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Mistras Group, Inc.

mg · NYSE Industrials
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FY2020 Annual Report · Mistras Group, Inc.
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®

2020

ANNUAL
REPORT
MISTRAS GROUP, INC.

 
 
 
 
KEY FINANCIAL HIGHLIGHTS

Revenues by End Market
(CY20)

57% Oil & Gas

12% Aerospace & Defense

26% Downstream

17%  Midstream

12% Upstream

02% Petrochemical

11% Industrials

7% Power Generation  
& Transmission

6% Other Process Industries

6% Infrastructure, Research 
& Engineering

1% All Other

Revenues by Region
(CY20)

70% 

USA

17% 

Europe

12% 

Other
Americas

1% 

Asia- 
Pacific

Historical Revenues
($ in millions)

$742

$749

$701

$593

CY17

CY18

CY19

CY20

Gross Profit Margin
($ in millions)

30.1%

29.0%

28.0%

26.8%

CY17

CY18

CY19

CY20

Net Cash Provided by Operating 
Activities
($ in millions)

$68

$56

$59

$42

CY17

CY18

CY19

CY20

S HAR EHO LDER LET TER

Dear Fellow Shareholders,

2020  was  unlike  any  year  we’ve  experienced  since  MISTRAS’  inception  over  40  years  ago. 
Despite all the challenges we faced, we achieved a gross profit margin of 30%, making this the 
third year in a row in which we improved our gross profit margin by at least 100 basis points 
(bps). In addition, we generated our highest cash flow from operations over this same time 
period with $68 million in 2020. These financial results were achieved by demonstrating and 
expanding our dynamic value-added offering to an evolving market.

At MISTRAS, we take great pride in the role we play in supporting life-sustaining industries 
across the world. In 2020, we saw firsthand how deeply the world values the peace of mind 
that feeling safe brings. Being classified as “essential personnel” throughout the last year has 
emphasized the timeless, indispensable nature of the work we do for our customers and the 
general public, while also highlighting the need for innovative asset protection technologies 
that meet the needs of today’s world.

We believe we are better prepared than our competitors to succeed in the post-COVID world. 
MISTRAS has invested heavily in data-focused initiatives with applications across a multitude 
of legacy and burgeoning industries, and we believe the demand for digital solutions will only 
increase post-COVID. We are well-positioned to capitalize on coming shifts in the market toward 
more comprehensive solutions, predictive analytics, and more effective use of technology.

As the world becomes increasingly digitally interconnected, our customers require that same 
innovation applied to their operations. Our most important deliverable to the customer is the 
data we provide, and many of our current initiatives are focused on making that data as insight-
driven, user-friendly, accessible, and actionable as possible for our customers.

We are actively working on the development of a software ecosystem, which will serve as 
the  single  access  point  for  all  MISTRAS  data  service  activities. This  platform  will  serve  as 
the culmination of our integration efforts, creating a centralized hub for customers to access 
all of their integrity data from multiple inputs, while also providing a high-traffic avenue for 
customers to discover MISTRAS’ breadth of software and data insights. We believe a solution 
like this is a unique offering amongst our competitors and provides advantageous opportunities 
to scale our relationships within our customers’ organizations.

Our focus on creating connected digital paths between data applications and streamlining our 
customers’ operations is also a driving force behind the continued advancement of MISTRAS 
Digital®, our mobile inspection reporting platform. MISTRAS Digital® helps to solve many of 
our customer’s major pain points, including the timely and accurate delivery of field data to 
their database, as well as the data’s visibility and accessibility once uploaded. A customer 
implementing MISTRAS Digital® intertwines us into the fabric of their operations, creating a 
symbiotic relationship that ensures a long-term revenue stream. Usage of MISTRAS Digital® 
continues to rise, and we have extensive plans for expanded rollouts and new implementations 
at facilities across the United States and Europe.

Both of these initiatives fit hand-in-glove with our company’s vision to innovate and be the 
integrated-solution partner to solve civilization’s unmet asset protection needs.

The same can be said for our ever-expanding aerospace solutions, as we continue seeking 
avenues to centralize our customers’ manufacturing processes by providing multiple inspection, 
testing, and machining solutions. We recently received tremendous feedback from a customer 
for  our  role  as  a  project  manager,  performing  not  only  our  own  work  but  also  overseeing 
mechanical tasks performed by other contractors, resulting in an expansion of our work scope 
that will likely last several years. As aerospace manufacturers continually seek to optimize 
production cycles, our model has proven to reduce delivery times and waste, with a unique 
value proposition that is unmatched by our competition.

Our ability to effectively supply a wide breadth of integrated solutions is also ideal for the 
blooming wind energy market. Our inspection, mechanical, access, monitoring, equipment, and 
data solutions are a natural match to maximize wind turbine uptime and safety. We’re actively 
advancing innovative, proprietary solutions that would detect and communicate wind turbine 
damages in real time, backed by our abilities to install hardware, quickly and safely access at-
height assets, conduct follow-up inspections, perform repairs, and return the assets to service. 
The margin profiles for online turbine monitoring are recurring and very favorable, and there are 
currently few competitors, if any, in the wind energy space who can provide the same depth and 
quality of solutions in a comprehensive manner.

The promising success of these initiatives illustrates that our vision is sound and our model is 
strong. By embedding our solutions into our customers’ operations, we’re creating sustainable 
revenue  opportunities  that  will  help  us  to  maintain  and  advance  our  position  in  our  core 
industries,  while  also  supporting  our  growth  in  spaces  the  asset  protection  industry  has 
potentially underserved.

While the COVID-19 pandemic is not over and will continue to impact certain aspects of the 
world at large as well as our operations, there are encouraging signs of a return to normalcy 
during 2021. We are optimistic that revenue will grow in 2021, and will rebound back to pre-
pandemic run-rate levels as the year progresses. The demand for our services that assure the 
safety, reliability, and regulatory compliance of our customers’ valuable assets is on the rise, 
and we are responding by expanding the markets we serve and developing new technologies to 
serve customers’ evolving needs.

On behalf of our Board of Directors and our management team, we extend our thanks to our 
customers, our partners, our employee workforce, and our loyal shareholders, for their continued 
support and trust.

Sincerely,

DENNIS M. BERTOLOTTI 
MISTRAS Group President and CEO

THIS PAGE INTENTIONALLY LEFT BLANK 

THIS PAGE INTENTIONALLY LEFT BLANK

 
 
 
 
 
 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 10-K

 ☒

 ☐

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934

For the transition period from ___ to ___

Commission File Number 001-34481

Mistras Group, Inc.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

22-3341267
(I.R.S. Employer
Identification Number)

195 Clarksville Road
Princeton Junction, New Jersey 08550
(Address of principal executive offices) (Zip Code)

(609) 716-4000
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class
Common Stock, par value $.01 par value

Trading Symbol
MG

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities 

Act.  Yes o  No ý

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the 

Act.  Yes o  No ý

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ý  No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit such files).  Yes ý  No o

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a 
smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”,  
“smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.:

Large accelerated filer o
Non-accelerated filer o

Accelerated filer 
Smaller reporting company 
Emerging growth company 

x
☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition 

period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the 
Exchange Act.   o

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the 

effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 
7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes ☐  No ý

The aggregate market value of the voting and non-voting common stock held by non-affiliates of the registrant, based on 

the closing price of $3.95 on June 30, 2020, the last business day of the registrant's most recently completed second fiscal 
quarter, as reported on the New York Stock Exchange, was approximately $70.1 million.

As of March 11, 2021, the Registrant had 29,234,143 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Information required by Part III (Items 10, 11, 12, 13 and 14) is incorporated by reference to portions of the registrant’s 
definitive proxy statement for its 2021 annual meeting of shareholders (the “Proxy Statement”), which is expected to be filed 
not later than 120 days after the registrant’s fiscal year ended December 31, 2020. Except as expressly incorporated by 
reference, the Proxy Statement shall not be deemed to be a part of this report on Form 10-K.

 
 
 
 
 
 
 
Table of Contents

PART I

MISTRAS GROUP, INC.
ANNUAL REPORT ON FORM 10-K
TABLE OF CONTENTS

ITEM 1.
ITEM 1A.
ITEM 1B.
ITEM 2.
ITEM 3.
ITEM 4.

BUSINESS
RISK FACTORS
UNRESOLVED STAFF COMMENTS
PROPERTIES
LEGAL PROCEEDINGS
MINE SAFETY DISCLOSURES

PART II

ITEM 5.

ITEM 6.
ITEM 7.

ITEM 7A.
ITEM 8.
ITEM 9.

ITEM 9A.
ITEM 9B.

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 
MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
SELECTED FINANCIAL DATA
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE
CONTROLS AND PROCEDURES
OTHER INFORMATION

PART III

ITEM 10.
ITEM 11.
ITEM 12.

ITEM 13.

ITEM 14.

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE COMPENSATION
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 
AND RELATED STOCKHOLDER MATTERS
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE
PRINCIPAL ACCOUNTING FEES AND SERVICES

PART IV

ITEM 15.
ITEM 16.

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
FORM 10-K SUMMARY

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Table of Contents

ITEM 1.                                                BUSINESS

FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K contains forward-looking statements regarding Mistras Group, Inc. ("Mistras," the 
Company," "us," "we" and similar expressions) and our business, financial condition, results of operations and prospects within 
the meaning of Section 27A of the Securities Act of 1933 (Securities Act), and Section 21E of the Securities Exchange Act of 
1934 (Exchange Act). Such forward-looking statements include those that express plans, anticipation, intent, contingency, 
goals, targets or future development and/or otherwise are not statements of historical fact. These forward-looking statements are 
based on our current expectations and projections about future events and they are subject to risks and uncertainties known and 
unknown that could cause actual results and developments to differ materially from those expressed or implied in such 
statements.

In some cases, you can identify forward-looking statements by terminology, such as “goals,” “expects,” “anticipates,” 
“intends,” “plans,” “believes,” “seeks,” “estimates,” “may,” “could,” “should,” “would,” “predicts,” “appears,” “projects,” or 
the negative of such terms or other similar expressions. Factors that could cause or contribute to differences in results and 
outcomes from those in our forward-looking statements include, without limitation, those discussed elsewhere in this Report in 
Part I, Item 1A. “Risk Factors,” Part 2, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” and in this Item 1, as well as those discussed in our other Securities and Exchange Commission (SEC) filings.  We 
undertake no obligation to (and expressly disclaim any obligation to) revise or update any forward-looking statements made 
herein whether as a result of new information, future events or otherwise. However, you should consult any further disclosures 
we may make on these or related topics in our reports on Form 8-K or Form 10-Q filed with the SEC.

The following discussions should be read in conjunction with the sections of this Report entitled “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations” and “Risk Factors.”

OUR BUSINESS

Asset Protection Industry Overview

MISTRAS Group, Inc. is a leading "one source" multinational provider of integrated technology-enabled asset protection 

solutions, helping to maximize the safety and operational uptime for civilization’s most critical industrial and civil assets.

Backed by an innovative, data-driven asset protection portfolio, proprietary technologies, and a decades-long legacy of industry 

leadership, MISTRAS leads clients in the oil and gas, aerospace and defense, power generation, civil infrastructure, and 

manufacturing industries towards achieving and maintaining operational excellence. By supporting these organizations that help 

fuel our vehicles and power our society; inspecting components that are trusted for commercial, defense, and space craft; and 

building real-time monitoring equipment to enable safe travel across bridges, MISTRAS helps the world at large.

The company’s core capabilities also include non-destructive testing (“NDT”) field inspections enhanced by advanced robotics, 

laboratory quality control and assurance testing, sensing technologies and NDT equipment, asset and mechanical integrity 

engineering services, and light mechanical maintenance and access services. MISTRAS enhances value for its clients by 

integrating asset protection throughout supply chains and centralizing integrity data through a suite of Industrial IoT-connected 

digital software and monitoring solutions. 

We offer our customers “OneSource™ for Asset Protection Solutions®” and are a leading global provider of technology-
enabled asset protection solutions used to evaluate the safety, structural integrity and reliability of critical energy, industrial and 
public infrastructure.

Our asset protections are intended to help maximize safety and uptime of our customers' assets and facilities. These mission 
critical solutions enhance our customers’ ability to comply with governmental safety and environmental regulations, extend the 
useful life of their assets, increase productivity, minimize repair costs, manage risk and avoid catastrophic disasters.

We deliver value through a comprehensive “OneSource™” portfolio of customized solutions, utilizing a proven systematic 
method that creates a closed-loop lifecycle for addressing continuous asset protection and improvement.

3

 
 
 
 
Table of Contents

Our specialized asset protection solutions include:

Field Inspections
Laboratory Quality Assurance/Control (QA/QC) 

•
•
• Maintenance
•
•
•
• Monitoring
Equipment
•

Engineering Consulting
Access
Data Management and Services

Our OneSource™ model emphasizes the integration of these solutions and the asset integrity data associated with them to 
service our customers throughout their assets’ lifetimes. Under this business model, many customers outsource their inspection, 
integrity data management and other asset protection needs to us on a “run-and-maintain” basis to ensure the continued safety 
and structural and operational integrity of their assets.

We have established long-term relationships as a critical solutions provider to many of the leading companies with asset-
intensive infrastructure in our target markets. These markets primarily consist of:

•
•
•
•
•
•

Oil & Gas (Downstream, Midstream, Upstream and Petrochemical)
Aerospace & Defense
Industrial
Power Generation and Transmission
Public Infrastructure, Research and Engineering
Process Industries

A majority of our revenues are generated by deploying technicians at our customers' locations. Most of our revenues from 
aerospace and defense as well as certain manufacturing customers are generated by performing inspections and testing at our 
various in-house laboratories.

We generated revenues of $592.6 million, $748.6 million and $742.4 million for the years ended December 31, 2020, 2019 and 
2018, respectively. We generated a net loss of $(99.5) million, net income of $6.1 million and net income of $6.8 million for the 
years ended December 31, 2020, 2019, and 2018 respectively. For the years ended December 31, 2020, 2019 and 2018, we 
generated approximately 80%, 80% and 77%, respectively, of our revenues from our Services segment. Our revenues are 
diversified, with our top ten customers accounting for approximately 32%, 34% and 34% of our revenues during the years 
ended December 31, 2020, 2019 and 2018, respectively.

OUR SPECIALIZED SOLUTIONS

As a OneSource™ provider of asset protection solutions, MISTRAS combines our industry-leading services, products, data 
management solutions and technologies to provide a unique, custom-tailored solution for each customer’s individual asset 
protection needs, ranging from routine inspections to complex, plant-wide asset integrity management.

Field Inspections

Our field inspections portfolio includes traditional and advanced Non-Destructive Testing (NDT) techniques, along with 
predictive maintenance (PdM) assessments of fixed and rotating assets and inline inspection (ILI) for pipelines. We offer these 
solutions on an individual basis, or as parts of enterprise inspection and testing programs.

NDT is the examination of an asset without materially impacting its integrity. The ability to inspect infrastructure assets and not 
interfere with their operating performance makes NDT a highly-attractive alternative to many traditional techniques, which may 
require shutting down an asset or entire facility. Typical issues for which MISTRAS technicians inspect include corrosion, 
cracking, leaking, faults and flaws in piping, storage tanks, pressure vessels as well as a wide range of other industrial assets 
and public infrastructure. 

Our automated data acquisition solutions utilize smart sensing and monitoring, robotic inspection systems, and digitized spot 
inspections to provide asset integrity data with greater insight into current and future asset conditions.

Field inspection services lend themselves to integration with our other offerings, and as such have often served as the initial 
entry point to more advanced customer engagements that require additional solutions. After an initial field inspection is 
performed, MISTRAS is able to provide multiple supplemental solutions that further serve to solidify our relationships with our 
customers and drive additional revenue.

4

 
Table of Contents

Laboratory Quality Assurance/Control (QA/QC)

Our network of in-house laboratories located across North America and Europe offers quality assurance and quality control 
(QA/QC) solutions for new and existing metal and alloy components, materials, and composites.

Our in-house labs work with our customers throughout their components’ lifetimes, from preparation and production to post-
processing and in-service component monitoring. MISTRAS’ laboratory QA/QC solutions help to meet customer needs 
throughout their manufacturing cycles, with a focus on optimizing production logistics. Our in-house lab solutions include:

Non-destructive evaluation/inspection (NDE/NDI)
Destructive testing (DT)

•
•
• Metallurgical testing
•
• Mechanical services
Pre-machining
•
Finishing services
•

Chemical analysis testing

We often inspect and test components prior to assembly to screen for defects and discontinuities introduced in the 
manufacturing process. We also inspect existing components to ensure they remain fit-for-purpose.

Our labs hold a wide variety of certifications, such as: Nadcap (formerly NADCAP, the National Aerospace and Defense 
Contractors Accreditation Program), AS9100/ISO-9001, Federal Aviation Administration (FAA) Repair Station, and the 
International Traffic in Arms Regulations/Export Administration Regulations (ITAR/EAR) , that allow us to perform 
inspections to meet or exceed stringent regulatory and manufacturers' requirements. With these certifications comes a 
comprehensive range of approvals from prime contractors of major projects, militaries, and internationally-renowned original 
equipment manufacturers (OEMs) from many of our key markets, including the oil and gas, aerospace and defense, power 
generation, and industrial markets. 

Maintenance

We perform maintenance and light mechanical services to prepare assets for inspection and to return them to working condition 
post inspection. These services include corrosion removal, mitigation and prevention; insulation installation and removal; 
electrical services; heat tracing, industrial cleaning; pipefitting; and welding. Our light mechanical services are often offered as 
complementary, value-added solutions to inspections, such as removing insulation in order to inspect piping, then re-installing 
insulation.

Our multi-disciplined technicians offer maintenance and light mechanical services in hard-to-access areas, in combination with 
rope access or diving strategies.

Mechanical services are still a small part of our business, and we carefully try to avoid providing any such services that conflict 
with our inspection services.

Engineering Consulting

We provide a broad range of engineering consulting services, primarily for process equipment, technologies and facilities. Our 
engineering consultations include plant operations and management support, turnaround/shutdown planning, profit 
improvement, facilities planning studies, engineering design, process safety reviews, energy optimization evaluations, 
benchmarking/key performance indicator (KPI) development and technical training.

Our Asset Integrity Management/Mechanical Integrity (AIMS/MI) services help improve asset reliability and regulatory 
compliance through a systematic, engineering-based approach to ensure the ongoing integrity and safety of equipment and 
industrial facilities. AIMS/MI services can include conducting an inventory of infrastructure assets; developing, implementing 
and training personnel in executing inspection and maintenance procedures; and managing MI programs. We help to identify 
gaps between existing and desired practices and establish quality assurance standards for fabrication, engineering and 
installation of infrastructure assets.

Access

Much of our work is conducted in hard-to-access locations, including those in at-height, subsea and confined locations. We 
utilize scaffolding and rope access to access at-height and confined assets; certified divers for subsea inspection and 
maintenance; and unmanned (drone) aerial, land-based and subsea systems to deliver a wide range of inspection applications, 
with an emphasis on minimizing at-height access and confined space entry (CSE).

5

Table of Contents

Data Management and Services

The asset protection solutions that MISTRAS provides throughout our customers’ asset lifecycles generate asset integrity data 
that needs to be effectively archived, managed, and analyzed. MISTRAS provides value to our customers through our ability to 
integrate these functions to a single provider, as customers often struggle to unify data that was collected by various contractors 
in different locations at different times.

Plant Condition Management Software (PCMS®). Our world-class enterprise inspection database management software 
(IDMS) - Plant Condition Management Software (PCMS®) - was developed specifically for process industries and equipment, 
and enables the storage, organization and analysis of inspection data. 

PCMS offers wide-ranging support for mechanical integrity programs, including:

•
•
•
•

Comprehensive inspection tracking, scheduling and analysis
Corrosion analysis & trending
Integrated risk-based inspection (RBI) calculators
Safety relief valve management

PCMS compares data to prior operations, similar assets, industrial standards and specific risk conditions, such as use with 
highly-flammable or corrosive materials. It also develops asset integrity management plans based on RBI calculations that 
specify an optimal schedule for the testing, maintenance and retirement of assets.

In many instances, customers of our field inspections and consulting services also have licensed PCMS for storage and analysis 
of collected inspection and MI data.

A common difficulty that MISTRAS’ customers face is the ability to easily access data from multiple data collection inputs and 
contractors. MISTRAS is actively advancing initiatives focused on creating digital pathways between multiple data 
applications, including PCMS, to provide streamlined access to asset integrity data and offer subject matter expert (SME) data 
analysis support.

We believe PCMS is one of the most widely used plant condition management software systems in North American refineries. 
We estimate it is currently used by approximately 50% of the U.S. refining capacity, as well as by leading midstream pipeline 
energy companies and major energy companies in Canada and Europe. This provides us with recurring maintenance and 
support fees and marketing opportunities for additional software and solutions.

Pipeline Data. Following our acquisitions of companies that support the midstream sector of the Oil & Gas industry, we believe 
MISTRAS provides among the most comprehensive, data-driven pipeline protection solution available to the industry. These 
proprietary pipeline data analysis solutions enable deep integration of inline inspection (ILI) big data with real-time risk 
analytics and business intelligence (BI) to provide capabilities for supporting pipeline integrity, which we believe provides us 
with an important competitive advantage.

MISTRAS Digital®. MISTRAS has also invested resources in digitalizing and optimizing the collection, transfer, and visibility 
of field inspection data. MISTRAS Digital® is an electronic platform that digitally delivers field inspection assignments and 
related data, captures inspection results, and delivers electronic reporting and productivity tracking via relevant KPIs to multiple 
members of a customer organization, including those not directly associated with the Inspection function. Customers have made 
clear that the timely and accurate delivery of field data to their inspection data management systems (IDMS) is an important 
feature for them. MISTRAS Digital® integrates with MISTRAS’ PCMS and other inspection data management systems to 
provide additional productivity improvements.

Monitoring

Online Monitoring. Our online condition-monitoring solutions provide real-time reports and analysis of infrastructure to alert 
facility personnel to damages before critical failures occur, while our flexible, Industrial Internet of Things (IIoT)-compatible, 
cloud-based online monitoring portal centralizes and analyzes all collected monitoring data. These monitoring solutions are 
often installed in hazardous or hard-to-reach locations, helping to enhance safety by reducing the need to send technicians into 
unsafe locations. We offer monitoring solutions for a wide range of assets and applications, including:

Tube Leaking
Power Transformer Health & Reliability
Stator Vane Cracking
Bridge Structural Health Monitoring (SHM)

•
•
•
•
• Wall Thickness Tracking
•
•

High-Energy Piping (HEP) Integrity
Fluid Corrosivity

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Table of Contents

•

Through-Valve Leaking

With expertise in monitoring hardware and services, MISTRAS designs and installs monitoring systems, and provides 
commissioning, training, reporting, technical support, and annual maintenance services. We offer a variety of secure, web-based 
solutions that monitor structural integrity and analyze conditions against our library of historical inspection data, allowing users 
to stay aware of potential concerns and prioritize future inspections and maintenance. We also offer custom-developed software 
that integrates with sensing technologies, reporting platforms, and onsite IDMSs; stores and trends monitoring data; and 
provides immediate automated data analysis. Much of our monitoring is based on acoustical emissions technology.

Equipment

We design and manufacture portable, handheld, wireless and turnkey NDT equipment, along with corresponding data 
acquisition sensors and software, for spot inspections and long-term, unattended monitoring applications.

We sell these solutions as individual components, or as complete systems, which include a combination of sensors, amplifiers, 
signal processing electronics, knowledge-based software and decision and feedback electronics. We also sell integrated service-
and-system technology packages, in which our field technicians utilize our proprietary and specialized testing procedures and 
hardware, advanced pattern recognition, neural network software and databases to compare test results against our prior testing 
data or industry standards.

We provide a range of acoustic emission (AE) products and are a leader in the design and manufacture of AE sensors, 
instruments and turnkey systems used for monitoring and testing materials, pressure components, processes, and structures. 
MISTRAS also designs and manufactures ultrasonic testing (UT) equipment.

Most of our hardware products are fabricated, assembled, and tested in our ISO-9001-certified facility in Princeton Junction, 
New Jersey. We also design and manufacture automated ultrasonic systems and scanners in France.

Centers of Excellence

Another differentiator in our business model is our Centers of Excellence (COEs), which offer support for asset, technology, or 
industry-specific solutions. Our subject matter experts engage in strategic sales opportunities to offer customers value-added 
solutions using advanced technologies and methods. The COEs help to standardize our approach to common problems in our 
key market segments. Our COEs include:

Acoustic Emission
Aerospace
American Petroleum Institute (API) Turnarounds
AIMS/MI/Engineering
Automated Ultrasonics
Fossil Power
Guided Wave Ultrasonics
Infrastructure
PCMS Software & Services

•
•
•
•
•
•
•
•
•
• Mechanical Services
Nuclear Power
•
Offshore
•
Phased Array
•
Pipeline
•
Power Generation
•
Predictive Maintenance
•
Refractory Inspection
•
Rope Access/Wind
•
Substation Reliability
•
Tank Inspection
•
Transportation
•
Tube Inspection
•
Unmanned Systems
•

ASSET PROTECTION INDUSTRY OVERVIEW

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Asset protection plays a crucial role in assuring the integrity and reliability of critical infrastructure. As an asset protection 
solutions provider, MISTRAS seeks to maximize the uptime and safety of critical infrastructure, by helping customers to detect, 
locate, mitigate, and prevent damages such as corrosion, cracks, leaks, manufacturing flaws and other concerns to operating and 
structural integrity. In addition to these core utilities, the storage and analysis of collected inspection and mechanical integrity 
data is also a key aspect of asset protection.

NDT has historically been a prominent solution in the asset protection industry due to its capacity to detect defects without 
compromising the integrity of the tested materials or equipment. The supply of NDT inspection services has traditionally come 
from many small vendors, who provide services to a small geographic region. A trend has emerged, however, for customers to 
engage a select few vendors capable of providing a wider spectrum of asset protection solutions for global infrastructure, in 
addition to an increased demand for advanced non-destructive testing (ANDT) solutions and data acquisition software, both of 
which require a highly-trained workforce.

Due to these trends, those vendors offering integrated solutions, scalable operations, skilled personnel and a global footprint 
will have a distinct competitive advantage. Moreover, we believe that vendors that are able to effectively deliver both advanced 
solutions and data analytics, by virtue of their access to customers’ data, create a significant barrier to entry for competitors, 
leading to the opportunity to further create significant recurring revenues.

Key Dynamics of the Asset Protection Industry

We believe the following represent key dynamics of the asset protection industry, and that the market available to us will 
continue to grow as these macro-market trends continue to develop:

Extending the Useful Life of Aging Infrastructure While Increasing Utilization. Due to the prohibitive costs and challenges of 
building new infrastructure, many companies have chosen to extend the useful life of existing assets through enhancements, 
rather than replacing these assets. This has resulted in the significant aging and increased utilization of existing infrastructure in 
our target markets. Demand for refined petroleum products, combined with high plant-utilization rates, drives refineries to 
upgrade facilities to make them more efficient and expand capacities. Because aging infrastructure requires more frequent 
inspection and maintenance in comparison to new infrastructure, companies and public authorities continue to spend on asset 
protection to ensure their aging infrastructure assets continue to operate effectively. 

Outsourcing of Non-Core Activities and Technical Resource Constraints. Due to the increasing sophistication and automation 
of NDT programs, a decreasing supply of skilled professionals and increasing governmental regulations, companies are 
increasingly outsourcing NDT to third-party providers with advanced solution portfolios, engineering expertise and trained 
workforces.

Digital Transformation of Asset Protection. Plants in the oil & gas and process industries are recognizing the need to evolve 
their traditional, paper-based mechanical integrity programs in favor of digitalized solutions. The rise of big data intelligence 
and the need to gain actionable insights from raw asset integrity data are growing trends that provide opportunities for 
contractors with a wide range of asset protection expertise and integrated data platforms to help customers maximize uptime 
while controlling costs.

Increasing Corrosion from Low-Quality Inputs. The increased availability and low cost of crude oil from areas such as shale 
plays and oil sands resources have led to the use of lower-grade raw materials and feedstock. This leads to higher rates of 
corrosion, especially in refining processes involving petroleum with higher sulfur content, which increases the need for asset 
protection solutions to detect and/or proactively prevent corrosion-related issues.

Increasing Use of Advanced Materials. Customers in various of our target markets - particularly aerospace and defense - are 
increasingly utilizing advanced materials, such as composites and other unique technologies in their assets. These materials 
often cannot be tested using traditional NDT techniques. We believe that demand for more advanced testing and assessment 
solutions will increase along with the increased utilization of these advanced materials during the design, manufacturing, 
operating and quality control phases. 

Meeting Safety Regulations. Owners and operators of refineries, pipelines and petrochemical and chemical plants increasingly 
face strict government regulations and more stringent process safety enforcement standards. This includes the continued 
implementation of the Occupational Safety and Health Administration’s (OSHA) National Emphasis Program (NEP). Failure to 
meet these standards can result in significant financial liabilities, increased scrutiny by government and industry regulators, 
higher insurance premiums and tarnished corporate brand value. As a result, these owners and operators are seeking highly-
reliable asset protection suppliers with a track record of assisting organizations in meeting increasingly stringent regulations. 
Our customers benefit from MISTRAS’ extensive engineering consulting base that supports them in devising mechanical 
integrity programs that both meet regulatory compliance standards and enable enhanced safety and uptime at the customer's 
facilities.

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Expanding Addressable End-Markets. The continued emergence of and advances in asset protection technologies and software-
based systems are increasing the demand for asset protection solutions in applications where existing techniques were 
previously ineffective.

Expanding Aerospace and Defense Industry. We believe that increased demand will continue to come over the next several 
years from the commercial industry due to the approximately decade-long backlog for next-generation commercial aircraft to be 
built, driving the need for advanced solutions that drive cost and quality efficiencies. Demand continues to be stable in the 
defense industry while demand in the outerspace industry is growing. 

Crude Oil Prices. Volatility in the energy sector has been profound during the 2015-2020 five-year period. The collapse of 
world oil prices in 2015 and 2016 undermined industry expansion. While energy prices recovered in 2017 and 2018, they have 
once more declined, with the current year collapse, fueled by the coronavirus pandemic. With lower prices, we continue to see 
reductions in NDT and maintenance spending, although not to the extent as experienced in during 2015 and 2016, due in part to 
price stabilization. 

Expanding Pipeline Integrity Regulations: The United States Pipeline & Hazardous Materials Safety Administration’s 
(PHMSA) “Mega Rule” adopted in October 2019, expands pipeline integrity regulations on more than 500,000 miles of 
pipelines that carry natural gas, oil and other hazardous materials throughout the U.S. Some of these requirements will take 
operators decades to fulfill. These regulations require inspection and integrity data records throughout a pipeline’s lifetime to be 
“reliable, traceable, verifiable, and complete,” increasing the demand for integrated inspection, engineering, monitoring, and 
data management and analysis solutions.

Consolidation of Refineries: Consolidation of refinery ownership will create both pressure on refinery service providers due to 
increased customer purchasing power and provide an opportunity to those same refinery service providers to become preferred 
providers to these larger customers. 

Our Competitive Strengths

We believe the following competitive strengths contribute to our being a leading provider of asset protection solutions and will 
allow us to further capitalize on growth opportunities in our industry:

OneSource™ Provider for Asset Protection Solutions. We believe we have one of the most comprehensive portfolios of 
integrated asset protection solutions worldwide, which positions us to be a leading single-source provider for our customers’ 
asset protection requirements. This is particularly a competitive strength in regards to turnarounds and shutdowns - during 
which facilities temporarily cease portions of their operations in order to perform plant-wide inspections, maintenance and 
repairs - as the services being requested and performed during these work stoppages make up significant portions of refinery, 
process and power plant maintenance budgets. Demand for our solutions increases during these outages, as facilities seek third-
party providers to perform a wide spectrum of asset protection operations while the plant is offline.  In addition, as companies 
are increasingly outsourcing their NDT needs to third-party providers, we believe that the ability to offer a comprehensive 
package of solutions provides us with a competitive advantage.

Integrated Data Management: MISTRAS’ expertise and proprietary research and development in data solutions throughout the 
asset protection cycle provides a competitive advantage. With solutions for integrated data acquisition, storage, visualization 
and analytics, our integrated data management solutions are ahead of the industry’s trend towards centralizing asset protection 
to fewer, highly-skilled and multi-disciplined vendors. Many of our data solutions are platform-agnostic, allowing us to 
integrate into customer's existing operations, and thereby expanding the potential customer pool for our solutions. Our presence 
in our customers’ operations throughout their asset lifecycles also ideally positions us to be their primary vendor to centralize 
their asset integrity data collection, management, and analysis, creating opportunities to scale our relationships.

Long-Standing Trusted Provider to a Diversified and Growing Customer Base. We have become a trusted partner to a large and 
growing customer base across numerous global markets through our proven, decades-long track record of successful operations. 
Our customers include some of the largest and most well-recognized firms in the oil and gas, chemicals, power generation and 
aerospace and defense industries, as well as public authorities.

Repository of Customer-Specific Inspection Data. Through our world-class enterprise data management and analysis software, 
PCMS®, we have accumulated extensive, proprietary process data that allows us to provide our customers with value-added 
services, such as benchmarking, risk-based inspection (RBI) and reliability-centered maintenance (RCM).

Proprietary Products, Software and Technology Packages. Our deep knowledge base in asset protection services and 
equipment enables us to offer technology packages, in which our field technicians utilize our proprietary and specialized testing 
procedures and hardware, advanced pattern recognition, neural network software and databases to compare test results against 
our prior testing data or national and international structural integrity standards.

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Deep Domain Knowledge and Extensive Industry Experience. We have extensive asset protection experience and data, dating 
back several decades of operations. We have gained this through our industry leadership in developing advanced asset 
protection solutions, including research and development of advanced NDT technologies and applications; process engineering 
technologies; online plant asset integrity management with sensor fusion; and enterprise software solutions for plant-wide and 
fleet-wide inspection data archiving and management.

Technological Research and Development. The NDT industry continues to move towards more advanced, automated solutions, 
requiring service providers to find safer and more cost-efficient inspection techniques. We believe that we remain ahead of the 
technological curve by backing our extensive industry expertise with the investment of resources in research and development 
(R&D). Some of the advanced inspection technologies developed by our internal R&D teams include an automated 
radiographic testing (aRT) crawler for corrosion under insulation (CUI) inspections in aboveground pipelines; our Large 
Structure Inspection (LSI) scanner; and our real-time radiography (RTR) crawler for 360° inspections of pipeline girth welds. 

