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MiX Telematics Limited

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FY2021 Annual Report · MiX Telematics Limited
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Annual
Report 

on Form 10-K

2021

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www.mixtelematics.com

 
 
 
 
 
 
 
Financial results at a glance

Consolidated results

(in thousands, except percentages, per share data and number of subscribers)

Number of subscribers
Revenue
Subscription revenue
Hardware and other revenue
Operating income
Operating income margin
Non-GAAP net income (1)
Earnings per ordinary share

 Basic
 Diluted

$ 

2019

750,455 
143,705 
123,150 
20,555 
24,291 

Year Ended March 31,
2020

$ 

$ 

818,487 
145,650 
127,570 
18,080 
21,048 

2021

744,677 
126,894 
113,351 
13,543 
18,198 

 16.9 %

 14.5 %

 14.3 %

$ 

18,277 

$ 

15,625 

$ 

11,897 

Earnings per American Depository Share

 Basic
 Diluted

Non-GAAP net income per ordinary share -   
Diluted  (1)
Non-GAAP net income per American Depository 
Share - Diluted (1)
Adjusted EBITDA (1)
Cash flow from operating activities
Free cash flow (1)
Cash and cash equivalents

$ 

0.03 
0.03 

0.66 
0.63 

0.03 

0.78 
41,483 
31,455 
12,070 
26,941 

$ 

0.02 
0.02 

0.50 
0.48 

0.03 

0.69 
41,726 
28,178 
7,806 
17,953 

$ 

0.03 
0.03 

0.66 
0.65 

0.02 

0.53 
37,168 
38,572 
29,918 
45,489 

(1)    Non-GAAP  net  income,  non-GAAP  net  income  per  diluted  ordinary  share,  non-GAAP  net  income  per  diluted  American 
Depository Share, Adjusted EBITDA and Free cash flow are non-GAAP measures.  Refer to “Forward looking statements and 
use of non-GAAP measures - Use of non-GAAP measures in this Annual Report” for further information regarding these non-
GAAP measures.

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Segment information

(in thousands)

Subscription revenue

Africa

Europe

Americas

Middle East and Australasia

Brazil

Total Regional Sales Offices

Central Services Organization

Total Segment Results

Hardware and other revenue

Africa

Europe

Americas

Middle East and Australasia

Brazil

Total Regional Sales Offices

Central Services Organization

Total Segment Results

Total revenue

Africa

Europe

Americas

Middle East and Australasia

Brazil

Total Regional Sales Offices

Central Services Organization

Total Segment Results

Segment Adjusted EBITDA

Africa

Europe

Americas

Middle East and Australasia
Brazil

Total Regional Sales Offices

Central Services Organization

Total Segment Results

Year Ended March 31,

2019

2020

2021

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

70,503 

10,221 

21,279 

16,439 

4,654 

123,096 

54 

$ 

70,886 

11,682 

22,322 

17,389 

5,181 

127,460 

110 

123,150 

$ 

127,570 

$ 

$ 

5,457 

5,034 

2,646 

7,089 

322 

20,548 

7 

$ 

5,870 

3,345 

2,207 

5,741 

614 

17,777 

303 

20,555 

$ 

18,080 

$ 

$ 

75,960 

15,255 

23,925 

23,528 

4,976 

143,644 

61 

$ 

76,756 

15,027 

24,529 

23,130 

5,795 

145,237 

413 

143,705 

$ 

145,650 

$ 

35,238 

$ 

33,103 

$ 

4,931 

11,097 

10,610 

2,007 

63,883 

(11,411) 

5,603 

10,370 

11,031 

2,366 

62,473 

(9,175) 

$ 

52,472 

$ 

53,298 

$ 

2

62,453 

12,138 

18,211 

16,558 

3,922 

113,282 

69 

113,351 

5,495 

2,441 

770 

4,679 

142 

13,527 

16 

13,543 

67,948 

14,579 

18,981 

21,237 

4,064 

126,809 

85 

126,894 

31,781 

6,260 

7,077 

9,751 

1,495 

56,364 

(7,553) 

48,811 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table (shown in thousands) reconciles total Segment Adjusted EBITDA to income before tax expense 

for the periods shown:

Segment Adjusted EBITDA

Corporate and consolidation entries
Loss contingency (1)
Expected credit losses (2)
Operating lease costs (3)
Product development costs (4)
Depreciation and amortization

Impairment of long-lived assets

Stock-based compensation costs
(Increase)/decrease in restructuring costs (5)
Net profit on sale of property and equipment

Net foreign exchange gains/(losses)

Net interest income

Year Ended March 31,

2019

2020

2021

$ 

52,472 

$ 

53,298 

$ 

(8,631) 

15 

64 

(988) 

(1,449) 

(16,368) 

(62) 

(511) 

(221) 

43 

28 

233 

(8,366) 

(233) 

— 

(1,610) 

(1,363) 

(19,972) 

(6) 

(660) 

1 

270 

(610) 

67 

48,811 

(8,879) 

— 

— 

(1,652) 

(1,112) 

(16,559) 

(8) 

(1,273) 

(1,055) 

(13) 

(959) 

(72) 

Income before tax expense for the year

$ 

24,625 

$ 

20,816 

$ 

17,229 

Description of reconciling items:

(1) For segment reporting purposes, a loss contingency (51% probability), had been raised prior to fiscal 2019. As of March 31, 
2020,  the  loss  contingency  was  no  longer  needed  because  an  outflow  was  considered  remote.  For  U.S.  GAAP,  this  loss 
contingency  was  never  recognized  because  the  recognition  requirements  of  ASC  450  Contingencies  had  never  been  met. 
Therefore,  in  order  to  reconcile  Segment  Adjusted  EBITDA  to  net  income  before  taxes,  the  increases/decreases  to  the  loss 
contingency, recognized for segment reporting purposes, needed to be added/deducted.

(2) For segment reporting purposes, in fiscal 2019 the allowance for doubtful accounts was determined using an expected credit 
loss model; whereas for U.S. GAAP purposes, an incurred loss model was used. This resulted in a higher bad debts expense in 
fiscal 2019 for segment reporting purposes, than that recognized in income before taxes. From fiscal 2020, an expected credit 
loss model is applied for U.S. GAAP purposes, as a result of the early adoption of ASC 326 Financial Instruments – Credit 
Losses, which is why there is no longer a reconciling item.

(3) For the purposes of calculating Segment Adjusted EBITDA, operating leases have been capitalized, except for leases with a 
term  of  no  more  than  12  months  or  leases  of  low  value  assets.  Where  operating  leases  are  capitalized  for  segment  reporting 
purposes,  the  amortization  of  the  right-of-use  asset  and  the  interest  on  the  operating  lease  liability  are  excluded  from  the 
Segment Adjusted EBITDA. Therefore, in order to reconcile Segment Adjusted EBITDA to net income before taxes, the total 
lease expense in respect of operating leases needs to be deducted.

(4) For segment reporting purposes, product development costs, which do not meet the capitalization requirements under ASC 
730 Research and Development or under ASC 985 Software, are capitalized and amortized. The amortization is excluded from 
Segment Adjusted EBITDA. In order to reconcile Segment Adjusted EBITDA to net income before taxes, product development 
costs capitalized for segment reporting purposes need to be deducted.

(5) During fiscal 2019, restructuring costs of $0.1 million were recognized in each of the Middle East and Australasia segment, 
and the Africa segment. During fiscal 2021, $0.7 million, $0.2 million, $0.1 million and $0.1 million of the restructuring costs 
related to the CSO, Africa, North America and Middle East and Australasia reporting segments, respectively.

3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
South African Corporate Citizenship Report

MiX Telematics Limited and our subsidiaries’ (hereinafter referred to as “we”, “our”, “us”, “MiX”, or the “Company”) 
strategies, general conduct and responsibilities as a good corporate citizen are underpinned and guided by our Code of Ethics 
and Conduct and a set of core values. These values dictate that MiX delivers value to a wide group of stakeholders, including 
our employees, customers, business partners, shareholders, communities and broader society.

MiX does not have a formal sustainability charter. However, sustainability initiatives form part of our global business 
strategy  and  MiX  finds  itself  in  the  privileged  position  where  many  of  the  drivers  of  the  commercial  success  of  MiX  also 
contribute to and support social, environmental and broader economic sustainability.

Throughout this report we illustrate how many of the drivers of MiX’s commercial success support the environmental, 
health and safety, and employee wellness objectives of our worldwide customer base. Refer to our Code of Ethics and Conduct 
and other relevant policies at www.mixtelematics.com.

Key statistics

Economic

Number of people employed

Total salaries, wages and other

Value of vehicles recovered

Social

Training spend

Enterprise development spend*
Supplier development spend#
Socio-economic development spend

2019

1,078 

R626m

R823m

R14.3m

R5.0m

R4.9m

R3.1m

2020

1,103 

R631m

R957m

R12.1m

R4.9m

R4.3m

R2.7m

2021

1,031 

R604m

R847m

R9.9m

R3.8m

R4.5m

R2.6m

* Enterprise development: means monetary and non-monetary contributions carried out for the benefit of beneficiaries with the 
objective of contributing to the development, sustainability and financial and operational independence of those beneficiaries 
which are exempt micro-enterprises or qualifying small enterprises which are at least 51% black-owned or 51% black women-
owned.

# Supplier development: means monetary and non-monetary contributions carried out for the benefit of suppliers to a company 
with  the  objective  of  contributing  to  the  development,  sustainability  and  financial  and  operational  independence  of  those 
beneficiaries  that  are  exempt  micro-enterprises  or  qualifying  small  enterprises  which  are  at  least  51%  black-owned  or  51% 
black women-owned.

Economic

As at March 31, 2021, MiX provided direct employment to 1031 employees across ten countries around the world, a 
reduction of 72 employees since fiscal year 2020. The reason for the reduction in the number of people employed is attributable 
to  certain  employees  being  retrenched  due  to  redundancies  at  MiX  International  based  on  the  fact  that  non-essential  projects 
were placed on hold due to COVID-19 or because of natural attrition. Only essential roles were filled.

Asset tracking

MiX  Africa,  which  provides  asset  tracking  and  stolen  or  hijacked  vehicle  recovery  services  for  the  Company, 
increased  direct  savings  to  the  South  African  economy  by  returning  vehicles  with  an  asset  value  of  R847  million  to  their 
rightful owners during the period under review. This represented a 11.5% decrease from the previous fiscal year (R957 million) 
due to minimal vehicle movement caused during governmental COVID-19 lockdowns and an increase of individuals working 
remotely from their homes.

4

 
 
 
The indirect costs resulting from the theft or hijacking of a vehicle are significant and include the process and cost of 
replacing  a  vehicle,  the  loss  of  productivity  and,  in  the  case  of  a  commercial  fleet,  the  lost  revenue  from  not  having  these 
vehicles available - in some instances for an extended period of time.

MiX’s  new-generation  asset  tracking  technology,  continued  cooperation  with  the  South  African  Police  Service  and 
smarter  crime  intelligence,  coupled  with  analytics  of  incident  patterns  has  contributed  significantly  to  the  division’s  success 
during the reporting period. This success has positive effects on the South African economy and contributes to our customers’ 
personal safety.

Fleet operation

MiX’s comprehensive range of fleet management products and services provides actionable intelligence suitable for 

the management of commercially utilized vehicles in both small and large fleets, and across numerous industries.

Information regarding driving hours, driver identity, fuel usage, distance traveled, locations visited, routes taken, trip 
duration and driving performance is delivered to our customers in a format and manner that enables them to improve the return 
on their investment by actively managing and improving driver behavior and safety, fuel efficiency, operating and maintenance 
costs, and carbon emissions.

Environmental, health and safety

Environment

All  entities  within  MiX  have  to  comply  with  the  Group  Environmental  Policy,  which  requires  compliance  with  all 
relevant statutory and regulatory environmental provisions and established standards of good practice in the country in which 
that entity operates.

In recent years, MiX has demonstrated a commitment to improved environmental management for both the Company 

and our customers alike.

The true measure of our commitment and contribution to environmental sustainability is illustrated by the value which 
fleet customers and their drivers derive from utilizing MiX technology and actionable intelligence to improve fuel efficiency 
and fleet utilization, which in turn has a direct and positive impact on their carbon emissions and leads to a healthier and cleaner 
environment. Some examples include a customer who reduced its carbon emissions by approximately 600 tons in the first year 
of MiX’s solution deployment within its fleet, while another customer who provides waste removal and management services to 
municipalities, reduced its carbon emissions by 400 tons per annum, a number that is expected to grow as its MiX partnership 
continues.

Health and safety

All entities within MiX comply with the Group Health and Safety Policy, which requires entities to comply with all 
relevant  statutory  and  regulatory  provisions  and  established  standards  of  good  practice  in  the  country  in  which  they  operate. 
Each regional operation must also have an approved health and safety program that supports this policy. 

In addition, MiX understands the vital role that our solutions can play in improving road and driver safety all over the 
world. Some of the regional operations have therefore decided to support road safety initiatives in their specific geographical 
regions.

In  the  Middle  East,  MiX  teams  up  with  RoadSafetyUAE,  and  has  done  since  2015.  This  initiative  serves  as  a 
communication, improvement and educational platform for all traffic participants and safety professionals in the UAE. Overall, 
it aims at creating a positive driving culture in the UAE. Among other activities, MiX has worked with RoadSafetyUAE to host 
a number of webinars and meetings and MiX also shares regular road safety content with their members through their online 
newsletter.

In Australasia, MiX continues to partner with Brake, a not-for-profit charity that promotes road risk management and 
helps  organizations  manage  their  transport  requirements  in  ways  that  are  safe,  sustainable,  healthy  and  fair.  As  a  partner  of 
Brake for over five years, MiX continues to supports their yearly road safety week, hosts joint webinars and virtual exhibitions 

5

and  works  with  Brake  to  develop  resources  aimed  at  improving  safety  across  fleets.  Brake  also  runs  their  own  Fleet  Safety 
Awards on a yearly basis to showcase best in class examples of where fleets have been able to implement technology and other 
initiatives  to  help  improve  safety.  In  2020,  MiX  received  recognition  in  conjunction  with  the  Mader  Group,  and  received  a 
“highly commended” award for the Fleet Safety Product category based on safety outcomes that were achieved in a short period 
of time for the Mader Group.

In  Europe,  MiX  has  also  been  a  Brake  partner  for  many  years.  MiX  supports  their  events  and  works  with  Brake  to 
develop  resources  aimed  at  improving  safety  across  fleets.  For  the  past  two  years  MiX  has  been  awarded  the  “Fleet  Safety 
Partnership” award (1st and 2nd place), with two separate customers.

In North America, MiX is partnering with Texas A&M Transportation Institute (TTI) to help improve highway safety 
in  the  Permian  Basin.  By  sharing  anonymous  data  for  events  such  as  harsh  braking  and  acceleration  on  Permian  Basin 
roadways, MiX hopes to help reduce traffic incidents and save lives.

MiX in South Africa has been supporting the Brake & Tyre Watch road safety initiative by Fleetwatch for numerous 
years. This program is designed to raise transport operators’ awareness around the subject of efficient braking and tyre checking 
and  is  linked  to  preventative  maintenance  on  trucks,  including  all  safety  critical  items  such  as  lighting,  reflectives,  etc.  The 
project, which is run four times a year, is also intended to empower traffic officials with specialized knowledge, enabling them 
to perform better in their profession and intervene more frequently in taking un-roadworthy heavy vehicles off South Africa’s 
roads.

Consumer Relationships

Data Privacy and Protection

Due  to  the  nature  of  MiX’s  business,  we  have  to  comply  with  new  or  existing  domestic  and  international  laws  and 
regulations  relating  to  issues  such  as  user  privacy  and  data  protection,  marketing,  advertising,  inadvertent  disclosure  and 
consumer protection. MiX continuously updates and will continue to evaluate our Group data protection and security policies, 
charters, and procedures to assist in maintaining data privacy and data security in line with international practices. 

With the Protection of Personal Information Act, No. 4 of 2013 (“POPI Act”) due to fully come into force on July 1, 
2021, MiX Enterprise, MiX Africa and MiX International are in the final stages of POPI Act implementation and compliance 
projects. MiX Enterprise and MiX Africa have enlisted a third party project specialist to assist with their implementation and 
compliance projects.

Social

Human capital

Our  employees  are  one  of  our  most  important  stakeholder  groups  as  they  are  the  interface  with  our  customers, 
suppliers, business partners and other stakeholders and, as such, have a significant influence on the performance and reputation 
of MiX. As at March 31, 2021, we employed 1,031 people in our 16 offices around the world. At MiX, we take care to recruit 
people  who  share  our  values.  Our  focus  after  recruitment  is  to  continuously  develop,  train  and  retain  quality  people  and 
encourage  our  employees  to  utilize  opportunities  for  training  and  development  in  line  with  their  personal  development  plan. 
Regular employee reviews ensure that employees and leaders in our business remain aligned to our values and promote these 
while  they  execute  MiX’s  strategy.  At  MiX  we  give  preference  to  promoting  from  within  the  Company,  before  recruiting 
externally. We therefore focus on the identification, development and retention of employees with potential.

MiX  recognizes  the  rights  of  our  employees  to  freedom  of  association,  collective  bargaining,  dispute  resolution 
mechanisms and protection against any form of harassment, victimization or discrimination. MiX Middle East, with offices in 
Dubai, is considered at higher risk than our other operations in that their right to exercise freedom of association and collective 
bargaining  may  be  limited.  Operational  management  of  MiX  Middle  East  are  cognizant  of  this  risk  and  have  undertaken  to 
ensure that MiX’s commitment to this basic right is enforced in country. MiX’s Chief Operating Officer makes frequent visits 

6

to all operations in the Company to ensure that, among other things, MiX’s values and Code of Ethics and Conduct are strictly 
adhered to.

During the reporting period, neither MiX Enterprise, MiX Africa nor MiX International made any payments, nor have 

they been instructed to make any payments by the South African Commission for Conciliation, Mediation and Arbitration.

Labor practices

All  companies  within  MiX  comply  with  the  local  labor  legislation,  employment  and  taxation  laws  related  to 

employment in the countries in which the employees are employed.

MiX’s employment policies and processes focus on the promotion of diversity in the workplace across the Group. MiX 

promotes equal opportunities and fair treatment.

We  have  recently  implemented  a  global  automated  Digital  Recruitment  and  Applicant  Tracking  System.  The  new 
Careers tab on our www.mixtelematics.com website encourages candidate registration across the globe and creates visibility for 
opportunities within all operating entities of MiX.

We  have  formal  grievance  mechanisms  in  place  for  employees  in  all  the  operating  entities.  The  use  of  the 

Whistleblowing Hotline is also encouraged with our employees and other stakeholders.

Employee wellness

Employee  health,  wellness  and  morale  are  important  to  MiX.  Each  business  in  the  Company  manages  its  own 
initiatives to suit its demographics and align with the realities of the region they operate within and these initiatives continue 
throughout the year.

MiX recognizes that a happy and healthy workforce is more productive and efficient as they deal with the increasing 
demands  for  innovation,  high  performance  and  superior  customer  service.  Furthermore,  given  the  external  environmental 
influences  of  today,  our  employees  need  even  greater  care,  health  and  wellness  support  from  us,  especially  given  the 
unprecedented impact the COVID-19 pandemic has had globally. The Midrand office in South Africa, comprising the single 
largest number of employees, subscribes to the Careways Group Wellness Program (“Careways”). The Careways service is a 
wellness  program  that  assists  employees,  their  immediate  family  members  and  dependents,  with  access  to  psycho  social 
counselling and financial, legal, and health and well-being advice.

Communication across the MiX Group has increased with the access to virtual meetings and global interactions have 
grown.  These  interactions  include  regular  regional  monthly  group  sessions  and  team  building  across  the  entities.  MiX  has 
worked tirelessly to create awareness around both physical and mental health during the COVID-19 pandemic, with access to 
professional support as and when required.

The  MiX  offices  in  South  Africa  continue  to  host  various  wellness  days  and  initiatives,  which  included  health-

screening checks, eye testing, flu injections and blood donations. Similar initiatives will continue in the new fiscal year.

The  MiX  offices  have  also  informed  and  educated  employees  on  COVID-19  as  it  continues  to  spread  around  the 
world.  All  regional  operations  are  complying  with  in  country  COVID-19  health  and  safety  regulations,  rules  and  guidelines, 
including social distancing measures, working remotely where possible, the suspension of business travel and cancellation of 
physical  participation  in  meetings.  MiX  employees  were  also  required  to  conduct  compulsory  COVID-19  online  training 
through our MiX Learning Centre platform. Employees in the MiX offices in South Africa were given hand sanitizers, facial 
masks,  hand  gloves  and  the  entire  office  environment  continues  to  be  kept  clean,  disinfected  and  sanitized  in  line  with  the 
global  occupational  health  and  safety  guidelines  and  standards.  Where  possible,  MiX  has  also  adopted  a  Flexible  Working 
Policy.  This  policy  has  applied  to  offices,  including  those  in  the  Middle  East,  United  Kingdom,  Brazil  and  North  America, 
where there has been a high number of infections and employees are sufficiently enabled to work productively from home. The 
policy  has  also  allowed  the  entire  team  at  MiX  International  to  work  from  home  indefinitely,  with  employees  only  working 
from the office if and when required. 

MiX Europe is proud to have made a commitment to Disability Confident. The organization works with employers to 
ensure that disabled people and those with long-term health conditions have the opportunities and resources which they need to 
fulfill their potential. Disability Confident offers advice to companies committed to more inclusive employment.

7

Training and development

The  workplace  is  dynamic  and  continuously  evolving.  Given  these  realities,  MiX  believes  that  employees  need  an 
enabling environment of continuous growth and development. We therefore strive to ensure that employees have holistic views, 
and  to  know  and  understand  how  they  contribute  to  the  purpose  and  objectives  of  the  Company.  MiX  aims  to  empower 
employees, through tools and skills, to grow and better their contributions to the Company and society at large.

As  a  means  of  developing  our  employees  further,  MiX  has  invested  in  formal  skills  and  competency  development 
initiatives by focusing on providing technical, leadership and interactive courses. MiX furthermore assists with the realization 
of the objectives specified in the National Development Plan for Skills Development through a number of initiatives. In the past 
year, training initiatives were implemented and/or finalized in the Diepsloot and Tembisa communities in South Africa.

During fiscal 2021, our employees were able to participate in various upskilling opportunities, which included Skills 
Education  Training  Authority  (SETA)  accredited  short  courses,  various  types  of  learnerships,  e-learning  modules, 
internationally accredited specialized training as well as programs at tertiary institutions.

A total of 198 MiX employees were enrolled in various skills development activities. This is a reduction from last year 
due to the current COVID-19 pandemic and the associated challenges it presents. MiX Africa and MiX Enterprise’s spend has 
also shifted in line with the requirement that 2.5% of the total salary or wages and related costs of a company be invested in 
Higher  Education  bursary  expenditure  for  Black  people.  As  this  2.5%  requirement  is  only  applicable  to  the  MiX  Africa  and 
MiX  Enterprise  businesses,  they  collectively  invested  an  amount  of  just  over  R4  million  at  the  University  of  Pretoria, 
Stellenbosch  University  and  North-West  University.  Although  MiX  International  does  not  have  to  adhere  to  the  2.5% 
requirement,  the  above-mentioned  invested  amount  includes  bursaries  which  MiX  International  awarded  to  Stellenbosch 
University as part of the Skills Development spend. Furthermore, 65 of our employees aspiring to further their qualifications, 
received study assistance from the Company.

MiX  welcomed  the  fifth  group  of  unemployed  learners  in  the  fiscal  year  under  review,  following  a  very  successful 
intake  of  learners  in  the  previous  fiscal  year.  We  offered  various  learnerships  including:  business  administration,  generic 
management,  bookkeeping,  fleet  management,  autotronics,  project  management  and  sales  and  marketing.  We  offered 
information technology related qualifications as well, including: end user and system development. 

MiX  spent  R9.9  million  on  the  training  of  employees  and  unemployed  learners  during  the  fiscal  year  under  review, 

compared to the R12.2 million spent during the previous fiscal year.

The online MiX Learning Centre (“MLC”) platform remained an important pillar in offering our skills development 
and  compulsory  online  compliance  training  execution.  The  MLC  platform  allows  for  ongoing  facilitation  and  training  of 
learners  and  ensures  that  uniform  training  and  work  standards  can  be  maintained  across  the  Company.  It  also  allows  the 
facilitator and/or assessor to update the material and to request the completion of refresher courses.

MiX  believes  that  the  investment  in  the  development  of  black  employees  to  aide  their  progress  and  promotional 
prospects within the Company is very important. Two skills development initiatives were of particular relevance, for example: a 
National Certificate Generic Management and Higher Certificate in Fleet Management.

Broad-based black economic empowerment (“B-BBEE”)

Economic  transformation  remains  an  important  responsibility  of  all  companies  in  South  Africa  and  MiX  takes  this 
responsibility very seriously. It is therefore our intent to continue playing our part in a strategic, focused and dedicated way and 
to make sustainable and meaningful contributions to the economic landscape. In the fiscal year under review, we continued with 
the implementation of our plans and made tactical adjustments where required. The transformation initiatives not only added 
internal  value  to  MiX,  but  also  ensured  external  value  creation  in  the  form  of  job  creation,  skills  upliftment  and  sustainable 
growth.

MiX  Enterprise  concluded  the  sale  of  the  Stellenbosch  and  Midrand  properties  to  the  Black  Industrialist  Group 
Property  Management  Company  Proprietary  Limited  (“BIG”)  which  was  in  process  during  the  previous  fiscal  year.  Post 
implementation of the transactions, MiX entered into lease agreements with BIG, and is currently leasing the Stellenbosch and 
Midrand  properties  from  BIG  for  an  initial  period  of  5  years.  Based  on  the  Sale  of  Assets  requirements  incorporated  in  the 
ownership  pillar  and  provided  for  in  the  B-BBEE  Revised  Codes  of  Good  Practice,  a  transaction  with  a  value  equal  to  or 

8

exceeding R25 million must be registered with the BEE Commission, which obligation MiX has complied with. Following the 
registration,  the  BEE  Commission  has  evaluated  the  transaction  between  MiX  Enterprise  and  BIG.  The  BEE  Commission 
sought  clarity  on  a  small  number  of  specific  clauses  in  the  agreements,  which  has  subsequently  been  addressed  to  the 
satisfaction of the BEE Commission. MiX Enterprise can now recognize this transaction under the ownership pillar as per the 
B-BBEE Revised Codes of Good Practice.

Our B-BBEE annual compliance certificate is available on our website at www.mixtelematics.com. In accordance with 
the  Amended  B-BBEE  Codes  of  Good  Practice,  issued  in  terms  of  section  9(1)  of  the  Broad-Based  Black  Economic 
Empowerment Amendment Act No. 46 of 2013, the South African primary trading entities currently rate as follows:

MiX Telematics Enterprise SA Proprietary Limited
MiX Telematics Africa Proprietary Limited

Valid until 12 May 2022

Valid until 13 June 2022

Level 1

Level 5

MiX Telematics International Proprietary Limited

Valid until 22 June 2021

Verification in progress

MiX Telematics Enterprise BEE Trust (Enterprise Trust) (the “Trust”)

The Trust holds a 14.9% stake in MiX Enterprise. The Trust has accumulated R21.3 million in dividends since it was 

established.

Enterprise and supplier development

The effects of the COVID-19 pandemic from an economic perspective have been profound and MiX strongly believes 
that entrepreneurs running small and medium businesses can make a significant contribution in ensuring economic growth, can 
contribute  to  job  creation  and  find  new  and  innovative  ways  to  deal  with  current  challenges.  This  view,  together  with 
supporting Government’s National Development Plan and most recent initiatives, drive our enterprise and supplier development 
plans and investments.

The  South  African  entities  are  committed  to  forming  key  partnerships  with  their  current  and  future  small  business 
suppliers, to assist in addressing the risks and challenges they are facing and to contribute to their immediate and future growth, 
development  and  sustainability.  In  the  fiscal  year  under  review,  MiX  made  a  significant  contribution,  evidenced  by  our 
employees’ time and effort and the financial resources that were dedicated to the training, upskilling, coaching and mentoring 
of these small black business suppliers.

Enterprise development was performed on existing and newly established companies as there is a need to expand and 
supplement  current  activities  within  the  supply  chain.  MiX  also  adopted  a  longer-term  perspective.  The  recipients  of  our 
enterprise and supplier development initiatives included, to name but a few: HSW Management, EKS Secure (Tracking), RNE 
Trading Pty Ltd, AFM Holdings, Jemstech Components, Nordatrax, Ikhaya Automation Systems, MR Tracking Solutions, KM 
Car  Audio  and  Security,  Brothers  Audio,  J  Jansen  Fitment  Centre,  OJ  Electronics,  DM  Express  Installations,  FM  Mobile 
Fitments and KV Telematics.

The majority of these suppliers were 51% black-owned, exempt micro-enterprises (with an annual turnover of less than 
R10  million)  and  many  had  significant  black  female  ownership  and,  in  some  instances,  even  a  component  of  ownership  by 
black youth. Part of MiX's onboarding exercise is a stringent due diligence process, followed by a detailed needs analysis, the 
drafting of development plans, and the entering into of formal agreements with the beneficiaries. MiX contributed R8.3 million 
in  total  to  enterprise  development  and  supplier  development  in  the  form  of  monetary  contributions  during  fiscal  2021.  We 
provided non-monetary assistance through formal and informal training, visits to and meetings with the beneficiaries in order to 
provide  guidance  on  various  business  challenges.  MiX  also  co-opted  the  services  of  a  seasoned  coach  to  provide  formal 
coaching and mentoring. A ten-week entrepreneurial training course, which commenced at the end of the prior fiscal year, was 
initiated and well attended by many of the aforementioned beneficiaries. The training course took the format of formal online 
classes, practical exercises, discussions as well as assignments.

Socio-economic development spend

In  this  section  we  report  only  on  the  South  African  initiatives,  as  this  is  where  we  focus  our  socio-economic 
development resources and efforts. During the fiscal year under review, we invested approximately R2.6 million into various 
community-based  organizations.  MiX  has  built  lasting  partnerships  with  a  few  of  these  organizations  over  the  years  but 

9

invested in a number of new partnerships during fiscal 2021 as well. This was done to ensure broad based empowerment and 
access to opportunities to as many beneficiaries and communities as possible and to address the most critical needs, especially 
those  in  underdeveloped  areas.    In  addition,  MiX  also  collaborated  with  a  few  fleet  customers,  in  order  to  collectively  pool 
resources for a more meaningful impact and contribution toward the targeted beneficiaries.

MiX  targets  issues  relating  to  women  and  children.  Matters  associated  with  education,  literacy,  food  security,  the 

disabled and critically ill, fatherlessness and gender-based violence were amongst the issues of great importance to us.

Some of the biggest beneficiaries we are proud to be associated with are:

•

•

•

•

iSchoolAfrica  -  It  is  a  comprehensive,  secure,  proven  and  cost-effective  solution  for  creating  Fourth 
Industrial  Revolution-ready  learners.  iSchoolAfrica  has  been  addressing  the  challenges  facing  schools  in 
South Africa since 2009. Through the iSchoolAfrica iPad program, students from rural and township areas are 
exposed to technology that will assist them in becoming digitally literate, acquire 21st-century skills, increase 
motivation, enthusiasm and excitement around learning, and level the playing fields between resourced and 
under-resourced  schools.  The  donation  made  to  iSchoolAfrica  was  earmarked  for  the  Apple  Distinguished 
Schools Program and more specifically, towards establishing the program in a special needs school, which is 
a world first. 

TRAC South Africa - This is a national, non-profit program, the objective of which is to support science, 
applied  mathematics,  and  technology  education  in  South  African  secondary  schools.  The  TRAC  program 
seeks to enable and encourage learners to enter into careers in science, engineering and technology. This is 
accomplished  by  means  of  classroom  intervention,  vocational  guidance  assistance,  as  well  as  educator 
assistance in schools where the resources are limited or lacking. Learners are intensively trained in curriculum 
matters of physical science and mathematics and assisted with bursary and tertiary institution applications.

Social  Upliftment  Services  (“SUS”)  -  SUS  was  established  in  2009.  The  Company’s  main  objective  is  to 
“raise  funds  and  utilise  the  funds  to  uplift  and  enhance  socially  disadvantaged  people  through  social 
development and poverty relief”. MiX contributed specifically to their Olievenhoutbosch project. This project 
has many elements including education, a feeding scheme, training and development initiatives such as parent 
empowerment workshops, sports and recreation activities and spiritual welfare initiatives.

Diepsloot  Preschool  Projects  (“DPP”)  -  This  Non-Profit  Organization  looks  after  20  preschools 
(kindergartens) in Diepsloot Township and a few others around the country. Many of the preschools that DPP 
look  after  are  in  squatter  camps  (informal  settlements)  with  a  myriad  of  needs.  DPP  also  facilitates  the 
development  of  preschools  in  Diepsloot  Township,  by  assisting  with,  for  example:  the  building  of  new 
structures,  renovations,  supplying  equipment,  the  training  of  teachers,  providing  structured  curriculum 
workbooks,  providing  first  aid  kits,  library  books,  blankets  and  mattresses  for  ‘sleep’  times,  organizing  an 
annual Christmas party and other outings. DPP works hard to ensure a proper level of preschool education so 
that  thousands  of  children  are  thus  able  to  enter  primary  (elementary)  school  with  a  solid  foundation  each 
year.  DPP  have  also  trained  over  a  hundred  preschool  teachers,  some  of  which  have  gone  on  to  open  their 
own preschools, thereby creating entrepreneurs and additional jobs.

Other projects that we assisted with include, but are not limited to: a MAMA Alliance project called 'Catch Projects' in 
East London; Clover Mama Afrika; Growing up without a father; Headstart Kids; Little Eden; Rise Against Hunger; Girls and 
Boys Town; SOS Children’s Villages; Community Development Initiatives International; Remme Los; MD Foundation Missio 
and Symphonia.

Anti-corruption and bribery

MiX  is  committed  to  conducting  its  business  with  honesty  and  integrity  and  in  compliance  with  the  laws  and 
regulations of all the countries in which the Company is active. MiX’s Anti-Bribery and Corruption Policy, the Code of Ethics 
and Conduct, and the Whistleblowing Policy support and clarify our commitment to facilitating the observance of all relevant 
anti-bribery and anti-corruption laws and regulations including, but not limited to, the South African Prevention and Combating 
of Corrupt Activities Act 2004 (as amended), UK Bribery Act 2010 (as amended), the Foreign Corrupt Practices Act 1977 (as 
amended),  the  United  Nations  Global  Compact  Business  Principles  and  the  Organization  for  Economic  Co-operation  and 
Development Recommendations regarding Corruption.

10

Our standards of conduct for the prevention of corruption are well communicated to our employees, business partners 
and  other  stakeholders,  and  procedures  have  been  implemented  to  manage  our  corruption  risk.  It  is  compulsory  for  all 
employees, prescribed officers and directors to complete the anti-bribery and corruption, and ethical conduct training courses on 
an annual basis. On an ad hoc basis, as part of our risk-based assurance process, all employees, prescribed officers and directors 
are  requested  to  complete  an  anonymous  online  fraud  and  ethics  perception  survey,  managed  by  an  independent  external 
organization. Results from this survey are used to assess the effectiveness of training on the various topics and also to ascertain 
any specific risk areas in the business. Future training and internal controls are then adapted to deal with areas of concern.

MiX does, in certain instances, supply into geographic areas which, according to the Corruption Perceptions Index, are 
at higher risk for corrupt activities. This includes supply into certain African, Middle Eastern and South American countries. 
This risk is further increased by the fact that MiX makes extensive use of third-party distributors/dealers (business partners) to 
distribute to and service customers in various countries. MiX works to mitigate this increased risk through requiring third-party 
distributors/dealers  (business  partners)  of  our  products  and  services  to  formally  agree  to  abide  by  the  Value  Added  Reseller 
(“VAR”) Code of Conduct, which is an adapted version of the MiX Code of Ethics and Conduct. As part of the Anti-Bribery 
and Corruption Program, these business partners complete the VAR compliance due diligence document as part of their initial 
partner application process, which serves to monitor their adherence to the 10 principles set out in the United Nations Global 
Compact Principles as well as the OECD Recommendations regarding Corruption. Another element of MiX’s business partner 
due diligence comprises screening. Screening is done against a comprehensive intelligence database consisting of sanction lists, 
watch lists, government records and media searches. The result of the compliance questionnaire together with the output from 
the screening activities are used to assess risk and the need for further training or other intervention. MiX requires the business 
partners to re-sign the VAR Code of Conduct every two years. Failure by business partners to comply with the VAR Code of 
Conduct can lead to termination of the business relationship.

To  further  mitigate  our  risks,  MiX  plans  to  expand  the  requirement  where  third-party  distributors/dealers  have  to 
comply with the VAR Code of Conduct to all its business partners, including suppliers, service providers, sub-contractors and 
the like, in the near future. The VAR compliance due diligence document will then have to be completed by all new business 
partners (as per the expanded list mentioned above) going forward.

Measures taken to monitor corporate citizenship and how the outcomes were addressed are discussed in the Social and 

Ethics Committee Report, contained in our Proxy Statement, under “monitoring approach”.

Report Assurance

We  have  not  obtained  independent  third  party  assurance  of  this  Corporate  Citizenship  report  for  the  fiscal  2021 

reporting period.

11

Forward-looking statements and use of non-GAAP measures

Forward-looking statements

This  Annual  Report  on  Form  10-K  includes  certain  “forward-looking  statements”  within  the  meaning  of  the 
Private  Securities  Litigation  Reform  Act  of  1995,  including  without  limitation,  statements  regarding  our  position  to 
execute  on  our  growth  strategy,  and  our  ability  to  expand  our  leadership  position.  These  forward-looking  statements 
include,  but  are  not  limited  to,  Company’s  beliefs,  plans,  goals,  objectives,  expectations,  assumptions,  estimates, 
intentions,  future  performance,  other  statements  that  are  not  historical  facts  and  statements  identified  by  words  such  as 
“expects”, “anticipates”, “intends”, “plans”, “believes”, “seeks”, “estimates” or words of similar meaning. These forward-
looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are 
based on the information currently available to us and on assumptions we have made. Although we believe that our plans, 
intentions,  expectations,  strategies  and  prospects  as  reflected  in,  or  suggested  by,  these  forward-looking  statements  are 
reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved.

Furthermore, actual results may differ materially from those described in the forward-looking statements and will 
be affected by a variety of known and unknown risks and uncertainties, some of which are beyond our control. We believe 
that these risks and uncertainties include, but are not limited to, those described in Part I, Item 1A. “Risk Factors”.  These 
risk  factors  should  not  be  considered  as  an  exhaustive  list  and  should  be  read  in  conjunction  with  the  other  cautionary 
statements and information in this report. These risk factors may also be intensified as a result of circumstances outside of 
control such as the events related to the COVID-19 pandemic. 

We  assume  no  obligation  to  update  any  forward-looking  statements  contained  in  this  Annual  Report  and 
expressly disclaim any obligation to do so, whether as a result of new information, future events or otherwise, except as 
required by law.

Use of non-GAAP measures in this Annual Report

U.S. securities laws require that when we publish any non-GAAP measures, we disclose the reason for using the 
non-GAAP  measure  and  provide  a  reconciliation  to  the  directly  comparable  GAAP  measure.  The  presentation  of  non-
GAAP net income, non-GAAP net income per share, Adjusted EBITDA. Adjusted EBITDA margin and Free cash flow 
are non-GAAP measures.

Why we use non-GAAP measures

Management believes that the non-GAAP net income, non-GAAP net income per share diluted metric, Adjusted 
EBITDA  and  the  Free  cash  flow  enhances  its  own  evaluation,  as  well  as  an  investor’s  understanding,  of  our  financial 
performance.

Adjusted EBITDA and Adjusted EBITDA Margin

To  provide  investors  with  additional  information  regarding  its  financial  results,  the  Company  has  disclosed 
within this Annual Report, Adjusted EBITDA and Adjusted EBITDA margin. Adjusted EBITDA and Adjusted EBITDA 
margin are non-GAAP financial measures, and they do not represent cash flows from operations for the periods indicated, 
and should not be considered an alternative to net income as an indicator of the Company’s results of operations, or as an 
alternative to cash flows from operations as an indicator of liquidity. Adjusted EBITDA is defined as the income before 
income taxes, net interest income, net foreign exchange gains/(losses), depreciation of property and equipment including 
capitalized  customer  in-vehicle  devices,  amortization  of  intangible  assets  including  capitalized  internal-use  software 
development  costs  and  intangible  assets  identified  as  part  of  a  business  combination,  stock-based  compensation  costs, 
restructuring costs and profits/(losses) on the disposal or impairments of assets or subsidiaries.

We have included Adjusted EBITDA and Adjusted EBITDA margin in this Annual Report because they are key 
measures  that  the  Company’s  management  and  Board  of  Directors  use  to  understand  and  evaluate  its  core  operating 
performance and trends; to prepare and approve its annual budget; and to develop short and long-term operational plans. 
In  particular,  the  exclusion  of  certain  expenses  in  calculating  Adjusted  EBITDA  and  Adjusted  EBITDA  margin  can 
provide a useful measure for period-to-period comparisons of the Company’s core business. Accordingly, the Company 
believes  that  Adjusted  EBITDA  and  Adjusted  EBITDA  margin  provide  useful  information  to  investors  and  others  in 
understanding and evaluating its operating results.

12

Our  use  of  Adjusted  EBITDA  and  Adjusted  EBITDA  margin  have  limitations  as  an  analytical  tool,  and  you 
should not consider this performance measure in isolation from or as a substitute for analysis of our results as reported 
under GAAP.

Some of these limitations are:

•

although  depreciation  and  amortization  are  non-cash  charges,  the  assets  being  depreciated  and  amortized  may 
have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements 
for such replacements or for new capital expenditure requirements;

• Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;
• Adjusted EBITDA does not consider the potentially dilutive impact of equity-based compensation;
• Adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us; 
•

other  companies,  including  companies  in  our  industry,  may  calculate  Adjusted  EBITDA  differently,  which 
reduces its usefulness as a comparative measure; and
certain  of  the  adjustments  (such  as  restructuring  costs,  impairment  of  long-lived  assets  and  others)  made  in 
calculating  Adjusted  EBITDA  are  those  that  management  believes  are  not  representative  of  our  underlying 
operations and, therefore, are subjective in nature.

•

Because of these limitations, you should consider Adjusted EBITDA and Adjusted EBITDA margin alongside 

other financial performance measures, including income from operations, net income and our other results.

Non-GAAP Net Income Per Share

Non-GAAP net income per share is defined as net income, excluding net foreign exchange gains/(losses) net of 

tax, divided by the weighted average number of ordinary shares in issue during the period.

We have included non-GAAP net income per share in this Annual Report release because it provides a useful 
measure for period-to-period comparisons of our core business by excluding net foreign exchange gains/(losses) net of tax 
and associated tax consequences from earnings. Accordingly, we believe that non-GAAP net income per share provides 
useful information to investors and others in understanding and evaluating our operating results.

Free Cash Flow

Free cash flow is determined as net cash generated from operating activities less capital expenditure for investing 
activities.  We  believe  that  free  cash  flow  provides  useful  information  to  investors  and  others  in  understanding  and 
evaluating the Company’s cash flows as it provides detail of the amount of cash the Company generates or utilizes after 
accounting for all capital expenditures including investments in in-vehicle devices.

Reconciliation of GAAP Net income to Adjusted EBITDA and Adjusted EBITDA Margin

The table below (in thousands) presents the reconciliation between GAAP net income to Adjusted EBITDA and 

Adjusted EBITDA margin for our last three fiscal years:

13

$ 

Net income for the year
Plus: Income tax expense
(Less)/plus: Net interest (income)/expense
(Less)/plus: Foreign exchange (gains)/losses
Plus: Depreciation (1)
Plus: Amortization (2)
Plus: Impairment of long-lived assets
Plus: Stock-based compensation costs
(Less)/plus: Net (profit)/loss on sale of property 
and equipment

Plus/(less): Restructuring costs

Adjusted EBITDA

Adjusted EBITDA margin

Year Ended March 31,

2019

2020

2021

$ 

14,810 
9,815 
(233) 
(28) 
12,492 
3,876 
62 
511 

(43) 

221 

$ 

10,987 
9,829 
(67) 
610 
16,149 
3,823 
6 
660 

(270) 

(1) 

14,595 
2,634 
72 
959 
12,878 
3,681 
8 
1,273 

13 

1,055 

37,168 

$ 

41,483 

$ 

41,726 

$ 

 28.9 %

 28.6 %

 29.3 %

(1) Includes depreciation of owned property and equipment (including in-vehicle devices).
(2) Includes amortization of intangible assets (including intangible assets identified as part of a business combination).

Reconciliation of GAAP Net income to Non-GAAP net income and net income per share

The following tables (in thousands, except per share data) reconcile Net Income to Non-GAAP Net Income and 
Diluted Net Income Per Ordinary Share or ADS to Non-GAAP Net Income Per Ordinary Share or ADS for the periods 
shown:

Net income for the year

Net foreign exchange (gains)/losses

Income tax effect of net foreign exchange (gains)/
losses
Non-GAAP net income

Net income per ordinary share - diluted
Effect of net foreign exchange (gains)/losses to 
net income
Income tax effect of net foreign exchange (gains)/
losses
Non-GAAP net income per ordinary share - 
diluted

Net income per ADS - diluted

Effect of net foreign exchange (gains)/losses to 
net income
Income tax effect of net foreign exchange (gains)/
losses
Non-GAAP net income per ADS - diluted

$ 

$ 

$ 

$ 

$ 

$ 

# Amount less than $0.01

Year Ended March 31,

2019

2020

2021

14,810 

$ 

10,987 

$ 

(28) 

3,495 

18,277 

0.03 

#

#

0.03 

0.63 

#

0.15 

0.78 

$ 

$ 

$ 

$ 

$ 

610

4,028

15,625 

0.02 

#

#

0.03 

0.48 

0.03 

0.18 

0.69 

$ 

$ 

$ 

$ 

$ 

14,595 

959 

(3,657) 

11,897 

0.03 

#

#

0.02 

0.65 

0.04 

(0.16) 

0.53 

14

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Cash Provided by Operating activities to Free Cash Flow

The following table (in thousands) reconciles Net Cash Provided by Operating Activities to Free Cash Flow for 

the periods shown:

Net cash provided by operating activities

Less: Capital expenditure payments
Free cash flow

Year Ended March 31,

2019

2020

2021

$ 

$ 

31,455 

(19,385) 

12,070 

$ 

$ 

28,178 

(20,372) 

7,806 

$ 

$ 

38,572 

(8,654) 

29,918 

15

 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
—————————
FORM 10-K
—————————

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from     to 

For the fiscal year ended March 31, 2021

OR

Commission file number: 001-36027

MIX TELEMATICS LIMITED
(Exact name of Registrant as specified in its charter)

 REPUBLIC OF SOUTH AFRICA                                                                                  

NOT APPLICABLE

(State or other jurisdiction of incorporation or organization)                                                          

              (I.R.S. Employer Identification No.)

750 Park of Commerce Blvd
Suite 100, Boca Raton, Florida 33487
(Address of principal executive offices)

1-877-585-1088
(Registrant’s telephone number, including area code)

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Securities registered pursuant to Section 12(b) of the Act:

American Depositary Shares (“ADSs”), each 
representing 25 
ordinary shares, no par value

MIXT

New York Stock Exchange

Ordinary Shares, no par value

New York Stock Exchange (for listing purposes only)

Securities registered or to be registered pursuant to Section 12(g) of the Act.

None

(Title of Class)

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. 

 ☐Yes xNo
                                          ☐Yes xNo 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 
months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 

 xYes ☐No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and  pursuant to Rule 405 of Regulation S-T (§232.405 
of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).   

 xYes ☐No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  
(Check one):

Large accelerated filer o

Non-accelerated filer ☐

Accelerated filer ☒
Smaller reporting company ☒
Emerging growth company ☐

If  an  emerging  growth  company,  indicate  by  check  mark  if  the  registrant  has  elected  not  to  use  the  extended  transition  period  for  complying  with  any  new  or  revised  financial 
accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting 
under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. 

  ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 

   ☐Yes xNo

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant on September 30, 2020, the last business day of the registrant's most 
recent completed second fiscal quarter, was approximately $155,418,063.  

As of May 28, 2021, 605,578,516 of the registrant’s ordinary shares were outstanding, including 410,859,700 ordinary shares represented by American Depository Shares.

Portions of the registrant’s Proxy Statement for the 2021 Annual General Meeting of Shareholders are incorporated by reference in Part III of this Form 10-K.

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
                                          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

Page

Item 1. Business
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 2. Properties
Item 3. Legal Proceedings
Item 4. Mine Safety Disclosures

Part I 

Part II 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities
Item 6. Selected Financial Data
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures about Market Risks

Item 8. Financial Statements and Supplementary Data
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9A. Controls and Procedures
Item 9B. Other Information
Item 9C. Disclosure regarding foreign jurisdictions that prevent inspections

Part III 

Item 10. Directors, Executive Officers and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters
Item 13. Certain Relationships and Related Transactions, and Director Independence

Item 14. Principal Accountant Fees and Services

Item 15. Exhibits and Financial Statement Schedules

Part IV

Item 16. Form 10-K Summary

SIGNATURES

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FORWARD-LOOKING STATEMENTS

This  Annual  Report  on  Form  10-K  includes  certain  “forward-looking  statements”  within  the  meaning  of  the 
Private  Securities  Litigation  Reform  Act  of  1995,  including  without  limitation,  statements  regarding  our  position  to 
execute  on  our  growth  strategy,  and  our  ability  to  expand  our  leadership  position.  These  forward-looking  statements 
include,  but  are  not  limited  to,  Company’s  beliefs,  plans,  goals,  objectives,  expectations,  assumptions,  estimates, 
intentions,  future  performance,  other  statements  that  are  not  historical  facts  and  statements  identified  by  words  such  as 
“expects”, “anticipates”, “intends”, “plans”, “believes”, “seeks”, “estimates” or words of similar meaning. These forward-
looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are 
based on the information currently available to us and on assumptions we have made. Although we believe that our plans, 
intentions,  expectations,  strategies  and  prospects  as  reflected  in,  or  suggested  by,  these  forward-looking  statements  are 
reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved.

Furthermore, actual results may differ materially from those described in the forward-looking statements and will 
be affected by a variety of known and unknown risks and uncertainties, some of which are beyond our control. We believe 
that these risks and uncertainties include, but are not limited to, those described in Part I, Item 1A. “Risk Factors”.  These 
risk  factors  should  not  be  considered  as  an  exhaustive  list  and  should  be  read  in  conjunction  with  the  other  cautionary 
statements and information in this report. These risk factors may also be intensified as a result of circumstances outside of 
control such as the events related to the COVID-19 pandemic.  

We  assume  no  obligation  to  update  any  forward-looking  statements  contained  in  this  Annual  Report  and 
expressly disclaim any obligation to do so, whether as a result of new information, future events or otherwise, except as 
required by law.

PRESENTATION OF FINANCIAL AND OTHER INFORMATION 

The  consolidated  financial  statements  contained  in  this  Annual  Report  on  Form  10-K  have  been  prepared  in 

accordance with accounting principles generally accepted in the United States (“GAAP”). 

Unless  the  context  requires  otherwise,  the  terms  “MiX”,  the  “Company”,  “we”,  “our”  or  “us”  refer  to  MiX 

Telematics Limited and its consolidated subsidiaries.

Our  fiscal  year  ends  on  March  31  and  all  references  to  a  fiscal  year,  refer  to  the  fiscal  year  ended  March  31.  

References to “U.S. Dollars” and “$” are to United States Dollars. 

1

PART I

ITEM 1. BUSINESS

Overview

We  are  a  leading  global  provider  of  connected  fleet  and  mobile  asset  solutions  delivered  as  Software  as  a  Service 
(“SaaS”).  Our  solutions  deliver  a  measurable  return  by  enabling  our  customers  to  manage,  optimize  and  protect  their 
investments in commercial fleets or personal vehicles. We generate actionable insights that enable a wide range of customers, 
from large enterprise fleets to small fleet operators and consumers, to reduce fuel and other operating costs, improve efficiency, 
enhance  regulatory  compliance,  enhance  driver  safety,  manage  risk  and  mitigate  theft.  Our  solutions  mostly  rely  on  our 
proprietary,  highly  scalable  technology  platforms,  which  allow  us  to  collect,  analyze  and  deliver  information  based  on  data 
from  our  customers’  vehicles.  Using  an  intuitive,  web-based  interface,  dashboards  or  mobile  apps,  our  fleet  customers  can 
access large volumes of real-time and historical data, monitor the location and status of their drivers and vehicles and analyze a 
wide number of key metrics across their fleet operations.

