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Mastercard

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FY2018 Annual Report · Mastercard
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2018
Or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from

to             

Commission file number: 001-32877

Mastercard Incorporated

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

2000 Purchase Street
Purchase, NY
(Address of principal executive offices)

13-4172551
(IRS Employer
Identification Number)

10577
(Zip Code)

(914) 249-2000
(Registrant’s telephone number, including area code)

Title of each Class   

Class A common stock, par value $0.0001 per share 

Name of each exchange on which registered
          New York Stock Exchange

Securities registered pursuant to Section 12(g): Class B common stock, par value $0.0001 per share
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.            Yes  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.             Yes  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.     Yes  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files)  
  Yes  
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will 
not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 
10-K or any amendment to this Form 10-K.   
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an 
emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act. (Check One): 

   No   
   No  

   No   

   No   

Large accelerated filer

  Accelerated filer

Non-accelerated filer

  (do not check if a smaller reporting company)

  Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for
complying with any new or revised financial accounting standards provided pursuant to Section 13 (a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).   Yes  
The aggregate market value of the registrant’s Class A common stock, par value $0.0001 per share, held by non-affiliates (using the New York Stock Exchange 
closing price as of June 29, 2018, the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $179.5 billion.  
There is currently no established public trading market for the registrant’s Class B common stock, par value $0.0001 per share.  As of February 8, 2019, 
there were 1,014,237,644 shares outstanding of the registrant’s Class A common stock, par value $0.0001 per share and 11,671,404 shares outstanding 
of the registrant’s Class B common stock, par value $0.0001 per share.
Portions of the registrant’s definitive proxy statement for the 2019 Annual Meeting of Stockholders are incorporated by reference into Part III hereof.

   No  

MASTERCARD INCORPORATED
FISCAL YEAR 2018 FORM 10-K ANNUAL REPORT
TABLE OF CONTENTS

PART I

ITEM 1.

BUSINESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 1A.

RISK FACTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 1B.

UNRESOLVED STAFF COMMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 2.

PROPERTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 3.

LEGAL PROCEEDINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 4.

MINE SAFETY DISCLOSURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II

ITEM 5.

MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 6.

SELECTED FINANCIAL DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 7.

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK. . . . . . . . . . . . . . . . . . . .

ITEM 8.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 9.

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 9A.

CONTROLS AND PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 9B. OTHER INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART III

ITEM 10.

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE . . . . . . . . . . . . . . . . . . . . . .

ITEM 11.

EXECUTIVE COMPENSATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 12.

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 13.

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE . . . .

ITEM 14.

PRINCIPAL ACCOUNTANT FEES AND SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 15.

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ITEM 16.

FORM 10-K SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART IV

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In this Report on Form 10-K (“Report”), references to the “Company,” “Mastercard,” “we,” “us” or “our” refer to the business 
conducted  by  Mastercard  Incorporated  and  its  consolidated  subsidiaries,  including  our  operating  subsidiary,  Mastercard 
International Incorporated, and to the Mastercard brand.

Forward-Looking Statements

This Report contains forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform 
Act of 1995.  All statements other than statements of historical facts may be forward-looking statements.  When used in this 
Report, the words “believe”, “expect”, “could”, “may”, “would”, “will”, “trend” and similar words are intended to identify forward-
looking  statements.    Examples  of  forward-looking  statements  include,  but  are  not  limited  to,  statements  that  relate  to  the 
Company’s future prospects, developments and business strategies. 

Many factors and uncertainties relating to our operations and business environment, all of which are difficult to predict and 
many of which are outside of our control, influence whether any forward-looking statements can or will be achieved.  Any one 
of those factors could cause our actual results to differ materially from those expressed or implied in writing in any forward-
looking statements made by Mastercard or on its behalf, including, but not limited to, the following factors:

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regulation directly related to the payments industry (including regulatory, legislative and litigation activity with 
respect  to  interchange  rates,  surcharging  and  the  extension  of  current  regulatory  activity  to  additional 
jurisdictions or products)

the impact of preferential or protective government actions

regulation of privacy, data protection, security and the digital economy

regulation that directly or indirectly applies to us based on our participation in the global payments industry 
(including  anti-money  laundering,  counter  terrorist  financing,  economic  sanctions  and  anti-corruption; 
account-based payment systems; issuer practice regulation; and regulation of internet and digital transactions)

the impact of changes in tax laws, as well as regulations and interpretations of such laws or challenges to our 
tax positions

potential or incurred liability and limitations on business related to any litigation or litigation settlements

the impact of competition in the global payments industry (including disintermediation and pricing pressure)

the challenges relating to rapid technological developments and changes

the  challenges  relating  to  operating  a  real-time  account-based  payment  system  and  to  working  with  new 
customers and end users

the impact of information security incidents, account data breaches, fraudulent activity or service disruptions 

issues related to our relationships with our financial institution customers (including loss of substantial business 
from significant customers, competitor relationships with our customers and banking industry consolidation) 

the impact of our relationships with other stakeholders, including merchants and governments

exposure to loss or illiquidity due to our role as guarantor, as well as other contractual obligations

the impact of global economic, political, financial and societal events and conditions

reputational impact, including impact related to brand perception

the inability to attract, hire and retain a highly qualified and diverse workforce, or maintain our corporate 
culture

issues related to acquisition integration, strategic investments and entry into new businesses  

issues related to our Class A common stock and corporate governance structure

Please see “Risk Factors” in Part I, Item 1A for a complete discussion of these risk factors.  We caution you that the important 
factors referenced above may not contain all of the factors that are important to you.  Our forward-looking statements speak 
only as of the date of this Report or as of the date they are made, and we undertake no obligation to update our forward-looking 
statements.

3

PART I

ITEM 1.  BUSINESS

Overview

Mastercard is a technology company in the global payments industry that connects consumers, financial institutions, merchants, 
governments, digital partners, businesses and other organizations worldwide, enabling them to use electronic forms of payment 
instead of cash and checks.  We make payments easier and more efficient by creating a wide range of payment solutions and 
services using our family of well-known brands, including Mastercard®, Maestro® and Cirrus®.  We are a multi-rail network.  
Through our core global payments processing network, we facilitate the switching (authorization, clearing and settlement) of 
payment transactions and deliver related products and services.  With additional payment capabilities that include real-time 
account-based payments (including automated clearing house (“ACH”) transactions), we offer customers one partner to turn to 
for their payment needs for both domestic and cross-border transactions across multiple payment flows.  We also provide value-
added offerings such as safety and security products, information and analytics services, consulting, loyalty and reward programs 
and issuer and acquirer processing.  Our payment solutions are designed to ensure safety and security for the global payments 
system.

A typical transaction on our core network involves four participants in addition to us:  account holder (a consumer who holds a 
card or uses another device enabled for payment), issuer (the account holder’s financial institution), merchant and acquirer (the 
merchant’s financial institution).  We do not issue cards, extend credit, determine or receive revenue from interest rates or other 
fees charged to account holders by issuers, or establish the rates charged by acquirers in connection with merchants’ acceptance 
of our branded products.  In most cases, account holder relationships belong to, and are managed by, our financial institution 
customers.

We generate revenues from assessing our customers based on the gross dollar volume (“GDV”) of activity on the products that 
carry our brands, from the fees we charge to our customers for providing transaction switching and from other payment-related 
products and services.

Our Performance

The following are our key financial and operational results for 2018:  

1

 Non-GAAP results excludes the impact of Special Items and/or foreign currency.  See “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations - Financial Results Overview” in Part II, Item 7 for the reconciliation to the most direct comparable GAAP financial measures.

2 Adjusted to normalize for the effects of differing switching days between periods. 

3 Adjusted for the deconsolidation of our Venezuelan subsidiaries in 2017.  See “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations - Financial Results- Revenue” in Part II, Item 7.

4

Our Strategy

We grow, diversify and build our business through a combination of organic growth and strategic investments.  Our ability to 
grow our business is influenced by personal consumption expenditure (“PCE”) growth, driving cash and check transactions toward 
electronic forms of payment, increasing our share in electronic payments and providing value-added products and services.  In 
addition, growing our business includes supplementing our core network with enhanced payment capabilities to capture new 
payment flows, such as business to business (“B2B”), person to person (“P2P”), business to consumer (“B2C”) and government 
payments, through a combination of product offerings and expanded solutions for our customers. 

Grow.  We focus on growing our core business globally, including growing our consumer credit, debit, prepaid and commercial 
products and solutions, as well as increasing the number of payment transactions we switch.  We also look to take advantage of 
the opportunities presented by the evolving ways people interact and transact in the growing digital economy.  This includes 
expanding merchant access to electronic payments through new technologies in an effort to deliver a better consumer experience, 
while creating greater efficiencies and security.

Diversify.  We diversify our business by:

•  working  with  new  customers,  including  governments,  merchants,  financial  technology  companies,  digital  players, 

mobile providers and other corporate businesses

• 

scaling  our  capabilities  and  business  into  new  geographies,  including  growing  acceptance  in  markets  with  limited 
electronic payments acceptance today

• 

broadening financial inclusion for the unbanked and underbanked

Build.  We build our business by:

• 

creating and acquiring differentiated products to provide unique, innovative solutions that we bring to market to support 
new payment flows, such as real-time account-based payment, Mastercard B2B Hub™ and Mastercard Send™ platforms

• 

providing services across data analytics, consulting, managed services, safety and security, loyalty and processing

Strategic Partners.  We work with a variety of stakeholders.  We provide financial institutions with solutions to help them increase 
revenue  by  driving  preference  for  Mastercard-branded  products.    We  help  merchants,  financial  institutions  and  other 
organizations by delivering data-driven insights and other services that help them grow and create simple and secure customer 
experiences.  We partner with technology companies such as digital players and mobile providers to deliver digital payment 
solutions powered by our technology, expertise and security protocols.  We help national and local governments drive increased 
financial  inclusion  and  efficiency,  reduce  costs,  increase  transparency  to  reduce  crime  and  corruption  and  advance  social 
programs.  For consumers, we provide faster, safer and more convenient ways to pay and transfer funds.

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Talent and Culture.  Our success is driven by the skills, experience, integrity and mindset of the talent we hire.  We attract and 
retain top talent from diverse backgrounds and industries by building a world-class culture based on decency, respect and inclusion 
in which people have opportunities to do purpose-driven work that impacts customers, communities and co-workers on a global 
scale.  The diversity and skill sets of our people underpin everything we do.

Recent Business and Legal/Regulatory Developments

Digital Payments.  Technology is increasingly changing the way people get information, interact with each 
other, shop and make purchases.  As a result of these changes, digital commerce is growing significantly.  In 
this digital environment, consumers continue to seek a seamless experience where their payment is simple, 
secure and familiar.  These consumer demands are driving us to think and act differently.  Our teams are 
innovating to create solutions that meet the needs of our consumers and merchants, and applying emerging 
technologies to maximize our opportunities from those needs.  In 2018, we:  

supported the development and implementation of EMVCo’s global standards for a simple and unified digital 
experience for consumers, issuers and merchants in the form of a common checkout button.  This button is 
designed to provide consumers the same convenience and security in a digital environment that they have 
when shopping and paying in a store, make it easier for merchants to implement secure digital payments and 
provide issuers with improved fraud detection and prevention capability.

announced  plans  to  enable  token  services  on  all  cards,  removing  the  primary  account  number  from  the 
transaction flow.  Enabling these services will help make the payment process simpler, more seamless and 
more secure, while supporting our merchant partners in their card on file activities.

reinforced our support for contactless payments across all markets, including in Europe, where we are working 
with issuers, acquirers and merchants to ensure availability and support of contactless payments across the 
continent by 2020. 

New  payment  flows.    In  order  to  help  grow  our  business  and  offer  more  electronic  payment  options  to 
consumers,  businesses  and  governments,  Mastercard  has  developed  and  enhanced  solutions  beyond  the 
principal switching capabilities available on our core network.  We believe this will allow us to capture more 
payment flows, including B2B, P2P, B2C and government disbursements.  In 2018, we:  

advanced  business  development  efforts  around  the  world  with  our  real-time  account-based  payments 
capabilities that we acquired with Vocalink in 2017.  These efforts include the launch of a real-time payment 
service in the U.S. in conjunction with The Clearing House that enables consumers and businesses to send and 
receive immediate payments. 

combined our proprietary Mastercard Send assets with Vocalink strategic partnerships to enable financial 
institutions, financial technology companies (or fintechs), digital customers and other businesses to send real-
time payments to U.K. bank accounts.  Mastercard Send will connect to Faster Payments, enabling a variety 
of use cases such as P2P payments and B2C disbursements.  This effort is part of our continued expansion of 
Mastercard Send’s capabilities, connecting more people, businesses and governments to facilitate the transfer 
of funds quickly and securely both domestically and cross-border.

expanded the reach of Vocalink’s Pay by Bank application in the United Kingdom, enabling real-time payments 
directly from a consumer’s bank account using a mobile banking app, with real-time clearing and without the 
need for a card.  

continued to invest in and test proprietary permission-based Blockchain, with an initial focus on the cross-
border B2B payments space. 

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Safety and Security.  As new technologies and cyber-security threats evolve, including organized cyber-crime 
and  nation  state  attacks,  there  is  a  growing  need  to  protect  the  security  and  resilience  of  the  payments 
ecosystem for every stakeholder.  It is critical to protect all transactional and personal data that is stored, 
processed or transmitted regardless of the device or channel used to make a purchase, while at the same time 
continuing to improve the payment experience for all stakeholders.  We focus on security across networks, 
and it is embedded in our policies, products, systems and analytics to prevent fraud.  In 2018, we:

• 

implemented EMVCo’s 3D Secure 2.0 specification as part of a new solution (launched with issuer and merchant 
partners globally) that supports app-based authentication, integration with digital wallets and browser-based 
e-commerce.    This  is  complemented  by  biometrics,  machine  learning  and  artificial  intelligence  solutions, 
alongside incremental transaction data, to help merchants seamlessly verify a consumer’s identity.  At the 
same time, the solution reduces friction during the checkout process, as well as reduces fraud while increasing 
payment approvals.

• 

continued to extend our investments in Artificial Intelligence (“AI”) by:

introducing AI Express, a new accelerated technology implementation service to help issuers, acquirers 
and merchants develop AI models to solve priority problems, including anti-money laundering, fraud, risk 
management and cybersecurity.

scaling Decision Intelligence™, our fraud scoring technology, to score billions of transactions in real time 
every day while increasing approvals and reducing false declines.

• 

piloted biometric cards in multiple markets, placing fingerprint readers directly onto a card to authenticate a 
cardholder’s identity (as an alternative to a PIN or signature) using existing chip and contactless acceptance 
terminals.

•  modified our rules so that signatures will no longer be required on either cards or receipts and merchants no 
longer need to capture or compare a signature at the point of sale, helping to provide a faster checkout and 
more advanced authentication methods.  

Inclusive  Growth.    We  are  dedicated  to  increasing  the  opportunity  for  individuals  and  micro  and  small 
merchants to achieve financial security and greater prosperity, with the benefits of economic growth shared 
among all segments of society.  Together with our partners, we are more than two-thirds of the way toward 
an important initial step towards that goal by providing access to 500 million people previously excluded from 
financial services by 2020.  We also help communities build the ecosystems that support usage.  In 2018, we 
worked  with  governments  and  private  sector  partners  across  several  geographies  to  develop  and  roll  out 
electronic payments solutions, social payment distribution mechanisms and digital identity solutions.  We 
organized a global network of cities to help city leaders address the challenges of urbanization and co-develop 
solutions to improve life for residents and visitors and promote economic growth.  We also deployed our 
services, partnerships and technologies to develop platforms that help small business owners accept electronic 
payments,  manage  their  records,  access  market  information,  build  a  financial  footprint  and  use  digital 
communications channels to receive training and business advice. 

In 2018, we made an initial $100 million contribution to the Mastercard Impact Fund (formerly referred to as 
Mastercard’s Center for Inclusive Growth Fund), a non-profit charitable organization.  This contribution is part 
of a $500 million commitment to support initiatives that focus on inclusive growth, such as financial inclusion, 
economic development, the future of work and data science for social impact.

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Legal and Regulatory.  We operate in a dynamic and rapidly evolving legal and regulatory environment, with 
heightened  regulatory  and  legislative  scrutiny,  expansion  of  local  regulatory  schemes  and  other  legal 
challenges,  particularly  with  respect  to  interchange  fees  (as  discussed  below  under  “Our  Operations  and 
Network”).    These  challenges  create  both  risks  and  opportunities  for  our  industry.    Our  recent  legal  and 
regulatory developments include:

• 

Payments Regulation

In  December  2018,  we  announced  the  anticipated  resolution  of  an  investigation  by  the  European 
Commission (“EC”) related to the interregional interchange rates we set and our central acquiring rule 
within  the  European  Economic  Area  (the  “EEA”).    With  respect  to  interregional  interchange  fees,  the 
proposed settlement included changes to those fees that, if accepted by the EC following market testing, 
would avoid prolonged litigation and gain certainty concerning our business practices.  With respect to 
our historic central acquiring rule, the EC issued a negative decision in January 2019. The EC’s negative 
decision covers a period of time of less than two years before the rule’s modification in 2015. The decision 
does not require any modification of our current business practices but includes a fine of €571 million.  
We recorded a charge of $654 million in the fourth quarter of 2018 in relation to this matter.  See Note 20 
(Legal and Regulatory Proceedings) to the consolidated financial statements included in Part II, Item 8 for 
further discussion.

Several jurisdictions have implemented payments regulation or initiated payments reviews in 2018.  In the 
U.K., the Payment Systems Regulator (the “PSR”) published draft terms of reference for a formal review 
of card-acquiring services provided by Mastercard, Visa and other card scheme operators that could lead 
to future regulation.  The European Commission expects to issue proposals in 2020 to revise the E.U. 
Interchange Fee Regulation.  In Australia, the Productivity Commission released a report recommending, 
among other things, that regulators ban interchange fees by the end of 2019 and consider regulating 
merchant service fees.  In Brazil, the Central Bank implemented a weighted average and cap for domestic 
debit interchange.

Jurisdictions around the globe continue to implement or consider open banking initiatives.  Initiatives such 
as the EEA’s revised Payment Services Directive (commonly referred to as “PSD2”) which went into effect 
in  2018,  require  financial  institutions  to  provide  third-party  payment  processors  access  to  consumer 
payment accounts, as well as requiring additional verification information from consumers to complete 
transactions.    Other  jurisdictions  considering  open  banking  initiatives  include  Australia,  Canada,  Hong 
Kong, Japan, Singapore and the United States.

  The U.K. Treasury has extended the U.K. payment systems oversight to include our Vocalink business due 

to its role as a payment service provider.

• 

Privacy and Data Protection

In 2018, the European Union General Data Protection Regulation (the “GDPR”) became effective.  The 
GDPR is a data protection regulation that has increased our compliance burden for collecting, using and 
processing personal and sensitive data of EEA residents.  We have reviewed our products, services and 
processes involving EEA personal data to ensure privacy and data protection requirements are embedded 
into their design.  We have also launched online data portals to allow EEA residents to request a copy of 
their personal data, and to ask for their data to be updated, corrected or deleted as appropriate.  In addition, 
we have taken steps to assist our customers with their compliance efforts.  As part of our implementation 
approach,  we  co-founded  with  IBM  a  data  trust  called  Truata  to  provide  anonymization  and  analytics 
services in a GDPR-compliant manner.  

  Some jurisdictions are currently considering adopting “data localization” requirements, which mandate 
the collection, processing, and/or storage of data within their borders, including India, Kenya and Vietnam.

• 

Litigation - In September 2018, we entered into an amended class settlement agreement with the merchant 
damages class plaintiffs to settle their monetary damages claims in a U.S. antitrust litigation that was brought 
against Mastercard, Visa and a number of financial institutions.  Visa and the financial institutions are also 
parties  to  the  agreement,  which  is  subject  to  court  approval.    In  addition  to  the  monetary  amounts  that 
constituted  the  financial  settlement  under  the  original  agreement,  the  agreement  requires  an  additional 

8

 
 
payment from the defendants.  We took a charge during 2018 to reflect our share of this payment.  Under the 
agreement, Mastercard and its customer financial institutions will receive a release of all damages claims that 
were alleged, or could have been alleged by the merchant class members concerning our interchange and fee 
structure and merchant acceptance rules.  This release covers all retrospective claims, as well as prospective 
claims for a period of five years after the resolution of all appeals relating to court approval of the agreement.   
In  January  2019,  the  district  court  issued  an  order  granting  preliminary  approval  of  the  settlement.    The 
agreement does not relate to the merchants' claims seeking changes to business practices.  Separate settlement 
negotiations for those claims are ongoing.  See Note 20 (Legal and Regulatory Proceedings) to the consolidated 
financial statements included in Part II, Item 8 for further discussion. 

Our Business

Our Operations and Network

We operate a unique and proprietary global payments network, our core network, that links issuers and acquirers around the 
globe to facilitate the switching of transactions, permitting account holders to use a Mastercard product at millions of acceptance 
locations worldwide.  Our core network facilitates an efficient and secure means for receiving payments, a convenient, quick and 
secure payment method for consumers to access their funds and a channel for businesses to receive insight through information 
that is derived from our network.  We authorize, clear and settle transactions through our core network for our issuer customers 
in more than 150 currencies and in more than 210 countries and territories.  Vocalink expands our range of payment capabilities 
beyond our core network into real-time account-based payments.

Typical Transaction.  Our core network supports what is often referred to as a “four-party” payments network.  The following 
diagram depicts a typical transaction on our core network, and our role in that transaction:

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In a typical transaction, an account holder purchases goods or services from a merchant using one of our payment products.  
After the transaction is authorized by the issuer, the issuer pays the acquirer an amount equal to the value of the transaction, 
minus the interchange fee (described below), and then posts the transaction to the account holder’s account.  The acquirer pays 
the amount of the purchase, net of a discount (referred to as the “merchant discount” rate), to the merchant.

• 

Interchange Fees.  Interchange fees reflect the value merchants receive from accepting our products and play a key 
role in balancing the costs consumers and merchants incur.  We do not earn revenues from interchange fees.  Generally, 
interchange fees are collected from acquirers and paid to issuers to reimburse the issuers for a portion of the costs 
incurred.  These costs are incurred by issuers in providing services that benefit all participants in the system, including 
acquirers  and  merchants,  whose  participation  in  the  network  enables  increased  sales  to  their  existing  and  new 
customers, efficiencies in the delivery of existing and new products, guaranteed payments and improved experience 
for their customers.  We (or, alternatively, financial institutions) establish “default interchange fees” that apply when 
there  are  no  other  established  settlement  terms  in  place  between  an  issuer  and  an  acquirer.    We  administer  the 
collection and remittance of interchange fees through the settlement process.

•  Additional Four-Party System Fees.  The merchant discount rate is established by the acquirer to cover its costs of 
both participating in the four-party system and providing services to merchants.  The rate takes into consideration the 
amount of the interchange fee which the acquirer generally pays to the issuer.  Additionally, acquirers may charge 
merchants processing and related fees in addition to the merchant discount rate, and issuers may also charge account 
holders fees for the transaction, including, for example, fees for extending revolving credit.

Switched Transactions 

•  Authorization, Clearing and Settlement.  Through our core network, we enable the routing of a transaction to the 
issuer for its approval, facilitate the exchange of financial transaction information between issuers and acquirers after 
a successfully conducted transaction, and help to settle the transaction by facilitating the determination and exchange 
of funds between parties via settlement banks chosen by us and our customers.

• 

Cross-Border and Domestic.  Our core network switches transactions throughout the world when the acquirer country 
and issuer country are different (“cross-border transactions”), providing account holders with the ability to use, and 
merchants to accept, our products and services across country borders.  We also provide switched transaction services 
to customers where the acquirer country and the issuer country are the same (“domestic transactions”).  We switch 
more  than  half  of  all  transactions  for  Mastercard  and  Maestro-branded  cards,  including  nearly  all  cross-border 
transactions.  We switch the majority of Mastercard and Maestro-branded domestic transactions in the United States, 
United Kingdom, Canada, Brazil and a select number of other countries.  Outside of these countries, most domestic 
transactions on our products are switched without our involvement.

Core Network Architecture.  Our core network features a globally integrated structure that provides scale for our issuers, enabling 
them to expand into regional and global markets.  It is based largely on a distributed (peer-to-peer) architecture with an intelligent 
edge that enables the network to adapt to the needs of each transaction.  Our core network accomplishes this by performing 
intelligent routing and applying multiple value-added services (such as fraud scoring or rewards at the point of sale) to appropriate 
transactions in real time.  Our core network’s architecture enables us to connect all parties regardless of where or how the 
transaction is occurring.  It has 24-hour a day availability and world-class response time.

Real-time Account-based Payment Systems.  Augmenting our core network, we now offer real-time account-based payment 
capabilities through our acquisition of Vocalink, which enables payments between bank accounts in near real-time in countries 
in which it has been deployed.

Payments  System  Security.    Our  payment  solutions  and  products  are  designed  to  ensure  safety  and  security  for  the  global 
payments system.  The core network and additional platforms incorporate multiple layers of protection, both for continuity 
purposes and to provide best-in-class security protection.  We engage in many efforts to mitigate information security challenges, 
including maintaining an information security program, a business continuity program and insurance coverage, as well as regularly 
testing our systems to address potential vulnerabilities.

As part of our multi-layered approach to protect the global payments system, we also work with issuers, acquirers, merchants, 
governments and payments industry associations to help develop and put in place standards (e.g., EMV) for safe and secure 
transactions.

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Digital Payments.  Our networks support and enable our digital payment platforms, products and solutions, reflecting the growing 
digital economy where consumers are increasingly seeking to use their payment accounts to pay when, where and how they 
want.

Customer Risk.  We guarantee the settlement of many of the transactions from issuers to acquirers to ensure the integrity of 
our core network.  We refer to the amount of this guarantee as our settlement exposure.  We do not, however, guarantee 
payments to merchants by their acquirers, or the availability of unspent prepaid account holder account balances. 

Our Products and Services 

We provide a wide variety of integrated products and services that support payment products that customers can offer to their 
account  holders.    These  offerings  facilitate  transactions  on  our  core  network  among  account  holders,  merchants,  financial 
institutions, businesses, governments and other organizations in markets globally.

Core Products

Consumer Credit.  We offer a number of programs that enable issuers to provide consumers with credit that allow them to defer 
payment.  These programs are designed to meet the needs of our customers around the world and address standard, premium 
and affluent consumer segments.

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Debit.  We support a range of payment products and solutions that allow our customers to provide consumers with convenient 
access to funds in deposit and other accounts.  Our debit and deposit access programs can be used to make purchases and to 
obtain cash in bank branches, at ATMs and, in some cases, at the point of sale.  Our branded debit programs consist of Mastercard 
(including standard, premium and affluent offerings), Maestro (the only PIN-based solution that operates globally) and Cirrus 
(our primary global cash access solution).

Prepaid.  Prepaid programs involve a balance that is funded prior to use and can be accessed via one of our payment products.  
We offer prepaid payment programs using any of our brands, which we support with processing products and services.  Segments 
on  which  we  focus  include  government  programs  such  as  Social  Security  payments,  unemployment  benefits  and  others; 
commercial  programs  such  as  payroll,  health  savings  accounts,  employee  benefits  and  others;  and  reloadable  programs  for 
consumers without formal banking relationships and non-traditional users of electronic payments.

We also provide prepaid program management services, primarily outside of the United States, that manage and enable switching 
and issuer processing for consumer and commercial prepaid travel cards for business partners such as financial institutions, 
retailers,  telecommunications  companies,  travel  agents,  foreign  exchange  bureaus,  colleges  and  universities,  airlines  and 
governments.

Commercial.    We  offer  commercial  payment  products  and  solutions  that  help  large  corporations,  midsize  companies,  small 
businesses and government entities.  Our solutions streamline procurement and payment processes, manage information and 
expenses (such as travel and entertainment) and reduce administrative costs.  Our card offerings include travel, small business 
(debit and credit), purchasing and fleet cards.  Our SmartData platform provides expense management and reporting capabilities.  
Our Mastercard In Control™ platform generates virtual account numbers which provide businesses with enhanced controls, more 
security and better data. 
The following chart provides GDV and number of cards featuring our brands in 2018 for select programs and solutions:

Year Ended December 31, 2018

As of December 31, 2018

GDV

Cards

(in billions)

Growth (Local)

% of Total GDV

(in millions)

Percentage
Increase from
December 31,
2017

Mastercard Branded Programs1,2
    Consumer Credit . . . . . . . . . . . . . . . . . . . $
    Consumer Debit and Prepaid . . . . . . . . .
    Commercial Credit and Debit . . . . . . . . .

2,520
2,724
657

1 Excludes Maestro and Cirrus cards and volume generated by those cards.
2 Prepaid includes both consumer and commercial prepaid.

11%
17%
13%

43%
46%
11%

824
1,126
73

8%
15%
11%

Additional Platforms.  In addition to the switching capabilities of our core network, we offer additional platforms with payment 
capabilities that extend to new payment flows:

•  We  offer  commercial  payment  products  and  solutions,  such  as  the  Mastercard  B2B  Hub,  which  enables  small  and 

midsized businesses to optimize their invoice and payment processes.  

•  With  Vocalink,  we  offer  real-time  account-based  payments  for  ACH  transactions.    This  platform  enables  payments 
between bank accounts in real-time and provides enhanced data and messaging capabilities, making them particularly 
well-suited for B2B and bill payment flows.

Value-Added Products and Services

We  provide  additional  integrated  products  and  services  to  our  customers  and  stakeholders,  including  financial  institutions, 
retailers and governments that enhance the value proposition of our products and solutions.

Safety and Security.  We offer integrated products and services to prevent, detect and respond to fraud and cyber-attacks and 
to ensure the safety of transactions made using Mastercard products.  We do this using a multi-layered safety and security 
strategy:

• 

The “Prevent” layer protects infrastructure, devices and data from attacks.  We have continued to grow global usage 
of EMV chip and contactless security technology, helping to reduce fraud.  Greater usage of this technology has increased 

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• 

• 

• 

the number of EMV cards issued and the transaction volume on EMV cards.  While this technology is prevalent in 
Europe, the U.S. market has been adopting this technology in recent years.

The “Identify” layer allows us to help banks and merchants verify genuine consumers during the payment process.  
Examples of solutions under this layer include Mastercard Identity Check™, a fingerprint, face and iris scanning biometric 
technology  to  verify  online  purchases  on  mobile  devices,  and  our  recently  launched  Biometric  Card  which  has  a 
fingerprint scanner built in to the card and is compatible with existing EMV payment terminals.

The  “Detect” layer spots fraudulent behavior and cyber-attacks and takes action to stop these activities once detected.  
Examples of our capabilities under this layer include our Early Detection System, Decision Intelligence and Safety Net™ 
services and technologies.

The “Experience” layer improves the security experience for our stakeholders in areas from the speed of transactions, 
enhancing approvals for online and card-on-file payments, to the ability to differentiate legitimate consumers from 
fraudulent ones.  Our offerings in this space include Mastercard In Control, for consumer alerts and controls and our 
suite of digital token services available through our Mastercard Digital Enablement Service (“MDES”).

We have also worked with our financial institution customers to provide products to consumers globally with increased confidence 
through the benefit of “zero liability”, or no responsibility for counterfeit or lost card losses in the event of fraud.

Loyalty and Rewards.  We have built a scalable rewards platform that enables financial institutions to provide consumers with 
a variety of benefits and services, such as personalized offers and rewards, access to a global airline lounge network, concierge 
services, insurance services, emergency card replacement, emergency cash advances and a 24-hour account holder service center.  
For  merchants,  we  provide  campaigns  with  targeted  offers  and  rewards,  management  services  for  publishing  offers,  and 
accelerated points programs for co-brand and rewards program members.

Processing.  We extend our processing capabilities in the payments value chain in various regions and across the globe with an 
expanded suite of offerings, including:

• 

• 

Issuer solutions designed to provide customers with a complete processing solution to help them create differentiated 
products and services and allow quick deployment of payments portfolios across banking channels.

Payment gateways that offer a single interface to provide e-commerce merchants with the ability to process secure 
online  and  in-app  payments  and  offer  value-added  solutions,  including  outsourced  electronic  payments,  fraud 
prevention and alternative payment options.

•  Mobile gateways that facilitate transaction routing and processing for mobile-initiated transactions.

Analytics Insights and Consulting.  We provide proprietary analysis, data-driven consulting and marketing services solutions to 
help clients optimize, streamline and grow their businesses, as well as deliver value to consumers. 

Our capabilities incorporate payments expertise and analytical and executional skills to create end-to-end solutions which are 
increasingly delivered via platforms embedded in our customers’ day-to-day operations.  By observing patterns of payments 
behavior  based  on  billions  of  transactions  switched  globally,  we  leverage  anonymized  and  aggregated  information  and  a 
consultative approach to help our customers make better business decisions.  Our executional skills such as marketing, digital 
implementation and staff augmentation allow us to assist clients implement actions based on these insights.

Increasingly, we have been helping financial institutions, retailers and governments innovate.  Drawing on rapid prototyping 
methodologies  from  our  global  innovation  and  development  arm,  Mastercard  Labs,  we  offer  “Launchpad,”  a  five  day  app 
prototyping workshop.  Through our Applied Predictive Technology business, a software as a service platform, we can help our 
customers conduct disciplined business experiments for in-market tests.

Digital Enablement

Leveraging our global innovations capability, we work to digitize payment services across all channels and devices:

•  Delivering better digital experiences everywhere.  We are using our technologies and security protocols to develop 
solutions to make digital shopping and selling experiences, such as on smartphones and other connected devices, 
simpler, faster and safer for both consumers and merchants.  We also offer products that make it easier for merchants 
to accept payments and expand their customer base and are developing products and practices to facilitate acceptance 

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via mobile devices.  The successful implementation of our loyalty and reward programs is an important part of enabling 
these digital purchasing experiences.

• 

Securing more transactions.  We are leveraging tokenization, biometrics and machine learning technologies in our 
push to secure every transaction.  These efforts include driving EMV-level security and benefits through all our payment 
channels.

•  Digitizing personal and business payments.  We provide solutions that enable our customers to offer consumers the 
ability to send and receive money quickly and securely domestically and around the world.  These solutions allow our 
customers to address new payment flows from any funding source, such as cash, card, bank account or mobile money 
account, to any destination globally, securely and in real time.

Simplifying access to, and integration of, our digital assets.  Our Mastercard Developer platform makes it easy for 
customers and partners to leverage our many digital assets and services.  By providing a single access point with tools 
and capabilities to find what we believe are some of the best-in-class Application Program Interfaces (“APIs”) across a 
broad range of Mastercard services, we enable easy integration of our services into new and existing solutions.

Identifying and experimenting with future technologies, start-ups and trends.  Through Mastercard Labs, our global 
innovation  and  development  arm,  we  continue  to  bring  customers  and  partners  access  to  thought  leadership, 
innovation methodologies, new technologies and relevant early-stage fintech players.

• 

• 

Brand

Our  family  of  well-known  brands  includes  Mastercard,  Maestro  and  Cirrus.    We  manage  and  promote  our  brands  through 
advertising, promotions and sponsorships, as well as digital, mobile and social media initiatives, in order to increase people’s 
preference  for  our  brands  and  usage  of  our  products.   We  sponsor  a  variety  of  sporting,  entertainment  and  charity-related 
marketing properties to align with consumer segments important to us and our customers.  Our advertising plays an important 
role  in  building  brand  visibility,  usage  and  overall  preference  among  account  holders  globally.   Our  “Priceless®”  advertising 
campaign, which has run in 52 languages in 120 countries worldwide, promotes Mastercard usage benefits and acceptance, 
markets Mastercard payment products and solutions and provides Mastercard with a consistent, recognizable message that 
supports our brand around the globe.  

Revenue Sources 

We generate revenues primarily from assessing our customers based on GDV on the products that carry our brands, from the 
fees we charge to our customers for providing transaction processing and from other payment-related products and services.  
Our net revenues are classified into five categories: domestic assessments, cross-border volume fees, transaction processing, 
other revenues and rebates and incentives (contra-revenue).

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Revenue” in Part II, Item 7 for 
more detail about our revenue, GDV, processed transactions and our other payment-related products and services.

Intellectual Property

We own a number of valuable trademarks that are essential to our business, including Mastercard, Maestro and Cirrus, through 
one or more affiliates.  We also own numerous other trademarks covering various brands, programs and services offered by us 
to support our payment programs.  Trademark and service mark registrations are generally valid indefinitely as long as they are 
used and/or properly maintained.  Through license agreements with our customers, we authorize the use of our trademarks on 
a royalty-free basis in connection with our customers’ issuing and merchant acquiring businesses.  In addition, we own a number 
of  patents  and  patent  applications  relating  to  payment  solutions,  transaction  processing,  smart  cards,  contactless,  mobile, 
biometrics, AI, security systems, blockchain and other matters, many of which are important to our business operations.  Patents 
are of varying duration depending on the jurisdiction and filing date.

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Competition

We compete in the global payments industry against all forms of payment including:

• 

• 

• 

• 

cash and checks

card-based payments, including credit, charge, debit, ATM and prepaid products, as well as limited-use products such 
as private label

contactless, mobile and e-commerce payments, as well as cryptocurrency 

other electronic payments, including ACH payments, wire transfers, electronic benefits transfers and bill payments

We face a number of competitors both within and outside of the global payments industry:

• 

Cash, Check and Legacy ACH.  Cash and checks continue to represent one of the most widely used forms of payment.  
However, an even larger share of payments on a U.S. dollar volume basis are made via legacy, or “slow,” ACH platforms. 

•  General Purpose Payment Networks.  We compete worldwide with payment networks such as Visa, American Express, 
JCB, China UnionPay and Discover, among others.  Some competitors have more market share than we do in certain 
jurisdictions.  Some also have different business models that may provide an advantage in pricing, regulatory compliance 
burdens or otherwise.  In addition, several governments are promoting, or considering promoting, local networks for 
domestic switching.  See “Risk Factors” in Part I, Item 1A for a more detailed discussion of the risks related to payments 
system regulation and government actions that may prevent us from competing effectively.

•  Debit and Local Networks.  We compete with ATM and point-of-sale debit networks in various countries.  In addition, 
in many countries outside of the United States, local debit brands serve as the main domestic brands, while our brands 
are  used  mostly  to  enable  cross-border  transactions  (typically  representing  a  small  portion  of  overall  transaction 
volume).  Certain jurisdictions have also created domestic card schemes focused mostly on debit (e.g., MIR in Russia).

• 

Competition for Customer Business.  We compete intensely with other payments companies for customer business.  
Globally, financial institutions typically issue both Mastercard and Visa-branded payment products, and we compete 
with Visa for business on the basis of individual portfolios or programs.  In addition, a number of our customers issue 
American  Express  and/or  Discover-branded  payment  cards  in  a  manner  consistent  with  a  four-party  system.    We 
continue to face intense competitive pressure on the prices we charge our issuers and acquirers, and we seek to enter 
into business agreements with them through which we offer incentives and other support to issue and promote our 
payment products.  We also compete for merchants, governments and mobile providers.

•  Real-time Account-based Payment Systems.  Through Vocalink, we face competition in the real-time account-based 
payment space from other companies that provide these payment solutions.  In addition, real-time account-based 
payments face competition from other payment methods, such as cash and checks, cards, electronic, mobile and e-
commerce payment platforms, cryptocurrencies and other payments networks.

•  Alternative Payments Systems and New Entrants.  As the global payments industry becomes more complex, we face 
increasing competition from alternative payment systems and emerging payment providers.  Many of these providers 
have developed payments systems focused on online activity in e-commerce and mobile channels (in some cases, 
expanding to other channels), and may process payments using in-house account transfers, real-time account-based 
payment networks or global or local networks.  Examples include digital wallet providers (such as Paytm, PayPal, Alipay 
and Amazon), mobile operator services, mobile phone-based money transfer and microfinancing services (such as 
mPesa), handset manufacturers and cryptocurrencies.  In some circumstances, these providers can be a partner or 
customer, as well as a competitor. 

•  Value-Added Products and Services.  We face competition from companies that provide alternatives to our value-
added products and services, including information services and consulting firms that provide consulting services and 
insights to financial institutions, as well as companies that compete against us as providers of loyalty and program 
management solutions.  In addition, our integrated products and services offerings face competition and potential 
displacement from transaction processors throughout the world, which are seeking to enhance their networks that 
link issuers directly with point-of-sale devices for payment transaction authorization and processing services.  Regulatory 
initiatives could also lead to increased competition in this space.

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Our competitive advantages include our:

• 

• 

• 

• 

• 

• 

• 

• 

globally recognized brands

highly adaptable global acceptance network built over 50 years which can reach a variety of parties enabling payments

global payments network with world-class operating performance

expertise in real-time account-based payments through our Vocalink business

adoption of innovative products and digital solutions

safety and security solutions embedded in our networks

analytics insights and consulting services dedicated solely to the payments industry 

ability to serve a broad array of participants in global payments due to our expanded on-soil presence in individual 
markets and a heightened focus on working with governments

•  world class talent

Government Regulation

General.  Government regulation impacts key aspects of our business.  We are subject to regulations that affect the payments 
industry in the many countries in which our integrated products and services are used.  See “Risk Factors” in Part I, Item 1A for 
more detail and examples.

Payments Oversight.  Several central banks or similar regulatory bodies around the world have increased, or are seeking to 
increase,  their  formal  oversight  of  the  electronic  payments  industry.    Actions  by  these  organizations  could  influence  other 
organizations around the world to adopt or consider adopting similar oversight.  As a result, Mastercard could be subject to new 
regulation, supervisions and examination requirements.  For example, in the U.K., the Bank of England has expanded its oversight 
of systemically important payment systems to include service providers, as well.  Also, in the EEA, the implementation of PSD2 
will require financial institutions to provide third party payment processors access to consumer payment accounts, which may 
enable these processors to route transactions away from Mastercard products by offering certain services directly to people who 
currently use our products.  PSD2 will also require a new standard for authentication of transactions, which necessitates additional 
verification information from consumers to complete transactions.  This may increase the number of transactions that consumers 
abandon if we are unable to ensure a frictionless authentication experience under the new standards.

