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Annual Report 2024
Contents
Strategic report
03 2024 in numbers
04 The quick read
06 Chief executive’s statement
07 Our divisions
08 Business model
10 Purpose, values and strategy
11 Our stakeholders
14 Key performance indicators
16 Market conditions
17 Financial review
20 Capital allocation
22 Operating review
38 Responsible business strategy
and performance
52 Managing risk
63 Climate reporting
75 Section 172 statement
76 Non-financial and sustainability
information statement
78 Going concern and
viability statement
Governance
81 The UK Corporate
Governance Code
83 Chair’s statement
85 Board overview
86 Board of directors
88 Directors’ and corporate
governance report
111 Directors’ remuneration report
131 Other statutory information
Financial statements
136 Independent auditor’s report
147 Consolidated financial
statements
184 Company financial statements
195 Shareholder information
197 Appendix – Carbon emissions
background and terminology
1
MSCI is a provider of decision support
services for the global investment
community; its ESG ratings are used
by the majority of our major shareholders.
CDP is a charity that runs the global
disclosure system for investors, companies,
cities, states and regions to manage their
environmental impacts.
We are the partnerships,
fit out and construction
services group.
Our record full-year performance
in 2024 reflects the strength and
diversity of our operations and the
talent and commitment of our people.
We continue to prioritise delivering
social and environmental value,
achieving an A CDP Climate score and
an ESG rating of AAA from MSCI.1
Materiality
Our annual report aims to provide our investors with the information they
need to make decisions, for example on whether to buy, hold or sell our
shares, how to vote on their shares and whether to engage with our Board
on any issue. We have included information we believe is material to these
decisions and presented it in a way that we believe is fair, balanced and
understandable. We recognise that this report will be read by a variety
of other stakeholders including employees, our supply chain, clients and
partners, funders and performance bond issuers, analysts and regulators.
Where we believe that a topic is material to many of them, based on our
latest materiality assessment (see page 39), we either include it in this
report or refer to other reports and information on our website. We believe
this approach meets the requirements of company law, the UK Corporate
Governance Code, the Companies Act 2006 and UK-adopted international
accounting and reporting standards, and that we go beyond these
requirements where we feel it is useful for the reader.
*
See note 28 to the consolidated financial statements for alternative
performance measure definitions and reconciliations.
1
The 2019 baseline for Scope 1 and 2 emissions was 20,903 tonnes CO2e.
This figure represents our UK and European operations. See Appendix
on pages 197 and 198 for emission scope definitions.
2
Includes number of apprentices, sponsored students and employees
undertaking national vocational and professional qualifications.
3
Number of lost time incidents x 100,000 divided by the number of hours
worked. Lost time incidents are those resulting in absence from work for
a minimum of one working day, excluding the day the incident occurred.
2024 in numbers
Strong operating
performance
Financial strength and
shareholder returns
Social and
environmental value
Revenue
£4,546.2m
(2023: £4,117.7m)
Operating profit (adjusted*)
£162.6m
(2023: £141.3m)
Operating profit
£162.0m
(2023: £140.6m)
Secured workload
£11,419.3m
(2023: £8,920.2m)
Profit before tax (adjusted*)
£172.5m
(2023: £144.6m)
Profit before tax
£171.9m
(2023: £143.9m)
Average daily net cash
£374.2m
(2023: £281.7m)
Total dividend per share
131.5p
(2023: 114.0p)
Reduction in Scope 1 and 2
carbon emissions since 20191
44%
(2023: 45%)
CDP Climate score
A
(2023: A)
Apprentices, sponsored students
and professional learning 2
1,087
(2023: 966)
Lost time incident rate3
0.23
(2023: 0.24)
03
Strategic report
Strategic report
The quick read
Harnessing the energy of our people to achieve the improbable
1.
Our specialist
divisions
Through six divisions, we provide fit out
and construction services and work in
partnerships to deliver housing and
mixed-use regeneration.
Partnerships
n Partnership Housing
n Mixed Use Partnerships
Fit Out
n Fit Out
Construction Services
n Construction
n Infrastructure
n Property Services
3.
Our
strategy
We pursue organic growth for the Group
through the exceptional performance of
our businesses.
Our priorities
n Achieve quality of earnings
n Excel in project delivery
n Secure long-term workstreams
n Keep innovating to deliver on our Total
Commitments to our stakeholders and
wider society
n Maintain financial strength
2.
Our business
model
We generate cash from fit out and
construction services and invest in long-term
partnership schemes which in turn create
opportunities in construction.
Our capabilities match the UK’s growing
demand for affordable housing, regeneration
and investment in public, commercial and
social infrastructure.
4.
Core
Values
Our purpose, culture, strategy and performance
are driven by our Core Values. We encourage
our people to challenge the status quo and
exceed our stakeholders’ expectations.
The customer
comes first
Talented people are
key to our success
Consistent
achievement
requires challenging
the status quo
We act responsibly
to do the right thing
We have a
decentralised
philosophy
See page 8
See page 7
See page 10
See page 10
04
Morgan Sindall Group plc
Annual Report 2024
The quick read continued
5.
A decentralised
approach
At the heart of our Core Values is our
decentralisation.
Our divisions are complementary but
different, and our decentralised approach
enables them to respond quickly to the
specific needs of their markets.
Our people are empowered to make
the right decisions for the business and
our stakeholders.
7.
Dedicated
to our stakeholders
Long-term relationships, based on dialogue,
transparency and collaboration, are key to
our success.
Our key stakeholders
n Our people
n Supply chain
n Clients and partners
n Local communities
n Shareholders
n Funders and performance bond issuers
6.
Being a responsible
business
We have made five Total Commitments
to our stakeholders and wider society.
8.
Our Total Commitments
are aligned with the United
Nations (UN) Sustainable
Development Goals
We believe we can have the biggest impact in
the following:
See page 38
See page 7
See page 11
Protecting
people
Developing
people
Improving the
environment
Working
together with
our supply chain
Enhancing
communities
Our Total
Commitments
Visit morgansindall.com
for more information
05
Strategic report
Strategic report
Chief executive’s statement
Another record year
for the Group
Construction services includes Construction, Infrastructure
(including the BakerHicks design business) and Property
Services. This is one area where we wish to grow the
businesses carefully, as margin has and will be a huge focus.
If we hit challenging times, we would rather let the revenue fall
and preserve margins. Like Fit Out, these businesses generate
a significant amount of free cash and are capital-light.
Partnerships, fit out and construction services represent
everything we do, now and in the foreseeable future.
Creating shared value
As the business grows, we must remain committed to
operating as a responsible business by creating value for
communities and decarbonising our activities. In 2024,
we published our first Transition Plan for meeting our
science-based carbon-reduction targets and identified new
opportunities to achieve emissions reductions across the
Group. We also took action to improve our data collection
and to help our suppliers and clients reduce their emissions.
During the year, we refreshed our health and safety objectives
and developed ways to track our positive safety interventions,
which we believe will help further strengthen our safety
performance. We have also expanded our ways of measuring
and increasing the social impact of our projects; for example,
in collaboration with HACT, the Housing Associations’
Charitable Trust, and Simetrica-Jacobs, we have replaced our
‘Social Value Bank’ with the ‘Built Environment Bank’, which will
better measure our contribution to social wellbeing. This year
we have reported our contribution as measured by the Social
Value Portal, which determined that our activities have
contributed £4.6bn in social value since October 2023.
Our outlook for 2025
While there is continued uncertainty in the wider
macroeconomy, we remain positive for the year ahead.
With our high-quality and growing order book spread across
a wide range of sectors, we are well positioned for the future
and on track to deliver an outcome for 2025 which is in line
with our current expectations. We remain focused on making
our business better and better, and better again.
Our performance reflects the quality of
our diverse operations and the talent and
commitment of our people.
2024 was another record year for the Group, delivering
significant double-digit growth for both adjusted profit before
tax and the full-year dividend, supported by our high-quality
order book. We have continued to make strategic and
operational progress and remain well positioned to support
the government’s affordable home and social infrastructure
plans over the medium term. As a result, we have upgraded
the medium-term targets for four of our six divisions. Our
strong balance sheet, supported by a substantial average daily
cash position, has allowed us to focus on making the right
decisions to drive long-term sustainable growth while also
supporting returns to shareholders.
Our strategy for long-term growth
At the half year, we announced a new way of describing
ourselves, as the ‘partnerships, fit out and construction
services group’. We believe this better reflects the way the
business has matured and our specialisms have increased.
While it describes what we do as a Group, our individual
businesses remain absolutely autonomous and their brand
identities, which are very important to us, remain intact.
All of our three specialisms have their own dynamics and
strategic priorities, and each is at a different level of maturity
while remaining critical to the Group.
Partnerships consists of our Partnership Housing and Mixed
Use Partnerships (previously ‘Urban Regeneration’) divisions.
These businesses have very strong brands, and everything
they do is in partnership. They need cash investment to grow
but will be a key driver towards profitable growth for the
Group in the medium to long term. Partnership Housing is
growing its long-term partnerships with the public sector,
while Mixed Use Partnerships has seen its order book grow
from £1,825.6m in 2023 to £4,084.9m in 2024 and signed
£2.36bn of development agreements during the year.
Fit Out is our most mature area. The business is the market
leader, generating a significant amount of free cash and
having almost no capital requirements. Our challenge here
is to maintain this position.
John Morgan
Chief Executive
06
Morgan Sindall Group plc
Annual Report 2024
Our divisions
Offering expertise that meets the
specific needs of our markets
Energy, nuclear, rail,
highways, water and
defence markets.
morgansindallinfrastructure.com
Construction
Infrastructure
Partnership
Housing
Revenue
£1,044.1m
Revenue
£1,047.0m
Revenue
£861.2m
Revenue
£1,300.3m
Revenue
£90.5m
Revenue
£223.2m
Fit Out
Mixed Use
Partnerships
Property
Services
Education, healthcare,
commercial,
industrial, leisure
and retail markets.
morgansindallconstruction.com
Partnerships with
local authorities and
housing associations.
Mixed-tenure
developments,
building/developing
homes for open
market sale and for
social/affordable rent,
design and build
house contracting,
and planned
maintenance and
refurbishment.
lovell.co.uk
Transforming the
urban landscape
through partnership
working and the
development of
multi-phase sites
and mixed-use
placemaking.
museplaces.com
Response and planned
maintenance services
for social housing and
the wider public
sector.
morgansindallpropertyservices.com
Infrastructure
includes the
BakerHicks design
activities based out
of the UK and
Switzerland.
bakerhicks.com
Office interior design
and build services
direct to occupiers.
morganlovell.co.uk
Fit out and
refurbishment in
commercial, central
and local government
offices, as well as
further education.
overbury.com
Partnerships
Fit Out
Construction Services
07
Strategic report
Strategic report
Business model
A diverse business creating long-term
value in the built environment
Talented people
A positive health, safety
and wellbeing culture
Long-term client relationships
National network of
supply chain partners
Capability and experience
in delivering environmental
and social value
Technology for innovation,
efficiency and safety
Strong balance sheet and a
significant net cash balance
1. Our valued resources
Our capabilities are aligned with sectors of the UK
economy which support the current and future
demand for affordable housing, urban placemaking
and investment in public, commercial and
social infrastructure.
Our decentralised approach allows our specialist
divisions to respond quickly to the needs of their
markets and achieve the best outcomes for our
stakeholders. See page 7 for detail on our divisions’
services and markets and pages 22 to 37 for an
update on their respective business environments.
We use cash from our fit out and construction
activities to invest in long-term housing and
mixed-use schemes delivered through partnerships,
which in turn provide opportunities for construction.
More detail on investment in our partnership activities
can be found on page 21.
For information on how we manage and sustain our
resources, see pages 11 to 13 (our stakeholders); 38 to
51 (responsible business strategy and performance);
17 to 19 (financial review); 22 to 37 (operating review);
and 52 to 62 (managing risk).
08
Morgan Sindall Group plc
Annual Report 2024
Invests cash for long-term
value and provides
construction opportunities
Generates cash
Generates cash
Business model continued
2. How we operate
3. Value we create
Transforming the built environment:
New housing, schools and colleges, commercial and critical services infrastructure, mixed-use
urban places, and property services for social housing.
High-quality
projects:
91%
Perfect Delivery
Social value:
£4.6bn
as determined by the Social Value
Portal (see page 50 for detail)
Helping our
people succeed:
662
promoted internally
Environmental value:
44%
reduction in Scope 1 and 2 carbon
emissions since 2019
Supporting our
supply chain:
98%
invoices paid
within 60 days
Shareholder returns:
131.5p
total dividend
per share
09
Strategic report
Strategic report
Purpose, values and strategy
Focused on exceeding our stakeholders’ expectations
Purpose
Harnessing the energy of our people
to achieve the improbable.
We are a group of complementary but very different
businesses and every project is unique.
Through our highly decentralised philosophy, our people
have the responsibility and authority to make the right
decisions at pace.
We encourage our people to think differently and find
better ways of doing things. This way we can keep
exceeding our stakeholders’ expectations, even as those
expectations increase.
Values
Our Core Values define our culture and
drive our purpose and strategy.
The energy of our talented teams, together with
our deeply held Core Values, enables us to exceed
our stakeholders’ expectations.
Strategy
Organic growth for the Group through the
exceptional performance of our businesses.
Achieve quality of earnings by selecting the
right projects aligned to our core strengths
Excel in project delivery for our customers
and end users
Secure long-term workstreams,
underpinned by our teams’ strong and
lasting client and partner relationships
Keep innovating to find new and
better ways of delivering on our
Total Commitments:
n Protecting people
n Developing people
n Improving the environment
n Working together with our supply chain
n Enhancing communities
Maintain financial strength, especially
in adverse economic conditions, with
a strong balance sheet, significant levels
of cash, attractive dividend policy, and
by investing in partnership activities
and growth
The customer
comes first
Talented people are
key to our success
Consistent
achievement
requires challenging
the status quo
We act responsibly
to do the right thing
We have a
decentralised
philosophy
See page 92 for how the Board monitors our culture and ensures
it aligns with our purpose, values and strategy
See pages 14 and 15 for our performance against our strategic
priorities and pages 53 to 61 for our principal risks
10
Morgan Sindall Group plc
Annual Report 2024
Our stakeholders
The quick read...
The Board engages directly with our people,
shareholders, analysts and funders; our divisions
manage their relationships with their people, supply
chain, clients, partners and local communities
The executive directors are kept informed of the
divisions’ stakeholder engagement via regular
divisional board meetings and update the Board
as appropriate
Understanding our
stakeholders’ priorities
We develop long-term relationships through close working
and communication.
Our people
The passion and expertise of more than 8,000
employees enable us to achieve the improbable
for our stakeholders. Thirty-six percent of our
people have been with the Group for six or
more years.
How the Group engaged
Our divisions engage with their people through surveys to
hear their views, conferences and other channels to keep
them updated on business performance, forums for gathering
ideas and innovations, initiatives to clarify career paths and
improve conversations between employees and their line
managers, and efforts to improve people’s wellbeing and
increase social interaction between colleagues.
Examples of actions taken during the year in direct response
to feedback include the following:
To enhance processes for career planning and
opportunities, Infrastructure launched ‘Development
Conversations’ and partnered with Cargyll leadership
development consultants and Ashton Business School to
launch a ‘Reach Higher’ programme. Partnership Housing
advertised all vacancies internally and 69 employees
were promoted.
To address concerns around workload and work–life
balance, Mixed Use Partnerships communicated its
resource planning as part of regional roadshows on its
strategic plan. BakerHicks strengthened its recruitment
team, enhanced parental leave payments and introduced
the opportunity for people to take a career break of up to
one year while their role remains open.
Property Services held a series of ‘Town Hall’ meetings
where points raised included questions about the future
financial performance of the business. The division held
its first senior managers’ conference in 2024 where it
presented a five-year growth plan, and provided its leaders
with content on its growth strategy to cascade to colleagues
throughout their respective business areas.
In response to comments related to safety, Fit Out has
recruited health and safety business partners for each of
its business units to provide proactive preventative health
and safety planning and to provide its supply chain with one
point of contact for incident reporting and investigation,
while Property Services is trialling a personal safety device
for operatives working alone.
How the Board engaged
All non-executive directors engage with employees as part of
our annual strategy review, visiting project sites and meeting a
broad range of employees, individually or in groups, sometimes
without senior managers present. Non-executives also meet
colleagues at divisional employee conferences and our annual
senior management conference. Divisional managing directors
and other internal experts present at Board and responsible
business committee meetings, and each year the Board meets
informally with representatives from two divisions.
No issues arose from discussions with employees in 2024
that impacted the Board’s principal decisions. At its December
meeting, the Board conducted its annual review of the
divisions’ engagement with their employees and noted that
people were open, positive, engaged and willing to speak up,
which aligns with the Group’s culture. The Board also
considered the effectiveness of its process for engaging
with employees, and concluded that it remains effective,
as it enables all non-executives to hear the perspectives
of a wide range of employees.
See pages 40 to 43 for more information on our engagement with our
people during the year
Supply chain
Our national network of selected suppliers
and subcontractors are aligned to our values, and
we regard them as strategic, long-term partners.
Our strong relationships with our supply chain
help us achieve superior project delivery and
can give us a competitive advantage.
How the Group engaged
We engage through site inductions and toolbox talks
conveying our culture, values and standards, discussions
on topics such as safety, wellbeing and modern slavery,
and data platforms providing online resources. Group
and divisional networking events provide information on
upcoming projects, procurement prospects, health and safety
training opportunities, new technologies and site standards.
11
Strategic report
Strategic report
Our stakeholders continued
We offer our supply chain constructive feedback and, where
needed, guidance on performance against set criteria.
Having launched our Supplier Code of Conduct in 2023,
which shared details of our whistleblowing arrangements and
encouraged our supply chain to let us know of any concerns
they have, we noted during 2024 a higher number of
calls made by members of our supply chain to our ‘Raising
Concerns’ helpline, indicating an increased level of engagement.
How the Board engaged
The Board regularly reviews the divisions’ payment practices,
health and safety statistics, and strategies and actions to
prevent modern slavery. The executive directors are updated
on supply chain relationships at their monthly divisional board
meetings and refer any significant issues to the Board.
During the year, the Board received regular reports on how
the divisions were supporting their supply chains to help
mitigate the risk of insolvency, for example by improving
payment terms for suppliers facing difficulties or by directly
procuring materials.
See pages 48 and 49 for more information on our engagement with our
suppliers during 2024
Clients and partners
Our clients come from the public, commercial and
regulated sectors and our partners include local
authorities, landowners and housing associations.
We also consider the needs and interests of the
end users of the spaces and infrastructure we
create. Securing work through partnerships,
frameworks and repeat business is key to our
organic growth strategy.
How the Group engaged
Regular dialogue with our clients and partners before and
during our projects is essential so that we can understand and
deliver their objectives. Our decentralised approach means
we can tailor our services and respond quickly to clients from
different sectors, with different needs.
In response to feedback at a client engagement day held
during the year, Partnership Housing, as part of a ‘one team’
approach on a new joint development, will be selling both
open market homes and its partner’s shared ownership
homes. Using just one show home and marketing suite,
for example, rather than two will be a more cost-effective
use of resources for the partnership.
Customer satisfaction and experience is a priority for us,
and we use post-completion surveys and interviews,
and metrics such as Perfect Delivery to drive ongoing
improvements. Fit Out learned from a framework client
that post-project reviews were not so suitable when dealing
with a succession of fast-track, change-and-churn projects.
The division therefore developed an alternative approach
whereby it would conduct one session every six months to
gain higher-level feedback on what was going well, what could
be improved, and how the division could support the client’s
needs going forward. The first feedback session was trialled
and well received.
Fit Out’s framework client asked for advice relating to
managing the increasing complexity of their projects and for
support in helping them maintain their compliance with the
Disability Discrimination Act 1995. Other divisions’ clients have
also asked for support with regulatory compliance, such as
engineering standards, the Building Safety Act and laws
relating to damp and mould.
How the Board engaged
Executive directors are kept informed of client and partner
relationships at their monthly divisional board meetings and
update the Board on matters such as key contracts or new
relationships.
Local communities
We aim to create social and economic value for
those who live or work near our projects. Local
residents are a potential source of recruits and
local suppliers provide valuable local knowledge.
How the Group engaged
Dedicated community liaison teams engage with local
residents before and during projects. We have set up social
enterprises and other schemes that offer training,
employability skills and work opportunities and partner with
schools to promote construction as a career option. We also
support local charities and take part in local charitable events.