Collaborating with Our Customers. We have historically expanded our asset protection solution portfolio in response to our 
customers’ unique performance specifications. Our technology packages have often been developed in close cooperation and 
partnership with key customers and industry organizations.

Experienced Management Team. Our management team has a track record of asset protection organizational leadership. These 
individuals also have successfully driven operational growth organically and through acquisitions, which we believe is 
important to facilitate future growth in the asset protection industry.

Our Growth Strategy

Our growth strategy emphasizes the following key elements:

Continue to Digitalize Asset Protection Data and Processes. MISTRAS places a data-centric focus on asset protection, enabling 
our customers to ease some of their biggest areas of concern (particularly the timely and accurate transfer of asset integrity data 
from the field to their IDMS, as well as the data’s visibility and accessibility once uploaded). We expect that the demand for big 
data intelligence and remote data visibility will continue to grow, and are investing in data solutions that help our customers 
visualize and generate actionable insight from their asset integrity data, regardless of data input. We are also actively seeking to 
optimize our customers’ asset protection workflows and processes, by creating digital paths between data applications to 
increase data visibility and reduce manual data entry and human error.

Expand Our Focus in the Aerospace and Defense Industries. We believe that the introduction of next-generation airframes and 
aircraft engines has created an inherent demand for inspection, testing, machining and mechanical services required for the 
production of parts. The recent interest in the use of additive manufacturing techniques to create components also necessitates 
advanced inspection and testing solutions. The Company consummated two acquisitions of aerospace inspection companies in 
2017. These recent actions are driven by our increased focus to provide solutions to our customers in the aerospace and defense 
industries throughout their manufacturing value chains in this growing area.

Expand Our Focus in the Pipeline Integrity Industry. MISTRAS intends to continue broadening our solutions for the pipeline 
market. Recent industry regulations significantly expanded pipeline integrity management regulations, requiring pipeline 
owner/operators to inspect, document, and assess the risk of operating conditions for existing lines.  This provides MISTRAS 
with the opportunity to provide asset protection solutions for both the new construction and integrity phases. In 2019, we 
acquired a company that provides pipeline integrity management software and services to energy transportation companies. We 
acquired an inline inspection provider based in Canada in 2018 with operations in the U.S. and have implemented our PCMS 
software for several pipeline operators to support their integrity data management.

Expanding our Mechanical Services Portfolio. We believe that performing mechanical services to complement inspections, 
such as removing and reapplying insulation or preparing surfaces for coating or painting, is an important market differentiator 
for us. This is particularly true, for example, when considering the cost-efficiencies our customers realize when our rope access 
technicians perform these services at height without the use of scaffolding. Many of our customers already require these 
services, but utilize multiple vendors to do so, creating an opportunity for us to provide greater value to a customer base that 
increasingly requires enhanced speed and efficiency.

Continue to Develop Technology-Enabled & Digital Asset Protection Solutions. We intend to maintain and enhance our 
technological leadership by continuing to invest in developing new technology, applications and data services. We intend to 
continue deepening synergies between our solutions to provide our customers with uniquely-integrated offerings, which we 
believe makes us a more attractive vendor for customers seeking to centralize their asset protection. We also intend to continue 
to develop technologies that enhance the flow of data throughout multiple operational phases and facilities, through solutions 
such as MISTRAS Digital, our integrated pipeline integrity data portfolio, and our cloud-based monitoring data portal.

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Expand our Solution Offerings to Existing Customers. We believe that branching into adjacent, complementary services, such 
as mechanical services, increases our value proposition and our ability to capture additional business. Many of our customers 
are multinational corporations with asset protection requirements at multiple locations. We believe that expanding our solution 
offerings and merging and visualizing data across facilities for enterprise data analysis, combined with the trend of customers 
outsourcing asset protection to service providers with integrated offerings, provides opportunities for significant additional 
recurring revenues.

Continue to Expand Our Customer Base into New End Markets. We believe we have significant opportunities to expand our 
customer base in relatively new end markets, including wind and other alternative energy, natural gas transportation industries 
pipeline integrity and additive manufacturing. The expansion of our addressable markets is being driven by the increased 
recognition and adoption of advanced asset protection technologies that are supplanting traditional methods.

Capitalize on Acquisitions. We have completed several acquisitions to supplement and enhance our solutions, add new 
customers, expand our sales channels and accelerate our expected growth. Due to our current debt levels and restrictions related 
to the debt covenants in our credit facility, we do not expect to make any acquisitions in 2021 other than small acquisitions with 
the banks’ approval.  However, once we reduce our debt, we expect to make selective acquisitions beyond 2021.

Our Segments

The Company has three operating segments:

Services provides asset protection solutions predominantly in North America, with the largest concentration in the United 
States, followed by Canada, consisting primarily of NDT, inspection, mechanical and engineering services that are used to 
evaluate the structural integrity and reliability of critical energy, industrial and public infrastructure and commercial aerospace 
components.  PCMS software and pipeline related software and data analysis solutions are included in this segment.

International offers services, products and systems similar to those of the other segments to select markets within Europe, the 
Middle East, Africa, Asia and South America, but not to customers in China and South Korea, which are served by the Products 
and Systems segment.

Products and Systems designs, manufactures, sells, installs and services the Company’s asset protection products and systems, 
including equipment and instrumentation, predominantly in the United States.

For a discussion of segment revenues, operating results and other financial information, including geographic areas in which we 
generated revenues, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Item 7, 
as well as Note 2-Revenue in the notes to consolidated financial statements in Item 8 of this Annual Report.

Our Target Markets

Overview

Mistras operates in a highly competitive, but fragmented market. Domestically, the market is serviced by several national 
competitors and many regional and/or local companies. Internationally, our primary competitors are divisions of large 
companies, with additional competition from small independent local companies which may be limited to a specific product, 
service or technology and focused on a niche market or geographic region. We focus our strategic sales, marketing and product 
development efforts on a range of infrastructure-intensive based industries and governmental authorities. We view energy-
related infrastructure and commercial aerospace as the Company's largest market opportunities. We perform inspection and 
mechanical services for customers in both industries.

In the energy market, there are various economic indicators that drive our business, especially in the U.S. domestic markets.  
These factors are excerpted below from various Energy Information Administration (EIA) outlook reports:

The electricity generation mix is projected to continue to experience a rapid rate of change, with renewables the projected 
fastest-growing source of electricity generation through 2050 because of continuing declines in the capital costs for solar and 
wind that are supported by federal tax credits and higher state-level renewables targets. With slow load growth and increasing 
electricity production from renewables, U.S. coal-fired and nuclear electricity generation is projected to decline, with most of 
the decline occurring by the mid-2020s. 

The EIA forecasts U.S. crude oil production will average 11.0 million barrels per day (bpd) in 2021, down 0.3 million bpd from 
2020, and then rise to 11.5 million bpd in 2022. 

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There are a number of economic factors which drive the aerospace market, including:

•

•

The multi-year backlog for next generation commercial aircraft to be built, including several large and mid-sized 
aircraft built by Boeing and Airbus, among other manufacturers; and
The continuing regulatory scrutiny to ensure public safety serves to ensure the continued need for inspection and 
mechanical services to be performed.

Revenue by Target Market

The following chart represents the percentage of consolidated revenues we generated from our various markets for the year 
ended December 31, 2020:

Mistras Revenues by Target Market
(Year ended December 31, 2020)

Oil & Gas Breakdown
(Year ended December 31, 2020)

Oil and Gas

MISTRAS supplies oil and gas asset protection solutions to downstream (refining), midstream (transportation and storage), 
upstream (exploration and production) and petrochemical operations.

We use our vast solutions portfolio to help identify current and future asset performance, and actively prevent, mitigate or 
otherwise address potential issues, including corrosion, cracking, leaking and other damages that may lead to safety, 
productivity or environmental concerns. Our solutions help identify conditions that if not remedied, could lead to potential 
catastrophic failures in tanks, vessels, valves, buried and above ground pipelines, pumps, motors, compressors and other critical 
assets found throughout the oil & gas production and delivery supply chain. 

We actively seek to evolve our solutions through technological enhancements and R&D to discover new applications. Online 
monitoring and permanently-mounted sensors, as well as the use of drones and other alternative delivery devices, are all being 
considered as oil and gas infrastructure owners look to “smart” technologies that reduce human intervention while delivering 
highly-accurate inspection & integrity data. We also have actively sought to further enhance our integrated approach to asset 
protection, through the development of our complementary mechanical service portfolio.

In general, the energy market is poised to leverage digital solutions to facilitate process improvements as well as increase plant 
reliability and improve process and personnel safety. This provides an opportunity for us to synergistically leverage our asset 
protection solutions into our new MISTRAS Digital platform. Digital transmission of data in various industry sectors, with 
built-in analytic functions, will allow our customers to better leverage inspection data that is being generated in the field.

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While we expect off-stream inspection of critical assets to remain a routine practice, we anticipate an increase in the demand for 
non-invasive, or on-stream inspections. Non-invasive inspections enable companies to minimize the costs associated with 
shutting down equipment during testing, while enabling the economic and safety advantages of advanced planning and/or 
predictive maintenance.

Aerospace and Defense

The aerospace industry is undergoing unprecedented growth with many original equipment manufacturers (OEMs) reporting 
record-high backlogs of up to ten years. We serve this rapidly-growing target market by providing a full range of inspection, 
testing, machining, mechanical, finishing, additive manufacturing and equipment solutions, for which we are Nadcap certified. 
Our state-of-the-art in-house labs maintain numerous accreditations from industry organizations, including Nadcap and some of 
the largest manufacturers in the world, such as Boeing, Safran, Airbus, Bombardier and Embraer.

Advanced composite materials found in new classes of aircraft require advanced asset protection solutions, including x-ray of 
critical engine components, ultrasonic fatigue testing of complete aircraft structures and corrosion detection and other critical 
components.  Many OEMs are shifting towards condition-based maintenance utilizing embedded monitoring sensors to track 
component structural and operational integrity over time as opposed to performing maintenance on time-based intervals. We 
expect demand for our solutions to increase with the adoption of these new-age materials and distributed online sensor 
networks. We also expect demand for asset protection solutions to increase with the continued adoption of additive 
manufacturing techniques. 

Industrial

The quality control requirements driven by the need for zero-to-low-defect component tolerance within automated, robotic-
intensive industries such as automotive, consumer electronics and medical industries serve as key drivers for increased demand 
in asset protection, particularly for in-house inspection and testing. We expect that increasingly stringent quality-control 
requirements and competitive forces will drive the demand for more-costly finishing and polishing which, in turn, creates 
opportunities for integrated partnerships between MISTRAS and our customers throughout the production lifecycle.

Power Generation and Transmission

MISTRAS provides asset protection solutions for customers in the combined cycle, fossil, nuclear, transmission & distribution 
and wind/alternative energy industries. We believe that in recent years, acceptance of asset protection solutions has grown in 
this industry due to the aging of critical power generation and transmission infrastructure.

The growing availability of cheap natural gas, along with environmental concerns with coal, has stimulated the construction of 
new natural gas-fired power plants across North America, creating opportunities for MISTRAS to provide specialized solutions 
in multiple phases. These include facility design consultations, NDT services during construction and plant operations and long-
term condition monitoring. We anticipate sharp growth in these types of plants as natural gas pricing remains low, and the 
environmental impacts of coal remain unattractive to the public. 

We also offer solutions for inspection, maintenance, monitoring, and data services for wind turbines and their components. 
These include NDT services — often performed through rope and/or drone access — to identify corrosion, cracking, and other 
defects that can affect the safety and operational effectiveness of wind turbines, along with remedial solutions to repair minor 
damages identified during inspections. MISTRAS views the wind/renewables market as a market with growth potential, and we 
are actively engaging in technology R&D to further support wind turbine owner/operators. We anticipate demand will continue 
to grow for wind/renewable energy solutions in the future.

Process Industries

Our asset protection solutions are crucial for process industries, or industries in which raw materials are treated or prepared in a 
series of stages, including chemicals, pharmaceuticals, food processing, pulp and paper and metals and mining. As the process 
facilities are increasingly facing aging infrastructure, high utilization, growing capacity constraints and increasing capital costs, 
we believe asset protection solutions will continue to grow in importance in maintenance planning, quality and cost control and 
prevention of catastrophic failure.

Public Infrastructure, Research and Engineering

We believe that high-profile infrastructure catastrophes have caused public authorities to more actively seek ways to prevent 
similar events from occurring. Public authorities tasked with new construction and maintenance of existing public infrastructure 
increasingly use asset protection solutions to inspect these assets, including the use of embedded sensors to enable online 
monitoring throughout the life of the asset.

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We have provided testing and structural health monitoring (SHM) and data solutions on bridges and structures worldwide, 
including some of the largest and most well-known bridges in the United States and United Kingdom. Our sensors continuously 
monitor these assets, alerting owner/operators when defects are detected. Our monitoring teams also provide regular reports that 
include early warnings of suspect areas before an alarm is generated.

Customers

We provide our asset protection solutions to a global customer base of diverse companies primarily in our target markets. No 
customer represented 10% or more of our revenue in any of the years ended December 31, 2020, 2019 or 2018.

Geographic Areas

We have operations in 10 countries and occasionally conduct business in a few other countries. Most of our revenues are 
derived from our U.S., Canadian and European operations. See Note 2-Revenue and Note 19-Segment Disclosure to the 
consolidated financial statements in this Annual Report for further disclosure of our revenues, long-lived assets and other 
financial information regarding our international operations.

Sales and Marketing

We sell our asset protection solutions through our direct sales and marketing teams within all of our offices worldwide. In 
addition, our project and laboratory managers, as well as our management, are trained on our solutions and often are the source 
of sales leads and customer contacts. Our direct sales and marketing teams work closely with our customers’ research and 
design personnel, reliability engineers and facilities maintenance engineers to demonstrate the benefits and capabilities of our 
asset protection solutions, refine our asset protection solutions based on changing market and customer needs and identify 
potential sales opportunities. We divide our sales and marketing efforts into services sales, products and systems sales and 
marketing and utilize customer relationship management (CRM) systems to collect, manage and collaborate customer 
information with our teams globally. Our CRM's also provide critical data to provide accurate forecasting and reporting.  

Manufacturing

Most of our hardware products are manufactured in our Princeton Junction, New Jersey facility. Our Princeton Junction facility 
includes the capabilities and personnel to fully produce all of our AE products and NDT Automation Ultrasonic equipment. We 
also design and manufacture automated ultrasonic systems and scanners in France.

Human Capital

As of December 31, 2020, we had 5,400 employees worldwide, of which 3,600 were located in the U.S., 600 in Canada and 
1,200 in our other non-U.S. locations.  As described below, we value our employees and have established various programs to 
promote the satisfaction, health and safety of our employees. Less than 0.5% of our employees in the United States are 
unionized.

Caring Connects

We consider the Company and its employees as a team connected by a common thread of caring – about one another, our 
customers, the environment, and the work we do. We see our responsibility as looking out for our employees and to encourage 
our employees to look out for one another, by fostering a culture of togetherness, safety, respect, and contribution which 
enables each individual member to feel that they are a part of something bigger. A community of caring professionals with a 
genuine passion for helping people and making a difference, together – that’s the heart of the program we call Caring Connects.

MISTRAS’ Safety-Conscious Culture

We consider safety as the backbone of our operations. Our asset protection solutions aim to ensure that industrial assets and 
facilities remain in safe, reliable working order, which in turn enhances safety for our clients, the public, and the environment. 
Our lab and field personnel are trained to operate according to strict safety and quality standards so that our processes and 
procedures in regard to hazardous materials, worker safety, and accident prevention are sound and effective. MISTRAS works 
to help ensure that our clients are in full compliance with all federal, state, and local regulations. Our practices, policies and 
procedures are designed to help ensure we perform our duties through the use of safe, industry-best practices, seeking to 
minimize risk wherever possible. We emphasize a “MISTRAS’ safety-conscious” culture with the intent that it becomes 
embedded in the day-to-day work of all our employees.  We use various training tools and other practices to instill attitudes, 

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beliefs, perceptions, and values that all employees share in the mandate to create and maintain a safe work environment for all. 
We stay abreast of our safety performance through analysis of our company-wide safety statistics, which help us to determine 
behavioral trends while also instilling a culture of proactivity.

In 2020, our Board of Directors established the Social Responsibility, Environmental and Safety Committee, consisting of 
independent directors to help monitor and emphasize the importance of these core values at Mistras.

Seasonality

Our business is seasonal. This seasonality relates primarily to our oil and gas business, and to a lesser extent from the fossil and 
nuclear power industries. U.S. refineries’ non-peak periods are generally in the fall, when they are retooling to produce more 
heating oil for winter, and in the spring, when they are retooling to produce more gasoline for summer.  The peak periods for 
these customers are the summer and winter months, when they run at peak capacity and are not retooling or performing 
turnarounds or shut downs.  As a result, our revenues in the summer and winter months are typically lower than our revenues in 
the fall and spring, when demand for our asset protection solutions from the oil and gas as well as the fossil and nuclear power 
industries increases during their non-peak production periods. Because we are increasing our work in the fall and spring, our 
cash flows are lower in those quarters than in the summer and winter, as collections of receivables lag behind revenues. We 
expect that this seasonality will continue.

Competition

We operate in a highly competitive, but fragmented, market. Our primary competitors are divisions of large companies and 
various small companies which generally are limited to a specific product or technology and focused on a niche market or 
geographic region. We believe that few, if any, of our competitors currently provide the full range of asset protection and NDT 
products, enterprise software (PCMS) and the traditional and advanced services solutions that we offer. Our competition with 
respect to NDT services include Acuren, SGS Group, the Team Qualspec division of Team, Inc. and APPLUS RTD. Our 
competition with respect to our PCMS software includes UltraPIPE, Lloyd’s Register Capstone, Inc. and Meridium Systems. In 
the traditional NDT market, we believe the principal competitive factors include project management, availability of qualified 
personnel, execution, price, reputation and quality; whereas in the advanced NDT market, reputation, quality and size tend to be 
the most significant competitive factors. We believe that the NDT market has significant barriers to entry which would make it 
difficult for new competitors to enter the market. These barriers include: (1) having to acquire or develop advanced NDT 
services, products and systems technologies, which in our case occurred over many years of customer engagements and at 
significant internal research and development expense, (2) complex regulations and safety codes that require significant 
industry experience, (3) license requirements and evolved quality and safety programs, (4) costly and time-consuming 
certification processes, (5) capital requirements and (6) emphasis by large customers on size and critical mass, length of 
relationship and past service record.

Research and Development 

Our research and development is principally conducted by engineers and scientists at our Princeton Junction, New Jersey 
headquarters, and supplemented by other employees in the United States and throughout the world, including France, Greece 
the United Kingdom, Brazil and the Netherlands. Our total professional staff includes employees who hold Ph.D.’s and 
engineers and employees who hold Level III certification, the highest level of certification from the American Society of Non-
Destructive Testing (ASNT).

MISTRAS makes strategic R&D investments in technologies that support integration with our other solution offerings to 
enhance cost- and time-efficiencies, maximize uptime and safety and improve the flow of data from field technicians to 
inspection databases. We are investing resources in the development of MISTRAS Digital, an electronic platform that will 
digitally deliver field inspection assignments and related data, capture inspection results, and provide electronic reporting and 
productivity tracking. MISTRAS also invested significant R&D in pre-machining and advanced testing technologies in a 
purpose-built facility for an aerospace customer, with the goal of reducing the customer’s production cycle logistics and costs.

We also work with customers to develop new products or applications for our technology, including:

Testing of new composites
Detecting crack propagation

•
•
• Wireless and communications technologies
•

Development of permanently embedded inspection systems to provide continuous, online, in-service monitoring of 
critical structural components

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Research and development expenses are reflected on our consolidated statements of income as research and engineering 
expenses. Our company-sponsored research and engineering expenses were approximately $2.9 million, $3.0 million and $3.3 
million for the years ended December 31, 2020, 2019 and 2018, respectively. While we have historically funded most of our 
research and development expenditures, from time to time we also receive customer-sponsored research and development 
funding.  Most of the projects are in our target markets; however, a few of the projects could lead to other future market 
opportunities.

Intellectual Property
Our success depends, in part, on our ability to maintain and protect our proprietary technology and to conduct our business 
without infringing on the proprietary rights of others. We utilize a combination of intellectual property safeguards, including 
patents, copyrights, trademarks and trade secrets, as well as employee and third-party confidentiality agreements, to protect our 
intellectual property.

As of December 31, 2020, we held two U.S. patents (by direct ownership or exclusive licensing), which will expire in 2021 and 
2026, respectively, and seven patents pending in the U.S. for applications filed in 2018, 2019 and 2020, and had licenses to 
certain other patents. However, we do not principally rely on these patents or licenses to provide most of our proprietary asset 
protection solutions. Our trademarks and service marks provide us and our solutions with a certain amount of brand recognition 
in our markets. We do not consider any single patent, trademark or service mark material to our financial condition or results of 
operations.

As of December 31, 2020, the primary trademarks and service marks that we held in the United States included MISTRAS® and 
our stylized globe design. Other key trademarks or service marks that we utilize in localized markets or product advertising 
include:

• Mistras Digital®
•
•

OneSource™ for Asset Protection Solutions®
OneSource™
CALIPERAY™
PCMS®
Physical Acoustics and the PAC logo
Streamview™
Ropeworks®
Sensor Highway™
TankPAC®
VPAC™
Transformer Clinic™
FieldCal
UTwin
AEwin
Pocket AE
Valve Squeak
Pocket UT

•
•
•

•
•
•
•
•
•
•
•
•
•
•
•

Many elements of our asset protection solutions involve proprietary know-how, technology or data that are not covered by 
patents or patent applications because they are not patentable or would be difficult to enforce, including technical processes, 
equipment designs, algorithms and procedures. We believe that this proprietary know-how, technology and data is the most 
important component of our intellectual property used in our asset protection solutions and is a primary differentiator of our 
solutions from those of our competitors. We rely on various trade secret protection techniques and agreements with our 
customers, service providers and vendors to protect these assets.  All of our employees are subject to confidentiality 
requirements through our employee handbook. In addition, many of our employees have entered into confidentiality and 
proprietary information agreements with us. Our employee handbook and these agreements require our employees not to use or 
disclose our confidential information and to assign to us all the inventions, designs and technologies they develop during the 
course of employment with us, as well as addressing other intellectual property protection issues. We also seek confidentiality 
agreements from our customers and business partners before we disclose any sensitive aspects of our technologies or business 
strategies. We are not currently involved in any material intellectual property claims.

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Environmental Matters

We are subject to numerous environmental, legal and regulatory requirements related to our operations worldwide. In the 
United States, these laws and regulations include, among others: the Comprehensive Environmental Response, Compensation, 
and Liability Act, the Resources Conservation and Recovery Act, the Clean Air Act, the Federal Water Pollution Control Act, 
the Toxic Substances Control Act, the Atomic Energy Act, the Energy Reorganization Act of 1974, and applicable regulations. 
In addition to the federal laws and regulations, states and other countries where we do business often have numerous 
environmental, legal and regulatory requirements by which we must abide. We evaluate and address the environmental impact 
of our operations by assessing properties in order to avoid future liabilities and comply with environmental, legal and regulatory 
requirements.

Executive Officers

The following are our executive officers and other key employees as of December 31, 2020 and their background and 
experience:

Name
Sotirios J. Vahaviolos
Dennis Bertolotti
Edward J. Prajzner
Michael C. Keefe
Michael J. Lange

Jonathan H. Wolk

Age
74
61
54
64
60

59

Position

Executive Chairman and Director
President, Chief Executive Officer and Director
Executive Vice President, Chief Financial Officer and Treasurer
Executive Vice President, General Counsel and Secretary
Senior Group Executive Vice President

Senior Executive Vice President and Chief Operating Officer

Sotirios J. Vahaviolos has been Executive Chairman since August 10, 2017.  Prior to being named Executive Chairman, Dr. 
Vahaviolos had been our Chairman and Chief Executive Officer since he founded Mistras in 1978 under the name Physical 
Acoustics Corporation and was also our President until June 1, 2016. Prior to joining Mistras, Dr. Vahaviolos worked at AT&T 
Bell Laboratories. Dr. Vahaviolos received a B.S. in Electrical Engineering and graduated first in his engineering class from 
Fairleigh Dickinson University and received Masters Degrees in Electrical Engineering and Philosophy and a Ph.D. (EE) from 
the Columbia University School of Engineering. During Dr. Vahaviolos’ career in non-destructive testing, he has been elected 
Fellow of The Institute of Electrical and Electronics Engineers, a member of The American Society for Nondestructive Testing 
(ASNT) where he served as its President from 1992-1993 and its Chairman from 1993-1994, a member of Acoustic Emission 
Working Group (AEWG) and an honorary life member of the International Committee for Nondestructive Testing. 
Additionally, he was the recipient of ASNT’s Gold Medal in 2001 and AEWG’s Gold Medal in 2005. He was also one of the 
six founders of NDT Academia International in 2008 headquartered in Brescia, Italy.

Dennis Bertolotti joined Mistras when Conam Inspection Services was acquired in 2003, where Mr. Bertolotti was a Vice 
President at the time of the acquisition.  Since then, Mr. Bertolotti has had increasing levels of responsibility with Mistras, and 
became our President and Chief Executive Officer and Director, effective August 10, 2017.  From June 1, 2016 to August 9, 
2017, Mr. Bertolotti was our President and Chief Operating Officer. Mr. Bertolotti has been in the NDT business for over 30 
years, and previously held ASNT Level III certifications and various American Petroleum Institute, or API, certifications, and 
received his Associate of Science degree in NDT from Moraine Valley Community College in 1983. Mr. Bertolotti has also 
received a Bachelor of Science and MBA from Otterbein College.

Edward J. Prajzner joined Mistras in January 2018.  Prior to joining Mistras, Mr. Prajzner worked at CECO Environmental 
Corp., a global service provider to environmental, energy and filtration industries, and served as Chief Financial Officer and 
Secretary from 2014 to 2017,  Vice President of Finance and Chief Accounting Officer from 2013 until his appointment as CFO 
in 2014, and Corporate Controller and Chief Accounting Officer from 2012 to 2013.  Mr. Prajzner also served in senior finance 
roles at CDI Corporation (now AE Industrial Partners), and American Infrastructure (now Allan Myers). Mr. Prajzner began his 
career in public accounting at Ernst & Young, received his B.S. in accountancy from Villanova University, his MBA in finance 
from Temple University and is a certified public accountant.

Michael C. Keefe joined Mistras in December 2009. Prior to joining Mistras, Mr. Keefe worked at International Fight League, a 
publicly-traded sports promotion company, from 2007 until 2009, in various executive positions. From 1990 until 2006, 
Mr. Keefe served in various legal roles with Lucent Technologies and AT&T, the last four years as Vice President, Corporate 
and Securities Law and Assistant Secretary. Mr. Keefe received a BS in Business Administration (Accounting) from Seton Hall 
University and a J.D. from Seton Hall University School of Law.

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Michael J. Lange joined Mistras when we acquired Quality Services Laboratories in November 2000, and was elected a 
Director in 2003. Mr. Lange has held various executive level positions with Mistras, becoming Senior Executive Vice 
President, effective June 1, 2016.  Mr. Lange is a well-recognized authority in Radiography and has held an ASNT Level III 
Certificate for almost 20 years. Mr. Lange received an Associate of Science degree in NDT from the Spartan School of 
Aeronautics.

Jonathan H. Wolk joined Mistras in November 2013 and served as Executive Vice President, Chief Financial Officer and 
Treasurer until August 10, 2017, when Mr. Wolk became Senior Executive Vice President and Chief Operating Officer.  Mr. 
Wolk was also acting Chief Financial Officer from August 10, 2017 until the appointment of Mr. Prajzner on January 5, 2018. 
Prior to joining Mistras, Mr. Wolk served as Senior Vice President, Chief Financial Officer and Secretary of American 
Woodmark Corporation from 2004 until August 2013. Prior to American Woodmark, he served as the Chief Financial Officer 
and Treasurer of Tradecard, Inc., from 2000 to 2004, and was the global controller of GE Capital Real Estate from 1998 to 
2000. Mr. Wolk started his career in public accounting at KPMG, received his B.S. in accounting from State University of New 
York-Albany and is a certified public accountant.
Our executive officers are elected by, and serve at the discretion of, our board of directors. There are no family relationships 
among any of our directors or executive officers.

Our Website and Available Information

Our website address is www.mistrasgroup.com. We file reports with the SEC, including Quarterly Reports on Form 10-Q, 
Annual Reports on Form 10-K, Current Reports on Form 8-K and Proxy Statements. All of the materials we file with or furnish 
to the SEC are available free of charge on our website at http://investors.mistrasgroup.com/sec.cfm, as soon as reasonably 
practicable after having been electronically submitted to the SEC. Information contained on or connected to our website is not 
incorporated by reference into this Annual Report on Form 10-K and should not be considered part of this report or any other 
filing with the SEC. All of our SEC filings are also available at the SEC’s website at www.sec.gov. In addition, materials we file 
with the SEC may be read and copied at the SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. The 
public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330.

ITEM 1A.                                       RISK FACTORS

This section describes the major risks to us, our business and our common stock. You should carefully read and consider the 
risks described below, together with the other information contained in this Annual Report, including our financial statements 
and the notes thereto and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” (MD&A) 
before making an investment decision. The statements contained in this section constitute cautionary statements under the 
Private Securities Litigation Reform Act of 1995. If any of these risks occur, our business, financial condition, results of 
operations and future growth prospects may be adversely affected. As a result, the trading price of our common stock would 
likely decline, and you may lose all or part of your investment. You should understand that it is not possible to predict or 
identify all risk factors that could impact us. For example, the current pandemic created by the COVID-19 coronavirus is 
causing a dramatic negative impact on the health of citizens of many countries, which in turn has caused major disruptions in 
economies and markets around the world, including our key markets. Accordingly, you should not consider the following to be 
a complete discussion of all risks and uncertainties pertaining to us and our common stock.

Risks Related to Our Business

Due to our dependency on customers in the oil and gas industry, we are susceptible to prolonged negative trends relating to 
this industry that could adversely affect our operating results.

Our customers in the oil and gas industry (including the petrochemical market) have accounted for a substantial portion of our 
historical revenues. Specifically, they accounted for approximately 57%, 58%, and 56% of our revenues for the years ended 
December 31, 2020, 2019 and 2018, respectively. Although we have expanded our customer base into industries other than the 
oil and gas industry, we still receive a majority of our revenues from this industry. Our services are vital to the operators of 
plants and refineries and we have expanded our services offerings, such as expanding our mechanical services capabilities.  
However, economic slowdowns or low oil prices have, and could continue to, result in cutbacks in contracts for our services. In 
addition, low oil prices could depress the level of new exploration and construction, which would adversely affect our market 
opportunities.  If the oil and gas industry were to continue to operate in a market with low oil prices, our revenues, profits and 
cash flows may be reduced. While we continue to expand our market presence in the aerospace, power generation and 

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transmission, and the chemical processing industries, among others, these markets are also cyclical in nature and as such, are 
subject to economic downturns.

We may be affected by climate change and market or regulatory responses to climate change 

Climate change, including the impact of global warming, could have a material adverse effect on our results of operations, 
financial condition, and liquidity. Restrictions on emissions could affect our customers that (a) use commodities to produce 
energy, (b) use significant amounts of energy in producing or delivering commodities, or (c) manufacture or produce goods that 
consume significant amounts of energy or burn fossil fuels. Significant cost increases, government regulation, or changes of 
consumer preferences for goods or services relating to alternative sources of energy or emissions reductions could materially 
affect the markets we serve (including the oil and gas industry), which in turn could have a material adverse effect on our 
results of operations, financial condition, and liquidity. Government incentives encouraging the use of alternative sources of 
energy also could affect certain of our customers and the markets we serve in an unpredictable manner. Any of these factors, 
individually or in operation with one or more of the other factors, or other unforeseen impacts of climate change could have a 
material adverse effect on our results of operations, financial condition, and liquidity.

Our long-term growth strategy includes acquisitions. We may not be able to identify suitable acquisition candidates or 
integrate acquired businesses successfully, which may adversely impact our results. In addition, due to our current debt 
levels and the restrictions related to the covenants in our credit facility, we do not expect to complete any acquisitions in 
2021 other than small acquisitions with the banks’ approval. Furthermore, acquisitions that we have completed or may 
complete in the future could expose us to a number of unanticipated operational and financial risks.

A significant factor in our growth has been and will continue to be based upon our ability to make acquisitions and successfully 
integrate these acquired businesses.  We have used acquisitions both to expand into new markets and to enhance our position in 
existing markets.  This strategy has provided us with many benefits and has helped fuel our growth, but also carries with it 
many risks.  Some of the risks associated with our acquisition strategy include:

•

•

•

•

•

•

•

•

•

•

•

whether we successfully identify suitable acquisition candidates, negotiate appropriate acquisition terms, and complete 
proposed acquisitions; 

whether we can successfully integrate acquired businesses into our current operations, including our accounting, 
internal control and information technology systems, marketing and other key infrastructure; 

whether we can adequately capture opportunities that an acquired business may offer, including the expansion into 
new markets in which we have little to no experience or presence;

whether we value an acquired business properly when determining the purchase price and terms, and whether we are 
able to achieve the returns on the investment we expect;

whether an acquired business can achieve levels of revenues, profitability, productivity or cost savings we expect;

whether an acquired business is compatible with our culture and philosophy of doing business;

the unexpected loss of key personnel and customers of an acquired business;

the assumption of liabilities and risks (including environmental-related costs) of an acquired business, some of which 
may not be anticipated;  

the potential disruption of our ongoing business and distraction of management and other personnel of us and the 
acquired business resulting from the efforts to acquire, then integrate, an acquired business; 

the potential for greater exposure to risks associated with international operations; and

the amount and cost of funding (including borrowings under our credit agreement) to acquire and integrate other 
businesses (some of which may require substantial funding) and the impact of the acquisition and borrowing on our 
continued compliance with covenants in our credit agreement.

Our ability to undertake acquisitions is limited by our financial resources, including available cash and borrowing capacity. Due 
to our current debt levels and restrictions related to the covenants in our credit facility, we do not expect to make any 
acquisitions in 2021 other than small acquisitions with the banks’ approval.  Future acquisitions could result in potentially 
dilutive issuances of equity securities, the incurrence of substantial additional indebtedness and other expenses, any of which 
could adversely impact our financial condition and results of operations. Although management intends to: (i) evaluate the risks 

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inherent in any particular transaction, (ii) assume only risks management believes to be acceptable, and (iii) develop plans to 
mitigate such risks, there are no assurances that we will properly ascertain or accurately assess the extent of all such risks.  
Difficulties encountered with acquisitions may adversely impact our business, financial condition and results of operations.