Interchange Fees.  Interchange fees associated with four-party payments systems like ours are being reviewed or challenged in 
various jurisdictions around the world via legislation to regulate interchange fees, competition-related regulatory proceedings, 
central bank regulation and litigation.  Examples include statutes in the United States that cap debit interchange for certain 
regulated activities and European Union legislation capping consumer credit and debit interchange fees on payments issued and 
acquired within the EEA.  For more detail, see our risk factors in “Risk Factors-Regulations Related to Our Participation in the 
Payments Industry” in Part I, Item 1A.  Also see Note 20 (Legal and Regulatory Proceedings) to the consolidated financial statements 
included in Part II, Item 8.

Preferential  or  Protective  Government  Actions.    Some  governments  have  taken  action  to  provide  resources,  preferential 
treatment or other protection to selected domestic payments and processing providers, as well as to create their own national 
providers.  For example, governments in some countries mandate switching of domestic payments either entirely in that country 
or by only domestic companies.  In China, we are currently excluded from domestic switching and are seeking market access, 
which is uncertain and subject to a number of factors, including receiving regulatory approval.  We are in active discussions to 
explore different solutions.

Payment Systems Regulation.  Regulators in several countries around the world either have, or are seeking to establish, authority 
to regulate certain aspects of the payment systems in their countries.  Such authority has resulted in regulation of various aspects 
of our business.  In the European Union, legislation requires us to separate our scheme activities (brand, products, franchise and 
licensing) from our switched transactions and other processing in terms of how we go to market, make decisions and organize 
our structure.  Additionally, several jurisdictions have created or granted authority to create new regulatory bodies that either 
have or would have the authority to regulate payment systems, including the United Kingdom’s PSR (Vocalink and Mastercard 
are both participants in the payments system and are therefore subject to the PSR’s duties and powers), India (which has also 

16

designated us as a payments system subject to regulation), the National Bank of Belgium and regulators in Brazil, Hong Kong, 
Mexico and Russia. 

Anti-Money Laundering, Counter Terrorist Financing, Economic Sanctions and Anti-Corruption.  We are subject to anti-money 
laundering (“AML”) and counter terrorist financing (“CTF”) laws and regulations globally, including the U.S. Bank Secrecy Act and 
the USA PATRIOT Act, as well as the various economic sanctions programs, including those imposed and administered by the U.S. 
Office of Foreign Assets Control (“OFAC”).  We have implemented a comprehensive AML/CTF program, comprised of policies, 
procedures and internal controls, including the designation of a compliance officer, which is designed to prevent our payment 
network  from  being  used  to  facilitate  money  laundering  and  other  illicit  activity  and  to  address  these  legal  and  regulatory 
requirements  and  assist  in  managing  money  laundering  and  terrorist  financing  risks.    The  economic  sanctions  programs 
administered  by  OFAC  restrict  financial  transactions  and  other  dealings  with  certain  countries  and  geographies  (specifically 
Crimea, Cuba, Iran, North Korea and Syria) and with persons and entities included in OFAC sanctions lists including its list of 
Specially Designated Nationals and Blocked Persons (the “SDN List”).  We take measures to prevent transactions that do not 
comply with OFAC and other applicable sanctions, including establishing a risk-based compliance program that has policies, 
procedures  and  controls  designed  to  prevent  us  from  having  unlawful  business  dealings  with  prohibited  countries,  regions, 
individuals or entities.  As part of this program, we obligate issuers and acquirers to comply with their local sanctions obligations 
and the U.S. sanctions programs, including requiring the screening of account holders and merchants, respectively, against OFAC 
sanctions lists (including the SDN List).  Iran, Sudan and Syria have been identified by the U.S. State Department as terrorist-
sponsoring states, and we have no offices, subsidiaries or affiliated entities located in any of these countries or geographies and 
do not license entities domiciled there.  We are also subject to anti-corruption laws and regulations globally, including the U.S. 
Foreign Corrupt Practices Act and the U.K. Bribery Act, which, among other things, generally prohibit giving or offering payments 
or anything of value for the purpose of improperly influencing a business decision or to gain an unfair business advantage.  We 
have implemented policies, procedures and internal controls to proactively manage corruption risk.

Financial Sector Oversight.  We are or may be subject to regulations related to our role in the financial industry and our relationship 
with our financial institution customers.  In addition, we are or may be subject to regulation by a number of agencies charged 
with oversight of, among other things, consumer protection, financial and banking matters.  The regulators have supervisory and 
independent examination authority as well as enforcement authority that we may be subject to because of the services we 
provide to financial institutions that issue and acquire our products.

Issuer Practice Legislation and Regulation.  Our customers are subject to numerous regulations and investigations applicable 
to banks and other financial institutions in their capacity as issuers and otherwise, impacting us as a consequence.  Such regulations 
and investigations have been related to payment card add-on products, campus cards, bank overdraft practices, fees issuers 
charge to account holders and the transparency of terms and conditions.  Additionally, regulations such as PSD2 in the EEA require 
financial institutions to provide third-party payment-processors access to consumer payment accounts, enabling them to provide 
payment initiation and account information services directly to consumers.

Regulation of Internet and Digital Transactions.  Various jurisdictions have enacted or have proposed regulation related to 
internet  transactions.    The  legislation  applies  to  payments  system  participants,  including  us  and  our  U.S.  customers,  and  is 
implemented through a federal regulation.  We may also be impacted by evolving laws surrounding gambling, including fantasy 
sports.  Certain jurisdictions are also considering regulatory initiatives in digital-related areas that could impact us, such as cyber-
security and copyright and trademark infringement.

Privacy, Data Protection and Information Security.  Aspects of our operations or business are subject to increasingly complex 
privacy and data protection laws in the United States, the European Union and elsewhere around the world.  For example, in the 
United States, we and our customers are respectively subject to Federal Trade Commission and federal banking agency information 
safeguarding  requirements  under  the  Gramm-Leach-Bliley  Act  that  require  the  maintenance  of  a  written,  comprehensive 
information security program.  In the European Union, we are subject to the GDPR, which requires a comprehensive privacy and 
data protection program to protect the personal and sensitive data of EEA residents.  A number of regulators and policymakers 
around the globe are using the GDPR as a reference to adopt new or updated privacy and data protection laws, including in the 
U.S. (California), Argentina, Brazil, Chile, India, Indonesia and Kenya.  Some jurisdictions are currently considering adopting “data 
localization” requirements, which mandate the collection, processing, and/or storage of data within their borders, including 
India, Kenya and Vietnam.  Due to constant changes to the nature of data and the use of emerging technologies such as artificial 
intelligence, regulations in this area are constantly evolving with regulatory and legislative authorities in numerous parts of the 
world  adopting  proposals  to  protect  information.    In  addition,  the  interpretation  and  application  of  these  privacy  and  data 
protection laws are often uncertain and in a state of flux, thus requiring constant monitoring for compliance.

Additional Regulatory Developments.  Various regulatory agencies also continue to examine a wide variety of issues that could 
impact  us,  including  evolving  laws  surrounding  marijuana,  prepaid  payroll  cards,  virtual  currencies,  identity  theft,  account 
management guidelines, disclosure rules, security and marketing that would impact our customers directly.

17

Seasonality

We do not experience meaningful seasonality. 

Employees

As of December 31, 2018, we employed approximately 14,800 persons, of whom approximately 8,800 were employed outside 
of the United States.

Additional Information

Mastercard Incorporated was incorporated as a Delaware corporation in May 2001.  We conduct our business principally through 
our principal operating subsidiary, Mastercard International Incorporated, a Delaware non-stock (or membership) corporation 
that was formed in November 1966.  For more information about our capital structure, including our Class A common stock (our 
voting stock) and Class B common stock (our non-voting stock), see Note 15 (Stockholders’ Equity) to the consolidated financial 
statements included in Part II, Item 8.

Website and SEC Reports

Our internet address is www.mastercard.com.  From time to time, we may use our corporate website as a channel of distribution 
of material company information.  Financial and other material information is routinely posted and accessible on the investor 
relations section of our corporate website.  You can also visit “Investor Alerts” in the investor relations section to enroll your 
email address to automatically receive email alerts and other information about Mastercard.

Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports 
are  available  for  review,  without  charge,  on  the  investor  relations  section  of  our  corporate  website  as  soon  as  reasonably 
practicable after they are filed with, or furnished to, the U.S. Securities and Exchange Commission (the “SEC”).  The information 
contained on our corporate website is not incorporated by reference into this Report.  Our filings are also available electronically 
from the SEC at www.sec.gov.

18

ITEM 1A.  RISK FACTORS

Legal and Regulatory

Payments Industry Regulation

Global regulatory and legislative activity directly related to the payments industry may have a material adverse impact on our 
overall business and results of operations.

Regulators increasingly seek to regulate certain aspects of payments systems such as ours, or establish or expand their authority 
to do so.  Many jurisdictions have enacted such regulations.  These regulations have established, and could further expand, 
obligations  or  restrictions  with  respect  to  the  types  of  products  and  services  that  we  may  offer  to  financial  institutions  for 
consumers, the countries in which our integrated products and services may be used, the way we structure and operate our 
business and the types of consumers and merchants who can obtain or accept our products or services.  New regulations and 
oversight could also relate to our clearing and settlement activities (including risk management policies and procedures, collateral 
requirements, participant default policies and procedures, the ability to complete timely switching of financial transactions, and 
capital and financial resource requirements).  In addition, several central banks or similar regulatory bodies around the world
have increased, or are seeking to increase, their formal oversight of the electronic payments industry and, in some cases, are 
considering designating certain payments networks as “systemically important payment systems” or “critical infrastructure.”  

19

These obligations, designations and restrictions may further expand and could conflict with each other as more jurisdictions 
impose oversight of payment systems.  

Some enacted regulations require financial institutions to provide third party payment processors access to consumer payment 
accounts.  This may enable these third party payment processors to route transactions away from Mastercard products by offering 
account information or payment initiation services directly to people who currently use our products.  This may also allow these 
processors to commoditize the data that are included in the transactions.  New authentication standards have been enacted 
requiring  additional  verification  information  from  consumers  to  complete  transactions.    This  may  increase  the  number  of 
transactions that consumers abandon if we are unable to ensure a frictionless authentication experience.  An increase in the 
rate of abandoned transactions could adversely impact our volumes or other operational metrics.

Increased regulation and oversight of payment systems may result in costly compliance burdens or otherwise increase our costs.  
Such laws or compliance burdens could result in issuers and acquirers being less willing to participate in our payments system, 
reduce the benefits offered in connection with the use of our products (making our products less desirable to consumers), reduce 
the volume of domestic and cross-border transactions or other operational metrics, disintermediate us, impact our profitability 
and limit our ability to innovate or offer differentiated products and services, all of which could materially and adversely impact 
our financial performance.  Regulators could also require us to obtain prior approval for changes to its system rules, procedures 
or  operations,  or  could  require  customization  with  regard  to  such  changes,  which  could  impact  market  participant  risk  and 
therefore risk to us.  Such regulatory changes could lead to new or different criteria for participation in and access to our payments 
system by financial institutions or other customers.  Moreover, failure to comply with the laws and regulations to which we are 
subject could result in fines, sanctions, civil damages or other penalties, which could materially and adversely affect our overall 
business and results of operations, as well as have an impact on our brand and reputation.

Increased regulatory, legislative and litigation activity with respect to interchange rates could have an adverse impact on our 
business.

Interchange rates are a significant component of the costs that merchants pay in connection with the acceptance of our products.  
Although we do not earn revenues from interchange, interchange rates can impact the volume of transactions we see on our 
payment products.  If interchange rates are too high, merchants may stop accepting our products or route debit transactions 
away from our network.  If interchange rates are too low, issuers may stop promoting our integrated products and services, 
eliminate  or  reduce  loyalty  rewards  programs  or  other  account  holder  benefits  (e.g.,  free  checking  or  low  interest  rates  on 
balances), or charge fees to account holders (e.g., annual fees or late payment fees).

Governments and merchant groups in a number of countries have implemented or are seeking interchange rate reductions 
through legislation, competition law, central bank regulation and litigation.  See “Government Regulation” and Note 20 (Legal 
and Regulatory Proceedings) to the consolidated financial statements included in Part II, Item 8 for more details.

If issuers cannot collect or we are forced to reduce interchange rates, issuers may be less willing to participate in our four-party 
payments system, or may reduce the benefits offered in connection with the use of our products, reducing the attractiveness of 
our products to consumers.  In particular, potential changes to interregional interchange fees as a result of the proposed resolution 
of  the  European  Commission’s  investigation  could  impact  our  cross-border  transaction  activity  disproportionately  versus 
competitors that are not subject to similar reductions.  These and other impacts could lower transaction volumes, and/or make 
proprietary three-party networks or other forms of payment more attractive.  Issuers could reduce the benefits associated with 
our products or choose to charge higher fees to consumers to attempt to recoup a portion of the costs incurred for their services.  
In addition, issuers could seek to decrease the expense of their payment programs by seeking a reduction in the fees that we 
charge to them, particularly if regulation has a disproportionate impact on us as compared to our competitors in terms of the 
fees we can charge.  This could make our products less desirable to consumers, reduce the volume of transactions and our 
profitability, and limit our ability to innovate or offer differentiated products.

We are devoting substantial resources to defending our right to establish interchange rates in regulatory proceedings, litigation 
and legislative activity.  The potential outcome of any of these activities could have a more positive or negative impact on us 
relative to our competitors.  If we are ultimately unsuccessful in defending our ability to establish interchange rates, any resulting 
legislation, regulation and/or litigation may have a material adverse impact on our overall business and results of operations.  In 
addition, regulatory proceedings and litigation could result (and in some cases has resulted) in us being fined and/or having to 
pay civil damages, the amount of which could be material.

20

Current regulatory activity could be extended to additional jurisdictions or products, which could materially and adversely 
affect our overall business and results of operations.

Regulators around the world increasingly replicate other regulators’ approaches with regard to the regulation of payments and 
other industries.  Consequently, regulation in any one country, state or region may influence regulatory approaches in other 
countries, states or regions.  Similarly, new laws and regulations within a country, state or region involving one product may lead 
to regulation of similar or related products.  For example, regulations affecting debit transactions could lead to regulation of 
other products (such as credit).

As a result, the risks to our business created by any one new law or regulation are magnified by the potential it has to be replicated 
in other jurisdictions or involve other products within any particular jurisdiction.  These include matters like interchange rates, 
potential direct regulation of our network fees and pricing, network standards and network exclusivity and routing agreements.  
Conversely, if widely varying regulations come into existence worldwide, we may have difficulty adjusting our products, services, 
fees and other important aspects of our business to meet the varying requirements.  Either of these outcomes could materially 
and adversely affect our overall business and results of operations.

Limitations on our ability to restrict merchant surcharging could materially and adversely impact our results of operations.

We have historically implemented policies, referred to as no-surcharge rules, in certain jurisdictions, including the United States, 
that prohibit merchants from charging higher prices to consumers who pay using our products instead of other means.  Authorities 
in several jurisdictions have acted to end or limit the application of these no-surcharge rules (or indicated interest in doing so).  
Additionally, we have modified our no-surcharge rules to permit U.S. merchants to surcharge credit cards, subject to certain 
limitations.  It is possible that over time merchants in some or all merchant categories in these jurisdictions may choose to 
surcharge as permitted by the rule change.  This could result in consumers viewing our products less favorably and/or using 
alternative means of payment instead of electronic products, which could result in a decrease in our overall transaction volumes, 
and which in turn could materially and adversely impact our results of operations.

Preferential or Protective Government Actions

Preferential and protective government actions related to domestic payment services could adversely affect our ability to 
maintain or increase our revenues.

Governments in some countries have acted, or in the future may act, to provide resources, preferential treatment or other 
protection to selected national payment and switching providers, or have created, or may in the future create, their own national 
provider.   This  action  may displace  us  from, prevent us  from  entering into, or  substantially  restrict  us  from  participating in, 
particular geographies, and may prevent us from competing effectively against those providers.  For example:

•  Governments in some countries are considering, or may consider, regulatory requirements that mandate switching of 

domestic payments either entirely in that country or by only domestic companies. 

• 

Some jurisdictions are considering requirements to collect, process and/or store data within their borders, as well as 
prohibitions on the transfer of data abroad, leading to technological and operational implications. 

•  Geopolitical events and resulting OFAC sanctions, adverse trade policies or other types of government actions could 
lead jurisdictions affected by those sanctions to take actions in response that could adversely affect our business.

•  Regional groups of countries are considering, or may consider, efforts to restrict our participation in the switching of 

regional transactions.

Such developments prevent us from utilizing our global switching capabilities for domestic or regional customers.  Our efforts 
to effect change in, or work with, these countries may not succeed.  This could adversely affect our ability to maintain or increase 
our revenues and extend our global brand.

Privacy, Data Protection and Security

Regulation of privacy, data protection, security and the digital economy could increase our costs, as well as negatively impact 
our growth.

We are subject to increasingly complex regulations related to privacy, data protection and information security in the jurisdictions 
in which we do business.  These regulations could result in negative impacts to our business.  As we continue to develop integrated 

21

products and services to meet the needs of a changing marketplace, as well as acquire new companies, we may expand our 
information profile through the collection of additional data from additional sources and across multiple channels.  This expansion 
could amplify the impact of these regulations on our business.  Regulation of privacy and data protection and information security 
often times require monitoring of and changes to our data practices in regard to the collection, use, disclosure, storage, transfer 
and/or security of personal and sensitive information.  We are also subject to enhanced compliance and operational requirements 
in the European Union, and policymakers around the globe are using these requirements as a reference to adopt new or updated 
privacy laws that could result in similar or stricter requirements in other jurisdictions.  Some jurisdictions are also considering 
requirements to collect, process and/or store data within their borders, as well as prohibitions on the transfer of data abroad, 
leading to technological and operational implications.  Other jurisdictions are considering adopting sector-specific regulations 
for the payments industry, including forced data sharing requirements or additional verification requirements that overlap or 
conflict with, or diverge from, general privacy rules.  Failure to comply with these laws, regulations and requirements could result 
in fines, sanctions or other penalties, which could materially and adversely affect our results of operations and overall business, 
as well as have an impact on our reputation.

New requirements or reinterpretations of existing requirements in these areas, or the development of new regulatory schemes 
related to the digital economy in general, may also increase our costs and could impact the products and services we offer and 
other aspects of our business, such as fraud monitoring, the development of information-based products and solutions and 
technology operations.  In addition, these requirements may increase the costs to our customers of issuing payment products, 
which may, in turn, decrease the number of our payment products that they issue.  Moreover, due to account data compromise 
events and privacy abuses by other companies, as well as the disclosure of monitoring activities by certain governmental agencies 
in combination with the use of artificial intelligence and new technologies, there has been heightened legislative and regulatory 
scrutiny  around  the  world  that  could  lead  to  further  regulation  and  requirements  and/or  future  enforcement.    Those 
developments  have  also  raised  public  attention  on  companies’  data  practices  and  have  changed  consumer  and  societal 
expectations for enhanced privacy and data protection.  Any of these developments could materially and adversely affect our 
overall business and results of operations. 

In addition, fraudulent activity could encourage regulatory intervention, which could damage our reputation and reduce the use 
and  acceptance  of  our  integrated  products  and  services  or  increase  our  compliance  costs.    Criminals  are  using  increasingly 
sophisticated methods to capture consumer account information to engage in illegal activities such as counterfeiting or other 
fraud.  As outsourcing and specialization become common in the payments industry, there are more third parties involved in 
processing transactions using our payment products.  While we are taking measures to make card and digital payments more 
secure,  increased  fraud  levels  involving  our  integrated  products  and  services,  or  misconduct  or  negligence  by  third  parties 
switching or otherwise servicing our integrated products and services, could lead to regulatory intervention, such as enhanced 
security requirements, as well as damage to our reputation. 

Other Regulation 

Regulations that directly or indirectly apply to Mastercard as a result of our participation in the global payments industry may 
materially and adversely affect our overall business and results of operations.

We are subject to regulations that affect the payments industry in the many jurisdictions in which our integrated products and 
services are used.  Many of our customers are also subject to regulations applicable to banks and other financial institutions that, 
at times, consequently affect us.  Regulation of the payments industry, including regulations applicable to us and our customers, 
has increased significantly in the last several years.  See “Business - Government Regulation” in Part I, Item 1 for a detailed 
description of such regulation and related legislation.  Examples include:

•  Anti-Money Laundering, Counter Terrorist Financing, Economic Sanctions and Anti-Corruption - We are subject to 
AML and CTF laws and regulations globally, including the U.S. Bank Secrecy Act and the USA PATRIOT Act, as well as 
the various economic sanctions programs, including those imposed and administered by OFAC.  The economic sanctions 
programs  administered  by  OFAC  restrict  financial  transactions  and  other  dealings  with  certain  countries  and 
geographies (specifically Crimea, Cuba, Iran, North Korea and Syria) and with persons and entities included in OFAC 
sanctions lists including the SDN List.  Iran, Sudan and Syria have been identified by the U.S. State Department as 
terrorist-sponsoring states.  We are also subject to anti-corruption laws and regulations globally, including the U.S. 
Foreign Corrupt Practices Act and the U.K. Bribery Act, which, among other things, generally prohibit giving or offering 
payments or anything of value for the purpose of improperly influencing a business decision or to gain an unfair business 
advantage.  A violation and subsequent judgment or settlement against us, or those with whom we may be associated, 
under these laws could subject us to substantial monetary penalties, damages, and/or have a significant reputational 
impact. 

22

•  Account-based Payment Systems  –  In the U.K., the Treasury has expanded the Bank of England’s oversight of certain 
payment system providers that are systemically important to U.K.’s payment network.  As a result of these changes, 
aspects of our Vocalink business are now subject to the U.K. payment system oversight regime and are directly overseen 
by the Bank of England.

• 

Issuer Practice Legislation and Regulation - Our financial institution customers are subject to numerous regulations, 
which impact us as a consequence.  In addition, certain regulations (such as PSD2 in the EEA) may disintermediate 
issuers.  If our customers are disintermediated in their business, we could face diminished demand for our integrated 
products and services.  In addition, existing or new regulations in these or other areas may diminish the attractiveness 
of our products to our customers.

•  Regulation  of  Internet  and  Digital  Transactions  -  Proposed  legislation  in  various  jurisdictions  relating  to  Internet 
gambling  and  other  digital  areas  such  as  cyber-security  and  copyright  and  trademark  infringement  could  impose 
additional compliance burdens on us and/or our customers, including requiring us or our customers to monitor, filter, 
restrict, or otherwise oversee various categories of payment transactions.

Increased regulatory focus on us, such as in connection with the matters discussed above, may result in costly compliance burdens 
and/or may otherwise increase our costs.  Similarly, increased regulatory focus on our customers may cause such customers to 
reduce the volume of transactions processed through our systems, or may otherwise impact the competitiveness of our products.  
Actions by regulators could influence other organizations around the world to enact or consider adopting similar measures, 
amplifying any potential compliance burden.  Finally, failure to comply with the laws and regulations discussed above to which 
we are subject could result in fines, sanctions or other penalties.  Each may individually or collectively materially and adversely 
affect our financial performance and/or our overall business and results of operations, as well as have an impact on our reputation.

We could be subject to adverse changes in tax laws, regulations and interpretations or challenges to our tax positions.

We are subject to tax laws and regulations of the U.S. federal, state and local governments as well as various non-U.S. jurisdictions. 
Potential changes in existing tax laws, including future regulatory guidance, may impact our effective tax rate and tax payments.  
There can be no assurance that changes in tax laws or regulations, both within the U.S. and the other jurisdictions in which we 
operate, will not materially and adversely affect our effective tax rate, tax payments, financial condition and results of operations.  
Similarly, changes in tax laws and regulations that impact our customers and counterparties or the economy generally may also 
impact our financial condition and results of operations. 

In addition, tax laws and regulations are complex and subject to varying interpretations, and any significant failure to comply 
with applicable tax laws and regulations in all relevant jurisdictions could give rise to substantial penalties and liabilities.  Any 
changes in enacted tax laws, rules or regulatory or judicial interpretations; any adverse outcome in connection with tax audits 
in any jurisdiction; or any change in the pronouncements relating to accounting for income taxes could materially and adversely 
impact our effective tax rate, tax payments, financial condition and results of operations.

Litigation

Liabilities we may incur or limitations on our business related to any litigation or litigation settlements could materially and 
adversely affect our results of operations.

We are a defendant on a number of civil litigations and regulatory proceedings and investigations, including among others, those 
alleging violations of competition and antitrust law and those involving intellectual property claims.  See Note 20 (Legal and 
Regulatory  Proceedings)  to  the  consolidated  financial  statements  included  in  Part  II,  Item  8  for  more  details  regarding  the 
allegations contained in these complaints and the status of these proceedings.  In the event we are found liable in any material 
litigations or proceedings, particularly in the event we may be found liable in a large class-action lawsuit or on the basis of an 
antitrust claim entitling the plaintiff to treble damages or under which we were jointly and severally liable, we could be subject 
to significant damages, which could have a material adverse impact on our overall business and results of operations.

Certain limitations have been placed on our business in recent years because of litigation and litigation settlements, such as 
changes to our no-surcharge rule in the United States.  Any future limitations on our business resulting from litigation or litigation 
settlements could impact our relationships with our customers, including reducing the volume of business that we do with them, 
which may materially and adversely affect our overall business and results of operations.

23

Business and Operations

Competition and Technology

Substantial and intense competition worldwide in the global payments industry may materially and adversely affect our overall 
business and results of operations.

The global payments industry is highly competitive.  Our payment programs compete against all forms of payment, including 
cash and checks; electronic, mobile and e-commerce payment platforms; cryptocurrencies; ACH payment services; and other 
payments networks, which can have several competitive impacts on our business:

• 

Some of our traditional competitors, as well as alternative payment service providers, may have substantially greater 
financial and other resources than we have, may offer a wider range of programs and services than we offer or may 
use more effective advertising and marketing strategies to achieve broader brand recognition or merchant acceptance 
than we have.

•  Our ability to compete may also be affected by the outcomes of litigation, competition-related regulatory proceedings, 

central bank activity and legislative activity.

Certain of our competitors operate three-party payments systems with direct connections to both merchants and consumers 
and these competitors may derive competitive advantages from their business models.  If we continue to attract more regulatory 
scrutiny than these competitors because we operate a four-party system, or we are regulated because of the system we operate 
in a way in which our competitors are not, we could lose business to these competitors.  See “Business-Competition” in Part I, 
Item 1.

If we are not able to differentiate ourselves from our competitors, drive value for our customers and/or effectively align our 
resources with our goals and objectives, we may not be able to compete effectively against these threats.  Our competitors may 
also more effectively introduce their own innovative programs and services that adversely impact our growth.  We also compete 
against new entrants that have developed alternative payments systems, e-commerce payments systems and payments systems 
for mobile devices, as well as physical store locations.  A number of these new entrants rely principally on the Internet to support 
their services and may enjoy lower costs than we do, which could put us at a competitive disadvantage.  Our failure to compete 
effectively against any of the foregoing competitive threats could materially and adversely affect our overall business and results 
of operations.

Disintermediation from stakeholders both within and outside of the payments value chain could harm our business.

As the payments industry continues to develop and change, we face disintermediation and related risks, including:

• 

Parties that process our transactions in certain countries may try to eliminate our position as an intermediary in the 
payment process.  For example, merchants could switch (and in some cases are switching) transactions directly with 
issuers.    Additionally,  processors  could  process  transactions  directly  between  issuers  and  acquirers.    Large  scale 
consolidation within processors could result in these processors developing bilateral agreements or in some cases 
switching the entire transaction on their own network, thereby disintermediating us.

•  Regulation  in  the  EEA  may  disintermediate  us  by  enabling  third-party  providers  opportunities  to  route  payment 

transactions away from our networks and towards other forms of payment.

•  Although  we  partner  with  technology  companies  (such  as  digital  players  and  mobile  providers)  that  leverage  our 
technology,  platforms  and  networks  to  deliver  their  products,  they  could  develop  platforms  or  networks  that 
disintermediate  us  from  digital  payments  and  impact  our  ability  to  compete  in  the  digital  economy.    This  risk  is 
heightened when we have relationships with these entities where we share Mastercard data.  While we share this data 
in a controlled manner subject to applicable anonymization and privacy and data protection standards, without proper 
oversight we could inadvertently share too much data which could give the partner a competitive advantage.

• 

Competitors, customers, technology companies, governments and other industry participants may develop products 
that  compete  with  or  replace  value-added  products  and  services  we  currently  provide  to  support  our  switched 
transaction and payment offerings.  These products could replace our own switching and payments offerings or could 
force us to change our pricing or practices for these offerings.  In addition, governments that develop national payment 
platforms may promote their platforms in such a way that could put us at a competitive disadvantage in those markets.

24

• 

Participants in the payments industry may merge, create joint ventures or form other business combinations that may 
strengthen their existing business services or create new payment products and services that compete with our services.

Our failure to compete effectively against any of the foregoing competitive threats could materially and adversely affect our 
overall business and results of operations.

Continued intense pricing pressure may materially and adversely affect our overall business and results of operations.

In order to increase transaction volumes, enter new markets and expand our Mastercard-branded cards and enabled products 
and services, we seek to enter into business agreements with customers through which we offer incentives, pricing discounts 
and other support that promote our products.  In order to stay competitive, we may have to increase the amount of these 
incentives and pricing discounts.  Over the past several years, we have experienced continued pricing pressure.  The demand 
from our customers for better pricing arrangements and greater rebates and incentives moderates our growth.  We may not be 
able to continue our expansion strategy to switch additional transaction volumes or to provide additional services to our customers 
at levels sufficient to compensate for such lower fees or increased costs in the future, which could materially and adversely affect 
our  overall  business  and  results  of  operations.    In  addition,  increased  pressure  on  prices  increases  the  importance  of  cost 
containment and productivity initiatives in areas other than those relating to customer incentives.

In the future, we may not be able to enter into agreements with our customers if they require terms that we are unable or 
unwilling to offer, and we may be required to modify existing agreements in order to maintain relationships and to compete with 
others in the industry.  Some of our competitors are larger and have greater financial resources than we do and accordingly may 
be able to charge lower prices to our customers.  In addition, to the extent that we offer discounts or incentives under such 
agreements, we will need to further increase transaction volumes or the amount of services provided thereunder in order to 
benefit incrementally from such agreements and to increase revenue and profit, and we may not be successful in doing so, 
particularly in the current regulatory environment.  Our customers also may implement cost reduction initiatives that reduce or 
eliminate payment product marketing or increase requests for greater incentives or greater cost stability.  These factors could 
have a material adverse impact on our overall business and results of operations.

Rapid and significant technological developments and changes could negatively impact our overall business and results of 
operations or limit our future growth.

The payments industry is subject to rapid and significant technological changes, which can impact our business in several ways:

• 

Technological changes, including continuing developments of technologies in the areas of smart cards and devices, 
contactless and mobile payments, e-commerce, cryptocurrency and block chain technology, machine learning and AI, 
could result in new technologies that may be superior to, or render obsolete, the technologies we currently use in our 
programs and services.  Moreover, these changes could result in new and innovative payment methods and products 
that could place us at a competitive disadvantage and that could reduce the use of our products.

•  We rely in part on third parties, including some of our competitors and potential competitors, for the development of 
and access to new technologies.  The inability of these companies to keep pace with technological developments, or 
the acquisition of these companies by competitors, could negatively impact our offerings.

•  Our  ability  to  develop  and  adopt  new  services  and  technologies  may  be  inhibited  by  industry-wide  solutions  and 
standards (such as those related to EMV, tokenization or other safety and security technologies), and by resistance 
from customers or merchants to such changes.

•  Our ability to develop evolving systems and products may be inhibited by any difficulty we may experience in attracting 

and retaining technology experts.

•  Our ability to adopt these technologies can also be inhibited by intellectual property rights of third parties.  We have 
received, and we may in the future receive, notices or inquiries from patent holders (for example, other operating 
companies or non-practicing entities) suggesting that we may be infringing certain patents or that we need to license 
the use of their patents to avoid infringement.  Such notices may, among other things, threaten litigation against us or 
our customers or demand significant license fees.

•  Our  ability  to  develop  new  technologies  and  reflect  technological  changes  in  our  payments  offerings  will  require 

resources, which may result in additional expenses.

25

•  We work with technology companies (such as digital players and mobile providers) that use our technology to enhance 
payment  safety  and  security  and  to  deliver  their  payment-related  products  and  services  quickly  and  efficiently  to 
consumers.  Our inability to keep pace technologically could negatively impact the willingness of these customers to 
work with us, and could encourage them to use their own technology and compete against us.

We cannot predict the effect of technological changes on our business, and our future success will depend, in part, on our ability 
to  anticipate,  develop  or  adapt  to  technological  changes  and  evolving  industry  standards.    Failure  to  keep  pace  with  these 
technological developments or otherwise bring to market products that reflect these technologies could lead to a decline in the 
use of our products, which could have a material adverse impact on our overall business and results of operations.

Operating a real-time account-based payment network presents risks that could materially affect our business.

Our acquisition of Vocalink in 2017 added real-time account-based payment technology to the suite of capabilities we offer.  
While expansion into this space presents business opportunities, there are also regulatory and operational risks associated with 
administering a real-time account-based payment network.

British regulators have designated this platform to be “critical national infrastructure” and regulators in other countries may in 
the  future  expand  their  regulatory  oversight  of  real-time  account-based  payment  systems  in  similar  ways.    In  addition,  any 
prolonged service outage on this network could result in quickly escalating impacts, including potential intervention by the Bank 
of England and significant reputational risk to Vocalink and us.  For a discussion of the regulatory risks related to our real-time 
account-based payment platform, see our risk factor in “Risk Factors - Payments Industry Regulation” in this Part I, Item 1A.  
Furthermore, the complexity of this payment technology requires careful management to address security vulnerabilities that 
are different from those faced on our core network.  Operational difficulties, such as the temporary unavailability of our services 
or products, or security breaches on our real-time account-based payment network could cause a loss of business for these 
products and services, result in potential liability for us and adversely affect our reputation.

Working  with  new  customers  and  end  users  as  we  expand  our  integrated  products  and  services  can  present  operational 
challenges, be costly and result in reputational damage if the new products or services do not perform as intended.

The payments markets in which we compete are characterized by rapid technological change, new product introductions, evolving 
industry standards and changing customer and consumer needs.  In order to remain competitive and meet the needs of the 
payments market, we are continually involved in diversifying our integrated products and services.  These efforts carry the risks 
associated with any diversification initiative, including cost overruns, delays in delivery and performance problems.  These projects 
also carry risks associated with working with different types of customers, for example organizations such as corporations that 
are not financial institutions and non-governmental organizations (“NGOs”), and end users than those we have traditionally 
worked with.  These differences may present new operational challenges in the development and implementation of our new 
products or services.

Our failure to render these integrated products and services could make our other integrated products and services less desirable 
to customers, or put us at a competitive disadvantage.  In addition, if there is a delay in the implementation of our products or 
services or if our products or services do not perform as anticipated, we could face additional regulatory scrutiny, fines, sanctions 
or other penalties, which could materially and adversely affect our overall business and results of operations, as well as negatively 
impact our brand and reputation.

Information Security and Service Disruptions

Information security incidents or account data compromise events could disrupt our business, damage our reputation, increase 
our costs and cause losses.

Information security risks for payments and technology companies such as ours have significantly increased in recent years in 
part because of the proliferation of new technologies, the use of the Internet and telecommunications technologies to conduct 
financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists and other external 
parties.  These threats may derive from fraud or malice on the part of our employees or third parties, or may result from human 
error or accidental technological failure.  These threats include cyber-attacks such as computer viruses, malicious code, phishing 
attacks or information security breaches and could lead to the misappropriation of consumer account and other information 
and identity theft.

Our operations rely on the secure processing, transmission and storage of confidential, proprietary and other information in our 
computer systems and networks.  Our customers and other parties in the payments value chain, as well as account holders, rely 
on our digital technologies, computer systems, software and networks to conduct their operations.  In addition, to access our 

26

integrated products and services, our customers and account holders increasingly use personal smartphones, tablet PCs and 
other mobile devices that may be beyond our control.  We, like other financial technology organizations, routinely are subject 
to cyber-threats and our technologies, systems and networks have been subject to attempted cyber-attacks.  Because of our 
position  in  the  payments  value  chain,  we  believe  that  we  are  likely  to  continue  to  be  a  target  of  such  threats  and  attacks.  
Additionally, geopolitical events and resulting government activity could also lead to information security threats and attacks by 
affected jurisdictions and their sympathizers.  

To date, we have not experienced any material impact relating to cyber-attacks or other information security breaches.  However, 
future attacks or breaches could lead to security breaches of the networks, systems or devices that our customers use to access 
our integrated products and services, which in turn could result in the unauthorized disclosure, release, gathering, monitoring, 
misuse, loss or destruction of confidential, proprietary and other information (including account data information) or data security 
compromises.  Such attacks or breaches could also cause service interruptions, malfunctions or other failures in the physical 
infrastructure or operations systems that support our businesses and customers (such as the lack of availability of our value-
added services), as well as the operations of our customers or other third parties.  In addition, they could lead to damage to our 
reputation with our customers and other parties and the market, additional costs to us (such as repairing systems, adding new 
personnel or protection technologies or compliance costs), regulatory penalties, financial losses to both us and our customers 
and partners and the loss of customers and business opportunities.  If such attacks are not detected immediately, their effect 
could be compounded.

Despite various mitigation efforts that we undertake, there can be no assurance that we will be immune to these risks and not 
suffer material breaches and resulting losses in the future, or that our insurance coverage would be sufficient to cover all losses.  
Our risk and exposure to these matters remain heightened because of, among other things, the evolving nature of these threats, 
our prominent size and scale and our role in the global payments and technology industries, our plans to continue to implement 
our digital and  mobile  channel  strategies and  develop  additional  remote connectivity solutions  to  serve our  customers  and 
account holders when and how they want to be served, our global presence, our extensive use of third-party vendors and future 
joint venture and merger and acquisition opportunities.  As a result, information security and the continued development and 
enhancement of our controls, processes and practices designed to protect our systems, computers, software, data and networks 
from attack, damage or unauthorized access remain a priority for us.  As cyber-threats continue to evolve, we may be required 
to  expend  significant  additional  resources  to  continue  to  modify  or  enhance  our  protective  measures  or  to  investigate  and 
remediate any information security vulnerabilities.  Any of the risks described above could materially adversely affect our overall 
business and results of operations.

In addition to information security risks for our systems, we also routinely encounter account data compromise events involving 
merchants and third-party payment processors that process, store or transmit payment transaction data, which affect millions 
of Mastercard, Visa, Discover, American Express and other types of account holders.  Further events of this type may subject us 
to reputational damage and/or lawsuits involving payment products carrying our brands.  Damage to our reputation or that of 
our brands resulting from an account data breach of either our systems or the systems of our customers, merchants and other 
third parties could decrease the use and acceptance of our integrated products and services.  Such events could also slow or 
reverse the trend toward electronic payments.  In addition to reputational concerns, the cumulative impact of multiple account 
data compromise events could increase the impact of the fraud resulting from such events by, among other things, making it 
more difficult to identify consumers.  Moreover, while most of the lawsuits resulting from account data breaches do not involve 
direct claims against us and while we have releases from many issuers and acquirers, we could still face damage claims, which, 
if upheld, could materially and adversely affect our results of operations.  Such events could have a material adverse impact on 
our transaction volumes, results of operations and prospects for future growth, or increase our costs by leading to additional 
regulatory burdens being imposed on us.

Service disruptions that cause us to be unable to process transactions or service our customers could materially affect our 
overall business and results of operations.

Our transaction switching systems and other offerings may experience interruptions as a result of technology malfunctions, fire, 
weather events, power outages, telecommunications disruptions, terrorism, workplace violence, accidents or other catastrophic 
events.  Our visibility in the global payments industry may also put us at greater risk of attack by terrorists, activists, or hackers 
who  intend  to  disrupt  our  facilities  and/or  systems.    Additionally,  we  rely  on  third-party  service  providers  for  the  timely 
transmission of information across our global data network.  Inadequate infrastructure in lesser-developed markets could also 
result in service disruptions, which could impact our ability to do business in those markets.  If one of our service providers fails 
to provide the communications capacity or services we require, as a result of natural disaster, operational disruptions, terrorism, 
hacking or any other reason, the failure could interrupt our services.  Although we maintain a business continuity program to 
analyze risk, assess potential impacts, and develop effective response strategies, we cannot ensure that our business would be 
immune  to  these  risks,  because  of  the  intrinsic  importance  of  our  switching  systems  to  our  business,  any  interruption  or 

27

degradation could adversely affect the perception of the reliability of products carrying our brands and materially adversely affect 
our overall business and our results of operations.

Financial Institution Customers and Other Stakeholder Relationships

Losing a significant portion of business from one or more of our largest financial institution customers could lead to significant 
revenue decreases in the longer term, which could have a material adverse impact on our business and our results of operations.

Most of our financial institution customer relationships are not exclusive and may be terminated by our customers.  Our customers 
can reassess their commitments to us at any time in the future and/or develop their own competitive services.  Accordingly, our 
business agreements with these customers may not reduce the risk inherent in our business that customers may terminate their 
relationships with us in favor of relationships with our competitors, or for other reasons, or might not meet their contractual 
obligations to us.

In addition, a significant portion of our revenue is concentrated among our five largest financial institution customers.  Loss of 
business from any of our large customers could have a material adverse impact on our overall business and results of operations.

Exclusive/near exclusive relationships certain customers have with our competitors may have a material adverse impact on 
our business. 

Certain customers have exclusive, or nearly-exclusive, relationships with our competitors to issue payment products, and these 
relationships may make it difficult or cost-prohibitive for us to do significant amounts of business with them to increase our 
revenues.  In addition, these customers may be more successful and may grow faster than the customers that primarily issue 
our payment products,  which  could  put  us at a  competitive disadvantage.  Furthermore, we earn substantial  revenue from 
customers with nearly-exclusive relationships with our competitors.  Such relationships could provide advantages to the customers 
to shift business from us to the competitors with which they are principally aligned.  A significant loss of our existing revenue or 
transaction volumes from these customers could have a material adverse impact on our business.

