2019 ANNUAL REPORT
FOCUSED
We are pleased to provide our 2019 Annual Report.
In 2019 and the early part of 2020, Medical Facilities Corporation
(“MFC”) made significant progress realigning its portfolio of surgical
hospitals and ambulatory surgery centers ("ASCs") and improving
its financial flexibility.
While there have been a number of changes over the past several months, what has not changed is our focus on our
core strengths – our people, our high-quality standard of care and our industry-leading facilities.
Our efforts are aimed at strengthening our position to capitalize on the expected growth in the United States
healthcare market. Our growth strategy continues to include both organic initiatives and strategic acquisitions of
physician-aligned ASCs.
Investment Highlights
Large, growing and fragmented market for outpatient
services
Diverse portfolio of highly rated, high-quality facilities
Scalable platform for growth – organically and through
acquisitions
Experienced, entrepreneurial management team
Competitive dividend
Our 2019 financial results from continuing operations¹ benefited from higher surgical
case volumes at most facilities and positive variances in case and payor mix.
1. Continuing operations is defined as consolidated operations excluding Unity Medical and Surgical Hospital and RRI Mishawaka Hospital, LLP which are treated as
discontinued operations in all periods.
2. Non-IFRS Financial Measure. Refer to Medical Facilities' 2019 Management's Discussion and Analysis.
FINANCIAL
HIGHLIGHTS
Financial Results from Continuing Operations¹
Revenue
($ millions)
Surgical Case Volume
Income from Operations
($ millions)
Adjusted EBITDA²
($ millions)
1. Continuing operations is defined as consolidated operations excluding Unity Medical and Surgical Hospital and RRI Mishawaka Hospital, LLP which are treated as
discontinued operations in all periods.
2. Non-IFRS Financial Measure. Refer to Medical Facilities' 2019 Management's Discussion and Analysis.
Payor Mix
2019 MFC Facility Service Revenue
2019 U.S. Healthcare System Revenue*
*Source: Centers for Medicare & Medicaid Services, National Health Expenditure Projections
*Inclusive of lease liabilities per IFRS 16
FOCUSED ON
OUR STRENGTHS
As we build on our past success, we will focus on our strengths
provided by the diversification of our portfolio and three core
elements to our business – our people, industry-leading standard
of care, and the quality of our facilities.
Our People
To deliver the utmost quality of care to our patients, we rely on all of our employees and medical professionals –
from our top tier physicians and nurses, to the hardworking staff keeping our facilities operating efficiently.
As experts across a variety of respective medical fields, our physicians attract top medical teams and employ
leading technologies; resources used to drive our commitment to quality care, efficiencies and responsiveness.
To ensure an alignment of management and investors, a majority of physicians at our facilities are significant
investors in their local facility. Besides retaining a financial interest, the physicians are also actively involved in the
management of their facilities.
Industry-Leading Standard of Care
There is nothing standard about our standard of care. Each of our facilities places high levels of patient care at the
core of their approach to business. Our comfortable facilities are welcoming to family members and visitors. To our
patients themselves, our offerings are unsurpassed – from spacious, state-of-the-art operating facilities to some of
the best nurse-patient ratios in the industry.
High Quality Facilities
Our facilities offer a range of specialized inpatient and outpatient surgeries, with more flexibility for physicians and
their patients, and without the higher costs associated with large traditional hospitals.
Our facilities continue to rank as the best hospitals in the nation for high quality of care. In key categories such as
medical teams, facilities, services and communication with patients, the survey data consistently reflects our facilities
as equivalent to, or surpassing, other top facilities across the country when it comes to customer satisfaction.
HCAHPS Survey*
89%
Average of MFC patients who would definitely recommend MFC hospitals.
(72% U.S. average)
*Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), a survey conducted by the U.S. Department of Health and Human Services, is the first
national, standardized and publicly reported survey of patients’ perspectives of hospital experiences, based on ten important hospital quality topics. Ratings presented
above are as of January 2020.
