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Metgasco Limited

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FY2020 Annual Report · Metgasco Limited
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2020

ANNUAL REPORT
For the year ended March 31, 2020

To Our Shareholders and Investors

Research and Development

Financial Highlights

Intellectual Property

Non-financial Highlights

CSR at Mitsubishi Electric Group

Contents

02

03

04

05

06

08

12

14

Initiatives / External Evaluation

Initiatives to Create Value

Corporate Strategy

At a Glance

Fiscal 2020 Topics 

Review of Operations

14

15

16

17

18

Energy and Electric Systems

Industrial Automation Systems

Information and Communication Systems

Electronic Devices

Home Appliances

19

20

21

40

41

42

43

61

CSR Management

G: Governance

E: Environment

S: Social

22

24

31

33

39

ESG Information Disclosure List

Directors and Executive Officers

Organization

Major Subsidiaries and Affiliates

Financial Section

Corporate Data / 

Shareholder Information

Contents

02
03
04
05
06
08
12
14

To Our Shareholders and Investors

Financial Highlights

Non-financial Highlights

Initiatives / External Evaluation

Initiatives to Create Value

Corporate Strategy

At a Glance
Fiscal 2020 Topics 

Review of Operations

14

15

16

17

18

Energy and Electric Systems

Industrial Automation Systems

Information and Communication Systems

Electronic Devices

Home Appliances

19
20
21

40
41
42
43
61

Research and Development

Intellectual Property

CSR at Mitsubishi Electric Group

22

24

31

33

39

CSR Management

G: Governance

E: Environment

S: Social

ESG Information Disclosure List

Directors and Executive Officers

Organization

Major Subsidiaries and Affiliates

Financial Section

Corporate Data / 
Shareholder Information

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

01

To Our Shareholders and Investors

Corporate Mission

The Mitsubishi Electric Group will continually 
improve its technologies and services by applying 
creativity to all aspects of its business. By doing so, 
we enhance the quality of life in our society. To this 
end, all members of the Group will pursue the 
following Seven Guiding Principles.

Seven
Guiding Principles

Trust, Quality, Technology, 
Citizenship, 
Ethics and Compliance, 
Environment, Growth

I would like to express my deepest sympathy and condolences for all the people 
who have lost their lives to COVID-19, as well as for everyone who has suffered 
through the pandemic and their families and acquaintances. In addition, I would 
like to express my sincere gratitude and respect to everyone working on the front 
lines of the medical field and other fields to prevent the spread of disease and 
treat patients.

Mitsubishi Electric Group gives the highest priority to the safety and health of 
customers, business partners, and other related parties, as well as employees 
and their families. Having taken adequate measures to prevent the spread of the 
infection, such as thorough application of remote work, and securing social dis-
tance in production, construction and service related departments, we are  
continuing business that are necessary for fulfilling our responsibilities to society 
as a corporation in order to maintain people’s lives, providing a stable supply of 
products, providing services, and supporting our customers.

The world economy is expected to suffer a significantly adverse impact from the
pandemic. The economic growth rate is expected to slow significantly compared 
to the previous fiscal year, and we expect that this will have a significant impact 
on our business performance. While ensuring that employment is maintained, we 
will work to minimize the impact on business results even if it takes a long time 
for the pandemic to end.

02 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Nonetheless, we expect that measures to prevent the spread of the disease will 
bring dramatic changes to the values of humanity, including lifestyles, work 
styles, business styles, and communication methods. The fiscal year ending 
March 31, 2021 (hereinafter fiscal 2021) is a milestone year, as it marks the 
100th anniversary of our founding. We will incorporate new values into our own 
working styles, while uniting all the capabilities inside and outside of the Group, in 
order to respond to changing demand and to address social challenges.

July 2020

President & CEO   Takeshi Sugiyama

 
 
Financial Highlights

Performance for the Year Ended March 31, 2020

Revenue

Operating profit

Net profit attributable to Mitsubishi Electric Corp. stockholders

Total assets

Bonds and borrowings

Mitsubishi Electric Corp. stockholders' equity

Capital expenditure (Based on the recognized value of  property, plant and equipment)

R&D expenditures

Per share Amounts:

  Earnings per share attributable to Mitsubishi Electric Corp. stockholders 

      Basic

      Diluted

Cash dividends declared

Statistical Information

  Operating profit ratio

  Return on equity (ROE)

  Bonds and borrowings to total assets 

Years ended March 31

2019

¥4,519,921

290,477

226,648

4,356,211

298,438

2,399,946

198,442

212,794

¥105.65

105.65

40

6.4%

9.7

6.9

Yen
(millions)

Yen

%

2020

¥4,462,509

259,661

221,834

4,409,771

267,008

2,429,743

227,450

206,846

¥103.41

103.41

40

5.8%

9.2

6.1

1. The consolidated financial statements are prepared in accordance with International Financial Reporting Standards.
2. The balance of bonds and borrowings and the ratio of bonds and borrowings to total assets include lease liabilities for the fiscal year ended March 31, 2019.
3. R&D expenditures include elements spent on quality improvements which constitute manufacturing costs.
4. Diluted earnings per share attributable to Mitsubishi Electric Corp. stockholders is equal to Basic earnings per share attributable to Mitsubishi Electric Corp.stockholders, as no dilutive securities existed.

Revenue Breakdown by Business Segment

Others 

Revenue 

13.0%
659,636 million

Energy and Electric Systems 25.8%
Revenue  1,307,389 million

Home Appliances 

21.5%
Revenue  1,090,248 million

Electronic Devices 
Revenue 

4.1%
208,750 million

Note: Inter-segment sales are included in the amounts of the diagram above.

Industrial Automation Systems  26.6%
Revenue  1,349,429 million

Information and
Communication Systems 
Revenue 

9.0%
455,596 million

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

03

Non-financial Highlights

Main target initiatives in fiscal 2021

Realize a sustainable society

Provide products and services that 
contribute to Goal 7, “Affordable and 
clean energy,” and Goal 13, “Climate 
action,” of the SDGs

Reduce CO2 emissions 
from product usage 

35% reduction
compared to FY2001 by FY2021

Reduce CO2 emissions from production
Less than
1.47 million tons
by FY2021

Provide safety, security,and comfort

Provide products and services that
contribute to Goal 11, “Sustainable 
cities and communities,” of the SDGs

Make Group-wide efforts to investigate the 
cause of serious malfunctions that have 
occurred in the past, and implement 
countermeasures

Ensure safety through risk assessment 

Maintain 100% 

implementation of risk assessments of target 
home electronic products

Respect human rights and promote the active participation
of diverse human resources

Provide anti-harassment education for all 
employees

Attendance rate of 
100% 

Enhancement of a reporting system with 
respect to human rights violations

Increase the ratio of women among new 
recruits in technical positions 
Future target of
20%

Strengthen corporate governance and compliance on a continuous basis

Maintain a 100% attendance in e-learning 
programs on compliance

Maintain rate of 
100%

Provide proper information to directors at the 
proper time, conduct a review of the board of 
directors, and analyze and evaluate the review

Enhancement comprehensive cybersecurity
countermeasures

1.Technical measures,
2.Thorough document management,
3.Framework upgrading

For results of fiscal 2020, please refer to the following:

web

Management of CSR Materiality

https://www.MitsubishiElectric.com/en/sustainability/csr/management/management/materiality_progress/

04 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Initiatives / External Evaluation

Main initiatives and external evaluations related to ESG are as follows:

Initiatives  

Participation in the UN Global Compact
In May 2018, the Mitsubishi Electric Group signed the UN Global Compact (UNGC) aimed at promoting CSR 
activities based on international norms.

Expression of approval of the TCFD recommendations
The Mitsubishi Electric Group has expressed approval of the recommendations by TCFD (Task Force on Climate-related 
Financial Disclosures) and has been promoting initiatives and disclosing information according to its recommendations.

External Evaluation  

CDP
Mitsubishi Electric has received the highest rating from CDP. "A List" company for "Water Security" for four consecutive years.

SBT
It is recognized that the Mitsubishi Electric Group’s greenhouse gas reduction targets for 2030 are based on scientific 
grounds to “Holding the increase in the global average temperature to well below 2°C above pre-industrial levels” as stipu-
lated in the Paris Agreement. We have obtained certification from the SBT (Science Based Targets) initiative.

EcoVadis
Mitsubishi Electric has awarded the top-rank Gold Rating in corporate social responsibility (CSR) by EcoVadis, the global CSR 
assessment agency. Mitsubishi Electric scored especially highly in the categories of the environment and sustainable pro-
curement. The Gold Rating places Mitsubishi Electric among the top 5 percent of all companies assessed by EcoVadis.

FTSE Index Series
FTSE Russell (UK) is a company that engages in the development of global investment indexes and the provision of financial 
data to investors. Mitsubishi Electric was selected as a constituent of the company’s FTSE4Good Index Series. Additionally, 
Mitsubishi Electric was selected as a constituent of the FTSE Blossom Japan Index. The index has also been adopted 
as an investment outlet by the Government Pension Investment Fund (GPIF).

MSCI Indexes
MSCI (USA) is a company that calculates and announces various indexes of global constituents. Mitsubishi Electric was 
selected as a constituent of MSCI ESG Leaders Indexes. Mitsubishi Electric was selected as a constituent for the MSCI Japan 
ESG Select Leaders Index, which consists of Japanese stock names ranked according to their ESG (environment, social, 
governance) performance, and also for the MSCI Japan Empowering Women Index (WIN), consisting of select companies in 
Japan displaying excellent gender diversity. The two indexes have also been adopted as an investment outlet by GPIF.

*  THE INCLUSION OF Mitsubishi Electric Corporation IN ANY MSCI INDEX, AND THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES 

HEREIN, DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT OR PROMOTION OF Mitsubishi Electric Corporation BY MSCI OR ANY OF ITS AFFILIATES. THE 
MSCI INDEXES ARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE MSCI INDEX NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI OR 
ITS AFFILIATES.

S&P/JPX Carbon Efficient Index
Mitsubishi Electric was selected as a constituent of the S&P/JPX Carbon Efficient Index designed to measure the perfor-
mance of companies by focusing on the level of carbon efficiency (carbon emissions per sales). The Index, which is con-
structed by S&P Dow Jones Indices, is based on carbon emission data by Trucost, which assesses risks relating to climate 
change, natural resource constraints, and broader environmental, social, and governance factors. The index has also been 
adopted as an investment outlet by GPIF.

Other External Evaluations

ERUBOSHI

White 500

S&P/JPX Carbon Efficient Index

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

05

Initiatives to Create Value

Mitsubishi Electric's Initiatives to Create Value

The Mitsubishi Electric Group has taken on the challenge of resolving diversifying social challenges including environmental issues and resource and energy issues 
through its products, systems and services. In doing so, it promotes initiatives to create value, such as simultaneously achieving a "sustainable society," and "safety, se-
curity, and comfort." In these ways, the Mitsubishi Electric Group pursues the sustainable growth of the entire Group.

06 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Mitsubishi Electric's Initiatives to Create Value

Meanwhile, by pursuing sustainable growth of the Group through all its corporate activities including initiatives to create value, the Group will also contribute to achieving 
the SDGs, common global goals.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

07

Corporate Strategy

Corporate Principle

The Mitsubishi Electric Group has positioned corporate social responsibility (CSR) 
as a pillar of its corporate management, based on its Corporate Mission and 
Seven Guiding Principles. Accordingly, the Group has made committed efforts to 
become a corporation whose actions are rated highly through its initiatives 
toward solving social challenges. In other words, we aim to become a corporation 
that is trusted by its stakeholders, including society, customers, shareholders, and 
employees, and that earns their satisfaction through its business practices.

  The Group has taken on the challenge of resolving diversifying social challeng-
es including environmental issues and resource and energy issues through its 
products, systems and services. In doing so, it promotes initiatives to create val-
ues, such as simultaneous achievement of a “sustainable society,” and “safety, 
security, and comfort.” In these ways, the Mitsubishi Electric Group pursues the 
sustainable growth of the entire Group.

Corporate Mission

The Mitsubishi Electric Group will continually improve its technologies
and services by applying creativity to all aspects of its business.
By doing so, we enhance the quality of life in our society.

Seven Guiding 
Principles

1. Trust:  

 Establish relationships with society, 
customers, shareholders, employees, 
and business partners based on strong 
mutual trust and respect.

4. Citizenship: 

 As a global player, contribute to the development of 
communities and society as a whole.

5. Ethics and Compliance:   In all endeavors, conduct ourselves in compliance 

with applicable laws and high ethical standards.

2. Quality:  

 Provide the best products and services 
with unsurpassed quality.

6. Environment: 

 Respect nature, and strive to protect and improve 
the global environment.

3. Technology: 

 Pioneer new markets by promoting 
research and development, and foster-
ing technological innovation.

7. Growth: 

 Assure fair earnings to build a foundation for future 
growth.

CSR materiality

Management Policy

Since fiscal 2002 the Group has adhered to the management policy of maintaining Balanced Corporate Management based on three perspectives: growth, profitability 
and efficiency, and soundness. Through these perspectives it has striven to secure greater corporate value.
  The Group is also committed to continuously enhancing its corporate governance and compliance systems.

Maintain and evolve Balanced Corporate Management

Growth
• Sustainable growth through providing

solutions to social challenges
• Technology Synergies/Business
 Synergies
• Agile response to changes in 
 business environment

Greater 
Corporate 
Value

Profitability 
Efficiency 
• Enhance capital efficiency
• Increase utilization efficiency of 
natural resources and energy

• Create a stronger business 

foundation

Soundness

• Constantly review and refresh 

business portfolio

• Maintain sound financial standing
• Strengthen corporate governance 
and compliance on a continuous
basis

Pursue the Satisfaction of
the Four Stakeholder Categories  

Social Contributions

Excellent Products and Services

Society

Customers

Increase Corporate Value

Rewarding Workplace

Shareholders

Employees

08 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Strategy

The Mitsubishi Electric Group will provide integrated solutions to address diversifying social challenges, in the four fields of Life, Industry, Infrastructure and Mobility, uniting all the 
capabilities inside and outside of the Group. For this purpose, we will enhance our business foundation fostered over the past 100 years* and further transform business models.

*Business foundation fostered over the past100 years: connection with customers, technologies, personnel, products, corporate culture,etc.

Initiatives to

Create Value

Social 

Challenges

Provide integrated solutions
uniting all the capabilities inside and outside of the Group

Transforming business models

Enhance the 100-year business foundation × Strengthen all forms of collaboration
= Evolution of Technology Synergies and Business Synergies

Mobility

Zero traffic accidents

Enrich leisure time

Life

Eliminate regional disparities

Comfortable life

Health

Comfortable transport

Improve QOL of mobility impaired people

Prepare for infectious diseases

Eliminate traffic congestion

Build communities

Reduce air pollution

Equal opportunity for education and training

Measures for deteriorating infrastructure

Prevent global warming

Preserve the ecosystem

Prepare for natural disasters

Eliminate poverty/ inequalities

Clean water

Avoid water shortage/ food shortage

Industry and technological innovation

Address labor shortage

etc.

Prepare for man-made threats

Response to uneven distribution and depletion of resources

Infrastructure

Sustainable society

Industry

Based on its strategy, Mitsubishi Electric Group will pursue value creation for addressing social challenges, and contribute to achieving the 17 goals of the SDGs*, through all
corporate activities.

*SDGs : “Sustainable Development Goals” adopted by the United Nations as goals to achieve towards 2030

Factory 
Automation

Home 
Appliances

Power Devices

Contribute through value creation 

Satellites

Power Systems

…

Surveillance 
Control Systems

Facilities and Equipment 
for Buildings

Automotive Equipment

Transportation Systems

Image Analyzing Solution

Contribute through all corporate activities

Recycling
 (Home Appliances)

Strengthen Corporate 
Governance and 
Compliance on 
a Continuous 
Basis

Reduce Environmental 
Burden During Production

Tree 
Planting

Intuitively-interfaced
remote-control
-Promote Universal Design-

…

Respect Human 
Rights and Promote 
the Active 
Participation of 
Diverse Human 
Resources

Initiatives to Realize 
an Inclusive Society

SOCIO-ROOTS 
Fund

Further promote initiatives to create value, such as simultaneous achievement of
“sustainable society,” and “safety, security, and comfort.”

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

09

Corporate Strategy

Enhancing Our Business Foundation  

The Mitsubishi Electric Group will aim to increase profitability in the main eight 
businesses: power systems, transportation systems, building systems, factory 
automation systems, automotive equipment, space systems, power devices and 
air conditioning & refrigeration systems with committed basic measures such as 
reflecting market needs and strengthening technological development. We will 
promote research and development in the four fields of Life, Industry, 
Infrastructure and Mobility in a balanced way in the short, medium and long term, 
while strengthening the development of our proprietary compact artificial intelli-
gence (AI) technology, “Maisart,” and 5G-related technologies. In addition, we will 
continue to proactively work on IP activities. Mitsubishi Electric has been within 
the world’s top ten for six years in a row since 2014 and the top Japanese com-
pany for five years in a row* in terms of the number of applications for interna-
tional patents.

* Ranking of Patent Cooperation Treaty (PCT) applications by the World Intellectual Property Organization 
(WIPO)

Transforming Business Models  

The Mitsubishi Electric Group will accelerate the creation and development of 
new business models and new businesses including renewal and maintenance 
business, data-based business and platform business by concentrating all its 
capabilities inside and outside of the Group and proactively leveraging open inno-
vation and other opportunities.
  On April 1, 2020, the Group founded the Business Innovation Group to create 
new business models beyond the existing framework and to drive and support 
the creation of new businesses. Furthermore, we will invest about $100 million in 
startups as part of open innovation and promote corporate venturing activities 
across the Group. In addition, we will quickly create customer value from various 
data with our integrated IoT, ClariSence*.

* ClariSence: Word coined by Mitsubishi Electric that means clarifying the hidden essence of information 
sensed from equipment to resolve challenges

Sustainable Growth through Providing Solutions to 
Social Challenges  

The Mitsubishi Electric Group’s distinctive strengths lie in the following three 
areas: 1) A wide range of technological assets such as controls and power elec-
tronics; 2) Activities in diverse businesses with different business features; and 3) 
“Kaizen” (improvement) culture that has taken root in every field, including pro-
duction, quality management, sales, services, etc.
  Fully utilizing these strengths, the Group has positioned the creation of value 
toward providing solutions to challenges as the core of its growth strategies by 
taking full advantage of Technology Synergies and Business Synergies, etc., in 
the four fields with many social challenges.

The Four Fields
Having defined a social challenge category to which the Mitsubishi Electric Group 
can contribute solutions by providing its products, systems, and services as a 
“Field,” we will promote initiatives for value creation in the following four fields 
where there are many social challenges: “Life” focusing on the daily lives of peo-
ple, “Industry” enabling creation of things necessary for life, “Infrastructure” pro-
viding the foundation for society, and “Mobility” connecting all of the fields 
above-mentioned. By identifying the challenges and needs of society or each 
customer and continuing to pursue their satisfaction through proposing and 
implementing solutions, the Group will secure sustainable growth going forward.

Technology Synergies and Business Synergies
In promoting value creation, the Group will further unite all the capabilities, from 
R&D to sales and service, inside and outside of the Group, and thereby create 
Technology Synergies through optimal combinations of its strong technological 
assets, which encompass a wide range of technological fields, as well as 
Business Synergies through the collaboration of its diverse business activities.
Furthermore, the Group will strive to improve customer satisfaction and competi-
tive advantages by always checking business models, as well as reviewing and 
transforming models to the better from a viewpoint of whether the Group is aware 
of changes in the business environment, sufficiently meeting challenges and the 
needs of customers, and fully leveraging its advantages.

Toward High-Quality Growth
In fiscal 2020, the Mitsubishi Electric Group achieved consolidated revenue of 
4,462.5 billion yen and operating profit ratio of 5.8%. In addition, the Group 
achieved ROE of 9.2% and a ratio of bonds and borrowings to total assets of 
6.1% as of March 31, 2020. As for fiscal 2021, the earnings briefing dated May 
11, 2020 expects a revenue of 4,100 billion yen and operating profit ratio of 
2.9% in light of the impact of the COVID-19 pandemic in addition to external fac-
tors such as stagnant demand growth and exchange fluctuations, intensification 
of the competitive environment and insufficient handling of price decreases and 
other changes in the market environment. These estimations are below the 
Growth Targets for fiscal 2021 set in fiscal 2015 (revenue of 5 trillion yen or more 
and operating profit ratio of 8% or more). We believe that it is critical to assess 
where we have achieved and where we have failed in the initial plan and make 
use of the analysis results for management going forward.

10 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Formulating the Medium-term Management Plan towards fiscal 2026  

The Mitsubishi Electric Group will create a new medium-term plan toward fiscal 2026, looking back at activities toward achieving Growth Targets for fiscal 2021.

Principles

In order to address diversifying social challenges, we will focus on strengthening our solutions business. We will also revise our business portfolio 
to improve profitability and effectively utilize management resources, and enhance our business foundation.

Important
measures

1

2

3

4

Improving profitability of major business-
es by thoroughly implementing basic 
operations such as capturing market 
needs and strengthening technological 
development.

Building and cultivating new business 
models and new businesses that will 
become the pillars of the next generation.

Identify unprofitable and less profitable 
businesses, then reallocate resources to 
high-profit and development businesses.

Pursue the optimal Group management 
system, including function review of affili-
ated companies.

For New Lifestyles and Work Styles  

The Mitsubishi Electric Group expects that the values related to life-
styles, way of working, way of doing business and other aspects of 
the world will significantly change as measures to prevent the 
spread of COVID-19 are implemented. We will incorporate these new 
values into our way of working, reform business operations across 
the Group, for example by a full-scale application of remote work 
and online meetings, and establishing new ways of business, such 
as marketing and transactions in the digital environment, at an early 
date. In addition, we will devote all of our energy to respond to 
changing demand and to resolve social challenges through providing 
integrated solutions.

1. Work Style Transformation

Promote group wide work style transformation by enforcing remote work and fully leveraging online meeting tools.
Quickly establish the systems of marketing, commercial transactions, servicing and user
trainings in the digital environment to deal with rapidly changing values of humanity.

2. Providing Integrated Solutions to Current Social Issues

Respond to changing demand and address social challenges by uniting all the capabilities inside and outside of the Group.