In 2024, Mixed Use Partnerships engaged with local people on
each key stage of the design process to transform Prestwich in
Greater Manchester. Two ‘community conversations’ included
drop-in events, community and school workshops, liaison
groups, bespoke social media channels, online Q&A and
questionnaires, of which 1,259 were completed and returned.
In response to what it heard from residents, Mixed Use
Partnerships altered its plans to include live event spaces and
a market hall, additional retail space, more green areas, a
direct, walkable route to the Metrolink, and more parking for
people with mobility challenges. The division also changed the
height and location of key buildings, such as a community hub,
and ensured that the designs embraced the town’s character.
How the Board engaged
The executive directors are kept informed of community
initiatives at their monthly divisional board meetings and
update the Board on any matters of interest.
See pages 50 and 51 for more information on our engagement with
local communities during the year
12
Morgan Sindall Group plc
Annual Report 2024
Our stakeholders continued
Shareholders
Our shareholders provide funds for investment
in long-term growth. We value the stewardship
of our institutional investors and the views of all
shareholders and analysts.
How the Board engaged
The executive directors deliver live full- and half-year results
presentations, with a video link to enable those unable to
attend to take part in a live Q&A. We encourage shareholders
to attend our AGM and vote, and to submit questions to the
directors in advance if they are unable to attend. The Board
receives copies of reports from Institutional Shareholder
Services, the Investment Association, and Pensions &
Investment Research Consultants ahead of our AGM each
year. In advance of our 2024 AGM, we received questions
relating to investor engagement and our Eden building project
in Salford, and we published the questions and our responses
on our website.
Our chair, senior independent director and committee
chairs are available to meet with shareholders at any time.
Our executive directors held 77 meetings during the year
with major shareholders, including 30 to discuss our 2023
performance and strategy, and 33 following our 2024 half-year
results. They shared feedback from their discussions with the
rest of the Board.
The half-year results roadshows elicited good conversations
around our cash and balance sheet, and shareholders were
supportive of the Group continuing to maximise investment
in organic partnership activities.
The chair’s statement on page 84 and the remuneration
committee report on page 111 describe the non-executive
directors’ engagement with shareholders during the year.
Funders and performance
bond issuers
Our funders and performance bond issuers
provide us with access to competitively priced
banking, bonding and debt facilities. Performance
bonds, often known as surety bonds, are issued
by a financial institution to guarantee completion
of a contract.
How the Group engaged
Our chief financial officer and director of tax and treasury
meet regularly with our banks and performance bond issuers,
including following the full- and half-year results, to update
them on the Group’s performance and discuss any
expectations they may have.
In 2024, we secured the extension of our committed loan
facilities (totalling £180m) from 2026 to 2027 (see page 18 for
further detail).
How the Board engaged
The Board receives reports from our chief financial officer
on any updates relating to the Group’s funding arrangements.
The Board also receives a monthly update on our bonding
facilities.
13
Strategic report
Strategic report
Key performance indicators
Continuing to make strategic progress
Construction operating margin3
Medium-term target
2.5%–3.0%
Medium-term target
£1bn
Medium-term target
8%
Medium-term target
£1bn
Medium-term target
£50m–£70m
Medium-term target
Up towards
25%
Medium-term target
3.5%–4.0%
Medium-term target
£7.5m
Medium-term target
Up towards
20%
Infrastructure revenue
Partnership Housing
operating margin
Construction revenue
Fit Out operating profit
Partnership Housing
return on average capital
employed1,2 (last 12 months)
Infrastructure operating margin
Property Services operating (loss)4
Mixed Use Partnerships
three-year rolling average
return on capital employed2
3.0%
2.7%
2.8%
22
23
24
£1,044m
£966.6m
£819.9m
22
23
24
3.7%
4.3%
3.8%
22
23
24
£1,047m
£886.7m
£767.7m
22
23
24
£99.0m
£71.8m
£52.2m
22
23
24
£(17.8)m
£(16.8)m
£4.3m
22
23
24
4.2%
3.6%
5.4%
22
23
24
11%
12%
19%
22
23
24
12%
16%
13%
23
22
24
Achieve quality of earnings
Targets shown are those in place during 2024. See pages 22 to 37 for commentary on performance and targets going forward
1
Before exceptional building safety charge of £2.7m (2023: £nil).
2
Return on average capital employed = (adjusted operating profit plus
interest from joint ventures) divided by average capital employed.
3
Before exceptional building safety credit of £0.1m (2023: charge
of £11.5m).
4
Before intangible amortisation of £0.5m (2023: £2.9m).
14
Morgan Sindall Group plc
Annual Report 2024
Key performance indicators continued
5
Perfect Delivery status is granted to Fit Out, Construction and
Infrastructure projects that meet all four client service criteria
specified by the division.
6
Carbon emissions data represents our UK and European operations.
See Appendix on pages 197 and 198 for emission scope definitions.
7
We have chosen to disclose our Scope 3 emissions across all
relevant categories for the first time to align with our net zero targets
(this applies to both the 2023 and 2024 data). We previously reported
‘operational’ Scope 3 only (categories 3, 5 and 6). The baseline was
recalculated in 2024 to apply new methodologies and assumptions.
8
Number of lost time incidents x 100,000 divided by number of
hours worked. Lost time incidents result in absence from work for
minimum one working day, excluding the day the incident occurred.
9
Within the last six months of the year.
10 A training day is a minimum of six hours’ training.
Note: We are reviewing our metrics and targets for social value and
have therefore not reported a KPI for our ‘enhancing communities’
Total Commitment this year.
Lost time incident rate8,9
2030 target
0.18
2030 target
6 days
2030 target
80%
2030 target
60%
2030 target
42%
Number of training days9,10
per year per employee
Percentage of invoices
paid within 30 days9
Reduction in Scope 1 and 2
carbon emissions6 from 2019
baseline of 20,903 tonnes CO2e
Reduction in Scope 3
carbon emissions6 from 2020
baseline of 1,300,271 tonnes CO2e7
Delivering on our Total Commitments
See pages 38 to 51 for commentary on performance against our Total Commitments
0.23
0.24
0.22
22
23
24
3.2 days
3.2 days
3.2 days
22
23
24
61.5%
68.8%
66.6%
22
23
24
44%
45%
45%
22
23
24
1% increase
5%
23
24
The divisions are responsible for driving
Perfect Delivery on their projects. Results are
regularly monitored, reported and reviewed
at divisional board level.
We monitor our secured workload for
the current year and beyond as well as
the pipeline of projects for which we are
‘preferred bidder’ (where we have been
verbally awarded the project but there is
no formal contract or letter of intent in place).
Maintaining significant levels of cash gives us
a real competitive advantage. Our cash levels
are monitored on a daily basis.
Projects achieving
Perfect Delivery5
Workload secured for
the next three years
Average daily net cash
Excel in
project delivery
Secure long-term
workstreams
Maintain financial
strength
91%
92%
88%
22
23
24
£11,419.3m
£8,920.2m
£8,458.9m
22
23
24
£374.2m
£281.7m
£256.3m
22
23
24
15
Strategic report
Strategic report
Market conditions
In Mixed Use Partnerships, the combination of elevated
build cost inflation and high interest rates continued to
present short-term challenges on the timing of some of
its development schemes prior to their commencement,
although not significantly material to the overall portfolio
of schemes and their future financial performance over the
medium to long term. Similar to Partnership Housing, this
division is currently exposed to a challenging planning
environment.
The market for Fit Out’s services has continued to be very
strong, with a number of positive structural changes in the
market; however, some normalisation seems likely following
the recent period of exceptional performance. Looking ahead,
the main drivers continue to be business or market changes
impacting the tenant, lease-related events, the requirement
for greater energy efficiency from offices, the move towards
more flexible and collaborative workspaces, the use of office
space as a tool for enhancing staff retention and brand image,
and office relocations to the regions with clients requiring
increasingly complex projects.
Construction’s and Infrastructure’s market environment
remains stable due to the diversification of the segments in
which these divisions operate. Where projects are currently
underway, most include appropriate inflationary protection
within the overall contract pricing, and this is not seen as a
significant risk. Where projects are being priced for future
delivery, funding constraints, and inflation to a lesser degree
in some areas, continue to place some project budgets under
pressure, which in turn has led to some delays in decision-
making and project commencement. However, the impact of
this has not been material and, in the majority of cases, any
client budget constraints are being addressed by adjustments
to project scopes, thereby allowing projects to proceed.
In Property Services, local authority and housing association
clients are increasingly focused on housing maintenance and
on the general state of repair of their housing stocks. In the
delivery of reactive maintenance services, while cost inflation
and particularly labour inflation severely impacted the
profitability for some contracts in 2023 and 2024, contract
pricing and exit renegotiations were concluded during the
year for several contracts, limiting the exposure for the
remaining unexpired term for those contracts.
While market conditions have been relatively stable over the
past year, we are cognisant of the uncertainty in the current
macroeconomic environment and the effect that it may have
on the broader markets we operate in. Cost increases have
been more manageable and we hope to mitigate the impact
of the employer National Insurance increases announced in
the Autumn Budget over 2025.
UK construction and regeneration programmes continue to
benefit from sustained government investment commitments.
This supports our market sectors which remain structurally
secure, particularly housing, mixed-use schemes, construction
and infrastructure (primary areas in the UK targeted for
growth). Liquidity issues across the supply chain remain a
common theme requiring additional vigilance during both
the preconstruction and delivery phases of projects, with the
ongoing stability of the supply chain under constant review.
Our exposure to this risk is largely mitigated by the diligence
taken before project commencement, and the fact that no
division is overly reliant on any one supplier.
The pace of recovery in the UK housing market remained
subdued in 2024, tempered by affordability constraints
impacted by high mortgage rates. In Partnership Housing,
the partnership model, focusing on long-term partnerships
with the public sector, has continued to provide some level
of resilience and cushion against the impact of the softness
in housing for sale activity. While the demand for contracting
remained strong throughout the year, the sales rates of
private homes on the division’s mixed-tenure sites showed
gradual recovery. We remain positive that the government has
set out its ambitions for affordable home targets together with
its broad framework for delivery, which we believe will bring
about some positive momentum over the medium term,
together with its intentions around planning reforms, which
currently remain challenging.
Conditions have been
relatively stable, but we are
aware of uncertainty in the
macroeconomic environment
The quick read...
Supply chain liquidity issues remain, although we
have strong mitigations in place
While the pace of recovery in the housing market
has been subdued, the effects are cushioned by our
long-term public sector partnerships
Our partnership activities are exposed to a
challenging planning environment
The fit out market has remained strong
Some delays in decision-making in construction and
infrastructure, but impacts not material
16
Morgan Sindall Group plc
Annual Report 2024
Financial review
Financial performance
Revenue for the year increased 10% to £4,546.2m (2023:
£4,117.7m), with adjusted* operating profit increasing 15%
to £162.6m (2023: £141.3m). This resulted in an adjusted*
operating margin of 3.6%, an increase of 20 basis points (bps)
compared to the prior year (2023: 3.4%). Reported operating
profit was up 15% to £162.0m (2023: £140.6m). Details on
performance by division are shown on pages 22 to 37.
The net finance income increased to £9.9m (2023: £3.3m),
primarily due to increased interest income on deposits
benefiting from higher interest rates during the year.
Profit before tax was £171.9m, up 19% (2023: £143.9m),
while adjusted* profit before tax was £172.5m, up 19%
(2023: £144.6m). This resulted in an adjusted* profit before
tax margin of 3.8%, an increase of 30bps compared to the
prior year (2023: 3.5%).
The Group delivered a record
performance in 2024, reflecting
the high quality, strength and
depth of our operations.
Kelly Gangotra
Chief Financial Officer
The quick read...
Record revenue and adjusted* operating profit levels
as market conditions eased
Adjusted* profit before tax up 19%
Strong balance sheet supported by significant daily
cash and committed bank loan facilities
High-quality order book up 28% to £11.4bn
Total dividend up 15%
2024
2023
Revenue
£4,546.2m
£4,117.7m
Operating profit – reported
£162.0m
£140.6m
Operating profit – adjusted*
£162.6m
£141.3m
Profit before tax – reported
£171.9m
£143.9m
Profit before tax – adjusted*
£172.5m
£144.6m
Basic earnings per share – reported
281.4p
254.2p
Earnings per share – adjusted*
278.8p
247.7p
Year-end net cash*
£492.4m
£460.7m
Average daily net cash
£374.2m
£281.7m
Total dividend per share
131.5p
114.0p
*
See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations.
17
Strategic report
Strategic report
The tax charge for the year is £40.2m (2023: £26.2m), which
equated to an effective tax rate of 23.4% and was lower than
the UK statutory rate of 25% (2023: 23.5%) due primarily to
amounts relating to prior-year items. The adjusted tax charge
is £42.0m (2023: £29.9m), which equated to an effective
adjusted tax rate of 24.3%. Almost all of the Group’s
operations and profits are in the UK, and we maintain an
open and constructive working relationship with HMRC.
Reported basic earnings per share was 281.4p (2023: 254.2p).
The adjusted* earnings per share increased 13% to 278.8p
(2023: 247.7p). The total dividend for the year increased 15%
to 131.5p per share (2023: 114.0p).
Financing facilities
During 2024, the Group maintained a total of £180m of
available bank facilities, of which £165m mature in October
2027 and £15m in June 2027. No drawings on the facilities
were made during the year. The banking facilities are subject
to financial covenants, all of which were met throughout
the year.
In the normal course of our business, we arrange for financial
institutions to provide client guarantees (performance bonds)
to provide additional assurance to the clients that the
contracted works will be carried out. We pay a fee and provide
a counter-indemnity to the financial institutions for issuing the
bonds. As at 31 December 2024, contract bonds in issue under
uncommitted facilities covered £194.9m (2023: £174.7m) of
our contract commitments.
Further information on the Group’s capital management
strategy and use of financial instruments is given in note 26
to the consolidated financial statements.
Tax strategy
The Group’s tax strategy, which is approved by the Board,
is published on our website.
Net cash
Operating cash flow* in the year was an inflow of £134.8m
(2023: £189.0m), after net decreases in working capital of
£33.8m (2023: £59.7m net increases). The net cash inflow
for the year was £31.7m, resulting in closing net cash of
£492.4m (2023: £460.7m).
The average daily net cash* for the year was £374.2m
(2023: £281.7m). Our strong cash position continues
to provide significant balance sheet strength and
competitive advantage.
Operating cash flow*
(£m)
0
50
100
150
200
250
Operating
profit1
Non-cash2
Net capex
and finance
leases3
Movement
in working
capital4
Other5
Operating
cash flow
33.9
(42.1)
(33.8)
14.2
134.8
162.6
1
Adjusted – before intangible amortisation of £0.5m and exceptional building safety charge of £0.1m.
2
Includes depreciation £33.1m and share option expense £10.5m; less reversal of impairment of joint ventures £5.1m and
share of underlying net profits of joint ventures £4.6m.
3
Includes repayment of lease liabilities £25.8m, purchases of property, plant and equipment £18.2m; less proceeds on disposal
of property, plant and equipment £1.9m.
4
Adjusted – before exceptional building safety debtors increases of £9.3m.
5
Increase in provisions £8.7m, increase in building safety debtors £9.3m and dividend received from joint ventures £4.2m;
less exceptional building safety provision decrease £7.3m and gain on disposal of property, plant and equipment £0.7m.
*
See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations.
Financial review continued
18
Morgan Sindall Group plc
Annual Report 2024
Net working capital
Net working capital is defined as ‘inventories plus trade
and other receivables (including contract assets), less trade
and other payables (including contract liabilities) adjusted’.
The Group’s negative net working capital (excluding non-cash
movements3) has reduced by £35.9m to £(116.6)m as
shown below:
2024
£m
2023
£m
Change
£m
Inventories
476.0
344.7
+131.3
Trade and other receivables1
664.2
713.5
–49.3
Trade and other
payables2,3
(1,256.8) (1,210.7)
–46.1
Net working capital
(116.6)
(152.5)
+35.9
1
Adjusted to exclude capitalised arrangement fees and accrued interest
receivable of £2.3m (2023: £2.2m).
2
Adjusted to exclude accrued interest of £0.5m (2023: £0.3m).
3
Movements in trade and other payables also include the non-cash
movements relating to the unwinding of discounting on land creditors
(£1.3m) and other smaller non-cash movements.
Movements in net working capital mainly relate to increased
investment in the Group’s partnership activities, particularly
the Partnership Housing division.
Paying promptly
Paying our supply chain on time is essential and makes us
attractive to work for, and we aim to pay our suppliers as
promptly as possible. We do not use any supplier finance
arrangements. Our divisions have reported the following data
under the payment practices regulations for the six months to
31 December 2024:
Invoices paid within 60 days
2024
%
2023
%
Partnership Housing
96
97
Mixed Use Partnerships
97
95
Fit Out
98
97
Construction and Infrastructure1
98
99
Property Services
99
98
1
The Construction and Infrastructure divisions form a single legal entity
for which this data is reported.
Provisions
Group provisions have increased by £9.4m to £105.5m,
of which £56.8m relates to the building safety provisions
(excluding provisions relating to joint ventures).
Secured workload
The Group’s secured workload1 at 31 December 2024 was
£11,419.3m, an increase of 28% on the prior year end
(2023: £8,920.2m). The divisional split is shown below.
2024
£m
2023
£m
Change
%
Partnership Housing
2,174.0
2,034.1
+7
Mixed Use Partnerships
4,084.9
1,825.6
+124
Fit Out
1,438.9
1,098.0
+31
Construction
951.8
796.4
+20
Infrastructure
1,883.1
1,689.4
+11
Property Services
887.1
1,477.6
–40
Inter-divisional orders
(0.5)
(0.9)
–
Total
11,419.3
8,920.2
+28
1
The secured workload is the sum of the committed order book,
the framework order book and (for the partnership divisions only)
the Group’s share of the gross development value of secured schemes
(including the development value of open market housing schemes).
The committed order book represents the Group’s share of future
revenue that will be derived from signed contracts or binding letters
of intent. The framework order book represents the Group’s expected
share of revenue from the frameworks on which we have been
appointed. This excludes prospects where confirmation has been
received as preferred bidder only, with no formal contract or binding
letter of intent in place.
Kelly Gangotra
Chief Financial Officer
Financial review continued
19
Strategic report
Strategic report
Capital allocation
Our capital allocation hierarchy is set out below.
A / Maintaining a strong
balance sheet
(i) to enhance our competitive
advantage and win future work
Fundamental to our organic growth strategy is engaging in
long-term partnerships with our public and private sector
clients, whether through joint ventures or other arrangements
in our partnership activities, or through frameworks in
construction activities.
When assessing the suitability of long-term partners, potential
clients are increasingly looking for security and assurance of
long-term solvency and the availability of cash resources to
ensure their partners can fulfil their long-term contractual
obligations. We consider a strong balance sheet and
significant levels of net cash as a key market differentiator
and a competitive advantage when bidding for and winning
work to support the future growth of the business.
(ii) to ensure downside protection
– maintaining a ‘buffer’ in the
event of a macro downturn
Maintaining significant levels of net cash is considered as key
to offsetting any potential consequence of a future downturn
in the economy and reduction in revenue in the activities of
Construction, Infrastructure and Fit Out.
These activities operate with a negative working capital model,
which in turn can lead to cash outflows in the event of declines
in revenue. Maintaining a net cash ‘buffer’ therefore allows us
to continue with our strategy of disciplined contract selectivity
and prudent approach to risk management throughout the
whole economic cycle.
The quick read...
Our capital allocation framework is based on a
hierarchy of priorities
A strong balance sheet enhances our competitive
advantage and provides a buffer against any
economic downturn
Investment in our partnership activities is a
strategic priority
Our dividend cover is expected to be 2.0x–2.5x
Bolt-on acquisitions, primarily in Partnership
Housing, will be considered if they complement
our existing growth strategy
The Board’s single, overarching principle governing capital
allocation is a commitment to maintain a strong balance
sheet and to hold significant net cash balances at all times.
This will provide a stable and firm foundation for the Group
to make sound decisions for our long-term development,
thereby enhancing our competitive advantage and future
work winning.
As stated in the finance review on pages 17 and 18, our net
cash at 31 December 2024 was £492m (2023: £461m) and the
average daily net cash for the year was £374m (2023: £282m).
The year-end cash position included £49m held in jointly
controlled operations or held for future payment to
designated suppliers.
Across 2024, the lowest net cash balance on any one day
in the year was £293m (2023: £195m). Of this, £54m was held
in jointly controlled operations or held for future payment to
designated suppliers. The Board uses this net cash balance
on the lowest day of the year as the initial reference point
from which it then considers its application of its capital
allocation hierarchy. This allows it to balance the needs
of all stakeholders while enhancing the Group’s market
competitiveness and capabilities and maintaining our
financial strength.