We have a large global presence, with vehicle subscriptions in over 120 countries across six continents. We currently 
serve a highly diverse customer base, including 4,800 fleet operators, which represented 70% of our subscription revenue for 
fiscal  year  2021.  We  target  sales  of  our  enterprise  fleet  management  solutions  to  customers  who  desire  a  premium  solution, 
generally for large fleets, which we define as fleets of 50 or more vehicles. Large fleets accounted for over 86% of our fleet 
subscriptions  at  March  31,  2021.  We  believe  we  have  a  satisfied  customer  base  and,  among  our  more  than  950  large  fleet 
operator customers, we experienced an annual customer retention rate of 94% in fiscal year 2021. In addition, for large fleets 
with 500 or more vehicles, we experienced an annual customer retention rate in excess of 98% in fiscal year 2021. We have 
multinational  enterprise  fleet  customer  deployments  with  companies  such  as  Baker  Hughes,  BP,  Chevron,  DHL,  G4S, 
Halliburton,  Nestlé,  PepsiCo,  Schlumberger,  Shell,  The  Linde  Group,  Total  and  Weatherford.  We  also  offer  a  range  of 
subscription-based  fleet  and  vehicle  management  solutions  to  meet  the  needs  and  price  points  of  small  fleet  operators  and 
consumers. Our safety and security features, including driver performance and vehicle monitoring, are important attributes of 
our solutions for these customers.

With the exception of fiscal year 2021, we have consistently grown our customer base. As evidence of this growth, 
subscribers, one of our key operating metrics and a factor influencing our rate of subscription revenue growth, increased at a 
compound  annual  growth  rate  of  9.5%  from  April  1,  2013  to  March  31,  2021,  and  as  of  March  31,  2021,  we  tracked  and 
managed over 744,000 subscribers. As a further indicator of our scale, in fiscal year 2021, we collected data on approximately 
137 million trips per month and recorded approximately 9 billion vehicle positions per month. The monthly price charged per 
subscriber varies among our customers depending on the services and features they require, hardware options, customer size, 
route to market and geographic location of the customer. Consequently, our rate of subscription revenue growth is influenced 
by not only the rate of growth in the number of subscribers but also by the evolving mix of our subscriber base.

The  worldwide  spread  of  the  COVID-19  virus  and  the  various  efforts  to  contain  the  spread  resulted  in  a  prolonged 
slowdown  of  global  economic  activity.  In  fiscal  2021,  this  impacted  demand  for  a  broad  variety  of  goods  and  services, 
including  from  many  of  our  customers,  while  also  disrupting  sales  cycles,  marketing  activities  and  supply  chains  for  an 
extended period of time. This has had an adverse impact on our sales and operations, largely affecting the consumer, passenger 
transport  and  oil  and  gas  verticals.    Conversely,  as  we  service  a  broad  range  of  clients  across  diverse  industries,  some  are 
experiencing an increased demand from their customers. Recognizing the uncertainty of the market, we continue to proactively 
monitor the impact of the pandemic on all aspects of our business.

Despite  the  significant  reduction  in  vehicle  movements  across  many  industries  during  the  government  imposed 
‘lockdowns’ across our various geographies, we have continued to provide our full range of solutions and premium service to 
many  of  our  customers  across  a  number  of  industries  who  continued  to  operate  due  to  them  being  deemed  essential  service 
providers.  During  this  pandemic,  our  solutions  have  been  integral  in  helping  these  businesses  enhance  the  quality  of  their 
services by increasing safety, efficiency and enabling optimized use of their fleets.

In addition, a significant portion of our employees worldwide have worked remotely for an extended period of time, 
and while we have gradually started to re-open facilities with appropriate social distancing and health practices when and as 
permitted by local governmental authorities, we are allowing some employees to work from home for the foreseeable future. 

2

Industry Overview

Challenges Facing Fleet Operators Worldwide

Fleet managers operate in an increasingly competitive and highly regulated global environment. Timely and accurate 
decision-making enabled by solutions that provide real-time visibility into vehicle location and driver performance is critical to 
managing a safe, efficient fleet. In some developing areas of the world, ensuring driver and vehicle safety and security is also 
particularly  challenging  given  high  crime  rates,  which  have  resulted  in  automotive  insurance  mandates  and  regulatory 
requirements  for  vehicle  tracking.  Consequently,  fleet  managers  and  consumers  demand  solutions  that  promote  driver  and 
passenger  safety,  mitigate  risk,  drive  operational  efficiencies,  improve  security  and  reduce  automotive  insurance  costs.  The 
business  environment  for  fleet  managers  is  further  complicated  by  the  large  number  of  transportation-related  regulatory  and 
compliance requirements worldwide, and the frequency with which rules and regulations change.

Legacy  fleet  management  solutions  inadequately  address  industry  needs  as  many  businesses  use  discrete  manual 
processes,  such  as  spreadsheet  and  paper-based  systems  and  telephones,  to  monitor  vehicle  and  driver  activity.  These 
approaches are labor intensive, prone to error, do not provide continuous monitoring of fleets, make it difficult to optimize fleet 
utilization,  manage  operating  costs  and  generate  minimal  business  intelligence.  Additionally,  legacy  fleet  management 
technology  frequently  provides  limited  functionality  beyond  basic  location-based  tracking  and  makes  it  difficult  for  fleet 
operators  to  fully  benefit  from  the  cost  savings  and  efficiency  improvements  associated  with  more  robust  fleet  management 
offerings.

Fleet operators face many significant challenges, which can include:

•

•

•

•

•

Significant  operating  costs.  Fuel  spend  represents  a  significant  cost  for  fleet  operators.  For  example,  the  American 
Transportation  Research  Institute  estimates  that  fuel  and  oil,  driver  wages  and  benefits,  repair  and  maintenance  and 
truck insurance premium costs collectively represented approximately 79% of total trucking operational costs per mile 
in 2019. Certain driving behaviors, such as speeding, harsh acceleration, harsh braking and excessive idling contribute 
to poor fuel efficiency as well as increased wear and tear and maintenance costs.

Poor  visibility  into  fleet  operations.  Fleet  operators  frequently  maintain  vehicles  across  multiple  geographic  regions 
and  often  lack  visibility  into  their  fleets  and  oversight  of  their  drivers.  Poor  fleet  visibility  makes  it  challenging  to 
optimize fleet utilization, vehicle fleet size and miles driven while still meeting core business and customer servicing 
requirements.  Poor  driver  oversight  makes  it  difficult  for  operators  to  validate  hours  worked  or  customers  visited, 
incentivize greater efficiency and discourage unproductive, undesirable or dangerous worker behavior.

Challenges  in  maintaining  regulatory  compliance.  Internal  compliance  and  reporting  is  driven  by  legislative  and 
regulatory  requirements,  which  are  often  subject  to  change,  from  regulatory  authorities  in  nearly  every  jurisdiction 
globally.  This  can  be  particularly  burdensome  for  fleet  operators  managing  large  vehicle  fleets  in  multiple 
jurisdictions. For example, in the United States, fleet operators can face numerous complex regulatory requirements, 
including mandatory hours of service compliance and fuel tax reporting and more recently electronic logging devices 
(“ELD”) legislation that requires truck drivers to log their hours of service electronically.

Challenges in managing risk. Fleet operators are responsible for hiring, training and identifying risks associated with 
their drivers. Vehicle crashes are a leading cause of workplace injury and lead to significant costs for fleet operators, 
including financial liability and increased insurance premiums. Fleet operators need visibility into driving behavior to 
proactively identify and remediate drivers with poor driving habits.

Inefficient data management. Fleet operators receive operational information from many disparate sources, including 
communications from their technicians and customers, paper-based reports, third-party receipts for items such as fuel 
purchases,  vehicle  maintenance  logs  and  customer  invoices.  While  simply  collecting  this  unstructured  data  is 
burdensome,  organizing  and  analyzing  the  data  to  identify  trends  and  other  actionable  business  intelligence  can  be 
even more challenging.

3

Challenges Facing Fleet Operators and Consumers in Developing Markets

In certain developing regions of the world, driver safety and vehicle security are significant concerns given high crime 
rates  and  the  impact  these  higher  crime  rates  have  on  consumers,  insurance  costs  and  regulatory  requirements.  More 
specifically, fleet operators and consumers often need to address challenges including:

• Managing the impact of crime. Vehicle crime rates in developing regions of the world often far exceed those in the 
United  States  and  Western  Europe,  resulting  in  potentially  significant  costs  for  fleet  operators  and  consumers.  For 
example, we estimate that the rate of vehicle theft in South Africa is more than double than that in the United States.

•

•

Reducing insurance costs. In developed and developing regions, insurers often provide incentives for fleet operators 
and consumers who subscribe to a safety and security mobile asset management solution. Some insurance providers 
will not insure vehicles that lack a tracking solution, or will make the insurance premium cost prohibitive without one. 
Furthermore,  insurance  provider  interest  in  safety  and  security  solutions  has  increased  following  the  introduction  of 
driver performance monitoring solutions, which can enable innovative usage-based insurance and claims management 
initiatives.

Complying with regulatory mandates. The growing introduction of stringent occupational health and safety legislation 
in developing markets is adding pressure to fleet operators, who need to fulfill their duty of care while also complying 
with laws regulating driving hours, rest time, fuel taxes, etc.

Industry Trends

There have been substantial advances in the capabilities, reliability and affordability of technologies that can be used 
to cost-effectively collect and disseminate large amounts of vehicle data and video footage. GPS positioning and advanced on-
board systems generate valuable, objective real-time information, which provides the basis for driver and vehicle management 
solutions.  Similarly,  significant  advances  in  the  performance,  reliability  and  affordability  of  fixed  and  wireless  networks, 
computing power and data storage capabilities have supported the rise of cloud computing that enables the delivery of SaaS. 
These  technological  advances  and  market  shifts  have  helped  to  foster  demand  for  subscription-based  fleet  and  mobile  asset 
management solutions like ours.

While  fleet  and  mobile  asset  management  solutions  can  offer  a  wide  range  of  features  and  benefits,  the  reasons  for 
adopting  these  solutions  often  vary  by  customer  type  and  geography.  In  developed  regions,  including  North  America  and 
Western Europe, many fleet operators adopt fleet management software solutions in order to obtain greater visibility over their 
vehicles and mobile workforces, to achieve cost savings through efficiency improvements, including reduced fuel consumption, 
and to reduce regulatory compliance burdens. In many developing regions, including Eastern Europe, Latin America, Africa, 
the  Middle  East  and  parts  of  Asia,  the  security  of  personnel  and  asset  protection  features  afforded  by  vehicle  tracking  and 
monitoring, resulting in greater asset visibility and a lower impact of theft, are also important reasons for the adoption of fleet 
and mobile asset management solutions. In Australia and parts of Africa, Asia, Europe and the Middle East, compliance with 
health and safety standards and policies are a key reason for adoption of these systems. Recognizing the variety of motivations 
influencing our existing and potential customers is an important aspect of developing and marketing our solutions.

Global and multinational companies are increasingly looking to consolidate their fleet management systems by moving 
to providers that have global reach. This is primarily driven by the desire to have a secure centralized view across their fleets 
and  impose  set  global  standards  specifically  relating  to  driver  management  and  safety.  These  companies  also  recognize  the 
advantages of gathering vast quantities of data to draw new insights into their global fleet operations.

Market Opportunity

We  believe  that  the  addressable  market  for  our  fleet  management  solutions  is  large,  growing  and  under-penetrated. 
According to a report by ABI Research (“ABI”), there were approximately 225 million commercial vehicles registered globally 
by the end of December 2020. Global fleet management penetration was estimated to be around 18.6%. ABI forecasts that by 
2026, the number of registered commercial vehicles will be approximately 304 million.

In  addition  to  the  growing  market  opportunity  in  commercial  fleet  vehicles,  we  believe  there  is  a  large  and  under-
penetrated market to provide a tailored set of safety and security solutions to non-commercial passenger vehicles. Worldwide, 
the pool of motor vehicles is large and growing, particularly in developing markets. We estimate that there are approximately 
7.8  million  non-commercial  passenger  vehicles  in  operation  in  South  Africa,  as  of  August  2020,  utilizing  latest  vehicle 
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population  information  available  from  the  National  Traffic  Information  Systems.  We  believe  the  potential  rate  of  consumer 
adoption of mobile asset management solutions is highest in developing regions where vehicle tracking and monitoring features 
can  help  to  improve  driver  and  passenger  safety,  reduce  the  impact  of  theft  by  improving  stolen  vehicle  recovery  rates  and 
reduce consumer automotive insurance rates.

Our Solutions

Our  subscription-based  solutions  enable  our  customers  to  manage,  optimize  and  protect  their  investments  in  their 
commercial fleets and personal vehicles efficiently. Our highly scalable multi-tenant architecture leverages GPS and other data 
transmitted from in-vehicle devices, primarily over cellular networks.  In fiscal year 2021, we collected data on approximately 
137 million trips per month and recorded approximately 9 billion vehicle positions per month.

The key attributes of our solutions include:

•

•

•

•

•

Highly scalable solutions. Our software solutions are built to scale and support geographically distributed fleets of any 
size. As of March 31, 2021 we provided services to more than 744,000 vehicles under subscription, with customers 
ranging from small fleet operators and consumers to large enterprise fleets with more than 10,000 assets.

Robust portfolio of features addressing a full range of customer needs. We believe that we offer one of the broadest 
ranges of features for fleet and mobile asset management available. For example, for fleet efficiency, we offer vehicle 
tracking  and  analysis,  fuel  consumption  and  mileage  analysis;  for  regulatory  compliance,  we  offer  compliance 
monitoring,  hours  of  service  tracking  and  fuel  tax  reporting;  for  driver  improvement,  we  offer  in-vehicle  video 
monitoring  and  in-cab  real-time  driver  feedback;  for  risk  management,  we  offer  driver  scoring  and  analysis  and 
journey management; and for safety and security, we offer vehicle and asset tracking, crash notifications and vehicle 
theft recovery.

Insightful  business  intelligence  and  reporting.  Our  fleet  management  software  is  designed  to  provide  our  customers 
with  insightful,  actionable  business  intelligence  on  demand.  For  example,  our  premium  fleet  solution,  MiX  Fleet 
Manager, includes data reporting and analysis tools with more than 110 standard reports and the ability for customers 
to request custom fleet, vehicle and driver reports. We also offer a premium web-based business intelligence engine 
with enhanced analytics, reporting and data visualization tools for those customers seeking to perform highly granular 
analyses of large quantities of historical and real-time data and make the data available to customers in the format of 
their choice.

Easily  accessible,  intuitive  applications.  Our  web-based  solutions  are  accessible  from  fixed  and  mobile  computing 
devices, and provide vehicle and fleet information, dashboard views and alerts and the ability to generate analytical 
reports from an office or a remote location. Our customers can choose to access our solution via an intuitive web-based 
interface  or  through  our  custom  mobile  applications  developed  for  the  Android  and  iOS  mobile  platforms.  Fleet 
operators  can  also  use  our  software  development  kits  and  application  program  interfaces  to  integrate  our  solution 
directly  with  their  software  systems,  such  as  transportation  management  software,  route  planning  systems  and 
enterprise resource management software.

Software-as-a-service powered by a proven, reliable infrastructure. Our use of a multi-tenant SaaS architecture allows 
us  to  deliver  fleet  management  applications  that  are  highly  functional,  flexible  and  fast  while  reducing  the  cost  and 
complexity associated with customer adoption. We support our SaaS delivered solutions with a proven infrastructure 
of redundant servers and other hardware located in secure third-party data centers. We have continued to maintain an 
overall system uptime of over 99.5%, measured quarterly.

Our Offerings

We  offer  a  range  of  solutions  to  address  the  needs  of  diverse  customer  segments.  Our  primary  subscription-based 

offerings are:

• MiX Fleet Manager. MiX Fleet Manager is our premier commercial fleet management solution. It is built on a modern, 
scalable  software  platform  for  managing  vehicle  fleets  of  all  sizes.  Our  fleet  management  systems  provide  a  wide 
variety of complex data pertaining to driver behavior and the location, status and operational activity of vehicles and 
fleets. MiX Fleet Manager is an interactive, web-based application providing secure access to this complex data in a 
simple, intuitive manner. MiX Fleet Manager gives users live and historical views of driver and vehicle performance 

5

information,  including  vehicle  tracking  and  status  information  as  well  as  alerts  and  notifications.  Together  with  our 
integrated  MiX  Insight  Reports  and  MiX  Mobile,  the  solution  provides  fleet  managers  with  actionable  business 
intelligence  in  the  form  of  reports  and  fleet  analytics.  Customers  can  also  subscribe  to  premium  subscription-based 
applications supported on MiX Fleet Manager, such as:

◦ MiX Insight Agility, an extension to the MiX Insight Reports suite that allows for dynamic data interaction in 
Microsoft Excel. Unlike static reports, users have the power to create and shape customized dashboards in the 
format they prefer.

◦ MyMiX,  an  innovative  driver  engagement  platform  that  provides  professional  drivers  with  easy  24-hour 
access, via the web or a mobile device, to key information about their performance. Driver scoring, a module 
available  on  MyMiX,  boasts  a  sleek,  engaging  and  user-friendly  interface  accessible  from  iOS  or  Android 
mobile  devices.  In  fiscal  year  2021,  we  implemented  major  updates  to  MyMiX  mobile  app  to  include  task 
management functionality and also support tracking of drivers using their smartphones.

◦ MiX  Vision,  an  on-road  and  in-vehicle  video  recording  solution,  that  allows  fleet  managers  to  record  video 
footage related to driving behavior and events. We believe MiX Vision addresses an important market need 
for in-vehicle surveillance, and MiX Vision is fully integrated with our premium fleet management solutions 
to  enable  event-driven  or  time  based  video  recording  and  supports  two  additional  external  cameras.  Major 
updates to the MiX Vision solution were developed in fiscal year 2021, with MiX Vision AI poised for launch 
in calendar year 2021.

◦ MiX Rovi, an in-vehicle display and communications system allowing fleet operators to streamline their fleet 
operations through improved communication between drivers and their back offices. Customized data inputs 
are configured in MiX Fleet Manager and can be updated locally or remotely via the Internet. For example, a 
fleet  operator  of  delivery  vehicles  can  set  custom  data  inputs  for  information  relating  to  deliveries,  such  as 
quantities  delivered  and  collected,  times  of  arrival  and  departure  or  time  spent  at  unscheduled  stops.  MiX 
Rovi  is  electronic  logging  devices  legislation  (“ELD”)  compliant.  In  fiscal  year  2021,  further  software 
updates for the MiX Rovi in-cab display were carried out, including support for the Canadian ELD mandate 
which will be in force during 2021.

◦ MiX RIBAS, an in-cab driving aid that helps drivers improve their driving style. Using an unobtrusive system 
of  symbols  with  red,  amber  and  green  status  lights  accompanied  by  audible  warning  tones,  drivers  receive 
feedback  on  their  driving  style  in  real-time,  enabling  customers  to  manage  improvements  in  driver  and 
vehicle performance and reductions in fuel consumption and accident rates.

◦ MiX Hours of Service (“Hours of Service”), allows for the real-time monitoring and compliance of legislated 
or regulated hours of work for the United States, Canada and Europe. Mandated ELD legislation in the United 
States requires truck drivers to log their hours of service electronically. European customers can also use our 
optional  “MiX  3D”  service  to  download  and  archive  digital  tachograph  data  as  required  by  European  law. 
This add-on also accommodates region with non-regulated driving hours legislation, such as the Middle East 
and Africa, allowing fleet operators to easily set their own driving hours rules and measure activity to reduce 
fatigue  related  incidents.  Further  software  updates  to  support  Canadian  ELD  were  in  development  during 
fiscal year 2021.

◦ MiX Journey Management, offers an easy-to-use electronic alternative to paper-based systems that ensures all 
risks  relating  to  journeys  are  readily  visible  to  decision  makers  when  it  matters  most.  MiX  Journey 
Management suits fleet operators across diverse industries, and is ideal for those with large fleets of vehicles 
that travel long distances and carry passengers or cargo. During fiscal year 2021, we developed a mobile app 
to complement the offering.

• MiX  Asset  Manager.  Our  portfolio  of  asset  tracking  products  includes  third  party  hardware  products  and  products 
developed ourselves. By keeping track of valuable assets including generators, light towers, storage tanks and pumps, 
our  asset  management  solution  allows  for  increased  visibility  of  corporate  assets,  resulting  in  improved  asset 
utilization and reduced loss.

• Matrix. Our Matrix suite of mobile asset management solutions is designed for entry-level fleets and consumers. The 
Matrix range of solutions can provide real-time and historical vehicle tracking and positioning, unauthorized vehicle 

6

use alerts, panic emergency response, crash alerts, driver behavior alerts, fuel tax logbooks and vehicle maintenance 
notifications.  Users  can  access  their  Matrix  subscription  functionality  via  a  web-based  interface  or  our  mobile 
applications.

•

Beam-e. Beam-e leverages our large network of subscribers as a crowdsourcing platform to locate vehicles without the 
expense of utilizing a traditional cellular network connection. Each Beam-e device communicates with other nearby 
devices in order to form a crowdsourced network that interfaces with our systems. Rental car companies, consumers 
and  owners  of  high-value  mobile  assets  can  use  Beam-e  to  provide  entry-level  tracking  and  recovery  services  at  an 
upfront cost and monthly subscription price point that is well below the cost of traditional vehicle tracking solutions. 
We  currently  offer  Beam-e  in  South  Africa  and  are  evaluating  opportunities  for  expansion  into  other  geographies 
which are similar to South Africa.

• MiX Now. MiX Now is our self-service, plug and play offering for small fleet operators. This easy to use system helps 
companies  monitor  and  manage  the  behavior  and  performance  of  their  vehicles  and  drivers.  Business  owners  can 
receive instant notifications or information from their mobile phones or log in from their computer from anywhere in 
the  world,  to  get  all  the  information  they  need  to  save  money  and  improve  their  business  operations.    We  currently 
offer MiX Now in the United States and are evaluating opportunities for expansion into other geographies.

Customers deploy our solutions to collect real-time data from their vehicles and transmit this information to our secure 
third-party data centers for processing. We generally design our own hardware and firmware in order to ensure their modularity, 
quality and interoperability with our core subscription offerings. We outsource the manufacturing of these devices and seek to 
drive device costs down over time in order to reduce the upfront investment required by our customers. In addition to sales of 
these devices to customers, we offer customers the option of bundling our devices as a full service option, further reducing the 
capital investment required to access our solutions.

We  believe  our  modular,  proprietary  designs  and  control  over  the  entire  ecosystem  gives  us  an  advantage  over 
competitors who rely on third-party commodity in-vehicle devices because we are able to provide more customized service and 
solutions  through  our  proprietary  devices.  Currently  we  have  three  dominant  in-vehicle  platforms,  namely  one  for  enterprise 
fleet  management,  one  for  consumer  vehicle  management  and  light  fleet  management  and  one  for  Beam-e  or  MiX  Tabs  for 
entry-level vehicle and asset tracking and recovery.

Principal features associated with our subscription-based offerings include the following:

•

•

•

•

•

•

Vehicle tracking. Our vehicle tracking functionality allows our customers to pinpoint the exact locations of vehicles 
using real-time data. Notifications about vehicle activity and status are accessed through a web-based interface or our 
mobile applications. Our customers also have the ability to access historical tracking data for analysis.

Location  management.  Our  location  management  and  geofencing  features  allow  customers  to  easily  designate 
geographic  areas  in  which  vehicles  are  allowed  or  not  allowed  to  travel,  or  areas  deemed  dangerous  or  high  risk. 
Customers receive notifications when a vehicle enters or exits unauthorized regions or locations.

Vehicle  security.  Our  vehicle  security  solution  provides  our  customers  with  security  options  tailored  to  individual 
requirements.  We  offer  vehicle  tracking  and  recovery  features,  providing  safety  and  security  for  our  customers  and 
their vehicles and helping to reduce the costs associated with theft.

Reporting & dashboards. We provide our customers with on-demand reports enabling access to a wide range of fleet 
data.  Our  reports  contain  detailed  information  about  driver  behavior,  vehicle  location,  idle  time,  miles  and  hours 
driven, average speed, acceleration, crash analysis and vehicle diagnostics. We also offer premium data visualization 
and business intelligence tools.

Regulatory  compliance.  Customers  can  use  our  solutions  to  assist  in  regulatory  compliance,  for  example  hours  of 
service and fuel tax reporting.

Vehicle  and  driver  management.  We  provide  functionality  for  customers  to  manage  licenses,  registrations, 
certifications, in-vehicle video monitoring and other vehicle and driver requirements.

7

• Messaging.  With  MiX  Rovi  and  MiX  Go,  fleet  operators  can  communicate  efficiently  and  effectively  with  their 
drivers. Custom menus direct driver workflow, jobs and navigation, ensuring drivers arrive at the correct destination 
and improving communication between fleet operators and their drivers.

• Mobile  access.  We  provide  information  to  users  via  a  variety  of  mobile  platforms,  including  iOS  and  Android,  and 
provide  our  customers  with  access  to  actionable  business  intelligence  on  their  vehicles  and  mobile  assets  from  the 
office or remotely.

•

•

Application  integration.  Our  software  development  kits,  MiX  Integrate,  allow  our  customers  to  integrate  our 
applications with their existing enterprise software systems and allow for increased customization of our fleet reports, 
vehicle tracking alerts and location management features.

Real time monitoring. We offer active real time driver behavior monitoring and risk management services.

Our Key Competitive Strengths

The  markets  in  which  we  operate  are  highly  competitive  and  fragmented.  We  believe  that  the  following  attributes 

differentiate us from our competitors and are key factors to our success:

•

•

•

•

Globalized sales, distribution and support capabilities. We currently maintain a direct and indirect sales and support 
presence, with localized application support in multiple languages, in countries across Africa, Australasia, Europe, the 
Middle East, North America and South America. We believe our global presence gives us an important advantage in 
competing for business from multinational enterprise fleet customers such as Baker Hughes, BP, Chevron, DHL, G4S, 
Halliburton,  Nestlé,  PepsiCo,  Schlumberger,  Shell,  The  Linde  Group,  Total  and  Weatherford,  who  often  prefer  to 
consolidate disparate fleet management systems.

Solutions  adaptable  to  multiple  customer  segments.  We  believe  that  by  leveraging  our  common  core  technologies, 
personnel and systems, we can cost-effectively develop and sell a range of subscription-based fleet and mobile asset 
management  solutions  that  are  designed  to  meet  the  functionality  and  price  needs  of  multiple  customer  segments, 
including fleet operators and consumers. Our fleet management solutions include targeted functionality to address the 
distinct needs of key industry segments, including oil and gas, transportation and logistics, government and municipal, 
bus  and  coach,  and  rental  and  leasing,  as  well  as  for  the  needs  of  consumers.  We  believe  that  offering  a  range  of 
subscription-based  solutions  maximizes  our  ability  to  serve  the  addressable  market  and  offers  an  appealing  value 
proposition  to  our  customers,  while  distinguishing  ourselves  from  competitors  that  offer  a  single,  one-size-fits-all 
solution.

Focus on safety and security. Most of our solutions incorporate safety and security features that enable our customers 
to  enhance  their  drivers’  and  passengers’  personal  safety,  encourage  safe  driving  behavior  and  protect  vehicle 
investments.  We  also  offer  web-based  driver  training,  proactive  journey  management  and  other  related  services  to 
provide a turnkey safety and security solution to manage risk and fatigue-related incidents. Our differentiated safety 
and  security  features  have  particularly  strong  appeal  to  customers  in  regulated  industries,  such  as  oil  and  gas, 
customers in industries exposed to liability concerns, such as bus and coach, and customers operating in high crime 
regions.  We  perform  training  and  land  transport  assessments  for  customers  to  assist  them  in  establishing  and 
maintaining  safety  levels.  We  believe  our  safety  and  security  offerings  also  help  our  customers  to  reduce  operating 
costs associated with the training of drivers.

Track  record  of  innovation.  Our  investment  in  software  development  is  core  to  our  business  strategy.  Our  software 
teams  employ  an  agile  software  development  methodology.  We  have  made  a  significant  investment  in  product 
development, and we have routinely been among the first to market with innovative solutions and features that cater to 
the  needs  of  our  customers.  For  example,  in  fiscal  year  2021,  we  added  MyMiX  tracking  to  our  broad  product 
portfolio. MyMiX Tracking enables fleet operators to track and manage the safety of their drivers by leveraging smart 
phone technology. We integrated our systems with the telematics services offered by two truck manufacturers and also 
launched  a  fringe  benefit  tax  solution  for  Australia.  A  number  of  other  initiatives  were  under  development  during 
fiscal 2021, including MiX Vision AI, support for Canadian ELD and a new back-end data analytics platform – all of 
which are expected to be released in calendar 2021.

•

Longstanding, established market position. We have a 25-year history, a geographically diverse sales and marketing 
footprint, a large established network of distributors and dealers, and a large base of satisfied customers. Our robust 

8

and referenceable customer base, including numerous Forbes Global 2000 enterprises, is a critical selling point to both 
large enterprise fleets and small fleet operators.

Growth Strategy

We intend to expand our market leadership by:

•

•

•

•

•

Acquiring new customers and increasing sales to existing customers. We believe the market for fleet and mobile asset 
management  solutions  is  large  and  growing,  creating  a  significant  opportunity  for  us  to  expand  our  customer  base. 
Additionally, we believe we have the opportunity to expand our fleet management market share among our existing 
customer  base  by  demonstrating  our  value  proposition,  growing  with  the  customer,  introducing  new  and  innovative 
value-added solutions and displacing legacy fleet management solutions.

Expanding our geographic presence. We market and distribute our solutions directly and through a global network of 
approximately  130  channel  partners  outside  of  South  Africa.  We  are  expanding  our  penetration  in  attractive 
geographic regions, such as Brazil and the United States, and continue to expand our network of strategic and sales 
distribution partners in other regions of the world. In addition to our primary hosted data centers that serve multiple 
geographies, we also established two hosted data centers in specific countries where local conditions require that the 
data be retained in-country.

Broadening our customer segment focus. We currently have customers across numerous industry segments, with the 
resources of our direct sales organization focused on premium customers in certain key segments, including oil and 
gas, transportation and logistics, government and municipal, bus and coach, and rental and leasing. We are currently 
increasing  our  product  development  initiatives  and  sales  and  distribution  efforts  in  other  industry  segments,  such  as 
service fleets, and in other customer segments, such as small business fleets and as well as mobile asset management. 
We regularly evaluate opportunities to expand our target customer focus.

Continuing  to  introduce  new,  innovative  solutions  to  address  market  demand.  We  are  continually  innovating  and 
extending  our  solutions  portfolio  based  on  our  assessment  of  market  demand  and  trends.  In  fiscal  2021,  we  added 
MyMiX Tracking, integrated our systems with Scania and Navistar’s telematics services and launched a Fringe Benefit 
Tax solution for Australia. 

Pursuing  strategic  acquisitions.  Our  industry  is  highly  fragmented.  Including  the  OmniBridge  acquisition,  we  have 
consummated  six  acquisitions  worldwide  since  our  listing  on  the  JSE  in  November  2007.  We  intend  to  selectively 
evaluate acquisition opportunities in certain geographic regions and industry segments.

Sales and Marketing

We offer our solutions in over 120 countries through a combination of our direct and indirect marketing efforts. Our 
sales and marketing strategy is segmented by geographic region and customer type in order to cost effectively target and acquire 
new customers. In certain regions, we sell subscriptions of our fleet management solutions to large enterprise fleets through our 
direct sales force. In other regions, and for sales to small fleet operators and consumers, we work with an extensive distribution 
network of regional partners and national distribution dealers. Through our central services organization headquartered in South 
Africa, we provide common marketing, product management, technical and distribution support to each of our regional sales 
and marketing operations.

The following is a brief description of the main categories of our sales and marketing efforts.

•

•

Direct Sales. We focus our direct selling efforts on targeting, acquiring, servicing and upselling our premium solutions 
to  large  enterprise  fleet  operators  and  small  fleet  operators.  We  maintain  sales  offices  in  Australia,  Brazil,  South 
Africa,  Thailand,  Uganda,  the  United  Arab  Emirates,  the  United  Kingdom  and  the  United  States.  These  offices  sell 
directly to large enterprise fleet operators and small fleet operators in their respective regions and are also responsible 
for  channel  management  of  fleet  solution  distribution  partners  throughout  their  regions.  Our  sales  and  marketing 
approach with fleet customers is generally based on a combination of return on investment and the improvements in 
safety and security delivered by our solutions. Our South African sales offices also sell directly to consumers.

Digital Marketing. Our digital marketing focus complements our verticalized sales strategy and supports quality and 
high quantity targeted lead generation in all of our regions. Lead generation channels include search engine platforms 

9

and social media platforms where our target prospects are researching topics that our solutions can help them to solve, 
including supporting communicating our latest and future product launches.

•

•

Indirect  Sales  –  Enterprise  Fleet.  We  have  over  130  fleet  dealers  supporting  customers  with  vehicles  in  over  120 
countries worldwide. These dealers are responsible for sales, marketing, technical support, installation and training of 
customers  in  their  regions.  We  operate  a  partner  accreditation  program  in  order  to  assure  a  consistent  customer 
experience  across  our  dealers  worldwide.  We  also  offer  marketing  and  support  services  to  our  dealers  in  order  to 
enhance  their  selling  success.  We  believe  our  large  network  of  dealers  provides  us  with  a  geographically  diverse, 
highly effective channel for reaching local customers in countries where we do not currently have a direct presence.

Indirect  Sales  –  Small  Fleet  Operators  and  Consumers.  We  currently  manage  an  extensive  network  of  distribution 
partners  for  our  small  fleet  operator  and  consumer  customers.  Our  distribution  partners  include  automobile  dealers, 
aftermarket  automotive  parts  and  service  suppliers,  automobile  insurers  and  retailers.  We  believe  our  indirect 
distribution strategy for the small fleet operator and consumer markets provides us with a differentiated, cost-effective 
customer acquisition and sales model.

Our  global  network  of  independent  dealers  and  distributors  is  an  important  component  of  our  sales  strategy.  Our 
dealers  and  distributors  account  for  a  substantial  percentage  of  our  total  sales,  and  sales  generated  by  certain  dealers  and 
distributors individually represent a meaningful percentage of our revenue. The terms of our agreements with our dealers do not 
usually  include  minimum  purchase  obligations,  are  specific  to  a  geographic  territory  and  are  primarily  non-exclusive.  They 
generally have a fixed initial term, after which they may be renewed or continue indefinitely if not terminated. This is subject to 
the right of either party to terminate on specified notice generally ranging from 90 days to one year, or for breach. Similarly, 
our  distributor  agreements  do  not  include  minimum  purchase  obligations  and  consist  principally  of  a  commission  agreement 
applicable to sales generated by the distributor.

Our  revenue  by  geographic  segment  is  set  out  in  note  13  of  the  consolidated  financial  statements  included  in  this 

annual report.

Customers

We currently serve a highly diverse customer base, including approximately 4,800 fleet operators which represented 
70% of our subscription revenue for fiscal year 2021, as well as individual consumers. We target sales of our enterprise fleet 
management solutions to customers who desire a premium solution, generally for large fleets, which we define as being fleets 
of 50 or more vehicles. Large fleets comprised 86% of our fleet customer subscriptions as of March 31, 2021. We also offer a 
range of subscription-based fleet and mobile asset management solutions optimized for the needs and price points demanded by 
small fleet operators and consumers.

Our  current  customer  base  spans  numerous  industry  categories  and  customer  segments,  including  oil  and  gas, 
transportation  and  logistics,  government  and  municipal,  bus  and  coach,  and  rental  and  leasing.  No  individual  customer 
represented more than 7.0% of our subscription revenues for fiscal year 2021. For fiscal years 2021, 2020 and 2019, our top 10 
fleet customers represented 21.8%, 23.7%, and 24.9%, respectively, of our total subscription revenue.

The following is a representative list of some of our largest customers:

•
•
•
•
•
•
•
•
•
•
•
•
•
•

Baker Hughes
Barloworld
Basic Energy
Bidvest Group
Chevron
DHL
Eskom
G4S
Halliburton
Imperial
Schlumberger
Super Group
Total
Unitrans

10

We  believe  that  we  have  a  satisfied  customer  base  as  evidenced  by  our  customer  retention  rate  and  the  favorable 
results of our customer surveys. In fiscal year 2021, among our more than 950 large fleet operator customers, we experienced 
an annual customer retention rate of 94%. We maintain a strong focus on monitoring and continuously enhancing our customer 
satisfaction levels.

Service and Support

Installation of our solutions in our customers’ vehicles is generally provided by us or our third-party network, which 
includes  dealers  and  distributors  and  installation  partners.  Customer  care  and  technical  support  services  are  provided  by  our 
offices in Australia, Brazil, South Africa, the United Arab Emirates, the United Kingdom, Thailand, Romania and the United 
States. In many cases, our dealers and distributors also provide customers with tier-one customer support services. Our regional 
offices and dealers and distributors are, in turn, supported by our central technical support team in South Africa that handles any 
escalated  issues.  Existing  customers  can  also  access  customer  and  technical  support  directly  through  our  web  or  mobile 
applications. Our technical support department is composed of a team of highly skilled staff who are familiar with all of our 
products,  including  our  entire  range  of  software  and  service  solutions  as  well  as  our  hardware.  The  MiX  Learning  Centre  is 
used by staff and customers around the world to undertake online training to learn about new products and enhancements.

We offer warranties of varying duration on our products. Product warranties are predominantly for a one-year period 
but periods of up to three years are provided in certain geographic locations. Our Beam-e product carries a lifetime warranty (to 
the extent that the unit remains in the vehicle into which it was installed for the original subscriber). Warranty expenses are not 
a significant portion of our total costs.

Research and Development

As of March 31, 2021, our development group consists of 132 full-time staff responsible for software, hardware and 
firmware development and quality assurance. Our primary development group is based in Stellenbosch, South Africa, and we 
have additional development resources in Johannesburg, South Africa, as well as the United States. Our software development 
teams  employ  an  agile  development  methodology,  while  our  engineering  teams  use  traditional  waterfall  project  management 
methods.  During  fiscal  years  2021,  2020  and  2019,  we  invested  $7.2  million,  $8.8  million  and  $9.6  million,  respectively,  in 
research and development.

Our  investment  in  development  is  core  to  our  business  strategy.  Our  research  and  development  efforts  principally 
involve  software  development,  firmware  development,  hardware  design  and  related  test  equipment.  In  addition,  we  have 
enhanced certain of our hardware components to extend their functionality and reduce component and manufacturing costs.

We  have  been  successful  in  expanding  our  product  offerings  over  time  through  internal  development  and  select 

acquisitions. Highlights from the fiscal year 2021 include:

•

•

74  software  releases  were  deployed  to  the  live  environments  including  18  system-wide  releases  and  40  mobile  app 
updates;
The completion of a large scale migration of all premium fleet customers to a new back-end database system to reduce 
costs while supporting scalability and growth;
Updates for our hardware platforms: MiX2000, MiX4000 & MiX6000;

•
• Major software updates for MiX Rovi in-cab display, MiX Hours of Service, MyMiX mobile app, MiX Integrate and 

MiX Fleet Manager;
Integration with telematics services provided by Original Equipment Manufacturers (truck makers) including Scania 
and Navistar; and
Launch of Fringe Benefit Tax solution for Australia.

•

•

Our  Research  and  Development  business  is  ISO  9001  certified  with  a  formalized  quality  policy  and  consistent 

monitoring of internal processes, supplier and solution performance. We outsource all hardware manufacturing to third parties.

Technology

Our  solutions  are  offered  using  a  multi-tenant  SaaS  architecture  that  scales  rapidly  to  support  additional  new 
subscribers through the addition of incremental data processing and storage capacity. This architecture flexibility allows us to 
sustain high levels of uptime without degradation of system performance, despite significant subscriber growth. Our existing 
architecture and infrastructure has been designed with sufficient capacity to meet our current and anticipated future needs. Our 

11

subscription-based  fleet  and  consumer  service  offerings  are  designed  to  be  accessible  via  a  standard  web  browser  or  mobile 
device application.

Our  solutions  typically  include  a  proprietary  in-vehicle  device  that  incorporates  off-the-shelf  components,  generally 
including a cellular modem, GPS receiver and memory capacity sufficient to run our firmware, which gathers vehicle location, 
time, speed, ignition status, miles driven and various vehicle and driver statistics. This information is collected at a predefined 
frequency  and  then  sent  to  our  receivers  at  secure  third-party  data  centers,  generally  via  a  commercial  cellular  network.  The 
information  is  then  processed  and  delivered  to  our  customers  through  our  web-based  and  mobile  device  applications.  Our 
solutions enable our fleet customers to access large volumes of historical and real-time data, monitor the location and status of 
their  fleet  vehicles  and  drivers,  view  a  wide  selection  of  reports  and  key  performance  indicator  dashboards  and  generate 
valuable, actionable business intelligence.

We  store  data,  host  our  solutions  and  serve  all  of  our  customers  from  third-party  data  centers  located  in  Algiers  in 
Algeria, Sydney in Australia, Muscat in Oman, Dublin in Ireland, Dubai in the United Arab Emirates and Virginia in the United 
States. In addition to data hosted at third party data centers, we have transitioned the vast majority of our data to cloud-based 
hosting  service  platforms  such  as  AWS  and  Azure.  Our  data  management  facilities  provide  us  with  both  physical  security, 
including  manned  security,  biometric  access  controls  and  systems  security,  including  firewalls,  encryption,  redundant  power 
and  environmental  controls.  We  believe  that  our  third-party  hosting  facilities  are  adequate  for  our  current  needs  and  that 
suitable additional capacity will be available as needed to accommodate planned expansion of our operations.

Intellectual Property

We  rely  primarily  on  trade  secret  laws,  confidentiality  agreements,  confidentiality  procedures  and  contractual 
restrictions to establish and protect our intellectual property rights. We also rely to a limited extent on patent, trademark and 
copyright law. A patent covering certain aspects of our Beam-e product was issued in South Africa during fiscal year 2014 and 
a  patent  covering  a  method  for  driver  verification  was  issued  during  fiscal  year  2015.  A  further  patent  for  an  asset  tracking 
system and method was issued in Brazil on May 4, 2021.

We typically enter into non-disclosure and confidentiality agreements with our employees, licensees and independent 
consultants and other advisors. We also seek these protective agreements from some of our suppliers and subcontractors who 
have access to sensitive information regarding our intellectual property.

Competition

The  rapidly  evolving  market  for  our  solutions  is  competitive  and  highly  fragmented,  particularly  by  geography  and 
customer segment. We currently compete with numerous providers of fleet and mobile asset management solutions that range 
from  small,  regional  providers  to  midsized  multinational  providers,  such  as  Teletrac  Navman  and  Geotab,  to  large  global 
providers, such as Trimble, Omnitracs and Samsara. While we currently only compete with Trimble and Omnitracs on a limited 
basis,  these  two  competitors  are  well  established  companies  with  significantly  greater  financial  and  other  resources  than  we 
have. Many of our competitors offer fleet or mobile asset management software solutions to particular industry segments or in 
limited geographic regions. For example, we compete with Webfleet and Michelin (Masternaut) in Europe, we compete with 
FMS-Tech for oil and gas fleet opportunities in the Middle East, and we compete with Netstar and Ctrack by Inseego, Tracker 
and Cartrack for consumer and small fleet mobile asset management deployments in South Africa, respectively.

We believe the principal competitive factors in our market include the following:

•
•
•
•
•
•
•
•
•
•
•
•

functionality and reliability;
total cost of ownership;
breadth and depth of application functionality for fleet deployments;
product performance;
interoperability;
brand and reputation;
customer service;
distribution channels, including a global footprint and the ability to service multinationals; 
regional geographic expertise including localized language support and support for applicable government regulations;
size of customer base and reference accounts within key industry segments;
ability to deliver ongoing value and return on investment; 
ease of deployment and ease of use;

12

•
•

relevant industry domain expertise and functionality; and
the financial resources of the vendor.

We believe that we compete favorably on the basis of these factors.

Employees

The following table presents the breakdown of our employees at the date indicated:

South Africa

United States

United Kingdom

United Arab Emirates

Australia

Brazil

Uganda

Romania

Thailand

Total

Full-time

Part-time

Total

Government Regulation

As of March 31,

2020

860

79

57

29

39

27

4

5

3

1103

1035

68

1103

2019

853

71

56

26

37

23

4

5

3

1078

989

89

1078

2021

811

69

53

21

39

26

4

5

3

1031

946

85

1031

We are subject to laws and regulations relating to our business operations, including laws applicable to providers of 
Internet and mobile services both domestically and internationally, as we collect data, including personal data, disseminate data 
and, in some cases, sell data. The application of existing domestic and international laws and regulations relating to issues such 
as user privacy and data protection, marketing, advertising, inadvertent disclosure and consumer protection in many instances is 
unclear or unsettled.

The transmission of data over the Internet and cellular networks is a critical component of our SaaS business model. 
Additionally, as cloud computing continues to evolve, increased regulation by federal, state or foreign agencies becomes more 
likely,  particularly  in  the  areas  of  data  privacy  and  data  security.  In  particular,  the  dynamic  regulatory  environment  in  the 
European  Union  and  the  United  Kingdom,  made  more  uncertain  due  to  Brexit,  is  resulting  in  additional  and  increasingly 
complex regulation in these areas and we believe that the similarly dynamic regulatory environment of the United States, will 
follow  suit.  New  laws  governing  data  privacy  and  data  security  will  furthermore  be  enacted  in  many  other  regions.  Laws 
governing the solicitation, collection, processing or use of data could impair our ability to manage and report on customer data, 
which is integral to the delivery of our SaaS solutions. Increased regulation and the expansion of our business and operations 
globally  have  required  us  to  devote  legal  and  other  resources  to  address  this  regulation.  We  continuously  update  and  will 
continue  to  evaluate  our  group  data  protection  and  security  policies,  charters  and  procedures,  to  assist  in  maintaining  data 
privacy and data security in line with international practices.

Data privacy regulations and applicable laws in the United States, the European Union or elsewhere will regulate our 
ability to use the data we gather from our customers and increase the cost of doing business and could result in claims being 
brought by our customers or third parties. As discussed below, South Africa, which is currently our largest market, has its own 
data protection and security law which will be in force from July 1, 2021.

13

South African Regulatory Environment

The Protection of Personal Information Act, No. 4 of 2013 (the “POPI Act”) was promulgated into law in November 
2013  in  South  Africa.  Certain  sections  of  the  POPI  Act  came  into  effect  on  April  11,  2014.  The  majority  of  the  remaining 
sections (especially the sections that create compliance requirements) came into effect on July 1, 2020. The POPI Act allows for 
a one-year transition period from its commencement for all persons to comply with its requirements, being until June 30, 2021. 
The last remaining sections, and thus the full POPI Act, will come into effect on July 1, 2021. We have evaluated the potential 
impact of the POPI Act, taking into account our existing and planned privacy and data security practices and procedures. We 
expect  that  the  POPI  Act’s  implementation  will  have  an  impact  on  our  data  security  and  business  costs,  practices  and 
procedures in South Africa. We are, with the assistance of a third party project specialist, in the final stages of our POPI Act 
implementation and compliance project. 

A  number  of  existing  South  African  statutes  regulate  electronic  communications,  including  the  Electronic 
Communications Act, No. 36 of 2005 as amended, and the Electronic Communications and Transactions Act, No. 25 of 2002, 
which  apply  to  a  number  of  aspects  of  our  business.  These  statutes  regulate  the  generation,  communication,  production, 
processing, sending, receiving, recording, retaining, storing, displaying and use of any information, document or signature by or 
in electronic form.

The Private Security Industry Regulation Act, No. 56 of 2001 (the “PSIRA Act”) also applies to our South African 
business  and  governs  the  vehicle  recovery  industry  in  South  Africa.  The  PSIRA  Act  was  enacted  for  the  purposes  of,  for 
example: (i) the achievement and maintenance of a trustworthy and legitimate private security industry which acts in terms of 
the principles contained in the Constitution of the Republic of South Africa, Act No. 108 of 1996, and other applicable law, and 
is aimed at ensuring that there is greater safety and security in the country and; (ii) to regulate the private security industry and 
to exercise effective control over the practice of the occupation of security service providers in the public and national interest 
and the interest of the private security industry itself.

Broad-Based Black Economic Empowerment

            The South African government established a legislative framework for the promotion of Broad-Based Black Economic 
Empowerment (“B-BBEE”). Achievement of B-BBEE objectives is measured by a scorecard which establishes a weighting for 
the  various  components  of  B-BBEE  which  relates  to  Ownership,  Management  Control,  Skills  Development,  Enterprise  and 
Supplier  Development  and  Socio-Economic  Development.  The  B-BBEE  codes  have  a  continuous  review  process  which 
resulted in new B-BBEE Codes coming into effect on May 1, 2015, with more onerous compliance requirements, and proposed 
amendments. In addition, 2018 was a very active year in terms of additional proposed and actual changes to the Revised Codes 
of Good Practice (“RCoGP”) which were published by the DTI for public comment. In March 2018 the DTI gazetted the Youth 
Employment  Service  (“Y.E.S”)  initiative  as  well  as  proposals  on  some  changes  to  the  Skills  Development  scorecard.  The 
Y.E.S. Initiative was promulgated on August 28, 2018 by Minister Dr. Rob Davies and amongst others provide opportunities to 
corporates  to  improve  their  B-BBEE  contributor  level  by  virtue  of  participation  in  the  Y.E.S.  Initiative.  Amendments  to  the 
RCoGP were also signed by the Minister of Trade and Industry on May 31, 2019 for implementation on December 1, 2019. 
These  have  an  impact  on  the  Skills  Development  and  Enterprise  and  Supplier  Development  (including  Preferential 
Procurement)  pillars.  In  addition,  some  definitions  and  interpretations  were  further  clarified  and  a  few  General  Principles 
amended.  MiX  Telematics  for  one  had  to  adjust  its  bursary  program  to  ensure  alignment  with  the  amendments  and  invest 
significantly more towards tertiary studies of Black students.

It  is  important  for  us  to  achieve  applicable  B-BBEE  objectives  to  ensure  sustainability  and  contribute  towards  the 
realization  of  the  National  Development  Plan  2030.  In  addition,  B-BBEE  objectives  are  pursued,  in  significant  part,  by 
requiring parties who contract with corporate, governmental and State Owned Enterprises in South Africa to achieve B-BBEE 
compliance through satisfaction of an applicable scorecard. Parties improve their B-BBEE contributor level when contracting 
with businesses that have earned good B-BBEE contributor levels in relation to their scorecards. In 2019 the Minister of Labor 
also  declared  his  intention  to  promulgate  Section  53  of  the  Employment  Equity  Act  (“EE  Act”)  which  means  that  every 
employer that makes an offer to conclude an agreement with any Organ of State for the furnishing of supplies or services to that 
Organ of State must comply to certain chapters of the EE Act and attach to the offer either a certificate proving compliance with 
the relevant Chapters of the EE Act; or a declaration by the employer that it complies with the relevant Chapters of the EE Act 
which when verified by the Director-General is conclusive evidence of compliance. 

We have three material end-customers, which require MiX Telematics Enterprise SA Proprietary Limited to maintain 
at least a B-BBEE contributor level 3 as measured under the new B-BBEE Codes in addition to at least one requiring additional 
commitments  in  terms  of  Skills  Development  and  Sub-Contracting  of  at  least  30%  of  the  contract  value  to  a  Small  Black 
14

Owned  Supplier.  The  value  of  these  contracts  represented  2.7%  of  our  total  revenue  for  fiscal  year  2021.  MiX  Telematics 
Enterprise SA Proprietary Limited has attained the agreed compliance targets in fiscal year 2021 and furthermore improved not 
only their position on the scorecard to the highest level possible but also its Black ownership in particular that of Black Women 
following the conclusion of the sales of assets (properties) as allowed for in the B-BBEE Codes. Failing to achieve applicable 
B-BBEE  objectives  could  jeopardize  our  ability  to  maintain  existing  business  or  to  secure  future  business  from  corporate, 
governmental or State Owned Enterprises that could materially and adversely affect our business, financial condition and results 
of operations.

U.S. Regulatory Environment

In  addition  to  its  regulation  of  Internet  and,  by  extension,  many  SaaS  providers,  the  Federal  Trade  Commission 
(“FTC”),  has  been  asked  by  consumer  groups  to  identify  practices  that  may  compromise  privacy  and  consumer  welfare; 
examine opt-in procedures to ensure consumers are aware of the type of data being collected and how it will be used; and create 
policies  to  halt  abusive  practices.  The  FTC  has  expressed  interest  in  particular  in  the  mobile  environment  and  services  that 
collect sensitive data, such as location-based information, which could conceivably be expanded to include transceiver products 
such as our in-vehicle devices. Although much of the FTC’s focus is on consumer protection, to the extent that our clients use 
our systems to monitor employee movement, the FTC may assert jurisdiction. In addition to FTC scrutiny on the consumer side, 
many  fleet  drivers  in  the  U.S.  may  belong  to  a  union,  which  triggers  some  degree  of  oversight  from  the  National  Labor 
Relations Board (“NLRB”). The NLRB has taken increasing notice of the privacy rights on unionized employees, and future 
NLRB rules could affect our business model or the way in which our corporate clients use our solutions.