Example

A Shift In The Way We Communicate

High expectations for
distant and unmanned systems

Increasing demand for
face-to-face online interactions

Rising awareness of
sanitation issues

Integrated Solutions

Distant
control

Cooperation
with Robots

Security

Infrared
sensors

Non-contact interface
(Speech recognition, etc)

Ventilation
control

…

AI/5G/IoT

Employee engagement, Information security, and Product and service quality  

The Mitsubishi Electric Group will promote the realization of a work 
environment where everyone can work with vitality; for example, by 
encouraging workplace culture innovation and flexible and efficient 
working styles, and by supporting career development through leave 
programs that accommodate individual life plans. The Group will also 
promote the strengthening of information security with a compre-
hensive multi-layer defense system and the building of a thorough 
quality control system that complies with related laws and required 
specifications.

Employee engagement

Realizing a work environment where all employees can work with vitality

•   Transform the workplace culture by monitoring conditions 
using engagement surveys and implementing various 
measures based on the results

•   Promote flexible and efficient working styles such as 

•   Support career development through leave programs that 
accommodate individual life plans for those wishing to 
study abroad or accompany their spouse on overseas 
postings, etc.

remote work utilizing IT

•   Secure human resources by expanding the evaluation 
system for employees with advanced skills in AI and 
other fields

•   Systematically select and educate non-Japanese candi-
dates for core management positions at overseas bases

Information security

Product and service quality

Develop a comprehensive multi-layer
defense system

Provide the best products and services
with unsurpassed quality

•   Strengthen and thoroughly implement intrusion preven-

•   Build a thorough quality control system that complies with 

tion, diffusion prevention, leak prevention, global 
response, and document management

•   In April 2020, establish the Information Security 
Supervisory Office under the direct control of the 
President

related laws and required specifications

•   Further foster quality awareness within the Group, cen-

tered on education

Striving for Continuous Innovation  

The Mitsubishi Electric Group will steadfastly carry out its management policies guided by a commitment to Balanced Corporate Management, while putting into practice 
the concept behind its overarching corporate statement: Changes for the Better. Each and every employee will share the common goal of “Always improving” and “Always 
delivering new value,” and the Mitsubishi Electric Group—by continuing to undergo transformation itself—will mature into a corporation that is always producing some-
thing better.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

11

At a Glance

Energy and Electric 
Systems

Industrial Automation 
Systems

Information and
Communication Systems

Revenue

Yen (billions)

Revenue

Yen (billions)

1,500

1,200

900

600

300

0

1,264

1,227

1,241

1,253

1,296

1,307

16

17

18

18

20
19
(Years ended March 31)

1,500

1,200

900

600

300

0

1,321

1,310

1,444

1,444

1,467

1,349

Revenue

Yen (billions)

1,500

1,200

900

600

300

0

561

447

436

438

426

455

16

17

18

18

20
19
(Years ended March 31)

16

17

18

18

20
19
(Years ended March 31)

U.S. GAAP

IFRS

U.S. GAAP

IFRS

U.S. GAAP

IFRS

Operating profit

Yen (billions)

Operating profit

Yen (billions)

Operating profit

Yen (billions)

200

160

120

80

40

0

50

44

51

16

17

18

65

18

82

82

20
19
(Years ended March 31)

200

160

120

80

40

0

190

187

159

140

142

68

16

17

18

18

20
19
(Years ended March 31)

200

160

120

80

40

0

14

16

12

17

11

18

11

18

26

12

20
19
(Years ended March 31)

U.S. GAAP

IFRS

U.S. GAAP

IFRS

U.S. GAAP

IFRS

MAIN PRODUCTS AND BUSINESS LINES

MAIN PRODUCTS AND BUSINESS LINES

MAIN PRODUCTS AND BUSINESS LINES

Turbine generators, hydraulic turbine generators, 
nuclear power plant equipment, motors, transformers, 
power electronics equipment, circuit breakers, gas 
insulated switchgears, switch control devices, surveil-
lance-system control and security systems, transmis-
sion and distribution ICT systems, large display 
devices, electrical equipment for locomotives and 
rolling stock, elevators, escalators, building security 
systems, building management systems, and others

Programmable logic controllers, inverters, servomo-
tors, human-machine interface, motors, hoists, mag-
netic switches, no-fuse circuit breakers, short-circuit 
breakers, transformers for electricity distribution, time 
and power meters, uninterruptible power supply, 
industrial fans, computerized numerical controllers, 
electrical discharge machines, laser processing 
machines, industrial robots, clutches, automotive 
electrical equipment, electric powertrain system, car 
electronics and car mechatronics, car multimedia, 
and others

Wireless and wired communications systems, net-
work camera systems, satellite communications 
equipment, satellites, radar equipment, antennas, 
missile systems, fire control systems, broadcasting 
equipment, data transmission devices, network  
security systems, information systems equipment, 
systems integration, and others

Fiscal 2020 Topics

Mitsubishi Electric has been awarded a contract by the 
Romanian Air Traffic Services Administration to supply an 
airport Doppler LIDAR for wind observation in clear weather 
(DIABREZZA™ A 
Series) for Henri 
Coand  
International Airport.

Laser scanner

2019

The Air Conditioning Engineering Facility was completed at 
the Shizuoka Works in Shizuoka, Shizuoka Prefecture, Japan 
in May. This facility will shoulder further expansion of the air 
conditioning system 
business.

Mitsubishi Electric has developed the world's first*1 GaN-HEMT in 
a multi-cell structure that bonded directly to a single-crystal dia-
mond heat-dissipating substrate with high thermal conductivity 
in collaboration with the Research Center for Ubiquitous MEMS 
and Micro Engineering, National Institute of Advanced Industrial 
Science and Technology.*2

*1  According to Mitsubishi Electric 

research as of September 2, 2019
*2  A part of this achievement is based on 

results obtained from a project, 
JPNP10022, commissioned by the 
New Energy and Industrial Technology 
Development Organization (NEDO).

Cell

Drain Pad

Source Pad

Gate Pad

Mitsubishi Electric's 160 kV high-voltage DC circuit breaker 
prototype has passed the DC interruption test in a research 
project carried out 
by the European 
Commission.

Mitsubishi Electric has started constructing a new plant of 
Mitsubishi Electric Automotive India Pvt. Ltd., which manufac-
tures and sells automotive equipment in India. The plant is 
scheduled to start operating in fiscal 2022.

Mitsubishi Electric has been awarded the top-rank Gold 
Rating in CSR 2019 by EcoVadis, the France-based global 
assessment agency.

12 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Electronic Devices

Home Appliances

Others

Revenue

Yen (billions)

Revenue

Yen (billions)

Revenue

Yen (billions)

1,500

1,200

900

600

300

0

211

186

202

202

199

208

16

17

18

18

20
19
(Years ended March 31)

1,500

1,200

900

600

300

0

982

1,004

1,049

1,049

1,074

1,090

16

17

18

18

20
19
(Years ended March 31)

1,500

1,200

900

600

300

0

707

713

764

659

676

659

16

17

18

18

20
19
(Years ended March 31)

U.S. GAAP

IFRS

U.S. GAAP

IFRS

U.S. GAAP

IFRS

Operating profit

Yen (billions)

Operating profit

Yen (billions)

Operating profit

Yen (billions)

200

160

120

80

40

0

16

16

8

17

14

18

14

18

1

8

20
19
(Years ended March 31)

200

160

120

80

40

0

63

69

56

78

55

59

16

17

18

18

20
19
(Years ended March 31)

200

160

120

80

40

0

23

16

23

17

23

18

24

18

24

26

20
19
(Years ended March 31)

U.S. GAAP

IFRS

U.S. GAAP

IFRS

U.S. GAAP

IFRS

MAIN PRODUCTS AND BUSINESS LINES

MAIN PRODUCTS AND BUSINESS LINES

MAIN PRODUCTS AND BUSINESS LINES

Power modules, high-frequency devices, optical 
devices, LCD devices, and others

Procurement, logistics, real estate, advertising, 
finance, and other services

Room air conditioners, package air conditioners, 
chillers, showcases, compressors, refrigeration 
units, air-to-water heat pump boilers, ventilators, 
hot water supply systems, IH cooking heaters,  
LED lamps, indoor lighting, LCD televisions,  
refrigerators, electric fans, dehumidifiers, air  
purifiers, cleaners, jar rice cookers, microwave 
ovens, and others

Mitsubishi Electric and NEC have started joint validation for 
the use of the fifth generation mobile telecommunication 
method (5G) in the manufacturing industry. We carried out a 
demonstration experiment of hybrid 5G e-F@ctory, which 
uses the local 5G in 
each plant and 5G for 
collaboration between 
plants and between 
companies.

2020

Mitsubishi Electric has been awarded the top S rank in 
CASBEE Wellness Office in addition to a top-level BELS 5 star 
rating and Net Zero Energy Building (『ZEB』) for the Net Zero 
Energy Building Test 
Facility, which is sched-
uled to open in 2020 at 
the Information 
Technology R&D Center 
in Kamakura, Kanagawa 
Prefecture, Japan.

Mitsubishi Electric' New Satellite Production Facility was 
completed at the Kamakura Works in Kamakura, Kanagawa 
Prefecture, Japan in February. This facility allows us to 
assemble and test 
satellites at a single 
location.

One of Mitsubishi Electric's subsidiaries, Mitsubishi Elevator 
India Private Limited, has secured a major order for 64 elevators 
in total, including 48 of a model that is exclusive to the Indian 
market, from the “All India Institute of Medical Science (AIIMS) , 

Bilaspur, Himachal Pradesh,” an Indian gov-
ernment-owned medical facility that houses a 
hospital and a national medical institute.

Mitsubishi Electric has delivered two Diamond VisionTM large 
video screens, three Ribbon Board wide displays, and 43  
digital signages to Sanga Stadium by KYOCERA in Kameoka, 
Kyoto Prefecture, Japan.

Mitsubishi Electric has been ranked second globally and first 
among Japanese firms in terms of international patent appli-
cations filed in 2019, according to an announcement 
released by the Switzerland-based World Intellectual Property 
Organization (WIPO).

2

5

1

5

1

4

1

4

1

2

1

2

2,053

2,521

2,812

2,661

1,593

1,593

4

1,313

12

2013

2014

2019
Total applications         Among global firms          Among Japanese firms

2018

2015

2017

2016

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

13

©CHIBA LOTTE MARINES

Review of Operations

Energy and Electric 
Systems

Revenue Breakdown by Business Segment

Next-generation SiC Inverter for Railcars

25.8%

Revenue

¥1,307.3billion

up 1% year on year

Operating Profit

¥82.3billion

down ¥0.1 billion year on year

The market of the social infrastructure systems business 
saw buoyant investment in the public utility for preventing 
and reducing disaster risks in Japan, also buoyant invest-
ment in train system business worldwide, and continued 
demand in the power systems in Japan due to the electrici-
ty system reform. In this environment, the business saw an 
increase in orders from the previous fiscal year due primar-
ily to an increase in the power systems business worldwide 
and the public utility and transportation systems businesses 
in Japan. Revenue for this business remained substantially 
unchanged from the previous fiscal year due mainly to a 
decrease in thermal power generation business worldwide 
despite an increase in orders.
  The market of the building systems business saw 
decreased demand for high-end, large-scale office projects 
in China, continued market stagnation in the Middle East, 
and an increase in renewals of elevators and escalators in 
Japan. In this environment, the business saw a decrease in 
orders from the previous fiscal year due primarily to market 
stagnation in China and the Middle East. Revenue for this 
business remained substantially unchanged from the previ-
ous fiscal year due mainly to an increase in new installa-
tions of elevators and escalators in Japan, mainly in the 
Tokyo metropolitan area despite a decrease in orders.
  As a result, revenue for this segment increased by 1% 
from the previous fiscal year to 1,307.3 billion yen.
  Operating profit decreased by 0.1 billion yen from the 
previous fiscal year to 82.3 billion yen, due primarily to the 
yen appreciating against other currencies and a shift in 
project portfolios.

Mitsubishi Electric has developed and provided a 
traction inverter for railcars that incorporates silicon 
carbide (SiC), a new type of semiconductor. This new 
inverter, with its energy-efficient, compact, lightweight, 
low-maintenance, and low-noise design, contributes to 
play a major role in next-generation railcar propulsion 
systems.

Large-scale Visual Information System

Offerings in the Mitsubishi Electric Group’s lineup of 
large-scale visual information systems boast Diamond 
VisionTM—a technology that helps fuel audience 
excitement in such venues as stadiums—along with 
cutting-edge information distribution platforms that 
employ the internet and data broadcasting. As such, 
the Group provides visual information systems that 
enrich people’s lives in various ways.

Power Plants

Mitsubishi Electric provides power system equipment 
for various power plants, which play a major role in 
power supply and are required to further reduce 
environmental impact. With high efficiency turbine 
generators and instrumentation control systems that 
combine advanced network and measurement 
technologies, Mitsubishi Electric power plants realize 
improved reliability and cost efficiency.

Transmission & Distribution Systems

Transmission and distribution facilities are essential 
parts of the electricity supply infrastructure, and to 
ensure stability their components must meet stringent 
requirements for reliability, functionality and perfor-
mance. Satisfying customer needs for sophisticated 
solutions, Mitsubishi Electric boasts a broad lineup of 
high-quality products that support such facilities.

NEXIEZ Machine-room-less Elevators

Compact, lightweight, and energy-saving, NEXIEZ 
machine-room-less elevators are the global flagship 
product. They are widely used throughout the world, 
mainly in low- to mid-rise buildings. Models designed 
with various functions and features for specific regions 
are also available to meet the preferences and custom-
er needs of each region.

Series Z Escalators

The Z-Series escalators offer enhanced safety through 
several features that ease stepping on/off and help pre-
vent clothing from getting caught, so that passengers of 
all ages, from small children to the elderly, can use the 
escalators safely. They also offer a higher level of ener-
gy conservation by providing optional features such as 
VVVF inverters. Environmentally friendly, people-friendly, 
and beautiful, the Z-Series show the future of escala-
tors.

14 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Industrial Automation 
Systems

Revenue Breakdown by Business Segment

Programmable Logic Controllers

26.6%

Revenue

¥1,349.4billion

down 8% year on year

Operating Profit

¥68.9billion

down ¥73.6 billion year on year

The market of the factory automation systems business 
saw continued stagnation in demand for automotive-re-
lated investments worldwide, semiconductor and 
machinery-related investments in Japan, and invest-
ments related to organic light emitting diodes (OLED) 
and smartphones outside Japan. In this environment, 
the business saw decreases in both orders and revenue 
from the previous fiscal year due primarily to the yen 
appreciating against other currencies and a decrease in 
sales of factory automation devices, processing 
machines and numerical controllers.
  The market of the automotive equipment business 
saw a slowdown in demand for new cars worldwide and 
the impact of COVID-19 becoming actual in the fourth 
quarter, while the market of electric-vehicle related 
equipment expanded worldwide. In this environment, the 
business saw decreases in both orders and revenue 
from the previous fiscal year due mainly to a decrease in 
sales of electrical components and the yen appreciating 
against other currencies, while sales of electric-vehicle 
related equipment such as motors and inverters 
increased.
  As a result, revenue for this segment decreased by 
8% from the previous fiscal year to 1,349.4 billion yen.
  Operating profit decreased by 73.6 billion yen from 
the previous fiscal year to 68.9 billion yen due primarily 
to a decrease in revenue, a shift in product mix and 
upfront investment for growth drivers.

Mitsubishi Electric’s MELSEC series of programmable 
logic controllers supports a wide array of production 
and social infrastructure applications; solutions range 
from control and safety devices to information and 
instrumentation management. As a leading global 
brand, the MELSEC series contributes to the 
construction of cutting-edge control systems owing to 
its capabilities, performance, product variety, and high 
reliability.

AC Servos

The MELSERVO Series enhance all aspects of 
production devices and facilities. From rotary servo 
motors to linear servo motors and direct drive motors, 
a wide range of products is available to meet any 
number of applications and to significantly improve the 
performance of all relevant devices.

Computerized Numerical Controllers—CNCs

A broad range of CNCs is available, including, for 
example, the M800/80 Series, which increases 
productivity and precision and optimizes machine tool 
operation through an independently developed 
dedicated CPU and abundant control functions. It is also 
compatible with the various field networks that are 
necessary for constructing automation systems.

Electric Power Steering
(Motors and Controllers)

Mitsubishi Electric was the first company in the world to 
mass produce motors and controllers for electric power 
steering to assist driver steering in line with driving 
conditions. Over the years, Mitsubishi Electric has 
helped to improve steering feel, response, and stability 
while delivering compact units and high-output 
performance, and contributing to reduced automobile 
CO2 emissions.

Car Navigation System

The DIATONE SOUND. NAVI car audio-navigation system 
eliminates the slight noise generated by audio devices 
and transmits sounds in full detail. In addition, it 
provides high-speed multi-task processing, fast 
responsiveness when searching and scrolling and 
beautiful images on the map screen and in video 
playback.

Motors and Inverters for Electric 
Motor Vehicles

Motors for both driving/power-generating, as well as  
for inverters that control the motors, which are mounted 
in  electric vehicles, such as hybrid cars.These products 
contribute to the improvement of vehicle fuel efficiency 
and comfort; for example, through idle stop and start, 
energy regeneration during deceleration, or torque 
assistance during acceleration.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

15

Review of Operations

Information and 
Communication Systems

Revenue Breakdown by Business Segment

Cybersecurity Services

9.0%

Revenue

Operating Profit

¥455.5billion

up 7% year on year

¥26.4billion

up ¥14.2 billion year on year

The market of the telecommunications systems busi-
ness saw buoyant investment by telecommunications 
carriers to deal with increased traffic caused mainly by 
the expanding 5G communications networks. In this 
environment, the business saw increases in both orders 
and revenue from the previous fiscal year due primarily 
to increased demand for communications infrastructure 
equipment.
  The market of the information systems and service 
business saw increased demand relating to the cloud 
utilization, the enhancement of cyber-security and the 
improvement of work efficiency. In this environment, the 
business saw increases in both orders and revenue from 
the previous fiscal year due mainly to an increase in the 
system integrations business.
  The electronic systems business saw an increase in 
orders from the previous fiscal year due primarily to an 
increase in large-scale projects for the space systems 
business. The revenue also increased from the previous 
fiscal year due mainly to an increase in large-scale proj-
ects for the defense systems business.
  As a result, revenue for this segment increased by 
7% from the previous fiscal year to 455.5 billion yen.
  Operating profit increased by 14.2 billion yen from 
the previous fiscal year to 26.4 billion yen due primarily 
to an increase in revenue and a shift in project portfoli-
os.

Mitsubishi Electric provides a one-stop service that 
encompasses operation outsourcing, from security 
diagnostics, risk assessment through security level 
maintenance, as well as company-wide security 
measures.
(Mitsubishi Electric Information Systems Corporation)

Information System Integrated Control 
Center

Specialist engineers are available 24/7 to remotely 
operate and monitor client information systems and to 
analyze and determine any problem that might occur 
using automated tools, enabling a rapid response to 
any system malfunction.
(Mitsubishi Electric Information Network Corporation)

DS2000 Standard Satellite Platform

The DS2000 is a standard satellite platform modeled 
after JAXA’s ETS-VIII. It meets the need for high-
quality, low-cost satellites with shortened delivery 
times. It has already been adopted for use by Japan 
and other countries; more than ten satellites currently 
in orbit use it. It will eventually be incorporated into 
JAXA’s Engineering Test Satellite 9, which is being 
launched in response to the need for high-throughput 
communications satellites.

Airport Doppler Lidar

Our Airport Doppler Lidar radar can measure wind 
speed and wind direction in real time even when the 
weather is fine by catching the movement of aerosol 
and other fine particles in the atmosphere with 
a coherent laser. Therefore, it is useful in preventing 
turbulence accidents during takeoff and landing.
This radar is already in operation at major airports 
across the world and is currently scheduled to be 
deployed at multiple airports.

Broadband Optical Access Systems

Mitsubishi Electric is progressively installing Gigabit 
Ethernet Passive Optical Network (GE-PON) systems, 
which play a central role in broadband services. The 
need for GE-PON systems is steadily expanding due to 
high-capacity broadband content, including the 
increased use of visual services.

Network Camera System

This Network Camera System meets the expanding 
range of needs for video surveillance systems, which is 
achieved through new digital technology incorporated 
into its high-resolution megapixel camera and its high 
level of scalability, which can accommodate even 
large-scale systems.

16 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Electronic Devices

Revenue Breakdown by Business Segment

Power Semiconductor Modules

4.1%

Revenue

Operating Profit

¥208.7billion

up 4% year on year

¥8.7billion

up ¥7.2 billion year on year

The market of the electronic devices saw emerging 
demand relating to 5G communications networks and 
next-generation data centers, and accelerated develop-
ment and market launches of electric vehicles. In this 
environment, the business saw an increase in orders 
and revenue also increased by 4% from the previous fis-
cal year to 208.7 billion yen due primarily to increased 
demand for high frequency and optical devices, particu-
larly for optical communication devices, and power
modules used in automotive applications.
  Operating profit increased by 7.2 billion yen from the 
previous fiscal year to 8.7 billion yen due mainly to an 
increase in revenue and a shift in product mix.

Our power semiconductor modules help reduce the power 
consumption of power electronics equipment such as 
home appliances, motion control, renewable energy, power 
supplies, power transmission, traction, and automobiles. 
The product lineup includes DIPIPM, IGBT modules and 
IPM, and contributes to global environmental innovation.

SiC* Power Semiconductor Devices

With a significantly lower power loss than Si and capa-
bilities that include the enabling of high-speed switch-
ing operations and high-temperature operation among 
others, the SiC power device significantly reduces the 
power consumption of every type of power electronics 
equipment such as home appliances, industrial equip-
ment, traction, and automobiles and contributes to the 
realization of both a low-carbon society and an affluent 
lifestyle in a sustainable future.

Optical Devices for Optical Communication

The product is optimal in using for all types of optical 
fiber communication facilities which are used in base 
stations for 5G, the fifth-generation mobile communica-
tion system whose deployment is expected to spread in 
full swing from 2020 onward, and also used in large-
scale datacenters and other equipment that support the 
transition to cloud computing. This product lineup con-
tributes to faster speeds, greater capacity and transmis-
sion distance, and equipment size reduction.

