Quarterlytics / Consumer Cyclical / Food Distribution / Metcash Limited

Metcash Limited

mts · ASX Consumer Cyclical
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Sector Consumer Cyclical
Industry Food Distribution
Employees 5001-10,000
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FY2017 Annual Report · Metcash Limited
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Annual Report 2017

Successful  
Independents

 
 
 
 
 
 
 
 
 
 
 
 
 
Metcash is Australia’s 

leading wholesaler and 

distributor, supplying and 

supporting more than 10,000* 

Independent Retailers across 

the food, grocery, liquor and 

hardware sectors. 

Our focus is to support 

Successful Independents to 

become the ‘Best Store in 

Town’, by providing our network 

of strong retail brands with 

merchandising, operational and 

marketing support.

About us .................................. 2

Chairman’s Report ................... 4

CEO’s Report ........................... 6

Financial Highlights .............. 10

Logistics ................................ 12

Food ...................................... 14

Liquor .................................... 16

Hardware .............................. 18

CSR ....................................... 20

Our people............................. 24

Financial Report .................... 26

Corporate Information ......... 105

* Number of Independent Retail customers

1#About us

About us

Our purpose   Successful independents

Our vision

Best store in every 
town  

–  

–  

 Differentiated 
offer & service

 Celebrating 
Individuality

–   Loved by locals 

Business partner of 
choice for suppliers 
and independents

–  

 Australia’s 
leading portfolio 
of independent 
retail brands

–  

 World class 
wholesaler

Passionate  
about independents 

–  

 Unlocking the 
potential of 
our people

–  

 Inspiring future 
leaders

Thriving 
communities, giving 
shoppers choice

–  

–  

 Championing local 
entrepreneurs

 Pipeline of 
aspiring new 
business owners

–   Sustainable

Our distribution network

Our national distribution network delivers products 
to more than 10,000 retail premises and a further 
~95,000 wholesale customers across the food, 
grocery, liquor and hardware markets. 

Our Independent Retail and wholesale customers are 
supported by distribution centres in each of the major 
cities, as well as a number of smaller distribution 
centres in regional areas.

Our values   Integrity is our foundation

Our retail footprint

–  

 Supporting our customers and suppliers

–  

 Our people are empowered and accountable

–  

 Adding value in our community

Supermarkets
Convenience
Hardware
Liquor

  1 Includes 5,468 Cellarbrations on-premise customers

No of Retail Premises
1,683
18
740
7,9851

No of Wholesale Customers
>1,400
>90,000
>500
>3,800

Our model

Our markets

Our retail brands   Independence is worth fighting for!

              M e t cash         
tailer

Shopper 
led

S

u

p

r
e

p

l

i

R
e

2

Food

Liquor Hardware

3 
 
 
 
 
 
 
 
 
 
#Chairman’s Report

Rob Murray
Chairman

Chairman’s Report

I am pleased to present 

Metcash’s Annual Report 
for 2017, a year of 
achievement, change and 
challenge for the company. 
During the year we faced some of the most 
difficult external conditions in our history, 
particularly in Supermarkets where the 
continuation of intense competition led to 
price deflation at very high levels. Our ability 
to deliver some pleasing financial outcomes 
and continue to successfully execute our 
strategic initiatives in these conditions is, 
I believe, admirable. 

Our strategy continues to focus on ensuring 
that independent family-owned retail 
businesses can thrive across the markets 
we serve. Key to this is supporting our retail 
customers to be the ‘Best Store in Town’ with a 
localised, differentiated offer that is tailored to 
their local community. 

We made significant progress in the year with 
our ‘Best Store in Town’ initiatives, including a 
further 100 stores completing Supermarkets’ 
Diamond Store Accelerator program, and an 
additional 10 stores completing the Sapphire 
Store Refurbishment program in Hardware. 
These have led to some truly remarkable stores 
that are receiving strong customer support. 

We have provided some more information on 
our ‘Best Store in Town’ initiatives, together 
with some case studies profiling how the stores 
are benefiting from the transformations on 
pages 14 to 19 of this Annual Report. I hope 
you find this informative. 

Earnings performance

Underlying profit after tax for the year increased 
9.3% over the prior year to $194.8 million. 
This excludes $22.9 million of costs related to 
the acquisition and integration of the Home 
Timber & Hardware Group (HTH), as well as 
restructuring costs related to our Working 
Smarter program aimed at simplifying the way 
we do business. Underlying earnings per share 
was 20.3 cents, and 17.9 cents including the 
$22.9 million of costs mentioned above. 

The success of our Working Smarter program 
in the year reflects considerable effort and 
dedication from our people. The importance of 
this work in the context of the current external 
environment cannot be underestimated.

Acquisition of HTH

The acquisition of HTH is very exciting for 
us. Not only is it a quality national hardware 
operation, it is also complementary to our 
Mitre 10 business. The increased scale it 
provides through the creation of Australia’s 
second largest hardware player, enables the 
expanded network to operate more efficiently 
and competitively.

While the acquisition creates new attractive 
growth opportunities we will look to pursue, our 
immediate focus is to ensure the integration 
of the two businesses continues to be smooth 
and deliver on our expectations. We have a very 
capable team that is doing a great job, and I am 
confident this will be achieved. 

The acquisition is also important for the 
diversification it provides to our Group earnings, 
which is in line with our strategic focus on 
ensuring the financial position of the company 
remains strong and resilient.  

4

Our strategy continues to focus on ensuring that  
independent family-owned retail businesses can thrive  
across the markets we serve.

We also have a strong focus on organisational 
culture and employee engagement which is 
helping underpin our performance. We have 
a well established program in this area, with 
a high level of employee participation, which 
importantly includes the Board and senior 
leadership team. Your Board continues to be 
actively involved in this area and was rated 
highly by both management and external 
stakeholders in the engagement survey. 

Earlier this month we announced that Jeff 
Adams will succeed Ian Morrice as Group Chief 
Executive, following earlier advice from Ian that 
he intended to retire from the role in 2018. 
Ian has held this position since June 2013, 
and has overseen the repositioning of the 
company through a consumer focus, a strong 
balance sheet and a very capable management 
team to take the business forward. He also 
led transformation initiatives that have seen 
many of our Independent Retail customers 
improve their competitive position. I would like 
to sincerely thank Ian for his significant effort 
and achievements. 

Jeff has broad international experience in the 
retail and wholesale industries and is ideally 
suited to lead the company’s continued focus 
on supporting the success of Independent 
Retailers. We look forward to Jeff joining us in 
September this year. 

On behalf of the Board, I would like to thank 
our people, the leadership team and all of our 
partner suppliers and retailers for their ongoing 
support as we work to ensure a sustainable and 
healthy Independent Retailer network. 

I would also like to recognise the support 
and contribution of my fellow Directors. 
Together, we have formed a hardworking and 
cohesive team. 

Rob Murray
Chairman

Balance sheet strength 

The financial highlight for the year was our 
strong cash performance. This, together with 
equity raised to partly fund the HTH acquisition, 
were the key drivers of net debt reducing a 
further $194.7 million to $80.8 million. 

Strengthening our financial position has been 
a strategic priority for a number of years, and 
it is pleasing to report that we have reduced 
net debt by ~$690 million since FY14. This is a 
significant achievement. 

We now have a very strong financial position, 
and this underpinned the Board’s decision 
to bring forward the recommencement of 
dividends with the declaration of a 4.5 cent per 
share fully franked final dividend for FY17. The 
Board has also decided to target a dividend 
payout ratio of 60% commencing in FY18, with 
interim and final dividends to be weighted 
similarly to prior practice. 

Remuneration 

We have continued to refine our remuneration 
framework to deliver market-aligned 
remuneration practices, including taking into 
consideration concerns raised at last year’s 
Annual General Meeting. These initiatives 
include a reduction in the weighting of the 
Short Term Incentive component in total 
remuneration, as well as the inclusion of 
more objective performance measures 
through moving to a balanced scorecard for 
all executives. 