Consolidation in the banking industry could materially and adversely affect our overall business and results of operations.

The banking industry has undergone substantial, accelerated consolidation in the past.  Consolidations have included customers 
with a substantial Mastercard portfolio being acquired by institutions with a strong relationship with a competitor.  If significant 
consolidation among customers were to continue, it could result in the substantial loss of business for us, which could have a 
material adverse impact on our business and prospects.  In addition, one or more of our customers could seek to merge with, 
or acquire, one of our competitors, and any such transaction could also have a material adverse impact on our overall business.  
Consolidation could also produce a smaller number of large customers, which could increase their bargaining power and lead to 
lower prices and/or more favorable terms for our customers.  These developments could materially and adversely affect our 
results of operations.

Our business significantly depends on the continued success and competitiveness of our issuing and acquiring customers and, 
in many jurisdictions, their ability to effectively manage or help manage our brands.

While we work directly with many stakeholders in the payments system, including merchants, governments and large digital 
companies and other technology companies, we are, and will continue to be, significantly dependent on our relationships with 
our issuers and acquirers and their respective relationships with account holders and merchants to support our programs and 
services.  Furthermore, we depend on our issuing partners and acquirers to continue to innovate to maintain competitiveness 
in the market.  We do not issue cards or other payment devices, extend credit to account holders or determine the interest rates 
or other fees charged to account holders.  Each issuer determines these and most other competitive payment program features.  
In addition, we do not establish the discount rate that merchants are charged for acceptance, which is the responsibility of our 
acquiring customers.  As a result, our business significantly depends on the continued success and competitiveness of our issuing 
and acquiring customers and the strength of our relationships with them.  In turn, our customers’ success depends on a variety 
of  factors  over  which  we  have  little  or  no  influence,  including  economic  conditions  in  global  financial  markets  or  their 
disintermediation by competitors or emerging technologies, as well as regulation.  If our customers become financially unstable, 
we may lose revenue or we may be exposed to settlement risk.  See our risk factor in “Risk Factors - Settlement and Third-Party 
Obligations” in this Part I, Item 1A with respect to how we guarantee certain third-party obligations for further discussion.

With the exception of the United States and a select number of other jurisdictions, most in-country (as opposed to cross-border) 
transactions conducted using Mastercard, Maestro and Cirrus cards are authorized, cleared and settled by our customers or 
other processors.  Because we do not provide domestic switching services in these countries and do not, as described above, 
have direct relationships with account holders, we depend on our close working relationships with our customers to effectively 

28

manage our brands, and the perception of our payments system, among consumers in these countries.  We also rely on these 
customers to help manage our brands and perception among regulators and merchants in these countries, alongside our own 
relationships with them.  From time to time, our customers may take actions that we do not believe to be in the best interests 
of our payments system overall, which may materially and adversely impact our business.

Merchants’ continued focus on acceptance costs may lead to additional litigation and regulatory proceedings and increase 
our incentive program costs, which could materially and adversely affect our profitability.

Merchants are important constituents in our payments system.  We rely on both our relationships with them, as well as their 
relationships with our issuer and acquirer customers, to continue to expand the acceptance of our integrated products and 
services.  We also work with merchants to help them enable new sales channels, create better purchase experiences, improve 
efficiencies, increase revenues and fight fraud.  In the retail industry, there is a set of larger merchants with increasingly global 
scope and influence.  We believe that these merchants are having a significant impact on all participants in the global payments 
industry,  including  Mastercard.    Some  large  merchants  have  supported  the  legal,  regulatory  and  legislative  challenges  to 
interchange fees that Mastercard has been defending, including the U.S. merchant litigations.  See our risk factor in “Risk Factors 
– Risks Related to Our Participation in the Payments Industry” in this Part I, Item 1A with respect to payments industry regulation, 
including interchange fees.  The continued focus of merchants on the costs of accepting various forms of payment, including in 
connection with the growth of digital payments, may lead to additional litigation and regulatory proceedings.

Certain larger merchants are also able to negotiate incentives from us and pricing concessions from our issuer and acquirer 
customers as a condition to accepting our products.  We also make payments to certain merchants to incentivize them to create 
co-branded payment programs with us.  As merchants consolidate and become even larger, we may have to increase the amount 
of  incentives  that  we  provide  to  certain  merchants,  which  could  materially  and  adversely  affect  our  results  of  operations.  
Competitive and regulatory pressures on pricing could make it difficult to offset the costs of these incentives.  Additionally, if the 
rate of merchant acceptance growth slows our business could suffer.

Our work with governments exposes us to unique risks that could have a material impact on our business and results of 
operations.

As we increase our work with national, state and local governments, both indirectly through financial institutions and with them 
directly as our customers, we may face various risks inherent in associating or contracting directly with governments.  These risks 
include, but are not limited to, the following:

•  Governmental entities typically fund projects through appropriated monies.  Changes in governmental priorities or 
other political developments, including disruptions in governmental operations, could impact approved funding and 
result in changes in the scope, or lead to the termination of, the arrangements or contracts we or financial institutions 
enter into with respect to our payment products and services.

•  Our work with governments subjects us to U.S. and international anti-corruption laws, including the U.S. Foreign Corrupt 
Practices Act and the U.K. Bribery Act.  A violation and subsequent judgment or settlement under these laws could 
subject us to substantial monetary penalties and damages and have a significant reputational impact.

•  Working or contracting with governments, either directly or via our financial institution customers, can subject us to 
heightened reputational risks, including extensive scrutiny and publicity, as well as a potential association with the 
policies of a government as a result of a business arrangement with that government.  Any negative publicity or negative 
association with a government entity, regardless of its accuracy, may adversely affect our reputation.

Settlement and Third-Party Obligations

Our role as guarantor, as well as other contractual obligations, expose us to risk of loss or illiquidity.

We are a guarantor of certain third-party obligations, including those of certain of our customers.  In this capacity, we are exposed 
to credit and liquidity risk from these customers and certain service providers.  We may incur significant losses in connection 
with  transaction  settlements  if  a  customer  fails  to  fund  its  daily  settlement  obligations  due  to  technical  problems,  liquidity 
shortfalls, insolvency or other reasons.  Concurrent settlement failures of more than one of our larger customers or of several 
of our smaller customers either on a given day or over a condensed period of time may exceed our available resources and could 
materially and adversely affect our results of operations. 

We have significant contractual indemnification obligations with certain customers.  Should an event occur that triggers these 
obligations, such an event could materially and adversely affect our overall business and result of operations.

29

Global Economic and Political Environment

Global economic, political, financial and societal events or conditions could result in a material and adverse impact on our 
overall business and results of operations.

Adverse economic trends in key countries in which we operate may adversely affect our financial performance.  Such impact 
may include, but is not limited to, the following:

• 

• 

Customers mitigating their economic exposure by limiting the issuance of new Mastercard products and requesting 
greater incentive or greater cost stability from us.  

Consumers and businesses lowering spending, which could impact cross-border travel patterns (on which a significant 
portion of our revenues is dependent).

•  Government intervention (including the effect of laws, regulations and/or government investments on or in our financial 
institution customers), as well as uncertainty due to changing political regimes in executive, legislative and/or judicial 
branches of government, that may have potential negative effects on our business and our relationships with customers 
or otherwise alter their strategic direction away from our products.

• 

Tightening of credit availability that could impact the ability of participating financial institutions to lend to us under 
the terms of our credit facility.

Additionally,  we  switch  substantially  all  cross-border  transactions  using  Mastercard,  Maestro  and  Cirrus-branded  cards  and 
generate a significant amount of revenue from cross-border volume fees and fees related to switched transactions.  Revenue 
from switching cross-border and currency conversion transactions for our customers fluctuates with the levels and destinations 
of cross-border travel and our customers’ need for transactions to be converted into their base currency.  Cross-border activity 
may be adversely affected by world geopolitical, economic, weather and other conditions.  These include the threat of terrorism 
and outbreaks of flu, viruses and other diseases, as well as major environmental events.  The uncertainty that could result from 
such  events  could  decrease  cross-border  activity.    Additionally,  any  regulation  of  interregional  interchange  fees  could  also 
negatively impact our cross-border activity.  In each case, decreased cross-border activity could decrease the revenue we receive.  

Any of these developments could have a material adverse impact on our overall business and results of operations.

Adverse currency fluctuations and foreign exchange controls could negatively impact our results of operations. 

During 2018, approximately 67% of our revenue was generated from activities outside the United States.  This revenue (and the 
related expense) could be transacted in a non-functional currency or valued based on a currency other than the functional 
currency of the entity generating the revenues.  Resulting exchange gains and losses are included in our net income.  Our risk 
management activities provide protection with respect to adverse changes in the value of only a limited number of currencies 
and are based on estimates of exposures to these currencies. 

In addition, some of the revenue we generate outside the United States is subject to unpredictable currency fluctuations including 
devaluation of currencies where the values of other currencies change relative to the U.S. dollar.  If the U.S. dollar strengthens 
compared to currencies in which we generate revenue, this revenue may be translated at a materially lower amount than expected.  
Furthermore, we may become subject to exchange control regulations that might restrict or prohibit the conversion of our other 
revenue currencies into U.S. dollars, such as what we have experienced in Venezuela.

The occurrence of currency fluctuations or exchange controls could have a material adverse impact on our results of operations.

The United Kingdom’s proposed withdrawal from the European Union could harm our business and financial results.

In June 2016, voters in the United Kingdom approved the withdrawal of the U.K. from the E.U. (commonly referred to as “Brexit”).  
The U.K. government triggered Article 50 of the Lisbon Treaty on March 29, 2017, which commenced the official E.U. withdrawal 
process.  Uncertainty over the terms of the U.K.’s departure from the E.U. could cause political and economic uncertainty in the 
U.K. and the rest of Europe, which could harm our business and financial results.

Brexit could lead to legal uncertainty and potentially divergent national laws and regulations in the U.K. and E.U.  We, as well as 
our  clients who  have  significant  operations  in  the  U.K., may incur  additional  costs  and  expenses  as  we adapt  to  potentially 
divergent regulatory frameworks from the rest of the E.U.  We may also face additional complexity with regard to immigration 
and travel rights for our employees located in the U.K. and the E.U.  These factors may impact our ability to operate in the E.U. 
and U.K. seamlessly.  Any of these effects of Brexit, among others, could harm our business and financial results. 

30

Brand and Reputational Impact

Negative brand perception may materially and adversely affect our overall business.

Our brands and their attributes are key assets of our business.  The ability to attract consumers to our branded products and 
retain them depends upon the external perception of us and our industry.  Our business may be affected by actions taken by our 
customers, merchants or other organizations that impact the perception of our brands or the payments industry in general.  From 
time to time, our customers may take actions that we do not believe to be in the best interests of our brands, such as creditor 
practices that may be viewed as “predatory”.  Moreover, adverse developments with respect to our industry or the industries of 
our customers may also, by association, impair our reputation, or result in greater regulatory or legislative scrutiny.  We have 
also been pursuing the use of social media channels at an increasingly rapid pace.  Under some circumstances, our use of social 
media, or the use of social media by others as a channel for criticism or other purposes, could also cause rapid, widespread 
reputational harm to our brands by disseminating rapidly and globally actual or perceived damaging information about us, our 
products or merchants or other end users who utilize our products.  Also, as we are headquartered in the United States, a negative 
perception of the United States could impact the perception of our company, which could adversely affect our business.  Such 
perception and damage to our reputation could have a material and adverse effect to our overall business.

Lack  of  visibility  of  our  brand  in  our  products  and  services,  or  in  the  products  and  services  of  our  partners  who  use  our 
technology, may materially and adversely affect our business.  

As more players enter the global payments system, the layers between our brand and consumers and merchants increase.  In 
order to compete with other powerful consumer brands that are also becoming part of the consumer payment experience, we 
often partner with those brands on payment solutions.  These brands include large digital companies and other technology 
companies who are our customers and use our networks to build their own acceptance brands. In some cases, our brand may 
not be featured in the payment solution or may be secondary to other brands.  Additionally, as part of our relationships with 
some issuers, our payment brand is only included on the back of the card.  As a result, our brand may either be invisible to 
consumers or may not be the primary brand with which consumers associate the payment experience.  This brand invisibility, or 
any consumer confusion as to our role in the consumer payment experience, could decrease the value of our brand, which could 
adversely affect our business. 

Talent and Culture

We may not be able to attract, hire and retain a highly qualified and diverse workforce, or maintain our corporate culture, 
which could impact our ability to grow effectively.

Our  performance  largely  depends  on  the  talents  and  efforts  of  our  employees,  particularly  our  key  personnel  and  senior 
management.  We may be unable to retain or to attract highly qualified employees.  The market for key personnel is highly 
competitive, particularly in technology and other skill areas significant to our business.  Additionally, changes in immigration and 
work permit laws and regulations and related enforcement have made it difficult for employees to work in, or transfer among, 
jurisdictions in which we have operations and could impair our ability to attract and retain qualified employees.  Failure to attract, 
hire, develop, motivate and retain highly qualified and diverse employee talent, or to maintain a corporate culture that fosters 
innovation, creativity and teamwork could harm our overall business and results of operations.

We rely on key personnel to lead with integrity.  To the extent our leaders behave in a manner that is not consistent with our 
values, we could experience significant impact to our brand and reputation, as well as to our corporate culture.

Acquisitions

Acquisitions, strategic investments or entry into new businesses could disrupt our business and harm our results of operations 
or reputation.

Although we may continue to evaluate and/or make strategic acquisitions of, or acquire interests in joint ventures or other entities 
related to, complementary businesses, products or technologies, we may not be able to successfully partner with or integrate 
them,  despite  original  intentions  and  focused  efforts.    In  addition,  such  an  integration  may  divert  management’s  time  and 
resources from our core business and disrupt our operations.  Moreover, we may spend time and money on acquisitions or 
projects that do not meet our expectations or increase our revenue.  To the extent we pay the purchase price of any acquisition 
in cash, it would reduce our cash reserves available to us for other uses, and to the extent the purchase price is paid with our 
stock, it could be dilutive to our stockholders.  Furthermore, we may not be able to successfully finance the business following 
the acquisition as a result of costs of operations, including any litigation risk which may be inherited from the acquisition.

31

Any acquisition or entry into a new business could subject us to new regulations with which we would need to comply.  This 
compliance could increase our costs, and we could be subject to liability or reputational harm to the extent we cannot meet any 
such compliance requirements.  Our expansion into new businesses could also result in unanticipated issues which may be difficult 
to manage. 

Class A Common Stock and Governance Structure

Provisions in our organizational documents and Delaware law could be considered anti-takeover provisions and have an impact 
on change-in-control.

Provisions contained in our amended and restated certificate of incorporation and bylaws and Delaware law could be considered 
anti-takeover provisions, including provisions that could delay or prevent entirely a merger or acquisition that our stockholders 
consider favorable.  These provisions may also discourage acquisition proposals or have the effect of delaying or preventing 
entirely a change in control, which could harm our stock price.  For example, subject to limited exceptions, our amended and 
restated certificate of incorporation prohibits any person from beneficially owning more than 15% of any of the Class A common 
stock or any other class or series of our stock with general voting power, or more than 15% of our total voting power.  In addition:

• 

• 

• 

• 

our stockholders are not entitled to the right to cumulate votes in the election of directors

our stockholders are not entitled to act by written consent

a vote of 80% or more of all of the outstanding shares of our stock then entitled to vote is required for stockholders 
to amend any provision of our bylaws

any representative of a competitor of Mastercard or of Mastercard Foundation is disqualified from service on our board 
of directors

Mastercard Foundation’s substantial stock ownership, and restrictions on its sales, may impact corporate actions or acquisition 
proposals favorable to, or favored by, the other public stockholders.

As of February 8, 2019, Mastercard Foundation owned 112,181,762 shares of Class A common stock, representing approximately 
11.1% of our general voting power.  Mastercard Foundation may not sell or otherwise transfer its shares of Class A common stock 
prior to May 1, 2027, except to the extent necessary to satisfy its charitable disbursement requirements, for which purpose 
earlier sales are permitted.  Mastercard Foundation is permitted to sell all of its remaining shares after May 1, 2027, subject to 
certain  conditions.    The  directors  of  Mastercard  Foundation  are required to  be independent  of  us  and  our  customers.    The 
ownership of Class A common stock by Mastercard Foundation, together with the restrictions on transfer, could discourage or 
make  more  difficult  acquisition  proposals  favored  by  the  other  holders  of  the  Class A  common  stock.    In  addition,  because 
Mastercard Foundation is restricted from selling its shares for an extended period of time, it may not have the same interest in 
short or medium-term movements in our stock price as, or incentive to approve a corporate action that may be favorable to, our 
other stockholders. 

ITEM 1B.  UNRESOLVED STAFF COMMENTS

Not applicable.

ITEM 2.  PROPERTIES

As of December 31, 2018, Mastercard and its subsidiaries owned or leased 169 commercial properties.  We own our corporate 
headquarters, located in Purchase, New York.  The building is approximately 500,000 square feet.  There is no outstanding debt 
on  this  building.    Our  principal  technology  and  operations  center,  a  leased  facility  located  in  O’Fallon,  Missouri,  is  also 
approximately 500,000 square feet.  Our leased properties in the United States are located in nine states and in the District of 
Columbia.  We also lease and own properties in 74 other countries.  These facilities primarily consist of corporate and regional 
offices, as well as our operations centers.

We believe that our facilities are suitable and adequate for the business that we currently conduct.  However, we periodically 
review our space requirements and may acquire or lease new space to meet the needs of our business, or consolidate and dispose 
of facilities that are no longer required.

32

ITEM 3.  LEGAL PROCEEDINGS

Refer to Note 12 (Accrued Expenses and Accrued Litigation) and Note 20 (Legal and Regulatory Proceedings) to the consolidated 
financial statements included in Part II, Item 8. 

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable. 

33

PART II

ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED 
STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Our Class A common stock trades on the New York Stock Exchange under the symbol “MA”.  At February 8, 2019, we had 73
stockholders of record for our Class A common stock.  We believe that the number of beneficial owners is substantially greater 
than the number of record holders because a large portion of our Class A common stock is held in “street name” by brokers.

There is currently no established public trading market for our Class B common stock.  There were approximately 287 holders of 
record of our non-voting Class B common stock as of February 8, 2019, constituting approximately 1.1% of our total outstanding 
equity.  

Stock Performance Graph

The graph and table below compare the cumulative total stockholder return of Mastercard’s Class A common stock, the S&P 500 
Financials and the S&P 500 Index for the five-year period ended December 31, 2018.  The graph assumes a $100 investment in 
our Class A common stock and both of the indices and the reinvestment of dividends.  Mastercard’s Class B common stock is not 
publicly traded or listed on any exchange or dealer quotation system.

Total returns to stockholders for each of the years presented were as follows:

Base period

For the Years Ended December 31,

Indexed Returns

Company/Index

2013

2014

2015

2016

2017

2018

Mastercard . . . . . . . . . . . . . . . . . . . $

100.00 $

103.73 $

118.05 $

126.20 $

186.37 $

S&P 500 Financials . . . . . . . . . . . . .
S&P 500 Index. . . . . . . . . . . . . . . . .

100.00
100.00

113.44
115.26

139.31
129.05

170.21
157.22

115.20
113.69

34

233.56

148.03
150.33

Dividend Declaration and Policy 

During the years ended December 31, 2018 and 2017, we paid the following quarterly cash dividends per share on our Class A 
common stock and Class B common stock: 

Dividend per Share

2018

2017

First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Second Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

0.25 $
0.25
0.25
0.25

0.22
0.22
0.22
0.22

On December 4, 2018, our Board of Directors declared a quarterly cash dividend of $0.33 per share paid on February 8, 2019 to 
holders of record on January 9, 2019 of our Class A common stock and Class B common stock.  On February 5, 2019, our Board 
of Directors declared a quarterly cash dividend of $0.33 per share payable on May 9, 2019 to holders of record on April 9, 2019 
of our Class A common stock and Class B common stock. 

Subject to legally available funds, we intend to continue to pay a quarterly cash dividend on our outstanding Class A common 
stock and Class B common stock.  However, the declaration and payment of future dividends is at the sole discretion of our Board 
of Directors after taking into account various factors, including our financial condition, operating results, available cash and 
current and anticipated cash needs.  

Issuer Purchases of Equity Securities

On December 4, 2017, our Board of Directors approved a share repurchase program authorizing us to repurchase up to $4 billion
of our Class A common stock (the “2017 Share Repurchase Program”).  This program became effective in 2018.  On December 
4, 2018, our Board of Directors approved a share repurchase program authorizing us to repurchase up to $6.5 billion of our Class 
A common stock (the “2018 Share Repurchase Program”).  This program became effective in January 2019. 

During the fourth quarter of 2018, we repurchased a total of approximately 4.4 million shares for $888 million at an average 
price of $201.20 per share of Class A common stock.  Our repurchase activity during the fourth quarter of 2018 consisted of open 
market share repurchases and is summarized in the following table:

Period

October 1 – 31 . . . . . . . . . . . . . . . . . . . . . . . .
November 1 – 30 . . . . . . . . . . . . . . . . . . . . . .
December 1 – 31 . . . . . . . . . . . . . . . . . . . . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Number
of Shares
Purchased

Average Price
Paid per Share
(including
commission cost)

Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs

2,390,996 $
1,027,633
996,945
4,415,574

206.39
197.12
192.94
201.20

2,390,996 $
1,027,633
996,945
4,415,574

Dollar Value of
Shares that may yet
be Purchased under
the Plans or
Programs 1
695,528,134
492,962,254
6,800,613,788

1 Dollar value of shares that may yet be purchased under the 2017 Share Repurchase Program and the 2018 Share Repurchase Program are as of the 
end of each period presented.

35

ITEM 6.  SELECTED FINANCIAL DATA

The statement of operations data and the cash dividends declared per share presented below for the years ended December 31, 
2018, 2017 and 2016, and the balance sheet data as of December 31, 2018 and 2017, were derived from the audited consolidated 
financial statements of Mastercard Incorporated included in Part II, Item 8.  The statement of operations data and the cash 
dividends declared per share presented below for the years ended December 31, 2015 and 2014, and the balance sheet data as 
of December 31, 2016, 2015 and 2014, were derived from audited consolidated financial statements not included in this Report.  
The data set forth below should be read in conjunction with, and are qualified by reference to, “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” in Part II, Item 7 and our consolidated financial statements and notes 
thereto included in Part II, Item 8.

Years Ended December 31,

2018

2017

2016

2015

2014

(in millions, except per share data)

Statement of Operations Data:

Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 14,950 $ 12,497 $ 10,776 $

9,667 $

Total operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic earnings per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted earnings per share. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7,668

7,282

5,859

5.63

5.60

5,875

6,622

3,915

3.67

3.65

5,015

5,761

4,059

3.70

3.69

4,589

5,078

3,808

3.36

3.35

9,441

4,335

5,106

3,617

3.11

3.10

Balance Sheet Data:

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 24,860 $ 21,329 $ 18,675 $ 16,250 $ 15,329

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5,834

5,418

5,424

5,497

5,180

5,684

3,268

6,062

1,494

6,824

Cash dividends declared per share. . . . . . . . . . . . . . . . . . . . . . . $

1.08 $

0.91 $

0.79 $

0.67 $

0.49

36

ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL 
CONDITION AND RESULTS OF OPERATIONS

The  following  discussion  should  be  read  in  conjunction  with  the  consolidated  financial  statements  and  notes  of  Mastercard 
Incorporated and its consolidated subsidiaries, including Mastercard International Incorporated (“Mastercard International”) 
(together, “Mastercard” or the “Company”), included elsewhere in this Report.  Certain prior period amounts have been reclassified 
to conform to the 2018 presentation.  For 2017 and 2016, $127 million and $113 million, respectively, of expenses were reclassified 
from advertising and marketing expenses to general and administrative expenses.  The reclassification had no impact on total 
operating expenses, operating income or net income.  Percentage changes provided throughout “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” were calculated on amounts rounded to the nearest thousand.

Business Overview 

Mastercard is a technology company in the global payments industry that connects consumers, financial institutions, merchants, 
governments, digital partners, businesses and other organizations worldwide, enabling them to use electronic forms of payment 
instead of cash and checks.  We make payments easier and more efficient by creating a wide range of payment solutions and 
services using our family of well-known brands, including Mastercard®, Maestro® and Cirrus®.  We are a multi-rail network.  
Through our core global payments processing network, we facilitate the switching (authorization, clearing and settlement) of 
payment transactions and deliver related products and services.  With additional payment capabilities that include real-time 
account based payments (including automated clearing house (“ACH”) transactions), we offer customers one partner to turn to 
for their payment needs for both domestic and cross-border transactions across multiple payment flows.  We also provide value-
added offerings such as safety and security products, information and analytics services, consulting, loyalty and reward programs 
and issuer and acquirer processing.  Our payment solutions are designed to ensure safety and security for the global payments 
system.

A typical transaction on our core network involves four participants in addition to us: account holder (a consumer who holds a 
card or uses another device enabled for payment), issuer (the account holder’s financial institution), merchant and acquirer (the 
merchant’s financial institution).  We do not issue cards, extend credit, determine or receive revenue from interest rates or other 
fees charged to account holders by issuers, or establish the rates charged by acquirers in connection with merchants’ acceptance 
of our branded products.  In most cases, account holder relationships belong to, and are managed by, our financial institution 
customers.

37

Financial Results Overview

The following tables provide a summary of our operating results: 

Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $14,950

$ 12,497

20%

$ 12,497

$ 10,776

16%

Year ended December 31,

2018

2017

Increase/
(Decrease)

Year ended December 31,

2017

2016

Increase/
(Decrease)

($ in millions, except per share data)

Operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 7,668

$ 5,875

Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 7,282

$ 6,622

31%

10%

$ 5,875

$ 5,015

$ 6,622

$ 5,761

17%

15%

Operating margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48.7%

53.0% (4.3) ppt

53.0%

53.5% (0.5) ppt

Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,345

$ 2,607

(48)%

$ 2,607

$ 1,587

64%

Effective income tax rate . . . . . . . . . . . . . . . . . . . . . . . .

18.7%

40.0% (21.3) ppt

40.0%

28.1% 11.9 ppt

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5,859

$ 3,915

50%

$ 3,915

$ 4,059

(4)%

Diluted earnings per share. . . . . . . . . . . . . . . . . . . . . . . $

5.60

$

3.65

Diluted weighted-average shares outstanding. . . . . . .

1,047

1,072

53%

(2)%

$

3.65

$

3.69

1,072

1,101

(1)%

(3)%

Summary of Non-GAAP Results 1:

Year ended December 31,

Increase/(Decrease)

Year ended December 31,

Increase/(Decrease)

2018

2017

As
adjusted

Currency-
neutral

2017

2016

As
adjusted

Currency-
neutral

($ in millions, except per share data)

Net revenue . . . . . . . . . . . . . . . . . $14,950

$12,497

20%

20%

$12,497

$10,776

16%

15%

Adjusted operating expenses . . . $ 6,540

$ 5,693

15%

15%

$ 5,693

$ 4,898

16%

16%

Adjusted operating margin . . . . .

56.2%

54.4% 1.8 ppt

1.8 ppt

54.4%

54.5% (0.1) ppt

(0.2) ppt

Adjusted effective income tax
rate . . . . . . . . . . . . . . . . . . . . . . . .

18.5%

26.8% (8.3) ppt

(8.2) ppt

26.8%

28.1% (1.3) ppt

(1.3) ppt

Adjusted net income . . . . . . . . . . $ 6,792

$ 4,906

38%

38%

$ 4,906

$ 4,144

18%

17%

Adjusted diluted earnings per
share . . . . . . . . . . . . . . . . . . . . . . . $

6.49

$

4.58

42%

41%

$

4.58

$

3.77

21%

21%

Note: Tables may not sum due to rounding.
1 The Summary of Non-GAAP Results excludes the impact of Special Items (subsequently defined) and/or foreign currency.  See “Non-GAAP Financial 
Information” for further information on the Special Items, the impact of foreign currency and the reconciliation to GAAP reported amounts. 

Key highlights for 2018 were as follows:

•  Net revenue increased 20% both as reported and on a currency-neutral basis, in 2018 versus 2017.  Current year results 
include growth of 4 percentage points from the impact of the adoption of the new revenue standard and an additional 
0.5 percentage points from our prior year acquisitions.  The remaining 15 percentage points of growth was primarily 
driven by:

Switched transaction growth of 17%, adjusted for the impact of the Venezuela deconsolidation1

Cross-border growth of 18% on a local currency basis1

1 Adjusted to normalize for the effects of differing switching days between periods.

Gross dollar volume growth of 14% on a local currency basis

These increases were partially offset by higher rebates and incentives, which increased 18% both as reported and 
on a currency-neutral basis.

•  Operating expenses increased 31% in 2018 versus 2017.  Excluding the impact of Special Items (defined below), operating 

expenses increased 15% both as adjusted and on a currency-neutral basis, primarily driven by:

3 percentage point increase from the adoption of the new revenue guidance

2 percentage point increase from acquisitions

2 percentage point increase from the $100 million contribution to the Mastercard Impact Fund (formerly referred 
to as Mastercard’s Center for Inclusive Growth Fund), a non-profit charitable organization.

The remaining 8 percentage points of growth was primarily related to our continued investment in strategic initiatives 
and higher operating costs.  

• 

The effective income tax rate was 18.7% in 2018 versus 40.0% in 2017.  The lower effective tax rate for the period was 
primarily due to additional tax expense in 2017 attributable to comprehensive U.S. tax legislation (“U.S. Tax Reform”) 
passed on December 22, 2017, a lower enacted statutory tax rate in the U.S. and Belgium and a more favorable geographic 
mix of earnings.  The lower effective tax rate for the period was also attributable to discrete tax benefits, relating primarily 
to the carryback of foreign tax credits due to transition rules, along with provisions for legal matters in the United States.  
These benefits were partially offset by the non-deductible fine issued by the European Commission.

Other financial highlights for 2018 were as follows:

•  We generated net cash flows from operations of $6.2 billion.

•  We completed a debt offering for an aggregate principal amount of $1.0 billion.  

•  We repurchased 26 million shares of our common stock for $4.9 billion and paid dividends of $1.0 billion.

•  We  recorded  litigation  provision  charges  of  $1.1  billion.    See  Note  20  (Legal  and  Regulatory  Proceedings)  to  the 

consolidated financial statements included in Part II, Item 8 for further discussion.

Non-GAAP Financial Information

Non-GAAP financial information is defined as a numerical measure of a company’s performance that excludes or includes amounts 
so as to be different than the most comparable measure calculated and presented in accordance with accounting principles 
generally accepted in the United States (“GAAP”).  Our non-GAAP financial measures exclude the impact of the following special 
items (“Special Items”).  

Litigation provisions 

•  During 2018, we recorded pre-tax charges of $1,128 million ($1,008 million after tax, or $0.96 per diluted share) related 

to litigation provisions which included pre-tax charges of:

$654 million related to a fine issued by the European Commission

$237 million related to both the U.S. merchant class litigation and the filed and anticipated opt-out U.S. merchant 
cases

$237 million related to litigation settlements with U.K. and Pan-European merchants.

•  During 2017, we recorded pre-tax charges of $15 million ($10 million after tax, or $0.01 per diluted share) related to a 

litigation settlement with Canadian merchants.

•  During 2016, we recorded pre-tax charges of $117 million ($85 million after tax, or $0.08 per diluted share) related to 

litigation settlements with U.K. merchants.

Tax act

•  During 2018, we recorded a $75 million net tax benefit ($0.07 per diluted share) which included a $90 million benefit 
($0.09 per diluted share) related to the carryback of foreign tax credits due to transition rules, offset by a net $15 million
expense ($0.01 per diluted share) primarily related to the true-up to our 2017 mandatory deemed repatriation tax on 
accumulated foreign earnings.

•  During 2017, we recorded additional tax expense of $873 million ($0.81 per diluted share) which includes $825 million
of  provisional  charges  attributable  to  a  one-time  deemed  repatriation  tax  on  accumulated  foreign  earnings  (the 
“Transition Tax”), the remeasurement of our net deferred tax asset in the U.S. and the recognition of a deferred tax 
liability related to a change in assertion regarding reinvestment of foreign earnings, as well as $48 million additional tax 
expense related to a foregone foreign tax credit benefit on 2017 repatriations.  

Venezuela charge 

During 2017, we recorded a pre-tax charge of $167 million ($108 million after tax, or $0.10 per diluted share) in general 
and administrative expenses related to the deconsolidation of our Venezuelan subsidiaries.

See Note 1 (Summary of Significant Accounting Policies), Note 19 (Income Taxes) and Note 20 (Legal and Regulatory Proceedings)
to the consolidated financial statements included in Part II, Item 8 for further discussion. 

We excluded these Special Items as management evaluates the underlying operations and performance of the Company separately 
from litigation judgments and settlements related to interchange and other one-time items, as well as the related tax impacts.  

In addition, we present growth rates adjusted for the impact of foreign currency, which is a non-GAAP financial measure.  Currency-
neutral growth rates are calculated by remeasuring the prior period’s results using the current period’s exchange rates for both 
the translational and transactional impacts on operating results.  The impact of foreign currency translation represents the effect 
of translating operating results where the functional currency is different than our U.S. dollar reporting currency.  The impact of 
the transactional foreign currency represents the effect of converting revenue and expenses occurring in a currency other than 
the functional currency.  We believe the presentation of the impact of foreign currency provides relevant information.

We believe that the non-GAAP financial measures presented facilitate an understanding of our operating performance and provide 
a meaningful comparison of our results between periods.  We use non-GAAP financial measures to, among other things, evaluate 
our ongoing operations in relation to historical results, for internal planning and forecasting purposes and in the calculation of 
performance-based compensation.

Operating expenses, operating margin, effective income tax rate, net income and diluted earnings per share, adjusted for Special 
Items, are non-GAAP financial measures and should not be relied upon as substitutes for measures calculated in accordance with 
GAAP.  The following tables reconcile our as-reported financial measures calculated in accordance with GAAP to the respective 
non-GAAP adjusted financial measures:

Year ended December 31, 2018

 Operating
expenses

Operating
margin

Effective
income tax rate

 Net income

 Diluted
earnings per
share

Reported - GAAP . . . . . . . . . . . . . . . . . . . . . . . . . $

Litigation provisions. . . . . . . . . . . . . . . . . . . . . . .

Tax act. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-GAAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

7,668

(1,128)

**

6,540

($ in millions, except per share data)
48.7%

18.7 % $

7.5%

**

56.2%

(1.1)%

0.9 %

5,859 $

1,008

(75)

18.5 % $

6,792 $

5.60

0.96

(0.07)

6.49

Year ended December 31, 2017

 Operating
expenses

Operating
margin

Effective
income tax rate

 Net income

 Diluted
earnings per
share

Reported - GAAP . . . . . . . . . . . . . . . . . . . . . . . . . $

5,875

Tax act. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Venezuela charge. . . . . . . . . . . . . . . . . . . . . . . . .

Litigation provisions. . . . . . . . . . . . . . . . . . . . . . .

**

(167)

(15)

Non-GAAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

5,693

($ in millions, except per share data)
53.0%

40.0 % $

3,915 $

**

1.3%

0.1%

54.4%

(13.4)%

0.2 %

— %

873

108

10

26.8 % $

4,906 $

3.65

0.81

0.10

0.01

4.58

Year ended December 31, 2016

 Operating
expenses

Operating
margin

Effective
income tax rate

 Net income

Reported - GAAP . . . . . . . . . . . . . . . . . . . . . . . . . $

Litigation provisions. . . . . . . . . . . . . . . . . . . . . . .

Non-GAAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

5,015

(117)

4,898

Note: Tables may not sum due to rounding.

** Not applicable

($ in millions, except per share data)
53.5%

28.1% $

—%

4,059 $

85

28.1% $

4,144 $

1.0%

54.5%

 Diluted
earnings per
share

3.69

0.08

3.77

Net revenue, operating expenses, operating margin, effective income tax rate, net income and diluted earnings per share, adjusted 
for Special Items and/or the impact of foreign currency, are non-GAAP financial measures and should not be relied upon as 
substitutes for measures calculated in accordance with GAAP.  The following tables represent the reconciliation of our growth 
rates reported under GAAP to our Non-GAAP growth rates:

Year Ended December 31, 2018 as compared to the Year Ended December 31, 2017

Increase/(Decrease)

Net revenue

 Operating
expenses

Operating
margin

Effective
income tax rate

 Net income

 Diluted
earnings per
share

Reported - GAAP . . . . . . . . . . . .

20 %

Litigation provisions . . . . . . . . .

Tax act . . . . . . . . . . . . . . . . . . . .

Venezuela charge . . . . . . . . . . .

Non-GAAP . . . . . . . . . . . . . . . . .
Foreign currency 1 . . . . . . . . . . .
Non-GAAP - currency-neutral .

**

**

**

20 %

— %

20 %

31 %

(19)%

**

3 %

15 %

— %

15 %

(4.3) ppt

7.4 ppt

**

(1.3) ppt

1.8 ppt

– ppt

1.8 ppt

(21.3) ppt

(1.0) ppt

14.2 ppt

(0.2) ppt

(8.3) ppt

0.1 ppt

(8.2) ppt

50 %

25 %

(33)%

(3)%

38 %

— %

38 %

53 %

26 %

(34)%

(3)%

42 %

— %

41 %

Year Ended December 31, 2017 as compared to the Year Ended December 31, 2016

Increase/(Decrease)

Net revenue

 Operating
expenses

Operating
margin

Effective
income tax rate

 Net income

 Diluted
earnings per
share

Reported - GAAP . . . . . . . . . . . .

16 %

Tax act . . . . . . . . . . . . . . . . . . . .

Venezuela charge . . . . . . . . . . .

Litigation provisions . . . . . . . . .

Non-GAAP . . . . . . . . . . . . . . . . .
Foreign currency 1 . . . . . . . . . . .
Non-GAAP - currency-neutral .

**

**

**

16 %

(1)%

15 %

17 %

**

(3)%

3 %

16 %

(1)%

16 %

(0.5) ppt

11.9 ppt

**

(13.4) ppt

1.3 ppt

0.2 ppt

(1.0) ppt

(0.1) ppt

(0.1) ppt

(0.2) ppt

 – ppt

(1.3) ppt

 – ppt

(1.3) ppt

(4)%

21 %

3 %

(2)%

18 %

(1)%

17 %

(1)%

22 %

3 %

(3)%

21 %

1 %

21 %

Note: Tables may not sum due to rounding.

**  Not applicable
1 Represents the foreign currency translational and transactional impact.

Impact of Foreign Currency Rates

Our primary revenue functional currencies are the U.S. dollar, euro, Brazilian real and the British pound.  Our overall operating 
results  are  impacted  by  foreign  currency  translation,  which  represents  the  effect  of  translating  operating  results  where  the 
functional currency is different than our U.S. dollar reporting currency.  

Our operating results can also be impacted by transactional foreign currency.  The impact of the transactional foreign currency 
represents the effect of converting revenue and expense transactions occurring in a currency other than the functional currency.  
Changes in foreign currency exchange rates directly impact the calculation of gross dollar volume (“GDV”) and gross euro volume 
(“GEV”), which are used in the calculation of our domestic assessments, cross-border volume fees and volume-related rebates 
and incentives. In most non-European regions, GDV is calculated based on local currency spending volume converted to U.S. 
dollars using average exchange rates for the period.  In Europe, GEV is calculated based on local currency spending volume 
converted to euros using average exchange rates for the period.  As a result, our domestic assessments, cross-border volume 
fees and volume-related rebates and incentives are impacted by the strengthening or weakening of the U.S. dollar versus non-
European local currencies and the strengthening or weakening of the euro versus other European local currencies.  For example, 
our billing in Australia is in the U.S. dollar, however, consumer spend in Australia is in the Australian dollar.  The foreign currency 
transactional  impact  of  converting  Australian  dollars  to  our  U.S.  dollar  billing  currency  will  have  an  impact  on  the  revenue 
generated. The strengthening or weakening of the U.S. dollar is evident when GDV growth on a U.S. dollar-converted basis is 
compared to GDV growth on a local currency basis.  In 2018, GDV on a U.S. dollar-converted basis increased 13.0%, while GDV 

on a local currency basis increased 14.0% versus 2017.  In 2017, GDV on a U.S. dollar-converted basis increased 8.5%, while GDV 
on a local currency basis increased 8.4% versus 2016.  Further, the impact from transactional foreign currency occurs in transaction 
processing revenue, other revenue and operating expenses when the local currency of these items are different than the functional 
currency.

We incur foreign currency gains and losses from remeasuring monetary assets and liabilities that are in a currency other than 
the functional currency and from remeasuring foreign exchange derivative contracts (“Foreign Exchange Activity”).  The impact 
of Foreign Exchange Activity has not been eliminated in our currency-neutral results (see “Non-GAAP Financial Information”) 
and is recorded in general and administrative expenses.  We manage foreign currency balance sheet remeasurement and cash 
flow risk through our foreign exchange risk management activities, which are discussed further in Note 22 (Foreign Exchange 
Risk Management) to the consolidated financial statements included in Part II, Item 8.  Since we do not designate foreign currency 
derivatives as hedging instruments pursuant to the accounting standards for derivative instruments and hedging activities, we 
record gains and losses on foreign exchange derivatives immediately in current-period earnings, with the related hedged item 
being recognized as the exposures materialize.

