Quarterlytics / Consumer Cyclical / Specialty Retail / Liquidity Services, Inc.

Liquidity Services, Inc.

lqdt · NASDAQ Consumer Cyclical
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Ticker lqdt
Exchange NASDAQ
Sector Consumer Cyclical
Industry Specialty Retail
Employees 781
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FY2020 Annual Report · Liquidity Services, Inc.
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A Better
Future For
Surplus

2020 Annual Report

LiquidityServices.com

Fellow Shareholders: 

A once in a century pandemic that shut down 
the global economy beginning in March 2020 
required unprecedented measures for Liquidity 
Services to adapt and protect the health and 
safety of our colleagues, customers, and families. 
In turn, we have been humbled and eternally 
grateful for the many sacrifices made by frontline 
healthcare and supply chain professionals around 
the world, including our own, to combat the virus 
and protect their fellow citizens.  

With a rapid re-set of operational priorities and 
the ingenuity of our team, Liquidity Services not 
only survived this crisis, we strengthened our 
business by serving as an essential e-commerce 
platform to enable many thousands of customers 
to conduct commerce in a safe and effective 
manner during FY20.   

Given that in-person gatherings, such as live 
auctions, have presented a heightened public 
health risk during FY20, customers have relied 
on our proven online marketplace solutions to 
transact business on a global scale with minimal 
in-person contact and maximum flexibility. 
Notwithstanding widespread facility closures and 
travel restrictions this year, our B2B e-commerce 
marketplace enabled thousands of customers to 
safely buy and sell construction, transportation, 
biopharma, energy, and manufacturing 
equipment as well as retail inventory across the 

globe through our online platform from their 
desktop computer, smart phone or tablet. 

Consistent with our mission, our e-commerce 
platform in FY20 has also continued to serve as a 
valuable champion of sustainability as we protect 
the environment by ensuring that surplus assets 
offered by business and government sellers are 
re-utilized, rather than discarded as waste in our 
world’s landfill systems.  

Financial Results 

Our financial results have demonstrated the scale 
benefits of our marketplace model and the high 
customer value that Liquidity Services continues 
to deliver to businesses and government 
agencies as they accelerate their adoption of 
digital solutions to maximize value within the 
reverse supply chain. Overall, our strategy and 
recent platform investments were rewarded by 
strong financial results during the second half of 
FY20 allowing Liquidity Services to finish the year 
as a stronger, more efficient business.  

•  For the full year FY20, consolidated GMV 

was $620 million down only 3% YoY, despite 
the significant disruptions to our business 
during the shutdown of the economy which 
negatively affected our GovDeals and CAG 
segments during Q2 and Q3. Reflecting our 
improved business trends, Q4-FY20 GMV 

CASE STUDY: Louisiana Property Assistance Agency 
Reaches Over $14 Million in Surplus Sales 

While many governments at the state and local level were faced with reduced staffs, 
reduced funding and even full shutdowns in 2020, many agencies used the GovDeals 
platform to continue to recover lost revenue through surplus assets sales, safely and 
efficiently. One of these was the Louisiana Property Assistance Agency. The agency  
sold nearly three thousand assets across several categories, including laundry 
equipment, office equipment, tractors, trucks, scrap metal and more. Over $3.8M in 
assets were sold this year, contributing to the $14.3M returned to the state for unused 
or obsolete items that are now contributing to increased revenue for the state. 

 
 
grew 25% YoY to $197 million driven by strong 
results in our GovDeals and Retail segments.  
Of note, GMV for our self-service retail 
solutions more than doubled year-over-year 
in Q4-FY20 as more customers embraced the 
flexibility and convenience of selling items 
directly on our platform.  

•  Our full-service and self-service consignment 
model increased to 82% of our total GMV in 
Q4-FY20, up from 76% in Q4-FY19. This mix 
shift created a 5% decline in GAAP revenues 
but a 14% improvement in gross profit. Gross 
profit margin as a percentage of revenue, 
increased from 49% in Q4-FY19 to 59% in Q4-
FY20.  

•  For the full year FY20, we decreased 

consolidated GAAP Net Loss by $15.5 
million and increased Non-GAAP Adjusted 
EBITDA by $10.3 million, driven primarily by 
operational efficiencies enabled by our recent 
transformation investments. Reflecting our 
improved business trends, Q4-FY20 GAAP 
Net Income was $5.5 million and adjusted 
EBITDA was $9.0 million, representing 
increases of $10.7 million and $9.7 million 
over the prior year period, respectively.  

increase of $9.5 million from the end of FY-19. 
We remain debt-free, providing us significant 
financial flexibility to support our strategic 
objectives.  

Strategic Priorities 

During the pandemic the solidity of our business 
platform was on display throughout FY20 
as Liquidity Services maintained continuous 
operation of our one million square feet of 
fulfillment centers in the U.S. and Canada and 
delivered outstanding execution in our B2B 
e-commerce marketplace for sellers and buyers. 
The durability and high service levels of Liquidity 
Services’ e-commerce platform and operations 
was made possible, on a lower cost basis, by the 
significant investments we have made over the 
past few years in our organizational structure, 
e-commerce platform, systems integration, 
marketing technology stack, and low-touch 
self-service delivery models. Our growing buyer 
base and automated asset promotion tools drove 
higher realized values through our marketplace 
in FY20. This performance has sparked growing 
interest in our platform by sellers of higher ticket 
items in the transportation and heavy equipment 
categories opening up new commercial growth 
opportunities.  

•  We completed $4.0 million in share 

repurchases during Q4-FY20 and exited 
FY20 with a cash position of $76.0 million, an 

Going forward, we will continue to invest in our 
RISE1 strategic plan to drive profitable growth 
and capitalize on the $130 billion reverse supply 

CASE STUDY: Major Pharmaceutical Company Achieves 
143% of its Sales Target 

Despite difficulties caused by the COVID-19 containment, including a lack of on site 
buyer previews and asset pick up, as well as limited sales periods due to property 
ownership transfer, we sold 97% of the client’s 1,500 neuroscience research & 
development laboratory assets on GoIndustry DoveBid/AllSurplus. The project involved 
three different online auctions that included assets from cell analysis and imaging, 
chromatography and mass spectrometer systems, microscopes, and general laboratory 
equipment. Total revenue for the three online auctions was over £2.1 million, exceeding 
our client’s target and bringing 100% positive cash flow to the seller.

Our entire team looks forward to working 
together in the year ahead to advance our 
market leadership, while maintaining the highest 
standards of safety, integrity, service and 
quality to our clients and  customers.  We thank 
our dedicated staff, clients, customers, and 
shareholders for their trust and support in 2020 
and in the years ahead.  

Sincerely,  

William P. Angrick, III 

chain market opportunity. We are uniquely 
well positioned to help our customers address 
several macro trends, including the secular 
growth of online retail which drives the need for 
comprehensive returns management solutions; 
the need for organizations of all sizes to embrace 
technology to drive supply chain efficiencies 
and monetize assets; and the increasing focus 
by business and government customers on 
sustainability. With over 3.7 million registered 
buyers, domain expertise in over 600 asset 
categories and a proven, scalable e-commerce 
marketplace platform, we are the trusted provider 
of choice for retailers, manufacturers and 
government agencies to manage, value and sell 
surplus assets. Consistent with our strategy, we 
will continue to invest in our sales and marketing 
functions to provide sellers more ways to engage 
our sales channels to grow their volume on our 
platform.  

Every year brings new challenges and 
opportunities, but no prior year presented the 
daunting leadership challenge of navigating the 
sudden and significant business disruptions 
caused by the pandemic. However, our response 
to the adversity of the past year has only 
increased our confidence in the commitment 
of our associates to our mission, and the 
importance and value of our platform to our 
customers.   

1 Recovery maximization, Increase volume, Service expansion, Expense leverage.

CASE STUDY: Pioneer Machines Doubles Year-over-year  
Sales Leads 

The COVID-19 pandemic has accelerated the shift to online shopping and presented unique 
challenges for the workplace. Equipment dealers such as Pioneer Machines are finding 
that Machinio’s offerings help them navigate this changing environment, resulting in hours 
saved each week and a reported 100% increase in organic leads. These improvements are 
attributable to their adoption of Machinio’s dealer management system, which consists of a 
unified CRM, inventory management system, syndication tool, and website. Machinio’s core 
advertising business is also providing Pioneer Machines with more value than ever before; 
the company has seen a 50% increase in qualified leads, directly attributed to the Machinio 
platform’s significant traffic growth.

 
UNITED STATES 

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-K

(Mark One)

☒

☐

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended September 30, 2020
OR

For the transition period from            to 

Commission file number 0-51813

LIQUIDITY SERVICES, INC.

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
6931 Arlington Road, Suite 200, Bethesda, MD.
(Address of principal executive offices)

52-2209244
(I.R.S. Employer
Identification No.)
20814
(Zip Code)

(202) 467-6868

(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s) Name of each exchange on which registered

Common Stock, $0.001 par value

LQDT

Nasdaq

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐    No ☒

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐    No ☒

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. Yes ☒    No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was 
required to submit and post such files). Yes ☒    No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," 
and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer

☐ Smaller reporting company ☒
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Non-accelerated filer

Accelerated filer

☒

☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its 
internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public 
accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐    No ☒

Aggregate market value of the Common Stock held by non-affiliates computed by reference to the Nasdaq closing price on March 31, 2020, 
the last business day of the most recently completed second fiscal quarter, was $101.9 million.

The number of shares of Common Stock outstanding as of December 4, 2020 was 34,148,936.

Portions of the registrant's Proxy Statement relating to its 2021 Annual Stockholders' Meeting, to be filed subsequently, are incorporated by 
reference into Part III (Items 10, 11, 12, 13 and 14) of this Form 10-K.

DOCUMENTS INCORPORATED BY REFERENCE

2

Item

1

Business

1A. Risk Factors

1B. Unresolved Staff Comments

2

3

Properties

Legal Proceedings

4 Mine Safety Disclosures

INDEX

TABLE OF CONTENTS

Description
PART I

PART II

5 Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities
Selected Financial Data

6

7 Management's Discussion and Analysis of Financial Condition and Results of Operations

7A. Quantitative and Qualitative Disclosures about Market Risk

8

9

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

9A. Controls and Procedures

9B. Other Information

10 Directors, Executive Officers and Corporate Governance

PART III

11

12

13

14

15

16

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accountant Fees and Services

PART IV

Exhibits and Financial Statement Schedules

Form 10-K Summary

Signatures

Page

4

18

29

30

30

30

30

31

35

47

47

47

47

50

51

51

51

51

51

52

91

92

Unless the context requires otherwise, references in this report to "we," "us," the "Company" and "our" refer to Liquidity 
Services, Inc. and its subsidiaries.

3

 
Item 1.    Business.

Overview

PART I

The Company operates a network of e-commerce marketplaces that enable buyers and sellers to transact in an efficient, 
automated environment offering over 500 product categories. The Company’s marketplaces provide professional buyers access 
to a global, organized supply of new, surplus, and idle assets presented with digital images and other relevant product 
information. Additionally, the Company enables its corporate and government sellers to enhance their financial return on 
offered assets by providing a liquid marketplace and value-added services that encompass the consultative management, 
valuation, and sale of surplus assets. The Company's services include program management, valuation, asset management, 
reconciliation, refurbishment and recycling, fulfillment, marketing and sales, warehousing and transportation, buyer support, 
compliance and risk mitigation, as well as self-directed service tools for its sellers. The Company organizes the products on its 
marketplaces into categories across major industry verticals such as consumer electronics, general merchandise, apparel, 
scientific equipment, aerospace parts and equipment, technology hardware, energy equipment, industrial capital assets, heavy 
equipment, fleet and transportation equipment and specialty equipment. The Company’s marketplaces are: 
www.allsurplus.com, www.liquidation.com, www.govdeals.com, www.networkintl.com, www.secondipity.com, and www.go-
dove.com. We also operate a global search engine for used machinery and equipment at www.machinio.com. The Company has 
over 14,000 sellers, including Fortune 1000 and Global 500 organizations as well as federal, state, and local government 
agencies. 

We believe our ability to create liquid marketplaces for surplus and idle assets generates a continuous flow of goods from our 
sellers. This valuable and reliable flow of goods, in turn, attracts an increasing number of professional buyers to our 
marketplaces. Increasing numbers of professional buyers to our marketplaces, in turn, attracts more sellers to our marketplace 
which, in turn, reinforces a valuable and reliable flow of surplus assets.  During the past three fiscal years, we have conducted 
over 1,727,000 online transactions generating $1.9 billion in gross merchandise volume or GMV.  GMV is the total sales value 
of all merchandise sold by us or our sellers through our marketplaces or by us through other channels during a given period of 
time.

During 2020, the number of registered buyers grew from 3,580,000 to 3,772,000, or 5.4%. We believe the continuous flow of 
goods in our marketplaces attracts a growing buyer base which creates a self-sustaining cycle for our buyers and sellers.

During the year ended September 30, 2020, we generated GMV of $619.8 million and revenue of $205.9 million through 
multiple sources, including transaction fees from sellers and buyers, proceeds from the sale of products we purchased from 
sellers, and value-added service charges. Our GMV has grown at a compound annual growth rate of 9.5% since 2006.  

Our Machinio segment, which operates a global online platform for listing used equipment for sale in the construction, machine 
tool, transportation, printing and agriculture sectors, grew revenue 28.8% during fiscal year 2020.

We were incorporated in Delaware in November 1999 as Liquidation.com, Inc. and commenced operations in early 2000.

Results from our operations are organized into four reportable segments: Retail Supply Chain Group (RSCG), Capital Assets 
Group (CAG), GovDeals, and Machinio. See Note 17 to the Consolidated Financial Statements for Segment Information.

Industry Overview

While a well-established forward supply chain exists for the procurement of assets, many manufacturers, retailers, corporations 
and government agencies are finally making a shift to recognize the growing need for strategic reverse supply chain solutions. 
For example, research from Worldwide Business Research found the global reverse supply chain market generated $415.2 
billion in 2017 and is expected to reach $604 billion by 2025, growing at a CAGR of 4.6% from 2017 to 2025.  

The retail industry, as indicated by an Appriss Retail report in 2019, estimates that approximately $309 billion of merchandise 
is returned on an annual basis, representing 8% of total sales. Liquidity Services estimates that at least $50 billion of these 
returns are moved through secondary markets, with the remaining volume returning to retailer shelves or being sold through 
discount retailers. 

Estimates based on Bureau of Economic Analysis (BEA), U.S. Census, and World Bank reports, indicate that the global used 
equipment market is valued at approximately $350 billion.

4

Assets handled by reverse supply chain solutions generally consist of retail customer returns, overstock products and end-of-life 
goods or capital assets from both the corporate and government sectors. The supply of surplus and idle assets in the reverse 
supply chain results from a number of factors, including:

•

•

•

•

•

•

•

Supply chain inefficiencies.  Forecasting inaccuracies, manufacturer overruns, canceled orders, evolving market 
preferences, discontinued product lines, merchandise packaging changes and seasonal fluctuations result in the growth 
of surplus assets. Organizations that manufacture, distribute, sell or use finished goods regularly dispose of excess 
inventory or returned merchandise.
Product innovation.  Continuous innovation in technology products, such as computer and office equipment, consumer 
electronics, and personal communication and entertainment devices, results in a continuous flow of surplus assets. 
Innovation also results in manufacturing equipment and tooling being upgraded and replaced which generates a 
separate flow of surplus capital assets.
Return policies of large national and online retailers.  The flexible return practices of many large national retailers and 
online shopping sites result in a continuous supply of returned merchandise, a significant portion of which must be 
liquidated.
Growth of e-commerce.  According to Digital Commerce 360, online retail has flourished during the COVID-19 
pandemic, up 44.4% from 2019 and making up 20.8% of all retail sales. With as much as 30% of e-commerce sales 
being returned, the flow of assets in the retail reverse supply chain is likely to grow. 
Compliance with government regulations.  An increasingly stringent regulatory environment necessitates the verifiable 
recycling and remarketing of surplus assets that would otherwise be disposed of as waste.
Increasing focus by corporate and government agencies to seek green solutions for surplus assets.  Many 
organizations appreciate the growing need to be environmentally friendly by improving their management of end of 
life or surplus goods, including the need to repurpose or efficiently redistribute surplus and capital assets to minimize 
waste and maximize value for themselves and the communities they serve.
Changing budgetary trends in corporate and governmental entities.  As corporate and governmental entities 
increasingly are being pressured to enhance efficiencies, while utilizing less resources, they are looking to the 
liquidation of surplus and salvage capital assets as a source of funds.

The management and remarketing of surplus assets traditionally has been an inefficient process. While many organizations 
spend considerable resources developing systems and channels supporting the flow of finished goods to their core customers 
and developing procurement processes for acquiring equipment and assets to support their operations, we believe that many 
have not historically invested resources in the reverse supply chain in the same way as the forward supply chain. Factors 
contributing to these inefficiencies in the reverse supply chain include the lack of:

•

•
•
•

a centralized and global marketplace to sell bulk products as well as machinery and equipment in the reverse supply 
chain;
awareness of effective methods and mechanisms for disposal of surplus assets;
experience in managing the reverse supply chain to seek optimal net returns and improve gross margins; and
real time market data on surplus assets.

Traditional methods of surplus and salvage asset disposition include ad-hoc, negotiated direct sales, utilization of individual 
brokers or sales agents and live on-site auctions. We believe these solutions are generally highly fragmented, geographically 
dispersed and poorly integrated with supply chain operations. The manual, negotiated and geographically dispersed nature of 
traditional surplus resale methods results in a lack of pricing transparency for offered goods, multiple brokers/parties ultimately 
involved in the final disposition and a lower number of potential buyers and bids, which we believe typically leads to lower 
recovery for sellers.

Professional buyers seek surplus and salvage assets to sustain their operations and meet demands of end-customers. They 
include online and offline retailers, convenience and discount stores, value-added resellers such as refurbishers and scrap 
recyclers, import and export firms, and small businesses. Traditionally, these buyers have had limited access to a reliable flow 
of surplus goods and assets, relying instead on their own network of industry contacts and fixed-site auctioneers to locate, 
evaluate and purchase specific items of interest. Traditional methods are inefficient for buyers due to the lack of:

•
•
•
•
•

global access to an available continuous supply of desired goods and assets;
efficient and inexpensive sourcing processes;
a professionally managed central marketplace with transparent, high quality services;
detailed information and product description for the offered goods; and
pricing transparency or ability to compare asset prices.

5

The Internet is a global medium enabling millions of people worldwide to share information, communicate and conduct 
business electronically. Strong growth has occurred in the business-to-business (B2B) online retail market, which can be 
attributed to the rapid migration of manufacturers and wholesalers to open, online platforms. According to McKinsey & 
Company, US e-commerce penetration grew two years’ worth in two months related to the COVID-19 pandemic. Prior to the 
crisis in early 2020, e-commerce penetration rates were just over 15% but grew to nearly 35% penetration in spring of 2020. 
Further, Grandview Research estimates the global business-to-business e-commerce market size was valued at $5.7 trillion in 
2019 and is expected to expand at a compound annual growth rate (CAGR) of 17.5% from 2020 to 2027.

We believe professional buyers of surplus and salvage assets will increasingly use these B2B platforms to identify and source 
goods available for immediate online purchase.

Our Solution

Our solution comprises e-commerce marketplaces, self-directed auction listing tools, and value-added services. Our 
marketplaces and services provide sellers a comprehensive solution to quickly bring surplus assets to market and enhance the 
financial value realized from the sale of their surplus assets while providing buyers with confidence in the reliable flow of 
goods they purchase. We provide our sellers access to a network of liquid marketplaces with over 3.7 million professional 
buyers and a suite of services including consultative surplus asset management, valuation, sales solutions, logistics capabilities, 
and self-directed service tools to efficiently manage our sellers' reverse supply chain and maximize total supply chain value. We 
also seek the optimal methods to maximize our sellers' net recovery using channel strategies and dedicated programs to deliver 
transparent, sustained value.

Through our relationships with our sellers, we provide our buyers convenient access to a substantial and continuous flow of 
surplus and salvage assets. Buyers can find products in over 500 categories in lot sizes ranging from full truck loads to pallets, 
packages and individual items. Our solution combines leading e-commerce marketplaces with integrated sales, marketing, 
merchandising, fulfillment, payment collection, customer support, dispute mediation and logistics services. We provide our 
buyers a convenient method for sourcing surplus consumer goods and commercial capital assets, including industrial 
equipment, energy equipment, and biopharma assets. We also are continually looking for new categories in which we can 
expand our presence, including construction and heavy equipment. For any given asset, our buyers have access to a detailed 
product description, product manifest, digital images, relevant transaction history regarding the seller, shipping weights, 
product dimensions and estimated shipping costs to the buyer's location. This enables our solutions to become an important 
source for surplus and salvage assets for many of our professional buyers and end-users.

We believe our marketplaces benefit over time from greater scale and adoption by our constituents creating a continuous flow 
of goods benefiting our buyers and sellers. As of September 30, 2020, we had 3,772,000 registered buyers in our marketplaces 
and access to millions of end-users through a range of existing consumer marketplaces. Aggregating this level of buyer demand 
and market data enables us to generate a continuous flow of goods from corporate and government sellers, which in turn attracts 
an increasing number of professional buyers. During the year ended September 30, 2020 we had approximately 1,899,000 
auction participants in our online auctions. During 2020, we grew our registered buyer base by 5.4% or 192,000. None of our 
buyers represented more than 10% of our revenue during the year ended September 30, 2020.  As buyers continue to discover 
and use our e-commerce marketplaces as an effective method to source assets, we believe our solutions become an increasingly 
attractive sales channel for corporate and government agency sellers. We believe this self-reinforcing cycle results in greater 
transaction volume and enhances the value of our marketplaces.

6

Our marketplaces serve clients in a large variety of industry verticals, including:

7

Competitive Factors

We have created liquid marketplaces for virtually any type, quantity or condition of surplus or salvage assets. The strengths of 
our business model include:

Aggregation of supply and demand for surplus and salvage assets

The strength of our business model rests on our ability to aggregate sellers and buyers through our marketplaces. Sellers benefit 
from a liquid, transparent market and the active participation of our large base of professional buyers, which enhances their 
returns in comparison to less efficient models. Buyers benefit from our relationships with high-volume, corporate and 
government sellers, which provides them with continuous access to a comprehensive selection of surplus and salvage assets. 
Our solution eliminates the need for sellers and buyers to rely on the highly fragmented and geographically dispersed group of 
traditional liquidators. Instead, sellers and buyers access our global e-commerce marketplaces for their entire surplus and 
salvage asset needs.

Integrated and comprehensive solution

Our marketplaces provide sellers and buyers with a comprehensive solution for the online sale and purchase of surplus and 
salvage assets. We offer marketplaces with full-service solutions such as Liquidation.com, GoIndustry DoveBid, and Network 
International and we offer self-directed service solutions on GovDeals, Network International, Liquidiation.com, and 
AllSurplus.com, our newly launched aggregated marketplace that provides transaction settlement and marketing support while 
allowing sellers to save on their commissions by undertaking the work of photographing, cataloging, and building auctions.  

We also have a full suite of value-added services to simplify the sales and supply chain processes for our sellers and improve 
the utility of our marketplaces for our buyers. For corporate and certain government sellers, we provide sales, marketing, 
logistics and seller support services that are fully integrated with our marketplaces, creating operational and system efficiencies. 
For many of these sellers, asset disposition is not a core business function to which they desire to dedicate internal resources. 
With our solution, we manage each step of the transaction and reverse supply chain for our sellers, reducing complexity while 
providing the ability to optimize the seller's net financial return in the sale of surplus goods and assets. Sellers simply make 
goods available at their facilities or deliver them to our distribution centers and we deliver the sale proceeds, less our portion of 
such proceeds and/or our commissions or fees, after the sale is completed. In response to feedback from our sellers, we have 
learned that our sellers would like bespoke returns process management or return to vendor solutions tailored to their own 
systems, and accordingly, we shifted focus from developing SaaS solutions to refining our own internal returns management 
processes that we use to serve our sellers.  

We have also expanded our capabilities to process individual items, pallets, less-than-truckload (LTL) and full-truckload (FTL) 
auctions. This provides our retail sellers with flexible solutions that can scale to solve their unique liquidity challenges while 
leveraging our various retail channels to maximize their recovery value. 

Our buyer services include intelligent alerts, search tools, dynamic pricing, shipping and delivery, secure settlement, live buyer 
support and dispute resolution to enable effective methods to source assets for their businesses.

Flexible and aligned transaction model

We offer two primary transaction models to our sellers: the purchase transaction model and the consignment transaction model. 
Under the purchase transaction model, we purchase inventory from a seller that we resell in our marketplaces. Sometimes our 
inventory purchase price is variable, as we may share the gross or net proceeds of such resales with the seller.  Sellers that elect 
the purchase transaction model are considered vendors.  Under the consignment transaction model, we do not purchase 
inventory from a seller; instead, we enable a seller to sell its goods in our marketplaces and we earn commission revenue based 
on the proceeds received from the sale.  Sellers that elect the consignment transaction model are considered consignors.

8

Faster transaction cycle times for our sellers and buyers

We believe our marketplace solutions allow our sellers to complete the entire sales process more rapidly than through other 
liquidation methods by generally reducing the complexities in the reverse supply chain and utilizing our multi-channel 
strategies to optimize recovery and velocity. As a result, our sellers can reduce surplus or less valuable inventory quickly, 
generate additional working capital and reduce the cost of carrying unwanted assets. We provide a one stop solution to enable 
professional buyers of any size throughout the world to purchase assets efficiently. For these buyers, we provide a broad range 
of services to give them the information necessary to make an informed bid and ensure they quickly and efficiently receive the 
goods purchased.

Solutions that promote sustainability and green solutions for improved corporate/government stewardship

Our solutions provide a range of capabilities that enable corporate and government agency sellers to directly reduce waste 
generated by redistributing end-of-life products or assets through our solutions, thereby improving the net financial recovery 
generated while positively impacting the communities they serve. Some of the world's largest forward-thinking corporations 
and government agencies have enhanced their stewardship of communities and the environment by utilizing our services and 
selling their surplus assets through our marketplaces.

Technology, data & analytics are enhancing our services and solutions for buyers and sellers

We continue to make strategic investments in our technology capabilities. Aligning the capabilities of our auction platforms 
with the Company’s unique, vertical-specific knowledge has enabled us to develop our newest marketplace, AllSurplus.com. 
This platform provides an aggregated view of all assets available globally in our government and commercial sectors. By 
coupling an intuitive, mobile optimized design with machine-learning driven site search and recommendations, the platform is 
optimized to assist buyers in quickly finding the assets that meet their needs. Our sellers benefit from the unique nature of our 
unified platform by having their assets available, simultaneously, on multiple marketplaces while guaranteeing the integrity of 
the cross-site auction bidding. Placing the assets on multiple sites enables the marketing organization to directly target unique 
buyer segments that resonate with a brand's identity.

Our data infrastructure and analytics continue to evolve to provide near real-time operational insights. By coupling our click-
stream data and bid activity with our campaign activity, the marketing organization is able to create a feedback loop on 
campaign effectiveness and optimizing spend.  

Our Strategy

The focus of our growth strategy is to build the world’s leading marketplace for surplus assets to benefit buyers, sellers, and the 
planet. Our strategic plan rests on four pillars, that we refer to by the acronym RISE, which pillars are as follows: (1) Recovery 
maximization; (2) Increase volume; (3) Service Expansion; and (4) Expense Leverage.  

9

Recovery Maximization

Based on feedback from our sellers, we believe recovery maximization is the single most important driver to attracting sellers to 
our marketplaces.  We believe that the key to achieving higher net recovery is, in turn, driven by attracting buyers to our 
marketplace which we believe that we can do through technology and innovation that improves the buyer experience across our 
network of marketplaces. An improved buyer experience should drive growth in our buyer base which will, in turn, improve 
recovery rates for our sellers. 

Increase Volume

We intend to grow the volume of transacted surplus on our marketplaces with flexible service offerings and pricing models to 
meet the needs of existing and new sellers. We have expanded our self-directed service model to allow commercial sellers that 
do not require a full-service solution to leverage the power of our marketing and online marketplaces to drive buyer demand for 
their assets. This approach allows us to more completely penetrate the total addressable market by better meeting the needs of 
small and mid-sized organizations, equipment dealers, and organizations with lower volume needs. We also anticipate 
increasing volume by placing a greater focus on certain categories, including construction and heavy equipment.  We also 
intend to grow our volume within the retail supply chain by leveraging the self-directed service model.  We will continue to 
provide flexible pricing models that allow our sellers to use either a consignment or a principal-based model. 

Service Expansion

We intend to grow our services with recurring revenue characteristics that leverage our technology platform, domain expertise, 
data, and marketplace channels. By leveraging our extensive knowledge and technology, we intend to grow our revenue by 
attracting more sellers and more volume through expanding our services to better support sellers and buyers and expanding and 
improving our asset management and redeployment tools for commercial and municipal government sellers on our new 
aggregated marketplace. Lastly, we are leveraging our Machinio segment to expand our capabilities with respect to technology-
enabled advertising. This is a natural adjunct to our self-service and full-service solutions available in our marketplaces.

Expense Leverage

We intend to improve operating expense leverage by controlling costs and through technology and innovation that increases 
productivity. We have simplified and streamlined our operations and consolidated business processes and systems, which has 
reduced our fixed costs and improved scalability. We have developed and will leverage a unified marketing organization to 
improve our seller and buyer marketing productivity by increasing the number of sellers using our platform and by driving 
increased volumes of highly targeted buyers to our marketplaces. 

Future State

In sum, we intend to deliver a more diversified, asset light business with recurring revenue that focuses on profitability while 
growing a solid foundation for long-term growth. As we re-establish organic growth in GMV and revenues, grow our asset light 
technology enabled services, and build more recurring revenue, we believe our long-term value and ability to serve our sellers 
and buyers will grow.

Our Marketplaces

Our e-commerce marketplaces are efficient and convenient methods for the sale of surplus and salvage consumer goods and 
capital assets. They are designed to address the particular requirements and needs of buyers and sellers. We operate and enable 
several marketplaces, including the following:

•

•

•

Our Liquidation.com marketplace enables corporations located in the United States and Canada to sell surplus and
salvage consumer goods and retail capital assets. This leading B2B marketplace and our related value-added services
are designed to meet the needs of our sellers by selling their surplus assets to domestic and international buyers.
Our GovDeals.com marketplace provides self-directed service solutions in which sellers list their own assets, and
enables local and state government entities including city, county and state agencies, located in the United States and
Canada to sell surplus and salvage assets. GovDeals also offers a suite of self-directed solutions that include
transaction settlement and buyer marketing.
Our AllSurplus.com marketplace, launched in fiscal 2020, leverages our 20 years of experience in the online surplus
industry to create a centralized marketplace that connects our entire global buyer base with assets from across our
network of legacy marketplaces in a single destination. This marketplace also serves our heavy equipment vertical as
we ramp up our service for this industry. AllSurplus will continually evolve as we enhance our marketplace platform
technology and add new seller and buyer services.

10

•

•

Our NetworkIntl.com marketplace enables corporations to sell idle, surplus, and scrap equipment in the oil and gas, 
petrochemical and power generation industries. This marketplace and our related services are designed to meet the 
unique needs of energy sector sellers.
Our Go-Dove.com marketplace enables corporations located in the United States, Europe, and Asia to sell 
manufacturing surplus, salvage capital assets, and scrap material. This marketplace and our related services are 
designed to meet the specific needs of manufacturing sector sellers selling their surplus assets to domestic and 
international buyers.

Besides these leading business-to-business marketplaces, we recognize the need to reach end users for some assets our sellers 
have entrusted to us. We have developed the capability to sell products on our sellers' behalf directly to end-users and/or 
consumers using a range of existing marketplaces. Our www.secondipity.com marketplace provides consumers a trusted source 
of value products through a socially conscious online experience designed to provide "Better Value, Better Life," by donating a 
portion of the proceeds of every sale to charity.  We also have an established global buyer base that seeks to buy in larger 
quantities than are offered through our standard auction platform. We have dedicated sales teams to support their needs and 
supply chain. These range from a single truckload to ongoing flows of goods for export anywhere in the world, where we 
market, handle, and support the full transaction on behalf of our buyers. We expect to continue to meet the needs of our sellers 
and to access a growing range of products for all our buyers by enhancing our multi-channel strategy to ensure we create value 
for assets at the end of their initial product life cycle.

We also operate www.machinio.com and www.machineryhost.com, which provide a global online platform and search engine 
for listing used equipment for sale in the construction, machine tool, transportation, printing and agriculture sectors. 

Our Value-Added Services for Buyers and Sellers

In addition to our self-directed tools for our sellers, we have integrated value-added services to simplify the reverse supply 
chain processes for both our sellers and buyers. We believe these services generate operational efficiencies within this element 
of the supply chain enabling the greatest value for sellers and buyers with the highest level of confidence and transparency in 
the services we provide. Additionally, we believe these services improve compliance with the policies, regulations and sale 
restrictions of our corporate and government sellers while supporting, or greatly enhancing, many corporate or government 
environmental initiatives.

Seller services.    We offer value-added services to sellers in three areas: (1) merchandising and channel optimization; 
(2) logistics; and (3) settlement and seller support, including compliance services.

• Merchandising and Channel Optimization. Our efforts encompass the services necessary to prepare merchandise for a 

successful auction and include the following:

◦

Channel Optimization—we determine the marketplace and channel sales strategy that we believe will create 
the most value for the individual asset using our real-time transaction systems and proprietary data to support 
ongoing optimization.

◦ Marketing and promotion—we use a variety of both online and traditional marketing methods to promote our 

◦

◦

sellers' merchandise and generate the interest in each asset.
Asset lotting and merchandising—we leverage our industry experience to organize the merchandise we 
receive into size and product combinations that meet buyer preferences within each marketplace and channel.
Product information enhancement—we provide digital images of the merchandise to be sold and combine the 
images with relevant information. To increase the realized sales value, we also research, collect and use 
supplemental product information to enhance product descriptions.

•

Logistics.  We provide logistics services designed to support the receipt, handling, transportation and tracking of 
merchandise offered through our marketplaces, including the following:

◦

◦

◦

◦

Distribution centers—we provide sellers with the flexibility of either having us manage the sales process at 
their location or delivering merchandise to one of our distribution centers.
Inventory management—sellers benefit from our management and inventory tracking system designed so 
merchandise is received, processed and delivered promptly.
Cataloguing merchandise—we catalogue all merchandise, which enables us to provide useful product 
information to buyers and sellers. In certain circumstances, we inspect the merchandise and provide condition 
descriptions to improve quality and the financial recovery to the seller.
Testing, data wiping, de-labeling and refurbishment—we test products, wipe electronic data, refurbish and 
remove labels and product markings from merchandise prior to sale in order to add value to the asset and 
protect sellers' brand equity and distribution relationships.

11

◦

◦

◦

Return to vendor or product disposition to non-sales channels—we manage the end-to-end processes for our
sellers ensuring that returned merchandise is disposed of in compliance with a variety of disposition
requirements. We provide end-to-end management of returning products to vendors, charities, or channels
outside of our leading marketplace solutions.
Outbound fulfillment—we can arrange for domestic or international shipping for all merchandise, whether it
is a small item or container load for export located in one of our distribution centers or at a seller's facility.
Settlement and seller support.  Settlement and seller support services are designed for successful and reliable
completion of transactions and include:

▪

▪

▪

Buyer qualification—we qualify buyers to ensure their compliance with government or seller
mandated terms of sale, as well as to confirm their ability to complete a transaction.
Collection and settlement—we collect payments on behalf of sellers prior to delivery of any
merchandise and disburse the proceeds to the seller after the satisfaction of all conditions of a sale.
Transaction tracking and reporting—we enable sellers and buyers to track and monitor the status of
their transactions throughout the sales process. We support the successful completion of each
transaction on behalf of the buyer and seller. We provide a range of comprehensive reporting
services to sellers upon the completion of a transaction. Our invoicing and reporting tools can be
integrated with the seller's information system, providing a more efficient flow of data.