GaN* High Frequency Devices

GaN promises to provide higher efficiency, higher output 
and wider bandwidth than Si. By employing GaN tran-
sistors, GaN high frequency devices contribute to faster 
communication speeds, increased information trans-
mission volume, and smaller power amplifiers for base 
transceiver station networks in fifth generation mobile 
communication systems (5G) and earth stations in sat-
ellite communication systems (SATCOM).

Thermal Diode Infrared Sensor MelDIR*

With a larger pixel count and higher temperature-
resolution, MelDIR obtains more detailed thermal 
images, distinguishes people from objects, and enables 
the identification of specific human behavior. MelDIR 
can be implemented into a wide range of applications 
including security, air conditioning, temperature 
measuring, surveillance, head-counting solutions, and 
smart buildings.

TFT-LCD Modules

Being highly vibration-resistant and possessing a wide 
operating temperature range, and a high-level display 
performance including a super-wide viewing angle and 
super-high brightness and contrast, the TFT-LCD mod-
ule supports a wide range of industrial instruments such 
as construction machines used in harsh environments 
and those for outdoor use. The product lineup includes 
high value added products such as a touch panel 
mounted, a transflective, with a NFC* antenna, and an 
automotive grade.

* SiC: Silicon carbide, compound of silicon and 
carbon at a ratio of 1:1

*GaN: Gallium nitride

* MelDIR: Mitsubishi Electric Diode InfraRed 
sensor

*NFC: Near Field Communication

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

17

Review of Operations

Home Appliances

Revenue Breakdown by Business Segment

Air Conditioning & Refrigeration Systems

21.5%

Revenue

¥1,090.2billion

up 2% year on year

Operating Profit

¥78.2billion

up ¥18.7 billion year on year

The market of the home appliances saw a heightened 
awareness of environmental issues causing increased 
demand of ductless air conditioners in North America 
and heat-pump hot water and heating systems in 
Europe. The demand for industrial air conditioners for 
schools also increased in Japan. In this environment, the 
business saw an increase in revenue by 2% from the 
previous fiscal year to 1,090.2 billion yen due primarily 
to an increase in sales of air conditioners for Japan,
North America and Europe.
  Operating profit increased by 18.7 billion yen from 
the previous fiscal year to 78.2 billion yen due mainly to 
an increase in revenue and cost improvement.

In addition to KIRIGAMINE room air conditioners, 
Mitsubishi Electric offers an extensive lineup of prod-
ucts with applications extending from stores, offices, 
and buildings to factories and industrial facilities while 
featuring environmentally compatible, energy-saving 
technologies. These qualities allow Mitsubishi Electric 
to meet air conditioning needs globally.

Home Equipment

Mitsubishi Electric offers energy-saving home environ-
ments using highly efficient air conditioners and ventila-
tors, water heaters and cooking equipment. Create a 
comfortable living environment for the whole family.

Home Appliances

Mitsubishi Electric develops home appliances by incor-
porating its unique technologies and perspectives so 
that its products can be used in various scenes of daily 
life, such as the kitchen, living room, and bedroom. 
Efforts are made to develop products that contribute to 
making life more comfortable for users, meeting and 
even surpassing their expectations.

Lighting Fixtures and Light Bulbs

Mitsubishi Electric offers an extensive lineup of 
high-efficiency, long-lasting LED products that meet 
diverse needs for energy-saving light bulbs and 
equipment in households, stores, offices, and 
factories. The company’s LED products make the 
future brighter for families and society as a whole.

Visual Equipment for Public  
and Business Applications

Mitsubishi Electric’s high-quality image processing 
technologies deliver exceptionally sharp images with 
superior color reproduction and are incorporated in a 
wide range of products developed to suit a variety of 
application needs. These systems are being used in 
Japan and abroad for large-screen applications, such 
as digital signage used to display images, data, and 
information at public facilities and other venues.

Recycling Consumer Electronics
and Home Appliances

Mitsubishi Electric has developed technologies for 
automatically sorting the three major types of plastic 
(polypropylene (PP), polystyrene (PS), and 
acrylonitrile-butadiene-styrene (ABS)) used in con-
sumer electronics and home appliances. This original 
recycling system is being utilized to promote the reuse 
of plastics in the company’s products by improving the 
physical properties of the sorted materials.

Customers

Consumer electronics 
and home appliances

Used products

Mitsubishi Electric Corporation

Hyper Cycle Systems Corporation

Materials 
manufacturers

Metals and glass

Original 
recycling system

Simple 
plastics

Plastic

PP, PS, ABS

Mixed plastics

Green Cycle Systems Corporation

18 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Research and Development

Basic Policy on Research and Development  

As the cornerstone of its growth strategy, the Mitsubishi 
Electric Group will promote short-, medium-, and long-
term R&D themes in a balanced manner.

In addition to promoting research and development 
toward strengthening current businesses and achieving 
innovation, and continuous development of common 
basic technologies, the Company is striving to evolve 
technology and business synergies to provide integrated 
solutions that will solve increasingly diverse social 
issues, while also working to realize sustainable growth 
through the development of future technologies.
  Furthermore, the Company will promote enhance-
ment of efficiency of development and creation of new 
value, through proactive utilization of open innovation in 
collaboration with universities and other external R&D 
institutions.
  During fiscal 2020, the total R&D expenses for the 
entire Group have amounted to 206.8 billion yen (3% 
decrease compared to the previous fiscal year). 
Representative achievements are as follows.

R&D policy

Well balanced short-, mid- and long-term R&D

External 
technologies/entities
Open Innovation

Realizing sustainable growth through 
the development of future technologies

Backcasting

Future society

Evolving technology and business synergies
to provide integrated solutions

Promoting development toward
strengthening current businesses 
and achieving innovation

Short-
term

Mid-
term
(4Ys-)

Long-
term
(10Ys-)

Developing common basic technologies that are the source 
of competitive advantages, on a continuous basis

SDGs: “Sustainable Development Goals” adopted by the United Nations as goals to achieve towards 2030

Society 5.0: It is contained in the 5th Science and Technology Basic Plan approved by the Government of Japan in Jan. 2016.

Major R&D Achievements in Fiscal 2020  

Development of New Technology Controls In-Building Mobilities and 
Facilities, Supported with Building Dynamic Maps
In recent years, with the aim of improving added value of buildings, studies have 
been underway to reduce the workloads of building-management personnel 
through the use of in-building mobile robots for cleaning, security, deliveries, and 
guidance, as well as to realize safe and secure movement within buildings by 
users of personal mobility devices, including next-generation electric wheelchairs.
  The Company has developed a technology for controlling in-building mobile 
robots as well as personal mobility devices, using building dynamic maps*1 to 
achieve cooperative interaction between the robots, etc. and building facilities, 
such as elevators and access control systems. In addition, the Company has built 
systems that work with animated lighting guidance systems*2.
  This supports the safe, effi-
cient movement of people and 
In-Building Mobilities in buildings, 
thereby reducing the workloads 
of building-management person-
nel and realizing smart buildings*3 
in which people and robots coex-
ist safely.

Example: Animated lighting indicates movements of the 
service robot

*1   A new three-dimensional map for buildings that shows the status of building facilities (e.g. elevators 

and access control systems), location of mobility devices and passable route

*2   The animated lighting guidance system “Terasu Guide” (released April 2020) that allows facility users to 

intuitively understand guidance and warning with lighting animations projected on the floor

*3   Buildings in which advanced IoT is deployed to energy-saving and labor-saving work environments 

through the building

Development of Compact AI Knowledge Representation and Reasoning 
Solution for Human-Machine Interfaces
Devices with complex features, such as home appliances and car navigation sys-
tems, require humans to understand how they operate and devise controls. 
However, in recent years, AI that supports operation of such devices by using big 
data on the cloud has become widespread. On the other hand, there is a growing 
need to complete information processing on stand-alone devices without com-
munication with external devices, in order to enhance response speed.
  The Company has developed the Compact AI Knowledge Representation and 
Reasoning Solution for HMI (human-machine interfaces) based on its proprietary 
AI technology “Maisart*,” which enables devices to understand vague user com-
mands through the reasoning of missing information, according to the situation.
It achieves this by means of a “knowledge graph” which integrates user infor-
mation, device specification and functionality and external information, and will 
allow responsive and easy-to-use human-machine interfaces to be embedded in 
stand-alone consumer products such as home appliances and car navigation 
systems.

In the morning

after returning home

In the evening

Actor “A”

Actor “A”

Okay, I will
record
program “X”
starring “A”

Okay,
I will play 
the recorded
program “X”
starring “A”

Compact AI in TV set

Compact AI in TV set

AI infers “Record program X”
since the program “X” stars 
“A”,  who mother likes

AI infers “Play X” since 
program “X” starring “A” is 
already recorded

Example: The TV’s AI integrates necessary information according 
to the situation and understands ambiguous commands.

*  Mitsubishi Electric’s AI creates the State-of-the-ART in technology

 Mitsubishi Electric’s AI technology brand aimed at making every device smarter

For labor-saving building management and smart buildings 
where people and robots coexist safely

The device understands ambiguous commands from people
for quick operations.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

19

 
 
businesses (in 2019) announced by the World Intellectual Property 
Organization (WIPO).
In conjunction with creating a patent network, we are also actively pursuing 
activities toward acquiring design rights in Japan and overseas, to protect both 
the functional and design aspects of our technologies.

Annual Trends in Overseas Patent Applications 
by the Mitsubishi Electric*1

(Number of Applications)
6,000

5,000

4,000

3,000

2,000

1,000

0

2017

2018

2019

2020

(FY)

■■ USA  

 ■■ Europe  

 ■■ China  

 ■■ Others

*1  Starting in FY2019, we began using the number of overseas patent applications of 

Mitsubishi Electric as a single entity.

Respecting IP Rights  

The Mitsubishi Electric Group firmly recognizes the importance of mutually 
acknowledging and respecting not only its own intellectual property rights but 
the intellectual property rights of others as well. This stance is clearly set forth 
in the Mitsubishi Electric Group Conduct Guidelines and practiced throughout 
the Group.
  Any infringements on the IP rights of others not only violate the Code of 
Corporate Ethics and Compliance, but also have the potential to significantly 
impair the Group's continued viability as a going concern. The resulting poten-
tial impairments include being obliged to pay significant licensing fees or being 
forced to discontinue the manufacture of a certain product.

In order to prevent any infringement on the IP rights of others, various edu-

cational measures are provided mainly to engineers and IP officers, to raise 
employee awareness and promote greater respect for the IP rights of others. At 
the same time, a set of rules has been put in place to ensure that a survey of 
the patent rights of others is carried out at every stage from development to 
production, and is strictly enforced throughout the entire Group.
  The Mitsubishi Electric Group also works diligently to prevent any infringe-
ment on its IP rights by others. In addition to in-house activities, we place par-
ticular weight on collaborating with industry organizations while approaching 
government agencies both in Japan and overseas as a part of a wide range of 
measures to prevent the counterfeiting of our products.

Intellectual Property

Protection of Intellectual Property Rights  

Basic Policy
The proper protection of intellectual property (IP) rights promotes technological 
progress and sound competition, and also contributes to realizing affluent life-
styles and the development of society. 
  The Mitsubishi Electric Group recognizes that intellectual property (IP) rights 
represent a vital management resource essential to its future and must be pro-
tected. Through integrating business, R&D, and IP activities, the Group is pro-
actively strengthening its global IP assets, which are closely linked to the 
Group's business growth strategies and contribute to both business and soci-
ety, and also working on protecting IP rights.

Structure of the Intellectual Property Division
The IP divisions of the Mitsubishi Electric Group include the Head Office IP 
Division, which is the direct responsibility of the president, and the IP divisions 
at the Works, R&D centers, and affiliated companies. The activities of each IP 
division are carried out under the executive officer in charge of IP at each loca-
tion. The Head Office IP Division formulates strategies for the entire Group, pro-
motes critical projects, coordinates interaction with external agencies including 
patent offices, and is in charge of IP public relations activities. At the Works, 
R&D center, and affiliated company level, IP divisions promote individual strate-
gies in line with the Group's overall IP strategies. Through mutual collaboration, 
these divisions work to link and fuse their activities in an effort to develop more 
effective initiatives.

Integrating Business, R&D and IP Activities

Integration

IP Network

IP/Standardization Strategy

IP Division at Headquarters

Business Strategy

IP Departments
Business Groups, Facilities, Affiliates

Development Strategy

R&D Centers
IP Departments

Global IP Strategy  

The Mitsubishi Electric Group identifies critical IP-related themes based on its 
mainstay businesses and important R&D projects, and is accelerating the glo-
balization of IP activities also by filing patents prior to undertaking business 
development in emerging countries where an expansion of business opportuni-
ties is expected. Furthermore, resident officers are assigned to Mitsubishi 
Electric sites in the United States, Europe, China, and Southeast Asia to take 
charge of IP activities and strengthen the IP capabilities of business offices, 
R&D centers, and affiliated companies in each country. Through these initia-
tives, we strive to create a robust global patent network.
  As an indication of the Mitsubishi Electric Group's IP capability and global IP 
activities, the company ranked No.2 in Japan in terms of the number of patent 
registrations (in 2019) announced by the Japan Patent Office (JPO), and No.2 
in the world in terms of Patent Cooperation Treaty (PCT) applications by 

20 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
CSR at
Mitsubishi Electric Group

22

24

31

33

39

CSR Management

G:Governance

E:Environment

S:Social

ESG Information Disclosure List

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

21

CSR at Mitsubishi Electric Group

CSR Management

Principles of CSR  

The Mitsubishi Electric Group regards its corporate social responsibility (CSR) initiatives as the foundation of its corporate management, and upholds its Corporate 
Mission and Seven Guiding Principles as the basic policies of its CSR. Particularly with respect to initiatives related to ethics and legal compliance, Group-wide efforts 
are made to enforce measures such as enhancing training and strengthening internal controls. Active measures are also taken to ensure and improve quality assur-
ance, environmental preservation activities, philanthropic activities, and communication with stakeholders.

Mitsubishi Electric Group's stakeholders  

To achieve sustainable growth, the Mitsubishi Electric Group must maintain communication with its various stakeholders. We have a corporate social responsibility to 
incorporate the expectations, requests, and opinions of each stakeholder into  our corporate activities, and to increase our positive effect on society while reducing any 
negative effects.
  To help maintain communication with stakeholders, we have established "Four Satisfactions" as a management policy, with the aim of satisfying all of our stakehold-
ers, including society, customers, shareholders, and employees.

Stakeholders of the Mitsubishi Electric Group

Pursue the Satisfaction of the Four Stakeholder Categories

Promotional System for CSR  

The policies and planning for the CSR activities of the Mitsubishi Electric Group 
are decided by a CSR Committee appointed by Mitsubishi Electric’s executive 
officers. The Committee is composed of the heads of Mitsubishi Electric’s man-
agement departments (21 members in charge of environmental, social and gov-
ernance aspects from divisions such as Corporate Strategic Planning and 
Corporate Human Resources), and discusses the results of activities performed 
during the previous fiscal year, decisions on future activity plans, and responses 
to law amendments, from a perspective that spans the entire Mitsubishi Electric 
Group. The details of CSR Committee  meetings are reported to senior execu-
tives through the Executive Officers’ Meeting and the Audit Committee.
  Knowing that CSR activities are directly linked to corporate management, 
each department responsible for ethics and legal compliance, quality assurance 
and improvement, environmental conservation and philanthropy activities, and 
communication with stakeholders implements their own initiatives, based on the 
CSR policy of the Mitsubishi Electric Group.

In addition to the CSR Committee that is generally held once a year, various 
activities are also promoted and implemented in communication with the CSR 
Expert Committee and CSR Business Promotion Committee, which are con-
vened as a forum for sharing and executing the policies and plans established 
by the CSR Committee.

Main agenda of the CSR Committee (held in April 2020)

•   Report on achievements made in the previous fiscal year and activities 

planned in the current fiscal year

• Response to the sustainable development goals (SDGs)

•   Further enhancement information disclosure that takes into
   account ESG (environment, social, governance) investment

• Human rights initiatives

• Response to TCFD

CSR Promotion System

22 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
CSR Materiality  

Considering requests from the Global Reporting 
Initiative (GRI)*, social trends and the business envi-
ronment, in fiscal 2016 the Mitsubishi Electric Group 
identified CSR materiality and targets / Key 
Performance Indicators (KPI) to fulfill the materiality 
towards realizing the further integration of CSR with 
management and the long-term advancement of 
CSR initiatives.
  We will implement activities to continuously 
improve our performance related to CSR materiality, 
initiatives, and targets / Key Performance Indicators 
(KPI) based on the PDCA (Plan-Do-Check-Action) 
Cycle approach.

* An international body that proposes shared global guidelines for  
corporate sustainability reporting

Focusing on the SDGs  

In fiscal 2019, we decided on goals that we would 
address on a priority basis to further contribute to 
the SDGs.
  As a result of an internal and external survey to 
confirm SDGs that they have high expectations for 
contribution by the Mitsubishi Electric Group, which 
was conducted in the course of developing the 
goals, it was found that they expect us to contrib-
ute more through business activities. We decided 
to address energy, infrastructure and the environ-
ment on a priority basis to further contribute to the 
SDGs as these are the areas where all the busi-
nesses of the Group are involved in and the Group 
will further focus on them.

◦Goal 7: Affordable and Clean Energy
◦Goal 11: Sustainable Cities and Communities
◦Goal 13: Climate Action

  By further promoting initiatives to create value 

for these goals to which we can contribute signifi-

cantly as a comprehensive electrical and electron-

ics manufacturer, we will make a specific 

contribution to achieving the SDGs.

In doing this, the Mitsubishi Electric Group will 

integrate the concept of the SDGs into its manage-

ment strategy and contribute to the SDGs that we 

will prioritize through the CSR materiality initiatives 

of "Realize a Sustainable Society," and "Provide 

Safety, Security, and Comfort."

CSR materiality

Reasons why is it important

CSR Materiality and SDGs

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

23

 
CSR at Mitsubishi Electric Group

G: Governance

Corporate Governance

Basic Corporate Governance Policy  

While maintaining the flexibility of its operations and promoting management transparency, Mitsubishi Electric, as a Company with Three-committee System, works to 
strengthen the supervisory functions of management with the goal of realizing sustained growth. Our fundamental policy is to build and improve a corporate structure that 
is more able to meet the expectations of society, customers, shareholders, employees and all of its stakeholders while endeavoring to further increase corporate value.

Corporate Management and Governance Structure  

Corporate Management Structure
In June 2003, Mitsubishi Electric became a Company with Three-committee 
System. Key to this structure is the separation of supervisory and executive func-
tions; the Board of Directors plays a supervisory decision-making role and 
Executive Officers handle the day-to-day running of the Company.
  A salient characteristic of Mitsubishi Electric’s management structure is that 
the roles of Chairman of the Board, who heads the supervisory function, and the 
President & CEO, who is head of all Executive Officers, are clearly separated. 
Additionally, neither is included among the members of the Nomination and 
Compensation Committees. The clear division of supervisory and executive func-
tions allows the Company to ensure effective corporate governance.
  The present Board of Directors is comprised of twelve members (five of whom 
are Outside Directors, one of whom is a woman), who objectively supervise and 
advise the Company’s management by executing their duties based on the objec-
tives and authority of the Companies Act, as well as by delegating to Executive 
Officers the decision authority for executing all operations, except the matters 
listed in the items of paragraphs 1 and 4 of Article 416 of the Companies Act.
  The Board of Directors has three internal bodies: the Nomination, Audit and 
Compensation Committees. Each body has five members, the majority of whom 
are Outside Directors, who are chosen by the Board of Directors taking into 
account the experience and specialties of each person. Each Committee under-
takes its duties based on the objectives and authority of the Companies Act.
  The bureaus have been established for the Board of Directors and each of the 
Committees to support directors. The Audit Committee is supported by dedicated 
independent staff.

Corporate Governance Framework

  Executive Officers make decisions about the execution of operations on mat-
ters delegated by the Board of Directors within the range of duties allocated to 
each Executive Officer based on the objectives and authority of the Companies 
Act, and then execute such operations. Important items among such matters del-
egated by the Board of Directors are deliberated and decided upon in Executive 
Officers’ meetings attended by all Executive Officers.

Internal Control System
(1)  For the execution of the duties of the Audit Committee, its independence is 
secured by assigning employees whose job is exclusively to assist the Audit 
Committee members. In addition, internal regulations regarding the processing 
of expenses and debts incurred in the execution of the duties of the Audit 
Committee members are established and such expenses and debts are prop-
erly processed.
   A system for reporting to the Audit Committee is developed to report infor-
mation about the Company and its subsidiaries to the Audit Committee via the 
divisions in charge of internal control, and an internal whistle-blower system is 
developed and its details are reported to the Audit Committee members.
   Furthermore, the Audit Committee members attend important meetings 
including Executive Officers’ meetings and conduct investigations such as 
interviews with Executive Officer and the executives of the Company’s offices 
and subsidiaries, and undertake deliberations to determine audit policies, 
methods, implementation status, and results of the audit by regularly receiving 
reports from the Independent Auditor and Executive Officers in charge of 
audits.

Report

General Shareholders’ Meeting

Report

Appointment

Appointment/Dismissal/Supervision/Delegating
the decision authority for executing all operations

Report

Decision Making and Execution 

Executive Officers

President & CEO

Executive Vice President

Senior Vice Presidents

Executive Officers

Business/Administration Divisions

Supervision

Board of Directors

Chairman

s
r
o
t
c
e
r
i
D

Nomination Committee

Outside Directors (majority)

Audit Committee

Outside Directors (majority)

Compensation Committee

Outside Directors (majority)

24 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
 
(2)  Internal regulations and systems to ensure the properness of operations within 
the Mitsubishi Electric Group are established. Executive Officers take responsi-
bility for constructing such systems within the areas over which they are 
appointed. Important matters are deliberated by convening Executive Officer 
meetings.
   Executive Officers regularly monitor the status of management of the sys-
tems. The divisions in charge of internal control monitor the status of design 
and management of internal control system and regulations. Also an internal 
whistle-blower system is developed and its details are reported to the Audit 
Committee members.
   Furthermore, the status of management of the system is audited by internal 
auditors, and the audit results are reported regularly to the Audit Committee 
via Executive Officers in charge of audit.

