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Live Oak Bancshares, Inc.

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FY2020 Annual Report · Live Oak Bancshares, Inc.
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LETTER FROM 
THE CHAIRMAN

To Our Shareholders,

The grip of 2020 was difficult to avoid, especially 

As we share the details of the year in the coming 

for those on the frontlines, in marginalized 

pages, we want to draw on not only 2020, but our 

communities and along Main Street where 

history to paint a picture of our future. Instead of 

businesses were, and in some cases still are, 

focusing on our financials or the recent increase of 

shuttered. It was a year like none of us have seen, 

our stock price, I thought I would focus on our past 

and to say it was a time of tragedy and triumph 

and what may be around the corner.

would be dismissive. It was a year of unforgettable 

pain, stress, and toughness. We saw firsthand 

Our Past

how tight the hold was on small business and 

the incredible strength American entrepreneurs 

In our early days we were all about selling SBA 

fought to survive. If there was a theme for 2020, 

loans for a profit. We focused on making high 

survival would be on the short list. We tip our hat 

quality SBA 7(a) small business loans nationwide 

to the healthcare professionals, essential workers, 

in industries we understood. In order to be in 

and everyday heroes who worked tirelessly to 

compliance with the FDIC de novo bank rules, 

move us to the next phase of recovery. 

target asset growth could not exceed more than 

25% year over year. Given the opportunity in 

We have learned many lessons from 2020, and the 

front us of to scale an organization in multiple 

one that stands out the most is the sheer resiliency 

verticals in all 50 states, we had to consider selling 

of small business owners. Their drive shows that 

all that we could, including both the government 

our work is, and will continue to be, purposeful 

guaranteed piece as well as the unguaranteed 

and resolute. Getting capital into the hands of 

portion of those loans. 

small business owners is crucial to the success 

of our economy and we are grateful to serve our 

customers who inspire us every day. 

SBA rules required us to hold 10% of all that we 

These past 10 years we have accomplished a great 

originated. We were successful in convincing other 

deal as it relates to asset generation.

banks we could achieve this goal because of our 

industry expertise and the quality of the loans 

1.  We established an impeccable record as 

we generated. We didn’t focus too much on our 

it relates to asset quality. See below which 

deposit strategy because we were only holding 

includes approximately $10 million in hotel 

about 10% of whatever we were originating. 

losses in 2020.

Our overall return metrics worked out quite nicely 

as you can see below:

Net Charge Offs
(in thousands)

Originations
(in thousands)

2011   

2012

2013

2014

2015

2016

2017

2018

2019

2020

Total

$1,461

$1,860

$1,888

$1,109

$798

$1,742

$3,555

$4,814

$3,760

$19,411

$306,637

$413,763

$498,752

$848,090

$1,158,640

$1,537,010

$1,934,238

$1,765,680

$2,001,886

$2,687,542

$40,398

$13,152,238

Net charge offs are reflective for all loans and leases carried 
at historical cost and measured at fair value. Originations 
exclude PPP.

The key takeaway here is that in 10 years 

we originated almost $13.2 billion in loans 

and leases exclusive of Paycheck Protection 

Program (PPP). We took unguaranteed 

credit risk of approximately 25% of that, 

or approximately $3.0 billion, and charged 

off $40.4 million, or 135 bps of that 

unguaranteed exposure.

2011-2013

2014-2016

2017-2019

2020

ROAA

3.55%

1.70%

2.16%

0.85%

ROAE

36.11%

12.04%

16.09%

10.49%

Because we were an S-Corp during the years 2011 through 
2014, returns for those years above are tax adjusted to be 
more comparable to later years.

As we emerged from seven long years of being 

considered a de novo bank by the FDIC on May 

12, 2015, we immediately raised additional capital 

and took the company public that summer. Years 

of loan sales created a substantial servicing 

asset on our balance sheet that had to be 

revalued every quarter.

The effects of fair value accounting on these 

growing balances, including higher levels 

of loans measured at fair value, increased 

earnings volatility, making it a challenge for 

our shareholders to understand our earnings 

potential.

In late 2018 we ripped the band aid off and 

began to wean ourselves from the “gain on sale 

dependency” by reducing loan sales. As we 

held more and more high-quality government 

guaranteed paper, recurring revenue increased, 

driving more predictable earnings.

2.  Our original theory of analyzing the SBA 

Today our general lenders, if viewed together as a 

database of approximately 1,100 eligible 

stand-alone lender, would rank in the Top 10 SBA 

industries and focusing on those with low 

lenders in the country.

default ratios has proven successful. The 

theory of verticality worked. The credit team 

In addition, we have honed our craft internally. 

delighted in advice from industry experts, 

The heart and soul of our lending division is 

and the sales team knew that staying within 

the team of underwriters, closers, and behind-

the credit box guidelines would allow better 

the-scenes all stars who are constantly working 

customer satisfaction and speed to closing 

to perfect handoffs, improve processes, and 

the loan. Our ability to scale in more than our 

leverage technology to benefit the customer. They 

current 30+ industries is in front of us as we 

are driving us to the next stage of efficiency and 

have proven the business model over the past 

expertise. 

10 years. 

3. 

In the latter months of 2017, we launched a 

branchless model is certainly in the right place 

Relative to our current deposit strategy, our 

research and development project – could 

at the right time. Our cost to gather deposits 

we attract other experienced SBA lenders 

is currently about 7 bps while the rate we pay 

given our profoundly unique culture? Most 

on savings and CDs is around 60 bps, yielding 

SBA lenders are paid on commission from 

an overall cost of funds just under 70bps. I 

dollars generated from loan sales. Their 

understand that traditional retail banking's total 

compensation plans are complicated with 

all-in cost of funds can be 100 to 150 bps, which 

complex clawbacks and legalese. We have 

obviously includes the cost of branches, tellers 

replaced commissions with trust. We say to 

and customer service reps. We believe we have a 

a new lender we trust you to continue your 

substantial advantage for branchless banks in this 

track record of success, and we will match 

low interest rate environment.

your annual compensation with a base salary 

and add 100% coverage of family health care 

Notwithstanding that, we have not yet offered 

costs, 6% 401(k) match plus a cash bonus and 

a non-interest bearing checking account for 13 

stock rewards for high performers. 

years. Help is on the way! 

As a result of adding new SBA general lenders, 

we saw the following increase in our numbers:

Orginiations ($M)

SBA General Lenders

24

2018

5

184

376*

2019

2020

15

15

*Exclusive of PPP

 
 
 
After three long years of testing and development, 

For instance, imagine a world where a 

we have released to our employees Live Oak 

veterinarian has access to all her financial 

checking accounts on a technology stack built 

statement information (accounting software), 

on a Finxact core solution plus an additional 

practice management software (appointment 

15 separate vendors. In our initial release, this 

calendaring, ordering drugs, etc.), payroll, and 

product should not appear different from our 

Live Oak Bank (deposits, line of credit, acquisition 

competition. As you peek under the hood though, 

capital, refurbishment loans, wires, etc.), all 

you will see a Tesla. 

presented with a beautiful user interface through 

elegant APIs delivered through our ecosystem. 

This cloud native, API-first engine is as different 

as an electric vehicle vs. a gas-powered vehicle. 

We believe that embedding our bank inside the 

We are in the early days of creating a purpose-

software programs necessary to operate a small 

built core processing product engine to allow 

business is the key to our non-interest-bearing 

customized embedded banking in the 30+ 

deposit future. These accounts can appear on 

industries we serve. We now have the capability 

any mobile device or any browser and will have 

through hand crafted APIs at Finxact, Apiture, and 

the ability to compete with the Chime, Affirm 

Savana to partner with businesses necessary to 

and Robinhoods of the fintech world. Those 

make our customers successful. 

companies have created their own Tesla or 

purpose-built engine in a largely unregulated 

Part of the testing started in spring of 2020 with 

environment. It is our belief that over the next 

the launch of the PPP. We were swift to market 

10-15 years the 280,000,000 lines of code in the 

when the downturn started and helped more than 

banking business will all change. Those fleet of 

11,000 borrowers get access to PPP capital by 

foot have a chance of protecting their franchise. 

booking loans to the Finxact core. Because our 

Those gas guzzlers who don’t pivot? Well, as 

foundation was built on an open system, we were 

folklore attributes to Henry Ford, “if I asked 

able to shift our focus to borrowers who needed 

people what they wanted, they would have said a 

help to ride out the Covid-19 storm, and the plan 

faster horse.” It’s time to change the model, and 

was a massive success. The vision was realized 

for most banks in our industry, sadly, I am not so 

and now we look to other possibilities. 

sure they are ready.

Now the Fun Part — Our Future

And to what end you should ask. 

As we think about our future it is almost like we 

My answer is growth and consistency. 

had to take every minute, every second of the last 

13 years to get to this point. All the work, all the 

Recently I had a chance to study information an 

travel in all 50 states to develop relationships with 

analyst provided on shareholder returns.

customers and referral sources, the technology 

we built that allows us to say to our customers 

In this graph of major banks, it appears that 

that “speed is our weapon,” while on the deposit 

traditional tangible book value comparisons, 

side Finxact, Apiture and Savana are helping us to 

efficiency ratio comparisons, etc., do not appear 

accomplish the same. 

to be as important to the value of these banks as 

year-over-year revenue growth.

10-Year Total Return for Coverage and Key Performance Metrics for 20 Major US Banks (2010 - 2020)

%
8
5
7

%
0
4
4

%
0
3
4

900%

800%

700%

600%

500%

400%

300%

200%

100%

0%

%
6
2
2

%
3
6
1

%
4
5
1

%
4
5
1

%
8
4
1

%
7
4
1

%
1
4
1

%
8
2
1

%
4
1
1

%
9
0
1

%
9
9

%
7
9

%
0
9

%
5
6

%
5
6

%
9
4

%
5
3

%
5

B1*

B2

B3

B4

B5

B6

B7

B8

B9

B10 Med B11 B12 B13 B14 B15 B16 B17 B18 B19 B20

Top 5 Performers

Bottom 5 Performers

ROTE1

12.7%

Fee Income %2

21.6%

ROTE1

11.8%

Fee Income %2

1.7%

Efficiency Ratio1

55.1%

Expense Growth2

14.3%

Efficiency Ratio1

59.1%

Expense Growth2

3.4%

Loan Growth2

21.4%

PTPP Growth2

16.7%

Loan Growth2

13.1%

PTPP Growth2

11.3%

Deposit Growth2

21.0%

Forward P/E1

15.2X

Deposit Growth2

13.1%

Forward P/E1

13.8X

NIB Deposit %1

31.5%

P/TBV1

2.1X

NIB Deposit %1

22.5%

P/TBV1

1.7X

TBV CAGR2

14.2%

Revenue Growth2

15.5%

TBV CAGR2

6.6%

Revenue Growth2

4.7%

NPS3

60

NPS3

37

*B = Bank

Source: SNL Financial, Company reports, Bloomberg Finance L.P., and J.D. Power  |  1. Median from 2010-2020  |  2. 10-Year CAGR from 2010-2020   
|  3. FRC 2019 NPS is from company reports. Data excludes BKU due to fewer than 100 survey respondents. Data excludes SBNY and SIVB due to fewer 
than 50 nationwide branches or other reason not in J.D. Power survey. Net promoter score ranges from -100 to 100.

 
In that regard, maybe the past is a proxy for the 

Certainly, the law of small numbers is at work in the 

future. Our Compound Annual Growth rate of Net 

early days. Throughout our history we have always 

Interest Income plus Noninterest Income from 

focused on 15% growth for two reasons. First, 

2011-2020 is approximately 25.9%.

the math is simple ... 15% doubles every 5 years. 

Second, given our focus on a granular, geographic 

Live Oak Bank Compound Annual Growth Rate 

disbursed loan book … it just feels right.

(2011 compared to 2020)

300MM

250MM

200MM

150MM

100MM

50MM

0MM

It has taken more than a decade to perfect two 

loan origination engines. It is our belief that our 

culture, benefits, and technology can continue to 

attract and retain talent acquired from the pool 

of thousands of SBA lenders in this country. This 

geographic granular dispersion is essential to our 

business model. 

Secondly, it has taken us 10 years to scale the 

theory of verticality to have a meaningful presence 

in 30+ industries out of a reasonable base of 

several hundred.

This type of organic growth while maintaining 

pristine credit quality is hard to find. 

Given our focus on American small businesses that 

have been underserved by the large banks and 

technology starved by the smaller banks, it feels 

2011

2020

like we are in the second pitch, first inning. 

Net Interest Income
$6.0M

Net Interest Income
$194.7M

We are glad to have you along for the ride!

Noninterest Income†
$29.4M

Noninterest Income
$86.0M

All my very best,

Total Revenue†
$35.4M

Total Revenue
$280.7M

James S. “Chip” Mahan III

Chairman and Chief Executive Officer

†Includes estimated changes in fair value for loans measured under the fair value option.

 
 
 
 
 
 
We’re on a mission to be America’s small business 

We saw the incredible determination and 

bank. To do that, we are building a platform that 

resiliency of small busines owners over and 

allows our teams to deliver financial expertise, 

over again in 2020. The impacts of the Covid-19 

unmatched service, and efficiency to small 

pandemic, shutdowns, hurricanes, fires, and 

business owners across the country. In 2020, 

economic hardships were like nothing we have 

we relaunched our brand to better capture 

seen in modern times and challenges continue. 

and reflect who Live Oak is to our employees, 

Through it all, we saw customers dig deep, make 

customers, and shareholders. 

sacrifices, and remain nimble. We saw our own 

employees do the same, shifting roles, staying 

At Live Oak, we work with determined doers.

up late, and working weekends. 2020 will be 

The ones that...

....get up early and stay up late;

remembered as a year of banding together, 

getting tough work done, and standing beside one 

another to get to the other side. 

...aren't satisfied with the status quo;

We remain dedicated to the doers no matter what 

...aren't deterred by the tough times along the way.

the world throws our way.

Fahaam Ahmad & Abdul Hanan

Company

MARBLEHEAD COMMUNITY STORE

Location

MARBLEHEAD, MA

Mission

FEEDING THEIR NEIGHBORS

“We are very glad for Live Oak’s support this past year during the troubling times we 

have faced. With the stress-free service and reliable information they provided, we 

remain successfully in business to serve our community.” 

Tim Sheehy

Company

BRIDGER AEROSPACE

Location

BELGRADE, MT

Mission

FIRST RESPONDERS IN FLIGHT

“Live Oak enabled us to acquire our flagship aerial firefighting assets, the Viking Air Limited: 

CL-415EAFs, to protect lives, property, and habitat. Their support has been instrumental 

in our transformation to optimize and modernize our operations to provide the safest and 

most reliable purpose-built aerial assets. They are part of the team supporting emergency 

responders battling wildfires. Live Oak’s innovation and dedication provided the means to 

secure ownership of our first two aircraft through two instrumental loans with the USDA.”

Kristy Waldon

Company

WALDON PROFESSIONAL FUNERAL & CREMATION SERVICES

Location

SANFORD, FL

Mission

COMPASSION & EMPATHY

“Even in this time of uncertainty, Live Oak Bank came through for our funeral home. 

We are eternally grateful!”

ENVIRONMENTAL, SOCIAL 
& GOVERNANCE REPORT

A Note from Huntley Garriott, 

President of Live Oak Bank

Across these key objectives you will find metrics, 

stories and information that capture the heart of 

what we do – putting our employees first, so they 

We learned in 2020 that the world can drastically 

can take care of our customers and ultimately 

change in a matter of months and that being 

benefit you, our shareholders. 

prepared, nimble, and forward thinking is a 

successful roadmap for the future. We believe 

At the center, always, is our customer, and we 

sound environmental, social, and governance 

intend to use these benchmarks to help deliver 

(ESG) practices are vital to that roadmap, and 

capital to small business owners across the 

the following pages detail our first ESG report. 

country. Their drive drives us, and we remain 

The key objectives in our ESG report focus on 

steadfast in our dedication to them as America's 

five areas: employees, customers, sustainability, 

small business bank.

community, and governance. 

We plan to report annually on these ESG 

benchmarks to give you updates on our progress. 

M. Huntley Garriott, Jr.

Employees

Our Commitment

At Live Oak Bank, our employees are our most 

North Carolina is home to the most Historically 

valuable resource. Attracting and retaining the best 

Black Colleges and University (HBCU) students 

employees is key to our success. We continuously 

in the country,4 which is why Live Oak is proud 

seek opportunities to invest in our employees and 

to be part of the HBCU Partnership Challenge 

in the strong corporate culture that makes our 

in order to put a brighter spotlight on inclusion, 

employees thrive.

Live Oakers

621
full-time employees

5
lending offices

diversity, equity and awareness. It is proven that 

diverse companies have powerful advantages, 

and we applaud a landscape where American 

businesses are encouraged to expand mindsets 

and foster change. We've broadened and focused 

our recruiting efforts by cultivating relationships 

with larger public institutions as well as HBCUs. 

These alumni, along with other black Live Oakers, 

launched our first African American affinity group 

in 2020 named RISE to support our employees 

and ensure they flourish both at Live Oak and in 

our community.  

LOB Headquarters

LOB Lending Office

LOB General Lender

11 SCHOOLS
with recruitment efforts

including
3 HBCUs
NC A&T, NC Central and Fayetteville State

4. UNCF: By the Numbers: How HBCUs Stack Up

Customers

Serving the Underserved

Throughout 2020 and beyond, Live Oak Bank’s 

Live Oak continues to be named the top SBA and 

dedication to small businesses has never wavered. 

USDA lender in the country.5, 6 The loans we provide 

As one of the nation’s top originators of small 

to rural communities, minorities, women and 

business loans, we remained focused on providing 

veterans have been noted for providing financing in 

capital to industries, and segments of industries, 

areas where SBA lending has previously been low.7 

who are typically underserved. We continued 

According to a report to the Federal Reserve Bank 

to serve as a trusted business partner to our 

of Dallas, Live Oak Bank’s verticalized approach 

borrowers even after their loan closed, providing 

"can increase the supply of credit and may 

financial guidance and industry benchmarks to 

ultimately reshape the availability of credit across 

every single customer throughout the life of their 

industries.7” Putting capital into the hands of small 

loan. Live Oak Bank was the highest volume SBA 

business owners across the country is embedded 

7(a) lender for 2020.5 Additionally, Live Oak was 

in our mission, and we will continue to mobilize 

named the 2020 USDA Commercial Lender of the 

our lenders to find American entrepreneurs who 

Year,6 an award given to the highest volume lender 

keep our economy going across all markets and in 

for the USDA’s loan guarantee programs. 

underserved communities.

$1.22 BILLION
to rural borrowers

$187 MILLION
to minority borrowers

$2.56 BILLION
to women borrowers

$417 MILLION
to veteran borrowers

21%

39%

West

24%

Southwest

13%

Midwest

13%

Southeast

36%

of Live Oak Bank’s loan 

of Live Oak Bank’s loan 

Northeast

14%

portfolio is to low to 

portfolio is to middle 

moderate income areas

income areas

All figures based on publicly available data from the SBA, USDA, U.S. Census Bureau, and internal reports since inception, excluding leases and PPP 
loans. Borrowers gave permission to participate and were not compensated for their involvement in this report.  |  5. The data supplied by the SBA 
reflects 7(a) highest dollar volume during US Government FY 2020  |  6. Live Oak Bank was awarded the 2020 Commercial Lender of the Year by the 
U.S. Department of Agriculture (USDA) for the highest dollar volume  |  7. Di., W. and Pattinson, N. (2018) Remote Competition and Small Business Loans: 
Evidence from SBA Lending

Sustainability

Building Solar Gardens

Live Oak Bank is proud to be a partner to 

About two hours west of Minneapolis, a crop of 

renewable energy and other sustainability-

solar panels developed and managed by Live 

focused businesses across the country. We 

Oak borrower United States Solar Corporation 

commit to lead by example, recognizing that 

sits above a plot of wildflowers. The Brockway 

good stewardship of resources strengthens 

Solar project pictured below is one of more 

our business while helping our communities. 

than a dozen solar projects that Live Oak has 

Our Energy & Infrastructure team understands 

financed with US Solar in Minnesota. The 1.37 

the nuances associated with the advancement 

MWdc system is located in Clara City and utilizes 

of renewable energy solutions and project 

industry best practices on this and other sites in 

development. There are many exciting projects 

its portfolio by planting the area under the panels 

that closed in 2020 across solar and bioenergy, 

with pollinator-friendly wildflowers – a cost-

and we are proud to support these efforts. 

friendly landscaping solution that also supports 

As we look to the future, we expect to invest 

the environment. Live Oak funded both the 

in a variety of cutting-edge, entrepreneurial 

construction and permanent debt on the site.

businesses ranging from upstream renewable 

energy generation to downstream distribution, 

The electricity generated by the project and 

grid resiliency and energy efficiency, as well 

others like it in the portfolio will be used by a 

as advanced recycling technologies and 

range of residential, faith-based, school and 

companies that help global supply chains shift 

commercial customers as part of Minnesota's 

to sustainability.

community solar garden program.

Powering the Grid in 2020

$291 MILLION
solar lending volume

$97 MILLION
bioenergy lending volume

290
megawatts funded

1.7 MILLION
MMBTU funded

55,000 
househoulds powered

23,000
households powered

Community

Impact Through Cape Fear Collective

While Live Oak Bank serves customers across 

Live Oak seeded the launch of Cape Fear Collective 

all 50 states, our home is Wilmington, NC. We 

(CFC) in 2019 to drive equitable systemic change in 

are committed to giving back to the Cape 

Southeastern North Carolina. Wilmington’s history is 

Fear region and supporting local community-

uniquely filled with entrepreneurism, and like other 

based organizations that are meaningful to our 

southern cities, racial divides. We believe Live Oak 

employees. 

has a bold opportunity to impact our area in ways 

that extend beyond our philanthropic efforts. CFC 

Live Oak was built upon the core principle 

is a nonprofit organization that uses data science to 

that good people and innovation can change 

gain insights, mobilizes private sector capital through 

the world. However, changing the world begins 

impact investing programs, and supports cross-

with improving our local communities and the 

sector collaboration. 

lives of the people in them. Our employees 

are passionate and driven individuals that are 

In 2020 we made a $2.5 million investment with 

connected to many charitable organizations 

CFC to support affordable housing solutions in the 

in the Cape Fear region. We encourage their 

Wilmington region. Live Oak’s investment has been 

involvement in these relationships whenever 

used to acquire 20 residences to address affordable 

possible. Our efforts also double down on 

housing in downtown Wilmington and Pender 

serving the underserved by putting our dollars to 

County. The investment is part of a broader initiative 

work for small business owners in marginalized 

through CFC Ventures, a social impact investment 

communities. We are making social impact 

initiative aimed at raising capital to scale solutions 

investments to scale solutions in affordable 

in affordable housing, workforce development, small 

housing, workforce development, small business 

business growth, and transportation challenges. 

growth, and transportation challenges. These 

are exciting efforts that we hope will change the 

Live Oak is proud to invest in the city we call home, 

trajectory of our community and can be a model 

and we believe that supporting Cape Fear Collective 

for others across the country. 

is an innovative way to positively impact our vital 

local workforce and advance the socio-economic 

GIVE - Giving, Investing, Volunteering & Engaging

status of all the residents of our region.

$1.5 MILLION
donated in 2020

606 HOURS
volunteered in 2020

$2.5 MILLION
2020 social impact investment

Governance

A Note from 

Dr. Tonya Bradford

A diversity of backgrounds and perspectives in company leadership is 

essential to delivering on our commitment to making sound investment 

At Live Oak, corporate 

decisions. Our leadership is guided by a strong code of ethics and rigorous 

governance means 

processes around risk review and mitigation.

Our Board of Directors

James S. “Chip” Mahan III 

William L. Williams III

Tonya W. Bradford

Chairman

Vice-Chairman

Audit & Risk Committee

having a distinct and 

trained lens on the 

long-term success of 

the company. Live Oak 

is doing that in new 

ways these days with a 

more diverse set of eyes 

examining the company’s 

strategic direction. I 

joined Live Oak’s board 

in 2020 as the second 

woman and first person 

Compensation Committee

of color. It is a thrilling 

distinction knowing how 

Live Oak leads in the 

industry. The power of 

a diverse set of voices 

at the board level we 

believe will help drive 

Live Oak’s momentum, 

firmly setting a trajectory 

that will be both 

exhilarating and bold. I 

am glad to be a part of 

this great company along 

with Chip, the board, 

and the rest of the Live 

Oak family in creating a 

landscape where being 

dedicated to the doers 

never wanes.

William H. Cameron

Diane B. Glossman 

Glen F. Hoffsis  

Audit & Risk Committee 

Audit & Risk Committee

Compensation Committee 

Compensation Committee Chair 

Compensation Committee

Nominating & Corporate 
Governance Committee

Nominating & Corporate 
Governance Committee Chair

Nominating & Corporate 
Governance Committee

David G. Lucht

Miltom E. Petty

Neil L. Underwood

Audit & Risk Committee Chair

CAPITAL IS JUST ONE 
WAY WE INVEST IN 
OUR CUSTOMERS

Keeping Our 

Customers Close

Consistent outreach

Deferrals and 6 months of 

SBA 7(a) payments

Ongoing credit assessments

Paycheck Protection 

Program

~11,000 loans disbursed

$1.76 billion originated

~217,000 jobs impacted

738 loans disbursed 

in Wilmington, NC area

8,591 jobs impacted locally

Origination 

Opportunities

Continued to provide capital 

and support through CARES 

Act and Economic Aid Act 

programs to small business 

Amy Wright

Company

BITTY & BEAU'S COFFEE

Locations

WILMINGTON, NC; CHARLESTON, SC; 

SAVANNAH, GA; ANNAPOLIS, MD

Mission

CHANGING THE WAY PEOPLE VALUE OTHERS

Helping Hometown Heroes

The reality of not being able to pay employees was a devastating blow to so many 

American business owners when the pandemic brought our country to a halt. The 

blow felt even sharper to Amy Wright and her employees at Bitty & Beau’s Coffee, 

which was founded in our hometown of Wilmington. The company’s six locations 

are run by people with intellectual and developmental disabilities. Their jobs are 

vitally important because 80% of disabled people are unemployed. So, when 

Live Oak completed its PPP loan for Bitty & Beau’s it was not just a celebration 

of getting a paycheck, it was a validation of their importance to our community 

owners across the country

where their work is more than just a cup of coffee.  

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K 

☒ 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2020 
or 

☐ 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from              to            . 
Commission file number: 001-37497 

LIVE OAK BANCSHARES, INC. 
(Exact name of registrant as specified in its charter) 

North Carolina 
(State or other jurisdiction of incorporation or organization) 

26-4596286 
(I.R.S. Employer Identification No.) 

1741 Tiburon Drive, Wilmington, NC 
(Address of principal executive offices) 

28403 
(Zip Code) 

Title of each class 
Voting Common Stock, no par value per share 

Name of each exchange on which registered 
The NASDAQ Stock Market LLC 

Registrant’s telephone number, including area code: (910) 790-5867 
Securities registered pursuant to Section 12(b) of the Act: 
Trading Symbol(s) 
LOB 

Securities registered pursuant to Section 12(g) of the Act:  None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES  ☒    NO  ☐ 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    YES  ☐    NO  ☒ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days.    YES  ☒    NO  ☐ 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit 
such files).    YES  ☒    NO  ☐ 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth 
company" in Rule 12b-2 of the Exchange Act. 
Large Accelerated Filer 
Non-accelerated Filer 

Smaller Reporting Company 

  Accelerated Filer 

  ☐ 
  ☐  

Emerging growth company 

  ☒ 
  ☐ 
  ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that 
prepared or issued its audit report.  ☒ 
Indicate by check mark whether registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    YES  ☐    NO  ☒ 
The  aggregate  market  value  of  the  voting  and  non-voting  common  stock  held  by  non-affiliates  of  the  registrant  as  of  June  30,  2020,  was 
approximately $442,026,821.  Shares of common stock held by each officer and director have been excluded in that such persons may be deemed to 
be affiliates.  There is no public market for the registrant's non-voting common stock.  For purposes of this calculation, the registrant has assumed 
that the market value of each share of non-voting common stock is equal to a share of voting common stock. 

APPLICABLE ONLY TO CORPORATE REGISTRANTS: 
As of February 24, 2021, there were 41,845,430 shares of the registrant’s voting common stock outstanding and 881,875 shares of the registrant’s 
non-voting common stock outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 
Portions of the registrant's definitive proxy statement for the 2021 Annual Meeting of Shareholders, which the registrant plans to file subsequent to 
the date hereof, are incorporated by reference into Part III.  Portions of the registrant's annual report to shareholders for the year ended December 31, 
2020, which will be posted on the registrant's website subsequent to the date hereof, are incorporated by reference into Part II. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Live Oak Bancshares, Inc. 

Annual Report on Form 10-K 

December 31, 2020 

TABLE OF CONTENTS 

PART I 
Item 1. 

  Business 

Item 1A. 

  Risk Factors 

Item 1B. 

  Unresolved Staff Comments 

Item 2. 

Item 3. 

Item 4. 

PART II 

  Properties 

  Legal Proceedings 

  Mine Safety Disclosures 

Item 5. 

  Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Item 6. 

Item 7. 

Securities 

  Selected Financial Data 

  Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Item 7A. 

  Quantitative and Qualitative Disclosures about Market Risk 

Item 8. 

  Financial Statements and Supplementary Data 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2020 and 2019 

Consolidated Statements of Income for the Years Ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2020, 2019 and 

2018 

Consolidated Statements of Changes in Shareholders’ Equity for the Years Ended December 31, 2020, 

2019 and 2018 

Consolidated Statements of Cash Flows for the Years Ended December 31, 2020, 2019 and 2018 

Notes to Consolidated Financial Statements 

Item 9. 

  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

Item 9A. 

  Controls and Procedures 

Item 9B. 

  Other Information 

PART III 

Item 10. 

  Directors, Executive Officers and Corporate Governance 

Item 11. 

  Executive Compensation 

Item 12. 

  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Item 13. 

  Certain Relationships and Related Transactions, and Director Independence 

Item 14. 

  Principal Accountant Fees and Services 

PART IV 

Item 15. 

  Exhibits and Financial Statement Schedules 

Item 16 

  Form 10-K Summary 

  Signatures 

  Page 

1 

17 

38 

38 

38 

38 

39 

40 

42 

77 

79 

80 

86 

87 

88 

89 

90 

92 

  148 

  148 

  148 

  149 

  149 

  149 

  149 

  149 

  150 

  152 

  153 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Important Note Regarding Forward-Looking Statements 

This  Annual  Report  on  Form  10-K  (this  “Report”)  contains  statements  that  management  believes  are  forward-looking 
statements, within the meaning of the Private Securities Litigation Reform Act of 1995. These statements generally relate to the 
financial condition, results of operations, plans, objectives, future performance or business of Live Oak Bancshares, Inc. (the 
"Company"). They usually can be identified by the use of forward-looking terminology, such as “believes,” “expects,” or “are 
expected to,” “plans,” “projects,” “goals,” “estimates,” “will,” “may,” “should,” “could,” “would,” “continues,” “intends to,” 
“outlook”  or  “anticipates,”  or  variations  of  these  and  similar  words,  or  by  discussions  of  strategies  that  involve  risks  and 
uncertainties. You should not place undue reliance on these statements, as they are subject to risks and uncertainties, including 
but not limited to, those described in this Report. When considering these forward-looking statements, you should keep in mind 
these risks and uncertainties, as well as any cautionary statements management may make. Moreover, you should treat these 
statements as speaking only as of the date they are made and based only on information actually known to the Company at the 
time.  Management  undertakes  no  obligation  to  update  publicly  any  forward-looking  statements,  whether  as  a  result  of  new 
information, future events or otherwise. Forward-looking statements contained in this Report are based on current expectations, 
estimates and projections about the Company’s business, management’s beliefs and assumptions made by management. These 
statements are not guarantees of the Company’s future performance and involve certain risks, uncertainties and assumptions, 
which are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted 
in the forward-looking statements. These risks, uncertainties and assumptions include, without limitation: 

•   deterioration in the financial condition of borrowers resulting in significant increases in the Company’s loan and lease 
losses and provisions for those losses and other adverse impacts to results of operations and financial condition;  

•  

•  

•  

changes  in  Small  Business Administration  ("SBA")  rules,  regulations  and  loan  products,  including  specifically  the 
Section 7(a)  program,  changes  in  SBA  standard  operating  procedures  or  changes  to  the  status  of  Live  Oak  Banking 
Company (the "Bank") as an SBA Preferred Lender;  

changes in rules, regulations or procedures for other government loan programs, including those of the United States 
Department of Agriculture (“USDA”); 

changes  in  interest  rates  that  affect  the  level  and  composition  of  deposits,  loan  demand  and  the  values  of  loan 
collateral, securities, and interest sensitive assets and liabilities;  

•  

the failure of assumptions underlying the establishment of reserves for possible loan and lease losses;  

•  

•  

•  

•  

changes in loan underwriting, credit review or loss reserve policies associated with economic conditions, examination 
conclusions, or regulatory developments;  

the potential impacts of the Coronavirus Disease 2019 (“COVID-19”) pandemic on trade (including supply chains and 
export levels), travel, employee productivity and other economic activities that may have a destabilizing and negative 
effect on financial markets, economic activity and customer behavior; 

a reduction in or the termination of the Company’s ability to use the technology-based platform that is critical to the 
success of the Company’s business model or to develop a next-generation banking platform, including a failure in or a 
breach of the Company’s operational or security systems or those of its third party service providers;  

changes  in  financial  market  conditions,  either  internationally,  nationally  or  locally  in  areas  in  which  the  Company 
conducts  operations,  including  reductions  in  rates  of  business  formation  and  growth,  demand  for  the  Company’s 
products and services, commercial and residential real estate development and prices, premiums paid in the secondary 
market for the sale of loans, and valuation of servicing rights;  

•  

changes in accounting principles, policies, and guidelines applicable to bank holding companies and banking;  

•  

fluctuations in markets for equity, fixed-income, commercial paper and other securities, which could affect availability, 
market liquidity levels, and pricing;  

 
 
•  

the  effects  of  competition  from  other  commercial  banks,  non-bank  lenders,  consumer  finance  companies,  credit 
unions,  securities  brokerage  firms,  insurance  companies,  money  market  and  mutual  funds,  and  other  financial 
institutions  operating  in  the  Company’s  market  area  and  elsewhere,  including  institutions  operating  regionally, 
nationally  and  internationally,  together  with  such  competitors  offering  banking  products  and  services  by  mail, 
telephone and the Internet; 

•  

the Company's ability to attract and retain key personnel;  

•  

changes  in  governmental  monetary  and  fiscal  policies  as  well  as  other  legislative  and  regulatory  changes,  including 
with respect to SBA or USDA lending programs and investment tax credits;  

•  

changes in political and economic conditions, including as a result of the 2020 federal elections;  

•  

•  

the  impact  of  heightened  regulatory  scrutiny  of  financial  products  and  services,  primarily  led  by  the  Consumer 
Financial Protection Bureau and various state agencies;  

the  Company's  ability  to  comply  with  any  requirements  imposed  on  it  by  regulators,  and  the  potential  negative 
consequences that may result;  

•   operational, compliance and other factors, including conditions in local areas in which the Company conducts business 
such as inclement weather or a reduction in the availability of services or products for which loan proceeds will be 
used, that could prevent or delay closing and funding loans before they can be sold in the secondary market;  

•  

the effect of any mergers, acquisitions or other transactions, to which the Company or the Bank may from time to time 
be a party, including management’s ability to successfully integrate any businesses acquired;  

•   other risk factors listed from time to time in reports that the Company files with the SEC, including those described 

under “Risk Factors” in this Report; and  

•  

the Company’s success at managing the risks involved in the foregoing.  

Except  as  otherwise  disclosed,  forward-looking  statements  do  not  reflect:  (i) the  effect  of  any  acquisitions,  divestitures  or 
similar transactions that have not been previously disclosed; (ii) any changes in laws, regulations or regulatory interpretations; 
or (iii) any change in current dividend or repurchase strategies, in each case after the date as of which such statements are made. 
All forward-looking statements speak only as of the date on which such statements are made, and the Company undertakes no 
obligation  to  update  any  statement,  to  reflect  events  or  circumstances  after  the  date  on  which  such  statement  is  made  or  to 
reflect the occurrence of unanticipated events. 

 
 
 
 
Item 1.  BUSINESS 

General 

PART I 

Live  Oak  Bancshares,  Inc.  (collectively  with  its  subsidiaries  including  Live  Oak  Banking  Company,  the  “Company,”  also 
referred  to  as  "our"  and  "we"),  headquartered  in  Wilmington,  North  Carolina,  is  the  bank  holding  company  for  Live  Oak 
Banking  Company  (the  “Bank”  or  "Live  Oak  Bank").    The  Bank  was  incorporated  in  February  2008  as  a  North  Carolina-
chartered  commercial  bank  and  operates  an  established  national  online  platform  for  small  business  lending  and  deposit 
gathering.  Live Oak Bancshares, Inc. was incorporated under the laws of the state of North Carolina on December 18, 2008, 
for the purpose of serving as the bank holding company of Live Oak Bank.  Live Oak Bancshares, Inc. completed its initial 
public offering (“IPO”) in July 2015. 

The Company 

The Company predominantly originates loans partially guaranteed by the U.S. Small Business Administration (the "SBA") and 
to  a  lesser  extent  by  the  USDA  Rural  Energy  for America  Program  ("REAP"), Water and Environmental Program (“WEP”), 
Business & Industry ("B&I") and Community Facilities loan programs.  These loans are to small businesses and professionals 
with  what  the  Company  believes  are  lower  risk  characteristics.  Industries,  or  “verticals,”  on  which  the  Company  focuses  its 
lending efforts are carefully selected. Within these verticals the Company typically retains individuals who possess extensive 
industry-specific experience.  The Company also lends more broadly to select borrowers outside of those verticals. 

In  addition  to  focusing  on  industry  verticals,  the  Company  emphasizes  developing  detailed  knowledge  of  its  customers’ 
businesses.  This  knowledge  is  developed,  in  part,  through  virtual  and/or  regular  visits  with  customers,  wherever  they  are 
located.  These  regular  visits  are  designed  to  foster,  both  for  the  Company  and  for  the  customer,  a  deep  and  personalized 
experience  throughout  the  lending  relationship.    The  Company  has  developed  and  continues  to  refine  a  technology-based 
platform to facilitate providing financial services to the small business community on a national scale, and has leveraged this 
technology to optimize the Company's loan origination process, customer experience, reporting metrics, and servicing activity. 
The  Company  services  customers  efficiently  throughout  the  loan  process  and  monitors  their  performance  by  means  of  the 
technology-based platform without maintaining traditional branch locations. 

For  additional  information  on  the  Company's  business,  financial  performance  and  results  of  operations,  see  “Overview”  and 
“Executive  Summary”  in  Part  II,  Item  7.  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations of this Report. For information on the Company’s financial information about geographic areas, see Part II, Item 8 
of this Report. 

The Company's voting common stock trades on the NASDAQ Global Select Market (“NASDAQ”) under the symbol “LOB.”  
As  of  January 31,  2021,  there  were 276 holders  of  record  of  the  Company's  voting  common  stock. The  Company's  principal 
executive office is located at 1741 Tiburon Drive, Wilmington, North Carolina 28403, telephone number (910) 790-5867. The 
Company maintains a website at www.liveoakbank.com. Documents available on the website include: (i) the Company's Code 
of Ethics and Conflict of Interest Policy; and (ii) charters for the Audit and Risk, Compensation, and Nominating and Corporate 
Governance Committees of the Board of Directors. These documents also are available in print to any shareholder who requests 
a copy. 

In addition, available free of charge through the Company's website is the Annual Report on Form 10-K, Quarterly Reports on 
Form 10-Q,  Current  Reports  on  Form  8-K  and  amendments  to  those  reports  as  soon  as  reasonably  practicable  after 
electronically filing or furnishing such material to the U.S. Securities and Exchange Commission (“SEC”).  These filings are 
also accessible on the SEC’s website at www.sec.gov.  

The Company also will provide without charge a copy of this Report, as well as any documents available on the Company's 
website,  to  any  shareholder  by  mail.  Requests  should  be  sent  to  Live  Oak  Bancshares,  Inc., Attention:  Corporate  Secretary, 
1741 Tiburon Drive, Wilmington, NC 28403. 

1 

 
 
 
Employees and Human Capital Resource Management  

The  Company  operates  on  the  fundamental  philosophy  that  people  are  our  most  valuable  asset,  because  every  person  who 
works for us has the potential to impact our success as well as the success of our customers.  The Company’s employees are the 
source  of  our  deep  industry  and  product  expertise  and  the  embodiment  of  our  culture.    It  is  this  industry  vertical  expertise, 
product  knowledge  and  our  culture  that  differentiate  the  Company  and  allow  us  to  provide  an  unprecedented  customer 
experience and live our mission to fuel the growth of small business across the country and be America’s Small Business Bank.  

As  a  financial  institution,  our  ability  to  attract,  develop  and  retain  highly  qualified  employees  is  critical  to  our  success. The 
Company’s core values of innovation, dedication, ownership, respect and teamwork are pillars of our culture and represent the 
expectations we have of each and every one of our employees. We believe our people provide significant value to our Company 
and its shareholders. 

Demographics 

As of December 31, 2020, the Company had 621 full-time employees, 18 part-time employees and 8 independent contractors.  
None of the Company’s employees are covered by a collective bargaining agreement, and management considers relations with 
employees to be good. 

Diversity and Inclusion  

The Company strives to foster a welcoming, supportive, and equitable environment for diverse employees.  To accomplish this, 
the  Company  focuses  on  engagement,  awareness,  training,  accountability,  education,  and  communication.    During  2020,  the 
Company  offered  implicit  bias  training,  conducted  a  Juneteenth  town  hall  event,  facilitated  and  participated  in  quarterly 
roundtable discussions on topics of diversity, equity and inclusion, and saw the formation of an internal affinity group called 
R.I.S.E. (Responsibility to Identify Solutions & Empower).  The Company’s diversity, equity and inclusion initiatives are both 
internally  and  externally  focused.    Its  commitment  to  providing  and  enhancing  a  support  infrastructure  for  people  with 
underrepresented backgrounds remains a strategic initiative in 2021 and beyond.  The Company intends to continue to identify, 
monitor  and  measure  meaningful  diversity  and  inclusion  goals,  to  continue  to  foster  a  welcoming  environment  through 
education,  communication  and  recruiting  efforts,  and  to  provide  support  so  that  diverse  employees  have  the  resources  and 
relationships they need to be successful and thrive.  

Compensation  

We  believe  that  creating  an  unprecedented  banking  experience  for  small  business  owners  nationwide  through  service  and 
technology will build long-term shareholder value.  To accomplish this, we endeavor to identify, recruit, retain and incentivize 
exceptional  employees.    Our  compensation  policy  is  based  on  the  premise  that  employees  should  receive  fair  and  equitable 
treatment based on their individual contributions to the Company’s profitability and success. We use a combination of fixed and 
incentive pay, including base salary, cash bonus and equity compensation.  We also offer a 401(k) savings plan to qualifying 
employees.  

Our compensation program is intended to motivate employees to successfully execute our mission.  The Company believes that 
the most effective incentive compensation programs strive to achieve the following objectives: 

align compensation with responsibilities and performance;  
align employees’ interests with those of our shareholders; 

• 
• 
•  motivate performance toward the achievement of business objectives; 
• 
•  motivate behaviors to increase long-term profitability while maintaining the Company’s primary commitment to 

clearly communicate compensation policies and structures to employees; 

safety and soundness;  
attract and retain talent and build leadership succession within business units. 

• 

2 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Benefits and Wellness 

As the success of our business is fundamentally connected to the well-being of our people, we offer benefits that support their 
physical,  financial  and  emotional  well-being.  We  provide  our  employees  with  access  to  flexible  and  convenient  insurance 
programs intended to meet their needs and the needs of their families. In addition to robust medical, dental and vision coverage, 
we offer eligible employees dependent care flexible spending accounts, paid time off, employee assistance programs, short-term 
and long-term disability insurance and term life insurance.  

Our  focus  on  employee  wellness  extends  beyond  just  insurance  benefits.    The  Company  provides  access  to  an  intranet  site 
focused  on  physical,  mental,  emotional  and  financial  wellness,  and  at  its Wilmington  headquarters  facility,  an  on-site  health 
clinic  for  employees,  on-site  physical  therapy  appointments,  and  an  on-site  wellness  facility  staffed  with  certified  physical 
trainers and regularly scheduled live and virtual wellness classes.  The Company’s main campus in Wilmington also offers two 
on-site restaurants that provide heart-healthy options and which can cater to specific dietary needs. 

In  response  to  the  COVID-19  pandemic,  we  implemented  changes  that  we  determined  were  in  the  best  interest  of  our 
employees,  as  well  as  the  communities  in  which  we  operate.  These  measures  included  capacity  limits  in  our  buildings, 
temperature check stations at building entryways, mask mandates, and one-way stairways.  In addition, our 100% cloud-based 
operations allowed our employees to transition to a remote working environment with no material effect on our operations or 
customer experience.  We continue to embrace a flexible working arrangement for a majority of our employees. 

Commitment to Values and Ethics 

Along with our core values, we have adopted a Code of Ethics and Conflict of Interest Policy, which set forth expectations and 
guidance for employees to make appropriate decisions. Our Code of Ethics and Conflict of Interest Policy cover topics such as 
conflicts  of  interest,  compliance  with  laws,  appropriate  use  of  company  assets,  protecting  confidential  information,  and 
reporting of violations. Our Code of Ethics and Conflict of Interest Policy reflect our commitment to operating in a fair, honest, 
responsible  and  ethical  manner  and  also  provide  direction  for  reporting  complaints  in  the  event  of  alleged  violations  of  our 
policies. Our executive officers and supervisors maintain “open door” policies, and any form of retaliation is strictly prohibited.  

Professional Development and Training 

We  believe  training  and  professional  development  for  our  employees  has  a  positive  impact  on  employee  retention,  customer 
experience and, ultimately, shareholder value.  The Company has certain training programs and resources in place to meet the 
needs of various roles, skill sets and departments across the Company, including: 

Internally and externally led manager training and professional development; 
Internally led “lunch and learn” meetings for role-specific skills; 

• 
• 
•  Web-based  learning  modules  and  training  for  personal  and  professional  development,  skill-based  learning, 

leadership development and management functions; 

•  Formal cross-department teams tasked with technology, initiative roll-outs and change management; and 
•  Tuition reimbursement for job-specific certifications and required continuing education.  

Communication and Engagement  

We  believe  that  the  Company’s  success  and  the  ultimate  creation  of  long-term  value  for  shareholders  begin  with  employees 
understanding how their work contributes to the Company’s overall strategy.  To this end, we communicate with our workforce 
through a variety of channels and encourage open and direct communication, including:  

•  An annual company-wide “all hands” meeting; 
•  Regularly  scheduled  town  hall  meetings  that  are  led  by  our  key  executives  and  held  quarterly  or  more  often  as 

needed; 

•  Periodic posts from the Bank’s president via our internal enterprise social media network; and 
•  An open-door environment that encourages communication, collaboration and the free-flow of information.  

Collaboration, both within and between business units, is a hallmark of our approach to service delivery and value creation for 
our customers and stakeholders.   

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
Competition 

Commercial  banking  in  the  United  States  is  extremely  competitive.  The  Company  competes  with  national  banking 
organizations, including the largest commercial banks headquartered in the country, all of which have small business lending 
divisions. The Company also competes with other federally and state-chartered financial institutions such as community banks 
and  credit  unions,  finance  and  business  development  companies,  peer-to-peer  and  marketplace  lenders  and  other  non-bank 
lenders.  Many  of  the  Company's  competitors  have  higher  legal  lending  limits  and  are  also  able  to  provide  a  wider  array  of 
services and make greater use of media advertising given their size and resources. 

Despite  the  intense  level  of  competition  among  small  business  lenders,  the  Company  believes  that  it  occupies  a  lending 
category  distinct  from  its  competitors.  One  of  the  Company's  principal  advantages  is  the  technology-based  platform  it  uses, 
which management believes has accelerated the Company's ability to issue proposals, complete credit due diligence, finalize 
commitments  and  improve  the  overall  customer  experience.  The  Company  believes  that  its  personnel  also  provide  a 
competitive  advantage  because  they  include  industry  participants  with  relevant  experience  in  the  Company's  identified 
verticals. 

Subsidiaries 

In addition to the Bank, the Company directly or indirectly held the following wholly owned subsidiaries as of December 31, 
2020: 

•   Canapi Advisors,  LLC,  formed  in  September  2018  for  the  purpose  of  providing  investment  advisory  services  to  a 

series of funds focused on providing venture capital to new and emerging financial technology companies. 

•   Live  Oak  Ventures,  Inc.,  formed  in  August  2016  for  the  purpose  of  investing  in  businesses  that  align  with  the 

Company's strategic initiative to be a leader in financial technology;  

•   Live  Oak  Grove,  LLC,  formed  in  February  2015  for  the  purpose  of  providing  Company  employees  and  business 

visitors an on-site restaurant location at the Company’s Wilmington, North Carolina headquarters; and 

•   Government  Loan  Solutions,  Inc.  (“GLS”),  a  management  and  technology  consulting  firm  that  specializes  in  the 
settlement, accounting, and securitization processes for government guaranteed loans, including loans originated under 
the SBA 7(a) loan program and USDA-guaranteed loans. 

In  2010,  the  Bank  formed  Live  Oak  Number  One,  Inc.,  a  wholly  owned  subsidiary,  to  hold  properties  foreclosed  on  by  the 
Bank.  

In 2018, the Bank formed Live Oak Private Wealth, LLC (“LOPW”), a registered investment advisor that provides high-net-
worth  individuals  and  families  with  strategic  wealth  and  investment  management  services,  and  on April  1,  2020,  it  acquired 
Jolley  Asset  Management,  LLC  (“JAM”)  to  broaden  service  offerings  for  existing  high-net-worth  individuals  and  families, 
attract new clients from an expanded footprint and benefit from economies of scale.   

In  2019,  Live  Oak  Clean  Energy  Financing  LLC  (“LOCEF”)  became  a  subsidiary  of  the  Bank.    LOCEF  was  formed  in 
November  2016  as  a  subsidiary  of  the  Company  for  the  purpose  of  providing  financing  to  entities  for  renewable  energy 
applications.   

504 Fund Advisors, LLC (“504FA”), was formed in June 2013 to serve as the investment advisor to The 504 Fund, a closed-end 
mutual  fund  organized  to  invest  in  SBA  section  504  loans.  During  2019,  504FA  completed  the  transfer  of  its  advisory 
agreement and was dissolved in December 2019.   

Operating Segments 

The Company’s operations are managed along two reportable operating segments consisting of Banking and Fintech.  See the 
sections captioned “Results of Segment Operations” in Item 7 - Management’s Discussion and Analysis of Financial Condition 
and  Results  of  Operations  and  Note 16 - Segments  in  the  notes  to  consolidated  financial  statements  included  in  Item 8  - 
Financial Statements and Supplementary Data elsewhere in this report. 

4 

 
SUPERVISION AND REGULATION 

General 

The  Company  is  subject  to  extensive  regulation  in  connection  with  its  respective  activities  and  operations.  The  framework 
under which the Company is supervised and examined is complex. This framework includes federal and state laws, regulations, 
policy  statements,  guidance,  and  other  interpretative  materials  that  define  the  obligations  and  requirements  for  financial 
institutions.  

Regulations  of  banks  and  their  holding  companies  is  subject  to  continual  revision,  through  legislative  changes,  regulatory 
revisions, and the evolving supervisory objectives of federal and state banking agency examiners and supervisory staff. It is not 
possible to predict the content or timing of changes to the laws and regulations that may impact the business of the Company. 
Any changes to the regulatory framework applicable to the Company could have a material adverse impact on the conditions 
and operations of each entity. 

In  addition  to  the  regulation  and  supervision  summarized  below,  the  Company  is  a  reporting  company  under  the  Securities 
Exchange Act of 1934 (the “Exchange Act”) and is required to file reports with the SEC and otherwise comply with federal 
securities laws.  

The following discussion is not intended to be a complete description of all the activities regulated by U.S. banking laws and 
regulations or of the impact of such laws and regulations on the Company. Rather, it is intended to briefly summarize the legal 
and  regulatory  framework  in  which  the  Company  operates  and  describes  legal  requirements  that  impact  its  businesses  and 
operations. The information set forth below is subject to change. 

Federal Bank Holding Company Regulation and Structure 

As a registered bank holding company, the Company is subject to regulation under the Bank Holding Company Act, or BHCA, 
and to the supervision, examination and reporting requirements of the Board of Governors of the Federal Reserve System (the 
“Federal  Reserve”).  The  Bank  is  a  North  Carolina-chartered  commercial  bank  and  is  subject  to  regulation,  supervision  and 
examination by the Federal Deposit Insurance Corporation, or the FDIC, and the North Carolina Commissioner of Banks, or 
NCCOB. 

The BHCA requires every bank holding company to obtain the prior approval of the Federal Reserve before: 

•  

it  may  acquire  direct  or  indirect  ownership  or  control  of  any  voting  shares  of  any  bank  if,  after  the  acquisition,  the 
bank holding company will directly or indirectly own or control more than 5% of the voting shares of the bank; 

•  

it or any of its subsidiaries, other than a bank, may acquire all or substantially all of the assets of any bank; or 

•  

it may merge or consolidate with any other bank holding company. 

The BHCA further provides that the Federal Reserve may not approve any transaction that would result in a monopoly or that 
would  substantially  lessen  competition  in  the  banking  business,  unless  the  public  interest  in  meeting  the  needs  of  the 
communities to be served outweighs the anti-competitive effects. The Federal Reserve is also required to consider the financial 
and  managerial  resources  and  future  prospects  of  the  bank  holding  companies  and  banks  involved  and  the  convenience  and 
needs  of  the  communities  to  be  served.  Consideration  of  financial  resources  generally  focuses  on  capital  adequacy,  and 
consideration of convenience and needs issues focuses, in part, on the performance under the Community Reinvestment Act of 
1977, both of which are discussed elsewhere in more detail. 

Subject to various exceptions, the BHCA and the Change in Bank Control Act, together with related regulations, require Federal 
Reserve  approval  prior  to  any  person  or  company  acquiring  “control”  of  a  bank  holding  company.  Control  is  conclusively 
presumed to exist if a person or company acquires 25% or more of any class of voting securities of a bank holding company. 
Control is also presumed to exist, although rebuttable, if a person or company acquires 10% or more, but less than 25%, of any 
class of voting securities and either: 

•  

the bank holding company has securities registered under Section 12 of the Exchange Act; or 

•   no other person owns a greater percentage of that class of voting securities immediately after the transaction. 

5 

 
Live Oak Bancshares, Inc.’s voting common stock is registered under Section 12 of the Exchange Act. The regulations provide 
a procedure for challenging rebuttable presumptions of control. 

On April 1, 2020, the Federal Reserve’s final rule revising the “controlling influence” prong of its “control” rules promulgated 
under  the  BHCA  became  effective.  The  final  rule  largely  reaffirms  the  Federal  Reserve’s  existing  framework  for  analyzing 
“controlling influence” but with some new rules for presumptions of control for investments in and by banking organizations 
that  represent  more  than  4.9%  and  less  than  24.9%  of  control  over  any  class  of  voting  securities.  By  codifying  the  Federal 
Reserve’s  presumptions  used  in  making  control  determinations,  the  final  rule  provides  greater  transparency  on  the  types  on 
relationships  that  the  Federal  Reserve  generally  views  as  supporting  a  facts-and-circumstances  determination  that  one  entity 
controls another. The final rule applies to questions of control under the BHCA, but does not extend to the Change in Bank 
Control Act.  

The BHCA generally prohibits a bank holding company from retaining direct or indirect ownership or control of any voting 
shares of any company which is not a bank or bank holding company or engaging in activities other than banking, managing or 
controlling banks or other permissible subsidiaries and acquiring or retaining direct or indirect control of any company engaged 
in  any  activities  other  than  activities  closely  related  to  banking  or  managing  or  controlling  banks.  In  determining  whether  a 
particular  activity  is  permissible,  the  Federal  Reserve  considers  whether  performing  the  activity  can  be  expected  to  produce 
benefits  to  the  public  that  outweigh  possible  adverse  effects,  such  as  undue  concentration  of  resources,  decreased  or  unfair 
competition,  conflicts  of  interest  or  unsound  banking  practices. The  Federal  Reserve  has  the  power  to  order  a  bank  holding 
company  or  its  subsidiaries  to  terminate  any  activity  or  control  of  any  subsidiary  when  the  continuation  of  the  activity  or 
control  constitutes  a  serious  risk  to  the  financial  safety,  soundness  or  stability  of  any  bank  subsidiary  of  that  bank  holding 
company. 

Under the BHCA, a bank holding company may file an election with the Federal Reserve to be treated as a financial holding 
company and engage in an expanded list of financial activities. The election must be accompanied by a certification that all of 
the  company’s  insured  depository  institution  subsidiaries  are  “well  capitalized”  and  “well  managed.”  Additionally,  the 
Community  Reinvestment  Act  of  1977  rating  of  each  subsidiary  bank  must  be  satisfactory  or  better.  If,  after  becoming  a 
financial  holding  company  and  undertaking  activities  not  permissible  for  a  bank  holding  company,  the  company  fails  to 
continue to meet any of the prerequisites for financial holding company status, the company must enter into an agreement with 
the  Federal  Reserve  to  comply  with  all  applicable  capital  and  management  requirements.  If  the  company  does  not  return  to 
compliance within 180 days, the Federal Reserve may order the company to divest its subsidiary banks or the company may 
discontinue  or  divest  investments  in  companies  engaged  in  activities  permissible  only  for  a  bank  holding  company  that  has 
elected to be treated as a financial holding company. Live Oak Bancshares, Inc. filed an election and became a financial holding 
company in 2016. 

Under Federal Reserve policy and as codified by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, or 
the  Dodd-Frank  Act,  the  Company  is  expected  to  act  as  a  source  of  financial  strength  for  Live  Oak  Bank  and  to  commit 
resources to support Live Oak Bank. This support may be required at times when the Company might not be inclined to provide 
it or it might not be in the Company's best interests or the best interests of its shareholders. In addition, any capital loans made 
by the Company to Live Oak Bank will be repaid only after Live Oak Bank’s deposits and various other obligations are repaid 
in full. 

Live  Oak  Bank  is  also  subject  to  numerous  state  and  federal  statutes  and  regulations  that  affect  its  business,  activities  and 
operations  and  it  is  supervised  and  examined  by  state  and  federal  bank  regulatory  agencies.  The  FDIC  and  the  NCCOB 
regularly  examine  the  operations  of  Live  Oak  Bank  and  are  given  the  authority  to  approve  or  disapprove  mergers, 
consolidations, the establishment of branches and similar corporate actions. These agencies also have the power to prevent the 
continuance or development of unsafe or unsound banking practices or other violations of law. 

Bank Merger Act 

Section 18(c)  of  the  Federal  Deposit  Insurance Act,  popularly  known  as  the  “Bank  Merger Act,”  requires  the  prior  written 
approval of appropriate federal bank regulatory agencies before any bank may (i) merge or consolidate with, (ii) purchase or 
otherwise acquire the assets of, or (iii) assume the deposit liabilities of, another bank if the resulting institution is to be a state 
nonmember bank. 

6 

 
The Bank Merger Act prohibits the applicable federal bank regulatory agency from approving any proposed merger transaction 
that would result in a monopoly, or would further a combination or conspiracy to monopolize or to attempt to monopolize the 
business  of  banking  in  any  part  of  the  United  States.  Similarly,  the  Bank  Merger Act  prohibits  the  applicable  federal  bank 
regulatory  agency  from  approving  a  proposed  merger  transaction  whose  effect  in  any  section  of  the  country  may  be 
substantially to lessen competition, or to tend to create a monopoly, or which in any other manner would be in restraint of trade. 
An exception may be made in the case of a merger transaction whose effect would be to substantially lessen competition, tend 
to create a monopoly, or otherwise restrain trade, if the applicable federal bank regulatory agency finds that the anticompetitive 
effects  of  the  proposed  transaction  are  clearly  outweighed  in  the  public  interest  by  the  probable  effect  of  the  transaction  in 
meeting the convenience and needs of the community to be served. 

In  every  proposed  merger  transaction,  the  applicable  federal  bank  regulatory  agency  must  also  consider  the  financial  and 
managerial  resources  and  future  prospects  of  the  existing  and  proposed  institutions,  the  convenience  and  needs  of  the 
community  to  be  served,  and  the  effectiveness  of  each  insured  depository  institution  involved  in  the  proposed  merger 
transaction in combating money-laundering activities, including in overseas branches. 

State Law 

Live  Oak  Bank  is  subject  to  extensive  supervision  and  regulation  by  the  NCCOB. The  NCCOB  oversees  state  laws  that  set 
specific requirements for bank capital and that regulate deposits in, and loans and investments by, banks, including the amounts, 
types, and in some cases, rates. The NCCOB supervises and performs periodic examinations of North Carolina-chartered banks 
to assure compliance with state banking statutes and regulations, and banks are required to make regular reports to the NCCOB 
describing  in  detail  their  resources,  assets,  liabilities,  and  financial  condition.  Among  other  things,  the  NCCOB  regulates 
mergers  and  consolidations  of  North  Carolina  state-chartered  banks,  capital  requirements  for  banks,  loans  to  officers  and 
directors, payment of dividends, record keeping, types and amounts of loans and investments, and the establishment, relocation, 
and closing of branches. 

The NCCOB has extensive enforcement authority over North Carolina banks. Such authority includes the ability to issue cease-
and-desist orders and to seek civil money penalties. The NCCOB may also take possession of a North Carolina bank in various 
circumstances, including for a violation of its charter or of applicable laws, operating in an unsafe and unsound manner, or as a 
result of an impairment of its capital, and may appoint a receiver. 

The  Company  is  also  required  to  maintain  registration  as  a  bank  holding  company  with  the  NCCOB.  Subject  to  certain 
exceptions,  the  Company  may  not  acquire  control  over  another  bank  or  bank  holding  company  or  consummate  a  merger  or 
other combination transaction with another company without the prior approval of the NCCOB. The NCCOB also has authority 
to assert civil money penalties against a holding company if the NCCOB determines such holding company to be in violation of 
any banking laws and the holding company fails to comply with an NCCOB order to cease and desist from such violations of 
law. 

The primary state banking laws to which the Company and the Bank are subject are set forth in Chapters 53C and 53 of the 
North Carolina General Statutes.  The North Carolina Business Corporation Act is also applicable to the Company as a North 
Carolina business corporation and to the Bank as a North Carolina banking corporation. 

Payment of Dividends and Other Restrictions 

The  Company  is  a  legal  entity  separate  and  distinct  from  the  Bank. While  there  are  various  legal  and  regulatory  limitations 
under federal and state law on the extent to which banks can pay dividends or otherwise supply funds to holding companies, a 
principal  source  of  cash  revenues  for  the  Company  is  dividends  from  the  Bank.  The  relevant  federal  and  state  regulatory 
agencies have authority to prohibit a state bank or bank holding company, which would include the Bank and the Company, 
from  engaging  in  what,  in  the  opinion  of  such  regulatory  body,  constitutes  an  unsafe  or  unsound  practice  in  conducting  its 
business. The payment of dividends could, depending upon the financial condition of a bank, be deemed to constitute an unsafe 
or unsound practice in conducting its business. 

North Carolina commercial banks, such as Live Oak Bank, are subject to legal limitations on the amounts of dividends they are 
permitted  to  pay.  Specifically,  an  insured  depository  institution,  such  as  Live  Oak  Bank,  is  prohibited  from  making  capital 
distributions,  including  the  payment  of  dividends,  if,  after  making  such  distribution,  the  institution  would  become 
“undercapitalized” (as such term is defined in the applicable law and regulations). 

7 

 
The  Federal  Reserve  has  issued  a  policy  statement  on  the  payment  of  cash  dividends  by  bank  holding  companies,  which 
expresses the Federal Reserve’s view that a bank holding company should pay cash dividends only to the extent that the holding 
company’s net income for the past four quarters is sufficient to cover both the cash dividends and a rate of earnings retention 
that is consistent with the holding company’s capital needs, asset quality and overall financial condition. The Federal Reserve 
has  also  indicated  that  it  would  be  inappropriate  for  a  holding  company  experiencing  serious  financial  problems  to  borrow 
funds  to  pay  dividends.  Furthermore,  under  the  prompt  corrective  action  regulations  adopted  by  the  Federal  Reserve,  the 
Federal  Reserve  may  prohibit  a  bank  holding  company  from  paying  any  dividends  if  any  of  the  holding  company’s  bank 
subsidiaries are classified as undercapitalized. 

A  bank  holding  company  is  required  to  give  the  Federal  Reserve  prior  written  notice  of  any  purchase  or  redemption  of  its 
outstanding  equity  securities  if  the  gross  consideration  for  the  purchase  or  redemption,  when  combined  with  the  net 
consideration  paid  for  all  such  purchases  or  redemptions  during  the  preceding  12  months,  is  equal  to  10%  or  more  of  its 
consolidated net worth. The Federal Reserve may disapprove such a purchase or redemption if it determines that the proposal 
would constitute an unsafe or unsound practice or would violate any law, regulation, Federal Reserve order or any condition 
imposed by, or written agreement with, the Federal Reserve. 

Capital Adequacy 

General.  The Company must comply with the Federal Reserve’s established capital adequacy standards, and Live Oak Bank is 
required  to  comply  with  the  capital  adequacy  standards  established  by  the  FDIC. The  Federal  Reserve  has  promulgated  two 
basic measures of capital adequacy for bank holding companies: a risk-based measure and a leverage measure. A bank holding 
company must satisfy all applicable capital standards to be considered in compliance. 

The risk-based capital standards are designed to make regulatory capital requirements sensitive to differences in risk profiles 
among  banks  and  bank  holding  companies,  account  for  off-balance-sheet  exposure  and  minimize  disincentives  for  holding 
liquid assets. 

Assets and off-balance-sheet items are assigned to broad risk categories, each with appropriate weights. The resulting capital 
ratios  represent  capital  as  a  percentage  of  total  risk-weighted  assets  and  off-balance-sheet  items.  Under  applicable  capital 
standards, the minimum risk-based capital ratios are a common equity Tier 1 capital to risk-weighted assets ratio of 4.5%, a Tier 
1  capital  to  risk-weighted  assets  ratio  of  6%,  and  a  total  capital  to  risk-weighted  assets  ratio  of  8%.  In  addition,  to  avoid 
restrictions on capital distributions and discretionary bonus payments, the Company and the Bank are required to meet a capital 
conservation buffer of common equity Tier 1 capital in addition to the minimum common equity Tier 1 capital ratio. The capital 
conservation buffer is set at a ratio of 2.5% common equity Tier 1 capital to risk-weighted assets, which sits “on top” of the 
4.5% minimum common equity Tier 1 to risk-weighted assets ratio. Common equity Tier 1 capital is predominantly composed 
of retained earnings and common stock instruments (that meet strict delineated criteria), net of treasury stock, and after making 
necessary capital deductions and adjustments. Tier 1 capital is composed of common equity Tier 1 capital plus Additional Tier 1 
capital, which consists of noncumulative perpetual preferred stock and similar instruments meeting specified eligibility criteria 
and  “TARP”  preferred  stock  and  other  instruments  issued  under  the  Emergency  Economic  Stabilization Act  of  2008.  Total 
capital is composed of Tier 1 capital plus Tier 2 capital, which consists of subordinated debt with a minimum original maturity 
of at least five years and a limited amount of loan loss reserves. 

At December 31, 2020, the Company's risk-based capital ratios, as calculated under applicable capital standards were 12.15%  
common equity Tier 1 capital to risk weighted assets, 12.15% Tier 1 capital to risk weighted assets, and 13.39% total capital to 
risk weighted assets. 

In  addition,  the  Federal  Reserve  has  established  minimum  leverage  ratio  guidelines  for  bank  holding  companies.  These 
guidelines provide for a minimum ratio of Tier 1 capital to average total on-balance sheet assets, less goodwill and certain other 
intangible  assets,  of  4%  for  bank  holding  companies.  The  Company’s  ratio  at  December 31,  2020  was  8.40%  compared  to 
10.65%  at  December 31,  2019.  The  guidelines  also  provide  that  bank  holding  companies  experiencing  internal  growth  or 
making acquisitions will be expected to maintain strong capital positions substantially above the minimum supervisory levels 
without significant reliance on intangible assets. Furthermore, the Federal Reserve has indicated that it will consider a “tangible 
Tier 1 Capital leverage ratio” and other indications of capital strength in evaluating proposals for expansion or new activities. 

Failure  to  meet  capital  guidelines  could  subject  a  bank  to  a  variety  of  enforcement  remedies,  including  issuance  of  a  capital 
directive,  the  termination  of  deposit  insurance  by  the  FDIC,  a  prohibition  on  taking  brokered  deposits  and  certain  other 
restrictions  on  its  business. As  described  below,  the  FDIC  can  impose  substantial  additional  restrictions  upon  FDIC-insured 
depository institutions that fail to meet applicable capital requirements. 

8 

 
Prompt Corrective Action.  The Federal Deposit Insurance Act, or FDI Act, requires the federal bank regulatory agencies to take 
“prompt  corrective  action”  if  a  depository  institution  does  not  meet  minimum  capital  requirements. The  FDI Act  establishes 
five  capital  tiers:  “well  capitalized,”  “adequately  capitalized,”  “undercapitalized,”  “significantly  undercapitalized”  and 
“critically undercapitalized.” A depository institution’s capital tier will depend upon how its capital levels compare to various 
relevant capital measures and certain other factors, as established by regulation. 

An institution may be downgraded to, or deemed to be in, a capital category that is lower than is indicated by its capital ratios if 
it is determined to be in an unsafe or unsound condition or if it receives an unsatisfactory examination rating with respect to 
certain  matters.  As  of  December 31,  2020,  Live  Oak  Bank  had  capital  levels  that  qualify  as  “well  capitalized”  under  the 
applicable regulations. 

The FDI Act generally prohibits an FDIC-insured bank from making a capital distribution (including payment of a dividend) or 
paying any management fee to its holding company if the bank is or would thereafter be “undercapitalized.” “Undercapitalized” 
banks  are  subject  to  growth  limitations  and  are  required  to  submit  a  capital  restoration  plan. The  federal  regulators  may  not 
accept a capital restoration plan without determining, among other things, that the plan is based on realistic assumptions and is 
likely to succeed in restoring the bank’s capital. In addition, for a capital restoration plan to be acceptable, the bank’s parent 
holding company must guarantee that the institution will comply with such capital restoration plan until the institution has been 
adequately  capitalized  on  average  during  each  of  four  consecutive  calendar  quarters.  The  aggregate  liability  of  the  parent 
holding company under such guaranty is limited to the lesser of: (i) an amount equal to 5% of the bank’s total assets at the time 
it became “undercapitalized”; and (ii) the amount which is necessary (or would have been necessary) to bring the institution 
into compliance with all capital standards applicable with respect to such institution as of the time it fails to comply with the 
plan. If a bank fails to submit an acceptable plan, it is treated as if it is “significantly undercapitalized.” 

“Significantly undercapitalized” insured banks may be subject to a number of requirements and restrictions, including orders to 
sell  sufficient  voting  stock  to  become  “adequately  capitalized,”  requirements  to  reduce  total  assets,  cease  receipt  of  deposits 
from correspondent banks, or dismiss directors or officers, and restrictions on interest rates paid on deposits, compensation of 
executive officers, and capital distributions by the parent holding company. “Critically undercapitalized” institutions are subject 
to the appointment of a receiver or conservator, may not make any payment of principal or interest on certain subordinated debt, 
extend credit for a highly leveraged transaction, or enter into any material transaction outside the ordinary course of business.  

A bank that is not “well capitalized” is also subject to certain limitations relating to brokered deposits. If a bank is not well-
capitalized, it cannot accept brokered deposits without prior FDIC approval. Even if approved, rate restrictions will govern the 
rate the institution may pay on the brokered deposits. In addition, a bank that is less than well-capitalized generally cannot offer 
an effective yield in excess of 75 basis points over the “national rate” (as defined below) paid on deposits (including brokered 
deposits, if approval is granted for the bank to accept them) of comparable size and maturity. The “national rate” is defined as a 
simple  average  of  rates  paid  by  insured  depository  institutions  and  branches  for  which  data  are  available  and  is  published 
weekly by the FDIC. Institutions subject to the restrictions that believe they are operating in an area where the rates paid on 
deposits are higher than the “national rate” can use the local market to determine the prevailing rate if they seek and receive a 
determination from the FDIC that it is operating in a high rate area. Regardless of the determination, institutions must use the 
national rate to determine conformance for all deposits outside their market area. 