We are exposed to currency devaluation in certain countries.  In addition, we are subject to exchange control regulations that 
restrict the conversion of financial assets into U.S. dollars.  While these revenues and assets are not material to us on a consolidated 
basis, we can be negatively impacted should there be a continued and sustained devaluation of local currencies relative to the 
U.S. dollar and/or a continued and sustained deterioration of economic conditions in these countries. Specifically, in 2017, due 
to  foreign  exchange  regulations  which  were  restricting  access  to  U.S.  dollars  in  Venezuela,  an  other-than-temporary  lack  of 
exchangeability between the Venezuela bolivar and the U.S. dollar impacted our ability to manage risk, process cross-border 
transactions and satisfy U.S. dollar denominated liabilities related to our Venezuelan operations.  As a result of these factors, we 
concluded that, effective December 31, 2017, we did not meet the accounting criteria for consolidation of these subsidiaries, 
and therefore we transitioned to the cost method of accounting.  This accounting change resulted in a pre-tax charge of $167 
million ($108 million after tax, or $0.10 per diluted share) in 2017.  We continue to operate and serve our Venezuelan issuers, 
acquirers, merchants and account holders with our products and services.  See Note 1 (Summary of Significant Accounting Policies) 
to the consolidated financial statements included in Part II, Item 8 for further discussion.

Financial Results

Revenue

Gross revenue increased 19% and 18%, or 19% and 17% on a currency-neutral basis, in 2018 and 2017, respectively, versus the 
prior year.  The increase in both 2018 and 2017 was primarily driven by an increase in transactions, dollar volume of activity on 
cards carrying our brands for both domestic and cross-border transactions and other payment-related products and services. 

Rebates and incentives increased 18% and 22% in 2018 and 2017, respectively, versus the prior year, both as reported and on a 
currency-neutral basis.  The increases in rebates and incentives in 2018 and 2017 were primarily due to the impact from new 
and renewed agreements and increased volumes. 

Our net revenue increased 20% and 16%, or 20% and 15% on a currency-neutral basis, in 2018 and 2017, respectively, versus 
the prior year.  Current year results include growth of 4 percentage points from the impact of the adoption of the new revenue 
standard and an additional 0.5 percentage points from our prior year acquisitions.

See Note 1 (Summary of Significant Accounting Policies) to the consolidated financial statements included in Part II, Item 8 for 
a further discussion of the new revenue guidance.  Additionally, see Note 3 (Revenue) to the consolidated financial statements 
included in Part II, Item 8 for a further discussion of how we recognize revenue.  

43

The significant components of our net revenue were as follows:

For the Years Ended December 31,

Percent Increase (Decrease)

2018

2017

2016

($ in millions)

Domestic assessments . . . . . . . . . . . . . . . . $
Cross-border volume fees . . . . . . . . . . . . . .
Transaction processing . . . . . . . . . . . . . . . .
Other revenues . . . . . . . . . . . . . . . . . . . . . .
Gross revenue . . . . . . . . . . . . . . . . . . . . . . .
Rebates and incentives (contra-revenue) .
Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . $

6,138 $
4,954
7,391
3,348
21,831
(6,881)
14,950 $

5,130 $
4,174
6,188
2,853
18,345
(5,848)
12,497 $

4,411
3,568
5,143
2,431
15,553
(4,777)
10,776

2018

20%
19%
19%
17%
19%
18%
20%

2017

16%
17%
20%
17%
18%
22%
16%

The following table summarizes the primary drivers of net revenue growth:

Volume

Acquisitions

Revenue 
Standard 1

Foreign Currency 2

Other 3

Total

2018

2017

2018

2017

2018

2017

2018

2017

2018

2017

2018

2017

For the Years Ended December 31,

14%

10%

— %

—%

6 %

—%

(1)%

1%

2 %4

6%4

20%

16%

17%

14%

— %

—%

1 %

—%

1 %

—%

— %

3%

19%

17%

14%

**

15%

**

— %

2 %

1%

7%

— %

— %

—%

—%

— %

(1)%

10%

10%

— %

—%

(2)%

—%

(1)%

1%

1%

1%

5 %
16 %5

4%
9%5

19%

17%

20%

17%

11 %6

11%6

18%

22%

Domestic 
assessments . . . . . . . .
Cross-border volume
fees . . . . . . . . . . . . . . .
Transaction
processing. . . . . . . . . .
Other revenues . . . . .

Rebates and 
incentives . . . . . . . . . .

Net revenue . . . . . . . .

14%

11%

0.5 %

2%

4 %

—%

— %

1%

2 %

2%

20%

16%

Note: Table may not sum due to rounding
** Not applicable
1 Represents the impact of our adoption of the new revenue guidance.  For a more detailed discussion on the impact of the new revenue guidance, 
refer to Note 1 (Summary of Significant Accounting Policies) to the consolidated financial statements included in Part II, Item 8.
2 Represents the foreign currency translational and transactional impact versus the prior year.
3 Includes impact from pricing and other non-volume based fees.
4 Includes impact of the allocation of revenue to service deliverables, which are recorded in other revenue when services are performed.
5 Includes impacts from Advisors fees, safety and security fees, loyalty and reward solution fees and other payment-related products and services.
6 Includes the impact from timing of new, renewed and expired agreements.

The following table provides a summary of the trend in volume and transaction growth:

Years Ended December 31,

2018

2017

Growth
(USD)

Growth
(Local)

Growth
(USD)

Growth
(Local)

Mastercard-branded GDV 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asia Pacific/Middle East/Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cross-border volume 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switched transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13%

13%

10%

18%

8%

10%

14%

13%

10%

19%

17%

10%

19%

13%

8%

8%

13%

10%

17%

5%

8%

9%

10%

10%

15%

5%

15%

17%

1 Excludes volume generated by Maestro and Cirrus cards.

44

 
 
 
In 2016, our GDV was impacted by the EU Interchange Fee Regulation related to card payments which became effective in June 
2016.  The regulation requires that we no longer collect fees on domestic European Economic Area payment transactions that 
do not use our network brand.  Prior to that, we collected a de minimis assessment fee in a few countries, particularly France, 
on transactions with Mastercard co-badged cards if the brands of domestic networks (as opposed to Mastercard) were used.  As 
a result, the non Mastercard co-badged volume is no longer being included. 

The following table reflects GDV growth rates for Europe and Worldwide Mastercard.  For comparability purposes, we adjusted 
growth rates for the impact of Article 8 of the EU Interchange Fee Regulation related to card payments, to exclude the prior 
period co-badged volume processed by other networks.

GDV 1
Worldwide as reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Worldwide as adjusted for EU Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Europe as reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Europe as adjusted for EU Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 Excludes volume generated by Maestro and Cirrus cards.

For the Years Ended December 31,

2018

2017

Growth (Local)

14%

14%

19%

19%

8%

10%

10%

16%

The  following  table  reflects  cross-border  volume  and  switched  transactions  growth  rates.    For  comparability  purposes,  we 
normalized the growth rates for the effects of differing switching days between periods.  Additionally, we adjusted the switched 
transactions growth rate for the deconsolidation of our Venezuelan subsidiaries in 2017.  For a more detailed discussion of the 
deconsolidation of our Venezuelan subsidiaries, refer to Note 1 (Summary of Significant Accounting Policies) to the consolidated 
financial statements included in Part II, Item 8. 

Cross-border volume as reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cross-border volume, normalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Switched transactions as reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switched transactions, normalized1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 Adjusted for the deconsolidation of Venezuela subsidiaries.

For the Years Ended December 31,

2018

2017

Growth (Local)

19%

18%

13%

17%

15%

15%

17%

16%

No individual country, other than the United States, generated more than 10% of total net revenue in any such period.  A significant 
portion of our revenue is concentrated among our five largest customers.  In 2018, the net revenue from these customers was 
approximately $3.1 billion, or 21%, of total net revenue.  The loss of any of these customers or their significant card programs 
could adversely impact our revenue. 

Operating Expenses

Operating expenses increased 31% and 17% in 2018 and 2017, respectively, versus the prior year.  Excluding the impact of the 
Special Items, adjusted operating expenses increased 15% and 16% in 2018 and 2017, respectively, versus the prior year, both 
as adjusted and on a currency-neutral basis.  Acquisitions contributed 2 percentage points of growth in 2018.

45

The components of operating expenses were as follows:

Year ended December 31,

Increase (Decrease)

2018

2017

2016

2018

2017

General and administrative . . . . . . . . . . . . . . . . . . . . . . . . $

5,174 $

($ in millions)
3,827

4,653 $

Advertising and marketing      

. . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . .

Provision for litigation . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .
Total operating expenses            
Special Items1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted total operating expenses (excluding Special 
Items1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

907

459

1,128

7,668

(1,128)

771

436

15

5,875

(182)

698

373

117

5,015

(117)

6,540 $

5,693 $

4,898

11%

18%

5%

**

31%

**

15%

22%

11%

17%

**

17%

**

16%

Note: Table may not sum due to rounding.
** Not meaningful
1 See “Non-GAAP Financial Information” for further information on Special Items.

The following table summarizes the primary drivers of changes in operating expenses in 2018 and 2017:

Operational

Special Items 1

Acquisitions

Revenue 
Standard 2

2018

2017

2018

2017

2018

2017

2018

2017

Mastercard 
Impact Fund 3
2017
2018

Foreign 
Currency 4

Total

2018

2017

2018

2017

For the Years Ended December 31,

General and
administrative . . . . .
Advertising and
marketing. . . . . . . . .
Depreciation and
amortization . . . . . .
Provision for
litigation. . . . . . . . . .
Total operating
expenses . . . . . . . . .

11 % 11% (4)%

5%

1%

6% —% —%

2% —% —%

1 % 11% 22%

(4)%

9% — % —% —%

1%

21% —% —% —% —%

1 % 18% 11%

(5)% —% — % —% 10% 17% —% —% —% —% —% — %

5% 17%

**

**

**

**

**

**

**

**

**

**

**

**

**

**

8 % 10% 16 %

1%

2%

6%

3% —%

2% —% —%

1 % 31% 17%

Note: Table may not sum due to rounding.
** Not meaningful
1 See “Non-GAAP Financial Information” for further information on Special Items.
2 Represents the impact of our adoption of the new revenue guidance.  For a more detailed discussion on the impact of the new revenue guidance, 
refer to Note 1 (Summary of Significant Accounting Policies) to the consolidated financial statements included in Part II, Item 8.  
3 Represents contribution to a non-profit entity.  
4 Represents the foreign currency translational and transactional impact versus the prior year.

46

General and Administrative

The significant components of our general and administrative expenses were as follows:

Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Professional fees . . . . . . . . . . . . . . . . . . . . .
Data processing and telecommunications.
Foreign exchange activity 1 . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General and administrative expenses . . . .
Special Item 2 . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted general and administrative 
expenses (excluding Special Item) 2 . . . . . . $

For the Years Ended December 31,

Percent Increase (Decrease)

2018

2017

2016

($ in millions)

3,214 $
377
600
(36)
1,019
5,174
—

2,687 $
355
504
106
1,001
4,653
(167)

5,174 $

4,486 $

2,225
337
420
34
811
3,827
—

3,827

2018

20%
6%
19%
**
2%
11%
**

15%

2017

21%
5%
20%
**
23%
22%
**

17%

Note: Table may not sum due to rounding.
** Not meaningful
1 Foreign exchange activity includes gains and losses on foreign exchange derivative contracts and the impact of remeasurement of assets and liabilities 
denominated in foreign currencies.  See Note 22 (Foreign Exchange Risk Management) to the consolidated financial statements included in Part II, 
Item 8 for further discussion.
2 See “Non-GAAP Financial Information” for further information on Special Items.

The primary drivers of general and administrative expenses in 2018 and 2017, versus the prior year, were as follows:

• 

• 

• 

• 

Personnel expenses increased 20% and 21%, or 19% and 20% on a currency-neutral basis, respectively.  
The 2018 and 2017 increases were driven by a higher number of employees to support our continued 
investment  in  the  areas  of  real-time  account-based  payments,  digital,  services,  data  analytics  and 
geographic expansion.  The impact of acquisitions contributed 2 and 6 percentage points of growth for 
2018 and 2017, respectively.

Data processing and telecommunication expenses increased 19% and 20%, respectively, both as reported 
and on a currency-neutral basis, due to capacity growth of our business.  Acquisitions contributed 3 and 
8 percentage points, respectively.  

Foreign exchange activity contributed a benefit of 3 percentage points in 2018 related to gains from our 
foreign exchange activity for derivative contracts primarily due to the strengthening of the U.S. dollar, 
partially offset by balance sheet remeasurement losses.  In 2017, foreign exchange activity had a negative 
impact of 2 percentage points due to greater losses from foreign exchange derivative contracts.

Other expenses increased 2% and 23%, or 2% and 25% on a currency-neutral basis, respectively.  In 2018, 
other expenses increased primarily due to the $100 million contribution to the Mastercard Impact Fund.  
The remaining increase was due to costs to support our strategic development efforts.  These increases 
were primarily offset by the non-recurring Venezuela charge of $167 million recorded in 2017 which was 
the primary driver of growth for that period.  Other expenses include costs to provide loyalty and rewards 
solutions, travel and meeting expenses and rental expense for our facilities and other costs associated 
with our business. 

Advertising and Marketing

In  2018,  advertising  and  marketing  expenses  increased  18%  both  as  reported  and  on  a  currency-neutral  basis  versus  2017, 
primarily due to a change in accounting for certain marketing fund arrangements as a result of our adoption of the new revenue 
guidance, partially offset by a net decrease in spending on certain marketing campaigns.  For a more detailed discussion on the 
impact of the new revenue guidance, refer to Note 1 (Summary of Significant Accounting Policies).  In 2017, advertising and 
marketing expenses increased 11%, or 10% on a currency-neutral basis versus 2016, mainly due to higher marketing spend 
primarily related to certain marketing campaigns.

47

 
 
Depreciation and Amortization

Depreciation and amortization expenses increased 5% and 17% in 2018 and 2017, respectively, versus the prior year, both as 
reported and on a currency-neutral basis.  The increase in 2018 was primarily due to the impact of acquisitions partially offset 
by the full amortization of certain intangible assets.  In 2017, the increase was primarily due to the impact of acquisitions.

Provision for Litigation

In 2018, we recorded pre-tax charges of $1,128 million which includes $654 million related to a fine issued by the European 
Commission, $237 million related to both the U.S. merchant class litigation and the filed and anticipated opt-out U.S. merchant 
cases and $237 million related to litigation settlements with U.K. and Pan-European merchants.  During 2017 and 2016, we 
recorded pre-tax charges of $15 million and $117 million related to litigations with merchants in Canada and the U.K., respectively.  
See Note 20 (Legal and Regulatory Proceedings) to the consolidated financial statements included in Part II, Item 8 for further 
discussion.

Other Income (Expense)

Other income (expense) is comprised primarily of investment income, interest expense, our share of income (losses) from equity 
method investments and other gains and losses.  Total other expense decreased $22 million to $78 million in 2018 versus $100 
million in 2017 due to higher investment income partially offset by higher interest expense related to our debt issuance in February 
2018 and higher equity losses in the current year.  Total other expense decreased $15 million to $100 million in 2017 versus $115 
million in 2016 due to lower impairment charges taken on certain investments last year and a gain on an investment recorded 
in 2017, partially offset by higher interest expense from debt issued in the fourth quarter of 2017.

Income Taxes 

On December 22, 2017, U.S. Tax Reform was enacted into law with the effective date for most provisions being January 1, 2018.  
U.S. Tax Reform represents significant changes to the U.S. internal revenue code and, among other things:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

lowered the corporate income tax rate from 35% to 21%

imposed a one-time deemed repatriation tax on accumulated foreign earnings

provides for a 100% dividends received deduction on dividends from foreign affiliates

requires a current inclusion in U.S. federal taxable income of earnings of foreign affiliates that are determined to be 
global intangible low taxed income or “GILTI”

creates the base erosion anti-abuse tax, or “BEAT”

provides for an effective tax rate of 13.125% for certain income derived from outside of the U.S. (referred to as foreign 
derived intangible income or “FDII”)

introduced further limitations on the deductibility of executive compensation

permits 100% expensing of qualifying fixed assets acquired after September 27, 2017

limits the deductibility of interest expense in certain situations and

eliminates the domestic production activities deduction.

While the effective date of the law for most provisions was January 1, 2018, GAAP requires the effects of changes in tax rates be 
accounted for in the reporting period of enactment, which was the 2017 reporting period.

The effective tax rates for the years ended December 31, 2018, 2017 and 2016 were 18.7%, 40.0% and 28.1%, respectively.  The 
effective income tax rate for 2018 was lower than the effective income tax rate for 2017 primarily due to additional tax expense 
of $873 million attributable to U.S. Tax Reform in 2017, a lower 2018 statutory tax rate in the U.S. and Belgium and a more 
favorable geographic mix of earnings.  The lower effective tax rate is also attributable to discrete tax benefits, relating primarily 
to $90 million of foreign tax credits generated in 2018, which can be carried back and utilized in 2017 under transition rules in 
the proposed foreign tax credit regulations issued on November 28, 2018, along with provisions for legal matters in the United 
States.  These benefits were partially offset by the nondeductible nature of the fine issued by the European Commission.  Excluding 
the impact of Special Items, the 2018 adjusted effective income tax rate improved by 8.3 percentage points to 18.5% from 26.8% 
in 2017 primarily due to the lower tax rate in the U.S. and a more favorable geographical mix of earnings.

48

The effective income tax rate for 2017 was higher than the effective income tax rate for 2016 primarily due to additional tax 
expense  of  $873  million  attributable  to  U.S.  Tax  reform,  which  included  provisional  amounts  of  $825  million  related  to  the 
Transition Tax, the remeasurement of our net deferred tax asset balance in the U.S. and the recognition of a deferred tax liability 
related to a change in assertion regarding the indefinite reinvestment of a substantial amount of our foreign earnings, as well as 
$48 million due to a foregone foreign tax credit benefit on current year repatriations.  Excluding the impact of U.S. Tax Reform 
and other Special Items, the 2017 adjusted effective income tax rate improved by 1.3 percentage points to 26.8% from 28.1% in 
2016 primarily due to a more favorable geographical mix of earnings, partially offset by a lower U.S. foreign tax credit benefit.

The provision for income taxes differs from the amount of income tax determined by applying the U.S. federal statutory income 
tax rate of 21% for 2018 and 35.0% for 2017 and 2016 to pretax income for the years ended December 31, as a result of the 
following:

For the Years Ended December 31,

2018

2017

2016

Amount

Percent

Amount

Percent

Amount

Percent

($ in millions)

Income before income taxes . . . . . . . . . . . . . . . . $

7,204

$

6,522

$

5,646

Federal statutory tax . . . . . . . . . . . . . . . . . . . . . . .
State tax effect, net of federal benefit. . . . . . . . .
Foreign tax effect. . . . . . . . . . . . . . . . . . . . . . . . . .
European Commission fine. . . . . . . . . . . . . . . . . .
Foreign tax credits1 . . . . . . . . . . . . . . . . . . . . . . . .
Transition Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remeasurement of deferred taxes. . . . . . . . . . . .
Windfall benefit. . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . $

1,513
46
(92)
194
(110)
22
(7)
(72)
(149)
1,345

21.0 %
0.6 %
(1.3)%
2.7 %
(1.5)%
0.3 %
(0.1)%
(1.0)%
(2.0)%
18.7 % $

2,283
43
(380)
—
(27)
629
157
(43)
(55)
2,607

35.0 %
0.7 %
(5.8)%
— %
(0.4)%
9.6 %
2.4 %
(0.7)%
(0.8)%
40.0 % $

1,976
22
(188)
—
(141)
—
—
—
(82)
1,587

35.0 %
0.4 %
(3.3)%
— %
(2.5)%
— %
— %
— %
(1.5)%
28.1 %

1 Included within the impact of the 2018 foreign tax credits is a $90 million tax benefit relating to the carry back of certain foreign tax credits.  Additionally, 
included in 2016 is a $116 million benefit associated with the repatriation of 2016 foreign earnings.  There was no benefit associated with the 
repatriation of foreign earnings in 2018 and 2017 due to the enactment of U.S. Tax Reform.

Our GAAP effective income tax rates for 2018, 2017 and 2016 were affected by the tax benefits related to the Special Items as 
previously discussed.

Our unrecognized tax benefits related to positions taken during the current and prior periods were $164 million and $183 million, 
as of December 31, 2018 and 2017, respectively, all of which would reduce our effective tax rate if recognized.  Within the next 
twelve months, we believe that the resolution of certain federal, foreign and state and local tax examinations is reasonably 
possible and that a change in estimate, reducing unrecognized tax benefits, may occur.  It is not possible to provide a range of 
the potential change until the examinations progress further or the related statute of limitations expire. 

In 2010, in connection with the expansion of our operations in the Asia Pacific, Middle East and Africa region, our subsidiary in 
Singapore, Mastercard Asia Pacific Pte. Ltd. (“MAPPL”), received an incentive grant from the Singapore Ministry of Finance.

See Note 19 (Income Taxes) to the consolidated financial statements included in Part II, Item 8 for further discussion.

49

Liquidity and Capital Resources

We rely on existing liquidity, cash generated from operations and access to capital to fund our global operations, credit and 
settlement exposure, capital expenditures, investments in our business and current and potential obligations.  The following 
table summarizes the cash, cash equivalents, investments and credit available to us at December 31:

Cash, cash equivalents and investments 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Unused line of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2018

2017

(in billions)
8.4 $

4.5

7.8

3.8

1 Investments include available-for-sale securities and short-term held-to-maturity securities.   At December 31, 2018 and 2017, this amount excludes 
restricted cash related to the U.S. merchant class litigation settlement of $553 million and $546 million, respectively.  This amount also excludes restricted 
security deposits held for customers of $1.1 billion at both December 31, 2018 and 2017. 

In 2017, as a result of U.S. Tax Reform, among other things, we changed our assertion regarding the indefinite reinvestment of 
foreign earnings outside the U.S. for certain of our foreign affiliates and recognized a provisional deferred tax liability of $36 
million.  In 2018, we completed our analysis of global working capital and cash needs.  It is our present intention to indefinitely 
reinvest approximately $0.9 billion of our historic undistributed accumulated earnings associated with certain foreign subsidiaries 
outside of the U.S.  See Note 19 (Income Taxes) to the consolidated financial statements included in Part II, Item 8 for further 
discussion.

Our liquidity and access to capital could be negatively impacted by global credit market conditions.  We guarantee the settlement 
of many of the transactions between our customers.  See Note 21 (Settlement and Other Risk Management) to the consolidated 
financial statements in Part II, Item 8 for a description of these guarantees.  Historically, payments under these guarantees have 
not been significant; however, historical trends may not be an indication of potential future losses.  The risk of loss on these 
guarantees is specific to individual customers, but may also be driven significantly by regional or global economic conditions, 
including, but not limited to the health of the financial institutions in a country or region.  

Our liquidity and access to capital could also be negatively impacted by the outcome of any of the legal or regulatory proceedings 
to which we are a party.  For additional discussion of these and other risks facing our business, see our risk factor in “Risk Factors 
- Legal and Regulatory Risks” in Part I, Item 1A and Note 20 (Legal and Regulatory Proceedings) to the consolidated financial 
statements included in Part II, Item 8; and Part II, Item 7 (Business Environment).

Cash Flow

The  table  below  shows  a  summary  of  the  cash  flows  from  operating,  investing  and  financing  activities  for  the  years  ended 
December 31:

2018

2017

(in millions)

2016

Cash Flow Data:
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6,223 $
(506)
(4,966)

5,664 $
(1,781)
(4,764)

4,637
(1,163)
(2,344)

Net cash provided by operating activities increased $559 million in 2018 versus 2017, primarily due to higher net income as 
adjusted for non-cash items, partially offset by deferred payments associated with U.S. Tax Reform in the prior year and the 
timing of settlement with customers.  Net cash provided by operating activities in 2017 versus 2016, increased by $1.0 billion, 
primarily due to higher net income as adjusted for non-cash items and deferred payments associated with U.S. Tax Reform.

Net cash used in investing activities decreased $1.3 billion in 2018 versus 2017, primarily due to 2017 acquisitions.  Net cash 
used in investing activities increased $618 million in 2017 versus 2016, primarily due to 2017 acquisitions and investments in 
nonmarketable equity investments, partially offset by higher net proceeds of investment securities. 

Net cash used in financing activities increased $202 million in 2018 versus 2017, primarily due to higher repurchases of our Class 
A common stock and dividends paid, partially offset by the proceeds from debt issued in the current year.  Net cash used in 
financing  activities  increased  $2.4  billion  in  2017  versus  2016,  primarily  due  to  proceeds  from  debt  issued  in  2016,  higher 
repurchases of our Class A common stock and dividends paid. 

50

 
 
The table below shows a summary of select balance sheet data at December 31:

Balance Sheet Data:
Current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2018

2017

(in millions)

16,171 $
11,593
7,778
5,418

13,797
8,793
6,968
5,497

We believe that our existing cash, cash equivalents and investment securities balances, our cash flow generating capabilities, 
our borrowing capacity and our access to capital resources are sufficient to satisfy our future operating cash needs, capital asset 
purchases, outstanding commitments and other liquidity requirements associated with our existing operations and potential 
obligations.

Debt and Credit Availability

In February 2018, we issued $500 million principal amount of notes due in 2028 and an additional $500 million principal amount 
of notes due in 2048.  Our total debt outstanding (including the current portion) was $6.3 billion and $5.4 billion at December 31, 
2018 and 2017, respectively, with the earliest maturity of $500 million of principal occurring in April 2019.

As  of  December  31,  2018,  we  have  a  commercial  paper  program  (the  “Commercial  Paper  Program”),  under  which  we  are 
authorized to issue up to $4.5 billion in outstanding notes, with maturities up to 397 days from the date of issuance.  In conjunction 
with the Commercial Paper Program, we have a committed unsecured $4.5 billion revolving credit facility (the “Credit Facility”) 
which expires in November 2023. 

Borrowings under the Commercial Paper Program and the Credit Facility are to provide liquidity for general corporate purposes, 
including providing liquidity in the event of one or more settlement failures by our customers.  In addition, we may borrow and 
repay amounts under these facilities for business continuity purposes.  We had no borrowings outstanding under the Commercial 
Paper Program or the Credit Facility at December 31, 2018 and 2017.

In March 2018, we filed a universal shelf registration statement (replacing a previously filed shelf registration statement that was 
set to expire) to provide additional access to capital, if needed. Pursuant to the shelf registration statement, we may from time 
to time offer to sell debt securities, guarantees of debt securities, preferred stock, Class A common stock, depository shares, 
purchase contracts, units or warrants in one or more offerings.

See Note 14 (Debt) to the consolidated financial statements included in Part II, Item 8 for further discussion on our debt, the 
Commercial Paper Program and the Credit Facility.

Dividends and Share Repurchases

We have historically paid quarterly dividends on our outstanding Class A common stock and Class B common stock.  Subject to 
legally available funds, we intend to continue to pay a quarterly cash dividend.  However, the declaration and payment of future 
dividends is at the sole discretion of our Board of Directors after taking into account various factors, including our financial 
condition, operating results, available cash and current and anticipated cash needs.  The following table summarizes the annual, 
per share dividends paid in the years reflected:

Years Ended December 31,

2018

2017

2016

(in millions, except per share data)

Cash dividend, per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1.00 $

Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1,044 $

0.88 $

942 $

0.76

837

On December 4, 2018, our Board of Directors declared a quarterly cash dividend of $0.33 per share paid on February 8, 2019 to 
holders of record on January 9, 2019 of our Class A common stock and Class B common stock.  The aggregate amount of this 
dividend was $340 million.

51

On February 5, 2019, our Board of Directors declared a quarterly cash dividend of $0.33 per share payable on May 9, 2019 to 
holders of record on April 9, 2019 of our Class A common stock and Class B common stock.  The aggregate amount of this dividend 
is estimated to be $339 million.

Repurchased shares of our common stock are considered treasury stock.  The timing and actual number of additional shares 
repurchased will depend on a variety of factors, including the operating needs of the business, legal requirements, price and 
economic and market conditions.  In December 2018, 2017 and 2016, our Board of Directors approved share repurchase programs 
authorizing us to repurchase up to $6.5 billion, $4 billion and $4 billion, respectively, of our Class A common stock.  The program 
approved in 2018 became effective in January 2019 after completion of the share repurchase program authorized in 2017.  The 
following table summarizes our share repurchase authorizations of our Class A common stock through December 31, 2018, under 
the plans approved in 2018, 2017 and 2016:

(in millions, except per share data)

Board authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Remaining authorization at December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Dollar-value of shares repurchased in 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Remaining authorization at December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Shares repurchased in 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Average price paid per share in 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

14,500

5,234

4,933

6,801

26.2

188.26

See Note 15 (Stockholders’ Equity) to the consolidated financial statements included in Part II, Item 8 for further discussion.

Off-Balance Sheet Arrangements 

We have no off-balance sheet debt, other than lease arrangements and other commitments as presented in the Future Obligations 
table that follows.

52

Future Obligations 

The following table summarizes our obligations as of December 31, 2018 that are expected to impact liquidity and cash flow in 
future periods.  We believe we will be able to fund these obligations through cash generated from operations and our cash 
balances.

Payments Due by Period

Total

2019

2020 - 2021

2022 - 2023

2024 and
thereafter

(in millions)

Debt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Interest on debt . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital leases . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating leases. . . . . . . . . . . . . . . . . . . . . . . . . .
Other obligations 1

Sponsorship, licensing and other 2 . . . . . . . . . . . .
Employee benefits 3 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transition Tax 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redeemable non-controlling interests 5 . . . . . . .
Total 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

6,389 $
2,072
8
676

691
273
509
73
10,691 $

500 $
166
4
72

350
72
—
—
1,164 $

650 $
323
4
151

279
49
47
73
1,576 $

801 $
288
—
126

62
46
156
—
1,479 $

4,438
1,295
—
327

—
106
306
—
6,472

1 The table does not include the $1.6 billion provision as of December 31, 2018 related to litigation as the timing of payments is not fixed and determinable.  
See Note 20 (Legal and Regulatory Proceedings) to the consolidated financial statements included in Part II, Item 8 for further discussion.  The table also 
does not include the $219 million accrual as of December 31, 2018 related to the contingent consideration attributable to acquisitions made in 2017, 
which is pending our final assessment in accordance with the terms of the purchase agreement.  This payment is expected to be completed in 2019.  
See Note 7 (Fair Value and Investment Securities) to the consolidated financial statements included in Part II, Item 8 for further discussion.

2 Amounts primarily relate to sponsorships to promote the Mastercard brand.  Future cash payments that will become due to our customers under 
agreements which provide pricing rebates on our standard fees and other incentives in exchange for transaction volumes are not included in the table 
because the amounts due are contingent on future performance.  We have accrued $4.1 billion as of December 31, 2018 related to customer and 
merchant agreements.  

3 Amounts relate to severance liabilities along with expected funding requirements for defined benefit pension and postretirement plans. 

4 Amounts relate to the U.S. tax liability on the Transition Tax on accumulated non-U.S. earnings of U.S entities.  See Note 19 (Income Taxes) to the 
consolidated financial statements included in Part II, Item 8 for further discussion.

5 Amount relates to the fixed-price put option for the Vocalink remaining shareholders to sell their ownership interest to Mastercard on the third and 
fifth anniversaries of the transaction and quarterly thereafter.  See Note 2 (Acquisitions) to the consolidated financial statements included in Part II, 
Item 8 for further discussion.

6 We have recorded a liability for unrecognized tax benefits of $164 million at December 31, 2018.  Within the next twelve months, we believe that the 
resolution of certain federal, foreign and state and local examinations are reasonably possible and that a change in estimate, reducing unrecognized tax 
benefits, may occur.  It is not possible to provide a range of the potential change until the examinations progress further or the related statute of 
limitations expire.  These amounts have been excluded from the table since the settlement period of this liability cannot be reasonably estimated.  The 
timing of these payments will ultimately depend on the progress of tax examinations with the various authorities. 

53

 
 
 
 
 
 
 
Seasonality

We do not experience meaningful seasonality.  No individual quarter in 2018, 2017 or 2016 accounted for more than 30% of net 
revenue.

Critical Accounting Estimates

The application of GAAP requires us to make estimates and assumptions about certain items and future events that directly affect 
our reported financial condition.  We have established detailed policies and control procedures to provide reasonable assurance 
that the methods used to make estimates and assumptions are well controlled and are applied consistently from period to period.  
The accounting estimates and assumptions discussed in this section are those that we consider to be the most critical to our 
financial statements.  An accounting estimate is considered critical if both (a) the nature of the estimate or assumption is material 
due to the levels of subjectivity and judgment involved, and (b) the impact within a reasonable range of outcomes of the estimate 
and  assumption  is  material  to  our  financial  condition.    Senior  management  has  discussed  the  development,  selection  and 
disclosure of these estimates with the Audit Committee of our Board of Directors.  Our significant accounting policies, including 
recent accounting pronouncements, are described in Note 1 (Summary of Significant Accounting Policies) to the consolidated 
financial statements included in Part II, Item 8. 

Revenue Recognition

Application of the various accounting principles in GAAP related to the measurement and recognition of revenue requires us to 
make  judgments  and  estimates.   Specifically,  complex  arrangements  with  nonstandard  terms  and  conditions  may  require 
significant contract interpretation to determine the appropriate accounting.  Domestic assessment revenue requires an estimate 
of our customers’ performance in order to recognize this revenue.  Rebates and incentives are recorded as a reduction to gross 
revenue based on these estimates.  We consider various factors in estimating customer performance, including a review of 
specific transactions, historical experience with that customer and market and economic conditions.  Differences between actual 
results  and  our  estimates  are  adjusted  in  the  period  the  customer  reports  actual  performance.    If  our  customers’  actual 
performance is not consistent with our estimates of their performance, net revenue may be materially different.

Loss Contingencies

We are currently involved in various claims and legal proceedings.  We regularly review the status of each significant matter and 
assess its potential financial exposure.  If the potential loss from any claim or legal proceeding is considered probable and the 
amount can be reasonably estimated, we accrue a liability for the estimated loss.  Significant judgment is required in both the 
determination of probability and whether an exposure is reasonably estimable.  Our judgments are subjective based on the 
status of the legal or regulatory proceedings, the merits of our defenses and consultation with in-house and outside legal counsel.  
Because of uncertainties related to these matters, accruals are based only on the best information available at the time.  As 
additional information becomes available, we reassess the potential liability related to pending claims and litigation and may 
revise our estimates.  Due to the inherent uncertainties of the legal and regulatory process in the multiple jurisdictions in which 
we operate, our judgments may be materially different than the actual outcomes.  See Note 20 (Legal and Regulatory Proceedings)
to the consolidated financial statements included in Part II, Item 8 for further discussion.

Income Taxes

In calculating our effective income tax rate, we need to make estimates regarding the timing and amount of taxable and deductible 
items which will adjust the pretax income earned in various tax jurisdictions.  Through our interpretation of local tax regulations, 
adjustments to pretax income for income earned in various tax jurisdictions are reflected within various tax filings.  Although we 
believe that our estimates and judgments discussed herein are reasonable, actual results may be materially different than the 
estimated amounts.

We record a valuation allowance to reduce our deferred tax assets to the amount that is more likely than not to be realized.  
Significant judgment is required in determining the valuation allowance.  We consider projected future taxable income and 
ongoing tax planning strategies in assessing the need for the valuation allowance.  If it is determined that we are able to realize 
deferred tax assets in excess of the net carrying value or to the extent we are unable to realize a deferred tax asset, we would 
adjust the valuation allowance in the period in which such a determination is made, with a corresponding increase or decrease 
to earnings.

We record tax liabilities for uncertain tax positions taken, or expected to be taken, which may not be sustained or may only be 
partially sustained, upon examination by the relevant taxing authorities.  We consider all relevant facts and current authorities 
in the tax law in assessing whether any benefit resulting from an uncertain tax position is more likely than not to be sustained 

54

and, if so, how current law impacts the amount reflected within these financial statements.  If upon examination, we realize a 
tax benefit which is not fully sustained or is more favorably sustained, this would decrease or increase earnings in the period.  In 
certain situations, we will have offsetting tax credits or taxes in other jurisdictions.

Deferred taxes are established on the estimated foreign exchange gains or losses for foreign earnings that are not considered 
permanently  reinvested,  which  will  be  recognized  through  cumulative  translation  adjustments  as  incurred.    Ultimately,  the 
working capital requirements of foreign affiliates will determine the amount of cash to be remitted from respective jurisdictions.

Valuation of Assets

The valuation of assets acquired in a business combination and asset impairment reviews require the use of significant estimates 
and assumptions.  The acquisition method of accounting for business combinations requires us to estimate the fair value of assets 
acquired, liabilities assumed and any non-controlling interest in the acquiree to properly allocate purchase price consideration.  
Impairment testing for assets, other than goodwill and indefinite-lived intangible assets, requires the allocation of cash flows to 
those assets or group of assets and if required, an estimate of fair value for the assets or group of assets.

We evaluate goodwill and indefinite-lived intangible assets for impairment on an annual basis or sooner if indicators of impairment 
exist.  Goodwill is tested for impairment at the reporting unit level utilizing a quantitative assessment.  We use market capitalization 
for estimating the fair value of our reporting unit.  If the fair value exceeds the carrying value, goodwill is not impaired.  If the 
carrying value exceeds the fair value, then goodwill is impaired and the excess of the reporting unit’s carrying value over the fair 
value is recognized as an impairment charge. 

The impairment test for indefinite-lived intangible assets consists of a qualitative assessment to evaluate all relevant events and 
circumstances that could affect the significant inputs used to determine the fair value of indefinite-lived intangible assets.  In 
performing  these  qualitative  assessments,  we  consider  relevant  events  and  conditions,  including  but  not  limited  to, 
macroeconomic trends, industry and market conditions, overall financial performance, cost factors, company-specific events, 
and legal and regulatory factors.  If the qualitative assessments indicate that it is more likely than not that the fair value of the 
indefinite-lived intangible assets is less than their carrying amounts, we must perform a quantitative impairment test.

Our estimates in the valuation of these assets are based upon assumptions believed to be reasonable, but which are inherently 
uncertain  and  unpredictable.    These  valuations  require  the  use  of  management’s  assumptions,  which  would  not  reflect 
unanticipated events and circumstances that may occur. 

55

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET 
RISK

Market risk is the potential for economic losses to be incurred on market risk sensitive instruments arising from adverse changes 
in market factors such as interest rates and foreign currency exchange rates.  Our exposure to market risk from changes in interest 
rates and foreign exchange rates is limited.  Management establishes and oversees the implementation of policies governing our 
funding, investments and use of derivative financial instruments.  We monitor risk exposures on an ongoing basis.  The effect of 
a hypothetical 10% adverse change in foreign exchange rates could result in a fair value loss of approximately $113 million on 
our foreign currency derivative contracts outstanding at December 31, 2018 related to the hedging program.  In addition, a 100 
basis point adverse change in interest rates would not have a material impact on our investments at December 31, 2018 and 
2017. 

Foreign Exchange Risk

Our settlement activities are subject to foreign exchange risk resulting from foreign exchange rate fluctuations.  This risk is typically 
limited to the one business day between setting the foreign exchange rates and clearing the financial transactions.  We enter 
into foreign currency contracts to manage risk associated with anticipated receipts and disbursements which are either transacted 
in a non-functional currency or valued based on a currency other than the functional currencies of the entity.  

We  may  also  enter  into  foreign  currency  derivative  contracts  to  offset  possible  changes  in  value  due  to  foreign  exchange 
fluctuations of earnings, assets and liabilities denominated in currencies other than the functional currency of the entity.  The 
objective  of  these  activities  is  to  reduce  our  exposure  to  transaction  gains  and  losses  resulting  from  fluctuations  of  foreign 
currencies against our functional and reporting currencies, principally the U.S. dollar and euro.  

Foreign currency exposures are managed together through our foreign exchange risk management activities, which are discussed 
further in Note 22 (Foreign Exchange Risk Management) to the consolidated financial statements included in Part II, Item 8.  The 
terms of the forward contracts are generally less than 18 months.

As of December 31, 2018, the majority of derivative contracts to hedge foreign currency fluctuations had been entered into with 
our customers.  Our derivative contracts are summarized below: 

December 31, 2018

December 31, 2017

Notional

Estimated Fair
Value

Notional

Estimated Fair
Value

Commitments to purchase foreign currency . . . . . . . . . . . . $
Commitments to sell foreign currency . . . . . . . . . . . . . . . . .
Options to sell foreign currency . . . . . . . . . . . . . . . . . . . . . .

34 $

1,066
25

(in millions)
(1) $
26
4

27 $

968
27

—
(26)
2

We also use foreign currency denominated debt to hedge a portion of our net investment in foreign operations against adverse 
movements in exchange rates, with changes in the translated value of the debt recorded within currency translation adjustment 
in accumulated other comprehensive income (loss).  We have designated our euro-denominated debt as a net investment hedge 
for a portion of our net investment in European foreign operations.  Our euro-denominated debt is vulnerable to changes in the 
euro to U.S. dollar exchange rates.  The principal amounts of our euro-denominated debt as well as the effective interest rates 
and scheduled annual maturities of the principal is included in Note 14 (Debt) to the consolidated financial statements included 
in Part II, Item 8.  

56

Interest Rate Risk

Our interest rate sensitive assets are our investments in fixed income securities, which we generally hold as available-for-sale 
investments.  Our policy is to invest in high quality securities, while providing adequate liquidity and maintaining diversification 
to avoid significant exposure.  The fair value and maturity distribution of our available-for-sale investments for fixed income 
securities as of December 31 was as follows: 

Financial Instrument

Summary Terms

Maturity

Fair Market
Value at
December 31,
2018

2019

2020

2021

2022

2023

(in millions)

2024
and
there-
after

Municipal securities . . . . . . . . . . . . . . .

Fixed / Variable Interest

$

15

$

Government and agency securities . . .

Fixed / Variable Interest

Corporate securities . . . . . . . . . . . . . . .

Fixed / Variable Interest

Asset-backed securities . . . . . . . . . . . . .

Fixed / Variable Interest

157

1,043

217

13

84

271

8

$

2

28

381

77

45

316

93

—

71

33

$ — $ — $ — $ —

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,432

$ 376

$ 488

$ 454

$ 104

$

—

3

6

9

$

—

1

—

1

Financial Instrument

Summary Terms

Maturity

Fair Market
Value at
December 31,
2017

2018

2019

2020

2021

2022

(in millions)

2023
and
there-
after

Municipal securities . . . . . . . . . . . . . . .

Fixed / Variable Interest

$

17

$

Government and agency securities . . .

