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MicroStrategy

mstr · NASDAQ Technology
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Ticker mstr
Exchange NASDAQ
Sector Technology
Industry Software - Application
Employees 1001-5000
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FY2023 Annual Report · MicroStrategy
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2023 Annual Report 

sticki MicroStrategy Incorporated
ANCED DATA ANALYTICS 
AND AI 

Dear Shareholders,

2023 was a transformative year for MicroStrategy as we extended our Bitcoin strategy and positioned ourselves 
as  the  world’s  first  Bitcoin  development  company.  This  evolution  corresponds  with  the  increasing  significance 
of our Bitcoin strategy to our overall business and reflects our belief that MicroStrategy presents a unique value 
proposition in the marketplace. Bitcoin is not just a new commodity that is becoming increasingly mainstream. It 
is also a technology that is giving birth to the emergence of a new digital asset ecosystem. With our operating 
structure and long-standing focus on innovation in the technology space, we believe we are well positioned to 
capitalize on these trends. 

Our Performance

Since we embarked on our Bitcoin strategy, our stock has outperformed Bitcoin itself as well as every other major 
asset class, including major big tech stocks and major enterprise software stocks:

MicroStrategy Outperformance Since Adoption of Bitcoin Strategy

Key Assets and Indices

Big Tech Stocks

Enterprise Software Stocks

1279%

495%

56% 49%

10% -13% -19%

M ST R

Bitcoin

S & P 5 0 0

N asdaq

G old

B onds

Silver

104% 102% 85% 52% 26% 15%
A M Z N
M ETA

A A PL

M SFT

N FLX

O G

G O

129%

57% 53% 22%

O R C L

IB M

C R M

S A P

Stock performance since August 10, 2020, when MicroStrategy adopted its Bitcoin strategy.
Source: FactSet as of 4:00pm Eastern Time on March 31, 2024.

In  fact,  the  performance  of  our  stock  has  been  nothing  short  of  extraordinary  over  the  past  few  years.  Since 
August 11, 2020 (when MicroStrategy first acquired Bitcoin) until the end of the first quarter of 2024, our stock price 
increased 1,279%. This exceeded Bitcoin’s own 495% increase during this time. Over this period, the S&P was up 
56% and Nasdaq was up 49% – meaning that MicroStrategy has provided shareholders a return of more than 20x 
the S&P and Nasdaq performance during this same time. 

Bitcoin itself performed very well over this period for a number of reasons, but we believe the overarching reason 
is that it represents a digital transformation of capital. We have all experienced other types of digital transformation 
in our lives and seen the success it can bring to the companies powering them. Just look at Microsoft, Google and 
Apple. Fundamentally, they are all transformation stories. They represent the digital transformation of corporate 
processes, the digital transformation of information and the digital transformation of devices. 

                  
Bitcoin’s very profound idea is the digital transformation of capital from its analog form into a digital asset that was 
created to address many of the shortcomings of analog assets. Specifically, there is a growing awareness that 
Bitcoin can serve as the digital gold of the 21st century. What if there were an alternative asset that could provide 
the benefits of gold as an investment asset, but without the shortcomings involved in investing in physical gold? 
And given that many invest in gold as a store of value, what if there were an alternative asset that was transparently 
finite in amount ― that is, there could never be more than a certain fixed amount of it? Bitcoin is that asset.

Now, many have focused more on the belief that Bitcoin is only valuable as a medium of exchange, and in that 
case, it’s very easy to say Bitcoin is slow and not a good medium of exchange like the dollar or the euro. However, 
if you look at all the wealth in the world today, only a small percentage of the world’s wealth is stored in immediately 
accessible mediums of exchange, such as cash or checking accounts, and those instruments don’t serve as good 
stores  of  value,  particularly  in  inflationary  times.  Therefore,  most  wealth  is  actually  in  the  form  of  some  better 
store of value or useful capital, such as real property or stocks. When it comes to wealth preservation or capital 
appreciation then, this insight shifts the narrative away from medium of exchange to store of value and from digital 
currency to digital property. Because of its characteristics, we believe Bitcoin is a superior store of value, akin to 
digital gold or digital property, and just as records and CDs gave way to digital music, we believe gold and other 
traditional physical stores of value will give way to Bitcoin.  

MicroStrategy is not alone in this thinking. Investors in the broader market are also recognizing this. In January of 
this year, we saw the introduction of spot Bitcoin exchange-traded products (ETPs) in the U.S., which have ushered 
in an era of mainstream retail and institutional investment in Bitcoin. In the first three months of their introduction, 
U.S.-based Bitcoin ETPs saw a net inflow of approximately $12 billion in investor capital. These ETPs have given 
birth to Bitcoin as an institutional-grade asset class. With the approval of Bitcoin ETPs by U.S. regulators, it is widely 
expected that other countries will follow suit. This would make sense ― being internet-native, Bitcoin is a global 
commodity. In the first 15 years of its existence, Bitcoin was largely an unregulated asset and misunderstood. In the 
next 15 years, I expect Bitcoin will be a regulated, deeply liquid, institutional asset, which will further increase its 
potential for price appreciation over time.

But unlike investing in the stocks of companies, when you invest in Bitcoin, you’re not investing in a company – 
you’re investing in a new asset class. With investment attributes similar to physical commodities and real property 
― but being entirely digital in nature ― Bitcoin has spawned an entire universe of companies, products and services 
built on and around that asset class. For example, an important part of what’s driving Bitcoin’s performance is not 
just its protocol and fundamental characteristics but also the activity of Bitcoin miners that secure the network, 
Bitcoin custodians that hold and secure Bitcoin for owners, Bitcoin exchanges that facilitate transactions in Bitcoin, 
and the major financial institutions such as BlackRock, Fidelity, Ark, and Bitwise that have enabled investors to 
access  bitcoin  within  a  traditional  brokerage  account  via  the  spot  Bitcoin  ETPs.  This  ecosystem  also  includes 
the emergence of various software applications for mobile phones and other devices to provide wallet services 
and Layer 2 transactional capabilities to move bitcoins around almost instantaneously and at virtually no cost. As 
awareness builds of Bitcoin as a global commodity and a unique asset class, we expect to see more entrepreneurs 
enter the space and add further value to the ecosystem.

Bitcoin Development Company

Against this backdrop, it becomes easier to see how MicroStrategy has evolved in the marketplace into what we 
consider a Bitcoin development company. We have deliberately chosen this descriptor to highlight our differences 
from spot Bitcoin ETPs, because we have unique strengths by comparison. In essence, this descriptor means we’re 
a publicly-traded operating company committed to the continued development of the Bitcoin network through our 
activities in the financial markets, advocacy, and technology innovation. As an operating business, we are able to 

use cashflows as well as proceeds from equity and debt financings to accumulate Bitcoin, which serves as our 
primary treasury reserve asset. We also develop and provide innovative AI-powered enterprise analytics software 
that  promotes  our  vision  of  Intelligence  EverywhereTM,  and  are  using  our  software  development  capabilities  to 
develop Bitcoin applications. We believe that the combination of our operating structure, Bitcoin strategy and focus 
on technology innovation provides a unique opportunity for value creation.

In short, as a Bitcoin development company, we embody four primary attributes which, when taken together with 
our Bitcoin strategy, make us unique:

We have an operating business. This means we can exercise control over our capital structure and we 

1. 
can help more broadly develop the Bitcoin network.

2. 
We can develop and sell software. We’re a global leader in analytics and business intelligence software. 
We are also developing Bitcoin applications, including those that leverage the Lightning Network and other Bitcoin 
blockchain-based technology, which we expect will benefit the Bitcoin network and generate more revenue that 
we can use to acquire bitcoin.

We can generate cash from operations. We can then use this cash to acquire bitcoin, which allows for 

3. 
organic bitcoin accretion to our shareholders.

We can leverage capital markets in a wide-ranging way. We can take on secured or unsecured debt, 

4. 
issue convertible or structured notes, or conduct common stock or preferred stock equity raises.

Through various initiatives, we also seek to engage with and educate others about the opportunities available to 
adopt Bitcoin as a treasury reserve asset and to develop tools that leverage the Bitcoin blockchain. This May, we 
will host our fourth annual Bitcoin for Corporations event alongside MicroStrategy World in Las Vegas, Nevada. 
This event is a unique opportunity for corporate leaders, financial executives, and technology innovators to discuss 
the  future  of  Bitcoin  in  the  corporate  world,  and  features  expert  advice  from  the  market’s  most  experienced 
practitioners on how corporations can plug into Bitcoin and reimagine their business.

For our shareholders, a major difference from spot Bitcoin ETPs was clearly on display when you consider our 
capital markets activities over the last 15 months. Since the start of 2023, we raised over $1.9 billion through “at-
the-market” equity offerings. We also issued convertible debt in Q1 2024 resulting in gross proceeds of over $1.4 
billion. Together, we raised more than $3.3 billion in total from these offerings and used substantially all of the net 
proceeds to acquire bitcoin. When you also include the bitcoins we acquired using over $150 million of excess 
cash from operating activities and other financing activities, we managed to acquire more than 80,000 bitcoins 
from the beginning of 2023. This kind of activity, where we are able to raise capital and use excess operating cash 
to acquire bitcoin, distinguishes us from spot Bitcoin ETPs significantly, and we believe this difference has resulted 
at least in part in the market attributing a premium to our stock price over the value of the bitcoins we hold. 

Our Software Business

Turning  to  our  core  operating  business  which  complements  our  Bitcoin  strategy,  we  have  also  transformed 
our software business in 2023 to make substantial progress toward our vision of Intelligence Everywhere. The 
software business remains our primary revenue and cash flow generator, and our shift towards our cloud offering 
has resulted in strong growth in our subscription services revenue, driven by both existing customer migrations to 

the cloud and new customer wins. Our customer renewal rates continue to be among the highest we have ever 
experienced, and our subscription billings remain strong.

We  have  over  1,800  employees  dedicated  to  developing  and  delivering  AI-powered  business  intelligence  (BI) 
software that can run on any cloud platform. In 2023, we released several innovative products that enhanced our 
portfolio  capabilities  and  user  experience,  such  as  MicroStrategy  ONE®,  MicroStrategy  AI™,  and  MicroStrategy 
Cloud™  for  Azure,  AWS,  and  Google  Cloud  Platform.  Further,  our  cloud  solutions  are  now  available  on  the 
marketplaces of all three of these hyperscalers, making it easy for customers to buy and deploy our products. We 
believe our software business is poised for growth in 2024, as we focus on our key strategic goals of growing 
cloud, innovating with AI, and increasing profitability.

The Year Ahead

I  couldn’t  be  more  proud  of  MicroStrategy’s  achievements  in  recent  years,  and  couldn’t  be  more  enthusiastic 
about the future for MicroStrategy, our partner organizations, our customers and our employees. We remain highly 
committed to our Bitcoin strategy and our role as a Bitcoin development company, and will maintain our long-term 
focus. I strongly believe we have the people and the strategy in place to allow us to deliver incredible value to 
our customers and extraordinary financial results for our stockholders. Thank you for your continued support and 
confidence.

Very truly yours,

Michael J. Saylor

Executive Chairman

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934

For the fiscal year ended December 31, 2023

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 

ACT OF 1934

For the transition period from                         to                        

Commission File Number 000-24435

MICROSTRATEGY INCORPORATED

(Exact Name of Registrant as Specified in Its Charter)

Delaware
(State of Incorporation)

1850 Towers Crescent Plaza, Tysons Corner, VA  22182
(Address of Principal Executive Offices)          (Zip Code)

51-0323571
(I.R.S. Employer
Identification No.)

Registrant’s Telephone Number, Including Area Code: (703) 848-8600

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Class A common stock, par value $0.001 per share

Trading Symbol

MSTR

Name of Each Exchange on which Registered

The Nasdaq Global Select Market

Securities registered pursuant to Section 12(g) of the Act:  Not applicable

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  ☒    No  ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  ☐    No  ☒

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 
months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  ☒    No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of 
this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes  ☒    No  ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  
See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer
Non-accelerated filer

☒
☐

Accelerated filer
Smaller reporting company
Emerging growth company

☐
☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 
accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting 
under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction 
of an error to previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s 
executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes  ☐    No  ☒

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant (based on the last reported sale price of the registrant’s class A 
common stock on June 30, 2023 on the Nasdaq Global Select Market) was approximately $4.133 billion.
As of February 1, 2024, the registrant had 15,004,100 and 1,964,025 shares of class A common stock and class B common stock outstanding, respectively. 
Documents incorporated by reference:  Portions of the definitive proxy statement for the 2024 Annual Meeting of Stockholders of the Registrant to be filed subsequently with the 
SEC are incorporated by reference into Part III of this Annual Report on Form 10-K to the extent indicated herein.

Auditor Firm Id:

185

Auditor Name: 

KPMG LLP

Auditor Location:

McLean, Virginia

 
MICROSTRATEGY INCORPORATED

TABLE OF CONTENTS

PART I

Item 1.

Business.........................................................................................................................................................................

Item 1A.

Risk Factors...................................................................................................................................................................

Item 1B.

Unresolved Staff Comments .........................................................................................................................................

Item 1C.

Cybersecurity ................................................................................................................................................................

Item 2.

Item 3.

Item 4.

PART II

Item 5.

Item 6.

Item 7.

Properties.......................................................................................................................................................................

Legal Proceedings .........................................................................................................................................................

Mine Safety Disclosures ...............................................................................................................................................

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities...

[Reserved] .....................................................................................................................................................................

Management’s Discussion and Analysis of Financial Condition and Results of Operations .......................................

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk......................................................................................

Item 8.

Item 9.

Financial Statements and Supplementary Data.............................................................................................................

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.......................................

Item 9A.

Controls and Procedures ...............................................................................................................................................

Item 9B.

Other Information..........................................................................................................................................................

Item 9C.

Disclosure Regarding Foreign Jurisdictions that Prevent Inspections .........................................................................

PART III

Item 10.

Directors, Executive Officers and Corporate Governance............................................................................................

Item 11.

Executive Compensation...............................................................................................................................................

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.....................

Item 13.

Certain Relationships and Related Transactions, and Director Independence .............................................................

Item 14.

Principal Accountant Fees and Services .......................................................................................................................

PART IV

Item 15.

Exhibits, Financial Statement Schedules ......................................................................................................................

Item 16.

Form 10-K Summary ....................................................................................................................................................

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The trademarks and registered trademarks of MicroStrategy Incorporated and its subsidiaries referred to herein include, but are not 
limited  to,  MicroStrategy,  MicroStrategy  ONE,  MicroStrategy  Auto,  Intelligence  Everywhere,  HyperIntelligence,  MicroStrategy 
Consulting,  MicroStrategy  Education,  Dossier,  MicroStrategy  Cloud,  Enterprise  Semantic  Graph,  MicroStrategy  Services,  Global 
Delivery Center, and Intelligent Enterprise.  Third-party product and company names mentioned herein may be the trademarks of their 
respective owners.

3

 
CERTAIN DEFINITIONS

All references in this Annual Report on Form 10-K (“Annual Report”) to “MicroStrategy,” the “Company,” “we,” “us,” and “our” refer 
to MicroStrategy Incorporated and its consolidated subsidiaries (unless the context otherwise indicates).

FORWARD-LOOKING INFORMATION AND RISK FACTOR SUMMARY 

This Annual Report contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as 
amended (the “Exchange Act”). For this purpose, any statements contained herein that are not statements of historical fact, including, 
without limitation, certain statements under “Item 1. Business,” “Item 1A. Risk Factors,” and “Item 7. Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” and located elsewhere herein concerning our plans, objectives, goals, beliefs, 
business strategies, future events, business conditions, results of operations, financial position, business outlook, business trends and 
other information, may be forward-looking statements. Without limiting the foregoing, words such as “might,” “will,” “may,” “should,” 
“estimates,” “expects,” “continues,” “contemplates,” “anticipates,” “projects,” “plans,” “potential,” “predicts,” “intends,” “believes,” 
“forecasts,” “future,” “targeted,” “goal” and variations of such words or similar expressions are intended to identify forward-looking 
statements. The forward-looking statements are not historical facts, and are based upon our current expectations, beliefs, estimates and 
projections, and various assumptions, many of which, by their nature, are inherently uncertain and beyond our control. Our expectations, 
beliefs, estimates and projections are expressed in good faith and we believe there is a reasonable basis for them. However, there can be 
no assurance that management’s expectations, beliefs, estimates and projections will be achieved and actual results may vary materially 
from what is expressed in or indicated by the forward-looking statements.

There are a number of risks, uncertainties and other important factors, many of which are beyond our control, that could cause our actual 
results to differ materially from the forward-looking statements contained herein and presented elsewhere by management from time to 
time. These principal risks, uncertainties and other important factors are discussed more fully under “Item 1A. Risk Factors” and include, 
but are not limited to, the following:

Risks Related to Our Business in General

• Our quarterly operating results, revenues, and expenses may fluctuate significantly, which could have an adverse effect on the 

market price of our stock;

• We may have exposure to greater than anticipated tax liabilities;

Risks Related to Our Bitcoin Acquisition Strategy and Holdings

• Our bitcoin acquisition strategy exposes us to various risks associated with bitcoin;

• Bitcoin is a highly volatile asset, and fluctuations in the price of bitcoin have in the past influenced and are likely to continue 

to influence our financial results and the market price of our class A common stock; 

• Our  historical  financial  statements  do  not  reflect  the  potential  variability  in  earnings  that  we  may  experience  in  the  future 

relating to our bitcoin holdings;

• The availability of spot bitcoin ETPs may adversely affect the market price of our class A common stock;

• Our bitcoin acquisition strategy subjects us to enhanced regulatory oversight;

• The concentration of our bitcoin holdings enhances the risks inherent in our bitcoin acquisition strategy;

• Our bitcoin holdings are less liquid than our existing cash and cash equivalents and may not be able to serve as a source of 

liquidity for us to the same extent as cash and cash equivalents;

• If we or our third-party service providers experience a security breach or cyberattack and unauthorized parties obtain access to 
our bitcoin, or if our private keys are lost or destroyed, or other similar circumstances or events occur, we may lose some or 
all of our bitcoin and our financial condition and results of operations could be materially adversely affected;

• Our bitcoin acquisition strategy exposes us to risk of non-performance by counterparties;

Risks Related to Our Enterprise Analytics Software Business Strategy

• We depend on revenue from a single software platform and related services as well as revenue from our installed customer 

base; 

• As our customers increasingly shift from a product license model to a cloud subscription model, we could face higher future 
rates of attrition, and such a shift could continue to affect the timing of revenue recognition or reduce product licenses and 
product support revenues, which could materially adversely affect our operating results;

4

• We use channel partners and if we are unable to maintain successful relationships with them, our business, operating results, 

and financial condition could be materially adversely affected; 

• Our  recognition  of  deferred  revenue  and  advance  payments  is  subject  to  future  performance  obligations  and  may  not  be 

representative of revenues for succeeding periods;

• Our  results  in  any  particular  period  may  depend  on  the  number  and  volume  of  large  transactions  in  that  period  and  these 

transactions may involve lengthier, more complex, and more unpredictable sales cycles than other transactions;

Risks Related to Our Technology and Intellectual Property

• If we are unable to develop and release new software product offerings or enhancements to our existing offerings in a timely 

and cost-effective manner, our business, operating results, and financial condition could be materially adversely affected;

• The nature of our software makes it particularly susceptible to undetected errors, bugs, or security vulnerabilities, which could 
cause problems with how the software performs and, in turn, reduce demand for our software, reduce our revenue, and lead to 
litigation claims against us; 

Risks Related to Our Operations

• Business disruptions, including interruptions, delays, or failures of our systems, third-party data center hosting facility, or other 
third-party services, as a result of geopolitical tensions, acts of terrorism, natural disasters, pandemics (like the COVID-19 
pandemic), and similar events, could materially adversely affect our operating results or result in a material weakness in our 
internal controls that could adversely affect the market price of our stock;

• Our international operations are complex and expose us to risks that could have a material adverse effect on our business, 

operating results, and financial condition; 

• We  face  a  variety  of  risks  in  doing  business  with  U.S.  and  foreign  federal,  state,  and  local  governments  and  government 
agencies,  including  risks  related  to  the  procurement  process,  budget  constraints  and  cycles,  termination  of  contracts,  and 
compliance with government contracting requirements;

• Changes in laws or regulations relating to privacy or the collection, processing, disclosure, storage, localization, or transmission 
of personal data, or any actual or perceived failure by us or our third-party service providers to comply with such laws and 
regulations, contractual obligations, or applicable privacy policies, could materially adversely affect our business;

• If  we  or  our  third-party  service  providers  experience  a  disruption  due  to  a  cybersecurity  attack  or  security  breach  and 
unauthorized parties obtain access to our customers’, prospects’, vendors’, or channel partners’ data, our data, our networks or 
other systems, or the cloud environments we manage, our offerings may be perceived as not being secure, our reputation may 
be harmed, demand for our offerings may be reduced, our operations may be disrupted, we may incur significant legal and 
financial liabilities, and our business could be materially adversely affected;

Risks Related to Our Class A Common Stock

• The market price of our class A common stock has been and may continue to be volatile;

• Because of the rights of our two classes of common stock and because we are controlled by Michael J. Saylor, who beneficially 
owns the majority of our class B common stock, Mr. Saylor could transfer control of MicroStrategy to a third party without 
the approval of our Board of Directors or our other stockholders, prevent a third party from acquiring us, or limit the ability of 
our other stockholders to influence corporate matters; 

• Future sales, or the perception of future sales, of our class A common stock, convertible debt instruments or other convertible 

securities could depress the price of our class A common stock;

Risks Related to Our Outstanding and Potential Future Indebtedness

• Our level and terms of indebtedness could adversely affect our ability to raise additional capital to further execute on our bitcoin 

acquisition strategy, fund our enterprise analytics software operations, and take advantage of new business opportunities;

• We may be unable to service our indebtedness, which could cause us to default on our debt obligations and could force us into 

bankruptcy or liquidation;

• We may be required to repay the 2028 Secured Notes prior to their stated maturity date, if the springing maturity feature is 

triggered;

• We may not have the ability to raise the funds necessary to settle for cash conversions of the Convertible Notes; and

5

• The conditional conversion feature of the Convertible Notes, if triggered, may adversely affect our financial condition and 

operating results.

We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. In 
addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained herein may not in 
fact occur. The forward-looking statements made herein relate only to events as of the date on which the statements were made. Except 
as may be required by law, we undertake no obligation to update our forward-looking statements to reflect events and circumstances 
after the date on which the statements were made or to reflect the occurrence of unanticipated events.

6

Item 1. 

Business 

Overview 

PART I

MicroStrategy® recently announced that it considers itself the world’s first Bitcoin development company. We are a publicly-traded 
operating company committed to the continued development of the Bitcoin network through our activities in the financial markets, 
advocacy and technology innovation. As an operating business, we are able to use cash flows as well as proceeds from equity and debt 
financings to accumulate bitcoin, which serves as our primary treasury reserve asset. We also develop and provide industry-leading AI-
powered enterprise analytics software that promotes our vision of Intelligence Everywhere™, and are using our software development 
capabilities  to  develop  bitcoin  applications.  Our  software  business,  which  we  have  operated  for  over  30  years,  is  our  predominant 
operational focus, providing cash flows and enabling us to pursue our bitcoin strategy. We believe that the combination of our operating 
structure, bitcoin strategy and focus on technology innovation differentiates us in the digital assets industry. 

Bitcoin Strategy

Our bitcoin strategy includes (i) acquiring bitcoin using cash flows from operations and proceeds from equity and debt financings, (ii) 
developing product innovations that leverage Bitcoin blockchain technology, and (iii) periodically engaging in advocacy and educational 
activities regarding the continued acceptance and value of bitcoin as an open, secure protocol for an internet-native digital asset and the 
Lightning Network.

Bitcoin Acquisition Strategy

We believe that bitcoin is an attractive asset because it can serve as a store of value, supported by a robust and public open-source 
architecture, that is untethered to sovereign monetary policy. We also believe that, due to its limited supply, bitcoin offers the potential 
to serve as a hedge against inflation in the long-term and, if its adoption increases, the opportunity for appreciation in value.  

In September 2020, our Board of Directors adopted a Treasury Reserve Policy (as amended to date, the “Treasury Reserve Policy”) that 
updated our treasury management and capital allocation strategies, under which our treasury reserve assets will consist of:

•

•

cash and cash equivalents and short-term investments (“Cash Assets”) held by us that exceed working capital requirements; 
and

bitcoin held by us, with bitcoin serving as the primary treasury reserve asset on an ongoing basis, subject to market conditions 
and anticipated needs of the business for Cash Assets.

In the first quarter of 2021, we adopted, in addition to and in conjunction with our Treasury Reserve Policy, a corporate strategy of 
acquiring and holding bitcoin, and from time to time, subject to market conditions, issuing debt or equity securities or engaging in other 
capital raising transactions with the objective of using the proceeds to purchase bitcoin.  

Our bitcoin acquisition strategy generally involves acquiring bitcoin with our liquid assets that exceed working capital requirements, 
and from time to time, subject to market conditions, issuing debt or equity securities or engaging in other capital raising transactions 
with the objective of using the proceeds to purchase bitcoin. We view our bitcoin holdings as long-term holdings and expect to continue 
to accumulate bitcoin. We have not set any specific target for the amount of bitcoin we seek to hold, and we will continue to monitor 
market conditions in determining whether to engage in additional financings to purchase additional bitcoin. This overall strategy also 
contemplates that we may (i) periodically sell bitcoin for general corporate purposes, including to generate cash for treasury management 
(which may include debt repayment), or in connection with strategies that generate tax benefits in accordance with applicable law, (ii) 
enter into additional capital raising transactions that are collateralized by our bitcoin holdings, and (iii) consider pursuing strategies to 
create income streams or otherwise generate funds using our bitcoin holdings.

Bitcoin-Related Innovations

We  believe  the  Bitcoin  network  provides  the  infrastructure  and  opportunity  for  the  development  of  financial  and  technological 
innovations, such as the Lighting Network (a decentralized second-layer payment protocol built on top of the Bitcoin blockchain that is 
intended to enable fast and less costly transactions). We are working to develop software products and service offerings that leverage 
the Lightning Network and exploring additional opportunities to develop offerings that leverage Bitcoin blockchain-based technology. 

Bitcoin Advocacy and Education 

Through various initiatives, such as our Bitcoin for Corporations sessions at MicroStrategy World, we seek to engage with and educate 
others about the opportunities available if they adopt bitcoin as a treasury reserve asset and to develop tools that leverage the Bitcoin 
blockchain and Lightning Network. In 2023, we also provided comments to the Financial Accounting Standards Board (“FASB”) on 
their published proposal with respect to the accounting treatment of digital assets. The FASB published the final standard in December 
2023.

7

Our Bitcoin Holdings

During 2023, we purchased a total of approximately 56,650 bitcoins at an aggregate purchase price of approximately $1.902 billion for 
an average purchase price of approximately $33,580 per bitcoin, inclusive of fees and expenses. We did not sell any bitcoin during 2023. 
During 2022, we purchased a total of approximately 8,813 bitcoins at an aggregate purchase price of approximately $287.9 million for 
an average purchase price of approximately $32,670 per bitcoin, inclusive of fees and expenses, and sold a total of approximately 704 
bitcoins for cash proceeds of approximately $11.8 million at an average sale price of approximately $16,786 per bitcoin, net of fees and 
expenses. During the period between January 1, 2024 and February 14, 2024, we purchased a total of approximately 850 bitcoins at an 
aggregate purchase price of approximately $37.2 million for an average purchase price of approximately $43,723 per bitcoin, inclusive 
of fees and expenses. We did not sell any bitcoins during the period between January 1, 2024 and February 14, 2024. Refer to the “Our 
Bitcoin Acquisition Strategy” section under “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” for further information regarding our bitcoin purchases, including the source of capital used to purchase bitcoin.

At December 31, 2023, we carried $3.626 billion of digital assets on our balance sheet, consisting of approximately 189,150 bitcoins 
and reflecting $2.269 billion in cumulative impairment losses attributable to bitcoin trading price fluctuations, and held $46.8 million in 
cash  and  cash  equivalents.  At  December  31,  2022,  we  carried  $1.840  billion  of  digital  assets  on  our  balance  sheet,  consisting  of 
approximately  132,500  bitcoins  and  reflecting  $2.153  billion  in  cumulative  impairment  losses  attributable  to  bitcoin  trading  price 
fluctuations, and held $43.8 million in cash and cash equivalents.

As of February 14, 2024, we held approximately 190,000 bitcoins that were acquired at an aggregate purchase price of $5.933 billion 
and an average purchase price of approximately $31,224 per bitcoin, inclusive of fees and expenses. As of February 14, 2024, at 4:00 
p.m. Eastern Time, the market price of one bitcoin reported on the Coinbase exchange (our principal market) was $51,744.68. 

Overview of the Bitcoin Industry and Market

Bitcoin is a digital asset that is issued by and transmitted through an open-source protocol, known as the Bitcoin protocol, collectively 
maintained by a peer-to-peer network of decentralized user nodes. This network hosts a public transaction ledger, known as the Bitcoin 
blockchain, on which bitcoin holdings and all validated transactions that have ever taken place on the Bitcoin network are recorded.  
Balances of bitcoin are stored in individual “wallet” functions, which associate network public addresses with one or more “private 
keys” that control the transfer of bitcoin. The Bitcoin blockchain can be updated without any single entity owning or operating the 
network. 

Creation of New Bitcoin and Limits on Supply

New bitcoin is created and allocated by the Bitcoin protocol through a “mining” process that rewards users that validate transactions in 
the Bitcoin blockchain.  Validated transactions are added in “blocks” approximately every 10 minutes. The mining process serves to 
validate  transactions  and  secure  the  Bitcoin  network.  Mining  is  a  competitive  and  costly  operation  that  requires  a  large  amount  of 
computational power to solve complex mathematical algorithms.  This expenditure of computing power is known as “proof of work.”  
To incentivize miners to incur the costs of mining bitcoin, the Bitcoin protocol rewards miners that successfully validate a block of 
transactions with newly generated bitcoin.  

The Bitcoin protocol limits the total number of bitcoin that can be generated over time to 21 million. The current reward for miners that 
successfully validate a block of transactions is 6.25 bitcoin per mined block.  Based on current mining rates, we anticipate the reward 
will decrease by half to 3.125 bitcoin per mined block sometime in April 2024.  This decrease in mining reward is referred to as a bitcoin 
halving, and it occurs after every 210,000 blocks are mined, which has historically occurred approximately every four years.  

Modifications to the Bitcoin Protocol

Bitcoin is an open-source network that has no central authority, so no one person can unilaterally make changes to the software that runs 
the network.  However, there is a core group of developers that maintain the code for the Bitcoin protocol, and they can propose changes 
to the source code and release periodic updates and other changes. Unlike most software that has a central entity that can push updates 
to users, bitcoin is a peer-to-peer network in which individual network participants, called nodes, decide whether to upgrade the software 
and accept the new changes. As a practical matter, a modification becomes part of the Bitcoin protocol only if the proposed changes are 
accepted by participants collectively having the most processing power, known as hash rate, on the network.  If a certain percentage of 
the nodes reject the changes, then a “fork” takes place and participants can choose the version of the software they want to run.   

Forms of Attack Against the Bitcoin Network and Wallets

Blockchain technology has many built-in security features that make it difficult for hackers and other malicious actors to corrupt the 
protocol or blockchain. However, as with any computer network, the Bitcoin network may be subject to certain attacks.  Some forms of 
attack include unauthorized access to wallets that hold bitcoin and direct attacks, like “51% attacks” or “denial-of-service attacks” on 
the Bitcoin protocol.  

Bitcoin is controllable only by the possessor of both the unique public key and private key(s) relating to the local or online digital wallet 
in which the bitcoin is held. Private keys used to access bitcoin balances are not widely distributed and are typically held on hardware 

8

(which can be physically controlled by the holder or by a third party such as a custodian) or via software programs on third-party servers.  
One form of obtaining unauthorized access to a wallet occurs following a phishing attack where the attacker deceives the victim and 
manipulates them into sharing their private keys for their digital wallet or other sensitive information.  Other similar attacks may also 
result in the loss of private keys and the inability to access, and effective loss of, the corresponding bitcoin.  See “Item 1A. Risk Factors 
– Risks Related to Our Bitcoin Acquisition Strategy and Holdings – We face risks relating to the custody of our bitcoin, including the 
loss or destruction of private keys required to access our bitcoin and cyberattacks or other data loss relating to our bitcoin.”

A “51% attack” may occur when a group of miners attain more than 50% of the Bitcoin network’s mining power, thereby enabling them 
to control the Bitcoin network and protocol and manipulate the blockchain.  A “denial-of-service attack” occurs when legitimate users 
are unable to access information systems, devices, or other network resources due to the actions of a malicious actor flooding the network 
with traffic until the network is unable to respond or crashes. The Bitcoin network has been, and can be in the future, subject to denial-
of-service attacks, which can result in temporary delays in block creation and in the transfer of bitcoin.   See “Item 1A. Risk Factors – 
Risks Related to Our Bitcoin Acquisition Strategy and Holdings – Bitcoin and other digital assets are novel assets, and are subject to 
significant legal, commercial, regulatory and technical uncertainty.”

Bitcoin Industry Participants

The primary Bitcoin industry participants are miners, investors and traders, digital asset exchanges and service providers, including 
custodians, brokers, payment processors, wallet providers and financial institutions. 

Miners.  Miners range from bitcoin enthusiasts to professional mining operations that design and build dedicated mining machines and 
data centers, including mining pools, which are groups of miners that act cohesively and combine their processing power to mine bitcoin 
blocks. See “—Creation of New Bitcoin and Limits on Supply” above.

Investors and Traders.  Bitcoin investors and traders include individuals and institutional investors who, directly or indirectly, purchase, 
hold, and sell bitcoin or bitcoin-based derivatives. On January 10, 2024, the Securities and Exchange Commission (“SEC”) issued an 
order approving several applications for the listing and trading of shares of spot bitcoin exchange-traded products (“ETPs”) on U.S. 
national securities exchanges. While the SEC had previously approved exchange-traded funds where the underlying assets were bitcoin 
futures contracts, this order represents the first time the SEC has approved the listing and trading of ETPs that acquire, hold and sell 
bitcoin directly. ETPs can be bought and sold on a stock exchange like traditional stocks, and provide investors with another means of 
gaining economic exposure to bitcoin through traditional brokerage accounts.

Digital Asset Exchanges. Digital asset exchanges provide trading venues for purchases and sales of bitcoin in exchange for fiat or other 
digital assets.  Bitcoin can be exchanged for fiat currencies, such as the U.S. dollar, at rates of exchange determined by market forces 
on  bitcoin  trading  platforms,  which  are  not  regulated  in  the  same  manner  as  traditional  securities  exchanges.    In  addition  to  these 
platforms, over-the-counter markets and derivatives markets for bitcoin also exist.  The value of bitcoin within the market is determined, 
in part, by the supply of and demand for bitcoin in the global bitcoin market, market expectations for the adoption of bitcoin as a store 
of value, the number of merchants that accept bitcoin as a form of payment, and the volume of peer-to-peer transactions, among other 
factors. For a discussion of risks associated with digital asset exchanges, see “Item 1A. Risk Factors—Risks Related to Our Bitcoin 
Acquisition Strategy and Holdings—Due to the unregulated nature and lack of transparency surrounding the operations of many bitcoin 
trading venues, bitcoin trading venues may experience greater fraud, security failures or regulatory or operational problems than trading 
venues for more established asset classes, which may result in a loss of confidence in bitcoin trading venues and adversely affect the 
value of our bitcoin.”  

Service providers.  Service providers offer a multitude of services to other participants in the Bitcoin industry, including custodial and 
trade execution services, commercial and retail payment processing, loans secured by bitcoin collateral, and financial advisory services.  
If  adoption  of  the  Bitcoin  network  continues  to  materially  increase,  we  anticipate  that  service  providers  may  expand  the  currently 
available range of services and that additional parties will enter the service sector for the Bitcoin network. 

Other Digital Assets

As  of  the  date  of  this  Annual  Report,  bitcoin  was  the  largest  digital  asset  by  market  capitalization.  However,  there  are  numerous 
alternative digital assets and many entities, including consortia and financial institutions, are researching and investing resources into 
private  or  permissioned  blockchain  platforms  or  digital  assets  that  do  not  use  proof-of-work  mining  like  the  Bitcoin  network.  For 
example,  in  late  2022,  the  Ethereum  network  transitioned  to  a  “proof-of-stake”  mechanism  for  validating  transactions  that  requires 
significantly less computing power than proof-of-work mining. Other alternative digital assets that compete with bitcoin in certain ways 
include “stablecoins,” which are designed to maintain a constant price because of their issuers’ promise to hold high-quality liquid assets 
(such as U.S. dollar deposits and short-term U.S. treasury securities) equal to the total value of stablecoins in circulation. Stablecoins 
have grown rapidly as an alternative to bitcoin and other digital assets as a medium of exchange and store of value, particularly on digital 
asset trading platforms. As of December 31, 2023, two of the seven largest digital assets by market capitalization are U.S. dollar-backed 
stablecoins. 

Additionally, central banks in some countries have started to introduce digital forms of legal tender. For example, China’s central bank 
digital currency (“CBDC”) project was made available to consumers in January 2022, and governments including the United States and 

9

the European Union have been discussing the potential creation of new CBDCs. For a discussion of risks relating to the emergence of 
other digital assets, see “Item 1A. Risk Factors – Risks Related to Our Bitcoin Acquisition Strategy and Holdings—The emergence or 
growth of other digital assets, including those with significant private or public sector backing, could have a negative impact on the 
price of bitcoin and adversely affect our business.” 

Custody of our Bitcoin

We hold substantially all of our bitcoin in custody accounts at U.S.-based, institutional-grade custodians that have demonstrated records 
of regulatory compliance and information security. As a result, the primary counterparty risk we are exposed to with respect to our 
bitcoin is performance obligations under the various custody arrangements into which we have entered. We custody our bitcoin across 
multiple custodians to diversify our potential risk exposure to any one custodian.  Our custodial services contracts do not restrict our 
ability to reallocate our bitcoin among our custodians, and our bitcoin holdings may be concentrated with a single custodian from time 
to time. In light of the significant amount of bitcoin we hold, we continually seek to engage additional digital asset custodians to further 
diversify the custody of our bitcoin. 

We carefully select the custodians that custody our bitcoin after undertaking a due diligence process.  As part of our custodian selection 
process, we evaluate for and select custodians that can demonstrate that they operate with strict security protocols, including multifactor 
authentication procedures designed to safekeep our bitcoin. In addition, our custodial services agreements generally specify that the 
private keys that control our bitcoin will be held in offline or “cold” storage, which is designed to mitigate risks that a system may be 
susceptible to when connected to the internet, including the risks associated with unauthorized network access and cyberattacks.  We 
also negotiate liability provisions in our custodial contracts, pursuant to which our custodians are held liable for their failure to safekeep 
our bitcoin. In addition to our custodial arrangements, we also utilize affiliates of our bitcoin custodians to execute bitcoin acquisition 
and disposition transactions on our behalf. We leverage the due diligence we conduct in connection with our custodial arrangements 
when conducting due diligence of these trade execution service providers. 

We also conduct due diligence reviews during the custodial relationship to monitor the safekeeping of our bitcoin. As part of our process, 
we obtain and review our custodians’ Services Organization Controls reports. We are also contractually entitled to review our custodians’ 
relevant internal controls through a variety of methods. We have in the past conducted, and expect to conduct in the future, supplemental 
due  diligence  when  we  believe  it  is  warranted  by  market  circumstances  or  otherwise.  For  example,  we  obtained  supporting 
documentation to verify certain factual information, including documentation and analysis regarding financial solvency, exposure to 
troubled exchanges, regulatory compliance, security protocols and our ownership of our bitcoin.  

We negotiate specific contractual terms and conditions with our custodians that we believe will help establish, under existing law, that 
our  property  interest  in  the  bitcoin  held  by  our  custodians  is  not  subject  to  the  claims  of  the  custodian’s  creditors  in  the  event  the 
custodian enters bankruptcy, receivership or similar insolvency proceedings.  All of our custodians are subject to regulatory regimes 
intended to protect customers in the event that a custodian enters bankruptcy, receivership or similar insolvency proceedings. Based on 
existing law and the terms and conditions of our contractual arrangements with our custodians, we believe that the bitcoin held on our 
behalf by our custodians would not be considered part of a custodian’s bankruptcy estate were one or more of our custodians to enter 
bankruptcy, receivership or similar insolvency proceedings.  For a discussion of risks relating to the custody of our bitcoin, see “Item 
1A. Risk Factors—Risks Related to Our Bitcoin Acquisition Strategy and Holdings—Our bitcoin acquisition strategy exposes us to 
various risks associated with bitcoin,” and “—Our bitcoin acquisition strategy exposes us to risk of non-performance by counterparties.”      

Potential Advantages and Disadvantages of Holding Bitcoin

We believe that bitcoin is an attractive asset because it can serve as a store of value, supported by a robust and public open-source 
architecture, that is untethered to sovereign monetary policy. We also believe that, due to its limited supply, bitcoin offers the potential 
to serve as a hedge against inflation in the long-term and, if its adoption increases, the opportunity for appreciation in value.

Bitcoin exists entirely in electronic form, as virtually irreversible public transaction ledger entries on the blockchain, and transactions 
in bitcoin are recorded and authenticated not by a central repository, but by a decentralized peer-to-peer network.  This decentralization 
mitigates  the  risks  of  certain  threats  common  to  centralized  computer  networks,  such  as  denial-of-service  attacks,  and  reduces  the 
dependency of the bitcoin network on any single system.  The decentralization of user nodes and miners also mitigates the risk of a 51% 
attack, which would be very costly and difficult to execute with respect to bitcoin because the Bitcoin network is open source and widely 
distributed, and transactions on the blockchain require significant computing power to be validated. However, while the Bitcoin network 
as a whole is decentralized, the private keys used to access bitcoin balances are not widely distributed and are susceptible to phishing 
and other attacks designed to obtain sensitive information or gain access to password-protected systems. Loss of such private keys can 
result in an inability to access, and effective loss of, the corresponding bitcoin. Consequently, bitcoin holdings are susceptible to all of 
the risks inherent in holding any electronic data, such as power failure, data corruption, security breach, communication failure and user 
error, among others. These risks, in turn, make bitcoin substantially more susceptible to theft, destruction, or loss of value from hackers, 
corruption,  viruses  and  other  technology-specific  factors  as  compared  to  conventional  fiat  currency  or  other  conventional  financial 
assets.  See “Item 1A. Risk Factors—Risks Related to Our Bitcoin Acquisition Strategy and Holdings—If we or our third-party service 
providers experience a security breach or cyberattack and unauthorized parties obtain access to our bitcoin, or if our private keys are 

10

lost or destroyed, or other similar circumstances or events occur, we may lose some or all of our bitcoin and our financial condition and 
results of operations could be materially adversely affected.”  

In addition, the Bitcoin network relies on open-source developers to maintain and improve the Bitcoin protocol. Accordingly, bitcoin 
may be subject to protocol design changes, governance disputes such as “forked” protocols, competing protocols, and other open source-
specific risks that do not affect conventional proprietary software.

We believe that in the context of the economic uncertainty precipitated by escalating geopolitical tensions and central banks having 
adopted inflationary measures at various times in recent history, as well as the breakdown of trust in and between political institutions 
and political parties in the United States and globally, bitcoin represents an attractive store of value, and that opportunity for appreciation 
in the value of bitcoin exists in the event that such factors lead to more widespread adoption of the use and acceptance of bitcoin and 
the adoption of bitcoin as a treasury reserve alternative by institutions.

Government Regulation

The laws and regulations applicable to bitcoin and digital assets are evolving and subject to interpretation and change.

Governments around the world have reacted differently to digital assets; certain governments have deemed them illegal, and others have 
allowed their use and trade without restriction, while in some jurisdictions, such as the U.S., digital assets are subject to overlapping, 
uncertain and evolving regulatory requirements.

As digital assets have grown in both popularity and market size, the U.S. Executive Branch, Congress and a number of U.S. federal and 
state agencies, including the Financial Crimes Enforcement Network, the Commodity Futures Trading Commission (“CFTC”), the SEC, 
the Financial Industry Regulatory Authority, the Consumer Financial Protection Bureau, the Department of Justice, the Department of 
Homeland Security, the Federal Bureau of Investigation, the IRS and state financial regulators, have been examining the operations of 
digital asset networks, digital asset users and digital asset exchanges, with particular focus on the extent to which digital assets can be 
used to violate state or federal laws, including to facilitate the laundering of proceeds of illegal activities or the funding of criminal or 
terrorist enterprises, and the safety and soundness and consumer-protective safeguards of exchanges or other service-providers that hold, 
transfer, trade or exchange digital assets for users. Many of these state and federal agencies have issued consumer advisories regarding 
the risks posed by digital assets to investors. In addition, federal and state agencies, and other countries have issued rules or guidance 
regarding the treatment of digital asset transactions and requirements for businesses engaged in activities related to digital assets.

Depending on the regulatory characterization of bitcoin, the markets for bitcoin in general, and our activities in particular, our business 
and our bitcoin acquisition strategy may be subject to regulation by one or more regulators in the United States and globally. Ongoing 
and future regulatory actions may alter, to a materially adverse extent, the nature of digital assets markets, the participation of industry 
participants,  including  service  providers  and  financial  institutions  in  these  markets,  and  our  ability  to  pursue  our  bitcoin  strategy. 
Additionally, U.S. state and federal and foreign regulators and legislatures have taken action against industry participants, including 
digital assets businesses, and enacted restrictive regimes in response to adverse publicity arising from hacks, consumer harm, or criminal 
activity stemming from digital assets activity. U.S. federal and state energy regulatory authorities are also monitoring the total electricity 
consumption of cryptocurrency mining, and the potential impacts of cryptocurrency mining to the supply and dispatch functionality of 
the wholesale grid and retail distribution systems. Many state legislative bodies have passed, or are actively considering, legislation to 
address the impact of cryptocurrency mining in their respective states.

The  CFTC  takes  the  position  that  some  digital  assets,  including  bitcoin,  fall  within  the  definition  of  a  “commodity”  under  the 
Commodities Exchange Act of 1936, as amended (the “CEA”). Under the CEA, the CFTC has broad enforcement authority to police 
market manipulation and fraud in spot digital assets markets in which we may transact. Beyond instances of fraud or manipulation, the 
CFTC generally does not oversee cash or spot market exchanges or transactions involving digital asset commodities that do not utilize 
margin, leverage, or financing. In addition, CFTC regulations and CFTC oversight and enforcement authority apply with respect to 
futures,  swaps,  other  derivative  products  and  certain  retail  leveraged  commodity  transactions  involving  digital  asset  commodities, 
including the markets on which these products trade.

The SEC and its staff have taken the position that certain other digital assets fall within the definition of a “security” under the U.S. 
federal securities laws. Public statements made by senior officials and senior members of the staff at the SEC indicate that the SEC does 
not consider bitcoin to be a security under the federal securities laws. However, such statements are not official policy statements by the 
SEC and reflect only the speakers’ views, which are not binding on the SEC or any other agency or court and cannot be generalized to 
any other digital assets.

In addition, since transactions in bitcoin provide a degree of anonymity, they are susceptible to misuse for criminal activities, such as 
money  laundering.  This  misuse,  or  the  perception  of  such  misuse,  could  lead  to  greater  regulatory  oversight  of  bitcoin  and  Bitcoin 
platforms, and there is the possibility that law enforcement agencies could close bitcoin platforms or other bitcoin-related infrastructure 
with little or no notice and prevent users from accessing or retrieving bitcoin held via such platforms or infrastructure.  For example, in 
her January 2021 nomination hearing before the Senate Finance Committee, Treasury Secretary Janet Yellen noted that cryptocurrencies 
have the potential to improve the efficiency of the financial system but that they can be used to finance terrorism, facilitate money 

11

laundering, and support activities that threaten U.S. national security interests and the integrity of the U.S. and international financial 
systems.  The U.S. Treasury Department’s Office of Foreign Assets Control has issued updated advisories regarding the use of virtual 
currencies, added a number of digital asset exchanges and service providers to the Specially Designated Nationals and Blocked Persons 
list and engaged in several enforcement actions, including a series of enforcement actions that have either shut down or significantly 
curtailed the operations of several smaller digital asset exchanges associated with Russian and/or North Korean nationals.

As noted above, activities involving bitcoin and other digital assets may fall within the jurisdiction of more than one financial regulator 
and various courts and such laws and regulations are rapidly evolving and increasing in scope.  On March 9, 2022, President Biden 
signed  an  executive  order  relating  to  cryptocurrencies.  While  the  executive  order  did  not  mandate  the  adoption  of  any  specific 
regulations, it instructed various federal agencies to consider potential regulatory measures, including the evaluation of the creation of 
a U.S. CBDC. On September 16, 2022, the White House released a framework for digital asset development, based on reports from 
various government agencies, including the U.S. Department of Treasury, the Department of Justice, and the Department of Commerce.  
Among other things, the framework encourages regulators to pursue enforcement actions, issue guidance and rules to address current 
and emergent risks, support the development and use of innovative technologies by payment providers to increase access to instant 
payments, consider creating a federal framework to regulate nonbank payment providers, and evaluate whether to call upon Congress 
to amend the Bank Secrecy Act and laws against unlicensed money transmission to apply explicitly to digital asset service providers. 
There have also been several bills introduced in Congress that propose to establish additional regulation and oversight of the digital 
asset markets.

Enterprise Analytics Software Strategy

MicroStrategy is a pioneer in AI-powered business intelligence (BI), and a global leader in enterprise analytics solutions. We provide 
software and services designed to turn complex, chaotic data environments into rich, reliable, and convenient information feeds for our 
customers. Our vision is to make every worker a domain expert by delivering Intelligence Everywhere™.  

Our cloud-native flagship, MicroStrategy ONE™, powers some of the largest analytics deployments in the world for customers spanning 
a wide range of industries, including retail, banking, technology, manufacturing, insurance, consulting, healthcare, telecommunications, 
and the public sector.  

Integral to the MicroStrategy ONE platform are Generative AI capabilities that are designed to automate and accelerate the deployment 
of  AI-enabled  applications  across  our  customers’  enterprises.  By  making  advanced  analytics  accessible  through  conversational  AI, 
MicroStrategy ONE provides non-technical users with the ability to directly access novel and actionable insights for decision-making.

The MicroStrategy ONE Platform

MicroStrategy ONE combines the flexibility and scalability afforded by a modern, cloud application with the reliability and security of 
our  robust  data  governance  model.  It  empowers  users  by  making  rich  analytics  easily  accessible  and  personalized,  while  enabling 
organizations to harness the value of their data wherever it is needed. 

Key Capabilities and Competitive Differentiators:

Our key capabilities and competitive differentiators include the following:

1.

2.

3.

4.

5.

6.

Built  for  the  cloud.  Our  cloud-native,  containerized  architecture  has  been  optimized  for  all  three  hyperscalers  –  AWS, 
Azure, and GCP – giving our customers freedom of choice and making it easy to embed analytics into custom or third-party 
cloud and mobile applications. 

Auto, the AI assistant. Our AI bot automates a variety of complex functions using a natural language interface, including 
SQL generation, dashboard creation, data discovery and advanced analytics like forecasting and key driver analysis.  Our 
AI assistant tool enables our customers to build their own fully customized bot for any application in a matter of minutes.

HyperIntelligence™.  This  innovative  feature  presents  context-based,  click-free  insights  to  the  user  by  hovering  over 
keywords  on  the  screen.  It  can  be  implemented  on  mobile,  web,  or  custom  applications  to  enrich  understanding  and 
streamline workflows.

Our Enterprise Semantic Graph™ is a powerful metadata layer that helps ensure data insights are trustworthy regardless 
of how far-reaching the applications and users of data may reside.

Flexible deployment. Customers can choose to deploy our platform on premises, using their own cloud environment, or 
through our fully managed MicroStrategy Cloud Environment (MCE).

Open  and  interoperable.  Developers  can  leverage  scripts,  APIs,  and  200+  connectors  (local  and  cloud)  to  embed  the 
platform or build predictive, machine learning-enhanced data models on top of a secure and trusted foundation.

12

FedRAMP Authorization 

The MicroStrategy Cloud for Government service (“MCG Service”) is authorized to operate under the Federal Risk and Authorization 
Management Program (“FedRAMP”) guidelines, which certifies compliance with essential cloud security and data protection standards 
set by the U.S. Federal government. The solution offers always-on threat monitoring that meets the rigorous technical and regulatory 
needs of governments and financial institutions worldwide. The MCG Service achieved this designation through collaboration with the 
U.S. Department of Health and Human Services. 

MicroStrategy Professional Services™

Through our MicroStrategy Support, MicroStrategy Consulting, and MicroStrategy Education services, we help customers deploy and 
customize our solutions to facilitate adoption and maximize returns on data investments.

MicroStrategy Support

Our global network of MicroStrategy-certified technical support experts help our customers achieve their system availability and usage 
goals through highly responsive troubleshooting and assistance. Standard Support is included in every maintenance plan or subscription 
license. Premium support options are also available for extended coverage and enhanced service at each touchpoint.

MicroStrategy Consulting

Many companies lack the internal expertise needed to design solutions for managing and optimizing their data stores. MicroStrategy 
Consultants deliver architecture and implementation services to help customers realize their desired results. With thousands of successful 
projects delivered to customers worldwide, our consultants apply industry best practices to define, develop, and deliver AI-powered 
analytics solutions for virtually any business intelligence need.  

MicroStrategy Education

To help organizations maximize the adoption and performance of their MicroStrategy solutions, MicroStrategy Education offers free 
and paid learning options, available worldwide in multiple languages and a variety of formats—both in person and online, live and on-
demand. 

Sales and Marketing

Licensing Models

MicroStrategy  sells  its  software  platform  under  two  pricing  models:  (i)  traditional  enterprise  software  licensing  for  on  premise 
deployments, and (ii) subscriptions for cloud-based deployments. Enterprise software license terms are often perpetual, but term licenses 
typically extend for between 12 and 36 months and include standard support and maintenance for the term of the license. Subscriptions 
for cloud-based deployments typically are for 36 months and include standard support. Premium support services are available with 
either licensing model for added fees.

Dedicated Sales and Customer Success Teams

We sell our offerings chiefly through our direct sales force, with sales offices throughout the world. We also support customers post-
sale through a dedicated Customer Success team that manages the customer lifecycle, from onboarding and training through license 
renewal  and  expansion.   This  separation  allows  our  Sales  team  to  focus  on  new  business  development  and  acquisition,  while  our 
Customer Success team focuses on customer experience, satisfaction, and lifetime value. 

Strategic Partnerships

We  have  established  strategic  partnerships  with  a  wide  variety  of  third-party  vendors,  including  cloud  hosting  providers  (AWS, 
Microsoft, and Google), system integrators, consulting firms, value added resellers (VARs), managed service providers (MSPs), and 
independent software vendors (ISVs). These firms resell, support, or extend the MicroStrategy platform for a variety of commercial 
purposes, and our agreements with them generally provide non-exclusive rights to our software, marketing materials, product training, 
and direct sales force for field-level assistance.

We make significant financial investments with our channel partners, including technical training, certifications, pre-sales and sales 
enablement, and co-marketing programs. Through our joint efforts, we believe customers can minimize their risk and maximize the 
return on their business intelligence projects. Our channel partners allow us to extend sales and service coverage and industry-specific 
expertise across regions, languages, and business types.

Marketing 

13

Our marketing programs target the following principal audiences:

•

•

•

•

technology and line-of-business executives across large, global enterprises and mid-size organizations;

government technology buyers and vendors to the government community;

ISVs that want to embed analytics technology in their applications; and

system  integrators  that  have  technology  relationships  with  large  enterprises,  governments,  and  information-intensive 
businesses.

The channels we use to reach prospective buyers and partners include digital and social media, search and display advertising, industry 
and hosted events, webinars, email, partner co-marketing activities, and educational forums.