Basel  III.    The  regulatory  capital  framework  under  which  the  Company  and  Live  Oak  Bank  operate  changed  in  significant 
respects as a result of the Dodd-Frank Act and other regulations, including the separate regulatory capital requirements put forth 
by the Basel Committee on Banking Supervision, commonly known “Basel III.” 

In July 2013, the Federal Reserve, FDIC and Office of the Comptroller of the Currency approved final rules that established an 
integrated regulatory capital framework that addressed shortcomings in certain capital requirements. The rules implemented in 
the  United  States  the  Basel  III  regulatory  capital  reforms  from  the  Basel  Committee  on  Banking  Supervision  and  certain 
changes required by the Dodd-Frank Act. These rules have applied to the Company since 2015.  Compliance by the Company 
and the Bank with these capital requirements affects their respective operations by increasing the amount of capital required to 
conduct operations. 

9 

 
Community  Bank  Leverage  Ratio.    As  discussed  below,  in  2018,  the  Economic  Growth,  Regulatory  Relief,  and  Consumer 
Protection Act (“EGRRCPA”) became law, which directed the federal banking agencies to develop a community bank leverage 
ratio  (“CBLR”)  of  not  less  than  8  percent  and  not  more  than  10  percent  for  qualifying  community  banking  organizations.  
EGRRCPA defines a qualifying community banking organization as a depository institution or depository institution holding 
company with total consolidated assets of less than $10 billion, which would include the Company and the Bank.  A qualifying 
community  banking  organization  that  exceeds  the  CBLR  level  established  by  the  agencies  is  considered  to  have  met:  (i)  the 
generally  applicable  leverage  and  risk-based  capital  requirements  under  the  agencies’  capital  rule;  (ii)  the  capital  ratio 
requirements in order to be considered well capitalized under the agencies’ prompt corrective action framework (in the case of 
insured  depository  institutions);  and  (iii)  any  other  applicable  capital  or  leverage  requirements.    Section  201  of  EGRRCPA 
defines the CBLR as the ratio of a banking organization’s CBLR tangible equity to its average total consolidated assets, both as 
reported on the banking organization’s applicable regulatory filing.   

In 2019, the FDIC passed a final rule on the CBLR, setting the minimum required CBLR at 9 percent.  The rule went into effect 
in 2020.  Under the final rule, a qualifying community banking organization may elect to use the CBLR framework if its CBLR 
is greater than 9 percent.  A qualifying community banking organization that has chosen the proposed framework is not required 
to calculate the existing risk-based and leverage capital requirements.  A bank is also considered to have met the capital ratio 
requirements  to  be  well  capitalized  for  the  agencies’  prompt  corrective  action  rules  provided  it  has  a  CBLR  greater  than  9 
percent.  The Company has not elected to implement the CBLR framework at this time. 

Acquisitions 

The Company must comply with numerous laws related to any potential acquisition activity. Under the BHCA, a bank holding 
company may not directly or indirectly acquire ownership or control of more than 5% of the voting shares or substantially all of 
the assets of any bank or merge or consolidate with another bank holding company without the prior approval of the Federal 
Reserve. The  acquisition  of  non-banking  companies  is  also  regulated  by  the  Federal  Reserve.  Current  federal  law  authorizes 
interstate acquisitions of banks and bank holding companies without geographic limitation. Furthermore, a bank headquartered 
in one state is authorized to merge with a bank headquartered in another state, as long as neither of the states has opted out of 
such interstate merger authority prior to such date, and subject to any state requirement that the target bank shall have been in 
existence and operating for a minimum period of time, not to exceed five years, and to certain deposit market-share limitations. 
After a bank has established branches in a state through an interstate merger transaction, the bank may establish and acquire 
additional  branches  at  any  location  in  the  state  where  a  bank  headquartered  in  that  state  could  have  established  or  acquired 
branches under applicable federal or state law. Additionally, under the Dodd-Frank Act, banks are permitted to open a de novo 
branch in any state if that state would permit a bank organized in that state to open a branch. 

Restrictions on Affiliate Transactions 

Sections 23A and 23B of the Federal Reserve Act establish parameters for a bank to conduct “covered transactions” with its 
affiliates, with the objective of limiting risk to the insured bank. Generally, Sections 23A and 23B (i) limit the extent to which 
the  bank  or  its  subsidiaries  may  engage  in  “covered  transactions”  with  any  one  affiliate  to  an  amount  equal  to  10%  of  such 
bank’s capital stock and surplus, and limit the aggregate of all such transactions with all affiliates to an amount equal to 20% of 
such  capital  stock  and  surplus  and  (ii) require  that  all  such  transactions  be  on  terms  substantially  the  same,  or  at  least  as 
favorable, to the bank or subsidiary as those that would be provided to a non-affiliate. The term “covered transaction” includes 
the making of loans to the affiliate, purchase of assets from the affiliate, issuance of a guaranty on behalf of the affiliate and 
several other types of transactions. 

The Dodd-Frank Act imposed additional restrictions on transactions between affiliates by amending these two sections of the 
Federal Reserve Act. Under the Dodd-Frank Act, restrictions on transactions with affiliates are enhanced by (i) including among 
“covered  transactions”  transactions  between  bank  and  affiliate-advised  investment  funds;  (ii) including  among  “covered 
transactions”  transactions  between  a  bank  and  an  affiliate  with  respect  to  securities  repurchase  agreements  and  derivatives 
transactions; (iii) adopting stricter collateral rules; and (iv) imposing tighter restrictions on transactions between banks and their 
financial subsidiaries. 

FDIC Insurance Assessments 

The Bank’s deposits are insured by the FDIC.  The standard FDIC insurance coverage amount is $250,000 per depositor.  The 
FDIC maintains its Deposit Insurance Fund, or DIF, for the purposes of (1) insuring the deposits and protecting the depositors 
of insured banks and (2) resolving failed banks.  The DIF is funded mainly through quarterly assessments on insured banks, but 
also receives interest income on securities.  The DIF is reduced by loss provisions associated with failed banks and by FDIC 
operating expenses.   

10 

 
The FDIC imposes a risk-based deposit insurance premium assessment on member institutions in order to maintain the DIF.  
The assessment rates for an insured depository institution vary according to the level of risk incurred in its activities, which for 
established small institutions like the Bank (i.e., those institutions with less than $10 billion in assets and insured for five years 
or more), is generally determined by reference to the institution’s supervisory ratings.  The assessment rate schedule can change 
from time to time, at the discretion of the FDIC, subject to certain limits. Live Oak Bank’s insurance assessments during 2020 
and 2019 were $7.5 million and $3.4 million, respectively. The FDIC may terminate insurance of deposits upon a finding that 
an institution has engaged in unsafe and unsound practices, is in an unsafe or unsound condition to continue operations, or has 
violated any applicable law, regulation, rule, order or condition imposed by the FDIC. 

The Dodd-Frank Act expanded the base for FDIC insurance assessments, requiring that assessments be based on the average 
consolidated  total  assets  less  tangible  equity  capital  of  a  financial  institution.  In  2011,  the  FDIC  approved  a  final  rule  to 
implement  the  foregoing  provision  of  the  Dodd-Frank  Act.  Among  other  things,  the  final  rule  revised  the  assessment  rate 
schedule to provide initial base assessment rates ranging from 5 to 35 basis points, subject to adjustments which could increase 
or decrease the total base assessment rates. The FDIC has three possible adjustments to an institution’s initial base assessment 
rate: (1) a decrease of up to five basis points (or 50% of the initial base assessment rate) for long-term unsecured debt, including 
senior unsecured debt (other than debt guaranteed under the Temporary Liquidity Guarantee Program) and subordinated debt; 
(2) an increase for holding long-term unsecured or subordinated debt issued by other insured depository institutions known as 
the  Depository  Institution  Debt  Adjustment;  and  (3) for  institutions  not  well  rated  and  well  capitalized,  an  increase  not  to 
exceed 10 basis points for brokered deposits in excess of 10 percent of domestic deposits. 

The law also gives the FDIC enhanced discretion to set assessment rate levels.  A significant increase in insurance premiums 
would  likely  have  an  adverse  effect  on  the  operating  expenses  and  results  of  operations  of  the  Company  and  the  Bank.  
Management cannot predict what insurance assessment rates will be in the future.   

Privacy 

Financial institutions are required by the Gramm-Leach-Bliley Financial Services Modernization Act of 1999 to disclose their 
policies for collecting and protecting confidential customer information. Customers generally may prevent financial institutions 
from sharing personal financial information with nonaffiliated third parties except for third parties that market the institutions’ 
own  products  and  services. Additionally,  financial  institutions  generally  may  not  disclose  consumer  account  numbers  to  any 
nonaffiliated  third  party  for  use  in  telemarketing,  direct  mail  marketing  or  other  marketing  through  electronic  mail  to 
consumers. The Bank has established a privacy policy that it believes promotes compliance with these federal requirements. In 
addition,  certain  state  laws  could  potentially  impact  the  Bank’s  operations,  including  those  related  to  applicable  notification 
requirements when unauthorized access to customers’ nonpublic personal information has occurred. 

Federal Home Loan Bank System 

The Federal Home Loan Bank, or FHLB, System consists of 12 district FHLBs subject to supervision and regulation by the 
Federal Housing Finance Agency, or FHFA.  The FHLBs provide a central credit facility primarily for member institutions.  As 
a member of the FHLB of Atlanta, the Bank is required to acquire and hold shares of capital stock in the FHLB of Atlanta. The 
Bank was in compliance with this requirement with investment in FHLB of Atlanta stock of $4.3 million at December 31, 2020. 
The  FHLB  of Atlanta  serves  as  a  reserve  or  central  bank  for  its  member  institutions  within  its  assigned  district.  It  is  funded 
primarily from proceeds derived from the sale of consolidated obligations of the FHLB System. It offers advances to members 
in accordance with policies and procedures established by the FHFA and the Board of Directors of the FHLB of Atlanta.  Long-
term advances may only be made for the purpose of providing funds for residential housing finance, small businesses, small 
farms and small agribusinesses. 

Community Reinvestment Act 

The  Community  Reinvestment Act  requires  federal  bank  regulatory  agencies  to  encourage  financial  institutions  to  meet  the 
credit  needs  of  low  and  moderate-income  borrowers  in  their  local  communities. An  institution’s  size  and  business  strategy 
determines  the  type  of  examination  that  it  will  receive.  Large,  retail-oriented  institutions  are  examined  using  a  performance-
based lending, investment and service test. Small institutions are examined using a streamlined approach. All institutions may 
opt to be evaluated under a strategic plan formulated with community input and pre-approved by the bank regulatory agency. 

11 

 
The  Community  Reinvestment Act  regulations  provide  for  certain  disclosure  obligations.  Each  institution  must  post  a  notice 
advising the public of its right to comment to the institution and its regulator on the institution’s Community Reinvestment Act 
performance and to review the institution’s Community Reinvestment Act public file. Each lending institution must maintain 
for public inspection a file that includes a listing of branch locations and services, a summary of lending activity, a map of its 
communities  and  any  written  comments  from  the  public  on  its  performance  in  meeting  community  credit  needs.  The 
Community Reinvestment Act requires public disclosure of the regulators’ written Community Reinvestment Act evaluations of 
financial institutions. This promotes enforcement of Community Reinvestment Act requirements by providing the public with 
the status of a particular institution’s community reinvestment record. 

The Community Reinvestment Act agreements with private parties must be disclosed and annual Community Reinvestment Act 
reports relating to such agreements must be made available to a bank’s primary federal regulator. A bank holding company will 
not be permitted to become a financial holding company and no new activities authorized under the Gramm-Leach-Bliley Act 
may be commenced by a holding company or by a bank financial subsidiary if any of its bank subsidiaries received less than a 
satisfactory Community Reinvestment Act rating in its latest Community Reinvestment Act examination. 

The Volcker Rule 

Under  provisions  of  the  Dodd-Frank Act  referred  to  as  the  “Volcker  Rule,”  certain  limitations  are  placed  on  the  ability  of 
insured depository institutions and their affiliates to engage in sponsoring, investing in and transacting with certain investment 
funds, including hedge funds and private equity funds. The Volcker Rule also places restrictions on proprietary trading, which 
could impact certain hedging activities. The Volcker Rule became fully effective in 2015, and banking entities had until 2017, 
to divest certain legacy investments in covered funds.  The Federal Reserve, Office of the Comptroller of Currency, FDIC, SEC, 
and Commodity Futures Trading Commission finalized amendments to the Volcker Rule in 2019, which relate primarily to the 
Volcker  Rule’s  proprietary  trading  and  compliance  program  requirements.    These  amendments  to  the  Volcker  Rule  became 
effective  in  2020,  with  compliance  required  by  January  1,  2021. The  amendments  do  not  change  the Volcker  Rule’s  general 
prohibitions, but they offer certain clarifications and a simplified approach to compliance. In June 2020, the agencies finalized 
further  amendments  to  the  Volcker  Rule's  funds  provisions,  which  clarify  key  definitions  and  add  new,  and  modify  certain 
existing, exclusions from the definition of covered fund. Further, pursuant to EGRRCPA enacted in 2018 and discussed below, 
community  banks  are  excluded  from  the  restrictions  of  the  Volcker  Rule  if  (i)  the  community  bank,  and  every  entity  that 
controls it, has total consolidated assets equal to or less than $10 billion and (ii) trading assets and liabilities of the community 
bank, and every entity that controls it, are equal to or less than five percent of its total consolidated assets.  The Company and 
Live Oak Bank are currently below these thresholds and thus exempt from the Volcker Rule. 

USA PATRIOT Act 

The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 
2001, or the USA PATRIOT Act, required each financial institution: (i) to establish an anti-money laundering program; (ii) to 
establish  due  diligence  policies,  procedures  and  controls  with  respect  to  its  private  banking  accounts  involving  foreign 
individuals  and  certain  foreign  banks;  and  (iii) to  avoid  establishing,  maintaining,  administering  or  managing  correspondent 
accounts in the United States for, or on behalf of, foreign banks that do not have a physical presence in any country. The USA 
PATRIOT  Act  also  required  the  Secretary  of  the  Treasury  to  prescribe  by  regulation  minimum  standards  that  financial 
institutions must follow to verify the identity of customers, both foreign and domestic, when a customer opens an account. In 
addition,  the  USA  PATRIOT  Act  encouraged  cooperation  among  financial  institutions,  regulatory  authorities  and  law 
enforcement authorities with respect to individuals, entities and organizations engaged in, or reasonably suspected of engaging 
in, terrorist acts or money laundering activities. 

Sarbanes-Oxley Act of 2002 

The  Sarbanes-Oxley  Act  of  2002,  or  Sarbanes-Oxley,  mandated  for  public  companies,  such  as  the  Company,  a  variety  of 
reforms  intended  to  address  corporate  and  accounting  fraud  and  provided  for  the  establishment  of  the  Public  Company 
Accounting Oversight Board, or PCAOB, which enforces auditing, quality control and independence standards for firms that 
audit  SEC-reporting  companies.  Sarbanes-Oxley  imposed  higher  standards  for  auditor  independence  and  restricted  the 
provision of consulting services by auditing firms to companies they audit and requires that certain audit partners  be rotated 
periodically. It also requires chief executive officers and chief financial officers, or their equivalents, to certify the accuracy of 
periodic  reports  filed  with  the  SEC,  subject  to  civil  and  criminal  penalties  if  they  knowingly  or  willfully  violate  this 
certification requirement, and increases the oversight and authority of audit committees of publicly traded companies. 

12 

 
Fiscal and Monetary Policy 

Banking is a business which depends on interest rate differentials for success. In general, the difference between the interest 
paid by a bank on its deposits and its other borrowings, and the interest received by a bank on its loans and securities holdings, 
constitutes a significant portion of a bank’s earnings. Thus, the Company's earnings and growth will be subject to the influence 
of economic conditions generally, both domestic and foreign, and also to the monetary and fiscal policies of the United States 
and its agencies, particularly the Federal Reserve. The Federal Reserve regulates the supply of money through various means, 
including open market dealings in United States government securities, the discount rate at which banks may borrow from the 
Federal  Reserve  and  the  reserve  requirements  on  deposits.  The  nature  and  timing  of  any  changes  in  such  policies  and  their 
effect on the Company's business and results of operations cannot be predicted. 

Current and future legislation and the policies established by federal and state regulatory authorities will affect the Company's 
future  operations.  Banking  legislation  and  regulations  may  limit  the  Company's  growth  and  the  return  to  its  investors  by 
restricting certain of its activities. 

In addition, capital requirements could be changed and have the effect of restricting the activities of the Company or requiring 
additional capital to be maintained. The Company cannot predict with certainty what changes, if any, will be made to existing 
federal and state legislation and regulations or the effect that such changes may have on the Company's business and results of 
operations. 

Real Estate Lending Evaluations 

The  federal  regulators  have  adopted  uniform  standards  for  evaluations  of  loans  secured  by  real  estate  or  made  to  finance 
improvements to real estate. Banks are required to establish and maintain written internal real estate lending policies consistent 
with safe and sound banking practices and appropriate to the size of the institution and the nature and scope of its operations. 
The regulations establish loan-to-value ratio limitations on real estate loans. Live Oak Bank’s respective loan policies establish 
limits on loan to value ratios that are equal to or less than those established in such regulations. 

Commercial Real Estate Concentrations 

Lending operations of commercial banks may be subject to enhanced scrutiny by federal banking regulators based on a bank’s 
concentration of commercial real estate, or CRE, loans. The federal banking regulators have issued guidance to remind financial 
institutions  of  the  risk  posed  by  commercial  real  estate,  or  CRE,  lending  concentrations.  CRE  loans  generally  include  land 
development, construction loans, and loans secured by multifamily property, and nonfarm, nonresidential real property where 
the  primary  source  of  repayment  is  derived  from  rental  income  associated  with  the  property.  The  guidance  prescribes  the 
following guidelines for bank examiners to help identify institutions that are potentially exposed to significant CRE risk and 
may warrant greater supervisory scrutiny: 

•  

•  

total  reported  loans  for  construction,  land  development  and  other  land,  or  C&D,  represent  100%  or  more  of  the 
institution’s total capital; or 

total  CRE  loans  represent  300%  or  more  of  the  institution’s  total  capital,  and  the  outstanding  balance  of  the 
institution’s CRE loan portfolio has increased over 50% or more during the prior 36 months. 

As of December 31, 2020, the Bank's C&D concentration as a percentage of bank capital totaled 88.7% and the Bank's CRE 
concentration, net of owner-occupied loans, as a percentage of capital totaled 96.7%. 

Limitations on Incentive Compensation 

In 2009, the Federal Reserve issued proposed guidance designed to help ensure that incentive compensation policies at banking 
organizations do not encourage excessive risk-taking or undermine the safety and soundness of the organization. In connection 
with the proposed guidance, the Federal Reserve announced that it would review incentive compensation arrangements of bank 
holding companies such as the Company as part of the regular, risk-focused supervisory process. 

13 

 
In 2010, the Federal Reserve issued the incentive compensation guidance in final form and was joined by the FDIC, and the 
Office of the Comptroller of the Currency. The final guidance, which covers all employees that have the ability to materially 
affect  the  risk  profile  of  an  organization,  either  individually  or  as  part  of  a  group,  is  based  upon  the  key  principles  that  a 
banking  organization’s  incentive  compensation  arrangements  should  (i) provide  employees  incentives  that  appropriately 
balance  risk  and  reward  and,  thus,  do  not  encourage  risk-taking  beyond  the  organization’s  ability  to  effectively  identify  and 
manage risks, (ii) be compatible with effective internal controls and risk management, and (iii) be supported by strong corporate 
governance, including active and effective oversight by the organization’s board of directors. Any deficiencies in compensation 
practices that are identified may be incorporated into the organization’s supervisory ratings, which can affect its ability to make 
acquisitions  or  perform  other  actions.  The  guidance  provides  that  enforcement  actions  may  be  taken  against  a  banking 
organization if its incentive compensation arrangements or related risk-management control or governance processes pose a risk 
to  the  organization’s  safety  and  soundness  and  the  organization  is  not  taking  prompt  and  effective  measures  to  correct  the 
deficiencies. 

While  the  Dodd-Frank  Act  contemplated  additional  regulatory  action  to  be  taken  related  to  incentive  compensation,  the 
administrative agencies have not yet adopted the contemplated regulations. 

Registered Investment Adviser Regulation  

LOPW  and  JAM  are  registered  investment  advisers  under  the  Investment  Advisers  Act  of  1940  and  the  SEC’s  regulations 
promulgated  thereunder.  The  Investment  Advisers  Act  imposes  numerous  obligations  on  registered  investment  advisers, 
including  fiduciary,  recordkeeping,  operational,  and  disclosure  obligations.  Supervisory  agencies  have  the  power  to  limit  or 
restrict  LOPW  and  JAM  from  conducting  their  business  in  the  event  they  fail  to  comply  with  such  laws  and  regulations. 
Possible sanctions that may be imposed in the event of such noncompliance include the suspension of individual employees, 
limitations on business activities for specified periods of time, revocation of registration as an investment adviser and/or other 
registrations, and other censures and fines. Changes in these laws or regulations could have a material adverse impact on the 
profitability and mode of operations of LOPW and JAM. 

Economic Environment 

The  policies  of  regulatory  authorities,  including  the  monetary  policy  of  the  Federal  Reserve,  have  a  significant  effect  on  the 
operating results of bank holding companies and their subsidiaries. Among the means available to the Federal Reserve to affect 
the  money  supply  are  open  market  operations  in  U.S.  government  securities,  changes  in  the  discount  rate  on  member  bank 
borrowings and changes in reserve requirements against member bank deposits. These means are used in varying combinations 
to  influence  overall  growth  and  distribution  of  bank  loans,  investments  and  deposits,  and  their  use  may  affect  interest  rates 
charged on loans or paid on deposits. The Federal Reserve’s monetary policies have materially affected the operating results of 
commercial banks in the past and are expected to continue to do so in the future. The nature of future monetary policies and the 
effect of these policies on the Company's business and earnings cannot be predicted. 

Dodd-Frank Act 

The Dodd-Frank Act was signed into law in 2010 and implemented many changes in the way financial and banking operations 
are regulated in the United States, including through the creation of a new resolution authority, mandating higher capital and 
liquidity requirements, requiring banks to pay increased fees to regulatory agencies and numerous other provisions intended to 
strengthen  the  financial  services  sector.  Pursuant  to  the  Dodd-Frank  Act,  the  Financial  Stability  Oversight  Council,  or  the 
FSOC,  was  created  and  is  charged  with  overseeing  and  coordinating  the  efforts  of  the  primary  U.S.  financial  regulatory 
agencies  (including  the  Federal  Reserve,  the  FDIC  and  the  SEC)  in  establishing  regulations  to  address  systemic  financial 
stability concerns. Under the Dodd-Frank Act, the Consumer Financial Protection Bureau, or the CFPB, was also created as a 
new  consumer  financial  services  regulator.  The  CFPB  is  authorized  to  prevent  unfair,  deceptive  and  abusive  practices  and 
ensure  that  consumers  have  access  to  markets  for  consumer  financial  products  and  services  and  that  such  markets  are  fair, 
transparent and competitive. 

Federal and State Taxation 

The Company and its subsidiaries file a consolidated federal income tax return and separate state income tax returns in North 
Carolina. All  the  returns  are  filed  on  a  calendar  year  basis.  Consolidated  income  tax  returns  have  the  effect  of  eliminating 
intercompany income and expense, including dividends, from the computation of consolidated taxable income for the taxable 
year in which the items occur. In accordance with an income tax sharing agreement, income tax charges or credits are allocated 
among  Live  Oak  and  its  subsidiaries  on  the  basis  of  their  respective  taxable  income  or  taxable  loss  that  is  included  in  the 
consolidated income tax return. 

14 

 
Banks  and  bank  holding  companies  are  subject  to  federal  and  state  income  taxes  in  essentially  the  same  manner  as  other 
corporations.  Taxable  income  is  generally  calculated  under  applicable  sections  of  the  Internal  Revenue  Code  of  1986,  as 
amended (the “Code”), with some modifications required by state law and the 2017 tax legislation commonly referred to as the 
Tax Cuts and Jobs Act (the "Tax Act").  Although Live Oak’s federal income tax liability is determined under provisions of the 
Code, which is applicable to all taxpayers, Sections 581 through 597 of the Code apply specifically to financial institutions. 

Among  other  things,  the  new  Tax  Act  (i)  established  a  new,  flat  corporate  federal  statutory  income  tax  rate  of  21%,  (ii) 
eliminates the corporate alternative minimum tax and allowed the use of any such carryforwards to offset regular tax liability 
for any taxable year, (iii) limited the deduction for net interest expense incurred by U.S. corporations, (iv) allowed businesses to 
immediately  expense,  for  tax  purposes,  the  cost  of  new  investments  in  certain  qualified  depreciable  assets,  (v)  eliminated  or 
reduced  certain  deductions  related  to  meals  and  entertainment  expenses,  (vi)  modified  the  limitation  on  excessive  employee 
remuneration to eliminate the exception for performance-based compensation and clarified the definition of a covered employee 
and (vii) limited the deductibility of deposit insurance premiums. The Tax Act also significantly changed U.S. tax law related to 
foreign operations, however, such changes do not currently impact the Company. Management continues to explore investments 
which generate investment tax credits and as a result there can be no assurance as to the actual effective rate because it will be 
dependent upon the nature and amount of future income and expenses as well as actual investments generating investment tax 
credits and transactions with discrete tax effects. 

Economic Growth, Regulatory Relief, and Consumer Protection Act   

In 2018, the Economic Growth, Regulatory Relief, and Consumer Protection Act (“EGRRCPA”) was signed into law, which 
amended provisions of the Dodd-Frank Act and was intended to ease, and better tailor, regulation, particularly with respect to 
smaller-sized institutions such as the Company.  EGRRCPA’s highlights included, among other things: (i) exempting banks with 
less  than  $10  billion  in  assets  from  the  ability-to-repay  requirements  for  certain  qualified  residential  mortgage  loans  held  in 
portfolio; (ii) not requiring appraisals for certain transactions valued at less than $400,000 in rural areas; (iii) clarifying that, 
subject  to  various  conditions,  reciprocal  deposits  of  another  depository  institution  obtained  using  a  deposit  broker  through  a 
deposit placement network for purposes of obtaining maximum deposit insurance would not be considered brokered deposits 
subject to the FDIC’s brokered-deposit regulations; (iv) raising eligibility for the 18-month exam cycle from $1 billion to banks 
with $3 billion in assets; and (v) simplifying capital calculations by requiring regulators to establish for institutions under $10 
billion in assets a community bank leverage ratio (tangible equity to average consolidated assets) at a percentage not less than 
8% and not greater than 10% that such institutions may elect to replace the general applicable risk-based capital requirements 
for determining well capitalized status. In 2019, the FDIC passed a final rule on the community bank leverage ratio, setting the 
minimum  required  community  bank  leverage  ratio  at  9  percent.   The  rule  went  into  effect in  2020.    In  addition,  the  Federal 
Reserve was required to raise the asset threshold under its Small Bank Holding Company Policy Statement from $1 billion to 
$3 billion for bank or savings and loan holding companies that are exempt from consolidated capital requirements, provided 
that such companies meet certain other conditions such as not engaging in significant nonbanking activities and not having a 
material amount of debt or equity securities outstanding (other than trust preferred securities) that are registered with the SEC.  
Consistent with EGRRCPA, the Federal Reserve passed an interim final rule that became effective in 2018 to increase the asset 
threshold to $3 billion for qualifying for such policy statement. 

The Coronavirus Aid, Relief, and Economic Security Act 

In response to the COVID-19 pandemic, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act, was signed 
into law on March 27, 2020, to provide national emergency economic relief measures. Many of the CARES Act’s programs are 
dependent  upon  the  direct  involvement  of  U.S.  financial  institutions,  such  as  the  Company  and  the  Bank,  and  have  been 
implemented  through  rules  and  guidance  adopted  by  federal  departments  and  agencies,  including  the  U.S.  Department  of 
Treasury, the Federal Reserve and other federal banking agencies, including those with direct supervisory jurisdiction over the 
Company and the Bank. Furthermore, as the ongoing COVID-19 pandemic evolves, federal regulatory authorities continue to 
issue additional guidance with respect to the implementation, lifecycle, and eligibility requirements for the various CARES Act 
programs as well as industry-specific recovery procedures for COVID-19. In addition, it is possible that Congress will enact 
supplementary COVID-19 response legislation, including amendments to the CARES Act or new bills comparable in scope to 
the CARES Act.  For example, the Economic Aid to Hard-Hit Small Businesses, Nonprofits and Venues Act (the Economic Aid 
Act)  passed  on  December  27,  2020,  allocated  additional  funding  to  the  PPP,  which  funds  can  be  used  not  only  by  small 
businesses who have yet to receive a PPP loan but also by some small businesses who may be eligible to receive a second PPP 
loan.    The  Economic Aid Act  also  significantly  revised  various  aspects  of  the  PPP  terms  and  conditions,  including  certain 
aspects of the forgiveness process.  The Company continues to assess the impact of the CARES Act, the Economic Aid Act and 
other statues, regulations and supervisory guidance related to the COVID-19 pandemic. 

15 

 
 
 
 
Paycheck Protection Program. The CARES Act amended the SBA’s loan program, in which the Bank participates, to create a 
guaranteed, unsecured loan program, the Paycheck Protection Program, or PPP, to fund operational costs of eligible businesses, 
organizations  and  self-employed  persons  during  the  COVID-19  pandemic.  In  June  2020,  the  Paycheck  Protection  Program 
Flexibility Act was enacted, which among other things, gave borrowers additional time and flexibility to use PPP loan proceeds. 
Shortly thereafter, and due to the evolving impact of the COVID-19 pandemic, additional legislation was enacted authorizing 
the SBA to resume accepting PPP applications on July 6, 2020 and extending the PPP application deadline to August 8, 2020. 
As  a  participating  lender  in  the  PPP,  the  Bank  continues  to  monitor  legislative,  regulatory,  and  supervisory  developments 
related thereto. 

Troubled  Debt  Restructuring  and  Loan  Modifications  for  Affected  Borrowers.  The  CARES  Act  permits  banks  to  suspend 
requirements under U.S. generally accepted accounting principles, or GAAP, for loan modifications to borrowers affected by 
COVID-19 that would otherwise be characterized as troubled debt restructurings and suspend any determination related thereto 
if (i) the loan modification is made between March 1, 2020 and December 31, 2020 and (ii) the applicable loan was not more 
than 30 days past due as of December 31, 2019. The federal banking agencies also issued guidance to encourage banks to make 
loan modifications for borrowers affected by COVID-19 and to assure banks that they will not be criticized by examiners for 
doing so. The Company is applying this guidance to qualifying loan modifications.  

Temporary  Community  Bank  Leverage  Ratio  Relief.  Pursuant  to  the  CARES  Act,  the  federal  banking  agencies  adopted  an 
interim rule, effective until December 31, 2020, to (i) reduce the minimum Community Bank Leverage Ratio from 9% to 8% 
percent and (ii) give community banks two-quarter grace period to satisfy such ratio if such ratio falls out of compliance by no 
more than 1%. 

Temporary  Regulatory  Capital  Relief  related  to  Impact  of  CECL.  Concurrent  with  enactment  of  the  CARES  Act,  federal 
banking agencies issued an interim final rule that delays the estimated impact on regulatory capital resulting from the adoption 
of  the  current  expected  credit  loss  model,  or  CECL,  for  determining  credit  loss  estimates.  The  interim  final  rule  provides 
banking organizations that implemented CECL before the end of 2020 the option to delay for two years the estimated impact of 
CECL on regulatory capital relative to regulatory capital determined under the prior incurred loss methodology, followed by a 
three-year transition period to phase out the aggregate amount of capital benefit provided during the initial two-year delay. The 
federal  banking  agencies  have  since  issued  a  final  rule  that  makes  certain  technical  changes  to  the  interim  final  rule.  The 
changes in the final rule apply only to those banking organizations that elect the CECL transition relief provided under the rule. 
The Company did not elect this option. 

Evolving Legislation and Regulatory Action 

New laws or regulations or changes to existing laws and regulations, including changes in interpretation or enforcement, could 
materially adversely affect the Company's financial condition or results of operations. Some aspects of the Dodd-Frank Act are 
subject to further rulemaking and will take effect over several years. As a result, the overall financial impact on the Company 
and Live Oak Bank cannot be anticipated at this time. 

16 

 
 
 
 
Item 1A. RISK FACTORS 

An investment in Live Oak Bancshares, Inc.’s common stock involves certain risks. The following discussion highlights the risks 
that  management  believes  are  material  for  the  Company,  but  do  not  necessarily  include  all  the  risks  that  we  may  face. 
Additional  risks  and  uncertainties  that  are  not  currently  known  or  that  management  does  not  currently  deem  material  could 
also have a material adverse impact on our business, results of our operations and financial condition.  You should carefully 
consider the risk factors and uncertainties described below and elsewhere in this Report in evaluating an investment in Live 
Oak Bancshares, Inc.’s common stock. 

Summary of Risk Factors 

The following is a summary of the most significant risks and uncertainties that we believe could adversely affect our business, 
financial condition or results of operations. In addition to the following summary, you should consider the other information set 
forth in this “Risk Factors” section and the other information contained in this report before investing in our securities. 

Risks Related to Our Business 

•  The  COVID-19  pandemic  and  responsive  measures  could  have  a  material  adverse  effect  on  our  business,  results  of 
operations, and financial condition; such effects will depend on future developments, which are uncertain and difficult 
to predict.  

•  Unexpected  credit  losses  could  have  a  material  adverse  effect  on  our  capital,  financial  condition,  and  results  of 

operations. 

•  Changes to the SBA or other government-guaranteed lending programs by the federal government, or the loss of our 

status as an SBA Preferred Lender, could have a material adverse effect on our business. 

•  Changes in our ability to use, or the terms of our use of, intellectual property owned by other companies could have a 

material adverse effect on our business.  

•  We  must  effectively  manage  risks  in  connection  with  our  information  systems,  which  may  experience  disruption, 

failure, or security breaches.  

•  Our loan portfolio is concentrated in commercial real estate loans, which involve a high degree of credit risk.  

•  We must effectively manage our interest rate risks. 

•  We must maintain an appropriate allowance for credit losses.  

•  We must effectively manage our liquidity risk. 

•  We are subject to environmental liability risk associated with our lending activities. 

•  We must effectively manage our counterparty risk. 

•  Our expansion strategy, including new lines of business, new products, acquisitions, and investments, exposes us to 

risks. 

•  We are less able to diversify our lending risks than larger financial institutions.  

•  The replacement of LIBOR with an alternative reference rate may adversely affect interest income or expense.  

•  Our  directors  and  executive  officers  own  a  significant  amount  of  our  outstanding  common  stock,  which  could  limit 
other shareholders’ ability to influence corporate matters and may hinder a third party from acquiring control of the 
Company. 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risks Related to Our Investment in Apiture 

• 

• 

If  the  market  for Apiture’s  products  and  services  develops  more  slowly  or  in  different  ways  than  anticipated,  or  if 
Apiture experiences development delays or software defects, our investment could be negatively impacted.  

Information  security  breaches  or  other  breakdowns  in  processing  systems  could  damage  Apiture’s  business  and 
negatively impact our investment.  

Risks Related to Our Regulatory Environment 

•  We are subject to extensive government regulation and supervision.  

•  We must maintain adequate regulatory capital to support our business.  

Risks Related to Our Common Stock  

•  The trading volume in our common stock is less than that of larger financial institutions. 

•  There is no guarantee that we will be able to pay future dividends. 

•  Federal laws and regulations impose restrictions on the ownership of our common stock.  

•  We may issue additional equity or debt securities in the future, which could dilute existing shareholders and affect the 

market price of our common stock.  

•  Anti-takeover provisions in our governing documents could adversely affect our shareholders.  

•  An investment in our common stock is not an insured deposit.  

General Risk Factors 

•  We compete with larger financial institutions and other financial service providers. 

•  We must attract, retain, and develop key personnel.  

•  Our risk management framework may not effectively mitigate risks or losses to us.  

•  Hurricanes or other adverse weather events could disrupt our operations.  

•  Our failure to maintain an effective system of internal control over financial reporting could harm our business.  

•  Damage to our business reputation could adversely impact our business and results of operations. 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risks Related to Our Business 

The ongoing COVID-19 pandemic and measures intended to prevent its spread could have a material adverse effect on our 
business, results of operations, and financial condition, and such effects will depend on future developments that are highly 
uncertain and difficult to predict. 

Global health concerns relating to the COVID-19 outbreak and related government actions taken to reduce the spread of the 
virus have had a significant negative impact on the macroeconomic environment, and the outbreak has significantly increased 
economic  uncertainty  and  reduced  economic  activity.  The  outbreak  has  resulted  in  government  authorities  implementing 
numerous measures to try to contain the virus, such as travel bans and restrictions, quarantines, shelter-in-place or total lock-
down  orders  and  business  limitations  and  shutdowns.  Such  measures  have  significantly  contributed  to  historically  high 
unemployment  and  negatively  impacted  consumer  and  business  spending.  The  United  States  government  has  taken  steps  to 
attempt to mitigate some of the more severe anticipated economic effects of the virus, including the passage of the Coronavirus 
Aid,  Relief,  and  Economic  Security  Act,  or  the  CARES  Act,  the  Economic  Aid  Act  and  other  legislation,  and  may  take 
additional steps in the future for the same purpose, but there can be no assurance that there will be any further legislation or that 
any such steps will be effective or achieve their desired results in a timely fashion. 

The  outbreak  has  adversely  impacted  and  is  likely  to  further  adversely  impact  our  operations  and  the  operations  of  our 
borrowers,  customers,  and  business  partners.  For  example,  as  a  result  of  the  significant  uncertainty  due  to  the  COVID-19 
pandemic we realized a substantial build in our allowance for credit losses for 2020. We could also experience declining values 
of  other  financial  assets  and  other  negative  impacts  on  our  financial  position,  including  possible  constraints  on  liquidity  and 
capital, as well as higher costs of capital.  A number of factors impacting us or our borrowers, customers or business partners 
could materially adversely affect our business, results of operations, and financial condition, including but not limited to: 

• 

• 

• 

• 

elevated levels of unemployment may lead to increases in loan delinquencies, losses, and charge-offs; 

collateral for loans, including real estate, may decline in value, which could cause loan losses to increase; 

demand for our products and services may decline, making it difficult to grow or maintain assets and income; 

noninterest  income  from  premiums  paid  in  the  secondary  market  for  the  sale  of  loans  may  be  reduced  due  to 
deteriorating market conditions and a decrease in the number of potential buyers; 

• 

the net worth and liquidity of loan guarantors may decline, impairing their ability to honor commitments to us; 

•  we may experience operational failures due to changes in our normal business practices necessitated by the outbreak 

and related governmental actions;  

• 

• 

• 

third-party vendors on which we rely may not be able to provide us critical services; 

our risk management policies and practices may be negatively impacted in general, including, but not limited to, the 
effectiveness and accuracy of our models given the lack of data and comparable precedent; 

cyber  and  payment  fraud  risk  may  increase  as  cybercriminals  attempt  to  profit  from  the  disruption  given  increased 
online and remote activity; and 

•  FDIC deposit insurance premiums may increase if the agency experiences additional resolution costs. 

The spread of COVID-19 has caused us to modify our business practices (including restricting employee travel and developing 
work-from-home  and  social  distancing  plans  for  our  employees),  and  we  may  take  further  actions  as  may  be  required  by 
government authorities or as we determine are in the best interests of our employees, customers, and business partners. There is 
no certainty that such measures will be sufficient to mitigate the risks posed by the virus or will otherwise be satisfactory to 
government authorities. 

19 

 
 
 
Federal,  state  and  local  governmental  authorities  have  enacted,  and  may  enact  in  the  future,  legislation,  regulations,  and 
protocols  in  response  to  the  COVID-19  pandemic,  including  governmental  programs  intended  to  provide  economic  relief  to 
businesses  and  individuals.  Our  participation  in  and  execution  of  any  such  programs  may  cause  operational,  compliance, 
reputational,  and  credit  risks,  which  could  result  in  litigation,  governmental  action  or  other  forms  of  loss.    There  remains 
significant uncertainty regarding the measures that authorities will enact in the future and the ultimate impact of the legislation, 
regulations, and protocols that have been and will be enacted.  For example, the CARES Act temporarily added a new program 
titled  the  Paycheck  Protection  Program  (the  “PPP”)  to  the  SBA’s  7(a)  loan  program.    The  PPP  was  intended  to  provide 
economic relief to small businesses nationwide.  Under the PPP, small businesses and other entities and individuals could apply 
for loans from existing SBA lenders and other approved lenders that enroll in the program, subject to numerous limitations and 
eligibility  criteria.    After  the  PPP  launched  on  April  3,  2020,  we  were  an  active  participant  in  the  program  originating  a 
substantial  number  and  principal  amount  of  PPP  loans.    In  addition,  the  CARES  Act  provided  regulatory  relief  on  deferrals 
offered  to  certain  borrowers  and  provided  six  months  of  payment  relief  through  the  first  quarter  of  2021  from  the  SBA  for 
certain loans guaranteed by that agency.  We face the risk that payment deferrals and those subsidy payments being made by 
the SBA for borrowers under its programs may be skewing actual indications of ability to repay.  The Economic Aid Act passed 
on December 27,  2020, allocated additional funding to the  PPP, which funds can  be used  not  only  by  small  businesses who 
have  yet  to  receive  a  PPP  loan  but  also  by  some  small  businesses  who  may  be  eligible  to  receive  a  second  PPP  loan.    The 
Economic Aid Act also significantly revised various aspects of the PPP terms and conditions, including certain aspects of the 
forgiveness process.  Rules and guidance regarding the PPP were not readily available at the start of the program, and the SBA 
and other government agencies continue to release additional rules and guidance that change or update the requirements and 
expectations of the regulatory agencies administering the PPP and regulating participating lenders.  As of the date of this report, 
there remains some ambiguity in the laws, rules, and guidance regarding the operation of the PPP, with a number of important 
aspects  of  the  PPP  where  regulatory  agencies  have  not  provided  complete  guidance,  particularly  with  respect  to  process, 
procedures  and  criteria  for  forgiveness  and  servicing  of  PPP  loans.    Banks  participating  in  the  PPP  have  been  subject  to 
litigation  regarding  the  process  and  procedures  that  such  banks  used  in  processing  applications  for  the  PPP  and  regarding 
claims for fees to be paid to purported agents and other third parties, and we are exposed to the risk of litigation regarding the 
PPP.  If any such litigation is not resolved in a manner favorable to us, it may result in significant financial liability or adversely 
affect our reputation. In addition, litigation can be costly, regardless of outcome.  We also face credit risk on PPP loans if a 
determination is made by the SBA that there is a deficiency in the manner in which the loan was originated, funded, or serviced 
by the Bank, such as an issue with the eligibility of a borrower to receive a PPP loan.  In the event of a loss resulting from a 
default on a PPP loan and a determination by the SBA that there was a deficiency in the manner in which the PPP loan was 
originated,  funded,  or  serviced  by  the  Bank,  the  SBA  may  deny  its  liability  under  the  guaranty,  reduce  the  amount  of  the 
guaranty, or, if it has already paid under the guaranty, seek recovery of any loss related to the deficiency from the Bank.   

Additionally, our future success and profitability substantially depends on the management skills of our executive officers and 
directors. The unanticipated loss or unavailability of key employees due to the outbreak could harm our ability to operate our 
business or execute our business strategy. We may not be successful in finding and integrating suitable successors in the event 
of key employee loss or unavailability. 

The extent to which the COVID-19 outbreak impacts our business, results of operations, and financial condition will depend on 
future developments that are highly uncertain and are difficult to predict, including, but not limited to, the duration and spread 
of  the  outbreak,  its  severity,  the  actions  to  contain  the  virus  or  treat  its  impact,  and  how  quickly  and  to  what  extent  normal 
economic  and  operating  conditions  can  resume.  Even  after  the  COVID-19  outbreak  has  subsided,  we  may  continue  to 
experience materially adverse impacts to our business, financial condition, and results of operations and prospects as a result of 
the virus’s global economic impact, including the availability of credit, adverse impacts on our liquidity, and any recession that 
has  occurred  or  may  occur  in  the  future.  For  more  information  on  the  impacts  of  COVID-19  on  our  business,  results  of 
operations and financial condition, see “Recent Developments” in Item 2. Management’s Discussion and Analysis of Financial 
Condition and Results of Operations. 

There are no comparable recent events that provide guidance as to the effect the spread of COVID-19 as a global pandemic may 
have, and the ultimate impact of the outbreak is highly uncertain and subject to change. We do not yet know the full extent of 
the  impacts  on  our  business,  our  operations,  or  the  global  economy  as  a  whole.  However,  the  effects  could  have  a  material 
impact on our results of operations and heighten many of our known risks described in this “Risk Factors” section. 

We  may  experience  increased  delinquencies  and  credit  losses,  which  could  have  a  material  adverse  effect  on  our  capital, 
financial condition, and results of operations. 

Like other lenders, we face the risk that our customers will not repay their loans. A customer’s failure to repay us is usually 
preceded  by  missed  monthly  payments.  In  some  instances,  however,  a  customer  may  declare  bankruptcy  prior  to  missing 
payments, and, following a borrower filing bankruptcy, a lender’s recovery of the credit extended is often limited. Since many 
of  our  loans  are  secured  by  collateral,  we  may  attempt  to  seize  the  collateral  if  and  when  a  customer  defaults  on  a  loan. 

20 

 
However, the value of the collateral might not equal the amount of the unpaid loan, and we may be unsuccessful in recovering 
the  remaining  balance  from  our  customer.  The  resolution  of  nonperforming  assets,  including  the  initiation  of  foreclosure 
proceedings, requires significant commitments of time from management, which can be detrimental to the performance of their 
other responsibilities, and which expose us to additional legal costs. Elevated levels of loan delinquencies and bankruptcies in 
our market areas, generally, and among our customers specifically, can be precursors of future charge-offs and may require us 
to  increase  our  allowance  for  credit  losses  on  loans  and  leases,  or ACL.  Higher  charge-off  rates,  delays  in  the  foreclosure 
process or in obtaining judgments against defaulting borrowers or an increase in our ACL may negatively impact our overall 
financial performance, may increase our cost of funds, and could materially adversely affect our business, results of operations 
and financial condition. 

SBA lending and other government guaranteed lending is an important part of our business. These lending programs are 
dependent upon the federal government, and we face specific risks associated with originating SBA and other government 
guaranteed loans. 

Our SBA lending program is dependent upon the federal government. As an SBA Preferred Lender, we enable our clients to 
obtain SBA loans without being subject to the potentially lengthy SBA approval process necessary for lenders that are not SBA 
Preferred Lenders. The SBA periodically reviews the lending operations of participating lenders to assess, among other things, 
whether the lender exhibits prudent risk management. When weaknesses are identified, the SBA may request corrective actions 
or impose enforcement actions, including revocation of the lender’s Preferred Lender status. If we lose our status as a Preferred 
Lender,  we  may  lose  some  or  all  of  our  customers  to  lenders  who  are  SBA  Preferred  Lenders,  and  as  a  result  we  could 
experience a material adverse effect to our financial results. Any changes to the SBA program, including changes to the level of 
guarantee provided by the federal government on SBA loans, may also have a material adverse effect on our business. 

During the fourth quarter of 2018, we began implementing a strategic decision to retain a larger portion of our loans eligible for 
sale  on  our  balance  sheet.    Notwithstanding  this  decision,  we  anticipate  that  gains  on  the  sale  of  loans  will  comprise  a 
meaningful component of our revenue in 2021.  We sell the guaranteed portion of some of our SBA 7(a) loans in the secondary 
market. These sales have resulted in premium income for us at the time of sale and created a stream of future servicing income. 
We may not be able to continue originating these loans or selling them in the secondary market. Furthermore, even if we are 
able to continue originating and selling SBA 7(a) loans in the secondary market, we might not continue to realize premiums 
upon the sale of the guaranteed portion of these loans. When we sell the guaranteed portion of our SBA 7(a) loans, we incur 
credit risk on the non-guaranteed portion of the loans, and if a customer defaults on the non-guaranteed portion of a loan, we 
share any loss and recovery related to the loan pro-rata with the SBA. If the SBA establishes that a loss on an SBA guaranteed 
loan is attributable to significant technical deficiencies in the manner in which the loan was originated, funded or serviced by 
us, the SBA may seek recovery of the principal loss related to the deficiency from us, which could materially adversely affect 
our business, results of operations and financial condition. 

In addition, we make loans through the Rural Energy for America Program of the United States Department of Agriculture, or 
the USDA, which provides guaranteed loan financing and grant funding to agricultural producers and rural small businesses for 
renewable energy systems or to make energy-efficient improvements, and through other USDA guaranteed lending programs.  
A typical SBA 7(a) loan carries a 75% guarantee while USDA guarantees range from 60% to 80% depending on loan size and 
type.  We expect to continue to sell a large proportion of the USDA loans that we originate in the secondary market as they 
become eligible for sale.  The origination and sale of these loans are subject to similar risks associated with the origination and 
sale of SBA 7(a) loans as described above.  The laws, regulations and standard operating procedures that are applicable to SBA 
and USDA loan products may change at any time.  Because government regulation greatly affects the business and financial 
results of our organization, changes in the laws, regulations and procedures applicable to SBA and USDA loans could adversely 
affect our ability to operate profitably. 

A prolonged U.S. government shutdown would harm our results of operations. 

Our  results  of  operations,  including  revenue,  non-interest  income,  expenses  and  net  interest  income,  would  be  adversely 
affected in the event of widespread financial and business disruption on account of a prolonged failure to maintain significant 
U.S.  government  operations,  particularly  those  pertaining  to  the  SBA,  the  USDA  or  the  FDIC. Any  such  failure  to  maintain 
such  U.S.  government  operations  would  impede  our  ability  to  originate  SBA  loans  and  our  ability  to  sell  such  loans  in  the 
secondary market, which would materially adversely affect our business, results of operations and financial condition.   

21 

 
We are dependent upon the use of intellectual property owned by third parties, and any change in our ability to use, or the 
terms upon which we may use, this intellectual property could have a material adverse effect on our business. 

The  technology-based  lending  platform  that  is  pivotal  to  our  success  is  dependent  on  the  use  of  the  nCino  Bank  Operating 
System and Salesforce.com, Inc.’s Force.com cloud computing infrastructure platform. We rely on a non-exclusive license to 
use nCino’s platform. Because our license is non-exclusive, the nCino Bank Operating System is available to other lenders and 
nothing would prevent our competitors from developing, licensing or using similar technology. Our license currently expires on 
November 14, 2024. Notwithstanding the term of our agreement, our license may be terminated if we are in material breach of 
the license and do not cure the breach within 30 days. In addition, nCino relies on a license to use the Salesforce.com platform, 
and if nCino were unable to maintain its rights under that license, our ability to rely on the nCino license could be adversely 
affected. We  can  offer  no  assurance  that  we  will  be  able  to  renew  or  maintain  our  license  to  use  the  nCino  Bank  Operating 
System  on  terms  that  are  acceptable.  Termination  of  either  of  these  licenses  or  the  reduction  or  elimination  of  our  licensed 
rights  may  result  in  our  having  to  negotiate  new  licenses  with  less  favorable  terms,  or  the  inability  to  obtain  access  to  such 
licensed technology at all.  

Similarly,  Apiture  LLC  (“Apiture”)  has  provided  the  Bank  significant  engineering,  development,  professional  and  other 
services under an agreement to deliver the products and services that will comprise the next-generation banking platform that 
we believe will be important for our future strategy and success.  If successful, this banking platform would enable us to offer 
checking and other transactional accounts on a broad basis to our customers.  Offering these types of banking products for the 
first time to our customers presents greater and more complex operational, compliance and other risks than the risks associated 
with the deposit products we currently offer.  There can be no assurance that Apiture will be able to develop and support the 
implementation of our new banking platform in a timely and cost-effective manner or that Apiture will continue to provide any 
services on which we rely at appropriate service levels or at prices that would be market competitive.  See “Risks Related to 
Our Investment in Apiture” below for additional risks that Apiture faces, some or all of which could have a material adverse 
impact on our Bank as a customer of Apiture.  In addition, we are an investor in Finxact, Inc., an early-stage fintech company 
developing  an  enterprise  class,  cloud-native  Core-as-a-Service  platform  that  we  also  believe  will  be  important  for  our  future 
strategy and success. We also rely on numerous other vendors and third parties to provide software and solutions comprising the 
new banking platform that we are developing. If this technology is not successfully developed and implemented at our Bank, if 
we were to lose access to any of this technology, or if we were only able to access the technology on less favorable terms, we 
would  not  be  able  to  offer  our  customers  the  next-generation  banking  platform  services  that  we  intend  to  offer,  and  our 
business, financial condition, results of operations and prospects could be materially and adversely affected. 

A failure in or breach of our operational or security systems, or those of our third party service providers, including as a 
result of cyber-attacks, could disrupt our business, result in unintentional disclosure or misuse of confidential or proprietary 
information, damage our reputation, increase our costs and cause losses. 

As a financial institution, our operations rely heavily on the secure data processing, storage and transmission of confidential and 
other information on our computer systems and networks.  Cloud technologies, including third-party cloud infrastructure, are 
also critical to the operation of our systems, and our reliance on cloud technologies is growing.  Any failure, interruption or 
breach in security or operational integrity of these systems could result in failures or disruptions in our online banking system, 
customer relationship management, general ledger, deposit and loan servicing and other systems. The security and integrity of 
our systems and the technology we use, including services and solutions provided by third-party vendors, could be threatened 
by  a  variety  of  interruptions  or  information  security  breaches,  including  those  caused  by  computer  hacking,  cyber-attacks, 
electronic fraudulent activity or attempted theft of financial assets. The increased use of mobile and cloud technologies, as well 
as the increase in remote work due to the COVID-19 pandemic, can heighten these and other operational risks.  We may fail to 
promptly identify or adequately address any such failures, interruptions or security breaches if they do occur. While we have 
certain protective policies and procedures in place, the nature and sophistication of the threats continue to evolve. We may be 
required to expend significant additional resources in the future to modify and enhance our protective measures. 

The  nature  of  our  business  may  make  it  an  attractive  target  and  potentially  vulnerable  to  cyber-attacks,  computer  viruses, 
physical or electronic break-ins or similar disruptions. The technology-based platform we use processes sensitive data from our 
borrowers, depositors and other customers. While we have taken steps to protect confidential information that we have access 
to, our security measures and the security measures employed by the owners of the technology in the platform that we use could 
be breached. Any accidental or willful security breaches or other unauthorized access to our systems could cause confidential 
customer,  borrower,  employee,  vendor,  partner  or  investor  information  to  be  stolen  and  used  for  criminal  purposes.  Security 
breaches  or  unauthorized  access  to  confidential  information  could  also  expose  us  to  liability  related  to  the  loss  of  the 
information,  time-consuming  and  expensive  litigation,  and  negative  publicity.  If  security  measures  are  breached  because  of 
third-party action, employee error, malfeasance or otherwise, or if design flaws in the technology-based platform that we use 
are exposed and exploited, our relationships with customers, borrowers, employees, vendors, partners and investors could be 
severely damaged, and we could incur significant liability. 

22 

 
Because  techniques  used  to  sabotage  or  obtain  unauthorized  access  to  systems  change  frequently  and  generally  are  not 
recognized until they are launched against a target, we and our collaborators may be unable to anticipate these techniques or to 
implement  adequate  preventative  measures.  In  addition,  federal  regulators  and  many  federal  and  state  laws  and  regulations 
require  companies  to  notify  individuals  of  data  security  breaches  involving  their  personal  data. These  mandatory  disclosures 
regarding  a  security  breach  are  costly  to  implement  and  often  lead  to  widespread  negative  publicity,  which  may  cause 
customers,  borrowers,  employees,  vendors,  partners  or  investors  to  lose  confidence  in  the  effectiveness  of  our  data  security 
measures. Any security breach, whether actual or perceived, would harm our reputation, we could lose customers, borrowers, 
employees, vendors, partners, or investors, and our business and operations could be adversely affected. 

Additionally, we face the risk of operational disruption, failure, termination or capacity constraints of any of the third parties 
that  facilitate  our  business  activities,  including  exchanges,  clearing  agents,  clearing  houses  or  other  financial  intermediaries. 
Such  parties  could  also  be  the  source  of  an  attack  on,  or  breach  of,  our  operational  systems. Any  failures,  interruptions  or 
security  breaches  in  our  information  systems  could  damage  our  reputation,  result  in  a  loss  of  customer  business,  result  in  a 
violation of privacy or other laws, or expose us to civil litigation, regulatory fines or losses not covered by insurance. 

Our  business  is  dependent  on  the  successful  and  uninterrupted  functioning  of  our  information  technology  and 
telecommunications systems and third-party providers. The failure of these systems, or the termination of a third-party software 
license or service agreement on which any of these systems is based, could interrupt our operations. Because our information 
technology  and  telecommunications  systems  interface  with  and  depend  on  third-party  systems,  we  could  experience  service 
denials if demand for such services exceeds capacity or such third-party systems fail or experience interruptions. If significant, 
sustained  or  repeated,  a  system  failure  or  service  denial  could  compromise  our  ability  to  operate  effectively,  damage  our 
reputation,  result  in  a  loss  of  customer  business,  and/or  subject  us  to  additional  regulatory  scrutiny  and  possible  financial 
liability, any of which could materially adversely affect our business, financial condition, results of operations and prospects, as 
well as the value of our common stock. 

Our loan portfolio mix, which includes owner-occupied commercial real estate loans, could result in increased credit risk in 
a challenging economy. 

Our loan portfolio is concentrated in owner-occupied commercial real estate and owner-occupied commercial business loans. 
These  types  of  loans  generally  are  viewed  as  carrying  more  risk  of  default  than  residential  real  estate  loans  or  certain  other 
types  of  loans  or  investments.  In  fact,  the  FDIC  has  issued  pronouncements  alerting  banks  of  its  concern  about  heavy  loan 
concentrations in certain types of commercial real estate loans, including acquisition, construction and development loans, and 
heavy loan concentrations in certain geographic segments. Because a portion of our loan portfolio is composed of these types of 
higher-risk loans, we face an increased risk of nonperforming loans that could result in a loss of earnings from these loans, an 
increase  in  the  provision  for  loan  and  lease  losses,  or  an  increase  in  loan  charge-offs,  any  of  which  could  have  a  material 
adverse impact on our business, results of operations and financial condition. 

The current economic environment and any deterioration or downturn in the economies or real estate values in the markets we 
serve  could  have  a  material  adverse  effect  on  both  borrowers’  ability  to  repay  their  loans  and  the  value  of  the  real  property 
securing those loans. Our ability to recover on defaulted loans would then be diminished, and we would be more likely to suffer 
losses on defaulted loans. Any of these developments could materially adversely affect our business, financial condition, results 
of operations and prospects. 

The fair value of our investment securities can fluctuate due to factors outside of our control. 

As of December 31, 2020, the fair value of our available for sale securities portfolio was approximately $750.1 million. Factors 
beyond  our  control  can  significantly  influence  the  fair  value  of  securities  in  our  portfolio  and  can  cause  potential  adverse 
changes to the fair value of these securities. These factors include, but are not limited to, rating agency actions in respect of the 
securities, defaults by the issuer or with respect to the underlying securities, monetary tapering actions by the Federal Reserve, 
and changes in market interest rates and potential instability in the capital markets. Any of these factors, among others, could 
cause impairments and realized or unrealized losses in future periods and declines in other comprehensive income, which could 
materially and adversely affect our business, results of operations, financial condition and prospects, as well as the value of our 
common  stock.  The  process  for  determining  whether  a  security  is  reported  at  the  proper  carrying  amount  usually  requires 
complex, subjective judgments about the future financial performance and liquidity of the issuer and any collateral underlying 
the security in order to assess the probability of receiving all contractual principal and interest payments on the security. Our 
inability to accurately predict the future performance of an issuer or to efficiently respond to changing market conditions could 
result in a decline in the value of our investment securities portfolio, which could have a material and adverse effect on our 
business, results of operations and financial condition. In addition, adjustments to the allowance for credit losses on available-
for-sale investment securities would negatively affect the Company’s earnings and regulatory capital ratios. 

23 

 
Our ACL may prove to be insufficient to absorb life-time losses on loans and off-balance sheet credit exposures. 

We  maintain  allowances  for  credit  losses  on  loans,  leases,  and  off-balance  sheet  credit  exposures.  The  allowance  for  credit 
losses on loans and leases are contra-asset valuation accounts that are deducted from the amortized cost basis of these assets to 
present  the  net  amount  expected  to  be  collected.  In  the  case  of  off-balance-sheet  credit  exposures,  the  allowance  for  credit 
losses  is  a  liability  account  reported  as  another  liability  in  our  consolidated  balance  sheets.  The  amount  of  each  allowance 
account  represents  management's  best  estimate  of  current  expected  credit  losses  on  these  financial  instruments  considering 
available information, from internal and external sources, relevant to assessing exposure to credit loss over the contractual term 
of the instrument. Relevant available information includes historical credit loss experience, current conditions and reasonable 
and  supportable  forecasts.  As  a  result,  the  determination  of  the  appropriate  level  of  allowance  for  credit  losses  inherently 
involves a high degree of subjectivity and requires us to make significant estimates related to current and expected future credit 
risks  and  trends,  all  of  which  may  undergo  material  changes.  Continuing  deterioration  in  economic  conditions  affecting 
borrowers;  new  information  regarding  existing  loans  and  loan  commitments;  and  identification  of  additional  problem  loans, 
ratings down-grades and other factors, both within and outside of our control, may require an increase in the allowances for 
credit  losses  on  loans  and  off-balance  sheet  credit  exposures.  In  addition,  bank  regulatory  agencies  periodically  review  our 
allowance  for  credit  losses  and  may  require  an  increase  in  credit  loss  expense  or  the  recognition  of  further  loan  charge-offs, 
based on judgments different than those of management. Furthermore, if any charge-offs related to loans or off-balance sheet 
credit exposures in future periods exceed our allowances for credit losses on loans or off-balance sheet credit exposures, we will 
need to recognize additional credit loss expense to increase the applicable allowance. Any increase in the allowance for credit 
losses on loans and/or off-balance sheet credit exposures will result in a decrease in net income and, possibly, capital, and may 
have  a  material  adverse  effect  on  our  business,  financial  condition  and  results  of  operations.  See  Note  1.  Organization  and 
Summary  of  Significant  Accounting  Policies  to  the  Consolidated  Financial  Statements  for  further  discussion  related  to  our 
process for determining the appropriate level of the allowance for credit losses. 

The  valuation  of  our  loans  measured  at  fair  value  is  based  on  estimates  and  subject  to  fluctuation  based  on  market 
conditions and other factors that are beyond our control. 

We have a large portfolio of loans measured at fair value.  We determine fair value based on applicable accounting guidance 
which requires an entity to base fair value on exit price and to maximize the use of observable inputs and minimize the use of 
unobservable inputs to the extent possible. The fair value of these loans includes adjustments for historical credit losses, market 
liquidity, and economic conditions at the measurement date. This is an inherently uncertain process, and the fair value of our 
loans may be adversely impacted by factors that are beyond our control, which may in turn have a material adverse effect on 
our business, results of operations and financial condition.  See Note 1. Organization and Summary of Significant Accounting 
Policies to the Consolidated Financial Statements for further discussion related to our process for determining the fair value of 
loans. 

The valuation of our servicing rights is based on estimates and subject to fluctuation based on market conditions and other 
factors that are beyond our control. 

The fair value of our servicing rights is estimated based upon projections of expected future cash flows generated by the loans 
we service, historical prepayment rates, future prepayment estimates, portfolio characteristics, interest rates based on interest 
rate yield curves, volatility, market demand for servicing rights and other factors. While this evaluation process uses historical 
and  other  objective  information,  the  valuation  of  our  servicing  rights  is  ultimately  an  estimate  based  on  our  experience, 
judgment and expectations regarding our servicing portfolio and the broader market. This is an inherently uncertain process and 
the value of our servicing rights may be adversely impacted by factors that are beyond our control, which may in turn have a 
material adverse effect on our business, results of operations and financial condition. 

The recognition of gains on the sale of loans reflects certain assumptions. 

During the fourth quarter of 2018, we began implementing a strategic decision to retain a larger portion of our loans eligible for 
sale  on  our  balance  sheet.  Notwithstanding  this  decision,  we  anticipate  that  gains  on  the  sale  of  loans  will  comprise  a 
meaningful component of our revenue in 2021. The determination of noncash gains is based on assumptions regarding the value 
of unguaranteed loans retained, servicing rights retained and deferred fees and costs. The value of retained unguaranteed loans 
and  servicing  rights  are  determined  by  our  wholly  owned  subsidiary,  GLS,  which  applies  market  derived  factors  such  as 
prepayment rates, current market conditions and recent loan sales to arrive at valuations. Deferred fees and costs are determined 
using internal analysis of the cost to originate loans. Significant errors in assumptions used to compute gains on sale of loans 
could result in material revenue misstatements, which may have a material adverse effect on our business, results of operations 
and profitability. In addition, while we believe that the valuations provided by GLS are at arm’s length, reflect fair value and are 
reperformed for indications of bias by an independent third party on a biannual basis, if such valuations are not reflective of fair 
market value then our business, results of operations and financial condition may be materially and adversely affected. 

24 

 
 
 
Our rental equipment is subject to residual value risk upon disposition, and may not sell at the prices or in the quantities we 
expect. 

The  market  value  of  any  given  piece  of  rental  equipment  could  be  less  than  its  depreciated  value  at  the  time  it  is  sold. The 
market value of used rental equipment depends on several factors, including: 

•  

the market price for new equipment of a like kind; 

•  

the age of the equipment at the time it is sold, as well as wear and tear on the equipment relative to its age; 

•  

the supply of used equipment on the market; 

•  

technological advances relating to the equipment; 

•   demand for the used equipment; and 

•   general economic conditions. 

We include in income from operations the difference between the sales price and the depreciated value of an item of equipment 
sold.  Changes  in  our  assumptions  regarding  depreciation  could  change  our  depreciation  expense,  as  well  as  the  gain  or  loss 
realized upon disposal of equipment. Sales of our used rental equipment at prices that fall significantly below our projections or 
in lesser quantities than we anticipate will have a negative impact on our results of operations and cash flows. 

We are subject to liquidity risk in our operations. 

Liquidity  risk  includes  the  possibility  of  being  unable,  at  a  reasonable  cost  and  within  acceptable  risk  tolerances,  to  pay 
obligations  as  they  come  due,  to  capitalize  on  growth  opportunities  as  they  arise,  or  to  pay  regular  dividends  because  of  an 
inability  to  liquidate  assets  or  obtain  adequate  funding  on  a  timely  basis.  Liquidity  is  required  to  fund  various  obligations, 
including  credit  obligations  to  borrowers,  loan  originations,  withdrawals  by  depositors,  repayment  of  debt,  dividends  to 
shareholders,  operating  expenses,  and  capital  expenditures.  Our  liquidity  is  derived  primarily  from  retail  deposit  growth  and 
retention, the sale of loans in the secondary market, principal and interest payments on loans and investment securities, net cash 
provided from operations, and access to other funding sources. A significant portion of our deposit base is gathered through our 
nationwide direct deposit platform, and we have historically also relied on brokered deposits.  If our Bank were to become less 
than well capitalized, we would be subject to regulatory restrictions that could limit the effective yield we offer on deposits or 
disrupt our ability to accept brokered deposits.  Recently revised and modernized FDIC regulations offer some regulatory relief 
and  additional  clarification.   We  are  assessing  the  implications  of  these  new  regulations  and  anticipate  that  the  industry  will 
seek response to situation-specific questions from the regulatory agencies.  We also could not accept brokered deposits without 
FDIC  approval.    See  “Capital Adequacy”  under  the  heading  “Supervision  and  Regulation”  above  for  more  details  on  these 
restrictions.    If  we  became  subject  to  these  restrictions,  they  could  have  a  material  adverse  effect  on  our  liquidity,  results  of 
operations and financial condition. 

Our access to funding sources in amounts adequate to finance our activities or at a reasonable cost could be impaired by factors 
that affect us specifically or the financial services industry in general. Factors that could adversely affect our access to liquidity 
sources include a decrease in the level of our business activity due to a market downturn, failures of or interruptions to the next-
generation banking platform we are developing, our lack of access to a traditional branch banking network designed to generate 
core  deposits,  and  adverse  regulatory  action  against  us.  Our  ability  to  borrow  could  also  be  impaired  by  factors  that  are  not 
specific to us, such as a severe disruption in the financial markets or negative views and expectations about the prospects for the 
financial  services  industry  as  a  whole.  Our  access  to  borrowed  funds  could  become  limited  in  the  future,  and  we  may  be 
required to pay above market rates for additional borrowed funds, if we are able to obtain them at all, which may adversely 
affect our business, results of operations and financial condition. 

25 

 
Changes in the interest rate environment could reduce our net interest income, which could reduce our profitability. 

As a financial institution, our earnings depend in part on our net interest income, which is the difference between the interest 
income that we earn on interest-earning assets, such as investment securities and loans, and the interest expense that we pay on 
interest-bearing liabilities, such as deposits and borrowings. Additionally, changes in interest rates affect the premiums we may 
receive  in  connection  with  the  sale  of  SBA  7(a)  and  USDA  loans  in  the  secondary  market,  pre-payment  speeds  of  loans  for 
which we own servicing rights, our ability to fund our operations with customer deposits, and the fair value of securities in our 
investment portfolio. Therefore, any change in general market interest rates, including changes in federal fiscal and monetary 
policies, affects us more than non-financial companies and can have a significant effect on our net interest income and results of 
operations. Our assets and liabilities may react differently to changes in overall market rates or conditions because there may be 
mismatches between the repricing or maturity characteristics of the assets and liabilities. As a result, an increase or decrease in 
market  interest  rates  could  have  material  adverse  effects  on  our  net  interest  margin,  noninterest  income  and  results  of 
operations.  In a rising interest rate environment, potential borrowers could seek to defer loans as they wait for interest rates to 
settle,  and  borrowers  of  variable  rate  loans  may  be  subject  to  increased  interest  rates,  which  could  result  in  a  greater  rate  of 
prepayment  or  default.  Changes  in  interest  rates  may  also  present  additional  challenges  to  our  business  that  we  have  not 
anticipated. 

The amount of other real estate owned, or OREO, may increase significantly, resulting in additional losses, and costs and 
expenses that will negatively affect our operations. 

In  connection  with  our  banking  business,  we  take  title  to  real  estate  collateral  from  time  to  time  through  foreclosure  or 
otherwise in connection with efforts to collect debts previously contracted. Such real estate is referred to as other real estate 
owned, or OREO. As the amount of OREO increases, our losses, and the costs and expenses to maintain the real estate, likewise 
increase.  The  amount  of  OREO  we  hold  may  increase  due  to  various  economic  conditions  or  other  factors. Any  additional 
increase in losses and maintenance costs and other expenses due to OREO may have a material adverse effect on our business, 
results of operations and financial condition. Such effects may be particularly pronounced in a market of reduced real estate 
values and excess inventory, which may make the disposition of OREO properties more difficult, increase maintenance costs 
and  other  expenses,  and  reduce  our  ultimate  realization  from  any  OREO  sales.  In  addition,  at  the  time  of  acquisition  of  the 
OREO we are required to reflect its fair market value in our financial statements. If the OREO declines in value subsequent to 
its acquisition, we are required to recognize a loss. As a result, declines in the value of our OREO will have a negative effect on 
our business, results of operations and financial condition. As of December 31, 2020, we had seven OREO properties with an 
aggregate carrying value of $4.2 million. 

We are subject to environmental liability risk associated with our lending activities. 

A significant portion of our loan portfolio is secured by real property. During the ordinary course of business, we may foreclose 
on and take title to properties securing certain loans. In doing so, there is a risk that hazardous or toxic substances could be 
found on these properties. If hazardous or toxic substances are found, we may be liable for remediation costs, as well as for 
personal  injury  and  property  damage.  Environmental  laws  may  require  us  to  incur  substantial  expenses  and  may  materially 
reduce  the  affected  property’s  value  or  limit  our  ability  to  use  or  sell  the  affected  property.  In  addition,  future  laws  or  more 
stringent  interpretations  or  enforcement  policies  with  respect  to  existing  laws  may  increase  our  exposure  to  environmental 
liability. The remediation costs and any other financial liabilities associated with an environmental hazard could have a material 
adverse effect on our business, results of operations and financial condition. 