Audit Committee
1.  Organization, members, and procedures of the Audit Committee

 The Audit Committee is made up of five directors, three of whom are outside 
directors. The Committee audits the legality, adequacy, and efficiency of the 
execution of the duties by directors and Executive Officers and creates an 
audit report to be submitted to the shareholders’ meeting with its resolution. 
   Masahiko Sagawa, member of the Audit Committee, has long years of 
experience in the accounting and financial operations of the Company and its 
affiliates. Kazunori Watanabe, a member of the Audit Committee, is a Certified 
Public Accountant and has a considerable degree of knowledge about finance 
and accounting. 
   The Audit Committee has four dedicated staffers who take direct orders 
from Audit Committee members and support them in executing their duties.

2.  Frequency of the Audit Committee meeting and attendance of each Audit 

Committee member
 In fiscal 2020, Mitsubishi Electric held the regular Audit Committee meeting 
basically once a month (and one special meeting). One meeting took about two 
hours. The attendance of each Audit Committee member is as shown below.

Title

Name

Attendance/meetings

Attendance rate

Director (full-time) Akihiro Matsuyama

13/13

Director (full-time) Masahiko Sagawa

13/13

Outside director

Hiroshi Obayashi

13/13

Outside director

Kazunori Watanabe

13/13

Outside director

Takashi Oyamada

11/11

100%

100%

100%

100%

100%

Notes:  1.  Out of the above members, Akihiro Matsuyama and Masahiko Sagawa are responsible for inves-

tigation.

2.  Because Takashi Oyamada was appointed as an outside director on June 27, 2019, his atten-

dance after his appointment is shown.

3. Akihiro Matsuyama retired on June 26, 2020.

3.  Activities of the Audit Committee members

 The Audit Committee members–mainly those responsible for investigation 
(full-time Audit Committee members)–attend Executive Officers’ meetings and 
other such important conferences, and conduct interviews and surveys of 
Executive Officers and the executive staff of Mitsubishi Electric offices and 
affiliates in accordance with the policies and assignments agreed upon the 
Committee.
   Divisions in charge of internal control, including the Corporate Auditing 
Division, submit internal audit reports to the Audit Committee members, who 
hold meetings such as those to discuss internal audit policies and periodic 
report meetings to exchange opinions. Outside Audit Committee members visit 
our offices, affiliates, and other locations with the members responsible for 
investigation as needed and offer their opinions based on their expert knowl-
edge at the Audit Committee meeting and other occasions.

In addition, the Audit Committee members discuss policies and methods of 
auditing with accounting auditors, who furnish them with reports on the status 
and results of the audits of the Company that they themselves conduct, and 
exchange opinions with them.
4.  Agenda of the Audit Committee

 The main agenda of the Audit Committee include the determination of audit 
policies and activity planning, check on the execution of the duties by directors 
and Executive Officers and the establishment and operation of the internal 
control system, check on methods of auditing by accounting auditors and 
validity of results, and evaluation of accounting auditors and decision on 
whether to reappoint them.
   Especially in fiscal 2020, the Audit Committee focused on checking and 
verifying how the Mitsubishi Electric Group had strengthened its business 
foundation including the internal control and compliance systems and the 
business platform that supports profitability, improved the cash flow through 
the streamlining of assets, and worked on activities such as the proper han-
dling of quality issues and “Work Style Reforms” with an aim to improve the 
mid- and long-term corporate value of the Group.
   As the Mitsubishi Electric Group is committed to contribute to the achieve-
ment of the SDGs to solve diverse social challenges, the Audit Committee also 
checked and verified the Group’s contribution through business as well as the 
efforts in the environment, CSR, and other fields.

In fiscal 2020, labor issues, improper quality-related conduct, the possibility 

of information leakage due to unauthorized access, and other issues have 
become clear at the Group. The Audit Committee has confirmed that the 
Executive Officers are formulating and implementing measures to prevent 
recurrence based on the analysis of the cause of each issue, and will closely 
monitor the response to each issue and the progress thereof going forward.

5.  Effectiveness evaluation of the Audit Committee

 The Audit Committee conducts evaluation to improve performance every year. 
In the Audit Committee review in fiscal 2020, outside Audit Committee mem-
bers concluded that the members responsible for investigation (full-time Audit 
Committee members) periodically report their activity results and that manage-
ment information is properly shared in a timely manner in the Audit Committee. 
Although we believe that this evaluation in effect endorses the performance of 
the Audit Committee, we will continue to make efforts to improve performance.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

25

 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
CSR at Mitsubishi Electric Group

Status of Internal Audit
1.  Organization, members, and procedures for internal audit

 An internal audit is intended to contribute to the sound management and 
strengthened management structure of Mitsubishi Electric and its affiliates in 
Japan and overseas by improving management efficiency, strengthening risk 
management, thoroughly observing the code of corporate ethics and ensuring 
compliance, and enhancing internal control.
   With approximately 60 members acting independently in Japan and over-
seas, Mitsubishi Electric’s Corporate Auditing Division conducts internal audits 
of the Company from a fair and impartial standpoint. In addition, the division’s 
activities are supported by auditors with extensive knowledge of their particular 
fields, assigned from relevant business units. The Corporate Auditing Division 
reports the results of such audits to the President & CEO and the Audit 
Committee.

2.  Relationship with the divisions in charge of internal control

 In the Mitsubishi Electric Group, the administration divisions such as the 
Corporate Strategic Planning Division, the Corporate Accounting Division, the 
Corporate Legal & Compliance Division, and the Corporate Export Control 
Division inspect the establishment and operation of the internal control system 
and regulations, etc. under their scope of responsibility for internal control. In 
addition, each business division has its own compliance department, which 
reliably spreads companywide compliance policies and inspects the compli-
ance status in each business division.

   The Corporate Auditing Division internally audits the operation and other 
aspects of the internal control system, evaluates the internal control related to 
the establishment of internal whistle-blower system and financial review, and 
mutually exchanges necessary information with each division in charge of 
internal control.

3.  Mutual relationship among internal audit, the audit by the Audit Committee, 

and accounting audit 
 The Corporate Auditing Division reports the internal audit policies and internal 
audit results to the Audit Committee and exchanges opinions with the Audit 
Committee members on a regular basis.
   The Corporate Auditing Division also reports internal audit results to the 
accounting auditors and continuously works with them, discussing the evalua-
tion of the internal control related to financial review as needed.

Providing Directors with Appropriate Information at the Appropriate Time, and Conducting Reviews
of the Board with Analyses and Evaluations  

To strengthen the Board’s capacity to supervise Company’s management, the 
bureaus of the Board of Directors and each committee provide the directors with 
the information necessary for supervising management, in a timely and appropri-
ate manner. And, to further improve the Board of Directors’ capacity to supervise 
management, venues have been established for supplying information to and 
exchanging views with Outside Directors, and the Company is working to further 
enhance the provision of management-related information to the Board of 
Directors itself.
  Additionally, in order to further enhance the functioning of the Board of 
Directors, the Board meetings are reviewed on an annual basis, and analyses and 
evaluations are conducted in the following areas.
• Frequency, scheduling, and time spent on the meetings
•  The information supplied in relation to discussions at the meetings (quality and 

quantity) and the method of its provision

•  Materials, details and methods of explanation, question-and-answer guidelines, 

time apportioned for each proposal on the meetings

•  Other mechanisms for improving the functioning of the Board of Directors.
•  Points for improvement of policies based on previous reviews of the Board of 

Directors

• Opinions about and points for improvement in the method for reviewing the 
Board of Directors,etc. 

  As a result of the Board of Directors review, the Board of Directors was evalu-
ated as making ongoing and effective improvements in response to the results of 
annual reviews, and achieving even better results on each occasion with respect 
to timely and appropriate management information sharing with Executive 
Officers, which is essential for the Board to properly fulfill its supervisory function. 
The review also concludes that this persistent improvement has stimulated dis-
cussion and opinion exchange more than ever.
  Although we believe that this evaluation in effect endorses the performance of 
the Board of Directors, we will continue to improve its operation and attempt to 
further improve the performance of the Board by sharing management informa-
tion, further upgrading discussion, particularly on mid- and long-term business 
strategies, between the supervisory and executive sides based on the shared 
information, and analyzing review results in more detail through individual inter-
views and other efforts.

26 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
 
 
 
 
 
Policies Regarding Decisions on Compensation, etc.  

1. Basic Policies
(1)  As a Company with Three-Committee System, the Company has separate 
functions for the supervision and execution of business, with the Board of 
Directors undertaking the business supervisory function, and Executive 
Officers, the business execution function. Accordingly, Directors and Executive 
Officers have separate compensation schemes according to the content and 
responsibilities of their duties.

(2)  Directors give advice to and supervise the Company’s management from an 

objective point of view, and therefore, the compensation scheme for Directors 
is the payment of fixed-amount compensation and the payment of a retire-
ment benefit upon resignation.

(3)  The compensation scheme for the Executive Officers focuses on incentives for 
the realization of management policies and the improvement of business per-
formance, and performance-based compensation will be paid in addition to 
the payment of fixed-amount compensation and a retirement benefit upon 
resignation. The basic policies of such performance-based compensation are 
as follows:
1)  Compensation for the improvement of business performance over the mid- 

to long-term, and that increases awareness regarding contributing to 
increased corporate value

2)  Compensation that is closely linked to the Company’s performance and 

highly transparent and objective

3)  Compensation focused on sharing profits with shareholders and increasing 

awareness of management that gives weight to shareholder benefits
(4)  In order to introduce an objective perspective from outside the Company and 
expert knowledge about the Directors’ and Executive Officers’ compensation 
scheme, the Company will hire an external remuneration consultant, and with 
the support of the consultant it will consider the compensation levels and 
compensation schemes by taking into account external data on the compen-
sation of major companies in Japan operating globally, domestic economic 
environment, industry trends, and the Company’s conditions, etc.

2.  Compensation Scheme for Directors and Executive Officers and 

Policies Regarding Decisions on Compensation, etc.

(1) Compensation scheme for Directors

1)  Directors will receive their compensation as a fixed amount, and the com-
pensation to be paid will be set at a level considered reasonable, while tak-
ing into account the contents of the Directors’ duties and the Company’s 
conditions, etc.

2)  Directors will receive the retirement benefit upon resignation, and the retire-
ment benefit to be paid will be set at a level decided on the basis of the 
monthly amount of compensation and the number of service years, etc.

Outside Directors  

Outside Directors
The Company has five Outside Directors, each of whom has no special interest 
with the Company. Although companies in which each of the Outside Directors 
holds office in or has been a director or officer of include those with trading rela-
tionships with the Company, no such relationships have an impact on the inde-
pendence of each relevant Outside Directors based on the scale or nature of such 
trading, and thus they possess no risk of giving rise to any conflict of interest with 
the general shareholders of the Company.
  Outside Directors are expected to supervise management from a high-level 
perspective based on their abundant experience. Those who are comprehensively 
judged to possess the character, acumen, and business and professional experi-
ence suited to fulfill that role, and who satisfy the requirements of independent 
executives specified by the Tokyo Stock Exchange and the requirements specified 

(2) Compensation scheme for Executive Officers

1)  Fixed-amount compensation will be set at a level considered reasonable 
taking into account the contents of the Executive Officers’ duties and the 
Company's conditions, etc.

2) Performance-based compensation will be as follows:

 ∙  The Mitsubishi Electric Group has been pursuing sustainable growth by 
maintaining Balanced Corporate Management based on three perspec-
tives: growth, profitability and efficiency, and soundness. In line with its 
efforts to further increase corporate value, the Group has set its growth 
targets for fiscal 2021 as consolidated net sales of ¥5.0 trillion or more, 
and an operating income ratio of 8% or more. The payment base amount 
for performance-based compensation will be determined based on the 
consolidated business performance (Net profit attributable to Mitsubishi 
Electric Corp.stockholders) while taking into account the Group’s manage-
ment policy and targets.

 ∙  The payment amount of each Executive Officer will be determined, within 
the range of ±20% of the payment base amount while taking into account 
the performance of the business to which the respective Executive Officer 
is assigned, etc.

 ∙  With the purposes of meshing the interests of shareholders with the 

Executive Officers and further raising management awareness that places 
importance on the interest of shareholders, and increasing the incentives 
for the improvement of business performance from the mid- and long-
term perspectives, 50% of performance-based compensation will be paid 
in the form of shares. The Company sets a rule that, for the compensation 
paid in the form of shares, the Company shares will be issued after a 
three-year waiting period. In addition,The shares are required to continue 
holding the shares until 1 year has passed from resignation.

3)  The amount of the retirement benefit will be decided on the basis of the 
monthly amount of compensation and the number of service years, etc.

(3) Decision-making process, etc.

Policies regarding decisions on compensation, etc. of Directors and Executive 
Officers and individual compensation details based on the policies will be 
made through resolutions by the Compensation Committee, which the majority 
of the members are Outside Directors. The details of activities of the 
Compensation Committee will be reported to the Board of Directors each time 
an activity is performed.

web

* For the amount of compensation given to Directors and Executive Officers, please refer to the 
Annual Security Report. 
https://www.MitsubishiElectric.com/en/investors/library/securities_report/

in Mitsubishi Electric’s Guidelines on the Independence of Outside Directors (see 
note at below) and thus possess no risk of giving rise to any conflict of interest 
with the general shareholders of the company, are selected as Outside Director 
candidates by the Nomination Committee.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

27

CSR at Mitsubishi Electric Group

Independency Guideline for Outside Directors

Mitsubishi Electric Corporation nominates persons with experience in company 
management in the business world, attorneys and academics, among other 
specialists, who are appropriate to oversee the Company’s business operations 
and not falling under any of the following cases, as candidates for Outside 
Directors. Each of the following 1), 2), 4) and 5) includes a case in any fiscal 
year during the past three fiscal years.
1.  Persons who serve as Executive Directors, Executive Officers, managers or 
other employees (hereinafter ”business executers”) at a company whose 
amount of transactions with the Company accounts for more than 2% of the 
consolidated sales of the Company or the counterparty

Company has borrowings that exceed 2% of the consolidated total assets

3.  Persons who are related parties of the Company’s independent auditor
4.  Persons who receive more than ¥10 million of compensation from the 

Company as specialists or consultants

5.  Persons who serve as Executive Officers (Directors, etc.) of an organization 
to which the Company offers contribution that exceeds ¥10 million and 2% 
of the total revenue of the organization

6.  Persons who are the Company’s major shareholders (holding more than 

10% of voting rights) or who serve as their business executers

7.  Persons who are related parties of a person or company that have material 

2.  Persons who serve as business executers at a company to which the 

conflict of interest with the Company

In addition, Outside Directors enhance the checking function of management by receiving reports about the activity status of internal auditors, the audit committee, 
accounting auditors, and divisions in charge of internal control via the Board of Directors, and providing valuable comments regarding Mitsubishi Electric’s management 
from an objective perspective. By doing this, they bring greater transparency to the management framework and strengthen the Board's function of supervising manage-
ment.

Outside Directors (as of June 26, 2020)

Title

Name

Positions Held

Reasons for Nomination

Outside
Director

Mitoji  
Yabunaka

Outside
Director

Hiroshi  
Obayashi

Outside
Director

Kazunori 
Watanabe

Outside
Director

Hiroko  
Koide

Outside
Director

Takashi  
Oyamada

Chairman of the Nomination 
Committee
Member of the Compensation 
Committee

Mr. Yabunaka's experience and insights as an expert in international affairs cultivated 
through the course of a career are highly beneficial to Mitsubishi Electric. Mitsubishi 
Electric thus expects him to bring an objective viewpoint to the overseeing of the 
Company's business operations.

Member of the Nomination 
Committee
Chairman of the Audit 
Committee

Mr. Obayashi's experience and insights cultivated through the course of a career as a 
lawyer (public prosecutor, attorney-at-law) are highly beneficial to Mitsubishi Electric. 
Mitsubishi Electric thus expects him to bring an objective viewpoint to the overseeing 
of the Company's business operations.

Member of the Audit 
Committee
Chairman of the Compensation 
Committee

Mr. Watanabe's experience and insights as a certified public accountant cultivated 
over the course of his career are highly beneficial to Mitsubishi Electric. Mitsubishi 
Electric thus expects him to bring an objective viewpoint to the overseeing of the 
Company's business operations.

Member of the Nomination 
Committee 
Member of the 
Compensation Committee

Member of the Nomination 
Committee 
Member of the Audit 
Committee

Ms. Koide's experience and insights as a business specialist cultivated over the course 
of her career in international corporate management are highly beneficial to Mitsubishi 
Electric. Mitsubishi Electric thus expects her to bring an objective viewpoint to the 
overseeing of the Company's business operations.

Mr.  Oyamada's  experience  and  insights  as  a  business  specialist  cultivated  over  the 
course of his career in bank management are highly beneficial to Mitsubishi Electric. 
Mitsubishi Electric thus expects him to bring an objective viewpoint to the oversight of 
the Company's business operations.

Mitsubishi Electric Corporation held seven Board of Directors meetings during fiscal 2020.
The status of attendance for Mr. Takashi Oyamada, Outside Director, is based on the number of the Board or Directors meetings held after he assumed office on June 27, 2019.

Board Attendance 
Rate (FY2020)

100% (7/7)

100% (7/7)

100% (7/7)

100% (7/7)

100% (5/5)

Status of Stocks Held  

Status of Stocks Held
1.  Criteria and Approach on Classification of Stocks for Investment

 With regard to the classification of stocks for investment held for pure invest-
ment purposes and stocks for investment held for purposes other than pure 
investment, the Company classifies stocks held solely for profit purposes from 
changes in the stock value or dividends on stock as pure investment. There 
are no stocks held solely for pure investment.

2.  Stocks for Investment Held for Purposes Other Than Pure Investment Purposes
 The Company holds stocks that are determined to be necessary for business 
operations, taking into consideration maintaining and strengthening relation-
ships with business partners. The Company comprehensively judges whether 
or not stocks held are significant, from the viewpoint of their profitability, busi-
ness feasibility, holding risks, and other aspects are verified and confirmed 
yearly in the Executive Officers’ meeting and in the Board of Directors’ meet-

ing. Furthermore, the Company performs verifications with regard to profitabili-
ty, as to whether the income gained from related businesses and total 
dividends received are reaching a level above the capital cost, with regard to 
business feasibility, whether there are not any significant changes in business 
relationships or amounts of transactions, etc., and with regard to holding risks, 
whether the corporate value of the investee has fallen or not. When stocks are 
thus judged to have a low holding significance, the Company considers the 
reduction thereof such as by selling them, taking into consideration the situa-
tion of the company concerned.

web

*For the Status of Stocks Held, please refer to the Annual Security Report.
https://www.MitsubishiElectric.com/en/investors/library/securities_report/

28 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
 
Compliance

Our Concept of Compliance
With the Mitsubishi Electric Group Corporate Ethics and 
Compliance Statement formulated in 2001 as our basic guideline 
for compliance, the Mitsubishi Electric Group recognizes the 
importance of ethics and absolute compliance with legal require-
ments as a fundamental precondition for the Group’s continued 
existence. Based on this awareness, we are attempting to perfect 
a compliance system which promotes compliance in the broadest 
sense, encompassing the perspective of corporate ethics, rather 
than merely focusing on following the letter of the law. At the 
same time, we are working to educate our employees in this area.

The Corporate Ethics and Compliance Statement

Compliance with  
the Law

Respect for  
Human Rights

We will conduct ourselves always in compliance with applicable laws and with a high degree of sensitivity 
to changes in social ethics or local practices. We will never establish a target, nor make a commitment, 
that can only be achieved with conduct that would violate applicable laws or business ethics or practices.

We will conduct ourselves always with a respect for human rights. We will not discriminate based on nation-
ality, race, religion, gender, disability, or any other reason prohibited by applicable laws nor will we violate 
international laws providing protection for individual and human rights or any treaties providing such protec-
tion to which the country where any of our companies is located is a party.

Contributing to  
Society

Concurrently with the pursuit of a reasonable profit, we will conduct ourselves always with an awareness of 
our corporate social responsibility in order to further the progress of society as a whole.

Collaboration and 
Harmonization with the 
Community

As a good corporate citizen and neighbor, we will support civic and charitable organizations and activities 
in the communities where we reside or work that in our view contribute to community development.

Consideration of 
Environmental Issues

As part of our goal to achieve a recycling-oriented society, we will pay attention to and respect the global 
environment in every aspect of our business.

Awareness of  
Personal Integrity

We will conduct ourselves with the highest integrity, making a proper distinction between public and pri-
vate matters, and we will use company resources—including money, time, and information—for legiti-
mate business purposes. We will use company computers and various networks and online services, 
including e-mail and Internet access, primarily for company business.

Mitsubishi Electric Group compliance promotion system

Affiliates in Japan

Mitsubishi Electric Corporation

Overseas affiliates

President

Executive
Officers' Meeting

Corporate
Compliance Committee

Legal and regulatory management divisions

Regional Chief
Compliance Officer

President

Group President

President

Group Compliance
General Manager

Group Vice President,
head of site

Group Compliance
General Manager
Conference

Corporate
Compliance
Officer

Regional
Compliance Managers
Conference

Head of
each division

Department
Senior Manager

Section Manager

Compliance
Manager

Compliance
Managers
Conference

Head of
each division

Compliance Leader

Compliance
Promotion
Committee

Corporate
Compliance
Officers
Conference

Corporate
Compliance
Officer

Compliance
Manager

Operation site

Business unit, branch office, manufacturing site, research center

Site-Specific Compliance
Promotion Committee

Compliance Information
Liaison Conference

Compliance
Promotion Committee

Compliance Information
Liaison Conference

Risk Management

Risk Management Framework
The Mitsubishi Electric Group maintains a multi-dimensional risk management system 
in which all executive officers participate.
  Under this system, executive officers are responsible for risk management in their 
assigned areas of operation. In addition, executive officers exchange information and 
participate in important management initiatives and decisions through regularly sched-
uled executive officers' meetings.

In the event an incident occurs that seriously calls into question the Group's social 

responsibility and is expected to have a profound impact on management, or in the 
case of such emergencies as large-scale disasters, accidents or pandemics, a compa-
ny-wide Emergency Response Center will be established to implement measures under 
the leadership of the president, to ensure prompt and proper initial response.