We are committed to
maintaining a strong balance
sheet and holding significant
cash balances at all times
20
Morgan Sindall Group plc
Annual Report 2024
Capital allocation continued
B / Maximising investment in our
partnership activities to drive
sustainable growth
Significant opportunities are expected to arise through the
medium and long term to invest in the existing business to
support and accelerate the organic growth of these activities.
Specifically, investment in the partnership activities of
Partnership Housing and Mixed Use Partnerships is a
strategic priority:
For Partnership Housing, the growth potential remains
substantial despite the short-term market headwinds.
The medium-term target is for an operating margin of
8% and for return on capital to be up towards 25% on
an annual basis. The capital employed has increased
significantly over the last five years, up from an average
of £152m in 2019 to an average of £338m in 2024.
The scalability of the partnership housing model provides
the potential to further increase the capital employed
significantly above current levels over the medium to
long term.
In Mixed Used Partnerships, development activities across
multi-phase sites and placemaking are targeted to generate
return on capital of up towards 25% on an annual basis
over the medium term. The capital employed has reduced
over the past five years, down from an average of £102m
in 2019 to an average of £87m in 2024. Notwithstanding
this reduction, based on the investment profile of schemes
already secured, the sizeable new schemes at preferred
bidder stage as well as the identified pipeline of future
opportunities, the capital employed in the division will
increase over the medium term, albeit modestly.
C / Ordinary returns to shareholders
Ordinary dividends are considered by the Board to be an
important component of shareholder returns. The Board
has previously formally adopted a dividend policy such that
dividend cover is expected to be in the range of 2.0x–2.5x
on an annual basis.
D / Investment by acquisition to
accelerate sustainable growth
Any acquisition activity will likely be targeted towards
our partnership activities, primarily Partnership Housing.
The focus would be on opportunities to complement our
existing organic growth strategy by acquiring pre-existing
partnership development schemes, land options, positions in
existing schemes from third parties or businesses which can
complement or reinforce the division’s position in the
partnerships sector.
Other potential acquisition opportunities across our
construction and fit out activities would only be considered
where they would accelerate growth through the existing
divisional structure and capabilities.
E / Special returns to shareholders
The Board will continue to assess the needs of the business
and the optimum balance sheet structure within the context
of our overarching principle governing capital allocation and
the hierarchy A–D as described above. Any capital then
deemed surplus to these requirements may be returned
to shareholders.
Such returns would be in the form of either share buybacks
or special dividends, with the method of distribution to be
determined by the Board at the time based on prevailing
conditions.
21
Strategic report
Strategic report
Partnership
Housing
We have delivered a strong performance
in a slowly recovering housing market
while continuing to grow our long-term
partnerships with the public sector.
Steve Coleby
Managing Director
Operating review
Key highlights and performance against KPIs
Revenue (£m)
+3%
861.2
837.5
696.2
22
23
24
Average capital
employed1,2 (last
12 months) (£m)
+£83.3m
337.8
254.5
197.3
22
23
24
Operating profit1 (£m)
+18.0%
36.1
30.5
37.4
22
23
24
Capital employed1,2
at year end (£m)
+£84.3m
318.7
234.4
189.3
22
23
24
Operating margin (%)
+60bps
4.2
3.6
5.4
22
23
24
Medium-term target 8%
Return on capital
employed1,3 (last
12 months) (%)
11
12
19
22
23
24
Medium-term target up towards 25%
1
Before exceptional building safety charge of £2.7m (2023: £nil). See note 2 of the consolidated financial statements.
2
Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding exceptional building safety
provisions, corporation tax, deferred tax, inter-company financing and overdrafts).
3
Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by average capital employed.
The quick read...
Strong public sector demand for contracting has
shielded the impact of a gradual recovery of open
market sales
Stronger margins achieved in both mixed-tenure and
contracting activities
Continued investment is reflected in higher average
capital employed
High-quality secured order book
Solid profit growth expected in 2025
22
Morgan Sindall Group plc
Annual Report 2024
Operating review continued
Partnership Housing
Partnership Housing continued to grow its long-term
partnerships with the public sector. Throughout the year,
while we have seen a modest improvement in the housing
market, demand for contracting with the public sector has
remained strong, shielding the impact of a gradual recovery
of open market sales within the mixed-tenure activities.
The division continued to optimise construction of the
contracted affordable homes on mixed-tenure sites to
maintain activity.
Reflecting the above, revenue was up 3% to £861.2m
(2023: £837.5m), driven by contracting which was up 19% to
£564.5m (66% of divisional total) compared to the prior year.
Mixed-tenure revenue declined by 19% to £296.7m (34% of
divisional total) compared to the prior year.
Notwithstanding the composition of the division’s revenue,
both contracting and mixed-tenure activities achieved
stronger margins over the year, led by contract type, mix
of schemes and other income delivered (see note 12 to the
consolidated financial statements), resulting in operating
profit increasing by 18% to £36.1m (2023: £30.5m) with an
operating margin of 4.2% (2023: 3.6%).
Despite the challenging macroeconomic environment, the
longer-term development of the business and its partnerships
with local authorities and housing associations has continued
with planned momentum. Reflective of this ongoing activity
and investment in future growth, the average capital
employed for the last 12-month period increased by £83.3m
to £337.8m (2023: £254.5m). The capital employed at the end
of the year was £318.7m, an increase of £84.3m on the prior
year (2023: £234.4m). As a result of continued investment in
partnership activities and higher average capital employed,
the overall return on capital employed for the last 12-month
period reduced slightly to 11% (2023: 12%).
The division continues to maintain a high-quality secured
order book through ongoing successful client engagement
leading to work being awarded via frameworks or direct
negotiation. The secured order book at the year end was
£2,174m, 7% higher than the prior year end (2023: £2,034m)
and with 58% of its total value for 2026 and beyond providing
long-term visibility of workload.
Our strategy in action
Delivering much-needed
affordable homes
Partnership Housing was appointed by Notting Hill Genesis
housing association to deliver 238 new homes at Gallions 3B,
part of a mixed-use riverside development at Royal Albert Wharf,
London.
The project, due to complete in spring 2025, consists of five
apartment blocks ranging from three to 12 storeys, with three
quarters of the homes providing a form of social tenure.
Some key site challenges requiring coordination with other
stakeholders included the presence of a Port of London Authority
radar mast, safeguarding a nearby Thames Gateway site for future
infrastructure, and height restrictions due to close proximity to
London City Airport.
In line with the Building Safety Act, the division maintained a
‘golden thread’ of digital information about the buildings to
evidence compliance with building regulations.
23
Strategic report
Strategic report
Operating review continued
Partnership Housing
Mixed tenure
Good progress was made with the strategy of increasing the
number and size of mixed-tenure sites. At the year end, the
division had 66 active mixed-tenure sites at various stages
of construction and sales, up from 61 at the prior year end,
with an average of 166 open market units per site (up from
163 at the prior year end). Average site duration is 47 months,
providing long-term visibility of activity.
During the year, 1,808 units were completed across open
market sales and social housing (including through joint
ventures) compared to 1,923 units in 2023, noting that the
number of open market sales within this increased by 5%
to 874. The average sales price was £237k, which was broadly
in line with the prior-year average of £239k.
Of the total divisional order book, the amount relating
to mixed-tenure activities increased by 12% to £1,310m
(2023: £1,167m). In addition, the amount of mixed-tenure
business in preferred bidder status, or already under
development agreement but where land has not been
drawn down, was £1,200m at the year end (2023: £821m).
Work won in the year included: 727 units as the division
moved into phases 2 and 3 at South Thamesmead, in
joint venture with Peabody; the 500-unit Grahame Park
development in north London in partnership with the London
Borough of Barnet; a 350-unit development in Williton,
Somerset with Aster Group; a 309-unit development in
Balderton, Newark; a 290-unit scheme at the Elm Grove Estate
in partnership with Sutton Council; 176 units in Winchburgh,
West Lothian; a 115-unit scheme in Haverfordwest,
Pembrokeshire with Pobl Group; 112 units on phase 4 of the
Castleward development in Derby with Riverside; and 82 units
in Primrose Hill in partnership with Birmingham City Council.
Elsewhere, good progress continued to be made on other
mixed-tenure schemes, in partnerships with Riverside,
Clarion Housing, L&Q, Together Housing Group, Repton
Property Developments (owned by Norfolk County Council),
the Borough Council of King’s Lynn & West Norfolk, Flagship
Group, Pobl Group, West Sussex County Council, Suffolk
County Council and Homes England.
Contracting
Partnership Housing continued to experience robust levels
of demand with clients awarding work either through
frameworks or direct negotiation.
The total number of equivalent units built increased by 15%
to 3,299, up from 2,865 in the prior year. Of the total divisional
order book, the contracting secured order book remained on
a par with the prior year end at £863m (2023: £867m), of
which c.40% is for 2026 and beyond.
Key contracting schemes awarded in the year included: an
£80m, 321-unit project at Leaside Lock in east London for
The Guinness Partnership; a £14m, 70-unit development in
Castle Gresley for East Midlands Homes; an £11m, 38-unit
scheme at Saffron Lane for Leicester City Council; a £10m,
45-unit development in Isleham, Cambridgeshire for Havebury
Housing Partnership; a £10m, 56-unit scheme in Baginton,
Warwickshire for Platform Housing Group; a £9m, 55-unit
scheme at Crick Road, Portskewett for Candleston Homes;
a £40m, 87-unit scheme at Carlton Dene for Westminster City
Council; and a number of retrofit and refurbishment projects
for local authorities and housing associations.
Divisional outlook
Partnership Housing’s medium-term targets are to generate
a return on average capital employed up towards 25% and
to deliver an operating margin of 8%.
Looking ahead to 2025, while we expect another year of
modest recovery in the housing market due to the uncertainty
over the timing of future interest rate changes, solid profit
growth is still expected, while the return on average capital
employed is expected to be in line with 2024 levels as we
continue to invest. We remain confident over the medium-
term fundamentals of the sector and well positioned to
support the government’s affordable home plans across the
country over the forthcoming years.
The average capital employed is expected to increase up
towards c.£380m to £400m, reflecting the increased scale
of the business and stage of its developments.
24
Morgan Sindall Group plc
Annual Report 2024
Operating review continued
Mixed Use
Partnerships
Key highlights and performance against KPIs
Revenue (£m)
–51%
90.5
185.3
244.0
22
23
24
Capital employed2
(at year end) (£m)
+£14.7m
94.4
79.7
100.4
22
23
24
Operating profit1 (£m)
–89.9%
1.5
14.8
18.9
22
23
24
Return on capital
employed3 (last
12 months) (%)
2
15
20
22
23
24
Average capital
employed2 (last
12 months) (£m)
–£11.7m
86.9
98.6
96.5
22
23
24
Return on capital
employed3 (average
last three years) (%)
12
16
13
22
23
24
Medium-term target up towards 20%
1
Before exceptional building safety credit of £5.9m (2023: credit of £13.7m). See note 2 of the consolidated financial statements.
2
Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding exceptional building safety
provisions, corporation tax, deferred tax, inter-company financing and overdrafts).
3
Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by average capital employed.
While trading remained subdued due to the
phasing of project completions, we have made
excellent progress in securing new long-term
agreements for future projects.
Phil Mayall
Managing Director
The quick read...
Operating profit impacted by timing and lower level
of completions
Successful conversion of sizeable preferred bidder
schemes into partnership agreements
Exceptional growth of 124% in secured order book
Named by Manchester City Council as partner for
long-term regeneration of Wythenshawe Civic
Medium-term target for return on capital upgraded
to 25% from 2025
25
Strategic report
Strategic report
Mixed Use Partnership’s profits were significantly lower than
previous years due to fewer project completions occurring
in the year, resulting in an operating profit of £1.5m (2023:
£14.8m). However, excellent progress was made in securing
new long-term agreements for future projects. The return on
capital employed for the last 12 months was 2%, significantly
down on the prior year, based on average capital employed
of £86.9m as a result of project completion phasing.
Despite the modest profit contribution, key contributors to
performance during the year were profit from development
fees generated from activity in Salford Central, Talbot Gateway
in Blackpool, Stroudley Walk, Lewisham Gateway and Forge
Island in Rotherham, and profit from a land sale in Hucknall,
East Midlands.
At the end of the year, the division’s order book amounted
to £4,085m, substantially ahead of the prior year end
(2023: £1,825m), reflecting the success the division has had
in converting a number of sizeable, preferred bidder schemes
into new and secured long-term partnership agreements.
These include:
a 30-year partnership with land-owning consortium
Arden Cross Limited, to deliver development at the HS2
Interchange Station in Solihull. This nationally strategic
and regionally significant site will deliver commercial
space expected to employ c.27,000 people alongside an
Innovation District, anchored by a HealthTech campus, and
up to 3,000 new homes;
a development agreement with Solihull Council to
regenerate Mell Square, an iconic shopping hub in the
heart of Solihull town centre, with a mix of uses including
an improved retail offer, new public spaces, leisure facilities
and homes; and
a new partnership with Homes England and Pension
Insurance Corporation to deliver over 3,000 low-carbon,
low-energy homes nationally for rent, with a focus on
affordable homes.
In addition, Mixed Use Partnerships was named by
Manchester City Council as delivery and investment partner
for the long-term regeneration of Wythenshawe Civic, with
plans to deliver a new public square, shops, workspace,
community and cultural space and more than 1,750 new
homes, including significant affordable housing.
Through ECF, the division’s strategic partnership with Homes
England and Legal & General, the following agreements and
partnerships were entered into during the year:
a development agreement with Wolverhampton City
Council to create a new city centre neighbourhood with
1,000 new homes (including affordable), enhanced market
square with green spaces, and new shops, cafes and
restaurants;
a development agreement with Bradford Council to create a
new sustainable city centre neighbourhood with 1,000 new
homes alongside shops, workspace, community parks and
public space. ECF secured £29m of funding to commence
the scheme;
a partnership with West Northamptonshire Council to
explore the regeneration of Greyfriars in Northampton
town centre. The 25-acre site will provide homes, retail
and leisure, and the reimagining of the Corn Exchange,
a heritage asset at the heart of the town centre; and
an agreement with Stevenage Borough Council to explore
the regeneration of up to 30 acres of land around Stevenage
railway station that will focus on addressing the long-term
needs of the local community, delivering new, high-quality
homes and employment space, amenity and green space,
a new railway station and a new theatre.
The division secured planning permission for: the final phases
of Stockport Exchange, which will create new workspace,
shops and a public square in the town centre; a new heart for
Prestwich Village in Bury including new homes, a community
hub and public space; the market-led revival and Town Hall
refurbishment in Earlestown, St Helens; 90 affordable homes
designed to Passivhaus standards at Oldfield Basin, Salford
Central; and at Weston M6 in Basford East, hybrid consent was
secured for a new state-of-the-art commercial and business
park totalling 1.2 million sq ft of space and wellbeing-led green
space. In addition, ECF secured planning permission for the
Crescent Innovation Zone, which is part of the Crescent
Salford programme and includes 933 new homes, 1.7 million
sq ft of new commercial innovation, academic and research
floorspace, active ground-floor space and a new movement
hub, along with significant improvements to public spaces.
Operating review continued
Mixed Use Partnerships
26
Morgan Sindall Group plc
Annual Report 2024
Operating review continued
Mixed Use Partnerships
During the year, good progress was made at Stroudley Walk
in Bromley-by-Bow to create 274 homes, with 50% available
for London Affordable Rent or shared ownership, and a
215,000 sq ft Civil Service Hub at Talbot Gateway, Blackpool,
which will accommodate more than 3,000 civil servants.
Completions in the year included 256 mixed-tenure homes
at Hale Wharf, Tottenham Hale through the Waterside Places
partnership with the Canal & River Trust; the final phase of
Lewisham Gateway, delivering 649 homes for rent, retail
space, food and beverage space, workspace and a multiplex
cinema; Forge Island in Rotherham, a leisure destination
including a new cinema, restaurants and public space;
113 affordable homes at Northshore in Stockton-on-Tees;
a 144-bed Holiday Inn at Talbot Gateway, Blackpool; and a
new bridge connecting communities at Brentford Lock West.
The ECF partnership also made good progress on existing
schemes. Work completed at Eden, a 115,000 sq ft workplace,
designed to be ‘net zero carbon in operation’ with space let to
accountancy firm BDO and law firm TLT, and a collection of 96
affordable Passivhaus homes at Greenhaus, both in Salford.
At Manor Road Quarter in Canning Town, the first phase of
355 homes was completed, including 140 affordable homes
handed over to Metropolitan Thames Valley Housing.
Construction commenced on Willohaus, a collection of 100
affordable Passivhaus homes, and major infrastructure
project Salford Rise, as part of the 240-acre mixed-use
regeneration of Salford Crescent, as well as 196 build-to-rent
homes at New Bailey, Salford Central.
Divisional outlook
The increased medium-term target for Mixed Use Partnerships
is to generate a return on capital up towards 25%.
While the division has experienced a substantial increase
to its development order book for a number of sizeable
long-term schemes, profits (and the resulting return on capital
employed) in 2025 will continue to be moderate, albeit higher
than 2024 levels. The average capital employed for the year
is expected to be between c.£105m and £115m.
Our strategy in action
Lewisham – 20 years
of placemaking
Lewisham Gateway, the £500m mixed-use regeneration of central
Lewisham, completed in 2024 with its final phase delivering 649
new homes. Over the past 20 years, a congested traffic island has
been transformed into a thriving new neighbourhood with over
1,000 homes, new shops, cafes and restaurants, workspace, gym
and cinema. Complex works have included moving a roundabout,
re-routing and uncovering the Quaggy and Ravensbourne rivers,
and creating a new park where the rivers meet.
Lewisham Gateway has also reconnected its railway station,
Docklands Light Railway and bus station with the high street,
helping to drive thousands of passengers towards the city centre
and promote economic growth for the community.
Mixed Use Partnerships’ delivery partners on the scheme were
Lewisham Council, the Mayor of London, Transport for London
and Homes England.
27
Strategic report
Strategic report
Fit Out
The market for fit out remains strong, and
we have had another excellent year with
significant growth in both revenue and
operating profit.
Chris Booth
Managing Director
Key highlights and performance
against KPIs
Revenue (£m)
+18%
1,300.3
1,105.2
967.5
22
23
24
Operating profit (£m)
+37.9%
99.0
71.8
52.2
22
23
24
Medium-term target £50m–£70m
Operating margin (%)
+110bps
7.6
6.5
5.4
22
23
24
The quick read...
Continued focus on consistent operational delivery
and enhanced customer experience
Significant growth in revenue and operating profit
High-quality workload through disciplined bidding
Secured order book 31% higher than prior year
Medium-term target for operating profit increased
to £60m–£85m from 2025
Fit Out delivered another market-leading performance in
the year, enjoying significant growth for both revenue and
operating profit. With revenue increasing by 18% to £1,300m
(2023: £1,105m), operating profit was up 38% to £99.0m
(2023: £71.8m) resulting in strong margin expansion to 7.6%
(2023: 6.5%), strongly influenced by the exceptional volumes
and operational leverage. The division’s focus on consistent
operational delivery and enhanced customer experience
continues to underpin its excellent performance,
complemented by a high-quality workload through disciplined
and focused bidding, which in turn supports its strong brand
reputation and market position.
The overall balance of the business has been reasonably
consistent over recent years, with any movements in
geography, type of work and sectors served not indicative
of any longer-term trends.
The London region continued to generate a strong proportion
of the division’s revenue, accounting for 72% of revenue
(2023: 64%), while other key geographies served out of offices
in the Thames Valley, Birmingham, Manchester, Leeds and
Glasgow covered the remaining 28% of revenue (2023: 36%).
There was no significant change to the market sectors served.
The commercial office market remained the largest,
contributing 86% of revenue (2023: 80%), with higher
education amounting to 6% of revenue (2023: 10%),
government/local authority representing 6% (2023: 8%),
and retail banking and other sectors covering the remaining
2% of revenue (2023: 2%).
In terms of type of work delivered in the year, 86% related
to traditional fit out work (2023: 85%), while 14% related to
‘design and build’ (2023: 15%). The proportion of revenue
generated from the fit out of existing office space remained
relatively constant at 82% (2023: 79%), with the remainder
attributable to the fit out of new office space. Of the fit out
of existing office space, 46% of the work was refurbishment
‘in occupation’ compared to 54% where work was performed
in non-occupied space.
Operating review continued
28
Morgan Sindall Group plc
Annual Report 2024
Operating review continued
Fit Out
The market for fit out remains strong, with a number of
different factors driving demand: lease events and significant
project requirements in the London commercial office market;
upcoming public and private sector schemes outside of
London; carbon-driven planning restrictions for new buildings
and energy efficiency of existing office space; and the
continuation of repurposing of office space to accommodate
new ways of working.