Our business is affected by U.S. federal and state laws and regulations governing the collection, use, retention, sharing 
and security of data that we receive from and about our users. In recent years, regulation has focused on the collection, use, 
processing,  disclosure  and  security  of  information  that  may  be  used  to  identify  or  is  reasonably  capable  of  being  associated 
with, or could reasonably be linked, directly or indirectly, with a particular consumer, such as a name, address, email address, 
geolocation,  biometric  information,  and/or  professional  or  employment-related  information  (“personal  information”  or 
“personal  data”).  While  several  states  are  considering  new  privacy  legislation,  California  was  the  first  state  to  enact  its  own 
privacy  law,  the  California  Consumer  Privacy  Act  (the  “CCPA”),  which  took  effect  on  January  1,  2020.  The  CCPA  is 
applicable  to  certain  businesses  that  collect  personal  information  about  California  residents,  requiring  businesses  to  provide 
privacy notices to individuals and enhanced consumer rights (e.g., consumers may request deletion of, access to, or a copy of 
their personal information, as well as opt-out of the sale of their personal information). However, the CCPA carves out a B2B 
exemption  so  that  most  of  its  requirements  do  not  apply  to  the  personal  information  of  employees  or  applicants  held  by  the 
employing entity and used only to administer the employment relationship or applicant process; currently, the B2B exemption 
expires on January 1, 2023. The CCPA also creates a private right of action and statutory damages of $100-750 per violation in 
the  event  of  data  breach  of  unencrypted  or  “un-redacted”  personal  information,  if  the  company  does  not  have  “reasonable” 
security.  In addition, the California Attorney General has enforcement power and may issue penalties of up to $2,500 ($7,500 
if intentional) per violation.

The California Privacy Rights Act (the “CPRA”), which amends the CCPA, will take effect on January 1, 2023.  Most 
notably,  under  the  CPRA,  the  definition  of  “personal  information”  is  expanded  to  include  “sensitive  personal  information” 
which includes government identifiers, account and login information, precise geolocation data, racial or ethnic origin, religious 
or  philosophical  beliefs,  union  membership,  contents  of  mail,  email  and  text  messages,  genetic  data,  and  certain  sexual 
orientation,  health  and  biometric  information.    If  collected,  certain  notices  and  choices  to  limit  the  use  of  sensitive  personal 
information must be provided to consumers.   

Virginia became the second state to enact its own privacy law, the Virginia Consumer Protection Act (the “VCDPA”) 
which will become effective on January 1, 2023. The VCDPA is applicable to certain businesses that collect personal data about 
Virginia  residents,  requiring  businesses  to  provide  privacy  notices  to  individuals  and  enhanced  consumer  rights  (e.g., 
consumers may request confirmation that their personal data is processed and opt out of targeted ads, sales of their personal 
data, and profiling, as well as request correction of, deletion of, and a copy of their personal data.)  The definition of “personal 
data” also includes “sensitive data” which includes precise geolocation data. If collected, businesses must obtain prior consent 
to  process  a  consumer’s  sensitive  data.    While  there  is  no  private  right  of  action  under  the  VCDPA,  the  Virginia  Attorney 
General may issue fines for the failure to cure a violation after notice of up to $7,500 per violation.

These state privacy laws may apply to mobile and Internet advertising privacy practices, depending on whether or not 
there  is  a  sale  or  sharing  of  personal  information  pursuant  to  these  laws.  In  addition,  the  FTC  has  conducted  numerous 
discussions on this subject and suggested that more rigorous privacy regulation is appropriate, possibly including regulation of 
non-personally identifiable information which could, with other information, be used to identify an individual. The commercial 
15

use of our mobile technology may reduce exposure to FTC regulation and enforcement, but geo-location and similar services 
are receiving increased regulatory interest and as such may affect how we conduct our business in the future.

California was the first state to enact an Internet of Things (IoT) cybersecurity law, which took effect on January 1, 
2020. The law requires manufacturers of any internet-connected devices to equip them with “reasonable” security features that 
are: appropriate for the nature and function of the device; appropriate for the information it may collect, contain, or transmit; 
and designed to protect the device and any information contained within the device from unauthorized access, destruction, use, 
modification  or  disclosure.  While  there  is  no  private  right  of  action,  this  law  may  subject  us  to  potential  governmental 
enforcement actions for noncompliance.

Finally, we use GPS satellites to obtain location data for our in-vehicle devices. The satellites and their ground control 
and  monitoring  stations  are  maintained  and  operated  by  the  U.S.  Department  of  Defense,  which  does  not  currently  impose 
regulations on the ability to access location data. We cannot assure that it will not do so in the future. Any regulatory hurdles 
could  impede  the  functionality  and/or  cost  of  our  solutions,  which  could  adversely  affect  our  business.  The  communication 
systems  that  we  use  to  host  and  transmit  data  may  be  subject  to  security  incidents,  which  may  also  subject  the  Company  to 
regulatory enforcement and client pressures.

European Union Regulatory Environment

We  are  subject  to  regulation  under  the  laws  of  the  European  Union.  Of  particular  relevance  with  regard  to  the 
regulation  of  our  solutions  are  matters  of  data  protection  and  privacy.  More  broadly,  any  processing  of  personal  data  in  the 
course of the provision of services is governed by the European Union data protection regime. The framework legislation at a 
European  Union  level  in  respect  of  data  protection,  Directive  95/46/EC,  was  superseded  by  the  General  Data  Protection 
Regulation (EU) 2016/679 (“GDPR”), effective May 25, 2018. In addition, local State data protection and privacy laws apply as 
well.  Some  of  these  place  obligations  additional  to  the  GDPR  on  organizations  operating  in  the  European  Union,  such  as 
express suppression of positioning and speeding data when vehicles are used for private trips. The GDPR creates a single legal 
framework  that  applies  across  all  EU  member  states,  and  in  some  circumstances,  to  processors  in  a  state  outside  of  the 
European Union where this activity affected EU citizens. The GDPR has compliance obligations for data controllers and data 
processors  (we  regard  our  solutions  as  falling  within  the  processor  obligations,  on  behalf  of  our  customers,  the  controller). 
National  Data  Protection  Authorities  (“NDPAs”)  are  able  to  impose  fines  for  violations  ranging  from  2%  to  4%  of  annual 
worldwide turnover, or 10 million to 20 million Euro, whichever is greater. NDPAs have the power to carry out audits, request 
information, obtain access to premises and compel implementation of specific business practices where there are compliance 
concerns  and  risks.  Data  Controllers  must  be  able  to  demonstrate  that  the  personal  data  of  any  data  subject  can  be  lawfully 
processed on one of the six specified grounds, and flow down compliance obligations onto a processor. 

The GDPR adopts a risk-based approach to compliance, under which controllers and processors bear responsibility for 
assessing the degree of risk that their processing activities pose to data subjects. A Controller may be required to perform data 
protection  impact  assessments  before  any  processing  that  uses  new  technology  and  is  likely  to  result  in  a  high  risk  to  data 
subjects. The GDPR requires controllers and processors to maintain records of their processing activities, and deal with a data 
security breach in a specific manner. Under the GDPR, data subjects have specific rights in certain circumstances, for example, 
the right to request that businesses delete their personal data (the right to be forgotten); to object to their personal data being 
processed; and to obtain a copy of their personal data within a set time frame.

Data flows within the European Union are not restricted, but some data out flows from the European Union are subject 

to restrictions to ensure an adequate protection for EU citizen’s personal data.

United Kingdom Regulatory Environment

As  a  result  of  its  departure  from  the  European  Union,  the  United  Kingdom  is  no  longer  subject  to  the  EU  GDPR 
framework. In the United Kingdom, data protection is governed by the Data Protection Act 2018 and the UK GDPR (which 
adopts  the  EU  GDPR  and  procedures  as  at  December  31,  2020  only)  into  UK  law.  At  present,  the  United  Kingdom  and 
European Union regimes are similar. The UK framework places equivalent obligations on controllers and processors to those 
set out in the EU GDPR, including obligations on controllers to ensure lawful grounds for processing data, adequate security 
measures are in place to secure it, and equivalent rights are available to UK citizens to protect their personal data.

Cross-border Data Flows between the United Kingdom and the European Union

As a non-EU member state, the United Kingdom falls outside the free-data flow area between EU member states. 

16

The  UK  Information  Commissioner  (as  regulator  instead  of  NDPAs)  has  recognized  data  transfers  from  the  United 
Kingdom into the European Union as lawful, on the grounds that the EU GDPR offers “adequate and equivalent protection” for 
personal  data.  The  European  Union  has  established  a  temporary  “adequacy  bridge”  (set  out  in  the  UK-EU  Trade  and 
Cooperation  Agreement  2020)  to  enable  the  continuation  of  data  flows  on  an  interim  basis  from  the  European  Union  to  the 
United  Kingdom,  pending  a  formal  decision  from  the  European  Union  to  accept  the  adequacy  of  the  United  Kingdom  data 
protection regime post-brexit. This acceptance is anticipated to be approved during 2021. In the event that the adequacy is not 
approved, standard contract clauses can be implemented to manage transfers without significant disruption to compliance. 

Australian Regulatory Environment

The Australian Privacy Principles contained in the Privacy Act of 1988 (the “Privacy Act”) regulate the collection, use, 
retention, disclosure and security of personal information. Personal information is defined as “information or an opinion about 
an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not or is 
recorded in a material form or not”. Personal information includes location-based information where the information enables 
the location of an individual to be ascertained. Australian privacy laws in general prohibit the transfer of personal information 
outside  Australia  unless  an  exemption  applies,  such  as  the  individual  to  whom  the  information  relates  has  consented  to  the 
transfer.  In  some  circumstances,  the  disclosure  will  be  permissible  if  there  is  a  data  transfer  agreement  in  place  between  the 
transferor  and  the  transferee  under  which  the  transferee  agrees  to  handle  the  information  in  accordance  with  the  Australian 
Privacy Principles. Subject to a few exemptions, the Australian Privacy Principles require the transferor to take such steps as are 
reasonable in the circumstances to ensure that an overseas recipient does not breach the Australian Privacy Principles and the 
transferor may be held responsible for any breaches of Australian privacy laws when personal information is transferred outside 
Australia, regardless of whether there is a data transfer agreement in place.

The Notifiable Data Breach (“NDB”) scheme requires companies to notify individuals whose personal information is 
involved in a data breach that is likely to result in serious harm and includes recommendations about steps individuals should 
take in response to the breach.

History and development of the company

MiX Telematics Limited is a public company incorporated in the Republic of South Africa. Our principal executive 
office  is  located  at  750  Park  of  Commerce  Blvd.,  Suite  100,  Boca  Raton,  Florida  33487.  Our  telephone  number  is 
+1-877-585-1088, and our web address is www.mixtelematics.com. We are regarded as being primary listed on the JSE and 
categorized as a domestic filer with regard to our ADSs on the NYSE.

We were founded in 1996 in Johannesburg, South Africa as Matrix Vehicle Tracking Proprietary Limited, and since 
that time, we have grown both organically and through acquisitions. Matrix Vehicle Tracking Proprietary Limited was renamed 
TeliMatrix Proprietary Limited in 2001, TeliMatrix Limited in 2007 and finally MiX Telematics Limited in 2008, subsequent to 
our listing on the JSE.

In 2007, we acquired Control Instruments OmniBridge Proprietary Limited and certain affiliated entities (collectively, 
“OmniBridge”), which provided fleet management services in both the South African and international markets. In November 
2007,  we  listed  our  shares  on  the  JSE,  in  order  to  facilitate  the  OmniBridge  acquisition.  In  2008,  we  acquired  Tripmaster 
Corporation,  located  in  the  United  States,  Safe  Drive  (including  Safe  Drive  International  Proprietary  Limited),  located  in 
Australia  and  Safe  Drive  FZE,  located  in  the  United  Arab  Emirates.  These  acquisitions  extended  our  geographic  reach, 
broadened our customer relationships and expanded our driver safety and training solution offerings. In May 2012, we acquired 
Intellichain, located in South Africa, as part of our strategy to broaden our transportation management software functionality. 
On August 9, 2013, following a successful United States IPO, the Company’s ADSs were listed on the NYSE and are traded 
under  the  symbol  MIXT.  In  December  2013,  we  acquired  a  proprietary  software  development  business  from  Roitech 
Proprietary  Limited,  located  in  South  Africa.  The  acquisition  enhanced  and  broadened  our  fleet  management  smart  phone 
application offerings. On November 1, 2014, we acquired the operating business of Compass Fleet Management (“Compass”), 
a  South  Africa  based  provider  of  specialized  fleet  management  solutions  in  Southern  Africa,  that  are  delivered  using  the 
Company’s  hardware  and  software  platforms.  These  specialized  fleet  management  solutions  complement  the  Company’s 
existing  fleet  management  solutions,  and  the  acquisition  broadens  the  array  of  services  offered  to  current  and  future  fleet 
management customers.

We  currently  have  offices  in  South  Africa,  the  United  Kingdom,  the  United  States,  Uganda,  Brazil,  Australia, 

Romania, Thailand and the United Arab Emirates as well as a network of more than 130 fleet partners worldwide.

17

 
Our agent for service of process in the United States is MiX Telematics North America, Inc., 750 Park of Commerce 

Blvd., Suite 100, Boca Raton, Florida 33487.

For  further  information  on  our  principal  investments  and  capital  expenditures,  see  “Item  7.  Liquidity  and  Capital 

Resources.”

Availability of information

Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy statements 
and amendments to those reports filed or furnished pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934, as 
amended, or the Exchange Act, are available, free of charge, on our investor relations website as soon as reasonably practicable 
after  we  file  such  material  electronically  with  or  furnish  it  to  the  Securities  and  Exchange  Commission,  or  the  SEC. 
Additionally, our website, located at www.mixtelematics.com, also provides notifications of news or announcements regarding 
our financial performance, including press releases, public conference calls and webcasts.

Information contained on our website is not incorporated by reference into this Annual Report on Form 10-K or our 
other  filings  with  the  SEC.  The  SEC  also  maintains  a  website  that  contains  our  SEC  filings.  The  address  of  the  site  is 
www.sec.gov.

Investors and others should note that we announce material financial information to our investors using our investor 
relations  website,  SEC  filings,  press  releases,  public  conference  calls  and  webcasts.  We  use  these  channels  as  well  as  social 
media to communicate with the public about our company, our products and services and other matters. It is possible that the 
information we post on social media could be deemed to be material information. Therefore, we encourage investors, the media 
and  others  interested  in  our  company  to  review  the  information  we  post  on  the  social  media  channels  listed  on  our  investor 
relations website.

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ITEM 1A. RISK FACTORS

Important  factors  that  could  cause  actual  financial,  business  or  operating  results  to  differ  materially  from 
expectations are disclosed in this annual report, including without limitation, the following risk factors. In addition to the 
risks listed below, we may be subject to other material risks that, as of the date of this report, are not currently known to 
us or that we deem immaterial at this time.

SUMMARY OF RISK FACTORS

Our  business  is  subject  to  a  number  of  risks,  including  risks  that  may  prevent  us  from  achieving  our  business 
objectives or may adversely affect our business, financial condition, results of operations, cash flow, and future prospects. 
The  following  is  a  summary  of  the  principal  risks  that  should  be  considered  before  investing  in  our  securities.  The  list 
below is not exhaustive, and investors should read this “Risk Factors” section in full. These and other risk are described in 
more detail in this Item 1A. Risk Factors. 

Risks related to Our Business

• We  may  be  unable  to  maintain  our  relationships  with  our  existing  customers,  which  could  result  in  a  loss  of 

subscription revenue.

•

•

•

•

The extent to which the coronavirus (“COVID-19”) outbreak and measures taken in response thereto impact our 
business,  results  of  operations  and  financial  condition  will  depend  on  future  developments,  which  are  highly 
uncertain and are difficult to predict.

Any  inability  to  adapt  to  rapid  technological  change  in  our  industry  could  impair  our  ability  to  remain 
competitive and result in a decline in market acceptance of our products.

Industry  consolidation  may  result  in  increased  competition,  which  could  result  in  a  loss  of  customers  and/or  a 
reduction in revenue.

The  loss  of  one  or  more  of  our  key  personnel,  or  our  failure  to  attract,  train  and  retain  other  highly  qualified 
personnel, could prevent us from executing our growth plan.

• We  may  expand  by  acquiring  or  investing  in  other  companies,  which  may  divert  our  management’s  attention, 

result in dilution to our shareholders and consume resources that are necessary to sustain our business.

• We may not be able to increase sales of our solutions, which could materially and adversely affect our ability to 

grow our business and increase revenue.

• We depend on certain key suppliers and vendors to manufacture our hardware, and an interruption in the supply 
of  our  hardware  could  impair  our  production  capacity,  which  would  impact  our  ability  to  supply  hardware  to 
customers.

• We  depend  on  our  network  of  dealers  and  distributors  to  sell  our  solutions  and  adverse  changes  in  our 

relationships with significant dealers and distributors could cause a decline in sales.

• We depend on our cellular network providers for the transmission of data from installed in-vehicle devices to our 
data centers and we would incur significant costs if the services of these network providers became unavailable 
to us.

•

•

•

Failure of businesses to adopt fleet management solutions could reduce the demand for our solutions.

Changes in practices of insurance companies in the markets in which we provide our solutions could materially 
and adversely affect demand for products and services.

Security  or  privacy  breaches  in  our  electronic  transactions,  data  and  asset  tracking  sensors  may  expose  us  to 
additional liability or result in a loss of customers, either of which events could harm our business.

• We are subject to U.S. and other anti-corruption laws, trade controls, economic sanctions and similar laws and 
regulations,  including  those  in  the  jurisdictions  where  we  operate.  Our  failure  to  comply  with  these  laws  and 
regulations could subject us to civil, criminal and administrative penalties and harm our reputation.

•

Laws and regulations relating to the Internet and data privacy in the markets in which we operate are complex 
and continuously evolving, and compliance costs are high. As these laws and regulations continue to evolve, we 
may  be  required  to  increase  our  compliance-related  expenditures  or  limit  the  manner  in  which  we  collect 
information, the types of information that we collect, or the solutions that we offer, which may impede our ability 
to provide our solutions or may reduce our profit margins in specific geographic regions.

19

• We  may  be  exposed  to  risks  related  to  litigation  and  administrative  proceedings  that  could  materially  and 

adversely affect our business, results of operations and financial condition.

Risks related to Intellectual Property

• We have not traditionally relied on patents to protect our intellectual property, and we rely on trade secrecy laws, 
confidentiality  agreements,  confidentiality  procedures  and  contractual  restrictions  to  establish  and  protect  our 
intellectual property rights, which provide only limited protection and may subject us to litigation.

•

An assertion by a third party that we are infringing on its intellectual property rights could subject us to costly 
and time-consuming litigation or expensive licenses.

Risks related to South Africa

•

•

Fluctuations in the value of the South African Rand have had, and will continue to have, a significant impact on 
our  reported  revenues  and  results  of  operations,  which  may  make  it  difficult  to  evaluate  our  business 
performance between reporting periods and may also adversely affect the price of our ADSs.

A  lack  of  growth,  high  inflation  or  increased  interest  rates  in  the  South  African  economy  could  reduce  our 
anticipated revenue and increase our operating costs.

Risks related to an Investment in our Ordinary Shares and ADSs

•

Certain provisions of South African law may limit our ability to issue securities and access the capital markets in 
the future, which could hinder our ability to raise capital in the future.

Risks Related to Our Business

We  may  be  unable  to  maintain  our  relationships  with  our  existing  customers,  which  could  result  in  a  loss  of 
subscription revenue.  

We provide our solutions principally on a subscription basis, typically with an initial subscription term of three to 
five  years  and  renewal  terms  varying  from  one  to  five  years,  or,  for  certain  customers,  on  a  month-to-month  basis. 
However, our fleet customers have no obligation to renew their subscriptions after the initial term or after any renewal 
term expires. Consumer contracts, unless the contract is a prepaid contract, will continue indefinitely unless cancelled by 
the customer based on one calendar months' notice. We may be unable to retain existing customers and, as a result, our 
revenue  would  be  adversely  affected.  Customers  may  choose  to  cancel  or  not  to  renew  their  subscriptions  for  many 
reasons, including:

•

•

•

•

•

•

•

•

the belief that our solutions are not required for their needs or are not cost-effective;

a desire to reduce discretionary spending;

a belief that our competitors’ solutions provide a better value;

changes in our customers’ businesses, and regulations impacting our customers’ businesses that may decrease the 
need for our fleet and mobile asset management solutions;

economic downturn in our customers’ industries;

economic downturn in the geography in which our customers operate; 

a reduction in discounts offered by insurers to vehicle owners who have installed our products; or

a belief that a return on investment cannot be demonstrated.

Our enterprise fleet management customers, whose contracts are due for renewal, may also not renew for reasons 
entirely  out  of  their  control,  such  as  the  dissolution  of  their  businesses.  Enterprise  customers  may  also  decrease  the 
number of vehicles covered by subscription contracts if their fleet sizes decrease.

Our  subscription  contracts  generally  do  not  provide  our  customers  with  an  early  termination  option  without 
penalty. However, if customers do not honor subscriptions for the full term, our remedies may be limited to re-negotiation 
of contract terms or legal recourse through the courts, which may not be successful or cost-effective, and we may not be 
able to recoup all of our costs.

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A significant loss of or failure to renew our subscription-based contracts, or significantly different contract terms 

could materially and adversely affect our business, results of operations and financial condition.

The extent to which the COVID-19 outbreak and measures taken in response thereto impact our business, results of 
operations and financial condition will depend on future developments, which are highly uncertain and are difficult 
to predict.

The global impact of the COVID-19 outbreak and measures taken to reduce the spread of the virus have had an 
adverse  effect  on  the  global  macroeconomic  environment  and  have  significantly  increased  economic  uncertainty  and 
reduced  economic  activity.  Governments  globally,  including  the  foreign  jurisdictions  in  which  we  have  offices,  have 
declared a state of emergency related to the spread of COVID-19. The outbreak has resulted in authorities implementing 
numerous measures to try to contain the virus, such as travel bans and restrictions, quarantines, shelter-in-place or total 
lock-down orders, and business limitations and shutdowns. Although governments around the globe have taken steps to 
mitigate some of the more severe economic effects of the virus and the impact of the outbreak on the economic activity 
globally is unfolding, there can be no assurance that such steps will be effective or achieve their desired results in a timely 
and sustainable manner or at all.

Nearly  all  of  our  employees  were  required  to  work  remotely,  with  the  exception  of  our  staff  working  in  our 
monitoring  centers,  which  were  classified  as  an  essential  service.  Some  employees  have  subsequently  returned  to  our 
offices; however, a number of employees continue to work from home. In addition, we have modified certain business and 
workforce practices (including suspension of the majority of business travel and cancellation of physical participation in 
certain  meetings,  events  and  conferences)  and  implemented  new  protocols  to  promote  social  distancing  and  enhance 
sanitary  measures  in  our  offices  and  facilities  to  conform  to  government  restrictions  and  best  practices  encouraged  by 
governmental and regulatory authorities. There is no certainty that such measures will be sufficient to mitigate the risks 
posed  by  the  virus,  in  which  case  our  employees  or  other  individuals  may  become  sick,  our  ability  to  perform  critical 
functions could be harmed, and we may be unable to respond to some of the needs of our global business. Further, our 
increased reliance on remote access to our information systems increases our exposure to potential cybersecurity breaches. 
We  continue  to  monitor  the  design  and  effectiveness  of  internal  controls,  taking  into  account  that  employees  may  be 
working remotely. We may take further actions as government authorities require or recommend or as we determine to be 
in the best interests of our employees, customers, suppliers and other business counterparties.

The extent to which the COVID-19 outbreak impacts our business, results of operations and financial condition 
in the longer term will depend on future developments, which are highly uncertain and are difficult to predict, including, 
but  not  limited  to,  the  duration,  spread  and  severity  of  the  outbreak,  the  actions  taken  to  contain  the  virus  or  treat  its 
impact, and how quickly and to what extent normal economic and operating conditions broadly resume. 

In particular, we may experience reduced revenues and/or financial losses as a result of a number of operational 

factors, including:

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•

•

Customer  pricing  pressure,  payment  term  extensions,  contract  amendments  and  insolvency  risk  –  As  our 
customers face reduced demand for their products and services, reduce their business activity and face increased 
financial pressure on their businesses, we have faced downward pressure on our pricing and gross margins as a 
result  of  making  pricing  concessions  to  customers.  In  addition,  in  response  to  the  requests  of  some  of  our 
customers,  we  have  granted  extended  payment  terms.  We  expect  that  some  of  our  customers  will  continue  to 
make such requests, which may have an adverse effect on our cash flows from operations. We may also face a 
significantly  elevated  risk  of  customer  insolvency,  bankruptcy  or  liquidity  challenges,  which  may  result  in  a 
failure to be paid for services we have performed and expenses we have incurred, which could in turn result in us 
having to take a charge in the period in which the related receivable was written down or written off.

Reduced  customer  demand  for  services  –  As  a  result  of  the  pandemic’s  impact  on  our  customers,  we  have 
experienced reduced demand for our services. Among other things, a number of our customers have postponed, 
canceled or scaled back existing and potential projects with us.

Increased costs – We face increased costs from the pandemic, including as a result of mitigation efforts such as 
enabling increased work-from-home capabilities and additional health and safety measures.

Reduced/delayed  supply  of  components  -  We  rely  on  contract  manufacturers  and  other  companies  to  provide 
electronic components and products that we use. The ongoing impact of COVID-19 on the global economy could 
impact the operations at our third-party manufacturers, which could result in delays or disruptions in the supply 
of  our  products  and  could  impact  our  ability  to  meet  customer  demand.  If  we  are  unable  to  implement 

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alternatives  or  other  mitigations  with  respect  to  suppliers  that  may  have  potential  delivery  impacts  due  to 
COVID-19, our sales and financial results could be negatively impacted.

•

Diversion  of  and  strain  on  management  and  other  corporate  resources  –  Addressing  the  significant  personnel 
and business challenges presented by the pandemic, including various business continuity measures and the need 
to  enable  work-from-home  arrangements  for  our  employees,  has  demanded  significant  management  time  and 
attention and strained other corporate resources, and is expected to continue to do so. Among other things, this 
may adversely impact our recruitment and retention, our customers and employee development and our ability to 
execute our strategy and various transformation initiatives and may increase our exposure to security breaches or 
cyberattacks. 

In  addition,  COVID-19  has  resulted  in,  and  may  continue  to  result  in,  significant  economic  volatility  and 
uncertainty  in  U.S.  and  international  financial  markets,  which  could  adversely  affect  our  access  to  capital  markets  and 
investment activity, negatively impacting the availability of capital, the terms and conditions of financing arrangements 
and the related costs of such financing. This could result in situations where financing may not be available to us at all, or 
at terms formerly available to us. 

There are no comparable recent events that provide guidance as to the effect the spread of COVID-19 and the 
measures  taken  in  response  thereto  may  have  on  our  business,  and,  as  a  result,  the  ultimate  impact  of  the  outbreak  is 
highly uncertain and subject to change. The nature and extent of the crisis, the public health measures to contain it, and the 
economic  impact  remain  uncertain.  We  continue  to  monitor  the  effects  of  the  outbreak  on  our  business,  results  of 
operations, financial condition and liquidity as well as on our risk factors and the effectiveness of the control environment. 

Any inability to adapt to rapid technological change in our industry could impair our ability to remain competitive 
and result in a decline in market acceptance of our products.

The industry in which we compete is characterized by rapid technological change, frequent introductions of new 
products and evolving industry standards. In addition to the mobile asset management industry, we are subject to changes 
in  the  automotive,  mobile  handset,  Global  Positioning  System  (“GPS”)  navigation  device,  information  technology, 
telecommunications and enterprise software industries. As the technology used in each of these industries evolves, we will 
face new integration and competition challenges. For example, as truck and automobile manufacturers continue to develop 
in-vehicle  technology,  GPS-based  tracking  solutions  may  become  standard  equipment  and  result  in  new  sources  of 
competition. If we are unable to adapt to rapid technological change, it could impair our ability to remain competitive and 
result in a decline in market acceptance of our products.

The  development  of  new  or  improved  products,  systems  or  technologies  that  compete  with  our  products  may 
render our products less competitive and we may not be able to enhance our technology in a timely manner. In addition to 
the  competition  resulting  from  new  products,  systems  or  technologies,  our  future  product  enhancements  may  not 
adequately  meet  the  requirements  of  the  developing  marketplace,  and  may  not  achieve  the  broad  market  acceptance 
necessary  to  generate  significant  revenues.  Any  of  the  foregoing  could  materially  and  adversely  affect  our  business, 
results of operations and financial condition.

Industry  consolidation  may  result  in  increased  competition,  which  could  result  in  a  loss  of  customers  and/or  a 
reduction in revenue.

Some  of  our  competitors  have  made,  or  may  make,  acquisitions  or  enter  into  partnerships  or  other  strategic 
relationships to offer more comprehensive services or achieve greater economies of scale. In addition, new entrants not 
currently  considered  competitors  may  enter  our  market  through  acquisitions,  partnerships  or  strategic  relationships.  We 
expect  these  trends  to  continue  as  companies  attempt  to  strengthen  or  maintain  their  market  positions.  Many  potential 
entrants  may  have  competitive  advantages  over  us,  such  as  greater  name  recognition,  longer  operating  histories,  more 
varied  services  and  larger  marketing  budgets,  as  well  as  greater  financial,  technical  and  other  resources.  Industry 
consolidation may result in competitors with more compelling service offerings or greater pricing flexibility than we have, 
or business practices that make it more difficult for us to compete effectively, including on the basis of price, sales and 
marketing  programs,  technology  or  service  functionality.  These  pressures  could  result  in  a  loss  of  subscribers  and/or  a 
reduction in revenue.

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The  loss  of  one  or  more  of  our  key  personnel,  or  our  failure  to  attract,  train  and  retain  other  highly  qualified 
personnel, could prevent us from executing our growth plan.

We  depend  on  the  continued  service  and  performance  of  our  key  personnel.  The  loss  of  one  or  more  key 
members  of  our  senior  management  team  could  materially  and  adversely  affect  our  operations.  In  addition,  the  loss  of 
other key sales, product development or technology personnel could disrupt our operations and have a materially adverse 
effect on our ability to grow our business.

To execute our growth plan, we must continue to attract and retain highly qualified personnel. Competition for 
these  employees  is  intense,  and  we  may  not  be  successful  in  attracting  and  retaining  qualified  personnel.  We  may 
experience difficulty in hiring and retaining highly skilled employees with appropriate qualifications. Our failure to attract 
and train new personnel, or our failure to retain, focus and motivate our current personnel, could materially and adversely 
affect our business, results of operations and financial condition.

We may expand by acquiring or investing in other companies, which may divert our management’s attention, result in 
dilution to our shareholders and consume resources that are necessary to sustain our business.

We  may  acquire  complementary  products,  services,  technologies  or  businesses.  We  also  may  enter  into 
relationships with other businesses to expand our portfolio of solutions or to expand our ability to provide our solutions in 
foreign  jurisdictions.  Negotiating  these  transactions  can  be  time-consuming,  difficult  and  expensive,  and  our  ability  to 
complete these transactions may be subject to conditions or approvals that are beyond our control, including anti-takeover 
and  antitrust  laws  in  various  jurisdictions.  We  may  seek  to  acquire  other  companies  or  businesses  using  our  shares  as 
consideration.  Under  the  South  African  Companies  Act,  No.  71  of  2008,  as  amended  (the  “Companies  Act”),  we  are 
prohibited  from  issuing  shares  representing  30%  or  more  of  our  outstanding  equity  in  connection  with  an  acquisition 
without  shareholder  approval  by  way  of  special  resolution.  In  terms  of  Johannesburg  Stock  Exchange  (“JSE”)  Listings 
Requirements, an acquisition or disposal constituting 30% or more of our market capitalization, will require shareholder 
approval.  In  addition,  we  are  subject  to  New  York  Stock  Exchange  Listing  Rules  which,  subject  to  limited  exceptions, 
require shareholder approval of a transaction involving the sale, issuance, or potential issuance by a company of common 
stock (or securities convertible into or exercisable for common stock) equal to 20% or more of the common stock, or 20% 
or  more  of  the  voting  power  outstanding  before  the  issuance,  and  in  certain  other  circumstances.  Consequently,  these 
transactions, even if undertaken and announced, may not close.

An  acquisition,  investment  or  new  business  relationship  may  result  in  unforeseen  operating  difficulties  and 
expenditures.  In  particular,  we  may  encounter  difficulties  assimilating  or  integrating  the  businesses,  technologies, 
products,  personnel  or  operations  of  acquired  companies,  particularly  if  the  key  personnel  of  the  acquired  company 
choose not to work for us, the acquired company’s technology is not easily compatible with ours or we have difficulty 
retaining  the  customers  of  any  acquired  business  due  to  changes  in  management  or  otherwise.  Acquisitions  may  also 
disrupt our business, divert our resources and require significant management attention that would otherwise be available 
for  the  development  of  our  business.  Moreover,  the  anticipated  benefits  of  any  acquisition,  investment  or  business 
relationship may not be realized or any such acquisition, investment or business relationship may expose us to unknown 
liabilities,  including  litigation  against  the  companies  we  may  acquire,  invest  in  or  otherwise  consummate  a  business 
relationship with. For one or more of those transactions, we may:

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issue additional equity securities that would dilute our shareholders;

use cash that we may need in the future to operate our business;

incur debt on terms unfavorable to us or that we are unable to repay or that may place burdensome restrictions on 
our operations;

incur large charges or substantial liabilities; or

become subject to adverse tax consequences, or substantial depreciation or amortization, deferred compensation 
or other acquisition-related accounting charges.

Any  of  these  risks  could  materially  and  adversely  affect  our  business,  results  of  operations  and  financial 

condition.

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We may not be able to increase sales of our solutions, which could materially and adversely affect our ability to grow 
our business and increase revenue.

We  intend  to  increase  sales  of  our  solutions  by  increasing  penetration  in  our  existing  markets  and  by  entering 
new markets that represent a large potential source of demand for these solutions. Our success in increasing sales may be 
tied to a wide variety of factors, including demand for our services, price and service competition, our relationships with 
third party distributors and dealers, the rate of new vehicle sales, the oil price, general economic conditions and, in the 
case of our safety and security solutions, the perceived threat of vehicle theft and discounts offered by insurers.

Some car and truck manufacturers have begun installing factory fitted substitute products and services, such as 
certain  GPS-based  products,  in  new  vehicles  prior  to  their  initial  sale,  which  may  preclude  us  from  increasing  sales  to 
subscribers purchasing such vehicles. Our inability to market and sell our solutions to new customers, at or prior to the 
initial  sale  by  the  manufacturer,  could  materially  and  adversely  affect  our  ability  to  grow  our  business  and  increase 
revenue.

In the Middle East and Australasia segment and the Americas segment, we generate significant revenues from 
the  oil  and  gas  sector,  and  we  may  not  be  able  to  diversify  and/or  successfully  enter  into  new  verticals,  which  could 
materially and adversely affect our ability to grow our business and increase revenue.

We depend on certain key suppliers and vendors to manufacture our hardware, and an interruption in the supply of 
components  or  of  our  hardware  could  impair  our  production  capacity,  which  would  impact  our  ability  to  supply 
hardware to customers.

We  currently  purchase  key  GSM  (Global  System  for  Mobile  communications)  module  components  of  our 
hardware  from  two  key  suppliers.  These  modules  and  other  electronic  components  used  in  the  manufacture  of  our 
products,  have  extended  lead  times  on  orders.  An  interruption  in  the  supply  of  components  from  these  suppliers  or  a 
failure  to  identify  the  need  to  re-order  components  in  a  timely  manner  would  significantly  impact  our  operations  and 
require us to identify and integrate our manufacturing and supply logistics with an alternate supplier, or use a substitute 
component, which could materially and adversely affect our business, results of operations and financial condition.

The components we use to manufacture hardware are predominately supplied by manufacturers and suppliers in 
China. The COVID-19 outbreak has adversely affected manufacturing capacity of electronic components. The component 
supply shortage and extended lead times may impact our business in terms of increased pricing and additional engineering 
projects  to  implement  alternative  components,  however,  we  have  so  far  been  able  to  supply  our  customer  demand  and 
maintain commitments to customers.  

We contract two vendors in South Africa to manufacture and assemble hardware, one of which changed during 
fiscal 2020. Each of these contracts is terminable on 12 months’ written notice. We have no financial control over, and 
limited operational influence on these vendors and the conduct of their businesses. These vendors could negatively impact 
our  business  by,  among  other  things,  extending  delivery  times,  raising  prices  and  limiting  supply  due  to  their  own 
shortages and business requirements. Our two contract manufacturers produce different products for us and if the facilities 
at  one  of  these  contract  manufacturers  suffer  a  mass  casualty  event,  it  could  take  as  much  as  three  to  five  months,  or 
longer,  to  replace  production  capacity.  An  extended  interruption  in  the  supply  of  hardware  from  our  contract 
manufacturers could materially and adversely affect our production capacity and hence our ability to fulfill sales orders 
which could have a material adverse effect on our operations. 

We depend on our network of dealers and distributors to sell our solutions and adverse changes in our relationships 
with significant dealers and distributors could cause a decline in sales.

We  currently  distribute  our  products  to  small  fleet  operators  and  consumers  both  directly  and  through  various 
distribution  channels,  including  automobile  dealers,  aftermarket  automotive  parts  and  service  suppliers,  and  automobile 
insurers and retailers, which we collectively refer to as “distributors”.

We currently distribute our products to enterprise fleet customers, including large enterprise fleets and small fleet 
operators, both directly and through third parties, who are assigned specific geographic territories in which they can sell, 
which we refer to as “dealers”.

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We are dependent on our dealers and distributors, who account for a substantial percentage of our total sales, and 
sales  generated  by  certain  dealers  and  distributors  individually  represent  a  meaningful  percentage  of  our  revenue.    The 
terms  of  our  agreements  with  our  dealers  do  not  usually  include  minimum  purchase  obligations,  are  specific  to  a 
geographic  territory  and  are  primarily  non-exclusive.  Our  dealer  agreements  generally  have  a  fixed  initial  term,  after 
which  they  may  be  renewed  or  continue  indefinitely  if  not  terminated.  This  is  subject  to  the  right  of  either  party  to 
terminate  on  specified  notice,  generally  ranging  from  90  days  to  one  year,  or  for  breach.  Similarly,  our  distributor 
agreements do not generally include minimum purchase obligations and consist principally of a commission agreement 
applicable to sales generated by the distributor. If our relationships with our dealers and distributors deteriorate, or if a 
dealer or distributor, or group of related dealers and distributors, accounting for a material portion of our sales elects not 
to do business with us in the future, our sales could decline materially, which could materially and adversely affect our 
business, results of operations and financial condition. 

We depend on our cellular network providers for the transmission of data from installed in-vehicle devices to our data 
centers and we would incur significant costs if the services of these network providers became unavailable to us.

We contract with cellular network providers in each of our markets to provide cellular network services. These 
cellular networks transmit data from our customers’ in-vehicle devices to our data centers, where it is managed for the 
benefit of our customers. Certain of our installed in-vehicle devices contain a SIM card that is compatible with a specific 
cellular network provider. If a cellular network provider in one of our markets were to refuse to continue contracting with 
us for any reason or were to go out of business, we could incur significant costs related to the replacement of SIM cards 
for  our  customers  and  could  suffer  damage  to  our  reputation  and  customer  relationships.  Any  of  the  foregoing  could 
materially and adversely affect our business, results of operations and financial condition.

The markets in which we participate are highly fragmented and competitive, with relatively low barriers to entry, and 
increased  competition  could  result  in  reduced  operating  margins,  increased  sales  and  marketing  expenses,  and  the 
loss of market share.

The market for our solutions is highly fragmented, consisting of a significant number of vendors, with relatively 

low barriers to entry. Competition in our market is based primarily on:

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functionality and reliability;

total cost of ownership;

breadth and depth of application functionality for fleet deployments;

product performance;

interoperability;

brand and reputation;

customer service;

distribution channels, including a global footprint and ability to service multinationals;

regional  geographic  expertise,  including  localized  language  support,  support  for  applicable  government 
regulations and the ability to comply with local Internet and data privacy regulations;

size of customer base and reference accounts within key industry segments;

ability to deliver ongoing value and return on investment;

ease of deployment and use;

relevant industry domain expertise and functionality; and

the financial resources of the vendor.

We  compete  with  a  number  of  companies  in  each  of  the  geographic  markets  in  which  we  operate.  Such 
competition  could  result  in  reduced  operating  margins,  increased  sales  and  marketing  expenses  and  the  loss  of  market 
share,  any  of  which  would  harm  our  operating  results.  We  expect  competition  to  intensify  in  the  future  with  the 
introduction of new technologies, the use of mobile devices and new market entrants from outside the telematics industry, 
such as enterprise software vendors. 

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The  market  for  safety  and  security  solutions  is  highly  competitive.  We  compete  in  the  safety  and  security 
solutions market primarily on the basis of the technological innovation, value-added services offered, brand recognition, 
rate of successful recoveries of mobile assets, and quality and price of our products and services. Our most competitive 
market is the vehicle and mobile asset tracking and recovery solutions market, due to the existence of a wide variety of 
competing  products  and  services,  and  alternative  technologies  that  offer  various  levels  of  protection  and  tracking 
capabilities. Some of these competing products and services, such as certain GPS-based products, are installed in new cars 
by  vehicle  manufacturers  prior  to  their  initial  sale,  which  may  make  it  more  difficult  to  compete  for  such  subscribers. 
Furthermore, providers of competing services or products may extend their offerings to the locations in which we operate, 
or new competitors may enter the safety and security solutions market.

We  could  be  exposed  to  product  liability  claims,  which  could  result  in  significant  damage  to  our  reputation  and 
material economic loss.

Our  products,  and  the  batteries  that  many  of  them  contain,  could  malfunction  and  cause  damage  to  our 
customers’  property.  In  particular,  the  rechargeable  batteries  in  our  in-vehicle  devices  may  be  prone  to  leakage  due  to 
environmental  factors,  such  as  extreme  weather  conditions  or  overuse.  Leaks  in  these  batteries  could  damage  our 
customers’ in-vehicle devices and vehicles. Our safety and security solutions may be disabled or prove to be ineffective as 
a  result  of  techniques  employed  by  car  thieves,  or  the  discovery  of  technological  weaknesses  by  such  persons.  If  there 
were a systematic failure of any of our products, we could suffer significant damage to our reputation, and any insurance 
we maintain might not be sufficient to prevent us from suffering a material economic loss. 

Failure of businesses to adopt fleet management solutions could reduce the demand for our solutions. 

We  derive,  and  expect  to  continue  to  derive,  substantial  revenue  from  the  sale  of  subscriptions  for  fleet 
management solutions to commercial customers. Widespread acceptance and use of fleet management solutions is critical 
to  our  future  revenue  growth  and  success.  If  the  market  for  fleet  management  solutions  fails  to  grow,  or  grows  more 
slowly than we currently anticipate, demand for our solutions would be negatively affected.

The market for fleet management solutions is subject to changing customer demand and trends in preferences. 

Some of the potential factors that could affect interest in and demand for fleet management solutions include:

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the effectiveness and reliability of solutions;

fluctuations  in  fuel  and  vehicle  maintenance  costs,  which  are  significant  drivers  of  customer  demand  for  fleet 
management solutions;

assumptions regarding general mobile workforce inefficiency and the extent to which efficiency can be improved 
through fleet management solutions;

the  level  of  governmental  and  regulatory  burden  on  the  fields  of  transportation  and  occupational  health  and 
safety;

the price, performance, features and availability of products and services that compete with ours;

our ability to maintain high levels of customer satisfaction; and

the rate of acceptance of web-based solutions generally.

Failure  of  businesses  to  adopt  fleet  management  solutions  could  materially  and  adversely  affect  our  business, 

results of operations and financial condition.

A decline in vehicle sales and/or an increase in the sales of factory-fitted GPS solutions in new vehicles in our markets 
could result in reduced demand for our solutions, which could materially and adversely affect our revenue.

A  reduction  in  sales  of  new  vehicles  and/or  an  increase  in  factory-fitted  GPS  solutions  in  new  vehicles  could 
reduce  our  addressable  market  for  solutions.  New  vehicle  sales  may  decline  for  various  reasons,  including  adverse 
changes in the general economic environment, a reduction in our customers’ discretionary spending, or an increase in new 
vehicle  tariffs,  taxes  or  gas  prices.  A  decline  in  vehicle  production  levels  or  labor  disputes  affecting  the  automobile 
industry in the markets where we operate, may also impact the volume of new vehicle sales. A decline in sales of new 
vehicles in the markets in which we provide our solutions would result in reduced demand for such products and services, 
which could materially and adversely affect our business, results of operations and financial condition.

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Demand for our fleet management solutions decreases when prices for crude oil and natural gas decrease, which could 
materially and adversely affect our revenue.

Demand  for  our  fleet  management  solutions  can  fluctuate  with  the  prices  for  crude  oil  and  natural  gas,  which 
impact the attractiveness of our services and also directly affects our customers in the oil and gas industry, from whom we 
derive  a  significant  portion  of  our  revenues.  Subscription  revenues  from  oil  and  gas  customers  in  fiscal  year  2021 
represented 24.5% of our total subscription revenue. Generally, lower oil and gas prices reduce the return on investment 
for  many  of  our  customers.  Gains  in  fuel  efficiency  may  lead  to  a  relative  decrease  in  the  return  on  investment  of  our 
solutions  perceived  by  our  customers.  The  oil  and  gas  industry  is  complex,  and  numerous  geopolitical,  economic, 
environmental  and  other  factors  affect  pricing.  Expectations  for  future  crude  oil  and  natural  gas  prices  may  affect  our 
customers’ spending habits. Prolonged or substantial declines in crude oil and/or natural gas prices, or the perception that 
such  prices  will  remain  low,  could  materially  and  adversely  affect  our  business,  results  of  operations  and  financial 
condition.

Changes in practices of insurance companies in the markets in which we provide our solutions could materially and 
adversely affect demand for products and services.

We depend in part on the practices of insurance companies in some of our markets to support demand for certain 
of  our  products  and  services.  For  example,  in  South  Africa,  which  is  currently  the  largest  market  for  our  products  and 
services, insurance companies either mandate the installation of tracking devices as a prerequisite for providing insurance 
coverage  to  owners  of  certain  vehicles,  or  provide  discounts  on  insurance  premiums  to  encourage  vehicle  owners  to 
subscribe  to  vehicle  tracking  and  mobile  asset  recovery  solutions  such  as  ours.  We  benefit  from  insurance  companies’ 
continued practice in the South African and certain other markets:

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accepting mobile asset location technologies such as ours as a preferred security product;

providing premium discounts for using location and recovery products and services such as ours; and

• mandating the use of our products and services, or similar products and services, for certain vehicles.

If any of these policies or practices change, revenues from the sale of our products and services could decline, 

which would materially and adversely affect our business, results of operations and financial condition.

We face many risks associated with our existing and potential new international operations, which could prevent us 
from successfully expanding into new geographic markets, or operating successfully in existing geographic markets.

We are a global company with substantial assets located in a number of countries. We provide our services in 
more than 120 countries with 16 offices in 9 countries. In some international markets, customer preferences and buying 
behavior may be different, and we may use business or pricing models that are different from our traditional subscription 
model to provide fleet management solutions to customers in those markets, or we may be unsuccessful in implementing 
the  appropriate  business  model.    Our  revenue  from  new  foreign  markets  may  not  exceed  the  costs  of  establishing, 
marketing, and maintaining our international offerings.

In addition, expanding international operations into new territories may subject us to risks with which we have 

limited experience. These risks include:

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lack of familiarity with local markets, including legal and regulatory requirements;

difficulties in finding and maintaining, or potentially replacing, local dealers and distributors;

competing with established local competitors;

laws favoring local competitors;

the cost and burden of monitoring and complying with legal and regulatory requirements in new territories, and/
or changes to existing legal and regulatory requirements, including those relating to the Internet and data privacy 
and security;

fluctuations in currency exchange rates or restrictions on currency exchange;

availability of US Dollars in countries highly dependent on resource exports;

potentially  adverse  tax  consequences,  including  the  complexities  of  transfer  pricing,  value  added  or  other  tax 
systems, double taxation and restrictions and/or taxes on the repatriation of earnings;

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dependence  on  third  parties,  including  some  commercial  partners  with  whom  we  may  not  have  extensive 
experience;

increased financial accounting and reporting burdens and complexities;

political, social, and economic instability, terrorist attacks, and security concerns in general;

reduced or varied protection for intellectual property rights in some countries; and

increased exposure and vulnerability to claims that we have infringed on the intellectual property of third parties.

Operating  in  international  markets  requires  significant  management  attention  and  financial  resources.  The 
investment and additional resources required to establish operations and manage growth in additional territories may not 
produce desired levels of revenue or profitability.

Our  business  and  results  of  operations  may  be  negatively  impacted  by  the  United  Kingdom’s  withdrawal  from  the 
European Union.

Exposure to United Kingdom political developments, including the impact of the United Kingdom exiting from 
the  European  Union  (also  known  as  “Brexit”),  could  have  a  material  adverse  effect  on  our  operations,  specifically  in 
Europe. The United Kingdom’s withdrawal from the European Union on January 31, 2020 created an uncertain political 
and  economic  environment  in  the  United  Kingdom  and  potentially  across  other  EU  member  states  for  the  foreseeable 
future,  including  while  the  United  Kingdom  reviews  and  reforms  regulations  derived  from  its  prior  membership  in  the 
European Union. 

The results of our operations may be affected in a number of ways, including increasing currency exchange risk, 
generating instability in the global financial markets or negatively impacting the economies of the United Kingdom and 
Europe. The cost of servicing Europe from the United Kingdom may no longer be a viable option, and we may need to 
consider alternative options. The costs of having a UK-headquartered business may increase as a result of the potential 
weakening  of  the  British  Pound.  Changes  to  existing  trade  agreements  between  Europe  and  the  United  Kingdom  could 
lead to increased customs duties, tariffs and withholding taxes for the sale of our hardware and services from the United 
Kingdom into Europe, and may result in us being less profitable.

Security or privacy breaches in our electronic transactions, data and asset tracking sensors may expose us to additional 
liability or result in a loss of customers, either of which events could harm our business. 

Any inability on our part to protect the information security of our networks, data processing systems, software 
products  and  platforms  could  have  a  material  adverse  effect  on  our  reputation  and  profitability  by  exposing  us  to 
additional  liability,  increasing  our  expenses  relating  to  resolution  of  these  breaches  and  deterring  users  from  using  our 
products and services. Our systems and operations are vulnerable to damage or interruption from human error, a breach in 
cybersecurity, computer viruses, distributed denial of service attacks, spurious spam attacks, intentional acts of vandalism 
and similar events. We cannot assure you that our current security methods and measures will effectively counter evolving 
security risks, prevent future slowdowns or disruptions, protect against extraordinary attacks while addressing the security 
and privacy requirements of existing and future users. Any system failures, slowdowns or disruptions will likely result in 
unanticipated disruptions in service to our users, decreased levels of user satisfaction and significant negative effects on 
our reputation, which could materially and adversely affect our business.

We utilize third-party encryption and authentication technology providers to secure and review transmission of 
confidential  information  over  the  Internet,  including  private  customer  data  such  as  bank  account  numbers  and  asset 
tracking  data.  Advances  in  technological  capabilities,  new  discoveries  in  the  field  of  cryptography,  and  a  continually 
changing  landscape  of  cybersecurity  threats  as  well  as  other  events  or  developments,  could  result  in  a  compromise  or 
breach of the technology we use to protect sensitive transaction data, including the technology provided by third-parties. If 
any  such  compromise  of  our  data  security,  or  the  data  security  of  our  customers,  were  to  occur,  it  could  result  in 
misappropriation of proprietary information or interruptions in operations, and have an adverse impact on our reputation 
or the reputation of our customers. If we are unable to detect and prevent unauthorized access to or use of confidential 
information  including  bank  account  numbers  and  asset  tracking  data,  our  business,  results  of  operations  and  financial 
condition could be materially and adversely affected. Any such interruption or breach of our systems could also result in 
legal and reputational damage to our business, including legal claims and proceedings, liability under laws that protect the 
privacy of personal information, government enforcement actions and regulatory penalties, as well as remediation costs. 
We  maintain  cyber  liability  insurance;  however,  this  insurance  may  not  be  sufficient  to  cover  legal,  reputational  and 
financial losses that may occur as a result of an interruption or a breach of our systems.

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Our  operating  results  may  be  harmed  if  we  are  required  to  collect  sales,  use,  services  or  other  related  taxes  for  our 
solutions in jurisdictions where we have not historically done so.

We do not believe that we are ordinarily required to collect sales, use, services or other similar taxes from our 
customers in certain jurisdictions. However, one or more countries or states may seek to impose sales, use, services, or 
other  tax  collection  obligations  on  us,  including  for  past  sales.  For  example,  the  European  Commission  introduced 
proposals  addressing  taxation  of  digital  business  operating  within  the  European  Union,  but  has  not  yet  reached  an 
agreement on a sales tax with a scope limited to digital advertising services. As a result, certain countries, including the 
United Kingdom, Italy and France moved to introduce their own digital service tax. A successful assertion by one or more 
jurisdictions  that  we  should  collect  sales  or  other  taxes  on  the  sale  of  our  solutions,  could  result  in  substantial  tax 
liabilities, including interest and penalty charges for past sales and decrease our ability to compete for future sales. We 
review  applicable  rules  and  regulations  periodically  and,  when  we  believe  sales  and  use  taxes  apply  in  a  particular 
jurisdiction, we voluntarily engage tax authorities in order to determine how to comply with their rules and regulations. 
We cannot assure you that we will not be subject to sales and use taxes or related penalties for past sales in jurisdictions 
where  we  presently  believe  sales  and  use  taxes  are  not  due.  Furthermore,  we  cannot  be  certain  that  we  have  recorded 
sufficient provisions on our consolidated financial statements to cover taxes.

Although our client contracts ordinarily provide that our clients must pay all applicable sales and similar taxes, 
they may be reluctant to pay back taxes, and may refuse responsibility for interest or penalties associated with those taxes. 
If we are unable to collect and pay back taxes and the associated interest and penalties, we will incur unplanned expenses 
that may be substantial.