Competition

The analytics market is highly competitive and subject to rapidly changing technology and market conditions. For enterprise analytics, 
we compete with global ISVs, such as IBM, Microsoft, Oracle, Salesforce, and SAP. Our ability to compete successfully depends on a 
number of factors within and outside of our control.  Some of these factors include software quality, performance and reliability; the 
quality of our service and support teams; marketing and prospecting effectiveness; the ability to incorporate artificial intelligence and 
other technically advanced features; and our ability to differentiate our products. Failure to perform in these or other areas may reduce 
the demand for our offerings and materially adversely affect our revenue from both existing and prospective customers.

Government Regulation

Aspects of our business involve collecting, processing, disclosing, storing, and transmitting personal data, which are subject to certain 
privacy policies, contractual obligations, and U.S. and foreign laws, regulations, and directives relating to privacy and data protection. 
We store a substantial amount of customer and employee data, including personal data, on our networks and other systems and the cloud 
environments we manage. In addition, the types of data subject to protection as personal data in the European Union, the United States, 
and elsewhere have been expanding. In recent years, the collection and use of personal data by companies have come under increased 
regulatory and public scrutiny, especially in relation to the collection and processing of sensitive data, such as healthcare, biometric, 
genetic,  financial  services,  and  children’s  data,  precise  location  data,  and  data  regarding  a  person’s  race  or  ethnic  origins,  political 
opinions,  or  religious  beliefs.    For  example,  in  the  United  States,  protected  health  information  is  subject  to  the  Health  Insurance 
Portability and Accountability Act of 1996 (“HIPAA”), which can provide for civil and criminal penalties for noncompliance. Entities 
(such as us) that engage in creating, receiving, maintaining, or transmitting protected health information provided by covered entities 
and other business associates are subject to enforcement under HIPAA.  Our access to protected health information triggers obligations 
to comply with certain privacy rules and data security requirements under HIPAA.

There are a broad variety of other data protection laws in the United States that are applicable to our activities, and a wide range of 
enforcement agencies at both the state and federal levels that can review companies for privacy and data security concerns based on 
general consumer protection laws. The Federal Trade Commission and state Attorneys General all are aggressive in reviewing privacy 
and data security protections for consumers. New laws also are being considered at both the state and federal levels. A broad range of 
legislative measures also have been introduced at the federal level. Accordingly, failure to comply with federal and state laws (both 
those currently in effect and future legislation) regarding privacy and security of personal information could expose us to fines and 
penalties under such laws. In the event of a security breach, we also may have obligations to notify our customers or other parties or 
individuals about this breach, and this can lead to significant costs and the risk of potential enforcement and/or litigation. There is also 
a threat of consumer class actions related to these laws and the overall protection of personal data. Even if we are not determined to have 
violated these laws, government investigations into these issues typically require the expenditure of significant resources and generate 
negative publicity, which could harm our reputation and our business.

In the European Union, the General Data Protection Regulation (“GDPR”) imposes requirements regarding the handling and security of 
personal data, requires disclosure of data breaches to individuals, customers, and data protection authorities in certain circumstances, 
requires  companies  to  honor  data  subjects’  requests  relating  to  their  personal  data,  permits  regulators  to  impose  fines  of  up  to 
€20,000,000 or 4% of global annual revenue, whichever is higher, and establishes a private right of action.  Furthermore, a new ePrivacy 
Regulation, regulating electronic communications, was proposed in 2017 and is under consideration by the European Commission, the 
European Parliament, and the European Council. More recently, the Court of Justice of the European Union (“CJEU”) invalidated the 
U.S.-EU Privacy Shield in July 2020.  The U.S.-EU Privacy Shield provided a mechanism to lawfully transfer personal data from the 
European Union to the United States and certain other countries.  In the wake of the invalidation of the U.S.-EU Privacy Shield, we 
have  transitioned  to  reliance  on  the  EU  Standard  Contractual  Clauses  (“SCCs”)  to  lawfully  transfer  certain  personal  data  from  the 
European Union to the United States. 

In June 2021, the European Data Protection Board (“EDPB”) issued formal recommendations on measures to ensure compliance with 
the  EU  data  protection  requirements  when  transferring  personal  data  outside  of  the  European  Economic  Area  (the  “EDPB 
Recommendations”). In summary, if “problematic legislation” or practices are identified in the destination country which impinge on 

14

the effectiveness of the appropriate safeguards of the transfer tool(s), the EDPB now recommends the data exporter to consider whether 
the laws/practices will be applied in practice to the relevant data, taking into account the importer’s experience and sector.

In addition, the EDPB issued a new set of SCCs in June 2021, which were required to be adopted for new transfers of personal data 
from September 2021 and replace those used for existing transfers of personal data by December 2022. The new SCCs place obligations 
on us as a data importer in relation to government authorities’ access requests in respect of personal data transferred under the SCCs. 
The EDPB Recommendations are designed to be read in tandem with the new SCCs and set out requirements for organizations to assess 
third  countries  and  identify  appropriate  data  protection  supplementary  measures  to  be  implemented  on  a  case-by-case  basis  where 
needed. 

The rules involving this alternative SCC data transfer option are continually undergoing revision and this transfer mechanism may also 
be declared invalid (or require us to change our business practices) in the future, requiring us to provide an alternative means of data 
transfer or implement significant changes in our data security and protection practices.

On July 10, 2023, the European Commission formally adopted an adequacy decision in respect of the EU-U.S. Data Privacy Framework 
(“DPF”). The DPF provides for safe transfers of personal data from the EU to U.S. companies which have joined the DPF and have 
agreed to comply with the DPF principles. The DPF replaces the previous EU-U.S. Privacy Shield and contains new U.S. data privacy 
principles. The DPF will be administered by the U.S. Department of Commerce, which will process applications for certification and 
monitor whether participating companies continue to meet their certification criteria and the U.S. Federal Trade Commission will enforce 
compliance with the DPF. Organizations like MicroStrategy that retained their certifications under the previous EU-U.S. Privacy Shield 
may begin relying on DPF immediately and will be provided with guidance to facilitate transition to DPF. Similar to the SCCs, the 
requirements under the DPF are subject to change and this transfer mechanism may also be declared invalid (or require us to change our 
business practices) in the future.  In addition, given the uncertainty surrounding the long-term validity of the new DPF, there is some 
resistance to formal adoption of the DPF as a data transfer mechanism by certain entities, including some of our customers and vendors, 
which may require us to evaluate alternative means of data transfer or implement significant changes in our data security and protection 
practices.

As with other issues related to the withdrawal of the United Kingdom from the European Union, commonly referred to as “Brexit,” 
there are open questions about how personal data will be protected in the UK and whether personal information can transfer from the 
EU to the UK. Following the withdrawal of the UK from the EU, the UK Data Protection Act of 2018 applies to the processing of 
personal data that takes place in the UK and includes parallel obligations to those set forth by GDPR. While the Data Protection Act of 
2018 in the United Kingdom that “implements” and complements GDPR achieved Royal Assent on May 23, 2018, and is now effective 
in the United Kingdom, it is still unclear whether transfer of data from the European Economic Area, or EEA, to the United Kingdom 
will remain lawful under GDPR.   The United Kingdom government has already determined that it considers all European Union and 
EEA member states to be adequate for the purposes of data protection, ensuring that data flows from the United Kingdom to the European 
Union/EEA remain unaffected.  The UK and EEA recently announced that personal data may flow between the EU/EEA and the UK 
without the need for SCCs. However, in response to concerns expressed primarily about changes to the UK data protection framework 
and human rights legislation, Europe’s adequacy decision will sunset and require renewal four years after entry.

In addition, on June 8, 2023, the UK and U.S. reached a commitment to establish a UK Extension to the DPF that will create a ‘data 
bridge’ between the two countries. The UK Government subsequently adopted regulations recognizing the U.S. as providing an adequate 
level of protection, allowing personal data in the scope of the DPF to be transferred to organizations in the U.S. which participate in the 
UK Extension to the EU-U.S. DPF beginning on October 12, 2023.

Brazil  also  enacted  the  Lei  Geral  de  Proteção  de  Dados  (the  “Brazilian  General  Data  Protection  Law”),  which  became  effective  in 
August 2020 and imposes requirements largely similar to GDPR on products and services offered to users in Brazil.  We may also be 
subject  in  China  to  the  Cybersecurity  Law  that  went  into  effect  in  June  2017  and  a  revision  of  the  Personal  Information  Security 
Specification that went into effect in October 2020, which have uncertain but broad application and impose a number of new privacy 
and data security obligations. In the summer of 2021, China passed the Data Security Law of the P.R.C (“DSL”), which came into effect 
on September 1, 2021. China also passed the Personal Information Protection Law of the P.R.C. (“PIPL”), which came into effect on 
November 1, 2021. The PIPL resembles GDPR in many aspects but will create new and challenging obligations for companies doing 
business in China. Under these new regulations, if an entity operating in China violates the law, regulators may order it to take corrective 
actions, issue warnings, confiscate illegal income, suspend services, revoke operating permits or business licenses, or issue a fine. The 
fine  can  be  up  to  ¥50  million  or  5  percent  of  an  organization’s  annual  revenue  for  the  prior  financial  year.  A  broad  range  of  other 
countries continue to explore either new privacy and data security laws or changes to existing laws.

In addition to these specific laws, we also are subject to other privacy, security, and data protection laws around the world. In addition 
to the laws in place already, other countries are also considering new or expanded laws governing privacy and data security that may 
impact our business practices.  These laws may impact our ongoing business activities and our relationships with our business partners, 
customers and service providers.  

In the United States there also are specific state laws that may impact our business activities. For example, the state of California adopted 
a  comprehensive  privacy  law,  the  California  Consumer  Privacy  Act  (“CCPA”),  which  took  effect  in  January  2020  and  became 
enforceable in July 2020.  We have been and will continue to be required to devote substantial resources to implement and maintain 

15

compliance with the CCPA, and noncompliance could result in regulatory investigations and fines or private litigation. Moreover, in 
November 2020, California voters approved a privacy law, the California Privacy Rights Act (“CPRA”), which amends the CCPA to 
create privacy rights and obligations in California. More than 12 other states already have passed similar state privacy laws, which 
already have gone into effect or will go into effect in the future. In addition, the state of Washington passed the My Health My Data Act 
in 2023 which specifically regulates health information that is not otherwise regulated by the HIPAA rules. Other states have already 
passed  similar  laws  and  other  states  may  do  so  in  the  future.  All  of  these  privacy  laws  may  impact  our  business  activities  and  our 
relationships with business partners, customers and service providers. 

Furthermore, the U.S. Congress is considering comprehensive privacy legislation. At this time, it is unclear whether Congress will pass 
such a law and if so, when and what it will require and prohibit.  Moreover, it is not clear whether any such legislation would give the 
Federal Trade Commission (“FTC”) any new authority to impose civil penalties for violations of the Federal Trade Commission Act in 
the first instance, whether Congress will grant the FTC rulemaking authority over privacy and information security, or whether Congress 
will vest some or all privacy and data security regulatory authority and enforcement power in a new agency, akin to EU data protection 
authorities.

Employees

As of December 31, 2023, we had a total of 1,934 employees, of whom 642 were based in the United States and 1,292 were based 
internationally. None of our employees in the United States is represented by a labor union; however, employees of certain of our foreign 
subsidiaries are members of trade or local unions.  For example, in France, our employees are represented by a works council as required 
by local law. We have not experienced any work stoppages and generally consider our relations with our employees to be good.

The following table summarizes employee headcount as of the dates indicated:

Subscription services
Product support
Consulting
Education
Sales and marketing
Research and development
General and administrative

Total headcount

December 31,
2023

December 31,
2022

December 31,
2021

100
154
399
13
390
642
236
1,934

110
183
447
16
434
688
274
2,152

72
174
413
36
470
699
257
2,121

We recognize and value the contribution of all our employees. Due to their dedication, hard work, loyalty, and commitment, we have 
had continued success as a company.  Our philosophy is to create an agile, evolving environment that allows all of our employees to 
grow and thrive, with initiatives and platforms that reward and recognize employees for their hard work and commitment to delivering 
personal excellence and creativity at MicroStrategy.

Our human capital management objectives are to attract, retain, and develop leading talent to deliver on our business strategies.  To 
accomplish these objectives, we constantly strive to understand the drivers of talent attraction, retention, and sustainable engagement 
with our employees in each of the geographies in which we operate.  As part of this process, we regularly benchmark the benefits we 
offer our employees against those offered within our industry generally and the local markets in which we operate. During 2023, we 
continued to expand our equity compensation programs worldwide to provide our employees with greater opportunities to share in any 
appreciation of our class A common stock. In addition, we pride ourselves on preparing a highly skilled workforce through technical 
boot camps, regular training workshops, and a variety of other learning experiences. Our initiative-driven teams work with a modern 
technology stack, and they meet and learn from some of the most experienced innovators in their field.  Through these efforts we seek 
to create an environment in which our employees can flourish, respond quickly to client demand and enhance their connections with 
colleagues and towards the communities they are a part of globally.

Available Information

Our website is located at www.microstrategy.com.  We make available free of charge, on or through the Investor Relations section of 
our website (http://ir.microstrategy.com), our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-
K, and all amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, as soon as reasonably 
practicable after electronically filing or furnishing such reports with the SEC.  Information found on our website is not part of this 
Annual Report or any other report filed with the SEC.  The SEC maintains an Internet site that contains reports, proxy and information 
statements, and other information regarding issuers, including us, that file or furnish electronically with the SEC at www.sec.gov.

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Item 1A. Risk Factors 

You should carefully consider the risks described below before making an investment decision.  The risks and uncertainties described 
below are not the only ones we face.  Additional risks and uncertainties not presently known to us or that we currently deem immaterial 
may also impair our business operations.

If any of the following risks occur, our business, financial condition, or results of operations could be materially adversely affected.  In 
such case, the market price of our class A common stock could decline, and you may lose all or part of your investment.

Risks Related to Our Business in General

Our  quarterly  operating  results,  revenues,  and  expenses  may  fluctuate  significantly,  which  could  have  an  adverse  effect  on  the 
market price of our stock 

For many reasons, including those described below, our operating results, revenues, and expenses have varied in the past and may vary 
significantly in the future from quarter to quarter. These fluctuations could have an adverse effect on the market price of our class A 
common stock.

Fluctuations in Quarterly Operating Results. Our quarterly operating results may fluctuate, in part, as a result of:

•

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fluctuations in the price of bitcoin, of which we have significant holdings and with respect to which we expect to continue 
to make significant future purchases, and potential material impairment charges that may be associated therewith;

any sales by us of our bitcoin at prices above their then-current carrying costs, which would result in our recording gains 
upon sale of our digital assets;

regulatory,  commercial,  and  technical  developments  related  to  bitcoin  or  the  Bitcoin  blockchain,  or  digital  assets  more 
generally;

the size, timing, volume, and execution of significant orders and deliveries;

the mix of our offerings ordered by customers, including product licenses and cloud subscriptions, which can affect the 
extent to which revenue is recognized immediately or over future quarterly periods;

the timing of the release or delivery of new or enhanced offerings and market acceptance of new and enhanced offerings;

the timing of announcements of new offerings by us or our competitors;

changes in our pricing policies or those of our competitors;

the length of our sales cycles;

seasonal or other buying patterns of our customers;

changes in our operating expenses;

the  impact  of  war,  terrorism,  infectious  diseases  (such  as  COVID-19),  natural  disasters  and  other  global  events,  and 
government responses to such events, on the global economy and on our customers, suppliers, employees, and business;

the timing of research and development projects;

utilization of our consulting and education services, which can be affected by delays or deferrals of customer implementation 
of our software;

fluctuations in foreign currency exchange rates;

bilateral or multilateral trade tensions, which could affect our offerings in particular foreign markets;

our profitability and expectations for future profitability and their effect on our deferred tax assets and net income for the 
period in which any adjustment to our net deferred tax asset valuation allowance may be made;

increases or decreases in our liability for unrecognized tax benefits; and

changes in customer decision-making processes or customer budgets.

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Limited Ability to Adjust Expenses. We base our operating expense budgets on expected revenue trends and strategic objectives. Many 
of our expenses, such as interest expense on our long-term debt, office leases and certain personnel costs, are relatively fixed. We may 
be unable to adjust spending quickly enough to offset any unexpected revenue shortfall or impairment losses related to our digital assets. 
Accordingly, any shortfall in revenue from our enterprise analytics software business or impairment losses related to our digital assets 
may cause significant variation in operating results in any quarter.

Based on the above factors, we believe quarter-to-quarter comparisons of our operating results are not a good indication of our future 
performance. It is possible that in one or more future quarters, our operating results may be below the expectations of public market 
analysts and investors. In that event, the market price of our class A common stock may fall.

We may not be able to achieve profitability in future periods

We generated net income for the fiscal year ended December 31, 2023, due in part to a $553.6 million tax benefit generated primarily 
from the release of the valuation allowance on our deferred tax asset related to the impairment on our bitcoin holdings (attributable to 
the increase in market value of bitcoin as of December 31, 2023 compared to December 31, 2022) and a $44.7 million gain on debt 
extinguishment resulting from the repayment of the 2025 Secured Term Loan, however, we may not be able to achieve profitability in 
future periods. If our revenues are not sufficient to offset our operating expenses, we are unable to adjust our operating expenses in a 
timely manner in response to any shortfall in anticipated revenue, or we incur additional significant impairment losses related to our 
digital assets, we may incur operating losses in future periods, our profitability may decrease, or we may cease to be profitable. As a 
result, our business, results of operations, and financial condition may be materially adversely affected.

As of December 31, 2023, we had $757.6 million of deferred tax assets, which reflects a $1.4 million valuation allowance. The largest 
deferred tax asset relates to the impairment on our bitcoin holdings. Changes to the valuation allowance against the deferred tax asset 
are largely dependent on the change in the market value of bitcoin from the previous reporting date. During 2023, the value of bitcoin 
increased substantially which allowed us to release the valuation allowance recorded against the bitcoin holding; however, if the market 
value of bitcoin at a future reporting date is less than the average cost basis of our bitcoin holdings at such reporting date, we may be 
required to establish a valuation allowance against our U.S. deferred tax assets. Additionally, if we do not achieve profitability in the 
future, we may also be required to increase the valuation allowance against the remaining deferred tax assets. A significant increase in 
the valuation allowance could result in a charge that would materially adversely affect net income in the period in which the charge is 
incurred. 

We may have exposure to greater than anticipated tax liabilities

We are subject to income taxes and non-income taxes in a variety of domestic and foreign jurisdictions. Our future income tax liability 
could be materially adversely affected by earnings that are lower than anticipated in jurisdictions where we have lower statutory rates, 
earnings that are higher than anticipated in jurisdictions where we have higher statutory rates, changes in the valuation of our deferred 
tax  assets  and  liabilities,  changes  in  the  amount  of  our  unrecognized  tax  benefits,  or  changes  in  tax  laws,  regulations,  accounting 
principles, or interpretations thereof.  In addition, if we sold any of our bitcoin at prices greater than the cost basis of the bitcoin sold, 
we would incur a tax liability with respect to any gain recognized, and such tax liability could be material.

Changes  in  the  tax  laws  of  foreign  jurisdictions  could  arise,  including  as  a  result  of  the  project  undertaken  by  the  Organisation  for 
Economic Co-operation and Development (“OECD”) to combat base erosion and profit shifting (“BEPS”). The OECD, which represents 
a coalition of member countries, has issued recommendations that, in some cases, make substantial changes to numerous long-standing 
tax positions and principles. These changes, many of which have been adopted or are under active consideration by OECD members 
and/or other countries, could increase tax uncertainty and may adversely affect our provision for income taxes.

After enactment of the U.S. Tax Cuts and Jobs Act, most of our income is taxable in the U.S. with a significant portion taxable under 
the Global Intangible Low-Taxed Income (“GILTI”) regime. Beginning in fiscal year 2027, the deduction allowable under the GILTI 
regime will decrease from 50% to 37.5%, which will increase the effective tax rate imposed on our income. The U.S. also enacted the 
Inflation Reduction Act of 2022 (“IRA”) in August 2022. The IRA applies to tax years beginning after December 31, 2022 and introduces 
a 15% corporate alternative minimum tax for corporations whose average annual adjusted financial statement income for any consecutive 
three-tax-year period preceding the tax year exceeds $1 billion and a 1% excise tax on certain stock repurchases made by publicly traded 
U.S. corporations after December 31, 2022. Subject to the release and content of the final regulations by the IRS with respect to the 
application of the minimum tax and treatment of unrealized fair value gains, upon our adoption of Accounting Standards Update No. 
2023-08, Intangibles—Goodwill and Other—Crypto Assets (Subtopic 350-60): Accounting for and Disclosure of Crypto Assets (“ASU 
2023-08”), we could become subject to the alternative minimum tax if, for example, we experience significant unrealized gains on our 
bitcoin holdings. If we become subject to these new taxes under the IRA for these or any other reasons, it could materially affect our 
financial results, including our earnings and cash flow, and our financial condition.

Our determination of our tax liability is subject to review by applicable domestic and foreign tax authorities.  Any adverse outcome of 
such  reviews  could  have  an  adverse  effect  on  our  operating  results  and  financial  condition.    The  determination  of  our  worldwide 
provision  for  income  taxes  and  other  tax  liabilities  requires  significant  judgment  and  there  are  many  transactions  and  calculations, 

18

including in respect of transactions involving bitcoin, where the ultimate tax determination is uncertain.  Moreover, as a multinational 
business, we have subsidiaries that engage in many intercompany transactions in a variety of tax jurisdictions where the ultimate tax 
determination is uncertain.

We also have contingent tax liabilities that, in management’s judgment, are not probable of assertion.  If such unasserted contingent 
liabilities were to be asserted, or become probable of assertion, we may be required to record significant expenses and liabilities in the 
period in which these liabilities are asserted or become probable of assertion.

As a result of these and other factors, the ultimate amount of tax obligations owed may differ from the amounts recorded in our financial 
statements and any such difference may materially affect our financial results in future periods in which we change our estimates of our 
tax obligations or in which the ultimate tax outcome is determined.

Risks Related to Our Bitcoin Acquisition Strategy and Holdings

Our bitcoin acquisition strategy exposes us to various risks associated with bitcoin

Our bitcoin acquisition strategy exposes us to various risks associated with bitcoin, including the following:

Bitcoin is a highly volatile asset.  Bitcoin is a highly volatile asset that has traded below $20,000 per bitcoin and above $50,000 per 
bitcoin on the Coinbase exchange (our principal market for bitcoin) in the 12 months preceding the date of this Annual Report. The 
trading price of bitcoin significantly decreased during prior periods, and such declines may occur again in the future.

Bitcoin does not pay interest or dividends.  Bitcoin does not pay interest or other returns and we can only generate cash from our bitcoin 
holdings if we sell our bitcoin or implement strategies to create income streams or otherwise generate cash by using our bitcoin holdings.  
Even if we pursue any such strategies, we may be unable to create income streams or otherwise generate cash from our bitcoin holdings, 
and any such strategies may subject us to additional risks. 

Our bitcoin holdings significantly impact our financial results and the market price of our class A common stock.  Our bitcoin holdings 
have significantly affected our financial results and if we continue to increase our overall holdings of bitcoin in the future, they will have 
an even greater impact on our financial results and the market price of our class A common stock. See “Risks Related to Our Bitcoin 
Acquisition Strategy and Holdings – Our historical financial statements do not reflect the potential variability in earnings that we may 
experience in the future relating to our bitcoin holdings.” 

Our bitcoin acquisition strategy has not been tested over an extended period of time or under different market conditions.  We are 
continually examining the risks and rewards of our bitcoin acquisition strategy. This strategy has not been tested over an extended period 
of time or under different market conditions. For example, although we believe bitcoin, due to its limited supply, has the potential to 
serve as a hedge against inflation in the long term, the short-term price of bitcoin declined in recent periods during which the inflation 
rate increased. Some investors and other market participants may disagree with our bitcoin acquisition strategy or actions we undertake 
to  implement  it.  If  bitcoin  prices  were  to  decrease  or  our  bitcoin  acquisition  strategy  otherwise  proves  unsuccessful,  our  financial 
condition, results of operations, and the market price of our class A common stock would be materially adversely impacted.

We are subject to counterparty risks, including in particular risks relating to our custodians.  Although we have implemented various 
measures that are designed to mitigate our counterparty risks, including by storing substantially all of the bitcoin we own in custody 
accounts at U.S.-based, institutional-grade custodians and negotiating contractual arrangements intended to establish that our property 
interest in custodially-held bitcoin is not subject to claims of our custodians’ creditors, applicable insolvency law is not fully developed 
with respect to the holding of digital assets in custodial accounts. If our custodially-held bitcoin were nevertheless considered to be the 
property of our custodians’ estates in the event that any such custodians were to enter bankruptcy, receivership or similar insolvency 
proceedings, we could be treated as a general unsecured creditor of such custodians, inhibiting our ability to exercise ownership rights 
with respect to such bitcoin and this may ultimately result in the loss of the value related to some or all of such bitcoin. Even if we are 
able to prevent our bitcoin from being considered the property of a custodian’s bankruptcy estate as part of an insolvency proceeding, it 
is possible that we would still be delayed or may otherwise experience difficulty in accessing our bitcoin held by the affected custodian 
during the pendency of the insolvency proceedings. Any such outcome could have a material adverse effect on our financial condition 
and the market price of our class A common stock.  

The broader digital assets industry is subject to counterparty risks, which could adversely impact the adoption rate, price, and use of 
bitcoin.  A series of recent high-profile bankruptcies, closures, liquidations, regulatory enforcement actions and other events relating to 
companies  operating  in  the  digital  asset  industry,  including  the  filings  for  bankruptcy  protection  by  Three  Arrows  Capital,  Celsius 
Network,  Voyager  Digital,  FTX  Trading  and  Genesis  Global  Capital,  the  closure  or  liquidation  of  certain  financial  institutions  that 
provided lending and other services to the digital assets industry, including Signature Bank and Silvergate Bank, SEC enforcement 
actions against Coinbase, Inc. and Binance Holdings Ltd., the placement of Prime Trust, LLC into receivership following a cease-and-
desist order issued by Nevada’s Department of Business and Industry, and the filing and subsequent settlement of a civil fraud lawsuit 
by the New York Attorney General against Genesis Global Capital, its parent company Digital Currency Group, Inc., and former partner 
Gemini Trust Company, have highlighted the counterparty risks applicable to owning and transacting in digital assets. Although these 

19

bankruptcies, closures, liquidations and other events have not resulted in any loss or misappropriation of our bitcoin, nor have such 
events adversely impacted our access to our bitcoin, they have, in the short-term, likely negatively impacted the adoption rate and use 
of bitcoin. Additional bankruptcies, closures, liquidations, regulatory enforcement actions or other events involving participants in the 
digital assets industry in the future may further negatively impact the adoption rate, price, and use of bitcoin, limit the availability to us 
of financing collateralized by bitcoin, or create or expose additional counterparty risks.

Changes in our ownership of bitcoin could have accounting, regulatory and other impacts.  While we currently own bitcoin directly 
and  through  our  wholly  owned  subsidiaries,  we  may  investigate  other  potential  approaches  to  owning  bitcoin,  including  indirect 
ownership (for example, through ownership interests in a fund that owns bitcoin). If we were to own all or a portion of our bitcoin in a 
different manner, the accounting treatment for our bitcoin, our ability to use our bitcoin as collateral for additional borrowings, and the 
regulatory requirements to which we are subject, may correspondingly change. 

Changes  in  the  accounting  treatment  of  our  bitcoin  holdings  could  have  significant  accounting  impacts,  including  increasing  the 
volatility of our results. In December 2023, the FASB issued ASU 2023-08, which upon our adoption will require us to measure in-
scope crypto assets (including our bitcoin holdings) at fair value in our statement of financial position, and to recognize gains and losses 
from changes in the fair value of our bitcoin in net income each reporting period. ASU 2023-08 will also require us to provide certain 
interim and annual disclosures with respect to our bitcoin holdings. The standard is effective for our interim and annual periods beginning 
January 1, 2025, with a cumulative-effect adjustment to the opening balance of retained earnings as of the beginning of the annual 
reporting period in which we adopt the guidance. Early adoption is permitted in any interim or annual period for which our financial 
statements have not been issued as of the beginning of the annual reporting period. Due in particular to the volatility in the price of 
bitcoin, we expect the adoption of ASU 2023-08 to have a material impact on our financial results in future periods, increase the volatility 
of our financial results, and affect the carrying value of our bitcoin on our balance sheet, and could have adverse tax consequences, 
which  in  turn  could  have  a  material  adverse  effect  on  our  financial  results  and  the  market  price  of  our  class  A  common  stock.  
Additionally, as a result of ASU 2023-08 requiring a cumulative-effect adjustment to our opening balance of retained earnings as of the 
beginning of the annual period in which we adopt the guidance and not permitting retrospective restatement of our historical financial 
statements, our future results will not be comparable to results from periods prior to our adoption of the guidance.  

The broader digital assets industry, including the technology associated with digital assets, the rate of adoption and development of, and 
use cases for, digital assets, market perception of digital assets, and the legal, regulatory, and accounting treatment of digital assets are 
constantly developing and changing, and there may be additional risks in the future that are not possible to predict. 

Bitcoin is a highly volatile asset, and fluctuations in the price of bitcoin have in the past influenced and are likely to continue to 
influence our financial results and the market price of our class A common stock

Bitcoin is a highly volatile asset, and fluctuations in the price of bitcoin have in the past influenced and are likely to continue to influence 
our financial results and the market price of our class A common stock. Our financial results and the market price of our class A common 
stock  would  be  adversely  affected,  and  our  business  and  financial  condition  would  be  negatively  impacted,  if  the  price  of  bitcoin 
decreased substantially (as it has in the past, including during 2022), including as a result of:

•

•

•

decreased user and investor confidence in bitcoin, including due to the various factors described herein;

investment and trading activities, such as (i) trading activities of highly active retail and institutional users, speculators, miners 
and investors, (ii) actual or expected significant dispositions of bitcoin by large holders, including the expected liquidation of 
digital assets associated with entities that have filed for bankruptcy protection, such as FTX, which in September 2023 received 
approval to sell up to $3 billion worth of digital assets, including bitcoin, and the transfer and sale of bitcoins associated with 
the hacked cryptocurrency exchange Mt. Gox, and (iii) actual or perceived manipulation of the spot or derivative markets for 
bitcoin or spot bitcoin ETPs;

negative publicity, media or social media coverage, or sentiment due to events in or relating to, or perception of, bitcoin or the 
broader digital assets industry, for example, (i) public perception that bitcoin can be used as a vehicle to circumvent sanctions, 
including sanctions imposed on Russia or certain regions related to the ongoing conflict between Russia and Ukraine, or to 
fund criminal or terrorist activities, such as the purported use of digital assets by Hamas to fund its terrorist attack against Israel 
in October 2023; (ii) expected or pending civil, criminal, regulatory enforcement or other high profile actions against major 
participants in the bitcoin ecosystem, including the SEC’s enforcement actions against Coinbase, Inc. and Binance Holdings 
Ltd.; (iii) additional filings for bankruptcy protection or bankruptcy proceedings of major digital asset industry participants, 
such as the bankruptcy proceeding of FTX Trading and its affiliates; and (iv) the actual or perceived environmental impact of 
bitcoin  and  related  activities,  including  environmental  concerns  raised  by  private  individuals,  governmental  and  non-
governmental organizations, and other actors related to the energy resources consumed in the bitcoin mining process;

•

changes in consumer preferences and the perceived value or prospects of bitcoin;

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•

•

•

•

•

•

•

competition from other digital assets that exhibit better speed, security, scalability, or energy efficiency, that feature other more 
favored characteristics, that are backed by governments, including the U.S. government, or reserves of fiat currencies, or that 
represent ownership or security interests in physical assets;

a decrease in the price of other digital assets, including stablecoins, or the crash or unavailability of stablecoins that are used 
as a medium of exchange for bitcoin purchase and sale transactions, such as the crash of the stablecoin Terra USD in 2022, to 
the extent the decrease in the price of such other digital assets or the unavailability of such stablecoins may cause a decrease in 
the price of bitcoin or adversely affect investor confidence in digital assets generally;

the  identification  of  Satoshi  Nakamoto,  the  pseudonymous  person  or  persons  who  developed  bitcoin,  or  the  transfer  of 
substantial amounts of bitcoin from bitcoin wallets attributed to Mr. Nakamoto;

disruptions,  failures,  unavailability,  or  interruptions  in  service  of  trading  venues  for  bitcoin,  such  as,  for  example,  the 
announcement by the digital asset exchange FTX Trading that it would freeze withdrawals and transfers from its accounts and 
subsequent filing for bankruptcy protection and the recent SEC enforcement action brought against Binance Holdings Ltd., 
which initially sought to freeze all of its assets during the pendency of the enforcement action;

the filing for bankruptcy protection by, liquidation of, or market concerns about the financial viability of digital asset custodians, 
trading venues, lending platforms, investment funds, or other digital asset industry participants, such as the filing for bankruptcy 
protection by digital asset trading venues FTX Trading and BlockFi and digital asset lending platforms Celsius Network and 
Voyager Digital Holdings in 2022, the ordered liquidation of the digital asset investment fund Three Arrows Capital in 2022, 
the announced liquidation of Silvergate Bank in 2023, the government-mandated closure and sale of Signature Bank in 2023, 
the placement of Prime Trust, LLC into receivership following a cease-and-desist order issued by the Nevada Department of 
Business and Industry in 2023, and the exit of Binance from the U.S. market as part of its settlement with the Department of 
Justice and other federal regulatory agencies;

regulatory,  legislative,  enforcement  and  judicial  actions  that  adversely  affect  the  price,  ownership,  transferability,  trading 
volumes, legality or public perception of bitcoin, or that adversely affect the operations of or otherwise prevent digital asset 
custodians, trading venues, lending platforms or other digital assets industry participants from operating in a manner that allows 
them to continue to deliver services to the digital assets industry;

further reductions in mining rewards of bitcoin, including block reward halving events, which are events that occur after a 
specific period of time that reduce the block reward earned by “miners” who validate bitcoin transactions, or increases in the 
costs associated with bitcoin mining, including increases in electricity costs and hardware and software used in mining, that 
may cause a decline in support for the Bitcoin network;

•

transaction congestion and fees associated with processing transactions on the Bitcoin network;

• macroeconomic  changes,  such  as  changes  in  the  level  of  interest  rates  and  inflation,  fiscal  and  monetary  policies  of 

governments, trade restrictions, and fiat currency devaluations;

•

•

developments in mathematics or technology, including in digital computing, algebraic geometry and quantum computing, that 
could result in the cryptography used by the Bitcoin blockchain becoming insecure or ineffective; and

changes  in  national  and  international  economic  and  political  conditions,  including,  without  limitation,  the  adverse  impact 
attributable  to  the  economic  and  political  instability  caused  by  the  current  conflict  between  Russia  and  Ukraine  and  the 
economic  sanctions  adopted  in  response  to  the  conflict,  and  the  potential  broadening  of  the  Israel-Hamas  conflict  to  other 
countries in the Middle East.

Bitcoin and other digital assets are novel assets, and are subject to significant legal, commercial, regulatory and technical uncertainty

Bitcoin and other digital assets are relatively novel and are subject to significant uncertainty, which could adversely impact their price. 
The application of state and federal securities laws and other laws and regulations to digital assets is unclear in certain respects, and it 
is possible that regulators in the United States or foreign countries may interpret or apply existing laws and regulations in a manner that 
adversely affects the price of bitcoin. 

The U.S. federal government, states, regulatory agencies, and foreign countries may also enact new laws and regulations, or pursue 
regulatory, legislative, enforcement or judicial actions, that could materially impact the price of bitcoin or the ability of individuals or 
institutions such as us to own or transfer bitcoin. For example:

• On March 9, 2022, President Biden signed an executive order relating to cryptocurrencies. While the executive order did not 
mandate  the  adoption  of  any  specific  regulations,  it  instructed  various  federal  agencies  to  consider  potential  regulatory 
measures, including the evaluation of the creation of a U.S. CBDC. A number of reports issued pursuant to the executive order 
have  focused  on  various  risks  related  to  the  digital  asset  ecosystem,  and  have  recommended  additional  legislation  and 

21

regulatory oversight.  On September 16, 2022, the White House released a framework for digital asset development, based on 
reports from various government agencies, including the U.S. Department of Treasury, the Department of Justice, and the 
Department of Commerce. Among other things, the framework encourages regulators to pursue enforcement actions, issue 
guidance and rules to address current and emergent risks, support the development and use of innovative technologies by 
payment providers to increase access to instant payments, consider creating a federal framework to regulate nonbank payment 
providers, and evaluate whether to call upon Congress to amend the Bank Secrecy Act and laws against unlicensed money 
transmission to apply explicitly to digital asset service providers. There have also been several bills introduced in Congress 
that propose to establish additional regulation and oversight of the digital asset markets.

• On April 4, 2022, SEC Chair Gary Gensler announced that he has asked SEC staff to work (i) to register and regulate digital 
asset platforms like securities exchanges; (ii) with the Commodity Futures Trading Commission on how to jointly address 
digital asset platforms that trade both securities and non-securities; (iii) on segregating out digital asset platforms’ custody of 
customer  assets,  if  appropriate;  and  (iv)  on  segregating  out  the  market  making  functions  of  digital  asset  platforms,  if 
appropriate. Similarly, foreign government authorities have recently expanded their efforts to restrict certain activities related 
to bitcoin and other digital assets. 

• On September 8, 2022, the White House Office of Science and Technology Policy issued a report in coordination with other 
federal agencies relating to the climate and energy implications of digital assets, including bitcoin, in the United States. Among 
its finding are that digital assets are energy intensive and drive significant environmental impacts, and the report recommends 
further study of the environmental impact of digital assets and the development of environmental performance regulations for 
digital  asset  miners,  which  may  include  limiting  or  eliminating  digital  assets  that  use  high  energy  intensity  consensus 
mechanisms, including the proof-of-work consensus mechanisms on which the Bitcoin blockchain is based. 

• On March 1, 2023, the U.S. Under Secretary for Domestic Finance provided an update on the development of a U.S. CBDC, 
indicating that the U.S. Department of Treasury would be providing an initial set of findings and recommendations regarding 
the development and adoption of a U.S. CBDC in the coming months. 

• On  April  14,  2023,  the  SEC  reopened  the  comment  period  for  its  proposal  to  amend  the  definition  of  “exchange”  under 
Exchange Act Rule 3b-16 to encompass trading and communication protocol systems for digital asset securities and trading 
systems  that  use  distributed  ledger  or  blockchain  technology,  including  both  so-called  “centralized”  and  “decentralized” 
trading systems. The comment period is now closed. The SEC may determine whether to adopt the revised definition after an 
evaluation of comments provided during the comment period. If adopted in its proposed form, the new definition would have 
a sweeping impact on digital asset trading venues and other digital asset industry participants. 

•

The European Union’s Markets in Crypto Assets Regulation (“MiCA”), a comprehensive digital asset regulatory framework 
for the issuance and use of digital assets, like bitcoin, became effective in June 2023, with various requirements phasing into 
effect through 2024. MiCA also requires the European Commission (i) to provide a report on the environmental impact of 
crypto-assets  and  (ii)  based  upon  such  report,  introduce  mandatory  minimum  sustainability  standards  for  consensus 
mechanisms, including the proof-of-work consensus mechanisms on which the Bitcoin blockchain is based.

• On June 5, 2023, the SEC filed a complaint against Binance Holdings Ltd. and other affiliated entities in federal district court 
for the District of Columbia, alleging, among other claims related to the operation of the affiliates and their platforms, that: (i) 
the Binance entities commingled and diverted customer assets; (ii) various affiliates of Binance Holdings Ltd. operated as 
exchanges, brokers, dealers and clearing agencies without registration under the Exchange Act; (iii) Binance Holdings Ltd. 
engaged in the unregistered offer and sale of securities; (iv) affiliates of Binance Holdings Ltd. operated in a manner to evade 
U.S.  federal  securities  laws,  and  (v)  affiliates  of  Binance  Holdings  Ltd.  misled  customers  and  investors  concerning  the 
existence and adequacy of market surveillance and controls to detect and prevent manipulative trading. 

• On June 6, 2023, the SEC filed a complaint against Coinbase, Inc. and other affiliated entities in federal district court in the 
Southern District of New York, alleging, among other claims: (i) that Coinbase, Inc. violated the Exchange Act by failing to 
register  with  the  SEC  as  a  national  securities  exchange,  broker-dealer,  and  clearing  agency,  in  connection  with  activities 
involving certain identified digital assets that the SEC’s complaint alleges are securities, (ii) that Coinbase, Inc. violated the 
Securities Act by failing to register with the SEC the offer and sale of securities in connection with its staking program, and 
(iii) that Coinbase Global Inc. is jointly and severally liable as a control person under the Exchange Act for Coinbase Inc.’s 
violations of the Exchange Act to the same extent as Coinbase Inc. 

•

In the United Kingdom, on June 29, 2023, the Financial Services and Markets Act 2023 (“FSMA 2023”) became law. FSMA 
2023 (i) clarifies that “cryptoassets” are subject to the regulated activities and financial promotion orders and (ii) establishes 
that  digital  assets  firms,  including  exchanges  and  custodians,  operating  in  or  providing  services  to  the  United  Kingdom 
carrying out certain activities involving “cryptoassets” are performing a regulated activity that needs to be authorized by the 
Financial Conduct Authority and may also be subject to oversight from the Bank of England. Several additional pieces of 
proposed legislation in the United Kingdom, including The Public Offers and Admissions to Trading Regulations 2023, may 

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subject “cryptoassets” to further regulation. FSMA 2023 gave the UK Treasury powers to create financial market infrastructure 
sandboxes. The legislative framework for the UK’s Digital Securities Sandbox will take effect in January 2024.

• On November 20, 2023, the SEC filed a complaint against Payward Inc. and Payward Ventures Inc., together known as Kraken, 
alleging, among other claims, that Kraken’s crypto trading platform was operating as an unregistered securities exchange, 
broker,  dealer,  and  clearing  agency.  The  SEC’s  complaint  also  alleges  that  Kraken’s  business  practices,  deficient  internal 
controls, and poor recordkeeping practices present a range of risks for its customers.

• On  November  21,  2023,  Binance  Holdings  Ltd.  and  its  then  chief  executive  officer  reached  a  settlement  with  the  U.S. 
Department of Justice, CFTC, the U.S. Department of Treasury’s Office of Foreign Asset Control, and the Financial Crimes 
Enforcement Network to resolve a multi-year investigation by the agencies and a civil suit brought by the CFTC, pursuant to 
which Binance agreed to, among other things, pay $4.3 billion in penalties across the four agencies and to discontinue its 
operations  in  the  United  States.  Binance  Holdings  Ltd.  also  acknowledged  that  it  willfully  operated  an  unlicensed  money 
transmitting business, pleaded guilty to criminal charges of not having adequate anti-money laundering protocols in place and 
committed violations of the International Emergency Economic Powers Act, and its then chief executive officer pleaded guilty 
to failing to maintain an effective anti-money laundering program and resigned as chief executive officer of Binance.  This 
settlement does not include any settlement of the SEC’s complaint against Binance referenced above.

•

In China, the People’s Bank of China and the National Development and Reform Commission have outlawed cryptocurrency 
mining and declared all cryptocurrency transactions illegal within the country. 

It is not possible to predict whether, or when, any of these developments will lead to Congress granting additional authorities to the SEC 
or other regulators, or whether, or when, any other federal, state or foreign legislative bodies will take any similar actions.  It is also not 
possible to predict the nature of any such additional authorities, how additional legislation or regulatory oversight might impact the 
ability of digital asset markets to function or the willingness of financial and other institutions to continue to provide services to the 
digital assets industry, nor how any new regulations or changes to existing regulations might impact the value of digital assets generally 
and bitcoin specifically. The consequences of increased regulation of digital assets and digital asset activities could adversely affect the 
market price of bitcoin and in turn adversely affect the market price of our class A common stock.

Moreover, the risks of engaging in a bitcoin acquisition strategy are relatively novel and have created, and could continue to create, 
complications due to the lack of experience that third parties have with companies engaging in such a strategy, such as increased costs 
of director and officer liability insurance or the potential inability to obtain such coverage on acceptable terms in the future.

The growth of the digital assets industry in general, and the use and acceptance of bitcoin in particular, may also impact the price of 
bitcoin and is subject to a high degree of uncertainty. The pace of worldwide growth in the adoption and use of bitcoin may depend, for 
instance, on public familiarity with digital assets, ease of buying, accessing or gaining exposure to bitcoin, institutional demand for 
bitcoin as an investment asset, the participation of traditional financial institutions in the digital assets industry, consumer demand for 
bitcoin as a means of payment, and the availability and popularity of alternatives to bitcoin. Even if growth in bitcoin adoption occurs 
in the near or medium-term, there is no assurance that bitcoin usage will continue to grow over the long-term. 

Because bitcoin has no physical existence beyond the record of transactions on the Bitcoin blockchain, a variety of technical factors 
related to the Bitcoin blockchain could also impact the price of bitcoin. For example, malicious attacks by miners, inadequate mining 
fees to incentivize validating of bitcoin transactions, hard “forks” of the Bitcoin blockchain into multiple blockchains, and advances in 
digital computing, algebraic geometry, and quantum computing could undercut the integrity of the Bitcoin blockchain and negatively 
affect the price of bitcoin. The liquidity of bitcoin may also be reduced and damage to the public perception of bitcoin may occur, if 
financial institutions were to deny or limit banking services to businesses that hold bitcoin, provide bitcoin-related services or accept 
bitcoin as payment, which could also decrease the price of bitcoin. Recent actions by U.S. banking regulators have reduced the ability 
of  bitcoin-related  services  provides  to  access  to  banking  services,  including  (i)  the  issuance  of  the  February  23,  2023  “Interagency 
Liquidity Risk Statement” by the Federal banking agencies cautioning banks on contagion risks posed by providing services to digital 
assets customers, (ii) the Federal Reserve Board’s denial of Custodia Bank’s application of a Federal Reserve account, and (iii) the 
inclusion  of  crypto-related  divestiture  conditions  in  recent  merger  transaction  approvals.  Additionally,  in  August  2023,  the  Federal 
Reserve  established  a  Novel  Activities  Supervision  Program  to  enhance  the  supervision  of  novel  activities  conducted  by  banking 
organizations supervised by the Federal Reserve. The program will focus on novel activities related to crypto-assets, distributed ledger 
technology, and complex, technology-driven partnerships with nonbanks to deliver financial services to customers.  Liquidity of bitcoin 
may  also  be  impacted  to  the  extent  that  changes  in  applicable  laws  and  regulatory  requirements  negatively  impact  the  ability  of 
exchanges and trading venues to provide services for bitcoin and other digital assets.

Our historical financial statements do not reflect the potential variability in earnings that we may experience in the future relating 
to our bitcoin holdings

Our historical financial statements do not fully reflect the potential variability in earnings that we may experience in the future from 
holding or selling significant amounts of bitcoin.

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The price of bitcoin has historically been subject to dramatic price fluctuations and is highly volatile. As explained more fully in Note 
2(g) to the Consolidated Financial Statements included in this Annual Report on Form 10-K for the year ended December 31, 2023, we 
determine the fair value of our bitcoin based on quoted (unadjusted) prices on the Coinbase exchange (our principal market for bitcoin). 
We  perform  an  analysis  each  quarter  to  identify  whether  events  or  changes  in  circumstances,  principally  decreases  in  the  quoted 
(unadjusted)  prices  on  the  active  exchange,  indicate  that  it  is  more  likely  than  not  that  any  of  our  bitcoin  assets  are  impaired.  In 
determining if an impairment has occurred, we consider the lowest price of one bitcoin quoted on the active exchange at any time since 
acquiring  the  specific  bitcoin  held.  If  the  carrying  value  of  a  bitcoin  exceeds  that  lowest  price  at  any  time  during  the  quarter,  an 
impairment loss is deemed to have occurred with respect to that bitcoin in the amount equal to the difference between its carrying value 
and such lowest price, and subsequent increases in the price of bitcoin will not affect the carrying value of our bitcoin. Gains (if any) 
are not recorded until realized upon sale, at which point they would be presented net of any impairment losses. In determining the gain 
to be recognized upon sale, we calculate the difference between the sale price and carrying value of the specific bitcoin sold immediately 
prior to sale.

As a result, any decrease in the fair value of bitcoin below our carrying value for such assets at any time since their acquisition requires 
us to incur an impairment charge, and such charge could be material to our financial results for the applicable reporting period, which 
may create significant volatility in our reported earnings and decrease the carrying value of our digital assets, which in turn could have 
a material adverse effect on the market price of our class A common stock. Conversely, any sale of bitcoins at prices above our carrying 
value for such assets creates a gain for financial reporting purposes even if we would otherwise incur an economic or tax loss with 
respect to such transaction, which also may result in significant volatility in our reported earnings. 

In December 2023, the FASB issued ASU 2023-08, which upon our adoption will require us to measure our bitcoin holdings at fair 
value in our statement of financial position, and to recognize gains and losses from changes in the fair value of our bitcoin in net income 
each reporting period. ASU 2023-08 will also require us to provide certain interim and annual disclosures with respect to our bitcoin 
holdings. The standard is effective for our interim and annual periods beginning January 1, 2025, with a cumulative-effect adjustment 
to the opening balance of retained earnings as of the beginning of the annual reporting period in which we adopt the guidance. Early 
adoption is permitted in any interim or annual period for which our financial statements have not been issued as of the beginning of the 
annual reporting period. Due in particular to the volatility in the price of bitcoin, we expect the adoption of ASU 2023-08 to increase 
the volatility of our financial results and significantly affect the carrying value of our bitcoin on our balance sheet.  Additionally, as a 
result of ASU 2023-08 requiring a cumulative-effect adjustment to our opening balance of retained earnings as of the beginning of the 
annual period in which we adopt the guidance and not permitting retrospective restatement of prior period, our future results will not be 
comparable to results from periods prior to our adoption of the guidance. 

At December 31, 2023, we carried $3.626 billion of digital assets on our balance sheet, consisting of approximately 189,150 bitcoins 
and reflecting $2.269 billion in cumulative impairment losses attributable to bitcoin trading price fluctuations, and held $46.8 million in 
cash and cash equivalents, compared to a carrying value of $1.840 billion of digital assets, consisting of approximately 132,500 bitcoins, 
and $43.8 million in cash and cash equivalents at December 31, 2022. Digital asset impairment losses, net of gains on sale, of $1.286 
billion incurred during the year ended December 31, 2022 represented 76.9% of our operating expenses for such year, contributing to 
our net loss of $1.470 billion for the year ended December 31, 2022. 

Because  we  intend  to  purchase  additional  bitcoin  in  future  periods  and  increase  our  overall  holdings  of  bitcoin,  we  expect  that  the 
proportion of our total assets represented by our bitcoin holdings will increase in the future. As a result, and in particular with respect to 
the quarterly periods and full fiscal year with respect to which ASU 2023-08 will apply, and for all future periods, volatility in our 
earnings may be significantly more than what we experienced in prior periods. 

The availability of spot bitcoin ETPs may adversely affect the market price of our class A common stock 

Although bitcoin and other digital assets have experienced a surge of investor attention since bitcoin was invented in 2008, until recently 
investors in the United States had limited means to gain direct exposure to bitcoin through traditional investment channels, and instead 
generally were only able to hold bitcoin through “hosted” wallets provided by digital asset service providers or through “unhosted” 
wallets that expose the investor to risks associated with loss or hacking of their private keys. Given the relative novelty of digital assets, 
general lack of familiarity with the processes needed to hold bitcoin directly, as well as the potential reluctance of financial planners 
and advisers to recommend direct bitcoin holdings to their retail customers because of the manner in which such holdings are custodied, 
some investors have sought exposure to bitcoin through investment vehicles that hold bitcoin and issue shares representing fractional 
undivided interests in their underlying bitcoin holdings. These vehicles, which were previously offered only to “accredited investors” 
on a private placement basis, have in the past traded at substantial premiums to net asset value (“NAV”), possibly due to the relative 
scarcity of traditional investment vehicles providing investment exposure to bitcoin. 

On January 10, 2024, the SEC approved the listing and trading of spot bitcoin ETPs, the shares of which can be sold in public offerings 
and are traded on U.S. national securities exchanges.  The approved ETPs commenced trading directly to the public on January 11, 
2024, with a trading volume of $4.6 billion on the first trading day.  On January 11, 2024, and in the subsequent days following the 
SEC’s  approval  of  the  listing  and  trading  of  spot  bitcoin  ETPs,  the  trading  price  of  our  shares  of  class  A  common  stock  declined 
significantly relative to the value of our bitcoin.  To the extent investors view our class A common stock as providing exposure to 

24

bitcoin, it is possible that the value of our class A common stock may also have included a premium over the value of our bitcoin due 
to  the  prior  scarcity  of  traditional  investment  vehicles  providing  investment  exposure  to  bitcoin,  and  that  the  value  declined  due  to 
investors now having a greater range of options to gain exposure to bitcoin and investors choosing to gain such exposure through ETPs 
rather than our class A common stock. 

Although we are an operating company, and we believe we offer a different value proposition than a passive bitcoin investment vehicle 
such as a spot bitcoin ETP, investors may nevertheless view our class A common stock as an alternative to an investment in an ETP, 
and choose to purchase shares of a spot bitcoin ETP instead of our class A common stock. They may do so for a variety of reasons, 
including if they believe that ETPs offer a “pure play” exposure to bitcoin that is generally not subject to federal income tax at the entity 
level as we are, or the other risk factors applicable to an operating business, such as ours. Additionally, unlike spot bitcoin ETPs, we (i) 
do not seek for our shares of Class A common stock to track the value of the underlying bitcoin we hold before payment of expenses 
and liabilities, (ii) do not benefit from various exemptions and relief under the Securities Exchange Act of 1934, as amended, including 
Regulation M, and other securities laws, which enable spot bitcoin ETPs to continuously align the value of their shares to the price of 
the underlying bitcoin they hold through share creation and redemption, (iii) are a Delaware corporation rather than a statutory trust, 
and do not operate pursuant to a trust agreement that would require us to pursue one or more stated investment objectives, and (iv) are 
not required to provide daily transparency as to our bitcoin holdings or our daily NAV.  Furthermore, recommendations by broker-
dealers to buy, hold, or sell complex products and non-traditional ETPs, or an investment strategy involving such products, may be 
subject to additional or heightened scrutiny that would not be applicable to broker-dealers making recommendations with respect to our 
class A common stock.  Based on how we are viewed in the market relative to ETPs, and other vehicles which offer economic exposure 
to bitcoin, such as bitcoin futures ETFs and leveraged bitcoin futures ETFs, any premium or discount in our class A common stock 
relative to the value of our bitcoin holdings may increase or decrease in different market conditions.  

As a result of the foregoing factors, availability of spot bitcoin ETPs on U.S. national securities exchanges could have a material adverse 
effect on the market price of our class A common stock.

Our bitcoin acquisition strategy subjects us to enhanced regulatory oversight

As noted above, several spot bitcoin ETPs have received approval from the SEC to list their shares on a U.S. national securities exchange 
with continuous share creation and redemption at NAV. Even though we are not, and do not function in the manner of, a spot bitcoin 
ETP, it is possible that we nevertheless could face regulatory scrutiny from the SEC or other federal or state agencies due to our bitcoin 
holdings. 

In addition, there has been increasing focus on the extent to which digital assets can be used to launder the proceeds of illegal activities, 
fund criminal  or terrorist  activities, or circumvent sanctions regimes, including those sanctions imposed in response to the ongoing 
conflict between Russia and Ukraine. While we have implemented and maintain policies and procedures reasonably designed to promote 
compliance with applicable anti-money laundering and sanctions laws and regulations and take care to only acquire our bitcoin through 
entities subject to anti-money laundering regulation and related compliance rules in the United States, if we are found to have purchased 
any  of  our  bitcoin  from  bad  actors  that  have  used  bitcoin  to  launder  money  or  persons  subject  to  sanctions,  we  may  be  subject  to 
regulatory proceedings and any further transactions or dealings in bitcoin by us may be restricted or prohibited.