•

Seller support and dispute resolution. We provide full support throughout the transaction process and dispute
resolution for our buyers and sellers if needed.

Buyer services.    Many of the services we provide to sellers also benefit buyers by providing them with the information to 
make a more informed bid and by delivering the goods they purchased. Our buyer-focused services include:

•

•

•

•

•

Intelligent alerts and recommendations—we notify buyers of upcoming auctions based on their registered preferences
and prior transaction history. Registered preferences can be as broad as a product category or as specific as a part
number or key word. We use this information to ensure informed recommendations whenever we identify a product
that fits a buyer's preference. We will alert our buyers based on their preferences when auctions are initially launched
or nearing conclusion and based on various other parameters to enable our buyers to see relevant products.
Search and navigation tools—buyers can search our marketplaces for products based on a variety of criteria and
personalized settings, including product category, keyword, lot size, product condition, product geographic location
and auction ending date.
Dynamic pricing tools, product information, and shipping quotes—we offer multiple dynamic pricing tools including
outbid notification, automated bid agent and automatic auction extension. In addition, we provide buyers the
information they need to make informed decisions, including product data, seller performance, and online shipping
quotes to help understand their landed cost.
Broad and flexible range of shipping/pick-up options—we can provide packaging and shipping services for each
transaction, whether it is a small item or container loads for export, including buyer pick-up at our premises, for the
majority of transactions, or support buyer arranged transportation.
Secure settlement and buyer support—besides qualifying sellers, providing several electronic payment options and
serving as a trusted market intermediary, we verify transaction completion, which enhances buyer confidence. In
addition, we provide full reliable buyer support throughout the transaction process.

Sales and Marketing

We utilize a direct sales and marketing force to acquire and manage our seller and buyer accounts. Our sales activities are 
focused on acquiring new sellers and expanding existing sellers' use of our solutions. Our marketing activities are focused on 
acquiring and activating new buyers and increasing existing buyers' participation. Our marketing team also manages our 
marketplace brands and drives seller lead generation efforts that support the sales team.

Sales

Our sales personnel develop seller relationships, contract to provide our services and manage the business accounts on an on-
going basis. Our sales team focuses on building long-term relationships with sellers that we believe will generate recurring 
transactions. They also leverage our years of experience and market data of completed transactions to identify which of our 
various services would be beneficial to each new or existing seller. Our sales team works with several auction partners globally 
for both purchase and consignment transaction model projects. In addition, we have a lead generation team which tracks 
announcements regarding plant closures around the world. The lead generation team uses several sources to research plant 
closures, which sources include news aggregators, trade journals, industry specific web sites and bankruptcy reports on a global 
basis.

12

We organize our sellers group into two distinct groups: large full-service sellers, and self-directed sellers. We base our approach 
on our experience in understanding and serving the unique needs of each type of seller:

•

•

Large full-service sellers.  These sellers require a customized approach, using a combination of our industry-focused 
sales team and our value-added services to create a comprehensive solution tailored to their needs.
Self-directed sellers.  These sellers are offered a turn-key solution enabling them to self-direct the sale of their assets 
on our marketplaces by accessing tools and resources to optimize their net recovery.

Our sales personnel receive salary and performance-based commissions.

Marketing

We use a variety of online and traditional marketing strategies to attract and activate professional buyers to maximize the 
number of bidders participating in our e-commerce marketplaces as well as to support our sales team:

•

•

Buyer acquisition.  We utilize marketing automation and digital online marketing, including paid search advertising, 
search engine optimization, affiliate programs and cross promotion to acquire new buyers. We supplement this online 
marketing with special event print media, classified advertisements and selected direct mail campaigns. Public 
relations campaigns, participation in trade shows and speaking engagements also complement our overall buyer 
acquisition efforts.
Buyer participation.  We use many tools to increase buyer participation, including: targeted opt-in e-mail newsletters 
that provide content based on the buyer's stated categories of interest and past bidding or transaction activity; special e-
mail alerts highlighting specific products of interest; personalized recommendation engines; and convenient search 
tools that enable a buyer or prospective buyer to find desired items on our e-commerce marketplaces.

• Market research.  In order to better target buyers by industry segment, geographic location or other criteria, our 

marketing department continually gathers data and information from each of the buyer segments we serve. In addition, 
the marketing department conducts regular surveys to better understand buyers' behavior and needs. We have adopted 
a privacy policy and have implemented security measures to protect this information.
Sales support.  Our marketing department employs a robust lead generation program, creates documentation and 
research to support our sales team in presenting our company to potential sellers and buyers, including sales brochures 
and white papers, and participates in selected trade shows.

•

All marketing activities are evaluated based on the level of auction participation in our marketplaces, the cost to acquire new 
sellers, and the cost effectiveness of each action.

Technology and IT Infrastructure

Our marketplaces are web-based and can be accessed from any Internet-enabled device by using a standard web browser. Our 
technology systems enable us to automate and streamline many of the manual processes associated with finding, evaluating, 
bidding on, paying for and shipping surplus and salvage assets. The technology and content behind our marketplaces and 
integrated value-added services were developed by us, providing us with control over the marketplaces and the ability to make 
enhancements quickly to better fit the specific needs of our buyers and sellers. Our infrastructure provides:  

•

•

•

an efficient channel to sell online through a variety of pricing mechanisms (standard auction, sealed bid, make an offer, 
fixed price, and a combination of fixed price and auction);
a scalable back office that enables buyers and sellers to efficiently manage transactions among remote business users 
by utilizing account management tools, including payment collection, invoicing management, shipping and transaction 
settlement; and
an input/output agnostic platform, including Application Programming Interface or other conduits that enable us to 
integrate seamlessly with partner enterprise applications of sellers and third party service providers.

We have designed our websites and supporting infrastructure to be robust and to support new services and increased traffic. Our 
servers are fully-managed and hosted by Amazon Web Services and Microsoft Azure Public Cloud Platforms. Our applications 
are designed with resiliency and fault tolerance in mind. Our network connectivity offers high performance and scalability to 
accommodate increases in website traffic. Since January 1, 2003, we have experienced no financially material service 
interruptions on our e-commerce marketplaces.

Our applications support multiple layers of security, including password-protected log-ins, encryption technology to safeguard 
information transmitted in web sessions and firewalls to help prevent unauthorized access to our network and servers. We 
devote resources to protecting our systems from intrusion.

13

Further, we devote resources to continuous improvement of our technology and IT infrastructure. In fiscal 2020, we continued 
to expand the capabilities of our newest e-commerce platform including:

•
•
•

•

launching our new, aggregated marketplace, AllSurplus.com;
incorporating a machine learning powered product recommendation engine;
introduction of an improved site search engine, leveraging natural language processing and filtered navigation to assist
customers with quickly identifying relevant assets; and
creation of dedicated page templates, search, and navigation features supporting grouped asset auctions; virtual
‘events’ to facilitate clustered auctions in specific verticals.

Additionally, we introduced cross-listing and cross-bidding to our AllSurplus.com marketplace. This capability provides our 
GovDeals and commercial sellers’ assets additional visibility by presenting them on multiple marketplaces, simultaneously, 
allowing real-time bidding to occur across marketplaces, while guaranteeing the integrity of the bid process. 

For our existing marketplaces we continue to deploy new capabilities to improve the customer experience. 
GovDeals is now optimized for mobile device viewing via responsive design while Liquidation.com has an improved site-wide 
navigation. 

Our core back office infrastructure is flexible by design. In response to the COVID-19 travel restrictions and shelter-in-place 
orders, we quickly pivoted to a virtual working environment for both our corporate staff as well as our sales/sales support staff. 
We were able to swiftly transition to remote work because of the investments we had previously made in VoIP telephony, 
collaboration software, mobile device support, cloud-based enterprise services, as well as ‘always on’ VPN technology. These 
investments enable a global, remote workforce to service our customers’ needs regardless of location. 

Operations

Supporting large organizations that have a recurring need to sell surplus and salvage assets requires systematic processes to 
enhance the financial value and convenience received by our sellers. We believe we have integrated the required operational 
processes into our solution to efficiently and to effectively support our buyers and sellers. Our operations group comprises three 
functions: (1) buyer relations, (2) shipping logistics and (3) distribution center and field service operations.

Buyer relations

Our buyer relations group supports the completion of buyer transactions by managing the buyer registration and qualification 
process, answering questions and requests from buyers, collecting buyer payments and resolving disputes. Our websites contain 
extensive information about buying through our e-commerce marketplaces, including an online tutorial regarding the use of our 
marketplaces, answers to frequently-asked buyer questions and an indexed help section. Buyers can contact a buyer support 
service representative by live chat and e-mail or phone if they need additional support.

Shipping logistics

Our shipping logistics group manages and coordinates inbound and outbound shipping of merchandise for sellers and buyers. 
We offer, as part of our value-added services, integrated shipping services using our own fleet or multiple vetted and pre-
qualified carrier partners. In addition, our shipping coordinators monitor the performance and service level of our network of 
carriers to help ensure speed and quality of service.

Distribution center and field service operations

Our distribution center and field service operations group performs selected pre-sale and post-sale value-added services at our 
distribution centers and at seller locations globally. These activities include unloading, manifesting and reporting discrepancies 
for all received assets and sales preparation of offered assets, including merchandising and organizing offered assets, writing 
product descriptions, capturing digital images and/or video and providing additional optional value-added services such as 
returns management (RM) services, return to vendor (RTV) services and product delabelling, data cleaning/wiping, testing, 
refurbishment and repackaging. Our distribution center and field service operations group personnel also arranges the outbound 
shipping or pick-up of purchased assets for our buyers.

Competition

The online services market for auctioning or liquidating surplus and salvage assets is competitive and growing rapidly. We 
compete with:

•
•
•
•

other e-commerce platforms;
auction, reverse auction, and direct sale websites;
government agencies that have created websites to sell surplus and salvage assets; and
traditional liquidators and fixed-site auctioneers.

14

In our marketplaces for surplus and salvage assets, we compete with a variety of online, mobile, and offline channels. These 
include, but are not limited to, e-commerce providers, B2B online marketplace platforms, auction websites, retailers, 
distributors, liquidators, import and export companies, auctioneers, and government agencies that have created websites to sell 
surplus. As our product offerings continue to broaden into new categories of surplus and salvage items, we expect to face 
additional competition from other online, mobile, and offline channels.

Our markets may become even more competitive as traditional and online liquidators and auctioneers continue to develop 
online and offline services for disposition, redeployment and remarketing of surplus and salvage assets. In addition, 
manufacturers, retailers and government agencies may create their own websites to sell their own surplus and salvage assets and 
those of third parties.

Competition may intensify as our competitors enter into business combinations or alliances and established companies in other 
market segments expand to become competitive with our business. In addition, new and enhanced technologies, including 
search, web and infrastructure computing services, digital content, and electronic devices, may increase our competition. The 
internet facilitates competitive entry and comparison shopping, and increased competition may reduce our sales and profits.

Our Vendor Contracts with Amazon.com, Inc. and the United States Department of Defense

Our RSCG segment has multiple vendor contracts with Amazon.com, Inc., under which we acquire commercial merchandise to 
sell under the purchase model. The commercial merchandise we purchased under this contract represented 55.1%, 43.6% and 
33.7% of consolidated cost of goods sold for the years ended September 30, 2020, 2019 and 2018, respectively. 

DoD agreements.  Historically, we had two material vendor contracts with the Department of Defense (DoD): the Scrap 
Contract and the Surplus Contract. Both contracts were included in the results of our CAG segment.

•

•

Scrap Contract.  Under the Scrap Contract, which concluded on September 30, 2019, we acquired, managed and sold
all non-electronic scrap property of the DoD turned into the Defense Logistics Agency (DLA), and paid the DLA a
revenue-sharing payment equal to 64.5% of the gross resale proceeds. Scrap property generally consisted of items
determined by the DoD to have no use beyond their base material content, such as metals, alloys, and building
materials. We bore all of the costs for the sorting, merchandising and sale of the property. The resale transactions for
scrap property sourced under this contract followed the purchase model.

Resale of scrap property that we purchased under the Scrap Contract accounted for 7.4% and 10.2% of our total
revenues and 2.6% and 3.6% of our GMV in the years ended September 30, 2019 and 2018, respectively.

Surplus Contract.  Under the Surplus Contract, which concluded on June 30, 2018, we acquired, managed and sold
usable surplus personal property of the DoD turned into the DLA. We paid the DLA 4.35% of the DoD's original
acquisition value for the surplus property, which property consisted of items determined by the DoD to be no longer
needed and not claimed for reuse by any federal agency, such as electronics, industrial equipment, office supplies,
scientific and medical equipment, aircraft parts, clothing and textiles. We retained 100% of the profits from the resale
of the property and bore all of the costs for the merchandising and sale of the property.  The resale transactions for
surplus property sourced under this contract followed the purchase model.

Resales of surplus property that we purchased from the DoD under the Surplus Contract, as well as services we
provided to the DoD under the Surplus Contract, accounted for 12.4% of our total revenues and 4.1% of our GMV for
the year ended September 30, 2018.

Government Regulation

We are subject to federal and state consumer protection laws, including laws protecting the privacy of customer non-public 
information and regulations prohibiting unfair and deceptive trade practices. The growth and demand for e-commerce has 
resulted in and may continue to result in more stringent consumer protection laws and data privacy laws that impose additional 
compliance burdens on e-commerce companies. In particular, we continue to address changes in state, federal and international 
privacy laws and regulations, including the General Data Protection Regulations (GDPR) in the European Union. Many 
jurisdictions also regulate "auctions" and "auctioneers" and may regulate online auction services. These consumer protection 
laws and regulations could cause substantial compliance costs and could interfere with the conduct of our business.

15

Intellectual Property

We regard our intellectual property, particularly domain names, copyrights and trade secrets, as critical to our success. We rely 
on contractual restrictions and common law copyright and trade secret laws to protect our proprietary rights, know-how, 
information and technology. These contractual restrictions include confidentiality and non-compete provisions. We generally 
enter into agreements containing these provisions with our employees, contractors and third parties with whom we have 
strategic relationships. Despite these precautions, it may be possible for a third party to copy or otherwise obtain and use our 
intellectual property without our authorization. We are the registered owners of several Internet domain names, including 
www.allsurplus.com, www.liquidation.com, www.govdeals.com, www.networkintl.com, www.secondipity.com, www.go-
dove.com, and www.machinio.com. We pursue the registration of our trademarks in the U.S. and internationally. Effective 
patent, copyright, trademarks, trade secret and domain name protections are expensive to maintain and we may have to litigate 
to enforce our intellectual property rights. We seek to protect our domain names in an increasing number of jurisdictions and 
may not succeed in certain jurisdictions.

Human Capital Management

In order to achieve our goal to build the world’s leading marketplace for surplus assets to benefit buyers, sellers, and the planet, 
it is crucial that we attract, develop and retain employees who deliver outstanding performance.  To do so, we strive to make 
LSI a rewarding place to work and an environment where we promote diversity, equity and inclusion.  As of September 30, 
2020, we had 574 employees worldwide.  We also utilize temporary workers to augment staffing during peak business cycles 
and to fill certain open positions on a temporary basis.  

We believe our employees are key to achieving our business goals and growth strategy.  We track and report internally on 
certain key metrics, such as employee engagement, employee net promoter score, turnover rate, workforce growth and internal 
mobility.

We embrace diversity, equity and inclusion. We actively recruit talent with a diversity of experiences, background and ideas. 
By doing so, we aim to leverage the variety of skills and perspectives inherent in a diverse workforce, improve our problem-
solving abilities, and bring innovative solutions to a wider range of clients and customers.

We believe our management team has the experience, talent and dedication necessary to effectively execute our business goals 
and growth strategy. For discussion of the risks relating to the attraction and retention of key employees, see “Item 1A. Risk 
Factors.”

Available Information

Our annual, quarterly and current reports, proxy statements, amendments to those reports and other information are provided 
free of charge on our website www.liquidityservices.com, as soon as reasonably practicable after we electronically file these 
materials with, or furnish them to the Securities and Exchange Commission (the SEC). We use our website as a channel of 
distribution for material company information. We post important information, including news releases, analyst presentations, 
investor presentations, and financial information regarding the Company at www.liquidityservices.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains forward-looking statements made pursuant to the Private Securities Litigation Reform Act of 1995. 
These statements are only predictions. The outcome of the events described in these forward-looking statements are subject to 
known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or 
achievements to differ materially from any future results, levels of activity, performance or achievements expressed or implied 
by these forward-looking statements. These risks and other factors include but are not limited to, statements regarding the 
Company’s business outlook; anticipated economic and operational impacts of the COVID-19 global pandemic, especially if 
there is a rise in COVID-19 deaths that precipitates re-closures or extended restrictions on international travel; the migration of 
our retail marketplace to our core e-commerce technology platform; expected future effective tax rates; and trends and 
assumptions about future periods, the numerous factors that influence the supply of and demand for used equipment; economic 
and other conditions in local, regional and global sectors; and those listed in Part I, Item 1A ("Risk Factors") and in our other 
filings with the SEC from time to time. You can identify forward-looking statements by terminology such as "may," "will," 
"should," "could," "would," "expects," "intends," "plans," "anticipates," "believes," "estimates," "predicts," "potential," 
"continues" or the negative of these terms or other comparable terminology. Although we believe that the expectations reflected 
in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or 
achievements. There may be other factors of which we are currently unaware or deem immaterial that may cause our actual 
results to differ materially from the forward-looking statements.

16

All forward-looking statements apply only as of the date of this Annual Report and are expressly qualified in their entirety by 
the cautionary statements included in this document. Except as may be required by law, we undertake no obligation to publicly 
update or revise any forward-looking statement to reflect events or circumstances occurring after the date of this Annual Report 
or to reflect the occurrence of unanticipated events.

17

Item 1A.    Risk Factors.

You  should  carefully  consider  the  risks  described  below,  together  with  all  of  the  other  information  in  this  Annual  Report, 
including  the  consolidated  financial  statements  and  related  notes,  before  making  an  investment  decision  with  respect  to  our 
common  stock.  If  any  of  the  following  risks  occur,  our  business,  financial  condition  or  operating  results  could  suffer.  As  a 
result, the trading price of our common stock could decline and you may lose all or part of your investment in our common 
stock. The risks and uncertainties described below are not the only significant risks we may face. Other events that we do not 
currently anticipate or that we currently deem immaterial also may affect our results of operations and financial condition.

Business and Operating Risks

The success of our business depends on our ability to successfully obtain a supply of surplus assets sufficient to attract 
buyers to our platform and our ability to successfully attract and retain active professional buyers to create demand for 
surplus assets sufficient to attract sellers.

Our ability to increase our revenue and earn profits depends on whether we can successfully retain existing sellers, attract new 
sellers,  expand  the  supply  of  merchandise  available  for  sale  on  our  e-commerce  marketplaces  and  attract  and  retain  active 
professional buyers to purchase the merchandise. Our ability to attract enough quantities of suitable merchandise and buyers 
will depend on various factors, some of which are out of our control. These factors include our ability to:

•
•
•
•

•
•

offer sellers liquid marketplaces for their surplus and salvage assets;
offer buyers desirable merchandise;
develop and implement effective sales and marketing strategies;
comply with regulatory and corporate seller requirements affecting marketing and disposition of certain categories of
merchandise;
efficiently catalogue, handle, store, ship and track merchandise; and
achieve high levels of seller and buyer satisfaction.

Failure  to  continue  to  offer  competitive  products  to  the  marketplace,  to  supply  products  that  meet  applicable  regulatory 
requirements, or to predict market demands for, or gain market acceptance of, such products, would have a negative impact on 
our business, results of operations and financial condition.

If we do not respond to rapid technological changes or upgrade our systems, we could fail to grow our business and our 
revenue could decrease.

To remain competitive, we must continue to enhance and improve the functionality and features of our e-commerce business. 
As an e-commerce company, we must continuously improve and upgrade our technology, transaction processing systems and 
network  infrastructure  to  allow  our  operations  to  grow  in  both  size  and  scope.  Without  such  improvements,  our  operations 
might suffer from unanticipated system disruptions, slow transaction processing, unreliable service levels, or impaired quality 
or delays in reporting accurate financial information, any of which could negatively affect our reputation and ability to attract 
and retain sellers and buyers. We may also face material delays in introducing new services, products and enhancements. The 
internet  and  the  e-commerce  industry  are  rapidly  changing.  If  competitors  introduce  new  products  and  services  using  new 
technologies  or  if  new  industry  standards  and  practices  emerge,  our  existing  websites  and  our  proprietary  technology  and 
systems may become obsolete. In addition, the expansion and improvement of our systems and infrastructure may require us to 
commit substantial financial, operational and technical resources, with no assurance our business will grow as a result. If we fail 
to  respond  to  technological  change  or  to  adequately  maintain,  expand,  upgrade  and  develop  our  systems  and  infrastructure 
promptly, our ability to grow could be limited and our revenue could decrease.

We may not realize the anticipated benefits from our recent initiatives.

We expect that our recent initiatives will increase our efficiency and productivity, the functionality of our marketplaces and our 
cross-selling opportunities, as well as decrease the cost of our systems infrastructure, all of which we expect will drive our scale 
and growth and have a positive effect on our business, competitive position and results of operations over time. Many of our 
previous operating and financial systems have been recently replaced, and if these new systems do not operate as expected, we 
may have to incur significant additional costs and delays to modify them. We cannot assure you that these initiatives will be 
beneficial  to  the  extent,  or  within  the  timeframes,  expected,  or  that  the  estimated  efficiency,  cost  savings  and  other 
improvements will be realized as anticipated or at all. If our initiatives are not implemented successfully and within budget, or 
if our systems do not perform in a satisfactory manner, it could disrupt or otherwise materially adversely affect our business and 

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results  of  operations,  as  well  as  divert  management  resources.  Similarly,  if  our  buyers  and  sellers  fail  to  accept  our  new 
platform or our new unified process for handling transactions across our marketplaces, it could materially adversely affect our 
business and results of operations.

The information technology and digital marketing improvements that are core to our RISE strategy place a significant 
strain on our management, operational, financial and other resources.

We  continue  to  decommission  non-scalable  legacy  IT  platforms  with  modular  technology  including  key  modules  for  unified 
management of sellers and buyers, property handling, transaction processing and finance functions across our entire company. 
Our AllSurplus marketplace launched during Q1 of Fiscal Year 2020 and has continued to receive regular capability updates as 
we leverage customer feedback and data analytics to optimize the user experience.  Our AllSurplus marketplace is designed to 
provide our buyers access to all the property available in our CAG and GovDeals marketplaces, provides a common account 
experience  for  sellers  and  simplifies  our  operations.  This  program  continues  to  place  significant  strain  on  our  management, 
personnel,  operations,  systems,  technical  performance  and  financial  resources  and  internal  financial  control  and  reporting 
function.  Iterative  information  technology  and  digital  marketing  improvements  require  management  time  and  resources  to 
educate employees, redesign internal processes and implement new ways of conducting business with our sellers and buyers. If 
we  do  not  effectively  manage  improvements  to  our  marketplaces,  including  consolidation  of  our  Network  International  and 
GoIndustry  DoveBid  marketplaces  onto  our  AllSurplus  marketplace,  digital  marketing  and  data  driven  improvements  or  the 
timing, costs, and adoption by sellers and buyers, it could negatively affect our business and our operating results, as well as 
damage our reputation and our prospects. In addition, the dedication of resources to the continuous improvement of our new 
aggregated marketplace initiative limits the resources we have available to devote to other initiatives or growth opportunities, or 
to invest in the maintenance of our internal systems. 

We have vendor contracts with Amazon.com, Inc. in our RSCG segment under which we acquire a significant portion of 
our purchased inventory, and if our relationship with Amazon is disrupted, we would experience a significant decrease 
in revenue and income.

We have multiple vendor contracts with Amazon.com, Inc., under which we acquire then resell merchandise. The property we 
purchased under these contracts represented approximately 55.1%, 43.6% and 33.7% of cost of goods sold for the years ended 
September  30,  2020,  2019  and  2018,  respectively.  If  Amazon  stopped  selling  inventory  to  us  on  acceptable  terms,  we  likely 
could not procure alternative inventory from other vendors in a timely and efficient manner and on acceptable terms, or at all, 
and would therefore experience a significant decrease in revenue and have difficulty generating income.

We face intense competition.

Our businesses operate in intensely competitive markets. We have many competitors in different industries, including the online 
services market for auctioning or liquidating surplus and salvage assets and retail markets. Competitive pressures could affect 
our ability to attract and retain buyers and sellers, which could decrease our revenue and negatively affect our operating results.

Some of our other current and potential competitors have longer operating histories, larger seller and buyer bases, greater brand 
recognition  and  greater  financial,  marketing  and  other  resources  than  we  do.  They  may  devote  greater  financial  resources  to 
marketing and promotional campaigns, secure better terms from sellers and vendors, adopt more aggressive pricing or inventory 
availability policies and devote substantially more resources to technology and infrastructure than we do.

During  the  COVID-19  pandemic,  several  of  our  competitors  were  driven  to  upgrade  aspects  of  their  core  information  and 
marketing technology stacks. This heightened focus on e-commerce has increased the competition we face.  If this competition 
continues to intensify, it may become progressively more difficult to attract enough buyers and sellers to our marketplaces to 
sustain growth without significant increases in resources.

In some countries, we have competitors that may have a better understanding of local culture and commerce. We increasingly 
may  compete  in  other  countries  with  local  competitors  that  have  advantages  we  do  not,  such  as  a  greater  ability  to  operate 
within the local regulatory environment.

If our strategy to compete against our many competitors is not effective, we may lose market share and our results of operations 
may be negatively affected. We may not be able to compete successfully against competitors and our financial condition and 
results of operations may be adversely impacted and we may not be able to achieve long term earnings growth targets.

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If  we  do  not  retain  our  senior  management  and  other  highly  skilled  employees,  we  may  not  achieve  our  business 
objectives.

Our  future  success,  including  our  ability  to  successfully  implement  recent  initiatives,  depends  substantially  on  the  continued 
service  of  our  senior  management  and  other  key  personnel,  particularly  William  P.  Angrick,  III,  our  Chairman  and  Chief 
Executive  Officer.  We  do  not  have  key-person  insurance  on  any  of  our  officers  or  employees.  Losing  any  member  of  our 
existing  senior  management  team  could  damage  key  seller  relationships,  result  in  the  loss  of  key  information,  expertise  or 
know-how, lead to unanticipated recruitment and training costs and make it more difficult to operate our business and achieve 
our  business  goals.  Our  future  success  also  depends  on  our  ability  to  continue  to  attract,  retain  and  motivate  highly  skilled 
employees, particularly employees with sales, marketing, operations and technology expertise. Competition for employees in 
our  industry  is  intense.  We  have  experienced  occasional  difficulty  in  attracting  the  personnel  to  support  the  growth  of  our 
business, and we may experience similar difficulties. If we cannot attract, assimilate and retain employees with the skills we 
require, we may not grow our business and revenue as expected and we could experience increased turnover, decreased levels 
of buyer and seller service, low morale, inefficiency or internal control failures.

Our  operating  results  depend  on  our  websites,  network  infrastructure  and  transaction  processing  systems,  and  our 
software  runs  on  public  clouds.  Service  interruptions  or  system  failures  could  negatively  affect  the  demand  for  our 
services and our ability to grow our revenue.

Any system interruptions that affect our websites or our transaction systems could impair the services we provide to our sellers 
and buyers. In addition, our systems and data centers may be vulnerable to damage from a variety of other sources, including: 
damage to, or failure of, our computer software or hardware, or our connections to, and outsourced service arrangements with, 
third parties; failure of, or defects in, the third-party systems, software or equipment on which we rely to access our data centers 
and other systems; errors in the processing of data; computer viruses, malware or software defects; physical or electronic break-
ins, sabotage, distributed denial of service, or DDoS, penetration attacks, intentional acts of vandalism and similar events; and 
telecommunications failures, power outages, pandemics, political unrest, malicious human acts and natural disasters.

Improving the reliability and redundancy of our systems may be expensive, reduce our margins and may not be successful in 
preventing system failures.

Our ability to provide services depends substantially on systems provided by third parties, over whom we have little control. 
We  have  occasionally  experienced  interruptions  to  our  services  due  to  system  failures.  Any  disruption  to  our  data  centers, 
interruptions  or  failures  of  our  systems  or  our  ability  to  communicate  with  third  party  systems  could  negatively  affect  the 
demand for our services and our ability to grow our revenue.

Many  of  our  information  technology  systems  consist  of  outsourced,  cloud-based  infrastructure,  platform,  and  software-as-a-
service  solutions  not  under  our  direct  management  or  control.  Any  disruption  to  either  the  outsourced  systems  or  the 
communication links between us and the outsourced supplier could negatively affect our ability to operate our websites or our 
transaction systems and could impair our ability to provide services to our sellers and buyers. We may incur additional costs to 
remedy the damages caused by these disruptions. 

Our inability to use software licensed from third parties or our use of open source software under license terms that 
interfere with our proprietary rights could disrupt our business.

We use software licensed from third parties, including some open-source software that we use without charge. We use, among 
others,  the  following  licensed  or  open-source  software:  ADP,  Akamai,  Amazon  Web  Services,  Google,  Heroku,  Jenkins, 
LeaseQuery, Liferay, Microsoft, MuleSoft, MySQL, Oracle and Red Hat Enterprise Linux Software, and we may use additional 
open-source software. Licenses to third party software may not continue to be available on terms that are acceptable to us, or at 
all.

Our inability to use third-party software or to enter into agreements on acceptable terms with providers of cloud-based solutions 
could  cause  disruptions  to  our  business,  or  delays  in  developing  future  services  or  enhancements  of  existing  services,  which 
could impair our business. In addition, the terms of certain open source software licenses may require us to provide modified 
versions of the open source software or any proprietary software that we develop that incorporates all or a portion of the open 
source  software  to  others  on  unfavorable  license  terms  consistent  with  the  open  source  license  term.  If  we  must  license  our 
proprietary  software  under  the  foregoing,  our  competitors  and  other  third  parties  could  obtain  access  to  our  intellectual 
property, which could harm our business.

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Certain aspects of our marketing technology are dependent on third parties over whom we have no control.

Obtaining  organic  search  engine  traffic  from  Google  is  a  significant  traffic  driver  for  our  marketplaces.    If  Google  were  to 
modify the search engine algorithms that control our page rankings, we may experience a significant negative impact on the 
traffic  coming  to  our  marketplaces.  A  decrease  in  traffic  would  reduce  the  number  of  new  buyers  and  sellers  on  our 
marketplaces and could harm our business.  

Additionally,  our  marketing  technology  relies  heavily  on  our  ability  to  track  our  promotional  campaign  performance  across 
marketing channels (i.e., email, search engines, social media and third party banner ads).  If industry leading software browsers, 
such  as  Google  Chrome  or  Apple  Safari,  disable  user  analytics  tracking  or  other  similar  capabilities,  our  ability  to  track  our 
promotional  campaign  performance  could  be  affected,  which  could  in  turn  prevent  us  from  fully  optimizing  the  marketing 
spend associated with our promotional campaigns.

We are exposed to risks related to cybersecurity and protection of confidential information.

We  retain  highly  confidential  information  on  behalf  of  our  buyers  and  sellers  in  our  systems  and  databases.  Although  we 
maintain security features in our systems designed to protect user information and prevent data loss and other security breaches, 
such  measures  cannot  provide  absolute  security  and  our  operations  may  be  susceptible  to  breaches,  including  from 
circumvention  of  security  systems,  denial  of  service  attacks  or  other  cyber-attacks,  hacking,  computer  viruses  or  malware, 
technical malfunction, employee error, malfeasance, physical breaches, system disruptions or other disruptions. For example, in 
2018, we experienced a data breach incident that involved an employee’s email account and may have resulted in the exposure 
of personally identifiable information of our employees. We cannot be certain that the measures and processes taken by us to 
address this incident will prevent harm to our employees from the incident or prevent all similar events in the future.

Disruptions  from  cybersecurity  events  may  jeopardize  the  security  of  information  stored  in  and  transmitted  through  our 
systems. An increasing number of websites, including those owned by several other large Internet and offline companies, have 
disclosed breaches of their security, some of which have involved sophisticated and highly targeted attacks on portions of their 
websites or infrastructure. The techniques used to obtain unauthorized access, disable, or degrade service, or sabotage systems, 
change  frequently,  may  be  difficult  to  detect  for  a  long  time,  and  often  are  not  recognized  until  launched  against  a  target. 
Certain efforts may be state sponsored and supported by significant financial and technological resources and therefore may be 
even more difficult to detect. We may not anticipate these techniques or implement adequate preventive measures. We currently 
expend,  and  may  be  required  to  expend  significant  additional  capital  and  other  resources,  to  protect  against  such  security 
breaches or to alleviate problems caused by such breaches. Our insurance coverage may be inadequate to compensate us for any 
related losses we incur.

These issues are likely to become more difficult as we expand our operations. Any breach of our security measures, or even a 
perceived breach of our security measures, could cause us to lose sellers or buyers, suffer material harm to our business, 
financial condition, operating results and reputation or be subject to regulatory actions, sanctions or other statutory penalties, 
litigation, or liability for failure to safeguard our sellers’ and buyers’ information. Further, losing confidential seller or buyer 
information could also expose us to the risk of liability and costly litigation. In addition, if there is any perception that we 
cannot protect our users’ confidential information, we may lose the ability to retain existing, and attract new, sellers and buyers, 
and therefore our revenue could decline.

Shipment of merchandise sold in our marketplaces could be delayed or disrupted by factors beyond our control and we 
could lose buyers and sellers.

We rely upon third-party carriers such as United Parcel Service, or UPS, for timely delivery of our merchandise shipments. We 
are subject to carrier disruptions and increased costs due to factors beyond our control, including labor difficulties, inclement 
weather, terrorist activity and increased fuel costs. In addition, we do not have a long-term agreement with UPS or any other 
third-party carriers, and we cannot be sure that our relationship with UPS will continue on terms favorable to us, if at all. If our 
relationship with UPS is terminated or impaired or if UPS cannot deliver merchandise for us, we would have to use alternative 
carriers  for  the  shipment  of  products  to  our  buyers.  We  may  not  be  able  to  engage  alternative  carriers  timely  or  on  terms 
favorable to us. 

Potential  adverse  consequences  may  include  reduced  visibility  of  order  status  and  package  tracking;  delays  in  merchandise 
receipt and delivery; increased cost of shipment; and reduced shipment quality, which may damage merchandise.

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Any failure to receive merchandise at our distribution centers or deliver products to our buyers in a timely and accurate manner 
could lead to seller or buyer dissatisfaction and cause us to lose sellers and buyers.

An  interruption  in  the  operations  of  our  buyer  and  seller  support  service  system  or  our  distribution  centers  could 
significantly harm our business and operating results.

Our  business  depends,  to  a  large  degree,  on  the  provision  of  effective  support  services  to  our  buyers  and  sellers,  and  on 
effective distribution center operations (including leased commercial warehouse distribution space). These operations could be 
harmed  by  several  factors,  including  any  material  disruption  or  slowdown  at  our  distribution  centers  resulting  from  labor 
disputes,  changes  in  the  terms  of  our  underlying  lease  agreements,  telecommunications  failures,  power  or  service  outages, 
human  error,  terrorist  attacks,  natural  disasters,  government  mandated  business  closures  and  shelter-in-place  guidelines 
designed to contain the spread of epidemic or pandemic disease or other events.

If  we  fail  to  accurately  predict  our  ability  to  sell  merchandise  in  which  we  take  inventory  risk  and  credit  risk  our 
margins may decline.

