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Medifast, Inc.

med · NYSE Consumer Cyclical
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Ticker med
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Sector Consumer Cyclical
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Employees 504
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FY2010 Annual Report · Medifast, Inc.
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THE  CHOICE  IS YOURS

2010 Annual Report

Medifast empowers its customers with CHOICES.  Through 
clinically proven weight-loss programs and a wide range of 
more than 70 meal replacements, Medifast helps build the 
right path for lasting weight loss and better health.

Medifast customers also choose the support they need.  
With high-touch walk-in centers, free health coaches, medical 
professional support, and a vibrant, online community, 
Medifast offers a wide variety of programs that suit the 
individual preferences of anyone looking to effectively lose 
weight and get healthy.

The Choice is Yours. 
Choose Medifast.

Letter to 
Shareholders

Dear Shareholders,

In 2010, Medifast celebrated 30 years as a 
leading provider of weight-management 
products and programs to combat the obesity 
epidemic in the United States.  Medifast’s 
proprietary technology as a medically 
formulated, portion-controlled meal-
replacement program has been time tested and 
designed not only to help customers lose weight 
quickly and safely but also to improve and 
maintain their health for the long term. 

What truly differentiates Medifast from its 
competitors is the variety of choices we give 
our customers in successfully completing their 
weight-loss journey.  With four distinct service 
channels and a menu of over 70 meal items 
to choose from, our customers regale in good 
choices.

Since 1980, over 20,000 doctors across the 
country have recommended Medifast to help 
their patients lose weight.  But today’s Medifast 
customers also find their weight-management 
solutions on the Internet, through participation 
in coaching and counseling programs, and 
through our weight-management centers, a retail 
presence in professional office buildings and 
shopping centers. 

Today, Medifast meets our customers’ needs in 
all of these scenarios with the same effective 
products at the support level that they choose.  
Medifast offers unique protocols in each 
channel—reinforcing our commitment to 
customer satisfaction through customer-oriented 
choice and customer-oriented results. 

As a result of meeting our customers’ needs, 
our company has been named the #1 Best 
Small Company in America by Forbes magazine 
for 2010.   This honor is based on the past five 
years’ financial performance of companies 
that do less than $1 billion in annual revenue. 
In fact, Medifast has attained a record of over 
45 quarters of consecutive profitability and a 
44% combined aggregate growth rate in our 
business since 1999, far exceeding the long-term 
performance of our national competitors for 
that time period. 

The Company in 2010 attained record revenues 
of $257.6 million, an increase of 52%, and 
improved profits by 73% to $19.6 million 
compared to 2009.  Over the past dozen years, 

u Michael S. McDevitt
  Chief Executive Officer

u Bradley T. MacDonald
  Executive Chairman of 
  Medifast, Inc.

u Margaret Sheetz
  President and Chief
  Operating Officer

stockholder equity has grown from minus $1 
million to more than $72 million at the end of 
last year with a year-end cash and investment 
balance of $34.4 million.  This growth was 
accomplished primarily by utilizing internal 
resources and without taking on significant new 
debt.

To accommodate this unprecedented growth, 
the Company is now embarking on the largest 
expansion in its history.   We expanded facilities 
and infrastructure, including a new distribution 
center in Texas to support our West Coast 
customer base, and leased two additional 
office facilities in Owings Mills, MD, to support 
the organic growth of our business units.  
The significant expansion in manufacturing 
operations created more than 250 new Medifast 
jobs in 2010.  This commitment to U.S. domestic 
employment growth is woven into the fabric 
of our business plan and will continue to bring 
desperately needed manufacturing jobs to 
Maryland,  Texas, and beyond.

Growth, however, is not without challenges. 
In March 2011, our new independent auditor 
requested the re-evaluation of whether our 
historical and then current practices with 
respect to the timing for recognition of certain 
expenses were appropriate under generally 
accepted accounting principles. Given the 
proximity of their request to the due date for 
our SEC filings, we requested an automatic 
extension from the SEC to file Form 10K.  This 
provided the time for our new auditor to confer 
with our predecessor auditor and management 
to accurately resolve the questions.  After due 
consideration, we determined to restate our 
financial statements for the years 2008 and 2009 
to reflect the recognition of certain expenses 
in the year in which they were incurred rather 
than when they were paid.  A restatement was 
issued on March 31, 2011 for the years ending 
December 31, 2008 and 2009.  The change in 
recognition, however, was not material to our 
December 31, 2010 results that reflect profit 
growth of 73% year over year.