Risk Management Framework (Mitsubishi Electric Group)

Executive Board

Company-wide Emergency Response Office (emergency situations) 

Planning Committee
Business Council
Business Investment 
Review Committee

Risk Review Board

Joint Review Commission

Regional Corporate Offices
(overseas) 

Important matters

Risk cases

Quality / Environment

Disasters, etc.

Operations departments

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

29

 
CSR at Mitsubishi Electric Group

Our Approach to Information Security

Basic Policy
In January 2020, Mitsubishi Electric reported a data leak incident caused by 
unauthorized access to its system, which has resulted in inconvenience and con-
cern for customers and society. After also reflecting on guidance from the 
Personal Information Protection Commission received in December 2019 con-
cerning the handling of personal information obtained through recruitment activi-
ties, the Mitsubishi Electric Group will continue to strengthen its information 
security measures* to prevent such a situation from occurring again. We also will 
strengthen the measures considering the general trend toward teleworking and 
cloud-based business models.
  Mitsubishi Electric manages confidential corporate information relating to 
sales, engineering, intellectual property, and other areas, as well as information 
entrusted to the company by its customers and stakeholders. This is carried out 
based on the Declaration of Confidential Corporate Information Security 
Management established in February 2005. In light of events in fiscal 2019, we 
will once again work to increase awareness of this declaration within the 
Mitsubishi Electric Group and strive to protect and manage information even 
more carefully.

*  Information security measures: These include technical measures from the four perspectives of intrusion 
blocking, containment, leak prevention, and global response, as well as human resource measures such 
as enhancement of employee training, and organizational measures on operation quality improvement, 
including thorough document management and framework upgrading.

Framework and guidelines
In April 2020, a new “Corporate Information Security Division” was established 
under the direct control of the president, to oversee all the Group’s information 
security management. It has integrated three functions that were previously sep-
arate: management of confidential corporate information and personal data pro-
tection, information system security, and product security.
  The Executive Officer in charge of Information Security is responsible for the 
Group’s overall information security management. Under this officer’s direction, 
the Corporate Information Security Division is in charge of planning and imple-
menting the Group’s information security management structure and rules as well 
as activities to ensure the security of information systems. The Division is striving 
to ensure information security by working closely with each business group and 
site, which are the organizations that actually utilize and manage the data and 
systems. 

In the event an incident were to occur, reports and instructions would be given 
in keeping with this framework and appropriate responses would be taken to pre-
vent secondary damage.
  Business groups and offices (offices, branches, works [production plants]) 

Information Security System (Mitsubishi Electric Group)

30 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

issue instructions and guidance on information security to affiliates in and outside 
Japan. Paying special attention to the circumstances and special characteristics 
of overseas affiliates, the Corporate Information Security Division places overseas 
regional representative managers at sites in the Americas, Europe, China, and 
other Asian countries and coordinates with them to ensure information security.

Personal information protection
In efforts to protect personal information, Mitsubishi Electric first created com-
pany rules on personal information protection in October 2001, and since then it 
has required all employees and affiliated persons to obey those rules strictly. 
Mitsubishi Electric issued a personal information protection policy in 2004, 
complying with the requirements of JIS Q 15001:2006 Personal Information 
Protection Management Systems. In January 2008, we were granted the right 
to use the “PrivacyMark,” which certifies the establishment of management sys-
tems that ensure proper measures for personal information protection. We have 
maintained our “PrivacyMark” certification until the present.
  We have also conducted a review of our internal regulations to ensure a prop-
er response to Japan’s amended Act on the Protection of Personal Information, 
which went into force in May 2017.

Cyber-Attack Countermeasures
Cyber-attacks have become a major threat for businesses. As they are growing 
increasingly sophisticated and diverse year-by-year, it is becoming difficult to pre-
vent them. The Mitsubishi Electric Group deploys cyber-attack countermeasures 
through a multilayered defense consisting of a number of different defense mea-
sures stacked on top of each other. Furthermore, there are cyber-attacks that 
cannot be prevented entirely with a multilayered defense alone. Accordingly, we 
monitor cyber-attacks and have put in place a system to respond immediately 
should a case occur, in an effort to prevent or minimize damage.

Internet websites are constantly exposed to many external threats, and so we 
only launch websites that are approved by Mitsubishi Electric in order to maintain 
high security level.

Potential for leaks of personal data and confidential corporate 
information due to unauthorized system access

We sincerely apologize for any inconvenience and/or concern experienced 
by our customers and society as a result of the data leak incident caused 
by unauthorized system access, as reported in January 2020.
  On June 28, 2019, after detecting and investigating suspicious activity 
involving computer terminals at Mitsubishi Electric, it was determined that 
data had been taken through unauthorized system access by a third party. 
The investigation took some time because it was a sophisticated attack 
that bypassed monitoring and detection measures, and the logs that 
would have identified the affected files were deleted by the hacker on 
some terminals. The finding was that personal data and confidential cor-
porate information may have been leaked externally.
  The Mitsubishi Electric Group deeply regrets not being able to prevent 
such a situation, and reaffirms that cyber security is an important man-
agement issue as stated in the Cyber Security Management Guidelines of 
the Ministry of Economy, Trade and Industry. Going forward, we will deploy 
stronger and more nimble information security measures globally. The 
Group has established the Corporate Information Security Division, which 
is a unified organization under the direct control of the president, in order 
to continually ascertain and manage risks and prevention measures within 
the Group. We continue to work on information security measures to pre-
vent any such incident from reoccurring. The Group also shares its knowl-
edge to help society as a whole counter today’s increasingly sophisticated 
and diversified cyber-attacks.

 
 
E: Environment

Environmental Sustainability Vision 2050  

The Mitsubishi Electric Group adopted its Environmental Vision 2021, which aims to 
create a low-carbon, recycling-based society that functions in harmony with nature, in 
2007. The Group also has promoted its 9th Environmental Plan created from a medi-
um- and long-term perspective in light of the Paris Agreement since fiscal 2019. In 
this plan, future water shortage measures are considered as well. In June 2019, the 
Group announced its Environmental Sustainability Vision 2050 to show its new long-
term environmental management vision.
  Having developed its business through interaction with many stakeholders including 
customers, business partners and employees and being deeply rooted in society, the 
Mitsubishi Electric Group is expected to assume responsibility for contributing to the 
environment. With this recognition, the Environmental Sustainability Vision 2050 is 
intended to aim for the future together with stakeholders.

"Protect the air, land, and water with our hearts and technologies to sustain a better 
future for all" has been adopted as an environmental declaration in the Environmental 
Sustainability Vision 2050. The air, land, and water are vital for the survival of every 
creature on Earth. Bearing these three elements in mind, we will continue considering 
to which element we will contribute in what business area of the Mitsubishi Electric 
Group and put ideas into practice. In addition, we share our commitment to the 
environment and technologies not only with those who work for the Mitsubishi Electric 
Group but also with all other stakeholders and contribute to the realization of a  
sustainable future under three action guidelines shown in the Environmental 
Sustainability Vision 2050, while striving to further improve our technological prowess.

Environmental Sustainability Vision 2050

Environmental Declaration

Protect the air, land, and water with our hearts
and technologies to sustain a better future for all.

To solve various factors that lead to
environment issues, the Mitsubishi
Electric Group shall unite the
wishes of each and every person,
and strive to create new value for a
sustainable future.

Three Environmental Action Guidelines 

1
Apply diverse technologies in 
wide-ranging business areas
to solve environmental issues

2
Challenge to develop
business innovations for
future generations

3
Publicize and share new
values and lifestyles

Key Initiatives

- Climate Change Measures
- Resource Circulation
- Live in Harmony with Nature

- Long-term Activities
- Innovation
- Nurturing Human Resources 

- Understanding Needs
-  Co-create and Disseminate 

New Values

-  Live in Harmony with the 

Region

Environmental Initiatives and the SDGs  

Shaping the World of 2030

SDGs Closely Related to Mitsubishi 
Electric Group Environmental Activities

Example 1

Offering Technologies that Contribute
to the Conservation of the Aquatic Environment

Example 2

 Increasing Product Energy Efficiency

We have provided ozone generators, which 
use ozone instead of chlorine to purify water, 
for nearly 50 years. The ozone generators can 
be used at water purification and sewage 
treatment plants, pharmaceutical and chemi-
cal plants, and aquariums, contributing to the 
conservation of our aquatic environment.

Mitsubishi Electric Group products con-
sume electricity when used. As increased 
product energy efficiency results in less 
CO2 generated during use, our goal is to 
develop energy-efficient products.

Cultivating Innovation for the Future

Great expectations are being placed on corporate innovation to achieve the SDGs and Paris Agreement goals. Mitsubishi Electric set up the Center for Future Innovation in 
July 2015 to promote open innovation, with future-oriented research and development instead of focusing on prolonging the use of existing technologies. Accelerating the 
cultivation of innovation in this way, alongside making full use of the strengths of our products and services, will allow us to contribute to the environment across a wide 
range of fields.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

31

 
CSR at Mitsubishi Electric Group

Greenhouse Gas Reduction Targets Based on Scientific Grounds  

It is recognized that the Mitsubishi Electric Group’s greenhouse gas reduction targets for 2030 are based on scientific grounds to 
"Holding the increase in the global average temperature to well below 2°C above pre-industrial levels" as stipulated in the Paris 
Agreement. We have obtained certification from the SBT (Science Based Targets)*1 initiative.
  We will continue to promote the reduction of greenhouse gases through a variety of business areas in the Mitsubishi Electric Group.

*1  International initiative by the United Nations Global Compact (UNGC), the World Wildlife Fund (WWF), the Carbon Disclosure Project (CDP), and the World Resources Institute (WRI). The SBT initiative propels companies to 
set reduction targets that are consistent with insights of climate science with an aim to control the rise in the global average temperature due to climate change at most under 2˚C compared with the temperature before 
the Industrial Revolution.

Reduction Targets of the Mitsubishi Electric Group

Scope 1 and 2

Mitsubishi Electric commits to reduce 
total scope 1 and 2 GHG emissions by 18% by 2030, 
compared to the base year of 2016.

Scope 3

Mitsubishi Electric commits to reduce 
total scope 3 GHG emissions by 15% by 2030, 
compared to the base year of 2018.

Scope 1 Direct emissions resulting from fuel use within the company.
Scope 2 Indirect emissions associated with the use of externally purchased electricity and heat.
Scope 3 Indirect emissions from the entire value chain other than Scope 1 and 2 emissions. 
(Category 11 (use of sold products) applies to our target.)

Response to TCFD Recommendations  

The Mitsubishi Electric Group approved of the recommendations by the TCFD (Task Force on Climate-related Financial Disclosures)*1 in May 2019.
  The Mitsubishi Electric Group assesses climate-related risks and opportunities using climate change scenarios for further improvement and new efforts.
  The Mitsubishi Electric Group has placed contributing to saving the environment as an important issue for management and endeavors to create new value to solve 
diverse environmental problems including climate change.
  For more information, please refer to our environmental report*2.

*1  Private-sector-led task force that encourages investors to make appropriate investment decisions  

(evaluate company sustainability).

      The TCFD encourages companies to efficiently disclose climate-related financial information through  

recommendations.

*2 Scheduled for release in August 2020.

32 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

S: Social

Human rights management

Mitsubishi Electric Group Human Rights Policy
Protection of human rights and support for internationally agreed human rights 
are imperatives for the Mitsubishi Electric Group's business activities. 
Accordingly, as members of the Group, we recognize our duty to prevent any 
complicity with human rights violations. On that basis, the Mitsubishi Electric 
Group enacted its Corporate Ethics and Compliance Statement in 2001 and 
pledged that all executives and members of the Group "will conduct ourselves 
always with a respect for human rights, will not discriminate based on nationali-
ty, race, religion, gender, or any other reason".
  As the Mitsubishi Electric Group continues to expand its business globally, in 
accordance with the spirit of the Mitsubishi Electric Group's Corporate Mission 
and Seven Guiding Principles, it has established this Human Rights Policy and 
shall raise awareness of human rights among its members and make sure to 
properly deal with related incidents in order to ensure that its business activities 
do not have a negative impact on human rights.

Management system related to Respecting Human Rights
The Mitsubishi Electric Group established a Human Rights Policy in September 
2017 and has been undertaking human rights due diligence and other measures 
based on the United Nations Guiding Principles on Business and Human Rights, 

etc. In this initiative, we promote continuous improvement activities by imple-
menting the Plan-Do-Check-Action (PDCA) cycle, in which the Human Rights 
working group composed of the people in charge in divisions concerned 
(Corporate Human Resources Div., Corporate Legal Div., Corporate Purchasing 
Div., etc.) discuss policies and measures for dealing with human rights issues, 
and results of initiatives are confirmed and policies and plans are considered 
and approved in a meeting of the CSR Committee held every year.

Human Rights Impact Assessment
In fiscal 2019, we provided feedback of the results of assessing human rights 
impact to a total of 336 sites for which the assessment was conducted, includ-
ing Mitsubishi Electric, its offices, domestic affiliated companies and overseas 
affiliated companies, and requested them to promote improvement activities. 
We are promoting initiatives especially related to such issues as “preventing 
harassment,” “controlling long work hours,” and “giving consideration toward 
women and people with disabilities” by incorporating them into human rights 
education themes. Going forward, we will continue striving to understand human 
rights risks and implement mitigation measures by conducting human rights 
impact assessments on a regular basis.

Grievance Handling Mechanism
The Mitsubishi Electric Group has established multiple points of contact to respond to inquiries from various stakeholders, of which main points of contact are listed in 
the table below. We also receive consultation requests on human rights through them.
  For each whistleblowing case on human rights risk, the responsible division quickly confirm facts according to the content of consultation. If a violation of human 
rights, etc. in business activities of the Mitsubishi Electric Group is confirmed, we appropriately respond to the instance by dealing with the victim and considering the 
punishment of those who engaged in the case in question, etc. as well as promptly making a correction and improvement. However, please understand that the 
Mitsubishi Electric Group may not deal with an instance for which facts cannot be confirmed as a result of confirmation and investigation or with a case which is deter-
mined as difficult to investigate due to being groundless, slander, and so on.

Main report and inquiry channels of Mitsubishi Electric

Assumed users

Report and inquiry channel name

Accepted report and inquiry

Contact information

Diverse stakeholders
(including customers and local 
residents)

Official website of the Mitsubishi Electric Group
"Inquiries about CSR"
"Other inquiries"

-  Inquiries about the CSR of the 

Mitsubishi Electric Group

-  Various inquiries about other 

corporate activities of the Mitsubishi 
Electric Group

Official website of the Mitsubishi 
Electric Group
"Inquiries about CSR"
"Other inquiries"

Employees of Mitsubishi Electric or 
its affiliates*1 and business 
partners of Mitsubishi Electric*1

Ethics and Compliance Hotline

Reports and inquiries about 
organizational or individual fraud, 
breach of law, or unethical behavior

Internal or external inquiry channel 
(lawyer)*2,3

Employees of Mitsubishi Electric

Harassment Inquiry Center

Reports and inquiries about 
harassments in Mitsubishi Electric

Human resources department in 
each Mitsubishi Electric office

*1  Limited to reports related to Mitsubishi Electric in terms of people or business.
*2  Contact information is available on the Mitsubishi Electric intranet, internal posters, and the Mitsubishi Electric Group Code of Corporate Ethics and Compliance, for example.
*3  Each domestic and overseas affiliate of the Mitsubishi Electric Group has its own whistle-blower system.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

33

CSR at Mitsubishi Electric Group

Labor Practices

Maintaining a Favorable Working Environment

Japan’s working population is expected to dramatically decrease in conjunction with its aging and declining population, and there is apt to be a further increase in the num-

ber of employees, both men and women, who work while caring for children or elderly members of their family. In order for Mitsubishi Electric to survive through the tough 

international competition and realize sustainable growth under these circumstances, it will be essential to create a working environment where all employees can work to 

their full potential within their limited time.

Women’s Participation

To formulate and implement original measures that would help female employees 

and employees with children form a career while also enriching their personal 

lives, Mitsubishi Electric established the CP-Plan* Promotion Center within its 

Corporate Human Resources Division in April 2006, with a mandate to promote 

recruitment, training, assignment, and institutional initiatives from a diversified 

perspective.

*Career management & Personal life well-balanced Plan

Trend in the number of female employees (Mitsubishi Electric)

Number of female employees
Ratio of female employees

(NO.)
2,000
1,750
1,500
1,250
1,000
750
500
250

2007

2008

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

2019

2020

8.0%
7.0%
6.0%
5.0%
4.0%
3.0%
2.0%
1.0%
0.0%

2021
(FY)

Create a work environment where all the employees can work actively with a sense of security

Mitsubishi Electric will take the following measures under the Mitsubishi Electric Workplace Culture Innovation Program, aiming at creating a workplace where workers 

can openly communicate with one another, thorough appropriate care of employees with mental health issues, and other goals. We particularly focus on creating a work-

place with zero tolerance to power harassment.

  We will strongly promote this program as a project activity under the direct responsibility of the president.

  99% of Mitsubishi Electric employees, including those who work for affiliates in Japan, attended harassment seminars conducted in fiscal 2020 for all employees.

Mitsubishi Electric Workplace Culture Innovation Program

Action

1.  Enhance education on harassment 
such as power harassment, and 
strengthening evaluation when 
assigning leaders including managers

2.  Engage in quantitative workplace 
culture analysis through attitude 
surveys and ongoing improvement 
based on analysis results

3.  Enhance measures to identify and 
address the workload and mental 
condition of individuals at an early 
stage

4.  Engage in thorough and appropriate 

care of employees with mental health 
issues

Main measures

1)  Enhance education on harassment and make it obligatory for all employees to attend the seminar.
2)  Shed light on harassment when training managers and staff in charge of education when assigning new employees and thoroughly implement more 

appropriate development and guidance.

3)  Sufficiently evaluate candidates to see if they have basic idea of labor management (such as understanding which actions constitute harassment actions) 

before assigning a manager or leader.

4)  Remind all employees that perpetrators of power harassment will be subject to severe measures.

1)  Conduct attitude surveys on workplace culture targeting all employees and an organization diagnosis in light of the survey every year.
2)  Endeavor to solve the challenges recognized during the survey, taking opinions of outside experts into consideration, and continue to improve workplace 

culture through the PDCA cycle.

1)  Conduct a questionnaire survey to check the workload, workplace human relationships, stress status, and other problems of individuals every month to 

identify and address changes in feeling at an early stage. (This survey currently targets new employees but will target all employees in the future.)

2)  Increase periodic interviews with the human resources division after assigning new employees to the workplace.

Work-related issues tend to occur after an employee with mental health issues comes back to work. Therefore, we inspect the operation of the existing 
Mitsubishi Electric Return to Work Support Guidelines*1 and thoroughly re-implement the guidelines to especially focus on the care of those with mental 
health issues.
1)  During leaves of absence

The supervisor and the human resources division will carefully explain how the employee in question will be treated during a leave of absence to the 
relevant employee so that he or she can concentrate on the medical treatment.
For example, the supervisor and the human resources division periodically interview the relevant employee to track the situation to the extent that the 
treatment is not hindered.

2)  When the employee comes back to work after leave of absence

Follow considerations at return to work (such as limitations on work) based on the opinions of the company medical advisor.
For example, all workers across the workplace may also share how to accept the employee who comes back.

5.  Enhance consultation channels 

(establishment of multiple channels), 
etc.

1)  Start a new counseling service by an outside counselor in cases where an employee wants to consult an outside specialist face to face.
2)  Start a mentor system for troubled employees to consult someone at the workplace with whom they do not have a supervisor-subordinate relationship in 

order to create an environment where they can easily talk about their problems.

3)  Assign  multiple training supporters to receive consultations from new employees, so that each employee can select someone whom he or she is 

comfortable with consulting.

4)  Further enhance training courses that contribute to the improvement of employees’ stress management capabilities such as resilience education*2.

*1  Created referring to “Guidance for Supporting Workers Who Return to Work after Taking a Leave due to Mental Health Issues,” published by the Ministry of Health, Labour and Welfare
*2  Training program to enhance people’s capabilities to successfully address stress and adverse circumstances and recover

34 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Labor Practices

“Work Style Reforms”

early to enrich both their business and private lives with an ultimate goal of creat-

 Work Style Reform —To the Next Stage — 

ing a workplace where all the employees can work actively.

Since fiscal 2017, Mitsubishi Electric has driven work style reform as one of its 

  The activity policies under “Kaeru! MELCO” are to repeat a virtuous cycle of 

management policies. This reform aims to transform the corporate culture to 

enriching both business and private lives by deepening workplace communication 

more focus on results and efficiency and to reform the job attitude to stop prais-

and by streamlining business operations and enhanc-

ing excessively long working hours and create a work environment where every-

ing their quality.

one can work actively. In fiscal 2021, we will move to the next stage and deepen 

  The Mitsubishi Electric Group promotes creating a 

the initiatives, especially focusing on work style reform and work quality improve-

workplace with open communication where each 

ment, with the slogan, “Kaeru! MELCO (Kaeru is a Japanese word that, depending 

employee can vigorously work, maintaining mental and 

on how it is written, means both to make changes and to go home).”

physical health. The whole Group makes every effort 

  Our slogan from fiscal 2021, “Kaeru! MELCO” means that Mitsubishi Electric 

toward this goal.

will change (kaeru) the work style and the way of business operations to create 

new value and reduce working hours so that employees can go home (kaeru) 

Outcome of previous activities

We started the Work Style Reforms in fiscal 2017 and have promoted a variety of measures that contribute to reductions in working hours, proper working hours manage-

ment, and work quality improvement.

  As a result, we reduced monthly overtime hours per employee by 13% from fiscal 2017 and the percentage of employees who responded that they had a good work-

life balance increased by 10% according to the employee attitude survey in fiscal 2020.