Remuneration outcomes for the year include 
only one member of our Key Management 
Personnel (KMP) receiving an increase in fixed 
remuneration, and total bonuses paid to KMP 
in respect of FY17 being 44% lower than for the 
prior year. Fees for Non-Executive Directors 
were left at a consistent level for the fifth 
consecutive year. 

Further remuneration details can be found in our 
remuneration report commencing on page 37. 

Going forward, while there is still much to do, 
we are well positioned to weather the current 
difficult market conditions and pursue our 
growth opportunities and cost efficiencies. We 
have a strong financial foundation, our strategic 
initiatives are delivering and there is strong 
leadership through your Board and senior 
leadership team. 

5 
#CEO’s Report

Ian Morrice
Chief Executive Officer

CEO’s Report

T he last financial year 

was a very challenging 
one in many aspects, 

including highly competitive 
market conditions leading to 
increased price deflation, and 
market disruption from the 
closure of Masters’ hardware 
stores. In this context, 
there were many facets 
of our performance that 
were pleasing.  

The interests and values of 
Mitre 10 and HTH retailers are 
closely aligned. Our objective is 
to continue to build successful 
Independent Retailers and grow 
a vibrant independent hardware 
sector, for the long term.

6

From a financial perspective, the Group 
delivered growth in underlying earnings 
and strong cash inflows despite the market 
challenges, both creditable outcomes.

Underlying profit after tax increased 9.3% to 
$194.8 million, reflecting continued earnings 
growth in Liquor, and in Hardware which 
benefited from the successful acquisition of 
Home Timber & Hardware (HTH). Our Food pillar 
delivered earnings in line with the prior year, 
despite facing price and new space competition 
at levels never before seen in the sector. 

Supporting Independent Retailers to be the 
‘Best Store in Town’ is central to our strategic 
focus, and the past year saw significant 
progress on our retailer-centred initiatives. 

We, and our Independent Retailers, are very 
passionate about driving growth for their 
businesses, and I am encouraged to see the 
network continuing to invest in both new stores 
and upgrades at an increasing rate despite the 
difficult market conditions. 

In Supermarkets, there were 32 new store 
openings in the year, and a further 100 stores 
completed the Diamond Store Accelerator (DSA) 
refurbishment program. This brings total DSA 
completed stores to ~250, with another ~100 
expected in FY18. The DSA refurbished stores 
are delivering impressive sales growth of well 
over 10%, on average.

In Liquor, retailers have continued investing 
in the network, with 95 stores completing 
the ‘refresh’ program and a further 130 cool 
rooms upgraded, both aimed at improving the 
shopper experience. 

In Hardware, our Sapphire Store Refurbishment 
and upgrades and Core Ranging programs are 
both delivering strong sales growth. A further 
10 stores were upgraded to Sapphire standards 
during the year, in line with our target. This 
brings the total completed so far to 22. Typically 
these Sapphire upgrades deliver greater than 
15% uplift in sales per store.

The challenging market and economic 
conditions have reinforced just how important it 
is that we deliver on our targeted savings from 
the Working Smarter program. Simplifying the 
way we operate, and at the same time reducing 
our costs, is crucial to ensure we remain 
competitive and meet the future needs of our 
customers, retailers and suppliers. This year we 
exceeded our savings target of $35 million, and 
I am very appreciative of the significant effort, 
understanding and resilience of our people as 
we continue to simplify and change the way 
we operate. 

Importantly, our cash performance for the year 
was very strong with operating cash flow of 
$304.6 million, an increase of $138.8 million 
on the prior year. This was a key driver of a 
$194.7 million reduction in net debt to $80.8 
million. Debt reduction has been a priority for 
us in recent years, being a key component of 
our response to challenging market conditions. 
This year’s reduction means net debt has now 
decreased by ~$690 million since FY14.

The strength of our financial position has 
us well placed for future investment in both 
growth and initiatives to drive cost efficiencies, 
and was a key factor in the Board bringing 
forward the recommencement of dividends. 
I would like to thank shareholders for their 
support in forgoing dividends over the 
last two years. 

The year was also a very important one in our 
history, with the acquisition of the HTH Group. 
Combining HTH with our Mitre 10 network 
has created the second largest Hardware 
business in Australia, with sales of more than 
$2 billion per annum. This increased scale 
has created significant synergy opportunities, 
and enables us to improve our competitive 
position and deliver better outcomes for both 
our independent Hardware retailers, and their 
customers. This acquisition will also be strongly 
earnings accretive for shareholders.

Operating performance 

The Group generated sales revenue for the year 
of $14.12 billion, an increase of 5.4% on the 
prior year, which includes sales from HTH since 
its acquisition on 2 October, as well as sales 
from a 53rd trading week in FY17.

Group EBIT increased 7.7% to $296.7 million, 
reflecting continued earnings growth in the 
Liquor and Hardware pillars. 

In Food, sales increased 0.6% to $9.18 billion. 
Excluding the 53rd week, sales were 1.3% lower 
than the prior year. 

Supermarkets sales increased 1.3% to 
$7.65 billion, and were 0.6% lower excluding 
the 53rd trading week as the uplift from our 
strategic initiatives and new store openings 
were more than offset by significant price 
deflation, the cycling of sold stores and store 
closures, increased competitor promotional 
activity, competitor entry into South Australia 
and Western Australia, and weak economic 
conditions in Western Australia.

Convenience sales declined 2.7% to 
$1.53 billion, and were 4.5% down excluding 
the 53rd trading week due to the impact of 
lower volumes in both C-Store Distribution 
and Campbells. 

Food EBIT was in line with the prior year at 
$180.0 million. In Supermarkets, our Working 
Smarter savings enabled us to maintain 
margins by offsetting the impact of increased 
tobacco sales, which have lower margins. In 
Convenience, significant cost reductions from 
repositioning the business led to an improved 
2H17, with earnings breaking even for the half. 

In Liquor, sales increased 3.5% to $3.33 billion, 
and were up 1.8% excluding the 53rd trading 
week. Our IBA (retail) bannered network 
continued to perform well with further 
improvement to the quality of stores despite 
difficult trading conditions. These included 
intense competition driven mainly by the large 
retail chains, and weak economic conditions in 
Western Australia. 

7CEO’s Report continued

Safety 

Metcash continues to have a strong focus 
on workplace safety and reducing injury. I am 
pleased to report that the Lost Time Injury 
Frequency Rate for the year declined to 10.1 
for the year, compared with 10.3 in the prior 
year. This reflects a decrease in the number of 
LTIs to 90, compared with 94 in the prior year. 
There was also a 44% reduction in our High 
Potential Incident measure for the year, which 
was a good improvement. 

We are determined to continue reducing 
our rate of injury and are driving greater 
automation of processes to reduce the risk 
of manual handling. We are also continuing 
to pursue increased awareness across our 
operations around the safety of our people.

Outlook

Group earnings for FY18 will cycle the 
inclusion of the 53rd trading week in FY17.

In Liquor, we expect moderate growth in 
the overall Liquor market with the business 
remaining focused on building and improving 
the quality of its IBA (retail) bannered network.

In Hardware, positive market conditions 
remain. The business continues to focus on 
delivering synergies related to the acquisition 
of HTH, and these are expected to be at the 
upper end of our targeted range of $15 million 
– $20 million (annualised) by the end of 
FY18. FY18 will also include a full year of 
earnings from HTH.

Our Liquor business’ focus on converting 
existing wholesale customers to our IBA 
network included the acquisition of Thirsty 
Camel in NSW and Tasmania, and Big Bargain 
in Tasmania, bringing a combined 79 stores 
into the network. We also acquired Porters 
Liquor in the second half which added a 
further 21 stores to the IBA retail network.  