The Board’s Audit Committee held numerous 
meetings during this audit period, and 
management of the company was actively 
engaged in the audit process.  We continue 
to invest in our internal audit capability to 
complement our historical and forecasted 
growth.  We are well aware of the unfortunate 
volatility in the stock price that, in our judgment, 
is primarily due to the short selling that 
occurred despite our record of 45 consecutive 
profitable quarters for our business.  The bottom 
line is strong.  The Company’s earnings report 
after the extension far exceeded the Board’s 
approved forecast for both revenues and 
profits, and continued our lengthy record of 
outperformance.

We continue to be fully committed to 
combating the national obesity epidemic and 
helping to make America healthy by providing 
the best array of weight-management products 
and services available.  We will continue to put 
a premium on customer choice and are looking 
forward to achieving our goal for another 
banner year of growth and financial success in 
fiscal year 2011.

We whole-heartedly thank our valued 
customers, Medifast employees, Take Shape For 
Life Health Coaches, Medifast Weight Control 
Center Operators, Medifast Medical Providers, 
Board of Directors, and Shareholders for your 
continued support of Medifast, Inc.

Best Regards,

Bradley T. MacDonald
Executive Chairman of Medifast, Inc.

Michael S. McDevitt
Chief Executive Officer

1

 
  
Medifast Board of Directors

Seated from left to right:  
Margaret Sheetz, President and Chief Operating Officer; Sr. Catherine T. Maguire, RSM; Jeannette M. Mills; and Jerry D. Reece

Standing from left to right:  
Charles P. Connolly; Harvey C. “Barney” Barnum, Jr; Donald F. Reilly, OSA; George J. Lavin, Jr., Esq; Michael S. McDevitt, Chief Executive 
Officer; Bradley T. MacDonald, Executive Chairman of the Board; John P. McDaniel; Jason L. Groves, Esq; Barry B. Bondroff, CPA

Not Pictured: Michael C. MacDonald

2 

Medifast u 2010 Annual Report

 
MULTIPLE 
DISTRIBUTION 
CHANNELS, 
ONE MISSION

People who are overweight or obese represent a diverse 
population; there is no one method of support that works equally 
well for everyone. 

Medifast implements its products and programs through four 
unique distribution channels to accommodate different needs and 
preferences and ensure that as many people as possible can reach 
and maintain their weight loss goals.

Direct-to-
Consumer

Direct 
Selling

Retail 
Presence in 
Professional 
Office 
Buildings and 
Shopping 
Centers

Licensed 
Health 
Care 
Providers

3

Medifast Direct

Medifast Direct is a popular 
choice for self-starters who 
are highly motivated and who 
may prefer to pursue their 
weight loss goals privately and 
independently.

In this direct-to-consumer 
channel, customers order 
Medifast products directly 
through the Company’s website 
or through its in-house contact 
center.  The products are 
then shipped directly to the 
customer.

This business is driven by an 
aggressive multimedia customer 
acquisition strategy that 
includes print, radio, television, 
and Web advertising, direct mail, 
and public relations and social 
media initiatives.

The Medifast Direct channel 
focuses on targeted marketing 
programs and provides 
customer support through its 
in-house contact center and 
team of registered, licensed 
dietitians, certified personal 
trainers, and a behavior 
specialist through toll-free 
phone access, email, and online 
discussion boards.

In addition, Medifast continues 
to build on its solid Web 
technology, providing 
customized meal planning 
and client support. Medifast’s 
online community, MyMedifast, 
provides support forums and a 
library of articles on weight loss, 
health, and nutrition, as well as 
meal planning tools and social 
media functions.

JESSICA WESTMORELAND
Medifast Direct client

“I chose Medifast because 
since I got healthy, my 
relationships have changed 
in a positive way. I am 
happier, more confident, 
and, for once, I feel 
deserving of love and 
friendship.”