In addition, we have a significant amount of goodwill and other intangible assets on our balance sheet from our acquisitions.  
This will increase as we complete more acquisitions.  If our acquisitions do not perform as planned and we do not realize the 
benefits and profitability we expect, we could incur significant write-downs and impairment charges to our earnings due to the 
impairment of the goodwill and other intangible assets we have acquired or acquire in the future. We experienced such write-
downs and impairment changes in the quarter ended March 31, 2020 (see notes 8 and 9 to the financial statements included in 
Item 8 of this report).

Our international operations are subject to risks relating to non-U.S. operations.

For the years ended December 31, 2020, 2019 and 2018, we generated approximately 31%, 34%, and 34% of our revenues 
outside the United States, respectively. In addition, our international operations as a percentage of our business may increase 
over time. Our primary operations outside the United States are in Canada, Germany, France, the United Kingdom and Brazil. 
We also have operations in the Netherlands, Belgium, Greece and India. There are numerous risks inherent in doing business in 
international markets, including:

•

•

•

•

•

•

•

•

•

•

•

fluctuations in currency exchange rates and interest rates;

varying regional and geopolitical business and economic conditions and demands;

compliance with applicable foreign regulations and licensing requirements, and U.S. laws and regulation with respect 
to our business in other countries, including export controls and anti-bribery laws;

the cost and uncertainty of obtaining data and creating solutions that are relevant to particular geographic markets;

the need to provide sufficient levels of technical support in different locations;

the complexity of maintaining effective policies and procedures in locations around the world;

political instability and civil unrest;

restrictions or limitations on outsourcing contracts or services abroad;

the long-term impact of the United Kingdom exiting the European Union; the ultimate effects of Brexit on the 
Company are difficult to predict.  On January 31, 2020, the U.K. exited from the EU (BREXIT). On December 24, 
2020, the United Kingdom and European Union agreed on a new Trade and Cooperation Agreement and on December 
31, 2020, the United Kingdom formally left the transition period. Although it is unknown what the terms of the U.K.’s 
future relationship with the EU will be, it is possible that there will be higher tariffs or greater restrictions on imports 
and exports between the U.K. and the EU and increased regulatory complexities. The Company currently has 
subsidiaries that operate in the United Kingdom and Europe and our UK subsidiary and other European subsidiaries 
from time to time share employees and equipment.  Brexit may make this sharing of employees and equipment more 
time consuming and expensive, which could cause disruptions and adversely affect the Company’s financial condition, 
operating results and cash flows. Our UK subsidiary represents 1.6% of our consolidated revenue for the year ended 
December 31, 2020.  

restrictions or limitations on the repatriation of funds, or tax consequences on the non-repatriation of overseas 
operationally generated funds; and

other potentially adverse tax consequences.

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We expect to continue expanding and our success depends on how effectively we manage our growth.

We expect to continue experiencing growth in the number of employees and the scope of our operations over the long-term. To 
effectively manage our anticipated future growth, we must continue to implement and improve our managerial, operational, 
compliance, financial and reporting systems and capabilities, expand our facilities and continue to recruit and train additional 
qualified personnel. We expect that all these measures will require significant expenditures and will demand the attention of 
management. Failure to manage our growth effectively could lead us to over or under-invest in technology and operations, 
result in weaknesses in our infrastructure, systems, compliance programs or controls, and give rise to operational mistakes, the 
loss of business opportunities, the loss of employees and reduced productivity among remaining employees. Our expected 
growth could require significant capital expenditures and may divert financial resources from other projects, such as the 
development of new solutions. If our management is unable to effectively manage our expected growth, our expenses may 
increase more than expected, our profit margins may suffer, our revenues could decline or may grow more slowly than expected 
and we may be unable to implement our business strategy as anticipated.

Our operating results could be adversely affected by a reduction in business with our significant customers.

We derive a significant amount of revenues from a few customers. Taken as a group, our top ten customers were responsible for 
approximately 32%, 34%, and 34% of our revenues for the years ended December 31, 2020, 2019 and 2018, respectively. This 
concentration pertains almost exclusively to our Services segment, which accounted for more than 75% of our revenues for the 
years ended December 31, 2020, 2019 and 2018.  These customers are primarily in the oil and gas sector. Generally, our 
customers do not have an obligation to make purchases from us and may stop ordering our products and services or may 
terminate existing orders or contracts at any time with little or no financial penalty. The loss of any of our significant customers, 
any substantial decline in sales to these customers or any significant change in the timing or volume of purchases by our 
customers could result in lower revenues and could harm our business, financial condition or results of operations. 

An accident or incident involving our asset protection solutions could expose us to claims, harm our reputation and 
adversely affect our ability to compete for business and, as a result, harm our operating performance.

We could be exposed to liabilities arising out of the solutions we provide. For instance, we furnish the results of our testing and 
inspections for use by our customers in their assessment of their assets, facilities, plants and other structures. If such results 
were to be incorrect or incomplete, as a result of, for instance, poorly designed inspections, malfunctioning testing equipment or 
our employees’ failure to adequately test or properly record data, we could be subject to claims. Further, if an accident or 
incident involving a structure we tested occurs and causes personal injuries or property damage, such as the collapse of a bridge 
or an explosion in a facility, and particularly if these injuries or damages could have been prevented by our customers had we 
provided them with correct or complete results, we would likely face significant claims relating to personal injury, property 
damage or other losses. Even if our results are correct and complete, we may face claims for such injuries or damage simply 
because we tested the structure or facility in question. In addition, during the course of a single engagement, such as the 
inspection of a pipeline, we often perform tests on thousands of welds. Even if the accuracy of only a small number of these test 
results are questioned, a customer may attempt to refuse payment for the entire project. While we do have insurance, our 
insurance coverage does not cover non-payment by customers and may not be adequate to cover the damages from any such 
claims, forcing us to bear these uninsured damages directly, which could harm our operating results and may result in additional 
expenses and possible loss of revenues. An accident or incident for which we are found partially or fully responsible, even if 
fully insured, or even an incident at a customer or site for which we provide services although we were found not to be 
responsible, may also result in negative publicity, which would harm our reputation among our customers and the public, cause 
us to lose existing and future contracts or make it more difficult for us to compete effectively, thereby significantly harming our 
operating performance. In addition, the occurrence of an accident or incident might also make it more expensive or extremely 
difficult for us to insure against similar events in the future.

Many of the sites at which we work are inherently dangerous workplaces.  If we fail to maintain a safe work environment, 
we may incur losses and lose business.

Many of our customers, particularly in the oil and gas and chemical industries, require their inspectors and other contractors 
working at their facilities to have good safety records because of the inherent danger at these sites.  If our employees are injured 
at the work place, we could incur costs for the injuries and lost productivity.  In addition, safety records are impacted by the 
number and amount of workplace incidents involving a contractor’s employees. If our safety record is not within the levels 
required by our customers, or compares unfavorably to our competitors, we could lose business, be prevented from working at 
certain facilities or suffer other adverse consequences, all of which could negatively impact our business, revenues, reputation 
and profitability.

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If our software or system produces inaccurate information or are incompatible with the systems used by our customers and
make us unable to successfully provide our solutions, it could lead to a loss of revenues and customers.

Our software and systems are complex and, accordingly, may contain undetected errors or failures. Software or system defects 
or inaccurate data may cause incorrect recording, reporting or display of information related to our asset protection solutions. 
Any such failures, defects and inaccurate data may prevent us from successfully providing our asset protection solutions, which 
could result in lost revenues. Software or system defects or inaccurate data may lead to customer dissatisfaction and could cause 
our customers to seek to hold us liable for any damages incurred. As a result, we could lose customers, our reputation may be 
harmed and our financial condition and results of operations could be materially adversely affected.

We currently serve a commercial, industrial and governmental customer base that uses a wide variety of constantly changing 
hardware, software solutions and operating systems. Our asset protection solutions need to interface with these non-standard 
systems in order to gather and assess data. Our business depends on the following factors, among others:

•
•
•

our ability to integrate our technology with new and existing hardware and software systems;
our ability to anticipate and support new standards, especially internet-based standards; and
our ability to integrate additional software modules under development with our existing technology and operational 
processes.

If we are unable to adequately address any of these factors, our results of operations and prospects for growth and profitability
would be adversely impacted.

If we are unable to attract and retain a sufficient number of trained certified technicians, engineers and scientists at 
competitive wages, our operational performance may be harmed and our costs may increase.

We believe that our success depends, in part, upon our ability to attract, develop and retain a sufficient number of trained 
certified technicians, engineers and scientists at competitive wages. The demand for such employees fluctuates as the demand 
for NDT and inspection services fluctuates. When the demand for qualified technicians increases, we will often experience 
increased labor costs, which we may not recover in the amounts we can charge our customers. The markets for our products and 
services require us to use personnel trained and certified in accordance with standards set by domestic or international standard-
setting bodies, such as the American Society of Non-Destructive Testing or the American Petroleum Institute. Because of the 
limited supply of these certified technicians, we expend substantial resources maintaining in-house training and certification 
programs. If we fail to attract sufficient new personnel or fail to motivate and retain our current personnel, our ability to 
perform under existing contracts and orders or to pursue new business may be harmed, preventing us from growing our 
business or causing us to lose customers and revenues, and the costs of performing such contracts and orders may increase, 
which would likely reduce our margins.

We operate in competitive markets and if we are unable to compete successfully, we could lose market share and revenues 
and our margins could decline.

We face strong competition from NDT and a variety of niche asset protection providers, both larger and smaller than we are. 
Some of our competitors have greater financial resources than we do and could focus their substantial financial resources to 
develop a competing business model or develop products or services that are more attractive to potential customers than what 
we offer. Some of our competitors are business units of companies substantially larger than us and could attempt to combine 
asset protection solutions into an integrated offering to customers who already purchase other types of products or services from 
them. Our competitors may offer asset protection solutions at lower prices than ours in order to attempt to gain market share. 
Smaller niche competitors with small customer bases could be aggressive in their pricing in order to retain customers. These 
competitive factors could reduce our market share, revenues and profits.

The success of our businesses depends, in part, on our ability to develop new asset protection solutions, increase the 
functionality of our current offerings and meet the needs and demands of our customers.

The market for asset protection solutions is impacted by technological change, uncertain product lifecycles, shifts in customer 
demands and evolving industry standards and regulations. If management fails to execute effective business strategies, and to 
successfully develop and market new asset protection solutions that comply with present or emerging industry regulations and 
technology standards our competitive standing and results could suffer. Also, new regulations or technology standards could 
increase our cost of doing business.

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From time to time, our customers have requested greater value and functionality in our solutions. As part of our strategy to 
enhance our asset protection solutions and grow our business, we continue to make investments in the research and 
development of new technologies, inspection tools and methodologies. We believe our future success will depend, in part, on 
our ability to continue to design new, competitive and broader asset protection solutions, enhance our current solutions and 
provide new, value-added services. Many traditional NDT and inspection services are subject to price competition by our 
customers. Accordingly, the need to demonstrate our value-added services is becoming more important. Developing new 
solutions will require continued investment, and we may experience unforeseen technological or operational challenges. In 
addition, our asset protection software is complex and can be expensive to develop, and new software and software 
enhancements can require long development and testing periods. If we are unable to develop new asset protection solutions or 
enhancements that meet market demands on a timely basis, including against possible alternative products developed and 
marketed by our competitors, we may experience a loss of customers or otherwise be likely to lose opportunities to earn 
revenues and to gain customers or access to markets, and our business and results of operations will be adversely affected.

Even if we develop new solutions, if our customers, or potential customers, do not see the value our solutions have over 
competing products and services, our operating results could be adversely impacted. In addition, because the asset protection 
solutions industry is rapidly evolving, we could lose insight into trends that may be emerging, which would further harm our 
competitive position by making it difficult to predict and respond to customer needs. If the market for our asset protection 
solutions does not continue to develop, our ability to grow our business would be limited and we might not be able to maintain 
profitability. If we cannot convince our customers of the advantages and value of our advanced NDT services, we could lose 
large contracts or suffer lower profit margin.

The seasonal nature of our business reduces our revenues and profitability in the winter and summer and related cash 
flows.

Our business is seasonal. The fall and spring revenues are typically higher than our revenues in the winter and summer because 
demand for our asset protection solutions from the oil and gas as well as the fossil and nuclear power industries increases 
during their non-peak production periods. For instance, U.S. refineries’ non-peak periods are generally in the fall, when they are 
retooling to produce more heating oil for winter, and in the spring, when they are retooling to produce more gasoline for 
summer. As a result of these trends, we generally have reduced cash flows in the fall and spring, as collections of receivables 
lag behind revenues, possibly requiring us to borrow under our credit agreement. In addition, most of our operating expenses, 
such as employee compensation and property rental expense, are relatively fixed over the short term. Moreover, our spending 
levels are based in part on our expectations regarding future revenues. As a result, if revenues for a particular quarter are below 
expectations, we may not be able to proportionately reduce operating expenses for that quarter. We expect that the impact of 
seasonality will continue.

Our business, and the industries we currently serve, are currently subject to governmental regulation, and may become 
subject to modified or new government regulation that may negatively impact our ability to market our asset protection 
solutions.

We incur substantial costs in complying with various government regulations and licensing requirements. For example, the 
transportation and overnight storage of radioactive materials used in providing certain of our asset protection solutions such as 
radiography are subject to regulation under federal and state laws and licensing requirements. Our Services segment is currently 
licensed to handle radioactive materials by the U.S. Nuclear Regulatory Commission (NRC), more than 20 state regulatory 
agencies and the Canadian Nuclear Safety Commission. If we allegedly fail to comply with these regulations, we may be 
investigated and incur significant legal expenses associated with such investigations, and if we are found to have violated these 
regulations, we may be fined or lose one or more of our licenses or permits, which would prevent or restrict our ability to 
provide radiography services. In addition, while we are investigated, we may be required to suspend work on the projects 
associated with our alleged noncompliance, resulting in loss of profits or customers, and damage to our reputation. Many of our 
customers have strict requirements concerning safety or loss time occurrences and if we are unable to meet these requirements it 
could result in lost revenues. In the future, governmental agencies may seek to change current regulations or impose additional 
regulations on our business. Any modified or new government regulation applicable to our current or future asset protection 
solutions may negatively impact the marketing and provision of those solutions and increase our costs of providing these 
solutions and have a corresponding adverse effect on our margins.

Additionally, greenhouse gases that result from human activities, including burning of fossil fuels, have been the focus of 
increased scientific and political scrutiny and are being subjected to various legal requirements. International agreements, 
national laws, state laws and various regulatory schemes limit or otherwise regulate emissions of greenhouse gases, and 
additional restrictions are under consideration by different governmental entities. We derive a significant amount of revenues 
and profits from such industries, including oil and gas, power generation and transmission, and chemicals processing. Such 

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regulations could negatively impact our customers, which could negatively impact the market for the services and products we 
provide. This could materially adversely affect our business, financial condition, results of operations and cash flows.

We rely on certification of our NDT solutions by industry standards-setting bodies. We and/or our subsidiaries currently have 
International Organization for Standardization (ISO) 9001:2008 certification, ISO 14001:2004 certification and OHSAS 
18001:2007 certification. In addition, we currently have NADCAP (formerly National Aerospace and Defense Contractors 
Accreditation Program) and similar certifications for certain of our locations. We continually review our NDT solutions for 
compliance with the requirements of industry specification standards and the NADCAP special processes quality requirements. 
However, if we fail to maintain our ISO, Nadcap or other certifications, our business may be harmed because our customers 
generally require that we have these certifications before they purchase our NDT solutions.

Risks Related to Our Common Stock

A significant stockholder controls the direction of our business. The concentrated ownership of our common stock may 
prevent other stockholders from influencing significant corporate decisions.

Dr. Sotirios J. Vahaviolos, our founder and Executive Chairman, owns approximately 29% of our outstanding common stock. 
As a result, Dr. Vahaviolos has significant control over our Company and has the ability to exert substantial influence over all 
matters requiring approval by our shareholders, including the election and removal of directors, amendments to our certificate 
of incorporation, and any proposed merger, consolidation or sale of all or substantially all of our assets and other corporate 
transactions. This concentration of ownership could be disadvantageous to other shareholders with differing interests from 
Dr. Vahaviolos.

Our stock price could fluctuate for numerous reasons, including variations in our results.

Our quarterly operating results have fluctuated in the past and may do so in the future. Accordingly, we believe that period-to-
period comparisons of our results of operations may be the best indicators of our business. You should not rely upon the results 
of one quarter as an indication of future performance. Our revenues and operating results may fall below the expectations of 
securities analysts or investors in any future period. Our failure to meet these expectations may cause the market price of our 
common stock to decline, perhaps substantially.  Our quarterly revenues and operating results may vary depending on a number 
of factors, including those listed previously under “Risks Related to Our Business.”  In addition, the price of our common stock 
is subject to general economic, market, industry, and competitive conditions, the risk factors discussed below and numerous 
other conditions outside of our control.

We currently have no plans to pay dividends on our common stock.

We have not declared or paid any cash dividends on our common stock to date, and we do not anticipate declaring or paying 
any dividends on our common stock in the foreseeable future. To the extent we do not pay dividends on our common stock, 
investors must look solely to stock appreciation for a return on their investment.

Shares eligible for future sale may cause the market price for our common stock to decline even if our business is doing 
well.

Future sales by us or by our existing shareholders of substantial amounts of our common stock in the public market, or the 
perception that these sales may occur, could cause the market price of our common stock to decline. This could also impair our 
ability to raise additional capital in the future through the sale of our equity securities. Under our certificate of incorporation, we 
are authorized to issue up to 200,000,000 shares of common stock, of which approximately 29,234,143 shares of common stock 
were outstanding as of March 11, 2021. In addition, we have approximately 1,414,000 shares of common stock reserved for 
issuance related to share-based equity awards that were outstanding as of March 11, 2021. We cannot predict the size of future 
issuances of our common stock or the effect, if any, that future sales and issuances of shares of our common stock, or the 
perception of such sales or issuances, would have on the market price of our common stock.

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Provisions of our charter, bylaws and of Delaware law could discourage, delay or prevent a change of control of our 
company, which may adversely affect the market price of our common stock.

Certain provisions of our certificate of incorporation and bylaws could discourage, delay or prevent a merger, acquisition, or 
other change of control that stockholders may consider favorable, including transactions in which our stockholders might 
otherwise receive a premium for their shares. These provisions also could limit the price that investors might be willing to pay 
in the future for shares of our common stock, thereby depressing the market price of our common stock. Stockholders who wish 
to participate in these transactions may not have the opportunity to do so. Furthermore, these provisions could prevent or 
frustrate attempts by our stockholders to replace or remove our management. These provisions:

•

•

•

•

•

•

allow the authorized number of directors to be changed only by resolution of our board of directors;

require that vacancies on the board of directors, including newly created directorships, be filled only by a majority vote 
of directors then in office;

authorize our board of directors to issue, without stockholder approval, preferred stock that, if issued, could operate as 
a “poison pill” to dilute the stock ownership of a potential hostile acquirer to prevent an acquisition that is not 
approved by our board of directors;

require that stockholder actions must be effected at a duly called stockholder meeting by prohibiting stockholder action 
by written consent;

prohibit cumulative voting in the election of directors, which may otherwise allow holders of less than a majority of 
stock to elect some directors; and

establish advance notice requirements for stockholder nominations to our board of directors or for stockholder 
proposals that can be acted on at stockholder meetings and limit the right to call special meetings of stockholders to the 
Chairman of the Board, the Chief Executive Officer, the board of directors acting pursuant to a resolution adopted by a 
majority of directors or the Secretary upon the written request of stockholders entitled to cast not less than 35% of all 
the votes entitled to be cast at such meeting.

In addition, because we are incorporated in Delaware, we are governed by the provisions of Section 203 of the Delaware 
General Corporation Law, which may, unless certain criteria are met, prohibit large stockholders, in particular those owning 
15% or more of our outstanding voting stock, from merging or combining with us for a prescribed period of time.

General Risk Factors

Our credit agreement contains financial and operating restrictions that may limit our access to credit. If we fail to comply 
with financial or other covenants in our credit agreement, we may be required to repay indebtedness to our existing lenders, 
which may harm our liquidity.

Our credit agreement contains financial covenants that require us to maintain compliance with specified financial ratios. If we 
fail to comply with these covenants, the lenders could prevent us from borrowing under our credit agreement, require us to pay 
all amounts outstanding, require that we cash collateralize letters of credit issued under the credit agreement and restrict us from 
making acquisitions. If the maturity of our indebtedness is accelerated, we then may not have sufficient funds available for 
repayment or the ability to borrow or obtain sufficient funds to replace the accelerated indebtedness on terms acceptable to us, 
or at all.

Our current credit agreement also imposes restrictions on our ability to engage in certain activities, such as creating liens, 
making certain investments, incurring more debt, disposing of certain property, paying dividends and making distributions and 
entering into a new line of business.  While these restrictions have not impeded our business operations to date, if our plans 
change, these restrictions could be burdensome or require that we pay fees to have the restrictions waived. In addition, due to 
our current debt levels and financial ratios, we do not expect to make any acquisitions in 2021 due to restrictions related to the 
financial covenants in our credit agreement.

The  COVID-19  pandemic  has  adversely  affected  and  in  future  periods  is  expected  to  continue  to  adversely  affect  our 
business and operations.

The COVID-19 pandemic is adversely affecting, and is expected to continue to adversely affect, our business and operations 
and the business and operations of our customers.  We have experienced, and expect to continue to experience, unpredictable 

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reductions in demand for our services and products.  In response to the COVID-19 pandemic, companies within the oil and gas 
and aerospace industries (including our customers) have announced spending cuts and/or slowdowns (or temporary cessation) 
in production which, in turn, may result in decreases in awards of new contracts or adjustments, reductions, suspensions or 
cancellations of existing contracts.  In addition, as a result of the COVID-19 pandemic, some of our customers have been and 
could continue to be negatively impacted as a result of disruption in demand, which has led to delays and could lead to defaults 
on collections of receivables from them.  Such continued delays could negatively impact our business, results of operations and 
financial condition.

The continued spread of COVID-19 may result in a decrease in business and/or cause our customers to be unable to meet 
existing payment or other obligations to us, particularly in the event of a spread of COVID-19 in our market areas. The 
continued spread of COVID-19 could also negatively impact the availability of our key personnel necessary to conduct our 
business.  In addition, any significant disruption of global financial markets, reducing our ability to access capital, could 
negatively affect our liquidity.  Because the severity, magnitude and duration of the COVID-19 pandemic and its economic 
consequences are uncertain, rapidly changing and difficult to predict, the impact on our business, financial condition and results 
of operations remains uncertain and difficult to predict. While we expect the COVID-19 pandemic to have an adverse effect on 
our business, financial condition, liquidity, cash flow and results of operations, we are unable to predict the extent, nature or 
duration of these impacts at this time, although we expect such negative impacts for at least the next several quarters.

If the economic disruption caused by the COVID-19 pandemic increases in magnitude or continues longer than expected, 
we may have difficulty meeting the financial covenants in our credit agreement with our banks.

The Company expected that the economic disruption being caused by the COVID-19 pandemic was likely to cause our results 
in upcoming quarters to be less than what was required to meet the financial covenants in our then existing credit agreement 
with our banks.  We obtained an amendment to our credit agreement which included, among other terms, modifications to the 
financial covenants in the credit agreement, and a reduction in our revolving line of credit from $300 million to $175 million.  
We believe it is probable that we will be able to meet the amended financial covenants and that sufficient credit remains 
available under the amended Credit Facility to meet our liquidity needs.  However, due to the uncertainties and risks created by 
the COVID-19 pandemic, no assurance can be given that we will comply with these amended covenants, particularly if the 
pandemic increases in intensity or its duration is longer than expected.   If we are not able to meet the financial covenants in our 
credit agreement in future quarters, and cannot obtain a waiver from our lenders or further amend the Credit Agreement, we 
will be in default, which would give the lenders the right to terminate the agreement, not allow us to borrow on our line of 
credit, call all of our loans to be due and payable, and exercise any other remedies available to the lenders.  If we do default on 
our credit agreement and the lenders elect to not grant us a waiver or amendment and/or to commence exercising their remedies 
and we are unable to obtain other funding sources, our operations will be materially impacted and we may not be able to 
continue operating as a going concern.  If we do obtain alternate funding sources, this alternate financing could be on 
substantially different and adverse terms than our existing credit agreement, materially impacting our operations and 
profitability, and otherwise could significantly dilute our existing shareholders and have other materially adverse effects on us 
and our shareholders. Likewise, any waiver and amendment to our existing credit facility could be on substantially different and 
adverse terms to those that currently exist, materially impacting our profitability and results of operations.

Deteriorations in economic conditions in certain markets or other factors may cause us to recognize additional impairment 
charges for our goodwill.

During the first quarter of 2020, the Company’s market capitalization declined significantly compared to the fourth quarter of 
2019.  Over  the  same  period,  the  equity  value  of  the  Company’s  peer  group,  and  the  overall  U.S.  stock  market  also  declined 
significantly amid market volatility. In addition, oil prices had dropped significantly. These declines were driven in large part 
by  the  uncertainty  surrounding  the  COVID-19  pandemic  and  other  macroeconomic  events  such  as  the  geopolitical  tensions 
between  OPEC  and  Russia.  Based  on  these  factors,  the  Company  concluded  that  multiple  triggering  events  occurred  and, 
accordingly, an interim quantitative goodwill impairment test was performed for each reporting unit as of March 31, 2020. 

Based  upon  the  results  of  the  interim  quantitative  goodwill  impairment  test  during  the  first  quarter  of  2020,  the  Company 
recorded an aggregate impairment charge of $77.1 million, which included $57.2 million in the services reporting unit within 
the Services segment, and $19.3 million in the European reporting unit and $0.6 million in the Brazilian reporting unit, both 
within the International segment. 

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Significant continued deterioration in industry or economic conditions in which we operate, disruptions to our business, not 
effectively integrating acquired businesses, or other factors, may cause additional impairment charges to our goodwill in future 
periods. 

We may face risks regarding our information technology and security.

Significant disruptions of our information technology systems or breaches of information security could adversely affect our 
business.  We rely upon information technology systems to operate many parts of our business.  We routinely collect, store and 
transmit large amounts of sensitive or confidential information, including data from the results of our testing and inspections.  
We deploy and operate various technical and procedural controls to maintain the confidentiality and integrity of such sensitive 
or confidential information. Furthermore, as we automate more of our inspection process and procedures, including through the 
use of Mistras Digital, we become more vulnerable to security breaches and other system disruptions.  In addition, we rely on 
third parties for significant elements of our information technology infrastructure and, as a result, we are managing many 
independent vendor relationships with third parties who may or could have access to our confidential information.  The size and 
complexity of our information technology and information security systems, and those of our third-party vendors with whom 
we contract (and the large amounts of confidential information that is present on them), make such systems potentially 
vulnerable to service interruptions or to security breaches from inadvertent or intentional actions by our employees or vendors, 
or from attacks by malicious third parties. Such attacks are of ever-increasing levels of sophistication and expertise, including 
organized criminal groups, “hacktivists,” and others.  Due to the nature of some of these attacks, there is a risk that they may 
remain undetected for a period of time. While we have invested in the protection of data and information technology, there can 
be no assurance that our efforts will prevent service interruptions or security breaches. Any such interruption or breach of our 
systems could adversely affect our business operations and/or result in the loss of critical or sensitive confidential information, 
and could result in financial, legal, business and reputational harm to us.  We maintain cyber liability insurance; however this 
insurance may not be sufficient to cover the financial, legal, business or reputational losses that may result from an interruption 
or breach of our systems.  The occurrence or perception of security breaches in connection with our asset protection solutions or 
our customers’ concerns about internet security or the security of our solutions, whether warranted or not, would likely harm 
our reputation and business, inhibit market acceptance of our asset protection solutions and cause us to lose customers, any of 
which would harm our financial condition and results of operations.

In addition, much of our computer and communications hardware is located at a single facility. We have a back-up data-center 
and storage in a different geographic area. Should a natural disaster or some other event occur that damages our primary data 
center or significantly disrupts its operation, such as human error, fire, flood, power loss, telecommunications failure, break-ins, 
terrorist attacks, acts of war and similar events, we could suffer temporary interruption of key functions and capabilities before 
the back-up facility is fully operational.

We are subject to privacy and data security/protection laws in the jurisdictions in which we operate and may be exposed to 
substantial costs and liabilities associated with such laws and regulations.

The regulatory environment surrounding information security and privacy is increasingly demanding, with frequent imposition 
of new and changing requirements. The European Union's General Data Protection Regulation (“GDPR”), which became 
effective in May 2018, imposed significant new requirements on how companies process and transfer personal data, as well as 
significant fines for non-compliance. In addition to GDPR, many states in the U.S. have enacted, or are considering, data 
privacy requirements similar to GDPR, and thus we will need to ensure our procedures comply with these various state laws. 
Compliance with changes in privacy and information security laws and standards may result in significant expense due to 
increased investment in technology and the development of new operational processes, which could have a material adverse 
effect on our financial condition and results of operations. In addition, the payment of potentially significant fines or penalties 
in the event of a breach of the GDRP or other privacy and information security laws, as well as the negative publicity associated 
with such a breach, could damage the Company’s reputation and adversely impact product demand and customer relationships.

Events such as natural disasters, industrial accidents, epidemics, pandemics, war and acts of terrorism, and adverse weather 
conditions could disrupt our business or the business of our customers, which could significantly harm our operations, 
financial results and cash flow.

Our operations and those of our customers are susceptible to the occurrence of catastrophic events outside our control, which 
may include events like epidemics, pandemics and other health crises, severe weather conditions, industrial accidents, and acts 
of war and terrorism, to name a few. Any such events could cause a serious business disruption that reduces our customers’ 
need or interest in purchasing our asset protection solutions. In the past, such events have resulted in order cancellations and 
delays because customer equipment, facilities or operations have been damaged, or are not then operational or available. A 
large portion of our customer base has operations in the Gulf of Mexico, which is subject to hurricanes and tropical storms. 

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Hurricane-related disruptions to our customers’ operations have adversely affected our revenues in the past. Such events in the 
future may result in substantial delays in the provision of solutions to our customers and the loss of valuable equipment. In 
addition, our results can be adversely impacted by severe winter weather conditions, which can result in lost workdays and 
temporary closures of customer facilities or outdoor projects.  While our business may not be directly impacted by the 
COVID-19 coronavirus like other industries such as travel and restaurants, the safety measures being taken in an attempt to 
slowdown the spread of COVID-19 has resulted in a slowdown of our business.  

In addition, these events could disrupt commodity prices or financial markets or have other negative macroeconomic impacts, 
such as those being caused by COVID-19 coronavirus, which could harm our business. 

If we lose key members of our senior management team upon whom we are dependent, we may be less effective in managing 
our operations and may have more difficulty achieving our strategic objectives.

Our future success depends to a considerable degree upon the availability, contributions, vision, skills, experience and effort of 
our senior management team. We have in place various compensation programs, such as an annual cash incentive program, 
equity incentive program and a severance policy, each designed to incentivize and retain our key senior managers.  At this time, 
we do not have any reason to believe that we may lose the services of any of these key persons in the foreseeable future and we 
believe our compensation programs will help us retain these individuals. We believe we have sufficient depth in our executive 
management to continue our success if we were to lose the services of an executive.  However, an unplanned loss or 
interruption of the service of numerous key members of our senior management team could harm our business, financial 
condition and results of operations and could significantly reduce our ability to manage our operations and implement our 
strategy.

Intellectual property may impact our business and results of operations.

Our ability to compete effectively depends in part upon the maintenance and protection of the intellectual property related to 
our asset protection solutions. Patent protection is unavailable for certain aspects of the technology and operational processes 
important to our business and any patent or patent applications, trademarks or copyrights held by us or to be issued to us, may 
not adequately protect us. Some of our trademarks that are not in use may become available to others. To date, we have relied 
principally on copyright, trademark and trade secrecy laws, as well as confidentiality agreements and licensing arrangements, to 
establish and protect our intellectual property. However, we have not obtained confidentiality agreements from all our 
customers and vendors. Although we obligate our employees to confidentiality, we cannot be certain that these obligations will 
be honored or enforceable.

We may require additional capital to support business growth, which might not be available.

We intend to continue making investments to support our business growth and may require additional funds to respond to 
business challenges or opportunities, including the need to develop new, or enhance our current, asset protection solutions, 
enhance our operating infrastructure or acquire businesses and technologies.  Accordingly, we may need to engage in equity or 
debt financings to secure additional funds.  If we raise additional funds through further issuances of equity or convertible debt 
securities, our current stockholders could suffer significant dilution, and any new equity securities we issue could have rights, 
preferences and privileges superior to those of holders of our common stock.  Our current credit facility (as amended on May 
15, 2020) meets our current needs, except that due to our current debt levels, the facility limits our ability to make acquisitions 
without the banks' approval until our debt ratio improves.  If we were to secure other debt financing in the future, it could 
involve restrictive covenants relating to our capital-raising activities and other financial and operational matters, which may 
make it more difficult for us to obtain additional capital and to pursue business opportunities, including potential acquisitions.  
In addition, no assurance can be given that adequate or acceptable financing will be available to us, in which case we may not 
be able to grow our business, including through acquisitions, or respond to business challenges.

ITEM 1B.                                       UNRESOLVED STAFF COMMENTS

None.

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ITEM 2.                                                PROPERTIES

As of December 31, 2020, we operated approximately 120 facilities in 10 countries, with our corporate headquarters located in 
Princeton Junction, New Jersey. Our headquarters in Princeton Junction is our primary location, where most of our 
manufacturing and research and development is conducted. While we lease most of our facilities, as of December 31, 2020, we 
owned properties located in Monroe, North Carolina; Trainer, Pennsylvania; LaPorte, Texas; Burlington, Washington; 
Evanston, Wyoming and Jonquiere, Quebec. Our Services segment utilizes approximately 80 facilities throughout North 
America (including Canada). Our Products and Systems segment’s primary location is in our Princeton Junction, NJ facility. 
Our International segment has approximately 40 facilities including locations in Belgium, Brazil, France, Germany, 
Greece, India, the Netherlands and the United Kingdom. We believe that all of our facilities are well maintained and are 
suitable and adequate for the foreseeable future.

ITEM 3.                                                LEGAL PROCEEDINGS

We are subject to periodic legal proceedings, investigations and claims that arise in the ordinary course of business. See 
“Litigation” in Note 18-Commitments and Contingencies to the consolidated financial statements contained in Item 8 of this 
Annual Report for a description of legal proceedings involving us and our business, which is incorporated herein by reference.

