the 

market is trading; 

•  Fundamentals of the industry in which the issuer operates; 
•  Earnings multiples for the given industry or sector of an industry that the underlying issuer operates within, divided by the 

outstanding debt to determine an expected recovery value of the security in the case of a liquidation; 

•  Expected cash flows of the issuer (e.g., whether the issuer has cash flows in excess of what is required to fund its operations); 
•  Expectations regarding defaults and recovery rates; 
•  Changes to the rating of the security by a rating agency; and 
•  Additional market information (e.g., if there has been a replacement of the corporate debt security). 

Each quarter we review the cash flows for the MBS to determine whether or not they are sufficient to provide for the 
recovery of our amortized cost.  We revise our cash flow projections only for those securities that are at most risk for 
impairment based on current credit enhancement and trends in the underlying collateral performance.  To determine recovery 
value of a MBS, we perform additional analysis related to the underlying issuer including, but not limited to, the following: 

•  Discounted cash flow analysis based on the current cash flows and future cash flows we expect to recover; 
•  Level of creditworthiness of the home equity loans or residential mortgages that back an RMBS or commercial mortgages that 

back a CMBS; 
Susceptibility to fair value fluctuations for changes in the interest rate environment; 

• 

125 

  
 
 
 
 
 
 
 
 
 
 
• 
Susceptibility to reinvestment risks, in cases where market yields are lower than the securities’ book yield earned; 
• 
Susceptibility to reinvestment risks, in cases where market yields are higher than the book yields earned on a security;  
•  Expectations of sale of such a security where market yields are higher than the book yields earned on a security; and  
• 

Susceptibility to variability of prepayments. 

When evaluating MBS and mortgage-related asset-backed securities (“ABS”), we consider a number of pool-specific factors as well 
as market level factors when determining whether or not the impairment on the security is temporary or other-than-temporary.  
The most important factor is the performance of the underlying collateral in the security and the trends of that performance in the 
prior periods.  We use this information about the collateral to forecast the timing and rate of mortgage loan defaults, including 
making projections for loans that are already delinquent and for those loans that are currently performing but may become 
delinquent in the future.  Other factors used in this analysis include type of underlying collateral (e.g., prime, Alt-A or subprime), 
geographic distribution of underlying loans and timing of liquidations by state.  Once default rates and timing assumptions are 
determined, we then make assumptions regarding the severity of a default if it were to occur.  Factors that impact the severity 
assumption include expectations for future home price appreciation or depreciation, loan size, first lien versus second lien, 
existence of loan level private mortgage insurance, type of occupancy and geographic distribution of loans.  Once default and 
severity assumptions are determined for the security in question, cash flows for the underlying collateral are projected including 
expected defaults and prepayments.  These cash flows on the collateral are then translated to cash flows on our tranche based on 
the cash flow waterfall of the entire capital security structure.  If this analysis indicates the entire principal on a particular security 
will not be returned, the security is reviewed for OTTI by comparing the expected cash flows to amortized cost.  To the extent that 
the security has already been impaired or was purchased at a discount, such that the amortized cost of the security is less than or 
equal to the present value of cash flows expected to be collected, no impairment is required.   

Otherwise, if the amortized cost of the security is greater than the present value of the cash flows expected to be collected, and the 
security was not purchased at a discount greater than the expected principal loss, then impairment is recognized. 

We further monitor the cash flows of all of our AFS securities backed by pools on an ongoing basis.  We also perform detailed 
analysis on all of our subprime, Alt-A, non-agency residential MBS and on a significant percentage of our AFS securities backed by 
pools of commercial mortgages.  The detailed analysis includes revising projected cash flows by updating the cash flows for actual 
cash received and applying assumptions with respect to expected defaults, foreclosures and recoveries in the future.  These revised 
projected cash flows are then compared to the amount of credit enhancement (subordination) in the structure to determine 
whether the amortized cost of the security is recoverable.  If it is not recoverable, we record an impairment of the security.   

Trading Securities 

Trading securities consist of fixed maturity and equity securities in designated portfolios, some of which support modified 
coinsurance (“Modco”) and coinsurance with funds withheld (“CFW”) reinsurance arrangements.  Investment results for the 
portfolios that support Modco and CFW reinsurance arrangements, including gains and losses from sales, are passed directly to the 
reinsurers pursuant to contractual terms of the reinsurance arrangements.  Trading securities are carried at fair value and changes in 
fair value and changes in the fair value of embedded derivative liabilities associated with the underlying reinsurance arrangements, 
are recorded in realized gain (loss) on our Consolidated Statements of Income (Loss) as they occur.   

Alternative Investments  

Alternative investments, which consist primarily of investments in Limited Partnerships (“LPs”), are included in other investments 
on our Consolidated Balance Sheets.  We account for our investments in LPs using the equity method to determine the carrying 
value.  Recognition of alternative investment income is delayed due to the availability of the related financial statements, which are 
generally obtained from the partnerships’ general partners.  As a result, our venture capital, real estate and oil and gas portfolios are 
generally on a three-month delay and our hedge funds are on a one-month delay.  In addition, the impact of audit adjustments 
related to completion of calendar-year financial statement audits of the investees are typically received during the second quarter of 
each calendar year.  Accordingly, our investment income from alternative investments for any calendar-year period may not include 
the complete impact of the change in the underlying net assets for the partnership for that calendar-year period.   

Payables for Collateral on Investments 

When we enter into collateralized financing transactions on our investments, a liability is recorded equal to the cash collateral 
received.  This liability is included within payables for collateral on investments on our Consolidated Balance Sheets.  Income and 
expenses associated with these transactions are recorded as investment income and investment expenses within net investment 
income on our Consolidated Statements of Income (Loss).  Changes in payables for collateral on investments are reflected within 
cash flows from investing activities on our Consolidated Statements of Cash Flows. 

126 

  
 
 
 
 
 
 
 
 
 
 
 
Mortgage Loans on Real Estate 

Mortgage loans on real estate are carried at unpaid principal balances adjusted for amortization of premiums and accretion of 
discounts and are net of valuation allowances.  Interest income is accrued on the principal balance of the loan based on the loan’s 
contractual interest rate.  Premiums and discounts are amortized using the effective yield method over the life of the loan.  Interest 
income and amortization of premiums and discounts are reported in net investment income on our Consolidated Statements of 
Income (Loss) along with mortgage loan fees, which are recorded as they are incurred. 

Our commercial loan portfolio is comprised of long-term loans secured by existing commercial real estate.  As such, it does not 
exhibit risk characteristics unique to mezzanine, construction, residential, agricultural, land or other types of real estate loans.  We 
believe all of the loans in our portfolio share three primary risks:  borrower creditworthiness; sustainability of the cash flow of the 
property; and market risk; therefore, our methods for monitoring and assessing credit risk are consistent for our entire portfolio.  
Loans are considered impaired when it is probable that, based upon current information and events, we will be unable to collect all 
amounts due under the contractual terms of the loan agreement.  When we determine that a loan is impaired, a valuation allowance 
is established for the excess carrying value of the loan over its estimated value.  The loan’s estimated value is based on:  the present 
value of expected future cash flows discounted at the loan’s effective interest rate; the loan’s observable market price; or the fair 
value of the loan’s collateral.  Valuation allowances are maintained at a level we believe is adequate to absorb estimated probable 
credit losses of each specific loan.  Our periodic evaluation of the adequacy of the allowance for losses is based on our past loan 
loss experience, known and inherent risks in the portfolio, adverse situations that may affect the borrower’s ability to repay 
(including the timing of future payments), the estimated value of the underlying collateral, composition of the loan portfolio, 
current economic conditions and other relevant factors.  Trends in market vacancy and rental rates are incorporated into the 
analysis that we perform for monitored loans and may contribute to the establishment of (or an increase or decrease in) an 
allowance for credit losses.  In addition, we review each loan individually in our commercial mortgage loan portfolio on an annual 
basis to identify emerging risks.  We focus on properties that experienced a reduction in debt-service coverage or that have 
significant exposure to tenants with deteriorating credit profiles.  Where warranted, we establish or increase loss reserves for a 
specific loan based upon this analysis.  Our process for determining past due or delinquency status begins when a payment date is 
missed, at which time the borrower is contacted.  After the grace period expiration that may last up to 10 days, we send a default 
notice.  The default notice generally provides a short time period to cure the default. Our policy is to report loans that are 60 or 
more days past due, which equates to two or more payments missed, as delinquent.  We do not accrue interest on loans 90 days 
past due, and any interest received on these loans is either applied to the principal or recorded in net investment income on our 
Consolidated Statements of Income (Loss) when received, depending on the assessment of the collectibility of the loan.  We 
resume accruing interest once a loan complies with all of its original terms or restructured terms.  Mortgage loans deemed 
uncollectible are charged against the allowance for losses, and subsequent recoveries, if any, are credited to the allowance for losses.  
All mortgage loans that are impaired have an established allowance for credit losses.  Changes in valuation allowances are reported 
in realized gain (loss) on our Consolidated Statements of Income (Loss). 

We measure and assess the credit quality of our mortgage loans by using loan-to-value and debt-service coverage ratios.  The loan-
to-value ratio compares the principal amount of the loan to the fair value at origination of the underlying property collateralizing 
the loan and is commonly expressed as a percentage.  Loan-to-value ratios greater than 100% indicate that the principal amount is 
greater than the collateral value.  Therefore, all else being equal, a lower loan-to-value ratio generally indicates a higher quality loan.  
The debt-service coverage ratio compares a property’s net operating income to its debt-service payments.  Debt-service coverage 
ratios of less than 1.0 indicate that property operations do not generate enough income to cover its current debt payments.  
Therefore, all else being equal, a higher debt-service coverage ratio generally indicates a higher quality loan.  

Policy Loans  

Policy loans represent loans we issue to contract holders that use the cash surrender value of their life insurance policy as collateral.  
Policy loans are carried at unpaid principal balances.   

Real Estate 

Real estate includes both real estate held for the production of income and real estate held-for-sale.  Real estate held for the 
production of income is carried at cost less accumulated depreciation.  Depreciation is calculated on a straight-line basis over the 
estimated useful life of the asset.  We periodically review properties held for the production of income for impairment.  Properties 
whose carrying values are greater than their projected undiscounted cash flows are written down to estimated fair value, with 
impairment losses reported in realized gain (loss) on our Consolidated Statements of Income (Loss).  The estimated fair value of 
real estate is generally computed using the present value of expected future cash flows from the real estate discounted at a rate 
commensurate with the underlying risks.  Real estate classified as held-for-sale is stated at the lower of depreciated cost or fair value 
less expected disposition costs at the time classified as held-for-sale.  Real estate is not depreciated while it is classified as held-for-
sale.  Also, valuation allowances for losses are established, as appropriate, for real estate held-for-sale and any changes to the 
valuation allowances are reported in realized gain (loss) on our Consolidated Statements of Income (Loss).  Real estate acquired 
through foreclosure proceedings is recorded at fair value at the settlement date.   

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Derivative Instruments 

We hedge certain portions of our exposure to interest rate risk, foreign currency exchange risk, equity market risk and credit risk by 
entering into derivative transactions.  All of our derivative instruments are recognized as either assets or liabilities on our 
Consolidated Balance Sheets at estimated fair value.  We categorized derivatives into a three-level hierarchy, based on the priority 
of the inputs to the respective valuation technique as discussed above in “Fair Value Measurement.”  The accounting for changes 
in the estimated fair value of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging 
relationship, and further, on the type of hedging relationship.  For those derivative instruments that are designated and qualify as 
hedging instruments, we must designate the hedging instrument based upon the exposure being hedged: as a cash flow hedge, a fair 
value hedge or a hedge of a net investment in a foreign subsidiary.   

For derivative instruments that are designated and qualify as a cash flow hedge, the effective portion of the gain or loss on the 
derivative instrument is reported as a component of accumulated OCI and reclassified into net income in the same period or 
periods during which the hedged transaction affects net income.  The remaining gain or loss on the derivative instrument in excess 
of the cumulative change in the present value of designated future cash flows of the hedged item (hedge ineffectiveness), if any, is 
recognized in net income during the period of change.  For derivative instruments that are designated and qualify as a fair value 
hedge, the gain or loss on the derivative instrument, as well as the offsetting gain or loss on the hedged item attributable to the 
hedged risk are recognized in net income during the period of change in estimated fair values.  For derivative instruments that are 
designated and qualify as a hedge of a net investment in a foreign subsidiary, the gain or loss on the derivative instrument is 
reported as a component of accumulated OCI and reclassified into net income at the time of the sale of the foreign subsidiary.  For 
derivative instruments not designated as hedging instruments but that are economic hedges, the gain or loss is recognized in net 
income. 

We purchase and issue financial instruments and products that contain embedded derivative instruments.  When it is determined 
that the embedded derivative possesses economic characteristics that are not clearly and closely related to the economic 
characteristics of the host contract, and a separate instrument with the same terms would qualify as a derivative instrument, the 
embedded derivative is bifurcated from the host for measurement purposes.  The embedded derivative, which is reported with the 
host instrument in the Consolidated Balance Sheets, is carried at fair value with changes in fair value recognized in net income 
during the period of change.   

We employ several different methods for determining the fair value of our derivative instruments.  The fair value of our derivative 
contracts are measured based on current settlement values, which are based on quoted market prices, industry standard models that 
are commercially available and broker quotes.  These techniques project cash flows of the derivatives using current and implied 
future market conditions.  We calculate the present value of the cash flows to measure the current fair market value of the 
derivative.  

Cash and Cash Equivalents 

Cash and invested cash is carried at cost and includes all highly liquid debt instruments purchased with an original maturity of three 
months or less.   

DAC, VOBA, DSI and DFEL 

Commissions and other costs of acquiring UL insurance, VUL insurance, traditional life insurance, annuities and other investment 
contracts, which vary with and are related primarily to the production of new business, have been deferred (i.e., DAC) to the extent 
recoverable.  VOBA is an intangible asset that reflects the estimated fair value of in-force contracts in a life insurance company 
acquisition and represents the portion of the purchase price that is allocated to the value of the right to receive future cash flows 
from the business in force at the acquisition date.  Bonus credits and excess interest for dollar cost averaging contracts are 
considered DSI.  Contract sales charges that are collected in the early years of an insurance contract are deferred (i.e., DFEL), and 
the unamortized balance is reported in other contract holder funds on our Consolidated Balance Sheets.   

Both DAC and VOBA amortization, excluding amounts reported in realized gain (loss), is reported within underwriting, 
acquisition, insurance and other expenses on our Consolidated Statements of Income (Loss).  DSI amortization, excluding 
amounts reported in realized gain (loss), is reported in interest credited on our Consolidated Statements of Income (Loss).  The 
amortization of DFEL, excluding amounts reported in realized gain (loss), is reported within insurance fees on our Consolidated 
Statements of Income (Loss).  The methodology for determining the amortization of DAC, VOBA, DSI and DFEL varies by 
product type.  For all insurance contracts, amortization is based on assumptions consistent with those used in the development of 
the underlying contract adjusted for emerging experience and expected trends.   
Acquisition costs for UL and VUL insurance and investment-type products, which include fixed and variable deferred annuities, 
are generally amortized over the lives of the policies in relation to the incidence of estimated gross profits (“EGPs”) from 
surrender charges, investment, mortality net of reinsurance ceded and expense margins and actual realized gain (loss) on 
investments.  Contract lives for UL and VUL policies are estimated to be 40 years and 30 years, respectively, based on the expected 

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lives of the contracts.  Contract lives for fixed and variable deferred annuities are generally between 12 and 30 years, while some of 
our fixed multi-year guarantee products have amortization periods equal to the guarantee period.  The front-end load annuity 
product has an assumed life of 25 years.  Longer lives are assigned to those blocks that have demonstrated favorable lapse 
experience.   

Acquisition costs for all traditional contracts, including traditional life insurance, which include individual whole life, group 
business and term life insurance contracts, are amortized over periods of 7 to 30 years on either a straight-line basis or as a level 
percent of premium of the related policies depending on the block of business.  There is currently no DAC, VOBA, DSI or DFEL 
balance or related amortization for fixed and variable payout annuities. 

We account for modifications of insurance contracts that result in a substantially unchanged contract as a continuation of the 
replaced contract.  We account for modifications of insurance contracts that result in a substantially changed contract as an 
extinguishment of the replaced contract. 

The carrying amounts of DAC, VOBA, DSI and DFEL are adjusted for the effects of realized and unrealized gains and losses on 
securities classified as AFS and certain derivatives and embedded derivatives.  Amortization expense of DAC, VOBA, DSI and 
DFEL reflects an assumption for an expected level of credit-related investment losses.  When actual credit-related investment 
losses are realized, we recognize a true-up to our DAC, VOBA, DSI and DFEL amortization within realized gain (loss) on our 
Consolidated Statements of Income (Loss) reflecting the incremental effect of actual versus expected credit-related investment 
losses.  These actual to expected amortization adjustments can create volatility from period to period in realized gain (loss).   

On a quarterly basis, we may record an adjustment to the amounts included within our Consolidated Balance Sheets for DAC, 
VOBA, DSI and DFEL with an offsetting benefit or charge to revenue or expense for the effect of the difference between future 
EGPs used in the prior quarter and the emergence of actual and updated future EGPs in the current quarter (“retrospective 
unlocking”).  In addition, in the third quarter of each year, we conduct our annual comprehensive review of the assumptions and 
the projection models used for our estimates of future gross profits underlying the amortization of DAC, VOBA, DSI and DFEL 
and the calculations of the embedded derivatives and reserves for life insurance and annuity products with living benefit and death 
benefit guarantees.  These assumptions include investment margins, mortality, retention, rider utilization and maintenance expenses 
(costs associated with maintaining records relating to insurance and individual and group annuity contracts and with the processing 
of premium collections, deposits, withdrawals and commissions).  Based on our review, the cumulative balances of DAC, VOBA, 
DSI and DFEL, included on our Consolidated Balance Sheets, are adjusted with an offsetting benefit or charge to revenue or 
amortization expense to reflect such change (“prospective unlocking – assumption changes”).  We may have prospective unlocking 
in other quarters as we become aware of information that warrants updating prospective assumptions outside of our annual 
comprehensive review.  We may also identify and implement actuarial modeling refinements (“prospective unlocking – model 
refinements”) that result in increases or decreases to the carrying values of DAC, VOBA, DSI, DFEL, embedded derivatives and 
reserves for life insurance and annuity products with living benefit and death benefit guarantees.  The primary distinction between 
retrospective and prospective unlocking is that retrospective unlocking is driven by the difference between actual gross profits 
compared to EGPs each period, while prospective unlocking is driven by changes in assumptions or projection models related to 
our expectations of future EGPs. 

DAC, VOBA, DSI and DFEL are reviewed periodically to ensure that the unamortized portion does not exceed the expected 
recoverable amounts.  

Reinsurance 

Our insurance companies enter into reinsurance agreements with other companies in the normal course of business.  Assets and 
liabilities and premiums and benefits from certain reinsurance contracts that grant statutory surplus relief to other insurance 
companies are netted on our Consolidated Balance Sheets and Consolidated Statements of Income (Loss), respectively, because 
there is a right of offset.  All other reinsurance agreements are reported on a gross basis on our Consolidated Balance Sheets as an 
asset for amounts recoverable from reinsurers or as a component of other liabilities for amounts, such as premiums, owed to the 
reinsurers, with the exception of Modco agreements for which the right of offset also exists.  Reinsurance premiums and benefits 
paid or provided are accounted for on bases consistent with those used in accounting for the original policies issued and the terms 
of the reinsurance contracts.  Premiums, benefits and DAC are reported net of insurance ceded.   

Goodwill 

We recognize the excess of the purchase price, plus the fair value of any noncontrolling interest in the acquiree, over the fair value 
of identifiable net assets acquired as goodwill.  Goodwill is not amortized, but is reviewed at least annually for indications of value 
impairment, with consideration given to financial performance and other relevant factors.  In addition, certain events, including a 
significant adverse change in legal factors or the business climate, an adverse action or assessment by a regulator or unanticipated 
competition, would cause us to review the carrying amounts of goodwill for impairment.  We are required to perform a two-step 
test in our evaluation of the carrying value of goodwill for impairment.  In Step 1 of the evaluation, the fair value of each reporting 

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unit is determined and compared to the carrying value of the reporting unit.  If the fair value is greater than the carrying value, then 
the carrying value is deemed to be sufficient and Step 2 is not required.  If the fair value estimate is less than the carrying value, it is 
an indicator that impairment may exist and Step 2 is required to be performed.  In Step 2, the implied fair value of the reporting 
unit’s goodwill is determined by assigning the reporting unit’s fair value as determined in Step 1 to all of its net assets (recognized 
and unrecognized) as if the reporting unit had been acquired in a business combination at the date of the impairment test.  If the 
implied fair value of the reporting unit’s goodwill is lower than its carrying amount, goodwill is impaired and written down to its 
fair value, and a charge is reported in impairment of intangibles on our Consolidated Statements of Income (Loss).   

Other Assets and Other Liabilities 

Other assets consist primarily of DSI, specifically identifiable intangible assets, property and equipment owned by the company, 
balances associated with corporate-owned and bank-owned life insurance, certain reinsurance assets, receivables resulting from 
sales of securities that had not yet settled as of the balance sheet date, debt issue costs and other prepaid expenses.  Other liabilities 
consist primarily of current and deferred taxes, pension and other employee benefit liabilities, certain reinsurance payables, payables 
resulting from purchases of securities that had not yet settled as of the balance sheet date, interest on borrowed funds and other 
accrued expenses. 

The carrying values of specifically identifiable intangible assets are reviewed at least annually for indicators of impairment in value 
that are other-than-temporary, including unexpected or adverse changes in the following:  the economic or competitive 
environments in which the company operates; profitability analyses; cash flow analyses; and the fair value of the relevant business 
operation.  If there was an indication of impairment, then the discounted cash flow method would be used to measure the 
impairment, and the carrying value would be adjusted as necessary and reported in impairment of intangibles on our Consolidated 
Statements of Income (Loss).  Sales force intangibles are attributable to the value of the new business distribution system acquired 
through business combinations.  These assets are amortized on a straight-line basis over their useful life of 25 years.  Federal 
Communications Commission (“FCC”) licenses also acquired through business combinations are not amortized.   

Property and equipment owned for company use is carried at cost less allowances for depreciation.  Provisions for depreciation of 
investment real estate and property and equipment owned for company use are computed principally on the straight-line method 
over the estimated useful lives of the assets, which include buildings, computer hardware and software and other property and 
equipment.  We periodically review the carrying value of our long-lived assets, including property and equipment, for impairment 
whenever events or circumstances indicate that the carrying amount of such assets may not be fully recoverable.  For long-lived 
assets to be held and used, impairments are recognized when the carrying amount of a long-lived asset is not recoverable and 
exceeds its fair value.  The carrying amount of a long-lived asset is not recoverable if it exceeds the sum of the undiscounted cash 
flows expected to result from the use and eventual disposition of the asset.  An impairment loss is measured as the amount by 
which the carrying amount of a long-lived asset exceeds its fair value. 

Long-lived assets to be disposed of by abandonment or in an exchange for a similar productive long-lived asset are classified as 
held-for-use until they are disposed. Long-lived assets to be sold are classified as held-for-sale and are no longer depreciated.  
Certain criteria have to be met in order for the long-lived asset to be classified as held-for-sale, including that a sale is probable and 
expected to occur within one year.  Long-lived assets classified as held-for-sale are recorded at the lower of their carrying amount 
or fair value less cost to sell. 

Separate Account Assets and Liabilities 

We maintain separate account assets, which are reported at fair value.  The related liabilities are reported at an amount equivalent to 
the separate account assets.  Investment risks associated with market value changes are borne by the contract holders, except to the 
extent of minimum guarantees made by the Company with respect to certain accounts.   

We issue variable annuity contracts through our separate accounts for which investment income and investment gains and losses 
accrue directly to, and investment risk is borne by, the contract holder (traditional variable annuities).  We also issue variable 
annuity and life contracts through separate accounts that include various types of guaranteed death benefit (“GDB”), guaranteed 
withdrawal benefit (“GWB”) and guaranteed income benefit (“GIB”) features.  The GDB features include those where we 
contractually guarantee to the contract holder either:  return of no less than total deposits made to the contract less any partial 
withdrawals (“return of net deposits”); total deposits made to the contract less any partial withdrawals plus a minimum return 
(“minimum return”); or the highest contract value on any contract anniversary date through age 80 minus any payments or 
withdrawals following the contract anniversary (“anniversary contract value”).   

As discussed in Note 6, certain features of these guarantees are accounted for as embedded derivative reserves, whereas other 
guarantees are accounted for as benefit reserves.  Other guarantees contain characteristics of both and are accounted for under an 
approach that calculates the value of the embedded derivative reserve and the benefit reserve based on the specific characteristics 
of each guaranteed living benefit (“GLB”) feature.  We use derivative instruments to hedge our exposure to the risks and earnings 
volatility that result from the embedded derivatives for living benefits in certain of our variable annuity products.  The change in 

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fair value of these instruments tends to move in the opposite direction of the change in the value of the associated reserves.  The 
net impact of these changes is reported as a component of realized gain (loss) on our Consolidated Statements of Income (Loss). 

The “market consistent scenarios” used in the determination of the fair value of the GWB liability are similar to those used by an 
investment bank to value derivatives for which the pricing is not transparent and the aftermarket is nonexistent or illiquid.  In our 
calculation, risk-neutral Monte-Carlo simulations resulting in over 35 million scenarios are utilized to value the entire block of 
guarantees.  The market consistent scenario assumptions, as of each valuation date, are those we view to be appropriate for a 
hypothetical market participant.  The market consistent inputs include assumptions for the capital markets (e.g., implied volatilities, 
correlation among indices, risk-free swap curve, etc.), policyholder behavior (e.g., policy lapse, benefit utilization, mortality, etc.), 
risk margins, administrative expenses and a margin for profit.  We believe these assumptions are consistent with those that would 
be used by a market participant; however, as the related markets develop we will continue to reassess our assumptions.  It is 
possible that different valuation techniques and assumptions could produce a materially different estimate of fair value. 

Future Contract Benefits and Other Contract Holder Funds 

Future contract benefits represent liability reserves that we have established and carry based on estimates of how much we will 
need to pay for future benefits and claims.  Other contract holder funds represent liabilities for fixed account values, including the 
fixed portion of variable, dividends payable, premium deposit funds, undistributed earnings on participating business and other 
contract holder funds as well the carrying value of DFEL discussed above. 

The liabilities for future contract benefits and claim reserves for UL and VUL insurance policies consist of contract account 
balances that accrue to the benefit of the contract holders, excluding surrender charges.  The liabilities for future insurance contract 
benefits and claim reserves for traditional life policies are computed using assumptions for investment yields, mortality and 
withdrawals based principally on generally accepted actuarial methods and assumptions at the time of contract issue.  Investment 
yield assumptions for traditional direct individual life reserves for all contracts range from 2.25% to 7.75% depending on the time 
of contract issue.  The investment yield assumptions for immediate and deferred paid-up annuities range from 1.00% to 13.50%.  
These investment yield assumptions are intended to represent an estimation of the interest rate experience for the period that these 
contract benefits are payable. 

The liabilities for future claim reserves for variable annuity products containing GDB features are calculated by estimating the 
present value of total expected benefit payments over the life of the contract divided by the present value of total expected 
assessments over the life of the contract (“benefit ratio”) multiplied by the cumulative assessments recorded from the contract 
inception through the balance sheet date less the cumulative GDB payments plus interest on the reserves.  The change in the 
reserve for a period is the benefit ratio multiplied by the assessments recorded for the period less GDB claims paid in the period 
plus interest.  If experience or assumption changes result in a new benefit ratio, the reserves are adjusted to reflect the changes in a 
manner similar to the unlocking of DAC, VOBA, DFEL and DSI.   

With respect to our future contract benefits and other contract holder funds, we continually review:  overall reserve position, 
reserving techniques and reinsurance arrangements.  As experience develops and new information becomes known, liabilities are 
adjusted as deemed necessary.  The effects of changes in estimates are included in the operating results for the period in which 
such changes occur. 

The business written or assumed by us includes participating life insurance contracts, under which the contract holder is entitled to 
share in the earnings of such contracts via receipt of dividends.  The dividend scale for participating policies is reviewed annually 
and may be adjusted to reflect recent experience and future expectations.  As of December 31, 2011 and 2010, participating policies 
comprised approximately 1% of the face amount of insurance in force, and dividend expenses were $79 million, $82 million and 
$89 million for the years ended December 31, 2011, 2010 and 2009, respectively. 

Liabilities for the secondary guarantees on UL-type products are calculated by multiplying the benefit ratio by the cumulative 
assessments recorded from contract inception through the balance sheet date less the cumulative secondary guarantee benefit 
payments plus interest.  If experience or assumption changes result in a new benefit ratio, the reserves are adjusted to reflect the 
changes in a manner similar to the unlocking of DAC, VOBA, DFEL and DSI.  The accounting for secondary guarantee benefits 
impacts, and is impacted by, EGPs used to calculate amortization of DAC, VOBA, DFEL and DSI. 

Future contract benefits on our Consolidated Balance Sheets include GLB features and remaining guaranteed interest and similar 
contracts that are carried at fair value, which represents approximate surrender value including an estimate for our nonperformance 
risk.  Certain of these features have elements of both insurance benefits and embedded derivatives.  We weight these features and 
their associated reserves accordingly based on their hybrid nature.  We classify these items in Level 3 within the hierarchy levels 
described above in “Fair Value Measurement.” 

The fair value of our indexed annuity contracts is based on their approximate surrender values. 

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Borrowed Funds 

LNC’s short-term borrowings are defined as borrowings with contractual or expected maturities of one year or less.  Long-term 
borrowings have contractual or expected maturities greater than one year. 

Deferred Gain on Business Sold Through Reinsurance 

Our reinsurance operations were acquired by Swiss Re Life & Health America, Inc. (“Swiss Re”) in December 2001 through a 
series of indemnity reinsurance transactions.  We are recognizing the gain related to these transactions at the rate that earnings on 
the reinsured business are expected to emerge, over a period of 15 years from the date of sale. 

Commitments and Contingencies 

Contingencies arising from environmental remediation costs, regulatory judgments, claims, assessments, guarantees, litigation, 
recourse reserves, fines, penalties and other sources are recorded when deemed probable and reasonably estimable. 

Insurance Fees 

Insurance fees for investment and interest-sensitive life insurance contracts consist of asset-based fees, cost of insurance charges, 
percent of premium charges, contract administration charges and surrender charges that are assessed against contract holder 
account balances.  Investment products consist primarily of individual and group variable and fixed deferred annuities.  Interest-
sensitive life insurance products include UL insurance, VUL insurance and other interest-sensitive life insurance policies.  These 
products include life insurance sold to individuals, corporate-owned life insurance and bank-owned life insurance.   

In bifurcating the embedded derivative of our GLB features on our variable annuity products, we attribute to the embedded 
derivative the portion of total fees collected from the contract holder that relate to the GLB riders (the “attributed fees”), which 
are not reported within insurance fees on our Consolidated Statements of Income (Loss).  These attributed fees represent the 
present value of future claims expected to be paid for the GLB at the inception of the contract plus a margin that a theoretical 
market participant would include for risk/profit and are reported within realized gain (loss) on our Consolidated Statements of 
Income (Loss). 

The timing of revenue recognition as it relates to fees assessed on investment contracts is determined based on the nature of such 
fees.  Asset-based fees, cost of insurance and contract administration charges are assessed on a daily or monthly basis and 
recognized as revenue when assessed and earned.  Percent of premium charges are assessed at the time of premium payment and 
recognized as revenue when assessed and earned.  Certain amounts assessed that represent compensation for services to be 
provided in future periods are reported as unearned revenue and recognized in income over the periods benefited.  Surrender 
charges are recognized upon surrender of a contract by the contract holder in accordance with contractual terms. 

For investment and interest-sensitive life insurance contracts, the amounts collected from contract holders are considered deposits 
and are not included in revenue. 

Insurance Premiums 

Our insurance premiums for traditional life insurance and group insurance products are recognized as revenue when due from the 
contract holder.  Our traditional life insurance products include those products with fixed and guaranteed premiums and benefits 
and consist primarily of whole life insurance, limited-payment life insurance, term life insurance and certain annuities with life 
contingencies.  Our group non-medical insurance products consist primarily of term life, disability and dental. 

Net Investment Income 

Dividends and interest income, recorded in net investment income, are recognized when earned.  Amortization of premiums and 
accretion of discounts on investments in debt securities are reflected in net investment income over the contractual terms of the 
investments in a manner that produces a constant effective yield.   

For CDOs and MBS, included in the trading and AFS fixed maturity securities portfolios, we recognize income using a constant 
effective yield based on anticipated prepayments and the estimated economic life of the securities.  When actual prepayments differ 
significantly from originally anticipated prepayments, the retrospective effective yield is recalculated to reflect actual payments to 
date and a catch up adjustment is recorded in the current period.  In addition, the new effective yield, which reflects anticipated 
future payments, is used prospectively.  Any adjustments resulting from changes in effective yield are reflected in net investment 
income on our Consolidated Statements of Income (Loss). 

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Realized Gain (Loss) 

Realized gain (loss) on our Consolidated Statements of Income (Loss) includes realized gains and losses from the sale of 
investments, write-downs for other-than-temporary impairments of investments, certain derivative and embedded derivative gains 
and losses, gains and losses on the sale of subsidiaries and businesses and net gains and losses on reinsurance embedded derivative 
and trading securities.  Realized gains and losses on the sale of investments are determined using the specific identification method.  
Realized gain (loss) is recognized in net income, net of associated amortization of DAC, VOBA, DSI and DFEL.  Realized gain 
(loss) is also net of allocations of investment gains and losses to certain contract holders and certain funds withheld on reinsurance 
arrangements for which we have a contractual obligation.   

Other Revenues and Fees 

Other revenues and fees consists primarily of fees attributable to broker-dealer services recorded as earned at the time of sale, 
changes in the market value of our seed capital investments and communications sales recognized as earned, net of agency and 
representative commissions.   

Interest Credited 

Interest credited includes interest credited to contract holder account balances.  Interest crediting rates associated with funds 
invested in the general account of LNC’s insurance subsidiaries during 2009 through 2011 ranged from 3.00% to 9.00%. 

Benefits 

Benefits for UL and other interest-sensitive life insurance products include benefit claims incurred during the period in excess of 
contract account balances.  Benefits also include the change in reserves for life insurance products with secondary guarantee 
benefits and annuity products with guaranteed death benefits.  For traditional life, group health and disability income products, 
benefits are recognized when incurred in a manner consistent with the related premium recognition policies.   

Pension and Other Postretirement Benefit Plans 

Pursuant to the accounting rules for our obligations to employees and agents under our various pension and other postretirement 
benefit plans, we are required to make a number of assumptions to estimate related liabilities and expenses.  We use assumptions 
for the weighted-average discount rate and expected return on plan assets to estimate pension expense.  The discount rate 
assumptions are determined using an analysis of current market information and the projected benefit flows associated with these 
plans.  The expected long-term rate of return on plan assets is based on historical and projected future rates of return on the funds 
invested in the plan.  The calculation of our accumulated postretirement benefit obligation also uses an assumption of weighted-
average annual rate of increase in the per capita cost of covered benefits, which reflects a health care cost trend rate.   

Stock-Based Compensation 

In general, we expense the fair value of stock awards included in our incentive compensation plans.  As of the date our stock 
awards are approved, the fair value of stock options is determined using a Black-Scholes options valuation methodology, and the 
fair value of other stock awards is based upon the market value of the stock.  The fair value of the awards is expensed over the 
performance or service period, which generally corresponds to the vesting period, and is recognized as an increase to common 
stock in stockholders’ equity.  We classify certain stock awards as liabilities.  For these awards, the settlement value is classified as a 
liability on our consolidated balance sheet and the liability is marked-to-market through net income at the end of each reporting 
period.  Stock-based compensation expense is reflected in underwriting, acquisition, insurance and other expenses on our 
Consolidated Statements of Income (Loss).   

Interest and Debt Expenses 

Interest expense on our short-term and long-term debt is recognized as due and any associated premiums, discounts, and costs are 
amortized (accreted) over the term of the related borrowing utilizing the effective interest method.  In addition, gains or losses 
related to certain derivative instruments associated with debt are recognized in interest expense during the period of the change. 

Income Taxes 

We file a U.S. consolidated income tax return that includes all of our eligible subsidiaries.  Ineligible subsidiaries file separate 
individual corporate tax returns.  Subsidiaries operating outside of the U.S. are taxed, and income tax expense is recorded based on 
applicable foreign statutes.  Deferred income taxes are recognized, based on enacted rates, when assets and liabilities have different 
values for financial statement and tax reporting purposes.  A valuation allowance is recorded to the extent required.  Considerable 
judgment and the use of estimates are required in determining whether a valuation allowance is necessary and, if so, the amount of 

133 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
such valuation allowance.  In evaluating the need for a valuation allowance, we consider many factors, including:  the nature and 
character of the deferred tax assets and liabilities; taxable income in prior carryback years; future reversals of temporary differences; 
the length of time carryovers can be utilized; and any tax planning strategies we would employ to avoid a tax benefit from expiring 
unused.  

Discontinued Operations 

The results of operations of a component of the Company that either has been disposed of or is classified as held-for-sale are 
reported in income (loss) from discontinued operations, net of federal income taxes, for all periods presented if the operations and 
cash flows of the component have been or will be eliminated from our ongoing operations as a result of the disposal transaction 
and we will not have any significant continuing involvement in the operations.  

Foreign Currency Translation 

The balance sheet accounts and income statement items of foreign subsidiaries, reported in functional currencies other than the 
U.S. dollar are translated at the current and average exchange rates for the year, respectively.  Resulting translation adjustments and 
other translation adjustments for foreign currency transactions that affect cash flows are reported in accumulated OCI, a 
component of stockholders’ equity. 

Earnings Per Share 

Basic earnings per share (“EPS”) is computed by dividing earnings available to common shareholders by the average common 
shares outstanding.  Diluted EPS is computed assuming the conversion or exercise of dilutive convertible preferred securities, 
nonvested stock, stock options, performance share units, warrants and non-employee directors’ deferred compensation shares 
outstanding during the year.   

Our deferred compensation plans allow participants the option to diversify from LNC stock to other investment alternatives.  
When calculating our weighted-average dilutive shares, we presume the investment option will be settled in cash and exclude these 
shares from our calculation, unless the effect of settlement in shares would be more dilutive to our diluted EPS calculation.   

For any period where a loss from continuing operations is experienced, shares used in the diluted EPS calculation represent basic 
shares because using diluted shares would be anti-dilutive to the calculation. 

2.  New Accounting Standards 

Adoption of New Accounting Standards 

Consolidations Topic 

In June 2009, the FASB issued Accounting Standards Update (“ASU”) No. 2009-17, “Improvements to Financial Reporting by 
Enterprises Involved with Variable Interest Entities” (“ASU 2009-17”), which amended the consolidation guidance for VIEs.  The 
Consolidations Topic of the FASB ASC was amended to require a qualitative approach for identifying the variable interest required 
to consolidate the VIE based on the entity that has the power to direct the activities that most significantly impact the economic 
performance of the VIE and the obligation to absorb losses or the right to receive returns that could potentially be significant to 
the VIE.  In February 2010, the FASB issued ASU No. 2010-10, “Amendments for Certain Investment Funds” (“ASU 2010-10”), 
which deferred application of the guidance in ASU 2009-17 for reporting entities with interests in an entity that applies the 
specialized accounting guidance for investment companies. 