Our use of appraisals in deciding whether to make a loan secured by real property or how to value the loan in the future 
may not accurately reflect the net value of the collateral that we can realize. 

In considering whether to make a loan secured by real property, we generally require an appraisal of the property. However, an 
appraisal  is  only  an  estimate  of  the  value  of  the  property  at  the  time  the  appraisal  is  made,  and,  as  real  estate  values  may 
experience changes in value in relatively short periods of time, especially during periods of heightened economic uncertainty, 
this  estimate  might  not  accurately  describe  the  net  value  of  the  real  property  collateral  after  the  loan  has  been  closed.  If  the 
appraisal does not reflect the amount that may be obtained upon any sale or foreclosure of the property, we may not realize an 
amount equal to the indebtedness secured by the property. In addition, we rely on appraisals and other valuation techniques to 
establish  the  value  of  our  OREO  and  to  determine  certain  loan  impairments.  If  any  of  these  valuations  are  inaccurate,  our 
consolidated financial statements may not reflect the correct value of OREO, and our Allowance for credit losses on loans and 
leases  may  not  reflect  accurate  loan  impairments.  The  valuation  of  the  properties  securing  the  loans  in  our  portfolio  may 

26 

 
 
negatively impact the continuing value of those loans and could materially adversely affect our business, results of operations 
and financial condition. 

We could be subject to losses, regulatory action or reputational harm due to fraudulent and negligent acts on the part of 
loan applicants, our borrowers, our employees and vendors. 

In  deciding  whether  to  extend  credit  or  enter  into  other  transactions  with  customers  and  counterparties,  we  may  rely  on 
information furnished by or on behalf of customers and other third parties, including financial statements, property appraisals, 
title  information,  employment  and  income  documentation,  account  information  and  other  financial  information  which  may 
include information furnished by sellers to our borrowers in connection with business acquisitions that we finance. We may also 
rely  on  representations  of  clients  and  other  third  parties  as  to  the  accuracy  and  completeness  of  such  information  and,  with 
respect  to  financial  statements,  on  reports  of  independent  auditors.  Any  such  misrepresentation  or  incorrect  or  incomplete 
information may not be detected prior to funding a loan or during our ongoing monitoring of outstanding loans. In addition, one 
or more of our employees or vendors could cause a significant operational breakdown or failure, either as a result of human 
error or where an individual purposefully sabotages or fraudulently manipulates our loan documentation, operations or systems. 
Any of these developments could have a material adverse effect on our business, results of operations and financial condition. 

New lines of business or new products and services may subject us to additional risks. 

We  are  focused  on  our  long-term  growth  and  have  undertaken  various  new  business  initiatives,  many  of  which  involve 
activities that are new to us, or in some cases, are in the early stages of development. From time to time, we may develop, grow 
and/or acquire new lines of business or offer new products and services within existing lines of business. There are substantial 
risks and uncertainties associated with these efforts, particularly in instances where the markets for these products and services 
are not fully developed.  For example, we have launched a Venture Banking vertical where we provide credit and other financial 
services to venture-backed businesses that often have limited operating histories and are incurring significant losses.  During 
2019,  our  subsidiary  Canapi  Advisors  began  providing  investment  advisory  services  to  a  series  of  new  funds  focused  on 
providing  venture  capital  to  new  and  emerging  financial  technology  companies.    Given  our  evolving  business  and  product 
diversification,  these  and  other  new  initiatives  may  subject  us  to,  among  other  risks,  increased  business,  reputational  and 
operational risk, as well as more complex legal, third-party, regulatory and compliance costs and risks. 

In  developing  and  marketing  new  lines  of  business  and/or  new  products  and  services,  we  may  invest  significant  time  and 
resources. Initial timetables for the introduction and development of new lines of business and/or new products or services may 
not  be  achieved,  and  price  and  profitability  targets  may  not  prove  feasible.    External  factors,  such  as  compliance  with 
regulations, competitive alternatives and shifting market preferences, may also impact the successful implementation of a new 
line of business or a new product or service. Furthermore, any new line of business and/or new product or service could have a 
significant  impact  on  the  effectiveness  of  our  system  of  internal  controls.  Failure  to  successfully  manage  these  risks  in  the 
development and implementation of new lines of business or new products or services could have a material adverse effect on 
our  business,  results  of  operations  and  financial  condition. All  service  offerings,  including  current  offerings  and  those  which 
may be provided in the future, may become more risky due to changes in economic, competitive and market conditions beyond 
our control.  

We  are  subject  to  risk  in  connection  with  our  strategic  activities,  including  acquisitions,  joint  ventures,  partnerships,  and 
investments.  

We  are  engaged,  and  may  in  the  future  engage,  in  strategic  activities,  including  acquisitions,  joint  ventures,  partnerships, 
investments or other business growth initiatives or undertakings. There can be no assurance that we will successfully identify 
appropriate opportunities, that we will be able to negotiate or finance such activities or that such activities, if undertaken, will 
be successful. 

Our ability to execute strategic activities and new business initiatives successfully will depend on a variety of factors. These 
factors likely will vary based on the nature of the activity but may include our success in integrating an acquired company or a 
new internally-developed growth initiative into our business, operations, services, products, personnel and systems, operating 
effectively  with  any  partner  with  whom  we  elect  to  do  business,  meeting  applicable  regulatory  requirements  and  obtaining 
applicable regulatory licenses or other approvals, hiring or retaining key employees, achieving anticipated synergies, meeting 
management's expectations, actually realizing the anticipated benefits of the activities, and overall general market conditions. 
Our ability to address these matters successfully cannot be assured. In addition, our strategic efforts may divert resources or 
management's  attention  from  ongoing  business  operations  and  may  subject  us  to  additional  regulatory  scrutiny  and  potential 
liability. If we do not successfully execute a strategic undertaking, it could adversely affect our business, financial condition, 
results of operations, reputation or growth prospects. In addition, if we were to conclude that the value of an acquired business 

27 

 
had  decreased  and  that  the  related  goodwill  had  been  impaired,  that  conclusion  would  result  in  an  impairment  of  goodwill 
charge to us, which would adversely affect our results of operations. 

In  addition,  in  order  to  finance  future  strategic  undertakings,  we  might  require  additional  financing,  which  might  not  be 
available  on  terms  favorable  to  us,  or  at  all.  If  obtained,  equity  financing  could  be  dilutive  and  the  incurrence  of  debt  and 
contingent liabilities could have a material adverse effect on our business, results of operations or financial condition. 

Our  investments  in  financial  technology  companies  and  initiatives,  including  the  activities  of  our  subsidiary  Canapi 
Advisors, subject us to material financial, reputational and strategic risks. 

Our investments in various financial technology companies have had a significant impact on our results of operations, and we 
anticipate they will continue to have a significant impact on our results of operations in the future.  Investments where we have 
the  ability  to  exercise  significant  influence  but  not  control  over  the  operating  and  financial  policies  of  the  investee  are 
accounted for using the equity method of accounting.  For investments accounted for under the equity method, we increase or 
decrease our investment by our proportionate share of the investee’s net income or loss.  Those investments where we are not 
able  to  exercise  significant  influence  over  the  investee  are  accounted  for  under ASC  323,  Investments  –  Equity  Method  and 
Joint Ventures, as equity securities, where changes in fair value resulting from observable price changes arising from orderly 
transactions  are  recognized  in  net  income.    We  also  periodically  evaluate  our  investments  for  impairment.    See  Note  1. 
Organization  and  Summary  of  Significant  Accounting  Policies  under  the  subheading  entitled  “Investments”  for  more 
information.   

Any  earnings  from  our  financial  technology  investments  can  be  volatile  and  difficult  to  predict.    Furthermore,  we  invest  in 
many of these financial technology companies for strategic purposes.  Where we are a minority shareholder, we may be unable 
to  influence  the  activities  of  these  organizations  which  could  have  an  adverse  impact  on  our  ability  to  execute  our  strategic 
initiatives and successfully develop and implement the banking platform we are developing with these and other partners. 

Our subsidiary Canapi Advisors is an investment advisor to Canapi Ventures, a series of funds focused on providing venture 
capital to new and emerging financial technology companies.  Canapi Ventures invests in early to growth-stage companies that 
may include companies that utilize advanced science, technology, engineering and/or mathematics to innovate in the financial 
technology  market.    Investments  in  these  companies  involve  a  high  degree  of  business  and  financial  risk  that  can  result  in 
substantial losses.  These companies may be unseasoned, unprofitable or have no established operating histories or earnings and 
may lack technical, marketing, financial and other resources.  These companies often have the need for substantial additional 
capital to support expansion or to achieve or maintain a competitive position.  Less established companies tend to have lower 
capitalization  and  fewer  resources  and,  therefore,  are  often  more  vulnerable  to  financial  failure.  These  companies  may  be 
dependent  upon  the  success  of  one  product  or  service,  a  unique  distribution  channel,  or  the  effectiveness  of  its  manager  or 
management  team.    The  failure  of  this  one  product,  service  or  distribution  channel,  or  the  loss  or  ineffectiveness  of  a  key 
executive  or  executives  within  the  management  team  may  have  a  materially  adverse  impact  on  such  companies.  Such 
companies  may  face  intense  competition,  including  competition  from  companies  with  greater  financial  resources,  more 
extensive  development,  manufacturing,  marketing  and  service  capabilities  and  a  larger  number  of  qualified  managerial  and 
technical personnel.  If Canapi Advisors is unable to successfully identify investment opportunities, it will likely lose the capital 
that  it  invests  on  behalf  of  the  fund’s  investors,  including  the  capital  that  we  will  invest,  and  will  not  generate  any  carried 
interest  for  the  benefit  of  the  Company,  which  would  have  a  materially  adverse  effect  on  our  results  of  operations,  our 
reputation and our ability to raise successive funds for similar purposes. 

Many of the financial technology companies in which we invest present risks similar to those in which Canapi Ventures invests.  
The possibility that the companies in which we and Canapi Ventures invest will not be able to commercialize their technology 
or  product  concept  presents  significant  risk  to  our  business  operations  and  financial  results.  These  companies  tend  to  lack 
management  depth,  to  have  limited  or  no  history  of  operations  and  to  not  have  attained  profitability.   Additionally,  although 
some  of  these  companies  may  already  have  a  commercially  successful  product  or  product  line  at  the  time  of  investment, 
technology  products  and  services  often  have  a  more  limited  market  or  life  span  than  products  in  other  industries.  Thus,  the 
ultimate success of these companies may depend on their ability to continually innovate in increasingly competitive markets. 
Most of the companies in which we and Canapi Ventures invest will require substantial additional equity financing to satisfy 
their continuing growth and working capital requirements. Each round of venture financing is typically intended to provide a 
company with enough capital to reach the next stage of development. The circumstances or market conditions under which such 
companies will seek additional capital is unpredictable. It is possible that one or more of such companies will not be able to 
raise additional financing or may be able to do so only at a price or on terms which are unfavorable. 

28 

 
Our investments in other companies may be illiquid. 

The equity securities of the companies in which we and Canapi Ventures invest are at the time of acquisition unmarketable and 
illiquid, and there can be no assurance that a ready market for these securities will ever exist.  Such securities generally cannot 
be sold publicly without prior agreement with the issuer to register the securities under the Securities Act or by selling such 
securities under Rule 144 or other provisions of the Securities Act which permit only limited sales under specified conditions.  
We generally will realize the value of such securities only if the issuer is able to make an initial public offering of its shares or 
enters into a business combination with another company which purchases our equity securities or exchanges them for publicly 
traded securities of the acquirer. The feasibility of such transactions depends upon the company's financial results as well  as 
general economic and equity market conditions. Furthermore, even if the equity securities owned become publicly traded, our 
ability to sell such securities may be limited by the lack of or limited nature of a trading market for such securities. There can be 
no assurance that the value at which we carry these assets will necessarily reflect the amount which could be realized upon a 
sale or other liquidity event. 

We may be adversely impacted by the transition from LIBOR as a reference rate. 

In  2017,  the  United  Kingdom’s  Financial  Conduct Authority  announced  that  after  2021  it  would  no  longer  compel  banks  to 
submit  the  rates  required  to  calculate  the  London  Interbank  Offered  Rate  (“LIBOR”).  This  announcement  indicates  that  the 
continuation of LIBOR on the current basis cannot and will not be guaranteed after 2021. Consequently, at this time, it is not 
possible  to  predict  whether  and  to  what  extent  banks  will  continue  to  provide  submissions  for  the  calculation  of  LIBOR. 
Similarly, it is not possible to predict whether LIBOR will continue to be viewed as an acceptable market benchmark, what rate 
or rates may become accepted alternatives to LIBOR, or what the effect of any such changes in views or alternatives may be on 
the markets for LIBOR-indexed financial instruments. 

We have loans and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR. The 
transition  from  LIBOR  could  create  considerable  costs  and  additional  risk.  Since  proposed  alternative  rates  are  calculated 
differently,  payments  under  contracts  referencing  new  rates  will  differ  from  those  referencing  LIBOR.  The  transition  will 
change  our  market  risk  profiles,  requiring  changes  to  risk  and  pricing  models,  valuation  tools,  product  design  and  hedging 
strategies.  Furthermore,  failure  to  adequately  manage  this  transition  process  with  our  customers  could  adversely  impact  our 
reputation. Although  we  are  currently  assessing  the  impact  of  the  transition  from  LIBOR,  failure  to  adequately  manage  the 
transition could have a material adverse effect on our business, financial condition and results of operations. 

Our investments and/or financings in certain tax-advantaged projects may not generate returns as anticipated and may have 
an adverse impact on our financial results. 

We  invest  in  and/or  finance  certain  tax-advantaged  projects  promoting  renewable  energy  sources.  Our  investments  in  these 
projects are designed to generate a return primarily through the realization of federal and state income tax credits, and other tax 
benefits, over specified time periods. We utilize an investment tax credit for the installation of certain solar power facilities. We 
are  subject  to  the  risk  that  previously  recorded  tax  credits,  which  remain  subject  to  recapture  by  taxing  authorities  based  on 
compliance features required to be met at the project level, will fail to meet certain government compliance requirements and 
will not be able to be fully realized. The possible inability to realize these tax credits and other tax benefits can have a negative 
impact  on  our  financial  results. The  risk  of  not  being  able  to  realize  the  tax  credits  and  other  tax  benefits  depends  on  many 
factors outside of our control, including changes in the applicable provisions of the tax code and the ability of the projects to be 
completed and properly managed.  In addition, we make loans through the USDA’s Rural Energy for America Program, which 
provides guaranteed loan financing and grant funding to agricultural producers and rural small businesses for renewable energy 
systems  or  to  make  energy-efficient  improvements.    Any  changes  to  applicable  provisions  of  the  tax  code  or  other 
developments could adversely impact demand for these loans even where we are not utilizing an investment tax credit. 

Our loan portfolio may be affected by deterioration in real estate markets, including declines in the performance of loans. 

Deterioration  in  real  estate  markets  could  result  in  declining  prices  and  excess  inventories.  As  a  result,  developers  may 
experience  financial  deterioration  and  banking  institutions  may  experience  declines  in  the  performance  of  construction, 
development  and  commercial  loans.  We  make  credit  and  reserve  decisions  based  on  the  current  conditions  of  borrowers  or 
projects  combined  with  our  expectations  for  the  future.  If  conditions  are  worse  than  forecast,  we  could  experience  higher 
charge-offs and delinquencies than is provided in the allowance for credit losses on loans and leases, which could materially 
adversely affect our business, results of operations and financial condition. 

29 

 
Deterioration in the commercial soundness of our counterparties could adversely affect us. 

Our ability to engage in routine funding transactions could be adversely affected by the actions and commercial soundness of 
other financial institutions. Financial services institutions are interrelated as a result of trading, clearing, counterparty or other 
relationships,  and  we  routinely  execute  transactions  with  counterparties  in  the  financial  industry. As  a  result,  defaults  by,  or 
even rumors or questions about, one or more financial services institutions, or the financial services industry generally, could 
create another market-wide liquidity crisis similar to that experienced in late 2008 and early 2009 and could lead to losses or 
defaults by us or by other institutions. The deterioration or failure of our counterparties would have a material adverse effect on 
our business, results of operations and financial condition. 

We have different lending risks than larger, more diversified banks. 

Our ability to diversify our economic risks is limited. We lend primarily to small businesses in selected industries, which may 
expose  us  to  greater  lending  risks  than  those  of  banks  lending  to  larger,  better-capitalized  businesses  with  longer  operating 
histories.  Small  businesses  generally  have  fewer  financial  resources  in  terms  of  capital  or  borrowing  capacity  than  larger 
entities and may have limited operating histories. If economic conditions negatively impact the verticals in which we operate, 
our business, results of operations and financial condition may be adversely affected. 

We attempt to manage our credit exposure through careful monitoring of loan applicants and through loan approval and review 
procedures. We have established an evaluation process designed to determine the adequacy of our allowance for credit losses on 
loans and leases. While this evaluation process uses historical and other objective information, the classification of loans and 
the establishment of loan losses is an estimate based on experience, judgment and expectations regarding our borrowers, and 
the economies in which we and our borrowers operate, as well as the judgment of our regulators. This is an inherently uncertain 
process, and our loan loss reserves may not be sufficient to absorb future loan losses or prevent a material adverse effect on our 
business, results of operations and financial condition. 

Insiders have substantial control over us, and this control may limit our shareholders’ ability to influence corporate matters 
and may delay or prevent a third party from acquiring control over us. 

As  of  January  31,  2021,  our  directors  and  executive  officers  and  their  related  entities  own,  in  the  aggregate,  approximately 
26.0%  of  our  outstanding  common  stock. The  significant  concentration  of  stock  ownership  may  adversely  affect  the  trading 
price  of  our  common  stock  due  to  investors’  perception  that  conflicts  of  interest  may  exist  or  arise.  In  addition,  these 
shareholders  will  be  able  to  exercise  influence  over  all  matters  requiring  shareholder  approval,  including  the  election  of 
directors and approval of corporate transactions, such as a merger or other sale of our company or its assets. This concentration 
of ownership could limit the ability of other shareholders to influence corporate matters and may have the effect of delaying or 
preventing a change in control, including a merger, consolidation or other business combination involving us, or discouraging a 
potential acquirer from making a tender offer or otherwise attempting to obtain control, even if that change in control would 
benefit our other shareholders. For information regarding the ownership of our outstanding stock by our executive officers and 
directors and related entities, see “Security Ownership of Certain Beneficial Owners and Management and Related Shareholder 
Matters” in this Report. 

Risks Related to Our Investment in Apiture 

If the market for Apiture’s digital banking solutions develops more slowly than we expect or changes in ways that we fail to 
anticipate, our operating results would be adversely affected. 

Use of and reliance on digital banking solutions is at an early stage, and we do not know whether the market will develop more 
slowly  than  we  anticipate.  Many  financial  institutions  have  invested  substantial  resources  in  legacy  software,  and  these 
institutions  may  be  reluctant  or  unwilling  to  convert  from  their  existing  systems  to  Apiture’s  digital  banking  solutions.  
Furthermore, for most financial institutions, transitioning from an existing software provider (or from an internally developed 
legacy system) to a new provider is a significant and expensive undertaking.  Potential customers of Apiture’s digital banking 
solutions  may  conclude  that  switching  providers  involves  too  many  potential  disadvantages  such  as  disruption  of  business 
operations, loss of accustomed functionality and increased costs (including conversion and transition costs). Furthermore, some 
financial institutions may be reluctant or unwilling to use a cloud-based solution over concerns such as the security of their data 
and reliability of the delivery model. These concerns or other considerations may cause potential customers to choose not to 
adopt cloud-based solutions such as those being developed by Apiture or to adopt alternative solutions, either of which could 
have a material adverse impact on our business, results of operations and financial condition. 

30 

 
Apiture's future success will depend on its ability to develop, sell and deliver new or enhanced solutions to financial institution 
clients;  however,  these  solutions  and  related  services  may  not  be  attractive  to  existing  or  prospective  clients.  In  addition, 
promoting,  selling  and  delivering  these  new  and  enhanced  solutions  may  require  increasingly  costly  sales,  marketing  and 
implementation efforts. We also anticipate that Apiture will face challenges from its current competitors, which in many cases 
are more established and enjoy greater resources than it does, as well as by new entrants into the industry. If Apiture fails to 
introduce  new  product  designs  or  technologies  in  a  timely  manner,  or  if  existing  or  prospective  clients  choose  not  to  adopt 
Apiture’s solutions, our business, results of operations and financial condition could be materially and adversely affected. 

Apiture may experience development delays or software defects, which could adversely impact its potential profitability and 
our results of operations. 

Apiture’s digital banking solution will require sophisticated software and computing systems that may encounter development 
delays or software defects.  Defects in Apiture’s software offerings or delays in the development of such software could result 
in  unforeseen  costs,  diversion  of  technical  and  other  resources,  loss  of  credibility  with  existing  and  potential  clients  or 
reputational harm, any of which could materially adversely affect our business, results of operations and financial condition.   
Furthermore, to the extent that the Bank is involved in beta testing or early adoption of Apiture’s digital banking solutions, the 
Bank’s personnel and resources may be diverted from the day-to-day operation of the Bank, and the Bank’s operations may be 
adversely impacted. 

Apiture’s ability to anticipate and respond to changing industry trends and the needs and preferences of financial institution 
clients may affect its competitiveness or demand for its digital banking solutions, which may adversely affect our operating 
results. 

The financial services, payments, and technology industries are subject to rapid technological advancements, new products and 
services,  an  evolving  competitive  landscape,  developing  industry  standards  and  changing  client  and  consumer  needs  and 
preferences.  We  expect  that  new  services  and  technologies  applicable  to  the  financial  services,  payments  and  technology 
industries will continue to emerge and evolve.  These changes in technology may limit the competitiveness of and demand for 
products  or  services  offered  by  Apiture.    Also,  Apiture’s  existing  and  prospective  financial  institution  clients  and  their 
respective customers continue to adopt new technology for business and personal uses. Apiture must anticipate and respond to 
these changes in order to compete in its market. 

Apiture’s failure to develop products and services that meet the needs and preferences of its clients could have an adverse effect 
on  its  ability  to  compete  effectively.    Furthermore,  potential  negative  reaction  to Apiture’s  products  and  services  can  spread 
quickly  through  social  media  and  damage  its  reputation  before  it  has  the  opportunity  to  respond.  If  Apiture  is  unable  to 
anticipate  or  respond  to  technological  changes  or  evolving  industry  demands  on  a  timely  basis,  our  business,  results  of 
operations and financial condition could be materially adversely affected. 

If Apiture is unable to effectively integrate its digital banking solutions with other systems used by financial institutions, its 
solutions will not operate effectively and our results of operations could be adversely affected. 

The  functionality  of Apiture’s  digital  banking  solutions  will  depend  on  its  ability  to  integrate  with  other  third-party  systems 
used by potential clients, including well-established core processing systems. Certain providers of these third-party systems also 
offer solutions that are competitive to the solutions being developed by Apiture and may have an advantage with clients already 
using  their  software  by  having  better  ability  to  integrate  with  their  software  and  by  being  able  to  bundle  their  competitive 
products with other applications used by Apiture’s existing and prospective financial institution clients at favorable pricing. 

31 

 
Security breaches or attacks on Apiture’s systems may have a significant effect on our business. 

In order to offer its products and services, Apiture must process, store, and transmit sensitive business information and personal 
consumer  information,  including,  but  not  limited  to,  names,  bankcard  numbers,  home  or  business  addresses,  social  security 
numbers,  driver's  license  numbers  and  bank  account  numbers.  Under  various  federal,  state  and  international  laws, Apiture  is 
responsible  for  information  provided  to  it  by  financial  institutions,  merchants,  third-party  service  providers,  and  others. 
Maintaining  the  confidentiality  of  such  sensitive  business  information  and  personal  consumer  information  will  be  critical  to 
Apiture’s business; however, Apiture cannot be certain that the security measures and procedures it puts in place to protect this 
sensitive data will be successful or sufficient to counter all current and emerging technology threats designed to breach network 
security in order to gain access to confidential information. Cloud technologies, including third-party cloud infrastructure, are 
also  critical  to  the  operation  of  Apiture’s  systems.  The  increasing  sophistication  of  cyber  criminals  and  their  continuous 
attempts to breach networks presents risk of a security breach of Apiture’s systems. A breach of Apiture’s systems processing or 
storing sensitive business information or personal consumer information could lead to claims against it, reputational damage, 
lost clients and lost revenue, substantial additional costs (including costs of notification of consumers, credit monitoring, card 
reissuance, contact centers and forensics), loss of clients' and their customers’ confidence, as well as imposition of fines and 
damages,  all  of  which  could  materially  adversely  affect  our  business,  results  of  operations  and  financial  condition.    The 
increased use of mobile and cloud technologies, as well as the increase in remote work due to the COVID-19 pandemic, can 
heighten these and other operational risks. In addition, as security threats continue to evolve, Apiture will be required to invest 
additional  resources  to  modify  and  update  the  security  of  its  systems.  The  level  of  required  investment  could  materially 
adversely affect our business, results of operations and financial condition. 

Apiture may experience breakdowns in its processing systems that could damage client relations and expose it to liability. 

Apiture’s business will rely heavily on the reliability of its processing systems. A system outage could have a material adverse 
effect on Apiture’s business, financial condition, and results of operations. Not only would it suffer damage to its reputation in 
the event of a system outage, but Apiture may also be liable to third parties. To successfully operate its business, Apiture must 
be able to protect its processing and other systems from interruption, including from events that may be beyond its reasonable 
control. Events that could cause system interruptions include, but are not limited to, fire, natural disaster, unauthorized entry, 
power loss, telecommunications failure, computer viruses, terrorist acts, cyber attacks and war. To the extent Apiture outsources 
its disaster recovery functions, it is at risk of the vendor’s unresponsiveness or other failures in the event of system breakdowns. 

Legislation  relating  to  consumer  privacy  might  affect Apiture’s  ability  to  collect  data  that  it  uses  in  providing  customers’ 
account  holder  and  end-user  information,  which,  among  other  things,  could  negatively  affect  its  ability  to  satisfy  its 
customers’ needs. 

Apiture collects and stores personal and identifying information regarding customers’ account holders and end-users to enable 
certain functionality of its solutions and provide customers with data about their account holders and end-users. The enactment 
of  new  or  amended  legislation  or  industry  regulations  pertaining  to  consumer  or  private  sector  privacy  issues  could  have  a 
material adverse impact on Apiture’s collection, storage, and sharing of such information. Legislation or industry regulations 
regarding consumer or private sector privacy issues could place restrictions upon the collection, sharing and use of information 
that  is  currently  legally  available,  which  could  materially  increase  Apiture’s  cost  of  collecting  some  data.  These  types  of 
legislation  or  industry  regulations  could  also  prohibit Apiture  from  collecting  or  disseminating  certain  types  of  data,  which 
could  adversely  affect  its  ability  to  meet  customers’  requirements  and  its  profitability  and  cash  flow  targets.  Every  state,  the 
District of Columbia, and the Federal Financial Institutions Examination Council have enacted data breach notification laws or 
requirements. These legislative measures impose strict requirements on reporting time frames for providing notice, as well as 
the contents of such notices. The costs of compliance with, the inability to determine whether a data breach has occurred within 
the time frame provided by, and other burdens imposed by, such laws and regulations may lead to significant fines, penalties or 
liabilities for any noncompliance with such privacy laws. Even the perception of privacy concerns, whether or not valid, may 
inhibit market adoption of Apiture’s solutions, which could have a material adverse effect on our business, financial condition, 
operating results and the value of our investment in Apiture. 

32 

 
 
 
 
Apiture uses “open source” software in its solutions, which might restrict how it uses or distributes its solutions, require that 
it release the source code of certain software subject to open source licenses or subject it to litigation or other actions that 
could adversely affect its business. 

Apiture currently uses in its solutions, and may use in the future, software that is licensed under “open source,” “free” or other 
similar  licenses  where  the  licensed  software  is  made  available  to  the  general  public  on  an  “as-is”  basis  under  the  terms  of  a 
specific  non-negotiable  license.  Some  open-source  software  licenses  require  that  software  subject  to  the  license  be  made 
available to the public and that any modifications or derivative works based on the open-source code be licensed in source code 
form  under  the  same  open-source  licenses.  Although  Apiture  monitors  its  use  of  open-source  software,  there  can  be  no 
assurance that all open source software is reviewed prior to use in its solutions, that its programmers have not incorporated open 
source  software  into  its  solutions,  or  that  they  will  not  do  so  in  the  future.  In  addition,  some  of  Apiture’s  products  may 
incorporate  third-party  software  under  commercial  licenses.  Apiture  cannot  be  certain  whether  such  third-party  software 
incorporates  open-source  software  without  its  knowledge.  In  the  past,  companies  that  incorporate  open  source  software  into 
their products have faced claims alleging noncompliance with open source license terms or infringement or misappropriation of 
proprietary software, but because few courts have interpreted open source licenses, the manner in which these licenses may be 
interpreted and enforced is subject to some uncertainty. There is a risk that open source software licenses could be construed in 
a manner that imposes unanticipated conditions or restrictions on Apiture’s ability to market or provide its solutions. As a result 
of  using  open  source  software  subject  to  such  licenses, Apiture  could  be  required  to  release  its  proprietary  source  code,  pay 
damages, re-engineer its products, limit or discontinue sales or take other remedial action, any of which could adversely affect 
our business, financial condition, operating results and the value of our investment in Apiture. 

Risks Related to Our Regulatory Environment 

We are subject to extensive regulation that could limit or restrict our activities. 

We operate in a highly regulated industry and are subject to examination, supervision, and comprehensive regulation by various 
federal  and  state  regulatory  agencies.  Our  compliance  with  these  regulations  is  costly  and  restricts  certain  of  our  activities, 
including  the  declaration  and  payment  of  cash  dividends  to  shareholders,  mergers  and  acquisitions,  investments,  loans  and 
interest rates charged, interest rates paid on deposits, and locations of offices. We are also subject to capitalization guidelines 
established  by  our  regulators,  which  require  us  to  maintain  adequate  capital  to  support  our  growth  and  operations.  See 
“Supervision and Regulation” above for more information on the federal and state laws, rules and regulations that apply to our 
business  activities.  Should  we  fail  to  comply  with  these  regulatory  requirements,  federal  and  state  regulators  could  impose 
additional restrictions on the activities of the Company and the Bank, which could materially and adversely affect our business, 
results of operations and financial condition. 

The laws and regulations applicable to the banking industry have changed in recent years and may continue to change, and we 
cannot predict the effects of these changes on our business and profitability. Because government regulation greatly affects the 
business  and  financial  results  of  all  commercial  banks  and  bank  holding  companies,  our  cost  of  compliance  could  adversely 
affect our business, results of operations and financial condition. 

Our financial condition and results of operations are affected by credit policies of monetary authorities, particularly the Federal 
Reserve. Actions by monetary and fiscal authorities, including the Federal Reserve, could have an adverse effect on our deposit 
levels, loan demand, or business and earnings, as well as the value of our common stock. 

We are required to maintain capital to meet regulatory requirements, and, if we fail to maintain sufficient capital, whether 
due to growth opportunities, losses or an inability to raise additional capital or otherwise, our financial condition, liquidity 
and results of operations, as well as our compliance with regulatory requirements, would be adversely affected. 

Both we and the Bank are required to meet regulatory capital requirements and otherwise need to maintain sufficient liquidity 
to  support  recent  and  future  growth.  We  have  continued  to  experience  considerable  growth  recently.  Asset  growth, 
diversification  of  our  business,  expansion  of  our  financial  product  offerings  and  other  changes  in  our  asset  mix  continue  to 
require higher levels of capital. Our ability to raise additional capital, when and if needed in the future, to meet such regulatory 
capital  requirements  and  liquidity  needs  will  depend  on  conditions  in  the  capital  markets  ,  general  economic  conditions,  the 
performance and prospects of our business and a number of other factors, many of which are outside of our control.  We cannot 
assure you that we will be able to raise additional capital if needed or raise additional capital on terms acceptable to us. If we 
fail to meet these capital  and other regulatory requirements, our financial condition, liquidity and results of operations could be 
materially and adversely affected.  

33 

 
 
Although we comply with all current applicable capital requirements, we may be subject to more stringent regulatory capital 
requirements in the future, and we may need additional capital in order to meet those requirements. If we or the Bank fail to 
meet applicable minimum capital requirements or cease to be well capitalized, such failure would cause us and the Bank to be 
subject to regulatory restrictions and could adversely affect customer confidence, our ability to grow, our costs of funds and 
FDIC insurance costs, our ability to pay dividends on common stock and/or repurchase shares, our ability to make acquisitions, 
and our business, results of operations and financial condition, generally. 

Our  deposit  operations  are  subject  to  extensive  regulation,  and  we  expect  additional  regulatory  requirements  to  be 
implemented in the future. 

We  are  subject  to  significant  anti-money  laundering,  “know  your  customer”  and  other  regulations  under  applicable  law, 
including the Bank Secrecy Act and the USA PATRIOT Act, and we could become subject in the future to additional regulatory 
requirements  beyond  those  that  are  currently  adopted,  proposed  or  contemplated.  We  expect  that  federal  and  state  bank 
regulators will increase their oversight, inspection and investigatory role over our deposit operations and the financial services 
industry generally. Furthermore, we intend to increase our deposit product offerings and grow our customer deposit portfolio in 
the  future  and,  as  a  result,  we  are,  and  will  continue  to  be,  subject  to  heightened  compliance  and  operating  costs  that  could 
adversely affect our business, results of operations and financial condition. In addition, legal and regulatory proceedings and 
other  contingencies  will  arise  from  time  to  time  that  may  have  an  adverse  effect  on  our  business  practices  and  results  of 
operations. 

The  FDIC  Deposit  Insurance  assessments  that  we  are  required  to  pay  may  continue  to  materially  increase  in  the  future, 
which would have an adverse effect on our earnings. 

As a member institution of the FDIC, our Bank is assessed a quarterly deposit insurance premium. During 2009 to 2012, the 
large number of bank failures across the nation significantly depleted the deposit insurance fund, or DIF, and reduced the ratio 
of  reserves  to  insured  deposits.  On  October 19,  2010,  the  FDIC  adopted  a  DIF  Restoration  Plan,  which  requires  the  DIF  to 
attain a 1.35% reserve ratio by September 30, 2020. The Dodd-Frank Act directs the FDIC to “offset the effect” of the increased 
reserve  ratio  for  insured  depository  institutions  with  total  consolidated  assets  of  less  than  $10  billion.  In  addition,  the  FDIC 
modified  the  method  by  which  assessments  are  determined  and,  effective  April 1,  2011,  adjusted  assessment  rates,  which 
currently  range  from  2.5  to  45  basis  points  (annualized),  subject  to  adjustments  for  unsecured  debt  and,  in  the  case  of  small 
institutions outside the lowest risk category and certain large and highly complex institutions, brokered deposits. As a result, we 
may be required to pay significantly higher premiums or additional special assessments that could adversely affect our business, 
results of operations and financial condition.  Increased FDIC assessment premiums, due to our risk classification, emergency 
assessments, or implementation of the modified DIF reserve ratio, could have a material adverse effect on our business, results 
of operations and financial condition. 

Risks Related to Our Common Stock 

The  low  trading  volume  in  our  common  stock  may  adversely  affect  your  ability  to  resell  shares  at  prices  that  you  find 
attractive or at all. 

Our common stock is listed for quotation on the NASDAQ Global Select Market under the ticker symbol “LOB”. The average 
daily  trading  volume  for  our  common  stock  is  less  than  that  of  larger  financial  institutions.  Due  to  its  relatively  low  trading 
volume,  sales  of  our  common  stock  may  place  significant  downward  pressure  on  the  market  price  of  our  common  stock. 
Furthermore, it may be difficult for holders to resell their shares at prices they find attractive, or at all. 

Future sales of shares of our common stock by existing shareholders could depress the market price of our common stock. 

Live Oak Bancshares, Inc. had 42,583,232 shares of common stock outstanding at January 31, 2021. In addition, as of January 
31,  2021,  there  were  outstanding  options  to  purchase  1,859,911  shares  of  our  common  stock  that,  if  exercised,  will  result  in 
these  additional  shares  becoming  available  for  sale. Also,  as  of  January  31,  2021,  there  were  842,503  outstanding  restricted 
stock units that vest over time and 382,750 outstanding restricted stock units that vest based on stock price performance criteria, 
that  when  vested  will  result  in  additional  shares  becoming  available  for  sale.   A  large  portion  of  these  shares,  options  and 
restricted  stock  units  are  held  by  a  small  number  of  persons.  Sales  by  these  shareholders  or  option  and  restricted  stock  unit 
holders of a substantial number of shares could significantly reduce the market price of our common stock. 

34 

 
Our ability to pay cash dividends on our securities is limited and we may be unable to pay future dividends. 

We may not declare or pay dividends on our securities, including our common stock, in the future. Any future determination 
relating  to  dividend  policy  will  be  made  at  the  discretion  of  our  board  of  directors  and  will  depend  on  a  number  of  factors, 
including  our  future  earnings,  capital  requirements,  financial  condition,  future  prospects,  regulatory  restrictions,  and  other 
factors that our board of directors may deem relevant. The holders of our capital stock are entitled to receive dividends when, 
and if, declared by our board of directors out of funds legally available for that purpose. As part of our consideration to pay cash 
dividends, we intend to retain adequate funds from future earnings to support the development and growth of our business. In 
addition,  our  ability  to  pay  dividends  is  restricted  by  federal  policies  and  regulations.  It  is  the  current  policy  of  the  Federal 
Reserve that bank holding companies should pay cash dividends on capital stock only out of net income available over the past 
year  and  only  if  prospective  earnings  retention  is  consistent  with  the  organization’s  expected  future  needs  and  financial 
condition. Further, a principal source of funds to pay dividends is cash dividends that we receive from the Bank, which, in turn, 
will  be  highly  dependent  upon  the  Bank’s  historical  and  projected  results  of  operations,  liquidity,  cash  flows  and  financial 
condition, as well as various legal and regulatory prohibitions and other restrictions on the ability of the Bank to pay dividends, 
extend credit or otherwise transfer funds to Live Oak Bancshares, Inc. 

Additional issuances of common stock or securities convertible into common stock may dilute holders of our common stock. 

We  may,  in  the  future,  determine  that  it  is  advisable,  or  we  may  encounter  circumstances  where  it  is  determined  that  it  is 
necessary, to issue additional shares of common stock, securities convertible into, exchangeable for or that represent an interest 
in  common  stock,  or  common  stock-equivalent  securities  to  fund  strategic  initiatives  or  other  business  needs  or  to  build 
additional capital. Our board of directors is authorized to cause us to issue additional shares of common stock from time to time 
for adequate consideration without any additional action on the part of our shareholders. The market price of our common stock 
could decline as a result of other offerings, as well as other sales of a large block of common stock or the perception that such 
sales could occur. 

Live  Oak  Bancshares,  Inc.  is  subject  to  extensive  regulation,  and  ownership  of  its  common  stock  may  have  regulatory 
implications for holders thereof. 

The  Company  is  subject  to  extensive  federal  and  state  banking  laws,  including  the  Bank  Holding  Company Act  of  1956,  as 
amended, or BHCA, and federal and state banking regulations, that impact the rights and obligations of owners of its common 
stock, including, for example, its ability to declare and pay dividends on its common stock.  

Shares  of  Live  Oak  Bancshares,  Inc.’s  common  stock  are  voting  securities  for  purposes  of  the  BHCA  and  any  bank  holding 
company  or  foreign  bank  that  is  subject  to  the  BHCA  may  need  approval  to  acquire  or  retain  more  than  5%  of  the  then 
outstanding shares of Live Oak Bancshares Inc.’s common stock, and any holder (or group of holders deemed to be acting in 
concert) may need regulatory approval to acquire or retain 10% or more of the shares of LOB’s common stock.  Furthermore, 
the BHCA generally requires regulatory approval before any individual or company may acquire 25% or more of any class of 
Live  Oak  Bancshares  Inc.’s  common  stock,  and  such  regulatory  approval  may  be  required  under  certain  circumstances  if  a 
person, company or group acting in concert acquires 10% or more, but less than 25% of Live Oak Bancshares Inc.’s common 
stock.    Under  certain  limited  circumstances,  a  holder  or  group  of  holders  acting  in  concert  may  exceed  the  25%  percent 
threshold and not be deemed to control us until they own 33% percent or more of our total equity. The amount of total equity 
owned by a holder or group of holders acting in concert is calculated by aggregating all shares held by the holder or group, 
whether  as  a  combination  of  voting  or  non-voting  shares  or  through  other  positions  treated  as  equity  for  regulatory  or 
accounting purposes and meeting certain other conditions. Holders of Live Oak Bancshares Inc.’s common stock should consult 
their own counsel with regard to regulatory implications. 

Offerings of debt, which would rank senior to Live Oak Bancshares, Inc.’s common stock upon liquidation, may adversely 
affect the market price of Live Oak Bancshares, Inc.’s common stock. 

The Company may attempt to increase its capital resources or, if regulatory capital ratios fall below the required minimums, 
The Company could be forced to raise additional capital by making additional offerings of debt or equity securities, senior or 
subordinated notes, preferred stock and common stock. Upon liquidation, holders of the Company’s debt securities and lenders 
with respect to other borrowings will receive distributions of available assets prior to the holders of Live Oak Bancshares Inc.’s 
common stock. 

35 

 
Anti-takeover provisions could adversely affect Live Oak Bancshares, Inc. shareholders. 

In some cases, shareholders would receive a premium for their shares if Live Oak Bancshares Inc. were acquired by another 
company. However, state and federal law and Live Oak Bancshares Inc.’s articles of incorporation and bylaws make it difficult 
for anyone to acquire the Company without approval of the Live Oak Bancshares Inc.’s board of directors. For example, Live 
Oak Bancshares Inc.’s articles of incorporation require a supermajority vote of two-thirds of our outstanding common stock in 
order to effect a sale or merger of the Company in certain circumstances. Consequently, a takeover attempt may prove difficult, 
and shareholders may not realize the highest possible price for their securities. 

Shares of Live Oak Bancshares, Inc.’s  common stock are not insured deposits and may lose value. 

Shares of Live Oak Bancshares, Inc.’s common stock are not savings accounts, deposits or other obligations of any depository 
institution  and  are  not  insured  or  guaranteed  by  the  FDIC  or  any  other  governmental  agency  or  instrumentality,  any  other 
deposit insurance fund or by any other public or private entity. An investment in our common stock is inherently risky for the 
reasons described in this “Risk Factors” section. As a result, if you acquire shares of our common stock, you may lose some or 
all of your investment. 

General Risk Factors 

We face strong competition from a diverse group of competitors. 

The  banking  business  is  highly  competitive,  and  we  experience  strong  competition  from  many  other  financial  institutions, 
including  some  of  the  largest  commercial  banks  headquartered  in  the  country,    as  well  as  other  federally  and  state  chartered 
financial  institutions  such  as  community  banks  and  credit  unions, finance  and  business  development  companies,  commercial 
and  consumer  finance  companies,  peer-to-peer  and  marketplace  lenders,  securities  brokerage  firms,  insurance  companies, 
money market and mutual funds and other non-bank lenders. 

We compete with these institutions both in attracting deposits and in making loans, primarily on the basis of the interest rates 
we pay and yield on these products. We also compete with these institutions in our other business lines, including equipment 
leasing and wealth management.  Many of our competitors are well-established, much larger financial institutions. While we 
believe we can successfully compete with these other lenders in our industry verticals, we may face a competitive disadvantage 
as a result of our smaller size. Furthermore, nothing would prevent our competitors from developing or licensing a technology-
based platform similar to the technology-based platform we currently use in our business. In addition, many of our non-bank 
competitors  have  fewer  regulatory  constraints  and  may  have  lower  cost  structures.  We  expect  competition  to  continue  to 
intensify  due  to  financial  institution  consolidation,  legislative,  regulatory  and  technological  changes,  and  the  emergence  of 
alternative banking sources. 

Our ability to compete successfully will depend on a number of factors, including, among other things: 

•   our ability to build and maintain long-term customer relationships while ensuring high ethical standards and safe and 

sound banking practices; 

•  

the scope, relevance and pricing of products and services that we offer; 

•  

customer satisfaction with our products and services; 

•  

industry and general economic trends; and 

•   our ability to keep pace with technological advances and to invest in new technology. 

Increased  competition  could  require  us  to  increase  the  rates  we  pay  on  deposits  or  lower  the  rates  we  offer  on  loans,  which 
could reduce our profitability. Our failure to compete effectively in our primary markets could cause us to lose market share and 
could have a material adverse effect our business, results of operations and financial condition. 

We rely heavily on our management team and depend on our ability to attract and retain key personnel, and the unexpected 
loss of any of those personnel could adversely affect our operations. 

We are a customer-focused and relationship-driven organization. We expect our future growth to be driven in a large part by the 
relationships  maintained  with  our  customers  and  partners  by  our  chief  executive  officer,  president,  and  other  senior  officers. 

36 

 
The  unexpected  loss  of  any  of  our  key  employees  could  have  an  adverse  effect  on  our  business,  results  of  operations  and 
financial condition. The implementation of our business strategy will also require us to continue to attract, hire, motivate and 
retain skilled personnel to develop new customer relationships as well as new financial products and services. We are not party 
to non-compete or non-solicitation agreements with any of our officers or employees. The market for qualified employees in the 
businesses in which we operate is competitive, and we may not be successful in attracting, hiring or retaining key personnel. 
Our inability to attract, hire or retain key personnel could have a material adverse effect on our business, results of operations 
and financial condition. 

Our risk management framework may not be effective in mitigating risks and/or losses to us. 

We  have  implemented  a  risk  management  framework  to  manage  our  risk  exposure. This  framework  is  comprised  of  various 
processes, systems and strategies, and is designed to manage the types of risk to which we are subject, including, among others, 
credit,  market,  liquidity,  interest  rate  and  compliance  risks.  Our  framework  also  includes  financial  and  other  modeling 
methodologies which involve management assumptions and judgment. Our risk management framework may not be effective 
under all circumstances and it may fail to adequately identify or mitigate risk or loss to us. If our framework is not effective, we 
could  suffer  unexpected  losses  and  be  subject  to  potentially  adverse  regulatory  consequences,  and  our  business,  results  of 
operations and financial condition could be materially and adversely affected. 

Hurricanes  or  other  adverse  weather  events  could  disrupt  our  operations,  which  could  have  an  adverse  effect  on  our 
business or results of operations. 

North Carolina’s coastal region is affected, from time to time, by adverse weather events, particularly hurricanes. We cannot 
predict  whether,  or  to  what  extent,  damage  caused  by  future  hurricanes  or  other  weather  events  will  affect  our 
operations. Weather  events  could  cause  a  disruption  in  our  day-to-day  business  activities  and  could  have  a  material  adverse 
effect on our business, results of operations and financial condition. 

If we fail to maintain an effective system of internal control over financial reporting, we may not be able to accurately report 
our financial results. As a result, current and potential shareholders could lose confidence in our financial reporting which 
would harm our business and the trading price of our securities. 

If  we  identify  material  weaknesses  in  our  internal  control  over  financial  reporting  or  are  otherwise  required  to  restate  our 
financial  statements,  we  could  be  required  to  implement  expensive  and  time-consuming  remedial  measures  and  could  lose 
investor  confidence  in  the  accuracy  and  completeness  of  our  financial  reports.  We  may  also  face  regulatory  enforcement  or 
other actions, including the potential delisting of our securities from NASDAQ. This could have a material adverse effect on 
our business, financial condition and results of operations, and could subject us to litigation. 

Changes in accounting standards and management’s selection of accounting methods, including assumptions and estimates, 
could materially impact our financial statements. 

From time to time the SEC and the Financial Accounting Standards Board, or FASB, update accounting principles generally 
accepted in the United States ("GAAP") that govern the preparation of our financial statements. In addition, the FASB, SEC, 
bank  regulators  and  the  outside  independent  auditors  may  revise  their  previous  interpretations  regarding  existing  accounting 
regulations and the application of these accounting standards. These changes can be hard to predict and can materially impact 
how we record and report our financial condition and results of operations. In some cases, we could be required to apply a new 
or revised standard retroactively, resulting in changes to previously reported financial results, or a cumulative charge to retained 
earnings. In addition, management is required to use certain assumptions and estimates in preparing our financial statements, 
including  determining  the  fair  value  of  certain  assets  and  liabilities,  among  other  items.  If  the  assumptions  or  estimates  are 
incorrect,  we  may  experience  unexpected  material  adverse  consequences  that  could  negatively  affect  our  business,  results  of 
operations and financial condition. 

Our business reputation is important and any damage to it could have a material adverse effect on our business. 

Our reputation is very important to sustain our business, as we rely on our relationships with our current, former and potential 
customers, our technology and other strategic partners, our shareholders, and the industries that we serve. Any damage to our 
reputation, whether arising from legal, regulatory, supervisory or enforcement actions, matters affecting our financial reporting 
or compliance with SEC and exchange listing requirements, negative publicity, the conduct of our business or otherwise could 
have a material adverse effect on our business, results of operations and financial condition. 

37 

 
Item 1B.  UNRESOLVED STAFF COMMENTS 

There were no unresolved comments received from the SEC regarding the Company’s periodic or current reports. 

Item 2.  PROPERTIES 

The  following  table  sets  forth  the  location  of  the  Company’s  main  offices,  as  well  as  additional  administrative  offices  and 
certain information relating to the facilities. 

Office 
Main Offices 

Atlanta, GA Office 

Santa Rosa, CA Office 

Roseville, CA Office 

Wilmington Flight 
Operations 
Washington, DC Office 

New York, NY Office 

Raleigh, NC Office 

Rocky Mount, NC Office 

Address 
1741 Tiburon Dr 
1757 Tiburon Dr 
1805 Tiburon Dr 
1811 Tiburon Dr 
3060 Peachtree Rd 
Ste. 1220 
100 B St 
Ste. 100 
1223 Pleasant Grove Blvd 
Ste. 120 
1890 Trask Dr 

2099 Pennsylvania Ave, 
NW 
212 West 91st St, 
Apt 635 
1017 Main Campus Dr, 
Ste. 3200 
210 Bryant St, 
Ste. A 

   Year Opened 

2013 
2015 
2019 
2019 
2010 

2015 

2016 

2017 

2017 

2018 

2019 

2020 

Approximate 
Square 
Footage 
36,000 
55,000 
80,972 
24,329 
4,455 

Owned or 
Leased 
Owned 

Operating 
Segment 
Banking 
Fintech 

Leased 

Banking 

2,386 

Leased 

Banking 

1,416 

Leased 

Banking 

25,500 

Owned 

3,698 

Leased 

Banking 
Fintech 
Banking 

400 

Leased 

Banking 

3,889 

1,698 

Leased 

Banking 

Leased 

Banking 

The  Company  believes  that  its  properties  are  maintained  in  good  operating  condition  and  are  suitable  and  adequate  for  its 
operational needs. 

Item 3.  LEGAL PROCEEDINGS 

In the ordinary course of operations, the Company is at times involved in legal proceedings. In the opinion of management, as 
of December 31, 2020, there are no material pending legal proceedings to which the Company or any of its subsidiaries is a 
party  or  of  which  any  of  their  property  is  the  subject.    In  addition,  the  Company  is  not  aware  of  any  threatened  litigation, 
unasserted  claims  or  assessments  that  could  have  a  material  adverse  effect  on  its  business,  operating  results  or  financial 
condition. On December 15, 2020, the Company received a letter from a law firm representing an individual claiming that the 
Company sought to restrain the mobility of employees in violation of antitrust laws by agreeing not to solicit or hire certain 
employees.  In the letter, the individual threatens to assert claims against the Company and others on a class-action basis. No 
complaint has yet been filed. 

Item 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

38 

 
 
  
  
     
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
PART II 

Item 5.  MARKET  FOR  REGISTRANT'S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND 

ISSUER PURCHASES OF EQUITY SECURITIES 

Market Information 

The Company's voting common stock is traded on the NASDAQ Global Select Market under the symbol “LOB.” Quotations of 
the  sales  volume  and  the  closing  sales  prices  of  the  voting  common  stock  of  the  Company  are  listed  daily  in  the  NASDAQ 
Global Select Market’s listings. As of January 31, 2021, there were 42,583,232 shares outstanding (comprised of 41,603,035 
voting common shares and 980,197 non-voting common shares) and 279 holders of record (comprised of 276 holders of record 
for  voting  common  shares  and  3  holders  of  record  for  non-voting  common  shares)  for  the  Company's  common  stock.    The 
Company's non-voting common stock is not listed for trading on any exchange. 

Dividend Policy 

The timing and amount of cash dividends paid depends on the Company’s earnings, capital requirements, financial condition 
and other relevant factors. Although the Company has historically paid quarterly cash dividends to its shareholders in the past, 
shareholders are not entitled to receive dividends. Downturns in domestic and global economies and other factors could cause 
the  Company’s  board  of  directors  to  consider,  among  other  things,  the  elimination  of  or  reduction  in  the  amount  and/or 
frequency  of  cash  dividends  paid  on  the  Company’s  common  stock.   See  “Supervision  and  Regulation”  under  Item  1  of  this 
Report for more information on restrictions on the Company’s ability to declare and pay dividends. The Company can offer no 
assurance that the board of directors will continue to declare or pay cash dividends in any future period. 

Recent Sales of Unregistered Securities 

On April 1, 2020, the Company issued 89,927 shares of voting common stock to the members of Jolley Asset Management, 
LLC (“JAM”), pursuant to the acquisition of all of the outstanding membership interests of JAM. These shares were exempt 
from registration under the Securities Act of 1933, or the Securities Act, because they were issued in a private placement under 
Section 4(a)(2) of the Securities Act. 

Securities Authorized for Issuance under Equity Compensation Plans 

See Item 12 of this report for disclosure regarding securities authorized for issuance and equity compensation plans required by 
Item 201(d) of Regulation S-K. 

Purchases of Equity Securities by the Issuer and Affiliated Purchasers 

On March 15, 2020, the Board of Directors of the Company authorized the repurchase of up to $20,000,000 in shares of the 
Company’s voting common stock from time to time through December 31, 2020 (the “Repurchase Program”). The Repurchase 
Program enabled the Company to acquire shares through open market purchases or privately negotiated transactions, including 
through  a  Rule  10b5-1  plan,  at  the  discretion  of  management  and  on  terms  (including  quantity,  timing,  and  price)  that 
management  determines  to  be  advisable. Actions  in  connection  with  the  repurchase  program  were  subject  to  various  factors, 
including the Company’s capital and liquidity positions, regulatory and accounting considerations, the Company’s financial and 
operational performance, alternative uses of capital, the trading price of the Company’s common stock, and market conditions. 
The repurchase program did not obligate the Company to acquire a specific dollar amount or number of shares and was subject 
to  extension,  modification,  or  discontinuation  at  any  time.    Through  December  31,  2020,  the  Company  did  not  make  any 
purchases of shares under the Repurchase Program. 

Stock Performance Graph 

The stock performance graph required by Item 201(e) of Regulation S-K is incorporated into this Report by reference from the 
Company’s  annual  report  to  shareholders  for  the  year  ended  December  31,  2020,  which  will  be  posted  on  the  Company’s 
website subsequent to the date of this Report. The stock performance graph shall not be deemed to be “filed” for purposes of 
Section 18 of the Exchange Act, nor shall it be deemed to be “soliciting material” subject to Regulation 14A or incorporated by 
reference in any filing under the Securities Act or the Exchange Act, except as shall be expressly set forth by specific reference 
in such filing. 

39 

 
   
Item 6.  SELECTED FINANCIAL DATA 

The tables below set forth selected consolidated financial data as of the dates or for the periods indicated. This data should be 
read in conjunction with Management’s Discussion and Analysis of Financial Condition and Results of Operations in Item 7 
and the Consolidated Financial Statements and Notes in Item 8 of this Report. 

(dollars in thousands, except per share data) 

Income Statement Data 
Net interest income 
Provision for loan and lease credit losses 
Noninterest income 
Noninterest expense 
Income, before income taxes 
Income tax (benefit) expense 
Net income 
Net income attributable to noncontrolling interest 
Net income to common shareholders 
Period End Balances 
Assets 
Loans held for sale 
Loans and leases held for investment 
Allowance for credit losses on loans and leases 
Deposits 
Borrowings 
Shareholders' equity 
Per Common Share Data 
Net income per share - basic 
Net income per share - diluted 
Operating net income per share 
   (Non-GAAP) - basic (1) 
Operating net income per share 
   (Non-GAAP) - diluted (1) 
Dividends declared 
Book value 
Tangible book value (1) 

2020 

As of and for the Year Ended December 31, 
2018 

2017 

2019 

2016 

40,658       
86,000       

15,212       
63,519       

  $  194,723     $  140,082     $  108,043     $ 
78,034     $ 
5,094       
5,558       
96,265        168,479       

42,649   
4,558   
85,561   
     192,676        164,924        152,704        143,165        106,445   
17,207   
3,443   
13,764   
9   
13,773   

46,046       
98,254       
(2,245 )     
(5,402 )     
51,448        100,499       
—       
51,448        100,499       

47,389       
(12,154 )     
59,543       
—       
59,543       

23,465       
5,431       
18,034       
—       
18,034       

—       

    7,872,303       4,812,828       3,672,937       2,758,474        1,755,261   
    1,175,470        966,447        687,393        680,454        394,278   
    5,145,082       2,627,286       1,825,417       1,329,774        894,876   
5,519   
    5,712,828       4,226,980       3,152,071       2,260,263        1,485,076   
    1,542,093       
27,843   
     567,850        532,386        493,560        436,933        222,847   

28,234       

26,564       

52,306       

14,432       

1,457       

9,991       

14       

1.46       
1.43       

0.45       
0.44       

1.28       
1.24       

2.75       
2.65       

0.40   
0.39   

1.49       

0.48       

1.36       

1.29       

0.59   

1.45       
0.12       
13.38       
13.28       

0.47       
0.12       
13.20       
13.20       

1.32       
0.12       
12.29       
12.29       

1.25       
0.10       
10.95       
10.85       

0.57   
0.07   
6.51   
6.51   

40 

 
 
  
  
  
  
     
     
     
     
  
    
        
        
        
        
    
    
    
    
    
    
    
    
    
        
        
        
        
    
    
    
        
        
        
        
    
    
    
    
    
    
    
    
 
Performance Ratios 
Return on average assets 
Return on average equity 
Net interest margin 
Efficiency ratio (1) 
Noninterest income to total revenue 
Average equity to average assets 
Dividend payout ratio (inclusive of tax distributions) 
Selected Loan Metrics 
Loans and leases originated 
Guaranteed loans sold 
Average net gain on sale of guaranteed loans 
Adjusted average net gain on sale of guaranteed 
   loans (2) 
Outstanding balance of sold loans serviced: 

Guaranteed 
Unguaranteed 
Total 

Asset Quality Ratios 
Allowance for credit losses to loans and leases held for 
   investment (4) 
Net charge-offs (4) 
Net charge-offs to average loans and leases held for 
   investment (3) (4) 
Nonperforming loans and leases (4) (5) 
Foreclosed assets 
Nonperforming loans and leases (unguaranteed 
   exposure) (4) (5) 
Foreclosed assets (unguaranteed exposure) 
Nonperforming loans and leases not guaranteed by the 
   SBA and foreclosures (4) (5) 
Nonperforming loans, leases and foreclosures, not 
   guaranteed by the SBA, to total assets (4) (5) 
Nonperforming loans accounted for under the fair value 
   option 
Nonperforming loans accounted for under the fair 
   value option (unguaranteed exposure) 
Capital and Liquidity Ratios 
Common equity tier 1 capital (to risk-weighted assets) 
Total capital (to risk-weighted assets) 
Tier 1 risk-based capital (to risk-weighted assets) 
Tier 1 leverage capital (to average assets) 

2020 

As of and for the Year Ended December 31, 
2018 

2017 

2019 

0.85 %     
10.49        
3.03        
69.10        
30.17        
8.09        
8.20        

0.42 %     
3.46        
3.67        
81.25        
30.99        
12.15        
26.67        

1.52 %     
11.00        
3.64        
74.74        
47.12        
13.83        
9.38        

4.55 %     
33.80        
3.95        
58.08        
68.34        
13.46        
3.64        

2016 

0.96 % 
6.55   
3.30   
83.02   
66.73   
14.63   
17.50   

  $ 4,450,198      $ 2,001,886      $ 1,765,680      $ 1,934,238      $ 1,537,010   
     542,596         340,374         945,178         787,926         761,933   
98.86   

100.38        

84.79        

85.05        

80.91        

89.89        

93.58        

80.98        

100.53        

—   

    2,819,625        2,746,480        3,045,460        2,680,641        2,278,618   
     385,998         224,127         174,066         169,355         145,099   
    3,205,623        2,970,607        3,219,526        2,849,996        2,423,717   

  $ 

  $ 

1.21 %     
15,265      $ 

1.57 %     
1,410      $ 

1.54 %     
1,117      $ 

1.78 %     
622      $ 

1.91 % 
1,532   

0.44 %     
46,110      $ 
4,155        

0.10 %     
21,937      $ 
5,612        

0.18 %     
16,402      $ 
1,094        

0.18 %     
2,902      $ 
1,281        

1.15 % 
5,126   
1,648   

20,078        
935        

7,224        
1,120        

4,118        
148        

269        
90        

936   
246   

21,013        

8,344        

4,266        

359        

1,182   

0.30 %     

0.21 %     

0.15 %     

0.01 %     

0.08 % 

  $ 

35,499      $ 

49,739      $ 

41,289      $ 

19,726      $ 

17,348   

5,387        

6,700        

10,370        

2,473        

2,509   

12.15 %     
13.39        
12.15        
8.40        

14.90 %     
15.74        
14.90        
10.65        

17.21 %     
17.74        
17.21        
13.47        

17.92 %     
18.38        
17.92        
15.59        

15.46 % 
15.86   
15.46   
12.09   

(1)  See  "Non-GAAP  Measures"  in  Item  7.  Management's  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 

Operations of this Report for more information and a reconciliation to the most closely related GAAP measure. 

(2)  Excludes fair value gain/loss on exchange-traded interest rate futures contracts. 
(3)   Annual net charge-offs as a percentage of annual average loans and leases held for investment. 
(4)  Excludes loans measured at fair value. 
(5)  Year ended December 31, 2020 excludes one $6.1 million hotel loan classified as held for sale. 

41 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
         
         
         
         
    
    
    
    
    
    
    
    
    
         
         
         
         
    
    
    
    
         
         
         
         
    
    
         
         
         
         
    
    
    
    
    
    
    
    
    
    
         
         
         
         
    
    
    
    
    
 
 
 
Item 7.  MANAGEMENT'S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND  RESULTS  OF 

OPERATIONS 

Overview 

The  following  presents  management’s  discussion  and  analysis  (MD&A”)  of  the  more  significant  factors  that  affected  the 
Company's financial condition as of December 31, 2020 and 2019 and results of operations for each of the years in the three-
year period ended December 31, 2020. This discussion should be read in conjunction with the financial statements and related 
notes included elsewhere in this Annual Report on Form 10-K. Results of operations for the periods included in this review are 
not necessarily indicative of results to be obtained during any future period. 

Dollar amounts in tables are stated in thousands, except for per share amounts. 

Nature of Operations 

Live Oak Bancshares, Inc. is a financial holding company and a bank holding company headquartered in Wilmington, North 
Carolina,  incorporated  under  the  laws  of  North  Carolina  in  December  2008.  The  Company  conducts  business  operations 
primarily through its commercial bank subsidiary, Live Oak Banking Company. The Bank was incorporated in February 2008 
as  a  North  Carolina-chartered  commercial  bank.  The  Bank  specializes  in  lending  and  deposit  related  services  to  small 
businesses nationwide. The Bank identifies and extends lending to credit-worthy borrowers both within specific industries, also 
called verticals, through expertise within those industries, and more broadly to select borrowers outside of those industries. A 
significant  portion  of  the  loans  originated  by  the  Bank  are  guaranteed  by  the  U.S.  Small  Business Administration  (“SBA”) 
under the 7(a) Loan program and the U.S. Department of Agriculture (“USDA”) Rural Energy for America Program (“REAP”), 
Water and Environmental Program (“WEP”) and Business & Industry (“B&I”) loan programs. 

In 2018, the Company formed Canapi Advisors, LLC for the purpose of providing investment advisory services to a series of 
funds  focused  on  providing  venture  capital  to  new  and  emerging  financial  technology  companies.  In  2019, Live  Oak  Clean 
Energy Financing LLC (“LOCEF”) became a subsidiary of the Bank.  LOCEF was formed in November 2016 as a subsidiary 
of the Company for the purpose of providing financing to entities for renewable energy applications. In 2018, the Bank formed 
Live  Oak  Private  Wealth,  LLC,  a  registered  investment  advisor  that  provides  high-net-worth  individuals  and  families  with 
strategic  wealth  and  investment  management  services,  and  on  April  1,  2020,  it  acquired  Jolley  Asset  Management,  LLC  to 
broaden service offerings for existing high-net-worth individuals and families, attract new clients from an expanded footprint 
and benefit from economies of scale.  In 2017, the Bank entered into a joint venture, Apiture LLC (“Apiture”), with First Data 
Corporation  for  the  purpose  of  creating  next  generation  technology  for  financial  institutions.  In  addition  to  the  Bank,  the 
Company owns Live Oak Ventures, Inc., formed in August 2016 for the purpose of investing in businesses that align with the 
Company's strategic initiative to be a leader in financial technology; Live Oak Grove, LLC, formed in February 2015 for the 
purpose of providing Company employees and business visitors an on-site restaurant location at the Company’s Wilmington, 
North  Carolina  headquarters;  and  Government  Loan  Solutions,  Inc.  (“GLS”),  a  management  and  technology  consulting  firm 
that  specializes  in  the  settlement,  accounting,  and  securitization  processes  for  government  guaranteed  loans,  including  loans 
originated under the SBA 7(a) loan program and USDA-guaranteed loans. In 2019, 504 Fund Advisors, LLC (“504FA”) exited 
as the advisor to The 504 Fund, and the Company dissolved this legal entity. 

The  Company  generates  revenue  primarily  from  net  interest  income  and  secondarily  through  origination  and  sale  of 
government guaranteed loans.  Income from the retention of loans is comprised principally of interest income.  The Company 
elects to account for certain loans under the fair value option with interest reported in interest income and changes in fair value 
reported  in  the  net  (loss)  gain  on  loans  accounted  for  under  the  fair  value  option  line  item  of  the  consolidated  statements  of 
income.  Income from the sale of loans is comprised of loan servicing revenue and revaluation of related servicing assets along 
with net gains on sales of loans. Offsetting these revenues are the cost of funding sources, provision for loan and lease credit 
losses,  any  costs  related  to  foreclosed  assets  and  other  operating  costs  such  as  salaries  and  employee  benefits,  travel, 
professional  services,  advertising  and  marketing  and  tax  expense.  The  Company  also  has  less  routinely  generated  gains  and 
losses arising from its financial technology investments in its fintech segment, as discussed more fully later in this section under 
the caption “Results of Segment Operations.” 

Recent Developments 

The COVID-19 pandemic in the United States continues to have a lingering impact on the economy, the banking industry and 
the  Company,  all  subject  to  a  high  degree  of  uncertainty. While  it  is  still  not  possible  to  know  the  full  universe  or  extent  of 
these impacts as of the date of this filing, we are disclosing potentially material items of which we are currently aware. 

42 

 
Financial position and results of operations 

Relating  to  our  December  31,  2020  financial  condition  and  results  of  operations,  COVID-19  had,  and  continues  to  have, 
impacts  on  the  allowance  for  credit  losses  (“ACL”)  on  loans  and  leases,  loans  carried  at  fair  value,  loan  servicing  asset 
revaluation, net gains on sales of loans and net interest income.  However economic forecasts and broader markets did begin to 
show signs of improvement in the latter part of 2020 and in some cases somewhat reverse pandemic effects recorded earlier in 
the  year.  With  the  pandemic  induced  economic  turmoil  of  2020,  the  ACL  and  resulting  provision  for  loan  and  lease  credit 
losses were most significantly impacted by negative economic forecasts (exacerbated by the new current expected credit losses 
(“CECL”) standard effective January 1, 2020) combined with charge-offs related to COVID-19 while loans accounted for under 
the fair value were negatively impacted by similar conditions.  Improving market conditions in the second half of 2020, also 
influenced by pandemic response programs, had positive effects on loan fair values.  With the ongoing monitoring of effects 
continuing to emerge in certain pandemic-at-risk verticals combined with the risk that payment deferrals and those being made 
by the SBA for borrowers under its programs may be skewing actual indications of ability to repay, total credit related reserves 
continued  to  grow  but  at  a  slower  pace  due  to  the  above  mentioned  improving  economic  forecasts  during  the  latter  part  of 
2020.  Refer to the discussion of the ACL and loans at fair value in Notes 3 and 10, respectively, of the note to consolidated 
financial  statements  as  well  as  further  discussion  below  in  MD&A.  Also  impacted  by  improving  market  conditions  was  the 
Company’s valuation of the loan servicing asset as discussed in Note 5 of the notes to consolidated financial statements and net 
gains  on  sales  of  loans,  both  of  which  are  further  discussed  below  in  MD&A.  The  secondary  market  continued  to  improve 
during the last half of 2020 which also began to somewhat offset earlier negative COVID-19 adjustments for loans carried at 
fair value and the loan servicing asset valuation.  The net interest margin was negatively impacted by significant rate cuts in 
response to stimulus efforts combined with heightened levels of liquidity earlier in the year as a part of pandemic preparedness, 
however  by  year  end  improvements  began  to  emerge  as  the  deposit  portfolio  started  to  reprice  and  a  substantial  portion  of 
excess  liquidity  was  utilized  to  fund  significant  loan  demand,  while Paycheck  Protection  Program (“PPP”)  lending  had  a 
positive  impact  on  net  interest  margin  as  discussed  more  fully  below  in  MD&A.  Should  economic  conditions  worsen,  the 
Company could experience further increases in the ACL and negative fair value marks and record additional credit or market 
related loss expense. It is also possible that the Company’s asset quality measures could worsen at future measurement periods 
if there is a significant resurgence of COVID-19 cases or the pandemic’s effects are prolonged. 

While there has been a recovery in secondary market pricing, the income from gain on sale of loans in future periods could be 
reduced due to COVID-19 and the termination of pandemic response programs.  Negative impacts began to be felt in the latter 
part of March and early April 2020 with loan sales executed at that time as secondary market conditions began to weaken.  At 
this  time,  the  Company  is  unable  to  project  the  materiality  of  such  impacts  but  anticipates  that  the  breadth  of  the  economic 
impact could impact gains in future periods. 

Interest  income  could  be  further  reduced  due  to  COVID-19.  In  accordance  with  guidance  from  banking  regulators,  the 
Company  has  worked  and  continues  to  work  with  COVID-19  affected  borrowers  to  help  defer  their  payments,  interest,  and 
fees.  In addition to regulatory relief on deferrals from banking regulators, six months of payment relief was available through 
the first quarter of 2021 from the SBA for certain loans guaranteed by that agency pursuant to the Coronavirus Aid, Relief, and 
Economic Security Act (“CARES Act”).   While interest and fees will still accrue to interest, should eventual credit losses on 
these loans with deferred payments emerge, interest income and fees accrued would need to be reversed.  In such a scenario, 
interest income in future periods could be negatively impacted.  At this time, we are unable to project the materiality of such an 
impact but anticipate that the breadth of the economic impact may affect our borrowers’ ability to repay in future periods. 

Capital and liquidity 

As of December 31, 2020, all of the Company’s capital ratios, and the Bank’s capital ratios, were in excess of all minimum 
regulatory  requirements.  While  the  Company  believes  that  capital  is  sufficient  to  withstand  an  extended  economic  recession 
brought about by COVID-19, reported and regulatory capital ratios could be adversely impacted by further credit losses.  The 
Company  relies  on  cash  on  hand  as  well  as  dividends  from  the  Bank  to  service  any  debt  at  the  Company.  If  our  capital 
deteriorates such that the Bank is unable to pay dividends to the Company for an extended period of time, the Company may 
not be able to service its debt.   

The  Company  maintains  access  to  multiple  sources  of  liquidity.  Wholesale  funding  markets  have  remained  open  to  the 
Company, but rates for short term funding have recently been volatile and the secondary market for guaranteed loans has shown 
reactionary and varying responses to the changing economic environment.  The Company increased its levels of deposits and 
borrowings earlier in the year, as discussed further in MD&A.  If funding costs are elevated for an extended period of time, it 
could  have  an  adverse  effect  on  the  Company’s  net  interest  margin.  If  an  extended  recession  causes  large  numbers  of  the 
Company’s deposit customers to withdraw their funds, the Company might become more reliant on volatile or more expensive 
sources of funding. 

