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Mail Ru Group Ltd

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FY2019 Annual Report · Mail Ru Group Ltd
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annual
report

Mail.ru Group
Limited

1

2019

2019Annual reportсontents

Overview

Business review

Management

03

08

10

12

13

19

28

69

84

91

Intro

Mail.ru Group in brief

Our people

Our history

2019 key highlights 

Chairman and CEO statement

Operating review 

Financial review

Management

Corporate governance 

104

Risk management

113

116

Board and management remuneration

Responsibility statement

Financial statements

120

Independent auditors’ report 

123

Consolidated statement of financial position

124

Consolidated statement of comprehensive income 

125

Consolidated statement of cash flows

126

Consolidated statement of changes in equity 

128

Notes to consolidated financial statements

Additional information

177

Cautionary statements

2019

2
2

Annual report

2019Annual report 
 
 
intro

Our mission
We believe that technologies 
are created and developed 
for the good of society. Our 
mission is to improve people’s 
lives by making technologies 
simple and accessible to as 
many users as possible.

Throughout  our  21-year  history,  we  have  constantly  evolved  by 
recognising  and  adapting  to  existing  trends  as  well  as  creating 
new trends, with a sharp focus on the digitalisation of daily user 
needs.  Today,  we  are  a  user-focused  consumer  and  entertain-
ment company, with the largest direct audience access in Russia, 
a  mass-market  and  high-frequency  focus,  and  an  international 
presence via games. We are a strong B2C player, with ambitions 
in B2B.

3

2019Annual reportonline

offline

4

SuperAppKit

The year 2019 was pivotal for us in our strategic goal of making 
the transition into an ecosystem. Our next phase is focused on 
making our ecosystem the biggest in Russia via deeper integra-
tion  and  cross-selling  of  the  Group’s  assets.  Group  ID  and  VK 
Pay  are  being  scaled  across  the  Group,  VK  Mini  Apps  will  turn 
into a unified Group platform for developers, and the VK Super 
App  Software  Development  Kit  will  be  the  technology  uniting 
all  these  initiatives,  alongside  the  Сombo  loyalty  offer  and  the 
Marusia virtual assistant.

2019Annual report7:00 a.m.

8:00 a.m.

9:00 a.m.

Wake up and listen 
to the news

Check your Combo 
subscription

Start the working 
day

Find out what's new 
with your friends

Select a car to drive 
to work

Start the morning with 
a good deed

morning
with us

2019

55

Annual report

2019Annual report10:00 a.m.

12:00 a.m.

2:00 p.m.

Listen to your special 
work playlist

Work with Mail.ru Group 
projects

Order a hot 
lunch

Choose a contractor 
for your project

Take care of your 
health

4:00 p.m.

Keep in touch with your 
colleagues

Look for relevant informa-
tion and save important 
documents

the day
with us

6

2019Annual report8:00 p.m.

9:00 p.m.

10:00 p.m.

Return home 
after work

Order the goods 
you need

Relax after a busy 
day

Sell 
your stuff

Support your 
favourite creators

Learn new and 
useful skills

evening
with us

2019

7
7

Annual report

2019Annual reportMail.ru Group 
in brief

Mail.ru Group offers a variety of online 
communication products, entertainment 
and e-commerce services.

Communications  
and Social

The two largest Russian-
language social networking 
services and communication 
platforms VKontakte (VK) and 
Odnoklassniki (OK), Russia’s 
leading email service (Mail.ru), 
media projects, search and music 
services (UMA and BOOM). 

8

2019Annual reportGames

Represented by the MY.GAMES 
brand, a global digital enter-
tainment provider with leading 
positions in Russia, which creates 
and delivers immersive gaming 
experiences on mobile, PC, and 
console to millions of players 
worldwide.

New  
Initiatives

A location-based marketplace 
(Youla), online learning platforms 
(GeekBrains & Skillbox), new B2B 
projects including Mail.ru Cloud 
Solutions, and MRG Tech Lab 
services.

9

2019Annual reportour people

Our main asset is our people. Each year the whole 
company votes for the strongest employees and 
teams as part of the Mail.ru Group People Awards. We 
celebrate professional achievements and formidable 
expertise in 9 categories. You can see photographs of 
our 2019 winners throughout this report.

2019

10

Annual report

We are grateful to everyone 
for their contribution to the 
company's development.

2019

11

Annual report

our
history

1998-2001
Communications

2006
Social

Launch of Email & Portal

We enter the social network business

2008
Games

2015-2019
New Initiatives

We enter the games market

Launch of e-commerce & O2O

2019

12
12

Annual report

2019Annual report2019 key  
highlights
01
02

February

January

03

March

Launch of Space Justice, a vertical 
scrolling shooter for iOS and Android 
developed by IT Territory studio.

Calls in VK Messenger come out of beta; 
users can share their screens and mini-
mise video calls to continue chatting.

OK integrates an AI-based technology 
developed by Mirror AI which turns pho-
tos into images in the style of emoji.

Launch of Pulse, a Suggestions Feed 
offering personalised content based on 
user interests with the help of extensive 
analysis of user behaviour and machine 
learning (ML) algorithms.

All business pages on VK can place ads in 
the format of Stories with up to 3 photo/
video objects and call-to-action buttons.

OK Creative studio becomes available 
to all video content creators, who can 
now use its interactive mechanics such as 
polls, quizzes, clickable descriptions and 
texts, which can be added to videos.

Mail.ru for Business introduces Vision, a 
computer vision-based technology for 
the B2B market.

Launch of Atom, a new browser focused 
on user privacy and security.

Mail.ru for Business launches Sitebox, 
a website builder for creating promo 
and corporate websites, online market-
places and personal blogs.

The Big Deal Game Conference, held 
by Mail.ru Group, gathers the largest 
international game companies such as 
Blizzard, Tencent, Ubisoft, Riot Games, 
etc.

13

2019Annual report04

April

05

May

06

June

Start of open-beta testing of our virtual 
assistant Marusia.

Launch of DonationAlerts in Brazil.

GeekUniversity, an online university 
run by GeekBrains, launches a product 
management programme.

MY.GAMES started OBT of Conqueror's 
Blade, a new client MMO RPG/RTS title 
licensed from Booming Games.

VK launches QR codes for personal 
pages, communities or posts; making it 
easier for users to download, send and 
post them.

VK communities now feature an actions 
history for admins to keep track of con-
tent management, changes to settings, 
etc.

OK adds a post scheduler; the new tool is 
useful for SMM specialists, bloggers and 
other users who frequently post content 
on OK.

OK introduces Playable Ads, a new ad 
format for games: gameplay and me-
chanics are displayed in the News Feed, 
which helps boost audience engagement 
and downloads.

Launch of Bombastic Brothers, a mobile 
run-and-gun platformer inspired by 
the arcade and action games of the 80s, 
developed by Fast Forward game studio.

Mail.ru Cloud Solutions launches Mail.ru 
Cloud Managed Services, a new service 
providing outsourced maintenance of IT 
infrastructure.

The Mail.ru email service now supports 
AMP technology, allowing users to edit 
information right in the email interface.

Mail.ru Group, ivi, a media-streaming 
service, and ADV Lab introduce target 
video ads for Smart TV.

Launch of MADE Academy for product 
managers.

Warface, the top PC game in our portfo-
lio, marks 7th anniversary.

VK users can add surveys and posts to 
their articles, either new or imported from 
other social networks.

VK Stories now get archived 24h after 
posting and are available to the author 
only.

OK and VK launch Games Cup 2019, 
a tournament for developers of HTML-5 
mobile games with a prize fund of 
RUB 1.4m and traffic for their projects on 
OK and VK.

DonationAlerts launches a monetisation 
service for all authors, including bloggers, 
journalists, artists etc.

Mail.ru Group introduces an internation-
al version of Disk-O which transforms 
cloud services into hard drives.

Mail.ru Group launches Direct deals, a 
new tool for advertisers to buy specific 
ad placements from publishers based 
on preset parameters such as price, ad 
format, and location.

MY.GAMES, a global gaming brand, is 
launched to unite all gaming projects of 
Mail.ru Group under one umbrella.

MY.GAMES launches Evolution 2: Battle 
for Utopia, a sequel to the popular sci-fi 
mobile shooter developed by IT Territory.

MY.GAMES announces the consolida-
tion of Panzerdog studio, the developer 
of Tacticool, a brand new fast-paced 5v5 
multiplayer mobile shooter.

14

2019Annual report07

July

Stickers featuring music, surveys and 
geolocation can now be attached to 
Stories on VK.

Admins of VK communities get access 
to all important metrics, gathered on one 
page.

VK starts testing of its advertising 
account update, with a new design, navi-
gation, statistics, etc.

VK launches its own hosting service for 
podcasts; episodes can now be exported 
to external blogs, websites and other 
podcast services.

OK launches its own advertising account: 
all users can now set parameters for their 
ads with any forms of content such as 
video, photos and links.

OK launches shared photo albums where 
users can upload and discuss photos of 
each other.

Admins of OK groups can upload ani-
mated covers with up to 5 images.

08

August

MY.GAMES partners with iDreamSky, 
one of the leading Chinese mobile game 
developers, which will allow them to 
strengthen their positions in key interna-
tional markets.

VK apps now offer access to the whole 
range of goods on AliExpress, including 
the ability to place an order.

VK users can upload subtitles for their 
videos in up to 5 languages.

OK groups can now leave comments on 
their behalf.

OK launches local news suggestions: the 
service automatically identifies what will 
be relevant for users in certain regions 
and cities.

MY.GAMES announces MY.GAMES 
Store, a global game platform for both 
F2P and premium games.

Mail.ru Group and Proxima Capital ac-
quire a controlling stake in the carsharing 
platform YouDrive.

MY.GAMES acquires SWAG MASHA 
studio, the developer of Love Sick: Inter-
active Stories.

Mail.ru Group ranks 4th in the European 
mobile developer ranking compiled by 
AppAnnie as of H1 2019.

Mail.ru Cloud Solutions launches a new 
PaaS for analytical data, making storage 
and processing 3-5 times cheaper.

Mail.ru Group launches DOOH (digital-
out-of-home) target ads. 

09

September

Mail.ru Group launches Myteam, a new 
messaging app for corporate users.

VK launches Worki, a mini app for job 
seekers where they can upload their 
CVs and respond to vacancies suggest-
ed to them based on their professional 
interests.

VK launches Biblio, a mini app for 
streaming audiobooks; audiobooks can 
be purchased individually or listened to 
with a subscription.

VK Music now features a “Similar Artists” 
section with suggestions based on musi-
cal genre.

VK opens an AI Lab at the Moscow Insti-
tute of Physics and Technology, one of 
Russia’s leading technical universities.

OK introduces a new feature that blurs 
the background during video calls, in-
cluding group calls.

Youla launches in-app P2P calls in coop-
eration with OK: users’ contact details are 
not disclosed.

Tarantool launches Cartridge, a platform 
for developing business apps with tools 
for solving typical problems with cluster 
management, testing, deployment and 
scaling.

Mail.ru Group ranks first in terms of daily 
mobile audience in all Russian cities 
according to Mediascope.

VK and OK rank as the 2nd and 3rd most 
popular websites in the C.I.S., according 
to Deloitte.

Launch of Big Data MADE Academy for 
data scientists.

15

2019Annual report10

October

11

November

12

December

Youla introduces Stories, a new promo 
tool for sellers.

Mail.ru Group launches the Combo 
loyalty programme.

MY.GAMES launches American Dad! 
Apocalypse Soon, a strategy mobile 
game based on the Emmy®-nominated 
series from 20th Century Fox Television, 
developed by Fast Forward studio. 

MY.GAMES launches a CBT of Lost Ark, 
a highly anticipated MMOARPG licensed 
from Smilegate, on PC in Russia and 
the C.I.S.

Tarantool releases Data Grid, an enter-
prise solution for developing distributed 
business apps.

Mail.ru Group, Alibaba Group, MegaFon 
and RDIF announced the completion of 
the AER JV transaction.

Mail.ru’s Email and Cloud apps are 
the only Russian services listed in the top 
20 most secure apps in Google Play.

16

Large VK communities and verified pag-
es can now attach call-to-action buttons 
to their videos.

Sberbank and Mail.ru Group complete 
the creation of the leading Russian O2O 
(online-to-offline) services platform.

VK simplifies the verification process by 
adding an interface to apply for a verifica-
tion badge. 

OK becomes the first social network to 
launch a virtual telephony system (ATS) 
for OK groups.

OK sets a new record of new friend-
ships – 6m in one day.

Launch of Dom Mail.ru, a special vertical 
content project inside Realty Mail.ru 
devoted to housekeeping.

Mail.ru Group, Sberbank, Yandex, MTS, 
Gazpromneft and RDIF announce the 
AI-Russia Alliance. 

DonationAlerts becomes the biggest 
service for stream monetisation in Russia. 

Mail.ru Group launches indoor advertis-
ing solutions. 

Youla launches video calls for users to 
evaluate the quality of online goods. 

Mail.ru Group announces its unified 
authorisation system Mail ID to ensure 
seamless and convenient access to all the 
products of its ecosystem.

Youla introduces AI technology which 
can detect product type from a photo 
and estimate time to sale based on the 
price. 

VK launches thematic news feeds fea-
turing posts selected by both algorithms 
and participants of a content rating 
programme.

VK Mini Apps launches Split the Bill, 
a mini app that allows users to quickly 
split the bill with friends.

MY.GAMES launches an OBT of 
MY.GAMES Store platform.

VK launches Memories, where users can 
see posts and photos that they added to 
their wall on the same day several years 
ago.

OK launches geo-targeting, allowing 
advertisers to target audiences who live 
close to a specific location.

OK launches an overhauled Music sec-
tion with a new algorithm for suggestions.

Mail.ru Digital Technologies announces 
a fully-fledged solution designed to build 
an integrated social platform for large 
corporates.

Launch of Hi-Chef, a new convenient 
mobile website with recipes featuring 
a voice interface. 

Mail.ru Group launches the Data Man-
agement Platform, which brings together 
our omni-channel marketing solutions 
and services. 

Mail.ru Group and VEB.RF launch 
a financial marketplace for businesses 
featuring a smart selection of finan-
cial products based on basic company 
details.

2019Annual report 
financial 
highlights

Revenue
RUB mln

23

EBITDA
RUB mln

8

Net profit
RUB mln

1

17

71,164
2018

87,663
2019

27,137
2018

29,405
2019

15,083
2018

15,300
2019

2019Annual reportOnline advertising
RUB mln

23

29,782

36,682

Community IVAS
RUB mln

9

15,005

16,371

2018

2019

MMO revenue
RUB mln

22

23,295

28,435

2018

2019

2018

2019

18

2019Annual reportchairman  
and CEO  
statement

The year 2019 has been pivotal for us in our strategic goal of mak-
ing the transition into an internet ecosystem, to be formed on the 
basis of our strong and well-diversified product portfolio as well as 
complementary and well-funded partnerships.

Boris Dobrodeev
CEO (Russia)  
Mail.ru Group

Dmitry Grishin
Co-Founder 
and Chairman of the Board

Throughout our 21-year history, we have constantly evolved by recognising and adapt-
ing to existing trends and creating new ones, with a strong focus on the digitalisation of 
daily user needs. Today, we are a user-focused consumer and entertainment company, 
with the largest direct audience access in Russia (at ~58.4m, which means daily access to 
~48% of the local population1), a mass-market and high-frequency focus, and an inter-
national presence via Games. Russians spend 168 minutes on mobile on average per day 
(web+apps)2, and key Mail.ru Group platforms account for 17% of this time.

1 

2 

 Mediascope WEB-Index, Russia 0+, age 12+, 
December 2019

 Mediascope WEB-Index, Russia 0+, age 12+, 
December 2019

19

2019Annual reportOur core communication and social platforms remain among the most popular on the 
Russian and C.I.S. markets, with our email service being among the top five globally. Our 
games continue to become more international and increasingly mobile, with a presence 
across platforms and a focus on our own IP. We finished the year as a global top 50 
games company and the largest European games company domiciled in Russia. Youla, 
the second largest classified site in Russia, demonstrated further strong growth and 
gained share on the local classifieds market. Our music subscriber numbers continued to 
show strong growth, exceeding 3m, as we broaden the Group’s overall content offering. 
We have also expanded our reach in EdTech through the consolidation of Skillbox, while 
our B2B-technology business has grown at a triple-digit rate to reach its first RUB 1bn 
revenue milestone. In the meantime, we maintain focus on ESG, having launched corpo-
rate NGO Kod Dobra, which raised >RUB 1m for 187 verified charity organisations from 
46 Russian regions, among multiple other internal initiatives, which also include plans to 
launch regular publication of a stand-alone Sustainability Report.

In 2019, we managed to complete two planned major transactions with the AliExpress 
Russia JV in e-commerce and the O2O JV in food tech and mobility. Our new partners 
include Alibaba, the world’s largest e-commerce company, and Sberbank, the largest 
financial institution in Russia, both of which are now shareholders, along with Prosus and 
Tencent. In the meantime, Delivery Club, Citymobil and AliExpress Russia are already 
among the leaders in their respective categories, with significant growth ahead.

Our 2020-22 development phase will be focused on the formation of our ecosystem 
via cross-selling and deeper integration of the Group’s assets, which we have already 
started to do through the launch of the Combo loyalty programme and unified Group 
ID. We are transforming VK into the heart of our ecosystem. A VK account will be the 
foundation for our Group ID, and VK Pay is being scaled across the Group, VK Mini 
Apps will turn into a unified Group platform for developers and the VK Super App Soft-
ware Development Kit will be the technology uniting all these initiatives, along with the 
Сombo loyalty offering and our Marusia voice technology. 

In advertising, we are targeting a broader presence across performance advertising, 
while growing exposure to SMEs and broadening our offering in areas like video, as 
well as omni-channel initiatives. Overall, our improving AdTech and growing ROIs for 
our clients should allow us to continue to benefit from the ongoing shift of budgets on-
line and to social within digital, as well as to grow our ad market share over the coming 
years.

Games will continue to increase their global reach and mobile focus. We will maintain 
our dedication to reducing the hit-driven nature of the games business through long-
term planning and management of the games pipeline, studios, talent, analytics and 
marketing budgets.

Among our New Initiatives, we want to continue to invest in Youla, as we believe in its 
major potential for both audience growth and monetisation, with significant compet-
itive advantages coming not just from the quality of its team and tech stack, but also 
synergies with the Group. These allow for social and other integrations, which we will 
increasingly be exploring. 

We will look to further develop and expand other New Initiatives, including Marusia 
and the related Capsula smart speaker. Products like Pulse are a reflection of our 
strategy to make our services more personalised in order to better satisfy the user's 
continued demand for information and entertainment. A unified video platform for the 
whole Group will be launched in 2020 and we will be more active in developing our 
video product, while also creating more video entry points. We believe in the future 
of online education and will continue to invest in this area. Our ambition is not only to 
be a B2C, but also a B2B company, with ongoing related investments within our New 
Initiatives as well. 

Overall, we want to continue to enhance our AdTech and offer more use cases, be ac-
tive in AI, Big Data and various types of content, while connecting to our user through 
multiple devices, loyalty and unified ID. There are a large number of synergies within 
the Group, which we will actively exploit. The goal for all services is to be personalised, 
with smooth and easy movement for the user between them, which should result in 
a rise in paying user share and APRU. We believe that such a strategic approach will 
significantly enhance our market position over the next three years.

Overall 
strategic 
focus

20

2019Annual reportPerformance 
review

3 

 Newzoo, 2019 forecast: 7.2% YoY global games 
growth, including 9.7% YoY for mobile

21

VK

VK finished the year as a strong leader among communication platforms in Russia, with 
71.6m MAU (+2.2% YoY), including 65.2m on mobile (+7.9% YoY) as of December 2019. VK is 
focused on boosting time spent and stickiness: this was up 12.5% in 2019 to 36 minutes per 
day, including 16% growth on mobile. 

Thanks to more than 200 product updates in 2019 and the development of the VK content 
platform, engagement continued to rise, with, among others: 1) continued double-digit 
growth for average daily newsfeed views; 2) +45% for Stories published monthly; 3) +47% 
for daily live streams; 4) +34% for daily video uploads. According to Mediascope, on average 
users visit VK every other day, more than any other Russian social network.

VK has been rolling out multiple community tools for interacting with audiences, which led 
to the number of active communities on VK reaching 3m in December – a 26% increase YoY. 
The updates also allowed content creators to earn RUB 1.5bn between November 2018 and 
October 2019 using VK’s monetisation tools. 

The VK Mini Apps platform continues to expand rapidly, with over 13,000 active Mini Apps 
and ~23m MAU in December, with over 3m MAU for the AliExpress mini app offering the 
full range of products available on the AliExpress marketplace, which was launched on VK 
at the end of August 2019.

VK has added new statistics, improved its optimisation algorithms, introduced ad auction 
predictions, launched retargeting using QR codes and updated the ad formats. These up-
dates have had a positive effect on advertisers’ ROI. The launch of the new HTML5-based 
interactive ad format and the development of VK Mini Apps and QR codes have provid-
ed opportunities for an even deeper connection between offline and online, increasing 
the sales of special offers for brands by 40%. The number of active businesses on VK has 
reached the 1m mark. The introduction at the end of 2019 of quick launches for ad cam-
paigns via mobile, in which a smart system suggests a target audience and budget, has 
significantly simplified the use of ads for SMEs or for those who want to launch campaigns 
on the go. All these efforts resulted in VK delivering 27.3% revenue growth YoY in Q4, with 
top-line tracking in line with medium-term guidance of doubling VK revenue over the next 
3-4 years, as compared to the 2018 level. 

OK

The OK audience was stable YoY in 2019, at 43m MAU in Russia, with rising engagement 
driving +2.8% growth in DAU, including +11% on mobile. 

In 2019, OK focused on the enhancement of its features as a communication services plat-
form for sharing emotions with friends and family. IVAS was one of the key drivers behind 
the growth in engagement, along with other communication services in 2019. OK users 
exchanged 45bn in virtual gifts, growing 4x YoY. The number of virtual gift senders grew by 
45%. On peak days, during national holidays, gift numbers exceeded half a billion per day. 
The monthly number of stickers and their senders doubled YoY. 

OK’s mobile gaming platform continues to grow. OK made RUB 3.2bn in total payouts to game 
developers in 2019, including RUB 600m for the mobile share, which has grown 2x YoY. 

Thanks to new machine learning and neural network-based algorithms as well as new function-
ality allowing friends to be tagged in photos and videos, OK posted a record of 240m daily likes. 
In Q4 2019 OK also set a record of 6m new daily friendships. AI-based friend recommendation 
algorithms helped to increase monthly friend requests by 50% YoY.

OK also improved its video call service throughout 2019, resulting in the average daily number 
of calls growing by 56%. Average video viewing time increased by 27% YoY, with OK continuing 
to successfully monetise its own content. 

In 2019, OK continued to expand the SME ecosystem, which resulted in a 2.2x YoY growth in 
SME-related ad revenues. In Q4 2019, OK launched new business profiles for entrepreneurs. 
As of now, over 1m users run a business through their OK pages. 

OK’s Chinese goods marketplace underwent a major update, with enhanced personalisation 
algorithms and improved social features. This resulted in 29.4% revenue growth, with over 4.5m 
in orders made and 42% of users making a second purchase within a month of their initial order.

2019Annual reportGames

At 26% for 2019, the growth of our gaming segment continues to outperform the global 
games market for the fourth year in a row3, with full-year revenue of RUB 31,262m. Our 
mobile-focused international expansion is progressing, including through partnerships 
with regional players. We increased the number of registered users of our games by 26% 
in 2019, to 605m. We finished the year with 13 in-house studios and 22 studios within our 
gaming investment arm (MRGV). In 2019, international revenues accounted for 68% of total 
MMO revenue. The share of mobile revenues stood at 61% in Q4 vs. 57% in 2018. We expect 
mobile revenue share to further rise towards 80% in the coming two-three years.

The Warface franchise, one of our top three revenue-generating game franchises, con-
tinues to perform well, supported by community management. In 2018 the franchise 
expanded to consoles and was among the top F2P games on the PS4 in the U.S. in terms of 
downloads. We are continuing to expand Warface’s footprint by bringing it to new plat-
forms, including the 2020 releases of the first mobile and Nintendo Switch versions. A new 
console game project will launch in Q2 for PS4 and Xbox One. As such, we continue to see 
Warface as one of our key franchises.

War Robots (>150m installs) is in the mature phase of its lifecycle and hence is showing EBITDA 
improvement, which is expected to continue in 2020. Hustle Castle continues to perform 
strongly, with revenue growth of 36% in 2019, a new daily revenue record of RUB 100m and 
55m downloads at year-end. Over the three years since its release, Hustle Castle continues to 
be a strong margin generator. The product’s metrics remain consistent, and our development 
team has a full pipeline of updates, with the title remaining core in our portfolio.

The American Dad! Apocalypse Soon mobile game, developed in-house in partner-
ship with FOX Next, was launched in November 2019, with 3.6m installs today. Lost 
Ark MMOARPG was launched on PC within Russia/the C.I.S. in October 2019 and has 
seen 1.7m in registered users. The PC title Conqueror’s Blade, with 1.7m registered users 
at year-end, continues to show strong potential for growth on international markets, 
with a full publishing pipeline in 2020. Left to Survive, our own title developed by the 
Whalekit studio and released in July 2018, remains among the top five revenue-gener-
ating games in our portfolio with around 15m downloads. The narrative-driven mobile 
game Love Sick: Interactive Stories from the SWAG MASHA studio remains among the 
top 10 titles, with 4m downloads since its launch in February 2019. We will continue to 
allocate resources to all of these games in 2020.

We launched our international games platform MY.GAMES Store in open beta-test mode in 
December 2019. We have a full pipeline of releases for 2020, including from the studios acquired 
by Mail.ru Games Ventures (MRGV), many of which have games suitable for global launch.

New Initiatives

Revenue from the New Initiatives segment in Q4 2019 grew 85.0% YoY to RUB 2,349m, 
with 126.7% growth to RUB 6,233m for the year. Among the key drivers was continued 
progress on the monetisation of Youla, as well as scaling up our cloud, online education and 
other new initiatives.

Youla is the largest component here, and the platform’s solid growth continued in 2019 with 
RUB 2.1bn in revenues (above budget), with a RUB 2bn EBITDA loss (in line with budget). Youla 
has 27m MAU4 and has become one of the largest mobile-first classifieds globally5 in less than five 
years since its launch. Our strategic goal in Classifieds is to remain a mobile-focused technological 
leader among domestic players with a serious attitude to security and safety, and differentiation 
through extensive social and e-commerce functionality, accessible through the Group. 

Our B2B-technology business surpassed RUB 1bn in revenues in 2019, showing 140% YoY 
growth.

Sales of Capsula, our Marusia-powered smart speaker, started in April 2020. Marusia 
now has more than 60 skills and will be more deeply integrated with the Group’s services 
throughout 2020.

The Pulse personalised content recommendation platform, launched in January 2019, con-
tinues to expand, having reached 45m MAU and 3.5m DAU in Q4. It is attracting users with 
over 300,000 unique news items from more than 3,000 sources, with the average time 
spent at 10 minutes per user per day. We will start initial monetisation projects in 2020.

4 

5 

 Internal statistics on MAU on all platforms

 AIM Group Marketplaces Report, May’19

22

2019Annual report2019 
financial 
performance

Outlook

23

Despite the somewhat challenging macro and significant base effects throughout 
2019 for the core advertising and games businesses, they continued to grow strongly. 
FY 2019 revenues grew 23% YoY to RUB 87,663m, excluding high-growth businesses 
in foodtech and e-commerce, compared to a revenue guidance of 22-24%. FY 2019 
EBITDA was up 8% to RUB 29,405m, in line with our guidance of “around RUB 30bn”.

Despite the backdrop to the 2019 advertising market being more challenging and a high 
base as a result of FY 2018 growth of >30%, advertising revenue trend remained solid, 
with H2 performance better than H1 (+24.4% vs +21.6% YoY). VK will be among the pillars 
for continued growth, having expanded revenues by >20% in 2019. Having nearly 
doubled during the previous two years, MMO revenues continued to expand, rising by 
22% in FY 2019, above the global average. Youla continued its rapid growth, being one of 
the largest mobile-focused classifieds globally in terms of Android DAU. Having started 
monetisation only in Q4 2017, Youla delivered RUB 2.1bn in revenues in 2019. 

In Q4, the cash-generating capacity of our business remained strong, though it was 
affected by the funding for Delivery Club, Citymobil and Pandao ahead of the closure 
of the JV deals. The free cash flow (FCF) generation of our business is expected to 
normalise in 2020. Our net debt position, post-M&A costs (including a USD 100m 
contribution to the AER JV and RUB 8.5bn contribution to the O2O JV), at the end of 
Q4 2019 was RUB 13,736m. We have another USD 82m contribution to make towards 
the AER JV in October 2020 and a potential RUB 4.6bn payment due to the O2O JV 
in November, subject to KPIs. In Q4 we utilised RUB 8.5bn in credit lines with an aver-
age effective interest rate of 7.2% vs a 7.7% rate on prior borrowing.

Despite near-term hurdles resulting from COVID-19 as well as the oil price and related 
macroeconomic effects, our current three-year vision sees potential for an accelera-
tion of revenue growth into 2022 vs. 2019.

In 2020 we will remain focused on advertising solutions and technologies as well as 
driving content consumption. In the coming years we will centre our efforts on growing 
the effectiveness of our advertising through ongoing AdTech development and inno-
vative new ad products, while attracting new types of advertisers, such as SMEs and 
offline retailers, and expanding our advertising network.

We set our ambitions high and aim to deliver above-market ad revenue growth as 
macro stabilises. We see a large improvement in conversions from our recent initiatives 
and will use any macro weakness to deepen our exposure to performance ad formats.

As core to our ecosystem, we will focus on further growth in VK revenues and engage-
ment. We aim to develop VK into a core Russian super-app and boost engagement 
among the 30+ audience. We will invest in VK’s content platform (including video and 
music), messaging, Mini Apps and other areas. We will be highly focused on growing 
engagement and time spent. Our goal remains to double VK revenues by 2022 vs. 
2018 levels. We aim to boost the advertising revenue share on OK. Gaming, social 
commerce and SME will be a major focus for both of our core social networks, with 
cross-pollination of video and Mini Apps. 

We are confident in our 2020 games pipeline as well as the continued performance of 
existing titles, including War Robots, Warface, Hustle Castle and others. We continue 
to expect Games EBITDA to double its 2018 level in 2022 with a margin in the low to 
mid-twenties through the cycle, with broadly similar revenue growth in 2020, subject 
to balance between the potential positive impacts of COVID-19 on one hand and the 
magnitude of macroeconomic weakness on the other hand.

We want to continue to invest into Youla as we believe in its significant audience growth 
and monetisation potential, including through further synergies with the Group through 
social and other integrations. Potential macroeconomic weakness in 2020 could serve 
as a supportive factor for classifieds vs. other retail platforms.

There are a large number of unrealised synergies within the Group, which will be 
leveraged through the integration of a single ID, a broad loyalty programme, and VK 
Pay across the ecosystem. Our Unified ID service and the Combo loyalty programme 
are being rolled out across products as tools that will provide the user with smooth 
integration, simple authorisation and added value. The goal for all services is to be 
personalised, with smooth and easy navigation between them.

2019Annual reportRecently deconsolidated projects like Delivery Club and Pandao are now part of 
the AER and O2O JVs and are equity accounted. Both have ambitions to be industry 
leaders and will therefore see an active investment phase in the coming years. In 2020, 
we expect to see deeper integration between AER and our social networks and further 
collaboration in distribution. In 2020, Citymobil will work on further enhancement of 
its mapping, routing and matching services, along with deeper integration with the 
Sberbank and Mail.ru Group ecosystems, as well as other product initiatives. Delivery 
Club is aiming to significantly scale its business in 2020, with potential support coming 
from its rising exposure to e-grocery business, including the recent consolidation of 
Samokat, the largest local express e-grocery delivery player.

Our people and culture

In every annual report we have said, and it is worth re-iterating, that our main asset is 
our people and the technology-driven culture which they create. Our unique culture 
remains one of the guiding principles for us, and Mail.ru Group's future success is very 
dependent on our ability to attract, retain and motivate the best engineers and other 
human talent. We continue to recognise this fact and very much value the contribu-
tion of every Mail.ru Group employee to the overall success of our business.

Thanks and appreciation 

For the last few years we have chosen to close this section with an acknowledgement 
to a number of key groups. In view of the success that we saw in 2019 and the motiva-
tion that we all need to successfully manage through turbulent times, it is quite right 
that we continue to do this. First off, our employees. Since the start of the Group, our 
success has been down to the dedication, commitment and passion that they show 
every day. Our employees are highly skilled and continue to show great loyalty to 
the Group. Underlying retention rates remain unchanged, and we believe that this is 
mainly a function of our continued focus on a tech-heavy culture. The Board is again 
delighted to extend its thanks to all the Mail.ru Group staff and to recognise their con-
tribution. Secondly, on behalf of the Board, we want to thank our shareholders, who 
continue to believe in, encourage and support us. The year 2019 saw a number of ma-
jor strategic partnerships materialise and these have been showing strong results, with 
a number of our New Initiatives demonstrating significant long-term potential. Despite 
the required investments, we have been able to deliver on guidance on both growth 
and profitability. We aim to continue to build on our success and use any weakness as a 
potential opportunity to further strengthen our business and grow our audience base. 
As Russia’s largest social and communications company, with significant exposure to 
games and therefore international markets, we are approaching 2020 with confidence 
in the long-term success of our Group and acknowledging the opportunities that this 
year can present, even in turbulent times.

24

2019Annual reportMarusia voice assistant 

startup
of the year

Alexey Krivenkov

Worki

startup
of the year

Alla Arshevskaia, Anton Vorobyev, 
Anna Tishchenko, Sergey Sharapov

Combo

startup
of the year

Vladimir Sukhodoev, Anna Tseytlina, Alena Semichastnova, Sergei Potapov

MAIL.RU GROUP
MONTHLY REACH 
Mediascope, Russia,
cities 0+, age 12+, Dec 2019

89%

of Russian 
mobile
internet
users

operating
review

93%

of Russian 
internet
users

2019

28
28

Annual report

2019Annual reportoperating  
review 

Our services attract millions of users each day. Whether they are 
using email, instant messaging (IM), our social networks or our 
games, we aim to increase the time they spend on our sites and 
mobile applications by continuously offering new features and ser-
vices.

Communications & 
Social

We operate the two largest Russian language social networks: 
VKontakte (VK) and Odnoklassniki (OK). They enable users to 
find, connect and communicate with friends, families and col-
leagues. Our products include a newsfeed, messaging services, 
status updates, photos, videos, stories and other features. Users 
can play games together, send each other online gifts, rec-
ommend websites and keep track of events such as birthdays. 
We frequently add new products and services to maintain and 
increase user engagement.

VK

VK remains a strong leader among communication platforms 
in Russia, with 72m MAU1, including 65m mobile users as of 
December 2019. Throughout 2019 the VK team launched over 
200 product updates, driving user engagement and revenue. 
These updates include:

•  a major mobile app redesign
•  significant updates to the VK Mini Apps platform
•   the launch of key O2O Mini Apps: VK Taxi, Delivery Club, 

AliExpress, etc. 

•   simplified verification for profiles and communities
•   dark mode for apps
•   major updates to Stories
•   curated content feeds arranged by theme 
•   an overhaul of ad management
•   chats in VK communities, etc.

1 Monthly active users in Russia

29

Given the existing high internet penetration and the related 
slowdown in the overall growth of the Runet audience, VK is 
more focused on boosting time spent and stickiness: up 12.5% 
in 2019 to 36 minutes per day, including 16% growth on mobile. 
According to Mediascope, users visit VK every other day, more 
than other social networks. Our ultimate goal is to grow the VK 
audience in Russia and the C.I.S. to over 100m within the next 
two-three years. 

To accomplish this, VK will expand its line of products and 
continue moving towards becoming a Super App. VK will also 
expand its ecosystem beyond its main app and increase its au-
dience using VK Mini Apps, a unified ID system, VK Pay, a broad 
loyalty programme, and other integrations with Mail.ru Group 
products. 

Young people aged 12–24 are VK’s most engaged users, they 
spend on average 68 minutes per day on the platform. However, 
we are investing resources into making VK equally relevant to 
all age groups in our ambition to make VK the main Super App 
in Russia. 

Thanks to product updates and the development of the VK 
content platform, engagement continued to grow in 2019:

•  +45% in Stories published monthly
•  +47% in daily live streams and +34% in daily video uploads, 

with > 80m people watching video content monthly

•  +15% in messages delivered daily, to > 10bn
•  +42% in money transfers between VK users
•  +27% in the number of monthly audio and video calls, to 

55m a month in Q4 2019
•  +10% in the number of likes
•  +42% in active music subscriptions

2019Annual reportThe two largest Russian 
language social networking 
services and communication 
platforms, VKontakte (VK)  
and Odnoklassniki (OK)

VK Music, one of the largest licensed social music ecosystems 
in Russia, is one of the most important drivers of growth in time 
spent and user engagement. This is why we continued develop-
ing our music platform throughout 2019 and integrated it even 
further into VK’s content ecosystem. Over the course of the 
year, VK improved its personalised music recommendations so 
users would get the exact kind of content they are interested in. 
VK became the first Russian platform to launch music stickers in 
Stories, based on its own music platform.

A platform to support independent artists was also launched in 
2019. A special app provides a simplified way to contact record 
labels, set up an artist profile and enable monetisation. In No-
vember, VK introduced 50% student discounts on music sub-
scriptions to VK Music and BOOM. These updates resulted in 
more than 3m active paid and trial subscriptions on the Group's 
platforms and in the integrated BOOM app by UMA (+42% YoY) 
in January 2020. 

VK aims to cover all the needs of its users and is actively devel-
oping the open Mini Apps platform for third-party developers; 
this allows users to play games, shop, communicate, order food, 
look for jobs and much more all inside the VK ecosystem without 
having to download third-party apps. In 2019 the VK Mini Apps 
platform expanded rapidly, with over 13,000 Mini Apps active. 
The platform has seen 14x growth in MAU since January 2019, to 
23m in December. 

QR codes are an important tool that can be used to connect 
people with services and communities, which is why VK has 
invested in developing a product for generating and scanning 
QR codes. This resulted in over 10m QR code scans in Q4 versus 
300,000 in Q1. Users can scan QR codes to launch Mini Apps, 
join communities, add friends, get cashback, etc.

The Mini Apps platform allows for strong synergy between 
various Mail.ru Group products, in which business units can help 
each other meet all the needs of their customers. This also helps 
promote products more efficiently and improves conversion 
rates. For example, the AliExpress Mini App, which offers the full 
range of products available on the AliExpress marketplace, was 
launched on VK at the end of August. Over 3m people use this 
Mini App every month.

30

2019Annual report>3,000,000

active subscribers to the 
Group's music ecosystem

To make Recommendations more varied, VK has launched the-
matic feeds by adding 11 tabs to the Recommendations section. 
Content suggestions are made by algorithms as well as hu-
man editors and cover topics such as tourism, photos, science, 
cinema, music, games, IT, style, humour, art and sports. There is 
also a separate For You tab that suggests personalised content 
unrelated to any particular theme. VK has also launched its own 
infotainment media product, Focus, which dives into the most 
popular topics discussed on VK as well as some VK products.

VK has also changed its smart News Feed approach. Instead 
of just promoting the newest content, VK is aiming to promote 
older posts, as long as they continue to be well-received by the 
community’s core audience.

In 2020, users will be able to support content creators and 
media projects using VK Donut, with monthly content subscrip-
tions and payments processed using VK Pay or payment cards. 
There will be a 5% commission received on such transfers at 
launch.

Stories continue to be one of the most engaging and fast-grow-
ing content formats, so VK has released a number of major 
updates such as interactive stickers, music and location stickers, 
GIFs, feedback, story archives and memories. Additionally, VK 
has made Stories available to all communities and introduced 
Story replies 2.0.

In June 2019, VK teamed up with Citymobil, one of Russia’s 
leading taxi aggregators, to launch VK Taxi: a taxi booking 
service on the VK Mini Apps platform. Using VK Taxi, users can 
book and pay for a taxi on any device directly via VK. For exam-
ple, 25% of Citymobil taxi bookings in Tolyatti were made using 
the VK Mini App in October 2019. 

Last year also saw the launch of the Worki Mini App on the VK 
Mini Apps platform. Worki allows users to look for jobs without 
leaving the social network. Integrating Worki into VK has made 
the job and candidate search process even more effective. The 
Mini App takes full advantage of VK’s communication tools and 
provides personalised job search results based on user informa-
tion.

VK has simplified user and community verification, allow-
ing more business representatives, influencers and talented 
content creators to be able to receive the verified badge. Now 
that all communities can publish Stories on VK, it is easier for 
businesses to promote their products and inform users about 
special offers. Content creators can use them to draw their audi-
ence’s attention to their most important or successful content. 

Throughout the year, VK worked on developing community 
tools for interacting with audiences, which saw the number 
of active communities on VK reach 3m in December. These 
updates also allowed content creators to earn RUB 1.5bn using 
VK’s monetisation tools between November 2018 and October 
2019.

The VK podcast service, which was launched in September 
2018, hosted over 2,000 podcasters in 2019. VK users can now 
share videos containing links to polls, products, articles and 
other content. This feature will make ads more effective for 
advertisers and more interactive for content creators.

In 2019, we actively developed the Recommendations section 
and started to integrate it into the main News Feed. We expect 
further development in the synergy of the News Feed and the 
Recommendations Feed, which complement each other, with 
the various themed content increasing overall content con-
sumption and audience retention.

31

2019Annual reportVK, mobile users, 
Russia, millions

65.2

63.4

62.6

61.6

60.0

60.0

59.2

60.4

58.5

56.8

54.5

Monthly 
active users

53.6

42.7

43.9

41.5

40.9

40.8

39.7

39.3

38.4

37.9

36.4

Daily 
active users

33.9

34.0

Mar’ 17

Jun’ 17

Sep’ 17

Dec’ 17

Mar’ 18

Jun’ 18

Sep’ 18

Dec’ 18

Mar’ 19

Jun’ 19

Sep’ 19

Dec’ 19

32

2019Annual report23,000,000

One key update was the integration of Stories and Mini Apps. 
Now any developer can create their own interactive stickers for 
Stories. These stickers make it possible to collect feedback, take 
orders, increase brand awareness and implement various game 
mechanics. This integration distinguishes VK Stories from those 
of other social networks and provides enormous potential for 
developers and content creators.

As a result of these updates, the number of Stories published in 
Q4 increased by 45% YoY, and views by 40% YoY. In December, 
9m content creators published 114m stories, gathering more 
than 7.6bn views from 42m viewers.

VK ad effectiveness continued to increase in 2019: click-
through rate (CTR) grew 35% for CPC ads. As for the lead ads, 
cost per lead (CPL) declined by 50%, and the proportion of lead 
ads grew 1.5x, following the latest optimisation. The overhaul 
of the advertising account played an important part in this. VK 
added new statistics, improved optimisation algorithms, intro-
duced ad auction predictions, launched retargeting using QR 
codes, and updated the ad formats. These updates had a pos-
itive effect on advertisers’ ROI. Advertisers’ average ticket size 
grew by 12% and the number of advertisers by 17%. VK launched 
further automation of ad pricing: advertisers are now able to 
simply set a daily ad budget limit, with the system determining 
the rate that will allow the ad to achieve maximum reach.

active users 
of VK Mini Apps

a smart system suggests a target audience and budget, has 
significantly simplified the use of ads for SMEs or for those who 
want to launch campaigns on the go.

Stickers are one of the key communication tools for VK users 
and an important driver in revenue growth. A total of 166 sticker 
packs were released in 2019, and revenue growth from stickers 
amounted to 57% YoY.

Stories, video, music, communities, messaging and social 
commerce are among the key growth areas for social net-
works, which is why our focus is centred on them. In 2020, we 
will invest resources in the micro-video and short-form video 
formats, which are the main underlying drivers of both the video 
platform’s growth and the growth of the content platform in 
terms of time spent. We will also provide support to bloggers 
and influencers while continuing to stimulate and promote 
user-generated content (UGC) and professionally generated 
content (PGC) through the VK Talents platform.

The launch of the new HTML5-based interactive ad format and 
the development of VK Mini Apps and QR codes have provided 
opportunities for an even deeper connection between offline 
and online, increasing the sales of special offers for brands by 
40%. The number of active businesses on VK reached the 1m 
mark following the development of the business ecosystem and 
the launch of new tools. The introduction of the ability to quickly 
launch ad campaigns via mobile at the end of 2019, in which 

We aim to increase the penetration of the VK Mini Apps and 
expand the platform throughout Mail.ru Group products while 
simultaneously establishing VK as the core of the Group’s user 
identification system. We will also invest resources in our key 
products, including our content platform and messaging ser-
vice, to grow our 30+ audience and increase their engagement. 
A new, adult paying audience will become one of the drivers of 
SME and social commerce.

7,600m

story views every month on VK

33

2019Annual report1,000m

virtual gifts sent 
on New Year's Day

OK

In 2019, OK’s communication services demonstrated solid 
growth, including virtual gifts, friendship-related services, likes, 
calls, stickers and postcards. These were followed in turn by 
overall increased engagement and a 3% DAU growth in Russia 
YoY with an 11% increase in mobile DAU. MAU remained stable 
with 43m users in Russia.

The development of OK’s business platform, new hi-tech ad 
instruments and close liaison with key ad market players have 
seen the social network’s advertising share of total revenue almost 
double over the past five years, from just over 20% in 2014 to more 
than 40% in 2019. The ad revenue model retains high growth po-
tential. News feed ads will be one of the key drivers within the next 
years, including mobile and video ads. This forecast is based on the 
growth of engagement with the OK news feed, an increase in the 
mobile audience and the development of the video platform. 

Another OK revenue driver, its mobile gaming platform, contin-
ues to grow. OK made over RUB 3bn in total payouts to games 
developers in 2019 under the revenue-sharing scheme, includ-
ing RUB 600m in payments to mobile game developers, double 
that of 2018. Payouts to mobile games developers are expected 
to triple to RUB 1.8bn by 2022. OK also actively developed 
game monetisation, adding an in-game advertising model along 
with in-game purchases. As a result, payments to developers for 
in-game ads in their games increased 3x in 2019 YoY. 

For the second consecutive year, OK held the Games Cup tourna-
ment for mobile games developers. This year the competition grew 
in scale as it was organised together with VK. The competition, with 
a total prize value of RUB 1.4m, drew over 100 participants, 70% of 
them novice developers. The tournament helps to attract devel-
opers’ attention to the OK and VK gaming platforms and the game 
promotion tools that the social networks provide to the winners.

Throughout the year, OK launched a number of up-to-date 
products that boosted users’ activity on the social network:
•  Photo-powered friend requests and a new friendship 

platform

•  Face recognition in video and live streams
•  An updated music platform
•  An ad manager for SME
•  Business profiles for entrepreneurs
•  A virtual telephony system (ATS)
•  A donation system on OK Live
•  AR-based background blur during video calls
•  Shared photo albums for up to 20 friends

34

OK made communication services for sharing emotions with 
friends and family a focus, and they paid off with sustainable 
growth. Virtual gifts, OK’s crucial feature, hit new record highs 
in 2019. OK users sent 45bn gifts (paid and free) to each other 
in 2019, a fourfold increase YoY. Sender numbers grew 45%. On 
peak days, during national holidays, gift numbers would exceed 
half a billion per day. Notably, on Mother’s Day, which in Russia 
is celebrated on 24 November, users sent 662m gifts, meaning 
25% of Russian women received virtual gifts on OK. On Interna-
tional Women’s Day on 8 March, users sent 500m gifts. New Year 
brought a historic new record, with over 1bn gifts sent by OK users. 