4 

Medifast u 2010 Annual Report

 
“I chose Medifast and Take 
Shape For Life because 
of my Health Coach. The 
other day a newbie at my 
gym actually asked me if I 
was a trainer! In May 2009, 
that would never have 
entered anyone’s mind! I 
love what Take Shape For 
Life has done for me!”

Linda Sue Hundley
TSFL Health Coach

Take Shape For Life

Take Shape For Life is the direct 
selling division of Medifast. At 
the heart of this physician-led 
business model is the Take 
Shape For Life Health Coach, 
who is trained and educated 
to support clients on the 
Medifast 5 & 1 Plan® with 
encouragement, education, and 
mentoring. 

Three unique components 
make up a “triad of health” 
that is the basis for the Take 
Shape For Life program. The 
combination of the Medifast 
Program, the support of the 
Health Coach, and co-founder 
Dr. Wayne S. Andersen’s Habits 
of Health system is what sets 
Take Shape For Life apart and 
helps create lasting well-being.

Take Shape For Life offers 
the BeSlim® lifestyle as a way 
to facilitate long-term weight 
maintenance. Take Shape For 
Life also shows clients how to 
achieve a balance of physical, 
mental, and financial well-being, 

which is referred to as the 
Trilogy of Optimal Health®.

In addition to the 
encouragement and support 
of their Health Coaches, clients 
of Take Shape For Life can avail 
themselves of program support 
calls and access to doctors, 
nurses, and registered, licensed 
dietitians through toll-free 
phone access, email, and online 
discussion boards.

Take Shape For Life provides 
an exciting home-business 
opportunity for those clients 
who wish to share their success 
with others by becoming 
Health Coaches themselves.

Since 2003, Take Shape For 
Life has been a member of 
the Direct Selling Association 
(DSA), a national trade 
association representing over 
200 direct selling companies 
doing business in the 
United States.

Leo V. Williams, III 
Chairman of  
Take Shape For Life

5

Medifast Weight Control Centers

“I chose Medifast because 
the support I received 
from my Medifast Weight 
Control Center staff was 
incredible. I never felt 
judged—they truly wanted 
to see me succeed and did 
everything in their power 
to see that I did.”

CHRISTINA ROBERTO
MWCC member

For customers who prefer a 
more structured approach with 
greater personal accountability, 
Medifast Weight Control 
Centers is the ideal choice.

Members receive the nutritional 
and full-scale behavioral 
support tools needed for 
enduring health and well-being, 
based on their individual goals.

Medifast Weight Control 
Centers bring a retail presence 
in professional office buildings 
and shopping centers, offering 
comprehensive Medifast 
plans for weight loss and 
maintenance, a medical review, 
customized member counseling, 
and InBody™ composition 
analysis.

Medifast Weight Control 
Centers’ local advertising 
includes radio, print, television, 
billboard, and Web initiatives; 
the business channel also 
benefits from the nationally 
advertised Medifast brand, 
which encourages walk-ins and 
referrals from other Medifast 
business channels.

6 

Medifast u 2010 Annual Report

 
Medifast Medical Providers

Medifast Medical Providers are those licensed 
health care providers who have implemented 
the Medifast Program within their practices. They 
carry an inventory of Medifast products that they 
resell to their patients.

Medifast Medical Providers provide appropriate 
medical monitoring, testing, and support for their 
patients who are on the Medifast Program. This 
is especially vital for those Medifast clients with 
co-morbidities such as diabetes, heart disease, 
and hypertension.

The Company offers an additional in-house 
support program to assist Medical Providers and 
their staff, including access to registered, licensed 
dietitians, certified personal trainers, and a 
behavior specialist through toll-free phone access 
and email, as well as Web- and phone-based 
training sessions and informative program guides.

GARY MANKO, M.D.
Medical Provider 

“I chose Medifast because 
my overweight patients 
have heard they ‘need to 
lose weight’ thousands of 
times, but no one has given 
them something that works 
like the Medifast Program. 
For the first time, I have a 
solution that gives people a 
likelihood of success, and a 
program that’s easy to do.”