Effective January 1, 2010, we adopted the amendments in ASU 2009-17 and ASU 2010-10, and accordingly reconsidered our 
involvement with all our VIEs and the primary beneficiary of the VIEs.  We concluded we are the primary beneficiary of the VIEs 
associated with our investments in credit-linked notes (“CLNs”), and as such, consolidated all of the assets and liabilities of these 
VIEs and recorded a cumulative effect adjustment of $169 million, after-tax, to the beginning balance of retained earnings as of 
January 1, 2010.  In addition, we considered our investments in LPs and other alternative investments, and concluded these 
investments are within the scope of the deferral in ASU 2010-10, and as such they are not currently subject to the amended 
consolidation guidance in ASU 2009-17.  As a result, we will continue to account for our alternative investments consistent with 
the accounting policy in Note 1.  See Note 4 for more detail regarding the consolidation of our VIEs. 

Fair Value Measurements and Disclosures Topic 

In January 2010, the FASB issued ASU No. 2010-06, “Improving Disclosures about Fair Value Measurements” (“ASU 2010-06”), 
which required additional disclosure related to the three-level fair value hierarchy.  We adopted the disclosure requirements related 
to significant transfers in and out of Levels 1 and 2 of the fair value hierarchy, and fair value disclosures related to pension and 

134 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
postretirement benefit plan assets effective January 1, 2010.  Effective January 1, 2011, we adopted the remaining disclosure 
amendments in ASU 2010-06 requiring us to separately present information related to purchases, sales, issuances and settlements in 
the reconciliation of fair value measurements classified as Level 3, and have included the disclosure in Note 21 for the year ended 
December 31, 2011. 

Financial Services – Insurance Industry Topic 

In April 2010, the FASB issued ASU No. 2010-15, “How Investments Held through Separate Accounts Affect an Insurer’s 
Consolidation Analysis of Those Investments” (“ASU 2010-15”), to clarify a consolidation issue for insurance entities that hold a 
controlling interest in an investment fund either partially or completely through separate accounts.  ASU 2010-15 concludes that an 
insurance entity would not be required to consider interests held in separate accounts when determining whether or not to 
consolidate an investment fund, unless the separate account interest is held for the benefit of a related party.  If an investment fund 
is consolidated, the portion of the assets representing interests held in separate accounts would be recorded as a separate account 
asset with a corresponding separate account liability.  The remaining investment fund assets would be consolidated in the insurance 
entity’s general accounts.  We adopted the accounting guidance in ASU 2010-15 effective January 1, 2011, and applied the 
accounting guidance retrospectively to our separate accounts. The adoption did not have a material effect on our consolidated 
financial condition and results of operations.  

Intangibles – Goodwill and Other Topic 

In December 2010, the FASB issued ASU No. 2010-28, “When to Perform Step 2 of the Goodwill Impairment Test for Reporting 
Units with Zero or Negative Carrying Amounts” (“ASU 2010-28”).  Generally, reporting units with zero or negative carrying 
amounts will pass Step 1 of the goodwill impairment test as the fair value will exceed carrying value; therefore, goodwill impairment 
would not be assessed under Step 2.  ASU 2010-28 modifies Step 1 of the goodwill impairment test for reporting units with zero or 
negative carrying amounts, and requires these reporting units perform Step 2 of the impairment test to determine if it is more likely 
than not that goodwill impairment exists.  We adopted ASU 2010-28 effective January 1, 2011, and the adoption did not have a 
material effect on our consolidated financial condition and results of operations. 

Investments – Debt and Equity Securities Topic 

In April 2009, the FASB replaced the guidance in the Investments – Debt and Equity Securities Topic of the FASB ASC related to 
OTTI.  Our accounting policy for OTTI, included in Note 1, reflects these changes adopted by the FASB.  As a result of adopting 
this accounting guidance, effective January 1, 2009, we recorded an increase of $102 million to the opening balance of retained 
earnings with a corresponding decrease to accumulated OCI on our Consolidated Statements of Stockholders’ Equity to reclassify 
the noncredit portion of previously other-than-temporarily impaired debt securities held as of January 1, 2009.  The cumulative 
effect adjustment was calculated for all debt securities held as of January 1, 2009, for which an OTTI was previously recognized, 
and for which we did not intend to sell the security and it was not more likely than not that we would be required to sell the 
security before recovery of its amortized cost, by comparing the present value of cash flows expected to be received as of January 
1, 2009, to the amortized cost basis of the debt securities.  In addition, because the carrying amounts of DAC, VOBA, DSI and 
DFEL are adjusted for the effects of realized and unrealized gains and losses on fixed maturity AFS securities, we recognized a 
true-up to our DAC, VOBA, DSI and DFEL balances for this cumulative effect adjustment.  The impact of this adoption to both 
basic and diluted per share amounts for the year ended December 31, 2009, was an increase of $0.98 per share.  

Information regarding our calculation of OTTI is included in Note 5, and the amount of OTTI recognized in accumulated OCI is 
provided in Note 14.   

Receivables Topic 

In July 2010, the FASB issued ASU No. 2010-20, “Disclosures about the Credit Quality of Financing Receivables and the 
Allowance for Credit Losses” (“ASU 2010-20”) to provide more information regarding the nature of the risk associated with 
financing receivables and how the assessment of the risk is used to estimate the allowance for credit losses.  ASU 2010-20 was 
adopted over two reporting periods, and comparative disclosures were not required for earlier reporting periods ending prior to the 
initial adoption date.  The remaining disclosure requirement related to the activity in our allowance for mortgage loans on real 
estate losses was effective January 1, 2011, and is provided in Note 5.   

Future Adoption of New Accounting Standards 

Balance Sheet Topic 

In December 2011, the FASB issued ASU No. 2011-11, “Disclosures about Offsetting Assets and Liabilities” (“ASU 2011-11”), to 
address certain comparability issues between financial statements prepared in accordance with GAAP and those prepared in 
accordance with International Financial Reporting Standards.  ASU 2011-11 will require an entity to provide enhanced disclosures 

135 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
about financial instruments and derivative instruments to enable users to understand the effects of offsetting in the financial 
statements as well as the effects of master netting arrangements on an entity’s financial position.  The disclosures required by ASU 
2011-11 are effective for annual and interim reporting periods beginning on or after January 1, 2013, with respective disclosures 
required for all comparative periods presented.  We will adopt the disclosure requirements in ASU 2011-11 beginning with our first 
quarter 2013 financial statements, and are currently evaluating the appropriate location for these disclosures in the notes to our 
financial statements. 

Comprehensive Income Topic 

In June 2011, the FASB issued ASU No. 2011-05, “Presentation of Comprehensive Income” (“ASU 2011-05”), with an objective 
of increasing the prominence of items reported in other comprehensive income (“OCI”).  The amendments in ASU 2011-05 
provide entities with the option to present the total of comprehensive income, the components of net income and the components 
of OCI in either a single continuous statement of comprehensive income or in two separate but consecutive statements.  In 
addition, ASU 2011-05 requires entities to present reclassification adjustments for each component of AOCI in both net income 
and OCI on the face of the financial statements; however, in December 2011, the FASB deferred this presentation requirement by 
issuing ASU No. 2011-12, “Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out 
of Accumulated Other Comprehensive Income in Accounting Standards Update No. 2011-05” (“ASU 2011-12”).  The FASB is 
considering operational concerns about the presentation requirements and the needs of financial statement users for additional 
information about reclassification adjustments.  As noted in ASU 2011-12, the deferral does not affect the requirements in ASU 
2011-5 to present the items of net income, OCI and total comprehensive income in a single continuous or two consecutive 
statements.  In addition, entities will still be required to present amounts reclassified out of AOCI on the face of the financial 
statements or in the notes to the financial statements.  ASU 2011-05 and ASU 2011-12 are effective for fiscal years, and interim 
periods within those fiscal years, beginning after December 15, 2011.  Early adoption is permitted, and the accounting guidance in 
ASU 2011-05 not subject to the deferral in ASU 2011-12 must be applied retrospectively.  We will adopt the provisions of ASU 
2011-05 and ASU 2011-12 with our first quarter 2012 financial statements and are currently evaluating our options for the 
presentation of comprehensive income. 

Fair Value Measurements and Disclosures Topic 

In May 2011, the FASB issued ASU No. 2011-04, “Amendments to Achieve Common Fair Value Measurement and Disclosure 
Requirements in U.S. GAAP and International Financial Reporting Standards” (“ASU 2011-04”), which was issued to create a 
consistent framework for the application of fair value measurement across jurisdictions.  The amendments include wording 
changes to GAAP in order to clarify the FASB’s intent about the application of existing fair value measurements and disclosure 
requirements, as well as to change a particular principle or existing requirement for measuring fair value or disclosing information 
about fair value measurements.  There are no additional fair value measurements required upon the adoption of ASU 2011-04.  
The amendments are effective, prospectively, for interim and annual reporting periods beginning after December 15, 2011.  Early 
adoption is prohibited.  We will adopt the provisions of ASU 2011-04 effective January 1, 2012, and do not expect the adoption 
will have a material effect on our consolidated financial condition and results of operations.   

Financial Services – Insurance Industry Topic 

In October 2010, the FASB issued ASU No. 2010-26, “Accounting for Costs Associated with Acquiring or Renewing Insurance 
Contracts” (“ASU 2010-26”), which clarifies the types of costs incurred by an insurance entity that can be capitalized in the 
acquisition of insurance contracts.  Only those costs incurred which result directly from and are essential to the successful 
acquisition of new or renewal insurance contracts may be capitalized.  Incremental costs related to unsuccessful attempts to acquire 
insurance contracts must be expensed as incurred. Under ASU 2010-26, the capitalization criteria in the direct-response advertising 
guidance of the Other Assets and Deferred Costs Topic of the FASB ASC must be met in order to capitalize advertising 
costs.  The amendments are effective for fiscal years and interim periods beginning after December 15, 2011.  Early adoption is 
permitted and an entity may elect to apply the guidance prospectively or retrospectively.  We will adopt the provisions of ASU 
2010-26 effective January 1, 2012, and currently estimate that retrospective adoption will result in the restatement of all years 
presented with a cumulative effect adjustment to the opening balance of retained earnings for the earliest period presented of 
approximately $950 million to $1.15 billion.  In addition, the adoption of this accounting guidance will result in a lower DAC 
adjustment associated with unrealized gains and losses on AFS securities and certain derivatives; therefore, we will also adjust these 
DAC balances through a cumulative effect adjustment to the opening balance of AOCI.  This adjustment is dependent on our 
unrealized position as of the date of adoption. 

Intangibles – Goodwill and Other Topic 

In September 2011, the FASB issued ASU No. 2011-08, “Testing Goodwill for Impairment” (“ASU 2011-08”), which provides an 
option to first assess qualitative factors to determine if it is necessary to complete the two-step goodwill impairment test.  If an 
assessment of the relevant events and circumstances leads to a conclusion that it is not more likely than not that the fair value of a 
reporting unit is less than its carrying value, then performing the two-step impairment test is unnecessary.  However, if a 

136 

  
 
 
 
 
 
 
 
 
 
conclusion is reached otherwise, the two-step impairment test, that is currently required under the FASB ASC, must be completed.  
An entity has an unconditional option to bypass the qualitative assessment for any reporting unit and proceed directly to the two-
step goodwill impairment test, and resume qualitative assessment for the same reporting unit in a subsequent reporting period.  
The amendments in ASU 2011-08 will be effective for interim and annual goodwill impairment tests performed for fiscal years 
beginning after December 15, 2011, with early adoption permitted.  We will adopt the provisions of ASU 2011-08 effective January 
1, 2012, and do not expect the adoption will have a material effect on our consolidated financial condition and results of 
operations. 

Transfers and Servicing Topic 

In April 2011, the FASB issued ASU No. 2011-03, “Reconsideration of Effective Control for Repurchase Agreements” (“ASU 
2011-03”), which revises the criteria for assessing effective control for repurchase agreements and other agreements that both 
entitle and obligate a transferor to repurchase or redeem financial assets before their maturity.  The determination of whether the 
transfer of a financial asset subject to a repurchase agreement is a sale is based, in part, on whether the entity maintains effective 
control over the financial asset.  ASU 2011-03 removes the following from the assessment of effective control: the criterion 
requiring the transferor to have the ability to repurchase or redeem the financial asset on substantially the agreed terms, even in the 
event of default by the transferee, and the related requirement to demonstrate that the transferor possesses adequate collateral to 
fund substantially all the cost of purchasing replacement financial assets.  The amendments in ASU 2011-03 will be effective for 
interim and annual reporting periods beginning on or after December 15, 2011, early adoption is prohibited and the amendments 
will be applied prospectively to transactions or modifications of existing transactions that occur on or after the effective date.  We 
will adopt the provisions of ASU 2011-03 effective January 1, 2012, and do not expect the adoption will have a material effect on 
our consolidated financial condition and results of operations. 

3.  Dispositions  

Newton County Loan & Savings, FSB (“NCLS”) 

On January 8, 2009, the Office of Thrift Supervision approved our application to become a savings and loan holding company and 
our acquisition of NCLS, a federally regulated savings bank located in Indiana.  On November 30, 2011, we completed the 
liquidation of NCLS, which did not have a material effect on our consolidated financial condition or results of operations.  

Discontinued Investment Management Operations 

On January 4, 2010, we closed on the stock sale of our subsidiary Delaware Management Holdings, Inc. (“Delaware”), which 
provided investment products and services to individuals and institutions, to Macquarie Bank Limited.   

In addition, certain of our subsidiaries, including The Lincoln National Life Insurance Company (“LNL”), our primary insurance 
subsidiary, entered into investment advisory agreements with Delaware, pursuant to which Delaware will continue to manage the 
majority of the general account insurance assets of the subsidiaries.  The investment advisory agreements have 10-year terms, and 
we may terminate them without cause, subject to a purchase price adjustment of up to $67 million, the amount of which is 
dependent on the timing of any termination and which agreements are terminated.  The amount of the potential adjustment will 
decline on a pro rata basis over the 10-year term of the advisory agreements.   

137 

  
 
 
 
 
 
 
 
 
 
 
We reclassified the results of operations of Delaware into income (loss) from discontinued operations, net of federal income taxes, 
for all periods presented on our Consolidated Statements of Income (Loss), and selected amounts (in millions) were as follows: 

Revenues 
Investment advisory fees - external 
Investment advisory fees - internal 
Other revenues and fees 
Gain (loss) on sale of business 

   Total revenues 

Discontinued Operations Before Disposal 
Income (loss) from discontinued operations before disposal, 
   before federal income taxes 
Federal income tax expense (benefit) 
      Income (loss) from discontinued operations before disposal 

Disposal 
Gain (loss) on disposal, before federal income taxes 
Federal income tax expense (benefit) 
      Gain (loss) on disposal 
         Income (loss) from discontinued operations 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

$

$

 -    $
 -   
 -   
 -   

 -    $

 -    $
 -   
 -   

 (3)  
 5   
 (8)  
 (8)   $

 -    $ 
 -   
 -   
 4   

 4    $ 

 (13)   $ 
 (2)  
 (11)  

 37   
 (13)  
 24   
 13    $ 

 207 
 84 
 91 
 9 

 391 

 37 
 18 
 19 

 - 
 - 
 - 
 19 

The loss from discontinued operations for the year ended December 31, 2011, related to an unfavorable tax return true-up from 
the prior year.  The income from discontinued operations for the year ended December 31, 2010, included final cash received 
toward the purchase price for certain institutional taxable fixed income business sold during the fourth quarter 2007, and also 
reflected stock compensation expense attributable to the acceleration of vesting of equity awards for certain Delaware employees 
upon the sale of Delaware. 

Discontinued Lincoln UK Operations 

On October 1, 2009, we closed on the stock sale of Lincoln National (UK) plc (“Lincoln UK”), our subsidiary, which focused 
primarily on providing life and retirement income products in the United Kingdom to SLF of Canada UK Limited, and we retained 
Lincoln UK’s pension plan assets and liabilities. 

138 

  
 
 
                             
                             
  
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
    
  
    
  
    
    
  
    
  
    
 
 
  
 
 
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
 
 
We have reclassified the results of operations of Lincoln UK into income (loss) from discontinued operations, net of federal 
income taxes, for all periods presented on our Consolidated Statements of Income (Loss), and selected amounts (in millions) were 
as follows: 

Revenues 
Insurance premiums 
Insurance fees 
Net investment income 
Realized gain (loss) 
   Total revenues 

Discontinued Operations Before Disposal 
Income (loss) from discontinued operations before disposal, 
   before federal income taxes 
Federal income tax expense (benefit) 
      Income (loss) from discontinued operations before disposal 

Disposal 
Gain (loss) on disposal, before federal income taxes 
Federal income tax expense (benefit) 
      Gain (loss) on disposal 
         Income (loss) from discontinued operations 

For the Years Ended 
December 31,  

2010  

2009  

$

$

$

$

 -    $
 -   
 -   
 -   
 -    $

 -    $
 -   
 -   

 29   
 13   
 16   
 16    $

 41 
 99 
 43 
 (1)
 182 

 38 
 13 
 25 

 (219)
 (105)
 (114)
 (89)

The income from discontinued operations for the year ended December 31, 2010, related to an unfavorable tax return true-up 
from the prior year, partially offset by the estimated transaction cost being lower than anticipated.  In addition, the income from 
discontinued operations for the year ended December 31, 2010, included additional consideration received attributable to a post-
closing adjustment of the purchase price based upon a final actuarial appraisal of the value of the business as set forth in the share 
purchase agreement, partially offset by the items mentioned above.   

4.  Variable Interest Entities 

Consolidated VIEs 

CLNs 

We have invested in the Class 1 notes of two CLN structures, which represent special purpose trusts combining asset-backed 
securities with credit default swaps to produce multi-class structured securities.  The CLN structures also include subordinated 
Class 2 notes, which are held by third parties, and, together with the Class 1 notes, represent 100% of the outstanding notes of the 
CLN structures.  The entities that issued the CLNs are financed by the note holders, and, as such, the note holders participate in 
the expected losses and residual returns of the entities.   

Because the note holders do not have voting rights or similar rights, we determined the entities issuing the CLNs are VIEs, and as 
a note holder, our interest represented a variable interest.  We have the power to direct the most significant activity affecting the 
performance of both CLN structures, as we have the ability to actively manage the reference portfolio underlying the credit default 
swaps.  In addition, we receive returns from the CLN structures and may absorb losses that could potentially be significant to the 
CLN structures.  As such, we concluded that we are the primary beneficiary of the VIEs associated with the CLNs.  We reflected 
the assets and liabilities on our Consolidated Balance Sheets and recognized the results of operations of these VIEs on our 
Consolidated Statements of Income since adopting new accounting guidance in the first quarter of 2010.  See “Consolidations 
Topic” in Note 2 for more detail regarding the effect of the adoption.   

As a result of consolidating the CLNs, we also consolidate the derivative instruments in the CLN structures.  The credit default 
swaps create variability in the CLN structures and expose the note holders to the credit risk of the referenced portfolio.  The 
contingent forwards transfer a portion of the loss in the underlying fixed maturity corporate asset-backed credit card loan securities 
back to the counterparty after credit losses reach our attachment point. 

139 

  
 
 
                             
                             
                             
 
    
  
    
 
 
 
 
 
 
    
  
    
    
  
    
 
 
 
 
    
  
    
 
 
 
 
 
 
 
 
 
 
 
 
 
The following summarizes information regarding the CLN structures (dollars in millions) as of December 31, 2011: 

Original attachment point (subordination) 
Current attachment point (subordination) 
Maturity 
Current rating of tranche  
Current rating of underlying collateral pool  
Number of defaults in underlying collateral pool 
Number of entities  
Number of countries  

Amount and Date of Issuance   

$400 

   December   

2006 
5.50 %  
4.17 %  
12/20/2016  
B+  
Aa1-B3  
 2   
 123   
 19   

$200 
April 
2007 
2.05 %  
1.48 %  

3/20/2017
Ba2
Aaa-Caa1
 2 
 99 
 22 

There has been no event of default on the CLNs themselves.  Based upon our analysis, the remaining subordination as represented 
by the attachment point should be sufficient to absorb future credit losses, subject to changing market conditions.  Similar to other 
debt market instruments, our maximum principal loss is limited to our original investment. 

The following summarizes the exposure of the CLN structures’ underlying collateral by industry and rating as of December 31, 
2011: 

AAA 

AA 

A 

BBB 

BB 

B 

   CCC 

  Total 

0.0 %    
0.3 %    
0.0 %    
0.0 %    
0.0 %    
0.3 %    

0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.6 %    

0.0 % 
3.3 % 
0.7 % 
0.0 % 
0.0 % 
2.2 % 

0.0 % 
0.0 % 
0.7 % 
0.3 % 
2.6 % 
0.0 % 
3.0 % 
12.8 % 

5.5 %  
6.4 %  
1.0 %  
3.1 %  
2.3 %  
1.2 %  

2.1 %  
3.0 %  
1.6 %  
1.8 %  
0.5 %  
0.0 %  
14.9 %  
43.4 %

4.8 %
0.5 %
4.6 %
1.4 %
1.2 %
0.0 %

0.9 %
0.3 %
1.0 %
1.1 %
0.0 %
1.6 %
17.3 %
34.7 %

0.4 %  
0.0 %  
0.0 %  
0.0 %  
0.4 %  
0.0 %  

0.5 %  
0.0 %  
0.0 %  
0.0 %  
0.0 %  
1.4 %  
3.5 %  
6.2 %

0.5 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    

0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
0.0 %    
1.5 %    
2.0 %    

0.0 %
0.0 %
0.0 %
0.0 %
0.0 %
0.0 %

0.0 %
0.0 %
0.0 %
0.0 %
0.0 %
0.0 %
0.3 %
0.3 %

11.2 %
10.5 %
6.3 %
4.5 %
3.9 %
3.7 %

3.5 %
3.3 %
3.3 %
3.2 %
3.1 %
3.0 %
40.5 %
100.0 %

Industry 
Telecommunications 
Financial intermediaries 
Oil and gas 
Utilities 
Chemicals and plastics 
Drugs 
Retailers (except food  
   and drug) 
Industrial equipment 
Sovereign 
Food products 
Conglomerates 
Forest products 
Other  
      Total 

Statutory Trust Note 

In August 2011, we purchased a $100 million note issued by a statutory trust (“Issuer”) in a private placement offering.  The 
proceeds were used by the Issuer to purchase U.S. Treasury securities to be held as collateral assets supporting an excess mortality 
swap.  Our maximum exposure to loss is limited to our original investment in the notes.  We have concluded that the Issuer of the 
note is a VIE as the entity does not have sufficient equity to support its activities without additional financial support, and as a note 
holder, our interest represents a variable interest.  In our evaluation of the primary beneficiary, we concluded that our economic 
interest was greater than our stated power.  As a result, we concluded that we are the primary beneficiary of the VIE and 
consolidated all of the assets and liabilities of the Issuer on our Consolidated Balance Sheets as of August 1, 2011.     

140 

  
 
 
                    
                    
  
  
 
  
                    
 
  
                    
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
                       
  
 
 
 
 
  
     
  
    
  
 
 
  
 
 
  
 
 
  
     
  
 
 
  
 
  
        
        
        
        
        
        
        
  
 
 
 
Asset and liability information (dollars in millions) for these consolidated VIEs included on our Consolidated Balance Sheets was 
as follows: 

As of December 31, 2011 

As of December 31, 2010 

   Number

    Number 

of 

    Notional    Carrying    

of 

Instruments   Amounts   

Value 

  Instruments     Amounts   

     Notional    Carrying
Value 

Assets  
Fixed maturity securities:  
   Asset-backed credit card loan  
   U.S. Government bonds  
Excess mortality swap  

         Total assets (1) 

Liabilities  
Non-qualifying hedges:  
   Credit default swaps  
   Contingent forwards  
      Total non-qualifying hedges  
Federal income tax  

         Total liabilities (2) 

N/A    $
N/A  

 1      

 1     $

 -    $
 -   
 100   

 100    $

 592      
 108      
 -      

 700    

N/A     $ 
N/A     
 -        

 -       $ 

 -    $
 -   
 -   

 -    $

 2     $
 2      
 4    
N/A  

 4     $

 600    $
 -   
 600   
 -   

 600    $

 295    

 (4)     
 291      
 (98)     

 193    

 2       $ 
 2        
 4        
N/A     

 4       $ 

 600    $
 -   
 600   
 -   

 600    $

 584 
 - 
 - 

 584 

 215 
 (6)
 209 
 (77)

 132 

(1)  Reported in VIEs' fixed maturity securities on our Consolidated Balance Sheets. 
(2)  Reported in VIEs' liabilities on our Consolidated Balance Sheets. 

For details related to the fixed maturity AFS securities for these VIEs, see Note 5. 

As described more fully in Note 1, we regularly review our investment holdings for OTTI.  Based upon this review, we believe that 
the fixed maturity securities were not other-than-temporarily impaired as of December 31, 2011.   

The gains (losses) for these consolidated VIEs (in millions) recorded on our Consolidated Statements of Income (Loss) were as 
follows: 

For the Years Ended 
December 31, 

2011  

2010  

Non-Qualifying Hedges  
Credit default swaps  
Contingent forwards  

   $ 

   Total non-qualifying hedges (1) 

   $ 

 (80)   $
 (2)  

 (82)   $

 25 
 (9)

 16 

(1)  Reported in realized gain (loss) on our Consolidated Statements of Income (Loss). 

Unconsolidated VIEs 

Effective December 31, 2010, we issued a $500 million long-term senior note in exchange for a corporate bond AFS security of 
like principal and duration from a non-affiliated VIE whose primary activities are to acquire, hold and issue notes and loans, as well 
as pay and collect interest on the notes and loans.  We have concluded that we are not the primary beneficiary of this VIE because 
we do not have power over the activities that most significantly affect its economic performance.  In addition, the terms of the 
senior note provide us with a set-off right to the corporate bond AFS security we purchased from the VIE; therefore, neither 
appears on our Consolidated Balance Sheets.  We assigned the corporate bond AFS security to one of our subsidiaries and issued a 
guarantee to our subsidiary for the timely payment of the corporate bond’s principal.   

Through our investment activities, we make passive investments in structured securities issued by VIEs for which we are not the 
manager.  These structured securities include our RMBS, CMBS and CDOs.  We have not provided financial or other support with 
respect to these VIEs other than our original investment.  We have determined that we are not the primary beneficiary of these 

141 

  
 
 
                              
  
   
                              
        
  
    
         
  
    
                              
  
                              
  
    
   
    
  
    
        
          
  
    
  
    
   
    
  
    
        
          
  
    
  
  
  
  
 
 
 
  
  
 
 
  
  
 
                              
  
    
   
    
  
    
        
          
  
    
  
    
   
    
  
    
        
          
  
    
  
    
   
    
  
    
        
          
  
    
  
  
 
  
  
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
                       
   
  
                      
   
  
                    
  
   
  
 
  
  
  
  
 
  
  
  
 
 
 
 
 
VIEs due to the relative size of our investment in comparison to the principal amount of the structured securities issued by the 
VIEs and the level of credit subordination that reduces our obligation to absorb losses or right to receive benefits.  Our maximum 
exposure to loss on these structured securities is limited to the amortized cost for these investments.  We recognize our variable 
interest in these VIEs at fair value on our Consolidated Balance Sheets.  For information about these structured securities, see 
Note 5.    

5.  Investments  

AFS Securities 

Pursuant to the Fair Value Measurements and Disclosures Topic of the FASB ASC, we have categorized AFS securities into a 
three-level hierarchy, based on the priority of the inputs to the respective valuation technique.  The fair value hierarchy gives the 
highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable 
inputs (Level 3), as described in Note 1, which also includes additional disclosures regarding our fair value measurements.  

The amortized cost, gross unrealized gains, losses and OTTI and fair value of AFS securities (in millions) were as follows: 

Fixed maturity securities: 
   Corporate bonds 
   U.S. Government bonds 
   Foreign government bonds 
   RMBS 
   CMBS 
   CDOs 
   State and municipal bonds 
   Hybrid and redeemable preferred securities 
   VIEs' fixed maturity securities 
      Total fixed maturity securities 
Equity securities 
         Total AFS securities  

Fixed maturity securities: 
   Corporate bonds 
   U.S. Government bonds 
   Foreign government bonds 
   RMBS 
   CMBS 
   CDOs 
   State and municipal bonds 
   Hybrid and redeemable preferred securities 
   VIEs' fixed maturity securities 
      Total fixed maturity securities 
Equity securities 
         Total AFS securities  

Amortized   
Cost 

As of December 31, 2011 
Gross Unrealized 

  Gains 

  Losses 

   OTTI 

$

$

 53,661    $
 439   
 668   
 7,690   
 1,642   
 121   
 3,490   
 1,277   
 673   
 69,661   
 135   
 69,796    $

 6,185    $
 55   
 65   
 548   
 73   
 -   
 566   
 50   
 27   
 7,569   
 16   
 7,585    $

 517    $ 
 -   
 -   
 73   
 106   
 19   
 9   
 170   
 -   
 894   
 12   
 906    $ 

 68    $
 -   
 -   
 126   
 9   
 -   
 -   
 -   
 -   
 203   
 -   
 203    $

Amortized   
Cost 

As of December 31, 2010 
Gross Unrealized 

  Gains 

  Losses 

   OTTI 

Fair 
Value 

 59,261 
 494 
 733 
 8,039 
 1,600 
 102 
 4,047 
 1,157 
 700 
 76,133 
 139 
 76,272 

Fair 
Value 

$

 48,863    $
 150   
 473   
 8,673   
 2,144   
 174   
 3,222   
 1,476   
 570   
 65,745   
 179   

 3,571    $
 17   
 38   
 430   
 95   
 22   
 27   
 56   
 14   
 4,270   
 25   

 607    $ 
 2   
 3   
 119   
 180   
 13   
 94   
 135   
 -   
 1,153   
 7   

 87    $
 -   
 -   
 146   
 6   
 9   
 -   
 -   
 -   
 248   
 -   

 51,740 
 165 
 508 
 8,838 
 2,053 
 174 
 3,155 
 1,397 
 584 
 68,614 
 197 

$

 65,924    $

 4,295    $

 1,160    $ 

 248    $

 68,811 

142 

  
 
 
 
 
 
 
                             
                            
  
                             
 
 
  
 
 
  
 
 
  
     
  
 
 
  
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
                             
                            
  
                             
 
 
  
 
 
  
 
 
  
     
  
 
 
  
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
The amortized cost and fair value of fixed maturity AFS securities by contractual maturities (in millions) were as follows: 

Due in one year or less 
Due after one year through five years 
Due after five years through ten years 
Due after ten years 
   Subtotal 
MBS 
CDOs 

As of December 31, 2011
Amortized   
Cost 

Fair 
Value 

$ 

 2,342    $
 12,418   
 22,456   
 22,992   
 60,208   
 9,332   
 121   

 2,378 
 13,288 
 24,593 
 26,133 
 66,392 
 9,639 
 102 

      Total fixed maturity AFS securities  

$ 

 69,661    $

 76,133 

Actual maturities may differ from contractual maturities because issuers may have the right to call or pre-pay obligations. 

The fair value and gross unrealized losses, including the portion of OTTI recognized in OCI, of AFS securities (dollars in millions), 
aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, 
were as follows: 

Less Than or Equal 
to Twelve Months 

Gross  

   Unrealized  
  Losses and  
  OTTI 

Fair 
Value 

As of December 31, 2011 
Greater Than 
Twelve Months 

Gross      
   Unrealized   

Fair 
Value 

  Losses and    
  OTTI 

Fair 
   Value 

Total 

Gross  

   Unrealized
  Losses and
  OTTI 

Fixed maturity securities: 
   Corporate bonds 
   RMBS 
   CMBS 
   CDOs 
   State and municipal bonds 
   Hybrid and redeemable preferred 
      securities 
         Total fixed maturity securities 
Equity securities 
            Total AFS securities 

$ 

$ 

 2,848    $
 565   
 178   
 9   
 31   

 324   
 3,955   
 38   
 3,993    $

 162    $
 125   
 15   
 1   
 -   

 23   
 326   
 12   
 338    $

 1,452    $
 429   
 146   
 80   
 30   

 353   
 2,490   
 -   
 2,490    $

 423    $ 
 74   
 100   
 18   
 9   

 147   
 771   
 -   
 771    $ 

 4,300    $
 994   
 324   
 89   
 61   

 677   
 6,445   
 38   
 6,483    $

Total number of AFS securities in an unrealized loss position 

 585 
 199 
 115 
 19 
 9 

 170 
 1,097 
 12 
 1,109 

 897 

143 

  
 
 
                    
  
                   
  
                    
 
  
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
                             
                             
  
  
  
                             
  
  
                             
  
  
  
  
  
  
  
                             
  
  
  
                             
                             
 
  
  
 
 
  
 
 
  
 
 
  
     
  
 
 
  
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
                             
    
  
    
  
    
  
    
  
    
  
    
  
 
 
Less Than or Equal 
to Twelve Months 

Gross  

   Unrealized  
  Losses and  
  OTTI 

Fair 
Value 

As of December 31, 2010 
Greater Than 
Twelve Months 

Gross      
   Unrealized   

Fair 
Value 

  Losses and    
  OTTI 

Fair 
   Value 

Total 

Gross  

   Unrealized
  Losses and
  OTTI 

Fixed maturity securities: 
   Corporate bonds 
   U.S. Government bonds 
   Foreign government bonds 
   RMBS 
   CMBS 
   CDOs 
   State and municipal bonds 
   Hybrid and redeemable preferred 
      securities 
         Total fixed maturity securities 
Equity securities 
            Total AFS securities 

$ 

$ 

 5,271    $
 28   
 19   
 655   
 75   
 -   
 1,889   

 203   
 8,140   
 60   
 8,200    $

 297    $
 2   
 -   
 126   
 8   
 -   
 84   

 10   
 527   
 7   
 534    $

 2,007    $
 2   
 9   
 750   
 304   
 147   
 27   

 568   
 3,814   
 -   
 3,814    $

 397    $ 
 -   
 3   
 139   
 178   
 22   
 10   

 7,278    $
 30   
 28   
 1,405   
 379   
 147   
 1,916   

 125   
 874   
 -   
 874    $ 

 771   
 11,954   
 60   
 12,014    $

Total number of AFS securities in an unrealized loss position 

For information regarding our investments in VIEs, see Note 4. 

 694 
 2 
 3 
 265 
 186 
 22 
 94 

 135 
 1,401 
 7 
 1,408 

 1,237 

We perform detailed analysis on the AFS securities backed by pools of residential and commercial mortgages that are most at risk 
of impairment based on factors discussed in Note 1.  Selected information for these securities in a gross unrealized loss position (in 
millions) was as follows: 

As of December 31, 2011 
Fair 
   Value 

Amortized    
Cost 

  Unrealized
Loss 

Total 
AFS securities backed by pools of residential mortgages 
AFS securities backed by pools of commercial mortgages 

   Total 

Subject to Detailed Analysis 
AFS securities backed by pools of residential mortgages 
AFS securities backed by pools of commercial mortgages 
   Total 

$

$

$

$

 2,023    $ 
 472   

 1,553    $
 344   

 2,495    $ 

 1,897    $

 2,015    $ 
 126   
 2,141    $ 

 1,545    $
 61   
 1,606    $

 470 
 128 

 598 

 470 
 65 
 535 

144 

  
 
 
                             
                             
  
  
  
                             
  
  
                             
  
  
  
  
  
  
  
                             
  
  
  
                             
                             
 
  
  
 
 
  
 
 
  
 
 
  
     
  
 
 
  
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
                             
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
 
              
              
              
 
    
  
     
  
    
 
  
 
              
    
  
     
  
    
    
  
     
  
    
 
  
 
 
As of December 31, 2010 
Fair 
   Value 

Amortized    
Cost 

  Unrealized
Loss 

Total 
AFS securities backed by pools of residential mortgages 
AFS securities backed by pools of commercial mortgages 
   Total 

Subject to Detailed Analysis 
AFS securities backed by pools of residential mortgages 
AFS securities backed by pools of commercial mortgages 
   Total 

$

$

$

$

 2,539    $ 
 611   
 3,150    $ 

 2,006    $
 410   
 2,416    $

 2,303    $ 
 185   
 2,488    $ 

 1,776    $
 76   
 1,852    $

 533 
 201 
 734 

 527 
 109 
 636 

For the years ended December 31, 2011 and 2010, we recorded OTTI for AFS securities backed by pools of residential and 
commercial mortgages of $135 million and $163 million, pre-tax, respectively, and before associated amortization expense for 
DAC, VOBA, DSI and DFEL, of which $(15) million and $19 million, respectively, was recognized in OCI and $150 million and 
$144 million, respectively, was recognized in net income (loss).  

The fair value, gross unrealized losses, the portion of OTTI recognized in OCI (in millions) and number of AFS securities where 
the fair value had declined and remained below amortized cost by greater than 20% were as follows: 

As of December 31, 2011 

Gross Unrealized 

of  

   Number 

  Losses 

   OTTI 

Fair 
Value 

  Securities (1)
 56   
 18   
 7   
 175   

 256   

  Securities (1)
 41   
 13   
 13   
 224   
 291   

Less than six months 
Six months or greater, but less than nine months 
Nine months or greater, but less than twelve months 
Twelve months or greater 

   Total 

$

 385    $
 53   
 2   
 615   

$

 1,055    $

 125    $ 
 30   
 -   
 470   

 625    $ 

 31   
 12   
 1   
 111   

 155   

As of December 31, 2010 

Gross Unrealized 

of  

   Number 

  Losses 

   OTTI 

Fair 
Value 

Less than six months 
Six months or greater, but less than nine months 
Nine months or greater, but less than twelve months 
Twelve months or greater 
   Total 

$

$

 170    $
 60   
 42   
 929   
 1,201    $

 73    $ 
 22   
 17   
 520   
 632    $ 

 5   
 -   
 1   
 184   
 190   

(1)  We may reflect a security in more than one aging category based on various purchase dates.   

We regularly review our investment holdings for OTTI.  Our gross unrealized losses on AFS securities as of December 31, 2011, 
decreased $299 million in comparison to December 31, 2010.  This change was attributable primarily to a decline in overall market 
yields, which was driven by market uncertainty and weakening economic activity.  As discussed further below, we believe the 
unrealized loss position as of December 31, 2011, does not represent OTTI as we did not intend to sell these fixed maturity AFS 
securities, it is not more likely than not that we will be required to sell the fixed maturity AFS securities before recovery of their 
amortized cost basis, the estimated future cash flows were equal to or greater than the amortized cost basis of the debt securities, 
or we had the ability and intent to hold the equity AFS securities for a period of time sufficient for recovery.   

Based upon this evaluation as of December 31, 2011, management believed we had the ability to generate adequate amounts of 
cash from our normal operations (e.g., insurance premiums and fees and investment income) to meet cash requirements with a 
prudent margin of safety without requiring the sale of our temporarily-impaired securities.  

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As of December 31, 2011, the unrealized losses associated with our corporate bond securities were attributable primarily to 
securities that were backed by commercial loans and individual issuer companies.  For our corporate bond securities with 
commercial loans as the underlying collateral, we evaluated the projected credit losses in the underlying collateral and concluded 
that we had sufficient subordination or other credit enhancement when compared with our estimate of credit losses for the 
individual security and we expected to recover the entire amortized cost for each security.  For individual issuers, we performed 
detailed analysis of the financial performance of the issuer and determined that we expected to recover the entire amortized cost 
for each security. 

As of December 31, 2011, the unrealized losses associated with our MBS and CDOs were attributable primarily to collateral losses 
and credit spreads.  We assessed for credit impairment using a cash flow model as discussed above.  The key assumptions included 
default rates, severities and prepayment rates.  We estimated losses for a security by forecasting the underlying loans in each 
transaction.  The forecasted loan performance was used to project cash flows to the various tranches in the structure, as applicable.  
Our forecasted cash flows also considered, as applicable, independent industry analyst reports and forecasts, sector credit ratings 
and other independent market data.  Based upon our assessment of the expected credit losses of the security given the 
performance of the underlying collateral compared to our subordination or other credit enhancement, we expected to recover the 
entire amortized cost basis of each security. 