As of February 14, 2024, approximately 16,931 bitcoins serve as part of the collateral securing our 2028 Secured Notes and we may 
consider issuing additional debt or other financial instruments that may be collateralized by our bitcoin holdings. We may also consider 
pursuing  strategies  to  create  income  streams  or  otherwise  generate  funds  using  our  bitcoin  holdings.  These  types  of  bitcoin-related 
transactions are the subject of enhanced regulatory oversight. These and any other bitcoin-related transactions we may enter into, beyond 
simply acquiring and holding bitcoin, may subject us to additional regulatory compliance requirements and scrutiny, including under 
federal and state money services regulations, money transmitter licensing requirements and various commodity and securities laws and 
regulations.

Additional laws, guidance and policies may be issued by domestic and foreign regulators following the filing for Chapter 11 bankruptcy 
protection by FTX, one of the world’s largest cryptocurrency exchanges, in November 2022. While the financial and regulatory fallout 
from FTX’s collapse did not directly impact our business, financial condition or corporate assets, the FTX collapse may have increased 
regulatory focus on the digital assets industry. For example, the SEC has recently proposed a number of rules with implications for 
digital assets. Notably, on April 14, 2023, the SEC reopened the comment period for its proposal to significantly expand the definition 
of “exchange” under Exchange Act Rule 3b-16 to encompass trading and communication protocol systems for digital asset securities 
and trading systems that use distributed ledger or blockchain technology, including both so-called “centralized” and “decentralized” 
trading systems. If adopted in its proposed form, the proposed rule would have a sweeping impact on digital asset trading venues and 
other digital asset industry participants. U.S. and foreign regulators have also increased, and are highly likely to continue to increase, 
enforcement activity, and are likely to adopt new regulatory requirements in response to FTX’s collapse. Increased enforcement activity 
and changes in the regulatory environment, including changing interpretations and the implementation of new or varying regulatory 
requirements by the government or any new legislation affecting bitcoin, as well as enforcement actions involving or impacting our 
trading venues, counterparties and custodians, may impose significant costs or significantly limit our ability to hold and transact in 
bitcoin.

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In addition, private actors that are wary of bitcoin or the regulatory concerns associated with bitcoin have in the past taken and may in 
the future take further actions that may have an adverse effect on our business or the market price of our class A common stock. For 
example, an affiliate of HSBC Holdings has prohibited customers of its HSBC InvestDirect retail investment platform from buying 
shares of our class A common stock after determining that the value of our stock is related to the performance of bitcoin, indicating that 
it did not want to facilitate exposure to virtual currencies.

Due to the unregulated nature and lack of transparency surrounding the operations of many bitcoin trading venues, bitcoin trading 
venues  may  experience  greater  fraud,  security  failures  or  regulatory  or  operational  problems  than  trading  venues  for  more 
established asset classes, which may result in a loss of confidence in bitcoin trading venues and adversely affect the value of our 
bitcoin

Bitcoin trading venues are relatively new and, in many cases, unregulated. Furthermore, there are many bitcoin trading venues which 
do not provide the public with significant information regarding their ownership structure, management teams, corporate practices and 
regulatory compliance. As a result, the marketplace may lose confidence in bitcoin trading venues, including prominent exchanges that 
handle a significant volume of bitcoin trading and/or are subject to regulatory oversight, in the event one or more bitcoin trading venues 
cease or pause for a prolonged period the trading of bitcoin or other digital assets, or experience fraud, significant volumes of withdrawal, 
security failures or operational problems.

In 2019 there were reports claiming that 80-95% of bitcoin trading volume on trading venues was false or non-economic in nature, with 
specific focus on unregulated exchanges located outside of the United States. The SEC also alleged as part of its June 5, 2023, complaint 
that Binance Holdings Ltd. committed strategic and targeted “wash trading” through its affiliates to artificially inflate the volume of 
certain digital assets traded on its exchange. Such reports and allegations may indicate that the bitcoin market is significantly smaller 
than expected and that the United States makes up a significantly larger percentage of the bitcoin market than is commonly understood. 
Any actual or perceived false trading in the bitcoin market, and any other fraudulent or manipulative acts and practices, could adversely 
affect the value of our bitcoin. Negative perception, a lack of stability in the broader bitcoin markets and the closure, temporary shutdown 
or operational disruption of bitcoin trading venues, lending institutions, institutional investors, institutional miners, custodians, or other 
major  participants  in  the  bitcoin  ecosystem,  due  to  fraud,  business  failure,  cybersecurity  events,  government-mandated  regulation, 
bankruptcy, or for any other reason, may result in a decline in confidence in bitcoin and the broader bitcoin ecosystem and greater 
volatility in the price of bitcoin. For example, in 2022, each of Celsius Network, Voyager Digital, Three Arrows Capital, FTX, and 
BlockFi filed for bankruptcy, following which the market prices of bitcoin and other digital assets significantly declined. In addition, in 
June 2023, the SEC announced enforcement actions against Coinbase, Inc., and Binance Holdings Ltd., two providers of large trading 
venues for digital assets, which similarly was followed by a decrease in the market price of bitcoin and other digital assets. These were 
followed in November 2023, by an SEC enforcement action against Payward Inc. and Payward Ventures Inc., together known as Kraken, 
another large trading venue for digital assets.  As the price of our class A common stock is affected by the value of our bitcoin holdings, 
the failure of a major participant in the bitcoin ecosystem could have a material adverse effect on the market price of our class A common 
stock. 

The concentration of our bitcoin holdings enhances the risks inherent in our bitcoin acquisition strategy

As of February 14, 2024, we held approximately 190,000 bitcoins that were acquired at an aggregate purchase price of $5.933 billion 
and we intend to purchase additional bitcoin and increase our overall holdings of bitcoin in the future. The concentration of our bitcoin 
holdings limits the risk mitigation that we could take advantage of by purchasing a more diversified portfolio of treasury assets, and the 
absence of diversification enhances the risks inherent in our bitcoin acquisition strategy. The price of bitcoin experienced a significant 
decline in 2022, and this had, and any future significant declines in the price of bitcoin would have, a more pronounced impact on our 
financial condition than if we used our cash to purchase a more diverse portfolio of assets.

The  emergence  or  growth  of other digital assets, including  those  with significant  private  or  public  sector  backing,  could have  a 
negative impact on the price of bitcoin and adversely affect our business

As a result of our bitcoin acquisition strategy, the majority of our assets are concentrated in our bitcoin holdings. Accordingly, the 
emergence  or  growth  of  digital  assets  other  than  bitcoin  may  have  a  material  adverse  effect  on  our  financial  condition.  As  of 
December 31, 2023, bitcoin was the largest digital asset by market capitalization. However, there are numerous alternative digital assets 
and many entities, including consortiums and financial institutions, are researching and investing resources into private or permissioned 
blockchain platforms or digital assets that do not use proof-of-work mining like the Bitcoin network. For example, in late 2022, the 
Ethereum network transitioned to a “proof-of-stake” mechanism for validating transactions that requires significantly less computing 
power  than  proof-of-work  mining.    The  Ethereum  network  has  completed  another  major  upgrade  since  then  and  may  undertake 
additional  upgrades  in  the  future.  If  the  mechanisms  for  validating  transactions  in  Ethereum  and  other  alternative  digital  assets  are 
perceived as superior to proof-of-work mining, those digital assets could gain market share relative to bitcoin.

Other alternative digital assets that compete with bitcoin in certain ways include “stablecoins,” which are designed to maintain a constant 
price because of, for instance, their issuers’ promise to hold high-quality liquid assets (such as U.S. dollar deposits and short-term U.S. 

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treasury securities) equal to the total value of stablecoins in circulation. Stablecoins have grown rapidly as an alternative to bitcoin and 
other digital assets as a medium of exchange and store of value, particularly on digital asset trading platforms. As of December 31, 2023, 
two of the seven largest digital assets by market capitalization are U.S. dollar-backed stablecoins.

Additionally, central banks in some countries have started to introduce digital forms of legal tender. For example, China’s CBDC project 
was made available to consumers in January 2022, and governments including the United States, the European Union, and Israel have 
been discussing the potential creation of new CBDCs. Whether or not they incorporate blockchain or similar technology, CBDCs, as 
legal tender in the issuing jurisdiction, could also compete with, or replace, bitcoin and other digital assets as a medium of exchange or 
store of value. As a result, the emergence or growth of these or other digital assets could cause the market price of bitcoin to decrease, 
which could have a material adverse effect on our business, prospects, financial condition, and operating results.

Our bitcoin holdings are less liquid than our existing cash and cash equivalents and may not be able to serve as a source of liquidity 
for us to the same extent as cash and cash equivalents

In September 2020, we adopted bitcoin as our primary treasury reserve asset. Historically, the bitcoin markets have been characterized 
by significant volatility in price, limited liquidity and trading volumes compared to sovereign currencies markets, relative anonymity, a 
developing regulatory landscape, potential susceptibility to market abuse and manipulation, compliance and internal control failures at 
exchanges, and various other risks inherent in its entirely electronic, virtual form and decentralized network. During times of market 
instability, we may not be able to sell our bitcoin at favorable prices or at all. For example, a number of bitcoin trading venues temporarily 
halted deposits and withdrawals in 2022, although the Coinbase exchange (our principal market for bitcoin) has, to date, not done so. 
As a result, our bitcoin holdings may not be able to serve as a source of liquidity for us to the same extent as cash and cash equivalents. 
Further, bitcoin we hold with our custodians and transact with our trade execution partners does not enjoy the same protections as are 
available  to  cash  or  securities  deposited  with  or  transacted  by  institutions  subject  to  regulation  by  the  Federal  Deposit  Insurance 
Corporation or the Securities Investor Protection Corporation. Additionally, we may be unable to enter into term loans or other capital 
raising transactions collateralized by our unencumbered bitcoin or otherwise generate funds using our bitcoin holdings, including in 
particular during times of market instability or when the price of bitcoin has declined significantly. If we are unable to sell our bitcoin, 
enter into additional capital raising transactions using bitcoin as collateral, or otherwise generate funds using our bitcoin holdings, or if 
we are forced to sell our bitcoin at a significant loss, in order to meet our working capital requirements, our business and financial 
condition could be negatively impacted.

If we or our third-party service providers experience a security breach or cyberattack and unauthorized parties obtain access to our 
bitcoin, or if our private keys are lost or destroyed, or other similar circumstances or events occur, we may lose some or all of our 
bitcoin and our financial condition and results of operations could be materially adversely affected 

Substantially all of the bitcoin we own is held in custody accounts at institutional-grade digital asset custodians.  Security breaches and 
cyberattacks are of particular concern with respect to our bitcoin. Bitcoin and other blockchain-based cryptocurrencies and the entities 
that  provide  services  to  participants  in  the  bitcoin  ecosystem  have  been,  and  may  in  the  future  be,  subject  to  security  breaches, 
cyberattacks, or other malicious activities. For example, in October 2021 it was reported that hackers exploited a flaw in the account 
recovery process and stole from the accounts of at least 6,000 customers of the Coinbase exchange (our principal market for bitcoin), 
although the flaw was subsequently fixed and Coinbase reimbursed affected customers. Similarly, in November 2022, hackers exploited 
weaknesses in the security architecture of the FTX Trading digital asset exchange and reportedly stole over $400 million in digital assets 
from customers. A successful security breach or cyberattack could result in:

•

•

•

•

a partial or total loss of our bitcoin in a manner that may not be covered by insurance or the liability provisions of the custody 
agreements with the custodians who hold our bitcoin;

harm to our reputation and brand;

improper disclosure of data and violations of applicable data privacy and other laws; or

significant regulatory scrutiny, investigations, fines, penalties, and other legal, regulatory, contractual and financial exposure.

Further, any actual or perceived data security breach or cybersecurity attack directed at other companies with digital assets or companies 
that operate digital asset networks, regardless of whether we are directly impacted, could lead to a general loss of confidence in the 
broader Bitcoin blockchain ecosystem or in the use of the Bitcoin network to conduct financial transactions, which could negatively 
impact us. 

Attacks upon systems across a variety of industries, including industries related to bitcoin, are increasing in frequency, persistence, and 
sophistication, and, in many cases, are being conducted by sophisticated, well-funded and organized groups and individuals, including 
state actors. The techniques used to obtain unauthorized, improper or illegal access to systems and information (including personal data 
and digital assets), disable or degrade services, or sabotage systems are constantly evolving, may be difficult to detect quickly, and often 
are not recognized or detected until after they have been launched against a target. These attacks may occur on our systems or those of 
our third-party service providers or partners. We may experience breaches of our security measures due to human error, malfeasance, 

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insider threats, system errors or vulnerabilities or other irregularities. In particular, unauthorized parties have attempted, and we expect 
that they will continue to attempt, to gain access to our systems and facilities, as well as those of our partners and third-party service 
providers,  through  various  means,  such  as  hacking,  social  engineering,  phishing  and  fraud.  In  the  past,  hackers  have  successfully 
employed a social engineering attack against one of our service providers and misappropriated our digital assets, although, to date, such 
events have not been material to our financial condition or operating results. Threats can come from a variety of sources, including 
criminal hackers, hacktivists, state-sponsored intrusions, industrial espionage, and insiders. In addition, certain types of attacks could 
harm us even if our systems are left undisturbed. For example, certain threats are designed to remain dormant or undetectable, sometimes 
for extended periods of time, or until launched against a target and we may not be able to implement adequate preventative measures. 
Further, there has been an increase in such activities due to the increase in work-from-home arrangements since the onset of the COVID-
19 pandemic. The risk of cyberattacks could also be increased by cyberwarfare in connection with the ongoing Russia-Ukraine and 
Israel-Hamas conflicts, or other future conflicts, including potential proliferation of malware into systems unrelated to such conflicts. 
Any future breach of our operations or those of others in the bitcoin industry, including third-party services on which we rely, could 
materially and adversely affect our business.

We face risks relating to the custody of our bitcoin, including the loss or destruction of private keys required to access our bitcoin 
and cyberattacks or other data loss relating to our bitcoin

We hold our bitcoin with regulated custodians that have duties to safeguard our private keys. Our custodial services contracts do not 
restrict our ability to reallocate our bitcoin among our custodians, and our bitcoin holdings may be concentrated with a single custodian 
from time to time. In light of the significant amount of bitcoin we hold, we continually seek to engage additional custodians to achieve 
a greater degree of diversification in the custody of our bitcoin as the extent of potential risk of loss is dependent, in part, on the degree 
of diversification. If there is a decrease in the availability of digital asset custodians that we believe can safely custody our bitcoin, for 
example, due to regulatory developments or enforcement actions that cause custodians to discontinue or limit their services in the United 
States, we may need to enter into agreements that are less favorable than our current agreements or take other measures to custody our 
bitcoin, and our ability to seek a greater degree of diversification in the use of custodial services would be materially adversely affected.

As of December 31, 2023, the insurance that covers losses of our bitcoin holdings covers only a small fraction of the value of the entirety 
of our bitcoin holdings, and there can be no guarantee that such insurance will be maintained as part of the custodial services we have 
or that such coverage will cover losses with respect to our bitcoin. Moreover, our use of custodians exposes us to the risk that the bitcoin 
our custodians hold on our behalf could be subject to insolvency proceedings and we could be treated as a general unsecured creditor of 
the custodian, inhibiting our ability to exercise ownership rights with respect to such bitcoin. Any loss associated with such insolvency 
proceedings is unlikely to be covered by any insurance coverage we maintain related to our bitcoin.

Bitcoin is controllable only by the possessor of both the unique public key and private key(s) relating to the local or online digital wallet 
in which the bitcoin is held. While the Bitcoin blockchain ledger requires a public key relating to a digital wallet to be published when 
used in a transaction, private keys must be safeguarded and kept private in order to prevent a third party from accessing the bitcoin held 
in such wallet. To the extent the private key(s) for a digital wallet are lost, destroyed, or otherwise compromised and no backup of the 
private key(s) is accessible, neither we nor our custodians will be able to access the bitcoin held in the related digital wallet. Furthermore, 
we cannot provide assurance that our digital wallets, nor the digital wallets of our custodians held on our behalf, will not be compromised 
as a result of a cyberattack. The bitcoin and blockchain ledger, as well as other digital assets and blockchain technologies, have been, 
and may in the future be, subject to security breaches, cyberattacks, or other malicious activities.

Regulatory  change  reclassifying  bitcoin  as  a  security  could  lead  to  our  classification  as  an  “investment  company”  under  the 
Investment Company Act of 1940 and could adversely affect the market price of bitcoin and the market price of our class A common 
stock

While senior SEC officials have stated their view that bitcoin is not a “security” for purposes of the federal securities laws a contrary 
determination by the SEC could lead to our classification as an “investment company” under the Investment Company Act of 1940, 
which  would  subject  us  to  significant  additional  regulatory  controls  that  could  have  a  material  adverse  effect  on  our  business  and 
operations and may also require us to substantially change the manner in which we conduct our business.

In  addition,  if  bitcoin  is  determined  to  constitute  a  security  for  purposes  of  the  federal  securities  laws,  the  additional  regulatory 
restrictions imposed by such a determination could adversely affect the market price of bitcoin and in turn adversely affect the market 
price of our class A common stock.  

A significant decrease in the market value of our bitcoin holdings could adversely affect our ability to service our indebtedness

As a result of our bitcoin acquisition strategy and our Treasury Reserve Policy, the majority of our assets are concentrated in our bitcoin 
holdings. The concentration of our assets in bitcoin limits our ability to mitigate risk that could otherwise be achieved by purchasing a 
more diversified portfolio of treasury assets. Accordingly, a significant decline in the market value of bitcoin could have a material 
adverse effect on our financial condition. Any material adverse effect on our financial condition caused by a significant decline in the 
market value of our bitcoin holdings may create liquidity and credit risks for our business operations, as we would have limited means 

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to obtain cash beyond the revenues generated by our enterprise analytics software business. To the extent that the cash generated by our 
enterprise analytics software business is insufficient to satisfy our debt service obligations, and to the extent that the liquidation of our 
bitcoin holdings would be insufficient to satisfy our debt service obligations, we may be unable to make scheduled payments on our 
current or future indebtedness, which could cause us to default on our debt obligations. Any default on our current or future indebtedness 
may have a material adverse effect on our financial condition. See “Risks Related to Our Outstanding and Potential Future Indebtedness” 
for additional details about the risks which may impact us if we are unable to service our indebtedness.

Our bitcoin acquisition strategy exposes us to risk of non-performance by counterparties

Our bitcoin acquisition strategy exposes us to the risk of non-performance by counterparties, whether contractual or otherwise. Risk of 
non-performance includes inability or refusal of a counterparty to perform because of a deterioration in the counterparty’s financial 
condition and liquidity or for any other reason. For example, our execution partners, custodians, or other counterparties might fail to 
perform in accordance with the terms of our agreements with them, which could result in a loss of bitcoin, a loss of the opportunity to 
generate funds, or other losses. 

Our primary counterparty risk with respect to our bitcoin is custodian performance obligations under the various custody arrangements 
we have entered into. A series of recent high-profile bankruptcies, closures, liquidations, regulatory enforcement actions and other events 
relating to companies operating in the digital asset industry, including the filings for bankruptcy protection by Three Arrows Capital, 
Celsius Network, Voyager Digital, FTX Trading and Genesis Global Capital, the closure or liquidation of certain financial institutions 
that provided lending and other services to the digital assets industry, including Signature Bank and Silvergate Bank, SEC enforcement 
actions against Coinbase, Inc., Binance Holdings Ltd., and Kraken, the placement of Prime Trust, LLC into receivership following a 
cease-and-desist order issued by Nevada’s Department of Business and Industry, and the filing and subsequent settlement of a civil 
fraud lawsuit by the New York Attorney General against Genesis Global Capital, its parent company Digital Currency Group, Inc., and 
former partner Gemini Trust Company have highlighted the perceived and actual counterparty risk applicable to digital asset ownership 
and trading. Although these bankruptcies, closures and liquidations have not resulted in any loss or misappropriation of our bitcoin, nor 
have such events adversely impacted our access to our bitcoin, legal precedent created in these bankruptcy and other proceedings may 
increase the risk of future rulings adverse to our interests in the event one or more of our custodians becomes a debtor in a bankruptcy 
case or is the subject of other liquidation, insolvency or similar proceedings. 

While  all  of  our  custodians  are  subject  to  regulatory  regimes  intended  to  protect  customers  in  the  event  of  a  custodial  bankruptcy, 
receivership or similar insolvency proceeding, no assurance can be provided that our custodially-held bitcoin will not become part of 
the custodian’s insolvency estate if one or more of our custodians enters bankruptcy, receivership or similar insolvency proceedings. 
Additionally, if we pursue any strategies to create income streams or otherwise generate funds using our bitcoin holdings, we would 
become  subject  to  additional  counterparty  risks.  Any  significant  non-performance  by  counterparties,  including  in  particular  the 
custodians  with  which  we  custody  substantially  all  of  our  bitcoin,  could  have  a  material  adverse  effect  on  our  business,  prospects, 
financial condition, and operating results.

Risks Related to Our Enterprise Analytics Software Business Strategy

We depend on revenue from a single software platform and related services as well as revenue from our installed customer base

Our revenue is derived from sales of our analytics software platform and related services. Although demand for analytics software has 
continued to grow, the market for analytics offerings continues to evolve.  Resistance from consumer and privacy groups to commercial 
collection, use, and sharing of personal data has grown in recent years and our customers, potential customers, or the general public may 
perceive that use of our analytics software could violate individual privacy rights.  In addition, increasing government restrictions on 
the collection, use, and transfer of personal data could impair the further growth of the market for analytics software, especially in 
foreign markets. Because we depend on revenue from a single software platform and related services, our business could be harmed by 
a decline in demand for, or in the adoption or prices of, our platform and related services as a result of, among other factors, any change 
in our pricing or packaging model, increased competition, maturation in the markets for our platform, or other risks described in this 
Annual Report. In addition, the adoption of our bitcoin acquisition strategy and the increase in our indebtedness has caused and may in 
the future cause certain of our existing or prospective customers to form negative perceptions regarding our corporate risk profile or our 
financial viability as a commercial counterparty, and such negative perceptions could negatively impact sales of our analytics software 
platform and related services to current or prospective customers. Such risks can also be exacerbated if the price of bitcoin declines or 
due to adverse developments in the digital assets industry including, for example, the high-profile filings for bankruptcy protection by 
companies operating in that industry, such as the recent bankruptcy filings by Three Arrows Capital, Voyager Digital, BlockFi and FTX 
Trading, and the SEC enforcement actions against Coinbase, Inc., Binance Holdings Ltd., and Kraken. We also depend on our installed 
customer base for a substantial portion of our revenue. If our existing customers cancel or fail to renew their service contracts or fail to 
make additional purchases from us for any reason, including due to the risks inherent in our bitcoin acquisition strategy, our revenue 
could decrease and our operating results could be materially adversely affected.

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As our customers increasingly shift from a product license model to a cloud subscription model, we could face higher future rates 
of  attrition,  and  such  a  shift  could  continue  to  affect  the  timing  of  revenue  recognition  or  reduce  product  licenses  and  product 
support revenues, which could materially adversely affect our operating results

We offer our analytics platform in the form of a product license or a cloud subscription.  Given that it is relatively easy for customers to 
migrate on and off our cloud subscription platform, as we continue to shift our customers toward our cloud platform, we could face 
higher future rates of attrition among our customers.  In addition, the payment streams and revenue recognition timing for our product 
licenses are different from those for our cloud subscriptions.  For product licenses, customers typically pay us a lump sum soon after 
entering into a license agreement, and we typically recognize product licenses revenue when control of the license is transferred to the 
customer.    For  cloud  subscriptions,  customers  typically  make  periodic  payments  over  the  subscription  period  and  we  recognize 
subscription services revenues ratably over the subscription period.  As a result, as our customers increasingly shift to, or new customers 
purchase, cloud subscriptions instead of product licenses, the resulting change in payment terms and revenue recognition may result in 
our recognizing less revenue in the reporting period in which the sale transactions are consummated than has been the case in prior 
periods,  with  more  revenue  being  recognized  in  future  periods.    This  change  in  the  timing  of  revenue  recognition  could  materially 
adversely  affect  our  operating  results  and  cash  flows  for  the  periods  during  which  such  a  shift  or  change  in  purchasing  occurs. 
Accordingly, in any particular reporting period, cloud subscription sales could negatively impact product license sales to our existing 
and prospective customers, which could reduce product licenses and product support revenues.  Additionally, our ability to accelerate 
our cloud strategy could be negatively impacted by any inability to provide necessary sales and sales engineering support, including the 
support of channel partners, our internal sales team, and digital marketing. Finally, if we are not able to successfully grow sales of our 
cloud subscription platform, we may not be able to achieve the scale necessary to achieve increased operating margins. 

We use channel partners and if we are unable to maintain successful relationships with them, our business, operating results, and 
financial condition could be materially adversely affected

In addition to our direct sales force, we use channel partners, such as system integrators, consulting firms, resellers, solution providers, 
managed service providers, OEMs, and technology companies, to license and support our offerings.  For the year ended December 31, 
2023, transactions by channel partners for which we recognized revenue accounted for 27.2% of our total product licenses revenues, 
and our ability to achieve revenue growth in the future will depend in part on our ability to maintain these relationships.  Our channel 
partners may offer customers the products and services of several different companies, including competing offerings, and we cannot 
be certain that they will prioritize or devote adequate resources to selling our offerings.  If we are unable to maintain our relationships 
with our channel partners, or if we experience a reduction in sales by our channel partners, our business, operating results, and financial 
condition could be materially adversely affected.

In addition, we rely on our channel partners to operate in accordance with applicable laws and regulatory requirements. If they fail to 
do so, we may need to incur significant costs in responding to investigations or enforcement actions or paying penalties assessed by the 
applicable authorities.  We also rely on our channel partners to operate in accordance with the terms of their contractual agreements 
with us.  For example, some of our agreements with our channel partners prescribe the terms and conditions pursuant to which they are 
authorized to resell or distribute our software and offer technical support and related services.  If our channel partners do not comply 
with their contractual obligations to us, our business, operating results, and financial condition may be materially adversely affected.

Our  recognition  of  deferred  revenue  and  advance  payments  is  subject  to  future  performance  obligations  and  may  not  be 
representative of revenues for succeeding periods

Our deferred revenue and advance payments totaled $236.7 million as of December 31, 2023.  The timing and ultimate recognition of 
our deferred revenue and advance payments depend on various factors, including our performance of various service obligations.

Because of the possibility of customer changes or delays in customer development or implementation schedules or budgets, and the 
need for us to satisfactorily perform product support and other services, deferred revenue and advance payments at any particular date 
may not be representative of actual revenue for any succeeding period.

In addition, we had $103.0 million of other remaining performance obligations as of December 31, 2023, consisting of the portions of 
multi-year contracts that will be invoiced in the future that are not reflected on our balance sheet.  As with deferred revenue and advance 
payments, these other remaining performance obligations at any particular date may not be representative of actual revenue for any 
succeeding period.

We may lose sales, or sales may be delayed, due to the long sales and implementation cycles of certain of our offerings, which could 
materially adversely affect our revenues and operating results

The decision to purchase our offerings typically requires our customers to invest substantial time, money, personnel, and other resources, 
which can result in long sales cycles that can exceed nine months. These long sales cycles increase the risk that intervening events, such 
as  the  introduction  of  new  offerings  and  changes  in  customer  budgets  and  purchasing  priorities,  will  affect  the  size,  timing,  and 
completion of an order. Even if an order is completed, the time and resources required to implement and integrate our offerings vary 

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widely depending on customer needs and the complexity of deployment. If we lose sales or sales are delayed due to these long sales and 
implementation cycles, our revenues and operating results for that period may be materially adversely affected.

Our results in any particular period may depend on the number and volume of large transactions in that period and these transactions 
may involve lengthier, more complex, and more unpredictable sales cycles than other transactions

Larger, enterprise-level transactions often require considerably more resources, are often more complex to implement, and typically 
require  additional  management  approval,  which  may  result  in  a  lengthier,  more  complex,  and  less  predictable  sales  cycle  and  may 
increase the risk that an order is delayed or not brought to completion. We may also encounter greater competition and pricing pressure 
on  these  larger  transactions,  and  our  sales  and  delivery  efforts  may  be  more  costly.  The  presence  or  absence  of  one  or  more  large 
transactions in a particular period may have a material effect on our revenues and operating results for that period and may result in 
lower  estimated  revenues  and  earnings  in  future  periods.  For  the  year  ended  December 31,  2023,  our  top  three  product  licenses 
transactions with recognized revenue totaled $8.9 million, or 11.8% of total product licenses revenues, compared to $13.1 million, or 
15.1% of total product licenses revenues, for the year ended December 31, 2022.

Our offerings face intense competition, which may lead to lower prices for our offerings, reduced gross margins, loss of market 
share, and reduced revenue 

The analytics market is highly competitive and subject to rapidly changing technology and market conditions. For enterprise analytics, 
we compete with global ISVs, such as IBM, Microsoft, Oracle, Salesforce, and SAP. Our ability to compete successfully depends on a 
number of factors within and outside of our control.  Some of these factors include software quality, performance and reliability; the 
quality of our service and support teams; marketing and prospecting effectiveness, the ability to incorporate artificial intelligence (“AI”) 
and other technically advanced features; and our ability to differentiate our products.  Failure to perform in these or other areas may 
reduce the demand for our offerings and materially adversely affect our revenue from both existing and prospective customers.

Some of our competitors have longer operating histories, more focused business strategies and significantly greater financial, technical, 
and marketing resources than we do.  As a result, they may be able to respond more quickly to new or emerging technologies and 
changes in customer requirements or devote greater resources to the development, promotion, sale, and marketing of their offerings than 
we can, such as offering certain analytics products free of charge when bundled with other products.  In addition, many of our competitors 
have  strong  relationships  with  current  and  potential  customers,  extensive  industry  and  specialized  business  knowledge,  and 
corresponding proprietary technologies that they can leverage. As a result, they may be able to prevent us from penetrating new accounts 
or expanding existing accounts.

Increased competition may lead to price cuts, reduced gross margins, and loss of market share. The failure to compete successfully and 
meet the competitive pressures we face may have a material adverse effect on our business, operating results, and financial condition.

Current and future competitors may also make strategic acquisitions or establish cooperative relationships among themselves or with 
others.  By doing so, these competitors may increase their ability to meet the needs of our potential customers by their expanded offerings 
and rapidly gain significant market share, which could limit our ability to obtain revenues from new customers and to sustain software 
maintenance revenues from our installed customer base.  In addition, basic office productivity software suites, such as Microsoft Office, 
could evolve to offer advanced analysis and reporting capabilities that may reduce the demand for our analytics offerings.

Integration  of  artificial  intelligence  into  our  enterprise  analytics  product  offerings  and  our  use  of  artificial  intelligence  in  our 
operations could result in reputational or competitive harm, legal liability, and other adverse effects on our business

We have integrated, and plan to further integrate, AI capabilities into certain components of our enterprise analytics product offerings 
and we expect to use AI in our operations. Such integration and use of AI may become more important in our product offerings and 
operations over time. These AI-related initiatives, whether successful or not, could cause us to incur substantial costs and could result 
in delays in our software release cadence. Our competitors or other third parties may incorporate AI into their products or operations 
more quickly or more successfully than we do, which could impair our ability to compete effectively. Additionally, AI algorithms may 
be flawed and datasets underlying AI algorithms may be insufficient or contain biased information. If the AI tools integrated into our 
products or that we use in our operations produce analyses or recommendations that are or are alleged to be deficient, inaccurate, or 
biased, our reputation, business, financial condition, and results of operations may be adversely affected.

Other companies have experienced cybersecurity incidents that implicate confidential and proprietary company data and/or the personal 
data  of  end  users  of  AI  applications  integrated  into  their  software  offerings  or  used  in  their  operations.  If  we  were  to  experience  a 
cybersecurity incident, whether related to the integration of AI capabilities into our product offerings or our use of AI applications in 
our operations, our business and results of operations could be adversely affected.  AI also presents various emerging legal, regulatory 
and ethical issues, and the incorporation of AI into our product offerings and our use of AI applications in our operations could require 
us to expend significant resources in developing, testing and maintaining our product offerings and may cause us to experience brand, 
reputational, or competitive harm, or incur legal liability. On October 30, 2023, the Biden administration issued an Executive Order to, 
among other things, establish extensive new standards for AI safety and security. Other jurisdictions may decide to adopt similar or 

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more restrictive legislation that may render the use of such technologies challenging. These restrictions may make it harder for us to 
conduct our business using AI, lead to regulatory fines or penalties, require us to change our product offerings or business practices, or 
prevent or limit our use of AI.

Risks Related to Our Technology and Intellectual Property

If we are unable to develop and release new software product offerings or enhancements to our existing offerings in a timely and 
cost-effective manner, our business, operating results, and financial condition could be materially adversely affected

The  software  market  is  characterized  by  frequent  new  offerings  and  enhancements  in  response  to  rapid  technological  change,  new 
customer requirements, and evolving industry standards.  The introduction of new or enhanced offerings can quickly make existing ones 
obsolete.    We  believe  our  future  success  depends  largely  on  our  ability  to  continue  to  rapidly  develop  new  and  innovative  product 
offerings  and  enhancements  to  our  existing  offerings  that  achieve  market  acceptance,  maintain  and  improve  our  current  offerings, 
support popular operating systems and databases, maintain technological competitiveness, and meet an expanding range of customer 
requirements.

Analytics applications, and applications that leverage the Bitcoin blockchain and Lighting Network, can be complex, and research and 
development  for  these  types  of  applications  can  be  costly  and  time  consuming.  In  addition,  customers  may  delay  their  purchasing 
decisions because they anticipate that new or enhanced versions of our offerings will soon become available or because of concerns 
regarding  the  complexity  of  migration  or  performance  issues  related  to  new  offerings.    We  cannot  be  sure  that  we  will  succeed  in 
developing,  marketing,  and  delivering,  on  a  timely  and  cost-effective  basis,  new  or  enhanced  offerings  that  will  achieve  market 
acceptance.  Moreover, even if our new offerings achieve market acceptance, we may experience a decline in revenues of our existing 
offerings that is not fully matched by the new offering’s revenue. This could result in a temporary or permanent revenue shortfall and 
materially adversely affect our business, operating results, and financial condition.

We  depend  on  technology  licensed  to  us  by  third  parties,  and  changes  in  or  discontinuances  of  such  licenses  could  impair  our 
software, delay implementation of our offerings, or force us to pay higher license fees

We license third-party technologies that are incorporated into or utilized by our existing offerings. These licenses may be terminated, or 
we may be unable to license third-party technologies for future offerings. In addition, we may be unable to renegotiate acceptable third-
party  license  terms,  or  we  may  be  subject  to  infringement  liability  if  third-party  technologies  that  we  license  are  found  to  infringe 
intellectual property rights of others. Changes in or discontinuance of third-party licenses could lead to a material increase in our costs 
or to our offerings becoming inoperable or their performance being materially reduced.  As a result, we may need to incur additional 
development costs to help ensure continued performance of our offerings, and we may experience a decreased demand for our offerings.

Changes  in  third-party  software  or  systems  or  the  emergence  of  new  industry  standards  could  materially  adversely  affect  the 
operation of and demand for our existing software

The functionalities of our software depend in part on the ability of our software to interface with our customers’ information technology 
(“IT”) infrastructure and cloud environments, including software applications, network infrastructure, and end user devices, which are 
supplied  to  our  customers  by  various  other  vendors.  When  new  or  updated  versions  of  these  third-party  software  or  systems  are 
introduced, or new industry standards in related fields emerge, we may be required to develop updated versions of or enhancements to 
our software to help ensure that it continues to effectively interoperate with our customers’ IT infrastructure and cloud environments. If 
new or modified operating systems are introduced or new web standards and technologies or new standards in the field of database 
access technology emerge that are incompatible with our software, development efforts to maintain the interoperability of our software 
with our customers’ IT infrastructure and cloud environments could require substantial capital investment and employee resources. If 
we are unable to update our software in a timely manner, cost-effectively, or at all, the ability of our software to perform key functions 
could be impaired, which may impact our customers’ satisfaction with our software, potentially result in breach of warranty or other 
claims, and materially adversely affect demand for our software.

The nature of our software makes it particularly susceptible to undetected errors, bugs, or security vulnerabilities, which could cause 
problems with how the software performs and, in turn, reduce demand for our software, reduce our revenue, and lead to litigation 
claims against us

Despite extensive testing by us and our current and potential customers, we have in the past discovered software errors, bugs, or security 
vulnerabilities (including the log4j and SpringShell vulnerabilities which surfaced in December 2021 and March 2022, respectively, and 
affected companies worldwide) in our offerings after commercial shipments began and they may be found in future offerings or releases. 
This could result in lost revenue, damage to our reputation, or delays in market acceptance, which could have a material adverse effect 
on our business, operating results, and financial condition.  We may also need to expend resources and capital to correct these defects if 
they occur.

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Our customer agreements typically contain provisions designed to limit our exposure to product liability, warranty, and other claims.  It 
is possible these provisions are unenforceable in certain domestic or international jurisdictions, and we may be exposed to such claims. 
A successful claim against us could have a material adverse effect on our business, operating results, and financial condition.

Our intellectual property is valuable, and any inability to protect it could reduce the value of our offerings and brand

Unauthorized third parties may try to copy or reverse engineer portions of our software or otherwise obtain and use our intellectual 
property.  Copyrights,  patents,  trademarks,  trade  secrets,  confidentiality  procedures,  and  contractual  commitments  can  only  provide 
limited protection. Any intellectual property owned by us may be invalidated, circumvented, or challenged. Any of our pending or future 
intellectual  property  applications,  whether  or  not  currently  being  challenged,  may  not  be  issued  with  the  scope  we  seek,  if  at  all. 
Moreover,  amendments  to  and  developing  jurisprudence  regarding  U.S.  and  international  law  may  affect  our  ability  to  protect  our 
intellectual property and defend against claims of infringement. In addition, although we generally enter into confidentiality agreements 
with our employees and contractors, the confidential nature of our intellectual property may not be maintained. Furthermore, the laws 
of some countries do not provide the same level of protection of our intellectual property as do the laws of the United States. If we 
cannot protect our intellectual property against unauthorized copying or use, we may not remain competitive.

We may be obligated to disclose our proprietary source code to our customers, which may limit our ability to protect our intellectual 
property and could reduce the renewals of our support services 

Certain of our customer agreements contain provisions permitting the customer to become a party to, or a beneficiary of, a source code 
escrow agreement under which we place the proprietary source code for our applicable services and products in escrow with a third 
party. Under these escrow agreements, the source code to the applicable product may be released to the customer, typically for its use 
to maintain, modify, and enhance the product, upon the occurrence of specified events, such as our filing for bankruptcy, discontinuance 
of our support services, and/or ceasing our business operations generally. 

Disclosing the content of our source code may limit the intellectual property protection we can obtain or maintain for that source code 
or the services and products containing that source code. It also could permit a customer to which a product’s source code is disclosed 
to support and maintain that software product without being required to purchase our support services. Each of these could harm our 
business, results of operations, and financial condition.

Third parties may claim we infringe their intellectual property rights

We periodically receive notices from third parties claiming we are infringing their intellectual property rights. The frequency of such 
claims may increase as we expand our offerings and branding, the number of offerings and level of competition in our industry grow, 
the functionality of offerings overlaps, and the volume of issued patents, patent applications, and copyright and trademark registrations 
continues to increase. Responding to any infringement claim, regardless of its validity, could:

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be time-consuming, costly, and/or result in litigation;

divert management’s time and attention from developing our business;

require us to pay monetary damages or enter into royalty or licensing agreements that we would normally find unacceptable;

require us to stop selling certain of our offerings;

require us to redesign certain of our offerings using alternative non-infringing technology or practices, which could require 
significant effort and expense;

require us to rename certain of our offerings or entities; or

require us to satisfy indemnification obligations to our customers or channel partners.

Additionally, while we monitor our use of third-party software, including open-source software, our processes for controlling such use 
in our offerings may not be effective.  If we fail to comply with the terms or conditions associated with third-party software that we use, 
if we inadvertently embed certain types of third-party software into one or more of our offerings, or if third-party software that we 
license is found to infringe the intellectual property rights of others, we could become subject to infringement liability and be required 
to re-engineer our offerings, discontinue the sale of our offerings, or make available to certain third parties or generally available, in 
source code form, our proprietary code, any of which could materially adversely affect our business, operating results, and financial 
condition.

If  a  successful  infringement  claim  is  made  against  us  and  we  fail  to  develop  or  license  a  substitute  technology  or  brand  name,  as 
applicable, our business, results of operations, financial condition, or cash flows could be materially adversely affected.

Risks Related to Our Operations

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Business disruptions, including interruptions, delays, or failures of our systems, third-party data center hosting facility, or other 
third-party  services,  as  a  result  of  geopolitical  tensions,  acts  of  terrorism,  natural  disasters,  pandemics  (like  the  COVID-19 
pandemic), and similar events, could materially adversely affect our operating results or result in a material weakness in our internal 
controls that could adversely affect the market price of our stock

A significant portion of our research and development activities or certain other critical business operations are concentrated in facilities 
in Northern Virginia, China, Argentina, and Poland. In addition, we serve our customers and manage certain critical internal processes 
using a third-party data center hosting facility located in the United States and other third-party services, including AWS, Azure, and 
other cloud services. Any disruptions or failures of our systems or the third-party hosting facility or other services that we use, including 
as  a  result  of  a  natural  disaster,  fire,  cyberattack  (including  the  potential  increase  in  risk  for  such  attacks  due  to  cyberwarfare  in 
connection with the ongoing Russia-Ukraine and Israel-Hamas conflicts), act of terrorism, geopolitical conflict (including due to the 
ongoing Russia-Ukraine and Israel-Hamas conflicts and any potential conflict involving China and Taiwan), pandemic (including the 
COVID-19  pandemic),  the  effects  of  climate  change,  or  other  catastrophic  event,  as  well  as  power  outages,  telecommunications 
infrastructure outages, a decision by one of our third-party service providers to close facilities that we use without adequate notice or to 
materially  change  the  pricing  or  terms  of  their  services,  host  country  restrictions  on  the  conduct  of  our  business  operations  or  the 
availability of our offerings, or other unanticipated problems with our systems or the third-party services that we use, such as a failure 
to meet service standards, could severely impact our ability to conduct our business operations or to attract new customers or maintain 
existing  customers,  or  result  in  a  material  weakness  in  our  internal  control  over  financial  reporting,  any  of  which  could  materially 
adversely affect our future operating results.

Our international operations are complex and expose us to risks that could have a material adverse effect on our business, operating 
results, and financial condition 

We receive a significant portion of our total revenues from international sales and conduct our business activities in various foreign 
countries, including some emerging markets where we have limited experience, where the challenges of conducting our business can be 
significantly different from those we have faced in more developed markets, and where business practices may create internal control 
risks. International revenues accounted for 42.7%, 41.0%, and 44.7% of our total revenues for the years ended December 31, 2023, 
2022, and 2021, respectively. Our international operations require significant management attention and financial resources and expose 
us to additional risks, including:

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fluctuations in foreign currency exchange rates;

new, or changes in, regulatory requirements;

tariffs, export and import restrictions, restrictions on foreign investments, tax laws, sanctions, laws and policies that favor local 
competitors (such as mandatory technology transfers), and other trade barriers or protection measures;

compliance  with  a  wide  variety  of  laws,  including  those  relating  to  labor  matters,  antitrust,  procurement  and  contracting, 
consumer and data protection, privacy, data localization, governmental access to data, network security, and encryption;

costs of localizing offerings and lack of acceptance of localized offerings;

difficulties in and costs of staffing, managing, and operating our international operations;

economic weakness or currency-related crises;

generally longer payment cycles and greater difficulty in collecting accounts receivable;

• weaker intellectual property protection;

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increased  risk  of  corporate  espionage  or  misappropriation,  theft,  or  misuse  of  intellectual  property,  particularly  in  foreign 
countries where we have significant software development operations that have access to product source code, such as China;

our ability to adapt to sales practices and customer requirements in different cultures;

natural  disasters,  acts  of  war  (including  risks  relating  to  the  ongoing  conflict  between  Russia  and  Ukraine,  a  potential 
broadening of the Israel-Hamas conflict to other countries in the Middle East, and any potential conflict involving China and 
Taiwan), terrorism, or pandemics (including the COVID-19 pandemic); and

political instability and security risks in the countries where we are doing business, including, without limitation, political and 
economic instability caused by the current conflict between Russia and Ukraine and economic sanctions adopted in response 
to the conflict, and a potential broadening of the Israel-Hamas conflict to other countries in the Middle East.

Disruptions to trade, weakening of economic conditions, economic and legal uncertainties, or changes in currency rates may adversely 
affect our business, financial condition, operating results, and cash flows. The United States has put in place higher tariffs and other 
restrictions  on  trade  with  China,  the  European  Union,  Canada,  and  Mexico,  among  other  countries,  including  limiting  trade  and/or 

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imposing tariffs on imports from such countries. In addition, China, the European Union, Canada, and Mexico, among others, have 
either threatened or put into place retaliatory tariffs of their own. These tariffs and any further escalation of protectionist trade measures 
could adversely affect the markets in which we sell our offerings and, in turn, our business, financial condition, operating results, and 
cash flows.  It is unclear whether and to what extent such measures will be reversed in the future or whether the Biden administration 
will make additional changes to U.S. trade policy that may result in further impacts on our business.

Changes to the U.S. taxation of our international income, or changes in foreign tax laws, could have a material effect on our future 
operating results. For example, the Tax Act led to corporate income tax rate changes, the modification or elimination of certain tax 
incentives, changes to the existing regime for taxing overseas earnings, and measures to prevent BEPS, and the United Kingdom adopted 
legislation imposing a tax related to offshore receipts in respect of intangible property held in low tax jurisdictions. 

Moreover, compliance with foreign and U.S. laws and regulations that are applicable to our international operations is complex and may 
increase our cost of doing business in international jurisdictions. Our failure to comply with these laws and regulations has exposed, and 
may  in  the  future  expose,  us  to  fines  and  penalties.  These  laws  and  regulations  include  anti-bribery  laws,  such  as  the  U.S.  Foreign 
Corrupt Practices Act, the UK Bribery Act, local laws prohibiting corrupt payments to government officials, and local laws relating to 
procurement, contracting, and antitrust. These laws and regulations also include import and export requirements and economic and trade 
sanctions administered by the Office of Foreign Assets Control and the U.S. Department of Commerce based on U.S. foreign policy and 
national  security  goals  against  targeted  foreign  states,  organizations,  and  individuals.    Although  we  have  implemented  policies  and 
procedures designed to help ensure compliance with these laws, our employees, channel partners, and other persons with whom we do 
business may take actions in violation of our policies or these laws. For example, following an internal review initiated in 2018, we 
believe our Brazilian subsidiary failed or likely failed to comply with local procurement regulations in conducting business with certain 
Brazilian government entities and these matters are the subject of investigation by Brazilian authorities. Any violation of these laws 
could subject us to civil or administrative penalties, including substantial fines, prohibitions, or other limitations on our ability to sell 
our offerings to one or more countries, and could also materially damage our reputation and our brand.

These factors may have a material adverse effect on our future sales, business, operating results, and financial condition.

We face a variety of risks in doing business with U.S. and foreign federal, state, and local governments and government agencies, 
including risks related to the procurement process, budget constraints and cycles, termination of contracts, and compliance with 
government contracting requirements

Our customers include the U.S. government, state and local governments and government agencies.  There are a variety of risks in doing 
business with government entities, including:

Procurement.  Contracting with public sector customers is highly competitive and can be time-consuming and expensive, requiring us 
to incur significant up-front time and expense without any assurance that we will win a contract. Further, even if we win a contract, it 
may be placed on hold, or reversed, due to a post-award protest.

Budgetary Constraints and Cycles.  Public sector funding reductions or delays adversely impact demand and payment for our offerings.

Termination of Contracts.  Public sector customers often have contractual or other legal rights to terminate contracts for convenience or 
due to a default. If a contract is terminated for the customer’s convenience, we may only be able to collect fees for software or services 
delivered prior to termination and settlement expenses.  If a contract is terminated due to our default, we may not recover even those 
amounts, and we may be liable for excess costs incurred by the customer for procuring alternative software or services.

Compliance with Government Contracting Requirements.  Government contractors are required to comply with a variety of complex 
laws, regulations, and contractual provisions relating to the formation, administration, or performance of government contracts that give 
public sector customers substantial rights and remedies, many of which are not typical for commercial contracts.  These may include 
rights regarding price protection, the accuracy of information provided to the government, contractor compliance with socio-economic 
policies,  and  other  terms  unique  to  government  contracts.    Governments  and  government  agencies  routinely  investigate  and  audit 
contractors for compliance with these requirements. If, as a result of an audit or review, it is determined that we have failed to comply 
with these requirements, we may be subject to civil and criminal penalties or administrative sanctions, including contract termination, 
forfeiture of profits, fines, treble damages, and suspensions or debarment from future government business and we may suffer harm to 
our reputation.

Our customers also include foreign governments and government agencies.  Similar procurement, budgetary, contract, and audit risks 
also apply to these entities.  In addition, compliance with complex regulations and contracting provisions in a variety of jurisdictions 
can be expensive and consume significant management resources.  In certain jurisdictions, our ability to win business may be constrained 
by political and other factors unrelated to our competitive position in the market.  Each of these difficulties could materially adversely 
affect our business and results of operations.

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If we are unable to recruit or retain skilled personnel, or if we lose the services of Michael J. Saylor, our business, operating results, 
and financial condition could be materially adversely affected

Our  future  success  depends  on  our  continuing  ability  to  attract,  train,  assimilate,  and  retain  highly  skilled  personnel.  There  has 
historically  been  significant  competition  for  qualified  employees  in  the  technology  industry,  and  such  competition  may  be  further 
amplified by evolving restrictions on immigration, travel, or availability of visas for skilled technology workers. We may not be able to 
retain our current key employees or attract, train, assimilate, and retain other highly skilled personnel in the future. Our future success 
also depends in large part on the continued service of Michael J. Saylor, our Chairman of the Board of Directors and Executive Chairman. 
If we lose the services of Mr. Saylor, or if we are unable to attract, train, assimilate, and retain the highly skilled personnel we need, our 
business, operating results, and financial condition could be materially adversely affected.

Changes in laws or regulations relating to privacy or the collection, processing, disclosure, storage, localization, or transmission of 
personal data, or any actual or perceived failure by us or our third-party service providers to comply with such laws and regulations, 
contractual obligations, or applicable privacy policies, could materially adversely affect our business

Aspects of our business involve collecting, processing, disclosing, storing, and transmitting personal data, which are subject to certain 
privacy policies, contractual obligations, and U.S. and foreign laws, regulations, and directives relating to privacy and data protection. 
We store a substantial amount of customer and employee data, including personal data, on our networks and other systems and the cloud 
environments we manage. In addition, the types of data subject to protection as personal data in the European Union, China, the United 
States, and elsewhere have been expanding. In recent years, the collection and use of personal data by companies have come under 
increased regulatory and public scrutiny, especially in relation to the collection and processing of sensitive data, such as healthcare, 
biometric, genetic, financial services, and children’s data, precise location data, and data regarding a person’s race or ethnic origins, 
political opinions, or religious beliefs. For example, in the United States, protected health information is subject to HIPAA, which can 
provide  for  civil  and  criminal  penalties  for  noncompliance.  Entities  (such  as  us)  that  engage  in  creating,  receiving,  maintaining,  or 
transmitting protected health information provided by covered entities and other business associates are subject to enforcement under 
HIPAA.    Our  access  to  protected  health  information  triggers  obligations  to  comply  with  certain  privacy  rules  and  data  security 
requirements under HIPAA.  

In addition to potential enforcement by the United States Department of Health and Human Services for potential HIPAA violations, 
we are also potentially subject to privacy enforcement from the FTC. The FTC has been particularly focused on certain activities related 
to the processing of sensitive data, including the unpermitted processing of health and genetic data through its recent enforcement actions 
and is expanding the types of privacy violations that it interprets to be “unfair” under Section 5 of the FTC Act, as well as the types of 
activities it views to trigger the Health Breach Notification Rule (which the FTC also has the authority to enforce). The agency is also 
in the process of developing rules related to commercial surveillance and data security that may impact our business. We will need to 
account for the FTC’s evolving rules and guidance for proper privacy and data security practices in order to mitigate our risk for a 
potential enforcement action, which may be costly. If we are subject to a potential FTC enforcement action, we may be subject to a 
settlement order that requires us to adhere to very specific privacy and data security practices, which may impact our business. We may 
also be required to pay fines as part of a settlement (depending on the nature of the alleged violations). If we violate any consent order 
that we reach with the FTC, we may be subject to additional fines and compliance requirements. We face risks of similar enforcement 
from State Attorneys General and, potentially, other regulatory agencies.

Any systems failure or security breach that results in the release of, or unauthorized access to, personal data, or any failure or perceived 
failure by us or our third-party service providers to comply with applicable privacy policies, contractual obligations, or any applicable 
laws or regulations relating to privacy or data protection, could result in proceedings against us by domestic or foreign government 
entities or others, including private plaintiffs in litigation.  Such proceedings could result in the imposition of sanctions, fines, penalties, 
liabilities, government orders, and/or orders requiring that we change our data practices, any of which could have a material adverse 
effect on our business, operating results, reputation, and financial condition.

Various U.S. and foreign government bodies may enact new or additional laws or regulations, or issue rulings that invalidate prior laws 
or regulations, concerning privacy, data storage, data protection, and cross-border transfer of data that could materially adversely impact 
our  business.  In  the  European  Union,  GDPR  took  effect  in  May  2018.  GDPR  establishes  requirements  regarding  the  handling  and 
security  of  personal  data,  requires  disclosure  of  data  breaches  to  individuals,  customers,  and  data  protection  authorities  in  certain 
circumstances, requires companies to honor data subjects’ requests relating to their personal data, permits regulators to impose fines of 
up to €20,000,000 or 4% of global annual revenue, whichever is higher, and establishes a private right of action. Furthermore, a new 
ePrivacy  Regulation,  regulating  electronic  communications,  was  proposed  in  2017  and  is  under  consideration  by  the  European 
Commission, the European Parliament, and the European Council. In July 2020, the CJEU invalidated the U.S.-EU Privacy Shield, 
which provided a mechanism to lawfully transfer personal data from the European Union to the United States and certain other countries. 
In the wake of the invalidation of the U.S.-EU Privacy Shield, we transitioned to reliance on SCCs to lawfully transfer certain personal 
data from the European Union to the United States. The CJEU decision also drew into question the long-term viability of the SCCs for 
transfers of personal data from the EU and European Economic Area to the U.S. As a result, in October 2022, President Biden signed 
an executive order to implement the EU-U.S. Data Privacy Framework, which would serve as a replacement to the EU-U.S. Privacy 

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Shield. The European Union initiated the process to adopt an adequacy decision for the EU-U.S. Data Privacy Framework in December 
2022 and the European Commission adopted the adequacy decision on July 10, 2023. The adequacy decision will permit U.S. companies 
who self-certify to the EU-U.S. Data Privacy Framework to rely on it as a valid data transfer mechanism for data transfers from the EU 
to the U.S.  and will also provide support for the use of standard contractual clauses. However, some privacy advocacy groups have 
already suggested that they will be challenging the EU-U.S. Data Privacy Framework. If these challenges are successful, they may not 
only impact the EU-U.S. Data Privacy Framework, but they may also further limit the viability of the standard contractual clauses and 
other data transfer mechanisms. The uncertainty around this issue has the potential to impact our business internationally. Because the 
rules involving this data transfer mechanism are also undergoing revision and this transfer mechanism may also be declared invalid (or 
require us to change our business practices) in the future, these developments may require us to provide an alternative means of data 
transfer. In addition, the required terms for contracts containing SCCs along with recommended supplemental provisions are changing 
and may require us to assume additional obligations, otherwise inhibit or restrict our ability to undertake certain activities, or incur 
additional costs related to data protection.