43 

 
The Federal Reserve created the Paycheck Protection Program Liquidity Facility (“PPPLF”) to help provide financing for the 
origination  of  PPP  loans.  The  PPPLF extends  loans  to  banks  that  have  loaned  money  to  small  businesses  under  the  PPP, 
discussed  in  more  detail  below.  Amounts  borrowed  are  non-recourse  and  have  a  100%  advance  rate  equal  to  the  principal 
amount  of  PPP 
the PPPLF have a  neutral impact 
on regulatory leverage  capital  ratios.  The  maturity  date  of  a  borrowing  under  the PPPLF is  equal to the  maturity  date  of  the 
PPP  loan  pledged  to  secure  the  borrowing  and  would  be  accelerated  (i) if  the  underlying  PPP  loan  goes  into  default  and  is 
transferred to the SBA to realize on the SBA guarantee or (ii) to the extent that any loan forgiveness reimbursement is received 
from the SBA. Borrowings under the PPPLF bear interest at a rate of 0.35%, and there are no fees paid by the Company.  As 
of December 31, 2020, the Company had outstanding borrowings of $1.53 billion from the PPPLF. 

loans  pledged  as  security.  In  addition, 

loans  financed  under 

Lending operations and accommodations to borrowers 

With the establishment of the PPP administered by the SBA, the Company has implemented new loan programs and systems 
using  its  technology  platform  while  participating  in  assisting  its  customers  and  other  small  businesses  in  need  of  resources 
through the program.  PPP loans earn interest at 1% and currently have a two-year or five-year contractual term depending on 
the origination date.  For the earlier loans with a two-year term there is an option to extend to five years if agreed upon by the 
borrower  and  lender.  The  Company  expects  that  some  portion  of  these  loans  will  ultimately  be  forgiven  by  the  SBA  in 
accordance  with  the  terms  of  the  program.  As  of  December  31,  2020,  the  Company  carried  9,990  PPP  loans  on  its  balance 
sheet representing a book balance of $1.53 billion in originations and $29.6 million in net deferred fees, to be amortized and 
recognized in interest income over the remaining lives of the loans.  The Company recognized $27.9 million of interest income 
in 2020 related to amortization of net PPP fees.  As of February 22, 2021, the Company has secured funding from the SBA for 
1,620 new PPP loans representing approximately $230 million in 2021 originations.  Loans funded through the PPP are fully 
guaranteed by the SBA, subject to the terms and conditions of the program. Should those circumstances change, the Company 
could be required to record additional credit loss expense through earnings. 

With the passage of the CARES Act on March 27, 2020, the SBA was making six months of principal and interest payments on 
all fully disbursed SBA 7(a) and SBA Express loans in regular servicing status that closed by September 25, 2020.   In addition, 
with  regulatory  guidance  to  work  with  borrowers  during  this  unprecedented  situation,  the  Company  has  also  mobilized  to 
provide a payment deferral program when needed by customers that are adversely affected by the pandemic. Depending on the 
demonstrated need of the client, the Company is deferring either the full loan payment or the principal component of the loan 
payment for 60 or 90 days.  In accordance with interagency guidance issued in March 2020, these short-term deferrals are not 
considered troubled debt restructurings.  After 60 or 90 days, borrowers may apply for an additional deferral.  In the absence of 
other  intervening  factors,  such  short-term  modifications  made  on  a  good  faith  basis  are  not  categorized  as  a  troubled  debt 
restructuring, nor are loans granted payment deferrals related to COVID-19 placed on non-accrual (provided the loans were not 
past due or on non-accrual status prior to the deferral). At December 31, and September 30, 2020, the Company estimated that 
as a percentage of total loans and leases at amortized cost, excluding PPP loans, 20% and 63%, respectively, of its loans were 
receiving the six months of payments from the SBA and that 11% and 2%, respectively, of its loans had a payment deferral in 
place.  The increase in loans on payment deferral during the fourth quarter was largely a product of the expiration of the SBA’s 
payment assistance around the end of 2020 for loans with continued pandemic related difficulties.   The Company estimated 
that 48% of its loans and leases at amortized cost, excluding PPP loans, were receiving payments from the SBA and that 3%, 
had  a  payment  deferral  in  place  as  of  February  22,  2021.    Compared  to  December  31,  2020,  the  increase  in  loans  receiving 
payments  from  the  SBA  and  decrease  in  loans  on  payment  deferral  was  the  combined  impact  of  borrowers  emerging  from 
deferral needs in conjunction with the effects of the Economic Aid Act discussed below.  On October 2, 2020, the SBA began 
approving PPP forgiveness applications and remitting forgiveness payments to PPP lenders for PPP borrowers.  As of February 
22, 2021, the Company has received $499.1 million in PPP forgiveness from 3,366, or 31% of total PPP loans originated in 
2020 by count.   

On  September  5,  2020,  the  Paycheck  Protection  Program  Flexibility  Act  (the  “new  Act”)  was  signed  into  law  and  made 
significant  changes  to  the  PPP  to  provide  additional  relief  for  small  businesses.  The  new  Act  increased  flexibility  for  small 
businesses that have been unable to rehire employees due to lack of employee availability or have been unable to operate as 
normal due to COVID-19 related restrictions. It extended the period that businesses have to use PPP funds to qualify for loan 
forgiveness  to  24  weeks,  up  from  8  weeks  under  the  original  rules.  The  new  Act  also  relaxed  the  requirements  that  loan 
recipients must adhere to in order to qualify for loan forgiveness. In addition, the new Act extended the payment deferral period 
for PPP loans until the date when the amount of loan forgiveness is determined and remitted to the lender. For PPP recipients 
who do not apply for forgiveness, the loan deferral period is 10 months after the applicable forgiveness period ends. 

On December 27, 2020 the Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act (Economic Aid Act) was 
enacted  which  allows  the  SBA  to  make  payments  of  up  to  $9,000  per  month  for  up  to  six  months  of  principal  and  interest 
payments on certain fully disbursed SBA 7(a) and SBA 504 loans in regular servicing status based upon the origination date.  In 
addition this legislation increased the 75% guarantee on many SBA 7(a) loans to 90%, among other things.  

44 

 
Credit 

While most industries have and will continue to experience adverse impacts as a result of COVID-19, the Company has $439.3 
million in total unguaranteed exposure in six verticals considered to be “at-risk” of significant impact: hotels, wine and craft 
beverage,  educational  services,  entertainment  centers,  fitness  centers,  and  quick  service  restaurants,  each  comprising  $134.8 
million  or  5.2%,  $104.1  million  or  4.0%,  $94.2  million  or  3.7%,  $55.3  million  or  2.1%,  $30.0  million  or  1.2%,  and  $20.9 
million  or  0.8%  of  total  unguaranteed  loans  and  leases  (all  at  amortized  cost,  inclusive  of  loans  carried  at  fair  value)  as  of 
December 31, 2020, respectively.   

The Company continues to work with customers directly affected by COVID-19 and is prepared to offer short-term assistance 
in  accordance  with  regulatory  guidelines.  As  a  result  of  the  uncertain  economic  environment  caused  by  COVID-19,  the 
Company is engaging in more frequent communication with borrowers in an effort to better understand their situation and the 
challenges faced and circumstances evolve, which the Company anticipates will enable it to respond proactively as needs and 
issues arise. 

Executive Summary 

Following is a summary of the Company's financial highlights and events for 2020: 

•   Loans and leases held for sale and investment increased by $2.73 billion, or 75.9%, to $6.32 billion at the end of 2020 
as a result of over $2.69 billion in record loan originations from traditional platforms in addition to $1.76 billion in 
PPP originations during the year. 

•   Combined net interest income and loan servicing revenue increased by $53.2 million, or 31.6%, to $221.3 million in 

2020, $32.9 million of which was related to PPP loans. 

•   Guaranteed loans eligible for sale increased by $763 million, or 82.8%, as a result of robust government guaranteed 

loan origination volume.   

•   Net gains on sales of loans increased $20.4 million, or 70.6%, due to an overall increase in sales volume, the mix of 

loans sold and higher secondary market premiums.  

•  

Investment  securities  available-for-sale  increased  $210.1  million,  or  38.9%,  due  to  availability  of  surplus  liquidity 
from pandemic readiness efforts. 

•   Noninterest income from the fintech investments increased $9.0 million, or 369.6%, largely related to the third quarter 
$13.7  million  non-cash  gain  resulting  from  the  increase  in  the  observable  fair  market  value  of  the  Company’s 
investment  in  Greenlight  Financial  Technology,  Inc.  (“Greenlight”),  partially  mitigated  by  the  Company’s  pro  rata 
portion of income tax expense of $7.8 million arising from Apiture’s conversion from a partnership to corporation. 

•   Total  nonperforming  unguaranteed  loans  and  leases  as  a  percentage  of  total  loans  and  leases  held  for  investment 

increased from 0.40% at the end of 2019 to 0.46% at the end of 2020. 

•   Net charge-offs as a percentage of average held for investment loans and leases carried at historical cost, for the years 
ended  December  31, 2020  and  2019,  were  0.44%  and  0.10%,  respectively.   This  increase  was  largely  related  to  the 
reclassification of fifteen hotel loans from held for investment to held for sale during the third quarter. 

•   Provision  for  loan  and  lease  credit  losses  increased  $25.4  million,  or  167.3%,  largely  due  to  COVID-19  pandemic 

related effects and exacerbated by the adoption of CECL. 

•   Net loss on the valuation adjustment for loans accounted for under the fair value option increased by $20.5 million, or 
276.6%,  from  a  net  gain  of  $7.4  million  in  2019  to  a  net  loss  of  $13.1  million  in  2020,  also  largely  influenced  by 
pandemic effects. 

•   Total deposits rose by 35.2% to $5.71 billion at the end of 2020 driven by funding needs for PPP and other significant 

loan origination efforts during the year. 

45 

 
•   Borrowings  under  the  Federal  Reserve’s  Paycheck  Protection  Program  Liquidity  Facility  (“PPPLF”),  with  a  0.35% 
interest rate, increased $1.54 billion to help fund PPP loans and complement the defensive strategy earlier in the year 
to build liquidity due to the uncertainty of the effects of COVID-19. 

•  

Income  tax  expense  decreased  $17.6  million,  resulting  in  a  net  tax  benefit  of  $12.2  million  for  the  year  ended 
December 31, 2020. This decrease was largely the result of tax benefits arising from the vesting of approximately 2.5 
million restricted stock unit awards with market price conditions and a tax benefit due to the enactment of the CARES 
Act.  

•   Reported net income increased by 230.2% from 2019 to $59.5 million as discussed in the opening to the section titled 

“Results of Operations.” 

Business Outlook 

Below  is  a  discussion  of  management’s  current  expectations  regarding  Company  performance  over  the  near-term  based  on 
market  conditions,  the  regulatory  environment  and  business  strategies  as  of  the  time  the  Company  filed  this  Report. Actual 
outcomes  and  results  may  differ  materially  from  what  is  expressed  or  forecasted  in  these  forward-looking  statements.  See 
“Important Note Regarding Forward-Looking Statements” in this Report for more information on forward-looking statements. 

The  Company's  results  for  2020  demonstrated  a  continuation  of  strong  underlying  financial  performance  and  solid  growth 
momentum.  Management  continues  to  focus  on  building  recurring  revenue  streams,  promoting  change  within  the  financial 
technology industry, and building out selected existing verticals while adding new verticals to the Company's business model.  
Management  anticipates  that  the  Company's  held-for-sale  and  held-for-investment  loan  portfolios  will  continue  to  grow  as  a 
result  of  healthy  origination  volumes  and  higher  levels  of  loan  retention  that  are  intended  to  promote  long-term  recurring 
revenue and profitability, including the continued pursuit of potential opportunities in conventional lending outside of SBA or 
other government guarantee programs. 

Non-GAAP Financial Measures  

Statements included in this management's discussion and analysis include non-GAAP financial measures and should be read 
along  with  the  accompanying  tables,  which  provide  a  reconciliation  of  non-GAAP  financial  measures  to  GAAP  financial 
measures. The reconciliation of non-GAAP measures is presented at the conclusion of this Item 7. 

Management believes that non-GAAP financial measures provide additional useful information that allows readers to evaluate 
the  ongoing  performance  of  the  Company  without  regard  to  certain  transactional  activities. Non-GAAP  financial  measures 
should not be considered as an alternative to any measure of performance or financial condition as reported under GAAP, and 
investors should consider the Company's performance and financial condition as reported under GAAP and all other relevant 
information  when  assessing  the  performance  or  financial  condition  of  the  Company. Non-GAAP  financial  measures  have 
limitations  as  analytical  tools,  and  investors  should  not  consider  them  in  isolation  or  as  a  substitute  for  analysis  of  the 
Company's  results  or  financial  condition  as  reported  under  GAAP.   Management’s  non-GAAP  measures  are  not  necessarily 
comparable to similar named measures represented by other companies, as they may be calculated differently. 

Results of Operations 

Years ended December 31, 2020 vs. 2019 

The  Company  reported  net  income  available  to  common  shareholders  totaling  $59.5  million,  or  $1.43  per  diluted  share,  for 
2020 compared to $18.0 million, or $0.44 per diluted share, for 2019.   

This increase in net income was primarily attributable to the following items: 

•  

Increase in net interest income of $54.6 million, or 39.0%, predominately driven by significant growth in total loan 
and lease portfolios which was accentuated by the origination of $1.76 billion in PPP loans during the second and third 
quarters of 2020; 

•   Net gains on sales of loans increased $20.4 million, or 70.6%; 

•   Equity  security  investments  gains  increased  $11.4  million,  or  322.1%,  largely  due  to  a  $13.7  million  non-cash  gain 
resulting from the increase in the observable fair market value of the Company’s investment in Greenlight arising from 
orderly transactions in Greenlight’s securities; and 

46 

 
•   A decrease in income tax expense of $17.6 million.  This decrease was largely the result of the vesting of restricted 
stock unit awards and a tax benefit of $3.7 million due to the enactment of the CARES Act which allows the carryback 
of certain net operating losses to each of the five taxable years preceding the taxable year of such losses. 

Other key factors partially offsetting the year-over-year increase in net income were composed of the following: 

•   An increase in the provision for loan and lease credit losses of $25.4 million, or 167.3%; 

•   The net loss on the valuation adjustment for loans accounted for under the fair value option increased by $20.5 million, 

or 276.6%, from a net gain of $7.4 million in 2019 to a net loss of $13.1 million in 2020; and 

•  

Increased  salaries  and  employee  benefits  of  $21.9  million,  or  24.2%,  as  the  Company  continued  to  invest  in  its 
workforce to support growth and a variety of initiatives combined with $7.2 million in expense in the second quarter 
of  2020  for  a  performance  bonus  pool  that  was  available  to  all  employees  other  than  executive  officers  and  $4.1 
million in payroll related expense associated with the fourth quarter accelerated vesting of approximately 2.5 million 
restricted stock unit awards with market price conditions. 

Years ended December 31, 2019 vs. 2018 

The  Company  reported  net  income  available  to  common  shareholders  totaling  $18.0  million,  or  $0.44  per  diluted  share,  for 
2019 compared to $51.4 million, or $1.24 per diluted share, for 2018.   

This decrease in net income was primarily attributable to the following items: 

•   The  strategic  shift  in  the  latter  part  of  2018  to hold substantially more of its eligible-for-sale  production  on  balance 
sheet  resulted  in  lower  net  income  in  the  near-term  by  significantly  decreasing net  gains  on  sales  of  loans  by  $46.2 
million,  or  61.4%.  The  volume  of  guaranteed  loan  sales  in  2019  declined  to  $340.4  million  compared  to  $945.2 
million in 2018; 

•   The provision for loan and lease losses increased $9.7 million primarily due to significant portfolio growth combined 

with an increase in criticized and classified loans and leases; 

•  

Increased salaries and employee benefits of $13.2 million, or 17.1% largely due to a reversal of $4.5 million in accrued 
incentive compensation in the latter part of 2018 combined with ongoing investment in workforce to support growth 
and a variety of initiatives; 

•   The flow-through loss from investments accounted for under the equity method totaled $7.9 million, largely due to the 

Company’s ownership in Apiture, LLC, compared to $386 thousand for 2018; and 

•  

Income tax expense increased $10.8 million.  This increase was largely the result of planned reductions in solar panel 
leasing activity for 2019 which negatively impacted the annual effective tax rate. 

Other key factors partially offsetting the year-over-year decline in net income were composed of the following: 

•  

Increased net interest income of $32.0 million, or 29.7%, predominately driven by significant growth in the combined 
held for sale and held for investment loan and lease portfolios along with higher investment security holdings; and 

•   The  net  gain  on  the  valuation  adjustment  for  loans  accounted  for  under  the  fair  value  option  increased  by  $12.4 

million, or 246.9%, from a net loss of $5.0 million in 2018 to a net gain of $7.4 million in 2019. 

47 

 
 
Net Interest Income and Margin 

Net interest income represents the difference between the revenue that the Company earns on interest-earning assets and the 
cost of interest-bearing liabilities. The Company’s net interest income depends upon the volume of interest-earning assets and 
interest-bearing liabilities and the interest rates that the Company earns or pays on them, respectively. Net interest income is 
affected  by  changes  in  the  amount  and  mix  of  interest-earning  assets  and  interest-bearing  liabilities,  referred  to  as  “volume 
changes.” It is also affected by changes in yields earned on interest-earning assets and rates paid on interest-bearing deposits 
and other borrowed funds, referred to as “rate changes.” As a bank without a branch network, the Bank gathers deposits over 
the Internet and in the community in which it is headquartered. Due to the nature of a branchless bank and the relatively low 
overhead required for deposit gathering, the rates the Bank offers are generally above the industry average. 

Years ended December 31, 2020 vs. 2019 

For 2020, net interest income increased $54.6 million, or 39.0%, to $194.7 million compared to $140.1 million for 2019. This 
increase  was  principally  due  to  the  significant  growth  in  the  held  for  investment  loan  and  lease  portfolios  reflecting  the 
Company's ongoing initiative to grow recurring revenue sources and strengthen liquidity.  This increase over 2019 was further 
enhanced  by  the  above-mentioned  origination  of  PPP  loans  in  the  second  and  third  quarters  of  2020.  Accordingly,  average 
interest earning assets increased by $2.62 billion, or 68.6%, to $6.44 billion for 2020, compared to $3.82 billion for 2019, while 
the yield on average interest earning assets decreased 149 basis points to 4.48%. The cost of funds on interest bearing liabilities 
for 2020 decreased 90 basis points to 1.48%, and the average balance of interest bearing liabilities increased by $2.66 billion, or 
72.1%, over 2019. The decrease in cost of interest bearing liabilities was due to deposits repricing at lower rates combined with 
borrowings from the PPPLF used to help fund PPP loans, with a 0.35% interest rate. The increase in average interest bearing 
liabilities  was  largely  impacted  by  strategically  heightened  levels  of  liquidity  in  2020  related  to  COVID-19  risks  and 
uncertainties and funding sources for significant loan originations. As indicated in the rate/volume table below, the increase in 
interest earning asset volume more than offset lower yields, outpacing the higher volume and lower levels of cost declines of 
interest bearing liabilities, resulting in increased interest income of $60.4 million and increased interest expense of $5.8 million 
for  2020  compared  to  2019.  For  2019  compared  to  2020,  net  interest  margin  decreased  from  3.67%  to  3.03%,  respectively, 
principally due to reductions in the Prime Rate used for quarterly adjusting loans combined with the lower interest yield on PPP 
loans and higher average liquidity through 2020.  

Years ended December 31, 2019 vs. 2018 

For 2019, net interest income increased $32.0 million, or 29.7%, to $140.1 million compared to $108.0 million in 2018.  This 
increase  was  principally  due  to  the  significant  growth  in  the  combined  held  for  sale  and  held  for  investment  loan  and  lease 
portfolios along with higher investment security holdings reflecting the Company's ongoing initiative to grow recurring revenue 
sources and fortify its liquidity profile.  Average interest earning assets rose by $853.6 million, or 28.8%, to $3.82 billion for 
2019 compared to $2.96 billion for 2018, while the yield on average interest earning assets rose by 48 basis points to 5.97% for 
2019 versus 5.49% for 2018.  A substantial portion of the Company's loan portfolio are variable rate loans that adjust regularly 
in  accordance  with  changes  in  designated  benchmark  indices.    The  cost  of  funds  on  interest  bearing  liabilities  for  2019 
increased 46 basis points to 2.38%, and the average balance in interest bearing liabilities increased by $843.1 million, or 29.7% 
during  the  same  period.  As  indicated  in  the  rate/volume  table  below,  the  increase  in  interest  bearing  liabilities  and 
corresponding cost of funds was outpaced by the positive effects of the increased volume of interest earning assets, resulting in 
increased interest income of $65.3 million versus increased interest expense of $33.3 million for 2019.  For 2019 compared to 
2018, net interest margin increased from 3.64% to 3.67%.  This increase in margin for the year was largely impacted by the 
cumulative impact of Federal Reserve rate cuts in the latter part of 2019 that favorably impacted deposit rates combined with 
the delayed repricing timing of the Company’s variable rate loans.  

48 

 
Average Balances and Yields. The following table presents information regarding average balances for assets and liabilities, the 
total dollar amounts of interest income and dividends from average interest-earning assets, the total dollar amount of interest 
expense on average interest-bearing liabilities, and the resulting average yields and costs. The yields and costs for the periods 
indicated are derived by dividing the income or expense by the average balances for assets or liabilities, respectively, for the 
periods presented. Loan fees are included in interest income on loans. 

Interest earning assets: 

Interest earning balances in 
   other banks 
Federal funds sold 
Investment securities 
Loans held for sale 
Loans and leases held for 
   investment(1) 

Total interest earning assets 
Less: Allowance for credit losses 
on 
   loans and leases 
Non-interest earning assets 
Total assets 
Interest bearing liabilities: 
Interest bearing checking 
Savings 
Money market accounts 
Certificates of deposit 
Total deposits 
Other borrowings 

Total interest bearing liabilities 
Non-interest bearing deposits 
Non-interest bearing liabilities 
Shareholders' equity 

2020 

2019 

2018 

Average 
Balance 

     Interest      

Average 
Yield/Rate   

Average 
Balance 

     Interest      

Average 
Yield/Rate   

Average 
Balance 

     Interest      

Average 
Yield/Rate   

68,873       

  $  453,260     $  2,346       
276       
     643,023        15,016       
    1,064,749        58,793       

0.52 %   $  168,295     $  3,734       
0.40        
1,065       
49,036       
2.34         533,364        15,345       
5.52         864,470        58,018       

2.22 %   $  373,104     $  6,600       
2.17        
—       
—       
2.88         334,175       
8,733       
6.71         712,566        46,411       

1.77 % 
—   
2.61   
6.51   

    4,206,608       211,977       
    6,436,513       288,408       

5.04        2,203,321       149,818       
4.48        3,818,486       227,980       

6.80        1,545,046       100,899       
5.97        2,964,891       162,643       

6.53   
5.49   

(37,839 )     
     615,368       
  $ 7,014,042       

(20,952 )     
          492,865       
       $ 4,290,399       

(10,971 )     
        427,311       
       $ 3,381,231       

87,050       

  $  318,667     $  1,853       
    1,531,680        16,558       
345       
    3,373,012        70,970       
    5,310,409        89,726       
3,959       
    1,033,744       
    6,344,153        93,685       

47,655       
54,604       
     567,630       

42     $ 

0.58 %   $ 
0       
1.08        1,013,177        20,598       
0.40        
561       
86,175       
2.10        2,585,367        66,738       
1.69        3,684,761        87,897       
1       
0.38        
1.48        3,685,956        87,898       
49,510       
33,481       
          521,452       

1,195       

1.07 %   $ 
342       
32,792     $ 
2.03         911,757        15,357       
0.65         131,495       
1,452       
2.58        1,761,948        37,318       
2.39        2,837,992        54,469       
131       
0.08        
2.38        2,842,861        54,600       
50,670       
20,132       
        467,568       

4,869       

1.04 % 
1.68   
1.10   
2.12   
1.92   
2.69   
1.92   

  $ 7,014,042       

       $ 4,290,399       

       $ 3,381,231       

Total liabilities and 
   shareholders' equity 
Net interest income and interest 
   rate spread 
Net interest margin 
Ratio of average interest-earning 
   assets to average interest-bearing 
   liabilities 

      $ 194,723       

3.00 %     
3.03 %     

      $ 140,082       

3.59 %     
3.67 %     

      $ 108,043       

3.57 % 
3.64 % 

         101.46 %     

         103.60 %     

         104.29 % 

(1)  Average loan and lease balances include non-accruing loans and leases. 

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Rate/Volume Analysis. The following table sets forth the effects of changing rates and volumes on net interest income. The rate 
column  shows  the  effects  attributable  to  changes  in  rate  (changes  in  rate  multiplied  by  current  period  volume). The  volume 
column  shows  the  effects  attributable  to  changes  in  volume  (changes  in  volume  multiplied  by  prior  period  rate).  The  total 
column represents the sum of the prior columns. For purposes of this table, changes attributable to changes in both rate and 
volume that cannot be segregated have been allocated proportionally based on the changes due to rate and the changes due to 
volume. 

2020 vs. 2019 
Increase (Decrease) Due to 

2019 vs. 2018 
Increase (Decrease) Due to 

Rate 

      Volume 

Total 

Rate 

      Volume 

Total 

Interest income: 

Interest earning balances in other banks 
Federal funds sold 
Investment securities 
Loans held for sale 
Loans and leases held for investment 
Total interest income 

Interest expense: 

Interest bearing checking 
Savings 
Money market accounts 
Certificates of deposit 
Other borrowings 
Total interest expense 

Net interest income 

Provision for Loan and Lease Credit Losses 

(1,044 )     
(3,187 )     

  $  (5,287 )   $  3,899     $  (1,388 )   $  1,218     $  (4,084 )   $  (2,866 ) 
1,065   
—       
1,144       
6,612   
1,563        10,044        11,607   
5,045        43,874        48,919   
8,970        56,367        65,337   

(789 )     
255       
(329 )     
2,858       
     (11,475 )      12,250       
775       
     (56,423 )      118,582        62,159       
     (77,416 )      137,844        60,428       

1,065       
5,468       

(1 )     
     (12,113 )     
(221 )     

(342 ) 
1,853       
1,854       
5,241   
(4,040 )     
8,073       
(216 )     
(891 ) 
5       
4,232        10,072        19,348        29,420   
     (14,220 )      18,452       
3,958       
(130 ) 
3,954       
5,787        12,861        20,437        33,298   
     (26,551 )      32,338       
  $ (50,865 )   $ 105,506     $  54,641     $  (3,891 )   $  35,930     $  32,039   

5       
3,356       
(493 )     

(347 )     
1,885       
(398 )     

(79 )     

(51 )     

4       

The  provision  for  loan  and  lease  credit  losses  represents  the  amount  necessary  to  be  charged  against  the  current  period’s 
earnings to maintain the allowance for credit losses (“ACL”) on loans and leases at a level that is appropriate in relation to the 
estimated losses inherent in the loan and lease portfolio. 

Losses inherent in loan relationships are mitigated if a portion of the loan is guaranteed by the SBA or USDA. A typical SBA 
7(a)  loan  carries  a  75%  guarantee  while  USDA  guarantees  range  from  50%  to  90%  depending  on  loan  size,  which  serve  to 
reduce the risk profile of these loans. The Company believes that its focus on compliance with regulations and guidance from 
the SBA and USDA are key factors to managing this risk. 

Years ended December 31, 2020 vs. 2019 

For 2020, the provision for loan and lease credit losses was $40.7 million compared to $15.2 million in 2019, an increase of 
$25.4 million.  The Company adopted the new current expected credit losses (“CECL”) standard effective January 1, 2020 and 
accordingly  determined  to  use  forecasted  levels  of  unemployment  as  a  primary  economic  variable  in  forecasting  future 
expected losses.  The majority of the provision for 2020 was due to the effect of negative economic forecasts related to the 
COVID-19 pandemic, the growing loan and lease portfolio, significant charge-offs during the year and model refinements 
in  recognition  of  loss  experience  on  non-mature  verticals.    See  below  discussion  of  charge-offs  for  more  information. 
Approximately $23.5 million of the 2020 provision was estimated to be based upon the severity of the COVID-19 pandemic.   

Loans and leases held for investment at historical cost were $4.33 billion as of December 31, 2020, increasing by $2.53 billion, 
or 140.2%, compared to December 31, 2019.  This growth was largely fueled by $1.76 billion in PPP loan originations in the 
second and third quarters of 2020.  Excluding PPP loan originations and net unearned fees on those loans, the balance in loans 
and leases held for investment at historical cost was $2.83 billion at December 31, 2020, an increase of $1.03 billion, or 57.0%, 
over December 31, 2019.  This growth, outside of PPP activity in the third quarter of 2020, was fueled by robust origination 
volumes combined with retention of substantially more loans on the balance sheet. 

50 

 
 
  
  
     
  
  
  
     
  
  
  
     
     
     
  
    
        
        
        
        
        
    
    
    
    
        
        
        
        
        
    
    
    
    
 
Net charge-offs for loans and leases carried at historical cost were $15.3 million, or 0.44% of average loans and leases held for 
investment, carried at historical cost,  for 2020, compared to $1.4 million, or 0.10%, for 2019. The increase in net charge-offs 
during 2020 was largely driven by the reclassification of fifteen hotel loans in the third quarter from held for investment to held 
for sale.  These loans, aggregating $81.2 million in net investment, were reclassified as available for sale due to negative trends 
observed from management’s ongoing analysis of COVID-19 impacts and were marked to the lower of cost or fair value upon 
reclassification with the write down of $9.8 million reflected in charge-offs.  The existing ACL on these loans at the time of 
charge-off was $3.4 million with the remaining $6.4 million requiring an additional provision for loan and lease losses.   Net 
charge-offs are a key element of historical experience in the Company's estimation of the allowance for credit losses on loans 
and leases.   

In  addition,  nonperforming  loans  and  leases  not  guaranteed  by  the  SBA  or  USDA,  excluding  $5.4  million  and  $6.7  million 
accounted for under the fair value option at December 31, 2020 and 2019, respectively, totaled $20.1 million, which was 0.46% 
of the held for investment loan and lease portfolio carried at historical cost at December 31, 2020, compared to $7.2 million, or 
0.40% of loans and leases held for investment at December 31, 2019.  Nonperforming loans and leases carried at historical cost 
which are not guaranteed by the SBA or USDA were 0.71% of the historical cost portion of the held for investment loan and 
lease portfolio, excluding PPP loans, at December 31, 2020. 

Years ended December 31, 2019 vs. 2018 

For 2019, the provision for loan and lease losses was $15.2 million, an increase of $9.7 million, or 173.7%, compared to 2018. 
The  increase  in  the  provision  for  loan  and  lease  losses  compared  to  the  prior  year  was primarily  the  result  of  a  materially 
growing loan and lease portfolio through robust loan and lease originations and higher balance sheet retention rates combined 
with an increase in criticized and classified loans and leases. 

Net charge-offs for loans and leases carried at historical cost were $1.4 million, or 0.10% of average loans and leases held for 
investment, carried at historical cost, on an annualized basis for 2019, compared to net charge-offs of $1.1 million, or 0.18% for 
2018.  Net  charge-offs  are  a  key  element  of  historical  experience  in  the  Company's  estimation  of  the  allowance  for  loan  and 
lease losses. 

In  addition,  at  December 31,  2019,  nonperforming  loans  and  leases  not  guaranteed  by  the  SBA  or  USDA,  excluding  $6.7 
million  and  $10.4  million  accounted  for  under  the  fair  value  option  at  December  31,  2019  and  2018,  respectively,  totaled 
$7.2 million, which was 0.40% of the held-for-investment loan and lease portfolio compared to $4.1 million, or 0.44%, of loans 
and leases held for investment at December 31, 2018. 

Noninterest Income 

Noninterest  income  is  principally  comprised  of  net  gains  from  the  sale  of  SBA  and  USDA-guaranteed  loans  along  with 
servicing  revenue  and  related  revaluation  of  the  servicing  asset.  Revenue  from  the  sale  of  loans  depends  upon  the  volume, 
maturity  structure  and  rates  of  underlying  loans  as  well  as  the  pricing  and  availability  of  funds  in  the  secondary  markets 
prevailing  in  the  period  between  completed  loan  funding  and  closing  of  sale.  In  addition,  the  loan  servicing  revaluation  is 
significantly  impacted  by  changes  in  market  rates  and  other  underlying  assumptions  such  as  prepayment  speeds  and  default 
rates.  Net  (loss)  gain  on  loans  accounted  for  under  the  fair  value  option  is  also  significantly  impacted  by  changes  in  market 
rates, prepayment speeds and inherent credit risk.  Other less common elements of noninterest income include less routine gains 
and losses on investments. 

51 

 
The  following  table  shows  the  components  of  noninterest  income  and  the  dollar  and  percentage  changes  for  the  periods 
presented. 

Years Ended December 31, 
2019 

2018 

2020 

2019/2020 Increase 
(Decrease) 
     Amount       Percent    

2018/2019 Increase 
(Decrease) 

   Amount       Percent 

Noninterest income 

Loan servicing revenue 
Loan servicing asset revaluation 
Net gains on sales of loans 
Net (loss) gain on loans accounted for 
   under the fair value option 
Equity method investments income 
   (loss) 
Equity security investments gains 
   (losses), net 
Gain on sale of investment securities 
   available-for-sale, net 
Lease income 
Management fee income 
Title insurance income 
Other noninterest income 

Total noninterest income 

Years ended December 31, 2020 vs. 2019 

  $  26,600     $  28,034     $  29,121     $  (1,434 )     
     (9,958 )     (16,581 )     (21,224 )      6,623        39.94   
     49,473        29,002        75,170        20,471        70.58   

(5.12 )%   $  (1,087 )     
     4,643       
    (46,168 )     

(3.73 )% 
21.88   
(61.42 ) 

    (13,083 )      7,408        (5,041 )     (20,491 )     (276.61 ) 

     12,449        246.95   

    (14,691 )      (7,889 )     

(386 )      (6,802 )      (86.22 ) 

     (7,503 )     (1,943.78 ) 

     14,909        3,532       

213        11,377        322.11   

     3,319        1,558.22   

620       

     1,880       
     10,508        9,655        7,966       
     6,352        1,742       

—        1,260        203.23   
8.83   
853       
—        4,610        264.64   
—        —   
—        2,775       
     14,010        7,996        7,671        6,014        75.21   
325       
  $  86,000     $  63,519     $  96,265     $  22,481        35.39 %   $ (32,746 )     

620        100.00   
     1,689       
21.20   
     1,742        100.00   
     (2,775 )      (100.00 ) 
4.24   
(34.02 )% 

—       

For  2020,  noninterest  income  increased  by  $22.5 million,  or 35.4%,  compared  to  2019.  The  increase  from  the  prior  year  is 
primarily  the  result  of a  $20.5  million increase  in  net  gains  on  sales  of  loans  combined  with net  gains  on  equity  securities 
discussed above, a net positive increase in the loan servicing asset revaluation of $6.6 million, management fee income earned 
by  Canapi  Advisors  increasing  by  $4.6  million  and a  $6.0  million  increase  in  other  noninterest  income  largely  comprised 
of $2.7 million in revenue resulting from the sale of services from co-developed technology for processing PPP loans and $2.2 
million in financial planning fees earned by Live Oak Private Wealth.  Offsetting the increases in noninterest income in 2020 
was  the  aforementioned  net loss  on  the valuation  adjustment  related  to  loans  measured  at  fair  value  which  increased  by 
$20.5 million and increased losses on equity method investments of $6.8 million, largely the product of the Company’s pro-rata 
portion of tax expense arising from Apiture’s conversion from a partnership to a corporation. 

The tables below reflect loan and lease production, sales of guaranteed loans and the aggregate balance in guaranteed loans sold 
that are being serviced. These components are key drivers of the Company's noninterest income. 

Three months ended 
December 31, 

2020 

2019 

Three months ended 
September 30, 

2020 

2019 

Three months ended 
June 30, 

2020 

2019 

Three months ended 
March 31, 

2020 

2019 

Amount of loans and 
   leases originated 
Guaranteed portions of 
   loans sold 
Outstanding balance of 
   guaranteed loans sold (1) 

  $  808,010     $  523,688     $  966,499     $  562,259     $ 2,175,055     $  525,088     $  500,634     $  390,851   

     110,588        105,002        114,731        100,498        154,980       

71,934        162,297       

62,940   

    2,819,625       2,746,480       2,878,664       2,802,073       2,840,429       2,870,108       2,761,015        2,952,774 

Amount of loans and leases originated 
Guaranteed portions of loans sold 
Outstanding balance of guaranteed loans sold (1) 

2019 

2020 

Years ended December 31, 
2018 
  $ 4,450,198     $ 2,001,886     $ 1,765,680     $ 1,934,238     $ 1,537,010   
     542,596        340,374        945,178        787,926        761,933   
    2,819,625       2,746,480       3,045,460       2,680,641        2,278,618 

2016 

2017 

(1)  This represents the outstanding principal balance of guaranteed loans serviced, as of the last day of the applicable period, 

which have been sold into the secondary market. 

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Changes in various components of noninterest income are discussed in more detail below. 

Loan  Servicing  Revenue:  While  portions  of  the  loans  that  the  Bank  originates  are  sold  and  generate  gain  on  sale  revenue, 
servicing  rights  for  those  sold  portions are  retained  by  the  Bank.  In  exchange  for  continuing  to  service  sold  loans,  the  Bank 
receives fee income represented in loan servicing revenue equivalent to 1.0% of the outstanding balance of SBA loans sold and 
0.40% of the outstanding balance of USDA loans sold. In addition, the standard cost (adequate compensation) for servicing sold 
loans is approximately 0.40% of the balance of the loans sold, which is included in the loan servicing revaluation computations. 
Unrecognized servicing revenue above or below the standard cost to service is reflected in a net servicing asset recorded on the 
consolidated balance sheets. Revenues associated with the servicing of loans are recognized over the expected life of the loan 
through the income statement, and the servicing asset is reduced as this revenue is recognized. For 2020, loan servicing revenue 
decreased $1.4 million, or 5.1%, to $26.6 million as compared to 2019.  The small change in servicing revenue for 2020 has 
been  a  result  of  a  relatively  static  year  over  year  trend  in  sold  loans  serviced  as  well  as  a  decline  in  the  weighted  average 
servicing  fee  resulting  from  the  growth  of  the  USDA  sold  and  serviced  portfolio  at  approximately  0.40%. At  December 31, 
2020, the outstanding balance of guaranteed loans sold in the secondary market was $2.82 billion compared to $2.75 billion at 
December 31, 2019. 

Loan Servicing Revaluation: The Company revalues its serviced loan portfolio at least quarterly. The revaluation considers the 
amortization of the portfolio, current market conditions for loan sale premiums, and current prepayment speeds. For 2020, there 
was  a  net  negative  loan  servicing  revaluation  adjustment  of  $10.0 million  compared  to  a  net  negative  adjustment  of 
$16.6 million  for  2019.    The net  positive  increase  in  the  revaluation from  2019  to  2020  was  primarily  a  result  of slower 
prepayment speeds and more favorable market conditions.   

In  consideration  of  the  sensitivity  of  servicing  rights  as  discussed  above  and  in  Note  5  to  the  accompanying  audited 
consolidated financial statements, the following table is provided as of December 31, 2020 reflecting the effect on fair value 
due to hypothetical changes in yield curve rates. 

Change in Yield Curve Assumption 
+300 basis point 
+200 basis point 
+100 basis point 
- 100 basis point 

Increase (Decrease) in Value 
($4,720) 
(3,307) 
(1,742) 
1,952 

Net Gains on Sale of Loans: For 2020, net gains on sales of loans increased $20.5 million, or 70.6%, compared to 2019. The 
volume  of  guaranteed  loans  sold  increased  $202.2  million,  or  59.4%,  in  2020  to  $542.6  million  from  $340.4  million  in 
2019.  The  average  net  gain  on  guaranteed  loan  sales  increased  from  $84.8  thousand  to  $85.1  thousand,  per  million  sold,  in 
2019 and 2020, respectively.  The increase in net gains on sale of loans is due to the combined effect of an overall increase in 
sales volume, the mix of loans sold and higher secondary market premiums.  The volume of sales in 2020 was largely a product 
of heightened levels of guaranteed loans eligible for sale during the year.   

Net (Loss) Gain on Loans Accounted for Under the Fair Value Option:   For 2020, the net loss on loans accounted for under the 
fair value option increased $20.5 million, or 276.6%, compared to 2019.  The carrying amount of loans accounted for under the 
fair  value  option  at  December  31,  2020  and  2019  was  $851.5  million  ($36.1  million  classified  as  held  for  sale  and  $815.4 
million  classified  as  held  for  investment)  and  $840.7  million  ($16.2  million  classified  as  held  for  sale  and  $824.5  million 
classified as held for investment), respectively, an increase of $10.8 million, or 1.3%.  The 2020 net loss on loans accounted for 
under the fair value option was estimated to be approximately $10.4 million related to the severity of ongoing developments of 
the  COVID-19  pandemic.  The  magnitude  of  COVID-19  related  impacts  on  loan  fair  value  adjustments  first  half  of  2020 
combined with similar factors influencing the provision for loan and lease credit losses was dampened by improving market 
conditions. 

53 

 
 
  
  
  
  
  
 
 
 
Years ended December 31, 2019 vs. 2018 

For  2019,  noninterest  income  decreased  by  $32.7  million,  or  34.0%,  compared  to  2018. The  decrease  from  the  prior  year  is 
primarily the result of the aforementioned strategic decision made in the latter part of 2018 to sell fewer loans, resulting in net 
gains on sales of loans declining to $29.0 million for 2019, compared to $75.2 million for 2018, a reduction of $46.2 million, 
or 61.4%.    The flow-through  loss  from  investments  accounted  for  under  the equity  method  increased  $7.5 million  for  2019, 
compared  to  2018.  Also  impacting  the  overall  decrease  in  noninterest  income  was  a  decline  in  title  insurance  income  of 
$2.8 million during 2019, compared to 2018, due to the sale of the title insurance business in third quarter of 2018.  Partially 
offsetting the overall decrease in noninterest income was a $12.4 million, or 247.0%, decrease in the loss loans accounted for 
under  the  fair  value  option  principally  due  to  improving  market conditions,  such  as  increased premiums, combined  with an 
increase in net gains on equity security investments of $3.3 million and an increase in solar panel lease income of $1.7 million. 

Changes in various components of noninterest income are discussed in more detail below. 

Loan  Servicing  Revenue:  While  portions  of  the  loans  that  the  Bank  originates  are  sold  and  generate  gain  on  sale  revenue, 
servicing  rights  for  those  sold  portions  are  retained  by  the  Bank.  In  exchange  for  continuing  to  service  sold  loans,  the  Bank 
receives fee income represented in loan servicing revenue equivalent to 1.0% of the outstanding balance of SBA loans sold and 
0.40% of the outstanding balance of USDA loans sold. In addition, the standard cost (adequate compensation) for servicing sold 
loans is approximately 0.40% of the balance of the loans sold, which is included in the loan servicing revaluation computations. 
Unrecognized  servicing  revenue  above  the  standard  cost  to  service  is  reflected  in  a  servicing  asset  recorded  on  the  balance 
sheet.  Revenues  associated  with  the  servicing  of  loans  are  recognized  over  the  expected  life  of  the  loan  through  the  income 
statement,  and  the  servicing  asset  is  reduced  as  this  revenue  is  recognized.  For  the  year  ended  December 31,  2019,  loan 
servicing revenue decreased $1.1 million, or 3.7%, to $28.0 million as compared to the year ended December 31, 2018, as a 
result  of  the  declining  balance of  the  serviced  portfolio. At  December 31,  2019,  the  outstanding  balance  of  guaranteed  loans 
sold in the secondary market was $2.75 billion compared to $3.05 billion at December 31, 2018. 

Loan Servicing Revaluation: The Company revalues its serviced loan portfolio at least quarterly. The revaluation considers the 
amortization of the portfolio, current market conditions for loan sale premiums, and current prepayment speeds. For the years 
ended  December 31,  2019  and  2018,  there  was  a  negative  loan  servicing  revaluation  of  $16.6  million  and  $21.2  million, 
respectively.  

Net Gains on Sale of Loans: For the year ended December 31, 2019, net gains on sales of loans of $29.0 million, decreased 
$46.2 million, or 61.4%, compared to 2018. This decrease was primarily due to the lower volume of guaranteed loans sold in 
2019, decreasing $604.8 million, or 64.0%, from $945.2 million in 2018 to $340.4 million in 2019.  The average net gain on 
sale for 2019 was higher at $84.8 thousand of revenue for each $1 million in loans sold, compared to $80.9 thousand of revenue 
for each $1 million sold for 2018.  The year over year increase in average gains was influenced by the mix of loans sold by the 
Company and continued strength of market conditions for the purchase of guaranteed loans.   

54 

 
 
Noninterest Expense 

Noninterest expense comprises all operating costs of the Company, such as employee related costs, travel, professional services, 
advertising and marketing expenses, exclusive of interest and income tax expense. 

The following table shows the components of noninterest expense and the related dollar and percentage changes for the periods 
presented. 

Noninterest expense 

Years Ended December 31, 
2019 

2018 

2020 

2019/2020 Increase 
(Decrease) 
     Amount       Percent    

2018/2019 Increase 
(Decrease) 
   Amount       Percent    

  $ 112,525     $  90,634     $  77,411     $  21,891        24.15 %   $  13,223        17.08 % 

Salaries and employee benefits 
Non-staff expenses: 
Travel expense 
Professional services expense 
Advertising and marketing expense      
Occupancy expense 
Data processing expense 
Equipment expense 
Other loan origination and 
   maintenance expense 
Renewable energy tax credit 
   investment impairment 
FDIC insurance 
Title insurance closing services 
   expense 
Impairment expense on goodwill 
   and other intangibles 
Other expense 

Total non-staff expenses 
Total noninterest expense 

Years ended December 31, 2020 vs. 2019 

3,451       
6,359       
3,510       
8,757       
     12,344       
     17,603        16,327        13,724        1,276       

9,156        (3,470 )      (50.14 )       (2,235 )      (24.41 ) 
6,921       
(7.29 )       1,981        40.61   
(500 )     
4,878       
6,859       
6,015        (2,426 )      (40.87 )      
(1.31 ) 
5,936       
8,116       
7.90         1,051        14.88   
641       
7,065       
9,265        12,010        3,079        33.23         (2,745 )      (22.86 ) 
7.82         2,603        18.97   

(79 )     

     10,790       

9,272       

5,967        1,518        16.37         3,305        55.39   

—       
7,473       

602       
3,447       

—       

(602 )     (100.00 )      
3,234        4,026        116.80        

602        100.00   
6.59   
213       

—       

—       

912       

—       

—        

(912 )     (100.00 ) 

—       
9,864       

—       
7,545       

     80,151        74,290        75,293        5,861       
7.89         (1,003 )     
  $ 192,676     $ 164,924     $ 152,704     $  27,752        16.83 %   $  12,220       

2,680       
—         (2,680 )     (100.00 ) 
9,652        2,319        30.74         (2,107 )      (21.83 ) 
(1.33 ) 
8.00 % 

—       

Total noninterest expense for 2020 increased $27.8 million, or 16.8%, compared to 2019. The increase in noninterest expense 
was predominately driven by increased personnel cost, data processing expense, and FDIC insurance.   

Salaries  and  employee  benefits:  Total  personnel  expense  for  2020  increased  by  $21.9  million,  or  24.2%,  compared  to 
2019.  While  personnel  expense  is  carefully  managed,  the  year  over  year  increase  is  principally  due  to  the  Company’s 
commitment to and investment in its workforce to support growth and a variety of initiatives.  The year over year increase was 
influenced by $7.2 million in expense for a performance bonus pool that was available to all employees other than executive 
officers  during  the  second  quarter  of  2020  and  $4.1  million  in  payroll  related  expense  associated  with  the  fourth  quarter 
accelerated  vesting  of  approximately  2.5  million  restricted  stock  unit  awards  with  market  price  conditions.  Total  full-time 
equivalent employees increased from 612 at December 31, 2019 to 630 at December 31, 2020.  Salaries and employee benefits 
expense included $14.7 million of stock-based compensation for 2020, compared to $11.7 million for 2019.  Expenses related 
to  the  employee  stock  purchase  program,  stock  grants,  stock  option  compensation  and  restricted  stock  expense  are  all 
considered stock-based compensation. 

Travel & Advertising and marketing expenses:  For 2020, travel & advertising and marketing expenses in aggregate decreased 
$5.9 million, or 45.9%.  This decrease was the result of certain operational adaptations due to the impact of COVID-19. 

Data processing expense: Total data processing expense for 2020 increased by $3.1 million, or 33.2%, compared to 2019.  The 
increase over 2019 was predominantly driven by third party costs incurred in internal software development and with additional 
software subscriptions to help maximize operational efficiencies. 

FDIC insurance:  For 2020, FDIC insurance increased $4.0 million compared to 2019 due to higher required premiums. 

55 

 
 
  
  
    
  
  
  
  
  
    
    
    
        
        
        
        
         
        
    
    
        
        
        
        
         
        
    
    
    
    
    
    
    
    
    
 
  
 
Years ended December 31, 2019 vs. 2018 

Total noninterest expense for 2019 increased $12.2 million, or 8.0%, compared to 2018. The increase in noninterest expense 
was  largely  driven  by  salaries  and  employee  benefits.    Changes  in  various  components  of  noninterest  expense  are  discussed 
below. 

Salaries and employee benefits: Total personnel expense for 2019 increased by $13.2 million, or 17.1%, compared to 2018. This 
increase  is  largely  due  to  a  reversal  of  $4.5  million  in  accrued  incentive  compensation  in  the  latter  part  of  2018  due  to  not 
meeting internal performance metrics for that year combined with ongoing investment in workforce to support growth and a 
variety  of  initiatives.  While  personnel  expense  is  carefully  managed, the  Company  continues  to  invest  in  human  capital  to 
support a  variety  of  initiatives  by  the  Company,  including  growing  loan  production  and  financial  services  technology.  Total 
full-time equivalent employees increased from 498 at December 31, 2018 to 612 at December 31, 2019.  Salaries and employee 
benefits  expense  included  $11.7  million  and  $9.2 million  of  stock-based  compensation  expense  in  2019  and  2018, 
respectively.  Expenses related to the employee stock purchase program, stock grants, stock option compensation and restricted 
stock expense are all considered stock-based compensation.   

Travel expense: Travel expense decreased $2.2 million, or 24.4%, compared to 2018.  This decrease was principally due to a 
reduction in repairs and maintenance costs associated with an older aircraft that was sold during the first quarter of 2019, higher 
deferred travel costs as more loans were retained, and general improvements in operational efficiency. 

Professional  services  expense:  For  2019,  total  professional  services  expense  increased  $2.0  million,  or  40.6%,  compared  to 
2018.  This increase was driven by legal, accounting, and consulting fees incurred to support various strategic initiatives, such 
as the Company’s investments in Apiture and Canapi Advisors, LLC.  

Data processing expense: Total data processing expense decreased $2.7 million, or 22.9%, compared to 2018. The decrease is 
primarily the result of the expiration of software development services provided by Apiture directly to the Company at the end 
of 2018 combined with the capitalization of certain software development costs during 2019.  

Equipment expense: Equipment expense increased $2.6 million, or 19.0%, compared to 2018.  Primary factors contributing to 
this increase were the depreciation of solar panels arising from operating lease activities and a new aircraft placed in service in 
the third quarter of 2019.  

Other loan origination and maintenance expense:  Other loan origination and maintenance expense increased $3.3 million, or 
55.4%, compared to 2018.  This increase was due principally to expenses associated with the repurchase of certain guaranteed 
loans in the portfolio during the third quarter of 2019 along with increases in the ongoing guarantee fees arising from holding a 
higher volume of loans on balance sheet.   

Title insurance closing services expense:  Expenses associated with title insurance closing services decreased $912 thousand, or 
100.0%, driven by the exit from the title insurance business during the third quarter of 2018. 

Impairment expense on goodwill and other intangibles, net: During the third quarter of 2018, the Company incurred a one-time 
impairment expense of $2.7 million on goodwill and other intangibles associated with the sale of Reltco, Inc. 

Results of Segment Operations  

Years ended December 31, 2020 vs. 2019 

The Company’s operations are managed along two primary operating segments” Banking and Fintech.  A description of each 
business and the methodologies used to measure financial performance is described in Note 16. Segments in the accompanying 
notes to the consolidated financial statements.  Net income (loss) by operating segment is presented below: 

Banking 
Fintech 
Other 
Consolidated net income 

2020 

Years ended December 31, 
2019 

2018 

   $ 

   $ 

57,462      $ 
(1,932 )      
4,013        
59,543      $ 

29,661         $ 
(8,266 )         
(3,361 )         
18,034          $ 

65,314   
(1,005 ) 
(12,861 ) 
51,448   

56 

 
  
  
  
  
  
    
        
  
     
     
Banking 

Net  income  increased  $27.8  million,  or  93.7%,  compared  to  2019.    The  increase  was  primarily  the  result  of  increased  net 
interest income, non-interest income and a decrease in income tax expense.   

Net interest income increased $55.3 million, or 39.6%, compared to 2019.  See the analysis of net interest income included in 
the above section captioned “Net Interest Income and Margin” as it is predominantly related to the Banking segment.  

See the analysis of provision for loan and lease credit losses included in the above section captioned “Provision for Loan and 
Lease Credit Losses” as it is entirely related to the Banking segment.     

Noninterest income increased $13.5 million, or 21.0%, compared to 2019.  This increase was largely comprised of net gains on 
sales of loans increasing $20.4 million, or 70.6% combined with a net positive increase in the loan servicing asset revaluation of 
$6.6  million,  or  39.9%.    See  the  analysis  of  these  categories  of  noninterest  income  included  in  the  above  section  captioned 
“Noninterest Income” for additional discussion. 

Noninterest expense increased $29.3 million, or 19.3% compared to 2019.  See the analysis of these categories of noninterest 
expense included in the above section captioned “Noninterest Expense” for additional discussion. 

Income  tax  expense  decreased  $14.0  million,  or  205.4%,  compared  to  2019.  See  the  below  section  captioned  “Income  Tax 
Expense.” 

Fintech 

Net  loss  decreased  by  $6.3  million,  or  76.6%,  compared  to  2019.    The  decrease  was  primarily  the  result  of  increased  non-
interest income. 

Noninterest  income  increased  $9.0  million  compared  to  2019,  or  369.6%,  compared  to  2019.    This  significant  increase  was 
largely due to the earlier discussed $13.7 million non-cash gain resulting from the increase in the observable fair market value 
of the Company’s investment in Greenlight combined with an increase of $4.6 million, or 264.7%, in Canapi’s management fee 
income.  Partially offsetting the increase in noninterest income during 2020 was the Company’s pro rata portion of income tax 
expense of $7.8 million arising from Apiture’s conversion from a partnership to a corporation. 

Noninterest  expense  decreased  $1.6  million,  or  22.2%  compared  to  2019.    This  decrease  was  largely  due  to  a  significant 
reduction in legal related expenses associated with the formation of Canapi in the prior year.  

Income tax expense increased $4.2 million, or 345.4%, compared to 2019, consistent with the segment’s increase in net income 
before taxes. 

Years ended December 31, 2019 vs. 2018 

Banking 

Net income for 2019 decreased $35.7 million, or 54.6%, compared to 2018.  The decrease was primarily the result of a higher 
provision  for  loan  and  lease  losses,  lower  non-interest  income,  higher  noninterest  expense  and  higher  levels  of  income  tax 
expense.   

Net interest income increased $31.8 million, or 29.5%, compared to 2018.  See the analysis of net interest income included in 
the above section captioned “Net Interest Income and Margin” as it is predominantly related to the Banking segment.  

See the analysis of provision for loan and lease credit losses included in the above section captioned “Provision for Loan and 
Lease Credit Losses” as it is entirely related to the Banking segment.    

Noninterest income decreased $27.6 million, or 30.2%, compared to 2018.  This decrease was largely the result of intentionally 
lower  net  gains  on  sales  of  loans  decreasing  $46.2  million,  or  61.4%.    See  the  analysis  of  these  categories  of  non-interest 
income included in the above section captioned “Noninterest Income” for additional discussion. 

Noninterest expense increased $21.6 million, or 16.6% compared to 2018.  See the analysis of these categories of noninterest 
expense included in the above section captioned “Noninterest Expense” for additional discussion. 

57 

 
Income tax expense increased $8.5 million compared to 2018. See the below section captioned “Income Tax Expense.” 

Fintech 

Net loss for 2019 increased by $7.3 million, compared to 2018.  The increase was primarily the result of increased noninterest 
expenses. 

Noninterest  income  decreased  $2.1  million,  or  531.1%,  compared  to  2018.   This  decrease  was  largely  due  to  pro  rata  losses 
related to the Company’s equity method investments.   

Noninterest  expense  increased  $6.5  million  compared  to  2018.    This  decrease  was  largely  due  to  legal  and  other  startup 
expenses associated with the formation of Canapi.  

Income tax benefit increased $1.2 million compared to 2018, consistent with the segment’s decrease in net income before taxes. 

Income Tax Expense/Benefit 

Years ended December 31, 2020 vs. 2019 

Income tax benefit in 2020 was $12.2 million compared to a net income tax expense in 2019 of $5.4 million. The income tax 
benefit in 2020 was principally the product of vesting of restricted stock unit awards with market price conditions during the 
fourth quarter combined with the tax impact of enactment of the CARES Act on March 27, 2020. Upon vesting, the fair value 
of  the  above  mentioned  awards  exceeded  the  total  compensation  cost  recognized  by  the  Company  for  book  purposes,  which 
resulted in the recognition of a tax benefit of $22.1 million. The Company also recorded a tax benefit of $3.7 million due to the 
CARES Act, which allows the carryback of certain net operating losses to each of the five taxable years preceding the taxable 
year of such losses. 

Years ended December 31, 2019 vs. 2018 

For  2019  and  2018,  there  was  an  income  tax  expense  of  $5.4  million  and  benefit  of  $5.4  million,  respectively,  and  the 
Company's effective tax rates were 23.1% and (11.7)%, respectively.  The negative effective rate for 2018 was largely a product 
of significant investments in renewable energy assets which generate investment tax credits.  For 2019, investment tax credits 
were less of a driver for the Company’s effective tax rate. 

The Company invested $5.9 million and $70.2 million in renewable energy assets that generated $1.7 million and $20.3 million 
in investment tax credits in 2019 and 2018, respectively.   

See Note 9. Income Taxes for  more information. 

Discussion and Analysis of Financial Condition 

December 31, 2020 vs. 2019 

Total assets at December 31, 2020 were $7.87 billion, an increase of $3.06 billion, or 63.6%, compared to total assets of $4.81 
billion at December 31, 2019. The growth in total assets was principally driven by the following: 

•  Cash  and  cash  equivalents,  comprised  of  cash  and  due  from  banks  and  federal  funds  sold,  increased  $96.9  million 
largely as a product of increased levels of borrowings, deposits and loan sales used to fund planned PPP and other loan 
originations in 2020; 

• 

Increased investment securities available-for-sale by $210.1 million.  This increase in investment securities was due to 
availability of excess surplus liquidity, discussed above related to pandemic readiness; and 

•  Growth  in  loans  and  leases  held  for  sale  and  held  for  investment  of  $2.73  billion  resulting  from  strong  origination 
activity in 2020, including $1.76 billion in PPP loans. Additionally, the Company originated a record of $2.69 billion 
loans and leases in 2020 excluding PPP loans. 

58 

 
 
 
 
Cash and cash equivalents, comprised of cash and due from banks and federal funds sold, was $318.3 million at December 31, 
2020,  an increase  of  $96.9 million,  or 43.8%,  compared  to  $221.4 million  at  December 31, 2019.  As  mentioned  above,  this 
increase largely reflects funding for significant loan growth efforts during the year. 

Total investment securities increased $210.1 million during 2020, from $540.0 million at December 31, 2019, to $750.1 million 
at December 31, 2020, an increase of 38.9%.  The Company increased its investment securities position during 2020 largely as 
a  part  of  improving  returns  on  excess  liquidity  and  meeting  investment  asset-liability  plans.  At  December  31,  2020,  the 
investment  portfolio  was  comprised  of  U.S.  government  agency,  U.S.  government-sponsored  enterprise  mortgage-backed 
securities and municipal bonds. 

Loans and leases held for sale increased $209.0 million, or 21.6%, during 2020, from $966.4 million at December 31, 2019, to 
$1.18 billion at December 31, 2020. The increase was primarily the result of strong loan originations in 2020.   

Loans and leases held for investment increased $2.52 billion, or 95.8%, during 2020, from $2.63 billion at December 31, 2019, 
to $5.15 billion at December 31, 2020. The increase was primarily the result of the above-mentioned loan originations in 2020, 
and all PPP loans are classified as held for investment. 

Premises and equipment, net, decreased $19.8 million, or 7.1%, during 2020 which was primarily driven by increased levels of 
depreciation of facilities and infrastructure to accommodate Company growth and solar panels to meet leasing obligations in 
prior periods.  Also impacting premises and equipment was the decision to sell two aircraft in the year that were carried at an 
aggregate  value  of  $19.2  million  with  a  deposit  on  a  single  replacement  aircraft  of  $19.1  million.  The  decision  to  sell  these 
aircraft resulted in them being reclassified out of premises and equipment to other assets as held for sale assets carried at the 
lower  of  cost  or  market  value.  Upon  reclassification  to  held  for  sale  the  Company  recognized  impairment  charges  of  $1.3 
million to mark the aircraft to their estimated fair value at that time.  Management’s decision to sell two aircraft and replace 
with  one  was  based  upon  the  determination  that  the  older  aircraft  were  ineffective  in  efficiently  serving  the  needs  of  an 
expanding nationwide customer base.   

Other assets increased $73.2 million, or 46.2%, from $158.6 million at December 31, 2019 to $231.8 million at December 31, 
2020.  This  increase  was  due  to  a  variety  of  items,  principally  comprised  of  a  $21.4  million  increase  in  accrued  interest 
receivable largely due to significantly higher levels of interest earning assets combined with the deferral of payments on PPP 
loans,  the  earlier  discussed  $13.7  million  increase  in  the  carrying  value  of  the  Company’s  investment  in  Greenlight,  $10.4 
million in increased receivables from the SBA for guarantee recoveries, $8.9 million for one of the two aircraft discussed above 
remaining unsold at year end, $7.9 million in net tax receivable and deferred tax assets reclassified from a net liability position 
in the prior year, $7.9 million in new investments and $4.0 million in new intangibles added as a result of the acquisition of 
Jolley  Asset  Management,  LLC  (as  discussed  more  fully  in  Note  1.  Organization  and  Summary  of  Significant  Accounting 
Policies under the subheading Business Combination in the notes to the consolidated financial statements). 

Total  deposits  were  $5.71  billion  at  December  31,  2020,  an  increase  of  $1.49  billion,  or  35.2%,  from  $4.23  billion  at 
December 31, 2019. The increase in deposits was largely driven by the PPP and other significant loan origination efforts during 
the year. 

Borrowings  increased  to  $1.54  billion  at  December  31,  2020  from  $14  thousand  at  December  31,  2019.  This  increase  was 
related  to  $1.74  billion  in  new  borrowings  through  the  PPPLF  in  the  second  and  third  quarters  of  2020.  These  PPPLF 
borrowings were used to help fund PPP loans and complement the defensive strategy earlier in the year to build liquidity due to 
the uncertainty of the effects of COVID-19. 

Shareholders’  equity  at  December  31,  2020  was  $567.9  million  as  compared  to  $532.4  million  at  December 31,  2019.  The 
tangible book value per share (a non-GAAP measure, see “Non-GAAP Measures” below for a description and reconciliation to 
the most comparable GAAP measure) was $13.28 at December 31, 2020 compared to $13.20 at December 31, 2019. Average 
equity to average assets was 8.1% for 2020 compared to 12.2% for 2019. The increase in shareholders’ equity for 2020 was 
principally the result of net income of $59.5 million, stock-based compensation expense of $14.7 million, other comprehensive 
income of $9.8 million and stock option exercises of $3.1 million.  Partially offsetting the increase in shareholders’ equity was 
$49.2 million in cash paid in lieu of stock for employee tax obligations in settlement of vested stock grants, principally related 
to the approximately 2.5 million awards with market price conditions vesting in the fourth quarter discussed earlier and $4.9 
million in dividends. 

During 2020, 1,807,774 shares of Class B common stock (non-voting) were converted to Class A common stock (voting) under 
private sales. The conversion decreased the value of Class B common stock (non-voting) and increased the value of Class A 
common stock (voting) by $19.1 million. 

59 

 
  
  
December 31, 2019 vs. 2018 

Total assets at December 31, 2019 were $4.81 billion, an increase of $1.14 billion, or 31.2%, compared to total assets of $3.67 
billion at December 31, 2018. This increase was principally driven by the following: 

•  

Increased investment securities available-for-sale of $159.6 million which was driven by the Company’s strategic plan 
to enhance liquidity and improve asset-liability repricing mix; and 

•   Growth in loan and leases held for sale and held for investment of $1.08 billion resulting from strong originations and 

higher levels of balances being retained to support the Company's strategic plan to hold more loans. 

Cash  and  cash  equivalents  were  $223.5  million  at  December 31,  2019,  a  decrease  of  $93.3  million,  or  29.4%,  compared  to 
$316.8  million  at  December 31,  2018.  This  decrease  was  primarily  the  result  of  increased  levels  of  loans  held  on  books 
combined  with  the  Company’s  maximization  of  returns  on  liquid  assets  by  redeployment  of  funds  into  higher-yielding 
available-for-sale securities. 

Total investment securities increased $159.6 million during 2019, from $380.5 million at December 31, 2018 to $540.0 million 
at December 31, 2019, an increase of 41.9%. The Company began enhancing its investment securities position early in 2019 as 
part  of  its  strategy  to  improve  the  returns  of  an  enhanced  liquidity  profile  and  improve  asset-liability  repricing  mix.    At 
December  31,  2019,  the  investment  portfolio  was  comprised  of  US  treasury  and  government  agency  securities,  mortgage-
backed securities and municipal bonds. 

Loans  held  for  sale  increased  $279.1  million,  or  40.6%,  during  2019,  from  $687.4  million  at  December 31,  2018  to  $966.4 
million at December 31, 2019.  This increase reflected the impact of a significantly lower volume of loan sales combined with 
strong origination activity during 2019.   

Loans  and  leases  held  for  investment  increased  $801.9  million,  or  43.9%,  during  2019,  from  $1.83  billion  at  December 31, 
2018 to $2.63 billion at December 31, 2019.  The increase was primarily the result of $2.00 billion in loan and lease origination 
activities during 2019 combined with the late 2018 strategic shift to retain higher levels of loans on the balance sheet. 

Premises and equipment increased $16.6 million, or 6.3%, during 2019, from $262.5 million at December 31, 2018 to $279.1 
million  at  December  31,  2019.    This  increase  was  primarily  driven  by  construction  of  new  facilities  and  infrastructure  to 
accommodate Company growth. 

Foreclosed assets increased $4.5 million, or 413.0%, during 2019 from $1.1 million at December 31, 2018 to $5.6 million at 
December  31,  2019.  The  increase  in  foreclosed  assets  arose  primarily  from  four  relationships.  The  underlying  loans  were 
subject to an SBA guarantee and the total current estimated exposure to the Company is considered negligible for these more 
recent foreclosures. 

Servicing assets decreased $12.3 million, or 25.8%, during 2019 from $47.6 million at December 31, 2018 to $35.4 million at 
December 31,  2019  due  to  the  reduced  level  of  loan  sales  during  the  year  combined  with  amortization  of  the  outstanding 
balance of guaranteed loans sold.  At December 31, 2019, the outstanding balance of government guaranteed loans sold in the 
secondary market was $2.75 billion compared to $3.05 billion at December 31, 2018.  See the preceding Noninterest Income 
section under the subheading “Loan Servicing Revaluation” for more information.  

Operating leases right-of-use assets and operating lease liabilities were additions to the balance sheet pursuant to the adoption 
of the new lease standard (ASU No. 2016-02) effective January 1, 2019.  These balance sheet accounts reflect the Company’s 
rights and obligations created by almost all leases in which it is a lessee with remaining terms of more than 12 months.  See 
Note 1. Organization and Summary of Significant Accounting Policies and Note 4. Leases of the notes to consolidated financial 
statements for more information on the adoption of this new standard. 

Total  deposits  were  $4.23  billion  at  December 31,  2019,  an  increase  of  $1.08  billion,  or  34.3%,  from  $3.15  billion  at 
December 31, 2018. The increase in deposits was driven by the combined success of deposit gathering campaigns to support the 
growth in loan and lease originations and balance sheet management initiatives. 

Other liabilities increased $25.0 million, or 96.6%, during 2019, from $25.8 million at December 31, 2018 to $50.8 million at 
December  31,  2019. The  increase  in  other  liabilities  was  largely  driven  by  a  $16.3  million  increase  in  unfunded  investment 
commitments  to  a  series  of  new  funds  advised  by Canapi  Advisors,  increased  accruals  for  incentive  compensation  of  $6.2 
million and an increased deferred tax liability of $5.7 million. 

60 

 
Shareholders’ equity at December 31, 2019 was $532.4 million as compared to $493.6 million at December 31, 2018. The book 
value  per  share  was  $13.20  at  December 31,  2019  and  average  equity  to  average  assets  was  12.2%  for  2019,  compared  to  a 
book  value  per  share  of  $12.29  at  December 31,  2018  and  average  equity  to  average  assets  of  13.8%  for  the  year  ended 
December 31,  2018.  The  increase  in  shareholders’  equity  is  principally  the  result  of  net  income  to  common  shareholders  of 
$18.0 million, other comprehensive income of $13.4 million and stock-based compensation expense of $11.7 million, partially 
offset by $4.8 million in dividends. 

Loans Held for Sale & Serviced Portfolio 

Any loan or portion of a loan that the Company has the intent and ability to sell is classified as held for sale. The average age of 
the held for sale portfolio as of December 31, 2020 was 13.5 months from origination date. Less than 25% of the current held 
for sale portfolio is older than two years. The majority of held for sale loans over one year old are composed of construction 
loans.  Construction  loans  typically  have  extended  build  out  periods  that  inherently  result  in  longer  lead  times  between 
origination and the ultimate sale date. Approximately 30.0% of the held for sale portfolio is aged between one and two years.  

As of December 31, 2020 and 2019, the cumulative total outstanding principal balance of loans sold since May 2007 totaled 
$3.20  billion  and  $2.97  billion,  respectively. The  Company  generally  continues  to  service  loans  after  the  date  of  sale. As  of 
December 31, 2020 and 2019, the total outstanding principal of loans and leases, including those serviced for others, was $9.57 
billion and $6.57 billion, respectively. 

Loan and Lease Maturity 

As  of  December 31,  2020,  $6.49  billion,  or  67.8%,  of  the  total  outstanding  principal  of  loans  and  leases,  including  those 
serviced  for  others,  were  variable  rate  loans  that  adjust  at  specified  dates  based  on  the  prime  lending  rate  or  other  variable 
indices. As of December 31, 2020, $4.27 billion, or 44.6%, of total outstanding principal of loans and leases were variable rate 
loans that adjust on either a calendar monthly or calendar quarterly basis using the prime lending rate or other variable indices.  

At December 31, 2020, 62.3%, or $4.0 billion, of the combined held for sale and held for investment loan and lease portfolio 
was composed of variable rate loans.  

61 

 
At December 31, 2020, $2.07 billion, or 40.1%, of the held for investment balance matures in less than five years. Loans and 
leases maturing in greater than five years total $3.09 billion of the total $5.16 billion. The variable rate portion of the total held 
for investment loans and leases, excluding PPP loans, is 81.4%, which reflects the Company’s strategy to minimize interest rate 
risk through the use of variable rate products. 