As of December 31, 2011, the unrealized losses associated with our hybrid and redeemable preferred securities were attributable 
primarily to wider credit spreads caused by illiquidity in the market and subordination within the capital structure, as well as credit 
risk of specific issuers.  For our hybrid and redeemable preferred securities, we evaluated the financial performance of the issuer 
based upon credit performance and investment ratings and determined we expected to recover the entire amortized cost of each 
security. 

Changes in the amount of credit loss of OTTI recognized in net income (loss) where the portion related to other factors was 
recognized in OCI (in millions) on fixed maturity AFS securities were as follows: 

Balance as of beginning-of-year 
   Cumulative effect from adoption of new accounting standard 
   Increases attributable to: 
      Credit losses on securities for which an OTTI was not previously recognized 
      Credit losses on securities for which an OTTI was previously recognized 
   Decreases attributable to: 
      Securities sold 
         Balance as of end-of-year 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 319    $ 
 -   

 268    $
 -   

 55   
 71   

 14   
 65   

 (55)  
 390    $ 

 (28)  
 319    $

 - 
 31 

 267 
 - 

 (30)
 268 

During the years ended December 31, 2011, 2010 and 2009, we recorded credit losses on securities for which an OTTI was not 
previously recognized as we determined the cash flows expected to be collected would not be sufficient to recover the entire 
amortized cost basis of the debt security.  The credit losses we recorded on securities for which an OTTI was not previously 
recognized were attributable primarily to one or a combination of the following reasons: 

•  Failure of the issuer of the security to make scheduled payments; 
•  Deterioration of creditworthiness of the issuer; 
•  Deterioration of conditions specifically related to the security; 
•  Deterioration of fundamentals of the industry in which the issuer operates;  
•  Deterioration of fundamentals in the economy including, but not limited to, higher unemployment and lower housing prices; 

and 

•  Deterioration of the rating of the security by a rating agency. 

We recognize the OTTI attributed to the noncredit portion as a separate component in OCI referred to as unrealized OTTI on 
AFS securities.   

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Details of the amount of credit loss of OTTI recognized in net income (loss) where the portion related to other factors was 
recognized in OCI (in millions), were as follows: 

As of December 31, 2011 

Gross Unrealized 

Amortized   
Cost 

Gains 

  Losses and   
  OTTI 

Fair 
Value 

   OTTI in
Credit 
Losses 

$

$

 169    $
 690   
 17   

 876    $

 1    $
 1   
 -   

 2    $

 67    $ 
 128   
 10   

 205    $ 

 103    $
 563   
 7   

 673    $

 51 
 301 
 38 

 390 

Corporate bonds 
RMBS 
CMBS 

   Total 

Trading Securities 

Trading securities at fair value (in millions) consisted of the following: 

Fixed maturity securities: 
   Corporate bonds 
   U.S. Government bonds 
   Foreign government bonds 
   RMBS 
   CMBS 
   CDOs 
   State and municipal bonds 
   Hybrid and redeemable preferred securities 
      Total fixed maturity securities 
Equity securities 
         Total trading securities 

As of December 31, 
2010  
2011  

$

$

 1,908    $
 376   
 39   
 244   
 31   
 4   
 26   
 45   
 2,673   
 2   
 2,675    $

 1,801 
 362 
 29 
 255 
 67 
 5 
 24 
 51 
 2,594 
 2 
 2,596 

The portion of the market adjustment for losses that relate to trading securities still held as of December 31, 2011, 2010 and 2009, 
was $118 million, $93 million and $137 million, respectively. 

Mortgage Loans on Real Estate 

Mortgage loans on real estate principally involve commercial real estate.  The commercial loans are geographically diversified 
throughout the U.S. with the largest concentrations in California and Texas, which accounted for approximately 32% and 30% of 
mortgage loans on real estate as of December 31, 2011 and 2010, respectively. 

The following provides the current and past due composition of our mortgage loans on real estate (in millions): 

Current 
60 to 90 days past due 
Greater than 90 days past due 
Valuation allowance associated with impaired  
   mortgage loans on real estate 
Unamortized premium (discount) 

      Total carrying value 

As of December 31, 
2010  
2011  

$

 6,858    $
 26   
 76   

 6,697 
 8 
 40 

 (31)  
 13   

 (13)
 20 

$

 6,942    $

 6,752 

147 

  
 
 
              
              
  
  
  
  
              
  
  
              
  
  
  
 
 
 
  
 
 
 
 
  
 
 
 
 
                                
                                   
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                 
                    
 
 
 
 
 
    
  
    
 
 
 
 
 
 
 
The number of impaired mortgage loans on real estate, each of which had an associated specific valuation allowance, and the 
carrying value of impaired mortgage loans on real estate (dollars in millions) were as follows: 

Number of impaired mortgage loans on real estate 

Principal balance of impaired mortgage loans on real estate 
Valuation allowance associated with impaired mortgage loans 
   on real estate 

      Carrying value of impaired mortgage loans on real estate 

As of December 31, 
2010  
2011  

 12   

 9 

$ 

 100    $

 75 

 (31)  

$ 

 69    $

 (13)

 62 

The average carrying value on the impaired mortgage loans on real estate (in millions) was as follows: 

Average carrying value for impaired mortgage loans on real estate 
Interest income recognized on impaired mortgage loans on real estate 
Interest income collected on impaired mortgage loans on real estate 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 57    $ 
 2   
 2   

 54    $
 3   
 3   

 33 
 1 
 1 

As described in Note 1, we use the loan-to-value and debt-service coverage ratios as credit quality indicators for our mortgage 
loans, which were as follows (dollars in millions): 

As of December 31, 2011 

As of December 31, 2010 

  Debt- 
Service 
  Coverage

Ratio 
1.61  
1.37  
0.92  
0.36  

Principal
Amount

$ 

$ 

 5,338   
 1,198   
 308   
 116   
 6,960   

% of  
Total 
 76.7 %  
 17.2 %  
 4.4 %  
 1.7 %  
 100.0 %  

Loan-to-Value 
Less than 65% 
65% to 74% 
75% to 100% 
Greater than 100% 
   Total mortgage loans on real estate 

Alternative Investments  

  Debt- 
Service 
  Coverage

Ratio 
1.62  
1.40  
0.85  
1.06  

   % of  
   Total 

 72.1 %  
 22.0 %  
 2.7 %  
 3.2 %  
 100.0 %  

  Principal 
  Amount 
  $

 4,863   
 1,484   
 179   
 219   
 6,745   

   $

As of December 31, 2011 and 2010, alternative investments included investments in approximately 96 and 95 different 
partnerships, respectively, and the portfolio represented less than 1% of our overall invested assets. 

148 

  
 
 
                 
                    
  
                    
     
  
    
    
  
    
  
 
 
 
                 
                 
  
  
 
  
 
 
  
 
 
 
        
 
        
  
  
 
  
 
   
  
  
  
 
        
  
  
 
  
 
 
   
  
  
  
 
 
        
 
 
  
  
  
 
 
  
 
 
  
 
 
  
  
 
 
 
Net Investment Income 

The major categories of net investment income (in millions) on our Consolidated Statements of Income (Loss) were as follows: 

Fixed maturity AFS securities 
VIEs' fixed maturity AFS securities 
Equity AFS securities 
Trading securities 
Mortgage loans on real estate 
Real estate 
Standby real estate equity commitments 
Policy loans 
Invested cash 
Commercial mortgage loan prepayment 
   and bond makewhole premiums 
Alternative investments 
Consent fees 
Other investments 
      Investment income 
Investment expense 

         Net investment income 

$

For the Years Ended December 31, 
2009  
2010  

2011  

 3,842    $
 14   
 5   
 154   
 408   
 22   
 1   
 165   
 4   

 82   
 90   
 3   
 (27)  
 4,763   
 (111)  

 3,694    $ 
 14   
 6   
 157   
 424   
 24   
 1   
 169   
 7   

 67   
 93   
 8   
 (3)  
 4,661   
 (120)  

 3,474 
 - 
 8 
 159 
 462 
 18 
 1 
 172 
 15 

 24 
 (55)
 5 
 9 
 4,292 
 (114)

$

 4,652    $

 4,541    $ 

 4,178 

Realized Gain (Loss) Related to Certain Investments  

The detail of the realized gain (loss) related to certain investments (in millions) was as follows: 

Fixed maturity AFS securities: 
   Gross gains 
   Gross losses 
Equity AFS securities: 
   Gross gains 
   Gross losses 
Gain (loss) on other investments 
Associated amortization of DAC, VOBA, DSI and DFEL  
   and changes in other contract holder funds 
      Total realized gain (loss) related to certain investments 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

$

 86 
 (227)

$ 

 107 
 (248)

 12 
 - 
 (9)

 9 
 (3)
 (53)

 (13)
 (151)

$

 8 
 (180)

$ 

 161 
 (709)

 6 
 (27)
 (130)

 161 
 (538)

149 

  
 
 
 
                    
                       
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
  
 
  
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
                       
                       
  
  
 
  
  
 
  
     
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
Details underlying write-downs taken as a result of OTTI (in millions) that were recognized in net income (loss) and included in 
realized gain (loss) on AFS securities above, and the portion of OTTI recognized in OCI (in millions) were as follows: 

OTTI Recognized in Net Income (Loss) 
Fixed maturity securities: 
   Corporate bonds 
   RMBS 
   CMBS 
   CDOs 
   Hybrid and redeemable preferred securities 
      Total fixed maturity securities 
Equity securities 
         Gross OTTI recognized in net income (loss) 
         Associated amortization of DAC, VOBA, DSI and DFEL 
            Net OTTI recognized in net income (loss), pre-tax 

Portion of OTTI Recognized in OCI 
Gross OTTI recognized in OCI 
Change in DAC, VOBA, DSI and DFEL 
   Net portion of OTTI recognized in OCI, pre-tax 

Determination of Credit Losses on Corporate Bonds and CDOs 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

$

$

 (14)   $
 (79)  
 (57)  
 (1)  
 (2)  
 (153)  
 -   
 (153)  
 35 
 (118)   $

 (90)   $ 
 (65)  
 (41)  
 (1)  
 (5)  
 (202)  
 (3)  
 (205)  
 53 

 (152)   $ 

 (214)
 (250)
 - 
 (39)
 (67)
 (570)
 (27)
 (597)
 205 
 (392)

 58    $
 (11)  
 47    $

 98    $ 
 (10)  
 88    $ 

 357 
 (82)
 275 

As of December 31, 2011 and 2010, we reviewed our corporate bond and CDO portfolios for potential shortfall in contractual 
principal and interest based on numerous subjective and objective inputs.  The factors used to determine the amount of credit loss 
for each individual security, include, but are not limited to, near term risk, substantial discrepancy between book and market value, 
sector or company-specific volatility, negative operating trends and trading levels wider than peers.   

Credit ratings express opinions about the credit quality of a security.  Securities rated investment grade, that is those rated BBB- or 
higher by Standard & Poor’s (“S&P”) Rating Services or Baa3 or higher by Moody’s Investors Service (“Moody’s”), are generally 
considered by the rating agencies and market participants to be low credit risk.  As of December 31, 2011 and 2010, 96% and 95%, 
respectively, of the fair value of our corporate bond portfolio was rated investment grade.  As of December 31, 2011 and 2010, the 
portion of our corporate bond portfolio rated below investment grade had an amortized cost of $2.6 billion and a fair value of $2.4 
billion.  As of December 31, 2011 and 2010, 97% and 91%, respectively, of the fair value of our CDO portfolio was rated 
investment grade.  As of December 31, 2011 and 2010, the portion of our CDO portfolio rated below investment grade had an 
amortized cost of $3 million and $24 million and fair value of $3 million and $16 million, respectively.  Based upon the analysis 
discussed above, we believed as of December 31, 2011 and 2010, that we would recover the amortized cost of each investment 
grade corporate bond and CDO security. 

For securities where we recorded an OTTI recognized in net income (loss) for the years ended December 31, 2011 and 2010, the 
recovery as a percentage of amortized cost was 98% and 80% for corporate bonds, respectively, and 0% for CDOs.  

Determination of Credit Losses on MBS 

As of December 31, 2011 and 2010, default rates were projected by considering underlying MBS loan performance and collateral 
type.  Projected default rates on existing delinquencies vary between 25% to 100% depending on loan type and severity of 
delinquency status.  In addition, we estimate the potential contributions of currently performing loans that may become delinquent 
in the future based on the change in delinquencies and loan liquidations experienced in the recent history.  Finally, we develop a 
default rate timing curve by aggregating the defaults for all loans (delinquent loans, foreclosure and real estate owned and new 
delinquencies from currently performing loans) in the pool to project the future expected cash flows.   

We use certain available loan characteristics such as lien status, loan sizes and occupancy to estimate the loss severity of loans.  
Second lien loans are assigned 100% severity, if defaulted.  For first lien loans, we assume a minimum of 30% severity with higher 
severity assumed for investor properties and further housing price depreciation. 

150 

  
 
 
                                   
                                   
  
  
 
  
  
 
  
     
  
 
  
  
 
  
     
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
     
                                   
 
  
 
  
  
 
  
 
  
  
 
 
  
 
 
 
 
 
 
 
 
Payables for Collateral on Investments 

The carrying values of the payables for collateral on investments (in millions) included on our Consolidated Balance Sheets and the 
fair value of the related investments or collateral consisted of the following: 

As of December 31, 2011    As of December 31, 2010
Carrying 
Value 

   Carrying  
Value 

Fair 
Value 

Fair 
Value 

Collateral payable held for derivative investments (1) 
Securities pledged under securities lending agreements (2) 
Securities pledged under reverse repurchase agreements (3) 
Securities pledged for Term Asset-Backed Securities   
   Loan Facility ("TALF") (4) 
Securities pledged for Federal Home Loan Bank of  
   Indianapolis Securities ("FHLBI") (5) 
      Total payables for collateral on investments  

$

$

 2,980    $
 200   
 280   

 2,980    $ 
 193   
 294   

 800    $
 199   
 280   

 173   

 199   

 280   

 800 
 192 
 294 

 318 

 100   
 3,733    $

 142   
 3,808    $ 

 100   
 1,659    $

 110 
 1,714 

(1)  We obtain collateral based upon contractual provisions with our counterparties.  These agreements take into consideration the 
counterparties’ credit rating as compared to ours, the fair value of the derivative investments and specified thresholds that 
once exceeded result in the receipt of cash that is typically invested in cash and invested cash.  See Note 6 for details about 
maximum collateral potentially required to post on our credit default swaps.  

(2)  Our pledged securities under securities lending agreements are included in fixed maturity AFS securities on our Consolidated 
Balance Sheets.  We generally obtain collateral in an amount equal to 102% and 105% of the fair value of the domestic and 
foreign securities, respectively.  We value collateral daily and obtain additional collateral when deemed appropriate.  The cash 
received in our securities lending program is typically invested in cash and invested cash or fixed maturity AFS securities. 
(3)  Our pledged securities under reverse repurchase agreements are included in fixed maturity AFS securities on our Consolidated 
Balance Sheets.  We obtain collateral in an amount equal to 95% of the fair value of the securities, and our agreements with 
third parties contain contractual provisions to allow for additional collateral to be obtained when necessary.  The cash received 
in our reverse repurchase program is typically invested in fixed maturity AFS securities. 

(4)  Our pledged securities for TALF are included in fixed maturity AFS securities on our Consolidated Balance Sheets.  We obtain 
collateral in an amount that has typically averaged 90% of the fair value of the TALF securities.  The cash received in these 
transactions is invested in fixed maturity AFS securities. 

(5)  Our pledged securities for FHLBI are included in fixed maturity AFS securities on our Consolidated Balance Sheets.  We 

generally obtain collateral in an amount equal to 85% to 95% of the fair value of the FHLBI securities.  The cash received in 
these transactions is typically invested in cash and invested cash or fixed maturity AFS securities. 

Increase (decrease) in payables for collateral on investments (in millions) included on the Consolidated Statements of Cash Flows 
consisted of the following: 

Collateral payable held for derivative investments 
Securities pledged under securities lending agreements 
Securities pledged under reverse repurchase agreements 
Securities pledged for TALF 
Securities pledged for FHLBI 
   Total increase (decrease) in payables for collateral on investments 

Investment Commitments 

$

$

2011  

For the Years Ended December 31, 
2009  
2010  
 (2,192)
 74 
 (126)
 345 
 100 
 (1,799)

 2,180    $ 
 1   
 -   
 (107)  
 -   
 2,074    $ 

 183    $
 (302)  
 (64)  
 (65)  
 -   
 (248)   $

As of December 31, 2011, our investment commitments were $541 million, which included $233 million of LPs, $191 million of 
private placements and $117 million of mortgage loans on real estate. 

Concentrations of Financial Instruments 

As of December 31, 2011 and 2010, our most significant investments in one issuer were our investments in securities issued by the 
Federal Home Loan Mortgage Corporation with a fair value of $5.0 billion, or 5% and 6% of our invested assets portfolio, 

151 

  
 
 
 
                        
                        
 
                        
 
  
 
  
 
  
 
  
 
  
 
     
  
    
  
     
  
    
  
 
  
 
     
  
    
  
     
  
    
  
 
  
 
 
 
 
                       
                       
  
  
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
respectively, and our investments in securities issued by Fannie Mae with a fair value of $2.6 billion and $2.9 billion, or 3% of our 
invested assets portfolio, respectively.  These investments are included in corporate bonds in the tables above. 

As of December 31, 2011, and December 31, 2010, our most significant investments in one industry were our investment securities 
in the electric industry with a fair value of $7.7 billion and $6.7 billion, or 8% of our invested assets portfolio, respectively, and our 
investment securities in the CMO industry with a fair value of $5.6 billion and $6.5 billion, or 6% and 8% of our invested assets 
portfolio, respectively.  We utilized the industry classifications to obtain the concentration of financial instruments amount; as such, 
this amount will not agree to the AFS securities table above. 

6.  Derivative Instruments 

We maintain an overall risk management strategy that incorporates the use of derivative instruments to minimize significant 
unplanned fluctuations in earnings that are caused by interest rate risk, foreign currency exchange risk, equity market risk, default 
risk, basis risk and credit risk.  We assess these risks by continually identifying and monitoring changes in our exposures that may 
adversely affect expected future cash flows and by evaluating hedging opportunities.   

Our derivative instruments are monitored by our Asset Liability Management Committee and our Equity Risk Management 
Committee as part of those committees’ oversight of our derivative activities.  Our committees are responsible for implementing 
various hedging strategies that are developed through their analysis of financial simulation models and other internal and industry 
sources.  The resulting hedging strategies are incorporated into our overall risk management strategies.   

See Note 1 for a detailed discussion of the accounting treatment for derivative instruments.  See Note 21 for additional disclosures 
related to the fair value of our financial instruments and see Note 4 for derivative instruments related to our consolidated VIEs. 

Interest Rate Contracts 

We use derivative instruments as part of our interest rate risk management strategy.  These instruments are economic hedges unless 
otherwise noted and include: 

Consumer Price Index Swaps 

We use consumer price index swaps to hedge the liability exposure on certain options in fixed/indexed annuity products.  
Consumer price index swaps are contracts entered into at no cost and whose payoff is the difference between the consumer price 
index inflation rate and the fixed rate determined as of inception. 

Forward-Starting Interest Rate Swaps 

We use forward-starting interest rate swaps designated and qualifying as cash flow hedges to hedge our exposure to interest rate 
fluctuations related to the forecasted purchase of certain assets and liabilities.   

Interest Rate Cap Agreements 

We use interest rate cap agreements to provide a level of protection from the effect of rising interest rates to economically hedge 
our annuity business.  Interest rate cap agreements entitle us to receive quarterly payments from the counterparties on specified 
future reset dates, contingent on future interest rates.  For each cap, the amount of such quarterly payments, if any, is determined 
by the excess of a market interest rate over a specified cap rate, multiplied by the notional amount divided by four.   

Interest Rate Cap Corridors 

We use interest rate cap corridors to provide a level of protection from the effect of rising interest rates for our annuity business.  
Interest rate cap corridors involve purchasing an interest rate cap at a specific cap rate and selling an interest rate cap with a higher 
cap rate.  For each corridor, the amount of quarterly payments, if any, is determined by the rate at which the underlying index rate 
resets above the original capped rate.  The corridor limits the benefit the purchaser can receive as the related interest rate index 
rises above the higher capped rate.  There is no additional liability to us other than the purchase price associated with the interest 
rate cap corridor.  Our interest rate cap corridors provide an economic hedge of our annuity business.   

Interest Rate Futures 

We use interest rate futures contracts to hedge the liability exposure on certain options in variable annuity products.  These futures 
contracts require payment between our counterparty and us on a daily basis for changes in the futures index price. 

152 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest Rate Swap Agreements 

We use interest rate swap agreements to hedge the liability exposure on certain options in variable annuity products. 

We also use interest rate swap agreements designated and qualifying as cash flow hedges.  These instruments either hedge the 
interest rate risk of floating rate bond coupon payments by replicating a fixed rate bond, or hedge our exposure to fixed rate bond 
coupon payments and the change in the underlying asset values as interest rates fluctuate.   

Finally, we use interest rate swap agreements designated and qualifying as fair value hedges to hedge against changes in the value of 
anticipated transactions and commitments as interest rate fluctuate.  

Treasury and Reverse Treasury Locks 

We use treasury locks designated and qualifying as cash flow hedges to hedge the interest rate exposure related to our issuance of 
fixed rate securities or the anticipated future cash flows of floating rate fixed maturity securities due to changes in interest rates.  In 
addition, we use reverse treasury locks designated and qualifying as cash flow hedges to hedge the interest rate exposure related to 
the purchase of fixed rate securities or the anticipated future cash flows of floating rate fixed maturity securities due to changes in 
interest rates.  These derivatives are primarily structured to hedge interest rate risk inherent in the assumptions used to price certain 
liabilities.   

Foreign Currency Contracts 

We use derivative instruments as part of our foreign currency risk management strategy.  These instruments are economic hedges 
unless otherwise noted and include:   

Currency Futures 

We use currency futures to hedge foreign exchange risk associated with certain options in variable annuity products.  Currency 
futures exchange one currency for another at a specified date in the future at a specified exchange rate.   

Foreign Currency Forwards 

We used foreign currency forward contracts to hedge the liability exposure on certain options in the variable annuity products.  
The foreign currency forward contracts obligated us to deliver a specified amount of currency at a future date and a specified 
exchange rate.   

Foreign Currency Swaps 

We use foreign currency swaps designated and qualifying as cash flow hedges, which are traded over-the-counter, to hedge some of 
the foreign exchange risk of investments in fixed maturity securities denominated in foreign currencies.  A foreign currency swap is 
a contractual agreement to exchange the currencies of two different countries at a specified rate of exchange in the future.   

Equity Market Contracts 

We use derivative instruments as part of our equity market risk management strategy that are economic hedges and include:   

Call Options Based on the S&P 500 Index® (“S&P 500”) 

We use indexed annuity contracts to permit the holder to elect an interest rate return or an equity market component, where 
interest credited to the contracts is linked to the performance of the S&P 500.  Contract holders may elect to rebalance index 
options at renewal dates, either annually or biannually.  As of each renewal date, we have the opportunity to re-price the indexed 
component by establishing participation rates, subject to minimum guarantees.  We purchase call options that are highly correlated 
to the portfolio allocation decisions of our contract holders, such that we are economically hedged with respect to equity returns 
for the current reset period.   

Equity Futures 

We use equity futures contracts to hedge the liability exposure on certain options in variable annuity products.  These futures 
contracts require payment between our counterparty and us on a daily basis for changes in the futures index price. 

153 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Put Options 

We use put options to hedge the liability exposure on certain options in variable annuity products.  Put options are contracts that 
require counterparties to pay us at a specified future date the amount, if any, by which a specified equity index is less than the strike 
rate stated in the agreement, applied to a notional amount.  

Total Return Swaps 

We use total return swaps to hedge a portion of the liability related to our deferred compensation plans.  We receive the total 
return on a portfolio of indexes and pay a floating rate of interest.   

In addition, we use total return swaps to hedge the liability exposure on certain options in variable annuity products.  We receive 
the total return on a portfolio of indexes and pay a floating rate of interest.   

Variance Swaps 

We use variance swaps to hedge the liability exposure on certain options in variable annuity products.  Variance swaps are contracts 
entered into at no cost and whose payoff is the difference between the realized variance rate of an underlying index and the fixed 
variance rate determined as of inception. 

Credit Contracts 

We use derivative instruments as part of our credit risk management strategy that are economic hedges and include:   

Credit Default Swaps – Buying Protection 

We buy credit default swaps to hedge against a drop in bond prices due to credit concerns of certain bond issuers.  A credit default 
swap allows us to put the bond back to the counterparty at par upon a default event by the bond issuer.  A default event is defined 
as bankruptcy, failure to pay, obligation acceleration or restructuring.     

Credit Default Swaps – Selling Protection 

We sell credit default swaps to offer credit protection to contract holders and investors.  The credit default swaps hedge the 
contract holders and investors against a drop in bond prices due to credit concerns of certain bond issuers.  A credit default swap 
allows the investor to put the bond back to us at par upon a default event by the bond issuer.  A default event is defined as 
bankruptcy, failure to pay, obligation acceleration or restructuring.   

Embedded Derivatives 

We have embedded derivatives that include: 

Deferred Compensation Plans Embedded Derivatives 

We have certain deferred compensation plans that have embedded derivative instruments.  The liability related to these plans varies 
based on the investment options selected by the participants. 

GLB Reserves Embedded Derivatives 

We use a hedging strategy designed to mitigate the risk and income statement volatility caused by changes in the equity markets, 
interest rates and volatility associated with GLBs offered in our variable annuity products, including products with GWB and GIB 
features.  The hedging strategy is designed such that changes in the value of the hedge contracts due to changes in equity markets, 
interest rates and implied volatilities move in the opposite direction of changes in embedded derivative GLB reserves caused by 
those same factors.  We rebalance our hedge positions based upon changes in these factors as needed.  While we actively manage 
our hedge positions, these hedge positions may not be totally effective in offsetting changes in the embedded derivative reserve due 
to, among other things, differences in timing between when a market exposure changes and corresponding changes to the hedge 
positions, extreme swings in the equity markets and interest rates, market volatility, contract holder behavior, divergence between 
the performance of the underlying funds and the hedging indices, divergence between the actual and expected performance of the 
hedge instruments and our ability to purchase hedging instruments at prices consistent with our desired risk and return trade-off.   

Certain features of these guarantees have elements of both insurance benefits accounted for under the Financial Services – 
Insurance – Claim Costs and Liabilities for Future Policy Benefits Subtopic of the FASB ASC (“benefit reserves”) and embedded 
derivatives accounted for under the Derivatives and Hedging and the Fair Value Measurements and Disclosures Topics of the 

154 

  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
FASB ASC (“embedded derivative reserves”).  We calculate the value of the embedded derivative reserve and the benefit reserve 
based on the specific characteristics of each GLB feature. 

Indexed Annuity Contracts Embedded Derivatives 

We distribute indexed annuity contracts that permit the holder to elect an interest rate return or an equity market component, 
where interest credited to the contracts is linked to the performance of the S&P 500.  Contract holders may elect to rebalance 
index options at renewal dates, either annually or biannually.  As of each renewal date, we have the opportunity to re-price the 
indexed component by establishing participation rates, subject to minimum guarantees.  We purchase S&P 500 call options that are 
highly correlated to the portfolio allocation decisions of our contract holders, such that we are economically hedged with respect to 
equity returns for the current reset period.  

Reinsurance Related Embedded Derivatives 

We have certain modified coinsurance arrangements and coinsurance with funds withheld reinsurance arrangements with 
embedded derivatives related to the withheld assets of the related funds.  These derivatives are considered total return swaps with 
contractual returns that are attributable to various assets and liabilities associated with these reinsurance arrangements.  

We have derivative instruments with off-balance-sheet risks whose notional or contract amounts exceed the credit exposure.  
Outstanding derivative instruments with off-balance-sheet risks (in millions) were as follows: 

As of December 31, 2011 
Fair Value 

   Notional    
  Amounts   

As of December 31, 2010 
Fair Value 

   Notional    
  Amounts    

Asset 

  Liability

Asset 

  Liability

Qualifying Hedges  
Cash flow hedges:  
   Interest rate contracts (1) 
   Foreign currency contracts (1) 
      Total cash flow hedges  
Fair value hedges:  
   Interest rate contracts (2) 
Non-Qualifying Hedges  
Interest rate contracts (1) 
Foreign currency contracts (1) 
Equity market contracts (1) 
Credit contracts (1) 
Credit contracts (3) 
Embedded derivatives:  
   Deferred compensation plans (3) 
   Indexed annuity contracts (4) 
   GLB reserves (4) 
   Reinsurance related  (5) 
   AFS securities (1) 
         Total derivative instruments  

  $ 

 2,512    $
 340   
 2,852   

 130    $
 38   
 168   

 -    $
 -   
 -   

 2,076    $ 
 340   
 2,416   

 (40)   $
 30   
 (10)  

 1,675   

 319   

 319   

 1,675   

 55   

 30,232   
 4   
 16,401   
 48   
 148   

 568   
 -   
 2,096   
 -   
 -   

 -   
 -   
 -   
 -   
 16   

 18,406   
 219   
 11,577   
 -   
 145   

 (426)  
 -   
 1,442   
 -   
 -   

 - 
 - 
 - 

 55 

 - 
 - 
 - 
 - 
 16 

 -   
 -   
 -   
 -   
 -   

  $ 

 51,360    $

 -   
 -   
 -   
 -   
 -   
 3,151    $

 354   
 399   
 2,217   
 168   
 -   
 3,473    $

 -   
 -   
 -   
 -   
 -   
 34,438    $ 

 -   
 -   
 -   
 -   
 15   
 1,076    $

 363 
 497 
 408 
 102 
 - 
 1,441 

(1)  Reported in derivative investments on our Consolidated Balance Sheets. 
(2)  The asset is reported in derivative investments and the liability in long-term debt on our Consolidated Balance Sheets. 
(3)  Reported in other liabilities on our Consolidated Balance Sheets. 
(4)  Reported in future contract benefits on our Consolidated Balance Sheets. 
(5)  Reported in reinsurance related embedded derivatives on our Consolidated Balance Sheets. 

155 

  
 
 
 
 
 
 
 
                                             
  
  
                                             
                                  
     
   
    
  
 
 
  
 
    
  
 
  
       
  
    
    
  
 
  
 
  
 
  
  
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
  
 
  
 
  
 
  
  
  
 
    
 
 
 
  
 
    
  
 
  
 
  
 
  
  
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
  
 
  
 
  
 
  
  
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
    
 
 
 
  
 
 
The maturity of the notional amounts of derivative instruments (in millions) was as follows: 

Interest rate contracts (1) 
Foreign currency contracts (2) 
Equity market contracts  
Credit contracts  
   Total derivative instruments  
      with notional amounts  

Remaining Life as of December 31, 2011 

Less Than  
1 Year  

$ 

 2,154    $
 4   
 8,638   
 40   

1 – 5 
Years 
 11,353    $
 154   
 3,155   
 116   

6 – 10 
Years 
 11,349    $
 105   
 4,589   
 40   

11 – 30 
Years 

   Over 30 
   Years 

 9,556    $ 
 81   
 17   
 -   

 7    $
 -   
 2   
 -   

Total 
 34,419 
 344 
 16,401 
 196 

$ 

 10,836    $

 14,778    $

 16,083    $

 9,654    $ 

 9    $

 51,360 

(1)  As of December 31, 2011, the latest maturity date for which we were hedging our exposure to the variability in future cash 

flows for these instruments was June 2042. 

(2)  As of December 31, 2011, the latest maturity date for which we were hedging our exposure to the variability in future cash 

flows for these instruments was July 2022. 

The change in our unrealized gain (loss) on derivative instruments in accumulated OCI (in millions) was as follows: 

Unrealized Gain (Loss) on Derivative Instruments  
Balance as of beginning-of-year  
Other comprehensive income (loss):  
   Unrealized holding gains (losses) arising during the year:  
      Cash flow hedges:  
         Interest rate contracts  
         Foreign currency contracts  
      Fair value hedges:  
         Interest rate contracts  
         Equity market contracts  
      Net investment in a foreign subsidiary  
      AFS securities embedded derivatives  
   Change in foreign currency exchange rate adjustment  
   Change in DAC, VOBA, DSI and DFEL  
   Income tax benefit (expense)  
   Less:  
      Reclassification adjustment for gains (losses) included in net income (loss):  
         Cash flow hedges:  
            Interest rate contracts (1) 
            Interest rate contracts (2) 
            Foreign currency contracts (1) 
         Fair value hedges:  
            Interest rate contracts (2) 
      Associated amortization of DAC, VOBA, DSI and DFEL  
      Income tax benefit (expense)  
               Balance as of end-of-year  

For the Years Ended December 31, 
2009  
2010  

2011  

$

 (15)   $ 

 11 

$

 127 

 178   
 3   

 4   
 -   
 -   
 -   
 7   
 (1)  
 (66)  

 (15)  
 (1)  
 2   

 4   
 -   
 4   
 116    $ 

$

 (47)
 14 

 4 
 - 
 - 
 2 
 4 
 (4)
 9 

 4 
 4 
 2 

 4 
 (1)
 (5)
 (15)

$

 30 
 (52)

 4 
 (28)
 (74)
 - 
 - 
 22 
 (13)

 4 
 - 
 - 

 4 
 - 
 (3)
 11 

(1)  The OCI offset is reported within net investment income on our Consolidated Statements of Income (Loss). 
(2)  The OCI offset is reported within interest and debt expense on our Consolidated Statements of Income (Loss). 

156 

  
 
 
                              
                         
   
 
 
 
  
                              
 
 
 
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
  
 
  
 
  
 
  
  
  
 
 
 
 
                              
                              
  
 
    
  
    
  
    
 
  
  
 
 
  
  
 
 
  
  
 
 
  
 
 
  
 
 
  
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
 
  
 
 
  
 
 
  
 
 
 
The gains (losses) on derivative instruments (in millions) recorded within income (loss) from continuing operations on our 
Consolidated Statements of Income (Loss) were as follows: 

Qualifying Hedges  
Cash flow hedges:  
   Interest rate contracts (1) 
   Foreign currency contracts (1) 
      Total cash flow hedges  
Fair value hedges:  
   Interest rate contracts (2) 
   Equity market contracts (3) 
      Total fair value hedges  
Non-Qualifying Hedges  
Interest rate contracts (1) 
Interest rate contracts (3) 
Foreign currency contracts (1) 
Foreign currency contracts (3) 
Equity market contracts (3) 
Equity market contracts (4) 
Credit contracts (1) 
Credit contracts (3) 
Embedded derivatives:  
   Deferred compensation plans (4) 
   Indexed annuity contracts (3) 
   GLB reserves (3) 
   Reinsurance related (3) 
   AFS securities (1) 
         Total derivative instruments  

For the Years Ended December 31, 
2009  
2010  

2011  

$

 (15)   $
 2   
 (13)  

 3    $
 2   
 5   

 50   
 -   
 50   

 (44)  
 1,144   
 -   
 (12)  
 316 
 21 

 -   
 (7)  

 42   
 15   
 57   

 5   
 175   
 43   
 (13)  
 (386)  
 (118)  
 1   
 7 

 (11)  
 5   
 (1,809)  
 (66)  
 -   
 (426)   $

$

 (34)  
 (81)  
 268   
 (71)  
 2   
 (140)   $

 3 
 1 
 4 

 17 
 1 
 18 

 - 
 (1,553)
 (98)
 (7)
 (1,379)
 35 
 1 
 (37)

 (63)
 (75)
 2,228 
 (62)
 - 
 (988)

(1)  Reported in net investment income on our Consolidated Statements of Income (Loss). 
(2)  Reported in interest and debt expense on our Consolidated Statements of Income (Loss). 
(3)  Reported in realized gain (loss) on our Consolidated Statements of Income (Loss). 
(4)  Reported in underwriting, acquisition, insurance and other expenses on our Consolidated Statements of Income (Loss). 

Gains (losses) (in millions) on derivative instruments designated and qualifying as cash flow hedges were as follows:  

Ineffective portion recognized in realized gain (loss) 
Gain (loss) recognized as a component of OCI with 
   the offset to net investment income 

$

 -    $

 -    $

 (13)  

 6   

 (1)

 4 

For the Years Ended December 31, 
2009  
2010  

2011  

As of December 31, 2011, $20 million of the deferred net losses on derivative instruments in accumulated OCI were expected to 
be reclassified to earnings during the next 12 months.  This reclassification would be due primarily to the interest rate variances 
related to the interest rate swap agreements. 

For the years ended December 31, 2011 and 2010, there were no material reclassifications to earnings due to hedged firm 
commitments no longer deemed probable or due to hedged forecasted transactions that had not occurred by the end of the 
originally specified time period. 

157 

  
 
 
                             
                 
        
   
 
 
 
  
 
 
  
 
 
  
     
  
    
  
    
 
 
 
  
 
 
  
  
 
  
 
  
 
 
  
 
 
  
 
 
  
  
 
  
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
  
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
                       
                       
 
 
    
  
    
  
    
 
 
 
 
 
 
Gains (losses) (in millions) on derivative instruments designated and qualifying as fair value hedges were as follows: 

Ineffective portion recognized in realized gain (loss) 
Gain (loss) recognized as a component of OCI with 
   the offset to net investment income 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 -    $

 -    $ 

 (1)

 (13)  

 6   

 4 

Information related to our open credit default swap liabilities for which we are the seller (dollars in millions) was as follows: 

As of December 31, 2011 

Reason      Nature  

for  

of   

Maturity  

   Entering  

   Recourse 

Credit  
  Rating of
  Underlying 
  Obligation (1)  Instruments   Value (2) 

Number
of  

Fair  

   Maximum
   Potential
   Payout 

12/20/2012 (3) 

12/20/2016 (4) 

03/20/2017 (4) 

  (5) 

  (5) 

  (5) 

  (6) 

  (6) 

  (6) 

BBB+ 

BBB+ 

BBB 

 4    $

 3   

 2   
 9    $

 -    $ 

 (12)  

 (4)  
 (16)   $ 

 40 

 68 

 40 
 148 

As of December 31, 2010 

Reason      Nature  

for  

of   

Maturity  

   Entering  

   Recourse 

Credit  
  Rating of
  Underlying 
  Obligation (1)  Instruments   Value (2) 

Number
of  

Fair  

   Maximum
   Potential
   Payout 

12/20/2012 (3) 

12/20/2016 (4) 

03/20/2017 (4) 

  (5) 

  (5) 

  (5) 

  (6) 

  (6) 

  (6) 

BBB+ 

BBB 

BBB- 

 4    $

 -    $ 

 3   

 2   

 (12)  

 (4)  

 40 

 65 

 40 

 9    $

 (16)   $ 

 145 

(1)  Represents average credit ratings based on the midpoint of the applicable ratings among Moody’s, S&P and Fitch Ratings, as 

scaled to the corresponding S&P ratings. 

(2)  Broker quotes are used to determine the market value of credit default swaps. 
(3)  These credit default swaps were sold to our contract holders, prior to 2007, where we determined there was a spread versus 

premium mismatch. 

(4)  These credit default swaps were sold to a counter-party of the consolidated VIEs discussed in Note 4. 
(5)  Credit default swap was entered into in order to generate income by providing default protection in return for a quarterly 

payment. 

(6)  Seller does not have the right to demand indemnification or compensation from third parties in case of a loss (payment) on the 

contract.  