Under  our  purchase  transaction  model,  we  purchase  merchandise  and  assume  the  risk  that  the  merchandise  may  sell  for  less 
than we paid for it. We assume general and physical inventory and credit risk. These risks are especially significant because 
some of the goods we purchase and resell on our websites are impacted by rapid technological change, obsolescence and price 
erosion,  and  because  we  sometimes  make  large  purchases  of  particular  types  of  inventory  or  industrial  equipment  when 
manufacturing facilities or campuses close. In addition, we do not typically receive warranties on the merchandise we purchase 
and, as a result, we must resell or dispose of any returned goods on an as-is basis, which limits the types of buyers willing to 
purchase our merchandise. Historically, the amount of disposed goods (which includes returned goods we have not resold) has 
been  less  than  2%  of  the  goods  we  have  purchased.  To  manage  our  inventory  successfully,  we  must  maintain  enough  buyer 
demand to sell merchandise for a reasonable financial return. We may overpay for the acquired merchandise if we miscalculate 
buyer  demand  or  the  acquired  merchandise  is  not  as  desirable  as  we  predicted.  If  merchandise  is  not  attractive  to  our  buyer 
base, we may have to take significant losses resulting from lower sale prices, which could reduce our revenue and margins.

Occasionally, in our capital assets marketplace, we make very significant inventory acquisitions, such as the purchase of semi-
conductor and oil and gas equipment and biopharma and metal-working machinery, for later resale on our energy and industrial 
marketplaces.  We  plan  to  continue  to  opportunistically  make  such  acquisitions.  The  risks  described  above  are  heightened  in 
these acquisitions due to their size and, at times, the limited market for the assets we acquire. If we obtain financing to fund 
such  acquisitions,  such  financing  will  increase  our  costs,  which  will  decrease  any  profits  we  receive  from  the  sale  of  the 
acquired assets.

As we grow our business, we may increase the merchandise we purchase directly from sellers, resulting in increased inventory 
levels  and  related  risks,  including  increased  risk  of  losses  on  the  sale  of  the  inventory  acquired.  Any  such  increase  would 
require the use of additional working capital and any funds so used would not be available for other purposes.

Our quarterly operating results have fluctuated in the past and may do so in the future, which could cause volatility in 
our stock price.

Our prior operating results have fluctuated due to changes in our business and the e-commerce industry. Similarly, our future 
operating results may vary significantly from quarter to quarter due to many factors, including factors beyond our control. You 
should not rely on period-to-period comparisons of our operating results as an indication of our future performance. Factors that 
may, among others, affect our quarterly operating results include the following:

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•

our ability to increase sales to existing buyers, attract and retain new buyers and satisfy buyer demands;
our ability to retain and expand our base of sellers;
entry into, or the modification, termination or expiration of, material contracts;
the  volume,  size,  timing  and  completion  rate  of  transactions  in  our  marketplaces,  including  variability  due  to  the
timing of large, project-based activities;
changes  in  the  supply  and  demand  for  and  the  volume,  price,  mix  and  quality  of  our  supply  of  surplus  and  salvage
assets;
introduction of new or enhanced websites, services or product offerings by us or our competitors, which may affect our
margins;
implementation costs of new contracts, particularly those requiring custom integrations and value-added services;
changes in our pricing policies or the pricing policies of our competitors;

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•

•

•
•

•
•

changes in the conditions and economic prospects of the e-commerce industry or the economy generally, which could 
alter current or prospective buyers' and sellers' priorities;
the  extent  to  which  use  of  our  services  is  affected  by  spyware,  viruses,  phishing  and  other  spam  emails,  denial  of 
service attacks, data theft, computer intrusions, outages and similar events;
event-driven disruptions such as war, terrorism, armed hostilities, disease and natural disasters;
changes  in  energy  and  commodities  prices,  including  the  timing  and  speed  of  recovery  in  energy  sector  macro 
conditions;
seasonal patterns in selling and purchasing activity; and
costs related to acquisitions of technology or equipment.

Our operating results may fall below the expectations of market analysts and investors in some future periods. If this occurs, 
even temporarily, it could cause volatility in our stock price.

The seasonality of our business places increased strain on our operations.

We  experience  seasonality  in  each  portion  of  our  business.  We  expect  a  disproportionate  amount  of  transactions  on  our 
marketplaces to occur at certain times during the year. If we cannot effectively manage increased demand, or the increased flow 
of goods we typically experience during these times, it could adversely affect our revenue and our future growth. If too many 
buyers  and  sellers  access  our  websites  within  a  short  period  of  time  due  to  increased  demand,  we  may  experience  system 
interruptions that make our websites unavailable or prevent us from providing efficient service, which may reduce our GMV 
and the attractiveness of our value-added services. In addition, we may not adequately staff our distribution centers during these 
peak periods. If we cannot staff warehouses adequately, we may not be able to process assets quickly enough which, in turn, 
could mean dissatisfaction of sellers and reduced GMV or increased third party storage costs and reduced profitability.

If  we  fail  to  identify,  finance  and  integrate  acquisitions,  our  future  operating  results  may  be  materially  adversely 
affected.

We have expanded our business in part through acquisitions and may continue to do so in the future. The success of any future 
growth  strategy  involving  acquisitions  will  depend  on  our  ability  to  identify,  and  the  availability  of,  suitable  acquisition 
candidates.  We  may  incur  costs  in  connection  with  a  potential  acquisition  but  may  ultimately  be  unable  or  unwilling  to 
consummate the proposed transaction for various reasons. In addition, acquisitions involve numerous risks, including our ability 
to successfully integrate the acquired businesses and operations with our other businesses and realize the anticipated benefits of 
the acquisitions. If we cannot achieve these objectives in a cost-effective and timely manner, we may not realize the anticipated 
benefits of the acquisition or it may take us longer to realize the benefits of the acquisition than we expect. Acquired operations 
outside the U.S. may present unique challenges or increase our exposure to risks associated with foreign operations, including 
foreign currency risks and risks associated with local regulatory regimes.

The integration process could cause the loss of key employees, buyers, sellers or other vendors, increase our operating or other 
costs,  decrease  our  profit  margins  or  disrupt  our  other  businesses,  each  of  which  could  impair  our  ability  to  achieve  the 
anticipated  benefits  of  the  acquisition.  Our  efforts  to  integrate  acquired  businesses  will  divert  management's  attention  and 
resources from our other businesses. Any failure to timely and cost-effectively realize the anticipated benefits of the acquisition 
could have a material adverse effect on our revenues, expenses and operating results.

Acquisitions  could  cause  dilutive  issuances  of  equity  securities,  the  incurrence  of  debt,  one-time  write-offs  of  goodwill  and 
substantial amortization expenses of other intangible assets. We may not obtain any required acquisition financing on favorable 
terms, or at all, which could make it impossible or costlier to acquire other businesses. If we can obtain financing, the terms 
may be onerous and restrict our operations. Further, certain acquisitions may be subject to regulatory approval, which can be 
time-consuming  and  costly  to  obtain,  and  the  terms  of  such  regulatory  approvals  may  impose  limitations  on  our  ongoing 
operations or require us to divest assets or lines of business.

Damage to our reputation could harm our business.

Our positive reputation is based on our core values of integrity, customer focus, relentless improvement, innovation to support 
leadership,  mutual  trust  and  accountability,  shared  success  and  doing  well  and  doing  good.  Our  ability  to  attract  and  retain 
highly skilled employees, clients and buyers, and to successfully do business would be harmed if our reputation was damaged. 
Harm  to  our  reputation  can  arise  from  numerous  sources,  including,  among  others,  employee  misconduct,  security  breaches, 
compliance failures, litigation or regulatory outcomes or governmental investigations. Our reputation could also be harmed by 
the  failure  or  perceived  failure  of  an  affiliate,  joint-venture,  or  a  vendor  or  other  third  party  with  which  we  do  business,  to 

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comply with laws or regulations. In addition, our reputation or prospects may be significantly damaged by adverse publicity or 
negative information regarding us, whether or not true, that may be posted on social media, non-mainstream news services or 
other  parts  of  the  internet,  and  this  risk  can  be  magnified  by  the  speed  and  pervasiveness  with  which  information  is 
disseminated through those channels. Should any of these or other events or factors that can undermine our reputation occur, 
the additional costs and expenses that we may need to incur to address the issues giving rise to the damage to our reputation 
may  adversely  affect  our  earnings  and  results  of  operations.  Any  damage  to  our  reputation  could  impair  our  ability  to  retain 
existing or attract new customers, investors and employees.

Our international operations expose us to several risks.

Our international activities are significant to our revenues and profits, and we may continue to expand internationally, including 
through  acquisitions,  organic  growth  and  through  joint  ventures  or  strategic  alliances  with  third  parties.  We  are  required  to 
comply  with  the  laws  of  the  countries  or  markets  in  which  we  operate.  In  addition,  because  our  services  are  accessible 
worldwide and facilitate the sales of goods and provide services to users worldwide, one or more jurisdictions may claim that 
we or our users are required to comply with their laws based on the location of our servers, or one or more of our users, or 
location of the products or service being sold or provided.

It is costly to establish, develop, and maintain international operations and websites, and promote our brand internationally. Our 
international operations may not be profitable on a sustained basis or at all. In addition to the risks described elsewhere in this 
section, our international operations are subject to several risks, including:

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•

local economic and political conditions, or civil unrest that may disrupt economic activity in affected countries;
government regulation of e-commerce and other services, competition, and restrictive governmental actions (such as
trade  protection  measures,  including  export  duties  and  quotas  and  custom  duties  and  tariffs),  nationalization,  and
restrictions on foreign ownership;
restrictions on sales or distribution of certain products or services and uncertainty regarding liability for products and
services, including uncertainty because of less Internet-friendly legal systems, local laws, lack of legal precedent, and
varying rules, regulations, and practices regarding the enforcement of intellectual property rights;
business licensing or certification requirements, such as for imports, exports, and web services;
limitations on the repatriation and investment of funds and foreign currency exchange restrictions;
shorter payable and longer receivable cycles and the resultant negative impact on cash flow;
laws  and  regulations  regarding  consumer  and  data  protection,  privacy,  network  security,  encryption,  payments,  and
restrictions on pricing or discounts;
lower levels of consumer spending and fewer opportunities for growth compared to the U.S.;
lower levels of credit card usage and increased payment risk;
different employee/employer relationships and the existence of works councils;
compliance with the U.S. Foreign Corrupt Practices Act and other applicable U.S. and foreign laws prohibiting certain
payments to government officials and other third parties;
laws and policies of the U.S. and other jurisdictions affecting trade, foreign investment, loans, and taxes; and
geopolitical events, including war and terrorism.

If we expand internationally through joint ventures or strategic alliances, we will also face counterparty risk in addition to the 
risks  described  above.  If  any  counterparty  to  our  joint  ventures  or  strategic  alliances  is  unwilling  or  unable  to  perform  its 
obligations  to  us,  we  may  not  realize  the  benefits  of  such  arrangements  and  we  may  experience  material  unanticipated 
problems, expenses and liabilities.

Our international operations expose us to foreign exchange fluctuations that could harm our operations.

We  conduct  business  in  many  countries  around  the  world  and  receive  fees  and  pay  expenses  (including  salaries  to  our 
international workforce) in several different currencies despite reporting our financial results in U.S. dollars. As a result, our 
financial  results  are  impacted  by  fluctuations  in  foreign  currency  rates.  The  results  of  our  foreign  subsidiaries  are  translated 
from the local currency to U.S. dollars for financial reporting purposes. For example, if the U.S. dollar weakens against foreign 
currencies,  the  translation  of  these  foreign  currency  denominated  revenues  and  expenses  will  result  in  increased  U.S.  dollar 
denominated revenues and expenses. These factors and others may harm our business and our results of operations. In addition, 
currency exchange rates may negatively affect our results if we pay for inventory using a different currency than we receive 
when we sell the inventory.

24

Our stock price has been volatile, and your investment in our common stock could decline in value.

Worldwide financial crises have led to an increase in the overall volatility of the stock market. Increased volatility and other 
broad  market  and  industry  factors  may  adversely  affect  the  market  price  of  our  common  stock,  regardless  of  our  actual 
operating performance. Other factors that could cause fluctuation in our stock price may include:

•
•
•
•
•

•

•
•
•

•
•
•
•

actual or anticipated variations in quarterly operating results;
changes in financial estimates by us or by a securities analyst who covers our stock;
publication of research reports about our company or industry;
conditions or trends in our industry;
stock market price and volume fluctuations of other publicly traded companies and, in particular, those whose business 
involves the Internet and e-commerce;
announcements  by  us  or  our  competitors  of  significant  contracts  (or  the  amendment  or  loss  of  such  contracts), 
acquisitions, commercial relationships, strategic partnerships or divestitures;
announcements by us or our competitors of technological innovations, new services or service enhancements;
announcements of investigations or regulatory scrutiny of our operations or lawsuits filed against us;
the  passage  of  legislation  or  other  regulatory  developments  that  adversely  affect  us,  our  sellers  or  buyers,  or  our 
industry;
additions or departures of key personnel;
sales of our common stock, including sales of our common stock by our directors and officers or specific stockholders; 
general economic conditions and slow or negative growth of related markets; and
the continued global spread of COVID-19 and related measures to contain its spread (such as government mandated 
business closures and shelter in-place guidelines).

Volatility in the market price of shares may prevent investors from being able to sell their shares of common stock at prices 
they  view  as  attractive.  In  the  past,  securities  class  action  litigation  has  often  been  instituted  against  companies  following 
periods  of  volatility  in  their  stock  price.  This  type  of  litigation  could  result  in  substantial  costs  and  divert  our  management's 
attention and resources.

We may need additional financing in the future, which may not be available on favorable terms, if at all.

We  may  need  additional  funds  to  finance  our  operations,  as  well  as  to  enhance  our  services,  acquire  inventory  for  our 
businesses, fund initiatives, respond to competitive pressures, acquire complementary businesses or technologies or otherwise 
support our growth. We may also require additional funds if vendors and other third parties from whom we purchase inventory, 
other goods or services extend less favorable credit terms to us. Our business may not generate the cash needed to finance such 
requirements. We do not have a credit facility with third-party lenders from which we may draw funds. If we raise additional 
funds by issuing equity or convertible debt securities, the percentage ownership of our existing stockholders would be reduced, 
and these securities may have rights, preferences or privileges senior to those of our common stock. The general economic and 
capital  market  conditions  in  the  United  States  and  other  parts  of  the  world  can  deteriorate  significantly,  limiting  access  to 
capital and increasing the cost of capital. A large degree of economic uncertainty remains both domestically and abroad, which 
can  adversely  affect  access  to  capital,  and  the  cost  of  capital.  If  adequate  funds  are  not  available  or  are  not  available  on 
acceptable terms, our ability to enhance our services, fund strategic initiatives, respond to competitive pressures, take advantage 
of business opportunities or grow our business would be limited, and we might need to restrict our operations and initiatives.

The global COVID-19 pandemic could harm our business and results of operations.

The global spread of COVID-19 and related measures to contain its spread (such as government mandated business closures 
and shelter in-place guidelines) have created significant volatility, uncertainty and economic disruption. Although the 
COVID-19 pandemic and the related measures to contain its spread have not had a material adverse effect on our consolidated 
results of operations to date, they have adversely affected certain components of our business, particularly revenues during 
times and in places in which governments ordered business and governmental closures and issued the most restrictive shelter in-
place guidelines. The extent to which the COVID-19 pandemic impacts our business, results of operations, financial condition 
and liquidity in the future will depend on numerous evolving factors that we cannot predict, including the duration and scope of 
the pandemic; any resurgence or “additional waves” of the pandemic; governmental, business and individuals’ actions that have 
been and continue to be taken in response to the pandemic; the availability of government funding programs benefiting our 
sellers and buyers; the impact of the pandemic on national and global economic activity, unemployment levels and financial 
markets, including the possibility of a national or global recession; the potential for shipping difficulties, including slowed 

25

deliveries from sellers to their customers; and the ability of consumers to pay for products. The COVID-19 pandemic has 
generally resulted in a decrease in consumer spending, which could have an adverse impact on our sellers through reduced 
consumer demand for their surplus assets, which could in turn negatively impact the demand for and use of our platforms. 
Additionally, the COVID-19 pandemic has caused us to require employees to work remotely for an indefinite period of time, 
which could negatively impact our business and harm productivity and collaboration. The future impact of COVID-19 and 
these containment measures cannot be predicted with certainty and may adversely affect our business, results of operations, 
financial condition and liquidity, perhaps materially. We cannot assure that we will have access to external financing at times 
and on terms we consider acceptable, or at all, or that we will not experience other liquidity issues going forward in light of 
uncertainties regarding the pandemic

Global and regional economic conditions could harm our business.

Our  operations  and  performance  depend  significantly  on  global  and  economic  conditions.  Adverse  economic  conditions  and 
events  include,  but  are  not  limited  to,  uncertainties  and  instability  due  to  the  global  COVID-19  pandemic.  These  conditions 
could  have  a  material  adverse  effect  on  our  business  by  reducing  the  ability  of  international  buyers  and  sellers  to  conduct 
businesses due to travel restrictions impacting the ability of: sellers and their agents to travel to prepare assets for sale; buyers 
travelling to inspect assets; sellers and buyers completing international transactions requiring assets to cross export and import 
border  control  points;  and  the  overall  willingness  of  sellers  and  buyers  to  decommission  capital  assets  and  engage  in  cross-
border transactions.  Separately, any factors that reduce cross border trade or make such trade more difficult could harm our 
business.  Increasing  costs,  such  as  increasing  tariffs  and  trade  wars  between  nations,  may  make  international  trade  less 
profitable and adversely affect our global business.

Legal and Regulatory Risks

We  face  legal  uncertainties  relating  to  the  internet  in  general  and  to  the  e-commerce  industry  in  particular  and  may 
become subject to costly government regulation.

The laws and regulations related to the internet and e-commerce are evolving. These laws and regulations relate to issues such 
as  user  privacy,  freedom  of  expression,  pricing,  fraud,  quality  of  products  and  services,  taxation,  advertising,  intellectual 
property rights and information security. Laws governing issues such as property ownership, copyrights and other intellectual 
property  issues,  taxation,  libel  and  defamation,  obscenity  and  personal  privacy  could  also  affect  our  business.  Laws  adopted 
prior to the advent of the internet may not contemplate or address the unique issues of the Internet and related technologies and 
it is not clear how they will apply. Current and future laws and regulations could increase our cost of doing business and/or 
decrease the demand for our services.

Our auction business may be subject to a variety of additional costly government regulations.

Many states and other jurisdictions have regulations governing the conduct of traditional "auctions," the liability of traditional 
"auctioneers"  in  conducting  auctions  and  handling  property  by  "secondhand  dealers",  which  may  apply  to  online  auction 
services.  In  addition,  certain  states  have  laws  or  regulations  that  expressly  apply  to  online  auction  services.  We  expect  to 
continue to incur costs in complying with these laws and could be subject to fines or other penalties for any failure to comply 
with  these  laws.  We  may  be  required  to  make  changes  in  our  business  to  comply  with  these  laws,  which  could  increase  our 
costs, reduce our revenue, cause us to prohibit the listing of certain items or restrict certain listing formats in some locations, 
which may adversely affect our financial condition or operating results.

In addition, the body of law regarding the potential liability of an online auction service for the activities of its users is not clear. 
Users of our websites may not always comply with our terms and conditions or with laws and regulations applicable to them 
and their transactions. It is possible that we may be subject to allegations of civil or criminal liability for any unlawful activities 
conducted by sellers or buyers. Any costs we incur because of any such allegations, or because of actual or alleged unlawful 
transactions using our marketplaces, or in our efforts to prevent any such transactions, may harm our opportunities for future 
revenue growth. In addition, any negative publicity we receive regarding any such transactions or allegations may damage our 
reputation, our ability to attract new sellers and buyers and our business.

In addition, if our sellers violate laws or regulations, or implement practices regarded as unethical, unsafe, or hazardous to the 
environment, it could damage our reputation, limit our growth, and negatively affect our business, prospects, financial condition 
and results of operations.

26

If we violate privacy regulations, our business could suffer harm.

We  are  subject  to  regulation  at  the  federal,  state  and  international  levels  relating  to  privacy  and  the  use  of  third-party  data, 
including personal user information and employee data. These statutory and regulatory requirements are evolving, increasing in 
complexity and number, sometimes conflicting and may change significantly. How companies collect, process, use, store, share 
or transmit personal and employee data is subject to increasing scrutiny by governments and the public, which could accelerate 
the adoption of additional legislation or regulation. New statutory or regulatory developments may restrict our ability to collect 
and use demographic and personal information from our buyers and our sellers, which could be costly or harm our marketing 
efforts.  Further,  there  may  be  conflicts  among  the  privacy  and  data  protections  laws  adopted  by  the  countries  in  which  we 
operate. Judicial and regulatory application and interpretation of these statutory and regulatory requirements are often uncertain 
and may also limit our marketing efforts. Compliance with regulations regarding privacy, security and protection of user and 
employee data, increased government or private enforcement, and changing public attitudes about data privacy, may increase 
the cost of growing our business and require us to expend significant capital and other resources. Our failure to comply with 
these  federal,  state  and  international  laws  and  regulations  could  subject  us  to  lawsuits,  fines,  criminal  penalties,  statutory 
damages, adverse publicity and other costs which could decrease our profitability.

Certain categories of merchandise sold on our marketplaces are subject to government restrictions.

We  sell  merchandise,  such  as  scientific  instruments,  information  technology  equipment  and  aircraft  parts,  that  is  subject  to 
export  control  and  economic  sanctions  laws,  among  other  laws,  imposed  by  the  United  States  and  other  governments.  Such 
restrictions include the U.S. Export Administration Regulations, the International Traffic in Arms Regulations, and economic 
sanctions and embargo laws administered by the Office of the Foreign Assets Control Regulations. These restrictions prohibit 
us from selling property to (1) persons or entities that appear on lists of restricted or prohibited parties maintained by the United 
States or other governments or (2) countries, regimes, or nationals that are the target of applicable economic sanctions or other 
embargoes.

We may incur significant costs or be required to modify our business to comply with these requirements. If we are alleged to 
have violated these laws or regulations we may be subject to civil and criminal penalties and administrative sanctions, including 
termination of contracts, forfeiture of profits, suspension of payments, fines, and suspension or debarment from doing business 
with U.S. federal government agencies. In addition, we could suffer serious harm to our reputation if allegations of impropriety 
are made against us, whether or not true.

We may be subject to product liability claims if people or property are harmed by the products we sell.

Some  products  we  sell  through  our  e-commerce  marketplaces  may  expose  us  to  product  liability  claims  relating  to  personal 
injury, death, or environmental or property damage, and may be the subject of product recalls or other actions. Our exposure to 
product  liability  claims  may  be  increased  if,  for  example,  the  manufacturers  of  the  relevant  products  do  not  have  enough 
protection  from  such  claims.  Defense  of  any  such  actions  could  be  costly  and  involve  significant  time  and  attention  of  our 
management and commitment of other resources, may cause us to incur monetary liabilities or penalties, and may require us to 
change  our  business  in  ways  adverse  to  us.  We  cannot  be  certain  that  our  insurance  coverage  will  be  adequate  for  liabilities 
actually incurred or that insurance will continue to be available to us on economically reasonable terms, or at all. In addition, 
some of our agreements with our vendors and sellers do not indemnify us against product liability.

Unfavorable findings resulting from audit or investigation could subject us to a variety of penalties and sanctions, could 
negatively impact our future operating results and could force us to adjust previously reported operating results.

Many of our sellers, including large commercial corporations and federal, state and local governments, have the right to audit 
our  performance  under  our  contracts.  Any  adverse  findings  from  audits  or  reviews  of  our  performance  could  result  in  a 
significant adjustment to our previously reported operating results. The results of an audit could significantly limit the volume 
and type of merchandise made available to us, resulting in lower GMV, revenue and profitability. If such a government audit 
uncovers improper or illegal activities, we could be subject to civil and criminal penalties, administrative sanctions and could 
suffer  serious  harm  to  our  reputation.  Government  and  law  enforcement  agencies  may  also  investigate  our  activities  under 
contracts with commercial businesses and federal, state, local and municipal governments. If such an investigation alleges that 
we engaged in improper or illegal activities, we could be subject to civil and criminal penalties and administrative sanctions, 
including termination of contracts, forfeiture of profits, suspension of payments, fines, and suspension or debarment from doing 
business  with  government  agencies.  If,  as  the  result  of  a  government  audit  or  investigation,  or  for  any  other  reason,  we  are 
suspended  or  debarred  from  contracting  with  the  federal  or  other  governments  generally,  or  any  specific  agency,  if  our 
reputation or relationship with government agencies is impaired, or if any government otherwise ceases doing business with us 
or significantly decreases the amount of business it does with us, our revenue and profitability could substantially decrease.

27

Our operations are subject to extensive anti-corruption laws and regulations.

Due to the international scope of our operations, we are subject to the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act 
and  similar  anti-corruption  laws  of  other  countries.  These  laws  generally  prohibit  companies  and  their  intermediaries  from 
making  improper  payments  or  providing  anything  of  value  to  improperly  influence  foreign  government  officials  to  obtain  or 
retain business or obtain an unfair advantage. Global enforcement of these laws has increased substantially in recent years. Our 
practices  and  policies  to  promote  compliance  with  such  laws  and  regulations  may  not  be  effective  and  violations  of  anti-
corruption laws or regulations by our employees or by intermediaries acting on our behalf may result in severe criminal or civil 
sanctions, disrupt our business and adversely affect our reputation, business and results of operations or financial condition.

Fraudulent activities involving our websites and disputes relating to transactions on our websites may cause us to lose 
sellers and buyers, and hurt our ability to grow our business.

We periodically receive complaints of fraudulent activities of buyers or sellers on our marketplace, including disputes over the 
quality  of  goods  and  services,  unauthorized  use  of  credit  card  and  bank  account  information  and  identity  theft,  credit 
chargebacks  that  are  fraudulent  in  nature,  potential  breaches  of  system  security,  and  infringement  of  third-party  copyrights, 
trademarks  and  trade  names  or  other  intellectual  property  rights.  From  time  to  time,  we  have  received  complaints  that  our 
sellers or buyers trading in our marketplaces are alleged to have engaged in fraudulent or unlawful activity. In addition, we may 
suffer  losses  because  of  purchases  paid  for  with  fraudulent  credit  card  data  even  though  the  associated  financial  institution 
approved payment. If a transaction is disputed, we may not be able to require users of our services to make required payments 
or to deliver promised goods. We also may receive complaints from buyers about the quality of purchased goods, requests for 
reimbursement or communications threatening or commencing legal actions against us. Negative publicity generated because of 
fraudulent  conduct  by  third  parties  or  failure  to  satisfactorily  settle  disputes  related  to  transactions  on  our  websites  could 
damage our reputation, cause us to lose sellers and buyers and hurt our ability to grow our business.

Some  provisions  of  our  charter,  bylaws  and  Delaware  law  inhibit  potential  acquisition  bids  that  some  investors  may 
consider favorable to management.
Our  corporate  documents  and  Delaware  law  contain  provisions  that  may  enable  our  board  of  directors  to  resist  a  change  in 
control  of  our  company  even  if  a  change  in  control  were  to  be  considered  favorable  by  you  and  other  stockholders.  These 
provisions include: a staggered board of directors; a prohibition on actions by our stockholders by written consent; limitations 
on persons authorized to call a special meeting of stockholders; the authorization of undesignated preferred stock, the terms of 
which may be established and shares of which may be issued without stockholder approval; advance notice procedures required 
for stockholders to nominate candidates for election as directors or to bring matters before an annual meeting of stockholders; 
and the requirement that board vacancies be filled by a majority of our directors then in office.

These  provisions  could  discourage,  delay  or  prevent  a  transaction  involving  a  change  in  control  of  our  company.  These 
provisions could also discourage proxy contests and make it more difficult for you and other stockholders to elect directors of 
your choosing and cause us to take other corporate actions you desire. In addition, our bylaws provide that the Delaware Court 
of Chancery will be the exclusive forum for certain types of legal action (or, if the Court of Chancery does not have jurisdiction, 
another  state  court  or  a  federal  court  within  Delaware).  This  provision  may  make  it  more  difficult  for  you  and  other 
stockholders to challenge certain corporate actions we take.

We  may  not  adequately  protect  or  enforce  our  intellectual  property  rights,  which  could  harm  our  reputation  and 
negatively affect the growth of our business.

We regard our intellectual property, particularly domain names, copyrights and buyer database trade secrets, as critical to our 
success.  We  rely  on  contractual  restrictions  and  copyright  and  trade  secret  laws  to  protect  our  proprietary  rights,  know-how, 
information  and  technology.  Despite  these  protections,  a  third  party  could  copy  or  otherwise  obtain  and  use  our  intellectual 
property without authorization or independently develop similar intellectual property.

We currently are the registered owners of several Internet domain names, including www.liquidation.com, www.govdeals.com, 
www.networkintl.com,  www.secondipity.com,  www.go-dove.com,  www.machinio.com,  www.machineryhost.com  and 
www.allsurplus.com. We pursue the registration of our domain names in the U.S. and internationally. We have no patents or 
registered  copyrights.  Effective  patent,  copyright,  trademark,  service  mark,  trade  secret  and  domain  name  protection  are 
expensive to maintain and may require litigation to enforce. We have licensed in the past, and expect to license in the future, 
certain of our proprietary rights, such as trademarks or copyrighted material, to others. These licensees may take actions that 
diminish the value of our proprietary rights or harm our reputation. Our competitors may adopt trade names or domain names 
similar to ours, impeding our ability to promote our marketplaces and possibly leading to buyer or seller confusion. In addition, 

28

we could face trade name, trademark or service mark infringement claims brought by owners of other registered or unregistered 
trademarks or service marks, including trademarks or service marks that may incorporate variations of our marketplace names. 
Any  claims  related  to  our  intellectual  property  or  confusion  related  to  our  marketplaces  could  damage  our  reputation  and 
negatively affect the growth of our business.

Assertions  that  we  infringe  on  intellectual  property  rights  of  others  could  result  in  significant  costs  and  substantially 
harm our business and operating results.

Third parties may assert that we have infringed their intellectual property rights in technology or otherwise. We use internally 
developed  systems  and  licensed  technology  to  operate  our  online  auction  platform  and  related  websites.  Third  parties  could 
assert intellectual property infringement claims against us based on our internally developed systems or use of licensed third-
party technology. Third parties also could assert intellectual property infringement claims against parties from whom we license 
technology.  If  we  are  forced  to  defend  against  any  infringement  claims,  whether  they  are  with  or  without  merit  or  are 
determined  in  our  favor,  we  may  face  costly  litigation,  diversion  of  technical  and  management  personnel  and/or  delays  in 
completion  of  sales.  Furthermore,  the  outcome  of  a  dispute  may  require  us  to  change  technology,  develop  non-infringing 
technology or enter into royalty or licensing agreements. A switch to different technology could interrupt our business. Internal 
development of a non-infringing technology may be expensive and time-consuming, if we are able to successfully develop such 
technology  at  all.  Royalty  or  licensing  agreements,  if  required,  may  be  unavailable  on  terms  acceptable  to  us,  or  at  all. 
Incurrence of any of these costs could negatively impact our operating results.

General Business Risks

Failure  to  maintain  effective  internal  controls  over  financial  reporting  could  have  a  material  adverse  effect  on  our 
business, operating results and stock price.

Section 404 of the Sarbanes-Oxley Act of 2002 requires that we include in our annual report a report containing management's 
assessment of the effectiveness of our internal controls over financial reporting as of the end of our fiscal year and a statement 
as to whether or not such internal controls are effective. Compliance with these requirements has resulted in, and is likely to 
continue to result in, significant costs and the commitment of time and operational resources. Recently completed initiatives, as 
well as other changes in our business, including initiatives to invest in information systems or to transition particular functions 
to third party providers, have and will necessitate modifications to our internal controls. We cannot be certain that our design 
for internal control over financial reporting, or any changes to be made, will enable management to determine that our internal 
controls  are  effective  for  any  period.  If  we  cannot  conclude  that  our  internal  controls  over  financial  reporting  are  effective, 
market perception of our financial condition and the trading price of our stock may be adversely affected, and seller and buyer 
perception of our business may suffer.

Our  internal  control  policies  and  procedures  may  not  always  protect  us  from  reckless  or  criminal  acts  committed  by  our 
employees or agents, or by third parties with whom we work. Internal controls may become less effective over time because of, 
among other things, changes in conditions, failures to comply with our policies and procedures or new business that strains our 
system of internal controls.

Changes in accounting and reporting policies or practices may affect our financial results, which may affect our stock 
price.

Our  accounting  policies  are  fundamental  to  determining  and  understanding  our  financial  results  and  condition.  Some  require 
our management to use estimates and make subjective and complex judgments about matters that are uncertain. Factors may 
arise  over  time  that  lead  us  to  change  our  estimates  and  judgments.  Sometimes,  our  management  must  select  the  accounting 
policy or method to apply from two or more alternatives, any of which may be reasonable under the circumstances, yet may 
cause  us  to  report  materially  different  results  than  would  have  been  reported  under  a  different  alternative.  Any  changes  in 
accounting  policies  or  methods  could  reduce  our  net  income,  which  reductions  may  be  independent  of  changes  in  our 
operations. These reductions in reported net income could cause our stock price to decline. 

Item 1B.    Unresolved Staff Comments.

Not Applicable

29

Item 2.    Properties.

We lease the following properties as of September 30, 2020:

Purpose
Corporate Headquarters

Location

Segment

Square Feet

Lease Expiration Date

Bethesda, Maryland, USA

Corporate & Other

18,412  April 30, 2023

Warehouse

Warehouse

Warehouse

Administrative

Administrative

Administrative

Storage Lot

Warehouse

Dallas, Texas, USA

Plainfield, Indiana, USA

North Las Vegas, Nevada, 
USA
Scottsdale, Arizona, USA

RSCG

RSCG

RSCG

CAG

127,144 

January 31, 2026

187,704  April 30, 2024

102,400  March 31, 2021

23,536  December 31, 2020

Plano, Texas USA

Corporate & Other

12,234  December 31, 2021

Montgomery, Alabama, USA

GovDeals

16,168  December 31, 2023

Fontana, California, USA

GovDeals

511,830  May 31, 2022

Florence, Kentucky, USA

Administrative

London, GBR

Warehouse

Warehouse

Administrative

Administrative

Warehouse

Brampton, Canada

E. Brunswick, NJ, USA

Berlin, Germany

Chicago, Illinois, USA

Atlanta, Georgia, USA

RSCG

CAG

RSCG

CAG

Machinio

Machinio

GovDeals

85,514 

January 31, 2021

3,430 

June 5, 2022

53,621  August 31, 2025

9,600  December 31, 2020

3,143 

July 31, 2022

4,298  December 31, 2021

47,636  May 31, 2021

In addition, we lease various administrative spaces in North America totaling 18,952 square feet and in Asia, 3,745 square feet. 
We also own a 420,000 square foot warehouse located in North Wilkesboro, North Carolina, USA.

Item 3.    Legal Proceedings.

From time to time, we may become involved in litigation relating to claims arising in the ordinary course of the business. There 
are no other claims or actions pending or threatened against us that, if adversely determined, would in the Company's 
management's judgment have a material adverse effect on the Company.

Item 4.    Mine Safety Disclosures.

Not applicable.

PART II

Item 5.    Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

Market Information

Our common stock has been traded on Nasdaq Stock Market under the symbol LQDT since February 23, 2006.

Holders

As of December 2, 2020, there were approximately 6,332 beneficial holders of our common stock and 23 holders of record of 
our common stock.

Dividends

We have not paid any cash dividends on our common stock, and we have no present intention to do so. Payment of cash 
dividends, if any, will be determined by our Board of Directors after consideration of our financial condition, operating results, 
current and anticipated cash needs and other relevant factors.

30

Stock Performance Graph

_______________________________________________________________________________

*$100 invested on 9/30/15 in stock or index, including reinvestment of dividends. Fiscal year ending September 30.