Fixed / Variable Interest

Corporate securities . . . . . . . . . . . . . . .

Fixed / Variable Interest

Asset-backed securities . . . . . . . . . . . . .

Fixed / Variable Interest

185

876

70

12

87

212

3

$

5

59

277

24

16

287

35

23

76

8

$ — $ — $ — $ —

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,148

$ 314

$ 365

$ 338

$ 107

$

—

23

—

23

$

—

1

—

1

We also have time deposits that are classified as held-to-maturity securities.  At December 31, 2018 and 2017, the cost which 
approximates fair value, of our short-term held-to-maturity securities was $264 million and $700 million, respectively.

At December 31, 2018, we have U.S. dollar-denominated and euro-denominated debt, which is subject to interest rate risk.  The 
principal amounts of this debt as well as the effective interest rates and scheduled annual maturities of the principal is included 
in Note 14 (Debt) to the consolidated financial statements included in Part II, Item 8.  See “Future Obligations” for estimated 
interest payments due by period relating to the U.S. dollar-denominated and euro-denominated debt.  

At December 31, 2018, we have the Commercial Paper Program and the Credit Facility which provide liquidity for general corporate 
purposes, including providing liquidity in the event of one or more settlement failures by our customers.  Borrowing rates under 
the Commercial Paper Program are based on market conditions.  Borrowing rates under the Credit Facility are variable rates, 
which  are applied  to  the borrowing  based  on  terms and  conditions  set forth  in  the agreement.   See Note 14 (Debt) to  the 
consolidated financial statements in Part II, Item 8 for additional information on the Credit Facility and the Commercial Paper 
Program.  We had no borrowings under the Commercial Paper Program or the Credit Facility at December 31, 2018 and 2017.

57

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

MASTERCARD INCORPORATED

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Mastercard Incorporated

  As of December 31, 2018 and 2017 and for the years ended December 31, 2018, 2017 and 2016

Management’s Report on Internal Control over Financial Reporting . . . . . . . . . . . . . .

Report of Independent Registered Public Accounting Firm. . . . . . . . . . . . . . . . . . . . . .

Consolidated Balance Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statement of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statement of Comprehensive Income . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statement of Changes in Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statement of Cash Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

59

60

61

62

63

64

65

66

58

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The management of Mastercard Incorporated (“Mastercard”) is responsible for establishing and maintaining adequate internal 
control over financial reporting.  Internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external reporting purposes in 
accordance with accounting principles generally accepted in the United States of America.  Because of its inherent limitations, 
internal control over financial reporting may not prevent or detect misstatements.  As required by Section 404 of the Sarbanes-
Oxley Act of 2002, management has assessed the effectiveness of Mastercard’s internal control over financial reporting as of 
December 31, 2018.  In making its assessment, management has utilized the criteria set forth in Internal Control - Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Management 
has  concluded  that,  based  on  its  assessment,  Mastercard’s  internal  control  over  financial  reporting  was  effective  as  of 
December 31, 2018.  The effectiveness of Mastercard’s internal control over financial reporting as of December 31, 2018 has 
been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which 
appears on the next page.

59

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders
of Mastercard Incorporated:

Opinions on the Financial Statements and Internal Control over Financial Reporting

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Mastercard  Incorporated  and  its  subsidiaries  (the  “Company”)  as  of 
December 31, 2018 and 2017 and the related consolidated statements of operations, comprehensive income, changes in equity and cash flows 
for each of the three years in the period ended December 31, 2018, including the related notes (collectively referred to as the “consolidated 
financial statements”).  We also have audited the Company’s internal control over financial reporting as of December 31, 2018, based on criteria 
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the 
Company as of December 31, 2018 and 2017, and the results of its operations and its cash flows for each of the three years in the period ended 
December 31, 2018 in conformity with accounting principles generally accepted in the United States of America.  Also in our opinion, the 
Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2018, based on criteria 
established in Internal Control - Integrated Framework (2013) issued by the COSO.

Basis for Opinions

The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial 
reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Report on Internal Control over Financial Reporting.  Our responsibility is to express opinions on the Company’s consolidated financial statements 
and on the Company’s internal control over financial reporting based on our audits.  We are a public accounting firm registered with the Public 
Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance 
with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB.  Those standards require that we plan and perform the audits to 
obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or 
fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our  audits  of  the  consolidated  financial  statements  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks.  Such procedures 
included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements.  Our audits also 
included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation 
of the consolidated financial statements.  Our audit of internal control over financial reporting included obtaining an understanding of internal 
control  over  financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  and  testing  and  evaluating  the  design  and  operating 
effectiveness of internal control based on the assessed risk.  Our audits also included performing such other procedures as we considered 
necessary in the circumstances.  We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  A 
company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, 
in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance 
that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and 
directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, 
or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PricewaterhouseCoopers LLP

New York, New York
February 13, 2019 

We have served as the Company’s auditor since 1989.

60

MASTERCARD INCORPORATED

CONSOLIDATED BALANCE SHEET

December 31,

2018

2017

(in millions, except per share data)

ASSETS

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Restricted cash for litigation settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlement due from customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted security deposits held for customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Current Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, plant and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill
Other intangible assets, net
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

6,682
553
1,696
2,276
2,452
1,080
1,432
16,171
921
570
2,904
991
3,303

Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

24,860

$

LIABILITIES, REDEEMABLE NON-CONTROLLING INTERESTS AND EQUITY

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Settlement due to customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted security deposits held for customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued litigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Current Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commitments and Contingencies

Redeemable Non-controlling Interests

Stockholders’ Equity
Class A common stock, $0.0001 par value; authorized 3,000 shares, 1,387 and 1,382 shares issued and
1,019 and 1,040 outstanding, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B common stock, $0.0001 par value; authorized 1,200 shares, 12 and 14 issued and outstanding,
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in-capital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class A treasury stock, at cost, 368 and 342 shares, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Stockholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-controlling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

537
2,189
1,080
1,591
4,747
500
949
11,593
5,834
67
1,877
19,371

71

—

—

4,580
(25,750)
27,283
(718)
5,395
23
5,418

5,933
546
1,849
1,969
1,375
1,085
1,040
13,797
829
250
3,035
1,120
2,298

21,329

933
1,343
1,085
709
3,931
—
792
8,793
5,424
106
1,438
15,761

71

—

—

4,365
(20,764)
22,364
(497)
5,468
29
5,497

Total Liabilities, Redeemable Non-controlling Interests and Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

24,860

$

21,329

The accompanying notes are an integral part of these consolidated financial statements.

61

 
MASTERCARD INCORPORATED

CONSOLIDATED STATEMENT OF OPERATIONS

Net Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating Expenses
General and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advertising and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for litigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Income (Expense)
Investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other income (expense), net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total other income (expense) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Basic Earnings per Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Basic weighted-average shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted Earnings per Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Diluted weighted-average shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

For the Years Ended December 31,

2018

2017

2016

(in millions, except per share data)

14,950

$

12,497

$

10,776

5,174
907
459
1,128
7,668
7,282

122
(186)
(14)
(78)
7,204
1,345
5,859

5.63
1,041
5.60
1,047

$

$

$

4,653
771
436
15
5,875
6,622

56
(154)
(2)
(100)
6,522
2,607
3,915

3.67
1,067
3.65
1,072

$

$

$

3,827
698
373
117
5,015
5,761

43
(95)
(63)
(115)
5,646
1,587
4,059

3.70
1,098
3.69
1,101

The accompanying notes are an integral part of these consolidated financial statements.

62

 
 
 
 
MASTERCARD INCORPORATED

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Other comprehensive income (loss):

Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments, net of income tax effect. . . . . . . . . . . .

Translation adjustments on net investment hedge . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Translation adjustments on net investment hedge, net of income tax effect . . . .

Defined benefit pension and other postretirement plans . . . . . . . . . . . . . . . . . . . .
Income tax effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defined benefit pension and other postretirement plans, net of income tax
effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investment securities available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment securities available-for-sale, net of income tax effect . . . . . . . . . . . . .

For the Years Ended December 31,

2018

2017

(in millions)

2016

5,859

$

3,915

$

4,059

(319)
40
(279)

96
(21)
75

(18)
3

(15)

(3)
1
(2)

565
2
567

(236)
83
(153)

15
(1)

14

(3)
2
(1)

(275)
(11)
(286)

60
(22)
38

(2)
—

(2)

3
(1)
2

Other comprehensive income (loss), net of income tax effect . . . . . . . . . . . . . . . . . . .
Comprehensive Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(221)
5,638

$

427
4,342

$

(248)
3,811

The accompanying notes are an integral part of these consolidated financial statements.

63

 
 
 
 
MASTERCARD INCORPORATED
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Stockholders’ Equity

Common Stock

Class A

Class B

Additional
Paid-In
Capital

Class A
Treasury
Stock

Retained
Earnings 

Accumulated
Other
Comprehensive
Income (Loss)

Non-
Controlling
Interests

Total
Equity

(in millions, except per share data)

Balance at December 31, 2015 . . . . $ — $ — $

4,004

$ (13,522) $

16,222

$

(676) $

Net income . . . . . . . . . . . . . . . . . .
Activity related to non-
controlling interests . . . . . . . . . . .
Other comprehensive income
(loss), net of tax . . . . . . . . . . . . . .
Cash dividends declared on 
Class A and Class B common 
stock, $0.79 per share . . . . . . . . .
Purchases of treasury stock. . . . .
Share-based payments. . . . . . . . .
Conversion of Class B to Class A
common stock . . . . . . . . . . . . . . .
Balance at December 31, 2016 . . . .

Net income . . . . . . . . . . . . . . . . . .
Activity related to non-
controlling interests . . . . . . . . . . .
Other comprehensive income
(loss), net of tax . . . . . . . . . . . . . .
Cash dividends declared on
Class A and Class B common
stock, $0.91 per share . . . . . . . . .
Purchases of treasury stock. . . . .
Share-based payments. . . . . . . . .
Conversion of Class B to Class A
common stock . . . . . . . . . . . . . . .
Balance at December 31, 2017 . . . .

Adoption of revenue standard . .
Adoption of intra-entity asset
transfers standard . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . .
Activity related to non-
controlling interests . . . . . . . . . . .
Other comprehensive income
(loss), net of tax . . . . . . . . . . . . . .
Cash dividends declared on
Class A and Class B common
stock, $1.08 per share . . . . . . . . .
Purchases of treasury stock. . . . .
Share-based payments. . . . . . . . .
Conversion of Class B to Class A
common stock . . . . . . . . . . . . . . .

—

—

—

—

—
—

—

—

—

—

—

—

—
—

—

—

—

—

—

—

—

—

—
—

—

—

—

—

—

—
—

—

—

—

—

—

—

—
—

—

—

—

—

—

—

—

—

—
—

—

—

—

—

—

—
179

—

—

—

—

—

(3,503)
4

—

4,183

(17,021)

—

—

—

—

—
182

—

—

—

—

—

(3,747)
4

—

4,059

—

—

(863)

—
—

—

19,418

3,915

—

—

(969)

—
—

—

—

—

(248)

—

—
—

—

(924)

—

—

427

—

—
—

—

4,365

(20,764)

22,364

(497)

—

—

—

—

—

—

—
215

—

—

—

—

—

—

—

(4,991)
5

—

366

(183)

5,859

—

—

(1,123)

—
—

—

—

—

—

—

(221)

—

—
—

—

Balance at December 31, 2018 . . . . $ — $ — $

4,580

$ (25,750) $

27,283

$

(718) $

The accompanying notes are an integral part of these consolidated financial statements.

34

—

(6)

—

—

—
—

—

28

—

1

—

—

—
—

—

29

—

—

—

(6)

—

—

—
—

—

23

$

6,062

4,059

(6)

(248)

(863)

(3,503)
183

—

5,684

3,915

1

427

(969)

(3,747)
186

—

5,497

366

(183)

5,859

(6)

(221)

(1,123)

(4,991)
220

—

$

5,418

64

 
 
 
 
MASTERCARD INCORPORATED

CONSOLIDATED STATEMENT OF CASH FLOWS

Operating Activities
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Adjustments to reconcile net income to net cash provided by operating activities:

Amortization of customer and merchant incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax benefit for share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Venezuela charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changes in operating assets and liabilities:

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlement due from customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued litigation and legal settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted security deposits held for customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlement due to customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net change in other assets and liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investing Activities

Purchases of investment securities available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of investments held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from sales of investment securities available-for-sale . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from maturities of investment securities available-for-sale . . . . . . . . . . . . . . . . . . .
Proceeds from maturities of investments held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisition of businesses, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment in nonmarketable equity investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financing Activities

Purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payment of debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax benefit for share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax withholdings related to share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash proceeds from exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effect of exchange rate changes on cash, cash equivalents, restricted cash and restricted cash 
equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net increase (decrease) in cash, cash equivalents, restricted cash and restricted cash
equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash, cash equivalents, restricted cash and restricted cash equivalents - beginning of period . . .
Cash, cash equivalents, restricted cash and restricted cash equivalents - end of period. . . . . . . . . $

For the Years Ended December 31,
2016
2017
2018

(in millions)

5,859

$

3,915

$

4,059

1,235
459
196
—
(244)
—
31

(317)
(120)
(1,078)
(1,769)
869
(6)
101
849
439
(20)
(261)
6,223

(1,300)
(509)
604
379
929
(330)
(174)
—
(91)
(14)
(506)

(4,933)
991
—
(1,044)
—
(80)
104
(4)
(4,966)

1,001
437
176
—
86
167
59

(445)
(8)
(281)
(1,402)
(12)
94
290
394
589
577
27
5,664

(714)
(1,145)
304
500
1,020
(300)
(123)
(1,175)
(147)
(1)
(1,781)

(3,762)
—
(64)
(942)
—
(47)
57
(6)
(4,764)

(6)

200

745

7,592
8,337

$

(681)

8,273
7,592

$

860
373
149
(48)
(20)
—
29

(338)
(1)
(10)
(1,073)
17
96
145
66
520
—
(187)
4,637

(957)
(867)
277
339
456
(215)
(167)
—
(31)
2
(1,163)

(3,511)
1,972
—
(837)
48
(51)
37
(2)
(2,344)

(50)

1,080

7,193
8,273

The accompanying notes are an integral part of these consolidated financial statements.

65

 
 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Summary of Significant Accounting Policies

Organization

Mastercard  Incorporated  and  its  consolidated  subsidiaries,  including  Mastercard  International  Incorporated  (“Mastercard 
International” and together with Mastercard Incorporated, “Mastercard” or the “Company”), is a technology company in the 
global payments industry that connects consumers, financial institutions, merchants, governments, digital partners, businesses 
and other organizations worldwide, enabling them to use electronic forms of payment instead of cash and checks.  The Company 
makes payments easier and more efficient by creating a wide range of payment solutions and services through a family of well-
known brands, including Mastercard®, Maestro® and Cirrus®.  The Company is a multi-rail network. Through its core global 
payments  processing  network,  Mastercard  facilitates  the  switching  (authorization,  clearing  and  settlement)  of  payment 
transactions, and delivers related products and services.  With additional payment capabilities that include real-time account 
based payments (including automated clearing house (“ACH”) transactions), Mastercard offers customers one partner to turn to 
for their payment needs for both domestic and cross-border transactions across multiple payment flows.  The Company also 
provides value-added offerings such as safety and security products, information and analytics services, consulting, loyalty and 
reward programs and issuer and acquirer processing.  The Company’s payment solutions are designed to ensure safety and 
security for the global payments system. 

A typical transaction on the Company’s core network involves four participants in addition to the Company:  account holder (a 
consumer who holds a card or uses another device enabled for payment), issuer (the account holder’s financial institution), 
merchant and acquirer (the merchant’s financial institution).  The Company does not issue cards, extend credit, determine or 
receive revenue from interest rates or other fees charged to account holders by issuers, or establish the rates charged by acquirers 
in connection with merchants’ acceptance of the Company’s branded products.  In most cases, account holder relationships 
belong to, and are managed by, the Company’s financial institution customers.

Significant Accounting Policies

Consolidation  and  basis  of  presentation  -  The  consolidated  financial  statements  include  the  accounts  of  Mastercard  and  its 
majority-owned and controlled entities, including any variable interest entities (“VIEs”) for which the Company is the primary 
beneficiary.  Investments in VIEs for which the Company is not considered the primary beneficiary are not consolidated and are 
accounted for as equity method or cost method investments and recorded in other assets on the consolidated balance sheet.  
At December 31, 2018 and 2017, there were no significant VIEs which required consolidation and the investments were not 
considered material to the consolidated financial statements.  Intercompany transactions and balances have been eliminated in 
consolidation.  Certain prior period amounts have been reclassified to conform to the 2018 presentation.  For 2017 and 2016, 
$127 million and $113 million, respectively, of expenses were reclassified from advertising and marketing expenses to general 
and administrative expenses.  The reclassification had no impact on total operating expenses, operating income or net income.  
The Company follows accounting principles generally accepted in the United States of America (“GAAP”).

Prior to December 31, 2017, the Company included the financial results from its Venezuela subsidiaries in the consolidated 
financial statements using the consolidation method of accounting.  In 2017, due to foreign exchange regulations restricting 
access to U.S. dollars in Venezuela, an other-than-temporary lack of exchangeability between the Venezuelan bolivar and U.S. 
dollar impacted the Company’s ability to manage risk, process cross-border transactions and satisfy U.S. dollar denominated 
liabilities related to operations in Venezuela.  As a result of these factors, Mastercard concluded that effective December 31, 
2017, it did not meet the accounting criteria for consolidation of these Venezuelan subsidiaries, and therefore would transition 
to the cost method of accounting as of December 31, 2017.  This accounting change resulted in a pre-tax charge of $167 million
($108 million after tax or $0.10 per diluted share) that was recorded in general and administrative expenses on the consolidated 
statement of operations for the year ended December 31, 2017.

Non-controlling interests represent the equity interest not owned by the Company and are recorded for consolidated entities in 
which the Company owns less than 100% of the interests.  Changes in a parent’s ownership interest while the parent retains its 
controlling  interest  are  accounted  for  as  equity  transactions,  and  upon  loss  of  control,  retained  ownership  interests  are 
remeasured at fair value, with any gain or loss recognized in earnings.  For 2018, 2017 and 2016, losses from non-controlling 
interests were de minimis and, as a result, amounts are included on the consolidated statement of operations within other income 
(expense). 

The Company accounts for investments in common stock or in-substance common stock under the equity method of accounting 
when it has the ability to exercise significant influence over the investee, generally when it holds between 20% and 50% ownership 
66

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

in the entity.  In addition, investments in flow-through entities such as limited partnerships and limited liability companies are 
also accounted for under the equity method when the Company has the ability to exercise significant influence over the investee, 
generally when the investment ownership percentage is equal to or greater than 5% of the outstanding ownership interest.  The 
excess of the cost over the underlying net equity of investments accounted for under the equity method is allocated to identifiable 
tangible and intangible assets and liabilities based on fair values at the date of acquisition.  The amortization of the excess of the 
cost over the underlying net equity of investments and Mastercard’s share of net earnings or losses of entities accounted for 
under the equity method of accounting is included in other income (expense) on the consolidated statement of operations.  

The Company accounts for investments in common stock or in-substance common stock under the cost method of accounting 
when it does not exercise significant influence, generally when it holds less than 20% ownership in the entity or when the interest 
in a limited partnership or limited liability company is less than 5% and the Company has no significant influence over the operation 
of the investee.  Investments in companies that Mastercard does not control, but that are not in the form of common stock or 
in-substance common stock, are also accounted for under the cost method of accounting.  These investments for which there is 
no readily determinable fair value and the cost method of accounting is used are adjusted for changes resulting from observable 
price changes in orderly transactions for identical or similar investments of the same issuer.  

Investments for which the equity method or cost method of accounting is used are classified as nonmarketable equity investments 
and recorded in other assets on the consolidated balance sheet.

Use of estimates - The preparation of financial statements in conformity with GAAP requires management to make estimates 
and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at 
the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods.  Future 
events and their effects cannot be predicted with certainty; accordingly, accounting estimates require the exercise of judgment.  
The accounting estimates used in the preparation of the Company’s consolidated financial statements may change as new events 
occur, as more experience is acquired, as additional information is obtained and as the Company’s operating environment changes.  
Actual results may differ from these estimates.

Revenue recognition - Revenue is recognized to depict the transfer of promised goods or services to customers in an amount that 
reflects the consideration to which the Company expects to be entitled to in exchange for those goods or services.  Revenue is 
generated by charging fees to issuers, acquirers and other stakeholders for providing switching services, as well as by assessing 
customers based primarily on the dollar volume of activity, or gross dollar volume, on the cards and other devices that carry the 
Company’s brands.  Revenue is generally derived from transactional information accumulated by Mastercard’s systems or reported 
by customers.

Volume-based revenue (domestic assessments and cross-border volume fees) is recorded as revenue in the period it is earned, 
which is when the related volume is generated on the cards.  Certain volume-based revenue is based upon information reported 
by customers.  Transaction-based revenue is primarily based on the number and type of transactions and is recognized as revenue 
in the same period in which the related transactions occur.  Other payment-related products and services are recognized as 
revenue in the period in which the related services are performed or transactions occur.

Mastercard has business agreements with certain customers that provide for rebates or other support when the customers meet 
certain volume hurdles as well as other support incentives such as marketing, which are tied to performance.  Rebates and 
incentives are recorded as a reduction of revenue primarily when volume- and transaction-based revenues are recognized over 
the contractual term.  Rebates and incentives are calculated based upon estimated performance and the terms of the related 
business agreements.  In addition, Mastercard may make payments to a customer directly related to entering into an agreement, 
which are generally capitalized and amortized over the life of the agreement on a straight-line basis.  

Contract assets include unbilled consideration typically resulting from executed consulting, data analytic and research services 
performed for customers in connection with Mastercard’s payment network service arrangements.  Collection for these services 
typically occurs over the contractual term.  Contract assets are included in prepaid expenses and other current assets and other 
assets on the consolidated balance sheet.  

The Company defers the recognition of revenue when consideration has been received prior to the satisfaction of performance 
obligations.  As these performance obligations are satisfied, revenue is subsequently recognized.  Deferred revenue is primarily 
derived from consulting, data analytic and research services.  Deferred revenue is included in other current liabilities and other 
liabilities on the consolidated balance sheet.

Business combinations - The Company accounts for business combinations under the acquisition method of accounting.  The 
Company measures the tangible and intangible identifiable assets acquired, liabilities assumed and any non-controlling interest 

67

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

in the acquiree, at their fair values at the acquisition date.  Acquisition-related costs are expensed as incurred and are included 
in  general  and  administrative  expenses.    Any  excess  of  purchase  price  over  the  fair  value  of  net  assets  acquired,  including 
identifiable intangible assets, is recorded as goodwill.

Goodwill  and  other  intangible  assets  -  Indefinite-lived  intangible  assets  consist  of  goodwill,  which  represents  the  synergies 
expected to arise after the acquisition date and the assembled workforce, and customer relationships.  Finite-lived intangible 
assets  consist  of  capitalized  software  costs,  trademarks,  tradenames,  customer  relationships  and  other  intangible  assets.  
Intangible assets with finite useful lives are amortized over their estimated useful lives, on a straight-line basis, which range from 
one to twenty years.  Capitalized software includes internal and external costs incurred directly related to the design, development 
and testing phases of each capitalized software project.

Impairment of assets - Goodwill and indefinite-lived intangible assets are not amortized but are tested annually for impairment 
in the fourth quarter, or sooner when circumstances indicate an impairment may exist.  The impairment evaluation for goodwill 
utilizes a quantitative assessment.  If the fair value of a reporting unit exceeds the carrying value, goodwill is not impaired.  If the 
fair value of the reporting unit is less than its carrying value, then goodwill is impaired and the excess of the reporting unit’s 
carrying value over the fair value is recognized as an impairment charge.  

The impairment test for indefinite-lived intangible assets consists of a qualitative assessment to evaluate relevant events and 
circumstances that could affect the significant inputs used to determine the fair value of indefinite-lived intangible assets.  If the 
qualitative  assessment  indicates  that  it  is  more  likely  than  not  that  indefinite-lived  intangible  assets  are  impaired,  then  a 
quantitative assessment is required.  

Long-lived  assets,  other  than  goodwill  and  indefinite-lived  intangible  assets,  are  tested  for  impairment  whenever  events  or 
circumstances indicate that their carrying amount may not be recoverable.  If the carrying value of the asset cannot be recovered 
from estimated future cash flows, undiscounted and without interest, the fair value of the asset is calculated using the present 
value of estimated net future cash flows.  If the carrying amount of the asset exceeds its fair value, an impairment is recorded.

Impairment charges, if any, are recorded in general and administrative expenses on the consolidated statement of operations.

Litigation - The Company is a party to certain legal and regulatory proceedings with respect to a variety of matters.  The Company 
evaluates the likelihood of an unfavorable outcome of all legal or regulatory proceedings to which it is a party and accrues a loss 
contingency when the loss is probable and reasonably estimable.  These judgments are subjective based on the status of the 
legal or regulatory proceedings, the merits of its defenses and consultation with in-house and external legal counsel.  Legal costs 
are expensed as incurred and recorded in general and administrative expenses on the consolidated statement of operations.

Settlement and other risk management - Mastercard’s rules guarantee the settlement of many of the transactions between its 
customers.  Settlement exposure is the outstanding settlement risk to customers under Mastercard’s rules due to the difference 
in timing between the payment transaction date and subsequent settlement.  While the term and amount of the guarantee are 
unlimited, the duration of settlement exposure is short term and typically limited to a few days.

The Company also enters into agreements in the ordinary course of business under which the Company agrees to indemnify 
third  parties  against  damages,  losses  and  expenses  incurred  in  connection  with  legal  and  other  proceedings  arising  from 
relationships or transactions with the Company.  As the extent of the Company’s obligations under these agreements depends 
entirely  upon  the  occurrence  of  future  events,  the  Company’s  potential  future  liability  under  these  agreements  is  not 
determinable.  

The Company accounts for each of its guarantees by recording the guarantee at its fair value at the inception or modification 
date through earnings.

Income taxes - The Company follows an asset and liability based approach in accounting for income taxes as required under GAAP.  
Deferred income tax assets and liabilities are recorded to reflect the tax consequences on future years of temporary differences 
between the financial statement carrying amounts and income tax bases of assets and liabilities.  Deferred income taxes are 
displayed separately as noncurrent assets and liabilities on the consolidated balance sheet.  Valuation allowances are provided 
against assets which are not more likely than not to be realized.  The Company recognizes all material tax positions, including 
uncertain tax positions in which it is more likely than not that the position will be sustained based on its technical merits and if 
challenged by the relevant taxing authorities.  At each balance sheet date, unresolved uncertain tax positions are reassessed to 
determine whether subsequent developments require a change in the amount of recognized tax benefit.  The allowance for 
uncertain tax positions is recorded in other current and noncurrent liabilities on the consolidated balance sheet.  The Company 

68

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

records interest expense related to income tax matters as interest expense on the consolidated statement of operations.  The 
Company includes penalties related to income tax matters in the income tax provision.

The Company will recognize earnings of foreign affiliates that are determined to be global intangible low taxed income (“GILTI”) 
in the period it arises and it will not recognize deferred taxes for basis differences that may reverse as GILTI in future years.

Cash and cash equivalents - Cash and cash equivalents include certain investments with daily liquidity and with a maturity of 
three months or less from the date of purchase.  Cash equivalents are recorded at cost, which approximates fair value.

Restricted cash - The Company classifies cash and cash equivalents as restricted when it is unavailable for withdrawal or use in 
its general operations.  The Company has the following types of restricted cash and restricted cash equivalents:

•  Restricted cash for litigation settlement - The Company has restricted cash for litigation within a qualified settlement 
fund related to a preliminary settlement agreement for the U.S. merchant class litigation.  The funds continue to be 
restricted for payments until the litigation matter is resolved.

•  Restricted security deposits held for customers - The Company requires collateral from certain customers for settlement 
of  their  transactions.    The  majority  of  collateral  for  settlement  is  in  the  form  of  standby  letters  of  credit  and  bank 
guarantees which are not recorded on the consolidated balance sheet.  Additionally, the Company holds cash deposits 
and certificates of deposit from certain customers as collateral for settlement of their transactions, which are recorded 
as assets on the consolidated balance sheet.  These assets are fully offset by corresponding liabilities included on the 
consolidated balance  sheet.  These security deposits  are typically  held for the duration  of the  agreement with the 
customers.

•  Other restricted cash balances - The Company has other restricted cash balances which include contractually restricted 
deposits, as well as cash balances that are restricted based on the Company’s intention with regard to usage.  These 
funds are classified on the consolidated balance sheet within prepaid expenses and other current assets and other 
assets.

Fair value - The Company measures certain financial assets and liabilities at fair value on a recurring basis by estimating the price 
that would be received upon the sale of an asset or paid to transfer a liability in an orderly transaction between market participants.  
The Company classifies these recurring fair value measurements into a three-level hierarchy (“Valuation Hierarchy”).

The Valuation Hierarchy is based upon the transparency of inputs to the valuation of an asset or liability as of the measurement 
date.    A  financial  instrument’s  categorization  within  the  Valuation  Hierarchy  is  based  upon  the  lowest  level  of  input  that  is 
significant to the fair value measurement.  The three levels of the Valuation Hierarchy are as follows: 

• 

• 

• 

Level 1 - inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active 
markets.

Level 2 - inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, 
quoted prices for identical or similar assets and liabilities in inactive markets and inputs that are observable for the asset 
or liability.

Level 3 - inputs to the valuation methodology are unobservable and cannot be directly corroborated by observable 
market data.

Certain assets are measured at fair value on a nonrecurring basis.  The Company’s non-financial assets measured at fair value on 
a nonrecurring basis include property, plant and equipment, goodwill and other intangible assets.  These assets are subject to 
fair value adjustments in certain circumstances, such as when there is evidence of impairment.

The valuation methods for goodwill and other intangible assets acquired in business combinations involve assumptions concerning 
comparable company multiples, discount rates, growth projections and other assumptions of future business conditions.  The 
Company uses various valuation techniques to determine fair value, primarily discounted cash flows analysis, relief-from-royalty, 
and multi-period excess earnings for estimating the fair value of its intangible assets.   The Company uses market capitalization 
for  estimating  the  fair  value  of  its  reporting  unit.    As  the  assumptions  employed  to  measure  these  assets  are  based  on 
management’s judgment using internal and external data, these fair value determinations are classified in Level 3 of the Valuation 
Hierarchy. 

69

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Contingent  consideration  -  Certain  business  combinations  involve  the  potential  for  future  payment  of  consideration  that  is 
contingent upon the achievement of performance milestones.  These liabilities are classified within Level 3 of the Valuation 
Hierarchy as the inputs used to measure fair value are unobservable and require management’s judgment.  The fair value of the 
contingent consideration at the acquisition date and subsequent periods is determined utilizing an income approach based on 
a Monte Carlo technique and is recorded in other current liabilities  and other liabilities on the consolidated balance sheet.  
Changes  to  projected  performance  milestones  of  the  acquired  businesses  could  result  in  a  higher  or  lower  contingent 
consideration  liability.    Measurement  period  adjustments,  if  any,  to  the  preliminary  estimated  fair  value  of  contingent 
consideration  as  of  the  acquisition  date  will  be  recorded  to  goodwill,  however,  changes  in  fair  value  as  a  result  of  updated 
assumptions will be recorded in general and administrative expenses on the consolidated statement of operations.

Investment securities - The Company classifies investments in debt securities as available-for-sale.  Available-for-sale securities 
that are available to meet the Company’s current operational needs are classified as current assets.  Available-for-sale securities 
that are not available to meet the Company’s current operational needs are classified as non-current assets on the consolidated 
balance sheet.

The investments in debt securities are carried at fair value, with unrealized gains and losses, net of applicable taxes, recorded as 
a separate component of accumulated other comprehensive income (loss) on the consolidated statement of comprehensive 
income.  Net realized gains and losses on debt securities are recognized in investment income on the consolidated statement of 
operations.  The specific identification method is used to determine realized gains and losses.

The Company evaluates its debt securities for other-than-temporary impairment on an ongoing basis.  When there has been a 
decline  in  fair  value  of  a  debt  security  below  the  amortized  cost  basis,  the  Company  recognizes  an  other-than-temporary 
impairment if: (1) it has the intent to sell the security; (2) it is more likely than not that it will be required to sell the security 
before recovery of the amortized cost basis; or (3) it does not expect to recover the entire amortized cost basis of the security.  
The credit loss component of the impairment would be recognized in other income (expense), net on the consolidated statement 
of operations while the non-credit loss would remain in accumulated other comprehensive income (loss) until realized from a 
sale or an other-than-temporary impairment. 

The Company classifies time deposits with maturities greater than three months as held-to-maturity.  Held-to-maturity securities 
that mature within one year are classified as current assets while held-to-maturity securities with maturities of greater than one 
year are classified as non-current assets.  Time deposits are carried at amortized cost on the consolidated balance sheet and are 
intended to be held until maturity.

Derivative financial instruments - The Company’s derivative financial instruments are recorded as either assets or liabilities on 
the balance sheet and measured at fair value.  The Company’s foreign exchange forward and option contracts are included in 
Level 2 of the Valuation Hierarchy as the fair value of these contracts are based on inputs, which are observable based on broker 
quotes for the same or similar instruments.  As the Company does not elect hedge accounting for any derivative instruments, 
realized and unrealized gains and losses from the change in fair value of these contracts are recognized immediately in current-
period  earnings.    The  Company’s  derivative  contracts  hedge  foreign  exchange  risk  and  are  not  entered  into  for  trading  or 
speculative purposes.  The Company did not have any derivative contracts accounted for under hedge accounting as of December 
31, 2018 and 2017.

The Company has numerous investments in its foreign subsidiaries.  The net assets of these subsidiaries are exposed to volatility 
in foreign currency exchange rates.  The Company uses foreign currency denominated debt to hedge a portion of its net investment 
in foreign operations against adverse movements in exchange rates.  The effective portion of the foreign currency gains and 
losses related to the foreign currency denominated debt are reported in accumulated other comprehensive income (loss) on the 
consolidated balance sheet as part of the cumulative translation adjustment component of equity.  The ineffective portion, if 
any, is recognized in earnings in the current period.  The Company evaluates the effectiveness of the net investment hedge each 
quarter.

Settlement due from/due to customers - The Company operates systems for clearing and settling payment transactions among 
customers.  Net settlements are generally cleared daily among customers through settlement cash accounts by wire transfer or 
other bank clearing means.  However, some transactions may not settle until subsequent business days, resulting in amounts 
due from and due to customers.

Property, plant and equipment - Property, plant and equipment are stated at cost less accumulated depreciation and amortization.  
Depreciation  and  amortization  is  computed  using  the  straight-line  method  over  the  estimated  useful  lives  of  the  assets.  

70

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Depreciation of leasehold improvements and amortization of capital leases is included in depreciation and amortization expense 
on the consolidated statement of operations.

The useful lives of the Company’s assets are as follows:

Asset Category

Estimated Useful Life

Buildings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Building equipment. . . . . . . . . . . . . . . . . . . . . . . .

Furniture and fixtures and equipment . . . . . . . .

30 years

10 - 15 years

3 - 5 years

Leasehold improvements . . . . . . . . . . . . . . . . . . .

Shorter of life of improvement or lease term

Capital leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shorter of life of the asset or lease term

Leases - The Company enters into operating and capital leases for the use of premises and equipment.  Rent expense related to 
lease agreements that contain lease incentives is recorded on a straight-line basis over the term of the lease.

Pension  and  other  postretirement  plans  -  The  Company  recognizes  the  funded  status  of  its  single-employer  defined  benefit 
pension plans and postretirement plans as assets or liabilities on its consolidated balance sheet and recognizes changes in the 
funded status in the year in which the changes occur through accumulated other comprehensive income (loss).  The funded 
status is measured as the difference between the fair value of plan assets and the projected benefit obligation at December 31,
the measurement date.  Overfunded plans, if any, are aggregated and recorded in other assets, while underfunded plans are 
aggregated and recorded as accrued expenses and other liabilities on the consolidated balance sheet.

Net periodic pension and postretirement benefit cost/(income), excluding the service cost component, is recognized in other 
income (expense) on the consolidated statement of operations.  These costs include interest cost, expected return on plan assets, 
amortization of prior service costs or credits and gains or losses previously recognized as a component of accumulated other 
comprehensive  income  (loss).  The  service  cost  component  is  recognized  in  general  and  administrative  expenses  on  the 
consolidated statement of operations.   

Defined contribution plans - The Company’s contributions to defined contribution plans are recorded when employees render 
service  to  the  Company.    The  charge  is  recorded  in  general  and  administrative  expenses  on  the  consolidated  statement  of 
operations. 

Advertising and marketing - Expenses incurred to promote Mastercard’s products, services and brand are recognized in advertising 
and marketing on the consolidated statement of operations. The cost of media advertising is expensed when the advertising 
takes place.  Advertising production costs are expensed as incurred.  Promotional items are expensed at the time the promotional 
event occurs.  Sponsorship costs are recognized over the period of benefit.

Foreign currency remeasurement and translation - Monetary assets and liabilities are remeasured to functional currencies using 
current exchange rates in effect at the balance sheet date.  Non-monetary assets and liabilities are recorded at historical exchange 
rates.  Revenue and expense accounts are remeasured at the weighted-average exchange rate for the period.  Resulting exchange 
gains and losses related to remeasurement are included in general and administrative expenses on the consolidated statement 
of operations.

Where a non-U.S. currency is the functional currency, translation from that functional currency to U.S. dollars is performed for 
balance sheet accounts using current exchange rates in effect at the balance sheet date and for revenue and expense accounts 
using  a  weighted-average  exchange  rate  for  the  period.    Resulting  translation  adjustments  are  reported  as  a  component  of 
accumulated other comprehensive income (loss).

Treasury stock - The Company records the repurchase of shares of its common stock at cost on the trade date of the transaction.  
These shares are considered treasury stock, which is a reduction to stockholders’ equity.  Treasury stock is included in authorized 
and issued shares but excluded from outstanding shares.

Share-based payments - The Company measures share-based compensation expense at the grant date, based on the estimated 
fair value of the award and uses the straight-line method of attribution, net of estimated forfeitures, for expensing awards over 
the requisite employee service period.  The Company estimates the fair value of its non-qualified stock option awards (“Options”) 
using a Black-Scholes valuation model.  The fair value of restricted stock units (“RSUs”) is determined and fixed on the grant date 
based on the Company’s stock price, adjusted for the exclusion of dividend equivalents.  The Monte Carlo simulation valuation 

71

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

model is used to determine the grant date fair value of performance stock units (“PSUs”) granted.  All share-based compensation 
expenses are recorded in general and administrative expenses on the consolidated statement of operations. 

Redeemable non-controlling interests - The Company’s business combinations may include provisions allowing non-controlling 
equity owners the ability to require the Company to purchase additional interests in the subsidiary at their discretion.  These 
interests are initially recorded at fair value and in subsequent reporting periods are accreted or adjusted to their estimated 
redemption value.  These adjustments to the redemption value will impact retained earnings or additional paid-in capital on the 
consolidated balance sheet, but will not impact the consolidated statement of operations.  The redeemable non-controlling 
interests are considered temporary and reported outside of permanent equity on the consolidated balance sheet at the greater 
of the carrying amount adjusted for the non-controlling interest’s share of net income (loss) or its redemption value. 

Earnings per share - The Company calculates basic earnings per share (“EPS”) by dividing net income by the weighted-average 
number of common shares outstanding during the year.  Diluted EPS is calculated by dividing net income by the weighted-average 
number of common shares outstanding during the year, adjusted for the potentially dilutive effect of stock options and unvested 
stock units using the treasury stock method. The Company may be required to calculate EPS using the two-class method as a 
result of its redeemable non-controlling interests.  If redemption value exceeds the fair value of the redeemable non-controlling 
interests, the excess would be a reduction to net income for the EPS calculation.  For 2018, 2017 and 2016, there was no impact 
to EPS for adjustments related to redeemable non-controlling interests.

Recently adopted accounting pronouncements

Disclosure requirements for defined benefit plans - In August 2018, the Financial Accounting Standards Board (the “FASB”) issued 
accounting  guidance  which  modifies  disclosure  requirements  for  employers  that  sponsor  defined  benefit  pension  or  other 
postretirement  plans  by  removing,  modifying  and  adding  certain  disclosures.    This  guidance  is  required  to  be  applied 
retrospectively and is effective for periods ending after December 15, 2020, with early adoption permitted.  The Company adopted 
this guidance effective December 31, 2018, which did not result in a material impact on the Company’s current year consolidated 
financial statements.

Income taxes - In March 2018, the FASB incorporated the Securities and Exchange Commission’s (the “SEC’s”) interpretive guidance 
from Staff Accounting Bulletin No. 118 (“SAB 118”), issued on December 22, 2017, into the income tax accounting codification 
under GAAP.  The guidance allows for the recognition of provisional amounts related to 2017 U.S. tax reform (“U.S. Tax Reform”) 
during a one year measurement period with changes recorded as a component of income tax expense.  This guidance was effective 
upon issuance.  Refer to Note 19 (Income Taxes) for further discussion.

Net periodic pension cost and net periodic postretirement benefit cost - In March 2017, the FASB issued accounting guidance to 
improve the presentation of net periodic pension cost and net periodic postretirement benefit cost.  Under this guidance, the 
service cost component is required to be reported in the same line item as other compensation costs arising from services 
rendered by employees during the period.  The other components of the net periodic benefit costs are required to be presented 
on the consolidated statement of operations separately from the service cost component and outside of operating income.  This 
guidance is required to be applied retrospectively and is effective for periods beginning after December 15, 2017.  The Company 
adopted  this  guidance  effective  January  1,  2018,  which  did  not  result  in  a  material  impact  on  the  Company’s  current  year 
consolidated financial statements.  The Company did not apply this guidance retrospectively, as the impact was de minimis to 
the prior year consolidated financial statements.  Refer to Note 13 (Pension, Postretirement and Savings Plans) for the components 
of the Company’s net periodic pension cost and net periodic postretirement benefit costs.