Details underlying the associated collateral of our open credit default swaps for which we are the seller, if credit risk related 
contingent features were triggered (in millions) are as follows: 

Maximum potential payout 
Less: 
   Counterparty thresholds 
      Maximum collateral potentially required to post 

As of December 31, 
2010  
2011  

 148    $ 

 145 

 -   
 148    $ 

 10 
 135 

$

$

158 

  
 
 
                    
                       
 
  
    
  
    
  
    
 
 
  
 
 
   
  
   
  
   
 
  
 
 
   
  
  
  
   
  
 
 
   
   
  
  
 
  
  
    
  
  
    
 
  
  
  
    
 
  
   
  
   
  
   
       
     
 
   
  
   
  
   
  
  
 
     
  
    
   
  
 
     
   
  
  
 
  
  
    
  
  
    
 
  
  
  
    
 
  
   
  
   
  
   
       
     
 
 
 
                    
                       
  
    
  
    
 
  
 
Certain of our credit default swap agreements contain contractual provisions that allow for the netting of collateral with our 
counterparties related to all of our collateralized financing transactions that we have outstanding.  If these netting agreements were 
not in place, we would have been required to post approximately $16 million as of December 31, 2011, after considering the fair 
values of the associated investments counterparties’ credit ratings as compared to ours and specified thresholds that once exceeded 
result in the payment of cash.   

Credit Risk 

We are exposed to credit loss in the event of nonperformance by our counterparties on various derivative contracts and reflect 
assumptions regarding the credit or nonperformance risk.  The nonperformance risk is based upon assumptions for each 
counterparty’s credit spread over the estimated weighted average life of the counterparty exposure less collateral held.  As of 
December 31, 2011, the nonperformance risk adjustment was $16 million.  The credit risk associated with such agreements is 
minimized by purchasing such agreements from financial institutions with long-standing, superior performance records.  
Additionally, we maintain a policy of requiring all derivative contracts to be governed by an International Swaps and Derivatives 
Association (“ISDA”) Master Agreement.  We are required to maintain minimum ratings as a matter of routine practice in 
negotiating ISDA agreements.  Under some ISDA agreements, our insurance subsidiaries have agreed to maintain certain financial 
strength or claims-paying ratings.  A downgrade below these levels could result in termination of the derivatives contract, at which 
time any amounts payable by us would be dependent on the market value of the underlying derivative contract.  In certain 
transactions, we and the counterparty have entered into a collateral support agreement requiring either party to post collateral when 
net exposures exceed pre-determined thresholds.  These thresholds vary by counterparty and credit rating.  The amount of such 
exposure is essentially the net replacement cost or market value less collateral held for such agreements with each counterparty if 
the net market value is in our favor.  As of December 31, 2011, the exposure was $81 million.   

The amounts recognized (in millions) by S&P credit rating of counterparty, for which we had the right to reclaim cash collateral or 
were obligated to return cash collateral, were as follows: 

   As of December 31, 2011   As of December 31, 2010 
   Collateral 
  Collateral  
   Posted by   Posted by   Posted by   Posted by 

  Collateral 

  Collateral 

S&P 
Credit  
Rating of 
Counterparty 

AAA 
AA 
AA- 
A+ 
A 
A- 

Party 

   Counter-

LNC 
(Held by
   (Held by    Counter-
Party) 
   LNC) 

  Counter-

Party 
(Held by
LNC) 

LNC 
(Held by 
  Counter- 

Party) 

   $ 

 -    $

 35   
 219   
 848   
 1,681   
 387   

 -    $
 -   
 -   
 -   
 (120)  
 -   

 1    $
 99   
 65   
 548   
 436   
 -   

   $ 

 3,170    $

 (120)   $

 1,149    $

 - 
 - 
 - 
 (76)
 (223)
 - 

 (299)

7.  Federal Income Taxes 

The federal income tax expense (benefit) on continuing operations (in millions) was as follows: 

Current 
Deferred 
   Federal income tax expense (benefit) 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 16    $
 281   
 297    $

 (138)   $
 421   
 283    $

 (751)
 645 
 (106)

159 

  
 
 
 
 
 
  
  
 
 
  
 
 
  
 
  
  
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
  
 
 
 
                       
  
                       
 
 
  
 
 
 
 
A reconciliation of the effective tax rate differences (in millions) was as follows: 

Tax rate times pre-tax income 
Effect of: 
   Tax-preferred investment income 
   Tax credits 
   Goodwill 
   Prior year tax return adjustment 
   Other items 
      Federal income tax expense (benefit) 

Effective tax rate 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 210    $

 432    $

 (182)  

 (122)  
 (42)  
 261   
 (28)  
 18   
 297    $

 (105)  
 (42)  
 -   
 (12)  
 10   
 283    $

50  %  

23  %  

 (92)  
 (46)  
 238   
 (60)  
 36   
 (106)  

20  %

$

Included in tax-preferred investment income was a separate account dividends-received deduction benefit of $112 million, $94 
million and $77 million for the years ended December 31, 2011, 2010 and 2009, respectively, exclusive of any prior years’ tax return 
adjustment. 

The federal income tax asset (liability) (in millions) was as follows: 

Current 
Deferred 
   Total federal income tax asset (liability) 

As of December 31, 
2010  
2011  

$

$

 (241)   $

 (2,432)  
 (2,673)   $

 (182)  
 (1,221)  
 (1,403)  

Significant components of our deferred tax assets and liabilities (in millions) were as follows: 

Deferred Tax Assets 
Future contract benefits and other contract holder funds 
Deferred gain on business sold through reinsurance 
Reinsurance related embedded derivative asset 
Investments 
Compensation and benefit plans 
Net operating loss 
Net capital loss 
Tax credits 
VIE 
Other 
   Total deferred tax assets 
Deferred Tax Liabilities 
DAC 
VOBA 
Net unrealized gain on AFS securities 
Net unrealized gain on trading securities 
Intangibles 
Other 
   Total deferred tax liabilities 

$

As of December 31, 
2010  
2011  

 909    $
 122   
 59   
 489   
 304   
 23   
 59   
 208   
 98   
 202   
 2,473   

 1,823   
 370   
 2,259   
 131   
 160   
 162   
 4,905   

 1,400   
 160   
 22   
 401   
 272   
 -   
 97   
 105   
 77   
 108   
 2,642   

 1,977   
 483   
 1,014   
 90   
 165   
 134   
 3,863   

      Net deferred tax asset (liability) 

$

 (2,432)   $

 (1,221)  

160 

  
 
 
                          
  
                          
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                       
  
                       
 
  
 
 
 
 
                          
  
                          
 
  
    
  
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Although realization is not assured, management believes as of December 31, 2011 and 2010, it is more likely than not that the 
deferred tax assets, including our capital loss deferred tax asset, will be realized. 

As of December 31, 2011, LNC had net capital loss carryforwards of $93 million and $77 million which will expire in 2014 and 
2015, respectively.  LNC believes that it is more likely than not that the capital losses will be fully utilized within the allowable 
carryforward period. 

As of December 31, 2011, LNC had net operating loss carryforwards of $66 million which will expire in 2031.  LNC believes that it 
is more likely than not that the operating losses will be fully utilized within the allowable carryforward period. 

As of December 31, 2011 and 2010, $234 million and $223 million of our unrecognized tax benefits presented below, if 
recognized, would have affected our income tax expense and our effective tax rate.  We anticipate a change to our unrecognized 
tax benefits during 2012 in the range of zero to $131 million.  A reconciliation of the unrecognized tax benefits (in millions) was as 
follows: 

Balance as of beginning-of-year 
   Increases for prior year tax positions 
   Decreases for prior year tax positions 
   Increases for current year tax positions 
   Decreases for current year tax positions 
   Decreases for settlements with taxing authorities 
   Decreases for lapse of statute of limitations 

      Balance as of end-of-year 

For the 
 Years Ended 
December 31, 

2011  

2010  

$

$

 318    $
 2   
 (10)  
 12   
 (6)  
 -   
 -   

 316    $

 336   
 2   
 (7)  
 9   
 (8)  
 (10)  
 (4)  

 318   

We recognize interest and penalties accrued, if any, related to unrecognized tax benefits as a component of tax expense.  For the 
years ended December 31, 2011, 2010 and 2009, we recognized interest and penalty expense related to uncertain tax positions of 
$10 million, $7 million and $12 million, respectively.  We had accrued interest and penalty expense related to the unrecognized tax 
benefits of $103 million and $93 million as of December 31, 2011 and 2010, respectively.   

In the normal course of business, we are subject to examination by taxing authorities throughout the U.S. and the U.K.  At any 
given time, we may be under examination by state, local or non-U.S. income tax authorities.  During the second quarter of 2010, 
the IRS completed its examination for tax years 2005 and 2006 resulting in a proposed assessment.  Also, during the second quarter 
of 2010, the IRS completed its examination of tax year 2006 for the former Jefferson-Pilot Corporation (“JP”) and its subsidiaries.  
We believe a portion of the assessments is inconsistent with the existing law and are protesting it through the established IRS 
appeals process.  We do not anticipate that any adjustments that might result from such audits would be material to our 
consolidated results of operations or financial condition.  We are currently under audit by the IRS for years 2007 and 2008.  The JP 
subsidiaries acquired in the April 2006 merger are subject to a separate IRS examination cycle.  For the former JP subsidiaries, JP 
Life Insurance Company and JP Financial Insurance Company, the IRS is examining the tax years ended April 1, 2007, and July 1, 
2007, respectively. 

161 

  
 
 
 
 
 
                          
  
                          
  
                          
  
                          
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8.  DAC, VOBA, DSI and DFEL 

Changes in DAC (in millions) were as follows: 

Balance as of beginning-of-year 
   Business acquired (sold) through reinsurance 
   Deferrals 
   Amortization, net of interest: 
      Prospective unlocking - assumption changes 
      Prospective unlocking - model refinements 
      Retrospective unlocking  
      Other amortization 
   Adjustment related to realized (gains) losses 
   Adjustment related to unrealized (gains) losses  
         Balance as of end-of-year 

Changes in VOBA (in millions) were as follows: 

Balance as of beginning-of-year  
   Business acquired (sold) through reinsurance  
   Deferrals  
   Amortization:  
      Prospective unlocking - assumption changes  
      Prospective unlocking - model refinements  
      Retrospective unlocking   
      Other amortization  
   Accretion of interest (1) 
   Adjustment related to realized (gains) losses  
   Adjustment related to unrealized (gains) losses   

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

 7,552    $
 -   
 1,681   

 7,424    $
 -   
 1,641   

 7,640 
 (37)
 1,621 

 (274)  
 114   
 96   
 (959)  
 (23)  
 (1,051)  
 7,136    $

 (31)  
 145   
 41   
 (930)  
 (50)  
 (688)  
 7,552    $

 (15)
 - 
 19 
 (746)
 148 
 (1,206)
 7,424 

For the Years Ended December 31, 
2009  
2010  

2011  

 1,378    $
 12   
 20   

 2,086    $
 -   
 26   

 3,762 
 (255)
 30 

 72   
 102   
 21   
 (300)  
 78   
 (6)  
 (322)  

 (41)  
 (7)  
 11   
 (361)  
 89   
 (8)  
 (417)  

 (20)
 - 
 (44)
 (349)
 102 
 43 
 (1,183)

         Balance as of end-of-year  

$

 1,055    $

 1,378    $

 2,086 

(1)  The interest accrual rates utilized to calculate the accretion of interest ranged from 3.40% to 7.25%. 

Estimated future amortization of VOBA, net of interest (in millions), as of December 31, 2011, was as follows: 

2012  
2013  
2014  
2015  
2016  

$ 

 117   
 101   
 76   
 68   
 64   

162 

  
 
 
 
                          
                             
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                           
                              
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
Changes in DSI (in millions) were as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

Balance as of beginning-of-year 
   Deferrals 
   Amortization, net of interest: 
      Prospective unlocking - assumption changes 
      Retrospective unlocking  
      Other amortization 
   Adjustment related to realized (gains) losses 
   Adjustment related to unrealized (gains) losses 

$

 286    $
 39   

 323    $
 66   

 (2)  
 17   
 (55)  
 (1)  
 (13)  

 (3)  
 7   
 (58)  
 (8)  
 (41)  

         Balance as of end-of-year 

$

 271    $

 286    $

 263 
 76 

 - 
 5 
 (33)
 13 
 (1)

 323 

Changes in DFEL (in millions) were as follows: 

Balance as of beginning-of-year 
   Business acquired (sold) through reinsurance 
   Deferrals 
   Amortization, net of interest: 
      Prospective unlocking - assumption changes 
      Prospective unlocking - model refinements 
      Retrospective unlocking  
      Other amortization 
   Adjustment related to realized (gains) losses 
   Adjustment related to unrealized (gains) losses 
         Balance as of end-of-year 

9.  Reinsurance 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

  $

 1,502 
 -   
 544   

 1,338    $
 -   
 546   

 5   
 26   
 15   
 (180)  
 (9)  
 (534)  
 1,369    $

 (57)  
 56   
 (23)  
 (173)  
 (8)  
 (177)  
 1,502    $

 1,019 
 (11)
 497 

 (22)
 - 
 (16)
 (129)
 (1)
 1 
 1,338 

The following summarizes reinsurance amounts (in millions) recorded on our Consolidated Statements of Income (Loss), 
excluding amounts attributable to the indemnity reinsurance transaction with Swiss Re: 

Direct insurance premiums and fees  
Reinsurance assumed 
Reinsurance ceded 
   Total insurance premiums and fees 

Direct insurance benefits  
Reinsurance recoveries netted against benefits 
   Total benefits 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

$

$

 6,997 
 10 
 (1,276)
 5,731 

 4,897 
 (1,552)
 3,345 

$

$

$

$

 6,599 
 13 
 (1,202)
 5,410 

 4,547 
 (1,220)
 3,327 

$

$

$

$

 6,124 
 10 
 (1,148)
 4,986 

 3,891 
 (1,057)
 2,834 

Our insurance companies cede insurance to other companies.  The portion of risks exceeding each company’s retention limit is 
reinsured with other insurers.  We seek reinsurance coverage within the businesses that sell life insurance and annuities in order to 
limit our exposure to mortality losses and enhance our capital management.  

Under our reinsurance program, we reinsure approximately 25% to 30% of the mortality risk on newly issued non-term life 
insurance contracts and approximately 30% to 35% of total mortality risk including term insurance contracts.  Our policy for this 
program is to retain no more than $11 million on a single insured life issued on fixed, VUL and term life insurance contracts.  The 
retention per single insured life for corporate-owned life insurance is less than $1 million.  Portions of our deferred annuity 

163 

  
 
 
                          
                             
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          
                             
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                
                                
 
 
 
 
 
 
 
 
 
 
 
 
 
business have been reinsured on a Modco basis with other companies to limit our exposure to interest rate risks.  As of December 
31, 2011, the reserves associated with these reinsurance arrangements totaled $878 million.  To cover products other than life 
insurance, we acquire other reinsurance coverages with retentions and limits.  

We obtain reinsurance from a diverse group of reinsurers, and we monitor concentration as well as financial strength ratings of our 
principal reinsurers.  Our reinsurance operations were acquired by Swiss Re in December 2001, through a series of indemnity   
reinsurance transactions.  Swiss Re represents our largest reinsurance exposure.  Under the indemnity reinsurance agreements, 
Swiss Re reinsured certain of our liabilities and obligations.  As we are not relieved of our legal liability to the ceding companies, the 
liabilities and obligations associated with the reinsured contracts remain on our Consolidated Balance Sheets with a corresponding 
reinsurance receivable from Swiss Re, which totaled $2.8 billion and $3.0 billion as of December 31, 2011 and 2010, respectively.  
Swiss Re has funded a trust, with a balance of $2.2 billion as of December 31, 2011, to support this business.  In addition to 
various remedies that we would have in the event of a default by Swiss Re, we continue to hold assets in support of certain of the 
transferred reserves.  These assets are reported within trading securities or mortgage loans on real estate on our Consolidated 
Balance Sheets.  Our liabilities for funds withheld and embedded derivatives as of December 31, 2011, included $1.0 billion and 
$142 million, respectively, related to the business reinsured by Swiss Re. 

We recorded the gain related to the indemnity reinsurance transactions on the business sold to Swiss Re as a deferred gain on 
business sold through reinsurance on our Consolidated Balance Sheets.  The deferred gain is being amortized into income at the 
rate that earnings on the reinsured business are expected to emerge, over a period of 15 years from the date of sale.  During 2011, 
2010 and 2009, we amortized $49 million, $49 million and $50 million, after-tax, respectively, of deferred gain on business sold 
through reinsurance.   

See Note 13 for discussion of the rescission of indemnity reinsurance for disability income business that occurred during the year 
ended December 31, 2009. 

10.  Goodwill and Specifically Identifiable Intangible Assets 

The changes in the carrying amount of goodwill (in millions) by reportable segment were as follows: 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations - Media 

   Total goodwill 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations - Media 
   Total goodwill 

For the Year Ended December 31, 2011 

Acquisition  Cumulative  

Balance 
as of 

Impairment
Acquisition  
as of 
Beginning- Beginning- Accounting  

    of-Year 

  Adjustments Impairment      Other 

  Balance
    as of End-
    of-Year 

   of-Year 
   $ 

 1,040     $
 20    
 2,188    
 274    
 341    

 (600)    $
 -    
 -    
 -    
 (244)   

   $ 

 3,863     $

 (844)    $

 -     $
 -    
 -    
 -    
 -    

 -     $

 -       $ 
 -         
 (650)        
 -         
 (97)        

 (747)      $ 

 -     $
 -    
 1    
 -    
 -    

 1     $

 440 
 20 
 1,539 
 274 
 - 

 2,273 

For the Year Ended December 31, 2010 

Acquisition  Cumulative  

Balance 
as of 

Impairment
Acquisition  
as of 
Beginning- Beginning- Accounting  

    of-Year 

  Adjustments Impairment      Other 

   of-Year 
   $ 

 1,040     $
 20    
 2,188    
 274    
 335    
 3,857     $

   $ 

 -     $
 -    
 -    
 -    
 6    
 6     $

 -       $ 
 -         
 -         
 -         
 -         
 -       $ 

 (600)    $
 -    
 -    
 -    
 (244)   
 (844)    $

164 

  Balance
    as of End-
    of-Year 

 -     $
 -    
 -    
 -    
 -    
 -     $

 440 
 20 
 2,188 
 274 
 97 
 3,019 

  
 
 
 
 
 
 
 
                          
  
                          
  
   
  
     
  
   
  
                          
   
  
     
  
        
  
     
  
                          
  
  
  
                          
  
     
  
                          
     
 
 
 
 
     
 
 
 
 
     
 
 
 
 
     
 
 
 
 
 
                          
  
                          
  
   
  
     
  
   
  
                          
   
  
     
  
        
  
     
  
                          
  
  
  
                          
  
     
  
                          
     
 
 
 
 
     
 
 
 
 
     
 
 
 
 
     
 
 
 
 
 
Included in the other above were adjustments related to income tax deductions recognized when stock options attributable to 
mergers were exercised or the release of unrecognized tax benefits acquired through mergers.  

We perform a Step 1 goodwill impairment analysis on all of our reporting units at least annually on October 1.  To determine the 
implied fair value for our reporting units, we utilize primarily a discounted cash flow valuation technique (“income approach”), 
although limited available market data is also considered.  In determining the estimated fair value, we consider discounted cash 
flow calculations, the level of our own share price and assumptions that market participants would make in valuing the reporting 
unit.  This analysis requires us to make judgments about revenues, earnings projections, capital market assumptions and discount 
rates. 

As of October 1, 2011, our Annuities, Retirement Plan Services and Group Protection reporting units passed the Step 1 analysis, 
and although the carrying value of the net assets for Group Protection was within the estimated fair value range, we deemed it 
prudent to validate the carrying value of goodwill through a Step 2 analysis.  Given the Step 1 results, we also performed a Step 2 
analysis for our Life Insurance and Media reporting units.  Based upon our Step 2 analysis for Life Insurance, we recorded a 
goodwill impairment that was attributable primarily to marketplace dynamics and lower expectations associated with product 
changes that we have implemented or will implement shortly that we believe will have an unfavorable effect on our sales levels for 
a period of time.  Based upon our Step 2 analysis for Group Protection, we determined that there was no impairment due to the 
implied fair value of goodwill being in excess of the carrying value of goodwill.  Based upon our Step 2 analysis for Media, we 
recorded a goodwill impairment that was primarily a result of the deterioration in operating environment and outlook for the 
business. 

As of October 1, 2010, all of our reporting units passed the Step 1 analysis, and although the carrying value of the net assets was 
within the estimated fair value range for our Life Insurance reporting unit, we deemed it prudent to validate the carrying value of 
goodwill through a Step 2 analysis.  In our Step 2 analysis of the Life Insurance reporting unit, we determined there was no 
impairment due to the implied fair value of goodwill being in excess of the carrying value of goodwill.   

As of October 1, 2009, all of our reporting units passed the Step 1 analysis, except for our Media reporting unit, which required a 
Step 2 analysis to be completed.  As a result of this Step 2 analysis for our Media reporting unit, we recorded an $80 million 
impairment of goodwill attributable primarily to declines in current and forecasted advertising revenue for the entire radio market.  
We also recorded a $50 million impairment of our FCC license. 

As of March 31, 2009, we performed a Step 1 goodwill impairment analysis on all of our reporting units as a result of our 
performing an interim test due to volatile capital markets that provided indicators that a potential impairment could be present.  All 
of our reporting units passed the Step 1 analysis, except for our Annuities reporting unit, which required a Step 2 analysis to be 
completed.  Based upon our Step 2 analysis, we recorded goodwill impairment for the Annuities reporting unit in the first quarter 
of 2009 for $600 million, which was attributable primarily to higher discount rates driven by higher debt costs and equity market 
volatility, deterioration in sales and declines in equity markets. 

For our acquisition of NCLS, during 2009, we impaired the estimated goodwill that arose from the acquisition after considering the 
expected financial performance and other relevant factors of this business. 

The gross carrying amounts and accumulated amortization (in millions) for each major specifically identifiable intangible asset class 
by reportable segment were as follows:  

Life Insurance:  
   Sales force  
Retirement Plan Services:  
   Mutual fund contract rights (1) 
Other Operations:  
   FCC licenses (1) 
   Other  

      Total  

As of December 31, 

2011  

2010  

Gross 
Carrying 
Amount 

  Gross 

  Accumulated   Carrying 
  Amortization   Amount 

  Accumulated
  Amortization

$

 100     $

 23     $

 100      $ 

 19     

 2      

 - 

 2        

 - 

 118      
 4      

 - 
 3      

 118        
 4        

$

 224     $

 26     $

 224      $ 

 - 
 3     

 22     

(1)  No amortization recorded as the intangible asset has indefinite life. 

165 

  
 
 
 
 
 
 
 
  
 
                           
 
  
                           
  
 
  
                           
       
 
     
  
 
  
                           
  
                           
  
     
        
        
          
    
     
        
        
          
    
  
   
     
        
        
          
    
  
   
  
 
Future estimated amortization of specifically identifiable intangible assets (in millions) as of December 31, 2011, was as follows: 

2012  
2013  
2014  
2015  
2016  

$ 

 4   
 4   
 4   
 4   
 4   

11.  Guaranteed Benefit Features  

Information on the GDB features outstanding (dollars in millions) was as follows (our variable contracts with guarantees may offer 
more than one type of guarantee in each contract; therefore, the amounts listed are not mutually exclusive): 

Return of Net Deposits  
Total account value  
Net amount at risk (1) 
Average attained age of contract holders  
Minimum Return  
Total account value  
Net amount at risk (1) 
Average attained age of contract holders  
Guaranteed minimum return  
Anniversary Contract Value  
Total account value  
Net amount at risk (1) 
Average attained age of contract holders  

As of December 31, 
2010  
2011  

  $

  $

  $

  $

 54,004 
 1,379 
59 years  

 52,211 
 816 
58 years

  $

 155 
 48 
72 years  
5 %  

 187 
 46 
70 years

5 %  

  $

 21,648 
 2,939 
67 years  

 23,483 
 2,183 
66 years

(1)  Represents the amount of death benefit in excess of the account balance.  The increase in net amount at risk when comparing 
December 31, 2011, to December 31, 2010, was attributable primarily to the decline in international equity markets during 
2011. 

The determination of GDB liabilities is based on models that involve a range of scenarios and assumptions, including those 
regarding expected market rates of return and volatility, contract surrender rates and mortality experience.  The following 
summarizes the balances of and changes in the liabilities for GDB (in millions), which were recorded in future contract benefits on 
our Consolidated Balance Sheets: 

Balance as of beginning-of-year 
   Changes in reserves 
   Benefits paid 
      Balance as of end-of-year 

For the Years Ended December 31, 
2009  
2010  

2011  

$ 

$ 

 44    $
 93   
 (53)  

 84    $

 71    $
 57   
 (84)  

 44    $

 277 
 (33)
 (173)

 71 

166 

  
 
 
  
  
  
  
 
 
 
                     
 
 
  
                     
 
   
 
  
 
    
 
  
    
 
 
  
  
 
 
 
 
  
 
 
 
  
 
    
 
  
    
 
 
  
  
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
  
 
  
 
 
  
  
 
 
 
 
  
 
 
 
  
 
 
 
                       
                          
 
 
  
 
 
  
 
 
 
Account balances of variable annuity contracts with guarantees (in millions) were invested in separate account investment options 
as follows: 

Asset Type 
Domestic equity 
International equity 
Bonds 
Money market 
   Total 

As of December 31, 
2010  
2011  

  $

  $

 34,286 
 13,095 
 17,735 
 5,892 
 71,008 

  $

  $

 35,659 
 14,172 
 15,913 
 5,725 
 71,469 

Percent of total variable annuity separate account values  

98 %    

98 %     

Future contract benefits also includes reserves for our products with secondary guarantees for our products sold through our Life 
Insurance segment.  These UL and VUL products with secondary guarantees represented approximately 38% of permanent life 
insurance in force as of December 31, 2011, and approximately 43% of total sales for these products for the year ended December 
31, 2011. 

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12.  Short-Term and Long-Term Debt 

Details underlying short-term and long-term debt (in millions) were as follows: 

Short-Term Debt  
Commercial paper (1) 
Current maturities of long-term debt  
Other short-term debt  
      Total short-term debt  

Long-Term Debt, Excluding Current Portion  
Senior notes:  
   5.65% notes, due 2012  
   LIBOR + 175 bps loan, due 2013  
   4.75% notes, due 2014  
   4.75% notes, due 2014  
   4.30% notes, due 2015 (2) 
   LIBOR + 3 bps notes, due 2017  
   7.00% notes, due 2018  
   8.75% notes, due 2019 (2) 
   6.25% notes, due 2020 (2) 
   4.85% notes, due 2021 (2) 
   6.15% notes, due 2036  
   6.30% notes, due 2037  
   7.00% notes, due 2040 (2) 
      Total senior notes  

Capital securities:  
   6.75%, due 2066 (3) 
   7.00%, due 2066  
   6.05%, due 2067  
      Total capital securities  
Unamortized premiums (discounts)  
Fair value hedge on interest rate swap agreements  
      Total unamortized premiums (discounts) and fair value hedge  
         on interest rate swap agreements  

            Total long-term debt  

$

$

$

As of December 31, 
2010  
2011  

 -    $

 300   
 -   
 300    $

 100 
 250 
 1 
 351 

 -    $

 200   
 300   
 200   
 250   
 250   
 200   
 500   
 300   
 300   
 500   
 375   
 500   
 3,875   

 -   
 722   
 491   
 1,213   
 (16)  
 319   

 300 
 200 
 300 
 200 
 250 
 250 
 200 
 500 
 300 
 - 
 500 
 375 
 500 
 3,875 

 275 
 722 
 491 
 1,488 
 (19)
 55 

 303   

 36 

$

 5,391    $

 5,399 

(1)  The weighted-average interest rate of commercial paper was 0.20% and 0.41% as of December 31, 2011 and 2010, 

respectively. 

(2)  We have the option to repurchase the outstanding notes by paying the greater of 100% of the principal amount of the notes to 
be redeemed or the make-whole amount (as defined in each note agreement), plus in each case any accrued and unpaid interest 
as of the date of redemption.   

(3)  During the third quarter of 2011, we redeemed all of our 6.75% capital securities due 2066.  See below for the details of the 

loss on extinguishment of debt. 

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Details underlying the recognition of a gain (loss) on the extinguishment of debt (in millions) reported within interest and debt 
expense on our Consolidated Statements of Income (Loss) were as follows: 

Principal balance outstanding prior to payoff 
Unamortized debt issuance costs and discounts prior to payoff 
Amount paid to retire 
   Gain (loss) on extinguishment of debt, pre-tax 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 275    $
 (8)  
 (275)  

 (8)   $

 155 
 (5)
 (155)
 (5)

$ 

$ 

 87 
 (1)
 (22)
 64 

Future principal payments due on long-term debt (in millions) as of December 31, 2011, were as follows: 

2012  
2013  
2014  
2015  
2016  
Thereafter 

   Total 

$ 

 300 
 200 
 500 
 250 
 - 
 4,138 

$ 

 5,388 

For our long-term debt outstanding, unsecured senior debt, which consists of senior notes, fixed rate notes and other notes with 
varying interest rates, ranks highest in priority, followed by capital securities. 

Credit Facilities and Letters of Credit (“LOCs”) 

Credit facilities, which allow for borrowing or issuances of LOCs, and LOCs (in millions) were as follows: 

Credit Facilities  
Four-year revolving credit facility  
LOC facility  
LOC facility  
LOC facility  
   Total  

   As of December 31, 2011

Expiration   Maximum   
  Available    

Date 

LOCs 
Issued 

Jun-2015 
Mar-2023 
Aug-2031 
Oct-2031 

  $

  $

 2,000    $ 
 828   
 419   
 574   
 3,821    $ 

 219   
 828   
 419   
 574   
 2,040   

Effective as of June 10, 2011, we entered into a credit agreement with a syndicate of banks.  This agreement (the “credit facility”) 
allows for any combination of issuance of LOCs and borrowing of up to $2.0 billion; however, only $1.0 billion of the borrowing is 
available to reimburse the banks for drawn LOCs.  The credit facility is unsecured and has a commitment termination date of June 
10, 2015.  LOCs issued under the credit facility may remain outstanding for one year following the applicable commitment 
termination date of the agreement.  The LOCs support inter-company reinsurance transactions and specific treaties associated with 
our business sold through reinsurance.  LOCs are used primarily to satisfy the U.S. regulatory requirements of our domestic 
insurance companies for which reserve credit is provided by our affiliated reinsurance companies, as discussed above in “Results of 
Life Insurance – Income (Loss) from Operations – Strategies to Address Statutory Reserve Strain,” and our domestic clients of the 
business sold through reinsurance. 

The credit facility contains customary terms and conditions, including covenants restricting our ability to incur liens, merge or 
consolidate with another entity where we are not the surviving entity and dispose of all or substantially all of our assets.  The credit 
facility also includes financial covenants including:  maintenance of a minimum consolidated net worth (as defined in the facility) 
equal to the sum of $9.2 billion plus fifty percent (50%) of the aggregate net proceeds of equity issuances received by us in 
accordance with the terms of the credit facility; and a debt-to-capital ratio as defined in accordance with the credit facility not to 
exceed 0.35 to 1.00.  Further, the credit facility contains customary events of default, subject to certain materiality thresholds and 
grace periods for certain of those events of default.  The events of default include payment defaults, covenant defaults, material 
inaccuracies in representations and warranties, certain cross-defaults, bankruptcy and liquidation proceedings and other customary 
defaults.  Upon an event of default, the credit facility provides that, among other things, the commitments may be terminated and 
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the loans then outstanding may be declared due and payable.  As of December 31, 2011, we were in compliance with all such 
covenants. 

This credit facility replaced our existing four-year credit facility dated as of June 9, 2010, and set to expire June 9, 2014, and the 
commitments under the existing credit facility have been terminated.  Our 364-day credit facility expired June 8, 2011, prior to 
entering into the new credit agreement.  

On November 1, 2011, one of our wholly-owned subsidiaries entered into a credit facility agreement with a third-party lender.  
Under the agreement, the lender issued an irrevocable LOC effective November 1, 2011, with a maximum scheduled LOC amount 
of up to approximately $690 million.  The LOC supports an inter-company reinsurance agreement and expires October 1, 2031.  
On August 26, 2011, one of our wholly-owned subsidiaries entered into a credit facility agreement with a third-party lender.  Under 
the agreement, the lender issued an irrevocable LOC effective August 26, 2011, with a maximum scheduled LOC amount of up to 
approximately $520 million.  The LOC supports an inter-company reinsurance agreement and expires August 26, 2031.  On April 
28, 2011, certain of our wholly-owned subsidiaries amended and restated the reimbursement agreement entered into on December 
31, 2009, with a third-party lender.  Under the amended agreement, the lender issued an irrevocable LOC effective April 1, 2011, 
with a maximum scheduled LOC amount of up to approximately $925 million.  The LOC supports an inter-company reinsurance 
agreement and expires March 31, 2023.   

These agreements each contain customary terms and conditions, including covenants restricting the ability of the subsidiaries to 
incur liens, merge or consolidate with another entity and dispose of all or substantially all of their assets.  Further, the agreements 
contain customary events of default, subject to certain materiality thresholds and grace periods for certain of those events of 
default.  The events of default include payment defaults, covenant defaults, material inaccuracies in representations and warranties, 
bankruptcy and liquidation proceedings and other customary defaults.  Upon an event of default, the agreements provide that, 
among other things, obligations to issue, amend or increase the amount of any LOC shall be terminated and any obligations shall 
become immediately due and payable.  As of December 31, 2011, we were in compliance with all such covenants. 

Shelf Registration 

We currently have an effective shelf registration statement, which allows us to issue, in unlimited amounts, securities, including 
debt securities, preferred stock, common stock, warrants, stock purchase contracts, stock purchase units and trust preferred 
securities of our affiliated trusts.  

Certain Debt Covenants on Capital Securities 

Our $1.2 billion in principal amount of capital securities outstanding contain certain covenants that require us to make interest 
payments in accordance with an alternative coupon satisfaction mechanism (“ACSM”) if we determine that one of the following 
trigger events exists as of the 30th day prior to an interest payment date (“determination date”): 

•  LNL’s risk-based capital ratio is less than 175% (based on the most recent annual financial statement filed with the State of 

• 

Indiana); or 
(i) The sum of our consolidated net income for the four trailing fiscal quarters ending on the quarter that is two quarters prior 
to the most recently completed quarter prior to the determination date is zero or negative; and (ii) our consolidated 
stockholders’ equity (excluding accumulated other comprehensive income and any increase in stockholders’ equity resulting 
from the issuance of preferred stock during a quarter), or “adjusted stockholders’ equity,” as of (x) the most recently 
completed quarter and (y) the end of the quarter that is two quarters before the most recently completed quarter, has declined 
by 10% or more as compared to the quarter that is 10 fiscal quarters prior to the last completed quarter, or the “benchmark 
quarter.”  

The ACSM would generally require us to use commercially reasonable efforts to satisfy our obligation to pay interest in full on the 
capital securities with the net proceeds from sales of our common stock and warrants to purchase our common stock with an 
exercise price greater than the market price.  We would have to utilize the ACSM until the trigger events no longer existed.  Our 
failure to pay interest pursuant to the ACSM will not result in an event of default with respect to the capital securities nor will a 
nonpayment of interest unless it lasts for 10 consecutive years, although such breaches may result in monetary damages to the 
holders of the capital securities. 

13.  Contingencies and Commitments 

Contingencies 

Regulatory and Litigation Matters 

Regulatory bodies, such as state insurance departments, the SEC, Financial Industry Regulatory Authority and other regulatory 
bodies regularly make inquiries and conduct examinations or investigations concerning our compliance with, among other things, 
insurance laws, securities laws, laws governing the activities of broker-dealers and unclaimed property laws.   

170 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LNC and its subsidiaries are involved in various pending or threatened legal proceedings, including purported class actions, arising 
from the conduct of business both in the ordinary course and otherwise.  In some of the matters, very large and/or indeterminate 
amounts, including punitive and treble damages, are sought.  Modern pleading practice in the U.S. permits considerable variation in 
the assertion of monetary damages or other relief.  Jurisdictions may permit claimants not to specify the monetary damages sought 
or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the trial court.  In addition, 
jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the 
jurisdiction for similar matters.  This variability in pleadings, together with the actual experiences of LNC in litigating or resolving 
through settlement numerous claims over an extended period of time, demonstrates to management that the monetary relief which 
may be specified in a lawsuit or claim bears little relevance to its merits or disposition value.  

Due to the unpredictable nature of litigation, the outcome of a litigation matter and the amount or range of potential loss at 
particular points in time is normally difficult to ascertain.  Uncertainties can include how fact finders will evaluate documentary 
evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law in the 
context of the pleadings or evidence presented, whether by motion practice, or at trial or on appeal.  Disposition valuations are also 
subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law. 

We establish liabilities for litigation and regulatory loss contingencies when information related to the loss contingencies shows 
both that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated.  It is possible that 
some matters could require us to pay damages or make other expenditures or establish accruals in amounts that could not be 
estimated as of December 31, 2011.  While the potential future charges could be material in the particular quarterly or annual 
periods in which they are recorded, based on information currently known by management, management does not believe any such 
charges are likely to have a material adverse effect on LNC’s financial position.  

For some matters, the Company is able to estimate a reasonably possible range of loss.  For such matters in which a loss is 
probable, an accrual has been made.  For such matters where a loss is believed to be reasonably possible, but not probable, no 
accrual has been made.  Accordingly, the estimate contained in this paragraph reflects two types of matters.  For some matters 
included within this estimate, an accrual has been made, but there is a reasonable possibility that an exposure exists in excess of the 
amount accrued.  In these cases, the estimate reflects the reasonably possible range of loss in excess of the accrued amount.  For 
other matters included within this estimation, no accrual has been made because a loss, while potentially estimable, is believed to be 
reasonably possible but not probable.  In these cases, the estimate reflects the reasonably possible loss or range of loss.  As of 
December 31, 2011, we estimate the aggregate range of reasonably possible losses, including amounts in excess of amounts accrued 
for these matters as of such date, to be up to approximately $100 million.  

For other matters, we are not currently able to estimate the reasonably possible loss or range of loss.  We are often unable to 
estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an 
assessment of the range of possible loss, such as quantification of a damage demand from plaintiffs, discovery from other parties 
and investigation of factual allegations, rulings by the court on motions or appeals, analysis by experts, and the progress of 
settlement negotiations. On a quarterly and annual basis, we review relevant information with respect to litigation contingencies 
and update our accruals, disclosures and estimates of reasonably possible losses or ranges of loss based on such reviews.  

Our life insurance subsidiaries are currently being audited on behalf of multiple states’ treasury and controllers’ offices for 
compliance with laws and regulations concerning the identification, reporting and escheatment of unclaimed contract benefits or 
abandoned funds.  The audits focus on insurance company processes and procedures for identifying unreported death claims, and 
their use of the Social Security Master Death File to identify deceased policy and contract holders.  In addition, our life insurance 
subsidiaries are the subject of multiple state Insurance Department inquiries and market conduct examinations with a similar focus 
on the handling of unreported claims and abandoned property.  The audits and related examination activity may result in additional 
payments to beneficiaries, escheatment of funds deemed abandoned under state laws, administrative penalties and changes in our 
procedures for the identification of unreported claims and handling of escheatable property. 

On June 13, 2009, a single named plaintiff filed a putative national class action in the Circuit Court of Allen County, Indiana, 
captioned Peter S. Bezich v. LNL, No. 02C01-0906-PL73, asserting he was charged a cost-of-insurance fee that exceeded the 
applicable mortality charge, and that this fee breached the terms of the insurance contract.  The parties are conducting fact 
discovery, and no class certification motion has yet been filed.  We dispute the allegations and are vigorously defending this matter.   