Copyright© 2020 Standard & Poor's, a division of S&P Global. All rights reserved. Copyright© 2020 Russell Investment 
Group. All rights reserved.

Issuer Purchases of Equity Securities

The following table presents information about our repurchases of common stock that were made through open market 
transactions during the three months ended September 30, 2020 (in millions, except share and per share amounts):

Period

July 1 to July 31, 2020

August 1 to August 31, 2020

September 1 to September 30, 2020

Total

Total Number 
of Shares 
Purchased

Average Price 
Paid Per Share

Total Number of 
Shares Purchased as 
a Part of a Publicly 
Announced Program

Approximate Dollar 
Value of Shares that 
May Yet Be 
Purchased Under the 
Program

—  $ 

62,630 

484,878 

547,508 

— 

6.21  

7.41  

—  $ 

62,630 

484,878 

547,508 

10.1 

9.7 

6.1 

31

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*Among Liquidity Services, Inc, the Russell 2000 Index, the S&P Smallcap 6000 Index, and a PeerGroup of Business Services CompaniesLiquidity Services, IncRussell 2000S&P Smallcap 600Peer Group9/30/201512/31/20153/31/20166/30/20169/30/201612/31/20163/31/20176/30/20179/30/201712/31/20173/31/20186/30/20189/30/201812/31/20183/31/20196/30/20199/30/201912/31/20193/31/20206/30/20209/30/2020050100150200250300 
 
 
 
 
 
 
 
Item 6.    Selected Financial Data. 

You should read the following selected consolidated financial data together with our consolidated financial statements and the 
related notes, and with "Management's Discussion and Analysis of Financial Condition and Results of Operations," included 
elsewhere in this Annual Report on Form 10-K. The consolidated statement of operations data for the years ended September 
30, 2020, 2019 and 2018 and the consolidated balance sheet data as of September 30, 2020 and 2019 are derived from, and are 
qualified by reference to, our consolidated financial statements that are included in this Annual Report on Form 10-K. The 
consolidated statement of operations data for the years ended September 30, 2017 and 2016, and the consolidated balance sheet 
data as of September 30, 2018, 2017 and 2016 are derived from our audited consolidated financial statements that are not 
included in this Annual Report on Form 10-K, adjusted for the retrospective adoption of new accounting standards as 
applicable.

Consolidated Statement of Operations 
Data:

Revenue

Fee revenue

Total revenue

Costs and expenses:

Cost of goods sold

Seller distributions

Technology and operations

Sales and marketing
General and administrative (7)
Depreciation and amortization
Acquisition costs and impairment of 
goodwill and long-lived assets

Other operating expenses

Total costs and expenses

Loss from operations
Interest and other income, net (7)
Loss before provision for income taxes

Provision (benefit) for income taxes

Net loss

Basic earnings per common share

Diluted earnings per common share
Basic weighted average shares 
outstanding
Diluted weighted average shares 
outstanding

Non-GAAP Financial Measures:
EBITDA (1)
Adjusted EBITDA (1)
Supplemental Operating Data:
Gross merchandise volume (2)
Completed transactions (3)
Total registered buyers (4)
Total auction participants (5)

Year ended September 30,

2016

2017

2018

2019

2020

(dollars in thousands, except per share data)

$ 

233,828  $ 

188,570  $ 

149,677  $ 

147,889  $ 

127,580 

82,626 

316,454 

81,445 

270,015 

74,837 

224,514 

78,636 

226,525 

78,360 

205,940 

143,127 

126,227 

100,087 

102,414 

11,214 

93,405 

37,570 

39,969 

6,502 

19,037 

— 

350,824 

(34,370) 

(1,469) 

(32,901) 

27,025 

19,298 

82,988 

35,211 

36,079 

5,796 

1,009 

3,651 

310,259 

(40,244) 

(606)

(39,638) 

(451)

14,715 

60,786 

33,703 

30,493 

4,599 

467 

1,392 

246,242 

(21,728) 

(785)

(20,943) 

(9,328)

10,831 

51,594 

36,703 

34,249 

5,091 

102 

5,049 

246,033 

(19,508) 

(1,448) 

(18,060) 

1,200 

96,016 

— 

42,158 

35,629 

29,166 

6,290 

5 

573 

209,837 

(3,897) 

(924) 

(2,973) 

801 

$ 

$ 

$ 

(59,926)  $ 

(39,187)  $ 

(11,615)  $ 

(19,260)  $ 

(3,774) 

(1.96)  $ 

(1.96)  $ 

(1.25)  $ 

(1.25)  $ 

(0.36)  $ 

(0.36)  $ 

(0.58)  $ 

(0.58)  $ 

(0.11) 

(0.11) 

30,638,163 

31,402,921 

32,095,491 

33,062,976 

33,612,263 

30,638,163 

31,402,921 

32,095,491 

33,062,976 

33,612,263 

$ 

(27,616)  $ 

(34,204)  $ 

(16,794)  $ 

(14,070)  $ 

3,668 

(21,595) 

(7,334) 

(1,249) 

2,740 

9,013 

$ 

642,078  $ 
600,000 
2,986,000 
2,417,000 

629,330  $ 
576,000 
3,171,000 
2,290,000 

626,406  $ 
567,000 
3,357,000 
2,079,000 

639,876  $ 
607,000 
3,580,000 
2,085,000 

619,850 
553,000 
3,772,000 
1,899,000 

32

2016

2017

2018

2019

2020

As of September 30,

(in thousands)

Consolidated Balance Sheet Data
Cash, cash equivalents and short-term 
investments
Working capital (6)
Total assets (8)
Total liabilities (8)
Total stockholders' equity

$ 

134,513  $ 
99,424 
260,109 
97,498 

94,348  $ 
68,166 
215,229 
82,593 

78,448  $ 
34,512 
201,832 
72,178 

66,497  $ 
21,103 
187,283 
71,108 

162,611 

132,636 

129,654 

116,175 

76,036 
20,255 
196,634 
84,819 

111,815 

_______________________________________________________________________________

(1) EBITDA and Adjusted EBITDA are supplemental non-GAAP financial measures. GAAP means generally accepted 
accounting principles in the United States. EBITDA is equal to net loss plus interest and other income, net; provision 
(benefit) for income taxes; and depreciation and amortization. Our definition of Adjusted EBITDA differs from 
EBITDA because we further adjust EBITDA for stock-based compensation expense, acquisition costs such as 
transaction expenses and changes in earn-out estimates, business realignment expense, deferred revenue purchase 
accounting adjustments, and goodwill and long-lived asset impairment.  For a description of our use of EBITDA and 
Adjusted EBITDA and a reconciliation of these non-GAAP financial measures to net loss, see the discussion and 
related table below.

(2) Gross merchandise volume is the total sales value of all merchandise sold by us or our sellers through our 

marketplaces or by us through other channels during a given period of time. 

(3) Completed transactions represent the number of transactions in a given period from which we have recorded revenue.  
(4) Total registered buyers as of a given date represent the aggregate number of persons or entities who have registered on 

one of our marketplaces.

(5) For each auction we manage, the number of auction participants represents the total number of registered buyers who 
have bid one or more times on that auction, and total auction participants for a given period is the sum of the auction 
participants in each auction conducted during that period.

(6) Working capital is defined as current assets minus current liabilities.
(7) On October 1, 2018, the Company adopted ASU 2017-17, Improving the Presentation of Net Periodic Pension Cost 
and Net Periodic Postretirement Benefit Cost, and retrospectively reclassified the components of net periodic benefit 
other than the service cost component from General and administrative, a component of loss from operations, to 
Interest and other income, net, which is outside of loss from operations. This retrospective reclassification was made in 
our prior year audited financial statements covering the years ended September 30, 2019, 2018 and 2017.  The impact 
for the year ended September 30, 2016 was $252 thousand. 

(8) On October 1, 2019, the Company adopted ASC 842, Leases, using the modified retrospective transition method. Prior 
periods have not been restated. Upon adoption, the Company recognized $11.3 million of operating lease assets and 
$12.2 million of operating lease liabilities. See Note 2 to the Consolidated Financial Statements for further details.

We believe non-GAAP financial measures, such as EBITDA and Adjusted EBITDA, are useful to an investor in evaluating our 
performance for the following reasons:

•. Depreciation and amortization expense relates to property and equipment, and intangible assets. Both of these 

expenses are non-cash charges that have significantly fluctuated over the past five years. As a result, we believe that 
adding back these non-cash charges to net income is useful in evaluating the operating performance of our business on 
a consistent basis from year to year.

•. As a result of varying federal and state income tax rates, we believe that presenting a financial measure that adjusts net 

income for provision for income taxes is useful to investors when evaluating the operating performance of our 
business on a consistent basis from year to year.

•. The authoritative guidance for stock-based compensation requires all share-based payments to employees, including 
grants of employee stock options, restricted stock and stock appreciation rights to be recognized in the income 
statement based on their estimated fair values. We believe adjusting net income for this stock-based compensation 
expense is useful to investors when evaluating the operating performance of our business on a consistent basis from 
year to year.

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•. We believe adjusting net income for acquisition and disposition related transaction expenses and changes in contingent 
consideration is useful to investors when evaluating the operating performance of our business on a consistent basis 
from year to year.

•. We believe adjusting net income for business realignment expense is useful to investors when evaluating the operating 
performance of our business on a consistent basis from year-to-year, as these expenses are outside our ordinary course 
of business.

•. We believe isolating non-cash charges, such as amortization and depreciation, and other items, such as impairment 

costs incurred outside our ordinary course of business, provides additional information about our cost structure, and, 
over time, helps track our performance.

•. We believe EBITDA and Adjusted EBITDA are important indicators of our operational strength and the performance 

of our business because they provide a link between profitability and operating cash flow.

•. We also believe that analysts and investors use EBITDA and Adjusted EBITDA as supplemental measures to evaluate 

the overall operating performance of companies in our industry.

Our management uses EBITDA and Adjusted EBITDA:

•.

•.
•.
•.
•.

as measurements of operating performance because they assist us in comparing our operating performance on a 
consistent basis by removing the impact of items not directly resulting from our core operations;
for planning purposes, including the preparation of our internal annual operating budget;
to allocate resources to enhance the financial performance of our business;
to evaluate the effectiveness of our operational strategies; and
to evaluate our capacity to fund capital expenditures and expand our business.

EBITDA and Adjusted EBITDA as calculated by us are not necessarily comparable to similarly titled measures used by other 
companies. In addition, EBITDA and Adjusted EBITDA: (a) do not represent net income or cash flows from operating 
activities as defined by GAAP; (b) are not necessarily indicative of cash available to fund our cash flow needs; and (c) should 
not be considered as alternatives to net loss, loss from operations, cash provided by (used in) operating activities or our other 
financial information as determined under GAAP.

We prepare Adjusted EBITDA by adjusting EBITDA to eliminate the impact of items that we do not consider indicative of our 
core operating performance. You are encouraged to evaluate these adjustments and the reasons we consider them appropriate 
for supplemental analysis. As an analytical tool, adjusted EBITDA is subject to all of the limitations applicable to EBITDA. 
Our presentation of Adjusted EBITDA should not be construed as an implication that our future results will be unaffected by 
unusual or non-recurring items.

The table below reconciles income from continuing operations to EBITDA and Adjusted EBITDA for the periods presented:

2016

2017

2018

2019

2020

Year ended September 30,

(in thousands)

$ 

(59,926)  $ 

(39,187)  $ 

(11,615)  $ 

(19,260)  $ 

(3,774) 

Net loss
Interest and other income, net(1)
Provision (benefit) for income taxes

Depreciation and amortization

EBITDA
Stock compensation expense(2)

Acquisition costs and impairment of 
goodwill and long-lived assets(3)
Business realignment expenses(4)
Fair value adjustment to acquisition 
earn-out liability(3)
Deferred revenue purchase accounting 
adjustment

(1,217) 
27,025 

6,502 

(27,616) 

12,247 

19,037 

— 

— 

— 

(362)
(451) 

5,796 

(34,204) 

7,377 

1,009 

4,223 

— 

— 

(450)
(9,328) 

4,599 

(16,794) 

6,597 

467 

1,942 

— 

454 

(1,101) 
1,200 

5,091 

(14,070) 

6,823 

102 

1,578 

3,500 

818 

(1,249)  $ 
3,668  $ 
Adjusted EBITDA
(1) Interest expense and other income, net excludes non-services pension and other postretirement benefit expense.

(21,595)  $ 

(7,334)  $ 

$ 

34

(577) 
801 

6,290 

2,740 

5,660 

5 

405 

200 

3 

9,013 

(2) Excludes the impact of forfeitures of stock awards by employees terminated by business realignment actions. That impact is 
included in the business realignment expense line. 
(3) Acquisition costs and impairment of long-lived assets, and fair value adjustments to acquisition earn-out liability are included 
in Other operating expenses on the Statements of Operations.  
(4) Business realignment expense includes the amounts accounted for as exit costs under ASC 420 as described in Note 15 to the 
Consolidated Financial Statements, and the related impacts of business realignment actions subject to other accounting 
guidance. Those related impacts were $317 thousand for the year ended September 30, 2019, due to forfeitures of stock awards 
by terminated employees. No related impacts were associated with the other periods presented. 

Item 7.    Management's Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion should be read in conjunction with our consolidated financial statements and related notes and the 
information contained under the caption "Selected Consolidated Financial Data" contained elsewhere in this Annual Report on 
Form 10-K. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could 
vary materially from those indicated, implied, or suggested by these forward-looking statements as a result of many factors, 
including those discussed under "Risk Factors" and elsewhere in this Annual Report on Form 10-K.

Overview

About us.  We operate a network of e-commerce marketplaces that enable buyers and sellers to transact in an efficient, 
automated environment offering over 500 product categories. Our marketplaces provide professional buyers access to a global, 
organized supply of new, surplus, and idle assets presented with digital images and other relevant product information. 
Additionally, we enable our corporate and government sellers to enhance their financial return on offered assets by providing a 
liquid marketplace and value-added services that encompass the consultative management, valuation, and sale of surplus assets. 
Our services include program management, valuation, asset management, reconciliation, refurbishment and recycling, 
fulfillment, marketing and sales, warehousing and transportation, buyer support, compliance and risk mitigation, as well as self-
directed service tools for its sellers. We organize the products on our marketplaces into categories across major industry 
verticals such as consumer electronics, general merchandise, apparel, scientific equipment, aerospace parts and equipment, 
technology hardware, energy equipment, industrial capital assets, heavy equipment, fleet and transportation equipment and 
specialty equipment. Our marketplaces are: www.allsurplus.com, www.liquidation.com, www.govdeals.com, 
www.networkintl.com, www.secondipity.com, and www.go-dove.com. We also operate a global search engine for used 
machinery and equipment at www.machinio.com. We have over 14,000 sellers, including Fortune 1000 and Global 500 
organizations as well as federal, state, and local government agencies. We have four reportable segments: Retail Supply Chain 
Group (RSCG), Capital Assets Group (CAG), GovDeals, and Machinio. See Note 17 to the Consolidated Financial Statements 
for further information on our reportable segments.

We believe our ability to create liquid marketplaces for surplus and idle assets generates a continuous flow of goods from our 
corporate and government sellers. This flow of goods in turn attracts an increasing number of professional buyers to our 
marketplaces. During 2020, the number of registered buyers grew from 3,580,000 to 3,772,000, or 5.4%. During the past three 
years, we have conducted over 1,727,000 online transactions generating $1.9 billion in gross merchandise volume or GMV. We 
believe the continuous flow of goods in our marketplaces attracts a growing buyer base which, in turn, attracts more sellers and 
transactions.

Our Machinio segment, which operates a global online platform for listing used equipment for sale in the construction, machine 
tool, transportation, printing and agriculture sectors, grew revenue 28.8% during fiscal year 2020.

Impacts of the COVID-19 Pandemic

The Company has been closely monitoring the COVID-19 pandemic. In April, the Company experienced the largest impacts on 
its operations thus far stemming from the actions taken by governments and the private sector to limit the spread of COVID-19. 
The restrictions on economic activity were caused, in part, by business closures, limitations on the operations of business 
activity and significant prioritization of essential business functions. Starting in May, we have seen subsequent increases in 
GMV and revenues as businesses and governments re-opened from government ordered closures which, combined with cost 
control measures, generated positive net income for the third and fourth quarters of fiscal 2020. However, the likelihood, 
magnitude and timing of business developments across our segments are difficult to predict given the current economic 
uncertainty, unknown duration and overall impact of the global pandemic. As a result, prior trends in the Company's results of 
operations may not be applicable throughout the duration of the COVID-19 pandemic.

Throughout the COVID-19 pandemic, the Company has actively monitored its liquidity position and working capital needs. In 
the fourth quarter of fiscal 2020, the Company determined that its liquidity position and working capital was more than 

35

sufficient to meet its projected needs and commenced share repurchases, acquiring 547.5 thousand shares for $4.0 million as of 
September 30, 2020. 

In the longer term, we continue to be highly focused on creating efficiencies and benefits for our sellers and our buyers by 
focusing on the platform services and support that will deliver optimal liquidity in the reverse supply chain and further enable 
our growth through an asset light, low-touch marketplace solution. As e-commerce penetration continues to grow substantially 
for both consumers and B2B, our online platform and cloud-based solutions should become even more relevant and necessary 
for the evolving global economy.

See Part I, Item 1A, Risk Factors, for an additional discussion of risks related to the COVID-19 pandemic.

Industry Trends

While we are experiencing challenges presented by the COVID-19 pandemic, we believe there are several industry trends 
positively impacting the long-term growth of our business including: (1) the increase in the volume of returned merchandise 
handled both online and in stores as online and omni-channel retail grow as a percentage of overall retail sales; (2) the increase 
in government regulations and the need for corporations to have sustainability solutions necessitating verifiable recycling and 
remarketing of surplus assets; (3) the increase in outsourcing the disposition of surplus and end-of-life assets by corporations 
and government entities as they focus on reducing costs, improving transparency, compliance and working capital flows, and 
increasingly prefer service providers with a proven track record, innovative scalable solutions and the ability to make a strategic 
impact in the reverse supply chain; (4) an increase in buyer demand for surplus merchandise as consumers trade down by 
purchasing less expensive goods and seek greater value from their purchases, which results in lower per unit prices and margins 
in our retail goods vertical; (5) in the long-term we expect innovation in the retail supply chain will increase the pace of product 
obsolescence and, therefore, increase the supply of surplus assets; and (6) the increase in demand from sellers and buyers to 
transact in a low touch, online solution as compared to live, in-person auctions or public sale events.

Revenues

Substantially all of our revenue is earned through the following transaction models:

Purchase model.  Under our purchase transaction model, we recognize revenue within the Revenue line item on the 
Consolidated Statements of Operations from the resale of inventory that we purchased from sellers.  We consider these sellers 
to be our vendors.  We pay our sellers either a fixed amount or a portion of the net or gross proceeds received from our 
completed sales based on the value we receive from the sale, in some cases, after deducting a required return to us that we have 
negotiated with the seller. Because we are the principal in purchase transaction model sales, we recognize as revenue the sale 
price paid by the buyer upon completion of a transaction. The proceeds paid by buyers also include transaction fees, referred to 
as buyer premiums.  Revenue from our purchase transaction model accounted for 62.0%, 65.3% and 66.7%, of our total 
revenue for the years ended September 30, 2020, 2019 and 2018, respectively. These amounts included sales of commercial 
merchandise sourced from multiple vendor contracts with Amazon.com, Inc. by our RSCG segment. The commercial 
merchandise we purchased under this contract represented 55.1%, 43.6% and 33.7%, of Cost of goods sold for the years ended 
September 30, 2020, 2019 and 2018, respectively. The merchandise sold under our purchase transaction model accounted for 
20.9%, 23.0% and 22.9%, of our GMV for the years ended September 30, 2020, 2019 and 2018.

Consignment model—fee revenue.  Under our consignment transaction model, we enable our sellers to sell goods they own in 
our marketplaces and we charge them a commission fee based on the gross or net proceeds received from such sales. The 
revenue from our consignment transaction model is recognized within the Fee Revenue line item on the Consolidated 
Statements of Operations. Because we are the agent in consignment model sales, our commission fee revenue, which we refer 
to as seller commissions, represents a percentage of the sales price the buyer pays upon completion of a transaction. We vary 
the percentage amount of the seller commission depending on the various value-added services we provide to the seller to 
facilitate the transaction. For example, we generally increase the percentage amount of the commission if we take possession, 
handle, ship, or provide enhanced product information for the merchandise. In most cases we collect the seller commission by 
deducting the appropriate amount from the sales proceeds prior to the distribution to the seller after completion of the 
transaction. In addition to seller commissions, we also collect buyer premiums.  Revenue from our consignment model 
accounted for 31.8%, 29.4% and 30.3%, of our total revenue for the years ended September 30, 2020, 2019 and 2018, 
respectively, and 79.1%, 77.0% and 77.1%, of our GMV for the years ended September 30, 2020, 2019 and 2018, respectively. 

Other — fee revenue.  We also earn non-consignment fee revenue from Machinio's sales listing subscription and 
MachineryHost services, as well as other services including returns management, refurbishment of assets, and asset valuation 
services. Prior to the wind-down of our operations under the Surplus Contract, we also earned non-consignment fee revenue 

36

from services provided under that contract. Other revenues accounted for 6.2%, 5.3% and 3.0% of our total revenue for the 
years ended September 30, 2020, 2019 and 2018, respectively. 

Our Vendor Agreements

Commercial agreements.  We have multiple vendor contracts with Amazon.com, Inc. under which we acquire and sell 
commercial merchandise. The property we purchased under this contract represented 55.1%, 43.6% and 33.7%, of cost of 
goods sold for the years ended September 30, 2020, 2019 and 2018, respectively. This contract is included within our RSCG 
segment. Our agreements with our other sellers are generally terminable at will by either party.

DoD agreements.  Historically, we had two material vendor contracts with the DoD: the Scrap Contract and the Surplus 
Contract. Both contracts were included in the results of our CAG segment.

Scrap Contract.  Under the Scrap Contract, which concluded on September 30, 2019, we acquired, managed and sold all non-
electronic scrap property of the DoD turned into the DLA, and paid the DLA a revenue-sharing payment equal to 64.5% of the 
gross resale proceeds. Scrap property generally consisted of items determined by the DoD to have no use beyond their base 
material content, such as metals, alloys, and building materials. We bore all of the costs for the sorting, merchandising and sale 
of the property. The resale transactions for scrap property sourced under this contract followed the purchase model. 

Resale of scrap property that we purchased under the Scrap Contract accounted for 7.4% and 10.2% of our total revenues and 
2.6% and 3.6% of our GMV in the years ended September 30, 2019 and 2018, respectively. 

Surplus Contract.  Under the Surplus Contract, which concluded on June 30, 2018, we acquired, managed and sold usable 
surplus personal property of the DoD turned into the DLA. We paid the DLA 4.35% of the DoD's original acquisition value for 
the surplus property, which consisted of items determined by the DoD to be no longer needed, and not claimed for reuse by any 
federal agency, such as electronics, industrial equipment, office supplies, scientific and medical equipment, aircraft parts, 
clothing and textiles. We retained 100% of the profits from the resale of the property and bore all of the costs for the 
merchandising and sale of the property.  The resale transactions for surplus property sourced under this contract followed the 
purchase model.

Resale of surplus property that we purchased under the Surplus Contract, as well as services we provided to the DoD under the 
Surplus Contract, accounted for 12.4% of our total revenues and 4.1% of our GMV in the year ended September 30, 2018. 

Key Business Metrics

Our management periodically reviews certain key business metrics for operational planning purposes and to evaluate the 
effectiveness of our operational strategies, allocation of resources and our capacity to fund capital expenditures and expand our 
business. These key business metrics include:

Gross merchandise volume (GMV).    GMV is the total sales value of all merchandise sold by us or our sellers through our 
marketplaces or by us through other channels during a given period of time. We review GMV because it provides a measure of 
the volume of goods being sold in our marketplaces and thus the activity of those marketplaces. GMV also provides a means to 
evaluate the effectiveness of investments that we have made and continue to make, including in the areas of buyer and seller 
support, value-added services, product development, sales and marketing, and operations. Our GMV for the year ended 
September 30, 2020 was $619.8 million.

Total registered buyers.    We grow our buyer base through a combination of marketing and promotional efforts.  A person 
becomes a registered buyer by completing an online registration process on one of our marketplaces. As part of this process, we 
collect business and personal information, including name, title, company name, business address and contact information, and 
information on how the person intends to use our marketplaces. Each prospective buyer must also accept our terms and 
conditions of use. Following the completion of the online registration process, we verify each prospective buyer’s e-mail 
address and confirm that the person is not listed on any banned persons list maintained internally or by the U.S. federal 
government. After the verification process, which is completed generally within 24 hours, the registration is approved and 
activated, and the prospective buyer is added to our registered buyer list.

Total registered buyers, as of a given date, represent the aggregate number of persons or entities who have registered on one of 
our marketplaces. We use this metric to evaluate how well our marketing and promotional efforts are performing. Total 
registered buyers exclude duplicate registrations, buyers who are suspended from utilizing our marketplaces and those buyers 
who have voluntarily removed themselves from our registration database. In addition, if we become aware of registered buyers 
that are no longer in business, we remove them from our database. As of September 30, 2020 and 2019, we had 3,772,000 and 
3,580,000 registered buyers, respectively.

37

Total auction participants.    For each auction we manage, the number of auction participants represents the total number of 
registered buyers who have bid one or more times in that auction. As a result, a registered buyer who bids, or participates, in 
more than one auction is counted as an auction participant in each auction in which he or she participates. Thus, total auction 
participants for a given period is the sum of the auction participants in each auction conducted during that period. We use this 
metric to allow us to compare our online auction marketplaces to our competitors, including other online auction sites and 
traditional on-site auctioneers. In addition, we measure total auction participants on a periodic basis to evaluate the activity 
level of our base of registered buyers and to measure the performance of our marketing and promotional efforts. During the 
years ended September 30, 2020, 2019, and 2018, 1,899,000, 2,085,000, and 2,079,000 total auction participants participated in 
auctions on our marketplaces, respectively. Largely as a result of the wind-down of the Scrap Contract, there has been a 
decrease in auction participants during 2020 compared with 2019.

Completed transactions.    Completed transactions represents the number of auctions in a given period from which we have 
recorded revenue. Similar to GMV, we believe that completed transactions is a key business metric because it provides an 
additional measurement of the volume of activity flowing through our marketplaces. During the years ended September 30, 
2020, 2019, and 2018, we completed 553,000, 607,000 and 567,000 transactions, respectively.  

Critical Accounting Policies and Estimates 

The Company's consolidated financial statements, included in Part IV, Item 15(a)(1) of this Annual Report on Form 10-K with 
their accompanying notes, have been prepared in accordance with GAAP, which requires management of the Company to make 
assumptions, judgments and estimates that affect amounts reported in its consolidated financial statements.  Accounting policies 
and estimates are considered to be "critical" when the nature of the estimate includes subjective or sensitive assumptions or 
judgments that can have a material impact on the financial condition or operating performance of the Company.  Actual results 
may differ from these estimates.

We consider the following accounting policies to be critical: revenue recognition, business combinations, valuation of goodwill 
and other intangible assets, and income taxes.  Refer to Note 2 - Summary of Significant Accounting Policies to the Company's 
consolidated financial statements for further details on these accounting policies.

We consider the following accounting estimates to be critical: business combinations (Notes 4 and 13), valuation of goodwill 
and other intangible assets (Notes 7 and 8), and income taxes (Note 11).  Refer to these individually referenced notes and Note 
2 - Summary of Significant Accounting Policies to the Company's consolidated financial statements for further details on these 
accounting estimates.  The following discussion is a supplement to the disclosures referenced.

Valuation of goodwill.  Goodwill is allocated to our reporting units.  The Company's reporting units are GovDeals, CAG, RSCG 
and Machinio. Only the GovDeals, CAG and Machinio reporting units have goodwill balances.

As of March 31, 2020, in response change in economic conditions resulting from the COVID-19 pandemic, the Company 
performed an interim impairment test using a fair-value based test for all reporting units with goodwill balances, and 
determined that the fair value for each of its reporting units with goodwill balances substantially exceeded their carrying values 
except for CAG and Machinio, which exceeded their carrying values by approximately 21% and 12%, respectively.

As of March 31, 2020, the Company determined the fair value of the CAG and Machinio reporting units using a discounted 
cash flow (DCF) analysis. The DCF analysis relied on significant assumptions and judgments about the forecasts of future cash 
flows over the five-year projection period, including revenues, gross profit margins, operating expenses, income taxes, capital 
expenditures, working capital, and an estimate of the impact and duration of COVID-19 on those factors. A long-term growth 
rate of 2.5% was applied thereafter. These forecasts of future cash flows represented the Company's best estimate using 
information that was available at the time. 

The cash flows for CAG and Machinio were discounted at a weighted average cost of capital (WACC) of 17% and 26%, 
respectively, and reflected an increase in the equity risk premium caused by the emergence of the COVID-19 pandemic. Given 
the uncertainty that COVID-19 has introduced into the equity markets, the Company performed a sensitivity analysis that noted 
that the CAG and Machinio WACCs would need to increase by over 180 and 260 basis points, respectively, to impact the 
recovery of goodwill.

As of July 1, 2020, the Company performed its annual impairment testing using a fair-value based test for all reporting units 
with goodwill balances. As there were favorable developments in the factors that indicated a goodwill impairment test was 
necessary as of March 31, 2020, the fair values of each of our reporting units with goodwill balances was higher as of July 1, 
2020 than on March 31, 2020, and the fair values of each of those reporting units exceeded their carrying values by at least 
20%.  

38

Given the uncertainty associated with the COVID-19 pandemic, including its extent and duration, actual results could differ 
significantly from these estimates. The Company will continue to monitor these reporting units for changes that could impact 
the recoverability of goodwill, which will depend, in part, on the extent and duration of the COVID-19 pandemic, and its 
impact on the equity markets.

Components of Revenue and Expenses

Revenue.    Refer to the discussion in the Our revenue section above, and to Note 2 - Summary of Significant Accounting 
Policies to the Company's consolidated financial statements in Part IV, Item 15(a)(1) of this Annual Report on Form 10-K for 
discussion of the Company's related accounting policies.

Cost of goods sold.    Refer to Note 2 - Summary of Significant Accounting Policies to the Company's consolidated financial 
statements in Part IV, Item 15(a)(1) of this Annual Report on Form 10-K for discussion of the Company's costs of goods sold 
and related accounting policies.

Seller distributions.  Under the Scrap Contract, we acquired scrap property from the DLA for resale and paid the DLA seller 
distributions equal to 64.5% of the gross resale proceeds. 

Technology and operations.  Technology expenses consist primarily of the cost of technical staff who develop, deploy, and 
maintain our marketplaces and corporate infrastructure. These personnel also develop and upgrade the software systems that 
support our operations, such as sales processing. Technology expenses also includes certain costs associated with our e-
commerce platform. 

Because our marketplaces and support systems require frequent upgrades and enhancements to maintain viability, we have 
determined that the useful life for certain internally developed software is less than one year. As a result, we expense those costs 
as incurred.  However, where we determine that the useful life of the internally developed software will be greater than one 
year, we capitalize development costs in accordance with ASC 350-40, Internal-use software. As such, we are capitalizing 
certain development costs associated with our e-commerce platform, as well as other software development activities. 

Operations expenses consist primarily of operating costs, including buyer relations, shipping logistics and distribution center 
operating costs.

Sales and marketing.  Sales and marketing expenses include the cost of our sales and marketing personnel as well as the cost of 
marketing and promotional activities. These activities include online marketing campaigns such as paid search advertising.

General and administrative.  General and administrative expenses include all corporate and administrative functions that 
support our operations and provide an infrastructure to facilitate our future growth. These expenses are generally more fixed in 
nature than our other operating expenses and do not significantly vary in response to the volume of merchandise sold through 
our marketplaces.

Depreciation and amortization.    Depreciation and amortization expenses consist of depreciation of property and equipment, 
amortization of internally developed software, and amortization of intangible assets.

Acquisition costs and impairment of goodwill and long-lived assets.    Acquisition costs and impairment of goodwill and long-
lived assets consist of expenses incurred to complete a business combination, and impairment of goodwill and long-lived assets.

Other operating expenses (income).  Other operating expense includes the change in fair value of financial instruments and 
contingent consideration, as well as business realignment expenses, including those associated with restructuring initiatives and 
the exit of certain business operations.

Interest and other income, net.  Interest and other income, net consists of interest income on short-term investments and the 
promissory note issued to JTC, the components of net periodic pension (benefit) other than the service component, and impacts 
of foreign currency fluctuations.

Income taxes.    During the years ended September 30, 2020, 2019, and 2018 had an effective income tax rate for continuing 
operations of (26.9)%, (6.6)% and 44.6%, respectively, which included federal, state and foreign income taxes.

39

 
Results of Operations

The following table presents segment revenue, gross profit, and gross profit margin for the periods indicated ($ in thousands):

GovDeals:
GMV
Total revenue
Gross profit

Gross profit margin

RSCG:

GMV
Total revenue 
Gross profit
Gross profit margin

CAG:

GMV
Total revenue
Gross profit

Gross profit margin

Machinio:
GMV
Total revenue 
Gross profit
Gross profit margin

Corporate & Other, including elimination adjustments:

GMV
Total revenue 
Gross profit

Gross profit margin

Consolidated:
GMV
Total revenue
Gross profit
Gross profit margin

Year Ended September 30,

2020

2019

2018

$ 325,993 
  32,806 
  30,721 

$ 327,455 
  32,936 
  30,386 

$ 305,628 
  30,214 
  27,990 

 93.6 %

 92.3 %

 92.6 %

  181,473 
  136,491 
  49,727 

  156,096 
  127,321 
  44,967 

  131,042 
  101,954 
  33,009 

 36.4 %

 35.3 %

 32.4 %

  112,384 
  29,481 
  22,714 

  155,855 
  60,242 
  32,679 

  186,071 
  88,025 
  48,873 

 77.0 %

 54.2 %

 55.5 %

— 
7,213 
6,813 
 94.4 %

— 
5,598 
5,196 
 92.8 %

— 
653 
501 
 76.9 %

— 
(51) 
(51) 

469 
428 
52 

3,665 
3,668 
(661) 

NM

 12.2 %

 (18.0) %

  619,850 
  205,940 
  109,924 

  639,876 
  226,525 
  113,280 

  626,406 
  224,514 
  109,712 

 53.4 %

 50.0 %

 48.9 %

NM = not meaningful
Year Ended September 30, 2020 Compared to Year Ended September 30, 2019 

Segment Results

GovDeals. Revenue from our GovDeals segment decreased 0.4%, or $0.1 million, due to a 0.4%, or $1.5 million, decrease in 
GMV primarily resulting from decreased activity due to limitations on government facility operations in response to the 
COVID-19 pandemic. These declines were mostly offset by increasing transaction activity as those facilities re-opened, as well 
as increased recovery rates on vehicles sales. Gross profit within this segment increased 1.1%, or $0.3 million, and gross profit 
margin increased from 92.3% to 93.6%, as fewer of the vehicles sold during the year ended September 30, 2020 required 
transportation costs to arrive at the point of sale.  

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RSCG. Revenue from our RSCG segment increased 7.2%, or $9.2 million due to a 16.3%, or $25.4 million, increase in GMV 
driven by growing volumes within existing seller accounts and launching new programs with large and mid-sized retailers. As a 
result of the increase in revenues, gross profit increased 10.6%, or $4.8 million. Gross profit margin increased from 35.3% to 
36.4% due the improved margins on certain retail programs.