ITEM 4.                                                MINE SAFETY DISCLOSURES

None.

ITEM 5.                                                MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASE OF EQUITY SECURITIES

Market for Common Stock

Our common stock currently trades on the New York Stock Exchange (NYSE) under the ticker symbol “MG.” 

Holders of Record

As of March 11, 2021, there were 11 holders of record of our Common Stock. The number of record holders was determined 
from the records of our transfer agent and does not include beneficial owners of common stock whose shares are held in the 
names of various security brokers, dealers, and registered clearing agencies. The transfer agent of our common stock is 
American Stock Transfer & Trust Company, 6201 15th Avenue, Brooklyn, New York 11219.

Dividends

No cash dividends have been paid on our Common Stock to date. We currently intend to retain our future earnings, if any, to 
finance the expansion of our business and do not expect to pay any cash dividends in the foreseeable future.

Purchases of Equity Securities

The following sets forth the shares of our common stock we acquired during the fourth quarter of 2020 pursuant to the 

surrender of shares by employees to satisfy minimum tax withholding obligations in connection with the vesting of restricted 
stock units.

Month Ending
October 31, 2020
November 30, 2020
December 31, 2020

Total Number of Shares (or
Units) Purchased

Average Price Paid per
Share (or Unit)

Total Number of Shares 
Purchased as Part of 
Publicly Announced Plans 
or Programs 

Approximate Dollar Value of 
Shares that May Yet Be 
Purchased Under the Plans or 
Programs

221  $ 
5,281  $ 
18,475  $ 

4.06 
4.39 
7.76 

—  $ 
—  $ 
—  $ 

— 
— 
— 

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`ITEM 6.                                              SELECTED FINANCIAL DATA

The following table presents selected financial data for the years ended December 31, 2020, 2019, 2018, 2017, the transition 
period ended December 31, 2016 (see footnote 5 below) and the fiscal years ended May 31, 2016. This selected financial data 
should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” 
in Item 7 and the audited consolidated financial statements and the notes thereto in Item 8 in this Annual Report.

For the year ended December 31,

2020 (1)

2019 (2)

2018 (3)

2017 (4)

For the 
Transition 
period ended

For the fiscal 
year 
ended May 31,

December 
31, 2016 (5)

2016  (6)

($ in thousands, except per share data)

$  592,571  $  748,586  $  742,354  $  700,970  $  404,161  $  719,181 

178,531 

217,297 

207,874 

187,712 

117,004 

(101,217)   

24,137 

22,221 

4,160 

17,533 

203,008 

43,177 

$ 

(99,461)  $ 

6,060  $ 

6,836  $ 

(2,175)  $ 

9,568  $ 

24,654 

29,147 

29,147 

28,740 

29,046 

28,406 

29,427 

28,422 

28,422 

28,989 

30,125 

28,856 

29,891 

$ 

$ 

(3.41) 

(3.41) 

$ 

$ 

0.21 

0.21 

$ 

$ 

0.24 

0.23 

$ 

$ 

(0.08) 

(0.08) 

$ 

$ 

0.33  $ 

0.32  $ 

0.85 

0.82 

$ 

25,760  $ 

15,016  $ 

25,544  $ 

27,541  $ 

19,154  $ 

21,188 

583,313 

719,878 

694,037 

554,441 

469,427 

482,675 

235,096 

271,887 

303,617 

181,491 

103,466 

104,776 

$  197,021  $  285,822  $  270,897  $  270,619  $  270,582  $  276,163 

$ 

67,802  $ 

59,110  $ 

41,664  $ 

55,799  $ 

30,259  $ 

68,124 

(14,969)   

(25,280)   

(155,450)   

(102,797)   

(17,374)   

(16,752) 

$ 

(44,169)  $ 

(44,137)  $  113,969 

53,045  $ 

(12,869)  $ 

(40,378) 

Statement of Income Data:

Revenues

Gross profit

Income (loss) from operations 
Net income (loss) attributable to Mistras 
Group, Inc.

Per Share Information:
Weighted average common shares 
outstanding:

Basic

Diluted

Earnings (loss) per common share:

Basic

Diluted

Balance Sheet Data:

Cash and cash equivalents

Total assets

Total long-term debt and obligations 
under finance leases, including current 
portion
Total Mistras Group, Inc. stockholders’ 
equity

Cash Flow Data:
Net cash provided by operating activities

Net cash (used in) investing activities
Net cash (used in) provided by financing 
activities

1 - Includes pre-tax charges of $108.4 million relating to special items, including impairment charges of $106.1 million. See the 
Income from Operations table in Item 7 for a description of these items.  The impact of these items, net of taxes, on net income 
and diluted earnings per share was $94.0 million and $3.22, respectively. 

2 - Includes pre-tax charges of $5.7 million relating to special items. See the Income from Operations table in Item 7 for a 
description of these items.  The impact of these items, net of taxes, on net income and diluted earnings per share was $4.4 
million and $0.15, respectively. The Company modified the prior year tax effect on special items to be consistent with the 
current year methodology, which was to apply the current jurisdictional tax rate to each specific special item. The impact of this 
change on the year ended December 31, 2019 was a reduction of after-tax charges related to the special items of approximately 
$1.5 million and $0.05 per diluted share.

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3 - Includes pre-tax charges of $9.4 million relating to special items. The impact of these items, net of taxes, on net income and 
diluted earnings per share was $9.3 million and $0.32, respectively, including a $1.7 million tax charge related to the Tax Act.

4 - Includes pre-tax charges of $21.0 million relating to special items. The impact of these items, net of taxes, on net income 
and diluted earnings per share was $14.9 million and $0.51, respectively, including a $2.0 million tax charge related to the Tax 
Act.

5 - On January 3, 2017, the Company's Board of Directors approved a change in the Company's fiscal year end from May 31 to 
December 31, effective December 31, 2016. In connection with this change, we previously filed a Transition Report on Form 
10-K to report the results of the seven-month transition period from June 1, 2016 to December 31, 2016. The transition period 
ended December 31, 2016 is the seven-month period from June 1, 2016 to December 31, 2016. Includes pre-tax charges of 
$2.2 million relating to special items. The impact of these items, net of taxes, on net income and diluted earnings per share was 
$1.6 million and $0.05, respectively.

6 -  Includes pre-tax charges (benefits) of $6.0 million in fiscal 2016 relating to special items. Net income decreased by these 
items, net of taxes, by $3.2 million in fiscal 2016. The decrease of these items on diluted earnings per share was  ($0.11) in 
fiscal 2016. 

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ITEM 7.                                                MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATION

The following Management’s Discussion and Analysis (“MD&A”) provides a discussion of our results of operations and 

financial position for the year ended December 31, 2020. A discussion of our results of operations and financial position for the 

year ended December 31, 2019 is included in Part II–Item 7, Management's Discussion and Analysis of Financial Condition and 

Results of Operations of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 filed with the SEC on 

March 27, 2020, which discussion is incorporated herein by reference. The MD&A should be read together with our 

consolidated financial statements and related notes included in Item 8 in this Annual Report on Form 10-K.  Unless otherwise 

specified or the context otherwise requires, “Mistras,” “the Company,” “we,” “us” and “our” refer to Mistras Group, Inc. and its 

consolidated subsidiaries. The MD&A includes the following sections:

•
•
•
•
•
•
•

Forward-Looking Statements
Overview
Note about Non-GAAP Measures
Consolidated Results of Operations
Liquidity and Capital Resources
Critical Accounting Estimates
Recent Accounting Pronouncements

Forward-Looking Statements

This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities 

Act of 1933 (Securities Act), and Section 21E of the Securities Exchange Act of 1934 (Exchange Act). Such forward-looking 

statements include those that express plans, anticipation, intent, contingency, goals, targets or future development and/or 

otherwise are not statements of historical fact. These forward-looking statements are based on our current expectations and 

projections about future events and they are subject to risks and uncertainties known and unknown that could cause actual 

results and developments to differ materially from those expressed or implied in such statements. See “Forward-Looking 

Statements” at the beginning of Item 1 of this Annual Report.

At the time of this report, the COVID-19 pandemic is continuing to have a negative impact on us and our key markets and is 

causing significant economic disruption worldwide.  Our discussion below is qualified by the unknown impact that the 

COVID-19 pandemic will continue to have on our business and the economy in general, including the duration of the health 

risk the COVID-19 pandemic will cause and the resulting economic disruption.  

Overview

The Company is a leading "OneSource™" multinational provider of integrated technology-enabled asset protection solutions, 

helping to maximize the safety and operational uptime for civilization’s most critical industrial and civil assets.

Backed by an innovative, data-driven asset protection portfolio, proprietary technologies, and decades-long legacy of industry 

leadership, the Company leads clients in the oil and gas, aerospace and defense, power generation, infrastructure, and 

manufacturing industries towards achieving and maintaining operational excellence. By supporting these organizations that help 

fuel our vehicles and power our society; inspecting components that are trusted for commercial, defense, and space craft; and 

building real-time monitoring equipment to enable safe travel across bridges, the Company helps the world at large.

The company’s core capabilities also include non-destructive testing (“NDT”) field inspections enhanced by advanced robotics, 
laboratory quality control and assurance testing, sensing technologies and NDT equipment, asset and mechanical integrity 
engineering services, and light mechanical maintenance and access services. The Company enhances value for its clients by 
integrating asset protection throughout supply chains and centralizing integrity data through a suite of Industrial IoT-connected 
digital software and monitoring solutions. 

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Our operations consist of three reportable segments: Services, International, and Products and Systems.

•

•

•

Services provides asset protection solutions predominantly in North America, with the largest concentration in the 
United States, followed by Canada, consisting primarily of NDT, inspection, mechanical and engineering services that 
are used to evaluate the structural integrity and reliability of critical energy, industrial and public infrastructure and 
commercial aerospace components.  PCMS software and pipeline related software and data analysis solutions are 
included in this segment.

International offers services, products and systems similar to those of the other segments to select markets within 
Europe, the Middle East, Africa, Asia and South America, but not to customers in China and South Korea, which are 
served by the Products and Systems segment. 

Products and Systems designs, manufactures, sells, installs and services the Company’s asset protection products and 
systems, including equipment and instrumentation, predominantly in the United States.

Given the role our solutions play in enhancing the safe and efficient operation of infrastructure, we have historically provided a

majority of our solutions to our customers on a regular, recurring basis. We perform these services largely at our customers’ 

facilities, while primarily servicing our aerospace customers at our network of state-of-the-art, in-house laboratories. These 

solutions typically include NDT and inspection services, and can also include a wide range of mechanical services, including 

heat tracing, pre-inspection insulation stripping, coating applications, re-insulation, engineering assessments and long-term 

condition-monitoring. Under this business model, many customers outsource their inspection to us on a “run and maintain” 

basis. We have established long-term relationships as a critical solutions provider to many of the leading companies with asset-

intensive infrastructure in our target markets. These markets include oil and gas (downstream, midstream, upstream and 

petrochemical), commercial aerospace and defense, power generation (fossil, nuclear, alternative, renewable, and transmission 

and distribution), public infrastructure, chemicals, transportation, primary metals and metalworking and research and 

engineering institutions.

We have focused on providing our advanced asset protection solutions to our customers using proprietary, technology-enabled 

software and testing instruments, including those developed by our Products and Systems segment. We have made numerous 

acquisitions in an effort to grow our base of experienced, certified personnel, expand our service lines and technical capabilities, 

increase our geographical reach, complement our existing offerings, and leverage our fixed costs. We have increased our 

capabilities and the size of our customer base through the development of applied technologies and managed support services, 

organic growth and the integration of acquired companies. These acquisitions have provided us with additional service lines, 

technologies, resources and customers which we believe enhance our advantages over our competition.

We believe long-term growth can be realized in all of our target markets. Our level of business and financial results are 

impacted by world-wide macro- and micro-economic conditions generally, as well as those within our target markets. Among 

other things, we expect the timing of our oil and gas customers inspection spend to be impacted by oil price fluctuations. 

2020 Developments

In March 2020, the World Health Organization declared the outbreak of the COVID-19 coronavirus (COVID-19) as a 

pandemic, which continues to infect the population throughout the United States and most other parts of the world. The 

COVID-19 pandemic has caused significant volatility in domestic and international markets. There is on-going uncertainty 
around the breadth and duration of business disruptions related to COVID-19, as well as its impact on the U.S. and international 
economies.  In addition, oil prices have dropped significantly, and airline traffic has experienced a significant decline. In 
response to various factors surrounding the COVID-19 pandemic and, in the case of the oil and gas market, other 
macroeconomic events, companies within the oil and gas and aerospace industries (including our customers) have reduced 

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spending and/or slowed down (or temporarily ceased) production. This, in turn, resulted in decreases in awards of new contracts 

or adjustments, reductions, suspensions or cancellations of existing contracts. 

The COVID-19 pandemic, significant volatility in oil prices and decreased traffic in the aerospace industry have adversely 

affected our workforce and operations, as well as the operations of our customers, suppliers and contractors. These negative 

factors have also resulted in significant volatility and uncertainty in the markets in which we operate. To successfully navigate 

through this unprecedented period, we continue to focus on the following key priorities:

•

Ensuring the health and safety of our employees and those of our customers and suppliers;

• Maintaining business continuity and financial strength and stability; and

•

Serving our customers as they provide essential products and services to the world.

While we cannot fully assess the impact that the COVID-19 pandemic or the significant volatility in oil prices will continue to 
have on our operations at this time, there are certain impacts that we have identified: 

•

•

The financial market volatility that resulted from COVID-19 and the drop in oil prices required that we reassess the 
goodwill we had recorded related to various prior acquisitions under the guidance of ASC 350 during the first quarter 
of 2020.  We determined that the fair values of various reporting units were less than their carrying values (including 
goodwill).  As a result, we recorded an impairment charge related to goodwill of approximately $77.1 million during 
the first quarter of 2020.  See Note 8-Goodwill to the consolidated financial statements.   

These same events required that we reassess the tangible and intangible assets recorded under the guidance of ASC 
360 during the first quarter of 2020. We determined that the fair values of certain asset groups were less than their 
carrying values (excluding goodwill). As a result, we recorded impairment charges related to intangible assets of 
approximately $28.8 million and a right-of-use asset of approximately $0.2 million during the first quarter of 2020. 
See Note 9-Intangible Assets and Note 17-Leases to the consolidated financial statements. 

To respond to the economic downturn resulting from the factors discussed above, in March 2020 we initiated a cost reduction 

and efficiency program.  As part of this program, our named executive officers took voluntarily temporary salary reductions 

ranging from 25% to 45% of their base salary. In addition, we instituted a reduction for certain other salaried employees, at 

lower percentages, and suspended our voluntary match under our sponsored savings plans for our U.S. and Canadian 

employees. These reductions became effective at the beginning of the second quarter of 2020 and, except for the salary 

reductions for certain lower salaried employees, continued through the end of the third quarter of 2020. In addition, our non-

employee directors voluntarily agreed to a $3,750 reduction in their second and third quarter 2020 director's fee payments. 

Beginning in the fourth quarter of 2020, all salary and director fees reductions were removed and pay levels were returned to 

first quarter levels on a prospective basis, though certain other cost reduction measures have remained in place.

We are currently unable to predict with certainty the overall impact that the COVID-19 pandemic and volatility in oil prices 

may have on our business, results of operations, liquidity or in other ways which we cannot yet determine.  We will continue to 

monitor market conditions and respond accordingly. Refer to Item 1A. Risk Factors in Part I of this 2020 Annual Report. 

Note about Non-GAAP Measures

The Company prepares its consolidated financial statements in accordance with U.S. GAAP.  In this MD&A under the heading 

"Income (loss) from Operations", the non-GAAP financial performance measure "Income (loss) before special items" is used 
for each of our three segments, the Corporate segment and the Total Company, with tables reconciling the measure to a 
financial measure under GAAP. This presentation excludes from "Income (loss) from Operations" (a) transaction expenses 
related to acquisitions, such as professional fees and due diligence costs, (b) the net changes in the fair value of acquisition-
related contingent consideration liabilities, (c) impairment charges, (d) reorganization and other costs, which includes items 
such as severance, labor relations matters and asset and lease termination costs and (e) other special items. These adjustments 

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have been excluded from the GAAP measure because these expenses and credits are not related to our or any individual 

segment's core business operations.  The acquisition related costs and special items can be a net expense or credit in any given 

period. Our management uses this non-GAAP measure as a measure of operating performance and liquidity to assist in 

comparing performance from period to period on a consistent basis, as a measure for planning and forecasting overall 

expectations and for evaluating actual results against such expectations. We believe investors and other users of our financial 

statements benefit from the presentation of this non-GAAP measure in evaluating our performance.  Income (loss) before 

special items excludes the identified adjustments, which provides additional tools to compare our core business operating 

performance on a consistent basis and measure underlying trends and results in our business.  Income (loss) before special items 

is not used to determine incentive compensation for executives or employees, nor is it a replacement for the reported GAAP 

financial performance and/or necessarily comparable to the non-GAAP financial measures of other companies.

Consolidated Results of Operations

Year ended December 31, 2020 vs. Year ended December 31, 2019

 The following table summarizes our consolidated statements of operations for the years ended December 31, 2020 and 2019:

Revenues

Gross profit

Gross profit as a % of Revenue

Income (loss) from operations

Income (loss) from operations as a % of Revenue

Income (loss) before provision for income taxes

Net income (loss)

Net income (loss) attributable to Mistras Group, Inc.

Revenues

Revenues by segment for the years ended December 31, 2020 and 2019 were as follows:

Revenues

Services

International

Products and Systems

Corporate and eliminations

For the year ended December 31,

2020

2019

($ in thousands)

$  592,571 

$  748,586 

178,531 

217,297 

 30.1 %

 29.0 %

(101,217) 

24,137 

 (17.1) %

 3.2 %

(114,172) 

(99,466) 

$ 

(99,461) 

$ 

10,439 

6,080 

6,060 

For the year ended December 31,

2020

2019

($ in thousands)

$ 

476,164  $ 

595,130 

107,556 

16,449 

(7,598)   

144,271 

18,583 

(9,398) 

$ 

592,571  $ 

748,586 

Revenue was $592.6 million for the year ended December 31, 2020, a decrease of $156.0 million, or 20.8%, compared with the 
year ended December 31, 2019.  The decrease in revenue across all our segments was primarily the result of the impact of 
COVID-19, which disrupted the timing of projects or deferral of purchases for many of our customers. The decrease primarily 
was driven by the Services segment, which experienced a revenue decrease of $119.0 million, or 20.0%, driven by double-digit 
organic decline.  The International segment revenues decreased  25.4% due predominantly to the double-digit organic decline. 
The Products and Systems segment decreased 11.5%, driven by lower sales volume. 

Revenues from oil and gas customers comprised 57% and 58% of total revenue for the years ended December 31, 2020 and 
2019, respectively.  Revenues from aerospace and defense customers comprised 12% and 13% of total revenue for the years 

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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ended December 31, 2020 and 2019, respectively. The Company's top ten customers comprised approximately 32% of total 
revenue for the year ended December 31, 2020, as compared to 34% for the year ended December 31, 2019, with no customer 
accounting for 10% or more of total revenue in either twelve month period.  

Gross Profit

Gross profit by segment for the years ended December 31, 2020 and 2019 was as follows:

Gross profit

Services

    % of segment revenue

International

    % of segment revenue

Products and Systems

    % of segment revenue

Corporate and eliminations

    % of total revenue

For the year ended December 31,

2020

2019

($ in thousands)

$  141,084 

$  165,513 

 29.6 %

 27.8 %

31,046 

43,145 

 28.9 %

6,826 

 41.5 %

(425) 

 29.9 %

8,639 

 46.5 %

— 

$  178,531 

$  217,297 

 30.1 %

 29.0 %

Gross profit decreased $38.8 million, or 17.8%, for the year ended December 31, 2020 compared to the year ended 
December 31, 2019, with a sales decrease of $156.0 million, or 20.8%.  COVID-19, the significant drop in oil prices and a 
decrease in aerospace production have had a significant unfavorable impact on sales volume; however, gross profit margin 
improved due primarily to better employee utilization and, to a lesser extent, the favorable impact of mix of sales driven by the 
Services segment. Gross profit margin was 30.1% and 29.0% for the years ended December 31, 2020 and 2019, respectively. 
Services segment gross profit margins had a year-on-year increase of 180 basis points to 29.6% for the year ended 
December 31, 2020, due primarily to better employee utilization, favorable mix of sales on lower sales volume and Canadian 
wage subsidies. International segment gross margins had a year-on-year decrease of 100 basis points to 28.9% for the year 
ended December 31, 2020, due primarily to lower levels of employee utilization and sales mix. Products and Systems segment 
gross margins decreased by 500 basis points for the year ended December 31, 2020 to 41.5%, driven by unfavorable sales mix. 

Operating Expenses

Operating expenses for the years ended December 31, 2020 and 2019 was as follows:

Operating Expenses

Selling, general and administrative expenses

Impairment charges

Bad debt provision for troubled customers, net of recoveries

Pension withdrawal expense

Legal settlement and litigation charges, net

Research and engineering

Depreciation and amortization
Acquisition-related expense, net

For the year ended December 31,

2020

2019

($ in thousands)

$  157,157 

$  168,621 

106,062 

— 

— 

(220) 

2,892 

13,520 
337 

— 

3,038 

848 

— 

3,045 

16,733 
875 

Operating expenses increased $86.6 million, or 44.8%, for the year ended December 31, 2020 compared to the year ended 
December 31, 2019 due predominantly to impairment charges of $106.1 million in 2020 as more fully described in Note 8-
Goodwill, Note 9-Intangible Assets and Note 17-Leases to the consolidated financial statements. Amortization expense 

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decreased from prior year due to a lower net carrying amount of intangible assets as a result of the 2020 impairment charges. 
Selling, general and administrative expenses decreased $11.5 million, or 6.8% for the year ended December 31, 2020 compared 
to the year ended December 31, 2019 primarily due to the Company's cost reduction and efficiency program initiated during the 
first quarter of 2020 in response to COVID-19 as more fully described in 2020 Developments under the Overview of this 
section. Transactional foreign exchange expense, which is included within selling, general and administrative expenses, was 
approximately $3.6 million higher in 2020 as compared to 2019, due to volatility in certain foreign currencies. 

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Income (Loss) from Operations 

The following table shows a reconciliation of segment income (loss) from operations to income (loss) before special items 
(unaudited) for the years ended December 31, 2020 and 2019:

Services:

Income (loss) from operations (GAAP)

Pension withdrawal expense

Impairment charges

Bad debt provision for troubled customers, net of recoveries

Reorganization and other costs

Legal settlement and litigation charges, net

Acquisition-related expense (benefit), net
Income before special items (unaudited, non-GAAP)

International:

Income (loss) from operations (GAAP)

Impairment charges

Reorganization and other costs
Bad debt provision for troubled customers, net of recoveries
Income (loss) before special items (unaudited, non-GAAP)

Products and Systems:

Loss from operations (GAAP)
Reorganization and other costs

Loss before special items (unaudited, non-GAAP)

Corporate and Eliminations:

Loss from operations (GAAP)

Legal settlement and litigation charges, net
Loss on debt modification
Reorganization and other costs

Acquisition-related expense (benefit), net

For the year ended December 31,

2020

2019

($ in thousands)

$ 

(44,222)  $ 

49,593 

— 

86,200 

— 

141 

81 

337 
42,537  $ 

(21,855)  $ 

19,862 

1,290 
— 
(703)  $ 

848 

— 

3,018 

302 

— 

541 
54,302 

5,856 

— 

266 
20 
6,142 

(936)  $ 
5 

(931)  $ 

(529) 
218 

(311) 

(34,204)  $ 

(30,783) 

(301)   
645 
177 

— 

— 
— 
104 

334 

$ 

$ 

$ 

$ 

$ 

$ 

Loss before special items (unaudited, non-GAAP)

$ 

(33,683)  $ 

(30,345) 

Total Company:

Income (loss) from operations (GAAP)

Pension withdrawal expense

Impairment charges

Bad debt provision for troubled customers, net of recoveries

Legal settlement and litigation charges, net

Loss on debt modification

Reorganization and other costs

Acquisition-related expense (benefit), net
Income before special items (unaudited, non-GAAP)

$ 

(101,217)  $ 

24,137 

— 

106,062 

— 

(220)   

645 

1,613 

337 
7,220  $ 

848 

— 

3,038 

— 

— 

890 

875 
29,788 

$ 

See section Note about Non-GAAP Measures in this report for an explanation of the use of non-GAAP measurements.

Total Company income from operations (GAAP) decreased by $125.4 million, or 519.3% compared to the year ended 
December 31, 2019. Total Company income (loss) before special items (non-GAAP) decreased by $22.6 million or 75.8% 

38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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compared with the year ended December 31, 2019. Operating expenses, excluding special items (non-GAAP), as a percentage 
of revenue, was 28.9% for the year ended December 31, 2020 compared to 25.0% for the year ended December 31, 2019. The 
COVID-19 outbreak and volatility in oil prices has adversely affected our workforce and operations, as well as the operations of 
our customers, suppliers and contractors and was the primary reason for the impairment charges. Income before special items as 
a percentage of revenue decreased by 280 basis points to 1.2% for the year ended December 31, 2020 from 4.0% for the year 
ended December 31, 2019.  These negative factors have resulted in significant volatility and uncertainty in the markets in which 
we operate. We are currently unable to predict or determine the overall impact that the COVID-19 pandemic and change in oil 
prices may have on our business, results of operations, or liquidity. Refer to Item 1A. Risk Factors in Part I of this annual report 
for further discussion.

Interest Expense

Interest expense was $13.0 million and $13.7 million for the years ended December 31, 2020 and December 31, 2019, 
respectively. The decrease was due to lower average level of borrowings on our Credit Agreement attributable primarily to 
payments on borrowings for the acquisition completed during the fourth quarter of 2018, partially offset by an increase in the 
base borrowing rate effected during the second quarter as a result of the May 2020 amendment to our Credit Agreement.

Income Taxes

Our effective income tax rate was approximately 12.9% for the year ended December 31, 2020, compared to 41.8% for the year 
ended December 31, 2019. The decrease in effective tax rate was primarily driven by the impact of the non-deductible goodwill 
impairment partially offset by the benefit from the carryback of the current year domestic net operating loss, along with a 
decrease in the impact on our effective tax rate of nondeductible share based compensation, and foreign rate changes. 

On March 27, 2020, the United States enacted the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The 
CARES Act is an approximately $2 trillion emergency economic stimulus package in response to the Coronavirus outbreak, 
which among other things contains numerous income tax provisions.  Some of these tax provisions are effective retroactively 
for years ending before the date of enactment.  The CARES Act provides a five-year carryback of net operating losses 
generated in years 2018 through 2020. As the statutory federal income tax rate applicable to certain years within the carryback 
period is 35%, carryback to those years of our estimated 2020 annual federal tax loss provides a tax benefit in excess of the 
current federal statutory rate of 21%, resulting in an increased income tax benefit of $1.9 million. We project that the income 
tax effects of the CARES Act will result in a cash refund of $4.8 million in 2021 of taxes paid in prior years. 

On December 27, 2020, the United States enacted the Consolidated Appropriations Act, 2021, (the "Appropriations Act") an 
additional stimulus package providing financial relief for individuals and small business. The Appropriations Act contains a 
variety of tax provisions, including full expensing of business meals in 2021 and 2022, and expansion of the employee retention 
tax credit. We are currently evaluating the impact of this guidance on our consolidated financial position, results of operations, 
and cash flows, but does not expect it to have a material impact.

In response to the COVID-19 pandemic, the American Rescue Plan Act was signed into law on March 11, 2021.  This act, 
among other things, provides economic relief provisions to individuals and funding to certain businesses and programs.  We are 
currently evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows, but 
does not expect it to have a material impact.

On June 28, 2019, the Canadian province of Alberta enacted the Job Creation Tax Cut which reduced the Alberta corporate 
income tax rate from 12% to 11% starting in 2019 with further annual reductions to 10% in 2020, 9% in 2021, and 8% in 2022.  
This rate reduction had a favorable impact of approximately $1.9 million on our net deferred tax liabilities in this jurisdiction in 
2019. As part of Alberta’s Recovery plan associated with the COVID-19 pandemic, Alberta accelerated the decrease in income 
tax rates from 10% in 2020 to 8% effective July 1, 2020.  The accelerated tax rate reduction did not have a material impact on 
our net deferred tax liabilities but did reduce current taxes.

Income tax expense varies as a function of pre-tax income and the level of non-deductible expenses, such as certain amounts of 
meals and entertainment expense, valuation allowances, and other permanent differences. It is also affected by discrete items 
that may occur in any given year but are not consistent from year to year.  Our effective income tax rate may fluctuate over the 
next few years due to many variables including the amount and future geographic distribution of our pre-tax income, changes 
resulting from our acquisition strategy, and increases or decreases in our permanent differences.

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Liquidity and Capital Resources

Overview

The Company has funded its operations from cash provided from operations, bank borrowings and lease financings. 
Management believes that the Company's existing cash and cash equivalents, anticipated cash flows from operating activities, 
and available borrowings under our credit agreement will be more than sufficient to meet anticipated cash needs over the next 
12 months.  The Company generated operating cash flow of $67.8 million and $59.1 million for the years ended December 31, 
2020 and 2019, respectively. Capital expenditures for the purchase of property, plant and equipment and of intangible assets 
was $15.8 million and $22.9 million for the years ended December 31, 2020 and 2019, respectively. 

Cash Flows Table

The following table summarizes our cash flows for the years ended December 31, 2020 and 2019:

($ in thousands)
Net cash provided by (used in):

Operating activities
Investing activities
Financing activities

Effect of exchange rate changes on cash

Net change in cash and cash equivalents

Cash Flows from Operating Activities

For the year ended December 31,

2020

2019

$ 

67,802  $ 
(14,969)   
(44,169)   

2,080 

59,110 
(25,280) 
(44,137) 

(221) 

$ 

10,744  $ 

(10,528) 

Cash provided by operating activities for the year ended December 31, 2020 was $67.8 million, an increase of $8.7 million 
from the prior year. The increase was primarily attributable to movements in working capital driven by the increase in net 
accounts receivable collections of $19.0 million offset by less net income.

Cash Flows from Investing Activities

Net cash used in investing activities for the year ended December 31, 2020 was $15.0 million, a decrease of $10.3 million from 
the prior year as a response to the COVID-19 pandemic. In addition, the Company used $7.1 million less of cash for purchases 
of property, plant and equipment and intangible assets in 2020 compared to 2019. In 2019, the Company used $4.2 million for 
acquisitions, net of dispositions. 

Cash Flows from Financing Activities

Net cash used by financing activities for the year ended December 31, 2020 was $44.2 million, compared to $44.1 million for 
the year ended December 31, 2019. During the year ended December 31, 2020, net repayment of debt was approximately $0.4 
million higher compared to 2019. In addition, for the year ended December 31, 2020 we incurred $1.2 million and $1.5 million 
of additional acquisition-related contingent consideration and financing costs compared to 2019, respectively offset by $2.7 
million less taxes paid related to net share settlement of share-based awards.

Cash Balance and Credit Facility Borrowings

The terms of our Credit Agreement as modified and described in Note 11-Long-Term Debt of the Notes to Consolidated 
Financial Statements in this Annual Report, under the heading "Senior Credit Facility", the provisions of which are incorporated 
herein.

As of December 31, 2020, we had cash and cash equivalents totaling $25.8 million and available borrowing capacity of up to 
$50.4 million under our existing Credit Agreement. Borrowings of $210.1 million and letters of credit of $4.3 million were 
outstanding under the Credit Agreement at December 31, 2020. We finance our operations primarily through our existing cash 

40

 
 
 
 
 
 
 
 
 
 
 
 
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balances, cash collected from operations, bank borrowings and lease financing. We believe these sources are sufficient to fund 
our operations for the foreseeable future. See 11-Long-Term Debt to the consolidated financial statements for additional 
information.

As of December 31, 2020, we were in compliance with the terms of the Credit Agreement and will continuously monitor our 
compliance with the covenants contained in the Credit Agreement.

Liquidity and Capital Resources Outlook

Future Sources of Cash

We expect our future sources of cash to include cash flow generated from our operating activities and borrowings under our 
Credit Agreement. Our revolving credit facility is available for cash advances required for working capital and for letters of 
credit to support our operations. Acquisitions, if any, are funded through available cash and borrowings under the Credit 
Agreement. 

Future Uses of Cash

We expect our future uses of cash will primarily be for repayment of debt, international expansion, purchases or manufacture of 
field-testing equipment to support growth, additional investments in technology and software products and the replacement of 
existing assets and equipment used in our operations. We often make purchases to support new sources of revenues, particularly 
in our Services segment. In addition, we annually fund a certain amount of replacement equipment, including a portion of our 
fleet vehicles. We historically spend approximately 2% to 3% of our total revenues on capital expenditures, excluding 
acquisitions, and expect to fund these expenditures through a combination of cash and lease financing. Our cash capital 
expenditures, excluding acquisitions, for each of the years ended December 31, 2020 and 2019 were approximately 2.7% and 
3.1% of revenues, respectively. However, the current COVID-19 coronavirus pandemic will negatively impact our cash flow 
and our uses of cash, particularly if we experience a material reduction in our revenues due to ongoing actions taken to combat 
the spread of the virus. We continue to take steps to reduce spending and preserve cash.

As a result of restrictions in our credit agreement, as amended, we do not expect to make any acquisitions in 2021 other than 
small acquisitions with the banks’ approval. We acquired one company during each of the years ended December 31, 2019 and 
2018, for an aggregate cash outlay of $144.2 million. In some cases, additional equipment will be needed to upgrade the 
capabilities of these acquired companies. In addition, our future capital spending may increase as we pursue growth 
opportunities. Other investments in infrastructure, training and software may also be required to match our growth, but we plan 
to continue using a disciplined approach to building our business. In addition, we will use cash to fund our operating leases, 
finance leases, long-term debt repayments and various other obligations as they arise.

We also expect to use cash to support our working capital requirements for our operations, particularly in the event of further 
growth and due to the impacts of seasonality on our business. Our future working capital requirements will depend on many 
factors, including the rate of our revenue growth, our introduction of new solutions and enhancements to existing solutions and 
our expansion of sales and marketing and product development activities. To the extent that our cash and cash equivalents and 
future cash flows from operating activities are insufficient to fund our future activities, we may need to raise additional funds 
through bank credit arrangements, or public or private equity, or debt financings. We also may need to raise additional funds in 
the event we determine in the future to effect one or more acquisitions of businesses, technologies or products that will 
complement our existing operations. In the event additional funding is required, we may not be able to obtain bank credit 
arrangements or effect an equity or debt financing on acceptable terms.

