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Metcash Limited

mts · ASX Consumer Cyclical
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Sector Consumer Cyclical
Industry Food Distribution
Employees 5001-10,000
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FY2021 Annual Report · Metcash Limited
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Annual Report 2021
Annual Report 2021

love your local

About Us

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwarelove your local

At Metcash, we believe that it is important 
to Australia that there is a sustainable, 
independent, family‑owned business sector. 
Independent retailers support their local 
communities. We are at the heart of the 
local community, sourcing a range of the 
best products from national, international 
and local suppliers.

Contents

About Us
Purpose, Vision and Values
Chairman’s Report
CEO’s Report
Strategic Direction
Financial Highlights
Food
Liquor 

02 
03 
04 
06 
10 
12 
14 
18 
22  Hardware
26 
Sustainability Report
38  Our People and Our Board
40  Directors’ Report
Financial Report
73 
124  ASX Information
125  Corporate Information

1

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationAbout Us

About us

Metcash is Australia’s leading wholesale distribution 
and marketing company with sales including 
charge‑through of over $16bn in FY21. We believe 
that it is important to Australia that there is a 
sustainable, independent, family‑owned business 
sector. Independent retailers are a vital part of their 
local communities. We help them to be the ‘Best Store 
in Town’ by providing merchandising, operational 
and marketing support across our Food, Liquor and 
Hardware pillars.

>$16bn

	1

Record group sales

Our Pillars

Food

In Food, we are the largest supplier to 
independent supermarkets in Australia, 
with the widest distribution network and 
unmatched reach and delivery frequency. 
We support over 1,600 stores including 
the well known IGA and Foodland brands. 
Our retailers are conveniently located 
and are known for being at the heart 
of the local community. Our network 
has significant representation in local 
neighbourhoods, as well as regional and 
remote areas where we are often relied on 
as the only store in town. 

Liquor

In Liquor, we are the second-largest 
player in the market, supplying ~90% of 
independent liquor stores in Australia. 
Our Independent Brands Australia (IBA) 
network is home to a number of successful 
national brands including IGA Liquor, 
Bottle-O and Cellarbrations. We also 
supply over 12,000 liquor customers 
through our Australian Liquor Marketers 
(ALM) division which includes supply 
agreements with contract customers in 
retail and ‘on-premise’ market segments. 

Hardware

In Hardware, we are the second-largest 
player in the Australian hardware market. 
Metcash’s Independent Hardware Group 
(IHG) is a leader in Trade as well as having 
a solid track record of servicing the DIY 
market. IHG is home to the well-known 
Mitre 10 brand. The business has a strong 
track record of successful acquisitions 
with Home Timber & Hardware joining the 
group in 2016 and Total Tools coming under 
the banner in 2020. This has taken the 
combined Hardware network to over 700 
stores located in metro and regional areas 
across the country. 

1.	 FY21	Group	reported	sales	revenue	(which	excludes	charge-through	sales	in	accordance	with	AASB15)	was	$14.3bn

2  Metcash Annual Report 2021
2  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsOur Purpose

Our Vision

Championing 
successful independents

Our Values

We believe independence is worth 
fighting for; in treating our people, 
retailers and suppliers the way we like 
to be treated; and in giving back to the 
communities where we live and work.

Best store in town

Passionate about independents

A favourite place to work

Business partner of choice

Support thriving communities

Creating a sustainable future

33

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationAbout Us

Chairman’s Report

Chairman’s Report

Welcome to Metcash’s Annual Report for 2021. It has been an exceptional 
year for the Company with record sales, a significant increase in earnings 
and record operating cashflow.

The	early	success	of	our	MFuture	initiatives	
laid	the	foundation	for	a	very	successful	year	
for	both	Metcash	and	our	independent	
retailers.	The	improved	competitiveness	
of	our	retailers	was	a	key	factor	in	their	
retention	of	new	and	returning	customers	
gained	through	COVID	which,	together	with	
the	continuation	of	an	increased	preference	
for	local	neighbourhood	shopping	and	the	
migration	from	cities	to	regional	areas,	drove	
strong	sales	growth.

All	Pillars	performed	strongly,	with	the	
Group	continuing	to	successfully	navigate	
significant	challenges	and	uncertainty	
associated	with	COVID.	I	am	particularly	
proud	of	the	achievements	of	our	Metcash	
teams	and	independent	retailers	in	
continuing	to	drive	the	implementation	of	
our	MFuture	growth	initiatives	despite	the	
challenges	they	faced	in	managing	
unprecedented	levels	of	demand,	border	
restrictions	and	ever-changing	
health	regulations.	

Financial results 
Group	revenue,	including	charge-through	
sales,	increased	~10%	to	a	record	$16.4bn,	
with	strong	growth	in	all	Pillars.	Group	EBIT	
increased	~20%	to	$401.4m	and	underlying	
profit	after	tax	was	~27%	higher	at	$252.7m.	
This	represents	a	~13%	increase	in	
underlying	earnings	per	share	to	24.7	cents.	

The	strong	earnings,	together	with	effective	
working	capital	management,	led	to	record	
operating	cashflows	of	~$475m	ensuring	the	
Company	continued	to	be	in	a	very	strong	
financial	position	at	the	end	of	the	financial	
year	with	net	cash	of	~$125m.	Our	Group	CEO	
Jeff	Adams	discusses	the	financial	and	
operating	performance	of	the	business	in	
more	detail	in	his	report.	

Capital management 
I	am	pleased	to	report	that	the	strong	Group	
performance	and	financial	position,	together	
with	confidence	over	future	operating	
cashflows,	will	result	in	Metcash	returning	
~$354m	1	to	shareholders	since	the	payment	
of	last	year’s	final	dividend.	

The	Board	has	a	strong	focus	on	shareholder	
returns	and	is	appreciative	of	the	support	
received	from	shareholders,	particularly	
through	COVID.	

The	significant	amount	of	capital	being	
returned	represents	the	Board’s	decision	
to	raise	the	target	dividend	payout	ratio	
from	60%	to	70%	of	net	underlying	profit	
after	tax	and	the	announcement	of	an	
off-market	buy-back	of	up	to	$175m.	
Importantly	all	shareholders,	whether	or	not	
they	participate	in	the	buy-back,	will	benefit	
through	earnings	per	share	and	return	on	
equity	accretive	outcomes.	

Shareholder	dividends	for	the	year	increased	
40%	to	17.5	cents	a	share	through	the	
increase	in	payout	ratio	and	the	strong	
FY21	Group	earnings.	

Strategy 
We	are	now	two	years	into	the	MFuture	
program	designed	to	provide	a	pathway	to	
sustainable	growth	for	Metcash,	balanced	
with	cost	efficiencies.	This	year	significant	
progress	was	made	with	key	initiatives	such	
as	our	store	upgrade	programs,	rolling	out	
new	store	formats,	expanding	our	private	
and	exclusive	label	ranges	and	accelerating	
our	digital	plans.	We	also	sharpened	our	
strategic	direction	to	include	an	increased	
focus	on	customers	and	the	community	to	
support	our	aim	of	further	improving	the	
competitiveness	of	our	retailers.

The	early	success	of	MFuture	has	provided	
a	strong	foundation	for	the	remaining	three	
years	of	the	program,	which	includes	
initiatives	to	retain	new	and	returned	
customers	gained	through	COVID,	as	well	
as	attracting	new	shoppers	to	our	
retail	networks.

The	program	also	includes	pursuing	
attractive	growth	opportunities,	including	
leveraging	recent	acquisitions	such	as	Total	
Tools	Holdings	(TTH)	in	Hardware	and	the	
Kollaras	private	label	portfolio	in	Liquor.	

We	were	pleased	to	announce	the	
acquisition	of	a	70%	stake	in	TTH	in	
September	last	year.	TTH	has	the	largest	
professional	tools	network	in	Australia	
with	a	network	of	~90	stores,	and	it	is	
complementary	to	our	Independent	
Hardware	Group	of	stores.	In	December	TTH	
acquired	a	majority	interest	in	12	Total	Tools	
joint	venture	stores,	and	in	June	we	
increased	our	position	in	TTH	to	85%.	
TTH	has	a	history	of	strong	earnings	and	is	
proving	to	be	a	great	acquisition	for	Metcash.	

Board update 
We	welcomed	Christine	Holman	as	a	
non-executive	director	in	September	2020.	
Christine	is	an	experienced	ASX-listed	
company	director	and	has	more	than	
25	years	of	commercial	experience	across	a	
broad	range	of	areas	including	mergers	and	
acquisitions,	finance,	sales,	technology,	
digital	transformation	and	marketing.	
Christine’s	extensive	and	diverse	experience	
is	proving	to	be	an	asset	to	Metcash.	

In	May	2021	we	announced	that	Tonianne	
Dwyer	would	retire	from	the	Board	following	
completion	of	our	FY21	financial	statements.	
Tonianne	has	been	a	significant	contributor	
to	Metcash	and	has	played	a	key	role,	
particularly	while	Chair	of	the	Audit,	Risk	and	
Compliance	Committee,	in	the	oversight	of	
Metcash’s	growth	and	governance.	The	
Board	and	I	sincerely	thank	Tonianne	for	her	
efforts	and	dedication	to	Metcash.

Also	in	May	2021,	we	welcomed	Margie	
Haseltine	to	the	Board.	Margie	has	over	30	
years	of	experience	spanning	supply	chains	
and	logistics,	customer	interface	in	the	FMCG	
sector,	change	management	and	
governance,	and	has	over	12	years’	
experience	in	board	directorship.	Margie’s	
executive	career	includes	20	years	at	Mars	
Inc.	including	five	years	as	CEO	of	Mars	Food	
in	Australia.	

Remuneration and culture 
Last	year	the	Board	took	certain	measures	in	
response	to	the	uncertainty	associated	with	
COVID	including	deferring	scheduled	
remuneration	increases	for	executive	Key	
Management	Personnel	(KMP);	determining	
STI	and	LTI	vesting	outcomes	based	broadly	
on	pre-pandemic	outcomes	to	avoid	any	
undue	benefit;	increasing	the	deferred	
component	of	the	FY20	STI	award;	and	
deferring	scheduled	non-executive	director	
fee	increases.	Once	the	Group’s	performance	
stabilised	in	FY21,	the	previously	approved	
increases	to	KMP	remuneration	were	applied	
and	KMP	STI	deferral	percentages	returned	
to	standard	policy.	

Remuneration	for	the	Group	CEO	has	not	
changed	since	his	appointment	in	2017,	and	
while	no	increase	was	applied	to	his	fixed	
pay,	there	was	an	increase	to	his	STI	and	LTI	
opportunity	to	better	align	his	pay	mix	to	
market	practice	and	increase	the	‘at	risk’	
component	of	his	total	remuneration.	

4  Metcash Annual Report 2021
4  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsEnvironmental, Social and Governance (ESG)
The	year	included	the	Company	further	
improving	its	ESG	credentials,	expanding	
its	ESG	disclosures	and	embedding	
sustainability	into	the	Metcash	culture.	
Our	achievements	this	year,	as	well	as	the	
expanded	disclosures,	are	detailed	in	our	
first	Sustainability	Report	which	is	included	
in	this	Annual	Report	commencing	on	
page	26.	We	expect	to	continue	building	
on	this	progress	over	the	next	few	years,	
including	improving	our	safety	performance	
as	commented	on	in	the	CEO’s	and	
Sustainability	Reports.

Going forward
While	it	has	been	an	exceptional	year	for	
Metcash,	shoppers	are	continuing	to	enjoy	
visiting	their	local	independent	stores	in	our	
Food,	Liquor	and	Hardware	network	with	
sales	in	the	early	part	of	FY22	continuing	to	
be	elevated	against	pre-COVID	levels.

Making	our	retailers	more	competitive	has	
proven	to	be	the	right	strategy	for	Metcash.	
Importantly,	we	continue	to	be	well	
positioned	with	a	strong	financial	position	
that	includes	flexibility	to	invest	in	our	
growth	plans.	Our	sharpened	MFuture	plans	
for	the	next	three	years	aim	to	further	
improve	our	retailers’	competitiveness	and	
include	a	balance	of	good	growth	and	cost	
out	initiatives.	

While	our	Hardware	pillar	is	already	
positioned	with	leading	digital	technology,	
we	are	stepping	up	our	investment	in	digital	
to	accelerate	the	delivery	of	solutions	for	our	
Food	and	Liquor	retailers	who	now	have	an	
increased	interest	in	these	solutions.	We	are	
also	investing	in	a	new	project	named	
‘Horizon’	which	aims	to	drive	efficiencies	
through	simplification,	as	well	as	growth	
through	making	it	easier	to	do	business	with	
Metcash.	This	will	be	a	staged	program	with	
the	first	phase	focused	on	simplification	and	
building	a	better	future	operating	platform.	

Thanks
To	all	our	people,	the	Metcash	leadership	
team,	our	independent	retailers,	suppliers	
and	our	shareholders,	I	would	like	to	express	
my	thanks,	and	that	of	the	entire	Board,	for	
your	ongoing	support.	

Finally,	I	would	like	to	thank	my	fellow	
Directors	for	their	commitment	and	
contribution	to	Metcash	over	the	past	year,	
and	for	their	ongoing	support	in	what	has	
been	another	challenging	but	very	
successful	year.

Rob Murray 
Chairman

The	remuneration	package	for	the	CEO	of	the	
Food	Pillar	was	increased,	positioning	him	
slightly	below	his	peer	group	benchmark.

Board	fees	increased	5%	in	FY21	and	remain	
below	medians	at	between	81%	and	99%	of	
peer	group	benchmarks.	The	Board	will	seek	
shareholder	approval	at	this	year’s	Annual	
General	Meeting	to	increase	the	Board	fees	
pool	from	$1.6m	to	$2.0m,	which	will	provide	
capacity	to	appoint	an	additional	director	in	
the	future.	This	will	be	the	first	time	the	
Board	has	sought	an	increase	in	the	fees	
pool	since	2012.	

STI	outcomes	for	KMP	ranged	from	67%	to	
90%	of	maximum	reflecting	the	delivery	of	
exceptional	results	in	FY21.	Our	FY19	LTI	
vested	at	90%	reflecting	the	underlying	
earnings	per	share	CAGR	hurdle	being	met	
and	the	TSR	hurdle	being	exceeded	by	6%.

For	the	third	consecutive	year	Metcash	was	
awarded	an	Employer	of	Choice	citation	by	
the	Workplace	Gender	Equality	Agency.	This	
is	recognition	of	our	deep	commitment	to	
gender	pay	parity	and	gender	equality	in	
the	workforce.	Metcash	was	also	awarded	
Gold	level	recognition	under	the	Mental	
Health	First	Aider	Skilled	Workplace	
Program	and	was	identified	as	a	Flexready	
Certified	organisation,	which	recognises	
leading	employers	who	support	flexible	
work	practices.	

Pleasingly,	our	overall	employee	
engagement	result	continued	to	improve	
in	FY21,	lifting	a	further	~20%	to	57%	through	
the	significant	efforts	of	our	people	despite	
facing	many	challenges	such	as	the	ever-
changing	health	regulations.	

Further	details	on	our	remuneration	
framework	and	outcomes	for	FY21	can	
be	found	in	the	Remuneration	Report	
commencing	on	page	56.

$354m 1

Returned to shareholders 
since FY20 final dividend

1.	 Reflects	an	off-market	buy-back	of	~$175m	
and	excludes	any	FY22	potential	dividends.

5

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationAbout Us

Chairman’s Report

CEO’s Report

CEO’s Report

As the Chairman noted, it has been an exceptional year for Metcash with 
sales exceeding $16bn for the first time in our history, and this has driven 
significant earnings growth and record operating cashflow. 

Our	Pillars	have	done	an	outstanding	job	in	
continuing	to	manage	through	the	many	
challenges	arising	from	COVID,	particularly	
those	related	to	meeting	elevated	demand,	
supply	chain	challenges	and	the	need	to	
adjust	our	operations	in	response	to	the	
ever-changing	health	regulations	including	
lockdowns,	work	from	home	requirements	
and	border	restrictions.

I	am	extremely	proud	of	our	Pillars	and	
independent	retailers	who,	despite	these	
challenges,	continued	to	drive	the	
implementation	of	our	MFuture	initiatives	
aimed	at	further	improving	their	
competitiveness.	We	can	see	the	benefits	of	
their	efforts	in	the	continuation	of	strong	sales	
well	over	a	year	after	the	commencement	of	
COVID	in	March	last	year.	Shoppers	are	clearly	
enjoying	shopping	locally	and	enjoying	the	
improved	competitiveness	of	our	retailers.	

Group results
Group	revenue,	including	charge-through	
sales,	increased	10.1%	to	$16.4bn,	with	
significant	growth	in	sales	volumes	across	all	
Pillars.	Group	underlying	EBIT	increased	
19.9%	to	$401.4m,	reflecting	the	strong	
volume	growth,	contribution	from	our	
successful	acquisitions	and	improved	
leverage	in	all	Pillars.	

Group	underlying	profit	after	tax	increased	
27.1%	to	$252.7m	and	statutory	profit	after	
tax	was	$239.0m	(FY20:	loss	of	$56.8m).	
Underlying	earnings	per	share	increased	
13.3%	to	24.7	cents	reflecting	an	increase	
in	profit	after	tax	and	the	impact	of	the	
Company’s	capital	raising	in	FY20.	

Group	operating	cashflow	was	a	record	
$475.5m	(FY20:	$117.5m)	which	reflects	the	
higher	earnings	and	a	reduction	in	working	
capital.	The	Group	continues	to	be	in	a	strong	
financial	position	ending	the	financial	year	
with	net	cash	of	$124.6m	(FY20:	$86.7m).

The	strong	Group	performance	and	financial	
position,	together	with	confidence	over	future	
operating	cashflows	led	to	the	announcement	
of	capital	management	initiatives.	These	
included	an	increase	in	the	target	dividend	
payout	ratio	from	60%	to	70%	of	net	
underlying	profit	after	tax,	and	an	off-market	
buy-back	of	up	to	$175m.	The	increase	in	the	
dividend	payout	ratio	was	effective	in	FY21,	
and	together	with	the	strong	performance	in	
the	year,	led	to	a	40%	increase	in	FY21	
dividends	to	17.5	cents	per	share.	

As	noted	by	the	Chairman,	the	combination	
of	the	FY21	dividend	and	the	share	buy-back	
will	result	in	~$354m	being	returned	to	
shareholders	since	payment	of	the	final	
dividend	for	FY20.	

ESG
This	year	has	seen	a	significant	step	up	in	our	
efforts	to	further	improve	our	credentials	and	
performance	in	this	important	area.	This	
included	amending	Metcash’s	Vision	to	
include	“creating	a	sustainable	future”	and	the	
establishment	of	the	Metcash	ESG	Council.	
The	Council	is	chaired	by	myself	and	includes	
members	from	our	Group	Leadership	Team	
and	will	focus	on	embedding	sustainability	
into	the	organisation’s	culture	as	well	as	
driving	our	ESG	agenda.	Other	achievements	
in	the	year	include	reducing	our	carbon	
footprint,	setting	a	science-based	emissions	
reductions	target	for	2030	which	equates	to	a	
42%	reduction	in	emissions	from	2020,	further	
progress	towards	alignments	with	the	Task	
Force	on	Climate-related	Financial	
Disclosures,	reducing	waste	to	landfill	as	well	
as	plastic	wrapping.	A	full	list	of	achievements	
together	with	other	relevant	disclosures	are	
included	in	the	Sustainability	Report	
commencing	on	page	26.	

Safety 
Metcash	remains	committed	to	the	
continuous	reinforcement	of	zero	harm,	
which	includes	preventing	work-related	injury	
and	illness	for	employees,	visitors,	contractors	
and	members	of	the	public	as	well	as	zero	
harm	in	relation	to	pollution	in	our	
community.	There	were	many	safety	
achievements	in	the	year	including	
improvements	in	our	leading	indicator	
metrics.	These	all	trended	positively	in	FY21,	
with	targets	being	exceeded	by	29%	for	safety	
engagement	conversations,	95%	for	safety	
communications,	57%	for	safety	inspections	
and	56%	for	hazards	reported.	Our	key	safety	
measure	of	Total	Recordable	Injury	Frequency	
Rates	(TRIFR)	was	slightly	above	the	prior	year	
at	27.1	(FY20:	26.8)	which	is	a	reflection	of	the	
increase	in	work	complexity	due	to	the	
challenges	of	COVID	and	the	cycling	of	higher	
labour	hours.	The	significant	efforts	of	our	
Safety	team	are	however	reflected	in	a	~30%	
reduction	in	the	TRIFR	measure	over	the	past	
four	years.	We	have	plans	in	place	designed	to	
improve	our	TRIFR	performance	in	FY22.

6  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsOperational performance 

 Food 

Our	Food	pillar	performed	very	well	delivering	
much	higher	underlying	earnings	while	
continuing	to	support	our	retail	customers	
through	the	challenging	environment.

Total	Food	sales,	including	charge-through	
sales,	increased	3.1%	to	$9.4bn,	or	11.0%	
excluding	the	impact	of	Drakes	1	and	7-Eleven	2.	
In	Supermarkets,	total	sales,	including	
charge-through	sales,	increased	10.0%	to	
$8.3bn,	and	were	up	11.6%	excluding	the	
impact	of	Drakes.	

Strong	sales	growth	was	delivered	in	all	
States,	particularly	Victoria	where	
demand	was	elevated	by	extended	
COVID-related	lockdowns.	

The	overall	IGA	network	had	a	very	strong	
year,	resulting	in	an	improvement	in	the	
financial	health	of	our	independent	retailers,	
with	like-for-like	sales	up	10.5%	even	with	
the	impact	of	the	panic	buying	period	in	
March	and	April	last	year.	When	comparing	
against	FY19,	sales	were	up	nearly	19%	for	
the	year.	Our	IGA	retailers	continued	to	
benefit	from	the	shift	in	consumer	behaviour	
including	an	increased	preference	for	local	
neighbourhood	shopping,	migration	from	
cities	to	regional	areas,	more	flexible	working	
and	cooking	at	home	and	the	success	of	our	
MFuture	initiatives	to	retain	new	and	
returning	customers	gained	through	COVID.	

Total	Food	EBIT	increased	$9.7m	or	5.3%	
to	$192.4m.	On	a	normalised	basis	after	
adjusting	for	factors	such	as	Drakes,	7-Eleven	
and	increased	earnings	from	our	joint	venture	
partners,	the	year-on-year	EBIT	increase	
would	be	~$20m	or	~11%.	Overall,	the	Food	
team	did	an	excellent	job	managing	their	
operating	costs,	even	with	the	pressures	from	
inflation	and	COVID-related	costs.	

The	Food	Pillar	continued	to	make	good	
progress	with	its	MFuture	initiatives.	
Store	upgrades	under	the	Diamond	Store	
Accelerator	(DSA)	program	have	reached	
622,	with	~45%	of	the	IGA	network	now	
refreshed.	The	average	sales	uplift	for	
DSA	stores	is	greater	than	10%,	and	we	plan	
to	upgrade	a	further	100	to	130	stores	per	year	
over	the	next	five	years.

1.	 Metcash	ceased	to	supply	Drakes	in	South	Australia	

from	30	September	2019.	To	enable	comparison,	sales	in	
the	comparative	period	have	been	adjusted	accordingly,	
to	exclude	the	impact	of	sales	to	Drakes.

2.	 The	previous	supply	agreement	with	7-Eleven	concluded	
on	17	August	2020.	To	enable	comparison,	sales	in	the	
comparative	period	have	been	adjusted	accordingly,	
to	exclude	the	impact	of	sales	to	7-Eleven.

 Liquor 

Liquor	sales,	including	charge-through	sales,	
increased	a	significant	19.2%	in	the	year	to	
$4.4bn	despite	the	adverse	impact	of	
COVID-related	restrictions	on	‘on-premise’	
sales,	particularly	in	the	first	half	of	FY21.

Wholesale	sales	to	the	IBA	banner	group	
increased	over	22%,	with	strong	growth	
across	all	our	banners.	Like	Food,	the	strong	
demand	was	driven	by	the	shift	in	consumer	
behaviour	together	with	other	market	factors	
like	reduced	international	travel	and	
duty-free	sales.	Retail	like-for-like	sales	in	the	
IBA	banner	group	increased	19.7%	(FY20:	
+3.2%)	with	strong	growth	continuing	in	the	
second	half	of	FY21	despite	a	recovery	in	
‘on-premise’	sales.	

Liquor	EBIT	also	increased	significantly,	
up	$15.9m	or	almost	22%	to	$88.7m.	

Progress	with	our	Best	Store	in	Town	
initiatives	resulted	in	a	further	430	stores	
refreshed	and	an	additional	133	cool	rooms	
being	upgraded.	We	also	expanded	our	
Owned	and	Exclusive	product	range	with	the	
acquisition	of	the	Kollaras	private	label	
portfolio	which	enables	us	to	further	drive	
consumer	value	and	quality	while	building	
margin	for	our	retailers.	The	initial	focus	with	
our	retailers	has	been	expansion	of	the	
Owned	and	Exclusive	wine	category.	

The	business	continued	to	trial	its	Shop	
My	Local	online	offer	that	was	launched	
successfully	ahead	of	time	late	last	financial	
year	in	response	to	the	impacts	of	COVID.	
A	further	online	platform	was	trialled	in	FY21	
for	the	Cellarbrations	brand	in	Victoria,	and	
additional	brand-based	platforms	are	
expected	to	be	added	in	FY22.

Under	our	brand	clarity	initiative,	a	new	suite	
of	brands	has	been	developed	and	endorsed	
by	our	IGA	retailers	with	‘guard	rails’	around	
store	standards,	product	ranges	and	pricing	
to	drive	consistency	of	offer	across	each	of	
the	brands.	Alternate	non-IGA	brands	are	
available	for	retailers	who	elect	to	not	meet	
the	IGA	brand	standards.	Further	detail	on	
the	new	brands	can	be	found	in	the	Food	
Pillar	section	of	this	report	commencing	
on	page	14.	

Under	our	new	store	format	trials,	the	first	
Supa	Valu	large	format	store	was	opened	in	
Doonside,	NSW	in	May	last	year,	and	a	second	
store	was	opened	in	Ballina,	NSW	in	March	
this	year.	The	stores	have	been	very	well	
received	and	we	anticipate	working	with	our	
retailers	to	open	more	of	these	large	format	
stores	over	the	coming	years.	Our	Fresh	
Pantry	small	format	store	trial	has	been	
completed	and	we	are	now	in	the	process	of	
embedding	the	learnings	from	the	trial	in	our	
future	network	plans.

We	were	excited	to	open	our	new	distribution	
centre	(DC)	in	South	Australia	last	December.	
The	new	DC	helps	to	improve	the	
competitiveness	of	our	retailers	in	South	
Australia	through	providing	an	expanded	
range	of	products	and	from	the	delivery	of	
increased	efficiencies.	Our	project	team	did	
an	amazing	job	in	getting	the	new	DC	open	
and	operating	in	line	with	our	expectations	
despite	the	many	challenges	associated	with	
COVID,	including	lockdowns	in	South	
Australia	just	prior	to	its	opening.	

Following	the	successful	launch	last	year	of	
our	IGA	Priority	Shop	and	IGA	Shop	Online,	
further	development	was	undertaken	to	
deliver	a	next	generation	eCommerce	
platform	for	the	IGA	network.	Trials	of	this	
next	generation	platform	commenced	
towards	the	end	of	FY21	and	we	are	looking	
to	roll	this	platform	out	to	~800	of	our	IGA	
stores	by	FY25.	

Inside new distribution centre in South Australia

7

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationChairman’s Report

CEO’s Report

CEO’s Report continued

“Our Pillars have continued to benefit from the shift in consumer behaviour including 
the increased preference for local neighbourhood shopping, as well as the success of 
our MFuture program in improving the competitiveness of our independent retailers.”

 Hardware

Total	Hardware	sales,	including	
charge-through	sales,	increased	24.7%	to	
$2.6bn	with	significant	growth	in	DIY	and	a	
return	to	growth	in	Trade	sales.	Total	sales	
in	the	Independent	Hardware	Group,	
which	excludes	Total	Tools,	increased	
17.9%	(FY20:	-1.3%).

Retail	like-for-like	sales	in	the	IHG	banner	
group	increased	11.4%	(FY20:	-0.7%),	with	
DIY	sales	up	25.1%	and	Trade	sales	up	
~5%.	The	significant	growth	in	DIY	was	
underpinned	by	a	shift	in	consumer	
behaviour	to	more	home	improvement	
projects,	gardening	and	maintenance	
activity	and	the	success	of	MFuture	initiatives	
to	further	improve	the	competitiveness	of	
the	IHG	retail	network.	Trade	sales	
strengthened	in	the	second	half	of	the	year	
supported	by	Government	stimulus	aimed	
at	driving	increased	renovation	activity.

The	growth	in	higher	margin	DIY	sales	led	
to	the	sales	mix	changing	to	~40%	DIY	and	
~60%	Trade	(FY20:	~37%	DIY	and	~63%	Trade).	

Online	sales	were	very	strong,	increasing	
122%	with	Hardware’s	advanced	digital	
capability	helping	optimise	strong	online	
demand.	A	further	~160,000	loyalty	members	
were	added	in	the	year,	with	total	loyalty	
members	now	more	than	1.2m.

The	Hardware	pillar	also	continued	to	make	
good	progress	with	its	MFuture	initiatives.	
There	are	now	130	IHG	stores	that	have	
completed	the	Sapphire	store	upgrade	
program.	These	stores	have	historically	
reported	sales	growth	after	being	upgraded	
of	more	than	15%	p.a.,	and	this	year	they	
continued	to	outperform	non-Sapphire	
upgraded	stores	with	average	retail	sales	
growth	greater	than	25%.	Due	to	the	success	
of	the	program	we	increased	the	target	
number	of	stores	to	be	upgraded	from	
200	to	300	by	2025.	

Hardware’s	‘Whole	of	House’	initiative	is	
expected	to	help	further	build	on	its	leading	
position	in	the	Trade	segment.	The	business	
has	now	established	national	coverage	from	
nine	Frame	and	Truss	sites	and	has	alliances	
in	place	which	ensures	it	is	able	to	supply	the	
key	stages	of	a	house	build	including	
Foundations,	Frame	and	Truss,	Lock	Up,	
Fix	and	Fit	Out.	IHG’s	share	of	the	supply	
component	of	a	house	build	increased	from	
~30%	to	~35%	in	FY21	and	there	is	potential	
to	grow	this	further.	

8  Metcash Annual Report 2021

The	business	continued	to	accelerate	its	
investment	in	digital	including	its	market	
leading	Trade	Technology,	DIY	eCommerce,	
Loyalty	and	Data	Insights	and	Analytics.	
Customer	uptake	increased	significantly	in	
the	year,	partly	reflecting	the	impact	of	COVID	
and	the	related	lockdowns.		

We	are	excited	over	the	significant	growth	
opportunities	presented	through	the	
acquisition	of	Total	Tools	Holdings.	The	
business	has	a	history	of	strong	growth,	which	
has	continued	since	our	acquisition	of	a	
majority	stake	in	September	2020.	The	
acquisition	of	a	further	15%	in	June	2021,	
together	with	the	provision	of	loan	facilities,	is	
expected	to	help	progress	its	growth	plans	
including	the	addition	of	new	sites	and	joint	
venture	stores.	

Cost management 
Metcash	has	a	history	of	delivering	on	its	
cost-out	targets	including	achieving	$125m	of	
savings	through	the	Working	Smarter	program	
which	concluded	in	FY19,	and	~$50m	of	
savings	over	the	first	two	years	of	the	MFuture	
program.	This	year	we	launched	project	
Horizon,	aimed	at	driving	further	efficiencies	
through	simplification,	as	well	as	growth	
through	making	it	easier	to	do	business	with	
Metcash.	In	addition	to	these	aims,	the	first	
stage	of	this	program	will	also	include	a	focus	
on	Group	technical	infrastructure	
consolidation	and	replacement,	process	
efficiency	foundations	and	better	alignment	
of	our	infrastructure	across	the	business.	The	
first	stage	of	the	project	is	expected	to	be	
completed	in	FY23.

Digital 
While	IHG	and	our	newly	acquired	Total	Tools	
business	already	have	leading	digital	
technology,	digital	has	generally	been	a	low	
priority	for	our	Food	and	Liquor	independent	
retailers	until	the	onset	of	COVID.	The	
acceleration	of	online	sales	and	our	
eCommerce	platforms	in	Food	and	Liquor	last	
year	has	significantly	increased	interest	from	
our	retailers	in	digital	solutions.	

We	estimate	the	digital	opportunity	for	our	
retailers	and	Metcash	is	a	very	material	~$1bn,	
and	with	our	retailers	well	positioned	with	the	
locations,	customer	base,	strong	well-known	
brands,	infrastructure	and	scale,	we	believe	
now	is	the	right	time	to	invest	and	work	with	
our	retailers	to	deliver	these	solutions.	

Proven	off-the-shelf	technologies	are	now	
available	to	lower	development	costs	and	
increase	the	speed	at	which	we	can	deliver	
these	solutions.	Importantly,	the	‘last	mile’	
delivery	cost	hurdle	for	our	retailers	has	now	
been	removed	with	many	new	providers	
available,	making	online	offers	more	
competitive	and	economic.	Metcash	is	now	
investing	in	Group-wide	digital	capability	
which	is	aligned	to	the	work	of	our	Pillars	to	
expedite	and	enhance	the	delivery	of	digital	
solutions	for	our	retailers.	

Going forward 
When	releasing	our	FY21	results	in	June,	we	
announced	that	there	had	been	a	strong	start	
to	FY22	with	sales	in	our	Food,	Liquor	and	
Hardware	pillars	in	the	first	eight	weeks	
continuing	to	be	well	above	the	same	period	
in	FY20,	which	is	before	the	increase	in	
demand	related	to	COVID.	Our	Pillars	have	
continued	to	benefit	from	the	shift	in	
consumer	behaviour	including	the	increased	
preference	for	local	neighbourhood	shopping,	
as	well	as	the	success	of	our	MFuture	program	
in	improving	the	competitiveness	of	our	
independent	retailers.	

Our	MFuture	strategy	focused	on	
championing	the	success	of	our	independent	
retailers	through	further	improving	their	
competitiveness	continues	to	be	the	right	
one.	You	can	find	more	detail	on	our	MFuture	
plans	going	forward	in	the	Pillar	sections	of	
this	report.	

Thanks
I	would	like	to	extend	my	sincere	thanks	to	our	
independent	retailers	and	suppliers,	and	the	
entire	Metcash	team	and	Board,	for	their	
support	and	encouragement	throughout	the	
year.	I	am	very	proud	of	the	way	that	we	have	
all	continued	to	work	together	through	
another	challenging	but	successful	year	to	
achieve	our	purpose	of	championing	our	
independent	retailers.

Jeff Adams 
Group	CEO

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us9

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationStrategic Direction

Re-focused strategic direction

Customer and Community

Easy to do business with

Shopper‑led offer

Business partner of choice for suppliers

Lean, low cost operating model and supply chain

Increased retailer competitiveness driving shareholder value

10  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportFinancial HighlightsFoodLiquorHardwareAbout UsMFuture 

A five year program launched in 2019 aimed at providing a pathway to sustainable growth, 
balanced with cost efficiencies. Significant progress to date has provided a strong foundation 
for the remaining three years of the program.

Focus for next three years

Continue supporting our retailers to further improve their competitiveness and retain 
new and returned customers gained through COVID, as well as attract new shoppers. 

Growth

Store upgrade 
programs

Store formats

Ranging 
and pricing

Private label

Accelerating 
eCommerce

Pursuing attractive growth opportunities 
through leveraging recent acquisitions

System 
enhancement – 
Project Horizon

Costs

1111

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationFinancial Highlights

Financial Highlights

Five year review
Financial Performance

Reported	sales	revenue	($m)

Underlying	EBIT	($m)

Finance	costs,	net	($m)

Underlying	profit	after	tax	($m)

Reported	profit/(loss)	after	tax	($m)

Operating	cashflows	($m)

Cash	realisation	ratio	(%)

Financial Position
Shareholders’	equity	($m)

Net	cash/(debt)	($m)

Gearing	ratio	(%)

Return	on	funds	employed	(%)

Share Statistics
Fully	paid	ordinary	shares

Weighted	average	ordinary	shares

Underlying	earnings	per	share	(cents)

Reported	earnings/(loss)	per	share	(cents)

Dividends	declared	per	share	(cents)

Dividend	payout	ratio	(%)	

Other Statistics
Number	of	employees	(full-time	equivalents)

2021

2020

2019 1

2018 1

2017 1,2

14,315.3 

13,025.4	

12,660.3	

12,442.2	

12,293.0	

401.4 

(42.6)

252.7

239.0

475.5

114%

1,291.1 

124.6

(10.7%)

28.6%

1,022.4 

1,021.9

24.7

23.4

17.5

71%

334.9	

(52.0)

198.8

(56.8)

117.5

33%

330.0	

(28.9)

210.3

192.8

244.9

92%

334.6

(26.4)

216.9

(148.2)

276.3

101%

304.8

(33.6)

194.8

171.9

304.6

118%

1,371.6

1,250.1	

1,334.2	

1,583.2	

86.7

(6.7%)

24.9%

1,016.4	

910.1

21.8

(6.2)

12.5

57%

(42.9)

3.3%

27.7%

909.3

928.6

22.6

20.8

13.5

60%

42.8

(3.2%)

24.4%

975.6

975.6

22.2

(15.2)

13.0

59%

(80.8)

4.7%

19.0%

975.6

958.8

20.3

17.9

4.5

22%

7,010

6,400

6,378

6,378

6,708

1.	 FY17	to	FY19	financials	are	reported	on	a	pre-AASB16	basis.
2.	 FY17	EBIT,	profit	after	tax,	shareholder’s	equity	and	EPS	have	not	been	adjusted	to	reflect	AASB16.

3

.

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21

Sales
($m)

EBIT (Underlying)
($m)

PAT (Underlying)
($m)

EPS (Underlying)
(cents)

Operating cashflows
($m)

12  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsA strong financial position

$252.7m

Underlying profit after tax

$401.4m

Group EBIT

17.5c

Total FY21 Dividends per share

$124.6m

Net cash position at year end

13

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationFood

14  Metcash Annual Report 2021
14  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsFood

We are the largest supplier to independent 
supermarkets in Australia, with the widest distribution 
network and unmatched reach and delivery frequency. 

We	support	over	1,600	stores	including	the	
well	known	IGA	and	Foodland	brands,	and	
are	a	significant	supplier	to	large	
contract	customers.	

Our	retailers	are	conveniently	situated	in	
local	neighbourhoods	and	are	known	for	
being	at	the	heart	of	the	local	community.	
A	large	proportion	of	our	stores	are	located	
in	regional	and	remote	areas	where	we	are	
often	relied	on	as	the	only	store	in	town.	

The	IGA	network	provides	shoppers	with	a	
competitive	offer	across	a	broad	range	of	
products,	that	in	many	cases	is	perfectly	
tailored	for	local	customers.	Our	stores	are	
community	focused	with	support	provided	
to	many	local	community	groups	through	
our	Community	Chest	program	together	
with	other	support	from	our	retailers,	and	
local	suppliers	and	businesses	through	
stocking	locally	sourced	products.	

Our	Food	pillar	has	distribution	centres	in	
each	major	capital	city	and	in	several	regional	
locations.	Our	leading	logistics	and	distribution	
capabilities	ensure	we	have	an	efficient,	flexible	
and	responsive	supply	chain,	and	this	
underpins	our	position	as	a	partner	of	choice	
for	getting	product	to	market.	The	strength	and	
flexibility	of	our	operations	have	been	
particularly	evident	through	COVID	with	our	
business	managing	exceptionally	well	through	
unprecedented	demand	and	supply	chain	
challenges	associated	with	lockdowns,	border	
restrictions	and	other	health	regulations.	

In	Convenience,	we	support	more	than	90,000	
customers	nationwide.	The	businesses	we	
support	include	restaurants,	coffee	shops,	
fresh	food	outlets	as	well	as	forecourt	retail	
and	local	convenience	stores.

IGA national distribution network

Scott Marshall
CEO, Metcash Food

WA

NT

SA

QLD

NSW

MAJOR DISTRIBUTION CENTRE

REGIONAL DISTRIBUTION CENTRES

VIC

TAS

15

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationFood

Food continued

A stronger foundation
A	business	reset	in	2019	together	with	the	
early	success	of	MFuture	initiatives	delivered	
positive	momentum	for	the	Food	pillar	
leading	into	the	onset	of	COVID	in	2020	
and	the	subsequent	changes	in	consumer	
behaviour.	Acceleration	of	our	Diamond	Store	
Accelerator	(DSA)	program	and	continued	
improvement	in	product	ranges,	prices	and	
supply	chain	efficiency	helped	drive	a	return	
to	underlying	sales	growth	in	supermarkets,	
lift	retailer	satisfaction	scores	to	record	highs	
and	improve	retailer	relationships	and	trust.	

The	onset	of	COVID	and	related	restrictions	
led	to	the	acceleration	of	many	shoppers	
rediscovering	their	local	IGA	stores	and	
enjoying	the	improved	quality	and	
competitiveness	of	our	store	network.	
Our	retailers	have	benefited	from	a	shift	in	
consumer	behaviour	including	an	increased	
preference	for	local	neighbourhood	shopping,	
more	flexible	working	and	eating	at	home,	
migration	from	cities	to	regional	areas	and	an	
increased	preference	for	branded	products.	

The	improved	competitiveness	has	
helped	retain	new	and	returning	customers,	
and	our	network	is	ideally	positioned	to	
continue	benefiting	from	the	shift	in	
consumer	behaviour.

Going forward
The	remaining	three	years	of	our	MFuture	
program	focuses	on	further	improving	the	
competitiveness	of	our	retailers	and	sales	
growth.	Key	components	are	our	‘Network	of	
the	Future’	program	which	includes	refreshing	
the	network	with	national	brand	standards	
and	a	more	consistent	offer	by	brand.	It	also	
includes	a	continuation	of	our	DSA	store	
upgrade	program,	new	store	formats,	an	
expansion	of	our	private	and	exclusive	label	
range,	and	driving	more	value	for	shoppers	
through	ensuring	we	continue	to	have	a	
competitive	core	range	and	price	position.

The	second	component	focuses	on	
eCommerce	and	Loyalty	initiatives	including	
the	rollout	of	a	next	generation	eCommerce	
platform	and	further	enhancement	of	our	
loyalty	program,	IGA	Rewards.	

The	remaining	component	is	continuous	
improvement	of	our	supply	chain	processes	
including	investment	in	our	systems,	as	well	as	
leveraging	our	new	Distribution	Centre	in	South	
Australia	which	provides	a	greater	range	of	
products	and	increased	efficiencies	for	our	
Foodland	and	IGA	retailers	in	South	Australia.

Network of the Future – new IGA brands 
We	are	excited	to	be	rolling	out	a	new	suite	
of	brands	and	channel	blueprint	specifically	
tailored	to	target	shopper	preferences	and	
improve	their	shopping	experience.	There	is	
a	brand	for	each	of	our	retailers’	needs	with	
standards	in	place	to	ensure	shoppers	
experience	a	consistent	offer	for	each	brand	
across	each	store	in	all	States.	

The	new	suite	of	brands	has	been	agreed	
with	our	IGA	retailers	and	includes	utilising	
the	existing	IGA	brand	and	the	development	
of	new	non-IGA	branding	for	those	retailers	
that	choose	not	to	meet	IGA	brand	
standards.	Supa	Valu	is	a	new	brand	
developed	for	a	larger	footprint	store	with	
lower	prices	suited	to	specific	locations	and	
demographics.	Two	new	stores	under	the	
Supa	Valu	banner	opened	this	year,	both	
being	well	received	by	the	local	communities	
where	they	are	operating.	We	plan	to	have	
more	of	these	stores	in	the	coming	years.	

Supa Valu Ballina
In	March	2021,	the	popular	Ritchies	Supa	IGA	in	Ballina	
underwent	a	multi-million-dollar	transformation	and	
relaunched	as	Supa	Valu	Ballina.

The	Supa	Valu	concept	is	part	of	IGA’s	new	format	trials	and	
follows	the	launch	of	the	Fresh	Pantry	brand	in	2019.	The	
opening	of	Supa	Valu	Ballina	follows	the	successful	launch	of	the	
first	Supa	Valu	store	in	Doonside	NSW	in	2020.	

The	Supa	Valu	brand	offers	exceptional	savings	with	low	pricing	
across	the	entire	store	and	bigger	deals	on	pallet	buys	in	the	
centre	of	the	store.	The	store	also	offers	convenient	features	
such	as	in-store	butchers	as	well	as	freshly	made	bakery	
products	and	sushi	daily.	

16  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsFor	the	core	of	our	network,	we	retained	the	
valued	IGA	brand	and	added	IGA	Fine	Foods	
branding	to	suit	‘inspirational’	stores	in	the	
network	that	are	particularly	appealing	to	
‘foodies’.	For	our	small	format	stores,	we	have	
the	IGA	Local	Grocer	and	Fresh	Pantry	brands	
which	will	replace	the	IGA	Xpress	brand	that	is	
being	phased	out.	Village	Grocer	will	be	the	
non-IGA	alternate	brand.	

We	expect	the	branding	transition	to	be	
completed	by	2024	supported	by	store	
upgrades	facilitated	through	our	DSA	program.	

Network of the Future –  
DSA store upgrade program 
We	have	continued	to	work	closely	with	our	
retailers	to	simplify	our	DSA	program,	and	
they	have	responded	with	accelerated	
demand	for	store	upgrades	and	increased	
investment	in	their	stores.	The	program	
provides	a	more	modernised	store	and	a	
better	experience	for	shoppers,	driving	
excellent	returns	for	retailers	and	increased	
sales	for	Metcash.

There	have	been	622	store	upgrades	under	
the	DSA	program,	generating	on	average	
retailer	sales	improvement	of	over	10%,	
excluding	increased	sales	related	to	COVID.	
Around	45%	of	the	network	has	been	
upgraded	with	some	stores	now	going	
through	their	second	refresh.	We	are	targeting	
a	further	100	to	130	store	upgrades	per	year	
over	the	next	five	years,	which	will	result	in	
~90%	of	the	network	being	upgraded	by	FY26.

Next generation eCommerce platform 
IGA	Priority	Shop	was	established	in	April	2020	
in	response	to	the	need	for	those	in	the	
community	who	were	vulnerable	during	the	
COVID	lockdowns	to	get	access	to	essential	
goods.	This	was	followed	by	accelerating	the	
rollout	of	IGA	Shop	Online,	an	online	IGA	
shopping	platform	that	can	be	accessed	and	
utilised	by	all	our	retailers.	

IGA Rewards loyalty program 
Our	IGA	Rewards	loyalty	program	enables	
retailers	to	better	compete	and	communicate	
with	their	customers	on	a	personalised	basis	
using	actual	in-store	shopping	behaviour	and	
preferences.	The	program	has	been	
successfully	trialled	in	Western	Australia	and	
Queensland	and	is	live	in	~200	stores,	with	
further	rollout	across	the	network	underway.	

A	number	of	our	retailers	operate	their	own	
loyalty	programs	and	IGA	Rewards	is	
complementary	to	these	offers	with	our	trials	
showing	it	drives	higher	store	visit	frequency	
and	increased	spending	by	members	
compared	with	non-members.	

The	success	of	both	IGA	Priority	Shop	and	IGA	
Shop	Online	together	with	increased	interest	
from	our	retailers	for	digital	solutions	led	to	
further	development	to	deliver	a	next	
generation	eCommerce	platform	for	the	
IGA	network.	New	features	provide	a	more	
personalised	experience	for	shoppers	and	
include	a	sophisticated	in-store	order	
fulfilment	solution	with	a	store-specific	picking	
app.	Importantly,	the	‘last	mile’	delivery	cost	
hurdle	for	our	retailers	has	now	been	removed	
with	many	new	providers	available,	making	
online	offers	more	competitive	and	economic.	
Trials	of	this	next	generation	platform	
commenced	towards	the	end	of	FY21	and	we	
are	looking	to	roll	this	platform	out	to	~800	of	
our	IGA	stores	by	FY25.

South Everleigh IGA
In	early	2021	the	Romeo	family	opened	a	one-of-a-kind	
IGA	store	located	in	the	heart	of	Sydney’s	new	South	Eveleigh	
precinct.	The	state-of-the-art	concept	introduces	an	extensive	
takeaway	dining	menu	with	a	popular	in-store	pizza	oven	
and	a	served	carvery.	The	~1,200sqm	store	offers	an	in-house	
fishmonger,	butcher	servery,	in-store	sushi	chefs,	a	walk-in	
cheese	room	with	a	selection	of	the	world’s	finest	gourmet	
cheeses	and	a	huge	range	of	fresh	local	fruit	and	vegetables.	
The	store	also	offers	niche	products	from	many	local	and	
international	producers	including	fresh	Australian	flowers	
and	gourmet	produce.	

17

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationLiquor

Liquor

In Liquor, we are the second‑largest player in the market, 
supplying ~90% of independent liquor stores in Australia. 
Our Independent Brands Australia (IBA) network is home 
to a number of successful national brands including 
IGA Liquor, Bottle‑O and Cellarbrations.

The	IBA	retail	network	consists	of	~1,950	tier	
one	bannered	stores	across	Australia	and	
New	Zealand.	IBA	supports	these	retailers	
through	its	national	buying	capacity,	
marketing	support,	promotional	programs,	
a	portfolio	of	Owned	and	Exclusive	brands	
and	network	investment	to	provide	the	
‘Best	Store	in	Town’.

The	differentiated	position	of	our	IBA	
retailers	includes	being	positioned	
conveniently	in	local	neighbourhoods,	
with	local	product	ranges	tailored	to	each	
location	and	community,	and	bespoke	
promotional	programs.	

We	also	supply	over	12,000	liquor	customers	
through	our	Australian	Liquor	Marketers	
(ALM)	division	which	includes	supply	
agreements	with	large	and	small	contract	
banner	groups,	un-bannered	liquor	stores,	
‘on-premise’	and	eCommerce	retailers.

Chris Baddock
CEO, Metcash Liquor

IBA network of tier one stores

WA
137

NT
24

SA
96

A national presence in Australia and NZ 
through our network distribution centres 
and independent retailers

DISTRIBUTION CENTRES
Stores numbers as at Oct 20

18  Metcash Annual Report 2021

QLD
264

NSW
356

VIC
631

TAS
115

NZ
325

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us19

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationLiquor

Digital transformation 
Like	our	retailers	in	the	Food	pillar,	the	level	of	
interest	and	support	from	our	Liquor	retailers	
in	relation	to	eCommerce	solutions	rose	
significantly	post	the	onset	of	COVID.	The	
business	accelerated	the	trial	of	its	Shop	My	
Local	marketplace	with	Click	&	Collect	and	
Click	&	Deliver	options	available.	This	was	
followed	by	the	trial	of	a	Cellarbrations	
branded	online	offer	in	Victoria	with	learnings	
from	both	trials	resulting	in	the	business	
moving	forward	on	a	branded	eCommerce	
solution	which	is	currently	being	worked	
through	with	retailers.	

The	Liquor	eCommerce	channel	is	a	largely	
untapped	one	for	both	our	retailers	and	
Metcash.	The	size	of	the	opportunity	is	large	
at	~$1.3bn,	and	we	look	forward	to	rolling	out	
our	branded	eCommerce	solution	across	
the	network.

We	are	also	working	with	our	retailers	to	design	
an	appropriate	banner-led	Loyalty	solution,	
with	the	expectation	that	we’ll	be	ready	to	
launch	the	program	by	the	end	of	FY22.	

A	key	enabler	of	our	new	eCommerce	and	
Loyalty	programs	is	our	point	of	sale	integration	
project.	We	expect	the	majority	of	our	IBA	
network	to	be	integrated	with	the	system	by	
late	2021,	leading	to	an	enhanced	experience	
for	shoppers	and	a	significant	increase	in	the	
average	eCommerce	basket	size.

Cellarbrations Glenorie
Cellarbrations	in	Glenorie,	NSW	opened	less	than	
two	years	ago	and	is	already	extremely	popular	
with	the	local	community.	It	is	owner	Alan	
Reuben’s	fourth	consecutive	store	with	the	brand	
and	in	each	of	his	locations,	he	prides	himself	on	
getting	to	know	the	local	community	and	ordering	
in	special	lines	tailored	to	customer	taste.	Located	
in	a	semi-rural	area,	the	large	parking	area	in	the	
back	of	the	store	makes	it	accessible	for	his	
customers	who	often	visit	with	their	horse	floats,	
trucks	and	trailers	in	tow.	Inside,	the	store	has	a	
wide	range	on	offer,	from	craft	beers	to	an	
extensive	spirit	selection	as	well	as	well-stocked	
wine	shelves.	Alan	even	offers	gas	swaps	and	
firewood	in	response	to	local	demand.

Liquor continued

Shift in shopper behaviour
The	Liquor	pillar	has	experienced	strong	
sales	growth	in	the	IBA	network	and	with	
ALM	contract	customers,	through	the	shift	
in	shopper	behaviour	related	to	COVID	and	
the	increased	competitiveness	of	stores.	
Underpinning	this	shift	is	an	increased	
preference	for	local	shopping,	home	
consumption	substituting	‘on-premise’	
consumption,	migration	from	cities	to	
regional	areas	(where	our	retailers	are	well	
represented),	and	less	overseas	travel	and	
duty-free	shopping.	