OK was the first social network to launch an AI-based algorithm 
capable of recognising users in pictures in order to easily find 
and add them on OK. As user privacy has always been important 
to OK, the profile information is visible only after the request is 
accepted. Thanks to this launch and a new neural network-pow-
ered friendship platform with a personalised recommenda-
tion algorithm, the number of confirmed monthly friendship 
requests grew 50%. In Q4 2019 OK also set a record of 6m new 
daily friendships. This has boosted user engagement and the 
number of user interactions on the social network.

Additionally, OK was the first in Russia to launch proprietary 
face-recognition technology for automatic friend tagging on 
video and live streams. The service is intended for fast reactions 
from friends after uploading videos to OK and aims to boost 
communication activity. Together with the new algorithms for 
the smart news feed, users’ activity helped to post a record of 
240m daily likes and over 5,000 likes per second in 2019, help-
ing to stimulate usage of OK Live, OK’s mobile streaming app 
(with 65m daily views of OK Live streams).

Hundreds of new sticker sets were added by the OK team in 
2019, with the wide variety of content triggering an increase 
in audience numbers and user engagement. There was robust 
growth in 2019 in the use of stickers in direct messages and 
comments: 5.4x YoY. The use of postcards, meanwhile, in-
creased 5.3x YoY.

2019Annual report240,000,000

In terms of video and audio calls, some new features were launched, 
including a blurred background for video calls, which allows users to 
avoid demonstrating what is around them and focus the visual pic-
ture on themselves – for example during interviews, online classes or 
in other situations. The functionality is based on machine learning and 
neural network technologies, and has been developed as part of OK. 

The social network’s content and entertainment services found 
new audiences in 2019, becoming one of the drivers behind 
user engagement growth. The OK video platform, No. 12 in Rus-
sia for video uploads, attracted audiences not only with UGC 
but also with professional content that gained millions of views. 
The latter included live sports broadcasts, a new season of the 
OK Online late-night show, OK’s own New Year show as well as 
the exclusive launch of the Star Wars Roll Out animated video 
series. Thanks to long-form content consumption, the average 
video viewing time on OK increased by 27% in 2019 YoY. Overall, 
OK can boast 870m daily video views, including 130m streams. 

The OK Live mobile app has grown in popularity, with 50% of 
live stream views attributed to the streams created in the app. 
The number of OK Live installs has surpassed 6.9m on iOS and 
Android. In 2019, OK Live launched a dark theme, compatible 
with the latest updates of the app on Android and iOS. A new 
donation-based monetisation system for streamers was also 
unveiled on the app. Any content creator who streams online 
on the app can accept donations in the form of virtual gifts with 
a specific price tag. After the stream is finished, the author can 
convert the total price value of the gifts into rubles.

OK’s music service went through a major update in 2019. The 
music platform’s web and mobile interface were given a new 
design and navigation as well as improved track recommen-
dation technology. Thanks to the latter, OK has seen a major 
increase in playback sessions: recommended tracks were 
played three times more often YoY. Apart from personal music 
recommendations based on users’ interests, OK users can listen 
to tracks shared by their friends via a special music feed that has 
been added to the platform. In 2019, OK introduced a machine 
learning-based service that searches for similar tracks.

OK has started to develop some products for local users and 
launched local news suggestions: the service automatically identifies 
what would be relevant for users in certain regions and cities based 
on AI and neural network technology. OK has also started to pro-
mote regional news providers on its network, applying personalised 
recommendations using machine learning. Initial tests have demon-
strated that local content is popular on OK, with local media reach 
rising by 25% on average and subscriber numbers rising by 20%.

2 Brand Analytics, April 2019

35

likes daily on OK

SME promotion and the online marketplace offering goods 
from China are the major growth drivers OK will focus on in 
2020. The marketplace underwent some updates in 2019 by 
boosting personalisation and expanding user content. Person-
alisation algorithms helped to ramp up revenue by 29%, with 
the total number of orders exceeding 4.5m. In the meantime, 
the marketplace maintained high retention levels: 42% of users 
made a second purchase within a month of placing their first 
order. In 2020, OK will introduce technology and tools from its 
marketplace in joint products with AliExpress Russia – a joint 
venture between Mail.ru Group, MegaFon, RDIF (Russian Di-
rect Investment Fund) and Alibaba Group.

As part of its SME promotion efforts in 2019, OK launched an ad 
manager, suitable for those with minimal marketing experience 
and minimal budget requirements. More sophisticated advertising 
tools for brands and specialists are still available through myTarget. 
Another major SME product is business profiles that allow users 
to run a business from their personal profiles. Entrepreneurs can 
set up online listings, add action buttons and promote posts within 
a profile. These two SME-related launches have opened up new 
opportunities for small businesses on OK. In 2019, the number of 
business profiles created by entrepreneurs exceeded 1m. Ad Reve-
nue from SME increased 2.2x in 2019 year-on-year. 

On top of that, OK added several communication tools for 
companies, content creators and their followers, including a 
virtual phone solution for groups, launched in November 2019. 
Based on OK’s voice and video calls platform, it allows busi-
nesses to set up a call centre. Action buttons were also added 
to groups, for immediate communication with an entrepreneur 
or a company. The ad manager, which was launched in 4Q 2019, 
now boasts the SuperGeo ad instrument, for location targeting 
within a range of 500m-10km. Additionally, users with more 
than 100 friends now have access to their profile statistics. 

2019Annual reportOK, mobile users, 
Russia, millions

34.2

33.4

33.5

33.4

32.6

32.4

31.8

31.6

31.7

30.5

Monthly 
active users

30.1

29.9

19.3

19.3

18.7

20.1

18.1

18.1

17.3

17.3

17.0

Daily 
active users

16.5

16.7

16.1

Mar’ 17

Jun’ 17

Sep’ 17

Dec’ 17

Mar’ 18

Jun’ 18

Sep’ 18

Dec’ 18

Mar’ 19

Jun’ 19

Sep’ 19

Dec’ 19

36

2019Annual reportRussia's leading 
email service 
(Mail.ru) and 
media projects

OK has also continued to develop products in collaboration with 
other MRG business units. The Atom browser now offers custo-
misation for OK with integration of OK services and instruments, 
which allows users to navigate smoothly to various OK pages. Youla 
has used OK’s technology to launch video calls for sellers and 
buyers. As part of the Mail.ru Group ecosystem, the OK team has 
launched some products for different business units based on neu-
ral networks and intended for content filtering: automatic photo 
processing for ICQ public chats, monitoring of the content of the 
websites advertised via the myTarget network, online game chat 
moderation for MY.GAMES, and verification of drivers' documents 
for Citymobil, as well as on-image text in Youla ads. 

In 2020 OK will also continue developing services for sharing 
emotions, as well as the OK SME platform, and new gaming and 
content projects.

Email

Mail.ru continues to lead in the Russian-speaking email seg-
ment in terms of monthly and daily audience, with 11.69m daily 
active users and 27.25m monthly active users3. In 2019 our email 
service showed strong 25% year-on-year growth in the daily 
mobile audience, outperforming its competitors in Russia3.

The product continues to develop and introduce new features 
in accordance with the previously announced strategy of be-
coming a smart, practical and secure service:

•  Smart — helps organise an overwhelming flow of emails 

effectively; sorts, hides and removes unwanted messages 
and brings important information to the foreground.

•  Practical — upgrades from just notifying to handling daily 

tasks.

•  Secure — ensures data privacy and permanent access to 

emails.

In 2019, the team continued to focus on improving and scaling 
previously launched features. As a result, the number of users 
accessing the function of smart email grouping increased 18x to 
6.1m per day, and the improved smart reply algorithm suggests 
answers for 34.1% of emails (an improvement of 1.4x YoY)4.

New technologies based on machine learning and artificial 
intelligence now detect mailings that the user does not read 
and suggest unsubscribing from them. The total number of un-
subscribes from unwanted newsletters has increased 1.9x YoY4. 
Another algorithm determines the important text information in 
the email and displays it in notifications on mobile devices.

Searching for emails has become more intelligent and conve-
nient: it searches the content of attachments, identifying their 
type (contract, passport, driving licence, tax ID, etc.) by similar 
words and corrects spelling mistakes. Attachments are also 
immediately visible in the search results.

To help users with a range of everyday tasks, we added grouping 
of online orders by ID, displaying order details, a payment but-
ton and payment status. In addition, we launched smart cards 
for emails with event details, with "Find on the map" and "Add to 
calendar" options.

Thanks to improved interfaces, work with large partners (JSON 
LD integration) and a new payment centre (11 categories, 8,000 
suppliers), the total number of payments via Mail.ru increased 
by 269% YoY4.

Along with Google and Microsoft, in 2019 we began to support 
the new AMP standard for emails, meaning mailers are now able 
to create interactive newsletters.

The security of our service continues to be a priority. New au-
thorisation methods have been launched: via the use of a one-
time SMS code and the use of a physical token according to the 
WebAuthN standard. Now all users undergo security checks on 
a periodical basis and receive an extensive list of notifications 
about any activity on the account related to security. Mail.ru’s 
Email and Cloud applications have been included on the list of 
the 20 most secure apps for Android as part of the Google Play 
Security Reward Programme.

In order to better integrate all new features into the user expe-
rience, the service has transferred all desktop web users, as well 
as users of Android and iOS applications, to a new interface. 
Dark themes have also been added to the new interface.

3 Source: Mediascope, Russia, cities 100k+, 

age 12-64, December 2019

4 Source: Internal data

37

2019Annual report 
Media projects 

Every month our media projects help 70m users find the right 
information for any situation. The key achievements in 2019 
were the transformation of the editorial process, the establish-
ment of a team for e-commerce projects and active collabora-
tion with large retailers such as AliExpress. 

In 2019, we launched Hi-chef, an online cooking project based 
on a collection of recipes selected by the editors of Lady Mail.
ru. A voice interface helps search and scroll the recipes via short 
voice commands. The product was developed specially for smart-
phones, and the recipes are read out by Marusia, our in-house 
developed virtual assistant. Having now integrated its grocery 
delivery service, METRO Cash & Carry became Hi-chef's first 
partner.

Realty Mail.ru presented a special content project called Dom 
Mail.ru. The new project is dedicated to housekeeping: repair, 
design, utility bills, personal experience etc. This expands the 
potential advertiser base: from developers to large brands in 
construction, repair and design. The Realty Mail.ru team re-
leased an overhauled property listings database and improved 
the functionality of commercial clients’ personal accounts. 

Hi-Tech Mail.ru announced the list of winners for The Best Gad-
gets 2019 online award chosen by Russian users from among 
200 nominees in 45 categories. Supported by an incredible 
amount of PR around the award, the website experienced a sig-
nificant influx of young users. 

Best Bloggers 2019, another annual award, where users vote for 
the best influencers in 15 nominations, was held by Lady Mail.ru. 
Among the social initiatives undertaken by the Lady Mail.ru team 
was a series of articles about domestic violence and abuse. 

Marusia can now read out top articles of the day on News, Sport 
and Weather Mail.ru. The News Mail.ru team has developed 
an algorithm for detecting potentially offensive content, making 
sure that our partners' ads will not appear next to it. 

Auto Mail.ru released a redesigned version of the main page 
for PC and mobile. The team also continued to focus on UGC, 
resulting in an increased number of articles about key industry 
events, electric vehicles, and car-sharing.

Kids Mail.ru presented a special educational project about 
child security and safety created with the support of Liza Alert, 
a non-profit volunteer organisation. Another socially important 
project initiated by the Kids Mail.ru team was devoted to large 
families with adopted children, and won the Word and Kindness 
award held by the Life Line charity fund and the Russian TV 
Academy. 

Health Mail.ru and VseApteki added info cards with details on 
medicines and rolled out an updated medicine database in 
partnership with Bionika. Health Mail.ru also launched Serov, a 
new big data technology helping to create customer profiles of 
a brand and thus improve ad targeting. 

Cinema Mail.ru introduced a new touch version of the Films & 
Series page and the homepage, with a focus on the promotion 
of film premieres and events. Users now have an opportunity to 
buy cinema tickets or online subscriptions in order not to miss 
premieres. Cinema Mail.ru has now partnered with EPG Service, 
which has allowed us to improve functionality and content 
distribution. 

Pets Mail.ru launched the Pet Owners Club and created a spe-
cial project called Pet of the Year, as part of which over 80,000 
questionnaires were collected from pet owners. Our content 
was generally focused on informing and raising awareness, and 
the editorial team launched several social and research projects, 
which were cited in popular Russian media. 

VseApteki rolled out a lot of new features: a goods catalogue, 
simple sign-in, and personal accounts with information on users’ 
previous orders. The team also developed an innovative analyt-
ics tool to track results of any advertising campaigns all the way 
through to purchase. Purchases made via the VseApteki apps 
increased by 50%. In January 2020 VseApteki released a special 
version of its apps for visually impaired users, featuring a special 
font and voice commands for searching for and reading infor-
mation about medicines.

38

2019Annual reportMail.ru email, mobile 
users, Russia, millions

29.2

27.7

27.2

27.5

25.8

23.6

24.1

23.2

22.3

Monthly 
active users

19.8

19.9

21.2

16.3

14.1

14.0

13.9

13.5

12.9

12.1

11.6

11.0

Daily 
active users

9.4

9.5

9.8

Mar’ 17

Jun’ 17

Sep’ 17

Dec’ 17

Mar’ 18

Jun’ 18

Sep’ 18

Dec’ 18

Mar’ 19

Jun’ 19

Sep’ 19

Dec’ 19

39

2019Annual reportOnline 
Games 

General overview

The year 2019 was a landmark for MY.GAMES, our international 
gaming brand: A complex approach to our portfolio of game 
titles as well as further international expansion resulted in a 26% 
growth in revenue. In 2019 MY.GAMES outperformed the glob-
al games market by 16pp and the global mobile games market 
by ~10pp . The total audience increased by 26%, reaching 605m 
registered players around the world.

Launched in Q2 2019, MY.GAMES unites all our gaming proj-
ects and strengthens our commitment to expanding the global 
reach of our titles. In 2019 international markets accounted for 
68% of the total MMO revenue of the Group (vs. 63% in 2018). 
The U.S., Germany, and Japan remain our largest overseas mar-
kets and we are looking forward to further expanding into the 
North American and Asian markets with the support of strong 
partnerships with local players.

We are continuing to build our talent pool and diversify our 
business in terms of genres and geography, and there are cur-
rently 13 in-house studios and 22 partner studios working with 
Mail.ru Games Ventures (MRGV), our investment arm. In 2019 
MRGV successfully consolidated two new studios, Panzerdog 
(developer of Tacticool) and SWAG MASHA (developer of 
Love Sick: Interactive Stories). As part of the partnership with 
MY.GAMES, the studios gained access to our business solutions 
for project management, a wide selection of analytical tools, 
marketing support, legal consulting and much more. 

The Big Deal Conference for gaming experts was held for the 
first time in 2019. Among the 1,000+ conference attendees were 
experts from the largest international gaming companies such as 
Ubisoft, Riot Games, Tencent, Blizzard, Google, Unity Technolo-
gies, and iDreamSky. The conference was devoted to the impor-
tance of product analytics and quantitative analysis in the gaming 
industry. Inspired by the success of the conference, MY.GAMES 
hosted a range of other meet-ups throughout the year.

40

2019Annual reportMajor online game launches in FY2019 - 1Q2020

Game

Space Justice

Tacticool

Love Sick: Interactive Stories

Evolution 2: Battle for Utopia

Conqueror's Blade

Bombastic Brothers

Lost Ark

American Dad! Apocalypse Soon

Warface: GO

Warface

World Above: Cloud Harbor

Ownership

Platform

Launch date

In-house

In-house

In-house

In-house

Licensed

In-house

Licensed

In-house

In-house

In-house

In-house

Mobile

Mobile

Mobile

Mobile

PC

Mobile

PC

Mobile

Mobile

Console (Switch)

Mobile

Jan 2019

Jan 2019

Feb 2019

May 2019

Jun 2019

Jul 2019

Oct 2019

Oct 2019

Jan 2020

Feb 2020

Mar 2020

PC and console games

Mobile games

The year 2019 marked the 7th anniversary of Warface, which 
boasts over 85m registrations worldwide and remains the 
third-largest revenue-generating game in our portfolio. War-
face was among the top F2P games on the PS4 in the U.S. in 
terms of downloads in 2019 . It was also successfully released 
on the Nintendo Switch, becoming the first CryEngine-based 
game on the platform. In 2020 MY.GAMES will continue invest-
ing in the franchise with the launch of a new console title within 
the Warface franchise tailored to U.S. and European markets.

Throughout 2019, mobile games were one of the key drivers of 
revenue growth, generating 61% of total revenue in Q4 2019 vs. 
57% in 2018. Around 93% of mobile revenue in Q4 was gen-
erated outside Russia, with 72% coming from North America 
and Europe. The top three European markets were Germany, 
France, and the U.K. We will continue focusing on expanding 
our international presence, and we are expecting the share of 
mobile revenue to further rise to 80% in the coming two-three 
years.

In 2019 we launched Lost Ark, a highly anticipated MMOARPG 
licensed from Smilegate, on PC in Russia and the C.I.S., which 
became the first overseas markets for this title. The game was well 
received by our gaming community, with 1.7m registered users 
by the end of the year after only two months in operation. Con-
querors’ Blade, another recently launched PC title, also reached 
1.7m registered users and is set for further growth in international 
markets.

Hustle Castle showed exceptional performance throughout 
2019, with revenue growth of 36% YoY in 2019. In the two years 
since its release, Hustle Castle has built a solid core audience 
and continues to generate strong margins, with downloads 
reaching 55m. In 2019, Hustle Castle set a new daily revenue re-
cord for MY.GAMES, earning RUB 100m (USD 1.6m) in one day.

41

2019Annual reportWar Robots, a popular mobile game developed by Pixonic and 
launched nearly six years ago, has reached 150m installs and, 
now in the mature phase of its lifecycle, is showing sustainable 
EBITDA improvement. The Pixonic studio also plans to release a 
new game for all mobile platforms later in 2020.

In summer 2019, MY.GAMES, in cooperation with FOX Next, a 
subsidiary of 20th Century Fox Television, announced a long-an-
ticipated mobile game called American Dad! Apocalypse Soon, 
which was developed by our studio Fast Forward. The game was 
released in November 2019 and was well received by fans around 
the world, with 3.6m installs by the end of the year.

Left to Survive, developed by our studio Whalekit in 2018, 
remained one of our top five revenue-generating games, with 
around 15m downloads. The release of Warface: Global Oper-
ations, a new mobile game within the Warface franchise, was 
postponed from H2 2019 in order to further improve the product 
and gameplay experience. 

Love Sick: Interactive Stories, a narrative-driven mobile game 
from the SWAG MASHA studio, remains among our top 10 
titles, with 4m downloads since its launch in February 2019. We 
will continue allocating resources to all of these games in 2020.

Platforms and services

Our international games platform MY.GAMES Store was 
launched in OBT in December 2019. This user-friendly platform 
offers our partners an opportunity to effectively promote their 
games. Moreover, we are working closely with developers on 
building an infrastructure that would provide them with a toolset 
for effective self-publishing, allowing players to get the best gam-
ing experience from games, streams and socialising.

Our vision of 2020

According to publicly available data, MY.GAMES is one of 
the top 50 global gaming companies in the world in terms of 
revenue. Our medium-term plan is to be among the top 25 largest 
global players under the MY.GAMES brand. As we continue 
investing in our gaming brand, the focus for 2020 will remain on 
expanding internationally and into mobile, which offers a ~USD 
150bn global revenue opportunity. We remain committed to 
our goal of doubling the EBITDA of the Games segment in 2022 
vs. 2018 and achieving an EBITDA margin in the low to mid-20s 
throughout the cycle.

42

2019Annual reportNotify & SMS API platform

internal 
solution 
of the year

Vladimir Nedashkovskiy, Artem Novikov, Igor Makarov, Alexander Orobinsky

Intranet

internal 
solution 
of the year

Sergey Lihobabin, Alena Elizarova

In-house shop for used 
devices

internal 
solution 
of the year

Pavel Belinskiy, Elena Glukhikh, Nikolay Bobrovskiy, Yulia Mazuro

New Initiatives 

Youla

Youla, our mobile-focused location-based classifieds business, 
strengthened its position during 2019. With 27m1 MAU, it is the 
second largest classifieds site in Russia, with room for expansion 
in terms of both audience and its monetisation. Just four years 
after its launch2, it has become one of the world's largest mo-
bile-first classifieds in terms of Android DAU. A focus on mon-
etisation and product development resulted in Youla growing 
revenue 1.9x YoY to RUB 2.1bn, ahead of guidance. 

In Q1 2019 Youla conducted its first ever full-scale rebranding, 
which was positively received by both experts and users. This 
fresh positioning became the basis for a massive new online and 
TV marketing campaign with a focus on strong emotions and 
leading product technologies.

Dominance in product development, supported by a fast-paced 
release strategy in H2 2019, was a main focus for the team 
during the year. Keeping user needs in mind, Youla launched 
free P2P audio calls in September (first-to-market), video calls 
in November (first globally) and call privacy settings in Decem-
ber. A new Stories format was launched in October, allowing 
sellers to promote their goods and services through content, 
driving Youla more into social e-commerce and differentiating it 
locally through innovation.

As promised before, Youla made multiple enhancements to its 
B2B platform and monetisation, such as advanced performance 
and analytical tools for professional sellers, an internal wallet 
and new subscriptions, tailored for a mobile audience. This led 
to a 4x increase in paid subscriptions in December 2019 com-
pared to December 2018.

46

Youla also collaborated with other group assets, using proven 
technology in audio and video calls as well as computer vision 
and neural networks to reduce development costs. Youla pio-
neered the introduction of the Mail.ru Group-wide User ID to 
simplify onboarding for new users and enhance retention.

During Q2 2019 Mail.ru Group acquired the job board Worki 
in order to boost the Youla job vertical, launched in Q2 2018. 
Worki is maintaining its own strong brand while developing 
synergy with Youla and the Group, which has resulted in a more 
than twofold increase in revenue during H2 2019 compared to 
H2 2018. VK, where users spend a lot of time looking for jobs, 
integrated Worki as a mini app in Q3 2019 and added an inter-
view function on VK Messenger for job seekers in Q4 2019. Job 
seekers on VK were more active through the Worki mini app 
compared to other platforms, with conversion from registration 
to applications as high as 90%.

The near-term goal for the team in 2020 is to focus on general 
classifieds as well as services and the job board, further expand 
the B2B platform with more value-added features, and move 
beyond high-frequency transaction verticals to ones with a 
higher average bill over the longer term. 

1  All platforms, internal data

2  AIM Group Marketplaces Report, Vol. 20 No.11, 

May 2019

2019Annual reportVoice assistant & 
Smart speaker

Recommendation 
system

In June 2019 Mail.ru Group launched Marusia, a virtual assis-
tant. It is capable of providing essential information, answering 
questions, and helping users with everyday tasks. Marusia is also 
a voice-enabled gateway to content, news, weather, entertain-
ment and interactive games.

Marusia is being integrated into the Group’s most popular mo-
bile apps, supplementing them with a voice interaction capabili-
ty and an extensive set of popular skills.

In December 2019 we finished development of the Group's first 
consumer device, the Capsula smart speaker. It delivers powerful 
acoustic performance, native integration with the VK Music ser-
vice, a voice calling capability, interactive fairytales for reading with 
kids, and RFID-activated skills and content. The Marusia virtual 
assistant is able to place repeat food delivery orders via Delivery 
Club. Sales of the Capsula smart speaker started in April 2020.

In 2019 the team focused on three search elements: voice, 
visual and quality.

Voice search was a challenge since people tend to use a more 
natural language for queries when talking to their virtual assis-
tants compared to a traditional text-based search: They expect 
to be able to refer to the context of previous queries, receive 
relevant music suggestions, etc. All of these aspects were ad-
dressed and improved by the search team in preparation for the 
Marusia app and Capsula product launches.

The team also added a significant number of various visual ele-
ments to search results (illustrating images, cards, multimedia, 
icons) to help users to navigate the search results page quicker 
and in a more intuitive way.

The search quality team made solid progress on the reduction 
of irrelevant results for high-frequency queries in H1 2019, and 
in H2 2019 they focused on rare queries by introducing a neural 
network-based ranking and a more efficient machine learning 
platform.

47

Pulse, a personal feed based on users’ interests, was official-
ly launched on the Mail.ru homepage on 31 January, 2019. 
Recommendations are based on collaborative filtration algo-
rithms – document matching is based on a user’s behaviour on 
the internet and feedback from users’ interaction with the Pulse 
recommendation feed. Pulse has recommended articles from 
approximately 1,500 media sources, which are selected based 
on the exclusiveness of the content, subject, and resource 
quality. By the end of 2019, the Pulse feed was located on the 
homepage of the Mail.ru and Pulse Mail.ru services, on the start 
page of the Atom browser and on the websites of approximately 
450 partners. Around 3.5m users browse through the Pulse 
feed daily, while MAU amounts to 45m.

During Q2 the team was developing widgets for instalment on pub-
lishers’ websites and began improving the traffic exchange network. 
Partners receive additional traffic for placing widgets on their sites. 

Also in Q2, we started developing full-text articles that allow 
publishers to monetise their content. Pulse publishes content on 
its platform and shows it to interested users. The partnership is 
based on a 50/50 revenue-sharing model for showing ads on such 
pages. 

By the end of Q2, Pulse comprised 3,500 websites, with users 
generating from 1.6 to 2m transitions to partners’ sites. By the 
end of Q2 2019, Pulse DAU and MAU had reached 1.8m and 
20m respectively.

In Q3 2019, the Pulse team launched personal accounts for part-
ners. A publisher can now confirm their rights to the domain, add 
and check the RSS feed for compliance with technical require-
ments, send the content source to the moderation team and see 
the basic stats of this source. Partners can also obtain a widget 
code for their websites from their personal account. 

Also in Q3 2019, the team launched a service of full-text articles. 
DAU doubled to 2.5m QoQ, while MAU tripled to 34m QoQ. 

Furthermore, in Q4 2019 we launched several ad products, 
such as the CPC (cost-per-click) billing method and payment 
for commercial articles that were read entirely. The team also 
worked on the quality of recommendations by improving the 
ranking model for documents, as well as introducing machine 
learning based on decision trees into the re-ranking of interests 
based on user behaviour on the internet and Pulse feed. This 
resulted in a 13% increase in clicks per user. 

2019Annual reportMail.ru for Business

In March 2019, Mail.ru for Business launched Sitebox, a service 
for building websites, landing pages, blogs and online shops. The 
service offers a selection of business website templates as well as 
different SEO and analytics tools. There are also free stock photos 
and a built-in tool to help create professional logos. 

In September 2019, Mail.ru for Business introduced Myteam, an in-
stant messaging platform for corporates, offering audio and video 
conference calls, group chats, file and document sharing etc. Cor-
porate communication can be monitored via the admin settings. 

In February 2020, Mail.ru for Business rolled out a special 
on-premise email solution for the Mail.ru Email service, which is 
deployed on the client’s own server. It gives the client access to 
all the functionality necessary for the management and admin-
istration of the email service. 

Combo

In October 2019, Mail.ru Group launched Combo, a loyalty 
programme in the form of a subscription service to the products 
and offerings provided by us and our partners. For custom-
ers, Combo provides an exclusive-value proposition to boost 
cross-selling and paying audience share, as well as user loyalty. 
At the launch, Combo subscribers received attractive offers 
from Delivery Club, Citymobil, Cloud Mail.ru, YouDrive, McDon-
ald’s, the Perekrestok supermarket chain (offline and online) 
and the VOD service MegaFon TV. 

Combo provides seamless integration with several apps (Delivery 
Club, Citymobil, YouDrive), so access to their special user mechanics 
is activated automatically. Users can also activate other products 
via their Combo accounts - seamless integration will be available 
for these products in the future. The subscription is a single entry 
point for the best market conditions and additional privileges on the 
popular services that a person needs in everyday life.

Combo’s partners and user mechanics were carefully selected 
during several pilot launches in H1 2019. However, Combo has con-
tinued to evolve after its launch: by the end of the year VK Music 
and Boom music streaming services had been integrated. At the 
very beginning of 2020, Combo was strengthened through the 
addition of an offering for the Okko video streaming service. 

Combo is already available on VK as a mini app, with VK Pay 
integrated as a payment method. In 2020, Combo plans to fur-
ther enhance its distribution channels: partnerships, retail and 
product integrations.

GeekBrains

GeekBrains, our online learning platform, has entered the corpo-
rate training market in the following six areas: data science and big 
data analytics, project and product management, web develop-
ment, mobile app development, internet marketing and design, 
and the Python training programme for teenagers. Over 7,500 
students are currently enrolled in all of the programmes, and the 
number of registered portal users is now in excess of 4m people. 

In 2019, GeekBrains launched 17 new programmes, focusing 
on programming, design, marketing, and management. The 
most popular programmes include Big Data Analytics, Internet 
Marketing, Testing and Design. 

Around 10,000 people went through the qualification stage to 
attend the free training programmes for front-end developers, 
software testers and online marketing specialists. Over 9,000 
people registered for the GeekChange series of webinars 
featuring GeekBrains and Mail.ru Group experts in order to 
receive career guidance and learn about IT career options. A 
total of 450 webinars and 16,300 classes were held in 2019. On 
3 December, GeekBrains obtained a new licence to issue official 
supplementary training certificates.

48

2019Annual reportPayment processing

Mail.ru Group’s payment processing facilitates all of its proj-
ects and develops payment infrastructure for online payments 
within our products. Money Mail.ru has now introduced a single 
Checkout solution for all the Group’s major projects. 

Money Mail.ru has improved its infrastructure and can now 
process up to 2,000 transactions per second.

Money Mail.ru has also launched an Open Platform solution 
for VK Pay merchants, closing the social e-commerce loop. It 
has also developed an online solution for paying tips to Delivery 
Club couriers.

Money Mail.ru is now a principal member of the VISA interna-
tional payment system and can offer internet acquiring and 
make money transfers without an external bank as well as issue 
pre-paid debit cards.

Skillbox

The Skillbox online university was launched in 2016. Mail.ru 
Group acquired a controlling stake in Skillbox in December 
2019. Today Skillbox offers online programmes in design, mar-
keting, coding, management and gaming, with more than 180 
educational products (there were 104 new products in 2019).

Skillbox collaborates with more than 70 industry partners on 
designing online courses, preparing graduation projects and 
providing students with further employment assistance (Mic-
rosoft, MegaFon, Alfa Bank, Sberbank, Lamoda, Kalashnikov 
Group, etc.). As of January 2020, the total number of students 
is 45,000, while the number of registered users interested in all 
Skillbox products is more than 1.1m. WAU (weekly active users) 
rose from 13% in 2019 to 20% at the beginning of 2020.

In 2019 the Skillbox team held 850 online lectures with more 
than 100,000 participants and opened an offline lecture hall 
in the centre of Moscow for meetups and events. Skillbox also 
became a regional partner of the OFFF Barcelona design and 
digital art festival, and held OFFF Moscow 2019, which gath-
ered 900 participants and 14 international speakers.

According to research carried out with Tiburon in January 2020, 
Skillbox is No. 1 in the top-of-mind awareness ranking in the 
“online schools” category among respondents with an interest 
in online education, and No. 2 among all respondents.

49

2019Annual reportMail.ru Digital Tech: 
solutions and infrastruc-
ture, including B2B

In April 2019 we launched Mail.ru Digital Tech, a B2B division 
of Mail.ru Group, where Mail.ru Cloud Solutions, Tarantool, 
communication and other internally developed tools are offered 
as a broad digital platform to corporates, with a particular focus 
on large clients. During the year, Mail.ru Digital Tech made a 
number of big product announcements. The Group started to 
provide solutions for companies looking to roll out in-house 
corporate social networks and increase employee engagement 
with digital HR technologies.

In May 2019, Mail.ru Cloud Solutions (MCS), our B2B cloud 
business, started building not only public cloud services, but also 
private cloud services for strategic customers and made its Inter-
net of Things platform available for both cloud and on-premise 
deployment options. MCS also launched an Industrial IoT (IIoT) 
Platform for large enterprises, capable of handling millions of 
events from hundreds of thousands of connected devices. 

In July 2019 MCS received certification from the international 
Cloud Native Computing Foundation (CNCF), with the Group’s 
Kubernetes platform becoming the first in Russia to achieve 
Certified Kubernetes status. Mail.ru Group has also joined the 
Linux Foundation and CNCF to provide global IT specialists 
with access to Russian technology.

In October 2019 the Tarantool team launched Tarantool Data 
Grid, a readily available enterprise solution for developers of 
business apps working with large data sets. Tarantool Data Grid 
offers efficient integration tools for the smooth transition of new 
products into the broader enterprise ecosystem. The Taran-
tool team also launched the Cartridge, a business application 
development platform which provides off-the-shelf tools for 
typical cluster management, testing, packaging, deploying and 
scaling issues to simplify and reduce the cost of developing and 
operating Tarantool-based services.

The team also significantly increased the number of B2B 
products, such as a Tarantool-based solution for automating 
the development of Nokia's industrial Internet of Things, which 
will extend the capabilities of the Nokia Integrated Operations 
Center platform, and a Tarantool-based caching system for 
Yota, which will increase the speed of online processing of user 
profiles and the interactivity of company services.

50

In 2020 the Tarantool team will focus on further growth of the 
B2B portfolio by continuing to work on developing its gover-
nance model, risks and stakeholder management as well as on 
product development, including the core of Tarantool Enter-
prise, omni-channel, MDM, smart contracts and excellence in 
technical support. In addition to that, we plan to create a Taran-
tool cloud offering, allowing Tarantool to be easily used in public 
clouds like AWS, Google Cloud, DigitalOcean, etc.

A number of big names in Russia have chosen Mail.ru Digital 
Tech as a technology partner for their digital transformation, 
including RosAtom, Rostelecom, Rosseti, MegaFon, Sukhoi and 
many others. We have formed several important partnerships 
with well-established local system integrators and software 
distributors, including IBS Group, Merlion, and Axoft.

PREDICT (Predictive 
Analytic Solutions) 

Mail.ru Group is expanding its data analytics expertise by offer-
ing clients ML&AI-based solutions. 

Our product portfolio includes market research and decision 
support systems aimed at enhancing sales and marketing per-
formance, risk management, planning, personnel management, 
etc. Our expertise covers a wide range of economic sectors, 
such as telecom, banking, insurance, retail, e-com, and FMCG. 
In 2019 we observed a growing interest from industrial compa-
nies and market demand in consulting services for developing 
individual data-based solutions. 

The signing of an agreement with IDGC of Centre, a leading 
electric utility company in Russia, was an important milestone 
in 2019. According to the agreement, the companies will work 
together on introducing analytics services to IDGC of Centre’s 
business processes.

2019Annual reportEmail & Portal voice-based 
technologies

expert
of the year

Dmitry Solovyev

M&A integration

expert
of the year

Denis Savuta

Unix Maintenance 
Department

expert
of the year

Mikhail Petrov

Key partnerships

O2O JV (equal ownership by 
Sberbank and Mail.ru Group) 
On 19 December, Sberbank and Mail.ru Group completed the for-
mation of a joint venture (JV), which aims to create a leading Rus-
sian O2O services platform focused on foodtech and mobility.

Delivery Club

Delivery Club is the leading online food delivery service in 
Russia in terms of both audience1 and mobile app downloads2. 
Delivery Club revenues were up 131% to RUB 4.46bn in 2019, 
ahead of the target of doubling revenues for the year. In 2019 
Delivery Club twice broke the record for the number of orders. 
In March Delivery Club completed 2m orders, and by Septem-
ber it had set a new record of 3m orders. Delivery Club is now 
present in more than 150 cities and was connected to over 
13,700 restaurants as of Q4 reporting, compared to 115 cities 
and 9,400 restaurants at the beginning of last year. 

In 2019 Delivery Club completed its transformation into a com-
pany with its own delivery service. In Q4 2019, 53% of orders 
came from 1P versus 23% as of Q4 2018. Its own delivery service 
was available across 38 cities. In February 2020 Delivery Club 
launched 1P delivery in its 50th Russian city, and further ex-
panded 1P coverage to 70 cities in April. This will have a strong 
positive impact on retention, frequency, and average delivery 
time. Although 1P will continue to increase in the short-term, 
further stimulated by COVID-19 limitations for restaurants, we 
are seeking a balanced operational model over the longer term 
to ensure maximum profitability.

The growth of 1P logistics has stimulated Delivery Club to 
develop IT logistics infrastructure. In 2019 we launched cashless 
tips for couriers using VK Pay and Alan, an AI-based demand 
forecasting system. More than 2,200 riders have already set up 
VK Pay wallets in order to receive tips. More than RUB 200k in 
tips was transferred directly to riders in one month, which helps 
DC motivate riders in terms of customer behaviour and deliv-
ery speed. In Q3 Delivery Club started hiring self-employed 
couriers and has further improved the auto-assignment service. 
ML-based technologies allowed the average courier search 
time to be reduced to just 0.5 sec. Delivery Club released a 
redesigned version of the app for couriers with a focus on the 
most important information and introduced geo validation for 
couriers to prevent fraud and improve order tracking. Moreover, 
the app now shows bonuses to reward couriers for long distance 
delivery, which will increase acceptance rates for such orders. 
Penalties, bonuses and money earned during the shift are dis-
played in the updated app for couriers.

54

As part of its drive to build a foodtech ecosystem, Delivery Club 
launched an additional complimentary section for its app: ex-
press grocery delivery (from 15 min), with the Verniy retailer and 
their Bystronom delivery service as the first partner. The service 
is available in selected areas of Moscow. The initiative was later 
expanded with a grocery delivery partnership with Samokat, 
the largest local express delivery player. On 2 April, 2020, O2O 
announced the signing of binding documents on investment in 
Samokat. The deal is expected to be closed in H1 2020, pending 
approval from Russia’s Federal Antimonopoly Service. After 
that, the share of the JV in the service will amount to 75.6%. 

In 2019, the Delivery Club team also focused on developing 
mobile apps for users and partners. It now enables customers to 
choose whether they want to add plastic utensils to their order, 
create a list of their favourite restaurants or quickly receive 
feedback from the customer support service via an in-app chat. 
The updated mobile app for vendors now lets our partners use a 
new simple editor for menu updating, with no need for Delivery 
Club support.

In December 2019, Delivery Club launched an MVP version of 
the app for the VK Mini Apps platform. Delivery Club is cur-
rently gathering user feedback, with further tech and product 
investments in integration expected in 2020. 

In 2020, Delivery Club will focus on further improvements to 
the efficiency of logistics and order processing through contin-
uous investment in underlying technologies. Delivery Club re-
mains committed to providing the fastest delivery and best se-
lection in the market as well as attractive long-term economics. 
Delivery Club will test new features for monetisation, including 
the sale of ads on the mobile app, on couriers’ backpacks, leaf-
lets, etc. Overall, Delivery Club is observing a stronger network 
effect, driven by an increased number of restaurants, higher 
order counts and increased marketing and logistics efficiencies, 
which are helping to grow the platform. Its overall offer will be 
further enhanced in 2020 through broader synergies within the 
O2O ecosystem as well as its key shareholders.

1   Source: Mediascope, Russia, cities 0+, age 12+, 

December 2019.

2  Source: App Annie, December 2019.

2019Annual reportCitymobil

In 2019 the Citymobil ride-hailing app demonstrated expo-
nential growth, increasing rides 3.7x YoY, with monthly rides in 
December exceeding 13m and 30% growth in rides MoM. This 
growth was driven by a rapid geographic expansion and an in-
crease in customer engagement among both riders and drivers. 
Average MAU increased 3.9x YoY and average monthly rides 
per user grew by 8% YoY, while corresponding indicators on the 
supply side grew 2.7x and 53% YoY, respectively. GMV reached 
RUB 3.6bn in December, with a RUB 8.9bn GMV in Q4 2019.

To achieve this growth and lay the ground for long-term devel-
opment, Citymobil focused on three business areas in 2019:

•  Regional expansion. Most of the growth in 2019 came 

from new regional launches. Previously, Citymobil oper-
ated only in Moscow and the Moscow Region. In H2 2019 
Citymobil started an intense regional expansion, reaching 
a pace of 1 new 1m+ city per week by the end of 2019. As 
of Q1 2020, Citymobil is present in all 1m+ cities and in 
more than 30 smaller ones. Citymobil positioned itself as 
a strong player from the very beginning, and has become 
No. 2 in most regions of operation.

•  Product. A number of product upgrades have driven up 
ride frequency and retention rates. The technological 
stack was the team’s major focus in 2019. These included 
introducing new algorithms (self-learning address sug-
gestions, car search time forecasting), revising existing 
ones (dispatch, subsidy efficiency, routing, pricing), and 
developing new technologies (computer vision, new geo 
solutions). On the front-end side, Citymobil introduced 
new tariffs, smart pick-up points, new design and order 

flow for both rider and driver apps. Finally, a major revamp 
of tools for partners and internal teams boosted efficiency 
in internal business processes.

•  Synergies in the ecosystem. Citymobil launched a range 
of cross-company projects to appeal to new audiences. 
VK Taxi is the result of Citymobil’s biggest collabora-
tion in 2019. It operates as a VK mini app and is natively 
integrated into the VK interface while giving users the 
full functionality of the main app. It became a break-
out hit, reaching up to 30% of Citymobil rides in some 
regions. Another important milestone was the integration 
of Sberbank and Mail IDs into the Citymobil rider app. 
Riders can now log in to the apps in the O2O ecosystem 
using the same ID. Finally, Citymobil organised a range of 
cross-promos with companies in the ecosystem, includ-
ing Delivery Club, Okko, Boom, VK, OK and Sberbank 
itself.

In 2020 Citymobil will continue its growth by making consistent 
improvements in all the aforementioned areas. Citymobil will 
keep increasing its coverage by expanding to smaller cities. Fur-
ther changes in product and platform for both Citymobil and VK 
Taxi will improve ETA, completion rate, driving frequency and 
user retention. Citymobil’s offering will be enhanced for both 
riders and drivers through synergies with other products in the 
O2O ecosystem. More effective technologies and scaling ef-
fects will see higher driver utilisation, further boosting the 30% 
uplift in contribution margin per trip demonstrated in Q1 2020.

55

2019Annual reportAliExpress Russia (AER) JV 
(15% stake held by Mail.ru Group)

AER JV in Russia/C.I.S. was launched in October 2019. 

AliExpress continues to be the leading cross-border e-com-
merce platform in Russia and the C.I.S., given the advantages of 
its 50m SKU base, a monthly user base of around 25m in Russia, 
major brand awareness and a mass market focus. The number 
of buyers of AliExpress in Russia increased by 30% YoY to 24.9m 
in November, with audience growth driven by the integration 
of Mail.ru Group’s advertising tools and influenced by social 
commerce.

During the local 11/11 sale AER reported RUB 17.2bn in GMV 
over two days, the highest among all e-сommerce platforms. 
AliExpress was also the most popular app in the shopping 
category ahead of Black Friday1, with turnover over the related 
three-day period rising by 60% YoY to RUB 22.3bn, setting a 
new record and exceeding 1/3 of Russia’s total e-commerce 
turnover for the same period2.

AliExpress Russia is expanding its domestic marketplace, which 
accounted for 15% of total sales of AER in Q4, rising by ~2x YoY. 
There are >1.5m SKUs (+38x YoY) from >10,000 local sellers 
(>100x YoY) on the platform, with >RUB 500m in daily GMV 
from the local marketplace in March 2020. Local sellers are now 
present across most categories, with the largest being goods for 
mothers and children (49% of GMV), accessories (25%), health 
and beauty (19%) and clothes/shoes (7%). The local GMV share 
is expected to increase as we move forward.

AER is actively investing in service quality, with all orders in ex-
cess of RUB 330 (>30% of all orders) now combined and given 
a single tracking number. In September AER launched a free 
returns function at AliExpress to stimulate growth in average 
spend and demand in categories like fashion. Cainiao (Alibaba’s 
logistics arm) leased seven aircraft in order to improve direct 
deliveries to AER, with daily flights between China and Novo-
sibirsk, Yekaterinburg and Moscow, which account for ~70% of 
AER’s turnover. Cainiao also opened another warehouse centre. 
Expansion of the network of pick-up points continues (12,000 
in March 2020), with availability across 3,500 cities. These 
measures are among the multiple steps made towards a better 
shipping and shopping experience by increasing scale and 
efficiency. The goal is to reduce delivery time to major Russian 
cities to 7-10 days.

The three top priorities for AER in 2020 include: a) further 
enhancement of the cross-border AliExpress platform, with 
a focus on service improvement, particularly delivery time; b) 
further scaling of Tmall as the domestic marketplace; c) the 
development of social commerce, primarily via Mail.ru Group’s 
social networks.

56

1  App Annie

2  AKIT

2019Annual reportLost Ark

release 
of the year

Ekaterina Sokolova, Andrey Ilyushin

57

2019Annual reportYoula

release 
of the year

Alexander Vydrin, Alexander Orlov, Anton Chernishev

58

2019Annual reportOctavius Email & Portal

release 
of the year

Alexander Lyskov, Alexander Tsvetkov

59

2019Annual reportOther activities

IT infrastructure 

Our network infrastructure is designed to meet the require-
ments of our operations and to support the growth of our busi-
ness. This infrastructure includes services supplied internally as 
well as by third parties.

In 2019, Mail.ru Group continued using three international data 
centres: two in Amsterdam, the Netherlands, and one in San 
Jose, California, U.S. They are aimed at serving European and 
North American users and currently host about 1,550 servers.

Our computer servers and networking equipment are located 
in our own data centres as well as in rented ones. Mail.ru Group 
also has a number of relationships with third-party IT providers, 
which provide it with a range of telecommunication services, 
including internet access and internet (traffic) transit.

The ability to provide products and services depends on the 
continuous operation of our network and IT infrastructure. It 
also relies on the provision of network facilities by third-party IT 
providers and on the performance and reliability of the internet, 
power and telecommunications infrastructure.

In 2019, the peak network traffic increased to 6.9 terabits per 
second and the total amount of outgoing data reached 12,400 
petabytes.

In 2019, the team made a lot of hardware upgrades which, de-
spite the rising demand for server capacity, allowed us to opti-
mise the total number of servers and avoid large YoY increases. 
Due to the balanced high-density configurations based on the 
newest CPU generations, we achieved one of the best TCO/
performance on the Russian market for new installations. 

In Moscow and St. Petersburg, Mail.ru Group has 58,500 servers 
in nine data centres. This ensures load balancing and protection 
against the loss of data caused by network or power failures.

New optimised high-density server configurations and a 
well-organised modernisation process have contributed to 
increased efficiency in CAPEX and optimised operating costs.

Replacing old servers with new optimised ones has made it 
possible to reduce the number of servers in use by 15% while 
significantly increasing computing power.

The team believes that its present access to network facilities 
and broadband capacity is sufficient to support its current 
operations and can meet the planned growth of its business 
for at least the next 12 months. A staff of full-time engineers 
administers the network infrastructure. They handle the day-
to-day functioning of its system as well as hardware operations 
and maintenance. Mail.ru Group's automation, dispatch and 
monitoring systems are being continuously improved in all 
infrastructure divisions. The team is committed to increasing 
the systems' level of autonomy while reducing the human role in 
the decision-making process.

The team pays close attention to the protection of user data. 
The Information Security department monitors the entire 
infrastructure and prevents, detects and responds to security 
threats.

To achieve the most efficient use of technical and material 
resources, the team of engineers monitors the changes in load 
profiles and optimises the infrastructure while ensuring a high 
level of availability for the Company’s products and services.

High priority is placed on providing users with a consistently 
high-quality service and support through the technical support 
staff. 