CAG. Revenue and GMV from the CAG segment decreased 51.1%, or $30.8 million, and 27.9%, or $43.5 million, respectively. 
The conclusion of the Scrap Contract caused revenue and GMV to each decline by $16.8 million.  Excluding the impact of the 
completed Scrap Contract, revenue decreased by 32.3%, or $14.0 million, and GMV decreased by 19.2%, or $26.7 million. 
These declines were primarily driven by lower activity due to limitations on commercial facility operations and global travel 
restrictions in response to the COVID-19 pandemic. These restrictions had a larger impact on principal transactions than on 
transactions using our lower-touch consignment model. The declines were also influenced by a strong prior year performance 
with principal transactions in the Asia-Pacific region. Gross profit within the CAG segment decreased 30.5%, or $10.0 million, 
due to a $5.9 million impact from the completion of the Scrap Contract and the reduction in revenues. Gross profit margin 
increased from 54.2% to 77.0% due the completion of the Scrap Contract, which had lower gross profit margins than the 
remaining business, and due to the larger impact of the COVID-19 pandemic on principal transactions.

Machinio. Revenue from our Machinio segment increased 28.8%, or $1.6 million, due to an increase in subscription activity, 
and due to revenue earned from deferred revenues no longer containing effects from purchase accounting. As a result of the 
increase in revenues, gross profit increased 31.1%, or $1.6 million.

Corporate & Other. The changes in revenue, GMV, gross profit and gross profit margin are primarily due to the Company's 
exit from the IronDirect business in January 2019. The activity for the year ended September 30, 2020 represents elimination 
adjustments.

Consolidated Results

The following table sets forth, for the periods indicated, our operating results (dollars in thousands):

Revenue

Fee revenue

Total revenue

Costs and expenses from operations:

Cost of goods sold (excludes depreciation and 
amortization)

Seller distributions

Technology and operations

Sales and marketing

General and administrative

Depreciation and amortization
Acquisition costs and impairment of goodwill 
and long-lived assets

Other operating expenses

Total costs and expenses

Loss from operations

Interest and other income, net

Loss before provision for income taxes
Provision (benefit) for income taxes
Net loss

$ 

Year Ended September 30,

2020

2019

$ Change

% Change

$ 

127,580  $ 

147,889  $ 

(20,309) 

 (13.7) %

78,360 

205,940 

96,016 

— 

42,158 

35,629 

29,166 

6,290 

5 

573 

209,837 

(3,897)   

(924)   

(2,973)   
801 
(3,774)  $ 

78,636 

226,525 

(276) 

(20,585) 

 (0.4) 

 (9.1) 

102,414 

10,831 

51,594 

36,703 

34,249 

5,091 

102 

5,049 

246,033 

(19,508)   

(1,448)   

(18,060)   
1,200 
(19,260)  $ 

(6,398) 

(10,831) 

(9,436) 

(1,074) 

(5,083) 

1,199 

(97) 

(4,476) 

(36,196) 

15,611 

524 

15,087 
(399) 
15,486 

 (6.2) 

 (100.0) 

 (18.3) 

 (2.9) 

 (14.8) 

 23.6 

 (95.1) 

 (88.7) 

 (14.7) 

 (80.0) 

 (36.2) 

 (83.5) 
 (33.3) 
 (80.4) %

Total Revenue.  Total consolidated revenue decreased $20.6 million, or 9.1%.  Refer to the discussion of Segment Results 
above for discussion of the decrease in revenue.  

41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of goods sold.  Cost of goods sold decreased $6.4 million, or 6.2%, primarily due to revenue declines in CAG, partially 
offset by the revenue increases in RSCG.

Seller distributions.  Seller distributions decreased $10.8 million, or 100.0%, due to the completion of the Scrap Contract.

Technology and operations expenses.  Technology and operations expenses decreased $9.4 million, or 18.3%.  The decrease 
included $5.2 million due to the conclusion of the Scrap Contract in fiscal year 2019, $5.7 million reductions in Corporate and 
CAG (excluding the Scrap Contract) driven by benefits from restructuring and other organizational changes performed in fiscal 
2019, and actions taken to reduce operating expenses in response to the COVID-19 pandemic. However, the impact of the 
actions taken to reduce our operating expenses in response to the COVID-19 pandemic will lessen as business conditions 
continue to recover. These decreases were partially offset by a $1.5 million increase in RSCG and GovDeals driven by 
increased customer support and operations expenses from the continued growth in those segments.

Sales and marketing expenses.  Sales and marketing expenses decreased $1.1 million, or 2.9%, due to actions taken to reduce 
operating expenses in response to the COVID-19 pandemic in the year ended September 30, 2020, partially offset by increased 
marketing expenses to promote our new e-commerce technology platform and consolidated marketplace. However, the impact 
of the action taken in response to COVID-19 on our operating expense levels will lessen as business conditions continue to 
recover. 

General and administrative expenses.  General and administrative expenses decreased $5.1 million, or 14.8%, and was 
impacted by actions taken to reduce operating expenses in response to the COVID-19 pandemic in the year ended September 
30, 2020, benefits from restructuring and other organizational changes performed in fiscal 2019, and the completion of the 
Scrap Contract in fiscal 2019. The impact of the actions taken to reduce operating expenses in response to the COVID-19 
pandemic will lessen as business conditions continue to recover. 

Depreciation and amortization expenses.  Depreciation and amortization expenses increased $1.2 million, or 23.6%, primarily 
due the launch of our new e-commerce technology platform and related change of useful lives of internally developed software 
for internal-use, both occurring in the fourth quarter of fiscal 2019. 

Acquisition costs and impairment of goodwill and long-lived assets. Acquisition costs and impairment of goodwill and long-
lived assets were not significant for the years ended September 30, 2020 and 2019.

Other operating expense.  Other operating expense of $0.6 million represents $0.4 million of business realignment expenses 
that were incurred related to the elimination of certain positions in response to the COVID-19 pandemic, and a $0.2 million 
increase in fair value of the Machinio earn-out liability. Other operating expense of $5.0 million during the year ended 
September 30, 2019 includes $1.6 million of business realignment expenses, and a $3.5 million increase in the fair value of the 
Machinio earn-out liability.

Interest and other income, net.   Interest and other income, net, declined $0.5 million, primarily due to a decline in the holdings 
of short-term investments and also in their interest rates.

Provision (benefit) for income taxes.  Income taxes decreased $0.4 million, to an expense of $0.8 million for the year ended 
September 30, 2020, from an expense of $1.2 million for the year ended September 30, 2019 due to lower state tax expense and 
the release of $0.2 million of unrecognized tax benefits related to foreign operations. The Company’s effective income tax rate 
was (26.9)%. for the twelve months ended September 30, 2020. The 2020 effective tax rate differed from the statutory federal 
rate of 21.0% primarily as a result of the valuation allowance on deferred tax assets, state taxes, and the impact of permanent 
tax adjustments.

Net loss.  Net loss for the year ended September 30, 2020, decreased $15.5 million, to $3.8 million, compared to a loss of $19.3 
million for the year ended September 30, 2019, due to the reasons described above.

Year Ended September 30, 2019 Compared to Year Ended September 30, 2018

Segment Results

GovDeals. Revenue from our GovDeals segment increased 9.0%, or $2.7 million, due to a 7.1%, or $21.8 million, increase in 
GMV resulting from additional sales volume from existing sellers and an increase in the number of new sellers. As a result of 
the increase in revenues, gross profit within this segment increased 8.6%, or $2.4 million. Gross profit margin was consistent 
between the periods.

RSCG. Revenue from our RSCG segment increased 24.9%, or $25.4 million due to a 19.1%, or $25.1 million, increase in 
GMV, an increase in the mix of transactions conducted under the purchase model, and an increase in the non-consignment fee 
services provided. Gross profit within the RSCG segment increased 36.2%, or $12.0 million, due to the impacts of the increased 

42

revenues, as well as improved margins on certain retail programs. Gross profit margin increased from 32.4% to 35.3% due the 
improved margins on certain retail programs, and the increase in non-consignment fee services provided.

CAG. Revenue and GMV from the CAG segment decreased 31.6%, or $27.8 million, and 16.2%, or $30.2 million, respectively. 
The conclusion of the Scrap and Surplus Contracts caused revenue and GMV to decline by $33.8 million and $31.5 million, 
respectively. Excluding the impact of the completed Scrap and Surplus Contracts, revenue increased by $6.1 million, or 16.3%, 
driven by a $1.3 million, or 1.0% increase in GMV, and an increase in the mix of transactions conducted under the purchase 
model. Gross profit within the CAG segment decreased 33.1%, or $16.2 million, due to a $14.2 million impact from the 
conclusion of the Scrap and Surplus Contracts, and the impact of the increase in mix of transactions conducted under the 
purchase model. Gross profit margin declined from 55.5% to 54.2% due the increase in the mix of transactions conducted under 
the purchase model, partially offset by the conclusion of the Scrap and Surplus Contracts, which had lower gross profit margins 
than the remaining business.

Machinio. Machinio's revenues for the period represent $3.5 million related to new subscriptions and subscription renewals 
during fiscal 2019, and $2.1 million related to revenues recognized for subscriptions that started prior to fiscal 2019. Because 
Machinio was acquired on July 10, 2018, the prior period results only include revenues recognized subsequent to that date.

Corporate & Other. The changes in revenue, GMV, gross profit and gross profit margin are due to the Company's decision to 
exit from the IronDirect business in January 2019.

Consolidated Results

The following table sets forth, for the periods indicated, our operating results (dollars in thousands):

Revenue

Fee revenue

Total revenue

Year Ended September 30,

2019

2018

$ Change

% Change

$ 

147,889  $ 

149,677  $ 

(1,788) 

 (1.2) %

78,636 

226,525 

74,837 

224,514 

3,799 

2,011 

Costs and expenses from operations:

Cost of goods sold (excludes depreciation and 
amortization)

102,414 

100,087 

Seller distributions

Technology and operations

Sales and marketing

General and administrative

Depreciation and amortization

Acquisition costs and impairment of goodwill 
and long-lived assets
Other operating expenses

Total costs and expenses

Loss from operations

Interest and other income, net

Loss before provision for income taxes

Provision (benefit) for income taxes

Net loss

NM = not meaningful

10,831 

51,594 

36,703 

34,249 

5,091 

102 
5,049 

246,033 

(19,508)   

(1,448)   

(18,060)   

1,200 

14,715 

60,786 

33,703 

30,493 

4,599 

467 
1,392 

246,242 

(21,728)   

(785)   

(20,943)   

(9,328)   

$ 

(19,260)  $ 

(11,615)  $ 

2,327 

(3,884) 

(9,192) 

3,000 

3,756 

492 

(365) 
3,657 

(209) 

2,220 

(663) 

2,883 

10,528 

(7,645) 

 5.1 

 0.9 

 2.3 

 (26.4) 

 (15.1) 

 8.9 

 12.3 

 10.7 

 (78.2) 
 262.7 

 (0.1) 

 (10.2) 

 84.5 

 (13.8) 

NM

 65.8 %

Total Revenue.  Total consolidated revenue increased $2.0 million, or 0.9%. Refer to the discussion of Segment Results above 
for discussion of the increase in revenue.

Cost of goods sold.  Cost of goods sold increased $2.3 million, or 2.3%. This included decreases of $15.8 million due to the 
conclusion of the Surplus Contract and $4.0 million due to the Company's decision to exit the IronDirect business in January 

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2019. These decreases were primarily offset by increases of $13.4 million in RSCG and $7.9 million in CAG (excluding the 
Surplus Contract), driven by increases in revenues and the mix of transactions conducted under the purchase model.

Seller distributions.  Seller distributions decreased $3.9 million, or 26.4%, due to lower sales under the Scrap Contract, which 
concluded on September 30, 2019.

Technology and operations expenses.  Technology and operations expenses decreased $9.2 million, or 15.1%. The decrease 
included $6.9 million due to the conclusion of the Scrap and Surplus contracts, $4.6 reductions in Corporate and CAG 
(excluding the Scrap and Surplus Contract) driven by benefits from restructuring and other organizational changes, and $0.5 
million from the Company's decision to exit the IronDirect business in January 2019. These decreases were partially offset by a 
$3.0 million increase in RSCG and GovDeals driven by increased customer support and operations expenses from the continued 
growth in those segments.

Sales and marketing expenses.  Sales and marketing expenses increased $3.0 million, or 8.9%, due to a $1.6 million increase in 
sales expenses driven by the increases in revenues, and a $1.4 million increase in marketing expenses driven by increased 
promotional activities related to our new e-commerce technology platform and development of our consolidated marketplace.

General and administrative expenses.  General and administrative expenses increased $3.8 million, or 12.3%, and were 
impacted by increases in compensation expenses, as well as external costs associated with new accounting standard adoptions. 

Depreciation and amortization expenses.  Depreciation and amortization expenses increased $0.5 million, or 10.7%, primarily 
due to a full year amortization expense recognized during 2019 on intangible assets acquired as part of Machinio acquisition on 
July 10, 2018.

Acquisition costs and impairment of goodwill and long-lived assets. Acquisition costs and impairment of goodwill and long-
lived assets were $0.1 million, for the year ended September 30, 2019, compared to $0.5 million for the year ended September 
30, 2018. The acquisition costs incurred during the years ended September 30, 2019 and 2018 related to the acquisition of 
Machinio. There were no impairments recorded during either year.

Other operating expense.  Other operating expense of $5.0 million represents $1.6 million of business restructuring costs 
related to organizational changes, the conclusion of the Scrap Contract, and other cost saving actions, and $3.5 million related 
to the increase in fair value of the Machinio earn-out liability. Other operating expense of $1.4 million during the year ended 
September 30, 2018 represents $1.9 million related to business restructuring costs, partially offset by $0.6 million of other 
miscellaneous income.

Interest and other income, net. Interest and other income, net, increased $0.7 million, primarily due to increased holdings of 
short-term investments.

Provision (benefit) for income taxes.  Income taxes increased $10.5 million, to an expense of $1.2 million for the year ended 
September 30, 2019, from a benefit of $9.3 million for the year ended September 30, 2018 due to benefits derived from the Tax 
Act enacted in fiscal year 2018, a valuation allowance charge and the impact of foreign, state, and local taxes and permanent tax 
adjustments. The Company’s effective income tax rate was (6.6)% for the twelve months ended September 30, 2019. The 2019 
effective tax rate differed from the statutory federal rate of 21.0% primarily as a result of the valuation allowance change and 
the impact of permanent tax adjustments.

Net loss.  Net loss for the year ended September 30, 2019, increased $7.6 million, to $19.3 million, compared to a loss of $11.6 
million for the year ended September 30, 2018, due to the reasons described above.

Liquidity and Capital Resources

Our operational cash needs primarily relate to working capital, including capital used for inventory purchases, which we have 
funded through cash generated from operations. From time to time, we may use our capital resources for other activities, such 
as share repurchases or acquisitions. As of September 30, 2020, we had $76.0 million in cash and cash equivalents.

44

The COVID-19 pandemic caused the Company's GMV and revenues to decline in the short-term. The temporary cost control 
measures put into place mitigated those declines, resulting in net income in the third and fourth quarters of fiscal 2020. From a 
cash flow perspective, the Company employed working capital management practices, primarily in the form of temporary 
extensions to vendor payment terms, and also experienced accumulation in its payables to sellers balance due to COVID-19 
restrictions causing some buyer delays in being able to pick up purchased assets. The effects of these items caused our cash 
balance to increase. While the Company expects to use working capital in the near-term as these temporary effects unwind, we 
believe that our existing cash and cash equivalents will be sufficient to meet our anticipated cash needs for at least the next 
twelve months. 

In fiscal 2019, we deployed our new e-commerce technology platform. We expect to continue to invest in enhancements to our 
marketplace capabilities and for the implementation of tools for data-driven product recommendations, omni-channel 
behavioral marketing, predictive analytics and integrated services for our retail supply chain segment.

During the second quarter of fiscal 2020, the Company paid the $5.0 million earn-out payment for the Machinio acquisition we 
made in July 2018, for which we paid $16.7 million in cash at closing.

We did not record a provision for deferred U.S. tax expense on the undistributed earnings of foreign subsidiaries because we 
intend to indefinitely reinvest the earnings of these foreign subsidiaries outside the United States. The amount of such 
undistributed foreign earnings was $4.5 million as of September 30, 2020. As of September 30, 2020, and September 30, 2019, 
$19.5 million and $21.0 million, respectively, of cash and cash equivalents was held outside of the U.S.

We are authorized to repurchase issued and outstanding shares of our common stock under a share repurchase program 
approved by our Board of Directors.  Share repurchases may be made through open market purchases, privately negotiated 
transactions or otherwise, at times and in such amounts as management deems appropriate. The timing and actual number of 
shares repurchased will depend on a variety of factors including price, corporate and regulatory requirements and other market 
conditions.  The repurchase program may be discontinued or suspended at any time and will be funded using our available cash.
The Company repurchased 547.5 thousand shares for $4.0 million under this program during the twelve months ended 
September 30, 2020. As of September 30, 2020, the Company may repurchase an additional $6.1 million of shares under this 
program.

Most of our sales are recorded subsequent to receipt of payment authorization, utilizing credit cards, wire transfers, and PayPal, 
an Internet based payment system, as methods of payments. As a result, we are not subject to significant collection risk, as 
goods are generally not shipped before payment is received.

Changes in Cash Flows: 2020 Compared to 2019

Net cash provided by (used in) operating activities was $16.5 million and $(6.2) million for the year ended September 30, 2020 
and 2019, respectively. The $22.7 million increase in cash provided by operations between periods was to attributable changes 
in accounts payable and payables to sellers driven by timing of payments, including an increase in the seller settlement cycle for 
sellers being paid by check due to the COVID-19 pandemic; and $12.5 million of lower net loss as adjusted for non-cash items, 
including the impact of temporary cost control measures. These changes were partially offset by the $3.8 million portion of the 
Machinio earn-out payment associated with its increase in value post-acquisition, and the final payments of seller distributions 
associated with the completion of the Scrap Contract. Our working capital accounts are subject to natural variations depending 
on the timing of cash receipts and payments, and our variations in our transaction volumes are related to settlements between 
our buyers and sellers. However, the Company expects to use working capital in the near-term as activity in payables to seller 
normalizes, and as the Company makes its annual bonus payments in the first quarter of fiscal 2021.

Net cash provided by (used in) investing activities was $28.6 million for the year ended September 30, 2020, and $(15.7) 
million for the year ended September 30, 2019. The $44.4 million increase in cash provided by investing activities was driven 
by a $40.0 million increase in activity related to short-term investments which are used to manage the Company's excess cash 
balances, and $2.8 million of principal payments on the promissory note issued to JTC. The Company continues to monitor for 
changes that could impact the recoverability of the promissory note, which depends on JTC's subsequent operating performance 
and ability to make the payments required by the new repayment schedule. JTC made all of its scheduled payments during the 
year ended September 30, 2020.

Net cash (used in) provided by financing activities was $(5.7) million for the year ended September 30, 2020, and $0.5 million 
for the year ended September 30, 2019. The $6.2 million increase in cash used by financing activities consisted of $4.0 million 
to repurchase common stock, $1.2 million as the portion of the Machinio earn-out payment that represented its fair value at the 
date of acquisition, and a $0.6 million increase in taxes paid associated with net settlement of stock compensation awards. 

45

Changes in Cash Flows: 2019 Compared to 2018

Net cash used in operating activities was $6.2 million for the year ended September 30, 2019, and net cash provided by 
operating activities was $0.6 million for the year ended September 30, 2018. The $6.9 million increase in cash used in 
operations between periods was primarily attributable to increase in net loss as well as changes in working capital from 
collections of receivables, sales of inventory and payables to sellers. Our working capital accounts are subject to natural 
variations depending on the timing of cash receipts and payments, however, there have been no significant changes to the 
working capital requirements for the Company, other than the Machinio earn-out that was paid in fiscal 2020.

Net cash used in investing activities was $15.7 million for the year ended September 30, 2019, and $37.1 million for the year 
ended September 30, 2018. The decrease was driven by the $16.7 million related to the acquisition of Machinio in fiscal 2018, 
and a $10.0 million decrease in short-term investments purchased. These decreases were partially offset by $3.0 million related 
to the JTC Note, as we received the 2019 annual payment in October 2019, after our fiscal year end. There was also a $1.8 
million increase in capital expenditures, primarily related to our new e-commerce technology platform.   

Net cash provided by financing activities was $0.5 million for the year ended September 30, 2019, and net cash provided by 
financing activities was $0.4 million for the year ended September 30, 2018. The change was primarily driven from an increase 
in proceeds from stock option exercises.

Capital Expenditures

Our capital expenditures consist primarily of capitalized software, computers and purchased software, office equipment, 
furniture and fixtures, and leasehold improvements. The timing and volume of such capital expenditures in the future will be 
affected by the addition of new sellers or buyers or expansion of existing seller or buyer relationships. We intend to fund those 
expenditures primarily from our existing cash balances. Our capital expenditures for the year ended September 30, 2020 were 
$4.2 million. As of September 30, 2020, we had no significant outstanding commitments for capital expenditures.

Our future capital requirements will depend on many factors including our rate of revenue growth, the timing and extent of 
spending to support development efforts, the expansion of sales and marketing activities, the development and deployment of 
new marketplaces, the introduction of new value-added services and the costs to establish additional distribution centers. 
Although we are currently not a party to any definitive agreement with respect to potential investments in, or acquisitions of, 
complementary businesses, products or technologies, we may enter into these types of arrangements in the future, which could 
also require us to seek additional equity or debt financing. The sale of additional equity securities or convertible debt securities 
would result in additional dilution to our stockholders. Additional debt would result in increased interest expense and could 
result in covenants that would restrict our operations. There is no assurance that such financing, if required, will be available in 
amounts or on terms acceptable to us, if at all.

Contractual and Commercial Commitments

The table below represents our significant commercial commitments as of September 30, 2020. Operating and finance leases 
represent commitments to rent office and warehouse space, as well as equipment used in our operations. Other contractual cash 
obligations represent information technology commitments related to licensing fees, hardware maintenance and other, and are 
not reflected on our balance sheets.

Total

(in thousands)

Less than
1 year

1 to 3
years

3 to 5
Years

5+ years

Operating leases

Finance leases

Other contractual cash obligations

$ 

12,723  $ 

4,421  $ 

5,581  $ 

2,513  $ 

328 

3,391 

56 

2,385 

111 

1,006 

111 

— 

Total contractual cash obligations

$ 

16,442  $ 

6,862  $ 

6,698  $ 

2,624  $ 

208 

50 

— 

258 

Off-Balance Sheet Arrangements

We do not have any transactions, obligations or relationships that could be considered material off-balance sheet arrangements.

46

Inflation

Inflation generally affects us by increasing our cost of labor and equipment. We do not believe that inflation had any material 
effect on our results of operations during the years ended September 30, 2020, 2019 and 2018.

New Accounting Pronouncements

Information regarding our adoption of new accounting and reporting standards is discussed in Note 2 to the consolidated 
financial statements included in Part IV, Item 15(a)(1) of this Annual Report on Form 10-K.

Item 7A.    Quantitative and Qualitative Disclosures about Market Risk.

Interest rate sensitivity.    As of September 30, 2020, we do not have any debt, and we are not holding any short-term 
investments, but we do hold $30.0 million of cash and cash equivalents in money market funds. Changes in yields on the money 
market funds are not expected to have a significant impact to our consolidated results of operations. Our investment policy 
requires us to invest funds in excess of current operating requirements. The principal objectives of our investment activities are 
to preserve principal, provide liquidity and maximize income consistent with minimizing risk of material loss.

Exchange rate sensitivity.    Because of the number of countries and currencies we operate in, movements in currency exchange 
rates may affect our results. We report our operating results and financial condition in U.S. dollars. Our U.S. operations earn 
revenues and incur expenses primarily in U.S. dollars. Outside the United States, we predominantly generate revenues and 
expenses in the local currency. When we translate the results and net assets of these operations into U.S. dollars for reporting 
purposes, movements in exchange rates will affect reported results and net assets. Volatile market conditions arising from the 
COVID-19 pandemic may result in significant changes in exchange rates, which could affect our results of operations expressed 
in U.S. dollars.

Item 8.    Financial Statements and Supplementary Data.

The consolidated financial statements and accompanying notes are included in Part IV, Item 15(a)(1) of this Annual Report on 
Form 10-K.

Item 9.    Changes in and Disagreement with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.    Controls and Procedures.

Attached as exhibits to this Form 10-K are certifications of our Chief Executive Officer and Chief Financial Officer, which are 
required in accordance with Rule 13a-14 of the Securities Exchange Act of 1934, as amended (Exchange Act). This "Controls 
and Procedures" section includes information concerning the controls and controls evaluation referred to in the certifications. 
The report of Ernst & Young LLP, our independent registered public accounting firm, regarding its audit of our internal control 
over financial reporting is set forth below in this section. This section should be read in conjunction with the certifications and 
the Ernst & Young LLP report for a more complete understanding of the topics presented.

Evaluation of Disclosure Controls and Procedures

Management conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures 
and our internal control over financial reporting as of the end of the period covered by this Form 10-K. The controls evaluation 
was conducted under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer. 
Disclosure controls and procedures are controls and procedures designed to ensure that information required to be disclosed in 
our reports filed under the Exchange Act, such as this Form 10-K, is recorded, processed, summarized and reported within the 
time periods specified in the SEC's rules and forms. Disclosure controls and procedures are also designed to reasonably assure 
that such information is accumulated and communicated to our management, including the Chief Executive Officer and Chief 
Financial Officer, as appropriate to allow timely decisions regarding required disclosure. Our quarterly evaluation of disclosure 
controls includes an evaluation of some components of our internal control over financial reporting. Internal control over 
financial reporting is also separately evaluated on an annual basis for purposes of providing the management report which is set 
forth below.

The evaluation of our disclosure controls included a review of the controls' objectives and design, our implementation of the 
controls and their effect on the information generated for use in this Form 10-K. In the course of the controls evaluation, we 
reviewed identified data errors, control deficiencies and, where appropriate, sought to confirm that appropriate corrective 
actions, including process improvements, were being undertaken. This type of evaluation is performed on a quarterly basis so 
that the conclusions of management, including the Chief Executive Officer and Chief Financial Officer, concerning the 
effectiveness of the disclosure controls can be reported in our periodic reports on Form 10-Q and Form 10-K. Many of the 

47

components of our disclosure controls are also evaluated on an ongoing basis by our finance organization. The overall goals of 
these various evaluation activities are to monitor our disclosure controls, and to modify them as necessary. Our intent is to 
maintain the disclosure controls as dynamic systems that change as conditions warrant.

Based upon the controls evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end 
of the period covered by this Form 10-K, our disclosure controls were effective to ensure assurance that information required to 
be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified by 
the SEC, and that material information related to Liquidity Services and our consolidated subsidiaries is made known to 
management, including the Chief Executive Officer and Chief Financial Officer,  particularly during the period when our 
periodic reports are being prepared. We reviewed the results of management's evaluation with the Audit Committee of our 
Board of Directors.

Management Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining effective internal control over financial reporting to provide 
reasonable assurance regarding the reliability of our financial reporting and the preparation of financial statements for external 
purposes in accordance with GAAP. Internal control over financial reporting includes those policies and procedures that 
(i) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions
of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation
of financial statements in accordance with GAAP; and (iii) provide reasonable assurance regarding authorization to effect the
acquisition, use or disposition of company assets, as well as the prevention or timely detection of unauthorized acquisition, use
or disposition of the company's assets that could have a material effect on the financial statements.

Management assessed our internal control over financial reporting as of September 30, 2020, the end of our fiscal year. 
Management based its assessment on criteria established in Internal Control-Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013 Framework). Management's assessment included evaluation of 
such elements as the design and operating effectiveness of key financial reporting controls, process documentation, accounting 
policies and our overall control environment. This assessment is supported by testing and monitoring performed by our finance 
organization. 

Based on this assessment, management has concluded that our internal control over financial reporting was effective as of the 
end of the fiscal year to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external reporting purposes in accordance with GAAP.

Our independent registered public accounting firm, Ernst & Young LLP, independently assessed the effectiveness of the 
company's internal control over financial reporting. Ernst & Young LLP has issued an attestation report, which is included at 
the end of this section.

Inherent Limitations on Effectiveness of Controls

A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the 
control system's objectives will be met. The design of a control system must reflect the fact that there are resource constraints, 
and the benefits of controls must be considered relative to their costs. Other inherent limitations include the realities that 
judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. Controls can 
also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of 
the controls. Projections of any evaluation of controls effectiveness to future periods are subject to risks. Over time, controls 
may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies or 
procedures.

Changes in Internal Control over Financial Reporting

During the three months ended September 30, 2020, no change occurred in our internal controls over financial reporting that 
materially affected, or is reasonably likely to materially affect, our internal controls over financial reporting. While the impact 
of the COVID-19 pandemic and our actions taken in response, including terminations, furloughs and employees working 
remotely, have not materially affected our internal control over financial reporting as of September 30, 2020, we will continue 
to monitor and assess this ongoing situation for potential material effects.

48

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Liquidity Services, Inc. and Subsidiaries

Opinion on Internal Control over Financial Reporting 

We have audited Liquidity Services, Inc. and Subsidiaries’ internal control over financial reporting as of September 30, 2020, 
based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (2013 framework) (the COSO criteria).  In our opinion, Liquidity Services, Inc. and Subsidiaries 
(the Company) maintained, in all material respects, effective internal control over financial reporting as of September 30, 2020, 
based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of Liquidity Services, Inc. as of September 30, 2020 and 2019, the related 
consolidated statements of operations, comprehensive loss, stockholders' equity and cash flows for each of the three years in the 
period ended September 30, 2020, and the related notes and financial statement schedule listed in the Index at Item 15(a) and 
our report dated December 8, 2020 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management Report 
on Internal Control Over Financial Reporting.  Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a 
reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may 
become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.

/s/ Ernst & Young LLP

Tysons, Virginia
December 8, 2020

49

Item 9B.    Other Information.

Item 5.02. Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; 
Compensatory Arrangements of Certain Officers.

The Board of Directors adopted an Annual Incentive Plan (the “Incentive Plan”) on December 2, 2020, which is effective as of 
October 1, 2020.  The Incentive Plan will be administered by the Compensation Committee or other committee appointed by 
the Board in accordance with the plan (the “Committee”). Participation in the Incentive Plan is limited to certain eligible 
participants, including executive officers and certain other employees designated by the Committee.  The right to receive a 
bonus under the Incentive Plan depends on the achievement of specific performance goals, referred to as Management 
Objectives. The Committee will establish the Management Objectives and amount of incentive bonus payable for a 
performance period.

Management Objectives may be described in terms of company-wide objectives or objectives that are related to the 
performance of the individual participant or of the subsidiary, division, department or function within the company or 
subsidiary in which the participant is employed. The Management Objectives are limited to specified levels of growth in, or 
relative peer company performance in, one or more of the following:

(i)

(ii)

sales, including net sales, unit sales volume, and aggregate product price;

share price, including market price per share, and share price appreciation;

(iii)
earnings, including earnings per share, reflecting dilution of shares, gross or pretax profits, post-tax profits, operating
profit, contribution profit, gross profit, earnings net of or including dividends, earnings net of or including the after-tax cost of
capital, earnings before (or after) interest and taxes (“EBIT”), earnings per share from continuing operations, diluted or basic,
(xi) earnings before interest, taxes, depreciation and amortization (“EBITDA”), adjusted EBIT or adjusted EBITDA, pre-tax
operating earnings after interest and before incentives, service fees and extraordinary or special items, operating earnings,
growth in earnings or growth in earnings per share, total earnings and operating income;

return on equity, including return on equity, return on invested capital, return or net return on assets, return on net

(iv)
assets, return on equity, return on gross sales, return on investment, return on capital, return on invested capital, return on
committed capital, financial return ratios, value of assets, and change in assets;

(v)
flow, and unlevered free cash flow;

cash flow(s), including operating cash flow, net cash flow, free cash flow, cash flow on investment, levered free cash

(vi)

revenue, including gross or net revenue, and changes in annual revenues;

(vii)

margins, including adjusted pre-tax margin, and operating margins;

(viii)

income, including net income, and consolidated net income;

economic value added;
(ix)
(x)
costs, including operating or administrative expenses, operating expenses as a percentage of revenue, general and
administrative expenses as a percentage of revenue, expense or cost levels, reduction of losses, loss ratios or expense ratios,
reduction in fixed costs, expense reduction levels, operating cost management, and cost of capital;

(xi)
capital, and attainment of balance sheet or income statement objectives;

financial ratings, including credit rating, capital expenditures, debt, debt reduction, working capital, average invested

(xii)
with respect to specific designated products or product groups and/or specific geographic areas;

market or category share, including market share, volume, unit sales volume, and market share or market penetration

(xiii)
of a specified share price for a specified period of time, and dividends; and

shareholder return, including total shareholder return, stockholder return based on growth measures or the attainment

objective nonfinancial performance criteria measuring either regulatory compliance, productivity and productivity

(xiv)
improvements, inventory turnover, average inventory turnover or inventory controls, net asset turnover, customer satisfaction
based on specified objective goals or company-sponsored customer surveys, employee satisfaction based on specified objective
goals or company-sponsored employee surveys, objective employee diversity goals, employee turnover, specified objective
environmental goals, specified objective social goals, specified objective goals in corporate ethics and integrity, specified

50

objective safety goals, specified objective business expansion goals or goals relating to acquisitions or divestitures, and 
succession plan development and implementation.

The Committee may, for a performance period, amend or adjust the applicable Management Objective(s) or other terms and 
conditions relating thereto in recognition of acquisitions or divestitures; litigation or claim judgments or settlements; unusual, 
nonrecurring or one-time events affecting us or our subsidiaries, our financial statements, or changes in law or accounting 
principles; asset write downs; capital charges; costs and expenses; reorganization and restructuring programs; or similar non-
GAAP adjustments.

The Committee will determine whether the Management Objectives have been achieved and the amounts payable following the 
end of the applicable performance period. The Committee will also have the ability to modify such amounts payable in its 
discretion. The Committee may amend the Incentive Plan from time to time and the Incentive Plan will remain effective until 
otherwise terminated by the Board.

The foregoing summary is qualified by reference to the full text of the Incentive Plan, a copy of which is attached hereto as 
Exhibit 10.20, and is incorporated herein by reference.

Item 10.    Directors, Executive Officers and Corporate Governance.

PART III

Incorporated by reference from the Company's Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days after September 30, 2020.

Code of Ethics, Governance Guidelines and Committee Charters

We have adopted a Code of Conduct that applies to all of our directors, officers and employees, including our principal 
executive, principal financial and principal accounting officers, or persons performing similar functions. The Code of Conduct 
is available on our website at http://investors.liquidityservices.com. We intend to disclose future amendments to certain 
provisions of the Code of Conduct, and waivers of the Code of Conduct granted to executive officers and directors, on the 
website within four business days following the date of the amendment or waiver.

Item 11.    Executive Compensation.

Incorporated by reference from the Company's Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days after September 30, 2020.

Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholders Matters.

Incorporated by reference from the Company's Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days after September 30, 2020.

Item 13.    Certain Relationships and Related Transactions, and Director Independence.

Incorporated by reference from the Company's Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days after September 30, 2020.

Item 14.    Principal Accountant Fees and Services.

Incorporated by reference from the Company's Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be filed 
with the SEC within 120 days after September 30, 2020.

51

Item 15.    Exhibits and Financial Statement Schedules.

PART IV

(a)

(1)

The following documents related to the financial statements are filed as part of this report:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of September 30, 2020 and 2019

Consolidated Statements of Operations for the years ended September 30, 2020, 2019 and 2018

Consolidated Statements of Comprehensive Loss for the years ended September 30, 2020, 2019 
and 2018 
Consolidated Statements of Stockholders' Equity for the years ended September 30, 2020, 2019 
and 2018

Consolidated Statements of Cash Flows for the years ended September 30, 2020, 2019 and 2018

Notes to the Consolidated Financial Statements

(2)

The following financial statement schedule is filed as part of this report:

Schedules for the three years ended September 30, 2020, 2019 and 2018:

II—Valuation and Qualifying Accounts

All other schedules for which provision is made in the applicable accounting regulation of the 
Securities and Exchange Commission are not required or are inapplicable and therefore have been 
omitted.