Our	‘on-premise’	customers	have	been	
adversely	impacted	through	rolling	lockdowns	
and	restrictions	in	Australia	and	New	Zealand	
related	to	COVID.	Metcash	provided	support	
to	these	customers	by	enabling	stock	to	be	
returned	and	through	facilitating	payment	
plans	and	re-opening	deals.	Pleasingly,	these	
initiatives	have	helped	strengthen	relationships	
and	loyalty	with	our	customers	and	attracted	
new	‘on-premise’	customers	to	the	business.	

Sales	to	our	retail	bottle	shop	customers	
continued	to	be	strong	in	the	second	half	of	
FY21	despite	a	recovery	in	‘on-premise’	sales.	

MFuture program
Our	focus	continues	to	be	on	further	
improving	the	competitiveness	and	success	of	
our	independent	retailers	to	help	them	retain	
shoppers	gained	through	COVID	and	to	add	
new	customers.	Our	initiatives	to	drive	this	
under	the	MFuture	program	centre	on	digital	
transformation	including	eCommerce	and	
Loyalty,	Owned	and	Exclusive	brands	–	
including	leveraging	our	recent	acquisition	of	
the	Kollaras	portfolio	of	brands,	supply	chain	
flexibility	and	efficiency,	and	driving	brand	
awareness	and	appeal.

20  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsOwned and Exclusive labels
Our	IBA	network	has	historically	under-
indexed	in	the	Owned	and	Exclusive	labels	
category,	which	presents	an	opportunity	for	
both	sales	and	margin	growth	for	our	retailers.	

We	are	targeting	wholesale	sales	of	Owned	
and	Exclusive	brands	growing	to	~5%	of	total	
IBA	sales	by	2024,	which	represents	an	
additional	~$100m	of	sales.	Our	recent	
acquisition	of	the	Kollaras	private	label	
portfolio	will	help	drive	this	growth,	adding	
quality	and	value	for	shoppers	and	
increasing	the	number	of	shoppers	
visiting	our	retailers’	stores.	

We	now	have	26	owned	and	35	exclusive	label	
brands,	with	our	initial	focus	on	substantial	
growth	opportunities	identified	in	the	wine	
category.	The	value	beer	category	is	also	of	
interest	in	our	early	growth	plans,	as	it	is	a	
driver	of	increasing	the	number	of	shoppers	
coming	into	our	IBA	stores.	

Supply chain flexibility and efficiency
Delivering	greater	choice	and	increasing	
efficiencies	for	our	retailers	is	key	to	further	
improving	their	competitiveness.	We	are	
partnering	with	our	suppliers	to	generate	
operational	efficiencies	through	simplifying	
processes	and	freeing	up	our	retailers’	time	
to	look	after	their	customers.	We	are	also	
working	with	suppliers	to	lower	supply	chain	
costs	to	ensure	our	retailers	can	purchase	at	
the	lowest	possible	prices.

Our	initiatives	include	further	evolving	our	
supply	chain	capability	to	support	efficiency	
improvements	through	introducing	‘One	
Delivery,	One	Invoice’	for	our	retailers.	
We	will	also	be	introducing	‘Endless	Aisle’	
product	access	through	cross	dock	and	
charge-through	functionality	to	provide	
flexibility	for	meeting	changes	in	product	
category	consumption	trends.	

Brand awareness and appeal 
Driving	brand	clarity	for	shoppers	is	an	
important	driver	of	sales,	and	achieves	cost	
efficiencies	through	reduced	marketing	
spend.	We	have	a	five-pronged	strategy	to	
improve	clarity	and	deliver	these	
improvements.	These	comprise:	humanising	
our	brands	–	including	highlighting	our	role	in	
local	communities;	positioning	our	brands	to	
drive	differentiation	for	our	retailers;	
balancing	our	marketing	with	short-term	
price/promotion	and	long-term	brand	
building;	communicating	one	message	
through	multiple	touch	points;	and	smarter	
buying	and	mix	of	media	spend.	

Customers	should	expect	to	see	a	notable	
change	in	how	we	promote	and	build	
awareness	of	our	brands	and	what	they	
stand	for.	

21

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationHardware

22  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsHardware

In Hardware, we are the second‑largest player 
in the Australian hardware market with a track 
record of successful acquisitions. 

Our	Independent	Hardware	Group	(IHG)	is	
a	leader	in	Trade	with	a	solid	track	record	of	
servicing	the	DIY	market.	IHG	is	home	to	the	
well-known	Mitre	10	brand,	as	well	as	the	
Home	Timber	&	Hardware	brand	following	
our	acquisition	of	the	business	in	2016.	Our	
Hardware	pillar	was	expanded	in	September	
last	year	with	the	acquisition	of	a	majority	
stake	in	Total	Tools	Holdings,	franchisor	to	
the	largest	professional	tools	market	in	
Australia.	This	has	taken	the	combined	
IHG	and	Total	Tools	network	to	~730	stores	
located	in	metro	and	regional	areas	across	
the	country	with	sales	of	over	$3.5bn.	

The	Hardware	pillar	performed	extremely	
well	in	FY21	with	very	strong	DIY	sales	and	
a	return	to	growth	in	Trade.	COVID-related	
restrictions,	including	lockdowns,	drove	
increased	consumer	interest	in	DIY,	with	
many	shoppers	rediscovering	their	local	
hardware	store.	The	strong	sales	growth	
was	particularly	evident	in	product	
categories	such	as	paint,	garden,	outdoor	
and	power	tools.

The	strong	growth	in	DIY,	and	the	retention	
of	many	of	the	shoppers	that	chose	to	revisit	
their	local	hardware	store	during	COVID,	
reinforces	the	improved	competitiveness	
of	our	stores.	Driving	this	improvement	has	
been	the	success	of	our	MFuture	initiatives	
including	the	Sapphire	store	upgrade	program.	

IHG national network of stores

Annette Welsh
CEO, Independent 
Hardware Group

WA

39 33

1

NT

4

1

SA

51

27

M10 AND TRUE VALUE

HTH AND RELATED BRANDS

DISTRIBUTION CENTRES

QLD

103 38

1

NSW

95 79

VIC

75

70

1

TAS

24

3

23

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationHardware

Whole of House
The	‘Whole	of	House’	strategy	is	focused	on	
building	our	leading	position	in	the	Trade	
segment	through	expanding	our	range	and	
offer	to	ensure	we	are	able	to	supply	the	vast	
majority	of	components	used	in	the	building	
of	a	house.

This	presents	a	significant	growth	
opportunity	for	IHG	as	currently	we	supply	
~35%	of	what	a	builder	requires	to	build	a	
house.	By	expanding	our	range	and	offer	we	
believe	there	is	an	opportunity	to	
significantly	increase	this,	creating	growth	
for	our	own	business	while	helping	deliver	
efficiencies	and	savings	for	our	customers	
and	adding	value	for	the	builder.	

We	have	developed	a	dedicated	sales	team	
to	work	closely	with	our	customers	and	
have	alliances	in	place	to	ensure	that	our	
supply	offer	includes	the	key	components	
of	a	house	build	including	Foundations,	
Frame	and	Truss,	Lock	Up,	Fix	and	Fit	Out.	
We	are	developing	a	new	showroom	concept	
(Design	10)	that	displays	the	many	category	
options	that	IHG	can	supply	including	
kitchens,	appliances	and	laundry	products	
to	ensure	builders	and	their	customers	are	
provided	with	a	‘Whole	of	House’	offer.	

Leading digital capability 
IHG	has	for	several	years	invested	in	and	
developed	a	digital	platform	which	has	seen	
customer	uptake	grow	strongly.	This	has	
helped	‘future-proof’	the	Trade	business	
and	grow	DIY,	with	leading	initiatives	such	as	
Click	‘N’	Collect	and	Click	‘N’	Deliver	enhancing	
our	retailers’	competitive	position.	The	benefit	
of	our	investment	in	digital	platforms	was	
particularly	evident	during	the	recent	COVID	
lockdown	periods,	which	saw	many	new	
customers	utilise	our	digital	platform.

Our	website	traffic	in	FY21	has	seen	up	to	
1.2m	visitors	per	month,	an	increase	of	
~70%	on	the	prior	year.	Online	sales	increased	
122%	with	the	number	of	transactions	and	
units	sold	online	up	significantly,	giving	us	
confidence	to	continue	accelerating	the	
investment	in	our	digital	platform	and	offer.

Harnessing	our	digital	technology,	including	
the	use	of	data,	analytics	and	insight	
information,	as	well	as	loyalty	and	customer	
insights,	enables	our	retailers	to	make	the	
best	decisions	for	their	businesses	and	their	
stores.	Our	accelerated	investment	in	digital,	
especially	in	the	execution	of	our	Trade	
technology,	will	enable	us	to	enhance	this	
service	to	our	retailers	and	their	customers,	
helping	them	to	manage	more	effective	and	
efficient	businesses.

Hardware continued

Strategic focus 
Our	focus	over	the	remaining	three	years	of	
the	MFuture	program	centres	on	further	
building	our	position	in	Trade,	growing	DIY	
and	being	a	low-cost	leading	hardware	
wholesaler	with	retail	experience.	

Our	key	growth	initiatives	include	the	
acceleration	of	our	Sapphire	store	upgrade	
program,	our	‘Whole	of	House’	strategy	aimed	
at	increasing	our	share	of	the	supply	
component	of	building	a	house,	and	the	
acceleration	of	our	leading	digital	capability.

Sapphire store upgrade program 
The	successful	Sapphire	program	has	been	
designed	predominantly	to	grow	our	DIY	
business	with	a	strong	focus	on	store	
refurbishments.	Our	objective	is	to	ensure	
stores	across	the	IHG	network	are	leading	edge	
and	tailored	to	each	store’s	unique	location	
and	the	local	community	it	serves.	This	
includes	having	the	right	product	categories	to	
engage	and	support	local	shoppers	with	a	
strong	DIY	range	and	service	offer.	

Late	last	year	we	celebrated	a	milestone	for	
the	program	with	completion	of	our	100th	
Sapphire	Store	upgrade.	By	the	end	of	FY21,	
we	had	completed	130	Sapphire	store	
upgrades,	which	is	an	outstanding	result	
given	the	additional	COVID-related	
challenges	in	the	year	for	both	our	
Hardware	team	and	IHG	retailers.	

Our	original	target	was	to	have	200	stores	
upgraded	by	2022,	however	the	success	of	
the	program	and	the	resurgence	in	DIY	from	
the	home	consumer	has	led	to	a	significant	
increase	in	demand	from	retailers	to	upgrade	
their	stores.	We	are	now	targeting	to	have	
300	stores	upgraded	by	2025.	

The	Sapphire	store	program	has	delivered	
strong	returns	for	our	retailers	since	its	
inception.	Average	retail	sales	growth	
following	stores	being	upgraded	through	
the	program	has	been	greater	than	17%	p.a.,	
which	increased	to	over	25%	in	FY21	
reflecting	the	impact	of	COVID	on	DIY	sales.	

Sunlite Mitre 10 Paddington
Sunlite	Mitre	10	first	opened	in	Paddington,	Sydney	in	2015.	
The	success	of	the	store	and	the	Sunlite	Group	more	
broadly	resulted	in	owner	Steven	Czeiger	embarking	on	his	
sixth	Sapphire	transformation	project	in	2021.	Steven	took	
the	opportunity	to	expand	into	the	next-door	building,	
doubling	the	store’s	footprint.	The	increased	space	has	
provided	the	ability	to	offer	a	leading	garden	décor	and	
green	life	space	as	well	as	a	new	trade	area.	Conveniently	
located	on	the	high	street	the	store	is	now	home	to	three	
floors	of	hardware	retail.	

24  Metcash Annual Report 2021
24  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorAbout UsTotal Tools National Store Network

Paul Dumbrell
CEO Total Tools Holdings

WA
9

NT
1

SA
6

QLD
19

VIC
31

NSW
20

ACT
1

TAS
2

Total Tools
We	were	excited	to	announce,	in	September	
2020,	the	acquisition	of	a	majority	stake	in	
Total	Tools	Holdings	(TTH),	the	franchisor	
to	the	largest	professional	tools	network	in	
Australia	with	~90	bannered	stores	
across	Australia.	

The	Total	Tools	business	has	been	built	by	
franchisees	and	has	operated	for	over	30	
years.	Starting	out	as	a	buying	group	of	eight	
stores,	the	business	has	grown	to	now	be	the	
number	one	professional	tools	business	in	
Australia.	It	is	a	complementary	business	to	
IHG,	targeting	tradies	that	use	professional	
tools	for	a	living	with	an	unrivalled	range	of	
the	best	professional	brands	in	the	world,	
together	with	professional	service	solutions	
and	advice.	It	is	the	retailer	of	choice	for	major	
tool	suppliers	and	has	long-term	relationships	
with	major	tool	suppliers	such	as	Milwaukee,	
Makita	and	DeWalt	to	name	a	few.

Total	Tools	has	a	very	loyal	customer	base	
with	its	Insider	Rewards	loyalty	program	
having	over	1.2m	members,	representing	
more	than	86%	of	its	sales	base	(excluding	
commercial).	

Its	large	format	stores	have,	on	average,	
around	10,000	product	lines	with	modern	
store	layouts	and	eye-catching	signage	for	
easy	customer	navigation.	

Like	IHG,	Total	Tools	has	a	store	upgrade	
program	to	further	enhance	customer	
experience,	with	64	stores	completed	to	
date.	Average	store	growth	post	
refurbishment	has	been	on	average	>15%,	
and	it	expects	to	refurbish	a	further	24	stores	
over	the	next	three	years.

Total	Tools	has	significant	growth	
opportunities	through	the	expansion	of	its	
store	network	and	the	acquisition	of	an	
ownership	interest	in	a	select	number	of	
stores.	The	store	growth	program	was	well	
underway	at	the	time	of	our	acquisition,	with	
plans	to	open	eight	to	10	new	stores	each	
year	with	a	target	network	size	of	130	stores	
by	2025.	The	acquisition	by	Metcash	provides	
Total	Tools	with	funds	to	support	the	store	
expansion	program,	as	well	as	the	expertise	
in	running	joint	venture	and	company-owned	
stores.	Total	Tools	acquired	a	majority	
interest	in	12	joint	venture	stores	in	
December	2020	and	there	are	plans	in	place	
to	convert	more	franchisee	stores	to	joint	
venture	stores	over	the	next	three	years.	

Total	Tools	has	a	history	of	strong	
performance,	and	this	continued	in	FY21	
post	the	acquisition.	In	June	2021,	Metcash	
announced	that	it	had	increased	its	holding	
in	Total	Tools	from	70%	to	85%,	and	it	has	a	
pathway	to	full	ownership	by	the	end	of	FY24.

25

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationSustainability Report 

1.  HIGHLIGHTS 

Greenhouse Gas 
EMISSIONS REDUCED

14%

Waste to 
landfill
 REDUCED 11% 

Business2Business 
plastic wrapping 
reduced by

100 t  p.a.

Gender
PAY GAP

1%

DONATIONS OF

850,000

meals to food rescue 
organisations

Metcash people 
engagement survey 
 SCORE UP 

~20%

Donations
to local community 
ORGANISATIONS
~$3m via IGA 
Community Chest

2030

aligned Science-Based 
 42% reduction
Target 
IN GHG EMISSIONS

Awards - WGEA 
Employer of Choice, 
Mental Health 
Australia, FlexReady

2025 

target set for
100% reusable, 
recyclable or 
compostable 
packaging

2.  MESSAGE FROM GROUP CEO 
I	would	like	to	welcome	you	to	our	first	annual	Sustainability	Report.	This	new	format	report	replaces	our	previous	practice	of	having	a	more	
abbreviated	Corporate	Social	Responsibility	section	in	the	Annual	Report.

Metcash	has	always	prided	itself	on	being	a	responsible	business,	and	we	acknowledge	that	this	responsibility	extends	to	all	our	stakeholders,	
including	investors,	customers,	suppliers,	retail	partners	and	the	community.	Together	with	our	network	of	independent	retailers,	we	are	
committed	to	doing	our	part	to	create	a	sustainable	future	for	ourselves	and	for	future	generations.	Our	team	members	want	to	be	inspired	to	work	
for	a	business	that	looks	after	its	people	and	the	environment,	and	our	customers	expect	that	the	products	we	offer	are	sourced	sustainably	and	
responsibly.	

As	a	reflection	of	our	commitment,	this	year	we	embedded	sustainability	into	our	corporate	vision;	and	we	are	continuing	to	work	on	further	
integrating	sustainability	into	all	aspects	of	our	business	including	targets,	metrics	and	transparency.	

FY21	included	significantly	increasing	the	number	of	sustainability	projects	across	the	organisation,	and	I	am	pleased	with	how	much	we	achieved	
despite	the	additional	time	requirements	and	challenges	associated	with	COVID.	Some	notable	achievements	included	further	reducing	our	carbon	
footprint	and	waste	to	landfill,	becoming	a	signatory	to	the	Food	and	Grocery	Code	of	Conduct,	the	setting	of	a	2030	science-based	emissions	
reduction	target,	materially	improving	our	employee	engagement	score	and	further	progress	on	people	initiatives	which	led	to	receiving	a	number	
of	prestigious	employer	awards	and	citations.	

Metcash	and	our	independent	retailers	are	well	known	for	supporting	local	communities	and	this	year	was	no	exception	with	over	$3m	being	
donated	to	~1,450	local	organisations	through	our	Community	Chest	Program,	which	is	in	addition	to	the	donations	many	of	our	retailers	make	in	
their	local	communities.

From	a	reporting	perspective,	this	year’s	Sustainability	Report	represents	the	first	step	in	our	roadmap	to	a	more	holistic	approach	to	sustainability	
reporting.	Going	forward,	we	expect	to	be	able	to	report	in	alignment	with	the	Global	Reporting	Initiative	(GRI)	by	2023.	

Further	information	on	our	sustainability	initiatives	and	achievements	this	year	is	detailed	in	the	following	report.	I	trust	you	find	it	informative.

Jeff Adams 
Group CEO 

26  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us		
Sustainability Report

3.  OUR PEOPLE
Diversity and inclusion
To	fulfil	our	purpose	of	Championing	Successful	Independents	and	
becoming	‘A	Favourite	Place	to	Work’,	we	recognise	that	our	people	are	
our	most	valued	asset,	with	belonging	and	inclusion	fundamental	to	
our	culture	and	core	values.	We	recognise	that	each	person	has	unique	
strengths	and	that	high	performance	is	underpinned	by	embracing	
those	strengths.

We	maintain	an	unwavering	focus	on	building	and	supporting	a	diverse	
and	inclusive	culture	to	better	serve	our	communities	and	customers.	
We	promote	an	environment	where	our	people	feel	safe,	recognised,	
valued	and	able	to	bring	their	most	authentic	selves	to	work.	

We	are	committed	to	championing	and	achieving	diversity	awareness,	
gender	equality,	gender	pay	equity,	promotion	and	leadership	support,	
flexible	working	as	well	as	policies	and	initiatives	that	support	all	people	
across	the	organisation.

We	all	have	a	part	to	play	in	promoting	diversity	and	belonging,	
supporting	equal	opportunity	and	respecting	others.	We	have	no	
tolerance	for	unlawful	discrimination,	bullying,	harassment	or	
victimisation	which	includes	having	no	tolerance	of	gender-based	
harassment	and	discrimination,	sexual	harassment	and	bullying.

We	regularly	analyse	and	report	gender	pay	statistics	to	the	People	and	
Culture	Committee,	with	a	firm	commitment	from	the	Board	to	address	
like-for-like	salary	gaps	via	the	dedicated	gender	pay	equity	budget,	in	
addition	to	the	annual	Pay	Review.	We	analyse	commencement	salaries	
by	gender	to	ensure	there	are	no	pay	gaps	at	the	beginning	of	the	
employee	life	cycle	and	consciously	consider	promotion	salary	
adjustments	to	mindfully	manage	pay	parity.	We	conduct	a	final	review	
of	pay	equality	as	part	of	our	annual	remuneration	review	to	avoid	any	
unconscious	bias	in	pay	decisions.	

By	investing	in	our	leadership	and	developing	constructive	and	mindful	
leaders,	we	build	leadership	capability	and	leaders	who	role	model	our	
Metcash	expectations	of	behaviour	in	relation	to	a	culture	of	inclusion.	
We	overlay	this	with	a	regular	review	of	our	talent	pipeline	in	relation	to	
gender	split	to	enable	diversity	of	thought.	Our	talent	acceleration	
programs	are	designed	to	strengthen	the	talent	pipeline	and	provide	
mentoring	support	for	all	team	members	with	mentors	of	any	gender.	

A	range	of	programs	have	been	implemented	over	recent	years	to	
support	diversity	and	enhance	inclusion	in	our	workplace.	These	include:	
	ظ Promotion	and	leadership	support	of	flexible	working	arrangements,	
including	start/finish	times,	shift	options,	job	sharing	and	working	
from	home

	ظ Closing	the	gender	pay	gap	to	~1%
	ظ Establishing	a	Diversity	and	Inclusion	Council	and	championing	

gender	equality	across	the	business

	ظ Tailored	parental	leave	policies	for	all	genders	to	support	births,	

stillbirths,	surrogacy	and	adoption	

	ظ A	campaign	to	attract	a	full	range	of	candidates	to	traditionally	

male-dominated	roles	such	as	logistics

	ظ Group	CEO	being	a	Gender	Pay	Equity	Ambassador	with	the	

Workplace	Gender	Equality	Agency	(WGEA)

	ظ A	commitment	to	leadership	development	and	acceleration	with	

programs	in	place	for	our	top	500	leaders,	including	covering	inclusivity	

	ظ Modification	of	any	language	that	research	has	indicated	will	deter	

a	full	range	of	candidates	from	applying	for	positions	

This	year	Metcash	received	its	third	consecutive	Employer	of	Choice	
citation	from	the	Workplace	Gender	Equality	Agency,	reflecting	our	
commitment	to	our	people,	our	purpose	and	our	vision.

We	believe	there	is	much	to	be	proud	of	in	how	Metcash	has	addressed,	
and	continues	to	commit	to,	diversity,	inclusion,	gender	equality,	
gender	pay	equity	and	balance	for	all	employees.

Metcash Careers Ambassadors

Eric Feng
Financial Controller, Metcash Liquor

Lindy Belleza
Service Delivery and Operations Specialist, 
Metcash Food

27

Our People & Our BoardFinancial ReportDirectors’ ReportOther InformationSustainability Report continued

Culture and engagement
Our	aim	in	employee	engagement	is	to	achieve	continuous	
improvement.	We	measure	employee	engagement	annually	using	the	
‘Say,	Stay	and	Strive’	model	which	outlines	how	much	our	employees	
advocate	for	us	as	an	employer,	their	willingness	to	remain	with	us	
and	their	willingness	to	put	in	discretionary	effort	to	get	the	job	done.	
We	measure	six	engagement	questions,	45	experience	questions,	
three	WGEA	(Workplace	Gender	Equality	Agency)	and	five	
open-ended	questions.	

All	of	our	team	members	are	provided	with	the	opportunity	to	
complete	the	survey	and	provide	honest,	anonymous	feedback.	
This	year,	all	Pillars	and	functions	were	represented	in	the	
4,595	people	having	their	say	(~80%	of	our	people).	Our	overall	
engagement	score	for	FY21	improved	~20%	to	57%	and	despite	
challenging	work	conditions,	a	number	of	our	teams	recorded	
scores	in	the	ANZ	top	quartile.	

Health and safety
While	we	are	passionate	about	supporting	successful	independents,	
we	are	just	as	passionate	about	health	and	safety	and	the	role	we	all	
have	in	creating	safe	and	healthy	workplaces.	We	believe	that	how	we	
perform	our	daily	tasks	can	affect	not	just	our	own	safety,	but	also	the	
safety	of	those	around	us.	

Safety culture 
Our	actions	and	the	way	we	do	things	shape	the	safety	culture	of	
Metcash	as	an	organisation.	

Total Reportable Injury Frequency Rate (TRIFR)
Our	key	safety	measure	of	TRIFR	was	slightly	above	the	prior	year	
at	27.1	(FY20:	26.8)	reflecting	increased	complexity	associated	with	the	
impacts	of	COVID	and	the	cycling	of	higher	labour	hours.	The	significant	
efforts	of	our	safety	team	over	the	past	four	years	are	reflected	in	a	
~30%	reduction	in	the	TRIFR	measure.	Plans	are	in	place	to	further	
improve	our	safety	performance	in	FY22.

COVID-Safe 
Metcash	continues	to	work	closely	with	all	levels	of	government	
in	putting	COVID-Safe	plans	in	place	at	all	of	our	sites,	and	regularly	
reviews	and	updates	procedures	in	line	with	public	health	orders.	
Our	focus	on	ensuring	our	essential	workers	remain	safe	at	work	has	
varied	during	the	year	depending	on	the	level	of	risk,	but	included:	
	ظ Implementing	COVID-Safe	into	pre-shift	checklists	and	procedures
	ظ Increased	cleaning	for	our	high	touch	surfaces
	ظ Hand	sanitiser	stations	in	our	workplaces	and	stores
	ظ Temperature	checking	
	ظ Physical	distancing	measures	implemented	in	our	indoor	areas	such	

as	meeting	rooms,	offices	and	canteens	
	ظ Creating	shift	bubbles	to	reduce	exposure
	ظ Implementing	face	mask	protocols	where	mask	wearing	became	

mandatory

	ظ Adapting	quickly	to	safely	support	our	team	members	who	could	

continue	working	from	home,	including	ergonomic	considerations

We	remain	committed	to	the	continuous	reinforcement	of	zero	harm,	
which	includes	preventing	work-related	injury	and	illness	for	
employees,	visitors,	contractors	and	members	of	the	public,	as	well	as	
zero	harm	in	relation	to	pollution	in	our	community.	Our	SaferMe	and	
SaferMetcash	programs	acknowledge	the	role	that	each	of	us	can	play	
in	preventing	workplace	incidents	and	injury.	

Regular	communication	with	our	people	has	focused	on	encouraging	
them	to	follow	protocols,	including	providing	information	on	hygiene,	
physical	distancing,	staying	at	home	and	getting	tested	if	unwell	and	
providing	wellbeing	support.	Our	safety	team	has	done	an	
extraordinary	job	by	also	providing	additional	safety,	health	and	
wellbeing	support	to	our	independent	retailers	when	needed.	

Lead indicators 
Targets	for	lead	indicator	activities	have	been	set	at	all	levels	including	
safety	engagement	conversations,	safety	communications,	safety	
workplace	inspections,	hazard	reporting	and	rectification.	Pleasingly,	
our	lead	indicator	metrics	all	trended	positively	in	FY21	with	metrics	
exceeding	targets	by	29%	for	safety	engagement	conversations,	
95%	for	safety	communications,	57%	for	safety	inspections	and	
56%	for	hazards	reported.	

Initiatives
We	continue	to	invest	in	wearable	technologies	at	10	pilot	sites	to	drive	
a	reduction	in	the	risk	of	manual	handling	causing	injuries	to	our	team	
members.	This	technology	has	assisted	a	number	of	sites	to	identify	
manual	handling	injury	risks.	The	pilot	is	being	expanded	in	FY22	to	an	
additional	two	sites	for	further	evaluation.	

Significant	work	was	undertaken	in	the	year	to	reduce	our	transport	
safety	and	chain	of	responsibility	(COR)	risks.	This	included	investing	
in	new	infrastructure	and	the	replacement	of	a	weighbridge	at	our	
Laverton,	Victoria	Distribution	Centre.	The	investment	has	delivered	
improved	efficiencies	and	compliance	in	using	the	weighbridges,	with	
trucks	no	longer	needing	to	stop	for	their	weigh	ticket.

We	continued	to	have	a	strong	focus	on	pedestrian	and	mobile	plant/
vehicle	interactions,	which	historically	have	been	high	risk	areas.	This	
year	included	investing	in	a	pilot	for	wearable	sensor	technologies	to	
improve	separation	of	forklifts	and	delivery	drivers,	and	the	installation	
of	state-of-the-art	segregation	technologies	in	our	new	Distribution	
Centre’s	in	South	Australia	and	Berrinba	in	Queensland.

28  Metcash Annual Report 2021

Health and wellbeing 
To	help	our	team	members	thrive,	we	have	a	best-in-class	holistic	
health	and	wellbeing	program,	HealthMet.	The	pillars	of	the	program	
aim	to	meet	the	health	needs	of	our	team	by	supporting	physical	
health,	mental	health,	financial	health	and	community	purpose.	
Together,	the	program	helps	our	people	bring	their	best	self	to	work	
by	learning	healthy	habits	to	get	healthy	and	stay	healthy.	

Metcash	encourages	and	provides	flexible	working	practices,	onsite	
gyms,	online	gym	classes	and	partnerships	with	over	400	gyms	and	
studios	across	Australia	so	that	our	team	members	can	continue	to	
be	active.	

Our	people	can	access	mental	health	support	around	the	clock	no	
matter	where	they	are.	A	new	partnership	was	established	with	
Benestar,	specialists	in	employee	physical,	social	and	psychological	
wellbeing.	Results	to	date	have	been	very	positive	with	improved	
utilisation	of	the	proactive	support	structures.	We	also	extended	this	
support	to	our	independent	retail	network.	

More	than	3%	of	our	workforce	has	become,	or	is	in	the	process	
of	becoming,	Mental	Health	Accredited.	A	further	5%	of	our	people	
are	participating	in	the	Metcash	Mental	Health	Program.	These	
initiatives	helped	Metcash	be	awarded	Gold	Accreditation	by	
Mental	Health	Australia.

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us	
Sustainability Report

4.  OUR PLANET 
Energy and emissions
Metcash	defines	its	operational	boundary	for	the	purposes	of	
calculating	Scope	1	and	2	emissions	as	being	any	entity	in	which	
Metcash	or	its	subsidiaries	have	operational	control,	as	defined	by	the	
operating	policies	test	under	the	National	Greenhouse	and	Energy	
Reporting	Act	2007.	

Metcash	has	92	facilities	over	which	it	has	operational	control.	
These	include:
	ظ Distribution	Centres	(5)
	ظ Independent	Hardware	Group	(42)	
	ظ Metcash	Food	(28)
	ظ Australian	Liquor	Marketers	(16)
	ظ Corporate	(1)

We	calculate	our	GHG	emissions	using	the	Greenhouse	Gas	Protocol	
and	annually	submit	an	Emissions	and	Energy	Report	to	the	Clean	
Energy	Regulator.	Total	emissions	reported	under	National	Greenhouse	
and	Energy	Reporting	System	(NGERS)	in	FY21	were	72,948	tonnes	
CO2-e,	which	represents	a	14%	reduction	on	the	prior	year	(FY20:	85,433	
tonnes	CO2-e).

Emissions	reported	under	NGERS	in	FY22	will	incorporate	sites	related	
to	Total	Tools	Holdings	and	Total	Tools	joint	venture	stores	following	
their	acquisition	in	FY21.	

Total	fuel	consumption	from	non-renewable	sources	was	412,551	GJ.	
Grid	electricity	use,	our	largest	source	of	emissions,	reduced	11%	to	
84,244	MWH	in	FY21	from	89,356	MWH	in	FY20	(as	reported	under	
NGERS).	Going	forward,	we	intend	to	also	report	our	emissions	using	a	
GHG	intensity	per	square	metre	of	floorspace	under	operational	control	
measure.	We	will	also	be	adopting	processes	to	calculate	our	Scope	3	
emissions,	recognising	that	a	significant	proportion	of	our	climate	
change	impact	stems	from	these	emissions.	

Emissions targets
In	FY20,	Metcash	set	a	target	of	a	further	10%	reduction	in	emissions	by	
FY25.	Having	exceeded	this	target	in	FY21,	work	was	undertaken	to	
establish	a	2030	science-based	emissions	reduction	target.	

Metcash	supports	Australia’s	commitment	to	the	Paris	Agreement,	
limiting	global	warming	to	2	degrees	above	pre-industrial	levels.	
As	part	of	this	commitment,	we	investigated	both	a	1.5	degree	and	
a	below	2	degree	warming	scenario	for	our	own	operations	and	
determined	a	baseline	GHG	emissions	inventory	using	data	collected	
from	our	National	Greenhouse	Gas	Reporting.	The	July	2019	to	June	
2020	NGERS	emissions	levels	were	chosen	as	the	baseline	year,	as	this	
period	is	more	in	line	with	our	normal	business	activities	and	largely	
outside	the	influence	of	the	COVID	pandemic.	A	forecast	was	then	
made	as	to	the	‘business-as-usual	GHG	trajectory’	of	existing	sites	
and	operations	out	to	2030.	

This	work	included	a	review	of	our	reported	emission	sources,	being	
electricity,	stationary	fuels	(natural	gas,	LPG	and	diesel),	transport	fuels	
(diesel,	ethanol	E10,	LPG	and	petrol)	and	refrigerant	gases.

Our emissions profile
GHG emissions by type (tCO2-e,%)

Electricity: 92%
Transport fuel: 5%
Stationary fuel: 2%
Refrigerants: 1%

Electricity	consumption	is	by	far	the	largest	source	of	Metcash’s	
emissions,	and	therefore	the	main	area	of	focus	for	emission	reduction	
opportunities.	Distribution	centres	account	for	more	than	half	of	
Metcash’s	total	electricity	consumption.

Electricity consumption (%) by division*

Distribution centres: 54%
Wholesale: 22%
Hardware: 11%
IGA: 9%
ALM: 3%
Corporate: 1%

*Includes:
	ظ Distribution	Centres:	Capital	City	Food	and	Liquor	DCs
	ظ Wholesale:	Campbells	
	ظ IGA:	Supermarkets	+	Food	operations
	ظ Hardware:	Hardware	DCs	+	Mitre	10	+	HTH	+	Total	Tools
	ظ ALM	(including	regional	DCs)
	ظ Corporate	offices

29

Our People & Our BoardFinancial ReportDirectors’ ReportOther InformationSustainability Report continued

Subsequent	to	the	scenario	modelling,	Metcash	adopted	a	1.5-degree	
warming	scenario	target,	resulting	in	42%	emissions	reduction	by	2030.	
Metcash	also	developed	an	interactive	net	zero	pathway	tool	to	be	
used	in	determining	the	appropriate	blend	of	emissions	reduction	
opportunities,	such	as	energy	efficiency,	renewable	energy	and	carbon	
abatement,	required	to	reach	the	2030	goal.	Reduction	opportunities	
are	ranked	based	on	achievability	and	return	on	investment.

Identified	emissions	reduction	opportunities	include:	
	ظ Onsite	Solar	PV	
	ظ Refrigeration	system	optimisation	
	ظ LED	retrofits	at	some	remaining	sites
	ظ Lighting	control	opportunities	including	lux	sensor	and	occupancy	

sensor	control

	ظ High-GWP	refrigerant	phase	out
	ظ Natural	gas	elimination	through	electrification
	ظ Further	forklift	electrification	
	ظ Improved	batteries	and	battery	charging	technology	for	electric	

forklifts

	ظ Energy	sub-metering	
	ظ Offsite	renewables	(via	PPAs)	
	ظ Offsets

Net zero pathways for various emission sources

Other Fuels/emission sources

In	December	2020,	Metcash	opened	its	new	distribution	centre	in	
Gepps	Cross,	South	Australia	replacing	the	Kidman	Park,	South	
Australia	warehouse.	Metcash	worked	closely	with	the	landlord,	
Charter	Hall,	to	ensure	the	new	facility	obtained	a	5	Star	Green	Star	
Design	As-Built	rating.	In	addition	to	a	1MW	solar	PV	installation,	
which	abates	645	tonnes	CO2e	per	annum,	the	facility	has	extensive	
natural	ventilation	and	light,	end	of	trip	facilities	and	wellness	spaces.	
Metcash	is	committed	to	operating	the	facility	in	line	with	Green	Star	
requirements,	harvesting	and	utilising	rainwater	and	ensuring	at	
least	50%	of	all	site	generated	waste	is	diverted	from	landfill.

Climate risk 
As	Australia’s	leading	wholesaler	and	distributor	we	play	a	key	role	in	
supplying	and	supporting	a	large	network	of	independent	retailers	
across	Australia.	While	we	were	not	significantly	impacted	by	flooding	
events	in	regional	New	South	Wales,	cyclones	in	Queensland	and	
bushfires	in	multiple	States,	we	recognise	the	potential	impacts	climate	
change	could	have	on	our	supply	chain	and	our	ability	to	service	our	
customers.	We	support	the	decarbonisation	of	our	industry	and	
building	the	resilience	of	our	business	to	adapt	to	a	changing	economy	
and	physical	environment.	

i

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O

Energy efficiency 
and mitigation

OR

Electrification

Electricity

Energy 
efficiency 

Onsite 
Solar PV 

Offsite 
Renewables 

30  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
Sustainability Report

How we manage climate change
Governance
Establishing	an	appropriate	governance	structure	is	a	pre-requisite	
for	embedding	environmental,	social	and	governance	(ESG)	factors	
throughout	Metcash.	Our	ESG	Council	will	have	accountability	and	
responsibility	for	reporting	on	and	implementing	climate	change	
initiatives	at	Metcash,	as	illustrated	in	the	governance	structure	
below.	The	ESG	Council	will	prepare	a	dashboard	of	progress	against	
its	initiatives	together	with	other	relevant	reporting	data	for	regular	
presentation	to	the	Group	Leadership	Team	(GLT)	and	the	Board.

The	newly	formed	ESG	Council	will	comprise	representatives	from	
all	Pillars	across	key	functions	of	the	business,	including	corporate	
responsibility,	strategy,	merchandise,	marketing,	risk,	property,	
logistics,	finance,	people	and	culture	and	health	and	safety.	
The	Council	is	chaired	by	the	Group	CEO.	

Metcash Board
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Audit, Risk and Compliance 
Committee (ARCC)
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Metcash Risk Profile
and Risk Management 
Framework
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Group Leadership Team (GLT)
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(cid:10)(cid:23)(cid:25)(cid:14)(cid:13)(cid:17)(cid:30)(cid:22)(cid:10)(cid:16)(cid:13)(cid:26)(cid:18)(cid:30)(cid:22)(cid:25)(cid:26)(cid:25)(cid:17)(cid:25)(cid:13)(cid:17)(cid:25)(cid:19)(cid:30)(cid:29)

ESG Council
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(cid:10)(cid:23)(cid:25)(cid:14)(cid:13)(cid:17)(cid:30)(cid:22)(cid:10)(cid:16)(cid:13)(cid:26)(cid:18)(cid:30)(cid:22)(cid:20)(cid:25)(cid:29)(cid:7)(cid:22)(cid:14)(cid:25)(cid:17)(cid:25)(cid:18)(cid:13)(cid:17)(cid:25)(cid:27)(cid:26)(cid:22)
(cid:13)(cid:10)(cid:17)(cid:25)(cid:27)(cid:26)(cid:29)(cid:22)(cid:13)(cid:26)(cid:8)(cid:22)(cid:14)(cid:30)(cid:13)(cid:29)(cid:9)(cid:20)(cid:30)(cid:29)(cid:22)
(cid:25)(cid:26)(cid:17)(cid:27)(cid:22)(cid:17)(cid:16)(cid:30)(cid:22)(cid:24)(cid:9)(cid:29)(cid:25)(cid:26)(cid:30)(cid:29)(cid:29)

Strategy
The	Metcash	Climate	Risk	and	Opportunities	Register	was	established	
in	FY20	as	part	of	our	program	to	assess	the	impact	of	climate	change	
on	our	business.	The	program	included	a	qualitative	analysis	of	the	
likelihood	and	consequence	of	climate	risks	and	opportunities	in	our	
value	chain	in	alignment	with	Metcash’s	Enterprise	Risk	Management	
matrix.	In	line	with	the	Intergovernmental	Panel	on	Climate	Change	
(IPCC)	for	a	medium-term	time	horizon	of	2030,	two	climate	scenarios	
were	used	for	this	analysis	as	follows:

IPCC Representative 
Concentration 
Pathway (RCP)

Global 
warming 
scenario

Description

2.6

8.5

1.5°C	
warming

4.3°C	
warming

Ambitious	mitigation	with	a	peak	
in	emissions	around	2020,	
followed	by	a	rapid	decline.	

Minimal	mitigation	with	a	
continuous	rapid	rise	in	
emissions.	

The	highest	risk	found	was	an	increase	in	the	frequency	and	severity	
of	acute	physical	climate	change	events	which	will	likely	result	in	rising	
insurance	premiums,	leading	to	increased	operating	expenditures	over	
the	short	(1-3	years)	and	medium	(3-10	years)	term.	In	FY21,	insurance	
premiums	increased	partly	due	to	the	cost	of	catastrophe	claims	across	
the	insurance	market.	No	transition	risks	were	assessed	as	high	risk	due	
to	our	efforts	in	managing	our	carbon	footprint.

Additional	steps	in	our	climate	risk	response	included:
	ظ A	‘deep	dive’	into	the	impact	of	a	1.5°C	and	4.3°C	scenario	on	our	
physical	assets	based	on	our	emissions	and	energy	use.	This	will	
include	the	development	of	climate	risk	mitigation	plans	for	all	key	
physical	assets

	ظ Discussions	with	our	landlords	on	their	climate	engagement	plans
	ظ Commissioning	of	solar	panels	at	our	new	Greenstar	facility	in	

South	Australia

To	further	enhance	our	understanding	of	key	risks	and	opportunities,	
we	will	be	undertaking	quantitative	scenario	analysis	and	modelling.	
This	is	expected	to	build	on	the	scenario	analysis	conducted	in	FY20	to	
qualitatively	inform	our	strategy	at	a	high	level.	Management	of	the	
key	risks	and	opportunities	identified	will	be	translated	into	
operational	plans.

Risk management 
Our	Group	Risk	and	Assurance	team	facilitates	the	process	for	
identifying	and	assessing	Metcash’s	risk	profile,	focusing	primarily	
on	those	strategic	and	operational	risks	that	are	most	important	for	
Metcash.	Strategic	risks	are	typically	considered	over	longer	time	
horizons,	while	operational	risks	are	considered	with	shorter	(1-10	year)	
time	horizons.	

In	our	Climate	Change	Risk	and	Opportunity	Register,	inherent	physical	
and	transition	climate	risks	and	opportunities	are	classified	on	a	scale	
from	very	low	to	extreme	and	are	scored	using	the	multiplication	of	
consequence	and	likelihood	ratings.	As	we	are	in	the	preliminary	stages	
of	embedding	the	climate	risk	and	assessment	process	into	our	
strategic	and	operational	risk	assessment	process,	the	climate-related	
risks	identified	in	our	Climate	Change	Risk	and	Opportunity	Register	
have	not	yet	been	integrated	into	our	existing	risk	management	
systems	and	tools.	This	is	planned	to	be	incorporated	and	reviewed	
by	the	Board	in	FY22.	

Climate-specific	risks	and	opportunities	will	be	reviewed	and	updated	
on	an	annual	basis	using	the	time	horizons	of	short-term	(1-3	years),	
medium-term	(3-10	years)	and	long-term	(10-25	years).	

Measuring	our	key	climate	risks	will	continue	to	be	a	complex	and	
challenging	task.	While	increased	insurance	premiums	will	likely	have	
the	highest	impact	on	Metcash,	there	is	currently	no	publicly	available	
predictive	tool	for	isolating	the	impact	of	climate	change.	We	will	
continue	to	appraise	and	determine	further	metrics	for	assessing,	
monitoring	and	managing	our	physical	and	transition	impacts.	

31

Our People & Our BoardFinancial ReportDirectors’ ReportOther InformationSustainability Report continued

Looking forward
Our	roadmap	for	deepening	our	alignment	with	the	Task	Force	on	Climate-Related	Financial	Disclosures	(TCFD)	and	furthering	our	understanding	
and	management	of	climate	change	impacts	is	shown	below:	

Action

Pre-Fy22

FY22

FY23

FY24

Governance

Align	with	internal	stakeholders	on	level	of	climate	ambition	and	the	FY20	
Climate	Change	Risk	and	Opportunities	Register

Board	and	management	capacity	building	activities

Clarify	internal	structure	for	climate-related	accountabilities,	including	
accountabilities	and	responsibilities	for	risk	management	at	each	level	
and	establish	an	ESG	Council

Strategy

Undertake	climate	scenario	analysis	and	develop	Climate	Change	Risk	
and	Opportunity	Register

Study	substitutes	for	key	commodity	groups	

Physical	asset	deep-dive	and	development	of	climate	risk	mitigation	plans	
for	all	physical	assets

Deep-dive	analysis	on	extreme	weather	events,	including	modelling

Continue	use	of	scenario	analysis	in	strategic	decision	making

Risk management

Integrate	climate	risk	into	corporate	risk	register

Document	risk	owners,	control	owners	and	actions	in	the	corporate	risk	register

Integrate	climate	risk	management	into	existing	enterprise	risk	management	
framework,	systems	and	tools

Treat	and	manage	key	risks

Metrics and 
targets

Calculate	and	monitor	Scope	3	emissions

Identify	metrics	for	key	risks

Establish	targets	for	key	risks	and	align	to	pillar	and	enterprise	strategies

Monitor	performance	against	targets	and	metrics

Obtain	third	party	assurance	over	Scope	1,	2	and	3	emissions

Complete

Ongoing

Future activity

32  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsSustainability Report

Waste and recycling
Metcash	embarked	on	a	range	of	new	projects	in	FY21	to	further	
minimise	waste	to	landfill.	One	of	our	largest	waste	generators	is	our	
stretch	film	used	for	pallet	wrapping.	Metcash	investigated	and	then	
implemented	new	technology	that	employs	thinner,	yet	stronger	
materials,	optimising	pallet	stability	while	reducing	unnecessary	plastic	
and	cardboard	core	waste.	The	new	technology	has	reduced	the	waste	
of	this	plastic	by	over	100	tonnes	on	a	per	annum	basis.	

Another	waste	reduction	project	involved	re-designing	the	core	of	our	
pallet	wrap	to	include	a	reinforced	edge.	This	enables	the	film	roll	to	
withstand	edge	damage	without	losing	its	integrity,	which	is	a	common	
contributor	to	plastic	waste	in	warehouses.	This	added	feature,	
together	with	increased	roll	length,	has	resulted	in	46,480	cardboard	
cores	being	saved	from	recycling.	The	new	stronger	technology	has	
also	led	to	less	damage	to	product	in	transit,	further	reducing	product	
loss	and	waste.

Other	waste	initiatives	in	FY21	included:
	ظ Improvements	to	signage	in	warehouses,	commercial	kitchens,	
canteens	and	offices	to	encourage	recycling	and	educate	team	
members	on	the	recyclability	of	items

	ظ Diverting	timber	pallets	from	general	waste	bins	to	timber	recyclers
	ظ Implementation	of	the	‘Simply	Cups’	coffee	cup	recycling	solution

A	continued	focus	on	keeping	waste	out	of	landfill	resulted	in	the	
diversion	of	3,623	tonnes	of	material	in	FY21.	An	additional	417	tonnes	
of	food	was	diverted	from	landfill	through	the	collection	of	edible	
product	by	our	food	rescue	partners	OzHarvest,	Foodbank	and	Food	
For	Change.	Overall,	our	waste-to-landfill	diversion	rate	improved	by	
10%	in	FY21	compared	to	the	prior	financial	year.	

Battery recycling
With	over	300m	household	batteries	ending	up	in	landfill	and	a	
considerable	number	of	power	tool	batteries	not	being	recycled,	
our	Hardware	pillar	is	launching	an	in-store	battery	recycling	drop-off	
service.	The	rollout	has	commenced	nationally	in	Total	Tools	and	at	
Mitre10	sites	in	Victoria	and	South	Australia.	The	program	is	being	
extended	to	IGA	stores	later	this	year.

Responsible sourcing 
Metcash	is	committed	to	being	a	responsible	member	of	the	
communities	in	which	we	work	and	live,	and	we	expect	the	same	
of	our	suppliers.	We	are	on	a	continual	journey	to	improve	our	policies,	
systems	and	targets	associated	with	achieving	this	outcome.	This	
year	we	had	further	engagement	with	our	retailers	and	sustainability	
consultants	to	determine	which	issues	are	most	important	for	our	
retailers	and	communities.	This	helped	guide	our	focus	for	responsible	
sourcing	commitments	and	the	associated	initiatives	required	to	
ensure	they	are	delivered.	This	included	agreeing	with	our	retailers	
targets	to	ensure	private	label	suppliers	meet	our	strict	requirements	
across	responsible	practice	and	environment,	and	animal	welfare.	

A	differentiating	factor	for	our	independent	store	networks	is	that	each	
store	is	able	to	source	products	from	local	suppliers	and	artisans	within	
their	regional	area.	In	addition	to	our	private	label	initiatives,	we	are	
supporting	our	retailers	to	work	towards	responsible	sourcing	goals	
with	their	local	suppliers	by	delivering	toolkits	and	training	to	store	
owners.	The	toolkits	being	generated	include	guidance	on	supplier	
screening,	renewable	energy	contracts,	circular	economy	and	recycling	
opportunities	to	name	a	few.	Through	these	programs,	we	are	
also	actively	working	with	our	suppliers	to	mitigate	the	social	and	
environmental	impacts	of	their	products.

33

Our People & Our BoardFinancial ReportDirectors’ ReportOther InformationAnimal welfare 
We	care	about	how	the	animals	in	our	supply	chains	are	treated	and	
we	are	committed	to	ensuring	their	good	physical	and	mental	health	
is	maintained.	To	help	achieve	this,	specific	targets	have	been	set	for	
2025.	The	following	targets	relate	to	our	private	label	products:

	ظ Primary	beef	cuts	and	ingredients	to	be	free	of	hormone	growth	

promoting	agents

	ظ Shell	eggs	to	come	from	free	range	certified	farms
	ظ All	egg	ingredients	to	come	from	cage	free	systems
	ظ Primary	poultry	cuts	and	ingredients	are	using	RSPCA	approved	

chicken	and	turkey

	ظ Primary	pork	cuts	are	using	APIQ	(Australian	Pork	Industry	Quality	

Assurance	Program)	approved	sow	stall	free	pork

We	are	working	with	shoppers	and	our	suppliers	to	encourage	the	
making	of	choices	aligned	with	animal	welfare.	This	has	included	
supporting	our	suppliers	to	achieve	more	stringent	certified	animal	
welfare	standards	and	through	the	provision	of	in-store	information.	

Sustainability Report continued

Responsible practice and environment
We	know	that	our	biggest	impacts	on	the	environment	come	from	the	
products	we	source.	We	want	to	continue	to	provide	the	best	quality	
products	for	our	customers,	while	also	ensuring	we	are	protecting	the	
ecosystems	we	rely	upon	and	the	livelihoods	of	those	in	our	supply	
chain.	To	help	achieve	these	desired	outcomes,	we	are	working	to	
ensure	the	following	in	relation	to	our	private	label	products:
	ظ Food	and	drink	products	to	support	the	production	of	sustainable	

palm	oil.	All	non-food	products	and	pet	food	to	support	the	
production	of	sustainable	palm	oil	by	2028

	ظ Seafood	to	be	certified	to	either	the	Marine	Stewardship	Council,	

Aquaculture	Stewardship	Council,	GLOBAL	GAP	or	Best	Aquaculture	
Practices,	or	be	independently	assessed	against	the	Metcash	
Responsibly	Sourced	Seafood	Policy

	ظ Single	ingredient	tea,	coffee	and	cocoa	to	be	independently	certified	
to	either	Rainforest	Alliance/UTZ,	Fairtrade	or	Cocoa	Horizons	by	
2025

	ظ Timber,	pulp,	and	paper	products	to	be	sourced	from	plantations	
independently	certified	by	the	Programme	for	the	Endorsement	of	
Forest	Certification	(PEFC)	or	Forest	Stewardship	Council	(FSC)
	ظ All	products	to	be	sourced	from	Australian	suppliers	and	farmers	
first,	unless	the	Australian	product	quality,	supply	or	innovation	is	
insufficient	to	meet	customers’	needs	or	there	is	a	requirement	for	
international	provenance

The	year	included	implementing	a	number	of	new	initiatives	aimed	at	
ensuring	we	continue	to	improve	and	achieve	our	responsible	sourcing	
goals.	These	include:	
	ظ Investing	in	a	state-of-the-art	Quality	Assurance	database	to	capture	
more	granular	product	information	on	product	ingredients	and	to	
improve	our	reporting	capability

	ظ Launching	our	FAD-free	private	label	tuna	range
	ظ Ensuring	we	source	100%	FSC	and	PEFC	certified	timber	products	

in	hardware

34  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsSustainability Report

Sustainable materials and packaging
Metcash	continues	to	be	a	contributor	to	the	Australian	Packaging	
Covenant	Organisation	and	supports	the	goals	of	phasing	out	
unnecessary	single-use	plastic	packaging.	We	commenced	the	
rollout	of	the	Australian	Recycling	Label	(ARL)	on	our	Black	&	Gold	
and	Community	Co	private	label	ranges	in	early	2020,	and	have	
included	the	component-level	recycling	information	on-pack	on	over	
200	products	in	our	Food	business	and	will	commence	the	rollout	in	
our	Liquor	business	from	September.	The	rollout	will	continue	for	all	
new	private	label	food	and	liquor	products	that	are	launched	or	have	
their	packaging	redesigned.	