60

2019Annual reportSales and marketing

Advertising is sold on our auction-based platforms as well as 
in direct deals between advertisers and publishers. Mail.ru 
Group works on ad products, technologies, sales, marketing and 
client support. The team's main focus is on new technologies 
that drive effectiveness and improve ROI for clients, as well as 
strategic partnerships with major market leaders which open up 
new opportunities for win-win projects and advertisers’ business 
development.

In 2019, the team concentrated their efforts on six key areas of 
improvement:

•  Expanding the target area beyond the traditional internet 
ads market to cover O2O solutions, including Digital Out-
of-Home and the digital indoor markets as well as the 
Smart TV ads segment;

•  Advertising technological developments aimed at further 
efficiency growth with a focus on ad delivery optimisation 
(oCPM), the improvement of contextual targeting, retar-
geting, a look-alike system, geo-targeting, and perfor-
mance retail in order to make the Group’s products more 
efficient and attractive for advertisers;

•  Inventory growth, especially video, mainly through the 

development of the partner ad network;

•  Traffic quality and independent verification improve-
ments, with a focus on traffic measurability and trans-
parency as well as upgrades to third-party verification 
integrations; 

•  The development of big data solutions to increase part-

ners’ marketing and business performance;

•  Expanding the SME base and increasing advertisers’ ROI 
by tightening our ad requirements and thus improving 
conversion rates, generating higher quality traffic and 
reducing losses from fake clicks.

Major highlights of the improvements to our marketing product 
development and ad technology improvement during FY2019:
•  The launch of sales of Digital Out-of-Home ads with 
available ad vehicles in Moscow in August and subse-
quent expansion to 10+ Russian cities by December, col-
laborating with two major DOOH operators: Gallery and 
MAER GROUP. Ads are sold using real-time socio-de-
mographic targeting that allows the most relevant ad to 
be automatically chosen based on the audience profile;
•  The launch of sales of indoor ad placements in partner-
ship with the leading Russian retail company X5 Retail 
Group, letting advertisers run their ads on loyalty termi-
nals placed inside stores and tracking the O2O results of 
the campaigns;

61

•  The expansion of the video ad network with a marked-
ly different type of inventory – video ads on Smart TVs 
– in collaboration with ivi and ADV Lab. The product is 
integrated with the myTarget platform, so advertisers can 
reach target households with specific socio-demograph-
ic and economic characteristics and run their ads within 
the licensed content;

•  The launch of Mail.ru Group’s own Data Management 
Platform (DMP). Based on Hard IDs instead of cookies, 
the DMP is a unique product for the market. The solution 
allows the use of audience segments to be dramatically 
prolonged and the segmentation of onboarding and au-
dience profile enhancement to be processed within the 
platform. It is the core of the Group’s marketing ecosys-
tem, integrated with crucial O2O tools like Notify CRM, 
Social CRM, Performance Retail Platform, etc.;

•  The establishment of direct deals between advertisers 

and publishers on both premium ad placements and on 
special projects. Integration with the Group’s marketing 
tools provides advertisers with an opportunity to promote 
their brands on Tier 1 media with a variety of specific ad 
placements and to get end-to-end analytics on integrat-
ed campaigns. The launch sparked interest from major 
advertisers in buying premium inventory via myTarget;
•  Major updates to the VK ad account, including the launch 
of new statistics indexes, the improvement of optimisa-
tion algorithms, the launch of ad auction predictor and 
QR-code-based retargeting;

•  Brand-new VK mobile business accounts that allow 

advertisers to launch ad campaigns on the go via smart-
phones, using smart targeting and related budget 
suggestions;

•  New opportunities for O2O businesses on VK through 

the launch of HTML5-based ads, the development of the 
Mini Apps platform and interaction with BTL through QR 
codes;

•  The VK business platform also adds personalised sta-

tistics output, tracking of new parameters like CPL and 
video views, mass editing of ads, additional statistical 
data, a simplified top-up function and campaign brows-
ing feature;

•  New formats — vertical video and playable ads have been 
introduced to the OK social network. Playable ads are 
intended to promote mobile apps and games and fully 
demonstrate game mechanics right on the social net-
work’s news feed;

•  OK’s new business profile platform and internal ad ac-

count has stimulated entrepreneurial growth and activity 
on personal business pages throughout the network;

2019Annual report36%
Women

64%
Men

•  Multiple updates to myTarget: simplified contextual 

targeting that has led to exponential growth within the 
segment, the improved measurement of potential reach 
prior to ad campaign launch, a new format for short out-
stream ads on our NativeRoll premium video ad network, 
the launch of a product suggestion scheme in dynamic 
retargeting, A/B tests, improved verification for indepen-
dent ad campaigns, an improved look-alike system, and 
an extended pre-roll tool that now runs ads in VK apps;
•  The extension of the VK inventory by adding the social 

network’s news feed ad placements to the Carousel and 
Multiformat ad formats in myTarget. Advertisers can now 
use these formats for running ads throughout the set 
of Mail.ru Group resources and those of its partner ad 
network; 

•  myTarget App Marketplace launched as a platform for 

advertising the apps and services of AdTech companies. 
Developers can now integrate their own solutions into the 
myTarget platform and monetise them, providing clients 
with a broader set of tools and personalised services;
•  The extension of third-party verification tools on the 

myTarget platform, which has enhanced opportunities for 
advertisers to audit traffic quality and ad viewability.

In 2019, the team not only developed ad products and technolo-
gies but also launched brand-new initiatives for the market by in-
troducing an Expertise Sharing Programme. The programme gives 
major partners an opportunity to share their talents with the Group 
in order to get a deep understanding of each others’ business pro-
cesses as well as to improve marketers’ digital advertising skills. 

During the year, advertisers actively transferred their budgets from 
traditional media to digital. This shift resulted in online ad budgets 
making up half of the whole combined Russian advertising market, 
compared to a 43% share a year ago.

In the course of 2019, Mail.ru Group made three major changes 
to its organisational structure related to the ad business. Egor 
Abramets, the founder and CEO of Youla, also took charge of 
the Group’s AdTech, with a focus on expanding the SME offer-
ing. Purchased in July 2019, Relap.io combined with myWidget 
(launched in 2016) to form a native ad platform with improved 
content personalisation under the Relap brand, resulting in higher 
user engagement and time spent on the platform. In April 2019, 
Mail.ru Group purchased 50.8% of the NativeRoll video ad plat-
form. The deal will broaden the Group’s prospects in developing 
AdTech solutions for publishers and advertisers.

myTracker has become one of the global pioneers in predictive 
app user life-time value (LTV) forecasting, with post-download 
and cross-device tracking. Users can now access data related to 

62

the number of in-app subscriptions (including trials) and also see 
related conversion data, which allows revenue streams to be split 
up to understand which model is more profitable.

We are continuing to work on boosting performance marketing 
efficiency through various channels across the Group’s ecosys-
tem. We are focusing on SME and striving for a synergetic effect. 
Our leadership is the result of a continuous focus on technologi-
cal advancement and differentiation across mobile and desktop 
platforms on the one hand, and a great contribution to strategic 
partnerships on the other hand.

Employees

As of the end of 2019 the Group had 6,334 full-time employees. 
We highly value our employees and believe that our culture 
encourages individuality, creativity and a systematic approach 
to providing excellent service to our users. 

The great diversity of our internal projects allows us to grow and 
constantly develop our potential. 

Working at Mail.ru Group offers many challenges and a fast pace. 
Our teams create products that are used by millions of people. A 
significant proportion of our employees possess a strong product 
and technical background that allows them to contribute to our 
projects by generating new ideas and enhancing existing products.

Our structure by gender and position as of 31 December, 2019 is 
presented in the chart above. 
Youngest employee: 18
Oldest employee: 81
By gender:
Women: 36%
Men: 64%

2019Annual reportOur recruitment strategy is to hire the most ambitious, compe-
tent, collaborative and innovative people. In 2019, we success-
fully hired 1,248 new employees through in-house recruitment. 
Over 25% were hired thanks to a reference from current col-
leagues, management or HR – this is the most loyal group. 

We strive to make the hiring process transparent and informa-
tive for our managers, develop B2B services, deepen the exper-
tise of recruiters and permanently enhance the experience of 
candidates and employees. 

We support a healthy and effective life for our employees and their 
families. All our employees can enjoy top-tier health insurance 
programmes, as well as additional office wellness initiatives such 
as healthy snacks, and a juice bar at our HQ. In 2019 we introduced 
a face-to-face psychological support programme that was highly 
appreciated by employees at our head office in Moscow.

For many years we have supported our employees with mater-
nity benefits and gifts for newborns.

We also place great emphasis on sports: 500 of our employ-
ees take advantage of the eight types of sporting activities we 
provide. 

In 2019, we arranged over 50 meetups for developers and 
enthusiasts in various IT fields. Over 240 employees gave talks 
at external events. Family values and traditions are an important 
part of our culture. We regularly organise family days in our of-
fice with a variety of family fun and kids' activities, from shows to 
coding classes. During 2019 we organised 200 different events. 

Education

Mail.ru Group actively develops its own educational projects 
and invests in people changing Russian education. 

First, we strengthen basic education and bring practice to 
schools and universities. More than 3,000 students attended 
our full-time programming classes as part of our educational 
projects and semester courses at BMSTU, Lomonosov MSU, 
MIPT, MEPhI, Peter the Great SPbPU, and the Voronezh and 
Penza state universities. In 2019, we introduced a pilot course 
in machine learning at the Moscow Aviation Institute (MAI), 
as well as Digital Camp, a free educational project for non-IT 
students. Classes are held in our office by our employees, with 
230 experts teaching 90 different disciplines. A total of 160 of 

the best graduates from all the programmes have joined us as 
interns and employees. 

In addition, we are developing a community of Mail.ru Group 
ambassadors. Sixty students and university employees from 
40 universities are acting as IT evangelists and promoting our 
brand and products at different universities and in different 
regions.

As a result of all our university projects in 2020 we are now in 
third place in FutureToday’s Most Attractive Employers ranking.

As for schools, our team holds programming competitions and 
helps schoolchildren all over the country with career guidance. 
Our Technocup contest has become a 1st Level Contest in 
computer science, meaning winners of the competition can 
enter universities without taking entrance exams. Over 4,500 
schoolchildren from 70 regions took part in Technocup in 2019.

In collaboration with other Russian IT companies, we organised 
two large career guidance campaigns devoted to Big Data: the Day 
of IT Studies and Digital Lesson. During the Day of IT Studies, em-
ployees of Mail.ru Group and other companies ran thematic les-
sons for 185,000 students from 4,000 schools. For Digital Lesson 
we created a special Big Data game simulator. With their parents 
and teachers, children took part in over 2.5m gaming sessions.

We also help IT professionals to boost their skills. In 2019, we 
launched а new educational format for specialists with job 
experience: MADE Academies (Big Data Academy and Product 
Managers Academy). At the Big Data Academy students can 
choose one of three specialities: Data Scientist, ML Engineer, 
and Data Engineer. The course takes a year and a half. Product 
Managers Academy is a two-month intensive course with a 
large practical element.

We held several international IT championships in 2019, in-
cluding the Russian AI Cup, Mail Design Cup, ML Boot Camp, 
and HighLoad Cup, which were the most prominent events of 
this kind in the Russian-speaking internet community (about 
30,000 participants from 30 countries, from school pupils to 
leading experts).

And finally, we make quality educational content open and 
accessible. We release online courses on the Coursera and 
Stepik platforms, and individual lectures on the Technostream 
YouTube channel (over 140,000 subscribers). In 2019, our 
programming courses (Python and Go) on Coursera attracted 
25,000 students.

63

2019Annual reportCharity and social 
projects

In 2019, Mail.ru Group organised a range of projects as part of 
its social strategy: investing its technologies and experience in 
social initiatives.

who has come to Moscow to receive treatment will now be able to 
afford a ride from the railway station to the hospital and back. A total 
of 500,000 kilometres have been collected to provide to NGOs.

Mail.ru Group carried out research into cyberbullying in Russia, 
which revealed that more than 50% of Russian internet users 
face bullying on social media. To attract attention to the phe-
nomenon and accumulate the technologies and NGOs that 
help bullying victims both offline and online, the company or-
ganised a Day of Action Against Cyberbullying on 11 November. 
Millions of people and more than 20 internet companies were 
involved in the social campaign.

In 2019, Mail.ru Group launched a corporate NGO called Kod 
Dobra, which gives business an opportunity to support Dobro 
Mail.ru charity projects. During its first year Kod Dobra raised 
over RUB 1m for charities.

Today Dobro Mail.ru comprises 187 verified charity organisations 
from 46 Russian regions on its platform and allows users to par-
ticipate in social projects as volunteers or with one-off or regular 
donations. Donations made in 2019 increased by 10% over the 
year; the amount of recurring donations increased 2.5x. 

In 2019, the Dobro Mail.ru volunteer fundraising service Dobry Den’ 
(Good Day) united 2,623 people and fundraised over 3.2m to char-
ities. Here users can create special events and invite their friends to 
donate to any Dobro Mail.ru charity project instead of gifts. 

Dobro Mail.ru continued to help NGOs boost their professional 
level and held the DOBRO 2019 educational conference for 
NGOs in partnership with MegaFon and Metalloinvest, and the 
Dobraya Kazan (Good Kazan) forum in partnership with the 
Kazan city administration. 

DonationAlerts, Russia’s biggest streaming add-on service, and 
Dobro Mail.ru actively support charity streaming in Russia. We 
organise charity streams with famous Russian streamers and 
public figures for charity fundraising. During the Dobry Mart 
(Kind March) charity marathon, Russian streamers from the 
Stream Family community raised more than RUB 1.3m for char-
ity funds and animal shelters. Thanks to the technologies used 
for Dobro Mail.ru and DonationAlerts, donations were trans-
ferred directly to the funds selected by the streamers. Other 
regular charity activities with streamers help to attract attention 
to the importance of social responsibility and cooperation.

In 2019, VK continued developing its charitable efforts and 
strengthening its support for charitable organisations. The 
company also put emphasis on educating users about socially 
important topics, leading to a considerable increase in user 
engagement with charitable initiatives. VK continues to provide 
full support to non-profit organisations by offering them free 
use of its advertising capabilities, developing special tools and 
holding professional events.

Over the year, VK launched dozens of large projects, including 
ones designed to raise awareness about blood donation, autism, 
HIV, and ecological issues. Additionally, 74 charitable organisa-
tions received grants to promote their projects on VK.

VK has launched two special sticker packs – perhaps the first 
charitable stickers in Russia to be truly appreciated and liked 
by users. The proceeds from the stickers were donated to two 
charitable funds.

Mail.ru Group also held the PechaKucha: Dobro and Technolo-
gies event to showcase IT products and technologies that help 
to solve social problems and support charities.

Before the New Year, VK introduced a charitable gift, the pro-
ceeds of which were given to three charitable funds. As a result, 
the funds received RUB 1.5m.

Given that Money Mail.ru, our payment processing service, now 
also facilitates Dobro Mail.ru, donations made via bank transfer 
are exempt from any commissions. 

In August 2019, Citymobil and Dobro Mail.ru launched a joint social 
project called Miles of Kindness. Miles of Kindness allows every pas-
senger to donate “suspended” rides to charity – these can be used by 
people receiving charity aid from partner funds. You simply choose 
how much you would like to donate at the end of your journey on 
top of your regular fare. With your help, for example, an individual 

VK supported World Autism Awareness Day by launching the 
#IAmSpecial campaign. Users explained what makes them 
unlike others: strange habits, oddities in appearance, accom-
plishments and misfortunes. The campaign showed users that 
everyone is unique.

VK has also released the first-ever sign-language stickers in 
Russia. With these stickers, users can learn certain words and 
phrases in Russian sign language as well as find out more about 
what life is like with hearing disabilities.

64

2019Annual reportFor World Blood Donor Day, VK held its large traditional 
campaign to encourage users to become blood donors. The 
company created a mini app in collaboration with DonorSearch, 
where users could enter information about their blood type and 
share it with friends.

VK also worked alongside Greenpeace to organise a forest fire 
prevention campaign. A special chatbot taught VK users about 
how to handle fire with care. It helped users to understand how 
to properly put out a campfire after a picnic, whether it is dan-
gerous to set fire to dry plants and what to do in case of a fire.

VK held its second annual VK for Good conference, which over 
300 people attended. Among the conference participants were 
representatives of non-profit organisations as well as the best 
speakers from the world of business, media, and the non-profit 
sector.

The third VK for Good auction set a new record for the number 
of hours of ad agency services given to charitable organisations 
free of charge. Seven non-profit organisations received a total 
of 1,950 hours of ad agency services. Agency professionals also 
helped NGOs create and promote creative projects for free.

In 2019, VK Fest 5 helped to arrange a presence at the festival 
for three charitable organisations. In addition, free HIV testing 
was available to festivalgoers.

Odnoklassniki (OK) pays a great deal of attention to charity and 
social projects. OK uses all the available technology and media 
channels to inform its users and attract their attention to socially 
important causes and topics. In November 2019, OK teamed up 
with the anti-violence support centre Nasiliyu.Net and UN Wom-
en, the UN entity dedicated to gender equality and the empow-
erment of women, for an online panel discussion about gendered 
violence. The broadcast was viewed by over 2.1m users.

In 2019 OK also focused on projects that help to fight stereo-
types and discrimination in various areas of life. In September, 
the Takie Dela online publication and OK launched an educa-
tional project focusing on clear language. With the help of OK 
stickers, Takie Dela explained how language and words affect 
people and situations. In November, OK and the So-edine-
nie foundation launched a social project called The Music of 
Gestures. OK uploaded several tracks to its music platform, all 
of which had been modified to reflect the way music is heard by 
those with impaired hearing. The social network also added a 
set of stickers featuring sign language gestures. 

Over the course of 2019, OK carried out a number of anti-HIV 
projects with UNAIDS and the UNESCO Institute for Informa-
tion Technologies in Education. The social network was deeply 
involved in projects related to the problems experienced by 
those with developmental challenges and dyslexia. The latter 
was supported by a nationwide campaign called Dobroshrift, for 
which Russia’s largest media and companies turned their logos 
“dyslexic.”

COVID-19 update

The first months of 2020 have seen the world faced with an 
unprecedented global health issue in the form of the coronavi-
rus outbreak. On 28 February, 2020, the World Health Or-
ganisation (WHO) assessed the COVID-19 threat as very high 
on a global scale, and on 11 March, 2020, the WHO declared 
COVID-19 a pandemic. 

Due to the concerns over the COVID-19 pandemic, we have 
made remote work mandatory for our staff. To ensure unin-
terrupted operations, we have adhered to our tested business 
continuity and resilience plans.

We have seen a boost in demand for our products and services 
during the lockdown, as people increasingly use social networks, 
messaging apps and educational platforms, play online games 
and order food. Our staff are working hard to support this soaring 
demand by ensuring the uninterrupted operation of our infra-
structure. 

To ensure users remain up to date with the latest government ac-
tion and recommendations we have launched special newsfeeds 
on our OK and VK social networks and a website for education, 
work and entertainment while at home, with 40+ solutions. 
Delivery Club and Samokat have launched contactless delivery 
and increased the number of couriers to ensure our service is safe 
and convenient. Citymobil has launched a parcel delivery service. 
It also offers its drivers a full disinfection service for their vehicles 
and provides free rides for doctors. 

The coronavirus situation is evolving and changing rapidly and we 
are ready to maintain the quality of our services and operations 
for users and employees. See the Risk Management section of 
the annual report for further impact assessment of the COVID-19 
pandemic.

65

2019Annual reportAI photo restoration 
Email & Portal

feature
of the year

Fedor Kitashov, 
Tatiana Zlatina, Dmitry Shkinev

Citymobil and Dobro Mail.ru 
Miles of Good

feature
of the year

Vladislav Kuzmenko, Aleksandra Babkina, 
Dmitriy Sushkevich, Oganes Arakelyan

Email & Portal 
Authorisation without 
password

feature
of the year

Artur Khineltsev, Aleksandr Fedoseev, 
Aleksandr Naumov, Anatoliy Ostapenko

REVENUE
& YOY GROWTH
RUB MLN

87,663

2019

71,164

2018

financial
review

23

2019

69
69

Annual report

2019Annual reportfinancial 
review

This review reflects the highlights of our financial performance for 
2019. Full details can be found in the annual financial statements 
presented on pages 117 to 176 of this annual report. 

Overview 
of consolidated results

We are pleased to have demonstrated solid progress through-
out 2019 in all key areas, with total revenues growing by 23%, 
while we continued to put significant resources behind a num-
ber of our new projects, especially our O2O initiatives, where 
we see significant potential. Online advertising showed strong 
growth, driven by growing user engagement, improved adver-
tising technologies and sales execution. Customer budgets 
continued shifting online and towards mobile and social net-
works in particular. Our games business continues to produce 
very strong performance, with the international share increasing 
to over 68% of our MMO revenues. As in previous periods, the 
new mobile IVAS products and also the music subscriptions 
continued to grow, with the number of active paid and trial 
subscriptions on our platforms and in the integrated BOOM app 
by UMA exceeding 3m.

Structure 

Our segment reporting is prepared on a pro forma basis, i.e. segment 
financial information is presented for each period on the basis of an 
ownership interest as of the date hereof and consolidation of each 
of our subsidiaries, including for periods prior to the acquisition of 
control of the entities in question. The financial information of sub-
sidiaries disposed of and operations classified as assets held for sale 
prior to the date hereof is excluded from the segment presentation, 
starting from the beginning of the earliest period presented.

70

Accordingly, our segment reporting presented herein includes 
the financial information of UMA, NativeRoll, Relap, Skillbox, 
Panzerdog, Swag Masha, Worki (all acquired in 2019), Beingame 
(acquired in March 2020) and excludes the financial informa-
tion of Pandao, ESforce, Delivery Club, all starting from 1 Janu-
ary, 2018. Please refer to the below Reconciliation of Segment 
results as presented herein to the audited consolidated financial 
statements for the year ended 31 December, 2019.

In 2019 we changed the composition of the reporting segments 
in order to better reflect our strategy, the way the business is 
managed and units’ interconnection within its ecosystem. From 
the first quarter of 2019 we have identified the following report-
able segments on this basis:

•  Communications and Social
•  Games
•  New Initiatives

The Communications and Social segment includes email, in-
stant messaging and the portal (main page and media projects). 
This segment also aggregates the Group’s social network Vkon-
takte (VK) and two other social networks (OK and My World); 
The Games segment includes online gaming services, includ-
ing MMO, social and mobile games operated by the Group; 
The New Initiatives reportable segment represents separate 
operating segments aggregated for their similarity: they are all 
newly acquired or recently started and dynamically developing 
businesses. 

Please refer to “Basis of preparation” below in the “Operating seg-
ment performance” section for more details on operating segment 
presentation. 

2019Annual reportReconciliation of segment results as presented herein to the audited consolidated financial statements for the year ended 
31 December, 2019: 

Note 5 to 
Financial 
Statements

2019 
Beingame

ICO 
elimination

 2019 
Annual 
Report

Note 5 to 
Financial 
Statements

2018 
Beingame

2018 
Annual 
Report

RUB millions

Group aggregate segment revenue 

Online advertising

MMO games 

Community IVAS 

Other revenue 

36,505

27,987

16,371

6,207

177

634

-

-

-

36,682

-186

28,435

-

-32

16,371

6,175

29,782

23,295

15,005

3,082

71,164

Total Group aggregate segment revenue

87,070

811

-218

87,663

Group aggregate operating expenses

Personnel expenses 

Office rent and maintenance 

Agent/partner fees 

Marketing expenses 

Server hosting expenses 

Professional services 

Other operating (income)/expenses, 
excluding amortisation and depreciation 

Total Group aggregate operating expenses

Group aggregate segment EBITDA 

margin, %

Depreciation and amortisation 

Other non-operating income/(expense), net

19,007

278

21,174

12,246

702

734

3,177

57,318

29,752

34.2%

10,012

851

21

-

390

743

-

1

3

1,158

-347

2

-

Profit before tax 

Income tax expense

Group aggregate net profit 

18,889

-345

3,240

-

15,649

-345

-

-

-186

-32

-

-

-

19,028

14,140

278

21,378

12,957

702

735

199

15,787

10,212

693

498

3,180

2,498

-218

58,258

44,027

-

-

-

-

-

-

29,405

33.5%

10,014

851

27,137

38.1%

9,302

-233

18,540

18,068

3,240

2,985

15,300

15,083

71

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

29,782

23,295

15,005

3,082

71,164

14,140

199

15,787

10,212

693

498

2,498

44,027

27,137

38.1%

9,302

-233

18,068

2,985

15,083

2019Annual reportAcquisitions 
and disposals in 2019 

In February 2019 we completed the acquisition of 100% of 
Salerton Investments Limited (“UMA”), an internet and mobile 
music service provider in Russia, for a total cash consideration of 
RUB 6,391m. The main purpose of the acquisition is to expand 
our presence in the music services market.

In April 2019 we acquired 50.83% in Native Media LLC (“Na-
tiveRoll”), a video ad platform. The primary purpose of the 
acquisition of NativeRoll was to enhance our position on the ad-
vertising solutions market. As of 31 December, 2019 we acquired 
control over the remaining share of 49.17%. 

In May 2019 we acquired 51% in LLC “Iconjob” (“Worki”), a job 
search platform. The primary purpose of the acquisition of 
Worki was to leverage our expertise and resources by achieving 
substantial synergies with Youla, our online classifieds product. 
As of 31 December, 2019 we acquired control over the remain-
ing share of 49%. 

Also, in May 2019 we acquired 100% in Surfingbird LLC (“Re-
lap”), a recommendatory platform. The primary purpose of the 
acquisition of Relap was to leverage our expertise and resources 
by achieving substantial synergies with Pulse, our recommen-
dation technologies and solutions. 

The total cash consideration for the acquisition of NativeRoll, 
Worki and Relap was RUB 2.1bn.

In May 2019 we acquired control in the mobile games developer 
Panzerdog OY (“Panzerdog”) by increasing its share to 59.45% 
(39.45% in addition to a 20% stake as of 31 March, 2019) for a 
total cash consideration of RUB 626m.

In June 2019 we decided to create a partnership around the ES-
force esports business and accordingly, classified it as an asset 
held for sale. 

On 8 July, 2019 we acquired control over the mobile games 
developer LLC “Swag Masha” (“Swag Masha”) by increasing our 
share to 51% (16% in addition to the previously held 35% stake) 
for a total cash consideration of RUB 79m. The primary purpose 
of the acquisition of Swag Masha was to enhance our position 
on the mobile games market.

72

On 8 October, 2019, the Group, in collaboration with Alib-
aba Group, MegaFon and RDIF, completed the formation 
of the AliExpress Russia Joint Venture (AER or the AER JV). 
The Group invested its Pandao e-commerce assets and a cash 
consideration of USD 182m in exchange for a 15.01% stake in 
the AER JV (voting – 18%). The cash consideration of USD 182m 
is comprised of USD 100m paid on 8 October, 2019, with the 
outstanding sum to be contributed by October 2020. Aliba-
ba Group invested USD 100m and contributed its AliExpress 
Russia business in exchange for a 55.7% stake (voting – 49.9%), 
RDIF invested USD 100m in exchange for a 5% stake (voting – 
1.2%) and MegaFon sold a 9.97% economic stake in Mail.ru 
Group to Alibaba Group in exchange for a 24.3% stake (vot-
ing – 30.2%) in the AER JV. All parties contractually agreed to 
share control over AER based on the unanimous consent of the 
parties over decisions related to the AER JV’s relevant activities.

In July 2019, the Group and Sberbank entered into an agree-
ment for investment into a new O2O group (O2O or the O2O 
JV) focused on digital technologies for the food and trans-
portation markets. As of 18 December, 2019 all the necessary 
corporate governance and regulatory approvals, including the 
approval from the Federal Antimonopoly Service, had been re-
ceived, so the formation of the partnership was completed. The 
Group contributed its stakes in Delivery Club (100%) and City-
mobil (29.67%), as well as a cash consideration of RUB 8.5bn 
and a contingent consideration of RUB 4.6bn, dependent on 
the achievement of a number of KPIs by contributed businesses 
by November 2020.

As part of the O2O transaction, the following restructuring 
steps were also taken: the Group sold to O2O 70% of partici-
pation interest in NGCity (owns 65% of YouDrive, a car sharing 
operator) for RUB 434m, 6.9% in Instamart, a grocery delivery 
service, for RUB 110m, 25% in Performance Food, a meal kit de-
livery service, for RUB 381m plus an earn-out of up to USD 3m 
to be paid in future, subject to meeting of KPI targets specified 
in the SPA between the Group and previous shareholders (the 
earn-out amount will be determined not earlier than 31 May, 
2020). 

2019Annual reportOperating segment 
performance 
Basis of preparation

In reviewing our operational performance and allocating re-
sources, our Chief Operating Decision Maker (CODM) reviews 
selected items from each segment's income statement, as-
suming 100% ownership in all of our key operating subsidiaries, 
based on management reporting. 

Management reporting is different from IFRS, because it does 
not include certain IFRS adjustments that are not analysed by the 
CODM in assessing the business’s core operating performance. 
Such adjustments affect such major areas as revenue recog-
nition, deferred tax on the unremitted earnings of subsidiaries, 
share-based payment transactions, the disposal and impairment 
of investments, business combinations, fair value adjustments, am-
ortisation and impairment thereof, net foreign exchange gains and 
losses, share in the financial results of associates, as well as irregular 
non-recurring items that occur from time to time and are evaluat-
ed for adjustment as and when they occur. The tax effect of these 
adjustments is also excluded from management reporting.

The financial information of the key subsidiaries acquired during 
the reporting period or after the reporting period but prior to the 
date hereof is included in the segment disclosure, starting from the 
beginning of the earliest comparative period included herein.

The financial information of subsidiaries disposed of and assets 
classified as held for sale prior to the date hereof is excluded from 
the segment presentation, starting from the beginning of the 
earliest period presented.

Accordingly, segment reporting for the year ended 31 December, 
2019 and the respective comparative segment financial informa-
tion has been retrospectively restated, as applicable, to include the 
financial information of UMA, NativeRoll, Relap, Skillbox, Pan-
zerdog, Swag Masha, Worki, Beingame and to exclude Pandao, 
ESforce, and Delivery Club, all starting from 1 January, 2018. 

Sberbank contributed a total of RUB 39.7bn (used by the O2O 
JV to acquire an additional 5.8% stake in Citymobil and a 100% 
stake in Foodplex) and a contingent consideration of RUB 
13bn, depending on the achievement of a number of KPIs by 
contributed businesses by November 2020. The parties have 
equal 50% stakes in the O2O JV, with up to 10% of shares to be 
potentially allocated for the long-term motivation programme 
to incentivise the O2O platform’s employees.

In December 2019 we acquired control in the educational 
online platform LLC “Skillbox” (“Skillbox”) by increasing our 
share to 60.3% (50% in addition to a 10.3% stake as of 14 Feb-
ruary, 2019 that was accounted as a financial asset at fair value 
through profit and loss) for a total cash consideration of RUB 1.6 
bn. The primary purpose of the acquisition of Skillbox was to ex-
pand our presence on the online education market by achieving 
substantial synergies with GeekBrains, our online educational 
platform.In April 2020, O2O signed binding documents on 
investment in Samokat, the grocery and home goods express 
delivery service. The deal is expected to be closed in H1 2020, 
pending approval by Russia’s Federal Antimonopoly Service. 
After that, the share of the O2O JV in the service will amount to 
75.6%.

See also Notes 6 and 25 to our consolidated financial state-
ments for further details on acquisitions and disposals. 

Goodwill 

We account for business combinations by applying the acquisition 
method. As a result, we record goodwill as the fair value of the 
consideration transferred, including the recognised amount of any 
non-controlling interest in the acquiree, less the net recognised 
amount (generally fair value) of the identifiable assets acquired 
and liabilities assumed, all measured as of the acquisition date. The 
significant goodwill recorded in connection with our acquisitions 
may lead to charges in future periods if goodwill is impaired. 

Total goodwill amounted to RUB 140,665m as of 31 December, 
2019, an increase of RUB 219m from 31 December, 2018. The good-
will is allocated to groups of cash-generating units (CGUs) – “Email, 
Portal and IM”, “Search”, “Online Games”, “Social Networks”, 
“VKontakte”, “Pixonic”, “E-Commerce”, “Skillbox” and others – in 
accordance with the operating segment structure of our business 
and IFRS requirements. Please see Note 11 to our consolidated 
financial statements for further details. 

73

2019Annual reportWe measure the performance of our operating segments through 
a measure of earnings before interest, tax, depreciation and amor-
tisation (EBITDA). Segment EBITDA is calculated as the respective 
segment’s revenue less operating expenses (excluding deprecia-
tion, amortisation and impairment of intangible assets), including 
our corporate expenses allocated to the respective segment.

EBITDA is not a measure of financial performance under IFRS. Our 
calculation of EBITDA may be different from the calculations of 
similarly labelled measures used by other companies and should 
therefore not be used to compare one company against another 
or as a substitute for analysis of our operating results as reported 
under IFRS.

EBITDA is not a direct measure of our liquidity, nor is it an alterna-
tive to cash flows from operating activities as a measure of liquidity, 
and it needs to be considered in the context of our financial com-
mitments. EBITDA may not be indicative of our historical operat-
ing results, nor is it meant to be predictive of our potential future 
results. We believe that EBITDA provides useful information to the 
users of consolidated financial statements because it is an indicator 
of the strength and performance of our ongoing business opera-
tions, including our ability to fund discretionary spending such as 
capital expenditure, acquisitions and other investments and our 
ability to incur and service debt.

In 2019 we changed the composition of the reporting segments 
in order to better reflect our strategy, the way the business is 
managed and units’ interconnection within its ecosystem. Since 
the first quarter of 2019 we have identified the following reportable 
segments on this basis:

•  Communications and Social 
•  Games
•  New Initiatives

The Communications and Social segment includes email, in-
stant messaging and the portal (main page and media projects). 
It earns substantially all revenues from display and context 
advertising. This segment also aggregates the social network 
Vkontakte (VK) and two other social networks (OK and My 
World) and earns revenues from (i) commissions from applica-
tion developers based on the respective applications’ revenue, 
(ii) user payments for virtual gifts, stickers and music subscrip-
tions and (iii) online advertising, including display and context 
advertising. It also includes the Search and music services 
(UMA). These businesses have a similar nature and economic 
characteristics as they are represented by social networks and 
online communications, their products and services are used 
by a similar type of customer and are regulated under a similar 
regulatory environment.

The Games segment includes online gaming services, including 
MMO, social and mobile games operated by the Group. It earns 
substantially all revenues from (i) the sale of virtual in-game items 
to users, (ii) royalties for games licensed to third-party online game 
operators and (iii) in-game advertising.

The New Initiatives reportable segment represents separate 
operating segments aggregated into one reportable segment 
for their similarity: they are all newly acquired or recently started 
and dynamically developing businesses. This segment primarily 
consists of Youla classifieds, which earn revenues from listing and 
promotion fees as well as advertising, MAPS.ME, GeekBrains, new 
B2B projects (including Cloud), as well as MRG Tech Lab initiatives, 
along with other services which are considered insignificant by 
the CODM for the purposes of performance review and resource 
allocation.

74

2019Annual reportPrincipal 
revenue drivers 

Analysis of 2019 
results compared with 2018 

Organic growth in our revenue, including online advertising and 
IVAS, is primarily driven by the audience of our assets. Advertis-
ing revenues also depend on the pricing of our advertisements 
and availability and sell-through rates of our advertising inven-
tory, while IVAS revenue is also driven by paying user engage-
ment and average revenue per paying user (“ARPPU”). 

The discussion that follows is based on the analysis of segment 
and supporting management financial information according 
to the Group’s actual structure as of the date of this Annual 
Report. As discussed under “Basis of Preparation” above, this 
information differs in certain significant respects from the infor-
mation presented in accordance with IFRS.

Group aggregate segment financial information*

RUB millions

2019

% of revenue

2018

% of revenue

YoY, %

Group aggregate segment revenue 

Online advertising

MMO games 

Community IVAS 

Other revenue** 

36,682

28,435

16,371

6,175

42%

32%

19%

7%

Total Group aggregate segment revenue

87,663

100%

Group aggregate operating expenses

Personnel expenses 

Office rent and maintenance 

Agent/partner fees 

Marketing expenses 

Server hosting expenses 

Professional services 

Other operating (income)/expenses, 
excluding amortisation and depreciation 

19,028

278

21,378

12,957

702

735

3,180

Total Group aggregate operating expenses

58,258

Group aggregate segment EBITDA 

margin, %

Depreciation and amortisation ***

29,405

33.5%

10,014

Other non-operating expense/(income), net

851

Profit before tax

Income tax expense

Group aggregate net profit

margin, %

18,540

3,240

15,300

17.5%

22%

0%

24%

15%

1%

1%

4%

66%

34%

11%

1%

21%

4%

17%

 29,782 

 23,295 

 15,005 

 3,082 

 71,164 

 14,140 

 199 

 15,787 

 10,212 

 693 

 498 

 2,498 

 44,027 

 27,137 

38.1%

9,302

(233)

18,068

2,985

15,083

21.2%

42%

33%

21%

4%

100%

20%

0%

22%

14%

1%

1%

4%

62%

38%

13%

0%

25%

4%

21%

23%

22%

9%

100%

23%

35%

40%

35%

27%

1%

48%

27%

32%

8%

8%

465%

3%

9%

1%

(*)      The numbers in this table and further in the document may not exactly foot 

or cross-foot due to rounding. 

(**)   Including Other IVAS revenues. 

(***)   Including the impairment of Skyforge for RUB 630m in Q2 2019 and the 

impairment of Armored Warfare for RUB 1,698m in Q2 2018.

75

2019Annual reportThe income statement items for each segment for the year ended 31 December, 2019, as presented to the CODM, are presented 
below:

RUB millions

Revenue

External revenue

Intersegment revenue

Total revenue

Total operating expenses

EBITDA

Net profit

Communications 
and Social

50,313

208

50,521

23,186

27,335

Games

31,144

118

31,262

26,365

4,897

New 
Initiatives

Eliminations

Group

6,206

27

6,233

9,060

(2,827)

 (353)

 (353)

 (353)

 -

87,663

-

87,663

58,258

29,405

15,300

The income statement items for each segment for the year ended 31 December, 2018, as presented to the CODM, are presented 
below (all numbers include the effect of IFRS 16 adoption – please see Note 2.2 in the financial statement for details):

RUB millions

Revenue

External revenue

Intersegment revenue

Total revenue

Total operating expenses

EBITDA

Net profit

Communications 
and Social

43,575

191

43,766

18,122

25,644

Games

24,841

4

24,845

19,839

5,006

New 
Initiatives

Eliminations

Group

2,748

1

2,749

6,262

(3,513)

 (196)

 (196)

 (196)

 -

71,164

 -

71,164

44,027

27,137

15,083

Online advertising 

Online advertising includes two major kinds of advertising 
technology: Display and Context. Display advertising revenue 
is generated from promo posts on social networks, and video, 
banner and similar advertisements on our assets. Advertise-
ments are sold based on either the time that they last, or on the 
number of ad views. Our standard rates depend on a number 
of factors, including the asset on which the advertisement 
appears, the amount and length of the contract, the season, and 
the advertisement’s format, size and position. 

Context advertising revenue is earned with our myTarget tech-
nology, as well as through partnerships with third parties. 

myTarget (formerly known as Target Mail.ru), is our proprietary 
self-service programmatic advertising technology, which sells 
advertisements through an online auction both on desktop and 
mobile using various pricing models. The technology is integrat-
ed in almost all advertising formats, so the advertiser can choose 
whether to purchase impressions via display ads based on fixed 
CPM or use an online auction in the myTarget programmatic 
system. The technology features several improvements: new 
cross-device ad formats, the integration of offline user experi-
ence and new targeting opportunities. 

We generated revenue of RUB 36,682m from online adver-
tising in 2019 (2018: RUB 29,782m). Our advertising revenue 
grew by 23%, ahead of the Russian online advertising market, 
even though we continued to invest in our new businesses and 
allocate part of our inventory to promote these new products, 
which had a limiting effect on inventory available for sale. The 
strong growth in our advertising revenues was driven by an 
ongoing shift of budgets online and to social within digital, as 
we boost engagement, improve AdTech and grow ROIs for our 
clients, an increasing number of which are SMEs. In line with this 
trend, promo posts across our social networks and our native 
in-feed video formats were our fastest-growing advertising rev-
enues. The growth of our advertising revenue was additionally 
supported by ongoing adtech development and the launch of 
innovative ad products. 

IVAS 

We generate a significant portion of our revenue from IVAS. This 
includes MMO games and Community IVAS.

76

2019Annual report 
 
 
 
 
 
 
 
MMO games 

Community IVAS 

About a third of our total revenue is generated by MMO games, 
including client, browser and mobile titles. Players have the 
opportunity to buy in-game enhancements for these free-to-play 
games; revenue is recognised net of any commissions from SMS 
operators, but gross of other revenue collection costs, including 
commissions paid to mobile app stores. In 2019, we generat-
ed revenues of RUB 28,435m from MMO games (2018: RUB 
23,295m). The 22% increase in MMO revenues is primarily due to 
the strong growth of Hustle Castle, our most successful in-house 
developed game, as well as War Robots and Left to Survive. We 
have also launched a number of new successful projects, such 
as Tacticool, Love Sick, Zero City, American Dad and others. 

Community IVAS revenue is driven by payments for features and 
virtual items sold primarily on our social networks. Such features 
and items include virtual gifts, stickers, premium music access and 
other paid features. Community IVAS revenue is also driven by 
revenues shared with application developers through our Applica-
tion Programming Interface (“API”). A significant portion of these 
payments is paid via online payment systems. 

The fees for such services are collected from customers using 
various payment channels, including bank cards, online pay-
ment systems and mobile operators, as well as from the applica-
tion developers. 

Aggregate segment Community IVAS revenue increased by 9% 
to RUB 16,371m (2018: RUB 15,005m), mostly driven by growth 
in music subscribers, the development of stickers as a product, 
and the growing popularity of these features among users. 

MMO games, average monthly paying users, ths

H2 `19

H1 `19

H2 `18

H1 `18

H2 `17

H1 `17

H2 `16

H1 `16

1,116

1,061

1,033

945

801

758

651

573

Source: Company data
Footnote 1: The numbers combine the paying users of individual MMO and mobile games and may include overlap
Footnote 2: The calculation methodology was reviewed to account for paying users more accurately; the historical data were recalculated.

77

2019Annual reportCosts and margins 

Our principal cost items include personnel expenses, office 
rent and maintenance expenses, agent/partner fees, marketing 
expenses, server hosting expenses, professional services and 
other operating expenses, excluding depreciation, amortisation 
and impairment. 

Personnel expenses increased by 35% to RUB 19,028m (2018: 
RUB 14,140m), mainly driven by an increase in headcount, 
principally within our B2B New Projects, VK and online games 
businesses. 

We adopted the new IFRS 16 standard using a modified ret-
rospective approach and utilising certain practical expedients 
provided. We recognised right-of-use assets and lease liabilities 
for those leases previously classified as operating leases, except 
for leases of low-value assets. In order to achieve comparability, 
the IFRS 16 adoption effect (Note 2.2) is included in segment 
reporting starting from 1 January, 2018. Expenses increased to 
RUB 278m (2018: RUB 199m), driven by the rental of additional 
office space as the headcount increased. 

Agent/partner fees increased by 35% to RUB 21,378m (2018: 
RUB 15,787m). The increase in agent/partner fees was primarily 
driven by growth in revenue collection costs, advertising com-
missions and payments to music licence owners. 

Revenue collection costs represent fees to payment systems 
for processing payments for our games and Community IVAS. 
These costs also include the share of our mobile product reve-
nue that we pay to mobile app stores (mainly Google Play and 
Apple’s App Store), as well as the share of our console gaming 
revenue paid to the respective console platforms (Sony’s Play-
Station and Microsoft’s Xbox). The increase in revenue collec-
tion costs was mainly due to increased revenue from games, 
mostly mobile and console titles. 

Advertising commissions represent arrangements where we 
share our advertising revenue with different external advertis-
ing agencies. The increase in commission is mainly due to the 
significant growth in related revenue in 2019. 

Marketing expenses increased by 27% to RUB 12,957m (2018: 
RUB 10,212m), as we significantly stepped up marketing efforts 
to support the fast growth of our mobile games such as Hustle 
Castle, Left to Survive, Tacticool, Zero City and Love Sick. 

Other operating expenses, excluding depreciation, amortisa-
tion and impairment, increased by 27% to RUB 3,180m (2018: 
RUB 2,497m) due to an expensed VAT increase, mostly driven 
by the growth of CAPEX and expenses, as well as a fine imposed 
by the tax authorities following a tax audit.

In total, our aggregate segment operating expenses (excluding 
depreciation, amortisation and impairment) increased by 32% 
to RUB 58,258m (2018: RUB 44,027m). As a result, our aggre-
gate segment EBITDA increased by 8% to RUB 29,405m (2018: 
RUB 27,137m) and the EBITDA margin decreased to 33.5% in 
2019 (2018: 38.1%). 

78

2019Annual reportDepreciation, amortisation and impairment, other non-operating 
income, income tax and net income 
Depreciation, amortisation and impairment increased by 8% 
to RUB 10,014m (2018: RUB 9,302m) primarily as a result 
of growth in servers and network equipment, driven by the 
development of new businesses, as well as due to the rental of 
additional office space, driven by growth in headcount. 

Profit before income tax expense increased by 3% to RUB 
18,540m (2018: RUB 18,068m) as a result of the 23% increase 
of revenues partially offset by a 32% increase in expenses. 
Income tax expense increased by 9% to RUB 3,240m (2018: 
RUB 2,985m), and as a result, the Group's aggregate net profit 
increased by 1% to RUB 15,300m (2018: RUB 15,083m). 

Other non-operating expenses increased to RUB 851m (income 
in 2018: RUB 233m) due to interest expenses accrued on inter-
est-bearing loans received in 2020.
Consolidated results of 
operations in accordance with IFRS 

The following table summarises the principal line items from our consolidated income statements under IFRS:

RUB millions

Total revenue

Net (loss)/gain on venture capital investments

Total operating expenses

EBITDA

Profit/(loss) before income tax expense

Income tax expense

Net profit/(loss)

Attributable to:

Equity holders of the parent

Non-controlling interests

2019

96,231

(139)

(68,036)

28,056

22,279

(3,428)

18,851

18,686

165

2018 

66,105

26

(62,581)

3,550

(7,517)

(546)

(8,063)

(7,991)

(72)

Our consolidated revenue increased by 45.6% to RUB 96,231m 
(2018: RUB 66,105m) in 2019, mostly for the following reasons: 
•  (1) Organic growth and online gaming revenue. The 

primary drivers of organic and gaming revenue growth 
are described under “Operating segment performance” 
above. 

•  (2) Changes to estimates in the calculation of MMO 

deferred revenue with respect to the lifespan of in-game 
virtual items purchased by game players. The changes in 
estimates were recorded prospectively and resulted in 
an increase in revenue of RUB 13,324m. For more details, 
see note 4.2.9 in our consolidated financial statements for 
the year ended 31 December, 2019.

EBITDA under IFRS increased to RUB 28,056m (2018: RUB 
3,550m) and the EBITDA margin increased to 29.2% (2018: 
5.4%) as a result of revenues growing at a faster pace than 
operating expenses (excluding depreciation, amortisation and 
impairment). 

Operating expenses grew by 8.7% to RUB 68,036m, or 70.7% of 
revenue (2018: RUB 62,581m, or 94.6% of revenue). 