Liquor EBIT increased 7.9% to $67.0 million 
reflecting increased sales volumes, improved 
margins from the conversion of wholesale 
customers to the IBA network, savings from 
the Working Smarter program, and inclusion of 
the 53rd trading week. 

In Hardware, sales increased 52.3% to 
$1.61 billion, and includes seven months of 
sales from HTH. Mitre 10 sales increased 2.9%, 
or 1.4% excluding the 53rd week, underpinned 
by our “shopper led” initiatives. 

We are making great headway with our 
Competitive Pricing program and Digital Data 
and Insights initiatives, which are improving 
the competitiveness of our retailer network. 

Hardware EBIT increased 48% to $48.5 million 
reflecting a ~$12 million contribution from 
HTH in 2H17, and improved earnings in 
Mitre 10 due to increased sales volumes and 
cost efficiencies.

Integrating two sizable businesses to 
create the Independent Hardware Group 
is a significant task. I am pleased to report 
that we are in line with our plan to complete 
the integration by the end of FY18. Our 
achievements to date are a testament to the 
quality and effort of our people, particularly 
our Hardware team. We have received strong 
support and goodwill from Independent 
Retailers, which is key to the integration. Other 
key areas such as property rationalisation, 
forming an integrated management structure, 
and merchandising synergies are also 
progressing well. 

Food
EBIT
$180.0m

Liquor
EBIT
$67.0m

Hardware
EBIT
$48.5m

8

$194.8m 

UNDERLYING PROFIT AFTER TAX

In Food, we expect a continuation of the 
significant external headwinds experienced 
in FY17. The business will continue to 
progress initiatives to support Australian 
Independent Retailers to be the ‘Best Store 
in Town’. We expect Working Smarter savings 
to help mitigate the impact of difficult market 
conditions including price deflation, cost 
inflation and the necessary investment in 
new initiatives.  

We have good businesses, and very capable, 
passionate and enthusiastic people, retailers 
and suppliers. We have a strong balance sheet 
and see great opportunities ahead in each of 
our pillars. I feel very encouraged by what we 
have achieved this year, and positive about 
what can be achieved in the future. 

Our focus also remains on ensuring we continue 
to be the partner of choice for suppliers 
and Independent Retailers, and this is an 
important objective for each of our teams. Our 
independent network operates successfully 
through a very strong interdependency between 
Metcash as the wholesaler, our suppliers and 
our retailers. 

Competition remains intense, but by working 
closely with our supplier partners we can 
ensure that Independent Retailers are able to 
provide a competitive localised, differentiated 
offer that is tailored to their local community, 
enabling them to achieve ‘The Best Store in 
Town’ for their shoppers.

I would like to sincerely thank all our people 
across the Metcash businesses for their 
considerable efforts, resilience and commitment 
during my time as CEO. It has been a real 
privilege to lead such a passionate team who 
fight for the success of independent family 
businesses every day. 

Finally, thank you to all our retail customers 
for your passion and belief in being the 
‘Best Store in their Town’, and at the heart 
of the communities in which you operate. 
The success of independent family-owned 
businesses is core to our purpose of “Successful 
Independents”, and vital to the Australian 
economy and communities.

Ian Morrice
Chief Executive   

9  
#Financial Highlights

Financial Highlights

Strong financial position

$14.12 billion

GROUP SALES REVENUE

$194.8m 

UNDERLYING PROFIT AFTER TAX

$304.6m 

OPERATING CASHFLOW

$80.8m

NET DEBT

10

,

$
1
4
1
2
1
9
m

.

$
1
9
4
8
m

.

$
2
9
6
7
m

.

2
0
3
c

.

$
3
0
4
6
m

.

($m)

13

14

15

16

17

13

14

15

16

17

13

14

15

16

17

13

14

15

16

17

13

14

15

16

17

Sales Revenue

EBIT (Underlying)

PAT (Underlying)

EPS (Underlying)

Operating cash flows

Financial Performance
Sales revenue ($m)

Underlying EBIT ($m)

Finance costs, net ($m)

Underlying profit after tax ($m)

Reported profit after tax ($m)

Operating cash flows ($m)

Cash realisation ratio (%)

Financial Position
Shareholder equity ($m)

Net debt (hedged) ($m)

Gearing ratio (net hedged) (%)

Return on funds employed (%)

Share Statistics
Fully paid ordinary shares

Weighted average ordinary shares

Underlying earnings per share (cents)

Reported earnings per share (cents)

Dividends declared per share (cents)

Dividend payout ratio (%) 

Other Statistics
Number of employees 
(full-time equivalents)

1 FY17 includes a 53rd week of trading

20171

2016

2015

2014

2013

 14,121.9 

 13,402.5 

13,244.3

13,045.1

12,767.8

296.7

25.5

194.8

171.9

304.6

118%

275.4

27.0

178.3

216.5

165.8

70%

297.3

55.1

173.6

(384.2)

231.7

97%

368.4

57.3

218.4

169.2

388.7

137%

437.7

61.7

261.2

206.0

299.8

94%

1,637.4

1,369.1

1,156.6

1,594.0

1,624.2

80.8

4.7%

18.5%

975.6

958.8

20.3

17.9

4.5

22%

275.5

16.8%

16.5%

928.4

928.4

19.2

23.3

-

-

667.8

36.6%

14.4%

928.4

907.0

19.1

(42.4)

6.5

34%

766.9

32.5%

15.8%

888.3

882.7

24.7

19.2

18.5

75%

719.8

30.7%

19.6%

880.7

859.7

30.4

24.0

28.0

92%

6,708

5,807

6,398

6,174

5,794

11#Logistics

Logistics

Australia’s leading wholesaler

Major Distribution Centre

Smaller Distribution Centre

12 NRL fields can   
fit into one  
of our largest 
distribution centres 
at Huntingwood, 
NSW.

We also make it more efficient for 
suppliers, whether they operate at 
a national or local level, to reach 
what would otherwise be a very 
diverse and disparate network of 
Independent Retailers. 

Widest distribution 
network in Australia 

Our Independent Retail and 
wholesale customers are supported 
by seven large distribution centres 
across the major cities, as well 
as smaller distribution centres in 
regional areas.

Metcash has the widest retail 
distribution network in Australia. 
Housing grocery, convenience, 
hardware and liquor products, we 
service Independent Retailers in all 
corners of Australia, including; Cape 
York and Cooktown in the North 
East, Dampier and Broome in the 
North West, Albany and Denmark in 
the South West and Tarwin Lower 
and Foster in the South East. 

Along with capital cities and regional 
centres, Metcash also supports 
independents in areas that others 
don’t reach. We provide products 
to some of Australia’s remotest 

locations, such as Halls Creek WA, 
Coober Pedy SA, Tennant Creek NT, 
Cobar NSW to name just a few.

World class wholesale 
distribution

Across our people, processes, tools 
and systems, Metcash is investing 
to ensure that we continue to be 
Australia’s leading wholesaler. Key 
to our operational excellence is our 
investment in automation, with the 
introduction of new state of the 
art material handling systems in a 
number of our distribution centres. 
These systems improve safety, 
support Independent Retailers by 
improving efficiency and optimise 
Metcash’s cost to serve equation.

Partner of choice for 
retailers and suppliers

There is a very strong 
interdependency between Metcash 
as the wholesaler, our suppliers and 
our retailers. We work closely with 
our key supplier partners under a 
Vendor Managed Inventory program, 
which involves using supplier 
intelligence to ensure that we order 
optimum levels of stock to support 
our retail partners.

Our world class operations in action 

Utilising our logistics flexibility 
to support the community of 
Beechworth

Using our distribution capability 
to be ‘first to market’ with  
Coca-Cola No Sugar

Partnering with Community 
Enterprises Queensland to supply 
Thursday Islands

In early 2016, Beechworth Ritchies 
IGA was gutted after flames tore 
through the building leaving the local 
community without a supermarket. To 
ensure that residents could continue 
to have access to a local supermarket, 
a temporary store was quickly created 
out of little more than a tin shed. 