In addition, in June 2021, the EDPB issued the EDPB Recommendations. The new SCCs were required to be in place for new transfers 
of personal data as of September 27, 2021 and to replace those being used for existing transfers of personal data by December 27, 2022. 
The new SCCs place obligations on us in relation to government authorities’ access requests in respect of personal data transferred under 
the SCCs, and other obligations to bring the SCCs in line with the requirements of the GDPR. The EDPB Recommendations are designed 
to be read in tandem with the new SCCs and set out new requirements for organizations to assess third countries and identify appropriate 
supplementary data protection and security measures to be implemented on a case-by-case basis where needed. 

Moreover, due to Brexit, the SCCs issued by the European Commission are no longer automatically adopted in the United Kingdom 
post-Brexit.  In response, the UK’s Information Commissioner’s Office (“ICO”) published a template Addendum to the new EU SCCS 
which  adapts  the  new  EU  SCCs  for  UK  use.    In  the  alternative,  the  ICO  also  published  the  international  data  transfer  agreement 
(“IDTA”). The IDTA replaces the current set of SCCs being used in the UK.  The UK SCCs Addendum and IDTA, after having been 
put before UK parliament, have been in force as of March 2022 and UK-based organizations were required to start using the UK IDTA 
or Addendum for new data transfer arrangements starting in September 2022. The UK and the U.S. also agreed to a U.S.-UK “data 
bridge,” which went into effect on October 12, 2023. This functions similarly to the EU-U.S. Data Privacy Framework and provides an 
additional legal mechanism for companies to transfer data from the UK to the U.S.

The rules involving these alternative SCC data transfer options are continually undergoing revision and these transfer mechanisms may 
also be declared invalid (or require us to change our business practices) in the future, requiring us to provide an alternative means of 
data transfer or implement significant changes in our data security and protection practices. In addition, the required terms for contracts 
containing SCCs along with recommended supplemental provisions are changing and may require us to assume additional obligations, 
otherwise inhibit or restrict our ability to undertake certain activities, or incur additional costs related to data protection.

Similar requirements are also coming into force in other countries. Brazil enacted the Brazilian General Data Protection Law, which 
became effective in August 2020 and imposes requirements largely similar to GDPR on products and services offered to users in Brazil. 
In China, we may also be subject to the Cybersecurity Law that went into effect in June 2017 and the revision of the Personal Information 
Security Specification that went into effect in October 2020, which have broad but uncertain application and impose a number of new 
privacy and data security obligations. China also adopted new legislation on the protection of privacy and personal data in November 
2021, including the PIPL and Data Security Law that impose new data processing obligations on us. Under these new regulations, if an 
entity operating in China violates the law, regulators may order it to take corrective actions, issue warnings, confiscate illegal income, 
suspend services, revoke operating permits or business licenses, or issue a fine. The fine can be up to ¥50 million or 5 percent of an 
organization’s annual revenue for the prior financial year.

Further, in connection with cross-border transfer of personal information under the PIPL in China, China regulators published the Draft 
Rules on Standard Contracts Regarding Export of Personal Information and, under the PIPL, the adoption of standard contractual clauses 
between the data controller (the entity which transfers personal information to a location outside the PRC) and the offshore recipient is 
required to lawfully facilitate the offshore transfer of personal information from China. These requirements apply to companies operating 
in China and seeking to transfer personal data outside of China and organizations which do not satisfy these conditions may be required 
to satisfy additional regulatory requirements and/or be subject to penalties or fines. 

Other countries are considering new or expanded laws governing privacy and data security that may impact our business practices.  
These developments, including in Brazil and China, may impact our activities with our customers, other MicroStrategy entities and 
vendors, and require us to take additional and appropriate steps in light of data transfers between the U.S. and the EU (and the UK), as 
well as transfers and onward transfers of personal data from the EU to other non-EU countries.

State privacy laws in the United States also may impact our business operations. The state of California has adopted a comprehensive 
privacy law, the CCPA, which took effect in January 2020 and became enforceable in July 2020. We have been required to devote 
substantial resources to implement and maintain compliance with the CCPA, and noncompliance could result in regulatory investigations 
and fines or private litigation. Moreover, in November 2020, California voters approved a privacy law, the CPRA, which amends the 
CCPA to create additional privacy rights and obligations in California, and went into effect on January 1, 2023. Numerous other states 

37

have passed laws similar to the CCPA, which will go into effect in 2023 and beyond. More states may follow. These laws may impose 
additional costs and obligations on us. Similarly, in March 2022, the U.S. federal government also passed the Cyber Incident Reporting 
for Critical Infrastructure Act of 2022, which will require companies deemed to be part of U.S. critical infrastructure to report any 
substantial  cybersecurity  incidents  or  ransom  payments  to  the  federal  government  within  72  and  24  hours,  respectively.  The 
implementing regulations are not expected for another two-to-three years. The Securities and Exchange Commission also has issued 
new regulations related to cybersecurity that may require additional reporting and other compliance obligations, as well as creating 
additional risks related to public notifications concerning cyber incidents.

Furthermore, the U.S. Congress is considering comprehensive privacy legislation. At this time, it is unclear whether Congress will pass 
such a law and if so, when and what it will require and prohibit.  Moreover, it is not clear whether any such legislation would give the 
FTC  any  new  authority  to  impose  civil  penalties  for  violations  of  the  Federal  Trade  Commission  Act  in  the  first  instance,  whether 
Congress will grant the FTC rulemaking authority over privacy and information security, or whether Congress will vest some or all 
privacy and data security regulatory authority and enforcement power in a new agency, akin to EU data protection authorities.

Complying with these and other changing requirements could cause us or our customers to incur substantial costs or pay substantial 
fines or penalties, require us to change our business practices, require us to take on more onerous obligations in our contracts, or limit 
our ability to provide certain offerings in certain jurisdictions, any of which could materially adversely affect our business and operating 
results.  New laws or regulations restricting or limiting the collection or use of mobile data could also reduce demand for certain of our 
offerings or require changes to our business practices, which could materially adversely affect our business and operating results.

If we or our third-party service providers experience a disruption due to a cybersecurity attack or security breach and unauthorized 
parties obtain access to our customers’, prospects’, vendors’, or channel partners’ data, our data, our networks or other systems, or 
the cloud environments we manage, our offerings may be perceived as not being secure, our reputation may be harmed, demand for 
our offerings may be reduced, our operations may be disrupted, we may incur significant legal and financial liabilities, and our 
business could be materially adversely affected

As part of our business, we process, store, and transmit our customers’, prospects’, vendors’, and channel partners’ data as well as our 
own,  including  in  our  networks  and  other  systems  and  the  cloud  environments  we  manage.  Security  breaches  may  occur  due  to 
technological  error,  computer  viruses,  or  third-party  action,  including  intentional  misconduct  by  computer  hackers  or  state  actors, 
physical  break-ins,  industrial  espionage,  fraudulent  inducement  of  employees,  customers,  or  channel  partners  to  disclose  sensitive 
information such as usernames or passwords, and employee, customer, or channel partner error or malfeasance. A security breach could 
result  in  unauthorized  access  to  or  disclosure,  modification,  misuse,  loss,  or  destruction  of  our  customers’,  prospects’,  vendors’,  or 
channel partners’ data, our data (including our proprietary information, intellectual property, or trade secrets), our networks or other 
systems, or the cloud environments we manage. Third parties may also conduct attacks designed to prevent access to critical data or 
systems through ransomware or temporarily deny customers access to our cloud environments.

We,  and  our  service  providers,  have  experienced  and  may  in  the  future  experience  attempts  by  third  parties  to  identify  and  exploit 
software and service vulnerabilities, penetrate or bypass our security measures, and gain unauthorized access to our or our customers’ 
or service providers’ cloud environments, networks, and other systems. Security measures that we or our third-party service providers 
have implemented may not be effective against all current or future security threats. Because there are many different security breach 
techniques and such techniques continue to evolve, we may be unable to anticipate, detect, or mitigate attempted security breaches and 
implement adequate preventative measures.

Any  security  breach,  ransomware  attack,  or  successful  denial  of  service  attack  could  result  in  a  loss  of  customer  confidence  in  the 
security of our offerings and damage to our brand, reduce the demand for our offerings, disrupt our normal business operations, require 
us to spend material resources to investigate or correct the breach, require us to notify affected customers or individuals and/or applicable 
regulators  and  others,  provide  identity  theft  protection  services  to  individuals,  expose  us  to  legal  liabilities,  including  litigation, 
regulatory enforcement actions, and indemnity obligations, and materially adversely affect our revenues and operating results.  Our 
software operates in conjunction with and is dependent on third-party products and components across a broad ecosystem.  If there is a 
security vulnerability in one of these products or components, and if there is a security exploit targeting it, we could face increased costs, 
liability claims, customer dissatisfaction, reduced revenue, or harm to our reputation or competitive position. Our insurance policies 
may  not  be  adequate  to  compensate  us  for  the  potential  losses  arising  from  any  cybersecurity  breach  or  incident.  In  addition,  such 
insurance may not be available to us in the future on economically reasonable terms, or at all. Further, our insurance may not cover all 
claims made against us and could have high deductibles in any event, and defending a suit, regardless of its merit, could be costly and 
divert management attention.

These  risks  will  increase  as  we  continue  to  grow  the  number  and  scale  of  our  cloud  subscriptions  and  process,  store,  and  transmit 
increasingly large amounts of our customers’, prospects’, vendors’, channel partners’, and our own data. In particular, as remote working 
conditions have led businesses to increasingly rely on virtual environments and communication systems, there has been an increase in 
cyberattacks and other malicious activities.

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Our  having  entered  into  an  indemnification  agreement  with  Michael  J.  Saylor,  our  Chairman  of  the  Board  of  Directors  and 
Executive Chairman, that supplements our conventional director and officer liability insurance provided by third-party insurance 
carriers could negatively affect our business and the market price of our class A common stock

We have entered into an indemnification agreement with Michael J. Saylor, our Chairman of the Board of Directors and Executive 
Chairman, pursuant to which Mr. Saylor has agreed to personally indemnify our directors and officers with respect to certain claims and 
expenses excluded from the insurance coverage provided by our commercial director and officer insurance carriers, for which we agreed 
to pay Mr. Saylor an applicable annual fee. Our having entered into this indemnification agreement with Mr. Saylor could have adverse 
effects on our business, including making it more difficult to attract and retain qualified directors and officers due to the unconventional 
nature of the arrangement and potential concerns that the indemnification arrangement might not provide the same level of protection 
that might otherwise be provided by coverage obtained entirely through conventional director and officer insurance. In addition, our 
indemnification arrangement with Mr. Saylor may result in some investors perceiving that our independent directors are not sufficiently 
independent from Mr. Saylor due to their entitlement to personal indemnification from him, which may have an adverse effect on the 
market price of our class A common stock.

Volatile and significantly weakened global economic conditions have in the past and may in the future adversely affect our industry, 
business and results of operations

Our  overall  performance  depends  in  part  on  worldwide  economic  and  geopolitical  conditions.  The  United  States  and  other  key 
international economies have experienced significant economic and market downturns in recent periods, which have been characterized 
by restricted credit, poor liquidity, reduced corporate profitability, volatility in credit, equity and foreign exchange markets, inflation, 
bank  failures,  bankruptcies  and  overall  uncertainty  with  respect  to  the  economy.  In  addition,  geopolitical  and  domestic  political 
developments, such as existing and potential trade wars and other events beyond our control, including the conflicts in Ukraine and the 
Middle  East,  can  increase  levels  of  political  and  economic  unpredictability  globally  and  increase  the  volatility  of  global  financial 
markets.  Moreover,  these  conditions  have  affected  and  may  continue  to  affect  the  rate  of  IT  spending;  could  adversely  affect  our 
customers’ ability or willingness to attend our events or to purchase our software and service offerings; have delayed and may delay 
customer purchasing decisions; have reduced and may in the future reduce the value and duration of customer subscription contracts; 
and we expect these conditions will adversely affect  our customer  attrition rates.  All  of these  risks and conditions could  materially 
adversely affect our future sales and operating results.

Risks Related to Our Class A Common Stock

The market price of our class A common stock has been and may continue to be volatile

The market price of our class A common stock has historically been volatile and this volatility has been significant in recent periods. 
Since August 11, 2020, the date on which we announced our initial purchase of bitcoin, the closing price of our class A common stock 
has increased from $123.62 as of August 10, 2020, the last trading day before our announcement, to $769.88 as of February 14, 2024. 
The market price of our class A common stock may fluctuate widely in response to various factors, some of which are beyond our 
control. These factors include, but are not limited to:

•

•

•

•

•

•

•

•

•

•

•

fluctuations in the price of bitcoin, of which we have significant holdings, and in which we expect we will continue to make 
significant purchases and announcements about our transactions in bitcoin;

changes to our bitcoin acquisition strategy;

announcement of additional capital raising transactions;

regulatory, commercial and technical developments related to bitcoin or the Bitcoin blockchain;

quarterly variations in our results of operations or those of our competitors;

announcements about our earnings that are not in line with analyst expectations, the likelihood of which may be enhanced 
because it is our policy not to give guidance relating to our anticipated financial performance in future periods;

announcements  by  us  or  our  competitors  of  acquisitions,  dispositions,  new  offerings,  significant  contracts,  commercial 
relationships, or capital commitments;

our ability to develop, market, and deliver new and enhanced offerings on a timely basis;

commencement of, or our involvement in, litigation;

recommendations by securities analysts or changes in earnings estimates and our ability to meet those estimates;

investor  perception  of  our  Company,  including  as  compared  to  investment  vehicles  that  are  designed  to  track  the  price  of 
bitcoin, such as spot bitcoin ETPs;

39

•

•

•

•

announcements by our competitors of their earnings that are not in line with analyst expectations;

the volume of shares of our class A common stock available for public sale;

sales or purchases of stock by us or by our stockholders and issuances of awards under our equity incentive plan; and

general economic conditions and slow or negative growth of related markets, including as a result of war, terrorism, infectious 
diseases (such as COVID-19), natural disasters and other global events, and government responses to such events.

In addition, the stock market and the markets for both bitcoin-influenced and technology companies have experienced extreme price 
and volume fluctuations that have often been unrelated or disproportionate to the operating performance of companies in those markets. 
These market and industry factors may seriously harm the market price of our class A common stock, regardless of our actual operating 
performance.

Because of the rights of our two classes of common stock and because we are controlled by Michael J. Saylor, who beneficially owns 
the majority of our class B common stock, Mr. Saylor could transfer control of MicroStrategy to a third party without the approval 
of  our  Board  of  Directors  or  our  other  stockholders,  prevent  a  third  party  from  acquiring  us,  or  limit  the  ability  of  our  other 
stockholders to influence corporate matters

We have two classes of common stock: class A common stock and class B common stock.  Holders of our class A common stock 
generally have the same rights as holders of our class B common stock, except that holders of class A common stock have one vote per 
share while holders of class B common stock have ten votes per share.  As of February 1, 2024, there are 1,964,025 shares of class B 
common stock outstanding, which accounts for approximately 56.7% of the total voting power of our outstanding common stock.  As 
of February 1, 2024, Mr. Saylor, our Chairman of the Board of Directors and Executive Chairman, beneficially owned 1,961,668 shares 
of class B common stock, or 56.6% of the total voting power.  Accordingly, Mr. Saylor can control MicroStrategy through his ability to 
determine the outcome of elections of our directors, amend our certificate of incorporation and by-laws, and take other actions requiring 
the vote or consent of stockholders, including mergers, going-private transactions, and other extraordinary transactions and their terms.

Our certificate of incorporation allows holders of class B common stock to transfer shares of class B common stock, subject to the 
approval of stockholders holding a majority of the outstanding class B common stock.  Mr. Saylor could, without the approval of our 
Board of Directors or our other stockholders, transfer voting control of MicroStrategy to a third party.  Such a transfer of control could 
have a material adverse effect on our business, operating results, and financial condition.  Mr. Saylor could also prevent a change of 
control of MicroStrategy, regardless of whether holders of class A common stock might otherwise receive a premium for their shares 
over the then current market price. In addition, this concentrated control limits stockholders’ ability to influence corporate matters and, 
as a result, we may take actions that our non-controlling stockholders do not view as beneficial or that conflict with their interests.  As 
a result, the market price of our class A common stock could be materially adversely affected.

Our status as a “controlled company” could make our class A common stock less attractive to some investors or otherwise materially 
adversely affect our stock price

Because  we  qualify  as  a  “controlled  company”  under  Nasdaq  corporate  governance  rules,  we  are  not  required  to  have  independent 
directors comprise a majority of our Board of Directors. Additionally, our Board of Directors is not required to have an independent 
compensation or nominating committee or to have the independent directors exercise the nominating function. We are also not required 
to have the compensation of our executive officers be determined by a compensation committee of independent directors.  In addition, 
we are not required to empower our Compensation Committee with the authority to engage the services of any compensation consultants, 
legal counsel, or other advisors, or to have the Compensation Committee assess the independence of compensation consultants, legal 
counsel, and other advisors that it engages.

In  light  of  our  status  as  a  controlled  company,  our  Board  of  Directors  has  determined  not  to  establish  an  independent  nominating 
committee or have its independent directors exercise the nominating function and has elected instead to have the Board of Directors be 
directly responsible for nominating members of the Board. A majority of our Board of Directors is currently comprised of independent 
directors,  and  our  Board  of  Directors  has  established  a  Compensation  Committee  comprised  entirely  of  independent  directors.  The 
Compensation Committee determines the compensation of our Chief Executive Officer and Executive Chairman. However, our Board 
of Directors has authorized our Chief Executive Officer to determine the compensation of executive officers other than himself and the 
Executive Chairman, except that equity-based compensation is determined by the Compensation Committee. Awards made to directors 
and officers subject to Section 16 of the Exchange Act under the 2023 Equity Plan are also approved by the Compensation Committee. 
Additionally,  while  our  Compensation  Committee  is  empowered  with  the  authority  to  retain  and  terminate  outside  counsel, 
compensation consultants, and other experts or consultants, it is not required to assess their independence.

Although currently a majority of our Board of Directors is comprised of independent directors and the Compensation Committee is 
comprised entirely of independent directors, we may elect in the future not to have independent directors constitute a majority of the 
Board of Directors or the Compensation Committee, our Executive Chairman’s and Chief Executive Officer’s compensation determined 
by a compensation committee of independent directors, or a compensation committee of the Board of Directors at all.

40

Accordingly, should the interests of our controlling stockholder differ from those of other stockholders, the other stockholders may not 
have  the  same  protections  that  are  afforded  to  stockholders  of  companies  that  are  required  to  follow  all  of  the  Nasdaq  corporate 
governance  rules.  Our  status  as  a  controlled  company  could  make  our  class  A  common  stock  less  attractive  to  some  investors  or 
otherwise materially adversely affect our stock price.

Future  sales,  or  the  perception  of  future  sales,  of  our  class  A  common  stock,  convertible  debt  instruments  or  other  convertible 
securities could depress the price of our class A common stock

We may issue and sell additional shares of class A common stock, convertible notes, or other securities in subsequent offerings to raise 
capital or issue shares for other purposes, including in connection with the acquisition of additional bitcoin. For example, since January 
1, 2023, we have sold $2.029 billion of shares of class A common stock through at-the-market equity offering programs, and we may 
sell class A common stock having an aggregate offering price of up to an additional $137.8 million from time to time, through Cowen 
and Company LLC, Canaccord Genuity LLC, and BTIG, LLC, as agents (the “November 2023 Sales Agents”) under the November 
2023 Sales Agreement described in Note 13, At-the-Market Equity Offerings, to our Consolidated Financial Statements. We cannot 
predict: 

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•

•

the size of future issuances of equity securities;

the size and terms of future issuances of convertible debt instruments or other convertible securities; or

the effect, if any, that future issuances and sales of our securities will have on the market price of our class A common stock.

Transactions involving newly issued class A common stock, convertible debt instruments, or other convertible securities could result in 
possibly substantial dilution to holders of our class A common stock.

Our amended and restated by-laws provide that the Court of Chancery of the State of Delaware (or, if the Court of Chancery of the 
State of Delaware does not have jurisdiction, then any other state court located in the State of Delaware, or if no state court located 
within the State of Delaware has jurisdiction, the federal district court for the District of Delaware) is the exclusive forum for certain 
litigation that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum 
for such disputes with us or our directors, officers or employees

Our amended and restated by-laws provide that, unless we consent in writing to the selection of an alternative forum, the Court of 
Chancery of the State of Delaware (or, if the Court of Chancery of the State of Delaware does not have jurisdiction, then any other state 
court located in the State of Delaware, or if no state court located within the State of Delaware has jurisdiction, the federal district court 
for the District of Delaware) shall, to the fullest extent permitted by law, be the sole and exclusive forum for (i) any derivative action or 
proceeding brought on behalf of the Company, (ii) any action asserting a claim of breach of a fiduciary duty owed by any director, 
officer, other employee or stockholder of the Company to the Company or the Company’s stockholders, (iii) any action asserting a claim 
arising pursuant to any provision of the General Corporation Law of the State of Delaware or the Company’s certificate of incorporation 
or by-laws (in each case, as they may be amended from time to time), or (iv) any action asserting a claim governed by the internal affairs 
doctrine. This exclusive forum provision would not apply to suits brought to enforce a duty or liability created by the Exchange Act, 
which provides for exclusive jurisdiction of the federal courts. It could apply, however, to a suit that falls within one or more of the 
categories  enumerated  in  the  choice  of  forum  provision  and  asserts  claims  under  the  Securities  Act,  inasmuch  as  Section  22  of  the 
Securities Act creates concurrent jurisdiction for federal and state courts over all suits brought to enforce any duty or liability created 
by the Securities Act or the rules and regulations thereunder. There is uncertainty as to whether a court would enforce such provision 
with respect to claims under the Securities Act, and our stockholders will not be deemed to have waived our compliance with the federal 
securities laws and the rules and regulations thereunder. 

The choice of forum provision may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes 
with us or our directors, officers or other employees, which may discourage such lawsuits against us and our directors, officers and other 
employees. Alternatively, if a court were to find the choice of forum provision contained in our amended and restated by-laws to be 
inapplicable or unenforceable in an action, we may incur additional costs associated with resolving such action in other jurisdictions.

Risks Related to Our Outstanding and Potential Future Indebtedness

Our level and terms of indebtedness could adversely affect our ability to raise additional capital to further execute on our bitcoin 
acquisition strategy, fund our enterprise analytics software operations, and take advantage of new business opportunities

As of December 31, 2023, we had $2.210 billion aggregate indebtedness, consisting of $650.0 million aggregate principal amount of 
0.750% Convertible Senior Notes due 2025 (the “2025 Convertible Notes”), $1.05 billion aggregate principal amount of 0% Convertible 
Senior Notes due 2027 (the “2027 Convertible Notes”, and collectively with the 2025 Convertible Notes, the “Convertible Notes”), 
$500.0 million aggregate principal amount of 6.125% Senior Secured Notes due 2028 (the “2028 Secured Notes”), and $10.3 million of 
other long-term indebtedness.

41

Our substantial indebtedness and interest expense could have important consequences to us, including: 

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limiting our ability to use a substantial portion of our cash flow from operations in other areas of our business, including for 
acquisition of additional bitcoin, working capital, research and development, expanding our infrastructure, capital expenditures, 
and other general business activities and investment opportunities in our company, because we must dedicate a substantial 
portion of these funds to pay interest on and/or service our debt; 

limiting our ability to obtain additional financing in the future for acquisition of additional bitcoin, working capital, capital 
expenditures, debt service, acquisitions, execution of our strategy, and other expenses or investments planned by us; 

limiting our flexibility and our ability to capitalize on business opportunities and to react to competitive pressures and adverse 
changes in government regulation, our business, and our industry; 

increasing our vulnerability to a downturn in our business and to adverse economic and industry conditions generally; 

placing us at a competitive disadvantage as compared to our competitors that are less leveraged; and 

limiting our ability, or increasing the costs, to refinance indebtedness.

We may be unable to service our indebtedness, which could cause us to default on our debt obligations and could force us into 
bankruptcy or liquidation

Our ability to make scheduled payments on and to refinance our indebtedness depends on and is subject to our financial and operating 
performance, which is influenced, in part, by general economic, financial, competitive, legislative, regulatory, counterparty business, 
and other risks that are beyond our control, including the availability of financing in the U.S. banking and capital markets. If our cash 
flows and capital resources are insufficient to fund our debt service obligations, we may be forced to reduce or delay capital expenditures, 
sell assets, seek additional capital, or restructure or refinance our indebtedness. We cannot assure you that future borrowings will be 
available to us in an amount sufficient to enable us to service our indebtedness, to refinance our indebtedness, or to fund our other 
liquidity needs. Even if refinancing indebtedness is available, any refinancing of our indebtedness could be at higher interest rates and 
may  require  us  to  comply  with  more  onerous  covenants  that  could  further  restrict  our  business  operations.  In  addition,  our  bitcoin 
acquisition strategy anticipates that we may issue additional debt in future periods to finance additional purchases of bitcoin, but if we 
are unable to generate sufficient cash flow to service our debt and make necessary capital expenditures, we may be required to sell 
bitcoin. These alternative measures may not be successful and may not permit us to meet our scheduled debt service obligations or our 
financial covenants, which could cause us to default on our debt obligations. In addition, any failure to make payments of interest and 
principal on our outstanding indebtedness on a timely basis would likely result in a reduction of our credit rating, which could harm our 
ability to incur additional indebtedness. 

Upon the occurrence of an event of default under any of MicroStrategy’s indebtedness, the holders of the defaulted indebtedness could 
elect to declare all the funds borrowed to be due and payable, together with accrued and unpaid interest and, in the case of our 2028 
Secured Notes, enforce their security interests on substantially all of MicroStrategy’s assets and the assets of our subsidiary guarantors, 
but excluding bitcoins that are currently owned by MacroStrategy LLC, a wholly-owned subsidiary of MicroStrategy Incorporated, 
(“MacroStrategy”), or acquired by MacroStrategy in future periods in transactions permitted by the terms of the 2028 Secured Notes. 
Any of these events could in turn result in cross-defaults under our other indebtedness.  We may not have sufficient funds available to 
pay the amounts due upon any such default, particularly in the event that there has been a decrease in the market value of our bitcoin 
holdings, and we may not be able to raise additional funds to pay such amounts on a timely basis, on terms we find acceptable, or at all.  
Any financing that we may undertake under such circumstances could result in substantial dilution of our existing stockholders, and in 
the absence of being able to obtain such financing, we could be forced into bankruptcy or liquidation.

The  indenture  governing  our  2028  Secured  Notes  imposes  significant  operating  and  financial  restrictions  on  us  and  certain 
subsidiaries of ours, which may prevent us from capitalizing on business opportunities 

The indenture governing our 2028 Secured Notes imposes significant operating and financial restrictions on us and certain designated 
Restricted Subsidiaries (as defined in the indenture for the 2028 Secured Notes). These restrictions limit our ability, and the ability of 
such restricted subsidiaries, to, among other things: 

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•

•

incur or guarantee additional debt or issue disqualified stock or certain preferred stock; 

create or incur liens; 

pay dividends, redeem stock, or make certain other distributions; 

• make certain investments; 

•

create restrictions on the ability of our Restricted Subsidiaries to pay dividends to us or make other intercompany transfers; 

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transfer or sell assets; 

• merge or consolidate; and 

•

enter into certain transactions with affiliates. 

As a result of these restrictions, we are limited as to how we conduct our business and we may be unable to raise additional indebtedness 
or  conduct  equity  financing  to  compete  effectively  or  to  take  advantage  of  new  business  opportunities.  The  terms  of  any  future 
indebtedness we may incur could include more restrictive covenants. We cannot assure you that we will be able to maintain compliance 
with these covenants in the future and, if we fail to do so, that we will be able to obtain waivers from the lenders or amend the covenants. 

Our failure to comply with the restrictive covenants described above, as well as other terms of our indebtedness or the terms of any 
future indebtedness from time to time could result in an event of default, which, if not cured or waived, could result in our being required 
to repay these borrowings before their due date, the liquidation of our assets serving as collateral and/or potential insolvency proceedings. 
If  we  are  forced  to  refinance  these  borrowings  on  less  favorable  terms  or  if  we  cannot  refinance  these  borrowings,  our  results  of 
operations and financial condition could be adversely affected. 

We may be required to repay the 2028 Secured Notes prior to their stated maturity date, if the springing maturity feature is triggered

The 2028 Secured Notes have a stated maturity date of June 15, 2028, but include a springing maturity feature that will cause the stated 
maturity date to spring ahead to the date that is (i) 91 days prior to the existing maturity date of the 2025 Convertible Notes (which is 
September 15, 2025), (ii) 91 days prior to the existing maturity date of the 2027 Convertible Notes (which is November 16, 2026), or 
(iii) the maturity date of any future convertible debt that we may issue that is then outstanding, unless on such dates we meet specified 
liquidity requirements or less than $100,000,000 of aggregate principal amount of the 2025 Convertible Notes, the 2027 Convertible 
Notes, or such future convertible debt, as applicable, remains outstanding. If such springing maturity feature is triggered, we will be 
required to pay all amounts outstanding under the 2028 Secured Notes sooner than they would otherwise be due, we may not have 
sufficient funds available to pay such amounts at that time, and we may not be able to raise additional funds to pay such amounts on a 
timely basis, on terms we find acceptable, or at all.

We may not be able to finance required repurchases of the 2028 Secured Notes or the Convertible Notes upon a change of control 
or a fundamental change

Upon a change of control or a fundamental change as defined in the indentures governing the 2028 Secured Notes and the Convertible 
Notes, the holders of such notes will have the right to require us to offer to purchase all of the applicable notes then outstanding at a 
price equal to 101% of the principal amount of the 2028 Secured Notes and 100% of the principal amount of the Convertible Notes, 
respectively, plus, in each case, accrued and unpaid interest, if any, to, but excluding, the repurchase date. In order to obtain sufficient 
funds to pay the purchase price of such notes, we expect that we would have to refinance the notes and we may not be able to refinance 
the notes on reasonable terms, if at all. Our failure to offer to purchase all applicable notes or to purchase all validly tendered notes 
would be an event of default under the indentures governing the 2028 Secured Notes and the Convertible Notes. 

If a change of control or a fundamental change occurs, we may not have enough assets to satisfy all obligations under the indentures 
governing the 2028 Secured Notes and the Convertible Notes. Upon the occurrence of a change of control or a fundamental change we 
could seek to refinance the indebtedness under the 2028 Secured Notes or the Convertible Notes or obtain a waiver from the applicable 
note holders. However, we may not be able to obtain a waiver or refinance the applicable notes on commercially reasonable terms, if at 
all.  Moreover, the exercise by holders of the 2028 Secured Notes or the Convertible Notes of their right to require us to repurchase such 
notes could cause a default under future debt agreements, even if the change of control or fundamental change itself does not, due to the 
financial effect of such repurchase on us.

We may not have the ability to raise the funds necessary to settle for cash conversions of the Convertible Notes

Upon conversion of the 2025 Convertible Notes or the 2027 Convertible Notes, unless we elect (or have previously irrevocably elected) 
to deliver solely shares of our class A common stock to settle the conversion of such Convertible Notes (other than paying cash in lieu 
of delivering any fractional share), we will be required to make cash payments in respect of the applicable Convertible Notes being 
converted as described in the applicable indenture.  However, we may not have enough available cash or be able to obtain financing at 
the time we are required to pay cash with respect to such notes being converted. In addition, our ability to pay cash upon conversions of 
the Convertible Notes may be limited by law, regulatory authority, the covenants contained in the indenture governing the 2028 Secured 
Notes, or agreements governing any future indebtedness. Our failure to pay any cash payable on future conversions of the Convertible 
Notes as required by the respective indentures would constitute a default under the indenture for that series of Convertible Notes and 
could also lead to a default under the indenture for the other series of Convertible Notes or the 2028 Secured Notes. A default under any 
indenture could also lead to a default under agreements governing any future indebtedness. If the repayment of the related indebtedness 
were to be accelerated after any applicable notice or grace periods, we may not have sufficient funds to repay the indebtedness. 

43

The conditional conversion feature of the Convertible Notes, if triggered, may adversely affect our financial condition and operating 
results

In the event the conditional conversion feature of either the 2025 Convertible Notes or the 2027 Convertible Notes is triggered, holders 
of the applicable Convertible Notes will be entitled to convert such notes at any time during specified periods at their option. If one or 
more holders elect to convert their Convertible Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of 
our class A common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or 
all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. In addition, even if holders do 
not elect to convert their Convertible Notes, we could be required under applicable accounting rules to reclassify all or a portion of the 
outstanding principal of the applicable Convertible Notes as a current rather than long-term liability, which would result in a material 
reduction of our net working capital.

We rely on the receipt of funds from our subsidiaries in order to meet our cash needs and service our indebtedness, including the 
2028 Secured Notes, the Convertible Notes, and our other long-term indebtedness, and certain of our subsidiaries holding digital 
assets may not provide any dividends, distributions, or other payments to us to fund our obligations and meet our cash needs 

We depend on dividends, distributions, and other payments from our subsidiaries to fund our obligations, including those arising under 
the 2028 Secured Notes, the Convertible Notes, and our other long-term indebtedness, and meet our cash needs. The operating results 
of our subsidiaries at any given time may not be sufficient to make dividends, distributions, or other payments to us in order to allow us 
to  make  payments  on  the  2028  Secured  Notes,  the  Convertible  Notes,  and  our  other  long-term  indebtedness.  Our  wholly-owned 
subsidiary, MacroStrategy, which holds the bitcoin that we owned prior to the issuance of the 2028 Secured Notes, the bitcoin that 
MacroStrategy acquired using the proceeds from the 2025 Secured Term Loan, and the bitcoin that MacroStrategy acquired from the 
proceeds of the sale of our class A shares pursuant to the sales agreements with various sales agents, is not obligated to provide and may 
in the future be prohibited from providing any dividends, distributions, or other payments to us to fund our obligations and meet our 
cash needs under such indebtedness. MacroStrategy holds approximately 173,069 bitcoins that, as of December 31, 2023, had a carrying 
value of $3.363 billion on our Consolidated Balance Sheet, representing 70.6% of our consolidated total assets at such date. In addition, 
dividends, distributions, or other payments, as well as other transfers of assets, between our subsidiaries and from our subsidiaries to us 
may be subject to legal, regulatory, or contractual restrictions, which may materially adversely affect our ability to transfer cash within 
our consolidated companies and our ability to meet our cash needs and service our indebtedness.

Despite our current level of indebtedness, we may be able to incur substantially more indebtedness and enter into other transactions 
in the future which could further exacerbate the risks related to our indebtedness 

Although  the  indenture  governing  our  2028  Secured  Notes  contains,  and  future  debt  instruments  may  contain,  restrictions  on  the 
incurrence of additional indebtedness and entering into certain types of other transactions, these restrictions are subject to a number of 
qualifications  and  exceptions  and  we  may  be  able  to  incur  significant  additional  indebtedness  in  the  future.  For  example,  these 
restrictions do not prevent us from incurring obligations, such as certain trade payables and operating leases, which do not constitute 
indebtedness  as  defined  under  our  debt  instruments.  To  the  extent  we  incur  additional  indebtedness  or  other  obligations,  the  risks 
described herein with respect to our indebtedness may increase significantly.

Item 1B. Unresolved Staff Comments

None.

Item 1C. Cybersecurity

As part of our cybersecurity risk management framework, we have implemented comprehensive Corporate Incident Response Plans 
(IRPs)  and  other  policies  and  procedures  designed  to  ensure  the  assessment,  identification,  and  management  of  material  risks  from 
cybersecurity threats, and to facilitate timely disclosure of material cybersecurity incidents in accordance with SEC rules. Our policies 
provide for cybersecurity awareness training for employees and engagement in due diligence processes in accordance with industry best 
practices for third-party vendors, including those handling critical services or sensitive data on our behalf. Our policies also provide for 
regular, senior management-led table-top exercises simulating cyberattack scenarios to ensure preparedness and response agility. We 
undertake an annual review of our policies to help ensure their effectiveness and relevance in light of evolving cybersecurity threats.  
Additionally, we maintain cyber insurance to help cover costs associated with the occurrence of certain cybersecurity events. We do not 
currently engage any other third parties as part of our cybersecurity risk management framework, but we do use third party services and 
products in the ordinary course with respect to certain common cybersecurity threats.  

Our  IRPs,  which  are  tailored  to  address  potential  cybersecurity  threats  in  both  our  product  and  corporate  infrastructure  technology 
environments, are designed to provide a comprehensive, structured response to cybersecurity incidents, and apply to all MicroStrategy 
personnel, including employees, directors, temporary staff, and contractors.  In accordance with our IRPs, we train our personnel to 

44

report any cybersecurity incidents to our Information Security Team (IST).  Upon identification of a cybersecurity incident, the IRPs 
mandate that the IST conduct an immediate evaluation and assign a severity rating to the incident and, depending on the severity, report 
the incident to our Chief Information Security Officer (CISO). Based on the severity of the incident, a Security Incident Response Team 
(SIRT),  the  members  of  which  include  our  Chief  Information  Officer  (CIO),  the  CISO,  and  personnel  from  various  departments, 
including legal, is convened.  The SIRT, with assistance from the IST, is tasked with executing a timely and effective response to the 
incident,  and  SIRT  members  are  assigned  specific  roles  and  responsibilities,  including  assessment  of  the  incident's  materiality  for 
disclosure purposes.    

Our CIO and CISO oversee our cybersecurity preparedness. Our CIO has over 25 years of experience in the technology sector, including 
specifically in the cybersecurity industry, and held various leadership positions prior to joining MicroStrategy in 2018. Our CISO, who 
joined MicroStrategy as CISO in 2021, has over 20 years of experience with cybersecurity and privacy, and has experience with IT 
infrastructure technologies, including cloud, network, server, endpoint, and mobile technologies.  Our CISO holds a master’s degree in 
computer science and multiple industry-recognized cybersecurity certifications.  The IST operates under our CISO’s leadership, who in 
turn reports to our CIO.   

We administer our cybersecurity risk management framework separately from our other risk management systems and processes, under 
the direct oversight of our board of directors and senior management.  MicroStrategy's management, including our CIO and CISO, 
provides the board of directors with regular updates on cybersecurity incidents and emerging threats. The board actively engages with 
management on the development and implementation of cybersecurity policies and practices, offering insights and guidance. Board 
members with significant experience in software technology, such as Michael J. Saylor and Leslie J. Rechan, each with over 30 years 
of  software  industry  experience,  and  Phong  Le,  our  Chief  Executive  Officer,  contribute  their  expertise  to  our  cybersecurity  risk 
management.   

Unauthorized parties have attempted, and we expect that they will continue to attempt, to gain access to our systems and facilities, as 
well as those of our third-party vendors, through various means, such as hacking, social engineering, phishing, and fraud.  However, 
such incidents have not materially affected, nor are they reasonably likely to materially affect, our business strategy, results of operations, 
or financial condition. See “Item 1A. Risk Factors – Risks Related to Our Bitcoin Acquisition Strategy and Holdings – If we or our 
third-party service providers experience a security breach or cyberattack and unauthorized parties obtain access to our bitcoin, or if our 
private keys are lost or destroyed, or other similar circumstances or events occur, we may lose some or all of our bitcoin and our financial 
condition and results of operations could be materially adversely affected” and “Item 1A. Risk Factors – Risks Related to Our Operations 
– If we or our third-party service providers experience a disruption due to a cybersecurity attack or security breach and unauthorized 
parties obtain access to our customers’, prospects’, vendors’, or channel partners’ data, our data, our networks or other systems, or the 
cloud environments we manage, our offerings may be perceived as not being secure, our reputation may be harmed, demand for our 
offerings may be reduced, our operations may be disrupted, we may incur significant legal and financial liabilities, and our business 
could be materially adversely affected.” 

Item 2.

Properties 

As of December 31, 2023, we leased approximately 190,000 square feet of office space at a location in Northern Virginia that serves as 
our corporate headquarters. This lease provides for certain tenant allowances and incentives and will expire in December 2030.  In 
December 2020, we exercised an option to early terminate approximately 24,000 square feet of space at our corporate headquarters at 
the beginning of January 2022. 

In addition, we utilize offices in U.S. and foreign locations for our services and support, sales and marketing, research and development, 
and administrative personnel. As of December 31, 2023, we utilized approximately 23,000 square feet of office and other space in the 
United  States,  in  addition  to  our  corporate  headquarters,  and  approximately  97,000  square  feet  of  office  space  in  various  foreign 
locations.

Item 3.

Legal Proceedings

We are involved in various legal proceedings arising in the normal course of business, including the matter referred to below.  Although 
the outcomes of these legal proceedings are inherently difficult to predict, we do not expect the resolution of these legal proceedings to 
have a material adverse effect on our financial position, results of operations, or cash flows. 

The  information  required  by  this  Item  is  provided  under  the  subheading  “False  Claims  Act  Matter”  in  section  (b)  of 
Note 9, Commitments and Contingencies to our Consolidated Financial Statements and incorporated herein by reference. 

Item 4.

Mine Safety Disclosures

Not applicable.

45

PART II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 

Our class A common stock is traded on the Nasdaq Global Select Market under the symbol “MSTR.”  There is no established public 
trading market for our class B common stock. As of February 1, 2024, there were approximately 958 stockholders of record of our class 
A common stock and two stockholders of record of our class B common stock.

Holders of our class A common stock generally have the same rights as holders of our class B common stock, except that holders of 
class A common stock have one vote per share while holders of class B common stock have ten votes per share.

We have never declared or paid any cash dividends on either our class A or class B common stock and have no current plans to declare 
or pay any such dividends.

Information regarding our equity compensation plans and the securities authorized for issuance thereunder is incorporated herein by 
reference to “Part III. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.”

Performance Graph 

The following graph compares the cumulative total stockholder return on our class A common stock from December 31, 2018 (the last 
trading day before the beginning of our fifth preceding fiscal year) to December 29, 2023 (the last trading day of the fiscal year ended 
December 31, 2023) with the cumulative total return of (i) the Total Return Index for The Nasdaq Stock Market (U.S. Companies) (the 
“Nasdaq Composite Index”) and (ii) the Nasdaq Computer Index.  The graph assumes the investment of $100.00 on December 31, 2018 
in  our  class  A  common  stock,  the  Nasdaq  Composite  Index,  and  the  Nasdaq  Computer  Index,  and  assumes  that  any  dividends  are 
reinvested. Measurement points are December 31, 2018, December 31, 2019, December 31, 2020, December 31, 2021, December 30, 
2022, and December 29, 2023. 

MicroStrategy Incorporated
Nasdaq Composite Index
Nasdaq Computer Index

12/31/2018
100.00
$
100.00
$
100.00
$

12/31/2019
111.63
$
136.69
$
151.95
$

12/31/2020
304.07
$
198.10
$
227.90
$

12/31/2021
426.05
$
242.03
$
314.18
$

12/30/2022
110.76
$
163.28
$
201.78
$

12/29/2023
494.10
$
236.17
$
335.90
$

NOTE: Prepared by Zacks Investment Research, Inc. Used with permission. All rights reserved. Copyright 1980-2024.
NOTE: Index Data: Copyright NASDAQ OMX, Inc. Used with permission. All rights reserved.

Item 6.

[Reserved]

46

Item 7.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Information

The  following  discussion  and  analysis  provides  information  which  our  management  believes  is  relevant  to  an  assessment  and 
understanding  of  our  financial  condition  and  results  of  operations.  This  discussion  and  analysis  should  be  read  together  with  our 
consolidated financial statements and related notes that are included elsewhere in this Annual Report on Form 10-K. In addition to 
historical  financial  information,  this  discussion  and  analysis  contains  forward-looking  statements  that  are  based  upon  our  current 
expectations, beliefs, estimates and projections, and various assumptions, many of which, by their nature, are inherently uncertain and 
beyond  our  control.  See  the  section  of  this  Annual  Report  on  Form  10-K  entitled  “Forward  Looking  Information  and  Risk  Factor 
Summary.” Actual results and timing of selected events may differ materially from those anticipated in these forward-looking statements 
as a result of various factors, including those set forth under “Part I. Item 1A. Risk Factors” or elsewhere in this Annual Report on Form 
10-K.

Management’s Discussion and Analysis for the Year Ended December 31, 2021

Management’s discussion and analysis of financial condition and results of operations for the year ended December 31, 2021, including 
comparison of our results for the years ended December 31, 2022 and 2021, is included in Item 7 of our Annual Report on Form 10-K 
for the year ended December 31, 2022.

Business Overview

MicroStrategy® recently announced that it considers itself the world’s first Bitcoin development company. We are a publicly-traded 
operating company committed to the continued development of the Bitcoin network through our activities in the financial markets, 
advocacy and technology innovation. As an operating business, we are able to use cash flows as well as proceeds from equity and debt 
financings to accumulate bitcoin, which serves as our primary treasury reserve asset. We also develop and provide industry-leading AI-
powered enterprise analytics software that promotes our vision of Intelligence Everywhere™, and are using our software development 
capabilities  to  develop  bitcoin  applications.  Our  software  business,  which  we  have  operated  for  over  30  years,  is  our  predominant 
operational focus, providing cash flows and enabling us to pursue our bitcoin strategy. We believe that the combination of our operating 
structure, bitcoin strategy and focus on technology innovation differentiates us in the digital assets industry.

Bitcoin Strategy

Our bitcoin strategy includes (i) acquiring bitcoin using cash flows from operations and proceeds from equity and debt financings, (ii) 
developing product innovations that leverage Bitcoin blockchain technology, and (iii) periodically engaging in advocacy and educational 
activities regarding the continued acceptance and value of bitcoin as an open, secure protocol for an internet-native digital asset and the 
Lightning Network.

Enterprise Analytics Software Strategy

MicroStrategy is a pioneer in AI-powered business intelligence (BI), and a global leader in enterprise analytics solutions. We provide 
software and services designed to turn complex, chaotic data environments into rich, reliable, and convenient information feeds for our 
customers. Our vision is to make every worker a domain expert by delivering Intelligence Everywhere™.

Our cloud-native flagship, MicroStrategy ONE™, powers some of the largest analytics deployments in the world for customers spanning 
a wide range of industries, including retail, banking, technology, manufacturing, insurance, consulting, healthcare, telecommunications, 
and the public sector.  

Integral to the MicroStrategy ONE platform are Generative AI capabilities that are designed to automate and accelerate the deployment 
of  AI-enabled  applications  across  our  customers’  enterprises.  By  making  advanced  analytics  accessible  through  conversational  AI, 
MicroStrategy ONE provides non-technical users with the ability to directly access novel and actionable insights for decision-making. 

The analytics market is highly competitive and subject to rapidly changing technology and market conditions.  Our ability to compete 
successfully  depends  on  a  number  of  factors  within  and  outside  of  our  control.   Some  of  these  factors  include  software  quality, 
performance  and  reliability;  the  quality  of  our  service  and  support  teams;  marketing  and  prospecting  effectiveness,  the  ability  to 
incorporate artificial intelligence and other technically advanced features; and our ability to differentiate our products.  

As we continue to transition our business strategy and product offerings to a cloud-native model, we are enhancing our go-to-market 
and sales strategies with the goal of focusing on acquiring new customers, driving revenue growth, increasing margins, and streamlining 
our operations. As part of this strategic transformation, we have taken and will continue to take measures to reorganize and optimize 

47

efficiency  across  our  business  functions,  including  sales,  marketing,  consulting,  product,  engineering,  as  well  as  other  corporate 
functions.

Our Bitcoin Acquisition Strategy

Our bitcoin acquisition strategy generally involves acquiring bitcoin with our liquid assets that exceed working capital requirements, 
and from time to time, subject to market conditions, issuing debt or equity securities or engaging in other capital raising transactions 
with the objective of using the proceeds to purchase bitcoin. We view our bitcoin holdings as long-term holdings and expect to continue 
to accumulate bitcoin. We have not set any specific target for the amount of bitcoin we seek to hold, and we will continue to monitor 
market conditions in determining whether to engage in additional financings to purchase additional bitcoin. This overall strategy also 
contemplates that we may (i) periodically sell bitcoin for general corporate purposes, including to generate cash for treasury management 
(which may include debt repayment), or in connection with strategies that generate tax benefits in accordance with applicable law, (ii) 
enter into additional capital raising transactions that are collateralized by our bitcoin holdings, and (iii) consider pursuing strategies to 
create income streams or otherwise generate funds using our bitcoin holdings.

Under our Treasury Reserve Policy, our treasury reserve assets consist of:

•

•

Cash Assets held by us that exceed working capital requirements; and

bitcoin held by us, with bitcoin serving as the primary treasury reserve asset on an ongoing basis, subject to market conditions 
and anticipated needs of the business for Cash Assets.

During 2022 and 2023, we used proceeds from various capital raising transactions to purchase bitcoin. As of December 31, 2023, we 
held an aggregate of approximately 189,150 bitcoins, with 16,081 bitcoins held directly by MicroStrategy Incorporated and 173,069 
bitcoins held by MacroStrategy. As of December 31, 2023, all of the approximately 16,081 bitcoins held directly by MicroStrategy 
Incorporated, which had a market value of $683.9 million based on the $42,531.41 market price of one bitcoin on the Coinbase exchange 
at 4:00 p.m. Eastern Time on December 31, 2023, are held in a separate custodial account from those held by MacroStrategy and serve 
as part of the collateral securing the 2028 Secured Notes. See below for further disclosure surrounding market value calculations of our 
bitcoin.

The following table presents a roll-forward of our bitcoin holdings, including additional information related to our bitcoin purchases, 
sales, and digital asset impairment losses within the respective periods:

Source of 
Capital Used to 
Purchase 
Bitcoin

Balance at December 31, 2021

Digital asset purchases
Digital asset impairment 
losses
Digital asset sales *

Balance at December 31, 2022

Digital asset purchases
Digital asset impairment 
losses

(a)

(b)

Digital Asset 
Original Cost 
Basis
(in thousands)
3,751,529
$
287,921

Digital Asset 
Impairment 
Losses 
(in thousands)
$

(901,319) $

Digital Asset 
Carrying Value
(in thousands)
2,850,210
287,921

Approximate 
Number of 
Bitcoins Held 
(Disposed)

124,391
8,813

$

(46,260)
3,993,190
1,902,299

$

(1,287,213)
35,370
(2,153,162) $

(1,287,213)
(10,890)
1,840,028
1,902,299

(704)
132,500
56,650

Approximate 
Average 
Purchase or 
Sale Price Per 
Bitcoin

$

$

30,159
32,670

16,786
30,137
33,580

Balance at December 31, 2023

$

5,895,489

$

(115,851)
(2,269,013) $

(115,851)
3,626,476

189,150

$

31,168

* During 2022, we sold approximately 704 bitcoins having an original cost basis of $46.3 million and cumulative digital asset impairment losses of 
$35.4 million, resulting in a carrying value of $10.9 million at the time of sale. The approximately 704 bitcoins were sold for cash proceeds of $11.8 
million, net of fees and expenses, resulting in gains on sale of $0.9 million.

(a) During 2022, we purchased bitcoin using $190.5 million of the net proceeds from the issuance of the 2025 Secured Term Loan, $44.6 million of 
the net proceeds from our sale of class A common stock under an at-the-market equity offering program, $11.8 million in proceeds from sales of 
bitcoin, and Excess Cash. 

(b) During 2023, we purchased bitcoin using $1.864 billion of the net proceeds from our sale of class A common stock under at-the-market equity 

offering programs, and Excess Cash.

Excess Cash refers to cash in excess of the minimum Cash Assets that we are required to hold under our Treasury Reserve Policy, which 
may include cash generated by operating activities and cash from the proceeds of financing activities.

48

The  following  table  shows  the  approximate  number  of  bitcoins  held  at  the  end  of  each  respective  period,  as  well  as  market  value 
calculations of our bitcoin holdings based on the lowest, highest, and ending market prices of one bitcoin on the Coinbase exchange 
(our principal market) for each respective year, as further defined below:

Approximate 
Number of 
Bitcoins Held 
at End of Year
124,391
132,500
189,150

Lowest 
Market Price 
Per Bitcoin 
During Year 
(a)
$ 27,678.00
$ 15,460.00
$ 16,490.00

Market Value 
of Bitcoin 
Held at End of 
Year Using 
Lowest 
Market Price 
(in thousands) 
(b)
$ 3,442,894
$ 2,048,450
$ 3,119,084

Highest 
Market Price 
Per Bitcoin 
During Year 
(c)
$ 69,000.00
$ 48,240.00
$ 45,000.00

Market Value 
of Bitcoin 
Held at End of 
Year Using 
Highest 
Market Price 
(in thousands) 
(d)
$ 8,582,979
$ 6,391,800
$ 8,511,750

Market Price 
Per Bitcoin at 
End of Year 
(e)
$ 45,879.97
$ 16,556.32
$ 42,531.41

Market Value 
of Bitcoin 
Held at End of 
Year Using 
Ending 
Market Price 
(in thousands) 
(f)
$ 5,707,055
$ 2,193,712
$ 8,044,816

 December 31, 2021
 December 31, 2022
 December 31, 2023

(a) The “Lowest Market Price Per Bitcoin During Year” represents the lowest market price for one bitcoin reported on the Coinbase exchange during 

the respective year, without regard to when we purchased any of our bitcoin. 

(b) The “Market Value of Bitcoin Held Using Lowest Market Price” represents a mathematical calculation consisting of the lowest market price for 
one  bitcoin  reported  on  the  Coinbase  exchange  during  the  respective  year  multiplied  by  the  number  of  bitcoins  held  by  us  at  the  end  of  the 
applicable year.

(c) The “Highest Market Price Per Bitcoin During Year” represents the highest market price for one bitcoin reported on the Coinbase exchange during 

the respective year, without regard to when we purchased any of our bitcoin. 

(d) The “Market Value of Bitcoin Held Using Highest Market Price” represents a mathematical calculation consisting of the highest market price for 
one  bitcoin  reported  on  the  Coinbase  exchange  during  the  respective  year  multiplied  by  the  number  of  bitcoins  held  by  us  at  the  end  of  the 
applicable year.

(e) The “Market Price Per Bitcoin at End of Year” represents the market price of one bitcoin on the Coinbase exchange at 4:00 p.m. Eastern Time on 

the last day of the respective year.

(f) The “Market Value of Bitcoin Held at End of Year Using Ending Market Price” represents a mathematical calculation consisting of the market 
price of one bitcoin on the Coinbase exchange at 4:00 p.m. Eastern Time on the last day of the respective year multiplied by the number of bitcoins 
held by us at the end of the applicable year.

The amounts reported as “Market Value” in the above table represent only a mathematical calculation consisting of the price for one 
bitcoin reported on the Coinbase exchange (our principal market) in each scenario defined above multiplied by the number of bitcoins 
held by us at the end of the applicable year.  Bitcoin and bitcoin markets may be subject to manipulation and the spot price of bitcoin 
may be subject to fraud and manipulation.  Accordingly, the Market Value amounts reported above may not accurately represent fair 
market value, and the actual fair market value of our bitcoin may be different from such amounts and such deviation may be material. 
Moreover,  (i)  the  bitcoin  market  historically  has  been  characterized  by  significant  volatility  in  price,  limited  liquidity  and  trading 
volumes compared to sovereign currencies markets, relative anonymity, a developing regulatory landscape, potential susceptibility to 
market  abuse  and  manipulation,  compliance  and  internal  control  failures  at  exchanges,  and  various  other  risks  that  are,  or  may  be, 
inherent in its entirely electronic, virtual form and decentralized network and (ii) we may not be able to sell our bitcoins at the Market 
Value amounts indicated above, at the market price as reported on the Coinbase exchange (our principal market) on the date of sale, or 
at all.