The growth in operating expenses was primarily driven by a RUB 
8,626m increase in agent/partner fees, partially offset by a RUB 
2,282m decrease in office rental and maintenance expenses due 
to the adoption from 1 January, 2019 of new standard IFRS 16, 
according to which operating lease expenses (except for leases 
of low-value assets) are treated as finance leases and recorded as 

right-of-use assets and lease liabilities, which have an effect on 
expenses through amortisation and interest expense, and thus 
no longer affect EBITDA. The key drivers and components of the 
growth in agent/partner fees were mostly organic and are dis-
cussed in detail under “Operating segment performance” above. 

Our profit before income tax expense under IFRS was RUB 
22,279m (2018: RUB 7,517m loss) primarily due to an increase in 
depreciation and amortisation, and the increase in EBITDA as 
discussed above. 

Our net profit under IFRS was RUB 18,851m (2018: RUB 8,063m 
loss), a combination of profit before tax and income tax expense. 

The income tax expense under IFRS increased to RUB 3,428m 
(2018: RUB 546m) mostly due to an increase in taxable profit 
before income tax.

The majority of our taxable profits as well as income tax expens-
es in 2019 and 2018 are generated in Russia. Pre-tax gains and 
losses in other jurisdictions mostly relate to share-based pay-
ment expenses, fair value revaluation, foreign exchange gains 
and losses, and other similar items which are generally non-tax-
able (non-deductible) in those jurisdictions. These items affect 
pre-tax profit, but do not have an influence on income tax 
expense, which has an effect on the blended tax rate. 

A detailed reconciliation of our management reporting to IFRS 
is presented in the tables below.

79

2019Annual reportReconciliation of aggregate segment financial information to IFRS

RUB millions 

Group aggregate segment revenue, as presented to the CODM

Adjustments to reconcile revenue as presented to the CODM to consolidated revenue under IFRS:

Effect of difference in dates of acquisition,loss of control in subsidiaries and assets held for sale

Differences in timing of revenue recognition

Barter revenue

Dividend revenue from venture capital investments

Consolidated revenue under IFRS

RUB millions 

Group aggregate segment EBITDA, as presented to the CODM

Adjustments to reconcile EBITDA as presented to the CODM to consolidated profit/(loss) before 
income tax expenses under IFRS:

Effect of difference in dates of acquisition, loss of control in subsidiaries and assets held for sale

IFRS 16 implementation

Differences in timing of revenue recognition 

Net (loss)/gain on venture capital investments

Share-based payment transactions

Other

EBITDA

Depreciation and amortisation

Impairment of intangible assets

Share of loss of equity accounted associates

Finance income

Finance expenses

Other non-operating loss

Gain on joint venture formation

Loss on fair value remeasurement of assets held for sale

Net loss on derivative financial assets and liabilities at fair value through profit or loss 

Gain on remeasurement of previously held interest in equity accounted associate

Reversal of impairment / (impairment) of equity accounted associates

Net gain on disposal of intangible assets

Net gain on disposal of subsidiary

Net foreign exchange (loss)/gain

Consolidated profit/(loss) before income tax expense under IFRS 

80

2019

87,663

2,022

6,520

8

18

2018

71,164

2,992

(8,154)

74

29

96,231

66,105

2019

29,405

2018

27,137

(7,744)

–

8,265

(139)

(1,742)

11

(5,904)

(3,540)

(7,464)

26

(6,732)

27

28,056

3,550

(12,771)

(9,665)

(659)

(1,691)

585

(1,459)

(182)

15,855

(4,519)

(758)

324

60

418

–

(980)

22,279

(1,711)

(497)

545

(17)

(12)

–

–

(516)

–

(37)

–

47

796

(7,517)

2019Annual reportRUB millions 

Group aggregate net profit, as presented to the CODM

Adjustments to reconcile net profit as presented to the CODM to consolidated net profit/(loss) 
under IFRS:

Share-based payment transactions

Differences in timing of revenue recognition 

2019

2018

15,300

15,083

(1,742)

8,265

(6,732)

(7,464)

Effect of difference in dates of acquisition, loss of control in subsidiaries and assets held for sale

(6,610)

(6,006)

IFRS 16 implementation

Amortisation of fair value adjustments to intangible assets

Gain on joint venture formation

Loss on fair value remeasurement of assets held for sale

Net loss on financial instruments at fair value through profit or loss

Gain on remeasurement of previously held interest in equity accounted associates

Net gain on disposal of intangible assets

Net gain on disposal of subsidiary

Net foreign exchange (loss)/gain

Share of loss of equity accounted associates

Reversal of impairment/(impairment) of equity accounted associates 

Other non-operating loss

Other

Tax effect of adjustments 

Consolidated net profit/(loss) under IFRS

–

(3,192)

15,855

(4,519)

(897)

324

418

–

(980)

(1,691)

60

(182)

(11)

435

(5,174)

–

–

(490)

–

–

47

796

(497)

(37)

(12)

(16)

(1,547)

2,004

18,851

(8,063)

81

2019Annual reportSemi-annual analysis

2019

2018

H1 2019

% of 
revenue 

H2 2019

% of 
revenue

H1 2018

% of 
revenue 

H2 2018

% of 
revenue

RUB millions

Group aggregate segment 
revenue

Online advertising

 16,244 

41%

 20,438 

 13,289

 8,099

 2,121

 39,753

33%

20%

5%

 15,146 

 8,272 

4,054

47,910

43%

32%

17%

9%

 13,359 

 10,445 

 7,520 

1,044

32,368

41%

32%

23%

3%

16,423

12,850

7,485

2,038

38,796

42%

33%

19%

5%

MMO games

Community IVAS

Other revenue*

Total Group aggregate 
segment revenue

Group aggregate segment 
EBITDA

 12,694

32%

16,711

35%

11,980

37%

15,157

39%

Group aggregate net profit

 6,022

15%

9,278

20%

5,349

17%

9,734

25%

The table above represents our segment semi-annual results with 
a percentage of revenue for the four consecutive half-years ended 
31 December, 2019. 

Most of the revenue growth in H2 2019 was concentrated in 
online advertising (24.4% vs. H2 2018) and MMO games (17.9% 
vs. H2 2018). 

The majority of our revenues are affected by seasonality and as a 
result, revenues and operating profits are generally higher in the 
second half of the year than in the first six months:

•  Advertising revenues are generally higher in the second 
half of each year since significant amounts of advertising 
budgets are typically spent in the last quarters of the year. 

•  MMO games revenues are generally higher during the 
second half of the year due to the end of the vacation 
period, because users tend to play our MMO games more 
when not on vacation. 

•  Community IVAS revenues are generally higher ahead of, 
during and immediately after holidays and festive periods. 

In addition to seasonal fluctuations, our semi-annual H2 2019 
results were driven by strong growth in revenue from targeted 
advertising and mobile games. 

The growth in online advertising was primarily driven by myTar-
get on mobile and desktop applications and new projects such 
as NativeRoll and Relap. Moreover, VK increased the proportion 
of high-margin products. The growth in MMO games was most-
ly driven by the growth of War Robots and new projects such as 
Tacticool, Love Sick, Zero City, American Dad and others. 

Aggregate segment EBITDA increased by 10.3% in H2 2019 vs. 
H2 2018 in line with revenue and expenses growth. Personnel 
expenses increased by 38% in H2 2019 due to an increase in head-
count, principally within our B2B New Projects, VK and online 
games businesses. In line with the strong growth in revenue from 
mobile games, myTarget and music subscriptions, agent/partner 
fees increased by 37% in H2 2019, including respective growth in 
revenue collection costs, advertising commissions paid to external 
advertising agencies and commissions to music copyright holders. 

*  Other revenue includes Other IVAS

82

2019Annual report 
 
 
 
Financial position
Liquidity and capital resources

As of 31 December, 2019, the Group had RUB 9,782m in cash 
and an outstanding debt of RUB 23,518m. The cash-generating 
capacity of our business remained strong, though it has been 
affected by the need to fund Delivery Club, Citymobil and Pan-
dao ahead of the JV deals closing. The free cash flow generation 
of our business is expected to normalise in 2020. As previously 
stated, with M&A-related investments we will utilise bank lines 
for near-term cash management. In 2019, net cash provided by 
operating activities before interest and income tax increased by 
23.8% to RUB 18,438m (2018: RUB 14,887m). Net cash provid-
ed by operating activities before interest and income tax grew 
following an increase in IFRS EBITDA (excluding the effect of 
share-based payment expense, gain on joint venture formation, 
loss on fair value re-measurement of assets held for sale, and 
change in MMO revenue deferral estimate, which represents the 
most significant non-cash IFRS adjustments to EBITDA). 

The ratio of net cash provided by operating activities to consoli-
dated revenues decreased to 13.4% in 2019 (2018: 18.9%), mainly 
as a result of a significant decrease in non-cash revenue deferral 
in 2019 (change in estimate, see note 4.2.9 in the financial state-
ments for the year ended 31 December, 2019) and an increased 
amount of venture capital investments. 

Capital expenditure to acquire property and equipment and 
intangible assets increased by 26.1% to RUB 8,385m, driven by a 
71.5% increase in payments for intangible assets, mostly con-
sisting of music licence fees, as well as purchased and internally 
developed game software, and was otherwise in line with the 
organic growth of the business. 

Net cash used in investment activities in 2019 also included a 
net RUB 11,181m paid for the 2019 acquisitions of Worki, UMA, 
Skillbox, Swag Masha, Relap, NativeRoll, Panzerdog and ESforce 
acquired in 2018 and cash contributions of RUB 15,687m to 
associates Citymobil (pre-O2O), AliExpress Russia Joint Venture, 
O2O and others.

In March 2019 we borrowed RUB 8,500m from Raiffeisenbank to 
finance our investment transactions, including deferred consid-
eration for ESforce and the acquisition of UMA.

In October 2019 we borrowed RUB 6,500m from Sberbank to 
finance the AER partnership.

In December 2019 we borrowed RUB 8,500m from Sberbank to 
finance our cash contribution into the O2O partnership.

We may attract additional bank borrowing to finance our further 
investments and contingent consideration to be contributed into 
the O2O and AER JVs. 

Terms for RSU Plan 

On 23 November, 2017 the Remuneration Committee of the 
Board of Directors of the Company approved New Terms for 
the 2015 Restricted Stock Unit Plan (the “2017 RSU Plan”), 
establishing that RSU vesting shall generally be conditional on 
the meeting of certain performance KPIs. Please refer to Note 
24 to our Consolidated Financial Statements for further details. 
In December 2018, an additional extension to the 2017 RSU 
Plan for 2,000,000 units and the acquisition of the required 
number of GDRs on the market were approved.

83

2019Annual reportSHAREHOLDERS`
ECONOMIC
INTEREST

10.0%

Alibaba

49.8%

Others incl. 
holders of GDRs

7.4%

Tencent

manage-
ment

5.2%

MF Technol-
ogies

27.6%

Prosus

2019

84
84

Annual report

2019Annual reportmanagement 

Board of Directors

Dmitry Grishin, 41
Co-Founder and Chairman of the Board
Dmitry Grishin was appointed Chairman of the Board in March 
2012. He co-founded Mail.ru Group in 2005 and served as Chief 
Executive Officer (Russia) from November 2010 to October 2016. 
Dmitry joined Mail.ru in 2000 and was promoted to Technical 
Director in 2001. From 2003 to 2010, he led the business as CEO. 
Dmitry graduated from the Faculty of Robotics and Complex 
Automation at Moscow State Technical University and in 2012 he 
founded Grishin Robotics, a global investment company dedicat-
ed to supporting personal robotics around the world.

Charles St. Leger Searle, 56
Director
Charles Searle is currently Chief Executive Officer of Prosus 
Internet Listed Assets. He serves on the boards of a number of 
companies associated with Prosus Group, including Tencent 
Holdings Ltd. He joined Prosus Group in Hong Kong in 1998 
to assist with the group’s expansion into Asia, prior to which he 
held positions at Cable & Wireless plc and at Deloitte & Touche 
in London and Sydney. Charles is a graduate of the University of 
Cape Town and a member of the Institute of Chartered Ac-
countants in Australia and New Zealand. He has more than 25 
years of international corporate development experience in the 
telecommunications and internet industries.

Dmitry Sergeev, 44
Director
Dmitry Sergeev was appointed to the Board in October 2018. 
Dmitry is Co-CEO of AliExpress Russia JV. From 2014 to 2019 
he served as Deputy CEO of Mail.ru Group. Before joining Mail.
ru Group he held upper management positions in a number 
of TV and media companies. He is a graduate of the School of 
International Law at the Moscow State Institute of International 
Relations.

Vladimir Gabrielyan, 37
Director
Vladimir Gabrielyan began his career in IT as a system admin-
istrator at Russia Telecom. He later launched his own project, 
Web-Hosting.ru. He joined Mail.ru Group in 2001 as a system 
administrator, then moved on to take charge of the develop-
ment and technical support of one of the Group’s largest assets, 
the Mail.ru email service. Vladimir has been Mail.ru’s Vice-Pres-
ident and CTO since 2005. For 14 years he has run a number of 
major projects and departments, supervising all major techno-
logical initiatives. Vladimir is an established expert in machine 
learning and big data.

85

Jaco van der Merwe, 45
Director
Jaco van der Merwe is currently the Head of Treasury at 
Naspers/Prosus Group. He joined Naspers as Group Financial 
Manager of MIH in 2006. He has served on a number of boards 
of Prosus Group companies and as a member of the audit 
committees of Abril Media (Latin America’s leading magazine 
publisher) and NMS Insurance Services (a short-term insurance 
company in South Africa). Prior to joining Prosus Group he was 
an audit partner at KPMG in South Africa. He graduated with 
a Bachelor of Commerce degree from the University of Jo-
hannesburg, South Africa, where he also received a Bachelor’s 
degree (Hons) in Accounting. He is a registered member of the 
South African Institute of Chartered Accountants.

Mark Remon Sorour, 58
Director
Mark Sorour was appointed to the Board in August 2010. A 
qualified chartered accountant, in 1994 he left investment 
banking to join the Naspers Group, where he went on to be-
come its Chief Investment Officer from 2002 to his retirement 
in 2018. During this time he led and held worldwide responsibil-
ity for the Naspers Group’s M&A and played a significant role in 
capital market fundraising activities. Mark’s 25 years of expe-
rience in internet, technology and video entertainment busi-
nesses include business development and dealmaking in Africa, 
the Middle East, Thailand, India, China, Europe, the U.S., Latin 
America and South-East Asia. He currently serves as a non-ex-
ecutive director on the Naspers’ and newly listed Prosus Boards.

Lev Khasis, 53
Director
Lev Khasis is a member of the Executive Board, and First Depu-
ty Chairman of the Executive Board of Sberbank. He supervises 
and coordinates the work of the International Operations Unit, 
the Technologies Unit, the Services Unit, and several other 
areas of the Bank's activity. From 1993 to 1995 Lev served as 
Managing Director of the Samara branch of AvtoVazBank and 
Vice President of AvtoVazBank. In 1994-1999 he was Arbitration 
Manager and President of Aviakor OJSC. In 1997-1998 Lev was 
Vice President of Alfa Bank. In 1999-2002 he was a member of 
the Board of Directors, and from 2002 to 2006 he was Chair-
man of the Board of Directors at Perekrestok Trading House 
CJSC. In 2006-2011 Lev was Chief Executive Officer of X5 
Retail Group N.V., and from 2011-2013 he served as Senior Vice 
President of Walmart Stores Inc.

2019Annual reportSang Hun Kim, 56
Independent Director
Sang Hun Kim was appointed to the Board in February 2011. He 
was CEO of South Korea’s largest internet company, NAVER 
Corp, from April 2009 until March 2017, when he stepped down 
as CEO to become a senior advisor to the company. He has 
served as an independent director of LG Corp. (the holding com-
pany of one of the largest business conglomerates in Korea) and 
a non-executive director on the board of Woowa Brothers Com-
pany (a Korean food delivery service operator) since 2018 and 
2017, respectively. An active investor in and a mentor to a number 
of start-ups in Korea, he has served as President of the Korean 
Internet Companies Association for six years and has contributed 
to the development of the internet industry in Korea. Sang Hun 
graduated from Seoul National University and received an LL.M. 
degree from Harvard Law School. He is a member of both the 
Korean Bar Association and the New York Bar Association. Before 
joining NAVER Corp he served as a judge in the Seoul District 
Court and was General Counsel at LG Corp.

Vladimir Gabrielyan, 37
First Deputy Chief Executive Officer (Russia)
Vladimir Gabrielyan began his career in IT as a system admin-
istrator at Russia Telecom. He later launched his own project, 
Web-Hosting.ru. He joined Mail.ru Group in 2001 as a system 
administrator, then moved on to head the development and 
technical support of one of the Group’s largest assets, the Mail.
ru email service. Vladimir has been Mail.ru’s Vice-President 
and CTO since 2005. For 14 years he has run a number of major 
projects and departments, supervising all major technological 
initiatives. Vladimir is an established expert in machine learning 
and big data.

Vladimir Nikolsky, 47
Chief Operating Officer (Russia)
Vladimir Nikolsky joined Mail.ru Group as Vice President of the 
Online Games business in 2009 and became Chief Operating 
Officer (Russia) in 2013. He was previously CEO of the online 
games holding Astrum Online Entertainment (from 2007 to 
2009) which subsequently became a part of Mail.ru Group, and 
co-founder and CEO of the online games company IT Territo-
ry (from 2004 to 2007). Vladimir graduated from the Ivanovo 
State Power Engineering University.

Uliana Antonova, 46
Director
In April 2019 Uliana Antonova was appointed CEO of MF Tech-
nologies, JSC, to which she brought vast experience in legal 
matters gained in a range of business sectors across different 
jurisdictions. A graduate of the Faculty of Law at Lomonosov 
Moscow State University, Uliana previously served as Vice 
President for Legal Affairs and Leasing for the КАRО cine-
ma network (2014-2019) and Head of Legal at Rambler & Co 
(2009-2014); she has also worked for Amtel-Vredestein Group 
(2007-2009) and was a board member and Head of Legal for 
Tinkoff Group (2004-2007).

Jan Buné, 67
Independent Director
Jan Buné was appointed as Independent Director and Mem-
ber of the Board in October 2013. In October 2014 he became 
Chairman of the Audit Committee. He has extensive experience 
in public accounting in the technology, media & telecommuni-
cations sector, fintech and the financial services sector. He was 
a senior audit partner at Deloitte Netherlands until May 2013. 
He currently holds a number of non-executive positions. He 
serves as Commissioner at the Media Supervisory Authority in 
the Netherlands. He is Chairman of the Audit Committee of the 
Supervisory Board at Citco Bank Netherlands. He is also Inde-
pendent Chairman of the Risk Advisory Committee for Naspers’ 
PayU internet payments. He has gained extensive knowledge 
on corporate governance, risk management and regulatory 
compliance, and has a qualification as Certified Board Member 
(CBM) in the Netherlands.

Senior 
management

Boris Dobrodeev, 36
Chief Executive Officer (Russia)
Boris Dobrodeev was appointed to the Board of Directors in 
February 2016 and became Chief Executive Officer (Russia) in 
October 2016. From 2014 to 2016 he held positions as Mail.ru 
Group’s Director for Strategy & Development and VKontakte’s 
CEO and from 2013 to 2014 he was Deputy CEO of VKontakte. 
Boris graduated from Moscow State University in 2007 with a 
degree in History, and holds a Master of International Business 
Degree, which he obtained from Moscow State University 
Business School in 2009. He worked for Metalloinvest as an 
analyst from 2006 to 2009, and occupied the position of a 
Business Development Director at the online video company 
Zoomby.ru from 2009-2011. From 2011 to 2012 Boris worked as 
an investment analyst for DST Advisors and from 2012 to 2014 
as the head of the Internet Asset Management Department at 
USM Advisors.

Matthew Hammond, 45
Managing Director, Chief Financial Officer
Matthew Hammond was appointed to the Board in May 2010 
and became Managing Director in April 2011. In June 2013 Mat-
thew also became Chief Financial Officer. He graduated from 
the UK’s Bristol University in 1996 with a degree in Economics 
and History. From 1997 to 2008, he was a technology analyst 
at Credit Suisse and was ranked No. 1 in the Extell and Institu-
tional Investor Survey eight times. From 2008-2010 Matthew 
was Group Strategist at Metalloinvest Holdings, dealing with 
non-core investments. He is a non-executive director of Strike 
Resources.

86

2019Annual reportEmail & Portal

leader
of the year

Ivan Myzdrikov

Youla & Advertising 
Technologies

leader 
of the year

Boris Kaptelov

MY.GAMES Fast Forward 
Studio

leader
of the year

Ivan Fedyanin

Search

leader
of the year

Dmitry Roslyakov

corporate 
governance 

Mail.ru Group Limited is incorporated in the 
British Virgin Islands with its principal office 
in Limassol, the Republic of Cyprus. 

Governance 
structure 

In accordance with the Memorandum and Articles of Asso-
ciation of the Company and applicable BVI law, our ultimate 
decision-making body is the shareholders’ meeting. Any action 
that can be taken by the members at a meeting may also be tak-
en by a Resolution of Members. This is followed by the Board of 

Directors; they are responsible for the general management of 
the Group, including coordinating strategy and general super-
vision. We also have an Audit Committee and a Remuneration 
Committee. Senior managers are involved in the day-to-day 
running of the Group.

91

2019Annual reportShare capital structure 

The Company’s authorised and issued share capital as of the 
date hereof:

Class of share

Authorised shares

Issued shares 

Class A (USD 0.000005 par value each)

10,000,000,000

11,500,100

Ordinary (USD 0.000005 par value each)

10,000,000,000

208,582,082

Annual General 
Meeting (AGM) 
of shareholders 

The shareholders’ meeting is the Company’s supreme govern-
ing body. AGMs are convened by the Board of Directors or by a 
written request from shareholders who hold, in aggregate, 30% 
or more of the outstanding votes in the Company. 

The share capital of the Company is divided into two classes of 
shares: Class A Shares and Ordinary Shares. Class A Shares each 
carry 25 votes at shareholders’ meetings, while Ordinary Shares 
carry 1 vote per share.

The agenda for the shareholders’ meetings is determined by 
the Board of Directors. However, a shareholder or shareholders 
who hold, in aggregate, 7.5% or more of the outstanding voting 
shares of the Company may add items to the agenda in compli-
ance with the following requirements:

i) no later than a week before the meeting; 

ii) at the meeting itself, with the consent of shareholders who 
hold, in aggregate, more than 50% of the outstanding voting 
shares of the Company.

Transfer and conversion of shares 

Ordinary Shares are freely transferable. Class A Shares are 
freely transferable, save that a transfer of Class A Shares that 
would result in a proposed acquirer (other than a person who 
was already a member on 27 August, 2010) and persons acting 
in concert with the acquirer holding 75% or more of the voting 
rights of the Company is subject to meeting mandatory offer 
requirements set out in the Articles. 

At the request of any member holding any Class A Shares, the 
Class A Shares which are the subject of the request are auto-
matically converted into Ordinary Shares. This is on the basis 
that each Class A Share automatically converts into one Ordi-
nary Share and ranks pari passu in all respects with the existing 
Ordinary Shares in issue.

Both classes of shares are in registered form. In respect of 
the 186,641,934 Ordinary Shares, Global Depositary Receipts 
(“GDRs”) (which represent interests in such Ordinary Shares) 
have been issued by Citibank NA and are traded on the London 
Stock Exchange.

As of the date hereof, there are the following types of options 
over the Company’s shares:

•  Options for 6,423,842 Ordinary Shares granted to 

the Mail.ru Employee Benefit Trust on 11 November, 2010 
with the initial exercise price of USD 27.70, which was 
then reduced by USD 3.80 on 17 August, 2012 and further 
reduced by USD 4.30 on 20 March, 2013 (due to dividend 
payments) resulting in the current exercise price of USD 
19.60. As of the date hereof, 755,755 of these options 
remain allocated, all of which are vested. Out of 6,423,842 
options, 5,554,180 options have been exercised; 

•  Options for 4,282,561 Ordinary Shares granted to the 
Mail.ru Employee Benefit Trust on 22 December, 2011 
with the initial exercise price of USD 25.60, which was 
then reduced by USD 3.80 on 17 August, 2012 and further 
reduced by USD 4.30 on 20 March, 2013 (due to divi-
dend payments) resulting in the current exercise price of 
USD 17.50. As of the date hereof, 788,917 of these options 
remain allocated, 493,917 of which are vested. The options 
generally have a four-year vesting schedule. Out of 
4,282,561 options, 3,385,708 options have been exercised.

In March, 2015 the Shareholders of the Company approved the 
issue of up to 10,977,971 Ordinary Shares, all of which were issued 
to the Mail.ru Employee Benefit Trust to establish an incentive plan 
for employees, directors, officers and consultants of the Group, to 
be known as the 2015 Restricted Stock Unit Plan. On 23 Novem-
ber, 2017 the Remuneration Committee of the Board of Directors 
of the Company approved New Terms for the 2015 Restricted 
Stock Unit Plan (the “2017 RSU Plan”), setting out that RSU vesting 
shall generally be conditional on the meeting of certain perfor-
mance KPIs. In December 2018, an additional extension to the 
2017 RSU Plan for 2,000,000 RSUs and the acquisition of the 
required amount of GDRs on the market were approved. There 
was no further extension of the Plan in 2019. As of the date hereof, 
3,845,420 RSUs remain allocated, 782,950 of which are vested. A 
total of 8,951,873 RSUs have been exercised. The RSUs generally 
have a four-year vesting schedule.

During the 2019 financial year, the Company itself did not ac-
quire any of its own shares.

At the beginning of 2019 the Group announced that in order to 
meet its ongoing commitments the Mail.ru Employee Benefit 
Trust would acquire up to 1.8m GDRs on the market over the 
next 18 months. As of the date hereof, 572,437 GDRs have been 
acquired at an average price of USD 23.85 per GDR for the total 
amount of USD 13,651,922.76.

92

2019Annual reportShareholders’ economic interest, %

5.2%
MF Technologies

7.4%
Tencent

10.0%
Alibaba

27.6%
Prosus

49.8%
Others incl. holders 
of GDRs*

Voting rights 

Board of Directors 

Each Class A Share has the right to 25 votes at a meeting of the 
shareholders of the Company or on any resolution of the share-
holders of the Company.

The Board of Directors is responsible for the general manage-
ment of the Group. This includes the co-ordination of strategy 
and general supervision.

Each Ordinary Share has the right to 1 vote at a meeting of the 
shareholders of the Company or on any resolution of the share-
holders of the Company.

The Memorandum and Articles of Association specify that there 
shall be 10 Directors – eight of whom shall be nominated and elect-
ed by shareholders (the “Elected Directors”) and two of whom shall 
be independent directors (the “Independent Directors”).

93

2019Annual reportShareholders’ voting interest, %
as of the date hereof

3.3%
Tencent

4.4%
Alibaba

58.3%
MF Technologies

12.3%
Prosus

21.7%
Others incl. 
holders of 
GDRs

The Elected Directors are appointed by a vote of the members, 
with each proposed candidate being put to the members for a 
vote, with voting on each candidate being treated as a separate 
vote and with each member being entitled to vote on each 
proposed candidate (to the effect that the eight candidates 
who attract the highest number of votes shall be elected as 
the eight Elected Directors) for a period from the date of their 
appointment until the second AGM after that date. On expiry 
of their term, Elected Directors must resign, but are eligible for 
re-election. 

Any shareholder, or group of shareholders, who holds, in 
aggregate, not less than 5% of (a) the total number of votes 
attached to the issued shares; or (b) the total number of the 
issued shares, is entitled to nominate candidates for election by 
the shareholders as Elected Directors to the Board of Directors. 
Such nomination must be made not less than 21 days before any 
AGM at which any Elected Director is due to resign.

94

The two Independent Directors are nominated by the Board of 
Directors and appointed by a resolution of the Board of Direc-
tors. Independent Directors serve for the period fixed in their 
terms of appointment, as specified by the Board.

The Board of Directors elects one of its members to act as the 
Chairman of the Board.

* 

incl. 1% economic interest held by Dmitry Grishin

2019Annual reportPowers of the Board of 
Directors 

The Board of Directors is granted the authority to manage 
the business affairs of the Group. They have the authority to 
make decisions relating to, among other things, the following:
•  The right to issue shares and other securities (except 

as otherwise required by the Company’s Memorandum 
and Articles of Association).

•  The approval of the annual budget and annual financial 

statements of the Company.
•  The declaration of any dividend.
•  The convening of any shareholders’ meeting.
•  The appointment of the Group’s auditors.
•  The appointment of any committee of the Board of 

Directors, including the Company’s Audit Committee 
and Remuneration Committee (see below).

•  The exercise of all rights of the Company in relation to 

ICQ LLC.

•  The approval of any proposal under which the Compa-
ny or any of its subsidiaries delegates any substantial 
management authority to any other entity.

•  The approval of transactions which are not Substan-

tial Transactions (as defined in the Memorandum and 
Articles of Association)

•  The appointment and removal of any Officer of the 
Company, or any Officers or Directors of any direct 
subsidiary of the Company (including, but not limited 
to, the Managing Director (being the chief executive 
officer of the Group), Chief Financial Officer or Chief 
Operating Officer) and the determination of the scope 
of authority of such Officers of the Group.

•  The Board of Directors, or any committees thereof, 
meet when and how the Directors determine to be 
necessary or desirable. Meetings are held in the Com-
pany’s principal office or wherever the majority of the 
Directors agree. 

A resolution at a duly constituted meeting of the Board of 
Directors or of a committee of Directors is approved by a simple 
majority vote of the Directors. A resolution consented to in 
writing is approved by an absolute majority of all the Directors. 
For the purposes of establishing a majority, the Chairman of the 
Board (or chairman of the meeting as the case may be) has a 
casting vote in the event of a tie.

Name

Dmitry Grishin

Lev Khasis

Uliana Antonova

Dmitry Sergeev

Charles Searle

Mark Remon Sorour

Vladimir Gabrielyan

Jaco Van Der Merwe

Jan Buné

Sang Hun Kim

Position

Date of appointment

Expiry of term

Chairman

May 31, 2019

2021 AGM 

Elected Director

Dec 23, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Elected Director

May 31, 2019

2021 AGM 

Independent Director

May 31, 2019

2021 AGM 

Independent Director

May 31, 2019

2021 AGM 

Senior management

The senior management is involved in the day-to-day management of the Group.

Name

Matthew Hammond

Boris Dobrodeev

Vladimir Gabrielyan

Vladimir Nikolsky

95

Position

Appointment

Managing Director

Chief Financial Officer

April 2011

June 2013

Chief Executive Officer, Russia 

October 2016

First Deputy Chief Executive Officer, Russia

November 2019

Chief Operating Officer, Russia

June 2013

2019Annual reportCommittees of the 
Board of Directors 

Mail.ru Group Limited has an Audit Committee and a Remuner-
ation Committee.

Audit Committee

The Audit Committee is appointed by the Company’s Board of 
Directors and meets on a regular basis, but not less than four 
times a year.

The purpose of the Audit Committee is to assist the Company’s 
Board of Directors in fulfilling its responsibilities in respect of:

•  the quality and integrity of the Group’s integrated report-

ing, including its financial statements;

•  the Group’s compliance with key applicable legal and 

regulatory requirements as relating to financial reporting;

•  the quality and independence of the Group’s external 

auditors;

•  the performance of the Group’s internal audit function 

and external auditors;

•  the adequacy and effectiveness of internal control mea-
sures, accounting practices, risk management, informa-
tion systems and audit procedures; 

•  monitoring compliance with the Company’s code of 

ethics.

The Audit Committee is responsible, among other things, for: 

•  reviewing annual financial statements and interim finan-

cial results;

•  regular internal reports to management prepared by the 
internal audit department and management’s response;
•  consideration of external auditors’ reports – including the 
receipt and review of reports, which furnish, in a timely 
fashion, information related to various accounting mat-
ters – and matters relating to internal controls if applica-
ble, emphasising reported unadjusted audit differences 
and disagreements between the external auditors and 
management;

•  annually reviewing and reporting on the quality and 

effectiveness of the audit process; assessing external 
auditors’ independence, deducing whether they have 
performed the audit as planned and establishing the 
reasons for any changes; obtaining feedback about the 
conduct of the audit from key members of the Group’s 
management, including the CFO;

96

•  reviewing the performance of the external auditors and 
evaluating the lead partner and discharging and replac-
ing, in consultation with the Board, the external auditor or 
lead audit partner when circumstances warrant;

•  presenting the Committee’s conclusions in respect of the 

external auditors to the Board;

•  evaluating and providing commentary on the external 
auditors’ audit plans and scope of findings, identifying 
issues and reports, and approving non-audit services 
performed by the external auditor.

Members 
of the Committee

•  Jan Buné, Chairman
•  Sang Hun Kim
•  Jaco Van Der Merwe

Remuneration 
Committee

The Remuneration Committee is responsible for approving the 
terms of appointment and remuneration of the Group’s senior 
managers as well as for the approval of options or RSUs to be 
granted under incentive plans. 

The Remuneration Committee meets on an as-and-when-ap-
propriate basis.

Members 
of the Committee

•  Dmitry Grishin, Chairman
•  Charles Searle
•  Sang Hun Kim
•  Lev Khasis

2019Annual reportEmail & Portal

mentor
of the year

Vasily Romanov

MY.GAMES

mentor
of the year

Elena Grigorian

Internal control 
system in relation 
to the financial 
reporting process

Internal control is exercised by the Group's Board of Directors, 
executive bodies, officers and operational management. Their 
aim is to secure the achievement of goals set by the Company in 
the following areas:

•  the efficiency and effectiveness of the Group’s business 

activity;

•  the reliability and credibility of the Group’s reporting; and
•  compliance with the requirements of regulatory acts and 

the Group’s internal documents.

The following functions are performed by the Internal Audit 
Department: 

•  carrying out internal audits, reviews and other engage-

ments with respect to the Company’s subsidiaries;
•  assessing the effectiveness of the Company’s internal 

control system, including its subsidiaries, and proposing 
recommendations as a result of those assessments;

•  assessing the effectiveness of the risk management pro-
cess within the Group and proposing recommendations 
as a result of those assessments;

•  providing necessary consultations to the management of 
the Company and its subsidiaries on appropriate correc-
tive action plans flowing from internal audits.

Risk management 
system

Mail.ru Group is subject to certain risks that affect our ability to 
operate, serve our clients, and protect our assets. Controlling 
these risks through a formal programme is necessary for the 
well-being of Mail.ru Group. The Group is committed to identi-
fying and managing risk, in line with international best corporate 
governance practice. 

Effective and adequate risk management and internal control 
systems are crucial to the achievement of business strategies. 
To ensure the effectiveness and efficiency of both these sys-
tems the Group has adopted the “three lines of defence” model, 
which comprises day-to-day operations and management, risk 
management function and independent assurance. These lines 
are aimed at providing reasonable but not absolute insurance 
against material losses or failures to achieve strategic objectives. 

The existing risk management system operates as follows:

•  the Board of Directors has a responsibility to ensure that 
it has dealt with the governance of risk comprehensively;

•  the Board is also responsible for overseeing the risk ap-

petite, i.e. the level of risk the Group is willing and is ready 
to take; 

•  the CEO is accountable to the Board for the enter-

prise-wide management of risk;

•  management is responsible for assessing and managing 
the risks in accordance with approved plans and policies;

99

Annual report

2019Annual report•  the Risk Management Committee assists the manage-

ment in carrying out its responsibility for the governance 
of risk, reviews and approves risk management policy, 
risk map and register, risk assessments and mitigation 
activities; 

•  ensuring that an appropriate enterprise-wide risk manage-

ment system and process is in place with adequate and effec-
tive risk management processes that include strategy, ethics, 
operations, reporting, compliance, IT and sustainability;

•  the Audit Committee assists the Board in its responsibility 
for overseeing the risks, including financial reporting risks 
and internal financial controls, as well as fraud and IT risks 
as they relate to financial reporting; the overall adequacy 
and effectiveness of risk management;

•  internal audit provides assurance on the adequacy and 

effectiveness of the risk management process across the 
Group.

The Risk Management Committee comprises the principal op-
erating managers of the Group (the heads of principal business 
units) appointed by the CEO or his Deputy. The Risk Manage-
ment Committee is chaired by the Deputy CEO. Members of 
the Risk committee, taken as a whole, must comprise individuals 
with risk management skills and experience.

Corporate 
governance code

Mail.ru Group Limited, as a BVI incorporated limited company 
with a listing of Global Depositary Receipts on the Official List 
maintained by the UK Listing Authority, which are admitted to 
trading on the London Stock Exchange, is not subject to any 
corporate governance code, nor has it voluntarily decided to 
apply any corporate governance code.

However, the Company does apply corporate governance stan-
dards, including: the appointment of two Independent Direc-
tors to its Board of Directors; the appointment of Remuneration 
and Audit committees; and the periodic re-election of Directors. 
This goes beyond the requirements of national law. 

The Board of Directors has adopted various policies and char-
ters relating to the Company’s governing bodies. These include 
the Board Charter, Code of Ethics and Business Conduct, 
Directors’ Right to Access Information/Documents Policy, Legal 
Compliance Policy, Charter of the Audit Committee, Internal 
Audit Charter, Remuneration Committee Charter, Risk Com-
mittee Charter, Risk Management Policy, and the Trading Policy 
for Directors, Senior Managers and Employees. These are all 
followed by the Group in all material respects. 

Policies and other details of the Company’s corporate gover-
nance practices can be found at http://corp.mail.ru/en/inves-
tors/management/.

100

2019Annual reportmyTracker

team
of the year

Ilnar Borkhanov, Timur Voloshin, Yulia Guseynova, Alexander Bykov

Legal Department

team
of the year

Ekaterina Iatsenko, Dmitry Fedorov, Dmitry Babichev

Mail.ru Cloud Solutions

team
of the year

Leonid Anikin, Ilya Letunov, Dmitrii Lazarenko

risk 
management 

Summary

The Group has developed a risk management policy which 
covers the following major aspects: identification, mapping and 
analysis of the risks the Group faces, setting appropriate control 
frameworks, monitoring risks and ensuring that major risks are 
properly identified, assessed, reported, and adequately miti-
gated. Risk management procedures and systems are reviewed 
regularly. The Group, through its training and management 
standards and procedures, aims to maintain a disciplined and 
constructive control environment. The overall objective of risk 
management is to minimise risks to an acceptable level.

The Company’s Audit Committee has been established to 
oversee, among other things, how management monitors 
compliance with the Group’s risk management practices and 
procedures. Management regularly performs its assessment of 
the principal strategic, operational and compliance risks that 
the Group faces and has proper mitigation plans developed. 
Management defines the risk appetite – the acceptable levels 
of risk the Group is ready to tolerate in its operational activities, 
the maximum performance variability and loss exposures – with 
both qualitative and quantitative statements targeting param-
eters or acceptable boundaries when executing the business 
model for creating value to the Group’s stakeholders.

Further information on the risk management system can be 
found in the Corporate governance section on page 91.

We present below the major aspects of our financial risk man-
agement policies and objectives (see Note 23 to the financial 
statements for further details), as well as the principal operating 
risks and uncertainties faced by the Group.

Financial risk 
management

The Group’s operations include strategic operations and ven-
ture capital investments. Its financial risk management objec-
tives and policies for these operations are based on the signifi-
cant difference in the degree of risk tolerance between strategic 
and venture capital operations.

Financial risk arising from the Group’s strategic operations is 
managed through regular in-depth reviews of all operational 
segments and the day-to-day management of their financial 
and operating activities by key management personnel. In con-
trast, management of the financial risk arising from the Group’s 
venture capital activities is primarily based on regular reviews of 
the effect of the existing and prospective investees’ operating 
performance on their fair values, which serve as the foundation 
for the Group’s investment and divestment decisions as part of 
its venture capital operations.

The Group’s principal financial liabilities mainly comprise a 
contingent consideration liability and trade accounts payable. 
The main purposes of these financial liabilities are to finance the 
Group’s operations and, in the case of the contingent con-
sideration, a business acquisition. The Group has short-term 
receivables, short-term time deposits, cash and cash equiva-
lents and other current financial assets that arise directly from 
the Group’s operations. 

The Group also has a venture capital investment portfolio con-
sisting of equity investments in internet start-ups and smaller 
internet companies and derivative contracts over the equity of 
the Group’s venture capital investees.

104

2019Annual report 
Liquidity and financial 
resources 

Capital management 
policy 

The Group monitors the risk of a shortage of funds by using a 
liquidity planning tool.

The Group’s objective is to maintain a balance between conti-
nuity of funding and flexibility through the use of operating cash 
flows and bank overdrafts. The Group’s other financial liabilities 
are mostly represented by trade payables with maturity of less 
than one year.

Credit risk

Credit risk is the risk that a counterparty will not meet its obliga-
tions under a financial instrument or customer contract, leading 
to a financial loss.

The financial assets which potentially subject the Company and 
its subsidiaries and associates to credit risk consist principally of 
cash and cash equivalents, short-term time deposits, short-term 
receivables and convertible loans. The total of these account bal-
ances represents the Group’s maximum exposure to credit risk.

The Group places its cash and cash equivalents with highly rated 
financial institutions which are considered at the time of deposit 
to have minimal risk of default. The Group does not require collat-
eral or other security to support the financial instruments subject 
to credit risk. Accounts receivable from the two largest customers 
collectively represented 12% of the Group’s total trade receiv-
ables as of 31 December, 2019 and 12% as of 31 December, 2018. 
No customer accounted for more than 10% of revenue in 2019 or 
2018. The Group provides credit payment terms to its customers 
in accordance with market practices and based on thorough 
review of the customer’s profile and creditworthiness. Although 
collection of receivables could be influenced by economic fac-
tors, management believes that there is no significant risk of loss 
beyond the allowance already recorded.

For the purpose of the Group’s capital management, capital in-
cludes issued capital, share premium and all other equity reserves 
attributable to the equity holders of the parent. The primary 
objective of the Group’s capital management is to maximise 
shareholder value. The Group manages its capital structure and 
makes adjustments in light of changes in economic conditions.

Market risk 

Market risk is the risk that the fair value of future cash flows of a 
financial instrument will fluctuate because of changes in market 
prices. The market risks the Group is exposed to comprise 
two types of risk: currency risk (Note 23.6) and equity risk. The 
Group’s financial instruments affected by market risk include 
payables, cash and cash equivalents, short-term time depos-
its, financial investments in associates and derivative financial 
instruments. The Group’s equity risk arises from uncertainties 
about the future values of investments in unlisted securities.

Foreign 
currency risk 

The functional currency of the Company and majority of its 
subsidiaries and associates is the Russian ruble. The Group has, 
however, monetary assets and liabilities which are denominated 
in other currencies, and changes in exchange rates can result in 
gains or losses. In 2019, the Group recorded a loss of RUB 980m 
(2018: a gain of RUB 796m). 

Credit lines 
and covenant risk

The Group does not believe it has a significant cash flow risk 
that will affect the assessment of its assets, liabilities, finan-
cial position and performance. The Group has opened loan 
facilities with major Russian banks which subject it to certain 
financial and non-financial covenants. A failure to comply with 
those covenants may give the non-breaching party the right 
to impose fines and perform other actions as agreed by the 
contracts.

105

2019Annual reportBusiness risks
Technological changes 
and development

The internet industry is characterised by constant and rapid 
change in technology, consumer preferences, the nature of 
services offered and business models. A failure to innovate, to 
provide popular products and services or to react quickly to 
changes in the market could affect the popularity of the Group’s 
sites and, in turn, could affect advertising revenue. If we are 
unable to respond effectively to change and to continue to offer 
attractive and innovative products to our users, the popularity 
of our websites and services may decline, which could adversely 
affect our business in a number of ways, including through lower 
revenues from advertising and IVAS.

Quality products for 
expansion to new 
markets

The Group aims to continue its expansion to foreign markets 
in Europe and the U.S. by offering innovative and competitive 
products to audiences. Should we fail to ensure a sufficient 
supply of high-quality game titles, mail services and social net-
work features for our users, we may face a decline in respective 
audiences and, subsequently, revenues. 

Mobile distribution

As we distribute our mobile products primarily via two app stores, 
we are dependent on the interoperability of our products with 
two major operating systems which we do not own or otherwise 
control – iOS and Android. If Google Play or Apple's App Store 
alter their search mechanisms or otherwise give preferential 
treatment to competing apps, we may face a decrease in ratings 
for our products and, subsequently, changes in mobile market 
shares.

106

Mobile technology 
development

The use of mobile devices to access internet services is growing 
every year. Mobile device monetisation may not catch up with 
desktop monetisation rates. Manufacturers may introduce their 
own standards and technical requirements for their devices, which 
may adversely affect the performance and usability of our services 
and products on these devices. If we fail to successfully develop or 
use new mobile technologies or adapt in a cost-effective and timely 
manner to changing industry standards or user preferences, whether 
due to legal, financial or technical reasons, our financial results could 
be adversely affected. An inability to develop products and services 
which are compatible with new mobile devices could result in a failure 
to capture a significant share of an increasingly important market.

Ad-blocking 
technologies

We earn a significant portion of our revenues from displaying 
advertisements on our websites. Some users install ad-block-
ing technologies provided by third-party developers on their 
browsers. Should this practice become more popular and effec-
tive, we may face a decrease in our advertising revenues 

Advertising market

Advertisers’ spending depends on the overall economic situation 
in Russia and could be negatively affected by a recession or other 
economic factors. Advertisers may also re-distribute their budgets to 
other channels, such as TV, should the latter offer favourable terms or 
additional inventory. Such a decrease in online advertising expendi-
ture due to any of these factors may negatively affect our revenue.

Underlying markets

If penetration rates for the internet, spending on advertising and 
IVAS in Russia do not increase, our ability to increase revenue 
could be significantly and adversely affected.

2019Annual reportCompetition 

The development by domestic and large international internet 
companies of products which compete with the services pro-
vided by the Group could decrease the Group’s user base and 
make it less attractive to advertisers.

Increased competition could result in a reduction in the number 
of users who buy the Group’s Community IVAS – including 
games – which, in turn, would result in lower revenue and net 
income. Similarly, the Group may be required to spend addi-
tional resources to promote or improve its services in order to 
compete effectively, which could require additional capital or 
adversely affect the Group’s profitability.

Delays in launch 
of new game titles

We could face delays in the launch of new game titles due to 
insufficient staffing and/or failures from third party develop-
ers. Delays in launch time may disappoint users and lead to a 
loss of potential audience and revenue and/or result in high-
er-than-expected development spending.

Unsuccessful 
game titles

User expectations regarding the quality, performance and 
gameplay of MMOs are high, though even the most successful 
titles remain in high demand only for a limited period of time, 
unless refreshed or otherwise enhanced with additional content. 
In order to remain competitive and attractive to our users we 
must constantly develop new products or enhance existing ones. 
There is a risk that the major new MMO titles may fail to gain 
traction with users, which would lead to the underperformance of 
the online games business and lower-than-expected revenues. 
Mobile games could also be unsuccessful as they may fail to 
achieve the required profitability targets due to the high cost of 
marketing and revenue share payable to mobile platforms.

Investments 
and acquisitions 

Investments in and acquisitions of other entities are an import-
ant part of our overall strategy. We have invested in a number 
of diverse businesses over the last few years. We expect to 
continue to consider various businesses, technologies, services 
and products as potential investment targets for our develop-
ment strategy and use of capital. We may face difficulties in 
integrating these diverse corporate cultures, technologies, busi-
ness models, employees, internal controls, financial reporting, 
and other policies and procedures into our existing business 
processes in an effective and efficient manner. We may also 
encounter difficulties with those investments in relation to their 
underperformance relative to our initial expectations or acqui-
sition price, or we may incur unexpected expenses pertaining to 
these integrations. 

Joint ventures

To pursue our strategic development goals we have entered 
into several joint venture agreements with third parties in the 
online-to-offline (O2O) segment. These transactions could 
have a significant impact on our financial position and results. 
We do not exercise sole control over such entities, as share-
holders’ agreements provide certain contractual and manage-
ment rights to our partners. 