Ritchies and Metcash teams filled the 
temporary store quickly with deliveries 
made on a 12 pallet rigid perishable 
truck, as the store could only receive 
rigid vehicles due to its residential 
location. Metcash has been combining 
chilled, frozen, dry grocery and liquor 
on the one truck 3-4 times per week 
since the reopening. The store has 
performed very well and the new store 
re-build is underway. 

Early collaboration between Coca-Cola 
and Metcash’s merchandise and 
logistics teams and Independent 
Retailers, enabled Metcash to be first 
to market for the launch of Coca-Cola 
No Sugar in June 2017.

The first to market opportunity 
involved the delivery of 67,553 cases 
and 798 pallets on 37 trucks, which 
were delivered within the first five 
hours of release. Over half of our 
extensive IGA retail network received 
Coca-Cola No Sugar within just four 
days of the product’s launch. 

Metcash in its supply to remote 
communities, services the Islanders 
Board of Community Enterprises 
Queensland (CEQ). We provide CEQ 
with approximately 320,000 cases 
of dry and perishable goods per 
annum for the Torres Straight Island 
Communities. We closely partner with 
CEQ to facilitate the organisation’s 
growth plans.

Trucks travel over 
40 million kilometres 
per year making 
Metcash deliveries to 
Independent Retailers 
throughout Australia.

M etcash is a 

world class 
wholesaler 

supplying leading 
independent retail 
brands across 
Australia within the 
food, grocery, liquor 
and hardware sectors.
Our people are our best asset, 
and we have around 5,000 of the 
company’s ~6,700 employees 
working in our wholesale distribution 
operations, dedicated to ensuring 
the best possible level of service 
to our extensive network of 
Independent Retail customers. 

By combining their buying power we 
are able to improve their competitive 
position against larger competitors. 
We are able to provide Independent 
Retailers with a competitive and 
efficient scale of operation across 
the wide range of products that 
we sell. 

12

13#Food

Food

Helping independent retailers thrive

Best stores in town

Super IGA:  

IGA:  

IGA-Xpress:  

Friendly Grocer/Eziway:  

Retail 
 Stores:

397

823

206

257

M etcash has 

come a long 
way from its 

origins in 1924 as a 
standalone corner 
store in Sydney’s 
Wolloomooloo. 
Servicing over ~1,680 supermarket 
customers through bannered stores 
such as IGA, Foodland, Friendly 
Grocer and Eziway, Metcash offers 
a wide range of core wholesale 
grocery, fresh produce, meat, bakery 
and deli products. 

Our Convenience business 
comprises two integrated wholesale 
distribution arms established 
to service the Australian petrol 
and convenience sector across 
Australia; Campbells Wholesale & 
C-Store Distribution. 

‘Best Store in Town’

The consumer is the central player 
in all our plans and with an ever 
changing retail landscape, Metcash’s 
continued focus is to support the 
success of our Independent Retail 

14

customers, providing them with all 
the tools they need to become the 
‘Best Store in Town’.

Two key initiatives have been 
introduced in recent years with 
consumers in mind. Our Price Match 
program ensures that our pricing 
remains competitive with the 
major supermarket chains for both 
branded and private label products, 
and is now incorporated in ~1,000 
supermarkets in the IGA network. 

Store environment is also a focus, 
and the Diamond Store Accelerator 
(DSA) program is a unified store 
refurbishment program across the 
IGA banner, which aims to improve 
the shopping experience for the 
customer. This places an increased 
emphasis on the amount of floor 
space given to fresh produce and 
ready-made meals, improves 
customer access and the overall 
layout of the store. To date over 
250 refurbishments have been 
completed, and the majority of 
participating stores have witnessed 
a significant increase in sales 
as a result.

Continued investment in the retail 
network led to 32 new stores 
opening during the year, and another 

~35 new stores being in the pipeline 
for opening in FY18. Multi-store 
owners are also investing in new 
store formats that are tailored 
to meet the needs of their local 
community. Great examples of 
these are IGA’s Romeo’s Food Hall in 
Sydney’s CBD and Ritchies SUPA IGA 
in Dromana, Victoria (see opposite). 

Metcash also recently introduced 
a new mid-tier private label range 
called Community Co. The range 
offers 100 new products which 
seek to deliver greater value and 
quality to consumers while making 
a contribution to the community 
through the Community Chest Fund.

Earnings performance*

Including the benefit of a 53rd 
trading week, our Food business 
delivered underlying EBIT for the 
year of $180.0 million, in line with 
the prior year. Weak economic 
conditions in Western Australia 
and intense competition led to a 
continuation of difficult market 
conditions for the business. Sales 
improved 1.3% to $7.65 billion, and 
pleasingly our IGA retail sales on a 
like for like basis were positive for 
the third financial year in a row. 

*A full review of the financial results is presented in the Operating 
and Financial Review on pages 29 to 31 of the Annual Report.

Taylor Road IGA

IGA Romeo’s Food Hall

Ritchies SUPA IGA

Nedlands, WA

Sydney, NSW

Dromana, Victoria

Designed to cater to the needs of city 
workers, commuters and people living 
in the inner-city, this one-of-a kind 
store, located in the business heart of 
Sydney, offers their customers a fresh, 
variety-driven range of delicious meals 
and snacks which they can buy on-
the-go to eat at work or home. 

The Romeo’s passion for high quality, 
gourmet fresh food and tailored 
product has customers coming back 
every day – even twice a day!

“This is the next step in retailing for the 
Romeo Group. It has been designed with 
choice and convenience at its core.” 

       -Joseph Romeo

James and Rita Kelly’s Taylor Road 
store has been designed so that 
customers’ five senses compete each 
time they walk in the store – colourful 
bursts of flowers, freshly brewed 
coffee and fresh baked muffins, are 
complemented by signature lines, with 
the store stocking in excess of 290 
locally produced WA products. 

The store caters for the lunchtime 
and home-ward bound shoppers with 
ready-to-go meals including roast 
dinners, casseroles, gourmet pies and 
delicious salads created by in-house 
chefs. The store’s success also comes 
from servicing community needs, 
and going above and beyond when it 
comes to customer service.

“Our success comes through creating an 
enjoyable shopping experience for our 
local community.” 

-James Kelly 

The Ritchies’ latest DSA store in 
Dromana is an up-market format full 
of fresh and unique products that 
clearly differentiates them from their 
competitors. The store showcases 
products such as artisan bread, hand-
rolled sushi, dry-aged beef and even 
bespoke peanut butter.

Less than a week after the store 
opening, sales were up 50 per cent on 
the same time last year as customers 
welcomed the up-market selection 
of cheese, bread, meat and ready-to-
eat meals.

“With customers shopping up to three to 
four times a week, independent stores 
are well positioned to benefit due to 
their convenient location, but only if the 
product range is right. 

We continue to see positive results from 
the investments in our store network. We 
have a focus on further upgrades and will 
use the proven DSA program which has 
been developed alongside Metcash.” 

          - Fred Harrison 

15 
 
 
 
 
 
 
 
 
#Liquor

Liquor

Cellarbrations:  

Bottle-O/ 
Bottle-O Neighbourhood:  

IGA Liquor:  

Other:  

Retail   
Stores: 

553

457

462

1,045

Helping independent retailers thrive

Investing for growth

Best stores in town

M etcash is 

Australia’s 
largest 

broad range liquor 
wholesaler. 
Our Liquor pillar has two divisions; 
Australian Liquor Marketers (ALM) 
and Independent Brands Australia 
(IBA). The liquor division and its 
related businesses operate out of 
15 distribution centres located in 
each state and territory in Australia, 
and in New Zealand.