7

Obesity Percentage in America (BMI > 30) in U.S. Adults

1985

1999

2009

No Data

< 10%

10% - 14%

15% - 19%

20% - 24%

25% - 29%

> 30%

8 

Medifast u 2010 Annual Report

 
A SAFE AND EFFECTIVE 
SOLUTION TO AMERICA’S 
OBESITY EPIDEMIC

The consequences of obesity and poor nutrition in America are sobering:

The obesity epidemic was much less urgent in 1980 when Medifast started, but today, according to the Centers for Disease Control and 
Prevention, two-thirds of Americans are overweight or obese and at increased risk for heart disease, diabetes, and other health problems.

u Less than one-third of U.S. adults are at a healthy weight.1

u Obesity-related illness costs America 39.3 million lost work days.2

u For decades, the U.S. has been slipping in international rankings of life expectancy, while other  
  countries have improved health care, nutrition, and lifestyles.3

u According to the U.S. Surgeon General and the Harvard School of Public Health, obesity poses a 
  major public health challenge. Each year, obesity and/or overweight contribute to an estimated 
  112,000 – 216,000 preventable deaths, respectively.4,5

1 National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), of the U.S. National Institutes of Health.

2 Environ Health Prospect. 2004 August, 112 (11):  A616 – A618

3 Olshansky SJ, Passaro DJ, Hershow RC, et al. A potential decline in life expectancy in the United States in the 21st century. New England Journal of
  Medicine 2005; 352:1138 – 1145.

4  The Surgeon General’s vision for a healthy and fit nation. [Rockville, MD]: U.S. Department of Health and Human Services, Public Health Service, Office  
  of the Surgeon General; 2010. http://www.surgeongeneral.gov/library/obesityvision/obesityvision2010.pdf

5 Danaei G, Ding EL, Mozaddarian D, Taylor B, Rehm J, Murray CJL, & Ezzati M. The preventable causes of death in the United States: Comparative risk  
  assessment of dietary, lifestyle, and metabolic risk factors. PLoS Medicine 2009; 6 (4): e1000058.

9

 
 
Medifast Meals

Medically formulated, portion-controlled meal 
replacements meet consumer demand for a 
safe and effective weight-loss solution, helping 
them lose weight quickly and safely, and also 
improve and maintain their health for the long 
term. When part of a thoughtfully created 
nutritional and behavioral program, 
Medifast Meals provide balanced 

nutrition, fast weight loss, and lasting 
results, unique in a market where 
researchers have estimated 

that approximately 70% of 
dieters who lose weight 
will gain it back 

within one to five 

years.

Medifast 
offers products 
with a formulation 

that is nutritionally 
balanced, making them 

satisfying and safe for 

individuals with type 2 diabetes.

The Medifast 5 & 1 Plan is simple and easy to 
follow, even for those clients with busy lifestyles. 
Medifast Meals come in portion-controlled, 
individual servings that clients can eat right out 
of the package, or mix with water and either 
microwave or chill. Clients do not have to count 
calories, carbs, or “points.”

The product line includes over 70 different 
meals and flavors, including shakes, soups, stew, 
chili, oatmeal, eggs, fruit drinks, iced teas, hot 
beverages, bars, pudding, pretzel sticks, cheese 
puffs, soft serve, pancakes, and brownies.

Each Medifast Meal shares a similar nutritional 
“footprint,” providing a special balance of 
protein and good carbohydrates like fiber, plus 
fortification with vitamins and minerals. Medifast’s 
special formula helps to ensure clients get the 
nutrition their bodies need while providing a 
feeling of fullness to facilitate compliance and 
more comfortable weight loss.

10 

Medifast u 2010 Annual Report

 
The Weight Loss Phase

The Medifast 5 & 1 Plan for weight loss is simple. 
Each day, the client eats six times, once every 
two to three hours.  The Medifast 5 & 1 Plan 
puts the body in a mild fat-burning state to help 
facilitate fast, safe weight loss.