Due  to  the  nature  of  our  business,  our  services  are  provided  within  multiple  jurisdictions,  including  certain 
jurisdictions  in  which  we  may  not  have  anticipated  our  services  being  provided  or  within  which  we  may  not  have  had 
prior dealings. Accordingly, there may be unforeseen obligations related to certain jurisdictions that were not identified or 
not  adequately  provided  for  in  our  contracts.  These  obligations  could  materially  and  adversely  affect  our  financial 
position.

An  actual  or  perceived  reduction  in  vehicle  theft  and  crime  rates,  may  adversely  impact  demand  for  certain  of  our 
solutions, which could result in a loss of customers and a decline in growth.

Demand  for  our  vehicle  tracking  and  asset  recovery  solutions  is  influenced  by  prevailing  or  expected  vehicle 
theft  rates.  Vehicle  theft  rates  may  decline  as  a  result  of  various  factors,  such  as  the  availability  of  improved  security 
systems, implementation of improved or more effective law enforcement measures, and improved economic or political 
conditions in markets that have high theft rates.  If vehicle theft rates in our markets decline significantly, or if vehicle 
owners or insurance companies believe that vehicle theft rates have declined or are expected to decline, demand for some 
of our products and services may decline, which could result in a loss of customers and a decline in growth.

We  are  subject  to  U.S.  and  other  anti-corruption  laws,  trade  controls,  economic  sanctions  and  similar  laws  and 
regulations,  including  those  in  the  jurisdictions  where  we  operate.  Our  failure  to  comply  with  these  laws  and 
regulations could subject us to civil, criminal and administrative penalties and harm our reputation.

Doing  business  on  a  worldwide  basis  requires  us  to  comply  with  the  laws  and  regulations  of  various  foreign 
jurisdictions.  These  laws  and  regulations  place  restrictions  on  our  operations,  trade  practices,  partners  and  investment 
decisions.  In  particular,  our  operations  are  subject  to  U.S.  and  foreign  anti-corruption  and  trade  control  laws  and 
regulations,  such  as  the  Foreign  Corrupt  Practices  Act  (the  “FCPA”),  various  export  controls  and  economic  sanctions 
programs, including those administered by the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”), 
as well as Australian and European sanctions. We monitor compliance in accordance with the ten principles as set out in 
the  United  Nations  Global  Compact  Principles,  the  Organization  for  Economic  Co-operation  and  Development 
recommendations relating to corruption, and the International Labor Organization Protocol in terms of certain of the items 
to  be  monitored.  As  a  result  of  doing  business  in  foreign  countries  and  with  foreign  partners,  we  are  exposed  to  a 
heightened risk of violating anti-corruption and trade control laws as well as sanctions regulations.

The  FCPA  prohibits  us  from  providing  anything  of  value  to  foreign  officials  for  the  purposes  of  obtaining  or 
retaining  business,  or  securing  any  improper  business  advantage.  It  also  requires  us  to  keep  books  and  records  that 
accurately and fairly reflect our transactions. As part of our business, we may deal with state-owned business enterprises, 
the  employees  of  which  are  considered  foreign  officials  for  purposes  of  the  FCPA.  In  addition,  the  United  Kingdom 
Bribery Act (the “Bribery Act”) which came into effect on July 1, 2011, extends beyond bribery of foreign public officials 
and also applies to transactions with individuals not employed by a government. The Bribery Act further punishes both 

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the giving and receiving of bribes, whereas the FCPA only prohibits payment of a bribe. The provisions of the Bribery 
Act  are  also  more  onerous  than  the  FCPA  in  a  number  of  other  respects,  including  jurisdiction,  non-exemption  of 
facilitation  payments  and  penalties.  Some  of  the  international  locations  in  which  we  operate,  lack  a  developed  legal 
system and have higher than normal levels of corruption.

Economic  sanctions  programs  restrict  our  business  dealings  with  certain  sanctioned  countries,  persons  and 
entities.  In  addition,  because  we  act  through  dealers  and  distributors,  we  face  the  risk  that  our  dealers,  distributors  and 
customers might further distribute our products to a sanctioned person or entity, or an ultimate end-user in a sanctioned 
country, which might subject us to an investigation concerning compliance with OFAC or other sanctions regulations. 

Violations of anti-corruption laws, trade control laws and sanctions regulations are punishable by civil penalties, 
including  fines,  denial  of  export  privileges,  injunctions,  asset  seizures,  debarment  from  government  contracts  and 
revocations  or  restrictions  of  licenses,  as  well  as  criminal  fines  and  imprisonment.  We  have  developed  policies  and 
procedures as part of a company-wide compliance program that is designed to assist our compliance with applicable U.S. 
and international anti-corruption and trade control laws and regulations, including the FCPA, the Bribery Act and trade 
controls and sanctions programs administered by OFAC, and provide regular training to our employees to comply with 
these laws and regulations. However, there can be no assurance that all of our employees, consultants, partners, agents or 
other  associated  persons  will  not  take  actions  in  violation  of  our  policies  and  these  laws  and  regulations,  or  that  our 
policies and procedures will effectively prevent us from violating these regulations in every transaction in which we may 
engage, or provide a defense to any alleged violation. In particular, we may be held liable for the actions that our local, 
strategic or joint venture partners take inside or outside of the United States, even though our partners may not be subject 
to  these  laws.  Such  a  violation,  even  if  our  policies  prohibit  it,  could  materially  and  adversely  affect  our  reputation, 
business,  results  of  operations  and  financial  condition.  Our  continued  international  expansion,  including  in  developing 
countries, and our development of new partnerships and joint venture relationships worldwide, could increase the risk of 
FCPA, OFAC or Bribery Act violations in the future.

Operating  in  emerging  markets  subjects  us  to  greater  risks  than  those  we  would  face  if  we  only  operated  in  more 
developed markets, which could increase our operating costs and inhibit our growth plan.

Emerging  markets,  including  Africa,  Eastern  Europe,  Mexico,  the  Middle  East,  Asia  and  South  America,  are 
subject to greater risks than more developed markets. The Middle East region is experiencing ongoing instability, which 
has affected and may continue to affect our growth in the region. The Brazilian market continues to experience political 
and economic issues such as high unemployment rates, high inflation rates and corruption allegations, which affect our 
growth  in  the  region  and  our  ability  to  introduce  new  services  to  the  region.  South  Africa  is  experiencing  political  and 
economic  issues,  as  well  as  high  unemployment  rates,  which  could  affect  our  ability  to  maintain  our  existing  customer 
base as well as our ability to grow our existing customer base. The political, economic and market conditions in many 
emerging markets present risks that could make it more difficult to operate our business successfully. These risks include:

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political and economic instability, including higher rates of inflation and currency fluctuations;

higher levels of corruption, including bribery of public officials;

loss due to civil strife, acts of war or terrorism, guerrilla activities and insurrection;

a lack of well-developed legal systems which could make it difficult for us to enforce our intellectual property 
and contractual rights;

logistical and communications challenges;

potential adverse changes in laws and regulatory practices, including import and export license requirements and 
restrictions, tariffs, legal structures and tax laws;

difficulties in staffing and managing operations and ensuring the safety of our employees;

restrictions on the right to convert or repatriate currency or export assets;

greater risk of uncollectible accounts and longer collection cycles; and

introduction or changes to indigenization and empowerment programs.

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Laws and regulations relating to the Internet and data privacy in the markets in which we operate are complex and 
continuously  evolving,  and  compliance  costs  are  high.  As  these  laws  and  regulations  continue  to  evolve,  we  may  be 
required  to  increase  our  compliance-related  expenditures  or  limit  the  manner  in  which  we  collect  information,  the 
types  of  information  that  we  collect,  or  the  solutions  that  we  offer,  which  may  impede  our  ability  to  provide  our 
solutions or may reduce our profit margins in specific geographic regions.

Various laws and regulations associated with the Internet and data privacy are complex and increase our cost of 
doing business. Furthermore, these laws and regulations expose us to fines and penalties if we fail to comply with them. 
Although  we  have  implemented  procedures  designed  to  comply  with  international  practices  and  have  established 
additional  group  policies,  charters  and  procedures  to  assist  in  maintaining  data  privacy  and  data  security,  we  have  not 
undertaken a formal legal review to determine our compliance with data privacy and data security laws in jurisdictions 
outside of the UK, the European Union and South Africa. 

Furthermore, there can be no assurance that our employees, contractors and agents will comply with the policies 
and procedures we establish regarding data privacy and data security, particularly as we expand our operations through 
organic  growth  and  acquisitions.  While  our  employees  may  violate  our  policies  and  procedures,  the  Company  remains 
responsible for, and obligated to implement, policies and procedures and enter into contracts with service providers that 
require appropriate protection. Any violations could subject us to civil or criminal penalties, including substantial fines or 
prohibitions on our ability to offer our products in one or more countries, and could also materially damage our reputation, 
our brand, our international expansion efforts, our business, results of operations and financial condition.

The  transmission  of  data  over  the  Internet  and  cellular  networks  is  a  critical  component  of  our  software-as-a-
service (“SaaS”) business model. Additionally, as cloud computing continues to evolve, increased regulation by federal, 
state  or  foreign  agencies  becomes  more  likely,  particularly  in  the  areas  of  data  privacy  and  data  security.  In  addition, 
taxation  of  services  provided  over  the  Internet  or  other  charges  imposed  by  government  agencies,  or  by  private 
organizations  for  accessing  the  Internet,  may  be  imposed.  Any  regulation  imposing  greater  fees  for  Internet  use  or 
restricting information exchange over the Internet, could result in a decline in the use of the Internet and the viability of 
Internet-based services, which could harm our business.

Our  solutions  and  products  enable  us  to  collect,  manage  and  store  a  wide  range  of  data  related  to  fleet 
management  such  as  mobile  asset  location  and  fuel  usage,  speed  and  mileage.  We  obtain  our  data  from  a  variety  of 
sources, including our customers and third-party providers. The United States and various state governments have adopted 
or  proposed  limitations  on  the  collection,  distribution  and  use  of  personal  data,  as  well  as  requirements  that  must  be 
followed if a breach of such personal data occurs. The California Consumer Privacy Act (“CCPA”), effective January 1, 
2020,  was  the  first  consumer  privacy  law  in  the  United  States.  The  CCPA  created  new  privacy  rights  for  California 
consumers  which  will  be  expanded  by  the  newly  passed  California  Privacy  Rights  Act  (“CPRA”),  effective  January  1, 
2023. Virginia recently became the second state to enact a consumer privacy law, the Virginia Consumer Data Protection 
Act  (“CDPA”).  Effective  January  1,  2023,  the  CDPA  will  also  provide  Virginia  consumers  with  new  privacy  rights. 
Failure to comply to the CCPA or in future with the CPRA and CDPA (to the extent required) could result in penalties.

In the European Union, the General Data Protection Regulation (“GDPR”) came into effect on May 25, 2018. 
GDPR  contains  robust  obligations  on  data  processors  and  heavy  documentation  requirements  for  data  protection 
compliance  by  companies.  Amongst  other  requirements,  GDPR  governs  data  collection,  use,  storage  and  disclosure  of 
personal  data  in  the  European  Union.  GDPR  requires  informed  consent  for  the  use  of  cookies  and  direct  electronic 
marketing and imposes conditions on obtaining valid consent. Failure to comply with GDPR could result in penalties and 
fines for noncompliance. In addition to GDPR, the EU has another draft regulation in the approval process that focuses on 
the right to privacy. The proposed regulation, known as the ePrivacy Regulation would replace the member state laws that 
implement the current European Union ePrivacy Directive. The ePrivacy Regulation will significantly increase fines for 
non-compliance.

In the United Kingdom, data protection is governed by the Data Protection Act 2018 and the UK GDPR (which 
adopts the EU GDPR and procedures as at 31 December 2020 only). At present, the UK and EU regimes are similar. The 
UK framework places equivalent obligations on Controllers and Processors to those set out in the EU GDPR including 
obligations on Controllers to ensure lawful grounds for processing data, adequate security measures are in place to secure 
it, and equivalent rights are available to UK citizens to protect their personal data. As a non-EU Member state, the UK 
falls outside the free-data flow area between EU Member states. The UK Information Commissioner (as regulator instead 
of National Data Protection Authorities (“NDPAs”)) has recognized data transfers from the UK into the EU as lawful, on 
the grounds that the EU GDPR offers “adequate and equivalent protection” for personal data. The EU has established a 
temporary “adequacy bridge” (set out in the UK-EU Trade and Cooperation Agreement 2020) to enable the continuation 

31

of data flows on an interim basis from the EU to the UK, pending a formal decision from the EU to accept the adequacy of 
the UK data protection regime post-Brexit.  This acceptance is anticipated to be approved during 2021. In the event that 
the adequacy is not approved, Standard Contractual Clauses can be implemented to manage transfers without significant 
disruption to compliance. 

The Protection of Personal Information Act, No. 4 of 2013 (the “POPI Act”) was promulgated into law in South 
Africa  in  November  2013.  Certain  sections  of  the  POPI  Act  came  into  effect  on  April  11,  2014.  The  majority  of  the 
remaining  sections  (especially  the  sections  that  create  compliance  requirements)  came  into  effect  on  July  1,  2020.  The 
POPI Act allows for a one year transition period from its commencement for all persons to comply with its requirements, 
being until June 30, 2021, where after the last remaining sections, and thus the full POPI Act, will come into effect. Any 
failure  to  comply  with  the  POPI  Act  may  result  in  a  fine  not  exceeding  R10  million  and/or  imprisonment  of  up  to  10 
years, depending on the severity of such failure.

We continuously update and will continue to evaluate our group data protection and security policies, charters, 

and procedures to assist in maintaining data privacy and data security in line with international practices.

We may also be subject to costly notification and remediation requirements if we, or a third party, determines 
that we have been the subject of a data breach involving personal data of individuals. Data breach notification regulations 
vary among the countries where we conduct business, and also vary among the states of the United States, and any such 
breach involving personal data could be subject to any number of these requirements.

As  noted  above,  we  have  sought  to  implement  internationally  recognized  practices  regarding  data  privacy  and 
data security. If our privacy or data security measures fail to comply, or are perceived to fail to comply, with current or 
future laws and regulations, we may be subject to litigation, regulatory investigations, fines or other liabilities. Moreover, 
if future laws and regulations limit our customers’ ability to use and share this data or our ability to store, process and 
share data with our customers over the Internet, demand for our solutions could decrease and our costs could increase. We 
might also have to limit the manner in which we collect data, the types of personal data that we collect, or the solutions we 
offer. Any of these risks would materially and adversely affect our business, results of operations and financial condition.

A governmental challenge to our transfer pricing policies or practices could impose significant costs on us.

The group has intercompany transactions and consequently closely monitors the appropriateness of its transfer 
pricing policies and compliance therewith. The global transfer pricing environment, including with respect to operational 
and reporting requirements, is continuously evolving and subject to input from multiple sources and jurisdictions. These 
complexities require management to closely monitor new developments, which it does. 

Many  countries  routinely  examine  transfer  pricing  policies  of  taxpayers  subject  to  their  jurisdiction,  and 
authorities  challenge  transfer  pricing  policies  aggressively  where  there  is  potential  non-compliance  and  impose 
interest  and  penalties  where  non-compliance  is  determined.  Although  the  documentation  of  and  support  for  our 
transfer pricing policies has not been the subject of a governmental proceeding beyond examination to date, there can be 
no  assurance  that  a  governmental  authority  will  not  challenge  these  policies  more  aggressively  in  the  future  or,  if 
challenged, that we will prevail. We could suffer costs related to one or more challenges to our transfer pricing. 

Although South Africa signed the Multilateral Competent Authority Agreement on the Exchange of Country-by-
Country  (“CbC”)  Reports  on  January  27,  2016,  and  published  its  CbC  Reporting  Regulations  on  December  23,  2016 
(“CbC Regulations”), the Company is not under any obligation to file a CbC Report as its turnover is below the required 
threshold. In terms of the CbC Regulations, the ultimate parent entity of Multinational Enterprise Groups (“MNE Group”) 
with total consolidated group revenue of at least R10 billion (or €750 million should the MNE Group be headquartered 
outside of South Africa), must submit a CbC Report to the South African Revenue Service (“SARS”).

In  addition  to  the  CbC  Regulations,  any  entity  which  has  entered  into  cross-border  related  party  transactions, 
which exceed or are reasonably expected to exceed R100 million per year in the aggregate, must submit a “Master File” 
and “Local File” to SARS.  

MiX Telematics International meets this threshold and therefore is required to submit Master File and Local File 

returns.

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Reduction in regulation in certain markets may adversely impact demand for certain of our solutions by reducing the 
necessity for, or desirability of, our solutions.

Regulatory  compliance  and  reporting  is  driven  by  legislation  and  requirements,  which  are  often  subject  to 
change, from regulatory authorities in nearly every jurisdiction globally. For example, in the United States, fleet operators 
can face numerous complex regulatory requirements, including mandatory Compliance, Safety and Accountability driver 
safety  scoring,  hours  of  service,  compliance  and  fuel  tax  reporting.  The  reduction  in  regulation  in  certain  markets  may 
adversely impact demand for certain of our solutions, which could materially and adversely affect our business, financial 
condition and results of operations.

Failure  to  correctly  implement  a  new  Enterprise  Resource  Planning  (“ERP”),  Customer  Relationship  Management 
System (“CRM”) and billing system could have a material and adverse effect on our operations. 

We have completed the implementation of a new fully-integrated ERP, CRM and billing system in the African 
Fleet Subsidiaries.  The overall aim of these new systems is to enable management to achieve enhanced quality, reliability 
and  timeliness  of  information;  improve  integration  and  visibility  of  information  stemming  from  different  management 
functions and countries; and optimize global management of corporate processes.

The adoption of a new ERP, CRM and billing system, which will replace the various accounting systems within 
our individual operations, poses several challenges relating to, among other things, project governance, migration of data, 
potential instability of the new system, communication of new rules and procedures, training of personnel and maintaining 
effective internal controls. We are aware of the potential risks associated with a global system implementation and intend 
to  adopt  mitigation  plans  and  contingency  plans,  in  order  to  ensure  business  continuity,  this  includes  mitigating  issues 
noted during the pilot implementation before embarking on the full roll-out. However, there can be no assurance that a 
new ERP, CRM and billing system will be successfully implemented and failure to do so could have a material adverse 
effect on our operations and ability to execute on our growth strategy. 

If the accounting estimates we make, and the assumptions on which we rely, in preparing our consolidated financial 
statements prove inaccurate, our actual results may be adversely affected. 

Our consolidated financial statements have been prepared in accordance with GAAP. The preparation of these 
consolidated  financial  statements  requires  us  to  make  estimates  and  assumptions  about,  among  other  things,  the 
assessment  of  expected  cash  flows  used  in  evaluating  goodwill  and  long-lived  assets  for  impairment,  the  amortization 
period for deferred commissions, the determination of useful lives of the Company’s customer relationships, maintenance 
and warranty accruals, contingencies, expected credit losses, the classification of devices and other hardware as in-vehicle 
devices (equipment) versus inventory based on the future expectation of the different types of customer contracts, income 
and deferred taxes, unrecognized tax benefits, valuation allowances on deferred tax assets and stock-based compensation. 
These estimates and assumptions affect the reported amounts of our assets, liabilities, revenues and expenses, the amounts 
of charges accrued by us, and related disclosure of contingent liabilities. We base our estimates on historical experience 
and on various other assumptions that we believe to be reasonable under the circumstances and at the time they are made. 
If our estimates or the assumptions underlying them are not correct, actual results may differ materially from our estimates 
and we may need to, among other things, accrue additional charges that could adversely affect our results of operations, 
which  in  turn  could  adversely  affect  our  stock  price.  In  addition,  new  accounting  standards,  amendments  and 
interpretations of accounting standards have occurred and may occur in the future that could adversely affect our reported 
financial results.

We  may  be  exposed  to  risks  related  to  litigation  and  administrative  proceedings  that  could  materially  and  adversely 
affect our business, results of operations and financial condition. 

Our  business  may  expose  us  to  litigation  and  administrative  proceedings  relating  to  labor,  regulatory,  tax 
proceedings, governmental investigations, tort claims, contractual disputes and criminal prosecution, among other matters, 
that  could  materially  and  adversely  affect  our  business,  results  of  operations,  and  financial  condition.  In  the  context  of 
these  proceedings,  we  may  not  only  be  required  to  pay  fines  or  monetary  damages  but  also  be  subject  to  sanctions  or 
injunctions  affecting  our  ability  to  continue  our  operations.  While  we  may  contest  these  matters  vigorously  and  make 
insurance  claims  when  appropriate,  litigation  and  other  proceedings  are  inherently  costly  and  unpredictable,  making  it 
difficult  to  accurately  estimate  the  outcome  of  actual  or  potential  litigation  or  proceedings.  Although  we  will  establish 
provisions in accordance with the requirements of GAAP, the amounts that we reserve could vary significantly from any 
amounts  we  actually  pay  due  to  the  inherent  uncertainties  in  the  estimation  process.  In  addition,  litigation  and 
administrative  proceedings  can  involve  significant  management  time  and  attention  and  be  expensive,  regardless  of 

33

outcome. During the course of any litigation and administrative proceedings, there may be announcements of the results 
of hearings and motions and other interim developments. If securities analysts or investors regard these announcements as 
negative,  the  trading  price  of  our  ordinary  shares  and  ADSs  may  decline.  For  more  information,  see  “Item  3.  Legal 
Proceedings.”

Risks Related to Intellectual Property

We  have  not  traditionally  relied  on  patents  to  protect  our  intellectual  property,  and  we  rely  on  trade  secrecy  laws, 
confidentiality  agreements,  confidentiality  procedures  and  contractual  restrictions  to  establish  and  protect  our 
intellectual property rights, which provide only limited protection and may subject us to litigation.

Our future success and competitive position depend in part on our ability to protect our intellectual property and 
proprietary technologies. We rely primarily on trade secrecy laws, confidentiality agreements, confidentiality procedures 
and  contractual  restrictions  to  establish  and  protect  our  intellectual  property  rights,  all  of  which  provide  only  limited 
protection  and  may  not  currently,  or  in  the  future,  provide  us  with  a  competitive  advantage.  Our  confidentiality 
agreements  with  our  employees,  licensees,  independent  contractors  and  other  advisers  may  not  effectively  prevent 
disclosure of confidential information and may not provide an adequate remedy in the event of unauthorized disclosure of 
confidential information. In addition, others may independently discover our trade secrets or develop similar technologies 
and processes, and, in either event we would not be able to assert trade secret rights. 

We also rely, to a limited extent, on patent, trademark and copyright law. A patent covering certain aspects of our 
Beam-e product was issued in South Africa during fiscal year 2014 and a patent covering a method for driver verification 
was issued during fiscal year 2015. A further patent for an asset tracking system and method was issued in Brazil on May 
4, 2021. We have traditionally not sought patent protection over our intellectual property. As a result, we may not be able 
to successfully defend our intellectual property from third-party infringement.

We cannot assure you that any future trademark registrations will be issued for pending or future applications, or 
that any registered trademarks will be enforceable, or provide adequate protection of our proprietary rights, or that any 
such trademarks will not be challenged, invalidated, or circumvented.

Effective patent, trademark, copyright, and trade secret protection may not be available in every country in which 
our  solutions  are  available,  or  where  we  have  employees  or  independent  contractors.  In  addition,  the  legal  standards 
relating to the validity, enforceability, and scope of protection of intellectual property rights in Internet-related industries 
are uncertain and continue to evolve. The steps we have taken, and will take, may not prevent unauthorized use, reverse 
engineering, or misappropriation of our technologies and we may not be able to detect any of the foregoing. Any of the 
foregoing events could materially and adversely affect our business, results of operations and financial condition.

An  assertion  by  a  third  party  that  we  are  infringing  on  its  intellectual  property  rights  could  subject  us  to  costly  and 
time-consuming litigation or expensive licenses.

The fleet management, mobile asset management and technology industries are characterized by the existence of 
a  large  number  of  patents,  copyrights,  trademarks  and  trade  secrets  and  by  frequent  litigation  based  on  allegations  of 
infringement or other violations of intellectual property rights. Much of this litigation involves patent-holding companies 
or other adverse patent owners who have no relevant product revenues of their own, and against whom our own limited 
patent  portfolio  may  provide  little  or  no  deterrence.  We  have  been  subject  to  such  claims  in  the  past  and  may  face 
additional claims in the future.

We have not historically conducted comprehensive art searches to determine whether our solutions infringe the 
patent rights of third parties in our current markets, or those markets we may enter in the future. Third parties may assert 
that  we  are  infringing  on  patents,  of  which  we  are  currently  unaware  and  that  would  have  been  disclosed  by  prior  art 
searches if they had been conducted. Our status as a public company in the United States has raised our visibility and may 
invite  holders  of  patents  who  have  not  previously  sought  to  enforce  them  against  us,  to  bring  or  threaten  claims  for 
infringement  or  seek  to  negotiate  royalty  or  other  payments  from  us.  The  fact  that  we  have  relatively  few  patents 
associated with our intellectual property means that we may not be able to successfully defend our intellectual property 
from  third-party  infringement.  Any  of  the  foregoing  could  materially  and  adversely  affect  our  business,  results  of 
operations and financial condition.

We  cannot  assure  you  that  we  will  prevail  in  any  future  intellectual  property  infringement  litigation  given  the 
complex  technical  issues  and  inherent  uncertainties  in  such  litigation.  Defending  such  claims,  regardless  of  their  merit, 

34

could  be  time-consuming  and  distracting  to  management,  result  in  costly  litigation  or  settlement,  cause  development   
delays, or require us to enter into royalty or licensing agreements. In addition, we are obligated to indemnify some of our 
customers and other contract counterparties against third parties’ claims of intellectual property infringement based on our 
solutions.  If  our  solutions  violate  any  third-party  intellectual  property  rights,  we  could  be  required  to  withdraw  those 
solutions  from  the  market,  re-develop  those  solutions  or  seek  to  obtain  licenses  from  third  parties,  which  might  not  be 
available  on  reasonable  terms,  or  at  all.  Any  efforts  to  redevelop  our  solutions,  obtain  licenses  from  third  parties  on 
favorable terms or license a substitute technology might not be successful and, in any case, might substantially increase 
our costs and harm our business, financial condition and operating results. Withdrawal of any of our solutions from the 
market could harm our business, financial condition and operating results.

Our  software  may  contain  undetected  defects  or  software  errors,  which  could  result  in  damage  to  our  reputation  or 
market rejection of our products.

We must update our solutions quickly to keep pace with the rapidly changing market, including the third-party 
software and devices with which our solutions integrate, and we have a history of frequently introducing new releases. 
Our solutions and/or updates to our solutions could contain errors or defects, which were not detected during our review 
processes, especially when first introduced or when new versions are released. Our software may not be free from errors 
or defects, which could result in damage to our reputation or harm to our operating results.

We warrant that our hardware will be free of defects for various periods of time. The operation of the hardware is 
controlled  by  the  firmware  loaded  on  the  hardware.  We  generally  provide  firmware  updates  to  our  fleet  customers  by 
“over-the-air”  wireless  communication  of  the  updated  firmware  directly  to  our  customers’  in-vehicle  devices.  If  the 
firmware does not function as expected and it prevents the uploading of updated firmware, then the problem can not be 
corrected  by  an  over-the-air  update  and  will  require  direct  servicing  of  the  installed  on-board  computer  by  trained 
personnel,  which  imposes  a  very  significant  cost  on  us.  Variations  among  communications  protocols  in  the  markets  in 
which we operate increase the risk of error in the remote installation of firmware. Although we attempt to manage this risk 
by introducing firmware updates in stages, so that the success of deployment can be assessed on a small number of in-
vehicle devices before the deployment risk is expanded to a larger customer base, there can be no assurance that we will 
be  successful  in  detecting  firmware  operation  and  integration  problems  or  otherwise  in  managing  our  exposure  to 
remediation expense related to the deployment of firmware updates.

Our “over-the-air” transmission of firmware updates could permit a third party to disable our customers’ in-vehicle 
devices  or  introduce  malware  into  our  customers’  in-vehicle  devices,  which  could  expose  us  to  widespread  loss  of 
service and customer claims. 

“Over-the-air” transmission of our firmware updates may provide the opportunity for a third party, who has deep 
inside knowledge of our systems, to modify or disable our customers’ in-vehicle systems or introduce malware into our 
customers’ in-vehicle systems. No such incidents have occurred to date, but there can be no assurance that they will not 
occur  in  the  future.  Damage  to  our  customers’  in-vehicle  devices  as  a  result  of  such  incidents  could  only  be  remedied 
through direct servicing of their installed in-vehicle devices by trained personnel, which would impose a very significant 
cost on us, particularly if the incidents are widespread. Moreover, such incidents could expose us to widespread loss of 
service and claims by our customers under various theories of liability, the outcome of which would be uncertain. Third 
party interference with our over-the-air transmission of firmware, or with our customers’ in-vehicle devices during such 
process, could materially and adversely affect our business, financial condition and results of operations.

Any  significant  disruption  in  service  on,  or  security  breaches  of,  our  SaaS  platform  or  computer  systems,  could 
compromise our information, damage our reputation and result in a loss of customers.  

Our  brand,  reputation,  and  ability  to  attract,  retain,  and  serve  our  customers  depend  upon  the  reliable 
performance  of  our  service  and  our  customers’  ability  to  access  our  solutions  at  all  times.  Our  customers  rely  on  our 
solutions  to  make  operating  decisions  related  to  their  fleet,  as  well  as  to  measure,  store  and  analyze  valuable  data 
regarding their businesses. We collect and store sensitive data, including data transmitted from our customers’ in-vehicle 
devices  concerning  the  location  of  their  mobile  assets,  as  well  as  personally  identifiable  information  concerning  our 
customers and employees. Our solutions are vulnerable to interruption and our data centers are vulnerable to damage or 
interruption  from  human  error,  intentional  malicious  acts,  computer  viruses  or  hackers,  pandemics,  earthquakes, 
hurricanes,  floods,  fires,  war,  terrorist  attacks,  power  losses,  hardware  failures,  systems  failures,  telecommunications 
failures and similar events, any of which could limit our customers’ ability to access our solutions. Prolonged delays or 
unforeseen difficulties in connection with adding capacity or upgrading our network architecture may cause our service 
quality  to  suffer.  Any  event  that  significantly  disrupts  our  service  or  exposes  our  data  to  misuse  could  damage  our 

35

reputation and harm our business and operating results, including causing us to issue credits to customers, subjecting us to 
potential liability, reducing our customer retention rates, or increasing our cost of acquiring new customers, any of which 
would have the effect of reducing our revenue and could materially and adversely affect our business, results of operations 
and financial condition.

Any breach of our data or system security could result in our customer data being accessed, publicly disclosed, 
lost or stolen, our business and operations being interrupted, a loss of confidence in our products and services and other 
negative consequences such as civil liability, including under laws that protect the privacy of personal information, and 
regulatory penalties, any or all of which could materially and adversely affect our business, financial condition and results 
of operations.

In addition, we store data, host our solutions and serve all of our customers from our servers, which are located at 
third-party data center facilities in Algiers in Algeria, Sydney in Australia, Muscat in Oman, Dublin in Ireland, Dubai in 
UAE  and  Virginia  in  the  United  States.  While  we  control  and  have  access  to  the  servers  and  some  of  the  physical 
components  that  are  located  in  these  external  data  centers,  we  do  not  control  the  operation  of  these  facilities  or  certain 
equipment. Problems faced by our third-party data center locations, with the telecommunications network providers with 
whom they or we contract, or with the systems by which our telecommunications providers allocate capacity among their 
customers, including us, could adversely affect the experience of our customers. Third-party operators of our data centers 
could decide to close their facilities without adequate notice. In addition, any financial difficulties, such as bankruptcy, 
faced by our secure third-party data center operators or any of the service providers with whom they or we contract may 
have negative effects on our business, the nature and extent of which are difficult to predict.

In addition to data hosted at third party data centers, we have transitioned the vast majority of our data to cloud-
based service platforms such as Amazon Web Services (“AWS”) and Azure. The use of such service presents similar risks 
to the use of a conventional third party hosted environment, although at a level that is viewed internally as considerably 
lower. The use of cloud-based servicing may however present additional complexity which may be more easily managed 
using physical data centers, for example the jurisdiction of data and applicability of various laws and regulations denoting 
the transfer of data between jurisdictions is more complex in a cloud based environment.

Certain  of  our  customer  agreements  currently,  and  may  in  the  future,  provide  minimum  service  level 
commitments regarding items such as uptime, functionality or performance. If we are unable to meet the stated service 
level  commitments  for  these  customers,  or  suffer  extended  periods  of  service  unavailability,  we  are  or  may  be 
contractually obligated to provide these customers with credits for future subscriptions, provide services at no cost or pay 
other  penalties,  which  could  adversely  impact  our  profitability.  Additionally,  if  our  contracted  or  physical  capacity  is 
unable  to  keep  up  with  our  growing  needs,  this  could  have  an  adverse  effect  on  our  business.  Our  disaster  recovery 
systems are located at our third-party hosting facilities. We use a redundant architecture and regularly review and increase 
capacity. However, our systems have not been tested under all disaster conditions and may not have sufficient capacity to 
recover all data and services in the event of an outage. In the event of a disaster in which our disaster recovery systems are 
irreparably damaged or destroyed, we would experience interruptions in access to our services. Any changes in third-party 
service  levels  at  our  data  centers  or  any  errors,  defects,  disruptions,  or  other  performance  problems  with  our  solutions 
could harm our reputation and may damage our data. Interruptions in our services could materially and adversely affect 
our business, results of operations and financial condition, cause us to issue refunds to customers, subject us to potential 
liability, or adversely affect our subscriber retention rates.

In South Africa we are reliant on Eskom (South African Power Utility), which has had challenges in meeting the 
country’s power demand, resulting in load shedding and intermittent power outages. Although it has not resulted in our 
operations being impacted directly, not having power in some of the Global System for Mobile Communications (“GSM”) 
signal towers may impact our ability to locate and track vehicles in that area.

Our solutions rely on third-party software and any inability to license such software from third parties could render 
our solutions ineffectual.

We rely on software and other intellectual property licensed from third parties, including mapping software and 
data from Google and Here, to develop and provide solutions to our customers. In addition, we may need to obtain future 
licenses from third parties to use software or other intellectual property associated with our solutions. We cannot assure 
you that these licenses will be available to us on acceptable terms, without significant price increases or at all. Any loss of 
the  right  or  inability  to  obtain  the  right  to  use  any  such  software  or  other  intellectual  property  required  for  the 
development  and  maintenance  of  our  solutions  could  result  in  interruptions  in  the  provision  of  our  solutions  until 

36

equivalent technology is either developed by us, or, if available from others, is identified, obtained, and integrated, which 
could harm our business.

In  addition,  we  incorporate  some  open  source  software  into  our  platform.  The  terms  of  many  open  source 
licenses to which we are subject have not been interpreted by U.S. courts or courts of other jurisdictions, and there is a 
risk that those licenses could be construed in a manner that imposes unanticipated conditions or restrictions on our ability 
to commercialize our solutions. In that event, we could be required to seek licenses from third parties in order to continue 
offering  our  solutions,  to  re-develop  our  solutions,  to  discontinue  sales  of  our  solutions,  or  to  release  our  proprietary 
software source code under the terms of an open-source license, any of which could adversely affect our business.

We  depend  on  third-party  technology,  including  cellular  and  GPS  networks,  and  any  disruption,  failure  or 

increase in costs could impede the functionality of our solutions.

Two  critical  links  in  our  current  solutions  are  between  in-vehicle  devices  and  GPS  satellites,  and  between  in-
vehicle devices and cellular networks, which allow us to obtain location data and transmit it to our system. Increases in 
the fees charged by cellular carriers for data transmission or changes in the cellular networks, such as a cellular carrier 
discontinuing  support  of  the  network  currently  used  by  our  in-vehicle  devices,  requiring  retrofitting  of  our  in-vehicle 
devices, could increase our costs and impact our profitability. We have initiated activities to migrate new installations to 
the next generation of cellular network compatibility, in order to maximize expected useful life of our in-vehicle devices. 
However,  cellular  carriers  could  in  the  future  discontinue  support  for  our  currently  utilized  cellular  technologies.  Also, 
while  we  have  included  the  ability  to  store  GPS  data  in  our  in-vehicle  devices  in  case  of  temporary  cellular  network 
connectivity  failure,  widespread  disruptions  or  extended  failures  of  the  cellular  networks  would  adversely  affect  our 
solutions’ functionality and utility and harm our financial results.

GPS is a satellite-based navigation and positioning system consisting of a network of orbiting satellites. These 
satellites and their ground support systems are complex electronic systems, subject to electronic and mechanical failures 
and  possible  sabotage  and  it  is  not  certain  that  the  U.S.  government  will  remain  committed  to  the  operation  and 
maintenance  of  GPS  satellites  in  the  future.  In  addition,  technologies  that  rely  on  GPS  depend  on  the  use  of  radio 
frequency bands and any modification of the permitted uses of these bands may adversely affect the functionality of GPS 
and, in turn, our solutions. The satellites and their ground control and monitoring stations are maintained and operated by 
the  U.S.  Department  of  Defense,  which  does  not  currently  charge  users  for  access  to  the  satellite  signals  and  does  not 
impose on the ability to access location data. We cannot assure you that it will not do so in the future. Any disruption, 
failure, increase in costs or regulatory hurdles could impede the functionality and/or cost of our solutions, which could 
adversely affect our business. The communication systems that we use to host and transmit data may be subject to security 
incidents, which may also subject the Company to regulatory enforcement and client pressures.

Our solutions integrate with third-party technologies and if our solutions become incompatible with these technologies, 
our solutions would lose functionality and our customer acquisition and retention could be adversely affected.

Our solutions integrate with third-party software and devices to allow our solutions to perform key functions. We 
cannot guarantee that this ease of integration will continue or that we will be able to integrate with other products at all or 
without  additional  cost.  Additionally,  previously  unidentified  errors,  viruses  or  bugs  may  also  be  present  in  third-party 
software that our customers use in conjunction with our solutions. Changes to third-party software that our customers use 
in conjunction with our solutions could also render our solutions ineffective. Customers may conclude that our software is 
the cause of these errors, bugs or viruses and terminate their subscriptions. The inability to easily integrate with, or the 
presence of any defects in, any third-party software could result in increased costs, or in delays in software releases or 
updates  to  our  products  until  such  issues  have  been  resolved,  which  could  damage  our  reputation  and  materially  and 
adversely affect our business, results of operations and financial condition.

Risks Related to South Africa

Fluctuations in the value of the South African Rand have had, and will continue to have, a significant impact on our 
reported revenues and results of operations, which may make it difficult to evaluate our business performance between 
reporting periods and may also adversely affect the price of our ADSs.

The majority of our subscription agreements and operating expenses are incurred outside the United States and 
denominated  in  foreign  currencies  and  are  subject  to  fluctuations  due  to  changes  in  foreign  currency  exchange  rates, 
particularly changes in the South African Rand. Currency fluctuations, particularly those in respect of the South African 

37

Rand,  may  positively  or  negatively  impact  our  reported  income  and  expenses  due  to  the  effects  of  translating  the 
functional currency of our foreign subsidiaries into our reporting currency of U.S. Dollars.

The  majority  of  our  revenues  are  derived  from  currencies  other  than  the  U.S.  Dollar.  Accordingly,  changes  in 
exchange rates, and in particular a strengthening of the U.S. Dollar, will negatively impact our revenues and income as 
reported in U.S. Dollars. The depreciation of the Rand may also negatively impact the prices at which our ADR’s trade. 

Due to the significant fluctuation in the value of the South African Rand and its impact on our results, you may 
find  it  difficult  to  compare  our  results  of  operations  between  financial  reporting  periods.  This  difficulty  may  have  a 
negative impact on the price of our ADSs and/or increase their volatility. During fiscal year 2021, the South African Rand 
weakened by 10.8% against the U.S. Dollar (Rand/U.S. Dollar exchange rate averaged R16.37 and fluctuated between a 
high  of  R18.59  and  a  low  of  R14.78).  This  compared  to  an  average  exchange  rate  of  R14.78  during  fiscal  year  2020 
(which fluctuated between a high of R17.92 and a low of R13.90). The South African Rand exchange rate is affected by 
various  international  and  South  African  political  factors  and  economic  conditions  resulting  since  the  outbreak  of  the 
COVID-19 pandemic. 

As  stated  above  we  operate  internationally  and  are  exposed  to  foreign  exchange  risk  arising  from  various 
currency exposures, primarily with respect to the South African Rand, the Euro, the Australian Dollar, Brazilian Real and 
the British Pound. These exposures may change over time as business practices evolve and could have a material adverse 
impact on our financial results and cash flows. Fluctuation in currency exchange rates impacts our operating results. We 
have  implemented  a  foreign  currency  hedging  policy  to  reduce  our  net  exposure,  on  certain  recognized  assets  and 
liabilities, to fluctuations in foreign currencies. Our policy is primarily based on economic hedging principles of managing 
certain  of  our  on  balance  sheet  risk,  as  opposed  to  using  derivative  financial  instruments.  We  do  not  attempt  to  hedge 
currency translation risk. Our future attempts to hedge against foreign currency risk could be unsuccessful and expose us 
to losses.

If we do not achieve applicable black economic empowerment objectives in our South African businesses, we risk not 
being able to renew certain of our existing contracts which service South African government and quasi-governmental 
customers, as well as not being awarded future corporate and governmental contracts which would result in the loss of 
revenue.

The  South  African  government  established  a  legislative  framework  for  the  promotion  of  Broad-Based  Black 
Economic Empowerment (“B-BBEE”). Achievement of B-BBEE objectives is measured by a scorecard which establishes 
a weighting for the various components of B-BBEE which relate to ownership, enterprise and supplier development and 
socio-economic development. The B-BBEE codes are regularly updated. 

It is important for us to achieve applicable B-BBEE objectives to ensure sustainability and contribute towards the 
realization of the National Development Plan 2030. In addition, B-BBEE objectives are pursued, in significant part, by 
requiring  parties  who  contract  with  corporate,  governmental  and  state  owned  enterprises  in  South  Africa  to  achieve  B-
BBEE compliance through satisfaction of an applicable scorecard. Parties improve their B-BBEE contributor level when 
contracting with businesses that have earned good B-BBEE contributor levels in relation to their scorecards. 

We  have  three  material  end-customers,  which  require  MiX  Telematics  Enterprise  SA  Proprietary  Limited  to 
maintain  at  least  a  B-BBEE  contributor  level  3  as  measured  under  the  new  B-BBEE  codes  in  addition  to  at  least  one 
requiring additional commitments in terms of skills development and sub-contracting of at least 30% of the contract value 
to a Small Black Owned Supplier. The value of these contracts represented 2.7% of our total revenue for fiscal year 2021. 
MiX  Telematics  Enterprise  SA  Proprietary  Limited  has  attained  the  agreed  compliance  targets  in  fiscal  year  2021  and 
furthermore improved not only their position on the scorecard to the highest level possible but also its Black ownership in 
particular  that  of  Black  Women  following  the  conclusion  of  the  sales  of  assets  as  allowed  for  in  the  B-BBEE  codes. 
Failing to achieve applicable B-BBEE objectives could jeopardize our ability to maintain existing business or to secure 
future  business  from  corporate,  governmental  or  state-owned  enterprises  that  could  materially  and  adversely  affect  our 
business, financial condition and results of operations.

We  currently  have  continued  recognition  of  Black  ownership  by  previous  shareholders,  until  the  end  of  fiscal 
2022. The continuing consequences principle enables companies to continue claiming points for ownership based on the 
number  of  years  the  Black  participants  held  shares  before  selling  them.  With  a  portion  of  the  continuing  consequences 
recognition coming to an end during fiscal year 2022, it is important for MiX Telematics to explore a Black shareholder 
opportunity at the Group level in order to recognize flow-through to all South African entities.

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The B-BBEE reporting requirements are extremely onerous around the preferential procurement aspect, in that 

companies must now submit detailed information of suppliers with the compliance report. 

We  face  the  risk  of  disruption  from  labor  disputes  and  changes  to  South  African  labor  laws,  which  could  result  in 
significant additional operating costs or alter our relationship with our employees.

Our  operations  may  be  materially  affected  by  changes  to  labor  laws.  South  African  laws  relating  to  labor  that 
regulate  work  time,  provide  for  mandatory  compensation  in  the  event  of  termination  of  employment  for  operational 
reasons, and impose monetary penalties for non-compliance with administrative and reporting requirements in respect of 
affirmative action policies, could result in significant costs. In addition, future changes to South African legislation and 
regulations relating to labor may increase our costs or alter our relationship with our employees. The resulting disruptions 
could materially and adversely affect our business, results of operations and financial condition.

Socio-economic  inequality  in  South  Africa  or  regionally  may  subject  us  to  political  and  economic  risks  which  may 
affect the ownership or operation of our business.

We are incorporated and own significant operations in South Africa. As a result, we are subject to political and 
economic  risks  relating  to  South  Africa.  South  Africa  was  transformed  from  a  racially  based  government  into  a 
democracy in 1994, with successful rounds of democratic elections held under a modern constitution during 1994, 1999, 
2004, 2009, 2014 and most recently, in May 2019. The next national elections are scheduled to be held in 2024. We fully 
support government policies aimed at redressing the disadvantages suffered by the majority of citizens under the previous 
non-democratic dispensation and recognize that in order to implement these policies, our operations and profits may be 
impacted.  However,  South  Africa  faces  many  challenges  in  overcoming  substantial  racial  differences  in  levels  of 
economic  and  social  development  among  its  people.  While  South  Africa  features  highly  developed  and  sophisticated 
business  sectors  and  financial  and  legal  infrastructure  at  the  core  of  its  economy,  large  parts  of  the  country’s  black 
population, particularly in rural areas, do not have access to adequate education, health care, housing and other services, 
including water and electricity. In addition, South Africa also has a higher level of unemployment than the United States.

The  ruling  party  which  has  controlled  the  South  African  government  since  democracy  has  committed  itself  to 
creating a stable, democratic, free market economy, which it has achieved to a great extent. It remains difficult however, 
to  predict  the  future  political,  social  and  economic  direction  of  South  Africa  or  the  manner  in  which  any  future 
government will attempt to address the country’s inequalities. It is also difficult to predict the impact that addressing these 
inequalities will have on our business. Furthermore, there has been regional, political and economic instability in countries 
neighboring  South  Africa,  which  could  materially  and  adversely  affect  our  business,  results  of  operations  and  financial 
condition.

Although political conditions in South Africa are generally stable, changes may occur in the composition of its 
ruling  party  or  in  its  political,  fiscal  and  legal  systems  which  might  affect  the  ownership  or  operation  of  our  business, 
which may, in turn, materially and adversely affect our business, financial condition and results of operations. These risks 
may  include  changes  in  legislation,  arbitrary  interference  with  private  ownership  of  contract  rights,  and  changes  to 
exchange  controls,  taxation  and  other  laws  or  policies  affecting  foreign  trade  or  investment  and  could  materially  and 
adversely affect our business, financial condition and results of operations. Any changes in investment ratings, regulations 
and  policies  or  a  shift  in  political  attitudes  both  within  and  towards  South  Africa  are  beyond  our  control  and  could 
materially and adversely affect our business, financial condition and results of operations.

A lack of growth, high inflation or increased interest rates in the South African economy could reduce our anticipated 
revenue and increase our operating costs. 

The  South  African  Reserve  Bank  estimated  and  expects  gross  domestic  product  (“GDP”)  to  grow  by  3.8%  in 
2021.  The  same  report  indicated  that  GDP  is  expected  to  grow  by  2.4%  in  2022  and  2.5%  in  2023.  The  International 
Monetary Fund, in April 2021, indicated that the South African economy is expected to grow by 3.1% per annum in 2021.

Current  economic  projections  are  uncertain  as  a  result  of  the  unpredictable  evolution  of  COVID-19,  potential 
further  lockdowns  globally,  delays  in  the  rollout  of  vaccination  programs  and  different  rates  of  economic  recovery 
globally.  The  South  African  economy  has  in  the  past  and  may  in  the  future  continue  to  be  characterized  by  rates  of 
inflation  and  interest  rates  that  are  substantially  higher  than  those  prevailing  in  the  United  States  and  other  developed 
economies.  The  Reserve  Bank  is  expecting  inflation  to  rise  to  the  midpoint  between  3%  and  6%  of  the  target  band, 
reaching 4.5% in 2023.

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These  economic  conditions  may  be  further  impacted  by  the  South  African  credit  ratings  from  the  three  major 
credit  rating  agencies,  All  three  major  rating  agencies  kept  the  South  African  credit  ratings  on  Non-Investment  Grade 
Speculative, however all three rating agencies have downgraded South Africa one rating on their rating scale. All rating 
agencies had a negative outlook.

•

•

Standard & Poor’s lowered the South African sovereign credit rating to BB- into non-investment grade on April 
29, 2020;

Fitch maintained a sub-investment grade from BB to BB- and maintained a negative outlook on November 21, 
2020; and

• Moody’s  maintained  sub-investment  grade  with  a  negative  outlook  on  November  21,  2020,  however  they 

lowered the rating from Ba1 to Ba2.

Consequently, economic conditions in South Africa could reduce our anticipated revenue growth,  increase our 
South African-based costs, decrease our operating margins and adversely affect our ability to obtain cost-effective debt 
financing in South Africa.

Our financial flexibility could be constrained by South African currency restrictions, which, in turn, could hinder our 
normal corporate functioning.

South African companies are subject to exchange control limitations, which could hinder our normal corporate 
functioning, particularly given our significant expansion outside of South Africa in recent years. Exchange controls have 
been relaxed in recent years and may continue to be relaxed. However, South African companies remain subject to certain 
restrictions on their ability to raise and deploy capital outside of the Southern African Common Monetary Area, which 
includes South Africa, Namibia, Lesotho and Swaziland. These restrictions have affected the manner in which we have 
financed  our  acquisitions  outside  South  Africa.  These  restrictions  or  any  adverse  changes  to  these  restrictions  could 
materially and adversely affect our business, results of operations and financial condition.

Risks Related to an Investment in our Ordinary Shares and ADSs

Sales of our ordinary shares may adversely affect the prices of our ordinary shares and ADSs.

Sales of substantial amounts of our ordinary shares in the public market, including sales by our officers, directors 
and principal shareholders, or the perception that such sales may occur, could adversely affect the prevailing market price 
of  our  ordinary  shares  or  our  ADSs  as  well  as  our  ability  to  raise  capital  through  an  offering  of  our  securities.  In  the 
future, we may also sponsor the sale of shares currently held by some of our shareholders, or issue new shares. We can 
make no prediction as to the timing of any such sales or the effect, if any, that future sales of our ordinary shares, or the 
availability of our ordinary shares for future sale, will have on the market price of our ordinary shares or ADSs prevailing 
from time to time.

The price of our ordinary shares or ADSs may be volatile and fluctuate significantly, which could result in substantial 
losses for investors.

Market  prices  for  our  securities  may  be  volatile  in  response  to  various  factors,  some  of  which  are  beyond  our 
control. Such volatility could negatively impact the perceived value and market prices of our ordinary shares or ADSs. In 
addition to the risks described in this ‘Risk Factors’ section of the annual report, some of the factors that may cause these 
market prices to fluctuate include:

•

•

•

•

•

•

actual or anticipated fluctuations in our financial results or the financial results of our competitors;

loss of existing customers or inability to attract new customers;

actual or anticipated changes in our growth rate;

our announcement of results for a financial reporting period that are lower than expected, whether caused by our 
results of operations or by currency fluctuations;

changes in estimates of our financial results or recommendations by securities analysts;

failure of any of our solutions to achieve or maintain market acceptance;

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•

•

•

•

•

•

•

•

•

•

•

•

•

changes in market valuations of similar companies;

changes in our capital structure, including issuances or repurchases of securities or the incurrence of debt;

announcements by us or our competitors of significant products, technologies, services, contracts, acquisitions, 
or strategic alliances;

success of competitive products or services;

regulatory developments in South Africa, the United States or other countries;

actual or threatened litigation involving us or our industry;

additions or departures of key personnel;

breaches of security;

general perception of the future of the fleet and mobile asset management market or our solutions;

sales of ADSs or ordinary shares by our shareholders;

the outbreak of COVID-19 globally and the impact thereof on our results, economic activities, the business of 
various sectors and the adverse market conditions created as a result of the pandemic;

ADS price and volume fluctuations attributable to inconsistent trading volume levels of our ADSs; and

changes in general economic, industry, and market conditions.

We issue quarterly press releases and other disclosure of our financial results. Our quarterly operating results will 
fluctuate in the future as a result of a variety of factors, including, but not limited to, impact of COVID-19 on our business 
and the businesses of our customers, our ability to accurately forecast revenue and appropriately plan our expenses, long 
sales  cycles  for  our  enterprise  fleet  management  solutions,  service  outages  or  security  breaches  and  any  related 
occurrences  which  could  impact  our  reputation  as  well  as  fluctuations  in  currency  exchange  rates.  If  our  quarterly 
operating results or guidance fall below the expectations of research analysts or investors, the price of our ordinary shares 
and ADSs could decline substantially.

In addition, the stock market in general, and the market for technology companies in particular, has experienced 
extreme price and volume fluctuations that have often been unrelated or disproportionate to the operating performance of 
those companies. These broad market and industry factors may materially harm the market price of our ordinary shares 
and ADSs. Securities class action litigation has often been instituted against companies following periods of volatility in 
the overall market and in the market price of a company’s securities. This litigation, if instituted against us, could result in 
very  substantial  costs,  divert  our  management’s  attention  and  resources,  and  harm  our  business,  operating  results,  and 
financial condition.