Contractual Obligations

We generally do not enter into long-term minimum purchase commitments. Our principal commitments, in addition to those 
related to our long-term debt discussed below, consist of obligations under facility leases for office space and equipment leases 
and contingent consideration obligations in connection with our acquisitions.

The following table summarizes our outstanding contractual obligations as of December 31, 2020:

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($ in thousands) 

Total

2021

2022

2023

2024

2025

Thereafter

Long-term debt(1) 
Finance lease obligations(2) 
Right-of-use obligations(2)
Contingent consideration 
obligations(3)
Purchase commitments(4)

$  220,216  $ 

10,678  $ 

11,551  $  194,191  $ 

1,282  $ 

799  $ 

1,715 

16,337 

56,440 

1,640 

1,250 

5,353 

12,588 

1,300 

1,250 

4,087 

10,495 

340 

— 

3,194 

8,907 

— 

2,261 

7,042 

— 

— 

688 

5,150 

754 

12,258 

— 

— 

— 

— 

Total

$  295,883  $ 

31,169  $ 

26,473  $  206,292  $ 

10,585  $ 

6,637  $  14,727 

________________________________
(1) Consists primarily of the principal portion of borrowings from our senior credit facility in connection with our acquisitions 

and includes the current portion outstanding.
Includes minimum lease payments over the remaining terms of the leases.

(2)
(3) Fair value of payments deemed reasonably likely to occur in connection with our acquisitions.
(4) Consists of the remaining portion of a three-year cumulative agreement to purchase products from the buyer associated 

with the sale of a subsidiary.

Off-Balance Sheet Arrangements

During the years ended December 31, 2020 and 2019, we did not have any relationships with unconsolidated entities or 
financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been 
established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.

Critical Accounting Policies and Estimates

The preparation of financial statements in accordance with generally accepted accounting principles requires that we make 
estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and 
liabilities at the date of financial statements and the reported amounts of revenues and expenses during the reporting period. The 
Company has established policies and control procedures intended to ensure that estimation methods, including any judgments 
made as part of such methods, are well-controlled, independently reviewed and applied consistently from period to period. The 
accounting policies that we believe require more significant estimates and assumptions include: revenue recognition, long-lived 
assets and goodwill. We base our estimates and assumptions on historical experience, known or expected trends and various 
other assumptions that we believe to be reasonable. As future events and their effects cannot be determined with precision, 
actual results could differ significantly from these estimates, which may cause our future results to be significantly affected.

We believe that the following critical accounting policies comprise the more significant estimates and assumptions used in the 
preparation of our consolidated financial statements.

Revenue Recognition

The majority of the Company's revenues are derived from providing services on a time and material basis and are short-term in 
nature. The Company accounts for revenue in accordance with ASC Topic 606, Revenue from Contracts with Customers.

Performance Obligations
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of 
account in ASC Topic 606. A contract’s transaction price is allocated to each distinct performance obligation and recognized as 
revenue when, or as, the performance obligation is satisfied. The majority of our contracts have a single performance obligation 
as the promise to transfer the individual goods or services is not separately identifiable from other promises in the contracts and 
is, therefore, not distinct. The Company provides highly integrated and bundled inspection services to its customers. Some of 
our contracts have multiple performance obligations, most commonly due to the contract providing both goods and services. 
For contracts with multiple performance obligations, the Company allocates the contract’s transaction price to each 
performance obligation using our best estimate of the standalone selling price of each distinct good or service in the contract. 
The primary method used to estimate standalone selling price is a relative selling price based on price lists.

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Contract modifications are not routine in the performance of our contracts. Generally, when contracts are modified, the 
modification is to account for changes in scope to the goods and services that are provided. In most instances, contract 
modifications are for goods or services that are distinct, and, therefore, are accounted for as a separate contract.

Our performance obligations are satisfied over time as work progresses or at a point in time. The majority of our revenue 
recognized over time as work progresses is related to our service deliverables, which includes providing testing, inspection and 
mechanical services to our customers. Revenue is recognized over time based on time and material incurred to date which best 
portrays the transfer of control to the customer. The Company also utilizes an available practical expedient that provides for 
revenue to be recognized in an amount that corresponds directly with the value to the customer of the entity’s performance 
completed to date.  Fixed fee arrangements are determined based on expected labor, material, and overhead to be consumed on 
fulfillment of such services. Revenue is recognized on a cost-to-cost method tracked on an input basis. 

The majority of our revenue recognized at a point in time is related to product sales when the customer obtains control of the 
asset, which is generally upon shipment to the customer. Contract costs include labor, material and overhead.

The Company expects any significant remaining performance obligations to be satisfied within one year.

Contract Estimates
The majority of our revenues are short-term in nature. The Company has many Master Service Agreements (MSAs) that specify 
an overall framework and terms of contract when the Company and customers agree upon services or products to be provided. 
The actual contracting to provide services or furnish products are triggered by a work order, purchase order, or some similar 
document issued pursuant to a MSA which sets forth the scope of services and/or identifies the products to be provided. From 
time-to-time, the Company may enter into long-term contracts, which can range from several months to several years. Revenue 
on such long-term contracts is recognized as work is performed based on total costs incurred to date in relation to the total 
estimated costs for the performance of the contract at completion. This includes contract estimates of costs to be incurred for the 
performance of the contract. Cost estimation is based upon the professional knowledge and experience of our project managers, 
engineers and financial professionals. Factors that are considered in estimating the work to be completed include the availability 
of materials, the effect of any delays in our project performance and the recoverability of any claims. Whenever revisions of 
estimates, contract costs and/or contract values indicate that the contract costs will exceed estimated revenues, thus creating a 
loss, a provision for the total estimated loss is recorded in that period.

Long-Lived Assets

We perform a review of long-lived assets (or asset groups) for impairment when events or changes in circumstances indicate 
the carrying value of such assets may not be recoverable. If an indication of impairment is present, we compare the estimated 
undiscounted future cash flows to be generated by the asset (or asset group) to its carrying amount. If the undiscounted future 
cash flows are less than the carrying amount of the asset (or asset group), we record an impairment loss equal to the excess of 
the asset’s carrying amount over its fair value. We estimate fair value based on valuation techniques such as a discounted cash 
flow analysis or a comparison to fair values of similar assets. As of December 31, 2020 and December 31, 2019, we had $92.7 
million and $98.6 million in net property, plant and equipment, respectively, and $68.6 million and $109.5 million in intangible 
assets, net, respectively. See Note 9-Intangible Assets to the consolidated financial statements for the 2020 impairment charge. 

Goodwill

Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying net tangible 
assets and identifiable intangible assets. We test goodwill for impairment at a “reporting unit” level (which for the Company is 
represented by (i) our Services segment, (ii) our Products and Systems segment, and (iii) the European component of our 
International segment and (iv) the Brazilian component of our International segment).  Our annual impairment test is conducted 
on the first day of our fourth quarter, which is October 1. 

In testing for goodwill impairment, we have the option to first assess qualitative factors to determine whether the existence of 
events or circumstances lead to a determination that it is more likely than not that the fair value of a reporting unit is less than 
its carrying amount. If, after assessing the totality of events and circumstances, we conclude that it is not more likely than not 
that the fair value of a reporting unit is less than its carrying amount, then performing a quantitative impairment test is not 
necessary. If we conclude otherwise, we are required to perform a quantitative impairment test. 

As a result of our adopting ASU 2017-04, impairment will be recorded in the amount that fair value is less than carrying value, 
as the ASU eliminated step two of the goodwill quantitative impairment process. We consider the income and market 
approaches to estimating the fair value of our reporting units, which requires significant judgment in evaluation of economic 

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and industry trends, estimated future cash flows, discount rates and other factors. Sustained declines in our stock price and 
related market capitalization could impact key assumptions in the overall estimated fair values of its reporting units and could 
result in non-cash impairment charges that could be material to our consolidated balance sheet or results of operations. 

During the first quarter of 2020, our market capitalization declined significantly compared to the fourth quarter of 2019. Over 
the same period, the equity value of the Company’s peer group, and the overall U.S. stock market also declined significantly 
amid market volatility. In addition, oil prices had dropped significantly. These declines were driven in large part by the 
uncertainty surrounding the COVID-19 pandemic and other macroeconomic events such as the geopolitical tensions between 
OPEC and Russia. Based on these factors, we concluded that multiple triggering events occurred and, accordingly, an interim 
quantitative goodwill impairment test was performed for each reporting unit as of March 31, 2020.

Based upon the results of the interim quantitative goodwill impairment test during the first quarter of 2020, we recorded an 
aggregate impairment charge of $77.1 million, which included $57.2 million in the services reporting unit within the Services 
segment, and $19.3 million in the European reporting unit and $0.6 million in the Brazilian reporting unit, both within the 
International segment.

We elected to perform a qualitative assessment of goodwill on October 1, 2020. Our qualitative assessment considered relevant 
events and circumstances occurring since our interim quantitative goodwill impairment test performed as of March 31, 2020. 
Specifically, we considered changes in macroeconomic conditions, industry and market conditions, our internal forecasts of 
future revenue and expenses, our stock price, any significant events affecting the Company and actual changes in the carrying 
values of our net assets. After considering all positive and negative evidence for the assessment as of October 1, 2020, we 
concluded that it was not more likely than not that our carrying values exceeded fair values and as such, no additional 
impairment was indicated. 

Additionally, as of December 31, 2020, there are no indicators of an impairment. See Note 8-Goodwill to the consolidated 
financial statements for additional information regarding the 2020 impairment charge.

Acquisitions

We allocate the purchase price of acquired businesses to their identifiable tangible assets and liabilities as well as identifiable 
intangible assets, such as customer relationships, technology, non-compete agreements and trade names.  Allocations are based 
on estimated fair values of assets and liabilities, which reflects assumptions that would be made by typical market participants if 
they were to buy or sell each asset on an individual asset basis.  Certain estimates and judgments are required in the application 
of the fair value techniques, including estimates of the respective acquisitions' future performance and related cash flows, 
selection of a discount rate and economic lives, and use of Level 3 measurements as defined in Accounting Standards Update 
("ASC") 820 Fair Value Measurements and Disclosure.  Deferred taxes are recorded for any differences between the assigned 
values and tax bases of assets and liabilities.  We typically engage third-party valuation experts to assist in determining the fair 
values for both identifiable tangible and intangible assets.  The judgments made in determining the estimated fair value assigned 
to each class of assets acquired and liabilities assumed, as well as asset lives, could materially impact our results of operations. 
See Note 7-Acquisitions and Disposition to the consolidated financial statements for additional information.

Recent Accounting Pronouncements  

For information about recent accounting pronouncements, see Note 1-Summary of Significant Accounting Policies and 
Practices to the consolidated financial statements. 

ITEM 7A.                                       Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Sensitivity

Our investment portfolio primarily includes cash equivalents for which the market values are not significantly affected by 
changes in interest rates. Our interest rate risk results primarily from our variable rate indebtedness under our credit facility, 
which is influenced by movements in short-term rates. Borrowings under our $175 million revolving credit facility as well as 
our $100.0 million senior secured term loan A facility are based on LIBOR, plus an additional margin based on our Funded 
Debt Leverage Ratio. Based on the amount of variable rate debt, $210.1 million at December 31, 2020, an increase in interest 
rates by one hundred basis points from our current rate would increase annual interest expense by approximately $2.1 million.

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Foreign Currency Risk

We have foreign currency exposure related to our operations in foreign locations. This foreign currency exposure, particularly 
the Euro, British Pound Sterling, Brazilian Real, Canadian Dollar and the Indian Rupee, arises primarily from the translation of 
our foreign subsidiaries’ financial statements into U.S. Dollars. Gains and losses relating to nonfunctional currency 
transactions, are reported in the Consolidated statements of income. For example, a portion of our annual sales and operating 
costs are denominated in British Pound Sterling and we have exposure related to sales and operating costs increasing or 
decreasing based on changes in currency exchange rates. If the U.S. Dollar increases in value against these foreign currencies, 
the value in U.S. Dollars of the assets and liabilities originally recorded in these foreign currencies will decrease. Conversely, if 
the U.S. Dollar decreases in value against these foreign currencies, the value in U.S. Dollars of the assets and liabilities 
originally recorded in these foreign currencies will increase. Thus, increases and decreases in the value of the U.S. Dollar 
relative to these foreign currencies have a direct impact on the value in U.S. Dollars of our foreign currency denominated assets 
and liabilities, even if the value of these items has not changed in their original currency.  Translation adjustments for these 
movements are recorded as a separate component of Accumulated Other Comprehensive Income in Stockholder Equity.  An 
unfavorable 10% change (strengthening) in the average U.S. Dollar exchange rates for the year ended December 31, 2020 
would cause a decrease to our operating loss of approximately $5.9 million. This was primarily driven by our operating losses 
impacted by impairment charges recorded on March 31, 2020 in certain of our international locations which is more fully 
described in note 8-Goodwill, 9-Intangible Assets and 17-Leases to the consolidated financial statements. Adjusted for the 
impairment charges, an unfavorable 10% change (strengthening) in the average U.S. Dollar exchange rates for the year ended 
December 31, 2020 would cause a decrease in adjusted operating income of approximately $0.3 million. We do not currently 
enter into forward exchange contracts to hedge exposures denominated in foreign currencies. We may consider entering into 
hedging or forward exchange contracts in the future, as sales in international currencies increase due to growth in our 
International segment.

Fair Value of Financial Instruments

We do not have material exposure to market risk with respect to investments, as our investments consist primarily of highly 
liquid investments purchased with a remaining maturity of three months or less. We do not use derivative financial instruments 
for speculative or trading purposes; however, this does not preclude our adoption of specific hedging strategies in the future.

Effects of Inflation and Changing Prices

Our results of operations and financial condition have not been significantly affected by inflation and changing prices.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors 
Mistras Group, Inc.:

Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting 

We have audited the accompanying consolidated balance sheets of Mistras Group, Inc. and subsidiaries (the Company) as of 
December 31, 2020 and 2019, the related consolidated statements of income (loss), comprehensive income (loss), equity, and 
cash flows for each of the years in the three-year period ended December 31, 2020, and the related notes (collectively, the 
consolidated financial statements). We also have audited the Company’s internal control over financial reporting as of 
December 31, 2020, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission.  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the 
years in the three-year period ended December 31, 2020, in conformity with U.S. generally accepted accounting principles. 
Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of 
December 31, 2020 based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission.

Basis for Opinions 

The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an 
opinion on the Company’s consolidated financial statements and an opinion on the Company’s internal control over financial 
reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight 
Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects. 

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

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Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Valuation of goodwill for the services and European reporting units

As discussed in Note 1 to the consolidated financial statements, the company tests goodwill for impairment annually 
on October 1 or more frequently if an event occurs or circumstances change that would more likely than not reduce the 
fair value of a reporting unit below its carrying amount. The company considers the income and market approaches to 
estimate the fair value of its reporting units.  As of December 31, 2020, the Company had goodwill of $206.0 million, 
of which a portion related to the services and European reporting units.  During the year ended December 31, 2020, the 
Company recognized goodwill impairment charges of $77.1 million, of which $57.2 million pertained to the services 
reporting unit and $19.3 million pertained to the European reporting unit.

We identified the evaluation of goodwill impairment for the services and European reporting units as a critical audit 
matter.  Auditor judgment was required to evaluate the selection of discount rates, revenue growth rates, gross 
margins, and selling, general, and administrative expense used in the income approach as they represented subjective 
determinations of future market or economic conditions. Additionally, the audit effort associated with the evaluation of 
goodwill for impairment for the services and European reporting units required specialized skills and knowledge.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design 
and tested the operating effectiveness of certain internal controls related to the Company’s goodwill impairment 
evaluation process, including controls related to management’s selection of discount rates, revenue growth rates, gross 
margins, and selling, general, and administrative expense. We evaluated the reasonableness of management’s 
forecasted revenue growth rates, gross margins, and selling, general, and administrative expense by comparing the 
forecasts to historical revenue growth rates, gross margins, and selling, general, and administrative expense and 
relevant industry reports. We evaluated the Company’s ability to accurately estimate future revenue growth rates, gross 
margins, and selling, general, and administrative expense by comparing the historical projected revenue growth rates, 
gross margins, and selling, general, and administrative expense to actual results for the same period. In addition, we 
involved valuation professionals with specialized skills and knowledge who assisted in:

•
•

•

evaluating the Company’s methodology used to estimate the discount rates
evaluating the Company’s discount rate by comparing it against a discount rate range that was independently 
developed using publicly available market data for comparable entities
testing the estimate of fair value of the services and European reporting units by using the Company’s 
projected cash flows as well as our discount rate range and comparing the results to the Company’s fair 
values.

Assessment of impairment of a certain asset group within the services segment

As discussed in Note 1 to the consolidated financial statements, the company reviews the recoverability of its long-
lived asset groups whenever events or changes in circumstances indicate that the carrying amount of the long-lived 
asset group might not be recoverable.  The assessment for potential impairment is based on the Company’s ability to 
recover the carrying value of its long-lived assets from expected future undiscounted cash flows.  If the total expected 
future undiscounted cash flows are less than the carrying amount of the assets, an impairment loss is recognized for the 
amount by which the carrying amount of the asset group exceeds its fair value. The company considers the income and 
market approaches to estimate the fair value of its asset groups. During the year ended December 31, 2020, the 
Company recognized long-lived asset impairment charges of $28.8 million of which $28.5 million related to a certain 
asset group within the services segment.

We identified the assessment of impairment of a certain asset group as a critical audit matter.  Auditor judgment was 
required to evaluate the selection of the discount rate, revenue growth rates, gross margins, and selling, general, and 
administrative expense used in the income approach as they represented subjective determinations of future market or 

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economic conditions. Additionally, the audit effort associated with the evaluation of the asset group for impairment 
required specialized skills and knowledge.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design 
and tested the operating effectiveness of certain internal controls related to the Company’s long-lived asset impairment 
evaluation process, including controls related to management’s selection of the discount rate, revenue growth rates, 
gross margins, and selling, general, and administrative expense. We evaluated management’s forecasted revenue 
growth rates, gross margins, and selling, general, and administrative expense by comparing them to historical revenue 
growth rates, gross margins, and selling, general, and administrative expense and relevant industry reports. We 
evaluated the Company’s ability to accurately estimate future revenue growth rates, gross margins, and selling, 
general, and administrative expense by comparing the historical projected revenue growth rates, gross margins, and 
selling, general, and administrative expense to actual results for the same period. In addition, we involved valuation 
professionals with specialized skills and knowledge who assisted in:

•
•

•

evaluating the Company’s methodology used to estimate the discount rate
evaluating the Company’s discount rate by comparing it against a discount rate range that was independently 
developed using publicly available market data for comparable entities
testing the estimate of fair value of the asset group by using the Company’s projected cash flows as well as 
our discount rate range and comparing the results to the Company’s fair value.

/s/ KPMG LLP

We have served as the Company’s auditor since 2013 

Short Hills, New Jersey 
March 16, 2021

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Table of Contents

 Mistras Group, Inc. and Subsidiaries
Consolidated Balance Sheets
(in thousands, except share and per share data)

ASSETS
Current Assets

Cash and cash equivalents
Accounts receivable, net
Inventories
Prepaid expenses and other current assets

Total current assets

Property, plant and equipment, net
Intangible assets, net
Goodwill
Deferred income taxes
Other assets

Total Assets

LIABILITIES AND EQUITY
Current Liabilities
Accounts payable
Accrued expenses and other current liabilities
Current portion of long-term debt
Current portion of finance lease obligations
Income taxes payable

Total current liabilities

Long-term debt, net of current portion
Obligations under finance leases, net of current portion
Deferred income taxes
Other long-term liabilities
Total Liabilities

Commitments and contingencies

Equity

Preferred stock, 10,000,000 shares authorized
Common stock, $0.01 par value, 200,000,000 shares authorized, 29,234,143 and 28,945,472 
shares issued 
Additional paid-in capital
Retained earnings (deficit)
Accumulated other comprehensive loss
Total Mistras Group, Inc. stockholders’ equity
Non-controlling interests

Total Equity
Total Liabilities and Equity

December 31,

2020

2019

25,760  $ 
107,628 
13,134 
16,066 
162,588 
92,681 
68,642 
206,008 
2,069 
51,325 
583,313  $ 

14,240  $ 
78,500 
10,678 
3,765 
2,664 
109,847 
209,538 
11,115 
8,236 
47,358 
386,094  $ 

15,016 
135,997 
13,413 
14,729 
179,155 
98,607 
109,537 
282,410 
1,786 
48,383 
719,878 

15,033 
81,389 
6,593 
4,131 
2,094 
109,240 
248,120 
13,043 
21,290 
42,163 
433,856 

— 

— 

292 
234,638 
(21,848)   
(16,061)   
197,021 
198 
197,219 
583,313  $ 

289 
229,205 
77,613 
(21,285) 
285,822 
200 
286,022 
719,878 

$ 

$ 

$ 

$ 

$ 

The accompanying notes are an integral part of these consolidated financial statements.

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Revenue

Cost of revenue

Depreciation

Gross profit

 Mistras Group, Inc. and Subsidiaries
Consolidated Statements of Income (Loss)
(in thousands, except per share data)

Selling, general and administrative expenses

Bad debt provision for troubled customers, net of recoveries

Impairment charges

Pension withdrawal expense

Gain on sale of subsidiary

Research and engineering

Depreciation and amortization

Acquisition-related expense, net

Income (loss) from operations

Interest expense

Income (loss) before provision for income taxes

Provision (benefit) for income taxes

Net income (loss)

Less: net income (loss) attributable to noncontrolling interests, net of taxes

Net income (loss) attributable to Mistras Group, Inc.

Earnings (loss) per common share

Basic

Diluted

Weighted average common shares outstanding:

Basic

Diluted

For the year ended December 31,

2020

2019

2018

$ 

592,571  $ 
391,855 

748,586  $ 
509,489 

22,185 

178,531 

156,937 

— 

106,062 

— 

— 

2,892 

13,520 

337 

(101,217)   

12,955 

(114,172)   

(14,706)   

(99,466)   

(5)   

21,800 

217,297 

168,621 

3,038 

— 

848 

— 

3,045 

16,733 

875 

24,137 

13,698 

10,439 

4,359 

6,080 

20 

742,354 
512,024 

22,456 

207,874 

165,702 

650 

— 

5,886 

(2,384) 

3,310 

11,957 

532 

22,221 

7,950 

14,271 

7,426 

6,845 

9 

$ 

$ 

$ 

(99,461)  $ 

6,060  $ 

6,836 

(3.41)  $ 

(3.41)  $ 

0.21  $ 

0.21  $ 

0.24 

0.23 

29,147 

29,147 

28,740 

29,046 

28,406 

29,427 

The accompanying notes are an integral part of these consolidated financial statements.

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Mistras Group, Inc. and Subsidiaries
Consolidated Statements of Comprehensive Income (Loss)
(in thousands)

Net income (loss) 

Other comprehensive income (loss):

Foreign currency translation adjustments

Comprehensive income (loss) 

Less: net income (loss) attributable to noncontrolling interests
Less: Foreign currency translation adjustments attributable to noncontrolling 
interests

For the year ended December 31,

2020

2019

2018

$ 

(99,466)  $ 

6,080  $ 

6,845 

5,227 

(94,239)   

(5)   

3 

6,275 

12,355 

20 

3 

(10,757) 

(3,912) 

9 

(5) 

Comprehensive income (loss) attributable to Mistras Group, Inc.

$ 

(94,237)  $ 

12,332  $ 

(3,916) 

The accompanying notes are an integral part of these consolidated financial statements.

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Mistras Group, Inc. and Subsidiaries
Consolidated Statements of Equity
(in thousands)

Common Stock

Shares

Amount

Additional
paid-in 
capital

Retained
earnings
(deficit)

Accumulated
other
comprehensive 
income (loss)

Total
Mistras Group,
Inc.
Stockholders’ 
Equity

Noncontrolling 
Interest

Total Equity

Balance at December 31, 2017

  28,295 

$ 

282 

$  222,425 

$  64,717 

$ 

(16,805)  $ 

270,619 

$ 

173 

$ 

270,792 

Net income

Other comprehensive loss, net of tax

Share-based payments

Net settlement on vesting of restricted stock units

Exercise of stock options

— 

— 

243 

— 

25 

— 

— 

3 

— 

— 

— 

— 

6,106 

(2,188) 

273 

6,836 

— 

6,836 

— 

— 

— 

— 

(10,752) 

— 

— 

— 

(10,752) 

6,109 

(2,188) 

273 

9 

(5) 

— 

— 

— 

6,845 

(10,757) 

6,109 

(2,188) 

273 

Balance at December 31, 2018

  28,563 

$ 

285 

$  226,616 

$  71,553 

$ 

(27,557)  $ 

270,897 

$ 

177 

$ 

271,074 

Net income

Other comprehensive income, net of tax

Share-based payments

Net settlement on vesting of restricted stock units

Exercise of stock options

— 

— 

30 

349 

3 

— 

— 

— 

4 

— 

— 

— 

5,759 

(3,202) 

32 

6,060 

— 

— 

— 

— 

— 

6,272 

— 

— 

— 

6,060 

6,272 

5,759 

(3,198) 

32 

20 

3 

— 

— 

— 

6,080 

6,275 

5,759 

(3,198) 

32 

Balance at December 31, 2019

  28,945 

$ 

289 

$  229,205 

$  77,613 

$ 

(21,285)  $ 

285,822 

$ 

200 

$ 

286,022 

Net loss

Other comprehensive income, net of tax

Share-based payments

Net settlement of restricted stock units

— 

— 

— 

289 

— 

— 

— 

3 

— 

  (99,461) 

— 

(99,461) 

(5) 

(99,466) 

— 

5,930 

(497) 

— 

— 

— 

5,224 

— 

— 

5,224 

5,930 

(494) 

3 

— 

— 

5,227 

5,930 

(494) 

Balance at December 31, 2020

  29,234 

$ 

292 

$  234,638 

$ (21,848)  $ 

(16,061)  $ 

197,021 

$ 

198 

$ 

197,219 

The accompanying notes are an integral part of these consolidated financial statements.

52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Mistras Group, Inc. and Subsidiaries
Consolidated Statements of Cash Flows
(in thousands)

Cash flows from operating activities

Net income (loss)

Adjustments to reconcile net income (loss) to net cash provided by operating activities

Depreciation and amortization

Deferred income taxes

Share-based compensation expense

Impairment charges

Bad debt provision for troubled customers, net of recoveries

Foreign currency (gain) loss

Gain on sale of subsidiary

Fair value adjustments to contingent consideration

Other

Changes in operating assets and liabilities, net of effect of acquisitions and dispositions

Accounts receivable

Inventories

Prepaid expenses and other assets

Accounts payable

Accrued expenses and other liabilities

Income taxes payable

Net cash provided by operating activities

Cash flows from investing activities

Purchase of property, plant and equipment

Purchase of intangible assets

Disposition of business

Acquisition of businesses, net of cash acquired

Proceeds from sale of equipment

Net cash used in investing activities

Cash flows from financing activities

Repayment of finance lease obligations

Proceeds from borrowings of long-term debt

Repayment of long-term debt

Proceeds from revolver

Repayments of revolver

Payments of debt issuance costs

Payment of contingent consideration for business acquisitions

Taxes paid related to net share settlement of share-based awards

Proceeds from the exercise of stock options

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net change in cash and cash equivalents

Cash and cash equivalents:

Beginning of period

End of period

Supplemental disclosure of cash paid

Interest, net

Income taxes, net

Noncash investing and financing

Equipment acquired through finance lease obligations

For the year ended December 31,

2020

2019

2018

$ 

(99,466)  $ 

6,080 

$ 

6,845 

35,705 

(13,409) 

5,851 

106,062 

— 

3,010 

— 

337 

2,398 

27,313 

84 

(1,288) 

(1,020) 

1,841 

384 

67,802 

(15,396) 

(376) 

— 

— 

803 

(14,969) 

(4,095) 

2,284 

(5,976) 

35,750 

(68,050) 

(1,497) 

(2,091) 

(494) 

— 

(44,169) 

2,080 

10,744 

38,533 

(3,599) 

5,766 

— 

3,038 

(535) 

— 

511 

1,804 

8,298 

(302) 

3,289 

1,138 

(5,042) 

131 

59,110 

(22,047) 

(873) 

— 

(4,228) 

1,868 

(25,280) 

(4,545) 

983 

(6,857) 

32,000 

(61,700) 

— 

(852) 

(3,198) 

32 

(44,137) 

(221) 

(10,528) 

15,016 

25,544 

25,760 

$ 

15,016 

$ 

12,465 

$ 

(543)  $ 

14,158 

6,096 

$ 

$ 

34,413 

1,859 

6,107 

— 

650 

1,311 

(2,384) 

(716) 

462 

(10,349) 

(2,764) 

1,400 

2,948 

5,663 

(3,781) 

41,664 

(20,584) 

(541) 

4,239 

(139,980) 

1,416 

(155,450) 

(5,813) 

2,358 

(2,746) 

175,176 

(49,991) 

(826) 

(2,277) 

(2,185) 

273 

113,969 

(2,180) 

(1,997) 

27,541 

25,544 

7,751 

10,983 

2,849 

$ 

9,502 

$ 

4,845 

$ 

$ 

$ 

$ 

The accompanying notes are an integral part of these consolidated financial statements.

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Mistras Group, Inc. and Subsidiaries
Notes to Consolidated Financial Statements
(tabular dollars in thousands, except per share data)

1. Summary of Significant Accounting Policies and Practices

Description of Business

Mistras Group, Inc. and subsidiaries (the Company) is a leading “OneSource™” multinational provider of integrated 
technology-enabled asset protection solutions helping to maximize the safety and operational uptime for civilization's most 
critical industrial and civil assets. 

Backed by an innovative, data-driven asset protection portfolio, proprietary technologies, and decades-long legacy of industry 
leadership, the Company helps clients in the oil and gas, aerospace and defense, power generation, infrastructure, and 
manufacturing industries towards achieving and maintaining operational excellence. By supporting these organizations that help 
fuel our vehicles and power our society; inspecting components that are trusted for commercial, defense, and space craft; and 
building real-time monitoring equipment to enable safe travel across bridges, the Company helps the world at large.

The Company enhances value for its clients by integrating asset protection throughout supply chains and centralizing integrity 
data through a suite of Industrial IoT-connected digital software and monitoring solutions. 

The company's core capabilities also include non-destructive testing (“NDT”) field inspections enhanced by advanced robotics, 
laboratory quality control and assurance testing, sensing technologies and NDT equipment, asset and mechanical integrity 
engineering services, and light mechanical maintenance and access services.

The Company serves a global customer base of companies with asset-intensive infrastructure, including companies in the oil 
and gas, commercial aerospace and defense, fossil and nuclear power, alternative and renewable energy, public infrastructure, 
chemicals, transportation, primary metals and metalworking, pharmaceutical/biotechnology and food processing industries, and 
research and engineering institutions.

Principles of Consolidation

The  Company  follows  guidance  on  the  consolidation  of  variable  interest  entities  (VIEs)  that  requires  companies  to  utilize  a 
qualitative  approach  to  determine  whether  it  is  the  primary  beneficiary  of  a  VIE.  The  process  for  identifying  the  primary 
beneficiary of a VIE requires consideration of the factors that indicate a party has the power to direct the activities that most 
significantly  impact  the  VIE’s  economic  performance,  including  powers  granted  to  the  VIE’s  program  manager,  powers 
contained  in  the  VIE  governing  board  and,  to  a  certain  extent,  a  company’s  economic  interest  in  the  VIE.  The  Company 
analyzes its joint ventures and classifies them as either:

•

•

a VIE that must be consolidated because the Company is the primary beneficiary, or the joint venture is not a VIE and 
the Company holds the majority voting interest with no significant participative rights available to the other partners; 
or
a VIE that does not require consolidation and is treated as an equity method investment because the Company is not 
the primary beneficiary or the joint venture is not a VIE and the Company does not hold the majority voting interest.

As part of the above analysis, if it is determined that the Company has the power to direct the activities that most significantly 
impact the joint venture’s economic performance, the Company considers whether or not it has the obligation to absorb losses 
or rights to receive benefits of the VIE that could potentially be significant to the VIE.

The Company became the primary beneficiary in July 2020 of a VIE in which the Company has a 49% interest in a limited 
partnership, and a 49% shareholder in the corporate general partner of the limited partnership.  The Company consolidated the 
financial statements of the VIE with the financial statements of the Company. As of and the for the year ended December 31, 
2020, the VIE had immaterial assets and had no revenue. The Company is the primary sub-contractor of the VIE.

The accompanying audited consolidated financial statements include the accounts of Mistras Group, Inc. as well as its wholly-
owned subsidiaries, majority-owned subsidiaries and consolidated VIE. For subsidiaries in which the Company’s ownership 
interest is less than 100%, the non-controlling interests are reported in stockholders’ equity in the accompanying consolidated 
balance sheets. The non-controlling interests in net results, net of tax, is classified separately in the accompanying consolidated 

54

 
 
 
 
 
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statements of income (loss).  All significant intercompany accounts and transactions have been eliminated in consolidation. The 
results of operations of companies acquired are included from the date of acquisition.

Reclassifications

Certain amounts in prior periods have been reclassified to conform to the current year presentation.  Such reclassifications did 
not have a material effect on the Company's financial condition or results of operations as previously reported.

Use of Estimates

The preparation of financial statements in accordance with U.S. generally accepted accounting principles (GAAP) requires that 
the Company make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses and 
disclosure of contingent assets and liabilities at the date of financial statements. The Company bases its estimates and 
assumptions on historical experience, known or expected trends and various other assumptions that it believes to be reasonable. 
As future events and their effects cannot be determined with precision, actual results could differ significantly from these 
estimates, which may cause the Company’s future results to be significantly affected.

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash 
equivalents.

Accounts Receivable and Allowance for Credit Losses (formerly Allowance for Doubtful Accounts)

The Company maintains an allowance for credit losses on its accounts receivable balances, which represents its best estimate of 
current expected credit losses over the contractual life of the accounts receivable. Beginning January 1, 2020, when evaluating 
the adequacy of its allowance for credit losses each reporting period, the Company analyzes accounts receivable balances with 
similar risk characteristics on a collective basis, considering factors such as the aging of receivable balances, payment terms 
(primarily with 30 day terms), geographic location, historical loss experience, current information, and future expectations 
(generally considered one year which is consistent with expected collectability of the Company's trade receivables). 