Our digital asset impairment losses, net of gains on sale, have significantly contributed to our operating expenses. During 2023, digital 
asset impairment losses of $115.9 million represented 23.1% of our operating expenses, compared to digital asset impairment losses, 
net of gains on sale, of $1.286 billion during 2022, representing 76.9% of our operating expenses and contributing to our net loss of 
$1.470 billion for 2022. 

As of February 14, 2024, we held approximately 190,000 bitcoins that were acquired at an aggregate purchase price of $5.933 billion 
and an average purchase price of approximately $31,224 per bitcoin, inclusive of fees and expenses. As of February 14, 2024, at 4:00 
p.m. Eastern Time, the market price of one bitcoin reported on the Coinbase exchange was $51,744.68. 

49

Operating Highlights

The following table sets forth certain operating highlights (in thousands) for the years ended December 31, 2023 and 2022:

Revenues
Product licenses
Subscription services

Total product licenses and subscription services

Product support
Other services

Total revenues
Cost of revenues
Product licenses
Subscription services

Total product licenses and subscription services

Product support
Other services

Total cost of revenues

Gross profit
Operating expenses
Sales and marketing
Research and development
General and administrative
Digital asset impairment losses (gains on sale), net

Total operating expenses

Loss from operations

Years Ended December 31,
2022
2023

$

75,351
81,179
156,530
263,888
75,843
496,261

1,929
31,776
33,705
22,434
53,805
109,944
386,317

86,498
60,746
147,244
266,521
85,499
499,264

1,672
24,770
26,442
21,264
55,283
102,989
396,275

149,671
120,530
115,312
115,851
501,364
(115,047) $

146,882
127,428
111,421
1,286,286
1,672,017
(1,275,742)

$

$

We  have  incurred  and  may  continue  to  incur  significant  impairment  losses  on  our  digital  assets,  and  we  have  recognized  and  may 
continue to recognize gains upon sale of our digital assets in the future, which are presented net of any impairment losses within operating 
expenses.  In  addition,  we  base  our  internal  operating  expense  forecasts  on  expected  revenue  trends  and  strategic  objectives  in  our 
enterprise analytics software business.  Many of our expenses, such as office leases and certain personnel costs, are relatively fixed.  
Accordingly, any decrease in the price of bitcoin during any quarter, any sales by us of our bitcoin at prices above their then current 
carrying costs or any shortfall in revenue in our software business may cause significant variation in our operating results.  We therefore 
believe that quarter-to-quarter comparisons of our operating results may not be a good indication of our future performance.

Share-based Compensation Expense

As discussed in Note 11, Share-based Compensation, to the Consolidated Financial Statements, under our 2013 Stock Incentive Plan 
(as amended, the “2013 Equity Plan”) and 2023 Equity Incentive Plan (the “2023 Equity Plan”, and together with the 2013 Equity Plan, 
the “Stock Incentive Plans”), we have awarded stock options to purchase shares of our class A common stock, restricted stock units, 
performance  stock  units,  and  certain  other  stock-based  awards.  Each  restricted  stock  unit  and  performance  stock  unit  represents  a 
contingent  right  to  receive  a  share  of  our  class  A  common  stock  upon  the  satisfaction  of  applicable  vesting  requirements.  We  also 
provide opportunities for eligible employees to purchase shares of our class A common stock under our 2021 Employee Stock Purchase 
Plan (the “2021 ESPP”).  Share-based compensation expense (in thousands) from these awards was recognized in the following cost of 
revenues and operating expense line items for the periods indicated:

Cost of subscription services revenues
Cost of product support revenues
Cost of consulting revenues
Cost of education revenues
Sales and marketing
Research and development
General and administrative

Total share-based compensation expense

50

Years Ended December 31,
2022
2023

361
2,156
1,940
99
18,022
13,549
33,444
69,571

$

$

304
2,039
1,754
177
18,274
13,896
27,175
63,619

$

$

The $6.0 million increase in share-based compensation expense during 2023, as compared to the prior year, is primarily due to the grant 
of additional awards under the Stock Incentive Plans as part of the expansion of our equity award program worldwide and the revaluation 
of certain liability-classified stock-based awards, partially offset by the forfeiture of certain stock awards and certain awards that became 
fully  vested.  As  of  December  31,  2023,  we  estimated  that  an  aggregate  of  approximately  $131.7  million  of  additional  share-based 
compensation expense associated with the Stock Incentive Plans and the 2021 ESPP will be recognized over a remaining weighted 
average period of 2.3 years.

Critical Accounting Estimates

Our discussion and analysis of our financial condition and results of operations are based on our Consolidated Financial Statements, 
which have been prepared in accordance with GAAP. See Note 2, Summary of Significant Accounting Policies, to the Consolidated 
Financial Statements for a description of our significant accounting policies. As described in Note 2, the preparation of our Consolidated 
Financial Statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, and equity, the 
disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses 
during the reporting period.  Actual results and outcomes could differ from these estimates and assumptions.

Critical accounting estimates involve a significant level of estimation uncertainty and are estimates that have had or are reasonably likely 
to have a material impact on our financial condition or results of operations. We consider certain estimates and judgments related to 
revenue recognition to be critical accounting estimates for us, as discussed further below.

Revenue Recognition

See  Note  2(n),  Summary  of  Significant  Accounting  Policies  –  Revenue  Recognition,  to  the  Consolidated  Financial  Statements  for 
information regarding our significant accounting policies over revenue recognition. 

Many of our contracts with customers include multiple performance obligations, and we make estimates and judgments to allocate the 
transaction price to each performance obligation based on an observable or estimated standalone selling price (“SSP”). The SSP is the 
price, or estimated price, of the software or service when sold on a standalone basis at contract inception. We consider our evaluation 
of SSP to be a critical accounting estimate. 

An observable price of a good or service sold separately provides the best evidence of SSP.  However, in many situations, SSP will not 
be readily observable, but must still be estimated using reasonably available information.  We have observable standalone selling prices 
of our product support, consulting services, and education services, and therefore use historical transaction data on a standalone basis, 
along with our judgment, to establish SSP ranges for each of these services, as described in Note 2(n). However, SSP is not directly 
observable for product licenses (product licenses are not sold on a standalone basis and pricing is highly variable) and subscription 
services (the selling price of subscription services is highly variable), and we use a residual approach to establish SSP for these revenue 
streams. As such, the establishment of SSP of our product support, consulting services, and education services directly impacts the 
amount of product licenses and subscription services revenues recognized, and therefore also impacts the overall timing of revenue 
recognition.

We  review  and  analyze  the  SSP  ranges  we  have  established  for  product  support,  consulting  services,  and  education  services  semi-
annually,  and  these  SSP  ranges  do  not  change  significantly  year  to  year.    We  also  perform  analyses  on  a  semi-annual  basis  using 
historical pricing data for both product license and subscription services transactions to assess whether the selling price is highly variable 
in order to support our conclusion that the residual method to estimate SSP of our product licenses and subscription services continues 
to be a fair allocation of the transaction price.

In the future, SSP for our software and services could be impacted by various factors, including potential changes in our pricing practices, 
customer demand for our products and services, and various market or economic conditions. However, we consider the risk of significant 
volatility in our established SSP to be small given our historical transaction experience and internal processes to monitor SSP ranges on 
an ongoing basis and work with management in the event a trend that could impact the future ranges is detected. 

51

Results of Operations 

Comparison of the Years Ended December 31, 2023 and 2022 

Revenues

Except  as  otherwise  indicated  herein,  the  term  “domestic”  refers  to  operations  in  the  United  States  and  Canada  and  the  term 
“international” refers to operations outside of the United States and Canada.

Product licenses and subscription services revenues.  The following table sets forth product licenses and subscription services revenues 
(in thousands) and related percentage changes for the periods indicated:

Product Licenses and Subscription Services Revenues:
Product Licenses

Domestic
International

Total product licenses revenues

Subscription Services

Domestic
International

Total subscription services revenues

Total product licenses and subscription services revenues

Years Ended December 31,
2022
2023

   % Change

$

$

39,193
36,158
75,351

52,528
28,651
81,179
156,530

$

$

54,794
31,704
86,498

42,428
18,318
60,746
147,244

-28.5%
14.0%
-12.9%

23.8%
56.4%
33.6%
6.3%

Product licenses revenues. Product licenses revenues decreased $11.1 million during 2023, as compared to the prior year, primarily due 
to an overall decrease in the volume and average size of deals, with two particularly large deals occurring during 2022. During 2023, 
our  top  three  product  licenses  transactions  totaled  $8.9  million  in  recognized  revenue,  or  11.8%  of  total  product  licenses  revenues, 
compared to $13.1 million, or 15.1% of total product licenses revenues, during 2022. Our product licenses revenues may continue to 
experience declines in future periods as we continue to promote our cloud offering to new and existing customers.

Subscription services revenues. Subscription services revenues are derived from our MCE cloud subscription service and are recognized 
ratably over the service period in the contract. Subscription services revenues increased $20.4 million during 2023, as compared to the 
prior year, primarily due to conversions to cloud-based subscriptions from existing on-premises customers, a net increase in the use of 
subscription services by existing customers, and sales contracts with new customers. We expect our subscription services revenues to 
continue to grow in future periods as we continue to promote our cloud offering to new and existing customers.

Product support revenues.  The following table sets forth product support revenues (in thousands) and related percentage changes for 
the periods indicated:

Product Support Revenues:

Domestic
International

Total product support revenues

Years Ended December 31,
2022
2023

   % Change

$

$

158,308
105,580
263,888

$

$

159,385
107,136
266,521

-0.7%
-1.5%
-1.0%

Product  support  revenues  are  derived  from  providing  technical  software  support  and  software  updates  and  upgrades  to  customers.  
Product support revenues are recognized ratably over the term of the contract, which is generally one year.  Product support revenues 
decreased $2.6 million during 2023, as compared to the prior year, primarily due to certain existing customers converting from perpetual 
product licenses with separate support contracts to our subscription services or term product licenses offerings, partially offset by a $1.5 
million favorable foreign currency exchange impact. Our product support revenues may experience declines in future periods as we 
continue to promote our cloud offering to new and existing customers.

52

Other services revenues.  The following table sets forth other services revenues (in thousands) and related percentage changes for the 
periods indicated:

Other Services Revenues:

Consulting
Domestic
International

Total consulting revenues

Education

Total other services revenues

Years Ended December 31,
2022
2023

   % Change

$

$

35,261
36,814
72,075
3,768
75,843

$

$

39,147
41,697
80,844
4,655
85,499

-9.9%
-11.7%
-10.8%
-19.1%
-11.3%

Consulting  revenues.    Consulting  revenues  are  derived  from  helping  customers  plan  and  execute  the  deployment  of  our  software. 
Consulting revenues decreased $8.8 million during 2023, as compared to the prior year, primarily due to a decrease in billable hours 
worldwide, partially offset by an increase in average bill rates.

Education revenues.  Education revenues are derived from the education and training that we provide to our customers to enhance their 
ability to fully utilize the features and functionality of our software.  These offerings include self-tutorials, custom course development, 
joint training with customers’ internal staff, and standard course offerings, with pricing dependent on the specific offering delivered.  
Education  revenues  decreased  $0.9  million  during  2023,  as  compared  to  the  prior  year,  primarily  due  to  lower  sales  of  annual 
subscriptions to training courses.

Costs and Expenses

Cost of revenues.  The following table sets forth cost of revenues (in thousands) and related percentage changes for the periods indicated:

Cost of Revenues:
Product licenses and subscription services:

Product licenses
Subscription services

Total product licenses and subscription services

Product support
Other services:
Consulting
Education

Total other services
Total cost of revenues

Years Ended December 31,

2023

2022

% Change

$

$

1,929
31,776
33,705
22,434

51,311
2,494
53,805
109,944

$

$

1,672
24,770
26,442
21,264

50,820
4,463
55,283
102,989

15.4%
28.3%
27.5%
5.5%

1.0%
-44.1%
-2.7%
6.8%

Cost of product licenses revenues.  Cost of product licenses revenues consists of referral fees paid to channel partners, the costs of 
product manuals and media, and royalties paid to third-party software vendors. Cost of product licenses revenues did not materially 
change during 2023 as compared to the prior year.

Cost of subscription services revenues.  Cost of subscription services revenues consists of equipment, facility and other related support 
costs (including cloud hosting infrastructure costs), and personnel and related overhead costs. Cost of subscription services revenues 
increased  $7.0  million  during  2023,  as  compared  to  the  prior  year,  primarily  due  to  (i)  a  $5.7  million  increase  in  cloud  hosting 
infrastructure costs, which is a result of the increased usage by new and existing cloud subscription services customers, (ii) a $0.5 million 
increase in employee salaries primarily attributable to an increase in average staffing levels and wage increases, and (iii) a $0.4 million 
increase in variable compensation. 

53

Cost of product support revenues.  Cost of product support revenues consists of personnel and related overhead costs, including those 
under  our  Enterprise  Support  program.  Our  Enterprise  Support  program  utilizes  primarily  consulting  personnel  to  provide  product 
support to our customers at our discretion.  Compensation related to personnel providing Enterprise Support services is reported as cost 
of  product  support  revenues.    Cost  of  product  support  revenues  increased  $1.2  million  during  2023,  as  compared  to  the  prior  year, 
primarily due to a $1.7 million increase in compensation and related costs attributable to non-product support personnel providing an 
increased level of Enterprise Support services. 

Cost of consulting revenues.  Cost of consulting revenues consists of personnel and related overhead costs, excluding those under our 
Enterprise Support program which are allocated to cost of product support revenues. Cost of consulting revenues increased $0.5 million 
during 2023, as compared to the prior year, primarily due to (i) a $1.8 million increase in variable compensation, (ii) a $1.6 million 
increase in severance costs associated with streamlining our organization, (iii) a $0.6 million increase in facility and other related support 
costs, and (iv) a $0.5 million increase in employee salaries primarily attributable to wage increases, partially offset by a shift in staffing 
levels to lower cost regions, partially offset by (v) a $2.0 million decrease in subcontractor costs and (vi) a $1.8 million decrease in 
compensation and related costs attributable to consulting personnel providing an increased level of Enterprise Support services. Included 
in cost of consulting revenues for 2023 is an aggregate $0.7 million unfavorable foreign currency exchange impact.

Cost of education revenues.  Cost of education revenues consists of personnel and related overhead costs. Cost of education revenues 
decreased $2.0 million during 2023, as compared to the prior year, primarily due to (i) a $1.2 million decrease in employee salaries 
primarily attributable to a decrease in average staffing levels and (ii) a $0.4 million decrease in variable compensation. 

Sales  and  marketing  expenses.    Sales  and  marketing  expenses  consist  of  personnel  costs,  commissions,  office  facilities,  travel, 
advertising, public relations programs, and promotional events, such as trade shows, seminars, and technical conferences. The following 
table sets forth sales and marketing expenses (in thousands) and related percentage changes for the periods indicated:

Sales and marketing expenses

Years Ended December 31,

2023

2022

% Change

$

149,671

$

146,882

1.9%

Sales and marketing expenses increased $2.8 million during 2023, as compared to the prior year, primarily due to (i) a $3.0 million 
increase  in  severance  costs  associated  with  streamlining  our  organization,  (ii)  a  $2.3  million  increase  in  travel  and  entertainment 
expenditures due to the return of in-person events and meetings, (iii) a $1.9 million increase in marketing costs due to the return of in-
person events and meetings, and (iv) a $0.8 million increase in facility and other related support costs, partially offset by (v) a $2.8 
million decrease in employee salaries primarily attributable to a decrease in average staffing levels, partially offset by wage increases, 
(vi) a $2.4 million decrease in variable compensation primarily attributable to a decrease in commissions earned, partially offset by a 
decrease in net capitalized commissions and increases in other personnel costs and employee relations expenses, and (vii) a $0.2 million 
net decrease in share-based compensation expense primarily attributable to the forfeiture of certain awards, being substantially offset by 
the grant of additional awards under the Stock Incentive Plans and the fair value remeasurement of certain liability-classified awards at 
the end of the reporting period. Included in sales and marketing expenses for 2023 is an aggregate $0.7 million unfavorable foreign 
currency exchange impact.

Research and development expenses.  Research and development expenses consist of the personnel costs for our software engineering 
personnel and related overhead costs. The following table summarizes research and development expenses (in thousands) and related 
percentage changes for the periods indicated:

Research and development expenses

Years Ended December 31,

2023

2022

% Change

$

120,530

$

127,428

-5.4%

Research and development expenses decreased $6.9 million during 2023, as compared to the prior year, primarily due to (i) a $3.9 
million decrease in employee salaries primarily attributable to a decrease in average staffing levels, partially offset by wage increases, 
(ii) a $2.0 million decrease in variable compensation, (iii) a $0.6 million decrease in recruiting costs, (iv) a $0.6 million decrease in 
facility and other related support costs, (v) a $0.5 million decrease in subcontractor costs,  and (vi) a $0.3 million net decrease in share-
based compensation expense primarily attributable to the forfeiture of certain awards, being substantially offset by the grant of additional 
awards under the Stock Incentive Plans and the fair value remeasurement of certain liability-classified awards at the end of the reporting 
period, partially offset by (vii) a $1.7 million increase in severance costs associated with streamlining our organization. Included in 
research and development expenses for 2023 is an aggregate $1.2 million favorable foreign currency exchange impact.

54

General and administrative expenses.  General and administrative expenses consist of personnel and related overhead costs, and other 
costs of our executive, finance, human resources, information systems, and administrative departments, as well as third-party consulting, 
legal,  and  other  professional  fees.  The  following  table  sets  forth  general  and  administrative  expenses  (in  thousands)  and  related 
percentage changes for the periods indicated:

General and administrative expenses

Years Ended December 31,

2023

2022

% Change

$

115,312

$

111,421

3.5%

General and  administrative expenses  increased  $3.9  million  during  2023,  as compared  to  the prior  year, primarily due  to (i)  a $6.3 
million  net  increase  in  share-based  compensation  expense  primarily  attributable  to  the  grant  of  additional  awards  under  the  Stock 
Incentive Plans, partially offset by certain awards that became fully vested, (ii) a $1.2 million increase in the estimated minimum loss 
with respect to the Brazilian matters noted in Note 9, Commitments and Contingencies, to the Consolidated Financial Statements, (iii) 
a $0.7 million increase in severance costs associated with streamlining our organization, and (iv) a $0.5 million increase in directors and 
officers liability insurance expense, partially offset by (v) a $2.3 million decrease in costs related to the maintenance and operations of 
our corporate aircraft, (vi) a $0.9 million decrease in recruiting costs, (vii) a $0.6 million decrease in legal, consulting, advisory, and 
other third-party costs, and (viii) a $0.5 million decrease in variable compensation.

Digital asset impairment losses, (gains on sale), net.  Digital asset impairment losses are recognized when the carrying value of our 
digital assets exceeds their lowest fair value at any time since their acquisition.  Impaired digital assets are written down to fair value at 
the time of impairment, and such impairment loss cannot be recovered for any subsequent increases in fair value. Gains (if any) are not 
recorded until realized upon sale. The following table sets forth digital asset impairment losses (gains on sale), net (in thousands) and 
related percentage changes for the periods indicated:

Digital asset impairment losses
Gains on sale of digital assets
Digital asset impairment losses (gains on sale), net

Years Ended December 31,

2023

115,851
0
115,851

$

$

2022
1,287,213
927
1,286,286

$

$

% Change

-91.0%
-100.0%
-91.0%

We may continue to incur significant digital asset impairment losses in the future. For example, we have incurred at least $28.9 million 
in digital asset impairment losses during the first quarter of 2024 on bitcoin we held as of December 31, 2023. 

Interest Expense, Net

In 2023, interest expense, net, was comprised primarily of contractual interest expense and amortization of issuance costs related to our 
long-term debt arrangements and contractual interest expense incurred on short-term trade credits to purchase bitcoin, partially offset 
by interest income earned on cash and cash equivalents. In 2022, interest expense, net, was comprised primarily of contractual interest 
expense and amortization of issuance costs related to our long-term debt arrangements. Interest expense, net, decreased $4.2 million 
during 2023, as compared to the prior year, and is expected to continue to decrease in the first quarter of 2024 compared to the same 
period in 2023, as a result of the repayment of the 2025 Secured Term Loan in March 2023. Refer to Note 8, Long-term Debt, and Note 
4, Digital Assets, to the Consolidated Financial Statements for further information. 

Gain on Debt Extinguishment  

In 2023, the $44.7 million gain on debt extinguishment resulted from the repayment of the 2025 Secured Term Loan. Refer to Note 8, 
Long-term Debt, to the Consolidated Financial Statements for further information.

Other (Expense) Income, Net

Other expense, net, of $5.2 million in 2023 was comprised primarily of foreign currency transaction net losses. Other income, net, of 
$6.4 million in 2022 was comprised primarily of foreign currency transaction net gains.

(Benefit from) Provision for Income Taxes 

During 2023, we recorded a benefit from income taxes of $553.6 million on a pre-tax loss of $124.5 million that resulted in an effective 
tax rate of 444.6%, as compared to a provision for income taxes of $147.3 million on a pre-tax loss of $1.322 billion that resulted in an 
effective tax rate of (11.1)% during 2022.  Our benefit from income taxes increased compared to the prior year primarily due (i) the 
release of the valuation allowance during 2023 on our deferred tax asset related to the impairment on our bitcoin holdings, attributable 
to the increase in market value of bitcoin as of December 31, 2023 compared to December 31, 2022, compared to (ii) the establishment 
of a valuation allowance during 2022 on our deferred tax asset related to the impairment on our bitcoin holdings, attributable to the 
decrease in market value of bitcoin as of December 31, 2022 compared to December 31, 2021.

55

The U.S. Tax Cuts and Jobs Act imposed a mandatory deemed repatriation transition tax (“Transition Tax”) on previously untaxed 
accumulated and current earnings and profits of certain of our foreign subsidiaries.  As of December 31, 2023, $16.6 million of the 
Transition Tax was unpaid, of which $9.2 million is included in “Other long-term liabilities” and $7.4 million is netted against certain 
tax overpayments within “Prepaid expenses and other current assets” in our Consolidated Balance Sheet. 

As  of  December  31,  2023,  we  had  no  U.S.  federal  net  operating  loss  (“NOL”)  carryforwards  and  $3.0  million  of  foreign  NOL 
carryforwards. As of December 31, 2023, we also had gross state NOLs of $10.1 million of which $9.1 million will expire by 2042 and 
the remainder can be carried forward indefinitely. As of December 31, 2023, digital asset impairment losses, other temporary differences 
and carryforwards resulted in deferred tax assets, net of valuation allowances and deferred tax liabilities, of $757.2 million. 

As of December 31, 2023, we had a valuation allowance of $1.4 million primarily related to our deferred tax assets related to foreign 
tax credits in certain jurisdictions. This is a significant change from the valuation allowance as of December 31, 2022 of $511.4 million. 
The largest deferred tax asset relates to the impairment on our bitcoin holdings. During 2023, the value of bitcoin increased substantially 
which allowed us to release the valuation allowance recorded against the deferred tax asset for impairment on our bitcoin holdings. 
Changes to the valuation allowance against the deferred tax asset are largely dependent on the change in the market value of bitcoin 
from the previous reporting date. If the market value of bitcoin declines or we are unable to regain profitability in future periods, we 
may be required to increase the valuation allowance against our deferred tax assets, which could result in a charge that would materially 
adversely affect net income (loss) in the period in which the charge is incurred. We routinely consider actions necessary to preserve or 
utilize tax attributes. We will continue to regularly assess the realizability of deferred tax assets. 

As of December 31, 2023, we have not indefinitely reinvested any of our undistributed foreign earnings and have recorded a deferred 
tax liability of $2.9 million on undistributed foreign earnings related to foreign withholding tax and U.S. state income taxes.

Deferred Revenue and Advance Payments

Deferred  revenue  and  advance  payments  represent  amounts  received  or  due  from  our  customers  in  advance  of  our  transferring  our 
software or services to the customer.  In the case of multi-year service contract arrangements, we generally do not invoice more than 
one year in advance of services and do not record deferred revenue for amounts that have not been invoiced.  Revenue is subsequently 
recognized in the period(s) in which control of the software or services is transferred to the customer.

The following table summarizes deferred revenue and advance payments (in thousands), as of:

Current:
Deferred product licenses revenue
Deferred subscription services revenue
Deferred product support revenue
Deferred other services revenue

Total current deferred revenue and advance payments

Non-current:
Deferred product licenses revenue
Deferred subscription services revenue
Deferred product support revenue
Deferred other services revenue

Total non-current deferred revenue and advance payments

Total current and non-current:
Deferred product licenses revenue
Deferred subscription services revenue
Deferred product support revenue
Deferred other services revenue

Total current and non-current deferred revenue and advance payments

December 31,

2023

2022

3,579
65,512
152,012
7,059
228,162

0
3,097
4,984
443
8,524

3,579
68,609
156,996
7,502
236,686

$

$

$

$

$

$

2,825
51,861
155,366
7,376
217,428

2,742
3,030
6,387
604
12,763

5,567
54,891
161,753
7,980
230,191

$

$

$

$

$

$

The portions of multi-year contracts that will be invoiced in the future are not presented on the balance sheet in “Accounts receivable, 
net” and “Deferred revenue and advance payments” and instead are included in the remaining performance obligation disclosure below.  
Total deferred revenue and advance payments increased $6.5 million in 2023, as compared to the prior year, primarily due to an increase 
in deferred revenue from new and renewed subscription services contracts, partially offset by (i) a decrease in deferred product support 
revenue from an increase in conversions from on-premises to subscription services contracts, and (ii) a decrease in deferred licenses 
revenue from the recognition of an early renewal of a large term license deal at the end of 2022. 

56

Our remaining performance obligation represents all future revenue under contract and includes deferred revenue and advance payments 
and billable non-cancelable amounts that will be invoiced and recognized as revenue in future periods. The remaining performance 
obligation excludes contracts that are billed in arrears, such as certain time and materials contracts. As of December 31, 2023, we had 
an  aggregate  transaction  price  of  $339.7  million  allocated  to  the  remaining  performance  obligation  related  to  product  support, 
subscription  services,  product  licenses,  and  other  services  contracts.  We  expect  to  recognize  approximately  $255.5  million  of  the 
remaining performance obligation over the next 12 months and the remainder thereafter. However, the timing and ultimate recognition 
of  our  deferred  revenue  and  advance  payments  and  other  remaining  performance  obligations  depend  on  our  satisfaction  of  various 
performance obligations, and the amount of deferred revenue and advance payments and remaining performance obligations at any date 
should not be considered indicative of revenues for any succeeding period.

Liquidity and Capital Resources

Liquidity. 

Our  principal sources of  liquidity are cash and cash  equivalents and on-going collection  of our accounts receivable. Cash and cash 
equivalents  may  include  holdings  in  bank  demand  deposits,  money  market  instruments,  certificates  of  deposit,  and  U.S.  Treasury 
securities.  Under our Treasury Reserve Policy and bitcoin acquisition strategy, we use a significant portion of our cash, including cash 
generated from capital raising transactions, to acquire bitcoins. In 2023 and 2022, we issued and sold 5,097,890 shares and 218,575 
shares, respectively, of our class A common stock under our at-the-market equity offering programs for aggregate net proceeds (net of 
sales commissions and expenses) of $2.020 billion and $46.2 million, respectively. For additional information, see “—At-the-Market 
Equity Offerings” below.

As of December 31, 2023 and 2022, the amount of cash and cash equivalents held by our U.S. entities was $10.5 million and $14.8 
million, respectively, and by our non-U.S. entities was $36.3 million and $29.0 million, respectively. We earn a significant amount of 
our revenues outside the United States and we repatriated foreign earnings and profits of $20.3 million during 2023 and $44.7 million 
during 2022.

Our material contractual obligations (explained in further detail in the Notes to the Consolidated Financial Statements, as referenced 
below) and cash requirements consist of:

•

•

•

•

•

principal and interest payments related to our long-term debt (Note 8, Long-term Debt); 

rent payments under noncancellable operating leases (Note 7, Leases);

payments related to the Transition Tax (Note 9, Commitments and Contingencies); 

payments under various purchase agreements, primarily related to third-party cloud hosting services and third-party software 
supporting our products, marketing, and operations (Note 9, Commitments and Contingencies); and

ongoing personnel-related expenditures and vendor payments. 

We  believe  that  existing  cash  and  cash  equivalents  held  by  us  and  cash  and  cash  equivalents  anticipated  to  be  generated  by  us  are 
sufficient to meet working capital requirements, anticipated capital expenditures, and contractual obligations for at least the next 12 
months. Beyond the next 12 months, our long-term cash requirements are primarily for obligations related to our long-term debt. We 
have principal due upon maturity of our long-term debt instruments in the aggregate of $2.208 billion in addition to $2.4 million in 
coupon interest due each semi-annual period for the 2025 Convertible Notes, $15.3 million in coupon interest due each semi-annual 
period for the 2028 Secured Notes, and $0.1 million due monthly in principal and interest related to our other long-term secured debt. 
We also have long-term cash requirements for obligations related to our operating leases, the Transition Tax, and our various purchase 
agreements.  As  of  December  31,  2023,  we  do  not  expect  cash  and  cash  equivalents  generated  by  our  enterprise  analytics  software 
business to be sufficient to satisfy these obligations. As a result, we would seek to satisfy these obligations through various options that 
we expect to be available to us, such as refinancing our debt or generating cash from other sources, which may include the issuance and 
sale of shares of our class A common stock, borrowings collateralized by bitcoin, or the sale of our bitcoin. Furthermore, we may elect 
to  settle  the  Convertible  Notes  upon  a  conversion  of  such  Convertible  Notes  in  cash,  shares  of  our  class  A  common  stock,  or  a 
combination of cash and shares of class A common stock, which may enable us to reduce the amount of our cash obligations under the 
Convertible Notes.

The 2028 Secured Notes have a stated maturity date of June 15, 2028, but include a springing maturity feature that will cause the stated 
maturity date to spring ahead to the date that is (i) 91 days prior to the existing maturity date of the 2025 Convertible Notes (which is 
September 15, 2025), (ii) 91 days prior to the existing maturity date of the 2027 Convertible Notes (which is November 16, 2026), or 
(iii) 91 days prior to the maturity date of any future convertible debt that we may issue that is then outstanding, unless on such dates we 
meet specified liquidity requirements or less than $100,000,000 of aggregate principal amount of the 2025 Convertible Notes, the 2027 
Convertible Notes, or such future convertible debt, as applicable, remains outstanding. 

As of December 31, 2023, we held approximately 189,150 bitcoins, of which approximately 173,069 are unencumbered. We do not 
believe we will need to sell or engage in other transactions with respect to any of our bitcoins within the next twelve months to meet our 

57

working capital requirements, although we may from time to time sell or engage in other transactions with respect to our bitcoins as part 
of treasury management operations, as noted above. The bitcoin market historically has been characterized by significant volatility in 
its price, limited liquidity and trading volumes compared to sovereign currencies markets, relative anonymity, a developing regulatory 
landscape, susceptibility to market abuse and manipulation, compliance and internal control failures at exchanges, and various other 
risks inherent in its entirely electronic, virtual form and decentralized network. During times of instability in the bitcoin market, we may 
not be able to sell our bitcoins at reasonable prices or at all. As a result, our bitcoins are less liquid than our existing cash and cash 
equivalents and may not be able to serve as a source of liquidity for us to the same extent as cash and cash equivalents. In addition, upon 
sale  of  our  bitcoin,  we  may  incur  additional  taxes  related  to  any  realized  gains  or  we  may  incur  capital  losses  as  to  which  the  tax 
deduction may be limited.

The following table sets forth a summary of our cash flows (in thousands) and related percentage changes for the periods indicated:

Net cash provided by operating activities
Net cash used in investing activities
Net cash provided by financing activities

Years Ended December 31,
2022
2023

$
$
$

12,712
$
(1,905,237) $
$
1,889,886

3,211
(278,590)
265,188

% Change

295.9%
583.9%
612.7%

Net cash provided by operating activities.  The primary source of our cash provided by operating activities is cash collections of our 
accounts receivable from customers following the sales and renewals of our product licenses, subscription services and product support, 
as well as consulting and education services. Our primary uses of cash in operating activities are for personnel-related expenditures for 
software development, personnel-related expenditures for providing consulting, education, and subscription services, and for sales and 
marketing costs, general and administrative costs, interest expense related to our long-term debt arrangements, and income taxes. In 
2023 and 2022, non-cash items to further reconcile net income (loss) to net cash provided by operating activities consist primarily of 
depreciation and amortization, reduction in the carrying amount of operating lease right-of-use assets, credit losses and sales allowances, 
deferred taxes, release of liabilities for unrecognized tax benefits, share-based compensation expense, digital asset impairment losses, 
net of gains on sale, amortization of the issuance costs on our long-term debt, and gain on extinguishment of debt. 

Net cash provided by operating activities increased $9.5 million during 2023, as compared to the prior year, due to a $1.899 billion 
increase in net income and a $15.6 million increase from changes in operating assets and liabilities, partially offset by a $1.905 billion 
decrease in non-cash items (principally related to digital asset impairment losses and deferred taxes and gain on extinguishment of debt). 

Net cash used in investing activities.  In 2023 and 2022, the changes in cash used in and provided by investing activities primarily relate 
to purchases and sales of digital assets and expenditures on property and equipment. Net cash used in investing activities increased 
$1.627 billion during 2023, as compared to the prior year, primarily due to a $1.614 billion increase in purchases of bitcoins and an 
$11.8 million decrease in sales of bitcoins. During 2023, we purchased $1.902 billion of bitcoin using net proceeds from the sale of 
class A common stock under our at-the-market offering programs, and Excess Cash. During 2022, we purchased $287.9 million of 
bitcoin using net proceeds from the issuance of the 2025 Secured Term Loan, net proceeds from the sale of class A common stock under 
our at-the-market offering program, proceeds from sales of bitcoin, and Excess Cash.

Net cash provided by financing activities. In 2023 and 2022, the changes in cash provided by and used in financing activities primarily 
relate to the sale of class A common stock under our at-the-market equity offering program, the issuance and subsequent repayment of 
our long-term debt, the exercise or vesting of certain awards under the 2013 Equity Plan, and the sales of class A common stock under 
the 2021 ESPP. Net cash provided by financing activities increased $1.625 billion during 2023, as compared to the prior year, primarily 
due to (i) a $1.974 billion increase in net proceeds from the sale of class A common stock under our at-the-market equity offering 
program during 2023 as compared to 2022, (ii) a $29.1 million increase in proceeds from the exercise of stock options under the 2013 
Equity Plan during 2023 compared to 2022, partially offset by (iii) a $215.4 million decrease in long-term debt proceeds, net of lender 
fees and issuance costs during 2023 as compared to 2022, (iv) the $160.0 million repayment of the 2025 Secured Term Loan and related 
third-party extinguishment costs during 2023, which was repaid using proceeds from our sale of class A common stock offered under 
our at-the-market equity offering program, (v) a $2.0 million increase in payment of withholding tax on vesting of restricted stock units 
during 2023 compared to 2022 and (vi) a $0.5 million decrease in proceeds from the sales of class A common stock under the 2021 
ESPP during 2023 compared to 2022.

Long-term Debt 

The  terms  of  each  of  the  long-term  debt  instruments  described  below  are  discussed  more  fully  in  Note  8,  Long-term  Debt,  to  the 
Consolidated Financial Statements.

In December 2020, we issued $650.0 million aggregate principal amount of the 2025 Convertible Notes and in February 2021, we issued 
$1.050 billion aggregate principal amount of the 2027 Convertible Notes. We used the net proceeds from the issuance of the Convertible 

58

Notes to acquire bitcoin.  During 2023 and 2022, we paid $4.9 million and $4.9 million, respectively, in interest to holders of the 2025 
Convertible Notes. The 2027 Convertible Notes do not bear regular interest and we have not paid any special interest to holders of the 
2027 Convertible Notes to date.

In June 2021, we issued $500.0 million aggregate principal amount of the 2028 Secured Notes. We used the net proceeds from the 
issuance of the 2028 Secured Notes to acquire bitcoin. As of December 31, 2023, approximately 16,081 bitcoins held by MicroStrategy 
Incorporated serve as part of the collateral for the 2028 Secured Notes. During 2023 and 2022, we paid $30.6 million and $30.6 million, 
respectively, in interest to holders of the 2028 Secured Notes.

In  March  2022,  MacroStrategy,  our  wholly-owned  subsidiary,  entered  into  a  Credit  and  Security  Agreement  with  Silvergate  Bank, 
pursuant to which Silvergate Bank issued the $205.0 million 2025 Secured Term Loan to MacroStrategy. We used $190.5 million of 
the net proceeds from the issuance of the 2025 Secured Term Loan to acquire bitcoin, $5.0 million of the net proceeds to establish a 
reserve account that served as collateral for the 2025 Secured Term Loan, and the remaining net proceeds to pay fees, interest, and 
expenses related to the 2025 Secured Term Loan. On March 24, 2023, MacroStrategy and Silvergate Bank entered into a Prepayment, 
Waiver and Payoff to Credit and Security Agreement, pursuant to which MacroStrategy voluntarily prepaid Silvergate approximately 
$161.0  million  (the  “Payoff  Amount”),  in  full  repayment,  satisfaction,  and  discharge  of  the  2025  Secured  Term  Loan  and  all  other 
obligations under the Credit and Security Agreement. Upon Silvergate’s receipt of the Payoff Amount on March 24, 2023, the Credit 
and Security Agreement was terminated, and Silvergate released its security interest in all of MacroStrategy’s assets collateralizing the 
2025 Secured Term Loan, including the bitcoin that was serving as collateral. During the first quarter of 2023, we made a final $5.1 
million interest payment to Silvergate, $1.1 million of which was included in the Payoff Amount. During 2022 we paid $7.7 million in 
interest to Silvergate.

In June 2022, we, through one of our wholly-owned subsidiaries, entered into a secured term loan agreement in the amount of $11.1 
million, bearing interest at an annual rate of 5.2%, and maturing in June 2027. During 2023 and 2022, we paid $1.1 million and $0.5 
million, respectively, in principal and interest to the lender.

At-the-Market Equity Offerings

During 2022 and 2023, we entered into various sales agreements with sales agents pursuant to which we could issue and sell shares of 
our class A common stock through at-the-market equity offering programs. See Note 13, At-the-Market Equity Offerings, to the 
Consolidated Financial Statements for the terms and provisions of each sales agreement.

The following table sets forth shares sold and net proceeds received (net of sales commissions and expenses) from shares sold under 
each sales agreement during the years ended December 31, 2023 and 2022 (in thousands, except number of shares): 

2022 Sales Agreement
May 2023 Sales Agreement
August 2023 Sales Agreement
November 2023 Sales Agreement

Total

Years Ended December 31,

2023

2022

Shares

Net proceeds

Shares

Net proceeds

1,348,855
1,079,170
1,592,950
1,076,915
5,097,890

$

$

338,962
333,494
737,760
609,873
2,020,089

218,575
n/a
n/a
n/a
218,575

$

$

46,219
n/a
n/a
n/a
46,219

As of December 31, 2023, approximately $137.8 million of our class A common stock remained available for issuance and sale pursuant 
to the November 2023 Sales Agreement. The remaining sales agreements have been terminated as of December 31, 2023.

Debt repurchases and repayments. During the first quarter of 2023, MacroStrategy voluntarily prepaid Silvergate the Payoff Amount 
in full repayment, satisfaction, and discharge of the 2025 Secured Term Loan and all other obligations under the Credit and Security 
Agreement. During the years ended December 31, 2023 and 2022, we did not repurchase or prepay any of our other outstanding debt. 
We or our affiliates may, at any time and from time to time, seek to retire or purchase our outstanding debt through cash purchases 
and/or  exchanges  for  equity  or  debt,  in  open-market  purchases,  privately  negotiated  transactions  or  otherwise.  Such  repurchases  or 
exchanges, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, 
our liquidity requirements, contractual restrictions and other factors. We may also prepay our outstanding indebtedness. The amounts 
involved in any such repurchase or repayment may be material. We may effect debt repurchases or prepayments using proceeds from 
the sale of our class A common stock pursuant to the November 2023 Sales Agreement (under which approximately $137.8 million 
remains available for sale as of the date hereof).

59

Unrecognized tax benefits. As of December 31, 2023, we had $8.3 million of total gross unrecognized tax benefits, including accrued 
interest, all of which was recorded in “Other long-term liabilities.” The timing of any payments that could result from these unrecognized 
tax benefits will depend on a number of factors, and accordingly the amount and period of any future payments cannot be estimated. 
We do not expect any significant tax payments related to unrecognized tax benefits during 2024. 

Recent Accounting Standards

See Note 3, Recent Accounting Standards, to the Consolidated Financial Statements for further information. 

Non-GAAP Financial Measures

We are providing supplemental non-GAAP financial measures below which management uses internally to help understand, manage, 
and evaluate our business performance and to help make operating decisions. We believe that these non-GAAP financial measures are 
also useful to investors and analysts in comparing our performance across reporting periods on a consistent basis. We also believe the 
use  of  these  non-GAAP  financial  measures  can  facilitate  comparison  of  our  operating  results  to  those  of  our  competitors.  These 
supplemental financial measures are not measurements of financial performance under generally accepted accounting principles in the 
United States (“GAAP”) and, as a result, these supplemental financial measures may not be comparable to similarly titled measures of 
other companies.   

Non-GAAP financial measures are subject to material limitations as they are not measurements prepared in accordance with GAAP, 
and are not a substitute for such measurements. For example, we expect that share-based compensation expense, which is excluded from 
certain of the non-GAAP financial measures below, will continue to be a significant recurring expense over the coming years and is an 
important part of the compensation provided to certain employees, officers, and directors. Similarly, we expect that interest expense 
arising from the amortization of debt issuance costs on our long-term debt, which is excluded from certain of the non-GAAP financial 
measures below, will continue to be a recurring expense over the terms of our long-term debt arrangements. Our non-GAAP financial 
measures are not meant to be considered in isolation and should be read only in conjunction with our Consolidated Financial Statements, 
which have  been  prepared  in accordance  with  GAAP. We rely  primarily on  such Consolidated Financial  Statements to  understand, 
manage, and evaluate our business performance and use the non-GAAP financial measures only supplementally.

Non-GAAP loss from operations

Non-GAAP loss from operations excludes share-based compensation expense, which is a significant non-cash expense that we believe 
is not reflective of our general business performance, and for which the accounting requires management judgment. Consequently, our 
accounting  for  share-based  compensation  expense  could  vary  significantly  in  comparison  to  other  companies.  The  following  is  a 
reconciliation  of  our  non-GAAP  loss  from  operations  to  loss  from  operations,  its  most  directly  comparable  GAAP  measure,  (in 
thousands) for the periods indicated:

Reconciliation of non-GAAP loss from operations:

Loss from operations
Share-based compensation expense
Non-GAAP loss from operations

Years Ended December 31,
2022
2023

$

$

(115,047) $
69,571
(45,476) $

(1,275,742)
63,619
(1,212,123)

60

Non-GAAP net income (loss) and non-GAAP diluted earnings (loss) per share

Non-GAAP net income (loss) and non-GAAP diluted earnings (loss) per share each exclude the impact of (i) share-based compensation 
expense, (ii) interest expense arising from the amortization of debt issuance costs on our long-term debt, (iii) gain on extinguishment of 
debt, and (iv) related income taxes. We believe non-GAAP net income (loss) and non-GAAP diluted earnings (loss) per share offer 
management and investors insight as they exclude significant non-cash expenses, gains on debt extinguishment, and their related income 
tax effects. The following are reconciliations of our non-GAAP net income (loss) and non-GAAP diluted earnings (loss) per share to 
net income (loss) and diluted earnings (loss) per share, respectively, their most directly comparable GAAP measures (in thousands, 
except per share data), for the periods indicated: 

Reconciliation of non-GAAP net income (loss):

Net income (loss)
Share-based compensation expense
Interest expense arising from amortization of debt issuance costs
Gain on debt extinguishment
Income tax effects (1)

Non-GAAP net income (loss)

Reconciliation of non-GAAP diluted earnings (loss) per share (2):

Diluted earnings (loss) per share
Share-based compensation expense (per diluted share)
Interest expense arising from amortization of debt issuance costs (per 
diluted share) (3)
Gain on debt extinguishment (per diluted share)
Income tax effects (per diluted share) (3)

Non-GAAP diluted earnings (loss) per share

Years Ended December 31,
2022
2023

429,121
69,571
8,808
(44,686)
(6,062)
456,752

26.42
4.20

0.10
(2.70)
(0.24)
27.78

$

$

$

$

(1,469,797)
63,619
8,694
0
(13,250)
(1,410,734)

(129.83)
5.62

0.77
0.00
(1.17)
(124.61)

$

$

$

$

(1)

Income tax effects reflect the net tax effects of share-based compensation expense, which includes tax benefits and expenses on exercises 
of stock options and vesting of share-settled restricted stock units, interest expense for amortization of debt issuance costs, and gain on debt 
extinguishment.

(2) For reconciliation purposes, the non-GAAP diluted earnings (loss) per share calculations use the same weighted average shares outstanding 
as that used in the GAAP diluted earnings (loss) per share calculations for the same period. For example, in periods of GAAP net loss, 
otherwise dilutive potential shares of common stock from our share-based compensation arrangements and Convertible Notes are excluded 
from the GAAP diluted loss per share calculation as they would be antidilutive, and therefore are also excluded from the non-GAAP diluted 
earnings or loss per share calculation.

(3) For the year ended December 31, 2023, interest expense from the amortization of issuance costs of the Convertible Notes has been added 
back to the numerator in the GAAP diluted earnings per share calculation (as disclosed in Note 12, Basic and Diluted Earnings (Loss) per 
Share, to the Consolidated Financial Statements), and therefore the per diluted share effects of the amortization of issuance costs of the 
Convertible Notes have been excluded from the “Interest expense arising from amortization of debt issuance costs (per diluted share)” and 
“Income tax effects (per diluted share)” lines in the above reconciliation for the year ending December 31, 2023.

61

Non-GAAP Constant Currency Revenues, Cost of Revenues, and Operating Expenses

We present certain of our revenues, cost of revenues, and operating expenses on a non-GAAP constant currency basis, which excludes 
certain changes resulting from fluctuations in foreign currency exchange rates. These non-GAAP constant currency metrics allow our 
management and investors to compare operating results to prior years without the effects of certain changes in foreign currency exchange 
rates,  which  are  not  reflective  of  our  general  business  performance  and  may  vary  significantly  between  periods.  The  following  are 
reconciliations of our non-GAAP constant currency revenues, cost of revenues, and operating expenses to their most directly comparable 
GAAP measures (in thousands) for the periods indicated:

Years Ended
December 31,

Foreign 
Currency
Exchange Rate
Impact (1)
2023

Non-GAAP
Constant
Currency (2)
2023

$

$

300
296
1,514
186
46
666
694
(1,163)
235

75,051
80,883
262,374
75,657
22,388
53,139
148,977
121,693
115,077

Foreign 
Currency
Exchange Rate
Impact (1)
2022

Non-GAAP
Constant
Currency (2)
2022

$

(2,762) $
(2,118)
(11,261)
(5,140)
(745)
(3,956)
(5,698)
(2,249)
(1,567)

89,260
62,864
277,782
90,639
22,009
59,239
152,580
129,677
112,988

$

$

GAAP
2023

75,351
81,179
263,888
75,843
22,434
53,805
149,671
120,530
115,312

GAAP
2022

86,498
60,746
266,521
85,499
21,264
55,283
146,882
127,428
111,421

$

$

GAAP
2022

86,498
60,746
266,521
85,499
21,264
55,283
146,882
127,428
111,421

GAAP
2021
101,804
43,069
281,209
84,680
19,254
54,033
160,141
117,117
95,501

GAAP %
Change
2023

Non-GAAP
Constant
Currency %
Change (3)
2023

-12.9%
33.6%
-1.0%
-11.3%
5.5%
-2.7%
1.9%
-5.4%
3.5%

-13.2%
33.1%
-1.6%
-11.5%
5.3%
-3.9%
1.4%
-4.5%
3.3%

GAAP %
Change
2022

Non-GAAP
Constant
Currency %
Change (3)
2022

-15.0%
41.0%
-5.2%
1.0%
10.4%
2.3%
-8.3%
8.8%
16.7%

-12.3%
46.0%
-1.2%
7.0%
14.3%
9.6%
-4.7%
10.7%
18.3%

Product licenses revenues
Subscription services revenues
Product support revenues
Other services revenues
Cost of product support revenues
Cost of other services revenues
Sales and marketing expenses
Research and development expenses
General and administrative expenses

Product licenses revenues
Subscription services revenues
Product support revenues
Other services revenues
Cost of product support revenues
Cost of other services revenues
Sales and marketing expenses
Research and development expenses
General and administrative expenses

(1) The  “Foreign  Currency  Exchange  Rate  Impact”  reflects  the  estimated  impact  of  fluctuations  in  foreign  currency  exchange  rates  on 
international components of our Consolidated Statements of Operations.  It shows the increase (decrease) in material international revenues 
or expenses, as applicable, from the same period in the prior year, based on comparisons to the prior year quarterly average foreign currency 
exchange rates. Beginning in the third quarter of 2023, the term “international” refers to operations outside of the United States and Canada 
only where the functional currency is the local currency (i.e., excluding any location whose economy is considered highly inflationary). 
Prior year comparative periods have been recast to conform to current period presentation.

(2) The “Non-GAAP Constant Currency” reflects the current period GAAP amount, less the Foreign Currency Exchange Rate Impact.

(3) The “Non-GAAP Constant Currency % Change” reflects the percentage change between the current period Non-GAAP Constant Currency 

amount and the GAAP amount for the same period in the prior year.

62

Item 7A. Quantitative and Qualitative Disclosures About Market Risk 

The following discussion about our market risk exposures involves forward-looking statements. Actual results could differ materially 
from those projected in the forward-looking statements. 

We are exposed to the impact of market price changes in bitcoin and foreign currency fluctuations.

Market Price Risk of Bitcoin.  We have used a significant portion of our cash, including cash generated from capital raising transactions, 
to acquire bitcoin and, as of December 31, 2023, we held approximately 189,150 bitcoins. The carrying value of our bitcoins as of 
December 31, 2023 was $3.626 billion, which reflects cumulative impairments of $2.269 billion, on our Consolidated Balance Sheet.  
As discussed in Note 2(g), Summary of Significant Accounting Policies – Digital Assets, to the Consolidated Financial Statements, we 
account  for  our  bitcoin  as  indefinite-lived  intangible  assets,  which  are  subject  to  impairment  losses  if  the  fair  value  of  our  bitcoin 
decreases below their carrying value at any time since their acquisition.  Impairment losses cannot be recovered for any subsequent 
increase in fair value.  For example, the market price of one bitcoin on the Coinbase exchange (our principal market for bitcoin) ranged 
from a low of $16,490.00 to a high of $45,000.00 during the year ended December 31, 2023, but the carrying value of each bitcoin we 
held  at  the  end  of  the  reporting  period  reflects  the  lowest  price  of  one  bitcoin  quoted  on  the  active  exchange  at  any  time  since  its 
acquisition. Therefore, negative swings in the market price of bitcoin could have a material impact on our earnings and on the carrying 
value of our digital assets. Positive swings in the market price of bitcoin are not reflected in the carrying value of our digital assets and 
impact earnings only when the bitcoin is sold at a gain. For the year ended December 31, 2023, we incurred impairment losses of $115.9 
million on our bitcoin.

Foreign Currency Risk.  We conduct a significant portion of our business in currencies other than the U.S. dollar, the currency in which 
we report our Consolidated Financial Statements.  International revenues accounted for 42.7%, 41.0%, and 44.7% of our total revenues 
for the years ended December 31, 2023, 2022, and 2021, respectively.  We anticipate that international revenues will continue to account 
for a significant portion of our total revenues. The functional currency of each of our foreign subsidiaries is generally the local currency.

Assets and liabilities of our foreign subsidiaries are translated into U.S. dollars at exchange rates in effect as of the applicable Balance 
Sheet date and any resulting translation adjustments are included as an adjustment to stockholders’ equity.  Revenues and expenses 
generated from these subsidiaries are translated at average monthly exchange rates during the quarter in which the transactions occur.  
Transaction gains and losses arising from transactions denominated in a currency other than the functional currency of the entity involved 
are included in the results of operations.

As  a  result of  transacting in  multiple  currencies  and  reporting our  Consolidated  Financial  Statements  in U.S.  dollars,  our  operating 
results may be adversely impacted by currency exchange rate fluctuations in the future.  The impact of foreign currency exchange rate 
fluctuations  on  current  and  comparable  periods  is  described  in  the  “Non-GAAP  Financial  Measures”  section  under  “Item  7. 
Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

We cannot predict the effect of exchange rate fluctuations upon our future results.  We attempt to minimize our foreign currency risk by 
converting our excess foreign currency held in foreign jurisdictions to U.S. dollar-denominated cash and investment accounts.

As of December 31, 2023, a 10% adverse change in foreign currency exchange rates versus the U.S. dollar would have decreased our 
aggregate reported cash and cash equivalents by 5.4%. If average exchange rates during the year ended December 31, 2023 had changed 
unfavorably  by  10%,  our  revenues  for  the  year  ended  December  31,  2023  would  have  decreased  by  3.6%.    During  the  year  ended 
December 31, 2023, our revenues were higher by 0.5% as a result of a 1.5% favorable change in weighted average exchange rates, as 
compared to the prior year.

Item 8.

Financial Statements and Supplementary Data

Our Consolidated Financial Statements, together with the related notes and the associated Reports of Independent Registered Public 
Accounting Firm, are set forth on the pages indicated in Item 15.

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

63

Item 9A. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our 
disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period 
covered by this Annual Report.  Management recognizes that any controls and procedures, no matter how well designed and operated, 
can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the 
cost-benefit relationship of possible controls and procedures.  Our disclosure controls and procedures are designed to provide reasonable 
assurance of achieving their control objectives.  Based on the evaluation of our disclosure controls and procedures as of the end of the 
period covered by this Annual Report, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our 
disclosure controls and procedures were effective at the reasonable assurance level.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over 
financial reporting is defined in Rules 13a-15(f) and 15d-15(f) promulgated under the Exchange Act as a process designed by, or under 
the supervision of, the Company’s principal executive and principal financial officers and effected by the Company’s Board of Directors, 
management, and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with GAAP.  Such internal control includes those policies and procedures that 
(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the 
assets of the Company, (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements  in  accordance  with  GAAP,  and  that  receipts  and  expenditures  of  the  Company  are  being  made  only  in  accordance  with 
authorizations of management and directors of the Company, and (iii) provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use, or disposition of the Company’s assets that could have a material effect on the financial 
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Projections of any 
evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  the  control  may  become  inadequate  because  of  changes  in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Under  the  oversight  of  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  our  management  conducted  an  assessment  of  the 
effectiveness of our internal control over financial reporting as of December 31, 2023 based on the criteria set forth in Internal Control-
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Based on 
its assessment, management has determined that, as of December 31, 2023, our internal control over financial reporting is effective 
based on those criteria.

Our independent registered public accounting firm, KPMG LLP, which audited the Consolidated Financial Statements included in this 
Annual Report, has issued an attestation report on our internal control over financial reporting.  This report is included in the Reports of 
Independent Registered Public Accounting Firm in “Item 15. Exhibits, Financial Statement Schedules.”

Changes in Internal Control Over Financial Reporting

No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred 
during the three months ended December 31, 2023 that has materially affected, or is reasonably likely to materially affect, our internal 
control over financial reporting. 

64

Item 9B. Other Information 

2023 Cash Bonus Determinations for Certain Executive Officers

On February 13, 2024, the Company’s Compensation Committee determined a cash bonus award for the following executive officer of 
the Company in the amount set forth opposite his name, with respect to his performance in 2023:

Phong Le
President & Chief Executive Officer

  $

680,000

The Company’s Compensation Committee determined the foregoing award based on its subjective evaluation of the Company’s Chief 
Executive Officer’s performance in the context of general economic and industry conditions and Company performance during 2023.