Percentage of employees who 
responded that they had a good 
work-life balance 
(Employee Attitude Survey)

Changes in the number of employees 
who worked more than 80 hours of 
overtime a month 
(including managers)

Changes in monthly overtime hours 
per employee
 (including managers)

(%)

(Total of employees)

(Hours)

2017 2018 2019 2020

FY

2017 2018 2019

2020

FY

2017 2018 2019

2020

FY

Initiatives to Prevent Recurrence of Work-Related Issues

The Mitsubishi Electric Group has experienced work-related issues that affect-
ed employees’ lives or mental and physical health. Although the Group imple-
mented prevention measures on each occasion, another work-related issue 
occurred in fiscal 2020. We took this seriously, deeply regretted that our past 
initiatives had not been sufficient, and determined preventive measures includ-
ing new initiatives.
The Group considers the prevention of recurrence of work-related issues as its 
top management priority, and as a whole, makes every effort to create a work 
environment where all the employees can maintain mental and physical health 
and work actively with a sense of security. Specifically, the Group will work 
together to deploy a variety of measures to innovate the workplace culture, 
including measures to respond to power harassment and mental health issues, 
to prevent long working hours and to properly manage working hours.

Item

Initiatives

Workplace culture 
innovation
(measures to 
respond to power 
harassment)
(measures to 
respond to mental 
health issues)

Deployment of the Mitsubishi Electric Workplace Culture Innovation Program
•  Enhance anti-harassment education and strengthening of evaluation when 

assigning leaders, including managers

•  Quantitative  workplace  culture  analysis  through  attitude  survey  and 

continuous improvement based on analysis results

•  Enhance  measures  to  identify  and  address  the  workload  and  mental 

conditions of individuals at an early stage

•  Engage in thorough and appropriate care of employees with mental health 

issues

    (Inspect operations and thoroughly reimplement Mitsubishi Electric Return 

to Work Support Guidelines)

•  Enhance consultation channels (establishment of multiple channels), etc.

•  Reduce long working hours and continue proper tracking of working hours
•  Implement appropriate health measures such as consultation by company 

medical advisors

Measures against 
long 
working hours

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

35

CSR at Mitsubishi Electric Group

Supply Chain Management

Basic policy

The Mitsubishi Electric Group ensures fair and impartial selection and evaluation 

of business partners in Japan and overseas by providing an explanation of the 

Group’s Purchasing Policy and CSR Procurement Policy, and requesting business 

partners’ understanding of these policies. By ensuring proper evaluation of sup-

pliers based on selection and evaluation criteria established by the Group, risks 

are also mitigated along the supply chain.

  The Group's criteria for evaluating business partners include not only quality, 

cost, delivery schedules and services, but also initiatives in response to environ-

mental regulations and CSR initiatives. As a basic policy, the Group preferentially 

procures materials from suppliers who rank high in a comprehensive evaluation.

  Specific requirements for business partners are included in the Green 

Accreditation Guideline and CSR Procurement Guideline.

Framework for Promotion of Supply chain Management
Under globally sustainable procurement, target costing and cost co-creation by 
enhancement of partnership (G-STEP)* strategy toward strengthening the pur-
chasing structure, the Mitsubishi Electric Group aims to achieve the lowest cost 
ratio ever starting in fiscal 2021. In this effort, we will develop and promote the 
following measures toward improving profitability through operational and busi-
ness transformation as well as strengthening the corporate structure, the Group’s 
business goal, through sustainable and stable procurement. 

In cooperation with the Materials Planning Office in regional corporate offices 

in China, Asia, Europe and the Americas, we implement purchasing strategies 
through conferences of procurement officers and other such meetings to promote 

Local procurement rate in the major regions (Mitsubishi Electric Group)

optimal procurement activities suited to each region. 

In addition to this initiative, we will also promote activities to mitigate any per-

ceived risks regarding a range of issues related to labor practices and environ-
mental problems in the supply chain and thereby strengthen our business 
continuity plan (BCP).

*  We have promoted WΣ21II activities through March 2020. Starting in April 2020, we are fully rolling out 
the activities with emphasis on the following:

Priority activities
(1) Establishing a framework for strengthening stable procurement
(2) Further strengthening the cost planning activity
(3) Expanding centralized purchasing
(4) Strengthening procurement quality control
(5) Strengthening a procurement platform for supporting relevant activities and measures
(6) Strengthening global optimal procurement

Framework for promotion of supply chain management

Mitsubishi Electric 
Head Office Corporate 
Purchasing Division

Purchasing divisions of domestic 
manufacturing sites and research 
facilities

Cooperation

Purchasing divisions of overseas 
affiliated companies 
(China, Asia, Europe, US)

Overseas Materials 
Planning Office

Purchasing divisions of domestic 
affiliated companies

Other
32%

Local content ratio
68%

Other
26%

Local content ratio
74%

Other
34%

Local content ratio
66%

Other
53%

Local content ratio
47%

China
68%

Local
56%

Overseas
12%

Asia
74%

Local
47%

Overseas
27%

Local
32%

Europe
66%

Overseas
33%

U.S.
47%

Local
30%

Overseas
17% 

*1 Local procurement rate: Materials, parts, etc. (regardless of country of origin) that are procured by overseas production sites at their own discretion
*2 Local production ratio: Among all locally procured items, the procurement ratio of items produced in the country of the overseas site
*3 Foreign origin: Among all locally procured items, the procurement ratio of items produced in countries other than the country of the overseas site

Mitsubishi Electric Group Policies for Responsible Minerals Procurement
The Mitsubishi Electric Group aims for transparency in its supply chain to avoid 
any affiliation with armed groups that trade in conflict minerals*1 as their source 
of funding. We also recognize the possibilities of human rights violations occur-
ring in the severe labor conditions in cobalt mining sites as a major problem. The 
Group adheres to the OECD Due Diligence Guidance for Responsible Supply 

Chains of Minerals from Conflict-Affected and High-Risk Areas*2, and removes 
certain minerals from the supply chain in situations where their procurement 
encourages or contributes to serious human rights violations or environmental 
destruction.

*1  Conflict minerals refers to gold, tin, tantalum, tungsten, and other minerals that have been determined by the U.S. State Department to be a source of support for armed groups when mined in the countries referred to above.
*2 OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (PDF:1.6MB)

36 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

 
 
Quality Management

Basic policy
The Mitsubishi Electric Group is committed to improving its technologies and ser-
vices by applying creativity to all aspects of its business, to thereby enhance the 
quality of life in our society, as stated in our corporate mission. This commitment 
inherits the principles outlined in the Keys to Management (in Japanese, Keiei no 
Yotei) with regard to ”our contribution to social prosperity,” ”quality improvement,” 
and ”customer satisfaction,” and forms the basic spirit of our relationship with 
society and our customers.
  To give concrete shape to this basic spirit, the Seven Guiding Principles define 
our actions in response to society and customers. It teaches us to establish rela-
tionships based on trust, provide the best products and services with unsur-
passed quality, and respond to customer expectations through technology by 
promoting research and development and pioneering new markets.
  Under these principles, we constantly strive to increase customer satisfaction 
and contribute to social prosperity in all aspects of our business, from the pro-
duction of high-quality, easy-to-use products to our after-purchase support and 
response to major issues.

Management system
Based on the Four Basic Quality Assurance Principles, we have established a sys-
tem for quality assurance and improvement activities throughout the entire Group, 
including the appointment of a quality assurance promotion manager in all busi-
ness group headquarters. We have also formulated quality assurance guidelines 
to ensure compliance with quality assurance legislation and standards and fur-
ther develop quality improvement activities. At the level of management, we also 
regularly report on the status of quality at meetings of executive officers.
  Worldwide manufacturing bases take responsibility for the quality assurance of 
each product and are implementing concrete improvement initiatives in relation 
to quality assurance measures (quality management) for processes at each stage, 
from market surveys regarding Mitsubishi Electric products, through product 
planning, development and design, manufacturing, transportation, storage, instal-
lation, maintenance and servicing, and education, to the disposal of the product.
In addition, in operating our Quality Management System (QMS), we regularly 
check our PDCA cycle with reference to ISO and other international certification 
standards, seeking to realize ever higher quality by process improvement.

Promotion of Quality Assurance and Improvement Activities

President

Business Group

Business Group

General Manager of
Business Group

General Manager of
Business Group

Quality Assurance Manager

Quality Assurance Manager

Executive Officer in Charge of
Quality Assurance

Executive Officers’ Meeting

Head Office Liaison Committee

t
n
e
m

t
r
a
p
e
D
g
n
n
n
a
P

l

i

Corporate Quality
Assurance Managers’
Committee

Factory

Factory

Factory Manager

Factory Manager

Quality Assurance Manager

Quality Assurance Manager

Individual quality improvement projects and activities

e
c
n
a
r
u
s
s
A
y
t
i
l

a
u
Q
e
t
a
r
o
p
r
o
C

Product Safety-related Principles
Based on the Corporate Statement and the Seven Guiding Principles, the 
Mitsubishi Electric Group promotes initiatives to ensure product safety under the 
following principles:

Product Safety-related Principles

1.   We will not only comply with the laws related to product safety, but also 

work on offering safe and reliable products to our customers.

2.   We will prevent product-related accidents by indicating cautions and 

warnings to help customers use our products safely.

3.   We will work actively to collect information about product-related prob-
lems, disclose them appropriately to our customers, and report them 
quickly to the government and other bodies as required under the law.
4.   If any serious accidents occur resulting from product-related problems, 

we will take appropriate measures to avoid further damage.

5.   We will investigate the cause of product-related accidents and work to 

prevent any recurrence.

6.   We will make continuous efforts to improve our product safety promotion 

system.

Particularly in regard to consumer products, Mitsubishi Electric is committed to 
preventing serious hazards that could result in death, injury, fire, or other dam-
age, by subjecting all products to a quantitative risk assessment at the develop-
ment stage, while also designing and developing products in consideration of 
their end-of-life management (to ensure safety even at the stage where products 
are prone to break or be discarded). Especially in the case of home appliances, 
Mitsubishi Electric conducts risk assessment for 100% of the products subject to 
such assessments in pursuit of safety.
  At the same time, our Customer Service Center in Japan operates 24 hours a 
day, 365 days a year, to assist customers and gather their views about Mitsubishi 
Electric products. Furthermore, we disclose accident information, including infor-
mation on the status of ongoing investigations, on our Japanese official website.

The results of re-examination of the quality assurance system of 
Mitsubishi Electric and its subsidiaries

Mitsubishi Electric and its subsidiaries, etc. have been found to have com-
mitted misconduct with regard to quality control for certain products and 
have submitted inadequate applications to the relevant authority regarding 
product certification. In addition to thoroughly reviewing and reinforcing the 
creation of a quality climate in the organization and strengthening the quality 
control system, we will strive to ensure compliance once again and strength-
en internal control.

About the failure in shipping inspection for certain power semi-
conductor products of Mitsubishi Electric

During November 2014 to June 2019, Mitsubishi Electric’s Power Device Works 
shipped certain power semiconductor* products it manufactured without carry-
ing out shipping inspections in accordance with the specification agreed with 
the customer. This incident was found in the course of the ongoing strengthen-
ing of quality control following the efforts described in 1 above made across the 
entire Group. In addition to thoroughly reviewing and reinforcing the creation of 
a quality climate in the organization and further strengthening the quality control 
system, we will strive for quick information sharing.

* A semiconductor device that efficiently controls power by converting electricity from AC to DC or 
raising or lowering the voltage.

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

37

 
 
 
 
CSR at Mitsubishi Electric Group

Philanthropic Activities

Philosophy and Policies

ronment in the vicinity of operational sites with the help of employee volunteers. 

The Mitsubishi Electric Group shares a common Philosophy and Policies based 

The Mitsubishi Electric Science Workshop invites children to experience the fun of 

on its Corporate Mission and Seven Guiding Principles, and carries out a variety 

science with the aim of nurturing future engineers. In addition to these key activi-

of activities accordingly.

Philosophy

ties undertaken by Mitsubishi Electric, employees at Group affiliates in Japan and 

overseas are strongly committed to philanthropic activities, participating in 

As a corporate citizen committed to meeting societal needs and expectations, the 

various volunteer activities and supporting local social welfare organizations and 

Mitsubishi Electric Group will make full use of the resources it has at hand to 

sports teams.

contribute to creating an affluent society in partnership with its employees.

Policies

Foundations

•  We shall carry out community-based activities in response to societal needs in 

The Mitsubishi Electric America Foundation and Mitsubishi Electric Thai 

the fields of social welfare and global environmental conservation.

Foundation, both founded in 1991, also carry out various activities in the spirit of 

•   We shall contribute to developing the next generation through activities that 

the Mitsubishi Electric Group’s Philosophy and Policies. The Mitsubishi Electric 

support the promotion of science and technology, culture and arts, and sports.

America Foundation, with the cooperation of its branches in the United States, 

helps young people with disabilities to become employed and participate more 

Community Contributions and Human Resource Development Activities

fully in society. The Mitsubishi Electric Thai Foundation, in addition to providing 

The Mitsubishi Electric SOCIO-ROOTS Fund matching-gift program supports such 

scholarships to university students and supporting a school lunch program for 

beneficiaries as social welfare facilities through donations, with the Company 

grade school students, has been promoting employee-involved volunteer activities 

making contributions equivalent in value to the donations of employees. The 

that support education and environmental protection.

“Satoyama” Woodland Preservation Project focuses on restoring the natural envi-

“Satoyama” Woodland Preservation Project

Job Assistance for People with Disabilities (the United States)

The Mitsubishi Electric Science Workshop

Local Group companies engaging in joint planting activities (Thailand)

“Mouth and Foot Painting Artists of the World Exhibition”
(Mitsubishi Electric Building Techno-Service Co., Ltd.)

Supporting the Special Olympics  
(Mitsubishi Electric Europe B.V. Italian Branch)

38 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Initiatives to Create Value

Initiatives Related to the Value Chain

Management

CSR Materiality and SDGs Management

Initiatives/External Evaluation

Process of Identification and Review of CSR Materiality

Management of CSR Materiality

Status of Communication

Results of Reader Surveys

Dialogues with Experts

Measures for Internal Dissemination

ESG Information Disclosure List (CSR website)

President’s Message
CSR at Mitsubishi Electric

Corporate Strategy

Mitsubishi Electric’s Business Segments

Initiatives that Contribute to Addressing Social Issuse

CSR Management

CSR Materiality

Initiatives to Address  the SDGs

Communication with Stakeholders

Corporate Governance

Compliance

Tax Policy

Risk Management

Our Approach to Information Security

Research and Development

Intellectual Property

Communication with Shareholders and Investors

Responsibility to Customers

Human Rights

Labor Practices

Supply Chain Management

Philanthropic Activities

ISO26000

GRI Standards

Japan MOE Guideline Comparison Table

Governance

Environment

Social

About the Report

Guideline Comparison Table

ESG Survey Index

More information related to CSR at the Mitsubishi Electric Group, is published on our website

web

CSR

https://www.MitsubishiElectric.com/en/sustainability/csr/index.html

Environment

https://www.MitsubishiElectric.com/en/sustainability/environment/index.html

About

https://www.MitsubishiElectric.com/en/about/index.html

Overview of CSR-related information disclosure

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

39

Directors and Executive Officers

Directors (As of June 26, 2020)

Executive Officers (As of April 1, 2020)

Masaki Sakuyama ............................Chairman

Takeshi Sugiyama
Masahiko Sagawa ............................Member of the Audit Committee
Shinji Harada .................................... Member of the Nomination Committee,  
Member of the Compensation Committee
Tadashi Kawagoishi ..........................Member of the Compensation Committee
Takashi Sakamoto ............................Member of the Audit Committee

Kei Uruma
Mitoji Yabunaka ................................ Chairman of the Nomination Committee,  
Member of the Compensation Committee
Hiroshi Obayashi .............................. Member of the Nomination Committee,  

Chairman of the Audit Committee,  
Attorney-at-Law

Kazunori Watanabe .......................... Member of the Audit Committee,  

Chairman of the Compensation Committee,  
Certified Public Accountant,  
Registered Tax Accountant

Hiroko Koide ..................................... Member of the Nomination Committee, 
Member of the Compensation Committee
Takashi Oyamada ............................. Member of the Nomination Committee, 

Member of the Audit Committee, 
Senior Advisor, MUFG Bank, Ltd. 

Representative Executive Officers (As of April 1, 2020)

Takeshi Sugiyama

Yasuyuki Ito

Kei Uruma

President & CEO:

Takeshi Sugiyama

Senior Vice Presidents:
Yasuyuki Ito .......................................In charge of Export Control and Building Systems

Kei Uruma ......................................... In charge of Corporate Strategic Planning and 

Operations of Associated Companies

Satoshi Matsushita ...........................In charge of Business Innovation

Hiroshi Onishi ...................................In charge of Automotive Equipment

Yoshikazu Miyata ..............................In charge of Factory Automation Systems

Tadashi Matsumoto .......................... In charge of Living Environment & Digital Media 

Equipment

Executive Officers:

Masahiro Fujita .................................In charge of IT and Research & Development
Jun Nagasawa ..................................In charge of Advertising and Domestic Marketing
Shinji Harada .................................... In charge of General Affairs, Human Resources and 

Public Relations

Tadashi Kawagoishi ..........................In charge of Accounting and Finance
Takakazu Murozono .........................In charge of Auditing and Legal Affairs & Compliance
Koichi Orito .......................................In charge of Information Systems & Network Service
Juichi Shikata ...................................In charge of Purchasing
Yoshihisa Hara ..................................In charge of Electronic Systems
Atsuhiro Yabu .................................... In charge of Information Security and Total Productivity 

Management & Environmental Programs

Satoshi Kusakabe ............................. In charge of Government & External Relations, Export 

Control and Intellectual Property

Yoji Saito ...........................................In charge of Global Strategic Planning & Marketing
Hideki Fukushima .............................In charge of Public Utility Systems
Noriyuki Takazawa ............................In charge of Energy & Industrial Systems
Yuzuru Saito ......................................In charge of Semiconductor & Device

40 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Organization (As of June 26, 2020)

  Corporate Auditing Div.

  Corporate Marketing Group

Board of Directors
Chairman

Nomination
Committee

Audit
Committee

Compensation
Committee

  Corporate Strategic 
  Planning Div.

  Corporate Information
  Security Div.

  Corporate IT Strategy Div.

  Associated 
  Companies Div.

Audit Committee Office

  Government & 
  External Relations Div.

Executive Officers’
Meeting

  Corporate 
  Administration Div.

  Corporate Human 
  Resources Div.

  Corporate 
  Accounting Div.

  Corporate Finance Div.

  Corporate 
  Purchasing Div.

  Public Relations Div.

  Corporate 
  Advertising Div.

  Corporate Legal & 
  Compliance Div.

  Corporate Export 
  Control Div.

  Global Strategic Planning &
  Marketing Group

  Corporate Total Productivity 
  Management & Environmental 
  Programs Group

  Corporate Research and 
  Development Group

  Business Innovation Group

Information Systems & 
  Network Service Group

  Public Utility Systems Group

  Energy & Industrial 
  Systems Group

  Building Systems Group

  Corporate Licensing Div.

  Electronic Systems Group

  Corporate Intellectual 
  Property Div.

  Living Environment & Digital 
  Media Equipment Group

  Factory Automation 
  Systems Group

  Automotive Equipment Group

  Semiconductor & Device Group

Market Planning & Administration Dept.
Compliance Dept.
Marketing Research & Business Development Dept.
Olympic and Paralympic Promotion Dept.
Branch Offices (Hokkaido, Tohoku, Kanetsu, Kanagawa,
   Hokuriku, Chubu, Kansai, Chugoku, Shikoku, Kyushu)

Global Planning & Administration Div.
Compliance Dept.
Regional Marketing Div.
Regional Strategic Development Div.
Regional Corporate Offices

Americas (U.S.A.)
Europe (U.K.)
Asia (Singapore)
China
Taiwan

Planning & Administration Dept.
Compliance Dept.
Corporate Productivity Engineering & Logistics Dept.
Corporate Quality Assurance Planning Dept.
Corporate Environmental Sustainability Group
Design Systems Engineering Center
Manufacturing Engineering Center
Component Production Engineering Center

Planning & Administration Dept.
Compliance Dept.
Advanced Technology R&D Center
Information Technology R&D Center
Industrial Design Center
Communication Systems Engineering Center

Business Innovation Strategy Div.
Business Innovation Projects Div.

Planning & Administration Dept.
Compliance Dept.
IT Solution Business Development. Dept
Information Systems & Network Service Div.

Smart Public Utility System Business Development Dept.
Planning & Administration Dept.
Compliance Dept.
Engineering Planning Dept.
Public-Use Systems Marketing Div.
Transportation Systems Div.
Overseas Marketing Div.
Telecommunication Systems Sales & Marketing Div.
Plant Engineering & Construction Div.
Branch Offices
Kobe Works, Itami Works, Nagasaki Works, Communication Networks Center

Planning & Administration Dept.
Compliance Dept.
Engineering Planning Dept.
Business Development & Strategic Planning Div.
Transmission & Distribution Systems Marketing Div.
Power & Energy Systems Marketing Div.
Nuclear Energy, Advanced Magnetic & Medical Systems Marketing Div.
Power Plant Engineering & Construction Center
Branch Offices
Energy Systems Center, Transmission & Distribution Systems Center,
   Power Distribution Systems Center

Planning & Administration Dept.
Compliance Dept.
Engineering Planning Dept. 
Advanced Technology Development Center
Domestic Marketing Div.
Overseas Marketing Div.
Building Systems Field Operation Div.
Branch Offices
Inazawa Works

Electronic Systems Compliance Dept.
Planning & Administration Dept.
Defense Systems Div.
Space Systems Div.
Integrated Sensing System Div.
Branch Offices
Communication Systems Center, Kamakura Works

Planning & Administration Dept.
Compliance Dept.
Engineering Dept.
Branding Strategy Dept.
External Relations Dept.
Customer Satisfaction Promotion Dept.
Marketing & Operations Strategic Planning Dept.
Eco-Facility Systems Marketing Dept.
Air-Conditioning & Refrigeration Systems Div.
Overseas Air-Conditioning & Refrigeration Systems Div.
Lighting, Ventilation, Home Equipment Div.
Home Appliances & Digital Media Equipment Div.
IoT Life Solution Business Strategy Center
Living Environment Systems Laboratory
Branch Offices
Nakatsugawa Works, Air-Conditioning & Refrigeration Systems Works,
   Shizuoka Works, Kyoto Works, Gunma Works

Planning & Administration Dept.
Compliance Dept.
Industrial Products Marketing Div.
Industrial Automation Marketing Div.
Overseas Marketing Div.
Customer Technical Services Div.
Branch Offices
Nagoya Works, Fukuyama Works

Planning & Administration Dept.
Automotive Equipment Compliance Dept.
Automotive Equipment Marketing Div.
Automotive Electronics Development Center
Branch Offices
Himeji Works, Sanda Works

Planning & Administration Dept.
Compliance Dept.
Semiconductor & Device Marketing Div. A
Semiconductor & Device Marketing Div. B
LCD Div.
Branch Offices
Power Device Works, High Frequency & Optical Device Works

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

41

 
Major Subsidiaries and Affiliates (As of March 31, 2020)

Manufacturing

Sales/Installation/Services

Comprehensive Sales Companies

Energy and 
Electric Systems

Toyo Electric Corporation

Mitsubishi Electric Building Techno-Service Co., Ltd.