Commitments  

Rescission of Indemnity Reinsurance for Disability Income Business 

Included in the business sold to Swiss Re through indemnity reinsurance in 2001 was disability income business.  In response to 
the rescission award of a panel of arbitrators on January 24, 2009, of the underlying reinsurance agreement with Swiss Re, we 
recorded an adjustment to write down our reinsurance recoverable and the corresponding funds withheld liability, and we released 
the embedded derivative liability related to the funds withheld nature of the reinsurance agreement, as discussed below.  The 

171 

  
 
 
 
 
 
 
 
  
 
 
rescission resulted in our being responsible for paying claims on the business and maintaining sufficient reserves to support the 
liabilities. 

For the year ended December 31, 2009, an unfavorable adjustment of $97 million, after-tax, was reflected in segment income from 
operations within Other Operations, comprised of increases of $129 million to benefits, $15 million to interest credited and $5 
million to underwriting, acquisition, insurance and other expenses, partially offset by a tax benefit of $52 million.  In addition, 
during 2009 the embedded derivative liability release discussed above increased net income by approximately $31 million.  The 
combined adjustments reduced net income by approximately $66 million, after-tax.  As a result of the rescission, we reduced our 
reinsurance recoverables by approximately $900 million related to the reserves for the disability income business and reduced our 
funds withheld liability by approximately $840 million. 

Leases  

Certain subsidiaries of ours lease their home office properties.  In 2006, we exercised the right and option to extend the Fort 
Wayne lease for two extended terms such that the lease shall expire in 2019.  We retain our right and option to exercise the 
remaining four extended terms of five years each in accordance with the lease agreement.  These agreements also provide us with 
the right of first refusal to purchase the properties at a price defined in the agreements and the option to purchase the leased 
properties at fair market value on the last day of any renewal period.  In 2007, we exercised the right and option to extend the 
Hartford lease for one extended term such that the lease shall expire in 2013.  During 2007, we moved our corporate headquarters 
to Radnor, Pennsylvania from Philadelphia, Pennsylvania and entered into a new 13-year lease for office space. 

Total rental expense on operating leases for the years ended December 31, 2011, 2010 and 2009, was $42 million, $46 million and 
$55 million, respectively.  Future minimum rental commitments (in millions) as of December 31, 2011, were as follows: 

2012  
2013  
2014  
2015  
2016  

$ 

 40   
 35   
 31   
 26   
 22   

Information Technology Commitment  

Effective January 1, 2012, we renewed our contract with IBM Global Services for information technology services.  Annual costs 
are dependent on usage but are expected to be approximately $9 million for this new five-year commitment. 

Football Stadium Naming Rights Commitment  

In 2002, we entered into an agreement with the Philadelphia Eagles to name the Eagles’ new stadium Lincoln Financial Field.  In 
exchange for the naming rights, we agreed to pay $140 million over a 20-year period through annual payments to the Philadelphia 
Eagles, which average approximately $7 million per year.  The total amount includes a maximum annual increase related to the 
Consumer Price Index.  This future commitment has not been recorded as a liability on our Consolidated Balance Sheets as it is 
being accounted for in a manner consistent with the accounting for operating leases under the Leases Topic of the FASB ASC. 

Vulnerability from Concentrations  

As of December 31, 2011, we did not have a concentration of:  business transactions with a particular customer or lender; sources 
of supply of labor or services used in the business; or a market or geographic area in which business is conducted that makes us 
vulnerable to an event that is at least reasonably possible to occur in the near term and which could cause a severe impact to our 
financial position.   

Although we do not have any significant concentration of customers, our American Legacy Variable Annuity (“ALVA”) product 
offered in our Annuities segment is significant to this segment.  The ALVA product accounted for 22%, 25% and 28% of 
Annuities’ variable annuity product deposits in 2011, 2010 and 2009, respectively, and represented approximately 54%, 58% and 
61% of the segment’s total variable annuity product account values as of December 31, 2011, 2010 and 2009, respectively.  In 
addition, fund choices for certain of our other variable annuity products offered in our Annuities segment include American Fund 
Insurance SeriesSM (“AFIS”) funds.  For the Annuities segment, AFIS funds accounted for 27%, 29% and 33% of variable annuity 
product deposits in 2011, 2010 and 2009, respectively, and represented 63%, 66% and 69% of the segment’s total variable annuity 
product account values as of December 31, 2011, 2010 and 2009, respectively. 

172 

  
 
 
 
  
 
 
  
  
  
  
 
  
 
  
 
 
 
 
Other Contingency Matters  

State guaranty funds assess insurance companies to cover losses to contract holders of insolvent or rehabilitated companies.  
Mandatory assessments may be partially recovered through a reduction in future premium taxes in some states.  We have accrued 
for expected assessments net of estimated future premium tax deductions of $31 million and $10 million as of December 31, 2011 
and 2010, respectively. 

14.  Shares and Stockholders’ Equity 

Common and Preferred Shares 

The changes in our preferred and common stock (number of shares) were as follows: 

Series A Preferred Stock  
Balance as of beginning-of-year  
Conversion of convertible preferred stock (1) 
   Balance as of end-of-year  

Series B Preferred Stock  
Balance as of beginning-of-year  
Issuance (redemption) of Series B preferred stock  
   Balance as of end-of-year  

Common Stock  
Balance as of beginning-of-year  
Stock issued   
Conversion of convertible preferred stock (1) 
Stock compensation/issued for benefit plans  
Retirement/cancellation of shares  
   Balance as of end-of-year  

Common Stock as of End-of-Year  
Assuming conversion of preferred stock  
Diluted basis  

For the Years Ended December 31, 
2009  
2010  
2011  

 10,914
 (842)
 10,072

 11,497 
 (583)
 10,914 

 -
 -
 -

 950,000 
 (950,000)
 - 

 11,565
 (68)
 11,497

 -
 950,000
 950,000

 315,718,554
 -
 13,472
 248,553
 (24,661,357)
 291,319,222

 302,223,281 
 14,137,615 
 9,328 
 414,712 
 (1,066,382)
 315,718,554 

 255,869,859
 46,000,000
 1,088
 436,100
 (83,766)
 302,223,281

 291,480,374
 298,225,244

 315,893,178 
 324,043,137 

 302,407,233
 311,846,021

(1)    Represents the conversion of Series A preferred stock into common stock. 

Our common, Series A and Series B preferred stocks are without par value. 

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Average Shares 

A reconciliation of the denominator (number of shares) in the calculations of basic and diluted earnings (loss) per common share 
was as follows: 

Weighted-average shares, as used in basic calculation  
Shares to cover exercise of outstanding warrants  
Shares to cover conversion of preferred stock  
Shares to cover non-vested stock  
Average stock options outstanding during the year  
Assumed acquisition of shares with assumed  
   proceeds from exercising outstanding warrants  
Assumed acquisition of shares with assumed  
   proceeds and benefits from exercising stock  
   options (at average market price for the year)  
Shares repurchaseable from measured but  
   unrecognized stock option expense  
Average deferred compensation shares  

For the Years Ended December 31, 
2010  
2011  
2009  
 280,031,363
 310,005,264 
 307,216,181
 6,209,013
 12,260,236 
 10,150,292
 184,687
 178,720 
 173,289
 550,700
 616,314 
 813,905
 401,369
 707,704 
 636,989

 (4,658,020)

 (5,148,473)

 (2,945,429)

 (427,425)

 (464,813)

 (275,543)

 (65,882)
 1,110,722

 (139,673)
 1,198,468 

 (85,511)
 1,564,954

      Weighted-average shares, as used in diluted calculation  

 314,950,051

 319,213,747 

 285,635,603

In the event the average market price of LNC common stock exceeds the issue price of stock options and the options have a 
dilutive effect to our EPS, such options will be shown in the table above.  As a result of a loss from continuing operations for the 
year ended December 31, 2009, shares used in the EPS calculation represent basic shares, since using diluted shares would have 
been anti-dilutive to the calculation. 

The income used in the calculation of our diluted EPS is our net income (loss), reduced by preferred stock dividends and accretion 
of discount.  These amounts are presented on our Consolidated Statements of Income (Loss). 

We have participants in our deferred compensation plans who selected LNC stock as the measure for the investment return 
attributable to their deferral amounts.  For the years ended December 31, 2011 and 2010, the effect of settling this obligation in 
LNC stock (“equity classification”) was more dilutive than the scenario of settling it in cash (“liability classification”).  Therefore, 
for our EPS calculation for these periods, we added these shares to the denominator and adjusted the numerator to present net 
income as if the shares had been accounted for under equity classification by removing the mark-to-market adjustment included in 
net income attributable to these deferred units of LNC stock.  The amount of this adjustment was $4 million and $1 million for the 
years ended December 31, 2011 and 2010, respectively.   

As of December 31, 2011, we had 10,150,292 outstanding warrants.  The warrants, each representing the right to purchase one 
share of our common stock, no par value per share, have an exercise price of $10.85, and expire on July 10, 2019, and are listed on 
the New York Stock Exchange under the symbol “LNC WS.”   

174 

  
 
 
 
                           
                           
 
  
 
 
 
 
 
Accumulated OCI 

The following summarizes the components and changes in accumulated OCI (in millions): 

For the Years Ended December 31, 
2010  

2009  

2011  

Unrealized Gain (Loss) on AFS Securities 
Balance as of beginning-of-year 
   Cumulative effect from adoption of new accounting standards 
   Unrealized holding gains (losses) arising during the year 
   Change in foreign currency exchange rate adjustment 
   Change in DAC, VOBA, DSI and other contract holder funds 
   Income tax benefit (expense)  
   Less: 
      Reclassification adjustment for gains (losses) included in net income (loss) 
      Reclassification adjustment for gains (losses) on derivatives included in net income (loss) 
      Associated amortization of DAC, VOBA, DSI and DFEL 
      Income tax benefit (expense)  
         Balance as of end-of-year 

Unrealized OTTI on AFS Securities 
Balance as of beginning-of-year 
   (Increases) attributable to: 
      Cumulative effect from adoption of new accounting standards 
      Gross OTTI recognized in OCI during the year 
      Change in DAC, VOBA, DSI and DFEL 
      Income tax benefit (expense)  
   Decreases attributable to: 
      Sales, maturities or other settlements of AFS securities 
      Change in DAC, VOBA, DSI and DFEL 
      Income tax benefit (expense)  
         Balance as of end-of-year 

Unrealized Gain (Loss) on Derivative Instruments 
Balance as of beginning-of-year 
   Unrealized holding gains (losses) arising during the year 
   Change in foreign currency exchange rate adjustment 
   Change in DAC, VOBA, DSI and DFEL 
   Income tax benefit (expense)  
   Less: 
      Reclassification adjustment for gains (losses) included in net income (loss) 
      Associated amortization of DAC, VOBA, DSI and DFEL 
      Income tax benefit (expense)  
         Balance as of end-of-year 

Foreign Currency Translation Adjustment 
Balance as of beginning-of-year 
   Foreign currency translation adjustment arising during the year 
   Income tax benefit (expense)  
      Balance as of end-of-year 

Funded Status of Employee Benefit Plans 
Balance as of beginning-of-year 
   Adjustment arising during the year 
   Income tax benefit (expense)  
      Balance as of end-of-year 

175 

$

$

$

$

$

$

$

$

$

$

 1,072    $ 
 -   
 3,414   
 (5)  
 (993)  
 (864)  

 49    $
 181   
 2,528   
 (6)  
 (1,196)  
 (478)  

 (2,654)
 (84)
 6,204 
 26 
 (2,371)
 (1,366)

 (129)  
 -   
 (13)  
 50   
 2,716    $ 

 (135)  
 135   
 9   
 (3)  
 1,072    $

 (569)
 (45)
 161 
 159 
 49 

 (129)   $ 

 (115)   $

 - 

 -   
 (58)  
 11   
 16   

 -   
 (98)  
 10   
 30   

 103   
 (22)  
 (28)  
 (107)   $ 

 87   
 (20)  
 (23)  
 (129)   $

 (15)   $ 
 185   
 7   
 (1)  
 (66)  

 (10)  
 -   
 4   
 116    $ 

 1    $ 
 -   
 -   
 1    $ 

 11    $
 (27)  
 4   
 (4)  
 9   

 14   
 (1)  
 (5)  
 (15)   $

 3    $
 (3)  
 1   
 1    $

 (18)
 (357)
 82 
 96 

 154 
 (29)
 (43)
 (115)

 127 
 (120)
 - 
 22 
 (13)

 8 
 - 
 (3)
 11 

 6 
 (2)
 (1)
 3 

 (181)   $ 
 (149)  
 52   
 (278)   $ 

 (210)   $
 45   
 (16)  
 (181)   $

 (282)
 111 
 (39)
 (210)

  
 
 
 
                                
                                
  
 
   
  
    
  
   
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
  
  
  
 
 
  
 
 
  
 
 
15.  Realized Gain (Loss) 

Details underlying realized gain (loss) (in millions) reported on our Consolidated Statements of Income (Loss) were as follows: 

Total realized gain (loss) related to certain investments (1) 
Realized gain (loss) on the mark-to-market on certain instruments (2) 
Indexed annuity net derivative results: (3) 
   Gross gain (loss)   
   Associated amortization of DAC, VOBA, DSI and DFEL  
Variable annuity net derivatives results: (4) 
   Gross gain (loss)  
   Associated amortization of DAC, VOBA, DSI and DFEL  
Realized gain (loss) on sale of subsidiaries/businesses  

For the Years Ended December 31, 
2009  
2010  

2011  

$

 (151)   $
 (83)

 (180)    $ 

 75 

 (538)
 36 

 2 
 (2)    

 (60)    
 (5)    
 - 

 34 
 (15)     

 56 
 (47)     
 - 

 8 
 (4)

 (710)
 61 
 1 

      Total realized gain (loss)  

$

 (299)   $

 (77)    $ 

 (1,146)

(1)  See “Realized Gain (Loss) Related to Certain Investments” section in Note 5. 
(2)  Represents changes in the fair values of certain derivative investments (including those associated with our consolidated VIEs), 
total return swaps (embedded derivatives that are theoretically included in our various modified coinsurance and coinsurance 
with funds withheld reinsurance arrangements that have contractual returns related to various assets and liabilities associated 
with these arrangements) and trading securities. 

(3)  Represents the net difference between the change in the fair value of the S&P 500 call options that we hold and the change in 
the fair value of the embedded derivative liabilities of our indexed annuity products along with changes in the fair value of 
embedded derivative liabilities related to index call options we may purchase in the future to hedge contract holder index 
allocations applicable to future reset periods for our indexed annuity products.   
Includes the net difference in the change in embedded derivative reserves of our GLB products and the change in the fair 
value of the derivative instruments we own to hedge GDB and GLB products, including the cost of purchasing the hedging 
instruments. 

(4) 

16.  Underwriting, Acquisition, Insurance, Restructuring and Other Expenses 

Details underlying underwriting, acquisition, insurance and other expenses (in millions) were as follows: 

Commissions 
General and administrative expenses 
Expenses associated with reserve financing and unrelated LOCs 
DAC and VOBA deferrals and interest, net of amortization 
Broker-dealer expenses 
Other intangibles amortization 
Media expenses 
Taxes, licenses and fees 
Merger-related expenses 
Restructuring charges (recoveries) for expense initiatives 

   Total 

$

For the Years Ended December 31, 
2009  
2010  

2011  

 1,672    $
 1,422   
 47   
 (651)  
 353   
 4   
 69   
 247   
 -   
 -   

 1,616    $ 
 1,412   
 34   
 (583)  
 320   
 4   
 59   
 197   
 9   
 (1)  

 1,543 
 1,284 
 7 
 (598)
 290 
 4 
 53 
 160 
 17 
 34 

$

 3,163    $

 3,067    $ 

 2,794 

176 

  
 
 
 
                           
                           
 
  
  
 
    
  
   
    
  
   
    
  
  
   
    
  
    
  
  
   
    
 
 
 
 
                    
                       
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
17.  Pension, Postretirement Health Care and Life Insurance Benefit Plans 

We maintain U.S. qualified funded defined benefit pension plans in which many of our U.S. employees and agents are participants, 
and we retained the Lincoln UK pension plan after the sale of this business.  We also maintain non-qualified, unfunded defined 
benefit pension plans for certain employees and agents.  In addition, for certain former employees we have supplemental 
retirement plans that provide defined benefit pension benefits in excess of limits imposed by federal tax law.  All of our defined 
benefit pension plans are frozen, including the defined benefit pension plan that was retained after the sale of Lincoln UK, and 
there are no new participants and no future accruals of benefits from the date of the freeze.   

The eligibility requirements for each plan are described in each plan document and vary for each plan based on completion of a 
specified period of continuous service and date of hire, subject to age limitations.  The frozen pension plans’ benefits are calculated 
either on a traditional or cash balance formula.  Those formulas are based upon years of credited service and eligible earnings as 
defined in each plan document.  The traditional formula provides benefits stated in terms of a single life annuity payable at age 65.  
The cash balance formula provides benefits stated as a lump sum hypothetical account balance.  That account balance equals the 
sum of the employee’s accumulated annual benefit credits plus interest credits.  Benefit credits, which are based on years of service 
and base salary plus bonus, ceased as of the dates the plans were frozen.  Interest credits continue until the participant’s benefit is 
paid. 

We also sponsor a voluntary employees’ beneficiary association (“VEBA”) trust that provides postretirement medical, dental and 
life insurance benefits to retired full-time U.S. employees and agents who, depending on the plan, have worked for us for 10 years 
and attained age 55 (age 60 for agents).  VEBAs are a special type of tax-exempt trust used to provide benefits that are subject to 
preferential tax treatment under the Internal Revenue Code.  Medical and dental benefits are available to spouses and other eligible 
dependents of retired employees and agents.  Retirees may be required to contribute toward the cost of these benefits.  Eligibility 
and the amount of required contribution for these benefits varies based upon a variety of factors including years of service and year 
of retirement.   

177 

  
 
 
 
 
 
Obligations, Funded Status and Assumptions  

Information (in millions) with respect to our benefit plans’ assets and obligations was as follows: 

As of or For the Years Ended December 31, 

2011  

2010  

2011  

2010  

2011  

2010  

U.S. 
Pension Benefits 

Non-U.S. 
Pension Benefits 

Other  

   Postretirement Benefits

$ 

 918    $
 72   
 36   
 (70)  
 -   
 -   
 956   

 842    $
 118   
 31   
 (73)  
 -   
 -   
 918   

 314    $
 49   
 1   
 (12)  
 -   
 (2)  
 350   

 307    $ 
 29   
 -   
 (12)  
 -   
 (10)  
 314   

 37    $
 3   
 15   
 (17)  
 1   
 -   
 39   

 1,093   
 3   
 58   
 -   
 -   
 154   
 (70)  
 -   
 -   
 1,238   

 1,050   
 3   
 61   
 -   
 -   
 52   
 (73)  
 -   
 -   
 1,093   

 271   
 -   
 15   
 -   
 -   
 38   
 (12)  
 -   
 (1)  
 311   

 289   
 -   
 16   
 -   
 -   
 (12)  
 (12)  
 -   
 (10)  
 271   

 155   
 4   
 7   
 6   
 -   
 5   
 (17)  
 1   
 -   
 161   

 34 
 2 
 15 
 (15)
 1 
 - 
 37 

 151 
 3 
 9 
 6 
 - 
 - 
 (15)
 1 
 - 
 155 

Change in Plan Assets  
Fair value as of beginning-of-year  
Actual return on plan assets  
Company and participant contributions  
Benefits paid  
Medicare Part D subsidy  
Foreign exchange translation  
   Fair value as of end-of-year  

Change in Benefit Obligation  
Balance as of beginning-of-year  
Service cost (1) 
Interest cost  
Company and participant contributions  
Curtailments  
Actuarial (gains) losses  
Benefits paid  
Medicare Part D subsidy  
Foreign exchange translation  
   Balance as of end-of-year  

      Funded status of the plans   

$ 

 (282)   $

 (175)   $

 39    $

 43    $ 

 (122)   $

 (118)

$ 

$ 

$ 

$ 

Amounts Recognized on the   
   Consolidated Balance Sheets  
Other assets   
Other liabilities   
   Net amount recognized   

Amounts Recognized in   
   Accumulated OCI, Net of Tax  
Net (gain) loss  
Prior service credit  
   Net amount recognized   

Rate of Increase in Compensation  
Retiree Life Insurance Plan  
All other plans  

Weighted-Average Assumptions  
Benefit obligations:  
   Weighted-average discount rate  
   Expected return on plan assets  
Net periodic benefit cost:  
   Weighted-average discount rate  
   Expected return on plan assets  

 18    $

 (300)  
 (282)   $

 15    $

 (190)  
 (175)   $

 39    $
 -   
 39    $

 43    $ 
 -   
 43    $ 

 -    $

 (122)  
 (122)   $

 - 
 (118)
 (118)

  $

 243 
 - 
 243    $

  $

 153 
 - 
 153    $

  $

 33 
 - 

   $ 

 30 
 - 

 33    $

 30    $ 

  $

 5 
 (3)  
 2    $

 2 
 (4)
 (2)

N/A  
N/A  

N/A  
N/A  

N/A  
N/A  

N/A  
N/A  

4.00  %  
N/A  

4.00  %
N/A

4.45  %  
7.78  %  

5.45  %  
7.78  %  

5.50  %  
8.00  %  

6.00  %  
8.00  %  

5.00  %  
5.40  %  

5.70  %  
5.40  %  

5.70  %  
5.40  %  

5.80  %  
5.80  %  

4.25  %  
6.50  %  

5.00  %  
6.50  %  

5.00 %
6.50 %

6.00 %
6.50 %

(1)  Amounts for our U.S. pension plans represent general and administrative expenses. 

178 

  
 
 
 
                              
                              
 
 
 
  
 
                             
  
  
                             
 
    
     
    
     
    
     
    
     
    
     
    
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
  
 
  
 
  
 
  
  
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
  
 
  
 
  
 
  
  
  
 
  
  
 
  
 
  
 
  
  
  
 
  
 
 
 
  
 
  
  
 
  
 
  
 
  
  
  
 
  
 
 
 
 
 
 
     
 
 
  
 
 
 
 
 
 
     
 
    
     
    
     
    
     
    
     
    
     
    
 
  
 
 
 
  
 
  
 
 
 
  
 
    
     
    
     
    
     
    
     
    
     
    
 
    
     
    
     
    
     
    
     
    
     
    
 
  
 
 
 
  
 
  
 
 
 
  
 
    
     
    
     
    
     
    
     
    
     
    
 
  
 
 
 
  
 
  
 
 
 
  
 
 
Consistent with our benefit plans’ year end, we use December 31 as the measurement date.  

The discount rate was determined based on a corporate yield curve as of December 31, 2011, and projected benefit obligation cash 
flows for the U.S. pension plans.  We reevaluate this assumption each plan year.  For 2012, our discount rate for the U.S. pension 
plans will be 4.45%, and 5.00% for the non-U.S. plan.  

The expected return on plan assets was determined based on historical and expected future returns of the various asset categories, 
using the plans’ target plan allocation.  We reevaluate this assumption each plan year.  For 2012, our expected return on plan assets 
is 7.78% for the U.S. plans and 5.40% for the non-U.S. plan.   

The calculation of the accumulated other postretirement benefit obligation assumes a weighted-average annual rate of increase in 
the per capita cost of covered benefits (i.e., health care cost trend rate) as follows:   

Pre-65 health care cost trend rate 
Post-65 health care cost trend rate 
Ultimate trend rate 
Year that the rate reaches the ultimate trend rate 

As of or For the 
 Years Ended December 31, 
2010  

2011  
8.50  %  
8.50  %  
4.50  %  
2021   

9.50  %  
9.50  %  
5.00  %  
2020   

2009  
10.00  %   
13.00  %   
5.00  %   
2020 

We expect the health care cost trend rate for 2012 to be 8.50% for both the pre-65 and the post-65 population.  A one-percentage 
point increase in assumed health care cost trend rates would have increased the accumulated postretirement benefit obligation by 
$5 million and total service and interest cost components by $1 million.  A one-percentage point decrease in assumed health care 
cost trend rates would have decreased the accumulated postretirement benefit obligation by $8 million and total service and interest 
cost components by $1 million. 

Information for our pension plans with an accumulated benefit obligation in excess of plan assets (in millions) was as follows: 

U.S. Plan 
Accumulated benefit obligation 
Projected benefit obligation 
Fair value of plan assets 

As of December 31, 
2010  
2011  

$

 1,118    $
 1,118   
 818   

 1,072   
 1,072   
 881   

179 

  
 
 
 
 
 
                    
  
                       
  
                       
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
                       
  
                       
 
  
 
  
 
 
  
  
 
 
 
 
 
Components of Net Periodic Benefit Cost  

The components of net periodic benefit cost for our pension plans’ and other postretirement plans’ expense (recovery) (in 
millions) were as follows:  

For the Years Ended December 31, 

2011  

2010  
Pension Benefits 

2009  

2011  
2010  
Other Postretirement Benefits 

2009  

U.S. Plans  
Service cost (1) 
Interest cost  
Expected return on plan assets  
Amortization of prior service cost  
Recognized net actuarial loss (gain)  

$ 

   Net periodic benefit expense (recovery)   $ 

$ 

Non-U.S. Plans  
Service cost  
Interest cost  
Expected return on plan assets  
Amortization of prior service cost  
Recognized net actuarial loss (gain)  
   Net periodic benefit expense (recovery)   $ 

 3    $
 58   
 (71)  
 -   
 13   

 3    $

 -    $

 15   
 (16)  
 -   
 -   
 (1)   $

 3    $
 61   
 (65)  
 -   
 15   

 14    $

 -    $

 16   
 (16)  
 -   
 1   
 1    $

 3    $
 62   
 (55)  
 -   
 28   

 38    $

 1   
 16   
 (15)  
 1   
 1   
 4   

(1)  Amounts for our pension plans represent general and administrative expenses. 

 4    $ 
 7   
 (2)  
 (1)  
 1   

 9    $ 

 3    $
 9   
 (2)  
 (1)  
 1   

 10    $

 3 
 8 
 (2)
 (1)
 (2)

 6 

We expect our 2012 U.S. pension plans’ expense to be approximately $13 million.  In addition, we expect our non-U.S. pension 
plan income for 2012 to be approximately $2 million when assuming an average exchange rate of 1.56 pounds sterling to U.S. 
dollars. 

For 2012, the estimated amount of amortization from accumulated OCI into net periodic benefit expense related to net actuarial 
loss or gain is expected to be an approximate $26 million loss for our pension plans and less than $1 million loss for our other 
postretirement plans.  

Plan Assets  

Our pension plans’ asset target allocations by asset category based on estimated fair values were as follows: 

Asset Class 
Fixed maturity securities 
Common stock: 
   Domestic equity 
   International equity 
Equity securities 
Cash and invested cash 

For the Years Ended December 31, 

2011  

2010  

U.S. Plan - Employees

2010  
2011  
U.S. Plan - Agents 

2011  

2010  

Non-U.S. Plan 

50  %

50  %

80  %

50  %

56  %

65  %

35  %
15  %
0  %
0  %

35  %
15  %
0  %
0  %

14  %
6  %
0  %
0  %

35  %
15  %
0  %
0  %

0  %
0  %
43  %
1  %

0  %
0  %
15  %
20  %

The investment objectives for the assets related to our pension plans are to: 

•  Maintain sufficient liquidity to pay obligations of the plans as they come due; 
•  Minimize the effect of a single investment loss and large losses to the plans through prudent risk/reward diversification 

consistent with sound fiduciary standards; 
•  Maintain an appropriate asset allocation policy; 
•  Earn a return commensurate with the level of risk assumed through the asset allocation policy; and 
•  Control costs of administering and managing the plans' investment operations. 

180 

  
 
 
 
                             
                              
 
 
 
  
 
                             
 
  
  
 
 
  
 
 
  
 
 
  
     
  
 
 
  
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
  
 
  
 
  
    
  
    
  
    
    
  
    
  
    
  
 
 
    
  
    
  
    
  
 
 
    
  
    
  
    
  
 
 
    
  
    
  
    
  
 
 
    
  
    
  
    
    
  
    
  
    
 
 
 
 
  
 
                    
                       
  
 
  
  
  
                       
 
  
  
     
  
     
  
     
  
     
  
     
  
  
  
     
  
     
     
  
     
     
  
  
 
 
Investments can be made in various asset classes and styles, including, but not limited to: domestic and international equity, fixed 
income securities, derivatives and other asset classes the investment managers deem prudent.  Our plans follow a strategic asset 
allocation policy that strives to systemically increase the percentage of assets in liability-matching fixed income investments as 
funding levels increase.  

We currently target asset weightings as follows: for the U.S. Plan – Employees, domestic equity allocations (35%) are split into large 
cap (25%), small cap (5%) and hedge funds (5%), and for the U.S. Plan – Agents, domestic equity allocations (14%) are split into 
large cap (10%), small cap (2%) and hedge funds (2%).  Fixed maturity securities represent core fixed income investments.  The 
performance of the pension trust assets is monitored on a quarterly basis relative to the plans’ objectives.   

Our U.S. pension plans’ assets have been combined into a master retirement trust where a variety of qualified managers, including 
manager of managers, are expected to have returns that exceed the median of similar funds over three-year periods, above an 
appropriate index over five-year periods and meet real return standards over ten-year periods.  Managers are monitored for 
adherence to approved investment policy guidelines and managers not meeting these criteria are subject to additional due diligence 
review, corrective action or possible termination. 

Fair Value of Plan Assets 

See “Fair Value Measurement” in Note 1 for discussion of how we categorize our pension plans’ assets into the three-level fair 
value hierarchy.  See “Financial Instruments Carried at Fair Value” in Note 21 for a summary of our fair value measurements of 
our pension plans’ assets by the three-level fair value hierarchy.   

The following summarizes our fair value measurements of benefit plans’ assets (in millions) on a recurring basis by asset category: 

2011  

2010  

U.S. 
Pension Plans  

As of December 31, 
2010  
2011  

Non-U.S. 
Pension Plans 

2011  

2010  

Other 

   Postretirement Benefits

   $ 

Fixed maturity securities: 
   Corporate bonds 
   U.S. Government bonds 
   Foreign government bonds 
   RMBS 
   CMBS 
   CDOs 
Common stock 
Cash and invested cash 

      Total  

   $ 

 370 
 114 
 24 
 1 
 4 
 1 
 418 
 24 

 956 

$

$

 266    $
 103   
 39   
 2   
 5   
 1   
 444   
 58   

 918    $

 34 
 13 
 206 
 - 
 - 
 1 
 57 
 39 

 350 

$

$

 22 
 2 
 166 
 - 
 - 
 2 
 101 
 21 

 314 

$ 

$ 

 - 
 - 
 - 
 - 
 - 
 - 
 - 
 39 

 39 

$

$

 - 
 - 
 - 
 - 
 - 
 - 
 - 
 37 

 37 

Valuation Methodologies and Associated Inputs for Pension Plans’ Assets  

The fair value measurements of our pension plans’ assets are based on assumptions used by market participants in pricing the 
security.  The most appropriate valuation methodology is selected based on the specific characteristics of the security, and the 
valuation methodology is consistently applied to measure the security’s fair value.  The fair value measurement is based on a market 
approach, which utilizes prices and other relevant information generated by market transactions involving identical or comparable 
securities.  Sources of inputs to the market approach include third-party pricing services, independent broker quotations or pricing 
matrices.  Both observable and unobservable inputs are used in the valuation methodologies.  Observable inputs include 
benchmark yields, reported trades, broker-dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and 
reference data.  In addition, market indicators, industry and economic events are monitored and further market data is acquired if 
certain triggers are met.  For certain security types, additional inputs may be used, or some of the inputs described above may not 
be applicable.  For broker-quoted only securities, quotes from market makers or broker-dealers are obtained from sources 
recognized to be market participants.  In order to validate the pricing information and broker-dealer quotes, procedures are 
employed, where possible, that include comparisons with similar observable positions, comparisons with subsequent sales, 
discussions with brokers and observations of general market movements for those security classes.  For those securities trading in 
less liquid or illiquid markets with limited or no pricing information, unobservable inputs are used in order to measure the fair 
value of these securities.  In cases where this information is not available, such as for privately placed securities, fair value is 
estimated using an internal pricing matrix.  This matrix relies on judgment concerning the discount rate used in calculating expected 
future cash flows, credit quality, industry sector performance and expected maturity. 

181 

  
 
 
 
 
 
 
 
                       
  
                          
  
 
 
 
  
 
                          
  
 
  
                          
  
 
  
    
  
    
 
    
  
    
  
     
  
    
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
Prices received from third parties are not adjusted; however, the third-party pricing services’ valuation methodologies and related 
inputs are evaluated and additional evaluation is performed to determine the appropriate level within the fair value hierarchy. 

The observable and unobservable inputs to the valuation methodologies are based on general standard inputs.  The standard inputs 
used in order of priority are benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, 
benchmark securities, bids, offers and reference data.  Depending on the type of security or the daily market activity, standard 
inputs may be prioritized differently or may not be available for all securities on any given day.   

Cash and invested cash is carried at cost, which approximates fair value.  This category includes highly liquid debt instruments 
purchased with a maturity of three months or less.  Due to the nature of these assets, we believe these assets should be classified as 
Level 2. 

Plan Cash Flows 

It is our practice to make contributions to the qualified pension plans to comply with minimum funding requirements of the 
Employee Retirement Income Security Act of 1974, as amended and with guidance issued there under.  In accordance with such 
practice, no contributions were required for the years ended December 31, 2011 or 2010; however, we elected to contribute $25 
million on December 1, 2011.  Based on our calculations, we do not expect to be required to make any contributions to our 
qualified pension plans in 2012 under applicable pension law.   

For our nonqualified pension plans, we fund the benefits as they become due to retirees.  The amount expected to be contributed 
to the nonqualified pension plans during 2012 is approximately $10 million. 

We expect the following benefit payments (in millions): 

U.S. Other Postretirement Plans 

Pension Plans 
Qualified Nonqualified Qualified   
  Non-U.S.   
U.S. 
  Defined    Reflecting 
  Benefit 
   Medicare 
  Pension   
Plans 

  Defined
  Benefit 
  Pension
Plans 

U.S. 
Defined
Benefit 
Pension
Plans 

Part D 
  Subsidy 

   Medicare
   Part D 
   Subsidy 

Not 
  Reflecting
  Medicare
Part D 
  Subsidy 
 12 
 12 
 13 
 13 
 14 
 71 

 (2)   $
 (2)  
 (2)  
 (2)  
 (2)  
 (12)  

2012  
2013  
2014  
2015  
2016  
Following five years thereafter 

$ 

 72     $
 70      
 68      
 67      
 69      
 336      

$

 10  
 10  
 9  
 11  
 9  
 44  

 12    $
 13   
 14   
 14   
 15   
 86   

 10    $ 
 10   
 11   
 11   
 12   
 59   

18.  Defined Contribution and Deferred Compensation Plans 

Defined Contribution Plans 

We sponsor defined contribution plans, which include money purchase plans, for eligible employees and agents.  We make 
contributions and matching contributions to each of the active plans in accordance with the plan documents and various 
limitations under Section 401(a) of the Internal Revenue Code of 1986, as amended.  For the years ended December 31, 2011, 2010 
and 2009, expenses (income) for these plans were $67 million, $62 million and $63 million, respectively.   

Deferred Compensation Plans 

We sponsor six separate non-qualified, unfunded, deferred compensation plans for employees, agents and non-employee directors. 

The results for certain investment options within the plans are hedged by total return swaps.  Participants’ account values change 
due primarily to investment earnings driven by market fluctuations.  Our expenses increase or decrease in direct proportion to the 
change in market value of the participants’ investment options.  Participants are able to select our stock as an investment option; 
however, it is not hedged by the total return swaps and is a primary source of expense volatility related to these plans.  For further 
discussion of total return swaps related to our deferred compensation plans, see Note 6. 

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Information (in millions) with respect to these plans was as follows: 

Total liabilities (1) 
Investments held to fund liabilities (2) 

(1)  Reported in other liabilities on our Consolidated Balance Sheets. 
(2)  Reported in other assets on our Consolidated Balance Sheets. 

Deferred Compensation Plan for Employees 

As of December 31,
2010  
2011  

$

 354    $ 
 133   

 363   
 130   

Participants may elect to defer a portion of their compensation as defined by the plan.  Participants may select from prescribed 
“phantom” investment options that are used as measures for calculating the returns that are notionally credited to their accounts.  
Under the terms of the plan, we agree to pay out amounts based upon the aggregate performance of the investment measures 
selected by the participants.  We make matching contributions based upon amounts placed into the plan by individuals after 
participants have exceeded applicable limits of the Internal Revenue Code.  The amount of our contribution is calculated in 
accordance with the plan document.  Expenses (income) (in millions) for this plan were as follows: 

Employer matching contributions  
Increase (decrease) in measurement of liabilities, net of total return swap  
   Total plan expenses (income)  

Deferred Compensation Plans for Agents 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 6    $ 
 1   
 7    $ 

 6    $
 1   
 7    $

 4 
 (5)
 (1)

We sponsor three deferred compensation plans for certain eligible agents.  Participants may elect to defer a portion of their 
compensation as defined by the respective plan.  Participants may select from prescribed “phantom” investment options that are 
used as measures for calculating the returns that are notionally credited to their accounts.  Under the terms of these plans, we agree 
to pay out amounts based upon the aggregate performance of the investment measures selected by the participants.  We make 
matching contributions based upon amounts placed into the plans by individuals after participants have exceeded applicable limits 
of the Internal Revenue Code.  The amounts of our contributions are calculated in accordance with the plans’ documents.  
Expenses (income) (in millions) for these plans were as follows: 

Employer matching contributions  
Increase (decrease) in measurement of liabilities, net of total return swap  

   Total plan expenses (income)  

Deferred Compensation Plan for Non-Employee Directors 

For the Years Ended December 31,
2009  
2010  

2011  

$

$

   $ 

 1 
 - 

 1    $ 

  $

 3 
 3 

 6    $

 1 
 3 

 4 

Non-employee directors may defer a portion of their annual retainers, and we credit deferred stock units annually to their accounts.  
The prescribed “phantom” investment options are identical to those offered in the employees’ plan.  For the years ended 
December 31, 2011, 2010 and 2009, expenses (income) for this plan were less than ($1) million, $2 million and $1 million, 
respectively.   

Deferred Compensation Plan for Former JP Agents 

Eligible former agents of JP may participate in this deferred compensation plan. Participants may elect to defer commissions and 
bonuses and specify where this deferred compensation will be invested in selected notional mutual funds.  Participants may not 
receive the returns on these funds until attaining a specified age or in the event of a significant lifestyle change.  The funded 
amount is rebalanced to match the funds that have been elected under the deferred compensation plan.  The plan obligation 
increases with contributions, deferrals and investment gains, and decreases with withdrawals and investment losses.  The plan 
assets increase with investment gains and decrease with investment losses and payouts of benefits.  For the years ended December 
31, 2011, 2010 and 2009, expenses (income) for this plan were $4 million, $2 million and $1 million, respectively.  

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19.  Stock-Based Incentive Compensation Plans 

LNC Stock-Based Incentive Plans  

We sponsor various incentive plans for our employees and directors, and for the employees and agents of our subsidiaries that 
provide for the issuance of stock options, performance shares (performance-vested shares as opposed to time-vested shares), stock 
appreciation rights (“SARs”), restricted stock units, and restricted stock awards (“nonvested stock”).  We have a policy of issuing 
new shares to satisfy option exercises. 