(3)

The documents required to be filed as exhibits to this report under Item 601 of Regulation S-K are
listed in the Exhibit Index included elsewhere in this report, which list is incorporated herein by
reference.

Page

53

54

55

56

57

58

59

88

52

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Liquidity Services, Inc. and Subsidiaries

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Liquidity Services, Inc. and Subsidiaries (the Company) as 
of September 30, 2020 and 2019, the related consolidated statements of operations, comprehensive loss, stockholders' equity 
and cash flows for each of the three years in the period ended September 30, 2020, and the related notes and financial statement 
schedule listed in the Index at Item 15(a) (collectively referred to as the “consolidated financial statements”).  In our opinion, 
the consolidated financial statements present fairly, in all material respects, the financial position of the Company at September 
30, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended September 
30, 2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of September 30, 2020, based on criteria established in 
Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(2013 framework) and our report dated December 8, 2020 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on 
the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion..

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2001.

Tysons, Virginia
December 8, 2020

53

Liquidity Services, Inc. and Subsidiaries
Consolidated Balance Sheets
(Dollars in Thousands, Except Par Value)

Assets

Current assets:

Cash and cash equivalents

Short-term investments

Accounts receivable, net of allowance for doubtful accounts of $389 and $291

Inventory, net

Prepaid taxes and tax refund receivable

Prepaid expenses and other current assets

Total current assets

Property and equipment, net

Operating lease assets

Intangible assets, net

Goodwill

Deferred tax assets

Other assets

Total assets

Liabilities and stockholders' equity

Current liabilities:

Accounts payable

Accrued expenses and other current liabilities

Current portion of operating lease liabilities

Distributions payable

Deferred revenue

Payables to sellers

Total current liabilities

Operating lease liabilities 

Deferred taxes and other long-term liabilities

Total liabilities

Commitments and contingencies (Notes 9 and 16)

Stockholders' equity:

Common stock, $0.001 par value; 120,000,000 shares authorized; 34,082,406 shares issued 
and outstanding at September 30, 2020; 33,687,115 shares issued and outstanding at 
September 30, 2019

Additional paid-in capital
Treasury stock, at cost; 547,508 shares at September 30, 2020 and — shares at September 
30, 2019

Accumulated other comprehensive loss

Accumulated deficit

Total stockholders' equity

Total liabilities and stockholders' equity

September 30,

2020

2019

$ 

76,036  $ 

— 

5,322 

5,607 

1,652 

5,962 

94,579 

17,843 

10,561 

4,758 

59,839 

806 

8,248 

36,497 

30,000 

6,704 

5,843 

2,531 

8,350 

89,925 

18,846 

— 

6,043 

59,467 

866 

12,136 

$ 

196,634  $ 

187,283 

$ 

21,957  $ 

19,124 

3,818 

— 

3,255 

26,170 

74,324 

7,499 

2,996 

84,819 

15,051 

28,794 

— 

1,675 

3,049 

20,253 

68,822 

— 

2,286 

71,108 

34 

34 

247,892 

242,686 

(3,983) 

(9,782) 

(122,346) 
111,815 
196,634  $ 

— 

(7,973) 

(118,572) 
116,175 
187,283 

$ 

See accompanying notes to the consolidated financial statements.

54

Liquidity Services, Inc. and Subsidiaries
Consolidated Statements of Operations
(Dollars in Thousands, Except Per Share Data)

Revenue

Fee revenue

Total revenue

Costs and expenses from operations:

Cost of goods sold (excludes depreciation and amortization)

Seller distributions

Technology and operations

Sales and marketing

General and administrative

Depreciation and amortization

Acquisition costs and impairment of goodwill and long-lived assets

Other operating expenses

Total costs and expenses

Loss from operations

Interest and other income, net

Loss before provision for income taxes

Provision (benefit) for income taxes

Net loss

Basic and diluted loss per common share

Year Ended September 30,

2020

2019

2018

$ 

127,580  $ 

147,889  $ 

149,677 

78,360 

205,940 

78,636 

226,525 

74,837 

224,514 

96,016 

— 

42,158 

35,629 

29,166 

6,290 

5 

573 

209,837 

(3,897) 

(924) 

(2,973) 

801 

102,414 

100,087 

10,831 

51,594 

36,703 

34,249 

5,091 

102 

5,049 

246,033 

(19,508) 

(1,448) 

(18,060) 

1,200 

14,715 

60,786 

33,703 

30,493 

4,599 

467 

1,392 

246,242 

(21,728) 

(785) 

(20,943) 

(9,328) 

$ 

$ 

(3,774)  $ 

(19,260)  $ 

(11,615) 

(0.11)  $ 

(0.58)  $ 

(0.36) 

Basic and diluted weighted average shares outstanding

33,612,263 

33,062,976 

32,095,491 

See accompanying notes to the consolidated financial statements.

55

 
Liquidity Services, Inc. and Subsidiaries
Consolidated Statements of Comprehensive Loss
(Dollars In Thousands)

Net loss

Other comprehensive (loss) income:

Defined benefit pension plan—unrecognized amounts, net of taxes 

Foreign currency translation

Other comprehensive (loss) income, net of taxes

Comprehensive loss

Year Ended September 30,

2020

2019

2017

$ 

(3,774)  $ 

(19,260)  $ 

(11,615) 

(2,293) 

484 

(1,809) 

(540) 

(984)

(1,524) 

773 

(791)

(18) 

$ 

(5,583)  $ 

(20,784)  $ 

(11,633) 

See accompanying notes to the consolidated financial statements.

56

Liquidity Services, Inc. and Subsidiaries 
Consolidated Statements of Stockholders' Equity 
(Dollars In Thousands)

Common Stock

Treasury Stock

Shares

Amount

Additional
Paid-in
Capital

Shares

Amount

Accumulated
Other
Comprehensi
ve
Loss

Accumul
ated
Deficit

Total

Balance at September 30, 2017

 31,503,349  $ 

29  $ 

227,264 

Exercise of common stock options and vesting of restricted 
stock       

Compensation expense and incremental tax benefit from 
grants of common stock options and restricted stock

Issuance of common stock for acquisition activity
Cumulative adjustment related to adoption of ASU 
2016-09

Net loss

Defined benefit pension plan—unrecognized amounts, net 
of taxes

Foreign currency translation and other

973,755 

— 

297,014 

— 

— 

— 

— 

1 

— 

3 

— 

— 

— 

— 

403 

6,346 

2,002 

100 

— 

— 

— 

Balance at September 30, 2018

 32,774,118  $ 

33  $ 

236,115 

Exercise of common stock options, grants of restricted 
stock awards, and vesting of restricted stock units

Taxes paid associated with net settlement of stock 
compensation awards

Forfeiture of restricted stock awards

Stock compensation expense

Cumulative adjustment related to adoption of ASC 606

Net loss

Defined benefit pension plan—unrecognized amounts, net 
of taxes

Foreign currency translation and other

953,066 

(6,906) 

(33,163) 

— 

— 

— 

— 

— 

1 

— 

— 

— 

— 

— 

— 

— 

589 

(44)

— 

6,026 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

—

— 

— 

— 

— 

— 

— 

—  $ 

(6,431)  $  (88,226)  $  132,636 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

404 

6,346 

2,005 

(207)

(107)

(11,615) 

(11,615) 

773 

(791)

— 

3 

773 

(788) 

—  $ 

(6,449)  $ (100,045)  $  129,654 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

730 

590 

(44) 

— 

6,026 

730 

(19,260) 

(19,260) 

(540)

(984)

—

3

(540) 

(981) 

Balance at September 30, 2019

 33,687,115  $ 

34  $ 

242,686 

—  $ 

—  $ 

(7,973)  $ (118,572)  $  116,175 

Common stock repurchases

Exercise of common stock options, grants of restricted 
stock awards, and vesting of restricted stock units       

Taxes paid associated with net settlement of stock 
compensation awards

Forfeiture of restricted stock awards

Stock compensation expense

Net loss

Defined benefit pension plan—unrecognized amounts, net 
of taxes

Foreign currency translation

— 

494,683 

(84,392) 

(15,000) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(547,508) 

(3,983) 

111 

(594)

— 

5,689 

— 

— 

— 

— 

—

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(2,293) 

484 

— 

— 

— 

— 

— 

(3,774) 

— 

— 

(3,983) 

111 

(594) 

— 

5,689 

(3,774) 

(2,293) 

484 

Balance at September 30, 2020

 34,082,406  $ 

34  $ 

247,892 

(547,508)  $ 

(3,983)  $ 

(9,782)  $ (122,346)  $  111,815 

See accompanying notes to the consolidated financial statements.

57

 Liquidity Services, Inc. and Subsidiaries
Consolidated Statements of Cash Flows
(Dollars In Thousands) 

Operating activities

Net loss

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

Year Ended September 30,

2020

2019

2018

$ 

(3,774)  $ 

(19,260)  $ 

(11,615) 

Depreciation and amortization

Change in fair value of earnout liability

Stock compensation expense

Inventory adjustment to net realizable value

Provision for doubtful accounts

Deferred tax expense (benefit) 

Change in fair value of financial instruments

Gain on disposal of property and equipment

Changes in operating assets and liabilities:

Accounts receivable

Inventory

Prepaid taxes and tax refund receivable

Prepaid expenses and other assets

Operating lease assets and liabilities

Accounts payable

Accrued expenses and other current liabilities

Distributions payable

Deferred revenue

Payables to sellers

Other liabilities

Net cash provided by (used in) operating activities

Investing activities

Increase in intangibles

Purchases of property and equipment, including capitalized software

Proceeds from note receivable

Proceeds from sale of property and equipment

Purchase of short-term investments

Maturities of short-term investments 

Cash paid for business acquisition, net of cash acquired 

Net cash provided by (used in) investing activities

Financing activities

Payments of the principal portion of finance lease liabilities

Proceeds from exercise of common stock options (net of tax)

Taxes paid associated with net settlement of stock compensation awards

Payment of earnout liability related to business acquisition

Common stock repurchases

Net cash (used in) provided by financing activities

Effect of exchange rate differences on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Supplemental disclosure of cash flow information

Earnout liability for acquisition activity 

Issuance of common stock for acquisition activity

Cash paid (received for) for income taxes, net of refunds

6,290 

200 

5,660 

300 

200 

106 

— 

(29)

1,182 

(64)

878 

1,375 

(187)

6,907 

(8,198) 

(1,675) 

207 

5,917 

1,183 

16,478 

(62)

(4,186) 

2,824 

71 

(25,000) 

55,000 

— 

28,647 

(34)

111 

(594)

(1,200) 

(3,983) 

(5,700) 

114 

39,539 

36,497 

5,091 

3,500 

6,508 

331 

178 

136 

— 

(15)

(2,012) 

3,948 

(811)

1,554 

— 

1,191 

1,999 

(453)

906 

(8,716) 

(317)

(6,242) 

(23)

(5,938) 

— 

247 

(70,000) 

60,000 

— 

(15,714) 

— 

590 

(44)

— 

— 

546 

(541)

(21,951) 

58,448 

$ 

$ 

76,036 

$ 

36,497 

$ 

$ 

— 

— 

$ 

— 

— 

(1,519) 

1,008 

4,599 

100 

6,597 

2,494 

199 

(10,945) 

90 

(480) 

6,582 

8,120 

739 

(689) 

— 

670 

(9,576) 

(953)

743 

4,586 

(642)

619 

(35) 

(4,174) 

3,000 

828 

(20,000) 

— 

(16,673) 

(37,054) 

— 

404 

— 

— 

— 

404 

131 

(35,900) 

94,348 

58,448 

1,200 

2,005 

916 

See accompanying notes to the consolidated financial statements.

58

Liquidity Services, Inc. and Subsidiaries

Notes to Consolidated Financial Statements

1. Organization

Liquidity Services, Inc. (the Company) operates a network of e-commerce marketplaces that enable buyers and sellers to 
transact in an efficient, automated environment offering over 500 product categories. The Company’s marketplaces provide 
professional buyers access to a global, organized supply of new, surplus and idle assets presented with digital images and other 
relevant product information. Additionally, the Company enables corporate and government sellers to enhance their financial 
return on offered assets by providing a liquid marketplace and value-added services that encompass the consultative 
management, valuation and sale of surplus assets. The Company's services include program management, valuation, asset 
management, reconciliation, refurbishment and recycling, fulfillment, marketing and sales, warehousing and transportation,  
buyer support, compliance and risk mitigation, as well as self-directed service tools for its sellers. The Company organizes the 
products on its marketplaces into categories across major industry verticals such as consumer electronics, general merchandise, 
apparel, scientific equipment, aerospace parts and equipment, technology hardware, energy equipment, industrial capital assets, 
heavy equipment, fleet and transportation equipment and specialty equipment. The Company’s marketplaces are: 
www.allsurplus.com, www.liquidation.com,  www.govdeals.com, www.networkintl.com, www.secondipity.com, www.go-
dove.com. The Company also operates a global search engine for listing used machinery and equipment for sale at 
www.machinio.com. The Company has four reportable segments: Retail Supply Chain Group (RSCG), Capital Assets Group 
(CAG), GovDeals and Machinio. See Note 17 for Segment Information.

The Company's operations are subject to certain risks and uncertainties, many of which are associated with technology-oriented 
companies, including, but not limited to, the Company's dependence on use of the Internet; the effect of general business and 
economic trends, including the extent and duration of the COVID-19 pandemic; the Company's susceptibility to rapid 
technological change; actual and potential competition by entities with greater financial and other resources; and the potential 
for the commercial sellers from which the Company derives a significant portion of its inventory to change the way they 
conduct their disposition of surplus assets or to otherwise terminate or not renew their contracts with the Company.

2. Summary of Significant Accounting Policies

Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States 
requires management to make estimates and assumptions that affect amounts in the consolidated financial statements and 
accompanying notes. For the year ended September 30, 2020, these estimates required the Company to make assumptions about 
the extent and duration of the COVID-19 pandemic and its impacts on the Company's results of operations. As there remains 
uncertainty associated with the COVID-19 pandemic, the Company will continue to update its assumptions as conditions 
change. Actual results could differ from those estimates.   

Principles of Consolidation and Basis of Presentation

The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. 
All intercompany balances and transactions have been eliminated in consolidation.

The accompanying consolidated financial statements have been prepared pursuant to the rules and regulations of the SEC. In 
addition, in the opinion of management, all adjustments (consisting of normal, recurring accruals) considered necessary for a 
fair presentation of the results for the periods presented have been included.

Business Combinations 

The Company recognizes all of the assets acquired, liabilities assumed, contractual contingencies, and contingent consideration 
at their fair value on the acquisition date. Acquisition-related costs are recognized separately from the acquisition and expensed 
as incurred. Restructuring costs incurred in periods subsequent to the acquisition date are expensed when incurred. Subsequent 
changes to the purchase price (i.e., working capital adjustments) or other fair value adjustments determined during the 
measurement period are recorded as an adjustment to goodwill, with the exception of contingent consideration, which is 
recognized in the statement of operations in the period it is modified. All subsequent changes to a valuation allowance or 
uncertain tax position that relate to the acquired company and existed at the acquisition date that occur both within the 
measurement period and as a result of facts and circumstances that existed at the acquisition date are recognized as an 
adjustment to goodwill. All other changes in valuation allowances are recognized as a reduction or increase to income tax 
expense or as a direct adjustment to additional paid-in capital as required.

59

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Cash and Cash Equivalents

The Company considers all highly liquid securities purchased with an initial maturity of three months or less to be cash 
equivalents.

Short-term Investments

The Company's short-term investments at September 30, 2019 consisted of various certificates of deposit with maturities of six 
months or less with interest rates between 1.97% and 2.50%.

Accounts Receivable

Accounts receivable are recorded at the invoiced amount and are non-interest bearing. The Company maintains an allowance 
for doubtful accounts to reserve for potentially uncollectible receivables. Allowances are based on management’s judgment, 
which considers historical bad debt experience, a specific review of all significant outstanding invoices, and an assessment of 
general economic conditions.

Inventory

Inventory consists of property obtained for resale, generally through the online auction process, and is stated at the lower of cost 
or net realizable value. Cost is generally determined using the specific identification method. Costs associated with our 
warehouse operations are expensed as incurred and included within Technology and operations expenses in the Statements of 
Operations. Charges for unsellable inventory, as well as for inventory written down to net realizable value, are included in Cost 
of goods sold in the period in which they have been determined to occur.  As of September 30, 2020 and September 30, 2019, 
the Company's inventory reflects write-downs of $0.3 million and $0.3 million, respectively.

Prepaid expenses and other current assets

Prepaid expenses and other current assets includes the short-term portion of a promissory note (described in "Other Assets"), as 
well as other miscellaneous prepaid expenses. 

Other Assets

On September 30, 2015, the Company sold certain assets related to its Jacobs Trading business to Tanager Acquisitions, LLC 
("Tanager"). In connection with the disposition, Tanager assumed certain liabilities related to the Jacobs Trading business. 
Tanager issued a $12.3 million five-year interest bearing promissory note to the Company. 

On October 10, 2019, the Company entered into a Forbearance Agreement and Amendment to Note, Security Agreement and 
Guaranty Agreement (the "Forbearance Agreement") with Tanager (now known as Jacobs Trading, LLC) and certain of its 
affiliates (collectively, "JTC").  In exchange for additional collateral, security, and a higher interest rate, the Company granted 
JTC a new repayment schedule that requires quarterly payments to be made from August 2020 to August 2023. Upon execution 
of the Forbearance Agreement, JTC repaid $2.5 million in principal, plus $0.4 million of accrued interest. JTC had the 
opportunity to prepay the full amount remaining before May 15, 2020 at a $0.5 million discount. Of the $12.3 million initially 
owed to the Company in conjunction with the sale of the Jacobs Trading business, $6.9 million of principal has been repaid as 
of September 30, 2020. Of the $5.4 million in principal outstanding at September 30, 2020, $3.8 million was recorded in Other 
assets, and $1.6 million in Prepaid expenses and other current assets based on the scheduled repayment dates.

60

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Property and Equipment

Property and equipment are recorded at cost, and depreciated or amortized on a straight-line basis over the following estimated 
useful lives: 

Computers and purchased software
Office/operational equipment
Furniture and fixtures
Internally developed software for internal-use
Leasehold improvements
Buildings
Vehicles
Land

 One to five years
 Three to five years
 Five to seven years
Five years (1)
 Shorter of lease term or useful life
 Thirty-nine years
Five years
 Not depreciated

(1) As part of our reassessment of the estimated useful lives of our property and equipment, our estimate of the useful life of internally developed software for 
internal-use changed from seven years to five years in the fourth quarter of the year ended September 30, 2019.  This change in estimate was applied 
prospectively and it increased amortization expense by $0.1 million for the year ended September 30, 2019 and $0.7 million for the year ended September 30, 
2020.

Leases

The Company determines if an arrangement is a lease upon inception. A contract is or contains a lease if the contract provides 
the right to control the use of an identified asset for a period of time.

Lease assets and liabilities are recognized at the lease commencement date at an amount equal to the present value of the lease 
payments to be made over the lease term. The lease payments represent the combination of lease and nonlease components. The 
discount rate used to determine the present value is the Company’s incremental borrowing rate for a duration that is consistent 
with the lease term, as the rates implicit in the Company’s leases are generally not determinable. The Company’s incremental 
borrowing rate is estimated using publicly-available information for companies with comparable financial profiles, adjusted for 
the impact of collateralization. The lease term includes the impacts of options to extend or terminate the lease only if it is 
reasonably certain that the option will be exercised.

Lease expense related to operating lease assets and liabilities is recognized on a straight-line basis over the lease term. Lease 
expense related to finance lease assets is recognized on a straight-line basis over the shorter of the useful life of the asset or the 
lease term, while lease expense related to finance lease liabilities is recognized using the interest method. Lease-related 
payments not included in the determination of the lease assets and liabilities, such as variable lease payments, are expensed as 
incurred.

Lease assets and liabilities are not recognized when the lease term is 12 months or less, however, short-term lease expense is 
still recognized on a straight-line basis over the lease term.

Balances related to the Company's finance leases are included with Other assets (finance lease assets), Accrued expenses and 
other liabilities (current portion of finance lease liabilities), and Deferred taxes and other long-term liabilities (non-current 
portion of finance lease liabilities).

Lease assets are assessed for impairment in accordance with the Company’s accounting policy for the impairment of long-lived 
assets.

Intangible Assets

Intangible assets consist of contract intangibles, brand and technology, and patent and trademarks. Intangible assets are 
amortized using the straight-line method over their estimated useful lives.

Impairment of Long-Lived Assets

Long-lived assets, including definite-lived intangible assets, are reviewed for impairment whenever events or changes in 
circumstances indicate that the carrying amount of an asset may not be fully recoverable. If an impairment indicator is present, 
the Company evaluates recoverability by comparing the carrying amount of the assets to future undiscounted net cash flows 
expected to be generated by the assets. If the assets are impaired, the impairment recognized is measured by the amount by 
which the carrying amount exceeds the estimated fair value of the assets. No impairment charges were recorded during the 
years ended September 30, 2020 and 2019 and 2018.

61

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Goodwill

The Company reviews goodwill for impairment annually on July 1, or more frequently if events or circumstances indicate 
impairment may exist. Examples of such events or circumstances could include a significant change in business climate or the 
loss of a significant contract. 

In evaluating goodwill for impairment, the Company may first assess qualitative factors to determine whether it is more likely 
than not (that is, a likelihood of more than 50 percent) that the fair value of a reporting unit is less than its carrying amount. If 
the Company concludes that it is not more likely than not that the fair value of the reporting unit is less than its carrying value, 
no further testing of goodwill assigned to the reporting unit is required. If the Company concludes that it is more likely than not 
that the fair value of a reporting unit is less than its carrying value, the Company applies a fair value-based test. 

The Company generally tests its goodwill for impairment using a fair-value based test, where the Company determines the fair 
value of each of its reporting units and compares that amount to the carrying amount of the respective reporting units, including 
goodwill. If the fair value of the reporting unit exceeds its carrying amount, no impairment loss is recognized. If, instead, the 
carrying value of the reporting unit exceeds its fair value, an impairment loss is recognized in the amount of the excess carrying 
value. Under previous accounting guidance applied to goodwill impairment tests performed in fiscal 2018 and prior, a second 
step was required. The second step involved comparing the carrying amount of a reporting unit's goodwill to the implied fair 
value of its goodwill, and recognizing an impairment loss in the amount that the carrying amount of goodwill exceeded the 
implied fair value of goodwill.

Deferred Revenue

Deferred revenue is primarily derived from Machinio and MachineryHost subscriptions that range from one to forty months. 
Subscription fees are recognized ratably over the term of the agreements.

Short-Term Borrowings

The Company may enter into collateralized short-term borrowing agreements with banks to facilitate certain international 
transactions conducted under the purchase model. During the year ended September 30, 2019, the Company borrowed and fully 
repaid its borrowings under such arrangements. No short-term debt was outstanding as of September 30, 2020 and 2019. 

Revenue Recognition

In the Consolidated Statements of Operations, revenue from the resale of inventory that the Company purchases from sellers is 
recognized within Revenue. Revenue from the sale of inventory that the Company sells on a consignment basis, and other non-
consignment fee revenue, which includes Machinio's sales listing subscription service, service revenue from the Surplus 
Contract (defined below), as well as other services including returns management and refurbishment of assets, is recognized 
within Fee Revenue.

The Company adopted the Financial Accounting Standard Board's (FASB) Accounting Standards Codification (ASC) Topic 
606, Revenue from Contracts with Customers (ASC 606) effective October 1, 2018. 

The Company recognizes revenue when or as performance obligations are satisfied and control is transferred to the customer. 
Revenue is recognized in the amount that reflects the consideration to which the Company expects to be entitled. 

Revenue is also evaluated to determine whether the Company should report the gross proceeds as revenue, when the Company 
acts as the principal in the arrangement, or the Company should report its revenue on a net basis, when the Company acts as an 
agent. Specifically, when other parties are involved in providing goods or services to a customer, the Company must determine 
whether the nature of its promise is a performance obligation to provide the specified goods or services itself, or to arrange for 
another party to provide them. The Company evaluates the following factors to determine if it is acting as a principal: (1) 
whether the Company is primarily responsible for fulfilling the promise to provide the asset or assets; (2) whether the Company 
has inventory risk of the asset or assets before they are transferred to the buyer; and (3) whether the Company has discretion in 
establishing the price for the asset or assets. 

The Company enters into contracts with buyers and sellers. The Company has master agreements with some sellers pertaining 
to the sale of a flow of surplus assets over the term of the master agreement; however, a revenue contract for accounting 
purposes exists when the Company agrees to sell a specific asset or assets. When acting as a principal (a “purchase” 
arrangement), the Company purchases an asset or assets from a seller and then the Company seeks to sell the asset or assets to a 
buyer. The Company recognizes as Revenue the gross proceeds from the sale, including buyer's premiums. In purchase 
arrangements, the contract with the seller is not a revenue contract in the scope of the revenue recognition guidance; rather, it is 
a purchase of inventory. When the Company is acting as an agent (a “consignment” arrangement), its performance obligation is 

62

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

to arrange for the seller to sell an asset or assets to the buyer directly. The Company recognizes Fee Revenue based on the sales 
commissions that are paid to the Company by the sellers for utilizing the Company's services; in this situation, sales 
commissions represent a percentage of the gross proceeds from the sale that the seller pays to the Company upon completion of 
the transaction.

In both purchase and consignment contracts, the Company sometimes provides distinct services to the seller, such as returns 
management, refurbishment of assets, or valuation services. These services are distinct because the seller could benefit from the 
services separately from the asset sale, and as such they are treated as separate performance obligations. Some services 
provided to sellers are not distinct, like providing access to the Company’s e-commerce marketplaces or promoting the asset or 
assets for sale, because they could not benefit the seller separately from the sale of the asset or assets.

The consideration received from buyers and sellers includes (1) buyer’s premiums, (2) seller’s commissions, and (3) fees for 
services, including reimbursed expenses. Consideration is variable based on units, final auction prices, or other factors, until the 
buyer’s purchase of the asset or assets is complete, or the service has been provided. Recognition of variable consideration that 
is based on the results of auctions or purchases by buyers is constrained until those transactions have been finalized. The 
Company estimates and recognizes amounts related to sales returns, discounts or rebates promised to customers, and 
reimbursed expenses, however, those estimates are not significant relative to the Company's consolidated revenues. The total 
transaction price is allocated to each distinct performance obligation and revenue is recognized when or as the performance 
obligation is satisfied. Variable consideration is allocated to individual performance obligations when the variable consideration 
is related to satisfying that performance obligation and consistent with the allocation objective. The Company's revenue is 
generally recorded subsequent to receipt of payment authorization, utilizing credit cards, wire transfers and PayPal, an Internet-
based payment system, as methods of payments. Goods are generally not shipped before payment is received. For certain 
transactions, payment is due upon invoice and the payment terms vary depending on the business segment. 

The Company collects and remits sales taxes on merchandise that it purchases and sells and has elected the practical expedient 
to report such amounts under the net method in its Consolidated Statements of Operations. The Company also provides 
shipping and handling services in some arrangements and has elected the practical expedient to treat those activities as a 
fulfillment cost. If the Company is acting as a principal for the combined obligation, amounts received from customers for 
shipping are recognized as Revenue, and amounts paid for shipping are recognized as costs of goods sold. If the Company is 
acting as an agent for the combined obligation, shipping revenue and costs will be netted and recognized within costs of goods 
sold.

The Company’s performance obligations are satisfied when control of the asset is transferred to the buyer or when the service is 
completed. The Company determines when control has transferred by evaluating the following five indicators: (1) whether the 
Company has a present right to payment for the asset or assets; (2) whether the buyer has legal title to the asset; (3) whether the 
buyer has physical possession of the asset or assets; (4) whether the buyer has the significant risks and rewards of ownership; 
and (5) whether the buyer has accepted the asset or assets. 

For the Company's Machinio business segment, the performance obligation is satisfied over time as the Company provides the 
services over the term of the subscription. At September 30, 2020, the Machinio business segment had a remaining performance 
obligation of $3.3 million; the Company expects to recognize the substantial majority of that amount as Fee Revenue over the 
next 12 months. 

Cost of Goods Sold

Cost of goods sold includes the costs of purchasing inventory, transporting property for auction, shipping and handling costs, 
and credit card transaction fees. For transactions where the Company resells inventory that was purchased from sellers, the cost 
of goods sold includes the cost of that inventory, generally using specific identification. There are no inventory costs associated 
with consignment sales.

Contract Assets and Liabilities

Contract assets reflect an estimate of expenses that will be reimbursed upon settlement with a seller. The contract asset balance 
was $0.3 million as of September 30, 2019 and $0.4 million as of September 30, 2020 and is included in the line item Prepaid 
expenses and other current assets on the consolidated balance sheets.

Contract liabilities reflect obligations to provide services for which the Company has already received consideration, and 
generally arise from up-front payments received in connection with Machinio's subscription services. The contract liability 
balance was $3.0 million as of September 30, 2019, and $3.3 million as of September 30, 2020 and is included in the line item 

63

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Deferred revenue on the consolidated balance sheets. Of the September 30, 2019 contract liability balance, $3.0 million was 
earned as Fee Revenue during the year ended September 30, 2020.

Contract Costs

Contract costs relate to sales commissions paid on consignment contracts that are capitalized. Contract costs are amortized over 
the expected life of the customer contract. The contract cost balance was $0.7 million as of September 30, 2020 and 
$0.5 million as of September 30, 2019 and is included in the line item Prepaid expenses and other current assets and Other 
assets on the consolidated balance sheet. Amortization expense was immaterial during the year ended September 30, 2020.

Risk Associated with Certain Concentrations

For the majority of buyers that receive goods before payment to the Company is made, credit evaluations are performed. 
However, for the remaining buyers, goods are not shipped before payment is made, and as a result the Company is not subject 
to significant collection risk from those buyers.

For consignment sales transactions, funds are typically collected from buyers and are held by the Company on the sellers' 
behalf. The funds are included in Cash and cash equivalents in the consolidated financial statements. The Company releases the 
funds to the seller, less the Company's commission and other fees due, after the buyer has accepted the goods or within 30 days, 
depending on the state where the buyer and seller conduct business. The amount of cash held on behalf of the sellers is recorded 
as Payables to sellers in the accompanying Consolidated Balance Sheets.

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of 
Cash and cash equivalents in banks over FDIC limits, Short-term investments, and Accounts receivable. The Company deposits 
its Cash and cash equivalents with and acquires Short-term investments from financial institutions that the Company considers 
to be of high credit quality.

Additionally, the Company has multiple vendor contracts with Amazon.com, Inc. under which it acquires and sells commercial 
merchandise. The property purchased under this contract represented 55.1%, 43.6%, and 33.7% of cost of goods sold for the 
years ended September 30, 2020, 2019, and 2018, respectively. This contract is included within the RSCG segment.

During the years ended September 30, 2019 and 2018, the Company had two material vendor contracts with the Department of 
Defense (DoD) under which it acquired, managed and sold government property. Revenue from the sale of property acquired, 
as well as provision of services, under the Surplus Contract accounted for 0% and 12.4% of the Company's consolidated 
revenue for the years ended September 30, 2019 and 2018, respectively. Revenue from the sale of property acquired under the 
Scrap Contract accounted for 7.4% and 10.2% of the Company's total revenue for the years ended September 30, 2019 and 
2018, respectively. These contracts are included within the Company's CAG segment. See Note 3, Significant Contracts, for 
further information related to the Scrap and Surplus Contracts.

Income Taxes

The Company accounts for income taxes using an asset and liability approach for measuring deferred taxes based on temporary 
differences between the financial statement and income tax bases of assets and liabilities existing at each balance sheet date 
using enacted tax rates for the years in which the taxes are expected to be paid or recovered. The Company recognizes deferred 
tax assets to the extent that it believes that these assets are more likely than not to be realized. In making such determination, the 
Company considers all available positive and negative evidence to estimate whether future taxable income will be generated to 
permit use of the existing deferred tax asset. The resulting net tax asset reflects management's estimate of the amount that will 
be realized.

The Company applies the authoritative guidance related to uncertainty in income taxes. Accounting Standards Codification 
(ASC) 740 states that a benefit from an uncertain tax position may be recognized when it is more likely than not that the 
position will be sustained upon examination, including resolutions of any related appeals or litigation processes, on the basis of 
technical merits. During the year ended September 30, 2020, the Company recorded a benefit of $0.2 million for the reversal of 
an unrecognized tax benefit related to foreign operations. The Company’s policy is to recognize interest and penalties in the 
period in which they occur in the income tax provision. The Company and its subsidiaries file income tax returns in the U.S. 
federal jurisdiction, various state and local jurisdictions and in foreign jurisdictions including, among others, Canada and the 
U.K.

Stock-Based Compensation

The Company has incentive plans under which stock options, restricted stock units, restricted stock awards, and stock 
appreciation rights are issued.  The awards issued can contain service conditions, performance conditions based upon Company 
financial results, and/or market conditions based upon changes in the Company's stock price.

64

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Service- and performance-based stock awards are measured at fair value on their grant date.  Stock options and stock 
appreciation rights are measured at fair value using the Black-Scholes option-pricing model.  However, because the stock 
appreciation rights are cash settled, they are also measured at fair value in each reporting period.  The Black-Scholes option-
pricing model includes assumptions for the expected term, volatility, and dividend yield, each of which are determined in 
reference to the Company's historical results.  Restricted stock units and restricted stock awards are measured at fair value using 
the closing price of the Company's stock on the grant date.  For service-based stock awards, the Company recognizes expense 
on a straight-line basis over the service period, which is generally a period one to four years.  For performance-based stock 
awards, the Company recognizes expense on a straight-line basis over the derived service period expected to be required to 
achieve the performance condition.  The Company records a cumulative adjustment to compensation expense for performance-
based awards if there is a change in determination of whether it is probable that the performance condition will be achieved.  

Market-based stock awards are measured at fair value on their grant date using a Monte Carlo simulation.  The Monte Carlo 
simulation includes assumptions for the expected term, volatility, and dividend yield, each of which are determined in reference 
to the Company's historical results.  For market-based stock option and restricted stock awards, the Company recognizes 
expense on a straight-line basis over the derived service period determined by the Monte Carlo simulation, for each stock price 
target within the award.  The Company accelerates expense when a stock price target is achieved prior to the derived service 
period.  The Company, however, does not reverse expense recognized if the stock price target(s) are not ultimately achieved, as 
required by equity accounting for market-based awards.  For market-based stock appreciation rights, because they are cash 
settled, they are measured at fair value in each reporting period.  The Company recognized expense on a straight-line basis over 
the derived service period determined by the Monte Carlo simulation in each reporting period, for each stock price target within 
the award.  The Company accelerates expense when a stock price target is achieved prior to the derived service period, and 
reverses expense recognized if the stock price target(s) are not ultimately achieved, as required by liability accounting for 
market-based awards.

The Company recognizes the impact of forfeitures in the period they occur. This policy was adopted in the first quarter of 2018 
due to the adoption of ASU 2016-09, which resulted in a $0.2 million retained earnings adjustment as of October 1, 2017.

Compensation expense from the stock awards is included in the same lines on the consolidated statements of operations as the 
cash compensation to the employees receiving the stock awards.

Excess tax benefits realized from stock awards are reported as cash flows from operating activities on the consolidated 
statement of cash flows.

Advertising Costs

Advertising expenditures are expensed as incurred. Advertising costs charged to expense were $2.6 million, $2.7 million and 
$3.6 million for the years ended September 30, 2020, 2019, and 2018, respectively.

Treasury Stock

Treasury stock is presented at cost, including any applicable commissions and fees, as a reduction of stockholders’ equity in the 
consolidated balance sheets and statements of equity. Treasury stock held by us may be retired or reissued in the future.