We	were	pleased	to	participate	in	the	‘Check	It	Before	You	Chuck	It’	
program	designed	to	inform	shoppers	more	thoroughly	on	how	to	
responsibly	dispose	of,	and	recycle,	packaging	materials	to	ensure	
less	packaging	waste	ends	up	in	landfill.	

In	FY21,	we	continued	our	partnership	with	OneHarvest	to	both	
reduce	plastic	packaging	and	minimise	food	waste	in	our	Community	
Co	packaged	salad	range.	Our	salad	bowls	have	been	redeveloped	in	
a	first-to-market	offer	which	includes	the	use	of	post-consumer	
recycled	content,	reducing	the	reliance	on	virgin	plastics.	Our	product	
development	team	also	worked	with	OneHarvest	to	convert	all	forks	
to	100%	recyclable	and	to	introduce	50%	post-consumer	recycled	
plastic	materials.	This	equates	to	the	removal	of	over	15	tonnes	of	
virgin	plastic	per	annum.	In	addition,	an	ultrasonic	sealing	initiative	
has	been	developed	to	reduce	the	length	of	plastic	used	in	bagged	
salads.	Approximately	33%	of	bagging	machinery	has	already	been	
converted	with	an	expectation	that	this	will	increase	to	77%	coverage	
by	the	end	of	2022.

A	Metcash	cross-departmental	working	group	was	formed	and	
worked	with	external	consultants	to	review	the	prevalence	of	
single-use	plastics	in	our	cutlery,	takeaway	containers,	cups,	plates,	
meat	trays,	deli	containers,	bowls,	stirrers,	straws	and	bags	range.	
Our	merchandise	team	then	reviewed	the	availability	of	
biodegradable	plastics,	bioplastics,	alternative	materials	and	
plant-based	fibres	to	enable	the	phase-out	of	unnecessary	single-use	
plastic	products.	To	date,	38	single-use	plastic	products	have	been	
substituted	in	our	Food	business.

5.  OUR CUSTOMERS 
Product quality health and nutrition 
Metcash	is	committed	to	the	promotion	of	living	healthier	and	happier	
lifestyles,	and	inspiring	shoppers	to	take	positive	action	for	their	
health	and	the	health	of	their	community.	With	our	store	network	
reaching	far	and	wide	into	regional	and	remote	locations,	we	play	a	
vital	role	in	servicing	the	nutritional	and	dietary	requirements	of	all	
segments	of	the	community.	

As	part	of	our	aim	of	making	it	easier	for	shoppers	to	make	good	food	
choices,	we	are	working	to	eliminate	the	following	from	our	private	
label	food	and	drink:
	ظ Artificial	flavours	and	colours	
	ظ Added	MSG
	ظ Genetically	modified	ingredients
	ظ Irradiation	unless	permitted	by	law	or	when	it	delivers	scientific	

benefit,	by	exemption	only

	ظ Mechanically	separated,	de-boned	and	recovered	meat	as	well	

as	advanced	meat	recovery	or	extruded	bone	meat

	ظ Mechanically	desinewed	meat

We	are	also	working	to	reduce	salt	and	sugar	in	line	with	the	Healthy	
Food	Partnership	targets,	as	well	as	ensuring	our	private	label	
products	have	a	Health	Star	rating	displayed	in	line	with	Australian	
Government	Guidelines.

Our	IGA	Local	Matters	Community	Program	includes	providing	shoppers	
with	healthy	recipes,	tips	on	healthy	eating	and	information	about	other	
healthy	lifestyle	behaviours	such	as	exercise.	The	program	includes:	
	ظ A	partnership	with	nutritionists	to	provide	factual	and	helpful	

content	on	how	to	live	healthy	lifestyles	

	ظ Recipes	focused	on	health	considerations	(e.g.	heart	health,	immune	

boosting,	low	GI)	

	ظ Promotions	and	competitions	that	help	communities	to	thrive
	ظ Inspiring	shoppers	with	retailer	stories	on	how	they	support	the	

community	and	healthy	living

	ظ Partnerships	with	suppliers	or	third	parties	that	help	promote	

healthy	living,	communities,	or	the	environment

We	continued	to	add	more	healthy	options	for	shoppers	through	the	
expansion	of	our	Community	Co	private	label	range.	This	included	
adding	new	snacking	options,	as	well	as	conveniently	packaged	fresh	
salads.	A	portion	of	the	sale	of	each	Community	Co	product	is	donated	
to	the	IGA	Community	Chest	Program.

35

Our People & Our BoardFinancial ReportDirectors’ ReportOther InformationSustainability Report continued

6.  OUR PARTNERS AND COMMUNITY
Community and charities
The	IGA	Community	Chest	Program	(CCP)	supports	a	wide	range	of	
charities	and	grassroot	community	groups,	including	sporting	clubs	
and	schools.	Donations	were	made	to	~1,450	community	groups	and	
charities	across	Australia,	totalling	$2.94m.	This	brings	total	CCP	
donations	since	inception	of	the	program	to	~$96m.	

We	also	continued	to	support	a	number	of	charities	including	the	
Special	Olympics	Australia,	a	charity	we	have	proudly	supported	for	
almost	30	years.	This	year	we	raised	over	$220k	to	empower	people	
with	intellectual	disabilities	to	participate	in	sport,	helping	them	to	
form	lifelong	friendships	and	develop	skills.

This	year	we	celebrated	12	years	of	partnership	with	the	McGrath	
Foundation,	and	we	are	proud	to	have	raised	over	$186k	in	FY21	to	
fund	McGrath	Breast	Care	nurses	in	our	communities.	This	year	we	also	
worked	with	the	Humpty	Dumpty	Foundation	to	provide	much	needed	
medical	equipment	for	hospitals	to	help	save	children’s	lives.	

COVID relief 
The	impacts	of	COVID	led	to	a	significant	increase	in	the	number	of	
Australians	seeking	assistance	from	charities.	Through	our	partnership	
with	Vinnies,	we	conducted	an	IGA	Appeal	to	help	those	in	our	local	
communities	that	were	in	need.	The	sale	of	IGA	Appeal	tokens	and	
Community	Chest	products	led	to	~$350k	being	donated	to	Vinnies	to	
assist	those	in	need	with	basic	costs	such	as	rental	and	mortgage	
payments,	utility	bills	and	food	vouchers.	Metcash	staff	donated	an	
additional	$11k	to	Vinnies	and	participated	in	the	annual	Vinnies	CEO	
Sleepout	which	is	held	at	venues	across	Australia.	

Western Australia bushfire relief
Our	IGA	retail	network	responded	quickly	to	help	Western	Australians	
impacted	by	the	devastating	Wooroloo	bushfires	in	February	this	year.	
Ben	Heptinstall,	owner	of	Supa	IGA	Stratton,	donated	care	packs	to	
families	that	were	forced	to	evacuate	their	homes,	while	Metcash	
supplied	$45k	of	gift	cards	to	those	impacted.	A	further	$85k	was	
donated	to	the	Western	Australia	Vinnies	bushfire	recovery,	through	
supplier	donations	and	sales	from	the	$2	Bushfire	appeal	tokens.

Flood relief
We	partnered	with	State	Emergency	Services	to	get	deliveries	to	those	
towns	in	NSW	and	South	Queensland	isolated	by	floods	in	the	year.	
Our	IGA	retailers	in	NSW	partnered	with	Vinnies	to	quickly	activate	a	
flood	support	campaign	whereby	funds	raised	were	directed	to	those	
in	need	through	the	Vinnies	Flood	Appeal.	In	Queensland,	our	IGA	
retailers	donated	~$60k	to	GIVIT	and	Drought	Angels	to	support	those	
impacted	by	the	devastating	floods.

In	March	2020	the	IHG	Emergency	Assistance	Fund	(EAF)	was	launched,	
with	IHG	matching	member	contributions	to	the	fund	dollar	for	dollar,	
giving	us	a	powerful	national	platform	to	support	communities	
impacted	by	natural	disaster.	The	IHG	National	Advisory	Council	is	the	
authorising	body	for	the	release	of	all	funds,	made	up	of	senior	store	
owners	from	each	State.	

In	March	2021,	IHG	members	voted	to	support	BlazeAid	and	Drought	
Angels	as	the	official	EAF	charity	partners.	In	April	2021,	$300k	was	
released	to	support	the	New	South	Wales	and	South	East	Queensland	
floods	recovery	effort,	with	$200k	provided	to	Drought	Angels	and	
$100k	to	BlazeAid.	

Food rescue 
We	continued	to	expand	our	food	rescue	program	at	our	Food	
warehouses	and	across	our	independent	retailer	network,	resulting	
in	417	tonnes	of	food	or	more	than	850k	meals	being	provided	by	our	
partners;	Foodbank,	OzHarvest	and	‘Food	For	Change’	to	those	in	need.	

We	expanded	our	partnership	with	‘Food	For	Change’	in	the	year	with	
the	program	now	operating	in	60	IGA	stores	across	New	South	Wales,	
South	Australia	and	Victoria.	This	has	resulted	in	over	300k	meals	being	
provided	to	those	in	need.	The	program	includes	stores	being	provided	
with	a	customised	app	that	connects	them	to	their	local	food	relief	
agency.	We	expect	to	further	expand	the	program	in	FY22	and	continue	
to	collaborate	with	the	New	South	Wales	Environment	Protection	
Authority	(EPA)	and	Green	Industries	SA	to	help	fund	and	support	the	
rollout	of	this	important	food	rescue	program.	

36  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsSustainability Report

Labour standards in the supply chain (Modern Slavery)
Metcash	is	committed	to	continuous	improvement	in	addressing	the	
risk	of	modern	slavery	in	our	operations	and	supply	chain.	This	year	we	
continued	to	build	on	the	steps	taken	last	year	designed	to	understand	
the	extent	of	these	risks	and	prepare	a	mitigation	plan.	This	included	
integrating	our	requirements	in	relation	to	modern	slavery	into	supplier	
contractual	terms	and	conditions,	ensuring	our	Speak	Up	Policy	is	
applicable	to	suppliers	and	their	employees,	publishing	the	Metcash	
Anti-Slavery	Policy	and	conducting	further	risk	analysis	and	training,	
including	the	development	of	online	education	modules.	

To	understand	more	about	our	suppliers’	risk	profile	for	modern	
slavery,	we	asked	a	selection	of	our	suppliers	(631)	that	were	identified	
in	our	risk	assessment	as	having	elevated	risk	to	complete	a	
self-assessment	questionnaire	(SAQ).	Feedback	from	the	SAQ	would	
be	used	to	evaluate	each	suppliers’	understanding	of	modern	slavery	
in	their	operations,	including	what	policies,	processes,	audits	and	
third-party	affiliations	the	supplier	has.

From	those	contacted,	182	suppliers	responded	in	full	or	provided	
evidence	of	their	own	Modern	Slavery	Statements	or	due	diligence	
activities.	Suppliers	were	assigned	a	further	risk	score	to	prioritise	
actions	for	follow-up,	with	11	suppliers	flagged	as	high	priority.

Level of 
priority 

Number of 
suppliers 

Supplier/Product Profile

Suppliers	of	Metcash’s	private	label	products	in	the	Food	pillar	were	
requested	to	join	SEDEX,	one	of	the	world’s	leading	ethical	trade	
membership	organisations.	Through	SEDEX,	members	are	required	to	
perform	a	self-assessment	questionnaire	and	Metcash	is	provided	with	
access	to	independent	third-party	social	audit	reports	of	our	suppliers’	
production	facilities.	Currently	~85%	of	suppliers	sites	linked	to	
Metcash	on	SEDEX	in	FY21	have	completed	their	self-assessment	
questionnaire	or	have	provided	audits	on	their	facilities.	This	covers	
168	sites	across	14	countries.

The	third-party	audit	findings	presented	in	SEDEX	identified	a	number	
of	non-conformances,	allowing	our	team	to	assess	various	critical	
issues	and	to	engage	with	these	suppliers	in	relation	to	corrective	
action.	This	process	has	resulted	in	a	deeper	understanding	of	our	risk	
profile	and	the	appropriate	action	to	take	to	address,	manage	and	
reduce	the	risk	of	modern	slavery.	

Suppliers	assessed	as	having	critical,	major	and	minor	non-compliance	
issues	were	deemed	high	risk	suppliers,	while	suppliers	that	had	other	
non-compliance	not	related	to	human	rights	were	categorised	as	
medium	risk	suppliers	for	the	purpose	of	follow	up	activities.	
The	following	table	summarises	the	non-conformances.

Category issue

Critical Major Minor

Total

Non-Conformances

High	
priority

Medium	
priority

13

35

Low	
priority

130

Supplier	sources	goods	or	services	from	
high-risk	countries	while	having	minimal	
prevention	processes	

Supplier	either	sources	goods	or	services	
from	high-risk	countries	and	has	modern	
slavery	mitigation	policies	and	processes	
in	place;	or	does	not	source	from	high-risk	
countries	and	has	no	knowledge	of	
modern	slavery	risks	or	prevention	
processes	in	place

Supplier	does	not	source	from	high-risk	
countries	and	has	a	clear	understanding	of	
modern	slavery	with	adequate	mitigation	
policies	in	place

Follow-up	activities	include	requesting	suppliers	to	complete	a	more	
detailed	SAQ	and/or	provide	further	evidence	and	documentation	that	
enables	us	to	establish	how	the	supplier	is	mitigating	potential	risks.	
Metcash	is	continuing	to	pursue	those	suppliers	that	have	not	yet	
responded	to	the	SAQ.	

Children	and	Young	Workers

Entitlement	to	Work

Health,	Safety	and	Hygiene

2

Management	Systems

Worker	Grievances

Regular	Employment

Wages

Working	Hours

Total

1

1

17

1

1

2

2

1

1

27

2

2

2

3

5

8

1

1

1

5

2

16

25

43

Upskilling our staff and supporting our suppliers
Our	people	are	at	the	forefront	of	Metcash’s	efforts	to	reduce	the	risk	of	
modern	slavery	in	our	operations	and	supply	chain.	To	support	them	in	
implementing	our	Anti-Slavery	Policy	and	the	Metcash	Speak	Up	Policy,	
we	developed	a	due	diligence	framework	which	serves	to	help	identify,	
assess	and	prevent	the	risk	of	modern	slavery	when	sourcing	and	
onboarding	our	suppliers.	

We	also	developed	e-learning	training	modules	tailored	for	internal	and	
external	audiences	to	ensure	that	our	employees,	retailer	partners	and	
our	suppliers	understand	modern	slavery.	Our	aim	in	the	coming	year	is	
to	empower	these	audiences	to	be	able	to	identify	possible	cases	and	
know	what	action	they	can	take	to	mitigate	modern	slavery	risk.

Reporting 
Continuous	improvement	and	learning	are	integral	to	the	requirements	
under	the	Commonwealth	Modern	Slavery	Act	2018.	Our	reporting	
framework	and	an	evaluation	of	our	progress,	including	the	
effectiveness	of	our	actions,	will	be	included	in	our	second	Modern	
Slavery	Statement	that	is	due	for	submission	by	31	October	2021.

37

Our People & Our BoardFinancial ReportDirectors’ ReportOther Information	
	
	
	
	
	
	
	
	
	
	
Our People 

Jeff Adams
BA, Business Administration 
and Management

Group CEO, 
Metcash Group

Jeff	has	over	40	years	of	retail	
experience	across	domestic	and	
international	businesses	in	the	
United	States,	Europe,	Asia,	
Central	America	and	the	Middle	
East.	Most	recently,	Jeff	was	
CEO	of	Operations	for	Turkey	
at	Tesco	Kipa.

Our Board 

Alistair Bell
B.Ec (Sydney), CA, MAICD

Scott Marshall
B.Business

Group CFO, Metcash Group

CEO, Metcash Food

Scott	began	his	career	with	
Metcash	in	the	ALM	business	over	
28	years	ago	and	was	appointed	
CEO	of	ALM	in	December	2013.	In	
March	2018	Scott	was	appointed	
CEO,	Metcash	Food.	His	areas	of	
experience	cover	warehousing	
operations	and	management,	
sales,	retail	operations,	State	
general	management	and	
marketing	management.

Alistair	joined	Metcash	in	2020	as	
the	Group	CFO.	He	has	extensive	
capital-markets	experience	and	
executive	leadership	in	managing	
international	organisations	with	
portfolios	of	businesses.	Alistair	has	
held	various	CFO,	COO	and	strategy	
positions	in	a	range	of	industries	with	
ASX-listed,	private	equity	and	
multi-national	corporations.	Most	
recently,	he	was	the	Group	CFO	of	
GrainCorp	for	almost	10	years.	
Alistair	has	broad	experience	as	a	
Non-executive	Director,	including	
as	Chairman	of	Audit	and	
Risk	Committees.

Annette Welsh
CEO, Independent 
Hardware Group

Annette	joined	Metcash	in	2010	
and	held	the	roles	of	GM	of	
Operations	and	GM	Merchandise	
prior	to	being	appointed	CEO	of	
Independent	Hardware	Group	in	
2020.	Annette	has	global	
experience	across	retail	and	
wholesale	and	prior	to	joining	
Metcash	worked	for	Marks	&	
Spencer	and	IBM.

Robert Murray
MA Hons, Economics (Cantab)

Non-Executive Chairman

Chair	of	the	Nomination	Committee,	
Member	of	the	People	and	Culture	
Committee.

Jeff Adams
BA, Business Administration 
and Management

Group CEO, Executive Director

Peter Birtles
BSc Hons, FCA, MAICD

Tonianne Dwyer
BJuris Hons, LLB Hons, GAICD 

Non-Executive Director

Non-Executive Director 

Chair	of	the	Audit,	Risk	and	
Compliance	Committee,	Member	
of	the	Nomination	Committee.

Member	of	the	Audit,	Risk	and	
Compliance	Committee,	Member	
of	the	Nomination	Committee.	

38  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsOur People & Our Board

Chris Baddock
GradCertBus, GAICD

CEO, Australian 
Liquor Marketers

Chris	joined	Metcash	in	July	2019	
as	CEO	of	Australian	Liquor	
Marketers	(ALM).	Chris	has	over	30	
years	of	experience	in	FMCG	
including	Lion	and	Woolworths.	
Most	recently	Chris	was	Director	of	
Pinnacle	Drinks,	a	wholly	owned	
subsidiary	of	the	Woolworths	
Endeavour	Drinks	Group.

David Reeve
CIO, Metcash Group

David	joined	Metcash	as	Chief	
Information	Officer	in	July	2019.	
He	has	over	20	years	of	experience	
gained	across	a	wide	spectrum	of	
industries	including	Financial	
Services,	Education,	Defence	and	
Airlines.	Prior	to	joining	Metcash	
David	was	CIO	of	Macquarie	
University.	He	was	responsible	for	
the	delivery	of	technology	
capabilities	that	enhanced	the	
lives	of	students	and	staff	as	well	
as	the	clinicians	and	patients	
at	MQHealth.

Penny Coates
BA Hons, Chartered Fellow 
CIPD, GAICD

Chief People and Culture Officer, 
Metcash Group

Penny	joined	Metcash	in	2015	as	
Chief	People	and	Culture	Officer.	
Penny	has	extensive	international	
HR	and	line	management	
experience	gained	in	the	retail,	
financial	services	and	professional	
services	industries.	Prior	to	joining	
Metcash,	Penny	worked	for	TAL	as	
its	Chief	Customer	Service	and	
Operations	Officer.

Matt Havens
BA Hons, MBA

Chief Strategy and 
Transformation Officer, 
Metcash Group

Matt	joined	Metcash	in	April	2019	
bringing	over	25	years	of	
experience	in	strategy,	
transformation	and	growth	from	
his	work	in	the	United	States,	
Europe	and	Asia.	Prior	to	joining	
Metcash,	Matt	was	a	Partner	with	
BCG	Digital	Ventures	where	he	
specialised	in	customer-led	
business	transformation.

Christine Holman
MBA, PG Dip Mgt, GAICD

Murray Jordan
MPA, MACID

Helen Nash
BA Hons, GAICD

Non-Executive Director

Non-Executive Director

Non-Executive Director

Member	of	the	Audit,	Risk	and	
Compliance	Committee	and	the	
Nomination	Committee

Member	of	the	Audit,	Risk	and	
Compliance	Committee,	Member	
of	the	Nomination	Committee,	
Member	of	the	People	and	
Culture	Committee.

Chair	of	the	People	and	Culture	
Committee,	Member	of	the	
Nomination	Committee.

Julie Hutton
B Asian Studies (Viet), LLB, 
LLM, GAICD

Company Secretary

39

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Directors’ Report

For the year ended 30 April 2021  

Your Directors submit their report of Metcash Limited (the ‘Company’) and its controlled entities (together the ‘Group’ or ‘Metcash’) 
for the financial year ended 30 April 2021 (‘FY21’).  

OPERATING AND FINANCIAL REVIEW  

1. 

METCASH’S BUSINESS MODEL 

Metcash is Australia’s leading wholesaler and distributor, supplying and supporting over 5,000 independent retailers which form part 
of our  bannered  network and  several  other  unbannered  businesses  across the  food,  liquor  and  hardware  pillars.  Metcash’s retail 
customers operate some of Australia’s leading independent  brands  including:  IGA, Foodland, Mitre 10, Home Timber & Hardware, 
Total Tools, Cellarbrations, IGA Liquor and the Bottle-O.  

Metcash operates a low-cost distribution model that enables independent retailers to compete against the vertically integrated retail 
chains and other competitors. The Group’s core competencies  include: procurement, logistics, marketing, retail development  and 
retail  operational  support.  Metcash  operates  major  distribution  centres  in  all  the  mainland  states  of  Australia  which  are 
complemented by a number of smaller warehouses and a portfolio of corporate and joint venture stores.  

The Group employs over 7,000 people and indirectly supports employment in the independent retail network. 

2. 

STRATEGIC OBJECTIVES 

Metcash’s purpose is ‘Championing successful independents’. Metcash’s vision includes: 

supporting independent retailers to be the best store in town; 

 
  being passionate about independents;  
  being a favourite place to work; 
  being a business partner of choice for suppliers and independents;  
 
  creating a sustainable future. 

supporting thriving communities; and 

The strategic vision  is underpinned by a number of programs and initiatives across the  three pillars (Food,  Liquor  and Hardware) 
aimed at  supporting our independent retailers. These  were  outlined at the Investor  Day in  March 2021 and include store upgrade 
programs,  new  store  formats  and  brand  clarity,  expanding  private  label  brands,  core  ranging  and  pricing,  marketing  support, 
accelerating eCommerce and system enhancements as well as training and development programs for independent retailers. 

The Group commenced the MFuture program at the beginning of FY20. This five-year program spans all pillars and support functions 
and adopts a balanced approach to revenue growth and  cost savings. The program has a strong focus  on accelerating successful 
current initiatives, following the shopper into new growth areas, improving the Group’s infrastructure to enable simpler and cheaper 
processes and ensuring a sustainable cost base into the future. The program aims to deliver competitive and successful independent 
retail networks across all pillars and match store formats to customers shopping missions. 

3. 

KEY DEVELOPMENTS 

Acquisition of Total Tools Holdings Pty Ltd and JV Stores (‘Total Tools Group’) 

In September 2020, the Group acquired 70% of the shares of Total Tools for a total purchase consideration of $56.9 million. Total Tools 
is the franchisor to the largest tool retail network in Australia with 82 bannered stores nationwide as at 1 September 2020. In December 
2020, Total Tools acquired ownership interests of between 51% and 60% in twelve Total Tools independent retail stores (‘JV Stores’) 
for $42.5 million. Put and call option arrangements exist which enable Metcash to acquire 100% of these businesses during FY24/FY25. 
Further details are set out in note 13 of the financial report. 

COVID-19 pandemic 

The Group has achieved a significant increase in sales revenue across all pillars, stemming both from underlying growth initiatives 
and  also  from  the  shift in  consumer  behaviour  which  was  initially  triggered  by  COVID-19.  During  FY21,  Metcash  was  successful  in 
capitalising on these changes by retaining and growing our customer base. 

Nevertheless,  the  Group  continues  to  be  subject  to  COVID-19  related  volatility  and  uncertainty  in  its  trading  environment  and 
operations, as well as from the dynamic economic landscape. Metcash has retained a provision for COVID-19 related impairments of 
$10.7 million as detailed in note 3 of the financial report. 

40  Metcash Annual Report 2021

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For the year ended 30 April 2021  

Project Horizon implementation costs 

Metcash  has  embarked  on  a  three-year  Project  Horizon  stage  one  program  aimed  at  derisking  our  processes  by  replacing  aged 
technology whilst driving efficiencies and simplifying processes  through the  development of a single operating  system across  the 
Group. In FY21, the Group incurred $17.3 million of capital expenditure and $7.9 million of expenses on the program as detailed in 
note 3 of the financial report. 

MFuture program, including South Australia Distribution Centre (‘SADC’) 

The five-year MFuture program initiatives are focused on growth opportunities and maximising the effectiveness of the Group’s cost 
of doing business (‘CODB’). In December 2020, the Group successfully opened the new distribution centre in South Australia (‘SADC’) 
which will increase retailer competitiveness through a wider range and efficiencies. 

Capital management initiatives  

On 20 May 2020, Metcash announced the successful completion of its Share Purchase Plan (‘SPP’) which raised $13.5 million, net of 
transaction costs and that resulted in 5,963,215 new shares being issued at $2.28 per share. 

On 16 March 2021, Metcash announced an increase to the target dividend payout ratio from 60% to 70% of underlying profit after tax, 
effective FY21. 

Changes in key management personnel (KMP) 

Alistair Bell joined Metcash on 1 September 2020 and was appointed Group Chief Financial Officer (‘Group CFO’) from 7 December 
2020 following Brad Soller’s retirement from the role. 

Christine Holman joined the Metcash Board as a Non-executive Director on 14 September 2020. Ms Holman joined the Audit Risk & 
Compliance and Nomination Committees from her appointment date. 

Margaret Haseltine joined the Metcash Board as a Non-executive Director on 3 May 2021. Tonianne Dwyer will retire from the Board 
following the completion of the FY21 financial report. 

Dividend declaration  

The Board has determined to pay a fully franked final FY21 dividend of 9.5 cents per share, which together with the interim dividend 
of 8.0 cents per share, represent a full year dividend payout ratio of ~71% of underlying profit after tax. 

4. 

KEY FINANCIAL MEASURES 

Warehouse earnings 

Metcash’s operations are designed to allow significant volumes to be distributed through its warehouse infrastructure at a relatively 
fixed  cost  base.  The  ability  to  leverage  volumes  through  the  warehouse  is  a  key  driver  of  profitability  for  both  Metcash  and  the 
independent retail network.  

In addition to warehouse revenue, earnings are impacted by product category mix and the proportion of the Group’s products bought 
by the network. Warehouse revenue and related margins are driven by competitive pricing, promotional activities and the level of 
supplier support through volumetric and other rebates.  

Metcash has a number of key programs in place to drive sales and margins, including through pricing and promotion, product range, 
retail operational standards and consumer alignment. 

Cost of doing business 

The Group’s profitability depends on the efficiency and effectiveness of its operating model. This is achieved by optimising the Group’s 
cost of doing business (‘CODB’) which comprises the various costs of operating the distribution centres and the administrative support 
functions. During FY21, the efficiency of the supply chain was impacted by COVID-19 Safe work practices implemented to align with 
local health regulations. 

The MFuture program includes initiatives aimed at both revenue growth and ensuring the Group has a sustainable cost base. 

Funds employed and return on capital  

The  Group’s  funds  employed  is  primarily  influenced  by  the  seasonal  working  capital  cycle.  The  Group  has  longer  term  capital 
investments predominantly in relation to its supply chain capabilities, including warehouse automation technologies and software 
development. In a number of instances, the Group invests alongside the independent retail network,  mainly in  the form  of  equity 
participation or short-term loans.  

Metcash Group  Financial Report FY21 

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For the year ended 30 April 2021  

The  Board’s  intention  is to continue  to invest  in  the  business for  future  growth  while  maintaining  a  strong  financial  position  and 
otherwise to assess returning surplus capital to shareholders. 

Non-IFRS Information  

The  directors  report  contains  IFRS  and  non-IFRS  financial  information.  IFRS  financial  information  is  financial  information  that  is 
presented in accordance with all relevant accounting standards. Non-IFRS financial information is financial information that is not 
defined or specified under any relevant accounting standards and may not be directly comparable with other companies’ information. 
Non-IFRS measures are used by management to assess and monitor business performance at the Group and segment level and should 
be considered in addition to, and not as a substitute for, IFRS information. Non-IFRS information is not subject to audit or review. 

Impact of new IFRIC agenda decision on key financial measures 

In April 2021, IFRIC published an agenda decision in relation to the accounting treatment of configuration and customisation costs 
related to ‘Software as a Service’ (‘SaaS’) arrangements. The Group is currently assessing the impact the agenda decision will have on 
its current accounting policy and whether previously capitalised costs may need to be derecognised. Accordingly, the potential impact 
of the IFRIC agenda decision on the Group cannot be reliably estimated at the date of this report. The Group expects to complete the 
implementation of the above IFRIC agenda decision as part of its 31 October 2021 reporting. 

5. 

REVIEW OF FINANCIAL RESULTS 

Group overview 

Sales revenue 

Food 
Liquor 
Hardware 
Corporate 
Underlying earnings before interest and tax (‘EBIT’) 
Net finance costs 
Underlying profit before tax 
Tax expense on underlying profit 
Non-controlling interests 
Underlying profit after tax (‘UPAT’) (a) 
Significant items 
Tax benefit attributable to significant items 
Net profit/(loss) for the year attributable to members 

Underlying earnings per share (cents) (b) 
Reported earnings/(loss) per share (cents) 

FY21 
$m

FY20
$m

14,315.3

13,025.4

192.4
88.7
136.0
(15.7)
401.4
(42.6)
358.8
(103.7)
(2.4)
252.7
(17.0)
3.3
239.0

24.7
23.4

182.7 
72.8 
 84.2 
(4.8)
334.9
(52.0)
282.9
(82.5)
(1.6)
198.8
(268.5)
12.9
(56.8)

21.8
(6.2)

(a)  UPAT is defined as reported profit after tax attributable to equity holders of the parent, excluding significant items identified in note 3(vii) of the financial 

report.  

(b) Underlying earnings per share (EPS) is calculated by dividing UPAT by the weighted average shares outstanding during the year.  

Group reported revenue, which excludes charge-through sales, increased 9.9% to $14.3 billion (FY20: $13.0 billion).  Including charge-
through sales, Group revenue increased 10.1% to a record $16.4 billion, with significant growth in sales volumes across all Pillars. 

Group underlying EBIT increased 19.9% to $401.4 million with strong volume growth and improved leverage in all Pillars.  

In Food, increased earnings were underpinned by higher sales volumes and an improvement in the contribution from joint venture 
stores. This improvement was despite FY21 not including sales to Drakes in South Australia1, and substantially less sales to 7-Eleven2 
following the ending of their previous supply agreement in mid-August 2020. 

In Liquor, significant earnings growth was underpinned by strong demand in the retail network, partly offset by lower sales to ‘on-
premise’ customers due to the impact of COVID-19 trading restrictions.  

In Hardware, exceptional earnings growth was driven by a significant increase in do-it-yourself (DIY) sales, a return to growth in Trade 
sales and the contribution from acquisitions3. 

42  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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For the year ended 30 April 2021  

Group underlying profit after tax increased 27.1% to $252.7 million4 and statutory profit after tax was $239.0 million (FY20: a loss of 
$56.8 million5). Underlying earnings per share increased 13.3% to 24.7 cents reflecting an increase in profit after tax and the impact of 
the Company’s equity raising in FY20. 

Group operating cashflow was a record $475.5 million (FY20: $117.5 million), which reflects the higher earnings, a reduction in working 
capital and a cash realisation ratio of 114.2%6 (FY20: 33.0%). The Group ended the financial year with net cash of $124.6 million (FY20: 
$86.7 million).  

Segment results  

Food 
Liquor 
Hardware 
Corporate 
Metcash Group 

Food 

Segment revenue
FY20
$m

FY21 
$m 

Segment underlying EBIT
FY20
$m

FY21
$m

8,316.3 
4,374.3 
1,624.7 
- 
14,315.3 

8,121.6
3,670.3
1,233.5
-
13,025.4

192.4
88.7
136.0
(15.7)
401.4

 182.7 
 72.8 
 84.2 
(4.8)
334.9

Total Food sales (including charge-through) increased 3.1% to $9.4 billion (FY20: $9.1 billion) or 11.0% excluding the impact of Drakes1 
and 7-Eleven2. 

In Supermarkets, total sales (including charge-through) increased 10.0% to $8.3 billion (FY20: $7.5 billion) and 11.6% excluding the 
impact of Drakes1. This included a 16.7% increase for the ten months to February 2021, and an 8.0% decrease in March/April 2021 sales 
(ex-Drakes impact), compared with the same period in FY20 which included peak demand from the impact of COVID-19 related trading 
restrictions. Compared with the same period in FY19, Supermarkets sales increased 15.6% in March/April 2021 (ex-Drakes impact). 

Strong  sales  growth  was  delivered  in  all  states,  particularly  Victoria  where  demand  was  impacted  by  extended  COVID-19  related 
lockdowns. 

The  IGA  retail  network  continued  to  benefit  from  a  shift  in  consumer  behaviour,  including  an  increased  preference  for  local 
neighbourhood shopping, migration  from cities to regional areas, more  flexible  working and cooking at  home, and the success of 
MFuture initiatives to retain new and returning customers gained through COVID-19. 

The IGA retail network performed strongly with ‘like for like’ (LfL)7 sales increasing 10.5% compared with the prior comparative year, 
and 18.8% compared with FY19.    

Food EBIT increased $9.7 million (+5.3%) to $192.4 million (FY20: $182.7 million) reflecting strong growth in sales volumes and an 
increase in the contribution from joint venture stores. The improvement in EBIT was ~$20 million after adjusting for the impact of 
Drakes in South Australia and 7-Eleven, a decline in the contribution from resolution of onerous lease obligations and the increased 
contribution from joint venture stores.   

The EBIT margin8 for Food was in line with the prior corresponding year at 2.0%, despite 2H21 including an increased weighting of 
lower-margin charge-through and tobacco sales in the sales mix. 

Liquor 

Total Liquor sales (including charge-through) increased 19.2% to $4.4 billion (FY20: $3.7 billion) reflecting continued strong demand 
in the retail network, partly offset by the adverse impact of COVID-19 trading restrictions on ‘on-premise’ customers.  

Wholesale sales to the IBA retail banner group increased 22.6% with strong growth in Cellarbrations, the Bottle-O, IGA Liquor, Duncans, 
Thirsty Camel, Liquor@, Big Bargain and Porters. The strong sales growth was buoyed by an increase in customer preference for local 
neighbourhood shopping, home consumption substituting ‘on-premise’ consumption and less overseas travel and duty-free sales.  
Retail LfL sales9 in the IBA retail banner group increased 19.7% (FY20: +3.2%), with strong growth continuing in 2H21 despite a recovery 
in ‘on-premise’ sales.  

Liquor EBIT increased $15.9 million (+21.8%) to $88.7 million reflecting the increase in sales volumes and the effective management 
of costs. The EBIT margin for Liquor was in line with the prior corresponding year at 2.0% despite an increase in the weighting of lower-
margin categories in the sales mix. 

Metcash Group  Financial Report FY21 

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For the year ended 30 April 2021  

Hardware 

Hardware sales (including charge-through) increased 24.7% to $2.6 billion (FY20: $2.1 billion) with significant growth in DIY sales and 
a return to growth in Trade.   

Total  IHG  sales  (excluding  Total  Tools)  increased  17.9%  (FY20:  -1.3%).  This  includes  a  19.4%  increase  for  the  ten  months  ended 
February 2021 and a 12.3% increase in March/April 2021 sales. Compared with FY19, March/April sales increased 25.4%. 

Retail LfL sales10 in the IHG banner group increased 11.4% (FY20: -0.7%), with DIY sales up 25.1% and Trade sales 4.9% higher. The 
significant growth in DIY sales was underpinned by a shift in consumer behaviour to more home improvement projects, gardening and 
maintenance activity, and the success of MFuture initiatives to further improve the competitiveness of the IHG retail network.  Trade 
sales strengthened in 2H21 supported by Government stimulus to drive increased renovations activity.  

The growth in higher margin DIY sales has resulted in a change in the sales mix to ~40% DIY and ~60% Trade (FY20: ~37% DIY, ~63% 
Trade). 

Online sales increased 122%, with Hardware’s advanced digital capability helping optimise strong online demand. 

The Home Timber & Hardware teamwork score continued to increase finishing the year at ~72% (FY20: ~68%). 

Hardware EBIT increased $51.8 million (+61.5%) to $136.0 million, reflecting a significant increase in sales volumes, an increase in the 
contribution from company-owned / joint venture stores, and the earnings from acquisitions3 which included $24.0 million from the 
Total Tools Group. 

The EBIT margin for Hardware increased 130 basis points to 5.3% which includes the positive impact of Total Tools and the retail 
margin from joint venture and company-owned stores. 

Finance costs and tax 

Net finance costs decreased during the year reflecting lower debt utilisation driven by strong operating cash generation and lower 
interest rates. Tax expense of $103.7 million on underlying profit represents an effective tax rate of 28.9% (FY20: 29.2%).  

Significant items 

Significant  items included  Project Horizon  implementation  costs  of  $7.9  million  and  costs  related  to  the  MFuture  program  of  $3.5 
million. Significant items also included costs incurred in relation to the acquisition of Total Tools and finance costs from discounting 
the  Total  Tools  put  option  liabilities  totalling  $6.1  million  and  a  reversal  of  the  previously  recognised  COVID-19  allowance  for 
impairment loss of $0.5 million. 

The FY20 significant items included an impairment expense of $242.4 million recorded against the carrying value of goodwill and other 
assets in the Food segment following the loss of the 7-Eleven contract. Significant items also included an allowance for impairment 
losses on receivables from customers and prepaid costs impacted by COVID-19 restrictions of $15.6 million and costs related to the 
SADC and the MFuture program of $10.5 million.  

Refer note 3 of the financial report for further information. 

44  Metcash Annual Report 2021

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For the year ended 30 April 2021  

Cash flows 

Operating cash flows 
Investing cash flows, net 
Proceeds from equity raising, net of share issue costs 
Dividends paid 
Payments for lease liabilities, net and other financing activities  
Increase in net cash 

FY21
$m

475.5
 (216.0)
13.5
(148.3)
(86.8)
37.9

FY20
$m

117.5
(81.6)
294.3
(118.2)
(89.8)
122.2

Group operating cash flows were significantly higher than in the prior corresponding period at $475.5 million (FY20: $117.5 million), 
underpinned by strong sales and working capital management. 

The cash realisation ratio for the year was 114.2%, reflecting strong operating cash flows and a reduction in working capital.  

The Group had net investing outflows of $216.0 million, including capital expenditure of $85.6 million and acquisitions of businesses 
of $143.1 million. The acquisitions were predominantly in the Hardware pillar and included a majority stake in Total Tools. 

The Group paid $148.3 million (FY20: $118.2 million) in dividends during the current financial year. Total dividends paid in FY21 was 
14.5 cents per share (FY20: 13.0 cents per share). 

Financial position 

Trade receivables 
Inventories 
Trade payables and provisions 
Net working capital 
Intangible assets 
Property, plant and equipment 
Equity-accounted investments 
Customer loans and assets held for sale 
Total funds employed 
Lease balances (net) 
Put option liabilities 
Tax and derivatives 
Net cash 
Net assets/equity 

FY21
$m

1,607.8
1,008.0
(2,234.4)
381.4
729.1
231.8
82.5
41.3
1,466.1
(179.9)
(212.5)
92.8
124.6
1,291.1

FY20
$m

1,559.0
1,032.2
(2,181.9)
409.3
581.8
214.0
77.6
56.3
1,339.0
(166.1)
(6.1)
118.1
86.7
1,371.6

Net working capital decreased by $27.9 million to $381.4 million, notwithstanding growth from acquisitions, reflecting working capital 
management. 

Capital expenditure of $85.6 million during the year included $17.3 million incurred in relation to Project Horizon.  

Put option liabilities of $212.5 million have been recognised, predominantly in relation to the Total Tools Group (refer note 13 of the 
financial report). 

The Group was in a net cash position at 30 April 2021 of $124.6 million (FY20: Net cash of $86.7m). Metcash had $894.3 million in unused 
debt facilities and $124.6 million of cash and cash equivalents available at the reporting date for immediate use. 

COVID-19 uncertainty 

The Group has incorporated judgements, estimates and assumptions specific to the impact of the COVID-19 pandemic in determining 
the amounts recognised in the financial statements based on conditions existing at reporting date, recognising uncertainty still exists 
in relation to the duration of the COVID-19 pandemic-related restrictions, the anticipated government stimulus and regulatory actions.  

Metcash Group  Financial Report FY21 

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Commitments, contingencies and other financial exposures 

Put  options,  including  in  relation  to  Ritchies  Stores  Pty  Ltd,  are  detailed  along  with  other  contingent  liabilities  in  note  16  of  the 
financial statements. 

Metcash has a relatively low exposure to interest rate risk and minimal foreign exchange exposures. Variable interest rate exposures 
on core debt are hedged within a range, in accordance with treasury policy. At year end, the Group did not have any interest-bearing 
debt. Further details are set out in note 16 of the financial statements. 

Strategic risks 

Strategic risks 

Strategic risks 

Strategic risks 

Strategic risks 

Strategic risks 

6. 

OUTLOOK 

The Group has continued to benefit from the shift in consumer behaviour with strong sales in the first eight weeks of FY22. 

In Food, sales in the first eight weeks of FY22 increased 13.7% compared with the same period in FY20, and decreased 1.4% compared 
with the same period in FY21 (ex-Drakes1 and 7-Eleven2 impact). This reflects the success of MFuture in improving the competitiveness 
of our IGA retail network and retaining new and returning customers gained through COVID-19. Including the impact of Drakes1 and 7-
Eleven2, total Food sales increased 1.1% compared with the same period in FY20, and decreased 8.2% compared with the same period 
in FY21. 

Supermarkets sales for the first eight weeks of FY22 increased 10.1% (+14.2% ex-Drakes1 impact) compared with the same period in 
FY20, and were 2.4% lower than the same period in FY21.  

The Food pillar is focused on the successful execution of the next phase of MFuture aimed at further improving the competitiveness of 
our IGA retail network to support the continued retention and growth of its shopper base. 

As previously announced, Food earnings in FY22 will include an estimated net adverse impact of ~$10.0 million from the loss of stock 
profits11 due to there being no tobacco excise increase in September 2021. This is expected to be largely reflected in 1H22.  

In Liquor, very strong sales have continued in the first eight weeks of FY22, increasing 26.0% compared with the same period in FY20, 
and 17.3% compared with the same period in FY21. The significant uplift reflects continued strong demand across retail stores and an 
improvement in sales to ‘on-premise’ customers. Sales to the IBA retail banner group in the first eight weeks of FY22 increased 23.1% 
compared with the same period in FY20, and 2.8% compared with the same period in FY21.  

The Liquor pillar is focused on progressing its MFuture growth initiatives in private and exclusive label, digital transformation, supply 
chain flexibility and efficiency, and driving brand awareness and appeal.  

In Hardware, sales for the first eight weeks of FY22 increased 29.1% compared with the same period in FY20, and 15.5% compared 
with the same period in FY21. Total IHG sales12 for the first eight weeks of FY22 are up 15.1% compared with the same period in FY20, 
and 3.1% compared with the same period in FY21. There continues to be a solid pipeline of residential construction activity despite 
the Government stimulus program aimed at boosting renovation activity ceasing in March this year. Strong demand is continuing to 
place some pressure on stock availability, particularly timber.  

The Hardware pillar is continuing to progress MFuture growth initiatives aimed at growing Trade and DIY while also continuing to focus 
on being a low-cost leading hardware and professional tools wholesaler with retail experience.  

The Hardware pillar earnings in FY22 will include a full year of trading in Total Tools Group. 

While the Group has managed well through the significant challenges associated with COVID-19 in FY20 and FY21, there continues to 
be some uncertainty over the potential impact of any future COVID-19 related trading restrictions or changes in consumer behaviour.  

FY22 will include a 53rd trading week. 

Directors’ Report 

Directors’ Report 

Directors’ Report 

Directors’ Report 

Directors’ Report 

Directors’ Report 

For the year ended 30 April 2021  

For the year ended 30 April 2021  

For the year ended 30 April 2021  

For the year ended 30 April 2021  

For the year ended 30 April 2021  

For the year ended 30 April 2021  

7. 

7. 

7. 

7. 

7. 

7. 

MATERIAL BUSINESS RISKS 

MATERIAL BUSINESS RISKS 

MATERIAL BUSINESS RISKS 

MATERIAL BUSINESS RISKS 

MATERIAL BUSINESS RISKS 

MATERIAL BUSINESS RISKS 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

technological development and disruption, healthy living trends  and increasing choices in both online and in-store retail options.  

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 

plans against market changes and, where necessary, modifies its approach.  

plans against market changes and, where necessary, modifies its approach.  

plans against market changes and, where necessary, modifies its approach.  

plans against market changes and, where necessary, modifies its approach.  

plans against market changes and, where necessary, modifies its approach.  

plans against market changes and, where necessary, modifies its approach.  

COVID-19 risks 

COVID-19 risks 

COVID-19 risks 

COVID-19 risks 

COVID-19 risks 

COVID-19 risks 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 

the Group’s operations. 

the Group’s operations. 

the Group’s operations. 

the Group’s operations. 

the Group’s operations. 

the Group’s operations. 

Competition risks 

Competition risks 

Competition risks 

Competition risks 

Competition risks 

Competition risks 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  

Key brands risk 

Key brands risk 

Key brands risk 

Key brands risk 

Key brands risk 

Key brands risk 

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  

Operational and compliance risks 

Operational and compliance risks 

Operational and compliance risks 

Operational and compliance risks 

Operational and compliance risks 

Operational and compliance risks 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 

projects are delivered and risks are addressed in a timely manner. 

projects are delivered and risks are addressed in a timely manner. 

projects are delivered and risks are addressed in a timely manner. 

projects are delivered and risks are addressed in a timely manner. 

projects are delivered and risks are addressed in a timely manner. 

projects are delivered and risks are addressed in a timely manner. 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

46  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

7 

Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

8 

8 

8 

8 

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8 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  

MATERIAL BUSINESS RISKS 
MATERIAL BUSINESS RISKS 
MATERIAL BUSINESS RISKS 
MATERIAL BUSINESS RISKS 
MATERIAL BUSINESS RISKS 
MATERIAL BUSINESS RISKS 

Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report
7. 
7. 
7. 
7. 
7. 
7. 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
The following section outlines the material business risks that may impact on the Group achieving its strategic objectives and business 
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
operations, including the mitigating factors put in place to address those risks. The material risks are not set out in any particular 
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
order and exclude general risks that could have a material effect on most businesses in Australia under normal operating conditions.  
Strategic risks 
Strategic risks 
Strategic risks 
Strategic risks 
Strategic risks 
Strategic risks 
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
Consumer  behaviour  and preferences  continue  to  change  and are  influenced  by  factors  such as  economic  conditions,  digital  and 
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
technological development and disruption, healthy living trends  and increasing choices in both online and in-store  retail options.  
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
These changes may impact Metcash’s sales mix and earnings. Metcash’s strategy puts customers and consumers first, with ongoing 
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
focus on our shopper-led range, e-commerce and loyalty, store quality and overall perception of value at checkout.   
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
Metcash is planning to accelerate its investment in digital, expanding our capability and improving our delivery of digital solutions to 
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
our retailers and shoppers. This will be achieved through investment in the ‘Metcash Digital Accelerator’, which is built on three key 
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
principles: driving digital sales, investing in digital capability over time, and using funding more efficiently.         
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
In executing its strategy, there is a risk that Metcash may experience project execution issues or may not realise the full benefits of 
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
projects that underpin its strategic plan. There is also a risk that projects may experience scope, time or cost variability or overruns.   
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
plans against market changes and, where necessary, modifies its approach.  
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
plans against market changes and, where necessary, modifies its approach.  
Metcash’s business operations and strategic priorities are subject to ongoing review and development. Management regularly reviews 
plans against market changes and, where necessary, modifies its approach.  
plans against market changes and, where necessary, modifies its approach.  
plans against market changes and, where necessary, modifies its approach.  
plans against market changes and, where necessary, modifies its approach.  
COVID-19 risks 
COVID-19 risks 
COVID-19 risks 
COVID-19 risks 
COVID-19 risks 
COVID-19 risks 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
At the start of the COVID-19 pandemic there was a high degree of uncertainty as to the potential impact it may have on the broader 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
economy and on Metcash’s operations. As the pandemic progressed it was evident that Metcash’s Food business provides a critical 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
service to local communities across Australia, ensuring the continued supply of food and grocery products for people staying closer 
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
to  their  homes. All of  Metcash’s  pillars  have  performed  strongly  during  the  pandemic,  with  some  minor  operational  complexities 
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
caused by supply chain disruption, quarantines, lockdowns, travel restrictions, and actions of health authorities.     
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
The Group’s operations may be directly and indirectly impacted by any prolonged or ongoing period of COVID-19 and the resulting 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
economic uncertainty that may arise. In particular, continued restrictions such as social distancing, quarantines, travel restrictions, 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
work  stoppages,  health  authority  actions,  lockdowns  and  other  related  measures  may  impact  our  operational  and  financial 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
the Group’s operations. 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
the Group’s operations. 
performance. Further, the discontinuation of COVID-19 government assistance measures supporting the economy may also impact 
the Group’s operations. 
the Group’s operations. 
the Group’s operations. 
the Group’s operations. 
Competition risks 
Competition risks 
Competition risks 
Competition risks 
Competition risks 
Competition risks 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
Any increase in competitive activity from new or existing competitors (including in the form of a new market entrant with a wholesaler 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
model, where suppliers sell directly to the Group’s customers, where customers form their own buying groups to collectively negotiate 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
and purchase directly from suppliers or where indirect competitors change their business models to compete directly with the Group) 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
may have a detrimental effect on the Group’s operations, particularly if Metcash fails to respond effectively to that competitive activity 
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
or its response is delayed (for example, as a result of the time required to engage with the Group’s independent retail network in order 
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
to implement an initiative). Increased competition may also adversely impact Metcash’s long-term performance and profitability.  
Key brands risk 
Key brands risk 
Key brands risk 
Key brands risk 
Key brands risk 
Key brands risk 
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
Metcash’s success in generating profits and increasing its market share is based on the success of the key brands it owns or licences.  
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
Reliance  on  key  brands  makes  Metcash  vulnerable  to  brand  damage  from  negative  publicity,  product  tampering  or  recalls, 
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
unauthorised use of its brands or ineffective brand management by Metcash or its licensees, increasing the risk of asset write downs.  
Operational and compliance risks 
Operational and compliance risks 
Operational and compliance risks 
Operational and compliance risks 
Operational and compliance risks 
Operational and compliance risks 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
As Australia’s leading wholesaler, Metcash is reliant upon the success of its suppliers and retailers. Metcash continues to invest in 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
programs to improve the health of the independent retail network and improving Metcash’s infrastructure to make it simpler to do 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
business. These programs aim to strengthen Metcash as the business partner of choice for both its suppliers and retailers. As with any 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
significant change, there is a risk that these transformation programs fail to deliver the expected benefits. Metcash has strengthened 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
projects are delivered and risks are addressed in a timely manner. 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
projects are delivered and risks are addressed in a timely manner. 
its  governance  frameworks  to  manage  these  change  programs  through  the  establishment  of  dedicated  project  teams  to  ensure 
projects are delivered and risks are addressed in a timely manner. 
projects are delivered and risks are addressed in a timely manner. 
projects are delivered and risks are addressed in a timely manner. 
projects are delivered and risks are addressed in a timely manner. 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
Metcash’s  operations  require  compliance  with  various  regulatory  requirements  including  work  health  &  safety,  food  safety, 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
environmental  regulations,  workplace  industrial  relations,  public  liability,  privacy  &  security,  financial  and  legal.  Any  regulatory 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
breach could have a material negative impact on the wellbeing, reputation or financial results of Metcash or its stakeholders. The 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
Group’s internal processes are regularly assessed and tested as part of risk and assurance programs addressing areas including; safety, 
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  
security,  sustainability,  chain  of  responsibility,  quality  and  food  safety.  Metcash  maintains  a  strong  ‘safety-first’  culture  and  has 
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  
established standards and ‘Chain of Responsibility’ policies to identify and manage risk.  

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

47

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8 
8 
8 
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Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report 

For the year ended 30 April 2021  

Social responsibility, environment and climate change risks 

Metcash is committed to ‘Championing successful independents’ and a key element of this is underpinned by ensuring its operations 

are conducted in a socially responsible manner.  

Metcash  has  a moderate  exposure  to  environmental  risks.  Metcash’s  operations  could  be  impacted  by  natural disasters, extreme 

weather events or other catastrophic events which could materially disrupt its operations and supply chain. There is also a risk that, 

with time, the frequency and intensity of natural disasters and extreme weather events may increase if anthropogenic climate change 

accelerates or worsens.  