The Company monitors and considers whether historical loss rates are consistent with expectation of supportable forward-
looking estimates for its trade receivables noting no current or future economic considerations that would require adjusting the 
Company’s historical loss experience. Each reporting period, the Company reassesses whether any accounts receivable no 
longer share similar risk characteristics and should instead be evaluated as part of another pool or on an individual basis. 
Changes to the allowance for credit losses are adjusted through credit loss expense, which is presented within Selling, general 
and administrative expenses in the Consolidated statements of income. 

During the year ended December 31, 2020, the Company recorded a net provision for expected credit losses of $0.7 million.

Concentration of Credit Risk

For each of the years ended December 31, 2020 and 2019, no customer represented 10% or more of the Company's revenue. 

Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash 
equivalents and accounts receivable. At times, cash deposits may exceed the limits insured by the Federal Deposit Insurance 
Corporation. The Company believes it is not exposed to any significant credit risk or risk of nonperformance of financial 
institutions.

Inventories

Inventories are stated at the lower of cost or net realizable value, as determined by using the first-in, first-out method, or market. 
Work in process and finished goods inventory include material, direct labor, variable costs and overhead.

Purchased and Internal-Use Software

The Company capitalizes certain costs that are incurred to purchase or to create and implement internal-use software, which 
includes software coding, installation and testing. Capitalized costs are amortized on a straight-line basis over three years, the 
estimated useful life of the software.

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Property, Plant and Equipment

Property, plant and equipment are recorded at cost. Depreciation of property, plant and equipment is computed utilizing the 
straight-line method over the estimated useful lives of the assets. Amortization of leasehold improvements is computed utilizing 
the straight-line method over the shorter of the remaining lease term or estimated useful life. Repairs and maintenance costs are 
expensed as incurred.

Goodwill

Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying net tangible 
assets and identifiable intangible assets. The Company tests goodwill for impairment at a “reporting unit” level (which for the 
Company is represented by (i) our Services segment, (ii) our Products and Systems segment, and (iii) the European component 
of our International segment and (iv) the Brazilian component of our International segment).  Our annual impairment test is 
conducted on the first day of our fourth quarter, which is October 1.  Goodwill is also tested for impairment whenever an event 
occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying 
amount. 

In testing for goodwill impairment, the Company has the option to first assess qualitative factors to determine whether the 
existence of events or circumstances lead to a determination that it is more likely than not that the fair value of a reporting unit 
is less than its carrying amount. If, after assessing the totality of events and circumstances, the Company concludes that it is not 
more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing a quantitative 
impairment test is not necessary. If the Company concludes otherwise, the Company is required to perform a quantitative 
impairment test.

If the fair value of a reporting unit is less than its carrying value, this is an indicator that the goodwill assigned to that reporting 
unit may be impaired. As a result of the Company adopting Accounting Standards Update ("ASU") No. 2017-04, Intangibles-
Goodwill and Other (Topic 350), impairment will be recorded in the amount that fair value is less than carrying value, as the 
ASU eliminated step two of the goodwill impairment process. The Company considers the income and market approaches to 
estimating the fair value of our reporting units, which requires significant judgment in evaluation of economic and industry 
trends, estimated future cash flows, discount rates and other factors. 

See Note 8-Goodwill for additional information related to the Company's goodwill impairment tests during 2020.  

Impairment of Long-lived Assets

The Company reviews the recoverability of its long-lived assets (or asset groups) whenever events or changes in circumstances 
indicate that the carrying amount of the long-lived asset (group) might not be recoverable. The assessment for potential 
impairment is based primarily on the Company’s ability to recover the carrying value of its long-lived assets from expected 
future undiscounted cash flows. If the total expected future undiscounted cash flows are less than the carrying amount of the 
assets, a loss is recognized for the difference between fair value (computed based upon the expected future discounted cash 
flows) and the carrying value of the assets.

Acquisitions

The Company allocates the purchase price of acquired businesses to their identifiable tangible assets and liabilities as well as 
identifiable intangible assets, such as customer relationships, technology, non-compete agreements and trade names. Certain 
estimates and judgments are required in the application of the fair value techniques, including estimates of the respective 
acquisition's future performance and related cash flows, selection of a discount rate and economic lives, and use of Level 3 
measurements as defined in ASC No. 820, Fair Value Measurements and Disclosure.  Deferred taxes are recorded for any 
differences between the assigned values and tax bases of assets and liabilities. 

Research and Engineering

Research and product development costs are expensed as incurred.

Advertising, Promotions and Marketing

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The costs for advertising, promotion and marketing programs are expensed as incurred and are included in selling, general and 
administrative expenses. Advertising expense was approximately $0.8 million, $2.1 million and $2.1 million for the years 
ended December 31, 2020, 2019 and 2018, respectively.

Fair Value of Financial Instruments

The carrying amounts of cash and cash equivalents, accounts receivable, accounts payable and other financial current assets and 
liabilities approximate fair value based on the short-term nature of the items. 

Foreign Currency Translation

The financial position and results of operations of the Company’s foreign subsidiaries are measured using their functional 
currencies, which are their local currencies. Assets and liabilities of foreign subsidiaries are translated into the U.S. Dollar at the 
exchange rates in effect at the balance sheet date. Income and expenses are translated at the average exchange rate during the 
period. Translation gains and losses are reported as a component of other comprehensive income  (loss) for the period and 
included in accumulated other comprehensive income (loss) within stockholders’ equity.

Foreign currency (gains) and losses arising from transactions denominated in currencies other than the functional currency are 
included in net income, reported in selling, general and administrative expenses, and were approximately $3.1 million, $(0.5) 
million, and $1.3 million for the years ended December 31, 2020, 2019 and 2018, respectively.

Self-Insurance

The Company is self-insured for certain losses relating to workers’ compensation and health benefit claims. The Company 
maintains third-party excess insurance coverage for all workers' compensation and health benefit claims in excess of 
approximately $0.3 million per occurrence to reduce its exposure from such claims. Self-insured losses are accrued when it is 
probable that an uninsured claim has been incurred but not reported and the amount of the loss can be reasonably estimated at 
the balance sheet date.

Share-based Compensation

The value of services received from employees and directors in exchange for an award of an equity instrument is measured 
based on the grant-date fair value of the award. Such value is recognized as a non-cash expense on a straight-line basis over the 
minimum period the individual provides services, which is typically the vesting period of the award with the exception of 
awards with graded vesting that contain an internal performance measure where each tranche is recognized on a straight-line 
basis over its vesting period subject to the probability of meeting the performance requirements and adjusted for the number of 
shares expected to be earned. Awards to certain employees eligible for retirement prior to the award becoming fully vested are 
amortized to expense over the period through the date that the employee first becomes eligible to retire and is no longer 
required to provide service to earn the award. As share-based compensation expense is based on awards ultimately expected to 
vest, the amount of expense is reduced for estimated forfeitures. The cost of these awards is recorded in selling, general and 
administrative expense in the Company’s consolidated statements of income.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred income tax assets and liabilities are recognized 
for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets 
and liabilities and their respective tax bases and tax credit carry-forwards. Deferred income tax assets and liabilities are 
measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are 
expected to be recovered or settled. The effect on deferred income tax assets and liabilities of a change in tax rates is recognized 
in income in the period that includes the enactment date. A valuation allowance is provided if it is more likely than not that 
some or all of a deferred income tax asset will not be realized. A current tax liability or asset is recognized for the estimated 
taxes payable or refundable on tax returns for the current and prior years.  US GAAP prescribes a minimum recognition 
threshold a tax position is required to meet before being recognized in the financial statements. US GAAP also provides 
guidance on de-recognition, measurement, and classification of amounts relating to uncertain tax positions, accounting for and 
disclosure of interest and penalties, accounting in interim periods and disclosures required. Interest and penalties related to 
unrecognized tax positions are recognized as incurred within “provision for income taxes” in the consolidated statements of 
income. 

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In response to the COVID-19 pandemic, the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”) was signed 
into law on March 27, 2020.  The CARES Act, among other things, includes tax provisions relating to deferment of employer’s 
social security payments, net operating loss utilization and carryback periods, modifications to the net interest deduction 
limitations and technical corrections to tax depreciation methods for qualified improvement property. The ultimate impact of 
the CARES Act may differ from the estimated impact the Company recorded during this period due to changes in 
interpretations and guidance that may be issued and actions the Company may take in response to the CARES Act. The 
Company will continue to assess the impact that various provisions of the CARES Act, and how they are interpreted and 
effected, will have on its business.

Recent Accounting Pronouncements

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income 
Taxes (“ASU 2019-12”).  ASU 2019-12 simplifies the accounting for income taxes by eliminating certain exceptions related to 
the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period, and the 
recognition of deferred tax liabilities related to outside basis differences. The standard is effective for interim and annual 
periods beginning January 1, 2021, with certain amendments applied prospectively and others requiring retrospective 
application.  Early adoption is permitted, with any adjustments reflected as of the beginning of the fiscal year of adoption.  The 
Company did not elect early adoption and is currently evaluating the impact of this guidance on its consolidated financial 
position, results of operations, and cash flows.

In March 2020, the FASB issued ASU 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference 
Rate Reform on Financial Reporting.”  The guidance provides optional expedients and exceptions for applying U.S. GAAP to 
contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another rate that is 
expected to be discontinued. The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through 
December 31, 2022.  The Company is currently evaluating the impact of this guidance on its consolidated financial position, 
results of operations, and cash flows.

2. Revenue

The Company derives the majority of its revenue by providing services on a time and material basis and are short-term in
nature. The Company accounts for revenue in accordance with ASC Topic 606, Revenue from Contracts with Customers.

Performance Obligations
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the unit of 
account in ASC Topic 606. A contract’s transaction price is allocated to each distinct performance obligation and recognized as 
revenue when, or as, the performance obligation is satisfied. The majority of the Company's contracts have a single 
performance obligation as the promise to transfer the individual goods or services is not separately identifiable from other 
promises in the contracts and is, therefore, not distinct. The Company provides highly integrated and bundled inspection 
services to its customers. Some of our contracts have multiple performance obligations, most commonly due to the contract 
providing both goods and services. For contracts with multiple performance obligations, the Company allocates the contract’s 
transaction price to each performance obligation using the Company's best estimate of the standalone selling price of each 
distinct good or service in the contract. The primary method used to estimate standalone selling price is a relative selling price 
based on price lists.

Contract modifications are not routine in the performance of the Company's contracts. Generally, when contracts are modified, 
the modification is to account for changes in scope to the goods and services that are provided. In most instances, contract 
modifications are for goods or services that are distinct, and, therefore, are accounted for as a separate contract.

The Company's performance obligations are satisfied over time as work progresses or at a point in time. The majority of the 
Company's revenue recognized over time as work progresses is related to the Company's service deliverables, which includes 
providing testing, inspection and mechanical services to our customers. Revenue is recognized over time based on time and 
material incurred to date which best portrays the transfer of control to the customer. The Company also utilizes an available 
practical expedient that provides for revenue to be recognized in an amount that corresponds directly with the value to the 
customer of the entity’s performance completed to date.  Fixed fee arrangements are determined based on expected labor, 
material, and overhead to be consumed on fulfillment of such services. Revenue is recognized on a cost-to-cost method tracked 
on an input basis. 

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The majority of our revenue recognized at a point in time is related to product sales when the customer obtains control of the 
asset, which is generally upon shipment to the customer. Contract costs include labor, material and overhead.

The Company expects any significant remaining performance obligations to be satisfied within one year.

Contract Estimates
The majority of the Company's revenues are short-term in nature. The Company has many master service agreements (MSAs) 
that specify an overall framework and contract terms when the Company and customers agree upon services or products to be 
provided. The actual contracting to provide services or furnish products are triggered by a work order, purchase order, or some 
similar document issued pursuant to a MSA which sets forth the scope of services and/or identifies the products to be  provided. 
From time-to-time, the Company may enter into long-term contracts, which can range from several months to several years. 
Revenue on such long-term contracts is recognized as work is performed based on total costs incurred to date in relation to the 
total estimated costs for the performance of the contract at completion. This includes contract estimates of costs to be incurred 
for the performance of the contract. Cost estimation is based upon the professional knowledge and experience of the Company's 
project managers, engineers and financial professionals. Factors that are considered in estimating the work to be completed 
include the availability of materials, the effect of any delays in the Company's project performance and the recoverability of any 
claims. Whenever revisions of estimates, contract costs and/or contract values indicate that the contract costs will exceed 
estimated revenues, thus creating a loss, a provision for the total estimated loss is recorded in that period.

Revenue by category

The following series of tables present our disaggregated revenues by segment:

Revenue by industry was as follows:

Year ended December 31, 2020

Services

International

Products & 
Systems

Corp/Elim

Total

Oil & Gas

Aerospace & Defense

Industrials

Power generation & Transmission

Other Process Industries

Infrastructure, Research & Engineering

Other

Total

$ 

298,605  $ 

39,728  $ 

430  $ 

50,813 

44,919 

30,005 

24,671 

17,070 

10,081 

18,166 

19,657 

7,559 

10,029 

10,353 

2,064 

1,292 

1,852 

2,323 

171 

6,364 

4,017 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

(7,598)  $ 

338,763 

70,271 

66,428 

39,887 

34,871 

33,787 

8,564 

$ 

476,164  $ 

107,556  $ 

16,449  $ 

(7,598)  $ 

592,571 

Year ended December 31, 2019

Services

International

Products & 
Systems

Corp/Elim

Total

Oil & Gas

Aerospace & Defense

Industrials

Power generation & Transmission

Other Process Industries

Infrastructure, Research & Engineering

Other

Total

$ 

390,815  $ 

44,447  $ 

756  $ 

51,390 

64,622 

30,300 

28,495 

14,269 

15,239 

41,224 

21,405 

10,289 

10,196 

9,520 

7,190 

1,237 

3,187 

2,726 

418 

9,316 

943 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

(9,398)  $ 

436,018 

93,851 

89,214 

43,315 

39,109 

33,105 

13,974 

$ 

595,130  $ 

144,271  $ 

18,583  $ 

(9,398)  $ 

748,586 

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Year ended December 31, 2018

Services

International

Products & 
Systems

Corp/Elim

Total

Oil & Gas

Aerospace & Defense

Industrials

Power generation & Transmission

Other Process Industries

Infrastructure, Research & Engineering

Other

Total

$ 

378,904  $ 

37,953  $ 

1,255  $ 

—  $ 

418,112 

50,500 

60,594 

30,687 

26,425 

11,283 

16,226 

54,853 

26,209 

8,522 

9,497 

9,032 

7,382 

2,355 

3,097 

4,904 

124 

5,246 

6,445 

— 

— 

— 

— 

— 

(9,139)   

107,708 

89,900 

44,113 

36,046 

25,561 

20,914 

$ 

574,619  $ 

153,448  $ 

23,426  $ 

(9,139)  $ 

742,354 

Revenue per key geographic location was as follows:

Year ended December 31, 2020

Services

International

Products & 
Systems

Corp/Elim

Total

United States

Other Americas

Europe

Asia-Pacific

Total

$ 

406,437  $ 

911  $ 

7,551  $ 

(3,410)  $ 

411,489 

68,150 

904 

673 

4,581 

99,953 

2,111 

550 

3,154 

5,194 

(446)   

72,835 

(3,470)   

100,541 

(272)   

7,706 

$ 

476,164  $ 

107,556  $ 

16,449  $ 

(7,598)  $ 

592,571 

Year ended December 31, 2019

Services

International

Products & 
Systems

Corp/Elim

Total

United States

Other Americas

Europe

Asia-Pacific

Total

$ 

487,408  $ 

631  $ 

12,011  $ 

(4,918)  $ 

495,132 

104,081 

2,342 

1,299 

7,659 

127,581 

8,400 

407 

1,940 

4,225 

(407)   

(3,978)   

(95)   

111,740 

127,885 

13,829 

$ 

595,130  $ 

144,271  $ 

18,583  $ 

(9,398)  $ 

748,586 

Year ended December 31, 2018

Services

International

Products & 
Systems

Corp/Elim

Total

United States

Other Americas

Europe

Asia-Pacific

Total

$ 

478,853  $ 

568  $ 

11,493  $ 

(3,500)  $ 

487,414 

90,823 

4,252 

691 

7,995 

138,948 

5,937 

1,068 

3,958 

6,907 

(1,638)   

(3,846)   

(155)   

98,248 

143,312 

13,380 

$ 

574,619  $ 

153,448  $ 

23,426  $ 

(9,139)  $ 

742,354 

Contract Balances
The timing of revenue recognition, billings and cash collections results in billed accounts receivable, unbilled receivables 
(contract assets), and customer advances and deposits (contract liabilities) on the consolidated balance sheet. Amounts are 
generally billed as work progresses in accordance with agreed-upon contractual terms, generally at periodic intervals (e.g., 
weekly, bi-weekly or monthly). Generally, billing occurs subsequent to revenue recognition, resulting in contract assets. 
However, the Company sometimes receives advances or deposits from its customers before revenue is recognized, resulting in 
contract liabilities.  These assets and liabilities are aggregated on an individual contract basis and reported on the consolidated 
balance sheet at the end of each reporting period within accounts receivables or accrued expenses and other current liabilities.

Revenue recognized for 2020 and 2019, that was included in the contract liability balance at the beginning of the year was $4.6 
million and $4.3 million, respectively. Changes in the contract asset and liability balances during the years ended December 31, 
2020 and 2019, were not impacted by any other factors. The Company applies the practical expedient to expense incremental 

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costs incurred related to obtaining a contract when the asset that the Company otherwise would have recognized is one year or 
less. 

3. Earnings per Share

Basic earnings (loss) per share is computed by dividing net income by the weighted average number of shares outstanding 
during the period. Diluted earnings per share is computed by dividing net by the sum of (1) the weighted average number of 
shares of common stock outstanding during the period, and (2) the dilutive effect of assumed conversion of equity awards using 
the treasury stock method. With respect to the number of weighted average shares outstanding (denominator), diluted shares 
reflect: (i) the exercise of options to acquire common stock to the extent that the options’ exercise prices are less than the 
average market price of common shares during the period and (ii) the pro forma vesting of restricted stock units.

The following table sets forth the computations of basic and diluted earnings per share:

Basic earnings (loss) per share:

Numerator:

Net income (loss) attributable to Mistras Group, Inc.

$ 

(99,461)  $ 

6,060  $ 

6,836 

For the year ended December 31,

2020

2019

2018

Denominator

Weighted average common shares outstanding

Basic earnings (loss) per share

Diluted earnings (loss) per share:

Numerator:

29,147 

28,740 

$ 

(3.41)  $ 

0.21  $ 

28,406 
0.24 

Net income (loss) attributable to Mistras Group, Inc.

$ 

(99,461)  $ 

6,060  $ 

6,836 

Denominator

Weighted average common shares outstanding
Dilutive effect of stock options outstanding
Dilutive effect of restricted stock units outstanding

29,147 
— 
— 
29,147 

28,740 
98 
208 
29,046 

Diluted earnings (loss) per share

$ 

(3.41)  $ 

0.21  $ 

28,406 
683 
338 
29,427 
0.23 

The following potential common shares were excluded from the computation of diluted earnings per share, as the effect would 
have been anti-dilutive: 

Potential common stock attributable to restricted stock units (RSUs) and 
performance stock units (PSUs) outstanding (1)
Potential common stock attributable to stock options outstanding

Total

For the year ended December 31,

2020

2019

2018

790 

5 

795 

42 

5 

47 

1 

5 

6 

 (1) For the twelve months ended December 31, 2020, 254 shares related to RSUs/PSUs, were excluded from the calculation of 
diluted EPS due to the net loss for the period.

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4. Accounts Receivable

Accounts receivable consist of the following:

Trade accounts receivable

Allowance for credit losses
Accounts receivable, net

December 31,

2020

2019

$ 

115,841  $ 

144,282 

(8,213)   

(8,285) 

$ 

107,628  $ 

135,997 

The Company had $11.9 million and $22.2 million of unbilled revenues accrued as of December 31, 2020 and December 31, 
2019, respectively, which is included within the trade accounts receivable balance above. Unbilled revenue is generally billed in 
the subsequent quarter to their revenue recognition.

The Company was contracted to perform inspections of welds on various pipeline projects in Texas for a customer.  As of 
December 31, 2019, approximately $1.4 million of past due receivables were outstanding from this customer.  The Company 
received notice from the customer in December 2019, alleging that the work performed was not in compliance with the 
contract.  The Company filed a lawsuit to recover the $1.4 million and other amounts due to the Company and the customer 
filed a counterclaim, alleging breach of contract and seeking its damages.  Accordingly, the Company recorded a reserve of  
$1.4 million during the twelve months ended December 31, 2019 for these past due receivables. The status of this situation has 
not changed during 2020.  See Note 18-Commitments and Contingencies for additional details.

In the fourth quarter of 2018, the Company recorded a reserve of $0.7 million for a renewable energy industry customer, based 
in part on the available information about the financial difficulties of the customer.  During the first quarter of 2019, the 
Company recorded an additional charge of $5.7 million to fully reserve for the amount of the exposure related to this customer.  
This customer filed for a voluntary insolvency proceeding on April 9, 2019.  During the second quarter of 2019, the Company 
reversed $1.0 million of this reserve based on additional information obtained during the quarter. The status of the dispute has 
not changed since the second quarter of 2019.

During 2019, the Company sold to an unaffiliated third party, without recourse, its remaining outstanding receivables owed 
from a customer which filed for bankruptcy, and for which the Company had initially recorded a charge during the second 
quarter of 2017. During the first quarter of 2019, the Company recorded a recovery of $0.2 million and during the second 
quarter of 2019, the Company recorded a recovery $1.7 million, related to a bad debt provision for the receivables due from this 
customer. This matter is considered fully resolved.

5. Inventories

Inventories consist of the following:

Raw materials
Work in progress
Finished goods
Consumable supplies

Inventories

December 31,

2020

2019

$ 

$ 

5,006  $ 
770 
4,640 
2,718 
13,134  $ 

5,314 
1,549 
3,957 
2,593 
13,413 

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6. Property, Plant and Equipment

Property, plant and equipment consist of the following: 

Land

Building and improvements

Office furniture and equipment

Machinery and equipment

Accumulated depreciation and amortization

Property, plant and equipment, net

Useful Life

(Years)

30-40

5-8

5-7

December 31,

2020

2019

  $ 

2,724  $ 

25,731 

16,980 

237,253 

282,688 

2,672 

24,537 

17,227 

225,974 

270,410 

(190,007)   

(171,803) 

  $ 

92,681  $ 

98,607 

Depreciation expense was approximately $24.7 million, $24.2 million, and $24.2 million for the years ended December 31, 
2020, 2019 and 2018, respectively.

7. Acquisitions and Disposition

Acquisitions

The Company did not complete any acquisitions during the year ended December 31, 2020. 

During September 2019, the Company completed one acquisition that provides pipeline integrity management software and 
services to energy transportation companies. The Company acquired all the equity interest of the acquiree in exchange for 
aggregate consideration of $4.4 million in cash, contingent consideration of up to $4.3 million to be earned based upon the 
acquired business achieving specific performance metrics over the initial three years of operations from the acquisition date and 
working capital adjustments. The goodwill recorded is primarily attributable to expected synergies and is generally deductible 
for tax purposes. The Company accounted for this transaction in accordance with the acquisition method of accounting for 
business combinations.

The following table summarizes the final fair value of the assets acquired and liabilities assumed and the Company's allocation 
of purchase price:

Cash paid

Working capital adjustments

Fair value of contingent consideration

Total consideration

Current net assets

Other assets

Property, plant and equipment

Intangibles

Goodwill

Net assets acquired

2019

4,380 

(152) 

1,342 

5,570 

142 

34 

65 

3,594 

1,735 

5,570 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

The Company accounted for the acquisition completed in 2019 in accordance with the acquisition method of accounting for 
business combinations. Assets and liabilities of the acquired businesses were included in the consolidated balance sheet based 
on their respective estimated fair value on the date of acquisition as determined in a purchase price allocation, using available 
information and making assumptions management believes are reasonable. The amortization periods for the intangible assets 
acquired range from one year to eighteen years.

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Disposition

During the third quarter of 2018, substantially all of the assets and liabilities of a subsidiary in the Products and Systems 
segment were sold for approximately $4.3 million. For the year ended December 31, 2018, the Company recognized a gain of 
approximately $2.4 million related to the sale, which is reported as a gain on sale of subsidiary on the consolidated statements 
of income (loss). The sale also included a three-year agreement to purchase products from the buyer, with a cumulative 
commitment of $2.3 million (see Note 18-Commitments and Contingencies).

Acquisition-Related expense

In the course of its acquisition activities, the Company incurs costs in connection with due diligence, professional fees, and 
other expenses. Additionally, the Company adjusts the fair value of acquisition-related contingent consideration liabilities on a 
quarterly basis. These amounts are recorded as acquisition-related expense, net, on the consolidated statements of income and 
were as follows for the years ended December 31, 2020, 2019 and 2018:

Due diligence, professional fees and other transaction costs

Adjustments to fair value of contingent consideration liabilities

Acquisition-related expense, net

For the year ended December 31,

2020

2019

2018

$ 

$ 

—  $ 

337 

337  $ 

364  $ 

1,248 

511 

875  $ 

(716) 

532 

The Company’s contingent consideration liabilities are recorded on the consolidated balance sheets in accrued expenses and 
other current liabilities and Other long-term liabilities.

8. Goodwill

The changes in the carrying amount of goodwill by segment is shown below:

Balance at December 31, 2018

Goodwill acquired during the year

Adjustments to preliminary purchase price allocations

Foreign currency translation

Balance at December 31, 2019

Impairment charges

Adjustments to preliminary purchase price allocations

Foreign currency translation

Balance at December 31, 2020

Services

International

Products and 
Systems

Total

$ 

243,476  $ 

35,783  $ 

—  $ 

279,259 

1,535 

(2,332)   

4,536 

— 

— 

(588)   

— 

— 

— 

1,535 

(2,332) 

3,948 

$ 

247,215  $ 

35,195  $ 

—  $ 

282,410 

(57,227)   

(19,862)   

200 

(76)   

— 

563 

— 

— 

— 

(77,089) 

200 

487 

$ 

190,112  $ 

15,896  $ 

—  $ 

206,008 

The Company reviews goodwill for impairment on a reporting unit basis on October 1 of each year and whenever events or 
changes in circumstances indicate the carrying value of goodwill may not be recoverable.

During the first quarter of 2020, the Company’s market capitalization declined significantly compared to the fourth quarter of 
2019. Over the same period, the equity value of the Company’s peer group, and the overall U.S. stock market also declined 
significantly amid market volatility. In addition, oil prices had dropped significantly. These declines were driven in large part 
by the uncertainty surrounding the COVID-19 pandemic and other macroeconomic events such as the geopolitical tensions 
between OPEC and Russia. Based on these factors, the Company concluded that multiple triggering events occurred and, 
accordingly, an interim quantitative goodwill impairment test was performed for each reporting unit as of March 31, 2020. 
During the first quarter of 2020, the Company also performed an analysis to determine any impairment of long-lived assets (see 
Note 9-Intangible Assets) based on the triggering events noted above.

In performing the interim quantitative goodwill impairment test and consistent with prior practice, the Company determined the 
fair value of each of the reporting units using a combination of the income approach and the market approach by assessing each 

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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of these valuation methodologies based upon availability and relevance of comparable company data and determining the 
appropriate weighting.

Under the income approach, the fair value for each of the reporting units was determined based on the present value of 
estimated future cash flows, discounted at an appropriate risk-adjusted rate. The Company used internal forecasts, updated for 
recent events, to estimate future cash flows with cash flows beyond the specific operating plans estimated using a terminal 
value calculation, which incorporates historical and forecasted trends, including an estimate of long-term future growth rates, 
based on the Company’s most recent views of the long-term outlook for each reporting unit. The internal forecasts include 
assumptions about future market recovery, including the expected demand for the Company’s goods and services. Due to the 
inherent uncertainties involved in making estimates and assumptions, actual results may differ from those assumed in the 
forecasts. The Company derived the discount rates using a capital asset pricing model and analyzing published rates for 
industries relevant to the reporting units to estimate the cost of equity financing. The Company used discount rates that are 
commensurate with the risks and uncertainties inherent in the respective businesses and in the internally developed forecasts, 
updated for recent events.

The market approach valuations were derived from metrics of publicly traded companies or historically completed transactions 
of comparable businesses. The selection of comparable businesses was based on the markets in which the reporting units 
operate considering risk profiles, size, geography, and diversity of products and services.

Based upon the results of the interim quantitative goodwill impairment test during the first quarter of 2020, the Company 
recorded an aggregate impairment charge of $77.1 million, which included $57.2 million in the services reporting unit within 
the Services segment, and $19.3 million in the European reporting unit and $0.6 million in the Brazilian reporting unit, both 
within the International segment. The impairment was calculated based on the difference between the estimated fair value and 
the carrying value of the reporting units and are included in Impairment charges on the Consolidated Statements of Income 
(Loss) for the year ended December 31, 2020. 

The Company's cumulative goodwill impairment as of December 31, 2020 was $100.2 million, of which $57.2 million related 
to the Services segment, $29.8 million related to the International segment and $13.2 million related to the Products and 
Systems segment. The Company's cumulative goodwill impairment as of December 31, 2019 was $23.1 million, of which 
$13.2 million related to the Products and Systems segment and $9.9 million related to the International segment. 

The Company elected to perform a qualitative assessment of goodwill on October 1, 2020. The Company's qualitative 
assessment considered relevant events and circumstances occurring since the interim quantitative goodwill impairment test 
performed as of March 31, 2020 (see previous paragraphs). Specifically, the Company considered changes in macroeconomic 
conditions, industry and market conditions, internal forecasts of future revenue and expenses, the Company's stock price, any 
significant events affecting the Company and actual changes in the carrying values of its net assets. After considering all 
positive and negative evidence for the assessment as of October 1, 2020, the Company concluded that it was not more likely 
than not that the carrying values of each reporting unit exceeded their respective fair values and as such, no additional 
impairment was indicated. Subsequent to October 1, 2020 through December 31, 2020, the Company did not identify any 
changes in circumstances that would indicate the carrying value of goodwill may not be recoverable. Significant adverse 
changes in future periods could negatively affect the Company's key assumptions and may result in future goodwill impairment 
charges which could be material.

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9. Intangible Assets

The gross carrying amount and accumulated amortization of intangible assets were as follows:

Useful Life
(Years)

Gross
Amount

Accumulated
Amortization

Impairment

2020

December 31,

Net
Carrying
Amount

2019

Gross
Amount

Accumulated
Amortization

Net
Carrying
Amount

5-18

$  116,101  $ 

(75,649)  $ 

(2,206)  $  38,246  $  113,861  $ 

(67,853)  $  46,008 

3-15

2-5

2-12

77,326 

(23,519)   

(25,874)   

27,933 

77,914 

(18,756)   

59,158 

12,833 

11,120 

(12,162)   

(8,614)   

$  217,380  $  (119,944)  $ 

(212)   

459 

12,795 

(11,630)   

1,165 

(502)   

2,004 
(28,794)  $  68,642  $  215,383  $ 

10,813 

(7,607)   

3,206 
(105,846)  $  109,537 

Customer 
relationships
Software/
Technology
Covenants not to 
compete

Other

Total

As described in Note 8- Goodwill, during the first quarter of 2020, there were negative market indicators that were determined 
to be triggering events indicating a potential impairment of certain long-lived assets within asset groups in the Services, 
International, Products and Corporate segments. The asset groups are groupings of assets and liabilities determined at the 
lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. 
Recoverability testing indicated that certain intangible assets and right of use assets (See Note 17-Leases) were potentially 
impaired. For asset groups that required an impairment measurement, similar to the valuations performed to determine the 
goodwill impairment, the Company used income and market approaches to estimate the fair value of the long-lived assets, 
which requires significant judgment in evaluation of the useful lives of the assets, economic and industry trends, estimated 
future cash flows, discount rates, and other factors. The result of the analysis was an aggregate impairment charge of 
$28.8 million, which included $25.9 million to software/technology, $2.2 million to customer relationships, $0.5 million to 
other intangibles and $0.2 million to covenants not to compete, all of which are in the Services reporting unit within the 
Services segment and are included in Impairment charges on the consolidated statements of income (loss) for the year ended 
December 31, 2020.

Amortization expense for the years ended December 31, 2020, 2019 and 2018, was approximately $11.0 million, $14.3 million, 
and $10.2 million, respectively, including amortization of software/technology for these periods of $3.6 million, $5.6 million, 
and $1.4 million, respectively.

Amortization expense in each of the five years and thereafter subsequent to December 31, 2020 related to the Company’s 
intangible assets is expected to be as follows:

2021
2022
2023
2024
2025
Thereafter
Total

Expected
Amortization
Expense

$ 

$ 

9,915 
9,433 
8,719 
7,355 
5,597 
27,623 
68,642 

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10. Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consist of the following:

Accrued salaries, wages and related employee benefits
Contingent consideration
Accrued workers' compensation and health benefits
Deferred revenues
Right-of-use liability - Operating
Pension accrual
Other accrued expenses

Total accrued expenses and other current liabilities

11. Long-Term Debt

Long-term debt consists of the following:

December 31,

2020
30,214  $ 
1,300 
3,948 
6,538 
10,348 
2,519 
23,633 
78,500  $ 

2019
30,072 
2,614 
4,467 
5,860 
10,133 
2,519 
25,724 
81,389 

$ 

$ 

$ 
Senior credit facility
Senior secured term loan, net of unamortized debt issuance costs of $0.3 million and $0.1 million  
Other

Total debt

Less: Current portion

Long-term debt, net of current portion

$ 

Senior Credit Facility

December 31,

2019

2020
120,312  $  151,773 
94,919 
89,745 
8,021 
10,159 
220,216 
254,713 
(6,593) 
(10,678)   
209,538  $  248,120 

The Company has a credit agreement with its banking group (“Credit Agreement”) which provides the Company with a 
revolving line of credit and a $100 million senior secured term loan A facility. Pursuant to the Amendment described below, the 
revolving line of credit was reduced from $300 million to $175 million. Both the revolving line of credit and the term loan A 
facility under the Credit Agreement have a maturity date of December 12, 2023.  