At the year end, the secured order book was £1,439m, an
increase of 31% from the previous year end (2023: £1,098m).
Of this total, £1,187m (83%) relates to 2025, 45% higher than
it was at the same time last year for the 12-month look ahead,
which continues to underpin the visibility and confidence for
the forthcoming year.
Commercial
Commercial fit out projects won in London during the period
included 380,000 sq ft for PwC at More London; 355,000 sq ft
for A&O Shearman at 2 Broadgate in London; 277,000 sq ft
for Latham & Watkins on Leadenhall Street; 156,000 sq ft
for Unilever in Kingston-upon-Thames; 158,000 sq ft for
Travers Smith; 129,000 sq ft for JLL at 1 Broadgate in London;
101,000 sq ft fit out for Investec on Gresham Street; 83,000 sq ft
for Wise in Worship Square, London; 56,000 sq ft for Standard
Chartered Bank; 48,000 sq ft for Rabobank London on
London Wall; 37,000 sq ft for OMERS and Oxford Properties;
26,000 sq ft for Motability Operations at 22 Bishopsgate;
24,000 sq ft for Johnson Matthey at Gresham Street; and
8,500 sq ft for AstraZeneca at Pancras Square.
Our strategy in action
One of the world’s
healthiest workplaces
GSK’s new global headquarters in London’s Knowledge Quarter
aspires to be one of the world’s healthiest workplaces. Its 13 floors
support hybrid working for employees, with bright spaces, green
terraces, best-in-class technology, a dedicated wellness floor and
public restaurant called The Orangery.
The project was ‘Perfectly Delivered’, exceeding the client’s
cornerstone to “deliver at least 10 world-leading innovations
that support human health and align with GSK culture”. Fit Out
delivered 13 such innovations, including a 53/50 Considerate
Contractor Score; the permanent installation of a vertical farm
whose produce equates to 1.5 acres of farming; and upskilling
two social enterprises to become fit out contractors.
Designed by PENSON and delivered in partnership with tp bennett,
the GSK fit out is on track to achieve BREEAM Outstanding, WELL
Platinum and WELL Equity certifications.
Regional project wins in the period included 185,000 sq ft for
a UK consumer, corporate and wealth and private banking
franchise in Northampton; 152,500 sq ft for Lloyds Banking
Group in Birmingham; 43,000 sq ft for Bruntwood Estates in
Manchester; 32,000 sq ft for an electric vehicle design and
manufacturing company in Bicester; 27,000 sq ft for Evelyn
Partners in Bristol; 20,000 sq ft across two floors for Vodafone
in Newbury; and 12,700 sq ft across two projects for VISA
in Basingstoke.
Commercial fit out projects on site or completed in London
during the year included 1.2 million sq ft for Citi in Canary
Wharf; 110,000 sq ft for a professional services firm in London;
109,000 sq ft for Aviva at 80 Fenchurch Street; 114,000 sq ft for
law firm Reed Smith near Spitalfields; two projects totalling
99,500 sq ft for Deloitte at New Street Square; 51,500 sq ft for
Berkeley Estate Asset Management in Mayfair; 40,000 sq ft
for British Land on Bishopsgate; 17,000 sq ft for Boston
Consulting Group on Charlotte Street; and an 11,000 sq ft
fit out for Burges Salmon at New Street Square.
Regional projects on site or completed during the year
included 160,000 sq ft for Lloyds Banking Group in Leeds;
144,000 sq ft for Wirral Borough Council; 50,000 sq ft for Dojo
in Bristol; 44,000 sq ft for Samsung in Cambridge; 27,000 sq ft
for Arup in Bristol; and 20,000 sq ft for Sky in Leeds.
29
Strategic report
Strategic report
Operating review continued
Fit Out
Science and research and higher education
Projects won in the year included 310,000 sq ft for British Land
at 1 Triton Square in London; 64,000 sq ft for King’s College
London; 29,000 sq ft at Newcastle University; a 29,000 sq ft
library refurbishment at the University of Wolverhampton; and
two projects totalling 25,000 sq ft at Anglia Ruskin University.
Projects on site or completed during the year included a
150,000 sq ft HQ for GSK in London’s Life Sciences Hub, known
as the Knowledge Quarter; 100,000 sq ft at Durham University
School of Business; five projects totalling 45,000 sq ft for
Queen Mary University; upgrade works at the Francis Crick
Institute as their project partner; 27,500 sq ft for Aston
University; and a 12,500 sq ft fit out of Keele University’s
Clinical Skills department.
Design and build
Projects won and continuing on site during the year included
120,000 sq ft for Wood Group at Green Park in Reading;
50,000 sq ft for Mapletree at Green Park in Reading; 23,000 sq ft
for Ultra Maritime in High Wycombe; and 6,000 sq ft for
Molton Brown in Bishop’s Stortford in Essex.
Projects won and completed during the year included
50,000 sq ft for Accrue Capital in Maidenhead; 30,000 sq ft of
fully fitted labs and office space for Stanhope at MediaWorks
in White City Place; 38,000 sq ft for Aurora Energy Research
in Oxford; 21,000 sq ft for Kajima Properties (Europe);
24,000 sq ft for Greystar on Finsbury Square; 18,000 sq ft
for Sage UK in Winnersh Triangle, Reading; 15,000 sq ft
for Wavestone at Exchange Square in London; 13,500 sq ft
for Smiths Group plc; 8,600 sq ft for Centiva; 8,000 sq ft
for Spin Master Toys in Marlow; 8,000 sq ft for AEW UK
Investment Management; 7,000 sq ft for Trinity Life Sciences
in the Scalpel in London; and 7,000 sq ft for Just Climate
(by generation) in London.
Frameworks
Projects won under frameworks and corporate partnerships
included £30.0m of works for the Mayor’s Office for Policing
and Crime, with a future order book of £30.3m; £21.4m of
works through Procure Partnerships, with a future order book
of £9.6m; £11.2m of works through Pagabo, with a future
order book of £3.5m; £7m of works through the Southern
Construction Framework; £3.2m of works through
Construction West Midlands Framework; and two projects
through Scape to the value of £3.6m.
Divisional outlook
The increased medium-term target for Fit Out is to deliver
an average annual operating profit of £60m–£85m.
Based on the timing of projects in the order book and the
current visibility the division has of future workload for the
forthcoming year, the division is expected to have another
strong year in 2025, with profit towards the top end of this
revised target range.
30
Morgan Sindall Group plc
Annual Report 2024
Construction
We delivered a strong performance,
achieving an operating margin at the top
end of our target range and a secured order
book 20% ahead of the prior year.
Pat Boyle
Managing Director
The quick read...
Maintained prudent risk management in order book
Strong year of winning new work, with secured order
book seeing a 20% increase
Further work available in the market, much through
negotiated or existing frameworks
Medium-term target for operating margin increased
to 3.0%–3.5% from 2025
Construction’s revenue increased by 8% to £1,044.1m
(2023: £966.6m), while operating profit increased by 19% to
£30.9m (2023: £25.9m), resulting in an operating margin of
3.0% (2023: 2.7%); this was at the top end of its targeted range
for its operating margin of 2.5%–3.0%. The strong profit
performance was driven by improving the overall quality
of earnings through disciplined contract selectivity and
operational delivery together with prudent risk management
within its order book.
The division had a strong year of winning new work, with the
secured order book at £952m, 20% ahead of the prior year
(2023: £796m). Of the total, £771m (81% by value) is secured
for 2025; this compares to £652m (82% by value) of work
which was secured for the year ahead at the start of last year.
In addition to the total order book, there continues to be a
significant amount of suitable work available in the market,
much of which is being generated through negotiated or
existing frameworks. At the end of the year, the division
had £1,179m of work at preferred bidder stage, providing
confidence of a sizeable ongoing workload (2023: £1,284m)
for the forthcoming period.
Education
Project wins included a £51m new-build 930-place secondary
school in Dumfries, Scotland; the £50m Nine Elms two-form
entry and special educational needs (SEN) primary school in
Battersea; the £50m, 900-place Willows High School and SEN
facility in Cardiff; a £34m secondary academy at Callerton in
Newcastle upon Tyne for the Department for Education (DfE);
Key highlights and performance
against KPIs
Revenue (£m)
+8%
1,044.1
966.6
819.9
22
23
24
Medium-term target £1bn
Operating profit1 (£m)
+19.3%
30.9
25.9
22.6
22
23
24
Operating margin1 (%)
+30bps
3.0
2.7
2.8
22
23
24
Medium-term target 2.5%–3.0%
1
Before exceptional building safety credit of £0.1m (2023: charge
of £11.5m). See note 2 of the consolidated financial statements.
Operating review continued
31
Strategic report
Strategic report
Operating review continued
Construction
During the year, work progressed at the £24m Alder Hey
Hospital surgical neonatal intensive care unit, the first
specialist facility of its kind in the UK; a new £14m community
diagnostic centre at St Margaret’s Hospital, Epping for The
Princess Alexandra Hospital NHS Trust; and multiple upgrades
for Mid and South Essex Foundation Trust’s Broomfield
Hospital in Chelmsford. Elsewhere, work completed on the
Norfolk and Norwich University Hospital’s £25m community
diagnostic and assessment centre.
Other sectors
Project wins included the £86m Devonshire Gardens
mixed-use redevelopment scheme for Railpen in Cambridge;
a £27m life sciences development in King’s Cross; a £32m
redevelopment and upgrade of a household waste recycling
centre and waste transfer station in Aldridge, West Midlands
for Walsall Metropolitan Council; a £32m major public realm
development for Plymouth City Council; a £10.5m upgrade
to Ashford Fire Station in Kent; and the £10m redevelopment
of Reading Central Library. The £43m residential project in
New Bailey Salford for English Cities Fund, being carried out
in collaboration with Mixed Use Partnerships, made good
progress in the period, while other completions included five
fire station projects across the UK, including the new £15.4m
Cosham Fire Station in Portsmouth.
Divisional outlook
The increased medium-term target for Construction is to
deliver an operating margin between 3.0% and 3.5% per
annum with an annual revenue target in excess of £1bn.
For 2025, based on its secured order book and the timing of
projects at preferred bidder stage expected to convert into
contract and commence in the year, the division’s operating
margin is expected to be towards the lower end of the revised
range and its revenues to slightly exceed £1bn.
the £25m Ravensdale special educational needs and
disabilities (SEND) school in Mansfield for Derby City Council;
the £19m Carleton High School in Pontefract; Maendy (£14m)
and Goetre (£20m) primary schools in South Wales; and the
£13m, 420-place Cable Wharf primary and SEN school in Kent
for Kent County Council and the DfE to support a growing
residential development.
During the year, work progressed on Orbiston Community
Hub, a £42m facility near Glasgow accommodating two
primary schools, a family learning centre and a community
centre; a £32m, 1,900-place all-through school in Abergavenny;
and the £21m new build and refurbishment of the School of
Veterinary Medicine at the University of Central Lancashire.
Completions in the year included: the £35m 150-place
Alconbury SEN school in Huntingdon; the £18m Pear Tree
SEND school in Stockport; the £13.9m Little Reddings Primary
School in Bushey, delivered via the DfE’s School Rebuilding
Programme; a £12m facility for Middlesbrough College to
deliver training in specialist engineering; an £11m three-storey
teaching block for Castle School in Thornbury, Bristol;
Limebrook School in Maldon, Essex, a new 420-place primary
school and nursery; the £24m London Institute for Healthcare
Engineering, a state-of-the-art life sciences facility for King’s
College London and Guy’s and St Thomas’ NHS Foundation
Trust; and a £19.5m ‘Living Lab’ public science centre for Anglia
Ruskin University.
Healthcare
Project wins included a £35m theatre and ward expansion
and refurbishment at Harrogate District Hospital; a £32m
expansion to create a new 48-bed ward block and imaging
facility at Milton Keynes University Hospital; a £9m extension
to The Grange University Hospital’s emergency department
in Cwmbran; and a £9m redevelopment of Bradford Royal
Infirmary’s maternity department.
Our strategy in action
Creating an inspiring and
sustainable learning environment
Prestley Wood Academy is a £36m SEND school for 150 pupils in
Alconbury Weald, Cambridgeshire. Facilities include two sensory
rooms, a state-of-the-art hydrotherapy pool, trampoline room and
soft play area. The landscaped design will support forest school
learning, specialist art creativity, and sport and fitness activities.
In line with the Council’s ‘Nearly Zero Energy Building Initiative’,
the team used CarboniCa, the Group’s intelligent carbon-reduction
tool, to help reduce the project’s carbon by 1,220 tonnes, for
example by re-assessing the foundation design, repurposing
material, using diesel-free equipment and solar site cabins, and
using a 25% PFA (coal waste) concrete mix. To save energy in
running the school, an air source heat pump system was installed
as well as 200 photovoltaic panels.
32
Morgan Sindall Group plc
Annual Report 2024
Infrastructure
We delivered a robust performance and
achieved our medium-term targets while
ensuring high-quality operational delivery.
Simon Smith
Managing Director
Key highlights and performance
against KPIs
Revenue (£m)
+18%
1,047.0
886.7
767.7
22
23
24
Medium-term target £1bn
Operating profit (£m)
38.5
38.5
29.5
22
23
24
Operating margin (%)
–60bps
3.7
4.3
3.8
22
23
24
Medium-term target 3.5%–4.0%
Operating review continued
The quick read...
Growth in revenue while operating profit in line with
prior year due to the timing and phasing of project
starts and completions
Order book up by 11%, mostly long term in nature
Positions secured on long-term programmes
including National Grid’s Great Grid Partnership,
Wessex Water’s AMP8 and Network Rail’s CP7
Eastern Framework
Medium-term target for operating margin increased
to 3.75%–4.25% from 2025
Infrastructure1 delivered another strong performance in the
year, with both profits and margin influenced by the timing
and nature of projects delivered through its frameworks
while still ensuring a high-quality operational delivery across
the business. Revenue increased by 18% to £1,047.0m
(2023: £886.7m) with operating profit of £38.5m, in line with
the prior year (2023: £38.5m), supported by an operating
margin of 3.7% in the middle of its targeted range of 3.5%–
4.0% (2023: 4.3%).
Infrastructure’s order book of £1,883m was 11% up compared
to the prior year (2023: £1,689m). The order book continues to
remain long term in nature, with around 98% derived through
existing frameworks.
The division remains focused on the key sectors of nuclear,
energy, water, highways and rail, with visible opportunities
in defence. Its markets have significant long-term committed
investment programmes in place, largely driven by
government and regulatory objectives. Infrastructure
continues to see its clients awarding large long-term
frameworks with its delivery partners, awarding projects
focused on delivering strategic outcomes over the term
of the framework.
Energy
Infrastructure secured a position on the £9bn Great Grid
Partnership, as part of the Accelerated Strategic Transmission
Investment projects. The Great Grid Partnership will build new
electricity network infrastructure required to reduce the UK’s
reliance on fossil fuels by connecting 50GW of offshore wind
by 2030. In Scotland, the division secured a position as a
strategic partner on ScottishPower’s £5.4bn programme of
contracts to deliver the biggest rewiring of the electricity grid
since its inception. The partnership will run for an initial five
years, with the option to extend up to 10 years.
1
Design results are reported within Infrastructure.
33
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Operating review continued
Infrastructure
Our strategy in action
Helping the UK transition
to green energy
Infrastructure has delivered an overhead electricity line upgrade
for National Grid that will enhance the power flow into London
and enable more clean energy projects in South England to be
connected to the UK electricity network.
The line, between Elstree substation just south of Watford and
Sundon substation just north of Luton, spans 35km, 104 overhead
line towers and several major roads. The division used new
‘CatchBlock’ technology that allowed a seamless replacement
of conductors from tower to tower, causing minimal disruption
to infrastructure and third parties.
Infrastructure employed 14 people on the project who had been
trained in overhead line work at a specially designed training centre
set up by the division in Stone, Staffordshire.
Elsewhere, work continued at Dinorwig in Wales, and
commenced at ZA in Hertfordshire as part of the RIIO T2
electricity construction EPC (engineer, procure and construct)
framework for National Grid. Work also continued in Shetland
for Scottish and Southern Electricity Networks, which includes
an 11km, 132kV twin circuit underground cable project and
construction of Gremista substation; this project will play a key
role in the connection of the Viking wind farm, capable of
generating 500MW.
Nuclear
Decommissioning works continued for Sellafield on the
Infrastructure Strategic Alliance and the £1.6bn Programme
and Project Partners contract. In addition, work progressed
on the 10-year Clyde Commercial Framework for the Defence
Infrastructure Organisation, while works completed on the
D58 facility for BAE Systems in the year.
Rail
The division secured a position on the CP7 Eastern Framework
for Network Rail, a £3.5bn framework which lasts through to
2029, adding to its position on the £2bn CP7 Wales and
Western Framework secured in 2023. Announced late in 2024,
the division was appointed by Network Rail as delivery partner
for the overhaul of the Liverpool Street station roof at £22m.
Work continued on the remodelling of Colindale station for
Transport for London, including a new ticket hall and step-free
access. Elsewhere, works continued to progress on the
extension to Beckton Depot and a project to upgrade
Surrey Quays station, both for Transport for London as part
of its London Rail Infrastructure Improvement Framework.
Several schemes for Network Rail continued to progress
at pace, including the Bangor to Colwyn Bay line, as part of
the CP6 Wales and Western framework, the lift scheme at
Liverpool Central station as part of the Merseyrail framework,
and the Northumberland Line extension project.
Highways
Infrastructure continued to deliver the £87m M27 project as
part of the National Highways’ Concrete Roads programme to
replace the concrete surface of motorways on major A roads
in England. As part of the same framework, work completed
on the A11 and A12 schemes, improving traffic flow safety
for local commuters.
Water
Work continued on various environmental improvement
projects and wastewater treatment upgrades as part of the
long-term AMP7 framework with Welsh Water, and the
division’s 30-year-plus relationship with Welsh Water
continues following its appointment on the AMP8 framework.
Adding to its water portfolio, the division also secured a
position on AMP8 with Wessex Water, as a capital delivery
partner over a five-year period. In addition, civil engineering
works continued to make good progress on the west section
of the Thames Tideway ‘super sewer’ project to help prevent
pollution in the River Thames, with the project on target to
complete in 2025.
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Annual Report 2024
Our strategy in action
Transforming a vacant
high street unit into a
vibrant community hub
Paisley Learning and Cultural Hub was recognised at the 2024
Scottish Property Awards as ‘ESG Refurbishment of the Year’.
The Victorian townhouse was transformed into a digitally
connected learning space, adding an extra floor and modern
frontage. The hub contains a library, children’s library and
storytelling area, outdoor terrace, community rooms, study area
and computer access.
BakerHicks provided civil and structural engineering services from
the initial feasibility study through to completion, conducting
extensive surveys, investigative works and structural modelling
to create the space Renfrewshire Council was looking for.
New foundations, steelwork and slabs within constrained spaces,
together with meticulous planning of the construction sequence,
helped retain much of the original building.
Design
In the BakerHicks design business, HMP Highland received
the final go-ahead for construction. Having been involved
from the feasibility design stage, BakerHicks will continue
to deliver multidisciplinary services, including architectural,
building information modelling, civil and structural, mechanical
and electrical, and principal designer services. The new facility
is set to be the first net zero prison in Scotland, with improved
education and health facilities to help with rehabilitation.
Work continued during the year on an innovative feed additive
facility for East Dunbartonshire Council in Dalry, North
Ayrshire to reduce methane emissions from cattle.
Divisional outlook
The increased medium-term target for Infrastructure is to
deliver an operating margin between 3.75% and 4.25% per
annum, with an annual revenue target in excess of £1bn.
For 2025, based on the timing of projects and the projected
type of work, Infrastructure’s operating margin is expected
to be in the middle of the revised range, while revenue is
expected to be closer to £1bn. This is underpinned by the
division’s continued focus on long-term client relationships,
disciplined contract selectivity, risk management and
project delivery.
Operating review continued
Infrastructure
35
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Property
Services
We have successfully completed our
business remediation programme and are
positioned to return to profit in 2025.
Jo Jamieson
Managing Director (reporting to Pat Boyle)
Operating review continued
The quick read...
Completion of business remediation programme
included a negotiated exit from a small number
of contracts and operational restructuring of key
existing contracts, which resulted in an operating
loss for 2024
Expected to return to modest profit in 2025
78% of the order book is for 2026 and beyond
Secured a position on the Pagabo facilities
management framework, supporting further
expansion into this market
In 2023, Property Services reported an operating loss due
to cost pressures and operational challenges, and initiated a
business remediation programme which concluded at the end
of 2024. Under the leadership of the new management team,
the division successfully negotiated both the resetting of
pricing levels and KPI levels for a number of contracts,
together with early releases from a small number
of underperforming contracts by way of mutual agreement.