As  Australia’s  leading  wholesaler,  Metcash  is  conscious  of  the  impact  its  operations  may  have  on  the  environment.  Although  our 

operational footprint is broad with a presence in all states and territories, Metcash is not considered to be a large emitter of carbon 

emissions, with total CO2 equivalent (Scope 1 and Scope 2 emissions) being not much above the 50Kt threshold for reporting under 

the National Greenhouse and Energy Reporting Scheme. Metcash seeks to manage its environmental impact through programs and 

initiatives to manage its energy consumption and waste. 

During FY20, Metcash conducted a climate change risk assessment, which considered the physical and transitional risks of climate 

change on the Group’s operations. The main drivers of physical climate change risk for Metcash are the potential increase in frequency 

and severity of acute climate change events, such as bushfires, drought, extreme storms and cyclones. The assessment concluded 

that the highest inherent rated risk is likely to be an increase in insurance premiums year on year. Other lower rated inherent rated 

risks  include:  damage  to  facilities  and  equipment,  a  temporary  increase  in  costs  to  service  our  retailers  during  these  events,  a 

temporary disruption to our supply chain and distribution network, reduced availability and quality of fresh products, a decrease in 

the availability of timber products due to the impact of bushfires. Regarding transitional risks, the assessment found there are medium 

level  transition  risks,  including  potential  reputational  damage  should  Metcash  not  meet  stakeholder  expectations  on  climate 

management, and additional compliance costs should government introduce new greenhouse gas emission regulations or laws. For 

further information on how we manage environmental risks please refer to the Sustainability Report within our Annual Report.  

Metcash has a low to moderate exposure to social risks. Our business and our  people are  driven by our purpose of ‘Championing 

successful independents’, and Metcash is proud to support independent retailers who are at the heart of local communities across 

Australia. At the core of our Purpose and Vision are our Values – we believe that independence is worth fighting for; in treating our 

people, retailers and suppliers the way we like to be treated; and in giving back to the communities where we live and work.  

We contribute to our local communities through the IGA Community Chest Program, disaster relief, and through our partnership with 

Foodbank.  Metcash  meets  the  threshold  for  reporting  under  the  Modern  Slavery  Act  2018  (Cth)  with  our  most  recent  statement 

available  at  modernslaveryregister.gov.au  and  our  Anti-Slavery  Policy  is  available  on  our  website.  Metcash  is  taking  steps  to 

continually improve its exposure to modern slavery risks in its supply chain. Further, under pending reforms to the Security of Critical 

Infrastructure Act 2018 (Cth), Metcash has been advised that it will be deemed a ‘critical food and grocery asset’, which will require it 

to implement certain measures to meet compliance with the Act. For further information on how we manage social risks please refer 

to the Sustainability Report within our Annual Report.  

Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report 
Directors’ Report

For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  
For the year ended 30 April 2021  

Inefficiency  or  failure  within  Metcash’s  supply  chain  or  in  key  support  systems  could  impact  the  Group’s  ability  to  deliver  on  its 
Inefficiency  or  failure  within  Metcash’s  supply  chain  or  in  key  support  systems  could  impact  the  Group’s  ability  to  deliver  on  its 
Inefficiency  or  failure  within  Metcash’s  supply  chain  or  in  key  support  systems  could  impact  the  Group’s  ability  to  deliver  on  its 
Inefficiency  or  failure  within  Metcash’s  supply  chain  or  in  key  support  systems  could  impact  the  Group’s  ability  to  deliver  on  its 
objectives. Metcash’s strategic planning process and ongoing monitoring of operations ensure its supply chain and support systems 
Inefficiency  or  failure  within  Metcash’s  supply  chain  or  in  key  support  systems  could  impact  the  Group’s  ability  to  deliver  on  its 
objectives. Metcash’s strategic planning process and ongoing monitoring of operations ensure its supply chain and support systems 
objectives. Metcash’s strategic planning process and ongoing monitoring of operations ensure its supply chain and support systems 
objectives. Metcash’s strategic planning process and ongoing monitoring of operations ensure its supply chain and support systems 
are able to scale appropriately to respond to its business needs. 
objectives. Metcash’s strategic planning process and ongoing monitoring of operations ensure its supply chain and support systems 
are able to scale appropriately to respond to its business needs. 
are able to scale appropriately to respond to its business needs. 
are able to scale appropriately to respond to its business needs. 
are able to scale appropriately to respond to its business needs. 
Property and facilities risk  
Property and facilities risk  
Property and facilities risk  
Property and facilities risk  
Property and facilities risk  
Metcash leases facilities for the wholesale distribution of grocery, fresh produce, liquor, hardware and other fast-moving consumer 
Metcash leases facilities for the wholesale distribution of grocery, fresh produce, liquor, hardware and other fast-moving consumer 
Metcash leases facilities for the wholesale distribution of grocery, fresh produce, liquor, hardware and other fast-moving consumer 
Metcash leases facilities for the wholesale distribution of grocery, fresh produce, liquor, hardware and other fast-moving consumer 
goods. Damage to or destruction of these facilities could result in the loss or reduction of distribution capability and hence adversely 
Metcash leases facilities for the wholesale distribution of grocery, fresh produce, liquor, hardware and other fast-moving consumer 
goods. Damage to or destruction of these facilities could result in the loss or reduction of distribution capability and hence adversely 
goods. Damage to or destruction of these facilities could result in the loss or reduction of distribution capability and hence adversely 
goods. Damage to or destruction of these facilities could result in the loss or reduction of distribution capability and hence adversely 
impact Metcash’s financial results. While Metcash has in place insurances that it considers are sufficient for a business of its type and 
goods. Damage to or destruction of these facilities could result in the loss or reduction of distribution capability and hence adversely 
impact Metcash’s financial results. While Metcash has in place insurances that it considers are sufficient for a business of its type and 
impact Metcash’s financial results. While Metcash has in place insurances that it considers are sufficient for a business of its type and 
impact Metcash’s financial results. While Metcash has in place insurances that it considers are sufficient for a business of its type and 
size, Metcash will be required to pay for the loss on any event up to the deductible and self-insurance retention.  
impact Metcash’s financial results. While Metcash has in place insurances that it considers are sufficient for a business of its type and 
size, Metcash will be required to pay for the loss on any event up to the deductible and self-insurance retention.  
size, Metcash will be required to pay for the loss on any event up to the deductible and self-insurance retention.  
size, Metcash will be required to pay for the loss on any event up to the deductible and self-insurance retention.  
size, Metcash will be required to pay for the loss on any event up to the deductible and self-insurance retention.  
Financial risks 
Financial risks 
Financial risks 
Financial risks 
Financial risks 
Metcash’s  ability  to  reduce  its  cost  of  doing  business  is  critical  to  support  independent  retailers  in  remaining  competitive  in  the 
Metcash’s  ability  to  reduce  its  cost  of  doing  business  is  critical  to  support  independent  retailers  in  remaining  competitive  in  the 
Metcash’s  ability  to  reduce  its  cost  of  doing  business  is  critical  to  support  independent  retailers  in  remaining  competitive  in  the 
Metcash’s  ability  to  reduce  its  cost  of  doing  business  is  critical  to  support  independent  retailers  in  remaining  competitive  in  the 
continued challenging environment. Competitive trading conditions and broader adverse economic conditions can increase the credit 
Metcash’s  ability  to  reduce  its  cost  of  doing  business  is  critical  to  support  independent  retailers  in  remaining  competitive  in  the 
continued challenging environment. Competitive trading conditions and broader adverse economic conditions can increase the credit 
continued challenging environment. Competitive trading conditions and broader adverse economic conditions can increase the credit 
continued challenging environment. Competitive trading conditions and broader adverse economic conditions can increase the credit 
risk  associated  with  the  Group’s  activities.  Metcash’s  strategy  is  to  support  successful  independents  through  appropriate  credit 
continued challenging environment. Competitive trading conditions and broader adverse economic conditions can increase the credit 
risk  associated  with  the  Group’s  activities.  Metcash’s  strategy  is  to  support  successful  independents  through  appropriate  credit 
risk  associated  with  the  Group’s  activities.  Metcash’s  strategy  is  to  support  successful  independents  through  appropriate  credit 
risk  associated  with  the  Group’s  activities.  Metcash’s  strategy  is  to  support  successful  independents  through  appropriate  credit 
management processes. 
risk  associated  with  the  Group’s  activities.  Metcash’s  strategy  is  to  support  successful  independents  through  appropriate  credit 
management processes. 
management processes. 
management processes. 
management processes. 
Funding  and  liquidity  risk continue  to be  relevant  to  the  Group  due  to the need  to  adequately  fund  business  operations,  growth 
Funding  and  liquidity  risk continue  to be  relevant  to  the  Group  due  to the need  to  adequately  fund  business  operations,  growth 
Funding  and  liquidity  risk continue  to be  relevant  to  the  Group  due  to the need  to  adequately  fund  business  operations,  growth 
Funding  and  liquidity  risk continue  to be  relevant  to  the  Group  due  to the need  to  adequately  fund  business  operations,  growth 
initiatives and absorb potential loss events that may arise. Inability to adequately fund the Group’s business operations and growth 
Funding  and  liquidity  risk continue  to be  relevant  to  the  Group  due  to the need  to  adequately  fund  business  operations,  growth 
initiatives and absorb potential loss events that may arise. Inability to adequately fund the Group’s business operations and growth 
initiatives and absorb potential loss events that may arise. Inability to adequately fund the Group’s business operations and growth 
initiatives and absorb potential loss events that may arise. Inability to adequately fund the Group’s business operations and growth 
plans may lead to difficulty in executing the Group’s strategy. Metcash maintains a prudent approach towards capital management, 
initiatives and absorb potential loss events that may arise. Inability to adequately fund the Group’s business operations and growth 
plans may lead to difficulty in executing the Group’s strategy. Metcash maintains a prudent approach towards capital management, 
plans may lead to difficulty in executing the Group’s strategy. Metcash maintains a prudent approach towards capital management, 
plans may lead to difficulty in executing the Group’s strategy. Metcash maintains a prudent approach towards capital management, 
which includes optimising working capital, targeted capital expenditure, capital and asset recycling and careful consideration of its 
plans may lead to difficulty in executing the Group’s strategy. Metcash maintains a prudent approach towards capital management, 
which includes optimising working capital, targeted capital expenditure, capital and asset recycling and careful consideration of its 
which includes optimising working capital, targeted capital expenditure, capital and asset recycling and careful consideration of its 
which includes optimising working capital, targeted capital expenditure, capital and asset recycling and careful consideration of its 
dividend policy.  
which includes optimising working capital, targeted capital expenditure, capital and asset recycling and careful consideration of its 
dividend policy.  
dividend policy.  
dividend policy.  
dividend policy.  
In addition, banking facilities are maintained with sufficient tenure, diversity and headroom to fund business operations.  However, 
In addition, banking facilities are maintained with sufficient tenure, diversity and headroom to fund business operations.  However, 
In addition, banking facilities are maintained with sufficient tenure, diversity and headroom to fund business operations.  However, 
In addition, banking facilities are maintained with sufficient tenure, diversity and headroom to fund business operations.  However, 
these is a risk that the Group may be unable to refinance or renew its banking facilities following expiry, or will only be able to refinance 
In addition, banking facilities are maintained with sufficient tenure, diversity and headroom to fund business operations.  However, 
these is a risk that the Group may be unable to refinance or renew its banking facilities following expiry, or will only be able to refinance 
these is a risk that the Group may be unable to refinance or renew its banking facilities following expiry, or will only be able to refinance 
these is a risk that the Group may be unable to refinance or renew its banking facilities following expiry, or will only be able to refinance 
or renew those facilities on terms that are less favourable to the Group than existing terms.  Any inability to refinance banking facilities 
these is a risk that the Group may be unable to refinance or renew its banking facilities following expiry, or will only be able to refinance 
or renew those facilities on terms that are less favourable to the Group than existing terms.  Any inability to refinance banking facilities 
or renew those facilities on terms that are less favourable to the Group than existing terms.  Any inability to refinance banking facilities 
or renew those facilities on terms that are less favourable to the Group than existing terms.  Any inability to refinance banking facilities 
or obtain capital or financing generally, on favourable terms or at all, may have a material adverse effect on the Group’s financial 
or renew those facilities on terms that are less favourable to the Group than existing terms.  Any inability to refinance banking facilities 
or obtain capital or financing generally, on favourable terms or at all, may have a material adverse effect on the Group’s financial 
or obtain capital or financing generally, on favourable terms or at all, may have a material adverse effect on the Group’s financial 
or obtain capital or financing generally, on favourable terms or at all, may have a material adverse effect on the Group’s financial 
performance and position.   
or obtain capital or financing generally, on favourable terms or at all, may have a material adverse effect on the Group’s financial 
performance and position.   
performance and position.   
performance and position.   
performance and position.   
The Group’s financial risk management framework is discussed in further detail in note 16 of the financial statements.  
The Group’s financial risk management framework is discussed in further detail in note 16 of the financial statements.  
The Group’s financial risk management framework is discussed in further detail in note 16 of the financial statements.  
The Group’s financial risk management framework is discussed in further detail in note 16 of the financial statements.  
The Group’s financial risk management framework is discussed in further detail in note 16 of the financial statements.  
Trading and customer risks 
Trading and customer risks 
Trading and customer risks 
Trading and customer risks 
Trading and customer risks 
Metcash’s  ability  to  operate  efficiently  is  critical  to  support  independent  retailers  in  remaining  competitive.    A  disruption  to  the 
Metcash’s  ability  to  operate  efficiently  is  critical  to  support  independent  retailers  in  remaining  competitive.    A  disruption  to  the 
Metcash’s  ability  to  operate  efficiently  is  critical  to  support  independent  retailers  in  remaining  competitive.    A  disruption  to  the 
Metcash’s  ability  to  operate  efficiently  is  critical  to  support  independent  retailers  in  remaining  competitive.    A  disruption  to  the 
business could result in an increased cost to serve retailers and inability to meet customers’ requirements.  
Metcash’s  ability  to  operate  efficiently  is  critical  to  support  independent  retailers  in  remaining  competitive.    A  disruption  to  the 
business could result in an increased cost to serve retailers and inability to meet customers’ requirements.  
business could result in an increased cost to serve retailers and inability to meet customers’ requirements.  
business could result in an increased cost to serve retailers and inability to meet customers’ requirements.  
business could result in an increased cost to serve retailers and inability to meet customers’ requirements.  
Tobacco sales represent a significant proportion of the products Metcash supplies to its independent retailers.  In September 2020, 
Tobacco sales represent a significant proportion of the products Metcash supplies to its independent retailers.  In September 2020, 
Tobacco sales represent a significant proportion of the products Metcash supplies to its independent retailers.  In September 2020, 
Tobacco sales represent a significant proportion of the products Metcash supplies to its independent retailers.  In September 2020, 
the Australian Government’s legislated annual 12.5% increase in customs and excise duties ceased.  Consequently, Metcash’s earnings 
Tobacco sales represent a significant proportion of the products Metcash supplies to its independent retailers.  In September 2020, 
the Australian Government’s legislated annual 12.5% increase in customs and excise duties ceased.  Consequently, Metcash’s earnings 
the Australian Government’s legislated annual 12.5% increase in customs and excise duties ceased.  Consequently, Metcash’s earnings 
the Australian Government’s legislated annual 12.5% increase in customs and excise duties ceased.  Consequently, Metcash’s earnings 
will no longer include a stock revaluation gain based on the value of tobacco stock on hand at the time of the excise duty and the 
the Australian Government’s legislated annual 12.5% increase in customs and excise duties ceased.  Consequently, Metcash’s earnings 
will no longer include a stock revaluation gain based on the value of tobacco stock on hand at the time of the excise duty and the 
will no longer include a stock revaluation gain based on the value of tobacco stock on hand at the time of the excise duty and the 
will no longer include a stock revaluation gain based on the value of tobacco stock on hand at the time of the excise duty and the 
related sales price increase. Metcash will continue to recognise tobacco stock revaluation gains from any increase in the consumer 
will no longer include a stock revaluation gain based on the value of tobacco stock on hand at the time of the excise duty and the 
related sales price increase. Metcash will continue to recognise tobacco stock revaluation gains from any increase in the consumer 
related sales price increase. Metcash will continue to recognise tobacco stock revaluation gains from any increase in the consumer 
related sales price increase. Metcash will continue to recognise tobacco stock revaluation gains from any increase in the consumer 
price index during the year. Metcash has put in place mitigation strategies to support earnings performance following this impact. 
related sales price increase. Metcash will continue to recognise tobacco stock revaluation gains from any increase in the consumer 
price index during the year. Metcash has put in place mitigation strategies to support earnings performance following this impact. 
price index during the year. Metcash has put in place mitigation strategies to support earnings performance following this impact. 
price index during the year. Metcash has put in place mitigation strategies to support earnings performance following this impact. 
price index during the year. Metcash has put in place mitigation strategies to support earnings performance following this impact. 
In its Food pillar, Metcash services a number of large customers known as Multiple Store Owners (MSOs).  These customers own and/or 
In its Food pillar, Metcash services a number of large customers known as Multiple Store Owners (MSOs).  These customers own and/or 
In its Food pillar, Metcash services a number of large customers known as Multiple Store Owners (MSOs).  These customers own and/or 
In its Food pillar, Metcash services a number of large customers known as Multiple Store Owners (MSOs).  These customers own and/or 
operate more than one independent retail store, and in some cases can own and/or operate a sizeable number of stores (examples of 
In its Food pillar, Metcash services a number of large customers known as Multiple Store Owners (MSOs).  These customers own and/or 
operate more than one independent retail store, and in some cases can own and/or operate a sizeable number of stores (examples of 
operate more than one independent retail store, and in some cases can own and/or operate a sizeable number of stores (examples of 
operate more than one independent retail store, and in some cases can own and/or operate a sizeable number of stores (examples of 
larger MSOs include Ritchies Stores Pty Ltd (Ritchies) and Romeo Retail Group). In addition, Metcash supplies Foodworks stores under 
operate more than one independent retail store, and in some cases can own and/or operate a sizeable number of stores (examples of 
larger MSOs include Ritchies Stores Pty Ltd (Ritchies) and Romeo Retail Group). In addition, Metcash supplies Foodworks stores under 
larger MSOs include Ritchies Stores Pty Ltd (Ritchies) and Romeo Retail Group). In addition, Metcash supplies Foodworks stores under 
larger MSOs include Ritchies Stores Pty Ltd (Ritchies) and Romeo Retail Group). In addition, Metcash supplies Foodworks stores under 
a supply agreement that is terminable by either party without cause on 12 months’ notice. If any one or more MSOs or Foodworks 
larger MSOs include Ritchies Stores Pty Ltd (Ritchies) and Romeo Retail Group). In addition, Metcash supplies Foodworks stores under 
a supply agreement that is terminable by either party without cause on 12 months’ notice. If any one or more MSOs or Foodworks 
a supply agreement that is terminable by either party without cause on 12 months’ notice. If any one or more MSOs or Foodworks 
a supply agreement that is terminable by either party without cause on 12 months’ notice. If any one or more MSOs or Foodworks 
were to materially reduce or cease to source their inventory from Metcash for any reason (including vertically integrating their supply 
a supply agreement that is terminable by either party without cause on 12 months’ notice. If any one or more MSOs or Foodworks 
were to materially reduce or cease to source their inventory from Metcash for any reason (including vertically integrating their supply 
were to materially reduce or cease to source their inventory from Metcash for any reason (including vertically integrating their supply 
were to materially reduce or cease to source their inventory from Metcash for any reason (including vertically integrating their supply 
chain, establishing an alternative buying group, purchasing from another source, entering into a Supply Agreement with a competitor 
were to materially reduce or cease to source their inventory from Metcash for any reason (including vertically integrating their supply 
chain, establishing an alternative buying group, purchasing from another source, entering into a Supply Agreement with a competitor 
chain, establishing an alternative buying group, purchasing from another source, entering into a Supply Agreement with a competitor 
chain, establishing an alternative buying group, purchasing from another source, entering into a Supply Agreement with a competitor 
or  closure  of  stores  due  to  insolvency  or  poor  performance),  this  would  adversely  impact  Metcash’s  long-term  performance  and 
chain, establishing an alternative buying group, purchasing from another source, entering into a Supply Agreement with a competitor 
or  closure  of  stores  due  to  insolvency  or  poor  performance),  this  would  adversely  impact  Metcash’s  long-term  performance  and 
or  closure  of  stores  due  to  insolvency  or  poor  performance),  this  would  adversely  impact  Metcash’s  long-term  performance  and 
or  closure  of  stores  due  to  insolvency  or  poor  performance),  this  would  adversely  impact  Metcash’s  long-term  performance  and 
profitability.   
or  closure  of  stores  due  to  insolvency  or  poor  performance),  this  would  adversely  impact  Metcash’s  long-term  performance  and 
profitability.   
profitability.   
profitability.   
In addition, there are certain large contract customers in the Liquor business whose contracts are renewed on a regular basis. If one 
profitability.   
In addition, there are certain large contract customers in the Liquor business whose contracts are renewed on a regular basis. If one 
In addition, there are certain large contract customers in the Liquor business whose contracts are renewed on a regular basis. If one 
In addition, there are certain large contract customers in the Liquor business whose contracts are renewed on a regular basis. If one 
or more of these contract customers decided not to renew their supply contract this too could adversely impact Metcash’s long-term 
In addition, there are certain large contract customers in the Liquor business whose contracts are renewed on a regular basis. If one 
or more of these contract customers decided not to renew their supply contract this too could adversely impact Metcash’s long-term 
or more of these contract customers decided not to renew their supply contract this too could adversely impact Metcash’s long-term 
or more of these contract customers decided not to renew their supply contract this too could adversely impact Metcash’s long-term 
performance and profitability. Further, the Liquor business also has a number of large suppliers and if one or more of these suppliers 
or more of these contract customers decided not to renew their supply contract this too could adversely impact Metcash’s long-term 
performance and profitability. Further, the Liquor business also has a number of large suppliers and if one or more of these suppliers 
performance and profitability. Further, the Liquor business also has a number of large suppliers and if one or more of these suppliers 
performance and profitability. Further, the Liquor business also has a number of large suppliers and if one or more of these suppliers 
decided  to  no  longer  conduct  business  with  Metcash,  this  too  could  adversely  impact  Metcash’s  long-term  performance  and 
performance and profitability. Further, the Liquor business also has a number of large suppliers and if one or more of these suppliers 
decided  to  no  longer  conduct  business  with  Metcash,  this  too  could  adversely  impact  Metcash’s  long-term  performance  and 
decided  to  no  longer  conduct  business  with  Metcash,  this  too  could  adversely  impact  Metcash’s  long-term  performance  and 
decided  to  no  longer  conduct  business  with  Metcash,  this  too  could  adversely  impact  Metcash’s  long-term  performance  and 
profitability.   
decided  to  no  longer  conduct  business  with  Metcash,  this  too  could  adversely  impact  Metcash’s  long-term  performance  and 
profitability.   
profitability.   
profitability.   
profitability.   
Information technology risks 
Information technology risks 
Information technology risks 
Information technology risks 
Information technology risks 
Metcash relies on a number of complex information technology systems to support its warehousing and distribution, supply chain, 
Metcash relies on a number of complex information technology systems to support its warehousing and distribution, supply chain, 
Metcash relies on a number of complex information technology systems to support its warehousing and distribution, supply chain, 
Metcash relies on a number of complex information technology systems to support its warehousing and distribution, supply chain, 
customer service, marketing and finance operations. A severe  disruption to the  information technology systems  may  significantly 
Metcash relies on a number of complex information technology systems to support its warehousing and distribution, supply chain, 
customer service, marketing and finance operations. A severe  disruption to the  information technology systems  may  significantly 
customer service, marketing and finance operations. A severe  disruption to the  information technology systems  may  significantly 
customer service, marketing and finance operations. A severe  disruption to the  information technology systems  may  significantly 
impact the operations and value of Metcash. Metcash is embarking on a business transformation program called Project Horizon which 
customer service, marketing and finance operations. A severe  disruption to the  information technology systems  may  significantly 
impact the operations and value of Metcash. Metcash is embarking on a business transformation program called Project Horizon which 
impact the operations and value of Metcash. Metcash is embarking on a business transformation program called Project Horizon which 
impact the operations and value of Metcash. Metcash is embarking on a business transformation program called Project Horizon which 
will replace end-of-life technology, reducing operational risk and onerous maintenance costs.  
impact the operations and value of Metcash. Metcash is embarking on a business transformation program called Project Horizon which 
will replace end-of-life technology, reducing operational risk and onerous maintenance costs.  
will replace end-of-life technology, reducing operational risk and onerous maintenance costs.  
will replace end-of-life technology, reducing operational risk and onerous maintenance costs.  
will replace end-of-life technology, reducing operational risk and onerous maintenance costs.  
With  expanding  information  privacy  and  security  regulations,  and  an  increasingly  hostile  cyber  environment,  Metcash  recognises 
With  expanding  information  privacy  and  security  regulations,  and  an  increasingly  hostile  cyber  environment,  Metcash  recognises 
With  expanding  information  privacy  and  security  regulations,  and  an  increasingly  hostile  cyber  environment,  Metcash  recognises 
With  expanding  information  privacy  and  security  regulations,  and  an  increasingly  hostile  cyber  environment,  Metcash  recognises 
information privacy and cyber security as an increasing risk. Any breach by Metcash of privacy and security regulations could expose 
With  expanding  information  privacy  and  security  regulations,  and  an  increasingly  hostile  cyber  environment,  Metcash  recognises 
information privacy and cyber security as an increasing risk. Any breach by Metcash of privacy and security regulations could expose 
information privacy and cyber security as an increasing risk. Any breach by Metcash of privacy and security regulations could expose 
information privacy and cyber security as an increasing risk. Any breach by Metcash of privacy and security regulations could expose 
Metcash to penalties (including financial penalties), which could adversely affect Metcash’s financial position or cause reputational 
information privacy and cyber security as an increasing risk. Any breach by Metcash of privacy and security regulations could expose 
Metcash to penalties (including financial penalties), which could adversely affect Metcash’s financial position or cause reputational 
Metcash to penalties (including financial penalties), which could adversely affect Metcash’s financial position or cause reputational 
Metcash to penalties (including financial penalties), which could adversely affect Metcash’s financial position or cause reputational 
harm.  
Metcash to penalties (including financial penalties), which could adversely affect Metcash’s financial position or cause reputational 
harm.  
harm.  
harm.  
harm.  

48  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 
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Metcash Group  Financial Report FY21 
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Metcash Group  Financial Report FY21 

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Directors’ Report 
Directors’ Report

For the year ended 30 April 2021  

Social responsibility, environment and climate change risks 

Metcash is committed to ‘Championing successful independents’ and a key element of this is underpinned by ensuring its operations 
are conducted in a socially responsible manner.  

Metcash  has  a moderate  exposure  to  environmental  risks.  Metcash’s  operations  could  be  impacted  by  natural  disasters,  extreme 
weather events or other catastrophic events which could materially disrupt its operations and supply chain. There is also a risk that, 
with time, the frequency and intensity of natural disasters and extreme weather events may increase if anthropogenic climate change 
accelerates or worsens.  

As  Australia’s  leading  wholesaler,  Metcash  is  conscious  of  the  impact  its  operations  may  have  on  the  environment.  Although  our 
operational footprint is broad with a presence in all states and territories, Metcash is not considered to be a large emitter of carbon 
emissions, with total CO2 equivalent (Scope 1 and Scope 2 emissions) being not much above the 50Kt threshold for reporting under 
the National Greenhouse and Energy Reporting Scheme. Metcash seeks to manage its environmental impact through programs and 
initiatives to manage its energy consumption and waste. 

During FY20, Metcash conducted a climate change risk assessment, which considered the physical and transitional risks of climate 
change on the Group’s operations. The main drivers of physical climate change risk for Metcash are the potential increase in frequency 
and severity of acute climate change events, such as bushfires, drought, extreme storms and cyclones. The assessment concluded 
that the highest inherent rated risk is likely to be an increase in insurance premiums year on year. Other lower rated inherent rated 
risks  include:  damage  to  facilities  and  equipment,  a  temporary  increase  in  costs  to  service  our  retailers  during  these  events,  a 
temporary disruption to our supply chain and distribution network, reduced availability and quality of fresh products, a decrease in 
the availability of timber products due to the impact of bushfires. Regarding transitional risks, the assessment found there are medium 
level  transition  risks,  including  potential  reputational  damage  should  Metcash  not  meet  stakeholder  expectations  on  climate 
management, and additional compliance costs should government introduce new greenhouse gas emission regulations or laws. For 
further information on how we manage environmental risks please refer to the Sustainability Report within our Annual Report.  

Metcash has a low to moderate exposure to social risks. Our  business and our  people are  driven  by  our purpose of ‘Championing 
successful independents’, and Metcash is proud to support independent retailers who are at the heart of local communities across 
Australia. At the core of our Purpose and Vision are our Values – we believe that independence is worth fighting for; in treating our 
people, retailers and suppliers the way we like to be treated; and in giving back to the communities where we live and work.  

We contribute to our local communities through the IGA Community Chest Program, disaster relief, and through our partnership with 
Foodbank.  Metcash  meets  the  threshold  for  reporting  under  the  Modern  Slavery  Act  2018  (Cth)  with  our  most  recent  statement 
available  at  modernslaveryregister.gov.au  and  our  Anti-Slavery  Policy  is  available  on  our  website.  Metcash  is  taking  steps  to 
continually improve its exposure to modern slavery risks in its supply chain. Further, under pending reforms to the Security of Critical 
Infrastructure Act 2018 (Cth), Metcash has been advised that it will be deemed a ‘critical food and grocery asset’, which will require it 
to implement certain measures to meet compliance with the Act. For further information on how we manage social risks please refer 
to the Sustainability Report within our Annual Report.  

Metcash Group  Financial Report FY21 

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Directors’ Report 
Directors’ Report

For the year ended 30 April 2021  

Work health and safety 

While a strong emphasis is placed on the implementation of work health and safety standards, the risk of injury or fatality remains 
possible. The occurrence of such events may have an adverse effect on the productivity, operations and reputation of Metcash.   

Metcash is focused on the safety of its staff and customers. The Group’s safety processes have been reviewed in light of COVID-19 and, 
where appropriate, additional processes and procedures have been implemented.  

People and culture risks 

The increasing competitive landscape and the ongoing need for market participants to remain agile in order to adapt to consumer 
preferences continues to place pressure on the competition for talent. The ability to attract and retain talent with the necessary skills 
and capabilities to operate in a challenging market whilst being able to effect transformation is critical to Metcash’s success.  Metcash 
competes  in  labour  markets  to  attract  and  retain  its  employees  and  management  team.  The  competitive  nature  of  these  labour 
markets may result in the loss of key employees from time to time or make it difficult and costly to attract or retain employees. If 
Metcash is unable to attract and retain high calibre employees, this may adversely affect the Group’s operations and overall financial 
performance.   

Interruptions at Metcash’s workplaces arising from industrial disputes, work stoppages and accidents may result in production losses 
and delays. Renegotiation of collective agreements may increase Metcash’s operating costs and may involve disputes.   

Metcash is committed to being a favourite place to work by unlocking the potential of its people through empowerment and ensuring 
the Group’s cultural values align with their values. Integrity is the foundation of the ethical values and standards of behaviour set for 
all employees through the Group’s Code of Conduct. 

Metcash invests in its people through training and development opportunities, by promoting diversity and workplace flexibility and 
maintaining  succession  planning.  The  short  and  long-term  incentive  schemes  align  the  Group’s  remuneration  structure  to 
shareholders’ interests. 

End of the Operating and Financial Review

1   Metcash ceased to supply Drakes in South Australia from 30 September 2019. To enable comparison, sales in the comparative period have been adjusted accordingly, to exclude  
     the impact of sales to Drakes. 
2    The previous supply agreement with 7-Eleven concluded on 17 August 2020. To enable comparison, sales in the comparative period have been adjusted accordingly, to  
     exclude the impact of sales to 7-Eleven. 
3   Acquisitions include Total Tools Holdings (8 months) and 12 Total Tools JV stores (5 months), Finlaysons, Wilsons HTH and in FY20, G.Gay & Co, Keith Timber and  
     Womersley’s. 
4   Underlying profit after tax in FY21 excludes significant items: Total Tools Holdings acquisition costs and put option valuation adjustment of $6.1 million, Project Horizon 

implementation costs of $5.5 million, MFuture implementation and other costs of $2.1 million (all post tax). 

5   FY20 Statutory loss after tax includes an impairment of goodwill and other assets of $237.4 million (post tax). 
6  Cash realisation ratio = Cash flow from operations/underlying NPATDA (depreciation and amortisation not tax effected). 
7   Based on scan data from 1,103 IGA stores. 
8   EBIT margin: EBIT/Total revenue (including charge-through). 
9   Based on scan data from 536 IBA stores. 
10  Based on a sample of 234 network stores that provide scan data (represents >50% of sales). 
11  The estimated net impact is after anticipated mitigating actions including revised trading terms with suppliers and cost reductions. 
12  Excludes Total Tools sales. 

50  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Directors’ Report 
Directors’ Report

For the year ended 30 April 2021  

BOARD INFORMATION 

The Directors in office during the financial year and up to the date of this report are as follows. 

ROBERT A MURRAY (MA Hons, Economics (Cantab)) 
Independent Non-executive Chair 

TONIANNE DWYER (B Juris (Hons), LB (Hons), GAICD) 
Independent Non-executive Director  

Robert  (Rob)  is  the  Chair  of  the  Metcash  Limited  Board  of 
Directors and is also the Chair of the Nomination Committee and 
a  member  of  the  People  and  Culture  Committee.  Rob  was 
appointed to the Board on 29 April 2015 and was appointed Chair 
on 27 August 2015. 

Rob  has  extensive  experience  in  FMCG.  He  has  held  positions 
with industry leaders, having been CEO of both Lion Nathan and 
Nestle  Oceania,  and  he  therefore  brings  with  him  a  deep 
understanding of consumers and their requirements as well as 
the issues faced by those supplying the industry. 

As  a  former  director  of  Dick  Smith  Holdings  Limited  (2014  to 
2016),  Super  Retail  Group  Limited  (2013  to  2015)  and  Linfox 
Logistics,  Rob  also  has  experience  in  the  logistics,  electronics, 
automotive, leisure and sports industries. 

Rob  is  currently  a  non-executive  director  of  Southern  Cross 
Media Group Limited (since 2014), Advisory Chairman of Hawkes 
Brewing Company (since August 2019) and is a board member of 
the not- for- profit charity, the Bestest Foundation. 

JEFFERY  K  ADAMS 
Management) 
Group Chief Executive Officer, Executive Director 

(BA,  Business  Administration  and 

Jeffery  (Jeff)  has  over  40  years  of  retail  experience  across 
domestic  and  international  businesses  in  the  United  States, 
Europe, Asia, Central America and the Middle East, giving him an 
international perspective on the challenges and dynamics of the 
Australian retail market. He has extensive experience in the food 
and grocery industries, having worked for almost 20 years with 
UK retailer Tesco, and brings a strong track record in developing 
and  executing  growth  strategies  in  difficult  retail  market 
conditions. 

Jeff was previously Chief Executive Officer of Tesco Kipa (Turkey). 
He also served as an Executive  Vice President of Operations at 
Fresh  &  Easy  Neighbourhood  Market  Inc.  in  the  United  States 
from  2008.  Before  moving  to  Fresh  &  Easy,  Jeff  served  as  the 
Chief Executive Officer of Tesco Lotus (Thailand) from 2004. 

Tonianne joined the Board on 24 June 2014. She is a member of 
the Audit, Risk and Compliance Committee and the Nomination 
Committee. 

Through her career and her experience on a number of boards, 
Tonianne  brings  to  the  Board  a  breadth  of  understanding  of 
diverse industries. 

Tonianne  enjoyed  a  successful  20-year  career  in  the  UK, 
investment  banking  and  real  estate.  Since 
focussing  on 
returning to Australia, she has continued her involvement with 
real estate, being a director of Dexus Property Group and Dexus 
Wholesale Property Fund (since 2011). This enables Tonianne to 
bring  insight  and  perspective  to  Metcash’s  property  portfolio 
and risks. 

Tonianne  is  also  a  non-executive  director  of  Incitec  Pivot 
Limited  (since  May  2021),  Oz  Minerals  Limited  (since  March 
2017) and ALS Limited (since July 2016), and is a director of the 
Sir John Monash Foundation (since November 2020), as well as 
a director of Chief Executive Women and Deputy Chancellor of 
the University of Queensland (both since 2017).  Tonianne is a 
former  non-executive  director  of  Queensland  Treasury 
Corporation (February 2013 to June 2020). 

MURRAY P JORDAN (MPA and MAICD)  
Independent Non-executive Director  

since  
Murray  has  been  a  member  of 
23  February  2016.  He  is  also  a  member  of  the  Audit,  Risk  and 
Compliance Committee, the People and Culture Committee and 
the Nomination Committee. 

the  Board 

Murray has extensive experience in the independent retail sector, 
bringing unique insight and perspective to the Board regarding 
the challenges faced by independent retailers and the valuable 
role  they  play  in  the  community.  Murray  was  previously 
Managing  Director  of  New  Zealand  business  Foodstuffs  North 
Island  Limited,  a  co-operative  wholesale  company,  supplying 
independently  owned  and  operated  businesses 
the 
supermarkets, food service and liquor sectors. He has also held 
key  management  positions  in  property  development  and 
investment. 

in 

Murray  is  a  non-executive  director  of  Metlifecare  Pty  Limited, 
Asia Pacific Village Holdings Pty Limited and Asia Pacific Village 
Group  Pty  Limited  (each  since  November  2020),  Sky  City 
Entertainment  Group  Limited 
(since  December  2016), 
Stevenson Group Limited (since July 2016) and Chorus Limited 
(since  September  2015),  each  a  New  Zealand  company.  He  is 
also a trustee of the Starship Foundation in New Zealand that 
raises funds for the National Children’s Hospital, a trustee of the 
Foodstuffs member protection and co-operative perpetuation 
trusts  (since  January  2019),  a  trustee  of  the  Southern  Cross 
Health Trust (since August 2019) and a director of the Southern 
Cross Medical Care Society (since January 2020). 

Metcash Group  Financial Report FY21 

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Directors’ Report 
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For the year ended 30 April 2021  

HELEN NASH (BA Hons, GAICD) 
Independent Non-executive Director 

CHRISTINE HOLMAN (MBA, PG Dip Mgt, GAICD) 
Independent Non-executive Director 

Helen was appointed to the Board on 23 October 2015. She is the 
Chair of the People and Culture Committee (since August 2019) 
and is also a member of the Nomination Committee. 

Christine was appointed to the Board on 14 September 2020 and 
is a member of the Audit, Risk and Compliance Committee and 
the Nomination Committee. 

Helen has more than 20 years executive experience across three 
diverse industries: consumer packaged goods, media and quick 
service restaurants. 

Helen  brings  rounded  commercial  and  consumer  focused 
experience  to  her  role.  She  initially  trained  in  the  UK  as  a 
Certified  Management  Accountant.  18  years  in  brands  and 
marketing allow her to bring a strong consumer lens to the Board. 
She  gained  extensive  strategic,  operational  and  general 
management experience in her role of Chief Operating Officer at 
McDonalds  Australia,  overseeing  business  and  corporate 
strategy, store operations including all company and franchised 
stores,  marketing,  menus,  research  and  development  and 
information technology. 

Helen is a non-executive director of Southern Cross Media Group 
Limited (since April 2015) and Inghams Group Limited (since May 
2017),  and  a  former  non-executive  director  of  Blackmores 
Limited (2013 to 2019). 

PETER BIRTLES (BSc Hons, FCA, MAICD)
Independent Non-executive Director 

Peter was appointed to the Board on 1 August 2019. He is Chair 
of the Audit, Risk and Compliance Committee (since July 2020) 
and a member of the Nomination Committee. 

Peter has over 30 years experience in retail and consumer goods 
industries,  including  18  years  with  Super  Retail  Group  Limited 
where  he  was  Managing  Director  and  Chief  Executive  Officer 
from 2006 to early 2019, and therefore brings a strong FMCG lens 
to his role. 

Peter's  executive  career  also  includes  extensive  experience  in 
accounting  and  finance  having  previously  held  the  position  of 
Chief Financial Officer of Super Retail Group Limited, as well as 
other  senior  financial roles during  his  12  years  with  The  Boots 
Company in the UK and Australia. 

Peter  is  a  non-executive  director  of  Universal  Store  Holdings 
Limited  (since  October  2020)  and  GWA  Group  Limited  (since 
2010), and also a director of APG & Co Pty Limited and Apparel 
Group  Pty  Limited  (both  since  July  2019),  as  well  as  Good360 
Australia Ltd (since August 2019). Peter was formerly a director 
of Auto Guru Limited (2015 to 2019). 

Christine  has  more  than  25  years  of  commercial  experience 
across a broad range of areas including mergers and acquisitions, 
finance,  sales, 
transformations  and 
marketing. She has held Chief Financial Officer roles with Telstra 
Broadcast  Services  and  Globecast  Australia,  as  well  as  having 
extensive experience in private equity. 

technology,  digital 

Christine  is  a  non-executive  director  of  Collins  Foods  Limited 
(since December 2019), Blackmores Limited (since March 2019) 
and CSR Limited (since October 2016). She is also a director of 
The McGrath Foundation (since July 2020), T20 Cricket World Cup 
(since  January  2018),  Moorebank  Intermodal  Company  (since 
August 2019), The State Library of New South Wales Foundation 
(since  February  2017)  and  The  Bradman  Foundation  (since 
December 2016). Christine is a former non-executive director of 
Wisetech Global Limited (December 2018 to October 2019) and 
HT&E Limited (November 2015 to December 2018). 

COMPANY SECRETARY  

JULIE S HUTTON (B Asian Studies (Viet), LLB, LLM, GAICD) 

Julie  was  previously  a  partner  at  law  firm  Baker  &  McKenzie 
where she specialised in mergers & acquisitions, private equity 
and corporate restructures. Julie is a Graduate of the Australian 
Institute  of  Company  Directors  and  was  formerly  a  Non-
executive  Director  of  AVCAL,  a  national  association  which 
represents  the  private  equity  and  venture  capital  industries  in 
Australia. 

Indemnification and insurance of Directors and Officers  

Under  the  Constitution  of  the  Company,  the  Company 
indemnifies  (to  the  full  extent  permitted  by  law)  current  and 
former  Directors  and  Company  Secretaries  and  such  other 
current  and  former  officers  as  the  Board  may  determine  from 
time to time against all losses and liabilities incurred as an officer 
of  Metcash  or  its  related  companies.  The  Company  may  enter 
into  a  deed  indemnifying  such  officers  on  these  terms.  The 
Company enters into such deeds with each of its Directors and 
Company Secretaries from time to time. 

During  the  financial  year,  the  Company  has  paid,  or  agreed  to 
pay,  a  premium  in  respect  of  a  contract  of  insurance  insuring 
officers (and any persons who are officers in the future) against 
certain liabilities incurred in that capacity. Disclosure of the total 
amount  of  the  premiums  and  the  nature  of  the  liabilities  in 
respect  of  such  insurance  is  prohibited  by  the  contract  of 
insurance.

52  Metcash Annual Report 2021

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Directors’ Report

For the year ended 30 April 2021  

The following table presents information relating to membership and attendance at meetings of the Company’s Board of Directors 
and Board committees held during the financial year. The information reflects those meetings held and attended during a Director’s 
period of appointment as a Director during the year. 

Appointed 

Meetings 
held 

Meetings 
attended 

Ordinary shares held 
at reporting date 

84,005 
547,858 
60,000 
57,441 
40,000 
51,189 
30,000 

Board of Directors 
Robert Murray (Chair)(a) 
Jeffery Adams 
Tonianne Dwyer 
Murray Jordan 
Peter Birtles 
Helen Nash 
Christine Holman 

Audit, Risk & Compliance Committee 
Peter Birtles (Chair) (b) 
Tonianne Dwyer  
Murray Jordan 
Christine Holman 

People & Culture Committee 
Helen Nash (Chair) (c) 
Murray Jordan 
Robert Murray 

Nomination Committee 
Robert Murray (Chair) 
Tonianne Dwyer  
Murray Jordan 
Peter Birtles 
Helen Nash 
Christine Holman 

29 Apr 2015 
5 Dec 2017 
24 Jun 2014 
23 Feb 2016 
1 Aug 2019 
23 Oct 2015 
14 Sept 2020 

1 Aug 2019 
24 Jun 2014 
23 Feb 2016 
14 Sept 2020 

23 Oct 2015 
31 Aug 2016 
27 Feb 2020 

29 Apr 2015 
24 Jun 2014 
23 Feb 2016 
1 Aug 2019 
23 Oct 2015 
14 Sept 2020 

5 
5 
5 
5 
5 
5 
3 

7 
7 
7 
4 

5 
5 
5 

1 
1 
1 
1 
1 
- 

5 
5 
5 
5 
5 
5 
3 

7 
7 
7 
4 

5 
5 
5 

1 
1 
1 
1 
1 
- 

(a) Mr Murray was appointed Chair of the Board on 27 August 2015. 
(b) Mr Birtles was appointed Chair of the Audit, Risk & Compliance Committee on 1 July 2020. 
(c)  Ms Nash was appointed Chair of the People & Culture Committee on 1 July 2019. 

From time to time, additional Board committees or working groups are established, and meetings of those committees and working 
groups are held throughout the year, for example, to consider material transactions or material issues that may arise. The Board also 
holds regular calls with the Group CEO to stay abreast of current matters. In addition, the Board and Group Leadership Team held a 
strategy  session  over  2  days  in  October  2020.  All  Board  members  in  office  at  that  time  attended  the  strategy  session.  These 
committee/working group meetings, update calls and strategy sessions are not included in the above table. 

Board  and Committee  meetings in  FY21  occurred  over  2  full  days,  with  half  a  day  allocated  to Committee  meetings  and  1.5  days 
allocated to the Board meeting. In April 2021, the Board adopted a new approach, with Committee meetings generally being held one 
week in advance of the Board meeting, allowing half a day to now be allocated to a Board strategy session before the formal Board 
meeting, which is still run over 1.5 days.  

Metcash Group  Financial Report FY21 

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For the year ended 30 April 2021  
For the year ended 30 April 2021  

Directors’ Report 
Directors’ Report 
Directors’ Report
Remuneration Report  
Remuneration Report  
On behalf of the Board and the People and Culture 
On behalf of the Board and the People and Culture 
Committee, I am pleased to present our Remuneration 
Committee, I am pleased to present our Remuneration 
Report for the year ended 30 April 2021 
Report for the year ended 30 April 2021 

Helen Nash   
Helen Nash   
Chair, People and Culture Committee 
Chair, People and Culture Committee 

Our strong performance over the financial year could not have been 
Our strong performance over the financial year could not have been 
possible without the dedication and commitment of our people. We 
possible without the dedication and commitment of our people. We 
are proud of how our leaders, team members, retailers, suppliers and 
are proud of how our leaders, team members, retailers, suppliers and 
customers  have  responded  to  the  evolving  COVID-19  restrictions, 
customers  have  responded  to  the  evolving  COVID-19  restrictions, 
whilst  managing  an unprecedented level  of  demand across  all  our 
whilst  managing  an unprecedented level  of  demand across  all  our 
businesses. We are particularly proud of our frontline team members 
businesses. We are particularly proud of our frontline team members 
who  have  worked  exceptionally  hard  to  support  our  retailers  and 
who  have  worked  exceptionally  hard  to  support  our  retailers  and 
their communities during these challenging times.  
their communities during these challenging times.  
The  health  and  wellbeing  of  our  people  was  paramount  in  such  a 
The  health  and  wellbeing  of  our  people  was  paramount  in  such  a 
challenging year and we adapted readily to the dynamic and differing 
challenging year and we adapted readily to the dynamic and differing 
state health regulations. In response to the pandemic, we extended 
state health regulations. In response to the pandemic, we extended 
our flexible  working  arrangements,  established  a  hardship fund to 
our flexible  working  arrangements,  established  a  hardship fund to 
support team members who were forced to self-isolate for extended 
support team members who were forced to self-isolate for extended 
periods and actively supported mental wellbeing. I am also pleased 
periods and actively supported mental wellbeing. I am also pleased 
to  say  we  continued  to  reward  our  people  with  pay  increases, 
to  say  we  continued  to  reward  our  people  with  pay  increases, 
including  applying  Award  increases  at  the  customary  time  rather 
including  applying  Award  increases  at  the  customary  time  rather 
than to delayed timelines. We recognised our frontline Distribution 
than to delayed timelines. We recognised our frontline Distribution 
Centre team members’ contributions with additional payments via 
Centre team members’ contributions with additional payments via 
gift cards. 
gift cards. 
We did not access the Australian Government’s Job Keeper subsidy 
We did not access the Australian Government’s Job Keeper subsidy 
program. We did access the New Zealand Government wage subsidy 
program. We did access the New Zealand Government wage subsidy 
in the early phases of their lockdowns, but subsequently repaid this 
in the early phases of their lockdowns, but subsequently repaid this 
voluntarily.  
voluntarily.  
Our remuneration framework 
Our remuneration framework 
At  Metcash  we  are  passionate  about  ‘Championing  successful 
At  Metcash  we  are  passionate  about  ‘Championing  successful 
independents’,  attracting,  motivating and  retaining  key  talent  who 
independents’,  attracting,  motivating and  retaining  key  talent  who 
drive  sustainable  company  performance  while  embodying  our 
drive  sustainable  company  performance  while  embodying  our 
Purpose, Vision and Values. Our executive pay comprises Fixed Pay, 
Purpose, Vision and Values. Our executive pay comprises Fixed Pay, 
Incentive  (‘LTI’) 
Short-Term 
Incentive  (‘LTI’) 
Short-Term 
components  and  is  designed  to  ensure  that  executives  have  a 
components  and  is  designed  to  ensure  that  executives  have  a 
significant proportion of remuneration at risk, which is payable on 
significant proportion of remuneration at risk, which is payable on 
the  delivery  of  positive  outcomes  for  shareholders.  No  significant 
the  delivery  of  positive  outcomes  for  shareholders.  No  significant 
changes were made to our executive remuneration structure in FY21.  
changes were made to our executive remuneration structure in FY21.  
We  undertake  annually  a  detailed  market  benchmarking  review of 
We  undertake  annually  a  detailed  market  benchmarking  review of 
our  director  fees  and  executive  pay,  comparing  fixed  and  variable 
our  director  fees  and  executive  pay,  comparing  fixed  and  variable 
rewards, with data sourced through Aon Hewitt in their capacity as 
rewards, with data sourced through Aon Hewitt in their capacity as 
independent  specialist  remuneration  data  provider.  Each 
an 
an 
independent  specialist  remuneration  data  provider.  Each 
Metcash position is benchmarked against similar roles from our peer 
Metcash position is benchmarked against similar roles from our peer 
group,  which  includes  24  ASX  listed  organisations  in  a  similar 
group,  which  includes  24  ASX  listed  organisations  in  a  similar 
industry, both larger and smaller than Metcash, across measures of 
industry, both larger and smaller than Metcash, across measures of 
market  capitalisation,  revenue  and  assets.  Our  target  position 
market  capitalisation,  revenue  and  assets.  Our  target  position 
against our peer group is the 50th percentile, however our framework 
against our peer group is the 50th percentile, however our framework 
also  enables  us  to  reward  deeply  experienced  high  performing 
also  enables  us  to  reward  deeply  experienced  high  performing 
individuals.   
individuals.   