Failure to successfully develop such new businesses and to oper-
ate them in a sustainable and efficient manner or a failure to reap 
the anticipated benefits of our investments could cause us to 
face unanticipated liabilities and harm our overall financial results. 

Personnel

As competition in Russia’s internet industry increases, our busi-
ness and operations could be adversely affected by difficulties 
in hiring, motivating and retaining highly skilled people. Our 
performance and future success depend on the talents and 
efforts of a large number of highly skilled individuals within the 
Group. We will need to continue to identify, hire, develop, mo-
tivate and retain highly skilled personnel for all areas of our or-
ganisation, including those with programming skills in rare lan-
guages. Competition in the internet industry, and in particular in 
Russia, for suitably qualified employees is high. As this compe-
tition in Russia increases, and in particular if larger multinational 

107

2019Annual reportinternet companies focus their attention on the Russian-speak-
ing market, it may be more difficult for us to motivate, retain and 
hire highly skilled personnel. If we do not succeed in retaining 
or motivating existing personnel or attracting additional highly 
skilled personnel, there may be a significant and adverse effect 
upon our business and operational results. 

Our future success depends heavily upon the continuing 
services of our senior management team, and a failure to retain 
these personnel could have a significant adverse effect on our 
business.

In addition, even if sufficient numbers of highly skilled personnel 
can be retained, salaries may rise significantly due to competi-
tion within the internet industry in Russia, increasing our costs. 
This could have a significant adverse effect on our business, 
operational results and financial condition.

Infrastructure 
and capacity 

If the infrastructure in Russia is not able to support increased 
demand, the Group’s services could be interrupted or its 
systems damaged. A reduction in the availability of third-par-
ty providers of network and server capacity could limit the 
Group’s ability to offer certain services or to expand. Recent 
coronavirus or other similar outbreaks or adverse public health 
developments, may lead to our operations, and those of our 
customers and suppliers, facing delays or disruptions, such as 
difficulty obtaining equipment and its components, and/or the 
temporary suspension of operations. Network or power failures 
could result in the loss of data and in a reduction in the number 
of users, which could have a significant effect on the Group’s 
business, operational results and financial condition.

Cyber security

Hackers and groups of hackers may create malicious software 
(malware) to pursue their own criminal interests. These cyber 
criminals create Trojan programs and computer viruses, including 
adware and ransomware, which are becoming more and more so-

phisticated and numerous, aimed at stealing sensitive information 
or otherwise harming users and their data. Although we believe 
we have processes and systems in place to protect the data we 
possess, no measures can ensure absolute security and prevention 
of data loss, as our industry is especially prone to cyber threats.

Should hackers target the Group's customer databases or 
online gamers' personal data, and we fail to appropriately and 
rapidly defend our servers, we may face serious reputational 
losses and significant financial effects. 

Private information 

To become registered on the website operated by the Group, 
users have to input their personal data, which is then protected 
by the Group from access by third parties. We collect, store and 
process large amounts of data, which include personal informa-
tion, payment details and content, on a daily basis. Should such 
data become available to third parties as a result of hacker at-
tacks, the Group may become party to litigations from its users. 

Intellectual property 
rights 

The Group may be subject to infringement claims from third 
parties in the future resulting from the technology and intellec-
tual property used in the provision and marketing of its services. 
If the Group is found liable for infringement, it may be required 
to pay significant damages, and if it is unable to license or devel-
op non-infringing technology in good time, it may be unable to 
continue offering the affected services without risk of liability.

Similarly, third parties may obtain and use the Group’s intellec-
tual property without authorisation. The validity, application, 
enforceability and scope of protection of intellectual property 
rights for many internet-related activities are uncertain and 
still evolving, which may make it more difficult for the Group to 
protect its intellectual property. This could have a significant 
effect on its business, operational results and financial condi-
tion. The Group and its associates have been subject to such 
proceedings in the past. Although none of them was individually 
significant, similar potential claims may potentially subject the 
Group to significant losses in the future, which currently cannot 
be reliably estimated.

108

2019Annual reportPolitical, economic 
and social risks
Political instability 
in Russia

Political instability or changes and inconsistencies in govern-
ment or in economic policy could adversely affect our business 
and the value of investments in GDRs. The parliament may 
adopt and government officials may apply politically motivated 
or ambiguous legislative acts that would have an unpredictable 
adverse effect on our business.

Economic and military 
conflicts

The involvement of the Russian Federation in any economic and 
military conflicts could negatively affect the Group’s operational 
results and business prospects.

Economic instability 
in Russia

Mail.ru Group Limited is registered in the BVI with the Com-
pany’s principal office in the Republic of Cyprus, whereas the 
operating business of the Company’s subsidiaries is mostly in 
Russia. As an emerging market, Russia is generally more vulner-
able to economic instability, market downturns and economic 
slowdowns elsewhere in the world than more developed coun-
tries. Such risks, whether actual or perceived, may negatively 
affect investors’ intentions and willingness to invest money in 
the Russian economy. 

In 2018-2019 the continued economic sanctions imposed on 
certain Russian companies, sectors and government officials 
by the U.S., EU and certain other countries over the conflict in 
Ukraine also added significant uncertainty to the investment cli-
mate and overall economic situation. This may create difficulties 
for the Russian economy to properly develop, obtain sufficient 
liquidity, avoid volatility, and for foreign investors to pursue 
confidence and expect returns on investments. 

109

First identified in December 2019, the coronavirus outbreak has 
affected countries, industries, businesses, families and individ-
uals. In light of the rapid spread and unpredictable duration of 
the COVID-19 pandemic, its broader implications on our oper-
ating and financial performance remain uncertain. We believe 
the potential positive impact of COVID-19 on our services may 
be balanced out by the macroeconomic instability caused by 
the volatility in the oil market and the weakness of the Russian 
ruble. 

Our operating and financial performance may be adversely 
affected, since we may be unable to run our business activities 
as usual for an indefinite period of time. 

The global adverse impact caused by the rapid spread of 
COVID-19 in the form of disruption to financial markets and 
recession may materially affect our liquidity and the value of our 
shares.

Given the unpredictable nature of future events, which will de-
fine the extent of the impact of COVID-19, our business may be 
materially affected if we are not able to respond to the situation 
promptly. 

Management believes it is taking appropriate measures to 
support the sustainability of the Group’s business in the current 
circumstances of a global pandemic, however, its consequences 
are currently hard to predict.

Inflation

High inflation rates could increase our costs, and there can be 
no assurance that we will be able to maintain or increase our 
margins.

2019Annual reportLegislative 
and legal risks
Regulation

The Group is subject to various specific Russian legislation, such 
as recent laws on piracy, extremism, internet blacklisting, news 
aggregation services, and the identification of users of messag-
ing apps, as well as regulations on goods and services aggrega-
tors, etc. 

Certain of the Group’s assets are subject to the laws of 
non-Russian jurisdictions. 

Our failure or the failure of our third party providers to accu-
rately comply with applicable laws and regulations could create 
liability for us, result in adverse publicity, or otherwise have a 
significant adverse effect on our business, operational results 
and financial condition, including the blocking of our assets.

Legal proceedings

The Group has been and continues to be the subject of legal 
proceedings and adjudications from time to time, none of which 
has had, individually or in aggregate, a significant adverse im-
pact on the Group. Management believes that the resolution of 
all current and potential legal matters will not have a significant 
impact on the Group’s financial position or operational results.

Taxation 

Russian tax, currency and customs legislation is subject to vary-
ing interpretations and changes, which can occur frequently. 
Management's interpretation of such legislation as applied to 
the transactions and activity of the Group may be challenged 
by the Russian tax authorities. Current practice within the 
Russian Federation suggests that the tax authorities are taking 
a more assertive position in their interpretation of legislation 
and assessments and as a result, it is possible that transactions 
and activities that have not been challenged in the past may 
be challenged. As such, significant additional taxes, penalties 
and interest may be assessed. Fiscal periods remain open to 
review by the authorities in respect of taxes for three calendar 
years preceding the year of review. Under certain circumstances 
reviews may cover longer periods. 

110

The Group’s management believes that its interpretation of 
the relevant legislation is appropriate and is in accordance with 
current industry practice and that the Group’s tax, currency 
and customs positions will be sustained. However, the interpre-
tations of the relevant authorities could differ and the effect 
of additional taxes, fines and penalties on these consolidated 
financial statements, if the authorities were successful in enforc-
ing their different interpretations, could be significant.

The Russian Federation is actively considering measures that 
may be taken in order to prevent tax evasion, such as limiting 
the use of low tax jurisdictions and aggressive tax planning 
structures. Initiatives incorporated into Russian law and effec-
tive from 2015 include the concept of beneficial ownership, 
regulations relating to the tax residency of legal entities and 
the introduction of “controlled foreign companies” rules. The 
Russian tax authorities now pay more careful attention to any 
structure that contains a foreign element. They now have more 
instruments allowing them to identify risks, collect relevant 
tax information and impose taxes than ever before, including 
international information exchange under double tax treaty 
provisions and/or automatic international exchange (in effect 
from 2018 for Russia). In addition, in 2017 Russia enacted Article 
54.1 of the Tax Code, on the basis of which the Russian tax 
authorities disallow both VAT and tax deductions on profits for 
payments made to bad faith suppliers. 

No assurance can currently be given as to how the above legis-
lative changes will be interpreted by the Russian tax authorities 
and the potential impact this could have upon the Group. The 
Group may be subject to additional tax liabilities as a result of 
such changes being applied to transactions carried out by the 
Group, which could have a significant adverse effect on the 
Group’s business, financial condition and operational results.

Modifications of the Group’s legal structure carried out from 
time to time may result in additional taxes, interest, and penal-
ties in various jurisdictions. Any such taxes or penalties caused 
by the Group’s structure or its modifications could have a 
significant adverse effect on the Group’s business, operational 
results, financial condition or prospects.

2019Annual reportEmail & Portal

intern
of the year

Evgenia Barsukova

Operation Department 
Predictive analytics team

intern
of the year

Ivan Mazharov

board and 
management 
remuneration 

The Remuneration Committee is responsible for approving the 
remuneration of the Directors and senior managers of the Group. 
It is also charged with reviewing and approving general policy re-
lating to the Group’s strategic compensation and the approval of 
grants under the incentive schemes. 

Further information on the Remuneration Committee can be 
found in the Corporate Governance section on page 96. 

Interests of members of our Board of 
Directors and our employees 

Certain members of our Board of Directors have beneficial own-
ership interests in our Global Depositary Receipts. The table 
below includes information on their ownership. It also highlights 
options and RSUs over Ordinary Shares of the Company held, 
directly or indirectly, by each Director as of the date hereof.

The aggregate beneficial interest in the Company (excluding 
options granted over Ordinary Shares) held by senior managers 
and employees of the Group (including Matthew Hammond) as 
of the publication date is about 1.5%.

113

2019Annual reportDirectors of the Company approved New Terms for the 2015 
Restricted Stock Unit Plan (the “2017 RSU Plan”), setting out 
that RSU vesting shall generally be conditional on the meeting 
of certain performance KPIs. In December 2018, an additional 
extension of the 2017 RSU Plan for 2,000,000 RSUs and the 
acquisition of the required quantity of GDRs on the market 
were approved. There was no further extension of the Plan in 
2019.

At the beginning of 2019, the Group announced that in order to 
meet its ongoing commitments, the Mail.ru Employee Benefit 
Trust would acquire up to 1.8m GDRs on the market over the 
next 18 months. As of the date hereof, 572,437 GDRs have been 
acquired at an average price of USD 23.85 per GDR, making a 
total amount of USD 13,651,922.76.

A new KPI and bonus payment structure was approved by 
the Remuneration Committee in February 2020. In the 2020 
financial year, the Group is adopting a new KPI system with a 
number of weighted KPI parameters based around financial 
performance, key engagement metrics and the wider Group 
strategy. The aim is to align the operating performance of all 
the key employees with the 2020-2023 strategy of the Group 
as well as minority interests through a focus on meeting set 
financial targets, while growing the Group’s audience reach and 
broadening synergies within the Group as part of its ongoing 
ecosystem development. 

Incentive 
scheme

In November 2010, the Board of Directors of the Company 
adopted an equity-based long-term incentive scheme. Under 
the scheme, the Board, or its Remuneration Committee, is au-
thorised to grant options to acquire Ordinary Shares to a broad 
base of employees, consultants and Directors. This can be direct 
or through an employee benefit trust or vehicles controlled by 
such persons. 

The 2010 Option Plan comprised options over an aggregate of 
10,706,403 Ordinary Shares. On the IPO date, the Company 
assigned options for 6,423,842 Ordinary Shares to the Mail.ru 
Employee Benefit Trust with an exercise price equal to the IPO 
price of USD 27.70, which was reduced by USD 3.80 on 17 Au-
gust, 2012 and then by USD 4.30 on 20 March, 2013, resulting in 
an exercise price of USD 19.60. As of the date hereof, 755,755 of 
these options remain allocated, all of which are vested. Except 
for the options allocated for the benefit of the Directors, the 
options have generally a four-year vesting schedule. Options al-
located for the benefit of the Directors have a two-year vesting 
schedule and are fully vested.

Subsequently, in December 2011 the Company assigned 
options for 4,282,561 Ordinary Shares to the Mail.ru Employee 
Benefit Trust with an exercise price equal to the then-current 
market price of USD 25.60, which was reduced by USD 3.80 on 
17 August, 2012 and then by USD 4.30 on 20 March, 2013, re-
sulting in the exercise price of USD 17.50. As of the date hereof, 
788,917 of these options remain allocated, 493,917 of which are 
vested. The options have generally a four-year vesting schedule.

In March 2015, the Company’s shareholders approved the 
issue of up to 10,977,971 Ordinary Shares to the Mail.ru Employ-
ee Benefit Trust to establish an incentive plan for employees, 
directors, offices and consultants of the Group, to be known 
as the 2015 Restricted Stock Unit Plan. As of the date hereof, 
3,845,420 RSUs remain allocated, 782,950 of which are vested. 
The RSUs generally have a four-year vesting schedule. On 23 
November, 2017 the Remuneration Committee of the Board of 

114

2019Annual reportCompensation
Directors 
of the Company

Key Management 
of the Group

The total cash remuneration of the members of the Board of 
Directors (each a “Director” and collectively, “Directors”) of 
the Company amounted to RUB 107 m for the year ended 31 
December, 2019. In 2019, no RSUs from the 2017 RSU Plan were 
granted to Directors in their capacity as Directors. During the 
year ended 31 December, 2019, Directors did not forfeit any 
options or RSUs and exercised a combined 2,500 options and 
RSUs granted to them in their capacity as Directors. The corre-
sponding share-based payment expense was a negative RUB 
31m for the year ended 31 December, 2019.

The total cash remuneration of the key management of the 
Group (excluding Directors) amounted to RUB 843 m for the 
year ended 31 December, 2019. In addition to the cash remu-
neration for the year ended 31 December, 2019, key executive 
employees of the Group were granted 1,280,000 RSUs from 
the 2017 RSU Plan in 2019. During the year ended 31 Decem-
ber, 2019, the Group’s key management (excluding Directors) 
did not forfeit any options or RSUs and exercised a combined 
1,268,750 RSUs and options over the Company’s shares. The 
corresponding share-based payment expense amounted to 
RUB 583m for the year ended 31 December, 2019.

Class A shares 
(direct and indirect)

Ordinary shares/GDRs 
(direct and indirect)

Total % of the 
Company’s issued 
share capital 
represented by 
outstanding shares

Outstanding options 
and RSUs over 
Ordinary Shares **

Dmitry Grishin

Lev Khasis

Uliana Antonova

Dmitry Sergeev

Sang Hun Kim

Charles Searle*

Jaco Van Der Merwe

Mark Remon Sorour*

Vladimir Gabrielyan

Jan Buné

-

-

-

-

-

-

-

-

-

-

2,300,792

1.04%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

10,000

-

-

-

-

1,600

0.0007%

5,000

* 

 107,064 options granted to the Directors nominated by Prosus were assigned 
to the shareholder that nominated these Directors. 

**  Granted to Directors in their capacity as Directors

115

2019Annual reportresponsibility 
statement

We confirm that, to the best of our knowledge: 

•  The consolidated financial statements, prepared in accordance with IFRS, give a true and fair view of the assets, liabilities, 
financial position and profit and loss of the Company and the undertakings included in the consolidation taken as a whole. 
•  This annual report includes a fair review of the development and performance of the business and the position of the Compa-
ny and the undertakings included in the consolidation, taken as a whole, together with a description of the principal risks and 
uncertainties that they face. 

By order of the Board

Matthew Hammond
Managing Director, Chief Financial Officer
Mail.ru Group Limited
22 April 2020

116

2019Annual report2019

financial 
statements

2019

117

Annual report

MMaaiill..rruu  GGrroouupp  LLiimmiitteedd  

Consolidated Financial Statements 

For the year ended December 31, 2019 

118

2019Annual report 
 
 
Contents

Independent Auditor' s Report 

...................................................................................................................................................................................…120

Consolidated Financial Statements:
Consolidated Statement of Financial Position ............................................................................................................................................................123
Consolidated Statement of Comprehensive Income ................................................................................................................................................124
Consolidated Statement of Cash Flows ........................................................................................................................................................................125
Consolidated Statement of Changes in Equity ............................................................................................................................................................126
Notes to Consolidated Financial Statements ...............................................................................................................................................................128 

119

2019Annual report120

2019Annual report121

2019Annual report122

2019Annual reportConsolidated Statement of Financial Position 
As of December 31, 2019 
(in millions of Russian Roubles) 

ASSETS 
Non-current assets 
Investments in equity accounted associates and joint ventures 
Goodwill 
Right-of-use assets 
Other intangible assets 
Property and equipment 
Financial assets at fair value through profit or loss 
Deferred income tax assets 
Long-term loans receivable 
Other non-current assets 

Total non-current assets 

Current assets 
Trade accounts receivable 
Prepaid expenses and advances to suppliers 
Financial assets at fair value through profit or loss 
Loans receivable 
Other current assets 
Cash and cash equivalents 

Assets held for sale 

Total current assets 

Total assets 

EQUITY AND LIABILITIES 
Equity attributable to equity holders of the parent 
Issued capital 
Share premium 
Treasury shares 
Retained earnings 
Accumulated other comprehensive income/(loss) 

Total equity attributable to equity holders of the parent 
Non-controlling interests 

Total equity 

Non-current liabilities 
Deferred income tax liabilities 
Deferred revenue 
Non-current lease liabilities 
Long-term interest-bearing loans and borrowings 

Total non-current liabilities 

Current liabilities 
Trade accounts payable 
Income tax payable 
VAT and other taxes payable 
Deferred revenue and customer advances 
Short-term portion of long-term interest-bearing loans 
Current lease liabilities 
Other payables, accrued expenses and contingent consideration liabilities 
Liabilities directly associated with assets held for sale 

Total current liabilities 

Total liabilities 

Total equity and liabilities 

Mail.Ru Group 2019 Results 

123

Notes 

10 
11, 7 
2.2 
7 
8 
22 
18 
22 
15 

12 

22 
22 

13 

6.2 

14 

18 
4.2, 17 
2.2, 23.2 
22.3, 23.2 

23.2 

4.2, 17 
22.3, 23.3 
2.2, 23.2 
16, 23.2 
6.2 

As at 
December 31,  
2019 

As at 
December 31,  
2018 

49,834 
140,665 
4,942 
19,526 
8,330 
1,749 
1,774 
286 
115 

227,221 

12,288 
978 
90 
655 
1,367 
9,782 

2,334 

27,494 

254,715 

60,286 
(1,152) 
125,351 
170 

184,655 
809 

185,464 

2,181 
1,737 
1,568 
19,474 

24,960 

7,863 
481 
1,939 
10,920 
4,044 
3,153 
15,348 
543 

44,291 

69,251 

254,715 

2,816 
140,446 
– 
20,759 
7,050 
2,015 
4,793 
110 
1,574 

179,563 

9,916 
1,123 
1,072 
35 
1,318 
11,723 

32 

25,219 

204,782 

– 
58,482 
(286) 
106,685 
(165) 

164,716 
259 

164,975 

2,405 
12,397 
– 
– 

14,802 

8,263 
893 
1,430 
8,809 
– 
– 
5,610 
– 

25,005 

39,807 

204,782 

6 

2019Annual report  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Comprehensive Income 
For the year ended December 31, 2019 
(in millions of Russian Roubles) 

Online advertising 
MMO games 
Community IVAS 
Other revenue 

Total revenue 

Net (loss)/gain on venture capital investments 

Personnel expenses 
Office rent and maintenance 
Agent/partner fees 
Marketing expenses 
Server hosting expenses 
Professional services 
Other operating expenses 

Total operating expenses  

EBITDA 

Depreciation and amortisation 
Impairment of intangible assets 
Share of loss of equity accounted associates and joint ventures 
Finance income 
Finance expenses 
Other non-operating loss 
Gain on joint ventures formation  
Loss on fair value remeasurement of assets held for sale 
Net loss on derivative financial assets and liabilities at fair value through profit or loss  
Reversal of impairment/(impairment) of equity accounted associates 
Net gain on disposal of intangible assets 
Net gain on disposal of shares in subsidiaries 
Gain on remeasurement of previously held interest in equity accounted associates 
Net foreign exchange (loss)/gain 

Profit/(loss) before income tax expense 
Income tax expense 

Net profit/(loss) 

Attributable to: 

Equity holders of the parent 
Non-controlling interests 

Notes 

22 

2.2, 7, 8 
7 
10 

6.9, 6.10 
6.2 
22 
10 
15 

18 

Other comprehensive income/(loss) that may be reclassified to profit or loss in 

subsequent periods 

Exchange differences on translation of foreign operations: 

Differences arising during the year 

Total other comprehensive income/(loss) net of tax effect of 0 

Total comprehensive income/(loss), net of tax 

Attributable to: 

Equity holders of the parent 
Non-controlling interests 
Earnings/(loss) per share, in RUR: 

Basic earnings/(loss) per share attributable to ordinary equity holders of the parent 
Diluted earnings/(loss) per share attributable to ordinary equity holders of the parent 

19 

2019 

36,571 
36,417 
15,763 
7,480 

96,231 

(139) 

(21,507) 
(246) 
(25,030) 
(16,422) 
(675) 
(785) 
(3,371) 

(68,036) 

28,056 

(12,771) 
(659) 
(1,691) 
585 
(1,459) 
(182) 
15,855 
(4,519) 
(758) 
60 
418 
– 
324 
(980) 

22,279 
(3,428) 

18,851 

18,686 
165 

335 

335 

19,186 

19,021 
165 

86 
85 

2018 

31,970 
15,728 
13,890 
4,517 

66,105 

26 

(22,698) 
(2,528) 
(16,404) 
(15,583) 
(1,966) 
(587) 
(2,815) 

(62,581) 

3,550 

(9,665) 
(1,711) 
(497) 
545 
(17) 
(12) 
– 
– 
(516) 
(37) 
– 
47 
– 
796 

(7,517) 
(546) 

(8,063) 

(7,991) 
(72) 

(293) 

(293) 

(8,356) 

(8,284) 
(72) 

(37) 
n/a 

Mail.Ru Group 2019 Results 

124

7 

2019Annual report  
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Cash Flows  
For the year ended December 31, 2019 
(in millions of Russian Roubles) 

Cash flows from operating activities 
Profit/(loss) before income tax  
Adjustments to reconcile profit/(loss) before income tax to cash flows: 
Depreciation and amortisation 
Impairment losses on financial assets at amortized cost 
Net loss/(gain) on venture capital investments 
Net loss on financial assets and liabilities at fair value through profit or loss  
Gain on joint ventures formation 
Loss on fair value remeasurement of assets held for sale 
Net gain on disposal of subsidiaries 
Net gain on disposal of intangible assets 
Loss on disposal of property and equipment and intangible assets  
Gain on remeasurement of previously held interest in equity accounted associate 
Finance income 
Finance expenses 
Dividend revenue from venture capital investments 
Share of loss of equity accounted associates 
(Reversal of impairment) / impairment of equity accounted associates  
Impairment of intangible assets 
Net foreign exchange loss/(gain) 
Share-based payment expense 
Other non-cash items 
Change in operating assets and liabilities: 
Increase in accounts receivable 
(Increase)/decrease in prepaid expenses and advances to suppliers 
Decrease/(increase) in inventories and other assets 
(Decrease)/increase in accounts payable and accrued expenses 
Decrease/(increase) in non-current prepaid expenses and advances 
(Decrease)/increase in deferred revenue and customer advances 
Increase in financial assets at fair value through profit or loss 
Increase in financial liabilities at fair value through profit or loss 

Operating cash flows before interest, income taxes and contingent consideration 

settlement 

Dividends received from venture capital investments 
Settlement of contingent consideration of business combination 
Interest received 
Interest paid 
Income tax paid  

Net cash provided by operating activities  

Cash flows from investing activities 
Cash paid for property and equipment 
Cash paid for intangible assets 
Dividends received from equity accounted associates 
Loans issued 
Loans collected 
Cash paid for acquisitions of subsidiaries, net of cash acquired  
Settlement of initial fair value of the contingent consideration at acquisition date 
Proceeds from disposal of subsidiaries, net of cash disposed 
Cash paid for investments in equity accounted associates and joint ventures 

Net cash provided by investing activities 

Cash flows from financing activities 
Payment of lease liabilities 
Loans received, net of bank commission 
Cash paid for treasury shares 

Net cash used in financing activities  

Net decrease in cash and cash equivalents  
Effect of exchange differences on cash balances 
Cash and cash equivalents at the beginning of the period 
Change in cash related to asset held for sale 

Cash and cash equivalents at the end of the period 

Mail.Ru Group 2019 Results 

125

Notes 

2019 

2018 

22,279 

(7,517) 

22 
22 
6.9, 6.10 
6.2 

7 

10 
10 
7 

22 
22 

6.2, 16, 22 

6 
6.2, 16, 22 

6 

2.2 
22.4 
14 

12,771 
301 
139 
758 
(15,855) 
4,519 
– 
(418) 
– 
(324) 
(585) 
1,459 
(18) 
1,691 
(60) 
659 
980 
1,742 
16 

(3,566) 
(406) 
1,340 
(2,818) 
67 
(8,065) 
(1,820) 
3,652 

18,438 

7 
(688) 
493 
(1,459) 
(3,871) 

12,920 

(4,688) 
(3,697) 
71 
(790) 
1,903 
(9,361) 
(1,132) 
– 
(15,687) 

(33,381) 

(3,493) 
23,383 
(896) 

18,994 

(1,467) 
(431) 
11,723 
(43) 

9,782 

9,665 
164 
(26) 
516 
– 
– 
(47) 
– 
15 
– 
(545) 
17 
(29) 
497 
37 
1,711 
(796) 
6,732 
30 

(2,934) 
604 
(314) 
1,592 
(217) 
7,588 
(3,081) 
1,225 

14,887 

28 
– 
561 
(13) 
(2,981) 

12,482 

(4,492) 
(2,156) 
40 
(83) 
– 
(8,031) 
– 
(20) 
(1,960) 

(16,702) 

– 
– 
– 

– 

(4,220) 
572 
15,371 
– 

11,723 

8 

2019Annual report  
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity 
For the year ended December 31, 2018 
(in millions of Russian Roubles) 

Balance at January 1, 2018 

Loss for the year 
Other comprehensive loss: 
Foreign currency translation 

Total other comprehensive loss 

Total comprehensive loss 

Share-based payment transactions 
Exercise of RSUs and options over the 

shares of the Company 

Acquisition of treasury shares (Note 14) 
Effect of disposal of subsidiary 

Share capital 

Number of shares 
issued and outstanding 

212,424,794 

– 

– 

– 

– 

– 

3,545,128 
– 
– 

Balance at December 31, 2018 

215,969,922 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 

Amount 

Share premium 

Treasury shares 

Retained earnings 

Foreign currency 
translation reserve 

51,722 

(444) 

114,676 

– 

– 

– 

– 

6,918 

(158) 
– 
– 

– 

– 

– 

– 

– 

158 
– 
– 

(7,991) 

– 

– 

(7,991) 

– 

– 
– 
– 

128 

– 

(293) 

(293) 

(293) 

– 

– 
– 
– 

Total equity 
attributable to equity 
holders of the parent 

166,082 

(7,991) 
– 
(293) 

(293) 

(8,284) 

6,918 

– 
– 
– 

Non-controlling 
interests 

84 

(72) 

– 

– 

(72) 

– 

– 
269 
(22) 

259 

Total equity 

166,166 

(8,063) 
– 
(293) 

(293) 

(8,356) 

6,918 

– 
269 
(22) 

164,975 

58,482 

(286) 

106,685 

(165) 

164,716 

Mail.Ru Group 2019 Results 

126

9 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity  
For the year ended December 31, 2019 
(in millions of Russian Roubles) 

Balance at January 1, 2019 

Share capital 

Number of shares 
issued and outstanding 

215,969,922 

Impact of IFRS 16 adoption (Note 2.2) 

– 

Adjusted balance at January 1, 2019 

215,969,922 

Profit for the year 
Other comprehensive income: 
Foreign currency translation 

Total other comprehensive income 

Total comprehensive income 

Share-based payment transactions 
Exercise of RSUs and options over the 

shares of the Company 

Acquisitions of treasury shares (Note 14) 
Acquisitions of non-controlling interests in 

business combinations (Note 6) 

Effect of disposal of subsidiary 

– 

– 

– 

– 

– 

1,786,831 
(572,437) 

– 
– 

Balance at December 31, 2019 

217,184,316 

Amount 

Share premium 

Treasury shares 

Retained earnings 

Foreign currency 
translation reserve 

Total equity 
attributable to equity 
holders of the parent 

Non-controlling 
interests 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 
– 

– 

58,482 

– 

58,482 

– 

– 

– 

– 

1,826 

(30) 
– 

– 
8 

(286) 

106,685 

(165) 

164,716 

– 

(20) 

– 

(20) 

(286) 

106,665 

(165) 

164,696 

– 

– 

– 

– 

– 

30 
(896) 

– 
– 

18,686 

– 

– 

18,686 

– 

– 
– 

– 
– 

– 

335 

335 

335 

– 

– 
– 

– 
– 

18,686 
– 
335 

335 

19,021 

1,826 

– 
(896) 

– 
8 

60,286 

(1,152) 

125,351 

170 

184,655 

259 

– 

259 

165 

– 

– 

165 

– 

– 
– 

385 
– 

809 

Mail.Ru Group 2019 Results 

127

Total equity 

164,975 

(20) 

164,955 

18,851 

335 

335 

19,186 

1,826 

– 
(896) 

385 
8 

185,464 

10 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements  
For the year ended December 31, 2019 
(in millions of Russian Roubles) 

1 

Corporate information and description of business 

These consolidated financial statements of Mail.ru Group Limited (hereinafter “the Company”) and its subsidiaries (collectively – “the Group”) for the 
year ended December 31, 2019 were authorised for issue by the directors of the Company on February 26, 2020. 

The Company was registered on May 4, 2005 in the Territory of the British Virgin Islands (“BVI”), pursuant to the International Business Companies 
Act (the “Act”), Cap. 291. The principal office of the Company is at 28 Oktovriou, 365, VASHIOTIS SEAFRONT, office 402, Neapoli, 3107 Limassol, 
Cyprus. 

The Company consolidates or participates in businesses that operate in the Internet segment, including portals, social networking and 
communications, online marketplaces, online-to-offline services, massively multiplayer online games (“MMO games”), social and mobile games. The 
Group has leading positions in Russia and other CIS states where its properties are present. 

Information on the Company’s main subsidiaries is disclosed in Note 9.  

2 

Basis of preparation  

These consolidated financial statements have been prepared on a historical cost basis, except for financial assets and liabilities designated as at fair 
value through profit or loss and derivative financial instruments that have been measured at fair value. 

2.1 

Statement of compliance 

These consolidated financial statements have been prepared in accordance with and comply with International Financial Reporting Standards 
(“IFRS”). 

The Group maintains its accounting records and prepares its statutory accounting reports in accordance with domestic accounting legislation and 
instructions for each of its subsidiaries. These consolidated financial statements are based on the underlying accounting records, appropriately 
adjusted and reclassified for fair presentation in accordance with the standards and interpretations issued by the International Accounting 
Standards Board (“IASB”). IFRS adjustments include and affect such major areas as consolidation, revenue recognition, accruals, deferred taxation, 
fair value adjustments, business combinations, impairment, share-based payments etc. 

2.2  Application of new and amended IFRS and IFRIC 

The accounting policies adopted are consistent with those followed in the preparation of the Group’s annual financial statements for the year ended 
December 31, 2018, except for the following new and amended IFRS and International Financial Reporting Interpretations Committee (“IFRIC”) 
interpretations effective as of January 1, 2019: 

IFRS 16 Leases 

IFRS 16 supersedes IAS 17 Leases, IFRIC 4 Determining whether an Arrangement Contains a Lease, SIC-15 Operating Leases – Incentives and SIC-27 
Evaluating the Substance of Transactions Involving the Legal Form of a Lease. The standard sets out the principles for the recognition, measurement, 
presentation and disclosure of leases and requires lessees to account for most leases under a single on-balance sheet model.  

Lessor accounting under IFRS 16 is substantially unchanged under IAS 17. Lessors will continue to classify leases as either operating or finance 
leases using similar principles as in IAS 17. Therefore, IFRS 16 did not have an impact for leases where the Group is the lessor. 

The Group adopted the new standard using a modified retrospective approach and utilizing certain practical expedients provided. In IFRS 
consolidated financial statements assets and liabilities under IFRS 16 were recognized as at January 1, 2019. The Group elected to use the 
recognition exemptions for lease contracts for which the underlying asset is of low value (‘low-value assets’). 

The effect of adoption IFRS 16 as at January 1, 2019 (increase/(decrease)) is as follows: 

Assets 
Right-of-use assets 
Other non-current assets 
Prepaid expenses and advances to suppliers 
Deferred income tax assets 

Total assets 

Liabilities 
Current lease liabilities 
Non-current lease liabilities 

Total liabilities 

Retained earnings 

Mail.Ru Group 2019 Results 

128

6,295 
(323) 
(525) 
(7) 

5,440 

2,902 
2,558 

5,460 

(20) 

11 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
Notes to Consolidated Financial Statements (continued)  

2 

Basis of preparation (continued)  

2.2  Application of new and amended IFRS and IFRIC (continued)  

a) 

Nature of the effect of adoption of IFRS 16 

The Group recognised right-of-use assets and lease liabilities for those leases previously classified as operating leases, except for leases of  
low-value assets. The right-of-use assets were recognised based on the amount of the lease liabilities, adjusted for any related prepaid and accrued 
lease payments previously recognised. Lease liabilities were recognised based on the present value of the remaining lease payments, discounted 
using the incremental borrowing rate at the date of initial application. 

The Group also applied the available practical expedients wherein it: 

• 

• 

• 

Used a single discount rate to a portfolio of leases with reasonably similar characteristics; 

Relied on its assessment of whether leases are onerous immediately before the date of initial application; 

Excluded the initial direct costs from the measurement of the right-of-use asset at the date of initial application. 

Based on the foregoing, as at January 1, 2019: 

• 

• 

• 

• 

Right-of-use assets of RUR 6,295 were recognised and presented separately in the statement of financial position; 
Lease liabilities are presented within Non-current lease liabilities and Current lease liabilities; 

Prepayments of RUR 801 related to previous operating leases were derecognized and added to the carrying amounts of the relevant  
right-of-use assets; 

Accrued provision for straight-line adjustment under IAS 17 in Current lease liabilities and respective deferred tax assets had been adjusted 
to retained earnings. 

The lease liabilities as at January 1, 2019 can be reconciled to the operating lease commitments as at December 31, 2018 as follows: 

Operating lease commitments as at December 31, 2018 
Weighted average incremental borrowing rate as at January 1, 2019 
Discounted operating lease commitments as at January 1, 2019 
Add 
Payments in optional extension periods not recognised as at December 31, 2018 

Lease liabilities as at January 1, 2019 

Amounts recognised in the statement of financial position and profit or loss 

2,249 

9.6% 

2,100 

3,394 

5,494 

Set out below, are the carrying amounts of the Group’s right-of-use assets and lease liabilities and the movements during the period: 

As at January 1, 2019  
Additions 
Amortisation expense 
Interest expense 
Payments 
Assets held for sale 

As at December 31, 2019  

Premises 

Racks in data centers 

Right-of-use assets 

5,704 
1,170 
(2,627) 
– 
– 
(67) 

4,180 

566 
1,360 
(1,179) 
– 
– 
– 

747 

Other 

25 
43 
(53) 
– 
– 
– 

15 

Total 

Lease liabilities 

6,295 
2,573 
(3,859) 
– 
– 
(67) 

4,942 

5,494 
2,787 
– 
579 
(4,072) 
(67) 

4,721 

Lease liabilities payments in the amount of RUR 4,072 include payment of lease liability principal amount of RUR 3,493 and interest of RUR 579. 

Amendments to IAS 28 Long-term Interests in Associates and Joint Ventures 

The amendments clarify that an entity applies IFRS 9 to long-term interests in an associate or joint venture to which the equity method is not 
applied but that, in substance, form part of the net investment in the associate or joint venture (long-term interests). This clarification is relevant 
because it implies that the expected credit loss model in IFRS 9 applies to such long-term interests.  

The amendments also clarified that, in applying IFRS 9, an entity does not take account of any losses of the associate or joint venture, or any 
impairment losses on the net investment, recognised as adjustments to the net investment in the associate or joint venture that arise from 
applying IAS 28 Investments in Associates and Joint Ventures. 

These amendments have no impact on the consolidated financial statements of the Group. 

Mail.Ru Group 2019 Results 

129

12 

2019Annual report 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

2 

Basis of preparation (continued)  

2.2  Application of new and amended IFRS and IFRIC (continued)  

IFRIC Interpretation 23 Uncertainty over Income Tax Treatments 

In June 2017, the IASB issued IFRIC 23 Interpretation entitled Uncertainty over Income Tax Treatments. The IFRIC clarifies that for the purposes of 
calculating current and deferred tax, companies should use a tax treatment of uncertainties, which will probably be accepted by the tax authorities. 
IFRIC 23 is effective for annual periods beginning on or after January 1, 2019.  

The Interpretation has no impact on the consolidated financial statements of the Group. 

Annual Improvements 2015-2017 Cycle 

• 

IFRS 3 Business Combinations  

The amendments clarify that, when an entity obtains control of a business that is a joint operation, it applies the requirements for a business 
combination achieved in stages, including remeasuring previously held interests in the assets and liabilities of the joint operation at fair value. In 
doing so, the acquirer remeasures its entire previously held interest in the joint operation.  

An entity applies those amendments to business combinations for which the acquisition date is on or after the beginning of the first annual 
reporting period beginning on or after January 1, 2019, with early application permitted. Since the Group’s current practice is in line with these 
amendments, the Group does not expect impact on its consolidated financial statements.  

• 

IFRS 11 Joint Arrangements 

An entity that participates in, but does not have joint control of, a joint operation might obtain joint control of the joint operation in which the 
activity of the joint operation constitutes a business as defined in IFRS 3. The amendments clarify that the previously held interests in that joint 
operation are not remeasured. An entity applies those amendments to transactions in which it obtains joint control on or after the beginning of the 
first annual reporting period beginning on or after January 1, 2019, with early application permitted. These amendments have no impact on the 
consolidated financial statements of the Group. 

• 

IAS 12 Income Taxes  

The amendments clarify that the income tax consequences of dividends are linked more directly to past transactions or events that generated 
distributable profits than to distributions to owners. Therefore, an entity recognises the income tax consequences of dividends in profit or loss, 
other comprehensive income or equity according to where the entity originally recognised those past transactions or events.  

An entity applies those amendments for annual reporting periods beginning on or after January 1, 2019, with early application is permitted. When 
an entity first applies those amendments, it applies them to the income tax consequences of dividends recognised on or after the beginning of the 
earliest comparative period. Since the Group’s current practice is in line with these amendments, the Group does not expect impact on its 
consolidated financial statements.  

2.3 

Standards issued but not yet effective 

The new and amended standards and interpretations that are issued, but not yet effective, up to the date of issuance of the Group’s financial 
statements are disclosed below. The Group intends to adopt these new and amended standards and interpretations, if applicable, when they 
become effective.  

Amendments to IFRS 3: Definition of a Business 

In October 2018, the IASB issued amendments to IFRS 3 Business Combinations. The amendments enhance definition of a business set out by the 
standard. The amendments are effective for acquisitions to occur on or after January 1, 2020; earlier application is permitted. Possible impact of 
the amendments on the consolidated financial statements as well as the necessity of early adoption will be assessed in course of accounting 
support for future significant transactions. 

Amendments to IAS 1 and IAS 8: Definition of Material 

In October 2018, the IASB issued amendments to IAS 1 Presentation of Financial Statements and IAS 8 Accounting Policies, Changes in Accounting 
Estimates and Errors to align the definition of ‘material’ across the standards and to clarify certain aspects of the definition. The new definition states 
that, ’Information is material if omitting, misstating or obscuring it could reasonably be expected to influence decisions that the primary users of 
general purpose financial statements make on the basis of those financial statements, which provide financial information about a specific reporting 
entity.’ The amendments to the definition of material are not expected to have a significant impact on the Group’s consolidated financial statements. 

Amendments to IAS 1 and IAS 8: Classification of Liabilities as Current or Non-current 

On January 23, 2020, the International Accounting Standards Board (IASB or the Board) issued amendments to paragraphs 69 to 76 of IAS 1 
Presentation of Financial Statements (the amendments) to specify the requirements for classifying liabilities as current or non-current. The new 
guidance will be effective for annual periods starting on or after January 1, 2022. The amendments must be applied retrospectively in accordance 
with IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors. Earlier application is permitted. Possible impact of the amendments on 
the consolidated financial statements as well as the necessity of early adoption will be assessed in course of accounting support for future 
significant transactions.  

Mail.Ru Group 2019 Results 

130

13 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

2 

Basis of preparation (continued)  

2.3 

Standards issued but not yet effective (continued)  

Amendments to IFRS 9, IAS 39 and IFRS 7: Interest Rate Benchmark Reform 

In September 2019, the IASB issued amendments to IFRS 9 Financial Instruments, IAS 39 Financial Instruments: Recognition and Measurement and 
IFRS 7 Financial Instruments: Disclosures, which concludes phase one of its work to respond to the effects of Interbank Offered Rates (IBOR) reform 
on financial reporting. The amendments provide temporary reliefs which enable hedge accounting to continue during the period of uncertainty 
before the replacement of an existing interest rate benchmark with an alternative nearly risk-free interest rate (an RFR). These amendments should 
be applied for annual periods beginning on or after January 1, 2020. Earlier application is permitted. Possible impact of the amendments on the 
consolidated financial statements will be assessed in course of accounting support for future significant transactions. 

Amendments to classification of liabilities as current or non-current 

On January 23, 2020, the International Accounting Standards Board (IASB or the Board) issued amendments to paragraphs 69 to 76 of IAS 1 
Presentation of Financial Statements (the amendments) to specify the requirements for classifying liabilities as current or non-current. 

The IASB’s amendments clarify the criteria for determining whether to classify a liability as current or non-current. The amendments specify that 
the conditions which exist at the end of the reporting period are those which will be used to determine if a right to defer settlement of a liability 
exists The amendments clarify the situations that are considered settlement of a liability. 

The new guidance will be effective for annual periods starting on or after January 1, 2022. These amendments will have no impact on the 
consolidated financial statements of the Group. 

The Conceptual Framework for Financial Reporting 

The IASB issued the Conceptual Framework for Financial Reporting (the Conceptual Framework) in March 2018. It sets out a comprehensive set of 
concepts for financial reporting, standard setting, guidance for preparers in developing consistent accounting policies and assistance to others in 
their efforts to understand and interpret the standards.  

The Conceptual Framework is effective for annual periods beginning on or after January 1, 2020. The changes to the Conceptual Framework may 
affect the application of IFRS in situations where no standard applies to a particular transaction or event. 

3 

Summary of significant accounting policies 

Set out below are the principal accounting policies used to prepare these consolidated financial statements. 

3.1  Principles of consolidation  

These consolidated financial statements comprise the financial statements of the Company and its subsidiaries as at December 31, 2018 and for 
the year then ended. 

Control is achieved when the Group is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect 
those returns through its power over the investee. 

Specifically, the Group controls an investee if and only if the Group has: 

• 
• 
• 

power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee); 

exposure, or rights, to variable returns from its involvement with the investee; and 

the ability to use its power over the investee to affect its returns. 

When the Group has less than a majority of the voting or similar rights of an investee, the Group considers all relevant facts and circumstances in 
assessing whether it has power over an investee, including: 

• 
• 
• 

the contractual arrangement with the other vote holders of the investee; 

rights arising from other contractual arrangements; and 

the Group’s voting rights and potential voting rights. 

The Group re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three 
elements of control. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group loses 
control of the subsidiary. Income and expenses of a subsidiary acquired or disposed of during the year are included in the statement of 
comprehensive income from the date the Group gains control until the date the Group ceases to control the subsidiary. 

Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains control, and continue to be consolidated 
until the date that such control ceases. The financial statements of the subsidiaries are prepared for the same reporting period as the parent 
company, using consistent accounting policies.  

All intra-group balances, income and expenses and unrealised gains and losses resulting from intra-group transactions are eliminated. 

Mail.Ru Group 2019 Results 

131

14 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

3 

Summary of significant accounting policies (continued)  

3.1  Principles of consolidation (continued)  

If the Group loses control over a subsidiary, it: 

• 
• 
• 
• 
• 
• 
• 

derecognises the assets (including goodwill) and liabilities of the subsidiary; 

derecognises the carrying amount of any non-controlling interests; 

derecognises the cumulative translation differences recorded in equity; 

recognises the fair value of the consideration received; 

recognises the fair value of any investment retained; 

recognises any surplus or deficit in profit or loss; and 

reclassifies the parent’s share of components previously recognised in other comprehensive income to profit or loss or retained earnings, 
as appropriate, as would be required if the Group had directly disposed of the related assets or liabilities. 

3.2  Business combinations and goodwill  

Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the aggregate of the 
consideration transferred, measured at acquisition date fair value, and the amount of any non-controlling interest in the acquiree. For each 
business combination, the acquirer measures the non-controlling interest in the acquiree either at fair value or at the proportionate share of the 
acquiree’s identifiable net assets. Acquisition costs incurred, such as finder’s fees, legal fees, due diligence fees, and other professional and 
consulting fees, are expensed and included in operating expenses. 

The Group measures goodwill as the fair value of the consideration transferred including the recognised amount of any non-controlling interest in 
the acquiree, less the net recognised amount (generally fair value) of the identifiable assets acquired and liabilities assumed, all measured as of the 
acquisition date. 

Consideration transferred includes the fair values of the assets transferred, liabilities incurred by the Group to the previous owners of the acquiree, 
and equity interests issued by the Group. Consideration transferred also includes the fair value of any contingent consideration and vested share-
based payment awards of the acquiree that are replaced in the business combination. 

If control is achieved in stages, the acquirer’s previously held equity interest in the acquiree is remeasured to fair value as at the acquisition date 
through profit or loss.  

A contingent liability of the acquiree is recognised in a business combination only if such a liability represents a present obligation and arises from a 
past event, and its fair value can be measured reliably. 

Only components of non-controlling interest constituting a present ownership interest that entitles their holder to a proportionate share of the 
entity’s net assets in the event of liquidation are measured at either fair value or at the present ownership instruments’ proportionate share of the 
acquiree’s identifiable net assets. All other components are measured at their acquisition date fair value. 

The Group accounts for a change in the ownership interest of a subsidiary (without loss of control) as a transaction with owners in their capacity as 
owners. Therefore, such transactions do not give rise to goodwill, nor do they give rise to a gain or loss and are accounted for as an equity transaction.  