At December 31, 2020 
Remaining Contractual Maturity of Total Held for 
Investment Loans and Leases 
After Five 
Years and 
Through 

After One 
Year 
and Through 
Five Years       

After Fifteen 
Years 

Fifteen Years      

One Year 
or Less 

Total(1) 

   $ 

2,187       $ 
29,107         
—         
31,294         

16,992         
25,326         
42,318         

2,949         
—         
2,949         

15,850       $ 
28,030         
1,528,180         
1,572,060         

  $ 

102,286   
60,222   
—   
162,508   

5,238       $ 
20,309         
—         
25,547         

125,561   
137,668   
1,528,180   
1,791,409   

7,967         
10,362         
18,329         

17,048         
335         
17,383         

14,678   
—   
14,678   

8,537   
1,032   
9,569   

8,018         
—         
8,018         

84,634         
1,760         
86,394         

47,655   
35,688   
83,343   

113,168   
3,127   
116,295   

7,547         
7,547         
84,108         

59,570         
59,570         
1,667,342         

17,753   
17,753   
204,508   

136,686         
136,686         
256,645         

221,556   
221,556   
2,212,603   

23,200         
47,039         
70,239         

5,747         
13,403         
19,150         

7,717         
—         
7,717         

56,290         
68,053         
124,343         

6,169         
9,886         
16,055         

24,230         
55,784         
80,014         

713,649   
131,656   
845,305   

5,671   
10,256   
15,927   

131,438   
26,171   
157,609   

105,837         
28,963         
134,800         

898,976   
275,711   
1,174,687   

117,845         
23,380         
141,225         

1,044,496         
90,566         
1,135,062         

135,432   
56,925   
192,357   

1,207,881   
172,521   
1,380,402   

204,599   
204,599   
2,952,045   
5,164,648   

31         
31         
97,137         
181,245       $ 

456         
456         
220,868         
1,888,210       $ 

10,670   
10,670   
1,029,511   
1,234,019   

  $ 

193,442         
193,442         
1,604,529         
1,861,174       $ 

   $ 

Fixed rate loans and leases: 
Commercial & Industrial 

Small Business Banking 
Specialty Lending 
Paycheck Protection Program 

Total 

Construction & Development 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 

Commercial Land 

Small Business Banking 

Total 

Total fixed rate loans and leases 

Variable rate loans and leases: 
Commercial & Industrial 

Small Business Banking 
Specialty Lending 

Total 

Construction & Development 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 

Commercial Land 

Small Business Banking 

Total 

Total variable rate loans and leases 

Total held for investment loans and leases 
(1)  Excludes net deferred (fees) costs 

Asset Quality 

Management  considers  asset  quality  to  be  of  primary  importance.  A  formal  loan  review  function,  independent  of  loan 
origination, is used to identify and monitor problem loans. This function reports directly to the Audit & Risk Committee of the 
Board of Directors. 

Nonperforming Assets 

The Bank places loans and leases on nonaccrual status when they become 90 days past due as to principal or interest payments, 
or prior to that if management has determined based upon current information available to them that the timely collection of 
principal  or  interest  is  not  probable.  When  a  loan  or  lease  is  placed  on  nonaccrual  status,  any  interest  previously  accrued  as 
income but not actually collected is reversed and recorded as a reduction of loan or lease interest and fee income. Typically, 
collections  of  interest  and  principal  received  on  a  nonaccrual  loan  or  lease  are  applied  to  the  outstanding  principal  as 
determined at the time of collection of the loan or lease. 

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Troubled debt restructurings (“TDRs”) occur when, because of economic or legal reasons pertaining to the debtor’s financial 
difficulties, debtors are granted concessions that would not otherwise be considered. Such concessions would include, but are 
not  limited  to,  the  transfer  of  assets  or  the  issuance  of  equity  interests  by  the  debtor  to  satisfy  all  or  part  of  the  debt, 
modification of the terms of debt or the substitution or addition of debtor(s). 

Nonperforming  assets  and  TDRs,  excluding  loans  measured  at  fair  value,  at  December  31,  2020  were  $82.5  million,  which 
represented a $40.6 million, or 96.9%, increase from December 31, 2019. These nonperforming assets, at December 31, 2020 
were comprised of $46.1 million in nonaccrual loans and leases and $4.2 million in foreclosed assets. Of the $82.5 million of 
nonperforming assets and TDRs, $43.1 million carried an SBA guarantee, leaving an unguaranteed exposure of $39.3 million in 
total nonperforming assets and TDRs at December 31, 2020. This represents an increase of $27.1 million, or 221.8%, from an 
unguaranteed exposure of $12.2 million at December 31, 2019.   

The  following  table  provides  information  with  respect  to  nonperforming  assets  and  troubled  debt  restructurings,  excluding 
loans measured at fair value, at the dates indicated. 

   $ 

Nonaccrual loans and leases: 
Total nonperforming loans and leases (all on nonaccrual) (2) 
Total accruing loans and leases past due 90 days or more 
Foreclosed assets 
Total troubled debt restructurings (3) 
Less nonaccrual troubled debt restructurings 
Total performing troubled debt restructurings (3) 
   $ 
Total nonperforming assets and troubled debt restructurings (2) (3) 
Allowance for credit losses on loans and leases 
   $ 
Total nonperforming loans and leases to total loans and leases held for investment (2)       
Total nonperforming loans and leases to total assets (2) 
Total nonperforming assets and troubled debt restructurings to total assets (2) (3) 
Allowance for credit losses on loans and leases to loans and leases held for investment      
Allowance for credit losses on loans and leases to total nonperforming loans and 
   leases (2) 

2020 (1) 

2019 (1) 

46,110       $ 
—         
4,155         
39,803         
(7,592 )       
32,211         
82,476       $ 
52,306       $ 
1.06 %      
0.66 %      
1.17 %      
1.21 %      

21,937   
—   
5,612   
16,566   
(2,225 ) 
14,341   
41,890   
28,234   

1.22 % 
0.55 % 
1.05 % 
1.57 % 

113.44 %      

128.70 % 

(1) 
(2) 
(3) 

Excludes loans measured at fair value. 
The year ended December 31, 2020 excludes one $6.1 million nonaccrual loan classified as held for sale. 
The year ended December 31, 2020 excludes one $5.1 million troubled debt restructuring loan classified as held for 
sale. 

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Nonaccrual loans and leases guaranteed by U.S. government: 
Total nonperforming loans and leases guaranteed by the U.S. government (all on 
   nonaccrual) 
Total accruing loans and leases past due 90 days or more guaranteed by the U.S. 
   government 
Foreclosed assets guaranteed by the U.S. government 
Total troubled debt restructurings guaranteed by the U.S. government 
Less nonaccrual troubled debt restructurings guaranteed by the U.S. government 
Total performing troubled debt restructurings guaranteed by U.S. government 
Total nonperforming assets and troubled debt restructurings guaranteed by the 
   U.S. government 
Allowance for credit losses on loans and leases 
Total nonperforming loans and leases not guaranteed by the U.S. government to total 
   held for investment loans and leases 
Total nonperforming loans and leases not guaranteed by the U.S. government to total 
   assets 
Total nonperforming assets and troubled debt restructurings not guaranteed by the 
   U.S. government to total assets 
Allowance for credit losses on loans and leases to total nonperforming loans and 
   leases not guaranteed by the U.S government 

2020 (1) 

2019 (1) 

   $ 

26,032       $ 

14,713   

—         
3,220         
18,160         
(4,271 )       
13,889         

   $ 
   $ 

43,141       $ 
52,306       $ 

0.46 %      

0.29 %      

0.56 %      

—   
4,492   
10,845   
(385 ) 
10,460   

29,665   
28,234   

0.40 % 

0.18 % 

0.31 % 

260.51 %      

390.84 % 

(1)  Excludes loans measured at fair value. 

Total nonperforming assets and troubled debt restructurings, including loans measured at fair value, at December 31, 2020 were 
$153.2 million, which represented a $42.1 million, or 37.9%, increase from December 31, 2019. These nonperforming assets, at 
December 31, 2020 were comprised of $85.4 million in nonaccrual loans and leases and $4.2 million in foreclosed assets. Of 
the  $153.2  million  of  nonperforming  assets  and  TDRs,  $97.7 million  carried  an  SBA  guarantee,  leaving  an  unguaranteed 
exposure of $55.5 million in total nonperforming assets and TDRs at December 31, 2020. This represents an increase of $28.3 
million, or 103.9%, from an unguaranteed exposure of $27.2 million at December 31, 2019.   

See  the  below  discussion  related  to  the  change  in  potential  problem  and  individually  evaluated  loans  and  leases  for 
management’s overall observations regarding growth in total nonperforming loans and leases. 

As a percentage of the Bank’s total capital, nonperforming loans and leases, excluding loans measured at fair value, represented 
8.8%  at  December  31,  2020,  compared  to  4.4%  at  December 31,  2019.  Adjusting  the  ratio  to  include  only  the  unguaranteed 
portion of nonperforming loans and leases at historical cost to reflect management’s belief that the greater magnitude of risk 
resides  in  this  portion,  the  ratios  at  December  31,  2020  and  December 31,  2019  were  3.8%  and  1.5%,  respectively.

64 

 
 
  
  
  
  
  
     
          
    
     
     
     
     
     
     
     
     
     
 
 
  
As  of December  31,  2020,  and  December 31, 2019,  potential  problem (also  referred  to  as  criticized) and classified loans  and 
leases,  excluding  loans  measured  at  fair  value, totaled  $311.4 million  and  $129.1 million,  respectively.  The  following  is  a 
discussion  of  these  loans and  leases.  Risk  Grades  5 through  8  represent  the  spectrum  of  criticized  and classified loans  and 
leases.  For a complete description of the risk grading system used by the Company, see “Credit Quality Indicators” in Note 3 to 
the notes to consolidated financial statements. At December 31, 2020, the portion of criticized and classified loans and leases 
guaranteed by the SBA or USDA totaled $168.9 million resulting in unguaranteed exposure risk of $142.5 million, or 8.2% of 
total held for investment unguaranteed exposure carried at historical cost. This compares to the December 31, 2019 portion of 
criticized and  classified loans  and  leases  guaranteed  by  the  SBA  or  USDA  which  totaled  $65.8 million  resulting  in 
unguaranteed exposure risk of $63.3 million, or 5.4% of total held for investment unguaranteed exposure carried at historical 
cost. As  of December  31,  2020,  loans  and  leases carried at  historical  cost within  the  following verticals  comprise  the  largest 
portion of the total potential problem and classified loans and leases: Educational Services at 15.3%, Wine and Craft Beverage 
at 14.3%, Hotels at 13.6%, Entertainment Centers at 12.5%, Healthcare at 10.3%, Fitness Centers at 7.2%, Self Storage at 6.4% 
and Veterinary  at 4.5%.    As  of  December 31, 2019,  loans and  leases carried  at  historical  cost  within  the  following  verticals 
comprise  the  largest  portion  of  the  total  potential  problem  and  classified  loans  and  leases: Healthcare  at 20.8%, Hotels  at 
14.7%,  Wine  and  Craft  Beverage  at 14.3%,  Self  Storage  at 8.4%, Veterinary  at  7.1%, Government Contracting  at  6.1%,  and 
Educational  Services  at  5.7%.  Other  than  Hotels  and Government Contracting which  are  a  part  of  the  Company’s  Specialty 
Lending division, all of the above listed verticals are within the Company’s Small Business Banking division. Two Government 
Contracting  relationships  were  charged  off  in the  first nine  months of 2020  which  resulted  in  a  reduction  in  individually 
evaluated 
in  potential  problem  and classified loans  and 
leases was comprised  of  a  relatively  small  number  of  borrowers  largely  concentrated  in the  Company’s more  mature 
verticals.  Furthermore, the Company believes that its underwriting and credit quality standards have continued to tighten with 
emphasis on new production in pandemic resilient verticals and increased monitoring of existing loans in pandemic susceptible 
verticals  as  the impacts  and  uncertainties  COVID-19  continue  to  evolve.   With  this  emphasis,  systemic  issues have  begun  to 
appear within the Hotel, Wine and Craft Beverage, Fitness Centers, Educational Services, and Entertainment Center verticals 
due to stress related to the COVID-19 pandemic and contributed to the increase in criticized and classified loans and leases.   

this  vertical.  The majority  of 

the increase 

loans 

for 

Loans and leases that experience insignificant payment delays and payment shortfalls are generally not individually evaluated 
for the purpose of estimating the allowance for credit losses. The Bank generally considers an “insignificant period of time” 
from payment delays to be a period of 90 days or less, unless the borrower was not past due at the time of a modification as a 
part of a COVID-19 assistance program. The Bank would consider a modification for a customer experiencing what is expected 
to be a short-term event that has temporarily impacted cash flow. This could be due, among other reasons, to illness, weather, 
impact  from  a  one-time  expense,  slower  than  expected  start-up,  construction  issues  or  other  short-term  issues.  In  all  cases, 
credit personnel will review the request to determine if the customer is stressed and how the event has impacted the ability of 
the  customer  to  repay  the  loan  or  lease  long  term.   At  December  31,  2020,  the  Company  had  $272.3  million  in  modified 
unguaranteed loans and leases for borrowers impacted by the COVID-19 pandemic. These modifications were primarily short-
term  payment  deferrals  generally  no  more  than  six-months  in  duration  and  accordingly  are  not  considered  troubled  debt 
restructurings.  As of February 22, 2021, the Company’s modified unguaranteed loans and leases for borrowers impacted by the 
COVID-19  pandemic  was  approximately  $74.3  million,  a  decrease  from  December  31,  2020  due  to  borrowers  beginning  to 
emerge from deferral needs.   

Management  endeavors  to  be  proactive  in  its  approach  to  identify  and  resolve  problem  loans  and  leases  and  is  focused  on 
working  with  the  borrowers  and  guarantors  of  these  loans  and  leases  to  provide  loan  and  lease  modifications  when 
warranted.  Management  implements  a  proactive  approach  to  identifying  and  classifying  loans  and  leases  as  special  mention 
(also referred to as criticized), Risk Grade 5. At December 31, 2020, and December 31, 2019, Risk Grade 5 loans and leases, 
excluding loans measured at fair value, totaled $237.5 million and $89.5 million, respectively. The increase in Risk Grade 5 
loans and leases, exclusive of loans measured at fair value, during 2020 was principally confined to eight verticals: Educational 
Services ($37.9 million or 25.6%), Entertainment Centers ($26.1 million or 17.6%), Fitness Centers ($18.4 million or 12.4%), 
Wine  and  Craft  Beverage  ($17.4  million  or  11.8%),  Senior  Care  ($11.9  million  or  8.1%), Hotels  ($8.9  million  or  6.0%), 
and Self Storage ($7.8 million or 5.3%).  Other than Hotels, which are a part of the Company’s Specialty Lending division, all 
of the above listed verticals are within the Company’s Small Business Banking division.  At December 31, 2020, approximately 
100.0%  of  loans  and  leases  classified  as  Risk  Grade  5  are  performing  with  no  current  payments  past  due  more  than  30 
days.  While the level of nonperforming assets fluctuates in response to changing economic and market conditions, in light of 
the  relative  size  and  composition  of  the  loan  and  lease  portfolio  and  management’s  degree  of  success  in  resolving  problem 
assets,  management  believes  that  a  proactive  approach  to  early  identification  and  intervention  is  critical  to  successfully 
managing a small business loan portfolio. In conjunction with this, management believes that volumes of delinquencies may not 
be  an  accurate  depiction  of  the  borrower’s  repayment  abilities  under  the  current  pandemic  induced  circumstances  due  to 
payments being made by the SBA on behalf of borrower with loans under its programs.  This payment assistance commenced in 

65 

 
 
the  first  quarter  and  continued  for  six  months.   As  government  payment  assistance  began  to  expire  toward  the  end  of  2020, 
borrowers  with  continuing  difficulties  arising  from  the  pandemic  were  provided  additional  relief  through  payment  deferrals.  
Management  monitors  these  borrowers  closely  and  has  observed  improving  financial  conditions.    Management  expects  most 
will be able to resume making regular payments in early 2021.  

Allowance for Credit Losses on Loans and Leases 

See  Note  1.  Organization  and  Summary  of  Significant  Accounting  Policies  of  the  Notes  to  the  Consolidated  Financial 
Statements in this report for a description of the methodologies used to estimate the allowance for credit losses prior to and after 
the adoption of ASC 326, Financial Instruments – Credit Losses, on January 1, 2020. 

The ACL of $28.2 million at December 31, 2019 increased by $24.1 million, or 85.3%, to $52.3 million at December 31, 2020. 
The ACL, as a percentage of loans and leases held for investment at historical cost amounted to 1.2% at December 31, 2020 
and 1.6% at December 31, 2019. Excluding PPP loans and related reserves, the ACL, as a percentage of loans and leases held 
for investment at historical cost amounted to 1.8% at December 31, 2020.  As mentioned earlier, the Company adopted the new 
CECL  standard  effective  January  1,  2020.  Upon  adoption,  the  Company  recorded  a  $1.3  million  decrease  in  the  ACL.  In 
implementing CECL, the Company accordingly determined to use forecasted levels of unemployment as a primary economic 
variable in forecasting future expected losses.  Based upon the severity of ongoing developments resulting from the COVID-19 
pandemic, combined with the effects of the above discussed increased levels of loan originations, significant charge-offs and 
model refinements in recognition of loss experience on non-mature verticals, as addressed more fully in the Provision for Loan 
and  Lease  Credit  Losses  section  of  Results  of  Operations,  the  Company’s  allowance  for  credit  losses  on  loans  and  leases 
increased significantly in 2020. 

Actual past due held for investment loans and leases, inclusive of loans measured at fair value, have increased by $15.1 million 
since December 31, 2019.   Total loans and leases 90 or more days past due increased $22.8 million, or 58.4%, compared to 
December  31,  2019.  The  increase  was  comprised  of  a  $16.3  million  and  $6.6  million  increase  in  the  unguaranteed  and 
guaranteed portions, respectively, of past due loans compared to December 31, 2019 and was the result of a small number of 
relationships  across  fourteen  industries  but  primarily  concentrated  within  the  Hotel,  Entertainment  Center,  Wine  and  Craft 
Beverage and Self-Storage verticals.  At December 31, 2020 and December 31, 2019, total held for investment unguaranteed 
loans  and  leases  past  due  as  a  percentage  of  total  held  for  investment  unguaranteed  loans  and  leases,  inclusive  of  loans 
measured  at  fair  value,  was  1.1%  and  1.7%,  respectively.  Total  unguaranteed  loans  and  leases  past  due  were  comprised  of 
$23.1 million carried at historical cost, an increase of $15.1 million, and $6.3 million measured at fair value, a decrease of $5.4 
million  as  of  December  31,  2020  compared  to  December  31,  2019.  Management  continues  to  actively  monitor  and  work  to 
improve asset quality. Management believes the ACL of $52.3 million at December 31, 2020 is appropriate in light of the risk 
inherent  in  the  loan  and  lease  portfolio. Management’s  judgments  are  based  on  numerous  assumptions  about  current  and 
expected events that it believes to be reasonable, but which may or may not be valid, including but not limited to factors related 
to the above mentioned SBA delinquency effect and pandemic-susceptible verticals. Accordingly, no assurance can be given 
that  management’s  ongoing  evaluation  of  the  loan  and  lease  portfolio  in  light  of  changing  economic  conditions  and  other 
relevant  circumstances  will  not  require  significant  future  additions  to  the  ACL,  thus  adversely  affecting  the  Company’s 
operating results. Additional information on the ACL is presented in Note 3. Loans and Leases Held for Investment and Credit 
Quality of the Notes to the Consolidated Financial Statements in this report.    

66 

 
The following table sets forth the breakdown of the allowance for credit losses on loans and leases carried at historical cost by 
category at the dates indicated. 

2020 

Total 
Loans 
and 

Leases(1)      

% of 
Total 

Allowance      

% of 
Total 
Loans 
and 

Leases(1)       Allowance     

2019 

Total 
Loans 
and 

Leases(1)      

% of 
Total 

Allowance      

% of 
Total 
Loans 
and 
Leases(1)    

  Allowance     

  $ 

2,297      $  716,196        

4.39 %      

16.47 %    $ 

8,718      $  386,223        

30.88 %      

21.49 % 

19,417         342,289     

5,259         1,528,180     

26,973         2,586,665        

1,907         183,087     

3,756        

92,613     

37.12   

10.06   

51.57   

3.65   

7.18   

5,663         275,700        

10.83   

11,226         999,697     

6,922         155,331     

18,148         1,155,028        

1,522         331,881     

1,522         331,881        
  $  52,306      $ 4,349,274        

21.46   

13.24   

34.70   

2.91   

2.91   

7.87   

35.13   

59.47   

4.21   

2.13   

6.34   

22.99   

3.57   

26.56   

7.63   

7.63   

7,039         168,018        

24.93   

—        

—        

—   

15,757         554,241        

55.81   

2,118         302,470        

614        

44,848        

2,732         347,318        

7.50   

2.18   

9.68   

6,415         538,654        

22.72   

2,012         123,040        

7.13   

8,427         661,694        

29.85   

1,318         234,133        

1,318         234,133        

4.67   

4.67   

9.35   

—   

30.84   

16.82   

2.50   

19.32   

29.97   

6.85   

36.81   

13.03   

13.03   

100.00 %      

100.00 %    $  28,234      $ 1,797,386        

100.00 %      

100.00 % 

Commercial & Industrial 

Small Business Banking 

Specialty Lending 

Paycheck Protection Program 

Total 

Construction & Development 

Small Business Banking 

Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 

Specialty Lending 

Total 

Commercial Land 

Small Business Banking 

Total 

Total 

(1)  Excludes loans measured at fair value. 

Analysis of Loan and Lease Loss Experience. The following table sets forth an analysis of net charge-offs for loans and leases 
carried at historical cost to average total loans and leases, carried at historical cost, by category for the years indicated. 

2020 
Average 
Total 
Loans & 
Leases(1)      

Net 
Charge-
offs(1) 

% of 
Total 
Loans(1)       

Net 
Charge-
offs(1) 

2019 
Average 
Total 
Loans & 
Leases(1)      

% of 
Total 
Loans(1)       

Net 
Charge-
offs(1) 

2018 
Average 
Total 
Loans & 
Leases(1)     

% of 
Total 
Loans(1)    

Commercial & Industrial 

Small Business Banking 

Specialty Lending 

Paycheck Protection Program 

  $ 

Total 

Construction & Development 

2,669      $  463,811       

0.58 %    $ 

641      $  271,756       

0.24 %   $ 

953     $  110,213        

0.86 % 

1,648         226,365       

0.73   

—         125,091       

—         1,271,106       

—   

—        

—       

—   

—   

—        42,401        

—       

—        

—   

—   

4,317         1,961,282       

0.22   

641         396,847       

0.16   

953        152,614        

0.62   

Small Business Banking 

Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 

Specialty Lending 

Total 

Commercial Land 

Small Business Banking 

Total 

Total 

—         112,864       

—        

57,651       

—         170,515       

164         821,241       
     10,155         177,774       
     10,319         999,015       

629         316,691       

629         316,691       
  $  15,265      $ 3,447,503       

(1)  Excludes loans measured at fair value. 

—   

—   

—   

0.02   

5.71   

1.03   

0.20   

0.20   

—         208,155       

—        

27,774       

—         235,929       

(18 )      410,054       

615         125,482       

597         535,536       

172         192,845       

172         192,845       

—   

—   

—   

—   

0.49   

0.11   

0.09   

0.09   

—        134,250        

—       

9,378        

—        143,628        

—   

—   

—   

164        143,793        

0.11   

—        84,974        

—   

164        228,767        

0.07   

—        94,775        

—        94,775        

—   

—   

0.44 %    $ 

1,410      $ 1,361,157       

0.10 %   $ 

1,117     $ 619,784        

0.18 % 

67 

 
 
  
  
  
  
  
  
    
        
        
         
         
        
        
         
    
    
  
     
     
    
  
     
     
    
     
     
     
    
         
         
    
     
    
     
         
         
    
     
    
    
  
     
     
    
  
     
     
    
     
     
     
    
         
         
    
     
    
     
         
         
    
     
    
    
  
     
     
    
  
     
     
    
     
     
     
    
         
         
    
     
    
     
         
         
    
     
    
    
  
     
     
    
     
     
     
 
  
  
  
  
  
  
  
  
  
    
    
    
    
        
        
         
        
        
         
        
        
    
    
     
    
    
     
    
    
     
    
    
         
        
    
     
         
        
    
    
        
         
    
    
     
    
    
     
    
    
     
    
    
         
        
    
     
         
        
    
    
        
         
    
    
     
    
     
    
     
    
    
         
        
    
     
         
        
    
    
        
         
    
    
     
    
    
     
    
 
 
Investment Securities 

Investment  securities  totaled  $750.1  million  at  December 31,  2020,  an  increase  of  $210.1  million,  or  38.9%,  compared  to 
$540.0  million  at  December 31,  2019.  The  large  increase  in  the  investment  portfolio  for  2020  was  primarily  related  to  a 
strategic initiative to deploy the Bank’s excess cash position that arose from Q2 2020 efforts to safeguard liquidity, in the early 
stages of the global pandemic, as well as from the pledging of the PPP loans to the Federal Reserve PPPLF. This also included 
purchases  of  $57.8  million  in  mortgage-backed  securities  for  purposes  of  complying  with  the  Community  Reinvestment Act 
and  purchases  of  $237.0  million  in  mortgage-backed  securities  and  $102.3  million  in  collateralized  mortgage  obligations  to 
increase yield and duration. 

The investment securities portfolio consists entirely of available-for-sale securities. The Company purchases securities for the 
investment securities portfolio to manage interest rate risk, ensure a stable source of liquidity and to provide a steady source of 
income in excess of cost of funds. 

At December 31, 2020, the duration of the overall available-for-sale securities portfolio was approximately 4.63 years. 

The following table sets forth the stated maturities and weighted average yields of investment securities at December 31, 2020. 
Certain mortgage related securities have adjustable interest rates and will reprice annually within the various maturity ranges. 
These repricing schedules are not reflected in the tables below. 

US government securities 
Mortgage-backed securities 
Municipal bonds 
Total securities 

     Within One Year 

After One 
to Five Years 

After Five 
to Ten Years 

   Total 
Amortized 
Cost 

Average 
Yield    

Amortized 
Cost 

Amortized 
Cost 
  $  15,440     $  4,999        2.65 %   $  7,515        2.17 %   $  2,926        2.84 %   $ 
    703,092       
3,267       

—        0.00 % 
—        0.00 %      7,934        2.63 %     202,991        2.81 %     492,167        2.75 % 
3,267        4.52 % 
—        0.00 %     
—        0.00 %     
  $ 721,799     $  4,999        2.65 %   $  15,449        2.40 %   $ 205,917        2.81 %   $ 495,434        2.77 % 

Amortized 
Cost 

—        0.00 %     

Average 
Yield    

Average 
Yield    

Average 
Yield    

   After Ten Years 
Amortized 
Cost 

At  December  31,  2020,  the  Company  had  97.4%  of  its  total  investment  securities  portfolio  in  mortgage-backed  securities, 
compared with 93.2% at December 31, 2019.  The Company has continued to purchase mortgage-backed securities in order to 
obtain a favorable yield versus cash alternatives while still maintaining a low risk profile within the investment portfolio. 

Deposits 

The following table sets forth the composition of deposits. 

Period end: 
Noninterest-bearing demand deposits 
Interest-bearing deposits: 

Interest-bearing checking 
Money market 
Savings 
Time deposits 
Total 

Total period end deposits 
Total uninsured deposits 

2020 

2019 

2018 

Total 

     Percent 

Total 

     Percent 

Total 

     Percent 

  $ 

75,287       

1.32 %   $ 

51,965       

1.23 %   $ 

56,481       

1.79 % 

4.38        
2.05        

—        
2.05        

—       
86,754       

0.07   
     250,060       
     117,010       
2.83   
    2,081,561        36.44        1,101,065        26.05         886,718        28.13   
    3,188,910        55.82        2,987,196        70.67         2,117,444        67.18   
    5,637,541        98.68 %     4,175,015        98.77 %     3,095,590        98.21 % 
  $ 5,712,828        100.00 %   $ 4,226,980        100.00 %   $ 3,152,071        100.00 % 
8.47 %   $  316,823        10.05 % 
  $  580,912        10.17 %   $  357,917       

2,099       
89,329       

68 

 
 
 
  
  
  
  
  
  
  
  
  
    
    
  
    
  
    
  
    
    
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
        
         
        
         
        
    
    
        
         
        
         
        
    
Average: 
Noninterest-bearing 
   demand deposits 
Interest-bearing deposits: 

Interest-bearing checking 
Money market 
Savings 
Time deposits 
Total average deposits 

2020 

2019 

2018 

Total 

    Percent   

Average 
Rate    

Total 

    Percent   

Average 
Rate    

Total 

    Percent   

Average 
Rate    

  $ 

47,655        0.89 %      — %   $ 

49,510        1.33 %      — %   $ 

50,670        1.75 %      — % 

     318,667        5.95         0.58        
87,050        1.62         0.40        

32,792        1.14         1.04   
86,175        2.31         0.65         131,495        4.55         1.10   
    1,531,680       28.59         1.08        1,013,177        27.13         2.03         911,757       31.56         1.68   
    3,373,012       62.95         2.10        2,585,367        69.23         2.58        1,761,948       61.00         2.12   
  $ 5,358,064       100.00 %      1.67 %   $ 3,734,271       100.00 %      2.35 %   $ 2,888,662       100.00 %      1.89 % 

42        0.00         1.07        

Deposits increased to $5.71 billion at December 31, 2020 from $4.23 billion at December 31, 2019, an increase of $1.48 billion, 
or  35.2%.    This  increase  was  primarily  due  to  the  growth  of  the  Company’s  customer  base  in  the  savings  and  time  deposit 
products, enhanced by a nationwide marketing campaign with attractive rates and additional wholesale funding.   The $250.1 
million  increase  in  interest-bearing  checking  during  2020  was  related  to  wholesale  funding  obtained  for  the  PPP  loan 
disbursements  to  small  businesses.  The  $2.1  million  decrease  in  interest-bearing  checking  during  2019  was  related  to  the 
remaining  wind-down  of  the  Company’s  trust  operations  that  primarily  occurred  in  2018.    Noninterest-bearing  deposits 
increased  $23.3  million,  or  44.9%,  during  2020,  and  interest-bearing  deposits  increased  $1.46  billion,  or  35.0%,  during  the 
same period.  The growth in deposits during 2019 and 2018 was primarily in savings and time deposits, offset by a strategic 
initiative  to  reduce  the  Company’s  wholesale  money  market  funds.  Long-term  wholesale  funding  contributed  to  the  time 
deposit increases. 

At December 31, 2020, the aggregate balance of uninsured time deposit accounts totaled $67.2 million.  At December 31, 2020, 
71.7% of uninsured time deposit accounts were scheduled to mature within one year.  The maturity profile of uninsured time 
deposits at December 31, 2020 is as follows: 

Maturity Period 
Amount of time deposits in uninsured accounts 
Total uninsured time deposits 

Borrowings 

Three months 
or less 

More than 
three months 
to six months       

More than 
six months to 
twelve months      

More than 
twelve 
months 

   $ 
   $ 

33,783      $ 
33,783      $ 

8,330      $ 
8,330      $ 

6,097      $ 
6,097      $ 

19,030   
19,030   

Total borrowings increased $1.54 billion at December 31, 2020 from December 31, 2019 as a result of the following:  

In  April  2020,  the  Company  entered  into  the  Federal  Reserve  Bank's  Paycheck  Protection  Program  Liquidity  Facility 
("PPPLF"). Under the PPPLF, advances must be secured by pledges of loans to small businesses originated by the Company 
under the U.S. Small Business Administration's 7(a) loan program titled the Paycheck Protection Program. The PPPLF accrues 
interest at thirty-five basis points and matures at various dates equal to the maturity date of the PPPLF collateral pledged to 
secure the advance, ranging from April 1, 2022 to August 12, 2025, and will be accelerated on and to the extent of any 7(a) loan 
forgiveness reimbursement by the SBA for any PPPLF collateral or the date of purchase by the SBA from the borrower of any 
PPPLF  collateral.  On  the  maturity  date  of  each  advance,  the  Company  repays  the  advance  plus  accrued  interest. This  $1.53 
billion borrowing was fully advanced at December 31, 2020. 

In September 2020, the Company renewed a revolving line of credit originally issued in 2017.  The line of credit is unsecured 
and accrues interest at 30-day LIBOR plus 1.15% for a term of 13 months, with an interest rate cap of 4.25% and an interest 
rate floor of 2.75%.  Payments are interest only with all principal and accrued interest due on October 10, 2021. The terms of 
this loan require the Company to maintain minimum capital and debt service coverage ratios. The $50.0 million line of credit 
was fully advanced at March 31, 2020. The Company made a principal paydown of $45.0 million on May 28, 2020 and $12 
thousand on September 20, 2020. There was an additional advance and curtailment netting to $9.5 million on December 29, 
2020. There is $14.5 million outstanding and $35.5 million of available credit remaining at December 31, 2020. 

69 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
        
         
         
        
         
         
        
         
    
    
        
         
         
        
         
         
        
         
    
    
 
 
  
     
  
 
In October 2017, the Company entered into a financing lease of $19 thousand with an unaffiliated equipment lease company, 
secured  by  fitness  equipment  which  is  included  in  premises  and  equipment  on  the  consolidated  balance  sheet.  Payments  are 
principal and interest due monthly starting December 15, 2017 over a term of 60 months. At the end of the lease term there is a 
$1.00  bargain  purchase  option.  As  of  January  1,  2019,  this  borrowing  was  revised  in  accordance  with  ASU  2016-02.  At 
December 31, 2020, the remaining balance is $9 thousand. 

Liquidity Management 

Liquidity management refers to the ability to meet day-to-day cash flow requirements based primarily on activity in loan and 
deposit accounts of the Company’s customers. Liquidity is immediately available from four major sources: (a) cash on hand and 
on  deposit  at  other  banks;  (b) the  outstanding  balance  of  federal  funds  sold;  (c) the  market  value  of  unpledged  investment 
securities; and (d) availability under lines of credit, FHLB advances, and the Federal Reserve Discount Window. A primary tool 
in  the  Company’s  liquidity  management  process  is  the  utilization  of  a Volatile  Liability  Coverage  Ratio  (“VLCR”)  model  to 
stress  outflows  in  various  scenarios  with  targeted  days  of  liquidity  coverage.    The  VLCR  model  output  is  then  used  by 
management  to  ensure  adequate  liquidity  sources  are  available  during  those  future  periods. At  December 31,  2020,  the  total 
amount of these four liquidity source items was $3.06 billion, or 38.8% of total assets, an increase of 14.1% of total assets from 
$1.19 billion, or 24.7% of total assets, at December 31, 2019. 

Loans and other assets are funded primarily by loan sales, wholesale deposits and core deposits. To date, an increasing retail 
deposit  base  and  a  stable  amount  of  brokered  deposits  have  been  adequate  to  meet  loan  obligations,  while  maintaining  the 
desired  level  of  immediate  liquidity.  Additionally,  an  investment  securities  portfolio  is  available  for  both  immediate  and 
secondary liquidity purposes.   

At December 31, 2020, none of the investment securities portfolio was pledged to secure public deposits or pledged to retail 
repurchase agreements, leaving $750.1 million available to be pledged as collateral.   

Asset/Liability Management and Interest Rate Sensitivity 

One  of  the  primary  objectives  of  asset/liability  management  is  to  maximize  the  net  interest  margin  while  minimizing  the 
earnings risk associated with changes in interest rates. One method used to manage interest rate sensitivity is to measure, over 
various  time  periods,  the  interest  rate  sensitivity  positions,  or  gaps. This  method,  however,  addresses  only  the  magnitude  of 
timing differences and does not address earnings or market value. Therefore, management uses an earnings simulation model to 
prepare, on a regular basis, earnings projections based on a range of interest rate scenarios to more accurately measure interest 
rate risk. For more information, see Item 7A of this Report. 

The  Company's  balance  sheet  is  asset-sensitive  with  a  total  cumulative  gap  position  of  0.42%  at  December 31,  2020.  The 
Company’s  near-term  asset-sensitive  position  was  reduced  throughout  2020  as  fixed  rate  investment  and  lending  additions 
increased  the  Bank’s  asset  duration,  while  its  retail  deposits  growth  was  primarily  in  savings  and  short-term  certificates  of 
deposits.  An asset-sensitive position means that net interest income will generally move in the same direction as interest rates. 
For instance, if interest rates increase, net interest income can be expected to increase, and if interest rates decrease, net interest 
income  can  be  expected  to  decrease.  The  Company  attempts  to  mitigate  interest  rate  risk  with  the  majority  of  assets  and 
liabilities  being  short-term,  adjustable-rate  instruments. The  quarterly  revaluation  adjustment  to  the  servicing  asset,  however, 
adjusts in an opposite direction to interest rate changes. 

Capital 

The maintenance of appropriate levels of capital is a management priority and is monitored on a regular basis. The Company’s 
principal  goals  related  to  the  maintenance  of  capital  are  to  provide  adequate  capital  to  support  the  Company’s  risk  profile 
consistent with the risk appetite approved by the Board of Directors; provide financial flexibility to support future growth and 
client needs; comply with relevant laws, regulations, and supervisory guidance; achieve optimal credit ratings for the Company 
and its subsidiaries; and provide a competitive return to shareholders. Management regularly monitors the capital position of 
the Company on both a consolidated and Bank level basis. In this regard, management’s goal is to maintain capital at levels that 
are in excess of the regulatory “well capitalized” levels. Risk-based capital ratios, which include Tier 1 Capital, Total Capital 
and Common Equity Tier 1 Capital, are calculated based on regulatory guidance related to the measurement of capital and risk-
weighted assets. 

70 

 
Capital amounts and ratios as of December 31, 2020, 2019 and 2018 are presented in the table below. 

Actual 

Minimum Capital 
Requirement 

Minimum To Be 
Well Capitalized 
Under Prompt 
Corrective Action 
Provisions (1) 

   Amount 

     Ratio 

   Amount 

     Ratio 

   Amount 

     Ratio 

Consolidated - December 31, 2020 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 521,568       
  $ 574,621       
Total Capital (to Risk-Weighted Assets) 
  $ 521,568       
Tier 1 Capital (to Risk-Weighted Assets) 
Tier 1 Capital (to Average Assets) 
  $ 521,568       
Bank - December 31, 2020 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 470,069       
  $ 522,305       
Total Capital (to Risk-Weighted Assets) 
  $ 470,069       
Tier 1 Capital (to Risk-Weighted Assets) 
Tier 1 Capital (to Average Assets) 
  $ 470,069       
Consolidated - December 31, 2019 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 499,513       
  $ 527,747       
Total Capital (to Risk-Weighted Assets) 
  $ 499,513       
Tier 1 Capital (to Risk-Weighted Assets) 
Tier 1 Capital (to Average Assets) 
  $ 499,513       
Bank - December 31, 2019 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 451,807       
  $ 480,040       
Total Capital (to Risk-Weighted Assets) 
  $ 451,807       
Tier 1 Capital (to Risk-Weighted Assets) 
Tier 1 Capital (to Average Assets) 
  $ 451,807       
Consolidated - December 31, 2018 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 467,033       
  $ 481,465       
Total Capital (to Risk-Weighted Assets) 
  $ 467,033       
Tier 1 Capital (to Risk-Weighted Assets) 
  $ 467,033       
Tier 1 Capital (to Average Assets) 
Bank - December 31, 2018 
Common Equity Tier 1 (to Risk-Weighted Assets)    $ 385,030       
  $ 399,607       
Total Capital (to Risk-Weighted Assets) 
  $ 385,030       
Tier 1 Capital (to Risk-Weighted Assets) 
  $ 385,030       
Tier 1 Capital (to Average Assets) 

12.15 %   $ 193,172       
13.39 %   $ 343,417       
12.15 %   $ 257,563       
8.40 %   $ 248,417       

4.50 %   
8.00 %   
6.00 %   
4.00 %   

N/A     
N/A     
N/A     
N/A     

N/A   
N/A   
N/A   
N/A   

11.25 %   $ 188,012       
12.50 %   $ 334,243       
11.25 %   $ 250,683       
7.60 %   $ 247,288       

4.50 %   $ 271,573       
8.00 %   $ 417,804       
6.00 %   $ 334,243       
4.00 %   $ 309,110       

6.50 % 
10.00 % 
8.00 % 
5.00 % 

14.90 %   $ 150,927       
15.74 %   $ 268,315       
14.90 %   $ 201,236       
10.65 %   $ 187,582       

4.50 %   
8.00 %   
6.00 %   
4.00 %   

N/A     
N/A     
N/A     
N/A     

N/A   
N/A   
N/A   
N/A   

13.66 %   $ 148,950       
14.51 %   $ 264,800       
13.66 %   $ 198,600       
9.68 %   $ 186,627       

4.50 %   $ 215,150       
8.00 %   $ 331,000       
6.00 %   $ 264,800       
4.00 %   $ 233,283       

6.50 % 
10.00 % 
8.00 % 
5.00 % 

17.21 %   $ 122,127       
17.74 %   $ 217,115       
17.21 %   $ 162,836       
13.47 %   $ 138,733       

4.50 %   
8.00 %   
6.00 %   
4.00 %   

N/A     
N/A     
N/A     
N/A     

N/A   
N/A   
N/A   
N/A   

14.45 %   $ 119,896       
15.00 %   $ 213,148       
14.45 %   $ 159,861       
11.28 %   $ 136,584       

4.50 %   $ 173,183       
8.00 %   $ 266,435       
6.00 %   $ 213,148       
4.00 %   $ 170,730       

6.50 % 
10.00 % 
8.00 % 
5.00 % 

(1)  Prompt corrective action provisions are not applicable at the bank holding company level. 

71 

 
 
  
  
  
  
  
  
  
  
  
  
  
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
 
Contractual Obligations 

The following table presents the Company’s significant fixed and determinable contractual obligations by payment date as of 
December 31,  2020.  The  payment  amounts  represent  those  amounts  contractually  due  to  the  recipient.  The  table  excludes 
liabilities  recorded  where  management  cannot  reasonably  estimate  the  timing  of  any  payments  that  may  be  required  in 
connection with these liabilities. 

Less than 
One Year       

Payments Due by Period 
One to 
Three Years      

Three to 
Five Years       

More Than 
Five Years    

Total 

Contractual Obligations 
Deposits without stated maturity 
Time deposits 
Borrowings 
Operating lease obligations 

Total 

  $ 2,523,919      $ 2,523,919     $ 
    3,188,910        2,244,543         584,829         263,000   
—   
    1,542,093        
244   
3,390        

14,492        1,527,601        
1,202        

742        

—     $ 

—     $ 

  $ 7,258,312     $ 4,783,696     $ 2,113,632     $  263,244     $ 

—   
96,538   
—   
1,202   
97,740   

As of December 31, 2020 and 2019, the Company had commitments for on-balance sheet instruments in the amount of $15.8 
million and $16.9 million, respectively. 

Off-Balance Sheet Arrangements 

In the normal course of operations, the Company engages in a variety of financial transactions that, in accordance with GAAP, 
are  not  recorded  in  the  consolidated  financial  statements. These  transactions  involve,  to  varying  degrees,  elements  of  credit, 
interest  rate  and  liquidity  risk.  Such  transactions  are  used  primarily  to  manage  customers’  requests  for  funding  and  take  the 
form of loan or investment commitments, lines of credit and letters of credit. 

The contractual amounts of commitments to extend credit represent the amounts of potential accounting loss should the contract 
be fully drawn upon, the customer defaults and any existing collateral has no value. The Company uses the same credit policies 
in  making  commitments  and  conditional  obligations  as  the  Company  does  for  on-balance  sheet  instruments.  Financial 
instruments whose contract amounts represent credit risk at December 31, 2020, 2019 and 2018 are as follows: 

Commitments to extend credit (1) 
Standby letters of credit 
Airplane purchase agreement commitments 

Total commitments 

2020 
2,054,910      $ 
22,913        
—        
2,077,823      $ 

2019 
1,834,449      $ 
25,532        
—        
1,859,981      $ 

2018 
1,435,024   
2,150   
10,450   
1,447,624   

   $ 

   $ 

(1)  Commitments  to  extend  credit  are  agreements  to  lend  to  a  customer  as  long  as  there  is  no  violation  of  any  condition 
established in the contract. Commitments may require payment of a fee and generally have fixed expiration dates or other 
termination clauses. 

Critical Accounting Policies and Estimates 

The preparation of consolidated financial statements in accordance with GAAP requires the Company to make estimates and 
judgments  that  affect  reported  amounts  of  assets,  liabilities,  income  and  expenses  and  related  disclosure  of  contingent  assets 
and liabilities. The Company bases estimates on historical experience and on various other assumptions that are believed to be 
reasonable  under  current  circumstances,  results  of  which  form  the  basis  for  making  judgments  about  the  carrying  value  of 
certain  assets  and  liabilities  that  are  not  readily  available  from  other  sources.  Estimates  are  evaluated  on  an  ongoing  basis. 
Actual results may differ from these estimates under different assumptions or conditions. 

Accounting policies, as described in detail in the notes to the Company’s consolidated financial statements, are an integral part 
of the Company’s consolidated financial statements. A thorough understanding of these accounting policies is essential when 
reviewing the Company’s reported results of operations and financial position. Management believes that the critical accounting 
policies and estimates listed below require the Company to make difficult, subjective or complex judgments about matters that 
are inherently uncertain. 

•   Determination of the allowance for credit losses on loans and leases; 

72 

 
 
  
  
  
  
  
     
    
        
        
        
        
    
    
    
    
    
 
 
  
  
  
  
  
  
  
     
     
 
•   Valuation of loans accounted for under the fair value option; 

•   Valuation of servicing assets;  

•   Valuation of equity security investments where no readily available market price exists; 

•   Consideration of significant influence for certain relationships where we have equity interests; 

•  

Income taxes; 

•   Restricted stock unit awards with market price conditions; 

•   Valuation of foreclosed assets; and 

•   Business combinations and goodwill. 

Changes in these estimates, that are likely to occur from period to period, or the use of different estimates that the Company 
could have reasonably used in the current period, would have a material impact on the Company’s financial position, results of 
operations or liquidity. 

Non-GAAP Measures 

Some  of  the  financial  measures  included  in  our  selected  historical  consolidated  financial  data  and  elsewhere  in  this Annual 
Report are not measures of financial performance recognized by GAAP. These non-GAAP financial measures are:  “tangible 
shareholders’  equity;”  “tangible  assets;”  “tangible  shareholders’  equity  to  tangible  assets;”  “tangible  book  value  per  share;”  
“efficiency  ratio;”  “non-GAAP  net  income;”  “noninterest  income,  non-GAAP;”  “noninterest  expense,  non-GAAP;”  “income 
before  taxes,  non-GAAP;”  and  “income  tax  (benefit)  expense,  non-GAAP.”    Management  uses  these  non-GAAP  financial 
measures in its analysis of the Company’s performance. 

•  

•  

•  

•  

•  

“Tangible shareholders’ equity” is total shareholders’ equity less goodwill and other intangible assets. Management has 
not considered loan servicing rights as an intangible asset for purposes of this calculation. 

“Tangible  assets”  is  total  assets  less  goodwill  and  other  intangible  assets.  Management  has  not  considered  loan 
servicing rights as an intangible asset for purposes of this calculation. 

“Tangible shareholders’ equity to tangible assets” is defined as the ratio of shareholders’ equity less goodwill and other 
intangible assets, divided by total assets less goodwill and other intangible assets. Management believes this measure 
is  important  because  it  shows  relative  changes  from  period  to  period  in  equity  and  total  assets,  each  exclusive  of 
changes in intangible assets. Management has not considered loan servicing rights as an intangible asset for purposes 
of this calculation. 

“Tangible book value per share” is defined as total equity reduced by goodwill and other intangible assets divided by 
total  common  shares  outstanding.  Management  believes  this  measure  is  important  because  it  shows  changes  from 
period  to  period  in  book  value  per  share  exclusive  of  changes  in  intangible  assets.  Management  has  not  considered 
loan servicing rights as an intangible asset for purposes of this calculation. 

“Efficiency  ratio”  is  defined  as  total  noninterest  expense  divided  by  the  sum  of  net  interest  income  and  noninterest 
income  less  gain  on  sale  of  investment  securities  available-for-sale,  net.  Management  believes  this  measure  is 
important  as  an  indicator  of  productivity  because  it  shows  the  amount  of  noninterest  expense  that  was  required  to 
generate  a  dollar  of  revenue.  While  the  efficiency  ratio  is  a  measure  of  productivity,  its  value  reflects  the  unique 
attributes of the “high-touch business model” the Company employs. 

73 

 
•  

•  

•  

•  

•  

“Non-GAAP net income” is defined as net income adjusted to exclude significant non-routine sources of income and 
uses  of  expenses  and  an  estimated  corporate  income  tax  expense  across  all  periods  being  compared.  Management 
believes  these  measures  are  important  as  they  allow  for  an  evaluation  of  the  core  profitability  of  the  Company's 
business. 

“Noninterest income, non-GAAP” is defined as noninterest income adjusted to exclude significant non-routine sources 
of income, including gain on sale of aircraft. Management believes these measures are important as they allow for an 
evaluation of the core profitability of the Company's business.  

“Noninterest expense, non-GAAP” is defined as noninterest expense adjusted to exclude significant non-routine uses 
of expenses, including loss on sale of aircraft, impairment on aircraft held for sale, impairment expense on goodwill 
and  other  intangibles,  and  impairments  of  renewable  energy  tax  credit  investment.  Management  believes  these 
measures are important as they allow for an evaluation of the core profitability of the Company's business. 

“Income  before  taxes,  non-GAAP”  is  defined  as  income  before  taxes  adjusted  to  exclude  significant  non-routine 
sources  of  income  and  uses  of  expenses  as  discussed  above.  Management  believes  these  measures  are  important  as 
they allow for an evaluation of the core profitability of the Company's business. 

“Income  tax  (benefit)  expense,  non-GAAP”  is  defined  as  income  tax  expense  adjusted  to  exclude  significant  non-
routine sources of income or uses of expenses discussed above. Management believes these measures are important as 
they allow for an evaluation of the core profitability of the Company's business. 

74 

 
 
The  Company  believes  these  non-GAAP  financial  measures  provide  useful  information  to  management  and  investors  that  is 
supplementary to the financial condition, results of operations and cash flows computed in accordance with GAAP; however, 
the  Company  acknowledges  that  non-GAAP  financial  measures  have  a  number  of  limitations. As  such,  you  should  not  view 
these measures as a substitute for results determined in accordance with GAAP, and they are not necessarily comparable to non-
GAAP financial measures that other companies use. The following table provides a reconciliation of these non-GAAP financial 
measures to the most closely related GAAP measure. 

Total shareholders' equity 
Less: 

Goodwill 
Other intangible assets 

Tangible shareholders' equity (a) 

Shares outstanding (c) 

Total assets 
Less: 

Goodwill 
Other intangible assets 

Tangible assets (b) 

Tangible shareholders' equity to tangible assets (a/b) 
Tangible book value per share (a/c) 

Efficiency ratio: 

Noninterest expense (d) 
Net interest income 
Noninterest income 
Less: gain on sale of investment securities available-for-sale, net 
Adjusted operating revenue (e) 

2020 
567,850      $ 

Years Ended December 31, 
2019 
532,386      $ 

2018 
493,560   

1,797        
2,179        
563,874      $ 

—        
—        
532,386      $ 

—   
—   
493,560   

  $ 

  $ 

     42,452,446         40,316,974         40,155,792   

  $ 

7,872,303      $ 

4,812,828      $ 

3,672,937   

1,797        
2,179        
7,868,327      $ 

—        
—        
4,812,828      $ 

—   
—   
3,672,937   

7.17 %     
13.28      $ 

11.06 %     
13.20      $ 

13.44 % 
12.28   

192,676      $ 
194,723        
86,000        
1,880        
278,843      $ 

164,924      $ 
140,082        
63,519        
620        
202,981      $ 

152,704   
108,043   
96,265   
—   
204,308   

  $ 

  $ 

  $ 

  $ 

Efficiency ratio (d/e) 

69.10 %      

81.25 %     

74.74 % 

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Reconciliation of net income to non-GAAP net income: 

Net income 
Loss (gain) on sale of aircraft 
Impairment on aircraft held for sale 
Impairment expense on goodwill and other intangibles 
Renewable energy tax credit investment impairment 
Income tax effects and adjustments for non-GAAP items* 

Non-GAAP net income 
* Estimated at 24.0% 
Non-GAAP earnings per share: 

Basic 
Diluted 

Weighted-average shares outstanding: 

Basic 
Diluted 

   $ 

   $ 

   $ 
   $ 

2020 

Years Ended December 31, 
2019 

2018 

59,543      $ 
6        
1,263        
—        
—        
(305 )      
60,507      $ 

18,034      $ 
(357 )      
—        
—        
602        
(59 )      
18,220      $ 

51,448   
—   
—   
2,680   
—   
(643 ) 
53,485   

1.49      $ 
1.45      $ 

0.45      $ 
0.44      $ 

1.34   
1.29   

40,677,496        
41,771,250        

40,222,758        
41,053,514        

40,056,230   
41,446,750   

Reconciliation of financial statement line items as reported to 
   non-GAAP: 

Noninterest income, as reported 
Gain on sale of aircraft 

Noninterest income, non-GAAP 

   $ 

86,000      $ 
—        
86,000        

63,519      $ 
(357 )      
63,162        

Noninterest expense, as reported 
Loss on sale of aircraft 
Impairment on aircraft held for sale 
Impairment expense on goodwill and other intangibles 
Renewable energy tax credit investment impairment 

Noninterest expense, non-GAAP 

Income before taxes, as reported 
Loss (gain) on sale of aircraft 
Impairment on aircraft held for sale 
Impairment expense on goodwill and other intangibles 
Renewable energy tax credit investment impairment 

Income before taxes, non-GAAP 

192,676   

(6 )      
(1,263 )      
—        
—        
191,407        

47,389        

6   
1,263   
—   
—   
48,658   

164,924   

—        
—        
—        
(602 )      
164,322        

23,465   
(357 ) 
—   
—   
602   
23,710   

Income tax (benefit) expense, as reported 
Income tax effects and adjustment for non-GAAP items 

Income tax (benefit) expense, non-GAAP 

   $ 

(12,154 )      
305        
(11,849 )    $ 

5,431        
59        
5,490      $ 

96,265   
—   
96,265   

152,704   
—   
—   
(2,680 ) 
—   
150,024   

46,046   
—   
—   
2,680   
—   
48,726   

(5,402 ) 
643   
(4,759 ) 

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Item 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Interest rate risk is a significant market risk and can result from timing and volume differences in the repricing of rate-sensitive 
assets and liabilities, widening or tightening of credit spreads, changes in the general level of market interest rates and changes 
in the shape and level of market yield curves. The Company manages the interest rate sensitivity of interest-bearing liabilities 
and interest-earning assets in an effort to minimize the adverse effects of changes in the interest rate environment. Management 
of interest rate risk is carried out primarily through strategies involving available-for-sale securities, loan and lease portfolio, 
and available funding sources. 

The Company has a total cumulative gap in interest-earning assets and interest-bearing liabilities of 0.42% as of December 31, 
2020,  indicating  that,  overall,  assets  will  reprice  before  liabilities. The  majority  of  both  the  Company’s  loans  and  leases  and 
deposits have short-term repricing capabilities. The Company has a funding model which differs from that of traditional banks. 
A significant portion of the Company’s revenue is attributable to non-interest income, so the Company is less dependent on net 
interest income when compared to a traditional bank model. With the strategic decision to hold more loans, net interest income 
continues  to  grow,  however,  the  Company  does  not  have  the  traditional  bank  branch  network  and  can  operate  with  lower 
overhead costs to offset the higher cost of funds used to attract deposits. 

The Company has an Asset/Liability Committee to communicate, coordinate and control all aspects involving interest rate risk 
management. The Asset/Liability Committee, which includes three members of our board of directors, establishes and monitors 
the  volume,  maturities,  pricing  and  mix  of  assets  and  funding  sources  with  the  objective  of  managing  assets  and  funding 
sources  to  provide  results  that  are  consistent  with  liquidity,  growth,  risk  limits  and  profitability  goals. Adherence  to  relevant 
policies is monitored on an ongoing basis by the Asset/Liability Committee. 

The matching of assets and liabilities may be analyzed by examining the extent to which such assets and liabilities are “interest 
rate sensitive.” An asset or liability is said to be interest rate sensitive within a specific time period if it will mature or reprice 
within that time period. The Company analyzes interest rate sensitivity position to manage the risk associated with interest rate 
movements  through  the  use  of  two  simulation  models:  economic  value  of  equity,  or  EVE,  and  net  interest  income,  or  NII, 
simulations. The EVE simulation provides a long-term view of interest rate risk because it analyzes all of the Company’s future 
cash flows. EVE is defined as the present value of the Company’s assets, less the present value of its liabilities, adjusted for any 
off-balance sheet items. The results show a theoretical change in the economic value of shareholders’ equity as interest rates 
change. 

EVE and NII simulations are completed quarterly and presented to the Asset/Liability Committee. The simulations provide an 
estimate  of  the  impact  of  changes  in  interest  rates  on  equity  and  net  interest  income  under  a  range  of  assumptions.  The 
numerous  assumptions  used  in  the  simulation  process  are  reviewed  by  the  Asset/Liability  Committee  on  a  quarterly  basis. 
Changes  to  these  assumptions  can  significantly  affect  the  results  of  the  simulation. The  simulation  incorporates  assumptions 
regarding  the  potential  timing  in  the  repricing  of  certain  assets  and  liabilities  when  market  rates  change  and  the  changes  in 
spreads between different market rates. The simulation analysis incorporates management’s current assessment of the risk that 
pricing margins will change adversely over time due to competition or other factors. 

Simulation  analysis  is  only  an  estimate  of  interest  rate  risk  exposure  at  a  particular  point  in  time. The  Company  continually 
reviews  the  potential  effect  changes  in  interest  rates  could  have  on  the  repayment  of  rate  sensitive  assets  and  funding 
requirements of rate sensitive liabilities. 

77 

 
The  table  below  sets  forth  an  approximation  of  the  Company’s  NII  sensitivity  exposure  for  the  12-month  periods  ending 
December 31,  2021  and  2022  and  the  Company’s  EVE  sensitivity  at  December 31,  2020.  The  simulation  uses  projected 
repricing  of  assets  and  liabilities  at  December 31,  2020  on  the  basis  of  contractual  maturities,  anticipated  repayments  and 
scheduled  rate  adjustments.  Critical  model  assumptions  such  as  loan  and  investment  prepayment  rates,  deposit  decay  rates, 
deposit betas and lags and assumed replacement pricing can have a significant impact on interest income simulation. A static 
balance  sheet  is  maintained  to  remove  volume  considerations  and  to  place  the  focal  point  on  the  rate  sensitivity  of  the 
Company’s balance sheet. While management believes such assumptions to be reasonable, approximate actual future activity 
may  differ  from  the  results  shown  below  as  it  will  include  growth  considerations  and  management  actions  to  mitigate  the 
impacts of changing interest rates on the balance sheet’s earnings profile. 

Basis Point ("bp") Change in 
Interest Rates 
+400 
+300 
+200 
+100 
-100 

Estimated Increase/Decrease 
in Net Interest Income 

12 Months Ending 
December 31, 2021 
2.1% 
1.8 
1.3 
0.8 
(8.3) 

12 Months Ending 
December 31, 2022 
(2.6)% 
(1.9) 
(1.1) 
(0.4) 
(9.7) 

Estimated 
Percentage Change in EVE 
As of 
December 31, 2020 
(41.9)% 
(32.1) 
(21.3) 
(10.5) 
11.3 

Rates are increased instantaneously at the beginning of the projection. The Company is overall slightly asset sensitive in the 
initial year, as the Company’s large variable loan portfolio and cash position will reprice at a faster speed than the Company’s 
funding  portfolio.    The  Company  is  slightly  liability  sensitive  in  the  second  year  of  the  projection  due  to  interest  rates 
increasing or decreasing for the full year, the Company’s remaining short-term funding products repricing and also due to the 
other assumptions used in the analysis as noted previously. Interest rates do not normally move all at once or evenly over time, 
but  management  believes  that  the  analysis  is  useful  to  understanding  the  potential  direction  and  magnitude  of  net  interest 
income changes due to changing interest rates. 

The EVE analysis shows that the Company would theoretically lose market value in a rising rate environment. The favorable 
EVE change resulting from the loan and lease portfolio in a rising rate analysis is more than offset by the devaluation of the 
interest-bearing liabilities. This is largely driven by the Company’s longer asset duration, primarily consisting of investments 
and loans, versus the shorter duration of its funding portfolio, primarily consisting of retail savings and short-term retail and 
brokered  certificates  of  deposits.  Increased  fixed  rate  loan  production  in  2020  versus  prior  years,  given  the  historical  low 
market rate environment, has also been a significant driver in the model results. 

78 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Item 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

QUARTERLY FINANCIAL INFORMATION 

The following table sets forth, for the periods indicated, certain consolidated quarterly financial information. This information 
is  derived  from  the  Company’s  unaudited  financial  statements,  which  include,  in  the  opinion  of  management,  all  normal 
recurring  adjustments  which  management  considers  necessary  for  a  fair  presentation  of  the  results  for  such  periods.  This 
information  should  be  read  in  conjunction  with  the  consolidated  financial  statements  included  elsewhere  in  this  report.  The 
results for any quarter are not necessarily indicative of results for any future period. 

Quarterly Financials 

(dollars in thousands, except per share data) 

2020 

Interest income 
Interest expense 
Net interest income 
Provision for loan and lease credit losses 
Net interest income after provision for loan and lease credit 
   losses 
Noninterest income 
Noninterest expense 
Income (loss) before taxes 
Income tax (benefit) expense 
Net income (loss) 
Net income (loss) per share: 

Basic 
Diluted 

Interest income 
Interest expense 
Net interest income 
Provision for loan and lease credit losses 
Net interest income after provision for loan and lease credit 
   losses 
Noninterest income 
Noninterest expense 
Income before taxes 
Income tax expense 
Net income 
Net income per share: 

Basic 
Diluted 

4th Qtr 

3rd Qtr 

2nd Qtr 

1st Qtr 

83,040      $ 
20,739        
62,301        
8,634        

53,667        
10,803        
52,435        
12,035        
(17,553 )      
29,588      $ 

75,078      $ 
23,715        
51,363        
10,274        

41,089        
47,044        
42,650        
45,483        
11,703        
33,780      $ 

66,817      $ 
25,919        
40,898        
9,958        

30,940        
22,411        
48,100        
5,251        
1,474        
3,777      $ 

63,473   
23,312   
40,161   
11,792   

28,369   
5,742   
49,491   
(15,380 ) 
(7,778 ) 
(7,602 ) 

0.72      $ 
0.68      $ 

0.83      $ 
0.81      $ 

0.09      $ 
0.09      $ 

(0.19 ) 
(0.19 ) 

4th Qtr 

3rd Qtr 

2nd Qtr 

1st Qtr 

2019 

61,813      $ 
23,802        
38,011        
4,809        

33,202        
20,125        
44,410        
8,917        
2,085        
6,832      $ 

61,107      $ 
23,576        
37,531        
3,960        

33,571        
15,428        
42,737        
6,262        
2,367        
3,895      $ 

55,138      $ 
21,203        
33,935        
3,412        

30,523        
14,650        
39,576        
5,597        
662        
4,935      $ 

49,922   
19,317   
30,605   
3,031   

27,574   
13,316   
38,201   
2,689   
317   
2,372   

0.17      $ 
0.17      $ 

0.10      $ 
0.09      $ 

0.12      $ 
0.12      $ 

0.06   
0.06   

   $ 

   $ 

   $ 
   $ 

   $ 

   $ 

   $ 
   $ 

79 

 
 
  
  
  
  
     
     
     
  
     
     
     
     
     
     
     
     
     
         
         
         
    
 
  
  
  
  
  
     
     
     
  
     
     
     
     
     
     
     
     
     
         
         
         
    
 
 
Report of Independent Registered Public Accounting Firm 

Shareholders and the Board of Directors  
Live Oak Bancshares, Inc. 
Wilmington, North Carolina 

Opinion on the Consolidated Financial Statements  

We have audited the accompanying consolidated balance sheets of Live Oak Bancshares, Inc. (the "Company") as of December 
31, 2020 and 2019, the related consolidated statements of income, comprehensive income, changes in shareholders’ equity and 
cash flows for each of the three years in the period ended December 31, 2020, and the related notes (collectively referred to as 
the  "consolidated  financial  statements").  In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material 
respects, the financial position of the Company as of December 31, 2020 and 2019 and the results of their operations and their 
cash  flows  for  each  of  the  three  years  in  the  period  ended  December  31,  2020,  in  conformity  with  U.S.  generally  accepted 
accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
("PCAOB"), the Company's internal control over financial reporting as of December 31, 2020, based on criteria established in 
Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission and our report dated February 25, 2021 expressed an unqualified opinion thereon. 

Change in Accounting Principle  

As  discussed  in  Note  1  to  the  consolidated  financial  statements,  the  Company  changed  its  method  of  accounting  for  its 
allowance  for  credit  losses  effective  January  1,  2020  due  to  the  adoption  of  Accounting  Standards  Update  No.  2016-13, 
Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”). 

Basis for Opinion  

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express 
an opinion on the Company's consolidated financial statements based on our audits. We are a public accounting firm registered 
with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial  statements  are  free  of  material  misstatement, 
whether due to error or fraud.  

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due 
to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, 
evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the 
accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
financial statements. We believe that our audits provide a reasonable basis for our opinion. 

DHG is registered in the U.S. Patent and Trademark Office to Dixon Hughes Goodman LLP. 

80 

 
 
 
 
Critical Audit Matters 

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or  

complex  judgments.  The  communication  of  critical  audit  matters  does  not  alter  in  any  way  our  opinion  on  the  consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate. 

Servicing Asset 

As  described  within  Notes  1,  5,  and  10  to  the  consolidated  financial  statements,  the  Company  recognizes  servicing  assets, 
which represent the portion of the servicing spread that exceeds adequate compensation for the servicing function of the sold 
portion of loans originated by the Company.  Servicing assets of $33.9 million as of December 31, 2020 are carried at fair value 
with changes in the fair value reported in loan servicing asset revaluation within the consolidated statements of income.  The 
determination of fair value of the servicing asset is based on a valuation model that incorporates assumptions such as adequate 
compensation for servicing, the discount rate, the custodial earnings rate, an inflation rate, ancillary income, prepayment speeds 
and  default  rates  and  losses.    The  fair  value  of  servicing  rights  is  highly  sensitive  to  changes  in  underlying  assumptions.   
Changes in prepayment speed assumptions have the most significant impact on the fair value of servicing rights. 

We identified the Company’s valuation of the servicing asset as a critical audit matter.  The principal considerations for that 
determination included the high degree of auditor judgment required to assess the reasonableness of certain assumptions used in 
the  valuation  model.  For  instance,  prepayment  speeds  and  default  rates  are  unobservable  inputs  developed  using  proprietary 
information  from  management’s  internal  valuation  specialist’s  database.    In  particular,  the  assumptions  around  prepayment 
speeds are the most subjective and provide the most sensitivity to the servicing rights.     

The primary audit procedures we performed to address this critical audit matter included the following:  

•  We  evaluated  the  design  and  tested  the  operating  effectiveness  of  controls  relating  to  the  valuation  of  servicing  assets, 

including controls over: 

•  Management’s valuation model, which are designed to ensure the completeness and accuracy of data used in the 

model; and 

•  The  determination  of  significant  inputs  and  assumptions,  including  unobservable  inputs  such  as  prepayment 

speeds, used in the model. 

•  We involved the firm’s internal valuation specialists to assist in: 

•  Evaluating  the  methodologies  and  assumptions  used  by  management,  including  assessing  the  reasonableness  of 

• 

significant unobservable inputs and assumptions of the valuation model including prepayment speeds; and 
Independently  calculating  the  discounted  cash  flows  at  the  individual  loan  level  for  a  sample  of  loans  and 
comparing to management’s estimate. 

•  We  assessed  the  overall  trends  for  the  discount  rate,  prepayment  speed,  and  servicing  asset  to  compare  the  quarterly 
change, over a twelve-quarter period, and how the Company’s discount rate assumptions compared to observable market 
interest rate trends. 

Allowance for Credit Losses (ACL)  

The  Company’s  allowance  for  credit  losses  (ACL)  for  expected  credit  losses  on  loans  and  leases  was  $52.3  million  as  of 
December 31, 2020.   As described in Note 1 to the consolidated financial statements, the Company adopted ASU 2016-13 on 
January 1, 2020. The ACL is based on historical experience, current conditions, and reasonable and supportable forecasts and 
requires enhanced disclosures related to the significant estimates and judgments used in estimating credit losses, as well as the 
credit quality and underwriting standards of an organization’s portfolio.  The determination of the ACL represents a significant 
accounting estimate. 

As further described in Notes 1, 3, and 10 to the consolidated financial statements, the Company estimates its ACL on a pooled 
basis for loans and leases that share risk characteristics and on an individual basis for those that do not. For those evaluated on a 
pooled  basis,  the  Company’s  historical  credit  loss  experience,  adjusted  for  differences  in  current  risk  characteristics  and 
combined with reasonable and supportable forecasts, supports the underlying assumptions for the estimation of a quantitative 

81 

 
component  of  the ACL.      In  addition,  there  is  a  qualitative  factor  component  of  the ACL  based  on  additional  internal  and 
external indicators, such as unemployment rates. The Company estimates reserves on individually evaluated loans and leases 
using  a  discounted  cash  flow  methodology  or  through  the  evaluation  of  collateral  values.    The  estimation  of  the  ACL  is 
inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available.   

We identified the Company’s estimate of the ACL as a critical audit matter. The principal considerations for that determination 
included the degree of subjectivity and judgment required to audit management’s identification of individually evaluated loans 
and leases and quantification of the related ACL, as well as management’s selection of assumptions for both the quantitative 
and  qualitative  factor  components  of  the  ACL  for  the  pooled  loans  and  leases.    This  was  particularly  true  for  the  areas 
considered  by  management  in  establishing  the  qualitative  factors,  as  well  as  the  level  assigned  by  management  to  each 
qualitative factor. 

The primary procedures we performed to address this critical audit matter included the following: 

•  We obtained an understanding of the Company’s process for establishing the ACL, including the implementation of models 

and basis for development and related adjustments of the qualitative factor components of the ACL. 

•  We evaluated the design and tested the operating effectiveness of controls relating to management’s determination of the 

ACL, including controls over: 

o 

 The credit administration function to ensure the timely and complete identification of individually evaluated loans 
and leases; 

o  Management’s review of portfolio trends that might impact the calculation of the ACL; and 
o  Management’s review of the ACL, including the review of the qualitative components of the ACL. 

•  We tested the completeness of the individually evaluated loan and lease population, including testing the modifications for 
potential troubled debt restructurings, substandard or worse rated loans and leases, non-accrual loans and leases, and past 
due loans and leases. 

•  We tested the calculation of losses on a sample of identified individually evaluated loans and leases, including assessing the 
reasonableness of the significant assumptions including any adjustments made to appraisals for discounts, selling costs and 
other unobservable adjustments.  

•  We evaluated the reasonableness of management’s application of qualitative factor adjustments to the ACL, including the 
comparison of factors considered by management to third party or internal sources as well as evaluated the appropriateness 
and level of the qualitative factor adjustments.   

•  We  assessed  the  overall  trends  in  credit  quality  by  comparing  the  Company’s  year-over-year  and  quarterly  changes  in 

qualitative factors and the ACL. 

•  We evaluated subsequent events and transactions and considered whether they corroborated or contradicted the Company’s 

conclusion. 

•  We involved the firm’s valuation specialists to assist in evaluating the appropriateness of forecast inputs and assumptions 
and testing the design of the model calculation through a re-performance of the discounted cash flow on a sample basis. 

Loans Held at Fair Value 
As described in Notes 1 and 10 to the consolidated financial statements, the Company had $36.1 million of loans held for sale 
and  $815.4  million  of  loans  held  for  investment  as  of  December  31,  2020,  representing  retained  participating  interests  of 
government guaranteed loans for which management elected the fair value option. The fair values of loans are determined by 
discounting  estimated  cash  flows  using  interest  rates  approximating  prevailing  credit-risk  adjusted  market  rates  for  similar 
loans.    If  the  loan  is  collateral  dependent,  the  fair  value  is  determined  based  on  the  difference  between  the  fair  value  of  the 
collateral and the amortized cost basis of the loan as of the measurement date.  Fair value of the loan’s collateral is determined 
by appraisal, independent valuation or management’s estimation of fair value, which is then adjusted for the cost related to the 
liquidation of the collateral.   

We identified the Company’s estimate of the fair value of loans for which the fair value option has been elected as a critical 
audit matter. The principal considerations for that determination included the high degree of subjectivity and auditor judgment 
required  to  assess  the  reasonableness  of  the  assumptions,  particularly  as  it  relates  to  the  qualitative  factor  adjustments,  and 
calculations in the valuation model related to the credit component of fair value. 

82 

 
 
The primary procedures we performed to address this critical audit matter included the following: 

•  We  obtained  an  understanding  of  the  Company’s  process  for  establishing  the  fair  value  measurement,  including  the 
implementation of the model and basis for development and related adjustments of the qualitative factor components for 
the credit risk.  