Restricted cash - In November 2016, the FASB issued accounting guidance to address diversity in the classification and presentation 
of changes in restricted cash on the consolidated statement of cash flows.  Under this guidance, companies are required to 
present restricted cash and restricted cash equivalents with cash and cash equivalents when reconciling the beginning-of-period 
and  end-of-period  amounts  shown  on  the  consolidated  statement  of  cash  flows.    This  guidance  is  required  to  be  applied 
retrospectively and is effective for periods beginning after December 15, 2017, with early adoption permitted.  The Company 
adopted this guidance effective January 1, 2018.  In accordance with the adoption of this standard, the Company includes restricted 
cash, which currently consists of restricted cash for litigation settlement, restricted security deposits held for customers and 
other restricted cash balances in its reconciliation of beginning-of-period and end-of-period amounts shown on the consolidated 
statement of cash flows.  Refer to Note 5 (Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents) for related 
disclosures. 

Intra-entity asset transfers - In October 2016, the FASB issued accounting guidance to simplify the accounting for income tax 
consequences of intra-entity transfers of assets other than inventory.  Under this guidance, companies are required to recognize 

72

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

the income tax consequences of an intra-entity asset transfer when the transfer occurs.  This guidance must be applied on a 
modified retrospective basis through a cumulative-effect adjustment to retained earnings as of the period of adoption.  The 
guidance is effective for periods beginning after December 15, 2017.  The Company adopted this guidance effective January 1, 
2018.  Refer to Note 19 (Income Taxes) for further discussion.  See the section in this note entitled Cumulative Effect of the 
Adopted Accounting Pronouncements for a summary of the cumulative impact of adopting this standard as of January 1, 2018.

Financial  instruments  -  In  January  2016,  the  FASB  issued  accounting  guidance  to  amend  certain  aspects  of  recognition, 
measurement,  presentation  and  disclosure  of  financial  instruments,  including  the  requirement  to  measure  certain  equity 
investments at fair value with changes in fair value recognized in income.  This guidance is required to be applied by means of a 
cumulative-effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption.  Amendments related to 
equity securities without readily determinable fair values should be applied prospectively to equity investments that exist as of 
the date of adoption.  The guidance is effective for periods beginning after December 15, 2017.  The Company adopted this 
guidance effective January 1, 2018.  The cumulative effect of the adoption of the standard was de minimis to the Company’s 
balance sheet upon adoption.  For the year ended December 31, 2018, the Company recorded a gain on non-marketable equity 
investments, which resulted in a pre-tax increase of $12 million.

Revenue  recognition -  In  May  2014,  the  FASB  issued  accounting  guidance  that  provides  a  single,  comprehensive  revenue 
recognition model for all contracts with customers and supersedes most of the existing revenue recognition requirements.  Under 
this guidance, an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount 
that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.  The Company 
adopted this guidance effective January 1, 2018 under the modified retrospective transition method, applying the standard to 
contracts not completed as of January 1, 2018 and considered the aggregate amount of modifications.  See the section in this 
note entitled Cumulative Effect of the Adopted Accounting Pronouncements for a summary of the cumulative impact of adopting 
this standard as of January 1, 2018.

This new revenue guidance impacts the timing of certain customer incentives recognized in the Company’s consolidated statement 
of operations, as they are recognized over the life of the contract.  Previously, such incentives were recognized when earned by 
the customer.  The new revenue guidance also impacts the Company’s accounting recognition for certain market development 
fund contributions and expenditures.  Historically, these items were recorded on a net basis in net revenue and will now be 
recognized on a gross basis, resulting in an increase to both revenues and expenses.

73

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

The following tables summarize the impact of the revenue standard on the Company’s consolidated statement of operations for 
the year ended December 31, 2018 and consolidated balance sheet as of December 31, 2018: 

Year Ended December 31, 2018

Balances
excluding
revenue
standard

Impact of
revenue
standard

(in millions)

As reported

Net Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

14,471 $

479 $

14,950

Operating Expenses

Advertising and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

743

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income tax expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6,889

1,278

5,611

164

315

67

248

907

7,204

1,345

5,859

Balances
excluding
revenue
standard

December 31, 2018

Impact of
revenue
standard

(in millions)

As reported

Assets

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2,214 $

62 $

Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,176

666

2,388

959

4,375

1,085

1,145

256

(96)

915

(422)

372

(136)

732

2,276

1,432

570

3,303

537

4,747

949

1,877

Equity

Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26,692

591

27,283

For a more detailed discussion on revenue recognition, refer to Note 3 (Revenue). 

74

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Cumulative Effect of the Adopted Accounting Pronouncements

The following table summarizes the cumulative impact of the changes made to the January 1, 2018 consolidated balance sheet 
for the adoption of the new accounting standards pertaining to revenue recognition and intra-entity asset transfers.  The prior 
periods have not been restated and have been reported under the accounting standards in effect for those periods. 

Balance at
December 31, 2017

Impact of revenue
standard

Impact of intra-
entity asset
transfers standard

Balance at
January 1, 2018

(in millions)

Assets

Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . $

1,969 $

44 $

— $

Prepaid expenses and other current assets . . . .

Deferred income taxes . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued expenses. . . . . . . . . . . . . . . . . . . . . . . . .

Other current liabilities . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity

1,040

250

2,298

933

3,931

792

1,438

Retained earnings. . . . . . . . . . . . . . . . . . . . . . . . .

22,364

Recent accounting pronouncements not yet adopted

181

(69)

690

(495)

391

(44)

628

366

(17)

186

(352)

—

—

—

—

2,013

1,204

367

2,636

438

4,322

748

2,066

(183)

22,547

Implementation costs incurred in a hosting arrangement that is a service contract - In August 2018, the FASB issued accounting 
guidance which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service 
contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software.  This 
guidance is effective for periods beginning after December 15, 2019 and early adoption is permitted.  Companies are required 
to adopt this guidance either retrospectively or by prospectively applying the guidance to all implementation costs incurred after 
the date of adoption.  The Company is in the process of evaluating when it will adopt this guidance and the potential effects this 
guidance will have on its consolidated financial statements.

Disclosure  requirements  for  fair  value  measurement  - In  August  2018,  the  FASB  issued  accounting  guidance  which  modifies 
disclosure requirements for fair value measurements by removing, modifying and adding certain disclosures.  This guidance is 
effective for periods beginning after December 15, 2019.  Companies are permitted to early adopt the removed or modified 
disclosures and delay adoption of added disclosures until the effective date.  Companies are required to adopt the guidance for 
certain added disclosures prospectively for only the most recent interim or annual period presented in the initial fiscal year of 
adoption and all other amendments retrospectively to all periods presented upon their effective date.  The Company is in the 
process of evaluating when it will adopt this guidance and the potential effects this guidance will have on its disclosures.

Comprehensive income - In February 2018, the FASB issued accounting guidance that allows for a one-time reclassification from 
accumulated other comprehensive income (loss) to retained earnings for stranded tax effects resulting from U.S. Tax Reform.  
The guidance is effective for periods beginning after December 15, 2018, with early adoption permitted.  The Company will adopt 
this guidance effective January 1, 2019 and does not expect the impacts of this standard to be material.

Derivatives and hedging - In August 2017, the FASB issued accounting guidance to improve and simplify existing guidance to 
allow companies to better reflect their risk management activities in the financial statements.  The guidance expands the ability 
to hedge nonfinancial and financial risk components, eliminates the requirement to separately measure and recognize hedge 
ineffectiveness and eases requirements of an entity’s assessment of hedge effectiveness.  This guidance is effective for periods 
beginning after December 15, 2018 and early adoption is permitted.  The Company currently does not account for its foreign 
currency derivative contracts under hedge accounting.  The Company will adopt this guidance effective January 1, 2019 and does 
not expect the impacts of this standard to be material.  For a more detailed discussion of the Company’s foreign exchange risk 
management activities, refer to Note 22 (Foreign Exchange Risk Management).

75

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Credit  losses  -  In  June  2016,  the  FASB  issued  accounting  guidance  to  amend  the  measurement  of  credit  losses  for  financial 
instruments.  The guidance requires all expected credit losses for most financial assets held at the reporting date to be measured 
based on historical experience, current conditions, and reasonable and supportable forecasts, generally resulting in the earlier 
recognition of allowance for losses.  The guidance is effective for periods beginning after December 15, 2019, with early adoption 
permitted.  The Company is required to apply the provisions of this guidance as a cumulative effect adjustment to retained 
earnings as of the beginning of the first reporting period in which the guidance is adopted.  The Company will adopt this guidance 
effective January 1, 2020 and does not expect the impacts of this standard to be material.  

Leases - In February 2016, the FASB issued accounting guidance that will change how companies account for and present lease 
arrangements.  This guidance requires companies to recognize leased assets and liabilities for both financing and operating leases.  
This guidance is effective for periods beginning after December 15, 2018.  The Company will adopt this guidance effective January 
1, 2019 using the modified retrospective approach as of the date of adoption with the available practical expedients.  Upon 
adoption of the standard, the estimated impact on the Company’s consolidated financial statements is expected to be an increase 
in non-current assets with a corresponding increase in current and non-current liabilities.  The Company estimates that the 
increase in assets and liabilities will represent approximately 2% of the Company’s total assets and total liabilities as of December 
31, 2018 and expects no significant impact to retained earnings.

Note 2. Acquisitions

In  2017,  the  Company  acquired  businesses  for  total  consideration  of  $1.5  billion,  representing  both  cash  and  contingent 
consideration.  For the businesses acquired, Mastercard allocated the values associated with the assets, liabilities and redeemable 
non-controlling interests based on their respective fair values on the acquisition dates.  Refer to Note 1 (Summary of Significant 
Accounting Policies), for the valuation techniques Mastercard utilizes to fair value the assets and liabilities acquired in business 
combinations.  The residual value allocated to goodwill is not expected to be deductible for local tax purposes.

The Company has finalized the purchase accounting for businesses acquired during 2017. The final fair values of the purchase 
price allocations, as of the acquisition dates, are noted below:

Cash consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Contingent consideration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redeemable non-controlling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gain on previously held minority interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total fair value of businesses acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Assets:
Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities:
Short-term debt1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net pension liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(in millions)

1,286
202
69
14
1,571

111
110
488
1,135
91
1,935

64

170
66
64
364

Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1,571

1 The short-term debt assumed through acquisitions was repaid during 2017.

76

The following table summarizes the identified intangible assets acquired:

Developed technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Customer relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Acquisition Date
Fair Value

Weighted-Average
Useful Life

(in millions)

319
166
3
488

(Years)
7.5
9.9
1.4
8.3

For the businesses acquired in 2017, the largest acquisition relates to Vocalink, a payment systems and ATM switching platform 
operator, located principally in the U.K.  On April 28, 2017, Mastercard acquired 92.4% controlling interest in Vocalink for cash 
consideration of £719 million ($929 million as of the acquisition date).  In addition, the Vocalink sellers have the potential to earn 
additional contingent consideration of £169 million (approximately $214 million as of December 31, 2018), upon meeting 2018 
revenue targets in accordance with terms of the purchase agreement.  Refer to Note 7 (Fair Value and Investment Securities) for 
additional information related to the fair value of contingent consideration.

A majority of Vocalink’s shareholders have retained a 7.6% ownership for at least three years, which is recorded as redeemable 
non-controlling  interests  on  the  consolidated  balance  sheet.    These  remaining  shareholders  have  a  put  option  to  sell  their 
ownership interest to Mastercard on the third and fifth anniversaries of the transaction and quarterly thereafter (the “Third 
Anniversary Option” and “Fifth Anniversary Option”, respectively).  The Third Anniversary Option is exercisable at a fixed price 
of £58 million (approximately $73 million as of December 31, 2018) (“Fixed Price”).  The Fifth Anniversary Option is exercisable 
at the greater of the Fixed Price or fair value.  Additionally, Mastercard has a call option to purchase the remaining interest from 
Vocalink’s shareholders on the fifth anniversary of the transaction and quarterly thereafter, which is exercisable at the greater 
of the Fixed Price or fair value.  The fair value of the redeemable non-controlling interests was determined utilizing a market 
approach, which extrapolated the consideration transferred that was discounted for lack of control and marketability. 

The consolidated financial statements include the operating results of the acquired businesses from the dates of their respective 
acquisition.  Pro forma information related to the acquisitions was not included because the impact on the Company’s consolidated 
results of operations was not considered to be material.

Note 3. Revenue

Mastercard’s business model involves four participants in addition to the Company: account holders, issuers (the account holders’ 
financial institutions), merchants and acquirers (the merchants’ financial institutions).  Revenue from contracts with customers 
is recognized when services are performed in an amount that reflects the consideration to which the Company expects to be 
entitled  to  in  exchange  for  those  services.    Revenue  recognized  from  domestic  assessments,  cross-border  volume  fees  and 
transaction processing are derived from Mastercard’s payment network services.  Revenue is generated by charging fees to 
issuers, acquirers and other stakeholders for providing switching services, as well as by assessing customers based primarily on 
the dollar volume of activity, or gross dollar volume, on the cards and other devices that carry the Company’s brands.  Revenue 
is generally derived from transactional information accumulated by Mastercard’s systems or reported by customers.  In addition, 
the Company recognizes revenue from other payment-related products and services in the period in which the related transactions 
occur or services are performed.  

The price structure for Mastercard’s products and services is dependent on the nature of volumes, types of transactions and 
type of products and services offered to customers. Net revenue can be impacted by the following:

• 

• 

• 

• 

• 

• 

domestic or cross-border transactions 

geographic region or country in which the transaction occurs 

volumes/transactions subject to tiered rates 

processed or not processed by the Company 

amount of usage of the Company’s other products or services 

amount of rebates and incentives provided to customers

77

The Company classifies its net revenue into the following five categories:

Domestic assessments are fees charged to issuers and acquirers based primarily on the dollar volume of activity on cards and 
other devices that carry the Company’s brands where the acquirer country and the issuer country are the same.  Revenue from 
domestic assessments is recorded as revenue in the period it is earned, which is when the related volume is generated on the 
cards or other devices that carry the Company’s brands.

Cross-border volume fees are charged to issuers and acquirers based on the dollar volume of activity on cards and other devices 
that carry the Company’s brands where the acquirer country and the issuer country are different.  Revenue from cross-border 
volume is recorded as revenue in the period it is earned, which is when the related volume is generated on the cards or other 
devices that carry the Company’s brands.

Transaction processing revenue is recognized for both domestic and cross-border transactions in the period in which the related 
transactions occur.  Transaction processing includes the following:

• 

Switched transaction revenue is generated from the following products and services:

Authorization is the process by which a transaction is routed to the issuer for approval.  In certain circumstances, 
such as when the issuer’s systems are unavailable or cannot be contacted, Mastercard or others approve such 
transactions on behalf of the issuer in accordance with either the issuer’s instructions or applicable rules (also 
known as “stand-in”). 

Clearing is the determination and exchange of financial transaction information between issuers and acquirers 
after a transaction has been successfully conducted at the point of interaction.  Transactions are cleared among 
customers through Mastercard’s central and regional processing systems.  

Settlement is facilitating the exchange of funds between parties.  

• 

Connectivity fees are charged to issuers, acquirers and other financial institutions for network access, equipment and 
the  transmission  of  authorization  and  settlement  messages.    These  fees  are  based  on  the  size  of  the  data  being 
transmitted and the number of connections to the Company’s network. 

•  Other processing fees include issuer and acquirer processing solutions; payment gateways for e-commerce merchants; 

mobile gateways for mobile initiated transactions; and safety and security.

Other revenues consist of value added service offerings that are typically sold with the Company’s payment service offerings 
and are recognized in the period in which the related services are performed or transactions occur.  Other revenues include the 
following:

• 

• 

• 

Consulting, data analytic and research fees.

Safety and security services fees are for products and services offered to prevent, detect and respond to fraud and to 
ensure the safety of transactions made primarily on Mastercard products.

Loyalty and rewards solutions fees are charged to issuers for benefits provided directly to consumers with Mastercard-
branded cards, such as access to a global airline lounge network, global and local concierge services, individual insurance 
coverages, emergency card replacement, emergency cash advance services and a 24-hour cardholder service center.  
Loyalty and reward solution fees also include rewards campaigns and management services.

• 

Program management services provided to prepaid card issuers consist of foreign exchange margin, commissions, load 
fees and ATM withdrawal fees paid by cardholders on the sale and encashment of prepaid cards.

•  Bank account-based payment services relating to ACH transactions and other ACH related services.

•  Other  payment-related  products  and  services,  including  account  and  transaction  enhancement  services,  rules 

compliance and publications.

Rebates and incentives (contra-revenue) are provided to customers that meet certain volume targets and can be in the form of 
a rebate or other support incentives, which are tied to performance.  Rebates and incentives are recorded as a reduction of 
revenue  primarily  when  volume-  and  transaction-based  revenues  are  recognized  over  the  contractual  term.   In  addition, 

78

 
 
 
Mastercard may make incentive payments to a customer directly related to entering into an agreement, which are generally 
capitalized and amortized over the life of the agreement on a straight-line basis.

The following table disaggregates the Company’s net revenue by source and geographic region for the year ended December 31, 
2018:

Revenue by source:

Domestic assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Cross-border volume fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rebates and incentives (contra-revenue). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Net revenue by geographic region:

North American Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

International Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1 Includes revenues managed by corporate functions.

(in millions)

6,138

4,954

7,391

3,348

21,831

(6,881)

14,950

5,311

9,441

198

14,950

Receivables from contracts with customers of $2.1 billion and $1.9 billion as of December 31, 2018 and 2017, respectively, are 
recorded within accounts receivable on the consolidated balance sheet.  The Company’s customers are billed quarterly or more 
frequently dependent upon the nature of the performance obligation and the underlying contractual terms.  The Company does 
not offer extended payment terms to customers. 

Contract assets are included in prepaid expenses and other current assets and other assets on the consolidated balance sheet 
at December 31, 2018 in the amounts of $40 million and $92 million, respectively.  The Company did not have contract assets 
at December 31, 2017. 

Deferred revenue is included in other current liabilities and other liabilities on the consolidated balance sheet at December 31, 
2018 in the amounts of $218 million and $101 million, respectively.  The comparable amounts included in other current liabilities 
and  other  liabilities  at  December 31,  2017  were  $230  million  and  $17  million,  respectively.    Revenue  recognized  from  such 
performance obligations satisfied during 2018 was $904 million.

The Company’s remaining performance periods for its contracts with customers for its payment network services are typically 
long-term in nature (generally up to 10 years).  As a payment network service provider, the Company provides its customers with 
continuous access to its global payment processing network and stands ready to provide transaction processing and related 
services over the contractual term.  Consideration is variable based upon the number of transactions processed and volume 
activity on the cards and other devices that carry the Company’s brands.  The Company has elected the optional exemption to 
not disclose the remaining performance obligations related to its payment network services.  The Company also earns revenues 
from  other  value  added  services  comprised  of  bank  account-based  payment  services,  consulting  and  research  fees,  loyalty 
programs and other payment-related products and services.  At December 31, 2018, the estimated aggregate consideration 
allocated to unsatisfied performance obligations for these other value added services is $1.0 billion, which is expected to be 
recognized through 2022.  The estimated remaining performance obligations related to these revenues are subject to change 
and are affected by several factors, including modifications and terminations and are not expected to be material to any future 
annual period.

79

 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 4. Earnings Per Share

The components of basic and diluted EPS for common shares for each of the years ended December 31 were as follows:

2018

2017

2016

(in millions, except per share data)

Numerator

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

5,859 $

3,915 $

4,059

Denominator

Basic weighted-average shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dilutive stock options and stock units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted weighted-average shares outstanding 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Earnings per Share

1,041
6
1,047

1,067
5
1,072

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

5.63 $
5.60 $

3.67 $
3.65 $

1,098
3
1,101

3.70
3.69

Note: Table may not sum due to rounding.
1 For the years presented, the calculation of diluted EPS excluded a minimal amount of anti-dilutive share-based payment awards.

Note 5. Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents

The following table provides a reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents reported 
on the consolidated balance sheet that total to the amounts shown on the consolidated statement of cash flows. 

December 31,

2018

2017

2016

2015

(in millions)

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,682 $ 5,933 $ 6,721 $ 5,747

Restricted cash and restricted cash equivalents

Restricted cash for litigation settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

553

Restricted security deposits held for customers . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,080

Prepaid expenses and other current assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

—

546

1,085

28

—

543

991

3

15

541

895

—

10

Cash, cash equivalents, restricted cash and restricted cash equivalents . . . . . . . . . . $ 8,337 $ 7,592 $ 8,273 $ 7,193

Note 6. Supplemental Cash Flows

The following table includes supplemental cash flow disclosures for each of the years ended December 31:

Cash paid for income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Cash paid for interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash paid for legal settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-cash investing and financing activities

Dividends declared but not yet paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capital leases and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fair value of assets acquired, net of cash acquired. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fair value of liabilities assumed related to acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . .

2018

2017

2016

(in millions)

1,790 $

1,893 $

1,579

153

260

340

10

—

—

135

47

263

30

1,825

365

74

101

238

3

—

—

80

 
 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 7. Fair Value and Investment Securities

Financial Instruments - Recurring Measurements

The Company classifies its fair value measurements of financial instruments within the Valuation Hierarchy.  There were no
transfers made among the three levels in the Valuation Hierarchy for 2018.

The distribution of the Company’s financial instruments measured at fair value on a recurring basis within the Valuation Hierarchy 
were as follows:

December 31, 2018

December 31, 2017

Quoted 
Prices
in Active
Markets
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total

Quoted 
Prices
in Active
Markets
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total

(in millions)

Assets

Investment securities available 
for sale 1:
Municipal securities . . . . . . . . . . . . $ — $

15 $

— $

15 $ — $

17 $

— $

17

Government and agency
securities . . . . . . . . . . . . . . . . . . . . .

Corporate securities. . . . . . . . . . . .

Asset-backed securities . . . . . . . . .

Equity securities . . . . . . . . . . . . . . .
Derivative instruments 2:
Foreign currency derivative assets
Deferred compensation plan 3:
Deferred compensation assets . . .

65

—

—

—

—

54

92

1,043

217

—

35

—

—

157

— 1,043

—

—

—

—

217

—

35

54

81

—

—

1

—

55

104

876

70

—

6

—

—

—

—

—

—

—

185

876

70

1

6

55

Liabilities
Derivative instruments 2:
Foreign currency derivative
liabilities . . . . . . . . . . . . . . . . . . . . . $ — $
Deferred compensation plan 4:
Deferred compensation liabilities .

(54)

(6) $

— $

(6) $ — $

(30) $

— $

(30)

—

—

(54)

(54)

—

—

(54)

1 The Company’s U.S. government securities and marketable equity securities are classified within Level 1 of the Valuation Hierarchy as the fair values 
are based on unadjusted quoted prices for identical assets in active markets.  The fair value of the Company’s available-for-sale municipal securities, 
government and agency securities, corporate securities and asset-backed securities are based on observable inputs such as quoted prices, benchmark 
yields and issuer spreads for similar assets in active markets and are therefore included in Level 2 of the Valuation Hierarchy.

2 The Company’s foreign currency derivative asset and liability contracts have been classified within Level 2 of the Valuation Hierarchy as the fair value 
is based on observable inputs such as broker quotes relating to foreign currency exchange rates for similar derivative instruments.  See Note 22 
(Foreign Exchange Risk Management) for further details. 

3 The Company has a nonqualified deferred compensation plan where assets are invested primarily in mutual funds held in a rabbi trust, which is 
restricted for payments to participants of the plan.  The Company has elected to use the fair value option for these mutual funds, which are measured 
using quoted prices of identical instruments in active markets and are included in prepaid expenses and other current assets on the consolidated 
balance sheet. 

4 The deferred compensation liabilities are measured at fair value based on the quoted prices of identical instruments to the investment vehicles 
selected by the participants.  These are included in other liabilities on the consolidated balance sheet.  

Settlement and Other Guarantee Liabilities

The Company estimates the fair value of its settlement and other guarantees using market assumptions for relevant though not 
directly comparable undertakings, as the latter are not observable in the market given the proprietary nature of such guarantees.  
At December 31, 2018 and 2017, the carrying value and fair value of settlement and other guarantee liabilities were not material 

81

 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

and accordingly are not included in the Valuation Hierarchy table above.  Settlement and other guarantee liabilities are classified 
within Level 3 of the Valuation Hierarchy as their valuation requires substantial judgment and estimation of factors that are not 
observable  in  the  market.    See  Note  21  (Settlement  and  Other  Risk  Management)  for  additional  information  regarding  the 
Company’s settlement and other guarantee liabilities.

Financial Instruments - Non-Recurring Measurements

Held-to-Maturity Securities

Investments on the consolidated balance sheet include both available-for-sale and short-term held-to-maturity securities.  Held-
to-maturity securities are not measured at fair value on a recurring basis and are not included in the Valuation Hierarchy table 
above.  At December 31, 2018 and 2017, the Company held $264 million and $700 million, respectively, of held-to-maturity 
securities due within one year.  The cost of these securities approximates fair value.  

Nonmarketable Equity Investments

The Company’s nonmarketable equity investments are measured at fair value at initial recognition.  In addition, nonmarketable 
equity investments accounted for under the cost method of accounting are adjusted for changes resulting from identifiable price 
changes in orderly transactions for the identical or similar investments of the same issuer.  Nonmarketable equity investments 
are classified within Level 3 of the Valuation Hierarchy due to the absence of quoted market prices, the inherent lack of liquidity, 
and the fact that inputs used to measure fair value are unobservable and require management’s judgment.  The Company uses 
discounted cash flows and market assumptions to estimate the fair value of its nonmarketable equity investments when certain 
events or circumstances indicate that impairment may exist.  These investments are included in other assets on the consolidated 
balance sheet.  See Note 8 (Prepaid Expenses and Other Assets) for further details.

Debt

The Company estimates the fair value of its long-term debt based on market quotes.  These debt instruments are not traded in 
active markets and are classified as Level 2 of the Valuation Hierarchy.  At December 31, 2018, the carrying value and fair value 
of total long-term debt (including the current portion) was $6.3 billion and $6.5 billion, respectively.  At December 31, 2017, the 
carrying value and fair value of long-term debt was $5.4 billion and $5.7 billion, respectively.

Other Financial Instruments

Certain financial instruments are carried on the consolidated balance sheet at cost, which approximates fair value due to their 
short-term, highly liquid nature.  These instruments include cash and cash equivalents, restricted cash, accounts receivable, 
settlement due from customers, restricted security deposits held for customers, accounts payable, settlement due to customers 
and other accrued liabilities.

Contingent Consideration

The contingent consideration attributable to acquisitions made in 2017 is primarily based on the achievement of 2018 revenue 
targets and is measured at fair value on a recurring basis.  This contingent consideration liability is included in other current 
liabilities on the consolidated balance sheet and is classified within Level 3 of the Valuation Hierarchy due to the absence of 
quoted market prices.  The activity of the Company’s contingent consideration liability for 2018 was as follows:

Balance at December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Net change in valuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(in millions)

219

19

(5)

(14)

219

82

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Amortized Costs and Fair Values – Available-for-Sale Investment Securities

The major classes of the Company’s available-for-sale investment securities, for which unrealized gains and losses are recorded 
as a separate component of other comprehensive income (loss) on the consolidated statement of comprehensive income, and 
their respective amortized cost basis and fair values as of December 31, 2018 and 2017 were as follows:

December 31, 2018

Gross
Unrealized
Gain

Gross
Unrealized
Loss

Amortized
Cost

December 31, 2017

Fair
Value

Amortized
Cost

Gross
Unrealized
Gain

Gross
Unrealized
Loss

Fair
Value

Municipal securities . . . . . . . . . . . . . $

15 $

— $

— $

(in millions)
15 $

17 $

— $

— $

Government and agency securities .

Corporate securities . . . . . . . . . . . . .

Asset-backed securities . . . . . . . . . .

Equity securities . . . . . . . . . . . . . . . .

157

1,044

217

—

—

1

—

—

—

(2)

—

—

157

1,043

217

—

185

875

70

—

—

2

—

1

—

(1)

—

—

17

185

876

70

1

Total . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,433 $

1 $

(2) $ 1,432 $ 1,147 $

3 $

(1) $ 1,149

The Company’s available-for-sale investment securities held at December 31, 2018 and 2017, primarily carried a credit rating of 
A-, or better.  The municipal securities are primarily comprised of tax-exempt bonds and are diversified across states and sectors.  
Government  and  agency  securities  include  U.S.  government  bonds,  U.S.  government  sponsored  agency  bonds  and  foreign 
government bonds with similar credit quality to that of the U.S. government bonds.  Corporate securities are comprised of 
commercial paper and corporate bonds.  The asset-backed securities are investments in bonds which are collateralized primarily 
by automobile loan receivables.

Investment Maturities:

The maturity distribution based on the contractual terms of the Company’s investment securities at December 31, 2018 was as 
follows:

Due within 1 year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Due after 1 year through 5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Due after 5 years through 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Available-For-Sale

Amortized
Cost

Fair Value

(in millions)
376 $

1,056
1
1,433 $

376
1,055
1
1,432

Investment Income

Investment income primarily consists of interest income generated from cash, cash equivalents and investments.  Gross realized 
gains and losses are recorded within investment income on the Company’s consolidated statement of operations.  The gross 
realized gains and losses from the sales of available-for-sale securities for 2018, 2017 and 2016 were not significant.

Note 8. Prepaid Expenses and Other Assets

Prepaid expenses and other current assets consisted of the following at December 31:

Customer and merchant incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Prepaid income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2018

2017

(in millions)
778 $

51
603
1,432 $

464
77
499
1,040

83

 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Other assets consisted of the following at December 31:

Customer and merchant incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Nonmarketable equity investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2018

2017

(in millions)

2,458 $
337
—
298
210
3,303 $

1,434
249
352
178
85
2,298

Customer and merchant incentives represent payments made to customers and merchants under business agreements.  Costs 
directly related to entering into such an agreement are generally deferred and amortized over the life of the agreement.  The 
increase in customer and merchant incentives and the decrease in prepaid income taxes at December 31, 2018 from December 31, 
2017 are primarily due to the impact from the adoption of the new accounting standards pertaining to revenue recognition and 
intra-entity asset transfers, respectively.  See Note 1 (Summary of Significant Accounting Policies) for additional information on 
the cumulative impact of the adoption of these accounting pronouncements.

Note 9. Property, Plant and Equipment

Property, plant and equipment consisted of the following at December 31:

Building, building equipment and land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, plant and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: accumulated depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, plant and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2018

2017

(in millions)
481 $
987
85
215
1,768
(847)
921 $

455
841
81
166
1,543
(714)
829

As of December 31, 2018 and 2017, capital leases of $33 million and $32 million, respectively, were included in equipment.  
Accumulated amortization of these capital leases was $24 million and $18 million as of December 31, 2018 and 2017, respectively.

Depreciation and amortization expense for the above property, plant and equipment was $209 million, $185 million and $151 
million for 2018, 2017 and 2016, respectively. 

Note 10. Goodwill

The changes in the carrying amount of goodwill for the years ended December 31, 2018 and 2017 were as follows:

Beginning balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

3,035 $

Additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2

(133)

Ending balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2,904 $

1,756

1,136

143

3,035

The Company had no accumulated impairment losses for goodwill at December 31, 2018.  Based on annual impairment testing, 
the Company’s goodwill is not impaired.

2018

2017

(in millions)

84

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 11. Other Intangible Assets

The following table sets forth net intangible assets, other than goodwill, at December 31: 

2018

2017

Gross Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Gross Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Finite-lived intangible assets
     Capitalized software . . . . . . . . $
     Customer relationships . . . . . .
     Other. . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . .
Indefinite-lived intangible assets
     Customer relationships . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . $

1,514 $
439
46
1,999

(898) $
(232)
(45)
(1,175)

167
2,166 $

—
(1,175) $

(in millions)

616 $
207
1
824

167
991 $

1,572 $
473
57
2,102

(888) $
(214)
(55)
(1,157)

684
259
2
945

175
2,277 $

—
(1,157) $

175
1,120

The decrease in the gross carrying amount of amortized intangible assets in 2018 was primarily related to the retirement of fully 
amortized intangible assets, partially offset by additions to capitalized software.  Certain intangible assets are denominated in 
foreign currencies.  As such, the change in intangible assets includes a component attributable to foreign currency translation.  
Based on the qualitative assessment performed in 2018, it was determined that the Company’s indefinite-lived intangible assets 
were not impaired.

Amortization on the assets above amounted to $250 million, $252 million and $221 million in 2018, 2017 and 2016, respectively.  
The following table sets forth the estimated future amortization expense on finite-lived intangible assets on the consolidated 
balance sheet at December 31, 2018 for the years ending December 31: 

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2023 and thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(in millions)

248

187

127

51

211

824

Note 12. Accrued Expenses and Accrued Litigation

Accrued expenses consisted of the following at December 31:

2018

2017

(in millions)

Customer and merchant incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Personnel costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advertising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income and other taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

3,275 $
744
103
158
467
4,747 $

2,648
613
88
194
388
3,931

Customer and merchant incentives represent amounts to be paid to customers under business agreements.  The increase in 
customer and merchant incentives is due to the adoption of the new accounting standard pertaining to revenue recognition and 
timing of payments to customers.  See Note 1 (Summary of Significant Accounting Policies) for additional information on the 
cumulative impact of the adoption of the revenue recognition guidance.

85

 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

As of December 31, 2018 and 2017, the Company’s provision for litigation was $1,591 million and $709 million, respectively.  
These amounts are not included in the accrued expenses table above and are separately reported as accrued litigation on the 
consolidated balance sheet.  See Note 20 (Legal and Regulatory Proceedings) for additional information regarding the Company’s 
accrued litigation.

Note 13. Pension, Postretirement and Savings Plans

The Company and certain of its subsidiaries maintain various pension and other postretirement plans that cover substantially all 
employees worldwide.

Defined Contribution Plans 

The Company sponsors defined contribution retirement plans.  The primary plan is the Mastercard Savings Plan, a 401(k) plan 
for substantially all of the Company’s U.S. employees, which is subject to the provisions of the Employee Retirement Income 
Security Act of 1974 (“ERISA”), as amended.  In addition, the Company has several defined contribution plans outside of the U.S.  
The Company’s total expense for its defined contribution plans was $98 million, $84 million and $73 million in 2018, 2017 and 
2016, respectively. 

Defined Benefit and Other Postretirement Plans

The Company sponsors pension and postretirement plans for certain non-U.S. employees (the “non-U.S. Plans”) that cover various 
benefits specific to their country of employment.  In 2017, the Company acquired a majority interest in Vocalink.  Vocalink has 
a defined benefit pension plan (the “Vocalink Plan”) which was permanently closed to new entrants and future accruals as of 
July 21, 2013, however, plan participants’ obligations are adjusted for future salary changes.  The Company has agreed to make 
contributions of £15 million (approximately $18 million as of December 31, 2018) annually until March 2020.  The term “Pension 
Plans” includes the non-U.S. Plans and the Vocalink Plan.

The Company maintains a postretirement plan providing health coverage and life insurance benefits for substantially all of its 
U.S. employees hired before July 1, 2007 (the “Postretirement Plan”).

86

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

The Company uses a December 31 measurement date for the Pension Plans and its Postretirement Plan (collectively the “Plans”).  
The Company recognizes the funded status of its Plans, measured as the difference between the fair value of the plan assets and 
the projected benefit obligation, in the consolidated balance sheet.  The following table sets forth the Plans’ funded status, key 
assumptions and amounts recognized in the Company’s consolidated balance sheet at December 31:

Change in benefit obligation
Benefit obligation at beginning of year . . . . . . . . . . . . . . . . $
Benefit obligation acquired during the year . . . . . . . . . . . .
Service cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Actuarial (gain) loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefits paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfers in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . .
Benefit obligation at end of year . . . . . . . . . . . . . . . . . . . . .

Change in plan assets
Fair value of plan assets at beginning of year . . . . . . . . . . .
Fair value of plan assets acquired during the year . . . . . . .
Actual (loss) gain on plan assets . . . . . . . . . . . . . . . . . . . . . .
Employer contributions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefits paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfers in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . .
Fair value of plan assets at end of year . . . . . . . . . . . . . . . .

Pension Plans

Postretirement Plan

2018

2017

2018

2017

($ in millions)

$

468
—
9
12
(7)
(22)
1
(23)
438

427
—
(8)
33
(23)
2
(21)
410

$

46
410
9
8
(44)
(12)
3
48
468

33
344
(4)
23
(12)
3
40
427

$

61
—
1
2
(2)
(5)
—
—
57

—
—
—
5
(5)
—
—
—

59
—
1
2
3
(4)
—
—
61

—
—
—
4
(4)
—
—
—

Funded status at end of year . . . . . . . . . . . . . . . . . . . . . . . . $

(28)

$

(41)

$

(57)

$

(61)

Amounts recognized on the consolidated balance sheet
consist of:
Other liabilities, short-term. . . . . . . . . . . . . . . . . . . . . . . . . . $
Other liabilities, long-term . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Accumulated other comprehensive income consists of:

Net actuarial (gain) loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Prior service credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Weighted-average assumptions used to determine end
of year benefit obligations
Discount rate

Non-U.S. Plans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vocalink Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Postretirement Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rate of compensation increase

Non-U.S. Plans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vocalink Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Postretirement Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

* Not applicable 

87

— $
(28)
(28)

$

(5)

1
(4)

$

$

1.80%
3.10%
*

2.60%
4.00%
*

— $
(41)
(41)

$

(22)

—
(22)

$

$

1.80%
2.80%
*

2.60%
3.85%
*

(3)
(54)
(57)

(7)

(6)
(13)

$

$

$

$

*
*
4.25%

*
*
3.00%

(3)
(58)
(61)

(5)

(8)
(13)

*
*
3.50%

*
*
3.00%

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Each of the Pension Plans had benefit obligations in excess of plan assets at December 31, 2018 and 2017.  Information on the 
Pension Plans were as follows: 

Projected benefit obligation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated benefit obligation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

2018

2017

(in millions)
438 $
430
410

468
428
427

For the year ended December 31, 2018, the Company’s projected benefit obligation related to its Pension Plans decreased $30 
million attributable primarily to foreign currency translation and benefits paid.  For the year ended December 31, 2017, the 
Company’s projected benefit obligation related to its Pension Plans increased $422 million attributable primarily to the acquisition 
of Vocalink.

Components  of  net  periodic  benefit  cost  recorded  in  earnings  were  as  follows  for  the  Plans  for  each  of  the  years  ended 
December 31:

Pension Plans

Postretirement Plan

2018

2017

2016

2018

2017

2016

(in millions)

Service cost . . . . . . . . . . . . . . . . . . . . . . . $

9 $

9 $

10 $

1 $

1 $

Interest cost . . . . . . . . . . . . . . . . . . . . . .

Expected return on plan assets. . . . . . .

Curtailment gain. . . . . . . . . . . . . . . . . . .

Amortization of actuarial loss . . . . . . . .

Amortization of prior service credit . . .

Pension settlement charge . . . . . . . . . .

12

(20)

—

—

—

—

8

(13)

—

—

—

—

1

(1)

—

—

—

—

2

—

—

—

(2)

—

2

—

—

—

(2)

—

Net periodic benefit cost . . . . . . . . . . . . $

1 $

4 $

10 $

1 $

1 $

1

2

—

—

—

(1)

—

2

Net periodic benefit cost, excluding the service cost component, is recognized in other income (expense) on the consolidated 
statement of operations.  The service cost component is recognized in general and administrative expenses on the consolidated 
statement of operations.

Other changes in plan assets and benefit obligations recognized in other comprehensive income for the years ended December 31
were as follows:

Pension Plans

Postretirement Plan

2018

2017

2016

2018

2017

2016

Curtailment gain . . . . . . . . . . . . . . . . . . . $

— $

(in millions)

— $

— $

— $

Current year actuarial loss (gain) . . . . . .

Current year prior service credit . . . . . .

Amortization of prior service credit . . . .

Pension settlement charge . . . . . . . . . . .

Total other comprehensive loss
(income) . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Total net periodic benefit cost and
other comprehensive loss (income). . . . $

17

1

—

—

— $

(22)

—

—

—

1

—

—

—

(2)

—

2

—

18 $

(22) $

1 $

— $

19 $

(18) $

11 $

1 $

88

5

—

2

—

7 $

8 $

—

—

—

1

—

1

3

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Assumptions 

Weighted-average assumptions used to determine net periodic benefit cost were as follows for the years ended December 31:

Discount rate

Non-U.S. Plans . . . . . . . . . . . . . . . . . .

Vocalink Plan . . . . . . . . . . . . . . . . . . .

Postretirement Plan . . . . . . . . . . . . .

Expected return on plan assets

Non-U.S. Plans . . . . . . . . . . . . . . . . . .

Vocalink Plan . . . . . . . . . . . . . . . . . . .

Rate of compensation increase

Non-U.S. Plans . . . . . . . . . . . . . . . . . .

Vocalink Plan . . . . . . . . . . . . . . . . . . .

Postretirement Plan . . . . . . . . . . . . .

* Not applicable

Pension Plans

Postretirement Plan

2018

2017

2016

2018

2017

2016

1.80%

2.80%

*

3.00%

4.75%

2.60%

3.85%

*

1.60%

2.50%

*

3.25%

4.75%

2.59%

3.95%

*

1.85%

*

*

3.25%

*

2.64%

*

*

*

*

*

*

*

*

3.50%

4.00%

4.25%

*

*

*

*

*

*

*

*

*

*

*

*

3.00%

3.00%

3.00%

The Company’s discount rate assumptions are based on yield curves derived from high quality corporate bonds, which are matched 
to the expected cash flows of each respective plan.  The expected return on plan assets assumptions are derived using the current 
and expected asset allocations of the Pension Plans’ assets and considering historical as well as expected returns on various 
classes of plan assets.  The rates of compensation increases are determined by the Company, based upon its long-term plans for 
such increases.  