65

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Foreign Currency Translation

The functional currency of the Company's foreign subsidiaries is primarily the local currency. The translation of the subsidiary's 
financial statements into U.S. dollars is performed for balance sheet accounts using exchange rates in effect at the balance sheet 
date and for revenue and expense accounts using an average exchange rate during the period. The resulting translation 
adjustments are recognized in Accumulated other comprehensive loss, a separate component of stockholders' equity. Realized 
and unrealized foreign currency transaction gains and losses are included in Interest and other income, net in the Consolidated 
Statements of Operations.

Accumulated Other Comprehensive Loss

The following table shows the changes in accumulated other comprehensive income loss, net of taxes (in thousands):

Balance at September 30, 2017

Current-period other comprehensive (loss) income

Balance at September 30, 2018

Current-period other comprehensive (loss) income

Balance at September 30, 2019

Current-period other comprehensive (loss) income

Foreign 
Currency
Translation
Adjustments

Net Change 
Pension
and Other
Postretirement
Benefit Plans

Accumulated 
Other 
Comprehensive 
Loss

$ 

(6,794)  $ 

363  $ 

(6,431) 

(791)

(7,585) 

(984)

(8,569) 

484 

773

1,136 

(540)

596 

(2,293) 

(18) 

(6,449) 

(1,524) 

(7,973) 

(1,809) 

(9,782) 

Balance at September 30, 2020

$ 

(8,085)  $ 

(1,697)  $ 

Net Loss Per Share (EPS)

The Company calculates basic EPS by dividing net loss by the weighted-average number of common shares outstanding during 
the reporting period, excluding unvested restricted stock awards.

The Company calculates diluted EPS giving effect to potentially dilutive common shares using the treasury stock method.  The 
Company's potentially dilutive common shares include stock options, restricted stock units, and restricted stock awards.  For 
such awards that have performance- or market-conditions, they are considered only when those performance- or market-
conditions have been satisfied as of the reporting date. However, in periods of a net loss, the Company's diluted EPS will equal 
its basic EPS, as all its potential common shares are anti-dilutive in that case. 

For the years ended September 30, 2020, 2019 and 2018, the Company operated at a net loss, and basic and diluted weighted 
average common shares were the same because the inclusion of potentially dilutive common shares would have been anti-
dilutive. See Note 12 for outstanding stock options, restricted stock units, and restricted stock awards, all of which are anti-
dilutive as of September 30, 2020.

Recent Accounting Pronouncements

Accounting Standards Adopted

On October 1, 2019, the Company adopted ASC 842 using the modified retrospective transition method. Prior periods have not 
been restated. To perform the adoption, the Company elected several practical expedients, including the package of practical 
expedients to not reassess prior conclusions on whether a contract is or contains a lease, lease classification, and initial direct 
costs. The Company also elected to combine both the lease and non-lease components as a single component to be accounted 
for as a lease, to not recognize lease assets or liabilities for leases with initial lease terms of 12 months or less, and to not use 
hindsight when determining the lease term.

Upon adoption, the Company recognized $11.3 million of operating lease assets and $12.2 million of operating lease liabilities. 
The Company does not have significant finance lease assets and liabilities. No cumulative-effect adjustment to opening retained 
earnings was required. No material impacts were noted on the Consolidated Statements of Operations or Consolidated 
Statements of Cash Flows. Refer to Note 6 for additional details on the Company’s leases. 

On October 1, 2019, the Company adopted ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other 
Comprehensive Income. As the Company had no stranded tax effects resulting from the Tax Cuts and Jobs Act enacted on 

66

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

December 22, 2017, no election to reclassify stranded tax effects from Accumulated other comprehensive to Retained earnings 
was made.

The Company also adopted the following ASU 2018-07, Improvements to Nonemployee Share-based Payment Accounting, 
during the year ended September 30, 2020.  It did not have a significant impact on the consolidated financial statements or the 
related footnote disclosures.

Accounting Standards Not Yet Adopted

In June 2016, the FASB issued ASU 2016-13, Measurement of Credit Losses on Financial Instruments (Topic 326), or ASC 
326. ASC 326, including all amendments and related guidance, was designed to provide financial statement users with more 
useful information about the expected credit losses on financial instruments and other commitments to extend credit.  ASC 326 
will require estimation of expected credit losses using a methodology that takes into consideration a broad range of reasonable 
and supportable information.  The guidance will be effective for the Company beginning on October 1, 2023 and will be 
applied on a modified-retrospective basis, with any cumulative-effect adjustment recorded to retained earnings on the adoption 
date.  The Company is in the process of evaluating the impact ASC 326 will have on its consolidated financial statements and 
expects to estimate credit losses on its financial assets such as its Accounts receivable, Cash equivalents, and promissory note.  
While the Company has not experienced significant credit losses historically, the materiality of the impact of adoption will 
depend on events and conditions as of the date of adoption, which cannot be determined conclusively at this time. 

In August 2018, the FASB issued ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud 
Computing Arrangement that is a Service Contract. ASU 2018-15 aligns the requirements for capitalizing implementation costs 
in a cloud computing arrangement with the requirement for capitalizing implementation costs incurred to develop or obtain 
internal-use software. This ASU will become effective for the Company beginning October 1, 2020. The Company does not 
expect that the adoption of this ASU will have an immediate material impact on its consolidated financial statements. Material 
impacts could be experienced if and when the Company implements cloud computing arrangements in the future.  

In December 2019, the FASB issued ASU 2019-12, Simplifying the Accounting for Income Taxes. ASU 2019-12 seeks to 
improve the consistent application of and simplify the guidance for the accounting for income taxes. The ASU removes certain 
exceptions to the general principals in ASC 740, Income Taxes, and clarifies and amends other existing guidance. The ASU will 
become effective for the Company beginning October 1, 2021. The Company is currently evaluating the effect that the adoption 
of this ASU may have on its consolidated financial statements.

3. DoD Contracts with DLA Disposition Services

Historically, the Company had two material vendor contracts with the DoD, the Scrap Contract and the Surplus Contract.  

Under the Scrap Contract, which concluded on September 30, 2019, the Company was the remarketer of all DoD non-electronic 
scrap turned into the Defense Logistics Agency (DLA) available for sale within the United States, Puerto Rico, and Guam. The 
Company paid a revenue-sharing payment to the DLA under this contract equal to 64.5% of the gross resale proceeds of the 
scrap property, and the Company bore all of the costs for the sorting, merchandising and sale of the property. Revenue from the 
Scrap Contract accounted for 7.4% and 10.2% of the Company's consolidated revenue for the years ended September 30, 2019 
and 2018, respectively.

Under the Surplus Contract, which concluded on June 30, 2018, the Company managed and sold usable DoD surplus personal 
property turned into the DLA. Surplus property generally consisted of items the DoD determined were no longer needed, and 
not claimed for reuse by any federal agency, such as consumer electronics, industrial equipment, office supplies, scientific and 
medical equipment, aircraft parts, clothing and textiles. The Surplus Contract required the Company to purchase all usable 
surplus property offered to the Company by the DoD at 4.35% of the DoD's original acquisition value. The Company retained 
100% of the profits from the resale of the property and bore all of the costs for the merchandising and sale of the property. 
Revenue from the Surplus Contract accounted for 12.4% of the Company's consolidated revenue for the year ended September 
30, 2018. 

4. Acquisition

Machinio

On July 10, 2018, the Company acquired 100% of the issued and outstanding capital stock of Machinio. Machinio operates a 
global online platform for listing used equipment for sale in the construction, machine tool, transportation, printing and 
agriculture sectors. The reason for the acquisition was to expand the services and channels the Company offers to its sellers, and 
to grow the Company's network of buyers.  For segment reporting purposes, Machinio is a separate reportable segment.

67

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The consideration paid to the Sellers for the acquisition of Machinio equity was $19.9 million in cash, earn-out consideration, 
and Company equity, including the acquisition of Machinio cash of $1.5 million at the closing and a closing working capital 
purchase price adjustment (for a net cash consideration of $16.7 million). Shares of restricted stock of the Company issued in a 
private placement to Machinio executives in exchange for their shares of Machinio stock valued at $2.0 million were included 
in the consideration. In addition, the Machinio sellers are eligible to receive earn-out consideration up to $5.0 million, based 
upon Machinio's adjusted EBITDA performance for the calendar year ended December 31, 2019. The earn-out consideration 
was valued at $1.2 million at the acquisition date.  The earn-out consideration was subject to fair value measurement each 
reporting period until it was settled in fiscal 2020, see Note 13 for further details.

In connection with the acquisition, the Company issued restricted stock units and restricted stock awards valued at $4.7 million 
in the aggregate to Machinio’s executives and employees. The restricted stock units and restricted stock awards are subject to 
performance-based vesting, based upon Machinio's achievement of certain annual revenue and adjusted EBITDA targets 
through calendar year 2021, in each case, subject to each recipient’s continued employment with the Company on such vesting 
dates and other standard terms and conditions set forth in the respective grant agreements.

Under the acquisition method of accounting, the total estimated purchase price is allocated to Machinio's net tangible and 
intangible assets acquired based on their estimated fair values as of July 10, 2018. Based on management's valuation of the fair 
value of tangible and intangible assets acquired and liabilities assumed, goodwill of $14.6 million was recorded, of which zero 
is deductible for tax purposes. The purchase price was allocated as follows:

Other Current Assets

Goodwill

Customer relationships intangible asset

Developed technology intangible asset

Trade name intangible asset

Property and equipment and other long-term assets

Liabilities excluding deferred revenue

Deferred revenue

Total consideration

Consideration 
Amount

(in thousands)

$ 

$ 

106 

14,558 

3,100 

2,700 

1,500 

252 

(956) 

(1,400) 

19,860 

Related to the recognition of intangible assets for customer relationships, developed technology, and trade name, as well as the 
earn-out consideration and deferred revenue, certain nonrecurring fair value measurements were performed as of the acquisition 
date under the provisions of ASC 805. The fair value measurements were classified as Level 3 assets within the fair value 
hierarchy under the provisions of ASC 820 and ASC 805. The significant unobservable inputs used in the fair value 
measurements categorized within Level 3 of the fair value hierarchy were discount rates ranging from 30% to 35% for the 
identifiable intangible assets and deferred revenue and 12% to 17% for the contingent consideration. The valuation processes 
used included the relief from royalty method and the multi-period excess earnings method for the identifiable intangible assets, 
cost to fulfill method for the deferred revenue, and a Monte Carlo simulation to estimate the fair value of the contingent 
consideration. 

The net sales and operating losses of Machinio included within the Consolidated Financial Statements since the date of 
acquisition was $0.7 million and $(0.9) million for the year ended September 30, 2018.  

68

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The following pro-forma financial information presents the Company's results as if the acquisition had occurred on October 1, 
2016:

Revenue

Net loss

Year Ended September 30, 2018

(in thousands)

$ 

$ 

228,484 

(12,857) 

This pro-forma information includes nonrecurring adjustments for the amortization of intangible assets and the recognition of 
deferred revenue.

5. Property and Equipment

Property and equipment, including equipment under capital lease obligations, consists of the following:

Computers and purchased software

Internally developed software for internal-use

Office/Operational equipment

Leasehold improvements

Building

Furniture and fixtures

Vehicles

Land

Construction in progress

Total property and equipment

Less: Accumulated depreciation and amortization

Total property and equipment, net

September 30,

2020

2019

(in thousands)

$ 

2,060  $ 

13,860 

5,781 

3,451 

2,151 

945 

1,043 

754 

2,353 

2,234 

12,166 

6,154 

2,965 

2,604 

1,075 

1,091 

754 

369 

32,398 

(14,555)   

29,412 

(10,566) 

$ 

17,843  $ 

18,846 

Depreciation and amortization expense related to property and equipment for the years ended September 30, 2020, 2019 and 
2018, was $4.9 million, $3.7 million and $4.2 million, respectively.  Included in those amounts is amortization of internally 
developed software for internal-use of $2.9 million, $1.2 million and $1.4 million, respectively.  

There were no property and equipment impairment charges for the years ended September 30, 2020, 2019 and 2018. 

6. 

Leases

The Company has operating leases for its corporate offices, warehouses, vehicles and equipment.  The operating leases have 
remaining terms of up to 5.3 years. Some of the leases have options to extend or terminate the leases. The exercise of such 
options is generally at the Company’s discretion. The lease agreements do not contain any significant residual value guarantees 
or restrictive covenants. The Company also subleases excess corporate office space. The Company's finance leases and related 
balances are not significant.

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The components of lease expense are:

(in thousands)
Finance lease – lease asset amortization

Finance lease – interest on lease liabilities

Operating lease cost

Short-term lease cost
Variable lease cost (1)
Sublease income
Total net lease cost

Year ended September 30, 
2020

$ 

$ 

69 

23 

5,264 

125 
1,463 

(258) 

6,686 

(1)

Variable lease costs primarily relate to the Company's election to combine non-lease components such as common area maintenance, insurance and taxes 
related to its real estate leases. To a lesser extent, the Company's equipment leases have variable costs associated with usage and subsequent changes to costs 
based upon an index. 

Maturities of lease liabilities are:

(in thousands)
2021

2022

2023

2024

2024

Thereafter
Total lease payments (1)
Less: imputed interest (2)
Total lease liabilities

September 30, 2020

Operating Leases

Finance Leases

$ 

4,421  $ 

3,097 

2,484 

1,525 

988 

208 

$ 

$ 

12,723  $ 

(1,406) 

11,317  $ 

56 

55 

56 

56 

55 

50 

328 

(62) 

266 

(1)

(2)

The weighted average remaining lease term is 3.5 years for operating leases and 5.8 years for finance leases.

The weighted average discount rate is 6.6% for operating leases and 7.5% for finance leases.

Supplemental disclosures of cash flow information related to leases are:

(in thousands)
Cash paid for amounts included in operating lease liabilities

Cash paid for amounts included in finance lease liabilities 
Non-cash: lease liabilities arising from new operating lease assets obtained (1)
Non-cash: lease liabilities arising from new finance lease assets obtained 

Non-cash: adjustments to lease assets and liabilities 

Year ended 
September 30, 2020

$ 

4,771 

34 

12,190 

10 

3,942 

(1)

Amount includes $12.2 million of lease liabilities recognized upon the adoption of ASC 842 on October 1, 2019 (see Note 2).

70

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

7. Goodwill

The carrying value and changes in the carrying value of goodwill attributable to each reportable segment were as follows:

Goodwill (in thousands)
Balance at September 30, 2017

Business acquisition
Translation adjustments

Balance at September 30, 2018

Translation adjustments

Balance at September 30, 2019

Translation adjustments

Balance at September 30, 2020

CAG

GovDeals

Machinio

Total

21,657  $ 
— 
(127)   
21,530  $ 

(352)   

23,731  $ 
— 
— 
23,731  $ 

— 

—  $ 

14,558 
— 
14,558  $ 

— 

21,178  $ 

23,731  $ 

14,558  $ 

372 

— 

— 

21,550  $ 

23,731  $ 

14,558  $ 

45,388 
14,558 
(127) 
59,819 

(352) 

59,467 

372 

59,839 

$ 

$ 

$ 

$ 

Accumulated goodwill impairment losses as of September 30, 2020 and 2019 were $168.6 million.  

Impairment Analysis

Goodwill is tested for impairment at the beginning of the fourth quarter and during interim periods whenever events or 
circumstances indicate that the carrying value may not be recoverable. 

During the three months ended March 31, 2020, the Company identified factors associated with the COVID-19 pandemic that 
indicated that an interim goodwill impairment test was necessary. These factors included a deterioration of macroeconomic 
conditions, near-term declines in the Company's results of operations as a result of "shelter-in-place" orders and other related 
measures, and a decline in the Company's market capitalization. 

For the interim goodwill impairment test, the Company performed a fair-value based test for all reporting units with goodwill 
balances. The fair value of each reporting unit was determined using a discounted cash flow (DCF) analysis. The DCF analysis 
relied on significant assumptions and judgments about the forecasted future cash flows over the five-year projection period, 
including revenues, gross profit margins, operating expenses, income taxes, capital expenditures, working capital, and an 
estimate of the impact and duration of COVID-19 on those factors. These forecasts of future cash flows represent the 
Company's best estimate using information that was available at the time. The DCF analysis also used included significant 
assumptions and judgments about long-term growth rates and discount rates. 

As of March 31, 2020, the fair value of the GovDeals reporting unit was substantially in excess of its carrying value, and the 
fair value of the CAG and Machinio reporting units exceeded their carrying values by 21% and 12%, respectively. No 
impairment charge was recorded as a result of the interim goodwill impairment test.

As of July 1, 2020, the Company performed its annual impairment testing using a fair-value based test for all reporting units 
with goodwill balances. As there were favorable developments in the factors that indicated a goodwill impairment test was 
necessary as of March 31, 2020, the fair values of each of our reporting units with goodwill balances was higher as of July 1, 
2020 than on March 31, 2020, and the fair values of each of those reporting units exceeded their carrying values by at least 
20%. No impairment charge was recorded as a result of the annual test. However, given the uncertainty associated with the 
COVID-19 pandemic, including its extent and duration, actual results could differ significantly from the assumptions made in 
these goodwill impairment tests.

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

8. Intangible Assets

Intangible assets consist of the following:

Balance as of September 30, 2020

Balance as of September 30, 2019

Weighted 
average 
useful
Life
(in years)

Useful
Life
(in years)

Gross
Carrying
Amount

Accumulated
Amortization

(in thousands)

Net
Carrying
Amount

Gross
Carrying
Amount

Net
Carrying
Amount

Accumulated
Amortization

(in thousands)

Contract intangibles

Brand and technology

6

5

Patent and trademarks

7 - 10

6.0 $ 

3,100  $ 

(1,162)  $  1,938  $  3,100  $ 

(646)  $  2,454 

5.0  

8.0  

2,700 

2,329 

(1,215)   

1,485 

(994)   

1,335 

2,700 

2,276 

(675)    2,025 

(712)    1,564 

Total intangible assets, net

$ 

8,129  $ 

(3,371)  $  4,758  $  8,076  $ 

(2,033)  $  6,043 

Future expected amortization of intangible assets at September 30, 2020, is as follows:

Year Ending September 30,

2021
2022
2023
2024
2025
Thereafter
Total

Amortization

(in thousands)

$ 

$ 

1,336 
1,328 
1,184 
645 
265 
— 
4,758 

Amortization expense related to intangible assets for the years ended September 30, 2020, 2019 and 2018 was $1.3 million, 
$1.3 million and $0.4 million, respectively.

Impairment Analysis

The factors associated with the COVID-19 pandemic discussed in Note 7 also indicated that an interim long-lived asset 
impairment test was necessary during the three months ended March 31, 2020. For each asset group, the Company performed 
an undiscounted cash flow analysis that relies on significant assumptions and judgments surrounding the forecasts of future 
cash flows over each asset group's projection period. These forecasts of future cash flows represent the Company's best estimate 
using information that was available at the time. For each asset group, the undiscounted cash flows exceeded the asset group's 
carrying value as of March 31, 2020. No impairment charge was recorded as a result of the interim long-lived asset impairment 
test. However, given the uncertainty associated with the COVID-19 pandemic, including its extent and duration, actual results 
could differ significantly from the assumptions made in this test.

The Company has continued to evaluate the impact of the COVID-19 pandemic on the recoverability of its long-lived assets. As 
there have been favorable developments in the factors that previously indicated that a long-lived asset impairment test was 
necessary as of March 31, 2020, the Company did not identify any indicators of impairment that required an additional long-
lived asset impairment test during the year ended September 30, 2020. 

The Company did not record intangible asset impairment charges during the years ended September 30, 2020, 2019 and 2018. 

9. Commitments and Contingencies

Leases

The Company leases certain office space and equipment under non-cancelable operating lease agreements, which expire at 
various dates through 2026. Certain of the leases contain escalation clauses and provide for the pass-through of increases in 
operating expenses and real estate taxes. Rent related to leases that have escalation clauses is recognized on a straight-line basis. 
Resulting deferred rent charges are included in other long-term liabilities and were $0.4 million at September 30, 2019. 

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Future minimum payments under the leases as of September 30, 2019, are as follows: 

Year Ending September 30,

2020

2021

2022

2023

2024

Operating
Lease
Payments

Capital
Lease
Payments

(in thousands)

$ 

5,572  $ 

3,551 

2,279 

1,500 

545 

Total

5,624 

3,604 

2,332 

1,554 

705 

13,819 

52  $ 

53  $ 

53  $ 

54  $ 

160  $ 

372  $ 

Total future minimum lease payments

$ 

13,447  $ 

Rent expense for the years ended September 30, 2019 and 2018, was $5.9 million and $10.7 million, respectively. 

Contingencies

During the year ended September 30, 2019, the Company determined that it was probable that a liability would result from a 
sales tax audit performed by the State of California. The liability was $0.6 million, including interest and penalties, and is 
recorded as a component of Accrued expenses and other current liabilities in the consolidated balance sheets as of September 
30, 2019.  The liability was paid in the first quarter of fiscal 2020.

10. 401(k) Benefit Plan

The Company has a retirement plan (the Plan), which is intended to be a qualified plan under Section 401(k) of the Internal 
Revenue Code. The Plan is a defined contribution plan available to all eligible employees and allows participants to contribute 
up to the legal maximum of their eligible compensation, not to exceed the maximum tax-deferred amount allowed by the 
Internal Revenue Service. The Plan also allows the Company to make discretionary matching contributions. During the year 
ended September 30, 2020, the Company changed its employer contributions from a safe harbor matching program to be fully 
discretionary where employer contributions may be provided to participants based upon the Company's financial performance 
and metrics at the end of its fiscal and calendar years. For the years ended September 30, 2020, 2019, and 2018, the Company 
recorded expenses of $0.9 million, $1.6 million and $1.4 million, respectively, related to its contributions to the Plan.

73

 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

11. Income Taxes

The components of the provision for income taxes of continuing operations are as follows:

Year Ended September 30,

2020

2019

2018

(in thousands)

Current tax provision (benefit):

U.S. Federal

State

Foreign

Deferred tax provision (benefit):

U.S. Federal

State

Foreign

$ 

—  $ 

—  $ 

382 

313 

695 

74 

(27)

59 

106 

453 

611 

1,064 

103 

(31)

64 

136 

Total (benefit) provision

$ 

801  $ 

1,200  $ 

108 

714 

795 

1,617 

(6,796) 

(4,182) 

33 

(10,945) 

(9,328) 

Deferred taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred 
tax assets and liabilities are as follows:

Deferred tax assets:

Net operating losses—Foreign

Net operating losses—U.S. 

Accrued vacation and bonus

Inventory capitalization

Allowance for doubtful accounts

Stock compensation expense

Operating lease assets

Restructuring costs

Depreciation

Other

Total deferred tax assets before valuation allowance

Less: valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Amortization of intangibles 

Amortization of goodwill

Depreciation
Capitalized costs
Operating lease liabilities
Pension liability

Total deferred tax liabilities
Net deferred taxes

74

September 30,

2020

2019

(in thousands)

$ 

12,709  $ 

35,126 

571 

54 

65 

1,804 

2,236 

— 

1,266 

893 

54,724 

(41,788) 

12,936 

291 

6,666 

— 
4,470 
2,059 
138 
13,624  $ 
(688) $

$ 
$ 

13,009 

34,856 

674 

226 

87 

1,989 

— 

42 

485 

953 

52,321 

(41,909) 

10,412 

408 

6,374 

— 
3,730 
— 
482 
10,994 
(582) 

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The reconciliation of the U.S. federal statutory rate to the effective rate for continuing operations is as follows:

U.S. statutory rate

Stock-based stock compensation expense

Non deductible compensation expense

Other permanent items

State taxes

Net foreign rate differential

Unrecognized tax benefits

Change in valuation allowance

Benefit from new Tax Act

Write-down of deferred tax assets on share-based stock compensation

Write-down of deferred tax assets on net operating loss

Other

Provision for income taxes

Year Ended September 30,

2020

2019

2018

 21.0 %

 (14.9) %

 (6.0) %

 (1.1) %

 (13.2) %

 (0.8) %

 5.1 %

 9.9 %

 — %

 (12.3) %

 (15.9) %

 1.3 %

 (26.9) %

 21.0 %

 (2.0) %

 (0.6) %

 (4.2) %

 (0.4) %

 (0.6) %

 (1.5) %

 (22.5) %

 — %

 (7.9) %

 10.6 %

 1.5 %

 (6.6) %

 24.5 %

 (0.7) %

 — %

 (0.5) %

 0.1 %

 (1.3) %

 (0.5) %

 (31.6) %

 51.3 %

 — %

 — %

 3.3 %

 44.6 %

At September 30, 2020 and 2019, the Company had federal and state deferred tax assets of $27.7 million and $27.9 million, 
respectively, related to available federal and state net operating loss (NOL) carryforwards, foreign tax credit carryforwards, and 
other U.S. deductible temporary differences. The federal and state NOL carryforwards expire beginning in 2032 and 2021, 
respectively. The foreign tax credit carryforwards expire beginning in 2023. At September 30, 2020 and 2019, the Company 
had deferred tax assets related to available foreign NOL carryforwards of $12.7 million and $13.0 million respectively. All but 
$0.2 million of our foreign NOLs maintain an indefinite carry forward life. The NOLs with limited carryforward periods will 
expire beginning in 2021. 

On March 27, 2020, The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in response to the 
COVID-19 pandemic. The CARES Act, among other things, accelerates the recovery of alternative minimum tax (AMT) 
credits into fiscal year 2020. During fiscal year 2020, the Company recovered its full AMT refund of $1.7 million. Prior to the 
CARES Act, the Company’s AMT credits were recoverable in fiscal years 2021 through 2023. The CARES Act also permits 
net operating loss (NOL) carryovers and carrybacks to offset 100% of taxable income for taxable years beginning before 2021. 
In addition, NOLs incurred in fiscal years 2019, 2020, and 2021 may be carried back to each of the five preceding taxable years 
to generate a refund of previously paid income taxes. The Company is currently evaluating the impact of the CARES Act, but at 
present does not expect the NOL provisions of the CARES Act to result in a material cash benefit.  

The Tax Act and Jobs Act of 2017 ("The Tax Act") subjects a U.S. shareholder to a minimum tax on "global intangible low-
taxed income" ("GILTI") earned by certain foreign subsidiaries. The FASB Staff Q&A Topic 740 No. 5. Accounting for Global 
Intangible Low-Taxed Income states that an entity can make an accounting policy election to either recognize deferred taxes for 
temporary differences expected to reverse as GILTI in future years or provide for the tax expense related to GILTI resulting 
from those items in the year the tax is incurred. The Company has elected to recognize the resulting tax on GILTI as an expense 
in the period the tax is incurred.  

The Company assesses available positive and negative evidence to estimate whether sufficient future taxable income will be 
generated to permit use of the existing deferred tax assets. A significant piece of objective negative evidence evaluated was the 
cumulative loss incurred over the three-year period ended September 30, 2020. Such objective evidence limits the ability to 
consider other evidence such as our projections for future growth. On the basis of this evaluation, the Company recorded a net 
change to its valuation allowance of $(0.1) million to bring the total valuation allowance to $41.8 million at September 30, 
2020. 

On July 10, 2018, the Company acquired 100% of the stock of Machinio for $19.9 million. Under the acquisition method of 
accounting, the Company recorded a net deferred tax liability of $0.7 million comprised primarily of acquired intangibles netted 
against NOLs and other deferred assets and recognized a $0.7 million tax benefit from a reduction to its valuation allowance. 
The total amount of acquired NOLs, which are subject to limitations under Section 382, were $1.4 million. 

75

 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The Company has not recorded a provision for deferred U.S. tax expense on the undistributed earnings of foreign subsidiaries 
since the Company intends to indefinitely reinvest the earnings of these foreign subsidiaries outside the U.S. The amount of 
such undistributed foreign earnings was $4.5 million as of September 30, 2020. As of September 30, 2020, and 2019, 
$19.5 million and $21.0 million, respectively, of cash and cash equivalents was held overseas and not available to fund 
domestic operations without incurring taxes upon repatriation.

The following is a tabular reconciliation of the total amounts of unrecognized tax benefits (in thousands):

Beginning balance at October 1

Additions based on positions related to the current year

Additions for tax positions of prior years

Reductions for tax positions of prior years

Settlements

Balance at September 30

Year Ended September 30,

2020

2019

2018

$ 

273  $ 

—  $ 

— 

— 

(150)

— 

— 

273 

—

— 

$ 

123  $ 

273  $ 

— 

— 

107 

(107) 

— 

— 

The Company applies the authoritative guidance related to uncertainty in income taxes. ASC 740 states that a benefit from an 
uncertain tax position may be recognized when it is more likely than not that the position will be sustained upon examination, 
including resolutions of any related appeals or litigation processes, on the basis of the technical merits. During 2020, the 
Company recorded a benefit of $0.2 million due to the reduction of unrecognized tax benefits related to foreign operations.   

The Company recognizes interest and penalties in the period in which they occur in the income tax provision. The Company 
and its subsidiaries file income tax returns in the U.S. federal jurisdiction, various state and local jurisdictions and in foreign 
jurisdictions, primarily Canada and the U.K. The Company has no open income tax examinations in the U.S. and the statute of 
limitations for years prior to 2017 is now closed. However, certain tax attribute carryforwards that were generated prior to fiscal 
year 2017 may be adjusted upon examination by tax authorities if they are utilized. The Company's Hong Kong subsidiary is 
currently under examination for fiscal years 2015 through 2017.

12. Equity Transactions

Stock Compensation Incentive Plans

The Company has several incentive plans under which stock options, restricted stock units (RSUs), restricted stock awards 
(RSAs), and cash-settled stock appreciation rights (SARs) have been issued, including the Third Amended and Restated 2006 
Omnibus Long-Term Incentive Plan, as amended, and a plan and private placement issuances related to the Company’s 
acquisition of Machinio. As of September 30, 2020, the Company has reserved at total of 19,100,000 shares of its common 
stock for exercises of stock options, vesting of RSUs, and grants of RSAs under these plans. Vesting of RSUs and grants of 
RSAs count as 1.5x shares against the plan reserves.  As of September 30, 2020, 3,087,929 shares of common stock remained 
available for use.

Stock Compensation Expense

The table below presents the components of share-based compensation expense (in thousands):

Equity-classified awards:

Stock options

RSUs & RSAs

Liability-classified awards:

SARs

Total stock compensation expense:

Year Ended September 30,

2020

2019

2018

$ 

$ 
$ 

2,054  $ 

1,530  $ 

3,635 

4,496 

(29) $
5,660  $ 

482  $ 
6,508  $ 

858 

5,454 

285 
6,597 

The Company’s total liabilities for liability-classified stock compensation awards was $102 thousand and $758 thousand as of 
September 30, 2020 and 2019, the current portion of which was $61 thousand and $707 thousand, respectively.

76

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Share-Based Award Activity

Stock Options

The table below presents stock option activity (aggregate intrinsic value in thousands):

Outstanding as of September 30, 2019

Granted

Exercised

Forfeited

Expired

Outstanding as of September 30, 2020
Vested and expected to vest as of 
September 30, 2020

Exercisable as of September 30, 2020

Stock Options

Weighted-
Average
Exercise Price

2,672,278  $ 

818,519  $ 

(28,399)  $ 

(282,266)  $ 

(104,218)  $ 

3,075,914  $ 

2,951,816  $ 

1,313,243  $ 

9.50 

6.82 

3.91 

12.16 

11.12 

8.54 

8.60 

11.15 

Weighted-
Average
Remaining
Contractual Term 
(years)

Aggregate Intrinsic 
Value

6.12 $ 

2,502 

$ 

$ 

$ 

$ 

6.16 $ 

6.14 $ 

4.61 $ 

— 

92 

58 

— 

2,841 

2,742 

1,199 

Of the 1,762,671 stock options not yet exercisable as of September 30, 2020, 707,834 can become exercisable by satisfying 
service conditions only, and 1,054,837 can become exercisable by satisfying service and performance or market conditions.

Stock options containing only service conditions generally vest over periods of one to four years and expire five to ten years 
from the date of grant. Stock compensation cost is expensed ratably over the entire service period. As of September 30, 2020, 
there was $1.6 million of unrecognized compensation cost related to stock options containing only service conditions, which is 
expected to be recognized over a weighted-average period of 2.7 years.

The range of assumptions used to determine the fair value of stock options using the Black-Scholes option-pricing model during 
the years ended September 30, 2020, 2019 and 2018 were as follows:

Dividend yield

Expected volatility

Risk-free interest rate

Expected term

Year ended September 30

2020

2019

2018

—

—

—

46.5% - 51.0%

47.8% - 53.7%

50.8% - 58.6%

0.5% - 1.5%

1.9% - 2.8%

0.5% - 2.7%

4.6- 7.4 years 

 4.2 - 7.1 years

 3.8 years

The weighted-average grant date fair value of options granted during the year-ended September 30, 2020, 2019 and 2018 was 
$2.66, $2.70 and $2.04, respectively.  The total intrinsic value of options exercised during 2020, 2019 and 2018 was 
$92 thousand, $307 thousand and $30 thousand, respectively.

Stock options containing performance conditions are discussed separately in the section below.

77

 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

RSUs & RSAs

The table below presents RSU & RSA activity (aggregate fair value in thousands):

Outstanding as of September 30, 2019

Granted

Vested

Forfeited

Outstanding as of September 30, 2020

Expected to vest as of September 30, 2020

RSU & RSA

1,923,980  $ 

524,093  $ 

(488,913)  $ 

(413,875)  $ 

1,545,285  $ 

1,160,925  $ 

Weighted-
Average
Grant Date Fair 
Value

Weighted-
Average
Remaining
Contractual Term 
(years)

Aggregate Fair Value

7.19 

6.21 

7.19 

7.00 

6.84 

6.72 

2.10 $ 

$ 

$ 

$ 

1.85 $ 

2.11 $ 

14,237 

3,257 

3,145 

2,410 

11,528 

8,661 

Of the outstanding RSUs & RSAs as of September 30, 2020, 629,303 can vest by satisfying service conditions only, and 
915,982 can vest by satisfying service and performance or market conditions.

RSUs containing only service conditions vest ratably each year over periods of one to four years.  Stock compensation cost is 
expensed ratably over the entire service period. As of September 30, 2020, there was $2.6 million of unrecognized 
compensation cost related to RSUs containing only service conditions, which is expected to be recognized over a weighted-
average period of 2.5 years.

RSUs and RSAs containing performance conditions and market conditions are discussed separately in the section below.

SARs

The table below presents SAR award activity (aggregate intrinsic value in thousands):

Outstanding as of September 30, 2019

Exercised

Forfeited

Outstanding as of September 30, 2020
Vested and expected to vest as of 
September 30, 2020

Exercisable as of September 30, 2020

SARs

Weighted-
Average
Exercise Price

Weighted-
Average
Remaining
Contractual Term 
(years)

Aggregate Intrinsic 
Value

433,582  $ 

(226,142)  $ 

(46,630)  $ 

160,810  $ 

141,973  $ 

47,662  $ 

6.49 

4.58 

9.02 

8.45 

8.21 

9.53 

0.93 $ 

$ 

$ 

1.00 $ 

1.13 $ 

0.42 $ 

748 

595 

— 

96 

96 

12 

Of the 113,148 SARs not yet exercisable as of September 30, 2020, 37,974 can become exercisable by satisfying service 
conditions only, and 75,174 can become exercisable by satisfying service and performance or market conditions.

As of September 30, 2020, there was less than $0.1 million of unrecognized compensation cost related to SARs containing only 
service conditions, which is expected to be recognized over a weighted-average period of 2.3 years.  The Company made cash 
payments of $0.6 million, $0.5 million and $0.2 million to settle SARs exercised during the years ended September 30, 2020, 
2019 and 2018, respectively.