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the purpose of impairment testing, goodwill 
acquired in a business combination is, from the acquisition date, allocated to each of the Group’s cash generating units that are expected to benefit 
from the synergies of the combination, irrespective of whether other assets or liabilities of the acquiree are assigned to those units. 

Where goodwill forms part of a cash-generating unit (CGU) and part of the operation within that unit is disposed of, the goodwill associated with the 
operation disposed of is included in the carrying amount of the operation when determining the gain or loss on disposal of the operation. Goodwill 
disposed of in this circumstance is measured based on the relative values of the operation disposed of and the portion of the cash-generating unit 
retained. 

If the Group reorganises its reporting structure in a way that changes the composition of one or more cash-generating units to which goodwill has 
been allocated, the goodwill is reallocated to the units affected. The reallocation is performed using a relative value approach similar to that used in 
connection with the disposal of an operation within a cash-generating unit, unless some other method better reflects the goodwill associated with 
the reorganised units. 

3.3 

Investments in associates and joint ventures 

Associates are entities in which the Group generally has between 20% and 50% of the voting rights, or is otherwise able to exercise significant 
influence, but which it does not control or jointly control.  

The Group participates in the operating management of its equity accounted associates and intends to stay involved in their operations from a long-
term perspective. Under the equity method, the investments in associates are carried in the statement of financial position at cost plus post 
acquisition changes in the Group’s share of net assets of the associate. Distributions received from an investee reduce the carrying amount of the 
investment. Goodwill relating to the associate is included in the carrying amount of the investment and is neither amortised nor individually tested 
for impairment.  

Mail.Ru Group 2019 Results 

132

15 

2019Annual report 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

3 

Summary of significant accounting policies (continued)  

3.3 

Investments in associates and joint ventures (continued)  

The consolidated statement of comprehensive income reflects the Group’s share of the results of operations of associates. Where there has been a 
change recognised directly in the equity of the associates, the Group recognises its share of any changes in the investment balance and discloses 
this, when applicable, in the statement of changes in equity. Unrealised gains and losses resulting from transactions between the Group and the 
associate are eliminated to the extent of the interest in the associate. 

Dividends received from equity accounted associates are shown in investing activities in the statement of cash flows. 

The share of profit and other comprehensive income of equity accounted associates is shown on the face of the statement of comprehensive 
income. This is the profit attributable to equity holders of the associates and therefore is profit after tax of the associates and after non-controlling 
interests in the subsidiaries of the associates. The Group’s share of movements in reserves is recognised in equity. However, when the Group’s 
share of accumulated losses in a equity accounted associate equals or exceeds its interest in the associate, the Group does not recognise further 
losses, unless the Group is obliged to make further payments to, or on behalf of, the associate. 

The financial statements of equity accounted associates are prepared for the same reporting period as the parent company. Where necessary, 
adjustments are made to bring the accounting policies in line with those of the Group.  

After application of the equity method, the Group determines whether it is necessary to recognise an impairment loss on the Group’s investment in 
its associates. The Group determines at each reporting date whether there is any objective evidence that the investment in the associate is 
impaired. Determining whether the investment is impaired is based on the guidance of IFRS 9 discussed under 3.13.6. 

If there is objective evidence that an associate is impaired, the Group calculates the amount of impairment as the difference between the 
recoverable amount of the associate and its carrying value in accordance with IAS 36 (as discussed under 3.15) and recognises the amount of 
impairment in earnings under ‘Impairment losses related to equity accounted associates’. If the recoverable amount of the impaired investment 
subsequently increases, the related impairment is reversed to the extent of such increase.  

Step acquisitions of significant influence in equity accounted associates previously classified as available-for-sale financial assets are accounted for 
using a cost-based approach whereby the investment in associate is recognised at the aggregate of (a) the historical cost of the available-for-sale 
investment and (b) the consideration transferred by the Group upon acquisition of significant influence. Any changes in the fair value of the 
available-for-sale investment are reversed through other comprehensive income upon acquisition of significant influence. Goodwill is calculated as 
a difference between (c) the cost of the investment so determined and (d) the Group’s share in the fair value of the investee’s net assets at the date 
significant influence is attained. 

Upon acquisition of an additional stake in an existing associate where control is not obtained, the fair value of the consideration transferred for the 
additional stake is allocated to the acquired share of the fair value of associate’s assets and liabilities, and the excess is recognised as goodwill as 
part of the investment in equity accounted associates. 

Upon loss of significant influence over a equity accounted associate, the Group measures and recognises any remaining investment at its fair value. 
Any difference between (a) the carrying amount of the associate upon loss of significant influence and (b) the fair value of the retained investment 
and proceeds from disposal is recognised in profit or loss.  

3.4  Group as a lessee  

• 

Right-of-use assets 

The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset is available for use). Right-of-
use assets are measured at cost, less any accumulated depreciation and impairment losses. The cost of right-of-use assets includes the amount of 
lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement date less any lease incentives 
received. Unless the Group is reasonably certain to obtain ownership of the leased asset at the end of the lease term, the recognised right-of-use 
assets are amortised on a straight-line basis over the shorter of its estimated useful life and the lease term as follows: 

Premises 
Racks in data centers and optic fibre channels 

Right-of-use assets are subject to impairment. 

• 

Lease liabilities 

1 to 6 years 
1 to 3 years 

At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be made over 
the lease term. The lease payments include fixed payments (including in substance fixed payments) less any lease incentives receivable, variable 
lease payments that depend on an index or a rate, and amounts expected to be paid under residual value guarantees. The lease payments also 
include the exercise price of a purchase option reasonably certain to be exercised by the Group and payments of penalties for terminating a lease, if 
the lease term reflects the Group exercising the option to terminate. The variable lease payments that do not depend on an index or a rate are 
recognised as expense in the period on which the event or condition that triggers the payment occurs. 

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3.4  Group as a lessee (continued)  

In calculating the present value of lease payments, the Group uses the incremental borrowing rate at the lease commencement date if the interest 
rate implicit in the lease is not readily determinable. After the commencement date, the amount of lease liabilities is increased to reflect the 
accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease liabilities is remeasured if there is a 
modification, a change in the lease term, a change in the in-substance fixed lease payments or a change in the assessment to purchase the 
underlying asset. 

• 

Leases of low-value assets 

The Group applies the lease of low-value assets recognition exemption to leases of office equipment that are considered of low value. Lease 
payments on leases of low-value assets are recognised as expense on a straight-line basis over the lease term. 

• 

Accounting for short-term leases 

The Group elects not to apply simplifications for short-term leases and account for them using right-of-use asset model. 

• 

Operating leases before January 1, 2019 

Leases of assets under which substantially all the risks and benefits of ownership were effectively retained by the lessor were before January 1, 
2019 classified as operating leases. Payments made under operating leases were charged to the consolidated statement of comprehensive income 
on a straight-line basis. 

3.5  Property and equipment 

3.5.1  Recognition and measurement 

Property and equipment are recorded at purchase or construction cost less accumulated depreciation and accumulated impairment. Interest costs 
on borrowings to finance the construction of property and equipment are capitalised, during the period of time that is required to complete and 
prepare the asset for its intended use. Expenditures for continuing repairs and maintenance are charged to earnings as incurred.  

Cost includes expenditure that is directly attributable to the acquisition of the asset. The cost of self-constructed assets includes the cost of 
materials and direct labour, any other costs directly attributable to bringing the asset to a working condition for its intended use, and the costs of 
dismantling and removing the items and restoring the site on which they are located. Purchased software that is integral to the functionality of the 
related equipment is capitalised as part of that equipment. 

When parts of an item of property and equipment have different useful lives, they are accounted for as separate items (major components) of 
property and equipment. 

Gains and losses on disposal of an item of property and equipment are recognised net under ‘Other non-operating income/(expense)’ in the 
statement of comprehensive income. 

The cost of replacing part of an item of property and equipment is recognised in the carrying amount of the item if it is probable that the future 
economic benefits embodied within the part will flow to the Group and its cost can be measured reliably. The carrying amount of the replaced part 
is derecognised. 

3.5.2  Depreciation and useful life 

Depreciation is calculated on property and equipment on a straight-line basis from the time the assets are available for use, over their estimated 
useful lives as follows:  

Servers and computers  
Furniture 
Office IT equipment 
Leasehold improvements 

Estimated useful life (in years) 

2-5 
7 
2-3 
Lesser of useful life or life of lease 

The assets’ residual values, useful lives and depreciation methods are reviewed, and adjusted as appropriate, at each financial year-end. The Group 
classifies advances paid to equipment suppliers as assets under construction in property and equipment in the consolidated statement of financial 
position. 

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3.6 

Intangible assets other than goodwill 

Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination is 
their fair value as at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation 
and assessed for impairment whenever there is an indication that the intangible asset may be impaired. 

3.6.1  Software development costs 

Expenditure on research activities, undertaken with the prospect of gaining new scientific or technical knowledge and understanding, is recognised 
in the statement of comprehensive income when incurred. 

Development activities involve a plan or design for the production of new or substantially improved products and processes. Development 
expenditure is capitalised only if development costs can be measured reliably, the product or process is technically and commercially feasible, 
future economic benefits are probable, and the Group intends to and has sufficient resources to complete development and to use or sell the asset. 
The expenditure capitalised includes the cost of materials, direct labour and overhead costs that are directly attributable to preparing the asset for 
its intended use. Other development expenditure is recognised in profit or loss as incurred.  

Research and development costs recognised as an expense in the statement of comprehensive income during 2019 amounted to RUR 888 (2018: 
RUR 258). 

Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. All 
other expenditure, including expenditure on internally generated goodwill and brands, is recognised in profit or loss as incurred. 

3.6.2  Useful life and amortisation of intangible assets 

The Group assesses whether the useful life of an intangible asset is finite or indefinite and, if finite, the length of, or number of production or similar 
units constituting, that useful life. An intangible asset is regarded by the entity as having an indefinite useful life when, based on an analysis of all of 
the relevant factors, there is no foreseeable limit to the period over which the asset is expected to generate net cash inflows for the entity. The 
Group did not have any intangible assets with an indefinite useful life in the years ended December 31, 2019 and 2018. 

Intangible assets with finite lives are amortised over the useful economic lives and assessed for impairment whenever there is an indication that the 
intangible asset may be impaired.  

Amortisation periods and methods for intangible assets with finite useful lives are reviewed at least at each financial year-end. Changes in the 
expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are accounted for by changing the 
amortisation period or method, as appropriate, and treated as changes in accounting estimates.  

The estimated useful lives of the Group’s intangible assets are as follows: 

Patents and trademarks 
Capitalised software development costs 
Domain names 
Games 
Customer base 
Licenses 
Purchased software 

3.7  Cash and cash equivalents 

Estimated useful life (in years) 

7-20 
3 
10 
3-9 
3-15 
3-5 
1-4 

Cash and cash equivalents comprise cash at banks and on hand, short-term deposits with an original maturity of three months or less and short-
term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in 
value. All these items are included as a component of cash and cash equivalents for the purpose of the statement of financial position and 
statement of cash flows. 

3.8 

Employee benefits 

Wages and salaries paid to employees are recognised as expenses in the current period or are capitalised as part of software development costs. 
The Group also accrues expenses for future vacation payments. 

Under provisions of Russian legislation, social contributions are made through social insurance payments calculated by the Group by the application 
of a 30% rate to the portion of the annual gross remuneration of each employee not exceeding RUR 1,150 and a rate of 15% to the portion 
exceeding this threshold. 

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3.9  Provisions 

Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable that an outflow of 
resources will be required to settle the obligation, and a reliable estimate of the amount can be made. Where the Group expects a provision to be 
reimbursed, for example under an insurance contract, the reimbursement is recognised as a separate asset but only when the reimbursement is 
virtually certain.  

If the effect of discounting is material, provisions are determined by discounting the expected value of future cash flows at a pre-tax rate that 
reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability. Where discounting is used, 
the increase in the provision due to the passage of time is recognised as an interest expense. 

3.10  Revenue recognition 

Under IFRS 15, revenue is recognised at an amount that reflects the consideration to which an entity expects to be entitled in exchange for 
transferring goods or services to a customer. Revenues from services are recognised in the period when services are rendered. 

3.10.1  Online advertising 

3.10.1.1  Display advertising 

Promo posts in social networks, video and banner advertising space for display advertising is sold on a dynamic basis (i.e., a function of time that an 
advertisement lasts) or a static basis (i.e., according to the number of page views on an advertisement). The Group has standard rates for online 
advertisements that depend on several factors, including the specific web page on which the banner appears, the length of the contract, the season, 
and the format, size and position of the advertisement. Display advertising revenue is recognised as the services are provided (i.e., as per page view 
for dynamic banners and over the contractual term for static banners). For display advertising sold through some third party advertising agencies, 
revenue generally is recognised net of any portion attributable to the third parties. For arrangements related to display advertising where the 
Group does not control advertising services before these services are transferred to end customers, and hence, the Group is an agent rather than a 
principal in these contracts. 

3.10.1.2  Context advertising 

The Group earns revenues for search context advertising through partnerships with third parties. Once a user carries out a search on certain of the 
Group’s websites, search results and advertisement links are displayed on the webpage based on relevancy to the search topic and other known 
user parameters. When clicked on by the user, the advertisement links lead to sites owned by the third parties’ advertising customers, for which the 
third party receives a fee, a portion of which it shares with the Group. Context advertising revenue is recognised as the services are provided  
(i.e., upon “click-through”, which is when a user clicks on an advertiser’s listing) on a net basis. This type of context advertising revenues is based on 
reports provided by third parties. 

Context advertising also includes revenue from the Group’s myTarget self-serve advertising technology (“target advertising”). Target 
advertisements are priced on either pay-per-click or pay-per-view basis. Revenue from pay-per-click advertisements is recognised upon click-
through, while revenue from pay-per-view advertisements is recognised as the advertisements are viewed. 

Context advertising also includes revenue related to the placement of target advertising, display advertising and advertising through integration in 
applications, advertising thought offers on the Group’s websites and in applications, advertising via networks comprising advertising banners 
placement on third party websites and advertising on the Group's site communities pages. The revenue from advertising in applications, on the web 
pages of communities and via networks is recognised on a gross basis with costs and commissions paid to third party owners and administrators of 
websites, applications, platforms and communities recognised in “Agent/partner fees”. 

3.10.2  Internet value-added services (“IVAS”) 

Revenue from IVAS is derived from a variety of Internet-based services, including communication products and online games.  

3.10.2.1  Revenue from MMO games 

The Group operates its games mainly under the free-to-play game model. The Group derives its online game revenue from in-game virtual items 
representing additional functionality and features for the game players’ characters purchased by game players to play the Group’s MMO games and 
casual games. The amounts of cash or receivables from payment systems for cash from the users, net of short messaging service operators, are 
not recognised as revenues and are credited to deferred revenue. They are then converted by the players into in-game points. In-game points are 
used to purchase in-game items. Under the item-based revenue model, revenues are recognised over the life of the in-game virtual items that 
game players purchase or as the in-game virtual items are consumed. Deferred revenue is reduced as revenues are recognised. The estimated life 
span of in-game items is determined based on historical player usage patterns and playing behaviour.  

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3.10  Revenue recognition (continued)  

The Group enters into licensing arrangements with overseas licensees to operate the Group’s games in other countries and regions. These licensing 
agreements provide two separate elements, each having commercial substance: the initial non-refundable fees and the usage-based royalty fees. 
The initial non-refundable payment represents the license of the game and is recognised as license revenue immediately once the games are 
launched into commercial use by the licensees. Ongoing usage-based royalties determined based on the amount of money charged to the players’ 
accounts or services payable by players in a given country or region to the licensees are recognised when they are earned, provided that the 
collection is probable. 

3.10.2.2  Community IVAS 

The Group derives Community IVAS revenues through certain communication products, where users pay a fee for the paid content and online 
services, mainly through social networking web sites and through the commission from third party developers of the various applications placed on 
social networking web sites, including games, based on the respective applications’ revenue. The fees for such services are collected from 
customers using various payment channels, including bank cards, online payment systems and mobile operators and from the applications 
developers. The mobile network operators collect fees for such services from their customers, usually through mobile short message services 
(“SMS”), and pass such fees to the Group. Revenues from third party applications and developers on the Group’s platforms are recognised net of 
commission to mobile operators and any portion attributable to the developer of the application, at the time when customer payment is due. 
Revenues from services including games developed by the Group and operated on third party platforms are reported gross as the services are 
provided net of commission to mobile operators. If the amount of revenue is measured based on third party data, such amounts of revenue are 
recorded based on the best available data at the date of issuance of the financial statements. 

3.10.3  Other revenue 

Other revenues primarily consist of classifieds revenue, e-learning, non-advertising b2b big data services,database software implementation and 
support services, listing fees and dividends from venture investments. 

3.11 

Income taxes 

The Company as a Cypriot tax resident is not subject to tax on capital gains and withholding taxes. However, in some jurisdictions where the 
Company’s subsidiaries and associates are incorporated (particularly in Russia), investment income is subject to withholding tax deducted at the 
source of the income. The Group presents the withholding tax separately from the gross dividend income in the statement of comprehensive 
income and the statement of cash flows. 

The Group is also subject to taxation in Russia, the Netherlands and some other jurisdictions its subsidiaries operate in (see also Note 18). 

Current income tax  
Current income tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the 
taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted by the reporting 
date. Current income tax relating to items recognised directly in other comprehensive income is recognised in other comprehensive income and not 
in profit or loss.  

Deferred income tax 
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting 
purposes and the amounts used for taxation purposes. Deferred tax is not recognised for the following temporary differences: the initial recognition 
of assets or liabilities in a transaction that is not a business combination and that affects neither accounting nor taxable profit or loss, and 
differences relating to investments in subsidiaries and jointly controlled entities to the extent that it is probable that they will not reverse in the 
foreseeable future. In addition, deferred tax is not recognised for taxable temporary differences arising on the initial recognition of goodwill. 
Deferred tax is measured at the tax rates that are expected to be applied to temporary differences when they reverse, based on the laws that have 
been enacted or substantively enacted by the reporting date. Deferred tax assets and liabilities are offset if there is a legally enforceable right to 
offset current tax liabilities and assets, and they relate to income taxes levied by the same tax authority on the same taxable entity, or on different 
tax entities, but they intend to settle current tax liabilities and assets on a net basis or their tax assets and liabilities will be realised simultaneously.  

A deferred tax asset is recognised for unused tax losses, tax credits and deductible temporary differences, to the extent that it is probable that 
future taxable profits will be available against which they can be utilised. Deferred tax assets are reviewed at each reporting date and are reduced 
to the extent that it is no longer probable that the related tax benefit will be realised. 

3.12  Share-based payment transactions  

Employees (including senior executives) of the Group and its associates (each of which a “share-based payment recipient”), may receive 
remuneration in the form of share-based payment transactions, whereby share-based payment recipients render services as consideration for 
equity instruments (“equity-settled transactions”) or a cash equivalent thereof (“cash-settled share-based payments”). 

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3.12  Share-based payment transactions (continued)  

Where the terms of an equity-settled award are modified, the minimum expense recognised is the expense as if the terms had not been modified. 
An additional expense is recognised for any modification, which increases the total fair value of the share-based payment arrangement, or is 
otherwise beneficial to the share-based payment recipient as measured at the date of modification.  

If the Group has a choice to settle share-based payments in cash or in equity, the entire transaction is treated either as cash-settled or as equity-
settled, depending on whether or not the Group has a present obligation to settle in cash. 

3.12.1  Equity-settled transactions  

The cost of equity-settled transactions with share-based payment recipients for awards granted is measured by reference to the fair value of the 
awards at the date on which they are granted. The fair value is determined using an appropriate pricing model (Black-Scholes-Merton, binomial, 
Monte-Carlo or other).  

The cost of equity-settled transactions is recognised, together with a corresponding increase in equity, over the period in which the performance 
and/or service conditions are fulfilled, ending on the date on which the relevant share based payment recipients become fully entitled to the award 
(“the vesting date”). The cumulative expense recognised for equity-settled transactions at each reporting date until the vesting date reflects the 
extent to which the vesting period has expired and the Group's best estimate of the number of equity instruments that will ultimately vest. The 
expense or credit for a period recognised in profit or loss represents the movement in cumulative expense recognised as at the beginning and end 
of that period.  

No expense is recognised for awards that do not ultimately vest based on estimated forfeiture rates or as actual forfeitures occur for groups of 
employee where we cannot make reliable estimates.  

Where the terms of an equity-settled award are modified, the minimum expense recognised is the expense as if the terms had not been modified. 
An additional expense is recognised for any modification, which increases the total fair value of the share-based payment arrangement, or is 
otherwise beneficial to the share-based payment recipient as measured at the date of modification.  

Where an equity-settled award is cancelled, it is treated as if it had vested on the date of cancellation, and any expense not yet recognised for the 
award is recognised immediately. This includes any award where non-vesting conditions within the control of either the entity or the counterparty 
are not met. However, if a new award is substituted for the cancelled award, and designated as a replacement award on the date that it is granted, 
the cancelled and new awards are treated as if they were a modification of the original award, as described in the preceding paragraph. 

The dilutive effect, if any, of outstanding options is reflected as additional share dilution in the computation of diluted earnings per share (Note 19). 

3.12.2  Cash-settled transactions  

The cost of cash-settled transactions is measured initially at fair value at the grant date using a binomial model, further details of which are 
provided in Note 24. This fair value is expensed over the period until the vesting date with recognition of a corresponding liability. The liability is 
remeasured to fair value at each reporting date up to, and including the settlement date, with changes in fair value recognised in ‘Personnel 
expense’. 

3.12.3  Accounting for the change in form of settlement of share-based payments 

As a result of modification of share-based payment awards from equity-settled to cash-settled the Group recognises a share-based payment 
expense which comprises as a minimum the following elements:  

• 
• 
• 

the grant date fair value of the original equity-settled award; plus 

any incremental fair value arising from the modification of that award; plus 

any remeasurement of the liability between its fair value at modification date and the amount finally settled.  

At the date of modification a liability is recognised based on the fair value of the cash-settled award as at that date and the extent to which the 
vesting period has expired, with a corresponding increase in equity. The total fair value of the cash-settled award is remeasured through profit or 
loss on an ongoing basis between the date of modification and the date of settlement. 

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3.13  Financial instruments 

3.13.1  Initial recognition and measurement 

Financial assets within the scope of IFRS 9 are classified as financial assets at fair value through profit or loss, financial assets through other 
comprehensive income or financial assets at amortised cost, as appropriate.  

Financial liabilities within the scope of IFRS 9 are classified as financial liabilities at fair value through profit or loss and financial liabilities at 
amortised cost as appropriate. 

The Group determines the classification of its financial assets and liabilities at initial recognition. All financial assets are recognised initially at fair 
value plus, in the case of investments not at fair value through profit or loss, directly attributable transaction costs. At initial recognition, the Group 
measures trade receivables at their transaction price (as defined in IFRS 15) if the trade receivables do not contain a significant financing 
component in accordance with IFRS 15. Financial liabilities are recognised initially at fair value and, in the case of loans and borrowings, directly 
attributable transaction costs.  

In order for a financial asset to be classified and measured at amortised cost, it needs to give rise to cash flows that are ‘solely payments of 
principal and interest (SPPI)’ on the principal amount outstanding. This assessment is referred to as the SPPI test and is performed at an 
instrument level. The Group’s business model for managing financial assets refers to how it manages its financial assets in order to generate cash 
flows. The business model determines whether cash flows will result from collecting contractual cash flows, selling the financial assets, or both. 

The Group’s financial assets include cash and cash equivalents, short-term time deposits, trade and other receivables, financial investments in 
venture capital investees (as defined under 3.18), and derivative financial assets, mainly over equity instruments of the Group’s investees. The 
Group's financial liabilities include trade and other payables, loans and borrowings, and derivative financial liabilities, mainly over equity instruments 
of the Group’s associates and subsidiaries. None of the derivative financial instruments held by the Group were designated as effective hedging 
instruments. 

3.13.2  Subsequent measurement 

The subsequent measurement of financial instruments depends on their classification. The Group classifies its financial assets and liabilities into the 
categories below in accordance with IFRS 9, as follows: 

3.13.2.1  Financial assets and liabilities at fair value through profit or loss 

Financial assets and liabilities at fair value through profit and loss are carried in the statement of financial position at fair value. The changes in 
their fair value are recognised in the statement of comprehensive income as follows: 

• 

• 

The changes in the fair value of financial investments in associates and those derivative financial assets and liabilities where the underlying 
asset is represented by equity instruments of a financial investee, are recorded under ‘Net gain/(loss) on venture capital investments and 
associated derivative financial assets and liabilities’ and are included in the Group’s operating income; and 

The changes in the fair value of derivative financial assets where the underlying asset is represented by equity instruments of a subsidiary, 
as well as other derivative financial assets, are recorded under ‘Net gain/(loss) on financial assets and liabilities at fair value through profit or 
loss over the equity of subsidiaries and other agreements’. 

3.13.2.2  Financial assets and liabilities at amortised cost 

This category is the most relevant to the Group. The Group measures financial assets at amortised cost if both of the following conditions are met: 

• 
• 

The financial asset is held within a business model with the objective to hold financial assets in order to collect contractual cash flows, and 

The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on 
the principal amount outstanding. 

Financial assets at amortised cost are subsequently measured using the effective interest (EIR) method and are subject to impairment. Gains and 
losses are recognised in profit or loss when the asset is derecognised, modified or impaired. 

The Group’s financial assets at amortised cost includes trade receivables, and loan to an associate and loan to a director included under other non-
current financial assets. 

After initial recognition, interest bearing loans and borrowings and other financial liabilities are subsequently measured at amortised cost using the 
EIR method. Gains and losses are recognised in the statement of comprehensive income when the liabilities are derecognised as well as through the 
amortisation process.  

Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an integral part of the EIR. 
The EIR amortisation is included in ‘Finance expenses in the statement of comprehensive income. 

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3.13  Financial instruments (continued)  

3.13.2.3  Contingent consideration 

Contingent consideration recognised by the Group in a business combination to which IFRS 3 applies is subsequently measured at fair value with 
changes recognised in profit or loss under ‘Net gain/(loss) on derivative financial assets and liabilities at fair value through profit or loss’. 

Contingent consideration includes the liabilities shown in the statement of financial position under ‘Other payables, accrued expenses and 
contingent consideration liabilities’.  

3.13.3  Derecognition 

A financial asset (or, where applicable a part of a financial asset or part of a group of similar financial assets) is de-recognised where: 

• 
• 

• 

The rights to receive cash flows from the asset have expired; or 

The Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in full 
without material delay to a third party under a ‘pass-through’ arrangement; and 

Either (a) the Group has transferred substantially all the risks and rewards of the asset, or (b) the Group has neither transferred nor 
retained substantially all the risks and rewards of the asset, but has transferred control of the asset. 

The Group de-recognises a financial liability when the obligation under the liability is discharged, cancelled or expires. 

3.13.4  Offsetting of financial instruments 

Financial assets and financial liabilities are offset and the net amount reported in the consolidated statement of financial position if, and only if, 
there is a currently enforceable legal right to offset the recognised amounts and there is an intention to settle on a net basis, or to realise the 
assets and settle the liabilities simultaneously. 

3.13.5  Fair value of financial instruments 

The fair value of financial instruments that are actively traded in organised financial markets is determined by reference to quoted market bid 
prices at the close of business on the reporting date. For financial instruments where there is no active market, fair value is determined using 
valuation techniques. Such techniques may include: using recent arm's length market transactions; reference to the current fair value of another 
instrument that is substantially the same; discounted cash flow analysis or other valuation models. 

An analysis of fair values of financial instruments and further details as to how they are measured are provided in Note 22. 

3.13.6  Impairment of financial assets  

The Group recognises an allowance for expected credit losses (“ECLs”) for all debt instruments not held at fair value through profit or loss. ECLs are 
based on the difference between the contractual cash flows due in accordance with the contract and all the cash flows that the Group expects to 
receive, discounted at an approximation of the original effective interest rate. The expected cash flows will include cash flows from the sale of 
collateral held or other credit enhancements that are integral to the contractual terms.  

For trade receivables the Group applies a simplified approach in calculating ECLs. The Group has established a provision matrix that is based on its 
historical credit loss experience, adjusted for forward-looking factors specific to the debtors and the economic environment.  

3.13.6.1  Financial assets carried at amortised cost 

For financial assets carried at amortised cost (loans and receivables), evidence of impairment may include indications that the debtor or a group of 
debtors is experiencing significant financial difficulty, default or delinquency in interest or principal payments, the probability that they will enter 
bankruptcy or other financial reorganisation and where observable data indicate that there is a measurable decrease in the estimated future cash 
flows, such as changes in arrears or economic conditions that correlate with defaults. 

If there is objective evidence that an impairment loss has been incurred, the amount of the loss is measured as the difference between the asset’s 
carrying amount and the present value of estimated future cash flows (excluding future expected credit losses that have not yet been incurred) 
discounted using the asset’s original EIR. The carrying amount of the asset is reduced through the use of an allowance account and the amount of 
the loss is recognised in profit or loss as a ‘Bad debt expense’ in ‘Other operating expenses’. The allowance is estimated based on a combination of 
specific accounts and general ageing analysis. 

Trade accounts receivable are recorded at the invoiced amount and are non-interest bearing. Credit is only granted to customers after a review of 
credit history.  

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Notes to Consolidated Financial Statements (continued)  

3 

Summary of significant accounting policies (continued)  

3.14  Foreign currency translation 

The consolidated financial statements are presented in RUR, which is the Group's presentation currency, and all values are rounded to the nearest 
million (RUR ’000000) except per share information and unless otherwise indicated. Each entity in the Group determines its own functional currency 
and items included in the financial statements of each entity are measured using that functional currency. The functional currency of the Group’s 
Russian subsidiaries and associates as well as the Company itself is RUR.  

Transactions in foreign currencies are initially recorded in the functional currency at the rate ruling at the date of transaction. Monetary assets and 
liabilities denominated in foreign currencies are retranslated at the measurement currency rate of exchange ruling at the reporting date. All 
resulting differences are taken to the consolidated statement of comprehensive income and included in the determination of net profit as ‘Net 
foreign exchange (losses)/gains’. Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the 
exchange rate as at the date of initial transaction.  

As at the reporting date, the assets and liabilities of the Company and its subsidiaries with functional currencies other than the RUR are translated 
into the presentation currency of the Group (RUR) at the rate of exchange ruling at the reporting date and their operations are translated at 
exchange rates prevailing at the date of the transactions. The exchange differences arising on the translation are recognised in other 
comprehensive income. 

3.15 

Impairment of non-financial assets and investments in equity accounted associates 

The Group assesses at each reporting date whether there is an indication that an asset may be impaired. If any indication exists, or when annual 
impairment testing for an asset is required, the Group estimates the asset’s recoverable amount. An asset’s recoverable amount is the higher of an 
asset’s or cash-generating unit’s (“CGU”) fair value less costs to sell and its value in use and is determined for an individual asset, unless the asset 
does not generate cash inflows that are largely independent of those from other assets or groups of assets. Where the carrying amount of an asset 
or CGU exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. In assessing value in use, 
the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the 
time value of money and the risks specific to the asset. In determining fair value less costs to sell, an appropriate valuation model is used. These 
calculations are corroborated by valuation multiples, quoted share prices for publicly traded subsidiaries or other available fair value indicators. 

Impairment losses of continuing operations are recognised in earnings in those expense categories consistent with the function of the impaired 
asset. 

For assets excluding goodwill, an assessment is made at each reporting date as to whether there is any indication that previously recognised 
impairment losses may no longer exist or may have decreased. If such indication exists, the Group estimates the asset’s or cash-generating unit’s 
recoverable amount. A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the 
asset’s recoverable amount since the last impairment loss was recognised. The reversal is limited so that the carrying amount of the asset does not 
exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net of depreciation or amortisation, had no 
impairment loss been recognised for the asset in prior years. Such reversal is recognised in earnings. 

Goodwill is tested for impairment annually and when circumstances indicate that the carrying value may be impaired. 

Impairment is determined for goodwill by assessing the recoverable amount of each CGU (or group of CGUs) to which the goodwill relates. Where 
the recoverable amount of the CGU is less than its carrying amount an impairment loss is recognised. Impairment losses relating to goodwill cannot 
be reversed in future periods. 

3.16  Earnings per share  

The Group presents basic and diluted earnings per share (“EPS”) data for its ordinary and Class A shares. Basic EPS is calculated by dividing the 
profit or loss attributable to shareholders of the Company by the weighted average number of shares outstanding during the period, adjusted for 
own shares held.  

Diluted EPS is determined by adjusting the profit or loss attributable to shareholders and the weighted average number of shares outstanding, 
adjusted for own shares held, for the effects of all dilutive potential ordinary shares, which may comprise share options granted to employees of the 
Group.  

3.17  Segment reporting 

An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, 
including revenues and expenses that relate to transactions with any of the Group’s other components. An operating segment’s operating results 
are reviewed regularly by the Group’s chief operating decision maker (“CODM”) to make decisions about resources to be allocated to the segment 
and assess its performance, and for which discrete financial information is available.  

Segment results that are reported to the CODM include items directly attributable to a segment as well as those that can be allocated on a 
reasonable basis. 

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Notes to Consolidated Financial Statements (continued)  

3 

Summary of significant accounting policies (continued)  

3.18  Financial investments in venture capital investees 

Financial investments in venture capital investees, are the Group’s investments in start-up Internet ventures and smaller Internet companies in 
Russia, Ukraine and Israel with ownership ranging from 1.5% to 50% and which gives the Group significant influence in some of these investments. 
They form the Group’s venture capital portfolio and are monitored and managed exclusively on the basis of their fair values. The Group’s 
involvement in the operating management of the investees is limited, and the possibility of the Group maintaining a specific financial investment in 
its investment portfolio in the long run is remote. Financial investments in such associates are carried in the statement of financial position at fair 
value even though the Group may exert significant influence over those companies. This treatment is permitted by IAS 28 Investments in Associates 
and Joint Ventures, which allows investments held by venture capital organisations to be excluded from its scope where those investments are 
designated, upon initial recognition, as at fair value through profit or loss and accounted for in accordance with IFRS 9, with changes in fair value 
recognised in profit or loss in the period of the change. Accounting policies of the Group with respect to financial investments in associates are 
discussed in more detail under Note 3.13 above as part of the Group’s accounting policies with respect to financial assets. 

4 

Significant accounting judgments, estimates and assumptions  

The preparation of consolidated financial statements in conformity with IFRS requires management to make estimates and assumptions that affect 
the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities at the reporting dates and the reported amounts of 
revenues and expenses during the reporting periods. However, uncertainty about these assumptions and estimates could result in outcomes that 
require a material adjustment to the carrying amount of the asset or liability affected in future periods. 

4.1 

Judgments 

In the process of applying the Group's accounting policies, management has made the following judgments which have the most significant effect 
on the amounts recognised in the consolidated financial statements: 

4.1.1  Consolidation and accounting for associates 

The Company directly or indirectly owned up to 50% in certain of its investments. Based on its voting rights and restrictions in the respective 
governing documents, the Group made judgments about whether it has control or significant influence over these investments. Subsequently, these 
entities are either accounted for as subsidiaries (consolidated) or associates (accounted for under the equity method or as financial assets at fair 
value through profit or loss). 

Under the equity method, the investment in an associate or a joint venture is initially recognised at cost. The carrying amount of the investment is 
adjusted to recognise changes in the Group’s share of net assets of the associate or joint venture since the acquisition date. Goodwill relating to the 
associate or joint venture is included in the carrying amount of the investment and is not tested for impairment separately.  

The statement of profit or loss reflects the Group’s share of the results of operations of the associate or joint venture. Any change in OCI of those 
investees is presented as part of the Group’s OCI. In addition, when there has been a change recognised directly in the equity of the associate or 
joint venture, the Group recognises its share of any changes, when applicable, in the statement of changes in equity. Unrealised gains and losses 
resulting from transactions between the Group and the associate or joint venture are eliminated to the extent of the interest in the associate or 
joint venture.  

The aggregate of the Group’s share of profit or loss of an associate and a joint venture is shown on the face of the statement of profit or loss 
outside operating profit and represents profit or loss after tax and noncontrolling interests in the subsidiaries of the associate or joint venture.  

The financial statements of the associate or joint venture are prepared for the same reporting period as the Group. When necessary, adjustments 
are made to bring the accounting policies in line with those of the Group.  

After application of the equity method, the Group determines whether it is necessary to recognise an impairment loss on its investment in its 
associate or joint venture. At each reporting date, the Group determines whether there is objective evidence that the investment in the associate or 
joint venture is impaired. If there is such evidence, the Group calculates the amount of impairment as the difference between the recoverable 
amount of the associate or joint venture and its carrying value, and then recognises the loss within ‘Share of profit of an associate and a joint 
venture’ in the statement of profit or loss.  

Upon loss of significant influence over the associate or joint control over the joint venture, the Group measures and recognises any retained 
investment at its fair value. Any difference between the carrying amount of the associate or joint venture upon loss of significant influence or joint 
control and the fair value of the retained investment and proceeds from disposal is recognised in profit or loss. 

4.1.2  Consolidation of a structured entity 

In November 2010, the Company established, as settlor, an employee benefit trust (the “Trust”) under a Trust Deed dated November 11, 2010 
(“Trust Deed”), the trustee of which is Mail.ru Employee Benefit Trustees Limited (the “Trustee”). The purpose of the Trust consists in holding trust 
funds for present and former employees and consultants and related persons. The Trustee manages employee stock options under the 2010 Option 
Plan (as defined in Note 24). Starting from October 2011, the Trustee was also instructed by the Company to acquire GDRs representing shares of 
the Company on the stock market and transfer those GDRs to employees in settlement of the 2010 Option Plan options as the options are exercised 
by the employees. The Group does not hold any equity interest in the Trust; however, under the Trust Deed, the Group has the power to appoint and 
remove the Trustee at its sole discretion. The operations of the Trust are restricted per the Trust Deed to the activities described above and are 
solely used by the Group. Based on these facts and circumstances, management concluded that the Group controls the Trustee and, therefore, 
consolidates the Trustee in its financial statements. 

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Notes to Consolidated Financial Statements (continued)  

4 

Significant accounting judgments, estimates and assumptions (continued)  

4.1 

Judgments (continued)  

4.1.3  Accounting treatment of share-based payments where the Group has a choice to settle in cash or equity 

The Group has wide discretion over the manner of settlement of options issued and determines the accounting treatment of the options based on 
whether the Group has a present obligation to settle in cash. Specifically, any option holder granted an aggregate of 20,000 or more options was 
only allowed to exercise the respective portion options in the form of GDRs, while exercises by the optionees granted a smaller cumulative number 
of options can continue to be in GDRs or cash at the Group’s discretion. The terms of the option plan and past exercise history make it reasonable 
to expect cash settlement of most of the smaller option exercises, even though the Group continues to have discretion over the way of option 
exercise settlement. Larger than cumulative 20,000 options per person continue to be accounted for as equity awards. 

4.2 

Estimates and assumptions 

revenue recognition; 

useful lives of intangible assets; 

fair value of financial instruments; 

Significant estimates and assumptions reflected in the Group’s financial statements include, but are not limited to the following: 
• 
• 
• 
• 
• 
• 
• 

fair value of assets and liabilities in business combinations; and 

impairment of goodwill and other intangible assets;  

recoverability of deferred tax assets. 

software development costs; 

Actual results could materially differ from those estimates. 

The key assumptions concerning the future events and other key sources of estimation uncertainty at the reporting date that have a significant risk 
of a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. 

4.2.1  Revenue recognition – in-game items life span 

Deferred revenue is recognised as revenue over the estimated life span of the in-game items purchased or as the in-game items purchased with 
the game points are consumed. The estimated life span of in-game items is determined based on historical player usage patterns and playing 
behaviour. Future usage patterns may differ from the historical usage patterns on which the Group’s revenue recognition policy is based. The Group 
monitors the operational statistics and usage patterns of its online games and modifies the expected life span when materially different. 

Another significant judgements that significantly affect the determination of the amount and timing of revenue from contracts with customers in 
accordance with IFRS 15 include (i) the timing of satisfaction of performance obligations and (ii) the transaction price and the amounts allocated to 
performance obligations. 

4.2.2  Fair value of financial instruments 

Where the fair value of financial assets and financial liabilities recorded in the statement of financial position cannot be derived from active 
markets, they are determined using valuation techniques including the discounted cash flows model. The inputs to these models are taken from 
observable markets where possible, but where this is not feasible, estimates and assumptions have to be made, and a degree of judgment has to be 
applied in establishing fair values. The judgments, estimates and assumptions include considerations of inputs such as liquidity risk, credit risk and 
volatility. Changes in assumptions about these factors could affect the reported fair value of financial instruments. 

The expected volatility in the pricing models used to measure the fair value of the derivative financial assets and liabilities is determined by 
reference to peer companies’ historical volatility, as the issuers of the underlying equity instruments are not public. When determining risk-free 
rates to be used in the pricing models, regard is given to US Treasury bonds or Russian government bonds with maturities equal to the expected 
terms of the respective derivative financial instruments. 

Detailed information on the fair values of the Group’s financial instruments is available in Note 22. 

4.2.3  Useful life of intangible assets 

The Group estimates remaining useful lives of its intangible assets at least once a year at the reporting date. If the estimation differs from the 
previous estimations, the changes are accounted for in accordance with IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors. These 
estimates may have a significant impact on the carrying value of intangible assets and amortisation, charged to earnings. The carrying value of 
intangible assets is disclosed in Note 7. 

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Notes to Consolidated Financial Statements (continued)  

4 

Significant accounting judgments, estimates and assumptions (continued)  

4.1 

Judgments (continued)  

4.2.4  Software development costs 

Software development costs are capitalised in accordance with the accounting policy described in Note 3.6.1. Initial capitalisation of costs is based 
on management's judgment that technological and economical feasibility is confirmed, usually when a product development project has reached a 
defined milestone according to an established project management model. In determining the amounts to be capitalised management makes 
assumptions regarding the expected future cash generation of the assets, discount rates to be applied and the expected period of benefits.  

4.2.5  Impairment of goodwill and other intangible assets 

Impairment exists when the carrying value of an asset or cash generating unit exceeds its recoverable amount, which is the higher of its fair value 
less costs of disposal and its value in use. The fair value less costs of disposal calculation is based on available data from binding sales transactions, 
conducted at arm’s length, for similar assets or observable market prices less incremental costs for disposing of the asset. The value in use 
calculation is based on a discounted cash flow (“DCF”) model. The cash flows are derived from management forecast. The recoverable amount is 
sensitive to the discount rate used for the DCF model as well as the growth rate used for extrapolation purposes. The key assumptions used to 
determine the recoverable amount for the different CGUs are disclosed and further explained in Notes 7 and 11. 

4.2.6  Fair value of assets and liabilities in business combinations  

At the acquisition date the Group recognises separately the identifiable assets, liabilities and contingent liabilities acquired or assumed in a business 
combination at their fair values, which involves estimates. Such estimates are based on valuation methods that require considerable judgment in 
forecasting future cash flows and developing other assumptions. 

4.2.7  Share-based payments 

Management estimates the fair value of equity-settled stock options at the date of grant and the fair value of cash-settled options at each reporting 
date using the Black-Scholes-Merton, binominal, Monte-Carlo or other option pricing models, as applicable. The option pricing models were 
originally developed for use in estimating the fair value of traded options, which have different characteristics than the Group’s stock options 
granted by the Company. The models are also sensitive to changes in the subjective assumptions, which can materially affect the fair value 
estimate. These subjective assumptions include expected volatility, dividend yield, risk-free interest and forfeiture rates. 

4.2.8  Deferred taxes on undistributed earnings 

Deferred tax is recognised based on estimated dividends distributions of Company’s subsidiaries taking into account limitation of cash and cash 
equivalents available at the reporting date. 

4.2.9  Changes in estimates  

In Q3 2019, the Group changed its estimates with respect to the life span of the in-game virtual items purchased by game players. The changes 
resulted from the fact that the Group accumulated sufficient data related to the patterns of how the in-game items are consumed by paying game 
players. As a result the Company refined its estimate of the period of satisfaction of the performance obligation in relation to virtual in-game items. 
The changes in estimates were recorded prospectively starting from Q3 2019 and resulted in an increase in revenue and a decrease in deferred 
MMO Games revenue estimated at RUR 13,324 as at December 31, 2019 (RUR 13,037 as at September 30, 2019). 

4.2.10  Significant judgement in determining the lease term of contracts with renewal options 

The Group determines the lease term as the non-cancellable term of the lease, together with any periods covered by an option to extend the lease 
if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not to be exercised. 

The Group applies judgement in evaluating whether it is reasonably certain to exercise the option to renew. That is, it considers all relevant factors 
that create an economic incentive for it to exercise the renewal. After the commencement date, the Group reassesses the lease term if there is a 
significant event or change in circumstances that is within its control and affects its ability to exercise (or not to exercise) the option to renew (e.g., 
a change in business strategy). 

4.2.11.  Significant judgement in determining incremental borrowing rate 

At for the interest rate the Group obtained estimation from banks and compared it to the rate of interest rate swap applicable for currency of the 
lease contract and for similar tenor, corrected by the average credit spread of entities with rating similar to the Group’s rating. The rate is close to 
9.6% for weighted average lease duration. Duration for discount rate is based on weighted average lease period (2.4 years for January 1, 2019). 
The discount rate is applied to all lease contracts. 

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Notes to Consolidated Financial Statements (continued)  

5 

Operating segments 

In reviewing the operational performance of the Group and allocating resources, the Chief Executive Officer of the Group, who is the Group’s Chief 
Operating Decision Maker (CODM), reviews selected items of each segment's income statement, assuming 100% ownership in all of the Group’s key 
operating subsidiaries, based on management reporting.  

Management reporting is different from IFRS, because it does not include certain IFRS adjustments which are not analysed by the CODM in 
assessing the core operating performance of the business. Such adjustments affect such major areas as revenue recognition, deferred tax on 
unremitted earnings of subsidiaries, share-based payments, disposal or impairment of investments , business combinations, fair value adjustments, 
amortisation and impairment thereof, net foreign exchange gains and losses, share in financial results of associates, as well as irregular non-
recurring items that occur from time to time and are evaluated for adjustment as and when they occur. The tax effect of these adjustments is also 
excluded from management reporting. 

The financial information of the key subsidiaries acquired during the reporting period or after the reporting period but prior to the date of these 
consolidated financial statements is included into the segment disclosure starting from the beginning of the earliest comparative period included in 
the financial statements. 

The financial information of subsidiaries disposed of and assets classified as held for sale prior to the date of these consolidated financial 
statements is excluded from the segment presentation starting from the beginning of the earliest period presented.  

Accordingly, segment reporting for the year ended December 31, 2019 and the respective comparative segment financial information has been 
retrospectively adjusted, as applicable, to include the financial information of new acquisitions which took place during the period (Note 6) and to 
exclude the information related to assets held for sale reclassified during the reporting period. 

Additionally, in order to achieve comparability, IFRS 16 adoption effect (Note 2.2) is included in segment reporting starting from January 1, 2018.  

In 2019 the Group has changed the composition of the reporting segments in order to better reflect Group’s strategy, the way the business is 
managed and units’ interconnection within its eco-system. From the first quarter of 2019 the Group has identified the following reportable 
segments on this basis: 

• 

• 

• 

Communications and Social; 

Games; and 

New initiatives. 

The Communications and Social segment includes email, instant messaging and portal (main page and media projects). It earns substantially all 
revenues from display and context advertising. This segment also aggregates the Group’s social network Vkontakte (VK) and two other social 
networks (OK and My World) and earns revenues from (i) commission from application developers based on the respective applications’ revenue,  
(ii) user payments for virtual gifts, stickers and music subscriptions and (iii) online advertising, including display and context advertising. It also 
includes Search and music services (UMA). These businesses have similar nature and economic characteristics as they are represented by social 
networks and online communications, common type of customers for their products and services and are regulated under similar regulatory 
environment. 