The following additional assumptions were used at December 31 in accounting for the Postretirement Plan:

Health care cost trend rate assumed for next year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ultimate trend rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Year that the rate reaches the ultimate trend rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2018

2017

6.00%

5.00%

2

6.50%

5.00%

3

Assets

Plan assets are managed taking into account the timing and amount of future benefit payments.  The Vocalink Plan assets are 
managed within the following target asset allocations:  non-government fixed income 39%, government securities (including 
U.K.  governmental  bonds)  28%,  investment  funds  25%  and  other  8%.    The  investment  funds  are  currently  comprised  of 
approximately 44% derivatives, 28% equity, 16% fixed income and 12% other.  For the non-U.S. Plans, the assets are concentrated 
primarily in insurance contracts.  

The  Valuation  Hierarchy  of  the  Pension  Plans’  assets  is  determined  using  a  consistent  application  of  the  categorization 
measurements for the Company’s financial instruments.  See Note 1 (Summary of Significant Accounting Policies) for additional 
information.

Cash and cash equivalents and other public investment vehicles (including certain mutual funds and government and agency 
securities) are valued at quoted market prices, which represent the net asset value of the shares held by the Vocalink Plan, and 
are  therefore  included  in  Level  1  of  the  Valuation  Hierarchy.    Certain  other  mutual  funds  (including  commingled  funds), 
governmental and agency securities and insurance contracts are valued at unit values provided by investment managers, which 
are based on the fair value of the underlying investments utilizing public information, independent external valuation from third-
party services or third-party advisors, and are therefore included in Level 2 of the Valuation Hierarchy.  Asset-backed securities 
are classified as Level 3 due to a lack of observable inputs in measuring fair value. 

89

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

The following tables set forth by level, within the Valuation Hierarchy, the Pension Plans’ assets at fair value as of December 31, 
2018 and 2017:

December 31, 2018

December 31, 2017

Quoted
Prices in
Active
Markets
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Fair Value

Quoted
Prices in
Active
Markets
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Fair Value

Cash and cash equivalents. . $
Government and agency
securities. . . . . . . . . . . . . . . .
Mutual funds . . . . . . . . . . . .

Insurance contracts . . . . . . .

Asset-backed securities . . . .

Other . . . . . . . . . . . . . . . . . . .

22 $

— $

— $

22 $

21 $

— $

— $

21

(in millions)

—

154

—

—

—

88

30

57

—

25

—

—

—

34

—

88

184

57

34

25

21

146

—

—

2

95

28

45

—

16

—

—

—

31

22

116

174

45

31

40

Total. . . . . . . . . . . . . . . . . . . . $

176 $

200 $

34 $

410 $

190 $

184 $

53 $

427

The following table summarizes expected benefit payments through 2028 for the Pension Plans and the Postretirement Plan, 
including those payments expected to be paid from the Company’s general assets.  Actual benefit payments may differ from 
expected benefit payments.

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2024 - 2028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pension Plans

Postretirement Plan

(in millions)

14 $

10

11

14

13

64

3

4

4

4

4

20

90

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 14. Debt

Long-term debt consisted of the following at December 31:

Notes

Issuance
Date

Interest Payment
Terms

Maturity
Date

Aggregate
Principal
Amount

Stated
Interest 
Rate

Effective
Interest 
Rate

2018

2017

650

750

600

839

958

180

500

1,000

5,477

(53)

5,424

—

(in millions, except percentages)

3.500%

3.950%

3.598% $

500 $

3.990%

500

—

—

2018 USD Notes .

February 2018

Semi-annually

2016 USD Notes .

November 2016

Semi-annually

2015 Euro Notes .

December 2015

Annually

2014 USD Notes .

March 2014

Semi-annually

2028

2048

2021

2026

2046

2022

2027

2030

2019

2024

$

$

$

$

$

€

€

$

$

500

500

1,000

650

750

600

2,000

700

800

150

1,650

500

1,000

1,500

2.000%

2.950%

3.800%

2.236%

3.044%

3.893%

1.100%

2.100%

2.500%

1.265%

2.189%

2.562%

650

750

600

801

916

172

2.000%

3.375%

2.178%

3.484%

500

1,000

Less: Unamortized discount and debt issuance costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total debt outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Current portion1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6,389

(55)

6,334

(500)

$

5,834 $

5,424

1  Relates to the current portion of the 2014 USD Notes, due in April 2019, classified as current portion of long-term debt on the consolidated balance 
sheet.  

In February 2018, the Company issued $500 million principal amount of notes due February 2028 and $500 million principal 
amount of notes due February 2048 (collectively the “2018 USD Notes”).  The net proceeds from the issuance of the 2018 USD 
Notes, after deducting the original issue discount, underwriting discount and offering expenses, were $991 million. 

The net proceeds, after deducting the original issue discount, underwriting discount and offering expenses, from the issuance 
of the 2016 USD Notes, the 2015 Euro Notes and the 2014 USD Notes, were $1.969 billion, $1.723 billion and $1.484 billion, 
respectively. 

The outstanding debt, described above, is not subject to any financial covenants and it may be redeemed in whole, or in part, 
at the Company’s option at any time for a specified make-whole amount.  These notes are senior unsecured obligations and 
would rank equally with any future unsecured and unsubordinated indebtedness.  The proceeds of the notes are to be used for 
general corporate purposes. 

91

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Scheduled annual maturities of the principal portion of long-term debt outstanding at December 31, 2018 are summarized below. 

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(in millions)

500
—
650
801
—
4,438
6,389

On November 15, 2018, the Company increased its commercial paper program (the “Commercial Paper Program”) from $3.75 
billion to $4.5 billion under which the Company is authorized to issue unsecured commercial paper notes with maturities of up 
to 397 days from the date of issuance.  The Commercial Paper Program is available in U.S. dollars.

In conjunction with the Commercial Paper Program, the Company entered into a committed five-year unsecured $4.5 billion
revolving credit facility (the “Credit Facility”) on November 15, 2018.  The Credit Facility, which expires on November 15, 2023, 
amended and restated the Company’s prior $3.75 billion credit facility which was set to expire in October 2022.  Borrowings 
under the Credit Facility are available in U.S. dollars and/or euros.  The facility fee under the Credit Facility is determined according 
to the Company’s credit rating and is payable on the average daily commitment, regardless of usage, per annum.  In addition to 
the facility fee, interest rates on borrowings under the Credit Facility would be based on prevailing market interest rates plus 
applicable margins that fluctuate based on the Company’s credit rating.  The Credit Facility contains customary representations, 
warranties, events of default and affirmative and negative covenants, including a financial covenant limiting the maximum level 
of  consolidated  debt  to  earnings  before  interest,  taxes,  depreciation  and  amortization  (“EBITDA”).    The  Company  was  in 
compliance in all material respects with the covenants of the Credit Facility at December 31, 2018 and 2017.  The majority of 
Credit Facility lenders are customers or affiliates of customers of Mastercard.

Borrowings under the Commercial Paper Program and the Credit Facility are used to provide liquidity for general corporate 
purposes, including providing liquidity in the event of one or more settlement failures by the Company’s customers.  The Company 
may borrow and repay amounts under the Commercial Paper Program and Credit Facility from time to time.  The Company had 
no borrowings under the Credit Facility and the Commercial Paper Program at December 31, 2018 and 2017.

In March 2018, the Company filed a universal shelf registration statement (replacing a previously filed shelf registration statement 
that was set to expire) to provide additional access to capital, if needed.  Pursuant to the shelf registration statement, the Company 
may from time to time offer to sell debt securities, guarantees of debt securities, preferred stock, Class A common stock, depository 
shares, purchase contracts, units or warrants in one or more offerings.

Note 15. Stockholders’ Equity

Classes of Capital Stock

Mastercard’s amended and restated certificate of incorporation authorizes the following classes of capital stock: 

Class

A

B

Par Value Per
Share

$0.0001

$0.0001

Preferred

$0.0001

Authorized Shares 
(in millions)

Dividend and Voting Rights

One vote per share
Dividend rights

Non-voting
Dividend rights

No shares issued or outstanding at December 31, 2018 and 
2017,  respectively.    Dividend  and  voting  rights  are  to  be 
determined by the Board of Directors of the Company upon 
issuance.

3,000

1,200

300

92

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Ownership and Governance Structure

Equity ownership and voting power of the Company’s shares were allocated as follows as of December 31:

2018

2017

Equity Ownership

General Voting
Power

Equity Ownership

General Voting
Power

Public Investors (Class A stockholders) . . . . . . . . . . . . . .

Principal or Affiliate Customers (Class B stockholders) .

Mastercard Foundation (Class A stockholders). . . . . . . .

88.0%

1.1%

10.9%

89.0%

—%

11.0%

88.0%

1.4%

10.6%

89.2%

—%

10.8%

Class B Common Stock Conversions

Shares of Class B common stock are convertible on a one-for-one basis into shares of Class A common stock.  Entities eligible to 
hold  Mastercard’s  Class  B  common  stock  are  defined  in  the  Company’s  amended  and  restated  certificate  of  incorporation 
(generally the Company’s principal or affiliate customers), and they are restricted from retaining ownership of shares of Class A 
common stock.  Class B stockholders are required to subsequently sell or otherwise transfer any shares of Class A common stock 
received pursuant to such a conversion.  

Mastercard Foundation

In connection and simultaneously with its 2006 initial public offering (the “IPO”), the Company issued and donated 135 million
newly authorized shares of Class A common stock to Mastercard Foundation.  Mastercard Foundation is a private charitable 
foundation  incorporated  in  Canada  that  is  controlled  by  directors  who  are  independent  of  the  Company  and  its  principal 
customers.  Under the terms of the donation, Mastercard Foundation became able to resell the donated shares in May 2010 to 
the extent necessary to meet charitable disbursement requirements dictated by Canadian tax law.  Under Canadian tax law, 
Mastercard Foundation is generally required to disburse at least 3.5% of its assets not used in administration each year for 
qualified charitable disbursements.  However, Mastercard Foundation obtained permission from the Canadian tax authorities to 
defer  the  giving  requirements  until  2021.    Mastercard  Foundation,  at  its  discretion,  may  decide  to  meet  its  disbursement 
obligations on an annual basis or to settle previously accumulated obligations during any given year.  Mastercard Foundation will 
be permitted to sell all of its remaining shares beginning May 1, 2027, subject to certain conditions.

Stock Repurchase Programs

The Company’s Board of Directors have approved share repurchase programs authorizing the Company to repurchase shares of 
its Class A Common Stock.  These programs become effective after the completion of the previously authorized share repurchase 
program.  

93

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

The  following  table  summarizes  the  Company’s  share  repurchase  authorizations  of  its  Class  A  common  stock  through 
December 31, 2018, as well as historical purchases:

Board authorization dates

December
2018

December
2017

December
2016

December 
2015

December 
2014

Date program became effective

January
2019

March
2018

April 2017

February
2016

January
2015

Total

(in millions, except average price data)

Board authorization . . . . . . . . . . . . . . . . . . . . . . . . $

6,500 $

4,000 $

4,000 $

4,000 $

3,750 $ 22,250

Dollar-value of shares repurchased in 2016 . . . . . $

Remaining authorization at December 31, 2016 . $

Dollar-value of shares repurchased in 2017 . . . . . $

Remaining authorization at December 31, 2017 . $

Dollar-value of shares repurchased in 2018 . . . . . $

— $

— $

— $

— $

— $

— $

— $

— $

4,000 $

2,766 $

4,000 $

1,234 $

3,699 $

1,234 $

Remaining authorization at December 31, 2018 . $

6,500 $

301 $

— $

996 $

996 $

— $

— $

— $

— $

— $

— $

— $

— $

3,511

4,996

3,762

5,234

4,933

6,801

— $

3,004 $

507 $

Shares repurchased in 2016. . . . . . . . . . . . . . . . . .

Average price paid per share in 2016 . . . . . . . . . . $

Shares repurchased in 2017. . . . . . . . . . . . . . . . . .

Average price paid per share in 2017 . . . . . . . . . . $

Shares repurchased in 2018. . . . . . . . . . . . . . . . . .

—

— $

—

— $

—

—

— $

—

—

31.2

5.7

36.9

— $

96.15 $

89.76 $

95.18

21.0

9.1

—

30.1

— $ 131.97 $ 109.16 $

— $ 125.05

19.0

7.2

—

— $

—

26.2

— $ 188.26

Average price paid per share in 2018 . . . . . . . . . . $

— $ 194.77 $ 171.11 $

Cumulative shares repurchased through
December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . .

—

19.0

28.2

40.4

40.8

128.4

Cumulative average price paid per share . . . . . . . $

— $ 194.77 $ 141.99 $

99.10 $

92.03 $ 120.44

The following table presents the changes in the Company’s outstanding Class A and Class B common stock for the years ended 
December 31:

Outstanding Shares

Class A

Class B

(in millions)

Balance at December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Conversion of Class B to Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Conversion of Class B to Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Share-based payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Conversion of Class B to Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,095.0

(36.9)

2.3

2.0

1,062.4

(30.1)

2.2

5.2

1,039.7

(26.2)

2.8

2.3

Balance at December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,018.6

21.3

—

—

(2.0)

19.3

—

—

(5.2)

14.1

—

—

(2.3)

11.8

94

 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 16. Accumulated Other Comprehensive Income (Loss)

The changes in the balances of each component of accumulated other comprehensive income (loss), net of tax, for the years 
ended December 31, 2018 and 2017 were as follows:

Foreign Currency 
Translation 
Adjustments1

Translation
Adjustments on
Net Investment
Hedge

Defined Benefit 
Pension and 
Other 
Postretirement 
Plans2

(in millions)

Investment 
Securities 
Available-for-
Sale3

Accumulated
Other
Comprehensive
Income (Loss)

Balance at December 31, 2016 . . . . . . . . . . . $

(949) $

12 $

11 $

2 $

Other comprehensive income (loss). . . . . . .

Balance at December 31, 2017 . . . . . . . . . . .

Other comprehensive income (loss). . . . . . .

567

(382)

(279)

(153)

(141)

75

14

25

(15)

(1)

1

(2)

Balance at December 31, 2018 . . . . . . . . . . . $

(661) $

(66) $

10 $

(1) $

(924)

427

(497)

(221)

(718)

1 During 2017, the decrease in the accumulated other comprehensive loss related to foreign currency translation adjustments was driven primarily by 
the  appreciation  of  the  euro.   During  2018,  the  increase  in  the  accumulated  other  comprehensive  loss  related  to  foreign  currency  translation 
adjustments was driven primarily by the devaluation of the euro, British pound and Brazilian real.

2 During 2017, the increase in the accumulated other comprehensive gain related to the Company’s postretirement plans was driven primarily by the 
addition of the Vocalink Plan.  Deferred gains related to the Company’s postretirement plans, reclassified from accumulated other comprehensive 
income (loss) to earnings, were $2 million before tax and $1 million after tax.  During 2018, the decrease in the accumulated other comprehensive 
gain related to the Company’s postretirement plans was driven primarily by an actuarial loss related to the Vocalink Plan.  Deferred gains related to 
the Company’s postretirement plans, reclassified from accumulated other comprehensive income (loss) to earnings, were $1 million before and after 
tax.  See Note 13 (Pension, Postretirement and Savings Plans) for additional information.

3 During 2017 and 2018, gains and losses on available-for-sale investment securities, reclassified from accumulated other comprehensive income (loss) 
to investment income, were not significant.

Note 17. Share-Based Payments

In May 2006, the Company implemented the Mastercard Incorporated 2006 Long Term Incentive Plan, which was amended and 
restated as of June 5, 2012 (the “LTIP”).  The LTIP is a stockholder-approved plan that permits the grant of various types of equity 
awards to employees.  

The Company has granted Options, RSUs and PSUs under the LTIP.  The Options, which expire ten years from the date of grant, 
generally vest ratably over four years from the date of grant.  The RSUs and PSUs generally vest after three years.  The Company 
uses the straight-line method of attribution for expensing equity awards.  Compensation expense is recorded net of estimated 
forfeitures.  Estimates are adjusted as appropriate.

For all awards granted prior to March 2017, a participant’s unvested awards are forfeited upon termination of employment.  For 
all awards granted on or after March 1, 2017, in the event of termination due to job elimination (as defined by the Company), a 
participant will retain a pro-rata portion of the unvested awards for services performed through the date of termination.  In the 
event a participant terminates employment due to disability or retirement more than six months (seven months for those granted 
on or after March 1, 2017) after receiving the award, the participant retains all of their awards without providing additional 
service to the Company.  Retirement eligibility is dependent upon age and years of service.  Compensation expense is recognized 
over the shorter of the vesting periods stated in the LTIP or the date the individual becomes eligible to retire but not less than 
six months (or seven months for grants awarded on or after March 1, 2017).

There are approximately 116 million shares of Class A common stock authorized for equity awards under the LTIP.  Although the 
LTIP permits the issuance of shares of Class B common stock, no such shares have been authorized for issuance.  Shares issued 
as a result of Option exercises and the conversions of RSUs and PSUs were funded primarily with the issuance of new shares of 
Class A common stock.

95

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Stock Options

The fair value of each Option is estimated on the date of grant using a Black-Scholes option pricing model.  The following table 
presents the weighted-average assumptions used in the valuation and the resulting weighted-average fair value per option granted 
for the years ended December 31:

Risk-free rate of return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expected term (in years) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expected volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expected dividend yield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.7%

6.00

19.7%

0.6%

2.0%

5.00

19.3%

0.8%

1.3%

5.00

23.3%

0.8%

Weighted-average fair value per Option granted . . . . . . . . . . . . . . . . . . $

40.90

$

21.23

$

18.58

2018

2017

2016

The risk-free rate of return was based on the U.S. Treasury yield curve in effect on the date of grant.  The expected term and the 
expected volatility were based on historical Mastercard information.  The expected dividend yields were based on the Company’s 
expected annual dividend rate on the date of grant.

The following table summarizes the Company’s option activity for the year ended December 31, 2018:

Options

(in millions)

Weighted-Average
Exercise Price

Weighted-Average
Remaining
Contractual Term

Aggregate Intrinsic
Value

(in years)

(in millions)

Outstanding at January 1, 2018 . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Forfeited/expired . . . . . . . . . . . . . . . . . . . . . . . . . . .

Outstanding at December 31, 2018. . . . . . . . . . . . .

Exercisable at December 31, 2018. . . . . . . . . . . . . .

Options vested and expected to vest at
December 31, 2018. . . . . . . . . . . . . . . . . . . . . . . . . .

8.6

0.9

(1.8)

(0.1)

7.6

4.3

7.6

$

$

$

$

$

$

$

77

173

57

112

93

72

93

6.4

5.2

6.4

$

$

$

726

505

723

As of December 31, 2018, there was $34 million of total unrecognized compensation cost related to non-vested Options.  The 
cost is expected to be recognized over a weighted-average period of 2.1 years.

Restricted Stock Units

The following table summarizes the Company’s RSU activity for the year ended December 31, 2018:

Outstanding at January 1, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Converted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Outstanding at December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . .

RSUs expected to vest at December 31, 2018 . . . . . . . . . . . . . . . .

Units

(in millions)

Weighted-Average
Grant-Date Fair Value

Aggregate Intrinsic
Value

(in millions)

4.1

0.9

(1.1)

(0.2)

3.7

3.6

$

$

$

$

$

$

97

171

90

110

117

116

$

$

702

680

The fair value of each RSU is the closing stock price on the New York Stock Exchange of the Company’s Class A common stock on 
the date of grant, adjusted for the exclusion of dividend equivalents.  Upon vesting, a portion of the RSU award may be withheld 
to satisfy the minimum statutory withholding taxes.  The remaining RSUs will be settled in shares of the Company’s Class A 

96

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

common stock after the vesting period.  As of December 31, 2018, there was $153 million of total unrecognized compensation 
cost related to non-vested RSUs.  The cost is expected to be recognized over a weighted-average period of 1.7 years.

Performance Stock Units

The following table summarizes the Company’s PSU activity for the year ended December 31, 2018:

Outstanding at January 1, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Converted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outstanding at December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . .

PSUs expected to vest at December 31, 2018 . . . . . . . . . . . . . . . .

Units

(in millions)

Weighted-Average 
Grant-Date Fair Value

Aggregate Intrinsic
Value

(in millions)

0.5

0.1

(0.3)

0.3

0.6

0.6

$

$

$

$

$

$

105

226

99

94

120

119

$

$

119

118

1 Represents additional shares issued in March 2018 related to the 2015 PSU grant based on performance and market conditions achieved over the three-
year measurement period.  These shares vested upon issuance.  

Since 2013, PSUs containing performance and market conditions have been issued.  Performance measures used to determine 
the actual number of shares that vest after three years include net revenue growth, EPS growth and relative total shareholder 
return (“TSR”).  Relative TSR is considered a market condition, while net revenue and EPS growth are considered performance 
conditions.  The Monte Carlo simulation valuation model is used to determine the grant-date fair value.  

Compensation expenses for PSUs are recognized over the requisite service period if it is probable that the performance target 
will be achieved and subsequently adjusted if the probability assessment changes.  As of December 31, 2018, there was $13 
million  of  total  unrecognized  compensation  cost  related  to  non-vested  PSUs.    The  cost  is  expected  to  be  recognized  over  a 
weighted-average period of 1.3 years.

Additional Information

The following table includes additional share-based payment information for each of the years ended December 31: 

Share-based compensation expense: Options, RSUs and PSUs . . . . . . . $

196

$

176

$

2018

2017

2016

(in millions, except weighted-average fair value)

Income tax benefit recognized for equity awards. . . . . . . . . . . . . . . . . .

Income tax benefit realized related to Options exercised . . . . . . . . . . .

Options:

Total intrinsic value of Options exercised . . . . . . . . . . . . . . . . . . . . . . . .

RSUs:

Weighted-average grant-date fair value of awards granted. . . . . . . . . .

Total intrinsic value of RSUs converted into shares of Class A
common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PSUs:

Weighted-average grant-date fair value of awards granted. . . . . . . . . .

Total intrinsic value of PSUs converted into shares of Class A
common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

53

242

171

194

226

40

57

36

106

112

131

126

13

148

49

31

86

91

122

92

25

97

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 18. Commitments

At December 31, 2018, the Company had the following future minimum payments due under non-cancelable agreements:

Total

Capital
Leases

Operating
Leases

Sponsorship,
Licensing &
Other

2019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

426 $
259
175
121
67
327
1,375 $

(in millions)
4 $
4
—
—
—
—
8 $

72 $
75
76
68
58
327
676 $

350
180
99
53
9
—
691

Included in the table above are capital leases with a net present value of minimum lease payments of $8 million.  In addition, at 
December 31,  2018,  $25  million  of  the  future  minimum  payments  in  the  table  above  for  sponsorship,  licensing  and  other 
agreements was accrued.  Consolidated rental expense for the Company’s leased office space was $94 million, $77 million and 
$62 million for 2018, 2017 and 2016, respectively.  Consolidated lease expense for automobiles, computer equipment and office 
equipment was $20 million, $22 million and $19 million for 2018, 2017 and 2016, respectively. 

Note 19. Income Taxes

On December 22, 2017, U.S. Tax Reform was enacted into law with the effective date for most provisions being January 1, 2018.  
U.S. Tax Reform represents significant changes to the U.S. internal revenue code and, among other things:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

lowered the corporate income tax rate from 35% to 21%

imposed a one-time deemed repatriation tax on accumulated foreign earnings (the “Transition Tax”)

provides for a 100% dividends received deduction on dividends from foreign affiliates

requires a current inclusion in U.S. federal taxable income of earnings of foreign affiliates that are determined to be 
global intangible low taxed income or “GILTI”

creates the base erosion anti-abuse tax, or “BEAT”

provides for an effective tax rate of 13.125% for certain income derived from outside of the U.S. (referred to as foreign 
derived intangible income or “FDII”)

introduced further limitations on the deductibility of executive compensation

permits 100% expensing of qualifying fixed assets acquired after September 27, 2017

limits the deductibility of interest expense in certain situations and

eliminates the domestic production activities deduction.

While the effective date of the law for most provisions was January 1, 2018, GAAP requires the effects of changes in tax rates be 
accounted for in the reporting period of enactment, which was the 2017 reporting period.

Components of Income and Income tax expense 

The domestic and foreign components of income before income taxes for the years ended December 31 are as follows:

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

3,510 $
3,694
7,204 $

3,482 $
3,040
6,522 $

3,736
1,910
5,646

2018

2017

(in millions)

2016

98

 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

The total income tax provision for the years ended December 31 is comprised of the following components:

Current

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
State and local. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State and local. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Effective Income Tax Rate

2018

2017

(in millions)

2016

649 $

69
871
1,589

(228)
(11)
(5)
(244)
1,345 $

1,704 $
65
752
2,521

134
1
(49)
86
2,607 $

1,074
36
497
1,607

(6)
(2)
(12)
(20)
1,587

A reconciliation of the effective income tax rate to the U.S. federal statutory income tax rate for the years ended December 31, 
is as follows:

2018

2017

2016

Amount

Percent

Amount

Percent

Amount

Percent

Income before income taxes . . . . . . . . . . . . . . . . $

7,204

(in millions, except percentages)
$

6,522

$

Federal statutory tax . . . . . . . . . . . . . . . . . . . . . . .
State tax effect, net of federal benefit. . . . . . . . .
Foreign tax effect. . . . . . . . . . . . . . . . . . . . . . . . . .
European Commission fine. . . . . . . . . . . . . . . . . .
Foreign tax credits1 . . . . . . . . . . . . . . . . . . . . . . . .
Transition Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remeasurement of deferred taxes. . . . . . . . . . . .
Windfall benefit. . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . $

1,513
46
(92)
194
(110)
22
(7)
(72)
(149)
1,345

21.0 %
0.6 %
(1.3)%
2.7 %
(1.5)%
0.3 %
(0.1)%
(1.0)%
(2.0)%
18.7 % $

2,283
43
(380)
—
(27)
629
157
(43)
(55)
2,607

35.0 %
0.7 %
(5.8)%
— %
(0.4)%
9.6 %
2.4 %
(0.7)%
(0.8)%
40.0 % $

5,646

1,976
22
(188)
—
(141)
—
—
—
(82)
1,587

35.0 %
0.4 %
(3.3)%
— %
(2.5)%
— %
— %
— %
(1.5)%
28.1 %

1 Included within the impact of the 2018 foreign tax credits is a $90 million tax benefit relating to the carryback of certain foreign tax credits.  Additionally, 
included in 2016 is a $116 million benefit associated with the repatriation of 2016 foreign earnings.  There was no benefit associated with the 
repatriation of foreign earnings in 2018 and 2017 due to the enactment of U.S. Tax Reform.

The effective tax rates for the years ended December 31, 2018, 2017 and 2016 were 18.7%, 40.0% and 28.1%, respectively.  The 
effective income tax rate for 2018 was lower than the effective income tax rate for 2017 primarily due to additional tax expense 
of $873 million attributable to U.S. Tax Reform in 2017, a lower 2018 statutory tax rate in the U.S. and Belgium and a more 
favorable geographic mix of earnings.  The lower effective tax rate is also attributable to discrete tax benefits, relating primarily 
to $90 million of foreign tax credits generated in 2018, which can be carried back and utilized in 2017 under transition rules in 
the proposed foreign tax credit regulations issued on November 28, 2018, along with provisions for legal matters in the United 
States.  These benefits were partially offset by the nondeductible nature of the fine issued by the European Commission.  See 
Note 20 (Legal and Regulatory Proceedings) for further discussion of the European Commission fine and U.S. merchant class 
litigation.  The impact of U.S. Tax Reform for the period ending December 31, 2018 resulted in a net $75 million non-recurring 
tax benefit due to the carry back of certain foreign tax credits, incremental transition tax and the remeasurement of deferred 
taxes.

The effective income tax rate for 2017 was higher than the effective income tax rate for 2016 primarily due to additional tax 
expense  of  $873  million  attributable  to  U.S.  Tax  reform,  which  included  provisional  amounts  of  $825  million  related  to  the 
Transition Tax, the remeasurement of the Company’s net deferred tax asset balance in the U.S. and the recognition of a deferred 
tax liability related to a change in assertion regarding the indefinite reinvestment of a substantial amount of the Company’s 
foreign earnings, as well as $48 million due to a foregone foreign tax credit benefit on 2017 repatriations.  In addition, the 
99

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Company’s 2017 effective income tax rate versus 2016 was impacted by a more favorable geographic mix of earnings in 2017, 
partially offset by a lower U.S. foreign tax credit benefit.

SAB 118

The Company was able to make reasonable estimates at December 31, 2017 and had recorded a provisional charge of $629 
million related to the Transition Tax, $157 million for the remeasurement of the Company’s net deferred tax asset in the U.S. and 
$36 million related to the change in assertion regarding the indefinite reinvestment of foreign earnings.  However, these amounts 
were adjusted during the measurement period due to evolving analysis and interpretations of law, including issuance by the 
Internal  Revenue  Service  (the  “IRS”)  and  Treasury  of  Notices  and  regulations,  discussions  with  the  Department  of  Treasury 
(“Treasury”), as well as interpretations of how accounting for income taxes should be applied. 

At the close of the measurement period, the Company has finalized its assessment of the impact of U.S. Tax Reform resulting in 
a Transition Tax liability of $687 million and a $150 million charge related to the remeasurement of the Company’s net deferred 
tax assets in the U.S.  In 2018, the Company recorded an increase in the transition tax liability of $36 million, with an offsetting 
decrease to its deferred tax liabilities.  The Company recorded additional Transition Tax expense of $22 million and has recorded 
a $7 million reduction to the charge for the remeasurement of its net deferred tax assets.  The adjustments in 2018 were primarily 
the result of additional administrative guidance and proposed regulations issued by the IRS and Treasury.

The Transition Tax will be paid over eight annual installments.  The initial installment of $55 million was due and paid by April 
15, 2018.  Additionally, the overpayment appearing on the 2017 U.S. federal tax return has been applied against the Company’s 
Transition Tax liability.  Approximately $509 million of the remaining tax due is recorded in other liabilities on the consolidated 
balance sheet at December 31, 2018.  At December 31, 2017 the Company had reflected a current liability of $52 million and an 
other liability of $577 million.  Under U.S. Tax Reform, for purposes of IRS examination of the Transition Tax, the statute of 
limitations is extended to six years.

Singapore Income Tax Rate 

In connection with the expansion of the Company’s operations in the Asia Pacific, Middle East and Africa region, the Company’s 
subsidiary in Singapore, Mastercard Asia Pacific Pte. Ltd. (“MAPPL”) received an incentive grant from the Singapore Ministry of 
Finance in 2010.  The incentive had provided MAPPL with, among other benefits, a reduced income tax rate for the 10-year 
period commencing January 1, 2010 on taxable income in excess of a base amount.  The Company continued to explore business 
opportunities in this region, resulting in an expansion of the incentives being granted by the Ministry of Finance, including a 
further reduction to the income tax rate on taxable income in excess of a revised fixed base amount commencing July 1, 2011 
and continuing through December 31, 2025.  Without the incentive grant, MAPPL would have been subject to the statutory 
income tax rate on its earnings.  For 2018, 2017 and 2016, the impact of the incentive grant received from the Ministry of Finance 
resulted in a reduction of MAPPL’s income tax liability of $212 million, or $0.20 per diluted share, $104 million, or $0.10 per 
diluted share, and $49 million, or $0.04 per diluted share, respectively.

Intra-entity asset transfers 

During 2014, the Company implemented an initiative to better align its legal entity and tax structure with its operational footprint 
outside of the U.S.  This initiative resulted in a one-time taxable gain in Belgium relating to the transfer of intellectual property 
to a related foreign entity in the United Kingdom.  The Company recorded a deferred charge related to the income tax expense 
on intercompany profits that resulted from the transfer.  The tax associated with the transfer was deferred and amortized utilizing 
a 25-year life.  The deferred charge was included in other current assets and other assets on the consolidated balance sheet at 
December 31, 2017 in the amounts of $17 million and $352 million, respectively.  The aforementioned deferred charge of $369 
million at December 31, 2017, was written off to retained earnings as a component of the cumulative-effect adjustment as of 
January 1, 2018.  In addition, deferred taxes are a component of the cumulative-effect adjustment whereby the Company has 
recorded a $186 million deferred tax asset in this regard.  See Note 1 (Summary of Significant Accounting Policies) for additional 
information related to this guidance.

Indefinite Reinvestment 

In  2017,  as  a  result  of  U.S.  Tax  Reform,  among  other  things,  the  Company  changed  its  assertion  regarding  the  indefinite 
reinvestment of foreign earnings outside the U.S. for certain of our foreign affiliates and recognized a provisional deferred tax 
liability of $36 million.  In 2018, the Company completed its analysis of global working capital and cash needs.  It is the Company’s 

100

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

present intention to indefinitely reinvest a portion of its historic undistributed accumulated earnings associated with certain 
foreign subsidiaries outside of the U.S.  

As part of its analysis, the Company determined that approximately $5.8 billion of the approximately $6.7 billion of unremitted 
foreign earnings as of December 31, 2017, were no longer permanently reinvested.  Notwithstanding the fact that some earnings 
continue  to  be  permanently  reinvested,  all  historical  earnings,  approximately  $7.0  billion,  were  taxed  in  the  U.S.  as  part  of 
transition tax pursuant to U.S. Tax Reform, of which $267 million was repatriated in 2017.  

Additionally, during 2018, the Company repatriated approximately $3.3 billion.  As of December 31, 2018, the Company had 
approximately $2.5 billion of accumulated earnings to be repatriated in the future, for which $8 million of deferred tax benefit 
was  recorded.    The  tax  effect  is  primarily  related  to  the  estimated  foreign  exchange  impact  recognized  when  earnings  are 
repatriated.  The Company expects that foreign withholding taxes associated with these future repatriated earnings will not be 
material.  Earnings of approximately $0.9 billion remain permanently reinvested and the Company estimates that an immaterial 
U.S. federal and state and local income tax benefit would result, primarily from foreign exchange, if these earnings were to be 
repatriated.

Deferred Taxes

Deferred tax assets and liabilities represent the expected future tax consequences of temporary differences between the carrying 
amounts and the tax basis of assets and liabilities.  The components of deferred tax assets and liabilities at December 31 are as 
follows:

2018

2017

(in millions)

Deferred Tax Assets

Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Compensation and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State taxes and other credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net operating and capital losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unrealized gain/loss - 2015 Euro Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoverable basis of deconsolidated entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intangible assets1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Previously taxed earnings and profits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Deferred Tax Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred Tax Liabilities

Prepaid expenses and other accruals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Previously taxed earnings and profits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Deferred Tax Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

297 $
210
30
104
28
—
170

7
80
(94)
832

89
125
97
—
18
329

Net Deferred Tax Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

503 $

1 On January 1, 2018 a $186 million deferred tax asset was established related to intra-entity transfers as discussed above.  

158
127
28
105
48
35
—

—
83
(91)
493

48
151
83
36
31
349

144

Both the 2018 and 2017 valuation allowances relate primarily to the Company’s ability to recognize tax benefits associated with 
certain foreign net operating losses.  The recognition of the foreign losses is dependent upon the future taxable income in such 
jurisdictions and the ability under tax law in these jurisdictions to utilize net operating losses following a change in control.

101

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

A  reconciliation  of  the  beginning  and  ending  balance  for  the  Company’s  unrecognized  tax  benefits  for  the  years  ended 
December 31, is as follows:

Beginning balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions:

Current year tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prior year tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reductions:

Prior year tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements with tax authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired statute of limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2018

2017

(in millions)

2016

183 $

169 $

23
5

(17)
(18)
(12)
164 $

21
9

(1)
(4)
(11)
183 $

181

20
13

(28)
(2)
(15)
169

The entire unrecognized tax benefit of $164 million, if recognized, would reduce the effective tax rate.  During 2018, there was 
a reduction to the balance of the Company’s unrecognized tax benefits.  This was primarily due to a favorable court decision and 
settlements with tax authorities in multiple jurisdictions.  Further, the information gained related to these matters was considered 
in measuring uncertain tax benefits recognized for the periods subsequent to the periods settled.

The Company is subject to tax in the U.S., Belgium, Singapore, the United Kingdom and various other foreign jurisdictions, as 
well as state and local jurisdictions.  Uncertain tax positions are reviewed on an ongoing basis and are adjusted after considering 
facts and circumstances, including progress of tax audits, developments in case law and closing of statutes of limitation.  Within 
the next twelve months, the Company believes that the resolution of certain federal, foreign and state and local examinations 
are reasonably possible and that a change in estimate, reducing unrecognized tax benefits, may occur.  While such a change may 
be significant, it is not possible to provide a range of the potential change until the examinations progress further or the related 
statutes of limitation expire.  The Company has effectively settled its U.S. federal income tax obligations through 2011.  With 
limited exception, the Company is no longer subject to state and local or foreign examinations by tax authorities for years before 
2010.

At December 31, 2018 and 2017, the Company had a net income tax-related interest payable of $8 million and $10 million, 
respectively, in its consolidated balance sheet.  Tax-related interest income /(expense) in the periods 2018,  2017 and 2016, were 
not material.   In addition, as of December 31, 2018 and 2017, the amounts the Company has recognized for penalties payable 
in its consolidated balance sheet were not material.

Note 20. Legal and Regulatory Proceedings

Mastercard is a party to legal and regulatory proceedings with respect to a variety of matters in the ordinary course of business.  
Some  of  these  proceedings  are  based  on  complex  claims  involving  substantial  uncertainties  and  unascertainable  damages.  
Accordingly, except as discussed below, it is not possible to determine the probability of loss or estimate damages, and therefore, 
Mastercard has not established reserves for any of these proceedings.  When the Company determines that a loss is both probable 
and reasonably estimable, Mastercard records a liability and discloses the amount of the liability if it is material.  When a material 
loss contingency is only reasonably possible, Mastercard does not record a liability, but instead discloses the nature and the 
amount of the claim, and an estimate of the loss or range of loss, if such an estimate can be made.  Unless otherwise stated 
below with respect to these matters, Mastercard cannot provide an estimate of the possible loss or range of loss based on one 
or more of the following reasons: (1) actual or potential plaintiffs have not claimed an amount of monetary damages or the 
amounts are unsupportable or exaggerated, (2) the matters are in early stages, (3) there is uncertainty as to the outcome of 
pending appeals or motions, (4) there are significant factual issues to be resolved, (5) the existence in many such proceedings 
of multiple defendants or potential defendants whose share of any potential financial responsibility has yet to be determined 
and/or (6) there are novel legal issues presented.  Furthermore, except as identified with respect to the matters below, Mastercard 
does not believe that the outcome of any individual existing legal or regulatory proceeding to which it is a party will have a 
material adverse effect on its results of operations, financial condition or overall business.  However, an adverse judgment or 
other outcome or settlement with respect to any proceedings discussed below could result in fines or payments by Mastercard 
and/or could require Mastercard to change its business practices.  In addition, an adverse outcome in a regulatory proceeding 
could lead to the filing of civil damage claims and possibly result in significant damage awards.  Any of these events could have 
a material adverse effect on Mastercard’s results of operations, financial condition and overall business.

102

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Interchange Litigation and Regulatory Proceedings 

Mastercard’s  interchange  fees  and  other  practices  are  subject  to  regulatory,  legal  review  and/or  challenges  in  a  number  of 
jurisdictions,  including  the  proceedings  described  below.    When  taken  as  a  whole,  the  resulting  decisions,  regulations  and 
legislation with respect to interchange fees and acceptance practices may have a material adverse effect on the Company’s 
prospects for future growth and its overall results of operations, financial position and cash flows.

United States.  In June 2005, the first of a series of complaints were filed on behalf of merchants (the majority of the complaints 
were styled as class actions, although a few complaints were filed on behalf of individual merchant plaintiffs) against Mastercard 
International, Visa U.S.A., Inc., Visa International Service Association and a number of financial institutions.  Taken together, the 
claims in the complaints were generally brought under both Sections 1 and 2 of the Sherman Act, which prohibit monopolization 
and attempts or conspiracies to monopolize a particular industry, and some of these complaints contain unfair competition law 
claims under state law.  The complaints allege, among other things, that Mastercard, Visa, and certain financial institutions 
conspired to set the price of interchange fees, enacted point of sale acceptance rules (including the no surcharge rule) in violation 
of antitrust laws and engaged in unlawful tying and bundling of certain products and services.  The cases were consolidated for 
pre-trial  proceedings  in  the  U.S.  District  Court  for  the  Eastern  District  of  New  York  in  MDL  No.  1720.    The  plaintiffs  filed  a 
consolidated class action complaint that seeks treble damages.

In July 2006, the group of purported merchant class plaintiffs filed a supplemental complaint alleging that Mastercard’s initial 
public offering of its Class A Common Stock in May 2006 (the “IPO”) and certain purported agreements entered into between 
Mastercard and financial institutions in connection with the IPO: (1) violate U.S. antitrust laws and (2) constituted a fraudulent 
conveyance because the financial institutions allegedly attempted to release, without adequate consideration, Mastercard’s right 
to assess them for Mastercard’s litigation liabilities.  The class plaintiffs sought treble damages and injunctive relief including, 
but not limited to, an order reversing and unwinding the IPO.

In February 2011, Mastercard and Mastercard International entered into each of: (1) an omnibus judgment sharing and settlement 
sharing agreement with Visa Inc., Visa U.S.A. Inc. and Visa International Service Association and a number of financial institutions; 
and (2) a Mastercard settlement and judgment sharing agreement with a number of financial institutions.  The agreements 
provide for the apportionment of certain costs and liabilities which Mastercard, the Visa parties and the financial institutions 
may incur, jointly and/or severally, in the event of an adverse judgment or settlement of one or all of the cases in the merchant 
litigations.  Among a number of scenarios addressed by the agreements, in the event of a global settlement involving the Visa 
parties, the financial institutions and Mastercard, Mastercard would pay 12% of the monetary portion of the settlement.  In the 
event of a settlement involving only Mastercard and the financial institutions with respect to their issuance of Mastercard cards, 
Mastercard would pay 36% of the monetary portion of such settlement. 