The latter resulted in exit costs recorded in the first half
of 2024.
Key highlights and performance
against KPIs
Revenue (£m)
+21%
223.2
185.2
163.5
22
23
24
Operating (loss) (£m)
–6.0%
(17.8)
(16.8)
4.3
22
23
24
Medium-term target £7.5m
Operating margin1 (%)
+110bps
(8.0)
(9.1)
2.6
22
23
24
1
Before intangible amortisation of £0.5m (2023: £2.9m).
36
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Annual Report 2024
Operating review continued
Property Services
Elsewhere the division carried out a review of existing contract
assets with impairments recognised, while also concluding its
operational restructuring efforts across a number of its key
contracts to achieve efficiencies, with improvement plans
now implemented.
The impact of the above events has resulted in an operating
loss in the year of £17.8m (2023: loss of £16.8m). While
revenue increased by 21% to £223.2m (2023: £185.2m),
the growth is driven by increased volumes of planned repair
works for existing clients seeking to improve the condition
of their residential assets. While the remediation programme
was underway during the year, only a small number of less
material contracts were bid for.
At the year end, the secured order book was £887m, down
40% from the prior year (2023: £1,478m), as revenues were
removed for the unexpired term for those contracts which the
division had negotiated an early release from. Of the order
book remaining, 78% is for 2026 and beyond.
During the year, Property Services secured a two-year contract
with The Guinness Partnership to deliver planned works in the
London and South regions and was awarded a place on the
Pagabo facilities management framework, which will support
further expansion into this market. The division continues
to work with four existing contracts to deliver retrofit and
decarbonisation works under the Department for Energy
Security and Net Zero’s Social Housing Decarbonisation Fund
Wave 2.1, with a combined two-year value of £31m.
Our strategy in action
Improving energy efficiency
for residents
Property Services has partnered with Amplius (formerly Longhurst
Group) to improve the energy efficiency of 581 homes throughout
the East Midlands, North Lincolnshire and West Norfolk by
mid-2025. The £15m project received grant funding from the
government’s Social Housing Fund.
The upgrades include wall and loft insulation, replacement
windows and doors, draught-proofing and low-carbon heating.
During 2024, the energy ratings of over 450 properties were
improved from Energy Performance Certificate band D and below
to band C, supporting the health and wellbeing of residents and
reducing carbon emissions and running costs.
The team engaged regularly with residents to encourage them to
sign up to the works and reassure them about potential impacts.
Divisional outlook
The medium-term target for Property Services is to deliver
£7.5m operating profit per annum.
Following the successful completion of the remediation
programme, the division is now positioned to return to
a modest profit in 2025.
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Responsible business strategy and performance
Driving sustainable growth
and creating shared value for
the communities we serve
Overview
As the UK’s leading partnerships, fit out and construction
services group, we have a significant opportunity to create
lasting value for people, planet and profit. With the built
environment contributing around a quarter of the UK’s total
carbon emissions, it is vital that we play our part to accelerate
the transition to a low-carbon economy by setting near- and
long-term commitments to decarbonise our activities and
reduce our value chain emissions. At the same time, we must
also ensure that our projects continue to support the UK’s
housing, regeneration, development and infrastructural needs
by generating long-term value for business and society to
deliver a fair and just transition.
Our responsible business strategy supports our ambition
to drive sustainable growth and create shared value for the
communities we serve. Our expertise in partnerships enables
us to collaborate with local authorities and housing
associations to support the government’s affordable housing
and social infrastructure plans. Our focus on fit out and
maintenance enables us to reimagine spaces in healthier
and more sustainable ways. Finally, our construction projects
establish vital infrastructure and buildings that keep the
country running – from roads and railways to schools
and hospitals.
Our strategy
Our responsible business strategy is driven by our five Total
Commitments, which address the Group’s most material
environmental, social and governance (ESG) issues. By taking
targeted action through our divisions, we are scaling our
sustainable and responsible business activities to drive
progress across each of our five priority areas.
Our Total Commitments support six of the UN Sustainable
Development Goals where our activities can make the most
significant impact. Our strategy is driven by our Core Values,
which ensure we adopt a consistent set of behaviours across
our decentralised organisation, including our commitment to
operating with the highest standards of business ethics and
conduct in all that we do.
We measure our progress through a series of medium- and
long-term KPIs and targets.1 These are reviewed periodically
to ensure they remain relevant and ambitious as our business
continues to grow.
1
Our responsible business metrics represent our UK operations only,
with the exception of our carbon emissions data, which also includes our
European operations.
2024 progress and highlights
We continued to decarbonise our activities in 2024 and drive
progress against our net zero commitments. We retained our
AAA MSCI ESG rating for the fourth consecutive year and an A
for CDP Climate for the fifth year. In August, we published our
first Transition Plan, which details our strategy for meeting our
medium-term science-based targets of a 60% reduction in our
Scope 1 and 2 emissions and a 42% reduction in our Scope 3
emissions by 2030, as well as our longer-term target of a 90%
reduction in Scope 1, 2 and 3 emissions by 2045 (see page 44
for more detail).
To identify targeted emissions reduction opportunities
across the Group, all divisions conducted internal
decarbonisation audits during the year. We also updated
our Scope 3 emissions inventory to improve the accuracy
of our data and track our ongoing performance and progress.
Our Total Commitments
Our five Total Commitments drive ESG action
across the Group by targeting our
key material issues.
Protecting
people
Developing
people
Improving the
environment
Working
together with
our supply chain
Enhancing
communities
Our Total
Commitments
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Morgan Sindall Group plc
Annual Report 2024
Responsible business strategy and performance continued
This has enabled us to disclose our Scope 3 emissions across
all relevant categories for the first time (see page 45).
Our people are the lifeforce of our business and we depend
on them to deliver services that delight our customers every
day. To support their needs, we offer an inclusive and
innovative culture that inspires them to achieve the
improbable. During the year, we reinforced our ethos of zero
harm by setting new leading health and safety indicators
(see page 40). We also reinforced our commitment to
supporting and developing our people, while securing new
opportunities for the next generation of leaders, through
training and development opportunities, apprenticeship roles,
graduate schemes and student placements (see page 43).
As a business that operates at the very heart of communities,
it is vital that we identify ways to accurately measure and
increase the social and economic impact our projects have
on society. In July 2024, in partnership with the Housing
Associations’ Charitable Trust (HACT) and Simetrica-Jacobs,
we launched the Built Environment Bank, an online tool to
measure the value we are creating through our projects.
Our divisions also continued to participate in a range
of community activities, including educational programmes,
employability initiatives and environmental projects
(see pages 50 and 51). The Social Value Portal has calculated
that the Group has contributed £4.6bn in social value since
October 2023.
More information about the Group’s responsible business
progress can be found on our website.
Importance to stakeholders
Importance to the business
We conduct a materiality assessment every two years to
identify and rank the ESG issues that are most important
to our stakeholders and business over the medium term.
Our last double materiality assessment was conducted in
2023, where we received input from 2,680 stakeholders,
including 2,125 employees and 555 external stakeholders.
The process was aligned to the Future-Fit Business
Benchmark and the UN Sustainable Development Goals
to ensure rigour and alignment to relevant topics and
standards. The survey was also informed by the Global
Reporting Initiative’s sustainability context principle and the
Sustainability Accounting Standards Board’s five-factor test.
In 2025, we will undertake a refreshed double materiality
assessment to align our approach to emerging regulatory
standards, which will guide our responsible business
strategy and future reporting.
Materiality assessment
Protecting people
1. Physical and mental health, safety and wellbeing
2. Fair employment and no modern slavery
See pages 40 and 41
Developing people
3. Employee capabilities are strengthened and expanded
4. Diversity and inclusion
5. Youth training and employment
See pages 42 and 43
Improving the environment
6. Water use is minimised and socially equitable
7. Air quality is maintained to highest standards
8. Zero avoidable waste
9. Mitigation and adaptation to climate change
10. Protecting ecosystems
11. Net zero progress
See pages 44 to 47
Working together with our supply chain
12. Resilient, responsible and engaged supply chain
13. Diverse and local supply chain (SMEs)
See pages 48 and 49
Enhancing communities
14. Positive environmental and social
procurement outcomes
15. Enhanced community health and wellbeing
See pages 50 and 51
Governance
16. Ethical business and governance
See pages 38 and pages 81 to 134
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Responsible business strategy and performance continued
Creating a culture of safety
The health, safety and wellbeing of our people and the
subcontractors who work on our sites is our highest priority.
We reinforce safe practices by creating a culture that
promotes positive behaviours, compliance and accountability.
During the year, our protecting people forum brought
together divisional health and safety leads to implement
processes and procedures throughout the Group, including
targeted actions, training, and safety awareness initiatives.
In 2024, the forum established a new set of leading indicators
to better anticipate and prevent avoidable incidents while also
increasing the number of positive interventions that take
place. Additionally, the forum worked on implementing a new
data management system to strengthen site supervision and
improve our ongoing performance monitoring processes.
In 2024, over 90% of projects were accident-free and RIDDOR-
free. Subsequently, our LTIR decreased marginally to 0.23
across the Group (2023: 0.24). While we have made strong
progress to date, there is still some way to go to achieve our
interim LTIR target of 0.21 by 2025. We are confident that our
improved data collection, new leading safety indicators and
increased positive interventions will enable us to achieve
further reductions over the coming year.
Promoting responsible behaviours
We empower our divisions to establish targeted health and
safety programmes that are applicable to the bespoke nature
of their work and projects. Driven by our divisional health
and safety teams, our first priority is incident prevention.
To deliver this consistently, we provide effective onboarding,
on-site training and awareness exercises, as well as regular
near-miss reporting to ensure that all unsafe behaviours,
hazards or near misses are reported.
In the unfortunate event that an incident does occur, a
detailed investigation is undertaken to ensure that all lessons
are captured, tracked and learned from. This typically involves
targeted updates to policies, refresher training, new learning
bulletins and detailed safety briefings. To ensure consistency
in our approach, all divisions hold ISO 45001 accreditation for
Occupational Health and Safety Management Systems and
ISO 9001 accreditation for Quality Management, with
BakerHicks holding SafeContractor certification.
In 2024, effective governance was reinforced through regular
training. For example, Infrastructure rolled out a series of
protecting people workshops to over 2,000 colleagues, which
were delivered by 30 internal facilitators. The training received
a 98% positive feedback rating, with 93% of participants saying
they would recommend it to a colleague. Fit Out embedded
best-practice health and safety principles from project
implementation by inviting its health and safety team to
attend all project pre-start meetings; Construction rolled out
a series of immersive learning programmes covering key
topics such as fire safety and buried services; and BakerHicks
established a 100% Safe Ambassadors network to deliver
targeted safety initiatives across all its locations.
Protecting
people
The quick read...
Introduced new leading safety indicators across the
Group while also enhancing division-specific metrics
Strengthened safety data management to
provide detailed insights into performance and
identify targeted actions
Over 90% of projects accident-free and RIDDOR1-free
Collaborated with leading construction companies
to re-energise awareness of modern slavery in
our industry
2024 progress
2024
0.23
lost time incident rate (LTIR)2
2025 target
0.21
2030 target
0.18
Horizon ambition
Zero incidents
1
Reporting of Injuries, Diseases and Dangerous Occurrences
Regulations 2013.
2
Number of lost time incidents x 100,000 divided by the number of hours
worked. Lost time incidents are those resulting in absence from work for
a minimum of one working day, excluding the day the incident occurred.
We are committed to safeguarding our people
and partners by implementing safe and healthy
workplace practices. By putting in place rigorous
measures and promoting our high standards of
conduct across the value chain, we are protecting
people at every stage of their journey with us.
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Annual Report 2024
Responsible business strategy and performance continued
Protecting people
Supporting physical and mental wellbeing
In addition to our high standards of health and safety across
the Group, we are committed to encouraging our people to
be fit, healthy and resilient. For us, this means putting in place
effective measures to support their physical, emotional and
mental wellbeing. As of 2024, 68% of employees across the
Group received private medical insurance and 96% were
covered by life insurance. We also offer a comprehensive
benefits package that includes a digital GP service, a dedicated
employee assistance programme and a range of other leading
benefits (see page 43).
Our divisions continued to promote health-related activities
and targeted campaigns throughout the year. For example,
Infrastructure conducted around 2,000 colleague health and
wellbeing assessments that included completing a lifestyle
analysis questionnaire. Through the assessment and
recommendations provided, many have taken active steps
to seek medical intervention or pursue a healthier lifestyle.
In Property Services, our team of qualified mental health first
aiders were on hand throughout the year to assist employees
in need, and in Mixed Use Partnerships, strong progress was
made through the achievement of Great Place to Work
accreditation for Employee Wellbeing.
Our work to deliver improved physical and mental wellbeing
extends beyond our employees to the users of our buildings
and spaces. All our divisions participate in the development
of WELL Building-, BREEAM- or DREAAM-rated projects that
require health and wellbeing principles such as air, water,
nourishment, light, fitness, comfort and mind to be
incorporated in building design and functionality.
Upholding human rights
We are committed to upholding the highest standards of
human rights within our business and across our value chain
by treating everyone who interacts with our business with
dignity, wellbeing and respect. Our human rights policy
outlines our support of the UN Guiding Principles on
Business and Human Rights and the UN Universal Declaration
of Human Rights. This includes a commitment to the
principles of diversity and inclusion, non-discrimination and
non-harassment, prevention of human trafficking, elimination
of forced and child labour, workplace health and safety,
freedom of association, and supply chain compliance.
To ensure alignment across the Group, our Code of Conduct
sets out the behaviour we expect of our people when
engaging with our clients, colleagues, suppliers and
communities. The Code is supported by our Supplier Code
of Conduct and our Modern Slavery Statement, which outline
our obligations with regard to eliminating any and all forms of
human trafficking and forced labour from within our business
and across our supply chain. During the year, we continued
to raise awareness of modern slavery and the steps our
employees can take to prevent it (see case study below).
In 2024, we continued to promote our confidential
whistleblowing service, ‘Raising Concerns’, independently
operated by Safecall, to encourage our people to report
any concerns or forms of non-compliance without fear of
retaliation. In 2024, we received 36 calls to the hotline and
our investigations found no instances of modern slavery
within our business or in our immediate supply chain.
Eliminating modern slavery
in construction
In 2024, we partnered with 11 construction companies and labour
agencies to re-energise awareness of modern slavery in our
industry and increase the chances of exploitation being reported.
Recognising the importance of training programmes and site
inductions in raising awareness among site workers, we
commissioned anti-slavery charity Unseen UK to produce a
powerful film that highlights the everyday reality for victims of
modern slavery and demonstrates signs of exploitation that site
teams can look out for. The photo to the left is a still from the film.
The film was screened in October 2024 at the Supply Chain
Sustainability School’s ‘Built Environment Against Modern Slavery’
event, and has been shared on the social channels of all partners
involved in the project to extend its reach across the sector.
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Responsible business strategy and performance continued
Becoming an employer of choice
Talented people are critical to our success and we are
committed to supporting them by providing a wide range of
skills development opportunities, competitive benefits and
attractive rewards. In doing so, we seek to create a unique
culture that encourages our people to think differently to
achieve their ambitions and delight our clients.
To drive consistent action across the Group, our HR forum
meets monthly to bring together divisional HR leads to share
ways of working and develop joined-up solutions to meet the
evolving needs of our people. This includes identifying ways to
improve skillsets, provide career development opportunities,
strengthen core capabilities and support employees on their
career journeys.
Accreditation remains a critical way to track progress in our
ambition to be an employer of choice. In 2024, several of
our divisions held or maintained their Investors in People
accreditations: Construction re-accredited its Platinum status,
with Infrastructure, Partnership Housing and Mixed Use
Partnerships maintaining their Gold status. Additionally,
Mixed Use Partnerships achieved Great Place to Work and
Great Place to Work for Women accreditations.
Driving skills and career development
By consistently investing in the skills, knowledge and expertise
of our people, we are creating a culture of leadership and
innovation across our divisions. In 2024, employees
participated in over 26,000 training days, covering a broad
mix of on-the-job activities, e-learning and formal training.
While the average number of training days per employee
has remained flat at 3.2 days, in 2025 we will continue to
work with our divisions to develop action plans to increase
employee uptake in training. We will also continue to formalise
our performance reviews, talent-mapping exercises and
skills-sharing forums to enhance leadership development.
Our approach to career development begins with our
recruitment process, which we aim to make equitable, fair and
attractive to prospective employees. In 2024, several of our
divisions introduced diversity steering groups to explore ways
of attracting new and diverse talent. We also enhanced our
internal recruitment processes and succession planning to
retain talented people within the Group.
Leadership development remained a critical focus in 2024.
In our divisions, Construction introduced an online mentor
network to pair over 160 mentors and mentees across
functions and regions to make new connections and promote
leadership skills. Fit Out continued to focus on embedding its
Perfect Delivery and exceptional experience ethos among
new recruits by requiring all starters to attend a two-day
introductory course. Additionally, Partnership Housing
refreshed its recruitment process and onboarding event for
new employees to embed leadership skills from day one.
Developing
people
The quick read...
Expanded our range of employee rewards and
benefits to continue to attract and retain top talent
Increased apprenticeship positions to support youth
development opportunities and bring in new skillsets
Embedded initiatives to eliminate bias and enhance
diversity and inclusion across our divisions
Continued to develop our leadership training
programmes
2024 progress
2024
3.2
training days1 per employee on average
2025 target
5 days
2030 target
6 days
Horizon ambition
7 days
1
A training day is a minimum of six hours’ training.
Our innovative and open culture facilitates our
purpose to harness the energy of our people to
achieve the improbable. We provide a wide range
of tools to help our employees meet their personal
ambitions while driving our success. We are also
committed to creating a diverse and innovative
workplace that extends opportunities to our own
workforce and the next generation of leaders.
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Annual Report 2024
Responsible business strategy and performance continued
Developing people
Creating a diverse culture
It is vital that we create an open and dynamic workplace that
is reflective of the communities we serve. While we recognise
that the construction industry has made progress in extending
opportunities to less represented demographics in recent
years, we know there is much more work to be done to drive
progress across the built environment sector.
To play our part in attracting new and diverse talent, we
participate in many national partnerships, including with
Women into Home Building (via the Home Builders
Federation), the Construction Inclusion Coalition, Inclusive
Employers and BuildForce UK. These networks enable us to
promote the construction industry to new pools of talent
who may not have considered a role in the sector. We also
give full and fair consideration to job applications from those
with disabilities; we are committed to making reasonable
adjustments to their roles and responsibilities, and offer the
training and support they need to progress in their career.
We are passionate about enhancing female inclusion and
ethnic diversity across the Group. In 2024, 26% of our UK
workforce were women, including 27.3% of our Group
management team and 42.9% of the Board (see pages 96
and 97).
Our mean gender pay gap was 25.7% in 2024 (2023: 26.8%)
and our median gender pay gap was 28.9% (2023: 29.0%).
Eleven percent of our employees self-identified as being from
an ethnic minority background (2023: 10%). We will persist in
our efforts to shift perceptions around our industry to attract
new and diverse talent, while also supporting and encouraging
the development of diverse talent into leadership roles.
During the year, we continued to implement initiatives,
such as conscious inclusion training, to support, develop
and promote gender diversity across the Group. Additionally,
Construction revised and updated its people policies, including
enhancing its set of family-friendly policies. Mixed Use
Partnerships improved its ranking with Great Place to Work
for Women from 100th position in 2023 to 28th in 2024,
while Property Services refreshed its diversity forum to drive
further action.
Supporting employment and employability
We believe in providing employment and employability
opportunities to the next generation of industry leaders
by providing apprenticeships, graduate programmes and
immersive learning opportunities to emerging talent. In 2024,
our direct employment of apprentices increased to 458
(2023: 359) and our teams sought to provide a broad range
of engaging and educational work experience opportunities.
In 2024, we exceeded the 5% Club’s target for employment
of apprentices, graduates and sponsored students, with
four of our divisions retaining or achieving Gold Standard
membership (see below table). In addition, 588 employees
participated in National Vocational Qualifications and/or
professional qualifications. See our responsible business
data sheet on our website for more metrics on how we
develop our people.
2024
2023
Apprentices
458
359
New graduates recruited
71
82
Students sponsored
41
42
Total
570
483
Percentage of total employees1
7.0%
6.0%
1
Based on total number of UK employees at 31 December 2024.