On May 15, 2020, the Company entered into the Third Amendment (the “Amendment”) to the Credit Agreement. The 
amendment was needed because the Company determined that as a result of the uncertain impact of the COVID-19 pandemic 
and the significant drop in oil prices, it would not meet the then existing financial covenants in the Credit Agreement for 
upcoming quarters. Accordingly, the Amendment modified the financial covenants to provide for: i) elimination of the Funded 
Debt Leverage Ratio (as defined in the Credit Agreement) for the quarters ended June 30 and September 30, 2020 and increased 
the Funded Debt Leverage ratio to no greater than 5.25 to 1 beginning for the quarter ending December 31, 2020 and decreasing 
each successive quarter to no greater than 3.50 to 1 for the quarter ended September 30, 2021, and all quarterly periods 
thereafter; ii) an elimination of the minimum Fixed Charge Coverage Ratio (as defined in the Credit Agreement for the quarters 
ended June 30, September 30 and December 31, 2020), a decrease to 1.0 to 1 for the quarter ending March 31, 2021 and 
returning to 1.25 to 1 for the quarter ending June 30, 2021 and thereafter; iii) the addition of a minimum EBITDA covenant 
requiring $3.44 million for the three months ending June 30, 2020, $24.25 million for the six months ending September 30, 
2020, and $38.55 million for the nine months ending December 31, 2020, with no requirement thereafter; and iv) the addition of 
a minimum Liquidity (as defined in the Amendment) covenant of not less than $20.0 million at all times through September 30, 
2020 and ceasing thereafter. In addition, the Amendment set a LIBOR floor of 1.0% applicable to all LIBOR loans, and 
increased the LIBOR margin range to 1.50% to 4.15%, in addition to certain other modifications of the Credit Agreement. The 
Amendment also requires that the Company promptly prepay the outstanding amount under the revolving credit facility in an 
amount equal to the difference between (a) the aggregate sum of cash and cash equivalents of the Company and its subsidiaries 
held in the United States minus (b) $10.0 million if, for a period of two (2) consecutive business days, (i) the outstanding 
amount under the revolving credit facility exceeds $75.0 million and (ii) the sum of such cash and cash equivalents exceeds 
$10.0 million.

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The Credit Agreement, as amended, provides that the Company may not make any acquisitions prior to June 30, 2021, and 
thereafter only if the Company's Funded Debt Leverage Ratio is less than 2.50 to 1, and after giving effect to such acquisition, 
its pro forma Funded Debt Leverage Ratio will not be greater than 3.25 to 1. The Credit Agreement also limits the Company’s 
ability to, among other things, create liens, make investments, incur more indebtedness, merge or consolidate, make 
dispositions of property, pay dividends and make distributions to stockholders or repurchase its stock, enter into a new line of 
business, enter into transactions with affiliates and enter into burdensome agreements. 

The Company may borrow up to $100 million in non-U.S. Dollar currencies and use up to $20 million of the credit limit for the 
issuance of letters of credit.  

As of December 31, 2020, the Company had borrowings of $210.1 million and a total of $4.3 million of letters of credit 
outstanding under the Credit Agreement.  The Company has capitalized costs associated with debt modifications of $1.1 million  
as of December 31, 2020, which is included in Other Assets on the consolidated balance sheet. The Amendment reduced the 
Company's total available loan capacity, amongst other things, and as a result, the Company expensed approximately 
$0.6 million in capitalized debt issuance costs during the second quarter of 2020, which is included in Selling, general and 
administrative expenses on the consolidated statements of income (loss).

As of December 31, 2020, the Company was in compliance with the terms of the Credit Agreement, as amended, and will 
continuously monitor its compliance with the covenants contained in its Credit Agreement. The Company believes that it is 
probable, based on the amended covenants, that the Company will be able to comply with the financial covenants in the Credit 
Agreement as modified by the Amendment and that sufficient credit remains available under the Credit Agreement to meet the 
Company's liquidity needs. However, due to the uncertainties being caused by the COVID-19 pandemic, the significant 
volatility in oil prices, and volatility in the aerospace production, such matters cannot be predicted with certainty.

Other Debt

The Company's other debt includes local bank financing provided at the local subsidiary levels used to support working capital 
requirements and fund capital expenditures.  At December 31, 2020, there was approximately $10.2 million outstanding, 
payable at various times through 2030.  Monthly payments range from $1 thousand to $18 thousand.  Interest rates range from 
0.4% to 3.5%. 

Scheduled principal payments due under all borrowing agreements in each of the five years and thereafter subsequent to 
December 31, 2020 are as follows:

2021
2022
2023
2024
2025
Thereafter
Total

$ 

$ 

10,678 
11,551 
194,191 
1,282 
799 
1,715 
220,216 

12.        Fair Value Measurements

The Company performs fair value measurements in accordance with the guidance provided by ASC 820, Fair Value 
Measurements and Disclosures. ASC 820 defines fair value as the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market participants at the measurement date. It also establishes a three level 
hierarchy that prioritizes the inputs used to measure fair value. The three levels of the hierarchy are defined as follows:

Level 1 — Inputs are unadjusted quoted prices in active markets for identical assets or liabilities that the Company has 

the ability to access at the measurement date.

Level 2 — Observable inputs other than quoted prices included in Level 1, including quoted prices for similar assets or 

liabilities in active markets, quoted prices for identical assets or liabilities in inactive markets, inputs other than quoted prices 
that are observable for the asset or liability and inputs derived principally from or corroborated by observable market data.

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Level 3 — Unobservable inputs reflecting the Company’s own assumptions about inputs that market participants 

would use in pricing the asset or liability based on the best information available.

Financial instruments measured at fair value on a recurring basis
The fair value of contingent consideration liabilities was estimated using a discounted cash flow technique with significant 
inputs that are not observable in the market and thus represents a Level 3 fair value measurement as defined in ASC 820. The 
significant inputs in the Level 3 measurement not supported by market activity include the probability assessments of expected 
future cash flows related to the acquisitions, appropriately discounted considering the uncertainties associated with the 
obligation, and as calculated in accordance with the terms of the applicable acquisition agreements.

The following table represents the changes in the fair value of Level 3 contingent consideration:

December 31,

2020

2019

Balance at the beginning of the period:

$ 

3,216  $ 

Acquisitions

Payments

Accretion of liability

Revaluation

Foreign currency translation

Balance at the end of the period:

200 

(2,091)   

35 

302 

(22)   

2,365 

1,142 

(852) 

92 

419 

50 

$ 

1,640  $ 

3,216 

Financial instruments not measured at fair value on a recurring basis

The Company has evaluated current market conditions and borrower credit quality and has determined that the carrying value 
of its long-term debt approximates fair value. The fair value of the Company’s notes payable and finance and operating lease 
obligations approximates their carrying amounts based on anticipated interest rates which management believes would currently 
be available to the Company for similar issuances of debt.

13. Share-Based Compensation

The Company has share-based incentive awards outstanding to its eligible employees and directors under two employee stock 
ownership plans: (i) the 2009 Long-Term Incentive Plan (the "2009 Plan") and (ii) the 2016 Long-Term Incentive Plan (the 
"2016 Plan"). No further awards may be granted under the 2009 Plan, although awards granted under the 2009 Plan remain 
outstanding in accordance with their terms. Awards granted under the 2016 Plan may be in the form of stock options, restricted 
stock units and other forms of share-based incentives, including performance restricted stock units, stock appreciation rights 
and deferred stock rights. At the annual shareholders meeting on May 19, 2020, the Company’s shareholders approved an 
amendment to increase the total number of shares that may be issued under the 2016 Plan by 2,000,000, for a total of 3,700,000 
shares that may be issued under the 2016 Plan, of which 1,787,000 shares were available for future grants as of December 31, 
2020. As of December 31, 2020, there was an aggregate of approximately 5,000 stock options outstanding under the 2009 Plan.

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Stock Options

For the years ended December 31, 2020, 2019 and 2018, the Company did not have any share-based compensation expense 
related to stock option awards. No stock options were granted during the years ended December 31, 2020, 2019 and 2018. As of 
December 31, 2020, no unrecognized compensation costs remained related to stock option awards. Cash proceeds from, and the 
intrinsic value of, stock options exercised during the years ended December 31, 2020, 2019 and 2018 were as follows (in 
thousands):

Cash proceeds from options exercised

Aggregate intrinsic value of options exercised

For the year ended December 31,

2020

1

2019 

2018

$ 

$ 

—  $ 

—  $ 

32  $ 

4,530  $ 

273 

277 

____________________
1 During 2019, 2.1 million stock options were net exercised, wherein the option holders surrendered a portion of the underlying 
stock option awards to pay the exercise price and required minimum tax withholding. 

A summary of the stock option activity, weighted average exercise prices, and options outstanding and exercisable as of 
December 31, 2020, 2019 and 2018 is as follows (in thousands, except per share amounts and years):

For the years ended December 31,

2020

2019

2018

Common
Stock
Options

Weighted
Average
Exercise
Price

Common Stock 
Options

Weighted 
Average 
Exercise Price

Common
Stock
Options

Weighted
Average
Exercise
Price

Outstanding at beginning of 
year:

Granted

Exercised

Expired or forfeited

Outstanding at end of year:

5  $ 

—  $ 

—  $ 

—  $ 

5  $ 

22.35 

— 

— 

— 

22.35 

2,105  $ 

—  $ 

(2,093)  $ 

(7)  $ 

5  $ 

13.47 

— 

13.45 

10.00 

22.35 

2,130  $ 

—  $ 

(25)  $ 

—  $ 

2,105  $ 

13.43 

— 

10.75 

— 

13.47 

December 31, 2020

Options Outstanding

Options Exercisable

Total
Options
Outstanding

Weighted
Average
Remaining
Life (Years)

Weighted
Average
Exercise
Price

Number
Exercisable

Weighted
Average
Exercise
Price

5 

— 

1.2 $ 

22.35 

5  $ 

22.35 

$ 

— 

Exercise Price
22.35

Aggregate Intrinsic Value

$ 

Restricted Stock Unit Awards

Restricted Stock Units generally vest ratably on each of the first four anniversary dates of issuance.  The Company recognized 
approximately $4.4 million, $4.0 million and $4.2 million of share-based compensation for the years ended December 31, 2020, 
2019 and 2018, respectively, related to restricted stock unit awards. As of December 31, 2020, there were approximately $4.9 
million of unrecognized compensation costs, net of estimated forfeitures, related to restricted stock unit awards, which are 
expected to be recognized over a remaining weighted average period of 2.3 years. Upon vesting, restricted stock units are 
generally net share-settled to cover the required minimum withholding tax and the remaining amount is converted into an 
equivalent number of shares of common stock.

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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A summary of the vesting activity of restricted stock unit awards, with the respective fair value of the awards, is as follows: (in 
thousands):

Restricted stock awards vested

Fair value of awards vested

For the year ended December 31,

2020

2019

2018

208 

172 

$ 

837  $ 

2,495  $ 

258 

5,319 

A summary of the fully-vested common stock the Company issued to its six non-employee directors, in connection with its non-
employee director compensation plan, is as follows (in thousands): 

Awards issued

Grant date fair value of awards issued

For the year ended December 31,

2020

2019

2018

68 

30 

$ 

326  $ 

450  $ 

19 

400 

A summary of the Company's outstanding, non-vested restricted share units is presented below (in thousands, except per share 
amounts):

For the year ended December 31,

2020

2019

2018

Weighted
Average
Grant-Date 
Fair Value

Units

Weighted
Average
Grant-Date 
Fair Value

Units

Weighted
Average
Grant-Date 
Fair Value

Units

Outstanding at beginning of 
period:

Granted

Released

Forfeited

Outstanding at end of 
period:

Performance Restricted Stock Units

559  $ 

782  $ 

(208)  $ 

(57)  $ 

16.92 

3.79 

18.71 

9.62 

443  $ 

339  $ 

(172)  $ 

(51)  $ 

20.55 

14.04 

20.38 

17.71 

532  $ 

211  $ 

(258)  $ 

(42)  $ 

21.05 

19.20 

20.48 

20.52 

1,076  $ 

7.41 

559  $ 

16.92 

443  $ 

20.55 

The Company maintains Performance Restricted Stock Units (PRSUs) that have been granted to select executives and senior 
officers whose ultimate payout is based on the Company’s performance over a one-year period based on specific metrics 
approved by the Compensation Committee of the Board of Directors of the Company. The PRSU awards granted in 2019 
included three performance metrics, as defined: (1) Operating Income, (2) Adjusted EBITDAS (defined as net income 
attributable to MISTRAS Group, Inc. plus: interest expense, provision for income taxes, depreciation and amortization, share-
based compensation expense and certain acquisition related costs (including transaction due diligence costs and adjustments to 
the fair value of contingent consideration), foreign exchange (gain) loss and, if applicable, certain special items which are 
noted) and (3) Revenue. There also is a discretionary portion of the 2019 PRSUs based on individual performance, granted at 
the discretion of the Compensation Committee (Discretionary PRSUs). PRSUs and Discretionary PRSUs generally vest ratably 
on each of the first four anniversary dates upon completion of the performance period, for a total requisite service period of up 
to five years and have no dividend rights.

For  2020  awards,  the  Compensation  Committee  changed  the  criteria  for  the  PRSUs  to  four  metrics,  with  no  discretionary 
portion.  Revenue and Adjusted EBITDAS were retained, and two additional metrics, free cash flow as a percentage of revenue 
and  return  on  average  book  equity,  replaced  Operating  Income.  These  two  newly-added  metrics  are  relative  metrics,  the 
performance of which are based upon how the Company performs relative to a peer group.  

PRSUs are equity-classified and compensation costs are initially measured using the fair value of the underlying stock at the 
date of grant, assuming that the target performance conditions will be achieved. Compensation costs related to the PRSUs are 
subsequently adjusted for changes in the expected outcomes of the performance conditions.

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Discretionary  PRSUs  are  liability-classified  and  adjusted  to  fair  value  (with  a  corresponding  adjustment  to  compensation 
expense)  based  upon  the  targeted  number  of  shares  to  be  awarded  and  the  fair  value  of  the  underlying  stock  each  reporting 
period until approved by the Compensation Committee, at which point they are equity-classified.

A summary of the Company's PRSU activity is presented below (in thousands, except per share amounts):

For the year ended December 31,

2020

2019

2018

Weighted
Average
Grant-Date 
Fair Value

Units

Weighted
Average
Grant-Date 
Fair Value

Units

Weighted
Average
Grant-Date 
Fair Value

Units

260  $ 

292  $ 

(99)  $ 

(120)  $ 

—  $ 

333  $ 

16.77 

3.68 

3.82 

17.29 

— 

8.84 

277  $ 

190  $ 

(106)  $ 

(101)  $ 

—  $ 

260  $ 

17.80 

13.63 

13.77 

17.19 

— 

16.77 

278  $ 

129  $ 

(50)  $ 

(68)  $ 

(12)  $ 

277  $ 

17.00 

19.46 

19.48 

16.03 

16.16 

17.80 

Outstanding at beginning of 
period:

Granted
Performance condition 
adjustments, net

Released

Forfeited

Outstanding at end of period:

For the year ended December 31, 2020, 292,000 PRSUs were granted. There was a 99,000 net unit reduction to these awards, 
which represents Company performance against target (including an increase of 1,000 units due to the Compensation 
Committee approving the final calculation of the award metrics for calendar year 2019), during the year ended December 31, 
2020. 

For the year ended December 31, 2019, 190,000 PRSUs were granted. There was a 103,000 unit reduction to these awards, 
which represents Company performance below target, during the year ended December 31, 2019. As of December 31, 2019, the 
aggregate liability related to 29,000 outstanding discretionary PRSUs was less than $0.1 million and is classified within 
Accrued expenses and other liabilities on the consolidated balance sheet.

For the year ended December 31, 2018, 129,000 PRSUs were granted. There was a 54,000 unit reduction to these awards, 
which represents Company performance below target, during the year ended December 31, 2018. As of December 31, 2018, the 
aggregate liability related to 22,000 outstanding discretionary PRSUs was less than $0.1 million and is classified within 
Accrued expenses and other liabilities on the consolidated balance sheet. The Compensation Committee approved these PRSUs 
during the first quarter of 2019, which further reduced these awards by 3,000 units. The discretionary portion of these awards 
were reclassified from a liability to equity on the consolidated balance sheet upon Compensation Committee approval.

Compensation expense related to all PRSUs described above was $1.2 million, $1.3 million, and $1.5 million for the years 
ended December 31, 2020, 2019 and 2018, respectively. At December 31, 2020, there was $1.1 million of total unrecognized 
compensation costs related to approximately 333,000 unvested performance restricted stock units. These costs are expected to 
be recognized over a weighted-average period of approximately 1.8 years.

For the years ended December 31, 2020, 2019 and 2018, the income tax benefit recognized on all share based compensation 
arrangements referenced above was approximately $0.6 million, $2.1 million, and $1.0 million, respectively. 

14. Income Taxes 

Income (loss) before provision for income taxes is as follows:

Income (loss) before provision for income taxes from:
U.S. operations
Foreign operations
Income (loss) before income taxes

72

For the year ended December 31,
2019

2018

2020

$ 

$ 

(54,190)  $ 
(59,982)   
(114,172)  $ 

7,334  $ 
3,105 
10,439  $ 

9,853 
4,418 
14,271 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

The provision for income taxes consists of the following:

Current
Federal
States and local
Foreign
Reserve for uncertain tax positions
Total current provision (benefit)

Deferred
Federal
States and local
Foreign

Total deferred provision (benefit)
Net change in valuation allowance
Net deferred provision (benefit)
Total provision (benefit) for income taxes

For the year ended December 31, 

2020

2019

2018

$ 

$ 

(6,278)  $ 
528 
4,006 

(28)   
(1,772)   

(2,781)   
(1,244)   
(10,045)   
(14,070)   
1,136 
(12,934)   
(14,706)  $ 

2,712  $ 
519 
4,572 
99 
7,902 

315 
(32)   
(4,095)   
(3,812)   
269 
(3,543)   
4,359  $ 

790 
533 
3,824 
337 
5,484 

2,966 
399 
(2,089) 
1,276 
666 
1,942 
7,426 

The provision (benefit) for income taxes differs from the amount computed by applying the statutory federal tax rate to income 
tax as follows:

Federal tax at statutory rate

$ 

(23,976) 

 21.0 % $ 

2,192 

 21.0 % $ 

2,997 

 21.0 %

For the years ended December 31, 

2020

2019

2018

State taxes, net of federal benefit

Foreign tax

Goodwill impairment

Nondeductible compensation

US taxation of foreign earnings

Permanent differences

Transition tax, net of foreign tax 
credits
Federal loss carryback

Change in valuation allowance

Impact of foreign tax rate changes

Other

Total provision (benefit) for income 
taxes

(1,175) 

(815) 

10,003 

975 

56 

944 

— 

(1,938) 

1,136 
392 

(308) 

 1.0 %  

 0.7 %  

 (8.8) %  

 (0.9) %  

 — %  

 (0.8) %  

 — %  

 1.7 %  

 (1.0) %  
 (0.3) %  

 0.3 %  

377 

982 

— 

 3.6 %  

 9.4 %  

 — %  

1,581 

 15.2 %  

 2.0 %  

 4.4 %  

737 

807 

— 

183 

228 

361 

 5.1 %

 5.7 %

 — %

 1.3 %

 1.6 %

 2.5 %

 — %  

1,158 

 8.1 %

 — %  

 2.6 %  
 (18.0) %  

 1.6 %  

— 

666 
— 

289 

 — %

 4.7 %
 — %

 2.0 %

213 

464 

— 

— 

269 
(1,882) 

163 

$ 

(14,706) 

 12.9 % $ 

4,359 

 41.8 % $ 

7,426 

 52.0 %

The permanent differences identified above include normal recurring differences, such as meals, entertainment and parking 
fringe benefits as well as a portion of the goodwill impairment charge.

On December 22, 2017, the United States enacted fundamental changes to the federal tax law following the passage of the Tax 
Cuts and Jobs Act (the "Tax Act").

The Tax Act is complex and significantly changes the U.S. corporate tax system by, among other things, (a) reducing the 
federal corporate tax rate from 35% to 21% for tax years beginning after December 31, 2017, (b) replacing the prior system of 
taxing corporations on foreign earnings of their foreign subsidiaries when the earnings are repatriated with a partial territorial 
tax system that provides a 100% dividends-received deduction (DRD) to domestic corporations for foreign-sourced dividends 
received from 10%-or-more owned foreign corporations, (c) subjecting certain unrepatriated foreign earnings to a mandatory 

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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one-time transition tax on post-1986 earnings and profits ("the transition tax"), and (d) further limiting a public entity's ability to 
deduct compensation in excess of $1 million for covered employees.

During the year ended December 31, 2018, the Company completed its accounting for the effects of the Tax Act on the period 
ended December 31, 2017, which resulted in income tax expense of $1.7 million. This consisted primarily of $0.1 million of an 
increase in the Company's net deferred tax liabilities due to the reduction in the federal corporate rate from 35% to 21%, an 
increase of $1.3 million in tax expense attributable to the transition tax and a decrease in deferred tax assets of $0.4 million due 
to changes made to executive compensation.

On June 28, 2019, the Canadian province of Alberta enacted the Job Creation Tax Cut which reduced the Alberta corporate 
income tax rate from 12% to 11% starting in 2019 with further annual reductions to 10% in 2020, 9% in 2021, and 8% in 2022.  
This rate reduction had a favorable impact of approximately $1.9 million on the Company’s net deferred tax liabilities in this 
jurisdiction in 2019. As part of Alberta’s Recovery plan associated with the COVID-19 pandemic, Alberta accelerated the 
decrease in income tax rates from 10% in 2020 to 8% effective July 1, 2020.  The accelerated tax rate reduction did not have a 
material impact on the Company’s net deferred tax liabilities but did reduce current taxes.

On March 27, 2020, the United States enacted the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The 
CARES Act is an approximately $2 trillion emergency economic stimulus package in response to the Coronavirus outbreak, 
which among other things contains numerous income tax provisions.  Some of these tax provisions are effective retroactively 
for years ending before the date of enactment.  The CARES Act provides a five-year carryback of net operating losses 
generated in years 2018 through 2020. As the statutory federal income tax rate applicable to certain years within the carryback 
period is 35%, carryback to those years of our estimated 2020 annual federal tax loss provides a tax benefit in excess of the 
current federal statutory rate of 21%, resulting in an increased income tax benefit of $1.9 million. The Company expects that the 
income tax effects of the CARES Act will result in a cash refund of approximately $4.8 million in 2021 of taxes paid in prior 
years. 

On December 27, 2020, the United States enacted the Consolidated Appropriations Act, 2021, (the "Appropriations Act") an 
additional stimulus package providing financial relief for individuals and small business. The Appropriations Act contains a 
variety of tax provisions, including full expensing of business meals in 2021 and 2022, and expansion of the employee retention 
tax credit. The Company does not currently expect the Appropriations Act to have a material impact on our consolidated 
financial position, results of operations, and cash flows.

In response to the COVID-19 pandemic, the American Rescue Plan Act was signed into law on March 11, 2021.  This act, 
among other things, provides economic relief provisions to individuals and funding to certain businesses and programs.  The 
Company is currently evaluating the impact of this guidance on its consolidated financial position, results of operations, and 
cash flows, but does not expect it to have a material impact.

74

Table of Contents

Deferred income tax attributes resulting from differences between financial accounting amounts and income tax basis of assets 
and liabilities are as follows:

Deferred income tax assets
Allowance for doubtful accounts
Inventory
Intangible assets
Accrued expenses
Net operating loss carryforward
Finance lease obligations
Capital losses
Deferred stock based compensation
Interest carryforward
Right-of-use liability
Credits
Other

Deferred income tax assets

Valuation allowance

Net deferred income tax assets
Deferred income tax liabilities
Property and equipment
Goodwill
Intangible assets
Right-of-use asset
Other

Deferred income tax liabilities
Net deferred income taxes

$ 

December 31, 

2020

2019

1,054  $ 
459 
2,000 
6,818 
4,190 
942 
— 
920 
— 
11,970 
312 
1,507 
30,172 
(4,540)   
25,632 

(9,109)   
(4,639)   
(6,058)   
(11,924)   
(69)   
(31,799)   
(6,167)   

1,186 
359 
1,795 
4,421 
3,832 
1,067 
463 
1,145 
1,372 
11,891 
— 
398 
27,929 
(4,067) 
23,862 

(6,485) 
(10,652) 
(14,311) 
(11,891) 
(27) 
(43,366) 
(19,504) 

As of December 31, 2020, the Company had federal net operating loss carry forwards (NOLs) of approximately $0.1 million 
expiring in 2032 which may be used subject to limitation under Internal Revenue Code section 382. In addition, as of 
December 31, 2020, the Company had state and foreign NOLs of $14.8 million and $11.7 million, respectively. Approximately 
$8.9 million of the state NOLs expire at various times from 2031 to 2040, while the remainder of the Company's state NOLs do 
not expire. Approximately $0.1 million of the foreign NOLs expire at various times from 2023 to 2040, while the remainder of 
the Company's foreign NOLs do not expire. 

In assessing the ability to realize deferred tax assets, management considers whether it is more likely than not that some portion 
or all of the deferred tax assets will be realized.  Valuation allowances are provided when management believes the Company's 
deferred tax assets are not recoverable based on future reversals of existing taxable temporary differences, taxable income in 
prior carryback year(s) if carryback is permitted under the tax law, and an assessment of estimated future taxable income, 
exclusive of reversing temporary differences and carryforwards, that incorporates ongoing, prudent and feasible tax planning 
strategies.  At December 31, 2020 and December 31, 2019, the Company has a valuation allowance of approximately $4.5 
million and $4.1 million, respectively, primarily against certain state and foreign NOLs and other specific deferred tax assets. 
The valuation allowance as of December 31, 2019, also applied against capital losses generated by the disposals of certain 
foreign subsidiaries. These losses expired in 2020, so no valuation allowance remains as of December 31, 2020. The net 
increase in the valuation allowance of approximately $0.5 million is primarily attributable to state and foreign net operating 
losses and changes in foreign exchange rates, offset by a reduction of expiring losses.  Except for those deferred tax assets 
subject to the valuation allowance, management believes that it will realize all deferred tax assets as a result of sufficient future 
taxable income in each tax jurisdiction in which the Company has deferred tax assets.     

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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The following table summarizes the changes in the Company’s gross unrecognized tax benefits, excluding interest and 
penalties:

Balance at beginning of period

Additions for tax positions related to the current fiscal period

Additions for tax positions related to prior years

Decreases for tax positions related to prior years

Current year acquisitions

Impact of foreign exchange fluctuation

Settlements

Reductions related to the expiration of statutes of limitations

Balance at end of period

For the year ended December 31,

2020

2019

$ 

393  $ 

— 

32 

— 

— 

(5)   

— 

(73)   

$ 

347  $ 

723 

— 

217 

— 

— 

13 

(465) 

(95) 

393 

The Company has recorded the unrecognized tax benefits in other long-term liabilities in the consolidated balance sheets. As of 
December 31, 2020 and December 31, 2019, there were approximately $0.3 million and $0.4 million of unrecognized tax 
benefits, respectively, including penalties and interest. If the Company recognized these unrecognized tax benefits, 
approximately $0.2 million would favorably affect the effective tax rate for both December 31, 2020 and December 31, 2019. 
Interest and penalties related to unrecognized tax benefits are recorded in income tax expense and are not significant for the 
years ended December 31, 2020, 2019 and 2018. The Company anticipates a decrease to its unrecognized tax benefits of $0.2 
million excluding interest and penalties within the next 12 months.

The Company is subject to taxation in the United States and various states and foreign jurisdictions. The Company is no longer 
subject to U.S. federal income tax examinations for years ending before December 31, 2017 and generally is no longer subject 
to state, local or foreign income tax examinations by tax authorities for years ending before December 31, 2016.

Net income (loss) of foreign subsidiaries was $(55.7) million, $2.5 million, and $2.0 million for the years ended December 31, 
2020, 2019 and 2018, respectively.  Generally, it has been the Company's practice and intention to reinvest the earnings of its 
non-U.S. subsidiaries in those operations.   As previously noted, the Tax Act made significant changes to the taxation of 
undistributed earnings, requiring that all previously untaxed earnings and profits of the Company's controlled foreign operations 
be subjected to the transition tax. Since these earnings have now been subjected to U.S. federal tax, they would only be 
potentially subject to limited other taxes, including foreign withholding and certain state taxes. As of December 31, 2020, the 
Company has not recognized a deferred tax liability for foreign withholdings and state taxes on its undistributed international 
earnings or losses of its foreign subsidiaries since it intends to indefinitely reinvest the earnings outside the United States.  The 
Company has estimated that the amount of the unrecorded deferred tax liability related to undistributed international earnings is 
approximately $1.8 million.

15. Employee Benefit Plans

The Company provides a 401(k) savings plan for eligible U.S. based employees. Employee contributions are discretionary up to 
the IRS limits each year and catch up contributions are allowed for employees 50 years of age or older. Under the 401(k) plan, 
employees become eligible to participate on the first day of the month after three months of continuous service. Under this plan, 
the Company matches 50% of the employee’s contributions up to 6% of the employee’s annual compensation, as defined by the 
plan. There is a five-year vesting schedule for the Company match. 

To respond to the economic downturn resulting from the COVID-19 pandemic, significant volatility in oil prices and decreased 
traffic in the aerospace industry, the Company temporarily suspended its 401(k) match effective with the second quarter of 
2020. The Company’s contribution to the plan was $1.1 million, $4.1 million, and $3.9 million for the years ended 
December 31, 2020, 2019 and 2018, respectively.

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The Company's subsidiary participated with other employers in contributing to the Boilermaker-Blacksmith National Pension 
Trust (EIN 48-6168020) (“Boilermakers”) and Plumbers and Pipefitters National Pension Fund (EIN 52-6152779) 
(“Pipefitters”), multi-employer defined benefit pension plans, which covers certain U.S. based union employees. The plans 
provide multiple plan benefits with corresponding contribution rates that are collectively bargained between participating 
employers and their affiliated Boilermakers and Pipefitters local unions.  Both the Boilermakers and Pipefitters plans are 
between 66 percent and 75 percent funded as of the latest Form 5500 filed.  The Company did not make any contributions to the 
Boilermakers during the years ended December 31, 2020 and 2019 while making de minimis contributions to the Pipefitters 
plan during the same periods. The Company’s contributions to the Boilermakers and Pipefitters plans, collectively, were $0.6 
million for the year ended December 31, 2018. See Note 18-Commitments and Contingencies, Pension Related Contingencies, 
for additional detail.

The Company has other benefit plans covering certain employees throughout the Company.  Amounts charged to expense under 
these plans were not significant in any year.

16. Related Party Transactions

The Company leases its headquarters under an operating lease from a shareholder and officer of the Company. On August 1, 
2014, the Company extended its lease at its headquarters requiring monthly payments through October 2024. Total rent 
payments made during the year ended December 31, 2020 were approximately $0.7 million. See 17-Leases for further detail. 

The Company receives benefits consulting services from Capital Management Enterprise (“CME”). Manuel N. Stamatakis, one 
of the Company's non-employee directors, is the Chief Executive Officer of CME. The Company does not pay any fees to CME 
and, any compensation CME receives related to work for the Company is received by commissions paid by the third-party 
benefit providers. 

17. Leases

The Company leases certain office and operating facilities, machinery, equipment, and vehicles.  Concurrent with the adoption 
of ASC 842, the Company recognized a right-of-use (ROU) asset and lease liability based on the present value of the future 
lease payments over the lease term for each lease agreement. The Company has elected not to recognize a ROU asset and lease 
liability for leases with terms of 12 months or less and will continue to recognize lease expense for these leases on a straight-
line basis over the lease term. The Company has leases with both lease components and non-lease components, such as 
common area maintenance, utilities, or other repairs and maintenance.  For all asset classes, the Company decided to utilize the 
practical expedient to include both fixed lease components and fixed non-lease components in calculating the ROU asset and 
lease liability. The Company identified variable lease payments, such as maintenance payments based on actual activities 
performed or costs incurred, at lease commencement by assessing the nature of the payment provisions, including whether the 
payments are subject to a minimum charge. Many of the Company's leases include one or more options to renew. When it is 
reasonably certain that the Company will exercise the option, the Company will include the impact of the option in the lease 
term for purposes of determining future lease payments. As the Company is unable to determine the discount rate implicit in its 
lease agreements, the Company uses its incremental borrowing rate on the commencement date to calculate the present value of 
future payments.

The Company’s Consolidated Balance Sheets include the following related to operating leases as of December 31, 2020 and 
2019:

Leases

Assets:

ROU assets

Liabilities:

ROU liability - current

ROU liability - long-term

Total ROU liabilities

Classification

Other Assets

2020

2019

$ 

46,728  $ 

45,817 

Accrued and other current liabilities

Other liabilities

$ 

$ 

10,348  $ 

37,689 

48,037  $ 

10,133 

36,750 

46,883 

Included within the balance of operating leases is a lease for the Company’s headquarters which is with a related party. The 
ROU liability for this facility is approximately $3.8 million as of December 31, 2020 and $4.5 million as of December 31, 

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2019. Total rent payments for this facility were approximately $0.7 million and $1.0 million during the years ended 
December 31, 2020 and 2019. An agreement was reached with the related party to reduce rental payments by 20% and defer 
payments for 90 days for the lease of the Company’s headquarters, starting in June 2020 through December 2020 as part of 
COVID-19 related lease concessions.

As of December 31, 2020 and 2019, the total ROU assets attributable to finance leases are approximately $15.8 million and 
$19.2 million, respectively, which is included in Property, plant, and equipment, net on the Consolidated Balance Sheets. 

As described in Note 9-Intangible Assets, the Company performed an analysis to determine whether there was any impairment 
of long-lived assets, which included the ROU assets, within the Services, International, and Products and Systems operating 
segments as well as Corporate. The result of the analysis was a $0.2 million impairment of a ROU asset in an asset group within 
the Services segment which is included in Impairment charges on the consolidated statements of income (loss) for the year 
ended December 31, 2020.