Exchange rate volatility may adversely affect the market price of our ADSs and any dividends payable to ADS holders.

As  discussed  above  and  further  discussed  below,  there  have  been  significant  fluctuations  in  the  exchange  rate 
between the South African Rand and the U.S. Dollar, specifically since the outbreak of COVID-19 and the adverse market 
conditions created as a result. Unforeseen events in international markets, fluctuations in interest rates, changes in capital 
flows, political developments or inflation rates may cause further exchange rate instability that could, in turn, depress the 
value of the South African Rand, thereby decreasing the U.S. Dollar value of our ADSs and any dividends or distributions 
paid on the ordinary shares underlying the ADSs.

Our shares trade on more than one market and this may result in price variations.

Our ordinary shares have been traded on the JSE since 2007, and our ADSs have been traded on the New York 
Stock Exchange (the “NYSE”) since August 2013. Trading in our ordinary shares and ADSs on these markets takes place 
in  U.S.  Dollars  on  the  NYSE  and  South  African  Rand  on  the  JSE,  and  at  different  times,  resulting  from  different  time 
zones, trading days and public holidays in the United States and South Africa. The trading prices of our ordinary shares 
and ADSs on these two markets may differ due to these and other factors. Any decrease in the price of our ordinary shares 
on the JSE could cause a corresponding decrease in the trading price of our ADSs on the NYSE.

41

We reported a material weakness in our internal controls over financial reporting in the prior fiscal year. Although we 
have  remediated  the  material  weakness,  we  cannot  assure  you  that  other  material  weaknesses  will  not  occur.  An 
ineffective  control  environment  might  impair  our  ability  to  produce  accurate  and  timely  financial  statements,  which 
could adversely affect our operating results, our ability to operate our business and investors’ and customers’ view of 
us.

Under Section 404 of the Sarbanes-Oxley Act of 2002, we are required to furnish a management certification and 
auditor attestation regarding the effectiveness of our internal control over financial reporting. We are required to report, 
among  other  things,  control  deficiencies  that  constitute  a  “material  weakness”  or  changes  in  internal  control  that 
materially  affect,  or  are  reasonably  likely  to  materially  affect,  internal  control  over  financial  reporting.  A  “material 
weakness” is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a 
reasonable  possibility  that  a  material  misstatement  of  annual  or  interim  financial  statements  will  not  be  prevented  or 
detected on a timely basis.

In  2020,  we  identified  a  material  weakness  related  to  ineffective  financial  close  and  reporting  controls  in  the 
areas  of  management  review  of  financial  statement  information  and  independent  review  of  journal  entries  in  our  South 
African-based  reporting  segments.  For  a  discussion  of  the  material  weakness  and  our  remediation  efforts,  see  Item  9A, 
Controls  and  Procedures,  in  this  Annual  Report  on  Form  10-K.  Although  we  have  remediated  the  previously  reported 
material weakness, we cannot assure you that that other material weaknesses will not occur. The material weakness that 
was reported in our Annual Report on Form 10-K for the year ended March 31, 2020, related to the ineffective design and 
operation of the financial statement close and reporting controls in the areas of management review of financial statement 
information and independent review of journal entries in our South African-based reporting segments, was remediated as 
of March 31, 2021. 

If  we  fail  to  maintain  an  effective  internal  control  environment,  our  ability  to  produce  accurate  and  timely 
financial  statements  could  be  impaired,  which  could  adversely  affect  our  operating  results,  our  ability  to  operate  our 
business, and investors’ and customers’ views of us. In addition, if we identify any additional material weaknesses in the 
future,  the  disclosure  of  that  fact,  even  if  quickly  remediated  could  reduce  the  market’s  confidence  in  our  financial 
statements and negatively affect the trading price of our ADSs. 

Inherent  limitations  on  the  effectiveness  of  the  system  of  disclosure  controls  and  procedures  could  result  in 
misstatement due to error or fraud going undetected.

There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including 
the possibility of human error and the circumvention or overriding of the controls or the procedures.  Accordingly, even 
disclosure controls and procedures designed and operating effectively, can only provide reasonable assurance of achieving 
their control objectives. Because of the inherent limitations in a cost effective system of internal controls, misstatement 
due to error or fraud may occur and not be detected. 

Certain  provisions  of  South  African  law  may  limit  or  otherwise  discourage  a  takeover  or  business  combination  that 
could otherwise benefit our shareholders.

Various transactions including, without limitation, those which result in a person, or a group of persons acting in 
concert, holding shares entitled to exercise or cause to be exercised 35% or more of the voting rights at meetings of our 
shareholders  will  be  subject  to  the  Fundamental  Transactions  and  Takeover  Regulations  (the  “Takeover  Regulations”), 
promulgated in terms of Section 196 of the Companies Act, which are regulated by the Takeover Regulation Panel. The 
Takeover Regulations impose various obligations in such circumstances including the requirement of an offer to minority 
shareholders.

A  transaction  will  be  subject  to  the  approval  of  the  competition  authorities  in  terms  of  the  Competition  Act, 
No.  89  of  1998,  as  amended  (the  “Competition  Act”),  if  it  results  in  the  acquisition  of  “control”,  as  defined  in  the 
Competition Act and otherwise falls within the scope of the Competition Act. The Competition Act prohibits a transaction 
within its scope from being implemented without the necessary approvals.

To the extent applicable, a transaction may be subject to the JSE Listings Requirements as well as the approval of 
the Exchange Control Department of the South African Reserve Bank, and other applicable regulatory bodies. In addition, 
certain fundamental transactions such as mergers, amalgamations, schemes of arrangements and sales of a majority of a 
company’s assets, require the approval of shareholders exercising 75% of the voting rights at a shareholders meeting, and 

42

if  15%  or  more  of  a  company’s  shareholders  vote  against  the  transaction,  any  dissenting  shareholder  may,  within  five 
days, require the company, at its expense, to obtain court approval before implementing the resolution.  Even if less than 
15%  of  the  shareholders  vote  against  the  resolution,  any  dissenting  shareholder  may  apply  to  court  for  a  review  of  the 
transaction.  Such  regulations,  including  the  Takeover  Regulations  and  the  Competition  Act,  may  have  the  effect  of 
delaying,  deferring  or  preventing  a  change  in  control  of  us  including  an  extraordinary  transaction  (such  as  a  merger, 
tender offer, scheme of arrangement or sale of all or substantially all of our assets) that might provide a premium price for 
our shareholders.

We  are  a  “smaller  reporting  company”,  and  the  reduced  disclosure  requirements  applicable  to  smaller  reporting 
companies may make our ordinary shares or ADSs less attractive to investors.

We  are  a  “smaller  reporting  company”  as  defined  in  the  Exchange  Act  and  have  elected  to  take  advantage  of 
certain  of  the  scaled  disclosures  available  to  smaller  reporting  companies,  including  simplified  executive  compensation 
disclosures  in  our  filings.  We  cannot  predict  whether  investors  will  find  our  ordinary  shares  or  ADSs  less  attractive 
because of our reliance on any of these exemptions. If some investors find our ordinary shares or ADSs less attractive as a 
result, there may be a less active trading market for such securities. As a result, investors in our ordinary shares or ADSs 
may experience a decrease, which could be substantial, in the value of such securities, including decreases unrelated to 
our operating performance or prospects, or a complete loss of their investment.

The concentration of ownership of our capital stock limits your ability to influence corporate matters.

At May 28, 2021, our executive officers, directors, current 5% or greater shareholders and entities affiliated with 
them,  beneficially  own  32,4%  of  our  ordinary  shares.  This  significant  concentration  of  share  ownership  may  adversely 
affect the trading price for our ordinary shares and ADSs because investors often perceive disadvantages in owning stock 
in companies with concentrated share ownership. In addition, these shareholders, acting together, may be able to control 
our  management  and  affairs  and  matters  requiring  shareholder  approval,  including  the  election  of  directors  and  the 
approval of significant corporate transactions, such as mergers, consolidations or the sale of substantially all of our assets. 
Shareholders owning greater than 25% of our outstanding ordinary shares will have the ability to block certain corporate 
actions, including the issuance of additional equity securities for cash. See “Certain provisions of South African law may 
limit  our  ability  to  issue  securities  and  access  the  capital  markets  in  the  future,  which  could  hinder  our  ability  to  raise 
capital in the future.” Consequently, this concentration of ownership may have the effect of exacerbating the delays and 
limitations on capital market transactions and could materially and adversely affect our business, results of operations and 
financial condition.

Certain provisions of South African law may limit our ability to issue securities and access the capital markets in the 
future, which could hinder our ability to raise capital in the future.

The authority of our Board of Directors to issue additional securities is limited by the JSE Listings Requirements 
and certain provisions of the Companies Act and our Memorandum of Incorporation, and as a result we may be unable to 
access  the  capital  markets  on  a  timely  basis  when  it  is  opportune  to  do  so.  Under  the  JSE  Listings  Requirements,  the 
issuance of equity securities, or securities convertible into equity securities, for cash by our Board of Directors requires 
shareholder approval, either by means of a specific authority for a specific transaction or by way of a general authority, 
for  a  limited  time  period.  If  a  general  authority  is  not  in  place,  we  may  experience  extended  delays  and  uncertainty  in 
seeking shareholder approval for financing transactions and as a result we may be unable to execute financing transactions 
with available investors, on advantageous terms or at all. Moreover, while a general authority could allow our Board of 
Directors to issue for cash additional ordinary shares representing up to 30% of the ordinary shares outstanding at the time 
of the general authorization, as a practical matter, shareholders in the South African market are often reluctant to grant 
general  authorities  up  to  the  30%  threshold.  The  Company  has  sought  a  general  authority  to  issue  equity  securities,  or 
securities  convertible  into  equity  securities,  for  cash,  limited  to  5%  of  the  ordinary  shares  outstanding  at  the  time  the 
general authorization is sought. A general authorization would not permit our Board of Directors to issue ordinary shares 
for cash with a greater than 10% discount to the 30-day volume-weighted average price, as of the issuance date, which, if 
we were to experience significant financial difficulties in the future, could prevent us from obtaining funds when needed.  
Shareholders owning greater than 25% of our outstanding ordinary shares have the ability to block an issuance of ordinary 
shares  for  cash.  The  Company  has  sought  a  further  limited  authority  approving  the  placement  of  the  authorized  but 
unissued  shares  of  the  Company  under  the  control  of  directors  who  may  issue  such  shares  in  their  discretion.    This 
authority,  if  approved  by  a  majority  of  shareholders,  is  only  valid  until  the  Company’s  next  annual  general  meeting  or 
until  renewed;  is  in  line  with  the  Memorandum  of  Incorporation  and  provides  limited  flexibility  to  execute  financing 
transactions or any approval of a general authorization to our Board of Directors.  While we will be able to issue non-

43

convertible debt securities without shareholder approval, we will not be able to grant any voting rights to debt holders, 
which would be likely to increase the cost of any such debt issuance to the Company.

The relative volatility and illiquidity of the South African securities markets may substantially limit your ability to sell 
the ordinary shares underlying our ADSs at the price and time you desire.

Our ordinary shares are listed for trading on the JSE. Investing in securities that trade in emerging markets, such 
as  South  Africa,  often  involves  greater  risk  than  investing  in  the  securities  of  issuers  in  the  United  States,  and  such 
investments are generally considered to be more speculative in nature. The South African securities market is substantially 
smaller, less liquid, more concentrated and can be more volatile than major securities markets in the United States. The 
South  African  securities  market  was  also  severely  impacted  by  the  outbreak  of  COVID-19.  There  is  also  significantly 
greater  concentration  in  the  South  African  securities  markets  than  in  major  securities  markets  in  the  United  States.  On 
May  28,  2021,  the  JSE  total  market  capitalization  amounted  to  R18,949.5  billion  ($1,376.7  billion)  and  this  market 
capitalization was represented by 331 companies. Accordingly, although you are entitled to withdraw the ordinary shares 
underlying our ADSs from the depositary at any time, your ability to sell such shares at a price and time you desire may 
be  substantially  limited.  The  Bank  of  New  York  Mellon  (“BNYM”)  serves  as  the  depositary  (the  “depositary”)  with 
respect to the ADSs.

Holders of our ADSs in the United States may have difficulty bringing actions and enforcing judgements, against us, 
our directors and our executive officers based on the civil liabilities provisions of the federal securities laws or other 
laws of the United States or any state thereof.

We are incorporated in South Africa; however, half of our directors and the majority of our senior management 
reside within of the United States. The rest of the directors, senior management and certain experts names herein, either 
reside  in  South  Africa  or  other  jurisdictions.    A  portion  of  the  assets  of  these  persons  and  substantially  all  of  the 
Company’s assets are therefore located outside of the United States. As a result, it may not be possible for investors to 
enforce  against  these  persons  or  us  a  judgement  obtained  in  a  United  States  court  predicated  upon  the  civil  liability 
provisions of the federal securities or other laws of the United States or any state thereof. South Africa is also not party to 
any international treaty or convention relating to the enforcement of foreign judgements.

 A foreign judgement is not directly enforceable in South Africa, but constitutes a cause of action which will be 

enforced by South African courts provided that:

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the court that pronounced the judgement had jurisdiction (under its own laws) to entertain the case according to 
the principles recognized by South African law with reference to the jurisdiction of foreign courts;

the  defendant  was  a  resident  subject  to  the  foreign  court’s  jurisdiction  or  was  at  least  present  in  the  foreign 
court’s jurisdiction at the commencement of the action, or must have submitted to that court’s jurisdiction either 
contractually or by conduct, in the latter instance, by defending the case on its merits;

the judgement is final and conclusive (that is, it cannot be altered by the court which pronounced it);

the judgement has not lapsed or been satisfied;

the  recognition  and  enforcement  of  the  judgement  by  South  African  courts  would  not  be  contrary  to  public 
policy, including observance of the rules of natural justice which require that the documents initiating the United 
States proceeding were properly served on the defendant and that the defendant was given the right to be heard 
and represented by counsel in a free and fair trial before an impartial tribunal;

the judgement was not obtained by fraudulent means;

the judgement does not involve the enforcement of a penal or revenue law of the foreign state; and

the enforcement of the judgement is not otherwise precluded by the provisions of the South African Protection of 
Businesses Act of 1978, as amended.

It is the policy of South African courts to award compensation for the loss or damage actually sustained by the 
person to whom the compensation is awarded. Although the award of punitive damages is generally unknown to the South 
African legal system that does not mean that such awards are necessarily contrary to public policy. Whether a judgement 
was  contrary  to  public  policy  depends  on  the  facts  of  each  case.  Exorbitant,  unconscionable,  or  excessive  awards  will 

44

generally be contrary to public policy. South African courts cannot enter into the merits of a foreign judgement and cannot 
act as a court of appeal or review over the foreign court. South African courts will usually implement their own procedural 
laws and, where an action based on an international contract is brought before a South African court, the capacity of the 
parties to the contract will usually be determined in accordance with South African law.

It  is  doubtful  whether  an  original  action  based  on  U.S.  federal  securities  laws  may  be  brought  before  South 
African courts. A plaintiff who is not a resident in South Africa may be required to provide security for costs in the event 
of  proceedings  being  initiated  in  South  Africa.  Furthermore,  the  Rules  of  the  High  Court  of  South  Africa  require  that 
documents executed outside South Africa must be notarially authenticated for the purpose of use in South Africa. 

Holders of our ADSs may not receive dividend payments, which could cause you to lose some or all of the value of any 
dividend distribution.

Under the terms of our deposit agreement with the depositary for our ADSs, the depositary will convert any cash 
dividend or other cash distribution we pay on the ordinary shares underlying the ADSs into U.S. Dollars, if it can do so on 
a  reasonable  basis  and  can  transfer  the  U.S.  Dollars  to  the  United  States.  If  this  conversion  is  not  possible  or  if  any 
government approval becomes necessary and cannot be obtained, the deposit agreement allows the depositary to distribute 
the  foreign  currency  only  to  those  ADS  holders  to  whom  it  is  permissible  to  do  so.  If  the  exchange  rate  fluctuates 
significantly during a time when the depositary cannot convert the foreign currency or distribute a payment to you, you 
may lose some or all of the value of any dividend distribution. We consider the issuance of such dividends on a quarter-
by-quarter basis.

Holders of our ADSs may be subject to additional risks related to holding ADSs rather than ordinary shares.

ADS holders do not hold ordinary shares directly and thus are subject to, among others, the following additional 

risks:

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•

•

as  an  ADS  holder,  we  will  not  treat  you  as  one  of  our  shareholders  and  you  will  not  be  able  to  exercise 
shareholder rights, except through the depositary as permitted by the deposit agreement;

distributions  on  the  ordinary  shares  represented  by  your  ADSs  will  be  paid  to  the  depositary,  and  before  the 
depositary makes a distribution to you on behalf of your ADSs, any withholding taxes that must be paid will be 
deducted.  Additionally,  if  the  exchange  rate  fluctuates  during  a  time  when  the  depositary  cannot  convert  the 
foreign currency, you may lose some or all of the value of the distribution; and

we  and  the  depositary  may  amend  or  terminate  the  deposit  agreement  without  the  ADS  holders’  consent  in  a 
manner that could prejudice ADS holders.

You must act through the depositary to exercise your voting rights, as a result of which you may be unable to exercise 
your voting rights on a timely basis.

As  a  holder  of  ADSs,  and  not  the  ordinary  shares  underlying  your  ADSs,  we  will  not  treat  you  as  one  of  our 
shareholders  and  you  will  not  be  able  to  exercise  shareholder  rights.  The  depositary  will  be  the  holder  of  the  ordinary 
shares underlying your ADSs, and ADS holders will be able to exercise voting rights with respect to the ordinary shares 
represented  by  the  ADSs  only  in  accordance  with  the  deposit  agreement  relating  to  the  ADSs.  There  are  practical 
limitations on the ability of ADS holders to exercise their voting rights due to the additional procedural steps involved in 
communicating  with  these  holders.  For  example,  holders  of  our  ordinary  shares  will  receive  notice  of  shareholders’ 
meetings by mail, the securities exchange news service of the JSE or by other means and will be able to exercise their 
voting rights by either attending the meeting in person or voting by proxy. ADS holders, by comparison, will not receive 
notice  directly  from  us.  Instead,  in  accordance  with  the  deposit  agreement,  we  will  provide  notice  of  any  applicable 
meeting date to the depositary as soon as practicable. If we ask it to do so, as soon as practicable after receiving notice 
from us of any such meeting, the depositary will mail to holders of ADSs the notice of the meeting and a statement as to 
the manner in which voting instructions may be given by holders. Subject to satisfaction of the foregoing standard, there is 
no  specified  number  of  days  within  which  the  depositary  must  mail  ADS  holders  the  notice  of  meeting  and  voting 
instructions. To exercise their voting rights, ADS holders must then instruct the depositary as to voting the ordinary shares 
represented by their ADSs. Due to these procedural steps involving the depositary, the process for exercising voting rights 
may take longer for ADS holders than for holders of ordinary shares. The ordinary shares represented by ADSs for which 
the depositary fails to receive timely voting instructions may not be voted at all.

45

Judgements of South African courts with respect to our ADSs will be payable only in South African Rand, which could 
expose any prevailing party to exchange rate risk until the judgement is collected.

If  proceedings  are  brought  in  a  South  African  court  seeking  to  enforce  the  rights  of  holders  of  the  ADSs,  any 
judgement made in favor of such holders, even if the judgement is on an obligation deemed to be denominated in U.S. 
Dollars,  could  only  be  made  or  awarded  in  South  African  Rand  based  on  the  exchange  rate  in  effect  at  the  time  the 
judgement is entered. The prevailing party in such proceeding would therefore bear exchange rate risk until the judgement 
could be collected and converted into another currency.

By purchasing ADSs, holders will irrevocably submit to the jurisdiction of state or federal courts in New York, New 
York in connection with any legal suit, action or proceeding relating to the deposit agreement or our ADSs.

By  purchasing  ADSs  or  an  interest  therein,  holders  of  ADSs  irrevocably  agree  that  any  legal  suit,  action  or 
proceeding against or involving us or the depositary, arising out of or based upon the deposit agreement or the ADSs, may 
only  be  instituted  in  a  state  or  federal  court  in  New  York,  New  York,  and  by  purchasing  ADSs  or  an  interest  therein 
holders irrevocably waive any objection to the laying of venue of any such proceeding. We have agreed to indemnify the 
depositary and its agents under certain circumstances. Neither the depositary nor any of its agents will be liable to holders 
or beneficial owners of ADSs or interests in ADSs for any indirect, special, punitive or consequential damages (including, 
without limitation, lost profits) of any form incurred by any person or entity, whether or not foreseeable and regardless of 
the type of action in which such a claim may be brought.

There  is  a  risk  that  we  will  be  classified  as  a  passive  foreign  investment  company  (“PFIC”),  which  could  result  in 
adverse U.S. federal income tax consequences to U.S. holders of ordinary shares or our ADSs.

We may be classified as a PFIC for U.S. federal income tax purposes, which could result in adverse U.S. federal 

income tax consequence to U.S. holders.

Based on the current price of our ADSs and the composition of our income and assets, we do not believe that we 
are a PFIC for U.S. federal income tax purposes for our current taxable year ended March 31, 2021. However, a separate 
determination must be made after the close of each taxable year as to whether we are a PFIC. We cannot assure you that 
we will not be a PFIC for any future taxable year. If we were treated as a PFIC for any taxable year during which a U.S. 
holder  held  an  equity  share  or  an  ADS,  certain  adverse  U.S.  federal  income  tax  consequences  could  apply  to  the  U.S. 
holder.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

46

ITEM 2. PROPERTIES

Our  principal  executive  offices  are  located  in  Boca  Raton,  Florida.  In  addition,  we  maintain  facilities  in  various 
locations  outside  of  the  United  States,  including  South  Africa,  the  United  Kingdom,  Uganda,  Brazil,  Australia,  Romania, 
Thailand  and  the  United  Arab  Emirates.  All  of  our  facilities  are  leased.  During  fiscal  2020,  we  acquired  property  located  in 
Midrand, South Africa, which we previously leased from TPF Investments Proprietary Limited, a company over which Robin 
Frew  (non-executive  Chairperson  of  the  Company)  exercised  significant  influence.  We  sold  it  immediately  to  Black 
Industrialists  Group  Property  Management  Company  (Pty)  Ltd  (“BIG”),  a  non-related  party,  as  part  of  a  Broad-Based  Black 
Economic Empowerment (“B-BBEE”) transaction. Furthermore, our property located in Stellenbosch, South Africa, was sold 
during  fiscal  2020  under  a  sale  and  leaseback  transaction  with  BIG  as  part  of  a  B-BBEE  transaction.  We  now  lease  both 
properties from BIG. We believe that our facilities are adequate for our current needs and that suitable additional space will be 
available as needed to accommodate any potential expansion.

ITEM 3. LEGAL PROCEEDINGS

Competition Commission Matter

On  April  15,  2019,  the  Competition  Commission  of  South  Africa  (the  “Commission”)  referred  a  matter  to  the 
Competition Tribunal of South Africa (“Tribunal”). The Commission contends that the Company and a number of its channel 
partners have engaged in market division. Should the Tribunal rule against MiX Telematics, the Company may be liable for an 
administrative penalty under the Competition Act, No. 89 of 1998. The Company had cooperated fully with the Commission 
during  its  preliminary  investigation.  We  cannot  predict  the  timing  of  a  resolution  or  the  ultimate  outcome  of  the  matter, 
however, the Company and its external legal advisers continue to believe that we have consistently adhered to all applicable 
laws and regulations and that the referral from the Commission is without merit. We have therefore not made any provisions for 
this matter as yet as we do not believe that an outflow of economic resources is probable.

The Ugandan Value Added Tax (“VAT”) matter 

The  Ugandan  Revenue  Authorities  (“URA”)  have  reviewed  MiX  Telematics’  cross-border  services  and  assert  that 
VAT is payable on these imported services in terms of the place of supply rules included within its local VAT legislation. On 
January 18, 2018, MiX East Africa instituted proceedings in the Tax Appeals Tribunal to challenge the URA’s decision on this 
matter based on the interpretation of the law and calculation errors by the URA. MiX East Africa appeared in front of the Tax 
Appeals Tribunal on a number of occasions to present its defense, but the Tax Appeals Tribunal ruled in favor of the URA. On 
September  19,  2019,  MiX  East  Africa  appealed  the  decision  to  the  High  Court  of  Uganda.  This  matter  is  ongoing,  and 
provisions have been made based on current information at hand.

Patent Infringement matter

PerDiemCo,  LLC  v.  MiX  Telematics  Limited  and  MiX  Telematics  North  America,  Inc.  (Case  No.  2:21-cv-00190, 
United States District Court for the Eastern District of Texas):  This patent infringement case was filed on May 29, 2021, in 
United States federal court in the Eastern District of Texas.  In the complaint, PerDiemCo alleges that MiX Telematics’ “ELD 
and  geo-fencing  products  and  services”  including  “MiX  On-Board  Computers  (e.g.  3000  or  4000  Series  products),” 
MiX Rovi II, MiX Fleet Manager, and MiX Telematics’ related Software as a Service infringe United States patent numbers 
10,382,966; 10,021,198; 9,871,874; 9,680,941; 10,277,689; 10,602,364; 10,284,662; 10,397,789; 10,819,809; 10,171,950. The 
complaint does not specify the amount of the alleged damages.  MiX Telematics is preparing its response to the complaint.

From time to time, we have been and may become involved in further legal proceedings arising in the ordinary course 
of our business and, while there can be no assurance, the Company currently believes that the ultimate outcome of these other 
legal actions will not have a material adverse effect on its business, results of operations, financial condition or cash flows.

Not applicable.

ITEM 4. MINE SAFETY DISCLOSURE.

47

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

PART II

Market information

The principal market for the ordinary shares of MiX Telematics Limited is the JSE, and the ordinary shares are traded 
under  the  symbol  “MIX”.  The  Company’s  ADSs  are  listed  on  the  NYSE  and  are  traded  under  the  symbol  “MIXT”.  BNYM 
serves as depositary with respect to the ADSs.

Holders of record

As of May 28, 2021, there were 1,589 holders of record of our ordinary shares.

Dividends policy

Dividend payments are currently considered on a quarter-by-quarter basis.

Securities authorized for issuance under equity compensation plans

Information regarding our equity compensation plans is incorporated by reference in Item 12 of Part III of this Annual 

Report on Form 10-K.

48

Purchases of equity securities by the issuer and affiliated purchasers

On May 23, 2017, our Board of Directors approved a share repurchase program of up to R270 million (equivalent of 
$18.1  million  as  of  March  31,  2021)  under  which  the  Company  may  repurchase  its  ordinary  shares,  including  American 
Depositary Shares (“ADSs”). The Company may repurchase its shares from time to time at its discretion through open market 
transactions  and  block  trades,  based  on  ongoing  assessments  of  the  capital  needs  of  the  Company,  the  market  price  of  its 
securities  and  general  market  conditions.  This  share  repurchase  program  may  be  discontinued  at  any  time  by  the  Board  of 
Directors, and the Company has no obligation to repurchase any amount of its securities under the program. The repurchase 
program will be funded out of existing cash resources.

Fiscal 2018 purchase
During fiscal 2018 the following purchases had been made under the share repurchase program:

Period

Total number of 
shares 
repurchased

Average price paid 
per share (1) 
R

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
R’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
R’000

Month

June 2017

5,015,660 

5,015,660 

3.72  

5,015,660   

5,015,660   

18,666   

18,666   

251,334 

251,334 

(1)         Including transaction costs.

Table below shows the equivalent U.S Dollar amounts, converted at the average monthly exchange rate for the month 

of the purchase.

Period

Total number of 
shares 
repurchased

Average price paid 
per share (1) 
$

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
$’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
$’000

Month

June 2017

5,015,660   

5,015,660 

0.29   

5,015,660   

5,015,660   

1,447   

1,447   

19,489 

19,489 

(1)         Including transaction costs.

Subsequent  to  the  repurchase,  the  shares  were  delisted  and  now  form  part  of  the  authorized  unissued  share  capital  of  the 
Company.

Fiscal 2019 purchase
During fiscal 2019 the following purchases had been made under the share repurchase program:

Period

Total number of 
shares 
repurchased

Average price paid 
per share (1) 
R

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
R’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
R’000

Month

October 2018  

9,157,695 

9,157,695 

8.03  

9,157,695   

9,157,695   

73,548   

73,548   

177,786 

177,786 

(1)         Including transaction costs.

49

 
 
 
 
 
 
 
 
Table below shows the equivalent U.S Dollar amounts, converted at the average monthly exchange rate for the month 

of the purchase.

Period

Total number of 
shares 
repurchased

Average price paid 
per share (1) 
$

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
$’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
$’000

Month

October 2018  

9,157,695   

0.55   

9,157,695   

9,157,695 

9,157,695   

5,069   

5,069   

12,253 

12,253 

(1)         Including transaction costs.

Subsequent  to  the  repurchase,  the  shares  were  delisted  and  now  form  part  of  the  authorized  unissued  share  capital  of  the 
Company.

Fiscal 2020 purchase
During fiscal 2020 the following purchases had been made under the share repurchase program: 

Period

Total number of 
shares 
repurchased

Average price 
paid per share (1) 
R

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
R’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
R’000

Month

July 2019

August 2019

December 2019  

January 2020

February 2020

27,500 

13,789,250 

166,615 

2,850,914 

21,722 

16,856,001 

(1)         Including transaction costs.

8.54  

8.62  

7.25  

8.34  

7.95  

8.54  

—   

—   

—   

—   

3,039,251   

3,039,251   

235   

118,890   

1,207   

23,766   

173   

144,271   

177,551 

58,661 

57,454 

33,688 

33,515 

33,515 

Table below shows the equivalent U.S Dollar amounts, converted at the average monthly exchange rate for the month 

of the purchase.

Period

Total number of 
shares 
repurchased

Average price 
paid per share (1) 
$

Shares canceled 
under the share 
repurchase 
program

Total value of shares 
purchased as part of 
publicly announced 
program 
$’000

Maximum value of 
shares that may yet 
be purchased under 
the program 
$’000

Month

July 2019

27,500   

August 2019

13,789,250   

December 2019  

January 2020

February 2020

166,615   

2,850,914   

21,722   

16,856,001   

(1)         Including transaction costs.

0.61   

0.57   

0.50   

0.58   

0.53   

0.58   

—   

—   

—   

—   

3,039,251   

3,039,251   

50

17   

7,859   

84   

1,655   

12   

9,627   

12,634 

3,878 

3,984 

2,346 

2,232 

2,232 

 
 
 
 
 
 
 
 
 
 
 
 
Share repurchases in Q3 2020 and Q4 2020 were delisted in Q4 2020 and now form part of the authorized unissued 

share capital of the Company.

Fiscal 2021 purchase

There were no purchases during fiscal 2021 under the share repurchase program.

51

ITEM 6. SELECTED FINANCIAL DATA

As a “smaller reporting company”, we are not required to provide the information required by this Item 6.

52

 ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS

The  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  should  be  read  in 
conjunction  with  our  consolidated  financial  statements  and  the  accompanying  notes  included  in  Item  8  of  this  annual 
report on Form 10-K.

This  discussion  contains  forward-looking  statements  that  involve  risks,  uncertainties  and  assumptions.  Our 
future results may vary materially from those indicated as a result of the risks that affect our business, including, among 
others, those identified in “Forward-Looking Statements” and “Item 1A. Risk Factors”.  

Overview

We are a leading global provider of connected fleet and mobile asset solutions delivered as Software as a Service 
(“SaaS”).  Our  solutions  deliver  a  measurable  return  by  enabling  our  customers  to  manage,  optimize  and  protect  their 
investments  in  commercial  fleets  or  personal  vehicles.  We  generate  actionable  insights  that  enable  a  wide  range  of 
customers, from large enterprise fleets to small fleet operators and consumers, to reduce fuel and other operating costs, 
improve efficiency, enhance regulatory compliance, enhance driver safety, manage risk and mitigate theft. Our solutions 
mostly  rely  on  our  proprietary,  highly  scalable  technology  platforms,  which  allow  us  to  collect,  analyze  and  deliver 
information based on data from our customers’ vehicles. Using an intuitive, web-based interface, dashboards or mobile 
apps, our fleet customers can access large volumes of real-time and historical data, monitor the location and status of their 
drivers and vehicles and analyze a wide number of key metrics across their fleet operations. 

We were founded in 1996 and we have offices in South Africa, the United Kingdom, the United States, Uganda, 
Brazil, Australia, Romania, Thailand and the United Arab Emirates as well as a network of more than 130 fleet partners 
worldwide.  MiX  Telematics  shares  are  publicly  traded  on  the  Johannesburg  Stock  Exchange  (JSE:  MIX)  and  MiX 
Telematics American Depositary Shares are listed on the New York Stock Exchange (NYSE: MIXT).

We derive the majority of our revenues from subscriptions to our fleet and mobile asset management solutions. 
Our subscriptions generally include access to our SaaS solutions, connectivity, and in many cases, use of an in-vehicle 
device. We also generate revenues from the sale of in-vehicle devices, which enable customers to use our subscription-
based solutions, installation services of our in-vehicle-devices and driver training for fleet customers. We generate sales 
through  the  efforts  of  our  direct  sales  teams,  staffed  in  our  regional  sales  offices,  and  through  our  global  network  of 
distributors  and  dealers.  Our  direct  sales  teams  focus  on  marketing  our  fleet  solutions  to  global  and  multinational 
enterprise accounts and to other large customer accounts located in regions of the world where we maintain a direct sales 
presence. Our direct sales teams have industry expertise across multiple industries, including oil and gas, transportation 
and logistics, government and municipal, bus and coach, rental and leasing, and utilities. In some markets, we rely on a 
network  of  distributors  and  dealers  to  sell  our  solutions  on  our  behalf.  Our  distributors  and  dealers  also  install  our  in-
vehicle devices and provide training, technical support and ongoing maintenance for the customers they support.

Impact of COVID-19

In  December  2019,  a  novel  strain  of  coronavirus  was  reported  in  China  (“COVID-19”).  In  January  2020,  the 
World  Health  Organization  (“WHO”)  declared  this  outbreak  a  Public  Health  Emergency  of  international  concern  and, 
subsequently,  it  was  declared  a  pandemic  in  March  2020.  The  outbreak  continued  to  spread  globally,  affecting  global 
economic activity and financial markets. We have considered the impact of COVID-19 including its impact on expected 
credit  losses  and  potential  goodwill  impairments,  however  numerous  uncertainties  remain,  including  the  severity  of  the 
disease, the duration of the outbreak, actions that may be taken by governmental authorities, the impact on our customers 
and other factors identified in Item 1A. “Risk Factors - The extent to which the COVID-19 outbreak and measures taken 
in response thereto impact our business, results of operations and financial condition will depend on future developments, 
which are highly uncertain and are difficult to predict.” in this Form 10-K. 

Business, employees and operations

Due  to  extensive  measures  implemented  by  various  governments,  all  of  our  employees  were  required  to  work 
remotely, with the exception of our staff working in our monitoring centers, which were classified as an essential service. 
We  have  implemented  appropriate  safeguards  for  these  centers.  In  addition,  we  have  modified  certain  business  and 

53

workforce  practices  (including  extended  work  from  home  requirements,  suspension  of  certain  business  travel  and 
cancellation  of  certain  physical  participation  in  meetings,  events  and  conferences)  and  implemented  new  protocols  to 
promote  social  distancing  and  enhance  sanitary  measures  in  our  offices  and  facilities  to  conform  to  government 
restrictions and best practices encouraged by governmental and regulatory authorities.

During the first quarter of fiscal year 2021, we implemented various cost-saving measures, including headcount 
reductions,  deferred  salary  increases,  a  hiring  freeze  across  the  business,  and  significant  reductions  in  discretionary 
spending. We started to realize the benefit of these actions in the second quarter. As part of the headcount reductions in 
fiscal 2021, we incurred a $1.1 million restructuring charge as we committed to plans to restructure certain parts of our 
business as a measure to minimize the adverse economic and business effect of the COVID-19 pandemic and to re-align 
resources to our current business outlook and cost structure. The restructuring activities mainly related to the CSO, Africa 
Middle East and Australasia and North America reporting segments. 

COVID-19 has disrupted the operations of our customers and channel partners, our operations and the results of 
our  operations.  COVID-19  currently  has  had  and,  we  believe,  will  continue  to  have  an  adverse  impact  on  global 
economies and financial markets. For example, the continued economic uncertainty in the oil and gas sector has resulted 
in  significant  declines  in  our  customer’s  fleet  sizes  whilst  similar  disruption  is  evident  in  our  bus  and  coach  vertical 
following significantly reduced demand for public transport as a result of various governmental shut downs in multiple 
jurisdictions where we operate. This has and will continue to have a negative impact on our revenue and our results of 
operations, the size and duration of which we are currently unable to predict. During fiscal year 2021, we experienced a 
contraction of 73,800 subscribers as a result of the economic conditions attributable to the COVID-19 pandemic. The net 
contraction in subscribers resulted in a decrease in reported subscription revenues.

Cash resources and liquidity

Based  on  our  internal  projections  we  believe  that  we  have  sufficient  cash  reserves  to  support  us  for  the 
foreseeable future. Further details on our cash resources and borrowings available under our credit facilities are provided 
in the liquidity and capital resources section below.

Financial position and impairments

We have taken into account the impact of COVID-19, to the extent possible, on our financial statements as of 
reporting  date.  However,  future  changes  in  economic  conditions  related  to  COVID-19  could  have  an  impact  on  future 
estimates and judgements used, particularly those relating to Goodwill sensitivities and impairment assessments, as well 
as expected credit losses. Refer to note 2 to the Consolidated Financial Statements for additional information regarding 
Goodwill  sensitivities.  We  will  continue  to  evaluate  the  nature  and  extent  of  the  impact  to  our  business,  consolidated 
results of operations, and financial condition.

Key Financial Measures and Operating Metrics

In  addition  to  financial  measures  based  on  our  consolidated  financial  statements,  we  monitor  our  business 

operations using various financial and non-financial metrics. 

Subscription Revenue

Subscription  revenue  represents  subscription  fees  for  our  solutions,  which  include  the  use  of  our  SaaS  fleet 
management  solutions,  connectivity,  and  in  many  cases,  our  in-vehicle  devices.  Our  subscription  revenue  is  driven 
primarily by the number of subscribers and the monthly price per subscriber, which varies depending on the services and 
features customers require, hardware options, customer size and geographic location.

Subscription  revenue  has  increased  as  a  percentage  of  total  revenue  due  to  a  reduction  in  hardware  and  other 
revenue. In fiscal years 2019, 2020 and 2021, subscription revenue represented 85.7%, 87.6% and 89.3% respectively, of 
our  total  revenue.  In  fiscal  years  2019,  2020  and  2021,  our  top  10  customers  represented  24.9%,  23.7%  and  21.8% 
respectively, of our subscription revenue.

Subscribers

Subscribers represent the total number of discrete services we provide to customers at the end of the period. 

54

Subscribers

Fiscal Year Ended March 31,
2020

2021

2019

750,455 

818,487 

744,677 

Factors Affecting Our Performance

Level of Subscription Revenue and Hardware Revenue

We have historically been focused on growing our recurring subscription revenue base and entering into more 
fully bundled deals. As a result of an increase in the total subscriber base, and due to new and existing subscribers moving 
to  fully-bundled  subscriptions,  subscription  revenue  has  increased  as  a  percentage  of  revenue.  In  fiscal  year  2021, 
subscription-based revenues accounted for 89.3% of our total revenues, up from 87.6% in 2020 and 85.7% in 2019. Due 
to  the  uncertainty  surrounding  the  level  of  business  disruption  as  a  result  of  the  spread  of  COVID-19,  the  Company 
suspended its practice of issuing financial guidance during fiscal 2021 and has also not provided guidance for fiscal 2022.  

As  market  conditions  improve  globally,  we  believe  that  we  will  be  well  positioned  to  grow  our  base  of 
subscribers, by adding both fully-bundled subscriptions; subscriptions where the hardware has been purchased upfront and 
various add-on solutions that can drive incremental average revenue per user (“ARPU”) expansion over time. We intend 
to maintain our investment in sales and marketing and continue to attract new subscribers by introducing attractive new 
features and services. 

Additionally,  we  believe  we  have  the  opportunity  to  expand  our  fleet  management  market  share  among  our 
existing  customer  base  by  demonstrating  our  value  proposition,  growing  with  the  customer,  introducing  new  and 
innovative value-added solutions and displacing legacy fleet management solutions. 

Fluctuations in Exchange Rates

Revenue from our international operations has historically represented a substantial portion of our total revenue. 
Accordingly,  changes  in  exchange  rates,  and  in  particular  a  strengthening  of  the  U.S.  Dollar,  will  negatively  affect  our 
reported  income  and  expenses  as  expressed  in  U.S.  Dollars  (our  reporting  currency).  The  South  African  Rand  is  the 
functional  currency  for  the  Company.  Currency  fluctuations  in  the  South  African  Rand  may  positively  or  negatively 
impact  our  reported  income  and  expenses  due  to  the  effects  of  translating  the  functional  currency  of  our  foreign 
subsidiaries into Rand at different average exchange rates and then translating into our reporting currency of U.S. Dollars.  

In  fiscal  year  2021,  the  Rand  weakened  by  10.8%  against  the  U.S.  Dollar  and  by  13.7%  against  the  British 

Pound, as shown in the table below.

Average exchange rate for Fiscal Year 
Ended March 31,
2020

2021

2019

South African Rand for U.S. Dollars (per $1.00)

% movement
South African Rand for British Pound (per £1.00)

% movement

13.75

 5.9 %

18.03

 4.8 %

14.78

 7.5 %

18.78

 4.2 %

16.37

 10.8 %

21.35

 13.7 %

We  expect  continued  exchange  rate  volatility  in  the  South  African  Rand  against  other  major  currencies.  The 
South  African  Rand  has  been  even  more  volatile  due  to  the  uncertain  economic  conditions  including  the  effect  of 
COVID-19  and  it  is  uncertain  how  long  this  will  continue.  As  of  June  10,  2021,  the  South  African  Rand/U.S.  Dollar 
exchange rate was 13.65, 16.6% stronger than the average exchange rate for fiscal 2021. 

Mix of Subscribers with Different Revenue and Cost Economics

We offer services to a wide range of customers, from large enterprise vehicle fleets to small fleet operators and 
consumers.  The  subscription  revenue  and  cost  per  subscriber  and  the  subscriber  retention  pattern  differ  by  type  of 
subscriber. For example, our entry-level consumer solution, Beam-e, is characterized by lower revenue and lower cost per 
subscriber compared to our large enterprise solutions. Small fleet and consumer customers will enter into and terminate 
contracts much more frequently than our enterprise customers, thereby affecting subscriber retention. As the mix of our 
subscriber base evolves, the average revenue per subscriber and average cost per subscriber is likely to change.

55

 
 
 
 
 
Varying Economic Conditions in our Markets

We seek to capitalize on opportunities and manage risks in our key markets, which are geographically dispersed 
with  subscribers  located  in  more  than  120  countries  worldwide.  Overall,  we  believe  that  our  presence  across  multiple 
geographic  markets  and  our  exposure  to  multiple  economies  provides  us  with  diversification  from  the  risk  of  changing 
economic conditions in any one country or region. Other macroeconomic factors, such as expectations for future crude oil 
and natural gas prices, affect our customers’ spending habits. Prolonged or substantial declines in crude oil and/or natural 
gas prices, or the perception that such prices will decrease in the future, negatively impacts our net subscriber growth and 
hardware sales in this sector. In addition to macroeconomic changes, performance in any given region may vary due to 
multiple factors, including growth in subscribers, the overall profile of the customer base (for example, in Africa, we have 
a  significant  consumer  subscriber  base),  the  services  and  hardware  options  selected  by  particular  subscribers  and  our 
distribution strategy in the region. 

Changes in regional conditions require management to formulate strategic responses that safeguard our financial 

position and maintain our balanced approach to producing revenue growth, profitability and cash flow. 

Changing Customer Needs and Ongoing Investment in Technology

We  continuously  analyze  market  trends  and  opportunities  in  the  various  geographies  in  which  we  operate  and 
have identified an opportunity to increase subscription revenue growth by the addition of new products and services in 
certain of the regions in which we operate. Our investment in software development is core to our business strategy. Our 
software teams employ an agile software development methodology. We have made a significant investment in product 
development, and we have routinely been among the first to market with innovative solutions and features that cater to the 
needs of our customers. For example, major updates to the MiX Vision solution were made in fiscal year 2021, with MiX 
Vision AI poised for launch in calendar year 2021.

Long Sales Cycle for Our Enterprise Fleet Management Solutions

From period to period, our revenues may fluctuate depending upon the customer contracts we have secured. The 
typical sales cycle for large enterprise fleet management solutions contracts may be long, especially in comparison to the 
sales  cycle  for  our  consumer  solutions.  It  may  also  be  difficult  for  us  to  predict  the  timing  of  when  we  will  enter  into 
enterprise fleet management contracts.

Longer sales cycles for large contracts, for both customers who purchase in-vehicle devices and those who opt 
for  the  fully  bundled  option,  may  affect  the  comparability  of  financial  results  in  certain  segments.  Our  revenue  may 
fluctuate from period to period depending on the level and timing of hardware sales, while subscription revenue growth is 
also impacted by the timing of the rollout of large enterprise fleets. We are focused on mitigating these long sales cycles 
and the associated volatility by enhancing our sales pipeline management process, by increasing our sales and marketing 
investment levels across all geographical segments and by diversifying our customer segment focus. 

Investment in Sales and Marketing

We offer our solutions in over 120 countries through a combination of our direct and indirect marketing efforts. 
Our sales and marketing strategy is segmented by geographic region and customer type in order to cost effectively target 
and acquire new customers. In certain regions, we sell subscriptions of our fleet management solutions to large enterprise 
fleets through our direct sales force. In other regions, and for sales to small fleet operators and consumers, we work with 
an  extensive  distribution  network  of  regional  partners  and  national  distribution  dealers.  Through  our  central  services 
organization  headquartered  in  South  Africa,  we  provide  optimized  marketing,  product  management,  technical  and 
distribution support to each of our regional sales and marketing operations. We continue to focus on growth and expect to 
continue to invest in sales and marketing to grow our customer base and to expand within existing customers. 

Basis of Presentation and Key Components of Our Results of Operations

In fiscal year 2021, we managed our business in six segments which include Africa, Americas, Brazil, Europe 
and the Middle East and Australasia (our regional sales offices (“RSOs”)), and our central services organization (“CSO”). 
CSO is our central services organization that wholesales our products and services to our RSOs which, in turn, interface 
with  our  end-customers,  distributors  and  dealers.  CSO  is  also  responsible  for  the  development  of  our  hardware  and 
software platforms and provides common marketing, product management, technical and distribution support to each of 
our other operating segments.

56

The CODM, who is responsible for allocating resources and assessing performance of the reportable segments, 
has been identified collectively as the executive committee and the Chief Executive Officer who make strategic decisions. 
Segment performance is measured and evaluated by the CODM using Segment Adjusted EBITDA, which is a non-GAAP 
measure which uses net income, determined under International Financial Reporting Standards (“IFRS”) as issued by the 
International Accounting Standards Board, as a starting point. Prior to the publication of the financial results for the year 
ended  March  31,  2020,  we  published  results  under  IFRS  only,  which  is  the  reason  for  the  CODM  using  a  segment 
performance measure based on IFRS. 

In determining Segment Adjusted EBITDA, the margin generated by CSO, net of any unrealized intercompany 
profit, is allocated to the geographic region where the external revenue is recorded by our RSOs. The costs remaining in 
CSO  relate  mainly  to  research  and  development  of  hardware  and  software  platforms,  common  marketing,  product 
management and technical and distribution support to each of the RSOs. 

Each RSO’s results reflect the external revenue earned, as well as the Segment Adjusted EBITDA earned (or loss 
incurred) before the remaining CSO and corporate costs allocations. Segment assets are not disclosed as this information 
is not reviewed by the CODM.

Revenue

The  majority  of  our  revenue  is  subscription-based.  Consequently,  growth  in  subscribers  influences  our 
subscription revenue growth. However, other factors, including, but not limited to, the types of new subscribers we add 
and  the  timing  of  entry  into  subscription  contracts  also  play  a  significant  role.  The  price  and  terms  of  our  customer 
subscription contracts vary based on a number of factors, including fleet size, hardware options, geographic region and 
distribution channel. In addition, we derive revenue from the sale of in-vehicle devices, which are used to collect, generate 
and transmit the data used to enable our SaaS solutions. 

Our  customer  contracts  typically  have  a  three  to  five  year  initial  term.  Following  the  initial  term,  most  fleet 
customers  elect  to  renew  for  fixed  terms  ranging  from  one  to  five  years.  Our  third  party  dealers  are  typically  billed 
monthly based on active connections. Some of our customer agreements, including our consumer subscriptions, provide 
for automatic monthly or yearly renewals unless the customer elects not to renew its subscription. Our consumer customer 
contracts in South Africa are governed by the Consumer Protection Act, which allows customers to cancel without paying 
the  full  balance  of  the  contract  amount.  Our  fleet  contracts  and  our  customer  contracts  outside  of  South  Africa  are 
generally non-cancellable.

Cost of Revenue

Cost  of  revenue  associated  with  our  subscription  revenue  consists  primarily  of  costs  related  to  cellular 
communications,  infrastructure  hosting,  third-party  data  providers,  service  contract  maintenance  costs,  commission 
expense  related  to  third  party  dealers  or  distributors  (commission  is  capitalized  and  amortized  unless  the  amortization 
period is 12 months or less) and depreciation of our capitalized installed in-vehicle devices. Cost of sales associated with 
our  hardware  revenue  includes  the  cost  of  the  in-vehicle  devices,  cost  of  hardware  warranty,  shipping  costs,  custom 
duties, and commission expense related to third party dealers or distributors. We capitalize the cost of in-vehicle devices 
utilized to service customers, for customers selecting our bundled option, and we depreciate these costs from the date of 
installation over their expected useful lives.

We  expect  that  cost  of  revenue  as  a  percentage  of  revenue  will  vary  from  period  to  period  depending  on  our 
revenue mix, including the proportion of our revenue attributable to our subscription-based services. The majority of the 
other components of our cost of revenue are variable and are affected by the number of subscribers, the composition of 
our subscriber base, and the number of new subscriptions sold in the period.

Operating Expenses

Sales and Marketing

Sales  and  marketing  expenses  consist  primarily  of  salaries  and  wages  to  sales  and  marketing  employees, 
commissions  paid  to  employees,  travel-related  expenses,  and  advertising  and  promotional  costs.  We  pay  our  sales 
employees commissions based on achieving subscription targets and we capitalize commission and amortize it (unless the 
amortization  period  is  12  months  or  less).  Advertising  costs  consist  primarily  of  costs  for  print,  radio  and  television 
advertising, promotions, public relations, customer events, tradeshows and sponsorships. We expense advertising costs as 
incurred. We plan to continue to invest in sales and marketing in order to grow our sales and build brand and category 
awareness. 

57

 
Administration and Other Charges

Administration  and  other  charges  consist  primarily  of  salaries  and  wages  for  administrative  staff,  travel  costs, 
professional fees (including audit and legal fees), real estate leasing costs, expensed research and development costs and 
depreciation of fixed assets including vehicles and office equipment and amortization of intangible assets. We expect that 
administration and other charges will increase in absolute terms as we continue to grow our business. 

Research and Development

For  additional  disclosures  in  respect  of  research  and  development,  technology  and  intellectual  property  please 

refer to “Item 1. Business”.

Taxes

In fiscal years 2019, 2020 and 2021 our effective tax rates were 39.9%, 47.2% and 15.3% respectively, compared 
to a South African statutory rate of 28%. Taxation mainly consists of normal statutory income tax paid or payable and 
deferred tax on any temporary differences.  

Our effective tax rate may vary primarily according to the mix of profits made in various jurisdictions and the 
impact of certain non-deductible/(non-taxable) foreign exchange movements, net of tax. A reconciliation of the actual tax 
rate  to  the  South  African  tax  rate  of  28%  is  disclosed  in  note  10  to  the  consolidated  financial  statements.  As  a  result, 
significant variances in future periods may occur.