Black Hills Surgical Hospital
Rapid City, South Dakota
Specialty Surgical Hospital
Ambulatory Surgical Center
Arkansas Surgical Hospital
North Little Rock, Arkansas
The Surgery Center of Newport Coast
Newport Beach, California
Eastwind Surgical
Westerville, Ohio
Oklahoma Spine Hospital
Oklahoma City, Oklahoma
Brookside Surgery Center
Battle Creek, Michigan
Two Rivers Surgery Center
Eugene, Oregon
Black Hills Surgical Hospital
Rapid City, South Dakota
City Place Surgery Center
Creve Coeur, Missouri
Riverview Ambulatory Surgical Center
Kingston, Pennsylvania
Sioux Falls Specialty Hospital
Sioux Falls, South Dakota
Miracle Hills Surgery Center
Omaha, Nebraska
FOCUSED ON
GROWTH
While we remain focused on operational improvements and
strengthening our balance sheet, our overarching goal is to ensure
that MFC is ready to capitalize on the expected growth in the United
States healthcare market.
More specifically, our business is well aligned for two of the major growth drivers for our industry – the aging
population and the growth in outpatient procedures.
With an aging population, the number of total knee and hip replacements are on the rise. These procedures are
increasingly being done on an outpatient basis, allowing patients to go home the same day of the surgery.
Our Growth Strategy
Our decision to strengthen our core has enabled us to have a strong base from which to grow – and be ready to
meet the future demands of this sector.
We continue to grow organically by enhancing services at our existing facilities, including recruiting new physicians
and adding ancillary services, such as urgent care clinics.
On the acquisition side, our priority is to grow our ASC platform. In addition to acquisitions, we are evaluating ASC
de novo opportunities.
The ASC market is an especially attractive one for us. Already accounting for more than half of all U.S. outpatient
surgical procedures today, ASCs are expecting increased volumes in the years ahead as the number of outpatient
procedures is forecast to grow by 15% by 2028.¹
1. ResearchandMarkets.com - https://www.businesswire.com/news/home/20191029005757/en/United-States-Ambulatory-Surgery-Center-ASC-Market
U.S. population aged 65+ (millions)
Source: Census.gov
Source: United Nations, Department of Economic and Social Affairs, Population Division
LETTER TO
SHAREHOLDERS
Dear Shareholders,
Medical Facilities Corporation (the “Company” or “MFC”) faced a challenging 2019
in which our cash flow and profitability were impacted. We are encouraged by the
results of the fourth quarter of 2019 as we continue to focus on improving our
balance sheet while restoring profitability and growth. We enter 2020 with a strong
leadership team and a sharpened focus on the considerable strengths that have
led to our success in the past.
One of the key challenges for the Company was to resolve the issues at Unity Medical
and Surgical Hospital (“UMASH”), which were largely attributable to underutilization of
the facility and an undersized physician complement. This, combined with a softer
payor mix and a weighting to lower acuity cases, had a negative impact on
our financial results throughout the course of 2019, reducing our cash available
for distribution.
Robert O. Horrar
President and
Chief Executive Officer
We spent considerable time and effort working on strategic alternatives for UMASH and, on February 26, 2020,
announced that we had partnered with three of the premiere physician groups in the South Bend, Indiana area,
which now have a 55.9% ownership stake in the facility. By bringing in new partners and capital, we believe our plan
will significantly improve facility utilization and the financial performance of UMASH.
In addition, in December 2019, we sold our interest in Central Arkansas Surgical Center, which was part of a platform
acquisition with NueHealth LLC of a group of seven ambulatory surgical centers (“ASCs”). The sale of this ASC was
consistent with our objectives of improving our profitability and strengthening our balance sheet as this facility had
relatively small market size and limited growth opportunities.
Changes to our Leadership Team
In January 2020, we welcomed John Schario as our Chief Operating Officer. We look to leverage his extensive
experience building and operating surgical hospitals and ASCs with both multi-state and international healthcare
companies. His background includes two terms with Nueterra Healthcare, including from 2001 to 2011 when he
served as Principal and Chief Executive Officer. He has also served as Senior Vice President, Consumer Health and
Innovation, at Mountain States Health Alliance (now called Ballad Health), and previously held several progressively
senior roles with Health Midwest, which was a large horizontal and vertically integrated not-for-profit health system
serving the greater Kansas City Metropolitan area.
John’s appointment follows our hiring of David Watson as Chief Financial Officer midway through last year. David
previously held CFO roles with both Florida-based Clearway Pain Solutions Institute, and National Surgical Hospitals.