Total compensation expense (in millions) for all of our stock-based incentive compensation plans was as follows: 

For the Years Ended December 31, 
2009  
2010  

2011  

Stock options 
Performance shares 
Restricted stock units and nonvested stock    

$ 

   Total 

Recognized tax benefit 

$ 

$ 

 8    $
 2   
 12   

 22    $

 5    $
 (1)  
 12   

 16    $

 8    $

 6    $

 6   
 (2)  
 9   

 13   

 5   

Total unrecognized compensation expense (in millions) for all of our stock-based incentive compensation plans was as follows: 

2011  

For the Years Ended December 31, 
2010  

  Weighted-   
  Average   
Period 

   Expense

  Weighted-   
  Average    
Period 

   Expense

2009  

  Weighted-
  Average
Period 

Expense
$ 

 6   
 4   
 1   

 1.7    $
 2.0   
 3.4   

 4   
 -   
 1   

 1.8    $ 
 -   
 3.7   

 6   
 -   
 2   

 17   

 1.7   

 19   

 1.9   

 13   

$ 

 28   

   $

 24   

   $ 

 21   

 1.7 
 1.0 
 4.1 

 2.2 

Stock options 
Performance shares 
SARs 
Restricted stock units and nonvested  
   stock 
      Total unrecognized stock-based  
         incentive compensation expense 

In the first quarter of 2011, a performance period from 2011-2013 was approved for certain of our executive officers by the 
Compensation Committee.  The award for executive officers participating in this performance period consisted of LNC restricted 
stock units representing approximately 34%, LNC stock options representing approximately 33% and LNC performance shares 
representing approximately 33% of the total award.  LNC stock options granted for this performance period vest ratably over the 
three-year period, based solely on a service condition.  Depending on the performance results for this period, the ultimate payout 
of performance shares could range from zero to 200% of the target award.  Under the 2011-2013 plan, a total of 221,813 LNC 
restricted stock units, 459,093 LNC stock options and 215,137 LNC performance shares were granted.   

In the first quarter of 2010, a performance period from 2010-2012 was approved for certain of our executive officers by the 
Compensation Committee.  The award for executive officers participating in this performance period consisted of LNC stock 
options representing approximately 34% and LNC restricted stock units representing approximately 66% of the total award.  LNC 
stock options granted for this performance period vest ratably over the three-year period, based solely on a service condition.  
Under the 2010-2012 plan, a total of 301,524 LNC stock options and 575,353 LNC restricted stock units were granted.   

In the first quarter of 2009, a performance period from 2009-2011 was approved for our executive officers by the Compensation 
Committee.  The award for executive officers participating in this performance period consisted of LNC restricted stock units 
representing approximately 27%, LNC stock options representing approximately 40% and performance cash awards representing 
approximately 33% of the total award.  LNC stock options granted for this performance period vest ratably over the three-year 
period, based solely on a service condition.  Under the 2009-2011 plan, a total of 609,175 LNC stock options and 902,269 LNC 
restricted stock units were granted.   

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The option price assumptions used for our stock option incentive plans were as follows: 

Weighted-average fair value per option granted  
Assumptions:  
   Dividend yield  
   Expected volatility  
   Risk-free interest rate  
   Expected life (in years)  

For the Years Ended December 31, 
2009  
2010  

2011  

$

 13.88    $

 16.91    $

 9.47 

 1.2 %  
 48.5 %  
  1.4-2.9 %  
 6.7 

 1.3 %  
 72.5 %  
  2.7-3.3 %  
 6.3 

 1.8 % 
 78.7 % 
  1.5-3.2  % 
 5.8 

The fair value of options is determined using a Black-Scholes options valuation model with the assumptions disclosed in the table 
above.  The dividend yield is based on the expected dividend rate during the expected life of the option.  Expected volatility is 
based on the implied volatility of exchange-traded securities and the historical volatility of the LNC stock price.  The risk-free 
interest rate is based on the U.S. Treasury yield curve in effect at the time of the grant.  The expected life of the options granted 
represents the weighted-average period of time from the grant date to the date of exercise, forfeiture or cancellation based upon 
historical behavior. 

Information with respect to our incentive plans involving stock options with performance conditions (aggregate intrinsic value 
shown in millions) was as follows: 

    Weighted-    

Outstanding as of December 31, 2010  
Granted - original  
Exercised (includes shares tendered)  
Forfeited or expired  
   Outstanding as of December 31, 2011  

   Weighted-     Average 
   Average
   Exercise
Price 

   Remaining     Aggregate
Intrinsic
  Contractual   
Value 
    Term 

Shares 
 1,948,923    $
 95,516   
 (7,662)  
 (187,329)  
 1,849,448    $

 49.03  
 29.97  
 24.15  
 48.60  
 48.19  

 1.09      $ 

 - 

 - 

 - 

Vested or expected to vest as of December 31, 2011 (1) 

 1,236,345    $

 51.01  

 1.26      $ 

Exercisable as of December 31, 2011  

 1,734,930    $

 49.46  

 0.94      $ 

(1) 

Includes estimated forfeitures. 

The total fair value of options vested during the years ended December 31, 2011, 2010 and 2009, was $2 million, $9 million and $1 
million, respectively.  The total intrinsic value of options exercised during the years ended December 31, 2011, 2010 and 2009, was 
zero.   

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Information with respect to our incentive plans involving stock options with service conditions (aggregate intrinsic value shown in 
millions) was as follows: 

    Weighted-    

Outstanding as of December 31, 2010  
Granted - original  
Exercised (includes shares tendered)  
Forfeited or expired  
   Outstanding as of December 31, 2011  

   Weighted-     Average 
   Average
   Exercise
Price 

   Remaining     Aggregate
Intrinsic
  Contractual   
Value 
    Term 

Shares 
 7,755,483    $
 491,653   
 (24,096)  
 (1,572,482)  
 6,650,558    $

 47.20  
 30.65  
 17.62  
 44.47  
 46.73  

 3.66      $ 

 2 

 1 

 1 

Vested or expected to vest as of December 31, 2011 (1) 

 6,384,696    $

 47.59  

 3.48      $ 

Exercisable as of December 31, 2011  

 5,969,616    $

 48.95  

 3.08      $ 

(1) 

Includes estimated forfeitures. 

The total fair value of options vested during the years ended December 31, 2011, 2010 and 2009, was $7 million, $4 million and $8 
million, respectively.  The total intrinsic value of options exercised during the years ended December 31, 2011, 2010 and 2009, was 
zero.   

Information with respect to our performance shares was as follows: 

  Weighted-   
  Average   
  Grant-Date   
  Fair Value
  $

 42.28    
 31.03    
 41.41    
 31.02    

Shares 
 210,695  
 215,137  
 (228,383) 
 197,449  

  $

Nonvested as of December 31, 2010 
Granted 
Forfeited 
   Nonvested as of December 31, 2011 

Stock Appreciation Rights  

Under our incentive compensation plan, we issue SARs to certain planners and advisors who have full-time contracts with us.  The 
SARs under this program are rights on our stock that are cash settled and become exercisable in increments of 25% over the four-
year period following the SARs grant date.  SARs are granted with an exercise price equal to the fair market value of our stock at 
the date of grant and, unless cancelled earlier due to certain terminations of employment, expire five years from the date of grant.  
Generally, such SARs are transferable only upon death.   

We recognize compensation expense for SARs based on the fair value method using the Black-Scholes option-pricing model.  
Compensation expense and the related liability are recognized on a straight-line basis over the vesting period of the SARs.  The 
SARs liability is marked-to-market through net income, which causes volatility in net income (loss) as a result of changes in the 
market value of our stock and reported within underwriting, acquisition, insurance and other expenses on our Consolidated 
Statements of Income (Loss).  We have hedged a portion of this volatility by purchasing call options on LNC stock.  Call options 
hedging vested SARs are also marked-to-market through net income.  See Note 6 for further information on our call options on 
LNC stock.  The SARs liability as of December 31, 2011, 2010 and 2009, was $1 million and reported within other liabilities on our 
Consolidated Balance Sheets.   

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The option price assumptions used for our SARs plan were as follows: 

Weighted-average fair value per SAR granted 
Assumptions: 
   Dividend yield 
   Expected volatility 
   Risk-free interest rate 
   Expected life (in years) 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 9.41    $

 7.81    $

 12.47 

 1.9 %  
 39.1 %  
 2.2 %  
 5.0   

 2.4 %  
 38.2 %  
 1.8 %  
 5.0   

 0.2 % 
 106.0 % 
 2.4 % 
 5.0 

The assumptions above are the same as those discussed for options above, except expected volatility is based on the implied 
volatility of exchange-traded securities and the expected life represents the contractual term. 

Information with respect to our SARs plan (aggregate intrinsic value shown in millions) was as follows: 

    Weighted-          

Outstanding as of December 31, 2010  
Granted - original  
Exercised (includes shares tendered)  
Forfeited or expired  
   Outstanding as of December 31, 2011  

   Weighted-     Average 
   Average
   Exercise
Price 

   Remaining      Aggregate
  Contractual     Intrinsic
     Value 
    Term 

Shares 
 715,631    $
 106,950   
 (8,818)  
 (142,438)  
 671,325    $

 47.02  
 29.97  
 16.53  
 54.14  
 43.26  

 1.89      $ 

 - 

 - 

 - 

Vested or expected to vest as of December 31, 2011 (1) 

 648,545    $

 43.78  

 1.84      $ 

Exercisable as of December 31, 2011  

 480,041    $

 49.44  

 1.30      $ 

(1) 

Includes estimated forfeitures. 

The payment for SARs exercised during the years ended December 31, 2011, 2010 and 2009, was zero. 

Restricted Stock Units 

We award restricted stock units under the incentive compensation plan, generally subject to a three-year vesting period.  
Information with respect to our restricted stock units was as follows: 

  Weighted-   
  Average   
  Grant-Date   
  Fair Value
  $

 23.38    
 30.20    
 33.36    
 25.09    
 23.94    

Shares 
 1,563,928  
 540,394  
 (206,294) 
 (118,675) 
 1,779,353  

  $

Outstanding as of December 31, 2010 
Granted 
Vested 
Forfeited 
   Outstanding as of December 31, 2011 

20.  Statutory Information and Restrictions  

The Company’s domestic life insurance subsidiaries prepare financial statements in accordance with statutory accounting principles 
(“SAP”) prescribed or permitted by the insurance departments of their states of domicile, which may vary materially from GAAP.  
Prescribed SAP includes the Accounting Practices and Procedures Manual of the National Association of Insurance 
Commissioners (“NAIC”) as well as state laws, regulations and administrative rules.  Permitted SAP encompasses all accounting 

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practices not so prescribed.  The principal differences between statutory financial statements and financial statements prepared in 
accordance with GAAP are that statutory financial statements do not reflect DAC, some bond portfolios may be carried at 
amortized cost, assets and liabilities are presented net of reinsurance, contract holder liabilities are generally valued using more 
conservative assumptions and certain assets are non-admitted. 

Our insurance subsidiaries are subject to the applicable laws and regulations of their respective states.  Changes in these laws and 
regulations could change capital levels or capital requirements for our insurance subsidiaries. 

Statutory capital and surplus, net gain (loss) from operations, after-tax, net income (loss) and dividends to LNC Parent Company 
amounts (in millions) below consists of all or a combination of the following entities: LNL, First Penn-Pacific Life Insurance 
Company, Lincoln Reinsurance Company of South Carolina, Lincoln Reinsurance Company of South Carolina II, Lincoln Life & 
Annuity Company of New York (“LLANY”), Lincoln Financial Group South Carolina Reinsurance Company, Lincoln 
Reinsurance Company of Vermont I, Lincoln Reinsurance Company of Vermont II, Lincoln Reinsurance Company of Vermont 
III and Lincoln Reinsurance Company of Vermont IV. 

U.S. capital and surplus 

U.S. net gain (loss) from operations, after-tax 
U.S. net income (loss) 
U.S. dividends to LNC Parent Company 

As of December 31, 
2010  
2011  

$

 7,264    $

 6,955   

For the Years Ended December 31, 
2009  
2010  

2011  

$

 323    $
 135   
 818   

 557    $
 432   
 684   

 913   
 (4)  
 455   

The decrease in statutory net income (loss) for the year ended December 31, 2011, from that of 2010, was primarily due to 
increased realized losses in invested assets, an increase in reserves on UL secondary guarantee products and prior year favorable tax 
items that did not repeat in the current year. 

The increase in statutory net income (loss) for the year ended December 31, 2010, from that of 2009, was primarily due to a 
significant decrease in realized losses on investments due to improving market conditions throughout 2010.     

The states of domicile of the Company’s insurance subsidiaries have adopted certain prescribed accounting practices that differ 
from those found in NAIC SAP.  These prescribed practices are the use of continuous Commissioners Annuity Reserve Valuation 
Method (“CARVM”) in the calculation of reserves as prescribed by the state of New York and the calculation of reserves on 
universal life policies based on the Indiana universal life method as prescribed by the state of Indiana.  The insurance subsidiaries 
also have several accounting practices permitted by the states of domicile that differ from those found in NAIC SAP.  Specifically, 
these are accounting for the lesser of the face amount of all amounts outstanding under an LOC and the value of the Valuation of 
Life Insurance Policies Model Regulation (“XXX”) additional statutory reserves as an admitted asset and a form of surplus and the 
use of a more conservative valuation interest rate on certain annuities as of December 31, 2011 and 2010. 

The favorable (unfavorable) effects on statutory surplus compared to NAIC statutory surplus from the use of these prescribed and 
permitted practices (in millions) were as follows: 

Calculation of reserves using the Indiana universal life method 
Calculation of reserves using continuous CARVM 
Conservative valuation rate on certain annuities 
Lesser of LOC and XXX additional reserve as surplus 

As of December 31, 
2010  
2011  

$

 270    $
 (2)  
 (20)  
 1,731   

 314   
 (5)  
 (15)  
 457   

Our insurance subsidiaries are subject to certain insurance department regulatory restrictions as to the transfer of funds and 
payment of dividends to the holding company.  Under Indiana laws and regulations, our Indiana insurance subsidiaries, including 
our primary insurance subsidiary, LNL, may pay dividends to LNC without prior approval of the Indiana Insurance Commissioner 
(the “Commissioner”), only from unassigned surplus and must receive prior approval of the Commissioner to pay a dividend if 
such dividend, along with all other dividends paid within the preceding 12 consecutive months, would exceed the statutory 
limitation.  The current statutory limitation is the greater of 10% of the insurer’s contract holders’ surplus, as shown on its last 
annual statement on file with the Commissioner or the insurer’s statutory net gain from operations for the previous 12 months, but 
in no event to exceed statutory unassigned surplus. As discussed above, we may not consider the benefit from the statutory 

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accounting principles relating to our insurance subsidiaries’ deferred tax assets in calculating available dividends.  Indiana law gives 
the Commissioner broad discretion to disapprove requests for dividends in excess of these limits.  New York, the state of domicile 
of our other major insurance subsidiary, LLANY, has similar restrictions, except that in New York it is the lesser of 10% of surplus 
to contract holders as of the immediately preceding calendar year-end or net gain from operations for the immediately preceding 
calendar year, not including realized capital gains.  We expect our domestic insurance subsidiaries could pay dividends of 
approximately $675 million in 2012 without prior approval from the respective state commissioners. 

All payments of principal and interest on the surplus notes must be approved by the respective Commissioner of Insurance. 

21.  Fair Value of Financial Instruments 

The carrying values and estimated fair values of our financial instruments (in millions) were as follows: 

Assets  
AFS securities:  
   Fixed maturity securities  
   VIEs' fixed maturity securities  
   Equity securities  
Trading securities  
Mortgage loans on real estate  
Derivative investments  
Other investments  
Cash and invested cash  
Separate account assets  

Liabilities  
Future contract benefits:  
   Indexed annuity contracts embedded derivatives  
   GLB reserves embedded derivatives  
Other contract holder funds:  
   Remaining guaranteed interest and similar contracts  
   Account values of certain investment contracts  

Short-term debt (1) 
Long-term debt  
Reinsurance related embedded derivatives  
VIEs' liabilities - derivative instruments  
Other liabilities:  
   Deferred compensation plans embedded derivatives  
   Credit default swaps  

As of December 31,  

2011  

2010  

Carrying 
Value 

Fair 
Value 

   Carrying  
   Value 

Fair 
Value 

$

 75,433    $
 700   
 139   
 2,675   
 6,942   
 3,151   
 1,069   
 4,510   
 83,477   

 75,433    $ 
 700   
 139   
 2,675   
 7,608   
 3,151   
 1,069   
 4,510   
 83,477   

 68,030    $
 584   
 197   
 2,596   
 6,752   
 1,076   
 1,038   
 2,741   
 84,630   

 68,030 
 584 
 197 
 2,596 
 7,183 
 1,076 
 1,038 
 2,741 
 84,630 

 (399)  
 (2,217)  

 (399)  
 (2,217)  

 (497)  
 (408)  

 (497)
 (408)

 (1,114)  
 (27,468)  

 (300)  
 (5,391)  
 (168)  
 (291)  

 (1,114)  
 (30,812)  

 (1,108)  
    (26,130)  

 (309)  
 (5,025)  
 (168)  
 (291)  

 (351)  
 (5,399)  
 (102)  
 (209)  

 (1,108)
 (27,142)

 (364)
 (5,512)
 (102)
 (209)

 (354)  
 (16)  

 (354)  
 (16)  

 (363)  
 (16)  

 (363)
 (16)

Benefit Plans' Assets (2) 

 1,345   

 1,345   

 1,269   

 1,269 

(1)  The difference between the carrying value and fair value of short-term debt as of December 31, 2011 and 2010, related to 

(2) 

current maturities of long-term debt.  
Included in the funded statuses of the benefit plans, which is reported in other liabilities on our Consolidated Balance Sheets.  
Refer to Note 17 for additional detail.  

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Valuation Methodologies and Associated Inputs for Financial Instruments Not Carried at Fair Value 

The following discussion outlines the methodologies and assumptions used to determine the fair value of our financial instruments 
not carried at fair value on our Consolidated Balance Sheets.  Considerable judgment is required to develop these assumptions used 
to measure fair value.  Accordingly, the estimates shown are not necessarily indicative of the amounts that would be realized in a 
one-time, current market exchange of all of our financial instruments.  

Mortgage Loans on Real Estate 

The fair value of mortgage loans on real estate is established using a discounted cash flow method based on credit rating, maturity 
and future income.  The ratings for mortgages in good standing are based on property type, location, market conditions, 
occupancy, debt-service coverage, loan-to-value, quality of tenancy, borrower and payment record.  The fair value for impaired 
mortgage loans is based on the present value of expected future cash flows discounted at the loan’s effective interest rate, the loan’s 
market price or the fair value of the collateral if the loan is collateral dependent.   

Other Investments 

The carrying value of our assets classified as other investments approximates their fair value.  Other investments include LPs and 
other privately held investments that are accounted for using the equity method of accounting. 

Other Contract Holder Funds 

Other contract holder funds include remaining guaranteed interest and similar contracts and account values of certain investment 
contracts.  The fair value for the remaining guaranteed interest and similar contracts is estimated using discounted cash flow 
calculations as of the balance sheet date.  These calculations are based on interest rates currently offered on similar contracts with 
maturities that are consistent with those remaining for the contracts being valued.  As of December 31, 2011 and 2010, the 
remaining guaranteed interest and similar contracts carrying value approximates fair value.  The fair value of the account values of 
certain investment contracts is based on their approximate surrender value as of the balance sheet date. 

Short-Term and Long-Term Debt   

The fair value of long-term debt is based on quoted market prices or estimated using discounted cash flow analysis determined in 
conjunction with our incremental borrowing rate as of the balance sheet date for similar types of borrowing arrangements where 
quoted prices are not available.  For short-term debt, excluding current maturities of long-term debt, the carrying value 
approximates fair value.   

Financial Instruments Carried at Fair Value 

We did not have any assets or liabilities measured at fair value on a nonrecurring basis as of December 31, 2011, or December 31, 
2010, and we noted no changes in our valuation methodologies between these periods.  

190 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
The following summarizes our financial instruments carried at fair value (in millions) on a recurring basis by the fair value hierarchy 
levels described above: 

As of December 31, 2011 

  Quoted 
 Prices 
in Active         

Markets for
Identical
 Assets 
(Level 1)

  Significant       Significant         

  Observable  Unobservable   Total 
      Inputs 
Fair 
    Value 
      (Level 3)

Inputs 
    (Level 2) 

  $

63     $
475    
 -    
 -    
 -    
 -    
 -    
15    
108    
37    
2    
 -    
 -    
 -    

 57,310      $ 
 18        
 636        
 7,881        
 1,566        
 -        
 4,047        
 1,042        
 592        
 46        
 2,605        
 681        
 4,510        
 83,477        

 1,888     $
1    
97    
158    
34    
102    
 -    
100    
 -    
56    
68    
 2,470    
 -    
 -    

 59,261 
 494 
 733 
 8,039 
 1,600 
 102 
 4,047 
 1,157 
 700 
 139 
 2,675 
 3,151 
 4,510 
 83,477 

Assets 
Investments: 
   Fixed maturity AFS securities: 
      Corporate bonds 
      U.S. Government bonds 
      Foreign government bonds 
      RMBS 
      CMBS 
      CDOs 
      State and municipal bonds 
      Hybrid and redeemable preferred securities 
   VIEs' fixed maturity securities 
   Equity AFS securities 
   Trading securities 
   Derivative investments 
Cash and invested cash 
Separate account assets 

         Total assets 

  $

 700     $  164,411      $ 

 4,974     $  170,085 

Liabilities 
Future contract benefits: 
   Indexed annuity contracts embedded derivatives 
   GLB reserves embedded derivatives 
Long-term debt - interest rate swap agreements 
Reinsurance related embedded derivatives 
VIEs' liabilities - derivative instruments 
Other liabilities: 
   Deferred compensation plans embedded derivatives 
   Credit default swaps 
         Total liabilities 

Benefit Plans' Assets 

  $

  $

  $

 -     $
 -    
 -    
 -    
 -    

 -    
 -    
 -     $

 -      $ 
 -        
 (319)       
 (168)       
 -        

 (399)    $

 (2,217)   
 -    
 -    
 (291)   

 (399)
 (2,217)
 (319)
 (168)
 (291)

 -        
 -        
 (487)     $ 

 (354)   
 (16)   
 (3,277)    $

 (354)
 (16)
 (3,764)

 99     $

 1,246      $ 

 -     $

 1,345 

191 

  
 
 
                                
 
                                
     
  
        
  
     
  
                                
 
     
  
        
  
     
  
                                
 
          
 
   
  
                                
                                
 
                                
 
   
   
                                
 
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
   
    
         
   
    
 
 
 
 
 
 
 
 
  
 
    
   
    
         
   
    
 
As of December 31, 2010 

  Quoted 
 Prices 

  in Active         
Markets for
Identical
 Assets 
(Level 1)

  Significant       Significant         

  Observable  Unobservable   Total 
Fair 
      Inputs 
    Value 
      (Level 3)

Inputs 
    (Level 2) 

Assets 
Investments: 
   Fixed maturity AFS securities: 
      Corporate bonds 
      U.S. Government bonds 
      Foreign government bonds 
      RMBS 
      CMBS 
      CDOs 
      State and municipal bonds 
      Hybrid and redeemable preferred securities 
   VIEs' fixed maturity securities 
   Equity AFS securities 
   Trading securities 
   Derivative investments 
Cash and invested cash 
Separate account assets 
         Total assets 

Liabilities 
Future contract benefits: 
   Indexed annuity contracts embedded derivatives 
   GLB reserves embedded derivatives 
Long-term debt - interest rate swap agreements 
Reinsurance related embedded derivatives 
VIEs' liabilities - derivative instruments 
Other liabilities: 
   Deferred compensation plans embedded derivatives 
   Credit default swaps 
         Total liabilities 

  $

  $

  $

  $

 60     $
 160    
 -    
 -    
 -    
 -    
 -    
 18    
 -    
 37    
 2    
 -    
 -    
 -    

 49,864      $ 
 3        
 395        
 8,719        
 1,944        
 2        
 3,155        
 1,260        
 584        
 68        
 2,518        
 (419)       
 2,741        
 84,630        
 277     $  155,464      $ 

 1,816     $
 2    
 113    
 119    
 109    
 172    
 -    
 119    
 -    
 92    
 76    
 1,495    
 -    
 -    

 51,740 
 165 
 508 
 8,838 
 2,053 
 174 
 3,155 
 1,397 
 584 
 197 
 2,596 
 1,076 
 2,741 
 84,630 
 4,113     $  159,854 

 -     $
 -    
 -    
 -    
 -    

 -    
 -    
 -     $

 -      $ 
 -        
 (55)       
 (102)       
 -        

 (497)    $
 (408)   
 -    
 -    
 (209)   

 (497)
 (408)
 (55)
 (102)
 (209)

 -        
 -        
 (157)     $ 

 (363)   
 (16)   
 (1,493)    $

 (363)
 (16)
 (1,650)

Benefit Plans' Assets 

  $

 116     $

 1,113      $ 

 40     $

 1,269 

192 

  
 
 
                             
  
 
                             
  
     
  
        
  
     
  
                             
  
 
     
  
        
  
     
  
                             
  
          
 
   
  
                                
                                
 
                                
 
   
   
                                
 
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
    
   
    
         
   
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
    
         
   
    
 
 
   
    
         
   
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
    
         
   
    
 
 
 
 
 
 
 
 
  
 
 
   
    
         
   
    
 
The following summarizes changes to our financial instruments carried at fair value (in millions) and classified within Level 3 of the 
fair value hierarchy.  This summary excludes any impact of amortization of DAC, VOBA, DSI and DFEL.  The gains and losses 
below may include changes in fair value due in part to observable inputs that are a component of the valuation methodology. 

For the Year Ended December 31, 2011 

Items 
  Included  
in 
Net 
Income 

  Gains  
(Losses) 
in  
OCI  
and  
  Other (1)

Beginning  
Fair 
Value 

  Purchases,  
Issuances, 
Sales, 
  Maturities, 
  Settlements,    
    Calls, 
    Net 

   Transfers 
In or  
   Out  
of  

      Level 3, 
      Net (2) 

  Ending 

Fair 
Value 

$ 

Investments: (3) 
   Fixed maturity AFS securities:  
      Corporate bonds  
      U.S. Government bonds  
      Foreign government bonds  
      RMBS  
      CMBS  
      CDOs  
      Hybrid and redeemable   
         preferred securities  
   Equity AFS securities  
   Trading securities  
   Derivative investments  
Future contract benefits: (4) 
   Indexed annuity contracts embedded   
      derivatives  
   GLB reserves embedded derivatives  
VIEs' liabilities - derivative   
   instruments (5) 
Other liabilities:  
   Deferred compensation plans embedded    
      derivatives (6) 
   Credit default swaps (7) 
            Total, net  

$ 

 1,816 
 2 
 113 
 119 
 109 
 172 

 119 
 92 
 76 
 1,495 

 (497)
 (408)

 (209)

 (363)
 (16)
 2,620 

Benefit plans' assets (8) 

$ 

 40 

$

$

$

 2 
 - 
 - 
 (3)
 (62)
 19 

 (1)
 8 
 1 
 495 

 5 
 (1,809)

 (82)

 (11)
 (7)
 (1,445)

 2 

$

$

$

$

 42 
 - 
 4 
 7 
 62 
 (17)

 (6)
 (12)
 3 
 363 

 - 
 - 

 - 

 - 
 - 
 446 

 (3)

$

$

 (138)
 (1)
 (3)
 35 
 (78)
 (72)

 (9)
 1 
 (8)
 117 

 93 
 - 

 - 

 20 
 7 
 (36)

 (39)

$ 

 166 
 - 
 (17)
 - 
 3 
 - 

 (3)
 (33)
 (4)
 - 

 - 
 - 

 - 

$

 1,888 
 1 
 97 
 158 
 34 
 102 

 100 
 56 
 68 
 2,470 

 (399)
 (2,217)

 (291)

 - 
 - 
 112 

 - 

$

$

 (354)
 (16)
 1,697 

 - 

$ 

$ 

193 

  
 
 
                                    
                                    
  
  
 
 
  
 
 
   
     
   
 
 
  
                                    
  
  
 
 
  
 
 
 
  
                                    
  
  
 
 
 
  
 
 
  
                                    
    
 
 
  
                                    
 
                                    
 
 
 
                                    
 
 
    
  
    
  
     
   
    
           
  
    
    
  
    
  
     
   
    
           
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
                                    
  
 
 
 
  
 
 
For the Year Ended December 31, 2010 

Items 
  Included  
in 
Net 
Income 

  Gains  
(Losses) 
in  
OCI  
and  
  Other (1)

Beginning  
Fair 
Value 

  Purchases, 
Issuances, 
Sales, 
  Maturities, 
  Settlements,    
    Calls, 
    Net 

   Transfers 
In or  
   Out  
of  

      Level 3, 
      Net (2) 

  Ending 

Fair 
Value 

$ 

Investments: (3) 
   Fixed maturity AFS securities:  
      Corporate bonds  
      U.S. Government bonds  
      Foreign government bonds  
      RMBS  
      CMBS  
      CDOs  
      CLNs  
      Hybrid and redeemable   
         preferred securities  
   Equity AFS securities  
   Trading securities  
   Derivative investments  
Future contract benefits: (4) 
   Indexed annuity contracts embedded  
      derivatives  
   GLB reserves embedded derivatives  
   VIEs' liabilities - derivative   
      instruments (5) 
Other liabilities:  
   Deferred compensation plans embedded      
      derivatives (6) 
   Credit default swaps (7) 
            Total, net  

$ 

 2,070    $
 3   
 92   
 136   
 259   
 153   
 322   

 156   
 88   
 91   
 1,368   

 (42)   $
 -   
 -   
 (5)  
 (47)  
 1   
 -   

 3   
 -   
 3   
 (151)  

 (419)  
 (676)  

 (81)  
 268   

 -   

 16   

 56     $
 -    
 8    
 9    
 87    
 30    
 278    

 (26)   
 8    
 (10)   
 7    

 -    
 -    

 -    

 (218)      $ 
 (4)        
 (4)        
 (17)        
 (72)        
 (12)        
 -         

 (14)        
 (4)        
 (7)        
 271         

 3         
 -         

 (50)   $
 3   
 17   
 (4)  
 (118)  
 -   
 (600)  

 -   
 -   
 (1)  
 -   

 -   
 -   

 1,816 
 2 
 113 
 119 
 109 
 172 
 - 

 119 
 92 
 76 
 1,495 

 (497)
 (408)

 -         

 (225)  

 (209)

 (332)  
 (65)  
 3,246    $

 (34)  
 7   
 (62)   $

 -    
 -    
 447     $

 3         
 42         
 (33)      $ 

 -   
 -   
 (978)   $

 (363)
 (16)
 2,620 

Benefit plans' assets (8) 

$ 

 3    $

 -    $

 3     $

 34       $ 

 -    $

 40 

194 

  
 
 
                                    
                                    
  
  
 
 
  
 
 
   
     
   
 
 
  
                                    
  
  
 
 
  
 
 
 
  
                                    
  
  
 
 
 
  
 
 
  
                                    
    
 
 
  
                                    
 
                                    
 
 
 
                                    
 
 
    
  
    
  
     
   
    
           
  
    
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
                                    
    
  
    
  
     
   
    
           
  
    
 
For the Year Ended December 31, 2009 

Items 
  Included  
in 
Net 
Income 

  Gains  
(Losses) 
in  
OCI  
and  
  Other (1)

Beginning  
Fair 
Value 

  Purchases, 
Issuances, 
Sales, 
  Maturities, 
  Settlements,    
    Calls, 
    Net 

   Transfers 
In or  
   Out  
of  

      Level 3, 
      Net (2) 

  Ending 

Fair 
Value 

$ 

Investments: (3) 
   Fixed maturity AFS securities:  
      Corporate bonds  
      U.S. Government bonds  
      Foreign government bonds  
      RMBS  
      CMBS  
      CDOs  
      CLNs  
      State and municipal bonds  
      Hybrid and redeemable preferred  
         securities  
   Equity AFS securities  
   Trading securities  
   Derivative investments  
Future contract benefits: (4) 
   Indexed annuity contracts embedded  
      derivatives  
   GLB reserves embedded derivatives   
Other liabilities:  
   Deferred compensation plans embedded      
      derivatives (6) 
   Credit default swaps (7) 
            Total, net  

$ 

 2,335    $
 3   
 60   
 179   
 244   
 151   
 50   
 125   

 117   
 94   
 81   
 2,147   

 (46)   $
 -   
 1   
 (8)  
 1   
 (35)  
 -   
 -   

 (21)  
 (8)  
 34   
 (712)  

 321     $
 -    
 2    
 36    
 59    
 61    
 272    
 -    

 49    
 26    
 -    
 (135)   

 (239)      $ 
 -         
 10         
 85         
 (45)        
 (22)        
 -         
 69         

 2         
 (24)        
 (7)        
 68         

 (301)   $
 -   
 19   
 (156)  
 -   
 (2)  
 -   
 (194)  

 9   
 -   
 (17)  
 -   

 2,070 
 3 
 92 
 136 
 259 
 153 
 322 
 - 

 156 
 88 
 91 
 1,368 

 (252)  
 (2,904)  

 (75)  
 2,228   

 -    
 -    

 (92)        
 -         

 -   
 -   

 (419)
 (676)

 (336)  
 (51)  
 2,043    $

 (63)  
 (37)  
 1,259    $

 -    
 -    
 691     $

 67         
 23         
 (105)      $ 

 -   
 -   
 (642)   $

 (332)
 (65)
 3,246 

Benefit plans' assets (8) 

$ 

 12    $

 -    $

 -     $

 (2)      $ 

 (7)   $

 3 

(1)  The changes in fair value of the interest rate swaps are offset by an adjustment to derivative investments (see Note 6). 
(2)  Transfers in or out of Level 3 for AFS and trading securities are displayed at amortized cost as of the beginning-of-period.  For 
AFS and trading securities, the difference between beginning-of-year amortized cost and beginning-of-year fair value was 
included in OCI and earnings, respectively, in prior years. 

(3)  Amortization and accretion of premiums and discounts are included in net investment income on our Consolidated 

Statements of Income (Loss).  Gains (losses) from sales, maturities, settlements and calls and OTTI are included in realized 
gain (loss) on our Consolidated Statements of Income (Loss).  

(4)  Gains (losses) from sales, maturities, settlements and calls are included in realized gain (loss) on our Consolidated Statements 

of Income (Loss). 

(5)  The changes in fair value of the credit default swaps and contingency forwards are included in realized gain (loss) on our 

Consolidated Statements of Income (Loss). 

(6)  Deferrals and subsequent changes in fair value for the participants’ investment options are reported in underwriting, 

acquisition, insurance and other expenses on our Consolidated Statements of Income (Loss). 

(7)  Gains (losses) from sales, maturities, settlements and calls are included in net investment income on our Consolidated 

Statements of Income (Loss). 

(8)  The expected return on plan assets is reported in underwriting, acquisition, insurance and other expenses on our Consolidated 

Statements of Income (Loss).   

195 

  
 
 
                                    
                                    
  
  
 
 
  
 
 
   
     
   
 
 
  
                                    
  
  
 
 
  
 
 
 
  
                                    
  
  
 
 
 
  
 
 
  
                                    
    
 
 
  
                                    
 
                                    
 
 
 
                                    
 
 
    
  
    
  
     
   
    
           
  
    
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
    
  
    
  
     
   
    
           
  
    
  
    
  
     
   
    
           
  
    
  
 
 
 
 
  
 
 
 
 
                                    
    
  
    
  
     
   
    
           
  
    
 
 
The following provides the components of the items included in issuances, sales, maturities, settlements, calls, net, excluding any 
effect of amortization of DAC, VOBA, DSI and DFEL and changes in future contract benefits (in millions) as reported above: 

Issuances

For the Year Ended December 31, 2011 
  Maturities   Settlements 

   Calls 

Sales 

$ 

Investments: 
   Fixed maturity AFS securities: 
      Corporate bonds 
      U.S. Government bonds 
      Foreign government bonds 
      RMBS 
      CMBS 
      CDOs 
      Hybrid and redeemable preferred 
         securities 
   Equity AFS securities 
   Trading securities 
   Derivative investments 
Future contract benefits: 
   Indexed annuity contracts embedded  
      derivatives 
Other liabilities: 
   Deferred compensation plans embedded    
      derivatives 
   Credit default swaps 
            Total, net 

$ 

$

 237 
 - 
 - 
 51 
 - 
 - 

 9 
 19 
 - 
 396 

$

 (216)
 - 
 (2)
 (1)
 (53)
 (33)

 (18)
 (18)
 (3)
 (2)

$

 (16)
 - 
 - 
 - 
 - 
 - 

 - 
 - 
 - 
 (277)

$ 

 (54)
 (1)
 - 
 (15)
 (24)
 (39)

 - 
 - 
 (5)
 - 

 (59)

 - 

 - 

 152 

$

 (89)
 - 
 (1)
 - 
 (1)
 - 

 - 
 - 
 - 
 - 

 - 

 - 
 - 
 653 

 - 
 7 
 (339)

 (22)

$

$

 - 
 - 
 (293)

 (17)

$

$

$

$

 20 
 - 
 34 

 - 

$ 

$ 

 - 
 - 
 (91)

 - 

$

$

Total 

 (138)
 (1)
 (3)
 35 
 (78)
 (72)

 (9)
 1 
 (8)
 117 

 93 

 20 
 7 
 (36)

 (39)

Benefit plans' assets 

$ 

 - 

The following summarizes changes in unrealized gains (losses) included in net income, excluding any impact of amortization of 
DAC, VOBA, DSI and DFEL and changes in future contract benefits, related to financial instruments carried at fair value  
classified within Level 3 that we still held (in millions): 

Investments: (1) 
   Trading securities  
   Derivative investments  
Future contract benefits: (1) 
   Indexed annuity contracts embedded derivatives   
   GLB reserves embedded derivatives   
VIEs' liabilities - derivative instruments (1) 
Other liabilities:  
   Deferred compensation plans embedded derivatives (2) 
   Credit default swaps (3) 
      Total, net   

For the Years Ended December 31, 
2009  
2010  

2011  

$

 -    $ 

 -    $

 472   

 (162)  

 (1)  
 (1,615)  
 (82)  

 44   
 419   
 16   

 (11)  
 (8)  
 (1,245)   $ 

$

 (34)  
 (12)  
 271    $

 32 
 (486)

 (17)
 2,405 
 - 

 (63)
 (14)
 1,857 

(1) 
(2) 
(3) 

Included in realized gain (loss) on our Consolidated Statements of Income (Loss).   
Included in underwriting, acquisition, insurance and other expenses on our Consolidated Statements of Income (Loss).  
Included in net investment income on our Consolidated Statements of Income (Loss).   