Mitsubishi Electric Control Panel Corporation

Mitsubishi Electric Plant Engineering Corporation

Tada Electric Co., Ltd.

Mitsubishi Electric Control Software Corporation

Industrial 
Automation 
Systems

Mitsubishi Electric Power Products, Inc.

Ryoden Elevator Construction, Ltd.

Mitsubishi Electric Shanghai Electric Elevator Co., Ltd.

Ryoko Co., Ltd.

Mitsubishi Elevator Asia Co., Ltd.

Mitsubishi Elevator Korea Co., Ltd.

Taiwan Mitsubishi Elevator Co., Ltd.

RYO-SA BUILWARE Co., Ltd.

Mitsubishi Elevator Hong Kong Co., Ltd.

Mitsubishi Elevator (Thailand) Co., Ltd.

Toshiba Mitsubishi-Electric Industrial Systems Corporation

Hitachi Mitsubishi Hydro Corporation

Shanghai Mitsubishi Elevator Co., Ltd.

AG MELCO Elevator Co. L.L.C.

DB Seiko Co., Ltd.

Mitsubishi Electric Automotive America, Inc.

Mitsubishi Electric Thai Auto-Parts Co., Ltd.

Mitsubishi Electric Automotive (China) Co., Ltd.

Mitsubishi Electric Automotive de Mexico, S.A. de C.V.

Mitsubishi Electric Automotive Czech s.r.o.

Mitsubishi Electric Automation Manufacturing 
  (Changshu) Co., Ltd.

Setsuyo Astec Corporation

Ryowa Corporation

Mitsubishi Electric Mechatronics 
  Engineering Corporation

Meldas System Engineering Corporation

Mitsubishi Electric Mechatronics Software Corporation

Mitsubishi Electric Automation (Hong Kong) Ltd.

Mitsubishi Electric Automation Korea Co., Ltd.

Mitsubishi Electric Dalian Industrial Products Co., Ltd.

SETSUYO ENTERPRISE CO., LTD.

Shizuki Electric Co., Inc.

Shihlin Electric & Engineering Corporation

Information and 
Communication 
Systems

Mitsubishi Electric TOKKI Systems Corporation

Mitsubishi Electric Information Network Corporation

Mitsubishi Precision Co., Ltd.

SPC Electronics Corporation

Seiryo Electric Co., Ltd.

Miyoshi Electronics Corporation

Mitsubishi Electric Information Systems Corporation

Mitsubishi Space Software Co., Ltd.

Mitsubishi Electric Business Systems Co., Ltd.

Mitsubishi Electric Micro-Computer Application 
  Software Co., Ltd.

Electronic 
Devices

Melco Display Technology Inc.

Melco Power Device Corporation

Vincotech Holdings S.à r.l.

Home Appliances

Others

Mitsubishi Electric Lighting Corporation

Mitsubishi Electric Home Appliance Co., Ltd.

Mitsubishi Electric Consumer Products (Thailand) Co., Ltd.

Shanghai Mitsubishi Electric & Shangling 
  Air-Conditioner and Electric Appliance Co., Ltd.

Mitsubishi Electric (Guangzhou) Compressor Co., Ltd.

Mitsubishi Electric Hydronics & IT Cooling Systems S.p.A.

Siam Compressor Industry Co., Ltd.

Mitsubishi Electric Air Conditioning Systems Europe Ltd.

Kang Yong Electric Public Co., Ltd.

Itec Hankyu Hanshin Co., Ltd.

Melco Semiconductor Engineering Corporation

Mitsubishi Electric Living Environment 
  Systems Corporation

Mitsubishi Electric Life Network Co., Ltd.

Mitsubishi Electric Air Conditioning & 
  Refrigeration Equipment Sales Co., Ltd.

Mitsubishi Electric Air Conditioning & 
  Refrigeration Systems Co., Ltd.

Melco Facilities Corporation

Mitsubishi Electric Kang Yong Watana Co., Ltd.

Mitsubishi Electric Air-Conditioning & 
  Visual Information Systems (Shanghai) Ltd. 

Mitsubishi Electric Trading Corporation

Mitsubishi Electric Engineering Co., Ltd.

Mitsubishi Electric Logistics Corporation

Mitsubishi Electric System & Service Co., Ltd.

Mitsubishi Electric Life Service Corporation

The Kodensha Co., Ltd.

iPLANET Inc.

Melco Trading (Thailand) Co.,Ltd.

Mitsubishi Electric Credit Corporation

KITA KOUDENSHA Corporation

Chiyoda Mitsubishi Electric Co., Ltd. and 
  other regional comprehensive sales 
  companies (9 companies)

Mitsubishi Electric Europe B.V.

Mitsubishi Electric US, Inc.

Mitsubishi Electric & Electronics 
  (Shanghai) Co., Ltd.

Mitsubishi Electric (H.K.) Ltd.

Mitsubishi Electric Taiwan Co., Ltd.

Mitsubishi Electric Asia Pte. Ltd.

Mitsubishi Electric Australia Pty. Ltd.

Ryoden Corporation

Kanaden Corporation

Mansei Corporation

Notes: 
1.  Comprehensive sales companies include several companies that are responsible for selling products from a number of businesses, and therefore these are placed into their own separate category rather than grouped by 

business segment.

2. Consolidated subsidiaries are shaded in              , while equity method companies are shaded in              .
3. Toyo Electric Corporation changed its corporate name to Mitsubishi Electric Public Utility Equipment Corporation on April 1, 2020.
4. Mitsubishi Electric Business Systems Co., Ltd. changed its corporate name to Mitsubishi Electric IT Solutions Corporation on April 1, 2020.
5. As of the end of March 2020, the numbers of consolidated subsidiaries and equity method companies are 203 and 39, respectively.

42 MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

Financial Section

Contents

44 Five-Year Summary

45 Analysis of Financial Position, Operating Results and 

Cash Flows

52 Research and Development Expenditures / Capital 

Expenditures

53 Consolidated Statement of Financial Position

55 Consolidated Statement of Profit or Loss

56 Consolidated Statement of Comprehensive Income

57 Consolidated Statement of Changes in Equity

58 Consolidated Statement of Cash Flows

43

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

Years ended March 31

U.S. GAAP

2016

2017

2018

2018

IFRS

2019

Yen (millions)

2020

Revenue

Operating profit

¥

4,394,353

¥

4,238,666

¥

4,431,198

¥

4,444,424

¥

4,519,921

¥

4,462,509

301,172

270,104

318,637

327,444

290,477

Profit before income taxes

318,476

296,249

364,578

353,206

315,958

228,494

210,493

271,880

255,755

226,648

259,661

281,986

221,834

Net profit attributable to Mitsubishi Electric Corp. 

stockholders

Total assets

4,059,941

4,172,270

4,264,559

4,305,580

4,356,211

4,409,771

Cash and cash equivalents

574,170

662,469

599,199

599,199

514,224

Bonds and borrowings

404,039

352,124

311,485

311,950

298,438

Mitsubishi Electric Corp. stockholders' equity

1,838,773

2,039,627

2,259,355

2,294,174

2,399,946

Cash flows from operating activities

366,677

365,950

240,450

265,768

239,817

Cash flows from investing activities

(255,443)

(148,632)

(178,219)

(182,015)

(210,668)

Free cash flows

111,234

217,318

62,231

83,753

29,149

Cash flows from financing activities

(82,144)

(123,495)

(128,291)

(149,813)

(112,067)

Dividends paid

R&D expenditures

Capital expenditures (Based on the recognized 

value of property, plant and equipment)

57,963

57,963

68,696

68,696

85,871

202,922

201,330

210,308

210,308

212,794

177,801

175,542

181,513

181,513

198,442

537,559

267,008

2,429,743

395,834

(203,997)

191,837

(156,454)

85,871

206,846

227,450

Depreciation

¥

145,249

¥

141,584

¥

154,559

¥

153,161

¥

152,315

¥

184,842

Per Share Amounts:

Earnings per share attributable to Mitsubishi 

Electric Corp. stockholders (Yen)

Basic

Diluted

Cash dividends declared (Yen)

¥

106.43

¥

98.07

¥

126.70

¥

119.19

¥

105.65

¥

103.41

―

27

―

27

―

40

119.19

105.65

40

40

103.41

40

Mitsubishi Electric Corp. stockholders' equity (Yen)

¥

856.52

¥

950.37

¥

1,052.96

¥

1,069.19

¥

1,118.83

¥

1,132.69

Financial Ratios:

Operating profit ratio (%)

Return on revenue (%)

Return on equity (ROE) (%)

Return on assets (ROA) (%)

Mitsubishi Electric Corp. stockholders' 

equity ratio (%)

Bonds and borrowings to total assets (%)

6.9

5.2

12.4

5.6

45.3

10.0

6.4

5.0

10.9

5.1

48.9

8.4

7.2

6.1

12.6

6.4

53.0

7.3

7.4

5.8

11.7

6.0

53.3

7.2

6.4

5.0

9.7

5.2

55.1

6.9

Employees (persons)

135,160

138,700

142,340

142,340

145,817

Total Shareholder Return (%)

   (Comparison Index:
       Nikkei stock average) (%)

84.5

87.3

115.6

98.4

125.7

111.7

125.7

111.7

109.0

110.4

5.8

5.0

9.2

5.1

55.1

6.1

146,518

105.6

98.5

1. The consolidated financial statements of the Group are prepared in accordance with International Financial Reporting Standards (IFRS) from the year 

ended March 31, 2019 and also for the fiscal year ended March 31, 2018 as comparative information.

2. The balance of bonds and borrowings and the ratio of bonds and borrowings to total assets include lease liabilities until the fiscal year ended March 31, 

2019.

3. R&D expenditures include elements spent on quality improvements which constitute manufacturing costs.

4. Diluted earnings per share attributable to Mitsubishi Electric Corp. stockholders is equal to Basic earnings per share attributable to Mitsubishi Electric 

Corp. stockholders under IFRS, as no dilutive securities existed.

5. Total shareholder return is calculated based on the stock price as of March 31, 2015.

44

Five-Year SummaryMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Overview

The economy in the fiscal year ended March 31, 2020 generally saw a gradual and slow recovery in Japan, the U.S. and 

Europe until the end of 2019 but the corporate sector slowed down. The growth of China also slowed down with the 

corporate sector experiencing a slowdown in exports and capital expenditures for fixed assets. The expansion of the novel 

coronavirus diseases (COVID-19) and its impact put great downward pressure on the global economy from the beginning of 

2020.
 Under these circumstances, the Mitsubishi Electric Group has been working even harder than before to promote growth 

strategies rooted in its advantages, while continuously implementing initiatives to strengthen its competitiveness and 

business structure.
 As a result, the business performance for the fiscal year ended March 31, 2020 is as follows.

                                                                              Yen(billions)

Revenue

Operating profit

Profit before income taxes

Net profit attributable to Mitsubishi 

Electric Corp. stockholders

2019

2020

year on year

4519.9

4462.5

down 57.4

290.4

315.9

226.6

259.6

281.9

down 30.8

down 33.9

221.8

down 4.8

Revenue

Revenue for the fiscal year ended March 31, 2020 decreased by 57.4 billion yen from the previous fiscal year to 4,462.5 

billion yen due primarily to a decrease in revenue of Industrial Automation Systems segment, despite that revenue 

increased in Information and Communication Systems, Home Appliances, Energy and Electric Systems, and Electronic 

Devices segments. In Industrial Automation Systems segment, revenue for the factory automation system business 

decreased due mainly to stagnant demand for capital expenditures worldwide and revenue for the automotive equipment 

business decreased due to a slowdown in demand for new cars worldwide.
 Other factors that caused the decrease in revenue include the yen appreciating against foreign currencies and the impact 

of COVID-19 in the fourth quarter.



2019
Average exchange 
rate

Consolidated total

-

 US$

 EURO

 CNY

¥111

¥128

¥16.5

2020

Average exchange 

rate

-

¥109

¥121

Impact of exchange rate 
fluctuations on revenue

About ¥62.0 billion decrease

About ¥9.0 billion decrease

About ¥20.0 billion decrease

¥15.6

About ¥17.0 billion decrease

45

Analysis of Financial Position, Operating Results and Cash FlowsMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Operating Profit

Operating profit decreased by 30.8 billion yen from the previous fiscal year to 259.6 billion yen due primarily to a decrease 

in operating profit of Industrial Automation System segment, despite that operating profit increased in Home Appliances, 

Information and Communication Systems, and Electronic Devices segments. Operating profit ratio decreased by 0.6% from 

the previous fiscal year to 5.8% due mainly to increased cost ratio.
 The cost ratio increased by 1.2% due primarily to lowered operation, a shift in product mix and upfront investment for 

growth drivers of Industrial Automation Systems segment in addition to the yen appreciating against other currencies.
 Selling, general and administrative expenses decreased by 26.2 billion yen from the previous fiscal year and selling, 

general and administrative expenses to revenue ratio improved by 0.3%.
 Other profit (loss) increased by 13.6 billion yen from the previous fiscal year due mainly to sale of land and other profit 
(loss) to revenue ratio improved by 0.3%.

Profit Before Income Taxes

Profit before income taxes decreased by 33.9 billion yen from the previous year to 281.9 billion yen due primarily to a 

decrease in operating profit, an increase in financial expenses caused by loss on foreign exchange, and a decrease in 

share of profit of investments accounted for using the equity method. Profit before income taxes to revenue ratio was 6.3%.

Net Profit Attributable to Mitsubishi Electric Corp. Stockholders

Net profit attributable to Mitsubishi Electric Corporation stockholders decreased by 4.8 billion yen from the previous year to 

221.8 billion yen due primarily to decreased profit before income taxes despite reduced income taxes as a result of the 

reorganization of its affiliated company outside Japan. Net profit attributable to Mitsubishi Electric Corporation stockholders 

to revenue ratio was 5.0%.
 ROE decreased by 0.5% from the previous fiscal year to 9.2%.

46

Analysis of Financial Position, Operating Results and Cash FlowsMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Results by Business Segment

Revenue by Business Segment

Years ended March 31
Energy and Electric 
Systems
Industrial Automation 
Systems
Information and 
Communication Systems
Electronic Devices
Home Appliances
Others
Subtotal
Eliminations
Consolidated total

2016

U.S. GAAP
2017

2018

2018

IFRS
2019

Yen (millions)

2020

¥

1,264,604 ¥

1,227,906 ¥

1,241,952

¥

1,253,062 ¥

1,296,745 ¥

1,307,389

1,321,937

1,310,136

1,444,928

1,444,928

1,467,633

561,119

447,754

436,068

438,184

426,269

211,580
982,064
707,746
5,049,050
(654,697)
4,394,353 ¥

186,554
1,004,415
713,603
4,890,368
(651,702)
4,238,666 ¥

202,294
1,049,369
764,346
5,138,957
(707,759)
4,431,198

¥

202,294
1,049,369
659,059
5,046,896
(602,472)
4,444,424 ¥

199,908
1,074,044
676,736
5,141,335
(621,414)
4,519,921 ¥

¥

1,349,429

455,596

208,750
1,090,248
659,636
5,071,048
(608,539)
4,462,509

Operating Profit by Business Segment

Years ended March 31
Energy and Electric 
Systems
Industrial Automation 
Systems
Information and 
Communication Systems
Electronic Devices
Home Appliances
Others
Subtotal
Eliminations and 
Corporate
Consolidated total

2016

U.S. GAAP
2017

2018

2018

IFRS
2019

Yen (millions)

2020

¥

50,342 ¥

44,319 ¥

51,710

¥

65,457 ¥

82,501 ¥

82,309

159,160

140,073

190,826

187,350

142,563

14,999

16,870
63,856
23,620
328,847

12,700

8,382
69,696
23,214
298,384

11,987

14,554
56,057
23,900
349,034

11,340

14,164
55,496
24,034
357,841

12,247

1,442
59,451
24,172
322,376

(27,675)

(28,280)

(30,397)

(30,397)

(31,899)

68,962

26,457

8,701
78,206
26,050
290,685

(31,024)

¥

301,172 ¥

270,104 ¥

318,637

¥

327,444 ¥

290,477 ¥

259,661

Energy and Electric Systems

The market of the social infrastructure systems business saw buoyant investment in the public utility for preventing and 
reducing disaster risks in Japan, also buoyant investment in train system business worldwide, and continued demand in the 
power systems in Japan due to the electricity system reform. In this environment, the business saw an increase in orders 
from the previous fiscal year due primarily to an increase in the power systems business worldwide and the public utility and 
transportation systems businesses in Japan. Revenue for this business remained substantially unchanged from the 
previous fiscal year due mainly to a decrease in thermal power generation business worldwide despite an increase in 
orders.
 The market of the building systems business saw decreased demand for high-end, large-scale office projects in China, 
continued market stagnation in the Middle East, and an increase in renewals of elevators and escalators in Japan. In this 
environment, the business saw a decrease in orders from the previous fiscal year due primarily to market stagnation in 
China and the Middle East. Revenue for this business remained substantially unchanged from the previous fiscal year due 
mainly to an increase in new installations of elevators and escalators in Japan, mainly in the Tokyo metropolitan area 
despite a decrease in orders.
 As a result, revenue for this segment increased by 1% from the previous fiscal year to 1,307.3 billion yen.
 Operating profit decreased by 0.1 billion yen from the previous fiscal year to 82.3 billion yen, due primarily to the yen 
appreciating against other currencies and a shift in project portfolios.

47

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Industrial Automation Systems

The market of the factory automation systems business saw continued stagnation in demand for automotive-related 
investments worldwide, semiconductor and machinery-related investments in Japan, and investments related to organic 
light emitting diodes (OLED) and smartphones outside Japan. In this environment, the business saw decreases in both 
orders and revenue from the previous fiscal year due primarily to the yen appreciating against other currencies and a 
decrease in sales of factory automation devices, processing machines and numerical controllers.
 The market of the automotive equipment business saw a slowdown in demand for new cars worldwide and the impact of 
COVID-19 becoming actual in the fourth quarter, while the market of electric-vehicle related equipment expanded 
worldwide. In this environment, the business saw decreases in both orders and revenue from the previous fiscal year due 
mainly to a decrease in sales of electrical components and the yen appreciating against other currencies, while sales of 
electric-vehicle related equipment such as motors and inverters increased.
 As a result, revenue for this segment decreased by 8% from the previous fiscal year to 1,349.4 billion yen.
 Operating profit decreased by 73.6 billion yen from the previous fiscal year to 68.9 billion yen due primarily to a decrease 
in revenue, a shift in product mix and upfront investment for growth drivers.

Information and Communication Systems

The market of the telecommunications systems business saw buoyant investment by telecommunications carriers to deal 
with increased traffic caused mainly by the expanding 5G communications networks. In this environment, the business saw 
increases in both orders and revenue from the previous fiscal year due primarily to increased demand for communications 
infrastructure equipment.
 The market of the information systems and service business saw increased demand relating to the cloud utilization, the 
enhancement of cyber-security and the improvement of work efficiency. In this environment, the business saw increases in 
both orders and revenue from the previous fiscal year due mainly to an increase in the system integrations business.
 The electronic systems business saw an increase in orders from the previous fiscal year due primarily to an increase in 
large-scale projects for the space systems business. The revenue also increased from the previous fiscal year due mainly 
to an increase in large-scale projects for the defense systems business.
 As a result, revenue for this segment increased by 7% from the previous fiscal year to 455.5 billion yen.
 Operating profit increased by 14.2 billion yen from the previous fiscal year to 26.4 billion yen due primarily to an increase 
in revenue and a shift in project portfolios.

Electronic Devices

The market of the electronic devices saw emerging demand relating to 5G communications networks and next-generation 
data centers, and accelerated development and market launches of electric vehicles. In this environment, the business saw 
an increase in orders and revenue also increased by 4% from the previous fiscal year to 208.7 billion yen due primarily to 
increased demand for high frequency and optical devices, particularly for optical communication devices, and power 
modules used in automotive applications.
 Operating profit increased by 7.2 billion yen from the previous fiscal year to 8.7 billion yen due mainly to an increase in 
revenue and a shift in product mix.

Home Appliances

The market of the home appliances saw a heightened awareness of environmental issues causing increased demand of 
ductless air conditioners in North America and heat-pump hot water and heating systems in Europe. The demand for 
industrial air conditioners for schools also increased in Japan. In this environment, the business saw an increase in revenue 
by 2% from the previous fiscal year to 1,090.2 billion yen due primarily to an increase in sales of air conditioners for Japan, 
North America and Europe.
 Operating profit increased by 18.7 billion yen from the previous fiscal year to 78.2 billion yen due mainly to an increase in 
revenue and cost improvement.

Others

Revenue decreased by 3% from the previous fiscal year to 659.6 billion yen due primarily to decreases in procurements 
and logistics for the Mitsubishi Electric Group at affiliated companies.
 Operating profit increased by 1.8 billion yen from the previous fiscal year to 26.0 billion yen due mainly to cost 
improvements.

48

Analysis of Financial Position, Operating Results and Cash FlowsMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Results by Geographic Segment

Revenue from External Customers by the Location of Customers

Years ended March 31

2016

U.S. GAAP
2017

2018

¥ 2,521,194 ¥ 2,405,552 ¥ 2,423,626

Yen (millions)

IFRS
2019
¥ 2,438,942 ¥ 2,556,644 ¥ 2,610,322

2020

2018

Japan

North America

Asia (excluding Japan)

Europe

Others

447,578

963,684

369,978

91,919

422,259

417,423

419,121

429,451

940,150

1,075,683

1,089,176

1,013,883

384,075

86,630

431,316

83,150

431,316

65,869

453,748

66,195

432,096

919,973

437,214

62,904

Consolidated total

¥ 4,394,353 ¥ 4,238,666 ¥ 4,431,198

¥ 4,444,424 ¥ 4,519,921 ¥ 4,462,509

Japan

Revenue increased by 2% year on year to 2,610.3 billion yen primarily due to increases in the social infrastructure systems, 

electronic systems, and air conditioner businesses, despite a decrease in the factory automation systems business.