Our divisions also continued to hold workplace-based sessions
to boost employability skills. For example, Property Services
hosted a cohort of apprentices at its London Wall office for its
annual Apprenticeship Academy, while Infrastructure’s rail
team partnered with non-profit organisation Girlguiding to
deliver engineering days to young girls through the
Northumberland Line project.
As well as helping young people find their feet in the
workplace, we are passionate about providing working
opportunities to other underrepresented groups, including
veterans and people with disabilities or neurodiversity
requirements. In 2024, we announced a major national
corporate partnership with BuildForce UK to provide career
opportunities in construction to skilled former service
personnel. Several of our divisions also worked with Building
Heroes to deliver construction skills training to veterans.
Providing competitive rewards and benefits
To attract the best talent from our industry and beyond,
we offer competitive wages, employee rewards and
industry-leading benefits. In 2024, our divisions enhanced
their rewards and benefits offer to extend the range of
physical, financial and wellbeing support available for
our people.
We pay the real living wage or above as minimum practice,
and several of our divisions are accredited Living Wage
Foundation employers. We also respect our employees’ right
to freedom of association and collective bargaining, and
currently 3.5% of our employees are covered under one of
these schemes. More about our remuneration approach and
our employee share plans can be found on page 113.
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Responsible business strategy and performance continued
Targeting net zero carbon by 2045
We are committed to identifying ways to reduce emissions in
our direct operations while also providing effective solutions
to decarbonise our industry. For this reason, we resubmitted
our carbon targets for validation by the Science Based Targets
initiative (SBTi) in 2023 to align to a more ambitious 1.5ºC
reduction scenario.
We recognise that our climate goals are ambitious; however,
by taking proactive steps across our divisions we are making
positive progress. In 2024, we were named as one of the
Financial Times’ Europe’s Climate Leaders 2024 as part of the
Climate Leader Special report highlighting the most successful
companies in reducing their core emissions. We also
continued to score highly in external climate ratings, retaining
an A for CDP Climate for the fifth year running and an AAA
MSCI rating for the fourth consecutive year.
To enhance transparency and disclosure, we published
our first Transition Plan in August 2024, detailing our
decarbonisation roadmap to 2045. Furthermore, we have
reported our Scope 3 emissions for the first time in this year’s
annual report (see page 45). Our newly approved net zero
targets commit us to reducing our Scope 1 and 2 emissions
by 60% for 2030 and by 90% for 2045, as well as our Scope 3
emissions across all relevant categories by 42% for 2030
and by 90% for 2045. In addition, we have maintained our
commitment to achieving a fully electric vehicle fleet by 2045.
Further environmental performance metrics can be found
in our responsible business data sheet on our website.
1
The 2019 baseline for Scope 1 and 2 emissions was 20,903 tonnes CO2e.
2
The 2020 baseline for all relevant Scope 3 categories is 1,300,271 tonnes
CO2e. This figure was recalculated in 2024 to apply new methodologies
and assumptions. We have chosen to disclose our Scope 3 emissions
across all relevant categories for the first time to align with our net zero
targets. We previously reported ‘operational’ Scope 3 only (categories 3,
5 and 6).
3
Our net zero targets are approved by the SBTi and the remaining 10%
of residual carbon emissions will be offset.
See Appendix on pages 197 and 198 for more information, including
emission scope definitions.
Improving the
environment
The quick read...
Reduced our Scope 1 and 2 emissions by 44% while
helping clients decarbonise
Deployed our intelligent software tool CarboniCa
on 218 new projects
Continued to support our three natural capital
projects at Blenheim, Lakenheath and the Great
North Bog
Conducted internal decarbonisation audits to
identify targeted emissions reduction opportunities
2024 progress
2024
44%
reduction in Scope 1 and 2 carbon emissions
from 2019 baseline1
2024
1%
increase in Scope 3 carbon emissions
from 2020 baseline2
2025 target
30%
2025 target
no target due to this being a new KPI
2030 target
60%
2030 target
42%
2045 target3
90%
2045 target3
90%
We are decarbonising our activities and delivering
solutions to accelerate the transition to a low-carbon
economy. Through our science-based targets, we
are committed to achieving net zero across our own
operations and value chain by 2045. We are also
passionate about conducting our activities in ways that
support nature, regenerate green spaces and help
our clients achieve biodiversity net gains.
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Direct emissions reduction pathway
Scope 1 and 2 trajectory to achieve a 60% emissions reduction by 2030
Responsible business strategy and performance continued
Improving the environment
Scope 1 and 2 emissions
During the year, we continued to implement initiatives to
reduce our direct emissions in line with our 2030 and 2045
science-based targets. These emissions stem mainly from
the use of bulk fuel for generators, cabins and construction
machinery, purchased electricity, and emissions from our
company fleet. By the end of 2024, we had achieved a 44%
reduction in Scope 1 and 2 emissions against a 2019 baseline.
While our absolute year-on-year emissions increased marginally
by 1% to 11,684 tonnes CO2e (2023: 11,430 tonnes CO2e),
we have continued to improve our operational efficiency,
reducing our carbon intensity by 7% from 2023 and by 62%
since 2019. As illustrated in the chart below, we remain on
track to deliver our 60% reduction target by 2030.
In 2024, we increased the number of electric and hybrid
vehicles in the Group fleet to 72% (2023: 64%). Electric-only
vehicles make up over a third of our fleet, which means we
remain on track to transition to a fully electric fleet by 2045.
To drive consistent action across the Group, we conducted
internal decarbonisation site audits in 2024. These
assessments will help to accelerate progress towards our
net zero ambitions through targeted initiatives such as the
deployment of new energy-monitoring systems, switching
to renewable energy tariffs, introducing more efficient
machinery and increasing our use of alternative fuels
such as hydrotreated vegetable oil over white diesel.
To ensure robust risk management, all sites maintained
their ISO 14001 certification for environmental management.
We also increased our internal carbon charge to £90 per tonne
of CO2e emitted to encourage our divisions to take consistent
steps to decarbonise their activities (2023: £70 per tonne).
In 2025, we will be increasing this to £115 per tonne. Capital
raised through the charge is allocated to a fund which is used
to invest in environmental restoration and high-quality carbon
offset projects (read more about our Blenheim, Lakenheath
and Great North Bog initiatives on page 47).
Scope 3 emissions
Our Scope 3 emissions account for c.99% of the Group’s
overall carbon footprint. The most significant of these derive
from the products and services that we procure, including the
embodied carbon in the materials we use, as well as the
estimated carbon emitted from the operation of the buildings,
homes and infrastructure we develop. As Scope 3 emissions
are complex to measure, it is vital that we collaborate with our
clients and supply chain partners to influence upstream and
downstream data capture and emissions reductions.
To improve the transparency of our reporting and drive
progress against our emissions reduction targets, we are
reporting our total Scope 3 emissions data for the first time.
Previously, we reported Scope 3 emissions relating to business
travel, waste, and fuel- and energy-related activities; however,
we have now updated our disclosure to include all material
categories (see Appendix on page 198).
In 2024, our Scope 3 emissions amounted to 1,314,055 tonnes
CO2e. This represents an increase of 1% from our 2020
baseline and a 6.5% increase from 2023 due to the significant
growth in our business activities. By continuing to improve the
accuracy of our supplier data, we hope to identify targeted
opportunities to decarbonise our value chain in 2025 to
remain on track to achieve our medium- and long-term
commitments.
2019
tonnes CO2e
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
0
5,000
10,000
15,000
20,000
25,000
1.5ºC pathway
Emissions and
reductions to date
Scope 2
Scope 1
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Responsible business strategy and performance continued
Improving the environment
A full breakdown of our emissions, including our carbon
intensity, can be found in our Streamlined Energy and Carbon
Reporting (SECR) section on pages 73 and 74.
During the year, we continued to onboard major suppliers to
deliver automated Scope 3 emissions reporting to improve the
accuracy of our data set (see page 49). We also updated our
Scope 3 emissions data across all 15 categories using new
divisional data to broaden our focus. Subsequently, 2020 data
was rebaselined across categories where new criteria and
assumptions were applicable; see Appendix on pages 197 and
198 for baseline updates and relevant Scope 3 categories.
In addition to verifying our Scope 1 and 2 emissions, we
began working towards validation of our Scope 3 emissions
methodology in 2024 and our Construction and Fit Out
divisions received external validation for their Scope 3
emissions. We will continue to encourage our divisions
to externally validate their Scope 3 emissions in 2025
and beyond.
Helping our clients decarbonise
One of the most effective ways we can combat climate change
is by empowering our clients not only to reduce emissions but
also to actively avoid them by making more sustainable choices.
In 2024, we continued to promote our RICS-approved
CarboniCa intelligence tool to help our teams, clients,
designers and supply chain partners identify ways to map
and reduce project emissions, including embodied carbon.
This industry-leading software undertakes a Whole Life
Carbon Assessment to highlight the most carbon-intensive
elements of a project and recommend lower-carbon
alternatives. By deploying this early in the design stage of a
project, CarboniCa can generate significant emissions savings.
Since the release of the tool in May 2022, it has been used
on around 650 projects, with 218 new projects adopting it
in 2024. Infrastructure deployed CarboniCa across its
Programme and Project Partners pipeline of 20 major projects
in Sellafield, West Cumbria, and Construction educated all its
staff on use of the tool through its carbon training roadshow.
Throughout the year, we also continued to work with clients
and suppliers to reduce embodied carbon through services
such as post-occupancy evaluations. To drive further
environmental action across our value chain, we became
Madaster UK Pioneers in 2024. This will enable us to influence
the development of ‘material passports’ that store all
information about a material and Environmental Product
Declarations (EPDs) that deliver improved environmental
outcomes across the industry.
To build climate expertise within the business, we delivered
training to upskill our people while promoting initiatives such
as the 10-tonne challenge, which incentivises teams to reduce
project emissions by at least 10 tonnes of carbon. Since 2021,
Construction has achieved savings of over 44,367 tonnes
through 111 different 10-tonne challenge project submissions.
Infrastructure also launched a 20-tonne challenge on World
Environment Day which resulted in the creation of fuel-free
site standards.
Number of projects using CarboniCa
0
100
200
300
400
500
600
700
800
2020
2021
2022
2023
2024
Delivering homes of the future
As well as helping our clients reduce and avoid emissions,
we want to leverage our expertise and strong supplier
relationships to develop innovative, sustainable and cost-
effective housing solutions that support the UK’s housing
goals. During the year, we continued to deliver affordable
housing projects and solutions aligned to best-practice built
environment frameworks and standards.
In 2024, Mixed Use Partnerships became the largest private
developer to join the Passivhaus Trust, delivering 96
affordable homes built to the sustainability standard as part
of its Greenhaus development in Salford. Work has since
commenced on Willohaus to create a further 100 homes
through the £2.5bn Crescent Salford regeneration. Property
Services continued to work with Amplius (formerly Longhurst
Group) to retrofit its portfolio of homes under the Department
for Energy Security and Net Zero’s Social Housing Fund. At the
end of 2024, 451 homes were retrofitted with energy-efficient
features under the scheme (see page 37 for more detail).
In addition, Partnership Housing launched its Tomorrow
Home pilot programme to trial sustainable technologies in
two eco-friendly demonstration homes that will inform new,
cost-effective housing specifications.
By promoting retrofit and fit out projects that reduce the
energy consumption of existing buildings, we can also deploy
solutions that deliver more sustainable buildings and homes.
In 2024, approximately 17% of Construction’s live projects
were retrofit jobs that include elements that will deliver
improved energy efficiency through insulation and the use
of more sustainable construction materials.
Reducing resource use
We are committed to reducing waste generated on our sites
by working with our supply chain and waste management
partners to embed circular solutions that deliver zero
avoidable waste. In 2024, waste generated across the Group
increased to 791,612 tonnes (2023: 485,722 tonnes) due to the
growth of our projects and improved waste reporting. Despite
this, we have increased the amount of waste diverted from
landfill to 97% (2023: 94%).
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Annual Report 2024
Responsible business strategy and performance continued
Improving the environment
Our divisions continued to engage in initiatives to target
waste reduction and improve recycling throughout the year.
BakerHicks made positive strides by setting waste
management plans for all its EPCM (engineering, procurement
and construction management) projects. Construction
continued to participate in the Pallet Loop initiative to reuse
and repurpose wooden pallets used on site. Finally,
Partnership Housing diverted 99.9% of waste from landfill
in 2024 through its various activities and waste reduction
initiatives throughout the year.
Divisional efforts were supported by our Group waste desk,
which provides in-time notifications for divisions to monitor
how efficiently waste containers and skips are being used on
projects. Most importantly, the waste desk includes a tracker
which applies a monetary and carbon cost to generated
waste, which incentivises teams to take action to seek
further reductions.
Beyond our own operations, we are helping our clients
to reduce project waste through CarboniCa, which also
incorporates water use and waste management data in
addition to its carbon module. One of the key features of
the tool is its recommended use of timber frames instead
of steel ore core components on projects.
Creating natural capital
To reach our 2045 net zero commitment, we will use credible
UK-certified offsets on our remaining residual emissions.
To achieve this, our strategy is to invest in high-quality projects
that enhance biodiversity and contribute to a healthier climate
for local communities. In 2024, we continued to work on our
three legacy natural capital projects which, as well as helping
to address climate change, support the Group by enabling us
to obtain carbon offset certification.
We have completed work to plant nine woodlands and around
270,000 trees at the Blenheim Estate in Oxfordshire as part of
the Dorn & Glyme Woodlands project. As of 2024, the project
has been successfully validated by the Woodland Carbon
Code. Due to our critical investment, around 70,000 Peatland
Carbon Units have been created, of which the Group owns
20,000 units. Separately, our partnership with Lakenheath
and the Royal Society for the Protection of Birds (RSPB) has
enabled RSPB to purchase 54 hectares of land next to its
Lakenheath Fen reserve in Suffolk, which has been converted
into rich peat, biodiverse wetland. Finally, our support of
the Great North Bog initiative will restore 300 hectares
of damaged blanket bog in the North Pennines AONB
(Area of Outstanding Natural Beauty), UNESCO Global
Geopark in Yorkshire (see case study below).
To further contribute to the protection of natural ecosystems,
our divisions are required to complete BNG (biodiversity net
gain) assessments on all new projects. This requires teams
to measure the impact a project will have on waterways,
hedgerows and habitats and to develop an action plan to
leave the site with at least a 10% biodiversity improvement.
Throughout 2024, divisions participated in nature project
development, natural habitat restoration and rewilding
initiatives to meet their BNG targets. For example,
Construction is partnering with Groundwork UK to deliver
14 biodiversity improvement projects either on or near
completed sites, while Mixed Use Partnerships enhanced
green and blue spaces as part of its Hale Wharf development
in line with its ambition to achieve a 15% BNG on its projects.
Investing in peatland restoration
to tackle climate change
Peatlands are among the most carbon-rich ecosystems on earth,
storing twice as much carbon as the world’s forests. As a result,
healthy peatlands provide benefits to nature and society, as well as
being vital for tackling climate change.
In February 2023, we announced our third natural capital project
to support the Great North Bog initiative. Working in collaboration
with regional partners in the North Pennines AONB, UNESCO
Global Geopark and the Yorkshire Dales National Park, the project
will locate, develop and restore 300 hectares of severely damaged
blanket bog which stores up to 400 million tonnes of carbon.
By adopting a landscape approach over nearly 7,000 sq km of
peatland, our contribution will help to restore these once vibrant
natural habitats while also contributing to the UK’s climate and
carbon sequestration targets.
At the end of 2024, rewetting of 11 sites had commenced and our
first project contract to secure Peatland Code Units was secured.
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Responsible business strategy and performance continued
Establishing strong relationships
We depend on our suppliers to deliver high-quality solutions
and services that enable us to exceed our stakeholders’
expectations. By forging close relationships with our preferred
partners, we are helping to secure our supply chain, build trust
and establish strong standards of business ethics and conduct
across the value chain.
In 2024, we grew our Morgan Sindall Supply Chain Family
of preferred suppliers and manufacturers to 416 members
(2023: 406) who continue to benefit from tailored training,
on-site advice, access to contract information and dedicated
relationship management teams. During the year, 77% of
Group spend by value was with Supply Chain Family members
(2023: 75%).
To encourage ongoing engagement and dialogue, we host
regular engagement sessions and annual events to bring our
suppliers together. Our 2024 event was held at Silverstone
and was themed ‘Embracing the digital frontier’. During the
day, procurement partners were invited to showcase their
businesses while demonstrating how they are using
technology to future-proof their activities. The event was
attended by over 1,200 partners and resulted in thousands
of conversations which are set to improve collaboration and
further strengthen our existing relationships.
One of the key ways we seek to build trust is through our
commitment to paying our suppliers on time. In 2024, 94%
of our invoices were paid in accordance with terms to our
suppliers and 97.7% of invoices were paid within 60 days.
Aligning suppliers to our standards
Small- to medium-sized enterprises (SMEs) make up a high
percentage of our overall procurement spend, and we are
committed to working with them to provide the support,
education and guidance they need to align to our standards
while also ensuring they are able to provide us with the
information we need to meet our long-term climate goals.
We believe in supporting local businesses wherever we can,
which aligns with our responsible business strategy by
lowering the environmental impacts associated with logistics
and delivering social value by supporting regional economic
growth. In 2024, 62% of the Group’s spend was with regional
SMEs (2023: 65%).
To support our suppliers, we undertake annual climate-related
surveys and questionnaires, develop resources on low-carbon
material procurement and provide dedicated workshops and
training focused on upskilling teams and encouraging the
adoption of more sustainable technologies and materials.
Working together
with our supply chain
The quick read...
Grew our Morgan Sindall Supply Chain Family to 414
members to establish longstanding relationships
Refreshed our pre-qualification questionnaires for
more effective onboarding, including questions on
social value and sustainability
Paid 97.7% of invoices within 60 days in the last six
months of 2024
Encouraged 591 suppliers to partake in dedicated
training as active members of the Supply Chain
Sustainability School (SCSS)
2024 progress
2024
61.5%
of invoices paid within 30 days1
2025 target
70%
2030 target
80%
Horizon ambition
95%
1. Within the last six months of 2024.
Our longstanding relationships with supply chain
partners are essential to the successful delivery of
our projects. To support them, we are committed
to leveraging our reach to roll out our standards of
ethics and compliance while working with them to
drive sustainable action on behalf of our clients.
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Annual Report 2024
Responsible business strategy and performance continued
Working together with our supply chain
Our relationship with the SCSS remains a critical partnership
for delivering climate-related education to our suppliers. At the
end of 2024, 2,835 suppliers were registered with the SCSS
(2023: 2,833), with 591 active members attending dedicated
training workshops covering a wide range of sustainability
topics (2023: 1,910).
For the third consecutive year, Fit Out took part in the SCSS’s
employee diversity benchmarking survey to better understand
diversity within its supply chain and identify opportunities to
increase representation. The results and outcomes will be
used to drive development opportunities that align with the
division’s commitment to attract and retain diverse talent in
our sector.
Decarbonising our value chain
In 2024, we continued to onboard our major suppliers
towards automated Scope 3 emissions reporting by using
invoices to calculate embodied carbon in real time. Our
collaboration with Causeway Technologies has now gathered
over 25,000 unique data points from invoices and direct
supplier engagement. This is helping us build up a clearer
Scope 3 emissions profile for purchased goods and services,
transport and distribution, and use of sold products, among
other categories.
Our divisions are also developing processes to collect
BRE-verified EPDs that provide quantified data on carbon
emissions associated with different materials and services.
For example, Construction gathered over 2,000 EPD data
entries from its suppliers in 2024 to build an in-house
embodied carbon library that will help make informed
decisions for its buildings moving forward. Other divisions
are set to follow suit in 2025.
Beyond these efforts, our divisions continued to work with
suppliers to use CarboniCa and to support initiatives such as
the 10-tonne challenge to help teams identify and reduce
emissions associated with their projects (see page 46).
Reducing risk and improving safety
As part of our rigorous selection process, our divisions screen
suppliers and subcontractors using detailed pre-qualification
questionnaires (PQQs) which include mandatory questions
relating to health and safety practices and performance.
In 2024, we simplified our question set while requiring
additional information relating to supplier sustainability
commitments. Based on these responses and supporting
evidence, divisions select suppliers and subcontractors whose
high safety and sustainability standards align with our own.
Our PQQ process is supported by a dedicated supplier
onboarding platform which allows us to identify, vet and
engage a pool of over 50,000 prequalified suppliers against
a range of industry standards, regulations and risk criteria.
In doing so, we are able to significantly reduce risks associated
with our projects and drive improved supplier performance,
particularly in the area of safety and wellbeing.