Incentive  (‘STI’)  and  Long-Term 
Incentive  (‘STI’)  and  Long-Term 

in  shopper  behaviour, 
in  shopper  behaviour, 

including  rediscovering  of 
including  rediscovering  of 

Our performance and outcomes 
Our performance and outcomes 
FY21  was  a  standout  year  for  Metcash  with  record  sales  and 
FY21  was  a  standout  year  for  Metcash  with  record  sales  and 
operating  cashflow,  and  significant  earnings  growth.    Our  Pillars 
operating  cashflow,  and  significant  earnings  growth.    Our  Pillars 
adapted quickly to the significant challenges associated with COVID-
adapted quickly to the significant challenges associated with COVID-
19, while continuing to execute our MFuture plans to further improve 
19, while continuing to execute our MFuture plans to further improve 
the competitiveness of our independent retail networks.  While the 
the competitiveness of our independent retail networks.  While the 
local 
shift 
local 
shift 
neighbourhood  stores,  was  initially  associated  with  the  COVID-19 
neighbourhood  stores,  was  initially  associated  with  the  COVID-19 
restrictions, management and our team members, led by KMP, have 
restrictions, management and our team members, led by KMP, have 
driven hard to ensure the success of MFuture and have underpinned 
driven hard to ensure the success of MFuture and have underpinned 
the  retention  of  new  and  returning  shoppers,  as  reflected  in  our 
the  retention  of  new  and  returning  shoppers,  as  reflected  in  our 
record sales performance for the year.  
record sales performance for the year.  
Group revenue (excluding charge-through sales) increased 9.9% to 
Group revenue (excluding charge-through sales) increased 9.9% to 
Including  charge-through  sales,  Group  revenue 
$14.3  billion. 
$14.3  billion. 
Including  charge-through  sales,  Group  revenue 
increased 10.1% to $16.4 billion with strong sales growth in all Pillars. 
increased 10.1% to $16.4 billion with strong sales growth in all Pillars. 
The uplift in sales, together with our strong focus on costs and the 
The uplift in sales, together with our strong focus on costs and the 
contribution  of  our  very  successful  acquisitions,  led  to  EBIT 
contribution  of  our  very  successful  acquisitions,  led  to  EBIT 
increasing  a  significant  19.9%  to  $401.4  million.  Underlying  profit 
increasing  a  significant  19.9%  to  $401.4  million.  Underlying  profit 
after tax increased 27.1% to $252.7 million, and was $239.0 million 
after tax increased 27.1% to $252.7 million, and was $239.0 million 
on a statutory basis. Underlying earnings per share increased 13.3% 
on a statutory basis. Underlying earnings per share increased 13.3% 
to 24.7 cents. Record operating cashflows of $475.5 million led to the 
to 24.7 cents. Record operating cashflows of $475.5 million led to the 
Company being in a net cash position of $124.6 million at year end. 
Company being in a net cash position of $124.6 million at year end. 
The Company announced capital management initiatives including 
The Company announced capital management initiatives including 
increasing  the  target  dividend  payout  ratio  from  60%  to  70%  of 
increasing  the  target  dividend  payout  ratio  from  60%  to  70%  of 
underlying profit after tax (commencing in FY21) and an Off-Market 
underlying profit after tax (commencing in FY21) and an Off-Market 
Buy-Back (‘Buy-Back’) of up to $175.0 million1. Total dividends for the 
Buy-Back (‘Buy-Back’) of up to $175.0 million1. Total dividends for the 
year increased 40% to 17.5 cents per share which, together with the 
year increased 40% to 17.5 cents per share which, together with the 
expected  Share  Buy-Back  of  ~$175.0  million,  will  result  in  ~$354.0 
expected  Share  Buy-Back  of  ~$175.0  million,  will  result  in  ~$354.0 
million2 being returned to shareholders.  
million2 being returned to shareholders.  
In  addition  to  the  standout  financial  performance,  against  very 
In  addition  to  the  standout  financial  performance,  against  very 
stretching  targets,  there  was  a  significant  improvement  in  the 
stretching  targets,  there  was  a  significant  improvement  in  the 
Company’s ‘Environmental, Social and Corporate Governance’ (ESG) 
Company’s ‘Environmental, Social and Corporate Governance’ (ESG) 
credentials as outlined in our Sustainability Report included in this 
credentials as outlined in our Sustainability Report included in this 
year’s Annual Report.  
year’s Annual Report.  
Last  year  the  Board  took  several  measures  in  response  to  the 
Last  year  the  Board  took  several  measures  in  response  to  the 
uncertainty associated with COVID-19. These included: 
uncertainty associated with COVID-19. These included: 
  Deferring  scheduled  remuneration  increases  for  executive  Key 
  Deferring  scheduled  remuneration  increases  for  executive  Key 
  Determining STI and LTI vesting outcomes based broadly on pre-
  Determining STI and LTI vesting outcomes based broadly on pre-
pandemic outcomes to avoid any undue benefit;  
pandemic outcomes to avoid any undue benefit;  
 
Increasing the deferred component of the FY20 STI award; and 
 
Increasing the deferred component of the FY20 STI award; and 
  Deferring scheduled Non-executive Director (‘NED’) fee increases. 
  Deferring scheduled Non-executive Director (‘NED’) fee increases. 

Management Personnel (‘KMP’); 
Management Personnel (‘KMP’); 

1   Metcash may vary the size of the Buy-Back depending on a number of factors including shareholder demand, market conditions and future capital requirements. If Metcash increases the 
1   Metcash may vary the size of the Buy-Back depending on a number of factors including shareholder demand, market conditions and future capital requirements. If Metcash increases the 
2  Reflects a Buy-Back of ~$175.0 million and excludes any FY22 potential dividends. 
2  Reflects a Buy-Back of ~$175.0 million and excludes any FY22 potential dividends. 

Buy-Back it will not buy back more shares than allowed within its 10% limit under the Corporations Act. 
Buy-Back it will not buy back more shares than allowed within its 10% limit under the Corporations Act. 

54  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

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GROUP REVENUE 

$14.3 

GROUP EBIT 

$401.4 

UPAT 

$252.7 

DIVIDENDS PER SHARE 

17.5 

billion 

9.9% 

INCREASE  
FROM FY20 

million 

19.9% 

INCREASE  
FROM FY20 

million 

27.1% 

INCREASE  
FROM FY20 

cents 

40.0% 

INCREASE  
FROM FY20 

TOTAL SHAREHOLDER RETURN  SAFETY 

55.6% 

FOR THE 12 MONTHS 
TO 30 APRIL 2021 

+2.2% 

IMPROVEMENT IN TOTAL 
RECORDABLE INJURY 

GENDER EQUALITY 
EMPLOYER  
OF CHOICE 
AWARDED BY THE 
WORKPLACE GENDER 
EQUALITY AGENCY 

EMPLOYEE ENGAGEMENT 

+19% 

IMPROVEMENT IN SURVEY 
RESULTS FROM FY20 

Once  the  performance  of  the  Group  stabilised,  the  previously 
approved  increases  to  remuneration  were  applied  and  KMP  STI 
deferral percentages reverted to standard policy.   

Our FY19 LTI vested at 90%, as we exceeded our underlying earnings 
per share CAGR target and exceeded our peer group index TSR by 6% 
per annum over the three years ended 30 April 2021. 

As part of the Aon Hewitt pay benchmarking review, some changes 
to  KMP  remuneration  occurred 
in  FY21.  The  Group  CEO’s 
remuneration  has  remained  unchanged  since  his  appointment  in 
2017 and, whilst no increase was applied to his fixed pay, there was 
an increase  to his STI and LTI opportunity to better align his pay mix 
to market practice and increase the ‘at risk’ component of his total 
remuneration.  The change takes his total remuneration to within the 
range  of  the  market  peer  group  benchmark.  In  keeping  with  our 
competitive pay policy of recognising strong performance and deep 
experience, an increase was applied to the CEO Food’s remuneration 
package  taking  him  to  slightly  below  his  position’s  market  peer 
group benchmark. 

Board  fees  remained  below  medians  at  between  81%  and  99%  of 
peer  group  benchmarks.  Fees  for  the  Chair  of  the  Board  remain 
within the good practice of between two-three times multiplier of a 
director fees. 

Fees were increased by 5% for FY21, with the increase for the Chair of 
the  Board  delayed  until  December  2020.  Fee  increases  since  2012 
have remained below the average increases over the same period in 
our peer group. 

For  the  first  time  since  2012,  the  Board  will  seek  shareholder 
approval for an increase in the Board fees pool from $1.6 million to 
$2.0  million.  This  would  allow  for  the  appointment  of  a  further 
director into the role that has remained vacant for some years. The 
proposed fee  pool would be  positioned at  the average  of  the  peer 
group of companies. 

STI outcomes are based on KMP exceeding their already-stretching 
pool and scorecard targets. The Board have scrutinised the quality of 
the  results  and  are  satisfied  management  actions  have  strongly 
supported the  delivery of these exceptional results. This year’s STI 
payments, which ranged from 67% to 90% of maximum are therefore 
very  appropriate.  The  Board  also  note  that  team  members  who 
participate  in  the  broader  STI  scheme,  sales  incentive  plans  and 
other discretionary awards have been rewarded accordingly. 

As a result of the COVID-19-related uncertainty in the early months of 
the financial year, our FY21 LTI grant was postponed. As we did not 
issue  the  grant  until  after  the  Annual  General  Meeting  (‘AGM’)  in 
August  2020,  the  Group  CEO’s  FY21  LTI  grant  will  be  put  to 
shareholders for approval alongside the FY22 LTI grant at this year’s 
AGM.  Subject  to  shareholder  approval,  the  same  measures  and 
timeline  will  apply  to  the  Group  CEO’s  FY21  LTI  grant  as  all  other 
participants.  

I am very pleased to advise that Metcash has again been awarded an 
Employer  of  Choice  citation  by  the  Workplace  Gender  Equality 
Agency. This is recognition of our deep commitment to gender pay 
parity  and  gender  equality  in  the  workforce.  This  is  the  third 
consecutive  year  we  have  received  this  citation.  Metcash  was  also 
awarded Gold level recognition under the Mental Health First Aider 
Skilled  Workplace  Program  and  was  identified  as  a  Flexready 
Certified  organisation,  which  recognises  leading  employers  who 
support flexible work practices. Additionally, we saw a 19% increase 
in our employee engagement results, which is particularly pleasing 
given the challenges of COVID-19. 

In summary, I believe our remuneration framework and outcomes for 
the  year  deliver  a  balanced  and  equitable  outcome  for  all 
stakeholders. 

We have restructured our Report this year to make it more reader-
friendly, without sacrificing our high level of disclosures. I trust you 
will find the Report informative.   

Helen Nash  
Chair, People and Culture Committee 

Metcash Group  Financial Report FY21 

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CONTENTS OF REPORT 

Section 1. 
Section 2. 
Section 3.  
Section 4. 
Section 5.  
Section 6.  
Section 7.  
Section 8. 
Section 9.  

Overview of the Remuneration Report 
Remuneration governance 
Snapshot of executive remuneration policy 
Incentive plan operation 
Business Performance and At-Risk Remuneration Outcomes 
FY21 remuneration outcomes 
KMP service agreements  
Non-executive Director remuneration 
Statutory disclosures 

56 
57 
58 
59 
63 
64 
68 
68 
70 

1.

OVERVIEW OF THE REMUNERATION REPORT

The Directors present the Remuneration Report for the Company and its controlled entities (the ‘Group’) for the year ended 30 April 
2021  (‘FY21’).  This  report  forms  part  of  the  Directors’  Report  and  has  been  audited  in  accordance  with  section  308(3C)  of  the 
Corporations Act 2001 and Australian Accounting Standards. 

The  report  sets  out  the  remuneration  arrangements  for  the  Group’s  Key  Management  Personnel  (KMP),  comprising  its  
Non-executive Directors (‘NED’), Group Chief Executive Officer (‘Group CEO’) and Group Executives of Metcash, who together have the 
authority and responsibility for planning, directing and controlling the activities of the Group.  

The KMP in FY21 are listed below. 

Name 

Position 

Non-executive Directors 
Robert Murray 
Peter Birtles 
Tonianne Dwyer 
Murray Jordan 
Helen Nash 
Christine Holman  

Chair 
Director 
Director 
Director 
Director 
Director  

Term as KMP in FY21 

Full year 
Full year 
Full year 
Full year 
Full year 
Commenced 14 September 2020  

Executive Director 
Jeff Adams 

Group Executives 
Alistair Bell  
Brad Soller 
Chris Baddock 
Scott Marshall 
Annette Welsh 

Group Chief Executive Officer (‘Group CEO’) 

Full year 

Group Chief Financial Officer (‘Group CFO’) 
Group Chief Financial Officer (‘Group CFO’) 
Chief Executive Officer, Australian Liquor Marketers (‘ALM’) 
Chief Executive Officer, Food 
Chief Executive Officer, Independent Hardware Group (‘IHG’) 

Commenced 7 December 2020 
1 May 2020 to 7 December 2020 
Full year  
Full year 
Full year 

For the remainder of this report, the Group CEO and Group Executives are referred to as KMP. 

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2. 

REMUNERATION GOVERNANCE  

The following diagram illustrates Metcash’s remuneration governance framework.  

BOARD 
The Board is responsible for overseeing and approving recommendations from the People and Culture Committee and Audit, 
Risk and Compliance Committee. The Board ultimately approves the remuneration outcomes for the Group CEO and other KMP. 

AUDIT, RISK 
AND COMPLIANCE 
COMMITTEE (‘ARCC’) 

The ARCC supports the P&CC 
by reviewing the Group’s 
financial results which form 
the basis for STI and LTI 
awards and providing advice 
relating to material risk and 
accounting issues that may 
affect the Board’s 
deliberations in determining 
STI and LTI award outcomes. 

PEOPLE AND CULTURE 
COMMITTEE (‘P&CC’) 

The P&CC is the key governing body in 
respect of remuneration matters. In 
addition to Non-executive Director and 
executive remuneration, the P&CC 
oversees major people
programs such as culture and diversity 
and inclusion. The P&CC makes 
recommendations to the Board based 
on its review of proposals 
received from management. 

related 

‑

MANAGEMENT 

Provides information relevant to people 
and remuneration decisions and makes 
recommendations to the P&CC.  
Undertakes work as directed by the 
P&CC including obtaining information 
from external advisers to assist the 
Committee with decision making. 

EXTERNAL ADVISERS 

The Committee may commission external 
advisers to provide information and/or 
recommendations on remuneration. If 
recommendations are sought in respect of 
KMP remuneration, interaction with 
external advisers is governed by protocol, 
which ensures the Committee can obtain 
independent advice. The Committee Chair 
appoints and engages directly with external 
advisers on KMP remuneration matters. 
Further, remuneration recommendations 
obtained from external advisers are used as 
a guide, rather than as a substitute for the 
Committee’s thorough consideration of the 
relevant matters.  The Committee considers 
the recommendations, along with other 
relevant factors, in making remuneration 
decisions.  Both the Committee and the 
Board are satisfied that the existing 
protocols ensure that remuneration 
recommendations obtained from external 
advisers are free from undue influence from 
the KMP to whom the remuneration 
recommendations apply. 

The People & Culture Committee engages and considers advice from independent remuneration consultants where appropriate in 
relation to remuneration matters and Non-executive Director fees. During the year, no remuneration recommendations as defined in 
section 9B of the Corporations Act 2001 were provided.  

Metcash Group  Financial Report FY21 

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3. 

SNAPSHOT OF EXECUTIVE REMUNERATION POLICY   

Our Remuneration Principles 

Purpose, Vision & Values 

Market competitive 

Performance based 

Shareholder alignment 

Fair and simple 

Enabling our people to 
unleash their passion and 
give local Independents  
a fighting chance. 

Attracting and retaining 
people who can make  
a difference in 
‘Championing successful 
independents’. 

Rewarding the 
individual contributions 
made to empowering 
our local Independents 
who turn postcodes into 
communities. 

Standing side by side 
with our local 
Independents through 
the generations, to 
sustain long-term value 
for shareholders. 

Making it easy to see 
how we recognise those 
who make their mark  
in our business. 

Our Remuneration Framework 

Fixed remuneration 

Short-Term Incentive 

Long-Term Incentive 

Salary, superannuation and 
salary sacrificed benefits. Fixed 
Remuneration is set at a level that 
is competitive in the market with reference 
to comparably sized peers. Fixed 
Remuneration is referred to as Total 
Employment Cost (‘TEC’). 

12-month performance period. STI pool is 
distributed when threshold financial 
performance is met and scaled based on 
performance up to a prescribed maximum. 
Performance is then assessed against  
a scorecard of financial (60%) and  
strategic (40%) objectives and modified 
by a behavioural rating. 33% of the Group 
CEO and 25% of Other  
KMP’s vested awards will be deferred  
for 1 year into Performance Rights. 

3-year performance period.   
Delivered in Performance Rights. 
Performance is assessed against Return 
on Funds Employed (ROFE) (50%)  
and Absolute Total Shareholder Return 
(TSR) (50%). 

KMP Target Remuneration 

KMP Target Reward comprises the three framework components above (Fixed or TEC in blue, STI in orange and LTI in grey) and is reviewed 
annually in line with the above principles. A review may result in no adjustment to Target Remuneration. 

KMP Total Reward 

J Adams

A Bell

S Marshall

C Baddock

A Welsh

 $-

 $1,000,000

 $2,000,000

 $3,000,000

 $4,000,000

Relationship to Peer 
Group Benchmark
Within Target Range

Below Target Range

Below Target Range

Above Target Range

Above Target Range

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4. 

4.1 

INCENTIVE PLAN OPERATION  

‘At-risk’ STI plan  

The ‘at-risk’ STI plan provides executives the opportunity to earn an incentive that is contingent upon performance against a combination 
of agreed financial and non-financial performance targets, which are set by the Board in consultation with the Group CEO at the start of each 
financial year. 

Feature  
Delivery 

Description 
Delivered in a combination of cash and deferred equity (33% for the Group CEO and 25% for other KMP). 

Deferred equity comprises performance rights that convert into fully paid ordinary shares in Metcash, which only 
become unrestricted at the end of the deferral period. 

Performance period  

1 May each year to 30 April the following year. 

Eligibility  

The Group CEO and all other KMP participate in the STI plan. 

The Group CEO and Group CFO participate in the Group STI pool. The Pillar CEOs participate in their respective 
Pillar STI pools which are determined by a combination of their respective pillar EBIT and the consolidated Group 
EBIT. 

Performance Measures  

STI awards are paid out of the Group and Pillar STI pools. STI pools are only released for distribution when the 
threshold Group or Pillar underlying EBIT budget result, as applicable, is achieved. The STI pools are generally 
made available for distribution on the following basis: 

Achievement  

Distribution of STI pool 

Below threshold 95% of budget EBIT 

0% - no pool is available for distribution 

Threshold 95% of budget EBIT  

Budget or ‘Target’ EBIT  

Over-achievement 105% of budget EBIT 

50% of the respective STI pools 

100% of the respective STI pools 

150% of the respective STI pools 

Once an STI pool  is released for distribution and scaled  as noted above, a participant’s individual STI award is 
determined based on individual performance and behaviours. An individual’s overall performance rating is equally 
weighted  between  their  scorecard  results  and  Metcash  behaviours.  Individual  performance  and  behavioural 
outcomes act as a multiplier against the pool reward by a factor of 0% to 150%. Individual results are also scaled 
so  that  the  collective  individual  participants’  results  are  distributed  in  a  manner  consistent  with  a  normal 
distribution curve and such that the aggregate STI payments across the pool do not exceed the STI pool amount. 

The STI Balanced Scorecard performance measures vary for each KMP based on the budgets and strategies for their 
respective pillars.  

Balanced Scorecard 

Financial & Value Creation 
Objectives (60%) 

Deliver Financial Results 

Measure 
Sales revenue1 
UPAT 
EBIT 
ROFE 
Cash conversion 

Project Horizon 

Group
Target

Group 
Outcome

Threshold 

$15.1 billion
$211.8 million
$349.2 million
24.5%
103.1%

- 2.5% 
$16.4 billion
- 5.0% 
$252.7 million
- 5.0% 
$401.4 million
- 50bps 
28.6%
114.2% - 1000bps 

95% of stretch 
targets 

95% of stretch 
targets

- 5.0% 

Target

Budget
Budget
Budget
Budget
Budget

Budget

Stretch

+ 2.5%
+ 5.0%
+ 5.0%
+ 50bps
+ 1000bps

+ 5.0%

Strategic Objectives (40%)  Measure 
Our People 

Safety (TRIFR)2 
Engagement 

Our Business 

Business metrics3 

MFuture program 

Group Target 
Improvement of 5% on FY20 result 
Improvement of 5% on FY20 result 

95% of stretch targets 

95% of stretch targets 

1 Sales revenue (including charge-through sales). 
2 Total Recordable Injury Frequency 
3 Examples of business metrics include Team Score (target = maintain FY20 result), Loyalty Programs (target = 12% uplift on FY20), Cost Management (target = achieve approved budget)  
  and IBA Store Count (target =10% uplift on FY20 result). 

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Feature  

Description 

Behavioural ratings act to modify performance against scorecard objectives and can result in an increase for 
exceptional behaviour, a decrease for unacceptable behaviour or no change for successful behaviours in the 
overall performance rating. 

Our Metcash Behaviours are: 

Accountability 

Continuous 
Improvement 

Team  
Work 

Think  
Customer 

I am open and honest, 
accepting responsibility 
and delivering on 
promises. I act with 
integrity. 

I learn from success and 
failure and seek out a 
better way, and I 
collaborate with others to 
reach the best outcome. 

I am responsible for the 
strength and diversity of 
my team, and I own my 
development. I build a 
strong culture. 

I understand and 
anticipate my customer / 
retailer / supplier / 
shopper needs and drive 
innovation for mutual 
benefit. 

The maximum reward is only paid on achievement of ‘stretch’ outcomes, which include: 

  Maximum achievement against Group and/or pillar EBIT financial performance hurdles, as applicable 

(‘STI pool’) 

  Maximum achievement in overall individual performance results against all financial and all non-

financial measures contained in the individual’s Balanced Scorecard; and  
An exceptional or successful rating against Metcash’s behaviours framework. 

 

With the commencement of a major program of work, Project Horizon, scorecard performance measures for 
FY22 will include specific objectives in relation to its delivery. These will comprise quality and timing of the 
deliverables, cost of the program and value of the benefits realised. 

Challenging performance targets are set against each performance measure following a rigorous budget setting 
process that considers many factors including market conditions. This process includes draft budgets being initially 
prepared by leadership teams, followed by Pillar CEO and CFO reviews. Once these reviews are complete, including 
the Pillar CEO and CFO being confident in them, these draft budgets are thoroughly reviewed and challenged by 
the Group CEO and Group CFO. Following satisfaction at this level, each Pillar presents the draft budgets to the 
Board during a two-day process during which they are challenged on all matters to ensure the Board is comfortable 
that the budgets are sufficiently challenging and achievable. 

Target setting  

STI opportunities 

The STI opportunities as a percentage of TEC for KMP are outlined below: 

Position 

Group CEO 
Other KMPs 

Below threshold
% of TEC

Threshold
% of TEC

Target
% of TEC

Maximum 
% of TEC 

0%
0%

17%
15%

68%
60%

153% 
135% 

The Group CEO’s pay mix reflects peer group practice for Group CEOs and is therefore different to other KMP. 

Deferred vesting criteria  The deferred performance rights are conditional and only vest if the executive remains employed by the Company 
up to and including 15 April of the year following the performance period. Shares are issued to participants by 25 
April and are then restricted from trading until the annual results release which typically occurs in late June. 

Valuing deferred awards   The number of performance rights issued to participants is calculated by dividing 33% (Group CEO) and 25% (other 
KMP) of the STI award dollar value by the volume weighted average price (VWAP) of Metcash ordinary shares over 
the 20 trading days prior to the end of the performance period which ends on 30 April. 

Board discretion 

The Board may exercise discretion to adjust the  STI pool to more appropriately reflect  the performance of the 
Group or a specific Pillar. The Board also retains discretion to adjust vesting outcomes in any circumstances to 
ensure they are appropriate.  

Clawback  

KMP STI awards are subject to clawback for cause or material misstatement of the Group’s financial statements. 

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4.2 

At-risk’ LTI plan  

The  Group’s  LTIs  are  designed  to  enable  Metcash  to  attract  and  retain  key  executives,  whilst  incentivising  these  executives  to  achieve 
challenging hurdles aligned to shareholder value. 

Feature  

Delivery  

Description 

Delivered in Performance Rights.  Each Performance Right is a right to acquire Metcash shares at no cost, subject to 
the satisfaction of performance and service conditions.  

Performance period  

Three-year performance period. 

Eligibility  

The Group CEO and all other KMP participate in the LTI plan.  

Performance measures  

The Group had three active LTI plans operating in FY21. 

Current year LTI grant: 

  FY21-FY23 LTI – this grant was issued to KMP (excluding the Group CEO) during FY21 and is subject to two 

performance conditions: ROFE and TSR over a three-year period from 1 May 2020 to 30 April 2023. 

Prior period LTI grants: 

  FY20-FY22 LTI – this grant was issued to KMP during FY20 and is subject to two performance conditions: ROFE 

and TSR over a three-year period from 1 May 2019 to 30 April 2022. 

  FY19-FY21 LTI – this grant was issued to KMP during FY19 and is subject to two performance conditions: RTSR 

and UEPS CAGR over a three-year period from 1 May 2018 to 30 April 2021. 

FY20-FY22 and FY21-FY23 LTI grants  

ROFE  

ROFE is calculated as underlying EBIT divided by the average of funds employed at the beginning and end of the 
financial year. The overall ROFE result will be determined as the average of the individual ROFE result in respect 
of each of the three financial years over the performance period.  

TSR 

TSR is measured as the growth in share price over the performance period plus dividends paid to shareholders 
and assumes dividends are reinvested when they are paid. The opening and closing share prices used in the 
calculation are typically set with reference to the VWAP of Metcash shares over the 20 business days prior to the 
end of the Metcash financial year. The Board may exercise discretion to include other share capital transactions, 
including buybacks and otherwise adjust the calculation for capital transactions as deemed appropriate. The 
TSR result is expressed as a percentage and reported as the compound annual growth rate over the performance 
period. 

FY19-FY21 LTI grant 

Relative Total Shareholder Returns (‘RTSR’) 

RTSR is measured against a group of selected peers, being consumer staples companies in the ASX 300 as at the 
beginning  of  the  LTI  plan  period  on  1  May.  The  TSR  of  those  peer  companies  is  multiplied  against  an  index 
weighting. The sum of the weighted TSRs (‘Index TSR’) is the score against which Metcash’s TSR is compared.  

Metcash Underlying Earnings per Share Compound Annual Growth Rate (‘UEPS CAGR’)  

UEPS CAGR is calculated over the three-year performance period of the LTI against the base year UEPS at grant date.

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Feature  
Vesting hurdles  

Description 
FY20-FY22 and FY21-FY23 LTI grants  
The FY20-FY22 and FY21-FY23 LTI grants operate under the same terms.  

ROFE  

The rights vest against the ROFE hurdle as follows: 

ROFE vesting scale 
Threshold 
Target 
Stretch  
Equal to or above maximum 

Vesting % 
25% 
50% 
75% 
100% 

Vesting occurs on a straight-line basis between each hurdle, with nil vesting below threshold. Full vesting will 
only occur if Metcash achieves a ROFE of greater than 26% over the performance period. 

TSR 

The rights vest against the TSR hurdle as follows: 

TSR vesting scale 
Threshold 
Target 
Stretch  
Equal to or above maximum 

Vesting % 
25% 
50% 
75% 
100% 

Vesting occurs on a straight-line basis between each hurdle, with nil vesting below threshold. Full vesting will 
only occur if Metcash achieves a TSR CAGR of 10% or higher over the performance period. The opening VWAP in 
relation to the FY20-FY22 LTI was $2.71 per share (VWAP to 30 April 2019) and the FY21-FY23 LTI was $2.58 per 
share (pre-COVID-19 VWAP to 16 March 2020). 

FY19-FY21 LTI grant  
RTSR 

The rights vest against the RTSR hurdle as follows: 

RTSR vesting scale 
Less than Index TSR 
Equal to Index TSR 
Between Index TSR and Index TSR + 10% 
Index TSR + 10% or above 

Vesting % 
0% 
50% 
Straight-line pro-rata 
100% 

Full vesting will only occur if Metcash’s RTSR is 10% or higher than the peer companies over the performance 
period. The opening VWAP in relation to the FY19-FY21 LTI was $3.26 per share. 

UEPS CAGR 
The rights vest against the UEPS CAGR hurdle as follows: 

UEPS CAGR vesting scale 
Base year UEPS (cents per share) 
Threshold 
Target 
Stretch  
Equal to or above maximum 

UEPS CAGR 
20.8 
+1% 
+2% 
+3% 
+4% 

Vesting % 

25% 
50% 
75% 
100% 

Vesting occurs on a straight-line basis between each hurdle, with nil vesting below threshold. Full vesting only occurs 
if Metcash achieves an UEPS CAGR of greater than 4% over the performance period. The FY18 base year UEPS was 
restated to 20.8 cents per share to reflect the application of the AASB 16 Leases accounting standard so that it is 
consistent with the current accounting policy. 

Board discretion 

The LTI is subject to the Board’s absolute discretion at all times.  

Clawback  

KMP LTI awards are subject to clawback for cause or material misstatement of the Group’s financial statements.  

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For the year ended 30 April 2021 

5. 

BUSINESS PERFORMANCE AND AT-RISK REMUNERATION OUTCOMES 

The  charts  below  show  Metcash’s  financial  performance  and  percentage  of  maximum  STI  paid  to  KMP  in  the  five-year  period  ended 
30 April 2021. 

Earnings per Share

Share Price

 35

 15

(5)

(25)

100%

 4.00

80%

60%

40%

20%

 3.00

 2.00

 1.00

0%

 -

FY17

FY18

FY19

FY20

FY21

FY17

FY18

FY19

FY20

FY21

Underlying EPS (cps)

Statutory EPS (cps)

% Maximum STI paid

Closing Share Price ($)

% Maximum STI paid

Net Profit

Return on Funds Employed (ROFE)1

 300

 200

 100

 -

(100)

(200)

100%

40.0%

80%

60%

40%

20%

30.0%

20.0%

10.0%

0%

0.0%

100%

80%

60%

40%

20%

0%

100%

80%

60%

40%

20%

0%

FY17

FY18

FY19

FY20

FY21

FY17

FY18

FY19

FY20

FY21

Underlying NPAT ($m)

Statutory NPAT ($m)

% Maximum STI paid

ROFE (%)

% Maximum STI paid

1.  ROFE is calculated based on average of opening and closing funds employed and based on underlying EBIT. 

Other Group performance metrics over the last five years were as follows: 

Financial year  

Revenue ($b) 

Cash realisation ratio (%) 

Dividends declared per share (cents) 

Average STI payments to KMP as a % of maximum  

FY17

12.3

118%

4.5

36.0%

FY18

12.4

101%

13.0

47.0%

FY19 

12.7 

92% 

13.5 

FY20 

13.0

33%

12.5

57.5% 

43.0%

FY21  

14.3

114%

17.5

84.1%

In FY21, the Group and the pillars have performed exceptionally well, delivering EBIT results against already stretching targets at a 19.9% 
increase on FY20 outcomes in extremely challenging circumstances. Accordingly, the STI outcomes awarded to KMP ranged from 67% to 
90% of maximum. 

In FY20, whilst the Group and the Food pillar delivered strong EBIT results, the Board exercised its discretion to reduce the overall STI award 
to the ‘on target’ level. The Liquor pillar was determined to have performed ‘on target’ and the Hardware pillar ‘below target’.  

In FY19, the Group delivered EBIT results  that were marginally  above target level. The Food and Hardware pillars performed  marginally 
above target level and the Liquor pillar performed at target. 

In FY18, Hardware and Corporate delivered EBIT results at or above the maximum hurdle. The Liquor pillar performed at target level and the 
Food pillar performed between threshold and target.  

In  FY17,  the  Food  pillar  performed  below  threshold  level,  the  Liquor  pillar  performed  at  target  level  and  the  Hardware  pillar  delivered 
earnings in excess of target.  

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For the year ended 30 April 2021 

6. 

FY21 REMUNERATION OUTCOMES 

Actual FY21 KMP remuneration 

The table below reflects actual cash payments made or due to KMP in respect of performance during FY21. The table does not comply with 
IFRS requirements. The required statutory disclosures are shown in section 9 of this report: 

KMP 

J Adams 
A Bell4 
B Soller (retired)5 

C Baddock 

S Marshall 

A Welsh 

Total 
employment 
cost
$

FY21 
STI cash 1
$

FY20 STI
deferred 2
$

LTI 3
$ 

1,800,000

 1,612,774 

600,000

 1,239,017 

298,755

562,007

700,000

970,834

700,000

 259,923

 379,354 

 607,163 

 864,547 

 640,238 

-

214,200

168,000

214,200

28,643

 -

614,343

 -

 614,343 

 136,129 

Total 
$ 

 5,251,791 

 558,678 

 1,769,904 

 1,475,163 

 2,663,924 

 1,505,010 

1.  Represents the cash component of the FY21 STI reward amount of 67% (Group CEO) and 75% (other KMP) payable in cash in July 2021. The deferred equity component 
of the FY21 STI reward of 33% (Group CEO) and 25% (other KMP), is not presented above because the reward is conditional upon the executive being employed by 
the Company on 15 April 2022. Shares are issued to participants by 25 April 2022 and are then restricted from trading until the close of 28 June 2022. 

2.  Represents  the  deferred  equity  component  of  the  FY20  STI  reward  of  50%  (Group  CEO)  and  40%  (other  KMP)  which  were  deferred  as  equity.  The  KMPs  have 
subsequently met the continuity of employment service condition. Accordingly, the performance rights have vested and the shares were issued to the KMPs in April 
2021. The shares are restricted from trading until the close of 28 June 2021. The amounts presented above are based on the number of rights vested multiplied by 
the VWAP of Metcash shares over the 20 business days ending 16 March 2020 of $2.58 per share. 

3.  The FY19-FY21 LTI will partially vest during FY21 at 90%, subject only to the KMP remaining in employment until 15 August 2021. The amounts presented above are 

based on the number of rights that will vest multiplied by the VWAP of Metcash shares over the 20 business days until 30 April 2021 of $3.74 per share.  

4.  Mr Bell commenced employment on 1 September 2020 and was appointed as Group CFO on 7 December 2020, with a fixed remuneration of $750,000. The amounts 
disclosed above reflect Mr Bell’s total fixed remuneration and actual STI award for the period from 7 December 2020 to 30 April 2021 as KMP. In addition, Mr Bell 
received total fixed remuneration of $201,245 and FY21 STI cash award of $175,086 as non-KMP relating to the period from 1 September 2020 to 7 December 2020. 
5.  Mr Soller retired as Group CFO on 7 December 2020 and will cease employment on 31 December 2021. The amounts disclosed above reflect Mr Soller’s total fixed 
remuneration and actual STI and LTI award for the period from 1 May 2020 to 7 December 2020 as KMP. Mr Soller’s fixed remuneration was increased to $928,200 with 
effect from 1 May 2020, in accordance with the customary annual review. In addition, Mr Soller received total actual FY21 remuneration of $613,374 as non-KMP 
relating to the period from 8 December 2020 to 30 April 2021. In line with Metcash’s good leavers policy, Mr Soller retained (on a pro-rata basis) 175,946 and 115,542 
of his FY20-FY22 and FY21-FY23 LTI performance rights, respectively, which will be tested in accordance with existing performance conditions.  

FY21 STI outcomes 

Metcash’s performance in FY21 exceeded expectations. This was driven by the exceptional performance of our executive team.   

Performance against each financial STI measure comfortably exceeded ‘stretch’ targets, allowing each STI Pool to be funded to its maximum 
level. 

As outlined on the following page, these financial results combined with KMP exceeding expectations against their individual objectives, 
resulted in overall STI outcomes ranging from 67%-90% of maximum. 

The Board views these FY21 STI outcomes as an appropriate recognition of the KMP’s performance. This outcome also recognises that FY21 
performance was reflected in strong outcomes for shareholders, customers and the broader workforce (who were also eligible for maximum 
bonus payments in FY21).  

Metcash invited KPMG to provide an independent view on the reasonableness of the STI outcomes. KPMG concluded Metcash’s FY21 STI 
scorecard outcomes appear reasonable in the context of the Company’s: 
•  Financial position (strong balance sheet, FY21 performance exceeded stretch targets against all key financial metrics, no Job Keeper 

assistance utilised, all assistance from NZ COVID-19 wage subsidy repaid); 

•  Shareholder outcomes (shareholder returns have been strong, and dividends have increased); and 
•  Workforce outcomes (pay increases occurred as normal throughout the organisation, bonuses and other incentives commensurate to 
performance outcomes are to be paid for team members, employee engagement scores improved, and no major redundancies occurred 
during the year). 

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For the year ended 30 April 2021 

The FY21 STI outcomes against each of the KMPs Balanced Scorecards are summarised below: 

Balanced Scorecard Outcomes 

J Adams
Group CEO

A Bell
Group CFO

C Baddock
CEO ALM

S Marshall
CEO Food

A Welsh
CEO IHG

Financial & Value Creation Objectives (60%)  
Sales revenue1 
UPAT 
EBIT 
ROFE 
Cash Conversion 
Working Capital  
Project Horizon Implementation Planning 

Stretch
Stretch
Stretch
Stretch
Stretch
N/A
On target

Stretch  
Stretch  
Stretch  
Stretch  
Stretch  
N/A  
On target  

Stretch
N/A
Stretch
Stretch
N/A
On target
On target

Stretch  
N/A  
Stretch  
Stretch  
N/A  
Above target  
On target  

Stretch
N/A
Stretch
Stretch
N/A
On target
On target

Strategic Objectives (40%) 
Our People 
Strong & Positive Culture  
Safety 

Our Business 
Improve Pillar Metrics 
MFuture program 
Finance costs (net) 
Cost centre management 

Behaviours  

Overall rating  

Stretch
Below target

Stretch  
Below target  

Stretch
Below target

Stretch  
Below target  

Above Target
Stretch

On target
Above target
N/A
N/A

N/A  
N/A  
Above target  
On target  

On target
Above target
N/A
N/A

On target  
Above target  
N/A  
N/A  

Above target
Stretch
N/A
N/A

Strong

Strong  

Strong

Strong  

Strong

Stretch

Stretch  

Stretch

Stretch  

Stretch

STI % of maximum awarded 

87%

86%  

86%

88%  

90%

1.  Sales revenue (including charge-through sales). 

The table below reflects the KMP’s FY21 STI outcomes when compared against target and maximum potential STI: 

 KMP 

J Adams  
A Bell3 
B Soller (retired)4 
C Baddock 
S Marshall 
A Welsh 

Target 
potential STI
$

Maximum
potential STI
$

STI awarded 
% of maximum

STI 
cash1
$

STI 
deferred2 
$ 

Total STI 
awarded
$

Maximum STI 
forfeited
$

1,225,000
180,149
337,204 
420,000
584,400
420,000

2,756,250
405,335
758,709 
945,000
1,314,900
945,000

87.3%
85.5%
66.7%
85.7%
87.7%
90.3%

 1,612,774 
 259,923 
 379,354 
 607,163 
 864,547 
 640,238 

 794,351 
 86,640 
 126,451 
 202,388 
 288,182 
 213,413 

 2,407,125 
 346,563 
 505,805 
 809,551 
 1,152,729 
 853,651 

 349,125 
 58,772
 252,904 
 135,449 
 162,171 
 91,349 

1  The cash component of the FY21 STI reward of 67% (Group CEO) and 75% (other KMP) is payable in cash in July 2021. 
2  The deferred equity component of the FY21 STI reward of 33% (Group CEO) and 25% (other KMP) is deferred and released through the issue of Metcash performance 
rights, conditional upon the executive being employed by the Company on 15 April 2022. Shares are issued to participants by 25 April 2022 and are then restricted 
from trading until the close of 28 June 2022. 

3  Mr Bell commenced employment on 1 September 2020 and was appointed as Group CFO on 7 December 2020, with a fixed remuneration of $750,000. The amounts 
disclosed above reflect Mr Bell’s STI award for the period from 7 December 2020 to 30 April 2021 as KMP. In addition, Mr Bell received an STI award of $233,448 as 
non-KMP relating to the period from 1 May 2020 to 7 December 2020. 

4  Mr Soller retired as Group CFO on 7 December 2020 and will cease employment on 31 December 2021. The amounts disclosed above reflect Mr Soller’s STI award for 
the period from 1 May 2020 to 7 December 2020 as KMP. In addition, Mr Soller received an STI award of $329,574 as non-KMP relating to the period from 8 December 
2020 to 30 April 2021.  

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For the year ended 30 April 2021 

FY20 STI deferred equity component outcomes 

In FY20, the Group’s ‘at risk’ STI plan introduced a deferred equity component so that the majority of the KMP’s performance pay is delivered 
in equity. The following table presents the vesting of the FY20 STI deferred equity component, following completion of the employment 
service condition on 15 April 2021:  

Participant 

J Adams 
B Soller (retired) 
C Baddock 
S Marshall 
A Welsh 

Vesting date

15 April 2021
15 April 2021
15 April 2021
15 April 2021
15 April 2021

No. of 
rights held

No. of rights 
vested

No. of rights 
forfeited

232,558
83,023
65,116
83,023
11,102

232,558
83,023
65,116
83,023
11,102

-
-
-
-
-

The number of performance rights were calculated by dividing 50% (Group CEO) and 40% (other KMP) of the FY20 STI award dollar value by 
the  VWAP  of  Metcash  ordinary  shares  over  the  20  trading  days  ending  16  March  2020  of  $2.58  per  share.  The  FY20  STI  deferred  equity 
component subsequently vested on 15 April 2021 following the KMPs completion of the service condition. These performance rights have 
now been released as shares and are restricted for trading until the close of 28 June 2021. 

Long-term incentives 

Details of LTI grants made to KMP during the financial year 

The following FY21-FY23 LTI grant was made to KMP during FY21: 

Participant 

Grant date

Hurdle

Vesting date 

No. of rights

Fair value 
per right
$

Grant 
entitlement 
(% of TEC)1 

J Adams2 
A Bell3 

-
11 December 2020

B Soller (retired)4 

11 December 2020

C Baddock 

11 December 2020

S Marshall 

11 December 2020

A Welsh 

11 December 2020

-
ROFE
TSR
ROFE
TSR
ROFE
TSR
ROFE
TSR
ROFE
TSR

- 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 
15 August 2023 

-
77,510
77,510
103,779 
103,779
81,395
81,395
103,779 
103,779
81,395
81,395

-
3.10
2.15
3.10
2.15
3.10
2.15
3.10
2.15
3.10
2.15

- 
60% 

60% 

60% 

60% 

60% 

1.  The grant entitlement is expressed as a percentage of the face value of performance rights divided by the participants’ annual TEC at grant date.  
2.  As a result of the COVID-19-related uncertainty in the early months of the financial year, Mr Adams’ FY21-FY23 LTI grant was not put forward to shareholders for 
approval at  the 2020 AGM. Mr Adams’ FY21-FY23 LTI grant  will be put to shareholders for approval at  the 2021 AGM. Subject to shareholder approval,  the same 
measures and timeline will apply to Mr Adams’ FY21 LTI grant as all other participants. In accordance with AASB 2 Share-based payments, the fair value of the share-
based payment is to be determined at grant date (i.e., 2021 AGM date). For the purposes of this report, Mr. Adams’ LTI expense for his services rendered during FY21 
has been based on an estimate of the fair value of the performance rights. 

3.  Mr Bell was appointed Group CFO on 7 December 2020. 
4.  Mr Soller retired as Group CFO on 7 December 2020 and will cease employment on 31 December 2021. In FY21, Mr Soller was issued 207,558 performance rights in 
relation  to  the  FY21-FY23  LTI  grant.  Mr  Soller  retained  (on a  pro-rata basis) 115,542  FY21-FY23 LTI  performance  rights,  which  remain  on  foot  subject  to  existing 
performance hurdles and timeframes. The number of performance rights retained was determined on a pro-rata basis up to the date of cessation of employment. 
The balance of 92,016 performance rights were forfeited. 

66  Metcash Annual Report 2021

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For the year ended 30 April 2021 

FY19-FY21 LTI grant 

The plan is expected to partially vest on 15 August 2021 at 90%, subject only to the active participants remaining in employment until 15 
August 2021. 

The FY19-FY21 LTI grant vesting results are set out below: 

Performance condition 
UEPS CAGR 

Weighting 
50% 

RTSR 

50% 

Performance result 
UEPS CAGR performance over the three-year 
plan period was 5.2% 

Vesting result (%) 
100% 

RTSR performance over the three-year plan 
period was 6.0% above Index TSR 

80% 

The vesting of the FY19-FY21 LTI rights will be as follows: 

Participant 

J Adams 

B Soller 

S Marshall 

A Welsh 

FY20-FY22 LTI grant 

Hurdle

UEPS CAGR
RTSR
UEPS CAGR
RTSR
UEPS CAGR
RTSR
UEPS CAGR
RTSR

No. of 
rights held

No. of rights 
expected to vest

No. of rights 
expected to be forfeited

184,049
184,049

91,257
91,257
91,257
91,257
20,221
20,221

184,049
147,239

91,257
73,006
91,257
73,006
20,221
16,177

-
36,810

-
18,251
-
18,251
-
4,044

The ATSR component is currently performing at the maximum level on the vesting scale. This interim performance assessment is based on 
a VWAP of $3.74 per share, measured across the 20 business days to 30 April 2021. In FY21, the Group provided for the ROFE component 
based on the maximum level of performance.  

FY21-FY23 LTI grant 

The ATSR component is currently performing at the maximum level on the vesting scale. This interim performance assessment is based on 
a VWAP of $3.74 per share, measured across the 20 business days to 30 April 2021. In FY21, the Group provided for the ROFE component 
based on the maximum level of performance.  

Remuneration mix 

The chart below outlines the FY21 remuneration mix for KMP at the end of the year including the deferral of the 33% (Group CEO) and 25% 
(other KMP) of STI ‘at risk’ equity component. Each remuneration component is shown as a percentage of total remuneration measured at 
Target and at Maximum earnings opportunity. LTI values have been measured at grant date, based on the face value of incentives granted 
in FY21.  

The KMP remuneration weighting as a percentage of TEC during FY21 was as follows: 

Metcash Group  Financial Report FY21 

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For the year ended 30 April 2021 

7. 

KMP SERVICE AGREEMENTS 

Name 

Agreement term 

Executive notice 

Metcash notice 

Redundancy 

J Adams1 
A Bell 
C Baddock 
S Marshall 
A Welsh 

Four years (based on current 482 visa limitations)1 
Ongoing unless notice given 
Ongoing unless notice given  
Ongoing unless notice given 
Ongoing unless notice given 

12 months 
12 months 
12 months 
12 months 
12 months 

12 months 
12 months 
12 months 
12 months 
12 months 

12 months 
12 months 
12 months 
12 months 
12 months 

1.  Mr Adams’ visa was renewed in February 2021 and was granted for a further four years.  

In  the  event  of  cessation  of  employment,  a  KMP’s  unvested  performance  rights  will  ordinarily  lapse,  however,  this  is  subject  to  Board 
discretion which may be exercised in circumstances such as death, disability, retirement, redundancy or special circumstances.  

In some circumstances on termination of employment, the Group may require individuals to enter into non-compete arrangements with the 
Group. These arrangements may require a payment to the individual. 

Minimum shareholding guidelines  

Minimum shareholding guidelines have been implemented for all KMP commencing as of the effective date specified below or upon the date 
of appointment as KMP, whichever occurs later. 

Position 

Group CEO 
Other KMP 

Value

Time to achieve

Effective date 

1 x TEC
0.5 x TEC

5 years
5 years

1 May 2018 
1 May 2019 

8. 

NON-EXECUTIVE DIRECTOR REMUNERATION  

Remuneration policy 

The objectives of Metcash’s policy regarding Non-executive Director fees are: 

  To preserve the independence of Non-executive Directors by not including any performance-related element; and  

  To  be  market  competitive  with  regard  to  Non-executive  Director  fees  in  comparable  ASX-listed  companies  and  to  the  time  and 

professional commitment in discharging the responsibilities of the role. 

All Non-executive Directors are paid a fixed annual fee. In addition,  Committee fees are  paid to recognise the  additional responsibilities 
associated with participating on a Board Committee. The fixed fee to the Board  Chair is to remunerate the Chair  for all responsibilities, 
including participating on any Board Committees.  

To align individual interests with shareholders’ interests, Non-executive Directors are encouraged to hold Metcash shares. Non-executive 
Directors fund their own share purchases and must comply with Metcash’s share trading policy.  

Aggregate fee limit 

Non-executive  Director  fees  are  limited  to  a  maximum  aggregate  amount  approved  by  shareholders.  The  Board  intends  to  propose  an 
increase in the fee limit to $2,000,000 for approval by shareholders at the 2021 AGM. The proposed increase reflects an update on the existing 
limit of $1,600,000 which was approved in 2012. 

As a reasonableness test, this pool increase was assessed against comparison data provided by Aon Hewitt which indicated that the peer 
group average pool limit was $2,000,000. Additionally, consideration was given to ‘fair fee’ criteria including the pool being no greater than 
two times total NED annual fees. The Metcash fee limit of $2,000,000 sits within that criterion.  

Minimum shareholding guidelines 

Minimum shareholding guidelines have been implemented for all Non-executive Directors of one year’s base fees to be accumulated in five 
years from the effective date of 1 May 2019 or upon their date of appointment as a Non-executive Director, whichever occurs later.  

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For the year ended 30 April 2021 

Non-executive Director fee structure 

Consistent with all executive remuneration practices in Metcash, extensive annual independent data benchmarking is undertaken on Board 
fees. Averaged over the last eight years, the Board fees have increased by 2.25% per annum and this results in Metcash sitting below the 
market benchmark of our peer group. An increase in fees to close the gap was made in FY21 which moves the position to between 81% and 
99% of the market benchmark. 

Board 
Chair 
Non-executive Director 

Committee 
Audit, Risk & Compliance 
   Chair 
   Member 
People & Culture 
   Chair 
   Member 
Nomination 
   Chair 
   Member 

FY21
$1,2

451,474
153,007

36,558
16,444

36,558
16,444

-
-

1.  Per annum fees as at the end of the financial year, including superannuation. 
2.  The increase in per annum fees was effective 1 May 2020 except for the Chairman of the Board which was effective 1 December 2020. 

The Non-executive Directors did not receive a fee increase in FY20. 

Non-executive Director remuneration  

Name 

R Murray 

P Birtles 

T Dwyer 

M Jordan 

H Nash 

C Holman1  

W Tang (resigned) 

A Brennan (resigned) 

F Balfour (retired) 

Total 

Financial 
year

Fees
$

Superannuation
$

FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20

417,352
409,051
170,057
110,536
160,873
164,875
169,767
 161,683 
181,211
168,638
90,271
-
-
85,972
-
49,127
-
54,958
 1,189,531
1,204,840

21,581
20,924
16,155
10,501 
15,283
15,663
16,128
 15,360 
8,354
10,304
8,576
-
-
8,167
-
4,667
-
5,221
86,077
90,807

1.  Ms Holman was appointed a Non-executive Director on 14 September 2020.  

Metcash Group  Financial Report FY21 

FY20
$1

429,975
145,721

34,817
15,661

34,817
15,661

-
-

Total
$

438,933
429,975
186,212
121,037
176,156
180,538
185,895
177,043
189,565
178,942
98,847
-
-
94,139
-
53,794
-
60,179
 1,275,608 
1,295,647

69

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Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report 
Directors’ Report

For the year ended 30 April 2021 

Non-executive Director shareholdings  

Name 

Directors 
R Murray 
P Birtles 
T Dwyer 
M Jordan 
H Nash 
C Holman1 

Balance at 
1 May 2020

Acquired 
during the year

Balance at 
30 April 2021

Balance at 
report date

84,005
40,000
60,000
42,651
37,431 
-
264,087

-
-
-
14,790
13,758
30,000
58,548

84,005
40,000
60,000
57,441
51,189
30,000
322,635

84,005
40,000
60,000
57,441
51,189
30,000
322,635

1.  Ms Holman was appointed a Non-executive Director on 14 September 2020.  

9. 

STATUTORY DISCLOSURES  

Fixed and at-risk remuneration  

KMP 

J Adams 

A Bell5 

B Soller  
(retired)6 
C Baddock 

S Marshall 

A Welsh 

M Laidlaw 
(retired)7 
Total 
Total 

Year

FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20
FY21
FY20

Fixed 
remuneration
$

STI 
cash1
$

STI 
deferred 2, 3 
$ 

Super-
annuation
$

LTI 
(share-based 
payments) 
$ 

Leave4
$

Performance
- related
%

Total
$

1,800,000
1,800,000
290,113
-
548,940
871,575
678,419
548,421
949,253
871,575
678,419
158,083
-
729,075
4,945,144
4,978,729

1,612,774
600,000
259,923
-
379,354
321,300
607,163
252,000
864,547
321,300
640,238
42,964
-
360,000
4,363,999
1,897,564

697,176 
300,000 
43,320 
- 
170,326 
107,100 
185,194 
699,492 
251,191 
107,100 
130,360 
4,990 
- 
- 
1,477,567 
1,218,682 

-
-
8,642
-
13,067
20,925
21,581
17,503
21,581
20,925
21,581
5,251
-
20,925
86,452
85,529

69,099
90,464 
35,208
-
167,528 
69,178 
(8,106)
43,253 
29,275
15,347 
22,340
66,470
-
18,855 
315,344
303,567

1,385,992 
373,174 
47,614 
- 
502,350 
146,547 
280,130 
28,880 
570,642 
133,212 
212,481 
6,652 
- 
152,199 

5,565,041
3,163,638 
684,820
-
1,781,565
1,536,625 
1,764,381
1,589,549 
2,686,489
1,469,459 
1,705,419
284,410
-
1,281,054 
2,999,209  14,187,715
9,324,735

840,664 

66.4%
40.2%
51.2%
-
59.1%
37.4%
60.8%
61.7%
62.8%
38.2%
57.6%
19.2%
-
40.0%
62.3%
42.4%

1.  The cash component of the FY21 STI reward of 67% (Group CEO) and 75% (other KMP) is payable in cash in July 2021. The cash component of the FY20 STI reward of 

50% (Group CEO) and 60% (other KMP) was paid in cash in July 2020. 

2.  The deferred equity component of the FY21 STI reward of 33% (Group CEO) and 25% (other KMP) is deferred and released through the issue of Metcash performance 
rights, conditional upon the executive being employed by the Company on 15 April 2022. Shares are issued to participants by 25 April 2022 and are then restricted 
from trading until the close of 28 June 2022. The fair value of the deferred share component is amortised over the two-year performance period. 