196 

  
 
 
                                   
                                   
 
 
    
  
    
  
    
   
    
          
  
    
    
  
    
  
    
   
    
          
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
                                   
  
 
 
 
  
 
 
 
                           
                              
  
  
    
  
    
  
    
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
 
The following provides the components of the transfers in and out of Level 3 (in millions) as reported above: 

For the Years Ended December 31, 

2011  

Transfers
In to 
Level 3 

  Transfers
  Out of 
  Level 3 

2010  

  Transfers 
In to 
  Level 3 

   Transfers
   Out of 
   Level 3 

Total 

Total 

Investments: 
   Fixed maturity AFS securities: 
      Corporate bonds 
      U.S. Government bonds 
      Foreign government bonds 
      RMBS 
      CMBS 
      CLNs 
      Hybrid and redeemable preferred 
         securities 
   Equity AFS securities 
   Trading securities 
Future contract benefits: 
   VIEs' liabilities - derivative instruments 
            Total, net  

$ 

 249    $
 -   
 -   
 -   
 4   
 -   

 18   
 2   
 1   

 (83)   $
 -   
 (17)  
 -   
 (1)  
 -   

 (21)  
 (35)  
 (5)  

 166    $
 -   
 (17)  
 -   
 3   
 -   

 (3)  
 (33)  
 (4)  

 147    $ 
 3   
 17   
 -   
 3   
 -   

 (197)   $
 -   
 -   
 (4)  
 (121)  
 (600)  

 -   
 -   
 -   

 -   
 -   
 (1)  

 (50)
 3 
 17 
 (4)
 (118)
 (600)

 - 
 - 
 (1)

 -   
 274    $

 -   
 (162)   $

 -   
 112    $

 (225)  
 (55)   $ 

 -   
 (923)   $

 (225)
 (978)

$ 

Transfers in and out of Level 3 are generally the result of observable market information on a security no longer being available or 
becoming available to our pricing vendors.  For the years ended December 31, 2011 and 2010, our corporate bonds and CMBS 
transfers in and out were attributable primarily to the securities’ observable market information being available or no longer being 
available, respectively.  For the year ended December 31, 2010, the CLNs transfer out of Level 3 and VIEs’ liabilities – derivative 
instruments transfer into Level 3 were related to new accounting guidance that is discussed in Note 2.  For the years ended 
December 31, 2011 and 2010, there were no significant transfers between Level 1 and 2 of the fair value hierarchy. 

22.  Segment Information  

We provide products and services and report results through our Annuities, Retirement Plan Services, Life Insurance and Group 
Protection segments.  We also have Other Operations, which includes the financial data for operations that are not directly related 
to the business segments.  Our reporting segments reflect the manner by which our chief operating decision makers view and 
manage the business.  The following is a brief description of these segments and Other Operations.   

The Annuities segment provides tax-deferred investment growth and lifetime income opportunities for its clients by offering 
individual fixed annuities, including indexed annuities and variable annuities.  The Retirement Plan Services segment provides 
employer-sponsored variable and fixed annuities, defined benefit, individual retirement accounts and mutual-fund based programs 
in the retirement plan marketplaces.  

The Life Insurance segment offers wealth protection and transfer opportunities through term insurance, a linked-benefit product 
(which is a UL policy linked with riders that provide for long-term care costs) and both single and survivorship versions of UL and 
VUL, including corporate-owned UL and VUL insurance and bank-owned UL and VUL insurance products.  The Group 
Protection segment offers group life, disability and dental insurance to employers, and its products are marketed primarily through 
a national distribution system of regional group offices.  These offices develop business through employee benefit brokers, third-
party administrators and other employee benefit firms.  

Other Operations includes investments related to the excess capital in our insurance subsidiaries; investments in media properties 
and other corporate investments; benefit plan net liability; the unamortized deferred gain on indemnity reinsurance related to the 
sale of reinsurance; the results of certain disability income business; a closed-block of pension business, the majority of which was 
sold on a group annuity basis, and is currently in run-off; and debt costs. 

197 

  
 
 
                                   
                                   
 
                                   
 
 
  
 
 
  
                                   
 
 
  
 
 
 
  
                                   
 
 
    
  
    
  
    
  
    
  
    
  
    
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
    
  
    
  
    
  
    
  
    
  
    
  
 
 
 
  
 
 
 
 
 
 
 
 
Segment operating revenues and income (loss) from operations are internal measures used by our management and Board of 
Directors to evaluate and assess the results of our segments.  Income (loss) from operations is GAAP net income excluding the 
after-tax effects of the following items, as applicable: 

•  Realized gains and losses associated with the following (“excluded realized gain (loss)”):  

Sale or disposal of securities;  
Impairments of securities; 

(cid:131) 
(cid:131) 
(cid:131)  Change in the fair value of derivative instruments, embedded derivatives within certain reinsurance arrangements and our 

trading securities; 

(cid:131)  Change in the fair value of the derivatives we own to hedge our GDB riders within our variable annuities;  
(cid:131)  Change in the GLB embedded derivative reserves, net of the change in the fair value of the derivatives we own to hedge 

the changes in the embedded derivative reserves; and 

(cid:131)  Changes in the fair value of the embedded derivative liabilities related to index call options we may purchase in the future 
to hedge contract holder index allocations applicable to future reset periods for our indexed annuity products accounted 
for under the Derivatives and Hedging and the Fair Value Measurements and Disclosures Topics of the FASB ASC. 
•  Change in reserves accounted for under the Financial Services – Insurance – Claim Costs and Liabilities for Future Policy 
Benefits Subtopic of the FASB ASC resulting from benefit ratio unlocking on our GDB and GLB riders (“benefit ratio 
unlocking”); 
Income (loss) from the initial adoption of new accounting standards; 
Income (loss) from reserve changes (net of related amortization) on business sold through reinsurance; 

• 
• 
•  Gain (loss) on early extinguishment of debt; 
•  Losses from the impairment of intangible assets; and 
• 

Income (loss) from discontinued operations. 

Operating revenues represent GAAP revenues excluding the pre-tax effects of the following items, as applicable: 

•  Excluded realized gain (loss); 
•  Amortization of DFEL arising from changes in GDB and GLB benefit ratio unlocking; 
•  Amortization of deferred gains arising from the reserve changes on business sold through reinsurance; and 
•  Revenue adjustments from the initial adoption of new accounting standards. 

We use our prevailing corporate federal income tax rate of 35% while taking into account any permanent differences for events 
recognized differently in our financial statements and federal income tax returns when reconciling our non-GAAP measures to the 
most comparable GAAP measure.  Operating revenues and income (loss) from operations do not replace revenues and net income 
as the GAAP measures of our consolidated results of operations. 

Segment information (in millions) was as follows: 

Revenues 
Operating revenues: 
   Annuities 
   Retirement Plan Services 
   Life Insurance 
   Group Protection 
   Other Operations 

Excluded realized gain (loss), pre-tax 
Amortization of deferred gain arising from reserve changes 
   on business sold through reinsurance, pre-tax  
Amortization of DFEL associated with benefit ratio 
   unlocking, pre-tax  

For the Years Ended December 31, 
2009  
2010  

2011  

$

 2,865    $
 1,017   
 4,739   
 1,939   
 461   

 2,654    $ 
 988   
 4,590   
 1,831   
 487   

 2,301 
 926 
 4,295 
 1,713 
 465 

 (388)  

 (146)  

 (1,200)

 3   

 -   

 3   

 -   

 3 

 (4)

      Total revenues 

$

 10,636    $

 10,407    $ 

 8,499 

198 

  
 
 
 
 
 
 
 
                               
                                
  
  
    
  
    
  
    
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
    
  
    
  
    
 
 
  
    
  
    
  
    
 
 
  
 
For the Years Ended December 31, 
2009  
2010  

2011  

Net Income (Loss) 
Income (loss) from operations: 
   Annuities 
   Retirement Plan Services 
   Life Insurance 
   Group Protection 
   Other Operations 
Excluded realized gain (loss), after-tax 
Gain (loss) on early extinguishment of debt, after-tax 
Income (expense) from reserve changes (net of related  
   amortization) on business sold through reinsurance, after-tax 
Impairment of intangibles, after-tax  
Benefit ratio unlocking, after-tax 
      Income (loss) from continuing operations, after-tax 
      Income (loss) from discontinued operations, after-tax 

$

 592    $
 167   
 604   
 101   
 (146)  
 (252)  
 (5)  

 2   
 (747)  
 (14)  
 302   
 (8)  

 484    $ 
 154   
 513   
 72   
 (186)  
 (95)  
 (3)  

 2   
 -   
 10   
 951   
 29   

         Net income (loss) 

$

 294    $

 980    $ 

 353 
 133 
 569 
 124 
 (237)
 (780)
 42 

 2 
 (710)
 89 
 (415)
 (70)

 (485)

Net Investment Income 
Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 

   Total net investment income 

Amortization of DAC and VOBA, Net of Interest 
Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
   Total amortization of DAC and VOBA, net of interest 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 1,106    $
 793   
 2,294   
 152   
 307   

 1,119    $ 
 769   
 2,186   
 141   
 326   

 1,037 
 732 
 1,975 
 127 
 307 

$

 4,652    $

 4,541    $ 

 4,178 

For the Years Ended December 31, 
2009  
2010  

2011  

$

$

 405    $
 60   
 539   
 46   
 1,050    $

 421    $ 
 79   
 538   
 46   
 1,084    $ 

 360 
 75 
 571 
 47 
 1,053 

199 

  
 
 
                                
                                
  
  
    
  
    
  
    
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
                             
                             
  
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
  
 
                             
                             
  
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
Federal Income Tax Expense (Benefit) 
Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
Excluded realized gain (loss) 
Gain (loss) on early extinguishment of debt 
Reserve changes (net of related amortization) 
   on business sold through reinsurance 
Impairment of intangibles  
Benefit ratio unlocking 

For the Years Ended December 31, 
2009  
2010  

2011  

$

 114    $
 67   
 283   
 54   
 (76)  
 (136)  
 (3)  

 1   
 -   
 (7)  

 102    $ 
 60   
 236   
 38   
 (107)  
 (51)  
 (2)  

 1   
 -   
 6   

 41 
 50 
 245 
 67 
 (143)
 (420)
 23 

 1 
 (16)
 46 

      Total federal income tax expense (benefit) 

$

 297    $

 283    $ 

 (106)

Assets 
Annuities 
Retirement Plan Services 
Life Insurance  
Group Protection 
Other Operations 

   Total assets 

As of December 31, 
2010  
2011  

$

 97,272    $ 
 28,774   
 60,544   
 3,458   
 12,858   

 91,435   
 28,562   
 56,713   
 3,254   
 13,860   

$  202,906    $   193,824   

23.  Supplemental Disclosures of Cash Flow Data 

The following summarizes our supplemental cash flow data (in millions): 

Interest paid 
Income taxes paid (received) 
Significant non-cash investing and financing transactions: 
   Business combinations: 
      Fair value of assets acquired (includes cash and invested cash) 

         Liabilities assumed 

   Business dispositions: 
      Assets disposed (includes cash and invested cash) 
      Liabilities disposed 
      Foreign currency awards released 
      Cash received  

         Gain (loss) on dispositions 

   Sale of subsidiaries/businesses: 
      Proceeds from sale of subsidiaries/businesses 
      Assets disposed (includes cash and invested cash) 

         Gain (loss) on sale of subsidiaries/businesses 

$

$

$

$

$

$

$

For the Years Ended December 31, 
2009  
2010  

2011  

 287    $
 (36)  

 282    $ 
 (107)  

 244 
 (189)

 -    $

 -    $

 -    $
 (3)  
 -   
 -   

 (3)   $

 -    $
 -   

 -    $

 -    $ 

 -    $ 

 7 

 7 

 (509)   $ 
 116   
 -   
 459   

 (8,044)
 7,457 
 54 
 314 

 66    $ 

 (219)

 4    $ 
 -   

 4    $ 

 15 
 (5)

 10 

200 

  
 
 
                             
                             
  
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
    
  
    
  
    
 
 
  
 
 
  
 
 
  
 
                             
  
                             
  
  
    
  
    
  
 
  
 
  
 
  
 
  
 
 
 
                               
                                
  
  
 
 
  
 
  
 
  
  
 
  
 
  
  
 
  
 
  
  
 
 
  
 
 
  
 
 
  
 
  
 
  
  
 
 
  
 
24.  Quarterly Results of Operations (Unaudited)  

The unaudited quarterly results of operations (in millions, except per share data) were as follows: 

2011  
Total revenues  
Total benefits and expenses  
Income (loss) from continuing operations 
Income (loss) from discontinued operations,  
   net of federal income taxes 
Net income (loss) 
Earnings (loss) per common share - basic: 
   Income (loss) from continuing operations 
   Income (loss) from discontinued operations 
   Net income (loss) 
Earnings (loss) per common share - diluted:  
   Income (loss) from continuing operations 
   Income (loss) from discontinued operations 
   Net income (loss) 

2010  
Total revenues  
Total benefits and expenses  
Income (loss) from continuing operations 
Income (loss) from discontinued operations,  
   net of federal income taxes 
Net income (loss) 
Earnings (loss) per common share - basic: 
   Income (loss) from continuing operations 
   Income (loss) from discontinued operations 
   Net income (loss) 
Earnings (loss) per common share - diluted:  
   Income (loss) from continuing operations 
   Income (loss) from discontinued operations 
   Net income (loss) 

For the Three Months Ended 

March 31, 

June 30, 

  September 30,    December 31,

$

$

 2,714    $
 2,246   
 339   

 2,804    $ 
 2,363   
 325   

 2,548    $
 2,409   
 151   

 -   
 339   

 1.08   
 -   
 1.08   

 1.05   
 -   
 1.05   

 -   
 325   

 1.04   
 -   
 1.04   

 1.01   
 -   
 1.01   

 (8)  
 143   

 0.50   
 (0.03)  
 0.47   

 0.47   
 (0.03)  
 0.44   

 2,527    $
 2,179   
 255   

 2,605    $ 
 2,275   
 252   

 2,613    $
 2,310   
 248   

 28   
 283   

 0.79   
 0.09   
 0.88   

 0.76   
 0.09   
 0.85   

 3   
 255   

 0.34   
 0.01   
 0.35   

 0.32   
 0.01   
 0.33   

 (2)  
 246   

 0.79   
 (0.01)  
 0.78   

 0.76   
 (0.01)  
 0.75   

 2,570 
 3,019 
 (513)

 - 
 (513)

 (1.73)
 - 
 (1.73)

 (1.73)
 - 
 (1.73)

 2,662 
 2,409 
 196 

 - 
 196 

 0.62 
 - 
 0.62 

 0.60 
 - 
 0.60 

201 

  
 
 
 
                          
                          
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
 
 
  
 
    
  
    
  
    
  
    
 
 
  
 
 
 
  
 
 
 
  
 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  

None. 

Item 9A.  Controls and Procedures  

(a)  Conclusions Regarding Disclosure Controls and Procedures  

We maintain disclosure controls and procedures, which are designed to ensure that information required to be disclosed in the 
reports we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, 
summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that 
such information is accumulated and communicated to the Company’s management, including our Chief Executive Officer and 
Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.  As of the end of the period required 
by this report, we, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, 
conducted an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) of the 
Exchange Act).  Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our 
disclosure controls and procedures are effective in timely alerting them to material information relating to us and our consolidated 
subsidiaries required to be disclosed in our periodic reports under the Exchange Act.  

(b)  Management’s Report on Internal Control Over Financial Reporting  

Management’s Report on Internal Control Over Financial Reporting is included on page 115 of “Item 8.  Financial Statements and 
Supplementary Data” and is incorporated herein by reference.  

A control system, no matter how well designed and operated, can provide only reasonable assurance that the control system’s 
objectives will be met.  Further, because of the inherent limitations in all control systems, no evaluation of controls can provide 
absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, 
within the company have been detected.  Projections of any evaluation of controls’ effectiveness to future periods are subject to 
risks.  Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance 
with policies or procedures.  

(c)  Changes in Internal Control Over Financial Reporting  

There was no change in our internal control over financial reporting (as that term is defined in rules 13a-15(f) and 15d-15(f) under 
the Exchange Act) that occurred during the quarter ended December 31, 2011, that has materially affected, or is reasonably likely 
to materially affect, our internal control over financial reporting. 

Item 9B.  Other Information  

None. 

Item 10.  Directors, Executive Officers and Corporate Governance  

PART III 

Information for this item relating to officers of LNC is incorporated by reference to “Part I – Executive Officers of the 
Registrant.”  Information for this item relating to directors of LNC is incorporated by reference to the sections captioned 
“GOVERNANCE OF THE COMPANY – Our Corporate Governance Guidelines,” “GOVERNANCE OF THE COMPANY 
– Director Nomination Process,” “THE BOARD OF DIRECTORS AND COMMITTEES – Current Committee Membership 
and Meetings Held During 2012,” “THE BOARD OF DIRECTORS AND COMMITTEES – Audit Committee,” “ITEM 1 – 
Election of Directors,” “SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE” and “GENERAL – 
Shareholder Proposals” of LNC’s Proxy Statement for the Annual Meeting scheduled for May 24, 2012.  

We have adopted a code of ethics, which we refer to as our “Code of Conduct,” that applies, among others, to our principal 
executive officer, principal financial officer, principal accounting officer or controller and other persons performing similar 
functions.  The Code of Conduct is posted on our Internet website (www.lincolnfinancial.com).  LNC will provide to any person 
without charge, upon request, a copy of such code.  Requests for the Code of Conduct should be directed to:  Corporate Secretary, 
Lincoln National Corporation, 150 N. Radnor Chester Road, Suite A305, Radnor, PA 19087.  We intend to disclose any 
amendment to or waiver from the provisions of our Code of Conduct that applies to our directors and executive officers on our 
website, www.lincolnfinancial.com.  

202 

  
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
Item 11.  Executive Compensation  

Information for this item is incorporated by reference to the sections captioned “EXECUTIVE COMPENSATION,” 
“COMPENSATION OF DIRECTORS” and “COMPENSATION COMMITTEE INTERLOCKS AND INSIDER 
PARTICIPATION” of LNC’s Proxy Statement for the Annual Meeting scheduled for May 24, 2012. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  

Information for this item is incorporated by reference to the section captioned “SECURITY OWNERSHIP” of LNC’s Proxy 
Statement for the Annual Meeting scheduled for May 24, 2012. 

Securities Authorized for Issuance Under Equity Compensation Plans 

The table below provides information as of December 31, 2011, regarding securities authorized for issuance under LNC’s equity 
compensation plans.  See Note 19 to the consolidated financial statements included in “Part II – Item 8. Financial Statements and 
Supplementary Data” of this Form 10-K for a brief description of our equity compensation plans. 

Number of 
securities to be
issued upon 
exercise of 
outstanding 
options, 
warrants 
and rights 
(a) 

  Weighted- 

average 
exercise 
price of 
outstanding 
options, 
warrants 
and rights 
(b) 

Number of   
securities remaining   
available for future  
issuance under  
equity compensation  
plans (excluding  
securities reflected  
in column (a))  
(c) 

Plan Category 
Equity compensation plans approved by shareholders 
Equity compensation plans not approved by shareholders 
   Total  

 7,183,136  (1)(2) $

 - 
 7,183,136 

$

 40.32 
-
 40.32 

 11,190,459  (3) 

-
 11,190,459 

(1)  This amount excludes outstanding stock options assumed in connection with our acquisition of Jefferson-Pilot Corporation 

(“JP”) as follows:  

• 

• 

3,804,009 shares to be issued upon exercise of outstanding options as of December 31, 2011, under the JP Long-Term Stock 
Incentive Plan with a weighted-average exercise price of $46.87; and 
73,712 shares to be issued upon exercise of outstanding options as of December 31, 2011, under the JP Non-Employee 
Directors Stock Option Plan with a weighted-average exercise price of $65.74. 

(2)  This amount includes the following: 

•  Outstanding options of 2,580,687;  
•  Outstanding long-term incentive awards of 1,557,531, of which 1,162,633 represent options with performance conditions and 
394,898 represent the number of performance shares based on the maximum amounts potentially payable under the awards in 
stock options and shares (including potential dividend equivalents).  The long-term incentive awards have not been earned as 
of December 31, 2011.  The number of options and shares, if any, to be issued pursuant to such awards will be determined 
based on our, and in some cases, our subsidiaries performance over the applicable three-year performance period (target 
amounts are set forth in Note 19 to the consolidated financial statements, included in Part II – Item 8 of the Form 10-K for 
the year ended December 31, 2011.  Since the shares that may be received in payment of the awards have no exercise price, 
they are not included in the weighted-average exercise price calculation in column (b) above.  The long-term incentive awards 
are all issued under the LNC 2009 Amended and Restated Incentive Compensation Plan (“ICP”);  

•  Outstanding restricted stock units of 1,779,353; and 
•  Outstanding deferred stock units of 1,265,565, which are not included in Note 19 to the consolidated financial statements, 

included in Part II – Item 8 of the Form 10-K for the year ended December 31, 2011.   

(3) 

Includes up to 10,920,004 securities available for issuance in connection with restricted stock, restricted stock units, 
performance stock units, deferred stock, and deferred stock unit awards under the ICP.  Shares that may be issued in payment 
of awards, other than options and stock appreciation rights, granted between May 12, 2005, and May 13, 2009, reduce the 

203 

  
 
  
 
 
  
 
 
 
           
  
 
           
  
 
 
           
  
 
 
           
  
 
              
  
 
              
  
 
 
           
  
 
              
  
 
              
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
 
  
 
 
 
number of securities remaining available for future issuance under equity compensation plans at a ratio of 3.25-to-1.  Shares 
that may be issued in payment of awards, other than options and stock appreciation rights, granted after May 13, 2009, reduce 
the number of securities remaining available for future issuance under equity compensation plans at a ratio of 1.63-to-1.  
Shares that may be issued in payment of awards granted prior to May 12, 2005, and grants for options and stock appreciation 
rights, reduce the number of securities remaining available for future issuance under equity compensation plans on a 1-for-1 
basis.  Also includes up to 270,455 securities available for issuance in connection with deferred stock units under the Deferred 
Compensation Plan for Non-Employee Directors. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence  

Information for this item is incorporated by reference to the sections captioned “RELATED PARTY TRANSACTIONS” and 
“GOVERNANCE OF THE COMPANY – Director Independence” of LNC’s Proxy Statement for the Annual Meeting 
scheduled for May 24, 2012.  

Item 14.  Principal Accounting Fees and Services  

Information for this item is incorporated by reference to the sections captioned “ITEM 2 – RATIFICATION OF THE 
APPOINTMENT OF THE INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM – Independent Registered 
Public Accounting Firm Fees and Services” and “ITEM 2 – RATIFICATION OF THE APPOINTMENT OF THE 
INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM – Audit Committee Pre-Approval Policy” of LNC’s Proxy 
Statement for the Annual Meeting scheduled for May 24, 2012. 

Item 15.  Exhibits, Financial Statement Schedules 

(a)  (1) Financial Statements  

PART IV  

The following Consolidated Financial Statements of Lincoln National Corporation are included in Part II – Item 8:  

Management Report on Internal Control Over Financial Reporting 

Reports of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets – December 31, 2011 and 2010

Consolidated Statements of Income (Loss) – Years ended December 31, 2011, 2010 and 2009 

Consolidated Statements of Stockholders’ Equity – Years ended December 31, 2011, 2010 and 2009 

Consolidated Statements of Cash Flows – Years ended December 31, 2011, 2010 and 2009 

Notes to Consolidated Financial Statements 

(a)  (2) Financial Statement Schedules  

The Financial Statement Schedules are listed in the Index to Financial Statement Schedules on page FS-1, which is incorporated 
herein by reference.  

(a)  (3) Listing of Exhibits  

The Exhibits are listed in the Index to Exhibits beginning on page E-1, which is incorporated herein by reference.  

(c) The Financial Statement Schedules for Lincoln National Corporation begin on page FS-2, which are incorporated herein by 
reference. 

204 

  
 
 
  
  
  
 
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, LNC has duly caused this report to be 
signed on its behalf by the undersigned, thereunto duly authorized.  

SIGNATURES 

   Date:  February 23, 2012 

  LINCOLN NATIONAL CORPORATION 

By:

                              /s/ Randal J. Freitag                                    
Randal J. Freitag 
Executive Vice President and Chief Financial Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 
on behalf of the registrant and in the capacities indicated on February 23, 2012. 

Title 

President, Chief Executive Officer and Director
(Principal Executive Officer) 

Executive Vice President and Chief Financial Officer
(Principal Financial Officer) 

Senior Vice President and Chief Accounting Officer
(Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Signature 

/s/ Dennis R. Glass 
Dennis R. Glass 

/s/ Randal J. Freitag  
Randal J. Freitag 

/s/ Douglas N. Miller 
Douglas N. Miller 

/s/ William J. Avery 
William J. Avery 

/s/ William H. Cunningham 
William H. Cunningham 

/s/ George W. Henderson, III 
George W. Henderson, III 

/s/ Eric G. Johnson 
Eric G. Johnson 

/s/ Gary C. Kelly 
Gary C. Kelly 

/s/ M. Leanne Lachman 
M. Leanne Lachman 

/s/ Michael F. Mee 
Michael F. Mee 

/s/ William Porter Payne 
William Porter Payne 

/s/ Patrick S. Pittard 
Patrick S. Pittard 

/s/ Isaiah Tidwell 
Isaiah Tidwell 

205 

  
 
 
  
       
 
  
 
 
 
 
 
  
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
Index to Financial Statement Schedules  

  I  – Summary of Investments – Other than Investments in Related Parties
 II  – Condensed Financial Information of Registrant
III  – Supplementary Insurance Information 
IV  – Reinsurance 
 V  – Valuation and Qualifying Accounts 

FS-2
FS-3
FS-6
FS-8
FS-9

All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange 
Commission are not required under the related instructions, are inapplicable, or the required information is included in the 
consolidated financial statements, and therefore omitted.  See “Part II – Item 7. Management’s Discussion and Analysis of 
Financial Condition and Results of Operations – Critical Accounting Policies and Estimates” on page 40 for more detail on items 
contained within these schedules. 

FS-1 

  
 
  
  
LINCOLN NATIONAL CORPORATION  
SCHEDULE I – CONSOLIDATED SUMMARY OF INVESTMENTS – OTHER THAN INVESTMENTS IN  
RELATED PARTIES  
(in millions) 

Column A  

   Column B    Column C    Column D

Type of Investment  
Available-For-Sale Fixed Maturity Securities (1) 
Bonds:  
   U.S. government and government agencies and authorities  
   States, municipalities and political subdivisions  
   Mortgage-backed securities  
   Foreign governments  
   Public utilities  
   Convertibles and bonds with warrants attached  
   All other corporate bonds  
Hybrid and redeemable preferred securities  
Variable interest entities  
      Total available-for-sale fixed maturity securities   

Available-For-Sale Equity Securities (1) 
Common stocks:  
   Banks, trusts and insurance companies  
   Industrial, miscellaneous and all other  
   Nonredeemable preferred securities  
      Total available-for-sale equity securities   
Trading securities  
Mortgage loans on real estate  
Real estate  
Policy loans  
Derivative instruments  
Other investments  
         Total investments  

As of December 31, 2011 
Fair 
   Value 

  Carrying
Value 

Cost 

   $

 439    $ 

 494    $

 3,490   
 9,332   
 668   
 10,644   
 5   
 43,133   
 1,277   
 673   
 69,661   

 87   
 12   
 36   
 135   
 2,301   
 6,942   
 137   
 2,884   
 1,668   
 1,069   
 84,797   

 4,047   
 9,639   
 733   
 12,074   
 1   
 47,288   
 1,157   
 700   
 76,133   

 87   
 4   
 48   
 139   
 2,675   
 7,608   
N/A  
N/A  
 3,151   
 1,069   

   $

   $

 494 
 4,047 
 9,639 
 733 
 12,074 
 1 
 47,288 
 1,157 
 700 
 76,133 

 87 
 4 
 48 
 139 
 2,675 
 6,942 
 137 
 2,884 
 3,151 
 1,069 
 93,130 

(1) 

Investments deemed to have declines in value that are other-than-temporary are written down or reserved for to reduce the 
carrying value to their estimated realizable value. 

FS-2 

  
 
                              
  
                             
 
 
  
 
 
  
    
  
    
  
    
  
    
  
    
  
    
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
 
  
 
  
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
    
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT 
BALANCE SHEETS 
(Parent Company Only) (in millions, except share data) 

ASSETS  
Investments in subsidiaries (1) 
Derivative investments  
Other investments    
Cash and invested cash  
Loans and accrued interest to subsidiaries (1) 
Other assets  
         Total assets  

LIABILITIES AND STOCKHOLDERS' EQUITY  
Liabilities  
Common and preferred dividends payable  
Short-term debt  
Long-term debt  
Loans from subsidiaries (1) 
Other liabilities  
      Total liabilities  

Contingencies and Commitments  

Stockholders' Equity  
Preferred stock - 10,000,000 shares authorized; Series A  
Common stock - 800,000,000 shares authorized  
Retained earnings  
Accumulated other comprehensive income (loss)  
      Total stockholders' equity  
         Total liabilities and stockholders' equity  

(1)  Eliminated in consolidation.  

As of December 31, 
2010  
2011  

 16,818    $
 305   
 29   
 622   
 2,605   
 286   
 20,665    $

 15,485 
 55 
 135 
 582 
 2,759 
 257 
 19,273 

 23    $
 300   
 5,641   
 58   
 479   
 6,501   

 16 
 350 
 5,649 
 - 
 452 
 6,467 

 -   
 7,590   
 4,126   
 2,448   
 14,164   
 20,665    $

 - 
 8,124 
 3,934 
 748 
 12,806 
 19,273 

$ 

$ 

$ 

$ 

FS-3 

  
 
                           
                           
 
    
  
 
  
  
 
  
 
  
 
  
 
  
 
    
  
    
    
  
    
  
 
  
 
  
 
  
 
  
 
    
  
    
    
  
    
  
 
  
 
  
 
  
 
  
 
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)  
STATEMENTS OF INCOME  
 (Parent Company Only) (in millions) 

For the Years December 31, 
2010  

2011  

2009  

Revenues  
Dividends from subsidiaries (1) 
Interest from subsidiaries (1) 
Net investment income  
Realized gain (loss)  
Other revenue  
   Total revenues  
Expenses  
Operating and administrative  
Interest - subsidiaries (1) 
Interest - other  
   Total expenses  
      Income (loss) before federal income taxes, equity in income (loss) of   
         subsidiaries, less dividends  
      Federal income tax expense (benefit)  
         Income (loss) before equity in income (loss) of subsidiaries, less dividends  
         Equity in income (loss) of subsidiaries, less dividends  

            Net income (loss)  

(1)  Eliminated in consolidation.  

$

 875    $ 
 125   
 2   
 (3)  
 -   
 999   

 712    $
 99   
 -   
 (4)  
 5   
 812   

 2   
 5   
 310   
 317   

 682   
 (68)  
 750   
 (456)  

 99   
 6   
 290   
 395   

 417   
 (106)  
 523   
 457   

 767 
 94 
 (5)
 1 
 1 
 858 

 26 
 8 
 195 
 229 

 629 
 (50)
 679 
 (1,164)

$

 294    $ 

 980    $

 (485)

FS-4 

  
 
                                 
                                
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)  
STATEMENTS OF CASH FLOWS  
(Parent Company Only) (in millions) 

For the Years December 31, 
2010  

2011  

2009  

Cash Flows from Operating Activities  
Net income (loss)  
Adjustments to reconcile net income (loss) to net cash provided by   
   operating activities:  
      Equity in (income) loss of subsidiaries greater than distributions (1) 
      Realized (gain) loss  
      Change in fair value of equity collar  
      Change in legal accruals  
      Change in federal income tax accruals  
      (Gain) loss on early extinguishment of debt  
      Other  
         Net cash provided by (used in) operating activities  

Cash Flows from Investing Activities  
Purchases of investments  
Sales or maturities of investments  
Capital contribution to subsidiaries (1) 
Proceeds from sale of subsidiaries/businesses, net of cash disposed  
         Net cash provided by (used in) investing activities  

Cash Flows from Financing Activities  
Payment of long-term debt, including current maturities  
Issuance of long-term debt, net of issuance costs  
Increase (decrease) in commercial paper, net  
Increase (decrease) in loans from subsidiaries, net (1) 
Increase (decrease) in loans to subsidiaries, net (1) 
Common stock issued for benefit plans and excess tax benefits  
Issuance (redemption) of Series B preferred stock and issuance (repurchase   
   and cancellation) of associated common stock warrants  
Issuance of common stock  
Repurchase of common stock  
Dividends paid to common and preferred stockholders  
         Net cash provided by (used in) financing activities  

            Net increase (decrease) in cash and invested cash  
            Cash and invested cash as of beginning-of-year  

               Cash and invested cash as of end-of-year  

(1)  Eliminated in consolidation.  

$

 294    $ 

 980    $

 (485)

 456   
 3   
 -   
 (70)  
 32   
 8   
 (22)  
 701   

 -   
 105   
 (17)  
 -   
 88   

 (525)  
 300   
 (100)  
 58   
 154   
 1   

 -   
 -   
 (575)  
 (62)  
 (749)  

 40   
 582   

 (457)  
 4   
 -   
 70   
 (190)  
 5   
 (22)  
 390   

 -   
 -   
 (125)  
 459   
 334   

 (405)  
 749   
 1   
 (97)  
 (683)  
 -   

 (998)  
 368   
 (25)  
 (42)  
 (1,132)  

 (408)  
 990   

$

 622    $ 

 582    $

 1,164 
 (1)
 3 
 - 
 (69)
 (64)
 (4)
 544 

 (50)
 37 
 (1,260)
 320 
 (953)

 (522)
 788 
 (216)
 (291)
 - 
 - 

 950 
 652 
 - 
 (79)
 1,282 

 873 
 117 

 990 

FS-5 

  
 
                                 
                                
  
  
    
  
    
  
    
    
  
    
  
    
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
    
  
    
  
    
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE III – CONSOLIDATED SUPPLEMENTARY INSURANCE INFORMATION 
 (in millions) 

Column A 

   Column B    Column C   Column D       Column E    Column F

Segment 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Future 
   DAC and   Contract
   Benefits

VOBA 

     Other 
     Contract
  Unearned       Holder 
Premiums (1)     Funds 

  Insurance
   Premiums

As of or For the Year Ended December 31, 2011 
 20,701    $
 13,624   
 34,066   
 236   
 839   
 69,466    $

 3,642     $
 7    
 7,984    
 1,742    
 6,438    
 19,813     $

 -       $ 
 -         
 -         
 -         
 -         
 -       $ 

 2,318    $
 331   
 5,348   
 194   
 -   
 8,191    $

As of or For the Year Ended December 31, 2010 
 20,135    $
 12,773   
 32,386   
 256   
 857   
 66,407    $

 1,707     $
 2    
 7,606    
 1,620    
 6,592    
 17,527     $

 -       $ 
 -         
 -         
 -         
 -         
 -       $ 

 2,250    $
 360   
 6,145   
 175   
 -   
 8,930    $

As of or For the Year Ended December 31, 2009 
 19,014    $
 12,240   
 30,616   
 181   
 913   
 62,964    $

 1,991     $
 3    
 7,108    
 1,459    
 6,584    
 17,145     $

 -       $ 
 -         
 -         
 -         
 -         
 -       $ 

 2,381    $
 538   
 6,432   
 159   
 -   
 9,510    $

 74 
 - 
 441 
 1,778 
 1 
 2,294 

 53 
 - 
 439 
 1,682 
 2 
 2,176 

 89 
 - 
 392 
 1,579 
 4 
 2,064 

   $

   $

   $

   $

   $

   $

(1)  Unearned premiums are included in Column E, other contract holder funds. 

FS-6 

  
 
                          
  
  
 
  
  
  
 
  
  
  
                             
  
 
  
 
   
  
 
 
  
                             
  
                             
  
 
  
  
 
  
 
 
  
       
  
  
 
  
                             
  
  
 
 
  
 
 
  
 
 
  
 
 
                             
  
    
  
  
   
  
          
  
  
                             
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
                             
  
    
  
  
   
  
          
  
  
                             
  
  
 
 
  
 
 
  
 
 
  
 
 
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE III – CONSOLIDATED SUPPLEMENTARY INSURANCE INFORMATION (Continued) 
(in millions) 

Column A 

  Column G    Column H    Column I       Column J    Column K

Segment 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Annuities 
Retirement Plan Services 
Life Insurance 
Group Protection 
Other Operations 
   Total 

Net 
Investment 
Income 

  Benefits

and 
Interest 

  Amortization       
    of DAC 

and 

  Credited     VOBA 

      Other 
     Operating     Premiums
  Written 
   Expenses (2)

As of or For the Year Ended December 31, 2011 
 841      $
 284     
 409     
 420     
 453     
 2,407      $

 405       $ 
 60         
 539         
 46         
 -         
 1,050       $ 

 934     $
 439    
 2,904    
 1,317    
 239    
 5,833     $

 1,106    $
 793   
 2,294   
 152   
 307   
 4,652    $

As of or For the Year Ended December 31, 2010 
 749      $
 253     
 370     
 376     
 526     
 2,274      $

 421       $ 
 79         
 538         
 46         
 -         
 1,084       $ 

 884     $
 440    
 2,933    
 1,300    
 258    
 5,815     $

 1,119    $
 769   
 2,186   
 141   
 326   
 4,541    $

As of or For the Year Ended December 31, 2009 
 632      $
 227     
 352     
 355     
 372     
 1,938      $

 360       $ 
 75         
 571         
 47         
 -         
 1,053       $ 

 783     $
 433    
 2,558    
 1,120    
 405    
 5,299     $

 1,037    $
 732   
 1,975   
 127   
 307   
 4,178    $

   $

   $

   $

   $

   $

   $

 - 
 - 
 - 
 - 
 - 
 - 

 - 
 - 
 - 
 - 
 - 
 - 

 - 
 - 
 - 
 - 
 - 
 - 

(2)  Excludes impairment of intangibles of $747 million and $730 million for the years ended December 31, 2011 and 2009, 

respectively.  The allocation of expenses between investments and other operations is based on a number of assumptions and 
estimates.  Results would change if different methods were applied. 

FS-7 

  
 
                             
  
 
  
  
     
  
                             
  
 
     
  
                            
   
  
                             
  
 
  
 
 
  
     
  
        
  
     
  
                             
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
                             
  
  
  
  
   
  
          
    
  
                             
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
                             
  
  
  
  
   
  
          
    
  
                             
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE IV – CONSOLIDATED REINSURANCE 
(in millions) 

Column A  

  Column B    Column C    Column D       Column E    Column F  

Description  

Gross 
Amount

    Other 
  Companies Companies 

      Net 

   Amount

to Net 

    Ceded 

  Assumed 

to 

from 
    Other 

  Percentage
  of Amount
  Assumed 

Individual life insurance in force (1) 
Premiums:  
   Life insurance and annuities (2) 
   Accident and health insurance  

      Total premiums  

Individual life insurance in force (1) 
Premiums:  
   Life insurance and annuities (2) 
   Accident and health insurance  
      Total premiums  

Individual life insurance in force (1) 
Premiums:  
   Life insurance and annuities (2) 
   Accident and health insurance  

      Total premiums  

As of or For the Year Ended December 31, 2011 

   $  881,100     $  331,700     $

 2,800      $   552,200    

0.5 %  

 5,811    
 1,186    

 1,252    
 24    

 10        
 -        

 4,569    
 1,162    

0.2 %  
0.0 %  

   $

 6,997     $

 1,276     $

 10      $ 

 5,731       

As of or For the Year Ended December 31, 2010 

   $  842,300     $  337,800     $

 3,000      $   507,500    

0.6 %  

 5,458    
 1,141    
 6,599     $

 1,170    
 32    
 1,202     $

 13        
 -        
 13      $ 

 4,301    
 1,109    
 5,410       

   $

0.3 %  
0.0 %  

As of or For the Year Ended December 31, 2009 

   $  799,900     $  342,600     $

 3,000      $   460,300    

0.7 %  

 5,025    
 1,099    

 1,126    
 22    

 10        
 -        

 3,909    
 1,077    

0.3 %  
0.0 %  

   $

 6,124     $

 1,148     $

 10      $ 

 4,986       

(1) 
(2) 

Includes Group Protection segment and Other Operations in force amounts. 
Includes insurance fees on universal life and other interest-sensitive products.  