•  We  evaluated  the  design  and  tested  the  operating  effectiveness  of  controls  relating  to  the  determination  of  the  discount 
related  to  the  credit  risk,  including  management’s  assessment  of  the  adjustments  applied  to  determine  the  qualitative 
component.  

•  We  evaluated  the  reasonableness  of  management’s  application  of  qualitative  factor  adjustments  to  the  fair  value 
calculation,  including  the  comparison  of  factors  considered  by  management  to  third  party  or  internal  sources  as  well  as 
evaluated the appropriateness and level of the qualitative factor adjustments. 

/S/ DIXON HUGHES GOODMAN LLP 

We have served as the Company's auditor since 2010.  

Raleigh, North Carolina 
February 25, 2021 

83 

 
 
 
Report of Independent Registered Public Accounting Firm 

Shareholders and the Board of Directors  
Live Oak Bancshares, Inc. 
Wilmington, North Carolina 

Opinion on Internal Control Over Financial Reporting 

We have audited Live Oak Bancshares, Inc.’s (the “Company”)’s internal control over financial reporting as of December 31, 
2020, based on criteria established in Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal 
control  over  financial  reporting  as  of  December  31,  2020,  based  on  criteria  established  in  Internal  Control—Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. 

We also have audited, in accordance  with the standards of the Public Company Accounting Oversight Board (United States) 
(“PCAOB”), the consolidated financial statements of the Company as of December 31, 2020 and 2019, and for each of the three 
years  in  the  period  ended  December  31,  2020,  and  our  report  dated  February  25,  2021  expressed  an  unqualified  opinion  on 
those consolidated financial statements.  Our report contained a paragraph explaining that the Company changed its method of 
accounting  for  credit  losses  effective  January  1,  2020  due  to  the  adoption  of  Accounting  Standards  Update  No.  2016-13, 
Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.  

Basis for Opinion 

The  Company's  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting,  and  for  its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report 
on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's internal control over 
financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be 
independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all 
material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A  company's  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted  accounting  principles. A  company's  internal  control  over  financial  reporting  includes  those  policies  and  procedures 
that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or  
disposition of the company's assets that could have a material effectt on the financial statements. 

DHG is registered in the U.S. Patent and Trademark Office to Dixon Hughes Goodman LLP. 

84 

 
 
Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/S/ DIXON HUGHES GOODMAN LLP 

Raleigh, North Carolina 
February 25, 2021 

85 

 
Live Oak Bancshares, Inc. 
Consolidated Balance Sheets 
(Dollars in thousands) 

Assets 
Cash and due from banks 
Federal funds sold 
Certificates of deposit with other banks 
Investment securities available-for-sale 
Loans held for sale (includes $36,111 and $16,198 measured at fair value, 
   respectively) 
Loans and leases held for investment (includes $815,374 and $824,520 measured 
   at fair value, respectively) 
Allowance for credit losses on loans and leases 

Net loans and leases 
Premises and equipment, net 
Foreclosed assets 
Servicing assets 
Other assets 

Total assets 

Liabilities and Shareholders’ Equity 
Liabilities 
Deposits: 

Noninterest-bearing 
Interest-bearing 

Total deposits 

Borrowings 
Other liabilities 

Total liabilities 
Shareholders’ equity 
Preferred stock, no par value, 1,000,000 authorized, none issued or outstanding 
   at December 31, 2020 and December 31, 2019 
Class A common stock, no par value, 100,000,000 shares authorized, 41,344,689 
   and 37,401,443, shares issued and outstanding at December 31, 2020 and 
   December 31, 2019, respectively 
Class B common stock, no par value, 10,000,000 shares authorized, 
   1,107,757 and 2,915,531 shares issued and outstanding at December 31, 2020 
   and December 31, 2019, respectively 
Retained earnings 
Accumulated other comprehensive income 

Total shareholders’ equity 
Total liabilities and shareholders’ equity 

See Notes to Consolidated Financial Statements 

December 31, 
2020 

December 31, 
2019 

   $ 

297,167      $ 
21,153        
6,500        
750,098        

124,610   
96,787   
7,250   
540,045   

   $ 

   $ 

1,175,470        

966,447   

5,145,082        
(52,306 )      
5,092,776        
259,267        
4,155        
33,918        
231,799        
7,872,303      $ 

2,627,286   
(28,234 ) 
2,599,052   
279,099   
5,612   
35,365   
158,561   
4,812,828   

75,287      $ 
5,637,541        
5,712,828        
1,542,093        
49,532        
7,304,453        

51,965   
4,175,015   
4,226,980   
14   
53,448   
4,280,442   

—        

—   

298,890        

309,526   

11,729        
235,724        
21,507        
567,850        
7,872,303      $ 

30,871   
180,265   
11,724   
532,386   
4,812,828   

   $ 

86 

 
 
  
  
     
  
     
         
    
     
     
     
     
     
     
     
     
     
     
     
     
         
    
     
         
    
     
         
    
     
     
     
     
     
     
         
    
     
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Consolidated Statements of Income 
(Dollars in thousands, except per share data) 

Interest income 

Loans and fees on loans 
Investment securities, taxable 
Other interest earning assets 
Total interest income 

Interest expense 
Deposits 
Borrowings 

Total interest expense 

Net interest income 

   $ 

Provision for loan and lease credit losses 

Net interest income after provision for loan and lease credit losses 

Noninterest income 

Loan servicing revenue 
Loan servicing asset revaluation 
Net gains on sales of loans 
Net (loss) gain on loans accounted for under the fair 
   value option 
Equity method investments income (loss) 
Equity security investments gains (losses), net 
Gain on sale of investment securities available-for-sale, net 
Lease income 
Management fee income 
Title insurance income 
Other noninterest income 

Total noninterest income 

Noninterest expense 

Salaries and employee benefits 
Travel expense 
Professional services expense 
Advertising and marketing expense 
Occupancy expense 
Data processing expense 
Equipment expense 
Other loan origination and maintenance expense 
Renewable energy tax credit investment impairment 
FDIC insurance 
Title insurance closing services expense 
Impairment expense on goodwill and other intangibles 
Other expense 

Total noninterest expense 

Income before taxes 

Income tax (benefit) expense 

Net income 
Basic earnings per share 
Diluted earnings per share 

See Notes to Consolidated Financial Statements 

   $ 
   $ 

87 

2020 

Years Ended December 31, 
2019 

2018 

270,770      $ 
15,016        
2,622        
288,408        

89,726        
3,959        
93,685        
194,723        
40,658        
154,065        

26,600        
(9,958 )      
49,473        

(13,083 )      
(14,691 )      
14,909        
1,880        
10,508        
6,352        
—        
14,010        
86,000        

112,525        
3,451        
6,359        
3,510        
8,757        
12,344        
17,603        
10,790        
—        
7,473        
—        
—        
9,864        
192,676        
47,389        
(12,154 )      
59,543        
1.46      $ 
1.43      $ 

207,836      $ 
15,345        
4,799        
227,980        

87,897        
1        
87,898        
140,082        
15,212        
124,870        

28,034        
(16,581 )      
29,002        

7,408        
(7,889 )      
3,532        
620        
9,655        
1,742        
—        
7,996        
63,519        

90,634        
6,921        
6,859        
5,936        
8,116        
9,265        
16,327        
9,272        
602        
3,447        
—        
—        
7,545        
164,924        
23,465        
5,431        
18,034        
0.45      $ 
0.44      $ 

147,310   
8,733   
6,600   
162,643   

54,469   
131   
54,600   
108,043   
5,558   
102,485   

29,121   
(21,224 ) 
75,170   

(5,041 ) 
(386 ) 
213   
—   
7,966   
—   
2,775   
7,671   
96,265   

77,411   
9,156   
4,878   
6,015   
7,065   
12,010   
13,724   
5,967   
—   
3,234   
912   
2,680   
9,652   
152,704   
46,046   
(5,402 ) 
51,448   
1.28   
1.24   

 
 
  
  
  
  
  
     
     
  
     
         
         
    
     
     
     
     
         
         
    
     
     
     
     
     
     
     
         
         
    
     
     
     
     
     
     
     
     
     
     
     
     
     
         
         
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Consolidated Statements of Comprehensive Income 
(Dollars in thousands) 

Net income 
Other comprehensive income (loss) before tax: 

Net unrealized gain (loss) on investment securities arising during the 
   period 
Reclassification adjustment for gain on sale of securities available- 
   for-sale included in net income 

Other comprehensive income (loss) before tax 

Income tax (expense) benefit 

Other comprehensive income (loss), net of tax 
Total comprehensive income 

See Notes to Consolidated Financial Statements 

2020 

Years Ended December 31, 
2019 

2018 

   $ 

59,543      $ 

18,034      $ 

51,448   

14,752        

18,252        

(526 ) 

(1,880 )      
12,872        
(3,089 )      
9,783        
69,326      $ 

(620 )      
17,632        
(4,231 )      
13,401        
31,435      $ 

—   
(526 ) 
126   
(400 ) 
51,048   

   $ 

88 

 
 
  
  
  
  
  
  
  
  
  
  
     
         
         
    
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Consolidated Statements of Changes in Shareholders’ Equity 
(Dollars in thousands, except per share data) 

Common stock 

Shares 

Balance at December 31, 2017 

Net income 
Other comprehensive loss 
Issuance of restricted stock 
Tax withholding related to vesting of 
   restricted stock and other 
Employee stock purchase program 
Stock option exercises 
Stock option based compensation expense 
Restricted stock expense 
Reclassification of accumulated other 
   comprehensive income due to tax 
   rate change 
Cash dividends ($0.12 per share) 

Balance at December 31, 2018 

Net income 
Other comprehensive income 
Issuance of restricted stock 
Tax withholding related to vesting of 
   restricted stock and other 
Employee stock purchase program 
Non-voting common stock converted to 
   voting common stock in private sale 
Stock option exercises 
Stock option based compensation expense 
Restricted stock expense 
Cumulative effect of accounting change 
   for Accounting Standards Update 2016-02 
Cash dividends ($0.12 per share) 

Balance at December 31, 2019 

Net income 
Other comprehensive income 
Issuance of restricted stock 
Tax withholding related to vesting of 
   restricted stock and other 
Employee stock purchase program 
Non-voting common stock converted to 
   voting common stock in private sale 
Cumulative effect of accounting change for 
   Accounting Standards Update 2016-13 
Stock option exercises 
Stock option based compensation expense 
Restricted stock expense 
Issuance of common stock in connection with 
   acquisition of wholly-owned subsidiary 
Cash dividends ($0.12 per share) 

Balance at December 31, 2020 

See Notes to Consolidated Financial Statements 

    Accumulated         
other 
comprehensive 
income (loss)       

Total 
equity 

     Class B 

      Amount       

Retained 
   Class A 
earnings      
    35,252,053        4,643,530     $ 317,725     $ 120,241     $ 
—        51,448       
—       
—       
—       
—       
—       
—       
—       

—       
—       
64,308       

—       
14,339       
181,562       
—       
—       

—       
—       
—       
—       
—       

(756 )     
342       
1,626       
1,713       
7,463       

—       
—       
—       
—       
—       

—       
—       

—       
—       

244       
—       
(4,809 )     
—       
    35,512,262        4,643,530        328,113       167,124     $ 
—        18,034       
—       
—       
—       
—       
—       
—       
—       

—       
—       
61,121       

(1,033 )   $ 436,933   
—        51,448   
(400 ) 
—   

(400 )     
—       

—       
—       
—       
—       
—       

(756 ) 
342   
1,626   
1,713   
7,463   

(244 )     
—       

—   
(4,809 ) 
(1,677 )   $ 493,560   
—        18,034   
13,401        13,401   
—   

—       

—       
29,493       

—       
—       

(409 )     
437       

—       
     1,727,999       (1,727,999 )     
508       
—       
—       
1,723       
—        10,025       

70,568       
—       
—       

—       
—       

—       
—       
—       
—       

—       
—       

(409 ) 
437   

—   
—       
508   
—       
—       
1,723   
—        10,025   

—       
—       

—       
—       

—       
(66 )     
(4,827 )     
—       
    37,401,443        2,915,531     $ 340,397     $ 180,265     $ 
—        59,543       
—       
—       
—       
—       
—       
—       
—       

—       
—       
     1,510,066       

—       
—       

(66 ) 
(4,827 ) 
11,724     $ 532,386   
—        59,543   
9,783   
—   

9,783       
—       

—       
39,253       

—        (49,229 )     
520       
—       

—       
—       

—        (49,229 ) 
520   
—       

     1,807,774       (1,807,774 )     

—       

—       

—       

—   

—       
496,226       
—       
—       

—       
—       
3,069       
—       
—       
1,594       
—        13,146       

822       
—       
—       
—       

822   
—       
3,069   
—       
—       
1,594   
—        13,146   

89,927       
—       

—       
—       
(4,906 )     
—       
    41,344,689        1,107,757     $ 310,619     $ 235,724     $ 

1,122       
—       

—       
—       

1,122   
(4,906 ) 
21,507     $ 567,850   

89 

 
 
  
  
       
  
  
  
  
  
       
  
       
  
    
       
  
  
  
  
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
 
Live Oak Bancshares, Inc. 
Consolidated Statements of Cash Flows 
(Dollars in thousands) 

Cash flows from operating activities 

Net income 
Adjustments to reconcile net income to net cash (used) provided by 
   operating activities: 

Depreciation and amortization 
Provision for loan and lease credit losses 
Amortization of premium on securities, net of accretion 
Impairment expense on goodwill and other intangibles, net 
Deferred tax (benefit) expense 
Originations of loans held for sale 
Proceeds from sales of loans held for sale 
Net gains on sale of loans held for sale 
Net loss on sale of foreclosed assets 
Net loss (gain) on loans accounted for under fair value option 
Net decrease in servicing assets 
Gain on sale of investment securities available-for-sale, net 
Net loss (gain) on sale or disposal of long lived asset 
Net loss on disposal of premises and equipment 
Impairment on premises and equipment, net 
Equity method investments (income) loss 
Equity security investments (gains) losses, net 
Renewable energy tax credit investment impairment 
Stock option based compensation expense 
Restricted stock expense 
Stock based compensation expense excess tax benefit (shortfall) 
Business combination contingent consideration fair value 
   adjustment 

Changes in assets and liabilities: 

Lease right-of-use assets and liabilities, net 
Other assets 
Other liabilities 

Net cash (used) provided by operating activities 

Cash flows from investing activities 

Purchases of securities available-for-sale 
Proceeds from sales, maturities, calls, and principal paydowns of 
   securities available-for-sale 
Proceeds from SBA reimbursement/sale of foreclosed assets, net 
Business combination, net of cash acquired 
Sale of title insurance business, net of cash sold 
Investment in certificates of deposit with other banks 
Maturities of certificates of deposit with other banks 
Loan and lease originations and principal collections, net 
Proceeds from sale of long lived asset 
Proceeds from sale of premises and equipment 
Purchases of premises and equipment, net 
Net cash used by investing activities 

See Notes to Consolidated Financial Statements 

90 

2020 

Years Ended December 31, 
2019 

2018 

   $ 

59,543      $ 

18,034      $ 

51,448   

21,688        
40,658        
3,359        
—        
(17,447 )      
(1,183,152 )      
875,393        
(49,473 )      
12        
13,083        
1,447        
(1,880 )      
6        
38        
1,263        
14,691        
(14,909 )      
—        
1,594        
13,146        
22,043        

19,967        
15,212        
507        
—        
1,467        
(1,005,165 )      
457,533        
(29,002 )      
25        
(7,408 )      
12,276        
(620 )      
(357 )      
109        
—        
7,889        
(3,532 )      
602        
1,723        
10,025        
(125 )      

16,386   
5,558   
802   
2,680   
(5,936 ) 
(1,079,472 ) 
1,086,614   
(75,170 ) 
38   
5,041   
4,657   
—   
—   
37   
—   
386   
(213 ) 
—   
1,713   
7,463   
101   

163        

—        

(260 ) 

42        
(76,315 )      
2,018        
(272,989 )      

126        
394        
3,896        
(496,424 )      

—   
(14,040 ) 
(1,539 ) 
6,294   

(396,187 )      

(253,100 )      

(347,184 ) 

197,527        
5,282        
(895 )      
—        
—        
750        
(2,402,024 )      
9,063        
4        
(20,989 )      
(2,607,469 )      

111,290        
796        
—        
—        
—        
—        
(503,349 )      
10,895        
—        
(37,197 )      
(670,665 )      

56,631   
527   
—   
(209 ) 
(6,750 ) 
2,500   
(440,416 ) 
—   
865   
(111,322 ) 
(845,358 ) 

 
 
  
  
  
  
  
     
     
  
     
         
         
    
     
         
         
    
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
         
         
    
     
     
     
     
     
         
         
    
     
     
     
     
     
     
     
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Consolidated Statements of Cash Flows (Continued) 
(Dollars in thousands) 

Cash flows from financing activities 

Net increase in deposits 
Proceeds from borrowings 
Repayment of borrowings 
Stock option exercises 
Employee stock purchase program 
Tax withholding related to vesting of restricted stock and other 
Shareholder dividend distributions 

Net cash provided by financing activities 
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents, beginning 
Cash and cash equivalents, ending 

Supplemental disclosure of cash flow information 

Interest paid 
Income tax paid (received), net 

2020 

Years Ended December 31, 
2019 

2018 

1,485,848      $ 
1,828,033        
(285,954 )      
3,069        
520        
(49,229 )      
(4,906 )      
2,977,381        
96,923        
221,397        
318,320      $ 

1,074,909      $ 
—        
(1,443 )      
508        
437        
(409 )      
(4,827 )      
1,069,175        
(97,914 )      
319,311        
221,397      $ 

891,808   
18   
(25,125 ) 
1,626   
342   
(756 ) 
(4,809 ) 
863,104   
24,040   
295,271   
319,311   

91,801      $ 
11,486        

87,280      $ 
(12,293 )      

54,106   
1,750   

   $ 

   $ 

   $ 

Supplemental disclosures of noncash operating, investing, and 
   financing activities 

   $ 

Unrealized holding gains (losses) on available-for-sale securities, 
   net of taxes 
Transfers from loans and leases to foreclosed real estate and other 
   repossessions 
Net transfers between foreclosed real estate and SBA receivable 
Transfer aircraft from premises and equipment, net to held for sale 
   assets 
Transfer of loans held for sale to loans and leases held for investment      
Transfer of loans and leases held for investment to loans held for sale      
Accrued premises and equipment additions 
Loans to finance sale of other assets 
Right-of-use assets obtained in exchange for lessee operating lease 
   liabilities 
Equity method investment commitments 

Business combination: 

Assets acquired (excluding goodwill) 
Liabilities assumed 
Goodwill recorded 

See Notes to Consolidated Financial Statements 

9,783      $ 

13,401      $ 

(400 ) 

4,089        
252        

5,058        
(281 )      

346   
(32 ) 

17,943        
295,981        
97,341        
—        
—        

—        
2,940        

2,523        
2,074        
1,797        

—        
277,964        
39,067        
88        
—        

2,241        
16,282        

—        
—        
—        

10,467   
131,266   
94,154   
534   
3,642   

—   
—   

—   
—   
—   

91 

 
 
 
  
  
  
  
  
     
     
  
     
         
         
    
     
     
     
     
     
     
     
     
     
  
     
         
         
    
     
         
         
    
     
  
     
         
         
    
     
         
         
    
     
     
     
     
     
     
     
     
         
         
    
     
     
     
 
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 1. Organization and Summary of Significant Accounting Policies 

Organization 

Live  Oak  Bancshares,  Inc.  (the  “Company”)  is  a  bank  holding  company  headquartered  in  Wilmington,  North  Carolina 
incorporated  under  the  laws  of  North  Carolina  in  December  2008.  The  Company  conducts  business  operations  primarily 
through its commercial bank subsidiary, Live Oak Banking Company (the “Bank”).  The Bank was organized and incorporated 
under the laws of the State of North Carolina on February 25, 2008 and commenced operations on May 12, 2008.   The Bank 
has seven satellite sales offices across the United States. The Bank specializes in lending and deposit related services to small 
businesses nationwide. The Bank identifies and extends lending to credit-worthy borrowers both within specific industries, also 
called verticals, through expertise within those industries, and more broadly to select borrowers outside of those industries. A 
significant portion of the loans originated by the Bank are guaranteed by the Small Business Administration (“SBA”) under the 
7(a) Loan Program and the U.S. Department of Agriculture ("USDA") Rural Energy for America Program ("REAP"), Water and 
Environmental Program (“WEP”) and Business & Industry ("B&I") loan programs.   

The  Company’s  wholly  owned  subsidiaries  are  the  Bank,  Government  Loan  Solutions  (“GLS”),  Live  Oak  Grove,  LLC 
(“Grove”), Live Oak Ventures, Inc. (“Live Oak Ventures”), and Canapi Advisors, LLC (“Canapi”). 

The Bank’s wholly owned subsidiaries are Live Oak Number One, Inc., Live Oak Clean Energy Financing LLC (“LOCEF”), 
and Live Oak Private Wealth, LLC.  Live Oak Number One, Inc. holds properties foreclosed on by the Bank. LOCEF provides 
financing  to  entities  for  renewable  energy  applications  and  became  a  wholly  owned  subsidiary  of  the  Bank  during  the  first 
quarter  of  2019.  Live  Oak  Private Wealth,  LLC  and  its  wholly  owned  subsidiary,  Jolley Asset  Management,  LLC  (“JAM”), 
provide  high-net-worth  individuals  and  families  with  strategic  wealth  and  investment  management  services.    See  Business 
Combination discussion below for more information on the acquisition of JAM in 2020. 

 GLS  is  a  management  and  technology  consulting  firm  that  advises  and  offers  solutions  and  services  to  participants  in  the 
government  guaranteed  lending  sector.  GLS  primarily  provides  services  in  connection  with  the  settlement,  accounting,  and 
securitization  processes  for  government  guaranteed  loans,  including  loans  originated  under  the  SBA  7(a)  loan  programs  and 
USDA  guaranteed  loans. The  Grove  provides  Company  employees  and  business  visitors  an  on-site  restaurant  location.  Live 
Oak Ventures’ purpose is investing in businesses that align with the Company's strategic initiative to be a leader in financial 
technology.  Canapi provides investment advisory services to a series of new funds focused on providing venture capital to new 
and emerging financial technology companies. 

The Company jointly formed 504 Fund Advisors, LLC (“504FA”) to serve as the investment adviser for the 504 Fund, a closed-
end mutual fund organized to invest in SBA section 504 loans.  504FA exited as advisor for the 504 Fund in May 2019 and the 
Company subsequently dissolved this legal entity. 

On  August  1,  2018,  the  Company  sold  Reltco  Inc.  and  National  Assurance  Title,  Inc.  (collectively  referred  to  as 
“Reltco”), two nationwide title agencies under common control.  See Goodwill and Intangible Assets within this note for more 
information. 

Basis of Presentation 

Dollar  amounts  in  all  tables  in  the  Notes  to  Consolidated  Financial  Statements  have  been  presented  in  thousands,  except 
percentage, time period, stock option, share and per share data. The accounting and reporting policies of the Company and the 
Bank  follow  United  States  generally  accepted  accounting  principles  (“GAAP”)  and  general  practices  within  the  financial 
services industry. The following is a description of the significant accounting and reporting policies the Company follows in 
preparing and presenting its consolidated financial statements. 

The Company has evaluated subsequent events for potential recognition and/or disclosure through the date these consolidated 
financial statements were issued. 

92 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Consolidation Policy 

The consolidated financial statements include the financial statements of the Company and wholly owned subsidiaries of Live 
Oak Banking Company, Live Oak Number One, Inc., LOCEF, Live Oak Private Wealth, LLC, JAM, GLS, Grove, Live Oak 
Ventures,  Canapi,  504FA  and  Reltco.  All  significant  intercompany  balances  and  transactions  have  been  eliminated  in 
consolidation.  In  addition,  the  Company  evaluates  its  relationships  with  other  entities  to  identify  whether  they  are  variable 
interest  entities  and  to  assess  whether  it  is  the  primary  beneficiary  of  such  entities.  If  the  determination  is  made  that  the 
Company is the primary beneficiary, then that entity is included in the consolidated financial statements. If an entity is not a 
variable interest entity, the Company also evaluates arrangements in which there is a general partner or managing member to 
determine whether consolidation is appropriate. 

Unconsolidated investments where we have the ability to exercise significant influence over the operating and financial policies 
of the respective investee are accounted for using the equity method of accounting; those that are not consolidated or accounted 
for  using  the  equity  method  of  accounting  are  accounted  for  under  equity  security  or  fair  value  accounting.    For  these 
investments accounted for under the equity method, the Company records its investment in non-consolidated affiliates and the 
portion  of  income  or  loss  in  equity  in  income  of  non-consolidated  affiliates.  The  Company  periodically  evaluates  these 
investments for impairment. 

Variable Interest Entities 

Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in the fair 
value  of  an  entity's  net  asset  value.  The  primary  beneficiary  consolidates  the  variable  interest  entity  ("VIE").  The  primary 
beneficiary is defined as the enterprise that has both the power to direct the activities of the VIE that most significantly impact 
the entity's economic performance and the obligation to absorb losses or the right to receive benefits that could be significant to 
the VIE. 

The Company has a limited interest in a partnership that owns and operates a solar renewable energy project which is accounted 
for as an equity method investment. Over the course of the investment, the Company will receive federal and state tax credits, 
tax-related  benefits,  and  excess  cash  available  for  distribution,  if  any. The  Company  may  be  called  to  sell  its  interest  in  the 
limited partnerships through a call option once all investment tax credits have been recognized. 

This  entity  meets  the  criteria  of  a  VIE;  however,  the  Company  is  not  the  primary  beneficiary  of  this  entity,  as  the  general 
partner has both the power to direct the activities that most significantly impact the economic performance of the entities and 
the  obligation  to  absorb  losses  or  the  right  to  receive  benefits  that  could  be  significant  to  the  entity.  While  the  partnership 
agreement allows the Company to remove the general partner, this right is not deemed to be substantive as the general partner 
can only be removed for cause. 

The  Company’s  investments  in  the  unconsolidated VIE  are  carried  in  other  assets  on  the  consolidated  balance  sheet  and  the 
Company’s  unfunded  capital  and  other  commitments  related  to  the  unconsolidated VIE  are  carried  in  other  liabilities  on  the 
consolidated balance sheet. 

The Company’s maximum exposure to loss from this unconsolidated VIE includes the investment recorded on the Company’s 
consolidated balance sheet, net of unfunded capital commitments and any impairment recognized, and previously recorded tax 
credits which remain subject to recapture by taxing authorities based on compliance features required to be met at the project 
level.  While  the  Company  believes  the  potential  for  losses  from  this  investment  is  remote,  the  maximum  exposure  was 
determined by assuming a scenario where related tax credits were recaptured. 

The following table provides a summary of the tax-advantaged VIE that the Company has not consolidated as of December 31, 
2020 and 2019: 

Investment carrying amount 
Maximum exposure to loss 

   $ 

2020 

2019 

—      $ 
879        

—   
1,758   

93 

 
 
  
  
     
  
     
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Business Combinations 

Business  combinations  are  accounted  for  by  applying  the  acquisition  method  in  accordance  with  Accounting  Standards 
Codification  (ASC)  805, Business  Combinations. Under  the  acquisition  method,  identifiable  assets  acquired  and  liabilities 
assumed, and any non-controlling interest in the acquiree at the acquisition date are measured at their fair values as of that date, 
and  are  recognized  separately  from  any  resulting  goodwill. Results  of  operations  of  the  acquired  entities  are  included  in  the 
consolidated  statements  of  income  and  comprehensive  income  from  the  date  of  acquisition. Any  subsequent  measurement-
period adjustments are recorded within 12 months of the acquisition date. 

On April 1, 2020, the Company acquired 100% of the equity interests of JAM, a registered investment advisor based in Rocky 
Mount, North Carolina.  Goodwill, intangible assets and contingent consideration of $1.8 million, $2.3 million and $2.1 million, 
respectively, were recorded by the Company as a result of this transaction.  Intangible assets are almost entirely comprised of 
customer relationships that are being amortized using the straight-line method over 15 years.  As a result of this acquisition, the 
Bank's subsidiary Live Oak Private Wealth, LLC, expects to broaden service offerings to existing high-net-worth individuals 
and  families,  attract  new  clients  from  an  expanded  footprint  and  benefit  from  economies  of  scale.  The  acquisition  did  not 
materially  impact  the  Company's  financial  position,  results  of  operations  or  cash  flows.  Given  the  impact  of  the  above 
acquisition was immaterial to the Company and its results of operations, additional disclosures have not been included. 

Business Segments 

Operating segments are components of an enterprise about which separate financial information is available that is evaluated 
regularly  by  the  chief  operating  decision  maker  in  deciding  how  to  allocate  resources  and  in  assessing  performance. 
Management has determined that the Company has two significant operating segments: Banking and Fintech, as discussed more 
fully  in  Note  16.  Segments.  In  determining  the  appropriateness  of  segment  definition,  the  Company  considers  the  criteria  of 
ASC 280, Segment Reporting. 

Use of Estimates 

In preparing financial statements in conformity with GAAP, management is required to make estimates and assumptions that 
affect  reported  amounts  of  assets  and  liabilities  as  of  the  date  of  the  balance  sheet  and  reported  amounts  of  revenues  and 
expenses during the reporting period. Actual results could differ from those estimates. Material estimates that are particularly 
susceptible  to  significant  change  in  the  near  term  relate  to  the  determination  of  the  allowance  for  credit  losses  on  loans  and 
leases,  valuations  of  loans  at  fair  value  and  servicing  assets,  restricted  stock  unit  awards  with  market  price  conditions  and 
income taxes.   

Cash and Cash Equivalents 

For  the  purpose  of  presentation  in  the  consolidated  statements  of  cash  flows,  cash  and  cash  equivalents  are  defined  as  those 
amounts included in the balance sheet caption “cash and due from banks” and “federal funds sold.” Cash and cash equivalents 
have an initial maturity of three months or less. 

To  comply  with  banking  regulations,  the  Company  is  required  to  maintain  certain  average  cash  reserve  balances.  The  daily 
average cash reserve requirement was temporarily suspended for the year ended December 31, 2020 due to COVID-19 crisis 
response and was approximately $1.0 million at December 31, 2019. 

Certificates of Deposit with other Banks 

Certificates of deposit with other banks have maturities ranging from May 2021 through November 2023 and bear interest at 
rates ranging from 0.15% to 3.55%. All investments in certificates of deposit are with FDIC insured financial institutions and 
none exceed the maximum insurable amount of $250 thousand. 

94 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Investments 

Securities 

Debt securities that management has the positive intent and ability to hold to maturity are classified as “held-to-maturity” and 
recorded  at  amortized  cost.  Trading  securities  are  recorded  at  fair  value  with  changes  in  fair  value  included  in  earnings. 
Securities  not  classified  as  held-to-maturity  or  trading  are  classified  as  “available-for-sale”  and  recorded  at  fair  value. 
Unrealized gains and losses for available-for-sale investment securities, other than certain credit-related impairment losses, are 
excluded from earnings and reported in other comprehensive income. The Company’s entire portfolio for the periods presented 
is classified as available-for-sale. 

Purchase premiums and discounts are recognized in interest income using the interest method over the terms of the securities. 
Gains  and  losses  on  the  sales  of  securities  are  typically  recorded  on  the  trade  date  and  are  determined  using  the  specific 
identification method.  

Other 

Other investments are generally non-marketable equity investments and are included in the other assets line in the consolidated 
balance  sheets  while  the  impact  is  largely  reflected  in  the  equity  method  investments  income  (loss)  and  equity  security 
investments gains (losses), net line items on the consolidated statements of income.  The Company generally accounts for other 
investments  either  under  the  equity  method  or  the  provisions  of ASC  323,  Investments  –  Equity  Method  and  Joint Ventures 
(“equity securities” or “equity security accounting”).  

Investments through which there is significant influence but not control over the investee are accounted for under the equity 
method. The determination of whether the Company has significant influence over an investee requires judgement based on the 
fact  and  circumstances  of  each  investment  including  level  of  ownership,  power  to  control  and  legal  structure.    Significant 
influence is generally presumed to exist in privately held companies where the Company owns at least 20%, or 5% for limited 
partnerships  or  limited  liability  companies  in  certain  circumstances,  or  circumstances  where  there  is  ability  to  exercise 
significant influence over the investee’s operating and financial policies through board involvement or other influence.  Under 
the equity method the Company recognizes its proportionate share of the results of operations of the investee based on most 
current information available.  In instances where cash distributions vary at different points and/or are not directly linked to the 
Company’s ownership percentage the investee’s net income or loss is allocated using the hypothetical liquidation at book value 
(“HLBV”) method.  The Company’s investment in Apiture is accounted for under the HLBV method. 

Investments through which the Company is not able to exercise significant influence over the investee are accounted for under 
as equity securities  whereby investments are measured at fair value with changes in fair value recognized in net income, unless 
those investments have no readily determinable fair value. Investments without a readily determinable fair value are measured 
at cost minus impairment, if any, plus or minus changes in value resulting from observable price changes arising from orderly 
transactions.  Management considers a range of factors when adjusting the fair value of these investments, including, but not 
limited  to,  the  term  and  nature  of  the  investment,  market  conditions,  values  for  comparable  securities,  current  and  projected 
operating performance, exit strategies, financing transactions subsequent to the acquisition of the investment and a discount for 
certain investments that have lock-up restrictions or other features that indicate a discount to fair value is warranted. 

95 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Impairment 

Available for Sale Securities 

After adoption of ASC 326, discussed more fully under Allowance for Credit Losses (“ACL”)  

When debt securities are in an unrealized loss position, the Company first assesses whether it intends to sell, or it is more likely 
than not that it will be required to sell, the security before recovery of its amortized cost basis.  If either of the criteria regarding 
intent  or  requirement  to  sell  is  met,  the  security’s  amortized  cost  basis  is  written  down  to  fair  value  through  income.  Debt 
securities that do not meet the aforementioned criteria are evaluated to determine whether the decline in fair value has resulted 
from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than 
amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the 
security, among other factors. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be 
collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected 
to be collected from the security is less than the amortized cost basis, a credit loss exists and an ACL is recorded for the credit 
loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded 
through an ACL is recognized in other comprehensive income. Changes in the ACL are recorded as provision for (or reversal 
of)  credit  loss  expense.  Losses  are  charged  against  the  allowance  when  management  believes  the  uncollectibility  of  an 
available-for-sale  security  is  confirmed  or  when  either  of  the  criteria  regarding  intent  or  requirement  to  sell  is  met.  
Management has made the accounting policy election to exclude accrued interest receivable on available-for-sale debt securities 
from the estimate of credit losses.  Securities are charged-off against the allowance or, in the absence of any allowance, written 
down  through  income  when  deemed  uncollectible  by  management  or  when  either  of  the  aforementioned  criteria  regarding 
intent or requirement to sell is met.  

Prior to adoption of ASC 326 

At each reporting date, the Company evaluates each investment in a loss position for other than temporary impairment.  The 
Company evaluates declines in market value below cost for debt securities by assessing the likelihood of selling the security 
prior to recovering its cost basis. If the Company intends to sell the debt security or it is more-likely-than-not that the Company 
will  be  required  to  sell  the  debt  security  prior  to  recovering  its  cost  basis,  the  Company  will  write  down  the  security  to  fair 
value  with  the  full  charge  recorded  in  earnings.  If  the  Company  does  not  intend  to  sell  the  debt  security  and  it  is  not  more-
likely-than-not that the Company will be required to sell the debt security prior to recovery, the security will not be considered 
other-than-temporarily impaired unless there are credit losses associated with the security. In that case: (1) where credit losses 
exist,  the  portion  of  the  impairment  related  to  those  credit  losses  is  recognized  in  earnings;  (2) any  remaining  difference 
between the fair value and the cost basis should be recognized as part of other comprehensive income.  

Equity Securities 

For equity securities not accounted for at fair value, any impairment is recognized with the full charge recorded in earnings. To 
determine whether such equity security is impaired, the Company considers various indicators of impairment, including (1) the 
length of time and the extent to which the fair value has been less than cost, (2) the financial condition and near-term prospects 
of the issuer, and (3) the intent and ability of the Company to retain its investment in the issuer for a period of time sufficient to 
allow for any anticipated recovery in fair value.  

Federal Home Loan Bank Stock 

Membership in the Federal Home Loan Bank of Atlanta (“FHLB”) requires ownership of FHLB stock. FHLB stock is restricted 
because it may only be sold to the FHLB and all sales must be at par. FHLB stock is carried at cost minus impairment, if any, 
and  is  recorded  within  other  assets  in  the  consolidated  balance  sheets.  FHLB  stock  was  $4.3  million  and  $3.3  million  at 
December 31, 2020 and 2019, respectively.  

96 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Loans and Leases 

Fair Value Option 

Management evaluates retained participating interests of government guaranteed loans for the fair value option election.  Those 
loans for which the fair value option is elected are measured at fair value and are classified as both Held for Sale and Held for 
Investment, as outlined below.  Interest income is recognized in the same manner on loans reported at fair value as on non-fair 
value  loans,  except  in  regard  to  origination  fees  and  costs  which  are  recognized  immediately  upon  fair  value  election.  The 
changes in fair value of loans is reported in noninterest income.  Fair value of loans includes adjustments for historical credit 
losses, market liquidity, and economic conditions.  

The  historical  credit  loss  adjustment  is  estimated  using  a  discounted  cash  flow  (“DCF”)  methodology  for  each  loan  which 
incorporates measurements of (i) probability of default (“PD”), which is the likelihood a loan or lease will stop performing, (ii) 
loss given default (“LGD”), which is the expected loss rate for loans or leases in default, (iii) prepayments, (iv) the estimated 
outstanding exposure at default (“EAD”), and (v) the effective interest rate (“EIR”). PD rates are calculated using the number of 
defaults divided by the number of loans available to default for 1-year observation periods over the lifetime of data available for 
a certain pool. LGD rates are calculated by dividing the lifetime net charge-offs for each pool by the pool’s average outstanding 
balance.  PD  and  LGD  rates  are  adjusted  for  forecasted  national  unemployment  rates  during  the  reasonable  and  supportable 
forecast  period.  Management  has  determined  that  four  quarters  represents  a  reasonable  and  supportable  forecast  period  and 
adjusted loss rates revert back to a historical loss rate over four quarters on a straight-line basis.  Expected historical losses are 
calculated as the product of PD, LGD, and EAD. Expected historical losses are discounted using the loan or lease EIR, adjusted 
for  prepayments.  Market  liquidity  and  economic  condition  adjustments  are  estimated  using  the  sale  prices  of  similar  loans 
based  on  rate,  term,  and  asset  size.  This  evaluation  is  inherently  subjective  as  it  requires  estimates  that  are  susceptible  to 
significant revision as more information becomes available. 

Held for Sale 

Management designates loans as held for sale based on its intent to sell guaranteed portions in the SBA and USDA Secondary 
Market  and  unguaranteed  portions  to  participant  banks  and  credit  unions. Salability  requirements  of  the  guaranteed  portion 
include, but are not limited to, full disbursement of the loan commitment amount. Loans originated and intended for sale are 
carried at either fair value, if the fair value option is elected, or the lower of cost or estimated fair value based on a loan-by-loan 
election. The cost basis of loans held for sale includes the deferral of loan origination fees and costs. Deferred fees and costs are 
accreted  and  amortized  for  non-fair  value  loans  classified  held  for  sale  until  the  sale  occurs. At  loan  settlement,  the  pro-rata 
portion, based on the percent of the total loan sold, of the remaining deferred fees and costs are recognized as an adjustment to 
the gain on sale. 

As part of the Company’s management of the loans held in the portfolio, the Company will occasionally transfer loans from 
held for investment to held for sale. Upon transfer, any associated allowance for credit losses on loans and lease loss is released 
and the carrying value of the loans is adjusted to the estimated fair value. The loans are subsequently accounted for at the lower 
of cost or fair value, or fair value if elected, with valuation changes recorded in noninterest income. Gains or losses on the sale 
of these loans are also recorded in noninterest income. In certain circumstances, loans designated as held for sale may later be 
transferred back to the held for investment loan and lease portfolio based upon the Company’s intent and ability to hold the 
loans  for  the  foreseeable  future.  If  not  carried  at  fair  value,  the  Company  transfers  these  loans  to  loans  and  leases  held  for 
investment at the lower of cost or fair value and establishes a related allowance for credit losses on loans and leases.   

In  accordance  with  SBA  and  USDA  regulation,  the  Bank  is  required  to  retain  10%  and  5%  of  the  principal  balance  of  any 
SBA 7(a) or USDA loan, respectively, comprised of unguaranteed dollars.  With written consent from the SBA, the Bank may 
sell down to a 5% exposure comprised of unguaranteed dollars.   

The gain on sale recognized in income is the sum of the premium on the guaranteed loan and the fair value of the servicing 
assets recognized, less the discount recorded on the unguaranteed portion of the loan retained, and any fair value fluctuations in 
associated exchange-traded interest rate futures contracts. 

97 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following summarizes the activity pertaining to loans held for sale for the years ended December 31, 2020 and 2019: 

Balance at beginning of year 
Originations 
Proceeds from sale 
Gain on sale of loans 
Principal collections, net of deferred fees and costs 
Non-cash transfers, net 
Balance at end of period 

Held for Investment 

   $ 

   $ 

2020 

2019 

966,447      $ 
1,183,152        
(875,393 )      
49,473        
50,431        
(198,640 )      
1,175,470      $ 

687,393   
1,005,165   
(457,533 ) 
29,002   
(58,683 ) 
(238,897 ) 
966,447   

Loans and leases receivable that management has the intent and ability to hold for the foreseeable future or until maturity or 
pay-off  are  classified  as  held  for  investment  and  reported,  based  on  a  loan  by  loan  election,  at  either  fair  value  or  their 
outstanding principal amount adjusted for any charge-offs, the allowance for credit losses on loans and leases, and any deferred 
fees  or  costs  on  originated  loans  and  leases  and  unamortized  premium  or  discount  on  purchased  loans.  For  such  loans  not 
carried at fair value, loan origination fees, net of certain direct origination costs, are deferred and recognized as an adjustment 
of the related loan yield using the interest method. Discounts and premiums on any purchased loans are amortized to income 
using the interest method over the remaining period to contractual maturity, adjusted for anticipated prepayments. Loans and 
leases  designated  as  held  for  investment  include  those  identified  as  more  beneficial  to  hold  for  the  long  term  as  well  as  the 
required  retention  amount  defined  by  the  SBA  and  USDA.    Loans  and  leases  held  for  investment  also  consist  of  certain 
guaranteed  and  unguaranteed  credits  including  those  designated  as  troubled  debt  restructurings,  nonaccrual,  non-marketable, 
and risk grade 5 or worse as defined by internal risk rating metrics. 

Interest income on loans and leases is recognized as earned on a daily accrual basis. The accrual of interest on loans and leases 
is discontinued when principal or interest is past due 90 days or the loan or lease is determined to be impaired. Impaired loans 
and leases, or portions thereof, are charged off when deemed uncollectible. 

Equipment Leasing 

The Company purchases new equipment for the purpose of leasing such equipment to customers within its verticals. Equipment 
purchased to fulfill commitments to commercial renewable energy projects is leased out under operating leases while leases of 
equipment  outside  of  the  renewable  energy  vertical  are  generally  direct  financing  leases.   Accordingly,  leased  assets  under 
operating leases are included in premises and equipment while leased assets under direct financing leases are included in loans 
and leases held for investment. 

Direct Financing Leases 

Interest income on direct financing leases is recognized when earned.  Unearned interest is recognized over the lease term on a 
basis which results in a constant rate of return on the unrecovered lease investment.  The term of each lease is generally 3-7 
years which is consistent with the useful life of the equipment with no residual value.  

Operating Leases 

The term of each operating lease is generally 10 to 15 years.  The Company retains ownership of the equipment and associated 
tax benefits such as investment tax credits and accelerated depreciation.  At the end of the lease term, the lessee has the option 
to renew the lease for two additional terms or purchase the equipment at current fair market value. 

Rental  revenue  from  operating  leases  is  recognized  on  a  straight-line  basis  over  the  term  of  the  lease.    Rental  equipment  is 
recorded at cost and depreciated to an estimated residual value on a straight-line basis over the estimated useful life.  The useful 
lives generally range from 20 to 25 years and residual values generally range from 20% to 50%, however, they are subject to 
periodic evaluation.  Changes in useful lives or residual values will impact depreciation expense and any gain or loss from the 
sale  of  used  equipment.    The  estimated  useful  lives  and  residual  values  of  the  Company's  leasing  equipment  are  based  on 
industry disposal experience and the Company's expectations for future sale prices. 

98 

 
 
  
  
     
  
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

If the Company decides to sell or otherwise dispose of rental equipment, it is carried at the lower of cost or fair value less costs 
to  sell  or  dispose.    Repair  and  maintenance  costs  that  do  not  extend  the  lives  of  the  rental  equipment  are  charged  to  direct 
operating expenses at the time the costs are incurred. 

Allowance for Credit Losses 

On  January  1,  2020,  the  Company  adopted  Accounting  Standards  Update  (“ASU”)  No.  2016-13  “Financial  Instruments  – 
Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASC 326”) along with its amendments, 
which  replaces  the  incurred  loss  impairment  methodology  in  current  standards  with  the  current  expected  credit  loss 
methodology (“CECL”) and requires consideration of a broader range of information to determine credit loss estimates.  ASU 
2016-13 requires the measurement of all expected credit losses for financial assets held at the reporting date based on historical 
experience,  current  conditions,  and  reasonable  and  supportable  forecasts  and  requires  enhanced  disclosures  related  to  the 
significant estimates and judgments used in estimating credit losses, as well as the credit quality and underwriting standards of 
an  organization’s  portfolio.  In  addition,  ASU  2016-13  amends  the  accounting  for  credit  losses  on  available-for-sale  debt 
securities and purchased financial assets with credit deterioration.  One such change is to require credit losses to be presented as 
an allowance rather than as a write-down on available-for-sale debt securities management does not intend to sell. 

The Company adopted ASC 326 using the modified retrospective method for all financial assets measured at amortized cost 
and off-balance-sheet credit exposures. Results for reporting periods beginning after January 1, 2020 are presented under ASC 
326  while  prior  period  amounts  continue  to  be  reported  in  accordance  with  previously  applicable  GAAP.  The  Company 
recorded a net increase to retained earnings of $822 thousand, comprised of a $1.3 million decrease in the allowance for credit 
losses combined with a $499 thousand increase in reserve on unfunded commitments, as of January 1, 2020 for the cumulative 
effect of adopting ASC 326. 

Allowance for Credit Losses – Loans and Leases Held for Investment (ASC 326) 

The  ACL  is  a  valuation  account  that  is  deducted  from  the  amortized  cost  basis  of  loans  and  leases  to  present  a  net  amount 
expected to be collected. The ACL is not applicable to loans held for sale and loans accounted for under the fair value option. 
Loans and leases are charged-off against the ACL when management believes the uncollectibility of a loan or lease balance is 
confirmed. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. 

The Company’s ACL on loans and leases is estimated using relevant information, from internal and external sources, relating to 
past  events,  current  conditions,  and  reasonable  and  supportable  forecasts.  The  Company’s  historical  credit  loss  experience 
provides the basis for the estimation of expected credit losses.  

The  ACL  is  measured  on  a  pooled  basis  when  similar  risk  characteristics  are  present  in  the  portfolio.  The  Company  has 
identified  pools  based  on  industry,  which  aggregates  into  divisions,  and  whether  the  receivable  is  secured  by  real  estate  or 
another form of collateral. Additional information related to the portfolio segments can be found in Note 3. Loans and Leases 
Held  for  Investment  and  Credit  Quality.  Expected  credit  losses  for  pooled  loans  and  leases  are  estimated  using  a  DCF 
methodology for each loan which incorporates measurements of PD, LGD, prepayments, the estimated outstanding EAD, and 
the EIR. PD rates are calculated using the number of defaults divided by the number of loans available to default for 1-year 
observation periods over the lifetime of data available for a certain pool. LGD rates are calculated by dividing the lifetime net 
charge-offs  for  each  pool  by  the  pool’s  average  outstanding  balance.  PD  and  LGD  rates  are  adjusted  for  forecasted  national 
unemployment  rates  during  the  reasonable  and  supportable  forecast  period.  Management  has  determined  that  four  quarters 
represents  a  reasonable  and  supportable  forecast  period  and  adjusted  loss  rates  revert  back  to  a  historical  loss  rate  over  four 
quarters  on  a  straight-line  basis.    Expected  losses  are  calculated  as  the  product  of  PD,  LGD,  and  EAD.  Expected  losses  are 
discounted using the loan or lease EIR, adjusted for prepayments. 

Management adjusts historical loss information for differences in current risk characteristics that are not considered within our 
quantitative modeling processes but are relevant in assessing the expected credit losses within our loan and lease pools. These 
qualitative  factor  adjustments  generally  increase  management’s  estimate  of  expected  credit  losses  based  upon  the  estimated 
level of risk. The various risk factors considered in qualitative adjustments include risk grading, delinquency levels, pool age, 
portfolio  mix  &  growth  rates,  and  the  status  of  servicing  efforts  which  may  be  impacted  by  natural  disasters  or  health 
pandemics. This evaluation is inherently subjective as it requires estimates that are susceptible to significant revision as more 
information becomes available. 

99 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Loans  or  leases  that  do  not  share  risk  characteristics  are  evaluated  on  an  individual  basis  and  are  excluded  from  the  pooled 
evaluation. This generally occurs when, based on current information and events, it is probable that the Company will be unable 
to collect all interest and principal payments due according to the originally contracted, or reasonably modified, terms of the 
loan  or  lease  agreement. The  Company  has  determined  that  loans  and  leases  meeting  the  criteria  defined  below  must  be 
reviewed quarterly to determine if they should be evaluated for expected credit losses on an individual basis. 

•   All commercial loans and leases classified substandard or worse. 

•   Any loan or lease that is on nonaccrual, or any loan or lease that is delinquent greater than 90 days past due and still 

accruing interest. 

•   Any loan or lease that meets the definition of a troubled debt restructuring (“TDR”). 

The  Company  estimates  reserves  on  individually  evaluated  loans  and  leases  using  a  DCF  methodology  or  through  the 
evaluation of collateral values. 

Expected  credit  losses  are  estimated  over  the  contractual  term  of  the  loan  or  lease,  adjusted  for  expected  prepayments  when 
appropriate.  The  contractual  term  excludes  expected  extensions,  renewals,  and  modifications  unless  management  has  a 
reasonable  expectation  at  the  reporting  date  that  a  TDR  will  be  executed  with  an  individual  borrower  or  the  extension  or 
renewal options are included in the contract at the reporting date and are not unconditionally cancellable by the Company.   

When the ACL, for pooled or individually evaluated loans and leases, is estimated using the DCF method, the effective interest 
rate used to discount expected cash flows is adjusted for expected prepayments. 

Past due status of loans and leases is determined based on contractual terms. Loans and leases are placed in nonaccrual status 
and interest accrual is discontinued if they become 90 days delinquent or there is evidence that the borrower’s ability to make 
the required payments is impaired. When interest accrual is discontinued, all unpaid accrued interest is reversed.  Management 
has made the accounting policy election to exclude accrued interest receivable on loans from the estimate of credit losses. 

A  loan  or  lease  is  accounted  for  as  a  TDR  if  the  Company,  for  reasons  related  to  the  borrower’s  financial  difficulties, 
restructures a loan or lease, and grants a concession to the borrower that it would not otherwise grant. A TDR typically involves 
a more than short-term modification of terms such as a reduction of the interest rate below the current market rate for a loan or 
lease  with  similar  risk  characteristics  or  the  waiving  of  certain  financial  covenants  without  corresponding  offsetting 
compensation or additional support. 

When  management  determines  that  foreclosure  is  probable  or  when  the  borrower  is  experiencing  financial  difficulty  at  the 
reporting date and repayment is expected to be provided substantially through the operation or sale of the collateral, expected 
credit losses are based on the fair value of the collateral at the reporting date, adjusted for selling costs as appropriate. 

Allowance for Credit Losses – Loans and Leases Held for Investment (Prior to adoption of ASC 326) 

Prior to the adoption of ASC 326 on January 1, 2020, the Company’s methodology for determining the ACL is based on the 
requirements  of  GAAP  (ASC  405  and  ASC  310),  the  Interagency  Policy  Statement  on  the  Allowance  for  Loan  and  Lease 
Losses and other regulatory and accounting pronouncements. The ACL is determined by the sum of three separate components: 
(i)  the  impaired  loan  and  lease  component,  which  addresses  specific  reserves  for  impaired  loans  and  leases;  (ii)  the  general 
reserve  component,  which  addresses  reserves  for  pools  of  homogeneous  loans  and  leases;  and  (iii)  an  unallocated  reserve 
component (if any) based on management’s judgment and experience. The loan and lease pools and impaired loans and leases 
are  mutually  exclusive;  any  loan  or  lease  that  is  impaired  is  excluded  from  its  homogenous  pool  for  purposes  of  that  pool’s 
reserve calculation, regardless of the level of impairment. 

The ACL policy for pooled loans and leases is governed in accordance with banking regulatory guidance for homogenous pools 
of  non-impaired  loans  and  leases  that  have  similar  risk  characteristics.  The  Company  follows  a  consistent  and  structured 
approach for assessing the need for reserves within each individual loan and lease pool. Quantitative allowances are calculated 
based on the loss experience of specific types of loans.  Internal and external risk indicators are considered when calculating 

100 

 
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

qualitative  allowances.    These  risk  indicators  include  business  type  concentrations,  vertical  maturity,  unemployment  rates, 
experience of the bank’s servicing staff, and changes in asset quality. 

Loans and leases are considered impaired when, based on current information and events, it is probable that the creditor will be 
unable to collect all interest and principal payments due according to the originally contracted, or reasonably modified, terms of 
the  loan  or  lease  agreement.  The  Company’s  criteria  for  individual  impairment  review  and  the  methods  used  to  estimate 
specific reserves under prior GAAP is the same as the criteria and methods used for individual evaluation under ASC 326.  

Allowance for Credit Losses – Off-Balance Sheet Credit Exposures (ASC 326) 

Expected credit losses on off-balance sheet credit exposures is estimated over the contractual period in which the Company is 
exposed to such losses, unless the obligation to extend credit is unconditionally cancellable. The estimate of off-balance sheet 
credit exposures includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on 
commitments expected to be funded over its estimated losses. The estimate is influenced by historical loss experience, adjusted 
for current risk characteristics, and economic forecasts.  The balance of the allowance for off-balance sheet credit exposures 
was $746 thousand and $165 thousand at December 31, 2020 and 2019, respectively, and is recorded in other expense in the 
consolidated income statements and other liabilities in the consolidated balance sheets. 

Foreclosed Assets 

Real estate properties acquired through, or in lieu of, loan foreclosure are to be sold and are initially recorded at fair value less 
anticipated  cost  to  sell  at  the  date  of  foreclosure,  establishing  a  new  cost  basis. Any  write  down  at  the  time  of  transfer  to 
foreclosed assets is charged to the allowance for credit losses on loans and leases. After foreclosure, valuations are periodically 
performed  by  management,  and  the  real  estate  is  carried  at  the  lower  of  the  carrying  amount  or  fair  value,  less  cost  to  sell. 
Subsequent write downs are charged to other loan origination and maintenance expense. Costs relating to improvement of the 
property are capitalized while holding costs of the property are charged to other loan origination and maintenance expense in 
the period incurred. 

Premises and Equipment 

All  premises  and  equipment,  excluding  land,  are  carried  at  cost,  less  accumulated  depreciation.  Land  is  carried  at  cost. 
Additions  and  major  replacements  or  improvements  which  extend  useful  lives  of  property  or  equipment  are  capitalized. 
Maintenance, repairs, and minor improvements are expensed as incurred. Upon retirement or other disposition of the assets, the 
cost and related depreciation are derecognized and any resulting gain or loss is reflected in income. Leasehold improvements 
are amortized over the terms of the respective leases or the estimated useful lives of the improvements, whichever is shorter. 
Depreciation is computed by the straight-line method over the following generally estimated useful lives: 

Buildings 
Transportation 
Land improvements 
Furniture and equipment 
Computers and software 
Solar panels 

Servicing Assets 

Years 
39 
5-10 
10-15 
5-10 
3-5 
20-25 

All sales of loans are executed on a servicing retained basis. The standard SBA loan sale agreement is structured to provide the 
Company with a “servicing spread” paid from a portion of the interest cash flow of the loan. SBA regulations require the Bank 
to retain a portion of the cash flow from the interest payments received for a sold loan. The SBA retention requirement is at 
least 100 basis points in servicing spread while the Company's standard USDA loan sale agreement specifies a servicing spread 
of  40  basis  points.    The  portion  of  the  servicing  spread  that  exceeds  adequate  compensation  for  the  servicing  function  is 
recognized as a servicing asset, while any that is less is considered a servicing liability. Industry practice recognizes adequate 
compensation for servicing SBA and USDA loans as 40 basis points. The fair value of the servicing asset is measured at the 
discounted  present  value  of  the  excess  servicing  spread  over  the  expected  life  of  the  related  loan  using  appropriate  discount 
rates and assumptions based on industry statistics for prepayment speeds. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Servicing assets are recognized as separate assets when rights are acquired through purchase or through sale of financial assets 
and are carried at fair value. Generally, purchased servicing rights are capitalized at the cost to acquire the rights. For sales of 
loans, a portion of the cost of originating the loan is allocated to the servicing right based on fair value. Fair value is based on 
market prices for comparable servicing contracts, when available, or alternatively, is based on a valuation model that calculates 
the  present  value  of  estimated  future  net  servicing  income.  The  valuation  model  incorporates  assumptions  that  market 
participants  would  use  in  estimating  future  net  servicing  income,  such  as  adequate  compensation  for  servicing,  the  discount 
rate, the custodial earnings rate, an inflation rate, ancillary income, prepayment speeds and default rates and losses, with the 
prepayment speed being one of the most sensitive assumptions. Capitalized servicing rights are carried at fair value as of the 
reporting date. Changes to fair value are reported in loan servicing asset revaluation. 

The  Company’s  investment  in  a  loan  is  allocated  between  the  retained  portion  of  the  loan,  the  servicing  asset,  and  the  sold 
portion of the loan on the date the loan is sold. The carrying value of the retained portion of the loan is discounted based in part 
on the estimates derived from the Company’s comparable nonguaranteed loan sales. 

Servicing  fee  income  is  recorded  for  fees  earned  for  servicing  loans.  The  fees  are  based  on  a  contractual  percentage  of  the 
outstanding principal or a fixed amount per loan and are recorded as income when earned. 

Derivative Financial Instruments 

Interest Rate Futures Contracts 

The Company uses exchange-traded interest rate futures contracts to manage interest rate risk that may impact expected gains 
arising from future secondary market loan sales.  Upon entering into a futures contract, the Company is required to pledge to 
the  counterparty  an  amount  of  cash  equal  to  a  certain  percentage  of  the  contract  amount,  also  known  as  an  initial  margin 
deposit.  Subsequent payments, known as variation margin, are made or received by the Company each day to settle the daily 
fluctuations in the fair value of the underlying contract.  As of December 31, 2020, there were no cash margin balances while 
the balance at December 31, 2019 was $2.7 million.  Investments in these derivative contracts are subject to risks that can result 
in a loss of all or part of an investment.  Credit risk is considered low because the counterparties are futures exchanges.  The 
Company  has  not  designated  any  derivative  as  a  hedging  instrument  under  applicable  accounting  guidance.    Changes  in  fair 
value of the derivative contracts is recorded as a component of "net gains on sales of loans" on the consolidated statement of 
income. The Company recognized a loss of $2.6 million, $3.0 million and $68 thousand on the derivative contracts for the years 
ended December 31, 2020, 2019 and 2018, respectively. All derivative contracts were closed out in December 2020.  The total 
notional amount of derivative contracts outstanding was $20.4 million and $40.3 million as of December 31, 2019 and 2018, 
respectively.   The  fair  value  of  the  derivative  contracts  on  the  balance  sheet  date  is  zero  due  to  the  daily  cash  settlement  of 
contracts. 

Equity Warrant Assets 

In connection with negotiated credit facilities and certain other services, the Company may obtain equity warrant assets giving 
the  Company  the  right  to  acquire  stock  in  private  companies  in  certain  verticals.  These  assets  are  held  for  prospective 
investment gains and are not used to hedge any economic risks. Further, the Company does not use other derivative instruments 
to hedge economic risks stemming from equity warrant assets. 

Equity warrant assets in certain private client companies are recorded as derivatives when they contain net settlement terms and 
other  qualifying  criteria  under ASC  815,  Derivatives  and  Hedging.  Equity  warrant  assets  entitle  the  Company  to  purchase  a 
specific number of shares of stock at a specific price within a specific time period, generally 10 years. Certain equity warrant 
assets contain contingent provisions, which adjust the underlying number of shares or purchase price upon the occurrence of 
certain  future  events  to  prevent  dilution  of  the  Company’s  implied  ownership  represented  by  the  warrants.  Certain  warrant 
agreements  contain  net  share  settlement  provisions,  which  permit  the  receipt  of,  upon  exercise,  a  share  count  equal  to  the 
intrinsic value of the warrant divided by the share price (otherwise known as a “cashless” exercise). These equity warrant assets 
are recorded at fair value and are classified as derivative assets, a component of other assets, on the consolidated balance sheet 
at the time they are obtained. 

The grant date fair values of equity warrant assets classified as derivatives received in connection with the issuance of a credit 
facility are deemed to be loan fees and recognized as an adjustment of loan yield through loan interest income. Similar to other 
loan fees, the yield adjustment related to grant date fair value of warrants is recognized over the life of that credit facility. 

102 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Any changes in fair value from the grant date fair value of equity warrant assets classified as derivatives will be recognized as 
increases or decreases to other assets on the consolidated balance sheet and as net gains or losses on derivative instruments, in 
other noninterest income, a component of consolidated net income. When a portfolio company is acquired, the Company may 
exercise these equity warrant assets for shares or cash. 

The  fair  value  of  equity  warrant  assets  classified  as  derivatives  is  reviewed  quarterly  using  a  Black-Scholes  option  pricing 
model. 

 For those equity warrant assets that do not contain net share settlement provisions, the Company considers these to be equity 
investments without readily determinable market values and records the asset at cost, subject to periodic impairment testing. 

Goodwill and Intangible Assets 

Goodwill  is  the  purchase  premium  after  adjusting  for  the  fair  value  of  net  assets  acquired.  Goodwill  is  not  amortized  but  is 
reviewed for potential impairment on an annual basis, or when events or circumstances indicate a potential impairment, at the 
related  reporting  unit  level.  The  goodwill  impairment  test  involves  comparing  the  fair  value  of  the  reporting  unit  with  its 
carrying value, including goodwill. If the fair value of the reporting unit exceeds its carrying value, goodwill of the reporting 
unit is considered not impaired; however, if the carrying value of the reporting unit exceeds its fair value, an impairment charge 
must  be  recorded.   An  impairment  loss  recognized  cannot  exceed  the  amount  of  goodwill  assigned  to  a  reporting  unit. An 
impairment  loss  establishes  a  new  basis  in  the  goodwill  and  subsequent  reversals  of  goodwill  impairment  losses  are  not 
permitted under applicable accounting guidance. 

For  intangible  assets  subject  to  amortization,  the  recoverability  test  is  performed  when  a  triggering  event  occurs  and  an 
impairment  loss  is  recognized  if  the  carrying  value  of  the  intangible  asset  is  not  recoverable  and  exceeds  fair  value.  The 
carrying  value  of  the  intangible  asset  is  considered  not  recoverable  if  it  exceeds  the  sum  of  the  undiscounted  cash  flows 
expected  to  result  from  the  use  of  the  asset.  Intangible  assets  deemed  to  have  indefinite  useful  lives  are  not  subject  to 
amortization. An impairment loss is recognized if the carrying value of the intangible asset with an indefinite life exceeds its 
fair value. 

The  carrying  amounts  and  accumulated  amortization  of  all  intangible  assets  as  of  December  31,  2020  was  $2.2  million  and 
$115 thousand, respectively, all as a result of the JAM acquisition discussed earlier under Business Combinations.  On August 
1, 2018, the Company financed the sale of its entire interest in Reltco for $3.0 million, and as a result had no intangible assets 
as of December 31, 2019 and 2018.  

Impairment related charges  are reflected in a separate line in the income statement.  These impairment charges were related to 
Reltco, and are comprised of the following components: 

Intangible assets 
Goodwill 
Other net asset dispositions 
Contingent consideration liability 
Total impairment expense on goodwill and other intangibles, net 

The Company had no impairment related charges in 2020 or 2019. 

Long-Lived Assets Impairment Evaluation 

   $ 

   $ 

2018 

3,979   
—   
341   
(1,640 ) 
2,680   

The Company evaluates the carrying value of rental equipment and identifiable definite lived intangible assets for impairment 
whenever events or circumstances have occurred that would indicate the carrying amount may not be fully recoverable. A key 
element in determining the recoverability of long-lived assets is the Company’s outlook as to the future market conditions for 
its rental equipment. If the carrying amount is not fully recoverable, an impairment loss is recognized to reduce the carrying 
amount to fair value. The Company determines fair value based upon the condition of the rental equipment and the projected 
net cash flows from its rental and sale considering current market conditions. During the years ended December 31, 2020 and 
2019, and 2018 there were no impairments of long-lived assets. 

103 

 
 
 
 
  
     
  
     
     
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Long -Lived Assets Reclassified to Held for Sale 

During 2020, the Company determined that retention of two of its aircraft was ineffective in serving the needs of an expanding 
nationwide  customer  base.   As  a  result  of  the  determination  to  sell,  the  Company  began  marketing  the  aircraft  for  sale  and 
accordingly reclassified them from premises and equipment, net to other assets.  The total amount reclassified out of premises 
and equipment was $19.2 million and after assessment of fair value $1.3 million of that balance was recognized as impairment 
expense included in other expense line item in the 2020 consolidated statement of income.  Prior to December 31, 2020 one 
aircraft was sold for a minimal incremental loss with one remaining in other assets with a carrying amount of $8.9 million at 
year  end.    Subsequent  to  December  31,  2020,  the  remaining  held  for  sale  aircraft  was  sold  with  a  gain  of  $114  thousand.  
During 2019, an aircraft previously reclassified to held for sale was sold for a gain of $357 thousand.   

Common Stock 

On  June 11,  2014,  the  Company  amended  its  Articles  of  Incorporation  to  create  two  classes  of  common  stock.  These  two 
classes are identified as Class A and Class B for Voting Common Stock and Non-Voting Common Stock, respectively, in the 
accompanying consolidated balance sheet and statement of changes in shareholders’ equity. Voting and Non-Voting Common 
Stock holders have identical rights and privileges, with the exception that Non-Voting Common shares have no voting power 
unless circumstances arise where instances creating the Non-Voting Common Shares are modified in any way that negatively 
impact rights of holder. Stock splits or dividends of Voting and Non-Voting Common Shares shall be in like stock (voting for 
voting and non-voting for non-voting). Any number of Non-Voting Common Stock may be converted to an equal number of 
Voting  Common  Stock  at  the  option  of  the  holder;  provided  that  holder  is  not  the  initial  transferee  or  an  affiliate  of  initial 
transferee. 

During 2020, 1,807,774 shares of Class B common stock (non-voting) were converted to Class A common stock (voting) in 
connection with private sales. This conversion decreased the value of Class B common stock (non-voting) and increased the 
value  of  Class A  common  stock  (voting)  by  $19.1  million.  During  2019,  1,727,999  shares  of  Class  B  common  stock  (non-
voting) were converted to Class A common stock (voting) in connection with private sales. This conversion decreased the value 
of Class B common stock (non-voting) and increased the value of Class A common stock (voting) by $18.3 million. 

Advertising Expense 

Marketing costs are recognized in the month the event or advertisement takes place. These costs are included in advertising and 
marketing expense as presented in the consolidated statements of income. 

Income Taxes 

Income  tax  expense  is  the  total  of  the  current  year  income  tax  due  or  refundable  and  the  change  in  deferred  tax  assets  and 
liabilities (excluding deferred tax assets and liabilities related to business combinations or components of other comprehensive 
income). Deferred tax assets and liabilities are the expected future tax amounts for the temporary differences between carrying 
amounts and tax bases of assets and liabilities, computed using enacted tax rates. The effect of a change in tax rates on deferred 
assets and liabilities is recognized in income taxes during the period that includes the enactment date. A valuation allowance, if 
needed,  reduces  deferred  tax  assets  to  the  expected  amount  more  likely  than  not  to  be  realized.  Realization  of  deferred  tax 
assets is dependent upon the level of historical income, prudent and feasible tax planning strategies, reversals of deferred tax 
liabilities and estimates of future taxable income. 

The  Company  uses  the  flow-through  method  of  accounting  on  investments  that  generate  investment  tax  credits.    Under  this 
method, investment tax credits are recognized as a reduction to income tax expense immediately in the period that the credit is 
generated, to the extent permitted by tax law.  In accounting for any temporary difference that arise, the Company has elected 
the income statement method whereby deferred taxes are adjusted through income tax expense. 

The Company evaluates uncertain tax positions at the end of each reporting period. The Company may recognize the tax benefit 
from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the 
taxing authorities, based on the technical merits of the position. The tax benefit recognized in the financial statements from any 
such  position  is  measured  based  on  the  largest  benefit  that  has  a  greater  than  fifty  percent  likelihood  of  being  realized  upon 
ultimate settlement. For tax positions not meeting the “more likely than not” test, no tax benefit is recorded. Any interest and/or 
penalties related to income taxes are reported as a component of income tax expense.  

104 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Comprehensive Income 

Annual comprehensive income reflects the change in the Company’s equity during the year arising from transactions and events 
other  than  investment  by  and  distributions  to  shareholders.  The  only  components  of  other  comprehensive  income  consist  of 
realized and unrealized gains and losses related to investment securities. 

Stock Compensation Plans 

The Company recognizes compensation cost based on the fair value of the equity or liability instruments issued. The expense 
measures the cost of employee services received in exchange for stock options and restricted stock based on the grant-date fair 
value of the award and recognizes the cost over the vesting period for all awards within an individual grant, including ones with 
graded vesting features. The fair value of the restricted stock awards or units with a market price condition and implied service 
period  are  calculated  using  the  Monte  Carlo  Simulation  method.    The  impact  of  forfeitures  on  stock-based  compensation 
expense is recognized as forfeitures occur.  See Note 12. Benefit Plans for further discussion and detail. 

Fair Value of Financial Instruments 

GAAP defines fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in 
the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the 
measurement  date.  The  Company  determines  the  fair  values  of  its  financial  instruments  based  on  the  fair  value  hierarchy 
established per GAAP which requires an entity to maximize the use of observable inputs and minimize the use of unobservable 
inputs when measuring fair value. See Note 10. Fair Value of Financial Instruments for further discussion and detail. 

Earnings Per Share 

Basic and diluted earnings per share are computed based on the weighted average number of shares outstanding during each 
period. Diluted earnings per share reflects the potential dilution that could occur, upon the exercise of stock options or upon the 
vesting of restricted stock grants, any of which would result in the issuance of common stock that would then be shared in the 
net income of the Company. 

Basic earnings per share: 

Net income 

Weighted-average basic shares outstanding 

Basic earnings per share 
Diluted earnings per share: 

Net income, for diluted earnings per share 
Total weighted-average basic shares outstanding 

Add effect of dilutive stock options and restricted stock grants 

Total weighted-average diluted shares outstanding 

Diluted earnings per share 

Anti-dilutive shares 

2020 

December 31, 
2019 

2018 

   $ 

   $ 

   $ 

   $ 

59,543      $ 
40,677,496        
1.46      $ 

18,034      $ 
40,222,758        
0.45      $ 

51,448   
40,056,230   
1.28   

59,543      $ 
40,677,496        
1,093,754        
41,771,250        
1.43      $ 
2,179        

18,034      $ 
40,222,758        
830,756        
41,053,514        
0.44      $ 
1,071,467        

51,448   
40,056,230   
1,390,520   
41,446,750   
1.24   
1,111,236   

On  January  13,  2021  approximately  200  thousand  restricted  stock  unit  awards  with  market  price  conditions  vested  as  the 
Company's share price satisfied applicable target price criteria.  After net settlement for related tax withholding, the Company 
issued approximately 114 thousand shares. 