3.  The deferred equity component of the FY20 STI reward of 50% (Group CEO) and 40% (other KMP) vested during the year. Shares were issued to participants in April 
2021 and are restricted from trading until the close of 28 June 2021. The fair value of the deferred share component is amortised over the two-year performance 
period. Mr Baddock’s FY20 STI deferred included a buy-out grant awarded to him upon commencement of his employment and appointment as CEO ALM. 

4.  Includes changes in annual and long service leave entitlements. 
5.  Mr Bell commenced employment on 1 September 2020 and was appointed as Group CFO on 7 December 2020, with fixed remuneration of $750,000. The amounts 
disclosed above reflect Mr Bell’s remuneration for the period from 7 December 2020 to 30 April 2021 as KMP. In addition, Mr Bell received total remuneration of 
$478,586 as non-KMP relating to the period from 1 September 2020 to 7 December 2020. 

6.  Mr Soller retired as Group CFO on 7 December 2020 and will cease employment on 31 December 2021. The amounts disclosed above reflect Mr Soller’s remuneration 
relating to the period from 1 May 2020 to 7 December 2020 as KMP. In addition, Mr Soller received (a) total remuneration of $861,165 as non-KMP relating to the period 
from 8 December 2020 to 30 April 2021 and (b) is expected to receive total remuneration of $1,028,722 as non-KMP relating to the period 1 May 2021 to 31 December 
2021. The terms of Mr Soller’s employment prohibits him from accepting employment at a competitor company for six months following his cessation of employment 
on 31 December 2021. In line with Metcash’s good leavers policy, Mr Soller retained 175,946 and 115,542 of his FY20-FY22 and FY21-FY23 LTI performance rights, 
respectively, which will be tested in accordance with existing performance conditions. 

7.  Mr Laidlaw retired as CEO IHG on 30 April 2020. 

70  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

31

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report 
Directors’ Report

For the year ended 30 April 2021 

KMP performance rights holdings 

Name 

J Adams  
A Bell2 
B Soller (retired) 3 
C Baddock 
S Marshall 
A Welsh 
Total 

Balance at 
1 May 2020

Granted 

Vested/
Exercised1

1,278,706
-
567,338
154,982
539,806
121,480
2,662,312

232,558
155,020
290,581
227,906
290,581
173,892
1,370,538

(547,858)
-
(209,213)
(65,116)
(190,656)
(39,606)
(1,052,449)

Forfeited

(152,504)
-
(174,704)
-
(52,059)
(13,786)
(393,053)

Balance at 30 
April 2021

Balance at 
report date

810,902
155,020
474,002
317,772
587,672
241,980
2,587,348

810,902
155,020
474,002
317,772
587,672
241,980
2,587,348

1  As foreshadowed in the FY20 financial report, a total of 577,627 performance rights from the FY18-FY20 LTI plan partially vested on 15 August 2020. The vested 
shares were acquired on market and allocated to the participants on 15 August 2020. In addition, a total of 474,822 performance rights were granted to the 
KMPs and have then subsequently vested in relation to the deferred component of the FY20 STI plan. 

2  Mr Bell commenced employment on 1 September 2020 and was appointed as Group CFO on 7 December 2020. 
3  As set out in section 6, 164,263 performance rights held by Mr Soller in relation to the FY19-21 LTI plan are expected to vest on 15 August 2021. Mr Soller 
retained (on a pro-rata basis) 175,946 and 115,542 of his FY20-FY22 and FY21-FY23 LTI performance rights, respectively, which will be tested in accordance 
with existing performance conditions. The number of rights retained was determined on a pro-rata basis up to the date of Mr Soller’s cessation of employment 
on 31 December 2021. The balance of the performance rights in relation to the FY20-FY22 and FY21-FY23 LTI plans were forfeited. 

KMP shareholdings 

Name 

J Adams 
A Bell 
B Soller (retired) 
C Baddock 
S Marshall 
A Welsh 
Total 

Balance at 
1 May 2020

Acquired 
during the year1

Other 
adjustments2

Balance at 
30 April 2021

Balance at 
report date

-
-
184,927
221,400
196,713
32,603
635,643

547,858
-
209,213
65,116
190,656
39,606
1,052,449

-
-
(394,140)
 -
-
-
(394,140)

547,858
-
-
286,516
387,369
72,209
1,293,952

547,858
-
-
286,516
387,369
72,209
1,293,952

1  Includes vesting of shares in relation to Metcash deferred STI and LTI plans. 
2  Reflects changes in KMP composition following retirement or resignation. 

This concludes the Remuneration Report. 

Metcash Group  Financial Report FY21 

71

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Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended 30 April 2021 

Directors’ Report 
Directors’ Report 
Directors’ Report
For the year ended 30 April 2021 
Other disclosures 
Other disclosures 
Unissued shares under share options and performance rights 

At the date of this report, there were 6,496,163 performance rights (6,463,229 at the reporting date). There were no share options on 
Unissued shares under share options and performance rights 
issue  at  the  reporting  date  or  at  the  date  of  this  report.  Refer  to  note  19  of  the  financial  statements  for  further  details  regarding 
At the date of this report, there were 6,496,163 performance rights (6,463,229 at the reporting date). There were no share options on 
performance rights.  
issue  at  the  reporting  date  or  at  the  date  of  this  report.  Refer  to  note  19  of  the  financial  statements  for  further  details  regarding 
performance rights.  
Shares issued as a result of options and performance rights 

During the year, a total of 1,022,632 shares and 619,892 shares were acquired on market in relation to the vesting of the FY18-FY20 LTI 
Shares issued as a result of options and performance rights 
grant and FY20 STI deferred equity component, respectively, and these shares were issued to employees and executives. There were 
During the year, a total of 1,022,632 shares and 619,892 shares were acquired on market in relation to the vesting of the FY18-FY20 LTI 
no other shares issued to employees or executives during or since the end of the financial year in respect of the exercise of options or 
grant and FY20 STI deferred equity component, respectively, and these shares were issued to employees and executives. There were 
performance rights. 
no other shares issued to employees or executives during or since the end of the financial year in respect of the exercise of options or 
performance rights. 
Indemnification of Auditors  

Pursuant  to  the  terms  of engagement  the  Company  has  with  its  auditors,  EY  Australia,  the  Company  has  agreed  to  indemnify  EY 
Indemnification of Auditors  
Australia to the extent permitted by law and professional regulations, against any losses, liabilities, costs or expenses incurred by EY 
Pursuant  to  the  terms  of engagement  the  Company  has  with  its  auditors,  EY  Australia,  the  Company  has  agreed  to  indemnify  EY 
Australia where they arise out of or occur in relation to any negligent, wrongful or wilful act or omission by the Company. No payment 
Australia to the extent permitted by law and professional regulations, against any losses, liabilities, costs or expenses incurred by EY 
has been made to EY Australia by the Company pursuant to this indemnity, either during or since the end of the financial year. 
Australia where they arise out of or occur in relation to any negligent, wrongful or wilful act or omission by the Company. No payment 
has been made to EY Australia by the Company pursuant to this indemnity, either during or since the end of the financial year. 
Non-audit services 

The following non-audit services were provided by the Company’s auditor, EY Australia. The Directors are satisfied that the provision 
Non-audit services 
of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. The 
The following non-audit services were provided by the Company’s auditor, EY Australia. The Directors are satisfied that the provision 
nature and scope of each type of non-audit service provided means that auditor independence was not compromised.  
of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. The 
The auditor’s independence declaration for the year ended 30 April 2021 has been received and is included on page 77. 
nature and scope of each type of non-audit service provided means that auditor independence was not compromised.  

The auditor’s independence declaration for the year ended 30 April 2021 has been received and is included on page 117. 
EY received or are due to receive $457,000 for the provision of non-audit services relating to tax compliance and advisory. 

EY received or are due to receive $457,000 for the provision of non-audit services relating to tax compliance and advisory. 
Subsequent events 

On  28  June  2021,  Metcash  announced  that  it  has  increased  its  ownership  in  Total  Tools  Holdings  (TTH)  from  70%  to  85%  for  an 
Subsequent events 
acquisition cost of $59.4 million. Metcash has also increased its debt facility to TTH from $40 million to $65 million. TTH has significant 
On  28  June  2021,  Metcash  announced  that  it  has  increased  its  ownership  in  Total  Tools  Holdings  (TTH)  from  70%  to  85%  for  an 
growth opportunities and this increase, together with a portion of the consideration for the additional 15% holding, is expected to 
acquisition cost of $59.4 million. Metcash has also increased its debt facility to TTH from $40 million to $65 million. TTH has significant 
help fund TTH’s growth plans. This includes expansion of the store network and the acquisition of an ownership interest in a select 
growth opportunities and this increase, together with a portion of the consideration for the additional 15% holding, is expected to 
number of stores. 
help fund TTH’s growth plans. This includes expansion of the store network and the acquisition of an ownership interest in a select 
In  addition,  the  Group  also  announced  that  it  is  undertaking  an  Off-Market  Buy-Back  (‘Buy-Back’)  of  up  to  approximately  $175.0 
number of stores. 
million1. This follows the Board’s assessment of the Group’s ability to distribute excess capital to shareholders having regard to: an 
In  addition,  the  Group  also  announced  that  it  is  undertaking  an  Off-Market  Buy-Back  (‘Buy-Back’)  of  up  to  approximately  $175.0 
improvement in the level of economic certainty; its near-term capital expenditure and working capital requirements; opportunities to 
million1. This follows the Board’s assessment of the Group’s ability to distribute excess capital to shareholders having regard to: an 
grow and create shareholder value; while also maintaining a strong balance sheet with low gearing. Based on an expected Buy-Back 
improvement in the level of economic certainty; its near-term capital expenditure and working capital requirements; opportunities to 
of approximately $175.0 million, the Share Buy-Back, together with dividends for FY21, will result in approximately $354.0 million2 
grow and create shareholder value; while also maintaining a strong balance sheet with low gearing. Based on an expected Buy-Back 
being returned to shareholders. 
of approximately $175.0 million, the Share Buy-Back, together with dividends for FY21, will result in approximately $354.0 million2 
being returned to shareholders. 
Other than matters disclosed in this report, there were no events that have occurred after the end of the financial year that would 
materially affect the reported results or would require disclosure in this report.  
Other than matters disclosed in this report, there were no events that have occurred after the end of the financial year that would 
Rounding 
materially affect the reported results or would require disclosure in this report.  

The amounts contained in this report and in the financial statements have been rounded to the nearest $100,000 (where rounding is 
Rounding 
applicable) under the option available to the Company under ASIC Corporations Instrument 2016/191. The Company is an entity to 
The amounts contained in this report and in the financial statements have been rounded to the nearest $100,000 (where rounding is 
which the legislative instrument applies. 
applicable) under the option available to the Company under ASIC Corporations Instrument 2016/191. The Company is an entity to 
Signed in accordance with a resolution of the Directors. 
which the legislative instrument applies. 

Signed in accordance with a resolution of the Directors. 

Jeff Adams 
Director 
Jeff Adams 
Sydney, 28 June 2021 
Director 
Sydney, 28 June 2021 

1   Metcash may vary the size of the Buy-Back depending on a number of factors including shareholder demand, market conditions and future capital requirements. If Metcash 

increases the Buy-Back it will not buy back more shares than allowed within its 10% limit under the Corporations Act. 

2   Reflects a Buy-Back of ~$175.0 million and excludes any FY22 potential dividends. 
1   Metcash may vary the size of the Buy-Back depending on a number of factors including shareholder demand, market conditions and future capital requirements. If Metcash 

increases the Buy-Back it will not buy back more shares than allowed within its 10% limit under the Corporations Act. 

72  Metcash Annual Report 2021

2   Reflects a Buy-Back of ~$175.0 million and excludes any FY22 potential dividends. 
Metcash Group  Financial Report FY21 

Metcash Group  Financial Report FY21 

33 

33 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
Financial Report

For the year ended 30 April 2021

Statement of Comprehensive Income 

Statement of Financial Position 

Statement of Changes in Equity 

Statement of Cashflows 

Notes to the Financial Statements 

1. 

2. 

3. 

4. 

5. 

6. 

7. 

8. 

9. 

10. 

11. 

Corporate Information 

Segment Information 

Other Income And Expenses 

Income Tax 

Dividends 

Trade Receivables And Loans 

Right-Of-Use Assets, Lease Receivables And Lease Liabilities 

Equity-Accounted Investments 

Property, Plant And Equipment 

Intangible Assets 

Interest-Bearing Borrowings 

12.  Provisions 

13.  Put Options And Other Financial Liabilities 

14.  Contributed Equity And Reserves 

15.  Reconciliation Of Cashflows From Operating Activities 

16.  Financial Risk Management 

17.  Capital Management 

18.  Related Party Disclosures 

19.  Share-Based Payments 

20. 

Information Relating To Metcash Limited (The Parent Company) 

21.  Auditors Remuneration 

22.  Earnings Per Share 

23.  Business Combinations 

24.  Commitments And Contingent Liabilities 

25.  Subsequent Events 

Appendix A – Summary Of Significant Accounting Policies 

Appendix B – Information On Subsidiaries 

Appendix C – Equity-accounted Investments 

Directors’ Declaration 

Auditor’s Independence Declaration 

Independent Auditor’s Report 

74

75

76

77

78

78

79

80

81

82

84

86

87

88

90

90

91

92

93

93

96

97

98

100

101

101

102

103

104

105

112

115

116

117

118

73

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther InformationFY21
$m

14,315.3
(12,834.0)
1,481.3

FY20
$m

13,025.4 
(11,712.7)
1,312.7 

Statement of Comprehensive Income 
Statement of Comprehensive Income

For the year ended 30 April 2021 
For the year ended 30 April 2021

Notes 

2 

3 
8 
3 
3 
3 
3 

3 
3 

4 

Sales revenue 
Cost of sales 
Gross profit 

Other income 
Share of profit from equity-accounted investments 
Employee benefit expenses 
Depreciation and amortisation 
Lease expenses 
Provisions for impairment, net of reversals 
Other expenses 
Finance costs, net 
Significant items 
Profit before income tax 

Income tax expense 
Net profit/(loss) for the year 

Other comprehensive (loss)/income for the year, net of tax 
Total comprehensive income/(loss) for the year 

Net profit/(loss) for the year is attributable to: 
Equity holders of the parent 
Non-controlling interests 

Total comprehensive income/(loss) for the year is attributable to: 
Equity holders of the parent 
Non-controlling interests 

Earnings/(loss) per share attributable to the ordinary equity holders of the Company: 

 Basic earnings/(loss) per share (cents) 
 Diluted earnings/(loss) per share (cents) 

22 
22 

24.0
20.1
(727.2)
(163.7)
(69.2)
(42.9)
(121.0)
(42.6)
(17.0)
341.8

(100.4)
241.4

(1.8)
239.6

239.0
2.4
241.4

237.2
2.4
239.6

23.4
23.3

The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes. 

74  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

25.6
5.3
(651.4)
(157.2)
(73.0)
(28.3)
(98.8)
(52.0)
(268.5)
14.4 

(69.6)
(55.2)

0.7
(54.5)

(56.8)
1.6
(55.2)

(56.1)
1.6
(54.5)

(6.2)
(6.2)

34 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Statement of Financial Position 
Statement of Financial Position

As at 30 April 2021 
As at 30 April 2021

Notes 

FY21
$m

FY20
$m

ASSETS 
Current assets 
Cash and cash equivalents 
Trade receivables and loans 
Lease receivables 
Inventories 
Assets held for sale 
Other financial assets 
Total current assets 

Non-current assets 
Trade receivables and loans 
Lease receivables 
Equity-accounted investments  
Net deferred tax assets 
Property, plant and equipment 
Right-of-use assets 
Intangible assets 
Total non-current assets 

TOTAL ASSETS 

LIABILITIES 
Current liabilities 
Trade and other payables 
Lease liabilities 
Provisions 
Income tax payable 
Put options and other financial liabilities 
Total current liabilities 

Non-current liabilities 
Interest-bearing borrowings 
Lease liabilities 
Provisions 
Put options and other financial liabilities 
Total non-current liabilities 

TOTAL LIABILITIES 

NET ASSETS 

EQUITY 
Contributed equity 
Retained earnings 
Other reserves 
Parent interest 
Non-controlling interests 
TOTAL EQUITY 

6 
7 

6 
7 
8 
4 
9 
7 
10 

7 
12 

13 

11 
7 
12 
13 

14 

14 

124.6
1,622.4
41.5
1,008.0
11.0
2.8
2,810.3

15.7
239.0
82.5
125.8
231.8
618.9
729.1
2,042.8

4,853.1

2,094.7
146.6
139.7
31.9
21.9
2,434.8

-
888.0
44.4
194.8
1,127.2

3,562.0

275.1
1,578.2
55.6
1,032.2
11.4
1.5
2,954.0

25.7
237.1
77.6
120.0
214.0
485.4
581.8
1,741.6

4,695.6

2,064.1
173.4
116.3
1.7
7.2
2,362.7

188.4
712.7
58.1
2.1
961.3

3,324.0

1,291.1

1,371.6

867.0
414.6
(1.7)
1,279.9
11.2
1,291.1

853.5
505.5
 (2.3)
1,356.7
14.9
1,371.6

The above Statement of Financial Position should be read in conjunction with the accompanying notes.

Metcash Group  Financial Report FY21 

75

35 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Changes in Equity 
Statement of Changes in Equity

For the year ended 30 April 2021 

For the year ended 30 April 2021

Contributed 
equity 
$m 

Retained 
earnings 
$m 

Other 
reserves 
$m 

  Notes 

Owners 
of the 
parent 
$m 

Non-
controlling 
interests 
$m 

Total 
equity 
$m 

At 1 May 2020 

853.5 

505.5 

(2.3) 

1,356.7 

14.9 

1,371.6 

Total comprehensive income/(loss), net of tax 

- 

239.0 

(1.8) 

237.2 

2.4 

239.6 

Transactions with owners 
Proceeds from equity raising, net of costs 
Dividends paid 
Recognition of put option liabilities 
Share of associate’s adjustment on initial 
adoption of AASB 16 Leases 
Shares issued to employees 
Share-based payments expense 
At 30 April 2021 

14 
5 
13 

19 

13.5 
- 
- 

- 
- 
- 
867.0 

- 
(148.3) 
(172.6) 

(9.0) 
- 
- 
414.6 

- 
- 
- 

- 
(6.3) 
8.7 
(1.7) 

13.5 
(148.3) 
(172.6) 

(9.0) 
(6.3) 
8.7 
1,279.9 

- 
(1.4) 
(4.7) 

- 
- 
- 
11.2 

13.5 
(149.7) 
(177.3) 

(9.0) 
(6.3) 
8.7 
1,291.1 

At 1 May 2019 

559.2 

680.5 

(0.8) 

1,238.9 

9.6 

1,248.5 

Total comprehensive (loss)/income, net of tax 

- 

(56.8) 

0.7 

(56.1) 

1.6 

(54.5) 

Transactions with owners 
Proceeds from equity raising, net of costs 
Dividends paid 
Acquisition of a subsidiary 
Shares issued to employees 
Share-based payments expense 
At 30 April 2020 

14 
5 

19 

294.3 
- 
- 
- 
- 
853.5 

- 
(118.2) 
- 
- 
- 
505.5 

- 
- 
- 
(5.2) 
3.0 
(2.3) 

294.3 
(118.2) 
- 
(5.2) 
3.0 
1,356.7 

- 
(1.0) 
4.7 
- 
- 
14.9 

294.3 
(119.2) 
4.7 
(5.2) 
3.0 
1,371.6 

The above Statement of Changes in Equity should be read in conjunction with the accompanying notes. 

76  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

36 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Cash Flows 
Statement of Cashflows

For the year ended 30 April 2021 
For the year ended 30 April 2021

Cash flows from operating activities 
Receipts from customers 
Payments to suppliers and employees 
Financing component of lease payments, net 
Interest and dividends, net 
Income tax paid, net of tax refunds 
Net cash generated from operating activities 

Cash flows from investing activities 
Proceeds from sale of business and assets 
Payments for acquisition of assets 
Payments for acquisition of businesses, net of cash acquired 
Receipts from subleases, excluding the financing component 
Loans repaid by other entities, net 
Net cash used in investing activities 

Cash flows from financing activities 
Proceeds from equity raising, net of costs 
(Repayments of)/proceeds from borrowings, net 
Payments for on-market purchase of shares 
Payments for lease liabilities, excluding the financing component 
Payment of dividends to owners of the parent 
Payment of dividends to non-controlling interests 
Net cash generated (used in)/from financing activities 

Net (decrease)/increase in cash and cash equivalents 
Add: opening cash and cash equivalents 
Cash and cash equivalents at the end of the year 

Notes 

FY21
$m

FY20
$m

7 

15 

23 
7 

14 
11 

7 

17,845.6 
 (17,256.7)
 (30.3)
 (4.2)
 (78.9)
475.5

16,149.7 
(15,905.1)
(28.5)
(16.5)
(82.1)
117.5

0.6
 (85.6)
 (143.1)
44.3 
12.1 
 (171.7)

13.5
(190.9)
(5.2)
(122.0)
 (148.3)
(1.4)
(454.3)

(150.5)
275.1
124.6

5.4
(61.5)
(29.7)
45.2 
4.2
(36.4)

294.3
9.3
(3.3)
(129.7)
(118.2)
(1.0)
51.4

132.5
142.6
275.1

The above Statement of Cash Flows should be read in conjunction with the accompanying notes. 

Metcash Group  Financial Report FY21 

77

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

1. 

CORPORATE INFORMATION 

The financial statements of Metcash Limited (the ‘Company’) and its controlled entities (together the ‘Group’) for the year ended 30 
April 2021 were authorised for issue in accordance with a resolution of the Directors on 28 June 2021. 

Metcash Limited is a for profit company limited by ordinary shares incorporated and domiciled in Australia whose shares are publicly 
traded on the Australian Securities Exchange. The nature of the operations and principal activities of the Group are described in the 
Directors’ Report. The registered office of the Company is 1 Thomas Holt Drive, Macquarie Park NSW 2113. 

The basis of preparation of the financial statements and the significant accounting policies applied are summarised in Appendix A. 

2. 

SEGMENT INFORMATION 

The Group has identified its operating segments based on the  internal reports  that  are  reviewed and used by  the Chief Executive 
Officer (the chief operating decision maker) in assessing performance and in determining the allocation of resources. Discrete financial 
information about these operating segments is reported on at least a monthly basis. 

The information reported to the CEO is aggregated based on product types and the overall economic characteristics of industries in 
which the Group operates. The Group’s reportable segments are therefore as follows: 

  Food activities comprise the distribution of a range of products and services to independent supermarket and convenience 

retail outlets. 

  Liquor activities comprise the distribution of liquor products to independent retail outlets and hotels. 
  Hardware  activities  comprise  the  distribution  of  hardware  products  to  independent  retail  outlets  and  the  operation  of 

company owned retail stores. 

The Group operates predominantly in Australia. The Group has operations in New Zealand that represent less than 5% of revenue, 
results and assets of the Group. The Group does not have a single customer which represents greater than 10% of the Group's revenue. 

Sales between segments are based on similar terms and conditions to those in place with third party customers. 

Segment results 

Food 
Liquor 
Hardware 

Segment total 
Corporate 

Group underlying earnings before interest and tax (‘EBIT’) 
Finance costs, net (Note 3) 
Significant items (Note 3) 

Profit before income tax 

78  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

Segment revenue

Segment results

FY21

$m

8,316.3
4,374.3
1,624.7

FY20 

$m 

8,121.6 
3,670.3 
1,233.5 

14,315.3

13,025.4 

FY21

$m

192.4
88.7
136.0

417.1
(15.7)

401.4
(42.6)
(17.0)

341.8

FY20

$m

182.7 
72.8 
84.2 

339.7
(4.8)

334.9
(52.0)
(268.5)

14.4

38 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

3. 

OTHER INCOME AND EXPENSES 

(i)  Other income 
Lease income - rent 
Lease income - outgoings recoveries 
Net gain from disposal of business and plant and equipment 

(ii)  Employee benefit expenses 
Salaries and wages, incentives, and on-costs 
Superannuation expense 
Share-based payments expense 

(iii)  Depreciation and amortisation 
Depreciation of right-of-use assets 
Depreciation of property, plant and equipment 
Amortisation of software 
Amortisation of other intangible assets 

(iv)  Lease expenses  
Property rent 
Property outgoings 
Equipment and other leases 

(v)  Provisions for impairment, net of reversals 
Trade receivables and loans 
Inventories 
Property provisions 
Other impairments (net) 

(vi)  Finance costs, net 
Interest expense 
Transaction fees in relation to customer charge cards (Note 6) 
Deferred borrowing costs 
Finance component of lease payments, net 
Finance costs from discounting of provisions 
Interest income 

(vii)  Significant items 
Total Tools acquisition costs and put option valuation (Note 23) 
Project Horizon implementation costs 
MFuture implementation costs 
COVID-19 impairments 
Impairment of goodwill and other assets 
Total significant items before tax  
Income tax benefit attributable to significant items 
Total significant items after tax 

Metcash Group  Financial Report FY21 

FY21
$m

7.1
16.3
0.6
24.0

673.1
45.4
8.7
727.2

106.8
29.5
22.8
4.6
163.7

3.9
54.7
10.6
69.2

14.1
31.2
(6.8)
4.4
42.9

9.8
2.0
1.7
30.3
2.7
(3.9)
42.6

6.1
7.9
3.5
(0.5)
-
17.0
(3.3)
13.7

FY20
$m

8.3
16.8
0.5
25.6

606.1
42.3 
3.0 
651.4

103.1
26.4
23.0
4.7
157.2

3.9
58.6
10.5
73.0

13.2
22.2
(9.3)
2.2
28.3

16.9
5.4
1.0
28.5
3.5
(3.3)
52.0

-
-
10.5
15.6
242.4
268.5
(12.9)
255.6

79

39 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended 30 April 2021 
For the year ended 30 April 2021 
For the year ended 30 April 2021 

OTHER INCOME AND EXPENSES (continued) 
OTHER INCOME AND EXPENSES (continued) 
OTHER INCOME AND EXPENSES (continued) 

Notes to the Financial Statements 
Notes to the Financial Statements 
Notes to the Financial Statements 
Notes to the Financial Statements
3. 
3. 
3. 
Project Horizon implementation costs 
Project Horizon implementation costs 
Project Horizon implementation costs 
Metcash has embarked on the three-year Project Horizon stage one program aimed at derisking the Group’s processes by replacing 
Metcash has embarked on the three-year Project Horizon stage one program aimed at derisking the Group’s processes by replacing 
Metcash has embarked on the three-year Project Horizon stage one program aimed at derisking the Group’s processes by replacing 
aged technology whilst driving efficiencies and simplifying processes through the development of a single operating system across 
aged technology whilst driving efficiencies and simplifying processes through the development of a single operating system across 
the Group. In FY21, the Group incurred $17.3 million of capital expenditure and $7.9 million of expenses on the program. The project 
aged technology whilst driving efficiencies and simplifying processes through the development of a single operating system across 
the Group. In FY21, the Group incurred $17.3 million of capital expenditure and $7.9 million of expenses on the program. The project 
expenses included resource costs, incremental accelerated amortisation of legacy software assets and incremental software licence 
the Group. In FY21, the Group incurred $17.3 million of capital expenditure and $7.9 million of expenses on the program. The project 
expenses included resource costs, incremental accelerated amortisation of legacy software assets and incremental software licence 
and maintenance costs. These costs are separately disclosed within significant items to enable a better understanding of the Group’s 
expenses included resource costs, incremental accelerated amortisation of legacy software assets and incremental software licence 
and maintenance costs. These costs are separately disclosed within significant items to enable a better understanding of the Group’s 
and maintenance costs. These costs are separately disclosed within significant items to enable a better understanding of the Group’s 
results. 
results. 
results. 
MFuture implementation costs 
MFuture implementation costs 
MFuture implementation costs 
The five-year MFuture program commenced in FY20 and includes initiatives aimed at growth and maximising the effectiveness of the 
The five-year MFuture program commenced in FY20 and includes initiatives aimed at growth and maximising the effectiveness of the 
The five-year MFuture program commenced in FY20 and includes initiatives aimed at growth and maximising the effectiveness of the 
Group’s  cost  of  doing  business  (‘CODB’).  During  the  current  year,  the  Group  incurred  $3.5  million  (FY20:  $10.5  million)  of 
Group’s  cost  of  doing  business  (‘CODB’).  During  the  current  year,  the  Group  incurred  $3.5  million  (FY20:  $10.5  million)  of 
implementation costs related to the MFuture program. The current year costs include redundancies and costs associated with the 
Group’s  cost  of  doing  business  (‘CODB’).  During  the  current  year,  the  Group  incurred  $3.5  million  (FY20:  $10.5  million)  of 
implementation costs related to the MFuture program. The current year costs include redundancies and costs associated with the 
implementation costs related to the MFuture program. The current year costs include redundancies and costs associated with the 
move to the new distribution centre in South Australia (SADC), which became operational in December 2020.  
move to the new distribution centre in South Australia (SADC), which became operational in December 2020.  
move to the new distribution centre in South Australia (SADC), which became operational in December 2020.  
COVID-19 impairments 
COVID-19 impairments 
COVID-19 impairments 
In FY20, an impairment charge of $15.6 million was recognised primarily in relation to expected credit losses from specific groups of 
In FY20, an impairment charge of $15.6 million was recognised primarily in relation to expected credit losses from specific groups of 
trade receivables impacted by the COVID-19 restrictions and the write-off of prepaid commitments for events. During the current year, 
In FY20, an impairment charge of $15.6 million was recognised primarily in relation to expected credit losses from specific groups of 
trade receivables impacted by the COVID-19 restrictions and the write-off of prepaid commitments for events. During the current year, 
$6.2 million of the previously recognised allowance for impairment loss was  utilised and an $0.5 million impairment  reversal  was 
trade receivables impacted by the COVID-19 restrictions and the write-off of prepaid commitments for events. During the current year, 
$6.2 million of the previously recognised allowance for impairment loss was  utilised and an $0.5 million impairment  reversal  was 
$6.2 million of the previously recognised allowance for impairment loss was  utilised and an $0.5 million impairment  reversal  was 
recognised. The Group continues to be subject to volatility and uncertainty in its trading environment and operations due to potential 
recognised. The Group continues to be subject to volatility and uncertainty in its trading environment and operations due to potential 
changes to COVID-19 related restrictions and resulting changes in consumer behaviour. Accordingly, the Group has retained provisions 
recognised. The Group continues to be subject to volatility and uncertainty in its trading environment and operations due to potential 
changes to COVID-19 related restrictions and resulting changes in consumer behaviour. Accordingly, the Group has retained provisions 
for credit and inventory related COVID-19 impairments of $10.7 million at balance sheet date. 
changes to COVID-19 related restrictions and resulting changes in consumer behaviour. Accordingly, the Group has retained provisions 
for credit and inventory related COVID-19 impairments of $10.7 million at balance sheet date. 
for credit and inventory related COVID-19 impairments of $10.7 million at balance sheet date. 
4. 
4. 
4. 

INCOME TAX 
INCOME TAX 
INCOME TAX 

FY21
FY21
$m
FY21
$m
$m

FY20
FY20
$m
FY20
$m
$m

Major components of income tax expense 
Major components of income tax expense 
Major components of income tax expense 
Current income tax charge 
Current income tax charge 
Current income tax charge 
Adjustments in respect of income tax of previous years 
Adjustments in respect of income tax of previous years 
Adjustments in respect of income tax of previous years 
Deferred income tax relating to origination and reversal of temporary differences 
Deferred income tax relating to origination and reversal of temporary differences 
Deferred income tax relating to origination and reversal of temporary differences 
Total income tax expense 
Total income tax expense 
Total income tax expense 
Reconciliation of income tax expense  
Reconciliation of income tax expense  
Reconciliation of income tax expense  
Profit before income tax 
Profit before income tax 
Profit before income tax 
At the Group’s statutory income tax rate of 30% (FY20: 30%) 
At the Group’s statutory income tax rate of 30% (FY20: 30%) 
At the Group’s statutory income tax rate of 30% (FY20: 30%) 
Impairment of goodwill not allowable for tax purposes 
Impairment of goodwill not allowable for tax purposes 
Impairment of goodwill not allowable for tax purposes 
Other assessable/(non-assessable) amounts – net 
Other assessable/(non-assessable) amounts – net 
Other assessable/(non-assessable) amounts – net 
Adjustments in respect of income tax of previous years 
Adjustments in respect of income tax of previous years 
Adjustments in respect of income tax of previous years 
Income tax expense 
Income tax expense 
Income tax expense 
Components of net deferred tax assets 
Components of net deferred tax assets 
Components of net deferred tax assets 
Provisions 
Provisions 
Provisions 
Unutilised tax losses 
Unutilised tax losses 
Unutilised tax losses 
Accelerated depreciation for accounting purposes 
Accelerated depreciation for accounting purposes 
Accelerated depreciation for accounting purposes 
Other 
Other 
Other 
Intangible assets 
Intangible assets 
Intangible assets 

102.4
102.4
102.4
0.3
0.3
0.3
(2.3)
(2.3)
(2.3)
100.4
100.4
100.4

341.8
341.8
341.8
102.5
102.5
102.5
-
-
-
(2.4)
(2.4)
(2.4)
0.3
0.3
0.3
100.4
100.4
100.4

70.7
70.7
70.7
(1.3)
(1.3)
(1.3)
0.2
0.2
0.2
69.6
69.6
69.6

14.4
14.4
14.4
4.3
4.3
4.3
67.7
67.7
67.7
(1.1)
(1.1)
(1.1)
(1.3)
(1.3)
(1.3)
69.6
69.6
69.6

131.1
131.1
131.1
-
-
-
16.5
16.5
16.5
12.3
12.3
12.3
(34.1)
(34.1)
(34.1)
125.8
125.8
125.8

121.9
121.9
121.9
0.1 
0.1 
0.1 
10.9 
10.9 
10.9 
12.5 
12.5 
12.5 
(25.4)
(25.4)
(25.4)
120.0
120.0
120.0

Movements in net deferred tax assets 
Movements in net deferred tax assets 
Movements in net deferred tax assets 
117.3
Opening balance 
117.3
Opening balance 
117.3
Opening balance 
Credited/(charged) to net profit for the year 
(0.2)
Credited/(charged) to net profit for the year 
(0.2)
Credited/(charged) to net profit for the year 
(0.2)
(0.1)
Charged to other comprehensive income for the year 
(0.1)
Charged to other comprehensive income for the year 
(0.1)
Charged to other comprehensive income for the year 
2.4
Tax benefit associated with share issue costs – net 
2.4
Tax benefit associated with share issue costs – net 
2.4
Tax benefit associated with share issue costs – net 
0.6
Adjustments related to business combinations 
0.6
Adjustments related to business combinations 
0.6
Adjustments related to business combinations 
120.0
Closing balance 
Closing balance 
120.0
Closing balance 
120.0
The Group has unrecognised gross capital losses of $19.5 million (FY20: $20.8 million) that are available indefinitely for offset against 
The Group has unrecognised gross capital losses of $19.5 million (FY20: $20.8 million) that are available indefinitely for offset against 
The Group has unrecognised gross capital losses of $19.5 million (FY20: $20.8 million) that are available indefinitely for offset against 
future capital gains. 
future capital gains. 
future capital gains. 

120.0
120.0
120.0
2.3 
2.3 
2.3 
-
-
-
(0.2)
(0.2)
(0.2)
3.7
3.7
3.7
125.8 
125.8 
125.8 

80  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

40 
40 
40 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

4. 

INCOME TAX (continued) 

Tax consolidation 

Metcash Limited and its 100% owned Australian resident subsidiaries formed a tax consolidated group with effect from 1 July 2005. 
Metcash Limited is the head entity of the tax consolidated group. Members of the group have entered into a tax sharing arrangement 
in order to allocate income tax expense to the wholly owned subsidiaries on a modified standalone basis. In addition, the agreement 
provides for the allocation of income tax liabilities between the entities should the head entity default on its tax payment obligations.  

Tax effect accounting by members of the tax consolidated group 

Members  of  the  tax  consolidated  group  have  entered  into  a  tax  funding  agreement.  The  tax  funding  agreement  provides  for  the 
allocation of current taxes to members of the tax consolidated group in accordance with a group allocation method using modified 
standalone tax calculations as the basis for allocation. Deferred taxes of members of the tax consolidated group are measured and 
recognised in accordance with the principles of AASB 112 Income Taxes. 

Under the tax funding agreement, funding is based upon the amounts allocated and recognised by the member entities. Accordingly, 
funding results in an increase/decrease in the subsidiaries’ intercompany accounts with the tax consolidated group head company, 
Metcash Limited. 

5. 

DIVIDENDS  

Dividends paid on ordinary shares during the year 
Final fully franked dividend for FY20: 6.5c (FY19: 7.0c) 
Interim fully franked dividend for FY21: 8.0c (FY20: 6.0c) 

Dividends determined (not recognised as a liability as at 30 April) 
Final fully franked dividend for FY21: 9.5c (FY20: 6.5c) 

FY21
$m

66.5
81.8
148.3

FY20
$m

63.6
54.6
118.2

97.1

66.1

On 28 June 2021, the Board determined to pay a fully franked FY21 final dividend of 9.5 cents per share, sourced from the profit reserve 
established by Metcash Limited (Parent Company), with a record date of  2 July  2021  and payable in  cash on 11  August 2021. The 
Dividend Reinvestment Plan remains suspended with effect from 26 June 2017.  

Franking credit balance of Metcash Limited 

Franking account balance as at the end of the financial year at 30% (FY20: 30%) 
Franking credits that will arise from the payment of income tax payable at the reporting date 
Franking credits on dividends determined but not distributed to shareholders during the year 

FY21
$m

216.8
16.5
(41.6)
191.7

FY20
$m

203.8
3.9 
(28.5) 
179.2 

Metcash Group  Financial Report FY21 

81

41 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

6. 

TRADE RECEIVABLES AND LOANS 

Current 
Trade receivables 
Allowance for impairment loss 
Trade receivables 
Customer charge cards agreement (a) 
Other receivables and prepayments 
Trade and other receivables 

Customer loans 
Allowance for impairment loss 
Customer loans 
Total trade receivables and loans – current 

Non-current 
Customer loans 
Allowance for impairment loss 
Total trade receivables and loans – non-current 

FY21
$m

1,294.7 
(55.4) 
1,239.3 
211.9 
156.6
1,607.8

15.8
(1.2) 
14.6
1,622.4

16.4
(0.7)
15.7

FY20
$m

1,242.7 
(58.9)
1,183.8 
226.5 
148.7 
1,559.0 

23.8 
(4.6)
19.2
1,578.2

25.7
-
25.7

(a)   Amounts receivable under the customer charge card agreements are fully offset by a corresponding amount included in trade and other payables and are 

described below. 

Movements in allowance for impairment loss 

Opening balance 
Charged as an expense during the year 
Accounts written off as non-recoverable 
Related to acquisitions and disposals of businesses and other movements 
Closing balance 

Weighted average interest 

FY21
$m

63.5
8.0
(14.2)
-
57.3

FY20
$m

69.0
24.7
(31.4) 
1.2
63.5

Trade and other receivables are non-interest-bearing and repayment terms vary by pillar. As at 30 April 2021, $4.7 million (FY20: $2.8 
million) of customer loans are non-interest-bearing and $27.5 million (FY20: $46.7 million) of customer loans have a weighted average 
annual interest rate of 5.9% (FY20: 7.4%). 

Maturity of trade receivables 

At 30 April 2021, 89.2% (FY20: 92.4%) of trade receivables are either due or required to be settled within 30 days, 9.5% (FY20: 7.0%) 
have terms extending from 30 to 60 days and 1.3%(FY20: 0.6%) have terms greater than 60 days.  

Customer charge cards agreement 

Under an agreement between Metcash and American Express (Amex), eligible retail customers make trade purchases from Metcash 
using their Amex customer charge cards. Metcash’s trade receivable is settled in full by Amex. Amex subsequently collects the amounts 
outstanding on the customer charge cards directly from the retailers.  

Under  the  agreement,  in  the  event  a  customer  defaults  on  their  payment  obligation  to  Amex,  Metcash  must  reacquire  the  trade 
receivable from Amex. The maximum amount payable by Metcash to Amex is limited to the actual face value of the outstanding trade 
receivable and does not include any interest or any other costs incurred by Amex. Once reacquired, Metcash will seek to collect the 
trade receivable from the retail customer through its normal credit processes.  

The agreement operates on an evergreen basis until either Metcash or Amex provides a 12-month notice of cancellation. The earliest 
date on which the agreement could be cancelled is 6 October 2021. 

The customer charge cards agreement is presented as part of current trade and other receivables and a matching current liability of  
$211.9 million (FY20: $226.5 million) is included within trade and other payables, with no impact to the Group’s net asset position. 

82  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

42 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

6. 

TRADE RECEIVABLES AND LOANS (continued) 

Customer loan security 

The Group has access to security against most customer loans in the event of default. Security held may include bank and personal 
guarantees, fixed and floating charges and security over property and other assets. Due to the large number and the varied nature of 
security held, their fair value cannot be practicably estimated. The fair value of the security against a loan is determined when the 
loan is not deemed to be recoverable and an allowance for impairment loss is raised to cover any deficit in recoverability.  

Ageing of unimpaired trade receivables and loans  

Days overdue 

At 30 April 2021 
Neither past due nor impaired 
Less than 30 days 
Between 30 and 60 days 
Between 60 and 90 days 
Between 90 and 120 days 
More than 120 days 
Total 

At 30 April 2020 
Neither past due nor impaired 
Less than 30 days 
Between 30 and 60 days 
Between 60 and 90 days 
Between 90 and 120 days 
More than 120 days 
Total 

Trade receivables (a)
%

$m

Customer loans
%

$m

Other receivables and 
prepayments
%

$m

1,389.5
58.0
3.7
-
-
-
1,451.2

1,262.3
113.1
16.4
4.2
7.9
6.4
1,410.3

95.7%
4.0%
0.3%
-
-
-
100.0%

89.5%
8.0%
1.2%
0.3%
0.6%
0.4%
100.0%

23.4
0.2
0.4
0.3
0.5
5.5
30.3

33.0
0.4
0.2
0.3
0.6
10.4
44.9

77.2%
0.7%
1.3%
1.0%
1.7%
18.1%
100.0%

73.5%
0.9%
0.4%
0.7%
1.3%
23.2%
100.0%

156.6
-
-
-
-
-
156.6

148.7
-
-
-
-
-
148.7

100.0%
-
-
-
-
-
100.0%

100.0%
-
-
-
-
-
  100.0%

(a)  The ageing profile of trade receivables includes amounts receivable under the customer charge cards agreement.  

The Group expects that the unimpaired trade receivables and loans presented above are fully recoverable. 

Metcash Group  Financial Report FY21 

83

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

7. 

RIGHT-OF-USE ASSETS, LEASE RECEIVABLES AND LEASE LIABILITIES 

As at 1 May 2020 
New and modified leases  
Additions through business combinations 
Leases exited 
Lease remeasurements 
Impairments, net 
Depreciation 
Reclassifications 
Cash (receipts)/payments 
Financing component of lease receipts/(payments) 
As at 30 April 2021 
Current 
Non-current 

As at 1 May 2019 
New and modified leases  
Leases exited 
Lease remeasurements 
Impairments, net 
Depreciation 
Reclassifications 
Cash (receipts)/payments 
Financing component of lease receipts/(payments) 
As at 30 April 2020 
Current 
Non-current 

Right-of-use assets (a) 

Leasehold 
properties 
$m 

Motor 
vehicles and 
equipment
$m

452.4 
165.5 
36.5 
- 
3.8 
(0.4) 
(92.6) 
0.5 
- 
- 
565.7 
- 
565.7 

520.3 
49.1 
(12.0) 
2.9 
(1.2) 
(89.0) 
(17.7) 
- 
- 
452.4 
- 
452.4 

33.0
34.4
-
 -
 -
-
(14.2)
-
-
-
53.2
-
53.2

34.2
12.9
 -
 -
-
(14.1)
-
-
-
33.0
-
33.0

Lease 
receivables 
(b)(c) 
$m

292.7
11.4
2.9
(1.3)
16.9
2.7
-
(0.5)
(57.6)
13.3
280.5
41.5
239.0

316.0
15.2
(6.1)
(4.0)
(0.9)
-
17.7
(59.8)
14.6
292.7
55.6
237.1

Total 
$m 

485.4 
199.9 
36.5 
- 
3.8 
(0.4) 
(106.8) 
0.5 
- 
- 
618.9 
- 
618.9 

554.5 
 62.0 
 (12.0) 
2.9 
(1.2) 
(103.1) 
(17.7) 
- 
- 
485.4 
- 
485.4 

(a)  The cost and accumulated depreciation and impairment of the right-of-use assets are presented below: 

Cost 
Accumulated depreciation and impairment 
As at 30 April 2021 

Cost 
Accumulated depreciation and impairment 
As at 30 April 2020 

Right-of-use assets 

Motor 
vehicles and 
equipment
$m

Leasehold 
properties
$m

765.2
(199.5)
565.7

561.3
(108.9)
452.4

89.9
(36.7)
53.2

55.5
(22.5)
33.0

Lease 
liabilities 
$m 

(886.1) 
(211.0) 
(39.5) 
1.1 
(21.1) 
- 
- 
-   
165.6 
(43.6) 
(1,034.6) 
(146.6) 
(888.0) 

(946.5) 
(77.2) 
10.0 
(2.1) 
- 
- 
-   
 172.8 
(43.1) 
(886.1) 
(173.4) 
(712.7) 

Total
$m

855.1
(236.2)
618.9

616.8
(131.4)
485.4

(b)  As at 30 April 2021, lease receivables include a gross carrying amount of $299.3 million (FY20: $314.7 million) and allowance for 

impairment losses of $18.8 million (FY20: $22.0 million). 

84  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

44 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

7. 

RIGHT-OF-USE ASSETS, LEASE RECEIVABLES AND LEASE LIABILITIES (continued) 

(c)  The future minimum rentals receivable under non-cancellable finance leases are as follows: 

Within one year 
After one year but not more than five years 
More than five years 

Unearned finance income 
Impairment of receivables 

(d)  The future minimum rentals receivable under non-cancellable operating leases are as follows: 

Within one year 
After one year but not more than five years 
More than five years 

(e)  Lease cash receipts and payments are presented in the following lines of the statement of cash flows: 

Receipts from subleases, excluding the financing component 
Payment for lease liabilities, excluding the financing component 
Financing component of lease payments, net 
Net cash payments 

FY21
$m

55.1
171.7
139.6
366.4
(67.1)
(18.8)
280.5

FY21
$m

2.1
5.8
6.8
14.7

FY21
$m

44.3
(122.0)
(30.3)
(108.0)

FY20
$m

57.4
178.9
150.9
387.2
(72.5)
(22.0)
292.7

FY20
$m

3.1 
7.5 
8.5 
19.1

FY20
$m

45.2
(129.7)
(28.5)
(113.0)

(f)  In  FY21,  the  Group  recognised  rent  expense  of  $14.5  million  (FY20:  $14.4  million)  from  short-term  leases  and  variable  lease 

payments. 

(g)  Extension options are included in a number of lease contracts across the Group. These options are negotiated by management to 
provide  flexibility  in  managing the  leased-asset  portfolio  and  align  with  the  Group’s  business  needs.  The  extension  options  are 
exercisable only by the Group and not by the lessors. The present value of lease payments to be made under these options that are 
considered reasonably certain to be exercised have been included in the lease liability balance at 30 April 2021. The undiscounted 
potential  future  payments  at  current  rental  rates  under  options  that  are  not  considered  reasonably  certain  to  be  exercised  is 
approximately $1.9 billion, which includes potential lease payments within the next five years of approximately $205.8 million. 

Metcash Group  Financial Report FY21 

85

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

8. 

EQUITY-ACCOUNTED INVESTMENTS 

Nature and extent 

Appendix C contains key information about the nature and extent of the Group’s equity-accounted investments. 

Contingent liabilities and commitments 

Refer note 16 for details of the Group’s contingent liabilities in relation to equity-accounted investments.  

Share of investees’ profit 

In aggregate, the Group’s share of profit after tax from equity-accounted investments during the year was $20.1 million (FY20: $5.3 
million) which is net of a $8.6 million (FY20: $1.5 million) share of income tax expense incurred by the investees. 

At the reporting date, the Group’s share of unrecognised gains or losses is not material. 

Share of investees’ net assets 

The following table is based on investees’ latest available financial information as at balance sheet date: 

Current assets 
Non-current assets 
Total assets 

Current liabilities 
Non-current liabilities 
Total liabilities 
Net assets 

FY21 
$m 

96.7 
232.2 
328.9 

133.7 
136.7 
270.4 
58.5 

FY20
$m

71.1
151.8
222.9

105.3
63.4
168.7
54.2

86  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

46 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

9. 

PROPERTY, PLANT AND EQUIPMENT 

Year ended 30 April 2021 
Opening balance 
Additions 
Additions through business combinations  
Disposals 
Reclassifications 
Depreciation 
Closing balance 

At 30 April 2021 
Cost 
Accumulated depreciation and impairment 
Net carrying amount 

Year ended 30 April 2020 
Opening balance 
Additions 
Additions through business combinations  
Disposals 
Impairment 
Reclassifications 
Depreciation 
Closing balance 

At 30 April 2020 
Cost 
Accumulated depreciation and impairment 
Net carrying amount 

Land & 
buildings
$m

Plant & 
equipment
$m

37.7
0.5
-
-
(1.1)
(0.3)
36.8

44.2
(7.4)
36.8

37.6
0.5
-
-
-
-
(0.4)
37.7

44.8
(7.1)
37.7

176.3
58.7
9.0
(4.7)
(15.1)
(29.2)
195.0

431.1
(236.1)
195.0

180.4
56.0
6.5
(2.4)
(15.7)
(22.5)
(26.0)
176.3

378.5
(202.2)
176.3

Total 
$m 

214.0 
59.2 
9.0 
(4.7) 
(16.2) 
(29.5) 
231.8 

475.3 
(243.5) 
231.8 

218.0 
56.5 
6.5 
(2.4) 
(15.7) 
(22.5) 
(26.4) 
214.0 

423.3 
(209.3) 
214.0 

Additions to plant and equipment include $30.6 million (FY20: $41.7 million) of assets under construction. The closing balance of plant 
and equipment includes $28.3 million (FY20: $33.0 million) of assets under construction. 

Metcash Group  Financial Report FY21 

87

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

10. 

INTANGIBLE ASSETS 

Year ended 30 April 2021 
Opening balance 
Additions 
Additions through business combinations 
Adjustments to business combinations 
Impairment 
Disposals 
Reclassifications 
Amortisation 
Closing balance 

At 30 April 2021 
Cost 
Accumulated amortisation and impairment 
Net carrying amount  

Year ended 30 April 2020 
Opening balance 
Additions 
Additions through business combinations 
Adjustments to business combinations 
Impairment 
Disposals 
Reclassifications 
Amortisation 
Closing balance 

At 30 April 2020 
Cost 
Accumulated amortisation and impairment 
Net carrying amount  

Software 
development 
costs
$m

Customer 
contracts
$m

Trade names 
and other
$m

Goodwill 
$m 

55.5
24.6
-
-
(2.0)
(0.7)
16.2
(25.5)
68.1

231.7
(163.6)
68.1

55.0
5.0
-
-
(1.6)
(2.4)
22.5
(23.0)
55.5

191.6
(136.1)
55.5

44.3
-
-
-
-
-
-
(4.4)
39.9

176.1
(136.2)
39.9

49.0
-
-
-
-
-
-
(4.7)
44.3

176.1
(131.8)
44.3

40.3
2.0
31.7
-
-
-
-
(0.2)
73.8

77.2
(3.4)
73.8

40.3
-
-
-
-
-
-
-
40.3

43.4
(3.1)
40.3

441.7 
- 
103.9 
1.7 
- 
- 
- 
- 
547.3 

1,529.7 
(982.4) 
547.3 

649.2 
- 
20.7 
1.2 
(225.6) 
(3.8) 
- 
- 
441.7 

1,424.1 
(982.4) 
441.7 

Total
$m

581.8
26.6
135.6
1.7
(2.0)
(0.7)
16.2
(30.1)
729.1

2,014.7
(1,285.6)
729.1

793.5
5.0
20.7
1.2
(227.2)
(6.2)
22.5
(27.7)
581.8

1,835.2
(1,253.4)
581.8

Impairment tests for goodwill and intangibles with indefinite useful lives 

Description of cash generating units 

Goodwill acquired through business combinations is allocated to the lowest level within the entity at which the goodwill is monitored, 
being the three cash-generating units (or ‘CGU’s) - Food, Liquor and Hardware. Indefinite life intangibles primarily comprise trade 
names and licences. 

Allocation to CGUs 

The carrying amounts of goodwill and indefinite life intangibles are allocated to the Group’s CGUs as follows: 

Allocated goodwill
FY20
$m

FY21
$m

214.3
148.3
184.7
547.3

214.3
120.3
107.1
441.7

Trade names and 
other intangibles
FY20
$m

FY21
$m

2.1
13.1
58.6
73.8

0.2
12.9
27.2
40.3

Cash-generating units 

Food 
Liquor 
Hardware 

88  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

Post-tax discount rates
FY20
FY21
%
%

10.6%
9.4%
9.4%

11.3%
10.1%
10.1%

48 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

10. 