Australian Liquor 
Marketers (ALM) 

ALM is a broad range liquor 
wholesaler supplying approximately 
12,000 hotels, liquor stores, 
restaurants and other licensed 
premises throughout Australia. It 
also has a specialist on-premise 
liquor division supplying bars, pubs, 
restaurants and hotels. 

16

Independent Brands 
Australia (IBA)

Our IBA banner group is the second 
largest retail group in Australia. It 
includes strong national brands 
with a framework that enables 
independent liquor retailers to 
compete equally with larger 
competitors, and support their 
long-term sustainability. We do 
this through group buying power, 
providing strong marketing support 
and promotional programs, 
and through a wide variety of 
retail services to ensure high 
store standards.  

Our IBA network includes 2,517 
stores across brands such as 
Cellarbrations, The Bottle-O, IGA 
Liquor, Duncans, Thirsty Camel, Big 
Bargain and Porters. In FY17, sales 
to the IBA network represented 
~55% of Liquor pillar sales. 

Both ALM and IBA work to support 
Independent Retailers provide end 
customers with a competitively 
priced, extensive liquor range. 
This includes providing the most 
efficient and cost effective supply 
chain possible. 

‘Best Store in Town’ 

The smaller store format, and 
localised product range of our IBA 
retailer network, continue to position 
our network well for the shopper 
trend of buying smaller quantities 
per visit, but shopping more often. 

Our product range is tailored 
to reflect our local customers’ 
requirements from both a range and 
price perspective, and there is a key 
focus on providing shoppers with 
knowledgeable friendly service. 

The network continues to invest in 
improving the shopper experience, 
and FY17 saw a further ~95 stores 
complete the store refresh program, 
and ~130 stores underwent 
upgrades to their cool rooms. 

Earnings performance*

Our Liquor business continued to 
grow earnings with EBIT up 7.9% to 
$67.0 million for the year. 

Sales increased 3.5% to $3.33 
billion and like-for-like sales in our 
IBA bannered network increased 
1.7%. The IBA bannered network 
has recorded sales at a compound 
annual growth rate of ~7% over the 
past three years. 

Investing for growth

We continued to focus on converting 
existing wholesale customers to our 
IBA network as well as progressing our 
consolidation strategy. This included 
the acquisition of Thirsty Camel in NSW 
and Tasmania, Big Bargain in Tasmania, 
and the acquisition of Porters Liquor.

IBA will continue to apply the best 
retail offer by location to maximise 
the sales of our independent 
retail customers.

Porters Liquor

Porters Liquor is a well-recognised 
premium brand, positioned to capitalise 
on the growing trend to higher quality 
products. It now forms part of our IBA 
banner group, and provides significant 
growth opportunity for our Liquor 
business. This includes a potential 
expansion in store footprint from 30 to 
around 100 nationally. 

Montrose IGA Plus 
Liquor

The Bottle-O Wyee 
Cellars

Montrose, VIC

Wyee NSW

Based at the foot of the Yarra Valley, 
Brad Munro has transformed IGA 
Montrose into a destination store 
for shoppers looking for premium 
wine, spirits and craft beer local to 
that region. The personalised service 
shoppers get from the Montrose 
IGA team, showcases their product 
knowledge, and along with their newly 
launched ‘Cellar Selections’ premium 
range, shoppers now have access to a 
truly localised offer. 

“We sought to be the best liquor store in 
the area, and have achieved this through 
the creation of our differentiated localised 
offer, together with personalised service 
and in-depth knowledge on products, 
especially local wines, beers and spirits.”

           - Brad Munro

Chris Jameson recently relocated 
and renovated her Bottle-O store at 
Wyee, NSW to the highest standard, 
and it is now a standout at the Wyee 
community shopping centre. The new 
store has an extended product range 
tailored to the local community, and 
together with high service levels, is 
attracting significantly more customers 
than when operating from the original 
store. The upgraded store has now 
become a repeat finalist in the NSW 
IBA Bottle-O of the year awards.

“Our new store is proving very popular 
with local shoppers and we have seen 
sales grow more than 25%. Staying close 
to our customers and market trends, and 
having the flexibility to adapt is key to 
our success.”    

         - Chris Jameson 

*A full review of the financial results is presented in the Operating 
and Financial Review on pages 29 to 31 of the Annual Report.

17 
 
 
 
 
 
   
 
#Hardware

Hardware

Mitre 10:  

HTH and related brands:  

True Value Hardware:  

Retail   
Stores: 

372

368

67

Helping independent retailers thrive

Best stores in town

I n October 2016, 

Metcash purchased 
the Home Timber 

& Hardware Group 
which, combined 
with our Mitre 10 
business, created the 
second largest player 
in the Australian 
Hardware market.
The combined business, named 
the Independent Hardware Group 
(IHG) is a wholesaler and distributor 
with sales of more than $2 billion, 
servicing ~740 bannered stores and 
over 500 un-bannered stores. It is 
the largest channel of independent 
home improvement and hardware 
operators in Australia, with trade 
sales as its strength. 

Our store network ranges from 
large format warehouses to smaller 
format convenience operations, 
trade centres and frame and truss 
sites, each catering to a broad mix of 
trade and DIY consumers. 

Under the IHG network, we have 
a clear mandate to support the 
growth of Independents within the 
hardware sector in Australia. Our 
culture is built on being a low-cost 
and transparent business partner 
to our members. Partnership is also 
the culture on which the relationship 
with our suppliers is founded. 

‘Best Store in Town’

IHG is committed to supporting our 
independent store owners to be 
‘The Best Store in Town’. This means 
having a differentiated store offer 
that includes being locally owned, 
with a tailored ‘shopper led’ range 
of competitively priced products, 
together with superior customer 
service and convenient store layouts 
with high standards. 

The rollout of our Sapphire Store 
Refurbishment program in Mitre 
10 continued during the year, with 
investment in a further 10 stores. 
This takes the total stores upgraded 
to Sapphire standard to 22, with the 
average sales uplift for these stores 
~17%.

Our Core Ranging program, which 
includes offering customers more 
choice, has now been implemented 
in over 50 stores and is delivering 
strong sales growth across key 
ranges such as fasteners, hand 
tools, power tools, paint and 
cement.   

Earnings performance* 

Our Hardware business continued to 
deliver earnings growth with EBIT of 
$48.5 million for the year, up from 
$32.8 million in the prior year. This 
included $12 million of EBIT from 
HTH for the period since acquisition, 
and increased earnings in Mitre 10. 

18

*A full review of the financial results is presented in the Operating 
and Financial Review on pages 29 to 31 of the Annual Report.

Johnson Brothers   
Mitre 10

Womersley’s  
Mitre 10

Provans Home Timber 
and Hardware

Mona Vale NSW

Chelsea VIC

Clifton Hill VIC

Johnson Brothers have been servicing 
Sydney’s local Northern Beaches 
community for over 60 years. This 
year they opened a new ‘Best Store in 
Town’, relocating their existing store 
to larger premises to cater for their 
growing Trade and DIY business.

In addition to its high store 
standards and ‘shopper led range’ 
of competitively priced products, 
the site now has separate trade 
and retail entrances, an undercover 
drive through, a trade paint offer, 
and a garden centre as well as 150+ 
parking spots. 

“Our upgraded store format is proving 
very popular with customers and we are 
seeing good sales growth” 

   - Ged Johnson

The Womersley family is one of the 
founders of the Mitre 10 business. 
With their Chelsea store positioned in 
close proximity to a large Hardware 
chain competitor, the family embarked 
on a transformation of the store 
through Metcash’s Sapphire program in 
2016 to improve its competitiveness. 
The store has experienced good 
growth through its focus on high 
store standards, including providing 
‘Mighty Helpful’ service and having 
a strong differentiated offer for its 
trade customers.   

“With competition close by, our Sapphire 
store upgrade and our strong trade 
offer are helping deliver a competitive 
business that is tailored to our local 
customer base.” 