The components of lease costs for the year ended December 31, 2020 and 2019 are as follows:

Finance lease expense:

Amortization of ROU 
assets
Interest on lease 
liabilities

Interest expense

Classification

2020

2019

Depreciation and amortization

$ 

4,544  $ 

5,091 

847 

13,383 

66 

838 

824 

12,937 

43 

1,220 

$ 

19,678  $ 

20,115 

2020

2019

$ 

4,095 

$ 

4,545 

847 

13,246 

$ 

2,849 

9,934 

824 

12,773 

9,502 

18,965 

5.7

5.8

 5.7 %

 5.7 %

5.9

6.2

 5.8 %

 5.9 %

Operating lease expense

Cost of revenue; Selling, general & administrative expenses

Short-term lease expense

Cost of revenue; Selling, general & administrative expenses

Variable lease expense

Cost of revenue; Selling, general & administrative expenses

Total

Additional information related to leases as of December 31, 2020 and 2019 is as follows:

Cash paid for amounts included in the measurement of lease liabilities for finance leases:

Finance - financing cash flows

Finance - operating cash flows

Operating - operating cash flows

ROU assets obtained in the exchange for lease liabilities:

Finance leases

Operating leases

Weighted-average remaining lease term (in years):

Finance leases

Operating leases

Weighted-average discount rate:

Finance leases

Operating leases

Maturities of lease liabilities as of December 31, 2020 is as follows:

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2021

2022

2023

2024

2025

Thereafter

Total

Less: Present value discount

Lease liability

18. Commitments and Contingencies

Legal Proceedings and Government Investigations

Finance

Operating

$ 

5,353  $ 

4,087 

3,194 

2,261 

688 

754 

16,337 

1,457 

12,588 

10,495 

8,907 

7,042 

5,150 

12,258 

56,440 

8,403 

$ 

14,880  $ 

48,037 

The Company is subject to periodic lawsuits, investigations and claims that arise in the ordinary course of business.  The 
Company cannot predict with certainty the ultimate resolution of lawsuits, investigations and claims asserted against it.  Except 
possibly for certain of the matters described below, the Company does not believe that any currently pending legal proceeding 
to which the Company is a party will have a material adverse effect on its business, results of operations, cash flows or financial 
condition. The costs of defense and amounts that may be recovered against the Company may be covered by insurance for 
certain matters.

Litigation and Commercial Claims 

The Company was contracted to perform inspections of welds on various pipeline projects in Texas for a customer.  As of 
December 31, 2020 approximately $1.4 million of past due receivables were outstanding from this customer.  The customer 
provided the Company with notice in December 2019, alleging that the Company’s inspection of 66 welds (out of 
approximately 16,000 welds inspected) were not in compliance with the contract, claimed approximately $7.6 million in 
damages, and requested that the Company pay these damages and any other damages incurred.  The Company has filed a 
lawsuit in the District Court of Bexar County, Texas, 37th Judicial District, in an action captioned Mistras Group, Inc. v. Epic 
Y-Grade Pipeline LP, to recover the $1.4 million and other amounts due to the Company.  The customer filed a counterclaim, 
alleging breach of contract and seeking recovery of its alleged damages. The Company believes that any successful claim by the 
customer regarding the Company’s workmanship will be covered by insurance, subject to payment of a deductible. At this time, 
the Company is unable to determine whether it has any liability in connection with this matter and if so, the amount or range of 
any such liability, and accordingly, has not established any accruals for this matter. Accordingly, the Company recorded a 
reserve of $1.4 million during the twelve months ended December 31, 2019 for these past due receivables. See 4-Accounts 
Receivable for additional details. 

Two proceedings have been filed in California Superior Court for the County of Los Angeles regarding alleged violations of 
California Labor Code.  Both cases are captions Justin Price v. Mistras Group, Inc., one being a purported class action lawsuit 
on behalf of current and former Mistras employees in California and the other was filed on behalf of the State of California 
under the California Private Attorney General Act on the basis of the same alleged violations.  Both cases are requesting 
payment of all damages, including unpaid wages, and various fines and penalties available under California law.  As a result of 
continued legal proceedings through March 2021, the Company established a liability of $0.8 million at December 31, 2020 for 
a probable loss on this matter. However, no assurance can be given that this will be the limit of the loss, or that the loss will not 
be materially more than the $0.8 million liability. An estimate of the total possible loss or range of the total possible loss cannot 
be made at this time as matters are in preliminary stages. 

Pension Related Contingencies

The workforce of certain of the Company’s subsidiaries are unionized and the terms of employment for these workers are 
governed by collective bargaining agreements, or CBAs. Under these CBAs, the Company’s subsidiaries are required to 
contribute to the national pension funds for the unions representing these employees, which are multi-employer pension plans. 
The Company was notified that a significant project was awarded to another contractor in January 2018, and as a result, one of 
the Company’s subsidiaries experienced a significant reduction in the number of its employees covered by one of the CBAs. 

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Under certain circumstances, such a reduction in the number of employees participating in multi-employer pension plans 
pursuant to this CBA could result in a complete or partial withdrawal liability to these multi-employer pension plans under the 
Employee Retirement Income Security Act of 1974 ("ERISA"). Management explored options to retain a level of union work 
that would avoid withdrawal liability to the pension plans, but concluded during the third quarter of 2018 that the Company's 
subsidiaries probably would not obtain sufficient union work to avoid withdrawal liability. Therefore, the Company determined 
that it is probable that its subsidiary would incur a withdrawal liability related to these multi-employer pension plans. 
Accordingly, the Company recorded a charge of $5.9 million during 2018 and $0.8 million during 2019 for this potential 
withdrawal liability. The Company’s subsidiary reached an agreement with one of the pension funds in September 2019 and 
made a final payment of $0.9 million in complete satisfaction of the withdrawal liability of the subsidiary. Excluding the 
settlement payment, the Company made monthly payments totaling $3.3 million through the time of final settlement payment, 
for total payments of $4.2 million. The balance of the estimated total amount of this potential liability as of December 31, 2020 
is approximately $2.5 million.

Severance and labor disputes

The Company’s German subsidiary provides employees to customers under temporary staff leasing arrangements. In April 
2017, the German Labor Lease Act was passed in Germany limiting the duration of temporary workers to eighteen months, or 
longer as subsequently agreed with by a customer appropriate authority. Since the passing of the German Labor Lease Act, the 
Company explored selling its staff leasing services and concluded during the third quarter of 2018 that a sale would not be 
probable.  As a result, the Company decided that it would not renew several of these leasing services contracts when they 
expired beginning in 2019.  Due to the limit on the length of service allowed under the German Labor Lease Act, employees are 
being transitioned off the customer contracts.  The German subsidiary has terminated, or will terminate, some these employees, 
creating a severance obligation to the terminated employees, and has transitioned, or will transition other employees to the 
Company's other customers. During December 2019, the Company executed an agreement to sell the rights of certain customer 
contracts for total consideration of approximately $0.1 million, effective January 1, 2020. No other assets or liabilities other 
than those employee benefits related to employees working on the customer contracts were included in the sale. As of 
December 31, 2020, the Company has approximately $0.2 million of accrued estimated severance payment obligations, which 
takes into account the Company's estimate with respect to the employees that have been or will be transitioned to the German 
subsidiaries' other customers. The $0.2 million of estimated obligations is net of $0.4 million in payments made and 
$1.0 million in reversals due to employees being transitioned to customer contracts.

During 2018, the Company recorded approximately $1.2 million in charges related to labor claims against its Brazilian 
subsidiary, which are included within selling, general and administrative expenses. These claims related to employees in a 
company acquired by the Brazilian subsidiary in a prior period. The Company is entitled to indemnification from the sellers of 
the acquired company for most of these charges and won an arbitration award against the seller in 2020. The Company and the 
seller subsequently entered into a settlement agreement for $1.0 million, which provides for payment in two installments, the 
first for approximately 31% of the settlement and the second for the remaining 69%.  The first installment in the amount of 
$0.3 million was paid by the sellers in December 31, 2020 and recognized as a gain in selling, general and administrative 
expenses in the same period. The remaining payment is due in the first quarter of 2021, and the recovery resulting from this 
second payment will be recorded upon receipt.

Acquisition and disposition related contingencies

The Company is liable for contingent consideration in connection with one of its acquisitions. As of December 31, 2020, total 
potential acquisition-related contingent consideration ranged from zero to approximately $4.3 million and would be payable 
upon the achievement of specific performance metrics by certain of the acquired companies over the next 1.75 years. 

With respect to the acquisition made in 2018, the Company filed a claim with the sellers and the Company's insurance carrier 
through which the Company has representations and warranty insurance. The Company received release of escrow funds from 
the Seller and is still pursuing its claim with the insurance carrier.

During 2018, the Company sold a subsidiary in the Products and Systems segment. As part of the sale, the Company entered 
into a three-year agreement to purchase products from the buyer, with a cumulative commitment of $2.3 million, of which 
$1.2 million is remaining as of December 31, 2020.  The agreement is based on third party pricing and the Company's planned 
purchase requirements over the three-year purchase period to meet the minimum contractual purchases.

19. Segment Disclosure

The Company’s three operating segments are:

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•

•

•

Services. This segment provides asset protection solutions predominantly in North America, with the largest 
concentration in the United States, followed by Canada, consisting primarily of NDT, inspection, mechanical and 
engineering services that are used to evaluate the safety, structural integrity and reliability of critical energy, industrial 
and public infrastructure and commercial aerospace components. PCMS software and pipeline related software and 
data analysis solutions are included in this segment.

International. This segment offers services, products and systems, similar to those of the other segments, to select 
markets within Europe, the Middle East, Africa, Asia and South America, but not to customers in China and South 
Korea, which are served by the Products and Systems segment. 

Products and Systems. This segment designs, manufactures, sells, installs and services the Company’s asset protection 
products and systems, including equipment and instrumentation, predominantly in the United States.

Costs incurred for general corporate services, including finance, legal, and certain other costs that are provided to the segments 
are reported within Corporate and eliminations. Sales to the International segment from the Products and Systems segment and 
subsequent sales by the International segment of the same items are recorded and reflected in the operating performance of both 
segments. Additionally, engineering charges and royalty fees charged to the Services and International segments by the 
Products and Systems segment are reflected in the operating performance of each segment.

The accounting policies of the reportable segments are the same as those described in Note 1-Summary of Significant 
Accounting Policies and Practices. Segment income from operations is one of the primary performance measures used by the 
chief operating decision maker, to assess the performance of each segment and make resource allocation decisions. Certain 
general and administrative costs such as human resources, information technology and training are allocated to the segments. 
Segment income from operations excludes interest and other financial charges and income taxes. Corporate and other assets are 
comprised principally of cash, deposits, property, plant and equipment, domestic deferred taxes, deferred charges and other 
assets. Corporate loss from operations consists of administrative charges related to corporate personnel and other charges that 
cannot be readily identified for allocation to a particular segment.

Selected financial information by segment for the periods shown was as follows (intercompany transactions are eliminated in 
Corporate and eliminations):

Revenues
Services
International
Products and Systems
Corporate and eliminations

Gross profit
Services
International
Products and Systems
Corporate and eliminations

For the year ended December 31,

2020

2019

2018

476,164  $ 
107,556 
16,449 
(7,598)   
592,571  $ 

595,130  $ 
144,271 
18,583 
(9,398)   
748,586  $ 

574,619 
153,448 
23,426 
(9,139) 
742,354 

For the year ended December 31,

2020

2019

2018

141,084  $ 
31,046 
6,826 
(425) 
178,531  $ 

165,513  $ 
43,145 
8,639 
— 
217,297  $ 

151,974 
45,464 
10,560 
(124) 
207,874 

$ 

$ 

$ 

$ 

Income (loss) from operations by operating segment includes intercompany transactions, which are eliminated in Corporate and 
eliminations. 

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Income (loss) from operations

Services
International
Products and Systems
Corporate and eliminations

Depreciation and amortization

Services
International
Products and Systems
Corporate and eliminations

Intangible assets, net

Services
International
Products and Systems
Corporate and eliminations

Total assets
Services
International
Products and Systems
Corporate and eliminations

Long-lived assets
United States
Other Americas
Europe

For the year ended December 31,

2020

2019

2018

(44,222)  $ 
(21,855)   
(936)   
(34,204)   
(101,217)  $ 

49,593  $ 
5,856 
(529)   
(30,783)   
24,137  $ 

47,126 
3,953 
2,368 
(31,226) 
22,221 

For the year ended December 31,

2020

2019

2018

26,093  $ 
8,659 
998 
(45)   
35,705  $ 

28,854  $ 
8,285 
1,213 
181 
38,533  $ 

24,079 
8,846 
1,429 
59 
34,413 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

December 31,

2020

2019

58,917  $ 
8,664 
1,012 
49 
68,642  $ 

98,284 
9,814 
1,181 
258 
109,537 

December 31, 

2020

2019

427,636  $ 
129,228 
10,996 
15,453 
583,313  $ 

537,518 
153,380 
16,028 
12,952 
719,878 

December 31,

2020

2019

$ 

$ 

187,251  $ 
123,924 
56,156 
367,331  $ 

233,679 
181,550 
75,325 
490,554 

Refer to Note 2-Revenue, for revenues by segment and by geographic area for the years ended December 31, 2020, 2019, and 
2018.

20. Selected Quarterly Financial Information (unaudited)

The following is a summary of the quarterly results of operations for calendar years 2020, 2019, and 2018.

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Quarter ended 

Revenues

Gross Profit

Income (loss) from operations

Net income (loss) attributable to Mistras Group, Inc.

Earnings (loss) per common share:

Basic

Diluted

Quarter ended 

Revenues

Gross Profit

Income from operations

Net income (loss) attributable to Mistras Group, Inc.

Earnings (loss) per common share:

Basic

Diluted

Quarter ended 

Revenues

Gross Profit

Income (loss) from operations

Net income (loss) attributable to Mistras Group, Inc.

Earnings (loss) per common share:

Basic

Diluted

December 31, 
2020

September 30, 
2020

June 30, 2020

March 31, 2020

$ 

160,777  $ 

147,894  $ 

124,435  $ 

159,465 

49,345 

4,652 

47,384 

5,742 

41,158 

40,644 

(383)   

(111,228) 

181  $ 

1,523  $ 

(2,656)  $ 

(98,509) 

0.01  $ 

0.01  $ 

0.05  $ 

0.05  $ 

(0.09)  $ 

(0.09)  $ 

(3.40) 

(3.40) 

$ 

$ 

$ 

December 31, 
2019

September 30, 
2019

June 30, 2019

March 31, 2019

$ 

178,991  $ 

192,192  $ 

200,616  $ 

176,787 

50,583 

2,335 

57,769 

10,779 

60,071 

15,419 

829  $ 

3,093  $ 

7,431  $ 

48,874 

(4,396) 

(5,293) 

0.03  $ 

0.03  $ 

0.11  $ 

0.11  $ 

0.26  $ 

0.26  $ 

(0.19) 

(0.19) 

$ 

$ 

$ 

December 31, 
2018

September 30, 
2018

June 30, 2018

March 31, 2018

$ 

180,762  $ 

182,169  $ 

191,793  $ 

187,630 

52,315 

2,502 

52,332 

3,017 

55,083 

10,304 

(1,061)  $ 

(1,011)  $ 

6,000  $ 

48,144 

6,398 

2,908 

(0.04)  $ 

(0.04)  $ 

(0.04)  $ 

(0.04)  $ 

0.21  $ 

0.20  $ 

0.10 

0.10 

$ 

$ 

$ 

Item 9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A.   Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Pursuant to Rule 13a-15(b) under the Exchange Act, our management carried out an evaluation, under the supervision and with 
the participation of our President and Chief Executive Officer and our Executive Vice President, Chief Financial Officer and 
Treasurer, of the effectiveness of the design and operation of our disclosure controls (as defined in Rule 13a-15(e) of the 
Exchange Act) and procedures. Based upon that evaluation, our President and Chief Executive Officer and our Executive Vice 
President, Chief Financial Officer and Treasurer concluded that, as of December 31, 2020, our disclosure controls and 
procedures were effective.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in 
Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended (the Exchange Act). Our internal control 
over financial reporting is a process designed by, or under the supervision of, our President and Chief Executive Officer and our 

83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
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Executive Vice President, Chief Financial Officer and Treasurer, and effected by the Company’s board of directors, 
management and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with policies or procedures may deteriorate.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that 
there is a reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be 
prevented or detected on a timely basis.

Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2020. In making 
this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway 
Commission (COSO) in the updated Internal Control — Integrated Framework issued in 2013. Based on that assessment, our 
management concluded that, as of December 31, 2020, our internal control over financial reporting was effective.

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2020, has been audited by 
KPMG LLP, an independent registered public accounting firm, as stated in their report which appears herein.

Changes in Internal Control over Financial Reporting

During the quarter ended December 31, 2019, we identified material weaknesses with our internal controls related to the 
accounting and financial reporting for income taxes. As a consequence, process level controls over the completeness, existence, 
accuracy, valuation and presentation of the income tax provision, including deferred tax assets and liabilities and valuation 
allowance, were not effective. Based on the material weaknesses described above, management concluded that, as of December 
31, 2019, our internal control over financial reporting were ineffective.

In connection with the preparation of the annual consolidated financial statements as of and for the year ended December 31, 
2020, management designed and implemented effective internal controls surrounding the preparation of the income tax 
provision including engaging a third party accounting firm to assist with the documentation of these enhanced processes and 
controls including:

•
•

•

Accelerate the risk assessment process related to changes in the business;
Enhance the design of controls surrounding the preparation and review of the income tax provision, and enhance the 
automation of the income tax processes and controls to allow for a timelier completion and review of internal controls; 
and
Accelerate all key activities within the income tax accounting and reporting process and controls by further increasing 
and expanding the capabilities of the income tax accounting resources in order to devote additional time and resources 
to the consolidated income tax accounting and reporting processes and controls.

We have determined that the actions taken to date have sufficiently improved the Company’s internal control over financial 
reporting such that as of December 31, 2020, there is not a reasonable possibility that a material misstatement of the Company’s 
annual or interim financial statements will not be prevented or detected on a timely basis. Based on the remediation of the 
material weaknesses identified, we concluded that our internal control over financial reporting was effective as of December 31, 
2020.

Other than the changes noted above, there has been no change in our internal control over financial reporting during the quarter 
ended December 31, 2020, that has materially affected, or is reasonably likely to materially affect, our internal control over 
financial reporting.

Item 9B.   Other Information

None.

ITEM 10.   DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

PART III

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Certain of the information concerning our executive officers required by this Item 10 is provided under the caption “Executive 
Officers of the Registrant” in Part I of this Annual Report. The remaining information required by Item 10 is incorporated 
herein by reference to the relevant information to be included in our definitive proxy statement related to the 2021 annual 
shareholders meeting. 

ITEM 11.   EXECUTIVE COMPENSATION

The information required by Item 11 is incorporated by reference to the relevant information to be included in our definitive 
proxy statement related to the 2021 annual shareholders meeting.

ITEM 12.   SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

The information required by Item 12 regarding Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholders is incorporated by reference to the relevant information to be included in our definitive proxy statement related to 
the 2021 annual shareholders meeting.

Equity Compensation Plan Information

The following table provides certain information as of December 31, 2020 concerning the shares of our common stock that may 
be issued under existing equity compensation plans.

Plan Category

Equity Compensation Plans Approved by Security 
Holders (1)

Equity Compensation Plans Not Approved by 
Security Holders

Total

Number of Securities
to be Issued Upon
Exercise of
Outstanding Options

Weighted Average
Exercise Price of
Outstanding Options

Number of Securities
Remaining Available for
Future Issuance Under
Equity Compensation Plans

(in thousands, except exercise price)

5  $ 

22.35 

— 

— 

5  $ 

22.35 

1,787 

— 

1,787 

________________________________________
(1)         Includes the Company’s 2009 Long-Term Incentive Plan and 2016 Long-Term Incentive Plan. There are no awards 
outstanding as of December 31, 2020 under the Company's 2007 Stock Option Plan.

ITEM 13.   CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by Item 13 is incorporated by reference to the relevant information to be included in our definitive 
proxy statement related to the 2021 annual shareholders meeting.

ITEM 14.   PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by Item 14 is incorporated by reference to the information to be included in our definitive proxy 
statement related to the 2021 annual shareholders meeting.

ITEM 15.   EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(1) The following financial statements are filed herewith in Item 8 of Part II above:

PART IV

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Report of independent registered public accounting firm
Consolidated Balance sheets as of December 31, 2020 and December 31, 2019
Consolidated Statements of income (loss) for the years ended December 31, 2020, 2019 and 2018

Consolidated Statements of comprehensive income (loss) for the years ended December 31, 2020, 2019 and 2018

Consolidated Statements of equity for the year ended December 31, 2020, 2019 and 2018

Consolidated Statements of cash flows for the years ended December 31, 2020, 2019 and 2018

Notes to consolidated financial statements

(2)         Financial Statement Schedules

Page

46
49

50

51

52

53
54

All other schedules are omitted because of the absence of conditions under which they are required or because the required 
information is given in the financial statements or notes thereto.

(3)   Exhibits

Exhibit No.
2.1

2.2

2.3

3.1

3.2

3.3

4.1

4.2

10.1

10.2

Membership Interest Purchase Agreement, dated December 15, 2017, among Mistras Group, Inc., WPT 
Holdings Inc., West Penn Non-Destructive Testing, LLC (formerly known as West Penn Non-Destructive 
Testing, Inc.), N. David Campbell and James C. DeChellis III (filed as exhibit 2.1 to the Current Report on 
Form 8-K filed on December 21, 2017 and incorporated herein by reference)

Description

Share Purchase Agreement, dated as of December 13, 2018, among 2159562 Alberta Ltd., as purchaser, 
Mistras Group, Inc., as parent of purchaser, the shareholders of Onstream Holdings, Inc. listed in Schedule A 
thereto, and Onstream Holdings, Inc. (filed as Exhibit 2.1 to the Current Report on Form 8-K filed December 
13, 2018 and incorporated herein by reference)

Form of share purchase agreement for the purchase of Onstream Holdings, Inc. shares from each member of 
the group of shareholders collectively owning 5% of the shares of Onstream Holdings, Inc. (filed as Exhibit 
2.2 to the Current Report on Form 8-K filed December 13, 2018 and incorporated herein by reference)

Second Amended and Restated Certificate of Incorporation (filed as exhibit 3.1 to Registration Statement on 
Form S-1 (Amendment No. 4) filed on September 21, 2009 (Registration No. 333-151559) and incorporated 
herein by reference)

Certificate of Amendment to the Second Amended and Restated Certificate of Incorporation (filed as exhibit 
3.1 to the Quarterly Report on Form 10-Q filed on January 11, 2017 and incorporated herein by reference)

Amended and Restated Bylaws, effective July 20, 2016 (filed as exhibit 3.1 to the Quarterly Report on Form 
10-Q filed on October 7, 2016 and incorporated herein by reference)

Specimen certificate evidencing shares of common stock (filed as exhibit 4.1 to the Registration Statement on 
Form S-1 (Amendment No. 5) filed on September 23, 2009 (Registration No. 333-151559) and incorporated 
herein by reference.

Description of Securities Registered Under Section 12 of the Securities Exchange Act of 1934 (filed as Exhibit 
4.2 to the Annual Report on Form 10-K filed March 27, 2020)

Fifth Amended and Restated Credit Agreement dated December 13, 2018 (filed as Exhibit 10.1 to the Current 
Report on Form 8-K filed December 13, 2018 and incorporated herein by reference)

First Amendment, dated October 11, 2019, to Fifth Amended and Restated Credit Agreement dated December 
13, 2018 (filed as Exhibit 10.3 to the Annual Report on Form 10-K filed March 27, 2020 and incorporated 
herein by reference)

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10.3

10.4

10.5

10.6

10.7

10.8

10.9

Second Amendment, dated March 9, 2020, to Fifth Amended and Restated Credit Agreement dated December 
13, 2018 (filed as Exhibit 10.1 to the Current Report on Form 8-K filed March 13, 2020 and incorporated 
herein by reference

Third Amendment, dated May 15, 2020, to Fifth Amended and Restated Credit Agreement dated December 
13, 2018 (filed as Exhibit 10.1 to the Current Report on Form 8-K filed May 15, 2020 and incorporated herein 
by reference

Form of Indemnification Agreement for directors and officers (filed as exhibit 10.1 to the Registration 
Statement on Form S-1 (Amendment No. 4) filed on September 21, 2009 (Registration No. 333-151559) and 
incorporated herein by reference)

2009 Long-Term Incentive Plan (filed as exhibit 10.6 to the Registration Statement on Form S-1 (Amendment 
No. 4) filed on September 21, 2009 (Registration No. 333-151559) and incorporated herein by reference)

Form of 2009 Long-Term Incentive Plan Stock Option Agreement (filed as exhibit 10.7 to the Registration 
Statement on Form S-1 (Amendment No. 4) filed on September 21, 2009 (Registration No. 333-151559) and 
incorporated herein by reference)

Mistras Group, Inc. 2016 Long-Term Incentive Plan (filed as exhibit B to the Definitive Proxy Statement dated 
September 7, 2016 and incorporated herein by reference)

Amendment No. 1, dated May 19, 2020, to the 2016 Long-Term Incentive Plan (filed as exhibit 10.2 to the 
Quarterly Report Form 10-Q filed on August 7, 2020 and incorporated herein by reference)

10.10*

Amendment No. 2, dated December 1, 2020, to the 2016 Long-Term Incentive Plan.

10.11

10.12

10.13

10.14

10.15

21.1*

23.1*

24.1*

31.1*

31.2*

Form of Restricted Stock Unit Certificate for awards under the 2016 Long-Term Incentive Plan (filed as 
Exhibit 10.16 to the Transition Report on Form 10-K filed on March 20, 2017 and incorporated herein by 
reference)

Form of Restricted Stock Unit Certificate for awards to senior officers under the 2016 Long-Term Incentive 
Plan (filed as Exhibit 10.2 to the Quarterly Report Form 10-Q filed on May 19, 2020 and incorporated herein 
by reference)

Mistras Group Severance Plan (filed as Exhibit 10.11 to the Annual Report on Form 10-K filed on March 18, 
2019 and incorporated herein by reference)

Employment Agreement between the Company and Sotirios J. Vahaviolos, dated February 28, 2018 (filed as 
Exhibit 10.1 to the Quarterly Report on Form 10-Q filed May 8, 2018 and incorporated by reference herein)

Employment Agreement between the Company and Dennis Bertolotti, dated March 13, 2018 (filed as Exhibit 
10.2 to the Quarterly Report on Form 10-Q filed May 8, 2018 and incorporated by reference herein)

Subsidiaries of the Registrant

Consent of KPMG LLP

Power of Attorney (included as part of the signature page to this report)

Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934

Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934

32.1**

Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

87

Table of Contents

32.2**

101.INS

101.SCH

101.CAL

101.LAB

101.PRE

101.DEF

_______________________

Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

XBRL Instance Document

XBRL Schema Document

XBRL Calculation Linkbase Document

XBRL Labels Linkbase Document

XBRL Presentation Linkbase Document

XBRL Definition Linkbase Document

Exhibits 10.5 to 10.15 are management contracts or compensatory plans, contracts, or arrangements.

* Filed herewith.
** Furnished herewith.

ITEM 16.   FORM 10-K SUMMARY

None.

88

 
Table of Contents

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

MISTRAS GROUP, INC.
/s/ Dennis Bertolotti
By:
Dennis Bertolotti
President and Chief Executive Officer

Date: March 16, 2021 

We, the undersigned directors and officers of Mistras Group, Inc., hereby severally constitute Dennis Bertolotti, Edward J. 
Prajzner and Michael C. Keefe, and each of them singly, as our true and lawful attorneys with full power to each of them to 
sign for us, in our names in the capacities indicated below, any and all amendments to this Annual Report on Form 10-K filed 
with the Securities and Exchange Commission.

This power of attorney may only be revoked by a written document executed by the undersigned that expressly revokes this 
power by referring to the date and subject hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the Registrant and in the capacities and on the dates indicated.

89

 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Signature

Title

Date

/s/ Dennis Bertolotti
Dennis Bertolotti

/s/ Edward J. Prajzner
Edward J. Prajzner

/s/ Dr. Sotirios J. Vahaviolos
Dr. Sotirios J. Vahaviolos

/s/ Nicholas DeBenedictis
Nicholas DeBenedictis

/s/ James J. Forese
James J. Forese

/s/ Richard H. Glanton
Richard H. Glanton

/s/ Michelle J. Lohmeier
Michelle J. Lohmeier

/s/ Charles P. Pizzi
Charles P. Pizzi

/s/ Manuel N. Stamatakis
Manuel N. Stamatakis

  President, Chief Executive Officer and Director 
(Principal Executive Officer)

March 16, 2021

  Executive Vice President, Chief Financial 
Officer and Treasurer (Principal Financial and
Accounting Officer)

March 16, 2021

Executive Chairman and Director

March 16, 2021

March 16, 2021

March 16, 2021

March 16, 2021

March 16, 2021

March 16, 2021

March 16, 2021

  Director

  Director

  Director

  Director

  Director

  Director

90

 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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STOCK PRICE PERFORMANCE GRAPH

The following performance graph compares the performance of our common stock to the Russell 3000 Index and self-constructed peer groups. The comparison 
assumes $100 was invested on June 1, 2015 in each of our common stock, the Russell 3000 Index and the peer groups. The values of each investment are 
based on share price appreciation, with reinvestment of all dividends, assuming any were paid. For each graph, the investments are assumed to have occurred 
at the beginning of each period presented. The Company reconstituted some of its peer group due to business combinations and changing industry conditions to 
enable a more relevant comparison. The new peer group includes the following companies: Archrock Inc., CECO Environmental Corp, CIRCOR International Inc., 
Columbus McKinnon Corporation, DMC Global Inc., DXP Enterprises Inc., Enerpac Tool Group Corp., Forum Energy Technologies Inc., Helix Energy Solutions Inc., 
MYR Group Inc., Oil States International Inc., SEACOR Holdings Inc., and the Hackett Group Inc. The following companies are included in the Company’s new and 
old peer groups: used in the graphs: Aegion Corp, Oceaneering International Inc., Matrix Service Company and Team, Inc. The stock price performance included 
in this graph is not necessarily indicative of future stock price performance.

Comparison of 67 Month Cumulative Total Return
Assumes Initial Investment of $100


December 2020


250.00


200.00


150.00


100.00


50.00


0.00


5/31/2015


5/31/2016



12/31/2016


12/31/2017


12/31/2018


12/31/2019


12/31/2020

Mistras Group, Inc.



Russell 3000 Index


New Peer Group

Old Peer Group





5/31/2015

5/31/2016

12/31/2016

12/31/2017

12/31/2018

12/31/2019

12/31/2020







Mistras Group, Inc.

Russell 3000 Index 

New Peer Group 

Old Peer Group

Return %
Cum $

Return %
Cum $

Return %
Cum $

Return %
Cum $

100.00

100.00

100.00

100.00

34.04

134.04

0.22

100.22

-25.38

74.62

-18.66

81.34

3.51

138.74

9.02

109.26

18.35

88.32

19.97

97.58

-8.61

126.80

21.13

132.35

-17.12

73.20

-5.91

91.81

-38.73

77.69

-5.24

125.41

-31.17

50.39

-18.30

75.01

-0.76

77.09

31.02

164.31

28.80

64.90

28.93

96.71

-45.62

41.92

20.89

198.63

-23.23

49.82

29.36

125.11

Peer group index uses beginning-of-period market capitalization weighting. 

COMPANY AND SHAREHOLDER INFORMATION

LEADERSHIP TEAM

Dr. Sotirios J. Vahaviolos 
Executive Chairman and Founder

Dennis M. Bertolotti  
President and Chief Executive Officer
Jonathan H. Wolk 
Senior Executive Vice President and 
Chief Operating Officer
Michael J. Lange  
Senior Executive Vice President of 
Business Development and Strategic Planning
Michael C. Keefe  
Executive Vice President, 
General Counsel and Secretary
Edward J. Prajzner  
Executive Vice President,  
Chief Financial Officer and Treasurer
Ante Kaselj 
Group Vice President of European Operations
Chris Smith 
Group Vice President Corporate Compliance 
Julie Marini 
Group Vice President of Human Resources
Kenn Kerr  
Group Vice President of Sales
Nestor S. Makarigakis  
Group Vice President of Marketing

BOARD OF DIRECTORS

Dr. Sotirios J. Vahaviolos 
Executive Chairman and Founder

Dennis M. Bertolotti  
President and Chief Executive Officer
Nicholas DeBenedictis 
Chairman Emeritus of Aqua America, Inc.
James J. Forese 
Retired Operating Partner and 
Chief Operating Officer of HCI Equity Partners
Richard H. Glanton 
Founder, Chairman and Chief Executive Officer 
of ElectedFace, Inc.
Michelle J. Lohmeier 
Senior Advisor to the CEO of 
Spirit AeroStructures
Manuel Stamatakis 
Chairman and Chief Executive Officer 
of Capital Management Enterprises
Charles P. Pizzi 
Chairman of Independence Health Group

SHAREHOLDER COMMUNICATION

Any interested party wishing to communicate 
directly with our Board of Directors should write to 
Michael C. Keefe, Executive Vice President, 
General Counsel and Secretary, at Corporate HQ.

STOCK LISTING

FORM 10-K

The Company’s common stock is listed and 
traded on the New York Stock Exchange under the  
symbol “MG”.

INVESTOR RELATIONS

Security analysts, investors, stockbrokers, 
portfolio managers and other investors seeking 
additional information about MISTRAS Group 
should contact Edward J. Prajzner, Executive Vice 
President, Chief Financial Officer and Treasurer at 
Corporate Headquarters.

The Form 10-K report included in this 2020 annual 
report has been filed with the Securities and 
Exchange Commission (SEC). Additional copies 
of the Form 10-K as filed with the SEC may be 
obtained by request from the Company or through 
the Company’s website.

TRANSFER AGENT AND REGISTRAR

American Stock Transfer & Trust Company, LLC.
6201 15th Avenue, Brooklyn, NY 11219
Tel: 1(800) 937-5449, 1(718) 921-8124

ANNUAL MEETING

The 2021 Annual Meeting will be held virtually at 
11:00 a.m. EST on May 24, 2021.

CORPORATE HEADQUARTERS

195 Clarksville Road
Princeton Junction, NJ 08550
www.mistrasgroup.com
Tel: 1(609) 716-4000
Fax: 1(609) 716-0706

MEDIA RELATIONS

Members of the news media requesting 
information about MISTRAS Group should visit our 
online Press Room at mistrasgroup.com/news. 
For additional information about MISTRAS Group, 
contact: Nestor S. Makarigakis, Group Vice 
President of Marketing, at Corporate Headquarters.

WEBSITE

www.mistrasgroup.com
MISTRAS Group’s website offers financial 
information and facts about the Company and 
its products, systems and services. Website 
content is available for informational purposes 
only. It should not be relied upon for investment 
purposes, nor is it incorporated by reference into 
this annual report.

CUSTOMERS

For assistance with MISTRAS Group products, 
systems and services, call 1(609) 716-4000, or 
visit the MISTRAS Group website at 
www.mistrasgroup.com. Additional contact 
information is listed on our website at 
mistrasgroup.com/locations.

One Source for
Asset Protection
Solutions®

MISTRAS GROUP, INC.

A leading, “one source” multinational 
provider of integrated technology-enabled 
asset protection solutions, helping to 
maximize the safety and operational 
uptime for civilization’s most critical 

industrial and civil assets.

mistrasgroup.com

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