On February 13, 2024, the Company’s Chief Executive Officer determined cash bonus awards for the following executive officers of 
the Company in the amounts set forth opposite their respective names, in each case with respect to the executive’s performance in 2023:

Andrew Kang
Senior Executive Vice President & Chief Financial Officer
W. Ming Shao
Senior Executive Vice President & General Counsel

  $

  $

425,000

425,000

The  Chief  Executive  Officer  determined  the  foregoing  awards  based  on  his  subjective  evaluation  of  the  applicable  executive’s 
performance in the context of general economic and industry conditions and Company performance during 2023. 

Salary Determinations for Certain Executive Officers

On February 13, 2024, the Company’s Compensation Committee approved the annual salaries of the following executive officers of the 
Company, in the amounts set forth opposite their names, effective January 1, 2024:

Michael Saylor
Executive Chairman
Phong Le

  $

1

  $

1,000,000 

On February 13, 2024, the Company’s Chief Executive Officer approved the annual salaries of the following executive officers of the 
Company, resulting in the amounts set forth opposite their respective names, effective January 1, 2024: 

Andrew Kang
W. Ming Shao

  $
  $

640,000
640,000 

Annual Discretionary Cash Bonus Targets for Certain Executive Officers

On February 13, 2024, the Company’s Compensation Committee established an annual discretionary cash bonus target for 2024 for the 
following executive officer of the Company in the amount set forth opposite his name:

Phong Le

  $

800,000

An award pursuant to the foregoing discretionary cash bonus target will be determined by the Company’s Compensation Committee 
based  on  its  subjective  evaluation  of  Mr.  Le’s  performance  in  the  context  of  general  economic  and  industry  conditions  and  the 
Company’s performance and achievement of its operational objectives during the year.

On February 13, 2024, the Company’s Chief Executive Officer established annual discretionary cash bonus targets for 2024 for the 
following executive officers of the Company in the amounts set forth opposite their respective names:

Andrew Kang
W. Ming Shao

  $
  $

500,000
500,000 

Awards pursuant to the foregoing discretionary cash bonus targets will be determined by the Company’s Chief Executive Officer based 
on his subjective evaluation of the applicable executive’s performance in the context of general economic and industry conditions and 
Company performance and achievement of its operational objectives during the year.

65

   
 
   
 
   
 
Rule 10b5-1 Information

None of our directors or officers adopted or terminated a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement 
(as defined in Item 408(c) of Regulation S-K) during the fourth quarter of 2023.

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

None.

66

PART III

Item 10. Directors, Executive Officers and Corporate Governance

The information required by this Item is incorporated herein by reference to the information provided under the headings “Executive 
Officers  of  the  Company,”  “Election  of  Directors  –  Nominees,”  and  “Corporate  Governance  and  the  Board  of  Directors  and  its 
Committees” in our definitive proxy statement to be filed with the SEC not later than 120 days after the fiscal year ended December 31, 
2023 (the “2024 Proxy Statement”).

Item 11.

Executive Compensation 

The information required by this Item (other than the information required by Item 402(v) of Regulation S-K) is incorporated herein by 
reference to the information provided under the headings “Executive and Director Compensation,” “Compensation Committee Report,” 
and “Corporate Governance and the Board of Directors and its Committees – Compensation Committee” in the 2024 Proxy Statement. 

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required by this Item is incorporated herein by reference to the information provided under the headings “Security 
Ownership of Certain Beneficial Owners and Management” and “Executive and Director Compensation” in the 2024 Proxy Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by this Item is incorporated herein by reference to the information provided under the heading “Corporate 
Governance and the Board of Directors and its Committees” in the 2024 Proxy Statement.

Item 14.

Principal Accountant Fees and Services

The information required by this Item is incorporated herein by reference to the information provided under the heading “Independent 
Registered Public Accounting Firm Fees and Services” in the 2024 Proxy Statement.

67

PART IV

Item 15.

Exhibits, Financial Statement Schedules

(a)

The following documents are filed as part of this Annual Report:

1. Consolidated Financial Statements

Reports of Independent Registered Public Accounting Firm ..........................................................................................

Consolidated Financial Statements:

Balance Sheets .......................................................................................................................................................

Statements of Operations .......................................................................................................................................

Statements of Comprehensive Income (Loss) .......................................................................................................

Statements of Stockholders’ Equity (Deficit) ........................................................................................................

Statements of Cash Flows ......................................................................................................................................

Notes to Consolidated Financial Statements ...................................................................................................................

Page
69

72

73

74

75

76

77

2. Exhibits ............................................................................................................................................................................

112

3. Consolidated Financial Statement Schedule

Schedule II - Valuation and Qualifying Accounts...........................................................................................................

116

(b)

Exhibits

We hereby file as part of this Annual Report the exhibits listed in the Index to Exhibits.

(c)

Financial Statement Schedule

The following financial statement schedule is filed herewith:

Schedule II—Valuation and Qualifying Accounts

All other items included in an Annual Report on Form 10-K are omitted because they are not applicable or the answers thereto are none. 

Item 16.

Form 10-K Summary

None.

68

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors of MicroStrategy Incorporated:

Opinion on Internal Control Over Financial Reporting 

We have audited MicroStrategy Incorporated and subsidiaries' (the Company) internal control over financial reporting as of December 
31, 2023, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control 
over financial reporting as of December 31, 2023, based on criteria established in Internal Control – Integrated Framework (2013) 
issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the consolidated balance sheets of the Company as of December 31, 2023 and 2022, the related consolidated statements of operations, 
comprehensive  income  (loss),  stockholders’  equity  (deficit),  and  cash  flows  for  each  of  the  years  in  the  three-year  period  ended 
December  31,  2023,  and  the  related  notes  and  the  financial  statement  schedule,  Schedule  II,  Valuation  and  Qualifying  Accounts 
(collectively, the consolidated financial statements), and our report dated February 15, 2024 expressed an unqualified opinion on those 
consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control 
Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based 
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company 
in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission 
and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. 
Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, 
assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control 
based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. 
We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures  that  (1)  pertain  to  the 
maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention 
or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the 
financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

McLean, Virginia
February 15, 2024

69

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors of MicroStrategy Incorporated:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of MicroStrategy Incorporated and subsidiaries (the Company) as of 
December 31, 2023 and 2022, the related consolidated statements of operations, comprehensive income (loss), stockholders’ equity 
(deficit), and cash flows for each of the years in the three-year period ended December 31, 2023, and the related notes and financial 
statement  schedule,  Schedule  II,  Valuation  and  Qualifying  Accounts,  (collectively,  the  consolidated  financial  statements).  In  our 
opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial  position  of  the  Company  as  of 
December 31, 2023 and 2022, and the results of its operations and its cash flows for each of the years in the three-year period ended 
December 31, 2023, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the Company’s internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated 
February 15, 2024 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion 
on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to 
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, 
on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated  financial  statements.  Our  audits  also  included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation 
of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements 
that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are 
material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, 
and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the 
accounts or disclosures to which they relate.

Evaluation of standalone selling price for standard product support 

As discussed in Note 2(n) to the consolidated financial statements, the Company typically sells its software licenses (product 
licenses) together with technical support services and rights to when-and-if available software upgrades (standard product 
support). Product license revenue is recognized at the point when control to the license is transferred to the customer while 
standard product support revenue is recognized ratably over the term of the product support period. The accounting for 
revenue from contracts with multiple performance obligations requires the transaction price to be allocated to each distinct 
performance obligation based on their respective relative standalone selling price (SSP). Because product licenses are not 
sold on a standalone basis and because pricing is highly variable, the Company establishes SSP of product licenses using a 
residual approach after first establishing the SSP of standard product support based on observable standalone sales with 
pricing within a narrow range as a percentage of the net license fee.

70

We identified the evaluation of the SSP for standard product support as a critical audit matter. Especially subjective auditor 
judgment was required in evaluating the range of prices used to establish the SSP for standard product support which directly 
affects the amount of product license revenue recognized using a residual approach. Changes to the product support fee range 
could have a significant impact on the determination of the SSP for standard product support, impacting the amount and 
timing of revenues recognized.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and 
tested the operating effectiveness of certain internal controls over the Company’s revenue process, including controls over the 
methodology used to determine the standard product support SSP and controls over the Company’s validation of the 
underlying data used in the SSP analysis. We assessed the range of prices based on observable inputs the Company used to 
determine SSP of standard product support by comparing them to the selling prices of standalone renewals for standard 
product support and evaluating whether the standalone prices were sufficiently clustered within a narrow range.

Evaluation of audit evidence pertaining to the existence and control of the digital assets

As  discussed  in  Notes  2(g)  and  4  to  the  consolidated  financial  statements,  the  Company  accounts  for  its  digital  assets  as 
indefinite-lived intangible assets. The digital assets are recorded at cost, net of any impairment losses incurred since acquisition. 
As  of  December  31,  2023,  the  carrying  value  of  the  Company’s  digital  assets  was  $3.626  billion,  net  of  $2.269  billion  in 
cumulative impairments.

We identified the evaluation of audit evidence pertaining to the existence of the digital assets and whether the Company controls 
the digital assets as a critical audit matter. Especially subjective auditor judgment was involved in determining the nature and 
extent of evidence required to assess the existence of the digital assets and whether the Company controls the digital assets, as 
control  over  the  digital  assets  is  provided  through  private  cryptographic  keys  stored  using  third-party  custodial  services  at 
multiple locations that are geographically dispersed. In addition, information technology (IT) professionals with specialized 
skills  and  knowledge  in  blockchain  technology  were  needed  to  assist  in  the  evaluation  of  the  sufficiency  of  certain  audit 
procedures.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested 
the operating effectiveness of certain internal controls over the digital assets process, including a control over the comparison 
of the Company’s records of digital assets held to the custodial records. We involved IT professionals with specialized skills 
and knowledge in blockchain technology, who assisted in evaluating certain internal controls over the digital assets process 
performed at the custodial locations, related specifically to the generation of the private cryptographic keys, the storing of these 
keys, and the reconciliation of digital assets per the custodial service ledgers to the public blockchain. We obtained confirmation 
of the Company’s digital assets in custody as of December 31, 2023 and compared the total digital assets confirmed to the 
Company’s record of digital asset holdings. We also compared the Company’s record of digital asset transactions to the records 
on the public blockchain using a software audit tool. We applied auditor judgment in determining the nature and extent of audit 
evidence required, especially related to assessing the existence of the digital assets and whether the Company controls the 
digital  assets.  We  evaluated  the  sufficiency  and  appropriateness  of  audit  evidence  obtained  by  assessing  the  results  of 
procedures performed over the digital assets.

/s/ KPMG LLP

We have served as the Company’s auditor since 2013.

McLean, Virginia
February 15, 2024

71

MICROSTRATEGY INCORPORATED
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)

December 31,
2023

December 31,
2022

Assets

Current assets:

Cash and cash equivalents
Restricted cash
Accounts receivable, net
Prepaid expenses and other current assets

Total current assets

Digital assets
Property and equipment, net
Right-of-use assets
Deposits and other assets
Deferred tax assets, net
Total assets

Liabilities and Stockholders’ Equity (Deficit)

Current liabilities:

Accounts payable, accrued expenses, and operating lease liabilities
Accrued compensation and employee benefits
Accrued interest
Current portion of long-term debt, net
Deferred revenue and advance payments

Total current liabilities

Long-term debt, net
Deferred revenue and advance payments
Operating lease liabilities
Other long-term liabilities
Deferred tax liabilities

Total liabilities

Commitments and Contingencies
Stockholders’ Equity (Deficit)

Preferred stock undesignated, $0.001 par value; 5,000 shares authorized; no shares 
issued or outstanding
Class A common stock, $0.001 par value; 330,000 shares authorized; 23,588 shares 
issued and 14,904 shares outstanding, and 18,269 shares issued and 9,585 shares 
outstanding, respectively
Class B convertible common stock, $0.001 par value; 165,000 shares authorized; 1,964 
shares issued and outstanding, and 1,964 shares issued and outstanding, respectively
Additional paid-in capital
Treasury stock, at cost; 8,684 shares and 8,684 shares, respectively
Accumulated other comprehensive loss
Accumulated deficit

Total stockholders’ equity (deficit)
Total liabilities and stockholders’ equity (deficit)

$

$

$

$

$

$

$

46,817
1,856
183,815
35,407
267,895
3,626,476
28,941
57,343
24,300
757,573
4,762,528

43,090
50,045
1,493
483
228,162
323,273
2,182,108
8,524
61,086
22,208
357
2,597,556

0

24

43,835
7,033
189,280
24,418
264,566
1,840,028
32,311
61,299
23,916
188,152
2,410,272

42,976
53,716
2,829
454
217,428
317,403
2,378,560
12,763
67,344
17,124
198
2,793,392

0

18

2
3,957,728
(782,104)
(11,444)
(999,234)
2,164,972
4,762,528

$

2
1,841,120
(782,104)
(13,801)
(1,428,355)
(383,120)
2,410,272

The accompanying notes are an integral part of these Consolidated Financial Statements.

72

MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)

Revenues:

Product licenses
Subscription services

Total product licenses and subscription services

$

Product support
Other services

Total revenues

Cost of revenues:
Product licenses
Subscription services

Total product licenses and subscription services

Product support
Other services

Total cost of revenues

Gross profit
Operating expenses:
Sales and marketing
Research and development
General and administrative
Digital asset impairment losses (gains on sale), net

Total operating expenses

Loss from operations
Interest expense, net
Gain on debt extinguishment
Other (expense) income, net

Loss before income taxes

(Benefit from) provision for income taxes

Net income (loss)
Basic earnings (loss) per share (1)
Weighted average shares outstanding used in computing basic earnings (loss) 
per share
Diluted earnings (loss) per share (1)
Weighted average shares outstanding used in computing diluted earnings 
(loss) per share

$

$

2023

Years Ended December 31,
2022

2021

$

$

$

75,351
81,179
156,530
263,888
75,843
496,261

1,929
31,776
33,705
22,434
53,805
109,944
386,317

149,671
120,530
115,312
115,851
501,364
(115,047)
(48,960)
44,686
(5,204)
(124,525)
(553,646)
429,121
31.39

13,671
26.42

16,566

$

86,498
60,746
147,244
266,521
85,499
499,264

1,672
24,770
26,442
21,264
55,283
102,989
396,275

146,882
127,428
111,421
1,286,286
1,672,017
(1,275,742)
(53,136)
0
6,413
(1,322,465)
147,332
(1,469,797)

(129.83) $

101,804
43,069
144,873
281,209
84,680
510,762

1,721
16,901
18,622
19,254
54,033
91,909
418,853

160,141
117,117
95,501
830,621
1,203,380
(784,527)
(29,149)
0
2,287
(811,389)
(275,909)
(535,480)
(53.44)

11,321
(129.83) $

10,020
(53.44)

11,321

10,020

(1) Basic and fully diluted earnings (loss) per share for class A and class B common stock are the same.

The accompanying notes are an integral part of these Consolidated Financial Statements.

73

MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in thousands)

Net income (loss)
Other comprehensive income (loss), net of applicable taxes:

Foreign currency translation adjustment

Total other comprehensive income (loss)

Comprehensive income (loss)

$

$

2023

429,121

Years Ended December 31,
2022
(1,469,797) $

$

2,357
2,357
431,478

$

(6,258)
(6,258)
(1,476,055) $

2021
(535,480)

(3,658)
(3,658)
(539,138)

The accompanying notes are an integral part of these Consolidated Financial Statements.

74

 
MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT)
(in thousands)

Balance at January 1, 2021
Net loss
Other comprehensive loss
Issuance of class A common stock upon exercise of 
stock options
Issuance of class A common stock under employee 
stock purchase plan
Issuance of class A common stock upon vesting of 
restricted stock units, net of withholding taxes
Issuance of class A common stock under public 
offerings, net of issuance costs
Share-based compensation expense
Balance at December 31, 2021
Net loss
Other comprehensive loss
Issuance of class A common stock upon exercise of 
stock options
Issuance of class A common stock under employee 
stock purchase plan
Issuance of class A common stock upon vesting of 
restricted stock units, net of withholding taxes
Issuance of class A common stock under public 
offerings, net of issuance costs
Share-based compensation expense
Balance at December 31, 2022
Net income
Other comprehensive income
Issuance of class A common stock upon exercise of 
stock options
Issuance of class A common stock under employee 
stock purchase plan
Issuance of class A common stock upon vesting of 
restricted stock units, net of withholding taxes
Issuance of class A common stock under public 
offerings, net of issuance costs
Share-based compensation expense
Balance at December 31, 2023

$

Total
446,192
(535,480)
(3,658)

40,651

2,854

(4,754)

$

990,463
42,690
978,958
(1,469,797)
(6,258)

1,393

4,473

(2,213)

$

46,219
64,105
(383,120)
429,121
2,357

30,519

3,955

(4,344)

2,020,089
66,395
$ 2,164,972

Class A
Common Stock

Shares

16,307
0
0

Amount
16
$
0
0

269

5

11

1,414
0
18,006
0
0

9

16

19

219
0
18,269
0
0

175

20

26

5,098
0
23,588

$

$

$

0

0

0

2
0
18
0
0

0

0

0

0
0
18
0
0

1

0

0

5
0
24

Class B
Convertible
Common Stock

Shares

Amount

1,964
0
0

0

0

0

0
0
1,964
0
0

0

0

0

0
0
1,964
0
0

0

0

0

0
0
1,964

$

$

$

$

Additional
Paid-in
Capital

$

655,241
0
0

40,651

2,854

(4,754)

990,461
42,690
$ 1,727,143
0
0

1,393

4,473

(2,213)

46,219
64,105
$ 1,841,120
0
0

30,518

3,955

(4,344)

Treasury Stock

Shares

(8,684)
0
0

Amount
$ (782,104)
0
0

0

0

0

0

0

0

0
0
(8,684)
0
0

0
0
$ (782,104)
0
0

0

0

0

0

0

0

0
0
(8,684)
0
0

0
0
$ (782,104)
0
0

0

0

0

0

0

0

Accumulated
Other
Comprehensive
Loss

(Accumulated
Deficit)
Retained
Earnings

$

$

$

$

(3,885)
0
(3,658)

576,922
(535,480)
0

0

0

0

0
0
(7,543)
0
(6,258)

0

0

0

0
0
(13,801)
0
2,357

0

0

0

0

0

0

$

$

0
0
41,442
(1,469,797)
0

0

0

0

0
0
(1,428,355)
429,121
0

0

0

0

2,020,084
66,395
$ 3,957,728

0
0
(8,684)

0
0
$ (782,104)

$

0
0
(11,444)

$

0
0
(999,234)

2
0
0

0

0

0

0
0
2
0
0

0

0

0

0
0
2
0
0

0

0

0

0
0
2

The accompanying notes are an integral part of these Consolidated Financial Statements.

75

 
MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Operating activities:
Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:

2023

Years Ended December 31,
2022

2021

$

429,121

$

(1,469,797)

$

(535,480)

Depreciation and amortization
Reduction in carrying amount of right-of-use assets
Credit losses and sales allowances
Deferred taxes
Release of liabilities for unrecognized tax benefits
Share-based compensation expense
Digital asset impairment losses (gains on sale), net
Amortization of issuance costs on long-term debt
Gain on debt extinguishment

Changes in operating assets and liabilities:

Accounts receivable
Prepaid expenses and other current assets
Deposits and other assets
Accounts payable and accrued expenses
Accrued compensation and employee benefits
Accrued interest
Deferred revenue and advance payments
Operating lease liabilities
Other long-term liabilities

Net cash provided by operating activities

Investing activities:

Purchases of digital assets
Proceeds from sale of digital assets
Purchases of property and equipment

Net cash used in investing activities

Financing activities:

Proceeds from convertible senior notes
Issuance costs paid for convertible senior notes
Proceeds from senior secured notes
Issuance costs paid for senior secured notes
Proceeds from secured term loan, net of lender fees
Issuance costs paid for secured term loan, excluding lender fees
Repayments of secured term loan and third-party extinguishment costs
Proceeds from other long-term secured debt
Issuance costs paid for other long-term secured debt
Repayments of other long-term secured debt
Proceeds from sale of common stock under public offerings
Issuance costs paid related to sale of common stock under public offerings
Proceeds from exercise of stock options
Proceeds from sales under employee stock purchase plan
Payment of withholding tax on vesting of restricted stock units

Net cash provided by financing activities

Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash
Net (decrease) increase in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash, beginning of year
Cash, cash equivalents, and restricted cash, end of year
Supplemental disclosure of cash flow information:

Cash paid during the year for interest
Cash paid during the year for income taxes, net of tax refunds

$

$
$

14,527
8,643
1,387
(568,949)
(506)
69,571
115,851
8,808
(44,686)

10,307
(11,358)
(632)
(634)
(12,000)
(1,336)
2,362
(10,218)
2,454
12,712

(1,902,299)
0
(2,938)
(1,905,237)

0
0
0
0
0
0
(160,033)
0
0
(513)
2,029,214
(9,141)
30,518
3,955
(4,114)
1,889,886
444
(2,195)
50,868
48,673

41,229
30,318

$

$
$

10,874
8,072
939
131,493
(360)
63,619
1,286,286
8,694
0

(5,292)
(6,342)
(7,455)
(3,521)
(12,344)
1,336
14,839
(9,634)
(8,196)
3,211

(287,921)
11,817
(2,486)
(278,590)

0
0
0
0
204,693
(107)
0
11,100
(270)
(246)
46,592
(358)
1,393
4,473
(2,082)
265,188
(3,375)
(13,566)
64,434
50,868

43,448
21,973

$

$
$

11,358
8,189
1,509
(284,221)
(561)
44,126
830,621
7,201
0

2,618
(25)
(1,713)
3,749
2,374
1,222
14,710
(10,222)
(1,622)
93,833

(2,626,529)
0
(2,706)
(2,629,235)

1,050,000
(24,796)
500,000
(12,792)
0
0
0
0
0
0
1,000,000
(9,537)
40,651
2,854
(4,695)
2,541,685
(2,608)
3,675
60,759
64,434

20,416
7,010

The accompanying notes are an integral part of these Consolidated Financial Statements.

76

MICROSTRATEGY INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(1) Organization

MicroStrategy is committed to the continued development of the Bitcoin network through its activities in the financial markets, advocacy 
and  technology  innovation.  The  Company’s  enterprise  analytics  software  business,  which  it  has  operated  for  over  30  years,  is  its 
predominant operational focus. The Company uses the cash flows generated by its software business, as well as proceeds from equity 
and debt financings, to accumulate bitcoin, which serves as its primary treasury reserve asset. 

(2) Summary of Significant Accounting Policies

(a) Basis of Presentation

The  accompanying  Consolidated  Financial  Statements  include  the  accounts  of  the  Company  and  its  subsidiaries.    All  significant 
intercompany accounts and transactions have been eliminated in consolidation. 

(b) Use of Estimates

The  preparation  of  the  Consolidated  Financial  Statements,  in  conformity  with  GAAP,  requires  management  to  make  estimates  and 
judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes. On an on-going basis, 
the Company evaluates its estimates, including, but not limited to, those related to revenue recognition, allowance for doubtful accounts, 
investments, fixed assets, digital assets, leases, debt, share-based compensation, income taxes, including the carrying value of deferred 
tax assets, and litigation and contingencies, including liabilities that the Company deems not probable of assertion. The Company bases 
its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the 
results  of  which  form  the  basis  for  making  judgments  about  the  carrying  value  of  assets,  liabilities,  and  equity  that  are  not  readily 
apparent from other sources. Actual results and outcomes could differ from these estimates and assumptions.

(c) Fair Value Measurements

The Company measures certain assets and liabilities at fair value on a recurring or nonrecurring basis.  Fair value is defined as the price 
that is expected to be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the 
measurement date.  The Company uses a three-level hierarchy that prioritizes fair value measurements based on the types of inputs used 
for the various valuation techniques.  The three levels of the fair value hierarchy are described below:

Level 1: Quoted (unadjusted) prices in active markets that are accessible at the measurement date for identical, unrestricted 

assets or liabilities.

Level 2:

Inputs other than quoted prices that are either directly or indirectly observable, such as quoted prices in active 
markets for similar assets or liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, 
or other inputs that are observable or can be corroborated by observable market data for substantially the full term 
of the assets or liabilities.

Level 3:

Inputs that are generally unobservable, supported by little or no market activity, and typically reflect management’s 
estimates of assumptions that market participants would use in pricing the asset or liability.

The categorization of an asset or liability within the fair value hierarchy is based on the lowest level of input that is significant to the 
fair value measurement.  The valuation techniques used by the Company when measuring fair value maximize the use of observable 
inputs and minimize the use of unobservable inputs.

The Company also estimates the fair value of cash and cash equivalents, restricted cash, accounts receivable, accounts payable and 
accrued expenses, and accrued compensation and employee benefits.  The Company considers the carrying value of these instruments 
in the Consolidated Financial Statements to approximate fair value due to their short maturities.

(d) Cash and Cash Equivalents and Restricted Cash

Cash equivalents may include bank demand deposits, money market instruments, certificates of deposit, U.S. Treasury securities, and 
equivalent funds. The Company generally considers all highly liquid investments with an original maturity of three months or less to be 
cash equivalents. Restricted cash consists of cash balances restricted in use by contractual obligations with third parties.

77

(e) Credit Losses on Accounts Receivable

The Company maintains an allowance for credit losses on its accounts receivable balances, which represents its best estimate of current 
expected credit losses over the contractual life of the accounts receivable.  When evaluating the adequacy of its allowance for credit 
losses each reporting period, the Company analyzes accounts receivable balances with similar risk characteristics on a collective basis, 
considering factors such as the aging of receivable balances, payment terms, geographic location, historical loss experience, current 
information, and future expectations.  Each reporting period, the Company reassesses whether any accounts receivable no longer share 
similar risk characteristics and should instead be evaluated as part of another pool or on an individual basis. Changes to the allowance 
for credit losses are adjusted through credit loss expense, which is presented within “General and administrative” operating expenses in 
the Consolidated Statements of Operations. 

(f) Concentrations of Credit Risk

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, 
restricted cash, and accounts receivable. The Company places its cash equivalents with high credit-quality financial institutions and has 
established guidelines relative to credit ratings and maturities that seek to maintain safety and liquidity.

The Company sells its offerings to various companies across several industries throughout the world in the ordinary course of business.  
The Company routinely assesses the financial strength of its customers and maintains allowances for anticipated losses.  As of December 
31, 2023 and 2022, no individual customer accounted for 10% or more of net accounts receivable, and for the years ended December 
31, 2023, 2022, and 2021, no individual customer accounted for 10% or more of revenue.

(g) Digital Assets

The Company accounts for its digital assets, which are comprised solely of bitcoin, as indefinite-lived intangible assets in accordance 
with Accounting Standards Codification (“ASC”) 350, Intangibles—Goodwill and Other. The Company has ownership of and control 
over its bitcoin and uses third-party custodial services at multiple locations that are geographically dispersed to store its bitcoin. The 
Company’s digital assets are initially recorded at cost. Subsequently, they are measured at cost, net of any impairment losses incurred 
since acquisition. 

The Company determines the fair value of its bitcoin on a nonrecurring basis in accordance with ASC 820, Fair Value Measurement, 
based on quoted (unadjusted) prices on the Coinbase exchange, the active exchange that the Company has determined is its principal 
market  for  bitcoin  (Level  1  inputs).    The  Company  performs  an  analysis  each  quarter  to  identify  whether  events  or  changes  in 
circumstances, principally decreases in the quoted (unadjusted) prices on the active exchange, indicate that it is more likely than not that 
any of the assets are impaired.  In determining if an impairment has occurred, the Company considers the lowest price of one bitcoin 
quoted on the active exchange at any time since acquiring the specific bitcoin held by the Company. If the carrying value of a bitcoin 
exceeds that lowest price, an impairment loss has occurred with respect to that bitcoin in the amount equal to the difference between its 
carrying value and such lowest price.  

Impairment losses are recognized in the period in which the impairment occurs and are reflected within “Digital asset impairment losses 
(gains on sale), net” in the Company’s Consolidated Statements of Operations. The impaired digital assets are written down to their fair 
value at the time of impairment and this new cost basis will not be adjusted upward for any subsequent increase in fair value. Gains (if 
any)  are  not  recorded  until  realized  upon  sale,  at  which  point  they  are  presented  net  of  any  impairment  losses  in  the  Company’s 
Consolidated Statements of Operations.  In determining the gain to be recognized upon sale, the Company calculates the difference 
between the sales price and carrying value of the specific bitcoins sold immediately prior to sale.

See Note 4, Digital Assets, to the Consolidated Financial Statements for further information regarding the Company’s purchases and 
sales of digital assets.

(h) Property and Equipment

Property and equipment are stated at cost, net of accumulated depreciation.  Depreciation is computed using the straight-line method 
over the estimated useful lives of the assets, as follows: three years for computer equipment and purchased software; five years for office 
equipment; 10 years for office furniture; and 19 years for the Company’s corporate aircraft, which has an estimated salvage value of 
21%.  Leasehold improvements are amortized using the straight-line method over the estimated useful lives of the improvements or the 
term of the lease, whichever is shorter.  The Company periodically evaluates the appropriateness of the estimated useful lives and salvage 
value of all property and equipment.  Any change in the estimated useful life or salvage value is treated as a change in estimate and 
accounted for prospectively in the period of change.

Expenditures for maintenance and repairs are charged to expense as incurred. When assets are retired or sold, the capitalized cost and 
related accumulated depreciation are removed from the property and equipment accounts and any resulting gain or loss is recognized in 
the results of operations.

78

Eligible internal-use software development costs are capitalized subsequent to the completion of the preliminary project stage. Such 
costs include external direct material and service costs, employee payroll, and payroll-related costs. After all substantial testing and 
deployment is completed and the software is ready for its intended use, capitalization ceases and internal-use software development 
costs are amortized using the straight-line method over the estimated useful life of the software, generally three years.

The Company reviews long-lived assets for impairment whenever events or changes in business circumstances indicate that the carrying 
value of the assets may not be fully recoverable or that the useful lives of these assets are no longer appropriate.  Each impairment test 
is based on a comparison of the undiscounted cash flows to the recorded value of the asset.  If an asset is impaired, the asset is written 
down by the amount by which the carrying value of the asset exceeds the related fair value of the asset.

(i) Leases

A lease is a contract, or part of a contract, that conveys the right to both (i) obtain economic benefits from and (ii) direct the use of an 
identified asset for a period of time in exchange for consideration.  The Company evaluates its contracts to determine if they contain a 
lease and classifies any lease components identified as an operating or finance lease.  For each lease component, the Company recognizes 
a right-of-use (“ROU”) asset and a lease liability.  ROU assets and lease liabilities are presented separately for operating and finance 
leases; however, the Company currently has no material finance leases.  The Company’s operating leases are primarily related to office 
space in the United States and foreign locations.

In a contract that contains a lease, a component is an item or activity that transfers a good or service to the lessee.  Such contracts may 
be comprised of lease components, non-lease components, and elements that are not components.  Each lease component represents a 
lessee’s right to use an underlying asset in the contract if the lessee can benefit from the right of use of the asset either on its own or 
together with other readily available resources and if the right of use is neither highly dependent nor highly interrelated with other rights 
of use. Non-lease components include items such as common area maintenance and utilities provided by the lessor.  The Company has 
elected the practical expedient to not separate lease components from non-lease components for office space, which is the Company’s 
only material underlying asset class.  For each lease within this asset class, the non-lease components and related lease components are 
accounted for as a single lease component.  Items or activities that do not transfer goods or services to the lessee, such as administrative 
tasks to set up the contract and reimbursement or payment of lessor costs, are not components of the contract and therefore no contract 
consideration is allocated to such items or activities.

Consideration in the contract is comprised of any fixed payments and variable payments that depend on an index or rate. Payments in 
the  Company’s  operating  lease  arrangements  are  typically  comprised  of  base  office  rent  and  parking  fees.    Costs  related  to  the 
Company’s non-lease components, as described above, are generally variable and do not depend on an index or rate and are therefore 
excluded from the contract consideration allocated to the lease components.  The Company’s operating lease arrangements generally do 
not contain any payments related to items or activities that are not components. 

Operating  lease  liabilities  are  initially  and  subsequently  measured  at  the  present  value  of  unpaid  lease  payments,  discounted  at  the 
discount rate of the lease.  Operating lease ROU assets are initially measured as the sum of the initial lease liability, any initial direct 
costs incurred, and any prepaid lease payments, less any lease incentives received.  The ROU asset is amortized over the term of the 
lease. The amortization of operating lease ROU assets is included in “Reduction in carrying amount of right-of-use assets” within the 
operating activities section of the Consolidated Statements of Cash Flows. A single lease expense is recorded within operating expenses 
in the Consolidated Statements of Operations on a straight-line basis over the lease term. Variable lease payments that are not included 
in  the  measurement  of  the  lease  liability  are  recognized  in  the  period  when  the  obligations  for  those  payments  are  incurred.  In  the 
Company’s lease agreements, these variable payments typically include certain taxes, utilities, and maintenance costs, and other fees. 

The Company uses its incremental borrowing rate as the discount rate for all of its leases, as the rate implicit in the lease is not readily 
determinable  in  any  of  its  lease  contracts.  In  order  to  estimate  a  collateralized  borrowing rate  curve, the  Company  first  estimates  a 
synthetic credit rating and then applies modeling methodologies to an unsecured borrowing rate curve. In determining the incremental 
borrowing rate of each lease, the Company uses a centralized treasury approach and considers the currency of the contract, the economic 
environment in which the lease exists, and the term of the lease. 

The Company does not recognize lease liabilities or ROU assets for any short-term leases with a non-cancellable lease term of 12 months 
or less. Instead, the lease payments for these short-term leases are expensed on a straight-line basis over the lease term, and any variable 
payments are recognized in the period when the obligations for those payments are incurred.  The Company believes that, using this 
methodology, the expense recorded reasonably reflects the Company’s short-term lease commitments. 

(j) Software Development Costs

The Company did not capitalize any software development costs during the years ended December 31, 2023, 2022, and 2021.  Due to 
the pace of the Company’s software development efforts and frequency of its software releases, the Company’s software development 
costs are expensed as incurred within “Research and development” in the Consolidated Statements of Operations.

79

(k) Loss Contingencies and Legal Costs

The Company accrues loss contingencies that are believed to be probable and can be reasonably estimated.  As events evolve during the 
administration and litigation process and additional information becomes known, the Company reassesses its estimates related to loss 
contingencies.  Legal costs are expensed in the period in which the costs are incurred.

(l) Deferred Revenue and Advance Payments

Deferred revenue and advance payments are contract liabilities that represent amounts received or due from customers in advance of the 
Company transferring its software or services to the customer under an enforceable contract. Revenue is subsequently recognized in the 
period(s) in which control of the software or services is transferred to the customer. Deferred revenue is comprised of deferred product 
licenses and subscription services, product support, or other services revenue based on the transaction price allocated to the specific 
performance obligation in the contract with the customer, and presented as either current or non-current in the Consolidated Balance 
Sheets, depending on whether the software or services are expected to be transferred to the customer within the next year. 

(m) Debt Arrangements 

As discussed in Note 8, Long-term Debt, to the Consolidated Financial Statements, the Company issued convertible senior notes in 
December 2020 and February 2021 and senior secured notes in June 2021, and entered into secured term loan agreements in March 
2022 and June 2022. The embedded conversion features in each of the convertible notes are indexed to the Company’s class A common 
stock and meet the criteria for classification in stockholders’ equity, and therefore derivative accounting does not apply. The Company 
records the aggregate principal amount of each of its debt instruments as a liability on its Consolidated Balance Sheets, offset by the 
issuance costs associated with each instrument. The issuance costs are amortized to interest expense using the effective interest method 
over the expected term of each debt instrument.

(n) Revenue Recognition

The Company recognizes revenue using a five-step model:

(i)

(ii)

(iii)

(iv)

(v)

Identifying the contract(s) with a customer,

Identifying the performance obligation(s), 

Determining the transaction price,

Allocating the transaction price to the performance obligations in the contract, and

Recognizing revenue when, or as, the Company satisfies a performance obligation.

The Company has elected to exclude taxes assessed by government authorities in determining the transaction price, and therefore revenue 
is recognized net of taxes collected from customers. The Company enters into non-cancellable nonrefundable orders with customers and 
does not have a history of granting returns or refunds and therefore does not have a reserve for future returns.

Performance Obligations and Timing of Revenue Recognition

The  Company  primarily  sells  goods  and  services  that  fall  into  the  categories  discussed  below.  Each  category  contains  one  or  more 
performance obligations that are either (i) capable of being distinct (i.e., the customer can benefit from the good or service on its own 
or together with readily available resources, including those purchased separately from the Company) and distinct within the context of 
the  contract  (i.e.,  separately  identifiable  from  other  promises  in  the  contract)  or  (ii)  a  series  of  distinct  goods  or  services  that  are 
substantially the same and have the same pattern of transfer to the customer.  Aside from the Company’s term and perpetual product 
licenses, which are delivered at a point in time, the majority of the Company’s services are delivered over time.

Product Licenses

The Company sells different types of business intelligence software, licensed on a term or perpetual basis and installed either on premises 
or  on  a  public  cloud  that  is  procured  and  managed  by  the  customer.    Although  product  licenses  are  sold  with  product  support,  the 
software is fully functional at the outset of the arrangement and is considered a distinct performance obligation.  Revenue from product 
license sales is recognized when control of the license is transferred to the customer, which is the later of delivery or commencement of 
the license term.  The Company may also sell through resellers and OEMs who purchase the Company’s software for resale.  In reseller 
arrangements, revenue is generally recognized when control of the license is transferred to the end user.  In OEM arrangements, revenue 
is recognized when control of the license is transferred to the OEM. 

80

Subscription Services

The Company also sells access to its software through MCE, a cloud subscription service, wherein customers access the software through 
a cloud environment that the Company manages on behalf of the customer. Control of the software itself does not transfer to the customer 
under this arrangement and is not considered a separate performance obligation.  Cloud subscriptions are regularly sold on a standalone 
basis and include technical support, monitoring, backups, updates, and quarterly service reviews.  Additionally, customers with existing 
on-premise software licenses may convert their installations to MCE, at which time the on-premise licenses are typically terminated and 
replaced by a new subscription to the MCE service.  At conversion, an analysis is performed for each contract to determine whether any 
revenue adjustments are necessary given that the contract modifications revoke previously transferred rights to perpetual on-premise 
software.  Such revenue adjustments were not material for the years ended December 31, 2023, 2022, and 2021.  Revenue related to 
cloud subscriptions is recognized on a straight-line basis over the contract period, which is the period over which the customer has 
continuous access to the software. 

Product Support 

In all product license transactions, customers are required to purchase a standard product support package (either separately or as an 
included component of a term license transaction) that may subsequently be renewed at their option. Customers may also purchase a 
premium product support package for a fixed annual fee.  All product support packages include both technical support and when-and-
if-available software upgrades, which are treated as a single performance obligation as they are considered a series of distinct services 
that are substantially the same and have the same duration and measure of progress.  Revenue from product support is recognized on a 
straight-line basis over the contract period, which is the period over which the customer has continuous access to product support. 

Consulting Services

The Company sells consulting services to help customers plan and execute deployment of the Company’s software.  Customers are not 
required to use consulting services to fully benefit from the software.  Consulting services are regularly sold on a standalone basis and 
either (i) prepaid upfront or (ii) sold on a time and materials basis.  Consulting arrangements are each considered separate performance 
obligations because they do not integrate with each other or with other offerings to deliver a combined output to the customer, do not 
modify or customize (or are not modified or customized by) each other or other offerings, and do not affect the customer’s ability to use 
the other consulting services or the Company’s other offerings.  Revenue under consulting arrangements is recognized over time as 
services  are  delivered.    For  time  and  materials-based  consulting  arrangements,  the  Company  has  elected  the  practical  expedient  of 
recognizing revenue upon invoicing since the invoiced amount corresponds directly to the value of the Company’s service to date.  

Education Services

The Company sells various education and training services to its customers. Education services are sold on a standalone basis under two 
different types of arrangements: (i) annual subscriptions to live and on-demand training courses and (ii) custom courses purchased on 
an hourly basis.  Education arrangements are each considered separate performance obligations because they do not integrate with each 
other or with other offerings to deliver a combined output to the customer, do not modify or customize (or are not modified or customized 
by) each other or other offerings, and do not affect the customer’s ability to use the other education services or the Company’s other 
offerings. Revenue on annual subscriptions is recognized on a straight-line basis over the contract period, which is the period over which 
the customer has continuous access to the training courses. Revenue on custom courses is recognized on a time and materials basis as 
the services are delivered.

See Note 16, Segment Information, to the Consolidated Financial Statements for information regarding total revenues by geographic 
region.

Estimates and Judgments

The Company makes estimates and judgments to allocate the transaction price based on an observable or estimated SSP. The Company 
also makes estimates and judgments with respect to capitalizing incremental costs to obtain a customer contract and determining the 
subsequent amortization period. These estimates and judgments are discussed further below.

Determining the Transaction Price

The transaction price includes both fixed and variable consideration. Variable consideration is included in the transaction price to the 
extent it is probable that a significant reversal will not occur.  The amount of variable consideration excluded from the transaction price 
was not material for the years ended December 31, 2023, 2022, and 2021. The Company’s estimates of variable consideration are also 
subject to subsequent true-up adjustments and may result in changes to its transaction prices.  Such true-up adjustments have not been 
and are not expected to be material.  The Company has the following sources of variable consideration:

(i)

Performance  penalties  –  Subscription  services  and  product  support arrangements  generally  contain  performance  response 
time  guarantees.  For  subscription  services  arrangements,  the  Company  estimates  variable  consideration  using  a  portfolio 

81

approach because performance penalties are tied to standard up-time requirements.  For product support arrangements, the 
Company estimates variable consideration on a contract basis because such arrangements are customer-specific.  For both 
subscription services and product support arrangements, the Company uses an expected value approach to estimate variable 
consideration  based  on  historical  business  practices  and  current  and  future  performance  expectations  to  determine  the 
likelihood of incurring penalties.

(ii)

(iii)

Extended payment terms – The Company’s standard payment terms are generally within 180 days of invoicing. If extended 
payment terms are granted to customers, those terms generally do not exceed one year. For contracts with extended payment 
terms, the Company estimates variable consideration on a contract basis because such estimates are customer-specific and 
uses an expected value approach to analyze historical business experience on a customer-by-customer basis to determine the 
likelihood that extended payment terms lead to an implied price concession.

Sales and usage-based royalties – Certain product license arrangements include sales or usage-based royalties, covering both 
product license and product support.  In these arrangements, the Company uses an expected value approach to estimate and 
recognize revenue for royalty sales each period, utilizing historical data on a contract-by-contract basis.  True-up adjustments 
are recorded in subsequent periods when royalty reporting is received from the OEMs and during the years ended December 
31, 2023, 2022, and 2021 were not material.  

The Company provides a standard software assurance warranty to repair, replace, or refund software that does not perform in accordance 
with documentation. The standard software assurance warranty period is generally less than one year.  Assurance warranty claims were 
not material for the years ended December 31, 2023, 2022, and 2021.

The Company does not adjust the transaction price for significant financing components where the time period between cash payment 
and performance is one year or less.  However, there are circumstances where the timing between cash payment and performance may 
exceed  one  year.    These  circumstances  generally  involve  prepaid  multi-year  license,  product  support  and  subscription  services 
arrangements where the customer determines when the service is utilized.  In these circumstances, the Company has determined no 
significant  financing  component  exists  because  the  customer  controls  when  to  utilize  the  service  and  because  there  are  significant 
business  purposes  behind  the  timing  difference  between  payment  and  performance  (e.g.,  ensuring  collectability  in  the  case  of 
subscription services). 

Allocating the Transaction Price Based on Standalone Selling Prices (SSP)

The Company allocates the transaction price to each performance obligation in a contract based on its relative SSP.  The SSP is the 
price, or estimated price, of the software or service when sold on a standalone basis at contract inception.  In circumstances where SSP 
is not directly observable, the Company estimates SSP using the following methodologies:

(i)

(ii)

(iii)

Product licenses – Product licenses are not sold on a standalone basis and pricing is highly variable.  The Company establishes 
SSP  of  product  licenses  using  a  residual  approach  after  first  establishing  the  SSP  of  standard  product  support.    Standard 
product support is sold on a standalone basis within a narrow range of the stated net license fee, and because an economic 
relationship  exists  between  product  licenses  and  standard  product  support,  the  Company  has  concluded  that  the  residual 
method to estimate SSP of product licenses sold on both a perpetual and term basis is a fair allocation of the transaction price.

Subscription services – Given the highly variable selling price of subscription services, the Company establishes the SSP of 
its subscription services arrangements using a similar residual approach after first establishing the SSP of consulting and 
education services to the extent they are included in the arrangement. The Company has concluded that the residual method 
to estimate SSP of its subscription services is a fair allocation of the transaction price.

Standard product support – The Company establishes SSP of standard product support as a percentage of the stated net license 
fee, given such pricing is consistent with its normal pricing practices and there exists sufficient history of customers renewing 
standard product support on a standalone basis at similar percentages.  Semi-annually, the Company tracks renewal rates 
negotiated when standard product support is initially sold with a perpetual license in order to determine the SSP of standard 
product support within each geographic region for the upcoming quarter. If the stated standard product support fee falls within 
the SSP range, the specific rate in the contract will be used to determine SSP. If the stated fee is above or below SSP, the 
highest or lowest end of the range, respectively, will generally be used to determine SSP of standard product support for 
perpetual licenses. For term licenses, the Company determines SSP of standard product support at the lower end of the SSP 
range  used  for  perpetual  licenses  because  the  term  licenses  are  time  bound,  resulting  in  a  lower  value  placed  on  product 
support as compared to a perpetual license.

(iv)

Premium product support, consulting services, and education services –SSP of premium product support, consulting services, 
and education services is established by using a bell-shaped curve approach to define a narrow range within each geographic 
region in which the services are discounted off of the list price on a standalone basis.

82

The Company often provides options to purchase future offerings at a discount. The Company analyzes the option price against the 
previously established SSP of the goods or services to determine if the options represent material rights that should be accounted for as 
separate performance obligations.  In general, an option sold at or above SSP is not considered a material right because the customer 
could have received that right without entering into the contract.  If a material right exists, revenue associated with the option is deferred 
and recognized when the future goods or services are transferred, or when the option expires. During the years ended December 31, 
2023, 2022, and 2021, separate performance obligations arising from future purchase options have not been material. 

(o) Incremental Costs to Obtain Customer Contracts

The Company capitalizes costs incurred to obtain a contract with a customer when they are deemed incremental to obtaining the contract 
and expected to be recoverable. Capitalizable costs are generally limited to sales incentives paid to the Company’s sales team. The 
Company capitalizes the amounts related to new product support, cloud subscription, and term license contracts. Costs capitalized are 
amortized over a period of time that is consistent with the pattern of transfer to the customer, which the Company has determined is 
generally three years and includes consideration for contract length, anticipated renewals, product life cycle, and customer behavior. 
The Company amortizes the cost over this period on a straight-line basis for product support and subscription service components, and 
at point(s) in time coinciding with delivery of the license component of term license contracts. The Company has elected the practical 
expedient to expense capitalizable costs as incurred where the amortization period would be one year or less, which includes those 
amounts earned on perpetual license, consulting, and education contracts, and renewals of product support, cloud subscription, and term 
license contracts.

As of December 31, 2023 and 2022, capitalized costs to obtain customer contracts, net of accumulated amortization, were $15.7 million 
and $15.8 million, respectively, and are presented within “Deposits and other assets” in the Consolidated Balance Sheets.  During the 
years ended December 31, 2023, 2022, and 2021, amortization expenses related to these capitalized costs were $8.1 million, $4.5 million, 
and $2.7 million, respectively, and are reflected within “Sales and marketing” in the Consolidated Statements of Operations.   

(p) Advertising Costs

Advertising costs include production costs, which are expensed the first time the advertisement takes place, and media placement costs, 
which are expensed in the month the advertising appears.  Total advertising costs were $0.1 million, $0.8 million, and $1.2 million for 
the years ended December 31, 2023, 2022, and 2021, respectively.  As of December 31, 2023 and 2022, the Company had no prepaid 
advertising costs.

(q) Share-based Compensation 

The Company maintains the 2013 Stock Incentive Plan (as amended, the “2013 Equity Plan”), and the 2023 Equity Incentive Plan (the 
“2023 Equity Plan,” and, together with the 2013 Equity Plan, the “Stock Incentive Plans”). As of May 2023, no new awards will be 
granted under the 2013 Equity Plan, though awards previously granted under the 2013 Equity Plan remain outstanding in accordance 
with their terms. Under the Stock Incentive Plans, the Company’s employees, officers, directors, and other eligible participants may be 
(with respect to the 2023 Equity Plan) and have been (with respect to both the 2023 Equity Plan and the 2013 Equity Plan) awarded 
various types of share-based compensation, including options to purchase shares of the Company’s class A common stock, restricted 
stock units, and other stock-based awards. Additionally, under the 2023 Equity Plan, awards may be and have been granted that are 
subject to the achievement of one or more performance measures established by the Company’s Board of Directors or a duly authorized 
committee thereof. During 2021, the Company adopted and the Company’s stockholders approved the 2021 Employee Stock Purchase 
Plan  (the  “2021  ESPP”),  under  which  eligible  employees  of  the  Company  and  certain  of  its  subsidiaries  may  be  provided  with 
opportunities to purchase shares of the Company’s class A common stock.  

For options and other stock-based awards, the share-based compensation expense is based on the fair value of the awards on the date of 
grant, as estimated using the Black-Scholes valuation model. For restricted stock units, the share-based compensation expense is based 
on the fair value of the Company’s class A common stock on the date of grant. The fair value of liability-classified awards (e.g., the 
other  stock-based  awards  and  cash-settled  restricted  stock  units)  is  remeasured  at  each  reporting  date.  For  performance  stock  units 
subject to a market condition, the Company uses a Monte Carlo simulation model to determine the grant date fair value. For the 2021 
ESPP, the share-based compensation expense is based on the grant date fair value, which consists of the intrinsic value of any purchase 
discount and the fair value of the look-back provision using the Black-Scholes valuation model.   

83

The Company recognizes share-based compensation expense for service-conditioned awards granted under the Stock Incentive Plans 
and the 2021 ESPP on a straight-line basis over the requisite service period (generally, the vesting period for service-conditioned awards 
under the Stock Incentive Plans and the offering period under the 2021 ESPP). The Company recognizes share-based compensation 
expense for market-conditioned performance stock units granted under the 2023 Equity Plan ratably over the performance period using 
an  accelerated  attribution  cost  recognition  method.  Share-based  compensation  expense  is  recorded  in  cost  of  revenues  or  operating 
expense line items in the Statement of Operations corresponding to the respective participant’s role or function.

See Note 11, Share-based Compensation, to the Consolidated Financial Statements for further information regarding the Stock Incentive 
Plans, the 2021 ESPP, related share-based compensation expense, and assumptions used in determining fair value.

(r) Income Taxes 

The Company is subject to federal, state, and local income taxes in the United States and a number of foreign countries. The Company 
accounts for income taxes under the asset and liability method, which requires the recognition of deferred tax assets and deferred tax 
liabilities for the expected future tax consequences of events that have been included in the financial statements. Under this method, the 
Company determines deferred tax assets and deferred tax liabilities on the basis of differences between the financial statement and tax 
bases of assets and liabilities by using enacted tax rates in effect for the year in which differences are expected to reverse. The effect of 
a change in the tax rates on deferred tax assets and deferred tax liabilities is recognized in income in the period that includes the enactment 
date.  

For uncertain income tax positions, the Company uses a more-likely-than-not recognition threshold based on the technical merits of the 
income  tax  position  taken.    Income  tax  positions  that  meet  the  more-likely-than-not  recognition  threshold  are  measured  in  order  to 
determine the tax benefit recognized in the financial statements.  The Company recognizes accrued interest related to unrecognized tax 
benefits as part of income tax expense.  Penalties, if incurred, are recognized as a component of income tax expense.

The Company provides a valuation allowance to reduce deferred tax assets to their estimated realizable value, when appropriate.

(s) Basic and Diluted Earnings (Loss) Per Share

Basic earnings (loss) per share is determined by dividing the net income (loss) attributable to common stockholders by the weighted 
average number of shares of common stock, including shares of class A common stock and class B common stock, outstanding during 
the period.  Diluted earnings (loss) per share is determined by dividing the net income (loss) attributable to common stockholders by the 
weighted average number of shares of common stock and potential shares of common stock outstanding during the period.  The impact 
from potential shares of common stock on the diluted earnings per share calculation are included when dilutive.  Potential shares of 
common stock consisting of class A common stock issuable upon the exercise of outstanding employee stock options, the vesting of 
restricted  stock  units  and  performance  stock  units  considered  probable  of  achievement,  and  in  connection  with  the  2021  ESPP,  are 
computed using the treasury stock method.  Potential shares of class A common stock issuable upon conversion of the Company’s 
convertible  senior  notes  are  computed  using  the  if-converted  method.  In  computing  diluted  earnings  per  share,  the  Company  first 
calculates the earnings per incremental share (“EPIS”) for each class of potential shares of common stock and ranks the classes from 
the most dilutive (i.e., lowest EPIS) to the least dilutive (i.e., highest EPIS). Basic earnings per share is then adjusted for the effect of 
each class of shares, in sequence and cumulatively, until a particular class no longer produces further dilution.

The Company has two classes of common stock: class A common stock and class B common stock.  Holders of class A common stock 
generally have the same rights, including rights to dividends, as holders of class B common stock, except that holders of class A common 
stock have one vote per share while holders of class B common stock have ten votes per share.  Each share of class B common stock is 
convertible at any time, at the option of the holder, into one share of class A common stock.  As such, basic and fully diluted earnings 
per share for class A common stock and for class B common stock are the same.  The Company has never declared or paid any cash 
dividends on either class A or class B common stock.  As of December 31, 2023 and 2022, there were no shares of preferred stock issued 
or outstanding.

(t) Foreign Currency Translation

The  functional  currency  of  the  Company’s  international  operations  is  generally  the  local  currency.    Accordingly,  such  assets  and 
liabilities of international subsidiaries are translated using exchange rates in effect at the end of the period, and revenue and expenses 
are translated using average monthly exchange rates for the period in which the transactions occur.  The related translation adjustments 
are reported in “Accumulated other comprehensive loss” in stockholders’ equity (deficit).  In general, upon complete or substantially 
complete liquidation of an investment in an international subsidiary, the amount of accumulated translation adjustments attributable to 
that subsidiary is reclassified from stockholders’ equity (deficit) to the statement of operations.  Transaction gains and losses arising 
from transactions denominated in a currency other than the functional currency of the entity involved are included in the results of 
operations.

84

As of December 31, 2023, 2022, and 2021, the cumulative foreign currency translation balances were $(11.4) million, $(13.8) million, 
and $(7.5) million, respectively.  No taxes were recognized on the temporary differences resulting from foreign currency translation 
adjustments for the years ended December 31, 2023, 2022, and 2021. 

Transaction gains and losses arising from transactions denominated in foreign currencies resulted in a net loss of $5.6 million in 2023 
and net gains of $6.2 million and $2.5 million in 2022 and 2021, respectively, and are included in “Other (expense) income, net” in the 
Consolidated Statements of Operations.