78

 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The fair value of outstanding SARs containing only service conditions is estimated using the Black-Scholes option-pricing 
model. The range of assumptions used to determine the fair value of outstanding SARs as of September 30, 2020, 2019 and 
2018 were as follows:

Dividend yield

Expected volatility

Risk-free interest rate

Expected term

Year ended September 30

2020

2019

2018

—

—

—

55.0% - 68.8%

38.2% - 48.8%

34.9% - 53.6%

0.1% - 0.1%

0.0-2.3 years

1.3% - 1.7%

0.1-3.3 years

2.6% - 2.8%

0.1-2.0 years

As of September 30, 2020 and 2019, the weighted-average fair value of SARs outstanding was $0.63 and $1.67 per award. 
SARs containing performance conditions and market conditions are discussed separately in the section below.

Stock Awards Containing Performance and Market Conditions

Stock awards containing performance conditions vest upon the achievement of specified financial targets of the Company or its 
business units.  Vesting is generally measured on the first day of each fiscal quarter over the four-year terms of the awards, 
starting with the first fiscal quarter after the first anniversary of the grant date, based upon the trailing twelve months 
performance of the Company or its business units.  When it is probable that the performance targets will be achieved, stock 
compensation expense is recognized ratably over the derived service period.  If the Company determines that achievement of 
the performance targets is no longer probable, the Company no longer records expense and reverses all previously recognized 
expense. As of September 30, 2020, there was $0.1 million of unrecognized compensation costs related to stock options and 
RSUs & RSAs, containing performance conditions that are considered probable of being met, which is expected to be 
recognized over a weighted-average period of 1.1 years.

Stock awards containing market conditions vest upon the achievement of specified increases in the Company’s share price.  
Vesting is measured the first day of each fiscal quarter over the four-year terms of the award, starting with the first fiscal quarter 
after the first anniversary of the grant date, based upon the trailing 20-days average of the Company’s share price.  Stock 
compensation cost is expensed on a straight-line basis over the derived service period for each stock price target within the 
award.  The Company accelerates expense when a stock price target is achieved prior to the derived service period.  For equity-
classified awards, the Company does not reverse expense recognized if the stock price target(s) are not ultimately achieved, but 
expense is reversed when such situations occur for liability classified awards.  As of September 30, 2020, there was 
$1.0 million of unrecognized compensation costs related to stock options, RSUs and SARs, containing market conditions, 
which is expected to be recognized over a weighted-average period of 0.8 years.  

The fair value of stock options, RSUs and SARs containing market conditions is estimated using Monte Carlo simulations.  The 
range of assumptions used to determine the fair value of these awards during the years ended September 30, 2020, 2019 and 
2018 were as follows:

Dividend yield

Expected volatility

Risk-free interest rate

Year ended September 30

2020

2019

2018

—

—

—

45.2% - 54.9%

45.5% - 55.0%

50.0% - 54.5%

0.1% - 1.7%

1.5% - 2.9%

2.0% - 2.5%

Expected holding period (% of remaining term)

30.7% - 100.0%

25.9% - 100.0%

20.3%

Share Repurchase Program

The Company is authorized to repurchase issued and outstanding shares of its common stock under a share repurchase program 
approved by the Board of Directors. Share repurchases may be made through open market purchases, privately negotiated 
transactions or otherwise, at times and in such amounts as management deems appropriate. The timing and actual number of 
shares repurchased will depend on a variety of factors including price, corporate and regulatory requirements and other market 
conditions. The repurchase program may be discontinued or suspended at any time and will be funded using the Company's 

79

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

available cash. The Company's Board of Directors reviews the share repurchase program periodically, the last such review 
having occurred in September 2020. During the year ended September 30, 2020, the Company repurchased 547,508 shares of 
its common stock for $4.0 million. As of September 30, 2020, the Company may repurchase an additional $6.1 million of 
shares under this program.

13. Fair Value Measurement

The Company measures and records in the accompanying consolidated financial statements certain assets and liabilities at fair 
value on a recurring basis. Authoritative guidance issued by the FASB establishes a fair value hierarchy for those instruments 
measured at fair value that distinguishes between assumptions based on market data (observable inputs) and the Company's 
assumptions (unobservable inputs). The hierarchy consists of three levels:

Level 1

Level 2

Level 3

Quoted market prices in active markets for identical assets or liabilities;

Inputs other than Level 1 inputs that are either directly or indirectly observable; and
Unobservable inputs developed using estimates and assumptions developed by the Company, which reflect 
those that a market participant would use.

During the year ended September 30, 2018, and as a result of the acquisition of Machinio, the Company recorded contingent 
consideration which was measured at fair value (Level 3). At September 30, 2019, the Company estimated the fair value of the 
contingent consideration using a Monte Carlo simulation. The simulation estimated Machinio's adjusted EBITDA over the 
calendar year 2019 earn-out period using a market-based volatility factor and market interest rates resulting in an average 
EBITDA. A present value factor was applied based on the expected settlement date of the contingent consideration. At 
September 30, 2020, the calendar year 2019 earn-out period was complete and the liability has been paid in full.

The changes in the earn-out liability measured at fair value for which the Company has used Level 3 inputs to determine fair 
value for the year ended September 30, 2020, are as follows (dollars in thousands):

Balance at September 30, 2019

Change in fair value of earn-out liability

Settlement

Balance at September 30, 2020

Contingent Consideration

$ 

$ 

$ 

4,800 

200 

(5,000) 

— 

The increase in the fair value of the earn-out liability is due to Machinio's full attainment of its actual adjusted EBITDA target 
for the calendar year 2019 earn-out period. The expense for the change in fair value was included in Other operating expenses 
in the Consolidated Statements of Operations. The earn-out liability was paid in full during the three months ended March 31, 
2020.

Management’s estimation of the fair value of these assets and liabilities is based on the best information available in the 
circumstances and may incorporate management's own assumptions regarding market demand for these assets. Such 
assumptions involve management's judgment, taking into consideration a combination of internal and external factors. 

The Company had short-term investments of $30.0 million at September 30, 2019 in certificates of deposit with maturities of 
six months or less, and interest rates between 1.97% and 2.5%. The Company has $30.0 million of money market funds 
considered cash equivalents at September 30, 2020. These assets were measured at fair value at September 30, 2020 and 2019 
and were classified as Level 1 assets within the fair value hierarchy. 

The Company’s financial assets not measured at fair value are cash, accounts receivable, and a promissory note. The Company 
believes the carrying values of these instruments approximate fair value.

As of September 30, 2020 and 2019, the Company did not have any assets or liabilities measured at fair value on a non-
recurring basis. 

14. Defined Benefit Pension Plan

Certain employees of Liquidity Services UK Limited ("GoIndustry"), which the Company acquired in July 2012, are covered 
by the Henry Butcher Pension Fund and Life Assurance Scheme (the "Scheme"), a qualified defined benefit pension plan.  The 
Company guarantees GoIndustry's performance on all present and future obligations to make payments to the Scheme for up to 
a maximum of £10 million British pounds. The Scheme was closed to new members on January 1, 2002.

80

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The Company recognizes the funded status of its postretirement benefit plans, with a corresponding noncash adjustment to 
accumulated other comprehensive loss, net of tax, in stockholders' equity. The funded status is measured as the difference 
between the fair value of the Scheme's assets and the benefit obligation of the Scheme.

The net periodic benefit cost is recognized within Interest and other income, net in the Consolidated Statements of Operations, 
and for the years ended September 30, 2020, 2019 and 2018, included the following components:  

Interest cost

Expected return on plan assets

Amortization of prior service cost

Total net periodic benefit

Year Ended September 30,

2020

2019

2018

(in thousands)

431  $ 

(797)   

19 

618  $ 

(965)   

— 

(347)  $ 

(347)  $ 

$ 

$ 

651 

(986) 

— 

(335) 

The following table provides a reconciliation of benefit obligations, plan assets, and funded status related to the Company's 
qualified defined benefit pension plan for the years ended September 30, 2020 and 2019:

Change in benefit obligation

Beginning balance

Interest cost

Benefits paid

Actuarial loss/(gain)

Foreign currency exchange rate changes

Ending balance

Change in plan assets

Beginning balance at fair value

Actual return on plan assets
Benefits paid

Foreign currency exchange rate changes

Ending balance at fair value

Overfunded status of the Scheme

Year Ended September 30,

2020

2019

(in thousands)

$ 

23,240  $ 

22,226 

431 

(597)   

1,803 

1,170 

$ 

26,047  $ 

618 

(879) 

2,508 

(1,233) 

23,240 

Year Ended September 30,

2020

2019

(in thousands)

$ 

25,779  $ 

25,132 

297 
(597)   

1,292 

$ 

$ 

26,771  $ 

724  $ 

3,003 
(879) 

(1,477) 

25,779 

2,539 

The pension asset of $0.7 million is recorded in Other long-term assets in the Consolidated Balance Sheet. Because the Scheme 
is closed to new participants, the accumulated benefit obligation is equal to the projected benefit obligation, which was 
$26.0 million and $23.2 million at September 30, 2020 and 2019, respectively.

The amounts recognized in other comprehensive (income) loss related to the Company's qualified defined benefit pension plan, 
net of taxes, and the related foreign currency translation adjustments, for the years ended September 30, 2020 and 2019, is 
shown in the following table:

81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Year Ended September 30,

2020

2019

(in thousands)

Accumulated other comprehensive income at beginning of year

$ 

303  $ 

Net actuarial loss

Foreign currency translation adjustments

(2,293)   

19 

Accumulated other comprehensive income (loss) at end of year

$ 

(1,971)  $ 

The plan complies with the funding provisions of the UK Pensions Act 2004 and the Occupational Pension Schemes 
Regulations Act 2005. The Company does not plan to make contributions to the plan in the near future. 

892 

(540) 

(49) 

303 

Actuarial Assumptions

The actuarial assumptions used to determine the benefit obligations at September 30, 2020 and 2019, and to determine the net 
periodic (benefit) cost for the year were as follows:

Discount rate to determine net periodic (benefit) cost

Expected return on plan assets

Discount rate to determine benefit obligations

Rate of increases to deferred CPI linked benefits

Rate of increases to deferred RPI linked benefits

September 30, 
2020

September 30, 
2019

 1.80 %

 3.00 %

 1.60 %

 2.50 %

 3.00 %

 2.90 %

 4.00 %

 1.80 %

 2.10 %

 3.20 %

Mortality—105% for males and females of S2PxA mortality tables, projected in line with the 2019 Continuous Mortality 
Investigation projection model and a 1.3% per annum long-term rate of improvement.

Estimated Future Benefit Payments

The Company's pension plan expects to make the following benefit payments to participants over the next 10 years:

Year ending September 30,

2021

2022

2023

2024

2025

2026 through 2030

Total

Fair Value Measurements

Pension Benefits

(in thousands)

$ 

$ 

740 

869 

758 

1,168 

1,013 

5,020 

9,568 

The investment policy and strategy of the plan assets, as established by the Trustees (the "Trustees") of the plan, strive to 
maximize the likelihood of achieving primary objectives of the investment policy established for the plan, which are:

•

•

•

Funding—to ensure that the Plan is fully funded using assumptions that contain a modest margin for prudence. Where 
an actuarial valuation reveals a deficit, a recovery plan will be put in place which will take into account the financial 
covenant of the employer;
Stability—to have due regard to the likely level and volatility of required contributions when setting the Plan's 
investment strategy; and
Security—to ensure that the solvency position of the Scheme is expected to improve. The Trustees will take into 
account the strength of employer's covenant when determining the expected improvement in the solvency position of 
the Plan.

82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The assets are allocated among equity securities, corporate bonds, and diversified funds. The assets are not rebalanced, but the 
allocation is reviewed on a periodic basis to ensure that the investments are appropriate to the Scheme's circumstances. The 
Trustees review the investment policy on an ongoing basis, to determine whether a change in the policy or asset allocation 
targets is necessary. The Company has elected to use a bid value of Scheme assets to calculate the expected return on assets in 
the net periodic benefit cost. The assets consisted of the following as of September 30, 2020 and 2019:

Equity securities

Corporate bonds

Diversified fund

Cash

Total

2020

2019

 20.6 %

 53.0 %

 26.0 %

 0.4 %

 19.7 %

 56.4 %

 23.5 %

 0.4 %

 100.0 %

 100.0 %

The expected long-term rate of return for the plan's total assets is based on the expected returns of each of the above categories, 
weighted based on the current target allocation for each class. The Trustees evaluate whether adjustments are needed based on 
historical returns to more accurately reflect expectations of future returns.

The Company is required to present certain fair value disclosures related to its postretirement benefit plan assets, even though 
those assets are not included in the Company's Consolidated Balance Sheets. The following table presents the fair value of the 
assets of the Company's qualified defined benefit pension plan by asset category and their level within the fair value hierarchy.

Balance as of September 30, 2020

Level 1

Level 2

Level 3

Total

Equity securities

Corporate bonds

Diversified fund

Cash

Total

Balance as of September 30, 2019

Equity securities

Corporate bonds

Diversified fund

Cash

Total

Valuation Techniques

(in thousands)

—  $ 

5,526  $ 

—  $ 

— 

— 

94 

14,194 

6,957 

— 

— 

— 

— 

5,526 

14,194 

6,957 

94 

94  $ 

26,677  $ 

—  $ 

26,771 

Level 1

Level 2

Level 3

Total

(in thousands)

—  $ 

5,077  $ 

—  $ 

— 

— 

94 

14,546 

6,062 

— 

— 

— 

— 

5,077 

14,546 

6,062 

94 

94  $ 

25,685  $ 

—  $ 

25,779 

$ 

$ 

$ 

$ 

The Company relies on pricing inputs from investment fund managers to value investments. The fund manager prices the 
underlying securities using independent external pricing sources.

15. Business Realignment Expenses

Business realignment expenses are associated with management changes, exiting certain businesses, or other cost saving 
actions, and include employee severance and benefit costs associated with terminations, occupancy costs associated the ceased 
use of facilities, and other related costs, such as impairments.  Business realignment expenses are recorded as a component of 
Other operating expenses on the Consolidated Statements of Operations.

For the year ended September 30, 2020, business realignment expenses were incurred related to the elimination of certain 
positions in response to the COVID-19 pandemic.

For the year ended September 30, 2019, business realignment expenses were incurred related to: management changes 
associated with a strategic reorganization of the Company's go-to-market strategy for self-directed and fully-managed market 
place services, the conclusion of the Scrap contract, and other cost saving actions.  

83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

For the year ended September 30, 2018, business realignment expenses were incurred related to: cost saving actions in the CAG 
segment and Corporate IT department.  These actions were partially offset by an adjustment to reduce the liability associated 
with the ceased use of the Company's previous headquarters location in Washington D.C. that was initially recognized during 
the year ended September 30, 2017.

The table below sets forth the significant components and activity in the liability for business realignment initiatives during the 
year ended September 30, 2020, on a segment and consolidated basis:  

(in thousands)

Employee severance and 
benefit costs:

GovDeals

RSCG

CAG

Corporate & Other

Total employee severance 
and benefit costs

Occupancy and other costs:

CAG

Corporate & Other

Total occupancy and other 
costs

Liability
Balance at
September 30,
2018

Business
Realignment
Expenses

Cash
Payments

Liability
Balance at
September 30,
2019

Adoption of 
ASC 842

Business
Realignment
Expenses

Cash
Payments

Liability
Balance at
September 30,
2020

$ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

29  $ 

(25) $

— 

89 

21 

110 

459 

807 

1,266 

— 

443 

— 

(118)

1,537 

(1,320) 

1,980 

(1,438) 

51 

134 

185 

(341)

(941) 

(1,282) 

— 

414 

238 

652 

169 

— 

169 

— 

— 

— 

— 

(169)

— 

(169)

84 

120 

172 

405 

— 

— 

— 

(64)

(481)

(410) 

(980)

— 

— 

— 

4 

20

53

— 

77

— 

— 

— 

77 

Total business realignment

$ 

1,376  $ 

2,165  $ 

(2,720)  $ 

821  $ 

(169)  $ 

405  $ 

(980)  $ 

16. Legal Proceedings

From time to time, the Company may become involved in litigation relating to claims arising in the ordinary course of the 
business. There are no claims or actions pending or threatened against the Company that, if adversely determined, would in the 
Company's management's judgment have a material adverse effect on the Company.

17. Segment Information

The Company provides operating results in four reportable segments: GovDeals, Capital Assets Group (CAG), Retail Supply 
Chain Group (RSCG), Machinio. Descriptions of our reportable segments are as follows:

•

•

•

•

The GovDeals reportable segment provides self-directed service solutions in which sellers list their own assets,
and it consists of marketplaces that enable local and state government entities including city, county and state
agencies, as well as quasi-governmental businesses located in the United States and Canada to sell surplus and
salvage assets. GovDeals also offers a suite of services to sellers that includes asset sales and marketing. Through
the end of fiscal 2019, GovDeals provided self-directed service solutions to commercial businesses as part of the
Auction Deals marketplace.

The RSCG reportable segment consists of marketplaces that enable corporations located in the United States and
Canada to sell surplus and salvage consumer goods and retail capital assets. RSCG also offers a suite of services
that includes returns management, asset recovery, and e-commerce services. This segment includes the Company's
Liquidation.com, Liquidation.com DIRECT, and Secondipity marketplaces.

The CAG reportable segment provides full-service solutions to sellers and it consists of marketplaces that enable
commercial businesses to sell surplus and idle assets. CAG also offers a suite of services that includes surplus
management, asset valuation, asset sales and marketing. Commercial sellers are located in the United States,
Europe, Australia and Asia. This segment includes the Company's Network International and GoIndustry DoveBid
marketplaces and, beginning in fiscal 2020, self-directed service solutions for commercial businesses on the
AllSurplus marketplace. Prior to the conclusion of the Scrap and Surplus Contracts (see Note 3), CAG sold
surplus and scrap assets from the DoD on its Government Liquidation marketplace.

The Machinio reportable segment operates a global online platform for listing used equipment for sale in the
construction, machine tool, transportation, printing and agriculture sectors.

84

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

We also report results of Corporate & Other, including elimination adjustments. For the years ended September 30, 2019 and 
2018 Corporate & Other included a previously existing operating segment that did not meet the quantitative thresholds to be a 
reportable segment, IronDirect. The Company exited the IronDirect business in January 2019.

Decisions concerning the allocation of the Company’s resources are made by the Company’s Chief Operating Decision Maker 
("CODM"), which is the Company's Chief Executive Officer, with oversight by the Board of Directors. The Company reports 
segment information based on the internal performance measures used by the CODM to assess the performance of each 
operating segment in a given period. In connection with that assessment, the CODM uses segment gross profit to evaluate the 
performance of each segment. Gross profit is calculated as total revenue less cost of goods sold and seller distributions.  

85

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

The following table sets forth certain financial information for the Company's reportable segments:

(in thousands)
GovDeals:

Revenue
Fee revenue

Total revenue

Gross profit

RSCG:

Revenue
Fee revenue

Total revenue

Gross profit

CAG:

Revenue
Fee revenue

Total revenue

Gross profit

Machinio:

Revenue
Fee revenue

Total revenue

Gross profit

Corporate & Other, including elimination adjustments:

Revenue
Fee revenue

Total revenue

Gross profit

Consolidated:

Revenue
Fee revenue

Total revenue

Gross profit

Year Ended September 30,

2020

2019

2018

$ 

—  $ 

—  $ 

32,806 
32,806 
30,721 

32,936 
32,936 
30,386 

— 
30,214 
30,214 
27,990 

118,398 
18,093 
136,491 
49,727 

110,736 
16,585 
127,321 
44,967 

88,295 
13,659 
101,954 
33,009 

9,182 
20,299 
29,481 
22,714 

— 
7,213 
7,213 
6,813 

— 
(51)
(51)
(51)

36,684 
23,558 
60,242 
32,679 

— 
5,598 
5,598 
5,196 

469 
(41)
428
52

57,717 
30,308 
88,025 
48,873 

— 
653 
653 
501 

3,665 
3 
3,668 
(661) 

127,580 
78,360 
205,940 
109,924 

147,889 
78,636 
226,525 
113,280 

149,677 
74,837 
224,514 
109,712 

The following table presents a reconciliation between gross profit used in the reportable segments and the Company's 
consolidated results:

(in thousands)
Reconciliation:
Gross profit
Operating expenses
Other operating expenses
Interest and other income, net
Loss before provision for income taxes

86

Year Ended September 30,

2020

2019

2018

109,924 
113,248 
573 
(924)
(2,973) 

113,280 
127,739 
5,049 
(1,448)
(18,060) 

109,712 
130,048 
1,392 
(785) 
(20,943) 

Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

Total segment assets reconciled to consolidated amounts are as follows:

(in thousands)
Segment Assets:

GovDeals

RSCG

CAG

Machinio

Corporate & Other, including elimination adjustments

Total Segment Assets:

September 30,

2020

2019

$ 

$ 

102,083  $ 

51,230 

107,529 

26,568 

(90,776)   
0
0$ 

196,634 

75,218 

27,075 

128,918 

26,613 

(70,541) 

187,283 

Revenue attributed to countries that represent a significant portion of consolidated revenues are as follows:

Year Ended September 30,

(in thousands)
United States
Rest of the world
Consolidated

Total property and equipment by geographic areas are as follows:

(in thousands)
United States

Rest of the world

Consolidated

18. Quarterly Results (Unaudited)   

2020

2019
$  180,887  $  191,816  $  193,240 
31,274 
$  205,940  $  226,525  $  224,514 

34,709 

25,053 

2018

September 30,

2020

2019

$ 

$ 

17,358  $ 

485 

17,843  $ 

18,455 

391 

18,846 

The following table sets forth for the eight most recent quarters the selected unaudited quarterly consolidated statement of 
operations data. The unaudited quarterly consolidated statement of operations data has been prepared on the same basis as the 
Company's audited consolidated financial statements and, in the opinion of management, includes all adjustments, consisting 
only of normal recurring adjustments, necessary for the fair presentation of this data.

Dec. 31,
2018

Mar. 31,
2019

June 30,
2019

Sept. 30,
2019

Dec. 31,
2019

Mar. 31,
2020

June 30,
2020

Sept. 30,
2020

(in thousands, except share and per share data)

Three months ended

Revenue

$ 

54,053  $ 

56,800  $ 

56,882  $ 

58,790  $ 

49,504  $ 

52,824  $ 

47,722  $ 

55,890 

Gross profit (excludes 
depreciation and 
amortization)

Income (loss) before 
provision for income taxes

Net income (loss)

Basic income (loss) per 
common share

Diluted income (loss) per 
common share

Basic weighted average 
shares outstanding

Diluted weighted average 
shares outstanding

$ 

$ 

$ 

$ 

$ 

26,473  $ 

29,218  $ 

28,551  $ 

29,038  $ 

25,328  $ 

26,205  $ 

25,228  $ 

33,163 

(4,756)  $ 

(4,034)  $ 

(4,107)  $ 

(5,163)  $ 

(4,738)  $ 

(4,195)  $ 

(5,022)  $ 

(4,362)  $ 

(4,649)  $ 

(5,227)  $ 

(5,196)  $ 

(4,238)  $ 

422  $ 

213  $ 

5,538 

5,447 

(0.15)  $ 

(0.13)  $ 

(0.14)  $ 

(0.16)  $ 

(0.15)  $ 

(0.13)  $ 

0.01  $ 

0.16 

(0.15)  $ 

(0.13)  $ 

(0.14)  $ 

(0.16)  $ 

(0.15)  $ 

(0.13)  $ 

0.01  $ 

0.16 

  32,808,144 

  32,987,608 

  33,164,750 

  33,291,275 

  33,545,235 

  33,624,889 

  33,695,936 

  33,584,040 

  32,808,144 

  32,987,608 

  33,164,750 

  33,291,275 

  33,545,235 

  33,624,889 

  33,815,332 

  33,986,862 

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity Services, Inc. and Subsidiaries
Notes to Consolidated Financial Statements (Continued)

LIQUIDITY SERVICES, INC.
SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS
(Dollars in Thousands)

Balance at
beginning
of period

Charged
(credited) to
expense

Reductions

Balance at
end of
period

Deferred tax valuation allowance (deducted from net 
deferred tax assets)

Year ended September 30, 2018

Year ended September 30, 2019

Year ended September 30, 2020

Allowance for doubtful accounts (deducted from accounts 
receivable)

Year ended September 30, 2018

Year ended September 30, 2019

Year ended September 30, 2020

Provision for inventory allowance (deducted from 
inventory)

Year ended September 30, 2018

Year ended September 30, 2019

Year ended September 30, 2020

$ 

$ 

$ 

$ 

$ 

$ 

54,379 

39,337 

41,909 

(15,042) 

2,572 

(121)

—  $ 

— 

—  $

39,337 

41,909 

41,788 

668 

337 

291 

4,572 

503 

331 

199 

178 

200 

2,494 

331 

328 

(530) $

(224) 

(102) $

(6,563)  $ 

(503) 

(359) $

337 

291 

389 

503 

331 

300 

88

EXHIBIT INDEX

Exhibit No.

Description

2.1 Stock Purchase Agreement, dated July 10, 2018, by and between the Company, Machinio, Corp., the 

stockholders of Machinio, Corp., and Shareholder Representative Services, LLC, incorporated herein by 
reference to Exhibit 2.1 to the Company’s Quarterly Report on Form 10-Q filed with the SEC on August 2, 
2018.

2.2 Purchase and Sale Agreement, dated September 22, 2015, by and between Jacobs Trading, LLC and Tanager 
Acquisitions, LLC, incorporated herein by reference to Exhibit 2.1 to the Company's Current Report on Form 
8-K, filed with the SEC on October 6, 2015.

2.3 First Amendment to Purchase and Sale Agreement dated September 30, 2015 by and between Jacobs Trading, 

LLC and Tanager Acquisitions, LLC.

3.1 Fourth Amended and Restated Certificate of Incorporation, incorporated herein by reference to Exhibit 3.1 to 
Amendment No. 2 to the Company's Registration Statement on Form S-1 (Registration No. 333-129656), 
filed with the SEC on January 17, 2006.

3.2 Amended and Restated Bylaws, incorporated herein by reference to Exhibit 3.2 to the Company's Quarterly 

Report on Form 10-Q, filed with the SEC on August 4, 2016.

4.1 Form of Certificate of Common Stock of the Company, incorporated herein by reference to Exhibit 4.1 to 
Amendment No. 5 to the Company's Registration Statement on Form S-1 (Registration No. 333-129656), 
filed with the SEC on February 21, 2006.

4.2 Description of Securities 

10.1# Executive Employment Agreement, dated June 13, 2016, by and between the Company and William P. 

Angrick, III, incorporated herein by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K, 
filed with the SEC on June 17, 2016.

10.2# Executive Employment Agreement dated July 20, 2015 by and between the Company and Jorge Celaya, 

incorporated herein by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the 
SEC on July 23, 2015.

10.3# Executive Employment Agreement, dated November 5, 2019, by and between the Company and John Daunt, 

incorporated herein by reference to Exhibit 10.6 to the Company’s Annual Report on Form 10-K, filed with 
the SEC on December 10, 2019.

10.4# Executive Employment Agreement, dated June 13, 2019, by and between the Company and Steven 

Weiskircher, incorporated herein by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 
10-Q filed with the SEC on August 1, 2019.

10.5# Executive Employment Agreement by and between the Company and Mark A. Shaffer, incorporated herein 
by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K, filed with the SEC on July 13, 
2016.

10.6# Executive Employment Agreement, dated October 1, 2020, by and between the Company and Novelette 

Murray.

10.7# Executive Employment Agreement, dated November 5, 2019, by and between the Company and Nicholas 

Rozdilsky, incorporated herein by reference to Exhibit 10.9 to the Company’s Annual Report on Form 10-K, 
filed with the SEC on December 10, 2019.

10.8# Executive Employment Agreement, dated January 27, 2005, by and between the Company and James M. 

Rallo, incorporated herein by reference to Exhibit 10.6.1 to Amendment No. 3 to the Company's Registration 
Statement on Form S-1 (Registration No. 333-129656), filed with the SEC on February 1, 2006.

10.8.1# Amendment to Executive Employment Agreement between the Company and James M. Rallo, dated 

January 25, 2006, incorporated herein by reference to Exhibit 10.6.2 to Amendment No. 3 to the Company's 
Registration Statement on Form S-1 (Registration No. 333-129656), filed with the SEC on February 1, 2006.

10.8.2# Severance Agreement and General Release, dated May 6, 2019, by and between James M. Rallo and the 

Company, incorporated herein by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q 
filed with the SEC on May 8, 2019.

10.9# Executive Employment Agreement, dated January 10, 2018, by and between the Company and Roger 

Gravley, incorporated herein by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q 
filed with the SEC on February 1, 2018.

10.9.1# Letter Agreement, dated March 2, 2018, by and between the Company and Roger Gravley, incorporated 

herein by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q filed with the SEC on 
May 3, 2018.

89

10.9.2# Retirement Agreement and General Release dated May 13, 2019 by and between the Company and Roger 
Gravley, incorporated herein by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, 
field with the SEC on May 17, 2019.

10.10# Executive Employment Agreement, dated March 15, 2012, by and between the Company and Michael Lutz, 
incorporated herein by reference to Exhibit 10.8 to the Company’s Annual Report on Form 10-K, filed with 
the SEC on December 10, 2019.

10.10.1# Second Amendment to Executive Employment Agreement, dated January 18, 2016, by and between the 

Company and Michael Lutz, incorporated herein by reference to Exhibit 10.8.1 to the Company’s Annual 
Report on Form 10-K, filed with the SEC on December 10, 2019.

10.11# Form of Indemnification Agreement for directors and officers, incorporated herein by reference to Exhibit 
10.11 to Amendment No. 3 to the Company’s Registration Statement on Form S-1 (Registration No. 
333-129656), filed with the SEC on February 1, 2006.

10.12# Notice of Award, Statement and Release Document (Sales Contract Number 14-0091-0002), dated July 25, 

2014, between the Company and DLA Disposition Services, incorporated herein by reference to Exhibit 10.1 
to the Company's Current Report on Form 8-K, filed with the SEC on July 30, 2014.

10.13# Supplemental Agreement No. 1 to Surplus Usable Property Sales Contract (Sales Contract Number 

14-0091-0002), dated December 6, 2016, incorporated by reference to Exhibit 10.1 to the Company’s Current
Report on Form 8-K, filed with the SEC on December 8, 2016.

10.14# Third Amended and Restated 2006 Omnibus Long-Term Incentive Plan, incorporated by reference to 

Appendix A to the Company's Definitive Proxy Statement on Schedule 14A, filed with the SEC on January 
28, 2020.

10.15# Machinio Corp. 2014 Stock Incentive Plan, incorporated herein by reference to Exhibit 10.1 to the 

Company’s Registration Statement on Form S-8, filed with the SEC on July 10, 2018.
10.16# Form of Notice of Time-Based Stock Option Grant, filed with the SEC on December 10, 2019.

10.17# Form of Notice of Time-Based Restricted Stock Units Grant, filed with the SEC on December 10, 2019.

10.18# Form of Notice of Performance Based Stock Option Grant, filed with the SEC on December 10, 2019.

10.19# Form of Notice of Performance-Based Restricted Stock Units Grant, filed with the SEC on December 10, 

2019.

10.20# Liquidity Services Inc. Annual Incentive Plan, adopted on December 2, 2020.

21.1  List of Subsidiaries.

23.1  Consent of Ernst & Young LLP.

24.1  Power of Attorney (included on signature page).

31.1  Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2  Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1  Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2  Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101  The following materials from the Registrant's Annual Report on Form 10-K for the year ended September 30, 

2020, formatted in Extensible Business Reporting Language (XBRL): (i) Consolidated Balance Sheets as of 
September 30, 2020 and 2019, (ii) Consolidated Statements of Operations for each of the three years in the 
period ended September 30, 2020, (iii) Consolidated Statements of Comprehensive Loss for each of the three 
years in the period ended September 30, 2020, (iv) Consolidated Statements of Stockholders' Equity for each 
of the three years in the period ended September 30, 2020, (v) Consolidated Statements of Cash Flows for 
each of the three years in the period ended September 30, 2020, and (vi) Notes to Consolidated Financial 
Statements.

104  Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

_______________________________________________________________________________

# 

Indicates management contract or compensatory plan.

90

Item 16.    Form 10-K Summary.

None.

91

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized on December 8, 2020.

LIQUIDITY SERVICES, INC.
By:

/s/ WILLIAM P. ANGRICK, III
William P. Angrick, III
 Chairman of the Board of Directors
and Chief Executive Officer

________________________________________________________________________________________________________________________

We, the undersigned directors and officers of Liquidity Services, Inc., hereby severally constitute William P. Angrick, III, Jorge 
A. Celaya, and Mark A. Shaffer, and each of them singly, our true and lawful attorneys with full power to them and each of
them to sign for us, in our names in the capacities indicated below, any and all amendments to this Annual Report on Form 10-
K filed with the Securities and Exchange Commission.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities indicated on December 8, 2020.

Signature

Title

/s/ WILLIAM P. ANGRICK, III
William P. Angrick, III

/s/ JORGE A. CELAYA
Jorge A. Celaya

/s/ PHILLIP A. CLOUGH
Phillip A. Clough
/s/ KATHARIN S. DYER
Katharin S. Dyer
/s/ GEORGE H. ELLIS
George H. Ellis
/s/ PATRICK W. GROSS
Patrick W. Gross
/s/ BEATRIZ V. INFANTE
Beatriz V. Infante
/s/ EDWARD J. KOLODZIESKI
Edward J. Kolodzieski
/s/ JAIME MATEUS-TIQUE
Jaime Mateus-Tique

Chairman of the Board of Directors and Chief Executive 
Officer (Principal Executive Officer)
Executive Vice President and Chief Financial Officer 
(Principal Financial Officer and Principal Accounting 
Officer)

Director

Director

Director

Director

Director

Director

Director

92

CORPORATE INFORMATION

Executive Officers

Meet the executive team driving the world’s leading marketplace 

for surplus assets to benefit buyers, sellers and the planet.

William P. Angrick, III 
Chief Executive Officer and Chairman 

of the Board of Directors

Jorge A. Celaya 
Chief Financial 

Officer

John Daunt 
Chief Commercial 

Officer

Steven J. Weiskircher 
Chief Technology 

Officer

Nicholas Rozdilsky 
Chief Marketing 

Officer

Mark Shaffer 
Chief Legal Officer and 

Corporate Secretary

Novelette Murray 
Chief Human Resources 

Officer

Board of  
Directors 

William P. Angrick, III
Chairman of the Board

Phillip A. Clough
Director

Katharin S. Dyer 
Director

George H. Ellis
Director 

Patrick W. Gross
Lead Director 

Beatriz V. Infante
Director

Edward J. Kolodzieski 
Director

Jaime Mateus-Tique
Director

Additional 
Information 

INVESTOR RELATIONS 
Investor Relations 
investorrelations@liquidity 
servicesinc.com

STOCK TRANSFER AGENT

Computershare Trust 
Company, N.A. 
PO Box 43010 
Providence, RI 02940-3010 
Phone: 781.575.4238 
www.computershare.com

CORPORATE SECRETARY

Mark Shaffer 
Chief Legal Officer and  
Corporate Secretary

INDEPENDENT 
REGISTERED PUBLIC 
ACCOUNTING FIRM

Ernst & Young LLP 
1775 Tysons Blvd,  
Tysons, VA 22102 
Phone: 703.747.1000

About Liquidity Services

Liquidity Services (NASDAQ:LQDT) operates a 

network of leading e-commerce marketplaces 

that enable buyers and sellers to transact in an 

efficient, automated environment offering over 

500 product categories. The company employs 

innovative e-commerce marketplace solutions to 

manage, value and sell inventory and equipment 

for business and government sellers. Our superior 

service, unmatched scale and ability to deliver 

results enable us to forge trusted, long-term 

relationships with over 14,000 sellers worldwide. 

With over $8 billion in completed transactions, 

and more than 3.7 million buyers in almost 197 

countries and territories, we are the proven 

leader in delivering smart commerce solutions.  

Visit us at LiquidityServices.com

From the U.S.: 1-800-310-4604

Internationally: +1-202-467-6868

Info@LiquidityServices.com