INTANGIBLE ASSETS (continued) 

Assessment of recoverable amounts 

The recoverable amounts were determined based on value-in-use calculations using cash flow projections covering a five-year period, 
which are based on approved strategic plans or forecasts. Estimates beyond the five-year period are calculated using terminal growth 
rates that are applicable to the trading environment in which the CGU operates. 

Key assumptions used in assessment 

The valuations used to support the carrying amounts of intangible assets are based on forward looking key assumptions that are, by 
nature, uncertain. The nature and basis of the key assumptions used to estimate future cash flows and the discount rates used in the 
projections, when determining the recoverable amount of each CGU, are set out below and in the table above: 

  Operating cash flows - Operating cash flow projections are extracted from the most recent approved strategic plans or forecasts 
that relate to the existing asset base. For each CGU, the cash flow projections for a five-year period have been determined based 
on expectations of future performance. Key assumptions in the cash flows include sales volume growth, costs of sales and costs 
of doing business. These assumptions are based on expectations of market demand and operational performance. 

Cash flow projections are based on risk-adjusted forecasts allowing for estimated changes in the business, the competitive trading 
environment,  legislation  and  economic  growth  whilst  noting  that  uncertainties  remain  due  to  COVID-19  restrictions  and  any 
potential changes to consumer behaviour. Other uncertainties surrounding macroeconomic indicators such as unemployment 
and GDP growth and the timing and impact on the economy of the withdrawal of government support packages create future 
uncertainty over the Group’s operating cash flows. 

  Discount rates - Discount rates are based on the weighted average cost of capital (‘WACC’) for the Group adjusted for an asset-
specific risk premium assigned to each CGU. The asset-specific risk premium is determined based on risk embedded within the 
cash flow projections and other factors specific to the industries in which the CGUs operate. 

The calculation of WACC is market-driven and key inputs include target capital structure, equity beta, market risk premium, risk-
free rate of return and debt risk premium. Pre-tax equivalents of the adopted discount rates are derived iteratively and differ based 
on the timing and extent of tax cash flows. Pre-tax rates were 15.1% (FY20: 16.1%) for Food, 13.4% (FY20: 14.3%) for Liquor and 
13.4% (FY20: 14.1%) for Hardware. 

  Terminal growth rates - Cash flows beyond the projection period are extrapolated indefinitely using estimated long-term growth 
rates applicable to the trading environment in which the CGUs operate. A terminal growth rate of 1.5% was applied to all CGUs. 

Results of assessment 

Based on the FY21 assessment, no impairment of goodwill was identified in any of the Group’s CGUs. 

Sensitivity to changes in key assumptions 

At the assessment date, no reasonably likely change in key assumptions would cause the carrying amount of any CGU to exceed its 
recoverable amount.  

Metcash Group  Financial Report FY21 

89

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

11. 

INTEREST-BEARING BORROWINGS 

Bank loans – syndicated 
Bilateral loan 
Deferred borrowing costs 

Financial covenants 

FY21
$m

-
-
-
-

FY20
$m

190.0
0.9
(2.5)
188.4

See  note  16  for details  of  the  Group’s  core  borrowing facilities.  The  core borrowings  of  the  Group  must  comply  with  two primary 
covenants which apply to the syndicated bank facilities and the working capital facilities. In FY21, the definition of these covenants in 
the facility agreements were revised to be on a post-AASB16 basis (FY20: pre-AASB16 basis). They include a Fixed Charges Cover Ratio 
and a Senior Leverage Ratio. There were no defaults or breaches on the Group’s core borrowings in FY21 and FY20.  

Fair value 

The  carrying amounts  of  the  Group's borrowings  approximate  their  fair  value.  The  Group  had  nil  borrowings  as  at  the  end  of the 
financial year. The weighted average effective interest rate on the syndicated and working capital loans, including interest rate swaps, 
was 1.9% (FY20: 2.8%) over the financial year. These rates exclude line fees on unutilised facility balances. 

12. 

PROVISIONS 

30 April 2021 
Current 
Non-current 

30 April 2020 
Current 
Non-current 

Employee 
entitlements 
$m 

Property 
provisions 
$m 

128.2 
11.2 
139.4 

104.8 
11.5 
116.3 

11.5 
33.2 
44.7 

11.5 
46.6 
58.1 

Total 
$m 

139.7 
44.4 
184.1 

116.3 
58.1 
174.4 

Property provisions include the value of certain retail store lease obligations recognised as part of the acquisition of Franklins in FY12. 
The  provision  is  initially  recognised  at  the  acquisition  date  fair  value  and  subsequently  utilised  to  settle  lease  obligations.  The 
provision related to an individual lease is derecognised when the Group has met or otherwise extinguished its obligations in full under 
that lease. 

Provisions are also recognised for obligations such as guarantees, property make-good and other costs. Depending on the nature of 
these obligations, they are expected to be settled over the term of the lease, at the conclusion of the lease or otherwise when the 
obligation vests.  

Movements in property provisions 

Opening balance 
Reversals during the year, net 
Utilised during the year 
Resulting from acquisitions of businesses 
Finance cost discount rate adjustment 
Closing balance 

90  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

FY21
$m

58.1
(6.8)
(9.3)
-
2.7
44.7

FY20
$m

85.0
(10.1)
(20.0)
(0.2)
3.4
58.1

50 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

13. 

PUT OPTIONS AND OTHER FINANCIAL LIABILITIES 

30 April 2021 
Current 
Non-current 

30 April 2020 
Current 
Non-current 

Put option liabilities 

Total Tools Group put options 

Put option 
liabilities 
$m 

Other financial 
liabilities 
$m 

17.7 
194.8 
212.5 

6.1 
- 
6.1 

4.2 
- 
4.2 

1.1 
2.1 
3.2 

Total
$m

21.9
194.8
216.7

7.2
2.1
9.3

In September 2020, Metcash acquired a 70% equity interest in Total Tools Holdings Pty Ltd (Total Tools), which is the parent entity in 
the Total Tools Group comprising the franchisor operations, company-owned stores and subsequently, an ownership interest in 12 
Total Tools independent retail stores (‘the JV Stores”).  

The Total Tools put option agreement allows minority shareholders to sell their 30% equity interest in Total Tools Holdings Pty Ltd to 
Metcash, exercisable between 1 November 2023 and 31 January  2024. Metcash has  the right to acquire the  remaining 30% equity 
interest via a call option, exercisable at any time from 1 November 2023. The exercise price of the call and put option is based on a 
multiple  of  the  Total  Tools  Group  EBITDA  over  the  12-month  period  ending  on  29  October  2023,  adjusted  for  a  number  of items, 
including net debt and working capital. 

The Group has recognised an initial liability of $122.2 million in respect of the put option held by minority shareholders in Total Tools 
Holdings Pty Ltd (refer note 23).  

In  December  2020,  Total  Tools  acquired  ownership  interests  between  51%  and  60%  in  12  Total  Tools  independent  retail  stores. 
Accordingly, Metcash holds an effective ownership interest of between 35.7% and 42% in these ‘JV Stores’. 

The Total Tools JV Store put option agreements allow individual minority shareholders to sell their remaining equity interests in the 
JV Stores to Total Tools, subject to the satisfaction of certain criteria, exercisable between 1 May 2024 and 31 July 2024. Metcash has 
the right to acquire the remaining equity interests via call options, exercisable at any time. The exercise price of the call and put options 
are based on a multiple of the respective stores’ EBITDA over the 12-month period ending on 30 April 2024, adjusted for a number of 
items, including net debt and working capital. 

The Group has recognised an initial liability of $69.4 million in respect of the put options held by minority shareholders in the Total 
Tools JV Stores (refer note 23). 

The above put option liabilities were initially  measured at the fair value of the put option exercise prices estimated to be payable 
under each option. The liabilities are subsequently remeasured at each reporting date at the estimated put option exercise price, with 
any change in value recorded as a significant  item within the Statement of Comprehensive Income, together with the net present 
value interest unwind on the put option liability. 

As a result of recognising the put options as a financial liability, Metcash has derecognised the minority shareholders’ non-controlling 
interest in Total Tools Holdings Pty Ltd and the JV Stores and has ceased accounting for the non-controlling interests. Accordingly, 
the Statement of Comprehensive Income includes 100% of the net profit of Total Tools and includes 100% of the net profits of the JV 
Stores. Further details are set out in note 23 of the financial report. 

Other put options 

The Group has also recognised a liability of $17.7 million (FY20: $6.1 million) in respect of an additional three put options written over 
non-controlling interests in non-wholly owned subsidiaries within the Hardware pillar. These put option arrangements allow minority 
shareholders to sell their equity interests to Metcash, subject to specific terms and conditions. These put options are measured at the 
present value of the redemption amount under the option. 

Metcash Group  Financial Report FY21 

91

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

14. 

CONTRIBUTED EQUITY AND RESERVES 

Contributed equity 

At 1 May 
Issued under equity raising, net of share issue costs 
At 30 April 

Number of shares

1,016,399,606
5,963,215
1,022,362,821

FY21
$m

853.5
13.5
867.0

Number of shares

909,256,748
107,142,858
1,016,399,606

FY20
$m

559.2
294.3
853.5

Fully paid ordinary shares carry one vote per share and carry the right to dividends. Shares have no par value. 

In May 2020, Metcash issued 5,963,215 shares under its Share Purchase Plan (‘SPP’) at $2.28 per share which raised $13.5 million of 
equity, net of transaction costs. 

In April 2020, the Company issued 107,142,858 shares via an Institutional Placement at $2.80 per share which raised $294.3 million of 
equity, net of $5.7 million transaction costs. 

Other reserves 

At 1 May 2019 
Total comprehensive income, net of tax 
Shares issued to employees 
Share-based payments expense 
At 30 April 2020 

Movement in fair value of derivatives 
Movement in foreign currency valuations 
Total comprehensive income, net of tax 
Shares issued to employees 
Share-based payments expense 
At 30 April 2021 

92  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

Share-based 
payments reserve
$m

Foreign currency 
translation reserve
$m

Cash flow hedge 
reserve
$m

Total
other reserves
$m

4.8
-
(5.2)
3.0
2.6

-
-
-
(6.3)
8.7
5.0

(4.8)
(0.2)
-
-
(5.0)

-
(0.3)
(0.3)
-
-
(5.3)

(0.8)
0.9
-
-
0.1

(1.5)
-
(1.5)
-
-
(1.4)

(0.8)
0.7
(5.2)
3.0
(2.3)

(1.5)
(0.3)
(1.8)
(6.3)
8.7
(1.7)

52 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

15.  RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES 

Net profit/(loss) for the year 

Adjustments for: 
Depreciation and amortisation 
Provisions for impairment, net of reversals 
Net gain from disposal of property, plant and equipment 
Share-based payments expense 
Other adjustments 

Changes in assets and liabilities: 
Increase in trade and other receivables 
Decrease/(increase) in inventories 
Increase/(decrease) in tax balances 
(Decrease)/increase in payables and provisions 
Cash flows from operating activities 

16. 

FINANCIAL RISK MANAGEMENT  

Objectives and policies 

FY21
$m

241.4

163.7
42.9
(0.6)
8.7
10.8

(30.7)
37.6
21.5
(19.8)
475.5

FY20 
$m 

(55.2) 

157.2 
286.3 
(0.5) 
3.0 
7.6 

 (117.9) 
 (255.8) 
 (12.5) 
 105.3 
117.5 

The Group’s principal financial instruments comprise bank loans and overdrafts, leases, cash and short-term deposits and derivatives. 
The main purpose of these instruments is to finance the Group’s operations. The Group also has various other financial assets and 
liabilities such as trade receivables and payables, which arise directly from its operations. 

The main risks arising from the Group’s financial instruments are liquidity risk, interest rate risk, foreign exchange risk and credit risk. 
The Board reviews and agrees policies for managing each of these risks and they are detailed below. The objective of the Group’s risk 
management policy is to support delivery of the Group's financial targets while protecting future financial security. 

Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement 
and the basis on which income and expenses are recognised, in respect of each class of financial instrument, financial liability and 
equity instrument are disclosed in Appendix A. 

Liquidity risk and funding management 

Liquidity risk is the risk that the Group will be unable to meet its payment obligations when they fall due under normal and extreme 
circumstances. To limit this risk, the Group manages assets with liquidity in mind, and monitors future cash flows and liquidity on a 
daily basis. The Group’s primary source of debt funding is a syndicated facility and working capital loans, of which 1.2% (FY20: 20.0%) 
has been utilised at 30 April 2021. The Group monitors forecasts of liquidity reserves on the basis of expected cash flow. 

Available credit facilities 

At the reporting date, the Group had the following unused credit facilities available for its immediate use: 

At 30 April 2021 
Syndicated facility 
Working capital, including guarantees 

Total 
facility
$m

675.0
230.0
905.0

Debt 
usage
$m

Guarantees 
& other usage
$m

Facility 
available
$m

-
-
-

-
(10.7)
(10.7)

675.0
219.3
894.3

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

16. FINANCIAL RISK MANAGEMENT (continued) 

  Syndicated facilities 

Syndicated bank loans are senior unsecured revolving facilities. The facilities are due to expire in May 2022 ($150.0 million), 
May 2023 ($200.0 million), May 2024 ($100.0 million), September 2024 ($125.0 million) and September 2025 ($100.0 million). 
Interest is payable on the facilities based on BBSY plus a margin. The applicable margin is dependent upon an escalation matrix 
linked to the senior leverage ratio achieved. These bank loans are subject to certain financial undertakings as detailed in note 
11. 

  Working capital 

Working  capital  bank  loans  are  represented  by  two  unsecured  revolving  facilities  totalling  $230.0  million.  These  facilities 
mature in July 2021 ($100.0 million), September 2021 ($30.0 million) and February 2022 ($100.0 million). Interest payable on 
any loans drawn under these facilities is based on BBSY or the RBA cash rate plus a margin. These bank loans are subject to 
certain financial undertakings as detailed in note 11. 

Maturity analysis of financial liabilities based on contracted date  

The following table reflects the gross contracted values of financial liabilities categorised by their contracted dates of settlement.  

Gross settled derivatives comprise forward exchange contracts that are used to hedge anticipated purchase commitments. Net settled 
derivatives comprise interest rate swap contracts that are used to hedge floating rate interest payable on bank debt. Under the terms 
of these agreements, the settlements at expiry include both a cash payment and receipt. 

As at 30 April 2021 
Trade and other payables 
Financial guarantee contracts 
Other financial liabilities 
Put options written over non-controlling interests 
Lease liabilities 
Derivative liabilities – gross settled: 
 - Inflows 
 - Outflows 
Net maturity 

As at 30 April 2020 
Trade and other payables 
Financial guarantee contracts 
Put options written over non-controlling interests 
Lease liabilities 
Bank and other loans 
Derivative liabilities – net settled 
Derivative liabilities – gross settled: 
 - Inflows 
 - Outflows 
Net maturity 

94  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

1 year 
or less
$m

1 - 5 years
$m

More than 5 
years
$m

2,094.7
0.4
3.8
17.4
189.9

30.4
(30.4)
2,306.2

1 year 
or less
$m

2,064.1
0.7
6.1
177.7
3.5
1.0

1.1
(1.1)
2,253.1

-
-
-
191.6
526.1

-
-
717.7

-
-
-
-
570.0

-
-
570.0

1 - 5 years 
$m 

More than 5 
years
$m

- 
0.4 
- 
500.3 
196.3 
0.5 

- 
- 
697.5 

-
-
-
408.3
-
-

-
-
408.3

Total
$m

2,094.7
0.4
3.8
209.0
1,286.0

30.4
(30.4)
3,593.9

Total
$m

2,064.1
1.1
6.1
1,086.3
199.8
1.5

1.1
(1.1)
3,358.9

54 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

16.  FINANCIAL RISK MANAGEMENT (continued)  

Put options 

The following put options are not included in the above maturity analysis table. These put options are recognised at their fair value of 
nil. 

Ritchies Stores Pty Ltd (Ritchies) 

The Group has a put option with Ritchies Stores Pty Ltd (Ritchies). Metcash has a 26.4% (FY20: 26.0%) ownership interest in Ritchies, 
which is recognised as an equity-accounted investment on the Group's balance sheet. The remaining shareholders in Ritchies have 
the right to put their 73.6% (FY20: 74.0%) ownership interests to Metcash, via put option, subject to a margin related annual financial 
hurdle (‘hurdle’) being achieved. 

The put option can be exercised collectively by all shareholders during a prescribed period following the approval of Ritchies’ annual 
audited financial report (‘group put option’ representing the remaining 73.6% shareholding) or in certain circumstances by individual 
minority shareholders within a prescribed period (‘small shareholder put option’). 

Should the hurdle be achieved and the shareholders elect to exercise any put option, the purchase consideration payable by Metcash 
is based on a multiple of the prior year reported earnings, normalised for certain adjustments. 

Whilst the financial hurdle was achieved in respect of Ritchies’ 2020 financial year, the group put option was not exercised in relation 
to  that  year.  Metcash  estimates  that  the  group  put  option  consideration  payable  to  Ritchies  shareholders  in  respect  of  the  2020 
financial year would have been between $240.0 million and $260.0 million.  

Two  small  shareholders  holding  an  aggregate  of  2,000  shares  (or  0.4%  stake  in  Ritchies)  exercised  their  option  under  the  ‘small 
shareholder put option’ in relation to Ritchies 2020 financial year, bringing Metcash’s share in Ritchies to 26.4%. 

If any put options were to be exercised in future years, the exercise price will be determined with reference to Ritchies’ results for that 
financial year and the consideration payable would reflect those results.  

The put option agreement terminates when Metcash ceases to hold shares in Ritchies or if Ritchies lists on the ASX. 

Other put options 

The Group entered into put and call option agreements with two Total Tools independent retail stores without acquiring any present 
ownership interest (‘Non-owned stores’). These options are exercisable in 2024 if certain operating performance conditions are met 
and with an exercise price determined using a multiple of EBITDA. 

Interest rate risk 
The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s bank debt obligations with a 
floating interest rate. 

The Group's treasury policy requires core debt to be hedged between a range over certain maturity periods. Core debt is defined as 
the minimum level of drawn debt which is expected to occur over the year. At 30 April 2021, Metcash has nil bank debt obligations and 
has not entered into interest rate swap contracts (FY20: $130.0 million).  

At the reporting date, the Group had the following mix of financial assets and liabilities exposed to Australian variable interest rate 
risk that, except as indicated, are not designated in cash flow hedges: 

Financial assets 
Cash and cash equivalents 

Financial liabilities 
Bank loans – syndicated 
Bilateral loan 
Less: Interest rate swaps notional principal value - designated as cash flow hedges 
Gross exposure 

Sensitivity analysis 

FY21
$m

124.6

-
-
-
-

FY20 
$m 

275.1 

(190.0) 
(0.9) 
130.0 
(60.9) 

As the Group’s treasury policy requires core debt to be appropriately hedged, there are no reasonably likely changes in interest rates 
that are expected to have a material impact on the Group’s net profit after tax and other comprehensive income. 

Metcash Group  Financial Report FY21 

95

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

16.  FINANCIAL RISK MANAGEMENT (continued)  

Credit risk 

Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a 
financial loss.  The  Group is exposed  to  credit  risk from  its  operating  activities  (primarily  trade  receivables)  and  from  its  financing 
activities, including deposits with banks and financial institutions, foreign exchange transactions and other financial instruments.  

Trade receivables and loans 

The Group trades with a large number of customers and it is Group policy that all customers who wish to trade on credit terms are 
subject to credit verification procedures. In addition,  where a loan  has been  provided, the  Group will obtain security  over  certain 
assets of the customer wherever possible. 

Receivables and loans are monitored on an ongoing basis and a formal review of all balances occurs every six months to measure 
impairment losses. As identified  in  note  6,  the  current  level of  impairment  provision  represents  3.4%  (FY20:  3.8%)  of  the  Group’s 
receivables and loans. 

Lease receivables 

The Group is exposed to credit risk on ‘back-to-back’ arrangements contained within its property leases where Metcash has subleased 
properties to retailers. The Group regularly reviews material lease arrangements on an ongoing basis and a formal review of all leases 
occurs every six months to measure impairment losses. Refer note 7 for further details. 

Others 

There are no other significant concentrations of credit risk within the Group. 

Foreign currency risk 

The Group is exposed to foreign exchange fluctuations on transactions and balances in respect of its business unit in New Zealand. 
This operation represents less than 2% of the Group’s total sales and total profit after tax. 

In addition, the Group undertakes some foreign currency transactions when purchasing goods and services. The Group enters into 
forward foreign exchange contracts to manage the risk associated with anticipated purchase commitments denominated in foreign 
currencies. 

The  amount  of  foreign  exchange  cover  is  based  on  anticipated  future  purchases  in  light  of current  conditions  in  foreign  markets, 
commitments from customers and experience. 

17. 

CAPITAL MANAGEMENT 

For the purpose of the Group’s capital management, capital includes all accounts classified as equity on the Statement of Financial 
Position. The Board’s intention is to continue to invest in the business for future growth while maintaining a strong financial position 
and otherwise to assess returning surplus capital to shareholders. 

On 28 June 2021, the Board determined to pay a fully franked FY21 final dividend of 9.5 cents per share. In March 2021, the Board 
announced increasing the target dividend payout ratio from 60% to 70% of UPAT, effective FY21 and consistent with this, the FY21 
final dividend represents a full year dividend payout ratio of ~71% of underlying profit after tax. 

The Board and management set out to maintain appropriate Statement of Financial Position ratios. Certain Statement of Financial 
Position ratios are also imposed under the Group’s banking facilities (refer to note 11).  

Management monitor capital through the gearing ratio (net debt / net debt plus total equity). The gearing ratios at 30 April 2021 and 
30 April 2020 were negative (10.7%) and negative (6.7%) (negative representing a net cash position), respectively.  

No changes were made to the overall objectives, policies or processes for managing capital during the year other than the increase in 
the target dividend payout ratio to 70%. 

96  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

18.  RELATED PARTY DISCLOSURES 

A list of the Group’s subsidiaries is included in Appendix B and a list of equity-accounted investments is included in Appendix C. 

Material transactions and balances with related parties – Group 

Transactions with related parties – equity-accounted investments 
Sales revenue 
Lease and other charges  
Dividends received  
Interest income from lease receivables 

Balances with related parties – equity-accounted investments 
Trade receivables – gross 
Provision for impairment loss 

Lease receivables – gross 
Provision for impairment loss 

Parent entity 

Details of the parent entity are set out in note 20. 

Compensation of key management personnel of the Group 

Short-term 
Long-term 
Post-employment 
Share-based payments 

FY21 
$ 

FY20
$

1,318,698,814 
1,217,712 
6,048,119 
2,479,047 

1,181,650,288
2,218,367
2,463,596
2,532,012

121,262,314 
(148,148) 
121,114,166 

132,934,718
(473,661)
132,461,057

52,661,428 
- 
52,661,428 

55,709,535
-
55,709,535

FY21
$

FY20
$

11,976,242
315,344
172,528
2,999,209
15,463,323

9,299,815
303,567
176,336
840,664
10,620,382

Other transactions with key management personnel  

  Mr Rob Murray is a director of Southern Cross Media Group Limited, Advisory Chairman of Hawkes Brewing Company and was a 

former director of Linfox Logistics Pty Ltd.  

  Ms Tonianne Dwyer is a director of Dexus Property Group.  

  Ms  Helen  Nash  is  a  director  of  Inghams  Group  Limited,  Southern  Cross  Media  Group  Limited  and  was  a  former  director  of 

Blackmores Limited.  

  Mr Peter Birtles is a director of GWA Group Limited.  

  Ms Christine Holman is a director of McGrath Foundation, Blackmores Limited and Collins Food Group Pty Ltd. 

Metcash has business relationships with the above entities, including supply and purchase of trading goods and services, property 
leases and property management. All transactions with the above entities are conducted on an arm’s length basis in the ordinary 
course of business.  

Metcash Group  Financial Report FY21 

97

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

19. 

SHARE-BASED PAYMENTS  

Description of share-based payment arrangements 

In FY21, the Group had the following share-based incentive schemes for employees:  

Scheme name 

Description 

Short-term incentives (STI schemes) 
FY21 at-risk STI plan  
– deferred component 

The FY21 at-risk STI plan includes a 33% (Group CEO) and 25% (other KMP and senior executives) deferred 
component  which  will  be  released  through  the  issue  of  performance  rights  conditional  upon  the 
executives remaining employed by the Company until 15 April 2022. 

FY20 at-risk STI plan  
– deferred component 

The FY20 at-risk STI plan included a 50% (Group CEO) and 40% (other KMP and senior executives) deferred 
component  which  was  released  through  the  issue  of performance  rights  to  executives  who  remained
employed by the Company until 15 April 2021. 

Long-term incentives (LTI schemes) 
FY21-FY23 LTI grant 

This  grant  was  issued  to  KMP  and  senior  executives  during  FY21  and  is  subject  to  two  performance 
conditions: Return on Funds Employed (‘ROFE’) and Total Shareholder Returns (‘TSR’) over a three-year 
period from 1 May 2020 to 30 April 2023. 

FY20-FY22 LTI grant 

FY19-FY21 LTI grant 

This  grant  was  issued  to  KMP  and  senior  executives  during  FY20  and  is  subject  to  two  performance 
conditions: Return on Funds Employed (‘ROFE’) and Total Shareholder Returns (‘TSR’) over a three-year 
period from 1 May 2019 to 30 April 2022. 

This  grant  was  issued  to  KMP  and  senior  executives  during  FY19  and  is  subject  to  two  performance 
conditions: Relative  Total  Shareholder  Return (‘RTSR’) and  Underlying Earnings  per  Share Compound 
Annual Growth Rate (‘UEPS CAGR’) over a three-year period from 1 May 2018 to 30 April 2021. 

The  STI  (deferred  component)  and  LTI  schemes  are  also  subject  to  service  conditions,  usually  from  grant  date  to  the  date  of  the 
allocation of shares. 

The FY19-FY21 LTI is expected to partially vest at 90%. These vested performance rights will be converted to shares and allocated to 
the participants under the rights plan on 15 August 2021. 

As  foreshadowed  in  FY20,  the  FY18-FY20  LTI  plan  partially  vested  on  15  August  2020  at  67.4%  which  was  equivalent  to  1,478,780 
performance  rights. Each  performance  right  entitled  the  participant  to  one  Metcash  share.  Metcash  acquired  1,022,632  shares  on 
market and allocated these to the participants on 15 August 2020. The balance relating to good leavers was settled in cash. 

Measurement of fair values 

FY21 at-risk STI plan – deferred component 

The 33% (Group CEO) and 25% (other KMP and senior executives) components of the FY21 at-risk STI plan will be deferred and released 
through the issue of Metcash performance rights conditional upon the executive remaining employed by the Company until 15 April 
2022. The number of performance rights will be calculated by dividing 33% (Group CEO) and 25% (other KMP and senior executives) 
of the STI award dollar value by the volume-weighted average price (VWAP) of Metcash ordinary shares over the 20 trading days ended 
30 April 2021 of $3.74 per share. The FY21 expense for the FY21 at-risk STI plan - deferred component has been based on an estimate 
of  the  fair  value  of  the  performance  rights.  The  fair  value  per  grant  will  be  determined  in  accordance  with  AASB  2  Share-based 
payments at grant date. 

FY20 at-risk STI plan – deferred component 

The 50% (Group CEO) and 40% (other KMP and senior executives) deferred components of the FY20 at-risk STI plan have been released 
through the issue of Metcash performance rights to executives who remained employed by the Company on 15 April 2021. The number 
of performance rights was calculated by dividing 50% (Group CEO) and 40% (other KMP and senior executives) of the STI award dollar 
value by the volume-weighted average price (VWAP) of Metcash ordinary shares over the 20 trading days ended 16 March 2020 of $2.58 
per share. The Board determined that it was appropriate to determine the VWAP during pre-COVID-19 period. The fair value per grant 
was determined in accordance with AASB 2 Share-based payments at grant date. 

98  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

19. 

SHARE-BASED PAYMENTS (continued) 

Performance rights 

The weighted average inputs to the valuation of the STI deferred component and LTI performance rights valued at grant date using 
the Black-Scholes option pricing model are as follows: 

Dividend yield 
Risk free rate 
Expected volatility 
Days to vesting 
Share price at grant date 
Fair value at grant date 

At-risk STI
deferred
FY20

LTI 
FY21 – FY23 
(ROFE)

LTI 
FY20 – FY22 
(ROFE)

LTI 
FY19 – FY21 
(UEPS)

4.2%
0.1%
37.0%
296
$2.87
$2.57

4.2%
0.1%
37.0%
977
$3.46
$3.10

4.8%
1.0%
31.0%
1,121
$2.81
$2.66

5.2%
2.0%
37.0%
1,121
$2.56
$2.23

The weighted average inputs to the valuation of performance rights valued at grant date by an external specialist using the Monte 
Carlo option pricing model are as follows: 

Dividend yield 
Risk free rate 
Expected volatility 
Days to vesting 
Share price at grant date 
Fair value at grant date 

LTI 
FY21 – FY23
(TSR)

LTI 
FY20 – FY22
(TSR)

LTI 
FY19 – FY21
(RTSR)

4.2%
0.1%
37.0%
977
$3.46
$2.13

4.8%
1.0%
31.0%
1,121
$2.81
$1.23

5.2%
2.0%
37.0%
1,121
$2.56
$0.72

Service and non-market performance conditions attached to the grants were not taken into account in measuring fair value. Market 
performance conditions associated with the grants have been reflected in the fair value measurement. Expected volatility is based on 
an  evaluation  of  the  historical  volatility  of  Metcash’s  share  price,  particularly  over  the  historical  period  commensurate  with  the 
expected term. Performance rights are only exercisable on their vesting date. 

Reconciliation of outstanding performance rights 

The following table illustrates the movement in the number of performance rights during the year: 

Outstanding at the beginning of the year 
Granted during the year 
Vested/exercised during the year  
Expired/forfeited during the year 
Outstanding at the end of the year 

FY21
Number

FY20
Number

6,370,539
3,022,580
(2,098,672)
(798,284)
6,496,163

 6,532,863
2,656,799
(1,779,903)
(1,039,220)
6,370,539

The outstanding balance of performance rights as at 30 April 2021 is represented by:  

Scheme name 
LTI FY21 – FY23 
LTI FY20 – FY22 
LTI FY19 – FY211 
Others 
Total outstanding at the reporting date 

Vesting date
15 August 2023
15 August 2022
15 August 2021
15 August 2021

Total outstanding 
(number) 
2,363,928 
2,219,333 
1,874,142 
38,760 
6,496,163 

Exercisable
(number)
--
-
-
-

Remaining
contractual life
2 years 4 months
1 year 4 months
4 months
4 months

1.  The FY19-FY21 LTI performance rights plan is expected to partially vest on 15 August 2021 at 90% subject only to the employees remaining in employment 
until 15 August 2021. These vested performance rights will be converted to shares and allocated to the participants under the Rights plan on 15 August 2021. 

Metcash Group  Financial Report FY21 

99

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

19.   SHARE-BASED PAYMENTS (continued) 

Key terms and conditions 

All performance rights associated with the above schemes are equity-settled performance rights and were issued under the Metcash 
Executives and Senior Managers Performance Rights Plan (Rights Plan). Fully paid ordinary shares issued under this plan rank equally 
with all other existing fully paid ordinary shares in respect of voting and dividend rights. 

The key terms of the ‘LTI’ and ‘STI plan – deferred component’ plans include: 

1.  Each  performance  right  is  an  entitlement  to  receive  a  fully  paid  ordinary  share  in  the  Company  on  terms  and  conditions 
determined by the Board, including vesting conditions linked to service and performance over the contractual life of the rights; 

2.  Performance rights which do not vest are forfeited; 
3.  Performance rights are offered at no cost to participants; 
4.  Performance rights do not carry voting or dividend rights, however shares allocated upon vesting of performance rights will carry 

the same rights as other ordinary shares; 

5.  Ordinarily, in the event of cessation of employment, unvested performance rights will lapse; however, this is subject to Board 
discretion,  which  may  be  exercised  in  circumstances  including  death  and  disability,  retirement,  redundancy  or  special 
circumstances; 

6.  When testing performance conditions, the Board has full discretion in relation to its calculation and to include or exclude items 

if appropriate, including to better reflect shareholder expectations or management performance; 

7.  Some or all of a participant’s performance rights may vest even if a performance condition has not been satisfied, if, using its 

discretion, the Board considers that to do so would be in the interests of the Group; and 

8. 

If there is a change in control of the Group, the Board retains full discretion to vest or lapse some or all performance rights. 

20. 

INFORMATION RELATING TO METCASH LIMITED (THE PARENT COMPANY) 

Statement of financial position 
Current assets – amounts receivable from subsidiaries 
Net assets 

Contributed equity (note 14) 
Accumulated losses 
Profit reserve 
Share-based payments reserve 
Total equity 

Statement of comprehensive income 
Net profit for the year 
Total comprehensive income for the year, net of tax 

Profit reserve 

FY21
$m

1,300.5
1,300.5

867.0
(1,265.4)
1,693.9
5.0
1,300.5

-
-

FY20
$m

1,432.8
1,432.8

853.5
(1,265.4)
1,842.2
2.5
1,432.8

-
-

The Parent Company established a profit reserve in FY17 within its separate financial statements, in accordance with the Company’s 
constitution. During the current financial year, the FY20 final dividend of $66.5 million and the FY21 interim dividend of $81.8 million 
were sourced and paid from the profit reserve.  

Closed Group  

The Parent Company has provided guarantees as part of the Closed Group arrangements as disclosed in Appendix C. 

Contingent liabilities  

The contingent liabilities in relation to the Parent Company are disclosed in note 24. 

100  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

21. 

AUDITORS REMUNERATION 

Amounts received or due and receivable by the auditor of the Parent Company and any  
other entity in the Group for: 
 -  Auditing the statutory financial report of the Parent Company covering the Group  
   and the statutory financial report of any controlled entities 
- -  Fees for other assurance and agreed-upon procedure services 
 -  Fees for tax compliance and other 

FY21
$

FY20
$

1,825,000

2,100,000

58,000
399,000
2,282,000

36,000
177,000
2,313,000

22. 

EARNINGS PER SHARE 

The following reflects the income data used in the basic and diluted earnings per share (EPS) computations: 

Earnings used in calculating basic and diluted EPS  
Net profit/(loss) attributable to ordinary equity holders of Metcash Limited 

The following reflects the share data used in the basic and diluted EPS computations: 

Weighted average number of ordinary shares used in calculating basic EPS 
Effect of dilutive securities 
Weighted average number of ordinary shares used in calculating diluted EPS 

FY21 
$m 

FY20
$m

239.0 

(56.8)

FY21
Number

FY20
Number

1,021,936,877
3,228,702
1,025,165,579

910,139,794
-
910,139,794

At the reporting date, 6,496,163 performance rights (FY20: 6,370,539) were outstanding, of which 3,267,462 (FY20: 6,370,539) were 
not included in the calculation of diluted EPS as they are not dilutive for the periods presented. Refer note 19 for more details about 
performance rights.  

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

23.  BUSINESS COMBINATIONS 

Total Tools Holdings Pty Ltd (‘Total Tools’) and Total Tools JV Stores 

In September 2020, Metcash acquired a 70% ownership interest in Total Tools Holdings Pty Ltd. Total Tools is the franchisor to the 
largest tool retail network in Australia with 82 bannered stores nationwide as at 1 September 2020.  

In December 2020, Total Tools acquired ownership interests of between 51% and 60% in twelve Total Tools independent retail stores. 
Accordingly, Metcash holds an effective ownership interest of between 35.7% and 42% in these ‘JV Stores’. 

Details of the purchase consideration and the provisional fair values of the net assets acquired at the date of acquisition are as follows: 

Net assets acquired  
Cash and cash equivalents  
Trade and other receivables  
Inventories  
Trade payables and provisions  
Property, plant and equipment  
Intangibles 
Lease liabilities (net) 
Deferred tax assets (net)  
Income tax payable  
Net identifiable assets acquired 

Non-controlling interest 
Goodwill 
Total purchase consideration 

Total Tools Group 

Total Tools 
Holdings
$m

Total Tools
JV Stores
$m

8.4
17.0
15.8
(26.5)
3.5
31.4
(0.1)
(4.6)
(1.5)
43.4

(13.0)
26.5
56.9

3.3
8.5
21.9
(18.5)
4.4
-
-
-
-
19.6

(9.2)
32.1
42.5

Total
$m

11.7
25.5
37.7
(45.0)
7.9
31.4
(0.1)
(4.6)
(1.5)
63.0

(22.2)
58.6
99.4

From the respective dates of acquisition, the Total Tools Group has contributed $141.1 million of sales revenue and $24.0 million of 
the earnings before interest and tax (EBIT) to the Metcash Group.  

Put and call options written over non-controlling interests 

In accordance with the AASB 10 Consolidated Financial Statements, the Group has recognised financial liabilities for the Total Tools 
put option and the Total Tools JV Store put options at their provisional fair values totaling $191.6 million and has derecognised the 
non-controlling interests of ($22.2 million) related to the acquisitions. Details of these put options are set out in note 13 of the financial 
report. As at the date of acquisition, the net amount of $169.4 million has been recognised as an adjustment to retained earnings as 
shown below: 

Non-controlling interests derecognised 
Adjustment recognised directly in equity (retained earnings) 
Fair value of put options - recognised as a financial liability 

Total Tools Group

Total Tools 
Holdings
$m

Total Tools
JV Stores
$m

13.0
109.2
122.2

9.2
60.2
69.4

Total
$m

22.2
169.4
191.6

Any changes in the value of the put option financial liabilities that occur subsequent to initial recognition will be recognised in the 
Statement of Comprehensive Income and will be disclosed within significant items. During the current year Metcash recognised an 
expense of $3.2 million in relation to the interest unwind on the net present value of the put option liabilities and nil expense in relation 
to other changes in the value of the put options. 

102  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

23.  BUSINESS COMBINATIONS (continued) 

Purchase consideration – cash outflow 

Cash consideration 
Less: Cash and cash equivalents acquired 
Net cash outflow – investing activities 

Total Tools 
Holdings
$m

Total Tools
JV Stores
$m

57.5
(8.4)
49.1

42.5
(3.3)
39.2

Total Tools Group

Total
$m

100.0
(11.7)
88.3

Costs  of  $2.9  million  that  were  incurred  in  relation  to  the  Total  Tools  Group  acquisition  are  included  in  significant  items  in  the 
Statement of Comprehensive Income and in operating cash flows in the Statement of Cash Flows. 

Other business combinations 

In June 2020, Metcash acquired a private label brand portfolio from Kollaras & Co, which is a key accelerator of the Liquor pillar’s 
private  label growth strategy, for a total cash purchase  price consideration of $26.2 million, of which $21.0 million is allocated to 
goodwill.  

During the year, the Group also entered into a number of other business combinations that were not material to the Group, individually 
or in aggregate. The total cash purchase price consideration for these businesses was $28.6 million, of which $24.3 million is allocated 
to goodwill. 

The accounting for the above business combinations is provisional as at 30 April 2021. 

24. 

COMMITMENTS AND CONTINGENT LIABILITIES 

Commitments 

Capital operating expenditure 

The Group had no material commitments for capital expenditure at 30 April 2021 (FY20: nil). 

Contingent liabilities 

Bank guarantees to third parties in respect of property lease obligations  
Bank guarantees in respect of Work Cover 

Financial guarantee contracts 

FY21
$m

8.7
2.0

FY20
$m

16.6
2.7

The Group has granted a financial guarantee contract relating to the bank loan of a joint venture, Adcome Pty Ltd. Under the contract, 
the bank has the right to require Metcash to repay the debt under certain prescribed circumstances of default. The estimate of the 
maximum amount payable in respect of the guarantee, if exercised, is $37.2 million (FY20: $46.5 million).  

Had the guarantee been exercised at 30 April 2021, the amount payable would have been $35.2 million (FY20: $39.1 million). The fair 
value of the financial guarantee contract at the reporting date was $0.4 million (FY20: $1.1 million) and is recognised as a financial 
liability. 

Put options 

Put options, including in relation to Ritchies Stores Pty Ltd, are detailed along with other contingent liabilities in note 16 of the financial 
statements. 

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

25. 

 SUBSEQUENT EVENTS 

On  28  June  2021,  Metcash  announced  that  it  has  increased  its  ownership  in  Total  Tools  Holdings  (TTH)  from  70%  to  85%  for  an 
acquisition cost of $59.4 million. Metcash has also increased its debt facility to TTH from $40 million to $65 million. TTH has significant 
growth opportunities and this increase, together with a portion of the consideration for the additional 15% holding, is expected to 
help fund TTH’s growth plans. This includes expansion of the store network and the acquisition of an ownership interest in a select 
number of stores. 

In  addition,  the  Group  also  announced  that  it  is  undertaking  an  Off-Market  Buy-Back  (‘Buy-Back’)  of  up  to  approximately  $175.0 
million1. This follows the Board’s assessment of the Group’s ability to distribute excess capital to shareholders having regard to: an 
improvement in the level of economic certainty; its near-term capital expenditure and working capital requirements; opportunities to 
grow and create shareholder value; while also maintaining a strong balance sheet with low gearing. Based on an expected Share Buy-
Back of approximately $175.0  million, the Buy-Back, together  with dividends for  FY21, will result  in  approximately  $354.0 million2 
being returned to shareholders.  

Other than matters disclosed in this report, there were no events that have occurred after the end of the financial year that would 
materially affect the reported results or would require disclosure in this report. 

1   Metcash  may  vary  the  size  of  the  Buy-Back  depending  on  a number  of  factors  including  shareholder  demand,  market  conditions  and  future  capital  requirements.  If 
  Metcash increases the Buy-Back it will not buy back more shares than allowed within its 10% limit under the Corporations Act. 
2   Reflects a Buy-Back of ~$175.0 million and excludes any FY22 potential dividends. 

104  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

1. 

BASIS OF ACCOUNTING 

(b) 

Australian Accounting Standards issued but not yet effective 

The financial statements are a general purpose financial report 
that has been prepared in accordance with the requirements of 
the Corporations Act 2001 and Australian Accounting Standards 
and  other  authoritative  pronouncements  of  the  Australian 
Accounting Standards Board. 

The financial statements have been prepared using the historical 
cost basis except for derivative financial instruments and share-
based payments which are measured at fair value. 

The financial statements are presented in Australian dollars and 
all values are rounded to the nearest $100,000 unless otherwise 
stated  under  the  option  available  to  the  Company  under  ASIC 
Corporations Instrument 2016/191. The Company is an entity to 
which the legislative instrument applies. 

The  current  financial  year  comprises  the  52-week  period  that 
commenced on 27 April 2020 and ended on 25  April 2021.  The 
prior  financial  year  comprised  the  52-week  period  that 
commenced on 29 April 2019 and ended on 26 April 2020. 

2. 

STATEMENT OF COMPLIANCE 

The  financial  statements  comply  with  Australian  Accounting 
Standards.  The 
financial  statements  also  comply  with 
International Financial Reporting Standards (IFRS) as issued by 
the International Accounting Standards Board (IASB). 

(a) 

New or amended Accounting Standards and Interpretations 

Several other amendments and interpretations apply for the first 
time in FY21, but do not have an impact on the financial report 
of the Group. These are as follows: 

 
 

 

 
 

 

 

AASB 2018-6 Amendments to AASB 3 Definition of a Business 
AASB  2018-7  Amendments  to  AASB  101  and  AASB  108 
Definition of Material 
AASB 2019-3 Amendments to AASB 7, AASB 9 and AASB 139 
Interest Rate Benchmark Reform on Hedge Accounting 
AASB 2019-1 Conceptual Framework for Financial Reporting  
AASB  2017-6  Amendments 
to  Australian  Accounting 
Standards  (AASs)  –  Prepayment  Features  with  Negative 
Compensation 
AASB 2020-4  Amendments to AASs - COVID-19-Related Rent 
Concessions 
AASB  2018-2  Amendments  to  AASs  -  Plan  Amendment, 
Curtailment or Settlement 

In addition, in April 2021, IFRIC published an agenda decision in 
relation  to  the  accounting  treatment  of  configuration  and 
customisation costs related to SaaS arrangements. The Group is 
currently assessing the impact the agenda decision will have on 
its current accounting policy and whether previously capitalised 
costs may need to be  derecognised. Accordingly, the potential 
impact  of  the  IFRIC  agenda  decision  on  the  Group  cannot  be 
reliably estimated at the date of this report. The Group expects 
to  complete  the  implementation  of  the  above  IFRIC  agenda 
decision as part of its 31 October 2021 reporting. 

Metcash Group  Financial Report FY21 

A number of new accounting standards (including amendments 
and interpretations) have been issued but were not effective as at 
30  April  2021.  The  following  are  the  pronouncements  that  the 
in  these  financial 
Group  has  elected  not  to  early  adopt 
statements: 
 

Amendments  to  AASB  101:  Classification  of  Liabilities  as 
Current or Non-current 

 

 

 

 

Amendments 
Framework 

to  AASB  3:  Reference 

to  Conceptual 

Amendments to AASB 116: Property, Plant and Equipment: 
Proceeds before Intended Use 

Amendments  to  AASB  137:  Onerous  Contracts  –  Costs  of 
Fulfilling a Contract 

AASB 9 Financial Instruments: Fees in the ’10 per cent’ test 
for derecognition of financial liabilities 

The  above  standards  are  not  expected  to  have  a  significant 
impact on the Group’s financial statements in the year of their 
initial application. 

3. 

BASIS OF CONSOLIDATION 

Controlled entities 
The  financial  statements  comprise  the  consolidated  financial 
statements of Metcash Limited and its controlled entities for the 
year ended 30 April 2021. Refer Appendix B for a list of controlled 
entities. 

Controlled entities are all those entities over which the Group is 
exposed  to,  or  has  rights  to,  variable  returns  from 
its 
involvement  with  the  entity  and  has  the  ability  to  affect  those 
returns through its power over the entity.  

Business combinations 
The acquisition of controlled entities is accounted for using the 
acquisition  method  of  accounting.  The  acquisition  method  of 
accounting 
involves  allocating  the  costs  of  the  business 
combination  to  the  acquisition  date  fair  value  of  net  assets 
acquired, including intangible assets, contingent  liabilities and 
contingent consideration.  

Arrangements within certain business combinations entitle the 
non-controlling  interests  to  require  the  Group  to  acquire  their 
shareholding  via  exercise  of  a  put  option,  subject  to  specific 
terms and conditions. Where such an arrangement is deemed to 
be  part  of  the  business  combination,  a  financial  liability  is 
recognised  on  the  acquisition  date  measured  at  the  present 
value  of  the  redemption  amount  under  the  arrangement.  The 
initial recognition of the put option liability is charged directly to 
retained  earnings  and 
is 
derecognised. 

the  non-controlling 

interest 

The  put  option  liability  is  subsequently  remeasured  at  each 
reporting date at  the estimated put option exercise price, with 
any  change 
in  value  recorded  within  the  Statement  of 
Comprehensive  Income,  together  with  the  net  present  value 
interest unwind on the put option liability. 

105

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For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

Consolidation procedures 
Controlled  entities  are  consolidated  from  the  date  on  which 
control is transferred to the Group and cease to be consolidated 
from the date on which control is transferred out of the Group. 

the  consolidated 

financial  statements,  all 
In  preparing 
intercompany balances and transactions have been eliminated 
in full. 

Non-controlling  interests  are  allocated  their  share  of  total 
comprehensive  income  and  are  presented  as  a  separate 
category within equity. 

The financial statements of controlled entities are prepared for 
the same reporting period as the parent entity, using consistent 
accounting  policies.  For  those  controlled  entities  with  non-
coterminous year ends, management accounts for the relevant 
period to the Group’s reporting date have been consolidated. In 
the opinion of the Directors, the expense of providing additional 
coterminous  statutory  accounts,  together  with  consequential 
delay  in  producing  the  Group’s  financial  statements,  would 
outweigh any benefit to shareholders. 

Separate financial statements 
Investments  in  entities  controlled  by  Metcash  Limited  are 
accounted for at cost in the separate financial statements of the 
parent  entity  less  any  impairment  charges.  Dividends  received 
from controlled entities are recorded as income in the separate 
financial statements of the parent entity, and do not impact the 
recorded cost of the investment unless the dividends effectively 
represent a return of capital.  

Foreign currency translation reserve 
The  foreign  currency  translation  reserve  is  used  to  record 
exchange differences arising from the translation of the financial 
statements of foreign subsidiaries. It is also used to record the 
effect of hedging net investments in foreign operations. 

4. 

SIGNIFICANT ACCOUNTING JUDGEMENTS, 
ESTIMATES AND ASSUMPTIONS 

incorporated 

judgements,  estimates  and 
The  Group  has 
assumptions specific to the impact of the COVID-19 pandemic in 
determining the amounts recognised in the financial statements 
based  on  conditions  existing  at  balance  date,  recognising 
uncertainty still exists in relation to the duration of the COVID-19 
pandemic-related  restrictions,  the  anticipated  government 
stimulus and regulatory actions.  

(a) 

Significant accounting judgements 

In the process of applying the Group’s accounting policies, the 
following  judgements  were  made,  apart  from  those  involving 
estimations,  which  have  a  significant  effect  on  the  amounts 
recognised in the financial statements. 

Charge-through sales 
In addition to warehouse purchases, customers purchase goods 
through  the  Group’s  charge-through  platform  and  have  these 
goods  delivered  directly  to  them  from  suppliers.  The  Group 
earns a margin on these sales for providing procurement, cross-
docking and settlement services. The Group also bears credit risk 

106  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

on  the  receivables  from  these  sales  with  limited  recourse  to 
suppliers. 

The Group determined that it is an agent in these contracts as it 
does not control the goods before they are being transferred to 
customers.  

Assessment of control and joint control 
Determining the existence of control, joint control or significant 
influence  over  the  Group’s  acquisitions.  Where  the  Group 
exercises significant influence  or joint control, the acquisitions 
are  accounted  for  as  joint  arrangements  (refer  Appendix  A.7); 
and  where  the  Group  exercises  control,  the  acquisitions  are 
accounted for as business combinations (refer Appendix A.3). 

Supplier income 
The recognition and measurement of supplier income requires 
the  use  of  judgement,  due  to  a  high  degree  of  variability  and 
complexity  in  arrangements  with  suppliers,  and  due  to  timing 
differences  between  stock  purchases  and  the  provision  of 
promotional services. 

Purchase price allocation 
Determining  the  acquisition  date  fair  value  of  assets  acquired 
and liabilities assumed on acquisition of controlled entities. 

Valuation of put options 
Determining 
consideration. 

the  Total  Tools  and  Ritchies  put  option 

Determination of lease term of contracts with renewal options 
The  Group  determines  the  lease  term  as  the  non-cancellable 
term  of  the  lease,  together  with  any  periods  covered  by  an 
option  to  extend  the  lease  if  it  is  reasonably  certain  to  be 
exercised, or any periods covered by an option to terminate the 
lease, if it is reasonably certain not to be exercised. 

After  initial recognition, the  Group reassesses the  lease  term  if 
there  is  a  significant  event  or  change  in  circumstances  that  is 
within  its  control  and  affects  its  ability  to  exercise  (or  not  to 
exercise) the option to renew. 

(b) 

Significant accounting estimates and assumptions 

The carrying amounts of certain assets and liabilities are often 
determined  based  on  estimates  and  assumptions  of  future 
events.  The  key  estimates  and  assumptions  that  have  a 
significant risk of causing a material adjustment to the carrying 
amounts of certain assets and liabilities within the next annual 
reporting period are: 

Impairment of goodwill 
The  Group  determines  whether  goodwill  is  impaired  on  an 
annual  basis.  This  requires  an  estimation  of  the  recoverable 
amount  of  the  cash  generating  units  to  which  the  goodwill  is 
allocated.  The  assumptions  used  in  this  estimation  of  the 
recoverable  amount  and  the  carrying  amount  of  goodwill  are 
discussed in note 10. 

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Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

Property provisions 
The  Group  recognises  provisions  for  rental  agreements  on 
acquisition  (refer  note  12  for  further  discussion).  In  measuring 
these provisions, assumptions are made about future retail sales, 
rental costs and in determining the appropriate discount rate to 
be used in the cash flow calculations. 

The  Group  has  recognised  a  provision  in  accordance  with  the 
accounting  policy  described  in  Appendix  A.14.  The  Group 
assesses obligations on property make-good, restructuring and 
other costs. These estimates are determined using assumptions 
on  property-related  costs,  redundancy  and  other  closure  or 
restructure costs. 

Impairment of equity-accounted investments 
The  Group  assesses  the  recoverable  amount  of  its  equity-
accounted investments when objective evidence of impairment 
is identified. In assessing the recoverable amount, assumptions 
are made about the growth prospects of the investment and in 
determining the discount rate used to calculate the net present 
value of future cash flows when a discounted cash flow model is 
used. 

Provision for expected credit losses (ECL) of receivables  
The  Group  uses  a  provision  rate  matrix  to  calculate  ECLs  for 
receivables. 

The provision rates are initially based on the Group’s historical 
observed  default  rates.  The  Group  will  calibrate  the  matrix  to 
adjust the historical credit loss experience with forward-looking 
information (e.g., any known changes in market conditions with 
reference  to  the  most  recent  gross  domestic  product  data).  At 
every  reporting  date,  the  historical  observed  default  rates  are 
updated  and  changes  in  the  forward-looking  estimates  are 
analysed. 