(3) Recent Accounting Standards

Crypto Assets

In  December  2023,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  Accounting  Standards  Update  No.  2023-08, 
Intangibles—Goodwill and Other—Crypto Assets (Subtopic 350-60): Accounting for and Disclosure of Crypto Assets (“ASU 2023-
08”).  ASU  2023-08  requires  in-scope  crypto  assets  (including  the  Company's  bitcoin  holdings)  to  be  measured  at  fair  value  in  the 
statement of financial position, with gains and losses from changes in the fair value of such crypto assets recognized in net income each 
reporting period. ASU 2023-08 also requires certain interim and annual disclosures for crypto assets within the scope of the standard. 
The standard is effective for the Company for interim and annual periods beginning January 1, 2025, with a cumulative-effect adjustment 
to the opening balance of retained earnings as of the beginning of the annual reporting period in which the Company adopts the guidance. 
Prior periods will not be restated. Early adoption is permitted in any interim or annual period for which an entity's financial statements 
have not been issued as of the beginning of the annual reporting period.

The  Company  expects  the  adoption  of  ASU  2023-08  will  have  a  material  impact  on  its  consolidated  balance  sheets,  statements  of 
operations, statements of cash flows and disclosures. Although the Company will continue to initially record its bitcoin purchases at 
cost, upon adopting ASU 2023-08, any subsequent increases or decreases in fair value will be recognized as incurred in the Company's 
Consolidated Statements of Operations, and the fair value of the Company’s bitcoin will be reflected within the Company's Consolidated 
Balance Sheets each reporting period-end. Upon adopting ASU 2023-08, the Company will no longer account for its bitcoin under a 
cost-less-impairment accounting model. 

The Company is currently evaluating early adoption of ASU 2023-08 and the potential implications of unrealized fair value gains and 
losses as they relate to the changing global tax landscape. If the Company were to adopt this guidance during 2024, it estimates that its 
2024 beginning retained earnings balance would increase by approximately $3.1 billion.

Income Taxes

In December 2023, the FASB issued Accounting Standards Update No. 2023-09, Income Taxes (Topic 740): Improvements to Income 
Tax Disclosures (“ASU 2023-09”). ASU 2023-09 requires enhanced disclosures surrounding income taxes, particularly related to rate 
reconciliation  and  income  taxes  paid  information.  In  particular,  on  an  annual  basis,  companies  will  be  required  to  disclose  specific 
categories  in  the  rate  reconciliation  and  provide  additional  information  for  reconciling  items  that  meet  a  quantitative  threshold. 
Companies will also be required to disclose, on an annual basis, the amount of income taxes paid, disaggregated by federal, state, and 
foreign  taxes,  and  also  disaggregated  by  individual  jurisdictions  above  a  quantitative  threshold.  The  standard  is  effective  for  the 
Company for annual periods beginning January 1, 2025 on a prospective basis, with retrospective application permitted for all prior 
periods presented. Early adoption is permitted. The Company is currently evaluating the impact of this guidance on its disclosures.

Segment Reporting

In November 2023, the FASB issued Accounting Standards Update No. 2023-07, Segment Reporting (Topic 280): Improvements to 
Reportable  Segment  Disclosures  (“ASU  2023-07”).  ASU  2023-07  requires  enhanced  disclosures  surrounding  reportable  segments, 
particularly (i) significant segment expenses that are regularly provided to the chief operating decision maker ("CODM") and included 
in the reported measure(s) of a segment's profit and loss and (ii) other segment items that reconcile segment revenue and significant 
expenses to the reported measure(s) of a segment's profit and loss, both on an annual and interim basis. Companies are also required to 
provide all annual disclosures currently required under Topic 280 in interim periods, in addition to disclosing the title and position of 
the CODM and how the CODM uses the reported measure(s) of segment profit and loss in assessing segment performance and allocating 
resources. The standard is effective for the Company for annual periods beginning January 1, 2024 and for interim periods beginning 
January 1, 2025, with updates applied retrospectively. Early adoption is permitted. The Company is currently evaluating the impact of 
this guidance on its disclosures.

85

(4) Digital Assets

The following table summarizes the Company’s digital asset holdings (in thousands, except number of bitcoins), as of:

Approximate number of bitcoins held
Digital assets carrying value
Cumulative digital asset impairment losses

December 31,

2023
189,150

2022
132,500
$ 3,626,476 $ 1,840,028
$ 2,269,013 $ 2,153,162

The carrying value on the Company’s Consolidated Balance Sheet at each period-end represents the lowest fair value (based on Level 
1 inputs in the fair value hierarchy) of the bitcoins at any time since their acquisition.  Therefore, these fair value measurements were 
made during the period from their acquisition through December 31, 2023 or 2022, respectively, and not as of December 31, 2023 or 
2022, respectively.

The following table summarizes the Company’s digital asset purchases, digital asset sales, digital asset impairment losses, and gains on 
sale of digital assets (in thousands, except number of bitcoins) for the periods indicated:

Approximate number of bitcoins purchased
Approximate number of bitcoins sold
Digital asset purchases
Digital asset sales
Digital asset impairment losses
Gains on sale of digital assets

Years Ended December 31,
2022

2023
56,650
0
$ 1,902,299
$
0
115,851
$
0
$

8,813
704
287,921
$
$
11,817
$ 1,287,213
927
$

2021
53,922
0
$ 2,626,529
0
$
830,621
$
0
$

From time to time, the Company may be extended short-term credits from its execution partners to purchase bitcoin in advance of using 
cash funds in the Company’s trading account. The trade credits are due and payable in cash within days after they are extended. In 2023, 
certain of the assets, including bitcoin, of MacroStrategy LLC (“MacroStrategy”), a wholly-owned subsidiary of the Company, were 
subject to a first priority security interest and lien in order to secure the repayment of short-term trade credits taken in its name. While 
trade credits are outstanding, the Company may incur interest fees and be required to maintain minimum balances in its trading and 
collateral accounts with such execution partners. As of December 31, 2023 and 2022, the Company had no outstanding trade credits 
payable.

As of December 31, 2023 and 2022, respectively, approximately 16,081 and 14,890 of the bitcoins held by the Company, which had 
carrying values of approximately $263.9 million and $230.2 million on the Company’s Consolidated Balance Sheets as of December 
31, 2023 and 2022, respectively, served as part of the collateral for the Company’s 6.125% Senior Secured Notes due 2028 (the “2028 
Secured Notes”), as further described in Note 8, Long-term Debt, to the Consolidated Financial Statements. As of December 31, 2022, 
approximately  34,619  of  the  bitcoins  held  by  the  Company,  which  had  a  carrying  value  of  approximately  $420.0  million  on  the 
Company’s Consolidated Balance Sheet as of December 31, 2022, served as part of the collateral for a $205.0 million term loan (the 
“2025 Secured Term Loan”) issued to MacroStrategy by Silvergate Bank (“Silvergate”). Upon the repayment of the 2025 Secured Term 
Loan during the first quarter of 2023, Silvergate released its security interest in the aforementioned bitcoin.  Refer to Note 8, Long-term 
Debt, to the Consolidated Financial Statements for further details of the 2025 Secured Term Loan and its repayment.

(5) Contract Balances

The  Company  invoices  its  customers  in  accordance  with  billing  schedules  established  in  each  contract.    The  Company’s  rights  to 
consideration  from  customers  are  presented  separately  in  the  Company’s  Consolidated  Balance  Sheets  depending  on  whether  those 
rights are conditional or unconditional.  

The  Company  presents  unconditional  rights  to  consideration  from  customers  within  “Accounts  receivable,  net”  in  its  Consolidated 
Balance Sheets.  All of the Company’s contracts are generally non-cancellable and/or non-refundable, and therefore an unconditional 
right generally exists when the customer is billed or amounts are billable per the contract. 

86

Accounts receivable (in thousands) consisted of the following, as of:

Billed and billable
Less: allowance for credit losses
Accounts receivable, net

December 31,

2023
186,884 $
(3,069)
183,815 $

2022
191,844
(2,564)
189,280

$

$

Changes in the allowance for credit losses were not material for the year ended December 31, 2023.  

Rights to consideration that are subject to a condition other than the passage of time are considered contract assets until they are expected 
to become unconditional and transfer to accounts receivable. Current contract assets included in “Prepaid expenses and other current 
assets” in the Consolidated Balance Sheets consisted of $1.2 million and $0.6 million, as of December 31, 2023 and 2022, respectively, 
related to accrued sales and usage-based royalty revenue and performance obligations or services being rendered in advance of future 
invoicing associated with multi-year contracts. In royalty-based arrangements, consideration is not billed or billable until the royalty 
reporting is received, generally in the subsequent quarter, at which time the contract asset transfers to accounts receivable and a true-up 
adjustment  is  recorded  to  revenue.    These  true-up  adjustments  are  generally  not  material.  Non-current  contract  assets  included  in 
“Deposits and other assets” in the Consolidated Balance Sheets consisted of $0.9 million and $0.7 million, as of December 31, 2023 and 
2022, respectively, related to performance obligations or services being rendered in advance of future invoicing associated with multi-
year contracts. During the years ended December 31, 2023, 2022, and 2021, there were no significant impairments to the Company’s 
contract assets, nor were there any significant changes in the timing of the Company’s contract assets being reclassified to accounts 
receivable. 

Contract liabilities are amounts received or due from customers in advance of the Company transferring the software or services to the 
customer and presented as "Deferred revenue and advance payments" in the Consolidated Balance Sheets.  In the case of multi-year 
service contract arrangements, the Company generally does not invoice more than one year in advance of services and does not record 
deferred revenue for amounts that have not been invoiced.  Revenue is subsequently recognized in the period(s) in which control of the 
software or services is transferred to the customer.  

The Company’s “Accounts receivable, net” and “Deferred revenue and advance payments” balances in the Consolidated Balance Sheets 
include  unpaid  amounts  related  to  contracts  under  which  the  Company  has  an  enforceable  right  to  invoice  the  customer  for  non-
cancellable and/or non-refundable software and services. Changes in accounts receivable and changes in deferred revenue and advance 
payments are presented net of these unpaid amounts in “Operating activities” in the Consolidated Statements of Cash Flows.

Deferred revenue and advance payments (in thousands) from customers consisted of the following, as of:

Current:
Deferred product licenses revenue
Deferred subscription services revenue
Deferred product support revenue
Deferred other services revenue

Total current deferred revenue and advance payments

Non-current:
Deferred product licenses revenue
Deferred subscription services revenue
Deferred product support revenue
Deferred other services revenue

$

$

$

Total non-current deferred revenue and advance payments

$

December 31,

2023

2022

3,579 $
65,512
152,012
7,059
228,162 $

2,825
51,861
155,366
7,376
217,428

0 $

3,097
4,984
443
8,524 $

2,742
3,030
6,387
604
12,763

During the years ended December 31, 2023, 2022, and 2021, the Company recognized revenues of $215.9 million, $203.1 million, and 
$188.7 million, respectively, from amounts included in the total deferred revenue and advance payments balances at the beginning of 
the respective year.  For the years ended December 31, 2023, 2022, and 2021, there were no significant changes in the timing of revenue 
recognition on the Company’s deferred balances.

87

The  Company’s  remaining  performance  obligation  represents  all  future  revenue  under  contract  and  includes  deferred  revenue  and 
advance payments and billable non-cancelable amounts that will be invoiced and recognized as revenue in future periods. The remaining 
performance obligation excludes contracts that are billed in arrears, such as certain time and materials contracts. The portions of multi-
year contracts that will be invoiced in the future are not presented on the balance sheet within accounts receivable and deferred revenues 
and are instead included in the following remaining performance obligation disclosure. As of December 31, 2023, the Company had an 
aggregate transaction price of $339.7 million allocated to the remaining performance obligation related to product support, subscription 
services, product licenses, and other services contracts.  The Company expects to recognize $255.5 million within the next 12 months 
and the remainder thereafter.

(6) Property and Equipment

Property and equipment (in thousands) consisted of the following, as of:

Corporate aircraft and related equipment
Computer equipment and purchased software
Furniture and equipment
Leasehold improvements
Internally developed software
Property and equipment, gross
Less: accumulated depreciation and amortization
Property and equipment, net

December 31,

2023

48,645 $
60,979
9,920
29,944
9,917
159,405
(130,464)

28,941 $

2022

48,645
60,375
9,936
28,755
9,917
157,628
(125,317)
32,311

$

$

Depreciation and amortization expenses related to property and equipment were $6.4 million, $6.7 million, and $8.7 million for the 
years ended December 31, 2023, 2022, and 2021, respectively.

(7) Leases

The  Company  leases  office  space  in  the  United  States  and  foreign  locations  under  operating  lease  agreements.  Office  space  is  the 
Company’s only material underlying asset class under operating lease agreements. The Company has no material finance leases.

Under the Company’s office space lease agreements, fixed payments and variable payments that depend on an index or rate are typically 
comprised of base rent and parking fees. Additionally, under these agreements the Company is generally responsible for certain variable 
payments that typically include certain taxes, utilities and maintenance costs, and other fees. These variable lease payments are generally 
based on the Company’s occupation or usage percentages and are subject to adjustments by the lessor. 

The Company’s ROU asset and total lease liability balances were $57.3 million and $71.5 million, respectively, as of December 31, 
2023, and $61.3 million and $77.4 million, respectively, as of December 31, 2022. The Company’s most significant lease is for its 
corporate  headquarters  in  Northern  Virginia.  The  ROU  asset  and  total  lease  liability  balances  related  to  the  Company’s  corporate 
headquarters lease were $48.1 million and $61.7 million, respectively, as of December 31, 2023, and $52.5 million and $68.2 million, 
respectively,  as  of  December  31,  2022.  The  lease  agreement  for  the  Company’s  corporate  headquarters  location  is  set  to  expire  in 
December 2030, with an option for the Company to extend the term for an additional five or 10 consecutive years. The Company is 
currently not reasonably certain it will exercise this renewal option and therefore has not included the renewal option in the lease term. 
Several of the Company’s remaining leases contain options for renewal or options to terminate all or a portion of the leased space. The 
Company continually assesses the likelihood of exercising these options and recognizes an option as part of its ROU assets and lease 
liabilities if and when it is reasonably certain that it will exercise the option.

88

The following table presents the Company’s total lease cost and other lease details for the periods indicated (in thousands, except years 
and discount rates):

Lease cost:

Operating lease cost
Short-term lease cost
Variable lease cost
Total lease cost
Other information:

Cash paid for amounts included in the measurement of operating lease 
liabilities
ROU assets obtained in exchange for new operating lease liabilities
Weighted average remaining lease term in years – operating leases
Weighted average discount rate – operating leases

2023

Years Ended December 31,
2022

2021

$

$

$
$

$

$

$
$

13,081
579
783
14,443

9,862
6,183
6.6
6.0%

$

$

$
$

13,008
582
514
14,104

14,224
1,563
7.5
6.1%

13,522
558
1,224
15,304

15,772
2,420
8.3
6.1%

The following table presents the maturities of the Company’s operating lease liabilities as of December 31, 2023 (in thousands):

For the year ended December 31,
2024
2025
2026
2027
2028
Thereafter

Total lease payments

Less: imputed interest

Total

Reported as:

Current operating lease liabilities
Non-current operating lease liabilities
Total

(8) Long-term Debt

$

$

$

$

14,415
13,357
13,509
12,865
12,590
19,352
86,088
(14,539)
71,549

10,463
61,086
71,549

The net carrying value of the Company’s long-term debt (in thousands) consisted of the following as of:

2025 Convertible Notes
2027 Convertible Notes
2028 Secured Notes
2025 Secured Term Loan
Other long-term secured debt
Total

Convertible Senior Notes 

December 31,

2023

2022

643,931
1,037,306
491,193
0
9,678
2,182,108

$

$

640,888
1,033,277
489,547
204,688
10,160
2,378,560

$

$

In December 2020, the Company issued $650.0 million aggregate principal amount of 0.750% Convertible Senior Notes due 2025 (the 
“2025 Convertible Notes”) in a private offering.  The 2025 Convertible Notes are senior unsecured obligations of the Company and bear 
interest at a fixed rate of 0.750% per annum, payable semiannually in arrears on June 15 and December 15 of each year, beginning on 
June 15, 2021. Holders of the 2025 Convertible Notes may receive additional interest under specified circumstances as outlined in the 
indenture relating to the issuance of the 2025 Convertible Notes (the “2025 Convertible Notes Indenture”). The 2025 Convertible Notes 
will mature on December 15, 2025, unless earlier converted, redeemed or repurchased in accordance with their terms. The total net 
proceeds from the 2025 Convertible Notes offering, after deducting initial purchaser discounts and issuance costs, were approximately 
$634.7 million. 

89

In February 2021, the Company issued $1.050 billion aggregate principal amount of 0% Convertible Senior Notes due 2027 (the “2027 
Convertible Notes”) in a private offering.  The 2027 Convertible Notes are senior unsecured obligations of the Company and do not 
bear regular interest. However, holders of the 2027 Convertible Notes may receive special interest under specified circumstances as 
outlined in the indenture relating to the issuance of the 2027 Convertible Notes (the “2027 Convertible Notes Indenture”). Any special 
interest  is  payable  semiannually  in  arrears  on  February  15  and  August  15  of  each  year,  beginning  on  August  15,  2021.  The  2027 
Convertible Notes will mature on February 15, 2027, unless earlier converted, redeemed, or repurchased in accordance with their terms. 
The total net proceeds from the 2027 Convertible Notes offering, after deducting initial purchaser discounts and issuance costs, were 
approximately $1.026 billion.

The 2025 Convertible Notes and 2027 Convertible Notes (collectively, the “Convertible Notes”) are senior unsecured obligations and 
rank  senior  in  right  of  payment  to  any  of  the  Company’s  indebtedness  that  is  expressly  subordinated  in  right  of  payment  to  the 
Convertible Notes; equal in right of payment to any of the Company’s unsecured indebtedness that is not so subordinated; effectively 
junior  in  right  of  payment  to  any  of  the  Company’s  secured  indebtedness  to  the  extent  of  the  value  of  the  assets  securing  such 
indebtedness; and structurally junior to all indebtedness and other liabilities (including trade payables) of the Company’s subsidiaries.

The Convertible Notes are convertible into shares of the Company’s class A common stock at initial conversion rates of 2.5126 shares 
and  0.6981  shares  per  $1,000  principal  amount  of  Convertible  Notes  for  the  2025  Convertible  Notes  and  2027  Convertible  Notes, 
respectively (equivalent to an initial conversion price of approximately $397.99 per share and $1,432.46 per share of class A common 
stock for the 2025 Convertible Notes and 2027 Convertible Notes, respectively). The conversion rates are subject to customary anti-
dilution  adjustments.  In  addition,  following  certain  events  that  may  occur  prior  to  the  respective  maturity  dates  or  if  the  Company 
delivers a notice of redemption, the Company will increase the conversion rate for a holder who elects to convert its Convertible Notes 
in connection with such corporate event or notice of redemption, as the case may be, in certain circumstances as provided in the 2025 
Convertible Notes Indenture and the 2027 Convertible Notes Indenture (collectively, the “Convertible Notes Indentures”), respectively. 
There  have  been  no  adjustments  to  the  initial  conversion  rates  for  each  of  the  Convertible  Notes  as  of  December 31,  2023.  As  of 
December 31, 2023, the maximum number of shares into which the Convertible Notes could be potentially converted if the conversion 
features are triggered are 1,633,190 and 733,005 shares for the 2025 Convertible Notes and 2027 Convertible Notes, respectively. 

Prior to June 15, 2025 and August 15, 2026 for the 2025 Convertible Notes and 2027 Convertible Notes, respectively, the Convertible 
Notes are convertible only under the following circumstances: (1) during any calendar quarter commencing after the calendar quarter 
ending on March 31, 2021 and June 30, 2021 for the 2025 Convertible Notes and 2027 Convertible Notes, respectively (and only during 
such calendar quarter), if the last reported sale price of the Company’s class A common stock for at least 20 trading days (whether or 
not consecutive) during the period of 30 consecutive trading days ending on, and including, the last trading day of the immediately 
preceding calendar quarter is greater than or equal to 130% of the conversion price of the 2025 Convertible Notes or 2027 Convertible 
Notes, respectively, on each applicable trading day; (2) during the five business day period after any five consecutive trading day period 
(the “measurement period”) in which the “trading price” (as defined in the Convertible Notes Indentures) per $1,000 principal amount 
of the 2025 Convertible Notes or 2027 Convertible Notes, respectively, for each trading day of the measurement period was less than 
98% of the product of the last reported sale price of the Company’s class A common stock and the applicable conversion rate on each 
such  trading  day;  (3)  if  the  Company  calls  any  or  all  of  the  2025  Convertible  Notes  or  2027  Convertible  Notes,  respectively,  for 
redemption, at any time prior to the close of business on the second scheduled trading day immediately preceding the redemption date; 
and (4) upon occurrence of specified corporate events as described in the Convertible Notes Indentures. 

On or after June 15, 2025 or August 15, 2026 for the 2025 Convertible Notes and 2027 Convertible Notes, respectively, until the close 
of  business  on  the  second  scheduled  trading  day  immediately  preceding  the  maturity  dates  of  the  2025  Convertible  Notes  or  2027 
Convertible Notes, respectively, holders may convert the 2025 Convertible Notes or 2027 Convertible Notes, respectively, at any time. 
Upon conversion of the Convertible Notes, the Company will pay or deliver, as the case may be, cash, shares of the Company’s class A 
common stock, or a combination of cash and shares of class A common stock, at the Company’s election. 

Prior to December 20, 2023 or February 20, 2024 for the 2025 Convertible Notes and 2027 Convertible Notes, respectively, the Company 
may not redeem the Convertible Notes. The Company may redeem for cash all or a portion of the 2025 Convertible Notes or 2027 
Convertible Notes, at its option, on or after December 20, 2023 or February 20, 2024, respectively, if the last reported sale price of the 
Company’s class A common stock has been at least 130% of the conversion price of the 2025 Convertible Notes or 2027 Convertible 
Notes,  respectively,  then  in  effect  for  at  least  20  trading  days  (whether  or  not  consecutive),  including  the  trading  day  immediately 
preceding the date on which the Company provides a notice of redemption, during any 30 consecutive trading day period ending on, 
and including, the trading day immediately preceding the date on which the Company provides notice of redemption. The redemption 
price will be equal to 100% of the principal amount of the Convertible Notes to be redeemed, plus accrued and unpaid interest to, but 
excluding, the redemption date. The Company has not redeemed any of the Convertible Notes as of December 31, 2023.

If the Company undergoes a “fundamental change,” as defined in the Convertible Notes Indentures, prior to maturity, subject to certain 
conditions, holders may require the Company to repurchase for cash all or any portion of their Convertible Notes at a fundamental 
change repurchase price equal to 100% of the principal amount of the Convertible Notes to be repurchased, plus any accrued and unpaid 
interest to, but excluding, the fundamental change repurchase date. 

90

The Convertible Notes Indentures contain customary terms and covenants, including that upon certain events of default occurring and 
continuing, either the Trustee or the holders of at least 25% in principal amount of the outstanding 2025 Convertible Notes or 2027 
Convertible  Notes,  respectively,  may  declare  100%  of  the  principal  of,  and  accrued  and  unpaid  interest,  if  any,  on,  all  the  2025 
Convertible Notes or 2027 Convertible Notes, respectively, to be due and payable.

During  the  year  ended  December  31,  2023,  the  2025  Convertible  Notes  were  not  convertible  at  any  time.  During  the  year  ended 
December 31, 2022, the 2025 Convertible Notes were convertible at the option of the holders of the 2025 Convertible Notes during the 
first quarter of 2022 only. During the year ended December 31, 2021, the 2025 Convertible Notes were convertible at the option of the 
holders of the 2025 Convertible Notes during the second quarter and fourth quarter of 2021 only. During the years ended December 31, 
2023, 2022, and 2021, the 2027 Convertible Notes were not convertible at any time. No conversions of the Convertible Notes occurred 
during the years ended December 31, 2023, 2022, and 2021. The Convertible Notes may be convertible in future periods if one or more 
of the conversion conditions is satisfied during future measurement periods. As of December 31, 2023, the last reported sale price of the 
Company’s class A common stock for at least 20 trading days during the 30 consecutive trading days ending on, and including, December 
31, 2023 was greater than or equal to 130% of the conversion price of the 2025 Convertible Notes on each applicable trading day. 
Therefore, the 2025 Convertible Notes are convertible at the option of the holders of the 2025 Convertible Notes during the first quarter 
of 2024.

The  Company  incurred  approximately  $15.3  million  and  $24.2  million  in  customary  offering  expenses  associated  with  the  2025 
Convertible Notes and 2027 Convertible Notes, respectively (“issuance costs”).  The Company accounts for these issuance costs as a 
reduction to the principal amount of the 2025 Convertible Notes and 2027 Convertible Notes, respectively, and amortizes the issuance 
costs  to  interest  expense  over  the  contractual  term  of  the  2025  Convertible  Notes  and  2027  Convertible  Notes,  respectively,  at  an 
effective interest rate of 1.23% and 0.39%, respectively. 

Although the Convertible Notes each contain embedded conversion features, the Company accounts for each of the Convertible Notes 
in its entirety as a liability because the conversion features are indexed to the Company’s class A common stock and meet the criteria 
for classification in stockholders’ equity and therefore do not qualify for separate derivative accounting.  As of December 31, 2023 and 
2022, the net carrying value of the Convertible Notes was classified as a long-term liability in the “Long-term debt, net” line item in the 
Company’s Consolidated Balance Sheets.  

The following is a summary of the Company’s convertible debt instruments as of December 31, 2023 (in thousands):

2025 Convertible Notes
2027 Convertible Notes
Total

Outstanding
Principal Amount
650,000
$
1,050,000
1,700,000

$

$

$

Unamortized
Issuance Costs

December 31, 2023
Net Carrying
Value

(6,069) $
(12,694)
(18,763) $

643,931
1,037,306
1,681,237

$

$

Fair Value

Amount

1,074,713
913,808
1,988,521

Leveling
Level 2
Level 2

The following is a summary of the Company’s convertible debt instruments as of December 31, 2022 (in thousands):

2025 Convertible Notes
2027 Convertible Notes
Total

Outstanding
Principal Amount
650,000
$
1,050,000
1,700,000

$

$

$

Unamortized
Issuance Costs

December 31, 2022
Net Carrying
Value

(9,112) $
(16,723)
(25,835) $

640,888
1,033,277
1,674,165

$

$

Fair Value

Amount

364,000
394,800
758,800

Leveling
Level 2
Level 2

The fair value of the Convertible Notes is determined using observable market data other than quoted prices, specifically the last traded 
price at the end of the reporting period of identical instruments in the over-the-counter market (Level 2).

91

For the years ended December 31, 2023, 2022 and 2021, interest expense related to the Convertible Notes was as follows (in thousands):

Year Ended December 31, 2023

Year Ended December 31, 2022

Contractual
Interest 
Expense

Amortization 
of
Issuance 
Costs

Total

Contractual
Interest 
Expense

Amortization 
of
Issuance 
Costs

Total

Year Ended December 31, 2021
Amortization 
of
Issuance 
Costs

Contractual
Interest 
Expense

Total

2025 Convertible Notes $
2027 Convertible Notes
Total

$

4,875 $
0
4,875 $

3,043 $ 7,918 $
4,029
7,072 $ 11,947 $

4,029

4,875 $
0
4,875 $

3,006 $ 7,881 $
4,014
7,020 $ 11,895 $

4,014

4,875 $
0
4,875 $

2,970 $ 7,845
3,433
3,433
6,403 $ 11,278

The Company paid $4.9 million, $4.9 million and $4.9 million, respectively, in interest related to the 2025 Convertible Notes during the 
years ended December 31, 2023, 2022, and 2021. The Company has not paid any additional interest or special interest related to the 
2025 Convertible Notes or the 2027 Convertible Notes, respectively, to date. 

Senior Secured Notes 

On June 14, 2021, the Company issued $500.0 million aggregate principal amount of 2028 Secured Notes. The 2028 Secured Notes 
were sold under a purchase agreement, dated as of June 8, 2021, entered into by and among the Company, MicroStrategy Services 
Corporation, a wholly owned subsidiary of the Company (the “Guarantor”), and Jefferies LLC, for resale to qualified institutional buyers 
pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and to persons outside the United States 
pursuant to Regulation S under the Securities Act. The terms of the 2028 Secured Notes are governed by an indenture, dated as of June 
14, 2021 (the “2028 Secured Notes Indenture”), among the Company, the Guarantor, and U.S. Bank National Association, as trustee 
and collateral agent. 

The 2028 Secured Notes are unconditionally guaranteed, jointly and severally, on a senior secured basis by the Guarantor and certain 
subsidiaries of the Company (excluding MacroStrategy) that may be formed or acquired on or after June 14, 2021 (collectively, the 
“Subsidiary Guarantors”).  The 2028 Secured Notes bear interest at a fixed rate of 6.125% per annum, payable semiannually in arrears 
on June 15 and December 15 of each year, beginning on December 15, 2021. The 2028 Secured Notes have a stated maturity date of 
June  15,  2028,  unless  earlier  redeemed  or  repurchased  in  accordance  with  their  terms  and  subject  to  a  springing  maturity  date  of 
September  15,  2025  or  November  16,  2026  as  discussed  further  below.  The  total  net  proceeds  from  the  2028  Secured  Notes,  after 
deducting initial purchaser discounts and issuance costs, were approximately $487.2 million. 

The 2028 Secured Notes and the related guarantees are secured, on a senior secured basis with the Company’s existing and future senior 
indebtedness, by a security interest in substantially all of the Company’s and the Subsidiary Guarantors’ assets (the “Collateral”). The 
Collateral includes any bitcoins or other digital assets acquired by the Company or a Subsidiary Guarantor on or after June 14, 2021, 
but excludes bitcoins held by MacroStrategy and certain other excluded assets. As of December 31, 2023, approximately 16,081 of the 
bitcoins held by the Company serve as part of the Collateral. MacroStrategy is the Company’s subsidiary formed to hold bitcoins and 
digital  assets  that  are  not  included  in  the  Collateral,  including  bitcoins  acquired  before  June  14,  2021,  bitcoins  that  MacroStrategy 
acquired using the proceeds from the 2025 Secured Term Loan, and bitcoins purchased by MacroStrategy from contributions made to 
it by the Company with the proceeds from sales of the Company’s class A common stock, such as sales of the Company’s class A 
common stock pursuant to the equity offerings described in Note 13, At-the-Market Equity Offerings, to the Consolidated Financial 
Statements. 

The  2028  Secured  Notes  and  the  related  guarantees  are  the  general  senior  secured  obligations  of  the  Company  and  the  Subsidiary 
Guarantors  and  rank  pari  passu  in  right  of  payment  with  the  Company’s  and  the  Subsidiary  Guarantors’  existing  and  future  senior 
indebtedness, are senior in right of payment to all future subordinated indebtedness of the Company and the Subsidiary Guarantors, and 
are effectively senior to any existing and future unsecured indebtedness of the Company and the Subsidiary Guarantors (including the 
Convertible Notes) to the extent of the value of the Collateral (after giving effect to the sharing of such Collateral with holders of equal 
or prior ranking liens on the Collateral). 

The 2028 Secured Notes and the guarantees are: (i) secured on a first priority basis by liens on the Collateral (subject to certain permitted 
liens  and  certain  other  exceptions,  as  provided  in  the  2028  Secured  Notes  Indenture)  or  to  the  extent  there  is  outstanding  ABL 
Indebtedness (as defined in the 2028 Secured Notes Indenture), secured on a first priority basis by the Notes Priority Collateral (as 
defined in the 2028 Secured Notes Indenture) and on a second priority basis by liens on the ABL Priority Collateral (as defined in the 
2028 Secured Notes Indenture) (subject to certain permitted liens and certain other exceptions), (ii) effectively subordinated to any 
future ABL Indebtedness to the extent of the value of the ABL Priority Collateral securing such future ABL Indebtedness, (iii) effectively 
subordinated to any existing and future indebtedness of the Company or any Subsidiary Guarantor that is secured by liens on assets of 
the Company or any Subsidiary Guarantor that do not constitute a part of the Collateral, and (iv) structurally subordinated to any existing 
and future indebtedness and other liabilities of MacroStrategy and any other Company subsidiaries that are not Subsidiary Guarantors, 
other than intercompany indebtedness and liabilities owed to the Company or a Subsidiary Guarantor. 

92

At  any  time  and  from  time  to  time  prior  to  June  15,  2024,  the  Company  may  redeem  some  or  all  of  the  2028  Secured  Notes  at  a 
redemption price equal to 100% of the principal amount of the 2028 Secured Notes being redeemed, plus accrued and unpaid interest, 
if any, to, but excluding, the redemption date, plus a “make-whole” premium as set forth in the 2028 Secured Notes Indenture. At any 
time and from time to time on or after June 15, 2024, the Company may redeem some or all of the 2028 Secured Notes at the redemption 
prices described in the 2028 Secured Notes Indenture, plus accrued and unpaid interest, if any, to, but excluding, the redemption date. 
At any time prior to June 15, 2024, but not more than once during each consecutive twelve-month period, the Company may redeem up 
to 10% of the aggregate principal amount of the 2028 Secured Notes at a redemption price equal to 103% of the principal amount of the 
2028 Secured Notes being redeemed, plus accrued and unpaid interest, if any, to, but excluding, the redemption date. At any time prior 
to June 15, 2024, the Company may redeem, on one or more occasions, up to 40% of the aggregate principal amount of the 2028 Secured 
Notes with the proceeds of certain equity offerings, at a redemption price equal to 106.125% of the principal amount of the 2028 Secured 
Notes to be redeemed, plus accrued and unpaid interest, if any, to, but excluding, the redemption date. The Company has not redeemed 
any of the 2028 Secured Notes as of December 31, 2023.

If the Company experiences a Change of Control or Fundamental Change (each as defined in the 2028 Secured Notes Indenture), the 
Company may be required to offer to repurchase the 2028 Secured Notes at a purchase price equal to 101% of their principal amount 
plus accrued and unpaid interest, if any, to, but excluding, the repurchase date. In certain circumstances, the Company must use certain 
of the proceeds from a sale of assets to make an offer to repurchase 2028 Secured Notes at a purchase price equal to 100% of their 
principal amount, plus accrued and unpaid interest, if any, to, but excluding, the repurchase date.

The 2028 Secured Notes include a springing maturity feature that will cause the stated maturity date to spring ahead to: (1) September 
15, 2025 (the “First Springing Maturity Date”), unless on the First Springing Maturity Date (i) the Company has Liquidity (as defined 
in the 2028 Secured Notes Indenture) in excess of 130% of the amount required to pay in full in cash the then outstanding aggregate 
principal amount of, and accrued interest on, the 2025 Convertible Notes or (ii) less than $100,000,000 of the aggregate principal amount 
of the 2025 Convertible Notes remains outstanding, (2) November 16, 2026 (the “Second Springing Maturity Date”), unless on the 
Second Springing Maturity Date (i) the Company has Liquidity in excess of 130% of the amount required to pay in full in cash the then 
outstanding aggregate principal amount of, and accrued interest on, the 2027 Convertible Notes or (ii) less than $100,000,000 of the 
aggregate principal amount of the 2027 Convertible Notes remains outstanding, or (3) the date (such date, an “FCCR Springing Maturity 
Date”) that is 91 days prior to the maturity date of any future convertible debt that we may issue that is then outstanding (the “FCCR 
Convertible  Indebtedness”),  unless  on  the  FCCR  Springing  Maturity  Date  (i)  the  Company  has  Liquidity  in  excess  of  130%  of  the 
amount required to pay in full in cash the then outstanding aggregate principal amount of and accrued interest on such FCCR Convertible 
Indebtedness  or  (ii)  less  than  $100,000,000  of  the  aggregate  principal  amount  of  such  FCCR  Convertible  Indebtedness  remains 
outstanding. “Liquidity” is defined in the 2028 Secured Notes Indenture and includes the Digital Asset Market Value (as defined in the 
2028 Secured Notes Indenture) of the bitcoin owned by the Company and its Restricted Subsidiaries (as defined in the 2028 Secured 
Notes Indenture) immediately prior to the issuance of the 2028 Secured Notes (which are referred to as “Existing Digital Assets”). As 
of December 31, 2023, for purposes of calculating Liquidity, the Company and its Restricted Subsidiaries owned approximately 92,079 
Existing Digital Assets, all of which were unencumbered.

The 2028 Secured Notes Indenture contains certain covenants with which the Company must comply, including covenants with respect 
to limitations on (i) additional indebtedness, (ii) liens, (iii) certain payments and investments, (iv) the ability to merge or consolidate 
with another person, or sell or otherwise dispose of substantially all the Company’s assets, and (v) certain transactions with affiliates.  
The Company was in compliance with its debt covenants as of December 31, 2023.

The  Company  incurred  approximately  $12.8  million  in  customary  offering  expenses  associated  with  the  2028  Secured  Notes.  The 
Company accounts for these issuance costs as a reduction to the principal amount of the 2028 Secured Notes and amortizes the issuance 
costs to interest expense over the contractual term of the 2028 Secured Notes at an effective interest rate of 6.58%. As of December 31, 
2023 and 2022, the net carrying value of the 2028 Secured Notes was classified as a long-term liability in the “Long-term debt, net” line 
item in the Company’s Consolidated Balance Sheets. 

The following is a summary of the 2028 Secured Notes as of December 31, 2023 (in thousands):

2028 Secured Notes

Outstanding
Principal Amount
500,000
$

Unamortized
Issuance Costs

December 31, 2023
Net Carrying
Value

Fair Value

Amount

$

(8,807) $

491,193

$

485,070

Leveling
Level 2

93

The following is a summary of the 2028 Secured Notes as of December 31, 2022 (in thousands):

2028 Secured Notes

Outstanding
Principal Amount
500,000
$

Unamortized
Issuance Costs

December 31, 2022
Net Carrying
Value

Fair Value

Amount

$

(10,453) $

489,547

$

369,800

Leveling
Level 2

The fair value of the 2028 Secured Notes is determined using observable market data other than quoted prices, specifically the last traded 
price at the end of the reporting period of identical instruments in the over-the-counter market (Level 2).

For  the  years  ended  December  31,  2023,  2022,  and  2021,  interest  expense  related  to  the  2028  Secured  Notes  was  as  follows  (in 
thousands):

Year Ended December 31, 2023

Year Ended December 31, 2022

Contractual
Interest 
Expense

Amortization 
of
Issuance 
Costs

Total

Contractual
Interest 
Expense

Amortization 
of
Issuance 
Costs

Total

Year Ended December 31, 2021
Amortization 
of
Issuance 
Costs

Contractual
Interest 
Expense

Total

2028 Secured Notes

$ 30,625 $

1,646 $ 32,271 $ 30,625 $

1,541 $ 32,166 $ 16,674 $

798 $ 17,472

The Company paid $30.6 million, $30.6 million, and $15.4 million, respectively, in interest related to the 2028 Secured Notes during 
the years ended December 31, 2023, 2022, and 2021.

Secured Term Loan

On March 23, 2022, MacroStrategy, a wholly-owned subsidiary of the Company, entered into a Credit and Security Agreement (the 
“Credit and Security Agreement”) with Silvergate pursuant to which Silvergate issued the $205.0 million 2025 Secured Term Loan to 
MacroStrategy. 

On March 24, 2023, MacroStrategy and Silvergate entered into a Prepayment, Waiver and Payoff to Credit and Security Agreement, 
pursuant to which MacroStrategy voluntarily prepaid Silvergate approximately $161.0 million (the “Payoff Amount”), in full repayment, 
satisfaction, and discharge of the 2025 Secured Term Loan and all other obligations under the Credit and Security Agreement. Upon 
Silvergate’s receipt of the Payoff Amount on March 24, 2023, the Credit and Security Agreement was terminated and Silvergate released 
its security interest in all of MacroStrategy’s assets collateralizing the 2025 Secured Term Loan, including the bitcoin that was serving 
as collateral. 

The Payoff Amount consisted of a $159.9 million payment to repay the full $205.0 million outstanding principal amount of the 2025 
Secured Term Loan as of March 24, 2023 and a $1.1 million payment for accrued unpaid interest on the 2025 Secured Term Loan as of 
March 24, 2023. The Company also incurred $0.1 million in third party fees in connection with the repayment of the 2025 Secured Term 
Loan. The net carrying value of the 2025 Secured Term Loan as of March 24, 2023, immediately prior to the loan’s repayment, was 
$204.7 million, which resulted in a $44.7 million gain on debt extinguishment recognized in the Company’s Consolidated Statement of 
Operations in the first quarter of 2023. 

MacroStrategy previously maintained a $5.0 million cash reserve account (the “Reserve Account”) with Silvergate to serve as additional 
collateral for the 2025 Secured Term Loan. On March 24, 2023, the $5.0 million then held in the Reserve Account was applied against 
the Payoff Amount, reducing the amount of additional funds that were required to be paid by MacroStrategy to Silvergate in connection 
with the payoff of the 2025 Secured Term Loan. As of December 31, 2022, the Reserve Account was presented within “Restricted cash” 
in  the  Company’s  Consolidated  Balance  Sheet  and  the  Bitcoin  Collateral  Account  was  presented  within  “Digital  assets”  in  the 
Company’s Consolidated Balance Sheet as further described in Note 4, Digital Assets, to the Consolidated Financial Statements.

Prior to the prepayment, the 2025 Secured Term Loan was a senior secured obligation of MacroStrategy that bore interest at a floating 
rate equal to the Secured Overnight Financing Rate 30 Day Average, as published by the Federal Reserve Bank of New York’s website, 
plus 3.70%, with a floor of 3.75%, with interest payable monthly in arrears beginning May 2022. The 2025 Secured Term Loan was 
scheduled  to  mature  on  March  23,  2025,  unless  earlier  prepaid  or  repaid  in  accordance  with  the  terms  of  the  Credit  and  Security 
Agreement.  The  total  net  proceeds  from  the  2025  Secured  Term  Loan,  after  deducting  lender  fees  and  third-party  costs,  were 
approximately $204.6 million. 

In accordance with the terms of the Credit and Security Agreement, the 2025 Secured Term Loan was initially collateralized at closing 
by bitcoin with a value of approximately $820.0 million placed in a collateral account (the “Bitcoin Collateral Account”) with a custodian 
mutually authorized by Silvergate and MacroStrategy. While the 2025 Secured Term Loan was outstanding, MacroStrategy was required 
to maintain a loan to collateral value ratio (“LTV Ratio”) of less than 50%. As a result, MacroStrategy was required to maintain more 
than $410.0 million of bitcoin in the Bitcoin Collateral Account, assuming the full $205.0 million of 2025 Secured Term Loan principal 
remained outstanding. 

94

The  Company  incurred  approximately  $0.4  million  in  lender  fees  and  third-party  costs  (“issuance  costs”)  associated  with  the  2025 
Secured Term Loan. The Company accounted for these issuance costs as a reduction to the principal amount of the 2025 Secured Term 
Loan and amortized the issuance costs to interest expense over the contractual term of the 2025 Secured Term Loan at an effective 
interest rate of 3.87% until the 2025 Secured Term Loan's prepayment in March 2023.  As of December 31, 2022, the net carrying value 
of  the  2025  Secured  Term  Loan  was  classified  as  a  long-term  liability  in  the  “Long-term  debt,  net”  line  item  in  the  Company’s 
Consolidated Balance Sheet.  

The following is a summary of the 2025 Secured Term Loan as of December 31, 2022 (in thousands):

2025 Secured Term Loan

Outstanding
Principal Amount
205,000
$

Unamortized
Issuance Costs

December 31, 2022
Net Carrying
Value

Fair Value

Amount

$

(312) $

204,688

$

205,000

Leveling
Level 3

The outstanding principal amount of the 2025 Secured Term Loan approximated its fair value as of December 31, 2022 as the 2025 
Secured Term Loan bore interest at a floating rate and was over-collateralized (the Company was required to maintain an LTV ratio of 
less  than  50%).  Additionally,  the  Company  had  approximately  82,991  unencumbered  bitcoins  that  were  available  to  be  pledged  as 
additional collateral at December 31, 2022.

No interest expense related to the 2025 Secured Term Loan was recognized after the debt was repaid in full during the first quarter of 
2023. For the years ended December 31, 2023 and 2022, interest expense related to the 2025 Secured Term Loan was as follows (in 
thousands):

2025 Secured Term Loan

$

3,781

Issuance Costs
31
$

$

Total

3,812

$

9,006

Issuance Costs
103
$

$

Total

9,109

Year Ended December 31, 2023
Amortization of

Year Ended December 31, 2022
Amortization of

Contractual
Interest 
Expense

Contractual
Interest 
Expense

The Company paid a final $5.1 million in interest related to the 2025 Secured Term Loan during the first quarter of 2023, $1.1 million 
of which was included in the Payoff Amount. The Company paid $7.7 million in interest related to the 2025 Secured Term Loan during 
the year ended December 31, 2022.

Other long-term secured debt

In June 2022, the Company, through a wholly-owned subsidiary, entered into a secured term loan agreement in the amount of $11.1 
million, bearing interest at an annual rate of 5.2%, and maturing in June 2027. The loan is secured by certain non-bitcoin assets of the 
Company that are not otherwise serving as collateral for any of the Company’s other indebtedness. After monthly payments made under 
the terms of the agreement, the loan had a net carrying value of $10.2 million and $10.6 million as of December 31, 2023 and 2022, 
respectively, and an outstanding principal balance of $10.3 million and $10.9 million as of December 31, 2023 and 2022, respectively.  
As of December 31, 2023 and 2022, $0.5 million and $0.5 million of the respective net carrying values were short-term and presented 
in "Current portion of long-term debt, net" in the Consolidated Balance Sheets.

Maturities

The following table shows the maturities of the Company’s debt instruments as of December 31, 2023 (in thousands). The principal 
payments related to the 2028 Secured Notes are included in the table below based on the First Springing Maturity Date of September 
15, 2025, as if the springing maturity feature discussed above were triggered. As of December 31, 2023, the Company expects to be 
able to satisfy the requirements in the 2028 Secured Notes Indenture to avoid triggering the springing maturity feature of the 2028 
Secured Notes.

Payments due by period ended December 31,
2024
2025
2026
2027
2028
Thereafter
Total

2025 Convertible 
Notes

2027 Convertible 
Notes

2028 Secured 
Notes

Other long-term
secured debt

$

$

0
650,000
0
0
0
0
650,000

$

$

0
0
0
1,050,000
0
0
1,050,000

$

$

0
500,000
0
0
0
0
500,000

$

$

539
570
600
8,633
0
0
10,342

$

$

Total

539
1,150,570
600
1,058,633
0
0
2,210,342

95

(9) Commitments and Contingencies

(a) Commitments

From time to time, the Company enters into certain types of contracts that require it to indemnify parties against third-party claims.  
These  contracts  primarily  relate  to  agreements  under  which  the  Company  assumes  indemnity  obligations  for  intellectual  property 
infringement,  as  well  as  other  obligations  from  time  to  time  depending  on  arrangements  negotiated  with  customers  and  other  third 
parties.  The conditions of these obligations vary.  Thus, the overall maximum amount of the Company’s indemnification obligations 
cannot be reasonably estimated.  Historically, the Company has not been obligated to make significant payments for these obligations 
and  does  not  currently  expect  to  incur  any  material  obligations  in  the  future.    Accordingly,  the  Company  has  not  recorded  an 
indemnification liability on its Consolidated Balance Sheets as of December 31, 2023 or December 31, 2022. 

The following table shows future minimum payments related to noncancelable purchase agreements with initial terms of greater than 
one year and anticipated payments related to the mandatory deemed repatriation transition tax resulting from the U.S. Tax Cuts and Jobs 
Act (“Transition Tax”) based on the expected due dates of the various installments as of December 31, 2023 (in thousands): 

Year
2024
2025
2026
2027
2028
Thereafter

(b) Contingencies 

Brazil Matter

Purchase
Obligations

Transition
Tax

$

$

22,003
31,633
57,132
25,000
0
0
135,768

$

$

7,379
9,223
0
0
0
0
16,602

Following an internal review initiated in 2018, the Company believes that its Brazilian subsidiary failed or likely failed to comply with 
local procurement regulations in conducting business with certain Brazilian government entities.  

On February 6, 2020, the Company learned that a Brazilian court authorized the Brazilian Federal Police to use certain investigative 
measures  in  its  investigation  into  alleged  corruption  and  procurement  fraud  involving  certain  government  officials,  pertaining  to  a 
particular transaction.  The transaction at issue is part of the basis of the previously reported failure or likely failure of the Company’s 
Brazilian  subsidiary  to  comply  with  local  procurement  regulations.    The  Company  is  not  aware  of  any  allegations  that  any  former 
employee  or  the  Company  made  any  payments  to  Brazilian  government  officials.    The  Brazilian  Federal  Police  expanded  the 
investigation to include other possible cases of procurement fraud involving Brazilian government entities. Criminal penalties may be 
imposed against individuals; however, neither employees of the Company’s Brazilian subsidiary nor the subsidiary itself have been 
targets of the Federal Police investigation.  

The Company has also learned that Brazil’s Federal Comptroller General filed an administrative action against the Company’s Brazilian 
subsidiary with respect to the alleged procurement violations. These matters remain the subject of investigation by Brazilian authorities.  
The Company is taking measures to attempt to resolve these matters.

On January 18, 2023, Brazil’s General Superintendence of the Administrative Council for Economic Defense (“SG/CADE”) launched 
an  administrative  proceeding  to  investigate  potentially  anticompetitive  conduct,  naming  various  individuals  and  companies  as 
defendants  including  the  Company’s  Brazilian  subsidiary.    The  proceeding  involves  conduct  relating  to  transactions  with  certain 
Brazilian public and private entities that is part of the basis of the foregoing failure or likely failure of the Brazilian subsidiary to comply 
with local procurement regulations.  The proceeding was precipitated by the Company’s Brazilian subsidiary’s voluntary disclosure of 
information to SG/CADE that arose out of the internal review initiated in 2018, and the Company’s Brazilian subsidiary has secured a 
leniency agreement with SG/CADE.  If at the end of the proceeding, CADE’s Tribunal confirms that the leniency agreement obligations 
have been fulfilled, the Company’s Brazilian subsidiary will receive full immunity from fines.

The Company believes that a loss is probable in connection with these Brazilian matters. The Company has estimated a minimum loss 
of $1.2 million in respect of these matters. Given the stage of these matters, as of December 31, 2023, the Company remains unable to 
reasonably  estimate  a  range  of  loss  beyond  such  minimum  loss.  The  aggregate  accrued  amount  for  these  matters  is  included  as  a 
component of “Accounts payable, accrued expenses, and operating lease liabilities” in the Consolidated Balance Sheet as of December 
31, 2023. No amounts were accrued as of December 31, 2022, as the minimum loss was not estimable at such date. The final outcome 
of these matters may result in a loss that is significantly greater than this accrued amount. Any loss associated with the final outcome of 
these matters may result in a material impact on the Company’s earnings and financial results for the period in which any such additional 

96

liability is accrued.  However, the Company believes that any loss associated with the final outcome of these matters will not have a 
material effect on the Company’s financial position.

Daedalus Matter

As previously reported, on November 4, 2020, a complaint was filed against the Company in the U.S. District Court for the Eastern 
District of Virginia by a patent assertion entity called Daedalus Blue, LLC (“Daedalus”).  In its complaint, Daedalus alleges that the 
Company has infringed U.S. Patent Nos. 8,341,172 (the “’172 Patent”) and 9,032,076 (the “’076 Patent”) based on specific functionality 
in the MicroStrategy platform.  The ’172 Patent relates to a method for providing aggregate data access in response to a query, whereas 
the ’076 Patent relates to a role-based access control system.  

On January 5, 2024, Daedalus and the Company entered into a Memorandum of Understanding (“MOU”) pursuant to which the parties 
agreed to settle the matter.  Under the MOU, the Company received a fully paid-up license to all patents owned by Daedalus as of 
January 5, 2024, including the ’172 Patent and the ’076 Patent.  The court cancelled the trial scheduled to begin on January 8, 2024 and 
suspended all case deadlines.  On January 29, 2024, the parties executed a formal settlement agreement memorializing the terms set 
forth in the MOU and agreed to file a stipulation of dismissal with the court by February 27, 2024.

False Claims Act Matter

On August 31, 2022, the District of Columbia (the “District”), through its Office of the Attorney General, filed a civil complaint in the 
Superior  Court  of  the  District  of  Columbia  naming  as  defendants  (i)  Michael  J.  Saylor,  the  Chairman  of  the  Company’s  Board  of 
Directors and the Company’s Executive Chairman, in his personal capacity, and (ii) the Company. The District sought, among other 
relief, monetary damages under the District’s False Claims Act for the alleged failure of Mr. Saylor to pay personal income taxes to the 
District over a number of years together with penalties, interest, and treble damages. The complaint alleged that the amount of personal 
income taxes purportedly involved was more than $25 million. The complaint also alleged in the sole claim against the Company that it 
violated the District’s False Claims Act by conspiring to assist Mr. Saylor’s alleged failure to pay personal income taxes. On October 
26, 2022, the Company filed a motion to dismiss the District’s complaint. On February 28, 2023, the court ruled on the motion to dismiss, 
dismissing the sole claim against the Company as well as a claim against Mr. Saylor alleging that Mr. Saylor violated the District’s 
False Claims Act. The court did not dismiss claims against Mr. Saylor alleging that Mr. Saylor failed to pay personal income taxes, 
interest  and  penalties  due.  On  April  13,  2023,  the  District,  through  its  Office  of  the  Attorney  General,  filed  a  motion  to  amend  its 
complaint to attempt to restore claims under the False Claims Act against both Mr. Saylor and the Company.  On May 10, 2023, the 
court granted the District’s motion to amend its complaint, reinstating the Company as a defendant in the case.  The amended complaint 
alleges that the Company violated the District’s False Claims Act by making and using false records and statements in the form of false 
withholding filings with the District Office of Tax and Revenue.  The amended complaint also alleges that Mr. Saylor violated the 
District’s False Claims Act by making and using false records and statements and by causing the Company to make and use false records 
and statements. On June 7, 2023, Mr. Saylor and the Company filed a motion to dismiss the District’s amended complaint with prejudice. 
On July 5, 2023, the District filed an opposition to the motion to dismiss made by Mr. Saylor and the Company. On July 19, 2023, Mr. 
Saylor and the Company filed a reply in support of their motion to dismiss. On July 31, 2023, the court denied Mr. Saylor’s and the 
Company’s motion to dismiss the amended complaint. On August 22, 2023, the Company and Mr. Saylor filed a motion asking the 
court to reconsider its July 31 decision or, in the alternative, to certify for interlocutory review two case-dispositive issues relating to 
the validity of tax-related amendments to the District’s False Claims Act and authority of the Office of the Attorney General to sue for 
allegedly unpaid taxes. On October 31, 2023, the court denied Mr. Saylor’s and the Company’s motion for reconsideration or, in the 
alternative, certification for interlocutory review. The final outcome of this matter is not presently determinable.

97

Various Legal Proceedings and Contingent Liabilities

The Company is also involved in various legal proceedings arising in the normal course of business. Although the outcomes of these 
legal proceedings are inherently difficult to predict, management does not expect the resolution of these legal proceedings to have a 
material adverse effect on the Company’s financial position, results of operations, or cash flows.

The Company has contingent liabilities that, in management’s judgment, are not probable of assertion.  If such unasserted contingent 
liabilities  were  to  be  asserted,  or  become  probable  of  assertion,  the  Company  may  be  required  to  record  significant  expenses  and 
liabilities in the period in which these liabilities are asserted or become probable of assertion. 