Clients choose five Medifast Meals (the “5”) and 
one self-prepared Lean & Green™ Meal (the 
“1”) consisting of measured portions of lean 
protein and non-starchy vegetables.

Medifast’s team of registered, licensed dietitians 
has developed variations on the Medifast  
5 & 1 Plan to support healthy weight loss for 
vegetarians, teens, nursing mothers, seniors, 
people with type 2 diabetes, people with gout, 
bariatric surgery patients, and those taking 
prescribed anticoagulant drugs, among others.

Before

JACKIE POWELL
lost 100 lbs

Results not typical.

Typical weight loss on the 
Medifast 5 & 1 Plan is up 
to 2 to 5 lbs per week.

11

 
Transition and Maintenance Phases

Up to 70% of people who lose weight on 
diets regain that weight within one to 
five years, often with additional pounds. 
To counteract this trend, Medifast is refining its 
comprehensive approach to prevent weight 
regain in clients who have reached their healthy 
weight goal. 

The transition phase gradually reintroduces 
additional healthy food groups and increases the 

client’s caloric intake over the course of several 
weeks.  The maintenance phase uses principles of 
proper nutrition and portion control, along with 
behavior modification techniques, to retrain the 
brain and body to be satisfied with appropriate 
quantities of healthy food choices.

In this way, clients can learn to enjoy the benefits 
of a healthier weight and improved well-being for 
the long term. 

NANCY PETTIT 
TSFL Health Coach

“I chose Medifast because 
as Health Coaches for Take 
Shape For Life, my husband 
and I can play a role in so 
many people becoming 
healthy, while creating a 
business that provides us 
with personal satisfaction.”

12 

Medifast u 2010 Annual Report

 
CREATING A 
HEALTHIER 
FUTURE 
THROUGH 
GOOD 
SCIENCE, 
GOOD PEOPLE, 
AND GOOD 
BUSINESS

13

 
THE MEDIFAST 
VISION

In 2010, Medifast celebrated 30 years of developing, manufacturing, 
and marketing medically formulated, portion-controlled meal 
replacements for weight loss. 

These products—Medifast Meals—have established the heart of 
the Medifast Program that helps people lose weight quickly, easily, 
and safely, and also improve and maintain their health for the long 
term.  Now, as always, every Medifast Meal is manufactured in the 
United States.

Medifast also offers Essential 1®, a line of supplements to 
support areas of wellness such as cardiovascular health and 
digestive health.*

*These statements have not been evaluated by the 
Food and Drug Administration. These products are not 
intended to diagnose, treat, cure, or prevent any disease.

14 

Medifast u 2010 Annual Report

 
Science

Medifast continues to build its products, 
programs, and brand on reliable science and 
quantitative data. 

platform that provides a long-term look at 
client weight loss outcomes, demographics, and 
program-related data. 

Our Scientific Advisory Board continually reviews 
the effectiveness, safety, and nutritional benefits 
of Medifast’s products and programs. The work 
of this cross-displinary group builds on Medifast’s 
heritage of medically sound approaches to 
weight loss and the incorporation of leading-edge 
clinical research into the Company’s products 
and programs.

In March 2010 Nutrition Journal published a study 
demonstrating the efficacy and health benefits of 
the Medifast 5 & 1 Plan.1 Three clinical trials are 
now in progress to substantiate the Company’s 
product and program claims even further.

Medifast Weight Control Centers are now 
equipped with RemedyMD®, a meta-registry 

These data allow us to continually improve 
client experience and results, differentiating 
Medifast in the weight loss marketplace with a 
new level of efficiency and accountability that 
further substantiates the Company’s product and 
program claims.

Our Product Development team is focusing on 
future products to answer clients’ requests for 
additional convenience items, savory Medifast 
Meals, and products suitable for breakfast.

1 Davis LM, Coleman C, Kiel J, Rampolla J, Hutchisen T, 
Ford L, Andersen WS, Hanlon-Mitola A. Efficacy of a meal 
replacement diet plan compared to a food-based diet plan 
after a period of weight loss and weight maintenance: a 
randomized controlled trial. Nutrition Journal 2010, 9:11.