In October 2012, the parties entered into a definitive settlement agreement with respect to the merchant class litigation (including 
with respect to the claims related to the IPO) and the defendants separately entered into a settlement agreement with the 
individual merchant plaintiffs.  The settlements included cash payments that were apportioned among the defendants pursuant 
to the omnibus judgment sharing and settlement sharing agreement described above.  Mastercard also agreed to provide class 
members with a short-term reduction in default credit interchange rates and to modify certain of its business practices, including 
its “no surcharge” rule.  The court granted final approval of the settlement in December 2013, and objectors to the settlement 
appealed that decision to the U.S. Court of Appeals for the Second Circuit.  In June 2016, the court of appeals vacated the class 
action certification, reversed the settlement approval and sent the case back to the district court for further proceedings.  The 
court of appeals’ ruling was based primarily on whether the merchants were adequately represented by counsel in the settlement.  
As a result of the appellate court ruling, the district court divided the merchants’ claims into two separate classes - monetary 
damages claims (the “Damages Class”) and claims seeking changes to business practices (the “Rules Relief Class”).  The court 
appointed separate counsel for each class.

Prior to the reversal of the settlement approval, merchants representing slightly more than 25% of the Mastercard and Visa 
purchase volume over the relevant period chose to opt out of the class settlement.  Mastercard had anticipated that most of the 
larger merchants who opted out of the settlement would initiate separate actions seeking to recover damages, and over 30 opt-
out complaints have been filed on behalf of numerous merchants in various jurisdictions.  Mastercard has executed settlement 
agreements with a number of opt-out merchants.  Mastercard believes these settlement agreements are not impacted by the 
ruling of the court of appeals.  The defendants have consolidated all of these matters in front of the same federal district court 
that approved the merchant class settlement.  In July 2014, the district court denied the defendants’ motion to dismiss the opt-
out merchant complaints for failure to state a claim. 

103

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

In September 2018, the parties to the Damages Class litigation entered into a class settlement agreement to resolve the Damages 
Class claims.  Mastercard increased its reserve by $237 million during 2018 to reflect both its expected financial obligation under 
the Damages Class settlement agreement and the filed and anticipated opt-out merchant cases.  In January 2019, the district 
court issued an order granting preliminary approval of the settlement and authorized notice of the settlement to class members.  
Damages Class members will now have the opportunity to opt out of the class settlement agreement, after which the district 
court will schedule a hearing on final approval.  The settlement agreement does not relate to the Rules Relief Class claims.  
Separate settlement negotiations with the Rules Relief Class are ongoing.

As of December 31, 2018 and 2017, Mastercard had accrued a liability of $915 million and $708 million, respectively, as a reserve 
for both the merchant class litigation and the filed and anticipated opt-out merchant cases.  As of December 31, 2018 and 2017, 
Mastercard had $553 million and $546 million, respectively, in a qualified cash settlement fund related to the merchant class 
litigation and classified as restricted cash on its consolidated balance sheet.  Mastercard believes the reserve for both the merchant 
class litigation and the filed and anticipated opt-out merchants represents its best estimate of its probable liabilities in these 
matters.  The portion of the accrued liability relating to both the opt-out merchants and the merchant class litigation settlement 
does not represent an estimate of a loss, if any, if the matters were litigated to a final outcome.  Mastercard cannot estimate the 
potential liability if that were to occur.

Canada.  In December 2010, a proposed class action complaint was commenced against Mastercard in Quebec on behalf of 
Canadian merchants.  The suit essentially repeated the allegations and arguments of a previously filed application by the Canadian 
Competition Bureau to the Canadian Competition Tribunal (dismissed in Mastercard’s favor) concerning certain Mastercard rules 
related  to  point-of-sale  acceptance,  including  the  “honor  all  cards”  and  “no  surcharge”  rules.    The  Quebec  suit  sought 
compensatory and punitive damages in unspecified amounts, as well as injunctive relief.  In the first half of 2011, additional 
purported class action lawsuits were commenced in British Columbia and Ontario against Mastercard, Visa and a number of large 
Canadian financial institutions.  The British Columbia suit sought compensatory damages in unspecified amounts, and the Ontario 
suit sought compensatory damages of $5 billion on the basis of alleged conspiracy and various alleged breaches of the Canadian 
Competition Act.  Additional purported class action complaints were commenced in Saskatchewan and Alberta with claims that 
largely mirror those in the other suits.  In June 2017, Mastercard entered into a class settlement agreement to resolve all of the 
Canadian class action litigation.  The settlement, which requires Mastercard to make a cash payment and modify its “no surcharge” 
rule, has received court approval in each Canadian province.  Objectors to the settlement have sought to appeal the approval 
orders.  In 2017, Mastercard recorded a provision for litigation of $15 million related to this matter. 

Europe.  In July 2015, the European Commission (“EC”) issued a Statement of Objections related to Mastercard’s interregional 
interchange fees and central acquiring rule within the European Economic Area (the “EEA”).  The Statement of Objections, which 
followed an investigation opened in 2013, included preliminary conclusions concerning the alleged anticompetitive effects of 
these practices.  In December 2018, Mastercard announced the anticipated resolution of the EC’s investigation.  With respect to 
interregional interchange fees, Mastercard made a settlement proposal whereby it would make changes to its interregional 
interchange fees.  The proposed settlement is subject to market testing by the EC before it is made binding in an EC decision.  
The EC has announced that Visa has entered into a parallel proposed settlement.  In addition, with respect to Mastercard’s historic 
central acquiring rule, the EC issued a negative decision in January 2019.  The EC’s negative decision covers a period of time of 
less than two years before the rule’s modification.  The rule was modified in late 2015 to comply with the requirements of the 
EEA Interchange Fee Regulation.  The decision does not require any modification of Mastercard’s current business practices but 
includes a fine of €571 million.  Mastercard incurred a charge of $654 million in the fourth quarter of 2018 in relation to this 
matter.

Since May 2012, a number of United Kingdom (“U.K.”) retailers filed claims or threatened litigation against Mastercard seeking 
damages for alleged anti-competitive conduct with respect to Mastercard’s cross-border interchange fees and its U.K. and Ireland 
domestic interchange fees (the “U.K. Merchant claimants”).  In addition, Mastercard, has faced similar filed or threatened litigation 
by  merchants  with  respect  to  interchange  rates  in  other  countries  in  Europe  (the  “Pan-European  Merchant  claimants”).    In 
aggregate, the alleged damages claims from the U.K. and Pan-European Merchant claimants were in the amount of approximately 
£3 billion (approximately $4 billion as of December 31, 2018).  Mastercard has resolved over £2 billion (approximately $3 billion 
as of December 31, 2018) of these damages claims through settlement or judgment.  Since June 2015, Mastercard has recorded 
litigation provisions for settlements, judgments and legal fees relating to these claims, including charges of $237 million and $117 
million in 2018 and 2016, respectively.  There were no litigation charges relating to U.K. and Pan-European Merchant claimants 
in 2017.  As detailed below, Mastercard continues to litigate with the remaining U.K. and Pan-European Merchant claimants and 
it has submitted statements of defense disputing liability and damages claims.

In January 2017, Mastercard received a liability judgment in its favor on all significant matters in a separate action brought by 
ten of the U.K. Merchant claimants.  Three of the U.K. Merchant claimants appealed the judgment, and these appeals were 

104

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

combined with Mastercard’s appeal of a 2016 judgment in favor of one U.K. merchant.  In July 2018, the U.K. appellate court 
ruled against both Mastercard and Visa on two of the three legal issues being considered, concluding that U.K. interchange rates 
restricted competition and that they were not objectively necessary for the payment networks.  The appellate court sent the 
cases back to trial for reconsideration on the remaining issue concerning the “lawful” level of interchange.  Mastercard and Visa 
have been granted permission to appeal the appellate court ruling to the U.K. Supreme Court.  Mastercard expects the litigation 
process to be delayed pending the resolution of its appeal to the U.K. Supreme Court.

In September 2016, a proposed collective action was filed in the United Kingdom on behalf of U.K. consumers seeking damages 
for intra-EEA and domestic U.K. interchange fees that were allegedly passed on to consumers by merchants between 1992 and 
2008.  The complaint, which seeks to leverage the European Commission’s 2007 decision on intra-EEA interchange fees, claims 
damages in an amount that exceeds £14 billion (approximately $18 billion as of December 31, 2018).  In July 2017, the court 
denied the plaintiffs’ application for the case to proceed as a collective action.  The plaintiffs were granted permission to appeal 
the denial of their collective action application and the appellate court heard an oral argument on the appeal in February 2019. 

ATM Non-Discrimination Rule Surcharge Complaints 

In October 2011, a trade association of independent Automated Teller Machine (“ATM”) operators and 13 independent ATM 
operators filed a complaint styled as a class action lawsuit in the U.S. District Court for the District of Columbia against both 
Mastercard and Visa (the “ATM Operators Complaint”).  Plaintiffs seek to represent a class of non-bank operators of ATM terminals 
that operate in the United States with the discretion to determine the price of the ATM access fee for the terminals they operate.  
Plaintiffs allege that Mastercard and Visa have violated Section 1 of the Sherman Act by imposing rules that require ATM operators 
to charge non-discriminatory ATM surcharges for transactions processed over Mastercard’s and Visa’s respective networks that 
are not greater than the surcharge for transactions over other networks accepted at the same ATM.  Plaintiffs seek both injunctive 
and monetary relief equal to treble the damages they claim to have sustained as a result of the alleged violations and their costs 
of suit, including attorneys’ fees.  Plaintiffs have not quantified their damages although they allege that they expect damages to 
be in the tens of millions of dollars.  

Subsequently, multiple related complaints were filed in the U.S. District Court for the District of Columbia alleging both federal 
antitrust and multiple state unfair competition, consumer protection and common law claims against Mastercard and Visa on 
behalf of putative classes of users of ATM services (the “ATM Consumer Complaints”).  The claims in these actions largely mirror 
the allegations made in the ATM Operators Complaint, although these complaints seek damages on behalf of consumers of ATM 
services who pay allegedly inflated ATM fees at both bank and non-bank ATM operators as a result of the defendants’ ATM rules.  
Plaintiffs seek both injunctive and monetary relief equal to treble the damages they claim to have sustained as a result of the 
alleged violations and their costs of suit, including attorneys’ fees.  Plaintiffs have not quantified their damages although they 
allege that they expect damages to be in the tens of millions of dollars.  

In January 2012, the plaintiffs in the ATM Operators Complaint and the ATM Consumer Complaints filed amended class action 
complaints that largely mirror their prior complaints.  In February 2013, the district court granted Mastercard’s motion to dismiss 
the complaints for failure to state a claim.  On appeal, the Court of Appeals reversed the district court’s order in August 2015 
and sent the case back for further proceedings. 

U.S. Liability Shift Litigation

In March 2016, a proposed U.S. merchant class action complaint was filed in federal court in California alleging that  Mastercard, 
Visa, American Express and Discover (the “Network Defendants”), EMVCo and a number of issuing banks (the “Bank Defendants”) 
engaged in a conspiracy to shift fraud liability for card present transactions from issuing banks to merchants not yet in compliance 
with the standards for EMV chip cards in the United States (the “EMV Liability Shift”), in violation of the Sherman Act and California 
law.  Plaintiffs allege damages equal to the value of all chargebacks for which class members became liable as a result of the EMV 
Liability Shift on October 1, 2015.  The plaintiffs seek treble damages, attorney’s fees and costs and an injunction against future 
violations of governing law, and the defendants have filed a motion to dismiss.  In September 2016, the court denied the Network 
Defendants’ motion to dismiss the complaint, but granted such a motion for EMVCo and the Bank Defendants.  In May 2017, the 
court transferred the case to New York so that discovery could be coordinated with the U.S. merchant class interchange litigation 
described above.  The plaintiffs have filed a renewed motion for class certification, following the district court’s denial of their 
initial motion. 

105

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Telephone Consumer Protection Class Action

Mastercard is a defendant in a Telephone Consumer Protection Act (“TCPA”) class action pending in Florida.  The plaintiffs are 
individuals and businesses who allege that approximately 381,000 unsolicited faxes were sent to them advertising a Mastercard 
co-brand  card  issued  by  First  Arkansas  Bank  (“FAB”).    The  TCPA  provides  for  uncapped  statutory  damages  of  $500  per  fax.  
Mastercard has asserted various defenses to the claims, and has notified FAB of an indemnity claim that it has (which FAB has 
disputed).    In  June  2018,  the  court  granted  Mastercard’s  motion  to  stay  the  proceedings  until  the  Federal  Communications 
Commission makes a decision on the application of the TCPA to online fax services.

 Note 21. Settlement and Other Risk Management

Mastercard’s rules guarantee the settlement of many of the transactions between its customers (“settlement risk”).  Settlement 
exposure is the settlement risk to customers under Mastercard’s rules due to the difference in timing between the payment 
transaction  date  and  subsequent  settlement.    While  the  term  and  amount  of  the  guarantee  are  unlimited,  the  duration  of 
settlement exposure is short term and typically limited to a few days.  

Gross settlement exposure is estimated using the average daily payment volume during the three months ended December 31, 
2018 multiplied by the estimated number of days of exposure.  The Company has global risk management policies and procedures, 
which include risk standards, to provide a framework for managing the Company’s settlement risk and exposure. In the event of 
a failed customer, Mastercard may pursue one or more remedies available under our rules to recover potential losses.  Historically, 
the Company has experienced a low level of losses from customer failures. 

As part of its policies, Mastercard requires certain customers that are not in compliance with the Company’s risk standards to 
post collateral, typically in the form of cash, letters of credit, or guarantees.  This requirement is based on a review of the individual 
risk circumstances for each customer.  Mastercard monitors its credit risk portfolio on a regular basis and the adequacy of collateral 
on hand.  Additionally, from time to time, the Company reviews its risk management methodology and standards.  As such, the 
amounts of estimated settlement exposure are revised as necessary.

The Company’s estimated settlement exposure was as follows: 

December 31,
2018

December 31,
2017

(in millions)

Gross settlement exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Collateral held for settlement exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49,666 $
(4,711)

Net uncollateralized settlement exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

44,955 $

47,002
(4,360)

42,642

Mastercard also provides guarantees to customers and certain other counterparties indemnifying them from losses stemming 
from failures of third parties to perform duties.  This includes guarantees of Mastercard-branded travelers cheques issued, but 
not yet cashed of $377 million and $395 million at December 31, 2018 and 2017, respectively, of which $297 million and $313 
million at December 31, 2018 and 2017, respectively, is mitigated by collateral arrangements.  In addition, the Company enters 
into agreements in the ordinary course of business under which the Company agrees to indemnify third parties against damages, 
losses and expenses incurred in connection with legal and other proceedings arising from relationships or transactions with the 
Company.  Certain indemnifications do not provide a stated maximum exposure.  As the extent of the Company’s obligations 
under these agreements depends entirely upon the occurrence of future events, the Company’s potential future liability under 
these  agreements  is  not  determinable.    Historically,  payments  made  by  the  Company  under  these  types  of  contractual 
arrangements have not been material. 

Note 22. Foreign Exchange Risk Management

The Company monitors and manages its foreign currency exposures as part of its overall risk management program which focuses 
on the unpredictability of financial markets and seeks to reduce the potentially adverse effects that the volatility of these markets 
may have on its operating results.  A primary objective of the Company’s risk management strategies is to reduce the financial 
impact that may arise from volatility in foreign currency exchange rates principally through the use of both foreign currency 
derivative contracts (Derivatives) and foreign currency denominated debt (Net Investment Hedge).

106

MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Derivatives

The  Company  enters  into  foreign  currency  derivative  contracts  to  manage  risk  associated  with  anticipated  receipts  and 
disbursements which are valued based on currencies other than the functional currencies of the entity.  The Company may also 
enter into foreign currency derivative contracts to offset possible changes in value due to foreign exchange fluctuations of earnings, 
assets and liabilities.  The objective of these activities is to reduce the Company’s exposure to gains and losses resulting from 
fluctuations of foreign currencies against its functional currencies.

As of December 31, 2018 and 2017, the majority of derivative contracts to hedge foreign currency fluctuations had been entered 
into with customers of Mastercard.  Mastercard’s derivative contracts are summarized below:

December 31, 2018

December 31, 2017

Notional

Estimated Fair
Value

Notional

Estimated Fair
Value

Commitments to purchase foreign currency . . . . . . . . . . . . $
Commitments to sell foreign currency . . . . . . . . . . . . . . . . .
Options to sell foreign currency. . . . . . . . . . . . . . . . . . . . . . .
Balance sheet location

Accounts receivable 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses and other current assets 1 . . . . . . . . . .
Other current liabilities 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34 $

1,066
25

$

(in millions)
(1) $
26
4

—
35
(6)

27 $

968
27

$

—
(26)
2

6
—
(30)

1 The derivative contracts are subject to enforceable master netting arrangements, which contain various netting and setoff provisions.

The amount of gain (loss) recognized on the consolidated statement of operations for the contracts to purchase and sell foreign 
currency is summarized below:

Year Ended December 31,

2018

2017

(in millions)

2016

Foreign currency derivative contracts

General and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

53 $

(75) $

(6)

The fair value of the foreign currency derivative contracts generally reflects the estimated amounts that the Company would 
receive (or pay), on a pre-tax basis, to terminate the contracts.  The terms of the foreign currency derivative contracts are generally 
less than 18 months.  The Company had no deferred gains or losses related to foreign exchange contracts in accumulated other 
comprehensive income as of December 31, 2018 and 2017, as these contracts were not accounted for under hedge accounting.

The Company’s derivative financial instruments are subject to both market and counterparty credit risk.  Market risk is the potential 
for economic losses to be incurred on market risk sensitive instruments arising from adverse changes in market factors such as 
foreign currency exchange rates, interest rates and other related variables.  The effect of a hypothetical 10% adverse change in 
U.S. dollar forward rates could result in a fair value loss of approximately $113 million on the Company’s foreign currency derivative 
contracts outstanding at December 31, 2018.  Counterparty credit risk is the risk of loss due to failure of the counterparty to 
perform its obligations in accordance with contractual terms.  To mitigate counterparty credit risk, the Company enters into 
derivative contracts with a diversified group of selected financial institutions based upon their credit ratings and other factors.  
Generally, the Company does not obtain collateral related to derivatives because of the high credit ratings of the counterparties. 

Net Investment Hedge

The Company uses foreign currency denominated debt to hedge a portion of its net investment in foreign operations against 
adverse movements in exchange rates, with changes in the value of the debt recorded within currency translation adjustment 
in accumulated other comprehensive income (loss).  In 2015, the Company designated its €1.65 billion euro-denominated debt 
as a net investment hedge for a portion of its net investment in European foreign operations.  As of December 31, 2018, the 
Company had a net foreign currency transaction pre-tax loss of $120 million in accumulated other comprehensive income (loss) 
associated with hedging activity.  There was no ineffectiveness in the current period.

107

 
 
 
 
MASTERCARD INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

Note 23. Segment Reporting 

Mastercard has concluded it has one operating and reportable segment, “Payment Solutions.”  Mastercard’s President and Chief 
Executive Officer has been identified as the chief operating decision-maker.  All of the Company’s activities are interrelated, and 
each activity is dependent upon and supportive of the other.  Accordingly, all significant operating decisions are based upon 
analysis of Mastercard at the consolidated level.

Revenue by geographic market is based on the location of the Company’s customer that issued the card, as well as the location 
of the merchant acquirer where the card is being used.  Revenue generated in the U.S. was approximately 33% of total revenue 
in 2018, 35% in 2017 and 38% in 2016.  No individual country, other than the U.S., generated more than 10% of total revenue in 
those periods.

Mastercard did not have any individual customer that generated greater than 10% of net revenue in 2018, 2017 or 2016.  The 
following table reflects the geographical location of the Company’s property, plant and equipment, net, as of December 31:

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Other countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

613 $
308
921 $

572 $
257
829 $

504
229
733

2018

2017

(in millions)

2016

108

MASTERCARD INCORPORATED 

SUMMARY OF QUARTERLY DATA (Unaudited) 

Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic earnings per share . . . . . . . . . . . . . . . . . . . . . . $
Basic weighted-average shares outstanding . . . . . .
Diluted earnings per share . . . . . . . . . . . . . . . . . . . . $
Diluted weighted-average shares outstanding . . . .

Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic earnings per share . . . . . . . . . . . . . . . . . . . . . . $
Basic weighted-average shares outstanding . . . . . .
Diluted earnings per share . . . . . . . . . . . . . . . . . . . . $
Diluted weighted-average shares outstanding . . . .

Note: Tables may not sum due to rounding.

March 31

June 30

September 30

December 31  

2018 Total

2018 Quarter Ended

3,580 $
1,825
1,492

1.42 $

1,051

(in millions, except per share data)
3,665 $
1,936
1,569

3,898 $
2,287
1,899

1.50 $

1.83 $

1,043

1,037

1.41 $

1.50 $

1.82 $

1,057

1,049

1,043

3,807 $
1,234
899
0.87 $

1,032

0.87 $

1,038

14,950
7,282
5,859
5.63
1,041
5.60
1,047

2017 Quarter Ended

March 31

June 30

September 30

December 31

2017 Total

2,734 $
1,506
1,081

1.00 $

1,078

(in millions, except per share data)
3,053 $
1,653
1,177

3,398 $
1,941
1,430

1.10 $

1.34 $

1,070

1,063

1.00 $

1.10 $

1.34 $

1,082

1,075

1,068

3,312 $
1,522
227
0.21 $

1,057

0.21 $

1,063

12,497
6,622
3,915
3.67
1,067
3.65
1,072

109

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
ACCOUNTING AND FINANCIAL DISCLOSURE 
Not applicable. 

ITEM 9A.  CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, 
as amended (the “Exchange Act”) are designed to ensure that information required to be disclosed in the reports that we file or 
submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules 
and forms of the Securities and Exchange Commission and to ensure that information required to be disclosed is accumulated 
and communicated to management, including our President and Chief Executive Officer and our Chief Financial Officer, to allow 
timely decisions regarding disclosure.  The President and Chief Executive Officer and the Chief Financial Officer, with assistance 
from  other  members  of  management,  have  reviewed  the  effectiveness  of  our  disclosure  controls  and  procedures  as  of 
December 31, 2018 and, based on their evaluation, have concluded that the disclosure controls and procedures were effective 
as of such date.

Internal Control over Financial Reporting 

In addition, Mastercard Incorporated’s management assessed the effectiveness of Mastercard’s internal control over financial 
reporting as of December 31, 2018.  Management’s report on internal control over financial reporting is included in Part II, Item 
8.    PricewaterhouseCoopers  LLP,  an  independent  registered  public  accounting  firm,  has  audited  the  consolidated  financial 
statements included in this Annual Report on Form 10-K and, as part of their audit, has issued their report, included herein, on 
the effectiveness of our internal control over financial reporting.

Changes in Internal Control over Financial Reporting 

There was no change in Mastercard’s internal control over financial reporting that occurred during the three months ended 
December 31, 2018 that has materially affected, or is reasonably likely to materially affect, Mastercard’s internal control over 
financial reporting.

ITEM 9B.  OTHER INFORMATION 

Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, we hereby incorporate by reference 
herein the disclosure contained in Exhibit 99.1 of this Report. 

110

PART III

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The  information  required  by  this  Item  with  respect  to  our  directors  and  executive  officers,  code  of  ethics,  procedures  for 
recommending nominees, audit committee, audit committee financial experts and compliance with Section 16(a) of the Exchange 
Act will appear in our definitive proxy statement to be filed with the SEC and delivered to stockholders in connection with the 
Annual Meeting of Stockholders to be held on June 25, 2019 (the “Proxy Statement”). 

The aforementioned information in the Proxy Statement is incorporated by reference into this Report.

ITEM 11.  EXECUTIVE COMPENSATION

The information required by this Item with respect to executive officer and director compensation will  appear in the Proxy 
Statement and is incorporated by reference into this Report.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND 
MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The information required by this Item with respect to security ownership of certain beneficial owners and management equity 
and compensation plans will appear in the Proxy Statement and is incorporated by reference into this Report.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND 
DIRECTOR INDEPENDENCE

The information required by this Item with respect to transactions with related persons, the review, approval or ratification of 
such transactions and director independence will appear in the Proxy Statement and is incorporated by reference into this Report.

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this Item with respect to auditors’ services and fees will appear in the Proxy Statement and is 
incorporated by reference into this Report.

ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a) The following documents are filed as part of this Report: 

PART IV

1 Consolidated Financial Statements

See Index to Consolidated Financial Statements in Part II, Item 8. 

2 Consolidated Financial Statement Schedules

None. 

3 The following exhibits are filed as part of this Report or, where indicated, were previously filed and are hereby

incorporated by reference:

Refer to the Exhibit Index included herein.

ITEM 16.  FORM 10-K SUMMARY 

None.

111

Exhibit
Number

3.1(a)

3.1(b)

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

EXHIBIT INDEX

Exhibit Description

Amended  and  Restated  Certificate  of  Incorporation  of  Mastercard  Incorporated  (incorporated  by 
reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed September 29, 2016 (File 
No. 001-32877)).

Amended and Restated Bylaws of Mastercard Incorporated (incorporated by reference to Exhibit 3.2 
to the Company’s Current Report on Form 8-K filed September 29, 2016 (File No. 001-32877)).

Indenture, dated as of March 31, 2014, between the Company and Deutsche Bank Trust Company 
Americas, as trustee (incorporated by reference to Exhibit 4.1 of the Company’s Current Report on 
Form 8-K filed on March 31, 2014 (File No. 001-32877)).

Officer’s Certificate of the Company, dated as of March 31, 2014 (incorporated by reference to Exhibit 
4.2 of the Company’s Current Report on Form 8-K filed on March 31, 2014 (File No. 001-32877)).

Form of Global Note representing the Company’s 2.000% Notes due 2019 (included in Exhibit 4.2) 
(incorporated by reference to Exhibit 4.3 of the Company’s Current Report on Form 8-K filed on March 
31, 2014 (File No. 001-32877)).

Form of Global Note representing the Company’s 3.375% Notes due 2024 (included in Exhibit 4.2) 
(incorporated by reference to Exhibit 4.4 of the Company’s Current Report on Form 8-K filed on March 
31, 2014 (File No. 001-32877)).

Officer’s Certificate of the Company, dated as of December 1, 2015 (incorporated by reference to 
Exhibit  4.1  of  the  Company’s  Current  Report  on  Form  8-K  filed  on  December  1,  2015  (File  No. 
001-32877)).

Form of Global Note representing the Company’s 1.100% Notes due 2022 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.2  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
December 1, 2015 (File No. 001-32877)).

Form of Global Note representing the Company’s 2.100% Notes due 2027 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.3  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
December 1, 2015 (File No. 001-32877)).

Form of Global Note representing the Company’s 2.500% Notes due 2030 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.4  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
December 1, 2015 (File No. 001-32877)).

Officer’s Certificate of the Company, dated as of November 21, 2016 (incorporated by reference to 
Exhibit  4.1  of  the  Company’s  Current  Report  on  Form  8-K  filed  on  November  21,  2016  (File  No. 
001-32877)).

Form of Global Note representing the Company’s 2.000% Notes due 2021 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.2  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
November 21, 2016 (File No. 001-32877)).

Form of Global Note representing the Company’s 2.950% Notes due 2026 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.3  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
November 21, 2016 (File No. 001-32877)).

Form of Global Note representing the Company’s 3.800% Notes due 2046 (included in Exhibit 4.1) 
(incorporated  by  reference  to  Exhibit  4.4  of  the  Company’s  Current  Report  on  Form  8-K  filed  on 
November 21, 2016 (File No. 001-32877)).

112

4.13

4.14

4.15

10.1*

10.2+

10.3+

10.3.1+

10.4+

10.5+

10.5.1+

10.6+

10.7+

10.8+

10.9+

10.10+

10.11+

Officer’s Certificate of the Company, dated as of February 26, 2018 (incorporated by reference to 
Exhibit  4.1  of  the  Company’s  Current  Report  on  Form  8-K  filed  on  February  26,  2018  (File  No. 
001-32877)).

Form  of  Global  Note  representing  the  Company’s  3.5%  Notes  due  2028  (included  in  Exhibit  4.1) 
(incorporated by reference to Exhibit 4.1 of the of the Company’s Current Report on Form 8-K filed 
on February 26, 2018 (File No. 001-32877)).

Form of Global Note representing the Company’s 3.95% Notes due 2048 (included in Exhibit 4.1) 
(incorporated by reference to Exhibit 4.1 of the of the Company’s Current Report on Form 8-K filed 
on February 26, 2018 (File No. 001-32877)).

$4,500,000,000 Amended and Restated Credit Agreement, dated as of November 15, 2018, among 
Mastercard Incorporated, the several lenders and agents from time to time party thereto, Citibank, 
N.A., as managing administrative agent and JPMorgan Chase Bank, N.A. as administrative agent.

Employment Agreement between Mastercard International Incorporated and Ajay Banga, dated as 
of July 1, 2010 (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 
8-K filed July 8, 2010 (File No. 001-32877)).

Employment Agreement between Martina Hund-Mejean and Mastercard International, amended and 
restated as of December 24, 2012 (incorporated by reference to Exhibit 10.5 to the Company’s Annual 
Report on Form 10-K filed February 14, 2013 (File No. 001-32877)).

Amendment to Amended and Restated Employment Agreement between Martina Hund-Mejean and 
Mastercard International, dated as of December 21, 2017 (incorporated by reference to Exhibit 10.3.1 
to the Company’s Annual Report on Form 10-K filed February 14, 2018 (File No. 001-32877)).

Description of Employment Arrangement with Gary Flood (incorporated by reference to Exhibit 10.11 
to the Company’s Annual Report on Form 10-K filed February 18, 2010 (File No. 001-32877)).

Contract  of  Employment  between  Mastercard  UK  Management  Services  Limited  and  Ann  Cairns, 
amended and restated as of April 5, 2018 (incorporated by reference to Exhibit 10.2 to the Company’s 
Quarterly Report on Form 10-Q filed May 2, 2018 (File No. 001-32877)).

Deed of Employment between Mastercard UK Management Services Limited and Ann Cairns, dated 
July 6, 2011 (incorporated by reference to Exhibit 10.8.2 to the Company’s Annual Report on Form 
10-K filed February 16, 2012 (File No. 001-32877)).

Description of Employment Arrangement with Craig Vosburg (incorporated by reference to Exhibit 
10.1 to the Company’s Quarterly Report on Form 10-Q filed May 2, 2018 (File No. 001-32877)).

Mastercard  International  Senior  Executive  Annual  Incentive  Compensation  Plan,  as  amended  and 
restated effective June 9, 2015 (incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed June 10, 2015 (File No. 001-32877)).

Mastercard  International  Incorporated  Restoration  Program,  as  amended  and  restated  January  1, 
2007 unless otherwise provided (incorporated by reference to Exhibit 10.22 to the Company’s Annual 
Report on Form 10-K filed February 19, 2009 (File No. 001-32877)).

Mastercard  Incorporated Deferral Plan, as  amended and restated effective December 1, 2008 for 
account balances established after December 31, 2004 (incorporated by reference to Exhibit 10.25 
to the Company’s Annual Report on Form 10-K filed February 19, 2009 (File No. 001-32877)).

Mastercard Incorporated 2006 Long Term Incentive Plan, amended and restated effective June 5, 2012 
(incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q filed 
August 1, 2012 (File No. 001-32877)).

Form of Restricted Stock Unit Agreement for awards under 2006 Long Term Incentive Plan (effective 
for awards granted on and subsequent to March 1, 2017) (incorporated by reference to Exhibit 10.1 
to the Company’s Quarterly Report on Form 10-Q filed May 2, 2017 (File No. 001-32877)).

113

10.12+

10.13+

10.14+

10.15+

10.16+

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

Form of Stock Option Agreement for awards under 2006 Long Term Incentive Plan (effective for awards 
granted  on  and  subsequent  to  March  1,  2017)  (incorporated  by  reference  to  Exhibit  10.2  to  the 
Company’s Quarterly Report on Form 10-Q filed May 2, 2017 (File No. 001-32877)).

Form of Performance Unit Agreement for awards under 2006 Long Term Incentive Plan (effective for 
awards granted on and subsequent to March 1, 2017) (incorporated by reference to Exhibit 10.3 to 
the Company’s Quarterly Report on Form 10-Q filed May 2, 2017 (File No. 001-32877)).

Form of Mastercard Incorporated Long Term Incentive Plan Non-Competition and Non-Solicitation 
Agreement for named executive officers (incorporated by reference to Exhibit 10.17 to the Company’s 
Annual Report on Form 10-K filed February 16, 2012 (File No. 001-32877)).

Amended and Restated Mastercard International Incorporated Executive Severance Plan, amended 
and restated as of April 10, 2018 (incorporated by reference to Exhibit 10.3 to the Company’s Quarterly 
Report on Form 10-Q filed May 2, 2018 (File No. 001-32877)).

Amended and Restated Mastercard International Incorporated Change in Control Severance Plan, 
amended and restated as of June 25, 2018 (incorporated by reference to Exhibit 10.1 to the Company’s 
Quarterly Report on Form 10-Q filed July 26, 2018 (File No. 001-32877)).

Schedule  of  Non-Employee  Directors’  Annual  Compensation  effective  as  of  June  26,  2018 
(incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q filed July 
26, 2018 (File No. 001-32877)).

2006 Non-Employee Director Equity Compensation Plan, amended and restated effective as of June 
26, 2018 (incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-
Q filed July 26, 2018 (File No. 001-32877)).

Form  of  Deferred  Stock  Unit  Agreement  for  awards  under  2006  Non-Employee  Director  Equity 
Compensation Plan, amended and restated effective June 5, 2012 (effective for awards granted on 
and  subsequent  to  June  27,  2017)  (incorporated  by  reference  to  Exhibit  10.1  to  the  Company’s 
Quarterly Report on Form 10-Q filed July 27, 2017 (File No. 001-32877)).

Form  of  Restricted  Stock  Agreement  for  awards  under  2006  Non-Employee  Director  Equity 
Compensation Plan, amended and restated effective June 5, 2012 (effective for awards granted on 
and  subsequent  to  June  27,  2017)    (incorporated  by  reference  to  Exhibit  10.2  to  the  Company’s 
Quarterly Report on Form 10-Q filed July 27, 2017 (File No. 001-32877)).

Form of Indemnification Agreement between Mastercard Incorporated and certain of its directors 
(incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q filed May 
2, 2006 (File No. 000-50250)).

Form  of  Indemnification  Agreement  between  Mastercard  Incorporated  and  certain  of  its  director 
nominees (incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-
Q filed May 2, 2006 (File No. 000-50250)).

Deed  of  Gift  between  Mastercard  Incorporated  and  Mastercard  Foundation  (incorporated  by 
reference to Exhibit 10.28 to Pre-Effective Amendment No. 5 to the Company’s Registration Statement 
on Form S-1 filed May 3, 2006 (File No. 333-128337)).

Settlement Agreement, dated as of June 4, 2003, between Mastercard International Incorporated and 
Plaintiffs  in  the  class  action  litigation  entitled  In  Re  Visa  Check/MasterMoney  Antitrust  Litigation 
(incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q filed 
August 8, 2003 (File No. 000-50250)).

Stipulation and Agreement of Settlement, dated July 20, 2006, between Mastercard Incorporated, 
the several defendants and the plaintiffs in the consolidated federal class action lawsuit titled In re 
Foreign Currency Conversion Fee Antitrust Litigation (MDL 1409), and the California state court action 
titled Schwartz v. Visa Int’l Corp., et al. (incorporated by reference to Exhibit 10.1 to the Company’s 
Quarterly Report on Form 10-Q filed November 1, 2006 (File No. 001-32877)).

114

10.26

10.26.1

10.26.2

10.27**

10.27.1

10.27.2

10.28

21*

23.1*

31.1*

31.2*

32.1*

32.2*

99.1*

101.INS*

101.SCH*

101.CAL*

Omnibus  Agreement  Regarding  Interchange  Litigation  Judgment  Sharing  and  Settlement  Sharing, 
dated  as  of  February  7,  2011,  by  and  among  Mastercard  Incorporated,  Mastercard  International 
Incorporated,  Visa  Inc.,  Visa  U.S.A.  Inc.,  Visa  International  Service  Association  and  Mastercard’s 
customer banks that are parties thereto (incorporated by reference to Exhibit 10.33 to Amendment 
No.1 to the Company’s Annual Report on Form 10-K/A filed on November 23, 2011).

Amendment  to  Omnibus  Agreement  Regarding  Interchange  Litigation  Judgment  Sharing  and 
Settlement Sharing, dated as of August 25, 2014, by and among Mastercard Incorporated, Mastercard 
International  Incorporated,  Visa  Inc.,  Visa  U.S.A  Inc.,  Visa  International  Service  Association  and 
Mastercard’s customer banks that are parties thereto (incorporated by reference to Exhibit 10.1 to 
the Company’s Quarterly Report on Form 10-Q filed October 30, 2014 (File No. 001-32877)).

Second Amendment to Omnibus Agreement Regarding Interchange Litigation Judgment Sharing and 
Settlement Sharing, dated as of October 22, 2015, by and among Mastercard Incorporated, Mastercard 
International  Incorporated,  Visa  Inc.,  Visa  U.S.A  Inc.,  Visa  International  Service  Association  and 
Mastercard’s customer banks that are parties thereto (incorporated by reference to Exhibit 10.2 to 
the Company’s Quarterly Report on Form 10-Q filed October 29, 2015 (File No. 001-32877)).

Mastercard Settlement and Judgment Sharing Agreement, dated as of February 7, 2011, by and among 
Mastercard Incorporated, Mastercard International Incorporated and Mastercard’s customer banks 
that  are  parties  thereto  (incorporated  by  reference  to  Exhibit  10.34  to  Amendment  No.1  to  the 
Company’s Annual Report on Form 10-K/A filed on November 23, 2011).

Amendment to Mastercard Settlement and Judgment Sharing Agreement, dated as of August 26, 
2014,  by  and  among  Mastercard  Incorporated,  Mastercard  International  Incorporated  and 
Mastercard’s customer banks that are parties thereto (incorporated by reference to Exhibit 10.2 to 
the Company’s Quarterly Report on Form 10-Q filed October 30, 2014 (File No. 001-32877)).

Second Amendment to Mastercard Settlement and Judgment Sharing Agreement, dated as of October 
22,  2015,  by  and  among  Mastercard  Incorporated,  Mastercard  International  Incorporated  and 
Mastercard’s customer banks that are parties thereto (incorporated by reference to Exhibit 10.3 to 
the Company’s Quarterly Report on Form 10-Q filed October 29, 2015 (File No. 001-32877)).

Superseding and Amended Class Settlement Agreement, dated September 17, 2018, by and among 
Mastercard Incorporated and Mastercard International Incorporated; Visa, Inc., Visa U.S.A. Inc. and 
Visa International Service Association; the Class Plaintiffs defined therein; and the Customer Banks 
defined therein (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 
8-K filed September 18, 2018 (File No. 001-32877)).

List of Subsidiaries of Mastercard Incorporated.

Consent of PricewaterhouseCoopers LLP.

Certification  of  Ajay  Banga,  President  and  Chief  Executive  Officer,  pursuant  to  Rule  13a-14(a)/
15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification of Martina Hund-Mejean, Chief Financial Officer, pursuant to Rule 13a-14(a)/15d-14(a), 
as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification of Ajay Banga, President and Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, 
as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

Certification of Martina Hund-Mejean, Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as 
adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

Disclosure pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012.

XBRL Instance Document

XBRL Taxonomy Extension Schema Document

XBRL Taxonomy Extension Calculation Linkbase Document

115

  
  
  
  
  
  
  
  
101.DEF*

101.LAB*

101.PRE*

XBRL Taxonomy Extension Definition Linkbase Document

XBRL Taxonomy Extension Label Linkbase Document

XBRL Taxonomy Extension Presentation Linkbase Document

+ 

* 

** 

Management contracts or compensatory plans or arrangements. 

Filed or furnished herewith.

Exhibit omits certain information that has been filed separately with the U.S. Securities and Exchange Commission and 
has been granted confidential treatment.  

The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other 
disclosure other than with respect to the terms of the agreements or other documents themselves, and should not be relied 
upon for that purpose.  In particular, any representations and warranties made by the Company in these agreements or other 
documents were made solely within the specific context of the relevant agreement or document and may not describe the actual 
state of affairs as of the date they were made or at any other time.

116

  
  
  
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized. 

Date: February 13, 2019

By:

MASTERCARD INCORPORATED
(Registrant)

/s/ AJAY BANGA
Ajay Banga

President and Chief Executive Officer

(Principal Executive Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated:

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

/s/ AJAY BANGA

Ajay Banga

President and Chief Executive Officer; Director

(Principal Executive Officer)

/s/ MARTINA HUND-MEJEAN

Martina Hund-Mejean

Chief Financial Officer

(Principal Financial Officer)

/s/ SANDRA ARKELL

Sandra Arkell

Corporate Controller

(Principal Accounting Officer)

/s/ SILVIO BARZI

Silvio Barzi

Director

/s/ DAVID R. CARLUCCI

David R. Carlucci

Director

/s/ RICHARD K. DAVIS

Richard K. Davis

Director

/s/ STEVEN J. FREIBERG

Steven J. Freiberg

Director

/s/ JULIUS GENACHOWSKI

Julius Genachowski

Director

By:

By:

By:

By:

By:

By:

By:

By:

117

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

Date: February 13, 2019

/s/ CHOON PHONG GOH

Choon Phong Goh

Director

/s/ RICHARD HAYTHORNTHWAITE

Richard Haythornthwaite

Chairman of the Board; Director

/s/ MERIT E. JANOW

Merit E. Janow

Director

/s/ NANCY KARCH

Nancy Karch

Director

/s/ OKI MATSUMOTO

Oki Matsumoto

Director

/s/ RIMA QURESHI

Rima Qureshi

Director

/s/ JOSÉ OCTAVIO REYES LAGUNES

José Octavio Reyes Lagunes

Director

/s/ GABRIELLE SULZBERGER

Gabrielle Sulzberger

Director

/s/ JACKSON TAI

Jackson Tai

Director

By:

By:

By:

By:

By:

By:

By:

By:

By:

118