(10) Income Taxes 

U.S. and international components of (loss) income before income taxes (in thousands) were comprised of the following for the periods 
indicated:

U.S.
Foreign
Total

Years Ended December 31,
2022

2023
(157,810) $ (1,362,230) $

33,285

39,765

(124,525) $ (1,322,465) $

2021
(854,610)
43,221
(811,389)

$

$

The (benefit from) provision for income taxes (in thousands) consisted of the following for the periods indicated:

Current:

Federal
State
Foreign

Deferred:
Federal
State
Foreign

Total (benefit) provision

Years Ended December 31,
2022

2021

2023

$

$

$

$
$

2,774
3,376
9,146
15,296

$

$

9,278
5,362
8,139
22,779

(374,800) $
(194,374)
232
(568,942) $
(553,646) $

89,581
34,521
451
124,553
147,332

$

$

$

$
$

(4,622)
2,184
5,533
3,095

(204,784)
(74,796)
576
(279,004)
(275,909)

98

 
The benefit from or provision for income taxes differs from the amount computed by applying the federal statutory income tax rate to 
the Company’s loss before income taxes as follows for the periods indicated:

Income tax expense at federal statutory rate
State taxes, net of federal tax effect
Other international components
Change in valuation allowance
Non-deductible officers compensation
Research and development tax credit
Share-based compensation
Rate changes, including states
Other permanent differences (1)
Effective income tax rate

Years Ended December 31,
2022

2021

2023

21.0%
8.4%
(3.4)%
409.5%
(5.5)%
2.7%
3.4%
11.0%
(2.5)%
444.6%

21.0%
7.3%
(0.1)%
(38.6)%
(0.3)%
0.1%
(0.1)%
(0.3)%
(0.1)%
-11.1%

21.0%
9.1%
0.2%
0.0%
(1.0)%
0.8%
4.0%
0.0%
(0.1)%
34.0%

(1) Included in the “Other permanent differences” category in the table above are other permanent items, 
each below the threshold required for separate presentation in the table.

The Company’s U.S. and foreign effective tax rates for loss before income taxes were as follows for the periods indicated:

U.S.
Foreign
Combined

Years Ended December 31,
2022

2021

2023

356.8%
28.2%
444.6%

(10.2)%
21.6%
(11.1)%

33.0%
14.1%
34.0%

The change in the Company’s effective tax rate in 2023, as compared to 2022, was primarily due to (i) the release of the valuation 
allowance during 2023 on the Company’s deferred tax asset related to the impairment on its bitcoin holdings, attributable to the increase 
in the market value of bitcoin as of December 31, 2023 compared to December 31, 2022, compared to (ii) the establishment of a valuation 
allowance during 2022 on the Company’s deferred tax asset related to the impairment on its bitcoin holdings, attributable to the decrease 
in market value of bitcoin as of December 31, 2022 compared to December 31, 2021.

As of December 31, 2023 and 2022, the amount of cash and cash equivalents held by the Company’s U.S. entities was $10.5 million 
and  $14.8  million,  respectively,  and  by  the  Company’s  non-U.S.  entities  was  $36.3  million  and  $29.0  million,  respectively.  The 
Company earns a significant amount of its revenues outside the United States. The Company repatriated foreign earnings and profits of 
$20.3 million during 2023 and $44.7 million during 2022.  As of December 31, 2023, the Company has not indefinitely reinvested any 
of its undistributed foreign earnings and has recorded a deferred tax liability of $2.9 million on undistributed foreign earnings related to 
foreign withholding tax and U.S. state income taxes.

99

Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’s deferred tax 
assets and liabilities (in thousands) were as follows for the periods indicated:

Deferred tax assets, net:

Net operating loss carryforwards
Tax credit carryforwards
Intangible assets, including capitalized R&D
Deferred revenue
Accrued compensation
Share-based compensation expense
Digital asset impairment losses
Interest expense carryforward
Lease liability
Other

Deferred tax assets before valuation allowance

Valuation allowance
Deferred tax assets, net of valuation allowance

Deferred tax liabilities:

Prepaid expenses and other
Property and equipment
Deferred tax on undistributed foreign earnings
Right of use asset
Total deferred tax liabilities
Total net deferred tax asset

Reported as:

Non-current deferred tax assets, net
Non-current deferred tax liabilities
Total net deferred tax asset

December 31,

2023

2022

$

727 $

1,841
57,410
1,481
5,882
30,345
652,280
11,627
18,197
4,699
784,489
(1,427)
783,062

723
1,677
41,082
24,747
6,602
23,305
607,659
1,239
14,861
1,887
723,782
(511,412)
212,370

3,681
1,062
2,923
18,180
25,846
757,216 $

4,372
1,786
2,231
16,027
24,416
187,954

757,573
(357)
757,216 $

188,152
(198)
187,954

$

$

The Company had no U.S. NOL carryforwards as of December 31, 2023 and 2022. The Company had $3.0 million and $3.3 million of 
foreign NOL carryforwards as of December 31, 2023 and 2022, respectively. As of December 31, 2023, the Company also had gross 
state NOLs of $10.1 million of which $9.1 million will expire by 2042 and the remainder can be carried forward indefinitely.

The Company’s valuation allowance of $1.4 million at December 31, 2023 primarily related to the Company’s deferred tax assets related 
to foreign tax credits in certain jurisdictions that, in the Company’s present estimation, more likely than not will not be realized. The 
Company’s valuation allowance of $511.4 million at December 31, 2022 primarily related to the Company’s deferred tax asset related 
to the impairment on its bitcoin holdings, and was based on the market value of bitcoin at December 31, 2022.

Valuation allowances have been established where the Company has concluded that it is more likely than not that such deferred tax 
assets are not realizable. The Company’s ability to realize its net deferred tax assets of $757.6 million as of December 31, 2023 is 
primarily dependent upon generating sufficient taxable income of the proper character in future years. Management has concluded that 
there is sufficient positive evidence to support the expected realization of these deferred tax assets primarily due to the fact that the 
excess of the market value of the Company’s bitcoin over the cost basis of the Company’s bitcoin as of December 31, 2023 results in a 
significant built-in gain for tax purposes and is therefore a source of future taxable income that is expected to allow all of the U.S. net 
deferred tax assets to be realized. As part of the assessment of the amount of the valuation allowance, management has asserted that it 
has the ability and intent to execute tax planning strategies if necessary, including selling bitcoin with a built-in gain.

After consideration of all available evidence, the Company has concluded that, as of December 31, 2023, it is more likely than not that 
its deferred tax assets, with the exception of certain foreign tax credits for which a valuation allowance has been established, will be 
realized. If the market value of bitcoin declines in future periods, the Company would need to assess other sources of forecasted taxable 
income of proper character, which could result in additional valuation allowances being recorded.

100

As of December 31, 2023 and 2022, the Company had income taxes receivable of $15.3 million and $2.5 million, respectively, recorded 
in “Prepaid expenses and other current assets” in the Company’s Consolidated Balance Sheets. 

As of December 31, 2023, the Company had gross unrecognized income tax benefits of $8.3 million, including accrued interest, all of 
which was recorded in “Other long-term liabilities” in the Company’s Consolidated Balance Sheets. The change in unrecognized income 
tax benefits (in thousands) is presented in the table below for the periods indicated: 

Unrecognized income tax benefits at beginning of year
Increase (decrease) related to positions taken in prior period
Increase related to positions taken in current period
Decrease related to settlement with tax authorities
Decrease related to expiration of statute of limitations
Unrecognized income tax benefits at end of year

Accrued interest

Gross unrecognized income tax benefits at end of year

2023

2022

2021

5,811
1,458
930
0
(301)
7,898
352
8,250

$

$

5,960
(67)
318
(40)
(360)
5,811
276
6,087

$

$

4,293
1,082
1,146
0
(561)
5,960
272
6,232

$

$

If  recognized,  $8.0  million  of  the  gross  unrecognized  income  tax  benefits  as  of  December  31,  2023  would  impact  the  Company’s 
effective tax rate.  Over the next 12 months, the amount of the Company’s liability for unrecognized income tax benefits shown above 
is not expected to change materially. The Company recognizes estimated accrued interest related to unrecognized income tax benefits 
in the (benefit from) provision for income taxes. During the years ended December 31, 2023, 2022, and 2021, the Company released or 
recognized an immaterial amount of accrued interest. The amount of accumulated accrued interest related to the above unrecognized 
income tax benefits was approximately $0.4 million and $0.3 million as of December 31, 2023 and 2022, respectively.

The Company files tax returns in numerous foreign countries as well as the United States and its tax returns may be subject to audit by 
tax authorities in all countries in which it files.  Each country has its own statute of limitations for making assessment of additional tax 
liabilities. The Company’s U.S. tax returns for tax years from 2019 and forward are subject to potential examination by the Internal 
Revenue Service.  However, due to the Company’s use of state NOL carryovers in the United States, state tax authorities may attempt 
to reduce or fully offset the amount of state NOL carryovers from tax years ended 2011 and forward that the Company used in later tax 
years. The Company’s major foreign tax jurisdictions and the tax years that remain subject to potential examination are Italy for tax 
years 2017 and forward; Poland and China for tax years 2019 and forward; and Spain, Germany, and the United Kingdom for tax years 
2020 and forward.  To date there have been no material audit assessments related to audits in the United States or any of the applicable 
foreign jurisdictions. 

(11) Share-based Compensation

Stock Incentive Plans

On May 24, 2023, the Company’s stockholders approved the Company’s 2023 Equity Plan, which became effective as of such date. No 
awards may be granted under the 2023 Equity Plan more than 10 years after the 2023 Equity Plan’s effective date. No new awards will 
be granted under the Company’s 2013 Equity Plan, though awards previously granted under the 2013 Equity Plan remain outstanding 
in  accordance  with  their  terms.  Under  the  Stock  Incentive  Plans,  the  Company’s  employees,  officers,  directors,  and  other  eligible 
participants may be (with respect to the 2023 Equity Plan) and have been (with respect to both the 2023 Equity Plan and the 2013 Equity 
Plan) awarded various types of share-based compensation, including options to purchase shares of the Company’s class A common 
stock, restricted stock units, and other stock-based awards. Additionally, under the 2023 Equity Plan, awards may be and have been 
granted that are subject to the achievement of one or more performance measures established by the Company’s Board of Directors or 
a duly authorized committee thereof. Any shares issued under the Stock Incentive Plans may consist in whole or in part of authorized 
but unissued shares or treasury shares.   

An aggregate of up to 1,932,703 shares of the Company’s class A common stock were initially authorized for issuance under the 2023 
Equity Plan, comprised of (i) 200,000 shares of the Company’s class A common stock authorized under the 2023 Equity Plan and (ii) 
up to an aggregate of 1,732,703 shares of the Company’s class A common stock consisting of: (a) the shares of class A common stock 
reserved for issuance under the 2013 Equity Plan that remained available for grant as of May 23, 2023, and (b) shares of class A common 
stock subject to awards granted under the 2013 Equity Plan that were outstanding as of May 23, 2023 and which subsequently expire, 
terminate or are otherwise surrendered, cancelled or forfeited or repurchased by the Company at their original issuance price pursuant 
to a contractual repurchase right, including shares subject to awards granted under the 2013 Equity Plan that are delivered (either by 
actual delivery, attestation or net exercise) to the Company by a participant to (x) purchase shares upon the exercise of such award or 
(y) satisfy tax withholding obligations with respect to such awards, including shares retained from the award creating the tax obligation, 

101

subject, in the case of incentive stock options, to any limitations under the Internal Revenue Code of 1986, as amended. As of December 
31, 2023, there were  238,593 shares of class A common stock reserved and available for future issuance under the 2023 Equity Plan.

In determining related share-based compensation expense for any award under the Stock Incentive Plans, the Company has made an 
accounting policy election to account for forfeitures of awards as they occur and therefore share-based compensation expense presented 
below has not been adjusted for any estimated forfeitures.

Stock option awards

Stock options granted under the Stock Incentive Plans must have an exercise price equal to at least the fair market value of the Company’s 
class A common stock on the date of grant, become exercisable as established by the Board of Directors or the Compensation Committee, 
and expire no later than 10 years following the date of grant.  The Company recognizes share-based compensation expense associated 
with such stock option awards on a straight-line basis over the award’s requisite service period (generally, the vesting period).  With the 
exception of stock option awards to non-employee members of the Company’s Board of Directors under the 2023 Equity Plan, which 
vest in full after one year, the stock option awards granted to date vest in equal annual installments over an approximately four-year 
vesting period (unless accelerated in connection with a change in control event under specified conditions as set forth in the applicable 
option agreement or otherwise in accordance with provisions of the Stock Incentive Plans). 

Share-based compensation expense related to stock option awards is based on the fair value of the stock option awards on the date of 
grant,  as  estimated  using  the  Black-Scholes  valuation  model.    The  Black-Scholes  valuation  model  requires  the  input  of  certain 
management assumptions, including the expected term, expected stock price volatility, risk-free interest rate, and expected dividend 
yield.  The Company estimates the term over which option holders are expected to hold their stock options by using the simplified 
method for “plain-vanilla” stock option awards because the Company’s stock option exercise history does not provide a reasonable basis 
to compute the expected term for stock options granted under the Stock Incentive Plans.  During 2021, 2022 and 2023, as a result of the 
significant increase in the Company’s stock price volatility, the Company established estimates for the expected stock price volatility 
by calculating a blended rate from the historical stock price volatility of its class A common stock and the implied volatility of the 
Company’s traded financial instruments with similar terms to the respective award. For stock options granted prior to 2021, the Company 
relied exclusively on its historical stock price volatility using a simple average calculation method to estimate the expected stock price 
volatility over the expected term because the Company believed at the date of grant that future volatility was unlikely to differ from the 
past.  The risk-free interest rate is based on U.S. Treasury securities with terms that approximate the expected term of the stock options.  
The expected dividend yield is zero, as the Company has not previously declared cash dividends and does not currently intend to declare 
cash  dividends  in  the  foreseeable  future.    These  assumptions  are  based  on  management’s  best  judgment,  and  changes  to  these 
assumptions could materially affect the fair value estimates and amount of share-based compensation expense recognized.

As  of  December  31,  2023,  there  were  options  to  purchase  1,293,627  shares  of  class  A  common  stock  outstanding  under  the  Stock 
Incentive Plans. The following table summarizes the Company’s stock option activity (in thousands, except per share data and years) 
for the periods indicated:

Stock Options Outstanding

Weighted Average
Exercise Price
Per Share

Aggregate
Intrinsic
Value

Weighted Average
Remaining Contractual
Term (Years)

Shares

Balance as of January 1, 2021

Granted
Exercised
Forfeited/Expired

Balance as of December 31, 2021

Granted
Exercised
Forfeited/Expired

Balance as of December 31, 2022

Granted
Exercised
Forfeited/Expired

Balance as of December 31, 2023
Exercisable as of December 31, 2023
Expected to vest as of December 31, 2023

Total

139.48
676.10
151.19
499.11
268.74
346.15
137.51
498.69
288.30
290.11
173.83
441.50
286.78
221.95
414.59
286.78

$

163,427

$

$

$

$

1,469

36,636

357,749
100,600
458,349

$

$
$
$
$

1,157
305
(269)
(26)
1,167
440
(9)
(21)
1,577
37
(175)
(145)
1,294
859
435
1,294

102

3.4
8.0
5.0

Stock options outstanding as of December 31, 2023 are comprised of the following range of exercise prices per share (in thousands, 
except per share data and years):

Range of Exercise Prices per Share
$121.43 - $200.00
$200.01 - $300.00
$300.01 - $400.00
$400.01 - $500.00
$600.01 - $691.23

Total

Stock Options Outstanding at December 31, 2023

Shares

Weighted Average
Exercise Price
Per Share

Weighted Average
Remaining Contractual
Term (Years)

727
111
3
247
206
1,294

$
$
$
$
$
$

135.79
251.58
301.63
410.26
691.23
286.78

2.7
8.9
9.4
8.1
7.1
5.0

An aggregate of 260,625, 245,500, and 200,625 stock options with an aggregate grant date fair value of $51.6 million, $35.8 million, 
and $11.0 million vested during the years ended December 31, 2023, 2022, and 2021, respectively.

The weighted average grant date fair value of stock option awards using the Black-Scholes valuation model was $194.94, $201.64, and 
$372.05 for each share subject to a stock option granted during the years ended December 31, 2023, 2022, and 2021, respectively, based 
on the following assumptions:

Expected term of options in years
Expected volatility
Risk-free interest rate
Expected dividend yield

2023

5.5 - 6.3
70.6% - 74.1%
3.7% - 4.4%
0.0%

Years Ended December 31,
2022

6.3
58.4% - 75.5%
1.9% - 3.9%
0.0%

2021

6.3
56.8% - 59.0%
0.8% - 1.1%
0.0%

The Company recognized approximately $44.8 million, $48.3 million, and $32.0 million in share-based compensation expense for the 
years  ended  December  31,  2023,  2022,  and  2021,  respectively,  from  stock  options  granted  under  the  Stock  Incentive  Plans.  As  of 
December 31, 2023, there was approximately $70.8 million of total unrecognized share-based compensation expense related to unvested 
stock options, which the Company expects to recognize over a weighted average vesting period of approximately 2.0 years.  

Share-settled restricted stock units

Share-settled  restricted  stock  units  granted  under  the  Stock  Incentive  Plans  entitle  recipients  to  receive  a  number  of  shares  of  the 
Company’s class A common stock over a vesting period, as specified in the applicable restricted stock unit agreement. Although the 
Company may in its sole discretion elect to pay fully or partially in cash in lieu of settling solely in shares, it does not currently intend 
to do so. 

Share-based compensation expense related to share-settled restricted stock units is based on the fair value of the Company’s class A 
common stock on the date of grant. The Company recognizes share-based compensation expense associated with such share-settled 
restricted stock unit awards on a straight-line basis over the award’s requisite service period (generally, the vesting period).  With the 
exception of share-settled restricted stock unit awards to non-employee members of the Company’s Board of Directors, which vest in 
full after one year, the share-settled restricted stock unit awards granted to date vest in equal annual installments over a four-year period 
(unless accelerated in connection with a change in control event under specified conditions as set forth in the applicable restricted stock 
unit agreement or otherwise in accordance with provisions of the Stock Incentive Plan or applicable restricted stock unit agreement).  
Upon  vesting  of  the  share-settled  restricted  stock  units,  the  Company  covers  the  minimum  tax  withholding  obligation  in  most 
jurisdictions by withholding shares with equivalent value based on the closing stock price on the vesting date. For these jurisdictions, 

103

the Company then pays the withholding tax obligation to the appropriate taxing authorities which is reflected as a financing activity on 
the Consolidated Statements of Cash Flows.

As of December 31, 2023, there were 185,153 share-settled restricted stock units outstanding under the Stock Incentive Plans.  The 
following table summarizes the Company’s share-settled restricted stock unit activity (in thousands) for the periods indicated:

Balance as of January 1, 2021

Granted
Vested
Forfeited

Balance as of December 31, 2021

Granted
Vested
Forfeited

Balance as of December 31, 2022

Granted
Vested
Forfeited

Balance as of December 31, 2023
Expected to vest as of December 31, 2023

Share-Settled Restricted Stock Units Outstanding

Units

Aggregate
Intrinsic Value

74
58
(17)
(10)
105
60
(28)
(17)
120
123
(37)
(21)
185
185

$

$

$

$

13,803

6,604

14,817

116,946

During the year ended December 31, 2023, 36,502 share-settled restricted stock units having an aggregate grant date fair value of $13.5 
million vested, and 10,440 shares were withheld to satisfy tax obligations, resulting in 26,062 issued shares. During the year ended 
December 31, 2022, 28,180 share-settled restricted stock units having an aggregate grant date fair value of $12.3 million vested, and 
9,467 shares were withheld to satisfy tax obligations, resulting in 18,713 issued shares. During the year ended December 31, 2021, 
17,004  share-settled  restricted  stock  units  having  an  aggregate  grant  date  fair  value  of  $3.3  million  vested,  and  5,857  shares  were 
withheld to satisfy tax obligations, resulting in 11,147 issued shares. The weighted average grant date fair value of share-settled restricted 
stock units granted during the years ended December 31, 2023, 2022, and 2021 was $292.83, $246.17 and $736.46, respectively, based 
on the fair value of the Company’s class A common stock. The Company recognized approximately $17.4 million, $13.4 million, and 
$8.0 million in share-based compensation expense for the years ended December 31, 2023, 2022, and 2021, respectively, from share-
settled restricted stock units granted under the Stock Incentive Plans. As of December 31, 2023, there was approximately $49.4 million 
of total unrecognized share-based compensation expense related to unvested share-settled restricted stock units, which the Company 
expects to recognize over a weighted average vesting period of approximately 2.8 years.

Share-settled performance stock units

During the second quarter of 2023, the Company granted performance stock units under the 2023 Equity Plan. Performance stock units 
entitle  recipients  to  receive  a  number  of  shares  of  the  Company’s  class  A  common  stock  at  a  specified  date  in  the  future  based  on 
achievement  of  one  or  more  performance  measures,  as  specified  in  the  applicable  performance  stock  unit  agreement.  Although  the 
Company may in its sole discretion elect to pay fully or partially in cash in lieu of settling solely in shares, it does not currently intend 
to do so.

The  vesting  of  each  performance  stock  unit  granted  is  subject  to  the  Company’s  achievement  of  a  relative  total  shareholder  return 
(“TSR”) performance goal over a three-year performance period with the number of performance stock units granted representing the 
number  of  performance  stock  units  that  would  vest  based  on  target  performance.  As  more  fully  specified  in  the  applicable  grant 
agreements, the number of performance stock units that will vest will be based on the percentile ranking of the Company’s TSR over 
the three-year performance period as compared to the TSR of the members of the Nasdaq Composite Index over the same period (the 
“TSR Goal”), with the payout factor ranging from 0% to 200% of the number of performance stock units granted. The performance 
stock units, to the extent vested, will vest on the date the Compensation Committee of the Company’s Board of Directors certifies the 
level of achievement of the TSR Goal.

Vesting of the performance stock units is also generally subject to the provision of service through the vesting date of the award (unless 
accelerated in connection with a termination following a change in control event as set forth in the applicable performance stock unit 
agreement or otherwise in accordance with provisions of the 2023 Equity Plan or applicable performance stock unit agreement). 

The TSR Goal is considered a “market condition” under ASC 718, Compensation—Stock Compensation. The Company uses a Monte 
Carlo  simulation  model  to  determine  the  grant  date  fair  value  of  performance  awards  with  a  market  condition.  The  Monte  Carlo 

104

simulation takes into consideration the assumptions noted below, in addition to the probability that the market condition will be achieved 
based on predicted stock price paths compared to peer companies in the Nasdaq Composite Index. The Company did not grant any 
performance  awards  prior  to  2023.  The  weighted  average  grant  date  fair  value  of  performance  stock  units  using  the  Monte-Carlo 
simulation model was $486.18 for each performance stock unit granted during the year ended December 31, 2023 based on the following 
assumptions:

Expected term of awards in years
Expected volatility
Risk-free interest rate
Expected dividend yield

Year ending December 31,
2023

3.0
95.6%
4.1%
0.0%

Since  the  Company  accounts  for  forfeitures  as  they  occur,  as  long  as  the  performance  stock  unit  recipient  provides  service  to  the 
Company  during  the  requisite  service  period,  share-based  compensation  expense  associated  with  the  grant  date  fair  value  of  the 
performance stock units is recognized ratably over the performance period, regardless of the Company’s actual level of achievement 
against the TSR Goal. 

As of December 31, 2023, there were 25,375 performance stock units outstanding under the 2023 Equity Plan. The following table 
summarizes the Company’s performance stock unit activity (in thousands) for the period indicated:

Balance as of January 1, 2023

Granted
Vested
Forfeited

Balance as of December 31, 2023
Expected to vest as of December 31, 2023

Share-Settled Performance Stock Units Outstanding

Units

Aggregate
Intrinsic Value

0
27
0
(2)
25
25

$

$

0

32,055

No performance stock units vested during the year ended December 31, 2023. For the year ended December 31, 2023, the Company 
recognized  approximately  $2.3  million  in  share-based  compensation  expense  from  performance  stock  units  granted  under  the  2023 
Equity Plan. As of December 31, 2023, there was approximately $10.0 million of total unrecognized share-based compensation expense 
related  to  unvested  performance  stock  units,  which  the  Company  expects  to  recognize  over  a  weighted  average  vesting  period  of 
approximately 2.5 years.

Other stock-based awards and cash-settled restricted stock units

During 2021, the Company granted 9,000 “other stock-based awards” under the 2013 Equity Plan. Other stock-based awards were not 
granted in 2023 or 2022. As of December 31, 2023, there were a total of 10,250 other stock-based awards outstanding under the 2013 
Equity Plan. These other stock-based awards are similar to stock options, except these awards are settled in cash only and not in shares 
of the Company’s class A common stock.  

During 2021, the Company granted 900 cash-settled restricted stock units under the 2013 Equity Plan. Cash-settled restricted stock units 
were not granted in 2023 or 2022. As of December 31, 2023, there were a total of 250 cash-settled restricted stock units outstanding 
under the 2013 Equity Plan.  These cash-settled restricted stock units are similar to the Company’s share-settled restricted stock units, 
except they are settled in cash only and not in shares of the Company’s class A common stock.

Both the other stock-based awards and the cash-settled restricted stock units are classified as liabilities in the Company’s Consolidated 
Balance Sheets due to the required cash settlement feature and the fair value of the awards is remeasured each quarterly reporting period.  
The Company recognized approximately $3.2 million and $1.4 million, respectively, in share-based compensation expense from other 
stock-based awards and cash-settled restricted stock units for the years ended December 31, 2023 and 2021. During the year ended 
December 31, 2022, the Company recognized a reduction of approximately $0.5 million in share-based compensation expense from 
other stock-based awards and cash-settled restricted stock units. As of December 31, 2023, there was approximately $1.2 million of total 
unrecognized share-based compensation expense related to other stock-based awards and cash-settled restricted stock units, which the 
Company  expects  to  recognize  over  a  weighted  average  vesting  period  of  approximately  1.1  years,  subject  to  additional  fair  value 
adjustments through the earlier of settlement or expiration. 

105

2021 ESPP 

In 2021, the Company adopted, and the Company’s stockholders approved, the 2021 ESPP.  The purpose of the 2021 ESPP is to provide 
eligible  employees  of  the  Company  and  certain  of  its  subsidiaries  with  opportunities  to  purchase  shares  of  the  Company’s  class  A 
common stock, commencing at such time and on such dates as the Board of Directors of the Company shall determine. The first offering 
period under the 2021 ESPP commenced on February 16, 2021 and ended on August 15, 2021. After this first offering period, the Board 
of Directors of the Company determined to provide subsequent 6-month offering periods commencing on each March 1 and September 
1 for the remaining term of the 2021 ESPP.  An aggregate of 100,000 shares of the Company’s class A common stock has been authorized 
for issuance under the 2021 ESPP. During the years ended December 31, 2023, 2022, and 2021, 19,856 shares,15,925 shares, and 4,612 
shares, respectively, of class A common stock were issued in connection with the 2021 ESPP. As of December 31, 2023, 59,607 shares 
of the Company’s class A common stock remained available for issuance under the 2021 ESPP.

Unless otherwise determined by the Board of Directors, shares are purchased at a price equal to 85% of the lesser of the closing price 
of the Company’s class A common stock on the first or last business day of the offering period, respectively. Share-based compensation 
expense is based on the grant date fair value, which consists of the intrinsic value of the 15% discounted share purchase rights and the 
fair value of the look-back provision using the Black-Scholes valuation model, recognized on a straight-line basis over the offering 
period. The grant date is the offering period commencement date. 

During the years ended December 31, 2023, 2022, and 2021, the Company recognized approximately $1.9 million, $2.4 million and 
$2.6  million,  respectively,  in  share-based  compensation  expense  related  to  the  2021  ESPP.  As  of  December  31,  2023,  there  was 
approximately $0.3 million of total unrecognized share-based compensation expense related to the 2021 ESPP, which the Company 
expects to recognize over a period of approximately 0.2 years. 

Tax Benefits Related to Equity Plans 

The following table summarizes the tax (benefit) expense related to the Company’s equity plans (in thousands) for the periods indicated:

Tax (benefit) expense related to:
Share-based compensation expense
Exercises of stock options and vesting of share-settled restricted stock units

Total tax benefit related to the Company's equity plans

Years Ended December 31,
2022

2023

2021

$ (12,874)
(3,367)
$ (16,241)

$ (12,155)
1,370
$ (10,785)

$

(8,260)
(37,664)
$ (45,924)

106

(12) Basic and Diluted Earnings (Loss) per Share

The following table sets forth the computation of basic and diluted earnings (loss) per share (in thousands, except per share data) for the 
periods indicated: 

Numerator:
Net income (loss) - Basic
Effect of dilutive shares on net income (loss):

Interest expense on 2025 Convertible Notes, net of tax
Interest expense on 2027 Convertible Notes, net of tax

Net income (loss) - Diluted

$

$

Denominator:
Weighted average common shares of class A common stock
Weighted average common shares of class B common stock
Total weighted average shares of common stock outstanding - Basic

Effect of dilutive shares on weighted average common shares outstanding:

Stock options
Restricted stock units
Performance stock units
Employee stock purchase plan
2025 Convertible Notes
2027 Convertible Notes

Total weighted average shares of common stock outstanding - Diluted

2023

Years Ended December 31,
2022

2021

429,121

$

(1,469,797) $

(535,480)

5,648
2,874
437,643

11,707
1,964
13,671

461
54
13
1
1,633
733
16,566

0
0

$

(1,469,797) $

0
0
(535,480)

9,357
1,964
11,321

0
0
0
0
0
0
11,321

8,056
1,964
10,020

0
0
0
0
0
0
10,020

Earnings (loss) per share:
Basic earnings (loss) per share (1)
Diluted earnings (loss) per share (1)

$
$

31.39
26.42

$
$

(129.83) $
(129.83) $

(53.44)
(53.44)

(1)     Basic and fully diluted earnings (loss) per share for class A and class B common stock are the same.

The following weighted average shares of potential class A common stock were excluded from the diluted earnings (loss) per share 
calculation because their impact would have been anti-dilutive (in thousands):

Stock options
Restricted stock units
Performance stock units
Employee stock purchase plan
2025 Convertible Notes
2027 Convertible Notes

Total

(13) At-the-Market Equity Offerings

2023

Years Ended December 31,
2022

2021

590
30
0
5
0
0
625

1,462
119
0
6
1,633
733
3,953

1,233
95
0
2
1,633
635
3,598

During 2023, 2022, and 2021, the Company entered into sales agreements with agents pursuant to which the Company could issue and 
sell shares of its class A common stock through at-the-market equity offering programs. Pursuant to these agreements, the Company 
agreed to pay the sales agents commissions for their services in acting as agents with respect to the sale of shares through the at-the-
market  equity  offering  programs  and  also  agreed  to  provide  the  sales  agents  with  reimbursement  for  certain  incurred  expenses  and 
customary indemnification and contribution rights. The following table summarizes the terms and provisions of each sales agreement, 
and sales activity pursuant to each at-the-market equity offering program that was active during 2023, 2022, or 2021. The maximum 
aggregate offering price and net proceeds (less sales commissions and expenses) for each at-the-market equity offering program in the 
following table are reported in thousands.

107

Agreement effective date

Sales agents
Maximum aggregate offering price
Maximum commissions payable to 
sales agents on gross proceeds from 
the sale of shares

Date terminated
Shares sold under such sales 
agreement during the year ended:

December 31, 2023
December 31, 2022
December 31, 2021

Net proceeds received from shares 
sold under such sales agreement 
during the year ended:
December 31, 2023
December 31, 2022
December 31, 2021

As of December 31, 2023:

Cumulative shares sold under such 
sales agreement
Cumulative net proceeds received 
from shares sold under such sales 
agreement
Maximum aggregate offering price 
remaining under such sales 
agreement

November 2023 
Sales Agreement

August 2023 Sales 
Agreement

May 2023 Sales 
Agreement

2022 Sales 
Agreement

September 9, 
2022

2021 Sales 
Agreement

June 14, 2021

May 1, 2023

November 30, 
2023

Cowen and 
Company, LLC, 
Canaccord 
Genuity LLC, and 
BTIG, LLC 
("November 2023 
Sales Agents")
750,000

$

August 1, 2023
Cowen and 
Company, LLC, 
Canaccord 
Genuity LLC, and 
Berenberg Capital 
Markets LLC 
("August 2023 
Sales Agents")
750,000

$

Cowen and 
Company, LLC 
and Canaccord 
Genuity LLC 
("May 2023 Sales 
Agents")
625,000

$

Cowen and 
Company, LLC 
and BTIG, LLC 
("2022 Sales 
Agents")
500,000

$

Jefferies, LLC 
("2021 Sales 
Agents")
1,000,000

$

2.0%

n/a

2.0%

November 29, 
2023

2.0%

2.0%

August 1, 2023

May 1, 2023

2.0%

December 28, 
2021

1,076,915
n/a
n/a

1,592,950
n/a
n/a

1,079,170
n/a
n/a

1,348,855
218,575
n/a

n/a
n/a
1,413,767

$

$

$

$

609,873
n/a
n/a

$

737,760
n/a
n/a

333,494
n/a
n/a

$
$

338,962
46,219
n/a

$

n/a
n/a
990,463

1,076,915

1,592,950

1,079,170

1,567,430

1,413,767

609,873

$

737,760

$

333,494

$

385,181

$

990,463

137,765

n/a

n/a

n/a

n/a

The sales commissions and expenses related to each of the above at-the-market equity offering programs are considered direct and 
incremental costs and are charged against “Additional paid-in capital” on the Consolidated Balance Sheet in the period in which the 
corresponding shares are issued and sold. 

(14) Treasury Stock

The Board of Directors previously authorized the Company’s repurchase of up to an aggregate of $800.0 million of its class A common 
stock from time to time on the open market through April 29, 2023 under the Share Repurchase Program. The Share Repurchase Program 
expired by its own terms on April 29, 2023, and no shares of the Company’s class A common stock remain available for repurchase 
under the Share Repurchase Program. At the time of expiration, the Company had repurchased an aggregate of 5,674,226 shares of its 
class A common stock at an average price per share of $104.13 and an aggregate cost of $590.9 million pursuant to the Share Repurchase 
Program.  The average price per share and aggregate cost amounts disclosed above include broker commissions. During 2023, 2022 and 
2021, the Company did not repurchase any shares of its class A common stock pursuant to the Share Repurchase Program. 

(15) Employee Benefit Plan

The Company sponsors a benefit plan to provide retirement benefits for its employees, known as the MicroStrategy 401(k) Savings Plan 
(the “401(k) Plan”). Participants may make voluntary contributions to the 401(k) Plan of up to 75% (and prior to September 30, 2022, 
up to 50%) of their annual base pre-tax compensation, cash bonuses, and commissions not to exceed the federally determined maximum 
allowable contribution amounts. Participants may designate all or a portion of the 401(k) Plan elective deferral contributions as Roth 
elective deferral contributions instead of pre-tax elective deferral contributions. The 401(k) Plan permits for discretionary Company 
contributions.  

108

The Company makes a matching contribution to each 401(k) Plan participant in the amount of 50% of the first 12% of a participant’s 
contributions, up to a maximum of $5,000 per year.  Further, all active participants become fully vested in the Company’s matching 
contributions after completing four years of employment, vesting in 25% increments at the end of each year of employment with the 
Company.  

The  Company  made  contributions  to  the  401(k)  Plan  totaling  $2.8  million,  $3.1  million,  and  $2.9  million  during  the  years  ended 
December 31, 2023, 2022, and 2021, respectively.

(16) Segment Information

The Company manages its business in one reportable operating segment. The Company’s one reportable operating segment is engaged 
in the design, development, marketing, and sales of its software platform through licensing arrangements and cloud subscriptions and 
related services.  The following table presents total revenues, gross profit, and long-lived assets (in thousands) according to geographic 
region. Long-lived assets are comprised of right-of-use assets and property and equipment, net.

Geographic regions:
Year ended December 31, 2023

Total revenues
Gross profit

Year ended December 31, 2022

Total revenues
Gross profit

Year ended December 31, 2021

Total revenues
Gross profit

As of December 31, 2023

Long-lived assets

As of December 31, 2022

Long-lived assets

U.S.

EMEA

Other Regions

Consolidated

$
$

$
$

$
$

$

$

284,174
222,952

294,697
240,048

282,444
236,646

75,004

83,279

$
$

$
$

$
$

$

$

155,914
123,510

152,614
120,162

171,140
139,704

3,937

6,466

$
$

$
$

$
$

$

$

56,173
39,855

51,953
36,065

57,178
42,503

7,343

3,865

$
$

$
$

$
$

$

$

496,261
386,317

499,264
396,275

510,762
418,853

86,284

93,610

The EMEA region includes operations in Europe, the Middle East, and Africa.  The other regions include all other foreign countries, 
generally comprising Latin America, the Asia Pacific region, and Canada.  For the years ended December 31, 2023, 2022, and 2021, no 
individual foreign country accounted for 10% or more of total consolidated revenues.

For  the  years  ended  December 31,  2023,  2022,  and  2021,  no  individual  customer  accounted  for  10%  or  more  of  total  consolidated 
revenues.

As of December 31, 2023 and 2022, no individual foreign country accounted for 10% or more of total consolidated assets.

109

(17) Related Party Transactions

In June 2021, Michael J. Saylor, the Company’s Chairman of the Board of Directors and Executive Chairman and, at that time, the 
Company’s Chief Executive Officer, entered into an indemnification agreement (the “Original Agreement”) with the Company for an 
initial term of 90 days and subject to successive 90-day term extensions at the election of the Company, all of such term extensions were 
exercised. Pursuant to the Original Agreement, Mr. Saylor provided during the term of the agreement, from his personal funds, indemnity 
coverage to the Company for the benefit of the directors and officers (“D&Os”) of the Company and its subsidiaries in the event such 
coverage was not indemnifiable by the Company, up to a total of $40 million.  In return, the Company paid Mr. Saylor $388,945 for 
each of the initial and successive 90-day terms. 

On June 12, 2022, Mr. Saylor and the Company entered into a renewed indemnification agreement (the “Renewed Agreement”) for an 
initial term of 90 days, which became effective upon the expiration of the final 90-day extension of the Original Agreement. In return, 
the Company paid Mr. Saylor a one-time fee of $388,945 for the initial 90-day term (the “Renewal Payment”). 

On June 24, 2022, the Company bound D&O liability insurance policies (the “Initial Commercial Policies”) with several third-party 
carriers for $30 million in coverage. Concurrently, Mr. Saylor and the Company also entered into (i) an indemnification agreement (the 
“Excess Agreement”) for Mr. Saylor to provide $10 million in excess indemnity coverage payable only after the exhaustion of the Initial 
Commercial  Policies,  and  (ii)  an  indemnification  agreement  (the  “2022  Tail  Agreement”)  for  Mr.  Saylor  to  provide  $40  million  in 
indemnity  coverage  for  claims  made  at  any  time  based  on  actions  or  omissions  occurring  prior  to  the  inception  date  of  the  Initial 
Commercial Policies. The Company paid Mr. Saylor $600,000 for a one-year term under the Excess Agreement, and $150,000 for a 90-
day term under the 2022 Tail Agreement. At the option of the Company, the Company was permitted to extend the term under the 2022 
Tail Agreement for up to a total of twenty-three additional 90-day periods, for $150,000 per additional 90-day term. In connection with 
the execution of the Initial Commercial Policies and the release of his obligations under the Renewed Agreement, Mr. Saylor refunded 
the Company $337,086, which was the pro rata portion of the Renewal Payment attributable to the period from the date of the Initial 
Commercial Policies through the end of the original term of the Renewed Agreement. 

On August 30, 2022, the Company bound additional D&O liability insurance policies (the “Excess Commercial Policies”) with third-
party carriers for $10 million in excess coverage payable only after the exhaustion of the Initial Commercial Policies.  Effective as of 
the same date, the Company and Mr. Saylor executed an amendment (the “Amendment”) to the Excess Agreement to limit Mr. Saylor’s 
obligation to provide indemnification under the Excess Agreement to claims made during the term of the Excess Agreement which arise 
from  wrongful  acts  occurring  upon  or  after  the  commencement  of  the  Excess  Agreement  but  prior  to  the  effective  date  of  the 
Amendment.  In connection with the Amendment, Mr. Saylor refunded $489,863 to the Company, representing the pro rata portion of 
the $600,000 originally paid by the Company to Mr. Saylor under the Excess Agreement attributable to the period from the date of the 
Amendment through the end of the original term of the Excess Agreement. During the third and fourth quarters of 2022 and the first 
quarter of 2023, pursuant to the terms of the 2022 Tail Agreement, the Company elected to extend the term of the 2022 Tail Agreement 
for additional 90-day periods and paid Mr. Saylor $150,000 for each such extension.

On June 12, 2023, the Company bound new D&O liability insurance policies (the “2023 Commercial Policies”) with third-party carriers 
that provide coverage substantially equivalent to the aggregate coverage provided under the Initial Commercial Policies and the Excess 
Commercial Policies for a policy period running from June 12, 2023 through June 12, 2024 except that the 2023 Commercial Policies 
also provide coverage for claims made with respect to wrongful acts or omissions occurring prior to the binding of the Initial Commercial 
Policies subject to exclusions with respect to claims previously noticed to and accepted by an earlier D&O insurer, claims related to acts 
or omissions giving rise to such claims, and demands, investigations, suits or other proceedings entered against an insured prior to June 
24, 2022, as well as future interrelated wrongful acts (collectively, the “Excluded Claims”).   

On June 12, 2023, the Company entered into a new indemnification agreement with Mr. Saylor (the “2023 Tail Agreement”) pursuant 
to which Mr. Saylor agreed to provide coverage that is similar to the coverage provided under the 2022 Tail Agreement, but only to 
cover the Excluded Claims for an initial one-year term and for a payment of $157,000. The Company may elect, at its option, to extend 
the term under the 2023 Tail Agreement for up to a total of four additional one-year periods, for $157,000 per each additional one-year 
term.  

Prior to entering into the Original Agreement, Renewed Agreement, Excess Agreement, 2022 Tail Agreement, and 2023 Tail Agreement 
with Mr. Saylor, the Company obtained and considered market quotes for D&O liability insurance policies. The Company determined 
that the policies considered at such times would have provided insufficient coverage and would have required substantial premiums to 
the extent coverage were available, and that obtaining indemnification coverage provided by Mr. Saylor was appropriate and in the best 
interests of the Company.

110

(18) Subsequent Events

Since  December  31,  2023  through  the  date  immediately  preceding  the  filing  of  this  Annual  Report,  the  Company  has  purchased 
approximately 850 bitcoins for $37.2 million, or approximately $43,723 per bitcoin. All of these approximately 850 bitcoins serve as 
part of the collateral for the 2028 Secured Notes.

The Company has incurred at least $28.9 million in digital asset impairment losses during the first quarter of 2024 on bitcoin held as of 
December 31, 2023. 

See Note 2(g), Summary of Significant Accounting Policies, and Note 4, Digital Assets, to the Consolidated Financial Statements, for 
further detail on accounting for digital assets. 

111

 
Exhibit
Number

Description

INDEX TO EXHIBITS

  3.1

  3.2

  4.1

  4.2

  4.3

  4.4

  4.5

  4.6

  4.7

  4.8

10.1†

10.2†

10.3†

10.4†

10.5†

10.6†

10.7†

10.8†

10.9†

Second  Restated  Certificate  of  Incorporation  of  the  registrant  (incorporated  herein  by  reference  to  Exhibit  3.1  to  the 
registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2003 (File No. 000-24435)).

Amended and Restated By-Laws of the registrant (incorporated herein by reference to Exhibit 3.1 to the registrant’s Current 
Report on Form 8-K filed with the SEC on January 30, 2015 (File No. 000-24435)). 

Form of Certificate of Class A Common Stock of the registrant (incorporated herein by reference to Exhibit 4.1 to the 
registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2003 (File No. 000-24435)). 

Description  of  the  registrant’s  registered  securities  (incorporated  herein  by  reference  to  Exhibit  4.2  to  the  registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (File No. 000-24435)). 

Indenture, dated as of December 11, 2020, by and between the registrant and U.S. Bank National Association, as trustee 
(incorporated herein by reference to Exhibit 4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on 
December 11, 2020 (File No. 000-24435)).

Form of 0.750% Convertible Senior Note due 2025 (included within Exhibit 4.3 incorporated herein by reference to Exhibit 
4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on December 11, 2020 (File No. 000-24435)). 

Indenture, dated as of February 19, 2021, by and between the registrant and U.S. Bank National Association, as trustee 
(incorporated herein by reference to Exhibit 4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on 
February 19, 2021 (File No. 000-24435)).

Form of 0% Convertible Senior Note due 2027 (included within Exhibit 4.5 incorporated herein by reference to Exhibit 
4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on February 19, 2021 (File No. 000-24435)).

Indenture, dated as of June 14, 2021, by and among the registrant, as issuer, MicroStrategy Services Corporation, as a 
guarantor, and U.S. Bank National Association, as trustee and notes collateral agent (incorporated herein by reference to 
Exhibit 4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on June 14, 2021 (File No. 000-24435)).

Form of 6.125% Senior Secured Note due 2028 (included within Exhibit 4.7 incorporated herein by reference to Exhibit 
4.1 to the registrant’s Current Report on Form 8-K filed with the SEC on June 14, 2021 (File No. 000-24435)).

MicroStrategy Incorporated 2013 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s 
Current Report on Form 8-K filed with the SEC on September 9, 2013 (File No. 000-24435)).

Amendment  No.  1  to  the  MicroStrategy  Incorporated  2013  Stock  Incentive  Plan  (incorporated  herein  by  reference  to 
Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the SEC on April 28, 2014 (File No. 000-24435)).

Amendment  No.  2  to  the  MicroStrategy  Incorporated  2013  Stock  Incentive  Plan  (incorporated  herein  by  reference  to 
Exhibit 99.3 to the registrant’s Registration Statement on Form S-8 filed with the SEC on July 25, 2014 (File No. 333-
197645)).

Amendment  No.  3  to  the  MicroStrategy  Incorporated  2013  Stock  Incentive  Plan  (incorporated  herein  by  reference  to 
Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the SEC on October 26, 2015 (File No. 000-24435)).

Amendment  No.    4  to  the  MicroStrategy  Incorporated  2013  Stock  Incentive  Plan  (incorporated  herein  by  reference  to 
Exhibit 10.4 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2018 (File No. 000-
24435)).

Amendment No. 5 to the MicroStrategy Incorporated 2013 Stock Incentive Plan (incorporated herein by reference to 
Appendix A to the registrant’s Definitive Proxy Statement on Schedule 14A filed with the SEC on April 15, 2021 (File 
No. 000-24435)).

2013 Form of Nonstatutory Stock Option Agreement (incorporated herein by reference to Exhibit 10.2 to the registrant’s 
Current Report on Form 8-K filed with the SEC on September 9, 2013 (File No. 000-24435)).

2016 Form of Nonstatutory Stock Option Agreement (incorporated herein by reference to Exhibit 10.1 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2016 (File No. 000-24435)).

Form of Restricted Stock Unit Agreement (incorporated herein by reference to Exhibit 10.9 to the registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2021 (File No. 000-24435)).

112

10.10†

10.11†

10.12†

10.13†

10.14†

10.15†

10.16†

10.17†

10.18†

10.19†

10.20†

10.21†

10.22†

10.23†

10.24†

10.25†

10.26†

10.27†

10.28†

10.29†

10.30†

10.31†

10.32†

Form of International Restricted Stock Unit Agreement (incorporated herein by reference to Exhibit 10.1 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2022 (File No. 000-24435)).

Form of UK Restricted Stock Unit Agreement (incorporated herein by reference to Exhibit 10.11 to the registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2021 (File No. 000-24435)).

Form of Canada Restricted Stock Unit Agreement (incorporated herein by reference to Exhibit 10.12 to the registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2021 (File No. 000-24435)).

Form of Argentina Restricted Stock Unit Agreement (incorporated herein by reference to Exhibit 10.2 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2022 (File No. 000-24435)).

Form  of  China  Restricted  Stock  Unit  Agreement  (incorporated  herein  by  reference  to  Exhibit  10.3  to  the  registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2022 (File No. 000-24435)).

MicroStrategy Incorporated 2023 Equity Incentive Plan.

U.S. Form of Nonstatutory Stock Option Agreement (incorporated herein by reference to Exhibit 99.1 to the registrant’s 
Current Report on Form 8-K filed with the SEC on May 30, 2023 (File No. 000-24435)). 

U.S. Form of RSU Agreement (incorporated herein by reference to Exhibit 99.2 to the registrant’s Current Report on Form 
8-K filed with the SEC on May 30, 2023 (File No. 000-24435)). 

UK Form of Nonstatutory Stock Option Agreement (incorporated herein by reference to Exhibit 10.4 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

UK Form of RSU Agreement (incorporated herein by reference to Exhibit 10.5 to the registrant’s Quarterly Report on 
Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

China Form of Nonstatutory Stock Option Agreement (incorporated herein by reference to Exhibit 10.6 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

China Form of RSU Agreement (incorporated herein by reference to Exhibit 10.7 to the registrant’s Quarterly Report on 
Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

Canada Form of RSU Agreement (incorporated herein by reference to Exhibit 10.8 to the registrant’s Quarterly Report on 
Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

International  Form  of  Nonstatutory  Stock  Option  Agreement  (incorporated  herein  by  reference  to  Exhibit  10.9  to  the 
registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

International Form of RSU Agreement.

UK Sub-Plan (incorporated herein by reference to Exhibit 10.11 to the registrant’s Quarterly Report on Form 10-Q for the 
fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

U.S. Form of Nonstatutory Stock Option Agreement (Non-Employee Director) (incorporated herein by reference to Exhibit 
10.12 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)).

U.S.  Form  of  RSU  Agreement  (Non-Employee  Director)  (incorporated  herein  by  reference  to  Exhibit  10.13  to  the 
registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)). 

U.S. Form of PSU Agreement (incorporated herein by reference to Exhibit 99.3 to the registrant’s Current Report on Form 
8-K filed with the SEC on May 30, 2023 (File No. 000-24435)). 

Summary of Perquisites and Associated Other Compensation Arrangements for Named Executive Officers.  

Summary  of  Director  Fees,  Equity  Grants,  Perquisites,  and  Associated  Other  Compensation  Arrangements  for  Non-
Employee Directors. 

Sublease Agreement, dated as of January 31, 2011, by and between the Company and Aeromar Management Company, 
LLC (incorporated herein by reference to Exhibit 10.14 to the registrant’s Annual Report on Form 10-K for the fiscal year 
ended December 31, 2010 (File No. 000-24435)).

Summary of Designated Company Vehicles Policy (incorporated herein by reference to Exhibit 10.1 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2007 (File No. 000-24435)).

113

10.33†

10.34†

10.35†

10.36†

10.37†

10.38†

10.39†

10.40†*

10.41

21.1

23.1

31.1

31.2

32.1

97.1

Amended and Restated Performance Incentive Plan (incorporated herein by reference to Exhibit 99.1 to the registrant’s 
Current Report on Form 8-K filed with the SEC on December 28, 2012 (File No. 000-24435)).

Summary of Cash Bonus and Salary Determinations for Certain Executive Officers (incorporated herein by reference to 
Item 9B to the registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2022 (File No. 000-
24435)).

2023 Sales Executive Variable Compensation Plan, by and between the registrant and Kevin L. Adkisson (incorporated 
herein by reference to Exhibit 10.1 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 
31, 2023 (File No. 000-24435)).

Summary of Certain Provisions of CFO Offer Letter (incorporated herein by reference to Exhibit 10.2 to the registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2023 (File No. 000-24435)).

Agreement,  dated  as  of  March  30,  2023,  by  and  between  the  registrant  and  Timothy  E.  Lang  (incorporated  herein  by 
reference to Exhibit 10.3 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2023 
(File No. 000-24435)).

Agreement dated July 12, 2023 between the Company and Kevin Adkisson (incorporated herein by reference to Exhibit 
10.16 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2023 (File No. 000-24435)).

MicroStrategy Incorporated 2021 Employee Stock Purchase Plan (incorporated herein by reference to Exhibit 99.1 to the 
registrant’s Registration Statement on Form S-8 filed with the SEC on February 1, 2021 (File No. 333-252608)).

Indemnification  Agreement,  effective  as  of  June  12,  2023,  by  and  between  the  registrant  and  Michael  J.  Saylor 
(incorporated herein by reference to Exhibit 10.1 to the registrant’s Quarterly Report on Form 10-Q for the fiscal quarter 
ended June 30, 2023 (File No. 000-24435)). 

Sales Agreement, dated as of November 30, 2023, by and among MicroStrategy, Cowen and Company, LLC, Canaccord 
Genuity LLC and BTIG, LLC (incorporated herein by reference to Exhibit 1.1 to the registrant’s Current Report on Form 
8-K filed with the SEC on November 30, 2023 (File No. 000-24435)).

Subsidiaries of the registrant.

Consent of KPMG LLP.

Certification pursuant to Rule 13a-14(a) or Rule 15d-14(a) of the Principal Executive Officer.

Certification pursuant to Rule 13a-14(a) or Rule 15d-14(a) of the Principal Financial Officer.

Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

Dodd-Frank Compensation Recovery Policy.

101.INS

Inline XBRL Instance Document. The instance document does not appear in the Interactive Data File because its XBRL 
tags are embedded within the Inline XBRL document.

101.SCH

Inline XBRL Taxonomy Extension Schema with Embedded Linkbases Document.

104

Cover Page Interactive Data File (formatted as inline XBRL with applicable taxonomy extension information contained in 
Exhibits 101).

† Management contracts and compensatory plans or arrangements. 
* Portions of this exhibit have been omitted pursuant to Item 601(b)(10)(iv) of Regulation S-K.

114

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

MICROSTRATEGY INCORPORATED
(Registrant)

By:

/s/ Phong Le
Name:
Title: 

Phong Le
President & Chief Executive Officer

Date: February 15, 2024

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated.

Name

/S/ PHONG LE
Phong Le

Position

President & Chief Executive Officer and Director (Principal 
Executive Officer)

Date

February 15, 2024

/S/ ANDREW KANG
Andrew Kang

Senior Executive Vice President & Chief Financial Officer 
(Principal Financial Officer)

February 15, 2024

/S/ JEANINE MONTGOMERY
Jeanine Montgomery

Senior Vice President & Chief Accounting Officer 
(Principal Accounting Officer)

February 15, 2024

/S/ MICHAEL J. SAYLOR
Michael J. Saylor

/S/ STEPHEN X. GRAHAM 
Stephen X. Graham

/S/ JARROD M. PATTEN
Jarrod M. Patten

/S/ LESLIE RECHAN
Leslie Rechan

/S/ CARL J. RICKERTSEN
Carl J. Rickertsen

Chairman of the Board of Directors & Executive Chairman

February 15, 2024

Director

Director

Director

Director

February 15, 2024

February 15, 2024

February 15, 2024

February 15, 2024

115

SCHEDULE II
VALUATION AND QUALIFYING ACCOUNTS
For the years ended December 31, 2023, 2022, and 2021
(in thousands) 

Allowance for credit losses:
December 31, 2023
December 31, 2022
December 31, 2021
Deferred tax valuation allowance:
December 31, 2023
December 31, 2022
December 31, 2021

(1)

Reductions in/charges to revenues and expenses.

Balance at the
beginning of
the period

$
$
$

$
$
$

2,564
2,775
2,760

511,412
999
1,259

Additions (1)

Deductions

Balance at
the end of
the period

797
383
669

(292) $
(594) $
(654) $

3,069
2,564
2,775

193
510,488
0

(510,178) $
(75) $
(260) $

1,427
511,412
999

116

Board of Directors 

Michael J. Saylor 
Chairman of the Board & Executive 
Chairman MicroStrategy Incorporated 

Phong Q. Le 
President & Chief Executive Officer 
MicroStrategy Incorporated 

Stephen X. Graham 
President 
CrossHill Financial Group, Inc. 

Jarrod M. Patten 
President & Chief Executive Officer 
RRG 

Leslie J. Rechan 
Chief Executive Officer 
Rechan Consulting Group LLC 

Carl J. Rickertsen 
Managing Partner 
Pine Creek Partners LLC 

Former President & Chief Executive 
Officer Solace Corp. 
Halogen Software 

Executive Officers 

Michael J. Saylor 
Chairman of the Board 
& Executive Chairman 

Phong Q. Le 
President & Chief Executive Officer

Andrew Kang 
Senior Executive Vice President & 
Chief Financial Officer 

W. Ming Shao
Senior Executive Vice President, 
General Counsel & Secretary 

 
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