The assessment of the correlation between historical observed 
default  rates,  forecast  economic  conditions  and  ECLs  is  a 
significant estimate. The amount of ECLs is sensitive to changes 
in  circumstances  and  of  forecast  economic  conditions.  The 
Group’s  historical  credit  loss  experience  and  forecast  of 
economic  conditions  may  also  not  be  representative  of 
customer’s actual default in the future. 

5. 

TRADE AND OTHER RECEIVABLES 

Trade  receivables  are  measured  at  the  transaction  price 
determined under Appendix A.17. 

The Group recognises an allowance for impairment  loss based 
on  ECL  for  its  trade  and  other  receivables.  The  Group  has 
established a provision matrix, under the simplified approach in 
calculating  ECL,  that  is  based  on  its  historical  credit  loss 
experience,  adjusted  for  forward-looking  factors  specific  to  a 
group of debtors and the economic environment. 

Metcash Group  Financial Report FY21 

6. 

DERIVATIVE FINANCIAL INSTRUMENTS 

Derivative  financial  instruments  are  initially  recognised  at  fair 
value on the date at which a derivative contract is entered into 
and are subsequently remeasured to fair value.  

The fair value of derivative contracts is determined by reference 
to market values for similar instruments. Derivatives are carried 
as assets when their fair value is positive and as liabilities when 
their  fair  value  is  negative.  Any  gains  or  losses  arising  from 
changes  in  the  fair  value  of  derivatives,  except  for  those  that 
qualify as cash flow hedges, are taken directly to profit or loss for 
the year. 

Instruments  that  meet  the  strict  criteria  for  hedge  accounting 
are classified as: 

 

 

fair value hedges, when they hedge the exposure to changes 
in the fair value of a recognised asset or liability; or 

cash  flow  hedges,  when  they  hedge  the  exposure  to 
variability  in  cash  flows  that  is  attributable  either  to  a 
particular risk associated with a recognised asset or liability 
or to a forecast transaction. 

Fair value hedges 
The change in the fair value of the hedged item attributable to 
the risk hedged is recorded as part of the carrying value of the 
hedged item and is also recognised in the income statement as 
finance  costs. 
is  derecognised,  the 
unamortised fair value is recognised immediately in profit or loss.  

If  the  hedged 

item 

When  an  unrecognised  firm  commitment  is  designated  as  a 
hedged item, the subsequent cumulative change in the fair value 
of  the  firm  commitment  attributable  to  the  hedged  risk  is 
recognised as an asset or liability with a corresponding gain or 
loss recognised in the profit and loss.  

Cash flow hedges 
The  effective  portion  of  the  gain  or  loss  on  the  hedging 
instrument  is  recognised  in  other  comprehensive  income  and 
carried  forward  to  the  cash  flow  hedge  reserve,  while  any 
ineffective  portion  is  recognised  immediately  in  the  income 
statement as finance costs.  

Amounts  recognised  as  other  comprehensive  income  are 
transferred to profit or loss when the hedged transaction affects 
profit  or  loss,  such  as  when  the  hedged  financial  income  or 
financial expense is recognised or when a forecast sale occurs. 
When the hedged item is the cost of a non-financial asset or non-
financial 
recognised  as  other 
comprehensive  income  are  transferred  to  the  initial  carrying 
amount of the non-financial asset or liability.  

the  amounts 

liability, 

If  the  forecast  transaction  or  firm  commitment  is  no  longer 
expected  to  occur,  the  cumulative  gain  or  loss  previously 
recognised  in  equity  is  transferred  to  the  income  statement.  If 
the  hedging  instrument  expires  or  is  sold,  terminated  or 
exercised  without replacement  or rollover,  or if its designation 
as  a  hedge  is  revoked,  any  cumulative  gain  or  loss  previously 
recognised  in  other  comprehensive  income  remains  in  other 
comprehensive  income  until  the  forecast  transaction  or  firm 
commitment affects profit or loss. 

107

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 
For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 
Appendix A – Summary of significant accounting policies 

Cash flow hedge reserve 
Cash flow hedge reserve 
The  cash  flow  hedge  reserve  records  the  portion  of  the 
The  cash  flow  hedge  reserve  records  the  portion  of  the 
unrealised gain or loss on a hedging instrument  in a cash flow 
unrealised gain or loss on a hedging instrument  in a cash flow 
hedge that is determined to be an effective hedge.  
hedge that is determined to be an effective hedge.  

Current versus non-current classification 
Current versus non-current classification 
Derivative instruments are classified as current or non-current or 
Derivative instruments are classified as current or non-current or 
separated  into  current  and  non-current  portions  based  on  an 
separated  into  current  and  non-current  portions  based  on  an 
assessment  of  the  facts  and  circumstances  including  the 
assessment  of  the  facts  and  circumstances  including  the 
underlying contracted cash flows. 
underlying contracted cash flows. 

EQUITY-ACCOUNTED INVESTMENTS 
EQUITY-ACCOUNTED INVESTMENTS 

7. 
7. 
The  Group’s  investments  in  joint  ventures  and  associates  are 
The  Group’s  investments  in  joint  ventures  and  associates  are 
accounted  for  using  the  equity  method.  Associates  are  those 
accounted  for  using  the  equity  method.  Associates  are  those 
entities over which the Group exercises significant influence, but 
entities over which the Group exercises significant influence, but 
not  control  or  joint  control,  over  the  financial  and  operating 
not  control  or  joint  control,  over  the  financial  and  operating 
policies. A joint venture  is an arrangement  in  which the  Group 
policies. A joint venture  is an arrangement  in  which the  Group 
has joint control, whereby the Group has rights to the net assets 
has joint control, whereby the Group has rights to the net assets 
of  the  joint  venture.  Joint  control  is  the  contractually  agreed 
of  the  joint  venture.  Joint  control  is  the  contractually  agreed 
sharing  of  control  of  an  arrangement,  which  exists  only  when 
sharing  of  control  of  an  arrangement,  which  exists  only  when 
decisions  about  the  relevant  activities  require  unanimous 
decisions  about  the  relevant  activities  require  unanimous 
consent of the parties sharing control. 
consent of the parties sharing control. 
Equity-accounted  investments  are  carried  in  the  statement  of 
Equity-accounted  investments  are  carried  in  the  statement  of 
financial  position  at  cost  plus  post-acquisition  changes  in  the 
financial  position  at  cost  plus  post-acquisition  changes  in  the 
Group’s share of net assets of the investee, less any impairment 
Group’s share of net assets of the investee, less any impairment 
in value.  
in value.  
For  those  associates  and  joint  ventures  with  non-coterminous 
For  those  associates  and  joint  ventures  with  non-coterminous 
year ends, management accounts for the relevant period to the 
year ends, management accounts for the relevant period to the 
Group’s  reporting  date  have  been  equity-accounted.  In  the 
Group’s  reporting  date  have  been  equity-accounted.  In  the 
opinion  of  the  Directors,  the  expense  of  providing  additional 
opinion  of  the  Directors,  the  expense  of  providing  additional 
coterminous  statutory  accounts,  together  with  consequential 
coterminous  statutory  accounts,  together  with  consequential 
delay  in  producing  the  Group’s  financial  statements,  would 
delay  in  producing  the  Group’s  financial  statements,  would 
outweigh any benefit to shareholders. 
outweigh any benefit to shareholders. 

INVENTORIES 
INVENTORIES 

8. 
8. 
Inventory  cost  is  measured  at  purchase  price,  net  of  trade 
Inventory  cost  is  measured  at  purchase  price,  net  of  trade 
rebates and discounts received, and including costs incurred in 
rebates and discounts received, and including costs incurred in 
bringing  the  inventory  to  its  present  location  and  condition. 
bringing  the  inventory  to  its  present  location  and  condition. 
Trade rebates include non-volumetric supplier income, which is 
Trade rebates include non-volumetric supplier income, which is 
systematically allocated against inventory cost using estimates 
systematically allocated against inventory cost using estimates 
based on expected purchase patterns and earn rates. 
based on expected purchase patterns and earn rates. 
Inventories are valued at the lower of cost or net realisable value. 
Inventories are valued at the lower of cost or net realisable value. 
Net realisable value is the estimated selling price in the ordinary 
Net realisable value is the estimated selling price in the ordinary 
course of business, net of estimated costs necessary to make the 
course of business, net of estimated costs necessary to make the 
sale. 
sale. 

PROPERTY, PLANT AND EQUIPMENT 
PROPERTY, PLANT AND EQUIPMENT 

9. 
9. 
Recognition and measurement 
Recognition and measurement 
All  classes  of  property,  plant  and  equipment  are  measured  at 
All  classes  of  property,  plant  and  equipment  are  measured  at 
cost  less  accumulated  depreciation  and  any  accumulated 
cost  less  accumulated  depreciation  and  any  accumulated 
impairment losses. 
impairment losses. 

Depreciation 
Depreciation 
Depreciation is provided on a straight-line basis on all property, 
Depreciation is provided on a straight-line basis on all property, 
plant and equipment, other than freehold land and assets under 
plant and equipment, other than freehold land and assets under 
construction. Major depreciation periods are: 
construction. Major depreciation periods are: 

108  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

Freehold buildings 
Freehold buildings 
Plant and equipment 
Plant and equipment 

FY21
FY21

25-40 years
25-40 years
2-20 years
2-20 years

FY20
FY20

25-40 years
25-40 years
2-20 years
2-20 years

Derecognition 
Derecognition 
An item of property, plant and equipment is derecognised upon 
An item of property, plant and equipment is derecognised upon 
disposal  or  when  no  future economic  benefits  are  expected  to 
disposal  or  when  no  future economic  benefits  are  expected  to 
arise from the continued use of the asset.  
arise from the continued use of the asset.  
Any gain or loss arising on derecognition of the asset (calculated 
Any gain or loss arising on derecognition of the asset (calculated 
as  the  difference  between  the  net  disposal  proceeds  and  the 
as  the  difference  between  the  net  disposal  proceeds  and  the 
carrying  amount  of the  item)  is  included  in  the  statement  of 
carrying  amount  of the  item)  is  included  in  the  statement  of 
comprehensive income in the period the item is derecognised. 
comprehensive income in the period the item is derecognised. 

is 
is 

in  a  business  combination 
in  a  business  combination 

INTANGIBLE ASSETS 
10. 
10. 
INTANGIBLE ASSETS 
Recognition and measurement 
Recognition and measurement 
in  a  business 
Intangible  assets  acquired  separately  or 
in  a  business 
Intangible  assets  acquired  separately  or 
combination  are  initially  measured  at  cost.  Following  initial 
combination  are  initially  measured  at  cost.  Following  initial 
recognition, the cost model is applied to the class of intangible 
recognition, the cost model is applied to the class of intangible 
assets. 
assets. 
Intangible  assets  (excluding  software  development  costs) 
Intangible  assets  (excluding  software  development  costs) 
created within the business are not capitalised and expenditure 
created within the business are not capitalised and expenditure 
is charged against profits in the period in which the expenditure 
is charged against profits in the period in which the expenditure 
is incurred. 
is incurred. 
initially 
Goodwill  acquired 
initially 
Goodwill  acquired 
measured  at  cost;  being  the  excess  of  the  cost  of  the business 
measured  at  cost;  being  the  excess  of  the  cost  of  the business 
combination over the Group’s interest in the net fair value of the 
combination over the Group’s interest in the net fair value of the 
acquiree's identifiable assets, liabilities and contingent liabilities. 
acquiree's identifiable assets, liabilities and contingent liabilities. 
Trade names are acquired either through business combinations 
Trade names are acquired either through business combinations 
or  through  direct  acquisition.  Trade  names  are  recognised  as 
or  through  direct  acquisition.  Trade  names  are  recognised  as 
intangible assets where a registered trademark is acquired with 
intangible assets where a registered trademark is acquired with 
attributable  value.  Trade  names  are  valued  on  a  relief  from 
attributable  value.  Trade  names  are  valued  on  a  relief  from 
royalty method. Trade names are considered to be indefinite life 
royalty method. Trade names are considered to be indefinite life 
intangibles and are not amortised, unless there is an intention to 
intangibles and are not amortised, unless there is an intention to 
discontinue use of the name in which case it is amortised over its 
discontinue use of the name in which case it is amortised over its 
estimated remaining useful life.  
estimated remaining useful life.  
through  business 
Customer 
through  business 
Customer 
combinations. Customer contacts  are recognised as intangible 
combinations. Customer contacts  are recognised as intangible 
assets when the criteria specified in AASB 138 Intangible Assets 
assets when the criteria specified in AASB 138 Intangible Assets 
have  been  met.  Customer  contracts  are  valued  by  applying  a 
have  been  met.  Customer  contracts  are  valued  by  applying  a 
discounted cash flow valuation methodology with consideration 
discounted cash flow valuation methodology with consideration 
given to customer retention and projected future cash flows to 
given to customer retention and projected future cash flows to 
the  end  of  the  contract  period.  The  amortisation  has  been 
the  end  of  the  contract  period.  The  amortisation  has  been 
recognised in the statement of comprehensive income. 
recognised in the statement of comprehensive income. 
Software  development  costs  incurred  on  an  individual  project 
Software  development  costs  incurred  on  an  individual  project 
are capitalised at cost when future recoverability can reasonably 
are capitalised at cost when future recoverability can reasonably 
be assured and where the Group has an intention and ability to 
be assured and where the Group has an intention and ability to 
use  the  asset.  Following  the  initial  recognition  of  software 
use  the  asset.  Following  the  initial  recognition  of  software 
development  costs,  the  asset  is  carried  at  cost  less  any 
development  costs,  the  asset  is  carried  at  cost  less  any 
accumulated amortisation and accumulated impairment losses. 
accumulated amortisation and accumulated impairment losses. 
Any costs carried forward are amortised over the assets’ useful 
Any costs carried forward are amortised over the assets’ useful 
economic lives. 
economic lives. 

contracts 
contracts 

acquired 
acquired 

are 
are 

68 
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Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

Derecognition 
Gains or losses arising from derecognition of an intangible asset 
are  measured  as  the  difference  between  the  net  disposal 
proceeds  and  the  carrying  amount  of  the  asset  and  are 
recognised in the statement of comprehensive income when the 
asset is derecognised. 

When  goodwill  forms  part  of  a  group  of  cash  generating  units 
and  an  operation  within  that  unit  is  disposed  of,  the  goodwill 
associated  with  the  operation  disposed  of  is  included  in  the 
carrying amount of the operation when determining the gain or 
loss  on  disposal of  the  operation.  Goodwill disposed  of  in  this 
circumstance  is  measured  based  on  the  relative  values  of  the 
operation  disposed  of  and  the  portion  of  the  groups  of  cash-
generating units retained.  

Useful lives 
The  useful  lives  of  these  intangible  assets  are  assessed  to  be 
either  finite  or  indefinite.  Where  amortisation  is  charged  on 
assets with finite lives, this expense is taken to the profit or loss 
on a straight-line basis.  

The estimated useful lives of existing finite life intangible assets 
are as follows: 

FY21

FY20

Customer contracts 
Software development costs 
Other 

15 years
5-10 years
10 years

15 years
5-10 years
10 years

market  assessments  of  the  time  value  of  money  and  the  risks 
specific to the asset 

Impairment 
Comprehensive Income. 

losses  are  recognised 

in  the  Statement  of 

12. 

EMPLOYEE LEAVE BENEFITS 

Wages, salaries, incentives, annual leave and sick leave 
Liabilities  for  wages  and  salaries,  including  non-monetary 
benefits, incentives, annual leave and accumulating sick leave, 
are recognised in provisions in respect of employees’ services up 
to  the  reporting  date.  They  are  measured  at  the  amounts 
expected  to  be  paid  when  the  liabilities  are  settled.  Liabilities 
due  to  be  settled  within  12 months  of  the  reporting  date  are 
classified as current liabilities. Liabilities for non-accumulating 
sick  leave  are  recognised  when  the  leave  is  taken  and  are 
measured at the rates paid or payable.  

Long service leave 
The liability for long service leave is recognised in the provision 
for  employee  benefits  and  measured  as  the  present  value  of 
expected  future  payments  to  be  made  in  respect  of  services 
provided by employees up to the reporting date. Consideration 
is given to expected future wage and salary levels, experience of 
employee  departures,  and  periods  of  service.  Expected  future 
payments  at  the  reporting  date  are  discounted  using  market 
yields  on  high-quality  corporate  bonds  with  terms  to  maturity 
that  match  as  closely  as  possible,  the  estimated  future  cash 
outflows.  

Useful lives are reassessed on an annual basis and adjustments, 
where applicable, are made on a prospective basis. 

13. 

INTEREST-BEARING BORROWINGS 

11. 

IMPAIRMENT OF NON-FINANCIAL ASSETS 

At each reporting date, the Group assesses whether there is any 
indication  that  the  value  of  a  non-financial  asset  may  be 
impaired.  Goodwill  and  indefinite  life  intangible  assets  are 
tested  for impairment at least annually and more frequently  if 
events  or  changes  in  circumstances  indicate  that  the  carrying 
value may be impaired.  

Where  an  indicator  of  impairment  exists,  the  Group  makes  a 
formal  estimate  of  recoverable  amount.  Where  the  carrying 
amount of a non-financial asset exceeds its recoverable amount 
the  asset  is  considered  impaired  and  is  written  down  to  its 
recoverable amount. 

Recoverable amount is the greater of fair value less costs to sell 
and value in use. It is determined for an individual asset, unless 
the asset’s value in use cannot be estimated to be close to its fair 
value less costs to sell and it does not generate cash inflows that 
are largely independent of those from other assets or groups of 
assets. In this case, the recoverable amount is determined for the 
cash-generating unit (CGU) to which the asset belongs.  

When  the  carrying  amount  of  an  asset  or  CGU  exceeds  its 
recoverable  amount,  the  asset  is  considered  impaired  and  is 
written down to its recoverable amount. In assessing value in use, 
the estimated pre-tax future cash flows are discounted to their 
present value using a pre-tax discount rate that reflects current 

All loans and borrowings are initially recognised at the fair value 
of the consideration received net of issue costs associated with 
the borrowing. 

initial  recognition, 

interest-bearing  borrowings  are 
After 
subsequently  measured  at  amortised  cost  using  the  effective 
interest method. 

Gains  and  losses  are  recognised  in  profit  or  loss  when  the 
liabilities are derecognised. 

14. 

PROVISIONS 

Provisions  are  recognised  when  the  Group  has  a  present 
obligation (legal or constructive) as a result of a past event, it is 
probable  that  an  outflow  of  resources  embodying  economic 
benefits will be required to settle the obligation and a reliable 
estimate can be made of the amount of the obligation. 

If the effect of the time value of money is material, provisions are 
measured at the net present value of the expected future cash 
outflows  using  a  current  pre-tax  rate  that  reflects  the  risks 
specific  to  the  liability.  During  each  period  the  provision  is 
increased by an amount that is equal to the provision multiplied 
by the discount rate. This increment, including any change in the 
value of the provision as a result of a change in discount rate, is 
treated as a finance cost. 

Metcash Group  Financial Report FY21 

109

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Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

The  Group  assesses  obligations  for  onerous  contracts,  lease 
guarantees, property make-good, restructuring and other costs. 
These estimates are determined using assumptions on property 
related costs, redundancy and other closure or restructure costs. 

15. 

RIGHT-OF-USE ASSETS, LEASE RECEIVABLES AND 
LEASE LIABILITIES 

Group as a lessee 

Right-of-use assets 
The Group recognises right-of-use assets at the commencement 
of a lease (i.e., the date the underlying asset is available for use). 
The  initial  measurement  of  right-of-use  assets  includes  the 
amount  of  lease  liabilities  recognised,  initial  direct  costs 
incurred,  and 
lease  payments  made  at  or  before  the 
commencement date, less any lease incentives received. Right-
of-use  assets  are  subsequently  measured  at  cost,  less  any 
accumulated depreciation and impairment losses, and adjusted 
for any remeasurement of lease liabilities.  

Unless  the  Group is reasonably  certain  to obtain  ownership  of 
the  leased  asset  at  the  end  of  the  lease  term,  the  right-of-use 
assets are depreciated on a straight-line basis over the shorter of 
its estimated useful life and the lease term. Right-of-use assets 
are  subject  to 
impairment  assessments  under  AASB  136 
Impairment of Assets. 

Depreciation 
Depreciation is provided on a straight-line basis on all right-of-
use assets. Major depreciation periods are: 

FY21

FY20

Leasehold properties 
Motor vehicles and other equipment 

1-30 years
4-5 years

1-30 years
4-5 years

Useful lives are reassessed on an annual basis and adjustments, 
where applicable, are made on a prospective basis. 

Lease liabilities 
At  the  commencement  of  a  lease,  the  Group  recognises  lease 
liabilities measured at the present value of lease payments to be 
made  over  the  lease  term.  The  lease  payments  include  fixed 
payments (including in-substance fixed payments) less any lease 
incentives  receivable  and  amounts  expected  to  be  paid  under 
residual  value  guarantees.  The  lease  payments  also  include 
renewal  periods  where  the  Group  is  reasonably  certain  to 
exercise the renewal option. Outgoings and other variable lease 
payments  that  do  not  depend  on  an  index  or  a  rate  are 
recognised as incurred. 

the 

the 

rate  at 

incremental  borrowing 

In  calculating  the  present  value  of  lease  payments,  the  Group 
uses 
lease 
commencement date if the interest rate implicit in  the lease is 
not  readily  determinable.  After  the  commencement  date,  the 
amount of lease liabilities is increased to reflect the accretion of 
interest and reduced for the lease payments made. In addition, 
the carrying amount of lease liabilities is remeasured if there is a 
change in the lease term, a change in the in-substance fixed lease 
payments  or  a  change  in  the  assessment  to  purchase  the 
underlying asset. 

110  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

Group as a lessor 

The  Group  enters  into  back-to-back  lease  agreements  with 
independent  retailers  where  the  terms  of  the  lease  transfer 
substantially  all  the  risks  and  rewards  of  ownership  to  the 
sublessee and these are classified as a finance lease.  

Amounts  due  from  finance  leases  are  recognised  as  lease 
receivables at the amount of the Group’s net investment in the 
lease. Lease receivables are subsequently remeasured if there is 
a change in the lease term. Finance lease income is allocated to 
reporting  periods  so  as  to  reflect  a  constant  periodic  rate  of 
return on the Group’s net investment outstanding in respect of 
the leases. 

All other leases are classified as operating leases. Rental income 
from operating leases is recognised on a straight-line basis over 
the term of the relevant lease.  

Short-term leases and leases of low-value assets 

The Group applies a recognition exemption to leases that have a 
lease term of 12 months or less from the commencement date 
and  do  not  contain  a  purchase  option.  It  also  applies  a 
recognition exemption to leases that are considered of low value. 
Lease  payments  and  rental  income  from  short-term  and  low-
value leases are recognised on a straight-line basis over the lease 
term.  

16. 

SHARE-BASED PAYMENT TRANSACTIONS 

The  Group  provides  a  portion  of  senior  executive  and  key 
employee 
share-based 
remuneration  as 
payments, in the form of performance rights. 

equity-settled 

The value of the performance rights issued is determined on the 
date which both the employee and the Group understand and 
agree to the share-based payment terms and conditions (grant 
date). The value at grant date is based upon the fair value of a 
similar  arrangement  between  the  Group  and  an  independent 
third  party  and  is  determined  using  an  appropriate  valuation 
model. The fair value does not consider the impact of service or 
performance  conditions,  other  than  conditions  linked  to  the 
share  price  of  Metcash  Limited  (market  conditions).  Details  of 
the  valuation  models  used  and  fair  values  for  each  tranche  of 
performance rights issued are outlined in note 19. 

(vesting  date).  This  expense 

The fair value of performance rights is recognised as an expense, 
together  with  a  corresponding  increase  in  the  share-based 
payments reserve within equity, over the period between grant 
date and the date on which employee becomes fully entitled to 
the  award 
recognised 
cumulatively  by  estimating  the  number  of  performance  rights 
expected  to  vest.  This  opinion  is  formed  based  on  the  best 
available  information  at  the  reporting  date.  No  adjustment  is 
made  for  the  likelihood  of  market  conditions being met  as  the 
effect of these conditions is included in the determination of fair 
value at grant date. Where the performance rights are cancelled, 
any  expense  not  yet  recognised  for  the award  is  recognised 
immediately. 

is 

The dilutive effect, if any, of outstanding performance rights are 
reflected  as  additional  share  dilution  in  the  computation  of 
earnings per share. 

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Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix A – Summary of significant accounting policies 

Share-based payments reserve 

The share-based payments reserve is used to record the value of 
equity  benefits  provided  to  executives  as  part  of  their 
remuneration. Refer to note 19 for further details of these plans. 
Once  a performance  right  has  lapsed  the  Group no  longer  has 
any  obligation  to  convert  these  performance  rights  into  share 
capital. The amount transferred to retained earnings represents 
the value of share-based payments previously recognised as an 
expense that have subsequently lapsed. 

17. 

REVENUE RECOGNITION 

Sale of goods 
The  Group’s  revenue  principally  arises  from  the  sale  of  goods 
within  its  wholesale  distribution  and  retail  operations,  as 
outlined in note 2. Sales revenue is recognised when the Group 
has  delivered  goods  to  its  customers,  and  it  is  probable  that 
consideration  will  be  collected 
is 
measured based on the consideration expected to be received, 
net of volumetric and other trade rebates. 

in  exchange.  Revenue 

Charge-through sales 
The Group operates a charge-through platform whereby goods 
are delivered directly to the Group’s customers by suppliers. The 
Group retains the credit risk associated with these transactions; 
however, the Group does not bear any material inventory risk or 
exercise  any material discretion in establishing prices.  Charge-
through transactions are therefore reported on an agency or net 
‘commission’ basis. 

18. 

FINANCE COSTS 

to 

Finance  costs  directly  attributable 
the  acquisition, 
construction or production of an asset that necessarily takes a 
substantial period of time to get ready for its intended use or sale 
are capitalised as part of the cost of the asset. All other finance 
costs  are  expensed  in  the  period  they  occur.  Borrowing  costs 
consist  of  interest  and  other  costs  that  an  entity  incurs  in 
connection with the borrowing of funds. 

Certain  provisions  are  measured  at  their  discounted  value. 
During each period the provision is increased by an amount that 
is  equal  to  the  provision  multiplied  by  the  discount  rate.  This 
increment, including any change in the value of the provision as 
a result of a change in discount rate, is treated as a finance cost.  

19. 

INCOME TAX 

Current tax assets and liabilities for the current and prior periods 
are measured at the amount expected to be recovered from or 
paid to the taxation authority. The tax rates and tax laws used to 
compute the amount are those that are enacted or substantively 
enacted by the relevant reporting date. 

Deferred  income  tax  assets  are  recognised  for  all  deductible 
temporary  differences,  carry-forward  unused  tax  assets  and 
unused tax losses, to the extent that it is probable that taxable 
profit will be available against which the deductible temporary 
differences,  and  the  carry-forward  of  unused  tax  assets  and 
unused tax losses can be utilised: 

Metcash Group  Financial Report FY21 

 

 

 

except where the deferred income tax asset relating to the 
deductible  temporary  difference  arises  from  the  initial 
recognition of an asset or liability in a transaction that is not 
a business combination and, at the time of the transaction, 
affects neither the accounting nor taxable profit or loss; and 

in  respect  of  deductible  temporary  differences  associated 
with investments in subsidiaries, associates and interests in 
joint ventures, deferred tax assets are only recognised to the 
extent that it is probable that the temporary differences will 
reverse  in  the foreseeable future and taxable profit will be 
available  against  which  the  temporary  differences  can  be 
utilised. 

The  carrying  amount  of  deferred  income  tax  assets  is 
reviewed at each reporting date and reduced to the extent 
that it is no longer probable that sufficient taxable profit will 
be available to allow all or part of the deferred income tax 
asset to be utilised. 

20. 

EARNINGS PER SHARE 

Basic earnings per share is calculated as net profit attributable 
to  members  of  the  parent,  adjusted  to  exclude  any  costs  of 
servicing equity (other than dividends) divided by the weighted 
average  number  of  ordinary  shares,  adjusted  for  any  bonus 
element. 

Diluted  earnings  per  share  are  calculated  as  net  profit 
attributable to members of the parent, adjusted for: 

 

 

 

costs of servicing equity (other than dividends); 

the after-tax effect of dividends and interest associated with 
dilutive potential ordinary shares that have been recognised 
as expenses; and 

other  non-discretionary  changes  in  revenues  or  expenses 
during  the  period  that  would  result  from  the  dilution  of 
potential ordinary shares, divided by the weighted average 
number  of  ordinary  shares  and  dilutive  potential  ordinary 
shares, adjusted for any bonus element. 

21. 

COMPARATIVE INFORMATION 

information  was  amended 

Certain  comparative 
in  these 
financial statements to conform to the current year presentation. 
These amendments do not impact the Group’s financial results 
and do not have any significant impact on the Group’s balance 
sheet.

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Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 
For the year ended 30 April 2021 

Appendix B – Information on subsidiaries 
Appendix B – Information on subsidiaries 
Metcash Limited is the ultimate parent entity of the Group. The consolidated financial statements include the financial statements  
Metcash Limited is the ultimate parent entity of the Group. The consolidated financial statements include the financial statements  
of Metcash Limited and the subsidiaries listed in the following table. All entities are incorporated in Australia except where specifically 
of Metcash Limited and the subsidiaries listed in the following table. All entities are incorporated in Australia except where specifically 
identified. 
identified. 

Entities within the Closed Group 
Entities within the Closed Group 
Action Holdings Pty Ltd  
Action Holdings Pty Ltd  
Action Supermarkets Pty Ltd  
Action Supermarkets Pty Ltd  
Australian Asia Pacific Wholesalers Pty Ltd 
Australian Asia Pacific Wholesalers Pty Ltd 
Australian Hardware Distributors Pty. Limited  
Australian Hardware Distributors Pty. Limited  
Australian Hardware Support Services Pty Ltd 
Australian Hardware Support Services Pty Ltd 
Australian Liquor Marketers (QLD) Pty Ltd 
Australian Liquor Marketers (QLD) Pty Ltd 
Australian Liquor Marketers (WA) Pty Ltd 
Australian Liquor Marketers (WA) Pty Ltd 
Australian Liquor Marketers Pty. Limited  
Australian Liquor Marketers Pty. Limited  
Big Bargain Bottleshops Australia Pty Ltd 
Big Bargain Bottleshops Australia Pty Ltd 
Capeview Hardware Pty Ltd 
Capeview Hardware Pty Ltd 
City Ice & Cold Storage Company Proprietary 
City Ice & Cold Storage Company Proprietary 
Limited 
Limited 
Clancy’s Food Stores Pty Limited 
Clancy’s Food Stores Pty Limited 
Composite Buyers Finance Pty Ltd 
Composite Buyers Finance Pty Ltd 
Composite Buyers Pty Limited  
Composite Buyers Pty Limited  
Community Co Australia Pty Ltd 
Community Co Australia Pty Ltd 
Danks Holdings Pty Limited 
Danks Holdings Pty Limited 
Davids Foodservices Pty Ltd 
Davids Foodservices Pty Ltd 
Davids Group Staff Superannuation Fund Pty. Ltd. 
Davids Group Staff Superannuation Fund Pty. Ltd. 
Echuca Hardware Pty Ltd 
Echuca Hardware Pty Ltd 
Foodland Properties Pty Ltd 
Foodland Properties Pty Ltd 
Foodland Property Holdings Pty Ltd 
Foodland Property Holdings Pty Ltd 
Franklins Pty Ltd 
Franklins Pty Ltd 
Franklins Supermarkets Pty Ltd 
Franklins Supermarkets Pty Ltd 
Fresco Supermarket Holdings Pty Ltd 
Fresco Supermarket Holdings Pty Ltd 
Garden Fresh Produce Pty Ltd 
Garden Fresh Produce Pty Ltd 
G Gay Hardware Pty Ltd 
G Gay Hardware Pty Ltd 
Global Liquor Wholesalers Pty Limited 
Global Liquor Wholesalers Pty Limited 
Hammer Hardware Stores Pty Ltd 
Hammer Hardware Stores Pty Ltd 
Hardings Hardware Pty Ltd 
Hardings Hardware Pty Ltd 
Himaco Pty Ltd 
Himaco Pty Ltd 
Home Hardware Australasia Pty Ltd 
Home Hardware Australasia Pty Ltd 
Home Timber & Hardware Group Pty Ltd 
Home Timber & Hardware Group Pty Ltd 
Homestead Hardware Australasia Pty Ltd 
Homestead Hardware Australasia Pty Ltd 
HTH Events Pty Ltd 
HTH Events Pty Ltd 
HTH Stores Pty Limited 
HTH Stores Pty Limited 
Hudson Building Supplies Pty Limited 
Hudson Building Supplies Pty Limited 
IGA Community Chest Limited  
IGA Community Chest Limited  
IGA Distribution (SA) Pty Limited 
IGA Distribution (SA) Pty Limited 
IGA Distribution (Vic) Pty Limited 
IGA Distribution (Vic) Pty Limited 
IGA Distribution (WA) Pty Limited 
IGA Distribution (WA) Pty Limited 
IGA Fresh (Northern Queensland) Pty Limited 
IGA Fresh (Northern Queensland) Pty Limited 
IGA Fresh (NSW) Pty Limited  
IGA Fresh (NSW) Pty Limited  
IGA Retail Services Pty Limited 
IGA Retail Services Pty Limited 
Independent Brands Australia Pty Limited  
Independent Brands Australia Pty Limited  
Independent Hardware Group Pty Ltd 
Independent Hardware Group Pty Ltd 
Jewel Food Stores Pty Ltd 
Jewel Food Stores Pty Ltd 
K&B Timber and Hardware Pty Ltd.  
K&B Timber and Hardware Pty Ltd.  
(previously Banner 10 Pty Ltd) 
(previously Banner 10 Pty Ltd) 
Keithara Pty Ltd 
Keithara Pty Ltd 

112  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

FY21
FY21
%
%

FY20
FY20
%
%

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100

Liquor Traders Pty Ltd 
Liquor Traders Pty Ltd 
Liquorsmart Pty Ltd 
Liquorsmart Pty Ltd 
M-C International Australia Pty Limited 
M-C International Australia Pty Limited 
Mega Property Management Pty Ltd 
Mega Property Management Pty Ltd 
Mermaid Tavern (Trading) Pty Ltd 
Mermaid Tavern (Trading) Pty Ltd 
Metcash Food & Grocery Convenience Division 
Metcash Food & Grocery Convenience Division 
Pty Limited 
Pty Limited 
Metcash Food & Grocery Pty Ltd 
Metcash Food & Grocery Pty Ltd 
Metcash Holdings Pty Ltd 
Metcash Holdings Pty Ltd 
Metcash Management Pty Limited 
Metcash Management Pty Limited 
Metcash Services Proprietary Limited 
Metcash Services Proprietary Limited 
Metcash Storage Pty Limited 
Metcash Storage Pty Limited 
Metcash Trading Limited 
Metcash Trading Limited 
Metro Cash & Carry Pty Limited 
Metro Cash & Carry Pty Limited 
Mirren (Australia) Pty Ltd 
Mirren (Australia) Pty Ltd 
Mitre 10 Australia Pty Ltd 
Mitre 10 Australia Pty Ltd 
Mitre 10 Mega Pty Ltd 
Mitre 10 Mega Pty Ltd 
Mitre 10 Pty Ltd 
Mitre 10 Pty Ltd 
Narellan Hardware Pty Ltd 
Narellan Hardware Pty Ltd 
National Retail Support Services Pty Ltd 
National Retail Support Services Pty Ltd 
Payless Superbarn (N S W) Pty Ltd 
Payless Superbarn (N S W) Pty Ltd 
QIW Pty Limited 
QIW Pty Limited 
Queensland Independent Wholesalers Pty 
Queensland Independent Wholesalers Pty 
Limited 
Limited 
Quickstop Pty Ltd 
Quickstop Pty Ltd 
Roma Hardware Pty Ltd 
Roma Hardware Pty Ltd 
SE Hardware Pty Limited 
SE Hardware Pty Limited 
South Coast Operations Pty Ltd 
South Coast Operations Pty Ltd 
South West Operations Pty Ltd 
South West Operations Pty Ltd 
Thrifty-Link Hardware Pty Ltd 
Thrifty-Link Hardware Pty Ltd 
Timberten Pty Ltd 
Timberten Pty Ltd 
UIAL NSW/ACT Pty Ltd 
UIAL NSW/ACT Pty Ltd 
UIAL Tasmania Pty Ltd 
UIAL Tasmania Pty Ltd 
Vawn No 3 Pty Ltd 
Vawn No 3 Pty Ltd 
W.A. Hardware Services Pty. Ltd 
W.A. Hardware Services Pty. Ltd 

Entities outside of the Closed Group 
Entities outside of the Closed Group 
Central Timber 10 Pty Ltd  
Central Timber 10 Pty Ltd  
Faggs Geelong Pty Ltd 
Faggs Geelong Pty Ltd 
Finlayson Installations Pty Ltd 
Finlayson Installations Pty Ltd 
Finlayson Timber & Hardware Pty Ltd 
Finlayson Timber & Hardware Pty Ltd 
Foodland Property Unit Trust 
Foodland Property Unit Trust 
Feldman Tools Pty Ltd1 
Feldman Tools Pty Ltd1 
Futura Machinery Sales and Service Pty Ltd1 
Futura Machinery Sales and Service Pty Ltd1 
Gympie Property Investment Pty Ltd 
Gympie Property Investment Pty Ltd 
Hardware Property Trust 
Hardware Property Trust 
IGA Retail Network Limited 
IGA Retail Network Limited 
Liquor Centres Auckland Limited (incorporated 
Liquor Centres Auckland Limited (incorporated 
in New Zealand) 
in New Zealand) 

FY21
FY21
%
%
100
100
100
100
100
100
100
100
-
-
100
100

FY20
FY20
%
%
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

50
50
90
90
100
100
100
100
100
100
42
42
42
42
84.7
84.7
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

50
50
90
90
-
-
-
-
100
100
-
-
-
-
84.7
84.7
100
100
100
100
-
-

72 
72 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix B – Information on subsidiaries 

Metoz Holding Limited (incorporated in South 
Africa) (In liquidation) 

Mitre 10 Mega Property Trust 

NFRF Developments Pty Ltd 

Northern Hardware Group Pty Ltd 

Nu Fruit Pty. Ltd. 

Produce Traders Trust 

Rainbow Unit Trust 

Rainfresh Vic Pty Ltd 

Retail Merchandise Services Pty Limited 

Sunshine Hardware Pty Ltd 

Tasman Liquor Company Limited (incorporated 
in New Zealand) 

Tasmania Hardware Pty Ltd 

Timber and Hardware Exchange Pty Ltd 

Total Tools (Importing) Pty Ltd 

Total Tools Commercial Pty Ltd 

Total Tools Holdings Pty Ltd 

Total Tools Industrial Pty. Limited 

FY21
%

100

FY20
%

100

100

51

84.7

51

100

100

51

100

84.7

100

80

68.4

70

70

70

70

100

51

84.7

51

100

100

51

100

84.7

100

80

68.4

-

-

-

-

Total Tools Licensing Pty Ltd 

Total Tools Moorabbin Store Pty Ltd 

Total Tools New Zealand Limited 

Total Tools Online Pty Ltd 

Total Tools Stores Pty Ltd 

TT Brookvale Pty Ltd 
Total Tools Fyshwick Pty Ltd1 

Toolshack Pty Ltd1 

TT Brooklyn Pty Ltd1 

TT Darwin Pty Ltd1 

TT Geelong Pty Ltd1 

TT Melton Pty Ltd1 

TT South Melbourne Pty Ltd1 

TT Adelaide West Pty Ltd1 

TT Mackay Pty Ltd1 

Wimbledon Property Trust 

FY21
%

FY20
%

70

70

70

70

70

70

35.7

35.7

35.7

35.7

35.7

35.7

35.7

42.0

42.0

100

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

100

1.  The Group has an indirect ownership of between 35.7% and 42% in these entities via its interest in Total Tools Holdings Pty Ltd. While the Group has beneficial 
ownership of less than 50% of these entities, the Group has control over key operating and financial decisions in these entities. Accordingly, these entities are 
accounted for as controlled entities. 

Entities within the closed group as at 30 April 2021 

Certain controlled entities of Metcash Limited, collectively referred to as the ‘Closed Group’, are party to a Deed of Cross Guarantee 
which  meets  the  requirements  of ASIC Corporations (Wholly-owned Companies) Instrument 2016/785  (Instrument).  Pursuant to  the 
Instrument, entities within the Closed Group that have lodged an opt-in notice with ASIC within the requisite time limits are granted 
relief from standalone financial reporting and audit requirements of the Corporations Act 2001. Under the Deed of Cross Guarantee, 
the entities within the Closed Group, including Metcash Limited, have guaranteed to pay any outstanding debts or claims in the event 
of a winding up of any other entity within the Closed Group. 

Summary Statement of Comprehensive Income of the Closed Group 

Distributions from subsidiaries outside the Closed Group 
Other net income 
Significant items 
Profit before income tax 
Income tax expense  
Net profit/(loss) for the year 

FY21 
$m

4.6
 302.7
 (17.0)
290.3
(88.6)
201.7

FY20 
$m 

3.9 
265.3 
(268.5) 
0.7 
(66.2) 
(65.5) 

Metcash Group  Financial Report FY21 

113

73 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix B – Information on subsidiaries 

Summary Statement of Financial Position of the Closed Group 

Assets 
Cash and cash equivalents 
Trade receivables and loans 
Lease receivables 
Inventories 
Other current assets 
Total current assets 

Investments 
Lease receivables 
Property, plant and equipment 
Net deferred tax assets 
Intangible assets and goodwill 
Right-of-use assets 
Other non-current assets 
Total non-current assets 
Total assets 

Liabilities 
Trade and other payables 
Lease liabilities 
Income tax payable 
Provisions  
Put options and other financial liabilities 
Total current liabilities 

Interest-bearing borrowings 
Lease liabilities 
Amounts due to related parties 
Provisions  
Put options and other financial liabilities  
Total non-current liabilities 
Total liabilities 

FY21
$m

 76.7 
 1,519.3
 41.1
 874.7
 12.0 
2,523.8

 318.1
 236.8 
 191.3
 114.5
 562.1
 551.2
 15.7 
1,989.7
 4,513.5

 1,940.5
 129.9
22.3
 126.7
20.8
2,240.2

-
 831.3
 22.7
 41.7
124.6
1,020.3
 3,260.5

FY20 
$m 

251.8 
1,528.3 
55.6 
976.3 
12.1 
2,824.1 

189.0 
 239.1 
 185.8 
 115.8 
 520.1 
457.7 
25.7 
1,733.2 
4,557.3 

1,986.4 
165.4 
1.8 
109.0 
7.2 
2,269.8 

188.4 
690.9 
41.6 
56.6 
2.1 
979.6 
3,249.4 

Net assets 

 1,253.0

1,307.9 

Equity 
Contributed and other equity 1 May 
Equity raised, net of costs 
Contributed and other equity, 30 April 
Other reserves 
Retained profits/(accumulated losses) 
Opening balance, 30 April (as previously stated) 
Changes from the initial adoption of the new accounting standards 
Opening balance, 1 May (restated) 
Recognition of put option liability  
Share of associate’s adjustment on initial adoption of AASB 16 Leases 
Net profit/(loss) for the year 
Dividends paid 
Closing balance 
Total equity 

114  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

853.5
13.5
867.0
 (1.7)

 456.7 
-
456.7
(113.4)

 (9.0)   
201.7
 (148.3)
387.7
1,253.0

559.2 
294.3 
853.5 
(2.3) 

642.0 
(1.6) 
640.4 
- 
- 
(65.5) 
(118.2) 
456.7 
1,307.9 

74 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Notes to the Financial Statements

For the year ended 30 April 2021 

Appendix C – Equity-accounted investments 

Equity-accounted  investments  of  the  Group  represent  both  associates  and  joint  ventures  and  are  structured  through  equity 
participation in separate legal entities. Metcash invests capital to support the independent retail network, strengthen relationships 
and fund growth. Relationships with co-investors are governed by contractual agreements which allow the Group to exercise either 
significant influence or joint control over these entities. Where the Group exercises joint control, all key operating decisions are agreed 
unanimously, regardless of ownership interest. 

The principal place of business for all of the Group’s equity-accounted investments is Australia, with the exception of Metcash Export 
Services Pty Ltd, which primarily deals with customers in China. 

The following table presents key information about the Group’s interests in joint ventures and associates.  

 Investee 
Associates 
Ritchies Stores Pty Ltd 
Dramet Holdings Pty Ltd 
Metcash Export Services Pty Ltd 

Joint ventures 
Adcome Pty Ltd 
BMS Retail Group Holdings Pty Ltd 
Waltock Pty Limited 
LA United Pty Ltd1 
Liquor Alliance Pty Ltd1 

Principal activities 

Reporting date

Grocery retailing 
Grocery retailing 
Grocery retailing 

Grocery retailing 
Grocery retailing 
Hardware retailing 
Liquor wholesaling 
Liquor wholesaling 

30 June
30 June
30 April

30 April
30 June
30 June
30 June
30 June

FY21
%

26.4
26.0
15.0

45.0
49.0
49.0
75.3
66.7

FY20 
% 

26.0 
26.0 
15.0 

45.0 
49.0 
49.0 
75.3 
66.7 

1.  The Group has a direct ownership of 26.0% in LA United Pty Ltd, an indirect ownership of 49.3% via its interest in Liquor Alliance Pty Ltd. While the Group has 
beneficial ownership of more than 50% of the entity, key operating and financial decisions require the unanimous consent of other joint venture partners. 
Accordingly, LA United Pty Ltd and Liquor Alliance Pty Ltd are accounted for as joint arrangements. 

Metcash Group  Financial Report FY21 

115

75 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Declaration 

For the year ended 30 April 2021 

Directors’ Declaration

In accordance with a resolution of the directors of Metcash Limited, I state that: 

1. 

In the opinion of the directors: 

a.  The financial statements, notes and the additional disclosures included in the directors’ report designated as audited, of 

Metcash Limited are in accordance with the Corporations Act 2001, including: 

i.  Giving a true and fair view of the consolidated entity’s financial position as at 30 April 2021 and of its performance for 

the year ended on that date; and 

ii.  Complying  with  Accounting  Standards  (including  the  Australian  Accounting  Interpretations)  and  Corporations 

Regulations 2001; 

b.  The financial statements and notes also comply with International Financial Reporting Standards as disclosed in Appendix 

A.2; and 

c.  There are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and 

payable. 

2.  This declaration has been made after receiving the declarations required to be made to the directors in accordance with section 

295A of the Corporations Act 2001 for the financial year ending 30 April 2021. 

3. 

In the opinion of the directors, as at the date of this declaration, there are reasonable grounds to believe that the members of the 
Closed Group identified in Appendix B will be able to meet any obligation or liabilities to which they are or may become subject, 
by virtue of the Deed of Cross Guarantee. 

On behalf of the Board 

Jeff Adams 
Director 
Sydney, 28 June 2021 

116  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

76 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
Ernst & Young 
200 George Street 
Sydney  NSW  2000 Australia 
GPO Box 2646 Sydney  NSW  2001 

  Tel: +61 2 9248 5555 
Fax: +61 2 9248 5959 
ey.com/au 

 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

Metcash Group  Financial Report FY21 
Metcash Group  Financial Report FY21 

117

83 
77 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Ernst & Young 
200 George Street 
Sydney  NSW  2000 Australia 
GPO Box 2646 Sydney  NSW  2001 

 Tel: +61 2 9248 5555 
Fax: +61 2 9248 5959 
ey.com/au 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

118  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

78 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
 
 
 
 
 
 
 
 
 
 
 
► 

► 

► 

► 

► 

► 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

Metcash Group  Financial Report FY21 

119

79 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
  
 
 
 
 
 
 
 
 
 
 
 
► 

► 

► 

► 

► 

► 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

120  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

80 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
  
 
 
 
 
 
 
 
 
 
 
 
► 

► 

► 

► 

► 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

Metcash Group  Financial Report FY21 

121

81 

Sustainability ReportOur People & Our BoardFinancial ReportDirectors’ ReportOther Information 
  
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

122  Metcash Annual Report 2021

Metcash Group  Financial Report FY21 

82 

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout Us 
  
 
 
 
 
 
 
 
 
 
 
 

56 to 71

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

Metcash Group  Financial Report FY21 

123

83 

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ASX Information

Additional	information	required	by	the	Australian	Securities	Exchange	and	not	shown	elsewhere	in	this	report	is	as	follows.	The	information	is	
current	as	at	30	June	2021:

DISTRIBUTION OF EQUITY SECURITIES
The	number	of	shareholders,	by	size	of	holding,	in	each	class	of	share	is:

Size of holding

1	–	1,000
1,001	–	5,000
5,001	–	10,000
10,001	–	100,000
100,001	and	over

Total

Number of shareholders Percentage of shares

7,028
9,055
3,385
2,751
110

22,329

0.37%
2.34%
2.47%
6.19%
88.63%

100.00%

There	were	760	shareholders	holding	less	than	a	marketable	parcel	of	Metcash	ordinary	shares.

TWENTY LARGEST HOLDERS OF QUOTED SHARES
The	names	of	the	20	largest	holders	of	quoted	shares	are:

Name

HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED

J	P	MORGAN	NOMINEES	AUSTRALIA	PTY	LIMITED
CITICORP	NOMINEES	PTY	LIMITED
NATIONAL	NOMINEES	LIMITED
BNP	PARIBAS	NOMINEES	PTY	LTD	
BNP	PARIBAS	NOMS	PTY	LTD	
CITICORP	NOMINEES	PTY	LIMITED		
HSBC	CUSTODY	NOMINEES
BNP	PARIBAS	NOMINEES	PTY	LTD	SIX	SIS	LTD	
UBS	NOMINEES	PTY	LTD
NAVIGATOR	AUSTRALIA	LTD		
HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED	-	A/C	2
MERRILL	LYNCH	(AUSTRALIA)	NOMINEES	PTY	LIMITED
BUTTONWOOD	NOMINEES	PTY	LTD
POWERWRAP	LIMITED	
HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED	
BNP	PARIBAS	NOMS	(NZ)	LTD	
CERTANE	CT	PTY	LTD	
BNP	PARIBAS	NOMS	PTY	LTD	

UBS	NOMINEES	PTY	LTD

Total

SUBSTANTIAL SHAREHOLDERS
The	following	is	extracted	from	the	Company’s	register	of	substantial	shareholders:

Pendal	Group	Limited
Allan	Gray	Australia	Pty	Ltd
The	Vanguard	Group,	Inc
State	Street	Corporation

VOTING RIGHTS
All	ordinary	shares	(whether	fully	paid	or	not)	carry	one	vote	per	share	without	restriction.

Number of shares Percentage of shares

396,918,993

187,655,733
144,906,365
70,962,218
17,282,775
16,575,099
15,106,070
5,654,398
3,518,256
3,269,001
3,237,213
2,617,030
2,366,603
2,107,336
1,779,825
1,775,721
1,639,463
1,630,417
1,397,322

1,393,191

38.82%

18.36%
14.17%
6.94%
1.69%
1.62%
1.48%
0.55%
0.34%
0.32%
0.32%
0.26%
0.23%
0.21%
0.17%
0.17%
0.16%
0.16%
0.14%

0.14%

881,793,029

86.25%

Number of shares

124,012,070
107,130,944
61,420,001
51,804,192

124  Metcash Annual Report 2021

Chairman’s ReportCEO’s ReportStrategic DirectionFinancial HighlightsFoodLiquorHardwareAbout UsCorporate Information

Directors’ Report

Financial Report

Other Information

Metcash Food (Head Office)
1	Thomas	Holt	Drive	
Macquarie	Park	NSW	2113

PO	Box	557	
Macquarie	Park	NSW	1670

Telephone:	61	2	9741	3000

Australian Liquor Marketers (Head Office)
1	Thomas	Holt	Drive	
Macquarie	Park	NSW	2113

PO	Box	557	
Macquarie	Park	NSW	1670

Telephone:	61	2	9741	3000

Independent Hardware Group (Head Office)
19	Corporate	Drive	
Heatherton	VIC	3202

Telephone:	1300	880	440

Corporate Governance
A	copy	of	the	Corporate	Governance	Statement	can	be	found	on	our	website.	
Visit	www.metcash.com/corporateinformation/corporate-governance

Directors
Jeff	Adams	(Group	CEO)
Peter	Birtles
Tonianne	Dwyer
Christine	Holman
Murray	Jordan
Robert	Murray	(Chair)
Helen	Nash

Company Secretary

Julie	Hutton

Share Register
Boardroom	Pty	Limited	
GPO	Box	3993	
Sydney	NSW	2001

Freecall:	1800	655	325	
Telephone:	61	2	9290	9600

Auditor
Ernst	&	Young	
200	George	Street	
Sydney	NSW	2000	Australia

Telephone:	61	2	9248	5555

Metcash Limited
ABN	32	112	073	480	

1	Thomas	Holt	Drive	
Macquarie	Park	NSW	2113

PO	Box	557	
Macquarie	Park	NSW	1670

Telephone:	61	2	9741	3000

Food

Liquor

Hardware

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Sustainability ReportOur People & Our Boardlove your local