The Games segment includes online gaming services, including MMO, social and mobile games operated by the Group. It earns substantially all 
revenues from (i) sale of virtual in-game items to users, (ii) royalties for games licensed to third-party online game operators and (iii) in-game 
advertising. 

The New initiatives reportable segment represents separate operating segments aggregated in one reportable segment for its similar nature of 
newly acquired and dynamically developing businesses. This segment primarily consists of Youla classifieds earning substantially all revenues from 
advertising and listing fees, Maps.me, Geek Brains, B2B new projects including cloud as well as MRG Tech Lab initiatives along with other services, 
which are considered insignificant by the CODM for the purposes of performance review and resource allocation. 

The Group measures the performance of its operating segments through a measure of earnings before interest, tax, depreciation and amortisation 
(EBITDA). Segment EBITDA is calculated as the respective segment’s revenue less operating expenses (excluding depreciation and amortisation and 
impairment of intangible assets), including Group corporate expenses allocated to the respective segment. 

EBITDA is not a measure of financial performance under IFRS. The calculation of EBITDA by the Group may be different from the calculations of 
similarly labeled measures used by other companies and it should therefore not be used to compare one company against another or as a 
substitute for analysis of the Group’s operating results as reported under IFRS. EBITDA is not a direct measure of the Group’s liquidity, nor is it an 
alternative to cash flows from operating activities as a measure of liquidity, and it needs to be considered in the context of the Group’s financial 
commitments. EBITDA may not be indicative of the Group’s historical operating results, nor is it meant to be predictive of the Group’s potential 
future results. The Group believes that EBITDA provides useful information to the users of the consolidated financial statements because it is an 
indicator of the strength and performance of the Group’s ongoing business operations, including the Group’s ability to fund discretionary spending 
such as capital expenditure, acquisitions and other investments and the Group’s ability to incur and service debt. 

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Notes to Consolidated Financial Statements (continued)  

5 

Operating segments (continued)  

The information about the breakdown of revenue from external customers by the customers’ country of domicile and non-current assets by country 
is not available to the management of the Group, and it considers that the cost to develop such information would be excessive. 

The Group has changed presentation of its reporting segments retrospectively to provide corresponding basis for comparison. 

The income statement items for each segment for the year ended December 31, 2019, as presented to the CODM, are presented below:  

Communications and Social  

Games 

New initiatives 

Eliminations 

Group 

Revenue 
External revenue 
Intersegment revenue 

Total revenue 
Total operating expenses 

EBITDA 

Net profit  

50,313 
208 

50,521 
23,186 

27,335 

30,551 
118 

30,669 
25,425 

5,244 

6,206 
27 

6,233 
9,060 

(2,827) 

– 
(353) 

(353) 
(353) 

– 

87,070 
– 

87,070 
57,318 

29,752 

15,649 

The income statement items for each segment for the year ended December 31, 2018, as presented to the CODM, are presented below: 

Communications and Social  

Games 

New initiatives 

Eliminations 

Group 

Revenue 
External revenue 
Intersegment revenue 

Total revenue 
Total operating expenses 

EBITDA 

Net profit 

43,575 
191 

43,766 
18,122 

25,644 

24,841 
4 

24,845 
19,839 

5,006 

2,748 
1 

2,749 
6,262 

(3,513) 

– 
(196) 

(196) 
(196) 

– 

71,164 
– 

71,164 
44,027 

27,137 

15,083 

A reconciliation of group aggregate segment revenue, as presented to the CODM, to IFRS consolidated revenue of the Group for the years ended 
December 31, 2019 and 2018 is presented below:  

Group aggregate segment revenue, as presented to the CODM 
Adjustments to reconcile revenue as presented to the CODM to consolidated revenue under IFRS: 
Effect of difference in dates of acquisition,loss of control in subsidiaries and assets held for sale 
Differences in timing of revenue recognition 
Barter revenue 
Dividend revenue from venture capital investments 

Consolidated revenue under IFRS 

2019 

87,070 

2,615 
6,520 
8 
18 

96,231 

2018 

71,164 

2,992 
(8,154) 
74 
29 

66,105 

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Notes to Consolidated Financial Statements (continued)  

5 

Operating segments (continued)  

A reconciliation of group aggregate segment EBITDA, as presented to the CODM, to IFRS consolidated profit/(loss) before income tax expense of the 
Group for the years ended December 31, 2019 and 2018 is presented below:  

Group aggregate segment EBITDA, as presented to the CODM 
Adjustments to reconcile EBITDA as presented to the CODM to consolidated profit/(loss) before income tax 

expenses under IFRS: 

Effect of difference in dates of acquisition, loss of control in subsidiaries and assets held for sale 
IFRS 16 implementation 
Differences in timing of revenue recognition  
Net (loss)/gain on venture capital investments 
Share-based payment transactions 
Other 

EBITDA 

Depreciation and amortisation 
Impairment of intangible assets 
Share of loss of equity accounted associates 
Finance income 
Finance expenses 
Other non-operating loss 
Gain on joint ventures formation 
Loss on fair value remeasurement of assets held for sale 
Net loss on derivative financial assets and liabilities at fair value through profit or loss  
Gain on remeasurement of previously held interest in equity accounted associate 
Reversal of impairment / (impairment) of equity accounted associates 
Net gain on disposal of intangible assets 
Net gain on disposal of subsidiary 
Net foreign exchange (loss)/gain 

Consolidated profit/(loss) before income tax expense under IFRS  

2019 

29,752 

(8,091) 
– 
8,265 
(139) 
(1,742) 
11 

28,056 

(12,771) 
(659) 
(1,691) 
585 
(1,459) 
(182) 
15,855 
(4,519) 
(758) 
324 
60 
418 
– 
(980) 

22,279 

2018 

27,137 

(5,904) 
(3,540) 
(7,464) 
26 
(6,732) 
27 

3,550 

(9,665) 
(1,711) 
(497) 
545 
(17) 
(12) 
– 
– 
(516) 
– 
(37) 
– 
47 
796 

(7,517) 

A reconciliation of group aggregate net profit, as presented to the CODM, to IFRS consolidated net profit/(loss) of the Group for the years ended 
December 31, 2019 and 2018 is presented below: 

Group aggregate segment net profit, as presented to the CODM 
Adjustments to reconcile net profit as presented to the CODM to consolidated net profit/(loss) under IFRS: 
Share-based payment transactions 
Differences in timing of revenue recognition  
Effect of difference in dates of acquisition, loss of control in subsidiaries and assets held for sale 
IFRS 16 implementation 
Amortisation of fair value adjustments to intangible assets 
Gain on joint ventures formation 
Loss on fair value remeasurement of assets held for sale 
Net loss on financial instruments at fair value through profit or loss 
Gain on remeasurement of previously held interest in equity accounted associate 
Net gain on disposal of intangible assets 
Net gain on disposal of subsidiary 
Net foreign exchange (loss)/gain 
Share of loss of equity accounted associates 
Reversal of impairment/(impairment) of equity accounted associates  
Other non-operating loss 
Other 
Tax effect of the adjustments  

Consolidated net profit/(loss) under IFRS 

2019 

15,649 

(1,742) 
8,265 
(6,959) 
– 
(3,192) 
15,855 
(4,519) 
(897) 
324 
418 
– 
(980) 
(1,691) 
60 
(182) 
(11) 
(1,547) 

18,851 

Mail.Ru Group 2019 Results 

147

2018 

15,083 

(6,732) 
(7,464) 
(6,006) 
435 
(5,174) 
– 
– 
(490) 
– 
– 
47 
796 
(497) 
(37) 
(12) 
(16) 
2,004 

(8,063) 

30 

2019Annual report 
 
  
 
 
 
  
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 

6.1  UMA  

In February 2019, the Group completed the acquisition of 100% of Salerton Investments Limited (“UMA”), an Internet and mobile music service provider 
in Russia, for a total cash consideration of RUR 6,391. As of September 30, 2019, as a result of the control acquisition the Group derecognized equity 
accounted investment in UMA. The main purpose of the acquisition is to expand the Group’s presence in the market of music services. 

In February 2020 the Group finalised purchase price allocation for UMA acquisition, which resulted in no change from provisional values. The fair 
values of the identifiable assets and liabilities of UMA at the date of acquisition were as follows: 

Intangible assets 
Property and equipment  
Deferred income tax assets 
Trade accounts receivable 
Prepaid expenses and advances to suppliers 
Other current assets 
Cash and cash equivalents 

Total assets 

Trade accounts payable 
Deferred income tax liabilities 
Income tax payable 
Other taxes payable 
Other payables, provisions and accrued expenses 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)  The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2]  The acquisition date fair value of the Group’s previously held equity interest 

Consideration transferred by the Group 

(b)  The amount of non-controlling interest in UMA measured at the proportionate share of the identifiable net assets 
Over 
(c)  The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at final 

fair values 

Goodwill 

Fair value 

693 
3 
111 
356 
169 
26 
1,079 

2,437 

858 
31 
13 
100 
47 

1,049 

1,388 

6,391 
1,601 

7,992 

14 

1,388 

6,618 

Goodwill is mainly attributable to development of music services, cost saving and potential synergy with the Group’s business. Goodwill is allocated 
to Vkontante and Social Networks CGUs. 

Goodwill is not expected to be deductible for income tax purposes. 

Intangible assets mainly include software and customer base, and are amortised over the period of 2 to 5 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

Mail.Ru Group 2019 Results 

148

6,391 
(1,079) 

5,312 

31 

2019Annual report 
 
 
 
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.2 

ESforce  

In January 2018 the Group acquired a leading eSport group of companies operating under the ESforce brand (together “ESforce”) for a cash 
consideration of RUR 5,659 and contingent consideration, measured at fair value, of RUR 1,132 based on ongoing financial KPIs in a period of  
1 year. Contingent liability was denominated in USD and remeasured in December 2018 to RUR 1,948 (Note 16) and paid in full amount in March 
2019. The primary purpose of the acquisition of ESforce was to enhance the Group’s position on the eSports market. 

In January 2019 the Group finalised purchase price allocation for ESforce acquisition, which resulted in no change from provisional values. The fair 
values of the identifiable assets and liabilities of ESforce at the date of acquisition were as follows:  

Property and equipment  
Other intangible assets  
Deferred income tax assets  
Trade accounts receivable 
Prepaid income tax  
Prepaid expenses and advances to suppliers 
Other current assets 
Other non-current assets 
Cash and cash equivalents 

Total assets 

Deferred income tax liabilities 
Trade accounts payable 
VAT and other taxes payable 
Deferred revenue and customer advances 
Provisions for tax contingencies 
Other payables and accrued expenses 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)   The consideration transferred by the Group measured at fair values: 

[1]  Cash consideration 
[2]  Contingent consideration liability (Note 16) 

Consideration transferred by the Group 

(b)   The amount of non-controlling interest in ESforce measured at the proportionate share of the identifiable net assets 
Over 
(с)   The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at final 

fair values 

Goodwill 

Fair value 

648 
674 
227 
191 
12 
23 
167 
9 
207 

2,158 

144 
235 
12 
68 
128 
130 

717 

1,441 

5,659 
1,132 

6,791 

22 

1,441 

5,372 

Goodwill is mainly attributable to the potential of ESforce to further enhance its leadership position in the eSports market, as well as the prospects 
of potential synergies with the Group’s other operations. Goodwill is not expected to be deductible for income tax purposes.  

Intangible assets mainly include trademark and customer base, and are amortised over the period of 2 to 5 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

5,730 
(207) 

5,523 

In June 2019 the Group decided to create a partnership around ESforce eSports business. As of June 30, 2019 the Group reclassified related to 
ESforce assets in amount RUR 6,920 as assets held for sale and liabilities directly associated with assets held for sale in the amount RUR 0.6 billion.  

In December 2019, the Group remeasured fair value of ESforce, classified as assets held for sale, from RUR 6.3 billion to RUR 1.8 billion and, 
therefore recognized, remeasurement loss in the amount of RUR 4.5 billion for 2019 primarily related to goodwill.  

Mail.Ru Group 2019 Results 

149

32 

2019Annual report 
 
 
 
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.2 

ESforce (continued)  

As at December 31, 2019, the Group classified related to ESforce assests in the amount RUR 2,334 as assets held for sale and liabilities directly 
associated with assets held for sale in the amount RUR 543 as the Group plans to recover its carrying value through a sale transaction or 
contribution to a joint venture. 

The Group decided to use the right to reverse Modern Pick partnership transaction around ESforce due to non-completion of the key asset 
consolidation condition by the majority shareholder as of December 31, 2019. 

6.3  BitGames, 33 Slona and InShopper 

In April 2018 the Group acquired control in mobile games developer PBL Bitdotgames Publishing Limited (“BitGames”) by increasing its share to 
51% (49% in addition to 2% stake as of March 31, 2018). The primary purpose of the acquisition of BitGames was to enhance the Group’s position 
on mobile games market.  

Also in April 2018 the Group completed the acquisition of 100% in LLC “33 Slona” and LLC “Tekhnologii nedvizhimosti” (collectively, “33 Slona”), a 
digital real estate agency. The primary purpose of the acquisition of 33 Slona was to leverage the Group’s expertise and resources by achieving 
substantial synergies with Youla, the Group’s general online classifieds product. 

In June 2018 the Group completed the acquisition of the 100% in Consult Universal Corp (“InShopper”), a cash-back technology provider. The 
primary purpose of the acquisition of InShopper was to leverage the Group’s expertise and resources by achieving substantial synergies with 
Group’s payment technologies and solutions.  

Total cash consideration for the transactions above was RUR 2.5 bln and contingent consideration, measured at fair value, of RUR 93 (based on 
ongoing financial KPIs in a period of 1 year. Contingent liability was remeasured in March 2019 to RUR 9. 

In April 2019 the Group finalised purchase price allocation for BitGames, 33 Slona and InShopper acquisitions, which resulted in no change from 
provisional values. The fair values of the identifiable assets and liabilities of BitGames, 33 Slona and InShopper at the date of acquisition were as follows: 

Other intangible assets 
Loans receivable 
Deferred income tax assets  
Prepaid expenses and advances to suppliers 
Trade accounts receivable 
Other current assets 
Cash and cash equivalents 

Total assets 

Deferred income tax liabilities 
Trade accounts payable 
Deferred revenue and customer advances 
Loans payable 
VAT and other taxes payable 
Other payables and accrued expenses 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)   The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2]  Financial assets at fair value through profit or loss – derivative over the equity of investee 
[3]  The acquisition date fair value of the Group’s previously held equity interest 
[4]  Contingent consideration liability (Note 16) 

Consideration transferred by the Group 

(b)   The amount of non-controlling interest measured at the proportionate share of the identifiable net assets 
Over 
(с)   The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at final 

fair values 

Goodwill 

Fair value 
1,140 
5 
59 
14 
36 
36 
26 

1,316 

143 
83 
473 
33 
5 
10 

747 

569 

2,515 
11 
114 
93 

2,733 

247 

569 

2,411 

Goodwill is not expected to be deductible for income tax purposes. Goodwill is mainly attributable to development of new games, cost saving and 
potential synergy with the Group’s classified business, payment solutions and other operations. 

Mail.Ru Group 2019 Results 

150

33 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.3  BitGames, 33 Slona and InShopper (continued)  

Goodwill related to BitGames and 33 Slona acquisition is allocated to Games and Youla CGUs correspondingly. Goodwill related to InShopper 
acquisitions is allocated to Vkontakte, Social Networks and Email and Portal CGUs. 

Intangible assets mainly include social and mobile games and are amortised over the period of 2 to 5 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

6.4  Citymobil 

2,534 
(26) 

2,508 

In April 2018 as a result of a number of transactions the Group acquired a 25.38% stake in taxi aggregator City-Mobil LLC (“Citymobil”) for a total 
cash consideration of RUR 530, including RUR 120 conversion of loan. In 2019 the Group participated in new funding rounds and contributed 
additionally RUR 679. As a result of RUR 2.2 bln loan conversion the Group’s share in Citymobil increased to 29.669%.  

The Group concluded that it has significant influence over Citymobil as the Group has the power to participate in the financial and operating policy 
decisions through its representation on Citymobil’s Board of Directors. The Group’s ownership interest in Citymobil represents an investment in an 
associate and is accounted for under the equity method. As of April 2019, the Group finalized purchase price allocation of Citymobil, which resulted 
in no change from provisional values. 

In July 2019 the Board of Directors of the Company approved the signing of a term sheet assuming investment into a new O2O-focused company.  

In December 2019 the O2O deal was finalized and Citymobil was transferred to new O2O JV as a part of the Group investment. For details please 
refer to Note 6.10. 

6.5  Panzerdog 

In May 2019 the Group acquired control in mobile games developer Panzerdog OY (“Panzerdog”) by increasing its share to 59.45% (39.45% in addition 
to 20% stake as of March 31, 2019) for total cash consideration of RUR 626. As of September 30, 2019, as a result of the control acquisition the Group 
derecognized equity accounted investment in Panzerdog with the gain from remeasurement of previously held interest in equity accounted associates 
of RUR 285. The primary purpose of the acquisition of Panzerdog was to enhance the Group’s position on mobile games market.  

Provisional fair values of the identifiable assets and liabilities as at the date of acquisition were as follows: 

Provisional fair value 

Intangible assets 
Property and equipment  
Trade accounts receivable 
Other current assets 
Cash and cash equivalents 

Total assets 

Deferred revenue 
Deferred income tax liabilities 
Trade accounts payable 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)  The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2]  The acquisition date fair value of the Group’s previously held equity interest 

Consideration transferred by the Group 

(b)  The amount of non-controlling interest in Panzerdog measured at the proportionate share of the identifiable net assets 
Over 
(c)  Financial assets at fair value through profit or loss – derivative over the equity of investee (Note 22) 
(d)  The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

Mail.Ru Group 2019 Results 

151

654 
2 
87 
31 
89 

863 

168 
131 
215 

514 

349 

626 
317 

943 

141 

110 

349 

625 

34 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.5  Panzerdog (continued)  

Goodwill is mainly attributable to development of new games and potential synergy with the Group’s business. Goodwill is not expected to be 
deductible for income tax purposes.  

Intangible assets mainly include mobile games and are amortised over the period of 2 to 5 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

6.6  Native Roll, Worki and Relap 

630 
(89) 

541 

In April 2019 the Group acquired 50.83% in Native Media LLC (“Native Roll”) – a video ad platform. The primary purpose of the acquisition of Native 
Roll was to enhance the Group’s position on advertising solutions market. As of December 31, 2019 the Group acquired control over the remaining 
share of 49.17%. 

In May 2019 the Group acquired 51% in LLC “Iconjob” (“Worki”), a job search platform. The primary purpose of the acquisition of Worki was to 
leverage the Group’s expertise and resources by achieving substantial synergies with Youla, the Group’s general online classifieds product. As of 
December 31, 2019 the Group acquired control over the remaining share of 49%. 

Also, in May 2019 the Group acquired 100% in Surfingbird LLC (“Relap”), a recommendatory platform. The primary purpose of the acquisition of 
Relap was to leverage the Group’s expertise and resources by achieving substantial synergies with Pulse, the Group’s recommendation technologies 
and solutions. 
Total cash consideration for the transactions above was RUR 2.1 bln. 

In accounting for the business combinations, the Group has provisionally determined the amounts of the acquired companies’ identifiable assets 
and liabilities at their fair value. The acquisition accounting will be finalised upon completion of the tax planning and valuation of Native Roll, Worki 
and Relap’s assets and liabilities. 

Provisional fair values of the identifiable assets and liabilities of Native Roll, Worki and Relap as at the date of acquisition were as follows: 

Provisional fair value 

Intangible assets 
Property and equipment  
Trade accounts receivable 
Other current assets 
Cash and cash equivalents 

Total assets 

Trade accounts payable 
Loans payable 
Deferred income tax liabilities 
VAT and other taxes payable 
Other payables 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)  The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2] Contingent consideration liability 

Consideration transferred by the Group 

(b)  Financial liability at fair value through profit or loss – derivative over the equity of investee (Note 22) 
Over 
(c)  The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

Mail.Ru Group 2019 Results 

152

335 
4 
200 
22 
86 

647 

139 
67 
55 
13 
28 

302 

345 

2,064 
71 

2,135 

461 

345 

2,251 

35 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.6  Native Roll, Worki and Relap (continued)  

Goodwill is not expected to be deductible for income tax purposes. Goodwill is mainly attributable to enhancement the Group’s position on 
advertising and online recruitment markets and potential synergies with the Group’s businesses. 

Intangible assets mainly include software, trademark and customer base and are amortised over the period of 2 to 10 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

6.7 

Swag Masha 

2,064 
(86) 

1,978 

On July 8, 2019 the Group acquired control over mobile games developer LLC “Swag Masha” (“Swag Masha”) by increasing its share to 51% (16% in 
addition to 35% stake as of March 31, 2019) for a total cash consideration of RUR 79. The primary purpose of the acquisition of Swag Masha was to 
enhance the Group’s position on mobile games market. 

Provisional fair values of the identifiable assets and liabilities as at the date of acquisition were as follows: 

Provisional fair value 

Intangible assets 
Property and equipment  
Trade accounts receivable 
Other current assets 
Cash and cash equivalents 

Total assets 

Trade accounts payable 
Other payables, provisions and accrued expenses 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)  The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2]  The acquisition date fair value of the Group’s previously held equity interest 

Consideration transferred by the Group 

(b)  The amount of non-controlling interest in Swag Masha measured at the proportionate share of the identifiable net assets 
Over 
(c)  The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

Goodwill is mainly attributable to development of new games and potential synergy with the Group’s business. Goodwill is not expected to be 
deductible for income tax purposes.  

Intangible assets mainly include mobile games and are amortised over the period of 2 to 5 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

Mail.Ru Group 2019 Results 

153

273 
1 
68 
1 
33 

376 

140 
1 

141 

235 

79 
170 

249 

115 

235 

129 

79 
(33) 

46 

36 

2019Annual report 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.8 

Skillbox 

In December 2019 the Group acquired control in educational online platform LLC “Skillbox” (“Skillbox”) by increasing its share to 60.3% (50% in 
addition to 10.3% stake as of February 14, 2019 that was accounted as financial asset at fair value through profit and loss) for a total cash 
consideration of RUR 1.6 bln. The primary purpose of the acquisition of Skillbox was to expand the Group’s presence on the online education market 
by achieving substantial synergies with Geekbrains, the Group’s online educational platform. 

Provisional fair values of the identifiable assets and liabilities as at the date of acquisition were as follows: 

Provisional fair value 

Property and equipment  
Intangible assets 
Trade accounts receivable 
Prepaid expenses and advances to suppliers 
Other current assets 
Cash and cash equivalents 

Total assets 

Trade accounts payable 
Deferred revenue and customer advances 
Other payables, provisions and accrued expenses 

Total liabilities 

Total net assets 

Goodwill on the transaction was calculated as the excess of: 
(a)  The consideration transferred by the Group measured at fair values: 

[1]  Cash paid 
[2]  the acquisition date fair value of the Group’s previously held equity interest measured at fair values 

Consideration transferred by the Group 

(b)   The amount of non-controlling interest in Skillbox measured at the proportionate share of the identifiable net assets 
Over 
(c)   The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

26 
741 
7 
46 
1 
118 

939 

21 
603 
53 

677 

262 

1,602 
331 

1,933 

104 

262 

1,775 

Goodwill is mainly attributable to educational services and potential synergy with the Group’s business. Goodwill is not expected to be deductible for 
income tax purposes.  

Intangible assets mainly include software, trademark and customer base and are amortised over the period of 2 to 10 years. 

The cash flows on acquisition were as follows: 

Cash paid (included in cash flows from investing activities) 
Cash acquired (included in cash flows from investing activities) 

Net cash flow on acquisition 

6.9  Aliexpress Russia Joint Venture  

1,602 
(118) 

1,484 

On October 8, 2019, the Group with Alibaba Group, MegaFon and RDIF completed formation of Aliexpress Russia Joint Venture (AER or AER JV).  

The Group invested its Pandao e-commerce assets with fair value of RUR 1 bln and cash consideration in the amount of RUR 11.8 bln in exchange 
for a 15.01% stake in the AER JV (voting – 18%). 

Cash consideration in the amount of RUR 11.8 bln is comprised of RUR 6.5 bln paid on October 8, 2019 and the rest of the amount to be 
contributed by October 2020. 

Alibaba Group invested cash in the amount of RUR 6.5 bln and contributed its AliExpress Russia business in exchange for a 55.7% stake (voting – 
49.9%), RDIF invested cash in the amount of RUR 6.5 bln in exchange for a 5% stake (voting – 1.2%) and MegaFon sold 9.97% economic stake in 
Mail.ru Group to Alibaba Group in exchange for a 24.3% stake (voting – 30.2%) in the AER JV. 

Mail.Ru Group 2019 Results 

154

37 

2019Annual report 
 
 
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.9  Aliexpress Russia Joint Venture (continued)  

All parties contractually agreed sharing of control over AER based on the unanimous consent of the parties over decisions related to AER JV’s 
relevant activities.  

The Group recognizes this investment as a joint venture and has accounted for it under the equity method.  

The calculation of the gain on joint venture formation at the date of formation (October 8, 2019) is presented in the table below: 

Fair value of 15.01% retained interest in joint venture adjusted for gain related to the Group’s interest 
Carrying value of net assets disposed  
Cash consideration 

Gain on joint venture formation (related to disposal of Pandao) 

Provisional fair values of the identifiable assets and liabilities as at the date of acquisition were as follows: 

Intangible assets 
Property and equipment  
Other non-current assets 
Inventories 
Trade accounts receivable 
Other current assets 
Cash and cash equivalents 

Total assets 
Deferred tax liabilities 
Trade accounts payable 
Other payables, provisions and accrued expenses 

Total liabilities 

Total net assets 

Group's effective share in equity – 15.01% 

Goodwill on the transaction was calculated as the excess of: 
(a)   Fair value of 15.01% retained interest in joint venture adjusted for gain related to the Group’s interest 
Over 
(b)   The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

Goodwill in the amount in RUR 3.3 bln is included in the carrying amount of the AER JV investment. 

Intangible assets mainly include trademark and customer base and are amortised over the period of 3 to 8 years. 

6.10  O2O Joint Venture 

12,692 
(32) 
(11,799) 

861 

Provisional fair value as of 
October 8, 2019 

44,237 
825 
346 
1,075 
12,196 
41 
13,170 

71,890 
8,787 
969 
96 

9,852 

62,038 

9,314 

12,692 

9,314 

3,378 

In July 2019, the Group and Sberbank entered into an agreement for the investment into a new O2O group (O2O or O2O JV) focused on digital 
technologies for food and transportation markets. As of December 18, 2019 all the necessary corporate governance and regulatory approvals, 
including the approval from Federal Antimonopoly Service, had been received so the formation of a partnership was completed.  

The Group contributed its stakes in Delivery Club (100%) and Citymobil (29.67%) as well as cash consideration of RUR 8.5 bln and contingent 
consideration in the amount of RUB 4.6 bln depending on the achievement of a number of KPIs by contributed businesses by November 2020 and 
other contingent consideration in amount of RUR 0.8 bln. 

Sberbank contributed cash in the amount of RUR 39.7 bln (used by O2O JV to acquire additional 5.8% stake in Citymobil and 100% stake in 
Foodplex) and contingent consideration in the amount of RUB 13 bln depending on the achievement of a number of KPIs by contributed businesses 
by November 2020. 

The parties have equal 50% stakes in the O2O JV, with up to 10% of shares to be potentially allocated for the long-term motivation program to 
incentivize O2O platform’s employees. 

Mail.Ru Group 2019 Results 

155

38 

2019Annual report 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

6 

Business combinations in 2018 and 2019 (continued)  

6.10  O2O Joint Venture (continued)  

The Group recognizes this investment as a joint venture and has accounted for it under the equity method.  

The calculation of the gain on joint venture formation at the date of formation (December 18, 2019) is presented in the table below: 

Fair value of 50% retained interest in joint venture adjusted for gain related to the Group’s interest 
Cash consideration 
Carrying value of net assets disposed 
Contingent consideration payable at fair value 

Gain on joint venture formation (related to disposal of Delivery Club and carrying amount of Citymobil) 

Provisional fair values of the identifiable assets and liabilities as at the date of acquisition were as follows: 

Investments in associates 
Right-of-use assets 
Intangible assets 
Property and equipment  
Deferred income tax assets 
Other non-current assets 
Trade accounts receivable 
Other current assets, including consideration receivable of RUR 17.6 bln 
Cash and cash equivalents 

Total assets 

Other non-current liabilities 
Trade accounts payable 
Lease liabilities 
Other payables, provisions and accrued expenses 

Total liabilities 

Total net assets 

Group's effective share in equity – 50% (effective share in equity adjusted by NCI – 48.6%) 

Goodwill on the transaction was calculated as the excess of: 
(a)   Fair value of 50% retained interest in joint venture adjusted for gain related to the Group’s interest 
Over 
(b)   The net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed measured at fair 

provisional values 

Goodwill 

Goodwill in the amount in RUR 7.8 bln is included in the carrying amount of О2О JV investment. 

Intangible assets mainly include trademark and customer base and are amortised over the period of 3 to 10 years. 

37,019 
(8,447) 
(8,177) 
(5,401) 

14,994 

Provisional fair value as of 
December 18, 2019 

559 
1,698 
18,084 
153 
447 
454 
963 
19,000 
44,456 

85,814 

235 
3,149 
1,440 
21,011 

25,835 

59,979 

29,148 

37,019 

29,148 

7,871 

Mail.Ru Group 2019 Results 

156

39 

2019Annual report 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

7 

Intangible assets  

Goodwill  

Trademark 

Customer base 

Game software 
and software 
development costs  

Other software, 
licenses and other 

Cost 
At January 1, 2018 
Additions 
Disposals 
Additions due to acquisition of subsidiaries (Note 6) 
Disposal due to disposal of subsidiaries 
Translation adjustment 

133,038 
– 
– 
7,780 
(372) 
– 

14,844 
13 
– 
265 
(18) 
1 

22,063 
– 
– 
253 
(17) 
– 

13,299 
1,407 
(93) 
1,041 
– 
739 

5,292 
950 
(1) 
255 
(54) 
86 

Total 

188,536 
2,370 
(94) 
9,594 
(461) 
826 

At December 31, 2018 

140,446 

15,105 

22,299 

16,393 

6,528 

200,771 

Additions 
Disposals 
Additions due to acquisition of subsidiaries (Note 6) 
Impairment 
Assets held for sale 
Translation adjustment 

– 
– 
11,398 
– 
(11,179) 
– 

817 
(1) 
692 
– 
(1,116) 
(81) 

– 
– 
147 
– 
(585) 
– 

620 
(4,955) 
922 
(59) 
–  
(534) 

3,316 
(36) 
935 
–  
(538) 
(83) 

4,753 
(4,992) 
14,094 
(59) 
(13,418) 
(698) 

At December 31, 2019 

140,665 

15,416 

21,861 

12,387 

10,122 

200,451 

Accumulated amortisation and impairment 
At January 1, 2018 
Charge for the year 
Disposals 
Disposal due to disposal of subsidiaries (Note 6) 
Impairment 
Translation adjustment 

At December 31, 2018 

Charge for the year 
Disposals 
Impairment 
Assets held for sale 
Translation adjustment 

At December 31, 2019 

Net book value 
At January 1, 2018 

At December 31, 2018 

At December 31, 2019 

– 
– 
– 
– 
– 
– 

– 

– 
– 
– 
– 
– 

– 

(7,064) 
(1,476) 
– 
– 
– 
– 

(11,846) 
(3,022) 
– 
– 
– 
– 

(8,282) 
(945) 
3 
– 
(1,711) 
(442) 

(3,264) 
(1,524) 
(1) 
33 
– 
(25) 

(30,456) 
(6,967) 
2 
33 
(1,711) 
(467) 

(8,540) 

(14,868) 

(11,377) 

(4,781) 

(39,566) 

(1,153) 
221 
– 
78 
4 

(1,479) 
124 
– 
74 
– 

(967) 
4,573 
(630) 
– 
399 

(2,245) 
115 
(29) 
165 
56 

(5,844) 
5,033 
(659) 
317 
459 

(9,390) 

(16,149) 

(8,002) 

(6,719) 

(40,260) 

133,038 

140,446 

140,665 

7,780 

6,565 

6,026 

10,217 

7,431 

5,712 

5,017 

5,016 

4,385 

2,028 

1,747 

3,403 

158,080 

161,205 

160,191 

Because of the significant downward revision of the forecasted cash inflows of the game Skyforge in Q2 2019, the Group fully impaired the game, 
recording an impairment charge of RUR 630. The impairment entirely belongs to the Games operating segment. 

Game software and development costs consist of internally and externally developed and acquired software for online games in use and in process 
of development.  

Games represent separable CGUs and the analysis of impairment was performed at the level of each game, where either impairment was 
previously recognised or current operating performance was below the original forecasts. The analysis included the comparison of the value in use 
determined based on discounted future cash flows to the carrying amount. The value in use calculation uses cash flow projections from financial 
budgets approved by senior management covering a period limited to the useful life of the respective game, ranging from 6 to 8 years. 

Determining value in use requires the exercise of significant judgment, including judgment about appropriate discount rates, remaining useful life, 
the amount and timing of expected future cash flows. The cash flows employed in the DCF analysis are based on the Group’s most recent budget 
and, for years beyond the budget, the Group’s estimates, which are based on assumed growth rates. The discount rates used in the DCF analysis are 
intended to reflect the risks inherent in the future cash flows of the respective cash generating units. The pre-tax discount rates used in the 
DCF models as of December 31, 2019 was 21.4% (2018: 20.6%). 

Russian online entertainment market growth rates;  

The calculation of value in use is most sensitive to the following assumptions:  
• 
• 
• 
• 

Games operating performance and net profit margins;  

The Group's market share;  

Discount rates. 

Mail.Ru Group 2019 Results 

157

40 

2019Annual report 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

8 

Property and equipment 

Cost 
At January 1, 2018 
Additions 
Transfers 
Disposals 
Assets held for sale 
Additions due to acquisition of subsidiaries (Note 6) 
Disposal due to disposal of subsidiaries 
Translation adjustment 

At December 31, 2018 

Additions 
Transfers 
Disposals 
Assets held for sale 
Additions due to acquisition of subsidiaries (Note 6) 
Translation adjustment 

At December 31, 2019 

Accumulated depreciation and impairment 
At January 1, 2018 
Charge for the year 
Disposals 
Translation adjustment 

At December 31, 2018 

Charge for the year 
Disposals 
Assets held for sale 
Translation adjustment 

At December 31, 2019 

Net book value 
At January 1, 2018 

At December 31, 2018 

At December 31, 2019 

Servers and  
computers 

Leasehold 
improvements 

Furniture,  
office equipment 
and motor vehicles 

Assets under 
construction 

Other property and 
equipment 

10,224 
– 
3,228 
(364) 
(32) 
32 
(1) 
59 

13,146 

111 
3,520 
(247) 
(35) 
20 
(53) 

16,462 

(6,980) 
(2,278) 
358 
(51) 

(8,951) 

(2,763) 
270 
15 
51 

(11,378) 

3,244 

4,195 

5,084 

516 
– 
135 
– 
– 
434 
– 
– 

1,085 

– 
1 
– 
(484) 
– 
– 

602 

(274) 
(253) 
– 
(1) 

(528) 

(117) 
– 
268 
1 

(376) 

242 

557 

226 

263 
– 
76 
(6) 
– 
68 
(1) 
2 

402 

– 
91 
(1) 
(74) 
– 
(10) 

408 

(164) 
(38) 
2 
(7) 

(207) 

(53) 
1 
1 
8 

(250) 

99 

195 

158 

582 
4,657 
(3,747) 
– 
– 
41 
– 
– 

1,533 

4,653 
(3,751) 
(35) 
(14) 
4 
(9) 

2,381 

– 
– 
– 
– 

– 

– 
– 
– 
– 

– 

582 

1,533 

2,381 

Total 

12,383 
4,656 
0 
(376) 
(32) 
648 
(2) 
63 

798 
(1) 
308 
(6) 
– 
73 
– 
2 

1,174 

17,340 

– 
139 
(7) 
(111) 
12 
(1) 

4,764 
– 
(290) 
(718) 
36 
(73) 

1,206 

21,059 

(474) 
(129) 
– 
(1) 

(604) 

(135) 
– 
14 
– 

(725) 

324 

570 

481 

(7,892) 
(2,698) 
360 
(60) 

(10,290) 

(3,068) 
271 
298 
60 

(12,729) 

4,491 

7,050 

8,330 

Mail.Ru Group 2019 Results 

158

41 

2019Annual report 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

9 

Consolidated subsidiaries 

These consolidated financial statements include the assets, liabilities and financial results of the Company and its subsidiaries, whose main activity 
is providing Russian-language Internet services. The significant subsidiaries as at December 31, 2019 and 2018 are listed below: 

Subsidiary 

Main activity 

Mail Coöperatief UA (Netherlands) 
MRGroup Investments Limited (Cyprus) 

Mail.Ru, LLC (Russia)  
NBSCI Money.Mail.Ru, LLC (Russia) 
Mail.Ru Development LLC 
MGL MY.COM (CYPRUS) LIMITED (renamed from 

Benstar limited) 

Mail.Ru Group LLC (renamed from Internet 

company Mail.Ru LLC) 

Data Centre M100 LLC (Russia) 
My.com B.V. (Netherlands) 
Mail.ru Internet Holdings B.V. (Netherlands) 
Mail.ru Aggregates B.V. (Netherlands) 
Mail.ru Holdings B.V. (Netherlands) 
V kontakte LLC (Russia)  
Pixonic LLC (Russia) 
Pixonic Games Limited (Cyprus) 
Delivery Club LLC (Russia)** 

Holding entity 
Holding entity 
Online portal services, development and support 
of online games, social network 
Internet payment system 
Reserch and development of online products 

Support of online games 

Holding company 
Hosting services 
Support of online games and portal services 
Holding company 
Holding company 
Holding company 
Social network 
Reserch and development of online products 
Online games operation 
Food delivery 

Ownership,%* 

December 31, 2019 

December 31, 2018 

100.0% 
100.0% 

100.0% 
100.0% 
100.0% 

100.0% 

100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
– 

100.0% 
100.0% 

100.0% 
100.0% 
100.0% 

100.0% 

100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 

* 

** 

The ownership percentages above represent the Company’s effective indirect ownership in each subsidiary. There are no differences between economic and voting 
rigths which the Group holds in subsidiaries. 
the Group lost control over the subsidiary due to the formation of JV. For details please refer to Note 6.10 

10 

Investments in equity accounted associates and joint ventures 

The Group has investments in associates operating popular Internet websites and providing various services over the Internet. Also since 2019 the 
Group entered into new joint ventures. For details please refer to Note 6. 

Investments in equity accounted associates and joint ventures at December 31, 2019 and 2018 comprised the following:  

Main activity 

Voting shares 

Carrying value  

December 31, 
2019 

December 31, 
2018 

December 31, 
2019 

December 31, 
2018 

Joint ventures 
Aliexpress Russia Holding Pte. Ltd. 
O2O Holding LLC 

Associates 
Inplat Holdings Limited (Cyprus) 
Haslop Company Limited (Cyprus) 

and Russian subsidiaries 
(collectively, "Mamba") 

Salerton Investment Limited 

(Cyprus) (Note 6.1) 

Others 

Total 

Cross-border marketplace 
Russia’s leading platform in mobility and 
food-tech 

18% 

50% 

0% 

0% 

12,021 

36,517 

Operation of electronic online payment systems 
Provides content for www.love.mail.ru, a vertical 
of the www.mail.ru portal operated by a 
subsidiary of Mail.Ru Internet NV 

17.76% 

17.76% 

31.19% 

31.19% 

The company holds music library rights 

100%* 

20% 

581 

493 

– 
222 

49,834 

– 

– 

573 

393 

1,730 
120 

2,816 

*  

the Group obtained control over Salerton Investment Limited (UMA) (see Note 6.1) 

The above entities have the same reporting date as the Company. None of the entities were listed on a public exchange as of December 31, 2019. 

The tables below illustrate the summarized financial information of the Group’s significant equity accounted investments and joint ventures in: 

Mail.Ru Group 2019 Results 

159

42 

2019Annual report 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

10 

Investments in equity accounted associates and joint ventures (continued)  

10.1 

Investments in associates 

a) 

Inplat Holdings Limited 

Current assets 
Non-current assets 
Current liabilities 

Equity 

Group's share in equity – 17.76% (2018: 17.76%) 
Goodwill 

Group's carrying amount of the investment 

Revenue  
Cost of sales 
Administrative expenses 
Finance and other costs 

Profit before tax 
Income tax expense 

Profit for the year 

Group's share of profit for the year 

b) 

Haslop Company Limited 

Current assets 
Non-current assets 
Current liabilities 

Equity 

Group's share in equity – 31.19% (2018: 31.19%) 
Goodwill 

Reversal of impairment 

Group's carrying amount of the investment 

Revenue 
Cost of sales 
Administrative expenses 
Finance and other costs 

Profit before tax 
Income tax expense 

Profit for the year 

Group's share of profit for the year 

Mail.Ru Group 2019 Results 

160

December 31, 2019 

December 31, 2018 

287 
86 
(99) 

274 

48 
533 

581 

2019 
938 
(801 
(75) 
(1) 

61 
(17) 

44 

8 

237 
72 
(84) 

225 

40 
533 

573 

2018 
1,050 
(843 
(54) 
(8) 

145 
(19) 

126 

22 

December 31, 2019 
174 
32 
(116) 

December 31, 2018 
294 
17 
(205) 

90 

28 
360 

105 

493 

2019 
954 
(474) 
(192) 
(10) 

278 
(66) 

212 

66 

106 

33 
360 

– 

393 

2018 
865 
(470) 
(84) 
– 

311 
(56) 

255 

80 

43 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

10 

Investments in equity accounted associates and joint ventures (continued)  

10.2 

Interest in joint ventures 

c) 

О2О Holding LLC 

Current assets, including cash and cash equivalents of RUR 30 bln and consideration receivable of RUR 17.6 bln 
Non-current assets, including intangible assets of RUR 18 bln, right-of-use assets of RUR 1.6 bln and deferred tax assets of  

RUR 635 

Current liabilities, including trade accounts payable and advances received of RUR 3 bln, deferred consideration of RUR 5 bln 

and lease liability of RUR 1.4 bln 

Non-current liabilities  

Equity 

Group's share in equity – 50% (effective share in equity adjusted by NCI – 48.6%) 
Net profit on acquisition 

Group's carrying amount of the investment 

Revenue 
Cost of sales 
Administrative expenses, including depreciation and amortization of RUR 115 
Finance and other income/expenses, including net interest expense of RUR 13 

Loss before tax 
Income tax benefit 

Loss for the period 

Non-controlling interest share 

Group's share of loss for the period 

d) 

Aliexpress Russia Holding Pte Limited 

Current assets, including cash and cash equivalents of RUR 18 bln and trade accounts receivable of RUR 8 bln 
Non-current assets, including intangible assets of RUR 43 bln 
Current liabilities, including trade accounts payable of RUR 7 bln 
Non-current liabilities, including deferred tax liability of RUR 8 bln 

Equity 

Group's share in equity – 15.01% 
Goodwill 

Group's carrying amount of the investment 

Revenue 
Cost of sales 
Marketing expenses 
Administrative expenses, including depreciation and amortization of RUR 1 bln 
Finance and other costs 

Loss before tax 
Income tax expense 

Loss for the period 

Group's share of loss for the period 

Mail.Ru Group 2019 Results 

161

Provisional values as of 
December 31, 2019 

49,872 

21,473 

(12,193) 
(210) 

58,942 

28,646 
7,871 

36,517 

December 2019 
459 
(296) 
(1,289) 
(29) 

(1,155) 
96 

(1,059) 

(56) 

(501) 

December 31, 2019 
28,417 
45,717 
(8,421) 
(8,140) 

57,573 

8,643 
3,378 

12,021 

October-December 2019 

6,428 
(5,780) 
(2,158) 
(1,712) 
(1,243) 

(4,465) 
– 

(4,465) 

(670) 

44 

2019Annual report 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

10 

Investments in equity accounted associates and joint ventures (continued)  

10.2 

Interest in joint ventures (continued)  

Movement in investments in equity accounted associates and joint ventures for the years ended December 31, 2019 and 2018 is presented below: 

Investments in equity accounted associates and joint ventures at January 1 
Acquisition of shares in equity accounted associates  
Acquisition of shares in equity accounted joint ventures (Note 6.9, 6.10) 
Disposal of associate due to formation of joint ventures 
Reversal of impairment/(impairment) of equity accounted associates and joint ventures 
Acquisition of control over strategic associates 
Share in net profits of equity accounted associates and joint ventures 
Dividends from equity accounted associates and joint ventures 

Investments in equity accounted associates and joint ventures at December 31 

2019 

2,816 
3,749 
49,711 
 (2,998) 
60 
(1,742) 
(1,691) 
(71) 

49,834 

2018 

1,013 
2,377 
– 
– 
(37) 
– 
(497) 
(40) 

2,816 

11 

Impairment testing of goodwill  

The table below shows movements in goodwill per groups of CGUs, corresponding to the Group`s operating segments for each of the years ended 
December 31, 2019 and 2018: 

Email, Portal 
and IM 

Social 
Networks 

Online 
Games 

Search  E-commerce 

Vkontakte 

Pixonic  DeliveryClub 

ESforce 

Skillbox 

Others 

Total 

Cost at January 1, 

2018 

Additions 
Disposal 

Cost at December 31, 

2018 

8,192 

18,474 

1,952 

2,496 

462 

93,691 

1,592 

6,179 

– 

– 
– 

– 
– 

210 
– 

– 
– 

1,720 
– 

– 
– 

– 
– 

– 
– 

5,372 
(372) 

8,192 

18,474 

2,162 

2,496 

2,182 

93,691 

1,592 

6,179 

5,000 

– 

– 
– 

– 

– 

133,038 

478 
– 

7,780 
(372) 

478 

140,446 

Additions 
Assets held for sale 

– 
– 

2,515 
– 

754 
– 

– 
– 

1,565 
– 

4,103 
– 

– 
– 

– 
(6,179) 

– 
(5,000) 

1,775 
– 

686 
– 

11,398 
(11,179) 

Cost at December 31, 

2019 

8,192 

20,989 

2,916 

2,496 

3,747 

97,794 

1,592 

– 

– 

1,775 

1,164 

140,665 

The recoverable amount of goodwill has been determined based on value in use calculations as of December 31, 2019 and 2018. 

Goodwill related to Delivery Club in the amount of RUR 6,179 was reclassified into assets held for sale as of June 30, 2019 and subsequently 
disposed of as a result of O2O JV formation. For details please refer to Note 6.10. 

Goodwill related to ESforce in the amount of RUR 5,000 was reclassified into assets held for sale as of June 30, 2019 and subsesuently 
remeasured. For details please refer to Note 6.2.  

Value in use 

At December 31, 2019, value in use was determined using cash flow projections from financial budgets and forecasts approved by senior 
management covering a seven to nine-year periods. The nine-year period was taken as the basis because the Group expects that the growth rates 
of the Russian Internet market will exceed the terminal growth rates in the four-year period following the first five years of forecast. The Group 
used the cash flow projections based on financial forecasts over a period longer than five years as it is confident that these projections are reliable 
and accurate. 