North America

Revenue increased by 1% year on year to 432.0 billion yen primarily due to an increase in the air conditioner business, 

despite decreases in the factory automation systems and the automotive equipment businesses.

Asia (excluding Japan)

Revenue decreased by 9% year on year to 919.9 billion yen due to decreases in the building systems, factory automation 

systems, and air conditioner businesses.
 In China, revenue decreased by 14% year on year to 420.5 billion yen primarily due to decreases in the factory 

automation systems and air conditioner businesses.

Europe

Revenue decreased by 4% year on year to 437.2 billion yen due to decreases in the factory automation systems and 

automotive equipment businesses, despite an increase in the air conditioner business.

Others

Revenue in other regions, including Oceania, decreased by 5% year on year to 62.9 billion yen.

49

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Financial Position

Due to the application of IFRS 16 Lease, the Mitsubishi Electric Group has added lease assets of 93.0 billion yen mainly as 

property, plant and equipment, and liabilities of 95.1 billion yen as bonds, borrowings and lease liabilities as of the date of 

the initial application.
 Total assets as of the end of this fiscal year increased from the end of the previous fiscal year by 53.5 billion yen to 

4,409.7 billion yen. The change in balance of total assets was mainly attributable to increases in property, plant and 

equipment by 93.8 billion yen and cash and cash equivalents by 23.3 billion yen despite decreases in inventories by 35.2 

billion yen and other financial assets by 33.4 billion yen.
 Inventories decreased due mainly to the slowdown of the Industrial Automation Systems segment, reduced stock of the 

Home Appliances segment caused by the consumption tax hike and increased demand for industrial air conditioners for 

schools, and the yen appreciating against other currencies. Inventory turnover improved by 0.23 from the end of the 

previous year to 6.43.
 Total liabilities increased from the end of the previous fiscal year by 25.8 billion yen to 1,870.9 billion yen. The 

outstanding balances of bonds, borrowings and lease liabilities increased by 78.5 billion yen, while trade payables 

decreased by 32.3 billion yen, and net defined benefit liabilities also decreased by 12.8 billion yen. Meanwhile, bonds and 

borrowings decreased by 8.9 billion yen from the end of the previous fiscal year to 267.0 billion yen, with the ratio of bonds 

and borrowings to total assets recording 6.1%, representing a 0.2 percentage point decrease compared to the end of the 

previous fiscal year.
 Mitsubishi Electric Corporation stockholders’ equity increased by 29.7 billion yen compared to the end of the previous 

fiscal year to 2,429.7 billion yen. The stockholders’ equity ratio was recorded at 55.1%, representing no changes from the 

end of the previous fiscal year. These changes referred to above primarily result from an increase from recording a net 

profit attributable to Mitsubishi Electric Corporation stockholders of 221.8 billion yen despite a decrease due to dividend 

payment of 85.8 billion yen and a loss in accumulated other comprehensive income of 81.6 billion yen caused by the yen 

appreciating against other currencies and a decline in stock prices.



Trade receivables turnover (times)

Inventory turnover  (times)

Bonds and borrowings to total assets (%)

Mitsubishi Electric Corp. stockholders' 

equity ratio (%)

As of

As of

Mar. 31, 2019

Mar. 31, 2020

YoY changes

3.66

6.20

6.3

55.1

3.59

6.43

6.1

55.1

(0.07)

0.23

(0.2)

0.0

Note: 1. Trade receivables turnover is calculated based on the sum of trade receivables and contract assets.

 2. Bonds and borrowings to total assets is calculated based on the balance of borrowings and bonds, 

excluding lease liabilities.

50

Analysis of Financial Position, Operating Results and Cash FlowsMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Capital Resources and Funding Liquidity

Basic Policies Regarding Financial Strategies

 In order to maintain a solid balance sheet, the Mitsubishi Electric Group continuously strives to improve its cash flow by 

enhancing its business performance, achieve greater asset efficiency through inventory reduction initiatives and promotion 

of the collection of trade receivables, and improve fund efficiency through more effective use of Group funds.
 The Group is promoting capital cost-conscious management in order to further increase its corporate value and will 

continue to further improve profitability and capital efficiency by optimizing resource distribution including R&D investments 

and capital investments.
 As the Group implements its growth strategies, it will use cash on hand and funds from operations for the funds 

necessary for capital investment and M&As, while flexibly raising funds from financial institutions as necessary. The Group 

will maintain the ratio of bonds and borrowings to total assets below 15% which is one of our management targets to be 

continuously and stably achieved in the event of capital procurement from financial institutions, etc.

Status of Cash Flows and Liquidity

 Cash flows from operating activities was 395.8 billion yen (cash in) while cash flows from investing activities was 203.9 

billion yen (cash out). As a result, free cash flow for the fiscal year ended March 31, 2020 increased by 162.6 billion yen 

compared to the previous fiscal year to 191.8 billion yen (net cash in). Meanwhile, cash flows from financing activities was 

156.4 billion yen (cash out), and cash and cash equivalents at end of period increased by 23.3 billion yen from the previous 

fiscal year to 537.5 billion yen.
 Net cash provided by operating activities increased by 156.0 billion yen from the previous fiscal year due primarily to a 

decrease in payment for inventories, an increase in collection of trade receivables, and an increase in depreciation caused 

by the application of IFRS 16 Leases.
 Net cash used in investing activities increased by 6.6 billion yen from the previous fiscal year due primarily to an increase 

in proceeds from sale of property, plant and equipment despite an increase in purchase of investment securities and 

property, plant and equipment.
 Net cash used in financing activities decreased by 44.3 billion yen from the previous fiscal year due mainly to increased 

repayment of lease liabilities caused by the application of IFRS 16 Leases.

Status of Funding and Liquidity

 The main component within the need for working funds is operating expenses such as costs for purchasing necessary 

materials for production, manufacturing costs and selling, general and administrative expenses. The need for funds for 

investment is due to components such as capital expenditure and M&As.
 Short-term working funds are derived from cash on hand and short-term borrowings from financial institutions. Capital 

expenditure and long-term working funds are derived from long-term borrowings from financial institutions and issuance of 

corporate bonds while utilizing cash on hand.
 The balance of cash and cash equivalents is 537.5 billion yen and the balance of bonds, borrowings and lease liabilities 

totaled 377.0 billion yen as of March 31, 2020. Of these, short-term borrowings totaled 52.9 billion yen, bonds and long-

term borrowings totaled 214.0 billion yen, and lease liabilities totaled 109.9 billion yen.
 As of March 31, 2020, the Group had unused committed lines of credit amounting to 82.7 billion yen. However, in 

preparation for declines in cash inflow resulting from decreases in revenue caused by the COVID-19 situation, the Group is 

currently striving to curb expenditures and secure liquidity by increasing borrowings and increasing its unused committed 

lines of credit to about 300.0 billion yen, etc.

51

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Reseach and Development Expenditures

Years ended March 31
Energy and Electric 
Systems
Industrial Automation 
Systems
Information and 
Communication Systems
Electronic Devices

Home Appliances

Others

Consolidated total
R&D expenditures
/revenue (%)

2016

U.S. GAAP
2017

2018

2018

IFRS
2019

Yen (billions)

2020

¥

33.7 ¥

35.5 ¥

35.4

¥

35.4 ¥

34.7 ¥

70.8

18.9

10.6

39.8

28.7

66.4

18.2

10.0

41.1

29.7

69.5

17.9

13.4

41.8

32.2

69.5

17.9

13.4

41.8

32.2

70.8

15.3

14.1

43.8

33.9

35.1

67.4

13.4

12.5

44.9

33.2

¥

202.9 ¥

201.3 ¥

210.3

¥

210.3 ¥

212.7 ¥

206.8

4.6

4.7

4.7

4.7

4.7

4.6

Capital Expenditures

Years ended March 31

2016

2017

2018

2018

U.S. GAAP

IFRS

2019

Yen(millions)

2020

Energy and Electric Systems

¥

39,456 ¥

39,574 ¥

30,861

¥

30,861 ¥

27,165 ¥

29,414

Industrial Automation Systems

Information and Communication Systems

Electronic Devices

Home Appliances

Others

Commons

54,653

17,366

15,458

31,448

3,300

16,120

60,233

16,599

9,485

36,295

4,122

9,234

68,376

17,522

17,197

32,849

4,758

9,950

68,376

17,522

17,197

32,849

4,758

9,950

79,257

21,925

21,072

31,199

7,437

10,387

78,722

29,982

31,298

38,720

6,426

12,888

Consolidated total

¥

177,801 ¥

175,542 ¥

181,513

¥

181,513 ¥

198,442 ¥

227,450

  * The data above are based on the recognaized value of property, plant and equipment.

52

Research and Development Expenditures / Capital ExpendituresMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

March 31, 2019 and 2020

2019

Yen (millions)

2020

(Assets)

Cash and cash equivalents

¥

514,224

¥

Trade receivables

Contract assets

Other financial assets

Inventories

Other current assets

Current assets

Investments accounted for using the equity method

Other financial assets

Property, plant and equipment

Goodwill and intangible assets

Deferred tax assets

Other non-current assets

Non-current assets

Total assets

938,264

295,652

48,768

729,098

98,287

537,559

900,430

343,637

56,765

693,890

95,752

2,624,293

2,628,033

197,959

303,834

760,540

137,615

233,087

98,883

196,237

262,367

854,382

146,323

249,830

72,599

1,731,918

1,781,738

¥

4,356,211

¥

4,409,771

53

Consolidated Statement of Financial PositionMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 20202019

Yen (millions)

2020

(Liabilities)

Bonds, borrowings and lease liabilities

¥

104,969

¥

Trade payables

Contract liabilities

Other financial liabilities

Accrued expenses

Accrued income taxes

Provisions

Other current liabilities

559,641

138,877

159,579

268,651

24,298

106,006

54,314

133,369

527,307

147,781

160,810

265,059

21,335

99,215

47,789

Current liabilities

1,416,335

1,402,665

Bonds, borrowings and lease liabilities

Net defined benefit liabilities

Provisions

Deferred tax liabilities

Other non-current liabilities

Non-current liabilities

Total liabilities

(Equity)

Common stock

Capital surplus

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock, at cost

Mitsubishi Electric Corp. stockholders' equity

Non-controlling interests

Total equity

193,469

176,087

6,905

10,164

42,096

428,721

1,845,056

243,634

163,240

5,210

10,193

45,970

468,247

1,870,912

175,820

202,834

175,820

202,832

1,960,466

2,071,817

63,809

(2,983)

2,399,946

111,209

2,511,155

(17,802)

(2,924)

2,429,743

109,116

2,538,859

Total liabilities and equity

¥

4,356,211

¥

4,409,771

54

Consolidated Statement of Financial PositionMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

Years ended March 31, 2019 and 2020

Revenue

Cost of sales

2019

Yen (millions)

2020

¥

4,519,921 ¥

4,462,509

3,186,869

3,200,170

Selling, general and administrative expenses

1,043,294

1,017,075

Other profit (loss)

Operating profit

Financial income

Financial expenses

Share of profit of investments
 accounted for using the equity method

Profit before income taxes

Income taxes

Net profit

Net profit attributable to:

719

14,397

290,477

259,661

9,747

4,382

20,116

10,285

7,008

19,048

315,958

281,986

78,304

48,474

237,654

233,512

Mitsubishi Electric Corp. stockholders

226,648

221,834

Non-controlling interests

¥

11,006 ¥

11,678

Earnings per share (attributable to
Mitsubishi Electric Corp. stockholders)

Basic

Diluted

Yen

¥

105.65 ¥

103.41

105.65

103.41

55

Consolidated Statement of Profit or LossMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

Years ended March 31, 2019 and 2020

Net profit

Other comprehensive income (loss), net of tax

Items that will not be reclassified to net profit

2019

Yen (millions)
2020

¥

237,654

¥

233,512

Changes in fair value of financial assets measured at 
fair value through other comprehensive income

(39,284)

(31,874)

Remeasurements of defined benefit plans

12,234

(23,574)

Share of other comprehensive income of investments 
accounted for using the equity method

(995)

(1,528)

Total items that will not be reclassified to net profit

(28,045)

(56,976)

Items that may be reclassified to net profit

Exchange differences on translating foreign operations

(6,756)

(49,360)

Net changes in the fair value of cash flow hedges

(37)

20

Share of other comprehensive income of investments 
accounted for using the equity method

(2,645)

(2,434)

Total items that may be reclassified to net profit

(9,438)

(51,774)

Total other comprehensive income (loss)

Comprehensive income

Comprehensive income attributable to:

(37,483)

(108,750)

200,171

124,762

Mitsubishi Electric Corp. stockholders

189,306

117,132

Non-controlling interests

¥

10,865

¥

7,630

56

Consolidated Statement of Comprehensive IncomeMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

Years ended March 31, 2019 and 2020

Mitsubishi Electric Corp. stockholders’ equity

2019

Yen (millions)

Common stock Capital surplus

Retained
earnings

Accumulated
other
compre-
hensive
income (loss)

Treasury
stock,
at cost

Total

Non-controlling
interests

Total equity

Balance at beginning of year

¥

175,820

¥

199,442

¥

1,811,348

¥

109,492

¥

(1,928) ¥

2,294,174

¥

103,045

¥

2,397,219

Comprehensive income

Net profit

Other comprehensive 
income (loss), net of tax

226,648

226,648

11,006

237,654

(37,342)

(37,342)

(141)

(37,483)

Comprehensive income

―

―

226,648

(37,342)

―

189,306

10,865

200,171

Reclassification 
to retained earnings

Dividends

Purchase of treasury stock

Disposal of treasury stock

Transactions with non-
controlling interests and others

8,341

(8,341)

―

―

(85,871)

(85,871)

(5,872)

(91,743)

0

3,392

(1,055)

(1,055)

0

0

(1,055)

0

3,392

3,171

6,563

Balance at end of year

¥

175,820

¥

202,834

¥

1,960,466

¥

63,809

¥

(2,983) ¥

2,399,946

¥

111,209

¥

2,511,155

Mitsubishi Electric Corp. stockholders’ equity

2020

Yen (millions)

Common stock Capital surplus

Retained
earnings

Accumulated
other
compre-
hensive
income (loss)

Treasury
stock,
at cost

Total

Non-controlling
interests

Total equity

Balance at beginning of year

¥

175,820

¥

202,834

¥

1,960,466

¥

63,809

¥

(2,983) ¥

2,399,946

¥

111,209

¥

2,511,155

Cumulative effects of 
changes in accounting 
policies

Adjusted balance at 
beginning of year

Comprehensive income

Net profit

Other comprehensive 
income (loss), net of tax

(1,521)

(1,521)

(7)

(1,528)

175,820

202,834

1,958,945

63,809

(2,983)

2,398,425

111,202

2,509,627

221,834

221,834

11,678

233,512

(104,702)

(104,702)

(4,048)

(108,750)

Comprehensive income

―

―

221,834

(104,702)

―

117,132

7,630

124,762

Reclassification 
to retained earnings

Dividends

Purchase of treasury stock

Disposal of treasury stock

Transactions with non-
controlling interests and others

(23,091)

23,091

―

―

(85,871)

(85,871)

(7,826)

(93,697)

(844)

842

(785)

844

(785)

0

842

(785)

0

(1,890)

(1,048)

Balance at end of year

¥

175,820

¥

202,832

¥

2,071,817

¥

(17,802) ¥

(2,924) ¥

2,429,743

¥

109,116

¥

2,538,859

57

Consolidated Statement of Changes in EquityMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Mitsubishi Electric Corporation and Subsidiaries

Years ended March 31, 2019 and 2020

Cash flows from operating activities

Net profit

Adjustments to cash flows from operating activities

Depreciation and amortization

Impairment losses

Loss (gain) on sales and disposal of property, plant and equipment, 
net

Income taxes

Share of profit of investments accounted for using the equity 
method

Financial income and financial expenses

Decrease (increase) in trade receivables

Decrease (increase) in contract assets

Decrease (increase) in inventories

Decrease (increase) in other assets

Increase (decrease) in trade payables

Increase (decrease) in net defined benefit liabilities

Increase (decrease) in other liabilities

Others, net

Subtotal

Interest and dividends received

Interest paid

Income taxes paid

Cash flows from operating activities

Cash flows from investing activities

Purchase of property, plant and equipment

Proceeds from sale of property, plant and equipment

Purchase of intangible assets

Purchase of investment securities, net of cash acquired

Proceeds from sale of investment securities, net of cash disposed

Others, net

Cash flows from investing activities

Cash flows from financing activities

Proceeds from bonds and long-term borrowings

Repayments of bonds and long-term borrowings

Increase (decrease) in short-term borrowings, net

Repayments of lease liabilities

Dividends paid to Mitsubishi Electric Corp. stockholders

Purchase of treasury stock

Disposal of treasury stock

Dividends paid to non-controlling interests

Transactions with non-controlling interests

Cash flows from financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

2019

Yen (millions)
2020

¥ 237,654 ¥

233,512

176,247

2,645

369

78,304

(20,116)

(5,365)

(13,949)

(26,831)

(82,718)

(3,981)

(20,792)

(11,692)

(29,713)

8,843

288,905

24,788

(2,428)

(71,448)

239,817

210,686

1,332

(10,834)

48,474

(19,048)

(3,277)

23,956

(48,213)

18,504

15,220

(28,582)

(16,113)

(11,172)

9,540

423,985

23,448

(2,284)

(49,315)

395,834

(188,042)

(192,833)

4,170

(29,985)

(13,304)

11,824

4,669

19,571

(24,364)

(20,019)

13,687

(39)

(210,668)

(203,997)

77,604

(91,138)

(2,077)
(9,358)

(85,871)

(1,055)

0

(6,617)

6,445

(112,067)

(2,057)

(84,975)

599,199
¥ 514,224 ¥

35,350

(41,676)
(2,093)

(53,947)

(85,871)

(785)

0

(6,929)

(503)

(156,454)

(12,048)

23,335

514,224

537,559

58

Consolidated Statement of Cash FlowsMITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Cautionary Statement

While the statements herein including the forecast of the Mitsubishi Electric Group are based on assumptions the Group considers to be 
reasonable under the circumstances on the date of announcement, actual results may differ significantly from forecasts.
Such factors materially affecting the expectations expressed herein shall include but are not limited to the following:
(1) Any change in worldwide economic and social conditions, as well as laws, regulations, taxation and other legislation
(2) Changes in foreign currency exchange rates, especially JPY/US dollar rates
(3) Changes in stock markets, especially in Japan
(4) Changes in balance of supply and demand of products that may affect prices and volume, as well as material procurement 

conditions

(5) Changes in the ability to fund raising, especially in Japan
(6) Uncertainties relating to patents, licenses and other intellectual property, including disputes involving patent infringement
(7) New environmental regulations or the arising of environmental issues
(8) Defects in products or services
(9) Litigation and legal proceedings brought and contemplated against the Company or its subsidiaries and affiliates that may 

adversely affect operations or finances

(10) Technological change, the development of products using new technology, manufacturing and time-to-market
(11) Business restructuring
(12) Incidents related to information security
(13) Large-scale disasters including earthquakes, typhoons, tsunami, fires and others
(14) Social or political upheaval caused by terrorism, war, pandemics, or other factors
(15) Important matters related to the directors and executive officers, major shareholders and affiliated companies of Mitsubishi Electric 

Corporation

59

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020 
60

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020Corporate Data / Shareholder Information (As of March 31, 2020)

Corporate Data
Mitsubishi Electric Corporation

  Tokyo Building, 2-7-3, Marunouchi,

  Chiyoda-ku, Tokyo 100-8310, Japan

  Tel: +81(3)3218-2111

Established: January 15, 1921

Paid-in Capital: ¥175,820 million

Shares issued: 2,147,201,551 shares

Employees: 146,518

Major Shareholders

The Master Trust Bank of Japan, Ltd. (Trust Account)

SSBTC CLIENT OMNIBUS ACCOUNT

Japan Trustee Services Bank, Ltd. (Trust Account)

Meiji Yasuda Life Insurance Company

Nippon Life Insurance Company

Japan Trustee Services Bank, Ltd. (Trust Account 7)

Mitsubishi Electric Group Employees Shareholding Union

Japan Trustee Services Bank, Ltd. (Trust Account 5)

JP MORGAN CHASE BANK 385151

Japan Trustee Services Bank, Ltd. (Trust Account 4)

Note: Shareholder ratio calculations deduct 426,598 company-owned shares.

Distribution of Shareholders

Individual et al. 

12.6%

Shareholders’ Meeting
The annual meeting of shareholders of the Corporation is regularly held in June 

each year. Additionally, special shareholders meetings may be held as necessary.

Stock Exchange Listings
Japan: Tokyo

Europe: London

Number of Shares 
(thousands)

Percentage of 
Ownership

181,049

120,935

106,511

81,862

61,639

46,530

42,932

40,731

39,170

36,641

8.4%

5.6%

5.0%

3.8%

2.9%

2.2%

2.0%

1.9%

1.8%

1.7%

Foreign Corporations et al.  37.7%

Financial Institutions  41.7%

Other Corporations 

5.6%

Traders of 
Financial Instruments  2.4%

Stock Price (Yen)

2,500

2,000

1,500

1,000

500

Mitsubishi Electric’s Stock Price

‘17/4

‘18/4

‘19/4

The Nikkei Stock Average is based on information copyrighted by Nihon Keizai Shimbun, Inc.

Nikkei Stock Average

25,000

20,000

15,000

10,000

‘20/4

Nikkei Stock Average
(Yen)

MITSUBISHI ELECTRIC CORPORATION  ANNUAL REPORT 2020

61

Please address inquiries for further information to:
Mitsubishi Electric Corporation, Corporate Finance Div.
Tokyo Building, 2-7-3, Marunouchi, Chiyoda-ku, Tokyo 100-8310, Japan
Phone: 81-3-3218-2391

X-X01-0-CA565-A 本2007