MEDIFAST SCIENTIFIC ADVISORY BOARD

From left to right:  Walter Eugene Egerton III, M.D., Chief Medical Officer, Maryland General Hospital; John 
P. Foreyt, Ph.D., Professor, Baylor College of Medicine, Department of Psychiatry and Behavioral Sciences, 
Department of Medicine; Guy H. Johnson, Ph.D., President, Johnson Nutrition Solutions, LLC, Executive 
Director, the McCormick Science Institute; Debra L. Miller, Ph.D., Director of Nutrition, The Hershey 
Company; Lawrence J. Cheskin, M.D., F.A.C.P., Director, Johns Hopkins Weight Management Center; Jeff 
S. Volek, Ph.D., RD, Human Performance Laboratory, Associate Professor, Department of Kinesiology, 
University of Connecticut

Not pictured:  Sylvia B. Rowe, MA, President, SR Strategy, Adjunct Professor, Tufts Freidman School of 
Nutrition Science & Policy, Adjunct Professor, University of Massachusetts Amherst

15

 
People

2010 was a year for major developments in 
human capital infrastructure, as the Company laid 
the groundwork for accelerated growth through 
its employees. In particular, the addition of 
experienced executives to several teams further 
strengthened our ability to serve our clients, both 
internal and external. Overall, the Company 
supported business growth by creating 
more than 250 new jobs in Texas and 
Maryland in the midst of a difficult 2010 
economy.

Seeing the potential of the Company to 
emerge as a national leader in successful, lasting 

weight loss, Medifast consolidated its core 
values, mission, and vision in 2010. The Board of 
Directors reviewed the Company’s heritage and 
outlined a direction for the future, subsequently 
distilling a set of enduring ideals that represent 
Medifast’s unique culture. 

Together with its scientific and technical 
achievements, the Company’s human resources 
are well-equipped to change the course of health 
in America.

16 

Medifast u 2010 Annual Report

 
Business: Sales Channel Technology

In March 2011, Medifast successfully launched 
both a new e-commerce platform for its 
Medifast Direct and Take Shape For Life channels 
and a new in-store operating system for its 
Medifast Weight Control Centers.

The e-commerce launch was the largest redesign 
and upgrade of e-commerce platforms in the 
Company’s history.  The Company re-launched 
websites for Medifast Direct, its direct-to-
consumer channel, and Take Shape For 

Life, its personal coaching channel. The 
overhaul reflects the Company’s 

dedication to delivering high-quality 
websites along with state-of-the-
art e-commerce platforms.

The newly designed co-branded Take 
Shape For Life websites provide Health 
Coaches the ability to customize an “About 

Me” section and create an integrated online 
presence, including personal blogs and links to 
their social media sites such as Facebook, Twitter, 
and YouTube.

The new operating system for Medifast Weight 
Control Centers, complete with customer data 
tracking tools, is designed to provide both a 
consumer-facing and an employee-facing system. 
It is created with analytic tools that communicate 
the members progress during their weight loss 
and weight-maintenance journeys.

Medifast sees this system providing 
comprehensive support and data tracking 
functions to assist the member in reaching their 
personalized weight-loss goals, while providing 
efficiency and scalability for the business and in-
center employees.

On the communications front, a full system 
upgrade of the Company’s phone system 
improved continuity in the contact center, as well 
as scalability for future expansion.

Through the acquisition of additional office space, 
a new headquarters for Take Shape For Life was 
established at the Owings Mills campus.

17

Business: Supply Chain Technology

Extensive systems integration 
upgrades to our order 
processing structure enabled 
Medifast to accelerate from 
300 to 700 orders handled per 
hour (12,000 orders per day 
with three shifts), effectively 
eliminating order back-up in the 
Company’s distribution centers 
during high-volume ordering 
periods.

On July 6, 2010, Medifast 
opened a 50,000-square-foot 
distribution center in Coppell, 
Texas, just outside of Dallas, to 
support West Coast shipping 
and customer service for 
Medifast Direct, Take Shape 
For Life, and Medifast Weight 
Control Centers. The Texas 
Distribution Center, equipped 
with an automation conveyer 

pick-and-pack system, provides 
disaster and recovery backup 
for the company’s fulfillment 
operation, as well as for the 
Maryland-based customer 
contact center.