   - Peter Womersley

With its origin dating back to the 
1880s, the Provans store has been 
in Barry Rosenburg’s family for 
more than two generations. Barry’s 
store became part of the IHG Group 
following the acquisition of HTH last 
October, and is a great example of 
being the ‘Best Store in Town’. Provans 
has a reputation for being the leading 
supplier to the trade in Melbourne 
for restoring heritage houses. Around 
90% of the stores sales are to trade 
customers, and the store is ideally set 
up to ensure its extensive timber offer 
remains under cover during collection, 
and that tradies can move through the 
site quickly.

The high level of service, product offer 
and store standards saw Provans 
awarded Home Time & Hardware’s 
“Store of the Year” in 2017.

“We recognise the benefits of scale 
and are pleased to be part of the larger 
IHG network” 

  - Barry Rosenberg

19 
 
 
 
 
 
 
 
#Corporate Social Responsibility

#CSR

Corporate Social Responsibility

Supporting local communities

T he Metcash 

business has 
always been 

driven by its strong 
connection to the 
communities we serve. 
For us, good Corporate Social 
Responsibility is about our role 
within the broader community, our 
connections within it and supporting 
our locals to be the heart and soul of 
communities right around the country. 

We focus on having an integrated 
approach to community initiatives, 
partnering with our customers, 
suppliers and people to strengthen 
our level of engagement. 

We acknowledge responsibility for 
the impact our business operations 
may have on the environment, and 
continue to pursue opportunities to 
reduce this. 

Our communities 

A key element of our vision is to 
support communities to thrive. 
Engaging and supporting our 
communities and our customers to 
help deliver this vision is an integral 
part of what we do. 

Our support includes financial 
donations through our Independent 
Retailer network, the donation of staff 
time, and the donation of food and 
products to those in our communities 
who are most vulnerable. 

Our Independent Retailer network 
has donated over $80 million into 
local communities over the past 25 
years through the Community Chest 
Fund. This has supported over 7,000 
charities at a national, state and local 
level, including schools, sporting clubs, 
country fire services, hospitals and 
disaster relief services. 

20

Many communities have benefited 
from the purchase of much needed 
medical equipment, school equipment, 
local fire-fighting equipment as well 
as through disaster relief support such 
as food and gift vouchers. 

During the year, IGA’s across NSW 
and the ACT donated $150,000 to 
the Humpty Dumpty Foundation 
to support the purchase of medical 
equipment for hospitals. In Victoria, 
the IGA network donated $50,000 to 
the Royal Children’s Hospital Good 
Friday Appeal.

The IGA network has a proud history 
of supporting local communities in 
times of need. During the year, the 
Queensland IGA network donated 
$100,000 in gift cards to residents 
affected by Cyclone Debbie. In the 
worst impacted areas, IGA West 
Mackay, SUPA IGA Sarina, SUPA IGA 
Bowen and SUPA IGA Proserpine 
donated our Community Co water 
and UHT long life milk to local SES 
centres to assist those impacted by 
the cyclone. 

At a national level, we have long-
standing support partnerships with 
the Special Olympics, St Vincent de 
Paul and the McGrath Foundation. All 
three charities received both in kind 
support through staff volunteerism, as 
well as financial support. 

We also have a long-standing 
partnership with Foodbank. Foodbank 
rescues surplus but edible food and 
groceries from the country’s farmers, 
manufacturers and retailers, and 
donates this to over 2,600 charities 
and 1,750 schools. Since 2012, 
Metcash has donated over one million 
kilograms of food to Foodbank. 

Living healthier lives – 
promoting healthy families 
and healthy communities 

As we aspire to be healthier and 
happier, it is important that we deliver 
nutritious healthy food options, 
as well as supporting educational 
materials on food and living a 
healthy lifestyle. 

Under the IGA Family Program, we 
strive to support local communities 
by providing members with tools 
to promote healthy lifestyles for 
a healthier, happier Australia. This 
includes providing communities with 
access to healthy and affordable 
recipes, arts and craft activities that 
encourage creativity and recycling, 
fact sheets to teach children about 
the origins of food, as well as special 
offers to help our members shop to a 
budget. 

Since the program’s inception one 
year ago, over 16,000 families 
have become members of the IGA 
Family Program. 

Special Olympics - celebrating a 25 year partnership with IGA

Sallie Jones from Gippsland Jersey, our IGA Family 
program Ambassador, providing members with 
nutritious recipes using milk from her farm

Safety and wellbeing 

The safety and health of our people, 
contractors and visitors is at the core 
of everything we do. We continue 
to strive for improvement and to be 
world class in safety. 

During the year we implemented 
additional initiatives to improve 
our safety performance, including 
progressing greater automation 
of processes to reduce the risk of 
manual handling, as well as increasing 
awareness across our operations 
around the safety of our people, 
contractors and visitors. 

Our Lost Time Injury Frequency Rate 
(LTIFR) reduced to 10.1 for the year, 
from a LTIFR of 10.3 in the prior year . 
This reflects a decrease in the number 
of LTIs to 90, compared with 94 in the 
prior year. There was also a significant 
reduction in our High Potential 
Incident measure, which reduced 
from 63 incidents in the prior year to 
35 in FY17. 

In addition to safety, the wellbeing 
of our people is a top priority. 
Reflecting this, the company provides 
the opportunity for employees to 
access a range of employee benefits 
to promote the wellbeing of our 
employees. These include wellbeing 
leave days, volunteering days, flexible 
working arrangements, counselling 
services, paid parental leave and 
allowing eligible employees to access 
an additional week of leave per year. 

25

20

15

10

5

0

250

200

150

100

50

0

12

13

14

15

16

17

12

13

14

15

16

17

Lost Time Injury Frequency Rate

Lost Time Injuries 

The LTIFR for FY16 has been restated from 
8.5 to 10.3 following a review of our safety 
statistics reporting carried out by PwC.

21IGA Marketing team volunteer day helping to support Vinnies

 Metcash donates to Foodbank

 IGA Retailers supporting the Humpty Dumpty 
Foundation through Community Chest donations 

Energy and emissions 

Waste and packaging 

Our energy savings initiatives 
have delivered a 6.3% reduction in 
emissions at our Distribution Centres, 
which account for the majority of the 
company’s energy consumption. 

The driver of this improvement was 
the implementation of a number of 
energy savings projects, including 
LED lighting retrofitting and the 
implementation of monitoring 
programs to review energy usage on a 
regular basis. 

Energy reduction is an ongoing priority 
for us, and we are optimistic that 
further opportunities will arise through 
the use of more energy efficient 
technologies that are currently 
under review. 

Waste and its diversion to recycling 
is an important area of focus for our 
business, and we are proud to play 
a stewardship role in these areas. 
We are committed to the Australian 
Packaging Covenant, and continue 
to work closely with our partner 
suppliers to reduce the volume of 
product packaging. 

Our programs to increase the 
amount of material that is recycled, 
rather than being sent to landfill, are 
delivering good results. This year we 
diverted ~16% of waste from landfill. 

We are committed to improving 
our performance in these areas, 
and further opportunities are being 
developed by work teams, primarily at 
our distribution centres. 

Diversity, inclusion and 
our people

Inclusion and diversity are 
fundamental to our culture and 
core values. We recognise that 
each person has unique strengths, 
and that high performance 
is underpinned by embracing 
those strengths. 

In addition to being a member of 
the Diversity Council of Australia 
(DCA), the company has established 
a Diversity and Inclusion Council that 
is responsible for driving greater 
awareness of diversity and inclusion 
across the organisation, as well as 
creating a comprehensive action 
plan for the Metcash group. 

We believe that encouraging 
diversity will contribute to high 
performance by driving business 
results, encouraging greater 
innovation, and by attracting, 
recruiting, engaging and retaining a 
diverse team of high quality people.