He has helped lead the growth and expansion of multi-site and multi-state operations, brings significant experience
working with physician partners, and understands the complexities of the payor landscape. We believe that both John
and David are excellent additions to our team, and we look forward to their involvement in our continued growth.
Focused on our Strengths
Our success over the years has largely been attributable to our core strengths – our people, industry-leading
standard of care, and the quality of our facilities.
Importantly, our physician partners at each of our facilities share the same commitment to provide the best patient
experience and hospital care. Our shared commitment to care is reflected in high patient quality and satisfaction
scores. Our facilities rank among the highest in industry surveys and studies of patient satisfaction and quality scores.
In the latest Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, survey results
published at the end of January 2020, our hospitals once again scored well above the national average. The results
released by the U.S. Department of Health and Human Services, and based on ten important hospital quality topics,
revealed that 89% of MFC patients would definitely recommend our hospitals, compared with the national average of
72%, and three of our hospitals received a five-star rating. This is a strong foundation to build upon.
Restoring Growth
MFC remains well aligned for one of the major trends in U.S. healthcare, which has been the growing number of
surgical procedures that are being performed in outpatient settings. Additionally, the demand for health care services
continues to grow, as a result of a growing and aging population, as well as increasing in breadth and scope of
procedures, such as knee replacement surgery.
Aging Population
With an increasing proportion of the population reaching retirement age, the seniors’ population is the fastest-
growing age group in the United States. After steadily growing over the past decade, there are now approximately
56.3 million¹ people aged 65 and over in the U.S. This 65 and over population is expected to increase by 30.4% to
approximately 73.4 million¹,² by 2030. As far as our long-term outlook is concerned, a growing senior citizen
population is expected to translate to greater patient volumes.
Growth in Outpatient Procedures
We expect the macro shift toward more outpatient services to continue, driving a significant increase in the number
of ASCs in the United States over the next five to ten years. This trend is being driven by several factors. Minimally
invasive surgical procedures, such as laparoscopy and robotic surgery, along with new anesthesia techniques, are
reducing complications and enabling patients to return home sooner. Additionally, the lower-cost settings and the
convenient outpatient facilities help create a consumer-friendly experience.
Multiple Growth Opportunities
While strengthening the balance sheet remains a priority, we are focused on operational improvements and growing
the business with our partners. Our physician partners are committed to ensuring that the facilities continue to rank
among the highest in industry surveys and studies of patient satisfaction and quality scores. We continue to expand
the utilization of our existing facilities, including recruiting new physicians, and look for opportunities to increase our
market share in and performance of the urgent care clinics that our facilities opened in the past few years.
We are evaluating our options to grow our ASC platform. We believe our platform is well-positioned to take
advantage of the shift to outpatient surgeries and while relatively small at this time, will benefit from scale.
In addition to potential acquisitions of ASCs, our pipeline includes de novo opportunities, like the development of an
ASC in Chesterfield, Missouri, with a local hospital. St. Luke's Surgery Center of Chesterfield will initially offer five
specialties (orthopedics, gynecology, gastrointestinal, plastic surgery and general surgery) and have extended care
rooms to support total knee and hip replacements. Construction commenced in November 2019, and 13 local
physicians have already signed up as owner-partners. This new facility, which remains on target to open in June this
year, will be one of our larger ASCs.
Finally, I would like to comment on the potential risks to our business as a result of the novel coronavirus (COVID-19)
pandemic. We expect COVID-19 to have an impact on our business and financial results in 2020, but it is difficult to
estimate this impact at the time of writing this letter. To date, as you would have expected, we have seen some
impact on our elective surgery volumes. We are also taking all reasonable action to protect the health and safety of
our staff, our medical professionals, patients and supply chain during this challenging time.
I am grateful for the hard work and dedication of our physicians, nurses, other medical professionals, and all our
employees for helping us deliver the utmost quality of care to our patients. I would like to thank our Board of
Directors for their ongoing counsel and guidance, and our management team for their contributions. Lastly, I would
like to thank you, our shareholders, for your continued support over this past year.
Sincerely,
Robert O. Horrar
President and Chief Executive Officer
1. Census.gov
2. United Nations, Department of Economic and Social Affairs, Population Division