105 

 
 
  
  
  
  
  
     
     
  
     
         
         
    
     
     
         
         
    
     
     
     
     
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Revenue Recognition 

The Company offers various services to customers that generate revenue.  The Company does not typically enter into long-term 
revenue  contracts  with  customers,  and  therefore,  does  not  experience  significant  contract  balances.  Incremental  costs  of 
obtaining a contract are expensed when incurred when the amortization period is one year or less.  As of December 31, 2020, 
2019 and 2018, remaining performance obligations consisted primarily of serviced based revenues for contracts with an original 
expected length of two years or less. 

Service based revenues are included in other noninterest income and consist of other recurring revenue streams from services 
provided by the Bank for advisory and successful transactions, GLS to its clients for settlement, accounting and valuation for 
government guaranteed loan sales and holdings, fund investment advisory services performed by Canapi Advisors, investment 
management and financial planning services provided by Live Oak Private Wealth, and administration of trust assets held by 
the Company's trust department.   

Service Based Revenues 

In  addition  to  lending  and  related  activities,  the  Bank’s  specialized  industry  teams  also  provide  advisory  services  to  certain 
Government  Contracting  clients.  Performance  obligations  are  satisfied  over  the  contract  period  and  revenue  is  recognized 
monthly.  Additionally,  the  Bank  may  earn  additional  revenue  under  these  agreements  as  clients  are  awarded  government 
contracts or complete merger & acquisition transactions. 

GLS provides services when requested by clients.  Each requested service represents a specific performance obligation with a 
transaction price outlined by GLS' fee schedule.  Revenue is recognized as the requested services are completed and payment is 
generally received the following month. 

Canapi  Advisors  provides  investment  advisory  services  to  two  financial  technology  venture  funds  where  its  performance 
obligations  are  satisfied  over  time.    Fund  management  fees  are  based  upon  the  contractual  terms  of  the  limited  partnership 
agreements and are recognized as earned over the specified contract period, which is generally equal to the life of the individual 
fund.  Fund  management  fees  are  calculated  as  a  percentage  of  committed  capital,  are  collected  in  advance  and  recognized 
quarterly.  

Live Oak Private Wealth’s investment management and financial planning performance obligations are generally satisfied over 
time.  Fees are recognized quarterly based on the quarter-end market value of the managed assets as valued by the custodian of 
the  customer’s  assets  and  the  applicable  fee  rate.    Payment  is  generally  received  within  a  quarter  of  service  delivery.  The 
Company does not earn performance-based incentives from investment management and financial planning services. Contracts 
with customers may be terminated at any time by either party.  

The  Company’s  trust  department  ceased  operations  in  the  first  quarter  of  2019.    Trust  account  administration  performance 
obligations  were  generally  satisfied  over  time  and  fees  were  recognized  monthly,  based  on  the  month-end  market  value  of 
assets in fiduciary accounts and the applicable fee rate.  Fees were generally received after month-end through a direct charge to 
customers' accounts.  The Company did not earn performance-based incentives from trust account administration services.   

Reclassifications 

Certain reclassification corrections have been made to the prior period’s consolidated financial statements to place them on a 
comparable  basis  with  the  current  year.  Net  income  and  shareholders’  equity  previously  reported  were  not  affected  by  these 
reclassifications.  Current  period  reclassifications  were  primarily  related  to  existing  fair  value  presentation  requirements  for 
loans accounted for under the fair value option. This includes a reclassification of amounts representing the credit component of 
the fair value discount that was previously reported as a component of the allowance for credit losses on loans and leases to be 
reflected directly in loans and leases held for investment on the Company’s consolidated balance sheet.  Amounts reclassified 
from the allowance for credit losses on loans and leases to directly adjust the carrying amount of total loans and leases held for 
investment was $20.0 million and $18.0 million, respectively, as of December 31, 2019 and 2018. In addition, the change in the 
credit component of the fair value discount was previously reported in the provision for loan and lease credit losses while the 
change in the liquidity component of the fair value discount was previously reported in the loan servicing asset revaluation in 
the consolidated statements of income, but both have now been reclassified to net gain (loss) on loans accounted for under the 
fair  value  option.  Amounts  reclassified  from  the  provision  for  loan  and  lease  credit  losses  and  the  loan  servicing  asset 
revaluation  to  net  gain  (loss)  on  loans  accounted  for  under  the  fair  value  option  were  $(4.4)  million  and  $11.8 million, 

106 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

respectively,  for  the  year  ended  December  31,  2019,  and  $(7.5)  million  and  $2.5 million,  respectively,  for  the  year  ended 
December 31, 2018. 

Consolidated Statement of Income for the three months ended 
   December 31, 2019 
Provision for loan and lease credit losses 
Net interest income after provision for loan and lease credit losses 
Loan servicing asset revaluation 
Net gain (loss) on loans accounted for under the fair value option 
Total noninterest income 
Net income 

Consolidated Statement of Income for the twelve months ended 
   December 31, 2019 
Provision for loan and lease credit losses 
Net interest income after provision for loan and lease credit losses 
Loan servicing asset revaluation 
Net gain (loss) on loans accounted for under the fair value option 
Total noninterest income 
Net income 

Consolidated Statement of Cash Flows for the twelve months ended 
   December 31, 2019 
Provision for loan and lease credit losses 
Net decrease in servicing assets 
Change in discount on unguaranteed loans 
Net loss (gain) on loans accounted for under fair value option 
Net cash used by operating activities 
Loan and lease originations and principal collections, net 
Net cash used by investing activities 

Consolidated Statement of Income for the twelve months ended 
   December 31, 2018 
Provision for loan and lease credit losses 
Net interest income after provision for loan and lease credit losses 
Loan servicing asset revaluation 
Net gain (loss) on loans accounted for under the fair value option 
Total noninterest income 
Net income 

Consolidated Statement of Cash Flows for the twelve months ended 
   December 31, 2018 
Provision for loan and lease credit losses 
Net decrease in servicing assets 
Change in discount on unguaranteed loans 
Net loss (gain) on loans accounted for under fair value option 
Net cash provided by operating activities 
Loan and lease originations and principal collections, net 
Net cash used by investing activities 

   As Reported 

  Reclassifications       As Reclassified    

   $ 

   $ 

   $ 

   $ 

   $ 

6,208      $ 
31,803        
(1,304 )      
—        
21,524        
6,832        

(1,399 )    $ 
1,399        
(2,831 )      
1,432        
(1,399 )      
—        

4,809   
33,202   
(4,135 ) 
1,432   
20,125   
6,832   

19,573      $ 
120,509        
(4,812 )      
—        
67,880        
18,034        

(4,361 )    $ 
4,361        
(11,769 )      
7,408        
(4,361 )      
—        

15,212   
124,870   
(16,581 ) 
7,408   
63,519   
18,034   

19,573      $ 
12,276        
(9,270 )      
—        
(493,925 )      
(505,848 )      
(673,164 )      

(4,361 )    $ 
—        
9,270        
(7,408 )      
(2,499 )      
2,499        
2,499        

15,212   
12,276   
—   
(7,408 ) 
(496,424 ) 
(503,349 ) 
(670,665 ) 

13,058      $ 
94,985        
(18,765 )      
—        
103,765        
51,448        

(7,500 )    $ 
7,500        
(2,459 )      
(5,041 )      
(7,500 )      
—        

5,558   
102,485   
(21,224 ) 
(5,041 ) 
96,265   
51,448   

13,058      $ 
4,657        
2,768        
—        
11,521        
(445,643 )      
(850,585 )      

(7,500 )    $ 
—        
(2,768 )      
5,041        
(5,227 )      
5,227        
5,227        

5,558   
4,657   
—   
5,041   
6,294   
(440,416 ) 
(845,358 ) 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Change to loan and lease classes 

As a result of the increase in number and diversification of the industry verticals that the Company serves, management also 
made changes effective in the second quarter of 2020 to the loan and lease classes used in the credit quality disclosures in Note 
3. Loans and leases are now grouped in one of the following classes (also referred to as divisions): Small Business Banking, 
Specialty  Lending,  or  Paycheck  Protection  Program.  Small  Business  Banking  includes  loans  to  customers  in  verticals  that 
generally  have  traditional  loan  structures.  Specialty  Lending  includes  loans  to  customers  in  verticals  that  generally  have 
atypical  ownership  structures  as  well  as  complex  collateral  arrangements,  underwriting  requirements,  and  servicing  needs. 
Paycheck Protection Program (“PPP”) includes all loans originated under the PPP pursuant to the Coronavirus Aid, Relief, and 
Economic Security Act’s (“CARES Act”) economic relief program and carry a 100% government guarantee.  These loan and 
lease classes were determined based on industry risk characteristics and management’s method for monitoring credit risk and 
managing those lending divisions. There were no changes to the Company’s portfolio segments. 

Recent Accounting Pronouncements 

The  following  is  a  summary  of  recent  authoritative  pronouncements  that  could  impact  the  accounting,  reporting,  and/or 
disclosure of financial information by the Company. 

In  August  2018,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  ASU  No.  2018-13,  “Fair  Value  Measurement 
(Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement” (“ASU 2018-13”). 
ASU 2018-13 removes, modifies and adds certain fair value disclosure requirements on fair value measurements. The Company 
adopted the standard on January 1, 2020 with no material effect on its consolidated financial statements. 

In August 2018, the FASB issued ASU No. 2018-15, “Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-
40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract” 
(“ASU  2018-15”).  ASU  2018-15  aligns  the  requirements  for  capitalizing  implementation  costs  incurred  in  a  hosting 
arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain 
internal-use  software.  The  Company  adopted  the  standard  on  January  1,  2020  with  no  material  effect  on  its  consolidated 
financial statements. 

In March 2019, the FASB issued ASU No. 2019-01, “Leases (Topic 842): Codification Improvements” (“ASU 2019-01”). ASU 
2019-01 provides updates to Topic 842 including: (i) guidance on how to determine fair value of leased items for lessors who 
are  not  dealers  or  manufacturers,  (ii)  cash  flow  presentation  for  lessors  of  sales-type  and  direct  financing  leases  and  (iii) 
clarifies  certain  transition  disclosures. The  Company  adopted  the  standard  on  January  1,  2020  with  no  material  effect  on  its 
consolidated financial statements.  

In April  2019,  the  FASB  issued ASU  No.  2019-04,  “Codification  Improvements  to  Topic  326,  Financial  Instruments-Credit 
Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments” (“ASU 2019-04”). ASU 2019-04 provides 
clarification and minor improvements related to ASU 2016-01 “Financial Instruments - Overall (Subtopic 825-10): Recognition 
and Measurement of Financial Assets and Financial Liabilities,” ASU 2016-13 “Financial Instruments – Credit Losses (Topic 
326):  Measurement  of  Credit  Losses  on  Financial  Instruments”  and  ASU  2017-12 “Derivatives  and  Hedging  (Topic  815)  - 
Targeted Improvements to Accounting for Hedging Activities.” The Company adopted the standard on January 1, 2020 with no 
material effect on its consolidated financial statements. 

In January 2020, the FASB issued ASU No. 2020-01, “Investments-Equity Securities (Topic 321), Investments-Equity Method 
and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815)-Clarifying the Interactions between Topic 321, Topic 
323, and Topic 815” (“ASU 2020-01”).  ASU 2020-01 clarifies the interaction between accounting standards related to equity 
securities, equity method investments, and certain derivatives including accounting for the transition into and out of the equity 
method  and  measuring  certain  purchased  options  and  forward  contracts  to  acquire  investments.  The  amendments  in  this 
standard will be effective for the Company on January 1, 2021. The Company does not expect this standard to have a material 
effect on its consolidated financial statements. 

In March  2020,  the  FASB  issued  ASU  No.  2020-03,  “Codification  Improvements  to  Financial  Instruments”  (“ASU  2020-
03”).  The  amendments  represent  clarification  and  improvements  to  the  codification  and  correct  unintended  application. This 
standard  was  effective  immediately  upon  issuance  and  its  adoption  did  not  have  a  material  effect  on  the  Company’s 
consolidated financial statements. 

108 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

In  March  2020,  the  FASB  issued  ASU  No.  2020-04  “Reference  Rate  Reform  (Topic  848):  Facilitation  of  the  Effects  of 
Reference  Rate  Reform  on  Financial  Reporting”  (“ASU  2020-04”).  ASU  2020-04  provides  optional  guidance  for  a  limited 
period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial 
reporting. The amendments are effective for the Company as of March 12, 2020 through December 31, 2022. The Company 
does not believe this standard will have a material impact on its consolidated financial statements. 

Note 2. Securities 

Available-for-Sale  

The carrying amount of securities and their approximate fair values are reflected in the following table: 

December 31, 2020 
US government agencies 
Mortgage-backed securities 
Municipal bonds 

Total 

December 31, 2019 
US treasury securities 
US government agencies 
Mortgage-backed securities 
Municipal bond 

Total 

Amortized 
Cost 

Unrealized 
Gains 

Unrealized 
Losses 

Fair 
Value 

15,440      $ 
703,092        
3,267   
721,799   

  $ 

479   
28,302   
462   
29,243   

  $ 

  $ 

—   
940   
4   
944   

  $ 

  $ 

15,919   
730,454   
3,725   
750,098   

4,988      $ 
22,444        
488,694        
8,493        
524,619      $ 

  $ 

27   
335   
15,530        
469        
16,361      $ 

—      $ 
—   
927        
8        
935      $ 

5,015   
22,779   
503,297   
8,954   
540,045   

   $ 

   $ 

   $ 

   $ 

During the year ended December 31, 2020, seven securities totaling $12.8 million matured and twenty securities totaling $29.6 
million were sold resulting in a net gain of $1.9 million, which consisted of $2.0 million gross realized gains and $136 thousand 
gross realized losses. During the year ended December 31, 2019, eleven securities totaling $36.2 million were sold resulting in 
a net gain of $620 thousand, which consisted entirely of gross realized gains. There were no sales of securities during the year 
ended December 31, 2018. 

The following tables show gross unrealized losses and fair value, aggregated by investment category and length of time that the 
individual securities have been in a continuous unrealized loss position. 

December 31, 2020 
Mortgage-backed securities 
Municipal bonds 

Total 

December 31, 2019 
Mortgage-backed securities 
Municipal bond 

Total 

   Less Than 12 Months 

Fair 
Value 

Unrealized 
Losses 

12 Months or More 
Fair 
Value 

Unrealized 
Losses 

  $ 156,904     $ 
—       
  $ 156,904     $ 

917     $ 
—       
917     $ 

1,853     $ 
96       
1,949     $ 

Unrealized 
Losses 

Total 

Fair 
Value 
23     $ 158,757     $ 
4       
96       
27     $ 158,853     $ 

   Less Than 12 Months 

Fair 
Value 

Unrealized 
Losses 

12 Months or More 
Fair 
Value 

Unrealized 
Losses 

Total 

Unrealized 
Losses 

  $  42,835     $ 
—       
  $  42,835     $ 

460     $  36,518     $ 
—       
92       
460     $  36,610     $ 

Fair 
Value 
467     $  79,353     $ 
92       
475     $  79,445     $ 

8       

940   
4   
944   

927   
8   
935   

At  December 31,  2020,  there  were  three  residential  mortgage-backed  securities  and  one  municipal  bond  in  unrealized  loss 
positions  for  greater  than  12  months  and  twenty-one  residential  mortgage-backed  securities and  eight  commercial  mortgage-
backed  securities in unrealized loss positions for less than 12 months.  Unrealized losses at December 31, 2019 consisted of 
twenty-two  residential  mortgage-backed  securities  and  one  municipal  bond  for  greater  than  12  months  and  ten  residential 
mortgage-backed  securities,  and  ten  commercial  mortgage-backed  securities  in  unrealized  loss  positions  for  less  than  12 
months.   

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

These unrealized losses are primarily the result of volatility in the market and are related to market interest rates. Since none of 
the  unrealized  losses  relate  to  marketability  of  the  securities  or  the  issuer’s  ability  to  honor  redemption  obligations,  and  the 
Company has the intent and ability to hold these securities until they recover their value, none of the securities are deemed to be 
impaired. 

All  residential  mortgage-backed  securities  in  the  Company’s  portfolio  at  December 31,  2020  and  2019  were  backed  by  US 
government sponsored enterprises (“GSEs”). 

The following is a summary of investment securities by maturity: 

US government agencies 
Within one year 
One to five years 
Five to ten years 

Total 

Mortgage-backed securities 

One to five years 
Five to ten years 
After 10 years 
Total 

Municipal bonds 
After 10 years 
Total 

Total 

December 31, 2020 
Available-for-sale 

Amortized 
cost 

Fair 
value 

   $ 

  $ 

4,999   
7,515   
2,926   
15,440   

7,934   
202,991   
492,167   
703,092   

3,267   
3,267   

5,041   
7,779   
3,099   
15,919   

8,381   
218,849   
503,224   
730,454   

3,725   
3,725   

   $ 

721,799   

  $ 

750,098   

The table above reflects contractual maturities. Actual results will differ as the loans underlying the mortgage-backed securities 
may repay sooner than scheduled.  

There were no investment securities pledged at December 31, 2020 or 2019. 

Other  

Other  investments,  largely  comprised  of  non-marketable  equity  investments,  are  generally  accounted  for  under  the  equity 
method or “equity security” accounting.  The below tables provide additional information related to investments accounted for 
under these two methods.  

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Equity Method Accounting 

The carrying amount and ownership percentage of each equity method investment at December 31, 2020 and 2019 is reflected 
in the following table: 

Apiture, Inc. 
Canapi Ventures SBIC Fund, LP (1) (3) 
Canapi Ventures Fund, LP (2) (3) 
Other fintech investments in private companies (4) 
Other (5) 
Total 

   Amount 
  $ 

2020 
     Ownership %   

   Amount 

2019 
     Ownership %   

53,344       
14,843       
1,686       
1,634     
6,421     
77,928       

39.1 %   $ 
3.1 %     
1.5 %     
Various        
Various        
       $ 

64,741       
15,227       
1,689       
4,495     

—       
86,152       

47.2 % 
3.1 % 
3.3 % 

Various   
—   

  $ 

(1)  Includes unfunded commitments of $11.3 million and $14.8 million as of December 31, 2020 and 2019, respectively.  
(2)  Includes unfunded commitments of $1.0 million and $1.5 million as of December 31, 2020 and 2019, respectively.   
(3)  Investee is accounted for under equity method due to the Company's participation as an investment advisor.  
(4)  Other fintech investments include Finxact, LLC, Payrailz, Inc. and Kwipped, Inc. 
(5)  Includes unfunded commitments of $2.9 million at December 31, 2020. 

Equity Security Accounting 

The carrying amount of the Company’s investments in non-marketable equity securities with no readily determinable fair value 
and  amounts  recognized  in  earnings  for  the  year  ended  December  31,  2020,  and  on  a  cumulative  basis  is  reflected  in  the 
following table: 

Carrying value (1) 
Carrying value adjustments: 
Impairment 
Upward changes for observable prices 
Downward changes for observable prices 

Net upward change 

(1)  Includes $522 thousand in unfunded commitments. 

As of and for the 
year ended 
December 31, 2020    

Amount 

  $ 

31,146        

Cumulative 
Adjustments 

—      $ 
14,558        
—        
14,558      $ 

—   
18,272   
(86 ) 
18,186   

   $ 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 3. Loans and Leases Held for Investment and Credit Quality 

Loan and Lease Portfolio Segments & Classes 

The following describes the risk characteristics relevant to each of the portfolio segments.  

Commercial and Industrial 

Commercial  and  industrial  loans  (C&I)  receive  similar  underwriting  treatment  as  commercial  real  estate  loans  in  that  the 
repayment source is analyzed to determine its ability to meet cash flow coverage requirements as set forth by Bank policies. 
Repayment of the Bank’s C&I loans generally comes from the generation of cash flow as the result of the borrower’s business 
operations. This business cycle itself brings a certain level of risk to the portfolio. In some instances, these loans may carry a 
higher  degree  of  risk  due  to  a  variety  of  reasons  –  illiquid  collateral,  specialized  equipment,  highly  depreciable  assets, 
uncollectable  accounts  receivable,  revolving  balances,  or  simply  being  unsecured.  As  a  result  of  these  characteristics,  the 
government guarantee on these loans is an important factor in mitigating risk. The Bank’s lease portfolio is included in the C&I 
segment. 

Construction and Development 

Construction  and  development  loans  are  for  the  purpose  of  acquisition  and  development  of  land  to  be  improved  through  the 
construction of commercial buildings. Such loans are usually paid off through the conversion to permanent financing for the 
long-term benefit of the borrower’s ongoing operations. At the completion of the project, if the loan is converted to permanent 
financing or if scheduled loan amortization begins, it is then reclassified to the Commercial Real Estate segment. Underwriting 
of construction and development loans typically includes analysis of not only the borrower’s financial condition and ability to 
meet the required debt obligations, but also the general market conditions associated with the area and type of project being 
funded. 

Commercial Real Estate 

Commercial  real  estate  loans  are  extensions  of  credit  secured  by  owner  occupied  and  non-owner  occupied  collateral. 
Underwriting generally involves intensive analysis of the financial strength of the borrower and guarantor, liquidation value of 
the  subject  collateral,  the  associated  unguaranteed  exposure,  and  any  available  secondary  sources  of  repayment,  with  the 
greatest emphasis given to a borrower’s capacity to meet cash flow coverage requirements as set forth by Bank policies. Such 
repayment of owner occupied loans is commonly derived from the successful ongoing operations of the business occupying the 
property. These typically include small businesses and professional practices. 

Commercial Land 

Commercial  land  loans  are  extensions  of  credit  secured  by  farmland.  Such  loans  are  often  for  land  improvements  related  to 
agricultural endeavors that may include construction of new specialized facilities. These loans are usually repaid through the 
conversion  to  permanent  financing,  or  if  scheduled  loan  amortization  begins,  for  the  long-term  benefit  of  the  borrower’s 
ongoing operations. Underwriting generally involves intensive analysis of the financial strength of the borrower and guarantor, 
liquidation  value  of  the  subject  collateral,  the  associated  unguaranteed  exposure,  and  any  available  secondary  sources  of 
repayment, with the greatest emphasis given to a borrower’s capacity to meet cash flow coverage requirements as set forth by 
Bank policies. 

The loan and lease portfolio is further grouped into one of the following classes (also referred to as divisions): Small Business 
Banking, Specialty Lending, or Paycheck Protection Program. Small Business Banking includes loans to customers in verticals 
that generally have traditional loan structures. Specialty Lending includes loans to customers in verticals that generally have 
atypical  ownership  structures  as  well  as  complex  collateral  arrangements,  underwriting  requirements,  and  servicing  needs. 
Paycheck Protection Program (“PPP”) includes all loans originated under the PPP pursuant to the Coronavirus Aid, Relief, and 
Economic Security Act’s (“CARES Act”) economic relief program and carry a 100% government guarantee. These loans and 
lease classes were determined based on industry risk characteristics and management’s method for monitoring credit risk and 
managing those lending divisions. 

112 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Each loan and lease is assigned a risk grade during the origination and closing process based on the Credit Quality Indicators 
described below. 

Past Due Loans and Leases 

Loans and leases are considered past due if the required principal and interest payments have not been received as of the date 
such payments were due. Loans and leases less than 30 days past due and accruing are included within current loans and leases 
shown below. The following tables show an age analysis of past due loans and leases as of the dates presented. 

Current or 
Less than 30 
Days Past 
Due 

30-89 Days 
Past Due      

90 Days or 
More Past 
Due 

Total Past 
Due 

Loans 
Accounted 
for Under 
the Fair 
Value 

Option(2)      

Total 
Carried at 
Amortized 
Cost(1) 

Total Loans 
and Leases    

  $  695,090     $  10,341     $  10,765     $  21,106     $  716,196     $ 308,341     $ 1,024,537   
337         342,289         71,090         413,379   
     341,952        
—        1,528,180   
—        1,528,180        
    1,528,180        
    2,565,222         10,678         10,765         21,443        2,586,665         379,431       2,966,096   

337        
—        

—        
—        

     183,087        
88,890        
     271,977       

—        
—        
—        

—        
3,723        
3,723        

—         183,087        
92,613        
3,723        
3,723         275,700        

—         183,087   
92,613   
—        
—         275,700   

     987,358        
     148,264        
    1,135,622        

8,609         12,339         999,697         321,352        1,321,049   
3,730        
7,067         155,331         20,317         175,648   
1,693        
5,374        
9,104         10,302         19,406        1,155,028         341,669       1,496,697   

December 31, 2020 
Commercial & Industrial 
Small Business Banking 
Specialty Lending 
Paycheck Protection Program 

Total 

Construction & Development 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 
Net deferred (fees) costs 
Loan and Leases, Net of unearned      

—       
—       

2,243         331,881         94,274        426,155   
     329,638       
2,243        331,881        94,274        426,155   
     329,638       
  $ 4,302,459      $  19,782      $  27,033      $  46,815      $ 4,349,274      $ 815,374     $ 5,164,648   
      $ 
(19,566 ) 
      $ 5,145,082   

2,243       
2,243       

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

December 31, 2019 
Commercial & Industrial 
Small Business Banking 
Specialty Lending 

Total 

Construction & Development 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 
Net deferred (fees) costs 
Loan and Leases, Net of unearned 

Current or 
Less than 30 
Days Past 
Due 

30-89 Days 
Past Due      

90 Days or 
More Past 
Due 

Total Past 
Due 

Loans 
Accounted 
for Under 
the Fair 
Value 

Option(2)      

Total 
Carried at 
Amortized 
Cost(1) 

Total Loans 
and Leases    

  $  374,283     $ 
     166,710        
     540,993        

7,363     $ 
532        
7,895        

4,577     $  11,940     $  386,223     $ 275,269     $  661,492   
1,308         168,018         58,044         226,062   
5,353         13,248         554,241         333,313        887,554   

776        

     302,470        
44,848        
     347,318       

—        
—        
—        

—        
—        
—        

—         302,470        
44,848        
—        
—         347,318        

—         302,470   
44,848   
—        
—         347,318   

     525,858        
     121,191        
     647,049        

7,210        
1,849        
9,059        

5,586         12,796         538,654         358,359         897,013   
1,849         123,040         27,291         150,331   
5,586         14,645         661,694         385,650       1,047,344   

—        

—       
—       

     234,133       
—         234,133         105,557        339,690   
—        234,133        105,557        339,690   
     234,133       
  $ 1,769,493      $  16,954      $  10,939      $  27,893      $ 1,797,386      $ 824,520     $ 2,621,906   
     $ 
5,380   
       $ 2,627,286   

—       
—       

(1)  Total loans and leases include $2.61  billion of U.S. government guaranteed loans as of December 31, 2020, of which $12.9 
million is greater than 90 days past due, $16.7 million is 30-89 days past due and $2.58 billion is included in current loans 
and leases as presented above. As of December 31, 2019, total loans and leases include $622.6 million of U.S. government 
guaranteed loans, of which $6.4 million is greater than 90 days past due, $13.6 million is 30-89 days past due and $602.6 
million is included in current loans and leases as presented above. 

(2)  The Company measures the carrying value of the retained portion of loans sold at fair value under ASC 825-10. See Note 

10. Fair Value of Financial Instruments for additional information. 

Credit Quality Indicators 

The Bank uses internal loan and lease reviews to assess the performance of individual loans and leases. An independent review 
of  the  loan  and  lease  portfolio  is  performed  annually  by  an  external  firm.  The  goal  of  the  Bank’s  annual  review  of  each 
borrower’s financial performance is to validate the adequacy of the risk grade assigned. 

The Bank uses a grading system to rank the quality of each loan and lease. The grade is periodically evaluated and adjusted as 
performance dictates. Loan and lease grades 1 through 4 are passing grades and grade 5 is special mention. Collectively, grades 
6  through  8  represent  classified  loans  and  leases  in  the  Bank’s  portfolio. The  following  guidelines  govern  the  assignment  of 
these risk grades: 

Exceptional (1 Rated): These loans and leases are of the highest quality, with strong, well-documented sources of repayment. 
These loans and leases will typically have multiple demonstrated sources of repayment with no significant identifiable risk to 
collection,  exhibit  well-qualified  management,  and  have  liquid  financial  statements  relative  to  both  direct  and  indirect 
obligations. 

Quality (2 Rated): These loans and leases are of very high credit quality, with strong, well-documented sources of repayment. 
These  loans  and  leases  exhibit  very  strong,  well  defined  primary  and  secondary  sources  of  repayment,  with  no  significant 
identifiable risk of collection and have internally generated cash flow that more than adequately covers current maturities of 
long-term debt. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Satisfactory (3 Rated): These loans and leases exhibit satisfactory credit risk and have excellent sources of repayment, with no 
significant identifiable risk of collection. These loans and leases have documented historical cash flow that meets or exceeds 
required  minimum  Bank  guidelines,  or  that  can  be  supplemented  with  verifiable  cash  flow  from  other  sources.  They  have 
adequate  secondary  sources  to  liquidate  the  debt,  including  combinations  of  liquidity,  liquidation  of  collateral,  or  liquidation 
value to the net worth of the borrower or guarantor. 

Acceptable (4 Rated): These loans and leases show signs of weakness in either adequate sources of repayment or collateral but 
have demonstrated mitigating factors that minimize the risk of delinquency or loss. These loans and leases may have unproved, 
insufficient  or  marginal  primary  sources  of  repayment  that  appear  sufficient  to  service  the  debt  at  this  time.  Repayment 
weaknesses  may  be  due  to  minor  operational  issues,  financial  trends,  or  reliance  on  projected  performance.  They  may  also 
contain marginal or unproven secondary sources to liquidate the debt, including combinations of liquidation of collateral and 
liquidation value to the net worth of the borrower or guarantor. 

Special  mention  (5  Rated):  These  loans  and  leases  show  signs  of  weaknesses  in  either  adequate  sources  of  repayment  or 
collateral. These loans and leases may contain underwriting guideline tolerances and/or exceptions with no mitigating factors; 
and/or instances where adverse economic conditions develop subsequent to origination that do not jeopardize liquidation of the 
debt but substantially increase the level of risk. 

Substandard  (6  Rated):  Loans  and  leases  graded  Substandard  are  inadequately  protected  by  current  sound  net  worth,  paying 
capacity of the obligor, or pledged collateral. Loans and leases classified as Substandard must have a well-defined weakness or 
weaknesses that jeopardize the liquidation of the debt; are characterized by the distinct possibility that the Bank will sustain 
some loss if the deficiencies are not corrected. These loans and leases are consistently not meeting the repayment schedule. 

Doubtful (7 Rated): Loans and leases graded Doubtful have all the weaknesses inherent in those classified as Substandard, plus 
the  added  characteristic  that  the  weaknesses  make  collection  or  liquidation  in  full  on  the  basis  of  currently  existing  facts, 
conditions, and values highly questionable and improbable. The ability of the borrower to service the debt is extremely weak, 
overdue status is constant, the debt has been placed on non-accrual status, and no definite repayment schedule exists. Once the 
loss position is determined, the amount is charged off. 

Loss (8 Rated): Loss rated loans and leases are considered uncollectible and of such little value that their continuance as assets 
is not warranted. This classification does not mean that the asset has absolutely no recovery or salvage value, but rather that it is 
not practical or desirable to defer writing off this credit even though partial recovery may be affected in the future.  

115 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following tables present credit quality indicators by portfolio class: 

Term Loans and Leases Amortized Cost Basis by 
Origination Year 

2020 

2019 

2018 

2017 

2016 

     Prior 

Revolving 
Loans 
Amortized 
Cost Basis     

Revolving 
Loans 
Converted 
to Term       Total(1,2) 

  $  724,506     $ 475,593     $ 287,712     $ 230,653     $ 159,877     $ 59,065     $  32,373     $  1,392     $ 1,971,171   
212        200,222   
59,468   
209       
     740,667       544,164       365,208       290,221       182,504       71,149        35,135        1,813       2,230,861   

16,080        59,595        62,857        44,478        11,203        3,666        2,131       
631       
8,976        14,639        15,090        11,424        8,418       

81       

     296,537        96,553        48,930        40,626       
2,752        18,718       
6,379       
—       
8,635       
—       
     304,209       102,932        60,317        59,344       

7,672       
—       

—        —        55,229       
—        —        1,711       
5,782        —       
77       
5,782        —        57,017       

632        538,507   
37,232   
—       
14,494   
—       
632        590,233   

—       1,528,180   
    1,528,180       
—   
—       
—       
—   
—       
—       
    1,528,180       
—       1,528,180   
  $ 2,573,056     $ 647,096     $ 425,525     $ 349,565     $ 188,286     $ 71,149     $  92,152     $  2,445     $ 4,349,274   

—        —       
—        —       
—        —       
—        —       

—       
—       
—       
—       

—       
—       
—       
—       

—       
—       
—       
—       

—       
—       
—       
—       

Total(1),(2) 

1,361,220   
63,015   
37,249   
1,461,484   

307,098   
26,497   
2,307   
335,902   
1,797,386   

   $ 

   $ 

December 31, 2020 
Small Business Banking 
   Risk Grades 1 - 4 
   Risk Grade 5 
   Risk Grades 6 - 8 

Total 
Specialty Lending 

   Risk Grades 1 - 4 
   Risk Grade 5 
   Risk Grades 6 - 8 

Total 

Paycheck Protection Program 

   Risk Grades 1 - 4 
   Risk Grade 5 
   Risk Grades 6 - 8 

Total 

Total 

December 31, 2019 
Small Business Banking 
   Risk Grades 1 - 4 
   Risk Grade 5 
   Risk Grades 6 - 8 

Total 
Specialty Lending 

   Risk Grades 1 - 4 
   Risk Grade 5 
   Risk Grades 6 - 8 

Total 

Total 

(1)  Total loans and leases include $2.61 billion of U.S. government guaranteed loans as of December 31, 2020, segregated by 
risk grade as follows: Risk Grades 1 – 4 = $2.44 billion, Risk Grade 5 = $128.0 million, Risk Grades 6 – 8 = $40.9 million. 
As of December 31, 2019, total loans and leases include $622.6 million of U.S. government guaranteed loans, segregated 
by risk grade as follows: Risk Grades 1 – 4 = $556.8 million, Risk Grade 5 = $42.7 million, Risk Grades 6 – 8 = $23.1 
million. 

(2)  Excludes $815.4 million and $824.5 million of loans accounted for under the fair value option as of December 31, 2020 

and December 31, 2019, respectively. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Nonaccrual Loans and Leases 

Loans and leases that become 90 days delinquent, or in cases where there is evidence that the borrower’s ability to make the 
required  payments  is  impaired,  are  placed  in  nonaccrual  status  and  interest  accrual  is  discontinued.  If  interest  on  nonaccrual 
loans  and  leases  had  been  accrued  in  accordance  with  the  original  terms,  interest  income  would  have  increased  by 
approximately  $1.9  million,  $1.2  million  and  $646  thousand  for  the  years  ended  December 31,  2020,  2019,  and  2018, 
respectively. All nonaccrual loans and leases are included in the held for investment portfolio. 

Nonaccrual loans and leases as of December 31, 2020 and December 31, 2019 are as follows: 

December 31, 2020 
Commercial & Industrial 
Small Business Banking 

Total 

Construction & Development 

Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 

December 31, 2019 
Commercial & Industrial 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 

Loan and 
Lease 
Balance(1) 

Guaranteed 
Balance 

Unguaranteed 
Balance 

Unguaranteed 
Exposure with 
No ACL 

   $ 

17,992      $ 
17,992        

12,046      $ 
12,046   

5,946      $ 
5,946   

3,723        
3,723        

—   
—   

3,723   
3,723   

15,085        
7,068        
22,153        

6,725        
5,533   
12,258   

8,360        
1,535   
9,895   

2,242        
2,242        
46,110      $ 

1,728        
1,728        
26,032      $ 

514        
514        
20,078      $ 

   $ 

—   
—   

3,723   
3,723   

5,327   
—   
5,327   

—   
—   
9,050   

Loan and Lease 
Balance(1) 

Guaranteed 
Balance 

Unguaranteed 
Exposure 

   $ 

6,162      $ 
776        
6,938        

8,245        
8,245        

5,399      $ 
157        
5,556        

4,130        
4,130        

6,756        
6,756        
21,939      $ 

5,028        
5,028        
14,714      $ 

   $ 

763   
619   
1,382   

4,115   
4,115   

1,728   
1,728   
7,225   

(1)  Excludes nonaccrual loans accounted for under the fair value option. See Note 10. Fair Value of Financial Instruments for 

additional information. 

117 

 
 
  
    
  
  
  
  
  
     
         
         
         
    
     
    
    
     
         
    
    
    
    
    
     
    
    
     
    
    
     
         
    
    
    
    
    
     
     
    
    
     
    
    
     
         
         
         
    
     
     
 
  
     
  
  
  
     
         
         
    
     
     
     
         
         
    
     
     
     
         
         
    
     
     
 
 
 
 
 
 
 
 
 
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following table presents the amortized cost basis of collateral-dependent loans and leases which are individually evaluated 
to determine expected credit losses, as of December 31, 2020: 

December 31, 2020 
Commercial & Industrial 
Small Business Banking 

Total 

Construction & Development 

Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 

   Total Collateral Dependent Loans 

Unguaranteed Portion 

Real 
Estate 

Business 
Assets 

      Other 

Real 
Estate 

Business 
Assets 

      Other 

Allowance 
for Credit 
Losses 

  $  1,279      $  9,440     $ 
     1,279         9,440       

197     $ 
197       

531      $  4,077     $ 
531         4,077       

66     $  1,281   
66        1,281   

     3,767        
     3,767        

—        
—       

—        3,767        
—        3,767        

     11,568        
     13,196        
     24,764        

258        
—        
258       

332        6,873        
—        7,663        
332        14,536        

—        
—       

9        
—        
9       

—        
—       

335        
—        
335       

—   
—   

175   
23   
198   

—       
     2,263        
     2,263        
—       
  $  32,073      $  9,698     $ 

—       
534        
—       
—       
534        
—       
529     $  19,368      $  4,086     $ 

302   
—       
—       
302   
401     $  1,781   

118 

 
 
  
    
  
  
     
     
     
     
  
    
         
        
        
         
        
        
    
    
         
         
        
         
         
         
    
    
         
        
        
         
        
        
    
    
         
        
        
         
        
        
    
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Allowance for Credit Losses – Loans and Leases 

On January 1, 2020 the Company adopted ASC 326. Upon adoption, the Company maintains the ACL at levels management 
believes represents the future expected credit losses in the loan and lease portfolios as of the balance sheet date. See Note 1. 
Organization and Summary of Significant Accounting Policies for a description of the methodologies used to estimate credit 
losses under ASC 326 and, for prior periods, ASC 405 and ASC 310. 

The following tables detail activity in the allowance for credit losses for the periods presented: 

December 31, 2020 
Beginning Balance, prior to adoption of ASC 326 
Impact of adopting ASC 326 
Charge offs 
Recoveries 
Provision 
Ending Balance 

December 31, 2019 
Beginning Balance 
Charge offs 
Recoveries 
Provision 
Ending Balance 

December 31, 2018 
Beginning Balance 
Charge offs 
Recoveries 
Provision 
Ending Balance 

Commercial 
& Industrial     

Construction & 
Development      

Commercial 
Real Estate      

Commercial 
Land 

Total 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

15,757     $ 
(4,561 )     
(4,401 )     
84       
20,062       
26,941     $ 

6,524     $ 
(887 )     
246       
9,874       
15,757     $ 

4,007     $ 
(1,073 )     
120       
3,470       
6,524     $ 

8,427     $ 
2,732     $ 
1,916        
1,131        
(10,347 )      
—        
28       
—        
1,800        
18,124       
5,663     $  18,148     $ 

1,318     $ 
193        
(644 )      
15       
672       
1,554     $ 

28,234   
(1,321 ) 
(15,392 ) 
127   
40,658   
52,306   

2,042     $ 
—       
—       
690       
2,732     $ 

5,259     $ 
(615 )     
18       
3,765       
8,427     $ 

607     $ 
(173 )     
1       
883       
1,318     $ 

14,432   
(1,675 ) 
265   
15,212   
28,234   

2,030     $ 
—       
—       
12       
2,042     $ 

3,509     $ 
(194 )     
30       
1,914       
5,259     $ 

445     $ 
—       
—       
162       
607     $ 

9,991   
(1,267 ) 
150   
5,558   
14,432   

The  following  tables  detail  the  recorded  allowance  for  credit  losses  and  the  investment  in  loans  and  lease  related  to  each 
portfolio segment, disaggregated on the basis of impairment evaluation methodology: 

December 31, 2019 
Allowance for credit losses: 

Loans and leases individually evaluated for 
   impairment 
Loans and leases collectively evaluated for 
   impairment 

Total allowance for credit losses 
Loans and Leases Receivable 1: 

Loans and leases individually evaluated for 
   impairment 
Loans and leases collectively evaluated for 
   impairment 

Total loans and leases receivable 

Commercial 
& Industrial      

Construction 
& 

Development      

Commercial 
Real Estate       

Commercial 
Land 

      Total(1)(2) 

  $ 

3,989     $ 

17     $ 

2,067     $ 

748     $ 

6,821   

11,768       
15,757     $ 

2,715       
2,732     $ 

6,360       
8,427     $ 

570       
1,318     $ 

21,413   
28,234   

  $ 

  $ 

14,052     $ 

719     $ 

25,389     $ 

17,347     $ 

57,507   

     540,189        346,599        636,305        216,786       1,739,879   
  $  554,241     $  347,318     $  661,694     $  234,133     $ 1,797,386   

(1)  As  of  December 31,  2019,  loans  and  leases  receivable  includes  $622.6  million  of  U.S.  government  guaranteed  loans,  of 

which $36.0 million are considered impaired. 

(2)  Loans and leases receivable exclude $824.5 million of loans accounted for under the fair value option. 

119 

 
 
  
  
    
  
    
        
        
        
        
    
    
    
    
    
  
    
        
        
        
        
    
    
        
        
        
        
    
    
    
    
  
    
        
        
        
        
    
    
        
        
        
        
    
    
    
    
 
 
  
  
    
        
        
        
        
    
    
    
        
        
        
        
    
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Loans and leases classified as impaired as of the dates presented are summarized in the following tables. 

December 31, 2019 
Commercial & Industrial 
Small Business Banking 
Specialty Lending 

Total 

Construction & Development 
Small Business Banking 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 

Recorded 
Investment 

Guaranteed 
Balance 

Unguaranteed 
Exposure 

   $ 

   $ 

11,612      $ 
2,440        
14,052        

719        
719        

23,473        
1,916        
25,389        

17,347        
17,347        
57,507      $ 

7,841      $ 
157        
7,998        

530        
530        

13,198        
1,387        
14,585        

12,898        
12,898        
36,011      $ 

3,771   
2,283   
6,054   

189   
189   

10,275   
529   
10,804   

4,449   
4,449   
21,496   

The following table presents evaluated balances of loans and leases classified as impaired at the dates presented that carried an 
associated reserve as compared to those with no reserve. The recorded investment includes accrued interest and net deferred 
loan and lease fees or costs. 

Commercial & Industrial 
Small Business Banking 
Specialty Lending 

Total 

Construction & Development 
Small Business Banking 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total Impaired Loans and Leases 

December 31, 2019 

With a 
Recorded 
Allowance       

Recorded Investment 
With No 
Recorded 
Allowance       

Total 

Unpaid 
Principal 
Balance 

Related 
Allowance 
Recorded    

  $ 

11,607      $ 
2,440       
14,047       

5     $ 
—       
5       

11,612     $ 
2,440       
14,052       

12,577      $ 
2,307       
14,884       

1,967   
2,022   
3,989   

719       
719       

—       
—       

719       
719       

706       
706       

17   
17   

21,370       
1,916       
23,286       

2,103       
—       
2,103       

23,473       
1,916       
25,389       

23,996       
1,849       
25,845       

17,347       
17,347       
55,399     $ 

—       
—       
2,108     $ 

17,347       
17,347       
57,507     $ 

17,399       
17,399       
58,834      $ 

  $ 

2,055   
12   
2,067   

748   
748   
6,821   

120 

 
 
  
     
     
  
     
         
         
    
     
     
     
         
         
    
     
     
     
         
         
    
     
     
     
     
         
         
    
     
     
 
 
  
  
  
  
  
        
  
        
  
  
  
  
     
     
    
        
        
        
        
    
    
    
    
        
        
        
        
    
    
    
    
        
        
        
        
    
    
    
    
    
        
        
        
        
    
    
    
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The  following  table  presents  the  average  recorded  investment  of  impaired  loans  and  leases    for  each  period  presented  and 
interest income recognized during the period in which the loans and leases were considered impaired. 

Commercial & Industrial 
Small Business Banking 
Specialty Lending 

Total 

Construction & Development 
Small Business Banking 
Specialty Lending 

Total 

Commercial Real Estate 

Small Business Banking 
Specialty Lending 

Total 
Commercial Land 

Small Business Banking 

Total 

Total 

December 31, 2019 

December 31, 2018 

Average 
Balance 

Interest 
Income 

Recognized       

Average 
Balance 

Interest 
Income 
Recognized    

   $ 

10,809      $ 
2,249        
13,058        

722        
—        
722        

22,996   
1,855        
24,851        

17,427        
17,427        
56,058      $ 

   $ 

137      $ 
59        
196        

15        
—        
15        

632   
10        
642        

7,264      $ 
768        
8,032        

4,951        
—        
4,951        

15,693   

—        
15,693        

771        
771        
1,624      $ 

8,486        
8,486        
37,162      $ 

66   
40   
106   

15   
—   
15   

423   
—   
423   

72   
72   
616   

The following table represent the types of TDRs that were made during the periods presented: 

December 31, 2020 

Interest Only 

      Payment Deferral 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Number of 
Loans 

Recorded 
investment 
at period 
end 

      Extend Amortization 
Recorded 
investment 
at period 
end 

Number of 
Loans 

Other(1) 

Total TDRs(2) 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Commercial & Industrial 

Small Business Banking 

Specialty Lending 

Total 

Construction & Development      

Small Business Banking 

Total 

Commercial Real Estate 

Small Business Banking 

Specialty Lending 

Total 

Commercial Land 

Small Business Banking 

Total 

Total 

—     $ 

—       

—       

—       

—       

—       

—       

—       

—       

—       

—     $ 

—       

—       

—       

—       

—       

—       

—       

—       

—       

—       

—       

6     $ 

1,895       

—      $ 

—       

—       

6       

1,895       

2        

2        

—        

423        

423        

—       

—       

—       

—       

1        

1        

1,787        

1,787        

1      $ 

—        

1        

—        

—        

170       
—       
170       

—       
—       

2       

1       

3       

3,738       

3,627       

7,365       

—        

—        

—        

—        

—        

—        

—       
—        
2         12,219       
2         12,219       

7     $ 

2,065   

2     $ 

423   

9       

2,488   

1     $ 

1,787   

1       

1,787   

2     $ 

3,738   

3     $  15,846   

5        19,584   

—       

—       

—       

—       

1        

1        

4,865        

4,865        

9     $ 

9,260       

4      $ 

7,075        

—        

—       
—       
—        
3      $  12,389       

1     $ 

4,865   

1       

4,865   

16     $  28,724   

(1)  Includes one small business banking interest only and rate concession TDR ($170 thousand), and  two specialty lending 

interest only and rate concession TDRs ($12.2 million). 

(2)  Excludes loans accounted for under the fair value option. See Note 10. Fair Value of Financial Instruments for additional 

information. 

121 

 
 
  
  
     
  
  
  
     
     
     
         
         
         
    
     
     
     
         
         
         
    
     
     
     
     
         
         
         
    
     
    
    
    
     
     
     
         
         
         
    
     
     
 
 
  
  
  
  
  
     
    
  
  
  
     
     
     
     
     
     
     
     
     
  
    
        
        
        
        
         
         
         
        
        
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Interest Only 

      Payment Deferral 

December 31, 2019 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Number of 
Loans 

Recorded 
investment 
at period 
end 

      Extend Amortization 
Recorded 
investment 
at period 
end 

Number of 
Loans 

Other(1) 

Total TDRs(2) 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Commercial & Industrial 

Small Business Banking 

Total 

Commercial Real Estate 

Small Business Banking 

Total 

Total 

1     $ 

1       

348       

348       

—     $ 

—       

—       

—       

—       

—       

—       

—       

1       

1       

1,841       

1,841       

1     $ 

348       

1     $ 

1,841       

—      $ 

—        

—        

—        

—      $ 

—        

—        

—        

—        

—        

—      $ 

—        

1        

1        

1      $ 

—       
—       

259       
259       
259       

1     $ 

1       

348   

348   

2       

2       

2,100   

2,100   

3     $ 

2,448   

(1)  Includes one payment deferral and rate concession TDR ($259 thousand). 
(2)  Excludes loans accounted for under the fair value option. See Note 10. Fair Value of Financial Instruments for additional 

information. 

December 31, 2018 

Interest Only 

      Payment Deferral 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Number of 
Loans 

Recorded 
investment 
at period 
end 

      Extend Amortization 
Recorded 
investment 
at period 
end 

Number of 
Loans 

Other(1) 

Total TDRs(2) 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Recorded 
investment 
at period 
end 

Number of 
Loans 

Construction & Development      
Small Business Banking 

Total 

Commercial Real Estate 

Small Business Banking 

Total 

Commercial Land 

Small Business Banking 

Total 

Total 

1     $ 
1       

634       
634       

—       
—       

—       
—       
1     $ 

—       
—       

—       
—       
634       

—     $ 
—       

—       
—       

—       
—       
—     $ 

—       
—       

—       
—       

—       
—       
—       

1      $ 
1        

3,067        
3,067        

1      $ 
1        

1,872       
1,872       

3     $ 
3       

5,573   
5,573   

—        
—        

—        
—        

1        
1        

1,732       
1,732       

1       
1       

1,732   
1,732   

1        
1        
2      $ 

6        
6        
3,073        

1        
1        
3      $ 

3,669       
3,669       
7,273       

3,675   
2       
2       
3,675   
6     $  10,980   

(1)  Includes two interest only and rate concession TDRs ($1.8 million and $1.7 million), and one extend amortization and rate 

concession TDR ($3.7 million). 

(2)  Excludes loans accounted for under the fair value option. See Note 10. Fair Value of Financial Instruments for additional 

information. 

Concessions made to improve a loan and lease’s performance have varying degrees of success. During the twelve months ended 
December 31, 2020, no TDRs that were modified within the twelve months ended December 31, 2020 subsequently defaulted. 
During the twelve months ended December 31, 2019, one TDR that was modified within the twelve months ended December 
31, 2019 subsequently defaulted. The TDR default was a commercial real estate healthcare loan that was previously modified 
for payment deferral and had a recorded investment of $1.8 million at December 31, 2019. During the twelve months ended 
December 31, 2018, no TDRs that were modified within the twelve months ended December 31, 2018 subsequently defaulted. 

Note 4. Leases 

Lessor Equipment Leasing 

The Company purchases new equipment for the purpose of leasing such equipment to customers within its verticals. Equipment 
purchased to fulfill commitments to commercial renewable energy projects is rented out under operating leases while leases of 
equipment  outside  of  the  renewable  energy  vertical  are  generally  direct  financing  leases.    Accordingly,  leased  assets  under 
operating leases are included in premises and equipment while leased assets under direct financing leases are included in loans 
and leases held for investment. 

122 

 
  
  
  
  
  
     
    
  
  
  
     
     
     
     
     
     
     
     
     
  
    
        
        
        
        
         
         
         
        
        
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
 
 
  
  
  
  
  
     
    
  
  
  
     
     
     
     
     
     
     
     
     
  
        
        
        
        
         
         
         
        
        
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
        
        
        
        
         
         
         
        
        
    
    
    
    
 
 
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Direct Financing Leases 

The gross lease payments receivable and the net investment included in accounts receivable for such leases are as follows: 

As of December 31, 

2020 

2019 

Gross direct finance lease payments receivable 
Less - unearned interest 
Net investment in direct financing leases 

$ 

$ 

10,629      $ 
(1,685 )   
8,944      $ 

Future minimum lease payments receivable under direct finance leases are as follows: 

As of December 31, 2020 
2021 
2022 
2023 
2024 
2025 
Thereafter 
Total 

Amount 

$ 

$ 

13,959   
(2,562 ) 
11,397   

2,937   
2,667   
2,226   
1,582   
1,101   
116   
10,629   

Interest income of $838 thousand, $991 thousand and $401 thousand was recognized in the twelve months ended December 31, 
2020, 2019 and 2018, respectively. 

Operating Leases 

As of December 31, 2020 and 2019, the Company had a net investment of $134.5 million and $144.3 million, respectively, in 
assets included in premises and equipment that are subject to operating leases. Of the net investment, the gross balance of the 
assets  was  $164.3  million  and  $164.3  million  and  accumulated  depreciation  was  $29.8  million  and  $20.0  million  as  of 
December  31,  2020  and  2019,  respectively.  Depreciation  expense  recognized  on  these  assets  for  the  twelve  months  ended 
December 31, 2020, 2019 and 2018 was $9.8 million, $9.7 million and $8.2 million, respectively. 

Lease income of $9.5 million, $9.4 million and $8.0 million was recognized in the twelve months ended December 31, 2020, 
2019 and 2018, respectively. 

A maturity analysis of future minimum lease payments receivable under non-cancelable operating leases is as follows: 

As of December 31, 2020 
2021 
2022 
2023 
2024 
2025 
Thereafter 
Total 

Lessee Lease Arrangements 

$ 

$ 

Amount 

9,065   
9,044   
9,075   
8,808   
8,935   
31,175   
76,102   

The  Company  has  operating  leases  for  real  property,  land,  copiers  and  other  equipment.  These  leases  have  remaining  lease 
terms of 1 year to 26 years, some of which include options to extend the leases for up to 20 years, and some of which include 
options to terminate the leases. The Company has concluded that it is reasonably certain it will exercise the options to extend 
for only one lease, which was therefore recognized as part of the ROU asset and lease liability. 

123 

 
  
  
  
  
  
  
  
    
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The Company has a finance lease for fitness equipment, and it has a remaining lease term of approximately 1.92 years. There 
are no options to extend or terminate this lease. 

The components of lease expense are as follows: 

Operating lease cost 
Short-term lease cost 
Finance lease cost: 

Amortization of right-of-use assets 
Interest expense on lease liabilities 

Sublease income 

Total net lease cost 

   $ 

   $ 

December 31, 2020 

December 31, 2019 

787      $ 
87        

5        
—        
(29 )      
850      $ 

669   
528   

4   
—   
(35 ) 
1,166   

Supplemental disclosure for the consolidated balance sheet related to finance leases is as follows: 

Operating lease right-of-use asset 
Operating lease liability 
Finance lease right-of-use asset 
Finance lease liability 

   $ 

December 31, 2020 

December 31, 2019 

2,522      $ 
2,756        
9        
9        

2,427   
2,619   
13   
14   

The weighted average remaining lease term and weighted average discount rate for leases are as follows: 

Weighted average remaining lease term (years) 

Operating leases 
Finance lease 

Weighted average discount rate 

Operating leases 
Finance lease 

   As of December 31, 2020 

December 31, 2019 

12.21         
1.92         

2.87 %      
3.10 %      

13.41   
2.92   

3.12 % 
3.10 % 

A maturity analysis of operating and finance lease liabilities is as follows: 

As of December 31, 2020 
2021 
2022 
2023 
2024 
2025 
Thereafter 

Total lease payments 

Less: imputed interest 

Total lease liabilities 

Operating Leases 

Finance Leases 

   $ 

   $ 

742      $ 
724        
478        
202        
42        
1,202        
3,390        
(634 )      
2,756      $ 

5   
5   
—   
—   
—   
—   
10   
(1 ) 
9   

The Company’s total rent expense related to the aforementioned leases for 2018 was $1.2 million. 

Note 5. Servicing Assets 

Loans serviced for others are not included in the accompanying consolidated balance sheet. The unpaid principal balances of 
loans  serviced  for  others  requiring  recognition  of  a  servicing  asset  were  $2.21  billion,  $2.26  billion  and  $2.63  billion  at 
December 31,  2020,  2019  and  2018,  respectively.    The  unpaid  principal  balance  for  all  loans  serviced  for  others  was  $3.21 
billion, $2.97 billion and $3.22 billion at December 31, 2020, 2019 and 2018, respectively. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following summarizes the activity pertaining to servicing rights: 

Balance at beginning of period 
Additions, net 
Fair value changes: 

Due to changes in valuation inputs or assumptions 
Decay due to increases in principal paydowns or runoff 

Balance at end of period 

   $ 

   $ 

2020 

2019 

35,365      $ 
8,511        

(1,049 )      
(8,909 )      
33,918      $ 

47,641   
4,305   

(3,127 ) 
(13,454 ) 
35,365   

The fair value of servicing rights was determined using a weighted average discount rate of 11.7% on December 31, 2020 and 
14.1% on December 31, 2019. The fair value of servicing rights was determined using a weighted average prepayment speed of 
18.8%  on  December 31,  2020  and  16.4%  on  December 31,  2019.    Changes  to  fair  value  are  reported  in  loan  servicing  asset 
revaluation within the consolidated statements of income. 

The  fair  value  of  servicing  rights  is  highly  sensitive  to  changes  in  underlying  assumptions.  Changes  in  prepayment  speed 
assumptions have the most significant impact on the fair value of servicing rights. Generally, as interest rates rise on variable 
rate loans, loan prepayments increase due to an increase in refinance activity, which results in a decrease in the fair value of 
servicing  assets.  Measurement  of  fair  value  is  limited  to  the  conditions  existing  and  the  assumptions  used  as  of  a  particular 
point in time, and those assumptions may not be appropriate if they are applied at a different time. 

Note 6. Premises and Equipment 

Components of Premises and Equipment 

Components of premises and equipment and total accumulated depreciation at December 31, 2020 and 2019 are as follows: 

Buildings 
Land improvements 
Furniture and equipment 
Computers and software 
Leasehold improvements 
Land 
Transportation 
Solar panels 
Deposits on fixed assets 

Premises and equipment, total 

Less accumulated depreciation 
Premises and equipment, net of depreciation 

2020 

2019 

   $ 

   $ 

54,718      $ 
5,180        
18,032        
6,001        
8,068        
8,650        
30,496        
164,295        
20,124        
315,564        
(56,297 )      
259,267      $ 

54,671   
5,180   
17,878   
5,134   
8,078   
8,650   
60,947   
164,295   
596   
325,429   
(46,330 ) 
279,099   

Deposits  on  fixed  assets  at  December  31,  2020  consist  primarily  of  a  new  airplane  purchase,  software  implementation  and 
campus  improvement  costs.  The  decrease  in  the  fixed  asset  category  transportation  from  December  31,  2019  to  2020  is 
primarily  related  to  the  sale  of  an  airplane.  Depreciation  expense  for  the  years  ended  December 31,  2020,  2019  and  2018 
amounted to $21.6 million, $19.3 million and $16.0 million, respectively. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 7. Deposits 

The types of deposits at December 31, 2020 and 2019 are: 

Noninterest-bearing deposits 
Interest-bearing deposits: 

Interest-bearing checking 
Money market 
Savings 
Time deposits 
Total 

Total deposits 

2020 

2019 

   $ 

75,287      $ 

51,965   

250,060        
117,010        
2,081,561        
3,188,910        
5,637,541        
5,712,828      $ 

—   
86,754   
1,101,065   
2,987,196   
4,175,015   
4,226,980   

   $ 

The  aggregate  amount  of  time  deposits  in  denominations  of  $250  thousand  or  more  at  December 31,  2020  and  2019  was 
approximately $644.0 million and $554.4 million, respectively.  At December 31, 2020 the scheduled maturities of total time 
deposits are as follows: 

Year 
2021 
2022 
2023 
2024 
2025 
Thereafter 
Total 

   $ 

   $ 

Amount 

2,244,543   
391,969   
192,861   
167,798   
95,201   
96,538   
3,188,910   

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 8. Borrowings 

Total outstanding borrowings consisted of the following: 

Borrowings 
In April 2020, the Company entered into the Federal Reserve Bank's Paycheck 
Protection Program Liquidity Facility ("PPPLF"). Under the PPPLF, advances must 
be secured by pledges of loans to small businesses originated by the Company under 
the U.S. Small Business Administration's 7(a) loan program titled the Paycheck 
Protection Program. The PPPLF accrues interest at thirty-five basis points and 
matures at various dates equal to the maturity date of the PPPLF collateral pledged 
to secure the advance, ranging from April 1, 2022 to August 12, 2025, and will be 
accelerated on and to the extent of any 7(a) loan forgiveness reimbursement by the 
SBA for any PPPLF collateral or the date of purchase by the SBA from the borrower 
of any PPPLF collateral. On the maturity date of each advance, the Company shall 
repay the advance plus accrued interest. This $1.53 billion borrowing was fully 
advanced at December 31, 2020. 
In September 2020, the Company renewed a revolving line of credit originally 
issued in 2017.  The line of credit is unsecured and accrues interest at 30-day LIBOR 
plus 1.15% for a term of 13 months, with an interest rate cap of 4.25% and an 
interest rate floor of 2.75%.  Payments are interest only with all principal and 
accrued interest due on October 10, 2021. The terms of this loan require the 
Company to maintain minimum capital and debt service coverage ratios. The $50.0 
million line of credit was fully advanced at March 31, 2020. The Company made a 
principal paydown of $45.0 million on May 28, 2020 and $12 thousand on 
September 20, 2020. There was an additional advance and curtailment netting to 
$9.5 million on December 29, 2020 and there is $35.5 million of available credit 
remaining at December 31, 2020. 
In October 2017, the Company entered into a financing lease of $19 thousand with 
an unaffiliated equipment lease company, secured by fitness equipment which is 
included in premises and equipment on the consolidated balance sheet. Payments are 
principal and interest due monthly starting December 15, 2017 over a term of 60 
months. At the end of the lease term there is a $1.00 bargain purchase option. As of 
January 1, 2019, this borrowing was revised in accordance with ASU 2016-02. 
Total  borrowings 

   $ 

   $ 

December 31, 
2020 

December 31, 
2019 

1,527,596      $ 

—   

14,488        

—   

9        
1,542,093      $ 

14   
14   

The Company may purchase federal funds through unsecured federal funds lines of credit with various correspondent banks, 
which totaled $167.5  million and $72.5 million  as of December 31, 2020 and 2019, respectively. These lines are intended for 
short-term  borrowings  and  are  subject  to  restrictions  limiting  the  frequency  and  terms  of  advances. These  lines  of  credit  are 
payable on demand and bear interest based upon the daily federal funds rate. The Company had no outstanding balances on the 
lines of credit as of December 31, 2020 or 2019. 

The Company has entered into a repurchase agreement with a third party for up to $5.0 million as of December 31, 2020 and 
2019. At  the  time  the  Company  enters  into  a  transaction  with  the  third  party,  the  Company  must  transfer  securities  or  other 
assets against the funds received.  The terms of the agreement are set at market conditions at the time the Company enters into 
such transaction. The Company had no outstanding balance on the repurchase agreement as of December 31, 2020 and 2019. 

On  June  18,  2018,  the  Company  entered  into  a  borrowing  agreement  with  the  Federal  Home  Loan  Bank  of  Atlanta.  These 
borrowings must be secured with eligible collateral approved by the Federal Home Loan Bank of Atlanta. As of December 31, 
2020  and  2019,  there  was  $2.01  billion  and  $1.14  billion,  respectively,  of  potential  borrowing  capacity  available  under  this 
agreement. There is no collateral pledged and no advances outstanding as of December 31, 2020 or 2019. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The  Company  may  borrow  funds  through  the  Federal  Reserve  Bank’s  discount  window. These  borrowings  are  secured  by  a 
blanket floating lien on qualifying loans with a balance of $2.22 billion and $526.8 million as of December 31, 2020 and 2019, 
respectively.   At December 31, 2020 and 2019, the Company had approximately $1.77 billion and $294.5 million, respectively, 
in borrowing capacity available under these arrangements with no outstanding balance as of December 31, 2020 or 2019. 

Note 9. Income Taxes 

The components of income tax expense for the years ended December 31 are as follows: 

Current income tax (benefit) expense: 

Federal 
State 

Total current tax expense 
Deferred income tax (benefit) expense: 

Federal 
State 

Total deferred tax (benefit) expense 
Income tax (benefit) expense, as reported 

2020 

2019 

2018 

   $ 

   $ 

2,071      $ 
3,222        
5,293        

(12,946 )      
(4,501 )      
(17,447 )      
(12,154 )    $ 

1,339      $ 
2,625        
3,964        

3,031        
(1,564 )      
1,467        
5,431      $ 

585   
(51 ) 
534   

(7,868 ) 
1,932   
(5,936 ) 
(5,402 ) 

Reported income tax expense (benefit) differed from the amounts computed by applying the U.S. federal statutory income tax 
rate of 21% in 2020, 2019 and 2018 to income before income taxes as follows: 

Income tax expense computed at the statutory rate 

   $ 

9,952      $ 

4,928      $ 

9,670   

2020 

2019 

2018 

State income tax (benefit) expense, net of federal 
Stock-based compensation expense 
Net operating loss carryback arising from CARES Act 
Change in U.S. tax rate 
Decrease in taxes due to investment tax credit 
Other 

Total income tax (benefit) expense 

(1,009 )      
(17,489 )      
(3,732 )      
—        
—        
124        
(12,154 )    $ 

838        
443        
—        
—        
(1,561 )      
783        
5,431      $ 

1,485   
268   
—   
244   
(17,846 ) 
777   
(5,402 ) 

   $ 

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and 
Jobs Act (the “Tax Act”). The Tax Act made broad and complex changes to the U.S. tax code that affected 2018, including, but 
not limited to, accelerated depreciation that allows for full expensing of qualified property. The Tax Act also enacted a reduction 
in the U.S. federal corporate income tax rate from 35% to 21% which became effective in 2018.    

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Components of deferred tax assets and liabilities are as follows: 

Deferred tax assets: 

Tax credit carryforwards 
Allowance for loan and lease losses 
Net operating loss carryforwards 
Mark to market on loans held for sale 
Deferred loan fees and costs, net 
Stock-based compensation expense 
Goodwill and intangibles 
Accrued expenses 
Operating lease liabilities 
Other 

Total deferred tax assets 

Deferred tax liabilities: 

Net unrealized losses on equity method investments 
Unguaranteed loan discount 
Premises and equipment 
Deferred loan fees and costs, net 
Net unrealized gains on equity securities 
Net unrealized gains on securities available for sale 
Operating lease right-of-use assets 
Other 

Total deferred tax liabilities 

Net deferred tax asset (liability) 

2020 

2019 

21,892      $ 
19,311        
—        
25,107        
6,535        
1,805        
278        
2,487        
661        
1,036        
79,112        

11,417        
12,612        
39,847        
—        
4,386        
6,792        
605        
843        
76,502        
2,610      $ 

37,619   
11,579   
83   
10,501   
—   
4,918   
720   
1,372   
629   
977   
68,398   

14,703   
13,076   
45,291   
1,417   
891   
3,702   
584   
482   
80,146   
(11,748 ) 

   $ 

   $ 

The Company has recorded a deferred tax asset of $21.9 million related to federal tax credit carryforwards which will begin to 
expire in 2037. 

Management assesses the realizability of deferred tax assets at each reporting period and considers whether it is more likely 
than not that a deferred tax asset will not be realized. The realization of a deferred tax asset is dependent upon the generation of 
future  taxable  income  during  periods  in  which  the  related  temporary  difference  becomes  deductible  or  realizable  prior  to  its 
expiration. Management considers projected future taxable income, scheduled reversal of deferred tax liabilities, cessation of 
investing in renewable energy assets that generate investment tax credits and tax planning strategies in making this assessment. 
Based on these considerations, management believes it is more likely than not that the deferred tax assets will be realized. 

The Company does not have any material uncertain tax positions and does not have any interest and penalties recorded in the 
income statement for the years ended December 31, 2020, 2019 and 2018. The Company files a consolidated income tax return 
in the U.S. federal tax jurisdiction. 

Generally, the Company’s federal and state tax returns are no longer subject to examination by the taxing authorities for years 
prior to 2015. 

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 10. Fair Value of Financial Instruments 

Fair Value Hierarchy 

There are three levels of inputs in the fair value hierarchy that may be used to measure fair value. Financial instruments are 
considered Level 1 when valuation can be based on quoted prices in active markets for identical assets or liabilities. Level 2 
financial instruments are valued using quoted prices for similar assets or liabilities; quoted prices in markets that are not active; 
or models using inputs that are observable or can be corroborated by observable market data of substantially the full term of the 
assets  or  liabilities.  Financial  instruments  are  considered  Level  3  when  their  values  are  determined  using  pricing  models, 
discounted  cash  flow  methodologies  or  similar  techniques  and  at  least  one  significant  model  assumption  or  input  is 
unobservable and when determination of the fair value requires significant management judgment or estimation. 

Recurring Fair Value 

The following sections provide a description of the valuation methodologies used for instruments measured at fair value on a 
recurring basis, as well as the general classification of such instruments pursuant to the fair value hierarchy: 

Investment  securities:  Where  quoted  prices  are  available  in  an  active  market,  securities  are  classified  within  Level  1  of  the 
valuation hierarchy. Level 1 securities would include highly liquid government bonds, mortgage products and exchange traded 
equities.  If  quoted  market  prices  are  not  available,  then  fair  values  are  estimated  by  using  pricing  models,  quoted  prices  of 
securities with similar characteristics, discounted cash flow or at net asset value per share. Level 2 securities would include US 
government agency securities, mortgage-backed securities, obligations of states and political subdivisions and certain corporate, 
asset  backed  and  other  securities.  In  certain  cases  where  there  is  limited  activity  or  less  transparency  around  inputs  to  the 
valuation, securities are classified within Level 3 of the valuation hierarchy. 

Loans held for sale: The fair values of loans held for sale are typically determined based on discounted cash flow analyses and 
adjusted, as appropriate, to reflect current market conditions and borrower-specific credit risk. 

Loans held for investment: The fair values of loans held for investment are typically determined based on discounted cash flow 
analyses  and  adjusted,  as  appropriate,  to  reflect  current  market  conditions  and  borrower-specific  credit  risk.  If  the  loan  is 
collateral  dependent,  the  fair  value  is  determined  based  on  the  difference  between  the  fair  value  of  the  collateral  and  the 
amortized  cost  basis  of  the  loan  as  of  the  measurement  date.  Fair  value  of  the  loan’s  collateral  is  determined  by  appraisals, 
independent valuation, or management’s estimation of fair value which is then adjusted for the cost related to liquidation of the 
collateral.  

Servicing assets: Servicing rights do not trade in an active, open market with readily observable prices. While sales of servicing 
rights do occur, the precise terms and conditions typically are not readily available. Accordingly, the Company estimates the fair 
value  of  servicing  rights  using  discounted  cash  flow  models  incorporating  numerous  assumptions  from  the  perspective  of  a 
market participant including servicing income, servicing costs, market discount rates and prepayment speeds. Due to the nature 
of the valuation inputs, servicing rights are classified within Level 3 of the valuation hierarchy. 

Mutual  fund:  The  mutual  fund  is  registered  with  the  Securities  and  Exchange  Commission  as  a  closed-end,  non-diversified 
management investment company and operates as an interval fund. The fund primarily invests in the unguaranteed portion of 
SBA504 First Lien Loans secured by owner-occupied commercial real estate. This investment is valued using quoted prices in 
markets that are not active and is classified as Level 2 within the valuation hierarchy. 

Equity  warrant  assets: Fair  value  measurements  of  equity  warrant  assets  of  private  companies  are  priced  based  on  a  Black-
Scholes option pricing model to estimate the asset value by using stated strike prices, option expiration dates, risk-free interest 
rates  and  option  volatility  assumptions.  Option  volatility  assumptions  used  in  the  Black-Scholes  model  are  based  on  public 
companies that operate in similar industries as the companies in our private company portfolio. Values are further adjusted for a 
general lack of liquidity due to the private nature of the associated underlying company. The Company classifies equity warrant 
assets within Level 3 of the valuation hierarchy. 

130 

 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The tables below present the recorded amount of assets and liabilities measured at fair value on a recurring basis. 