FS-8 

  
 
                          
  
 
  
  
                          
  
 
   
   
     
 
                          
  
  
   
 
                           
  
 
  
     
  
     
  
        
  
   
  
    
                           
  
 
  
    
   
    
   
    
         
   
    
  
 
 
 
  
 
 
 
    
                           
  
    
   
    
   
    
         
      
    
                           
  
 
  
    
   
    
   
    
         
   
    
  
 
 
 
  
 
 
 
    
                           
  
    
   
    
   
    
         
      
    
                           
  
 
  
    
   
    
   
    
         
   
    
  
 
 
 
  
 
 
 
    
 
LINCOLN NATIONAL CORPORATION 
SCHEDULE V – CONSOLIDATED VALUATION AND QUALIFYING ACCOUNTS  
(in millions) 

Column A 

    Column B   

Column C 
Additions 

     Column D    Column E

Description 

of-Year 

    Balance at   Charged to 
  Beginning-

  Costs 
  Expenses (1)

    Charged 
  to Other 

    Balance
  Accounts -  Deductions -    at End- 
  of-Year 
   Describe (2)

  Describe 

Deducted from asset accounts: 
   Reserve for mortgage loans on real estate 

    $

 13     $

 24      $

 -      $ 

 (6)     $

 31 

For the Year Ended December 31, 2011 

Deducted from asset accounts: 
   Reserve for mortgage loans on real estate 

    $

 22     $

 18      $

 -      $ 

 (27)     $

 13 

For the Year Ended December 31, 2010 

Deducted from asset accounts: 
   Reserve for mortgage loans on real estate 

    $

 -     $

 35      $

 -      $ 

 (13)     $

 22 

For the Year Ended December 31, 2009 

(1)  Excludes charges for the direct write-off assets.  
(2)  Deductions reflect sales, foreclosures of the underlying holdings or change in reserves. 

FS-9 

  
 
                      
   
    
 
   
 
        
  
     
  
                      
        
 
                      
   
                       
   
 
  
     
  
     
  
        
  
     
  
                       
   
   
 
  
     
  
     
  
        
  
     
  
                       
   
 
  
     
  
     
  
        
  
     
  
                       
   
   
 
  
     
  
     
  
        
  
     
  
                       
   
 
  
     
  
     
  
        
  
     
  
                       
   
   
 
  
     
  
     
  
        
  
     
  
 
INDEX TO EXHIBITS 

2.1 

2.2 

Stock Purchase Agreement between Lincoln Financial Media Company and Raycom Holdings, LLC is incorporated by 
reference to Exhibit 2.3 to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2007.*** 

Purchase and Sale Agreement By and Among LNC, Lincoln National Investment Companies, Inc. and Macquarie Bank 
Limited, dated as of August 18, 2009 is incorporated by reference to Exhibit 2.1 to LNC’s Quarterly Report on Form 10-
Q (File No. 1-6028) for the quarter ended September 30, 2009.*** 

3.1 

LNC Restated Articles of Incorporation are incorporated by reference to Exhibit 3.1 to LNC’s Form 8-K (File No. 1-
6028) filed with the SEC on August 17, 2010. 

3.2  Articles of Amendment to the Restated Articles of Incorporation of LNC dated May 26, 2011 are incorporated by 

reference to Exhibit 3.1 of LNC’s Form 8-K (File No. 1-6028) filed with the SEC on May 31, 2011. 

3.3  Amended and Restated Bylaws of LNC (effective May 31, 2011) are incorporated by reference to Exhibit 3.3 to LNC’s 

Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2011. 

4.1 

4.2 

4.3 

4.4 

4.5 

Indenture of LNC, dated as of September 15, 1994, between LNC and The Bank of New York, as trustee, is 
incorporated by reference to Exhibit 4(c) to LNC’s Registration Statement on Form S-3/A (File No. 33-55379) filed with 
the SEC on September 15, 1994. 

First Supplemental Indenture, dated as of November 1, 2006, to Indenture dated as of September 15, 1994 is 
incorporated by reference to Exhibit 4.4 to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2006.

Junior Subordinated Indenture, dated as of May 1, 1996, between LNC and The Bank of New York Trust Company, 
N.A. (successor in interest to J.P. Morgan Trust Company and The First National Bank of Chicago) is incorporated by 
reference to Exhibit 4(j) to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2001. 

First Supplemental Indenture, dated as of August 14, 1998, to Junior Subordinated Indenture dated as of May 1, 1996 is 
incorporated by reference to Exhibit 4.3 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on August 27, 1998. 

Second Supplemental Junior Subordinated Indenture, dated April 20, 2006, to Junior Subordinated Indenture, dated as 
of May 1, 1996, is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on 
April 20, 2006. 

4.6  Third Supplemental Junior Subordinated Indenture dated May 17, 2006, to Junior Subordinated Indenture, dated as of 

May 1, 1996, is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on 
May 17, 2006. 

4.7 

4.8 

Fourth Supplemental Junior Subordinated Indenture, dated as of November 1, 2006, to Junior Subordinated Indenture, 
dated May 1, 1996, is incorporated by reference to Exhibit 4.9 to LNC’s Form 10-K (File No. 1-6028) for the year ended 
December 31, 2006. 

Fifth Supplemental Junior Subordinated Indenture, dated as of March 13, 2007, to Junior Subordinated Indenture, dated 
May 1, 1996, is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on 
March 13, 2007. 

4.9 

Senior Indenture, dated as of March 10, 2009, between LNC and the Bank of New York Mellon, is incorporated by 
reference to LNC’s Form S-3ASR (File No. 333-157822) filed with the SEC on March 10, 2009. 

4.10 

Junior Subordinated Indenture, dated as of March 10, 2009, between LNC and the Bank of New York Mellon, is 
incorporated by reference to LNC’s Form S-3ASR (File No. 333-157822) filed with the SEC on March 10, 2009. 

4.11 

Indenture, dated as of November 21, 1995, between Jefferson-Pilot Corporation and U.S. National Bank Association (as 
successor in interest to Wachovia Bank, National Association), is incorporated by reference to Exhibit 4.7 to LNC’s 
Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2006. 

4.12  Third Supplemental Indenture, dated as of January 27, 2004, to Indenture dated as of November 21, 1995, is 

incorporated by reference to Exhibit 4.8 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2006.  

E-1 

  
 
 
   
 
 
 
   
   
   
   
   
   
   
   
 
   
 
   
4.13  Fourth Supplemental Indenture, dated as of January 27, 2004, to Indenture dated as of November 21, 1995, is 

incorporated by reference to Exhibit 4.9 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2006. 

4.14  Fifth Supplemental Indenture, dated as of April 3, 2006, to Indenture, dated as of November 21, 1995, incorporated by 

reference to Exhibit 10.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on April 3, 2006. 

4.15 

Sixth Supplemental Indenture, dated as of March 1, 2007, to Indenture dated as of November 21, 1995, is incorporated 
by reference to Exhibit 4.4 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended March 31, 2007. 

4.16  Form of 7% Notes due March 15, 2018 incorporated by reference to Exhibit 4.2 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on March 24, 1998. 

4.17  Form of 6.20% Note dated December 7, 2001 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 

1-6028) filed with the SEC on December 11, 2001. 

4.18  Form of 6.75% Trust Preferred Security Certificate is incorporated by reference to Exhibit 4.2 to LNC’s Form 8-K (File 

No. 1-6028) filed with the SEC on September 16, 2003. 

4.19  Form of 6.75% Junior Subordinated Deferrable Interest Debentures, Series F is incorporated by reference to Exhibit 4.3 

to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on September 16, 2003. 

4.20  Form of 4.75% Note due February 15, 2014 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-

6028) filed with the SEC on February 4, 2004. 

4.21  Form of 7% Capital Securities due 2066 of LNC is incorporated by reference to Exhibit 4.2 to LNC’s Form 8-K (File 

NO. 1-6028) filed with the SEC on May 17, 2006. 

4.22  Form of 6.75% Capital Securities due 2066 of Lincoln Financial Corporation is incorporated by reference to Exhibit 4.2 

to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on April 20, 2006. 

4.23  Form of Floating Rate Senior Note due April 6, 2009 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K 

(File No. 1-6028) filed with the SEC on April 7, 2006. 

4.24  Form of 6.15% Senior Note due April 6, 2036 is incorporated by reference to Exhibit 4.2 to LNC’s Form 8-K (File No. 

1-6028) filed with the SEC on April 7, 2006. 

4.25  Amended and Restated Trust Agreement dated September 11, 2003, among LNC, as Depositor, Bank One Trust 

Company, National Association, as Property Trustee, Bank One Delaware, Inc., as Delaware Trustee, and the 
Administrative Trustees named therein is incorporated by reference to Exhibit 4.1 of Form 8-K (File No. 1-6028) filed 
with the SEC on September 16, 2003. 

4.26  Guarantee Agreement, dated September 11, 2003, between LNC, as Guarantor, and Bank One Trust Company, National 
Association, as Guarantee Trustee is incorporated by reference to Exhibit 4.4 to LNC’s Form 8-K (File No. 1-6028) filed 
with the SEC on September 16, 2003. 

4.27  Form of 6.05% Capital Securities due 2067 is incorporated by reference to Exhibit 4.2 to LNC’s Form 8-K (File No. 1-

6028) filed with the SEC on March 13, 2007. 

4.28  Form of Floating Rate Senior Notes due 2010 is incorporated by reference to Exhibit 4.3 to LNC’s Form 8-K (File No. 

1-6028) filed with the SEC on March 13, 2007. 

4.29  Form of 5.65% Senior Notes due 2012 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on August 27, 2007. 

4.30  Form of 6.30% Senior Notes due 2037 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on October 9, 2007. 

4.31  Form of 8.75% Senior Notes due 2019 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on June 22, 2009. 

4.32 

Form of 6.25% Senior Notes due 2020 is incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 
filed with the SEC on December 11, 2009. 

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4.33  Form of 4.30% Senior Notes due 2015 incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on June 18, 2010. 

4.34  Form of 7.00% Senior Notes due 2040 incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on June 18, 2010. 

4.35  Form of 4.85% Senior Notes due 2021 incorporated by reference to Exhibit 4.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on June 24, 2011. 

4.36  First Supplemental Indenture, dated as of April 3, 2006, among Lincoln JP Holdings, L.P. and JPMorgan Chase Bank, 

N.A., as trustee, to the Indenture, dated as of January 15, 1997, among Jefferson-Pilot and JPMorgan Chase Bank, N.A., 
as trustee, is incorporated by reference to Exhibit 10.2 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on April 
3, 2006. 

10.1  LNC 2009 Amended and Restated Incentive Compensation Plan (as amended and restated on May 14, 2009) is 

incorporated by reference to Exhibit 4 to LNC’s Proxy Statement (File No. 1-6028) filed with the SEC on April 9, 2009.*

10.2  Form of Restricted Stock Unit Award Agreement under the LNC Amended and Restated Incentive Compensation Plan, 

adopted February 7, 2008 is incorporated by reference to Exhibit 10.6 to LNC’s Form 10-Q (File No. 1-6028) for the 
quarter ended March 31, 2008.* 

10.3  Form of Restricted Stock Award Agreement is incorporated by reference to Exhibit 10.7 to LNC’s Form 10-Q (File No. 

1-6028) for the quarter ended March 31, 2008.* 

10.4  Form of Restricted Stock Unit Award Agreement under the LNC Amended and Restated Incentive Compensation Plan, 
adopted May 2008, is incorporated by reference to Exhibit 10.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC 
on May 6, 2008.* 

10.5  Form of Restricted Stock Unit Award Agreement under the LNC 2009 Amended and Restated Incentive Compensation 
Plan, adopted November 2009, is incorporated by reference to Exhibit 99.1 to LNC’s Form 8-K (File No. 1-6028) filed 
with the SEC on November 6, 2009.* 

10.6  LNC Stock Option Plan for Non-Employee Directors is incorporated by reference to Exhibit 5 to LNC’s Proxy 

Statement (File No. 1-6028) filed with the SEC on April 4, 2007.* 

10.7  Non-Qualified Stock Option Agreement for the LNC Stock Option Plan for Non-Employee Directors is incorporated 

by reference to Exhibit 10.3 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on May 10, 2007.* 

10.8 

2007 Non-Employee Director Fees (revised to include fee for non-Executive Chairman) (unchanged for 2010) is 
incorporated by reference to Exhibit 10.3 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended September 30, 
2007.* 

10.9 

2011 Non-Employee Director Fees (revised to include fee for non-Executive Chairman) is incorporated by reference to 
Exhibit 10.1 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended September 30, 2010.* 

10.10  Form of Restricted Stock Award Agreement (2007) is incorporated by reference to Exhibit 10.1 to LNC’s Form 10-Q 

(File No. 1-6028) for the quarter ended September 30, 2007.* 

10.11  Amended and Restated LNC Supplemental Retirement Plan is incorporated by reference to Exhibit 10.10 to LNC’s 

Form 10-K (File No. 1-6028) for the year ended December 31, 2007.* 

10.12  2009 Severance Plan for Officers of LNC is incorporated by reference to Exhibit 99.1 to LNC’s Form 8-K (File No. 1-

6028) filed with the SEC on March 19, 2009.* 

10.13  Severance Plan for Officers of LNC is incorporated by reference to Exhibit 99.1 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on November 6, 2009.* 

10.14 

Amended and Restated Salary Continuation Plan for Executives of LNC and Affiliates is incorporated by reference to 
Exhibit 10.13 to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2007.* 

10.15  The LNC Outside Directors’ Value Sharing Plan, last amended March 8, 2001, is incorporated by reference to Exhibit 

10(e) to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2001.* 

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10.16  LNC Deferred Compensation and Supplemental/Excess Retirement Plan, as amended and restated effective December 
31, 2010, is incorporated by reference to Exhibit 10.16 to LNC’s Form 10-K (File No. 1-6028) for the year ended 
December 31, 2010.* 

10.17  LNC 1993 Stock Plan for Non-Employee Directors, as last amended May 10, 2001, is incorporated by reference to 

Exhibit 10(g), to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2001.* 

10.18  Amendment No. 2 to the LNC 1993 Stock Plan for Non-Employee Directors (effective February 1, 2006) is 

incorporated by reference to Exhibit 10.1 to LNC’s Form 8-K (File No. 1-6028) filed with the SEC on January 13, 
2006.* 

10.19  Non-Qualified Stock Option Agreement (For Non-Employee Directors) under the LNC 1993 Stock Plan for Non-

Employee Directors is incorporated by reference to Exhibit 10(z) to LNC’s Form 10-K (File No. 1-6028) for the year 
ended December 31, 2004.* 

10.20  Amendment of outstanding Non-Qualified Option Agreements (for Non-Employee Directors) under the LNC 1993 
Stock Plan for Non-Employee Directors is incorporated by reference to Exhibit 10.2 to LNC’s Form 8-K (File No. 1-
6028) filed with the SEC on January 12, 2006.* 

10.21  LNC Executives’ Severance Benefit Plan (effective August 7, 2008) is incorporated by reference to Exhibit 10.3 to 

LNC’s Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2008.* 

10.22  Amendment No. 1 to the LNC Executives’ Severance Benefit Plan (effective November 9, 2011) is filed herewith.*

10.23  Amended and Restated LNC Excess Retirement Plan is incorporated by reference to Exhibit 10.26 to LNC’s Form 10-K 

(File No. 1-6028) for the year ended December 31, 2007.* 

10.24  LNC Deferred Compensation Plan for Non-Employee Directors, as amended and restated November 5, 2008 is 

incorporated by reference to Exhibit 10.23 to LNC’s Form 10-K (File NO. 1-6028) for the year ended December 31, 
2008.* 

10.25  Form of LNC Restricted Stock Agreement is incorporated by reference to Exhibit 10(b) to LNC’s Form 8-K (File No. 

1-6028) filed with the SEC on January 20, 2005.* 

10.26  Form of LNC Stock Option Agreement is incorporated by reference to Exhibit 10(c) to LNC’s Form 8-K (File No. 1-

6028) filed with the SEC on January 20, 2005.* 

10.27  Form of 2008-2010 Performance Cycle Agreement under the LNC Amended and Restated Incentive Compensation 

Plan, is incorporated by reference to Exhibit 10.1 of LNC’s Form 8-K (File No. 1-6028) filed with the SEC on February 
13, 2008.* 

10.28  Description of Special 2008 Annual Incentive Payout Arrangement with Terrance J. Mullen, Former President of 

Lincoln Financial Distributors, is incorporated by reference to Exhibit 10.4 to LNC’s Form 10-Q (File No. 1-6028) for 
the quarter ended March 31, 2008.* 

10.29  2009 Executive compensation Matters dated March 30, 2009 is incorporated by reference to Exhibit 10.2 to LNC’s Form 

10-Q (File No. 1-6028) for the quarter ended March 31, 2009.* 

10.30  Agreement, Waiver and General Release between Elizabeth L. Reeves and LNC is incorporated by reference to  Exhibit 

10.2 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended June 30, 2008.* 

10.31  Form of 2008 Non-Qualified Stock Option Agreement under the LNC Amended and Restated Incentive Compensation 
Plan is incorporated by reference to Exhibit 10.2 of LNC’s Form 8-K (File No. 1-6028) filed with the SEC on February 
13, 2008.* 

10.32  LNC Employees’ Supplemental Pension Benefit Plan is incorporated by reference to Exhibit 10(e) to LNC’s Form 8-K 

(File No. 1-6028) filed with the SEC on January 20, 2005.* 

10.33  Description of resolution dated January 13, 2005 amending the LNC Employees’ Supplemental Pension benefit Plan 

incorporated by reference to Exhibit 10(d) to LNC’s Form 10-Q (File No 1-6028) for the quarter ended March 31, 
2005.* 

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10.34  Form of Indemnification between LNC and each director incorporated by reference to Exhibit 10.1 to LNC’s Form 10-

Q (File No. 1-6028) for the quarter ended September 30, 2009.* 

10.35  Form of Stock Option Agreement is incorporated by reference to Exhibit 10.3 to LNC’s Form 8-K (File No. 1-6028) 

filed with the SEC on April 18, 2006.* 

10.36  Form of nonqualified LNC restricted stock award agreement is incorporated by reference to Exhibit 10.15 to LNC’s 

Form 8-K (File No. 1-6028) filed with the SEC on April 7, 2006.* 

10.37  LNC Domestic Relocation Policy Home Sale Assistance Plan, effective as of September 6, 2007, is incorporated by 
reference to Exhibit 10.35 to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 2009.* 

10.38 

Jefferson Pilot Corporation Long Term Stock Incentive Plan, as amended in February 2005, is incorporated by reference 
to Exhibit 10(iii) of Jefferson-Pilot’s Form 10-K (File No. 1-5955) for the year ended December 31, 2004.* 

10.39 

Jefferson Pilot Corporation Non-Employee Directors’ Stock Option Plan, as amended in February 2005, is incorporated 
by reference to Exhibit 10(iv) of Jefferson-Pilot’s Form 10-K (File No. 1-5955) for the year ended December 31, 2004.*

10.40 

Jefferson Pilot Corporation Non-Employee Directors’ Stock Option Plan, as last amended in 1999, is incorporated by 
reference to Exhibit 10(vii) of Jefferson-Pilot’s Form 10-K (File No. 1-5955) for the year ended December 31, 1998.* 

10.41 

Jefferson Pilot Corporation forms of stock option terms for non-employee directors are incorporated by reference to 
Exhibit 10(xi) of Jefferson-Pilot’s Form 10-K (File No. 1-5955) for the year ended December 31, 2004 and to Exhibit 
10.2 of Jefferson-Pilot’s Form 8-K filed with the SEC on February 17, 2006.* 

10.42 

Jefferson Pilot Corporation forms of stock option terms for officers are incorporated by reference to Exhibit 10(xi) of 
Jefferson-Pilot’s Form 10-K (File No. 1-5955) for the year ended December 31, 2004 and to Exhibit 10.1 of  Jefferson-
Pilot’s Form 8-K filed with the SEC on February 17, 2006.* 

10.43 

Jefferson-Pilot Deferred Fee Plan for Non-Employee Directors, as amended and restated November 5, 2008 is 
incorporated by reference to Exhibit 10.55 to LNC’s Form 10-K (File No. 1-6028) for the year ended December 31, 
2008.* 

10.44  Lease and Agreement dated August 1, 1984, with respect to LNL’s offices located at Clinton Street and Harrison Street, 

Fort Wayne, Indiana is incorporated by reference to Exhibit 10(n) to LNC’s Form 10-K (File No. 1-6028) for the year 
ended December 31, 1995. 

10.45  First Amendment of Lease, dated as of June 16, 2006, between Trona Cogeneration Corporation and The Lincoln 

National Life Insurance Company, is incorporated by reference to Exhibit 10.22 to LNC’s Form 10-Q (File No. 1-6028) 
for the quarter ended June 30, 2006. 

10.46  Agreement of Lease dated February 17, 1998, with respect to LNL’s offices located at 350 Church Street, Hartford, 
Connecticut is incorporated by reference to Exhibit 10(q) to LNC’s Form 10-K (File No. 1-6028) for the year ended 
December 31, 1997. 

10.47  Stock and Asset Purchase Agreement by and among LNC, The Lincoln National Life Insurance Company, Lincoln 
National Reinsurance Company (Barbados) Limited and Swiss Re Life & Health America Inc. dated July 27, 2001 is 
incorporated by reference to Exhibit 99.1 to LNC’s Form 8-K (File No. 1-6028) filed with the Commission on August 1, 
2001. Omitted schedules and exhibits listed in the Agreement will be furnished to the Commission upon request. 

10.48  Credit Agreement, dated as of June 10, 2010, among Lincoln National Corporation, as an Account Party and Guarantor, 
the Subsidiary Account Parties, as additional Account Parties, JPMorgan Chase Bank, N.A. as administrative agent, and 
the other lenders named therein, incorporated by reference to Exhibit 10.1 to LNC’s Form 8-K (File No. 1-6028) filed 
with the SEC on June 15, 2011. 

10.49 

Master Confirmation Agreement and related Supplemental Confirmation, dated March 14, 2007, and Trade Notification, 
dated March 16, 2007, relating to LNC’s Accelerated Stock Repurchase with Citibank, N.A. is incorporated by reference 
to Exhibit 10.2 to LNC’s Form 10-Q (File No. 1-6028) for the quarter ended March 31, 2007.** 

10.50 

Indemnity Reinsurance Agreement, dated as of January 1, 1998, between Connecticut General Life Insurance Company 
and Lincoln Life & Annuity Company of New York is incorporated by reference to Exhibit 10.67 to LNC’s Form 10-K 
(File No. 1-6028) for the year ended December 31, 2008.***  

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10.51  Coinsurance Agreement, dated as of October 1, 1998, AETNA Life Insurance and Annuity Company and Lincoln Life 

& Annuity Company of New York is incorporated by reference to Exhibit 10.68 to LNC’s Form 10-K (File No. 1-6028) 
for the year ended December 31, 2008.*** 

10.52 

Investment Advisory Agreement, dated as of January 4, 2010, between The Lincoln National Life Insurance Company 
and Delaware Investment Advisers is incorporated by reference to Exhibit 10.58 to LNC’s for 10-K (File No. 1-6028) 
for the year ended December 31, 2009.** 

10.53 

Investment Advisory Agreement, dated as of January 4, 2010, between Lincoln Life & Annuity Company of New York 
and Delaware Investment Advisers is incorporated by reference to Exhibit 10.59 to LNC’s for 10-K (File No. 1-6028) 
for the year ended December 31, 2009.** 

10.54  Reimbursement Agreement, dated December 31, 2009, between Lincoln Reinsurance Company of Vermont I, Lincoln 
Financial Holdings, LLC II and Credit Suisse AG is incorporated by reference to Exhibit 10.60 to LNC’s for 10-K (File 
No. 1-6028) for the year ended December 31, 2009.** 

12  Historical Ratio of Earnings to Fixed Charges.

21 

Subsidiaries List. 

23 

Consent of Independent Registered Public Accounting Firm.

31.1  Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2  Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1  Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of 

the Sarbanes-Oxley Act of 2002. 

32.2  Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of 

the Sarbanes-Oxley Act of 2002. 

101  Attached as Exhibit 101 to this report are the following Interactive Data Files formatted in XBRL (Extensible Business 
Reporting Language):  (i) Consolidated Balance Sheets as of December 31, 2011 and 2010; (ii) Consolidated Statements 
of Income (Loss) for the years ended December 31, 2011, 2010 and 2009; (iii) Consolidated Statements of Stockholders’ 
Equity for the years ended December 31, 2011, 2010 and 2009; (iv) Consolidated Statements of Cash Flows for the years 
ended December 31, 2011, 2010 and 2009; (v) Notes to the Consolidated Financial Statements; and (vi) Financial 
Statement Schedules.  Users of this data are advised pursuant to Rule 401 of Regulation S-T that the information 
contained in the XBRL documents is unaudited and these are not the official publicly filed financial statements of 
Lincoln National Corporation. 

In accordance with Rule 402 of Regulation S-T, the XBRL related information in this report shall not be deemed filed for purposes 
of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liability of that section, and shall not 
be incorporated by reference into any registration statement or other document filed under the Securities Act of 1933, as amended, 
except as shall be expressly set forth by specific reference in such filing. 

* This exhibit is a management contract or compensatory plan or arrangement. 
** Portions of the exhibit have been redacted and are subject to a confidential treatment request filed with the Secretary of the 
Securities and Exchange Commission (“SEC”) pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended. 
*** Schedules to the agreement have been omitted pursuant to Item 601(b)(2) of Regulation S-K.  LNC will furnish supplementally 
a copy of the schedule to the SEC, upon request.  

We will furnish to the SEC, upon request, a copy of any of our long-term debt agreements not otherwise filed with the 
SEC. 

NOTE:  This is an abbreviated version of the Lincoln National Corporation 10-K.  Copies of these exhibits are available 
electronically at www.sec.gov or www.lincolnfinancial.com, or by writing to the Corporate Secretary at Lincoln National 
Corporation, 150 N. Radnor-Chester Road, Suite A305, Radnor, PA 19087. 

E-6 

  
 
 
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
LINCOLN NATIONAL CORPORATION AND SUBSIDIARIES 
HISTORICAL RATIO OF EARNINGS TO FIXED CHARGES 

(dollars in millions) 

Exhibit 12 

Income (loss) from continuing operations before taxes  
Sub-total of fixed charges  
   Sub-total of adjusted income (loss)  
Interest on annuities and financial products  
      Adjusted income (loss) base  

Fixed Charges  
Interest and debt expense (1) 
Interest expense related to uncertain tax positions  
Portion of rent expense representing interest  
   Sub-total of fixed charges excluding interest on   
      annuities and financial products  
Interest on annuities and financial products  

$

$

$

For the Years Ended December 31, 
2008  
2009  

2010  

2007  

2011  

 599    $
 308   
 907   
 2,488   
 3,395    $

 1,234    $
 307   
 1,541   
 2,499   
 4,040    $

 (521)   $ 
 292   
 (229)  
 2,513   
 2,284    $ 

 (137)   $
 303   
 166   
 2,538   
 2,704    $

 286    $
 9   
 13   

 286    $
 7   
 14   

 261    $ 
 13   
 18   

 281    $
 2   
 20   

 308   
 2,488   

 307   
 2,499   

 292   
 2,513   

 303   
 2,538   

 1,675 
 325 
 2,000 
 2,525 
 4,525 

 284 
 21 
 20 

 325 
 2,525 

 2,850 

         Total fixed charges  

$

 2,796    $

 2,806    $

 2,805    $ 

 2,841    $

Ratio of sub-total of adjusted income (loss) to sub-total  
   of fixed charges excluding interest on annuities and  
   financial products (2) 
Ratio of adjusted income (loss) base to total fixed  
   charges (2) 

 2.94   

 5.02   

 1.21   

 1.44   

NM  

NM  

NM  

 6.15 

NM  

 1.59 

(1) 

Interest and debt expense excludes an $8 million loss, $5 million loss and $64 million gain related to the early retirement of 
debt in 2011, 2010 and 2009, respectively. 

(2)  The ratios of earnings to fixed charges for the years ended December 31, 2009 and 2008, indicated a less than one-to-one 

coverage and are therefore not presented.  Additional earnings of $521 million and $137 million would have been required for 
the years ended December 31, 2009 and 2008, respectively, to achieve ratios of one-to-one coverage. 

 
  
 
                              
                              
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
 
 
  
 
                              
    
  
    
  
    
  
    
  
    
    
  
    
  
    
  
    
  
    
    
  
    
  
    
  
    
  
    
 
 
 
  
 
 
  
 
  
 
  
  
  
 
 
 
 
  
 
 
Exhibit 23  

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We consent to the incorporation by reference in the following registration statements of Lincoln National Corporation and in the 
related prospectuses listed below:   

1.  Forms S-3  

a.  No. 333-178946 pertaining to the Lincoln National Corporation automatic shelf registration for certain securities, 
b.  Nos. 333-133086 and 333-159314 pertaining to the Jefferson-Pilot Corporation Long Term Stock Incentive Plan, 
c.  Nos. 333-131943 and 333-163672 pertaining to The Lincoln National Life Insurance Company Agents’ Savings 

and Profit-Sharing Plan,  

d.  Nos. 333-142871 pertaining to the Lincoln National Corporation Amended and Restated Incentive 

Compensation Plan and 333-159290 pertaining to the Lincoln National Corporation 2009 Amended and Restated 
Incentive Compensation Plan,  

e.  Nos. 333-84728, 333-84728-01, 333-84728-02, 333-84728-03 and 333-84728-04 pertaining to the Lincoln 

National Corporation shelf registration for certain securities, 

f.  No. 333-32667 pertaining to the Lincoln National Corporation 1997 Incentive Compensation Plan,  and  
g.  Nos. 333-146213, 33-51415, and 333-165504 pertaining to the Lincoln National Corporation Executive Deferred 

Compensation Plan for Agents;  

2.  Form S-4 (No. 333-130226) pertaining to the proposed business combination with Jefferson-Pilot Corporation; 
3.  Forms S-8   

a.  No. 333-155385 pertaining to the Lincoln National Corporation Deferred Compensation and 

Supplemental/Excess Retirement Plan, 

b.  No. 333-142872 pertaining to the Lincoln National Corporation Stock Option Plan for Non-Employee 

Directors, 

c.  No. 333-133039 pertaining to various Jefferson-Pilot Corporation benefit plans, 
d.  Nos. 333-143796 and 333-126452 pertaining to the Lincoln National Corporation Executive Deferred 

Compensation Plan for Employees,  

e.  No. 333-126020 pertaining to the Lincoln National Corporation Employees’ Savings and Profit-Sharing Plan and 
No. 333-161989 pertaining to the Lincoln National Corporation Employees’ Savings and Retirement Plan,  
f.  Nos. 333-143795 and 333-121069 pertaining to the Lincoln National Corporation Deferred Compensation Plan 

for Non-Employee Directors,  

g.  No. 033-58113 pertaining to the Lincoln National Corporation 1993 Stock Plan for Non-Employee Directors,  
h.  No. 333-105344 pertaining to the Lincoln National Corporation 1993 Stock Plan for Non-Employee Directors; 

of our reports dated February 23, 2012, with respect to the consolidated financial statements and financial statement schedules of 
Lincoln National Corporation and the effectiveness of internal control over financial reporting of Lincoln National Corporation, 
included in this Annual Report (Form 10-K) for the year ended December 31, 2011.  

/s/ Ernst & Young LLP 
Philadelphia, Pennsylvania 
February 23, 2012 

  
  
 
 
 
 
  
 
Certification Pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002 

______________ 

Exhibit 31.1  

I, Dennis R. Glass, President and Chief Executive Officer, certify that: 

1. 

2. 

3. 

4. 

I have reviewed this annual report on Form 10-K of Lincoln National Corporation; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

c) 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and  

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons 
performing the equivalent functions): 

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant’s internal control over financial reporting. 

Dated:  February 23, 2012  

            /s/ Dennis R. Glass________ 
Name:  Dennis R. Glass 
Title:  President and Chief Executive Officer 

  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Certification Pursuant to Section 302 of the  
Sarbanes-Oxley Act of 2002 

______________ 

Exhibit 31.2  

I, Randal J. Freitag, Executive Vice President and Chief Financial Officer, certify that: 

1. 

2. 

3. 

4. 

I have reviewed this annual report on Form 10-K of Lincoln National Corporation;  

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a  
material fact necessary to make the statements made, in light of the circumstances under which such statements were made, 
not misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report,  
fairly present in all material respects the financial condition, results of operations and cash flows of the  
registrant as of, and for, the periods presented in this report; 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

c) 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and  

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons 
performing the equivalent functions): 

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant’s internal control over financial reporting. 

Dated:  February 23, 2012  

            /s/ Randal J. Freitag________ 
Name:  Randal J. Freitag 
Title:  Executive Vice President and Chief Financial Officer 

  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Certification Pursuant to 18 U.S.C. Section 1350,  
As Adopted Pursuant to Section 906  
Of the Sarbanes-Oxley Act of 2002 

______________ 

Exhibit 32.1  

Pursuant to 18 U.S.C. § 1350, the undersigned officer of Lincoln National Corporation (the “Company”), hereby certifies that the 
Company’s Annual Report on Form 10-K for the year ended December 31, 2011, (the “Report”) fully complies with the 
requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934 and that the information contained in 
the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.  

Dated:  February 23, 2012  

            /s/ Dennis R. Glass________ 
Name:  Dennis R. Glass 
Title:  President and Chief Executive Officer 

The foregoing certification is being furnished solely pursuant to 18 U.S.C. § 1350 and is not being filed as part of the Report or as a 
separate disclosure document.  

A signed original of this written statement required under Section 906 has been provided to the Company and will be retained by 
the Company and furnished to the Securities and Exchange Commission or its staff upon request.  

  
  
 
 
  
 
 
 
  
  
Certification Pursuant to 18 U.S.C. Section 1350,  
As Adopted Pursuant to Section 906  
Of the Sarbanes-Oxley Act of 2002 

______________ 

Exhibit 32.2  

Pursuant to 18 U.S.C. § 1350, the undersigned officer of Lincoln National Corporation (the “Company”), hereby certifies that the 
Company’s Annual Report on Form 10-K for the year ended December 31, 2011, (the “Report”) fully complies with the 
requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934 and that the information contained in 
the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.  

Dated:  February 23, 2012  

            /s/ Randal J. Freitag________ 
Name:  Randal J. Freitag 
Title:  Executive Vice President and Chief Financial Officer 

The foregoing certification is being furnished solely pursuant to 18 U.S.C. § 1350 and is not being filed as part of the Report or as a 
separate disclosure document.  

A signed original of this written statement required under Section 906 has been provided to the Company and will be retained by 
the Company and furnished to the Securities and Exchange Commission or its staff upon request. 

 
  
 
 
 
  
 
  
  
 
Comparison of Five-Year Cumulative Total Return 

The following represents a five-year comparison of the annual performance of our cumulative total shareholder return (change in 
the year-end stock price plus reinvested dividends), based on a hypothetical investment of $100 (invested on December 31, 2006, 
with dividends reinvested through December 31, 2011), with the Standard & Poor’s (“S&P”) 500 Index® and the S&P Life/Health 
Index.  Returns of the S&P Life/Health Index have been weighted according to their respective aggregate market capitalization at 
the beginning of each period shown on the graph. 

 $250.00

 $200.00

 $150.00

 $100.00

 $50.00

 $-

Lincoln National Corporation

S&P 500 Index®

S&P Life/Health Index

2006

2007

2008

2009

2010

2011

Lincoln National Corporation  
S&P 500 Index® 
S&P Life/Health Index  

$ 

2006  
 100.00    $
 100.00   
 100.00   

2007  

As of December 31, 
2009  
2008  

2010  

2011  

 89.57    $
 106.22   
 110.87   

 29.39    $
 66.93   
 57.37   

 40.32    $ 
 84.28   
 66.13   

 44.68    $
 96.78   
 82.69   

 31.81 
 98.81 
 65.65 

There can be no assurance that our stock performance will continue in the future with the same or similar trends depicted in the 
preceding graph.  We will not make or endorse any predictions as to future stock performance.  Pursuant to Securities and 
Exchange Commission (“SEC”) rules, the Comparison of Five-Year Cumulative Total Return graph shall not be considered 
“soliciting material” or to be “filed” with the SEC, except to the extent we specifically request that such information be treated as 
soliciting material or specifically incorporate such information by reference into a document filed with the SEC under the Securities 
Exchange Act of 1934, as amended, or under the Securities Act of 1933, as amended. 

 
 
 
 
 
 
   
   
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
  
 
 
Board of Directors 

William J. Avery  
Retired Chairman and CEO 
Crown Cork & Seal Company, Inc. 

William H. Cunningham 
Professor  
The University of Texas at Austin 

Dennis R. Glass 
President and CEO 
Lincoln National Corporation 

George W. Henderson, III 
Retired Chairman and CEO 
Burlington Industries, Inc. 

Eric G. Johnson  
President and CEO  
Baldwin Richardson Foods Company  

Gary C. Kelly 
Chairman, President and CEO  
Southwest Airlines, Co.  

M. Leanne Lachman  
President  
Lachman Associates LLC and  
Executive in Residence 
Columbia Graduate School of Business 

Michael F. Mee  
Retired EVP and CFO  
Bristol-Myers Squibb Company 

William Porter Payne 
Executive Management 
Gleacher & Company Inc. 

Patrick S. Pittard 
Chairman, President and CEO 
ACT Bridge 

Isaiah Tidwell 
Retired EVP and Georgia Wealth Management Director 
Wachovia Bank, N.A. 

 
 
 
 
  
 
 
  
  
 
 
  
 
  
Corporate Headquarters  
Lincoln National Corporation  
150 N. Radnor Chester Road  
Radnor, PA 19087-5238 

Internet Information  
Information on LNC’s financial results and its products and services as well as SEC filings are available on the Internet at 
www.lincolnfinancial.com. 

Stock Listings   
LNC’s common stock is traded on the New York Stock Exchange under the symbol LNC. 

Inquiries   
Analysts and institutional investors should contact:  
James P. Sjoreen  
Senior Vice President – Investor Relations  
Lincoln National Corporation  
150 N. Radnor Chester Road, Suite A305  
Radnor, PA 19087 
E-mail: investorrelations@LFG.com 

Annual Meeting of Shareholders   
The annual meeting of shareholders will be held at The Ritz-Carlton Hotel, 10 Avenue of the Arts, Philadelphia, PA 19102, at        
9 a.m. (local time) on Thursday, May 24, 2012. 

Shareholder Services   
General inquiries or concerns about LNC shareholder services may be directed to shareholder services at 1-800-237-2920 or by 
email at shareholderservices@LFG.com.  Questions that are specific in nature, such as transfer of stock, change of address or 
general inquiries regarding stock or dividend matters, should be directed to the transfer agent and registrar. 

Transfer Agent and Registrar  
For regular mailings use: 
Computershare  
P.O. Box 358015 
Pittsburgh, PA 15252-8015 
1-866-541-9693 
website: www.bnymellon.com/shareowner/equityaccess

For registered or overnight mailings use:
Computershare  
480 Washington Blvd. 
Jersey City, NJ 07310-1900 

Dividend Reinvestment Program/Direct Stock Purchase Plan 
LNC has a Dividend Reinvestment and Cash Investment Plan.  For further information, write to Computershare at the addresses 
noted above. 

Direct Deposit of Dividends   
Quarterly dividends can be electronically deposited to shareholders’ checking or savings accounts on the dividend payment date.  
Telephone inquiries may be directed to Computershare at 1-866-541-9693. 

Dividend Payment Schedule   
Dividends on LNC common stock are paid February 1, May 1, August 1 and November 1. 

Lincoln Financial Group is a registered service mark of LNC. 

 
 
 
 
 
 
 
 
 
 
 
 
 
Lincoln National Corporation
150 N. Radnor-Chester Road
Radnor, PA 19087

Lincoln Financial Group is the  
marketing name for Lincoln National  
Corporation and its affiliates.

AR-LNC11