The Metcash workforce is currently 
comprised of 33% females and 
67% males. Women now hold 30% 
of all senior manager roles in the 
company. Woman account for 43% 
of the Metcash Board of Directors, 
which is well ahead of the ASX 
200 average. 

Sourcing with integrity 

As a business we are responding 
to the expectations of our 
communities, this has been 
evidenced by the launch of the 
Community Co brand during the 
year which seeks to deliver greater 
value and quality to consumers. 
Fundamental to this is ensuring 
that our products are developed 
in accordance with expectations 
including responsible sourcing. 

Our progress in responsible sourcing 
included the following during 
the year: 

> 

> 

> 

> 

> 

 Use of 100% Certified 
Sustainable Palm Oil (CSPO) 
across our private label brands. 
This includes a mix of mass 
balance and segregated palm 
oil. 

 Sourcing the majority of our 
Tuna using sustainable fishing 
methods (FAD Free)

 Ensuring that 100% of our 
private label brand tissues, 
toilet paper and kitchen towels 
are sourced from third-party 
certified sustainable sources 

 The introduction of sow stall 
free pork in our Community Co 
range 

 Significant progress towards 
our target of achieving 100% 
cage free eggs in our private 
label brands by 2018 

We are a member of the Roundtable 
on Sustainable Palm Oil (RSPO), and 
continue to work with our suppliers 
to ensure that Palm Oil used in 
our private label products is from 
sustainable sources. 

Our environment 

We are committed to reducing our 
impact on the environment, and 
work with our people, suppliers 
and customers to identify areas for 
improvement. 

We report annually against a 
number of compulsory and voluntary 
programs, including: 

> 

> 

> 

> 

> 

 Dow Jones Sustainability Index 
(DJSI) 

 Carbon Disclosure Project (CDP) 

 National Greenhouse and 
Energy Reporting Act (NGERS)

 Australian Packaging Covenant 
(APC)

 Western Australian Waterwise 
Business Program

There were no breaches of 
environmental laws or regulations in 
the year.

22

23#Our people

#Our board

Our people

Senior management

Our board

Ian Morrice
MBA

CEO   
Metcash Group

Ian has over three decades of 
retail experience as Managing 
Director, Trading Director 
and Retail Director for some 
of the UK’s leading retailers, 
including the Kingfisher 
Group and Dixons Retail. Ian 
was Group Chief Executive 
Officer and Group Managing 
Director of New Zealand’s 
Warehouse Group. 

Steven Cain
M.Eng

CEO   
Supermarkets & Convenience

Steven joined Metcash in 
2015 with significant local 
& international business 
experience through previous 
directorships at Coles, Asda 
(UK), Pacific EquIty Partners & 
ITV (UK). 

Steven has attended 
management programs at 
Harvard & London Business 
Schools, and has a Master of 
Chemical Engineering Degree 
from Imperial College London. 

Mark Laidlaw 
B.Ec, CPA

CEO  
Independent  
Hardware Group

Mark joined Metcash in 2001 
and was appointed CEO of Mitre 
10 Australia in May 2010. 

Mark has extensive experience 
in general management, sales, 
operations and commercial 
management and prior to 
joining Metcash, Mark worked 
for Mobil Oil.

Scott Marshall
B.Business

CEO  
Australian Liquor  
Marketers

Scott began his career 
with Metcash in the ALM 
business 24 years ago and 
was appointed CEO of ALM in 
December 2013. 

His areas of experience cover 
warehousing operations 
and management, sales, 
retail operations, state 
general management and 
marketing management.

Robert Murray
MA Hons, Economics (Cantab)

Ian Morrice
MBA

Patrick Allaway
BA, LLB

Non-executive Chairman

CEO, Executive Director  

Non-executive Director

Chair of the Nomination 
Committee.

Chair of the Audit, Risk & 
Compliance Committee, 
Member of the Nomination 
Committee.

Fiona Balfour
BA (Hons), MBA, Grad Dip IM, 
FAICD

Non-executive Director

Chair of People & Culture 
Committee, Member of the 
Nomination Committee.

Brad Soller
B.Comm, B.Acc, M.Comm, CA (SA)

CFO 
Metcash Group

Brad joined Metcash in 
January 2015 and prior to 
that was the CFO of David 
Jones and CFO of Lendlease. 
Brad is a Chartered 
Accountant having worked 
with PwC in both London 
and Johannesburg.

Linda Venables
B.Sc Hons

Edwin Gear
B.Sc, MBA

Penny Coates 
BA Hons, Chartered Fellow CIPD, GAICD

Chief Logistics Officer – Food & 
Liquor

Linda started with Metcash 
in October 2013 and was 
appointed Chief Logistics Officer 
in February 2015. 

Linda’s career spans both 
FMCG and Retail, including 3rd 
party logistics in Europe and 
the Australian retail market. 
Linda also has extensive 
systems implementation, 
program management and 
M&A experience.

Chief Information Officer

Chief People & Culture Officer

Edwin joined Metcash in 2014 
and was appointed as Group 
CIO in April 2015. Edwin is 
responsible for IT’s cross-
functional collaboration with 
group companies. 

Before joining Metcash Edwin 
held various executive roles in 
merchandising, logistics and 
technology with Foodstuffs 
Wellington and Mitre10 in New 
Zealand and Supergroup in 
South Africa. 

Penny joined Metcash in 2015 
as Chief People & Culture Officer. 
Penny has extensive international 
HR and line management 
experience gained in the retail, 
financial services and professional 
services industries. 

Prior to joining Metcash 
Penny worked for TAL as their 
Chief Customer Service & 
Operations Officer.

Tonianne Dwyer
BJuris Hons, LLB Hons, GAICD

Non-executive Director

Member of the Audit, Risk 
& Compliance Committee, 
Member of the Nomination 
Committee.

Murray Jordan

MPA

Non-executive Director

Member of the Audit, Risk 
& Compliance Committee, 
Member of the Nomination 
Committee and People & 
Culture Committee.

Helen Nash
BA Hons, GAICD

Non-executive Director

Member of the People 
& Culture Committee, 
Member of the Nomination 
Committee.

Julie Hutton
B Asian Studies (Viet), LLB, LLM, 
GAICD

Company Secretary

For Directors’ biographies, please see page 34 of the Annual Report. For more information 
on Board evaluation, please refer to the Corporate Governance page on our website:  
www.metcash.com/corporate-governance

24

25#Financial Report

Financial Report
For the year ended 30 April 2017

Contents
Directors’ Report  

Statement of Comprehensive Income  

Statement of Financial Position  

Statement of Changes in Equity  

Statement of Cash Flows  

Notes to the Financial Statements  

Directors’ Declaration  

Auditor’s Independence Declaration  

Independent Auditor’s Report 

27

54

55

56

57

58

96

97

98

26

For the year ended 30 April 2017

Directors’ Report

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  




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


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  


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

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



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
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  




















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27 
 
 
 
 
Directors’ Report (continued)

For the year ended 30 April 2017

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  

















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











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






























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
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
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

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












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



























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



































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

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

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29Directors’ Report (continued)

For the year ended 30 April 2017























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







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
























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

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

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





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






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
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












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
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


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


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

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





















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

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31Directors’ Report (continued)

For the year ended 30 April 2017

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  
















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  


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





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








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













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




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


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


















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

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

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33Directors’ Report (continued)


For the year ended 30 April 2017
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



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















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





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



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
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
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

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







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







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

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
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
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
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


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
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


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


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



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


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






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35Directors’ Report (continued)


For the year ended 30 April 2017
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

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  
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






































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
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








36



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

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





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37 
 
Directors’ Report (continued)

For the year ended 30 April 2017


















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











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




















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


38





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






















 













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



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

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













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39 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report (continued)

For the year ended 30 April 2017


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  



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






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






  

  















  






