December 31, 2020 
Investment securities available-for-sale 

US government agencies 
Mortgage-backed securities 
Municipal bonds1 

Loans held for sale 
Loans held for investment 
Servicing assets2 
Mutual fund 
Equity warrant assets3 

Total assets at fair value 

December 31, 2019 
Investment securities available-for-sale 

US treasury securities 
US government agencies 
Mortgage-backed securities 
Municipal bond1 
Loans held for sale 
Loans held for investment 
Servicing assets2 
Mutual fund 
Equity warrant assets3 

Total assets at fair value 

Total 

Level 1 

Level 2 

Level 3 

   $ 

15,919      $ 
730,454        
3,725        
36,111        
815,374        
33,918        
2,351        
908        
   $  1,638,760      $ 

—      $ 
—        
—        
—        
—        
—        
—        
—        
—      $ 

15,919      $ 
730,454        
3,629        
—        
—        
—        
2,351        
—        
752,353      $ 

—   
—   
96   
36,111   
815,374   
33,918   
—   
908   
886,407   

Total 

Level 1 

Level 2 

Level 3 

   $ 

5,015      $ 
22,779        
503,297        
8,954        
16,198        
824,520        
35,365        
2,206        
570        
   $  1,418,904      $ 

—      $ 
—        
—        
—        
—        
—        
—        
—        
—        
—      $ 

5,015      $ 
22,779        
503,297        
8,862        
—        
—        
—        
2,206        
—        
542,159      $ 

—   
—   
—   
92   
16,198   
824,520   
35,365   
—   
570   
876,745   

1  During the year ended December 31, 2020, the Company recorded a fair value adjustment gain of $4 thousand. During the 
year ended December 31, 2019, the Company sold $900 thousand of a municipal bond to a third party and recorded a fair 
value adjustment loss of $8 thousand. 

2  See Note 5 for a rollforward of recurring Level 3 fair values for servicing assets. 

3  During  the  year  ended  December  31,  2020,  the  Company  entered  into  equity  warrant  assets  with  a  fair  value  of  $203 
thousand at the time of issuance, recorded net gains on derivative instruments of $168 thousand, and settlements of $33 
thousand. During the year ended December 31, 2019, the Company entered into equity warrant assets with a fair value of 
$97 thousand at the time of issuance, recorded net losses on derivative instruments of $53 thousand, and no settlements.  

Fair Value Option 

The Company elects to account for retained participating interests of government guaranteed loans under the fair value option 
in order to align the accounting presentation with the Company’s viewpoint of the economics of the loans. Interest income on 
loans  accounted  for  under  the  fair  value  option  is  recognized  in  loans  and  fees  on  loans  on  the  Company’s  consolidated 
statements of income. There were no loans accounted for under the fair value option that were 90 days or more past due and 
still accruing interest at December 31, 2020 or December 31, 2019. The unpaid principal balance of unguaranteed exposure for 
nonaccruals was $6.9 million and $10.7 million at December 31, 2020 and December 31, 2019, respectively.  

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following tables provide more information about the fair value carrying amount and the unpaid principal outstanding of 
loans accounted for under the fair value option at December 31, 2020 and December 31, 2019. 

Total Loans 

December 31, 2020 

Nonaccruals 

90 Days or More Past Due 

Fair Value 
Carrying 
Amount 

Unpaid 
Principal 
Balance 

Fair 
Value 
Carrying 
Amount      

    Difference      

Unpaid 
Principal 
Balance      Difference      

Fair 
Value 
Carrying 
Amount      

Unpaid 
Principal 
Balance      Difference   

  $  36,111     $  38,135      $  (2,024 )   $  —     $  —      $  —     $  —     $  —      $  —   
    815,374       845,082        (29,708 )     35,499       39,318         (3,819 )     25,532       28,741         (3,209 ) 
  $ 851,485     $ 883,217      $ (31,732 )   $ 35,499     $ 39,318      $  (3,819 )   $ 25,532     $ 28,741      $  (3,209 ) 

Total Loans 

December 31, 2019 

Nonaccruals 

90 Days or More Past Due 

Fair Value 
Carrying 
Amount      

Unpaid 
Principal 
Balance 

Fair 
Value 
Carrying 
Amount      

    Difference      

Unpaid 
Principal 
Balance      Difference      

Fair 
Value 
Carrying 
Amount      

Unpaid 
Principal 
Balance      Difference   

  $  16,198     $  17,230      $  (1,032 )   $  —     $  —      $  —     $  —     $  —      $  —   
    824,520       842,456        (17,936 )     49,739       54,370         (4,631 )     26,644       28,137         (1,493 ) 
  $ 840,718     $ 859,686      $ (18,968 )   $ 49,739     $ 54,370      $  (4,631 )   $ 26,644     $ 28,137      $  (1,493 ) 

Fair Value Option Elections 
Loans held for sale 
Loans held for investment 

Fair Value Option Elections 
Loans held for sale 
Loans held for investment 

The following table presents the net gains (losses) from changes in fair value. 

Gains (Losses) on Loans Accounted for under the Fair Value Option 
Loans held for sale 
Loans held for investment 

Twelve Months Ended 
December 31, 

2020 

2019 

$ 

$ 

232     
(13,315 )   
(13,083 )   

$ 

$ 

470   
6,938   
7,408   

Losses related to borrower-specific credit risk were $5.6 million and $6.3 million for the twelve months ended December 31, 
2020 and 2019, respectively.   

The following tables summarize the activity pertaining to loans accounted for under the fair value option. 

Loans held for sale 
Balance at beginning of period 
Issuances 
Fair value changes 
Sales 
Settlements 
Balance at end of period 

Loans held for investment 
Balance at beginning of period 
Issuances 
Fair value changes 
Settlements 
Balance at end of period 

Twelve Months Ended 
December 31, 

2020 

2019 

16,198     
35,275     
232     
(6,082 )   
(9,512 )   
36,111     

$ 

$ 

17,745   
30,730   
470   
(32,452 ) 
(295 ) 
16,198   

Twelve Months Ended 
December 31, 

2020 

2019 

824,520     
173,280     
(13,315 )   
(169,111 )   
815,374     

$ 

$ 

885,527   
139,004   
6,938   
(206,949 ) 
824,520   

$ 

$ 

$ 

$ 

132 

 
 
  
  
  
  
  
     
     
  
  
  
    
    
  
      
  
      
  
       
  
      
  
      
  
       
  
      
  
      
  
  
  
 
  
  
  
  
  
     
     
  
  
  
    
  
      
  
      
  
       
  
      
  
      
  
       
  
      
  
      
  
  
  
 
  
  
  
  
     
  
  
  
  
  
  
  
 
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Non-recurring Fair Value 

The following sections provide a description of the valuation methodologies used for instruments measured at fair value on a 
non-recurring basis, as well as the general classification of such instruments pursuant to the fair value hierarchy: 

Collateral dependent loans: Loans are considered collateral dependent when the Company has determined that foreclosure of 
the  collateral  is  probable  or  when  a  borrower  is  experiencing  financial  difficulty  and  the  loan  is  expected  to  be  repaid 
substantially through the operation or sale of collateral. A collateral dependent loan’s ACL is measured based on the difference 
between the fair value of the collateral and the amortized cost basis of the loan as of the measurement date. Fair value of the 
loan’s  collateral  is  determined  by  appraisals,  independent  valuation,  or  management’s  estimation  of  fair  value  which  is  then 
adjusted for the cost related to liquidation of the collateral. Collateral dependent loans are generally classified as Level 3 based 
on management’s judgment and estimation. Loans with agreed upon sales prices are classified as Level 1. 

Foreclosed assets: Foreclosed real estate is adjusted to fair value less selling costs upon transfer of the loans to foreclosed real 
estate. Subsequently, foreclosed real estate is carried at the lower of carrying value or fair value less selling costs. Fair value is 
based  upon  independent  market  prices,  appraised  values  of  the  collateral  or  management’s  estimation  of  the  value  of  the 
collateral. Given the lack of observable market prices for identical properties and market discounts applied to appraised values, 
the Company generally classifies foreclosed assets as nonrecurring Level 3. 

Long-lived asset held for sale: Long-lived assets held for sale are carried at the lower of carrying value or fair value less selling 
costs. Fair value is typically based upon an independent market valuation of the property which is then adjusted for the cost 
related to the sell the property. Long-lived assets held for sale with an independent market valuation are generally classified as 
nonrecurring Level 3, given the lack of observable market prices for identical assets and market discounts applied to market 
prices.  Long-lived assets with agreed upon sales prices are classified as Level 1. 

Equity security investments with a non-readily determinable fair value: Equity security investments are measured at cost minus 
impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions for an identical or 
similar  investment  of  the  same  issuer.  When  an  observable  price  change  in  an  orderly  transaction  occurs  for  an  identical 
investment  of  the  same  issuer,  the  investment  is  generally  classified  as  nonrecurring  Level  1  within  the  valuation  hierarchy. 
When an observable price change in an orderly transaction occurs for a similar investment of the same issuer, the investment is 
generally classified as nonrecurring Level 2 within the valuation hierarchy. 

The tables below present the recorded amount of assets and liabilities measured at fair value on a non-recurring basis. 

December 31, 2020 
Collateral dependent loans 
Foreclosed assets 
Long-lived asset held for sale 
Equity security investments with a non-readily 
   determinable fair value 

Total assets at fair value 

December 31, 2019 
Collateral dependent loans 
Foreclosed assets 
Equity security investment with a non-readily 
   determinable fair value 

Total assets at fair value 

   $ 

   $ 

   $ 

   $ 

Total 

Level 1 

Level 2 

Level 3 

4,159      $ 
4,155        
8,874        

25,367        
42,555      $ 

—      $ 
—        
8,874        

—        
8,874      $ 

—      $ 
—        
—        

25,367        
25,367      $ 

4,159   
4,155   
—   

—   
8,314   

Total 

Level 1 

Level 2 

Level 3 

1,245      $ 
5,612        

8,738        
15,595      $ 

—      $ 
—        

8,738        
8,738      $ 

—      $ 
—        

—        
—      $ 

1,245   
5,612   

—   
6,857   

133 

 
 
  
     
     
     
  
     
     
     
 
  
     
     
     
  
     
     
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Level 3 Analysis 

For  Level  3  assets  and  liabilities  measured  at  fair  value  as  of  December 31,  2020  and  December 31,  2019,  the  significant 
unobservable inputs used in the fair value measurements were as follows: 

December 31, 2020 

Level 3 Assets with Significant Unobservable Inputs 
Recurring fair value 
Municipal bond 

   Fair Value 

$ 

96   

Loans held for sale 

$ 

36,111   

Loans held for investment 

$ 

815,374   

Equity warrant assets 

$ 

908   

Valuation 
Technique 

Discounted 
expected cash 
flows 
Discounted 
expected cash 
flows 
Discounted 
expected cash 
flows 
Discounted 
appraisals 
Black-Scholes 
option pricing 
model 

  Significant Unobservable Inputs   

Range 

Discount rate 
Prepayment speed 

4.3% 
5.0% 

Discount rate 
Prepayment speed 

4.2% to 18.5% 
WAVG 19.0% 

Loss rate 

Discount rate 
Prepayment speed 
Appraisal adjustments 
Volatility 
Risk-free interest rate 
Marketability discount 
Remaining life 

0.0% to 73.2% 
(WAVG 1.5%) 
4.2% to 18.5% 
WAVG 19.0% 
10.0% to 83.0% 
26.5-87.1% 
0.36% to 0.93% 
20% 
5 - 10 years 

Non-recurring fair value 
Collateral dependent 
   loans 
Foreclosed assets 

December 31, 2019 

Level 3 Assets with Significant Unobservable Inputs 
Recurring fair value 
Municipal bond 

  $ 

  $ 

4,159      Discounted 
appraisals 
4,155      Discounted 
appraisals 

   Appraisal adjustments (1)    10.0% to 83.0% 

   Appraisal adjustments (1)    10.0% to 20.0% 

   Fair Value 

Valuation 
Technique 

  Significant Unobservable Inputs   

Range 

Loans held for sale 

$ 

16,198      Discounted 

expected cash 
flows 

Loans held for investment 

$ 

824,520      Discounted 

Loss rate 

$ 

92      Discounted 

expected cash 
flows 

Discount rate 
Prepayment speed 

4.6% 
5.0% 

Discount rate 
Prepayment speed 

   7.7% to 21.4% 
WAVG 13.1% 

Equity warrant assets 

Non-recurring fair value 
Collateral dependent 
   loans 
Foreclosed assets 

$ 

$ 

$ 

expected cash 
flows 
Discounted 
appraisals 

570      Black-Scholes 
option pricing 
model 

Discount rate 
Prepayment speed 
Appraisal adjustments 
Volatility 
Risk-free interest rate 
Marketability discount 
Remaining life 

   0.0% to 10.9% 
(WAVG 1.3%) 
7.7% to 21.4% 
WAVG 13.1% 
10.0% to 70.0% 
21.0-75.0% 
1.90% 
20.0% 
8-10 years 

1,245      Discounted 
appraisals 
5,612      Discounted 
appraisals 

   Appraisal adjustments (1)    10.0% to 57.0% 

   Appraisal adjustments (1)    10.0% to 37.0% 

(1)  Appraisals  may  be  adjusted  by  management  for  customized  discounting  criteria,  estimated  sales  costs,  and  proprietary 

qualitative adjustments. 

134 

 
    
    
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
      
  
  
  
  
  
    
    
      
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
      
  
  
  
  
  
  
  
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Estimated Fair Value of Other Financial Instruments 

GAAP also requires disclosure of fair value information about financial instruments carried at book value on the consolidated 
balance sheet. In cases where quoted market prices are not available, fair values are based on estimates using present value or 
other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and 
estimates  of  future  cash  flows.  In  that  regard,  the  derived  fair  value  estimates  cannot  be  substantiated  by  comparison  to 
independent  markets  and,  in  many  cases,  could  not  be  realized  in  immediate  settlement  of  the  instruments. Accordingly,  the 
aggregate fair value amounts presented do not represent the underlying value of the Company. 

The carrying amounts and estimated fair values of the Company’s financial instruments are as follows: 

December 31, 2020 
Financial assets 

Cash and due from banks 
Federal funds sold 
Certificates of deposit with other banks 
Loans held for sale 
Loans and leases held for investment, net 
   of allowance for credit losses on loans 
   and leases 
Financial liabilities 

Quoted Price In 
Active Markets 
for Identical 
Assets/Liabilities 
(Level 1) 

Significant 
Other 
Observable 
Inputs (Level 2)     

Carrying 
Amount 

Significant 
Unobservable 
Inputs (Level 3)     

Total Fair 
Value 

  $  297,167     $ 
21,153       
6,500       
     1,139,359       

297,167     $ 
21,153       
6,906       
—       

—     $  297,167   
—     $ 
21,153   
—       
—       
—       
6,906   
—       
—        1,235,122        1,235,122   

     4,277,402       

—       

—        4,366,642        4,366,642   

Deposits 
Borrowings 

     5,712,828       
     1,542,093       

—        5,711,781       
—       

—        5,711,781   
—        1,542,171        1,542,171   

December 31, 2019 
Financial assets 

Cash and due from banks 
Federal funds sold 
Certificates of deposit with other banks 
Loans held for sale 
Loans and leases held for investment, net 
   of allowance for credit losses on loans 
   and leases 
Financial liabilities 

Quoted Price In 
Active Markets 
for Identical 
Assets/Liabilities 
(Level 1) 

Significant 
Other 
Observable 
Inputs (Level 2)     

Carrying 
Amount 

Significant 
Unobservable 
Inputs (Level 3)     

Total Fair 
Value 

  $  124,610     $ 
96,787       
7,250       
950,249       

124,610     $ 
96,787       
7,568       
—       

—     $  124,610   
—     $ 
96,787   
—       
—       
—       
7,568   
—       
—        1,004,135        1,004,135   

     1,774,532       

—       

—        1,822,569        1,822,569   

Deposits 
Borrowings 

     4,226,980       
14       

—        4,211,522       
—       
—       

—        4,211,522   
14   
14       

135 

 
 
  
    
    
  
    
        
        
        
        
    
    
    
      
         
        
        
        
  
 
  
    
    
  
    
        
        
        
        
    
    
    
    
    
        
        
        
        
    
    
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 11. Commitments and Contingencies 

Litigation 

In the normal course of business, the Company is involved in various legal proceedings. Management believes that the outcome 
of such proceedings will not materially affect the financial position, results of operations or cash flows of the Company. 

Financial Instruments with Off-balance-sheet Risk 

The  Company  is  party  to  financial  instruments  with  off-balance-sheet  risk  in  the  normal  course  of  business  to  meet  the 
financing  needs  of  its  customers.  These  financial  instruments  include  commitments  to  extend  credit  and  standby  letters  of 
credit. These instruments involve, to varying degrees, credit risk in excess of the amount recognized in the balance sheet. 

The  Company’s  exposure  to  credit  loss  in  the  event  of  nonperformance  by  the  other  party  to  the  financial  instrument  for 
commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. The 
Company  uses  the  same  credit  policies  in  making  commitments  and  conditional  obligations  as  for  on-balance-sheet 
instruments. A summary of the Company’s commitments is as follows: 

Commitments to extend credit 
Standby letters of credit 

Total unfunded off-balance sheet credit risk 

   December 31, 2020        December 31, 2019    
1,834,449   
   $ 
25,532   
1,859,981   

2,054,910      $ 
22,913        
2,077,823      $ 

   $ 

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established 
in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a 
fee. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not 
necessarily  represent  future  cash  requirements.  The  Company  evaluates  each  customer’s  creditworthiness  on  a  case-by-case 
basis.  The  amount  of  collateral  obtained,  if  deemed  necessary  by  the  Company  upon  extension  of  credit,  is  based  on 
management’s credit evaluation of the party. Collateral held varies, but may include accounts receivable, inventory, property 
and  equipment,  residential  real  estate  and  income-producing  commercial  properties.  Commitment  letters  are  issued  after 
approval of the loan by the Credit Department and generally expire ninety days after issuance. 

Standby letters of credit are conditional commitments issued by the Company to guarantee the performance of a customer to a 
third  party.  Those  guarantees  are  primarily  issued  to  support  public  and  private  borrowing  arrangements.  The  credit  risk 
involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. Collateral 
held varies as specified above and is required in instances which the Company deems necessary. 

As of December 31, 2020 and 2019, the Company had commitments for on-balance sheet instruments in the amount of $15.8 
million and $16.9 million, respectively. 

Concentrations of Credit Risk 

Although  the  Company  is  not  subject  to  any  geographic  concentrations,  a  substantial  amount  of  the  Company’s  loans  and 
commitments  to  extend  credit  have  been  granted  to  customers  in  the  agriculture,  healthcare  and  veterinary  verticals.  The 
concentrations of credit by type of loan are set forth in Note 3. The distribution of commitments to extend credit approximates 
the  distribution  of  loans  outstanding. The  Company  does  not  have  a  significant  number  of  credits  to  any  single  borrower  or 
group of related borrowers whereby their retained exposure exceeds $7.5 million, except for fifty-one relationships that have a 
retained unguaranteed exposure of $676.2 million of which $387.4 million of the unguaranteed exposure has been disbursed. 

Additionally, the Company has future minimum lease payments receivable under non-cancelable operating leases totaling $76.1 
million, of which $54.8 million is due from four relationships. 

The  Company  from  time-to-time  may  have  cash  and  cash  equivalents  on  deposit  with  financial  institutions  that  exceed 
federally-insured limits. 

136 

 
 
 
  
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 12. Benefit Plans 

Defined Contribution Plan 

The Company maintains an employee benefit plan pursuant to Section 401(k) of the Internal Revenue Code. The plan covers 
substantially all employees.  Participants may contribute a percentage of compensation, subject to a maximum allowed under 
the  Code.  In  addition,  the  Company  makes  certain  matching  contributions  and  may  make  additional  contributions  at  the 
discretion of the board of directors. Company expense relating to the plan for the years ended December 31, 2020, 2019, and 
2018 amounted to $3.9 million, $3.0 million and $2.7 million, respectively. 

Flexible Benefits Plan 

The Company maintains a Flexible Benefits Plan which covers substantially all employees. Participants may set aside pre-tax 
dollars to provide for future expenses such as dependent care. 

Employee Stock Purchase Plan 

The Company adopted an Employee Stock Purchase Plan (2014 ESPP) on October 8, 2014. On May 24, 2016, the 2014 ESPP 
was amended and the Amended and Restated Employee Stock Purchase Plan became effective (ESPP), within the meaning of 
Section 423  of  the  Internal  Revenue  Code  of  1986,  as  amended.  Under  this  plan,  eligible  employees  are  able  to  purchase 
available shares with post-tax dollars as of the grant date. In order for employees to be eligible to participate in this plan they 
must be employed or on an authorized leave of absence from the Company or any subsidiary immediately prior to the grant 
date.  ESPP  stock  purchases  cannot  exceed  $25  thousand  in  fair  market  value  per  employee  per  calendar  year.  Options  to 
purchase shares under the ESPP are granted at a 15% discount to fair market value. Expense recognized in relation to the ESPP 
was $92 thousand, $77 thousand and $60 thousand for fiscal years 2020, 2019 and 2018, respectively. 

Stock Option Plans 

On  March 20,  2015,  the  Company  adopted  the  2015  Omnibus  Stock  Incentive  Plan  which  replaced  the  previously  existing 
Amended Incentive Stock Option Plan and Nonstatutory Stock Option Plan. Subsequently on May 24, 2016, the 2015 Omnibus 
Stock Incentive Plan was amended and restated to authorize awards covering a maximum of 7,000,000 common voting shares 
and has an expiration date of March 20, 2025. On May 15, 2018, the Amended and Restated 2015 Omnibus Stock Incentive 
Plan was amended to authorize awards covering a maximum of 8,750,000 common voting shares. Options or restricted shares 
granted under the Amended and Restated 2015 Omnibus Stock Incentive Plan (the "Plan") expire no more than 10 years from 
date of grant. Exercise prices under the Plan are set by the Board of Directors at the date of grant, but shall not be less than 
100% of fair market value of the related stock at the date of the grant. Options vest over a minimum of three years from the date 
of the grant.  Forfeitures are recognized as they occur. 

Compensation cost relating to share-based payment transactions are recognized in the financial statements with measurement 
based upon the fair value of the equity or liability instruments issued. For the years ended December 31, 2020, 2019, and 2018 
the Company recognized $1.5 million, $1.6 million, and $1.7 million in compensation expense for stock options, respectively. 

Stock option activity under the Plan during the year ended December 31, 2020 is summarized below. 

Shares 

Weighted Average 
Exercise Price 

Weighted Average 
Remaining 
Contractual Term    

Aggregate 
Intrinsic Value 

Outstanding at December 31, 2019 

Exercised 
Forfeited 

Outstanding at December 31, 2020 
Exercisable at December 31, 2020 

2,515,727      $ 
(563,072 )      
(74,893 )      
1,877,762      $ 
855,126      $ 

11.42     
10.23     
11.55     
11.78     
10.53     

4.08 years    $ 
3.86 years    $ 

67,006,886   
31,579,415   

137 

 
 
  
  
     
     
  
     
       
    
     
       
    
     
       
    
     
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following is a summary of non-vested stock option activity for the Company for the years ended December 31, 2020, 2019, 
and 2018. 

Non-vested at December 31, 2017 

Vested 
Forfeited 

Non-vested at December 31, 2018 

Vested 
Forfeited 

Non-vested at December 31, 2019 

Vested 
Forfeited 

Non-vested at December 31, 2020 

Shares 

2,364,999      $ 
(308,373 )      
(216,796 )      
1,839,830        
(288,394 )      
(66,040 )      
1,485,396        
(387,867 )      
(74,893 )      
1,022,636      $ 

Weighted 
Average Grant 
Date Fair 
Value 

4.65   
7.51   
5.90   
4.60   
4.20   
3.50   
4.73   
3.05   
4.52   
5.38   

The total intrinsic value of options exercised during the years ended December 31, 2020, 2019, and 2018 was $15.9 million, 
$785 thousand, and $3.5 million, respectively. 

At  December 31,  2020,  unrecognized  compensation  costs  relating  to  stock  options  amounted  to  $2.4  million  which  will  be 
recognized over a weighted average period of 1.65 years. 

There were no options granted in 2020, 2019 or 2018. 

Restricted Stock Plan 

In 2010, the Company adopted a Restricted Stock Plan. Under this plan, a total of 1,350,000 shares of Common Stock were 
available for issuance to eligible employees.  Restricted stock grants vest in equal installments ranging from immediate vesting 
to  over  a  seven  year  period  from  the  date  of  the  grant.  Under  the  2015  Omnibus  Stock  Incentive  Plan,  which  replaced  the 
previously existing Restricted Stock Plan, during 2018, 840,150 restricted stock units were granted to eligible employees and 
outside directors at a weighted average grant date fair value of $19.72, of which 485,000 restricted stock units had market price 
conditions or non-market-related performance criteria restrictions. During 2019, 164,828 restricted stock units were granted to 
eligible  employees  and  outside  directors  at  a  weighted  average  grant  date  fair  value  of  $17.00,  and  500,000  restricted  stock 
units had market price conditions or non-market-related performance criteria restrictions at a weighted average grant date fair 
value  of  $8.81.  During  2020,  586,132  restricted  stock  units  were  granted  to  eligible  employees  and  outside  directors  at  a 
weighted  average  grant  date  fair  value  of  $17.78.  The  vesting  of  these  grants  was  time  based  and  had  no  market  price 
conditions.  

The  fair  value  of  each  restricted  stock  unit  is  based  on  the  market  value  of  the  Company’s  stock  on  the  date  of  the  grant. 
Restricted stock awards are authorized in the form of restricted stock awards or units ("RSUs") and restricted stock awards or 
units with a market price condition ("Market RSUs"). 

RSUs  have  a  restriction  based  on  the  passage  of  time  and  may  also  have  a  restriction  based  on  a  non-market-related 
performance criteria. The fair value of the RSUs is based on the closing price on the date of the grant. 

Market RSUs also have a restriction based on the passage of time and may have non-market-related performance criteria, but 
also have a restriction based on market price criteria related to the Company’s share price closing at or above a specified price  
for  at  least  twenty  (20)  consecutive  trading  days  at  any  time  prior  to  the  expiration  date  of  the  grants.  For  the  outstanding 
Market RSUs as of December 31, 2020, the market price conditions ranged from $45.00 to $55.00 per share. The non-market-
related  performance  criteria  had  all  been  satisfied  as  of  December  31,  2020.  The  amount  of  Market  RSUs  earned  will  not 
exceed  100%  of  the  Market  RSUs  awarded. The  fair  value  of  the  Market  RSUs  and  the  implied  service  period  is  calculated 
using the Monte Carlo Simulation method. 

138 

 
 
  
  
     
  
     
     
     
     
     
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following is a summary of non-vested RSU stock activity for the Company for the year ended December 31, 2020. 

Non-vested at December 31, 2019 

Granted 
Vested 
Forfeited 

Non-vested at December 31, 2020 

Weighted 
Average Grant 
Date Fair 
Value 

21.54   
17.78   
20.61   
24.55   
18.94   

Shares 

457,401      $ 
586,132        
(89,426 )      
(64,268 )      
889,839      $ 

During 2019 and 2018, the Company granted 164,828 and 355,150 RSUs, respectively.  The weighted average grant date fair 
value for RSUs granted in 2019 and 2018 were $17.00 and $25.17, respectively. 

For the years ended December 31, 2020, 2019, and 2018 the Company recognized $3.5 million, $2.2 million, and $2.6 million 
in compensation expense for RSUs, respectively. 

At December 31, 2020, unrecognized compensation costs relating to RSUs amounted to $14.1 million which will be recognized 
over a weighted average period of 4.15 years. 

The following is a summary of non-vested Market RSU stock activity for the Company for the year ended December 31, 2020. 

Non-vested at December 31, 2019 

Vested 
Forfeited 

Non-vested at December 31, 2020 
1 Adjusted for modification in 2019, as described below. 

Weighted 
Average Grant 
Date Fair 
Value 

8.44     
8.62     
9.25     
8.38   1 

Shares 

3,154,324      $ 
(2,513,233 )      
(57,591 )      
583,500      $ 

During 2019 and 2018, the Company granted 500,000 and 485,000 Market RSUs with a weighted average grant date fair value 
of $8.81, and $7.93, as modified, respectively. 

The  compensation  expense  for  Market  RSUs  is  measured  based  on  their  grant  date  fair  value  as  calculated  using  the  Monte 
Carlo Simulation and is recognized on a straight-line basis over the average vesting period. The Monte Carlo Simulation used 
100,000 simulation paths to assess the expected date of achieving the market price criteria. 

Related to the 500,000 Market RSUs granted on February 11, 2019, the share price simulation was based on the Cox, Ross & 
Rubinstein option pricing methodology for a period of 10.0 years. The implied term of the restricted stock ranges from 4.5 to 
5.8  years. The  Monte  Carlo  Simulation  used  various  assumptions  that  included  a  risk  free  rate  of  return  of  2.62%,  expected 
volatility of 37.6% and a dividend yield of 0.78%. 

On February 11, 2019, 75,000 Market RSUs granted on May 14, 2018 to one employee were modified to lengthen the vesting 
term  from  7  to  10  years  and  change  the target  stock  price  from  $48.00  to  a  range  of  $35.00  to  $48.00  per  share  for  at  least 
twenty (20) consecutive trading days.  Additionally, 410,000 Market RSUs granted on August 10, 2018, to eleven employees 
were  modified  to  lengthen  the  vesting  term  from  7  to  10  years  and  change  the  amount  of  Market  RSUs  that  vest  at  various 
target stock prices to 20% per tier.  As a result of the modification, the Company recognized additional compensation expense 
of $543 thousand for the year ended December 31, 2019.        

For the years ended December 31, 2020, 2019 and 2018, the Company recognized $9.7 million, $7.9 million, and $4.9 million 
respectively, in compensation expense for Market RSUs. For the year ended December 31, 2020, 2,513,233 Market RSUs met 
the performance stock price conditions for the $34, $35, $38, and $40 stock price for twenty consecutive days. The remaining 
expense of $2.4 million was fully recognized due to the accelerated vesting. 

139 

 
 
  
  
     
  
     
     
     
     
     
 
 
  
  
     
     
     
     
     
     
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

At  December 31,  2020,  unrecognized  compensation  costs  relating  to  Market  RSUs  amounted  to  $4.5  million  which  will  be 
recognized over a weighted average period of 2.78 years. 

Employee/Outside Director Bonus Plan 

In  2014,  the  Company  adopted  a  Bonus  Plan  whereby  eligible  employees  and  outside  directors  were  qualified  to  receive 
quarterly  and  annual  bonus  payments  based  on  each  individual’s  base  pay/annual  director  fees  and  the  profitability  of  the 
Company.  In  2016,  the  Company  approved  a  revised  Incentive  Compensation  Plan  and  the  payout  criteria  was  adjusted  for 
exceeding  thresholds  based  on  certain  performance  metrics  and  the  profitability  of  the  Company  and  applied  to  full-time 
employees only.  Beginning in 2016, this plan no longer applied to outside directors.  Total expenses related to the bonus plan 
for employees were $13.9 million, $7.2 million, and $632 thousand for the years ended December 31, 2020, 2019, and 2018, 
respectively. 

Note 13. Regulatory Matters 

Dividends 

The  Bank,  as  a  North  Carolina  banking  corporation,  may  pay  dividends  to  shareholders  provided  the  bank  does  not  make 
distributions  that  reduce  its  capital  below  its  applicable  required  capital,  pursuant  to  North  Carolina  General  Statutes 
Section 53C-4-7. However, regulatory authorities may limit payment of dividends by any bank when it is determined that such 
a limitation is in the public interest and is necessary to ensure financial soundness of the bank. 

Capital Requirements 

The  Company  and  the  Bank  are  subject  to  various  regulatory  capital  requirements  administered  by  the  federal  banking 
agencies. The Basel III Capital Rules, a comprehensive capital framework for U.S. banking organizations, includes quantitative 
measures  designed  to  ensure  capital  adequacy.    The  Basel  III  Rules  require  the  Company  and  the  Bank  to  maintain  (i)  a 
minimum common equity Tier 1 ratio minimum of 4.50 percent plus a 2.50 percent “capital conservation buffer” (effectively 
resulting in minimum common equity Tier 1 ratio of 7.00 percent), (ii) Tier 1 risk-based capital minimum of 6.00 percent plus 
the  capital  conservation  buffer  (effectively  resulting  in  a  minimum Tier  1  risk-based  capital  ratio  of  8.00  percent),  (iii)  total 
risk-based capital ratio minimum of 8.00 percent plus the capital conservation buffer (effectively resulting in a minimum total 
risk-based capital ratio of 10.5 percent) and (iv) Tier 1 leverage capital ratio minimum of 4.00 percent. The capital conservation 
buffer  is  designed  to  absorb  losses  during  periods  of  economic  stress  and  effectively  increases  the  minimum  required  risk-
weighted  capital  ratios.  Failure  to  meet  minimum  capital  requirements  may  result  in  certain  actions  by  regulators  that  could 
have a direct material effect on the consolidated financial statements.      

 As discussed in Note 1. Organization and Summary of Significant Accounting Policies, the Company recorded a cumulative 
effect  increase  to  retained  earnings  totaling  $822  thousand  on  January  1,  2020  as  a  result  of  the  adoption  of ASC  326. The 
Company did not elect the federal banking agencies’ transition option that allowed banking organizations to phase in the day 
one effects of ASC 326 on their regulatory capital ratios over multiple years. 

Federal bank regulatory agencies have issued an interim final rule that permits banks to neutralize the regulatory capital effects 
of  participating  in  the  PPPLF  and  clarify  that  PPP  loans  have  a  zero  percent  risk  weight  under  applicable  risk-based  capital 
rules.  Specifically,  a  bank  may  exclude  all  PPP  loans  pledged  as  collateral  to  the  PPPLF  from  its  average  total  consolidated 
assets for the purposes of calculating its leverage ratio, while PPP loans that are not pledged as collateral to the PPPLF will be 
included. Accordingly, the Company’s PPP loans are excluded from the calculation of our leverage ratio as of December 31, 
2020. 

Based on the most recent notification from the Federal Deposit Insurance Corporation, the Bank is well capitalized under the 
regulatory  framework  for  prompt  corrective  action.  As  of  December  31,  2020,  the  Company  and  the  Bank  met  all  capital 
adequacy  requirements  to  which  they  are  subject  and  were  not  aware  of  any  conditions  or  events  that  would  change  each 
entity’s well capitalized status. 

140 

 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Capital amounts and ratios as of December 31, 2020 and 2019, are presented in the following table. 

Consolidated - December 31, 2020 

Common Equity Tier 1 

(to Risk-Weighted Assets) 

Total Capital 

Actual 

Minimum Capital 
Requirement 

Minimum To Be 
Well Capitalized 

   Amount 

     Ratio 

   Amount 

     Ratio 

   Amount 

     Ratio 

  $ 521,568       

12.15 %   $ 193,172       

4.50 %   

N/A     

N/A   

(to Risk-Weighted Assets) 

  $ 574,621       

13.39 %   $ 343,417       

8.00 %   

N/A     

N/A   

Tier 1 Capital 

(to Risk-Weighted Assets) 

  $ 521,568       

12.15 %   $ 257,563       

6.00 %   

N/A     

N/A   

Tier 1 Capital 
(to Average Assets) 
Bank - December 31, 2020 
Common Equity Tier 1 

  $ 521,568       

8.40 %   $ 248,417       

4.00 %   

N/A     

N/A   

(to Risk-Weighted Assets) 

  $ 470,069       

11.25 %   $ 188,012       

4.50 %   $ 271,573       

6.50 % 

Total Capital 

(to Risk-Weighted Assets) 

  $ 522,305       

12.50 %   $ 334,243       

8.00 %   $ 417,804       

10.00 % 

Tier 1 Capital 

(to Risk-Weighted Assets) 

  $ 470,069       

11.25 %   $ 250,683       

6.00 %   $ 334,243       

8.00 % 

Tier 1 Capital 

(to Average Assets) 
Consolidated - December 31, 2019 

Common Equity Tier 1 

(to Risk-Weighted Assets) 

Total Capital 

  $ 470,069       

7.60 %   $ 247,288       

4.00 %   $ 309,110       

5.00 % 

  $ 499,513       

14.90 %   $ 150,927       

4.50 %   

N/A     

N/A   

(to Risk-Weighted Assets) 

  $ 527,747       

15.74 %   $ 268,315       

8.00 %   

N/A     

N/A   

Tier 1 Capital 

(to Risk-Weighted Assets) 

  $ 499,513       

14.90 %   $ 201,236       

6.00 %   

N/A     

N/A   

Tier 1 Capital 

(to Average Assets) 
Bank - December 31, 2019 
Common Equity Tier 1 

  $ 499,513       

10.65 %   $ 187,582       

4.00 %   

N/A     

N/A   

(to Risk-Weighted Assets) 

  $ 451,807       

13.66 %   $ 148,950       

4.50 %   $ 215,150       

6.50 % 

Total Capital 

(to Risk-Weighted Assets) 

  $ 480,040       

14.51 %   $ 264,800       

8.00 %   $ 331,000       

10.00 % 

Tier 1 Capital 

(to Risk-Weighted Assets) 

  $ 451,807       

13.66 %   $ 198,600       

6.00 %   $ 264,800       

8.00 % 

Tier 1 Capital 

(to Average Assets) 

  $ 451,807       

9.68 %   $ 186,627       

4.00 %   $ 233,283       

5.00 % 

141 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
      
        
         
        
         
        
  
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
    
        
         
        
         
        
    
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 14. Transactions with Related Parties 

The  Company  has  entered  into  transactions  with  its  directors,  officers,  significant  shareholders,  their  affiliates,  and  equity 
method investments (related parties). Such transactions were made in the ordinary course of business on substantially the same 
terms  and  conditions,  including  interest  rates,  as  those  prevailing  at  the  same  time  for  comparable  transactions  with  other 
customers, and did not, in the opinion of management, involve more than normal risk or present other unfavorable features. 

During the year ended December 31, 2020, $2.1 million of related party loans were originated with no repayments resulting in 
$2.1 million of related party loans as of December 31, 2020.  There were no related party loans as of December 31, 2019. 

Deposits from related parties held by the Company as of December 31, 2020 and 2019 amounted to $40.6 million and $46.9 
million, respectively. 

During the year ended December 31, 2019, the Company invested $1.1 million in Plexus Fund II, III, and IV-C, L.P (“Plexus”), 
which  is  included  in  other  assets  in  the  consolidated  balance  sheets  at  December 31,  2020  and  2019  with  a  balance  of  $2.8 
million.  A member of the Company’s board of directors was also a principal of Plexus Capital, the administrator of Plexus, at 
the time of the investment.  Plexus is accounted for as an equity security investment. 

During  the  year  ended  December  31,  2019,  the  Company  invested  $156  thousand  in  DefenseStorm,  Inc.  ("DefenseStorm"), 
which  is  included  in  other  assets  in  the  consolidated  balance  sheets  with  a  balance  of  $2.9  million  and  $2.1  million  as  of 
December 31,  2020  and  2019,  respectively.    The  Company  holds  voting  and  non-voting  equity  in  DefenseStorm  which  is 
accounted  for  as  an  equity  security  investment.  DefenseStorm  provides  a  broad  range  of  IT  and  cyber  security  solutions 
principally  designed  for  financial  institutions.    As  of  December 31,  2020,  the  Company  held  approximately  5.0%  of 
DefenseStorm on a fully diluted basis in the form of both voting and non-voting common equity, including approximately 2.6% 
voting  control.    Directors  and  officers  of  the  Company  and  their  affiliates  collectively  own  approximately  4.7%  of 
DefenseStorm on a fully diluted basis as of December 31, 2020, including approximately 0.8% voting control.  During 2020 
and 2018, the Company paid $550 thousand and $71 thousand, respectively, for cyber security event monitoring services. No 
payments were made for the year ended December 31, 2019. 

The  Company  has  an  investment  in  Finxact  LLC  ("Finxact"),  a  developer  of  core  processing  software  and  services  for  the 
banking industry, which is included in other assets in the consolidated balance sheets with a balance of $1.4 million and $4.5 
million as of December 31, 2020 and 2019, respectively.  As of December 31, 2020, the Company held approximately 16.1% of 
Finxact on a fully diluted basis in the form of both voting and non-voting equity, including approximately 5.0% voting control.  
This investment is accounted for as an equity method investment due to the Company's ability to exercise significant influence 
over financial and operating policies of Finxact.  Directors and officers of the Company and their affiliates collectively own 
approximately 6.4% of Finxact on a fully diluted basis in the form of non-voting equity as of December 31, 2020. During 2020 
and 2019, the Company paid $1.1 million and $24 thousand, respectively, for core processor services. No payments were made 
for the year ended December 31, 2018.   

The Company has an investment in Payrailz, LLC ("Payrailz"), an entity that provides digital payment services and solutions to 
the  financial  services  industry,  which  is  included  in  other  assets  in  the  consolidated  balance  sheets  with  no  balance  as  of 
December  31,  2020  and  2019.   As  of  December 31,  2020,  the  Company  holds  approximately  14.0%  of  Payrailz  on  a  fully 
diluted  basis  in  the  form  of  voting  equity.    This  investment  is  accounted  for  as  an  equity  method  investment  due  to  the 
Company's  ability  to  exercise  significant  influence  over  financial  and  operating  policies  of  Payrailz.    Certain  officers  and 
directors of the Company collectively own approximately 3.7% of Payrailz on a fully diluted basis in the form of voting equity 
as  of  December 31,  2020.  No  payments  were  made  for  the  year  ended  December  31,  2020.  During  2019  and  2018,  the 
Company paid $250 thousand and $4 thousand for digital payment services.   

The Company’s digital banking joint venture between Live Oak Banking Company and First Data Corporation, Apiture, which 
is included in other assets in the consolidated balance sheets had a balance of $53.3 million and $64.7 million as of December 
31,  2020  and  2019,  respectively.    During  the  years  ended  December  31,  2020,  2019  and  2018,  the  Company  paid  $377 
thousand, $524 thousand and $5.5 million, respectively, for professional services.  During 2020, 2019 and 2018, the Company 
recognized income of $782 thousand, $446 thousand and $255 thousand, respectively, for shared services and rent.   

142 

 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

During the year ended December 31, 2019, the Company committed to invest $1.8 million in Canapi Ventures Fund, L.P. (“The 
Fund”), an investment fund which centers around early to growth stage financial technology companies. During 2020 and 2019, 
$507 thousand and $257 thousand of the commitment was invested, respectively. The Fund is included in other assets in the 
consolidated balance sheets with a balance of $1.7 million as of December 31, 2020 and 2019.  The Fund is accounted for as an 
equity method investment. 

During the year ended December 31, 2019, the Company committed to invest $15.2 million in Canapi Ventures SBIC Fund, 
L.P.  (“The  SBIC  Fund”),  an  investment  fund  which  centers  around  early  to  growth  stage  financial  technology  companies.  
During  2020  and  2019,  $3.4  million  and  $461  thousand  of  the  commitment  was  invested,  respectively.  The  SBIC  Fund  is 
included in other assets in the consolidated balance sheets with a balance of $14.8 million and $15.2 million as of December 31, 
2020 and 2019, respectively. The SBIC Fund is accounted for as an equity method investment. 

During the year ended December 31, 2019, the Company invested $300 thousand in Kwipped, Inc. (“Kwipped”), a marketplace 
platform for renting and leasing equipment, which is included in other assets in the consolidated balance sheets with a balance 
of $280 thousand and $300 thousand as of December 31, 2020 and 2019, respectively. As of December 31, 2020, the Company 
holds approximately 3.6% of Kwipped on a fully diluted basis in the form of voting equity. During 2019, this investment was 
accounted for as an equity security. During 2020, the Company became able to exercise significant influence over financial and 
operating policies of Kwipped, and therefore the Company accounted for this investment as an equity method investment.  

During the year ended December 31, 2020, the Company invested $2.5 million in Cape Fear Collective Impact Opportunity 1, 
LLC (“Cape Fear Collective”), which serves as a special purpose vehicle to purchase a portfolio of residential homes available 
for sale in the community. This investment is included in other assets in the consolidated balance sheet with a balance of $2.5 
million as of December 31, 2020. As of December 31, 2020, the Company holds approximately 98.0% of Cape Fear Collective. 
This investment is accounted for as an equity method investment.  

During the year ended December 31, 2020, the Company committed to invest $3.9 million in Green Sun Tenant LLC (“Green 
Sun”),  a  solar  income  tax  credit  project.  During  the  year  ended  December  31,  2020,  $980  thousand  of  the  commitment  was 
invested.  This  investment  is  included  in  other  assets  in  the  consolidated  balance  sheet  with  a  balance  of  $3.9  million  as  of 
December  31,  2020. As  of  December  31,  2020,  the  Company  holds  approximately  99.0%  of  Green  Sun. This  investment  is 
accounted for as an equity method investment.  

Note 15. Significant Equity Method Investments 

In  accordance  with  Rules  3-09  and  4-08(g)  of  Regulation  S-X,  the  Company  must  assess  whether  any  of  its  equity  method 
investments  are  significant  equity  method  investments.  In  evaluating  the  significance  of  these  investments,  the  Company 
performed  the  income  test,  the  investment  test  and  the  asset  test  described  in  S-X  3-05  and  S-X  1-02(w).  Rule  3-09  of 
Regulation  S-X  requires  separate  audited  financial  statements  of  an  equity  method  investee  in  an  annual  report  if  either  the 
income  or  investment  test  exceeds  20%.   As  of  December  31,  2020,  and  2019,  none  of  our  investments  was  considered  a 
significant subsidiary under Rule 3-09.  Rule 4-08(g) of Regulation S-X requires summarized financial information in an annual 
report if any of the three tests exceeds 10%. Under the income test, the Company’s proportionate share of its equity method 
investees' aggregated net losses exceeded the applicable threshold of 10% and is accordingly required to provide summarized 
financial information for these investees for all periods presented in this Form 10-K.   

143 

 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following table provides summarized balance sheet information for the Company’s combined equity method investments as 
of  December  31,  2020  and  2019.  The  Company’s  equity  method  investments  are  included  in  the  other  assets  line  on  the 
consolidated balances sheet and are largely concentrated in new or emerging financial service technology companies. 

Balance sheet data 
Current assets 
Noncurrent assets 
Total assets 

Current liabilities 
Noncurrent liabilities 
Total liabilities 
Equity interests 
Total liabilities and equity 

As of December 31, 

2020 

2019 

   $ 

   $ 

   $ 

   $ 

67,843   
285,018   
352,861   

64,019   
17,151   
81,170   
271,691   
352,861   

  $ 

  $ 

  $ 

  $ 

56,710   
162,304   
219,014   

19,910   
683   
20,593   
198,421   
219,014   

The  following  table  provides  summarized  income  statement  information  for  the  Company’s  combined  equity  method 
investments for the years ended December 31, 2020, 2019, and 2018.  

Summary of operations 

Total revenues 

Net loss 

Note 16. Segments 

2020 

Years ended December 31, 
2019 

2018 

   $ 

68,038   

  $ 

56,928   

  $ 

(68,406 ) 

(30,367 ) 

54,418   

(8,251 ) 

The Company's management reporting process measures the performance of its operating segments based on internal operating 
structure,  which  is  subject  to  change  from  time  to  time.    Accordingly,  the  Company  operates  two  reportable  segments  for 
management reporting purposes as discussed below: 

Banking - This segment specializes in providing financing services to small businesses nationwide in targeted industries and 
deposit-related services to small businesses, consumers and other customers nationwide. The primary source of revenue for this 
segment is net interest income and secondarily the origination and sale of government guaranteed loans.  

Fintech - This segment is involved in making strategic investments into emerging financial technology companies.  The primary 
sources  of  revenue  for  this  segment  are  principally  gains  and  losses  on  equity  method  and  equity  security  investments  and 
management fees.  The Fintech segment is comprised of the Company's wholly owned subsidiaries Live Oak Ventures, Canapi 
and the Bank's investment in Apiture.  

144 

 
 
 
  
  
  
  
  
  
  
  
  
    
  
  
  
    
    
    
  
  
    
  
  
    
  
  
    
 
 
  
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
  
    
    
 
 
 
 
 
 
Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

The following tables provide financial information for the Company's segments. The information provided under the caption 
“Other” represents operations not considered to be reportable segments and/or general operating expenses of the Company, and 
includes the parent company, other non-bank subsidiaries and elimination adjustments to reconcile the results of the operating 
segments to the consolidated financial statements prepared in conformity with GAAP. 

Banking 

   Fintech 

   Other 

  Consolidated   

As of and for the year Ended December 31, 2020 
Interest income 
Interest expense 
Net interest income 
Provision for loan and lease credit losses 
Noninterest income 
Noninterest expense 
Income tax (benefit) expense 
Net income (loss) 
Total assets 
As of and for the year Ended December 31, 2019 
Interest income 
Interest expense 
Net interest income 
Provision for loan and lease credit losses 
Noninterest income 
Noninterest expense 
Income tax expense (benefit) 
Net income (loss) 
Total assets 
As of and for the year Ended December 31, 2018 
Interest income 
Interest expense 
Net interest income 
Provision for loan and lease credit losses 
Noninterest income 
Noninterest expense 
Income tax benefit 
Net income (loss) 
Total assets 

$ 

$ 
$ 

$ 

$ 
$ 

$ 

$ 
$ 

288,305      $ 
93,313   
194,992   
40,658   
77,512   
181,555   
(7,171 ) 
57,462      $ 
7,767,013      $ 

227,776      $ 
88,052   
139,724   
15,067   
64,034   
152,227   
6,803   
29,661      $ 
4,724,537      $ 

163,174      $ 
55,245   
107,929   
5,451   
91,681   
130,589   
(1,744 ) 
65,314      $ 
3,588,667      $ 

—      $ 
—   
—   
—   
6,567   
5,510   
2,989   
(1,932 )    $ 
83,946      $ 

30      $ 
—   
30   
—   
(2,436 ) 
7,078   
(1,218 ) 
(8,266 )    $ 
82,355      $ 

—      $ 
—   
—   
—   
(386 ) 
619   
—   
(1,005 )    $ 
87,554      $ 

103   
372   
(269 ) 
—   
1,921   
5,611   
(7,972 ) 
4,013   
21,344   

174   
(154 ) 
328   
145   
1,921   
5,619   
(154 ) 
(3,361 ) 
5,936   

  $ 

288,408   
93,685   
194,723   
40,658   
86,000   
192,676   
(12,154 ) 
  $ 
59,543   
  $  7,872,303   

  $ 

227,980   
87,898   
140,082   
15,212   
63,519   
164,924   
5,431   
  $ 
18,034   
  $  4,812,828   

(531 ) 
(645 ) 
114   
107   
4,970   
21,496   
(3,658 ) 
(12,861 ) 
(3,284 ) 

  $ 

162,643   
54,600   
108,043   
5,558   
96,265   
152,704   
(5,402 ) 
  $ 
51,448   
  $  3,672,937   

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Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Note 17. Parent Company Only Financial Statements 

The following balance sheets, statements of income and statements of cash flows for Live Oak Bancshares, Inc. should be read 
in conjunction with the consolidated financial statements and the notes thereto. 

Balance Sheets 

Assets 
Cash and cash equivalents 
Investment in subsidiaries 
Other assets 

Total assets 

Liabilities and Shareholders' Equity 
Borrowings 
Other liabilities 

Total liabilities 

Shareholders' equity: 
Common stock 
Retained earnings 
Accumulated other comprehensive income (loss) 

Total equity 
Total liabilities & shareholders' equity 

Interest income 
Interest expense 
Net interest loss 
Noninterest income: 

Other noninterest income 
Total noninterest income 

Noninterest expense: 

Statements of Income 

   $ 

Salaries and employee benefits 
Professional services expense 
Renewable energy tax credit investment impairment 
Impairment expense on goodwill and other intangibles, net 
Other expense 

Total noninterest expense 
Net loss before equity in undistributed 
   income of subsidiaries 
Income tax benefit 
Net loss 

As of December 31, 

2020 

2019 

   $ 

   $ 

   $ 

   $ 

11,209      $ 
543,740        
30,816        
585,765      $ 

14,488      $ 
3,427        
17,915        

310,619        
235,724        
21,507        
567,850        
585,765      $ 

13,585   
499,335   
21,182   
534,102   

—   
1,716   
1,716   

340,397   
180,265   
11,724   
532,386   
534,102   

2020 

Years ended December 31, 
2019 

2018 

91      $ 
372        
(281 )      

252        
252        

17,250        
750        
—        
—        
1,167        
19,167        

236      $ 
—        
236        

140        
140        

12,408        
825        
602        
—        
999        
14,834        

(19,196 )      
(7,785 )      
(11,411 )      

(14,458 )      
(27 )      
(14,431 )      

46   
129   
(83 ) 

562   
562   

10,117   
853   
—   
2,680   
1,844   
15,494   

(15,015 ) 
(3,658 ) 
(11,357 ) 

Equity in undistributed income of subsidiaries in 
   excess of dividends from subsidiaries 

Net income attributable to Live Oak Bancshares, Inc. 

   $ 

70,954        
59,543      $ 

32,465        
18,034      $ 

62,805   
51,448   

146 

 
 
  
  
  
  
  
     
  
     
         
    
     
     
  
     
         
    
     
         
    
     
     
  
     
         
    
     
         
    
     
     
     
     
 
 
  
  
  
  
  
     
     
  
     
     
     
         
         
    
     
     
     
         
         
    
     
     
     
     
     
     
     
     
     
     
2020 

Years ended December 31, 
2019 

2018 

   $ 

59,543      $ 

18,034      $ 

51,448   

(70,954 ) 

(32,465 ) 

(62,805 ) 

43,507   
—   
—   
1,163   
—   
1,594   
13,146   

163   
(6,706 ) 

(525 )      
40,931        

(6,354 )      
(895 ) 

—        
(7,249 )      

70,000   
(55,512 ) 
3,069   
520   
(49,229 ) 
(4,906 )      
(36,058 )      
(2,376 )      
13,585        
11,209      $ 

—   
—   
—   
(790 ) 
602   
1,723   
10,025   

—   
7,100   
1,417        
5,646        

(1,109 )      
—   
—        
(1,109 )      

—   
(1,441 ) 
508   
437   
(409 ) 
(4,827 )      
(5,732 )      
(1,195 )      
14,780        
13,585      $ 

—   
199   
2,680   
(6,633 ) 
—   
1,713   
7,463   

(260 ) 
4,396   
142   
(1,657 ) 

(9,325 ) 
—   
(20 ) 
(9,345 ) 

—   
(25,123 ) 
1,626   
342   
(756 ) 
(4,809 ) 
(28,720 ) 
(39,722 ) 
54,502   
14,780   

Live Oak Bancshares, Inc. 
Notes to Consolidated Financial Statements 

Statements of Cash Flows 

Cash flows from operating activities 

Net income 
Adjustments to reconcile net income to net cash 
   provided by (used in) operating activities: 

Equity in undistributed net income of subsidiaries in 
   excess of dividends of subsidiaries 
Equity used in subsidiary tax withholding related to vesting of 
restricted stock and other 
Depreciation 
Impairment expense on goodwill and other intangibles, net 
Deferred income tax 
Renewable energy tax credit investment impairment 
Stock option based compensation expense 
Restricted stock expense 
Business combination contingent consideration fair value 
   adjustments 
Net change in other assets 
Net change in other liabilities 

Net cash provided by (used in) operating activities 

Cash flows from investing activities 
Capital investment in subsidiaries 
Business combination, net of cash acquired 
Purchases of premises and equipment 

Net cash used in investing activities 

Cash flows from financing activities 

Proceeds from borrowings 
Repayments of borrowings 
Stock option exercises 
Employee stock purchase program 
Tax withholding related to vesting of restricted stock and other 
Shareholder dividend distributions 

Net cash used in financing activities 

Net change in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

   $ 

147 

 
 
 
  
  
  
  
  
     
     
  
     
         
         
    
     
         
         
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
     
     
         
         
    
     
     
    
    
     
     
     
         
         
    
     
    
    
     
    
    
     
    
    
     
    
    
     
    
    
     
     
     
     
 
 
Item 9.  CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND  FINANCIAL 

DISCLOSURE 

None. 

Item 9A. CONTROLS AND PROCEDURES 

Evaluation of Disclosure Controls and Procedures 

As of the end of the period covered by this Annual Report on Form 10-K, the Company carried out an evaluation, under the 
supervision and with the participation of its management, including its Chief Executive Officer and Chief Financial Officer, of 
the  effectiveness  of  the  design  and  operation  of  its  disclosure  controls  and  procedures.  In  designing  and  evaluating  the 
disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and 
operated, can provide only reasonable assurance of achieving the desired control objectives, and management was required to 
apply judgment in evaluating its controls and procedures. Based on this evaluation, the Company’s Chief Executive Officer and 
Chief Financial Officer concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 
15d-15(e) under the Exchange Act), were effective as of the end of the period covered by this report. 

Changes in Internal Control over Financial Reporting 

There were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) 
under  the  Exchange  Act)  that  occurred  during  the  quarter  ended  December 31,  2020,  that  have  materially  affected,  or  are 
reasonably likely to materially affect, the Company’s internal control over financial reporting. 

Management's Report on Internal Control over Financial Reporting 

The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting. 
Internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of 
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that pertain 
to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the 
assets  of  the  company;  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of 
financial  statements  in  accordance  with  generally  accepted  accounting  principles  in  the  United  States  of America,  and  that 
receipts and expenditures of the company are being made only in accordance with authorizations of management and directors 
of the company; and provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  might  not  prevent  or  detect  misstatements. Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

As of December 31, 2020, management assessed the effectiveness of the Company’s internal control over financial reporting 
based  on  the  criteria  for  effective  internal  control  over  financial  reporting  established  in  “Internal  Control-Integrated 
Framework (2013),” issued by the Committee of Sponsoring Organizations (“COSO”) of the Treadway Commission. Based on 
the assessment, management determined that the Company maintained effective internal control over financial reporting as of 
December 31, 2020. 

Dixon Hughes Goodman LLP, the independent registered public accounting firm, audited the consolidated financial statements 
of the Company included in this Annual Report on Form 10-K and has issued an audit report on the Company’s internal control 
over financial reporting as of December 31, 2020. This report entitled “Report of Independent Registered Public Accounting 
Firm” appears in Item 8. 

Item 9B. OTHER INFORMATION 

None. 

148 

 
PART III 

Item 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The information required by Item 10 will be included in the Company’s definitive proxy statement for the 2021 Annual Meeting 
of Shareholders (the “Proxy Statement”), under the headings “Proposal 1:  Election of Directors,” “Qualifications of Directors,” 
“Code of Ethics and Conflict of Interest Policy,” “Director Relationships,” “Committees of the Board or Directors,” “Executive 
Officers,” “Report of the Audit and Risk Committee,” and “Delinquent Section 16(a) Reports” and is incorporated herein by 
reference.  The Proxy Statement will be filed with the Securities and Exchange Commission pursuant to Regulation 14A within 
120 days of the end of our 2020 fiscal year. 

Item 11.  EXECUTIVE COMPENSATION 

The information required by Item 11 will be included in the section of the Proxy Statement entitled “Executive Compensation 
and  Other  Matters”  under  the  following  headings:  “Compensation  Discussion  and  Analysis,”  “Compensation  Committee 
Report,” “Summary Compensation and Other Tables,” “Potential Payments upon Termination or Change in Control,” “Principal 
Executive  Officer  Pay  Ratio,”  and  “Director  Compensation,”  and  in  the  section  of  the  Proxy  Statement  entitled  “Corporate 
Governance” under the heading “Compensation Committee Interlocks and Insider Participation.”  

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 

STOCKHOLDER MATTERS 

The information required by Item 12 will be included in the Proxy Statement under the headings “Beneficial Ownership of Our 
Common  Stock”  and  “Executive  Compensation  and  Other  Matters  -  Equity  Compensation  Plan  Information”  and  is 
incorporated herein by reference. 

Item 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE 

The information required by Item 13 will be included in the Corporate Governance section of the Proxy Statement under the 
headings  “Director  Independence,”  "Director  Relationships,”  “Indebtedness  of  and  Transactions  with  Management,”  and 
“Certain Relationships and Related Person Transactions” and is incorporated herein by reference. 

Item 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

The information required by Item 14 will be included in the Proxy Statement under the heading “Proposal 3:  Ratification of 
Independent Auditors” and is incorporated herein by reference. 

149 

 
PART IV 

Item 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a)(1) Financial Statements. The following financial statements are filed as part of this report. 

Reports of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2020 and 2019 

Consolidated Statements of Income for the Years Ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Changes in Shareholders’ Equity for the Years Ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Cash Flows for the Years Ended December 31, 2020, 2019 and 2018 

Notes to Consolidated Financial Statements 

(a)(2)  Financial  Statement  Schedules. All  applicable  financial  statement  schedules  required  under  Regulation  S-X  have  been 
included in the Notes to the Consolidated Financial Statements. 

(a)(3) Exhibits. The exhibits listed below are filed or furnished as a part of this Annual Report on Form 10-K. 

Exhibit No.    Description of Exhibit 

3.1 

Amended  and  Restated  Articles  of  Incorporation  of  Live  Oak  Bancshares,  Inc.  (incorporated  by  reference  to 
Exhibit 3.1 of the registration statement on Form S-1, filed on June 19, 2015) 

3.2 

Amended  Bylaws  of  Live  Oak  Bancshares,  Inc.  (incorporated  by  reference  to  Exhibit  3.2  of  the  amended 
registration statement on Form S-1, filed on July 13, 2015) 

4.1 

Form  of  Common  Stock  Certificate  (incorporated  by  reference  to  Exhibit  4.1  of  the  registration  statement  on 
Form S-1, filed on June 19, 2015) 

4.2 

Registration  and  Other  Rights  Agreement  between  Live  Oak  Bancshares,  Inc.  and  Wellington  purchasers 
(incorporated by reference to Exhibit 4.2 of the registration statement on Form S-1, filed on June 19, 2015) 

4.3   Description of Securities Registered under Section 12 of the Exchange Act (incorporated by reference to Exhibit 

4.3 of the annual report on Form 10-K, filed on February 27, 2020) 

10.1 

2008  Incentive  Stock  Option  Plan,  as  amended  (incorporated  by  reference  to  Exhibit  10.1  of  the  registration 
statement on Form S-1, filed on June 19, 2015) # 

10.2.1 

2008 Nonstatutory Stock Option Plan, as amended (incorporated by reference to Exhibit 10.2 of the registration 
statement on Form S-1, filed on June 19, 2015) # 

10.2.2   Amendment to 2008 Nonstatutory Stock Option Plan effective July 1, 2019 (incorporated by reference to Exhibit 

10.2 of the quarterly report on Form 10-Q, filed on August 6, 2019) # 

10.3 

Amended and Restated Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.4 of the quarterly 
report on Form 10-Q filed on August 8, 2016) # 

10.4.1 

2015  Omnibus  Stock  Incentive  Plan  (incorporated  by  reference  to  Exhibit  10.4  of  the  registration  statement  on 
Form S-1 filed on June 19, 2015) # 

10.4.2 

Amendment  to  2015  Omnibus  Stock  Incentive  Plan  dated  December  17,  2015  (incorporated  by  reference  to 
Exhibit 10.4.2 of the 2015 10-K) # 

10.4.3 

2015 Omnibus Stock Incentive Plan as Amended and Restated effective May 24, 2016 (incorporated by reference 
to Exhibit 10.1 of the current report on Form 8-K filed on May 27, 2016) # 

10.4.4   Amendment  to  2015  Omnibus  Stock  Incentive  Plan  dated  May  15,  2018  (incorporated  by  reference  to  Exhibit 

10.1 of the current report on Form 8-K filed on May 18, 2018) # 

10.5.1 

Software  Service  Agreement  between  Live  Oak  Banking  Company  and  nCino,  LLC,  dated  November  1,  2012 
(incorporated by reference to Exhibit 10.10 of the registration statement on Form S-1 filed on June 19, 2015) 

150 

 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
10.5.2 

Amendment  to  Software  Service  Agreement  dated  October  9,  2015,  between  Live  Oak  Banking  Company  and 
nCino, Inc. (incorporated by reference to Exhibit 10.7.2 of the 2015 10-K) 

10.5.3   Amendment to Software Service Agreement dated September 5, 2018, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.4   Amendment to Software Service Agreement dated September 21, 2018 between Live Oak Banking Company and 

nCino, Inc.* 

10.5.5  Renewal  Amendment  to  Software  Service  Agreement  dated  January  18,  2019,  between  Live  Oak  Banking 

Company and nCino, Inc. (incorporated by reference to Exhibit 10.5.3 of the 2018 10-K) 

10.5.6  Amendment  to  Software  Service  Agreement  dated  April  1,  2020,  between  Live  Oak  Banking  Company  and 
nCino, Inc. (incorporated by reference to Exhibit 10.2.1 of the quarterly report on Form 10-Q, filed on August 5, 
2020)  

10.5.7 

 Amendment  to  Software  Service  Agreement  dated  April  5,  2020,  between  Live  Oak  Banking  Company  and 
nCino, Inc. (incorporated by reference to Exhibit 10.2.2 of the quarterly report on Form 10-Q, filed on August 5, 
2020)  

10.5.8 

 Amendment  to  Software  Service  Agreement  dated  April  24,  2020,  between  Live  Oak  Banking  Company  and 
nCino, Inc. (incorporated by reference to Exhibit 10.2.3 of the quarterly report on Form 10-Q, filed on August 5, 
2020)  

10.5.9   Amendment to Software Service Agreement dated December 1, 2020, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.10   Amendment to Software Service Agreement dated January 13, 2021, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.11   Amendment to Software Service Agreement dated January 15, 2021, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.12   Amendment to Software Service Agreement dated January 23, 2021, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.13   Amendment to Software Service Agreement dated January 28, 2021, between Live Oak Banking Company and 

nCino, Inc.* 

10.5.14   Amendment to Software Service Agreement dated February 23, 2021, between Live Oak Banking Company and 

nCino, Inc.* 

10.6.1 

Form  of  Stock  Option  Award  Agreement  for  executive  officers  under  the  2015  Omnibus  Stock  Incentive  Plan 
(incorporated by reference to Exhibit 10.8 of the 2015 10-K) # 

10.6.2   Amended Performance RSU Award Agreement with Stock Price Condition for Susan N. Janson (incorporated by 

reference to Exhibit 10.6.8 of the 2018 10-K) # 

10.6.3 

Amended form of Performance RSU Award Agreement with Stock Price Condition for certain executive officers 
(incorporated by reference to Exhibit 99.1 of the current report on Form 8-K filed on February 15, 2019) # 

10.6.4   RSU Award Agreement for M. Huntley Garriott (incorporated by reference to Exhibit 10.6.10 of the 2018 10-K) 

# 

10.6.5   Performance  RSU  Award  Agreement  with  Stock  Price  Condition  for  M.  Huntley  Garriott  (incorporated  by 

reference to Exhibit 10.6.11 of the 2018 10-K) # 

10.6.6   Form of RSU Award Agreement for certain executive officers (incorporated by reference to Exhibit 99.1 of the 

current report on Form 8-K filed on February 14, 2020) #  

10.6.7   Form of 2020 RSU Award Agreement for non-employee directors (incorporated by reference to Exhibit 10.1 of 

the quarterly report on Form 10-Q filed on August 5, 2020) # 

10.6.8   RSU Award Agreement for non-employee director Tonya W. Bradford* # 

10.6.9   Form of RSU Award Agreement for certain executive officers (incorporated by reference to Exhibit 99.2 of the 

current report on Form 8-K filed on February 24, 2021) # 

10.6.10   RSU Award Agreement for M. Huntley Garriott (incorporated by reference to Exhibit 99.3 of the current report 

151 

 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
on Form 8-K filed on February 24, 2021) # 

10.6.11   RSU Award Agreement for non-employee director David G. Lucht* # 

21.1 

Subsidiaries of the Registrant* 

23.1 

Consent of the Independent Registered Public Accounting Firm - Dixon Hughes Goodman LLP* 

31.1 

Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002* 

31.2 

Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002* 

32 

Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002** 

101.INS 

Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its 
XBRL tags are embedded within the Inline XBRL document) 

101.SCH    Inline XBRL Taxonomy Extension Schema Document 

101.CAL    Inline XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB    Inline XBRL Taxonomy Extension Label Linkbase Document 

101.PRE    Inline XBRL Taxonomy Extension Presentation Linkbase Document 

104    Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101) 

* 

Indicates a document being filed with this Form 10-K. 

**  Furnished herewith. This exhibit shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 
1934,  or  otherwise  subject  to  the  liability  of  that  Section.  Such  exhibit  shall  not  be  deemed  incorporated  into  any  filing 
under the Securities Act of 1933 or the Securities Exchange Act of 1934. 

#  Denotes management contract or compensatory plan. 

Item 16.  FORM 10-K SUMMARY 

Registrants may voluntarily include a summary of information required by Form 10-K under this Item 16. We have elected not 
to include such summary information. 

152 

 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
Pursuant to the requirements of the Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 
this report to be signed on its behalf by the undersigned thereunto duly authorized. 

SIGNATURES 

Date: February 25, 2021 

Live Oak Bancshares, Inc. 
(Registrant) 

By:  /s/ James S. Mahan III 
James S. Mahan III 
Chairman and Chief Executive Officer 
(Principal Executive Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on 
behalf of the Registrant and in the capacities and on the dates indicated. 

153 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Date 

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

February 25, 2021   

/s/ James S. Mahan III 
James S. Mahan III 
Chairman and Chief Executive Officer (Principal Executive Officer) 

/s/ S. Brett Caines 
S. Brett Caines 
Chief Financial Officer 
(Principal Financial Officer) 

/s/ J. Wesley Sutherland 
J. Wesley Sutherland 
Chief Accounting Officer 
(Principal Accounting Officer) 

/s/ William L. Williams III 
William L. Williams III 
Vice Chairman of the Board of Directors 

/s/ Tonya W. Bradford 
Tonya W. Bradford 
Director 

/s/ William H. Cameron 
William H. Cameron 
Director 

/s/ Diane B. Glossman 
Diane B. Glossman 
Director 

/s/ Glen F. Hoffsis 
Glen F. Hoffsis 
Director 

David G. Lucht 
Director 

/s/ Miltom E. Petty 
Miltom E. Petty 
Director 

/s/ Neil L. Underwood 
Neil L. Underwood 
Director 

154 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock Performance Graph 

Our  voting  common  stock  is  listed  for  trading  on  the  NASDAQ  Global  Select  Market  under  the  symbol  “LOB.”  The  Stock 
Performance Graph set forth below compares the cumulative total stockholder return on our common stock for the period from 
July 23, 2015, through December 31, 2020, with the cumulative total return of the Nasdaq Composite Index and the Nasdaq 
Bank Index over the same period. The comparison assumes $100 was invested on July 23, 2015, in the common stock of Live 
Oak Bancshares, Inc., in the Nasdaq Composite Index and in the Nasdaq Bank Index and assumes reinvestment of dividends, 
if any. 

155 

 
 
 
 
CORPORATE
INFORMATION

Corporate Headquarters

Live Oak Bancshares, Inc. 

1741 Tiburon Drive 

Wilmington, NC 28403

Executive Officers

James S. Mahan III - Chairman and Chief Executive Officer

William L. Williams III - Executive Vice President and Vice Chairman

Neil L. Underwood - President and Director

M. Huntley Garriott, Jr. - President, Live Oak Banking Company

S. Brett Caines - Chief Financial Officer

Stock information

Susan N. Janson - Chief Risk Officer, Live Oak Banking Company 

The voting common stock of Live Oak Bancshares, Inc. is 

Gregory W. Seward - General Counsel

traded on the NASDAQ Global Select Market under the 

Steven J. Smits - Chief Credit Officer

symbol "LOB."

J. Wesley Sutherland - Chief Accounting Officer

Transfer Agent

Broadridge Corporate Issuer Solutions, Inc. 

1717 Arch Street, Suite 1300 

Philadelphia, PA  19103

Independent Auditors

Dixon Hughes Goodman LLP

Directors

Tonya W. Bradford

William H. Cameron

Diane B. Glossman

Glen F. Hoffsis

David G. Lucht

Miltom E. Petty

1741 Tiburon Drive   |   Wilmington, NC 28403   |   liveoakbank.com

All content included in this Annual Report, including graphics, logos and other materials, is the property of Live Oak Banchshares, Inc., and/or its affiliates, 
or others as noted herein, and is protected by copyright and other laws. All trademarks and logos displayed in this Annual Report are the property of their 
respective owners.

IMPORTANT NOTE REGARDING FORWARD-LOOKING STATEMENTS:  This report contains forward-looking statements, within the meaning of the Private 
Securities Litigation Reform Act of 1995. These statements generally relate to the Company’s financial condition, results of operations, plans, objectives, 
future performance or business. They usually can be identified by the use of forward-looking terminology, such as “believes,” “expects,” or “are expected 
to,” “plans,” “projects,” “goals,” “estimates,” “may,” “should,” “could,” “would,” “intends to,” “outlook” or “anticipates,” or variations of these and similar words. 
Forward-looking statements are based on current management expectations and, by their nature, are subject to risks and uncertainties. Actual results 
may differ materially from those contained in the forward-looking statements. Factors which may cause actual results to differ materially from those 
contained in such forward-looking statements include those identified in the company’s most recent Form 10-K and subsequent SEC filings.