58

The following table sets forth certain Consolidated Statement of Income data:

Results of operations

Total revenue
Total cost of revenue
Gross profit
Sales and marketing
Administration and other
Income from operations

Other income/(expense)

Net interest income/(expense)

Income tax expense
Net income for the year

Net income attributable to MiX Telematics Limited 
stockholders
Net income attributable to non-controlling interest
Net income for the year

2019

2021

For the year ended March 31, 
2020
(In thousands)
$  145,650 
53,015 
92,635 
13,324 
58,263 
21,048 

$  126,894 
43,865 
83,029 
11,344 
53,487 
18,198 

$  143,705 
46,885 
96,820 
14,489 
58,040 
24,291 

101 

233 

9,815 
14,810 

14,810 
— 
14,810 

$ 

(299) 

67 

9,829 
10,987 

10,987 
— 
10,987 

(897) 

(72) 

2,634 
14,595 

14,595 
— 
14,595 

$ 

$ 

The following sets forth, as a percentage of revenue, Consolidated Statement of Income data:

2019

For the year ended March 31,
2020
(Percentage)

2021

Total revenue

Total cost of revenue

Gross profit

Sales and marketing

Administration and other

Income from operations

Other income/(expense)

Net interest income/(expense)

Income tax expense

Net income for the year

Net income attributable to MiX Telematics Limited 
stockholders

Net income attributable to non-controlling interest

Net income for the year

 100.0 %

 100.0 %

 100.0 %

 32.6 

 67.4 

 10.1 

 40.4 

 16.9 

 0.1 

 0.2 

 6.8 

 10.3 

 10.3 

 — 

 10.3 

 36.4 

 63.6 

 9.1 

 40.0 

 14.5 

 (0.2) 

 — 

 6.7 

 7.5 

 7.5 

 — 

 7.5 

 34.6 

 65.4 

 8.9 

 42.2 

 14.3 

 (0.7) 

 (0.1) 

 2.0 

 11.5 

 11.5 

 — 

 11.5 

59

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Results of Operations for Fiscal Year 2020 Compared to Fiscal Year 2021

Revenue

Subscription revenue

Hardware and other revenue

For the year ended March 31,

2020

2021

% Change

% Change at 
constant 
currency

(In thousands, except for percentages)

$ 

$ 

127,570 

$ 

18,080 

145,650 

$ 

113,351 

13,543 

126,894 

 (11.1) %

 (25.1) %

 (12.9) %

 (6.1) %

 (23.8) %

 (8.3) %

Our total revenue decreased by $18.8 million or 12.9%, from fiscal year 2020 to fiscal year 2021. The principal 

factors affecting our revenue contraction included:                 

•

Subscription  revenue  decreased  by  11.1%  to  $113.4  million,  compared  to  $127.6  million  for  fiscal  year  2020. 
Subscription revenue represented 89.3% of our total revenue for fiscal year 2021 compared to 87.6% for the prior 
year.  Subscription  revenues  decreased  by  6.1%  on  a  constant  currency  basis,  year  over  year.  The  decline  in 
constant currency subscription revenue was primarily due to the contraction in our subscriber base as a result of 
economic  conditions  attributable  to  the  COVID-19  pandemic.  During  fiscal  year  2021,  our  subscriber  base 
contracted by 73,800 subscribers to 744,700 subscribers at March 31, 2021. We experienced fleet contraction in 
a number of key verticals such as the oil and gas vertical, consumer vertical and leasing vertical which impacted 
both our subscriber-count and subscription revenue line, the contraction is mainly attributable to our low ARPU 
asset tracking subscribers. 

The majority of our revenues and subscription revenues are derived from currencies other than the U.S. Dollar. 
Accordingly, the strengthening of the U.S. Dollar against these currencies (in particular against the South African 
Rand) following currency volatility arising from the economic disruption caused by COVID-19, has negatively 
impacted  our  revenue  and  subscription  revenues  reported  in  U.S.  Dollars.  Compared  to  fiscal  year  2020,  the 
South  African  Rand  weakened  by  11%  against  the  U.S.  Dollar.  The  Rand/U.S.  Dollar  exchange  rate  averaged 
R16.37 in fiscal year 2021 compared to an average of R14.78 during fiscal year 2020. The impact of translating 
foreign currencies to U.S. Dollars at the average exchange rates during fiscal year 2021 led to a 5.0% reduction 
in reported U.S. Dollar subscription revenues. 

•

Hardware  and  other  revenue  decreased  by  $4.5  million,  or  25.1%,  from  fiscal  year  2020  to  fiscal  year  2021 
primarily  as  a  result  of  a  global  economic  slowdown  following  the  disruption  caused  by  the  COVID-19 
pandemic. As shown in the table below, hardware and other revenue was lower across all geographical segments.

The impact of translating foreign currencies to U.S. Dollars at the average exchange rates during fiscal year 2021 

led to a 4.6% reduction in reported U.S. Dollar revenues.

60

 
 
A breakdown of third party revenue by segment is shown in the table below:

2020

2021

2020

2021

2020

2021

For the Year Ended March 31,

(In thousands)

Total Revenue

Subscription Revenue

Hardware and other 
revenue

$76,756 

$67,948 

$70,886 

$62,453   

$5,870 

$5,495 

24,529 

23,130 

15,027 

5,795 

413 

18,981 

21,237 

14,579 

4,064 

85 

22,322 

17,389 

11,682 

5,181 

110 

18,211   

16,558   

12,138   

3,922   

69   

2,207 

5,741 

3,345 

614 

303 

770 

4,679 

2,441 

142 

16 

  $145,650 

$126,894 

$127,570 

$113,351   

$18,080 

$13,543 

Africa

Americas

Middle East and Australasia

Europe

Brazil

CSO

Total

In the Africa segment, subscription revenue decreased by $8.4 million or 11.9%. On a constant currency basis, 
the  contraction  in  subscription  revenue  was  3.4%  as  a  result  of  a  10.1%  decrease  in  subscribers  since  April  1,  2020. 
Hardware and other revenue decreased by $0.4 million or 6.4%. Total revenue decreased by $8.8 million or 11.5%. On a 
constant currency basis, total revenue contraction was 3.1%. 

In  the  Americas  segment,  subscription  revenue  declined  by  $4.1  million  or  18.4%  as  a  result  of  both  a  27.7% 
decrease in subscribers since April 1, 2020 and as a result of economic conditions in the oil and gas vertical. Included in 
fiscal  year  2021  subscription  revenue  reported  above  is  revenue  of  $1.1  million  pertaining  to  the  reduction  of  existing 
subscriber contracts of a significant energy sector customer, following a reduction of their fleet due to current economic 
conditions.  Hardware  and  other  revenue  declined  by  $1.4  million  or  65.1%.  Total  revenue  declined  by  $5.5  million  or 
22.6%.

  Subscription  revenue  in  the  Middle  East  and  Australasia  segment  declined  by  $0.8  million  or  4.8%.  On  a 
constant currency basis, the decline in subscription revenue was 7.2%. Subscribers decreased by 1.8% since April 1, 2020. 
Hardware and other revenue declined by $1.1 million or 18.5%. Total revenue declined by $1.9 million or 8.2%. Total 
revenue in constant currency declined by 10.7%.

In the Europe segment, subscription revenue growth was $0.5 million or 3.9%. On a constant currency basis, the 
growth in subscription revenue was 0.3%. Subscribers increased by 0.5% since April 1, 2020. Total revenue decreased by 
$0.4  million  or  3.0%,  due  to  a  decrease  in  hardware  and  other  revenues  of  $0.9  million  compared  to  fiscal  year  2020. 
Total revenue decreased by 6.4% on a constant currency basis.  

In  the  Brazil  segment,  subscription  revenue  declined  by  $1.3  million  or  24.3%.  On  a  constant  currency  basis, 
subscription revenue decreased by 0.5%. Subscribers increased by 3.9% since April 1, 2020 which was offset by pricing 
concessions granted to customers as a result of economic conditions attributable to the COVID-19 pandemic. Hardware 
and  other  revenue  declined  by  $0.5  million  or  76.9%.  Total  revenue  declined  by  $1.7  million  or  29.9%.  On  a  constant 
currency basis, total revenue decreased by 7.8%.

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenue

Cost of revenue - subscription
Cost of revenue - hardware and other

Gross profit
Gross profit margin 

Gross profit margin - subscription

Gross profit margin - hardware and other

For the year ended March 31,

2020

2021

(In thousands, except for 
percentages)

$ 

39,828 
13,187 

$ 

33,414 
10,451 

$ 

92,635 

$ 

83,029 

 63.6 %

 68.8 %

 27.1 %

 65.4 %

 70.5 %

 22.8 %

Compared to a decrease in total revenue of $18.8 million or 12.9%, cost of revenues decreased by $9.2 million or 

17.3%, from fiscal year 2020 to fiscal year 2021. 

Subscription revenue, which generates a higher gross profit margin than hardware and other revenue, contributed 
89.3% of total revenue in fiscal year 2021 compared to 87.6% in fiscal year 2020. Fiscal 2020 included $2.0 million in-
vehicle  device  accelerated  depreciation  which  resulted  in  an  increased  subscription  revenue  margin  in  fiscal  2021 
compared to fiscal 2020.

During  fiscal  year  2021,  hardware  and  other  margins  were  lower  than  in  fiscal  2021,  mainly  due  to  the 

geographical sales mix and the distribution channels. Hardware sales via our dealer channel attract lower gross margins. 

Sales and Marketing  

For the year ended March 31,

Sales and marketing

As a percentage of revenue

$ 

2021

2020
(In thousands, except for 
percentages)
$ 

13,324 

11,344 

 9.1 %

 8.9 %

Sales and marketing costs decreased by $2.0 million, or 14.9%, from fiscal year 2020 to fiscal year 2021 against 
a 12.9% decrease in total revenue. The decrease in fiscal year 2021 was primarily as a result of savings of $1.0 million in 
employee  costs,  $0.7  million  in  travel  costs  and  other  decreases  of  $0.3  million,  none  of  which  were  individually 
significant. In fiscal year 2021, sales and marketing costs represented 8.9% of revenue compared to 9.1% of revenue in 
fiscal year 2020. 

Administration and Other Expenses

Administration and other

As a percentage of revenue

For the year ended March 31,

2020
(In thousands, except for 
percentages)

2021

$ 

58,263 

$ 

53,487 

 40.0 %

 42.2 %

Administration and other expenses decreased by $4.8 million, or 8.2%, from fiscal year 2020 to fiscal year 2021.

The  decrease  mainly  relates  to  savings  of  $4.1  million  in  salaries  and  wages,  travel  costs  of  $0.8  million  and 

decreases in expected credit loss provision of $1.0 million, offset by restructuring costs of $1.1 million.

62

 
 
 
Taxation

Income tax expense

Effective tax rate

For the year ended March 31,

2020

2021

(In thousands, except for 
percentages)

$ 

9,829 
 47.2 %

$ 

2,634 
 15.3 %

Income tax expense decreased by 73.2%. Our effective tax rate decreased by 31.9% to 15.3% in fiscal year 2021. 
A reconciliation of our effective tax rate to the South African corporate tax rate of 28% for both fiscal years 2021 and 
2020, is presented in note 10 to the consolidated financial statements. In fiscal year 2021 the effective tax rate decreased 
by  19.7%  as  a  result  of  certain  non-taxable  foreign  exchange  movements  on  intercompany  loans  which  have  led  to 
deferred  tax  charges  being  recognized  in  the  Income  Statement.  In  fiscal  2020  non-deductible  foreign  exchange 
differences increased the tax rate by 19.6%.

Results of Operations for Fiscal Year 2019 Compared to Fiscal Year 2020

Revenue

Subscription revenue

Hardware and other revenue

For the year ended March 31,

2019

2020

% Change

% Change at 
constant 
currency

(In thousands, except for percentages)

$ 

$ 

123,150 

$ 

20,555 

143,705 

$ 

127,570 

18,080 

145,650 

 3.6 %

 (12.0) %

 1.4 %

 8.7 %

 (8.5) %

 6.3 %

Our total revenue increased by $1.9 million or 1.4%, from fiscal year 2019 to fiscal year 2020. On a constant 
currency basis, total revenue increased by 6.3% from fiscal year 2019 to fiscal year 2020. The principal factors affecting 
our revenue growth included:                 

•

Subscription  revenue  grew  by  $4.4  million,  or  3.6%  from  fiscal  year  2019  to  fiscal  year  2020.  Subscription 
revenue represented 87.6% of our total revenue for fiscal year 2020 compared to 85.7% for the prior year. Our 
growth in subscription revenue is primarily attributable to an increase in subscribers, which increased by 9.1% 
from  750,455  at  March  31,  2019,  to  818,487  at  March  31,  2020.  There  was  no  material  movement  in  ARPUs 
from fiscal year 2019 to fiscal year 2020. On a constant currency basis, subscription revenue increased by 8.7% 
from fiscal year 2019 to fiscal year 2020. 

•

Hardware and other revenue decreased by $2.5 million, or 12.0%, from fiscal year 2019 to fiscal year 2020. 

63

 
 
A breakdown of third party revenue by segment is shown in the table below:

2019

2020

2019

2020

2019

2020

For the Year Ended March 31,

(In thousands)

Total Revenue

Subscription Revenue

Hardware and other 
revenue

$75,960 

$76,756 

$70,503 

$70,886   

$5,457 

$5,870 

23,925 

23,528 

15,255 

4,976 

61 

24,529 

23,130 

15,027 

5,795 

413 

21,279 

16,439 

10,221 

4,654 

54 

22,322   

17,389   

11,682   

5,181   

110   

2,646 

7,089 

5,034 

322 

7 

2,207 

5,741 

3,345 

614 

303 

  $143,705 

$145,650 

$123,150 

$127,570   

$20,555 

$18,080 

Africa

Americas

Middle East and Australasia

Europe

Brazil

CSO

Total

In the Africa segment, subscription revenue increased by $0.4 million or 0.5%. On a constant currency basis, the 
growth in subscription revenue was 7.5% as a result of a 8.6% increase in subscribers since April 1, 2019. Total revenue 
increased by $0.8 million or 1.0%. Hardware and other revenue increased by $0.4 million or 7.6%. On a constant currency 
basis, total revenue growth was 8.0%. 

In the Americas segment subscription revenue growth was $1.0 million or 4.9%. Subscribers increased by 1.5% 

since April 1, 2019. Total revenue improved by $0.6 million or 2.5%.

  Subscription  revenue  in  the  Middle  East  and  Australasia  segment  increased  by  $1.0  million  or  5.8%.  On  a 
constant  currency  basis,  the  increase  in  subscription  revenue  was  9.3%.  Subscribers  increased  by  10.5%  since  April  1, 
2019. Total revenue declined by $0.4 million or 1.7%. Hardware and other revenue declined by $1.4 million, or 19.0%. 
Total revenue in constant currency improved by 1.7%.

In the Europe segment subscription revenue growth was $1.5 million or 14.3%. On a constant currency basis, the 
growth in subscription revenue was 18.0%. Subscribers increased by 10.8% since April 1, 2019 and additional growth is 
attributable to an increase in high ARPU bundled subscribers. Despite the increase in subscription revenue total revenue 
declined by $0.2 million or 1.5%, due to $1.7 million lower hardware and other revenues compared to fiscal 2019. Total 
revenue increased by 1.7% on a constant currency basis. 

In the Brazil segment subscription revenue increased by $0.5 million or 11.3%. On a constant currency basis, the 
increase in subscription revenue was 20.9%. The increase was due to an increase in subscribers of 25.9% since April 1, 
2019. Total revenue increased by $0.8 million or 16.5%. On a constant currency basis, total revenue increased by 26.5%.

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenue

Cost of revenue - subscription
Cost of revenue - hardware and other

Gross profit
Gross profit margin 

Gross profit margin - subscription

Gross profit margin - hardware and other

For the year ended March 31,

2019

2020

(In thousands, except for 
percentages)

$ 

34,940 
11,945 

$ 

39,828 
13,187 

$ 

96,820 

$ 

92,635 

 67.4 %

 71.6 %

 41.9 %

 63.6 %

 68.8 %

 27.1 %

Compared to an increase in total revenue of $1.9 million or 1.4%, cost of revenues increased by $6.1 million or 
13.1%, from fiscal year 2019 to fiscal year 2020. This resulted in a lower gross profit margin of 63.6% in fiscal year 2020 
compared to 67.4% in fiscal year 2019. 

During  fiscal  2020,  subscription  revenue  gross  profit  margins  were  lower  than  in  fiscal  2019,  mainly  due  to 
accelerated  depreciation  of  in-vehicle  devices  following  contraction  in  certain  fleets  in  the  oil  and  gas  vertical  in  the 
Americas segment.

During fiscal 2020, hardware and other margins were lower than in fiscal 2019, mainly due to the geographical 
sales  mix  and  the  distribution  channels.  Hardware  sales  via  our  dealer  channel  attract  lower  gross  margins.  In  addition 
there is pricing pressure on hardware prices as customers look to reduce the upfront cost of their investment.

Sales and Marketing  

For the year ended March 31,

Sales and marketing

As a percentage of revenue

$ 

2020

2019
(In thousands, except for 
percentages)
$ 

14,489 

13,324 

 10.1 %

 9.1 %

Sales and marketing costs decreased by $1.2 million or 8.0%, from fiscal year 2019 to fiscal year 2020 against a 
1.4% increase in total revenue. The decrease in fiscal year 2020 was primarily as a result of a $0.5 million decrease in 
bonuses, a $0.5 million decrease in salaries and wages, a $0.1 million decrease in foreign travel costs and other decreases 
of $0.1 million, none of which were individually significant. In fiscal year 2020, sales and marketing costs represented 
9.1% of revenue compared to 10.1% of revenue in fiscal year 2019.

Administration and Other Expenses

Administration and other

As a percentage of revenue

For the year ended March 31,

2019
(In thousands, except for 
percentages)

2020

$ 

58,040 

$ 

58,263 

 40.4 %

 40.0 %

Administration and other expenses increased by $0.2 million or 0.4%, from fiscal year 2019 to fiscal year 2020.

65

 
 
The increase mainly relates to increases in expected credit loss provision primarily in the South Africa business 
of  $1.9  million  mainly,  professional  fees  of  $0.9  million,  offset  by  saving  in  bonuses  of  $1.3  million  primarily  due  to 
lower subscription revenue growth being achieved, salaries and wages of $0.8 million and operating lease costs of $0.4 
million. 

Taxation

Income tax expense

Effective tax rate

For the year ended March 31,

2019

2020

(In thousands, except for 
percentages)

$ 

9,815 

$ 

9,829 

 39.9 %

 47.2 %

Income tax expense increased by 0.1%, while our effective tax rate increased by 7.3% to 47.2% in fiscal year 
2020. A reconciliation of our effective tax rate to the South African corporate tax rate of 28% for both fiscal years 2020 
and  2019,  is  presented  in  note  10  to  the  consolidated  financial  statements.  In  fiscal  year  2020  the  effective  tax  rate 
increased by 19.6% as a result of certain non-deductible foreign exchange movements on intercompany loans which have 
led  to  deferred  tax  charges  being  recognized  in  the  Income  Statement.  In  fiscal  2019  non-deductible  foreign  exchange 
differences increased the tax rate by 14.0%. 

Inflation Risk

We do not believe that inflation had a material effect on our business, financial condition or results of operations 
in the last three fiscal years. If our costs were to become subject to significant inflationary pressures, we may not be able 
to  fully  offset  these  higher  costs  through  price  increases.  Our  inability  to  do  so  could  harm  our  business,  financial 
condition and results of operations.

Non-GAAP Financial Information

We  use  certain  measures  to  assess  the  financial  performance  of  our  business.  Certain  of  these  measures  are 
termed “non-GAAP measures” because they exclude amounts that are included in, or include amounts that are excluded 
from, the most directly comparable measure calculated and presented in accordance with GAAP, or are calculated using 
financial  measures  that  are  not  calculated  in  accordance  with  GAAP.  These  non-GAAP  measures  include  Adjusted 
EBITDA,  Adjusted  EBITDA  margin,  non-GAAP  net  income,  non-GAAP  net  income  per  share  and  constant  currency 
information.

An  explanation  of  the  relevance  of  each  of  the  non-GAAP  measures,  a  reconciliation  of  the  non-GAAP 
measures to the most directly comparable measures calculated and presented in accordance with GAAP and a discussion 
of their limitations is set out below. We do not regard these non-GAAP measures as a substitute for, or superior to, the 
equivalent measures calculated and presented in accordance with GAAP or those calculated using financial measures that 
are calculated in accordance with GAAP. 

Adjusted EBITDA and Adjusted EBITDA Margin

Adjusted EBITDA and Adjusted EBITDA margin are two of the profit measures reviewed by the CODM. We 
define  Adjusted  EBITDA  as  the  income  before  income  taxes,  net  interest  income,  net  foreign  exchange  gains/(losses), 
depreciation  of  property  and  equipment  including  capitalized  customer  in-vehicle  devices,  amortization  of  intangible 
assets including capitalized internal-use software development costs and intangible assets identified as part of a business 
combination,  stock-based  compensation  costs,  restructuring  costs  and  profits/(losses)  on  the  disposal  or  impairments  of 
assets or subsidiaries. We define Adjusted EBITDA margin as Adjusted EBITDA divided by total revenue. 

We have included Adjusted EBITDA and Adjusted EBITDA margin in this annual report because they are key 
measures that our management and Board of Directors use to understand and evaluate our core operating performance and 
trends; to prepare and approve its annual budget; and to develop short and long-term operational plans. In particular, the 
exclusion  of  certain  expenses  in  calculating  Adjusted  EBITDA  and  Adjusted  EBITDA  margin  can  provide  a  useful 

66

measure  for  period-to-period  comparisons  of  the  Company’s  core  business.  Accordingly,  we  believe  that  Adjusted 
EBITDA  and  Adjusted  EBITDA  margin  provide  useful  information  to  investors  and  others  in  understanding  and 
evaluating our operating results. 

A reconciliation of net income (the most directly comparable financial measure presented in accordance with GAAP) to 
Adjusted EBITDA for the year is presented below.

Reconciliation of net income to Adjusted EBITDA for the year ended March 31,

Net income for the year
Plus: Income tax expense
(Less)/plus: Net interest (income)/expense
(Less)/plus: Foreign exchange (gains)/losses
Plus: Depreciation (1)
Plus: Amortization (2)
Plus: Impairment of long-lived assets
Plus: Stock-based compensation costs
(Less)/plus: Net (profit)/loss on sale of property and equipment

Plus/(less): Restructuring costs

Adjusted EBITDA

Adjusted EBITDA margin

2019

2020

2021

$14,810
9,815
(233)
(28)
12,492
3,876
62
511
(43)

221

$41,483

 28.9 %

(In thousands)
$10,987
9,829
(67)
610
16,149
3,823
6
660
(270)

(1)

$41,726

 28.6 %

$14,595
2,634
72
959
12,878
3,681
8
1,273
13

1,055

$37,168

 29.3 %

(1)    Includes depreciation of owned equipment (including in-vehicle devices). 
(2)    Includes amortization of intangible assets (including intangible assets identified as part of a business combination).

Our use of Adjusted EBITDA and Adjusted EBITDA margin have limitations as analytical tools, and should not 
be considered as performance measures in isolation from, or as a substitute for, analysis of our results as reported under 
GAAP. 

Some of these limitations are:

•

•

•

•

•

•

although  depreciation  and  amortization  are  non-cash  charges,  the  assets  being  depreciated  and  amortized  may 
have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements 
for such replacements or for new capital expenditure requirements;

Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;

Adjusted EBITDA does not consider the potentially dilutive impact of equity-based compensation;

Adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us; 

other  companies,  including  companies  in  our  industry,  may  calculate  Adjusted  EBITDA  differently,  which 
reduces its usefulness as a comparative measure; and

certain  of  the  adjustments  (such  as  restructuring  costs,  impairment  of  long-lived  assets  and  others)  made  in 
calculating  Adjusted  EBITDA  are  those  that  management  believes  are  not  representative  of  our  underlying 
operations and, therefore, are subjective in nature.

Because of these limitations, Adjusted EBITDA and Adjusted EBITDA margin should be considered alongside 

other financial performance measures, including income from operations, net income and our other results.

Basic and Diluted non-GAAP Net Income per share

Non-GAAP net income is defined as net income excluding net foreign exchange gains/(losses) net of tax  divided 

by the weighted average number of ordinary shares in issue during the period.

67

 
We have included non-GAAP net income per share in this Annual Report because it provides a useful measure 
for  period-to-period  comparisons  of  our  core  business  by  excluding  net  foreign  exchange  gains/(losses)  net  of  tax  and 
associated tax consequences from earnings. Accordingly, we believe that non-GAAP net income per share provides useful 
information to investors and others in understanding and evaluating our operating results.

Reconciliation of net income to non-GAAP net income

For the year ended March 31,
2021

2020

2019

Net income for the year

Net foreign exchange (gains)/losses

Income tax effect of net foreign exchange (gains)/losses
Non-GAAP net income

Weighted average number of ordinary shares in issue
Basic (’000)

Diluted (’000)

Constant Currency Information

$ 

14,810 

(In thousands)
$  10,987 

$ 

(28) 

3,495 

610 

4,028 

14,595 

959 

(3,657) 

$ 

18,277 

$  15,625 

$ 

11,897 

563,578 

  553,653 

583,741 

  567,879 

549,415 

560,624 

Constant  currency  information  has  been  presented  in  the  sections  below  to  illustrate  the  impact  of  changes  in 
currency rates on our results. The constant currency information has been determined by adjusting the current financial 
reporting  year’s  results  to  the  prior  year’s  average  exchange  rates,  determined  as  the  average  of  the  monthly  exchange 
rates applicable to the year. The measurement has been performed for each of our currencies, including the South African 
Rand and British Pound. The constant currency growth percentage has been calculated by utilizing the constant currency 
results compared to the prior year results. 

The constant currency information represents non-GAAP information. We believe this provides a useful basis to 
measure the performance of our business as it removes distortion from the effects of foreign currency movements during 
the period.

Due to the significant portion of our customers who are invoiced in non-U.S. Dollar denominated currencies, we 
also calculate our subscription revenue growth rate on a constant currency basis, thereby removing the effect of currency 
fluctuation on our results of operations.

Refer  to  discussion  below  for  the  annual  constant  currency  growth.  The  following  tables  provide  the  constant 

currency reconciliation to the most directly comparable GAAP measure for the fiscal years shown:

Subscription Revenue

For the year ended March 31,

2019

2020

% 
Change

2020

2021

% 
Change

(In thousands, except for percentages)

Subscription revenue as 
reported
Conversion impact of U.S. 
Dollar/other currencies
Subscription revenue on a 
constant currency basis

$  123,150 

$ 127,570 

 3.6 % $ 

127,570 

$ 

113,351 

 (11.1) %

— 

6,294 

 5.1 %  

— 

6,437 

 5.0 %

$  123,150 

$ 133,864 

 8.7 % $ 

127,570 

$ 

119,788 

 (6.1) %

68

 
 
 
 
 
 
 
 
 
 
 
 
 
Hardware and Other Revenue

Hardware and other revenue as 
reported
Conversion impact of U.S. 
Dollar/other currencies
Hardware and other revenue on 
a constant currency basis

Total Revenue

For the year ended March 31,

2019

2020

% 
Change

2020

2021

% 
Change

(In thousands, except for percentages)

$  20,555 

$  18,080 

 (12.0) % $ 

18,080 

$ 

13,543 

 (25.1) %

— 

728

 3.5 %  

— 

230 

 1.3 %

$  20,555 

$  18,808 

 (8.5) % $ 

18,080 

$ 

13,773 

 (23.8) %

For the year ended March 31,

2019

2020

% 
Change

2020

2021

% 
Change

(In thousands, except for percentages)

Total revenue as reported

$  143,705 

$ 145,650 

 1.4 % $ 

145,650 

$ 

126,894 

 (12.9) %

Conversion impact of U.S. 
Dollar/other currencies
Total revenue on a constant 
currency basis

— 

7,108 

 4.9 %  

— 

6,667 

 4.6 %

$  143,705 

$ 152,758 

 6.3 % $ 

145,650 

$ 

133,561 

 (8.3) %

69

 
 
 
 
 
Liquidity and capital resources

We  believe  that  our  cash  and  borrowings  available  under  our  credit  facilities  will  be  sufficient  to  meet  our 
liquidity  requirements  for  the  foreseeable  future.  Liquidity  risk  is  reduced  as  a  result  of  stable  income  due  to  the 
recurring nature of our income, available cash resources, as well as unutilized facilities which are available.

The following tables provide a summary of our cash flows for each of the three years ended March 31, 2019, 

2020 and 2021:

Net cash generated from operating activities

$ 

31,455  $ 

28,178  $ 

38,570 

Fiscal Year Ended March 31,

2019

2020

2021

(In thousands)

Net cash used in investing activities

Net cash used in financing activities

Net increase/(decrease) in cash and cash equivalents, and restricted 
cash

Cash, and cash equivalents and restricted cash at the beginning of the 
year

Effect of exchange rate changes on cash and cash equivalents, and 
restricted cash

(19,223)   

(8,604)   

(19,422)   

(15,451)   

(8,650) 

(5,209) 

3,628 

(6,695)   

24,711 

27,834 

27,838 

18,652 

(3,624)   

(2,491)   

2,978 

46,341 

Cash, and cash equivalents and restricted cash at the end of the year

$ 

27,838  $ 

18,652  $ 

We fund our operations, capital expenditure and acquisitions through cash generated from operating activities, 

cash on hand and our undrawn borrowing facilities.

It  is  currently  our  policy  to  pay  regular  dividends,  and  we  consider  such  dividend  payments  on  a  quarter-by-

quarter basis.

As of March 31, 2019, 2020 and 2021, the Company had approved, but not yet contracted, capital commitments 

for intangible assets of $3.6 million, $3.0 million and $4.7 million respectively. 

As  of  March  31,  2019,  2020  and  2021,  the  Company  had  approved,  and  contracted,  capital  commitments  for 
property  and  equipment  of  $2.8  million,  $1.8  million  and  $1.2  million,  respectively;  and  for  intangible  assets  of  $1.3 
million, $0.9 million and $1.3 million respectively. 

Capital commitments will be funded out of a mixture of working capital and cash and cash equivalents.

On  May  23,  2017,  the  MiX  Telematics  Limited  Board  approved  a  share  repurchase  program  of  up  to           

R270 million (equivalent of $18.1 million as of March 31, 2021) under which the Company may repurchase its ordinary 
shares,  including  ADSs.  We  expect  any  repurchases  under  this  share  repurchase  program  to  be  funded  out  of  existing 
cash  resources.  During  fiscal  year  2021,  there  were  no  additional  share  repurchases.  Refer  to  “Item  5.  Market  for 
Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity  Securities”  for  information 
regarding our share repurchase program. 

Operating Activities

Net  cash  generated  from  operating  activities  during  fiscal  year  2019  consisted  of  our  net  income  (after 
excluding non-cash charges) of $47.6 million, a net investment in operating assets and liabilities of $10.6 million, net 
interest received of $0.7 million and taxes paid of $6.2 million.

Net cash generated from operating activities decreased from $31.5 million in fiscal year 2019 to $28.2 million 
in  fiscal  year  2020  which  is  primarily  attributable  to  more  net  income  (after  excluding  non-cash  charges)  before 
operating assets and liabilities changes of $4.8 million offset by negative net operating assets and liabilities changes of 
$8.2 million, lower net interest received of $0.2 million and lower taxation paid of $0.4 million. Net cash generated from 
operating  activities  during  fiscal  year  2020  consisted  of  our  net  income  (after  excluding  non-cash  charges)  of  $52.3 

70

  
 
 
 
 
 
 
 
 
 
million,  a  net  reduction  in  operating  assets  and  liabilities  investments  of  $18.8  million,  net  interest  received  of  $0.5 
million and taxes paid of $5.8 million.

Net cash generated from operating activities increased from $28.2 million in fiscal year 2020 to $38.6 million in 
fiscal year 2021 which is primarily attributable to improved cash generated from operations of $10.5 million offset by 
lower  net  interest  received  of  $0.1  million.  The  improved  cash  generated  from  operations  is  primarily  as  a  result  of 
improved working capital management of $17.9 million (specifically a decrease in accounts receivables of $9.2 million 
due to improved management of receivables and lower revenues, an increase in accrued expenses and other liabilities of 
$8.6  million,  foreign  currency  translation  adjustments  of  $6.0  million,  and  lower  capitalized  commissions  of  $1.4 
million, partially offset by a decrease in accounts payables of $5.9 million, prepaid expenses and other current assets of 
$1.6  million  and  an  increase  in  inventories  of  $0.4  million),  offset  by  lower  net  income  (after  excluding  non-cash 
charges) of $6.8 million.

Net  cash  generated  from  operating  activities  during  fiscal  year  2021  consisted  of  our  net  income  (after 
excluding  non-cash  charges)  of  $45.6  million,  a  net  reduction  in  operating  assets  and  liabilities  investments  of  $1.6 
million, net interest received of $0.3 million and taxes paid of $5.8 million.

Investing Activities

Net cash used in investing activities in fiscal year 2019 was $19.2 million. Net cash used in investing activities 
during fiscal year 2019 primarily consisted of capital expenditures of $19.4 million. Capital expenditures during the year 
included purchases of intangible assets of $4.8 million, which included internal-use software of $3.5 million, as well as 
computer software, technology and other intangibles of $1.3 million, and cash paid to purchase property and equipment 
of  $14.6  million,  which  included  in-vehicle  devices  of  $13.9  million.  Offset  by  proceeds  on  sale  of  property  and 
equipment and intangible assets of $0.2 million.

Net cash used in investing activities in fiscal year 2020 increased to $19.4 million from $19.2 million in fiscal 
year  2019.  Net  cash  used  in  investing  activities  during  fiscal  year  2020  primarily  consisted  of  capital  expenditures  of 
$20.4  million.  Capital  expenditures  during  the  year  included  purchases  of  intangible  assets  of  $5.7  million,  which 
included  internal-use  software  of  $3.4  million  as  well  as  computer  software,  technology  and  other  intangibles  of  $2.3 
million, and cash paid to purchase property and equipment of $14.7 million, which included in-vehicle devices of $13.6 
million. Net cash used in investing activities also included $0.3 million loan advanced to third parties offset by proceeds 
on sale of property and equipment and intangible assets of $1.3 million.

Net cash used in investing activities in fiscal year 2021 decreased to $8.7 million from $19.4 million in fiscal 
year  2020,  primarily  due  to  lower  in-vehicle  devices  capital  expenditure  as  a  result  of  lower  revenues  during  the 
COVID-19  pandemic.  Net  cash  used  in  investing  activities  during  fiscal  year  2021  primarily  consisted  of  capital 
expenditures  of  $8.7  million.  Capital  expenditures  during  the  year  included  purchases  of  intangible  assets  of  $4.0 
million,  which  included  internal-use  software  of  $2.8  million  as  well  as  computer  software,  technology  and  other 
intangibles of $1.2 million, and cash paid to purchase property and equipment of $4.6 million, which included in-vehicle 
devices of $4.2 million. 

Financing Activities

In  fiscal  year  2019,  the  cash  used  in  financing  activities  of  $8.6  million  includes  share  repurchases  of  $5.3 
million, dividends paid of $4.9 million, offset by proceeds from issuance of shares in respect of employee stock options 
of $1.0 million and $0.7 million from facilities utilized. 

  In  fiscal  year  2020,  the  cash  used  in  financing  activities  of  $15.5  million  includes  share  repurchases  of  $9.8 

million, dividends paid of $6.0 million, offset by $0.3 million from facilities utilized.

In fiscal year 2021, the cash used in financing activities of $5.2 million includes dividends paid of $5.4 million 
and $0.7 million from facilities repaid, offset by proceeds of $0.9 million from the issue of ordinary shares in relation to 
the exercise of stock options. 

71

Credit Facilities

At  March  31,  2021,  our  principal  sources  of  liquidity  were  net  cash  balances  of  $43.8  million  (consisting  of 
cash  and  cash  equivalents  of  $45.5  million  less  short-term  debt  (bank  overdraft))  of  $1.7  million)  and  unutilized 
borrowing capacity of $5.5 million available through our credit facilities. Our principal sources of credit are our facilities 
with Standard Bank Limited and Nedbank Limited. 

We have an overdraft facility of R64.0 million (equivalent of $4.3 million as of March 31, 2021), an unutilized 
working capital facility of R25.0 million (equivalent of $1.7 million as of March 31, 2021) and an unutilized vehicle and 
asset finance facility of R8.5 million (equivalent of $0.6 million as of March 31, 2021) with Standard Bank Limited that 
bear interest at South African Prime less 1.2% except for the working capital facility that bears interest at South African 
Prime less 0.25%.

At  March  31,  2021,  $1.7  million  was  utilized  under  the  overdraft  facility.  We  use  this  facility  as  part  of  our 
foreign currency hedging strategy. We draw down on this facility in the applicable foreign currency in order to fix the 
exchange  rate  on  existing  balance  sheet  foreign  currency  exposure  that  we  anticipate  settling  in  that  foreign  currency. 
Our obligations under the overdraft facility with Standard Bank Limited are guaranteed by MiX Telematics Limited  and 
our  wholly-owned  subsidiaries,  MiX  Telematics  Africa  Proprietary  Limited  and  MiX  Telematics  International 
Proprietary Limited, and secured by a pledge of accounts receivable by MiX Telematics Limited and MiX Telematics 
International Proprietary Limited.

During  fiscal  year  2020,  we  entered  into  a  R25.0  million  (equivalent  of  $1.7  million  as  of  March  31,  2021) 
working capital facility with Standard Bank Limited that bears interest at South African Prime less 0.25%. As of March 
31, 2021, the facility was undrawn. We use this facility for working capital purposes in our Africa operations.

During  fiscal  year  2014,  we  entered  into  a  R10.0  million  (equivalent  of  $0.7  million  as  of  March  31,  2021) 
facility with Nedbank Limited that bears interest at South African Prime less 2%. As of March 31, 2021, the facility was 
undrawn. We use this facility for working capital purposes in our Africa operations.

Our  credit  facilities  with  Standard  Bank  Limited  and  Nedbank  Limited  contain  certain  restrictive  clauses, 
including  without  limitation,  those  limiting  our  and  our  guarantor  subsidiaries’,  as  applicable,  ability  to,  among  other 
things,  incur  indebtedness,  incur  liens,  or  sell  or  acquire  assets  or  businesses.  These  facilities  are  not  subject  to  any 
financial covenants such as interest coverage or gearing ratios.

72

Contractual and other obligations 

The  following  table  sets  forth  our  future  annual  repayment  of  debt,  and  our  contractual  commitments  as  of  
March  31,  2021  (U.S.  Dollar  amounts  were  translated  from  South  African  Rand  at  the  exchange  rate  of  R14.9167  per 
$1.00, which is the exchange rate as of March 31, 2021):

Fiscal 2022 Fiscal 2023 Fiscal 2024 Fiscal 2025 Fiscal 2026 Thereafter

Total

Lease liabilities (1)
Short-term debt (2)
Approved, and contracted, 
capital commitments (3)
property and 
equipment

–

–

intangible assets

Outstanding purchase 
obligations (4)
Total

$ 

$ 

$ 

$ 

$ 

$ 

(In thousands)

1,473   

1,674   

1,171   

—   

998   

—   

938   

—   

912   

—   

2,731  $ 

—  $ 

8,223 

1,674 

1,234   

1,321   

—   

—   

—   

—   

—   

—   

—   

—   

—  $ 

1,234 

—  $ 

1,321 

11,398   

4,644   

5,009   

3,183   

535   

—  $  24,769 

17,100  $ 

5,815  $ 

6,007  $ 

4,121  $ 

1,447  $ 

2,731  $  37,221 

(1)  Refer to Note 9 to our consolidated financial statements for further information on leases.
(2)  Refer to Note 15 to our consolidated financial statements for further information on short-term debt (bank overdraft).
(3)  Refer to Note 16 to our consolidated financial statements for further information on capital commitments.
(4) Outstanding purchase obligations primarily represent agreements to purchase goods and services that are enforceable and legally binding and includes 

amounts relating to production of our products, information technology services and employee benefit administration services.

73

Critical Accounting Policies and Estimates

Our  consolidated  financial  statements  are  prepared  in  accordance  with  GAAP.  Certain  of  our  significant  accounting 
policies  and  critical  accounting  estimates  are  summarized  below.  The  preparation  of  consolidated  financial  statements  in 
conformity  with  GAAP  requires  the  use  of  estimates  and  assumptions  that  affect  the  amounts  reported  and  disclosed. 
Significant estimates include, but are not limited to, the amortization period for deferred commissions, allowances for doubtful 
accounts,  the  assessment  of  expected  cash  flows  used  in  evaluating  goodwill  and  long-lived  assets  for  impairment,  the 
determination of useful lives of our customer relationships, contingencies, the classification of devices and other hardware as 
in-vehicle devices (equipment) versus inventory based on the future expectation of the different types of customer contracts, 
income and deferred taxes, and valuation allowances on deferred tax assets. Our actual results could differ from those estimates, 
and such differences may be material to the consolidated financial statements. We evaluate our estimates and assumptions on an 
ongoing basis. 

Revenue from Contracts with Customers

Significant Judgments 

Revenue  is  recognized  upon  transfer  of  control  of  distinct  promised  products  and/or  services  to  customers  in  an 
amount that reflects the consideration that we expect to receive in exchange for those products and/or services. We enter into 
contracts  that  include  the  supply  of  fleet  and  mobile  asset  management  equipment.  For  such  contracts,  we  utilize  significant 
judgment  to  determine  whether  control  of  the  equipment  has  transferred  to  the  customer,  and  in  instances  where  it  does,  we 
recognize revenue in accordance with Revenue from Contracts with Customers (“ASC 606”). When control of the equipment 
does not transfer to the customer, which is when legal title does not transfer to the customer, our judgement is that the customer 
does  not  have  the  right  to  direct  the  use  of  the  equipment  when  the  customer  does  not  operate  the  equipment  or  make  any 
significant  decisions  about  its  use.  In  these  instances  we  use  the  equipment  to  provide  fleet  and  mobile  asset  management 
services to the customer. Accordingly, these arrangements, which comprise virtually all of the transactions in which legal title 
does not pass to the customer, are not within the scope of ASC 842, Leases (“ASC 842”). Instead, for such contracts we have 
concluded  that  they  are  service  contracts  comprising  a  single  performance  obligation,  and  revenue  is  recognized  over  time 
pursuant to ASC 606. 

Recognition and measurement

We provide fleet and mobile asset management solutions to our customers, and our principal revenue streams are (1) 
Subscription  and  (2)  Hardware  and  other.  Subscription  revenue  is  recognized  over  time  and  hardware  and  other  revenue  is 
recognized at a point-in-time.

To  provide  services  to  customers,  a  device  is  required  which  collects  and  transmits  information  collected  from  the 
vehicle  or  other  asset.  Fleet  customers  may  also  obtain  other  items  of  hardware,  virtually  all  of  which  are  functionally-
dependent  on  the  device.  Some  customers  obtain  control  of  the  device  and  other  hardware  (where  legal  title  transfers  to  the 
customer); while other customers do not (where legal title remains with the Company). A contract arises on the acceptance of a 
customer’s purchase order, which is typically executed in writing.

We  distribute  devices  and  other  hardware  to  certain  small  fleet  operators  and  consumers  through  distributors. 
Distributors  act  as  agents  and  hardware  revenue  is  only  recognized  when  the  distributor  sells  the  hardware  unit  to  the  end 
customer. Once a unit is sold to a customer, the customer enters into a service agreement directly with us. The obligation to 
supply the service and the credit risk rests with us. The subscription revenue is recognized when the service is rendered.  

We  also  sell  hardware  to  motor  vehicle  dealerships  for  fitment  into  their  vehicle  trading  stock.  These  dealerships 
purchase the hardware from us and are considered to act as a principal in the contract because they obtain title to the hardware, 
bear the risks and rewards of ownership and accordingly control the hardware purchased. The buyer of the vehicle then enters 
into a service-only contract with us. Revenue is recognized upon sale of the hardware to the dealership and subscription revenue 
is recognized as the services are provided to the customer. 

We distribute devices and other hardware to enterprise fleet customers through dealers. Dealers are considered to act 
as a principal for the sale of hardware to the end customer, and revenue is recognized by us upon sale of the hardware unit to 
the  dealer.  Dealers  are  also  considered  to  act  as  a  principal  for  the  provision  of  the  service  to  end  customers  because,  even 
though the dealers do not provide the service themselves, the dealers control the right to receive the service before that right is 
transferred to the end customer, the dealers have the primary responsibility for fulfilling the promise to provide the service to 
the  end  customer,  and  the  dealers  have  full  discretion  in  establishing  the  prices  charged  to  the  end  customer.  Accordingly, 
subscription revenue is recognized as the service is provided to the dealers.   

74

Allowance for doubtful accounts 

The  allowance  for  doubtful  accounts  on  accounts  receivables  is  calculated  by  considering  all  relevant  information, 
internal  and  external  about  the  collectability  of  cash  flows,  including  information  about  past  events,  current  conditions,  and 
reasonable and supportable forecasts of future economic conditions to appropriately reflect the risk of losses over the remaining 
contractual  lives  of  the  assets.  Historical  loss  rates,  calculated  as  actual  losses  over  a  period  as  a  percentage  of  revenue,  are 
adjusted for current conditions and management’s expectations about future economic conditions.  

The  allowance  is  measured  on  a  collective  basis  where  management  groups  their  customers  appropriately  based  on 

their credit risk characteristics. 

The allowance for doubtful accounts is a valuation account and the asset’s carrying amount is reduced and the amount 
of the loss is recognized in the Consolidated Statement of Income. Subsequent recoveries, if any, are credited to the allowance. 
Actual write-downs are recorded when the asset is deemed uncollectible after all efforts to recover have yielded no results. 

Goodwill

Goodwill is not amortized but is tested for possible impairment at least annually, or when circumstances change that 
would  more  likely  than  not  reduce  the  fair  value  of  a  reporting  unit  below  its  carrying  value.  Goodwill  is  allocated  to  a 
reporting  unit  for  the  purpose  of  impairment  testing.  The  carrying  value  of  the  reporting  unit,  to  which  goodwill  has  been 
allocated, is compared to its fair value, and a goodwill impairment charge is recognized for the amount (if any) by which the 
carrying value exceeds the fair value, limited to the amount of the goodwill. No impairments of goodwill existed as of the last 
testing  date,  March  31,  2021  or  the  previous  testing,  March  31,  2020.  The  changes  in  the  carrying  value  of  goodwill  during 
fiscal 2020 and fiscal 2021 are attributable only to foreign currency translation adjustments.

Although there were no impairments of goodwill as of March 31, 2020 and 2021, significant judgement was exercised 
in determining the fair value of each reporting unit, in particular judgements regarding the discount rate used (weighted average 
cost of capital rate), the expected future cash flows and terminal growth rates. Especially in light of COVID-19, which has had 
and, we believe, will continue to have an adverse impact on global economies and financial markets. In particular, to the extent 
that anticipated new contracts do not materialize and the business strategy does not come to fruition, or key personnel are not 
retained, the forecasts on which the impairment tests were performed could be negatively impacted.

Taxation 

We are subject to income taxes in numerous jurisdictions. During the process of determining our world-wide provision 
for  income  taxes,  we  are  required  to  make  judgements  in  respect  of  international  tax  matters,  including  transfer  pricing  and 
controlled  foreign  company  legislation.  Where  applicable  tax  legislation  is  subject  to  interpretation,  management  makes 
assessments, based on expert tax advice, of the relevant tax that is more likely than not to be paid and provides accordingly.

Income  taxes  are  accounted  for  under  the  asset  and  liability  method.  Income  tax  expense  is  recognized  in  the 
Consolidated Statement of Income, except to the extent that it relates to items recognized in other comprehensive income or 
directly  in  equity.  We  use  the  portfolio  approach  for  releasing  income  tax  effects  from  accumulated  other  comprehensive 
income.

The current income tax charge is calculated on the basis of the tax laws and tax rates enacted by the reporting date in 
the countries where we operate and generate taxable income. Interest, and penalties, incurred on the underpayment of income 
taxes is classified as interest expense, and administration expenses, respectively.

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the 
financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax 
credit carryforwards. Deferred tax is measured using enacted tax rates expected to apply to taxable income in the years in which 
those  temporary  differences  are  expected  to  be  recovered  or  settled.  Valuation  allowances  are  provided  when  necessary  to 
reduce deferred tax assets to the extent it is more likely than not that some portion of the deferred tax asset will not be realized. 
Uncertainty generated by the current economic environment may affect the valuation of our deferred tax assets over time. Our 
accounting for deferred tax balances and associated valuation allowances represent management’s best estimate of future events 
that can be appropriately reflected in the accounting estimate.

75

Deferred  tax  liabilities  arising  on  investments  in  domestic  subsidiaries  are  not  recognized  to  the  extent  that  the 
investment can be recovered on a tax-free basis; and on investments in foreign subsidiaries to the extent that the undistributed 
earnings will be invested indefinitely or will be remitted in a tax-free liquidation.

We do not engage in any off-balance sheet financing activities. We do not have any interest in entities referred to as 

variable interest entities, which include special purpose entities and other structured finance entities which are not consolidated.

Off-balance sheet arrangements

76

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

As a “smaller reporting company”, we are not required to provide the information required by this Item 7A.

77

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The  information  concerning  our  consolidated  financial  statements,  together  with  the  reports  of  Deloitte  &  Touche 

(“Deloitte”) are presented at the beginning of page 92 of this Annual Report on Form 10-K.

78

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE

None.

79

ITEM 9A. CONTROLS AND PROCEDURES

 EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES

In connection with the preparation of this report, an evaluation was carried out by certain members of Company 
management, with the participation of the Chief Executive Officer and our Chief Financial Officer of the effectiveness of 
the Company’s disclosure controls and procedures (as defined in Securities and Exchange Commission’s (“SEC”) Rules 
13a-15(e)  and  15d-15(e)  under  the  Securities  Exchange  Act  of  1934,  as  amended  (“Exchange  Act”)),  as  of  March  31, 
2021.  Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed 
or submitted under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified 
in the SEC’s rules and forms, and that such information is accumulated and communicated to management, including the 
Chief Executive Officer and the Chief Financial Officer, to allow timely decisions regarding required disclosures. 

Based on the evaluation performed, our Chief Executive Officer and Chief Financial Officer concluded that our 

disclosure controls and procedures were effective as of March 31, 2021.

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over 
financial  reporting  as  defined  in  Rules  13a-15(f)  and  15d-15(f)  under  the  Exchange  Act.  Our  internal  control  over 
financial  reporting  is  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the 
preparation  of  financial  statements  for  external  purposes  in  accordance  with  GAAP  and  includes  those  policies  and 
procedures  that:  (1)  pertain  to  the  maintenance  of  records  that  in  reasonable  detail  accurately  and  fairly  reflect  our 
transactions  and  the  dispositions  of  our  assets;  (2)  provide  reasonable  assurance  that  our  transactions  are  recorded  as 
necessary to permit preparation of financial statements in accordance with generally accepted accounting principles and 
that  our  receipts  and  expenditures  are  being  made  only  in  accordance  with  appropriate  authorizations;  and  (3)  provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets 
that could have a material effect on our consolidated financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls 
may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures 
may deteriorate.

Under the supervision of and with the participation of our management, including our Chief Executive Officer 
and Chief Financial Officer,  we assessed the effectiveness of our internal control over financial reporting as of March 31, 
2021, using the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) 
in  Internal  Control—Integrated  Framework  (2013).  Based  on  our  evaluation  under  the  framework,  our  management 
concluded that that our internal control over financial reporting was effective as of March 31, 2021. 

The Company’s independent registered public accounting firm, Deloitte & Touche, has audited the consolidated 
financial  statements  included  in  this  Annual  Report  on  Form  10-K,  has  also  audited  our  internal  control  over  financial 
reporting as of March 31, 2021, as stated in their audit report that follows below.

Previously Reported Material Weakness in Internal Control Over Financial Reporting

As disclosed in Item 9A. Controls and Procedures in our Annual Report on Form 10-K for the fiscal year ended 
March 31, 2020, we identified a material weakness in internal control related to the ineffective design and operation of the 
financial statement close and reporting controls in the areas of management review of financial statement information and 
independent review of journal entries in our South African-based reporting segments.

Upon identification of the material weakness, we developed a remediation plan and implemented control design 
changes  and/or  refinements  that  improved  and  strengthened  the  operation  of  financial  statement  close  and  reporting 
controls. In particular, we: 

•

•

updated  risk  and  control  matrices,  with  a  particular  focus  on  the  control  descriptions  of    management  review 
controls;

re-designed processes and re-implemented controls to address the deficiencies previously identified;

80

• maintained  adequate  evidence  and  documentation  regarding  management  review  of  journal  entries  and  control 

documentation; 

•

•

aligned  the  roles  and  responsibilities  of  finance  teams  in  the  respective  reporting  segments  to  the  individual 
capabilities and capacity; and

changed  the  configuration  of  our  ERP  system  to  enforce  segregation  of  duties  with  independent  review  and 
release of journal entries.

Based on the results of our testing of the procedures and controls, management concluded that as of March 31, 

2021, the material weakness reported in fiscal 2020 has been remediated. 

Changes in Internal Control Over Financial Reporting

Except  for  the  changes  in  connection  with  the  implementation  of  the  remediation  plan  discussed  above,  there 
have  been  no  other  changes  in  our  internal  control  over  financial  reporting  that  occurred  during  the  fiscal  year  ended 
March 31, 2021 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control 
over financial reporting. 

ATTESTATION REPORT OF THE REGISTERED PUBLIC ACCOUNTANCY FIRM

To the shareholders and the Board of Directors of MiX Telematics Limited

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of MiX Telematics Limited and its subsidiaries (the 
“Company”)  as  of  March  31,  2021,  based  on  criteria  established  in  Internal  Control  —  Integrated  Framework  (2013) 
issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (COSO).  In  our  opinion,  the 
Company  maintained,  in  all  material  respects,  effective  internal  control  over  financial  reporting  as  of  March  31,  2021, 
based on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.

We  have  also  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board 
(United  States)  (PCAOB),  the  consolidated  financial  statements  as  of  and  for  the  year  ended  March  31,  2021,  of  the 
Company and our report dated June 14, 2021, expressed an unqualified opinion on those financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and 

for  its  assessment  of  the  effectiveness  of  internal  control  over  financial  reporting,  included  in  the  accompanying         
Form 10-K. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based 
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect 
to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the 
Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan 
and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained  in  all  material  respects.  Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial 
reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness 
of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the 
circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes 
those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly 
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions 

81

are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection 
of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls 
may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures 
may deteriorate.