The Company also upgraded 
its interoffice network to 
accommodate the new Texas 
Distribution Center and 
additional office space 
on the Owings 
Mills campus in 
Maryland. A 
new enterprise 
computer patch 
management 
system and anti-
virus platform ensure 
increased security and 
efficiency across all teams.

18 

Medifast u 2010 Annual Report

 
The Medifast Formula

These ideals were released to employees as The Medifast 
Formula in late 2010. The Medifast Formula serves as a blueprint 
for the Company’s employees, outlining our vision, mission, and 
purpose—a unique asset in the industry—and a set of criteria 
for developing personnel. 

Vision 

We provide hope, health, and happiness for millions of 
Americans through clinically proven weight-management 
products, programs, and support.

Mission

Medifast combats the obesity epidemic and improves the 
health of our nation in two ways: first, through clinically proven 
weight-management products and protocols; and second, 
through multiple, innovative support programs.

Values

Committed to core values 

u Our integrity and ethics are based on moral 
  values and the Golden Rule. 

u Leadership means setting high standards and a positive 
  personal example. 

u Focused, results-driven teamwork by Medifast employees 
  collaborating to achieve shared goals improves our Company 
  more than any one individual or entity. 

u We trust one another and forgive honest mistakes. 

u We promote learning and education as a vehicle for 
  personal development. 

u We are committed to personal health and wellness. 

u We reward innovation and initiative. 

Guided by our core values, we create the ultimate client 
experience through performance management.

u We value diversity as a strength and asset—to Medifast 
  and to our world. 

u We are good citizens and active members of our community. 

Dedicated to performance management

u We are committed to the efficiency and profitability of 
  the Company. 

u Successful growth requires honest and robust 
  communication throughout our organization. 

u Professional development is the responsibility of both the 
  Company and the individual. 

u Measurement and feedback are essential to the continuous 
  improvement of our people and processes. 

u Our agility and flexibility are keys to meeting the evolving 
  needs of our clients and the challenges of our changing 
  environment.

19

 
2010 BUSINESS 
ACHIEVEMENTS

Medifast is named:

u #7 – Fortune’s Top companies: 
  Best investments

u #29 – Fortune’s 100 Fastest 
    Growing Companies

u #43 – Fortune’s Top companies: 

    Sales growth

u #75 – Fortune’s Top companies: 

    Profit growth

20 

Medifast u 2010 Annual Report

 
   
   
   
   
FUTURE 
SUCCESS: 
CUSTOMER 
EXPERIENCE
DEFINED BY 
CHOICE

u Four channels that ensure each client can choose the best 
  means to achieve their individual and personal success

u A wide selection of high quality products and protocols 
  throughout each of our multiple, innovative support programs

u Close attention to individuals’ goals and needs, and careful 
  listening that yields deeper understanding and supports 
  optimal choices for each client

u Employee empowerment at all levels to serve our clients’ 
  every need and offer them more options to create health

21

Medifast Peer Comparison Charts

With record revenues in 2010, Medifast has been able to post best 
in class performance metrics for growth, liquidity, and shareholder 
earnings. Medifast will continue its commitment to the sound 
business practice that has brought 45 consecutive quarters of 
business profitability and a 44% combined aggregate growth 
rate in our business since 1999—far exceeding the long-term 
performance of our national competitors for the same time period.

The financial comparison charts have been put together using 
reliable third-party private and public financial information. 
Medifast, Inc. does not warrant the accuracy or reliability of this 
information but makes this comparison as a best effort to show 
the financial performance indicators of Medifast compared to 
other public companies in the weight-loss industry.

22 

Medifast u 2010 Annual Report

 
23

Medifast Peer Comparison Charts

The “Quick Ratio,” aka “Liquid Ratio” or “Acid Test,” measures the ability of a company to use its near cash or quick assets to extinguish 
or retire its current liabilities immediately. Quick assets include those current assets that presumably can be quickly converted to cash at 
close to their book values. A company with a Quick Ratio of less than 1 cannot currently pay back its current liabilities.

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