The major assumptions used in the DCF models at December 31, 2018 are presented below: 

Terminal growth rate 
Pre-tax discount rate 

Email, Portal 
and IM 

5.0% 
17.1% 

Social Networks 

Online Games 

Search 

E-commerce 

Vkontakte 

Pixonic 

DeliveryClub 

ESforce 

5.0% 
17.2% 

5.0% 
17.5% 

5.0% 
17.0% 

5.0% 
4.5% 

5.0% 
16.9% 

5.0% 
16.1% 

4.0% 
15.4% 

5.0% 
22.3% 

The major assumptions used in the DCF models at December 31, 2019 are presented below: 

Terminal growth rate 
Pre-tax discount rate 

Email, Portal 
and IM 

5.0% 
16.8% 

Social Networks 

Online Games 

Search 

5.0% 
17.6% 

5.0% 
16.8% 

5.0% 
16.1% 

E-commerce 
and EdTech 

5.0% 
18.7% 

Vkontakte 

5.0% 
17.0% 

Pixonic 

Skillbox 

5.0% 
16.1% 

5.0% 
20.4% 

Mail.Ru Group 2019 Results 

162

45 

2019Annual report 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
Notes to Consolidated Financial Statements (continued)  

11 

Impairment testing of goodwill (continued)  

Determining value in use requires the exercise of significant judgment, including judgment about appropriate discount rates, terminal growth rates, 
the amount and timing of expected future cash flows. The cash flows employed in the DCF analysis are based on the Group’s most recent budget 
and, for years beyond the budget, the Group’s estimates, which are based on assumed growth rates. The discount rates used in the DCF analysis are 
intended to reflect the risks inherent in the future cash flows of the respective cash generating units.  

The calculation of value in use is most sensitive to the following assumptions: 

• 
• 
• 
• 

Revenue Compound annual growth rates (“CAGR”); 

EBITDA margins; 

Growth rates used to extrapolate cash flows beyond the budget period including terminal growth rate in last year of projections; and 

Discount rates. 

Reasonably possible changes in any key assumptions would not result in impairment of goodwill of any CGU. No impairment of goodwill was 
recognised in 2019 and 2018. 

12 

Trade accounts receivable 

As of December 31, 2019 and 2018 trade receivables comprised the following: 

Trade accounts receivable, gross 
Allowance for expected credit losses 

Total trade receivables, net 

 December 31, 2019  

 December 31, 2018  

12,728 
(440) 

12,288 

10,273 
(357) 

9,916 

The accounts receivable increased primarily due to growth of online advertising and MMO games revenue. 

The movements in the allowance for expected credit losses of trade receivables were as follows: 

Balance as of January 1, 2018 

Charge for the year 
Accounts receivable written off 

Balance as of December 31, 2018 

Charge for the year 
Accounts receivable written off 

Balance as of December 31, 2019 

(300) 

(84) 
27 

(357) 

(201) 
118 

(440) 

An impairment analysis is performed at each reporting date using a provision matrix to measure expected credit losses. The provision rates are 
based on days past due for groupings of various customer segments with similar loss patterns and the likelihood of default over a given time 
horizon. The calculation reflects the probability-weighted outcome, the time value of money and reasonable and supportable information that is 
available at the reporting date about past events, current conditions and forecasts of future economic conditions. 

Set out below is the information about the credit risk exposure on the Group’s trade and other receivables as of December 31, 2019 and 2018 
using a provision matrix: 

As of December 31, 2019 
Expected credit loss rate  
Estimated total gross carrying amount at 

default 

Expected credit loss 

As of December 31, 2018 
Expected credit loss rate  
Estimated total gross carrying amount at 

default 

Expected credit loss 

<90 days 

Trade accounts receivable 

Days past due 

90-180 

180-360 

>360 

Total 

1.10% 

11.50% 

20.55% 

75.51% 

11,754 
(129) 

348 
(40) 

375 
(77) 

251 
(194) 

12,728 
(440) 

<90 days 

1.56% 

9,550 
(149) 

Trade accounts receivable 

Days past due 

90-180 

180-360 

>360 

Total 

12% 

404 
(49) 

21% 

146 
(30) 

75% 

173 
(129) 

10,273 
(357) 

Mail.Ru Group 2019 Results 

163

46 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

12 

Trade accounts receivable (continued)  

Trade receivables not impaired as of December 31, 2019 and 2018 are presented below: 

As of December 31, 2019 
Trade accounts receivable 
As of December 31, 2018 
Trade accounts receivable 

Total 

<90 

12,288 

9,916 

11,625 

9,401 

Ageing of receivables (days) 

>90 

663 

515 

The accounts receivable balances as of December 31, 2019 and 2018 mainly represented amounts due from online electronic payment systems 
and advertising customers. 

The trade receivables are non-interest bearing and are generally settled in RUR on a 40-90 days basis. There is no requirement for collateral to 
receive credit. 

Management considers that the carrying amount of the receivable balances approximated their fair value as of December 31, 2019 and 2018. 

13 

Cash and cash equivalents and short-term deposits 

As of December 31, 2019 and 2018 cash and cash equivalents consisted of the following: 

Current accounts and cash on hand: 

Cash attributable to assets held for sale 

Total current accounts and cash on hand 

Deposit accounts with an original maturity of three months or less: 

Total deposit accounts with an original maturity of three months or less 

Total cash and cash equivalents and short-term deposits 

14 

Share capital 

14.1  Charter capital and share issues 

Currency 

USD 
RUR 
EUR 
Other 

USD 
RUR 

December 31, 2019 

December 31, 2018 

917 
1,692 
1,501 
3 

(43) 

4,070 

680 
5,032 

5,712 

9,782 

1,468 
1,436 
977 
3 

– 

3,884 

834 
7,005 

7,839 

11,723 

The charter capital of the Company consisted of 208,582,082 ordinary shares and 11,500,100 Class A shares with USD 0.000005 par value each as 
of December 31, 2019, while the number of authorised shares of the Company as of the same date consisted of 10,000,000,000 ordinary shares and 
10,000,000,000 Class A shares. GDRs representing 126,979 shares of the Company were held in treasury by the Group as of December 31, 2019. 

The charter capital of the Company consisted of 208,582,082 ordinary shares and 11,500,100 Class A shares with USD 0.000005 par value each as 
of December 31, 2018, while the number of authorised shares of the Company as of the same date consisted of 10,000,000,000 ordinary shares and 
10,000,000,000 Class A shares. GDRs representing 157,371 shares of the Company were held in treasury by the Group as of December 31, 2018. 

As of December 31, 2019 and 2018 all issued shares were fully paid. 

Rights attached to the share classes as of December 31, 2019 and 2018 

The Class A shares and the ordinary shares rank pari passu in all respects, but constitute separate classes of shares, i.e. each and every ordinary 
share and Class A share has the following rights: 

(i) 

(ii) 

the right to an equal share in any dividend or other distribution paid by the Company to the holders of the shares, pari passu with all other  
Class A shares and ordinary shares; and, for the avoidance of doubt, any dividend or other distribution may only be declared and paid by the 
Company to the holders of the Class A shares and the ordinary shares together, and not to the holders of one of those classes of shares 
only; 

the right to an equal share in the distribution of the surplus assets of the Company pari passu with all other ordinary shares and Class A 
shares upon the winding up of the Company. 

Each Class A share has the right to twenty five votes and each ordinary share has the right to one vote at a meeting of members of the Company or 
on any resolution of members of the Company. 

For additional details on the options over the shares of the Company outstanding as of December 31, 2019 and 2018, refer to Note 24.  

Mail.Ru Group 2019 Results 

164

47 

2019Annual report 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

14 

Share capital (continued)  

14.2   GDR buying programme 

Starting 2011, the Trustee commenced a GDR buying programme in order to cover a part of the employee and director options. Under the GDR 
buying programme, the Trustee acquires GDRs representing shares of the Company and will subsequently transfer the GDRs to the respective 
option holders upon the exercise of the options. The Trustee intends to hold the GDRs to be used over the next seven years.  

During 2019 the Trustee acquired a total of 572,437 GDRs on the market for an aggregate consideration of RUR 896. The Group accounts for GDRs 
repurchased as treasury shares. 

In December 2018 an additional extension of the RSU 2017 Plan for 2,000,000 units and acquisition of required number of GDRs on the market 
were approved. 

15 

Other assets 

The table below represents other non-current assets: 

Advances for royalties 
Advance under office lease contract 

Total other non-current assets 

December 31, 2019 

December 31, 2018 

– 
115 

115 

1,176 
398 

1,574 

In a number of non-cash transactions, the Group disposed certain MMO games titles including advances for royalty of RUR 1,176 and obtained 
equity investment in Modern Pick with carrying value of RUR 551. The Group recognised gain of RUR 400 as a result of these transactions. 

16 

Other payables and accrued expenses 

Other payables and accrued expenses consist of:  

Payables to personnel 
Accrued vacations 
Accrued professional consulting expenses 
Contingent consideration liabilities (Note 6, Note 22) 
Deferred consideration on formation of joint ventures (Note 6, Note 22) 
Other current payables and provisions 

Total other payables and accrued expenses 

17 

Revenue 

December 31, 2019 

December 31, 2018 

2,482 
1,314 
71 
5,472 
5,076 
933 

15,348 

2,140 
1,046 
41 
1,997 
– 
386 

5,610 

The presentation and disclosure requirements in IFRS 15 are more detailed than under previous standard. As required for consolidated financial 
statements disaggregation of revenue from contracts with customers for the year ended December 31, 2019, based on the Group’s segment 
reporting (Note 5) is presented below: 

Communications and 
Social  

Games 

New initiatives 

Eliminations 

Group 

Revenue 
External revenue 
Intersegment revenue 

Total revenue 

Services transferred at a point in time 
Services transferred over time 

50,313 
208 

50,521 

40,969 
9,552 

30,551 
118 

30,669 

4,299 
26,370 

6,206 
27 

6,233 

4,242 
1,991 

– 
(353) 

(353) 

(353) 
– 

87,070 
– 

87,070 

49,157 
37,913 

Disaggregation of revenue from contracts with customers for the year ended December 31, 2018 based on the Group’s segment reporting (Note 5) 
is presented below: 

Communications and 
Social  

Games 

New initiatives 

Eliminations 

Group 

Revenue 
External revenue 
Intersegment revenue 

Total revenue 

Services transferred at a point in time 
Services transferred over time 

Mail.Ru Group 2019 Results 

165

43,575 
191 

43,766 

35,562 
8,204 

24,841 
4 

24,845 

2,119 
22,726 

2,748 
1 

2,749 

1,920 
829 

– 
(196) 

(196) 

(196) 
– 

71,164 
– 

71,164 

39,405 
31,759 

48 

2019Annual report 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

18 

Income tax 

The business activity of the Group and its associates is subject to taxation in multiple jurisdictions, including: 

The Russian Federation  

The Group’s subsidiaries and associates incorporated in the Russian Federation are subject to corporate income tax at the standard rate of 20% 
applied to their taxable income. Withholding tax of 15% is applied to any dividends paid out of Russia, reduced to as low as 5% for some countries 
(including Cyprus), with which Russia has double-tax treaties. 

Cyprus 

The Company and the Group’s subsidiaries and associates incorporated or tax residents in Cyprus are subject to a 12.5% corporate income tax 
applied to their worldwide income. Capital gains derived from sale of securities are tax exempt (except for capital gains realised in connection with 
sale of shares in companies deriving their value or the greater part of their value from immovable property located in Cyprus). Dividend income is 
also tax exempt. 

British Virgin Islands 

The Company and its subsidiaries and associates incorporated in the British Virgin Islands are exempt from all taxes under the respective laws, 
unless they become tax residents in other jurisdictions. 

United States of America 

The Group’s subsidiaries incorporated in the USA are subject to federal corporate income tax at standard rates of up to 35% applied to their 
taxable income.  

The Netherlands 

The Group’s subsidiaries incorporated in the Netherlands are subject to corporate income tax at a standard rate of 25% applied to their taxable 
income. Dividend income and capital gains received by the Dutch subsidiaries are exempt from the corporate income (participation exemption).  

The major components of income tax expense in the consolidated statement of comprehensive income are as follows: 

Current income tax expense 
Deferred income tax expense/(benefit) 

Total income tax expense 

2019 

3,370 
58 

3,428 

2018 

3,067 
(2,521) 

546 

The reconciliation between tax expense and the product of accounting profit multiplied by domestic rates applicable to individual Group entities for 
the years ended December 31, 2019 and 2018 is as follows: 

Profit/(loss) before income tax expense 
Tax at domestic rates applicable to individual group entities 
Non-deductible expenses 
Non-taxable foreign exchange and other gains 
Adjustments in respect of current income tax of previous year 
Effect of changes in tax rates 
Tax accruals and penalties 
Unrecognised deferred tax assets 
Effect of reameasurement of assets held for sale 
Other 

Total income tax expense 

2019 

22,279 
(4,934) 
(485) 
3,618 
(119) 
(393) 
(45) 
(539) 
(565) 
34 

(3,428) 

2018 

(7,517) 
1,103 
(1,723) 
559 
135 
– 
(42) 
(618) 
– 
40 

(546) 

The majority of our taxable profits as well as income tax expenses in 2019 and 2018 are generated in Russia. Pre-tax gains and losses in other 
jurisdictions in 2019 mostly relate to share based payment expenses, fair value revaluation, foreign exchange gains and losses, and other similar 
items which are generally non-taxable (non-deductible) in those jurisdictions. These items affect pre-tax profit, but do not have an influence on 
income tax expense, which has an effect on the blended tax rate.  

Mail.Ru Group 2019 Results 

166

49 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
Notes to Consolidated Financial Statements (continued)  

18 

Income tax (continued)  

Deferred income tax assets and liabilities as of December 31, 2019 and 2018 are summarised below: 

Consolidated statement of financial position 
December 31, 2019 

December 31, 2018 

Deferred tax liabilities arising from: 
Intangible assets book basis in excess of tax basis 
Basis of investment in associate in excess of tax basis 
Unremitted earnings of subsidiaries 
Other 
Deferred tax liabilities netting 
Related to assets held for sale 

Total deferred tax liabilities 

Deferred tax assets arising from: 
Tax credit carryforwards 
Deferred compensation and accrued employee benefits 
Accrued expenses 
Revenue recognition 
Unrealised intercompany profit 
Other 
Deferred tax assets netting 
Related to assets held for sale 

Total deferred tax assets 

Net deferred tax assets/(liabilities) 

(2,634) 
12 
(10) 
(725) 
1,071 
105 

(2,181) 

735 
673 
461 
972 
105 
204 
(1,071) 
(305) 

1,774 

(407) 

(3,002) 
– 
(7) 
(579) 
1,183 
– 

(2,405) 

1,733 
549 
336 
3,107 
105 
146 
(1,183) 
– 

4,793 

2,388 

Consolidated statement of comprehensive income 

2019 

381 
12 
(4) 
(121) 
– 
– 

268 

1,423 
133 
40 
(1,965) 
– 
43 
– 
– 

(326) 

(58) 

2018 

804 
47 
(6) 
(229) 
– 
– 

616 

698 
172 
64 
1,054 
(56) 
(27) 
– 
– 

1,905 

2,521 

The temporary differences associated with investments in subsidiaries for which a deferred tax liabilities have not been recognised, aggregate to 
RUR 79,968 (2018: RUR 79,659).  

Changes in net deferred tax liabilities from January 1, 2018 to December 31, 2019 were as follows: 

Total deferred income tax liabilities, net at January 1 
Translation reserve 
Effect of disposal of subsidiary 
Deferred tax (expense)/benefit 
Effect of acquisition of subsidiaries (Note 6) 
Assets held for sale 

Total deferred income tax assets/(liabilities), net at December 31 

19 

EPS 

19.1  Basic EPS 

2019 

2,388 
(27) 
(2,502) 
(29) 
(72) 
(165) 

(407) 

2018 

(216) 
86 
– 
2,554 
(36) 
– 

2,388 

Basic EPS amounts are calculated by dividing earnings/loss for the year attributable to equity holders of the parent by the weighted average 
number of ordinary and Class A shares outstanding during the year. 

Net profit/(loss)attributable to equity holders of the Company 

2019 

18,686 

2018 

(7,991) 

Weighted average number of ordinary and class A shares in issued and outstanding 

216,694,354 

213,798,296 

Basic EPS (RUR per share) 

19.2  Diluted EPS 

86 

(37) 

Diluted EPS is calculated by adjusting the weighted average number of ordinary and Class A shares outstanding by the assumption of the 
conversion of all potential dilutive ordinary shares arising from share options and RSUs granted by the Company (collectively forming the 
denominator for computing the diluted EPS). 

For share options and RSUs, a calculation is done to determine the number of shares that would have been issued assuming the exercise of the 
share options and RSUs. The above number is added to the denominator as an issue of ordinary shares for no consideration. Net profit/loss 
attributable to equity holders of the parent (numerator) is adjusted for the charge that would arise if equity settlement took place.

Mail.Ru Group 2019 Results 

167

50 

2019Annual report 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

19 

EPS (continued)  

19.2  Diluted EPS (continued)  

The calculation of diluted EPS is summarised in the table below:  

Net profit/(loss) attributable to equity holders of the Company 
Adjustment for the gains from cash setlled option 

Adjusted net profit/(loss) attributable to equity holders of the Company 

Weighted average number of ordinary and class A shares in issue and outstanding 
Effect of equity-settled share based payments of the Company 

Total diluted weighted average number of shares 

Diluted EPS (RUR per share) 

20 

Commitments, contingencies and operating risks 

20.1  Operating environment of the Group 

2019 

18,686 
(111) 

18,575 

2018 

(7,991) 
(82) 

(8,073) 

216,694,354 
2,466,961 

213,798,296 
2,844,785 

219,161,315 

216,643,081 

85 

n/a 

Most of the Group’s operations are in Russia. Russia continues economic reforms and development of its legal, tax and regulatory frameworks as 
required by a market economy. The future stability of the Russian economy is largely dependent upon these reforms and developments and the 
effectiveness of economic, financial and monetary measures undertaken by the government. 

The Russian economy has been negatively impacted by sanctions imposed on Russia by a number of countries. The Rouble interest rates remained 
high. The combination of the above resulted in reduced access to capital, a higher cost of capital and uncertainty regarding economic growth, which 
could negatively affect the Group’s future financial position, results of operations and business prospects. Management believes it is taking 
appropriate measures to support the sustainability of the Group’s business in the current circumstances. 

20.2  Taxation  

Russian tax, currency and customs legislation is subject to varying interpretations, and changes, which can occur frequently. Management's 
interpretation of such legislation as applied to the transactions and activity of the Group may be challenged by the relevant regional and federal 
authorities. Recent events within the Russian Federation suggest that the tax authorities are taking a more assertive position in their interpretation 
of the legislation and assessments and as a result, it is possible that transactions and activities that have not been challenged in the past may be 
challenged. As such, significant additional taxes, penalties and interest may be assessed. Fiscal periods remain open to review by the authorities in 
respect of taxes for three calendar years preceding the year of review. Under certain circumstances reviews may cover longer periods.  

Management estimates that possible exposure in relation to the aforementioned risks, as well as other profits tax and non-profits tax risks (e.g. 
imposition of additional VAT liabilities), that are more than remote, but for which no liability is required to be recognized under IFRS, could be few 
times as high as income tax payable and VAT and other taxes payable reflected in the statement of financial position at that date. This estimation is 
provided for the IFRS requirement for disclosure of possible taxes and should not be considered as an estimate of the Group’s future tax liability. 

20.3   Legal proceedings 

The Group has been and continues to be the subject of legal proceedings and adjudications from time to time, none of which has had, individually or 
in the aggregate, a material adverse impact on the Group. Management believes that the resolution of all current and potential legal matters will 
not have a material adverse impact on the Group’s financial position or operating results. 

20.4  Managing Joint Ventures 

To pursue our strategic development goals we entered into joint venture agreements with third parties in ecommerce and online-to-offline (O2O) 
segments. Failure to successfully develop new businesses and to operate those in a sustainable and efficient manner could cause us to face 
unanticipated liabilities and harm our overall financial results. 

20.5  Private information 

To become registered on a website operated by the Group, users have to input their personal data, which is then protected by the Group from 
access by third parties. Should such data become available to third parties as a result of hackers’ attacks, the Group may become a party to 
litigation from its users. Management believes it takes all necessary steps to reduce the related risk to an acceptable level. 

Mail.Ru Group 2019 Results 

168

51 

2019Annual report 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

20 

Commitments, contingencies and operating risks (continued)  

20.6 

Intellectual property rights 

The Group may be subject to infringement claims from third parties in the future resulting from the technology and intellectual property used in the 
provision and marketing of its services. If the Group is found liable for infringement, it may be required to pay significant damages, and if it is 
unable to license or develop non-infringing technology on a timely basis, it may be unable to continue offering the affected services without risk of 
liability. Similarly, third parties may obtain and use the Group’s intellectual property without authorisation. The validity, application, enforceability 
and scope of protection of intellectual property rights for many Internet-related activities are uncertain and still evolving, which may make it more 
difficult for the Group to protect its intellectual property and could have a material effect on its business, results of operations and financial 
condition. The Group has been subject to such proceedings. Although none of them was individually significant, similar potential claims may subject 
the Group to significant losses in the future, which currently cannot be reliably estimated.  

20.7  Development 

A failure to innovate, to provide popular products and services or to react quickly to changes in the market could affect the popularity of the 
Group’s sites and, in turn, could affect the Group`s revenue. An inability to develop competitive products and services which are compatible with 
new mobile devices could result in a failure to capture a significant share of an increasingly important market. 

20.8  Regulation 

The Internet and its associated technologies are subject to government regulation. Substantial part of Group’s business is subject to Russian laws. 

On January 1, 2019 the Russian law on aggregators of goods and services came into force. Such law introduced obligations of aggregators to 
disclose certain information on the goods and services and on the seller of goods and the provider of services. The law determined liability of 
aggregators for causing damages to a buyer of goods or services by providing false information to the buyer. 

On March 18, 2019 new law came into force banning publishing “fake news” and information showing “disrespect” to government bodies in mass 
media and internet. In March 2019 a law aimed at increasing Russian “sovereignty” over Russian internet has been adopted with effective date 
November 1, 2019 and certain provisions to come into force on January 1, 2021. The law seeks to create national system of routing web traffic and 
proposes building a national domain name system to allow the internet to continue functioning even if Russia is cut off from foreign infrastructure. 

The Group is also subject to other various specific Russian laws, such as so called Anti-Piracy Law, Anti-extremism Law, Black List Law etc. 
Non-compliance with the applicable regulations could lead to penalties or blocking of non-compliant services. The Group complies with the existing 
and new laws in all material respect. 

20.9  Personnel 

As competition in Russia’s internet industry increases, the Group’s business and operations could be adversely affected by difficulties in hiring, 
motivating and retaining highly-skilled people. Competition for senior managers is high. One or more could join a competitor, or set-up a competing 
company, with the result that operations and profitability could be affected by a loss of strategic direction, users, know-how and additional staff. 

20.10 Infrastructure and capacity 

If the infrastructure in Russia were not able to support increased demand, the Group’s services could be interrupted or the Group’s systems 
damaged. A limited availability of third-party providers of network and server capacity could limit the Group’s ability to offer certain services or to 
expand. Network or power failures could result in the loss of data and in a reduction in the number of users, which could have a material effect on 
the Group’s business, results of operations and financial condition. 

21 

Balances and transactions with related parties 

The following table provides the total amount of transactions, which have been entered into with related parties for the relevant financial year, 
excluding Directors and key management of the Group (see Notes 21.2 and 21.3). All related party transactions were made in accordance with 
contractual terms and conditions agreed between the parties. Other entities represents other than equity accounted associates (Note 3.18).  

Sales to related parties 

Purchases from  
related parties 

Amounts owed by  
related parties 

Amounts owed to  
related parties 

2019 
Equity accounted associates 
Joint ventures 
Other entities 
2018 
Equity accouned associates 
Joint ventures 
Other entities 

1,212 
442 
705 

1,156 
– 
1,124 

208 
1 
1,313 

574 
– 
22 

795 
1,040 
629 

305 
– 
833 

All related party transactions were made in accordance with contractual terms and conditions agreed between the parties. 

Mail.Ru Group 2019 Results 

169

202 
10,651 
15,050 

136 
– 
7 

52 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

21 

Balances and transactions with related parties (continued)  

21.1  The ultimate controlling party 

Starting October 18, 2018, no single shareholder of JSC MF Technologies is entitled solely to nominate 5 directors to the Company’s Board of 
Directors at its discretion. As such, starting from that date, the Group does not have an ultimate controlling party.  

21.2  Directors of the Company 

Total cash remuneration of the members of the Board of Directors (each a “Director” and collectively, “Directors”) of the Company amounted to 
RUR 107 for the year ended December 31, 2019 (2018: RUR 144). In 2019 no RSUs or options over the shares of the Company were granted to 
Directors (2018: nil RSUs). During the year ended December 31, 2019, Directors did not forfeit any RSUs or options (2018: nil) and exercised 2,500 
options (2018: 2,500). The corresponding share-based payment expense was a negative RUR 31 for year ended December 31, 2019  
(2018: negative 49). 

21.3  Key management of the Group 

Total cash remuneration of the key management of the Group (excluding Directors) amounted to RUR 843 for the year ended December 31, 2019 
(2018: 563). In addition to the cash remuneration for the year ended December 31, 2019, key executive employees of the Group were granted 
1,280,000 RSUs out of 2017 RSU Plan (2018: 200,000). During the year ended December 31, 2019, key management of the Group (excluding 
Directors) did not forfeit any options (2018: nil) and exercised 1,268,750 RSU`s and options over shares of the Company (2018: 3,082,500). In Q4 
2018 3,535,000 RSUs held by key management of the Company were accelerated. The corresponding share-based payment expense amounted to 
RUR 583 for year ended December 31, 2019 (2018: 3,405). 

22 

Financial instruments 

The carrying amounts of the Group's financial instruments approximated their fair values as of December 31, 2019 and December 31, 2018 and are 
presented by category of financial instruments in the table below: 

Category* 

December 31, 2019 

December 31, 2018 

FAFVPL 
FAFVPL 
FAFVPL 
FAFVPL 

FAFVPL 
FAFVPL 

FAAC 
FAAC 
FAAC 

FLFVPL 

FLAC 
FLAC 
FLAC 

FLAC 
FLAC 

Financial assets at fair value through profit and loss 
Non-current 

Financial investments in venture capital investees 
Derivative financial assets over the equity of investee 
Convertible loans 
Financial derivative under lease contract 

Current 

Derivative financial assets over the equity of investee 
Convertible loans 

Financial assets at amortised cost 
Trade accounts receivable 
Loans and interest receivable 
Cash and cash equivalents 

Total financial assets  

Financial liabilities at fair value through profit and loss 
Current 

Contingent consideration liabilities (Note 6, Note 16) 

Financial liabilities at amortised cost 
Current 

Trade accounts payable, other payables and accrued expenses 
Short-term portion of long-term interest-bearing loans 
Short-term lease liabilities 

Non-current 

Long-term interest-bearing loans 
Non-current lease liabilities 

Total financial liabilities  

*   Financial instruments used by the Group are included in one of the following categories: 

– 
– 
– 
– 

FAFVPL – financial assets at fair value through profit or loss; 

FLFVPL – financial liabilities at fair value through profit or loss; 

FAAC – financial assets at amortised cost; or  

FLAC – financial liabilities at amortised cost.

Mail.Ru Group 2019 Results 

170

673 
110 
452 
514 

3 
87 

12,288 
941 
9,782 

24,850 

5,472 
– 

17,739 
4,044 
3,153 

19,474 
1,568 

51,450 

256 
92 
1,167 
500 

2 
1,070 

9,916 
145 
11,723 

24,871 

1,997 

11,876 
– 
– 

– 
– 

13,873 

53 

2019Annual report 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

22 

Financial instruments (continued)  

None of the Group’s financial investees are public companies and none of the Group’s financial instruments are traded in active markets. 
Accordingly, fair values of the Group’s financial assets and liabilities at fair value through profit or loss are determined using valuation techniques, 
including discounted cash flow models, comparison to similar instruments for which observable market prices exist, option pricing models and other 
relevant valuation models. Such valuation techniques require management to make certain assumptions about model inputs, including credit risk 
and volatility. 

Fair value of cash and cash equivalents, short-term time deposits, short-term accounts receivable, other current assets, trade accounts payable 
approximate their carrying amounts largely due to the short-term maturities of these instruments. 

22.1  Financial assets at amortised cost  

The Group classifies the following financial assets at amortised cost: 

• 

• 

• 

The asset is held within a business model with the objective of collecting the contractual cash flows and the contractual terms give rise on 
specified dates to cash flows that are solely payments of principal and interest on the principal outstanding; 

Trade receivables; 

Cash and cash equivalents 

Detailed information on short-term receivables, cash and cash equivalents and short-term time deposits is available in Notes 12 and 13.  

22.2  Fair value hierarchy  

The Group uses the following hierarchy for determining and disclosing the fair value of financial instruments by valuation technique:  
• 
• 

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities 

Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e., as prices) or 
indirectly (i.e., derived from prices)  

• 

Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). 

As at December 31, 2019 and 2018 the Group held the following financial instruments measured at fair value through profit or loss:  

December 31, 2019 

Level 1 

Level 2 

Level 3 

Financial assets measured at fair value through profit or 

loss 

Financial assets at fair value through profit or loss: 

Financial investments in venture capital investees 
Convertible loans 
Financial derivative under lease contract 
Derivative financial assets over the equity of investee 

Total financial assets at fair value through profit or loss 

Total financial assets measured at fair value through 

profit or loss 

Financial liabilities measured at fair value through profit 

or loss 
Contingent consideration liabilities 

Total financial liabilities measured at fair value through 

profit or loss 

673 
539 
514 
113 

1,839 

1,839 

5,472 

5,472 

– 
– 
– 
– 

– 

– 

– 

– 

– 
– 
– 
– 

– 

– 

– 

– 

Mail.Ru Group 2019 Results 

171

673 
539 
514 
113 

1,839 

1,839 

5,472 

5,472 

54 

2019Annual report 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

22 

Financial instruments (continued)  

22.2  Fair value hierarchy (continued)  

Financial assets measured at fair value through profit or 

loss 

Financial assets at fair value through profit or loss: 

Financial investments in venture capital investees 
Convertible loans 
Financial derivative under lease contract 
Derivative financial assets over the equity of investee 

Total financial assets at fair value through profit or loss 

Total financial assets measured at fair value through 

profit or loss 

Financial liabilities measured at fair value through profit 

or loss 
Contingent consideration liabilities 

Total financial liabilities measured at fair value through 

profit or loss 

December 31, 2018 

Level 1 

Level 2 

Level 3 

256 
2,237 
500 
94 

3,087 

3,087 

1,997 

1,997 

– 
– 
– 
– 

– 

– 

– 

– 

– 
– 
– 
– 

– 

– 

– 

– 

256 
2,237 
500 
94 

3,087 

3,087 

1,997 

1,997 

The balance of Level 3 measurements as of January 1, 2019 is reconciled to the balance of those measurements as of December 31, 2019 as 
follows: 

Balance as of 
January 1, 
2019 

Gains/(losses) 
recognized in 
profit and loss 

Foreign 
exchange 
gains/(losses) 

Purchases/ 
settlement 

Convertible 
loan execution  

Recognition of 
deposit 

Balance as of 
December 31, 
2019 

Financial assets measured at fair value through profit or 

loss 

Financial assets at fair value through profit or loss: 

Financial investments in venture capital investees 
Derivative financial assets over the equity of investee 
Convertible loans 
Financial assets and derivatives under lease contracts 

Total financial assets at fair value through profit or loss 

Financial liability measured at fair value through profit or 

loss 

Financial liabilities at fair value through profit or loss – 

contingent consideration liabilities 

Total financial liabilities measured at fair value through 

profit or loss 

256 
94 
2,237 
500 

3,087 

(139) 
(90) 
(468) 
(245) 

(942) 

(29) 
– 
– 
– 

(29) 

484 
109 
1,508 
– 

101 
– 
(2,738) 
– 

2,101 

(2,637) 

– 
– 
– 
259 

259 

673 
113 
539 
514 

1,839 

(1,997) 

(1,997) 

45 

45 

132 

(3,652) 

132 

(3,652) 

– 

– 

– 

– 

(5,472) 

(5,472) 

Balance as of 
January 1, 
2018 

Gains/(losses) 
recognized in 
profit and loss 

Foreign 
exchange 
gains/(losses) 

Purchases 

Acqusition of 
control in 
investees 

Acquisition of 
significant 
influence in 
investee 

Balance as of 
December 31, 
2018 

Financial assets measured at fair value through profit or 

loss 

Financial assets at fair value through profit or loss: 

Financial investments in venture capital investees 
Derivative financial assets over the equity of investee 
Convertible loans 
Financial derivatives under lease and hosting contracts 

Total financial assets at fair value through profit or loss 

Financial liability measured at fair value through profit or 

loss 

Financial liabilities at fair value through profit or loss – 

contingent consideration liabilities 

Total financial liabilities measured at fair value through 

profit or loss 

264 
122 
– 
150 

536 

– 

– 

26 
275 
(626) 
350 

25 

5 
– 
– 
– 

5 

72 
3 
3,006 
– 

3,081 

(111) 
(11) 
– 
– 

(122) 

– 
(295) 
(143) 
– 

(438) 

256 
94 
2,237 
500 

3,087 

(515) 

(257) 

(1,225) 

(515) 

(257) 

(1,225) 

– 

– 

– 

– 

(1,997) 

(1,997) 

Mail.Ru Group 2019 Results 

172

55 

2019Annual report 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

22 

Financial instruments (continued)  

22.3   Interest-bearing loans 

In 2019 the Group raised several loans in the total amount of RUR 23,500 (net of loan origination fees of RUR 117) for funding increasing M&A 
activity. All loans are unsecured. The loan agreements contain restrictive financial and non-financial covenants that the Group as the borrower is 
obliged to fulfil. Restrictive covenants include maintaining certain financial ratios. As of December 31, 2019 all restrictive covenants are met.  
The table below represents the major loans as of December 31, 2019: 

Sberbank RUR 6.5 bln loan 
Sberbank RUR 8.5 bln loan 
Raiffeisen bank loan 

Original currency 

Interest rate 

Maturity date 

Outstanding principal amount as of 
December 31,2019 

RUR 
RUR 
RUR 

7.5% 
7.0% 
9.0% 

October 6, 2023 
December 7, 2023 
March 6, 2023 

6,500 
8,500 
8,500 

23 

Financial risk management objectives and policies 

23.1 

Introduction 

The Group’s principal financial liabilities mainly comprise a contingent consideration liability and trade accounts payable. The main purposes of 
these financial liabilities are to finance the Group’s operations and, in the case of the contingent consideration, a business acquisition. The Group 
has short-term receivables, short-term time deposits, cash and cash equivalents and other current financial assets that arise directly from the 
Group’s operations.  

The Group also has a venture capital investment portfolio consisting of equity investments in Internet start-ups and smaller Internet companies and 
derivative contracts over the equity of the Group’s venture capital investees.  

The Group also has a venture capital investment portfolio consisting of equity investments in Internet start-ups and smaller Internet companies and 
derivative contracts over the equity of the Group’s venture capital investees.  

The Group’s senior management is responsible for identifying and controlling risks. These activities are supervised by the Board of Directors, the 
Group’s governing body that is ultimately responsible for the Group’s overall approach to risk management. The Board of Directors is developing 
risk management policies covering the following major aspects: identification and analysis of the risks the Group faces, setting appropriate risk 
limits and controls, and monitoring risks and adherence to limits. Risk management procedures and systems are contemplated to be reviewed 
regularly to reflect changes in market conditions and the Group’s activities. The Group, through its training and management standards and 
procedures, aims to develop a disciplined and constructive control environment in which all employees understand their roles and responsibilities. 

The Group’s Audit Committee has been established to oversee, inter alia, how management monitors compliance with the Group’s risk 
management practices and procedures when these are approved by the Board of Directors. 

23.2  Liquidity and financial resources 

Liquidity risk is defined as the risk that an entity will encounter difficulty in meeting obligations associated with financial liabilities. The Group 
monitors its risk of a shortage of funds using a liquidity planning tool. Management regularly monitors projected and actual cash flow information, 
analyzes the repayment schedules of the existing financial assets and liabilities and performs annual detailed budgeting procedures. 

The Group’s objective is to maintain a balance between continuity of funding and flexibility through the use of operating cash flows, bank loans and 
overdrafts. Other financial liabilities of the Group are mostly represented by trade payables with maturity less than one year. 

The contractual maturities of the Group’s financial liabilities are presented below: 

Year ended December 31, 2019  

Less than 3 months 

3 to 12 months 

1 to 3 years 

> 3 years 

Total 

Short-term and long-term interest-bearing loans and 

borrowings 

Trade accounts payable 
Current and non-current lease liabilities 
Contingent consideration liabilities 
Other payables, accrued expenses 

708 
7,863 
966 
– 
4,800 

3,336 
– 
2,403 
5,472 
5,076 

Total financial liablities 

14,337 

16,287 

14,526 
– 
1,608 
– 
– 

16,134 

4,948 
– 
291 
– 
– 

5,239 

Year ended December 31, 2018 

Less than 3 months 

3 to 12 months 

1 to 3 years 

> 3 years 

Trade accounts payable 
Contingent consideration liabilities 
Other payables, accrued expenses 

Total financial liablities 

Mail.Ru Group 2019 Results 

173

8,263 
– 
3,613 

11,876 

– 
1,997 

1,997 

– 
– 
– 

– 

– 
– 
– 

– 

23,518 
7,863 
5,268 
5,472 
9,876 

51,997 

Total 

8,263 
1,997 
3,613 

13,873 

56 

2019Annual report 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

23 

Financial risk management objectives and policies (continued)  

23.3  Credit risk 

Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. 

Financial assets, which potentially subject the Company and its subsidiaries and associates to credit risk, consist principally of cash and cash 
equivalents, short-term time deposits, short-term receivables and convertible loans. The total of these account balances represents the Group’s 
maximum exposure to credit risk. 

The Group places its cash and cash equivalents with highly rated financial institutions, which are considered at the time of deposit to have minimal 
risk of default. The Group does not require collateral or other security to support the financial instruments subject to credit risk. Accounts 
receivable from the two largest customers collectively represented 12% of total trade accounts receivable of the Group as of December 31, 2019 
and 12% as of December 31, 2018. No customer accounted for more than 10% of revenue in 2019 or 2018. The Group provides credit payment 
terms to its customers in accordance with market practices and based on thorough review of the customer’s profile and creditworthiness. Although 
collection of receivables could be influenced by economic factors, management believes that there is no significant risk of loss beyond the 
allowance already recorded. 

23.4  Capital management policy 

For the purpose of the Group’s capital management, capital includes issued capital, share premium and all other equity reserves attributable to the 
equity holders of the parent. The primary objective of the Group’s capital management is to maximise the shareholder value. The Group manages 
its capital structure and makes adjustments in light of changes in economic conditions.  

23.5  Market risk 

Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. The 
market risks the Group is exposed to comprise two types of risk: currency risk (Note 23.6) and equity risk. The Group’s financial instruments 
affected by market risk include payables, cash and cash equivalents, short-term time deposits, financial investments in associates and derivative 
financial instruments. The Group’s equity risk arises from uncertainties about future values of the investment into unlisted securities.  

23.6  Foreign currency risk 

The following table demonstrates the sensitivity to a reasonably possible change in USD and EUR exchange rate, with all other variables held 
constant. The impact on the Group’s profit before tax is due to changes in the fair value of monetary assets and liabilities. The Group’s exposure to 
foreign currency changes for all other currencies is not material. 

2019 

2018 

2019 

2018 

Change in USD rate 

(Negative)/Positive effect 
on profit before tax 

`+15% 
`-15% 
`+14% 
`-14% 

(681) 
681 
(456) 
456 

Change in EUR rate 

(Negative)/Positive effect 
on profit before tax 

`+20% 
`-20% 
`+15% 
`-15% 

397 
(397) 
12 
(12) 

Mail.Ru Group 2019 Results 

174

57 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
Notes to Consolidated Financial Statements (continued)  

24 

Share-based payments 

24.1  Share-based payment arrangements of the Company 

24.1.1  Option plans 

During 2019 and 2018, the Company had the following outstanding option plans: 

Adoption date 
Type of shares 
Number of options or RSU 
reserved 
Exercise price 

2010 Option Plan 

November 2010 
Ordinary shares 
10,706,403 

2015 RSU Plan 

February 2015 
Ordinary shares 
5,795,500 

2017 RSU Plan 

November 2017 
Ordinary shares 
7,202,471 

Granted: 

Nil 

Nil 

Exercise basis 

Expiration date 
Vesting period 
Other major terms 

•  prior December 31, 2011 – 

USD 19.60 

•  since December 31, 2011 – 

USD 17.50 

Prior to November 2011 –  
net share basis only 
Since November 2011 –  
net share basis or cash at the 
Group’s discretion 
December 2022 
Generally 4 years 
•  The options are not 
transferrable; 

•  All other terms of the options 

under the 2010 Option Plan are 
to be determined by the 
Company’s Board of Directors 
or Remuneration Committee. 

Shares or cash at the Group’s 
discretion 

Shares or cash at the Group’s 
discretion 

December 2022 
Generally 4 years  
•  The RSUs are not transferrable; 
•  All other terms of the options under 

the 2015 RSU Plan are to be 
determined by the Company’s 
Board of Directors or Remuneration 
Committee. 

December 2026 
Generally 4 years 
•  The RSUs are not transferrable; 
•  Performance conditions  
• 

Immediate vesting due to change 
of ultimate controlling party. 

•  All other terms of the options 

under the 2017 RSU Plan are to 
be determined by the Company’s 
Board of Directors or 
Remuneration Committee. 

24.1.2  Changes in outstanding options  

The table below summarises the number and weighted average exercise prices (WAEP) of and movements in share options and RSUs in 2019 and 
2018: 

Outstanding as of December 31, 2017  

Exercisable as of December 31, 2017 
Available for grant as of December 31, 2017 
Granted during the year 
Exercised during the year 
Cancelled during the year 
Forfeited during the year 

Outstanding as of December 31, 2018  

Exercisable as of December 31, 2018 
Available for grant as of December 31, 2018 
Granted during the year 
Exercised during the year 
Cancelled during the year 
Forfeited during the year 

Outstanding as of December 31, 2019  

Exercisable as of December 31, 2019 
Available for grant as of December 31, 2019 

Mail.Ru Group 2019 Results 

175

Number of options/RSU 

7,204,764  

2,464,597 
2,393,864 
1,352,293 
3,796,842 
0 
110,200 

4,650,015  

3,586,139 
3,151,771 
2,938,000 
1,839,423 
0 
201,250 

5,547,342  

1,598,622 
415,021 

WAEP 

4.04  

11.01 
4.79 
5.05 
1.68 
n/a 
6.75 

6.18  

5.94 
1.71 
1.07 
0.65 
n/a 
8.48 

5.22  

13.58 
9.51 

58 

2019Annual report 
 
 
 
  
 
 
 
 
 
  
 
 
Notes to Consolidated Financial Statements (continued)  

24 

Share-based payments (continued)  

24.1  Share-based payment arrangements of the Company (continued)  

The weighted-average share price was USD 23.51 for options and RSUs exercised in 2019 and USD 27.59 for options and RSUs exercised in 2018 

The range of exercise prices for options and RSUs outstanding as of December 31, 2019 and 2018 is presented in the table below: 

Exercise price  

– 
17.5 
19.6 

 December 31, 2019  

3,982,670 
808,917 
755,755 

 December 31, 2018  

3,101,093 
782,167 
766,755 

24.1.3  Valuations of share-based payments  

The valuations of all equity-settled options and RSUs granted during 2018 and 2019 are summarised in the table below: 

Option plan/Grant date 

2011 Option Plan/ 2018 
2017 RSU Plan / 2018 
2011 Option Plan/ 2019 
2017 RSU Plan / 2019 

Number of options 

390,000 
962,293 
180,000 
2,758,000 

Share price 
(USD) 

21.54-27.96 
22.38-35.54 
22.20-23.70 
19.01-26.26 

Fair value, total 
(million RUR) 

Fair value per option 
(RUR) 

353 
1,676 
102 
4,389 

905 
1,742 
568 
1,591 

The valuations of all cash-settled options as of December 31, 2019 are summarised in the table below: 

Number of options 

435,980 

Dividend yield 
% 

0% 

Volatility, 
% 

33% 

Risk-free interest 
rate, 
% 

Expected term, 
years 

1.67% 

N/A 

Share price 
(USD) 

22.30 

Fair value, total 
(million RUR) 

Fair value per option 
(RUR) 

Valuation method 

185 

423 

Binomial 

The forfeiture rate used for expenses calculation in 2019 is 0.1-16.0%. It is based on historical data and current expectations and is not necessarily 
indicative of forfeiture patterns that may occur. 

The expected volatility reflects the assumption that the historical volatility over a period similar to the life of the options/RSUs is indicative of future 
trends, which may not necessarily be the actual outcome. 

24.2  Share-based payment expense 

The Group recognised RUR 1,742 in share-based payment expenses in the year ended December 31, 2019 (2018: RUR 6,732), including RUR 1,826 
(2018: 6,918) related to equity-settled share-based payments and negative change related to cash-settled portion of RUR 84 (2018: negative 186). 
The expense was included under “Personnel expenses” in the consolidated statement of comprehensive income. According to the terms of 2017 
RSU Plan the change of control results in immediate acceleration of related RSUs. The total expense related to such acceleration recognized in Q4 
2018 is RUR 3.7 bln (3,166,250 RSUs). 

25 

Events after the reporting period 

There were no events after the reporting period to be separately reported. 

Mail.Ru Group 2019 Results 

176

59 

2019Annual report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
сautionary 
statements

Forward-looking 
statements

Competitive 
position

The Mail.ru Group Limited Annual Report and Accounts for 
2019 contain certain “forward- looking statements” which 
include all statements other than those of historical facts 
that relate to the Group’s plans, financial position, objectives, 
goals, strategies, future operations and performance, together 
with the assumptions underlying such matters. Mail.ru Group 
Limited generally uses words such as “estimates”, “expects”, 
“believes”, “intends”, “plans”, “may”, “will”, “should” and other 
similar expressions to identify forward-looking statements. Mail.
ru Group Limited has based these forward-looking statements 
on the current views of its management with regard to future 
events and performance. These views reflect management’s 
best judgement, but involve uncertainties and are subject to 
certain known and unknown risks together with other important 
factors outside the Group’s control, the occurrence of which 
could cause actual results to differ materially from those ex-
pressed in Mail.ru Group Limited's forward-looking statements.

Statements referring to the Group’s competitive position reflect 
the Group’s beliefs and, in some cases, rely on a range of sourc-
es, including investment analysts’ reports, independent market 
studies and the Group’s internal estimates of market share 
based on publicly available information regarding the financial 
results and performance of various market participants.

Rounding

Certain figures included in this document have been subject to 
rounding adjustments. Accordingly, figures shown for the same 
category presented in different tables may vary slightly and fig-
ures shown as totals in certain tables may not be an arithmetic 
aggregation of the figures that precede them.

Terminology

In this document, a reference to the "Company" means Mail.ru 
Group Limited, which together with its subsidiaries is referred 
to as “we”, the “Group” or “Mail.ru Group”. Any reference to 
the position of Boris Dobrodeev as Chief Executive Officer 
(CEO) means reference to his position as Chief Executive 
Officer (CEO), Russia. Any reference to the position of Vladimir 
Nikolsky as Chief Operating Officer (COO) means reference 
to his position as Chief Operating Officer (COO), Russia. Any 
reference to the position of Vladimir Gabrielyan as First Deputy 
Chief Executive Officer means reference to his position as First 
Deputy Chief Executive Officer, Russia.

177

2019Annual reportsee you 
soon

press: pr@corp.mail.ru
investors: ir@corp.mail.ru