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Responsible business strategy and performance continued
Measuring social value
We recognise that it is challenging to quantify the social,
economic, community and environmental impact on society
of the Group’s activities as a whole. Our social value forum,
with representatives from across the divisions, meets
quarterly to determine how most effectively to measure our
Group-wide impact while also sharing best practice and
key learnings.
From 2021 to 2023, we used our Social Value Bank to
report the social value generated by the Group’s activities.
In July 2024, we retired the Social Value Bank and launched
the Built Environment Bank in partnership with HACT and
Simetrica-Jacobs. The new tool measures the social impact
of construction, development and supply chain activities and
has been designed for use across the industry. Specifically,
it broadens the scope to include an assessment of social
wellbeing. Like the Social Value Bank, the Built Environment
Bank aligns with best-practice guidelines including the
HM Treasury Green Book.
This year, we are reporting our social value contribution as
measured by the Social Value Portal while we continue to
onboard our divisions to the new Built Environment Bank,
as the Social Value Portal was the tool most widely used across
the Group in 2024. In 2025, we will review our metrics and
targets for social value to establish the best way to report on
a Group-wide basis, and will provide an update in next year’s
annual report.
Our Social Value Portal contribution
The Social Value Portal is an independent organisation that
measures and reports social and economic value generated
by a range of industry sectors. It uses its National Themes,
Outcomes and Measures (TOMs) System™ to calculate the
estimated value that activities and initiatives generate for local
people, their immediate communities and wider society.
The Portal has determined that between October 2023 and
the end of 2024 we contributed £4.6bn in social value through
our projects. Of this, £3.0bn has been validated to date, with
the remaining £1.6bn pending confirmation. We are expecting
full validation in early 2025 and anticipate the total figure to be
higher than £4.6bn. This contribution includes reported data
from our divisions up to the end of 2024, excluding Infrastructure.
As measured by the Social Value Portal, the majority of our
social value contribution is derived from local and SME spend
(with validated totals of £1.3bn and £1.5bn respectively),
provision of local employment and community support.
Other sources of value include training and educational
activities, apprenticeships, work experience and training
in employability skills.
We will publish the full results from the Social Value Portal
once fully validated and we will align our reporting to the
Portal with our annual reporting cycle from 2025.
We want our projects to leave a positive legacy
by creating shared value for the communities
where we work and operate. To deliver this, we are
working to accurately measure our impacts to
better understand how and where we are creating
social and economic value.
Enhancing
communities
Creating a lasting impact
With over 80 offices and a nationwide supply chain network,
our activities have a broad reach across the UK. Furthermore,
with hundreds of projects up and down the country, we
recognise the opportunity we have to make a lasting impact
on the communities where we live and work.
We are committed to supporting the government’s goal
to build 1.5 million homes and help address the UK’s
longstanding housing needs. Additionally, we want to support
vital infrastructural growth to ensure that we have the right
services in place to keep the country running.
Our clients and suppliers are just as passionate as we are
about leaving a legacy – one that prioritises wellbeing,
community and growth and is aligned to the principles of
delivering a just transition. Our divisions use a broad range
of third-party verified tools to understand and quantify the
value their projects generate for their clients, suppliers,
subcontractors and communities. This approach enables
them to determine how and where they are making the
biggest difference through their specific activities while
providing their clients with the metrics that are most
relevant to them.
The quick read...
Contributed £4.6bn in social value as reported by
the Social Value Portal
Launched the Built Environment Bank to measure
the value we are creating within our supply chain
and through projects
Helped community members find meaningful
employment opportunities through skills
development
Partnered with clients, local community groups
and charities to enhance community health
and wellbeing
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Responsible business strategy and performance continued
Enhancing communities
Promoting local skills and employment
We understand how transformative meaningful employment
can be, which is why we work with local partners to inspire
people from diverse backgrounds to develop the confidence
and skills they need to achieve their ambitions. We take pride
in helping residents secure local employment, whether that be
with our divisions, in our supply chain or with our partners.
In 2024, Property Services helped unemployed residents aged
50–64 get back to work by providing tailored support through
a collaboration with JobCentre Plus. Following a successful
pilot with Gainsborough JobCentre Plus, educational
programmes were run over six regions, with 150 residents
supported. Mixed Use Partnerships announced a three-year
sponsorship with Pathways to Property to drive youth
employment, and Construction offered access to over 750 free
online training courses aimed at upskilling for employment.
Supporting schools and colleges
We are passionate about working with schools and colleges
to promote the built environment to students as an area to
consider for their future career. Our divisions support schools,
colleges and universities by using their skills to host events
and workshops that help talented young people thrive.
We also build relationships with not-for-profit organisations
and other community initiatives to enhance our impact,
and to provide careers in construction as an avenue for
social mobility.
In 2024, BakerHicks attended over 40 events in collaboration
with a range of educational institutions across the country
to reach more than 5,000 students. Construction engaged
in a collaboration with the Careers and Enterprise Company
to deliver educational workshops across primary, secondary
and SEN education institutions. Fit Out continued to partner
with Construction Youth Trust to help disadvantaged students
and NEET (not in education, employment or training) youths
to gain vital employability skills.
Creating healthy and resilient communities
By partnering with our clients, local community groups and
charities, we seek to enhance physical health and mental
wellbeing to create safe and resilient communities.
In 2024, Partnership Housing introduced ‘Economy of Hours’
time banks on its joint ventures and major projects to provide
a reportable time commitment that is allocated to community
projects and volunteering. Meanwhile, Infrastructure’s
award-winning ‘Sow and Grow’ initiative saw around 950
students across 15 schools in the Shetland Islands receive
hands-on horticultural skills to learn about biodiversity and
ways to protect the local environment.
To read more about how we are enhancing communities,
please visit our divisions’ websites (see page 7 for
website addresses).
Property Services wins
social value award
Property Services won the Accountability and Reporting category
at the 2024 Social Value Awards.
The event, held in Birmingham in October, recognised
organisations that made a significant impact on their communities
through transparent, accountable and innovative practices.
Winning the Accountability and Reporting Award recognises
Property Services’ efforts to go a step further in holding itself
accountable to its key stakeholders by communicating the social
value its projects are having on local communities and society.
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Managing risk
We have a clear governance
framework in place for
managing risk throughout
our operations.
Our risk governance model, shown below, ensures that our
principal risks and robust internal controls are under regular
review at all levels.
Our operational teams are highly skilled in their fields and
valued for their ability to identify and manage the risk
embedded in our day-to-day operations. Their mix of knowledge
and experience is a valuable resource at all key stages,
from project selection, through bidding to project delivery.
A detailed system of delegated authorities allows our people
the ability to perform while at the same time being
responsible and accountable for their actions. Our senior
management teams at divisional and Group level, aided by
our internal reporting process, maintain oversight to ensure
that all decisions and actions remain in line with
our expectations and risk appetite.
Risk governance
Top-down
Define risk
appetite;
identify,
assess and
mitigate risk
at corporate
level
Bottom-up
Identify,
monitor,
report and
mitigate risk
at operational
level
Group forums
Cross-divisional groups dedicated to topics such as health and safety, HR, IT security, social value and climate action.
Meet regularly to discuss matters arising, taking action where necessary via established authorities and reporting lines.
Group Board
Responsible for setting the Group’s risk appetite and ongoing risk management, including assessing principal and
emerging risks.
Audit committee
Assists the Board in monitoring risk management and internal controls and by formally reviewing Group and divisional
risk registers.
Divisional boards
Identify risks facing their businesses and take measures
to mitigate the impacts. Senior managers take ownership
of specific risks and ensure that appetite levels are
not exceeded.
Risk committee
Heads of key Group functions – legal, company secretarial,
IT, finance, audit, tax, treasury and commercial – review
Group and divisional risk registers before presentation to
the Board and audit committee. The committee ensures
inherent and emerging risks across the Group are identified
and managed appropriately.
Divisional reporting
Divisional risk registers
highlight risks and
mitigations embedded
in day-to-day operations
for which every
employee has some
responsibility. Significant
risks are monitored via
rigorous reporting and
communicated to the
Board and delegated
authorities.
Delegated
authorities
Approval of material
decisions – such as project
selection, tender pricing
and capital requirements –
is assigned to appropriate
levels of management up
to and including the Board;
for example, the Board
must approve undertaking
large or complex projects.
Strategic planning
Objectives and strategies
are set to align with the
risk appetite defined by
the Board. Any changes
are reviewed at monthly
Group and divisional
Board meetings to ensure
matters are addressed
in an ongoing and
timely manner.
Detailed risk
reviews
Conducted twice a year
by each division, recording
significant matters in
their risk registers. Each
risk is evaluated, before
and after the effect of
mitigation, as to likelihood
of occurrence and severity
of impact on strategy.
Internal audit
Group head of audit and assurance reviews and collates the divisional risk registers and draws from them when compiling the
Group risk register. An annual review across the Group focuses on significant projects, themes, trends and areas of concern.
52
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Annual Report 2024
Managing risk continued
Principal risks
Our principal risks are those we consider
the most significant in terms of potential
impact to the business and have been
extensively reviewed.
In its annual review of the Group’s risk appetite, the Board
noted that our markets remain structurally secure. Our
business model is supported by increased levels of public
investment confirmed in the Autumn Budget, particularly in
affordable housing, town regeneration, critical infrastructure,
schools, health and other construction-related activity.
The Board also noted the easing of inflation and a more
predictable and manageable trading environment. However,
uncertainty remains around interest rates (albeit likely to keep
falling), the change in government could impact consumer
confidence particularly in the housing market, and supply
chain solvency issues continue to elevate certain risks towards
the upper end of our appetite. The Group’s current strategy
is well suited to deal with these issues but, given their fluidity,
the Board will closely monitor the situation during 2025 and
take appropriate action should the need arise.
The chart below left indicates our risk appetite and risk velocity
(the speed at which the risk would impact the Group).
This review should be read in conjunction with the viability
statement on pages 78 and 79.
Risk appetite and velocity
Risk severity and resilience
D
F
I
K
Low risk
High risk
High resilience
Low resilience
A
G
H
Increase
our quality
of earnings
Secure
long-term
workstreams
Excel in
project
delivery
for our clients
Maintain a
strong balance
sheet
Consistently
deliver on
our Total
Commitments
Within three
months
Within
one year
Over
a year
Strategy key
Risk velocity
Increase
Stable
Decrease
Principal risk
Risk
appetite
Risk
velocity
Risk
category
Internal/
external
risk
Strategic
priority
A. Economic
change and
uncertainty
Medium
Strategic
External
B. Exposure to the
UK residential
market
Medium
Strategic
External
C. Health and
safety incident
Low
Operational
Internal
D. Talent attraction
and retention
Medium
People
Internal
E. Partner
insolvency/
adverse change
of behaviour
Low
Financial
and
operational
Internal
F. Inadequate
funding
Low
Financial
Internal
G. Mismanagement
of working
capital and
investments
Low
Financial
Internal
H. Poor contract
selectivity and/
or bidding
Medium
Operational
Internal
I. Poor project
delivery
Low
Operational
Internal
J. Cyber activity/
failure to invest
in IT
Low
Operational
External
and
internal
K. Climate change
Low
1
Strategic
and
operational
External
1
Risk velocity impacts are both short/medium term (e.g. severe weather event) and long term
(e.g. temperature change).
J
E
C
B
53
Strategic report
Strategic report
Managing risk continued
Principal risks
B. Exposure to the UK residential market
The government’s additional support for the UK’s housing needs continues to complement our partnerships model and affordable housing offering.
Positive trends include the interest rate trajectory, inflation regression, mortgage availability and the government’s commitment to unlocking planning
constraints, although this is likely to take some time to resolve. The recovery in the residential market will also be influenced by the cost of living, future
changes in interest rates and the pace at which government commitments can be delivered.
Risk description
Update on risk status
Mitigation
The UK housing sector is strongly
influenced by government stimulus
and consumer confidence.
Inflationary and interest rate
pressures could challenge
scheme viability, slowing down
decision-making and project
commencement.
If mortgage availability, affordability
or consumer confidence is reduced,
this could impact on demand and
make existing schemes difficult
to sell and future developments
unviable, reducing profitability
and tying up capital.
While uncertainty remains in the market,
there has been some progress as
described above.
In Mixed Use Partnerships, there are
short-term viability challenges to navigate
due to build cost pressures versus
plateaued sales values. Our model allows
us to work through this with our partners
and, where necessary, seek additional
gap funding and sources of finance with
better terms. We expect progress in some
regeneration projects to slow but not stop.
Constrained planning will remain a
frustration in the short term despite
the government’s intention to address
the issue, and it has the potential
to delay our schemes. In the longer
term, improvements in the system
will enable further efficiencies and
increase the speed at which we bring
developments forward.
A rigorous three-stage formal appraisal process is
undertaken before committing to development schemes
and capital commitments.
We work closely with public sector partners and government
agencies such as Homes England to secure extra development
funding if required.
We use less speculative, risk-sharing development models,
subject to viability conditions, that lessen negative impacts from
market fluctuations.
On selected large-scale residential schemes, we seek to forward
sell and/or fund sections to targeted institutional investors to
reduce risk.
Our residential portfolio has a wide geographical spread,
protecting against regional market variations, and is geared
towards providing an affordable product.
Rather than building up a land bank, we target option
agreements with landowners that limit and/or defer
long-term exposure and boost return on capital employed.
We regularly monitor and forecast our pipeline of development
opportunities and secured workload, which includes
monitoring key UK statistics such as unemployment, lending
and affordability.
For a large proportion of current schemes, we have the ability
to slow (or accelerate) build rates should the need arise.
Our partnership model provides resilience by allowing us to
flex scheme phasing, timing, tenure mix and funding structures
to suit varying market scenarios. The model can be de-risked
by increasing the proportion of contracting work in Partnership
Housing, forming strategic joint ventures and increasing the
proportion of affordable units.
Change in risk
Responsibility
The Board, executive directors
and divisional senior
management teams
Strategic priority
Strategic risk
A. Economic change and uncertainty
Public sector spending commitments, as confirmed in the Autumn Budget, continue to support our business model. Prior headwinds have continued
to ease, with inflation stabilising and some positive progress in the trajectory of interest rates, and the economy, households and businesses remaining
resilient. We believe the diversity of our operations, quality and volume of our pipeline of opportunities, and secured short- and medium-term workload
will provide a level of insulation against any specific adverse market conditions where they occur.
Risk description
Update on risk status
Mitigation
There could be fewer or less
profitable opportunities in our
chosen markets, including a
decline in construction activity
caused by macroeconomic shifts.
Allocating resources and capital to
declining markets or less attractive
opportunities would reduce our
profitability and cash generation.
Sustained operational delivery, a
high-quality order book and a strong
balance sheet underpin our competitive
position in our sector and give
confidence to our clients, employees
and supply chain.
In a volatile market, our strong balance
sheet allows us to remain agile, continue
to take long-term decisions and respond
to opportunities.
The government is continuing to invest
in areas that complement our strategy,
including affordable housing, education,
health, critical infrastructure and
town regeneration.
Our business model is designed to provide a mix of earnings
across different market cycles. The diversity of our operations
protects against fluctuations in individual markets while our
decentralised approach enables our divisions to respond quickly
to change.
The Board regularly reviews the economic environment
to assess whether any changes to the outlook justify
a reassessment of our risk appetite or business model.
We stress-test our business plan against the current economic
outlook to ensure our financial position is sufficiently flexible
and resilient.
We are strategically focused on a high-quality order book
underpinned by a strong balance sheet and financial strength.
A high proportion of our secured workload is with public sector
and regulated entities via long-term arrangements, with a
healthy level of demand and typically preferential terms.
We continue to be very selective and our procurement routes,
margins, contract terms and secured workload remain favourable.
We use analytical software to enhance our understanding of our
medium-term pipeline quality and risk, enabling us to predict
trends more accurately and adjust our strategy in response.
Change in risk
Responsibility
The Board
Strategic priority
54
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Annual Report 2024
Managing risk continued
Principal risks
Operational risk
C. We cause a major health and safety incident and/or adopt a poor safety culture
Our first priority is to protect the health and safety of our key stakeholders and wider public. We have continued to focus on improving our safety
performance by increasing health and safety awareness and promoting safe behaviours. Our challenge is to keep refining our approach to drive further
improvement and ensure that everyone who comes into contact with our work, on and off site, goes home safe and well.
Risk description
Update on risk status
Mitigation
Health and safety will always
feature significantly in the risk
profile of a construction business.
We carry out a significant portion
of our work in public areas and
complex environments.
Accidents could result in legal
action, fines, costs and insurance
claims as well as project delays
and damage to reputation.
Poor health and safety
performance could also affect
our ability to secure future work
and achieve targets.
Our overall health and safety performance
has improved compared to previous
years. However, our vigilance remains
high and we continually look for ways
to drive improvement even further.
In 2024, our Group protecting people
forum refreshed our health and safety
framework to focus on the following
three objectives:
– to engage early on health and
safety during the design and
preconstruction stages;
– to be a learning organisation,
by strengthening our corporate
memory; and
– to engage with our supply chain
to improve health and safety
performance.
We are continuing to build on our
objective to create a forward-thinking
and proactive health and safety culture.
To support this, the divisions have
identified and agreed a set of common
‘leading indicators’. These are positive
and proactive actions and activities
that the divisions promote in a manner
that complements their own sector
requirements. We firmly believe that
this approach will further support the
improvement in our day-to-day safety
performance going forward.
The Board is responsible for health and safety, which is the
first item on the agenda at every Board meeting. In addition,
our responsible business committee focuses on our health
and safety culture to drive better behaviour and performance.
Individuals in each division, and on the Board and Group
management team, are given specific responsibility for health
and safety matters.
Our Group protecting people forum meets regularly,
with representatives from all divisions sharing best practice
and exchanging information on emerging risks.
Safety leaders from across the divisions hold monthly
meetings focusing on addressing and learning from issues
and opportunities as they arise.
We have well-established procedures in place including safety
systems, audits, site visits, incident investigation and root-cause
analysis, monitoring and reporting, reporting of near-miss
incidents and incidents that could potentially have resulted
in serious injury, and reporting on the implementation of
leading indicators.
Our regular health and safety training includes behavioural
change, housekeeping on site, and leadership engagement
in driving site standards.
Each division’s health and safety policy is communicated to all
its employees, and senior managers are appointed to ensure
the policies are implemented.
We have developed major incident management and business
continuity plans, which are periodically tested and reviewed.
All divisions are accredited to ISO 45001 for occupational health
and safety.
We continue to offer our colleagues a range of benefits that
promote physical and mental wellbeing (see page 41).
Change in risk
Responsibility
The Board, Group management
team, divisional senior
management teams, protecting
people forum
Strategic priority
55
Strategic report
Strategic report
Managing risk continued
Principal risks
People risk
D. We fail to attract and retain the talent we need to maintain and grow the business
Our current success is helping us attract and retain people, and in the short to medium term we are focusing on increasing the Group’s diversity.
Where staff retention is challenged, this tends to be influenced by both social and business-related issues, for example lifestyle changes, poaching and
an ageing workforce.
Risk description
Update on risk status
Mitigation
Skills shortages in the construction
industry will remain an issue for
the foreseeable future.
If we fail to attract and retain the
talent required to excel in project
delivery and meet our clients’ and
other stakeholders’ expectations,
this could damage our reputation
and our ability to secure future
work and meet our targets.
Improvements continue to be made to
the working environment and investment
made in technology and leadership
training. Our voluntary staff turnover
rate was 11% in 2024, compared to 12%
in 2023.
We are responding to the challenge
of an ageing employee population and
undertaking work to improve our diversity
and inclusion (see page 43).
We are considered a leader in the sector
in addressing climate emissions, which
should help attract new recruits. We
also offer an increasing digital emphasis
and improved working environments,
practices and employment packages.
However, it is recognised that the sector
has work to do in terms of being attractive
and the first choice for young people.
We empower our people and give them responsibility together
with clear leadership and support.
We offer them a strong Group culture and attractive benefits,
working environments, technology tools and wellbeing initiatives
to help improve their working lives.
We conduct employee engagement surveys and monitor
joiner and retention metrics including voluntary staff turnover.
We carry out annual appraisals that provide two-way feedback
on performance, and conduct exit interviews when people leave.
Our succession planning includes identifying and developing
future skills.
We provide training and development to build skills and
experience, such as our leadership development and graduate,
trainee and apprenticeship programmes.