/s/ Deloitte & Touche 

Deloitte & Touche
Registered Auditor 
Johannesburg, South Africa 
June 14, 2021

82

ITEM 9B. OTHER INFORMATION

None. 

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.

83

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The  information  required  under  this  item  is  incorporated  herein  by  reference  to  our  definitive  proxy  statement 
pursuant  to  Regulation  14A,  to  be  filed  with  the  Commission  not  later  than  120  days  after  the  close  of  our  fiscal  year 
ended March 31, 2021. 

ITEM 11. EXECUTIVE COMPENSATION

The  information  required  under  this  item  is  incorporated  herein  by  reference  to  our  definitive  proxy  statement 
pursuant  to  Regulation  14A,  to  be  filed  with  the  Commission  not  later  than  120  days  after  the  close  of  our  fiscal  year 
ended March 31, 2021.

84

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

The  information  required  under  this  item  is  incorporated  herein  by  reference  to  our  definitive  proxy  statement 
pursuant  to  Regulation  14A,  to  be  filed  with  the  Commission  not  later  than  120  days  after  the  close  of  our  fiscal  year 
ended March 31, 2021.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE

The  information  required  under  this  item  is  incorporated  herein  by  reference  to  our  definitive  proxy  statement 
pursuant  to  Regulation  14A,  to  be  filed  with  the  Commission  not  later  than  120  days  after  the  close  of  our  fiscal  year 
ended March 31, 2021.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The  information  required  under  this  item  is  incorporated  herein  by  reference  to  our  definitive  proxy  statement 
pursuant  to  Regulation  14A,  to  be  filed  with  the  Commission  not  later  than  120  days  after  the  close  of  our  fiscal  year 
ended March 31, 2021.

85

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

Financial Statements

The information concerning our financial statements, and Report of Independent Registered Public Accounting 
Firm required by this Item is incorporated by reference herein to the section of this Annual Report on Form 10-K in the 
section, entitled “Consolidated Financial Statements and Supplementary Data”.

Financial Statement Schedules

Schedule II — Valuation and Qualifying Accounts - The information concerning Schedule II — Valuation and 
Qualifying Account required by this Item is incorporated by reference herein to the section of this Annual Report on Form 
10-K in the section entitled “Consolidated Financial Statements and Supplementary Data” on page 129 of that section.

Exhibits

Exhibit
number
3.1

4.1

4.2

10.1*

10.2*

10.3*

10.4*

10.5

10.5.1

10.6

10.7†

10.8†#

 Description
Memorandum of Incorporation of the Company, as amended, filed as Exhibit 1.1 to the Company’s Annual 
Report on Form 20-F for the year ended March 31, 2014, filed on July 30, 2014 (File No. 001-36027), is 
incorporated herein by reference.
Description of the Company’s Securities, filed as Exhibit 4.1 with the Company’s Annual Report on Form 
10-K  for  the  year  ended  March  31,  2020,  filed  on  July  23,  2020  (File  No.  001-36027),  is  incorporated 
herein by reference.
Form of Deposit Agreement among the Company, The Bank of New York Mellon, as depositary, and the 
holders from time to time of American depositary shares issued thereunder, including the form of American 
depositary receipts, filed as Exhibit 4.1 with the Company’s Registration Statement on Form F-1, filed on 
July 3, 2013 (Registration No. 333-189799), is incorporated herein by reference.
TeliMatrix  Group  Executive  Incentive  Scheme,  adopted  by  TeliMatrix  Limited,  dated  October  8,  2007, 
including  the  Deed  of  Amendment,  dated  January  31,  2011,  and  the  Second  Deed  of  Amendment,  dated 
September 13, 2011, filed as Exhibit 10.1 with the Company’s Registration Statement on Form F-1, filed 
on July 3, 2013 (Registration No. 333-189799), is incorporated herein by reference.
Updated  Terms  and  Conditions  of  Employment  of  Stefan  Joselowitz,  dated  November  18,  2008,  filed  as 
Exhibit 10.3 with the Company’s Registration Statement on Form F-1, filed on July 3, 2013 (Registration 
No. 333-189799), is incorporated herein by reference.
 Standard Terms and Conditions of Employment, effective October 1, 2016, between the Company and Gert 
Pretorius, filed as Exhibit 4.8 with the Company’s Annual Report on Form 20-F for the year ended March 
31, 2017, filed on July 14, 2017 (File No. 001-36027), is incorporated herein by reference.
 Restraint of Trade, dated January 1, 2012, between the Company and Gert Pretorius, filed as Exhibit 10.12 
with  the  Company’s  Registration  Statement  on  Form  F-1,  filed  on  July  3,  2013  (Registration  No. 
333-189799), is incorporated herein by reference.
 Facility  Letter,  effective  July  23,  2018,  between  The  Standard  Bank  of  South  Africa  Limited  and  the 
Company, filed as Exhibit 4.7 with the Company’s Annual Report on Form 20-F for the year ended March 
31, 2019, filed on July 26, 2019 (File No. 001-36027), is incorporated herein by reference.
 First Amendment to Existing Facility Letter, dated January 24, 2020, between The Standard Bank of South 
Africa Limited and the Company, filed as Exhibit 10.6.1 with the Company’s Annual Report on Form 10-K 
for the year ended March 31, 2020, filed on July 23, 2020 (File No. 001-36027), is incorporated herein by 
reference. 
 Facility Letter, dated March 25, 2013, between Nedbank Limited and MiX Telematics Africa Proprietary 
Limited, filed as Exhibit 10.14 with the Company’s Registration Statement on Form F-1, filed on July 3, 
2013 (Registration No. 333-189799), is incorporated herein by reference.
 Provision of Cellular Telephony Network Services Agreement, effective August 1, 2000, between Mobile 
Telephone Networks Proprietary Limited and the Company, as amended by Addendum effective July 10, 
2012, filed as Exhibit 10.21 with the Company’s Amendment No. 1 to the Registration Statement, filed on 
July 22, 2013, is incorporated herein by reference.
 Agreement,  effective  October  1,  2017,  between  MiX  Telematics  Africa  Proprietary  Limited  and  Super 
Group Trading Proprietary Limited, filed as Exhibit 4.13 with the Company’s Annual Report on Form 20-F 
for the year ended March 31, 2018, filed on July 2, 2018 (File No. 001-36027), is incorporated herein by 
reference.

86

 
Exhibit
number
10.9*

10.10*

10.11*

10.12*

10.13

10.14*

10.15

10.16

10.17

21.1
23.1
31.1

31.2

 Description
 Standard  Terms  and  Conditions  of  Employment,  dated  December  1,  2013,  between  the  Company  and 
Catherine Lewis, filed as Exhibit 4.26 to the Company’s Annual Report on Form 20-F for the year ended 
March 31, 2014, filed on July 30, 2014 (File No. 001-36027), is incorporated herein by reference.
 MiX Telematics Limited Long-Term Incentive Plan, filed as Exhibit 99.1 with the Company’s Registration 
Statement  on  Form  S-8  on  November  6,  2014  (Registration  No.  333-199908),  is  incorporated  herein  by 
reference.
Executive  Employment  Agreement,  dated  October  1,  2020,  by  and  between  MiX  Telematics  North 
America Inc., and Paul Dell, filed as Exhibit 10.1 with the Company’s Quarterly Report on Form 10-Q for 
the  quarter  ended  December  31,  2020,  filed  on  February  4,  2021  (File  No.  001-36027),  is  incorporated 
herein by reference.
Updated Terms and Conditions of Employment, effective April 1, 2017, between the Company and Charles 
Tasker, filed as Exhibit 4.19 with the Company’s Annual Report on Form 20-F for the year ended March 
31, 2017, filed on July 14, 2017 (File No. 001-36027), is incorporated herein by reference.
AWS  Customer  Agreement,  effective  October  1,  2014,  between  Amazon  Web  Services,  Inc.  and  MiX 
Telematics International Proprietary Limited, filed as Exhibit 4.20 with the Company’s Annual Report on 
Form 20-F for the year ended March 31, 2017, filed on July 14, 2017 (File No. 001-36027), is incorporated 
herein by reference.
Executive Employment Agreement entered into between the Company and John Granara, effective July 8, 
2019, filed as Exhibit 14.19 with the Company’s Annual Report on Form 20-F for the year ended March 
31, 2019, filed on July 26, 2019 (File No. 001-36027), is incorporated herein by reference.
Lease  Agreement  (Stellenbosch),  effective  July  25,  2019,  between  MiX  Telematics  Enterprise  SA 
Proprietary  Limited  and  Black  Industrialists  Group  Property  Management  Company  Proprietary  Limited, 
filed  as  Exhibit  10.19  with  the  Company’s  Annual  Report  on  Form  10-K  for  the  year  ended  March  31, 
2020, filed on July 23, 2020 (File No. 001-36027), is incorporated herein by reference.
Lease  Agreement  (Midrand),  effective  August  16,  2019,  between  MiX  Telematics  Enterprise  SA 
Proprietary  Limited  and  Black  Industrialists  Group  Property  Management  Company  Proprietary  Limited, 
filed  as  Exhibit  10.20  with  the  Company’s  Annual  Report  on  Form  10-K  for  the  year  ended  March  31, 
2020, filed on July 23, 2020 (File No. 001-36027), is incorporated herein by reference.
Form of Indemnification Agreement, effective June 1, 2020, between the Company and each director and 
officer of the company, filed as Exhibit 10.21 with the Company’s Annual Report on Form 10-K for the 
year  ended  March  31,  2020,  filed  on  July  23,  2020  (File  No.  001-36027),  is  incorporated  herein  by 
reference.
List of subsidiaries of the Company.
Consent of Deloitte & Touche, Independent Registered Public Accounting Firm.

Certification  of  Stefan  Joselowitz,  Chief  Executive  Officer  of  MiX  Telematics  Limited  pursuant  to 
Securities Exchange Act Rules 13a‑14(a) and 15d‑14(a) as adopted pursuant to §302 of the Sarbanes-Oxley 
Act of 2002.

Certification  of  John  Granara,  Chief  Financial  Officer  of  MiX  Telematics  Limited  pursuant  to  Securities 
Exchange  Act  Rules  13a‑14(a)  and  15d‑14(a)  as  adopted  pursuant  to  §302  of  the  Sarbanes-Oxley  Act  of 
2002.

32.1

101

Certification of Stefan Joselowitz, Chief Executive Officer of MiX Telematics Limited and John Granara, 
Chief  Financial  Officer  of  MiX  Telematics  Limited,  pursuant  to  18  U.S.C.  Section  1350,  as  adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
The following consolidated financial statements from the Company’s Annual Report on Form 10-K for the 
year  ended  March  31,  2020,  formatted  in  XBRL  (Extensible  Business  Reporting  Language):  (i) 
Consolidated Balance Sheets (ii) Consolidated Statements of Income (Loss), (iii) Consolidated Statements 
of Comprehensive Income (Loss), (iv) Consolidated Statement of Changes in Redeemable Non-Controlling 
Interests  and  Stockholders’  Equity,  (v)  Consolidated  Statements  of  Cash  Flows,  and  (vi)  Notes  to 
Consolidated Financial Statements.
XBRL Instance Document
101.INS
101.SCH
XBRL Taxonomy Extension Schema Document
101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF  XBRL Taxonomy Extension Definition Linkbase Document
101.LAB
101.PRE
104

XBRL Taxonomy Extension Label Linkbase Document
XBRL Taxonomy Extension Presentation Linkbase Document
Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

87

    
*
†

#

Indicates management contract or compensatory plan.

Portions of this exhibit have been omitted pursuant to a request for confidential treatment.

Certain locations of recovery teams, other operating details relating to the recovery teams and pricing terms contained in the agreement and 
within  Annexure  A  (Services  to  be  provided  by  the  Contractor),  Annexure  D  (Permitted  clients  of  the  Contractor)  and  Annexure  E.1 
(Helicopter  Services)  have  been  amended  since  the  original  execution  of  this  agreement.  The  amended  agreement  and  annexures  do  not 
contain information material to an investment or voting decision and such information is not otherwise disclosed in this exhibit or the Form 
10-K.  Accordingly,  the  amended  agreement  and  annexures  have  been  omitted.  The  Registrant  hereby  undertakes  to  furnish  supplemental 
copies of the omitted agreement and annexures to the Securities and Exchange Commission or its staff upon request.

88

None.  

ITEM 16. FORM 10-K SUMMARY

89

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has 

duly caused and authorized the undersigned to sign this Annual Report on Form 10-K on its behalf.

SIGNATURES

MiX Telematics Limited

By: /s/ Stefan Joselowitz

Name: Stefan Joselowitz

Title: President and Chief Executive Officer

(Principal Executive Officer)

Date: June 14, 2021 

POWER OF ATTORNEY

Know  all  persons  by  these  presents,  that  each  person  whose  signature  appears  below  constitutes  and  appoints  Stefan 
Joselowitz and John Granara, or either of them, as his or her true and lawful attorneys-in-fact and agents, with full power 
of  substitution,  for  him  or  her  and  in  his  or  her  name,  place  and  stead,  in  any  and  all  capacities,  to  sign  any  and  all 
amendments to this Annual Report on Form 10-K, and to file the same, with all exhibits thereto, and other documents in 
connection therewith, with the Securities and Exchange Commission, granting unto said attorneys-in-fact and agents, full 
power  and  authority  to  do  and  perform  each  and  every  act  and  thing  requisite  and  necessary  to  be  done  in  connection 
therewith as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all 
that  said  attorneys-in-fact  and  agents,  or  their  substitute  or  substitutes  may  lawfully  do  or  cause  to  be  done  by  virtue 
hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report on Form 10-K has been signed 
below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

Signature                                                                            Title                                                                  Date

By: /s/ Stefan Joselowitz                                                President and Chief Executive Officer 

 (Principal Executive Officer)             

      June 14, 2021

     Stefan Joselowitz

By: /s/ John Granara                                                      Vice President and Chief Financial Officer 

(Principal Financial and Accounting Officer)      June 14, 2021

     John Granara

By: /s/ Robin Frew                                                           Chair of the Board                                             June 14, 2021

     Robin Frew

By: /s/ Richard Bruyns                                                     Director                                                             June 14, 2021

     Richard Bruyns 

90

     
By: /s/ Fikile Futwa                                                             Director                                                        June 14, 2021

     Fikile Futwa

By: /s/ Ian Jacobs                                                                 Director                                                        June 14, 2021

     Ian Jacobs

By: /s/ Fundiswa Roji-Maplanka                                         Director                                                        June 14, 2021

    Fundiswa Roji-Maplanka

By: /s/ Charles Tasker                                                          Chief Operating Officer                              June 14, 2021

    Charles Tasker

91

CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Index to the Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm: Deloitte & Touche

Consolidated Balance Sheets

Consolidated Statements of Income

Consolidated Statements of Comprehensive Income

Consolidated Statements of Changes in Stockholders’ Equity

Consolidated Statements of Cash Flows 

Notes to the Financial Statements

Page

93

95

96

97

98

100

102

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of MiX Telematics Limited

Opinion on the Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  MiX  Telematics  Limited  and  subsidiaries  (the 
“Company”)  as  of  March  31,  2020  and  2021,  the  related  consolidated  statements  of  income,  consolidated  statements  of 
comprehensive income, consolidated statements of changes in stockholders’ equity, and consolidated statements of cash flows, 
for each of the three years in the period ended March 31, 2021, and the related notes and the schedule listed in the Index at Item 
15 (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material 
respects, the financial position of the Company as of March 31, 2020 and 2021, and the results of its operations and its cash 
flows  for  each  of  the  three  years  in  the  period  ended  March  31,  2021,  in  conformity  with  accounting  principles  generally 
accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company’s internal control over financial reporting as of March 31, 2021, based on criteria established in 
Internal  Control  —  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission  and  our  report  dated  June  14,  2021,  expressed  an  unqualified  opinion  on  the  Company’s  internal  control  over 
financial reporting.

Basis for Opinion

These  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an 
opinion  on  the  Company’s  financial  statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial  statements  are  free  of  material  misstatement, 
whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the 
financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such  procedures 
included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also 
included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the 
overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that 
are  material  to  the  financial  statements  and  (2)  involved  our  especially  challenging,  subjective,  or  complex  judgments.  The 
communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and 
we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the 
accounts or disclosures to which it relates.

Goodwill—Refer to Note 2 to the consolidated financial statements

Critical Audit Matter Description

The Company’s evaluation of goodwill for impairment involves the comparison of the fair value of each reporting unit 
to its carrying value. The Company uses the discounted cash flow model to estimate fair value, which requires management to 
make significant estimates and assumptions related to discount rates and forecasts of future revenues and operating cashflows. 
Changes in these assumptions could have a significant impact on either the fair value, the amount of any goodwill impairment 
charge, or both. The Company’s goodwill balance was $43.9 million as of March 31, 2021, of which $8.9 million was allocated 
to the European Reporting Unit (“MiX Europe”). The fair value of MiX Europe exceeded its carrying value by 38.6% as of the 
measurement date and, therefore, no impairment was recognized.

We  identified  goodwill  for  MiX  Europe  as  a  critical  audit  matter  because  of  the  significant  judgments  made  by 
management to estimate the fair value of MiX Europe. This required a high degree of auditor judgment and an increased extent 
of  effort,  including  the  need  to  involve  our  fair  value  specialists,  when  performing  audit  procedures  to  evaluate  the 
reasonableness  of  management’s  estimates  and  assumptions  related  to  selection  of  the  discount  rate  and  forecasts  of  future 
revenue and operating cash flow of MiX Europe.

93

How the Critical Audit Matter Was Addressed in the Audit

Our  audit  procedures  related  to  the  discount  rate  and  forecasts  of  future  revenue  and  operating  cashflows  used  by 

management to estimate the fair value of MiX Europe included the following, among others:

a. We tested the effectiveness of controls over management’s goodwill impairment evaluation, including those over the 
determination of the fair value of MiX Europe, such as controls related to management’s selection of the discount rate 
and forecasts of future revenue.

b. We evaluated management’s ability to accurately forecast future revenues and earnings by comparing actual results to 

management’s historical forecasts.

c. We evaluated the reasonableness of management’s revenue forecasts by comparing the forecasts to historical revenues 

and earnings and internal communications to management and the Board of Directors.

d. We compared the Company’s actual performance to certain of its peer companies.
e. We evaluated the reasonableness of the valuation methodology and with the assistance of our fair value specialists, the 
reasonableness of the discount rate by testing the source information underlying the determination of the discount rate. 
We then tested the mathematical accuracy of the calculation.

f. Developed a range of independent estimates and compared those to the discount rate selected by management.

/s/ Deloitte & Touche 

Deloitte & Touche
Registered Auditor 
Johannesburg, South Africa 
June 14, 2021 

We have served as the Company’s auditor since 2017.

94

 
 
 
MIX TELEMATICS LIMITED
CONSOLIDATED BALANCE SHEETS

    (in thousands, except per share data)                                                                                      

As of March 31,

2020

2021

$ 

$ 

$ 

ASSETS

Current assets:

Cash and cash equivalents
Restricted cash
Accounts receivables, net of allowances for doubtful accounts of $3.6 
million and $5.6 million, respectively

Inventory, net

Prepaid expenses and other current assets

Total current assets

Property and equipment, net
Goodwill
Intangible assets, net
Deferred tax assets

Other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Short-term debt

Accounts payables

Accrued expenses and other liabilities

Deferred revenue

Total current liabilities

Deferred tax liabilities

Long-term accrued expenses and other liabilities

Total liabilities

Stockholders' equity:

MiX Telematics Limited stockholders’ equity

Preference shares: 100 million shares authorized but not issued
Ordinary shares:  600.9 million and 605.6 million no-par value shares 
issued and outstanding as of March 31, 2020 and 2021, respectively

Less treasury stock at cost: 54 million shares as of March, 31, 2020 and 
2021, respectively
Retained earnings
Accumulated other comprehensive (loss)/income
Additional paid-in capital

Total MiX Telematics Limited stockholders’ equity

Non-controlling interest

Total stockholders’ equity

$ 

$ 

$ 

17,953 
699

24,100

3,271 

7,375

53,398

30,019
37,923
15,007
3,108 
4,200 
143,655 

2,367 

5,251

14,839

5,077

27,534
11,436

5,660

44,630

— 

66,522

(17,315) 
67,482
(11,070) 
(6,599) 
99,020
5
99,025

Total liabilities and stockholders’ equity

$ 

143,655 

$ 

The accompanying notes are an integral part of these consolidated financial statements.

45,489 
854

19,265

3,109

8,509

77,226

23,463
43,938
18,303
3,782

4,434
171,146 

1,674 

6,560

18,675

5,788

32,697
9,187

5,863

47,747

— 

67,401

(17,315) 
76,710
1,924
(5,326) 
123,394
5
123,399

171,146 

95

 
 
 
 
 
 
 
 
 
 
MIX TELEMATICS LIMITED
CONSOLIDATED STATEMENTS OF INCOME
(in thousands, except per share data)

Revenue

Subscription
Hardware and other
Total revenue
Cost of revenue
Subscription
Hardware and other
Total cost of revenue

Gross profit
Operating expenses
Sales and marketing
Administration and other
Total operating expenses
Income from operations
Other income/(expense)
Net interest income/(expense)
Income before income tax expense
Income tax expense
Net income for the year
Net income attributable to MiX Telematics 
Limited stockholders
Net income attributable to non-controlling 
interest
Net income for the year

Net income per ordinary share

 Basic
 Diluted

Net income per American Depository Share

 Basic
 Diluted

Ordinary shares

 Weighted average
 Diluted weighted average
American Depository Shares

 Weighted average
 Diluted weighted average

Related party transactions
Short-term lease expense

$ 

$ 

$ 

$ 

$ 
$ 

$ 
$ 

2019

For the year ended March 31,
2020

2021

$ 

123,150 
20,555 
143,705 

$ 

127,570 
18,080 
145,650 

113,351 
13,543 
126,894 

34,940 
11,945 
46,885 
96,820 

14,489 
58,040 
72,529 
24,291 
101 
233 
24,625 
9,815 
14,810 

14,810 

— 
14,810 

0.03 
0.03 

0.66 
0.63 

563,578 
583,741 

22,543 
23,350 

$ 

$ 

$ 

$ 
$ 

$ 
$ 

39,828 
13,187 
53,015 
92,635 

13,324 
58,263 
71,587 
21,048 
(299) 
67 
20,816 
9,829 
10,987 

10,987 

— 
10,987 

0.02 
0.02 

0.50 
0.48 

553,653 
567,879 

22,146 
22,715 

$ 

$ 

$ 

$ 
$ 

$ 
$ 

33,414 
10,451 
43,865 
83,029 

11,344 
53,487 
64,831 
18,198 
(897) 
(72) 
17,229 
2,634 
14,595 

14,595 

— 
14,595 

0.03 
0.03 

0.66 
0.65 

549,415 
560,624 

21,977 
22,425 

$ 

537 

$ 

182 

$ 

— 

The accompanying notes are an integral part of these consolidated financial statements.

96

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MIX TELEMATICS LIMITED
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands)

Net income for the year

Foreign currency translation (losses)/gains, 
net of tax

Other comprehensive (loss)/income for the 
year
Total comprehensive (loss)/income for the 
year

$ 

$ 

2019

For the year ended March 31,
2020

2021

14,810 

$ 

10,987 

$ 

(15,474) 

(15,474) 

(13,163) 

(13,163) 

(664) 

$ 

(2,176) 

$ 

Total comprehensive (loss)/income attributable 
to MiX Telematics Limited stockholders
Total comprehensive income attributable to 
non-controlling interest
Total comprehensive (loss)/income for the 
year

(664) 

— 

(2,176) 

— 

$ 

(664) 

$ 

(2,176) 

$ 

27,589 

14,595 

12,994 

12,994 

27,589 

27,589 

— 

The accompanying notes are an integral part of these consolidated financial statements.

97

 
 
 
 
 
 
 
 
 
 
 
 
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MIX TELEMATICS LIMITED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flows from operating activities:
Net income for the year

Adjustments to reconcile net income to net 
cash provided by operating activities:

Current income taxes

Deferred income taxes

(Gain)/loss on disposal of property and 
equipment
Depreciation 

Amortization of intangible assets

Amortization of deferred commissions

Impairment of long-lived assets

Net interest (income)/expense

Stock based compensation expense

Net foreign exchange (gain)/loss
Change in allowance for doubtful accounts

Write-down of inventory to net realizable 
value
Net accrued expenses and other liabilities 
raised 
Other non-cash items

Changes in operating assets and liabilities:

Inventories

Accounts receivables

Prepaid expenses and other current assets

Accounts payables

Accrued expenses and other liabilities

Deferred commissions

Foreign currency translation adjustments on 
operating assets and liabilities

Interest received

Interest paid

Income tax paid
Net cash provided by operating activities
Cash flows from investing activities:
Acquisition of property and equipment – in-
vehicle devices
Acquisition of property and equipment –other

Proceeds from the sale of property and 
equipment
Acquisition of intangible assets
Loans to external parties
Net cash used in investing activities 
Cash flows from financing activities:

2019

For the year ended March 31,
2020

2021

$ 

14,810 

$ 

10,987 

$ 

14,595 

5,239 

4,590 

(270) 

16,149 

3,823 

3,486 

6 

(67) 
660 
610 

3,941 

339 

3,016 

(210) 

(74) 

(7,309) 

(45) 

3,419 

(7,662) 
(3,677) 

(3,478) 

683 

(204) 

(5,774) 
28,178 

(13,544) 

(1,162) 

1,294 

(5,666) 

(344) 
(19,422) 

6,953 

(4,319) 

13 

12,878 

3,681 

3,533 

8 

72 
1,273 
959 

2,961 

660 

2,535 

(245) 

(498) 

1,872 

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(2,529) 

959 
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2,482 

641 

(311) 

(5,761) 
38,572 

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(398) 

4 

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6,729 

3,086 

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12,492 

3,876 

2,217 
62 

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511 
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2,098 

299 

1,900 

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986 

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(378) 

432 

(3,261) 
(2,311) 

(2,434) 

882 

(206) 

(6,163) 
31,455 

(13,928) 

(679) 

162 

(4,778) 

— 
(19,223) 

100

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Proceeds from issuance of ordinary shares in 
relation to stock options and SARs exercised
Cash paid for ordinary shares repurchased

Cash paid on dividends to MiX Telematics 
stockholders
Movement in short-term debt
Net cash used in financing activities
Net increase/(decrease)  in cash and cash 
equivalents, and restricted cash
Cash and cash equivalents, and restricted cash 
at the beginning of the year
Effect of exchange rate changes on cash and 
cash equivalents, and restricted cash
Cash and cash equivalents, and restricted 
cash at the end of the year

1002

(5,349) 

(4,907) 

650 
(8,604) 

3,628 

27,834

(3,624) 

27,838 

— 

(9,764) 

(5,999) 

312
(15,451) 

(6,695) 

27,838 

(2,491) 

18,652 

879 

— 

(5,359) 

(729) 
(5,209) 

24,713 

18,652 

2,978 

46,343 

The accompanying notes are an integral part of these consolidated financial statements.

101

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Nature of the Business 

MiX Telematics Limited and its consolidated subsidiaries (“the Company”) is a global provider of connected fleet and mobile 
asset solutions delivered as Software-as-a-Service (“SaaS”). The Company’s solutions enable customers to manage, optimize 
and protect their investments in commercial fleets, mobile assets or personal vehicles. The Company’s solutions enable a wide 
range of customers, from large enterprise fleets to small fleet operators and consumers, to reduce fuel and other operating costs, 
improve  efficiency,  enhance  regulatory  compliance,  promote  driver  safety,  manage  risk  and  mitigate  theft.  The  Company’s 
solutions mostly rely on our proprietary, highly scalable technology platforms, which allows it to collect, analyze and deliver 
information based on data from customers’ vehicles. Using intuitive, web-based interfaces, reports or mobile applications, the 
Company’s fleet customers can access large volumes of real-time and historical data, monitor the location and status of their 
drivers and vehicles and analyze a wide number of key metrics across their fleet operations.

MiX Telematics Limited is a public company incorporated and domiciled in South Africa. The Company’s ordinary shares are 
publicly traded on the Johannesburg Stock Exchange (JSE: MIX) and its American Depositary Shares are listed on the New 
York  Stock  Exchange  (NYSE:  MIXT).  The  address  of  the  Company’s  principal  executive  office  is  750  Park  of  Commerce 
Boulevard, Suite 100, Boca Raton, Florida, 33487.

2. Summary of significant accounting policies 

The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. These 
accounting policies have been consistently applied to all the years presented, unless otherwise stated.

Basis of preparation and consolidation
The Company’s consolidated financial statements for the year ended March 31, 2021 are prepared in accordance with generally 
accepted accounting principles in the United States (“GAAP”) and should be read in conjunction with the accompanying notes 
thereto. All subsidiaries have been consolidated, including variable interest entities (“VIEs”) of which the Company is deemed 
to  be  the  primary  beneficiary.  Inter-company  transactions,  balances  and  unrealized  gains  on  transactions  between  group 
companies  are  eliminated.  Unrealized  losses  are  also  eliminated  except  to  the  extent  the  transaction  provides  evidence  of  an 
impairment  of  the  transferred  asset.  Accounting  policies  of  subsidiaries  have  been  adjusted  to  ensure  consistency  with  the 
policies  adopted  by  the  Company.  All  subsidiaries  have  the  same  reporting  dates  as  the  Company.  Non-controlling  interests 
represent  the  non-controlling  stockholders’  proportionate  share  of  the  net  assets  and  results  of  operations  of  the  Company’s  
subsidiaries. Non-controlling interests in the results and equity of subsidiaries are shown separately in the Consolidated Balance 
Sheet,  Statement  of  Income,  Statement  of  Comprehensive  Income  and  Statement  of  Changes  in  Stockholders’  Equity, 
respectively.

Use of estimates 
The preparation of consolidated financial statements in conformity with GAAP requires the use of estimates and assumptions 
that  affect  the  amounts  reported  and  disclosed.  Significant  estimates  include,  but  are  not  limited  to,  allowances  for  doubtful 
accounts,  the  assessment  of  expected  cash  flows  used  in  evaluating  goodwill  and  long-lived  assets  for  impairment,  the 
amortization  period  for  deferred  commissions,  the  determination  of  useful  lives  of  the  Company’s  customer  relationships, 
contingencies, the classification of devices and other hardware as in-vehicle devices (equipment) versus inventory based on the 
future  expectation  of  the  different  types  of  customer  contracts,  income  and  deferred  taxes,  unrecognized  tax  benefits  and 
valuation  allowances  on  deferred  tax  assets.  Actual  results  could  differ  from  those  estimates,  and  such  differences  may  be 
material to the consolidated financial statements.

As of March 31, 2021, the global outbreak of COVID-19 has had and, we believe, will continue to have an adverse impact on 
global economies and financial markets. We have taken into account the impact of COVID-19 on expected credit losses to the 
extent possible. Our expected credit losses have increased as a result. We also considered the impact on future cash flows and 
weighted average cost of capital rates related to goodwill sensitivities and impairment assessments. However, future changes in 
economic conditions related to COVID-19 could have an impact on future estimates and judgements used.

102

Revenue from contracts with customers 

Significant judgments 
Revenue is recognized upon transfer of control of distinct promised products and/or services to customers in an amount that 
reflects the consideration that the Company expects to receive in exchange for those products and/or services. The Company 
enters into contracts that include the supply of fleet and mobile asset management equipment. For such contracts, the Company 
utilizes significant judgment to determine whether control of the equipment has transferred to the customer, and in instances 
where it does, it recognizes revenue in accordance with Revenue from Contracts with Customers (“ASC 606”). When control of 
the equipment does not transfer to the customer, which is when legal title does not transfer to the customer, our judgement is 
that the customer does not have the right to direct the use of the equipment when the customer does not operate the equipment 
or make any significant decisions about its use. In these instances the Company uses the equipment to provide fleet and mobile 
asset management services to the customer. Accordingly, these arrangements, which comprise virtually all of the transactions in 
which legal title does not pass to the customer, are not within the scope of ASC 842, Leases (“ASC 842”). Instead, for such 
contracts  we  have  concluded  that  they  are  service  contracts  comprising  a  single  performance  obligation,  and  revenue  is 
recognized over time pursuant to ASC 606. 

Recognition and measurement 
The Company provides fleet and mobile asset management solutions to its customers, and its principal revenue streams are (1) 
Subscription  and  (2)  Hardware  and  other.  Subscription  revenue  is  recognized  over  time  and  hardware  and  other  revenue  is 
recognized at a point-in-time.

To provide services to customers, a device is required which collects and transmits information collected from the vehicle or 
other asset. Fleet customers may also obtain other items of hardware, virtually all of which are functionally-dependent on the 
device.  Some  customers  obtain  control  of  the  device  and  other  hardware  (where  legal  title  transfers  to  the  customer);  while 
other  customers  do  not  (where  legal  title  remains  with  the  Company).  A  contract  arises  on  the  acceptance  of  a  customer’s 
purchase order, which is typically executed in writing.

In  instances  where  the  customer  obtains  control  of  the  device  and  other  hardware,  which  is  typically  upon  installation  or 
delivery  to  the  customer,  the  device,  the  other  hardware,  the  installation  thereof  and  the  service  are  each  accounted  for  as 
separate performance obligations. The total transaction price is allocated to each performance obligation using relative stand-
alone selling prices. Revenue allocated to the device and other hardware is recognized upon delivery, and revenue allocated to 
installation is recognized once the installation is complete, since installation is completed within a day. Revenue related to the 
service performance obligation (subscription) is recognized on a straight-line basis over the expected contractual term, since we 
consistently deliver telematics services on a continuous basis over that period.

In instances where the customer does not obtain control of the device and other hardware, which is functionally-dependent on 
the device, there is only a single performance obligation, namely the service. The customer is not able to direct the use of these 
items, and accordingly these contracts do not contain leases. In these instances, the devices and other hardware are used by the 
Company to provide the services. The total revenue from these contracts is recognized as subscription revenue on a straight-line 
basis  over  the  expected  contractual  term,  since  we  consistently  deliver  telematics  services  on  a  continuous  basis  over  that 
period. 

Revenue is presented net of discounts, value added tax, returns and after eliminating sales within the Company. 

The  Company  distributes  devices  and  other  hardware  to  certain  small  fleet  operators  and  consumers  through  distributors. 
Distributors  act  as  agents  and  hardware  revenue  is  only  recognized  when  the  distributor  sells  the  hardware  unit  to  the  end 
customer.  Once  a  unit  is  sold  to  a  customer,  the  customer  enters  into  a  service  agreement  directly  with  the  Company.  The 
obligation to supply the service and the credit risk rests with the Company. The subscription revenue is recognized when the 
service is rendered.  

The Company also sells hardware to motor vehicle dealerships for fitment into their vehicle trading stock. These dealerships 
purchase the hardware from the Company and are considered to act as a principal in the contract because they obtain title to the 
hardware, bear the risks and rewards of ownership and accordingly control the hardware purchased. The buyer of the vehicle 
then enters into a service-only contract with the Company. Revenue is recognized upon sale of the hardware to the dealership 
and subscription revenue is recognized as the services are provided to the customer. 

The Company distributes devices and other hardware to enterprise fleet customers through dealers. Dealers are considered to 
act  as  a  principal  for  the  sale  of  hardware  to  the  end  customer,  and  revenue  is  recognized  by  the  Company  upon  sale  of  the 
hardware unit to the dealer. Dealers are also considered to act as a principal for the provision of the service to end customers 
because,  even  though  the  dealers  do  not  provide  the  service  themselves,  the  dealers  control  the  right  to  receive  the  service 
before  that  right  is  transferred  to  the  end  customer,  the  dealers  have  the  primary  responsibility  for  fulfilling  the  promise  to 

103

provide  the  service  to  the  end  customer,  and  the  dealers  have  full  discretion  in  establishing  the  prices  charged  to  the  end 
customer.  Accordingly, subscription revenue is recognized as the service is provided to the dealers. 

Contract liabilities (deferred revenue)
Timing  of  revenue  recognition  may  differ  from  the  timing  of  invoicing  customers  or  collecting  payments  from  customers. 
Typically, corporate customers pay in arrears, while consumer customers pay in advance.

When customers are invoiced in advance for subscription services that will be provided over periods of more than one month, 
or pay in advance of service periods of more than one month, deferred revenue liabilities, or contract liabilities, are recorded. 

In  all  other  instances,  the  Company  has  a  right  to  consideration  for  subscription  services  from  customers  in  an  amount  that 
corresponds  directly  with  the  value  to  customers  of  the  Company’s  performance  completed  to  date.  Therefore,  revenue  is 
recognized for the amount to which the Company has a right to invoice. The future subscription services will be provided over 
varying periods from 1 to 60 months.

Contracts  for  which  the  Company  receives  a  payment  for  a  time  period  which  is  more  than  12  months  in  advance  are 
considered to comprise a significant financing component. Interest expense is accrued on the deferred revenue liability. This 
results in the revenue being measured at the future value of the payments received. 

Deferred commissions
Commissions incurred to acquire contracts are capitalized and amortized, unless the amortization period is 12 months or less. 
The  commission  capitalized  is  attributed  to  the  specific  performance  obligations  in  the  related  contract.  Commission  is 
considered  commensurate  with  respect  to  a  particular  contract  when  equivalent/comparable  commission  is  payable  upon  the 
extension or renewal of such a contract or upon the customer entering into a new contract. To the extent commission capitalized 
is commensurate, the commission attributable to service will be amortized over the minimum contractual period or, if shorter, 
the expected life of the contract. To the extent it is not commensurate, the commission capitalized that is attributable to service 
is amortized over the expected life of the contract.  Typically, with regard to month-to-month contracts, commission payable is 
not  considered  commensurate  for  such  contracts  because  no  commission  is  payable  as  and  when  the  customer  extends  each 
month by not giving notice. Accordingly, commission incurred on such contracts that is attributable to service is amortized over 
the expected life of the contract taking account of expected extensions/renewals. Commission capitalized that is attributable to 
hardware or installation is amortized in full at the time the related hardware, or installation, revenue is recognized. 

Recurring commission is commission which is payable for each month the customer remains with the Company. The amount 
capitalized  reflects  the  total  commission  payable  over  the  minimum  contractual  period  or,  if  shorter,  the  expected  life  of  the 
contract, together with the effect of the time value of money, where significant. 

As  of  March  31,  2020  and  2021,  deferred  commissions  amounted  to  $3.6  million  and  $3.7  million  respectively,  which  are 
included within Other assets on the Balance Sheet.

Amortization  expense  of  external  commissions  capitalized  is  recognized  in  cost  of  sales,  while  that  of  internal  commissions 
earned by the Company's sales personnel is recognized in sales and marketing costs. Commissions not capitalized under the 12-
month practical expedient are also classified in the same manner.  

Foreign currency 

Functional and reporting currency 
Each  subsidiary  is  consolidated  by  translating  its  assets,  liabilities  and  results  into  the  functional  currency  of  its  immediate 
parent company, and subsequently the consolidated position, determined in South African Rand, is translated into U.S. Dollars 
(reporting currency). Assets and liabilities are translated into U.S. Dollars using the exchange rates in effect at the balance sheet 
date.  Equity  items  are  translated  at  historical  exchange  rates,  while  income  and  expense  items  are  translated  using  average 
exchange rates for the period. Foreign currency translation adjustments are reported in stockholders’ equity as a component of 
accumulated other comprehensive income/(loss) until disposal. 

104

 
The movement in the foreign currency translation adjustments is as follows (in thousands):

Cumulative foreign currency translation adjustments, beginning of year
Adjustment on initial application of  ASC 326 Financial Instruments – 
Credit Losses as of April 1, 2019

Foreign currency translation (losses)/gains for the year, net of tax

Cumulative foreign currency translation adjustments, end of year

$ 

$ 

As of March 31,

2020

2021

2,115 

$ 

(11,070) 

(22) 
(13,163) 

(11,070) 

$ 

— 
12,994 

1,924 

Transactions and balances 
Transactions  in  foreign  currencies  are  initially  recorded  by  the  Company  and  its  subsidiaries  in  their  respective  functional 
currencies  using  the  exchange  rates  at  the  dates  of  the  transactions.  Foreign  currency  monetary  assets  and  liabilities  are 
translated at exchange rates in effect at the balance sheet date. All resulting foreign exchange gains and losses are recognized in 
in Other income/(expense) in the Statement of Income, except for those gains and losses arising on long-term monetary assets 
held  by  a  group  entity  in  a  foreign  subsidiary  for  which  settlement  is  neither  planned  nor  anticipated  within  the  foreseeable 
future, which forms part of the net investment of the foreign operation. These foreign exchange gains and losses are recognized 
as part of the foreign currency translation adjustments in accumulated other comprehensive income/(loss) until disposal.

Financial Assets 

Cash and cash equivalents 
Cash and cash equivalents comprise cash on hand and deposits held on call with banks; all of which are available for use by the 
Company and have an original maturity of less than three months. 

Restricted cash 
Restricted cash comprises deposits backing guarantees issued by financial institutions on behalf of the Company in respect of 
the Company’s obligations under certain lease, supply and other agreements, and cash held by MiX Telematics Enterprise BEE 
Trust  (a  VIE  which  is  consolidated).  Cash  held  by  the  Trust  is  to  be  used  solely  for  the  benefit  of  its  beneficiaries.  As  at    
March 31, 2020 and 2021, the cash held by the Trust comprised $0.4 million and $0.5 million, respectively.

Accounts receivables 
Accounts receivables are amounts due from customers for goods sold or services performed in the ordinary course of business. 
Since the terms of payment are not more than 12 months, accounts receivables are recognized initially at their transaction price. 
Subsequent to initial recognition, accounts receivables are measured at amortized cost using the effective interest method, less 
an allowance for doubtful accounts, which reflects expected credit losses .

Allowance for doubtful accounts 
The allowance for doubtful accounts on accounts receivables is calculated by considering all relevant information, internal and 
external about the collectability of cash flows, including information about past events, current conditions, and reasonable and 
supportable  forecasts  of  future  economic  conditions  to  appropriately  reflect  the  risk  of  losses  over  the  remaining  contractual 
lives of the assets. Historical loss rates, calculated as actual losses over a period as a percentage of revenue, are adjusted for 
current conditions and management’s expectations about future economic conditions.  

The allowance is measured on a collective basis where management groups their customers appropriately based on their credit 
risk characteristics. 

The allowance for doubtful accounts is a valuation account and the asset’s carrying amount is reduced and the amount of the 
loss is recognized in the Consolidated Statement of Income. Subsequent recoveries, if any, are credited to the allowance. Actual 
write-downs are recorded when the asset is deemed uncollectible after all efforts to recover have yielded no results. 

Loans to external parties
Loans to external parties are recognized initially at fair value, and subsequently at amortized cost using the effective interest 
method, less expected credit losses over the lifetime of the loan. 

Expected credit losses are determined using management’s estimate of the probability of default and the value of the underlying 
security. Loans to external parties are included within Other assets on the Consolidated Balance Sheet.

105

 
 
 
 
 
 
Concentration of Credit Risk 
Credit risk arises from restricted cash, cash and cash equivalents as well as credit exposures to customers and loans to external 
parties. The Company analyses the credit risk for each of its new customers based on predefined requirements before standard 
payment and delivery terms and conditions are offered. An allowance for doubtful accounts is provided for individual accounts. 
Cash investments are only placed with reputable financial institutions. Management believes that financial institutions that hold 
the Company’s deposits are financially credit worthy and, accordingly, minimal credit risk exists with respect to those balances. 

Fair value measurements 
The Company has no financial assets or liabilities that are measured at fair value on a recurring basis. The carrying amounts of 
the Company’s financial instruments, except for loans to external parties, approximate their fair values due to their short-term 
nature,    The  fair  value  of  the  loans  to  external  parties  is  determined  using  unobservable  market  data  (Level  3  inputs),  that 
represent management’s estimate of current interest rates that a commercial lender would charge the borrowers.

When certain triggering events occur, the Company is required to assess non-financial assets for impairment. When impaired, 
non-financial  assets  are  written  down  to  fair  value.  The  Company  uses  valuation  approaches  that  maximize  the  use  of 
observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based 
on assumptions that market participants would use in pricing the asset in the principal or most advantageous market. 

Fair value is determined in accordance with ASC 820, Fair Value Measurement and is categorized as follows:  

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities; 

Level 2: Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that 
is, as prices) or indirectly (that is, derived from prices); and 

Level 3: Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs). 

Inventories 
Inventories comprise finished goods which are stated at the lower of cost and net realizable value. Cost is determined using a 
first-in,  first-out  (“FIFO”),  actual  cost  or  weighted  average  cost  basis.  The  cost  of  inventories  includes  the  cost  of 
manufacturing as charged by third parties and excludes borrowing costs. Net realizable value is the estimated selling price in 
the ordinary course of business less reasonably predictable costs of completion, disposal and transportation, and is based upon 
assumptions about future demand and market conditions. Impairments of inventory are not subsequently reversed. During the 
years  ended  March  31,  2019,  2020  and  2021,  $0.3  million,  $0.3  million  and  $0.7  million  was  recognized,  respectively,  as  a 
charge in cost of sales as a result of the write-down of inventory to net realizable value.

Prepaid expenses and other current assets
Prepaid expenses and other current assets comprise prepaid taxes, prepaid expenses and current income tax assets.

Property and equipment 
Property  and  equipment  are  stated  at  historical  cost  less  accumulated  depreciation  and  any  accumulated  impairment  losses. 
Historical  cost  includes  all  expenditure  directly  attributable  to  the  acquisition  of  the  items  of  property  and  equipment. 
Subsequent costs are included in the asset’s carrying amount or recognized as a separate asset, as appropriate, only when it is 
probable  that  future  economic  benefits  associated  with  the  item  will  flow  to  the  Company  and  the  cost  of  the  item  can  be 
measured  reliably.  Repairs  and  maintenance  are  charged  to  the  Consolidated  Statement  of  Income  in  the  reporting  period  in 
which they are incurred. 

The cost of in-vehicle devices installed in vehicles (including installation and shipping costs) as well as the cost of uninstalled 
in-vehicle  devices,  are  capitalized  as  property  and  equipment.  The  Company  depreciates  installed  in-vehicle  devices  on  a 
straight-line basis over their expected useful lives, commencing upon installation, whereas uninstalled in-vehicle devices are not 
depreciated until installed. The related depreciation expense is recorded as part of cost of sales in the Consolidated Statement of 
Income. Depreciation is calculated using the straight-line method to reduce the cost of the asset to its residual value over its 
estimated useful life, as follows: 

Equipment

Motor vehicles

1 - 8 years

3 - 7 years

Furniture, fixtures and equipment
Computer equipment

 1 - 10 years
1 - 7 years

In-vehicle devices installed

1 - 6.5 years

106

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. 

Gains  or  losses  on  disposal  or  retirement  are  recognized  within  Other  income/(expenses)  in  the  Consolidated  Statement  of 
Income. 

Right-of-use assets are included in Property and Equipment on the Consolidated Balance Sheet. 

Leases
The Company as a lessee

The Company recognizes a right-of-use asset and a lease liability at the lease commencement date for all leases except for those 
that have a lease term of 12 months or less and do not contain a purchase option that is reasonably certain to be exercised. The 
lease payments associated with these leases are recognized as an expense on a straight-line basis over the lease term.

Right-of use assets are initially measured at cost, which comprises the initial amount of the related lease liability adjusted for 
any lease payments made at or before the commencement date, plus any initial direct costs incurred, less any lease incentives 
received.

All of the Company’s leases which are capitalized are classified as operating leases. This means that the right-of-use asset is 
depreciated in such a manner, that together with the interest charge on the lease liability, the Company achieves a straight-line 
total lease expense over the lease period. 

Lease payments included in the measurement of the lease liability comprise the following:

•
•

fixed payments; and
lease payments in an optional renewal period if the Company is reasonably certain to exercise an extension option.

The lease liability is measured at amortized cost using the relevant group entity’s incremental borrowing rate at inception of the 
lease.  The  lease  liability  is  remeasured  when  the  Company  changes  its  assessment  of  whether  an  extension  option  will  be 
exercised,  when  a  termination  notice  is  served,  or  when  there  are  other  changes  to  the  terms  of  the  lease  such  as  rent 
concessions or an extension to the lease term that was not initially catered for in the lease agreement. 

When the lease liability is remeasured, a corresponding adjustment is made to the carrying amount of the right-of-use asset. The 
adjustment is recorded in the Consolidated Statement of Income once the carrying amount of the right-of-use asset has been 
reduced to zero.

The  Company  presents  right-of-use  assets  within  property  and  equipment,  and  lease  liabilities  within  accrued  expenses  and 
other liabilities, on the Consolidated Balance Sheet.

Goodwill
Goodwill  is  not  amortized  but  is  tested  for  possible  impairment  at  least  annually,  or  when  circumstances  change  that  would 
more likely than not reduce the fair value of a reporting unit below its carrying value. Goodwill is allocated to a reporting unit 
for  the  purpose  of  impairment  testing.  The  carrying  value  of  the  reporting  unit,  to  which  goodwill  has  been  allocated,  is 
compared to its fair value, and a goodwill impairment charge is recognized for the amount (if any) by which the carrying value 
exceeds the fair value, limited to the amount of the goodwill. No impairments of goodwill existed as of the most recent testing 
date of March 31, 2021 or the previous testing date of March 31, 2020. The changes in the carrying value of goodwill during 
fiscal 2020 and fiscal 2021 are attributable only to foreign currency translation adjustments.

The allocation of goodwill to reporting units is as follows (in thousands):

Central Services Organization

Europe

Middle East and Australasia

Africa

As of March 31,

2020

2021

$ 

5,754 

8,106 

4,364 

19,699 

37,923 

$ 

6,913 

8,993 

4,364 

23,668 

43,938 

$ 

$ 

107

 
 
 
 
 
 
Sensitivity of goodwill to impairment as of March 31, 2021 was as follows:

Fair value of reporting unit exceeded its carrying amount by

Post-tax discount rate used to determine fair value
Growth rate used to extrapolate cash flow beyond the budget 
period
The following mutually exclusive changes will result in nil 
headroom

Post-tax discount rate applied to the expected cash flow 
projections

Decrease in the cash flow projections of

Central 
Services 
Organization

Africa

Europe

Middle East 
and 
Australasia

 558.7 %

 403.9 %

 14.7 %

 14.7 %

 38.6 %

 9.8 %

 119.5 %

 8.0 %

 4.4 %

 4.4 %

 2.0 %

 1.8 %

 40.3 %

 81.7 %

 49.6 %

 80.2 %

 12.4 %

 27.7 %

 14.8 %

 54.5 %

Although there were no impairments of goodwill as of March 31, 2021, significant judgement was exercised in determining the 
fair  value  of  each  reporting  unit,  especially  in  light  of  COVID-19,  which  has  had  and,  we  believe,  will  continue  to  have  an 
adverse  impact  on  global  economies  and  financial  markets.  In  particular,  to  the  extent  that  anticipated  new  contracts  do  not 
materialize and the business strategy does not come to fruition, or key personnel are not retained, the forecasts on which the 
impairment tests were performed could be negatively impacted.

Intangible assets 

Patents and trademarks 
Patents  and  trademarks  acquired  in  a  business  combination  are  recognized  at  fair  value  at  the  acquisition  date.  Patents  and 
trademarks  have  a  finite  useful  life  and  are  subsequently  carried  at  cost  less  accumulated  amortization  and  accumulated 
impairment losses. Amortization is calculated using the straight-line method to allocate the cost of patents and trademarks over 
their estimated useful lives which range from 3 to 20 years. 

Customer relationships 
Customer  relationships  acquired  in  a  business  combination  are  recognized  at  fair  value  at  the  acquisition  date.  Customer 
relationships  have  a  finite  useful  life  and  are  subsequently  carried  at  cost  less  accumulated  amortization  and  accumulated 
impairment losses. Amortization is calculated over the expected useful life of the customer relationship ranging from 2  to 15 
years and reflects the pattern in which future economic benefits of the customer relationship are expected to be generated. The 
useful  life  principally  reflects  management’s  view  of  the  average  economic  life  of  the  customer  base  and  is  assessed  by 
reference to factors such as customer churn rates. 

Internal-use software and technology
The  Company  capitalizes  as  intangible  assets,  internal-use  software  acquired  or  developed  solely  to  meet  the  Company’s 
internal  needs.  Costs,  excluding  general  and  administrative  costs,  are  capitalized  from  the  date  on  which    management 
implicitly or explicitly authorizes, or commits to fund, the project, and it is probable that the project will be completed and the 
software  will  perform  the  intended  function  (application  development  stage).  All  costs  incurred  during  the  preliminary 
development stage are expensed. Capitalization ceases when the project is substantially complete and the software is ready for 
its intended use.

Costs, including annual licenses, associated with maintaining computer software programs, and training costs are expensed as 
incurred.  Costs  incurred  for  upgrades  and  enhancements  (modifications  to  existing  internal-use  software  that  provides 
additional functionality) are capitalized during the application development stage. 

Software capitalized is amortized on a straight line basis over its estimated useful life ranging from 1 to 18 years, commencing  
on the date when the software is ready for its intended use. 