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












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

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




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


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

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




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











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


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




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

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
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















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



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



40



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

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

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

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41 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report (continued)

For the year ended 30 April 2017


  





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






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

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












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
















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



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
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



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



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



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





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
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

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

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



































42







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







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43 
 
 
 
 
 
 
 
Directors’ Report (continued)

For the year ended 30 April 2017






























































 

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





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





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
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









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
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

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
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





















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














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





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

















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



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



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


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

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
















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  





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  





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Directors’ Report (continued)

For the year ended 30 April 2017






















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






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











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





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




































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

























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










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
















46





















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47 
 
 
 
Directors’ Report (continued)

For the year ended 30 April 2017














































































 




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
















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







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






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












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 






  

  




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








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

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

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

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
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
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













  




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








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







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






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








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

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


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


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

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






  



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






  



































49 
 
 
 
 
 
 
 
 
 
 




 


  
 







  







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

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


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

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



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
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

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

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





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











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

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





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




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









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








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
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





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












































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





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
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





















Directors’ Report (continued)

For the year ended 30 April 2017


  





























































  


































































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
Directors’ Report (continued)

For the year ended 30 April 2017

  

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

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  

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
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





















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






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


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



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

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

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53 
 
 
 
 
Statement of comprehensive income

For the year ended 30 April 2017


Statement of financial position

As at 30 April 2017


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


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









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

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






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


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
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


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


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



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

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55 
 
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Statement of changes in equity

For the year ended 30 April 2017
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Statement of cashflows
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For the year ended 30 April 2017

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
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

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
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




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
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
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



56












































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

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















































































57 
Notes to the financial statements


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  




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
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




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  






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 








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  





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  









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  








  










































































































































58

























59 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  
  








  




























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
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
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
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  

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













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60

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

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

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

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

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61 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  



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


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

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



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










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


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  

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



















































































63 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  

  






































































































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



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
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














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

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
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

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


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
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









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
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
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























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

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64

65 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  



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




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











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





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



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

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



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

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66

  












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





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
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







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

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

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67 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  













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

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


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







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  

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 

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










































































69 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

  




































































































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





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




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
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
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
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


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
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



 



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
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


















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





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


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










  



















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70





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

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

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

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71 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 




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


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
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

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




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



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










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









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







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




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



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


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

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























73 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 





































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
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
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

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



























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










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




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













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







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75 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 

















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 








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



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

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





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














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






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







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 




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




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



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












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















































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
























76





























77 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 



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

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








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

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79 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 









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






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  



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  

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




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 



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
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
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

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









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81 
 
 
 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017

 
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
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
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
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 


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

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 

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


 

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

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










 




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82

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

















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

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83 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

 






































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

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 



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Notes to the financial statements (continued)


For the year ended 30 April 2017



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

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


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

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

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






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  


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
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  


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

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
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
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











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






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




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

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





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

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

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

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85 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017


















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

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


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





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





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


  









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

















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  


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
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
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


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


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  




























86











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



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

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87 
 
 
 
 
 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017












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













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






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

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

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














88



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

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

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

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89 
 
 
 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017








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

















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




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
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

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
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







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





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






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



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





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
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

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




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

























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




















































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

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

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

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91 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017





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




















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

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






 





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

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93 
 
 
 
Notes to the financial statements (continued)


For the year ended 30 April 2017

Notes to the financial statements (continued)


For the year ended 30 April 2017





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




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

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

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
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
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



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

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

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
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








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  

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  

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
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Directors’ declaration
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For the year ended 30 April 2017
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

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  

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  

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  

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  

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  

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 



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








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




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








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




        
                


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

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

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


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


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


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
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



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  








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







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








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




























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











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



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100




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

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


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

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



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
















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











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




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
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


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








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






















39

52
























102































103  
 
 
 
 
  
 
 
 
 
ASX Information

Year ended 30 April 2017

Corporate Information 

ABN 32 112 073 480

Additional information required by the Australian Securities Exchange and not shown elsewhere in this report is as follows:

The information is current as at 30 June 2017:

Distribution of Equity Securities

The number of shareholders, by size of holding, in each class of share is:

Size of Holding

1-1,000

1,001-5,000

5,001-10,000

Number Of Shareholders

Size of Holding

Number Of Shareholders

6,445

11,990

4,407

10,001-100,000

100,001-9,999,999,999

Total

3,731

156

26,729

There were 1,414 shareholders holding less than a marketable parcel of Metcash ordinary shares.

Twenty largest holders of quoted shares

The names of the 20 largest holders of quoted shares are:

Number Of Shares

Percentage Of Shares

Name

HSBC Custody Nominees
J P Morgan Nominees Australia
Citicorp Nominees Pty Limited
National Nominees Limited
BNP Paribas Nominees Pty Ltd
BNP Paribas Noms Pty Ltd
Bond Street Custodians Limited
HSBC Custody Nominees
Citicorp Nominees Pty Limited
BNP Paribas Nominees Pty Ltd
Buttonwood Nominees Pty Ltd
RBC Investor Services
UBS Nominees Pty Ltd
Bainpro Nominees Pty Limited
HSBC Custody Nominees
Ecapital Nominees Pty Limited
Bond Street Custodians Ltd
National Nominees Limited
HSBC Custody Nominees
Powerwrap Limited
Total

Substantial Shareholders

The following is extracted from the Company’s register of substantial shareholders:

Number Of Shares

Allan Gray Australia Pty Ltd

148,303,522

Macquarie Group Limited

BT Investment Management Limited

124,840,430

Dimensional Equities

Lazard Asset Management Pacific Co

60,146,842

JPMorgan Chase & Co.

Voting Rights

All ordinary shares (whether fully paid or not) carry one vote per share without restriction.

104

394,056,393
154,760,650
104,491,061
37,876,122
23,168,728
19,701,687
9,158,056
8,623,107
7,899,631
4,950,000
4,400,000
4,337,923
3,759,613
2,043,954
2,013,641
1,841,874
1,477,298
1,396,324
1,284,713
998,219
788,238,994

40.389%
15.862%
10.710%
3.882%
2.375%
2.019%
0.939%
0.884%
0.810%
0.507%
0.451%
0.445%
0.385%
0.209%
0.206%
0.189%
0.151%
0.143%
0.132%
0.102%
80.792%

Number Of Shares

59,492,070

48,864,690

48,853,745

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Directors
Robert Murray (Chair) 
Ian Morrice (Group CEO)
Patrick Allaway
Fiona Balfour 
Tonianne Dwyer 
Murray Jordan
Helen Nash

Company Secretary
Julie Hutton

Share Register 
Boardroom Pty Limited 
GPO Box 3993
Sydney NSW 2001

    1300 737 760 

61 2 9290 9600

Auditor
Ernst & Young 
200 George Street
Sydney NSW 2000 Australia 

Metcash Food & Grocery  
(Head Office)
1 Thomas Holt Drive
Macquarie Park NSW 2113 

    61 2 9741 3000

  PO Box 557 
Macquarie Park NSW 1670

Australian Liquor Marketers  
(Head Office)
1 Thomas Holt Drive
Macquarie Park NSW 2113 

    61 2 9741 3000

  PO Box 557 
Macquarie Park NSW 1670

Independent Hardware Group 
(Head Office)
15 Corporate Drive
Heatherton VIC 3202 

    61 2 9248 5555

    61 3 9264 5000

National Office
1 Thomas Holt Drive
Macquarie Park NSW 2113 

  PO Box 557 
Macquarie Park NSW 1670

    61 2 9741 3000

   

  www.metcash.com

  Locked Bag 10 
Doveton VIC 3177

Corporate Governance
A copy of the Corporate Governance 
Statement can be found on our 
website. Visit www.metcash.com/
investor-centre/corporate-information/
corporategovernance.

105

 
 
 
 
 
 
 
 
 
 
 
 
 
www.metcash.com