Computer software for external use 
Computer software for external use refers to the firmware that is developed by the Company for the devices and other hardware 
provided  to  its  customers.  The  costs  of  developing  firmware  are  expensed  as  incurred  prior  to  the  establishment  of  its 
technological feasibility, from which point the development costs are capitalized and recognized as intangible assets. For the 
periods  presented,  technological  feasibility  could  only  be  demonstrated  shortly  before  the  release  of  the  firmware,  and  as  a 
result, the development costs that meet the requirements for capitalization are not material. 

108

Impairment of long-lived assets
Intangible  assets  that  are  not  ready  for  use  are  not  subject  to  amortization  but  are  assessed  annually  for  impairment  or  more 
frequently if events or changes in circumstances indicate that they might be impaired. 

Long-lived assets that are subject to amortization or depreciation are reviewed for impairment whenever events or changes in 
circumstances indicate that the carrying amount may not be recoverable. 

An asset is written down immediately to its fair value if its carrying amount is greater than its future undiscounted cash flows. 
Recognized impairment losses are not reversed.

For the purposes of assessing impairment, long-lived assets are grouped with other assets and liabilities at the lowest level for 
which identifiable cash flows are largely independent of the cash flows of other assets and liabilities.

Impairment losses recognized during the years ended March 31, 2019, 2020 and 2021 were less than $0.1 million for each year. 

Common stock 
Incremental external costs directly attributable to the issuance of new shares or the exercise of stock options are shown in equity 
as a deduction, net of tax, from the proceeds . 

If a Group company purchases the Company’s equity instruments (treasury stock), then the consideration paid, including any 
directly attributable incremental costs (net of income taxes) is deducted from equity attributable to ordinary shareholders of the 
Company as treasury stock until the shares are canceled or reissued. If such ordinary shares are subsequently reissued, then any 
consideration  received,  net  of  any  directly  attributable  incremental  transaction  costs  and  the  related  income  tax  effects,  is 
included in equity attributable to ordinary shareholders of the Company. MiX Telematics Investments Proprietary Ltd (“MiX 
Investments”), a wholly owned subsidiary of the Company, holds 53,816,750 of the Company’s ordinary shares of no par value. 
These shares are held as treasury stock.

Share repurchases
On May 23, 2017, the Company’s Board of Directors approved a share repurchase program of up to R270 million (equivalent 
of  $18.1  million  as  of  March  31,  2021)  under  which  the  Company  may  repurchase  its  ordinary  shares,  including  American 
Depositary Shares (“ADSs”). The Company may repurchase its shares from time to time at its discretion through open market 
transactions  and  block  trades,  based  on  ongoing  assessments  of  the  capital  needs  of  the  Company,  the  market  price  of  its 
securities  and  general  market  conditions.  This  share  repurchase  program  may  be  discontinued  at  any  time  by  the  Board  of 
Directors, and the Company has no obligation to repurchase any amount of its securities under the program. The repurchase 
program will be funded out of existing cash resources.

During the years ended March 31, 2019 and 2020 , the Company repurchased 9,157,695 and 16,856,001 shares, respectively, 
for an aggregate repurchase consideration of $5.3 million and $9.8 million respectively. Subsequent to the repurchases during 
fiscal  2019,  the  shares  were  de-listed  and  now  form  part  of  the  authorized  unissued  share  capital  of  the  Company.  MiX 
Investments holds 13,816,750 of the shares repurchased during fiscal 2020, and the balance of the shares repurchased during 
fiscal 2020 of 3,039,251 were de-listed and now form part of the authorized unissued share capital of the Company. No share 
repurchases were made during fiscal 2021. The maximum value of shares that may still be repurchased under the program is 
R33.5 million (equivalent of $2.2 million as of March 31, 2021). The authority to repurchase shares will expire at the upcoming 
annual general meeting. 

Taxation 
Income  taxes  are  accounted  for  under  the  asset  and  liability  method.  Income  tax  expense  is  recognized  in  the  Consolidated 
Statement  of  Income,  except  to  the  extent  that  it  relates  to  items  recognized  in  other  comprehensive  income  or  directly  in 
equity.  The  Company  uses  the  portfolio  approach  for  releasing  income  tax  effects  from  accumulated  other  comprehensive 
income.

The  current  income  tax  charge  is  calculated  on  the  basis  of  the  tax  laws  and  tax  rates  enacted  by  the  reporting  date  in  the 
countries where the Company and its subsidiaries operate and generate taxable income. Interest, and penalties, incurred on the 
underpayment of income taxes is classified as interest expense, and administration expenses, respectively.

Deferred  tax  assets  and  liabilities  are  recognized  for  the  future  tax  consequences  attributable  to  differences  between  the 
financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax 
credit carryforwards. Deferred tax is measured using enacted tax rates expected to apply to taxable income in the years in which 
those  temporary  differences  are  expected  to  be  recovered  or  settled.  Valuation  allowances  are  provided  when  necessary  to 
reduce deferred tax assets to the extent it is more likely than not that some portion of the deferred tax asset will not be realized.

109

Management periodically evaluates its tax positions with respect to situations in which applicable tax regulation is subject to 
interpretation. For uncertainties in income tax positions if it is more likely than not that some tax benefit will be sustained based 
on the technical merits of the position, then the tax benefit recognized is the largest amount of benefit that is greater than 50% 
likely of being realized upon ultimate settlement. If it is not more likely than not that some tax benefit will be sustained, then 
zero tax benefit is recognized. There were no material uncertain tax positions as of March 31, 2020 and 2021.

Deferred tax liabilities arising on investments in domestic subsidiaries are not recognized to the extent that the investment can 
be recovered on a tax-free basis; and on investments in foreign subsidiaries to the extent that the undistributed earnings will be 
invested indefinitely or will be remitted in a tax-free liquidation.

Stock-based compensation 
The Company operates various stock-based compensation plans, under which the entity receives services from employees as 
consideration  for  equity  instruments  of  the  Company.  Settlement  has  taken  place  out  of  a  fresh  issue  of  shares.  The  equity 
instruments  that  may  be  granted  in  terms  of  the  plans  include  stock  options,  retention  shares,  performance  shares  and  stock 
appreciation rights, all of which entitle the holder to obtain shares in the Company. The fair value, determined at grant date, of 
the equity instruments granted is recognized as an expense over the vesting period, taking expected forfeiture into account, with 
a corresponding credit to additional paid-in capital. At the end of each reporting period, the Company revises its estimate of the 
number of equity instruments that are expected to vest, using historical and current information, and recognizes the impact of 
any revisions in the Consolidated Statement of Income, with a corresponding adjustment to additional paid-in capital. Expected 
forfeitures relating to service conditions are estimated to be 5%.

Advertising
Advertising costs are expensed as incurred and are classified as sales and marketing expense on the Consolidated Statement of 
Income. For the years ended March 31, 2019, 2020 and 2021, $2.0 million, $2.0 million and $2.3 million respectively, were 
expensed.

Recent accounting pronouncements
None of the accounting pronouncements required to be applied by the Company for the first time for the year ended 31 March 
2021 had a significant financial reporting impact . In addition, new accounting pronouncements issued by 31 March 2021, but 
not yet effective for the Company, are not expected to have a significant financial reporting impact.

3. Credit risk related to accounts receivables

As of March 31, 2020 and 2021, the aging analysis of accounts receivables is as follows (in thousands):

2020

Not past due

Past due by 1 to 30 days

Past due by 31 to 60 days

Past due by more than 60 days

Total

2021

Not past due

Past due by 1 to 30 days

Past due by 31 to 60 days

Past due by more than 60 days

Total

Gross

Allowance for 
doubtful accounts 

Net

11,670 

$ 

(366) 

$ 

7,309 

2,799 

5,924 

(321) 

(158) 

(2,757) 

27,702 

$ 

(3,602) 

$ 

Gross

Allowance for 
doubtful accounts 

Net

10,156 

$ 

(513) 

$ 

4,769 

2,457 

7,458 

(436) 

(259) 

(4,367) 

24,840 

$ 

(5,575) 

$ 

11,304 

6,988 

2,641 

3,167 

24,100 

9,643 

4,333 

2,198 

3,091 

19,265 

$ 

$ 

$ 

$ 

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The movements in the allowance for doubtful accounts are as follows (in thousands):

Balance at April 1,

Adjustment on initial application of ASC 326

Restated balance at April 1,

Bad debt provision

Write-offs, net of recoveries*

Foreign currency translation differences

Balance at March 31,

* Amounts written off are not subject to enforcement activity.

2020

2021

$ 

2,719 

$ 

301 

3,020 

3,941 

(2,655) 

(704) 

$ 

3,602 

$ 

3,602 

— 

3,602 

2,961 

(1,656) 

668 

5,575 

The measurement of expected credit losses is a function of the probability of default, loss given default (i.e. the magnitude of 
the loss if there is default) and the exposure at default. The assessment of the probability given default and loss given default is 
based on historical data adjusted by relevant forward-looking information. The exposure at default is represented by the asset’s 
gross carrying amount at the reporting date.

The Company considers a default to have occurred when a receivable is more than 120 days past due or information determined 
internally or obtained from external sources indicates that the customer is unlikely to pay its creditors, including the Company, 
in full. Amounts provided are generally written off when there is no expectation of recovering the amount, in accordance with 
the Company’s write-off policy.

Overview of the Company’s exposure to credit risk from customers

The maximum exposure to credit risk at the reporting date is the carrying value of each receivable and loan to external parties, 
net  of  impairment  losses  where  relevant.  As  of  March  31,  2020  and  2021,  the  Company  has  no  significant  concentration  of 
credit risk, due to its spread of customers across various operations and geographical locations.

The Company does not hold any collateral as security.

Net accounts receivables as of March 31, 2020 and 2021 of $2.9 million and $2.3 million, respectively, are pledged as security 
for the Company’s overdraft facilities.

4. Property and equipment

Property  and  equipment  comprises  owned  and  right  of  use  assets.  The  Company  leases  many  assets  including  property, 
vehicles, machinery and IT equipment.

The cost and accumulated depreciation of owned equipment are as follows (in thousands): 

Owned equipment

Equipment, vehicles and other

In-vehicle devices

Less: accumulated depreciation and impairments

Owned equipment, net

As of March 31,

2020

2021

$ 

$ 

6,114 

$ 

52,824 

(35,397) 

23,541 

$ 

6,877 

53,448 

(42,955) 

17,370 

Total  depreciation  expense  related  to  owned  equipment  during  the  years  ended  March  31,  2019,  2020  and  2021  was  $12.5 
million,  $16.1  million  and  $12.9  million,  respectively.  Depreciation  expense  related  to  in-vehicle  devices  is  included  in 
subscription cost of revenue.

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                                                                                      
The cost and accumulated depreciation of right-of-use property and equipment are as follows (in thousands):

Right-of-use assets

Property

Equipment, vehicles and other

Less: accumulated depreciation
Right of use property and equipment, net

5. Intangible assets

Intangible assets comprise the following (in thousands): 

As of March 31,

2020

2021

$ 

$ 

7,724 

$ 

250 

(1,496) 

6,478 

$ 

8,348 

226 

(2,481) 

6,093 

Useful 
life (in 
years)
3 - 20

2 - 15

1 - 18

$ 

$ 

As of March 31, 2020

As of March 31, 2021

Gross 
Carrying 
amount

Accumulated 
amortization

Net

Gross 
Carrying 
amount

Accumulated 
amortization

76  $ 

(45)  $ 

31  $ 

115  $ 

(82)  $ 

2,600 

(2,068)   

532 

2,687 

(2,271)   

Net

33 

416 

26,508 
29,184  $ 

(12,064)    14,444 
(14,177)  $  15,007  $ 

35,618 
38,420  $ 

(17,764)    17,854 
(20,117)  $  18,303 

Patents and trademarks
Customer relationships

Internal-use software, 
technology and other
Total

For the years ended March 31, 2019, 2020 and 2021, amortization expense of $3.9 million, $3.8 million, and $3.7 million has 
been recognized, respectively. 

The weighted average amortization period of intangible assets purchased during the year ended March 31, 2020 and 2021 is 3 
years   and 1 year, respectively.

As of March 31, 2020 and 2021,  there was internal-use software in progress of $2.6 million, and $3.8 million, respectively.

As of March 31, 2021, the estimated future amortization expense is as follows (in thousands):

Years ending March 31,

2022

2023

2024

2025

2026

Thereafter

Total

$ 

5,055 

4,482 

3,756 

2,754 

1,721 

535 

$ 

18,303 

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6. Other assets

The following is a summary of other assets (in thousands):

Deferred commissions

Loans to external parties and other receivables

Total other assets

As of March 31,

2020

2021

$ 

$ 

3,614 

586 

4,200 

$ 

$ 

3,687 

747 

4,434 

Deferred commissions
Deferred  commissions  arise  from  commissions  paid  to  sales  employees  and  external  third  parties  to  obtain  contracts  with 
customers, unless the amortization period is 12 months or less, in which instance it is expensed immediately. The following is a 
summary of the amortization expense (in thousands): 

Amortization recognized during the year:

$ 

– Cost of revenue (external commissions)

–

Sales and marketing (internal commissions)

As of March 31,

2020

2021

$ 

(3,486) 
(2,428) 

(1,058) 

(3,533) 
(2,552) 

(981) 

Loans to external parties
The loans to external parties relate to Broad-based Black Economic Empowerment transactions entered to in South Africa.

As of March 31, 2020 and March 31, 2021, the amortized cost of the loans to Black Industrialists Group Property Management 
Company  (Pty)  Ltd  (“BIG”)  and  HSW  Management  services  CC  (“HSW”)  amounted  to  $0.5  million  and  $0.6  million, 
respectively. All the loans were originated during fiscal 2020, and are on off-market terms. No interest has been charged since 
origination. The imputed interest rate on the loans to BIG and HSW is 9.65% and 11.65% respectively. Imputed interest rate 
represents  the  interest  rate  that  results  from  a  process  of  approximation  required  when  the  present  value  of  a  loan  must  be 
estimated because an established exchange price is not determinable and the loan has no ready market, while effective interest 
rate is the rate of return implicit in the loan, that is, contractual interest rate adjusted for any net deferred loan fees or costs, 
premium, or discount existing at the origination of the loan.

113

 
 
 
 
 
 
7. Accrued expenses and other liabilities

Accrued expenses comprise the following (in thousands): 

Current:
Product warranties 

Maintenance

Employee-related accruals

Lease liabilities

Accrued income tax payable

Accrued commissions*

Other accruals*
Total current

Non-current:

Lease liabilities

Other liabilities
Total non-current

As of March 31,

2020

2021

$ 

601 

357 

5,296 

1,094 

736 

1,760 

4,995 

605 

609 

6,166 

1,395 

1,345 

2,199 

6,356 

14,839 

$ 

18,675 

5,413 

247 

5,660 

$ 

$ 

4,895 

968 

5,863 

$ 

$ 

$ 

$ 

* Due to the significance of accrued commissions, the amount is now disclosed separately; whereas in previous periods it was 
included  in  Other  accruals.  The  disclosures  as  of  March  31,  2020  have  been  revised  to  conform  to  the  current  period 
disclosures.

Product warranties
The  Company  provides  warranties  on  certain  products  and  undertakes  to  repair  or  replace  items  that  fail  to  perform 
satisfactorily.  Management  estimates  the  related  provision  for  future  warranty  claims  based  on  historical  warranty  claim 
information, the product lifetime, as well as recent trends that might suggest that past cost information may differ from future 
claims. The table below provides details of the movement in the accrual in thousands:

Product warranties

Opening balance

Warranty expense

Utilized
Foreign currency translation difference

Balance as of March 31

Non-current portion (included in other liabilities)

Current portion

As of March 31,

2020

2021

$ 

$ 
$ 

$ 

777 
372 

(409) 

(124) 

616 
15 

601 

$ 

$ 

$ 

$ 

616 
102 

(211) 

105 

612 

7 

605 

114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8. Deferred revenue

The movement in deferred revenue is as following (in thousands):

Deferred revenue

Opening balance

Increases during the year

Reversed (recognized as revenue)
Foreign currency translation difference

Closing balance

As of March 31,

2020

2021

$ 

$ 

6,107 

$ 

20,716 

(20,736) 

(1,010) 

5,077 

$ 

5,077 

33,009 

(33,210) 

912 

5,788 

During  the  year  ended  March  31,  2020  and  March  31,  2021,  revenue  of  $4.1  million  and  $3.1  million,  respectively,  was 
recognized which was included in the deferred revenue balances as of the beginning of the year. 

9. Leases 

The Company leases property, office equipment and vehicles under operating leases. The lease terms vary between 1 month and 
138 months, with many leases providing renewal rights and certain leases with annual escalations of up to 8% per annum. To 
the extent the Company is reasonably certain that it will exercise renewal options, such options have been included in the lease 
terms used for calculating the right-of-use assets and lease liabilities.

Where lease terms are 12-months or less, and meet the criteria for short-term lease classification, no right-of-use asset and no 
lease liability are recognized. 

The components of lease cost are as follows (in thousands): 

Operating lease cost

Short-term lease cost

Total lease cost

As of March 31,

2019

2020

2021

$ 

$ 

1,228 

721
1,949 

$ 

$ 

1,631 

198

1,829 

$ 

$ 

1,657 

407

2,064 

115

 
 
 
 
 
 
Supplemental  cash  flow  information  and  non-cash  activity  related  to  the  Company’s  operating  leases  are  as  follows  (in 
thousands):

As of March 31,

2019

2020

2021

Operating cash flow information:

Cash payments included in the measurement of 
lease liabilities

Non-cash activity:
Right-of-use assets obtained in exchange for 
lease obligations
Weighted-average  remaining 
operating leases (months)*
Weighted-average discount rate - operating 
leases

lease 

term  - 

$ 

$ 

$ 

$ 

1,270 

815 

36 

 5.4 %

1,500 

4,520 

46 

 7.2 %

*Including expected renewals where appropriate.

Maturities of lease liabilities as of March 31 were as follows (in thousands):

2022

2023

2024

2025

2026

Thereafter

Total lease payments

Less: Imputed interest

Present value of lease liabilities

10. Income taxes

$ 

$ 

$ 

$ 

1,540 

110 

38 

 7.3 %

1,473 

1,171 

998 

938 

912 

2,731 

8,223 

(1,933) 

6,290 

The following table presents domestic and foreign components of income/(loss) before income tax expense (in thousands):

Domestic (South Africa)

Foreign
Income before income tax expense

$ 

$ 

28,767 

(4,142) 

24,625 

$ 

$ 

30,464 

(9,648) 

20,816 

$ 

$ 

2019

As of March 31,

2020

2021

14,443 

2,786 

17,229 

116

 
 
 
 
 
 
 
 
 
 
 
 
 
The following is a summary of the Company’s provision for income taxes for the years ended March 31, 2019, 2020 and 2021:

Current tax

Domestic (South Africa)

Foreign federal

Foreign state

Total Current

Deferred tax

Domestic (South Africa)

Foreign federal

Foreign state

Total deferred

2019

As of March 31,

2020

2021

$ 

(5,620) 

$ 

(4,261) 

$ 

— 

(1,109) 

(6,729) 

(3,963) 

115 

762 

— 

(978) 

(5,239) 

(4,744) 

55 

99 

(3,086) 

(9,815) 

$ 

(4,590) 

(9,829) 

$ 

(5,768) 

(165) 

(1,020) 

(6,953) 

3,987 

83 

249 

4,319 

(2,634) 

Total income tax expense

$ 

The following table provides a reconciliation of the income tax expense calculated at the South African statutory tax rate, of 
28%, to the income tax expense:

Income before income tax expense

$ 

24,625 

$ 

20,816 

$ 

2019

As of March 31,

2020

2021

Tax at South African statutory rate of 28%

Tax effect of:

– Income not subject to tax
– Non-deductible expenses 1
– Non-deductible/(non-taxable) foreign exchange 
movements 2
– Investment in subsidiaries

– Withholding tax

– Utilization of previously unrecognized tax 
losses 3
– Foreign tax paid 4
– Foreign tax rate differential

– Recognition of previously unrecognized tax 
losses 
– Tax losses not recognized

– Under-provision prior years
– Tax incentives in addition to cost incurred 5
– Stock based compensation

–  Transfer pricing imputation

–  Imputation of controlled foreign company 
income
–  Other
Income tax expense

6,895 

(41) 

423 

3,441 

(37) 

56 

(385) 

272 

(290) 

(262) 

18 

157 

(448) 

(113) 

6 

5,828 

— 

235 

4,085 

42 

— 

(195) 

623 

(213) 

(11) 

75 

138 

(897) 

— 

65 

177 
(54) 
9,815 

$ 

119 
(65) 
9,829 

$ 

$ 

17,229 

4,824 

(35) 

929 

(3,401) 

217 

23 

(252) 

425 

(241) 

(73) 

92 

298 

(321) 

— 

21 

100 
28 
2,634 

1      These  non-deductible  expenses  consist  primarily  of  items  of  a  capital  nature  and  costs  attributable  to  exempt  income, 
primarily dividends from subsidiaries.
2  The non-deductible/(non-taxable) foreign exchange movements arise as a result of the Company’s internal loan structures.

117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3  The utilization of assessed losses arises mainly in Europe where historical assessed losses are being utilized.
4  The foreign tax paid relates primarily to withholding taxes on revenue earned in jurisdictions where the Company does not 
have a jurisdictional presence.
5  The tax incentives relate mainly to research and development allowances, as well as learnership allowances received in terms 
of the South African tax authorities. MiX Telematics International Proprietary Limited (“MiX International”), a subsidiary of 
the  Company,  is  eligible  for  a  150%  allowance  for  research  and  development  spend  in  terms  of  section  11D  of  the  South 
African Income Tax Act. During fiscal years prior to 2017, the additional 50% tax deduction was disallowed on certain projects 
because the South African Department of Science and Innovation (“DSI”) was of the view that the amounts claimed did not 
constitute qualifying expenditure. After a lengthy legal process, the DSI approved the additional deductions during fiscal 2020, 
resulting in the recognition of a tax benefit of $0.5 million for fiscal 2020 that previously was  not considered probable. 

The Company’s weighted average tax rate is 15.3% (2020: 47.2%, 2019: 39.9%).

118

The Company’s net deferred tax liabilities consist of the following (in thousands):

As of March 31,

2020

2021

Deferred tax liabilities
Capital allowances for tax purposes

Intangible assets

Prepaid expenses

Deferred foreign currency gains

Investment in subsidiaries

Deferred commissions 

Lease assets

Other

Gross deferred tax liabilities

Set-off of deferred tax balances
Net deferred tax liabilities

Deferred tax assets
Deferred revenue

Capital allowances for tax purposes

Accruals

Tax losses

Stock based compensation

Deferred foreign currency losses

Recurring commission liability

Lease liabilities

Other

Gross deferred tax assets

Set-off of deferred tax balances
Net deferred tax assets before valuation allowance

Less valuation allowance
Net deferred tax assets
Net deferred tax liability
The gross movement in net deferred tax assets/(liabilities) is as follows:

Opening balance

Adjustment on initial application of ASC 326

Foreign currency translation

Other comprehensive income

Statement of Income charge

Closing balance

119

4,141 

2,778 

164 

8,402 

157 

894 

842 

79 

17,457 
(6,021) 
11,436 

1,059 

1,137 

2,986 

2,578 

396 

374 

169 

913 

265 

9,877 

(6,021) 

3,856 

(748) 
3,108 
(8,328) 

(5,977) 

39 

2,240 

(40) 

(4,590) 

(8,328) 

3,494 

3,559 

133 

6,186 

427 

802 

482 

202 

15,285 
(6,098) 
9,187 

1,224 

823 

5,037 

1,456 

540 

407 

186 

552 

166 

10,391 

(6,098) 

4,293 

(511) 
3,782 
(5,405) 

(8,328) 

— 

(1,415) 

19 

4,319 

(5,405) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Recognition of deferred tax
Deferred tax at year-end has been recognized using the following corporate tax rates:

Region

South Africa

Australia

Brazil

Romania

Thailand

Uganda

United Arab Emirates

United Kingdom

United States of America

2020

2021

 28 %

 30 %

 34 %

 16 %

 20 %

 30 %

 — %

 17 %

 21 %

 28 %

 30 %

 34 %

 16 %

 20 %

 30 %

 — %

 19 %

 21 %

Realization of deferred tax assets is dependent upon the generation of future taxable income, if any, the timing and amount of 
which are uncertain. As of March 31, 2020 and 2021, the Company believes that it is not more likely than not that deferred tax 
assets  of  $0.7  million  and  $0.5  million,  respectively,  will  be  realized  in  respect  of  cumulative  tax  losses  amounting  to  $2.8 
million  and  $2.0  million,  respectively.  Accordingly,  the  Company  has  recorded  a  valuation  allowance  on  such  deferred  tax 
assets. 

For the years ended March 31, 2020, and 2021, the valuation allowance decreased by $0.1 million and $0.3 million primarily as 
a result of utilizing previously unrecognized tax losses.

As at March 31, 2020 and 2021, the Company had tax loss carryforwards of $17.6 million and $11.7 million. respectively.  The 
tax  loss  carryforwards  can  be  carried  forward  indefinitely,  except  for  tax  losses  of  $0.2  million  in  Thailand,  which  expire 
between 2023 and 2025.

11. Earnings per share

Basic
Basic earnings per share is calculated by dividing the income attributable to ordinary shareholders of the parent by the weighted 
average number of ordinary shares in issue during the year.

The net income and weighted average number of shares used in the calculation of basic and diluted earnings per share are as 
follows (in thousands, except per share data):

Ordinary Shares:
Income attributable to ordinary shareholders

Weighted average number of ordinary shares in 
issue
Basic earnings per share 

$ 

$ 

American Depository Shares*: 
Income attributable to ordinary shareholders
Weighted average number of American 
Depository Shares in issue
Basic earnings per American Depository Share $ 

$ 

2019

As of March 31,

2020

2021

14,810 

$ 

10,987 

$ 

14,595 

563,578 
0.03 

$ 

553,653 
0.02 

$ 

549,415 
0.03 

14,810 

$ 

10,987 

$ 

22,543 
0.66 

$ 

22,146 
0.50 

$ 

14,595 

21,977 
0.66 

* One American Depository Share is the equivalent of 25 ordinary shares.

120

 
 
 
 
 
 
Diluted
Diluted  earnings  per  share  is  calculated  by  dividing  the  diluted  income  attributable  to  ordinary  shareholders  by  the  diluted 
weighted  average  number  of  ordinary  shares  in  issue  during  the  year.  Stock  options,  retention  shares  and  stock  appreciation 
rights  granted  to  employees  under  the  TeliMatrix  Group  Executive  Incentive  Scheme  and  the  MiX  Telematics  Long-Term 
Incentive Plan (“LTIP”) are considered to be potential ordinary shares. They have been included in the determination of diluted 
earnings per share if the required target share price or annual shareholder return hurdles (as applicable) would have been met 
based on the  performance up to the reporting date, and to the extent to which they are dilutive. 

The performance share awards were not considered to be dilutive as the performance conditions were not met. 

Diluted income attributable to ordinary 
shareholders
Weighted average number of ordinary shares in 
issue
Adjusted for:

– potentially dilutive effect of stock 
appreciation rights
– potentially dilutive effect of restricted share 
units

– potentially dilutive effect of stock options

Diluted weighted average number of ordinary 
shares in issue
Diluted earnings per share

American Depository Shares*:

Diluted income attributable to ordinary 
shareholders
Diluted weighted average number of American 
Depository Shares in issue
Diluted earnings per American Depository 
Share

2019

As of March 31,

2020

2021

$ 

14,810 

$ 

10,987 

$ 

14,595 

563,578 

553,653 

549,415 

16,245 

— 

3,918 

12,560 

— 

1,666 

583,741 

567,879 

0.03 

$ 

0.02 

$ 

14,810 

$ 

10,987 

$ 

23,350 

22,715 

0.63 

$ 

0.48 

$ 

9,872 

774 

562 

560,624 

0.03 

14,595 

22,425 

0.65 

$ 

$ 

$ 

* One American Depository Share is the equivalent of 25 ordinary shares.

12. Dividends

The following dividends were declared (in thousands):

Dividends declared

$ 

4,914 

$ 

6,015 

$ 

5,367 

2019

As of March 31,

2020

2021

13. Segment information

The  Company  has  6  reportable  segments,  which  are  based  on  the  geographical  location  of  the  5  Regional  Sales  Offices 
(“RSOs”)  and  also  includes  the  Central  Services  Organization  (“CSO”).  CSO  is  the  central  services  organization  that 
wholesales products and services to RSOs who, in turn, interface with our end-customers, distributors and dealers. CSO is also 
responsible for the development of hardware and software platforms and provides common marketing, product management, 
technical and distribution support to each of the other reportable segments. CSO is a reportable segment because it produces 
discrete  financial  information  which  is  reviewed  by  the  chief  operating  decision  maker  (“CODM”)  and  has  the  ability  to 
generate external revenues.

121

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  CODM  has  been  identified  as  the  Chief  Executive  Officer  who  makes  strategic  decisions.  The  performance  of  the 
reportable segments has been measured and evaluated by the CODM using Segment Adjusted EBITDA, which is a measure 
that  uses  net  income,  net  interest  income/(expense),  foreign  exchange  gains  or  losses,  stock–based  compensation  costs, 
restructuring costs, gains or losses on the disposal or impairments of long-lived assets and subsidiaries. Product development 
costs are capitalized and amortized and this amortization is excluded from Segment Adjusted EBITDA. Interest expense and 
amortization related to leases are also excluded from Segment Adjusted EBITDA.

In  determining  Segment  Adjusted  EBITDA,  the  margin  generated  by  CSO,  net  of  any  unrealized  intercompany  profit,  is 
allocated  to  the  geographic  region  where  the  external  revenue  is  recorded  by  our  RSOs.  The  costs  remaining  in  CSO  relate 
mainly  to  research  and  development  of  hardware  and  software  platforms,  common  marketing,  product  management  and 
technical and distribution support to each of the RSOs. 

Each  RSO’s  results  therefore  reflects  the  external  revenue  earned,  as  well  as  its  performance  before  the  remaining  CSO  and 
corporate costs allocations. 

The segment information provided to the CODM is as follows (in thousands):

As of March 31, 2019

Subscription
revenue1

Hardware
and other
revenue2

Total
revenue

Segment Adjusted
EBITDA

Regional Sales Offices

Africa

Europe

Americas

Middle East and Australasia

Brazil
Total Regional Sales Offices

Central Services Organization
Total Segment Results

$ 

$ 

70,503 

10,221 

21,279 

16,439 

4,654 

123,096 

54 

$ 

5,457 

5,034 

2,646 

7,089 

322 

20,548 

7 

$ 

75,960 

15,255 

23,925 

23,528 

4,976 

143,644 

61 

$ 

123,150 

$ 

20,555 

$ 

143,705 

$ 

35,238 

4,931 

11,097 

10,610 

2,007 

63,883 

(11,411) 

52,472 

1  Subscription revenue is recognized over time.
2  Hardware and other revenue is recognized at a point in time.

As of March 31, 2020

Subscription
revenue1

Hardware
and other
revenue2

Total revenue

Segment Adjusted 
EBITDA

$ 

Regional Sales Offices

Africa

Europe

Americas

Middle East and Australasia

Brazil
Total Regional Sales Offices

Central Services Organization

$ 

70,886 

11,682 

22,322 

17,389 

5,181 

127,460 

110 

$ 

5,870 

3,345 

2,207 

5,741 

614 

17,777 

303 

$ 

76,756 

15,027 

24,529 

23,130 

5,795 

145,237 

413 

Total Segment Results

$ 

127,570 

$ 

18,080 

$ 

145,650 

$ 

33,103 

5,603 

10,370 

11,031 

2,366 

62,473 

(9,175) 

53,298 

1  Subscription revenue is recognized over time.
2  Hardware and other revenue is recognized at a point in time.

122

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of March 31, 2021

Subscription
revenue1

Hardware
and other
revenue2

Total revenue

Segment Adjusted 
EBITDA

Regional Sales Offices

Africa

Europe

Americas

Middle East and Australasia

Brazil
Total Regional Sales Offices

Central Services Organization
Total Segment Results

$ 

$ 

62,453 

12,138 

18,211 

16,558 

3,922 

113,282 

69 

$ 

5,495 

2,441 

770 

4,679 

142 

13,527 

16 

$ 

67,948 

14,579 

18,981 

21,237 

4,064 

126,809 

85 

$ 

113,351 

$ 

13,543 

$ 

126,894 

$ 

31,781 

6,260 

7,077 

9,751 

1,495 

56,364 

(7,553) 

48,811 

1  Subscription revenue is recognized over time.
2  Hardware and other revenue is recognized at a point in time.

The revenue from external parties reported to the Company’s CODM is recognized and measured in a manner consistent with 
that  in  the  Consolidated  Statement  of  Income.  Revenue  generated  by  the  South  African-based  operating  segments  of  the 
Company  (i.e.  Central  Services  Organization  and  Africa,  excluding  East  Africa)  to  its  local  and  foreign-based  customers  for 
fiscal 2019, 2020 and 2021, amounted to $74.6 million, $76.0 million and $67.1 million, respectively. Revenue generated by 
the foreign-based segments (i.e. Europe, Americas, East Africa, Middle East, Brazil and Australasia) to its local and foreign-
based customers for fiscal 2019, 2020 and 2021, amounted to $69.1 million, $69.7 million and $59.8 million.

A reconciliation of the segment results to income before tax expense for the year is disclosed below (in thousands).

Segment Adjusted EBITDA

Corporate and consolidation entries
Loss contingency 1
Expected credit losses 2
Operating lease costs 3
Product development costs 4
Depreciation and amortization

Impairment of long-lived assets

Stock-based compensation costs
(Increase)/decrease in restructuring costs 5
Net profit/(loss) on sale of property and 
equipment
Net foreign exchange gains/(losses)

2019

As of March 31,

2020

2021

$ 

52,472 

$ 

53,298 

$ 

(8,631) 

15 

64 
(988) 

(1,449) 
(16,368) 

(62) 

(511) 

(221) 

43 

28 

(8,366) 

(233) 

— 
(1,610) 

(1,363) 
(19,972) 

(6) 

(660) 

1 

270 

(610) 

Net interest income/(expense)
Income before tax expense for the year

$ 

233 
24,625 

$ 

67 
20,816 

$ 

48,811 

(8,879) 

— 

— 
(1,652) 

(1,112) 
(16,559) 

(8) 

(1,273) 

(1,055) 

(13) 

(959) 

(72) 
17,229 

1 For segment reporting purposes, a loss contingency (51% probability), had been raised prior to fiscal 2019. As of March 31, 
2020,  the  loss  contingency  was  no  longer  needed  because  an  outflow  was  considered  remote.  In  order  to  reconcile  Segment 
Adjusted EBITDA to net income before taxes, the increases/decreases to the loss contingency, recognized for segment reporting 
purposes, needed to be added/deducted.

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2 For segment reporting purposes, in fiscal 2019 the allowance for doubtful accounts was determined using an expected credit 
loss  model.  From  fiscal  2020,  an  expected  credit  loss  model  has  been  applied,  as  a  result  of  the  early  adoption  of  ASC  326 
Financial Instruments – Credit Losses, which is why there is no longer a reconciling item.

3 For the purposes of calculating Segment Adjusted EBITDA, operating leases have been capitalized, except for leases with a 
term  of  no  more  than  12  months  or  leases  of  low  value  assets.  Where  operating  leases  are  capitalized  for  segment  reporting 
purposes,  the  amortization  of  the  right-of-use  asset  and  the  interest  on  the  operating  lease  liability  are  excluded  from  the 
Segment Adjusted EBITDA. Therefore, in order to reconcile Segment Adjusted EBITDA to net income before taxes, the total 
lease expense in respect of operating leases needs to be deducted.

4  For  segment  reporting  purposes,  product  development  costs,  which  do  not  meet  the  capitalization  requirements  under  ASC 
730 Research and Development or under ASC 985 Software, are capitalized and amortized. The amortization is excluded from 
Segment Adjusted EBITDA. In order to reconcile Segment Adjusted EBITDA to net income before taxes, product development 
costs capitalized for segment reporting purposes need to be deducted.

5 During fiscal 2019, restructuring costs of $0.1 million were recognized in each of the Middle East and Australasia segment, 
and  the  Africa  segment.  During  fiscal  2021,  the  Company  incurred  $1.1  millon  of  restructuring  costs  which  comprise  of 
employee termination benefits, as a result of measures to minimize the adverse economic and business effect of the COVID-19 
pandemic and to re-align resources with the Company's current business outlook and cost structure. $0.7 million, $0.2 million, 
$0.1  million  and  $0.1  million  of  the  restructuring  costs  related  to  the  CSO,  Africa,  North  America  and  Middle  East  and 
Australasia reporting segments, respectively. As of March 31, 2021, substantially all of the restructuring costs had been paid. 
Restructuring costs are included in Administration and other expenses in the Consolidated Statement of Income.

Segment  assets  are  not  disclosed  because  such  information  is  not  reviewed  by  the  CODM.  The  following  table  depicts  the 
geographical location of the Company’s long-lived assets (in thousands) other than financial instruments, deferred commissions 
and deferred tax assets:

South Africa

America

Europe

Middle East and Australia

Brazil

Total

As of March 31,

2020

2021

$ 

56,250 

$ 

10,027 

9,697 

5,559 

1,417 

$ 

82,950 

$ 

63,832 

10,366 

5,178 

5,474 

854 

85,704 

These assets are allocated based on the physical location of the asset.

No single customer accounted for 10% or more of the Company’s total revenue in fiscal years 2019, 2020 and 2021.  No single 
customer accounted for 10% or more of the Company’s accounts receivable as of fiscal years ended 2020 and 2021.

14. Stock-based compensation plan

The  Company  has  issued  share  incentives  under  two  equity-classified  incentive  plans,  the  TeliMatrix  Group  Executive 
Incentive Scheme and the MiX Telematics Long-Term Incentive Plan (“LTIP”), to directors and certain key employees within 
the Company. 

Since the introduction of the LTIP during 2014, no further awards have been made in terms of the TeliMatrix Group Executive 
Incentive  Scheme.  The  TeliMatrix  Group  Executive  Incentive  Scheme  has  come  to  an  end  with  the  last  of  the  outstanding 
options  being  exercised  during  fiscal  2021.  No  options  remain  outstanding  under  the  TeliMatrix  Group  Executive  Incentive 
Scheme as of March 31, 2021.

The LTIP provides for three types of grants to be issued, namely performance shares, restricted share units (“RSUs”) and stock 
appreciation rights (“SARs”). 

As of March 31, 2021, there were 47,090,000 shares reserved for future issuance under the LTIP. 

124

 
 
 
 
 
 
 
 
The  total  stock-based  compensation  expense  recognized  during  the  years  ended  March  31,  2019,  2020  and  2021,  was  $0.5 
million,  $0.7  million  and  $1.3  million,  respectively.  Deferred  tax  benefits  recognized  on  total  stock-based  compensation 
expense in the Statement of Income for the years ended March 31, 2019, 2020 and 2021, was  $0.1 million, $0.4 million and 
$0.1 million, respectively. Tax benefits realized on awards exercised during the years ended March 31, 2019, 2020 and 2021, 
was $0.1 million, $0.2 million and $0.1 million, respectively.

Stock options granted under the TeliMatrix Group Executive Incentive Scheme

The options vested in tranches of 25% per annum, commencing on the second anniversary of the grant date and expired 6 years 
after the grant date (with the final tranche expiring on September 10, 2020). Vesting was contingent upon employment within 
the Company and an annual total shareholder return in excess of 10% being met, taking into account any dividends paid during 
the vesting period. The Company had no legal or constructive obligation to repurchase or settle the options in cash. 

Management estimated forfeiture to be approximately 5%.

The following table summarizes the Company’s stock options for the year ended March 31, 2021:

Weighted-
Average
Exercise Price in 
U.S. Cents*

Weighted-
Average 
Remaining 
Contractual 
Term (years)

Aggregate 
Intrinsic 
Value*(in 
thousands)

Number of
Options

Outstanding as of April 1, 2020

Exercised

Outstanding as of March 31, 2021

3,500,000 

(3,500,000)   

— 

28 

28 
— 

—  $ 

— 

* The exercise price was denominated in South African cents. U.S. currency amounts are based on a ZAR:USD exchange rate 
of 14.9167 as of March 31, 2021.

The  total  intrinsic  value  of  stock  options  exercised  during  fiscal  2019  and  2021  was  $2.86  million  and  $0.48  million, 
respectively.  U.S.  Dollar  amounts  are  based  on  average  ZAR:USD  exchange  rates  for  fiscal  2019  and  2021  of  13.7494  and 
16.3724, respectively. No options were exercised during the year ended March 31, 2020.

Stock appreciation rights granted under the LTIP

Under the LTIP, SARs may be issued to certain directors and key employees. The exercise price of the SARs granted is equal to 
the closing market value of ordinary shares on the day preceding the date of grant. The SARs granted vest in tranches of 25% 
per  annum,  commencing  on  the  second  anniversary  of  the  grant  date  and  expire  6  years  after  the  grant  date.  Vesting  is 
contingent  upon  employment  within  the  Company  and  an  annual  total  shareholder  return  in  excess  of  10%  being  achieved, 
taking  into  account  any  dividends  paid  during  the  vesting  period,  being  achieved.  Management  estimates  forfeiture  to  be 
approximately 5%. Upon exercise, the Company will settle the value of the difference, between the closing market value of the 
ordinary shares on the day of settlement and the award price, (if positive), by delivering shares. The Company has no legal or 
constructive obligation to settle the SARs in cash.

125

 
 
 
 
 
 
The following table summarizes the Company’s SARs for the year ended March 31, 2021:

Weighted-
Average
Exercise Price in 
U.S. Cents*

Weighted-
Average 
Remaining 
Contractual 
Term (years)

Aggregate 
Intrinsic Value* 
(in thousands)

Number of
SARs

Outstanding as of April 1, 2020

Granted

Exercised

Forfeited

Outstanding as of March 31, 2021

Vested and expected to vest as of March 31, 
2021
Vested as of March 31, 2021

32,943,750 
11,200,000

(2,104,428) 

(1,471,405) 

40,567,917 

39,142,292 

12,055,417 

35

40

21
40
37 

37 
22 

3.29

2.50 $ 
1.36 $ 

7,107 

3,804 

* The exercise price is denominated in South African cents. U.S. currency amounts are based on a ZAR:USD exchange rate of 
14.9167 as of March 31, 2021.

The weighted-average grant-date fair value of SARs granted during the years ended March 31, 2019, 2020 and 2021, was 28 
U.S. cents, 21 U.S. cents and 16 U.S. cents, respectively. The grant-date fair value was determined using a combination of the 
Monte Carlo Simulation option pricing model and the Binomial Tree option pricing model. U.S. currency amounts are based on 
a ZAR:USD exchange rate of 14.9167 as of March 31, 2021.   

The  total  intrinsic  value  of  SARs  exercised  during  fiscal  2019,  2020  and  2021  was  $0.70  million,  $1.21  million,  and  $0.31 
million, respectively. U.S. Dollar amounts are based on a ZAR:USD exchange rate of 14.9167 as of March 31, 2021.

The following table summarizes the Company’s unvested SARs for the year ended March 31, 2021:

Unvested as of April 1, 2020

Granted

Vested

Forfeited

Unvested as of March 31, 2021

Number of SARs

Weighted- Average 
Grant-Date Fair 
Value in U.S. 
Cents*

24,893,750 
11,200,000

(6,109,845) 
(1,471,405) 

28,512,500 

15

16

9

15
16

* The exercise price used to determine the grant date fair value is denominated in South African cents. U.S. currency amounts 
are based on a ZAR:USD exchange rate of 14.9167 as of March 31, 2021.

As of March 31, 2021, there was $2.03 million of unrecognized compensation cost related to unvested SARs. This amount is 
expected to be recognized over a weighted-average period of 4.18 years.

Restricted share units granted under the LTIP

Under  the  LTIP,  RSUs  may  be  issued  to  certain  directors  and  key  employees.  The  scheme  rules  allow  for  a  maximum  of 
2 million RSUs to be granted in any financial year and for a maximum of 12 million RSUs to be granted in aggregate over the 
life of the plan.

2  million  time-based  RSUs  were  granted  on  June  1,  2020,  and  will  vest  in  tranches  of  50%  per  annum,  commencing  on  the 
second anniversary of the grant date. Vesting is conditional upon the continued employment of the recipient with the Company. 
Management estimates forfeiture to be approximately 5%. Settlement will take place in the Company’s shares. The Company 
has no legal or constructive obligation to settle the RSUs in cash. The weighted average grant date fair value per RSU granted 
was 34 U.S. cents. U.S. currency amounts are based on a ZAR:USD exchange rate of 14.9167 as of March 31, 2021. The grant 

126

 
 
 
 
 
 
 
 
 
 
 
 
 
date fair value was determined by deducting the present value of expected dividends to be paid per share prior to vesting from 
the closing market price of the Company’s shares on the grant date.  The unrecognized compensation cost related to unvested 
RSUs as of March 31, 2021 was $0.4 million, which will be recognized over a weighted average period of 2 years, which is 
also the weighted average remaining contractual period.

15. Debt

As  of  March  31,  2020  and  2021,  debt  comprises  bank  overdrafts  of  $2.4  million  and  $1.7  million,  respectively.  Details  of 
undrawn facilities are shown below:

Undrawn borrowing facilities at floating rates 
include:

– Standard Bank Limited:

Overdraft

Vehicle and asset finance

Working capital facility

– Nedbank Limited overdraft

*South African prime interest rate

Interest rate

2020

2021

As of March 31,

SA prime* less 1.2%

$ 

1,204 

$ 

SA prime* less 1.2%
SA prime* less 
0.25%
SA prime* less 2%

474 

1,395 

558 

$ 

3,631 

$ 

2,616 

570

1,676 

670

5,532 

As of March 31, 2020 and 2021, the South African prime interest rate was 8.75% and 7.00%, respectively. The Standard Bank 
and  Nedbank  facilities  have  no  fixed  renewal  date  and  are  repayable  on  demand.  The  facility  from  Nedbank  Limited  is 
unsecured.

16. Commitments and contingencies

Capital commitments

As  of  March  31,  2019,  2020  and  2021,  the  Company  had  approved,  and  contracted,  capital  commitments  for  property  and 
equipment of $2.8 million, $1.8 million and $1.2 million, respectively; and for intangible assets of $1.3 million, $0.9 million 
and $1.3 million, respectively. 

Capital commitments will be funded out of a mixture of working capital and cash and cash equivalents.

Contingencies

Service agreement

In terms of an amended network services agreement with Mobile Telephone Networks Proprietary Limited (“MTN”), MTN is 
entitled to claw back payments from MiX Telematics Africa Proprietary Limited, a subsidiary of the Company, in the event of 
early  cancellation  of  the  agreement  or  certain  base  connections  not  being  maintained  over  the  term  of  the  agreement.  No 
connection incentives will be received in terms of the amended network services agreement. The maximum potential liability 
under the arrangement as of March 31, 2020 and 2021 was $1.9 million and $2.0 million, respectively. No loss is considered 
probable under this arrangement.

Competition Commission of South Africa matter

On April 15, 2019 the Competition Commission of South Africa (“Commission”) referred a matter to the Competition Tribunal 
of South Africa (“Tribunal”). The Commission contends that the Company and a number of its channel partners have engaged 
in market division. Should the Tribunal rule against MiX Telematics, the Company may be liable to an administrative penalty in 
terms of the Competition Act, No. 89 of 1998. The Company had cooperated fully with the Commission during its preliminary 

127

 
 
 
 
investigation. We cannot predict the timing of a resolution or the ultimate outcome of the matter, however, the Company and its 
external legal advisers continue to believe that we have consistently adhered to all applicable laws and regulations and that the 
referral from the Commission is without merit. As of March 31, 2021, we have not made any provisions for this matter as we do 
not believe that an outflow of economic resources is probable.

17. Retirement benefits

It  is  the  policy  of  the  Company  to  provide  retirement  benefits  to  all  its  South  African,  United  Kingdom,  United  States, 
Brazilian,  Romanian  and  Australian  employees.  All  these  retirement  benefits  are  defined  contribution  plans  and  are  held  in 
separate trustee-administered funds. These plans are funded by members as well as company contributions. The South African 
plan is subject to the Pension Funds Act of 1956, the UK plan is subject to the United Kingdom Pensions Act 2008 and the 
Australian plan is subject to the Superannuation Guarantee Administration Act of 1992. In Brazil, the Company contributes to a 
mandatory state social contribution plan known as Regime Geral de Previdência Social. In Romania there is a mandatory social 
security  contribution  paid  to  the  state  budget,  as  defined  by  the  Pension  Law  (Law  263/2010)  and  the  Fiscal  Code  (Law 
227/2015).  For  the  United  States  employees,  a  voluntary  Internal  Revenue  Service  section  401(k)  tax-deferred  defined 
contribution scheme is offered. The full extent of the Company’s liability, in respect of the retirement benefits offered, is the 
contributions  made,  which  are  charged  to  the  Consolidated  Statement  of  Income  as  they  are  incurred.  The  total  Company 
contribution  to  such  schemes  for  the  years  ended  March  31,  2019,  2020  and  2021  were  $2.1  million,  $2.2  million  and  $1.9 
million, respectively. 

18. Related party transactions

Prior to July 2019 the Company leased premises from TPF Investments Proprietary Limited (“TPF”), a company over which 
Robin Frew (non-executive Chairperson of the Company) exercised significant influence. Lease expenses of $0.5 million and 
$0.2 million were recognized during the years ended March 31, 2019 and 2020, respectively. During fiscal 2020 the Company 
acquired the property from TPF and sold it immediately to Black Industrialists Group Property Management Company (Pty) 
Ltd  (“BIG”),  a  non-related  party,  as  part  of  a  Broad-Based  Black  Economic  Empowerment  transaction.    The  Company  now 
leases the property from BIG.

19. Subsequent events

Other than the items below, the directors are not aware of any matter material or otherwise arising since March 31, 2021 and up 
to the date of this report, not otherwise dealt with herein.

Dividend declared
The Board of Directors declared in respect of the fourth quarter of fiscal 2021 which ended on March 31, 2021, a dividend of 4 
South African cents per ordinary share and 1 South African Rand per ADS that will be paid on July 1, 2021.

20. Exchange rates

The Company is subject to fluctuations in exchange rates between the ZAR and foreign currencies, primarily the U.S. Dollar 
and the British Pound Sterling. The following major rates of exchange were used in the preparation of the consolidated financial 
statements:

USD:ZAR

USD:GBP

– closing

– average

– closing

– average

2019

As of March 31,

2020

2021

17.92 

14.78 

0.81 

0.79 

14.92 

16.37 

0.73 

0.77 

14.48 

13.75 

0.77 

0.76 

128

 
 
 
 
 
 
 
 
 
 
 
 
Schedule II - Valuation and Qualifying Accounts
(Amounts in thousands)

Description

Year ended March 31, 2019

Allowance for doubtful accounts 
Deferred taxation valuation 
allowance
Year ended March 31, 2020

Allowance for doubtful accounts
Deferred taxation valuation 
allowance

Year ended March 31, 2021

Allowance for doubtful accounts
Deferred taxation valuation 
allowance

Net 
additions / 
(decreases) - 
charged to 
costs and 
expenses

Net 
additions / 
(decreases) - 
charged to 
other 
accounts 1

Balance at 
beginning of 
the year

Deductions

Balance at 
end of the 
year

$ 

1,482  $ 

2,098 

$ 

(289)  $ 

1,784 

(244) 

(145) 

(572)  2 $ 

3

(385) 

2,719 

1,010 

2,719 

1,010 

3,941 

64 

(403) 4  

(2,655)  2  

3,602 

(131) 

3

(195) 

748 

3,602 

2,961 

670 

(1,656)  2  

5,577 

3

$ 

748  $ 

19 

$ 

(4)  $ 

(252) 

$ 

511 

1    Foreign currency translation adjustments. 
2   Amounts relate to write-offs of uncollectible accounts, net of recoveries.
3   Amounts relate to utilization of previously unrecognized tax losses.
4    Net amount comprises the effect of adopting ASU 2016-13 as of April 1, 2019, an increase of $0.3 million in the allowance, 
as well as a foreign currency translation gain of  $0.7 million.

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes

MiX Telematics Limited | Annual Report on Form 10-K 2021Notes continued

MiX Telematics Limited | Annual Report on Form 10-K 2021MiX Telematics Limited | Annual Report on Form 10-K 2021

Administration

as at March 31, 2021

MiX Telematics Limited
Incorporated in the Republic of South Africa
Registration number: 1995/01385/06
JSE share code: MiX 
NYSE code: MiXT
ISIN code: ZAE000125316

Company Secretary
Statucor Proprietary Limited
Summit Place Office Park
221 Garsfontein Road, Menlyn
Pretoria, 0181
South Africa

JSE Sponsor
Java Capital
6th Floor, 1 Park Lane, Wierda Valley
Sandton, 2196
South Africa 

United States ADR Depository
BNY Mellon Depositary Receipts
PO Box 43006
Providence, RI 02940-3006 
www.bnymellon.com/dr

Transfer Secretaries
Computershare Investor Services  
Proprietary Limited
Rosebank Towers
15 Biermann Avenue 
Rosebank, 2196
South Africa

Auditors
Deloitte & Touche
5 Magwa Crescent
Waterfall City
Johannesburg
Gauteng, 2090
South Africa

Investor relations
ICR Inc.
685 Third Avenue
2nd Floor
New York
NY, 10017
ir@mixtelematics.com

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