Change in risk
Responsibility
The Board, Group management
team, divisional senior
management teams
Strategic priority
See pages 42 and 43 for more information about our commitment to developing people
56
Morgan Sindall Group plc
Annual Report 2024
Managing risk continued
Principal risks
Financial and operational risk
E. Partner insolvency and/or adverse behavioural change
Some partners may have been trading with stretched finances following the pandemic, the unwind of government measures introduced to support
business recovery, and the reverse-charge VAT initiative. More recent mainstream contractor failure and inflation and interest rate increases continue
to put further pressure on their balance sheets, leading to a greater likelihood of failure.
Risk description
Update on risk status
Mitigation
An insolvency of a key client,
subcontractor, joint venture
partner or supplier could disrupt
project works, cause delay
and incur the costs of finding
a replacement, resulting in
significant financial loss.
Supply chain insolvency risk has increased
following some well-publicised failures in
the mainstream contractor market.
Where supply chain failures have
occurred, they have been disruptive but
manageable, with costs being absorbed
at project level by utilising contingency
and/or, in a small number of instances,
a reduction in margin which has not been
material to the Group.
We have nurtured close relationships with
our supply chain as part of a long-term
strategy, sharing our values and desired
behaviours, so that we can provide an
offering our clients can rely on.
We use supply chain credit checks but
the information is somewhat historical.
Our relationships with our suppliers
mean we can monitor the situation in
real time, by gaining transparency and
understanding their levels of exposure,
and our operational teams are highly alert
to early signs of stress. This gives us a
better chance of stepping in if needed.
The strength of our balance sheet gives
us the option of helping our supply chain
partners manage short-term issues,
such as cash flow, if and as deemed
appropriate.
Our strategy has been to reduce payment
days and our supply chain partners
regard us as dependable and responsible.
In addition, we do not hold any cash in
the form of retention from our preferred
supply chain partners, which helps
reduce their cash flow pressures and the
likelihood of failure.
Our business model and order book are predominantly focused
on public sector and regulated industries and commercial
customers in sound market sectors, reducing the likelihood
of a material customer failure.
We carry out rigorous due diligence preconstruction, particularly
on commercial clients and key supply chain partners, including
a focus on payment behaviours, cash terms and profiling, and
likely liquidity outcomes. Mitigation could include obtaining,
where necessary, relevant securities in the form of guarantees,
bonds, escrows and/or more favourable payment terms, or,
in some cases, declining a project.
Formal due diligence is carried out when selecting joint venture
partners, including seeking protection in the event of default
by one of the partners. Joint ventures require executive
director approval.
We work with preferred or approved suppliers where
possible, which aids visibility of both financial and workload
commitments.
Our business model reduces the concentration of supply
chain risk as our divisions operate in different markets
and geographical regions, using local supply chains.
This helps ensure we do not overstress suppliers’ finances
or operational resources.
Our predominant negotiated and two-stage procurement
routes1 allow us to select supply chain partners with optimal
credentials tailored to each project, including qualitative,
behavioural, resourcing and financial. This enables predictable
outcomes for the Group, our clients and our supply chain.
We rigorously monitor work in progress, debts and retentions.
Change in risk
Responsibility
The Board, Group management
team, divisional senior
management teams
Strategic priority
1
Negotiated and two-stage procurement routes allow us early engagement in the project and greater visibility, influence and certainty over pricing
and programming.
57
Strategic report
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Managing risk continued
Principal risks
Financial risk
F. Inadequate funding
We have committed loan facilities of £180m which, together with our strong cash position, provide the Group with significant headroom.
Risk description
Update on risk status
Mitigation
A lack of liquidity could impact
our ability to continue to
trade, or restrict our ability to
achieve market growth or invest
in partnership schemes.
Our loan facilities of £180m were extended
by one year, £165m to October 2027
(with a provision to extend to 2028) and
£15m to June 2027.
During the reporting period and for the
foreseeable future, our average net daily
cash continues to be healthy and indicates
the cash-backed nature of the business.
Our balance sheet continues to provide
assurance for our stakeholders and
allows us to continue investing in
partnership schemes while remaining
selective in construction.
We have a Group-led disciplined capital allocation process for
significant project-related capital, which takes into consideration
future requirements and return on investment.
We monitor our cash levels daily and conduct regular forecasting
of future cash balances and facility headroom.
Our long-term cash forecasts are regularly stress-tested.
Change in risk
Responsibility
Executive directors, Group tax
and treasury director, divisional
senior management teams
Strategic priority
G. Mismanagement of working capital and investments
Our strong balance sheet and cash position continue to support investment in long-term partnership schemes and protect against economic downturn,
allowing us to make the right long-term decisions.
Risk description
Update on risk status
Mitigation
Poor management of working
capital and investments leads
to insufficient liquidity and
funding problems.
Our ongoing focus on working capital
management has enabled us to maintain
levels similar to prior years while
continuing to maintain payment practices
that are favourable to our supply chain
and investment in partnerships.
Our cash position is not supported by
any form of supply chain debtor finance
and gives a clear indication of our
financial health.
We continue to maintain a positive
momentum in cash management in
construction due to a combination of
improved returns, cash optimisation and
cash conversion.
Our average net daily cash for the period
demonstrates our disciplined working
capital management.
Our delegated authorities require that capital and investment
commitments are notified and signed off at key stages with
senior-level approval.
We reinforce a culture within our bidding and project teams
of focusing on cash returns to ensure they meet expectations.
We monitor and manage our working capital with an acute focus
on any overdue work in progress, debtors or retentions.
We monitor cash levels daily and produce regular cash forecasts.
We manage our capital on partnership schemes efficiently, for
example through phased delivery, institutional and government
funding solutions, and forward funding where possible.
Change in risk
Responsibility
Executive directors, Group tax
and treasury director, divisional
senior management teams
Strategic priority
58
Morgan Sindall Group plc
Annual Report 2024
Managing risk continued
Principal risks
Operational risk
H. Poor contract selectivity and/or bidding
The quality of our long-term secured workload in our predominantly public and regulated industry sectors should safeguard our future performance,
allowing us to continue selecting the right projects. Client budgets, while more aligned to inflation, remain stretched, which results in preconstruction
periods taking longer. We continue to maintain sensible contingency levels, and some contracts contain mechanisms for passing through inflationary
costs, particularly on the essential and critical infrastructure work we carry out.
Risk description
Update on risk status
Mitigation
In a volatile market where
competition is high, a division
might accept a contract outside
its core competencies or for which
it has insufficient resources.
If a contract is incorrectly bid,
this could lead to contract losses
and an overall reduction in gross
margin. It might also damage
our relationship with the client
and supply chain, leading to a
reduction in work volumes.
Our order book consists of a high
proportion of public sector, regulated
industry and framework clients with
typically healthier risk profiles and
is secured in limited competition.
We have not changed the sectors or
markets we operate in and are therefore
unlikely to engage in a project outside
of our capability. In construction,
the majority of our work has been
secured via negotiated and two-stage
procurement routes.
Input cost pressures have eased with
newer projects benefiting from more
realistic client budgets and greater pricing
stability in the supply chain.
It is part of our strategy and culture to be selective in our work
by targeting optimal markets, sectors, clients and projects.
We limit our participation in open market bids, conducting
a large proportion of our projects via framework or joint
venture arrangements with repeat clients who share our
values. This provides a high probability of predictable and
successful outcomes.
When bidding, we aim for negotiated and two-stage
procurement routes that allow us early engagement and
collaboration, including the early identification of the most
appropriate supply chain delivery partners.
Our divisions select projects according to pre-agreed types of
work, project size, contract terms and risk profile. A multi-stage
process of bid review and approval includes tender review
boards, risk profiling and a system of delegated authorities
to ensure approval at appropriate levels of management.
We profile the skills and capabilities required for the project
to ensure that we allocate the right people.
Our divisions have processes in place to select supply chain
partners who match our expectations in terms of quality,
sustainability and availability.
We conduct a robust review of our pipeline and bids at key
stages, including rigorous due diligence and risk assessment,
and obtain senior-level approval.
Change in risk
Responsibility
Executive directors,
divisional senior
management teams
Strategic priority
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Managing risk continued
Principal risks
Operational risk
I. Poor project delivery (including changes to contracts and contract disputes)
Our focus on project selectivity, the quality of our order book and our close engagement with our supply chain partners helps reduce the probability
of poor performance. Inflationary pressures have eased, although stretched client budgets, supply chain finances and any related change in behaviours
could increase the risk of disputes and/or failures. However, our longstanding relationships and focus on customer experience help us navigate significant
issues when they arise.
Risk description
Update on risk status
Mitigation
Changes to the scope of works
and contract disputes could lead
to costs being incurred that are
not recovered, loss of profitability
and delayed receipt of cash.
Failure to meet client expectations
could incur costs that erode profit
margins, lead to the withholding
of cash payments and impact
working capital. It may also result
in reduction of repeat business
and client referrals.
Not understanding the project
risks may lead to poor delivery
and could result in reputational
damage and loss of opportunities.
Ultimately, we may need to
resort to legal action to resolve
disputes, which can prove costly
with uncertain outcomes as well
as damaging relationships.
Inflationary pressures have eased and
newer projects are benefiting from client
budgets more aligned with the impacts
of inflation; however, in some instances
it can take time to remodel a scheme to
ensure it is viable and this can lengthen
the preconstruction period.
There is a recognised shortfall in the
construction labour market, exacerbated
by impacts from Covid and Brexit.
However, in the short term, while we have
seen issues, we, together with our supply
chain, are managing the situation.
We have responded to the Building
Safety Act, which primarily deals with
building regulations and fire safety, with
Construction, Partnership Housing and
Mixed Use Partnerships having updated
their methodology to ensure that project
specifications remain compliant. This
includes a complete refresh of design
management and procedures, increased
on-site scrutiny and records, and
engagement of independent fire
consultants on more complex schemes.
In terms of the Building Safety Act, we
continue to actively engage with the
Ministry of Housing, Communities and
Local Government and have committed to
rectifying issues with appropriate remedial
activity which is being undertaken and
expenditure provided for, with cash
anticipated to be expended over the next
one to two years. Some of this may be
recoverable, but will take time to resolve.
We have well-established systems of measuring and reporting
project progress and estimated outturns that take into account
contract variations and their impact on programme, cost and
quality.
The strength of our supply chain relationships and preference
to work with selected partners reduces the probability of project
failure and helps to ensure we deliver predictable outcomes.
Where legal action is necessary, we notify the Board, take
appropriate advice and make suitable provision for costs.
Formal internal peer risk reviews highlight areas of improvement
and share best practice and lessons learned.
Various Perfect Delivery1 initiatives focus on improvements in
product quality and predictability and client experience.
Regular formal and informal stakeholder feedback allows us
to intervene when required and refine our offering to provide
exceptional outcomes.
We continue to use and enhance our digital project
management tools and commercial metrics that highlight areas
for focus and provide early warnings, enabling early intervention
in the construction cycle.
Our divisions have worked closely with our supply chain for
many years, providing predictable workloads and prompt
payment. Maintaining good supply chain relationships has
helped us navigate labour and/or materials availability issues.
Change in risk
Responsibility
Executive directors,
divisional senior
management teams
Strategic priority
1
Perfect Delivery status is granted to Fit Out, Construction and Infrastructure projects that meet all four client service criteria specified by the division.
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Morgan Sindall Group plc
Annual Report 2024
Managing risk continued
Principal risks
Operational risk
J. Cyber activity and failure to invest in IT
To protect against increasing cyber attacks, we invest in security controls and partners, including liaising with government security advisers.
Risk description
Update on risk status
Mitigation
Investment in IT is necessary
to meet the future needs of the
business in terms of mobility,
growth, security and innovation.
It is also essential to avoid a
cyber incident that could cause
reputational and operational
impacts and/or a loss of data or
intellectual property that could
result in significant fines and/
or prosecution. Criminal activity
continues to increase, and, while
we are confident in our security
strategy, it is continually checked
and challenged.
During the year, we re-certified to
ISO 27001 and the government’s
Cyber Essentials Plus Scheme.
We have continued to enhance our
visibility of security events and ‘indicators
of compromise’ (signs of a data breach)
using the latest technologies. In 2024,
we implemented additional controls
to ensure we continue to innovate and
respond to emerging threats.
The Board has agreed a rolling security
strategy, supported by continuous
improvement and review. This ensures
we remain aware of emerging risks and
changes to the threats we face. Our IT
security steering group is provided with
additional funding as needed.
As part of our digital resilience
programme, we have continued to run
workshops hosted by industry experts
to educate key stakeholders around
incident response best practices, focusing
on business, technical and legal impacts
of a major incident. We have also taken
a significant step forward with our
investment in new backup and disaster
recovery capability, providing immutability
of our data and fast recovery times.
Data/business intelligence, digital
construction and AI are at the forefront
of our technology investment. To support
the seamless delivery of these new
technologies, we have also delivered
our next-generation, modern data
network. This both improves the security
of our network and enhances access to
cloud services.
We have continued to invest in cloud
platforms to expand functional capabilities
and resilience and have prepared for the
expected acceleration to cloud-hosting
away from data centres on the premises.
We have a dedicated Group team focused on providing a stable
and resilient IT environment with continued investment in core
infrastructure, security and applications. Our divisional IT teams
focus on business-specific digital transformation.
Our Group head of information security and compliance
presents an update to the Board on a biannual basis to ensure
oversight and challenge.
We adopt best practices to secure our people and data.
We certify to the ISO 27001 Standard and align ourselves
with other appropriate frameworks.
We commission an external industry expert to conduct regular
cyber risk analysis on every device used in our network. The data
collected is independent of our other security systems and acts
as an audit of our security controls and their effectiveness.
We engage with industry-leading partners to adopt appropriate
technologies to protect the Group.
Our IT security steering group provides governance and
oversight of the Group’s cyber strategy and strength, resources
and funding.
We run regular audits using different parties (both technical
and non-technical) to confirm that our controls remain effective.
Audit reports are shared with the IT security steering group.
We train all our employees in data protection and information
security including awareness and responsibilities.
We follow the National Cyber Security Centre’s guidance
on third-party risk management and perform ongoing risk
assessments of our digital supply chain partners.
Our investment in IT enables all our people to work remotely
and securely with minimal inconvenience.
Change in risk
Responsibility
The Board, Group management
team, IT security steering
group (reporting to the
chief financial officer)
Strategic priority
Strategic and operational risk
K. Climate change
We have been recognised as leaders in our sector for our work in reducing carbon emissions (see page 38). However, there is still much to do as we
progress towards our 2045 goal of net zero.
For detailed information on our climate change risks, mitigations and opportunities, see pages 67 to 70 of our
Task Force on Climate-related Financial Disclosures.
Page 65 sets out our climate governance, indicating Board oversight and management’s responsibilities.
Change in risk
Strategic priority
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Managing risk continued
Emerging risks
While our principal risks address shorter-term
issues, our strategic planning includes identifying
emerging risks that may affect our ability to deliver
our objectives over the medium to longer term.
We review any matters likely to impact strategy as part of our
twice-yearly review of our internal risk management process
and our monthly Board reporting.
The following emerging risks are currently being tracked and
monitored by the Board. The Board is satisfied with progress
being made in these areas, although it will continue to revisit
them as matters develop.
Long-term scarcity of skilled labour in the industry
Issue/risk
Update
Comment/outlook
This is a UK-wide issue which, while the sector
works to broaden its appeal as a career option,
will require considerable government and sector
collaboration to resolve.
This could impact our ability to deliver long-term
growth and/or disrupt project delivery.
It could lead to the ultimate resizing of the
industry and the Group.
We continue to manage some short-term
issues, largely mitigated by our predominant
two-stage procurement approach, which
helps with longer-term labour resourcing
and planning.
Off-site, modular and new methods
of construction help reduce on-site
resource needs.
Technology plays its part in reducing the
need for site-based resource and attracting
people into the industry but will require
some upskilling to be undertaken.
We engage with schools and local communities
to encourage people to join the industry,
and provide training and work opportunities.
Our diversity and inclusion initiatives help
make the industry more attractive and
increase the talent pool.
Our divisions’ relationships with their
supply chains help mitigate the effects
of labour availability issues by sharing
pipeline information and allowing long-term
resource planning.
Technology’s advancing pace
Issue/risk
Update
Comment/outlook
We do not adapt to (or adopt) new ways of
working, invest in technology or develop skills
and/or supply chain relationships that allow us
to compete in the future marketplace.
We fail to embrace innovative technologies to
increase efficiency for the Group and our clients,
resulting in a loss of competitive advantage and
a reduced ability to secure repeat business.
We continue to develop and manage
new technological tools and ideas that
allow us to remain competitive in our
markets, including evolving the use of data
analytics, business intelligence tools, and
operational, procurement, commercial and
financial systems.
Microsoft collaboration tools provide seamless
working, giving employees easy access to
systems at home, on site or on the move,
and strengthening our cyber security.
Artificial intelligence, machine learning,
IoT (Internet of Things), augmented reality,
robotics, exoskeletons, 3D printing and virtual
reality are evolving within the sector but are
currently considered immature. We have
taken some initial steps into these areas and
are keeping a close eye on developments as
they are set to provide greater efficiencies and
safer working environments as they become
more established.
People’s changing working patterns
Issue/risk
Update
Comment/outlook
Working patterns are continuing to change due
to trends such as the rise of AI and its workplace
impact, young people seeking meaningful
work with more flexibility, and technology that
facilitates remote and collaborative working.
Changing working patterns may impact our
customers’ requirements for office space.
Our ethos is to provide a working environment
that is stimulating, collaborative, productive,
respectful, flexible and safe. We provide tools
and technology at least comparable to those
of our competitors and are constantly adopting
and adapting to meet new demands.
Our current workload and pipeline in relation
to the office fit out market are significant and
reflect that the return to the office and the
requirement for more flexible office space
remain strong.
For the Group to prosper and grow, we need
to understand the priorities and values of
our employees and consider new models
of working that work better for them and
the business. We have an opportunity to
change the way we work to attract the best
talent, improve operational capability and
increase efficiency.
In the medium term, we expect the fit out
market to remain favourable, while over the
longer term we will review and adjust our
strategy should any significant shifts occur.
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Climate reporting
Task Force on
Climate-related Financial
Disclosures (TCFD)
We remain committed to producing robust and
value-added climate-related disclosures that are
relevant to our business and our key stakeholders.
Our climate strategy focuses on reducing carbon emissions
and supporting a just transition for our clients, supply chain,
and the communities we serve by contributing to a more
sustainable built environment. As a Group, we are committed
to supporting the critical priorities of the Paris Agreement to
limit global warming to 1.5°C above pre-industrial levels and
achieving net zero by 2045 (see page 44).
Our TCFD disclosure is aligned with the requirements of
UK Listing Rule 6.6.6(8) by including climate-related financial
disclosures consistent with the 11 TCFD recommendations.
Our Group-level disclosures also represent the reporting
requirements of our subsidiaries, including Morgan Sindall
Construction & Infrastructure Ltd and Overbury plc. In
addition, we comply with the Companies (Strategic Report)
(Climate-related Financial Disclosure) Regulations 2022 and
Limited Liability Partnerships (Climate-related Financial
Disclosure) Regulations 2022 (referred to as ‘UK CFD’). Where
possible, we have continued to utilise the TCFD guidance
material, including the TCFD technical supplement and the
‘Guidance for All Sectors’ as per section C of the TCFD annex.
Finally, we have commenced alignment to the International
Sustainability Standards Board’s (ISSB) IFRS S2 Climate-related
Disclosures, with preliminary disclosures made throughout
this section. We will continue to draw on these resources to
further strengthen our sustainability disclosures into the
future while enhancing transparency and comparability
through alignment to key frameworks and standards.
TCFD recommendation
UK CFD alignment
2024 highlights and reference
Governance
(A) Describe the Board’s oversight
of climate-related risks and
opportunities.
Description of the governance
arrangements of the company or
LLP in relation to assessing and
managing climate-related risks
and opportunities.
See TCFD governance on page 65.
Responsible business committee continued to monitor
progress (page 109).
Audit committee reviewed internal climate audit findings
(pages 102 and 105).
Board approved an increase of our internal carbon charge
from £70 to £90 per tonne CO2e to drive climate initiatives
(pages 45 and 66).
(B) Describe management’s role in
assessing and managing climate-related
risks and opportunities.
Strategy
(A) Describe the climate-related risks
and opportunities the organisation
has identified over the short, medium
and long term.
Description of (i) the principal climate-
related risks and opportunities arising
in connection with the operations of
the company or LLP, and (ii) the time
periods by reference to which those
risks and opportunities are assessed.
See TCFD strategy on page 66.
Published the Group’s first Transition Plan on our website.
Continued to progress our Total Commitments, including
‘Improving the environment’ (page 44).
Conducted a physical climate change risk assessment on a
sample of Group sites (pages 66 and 70).
Conducted internal decarbonisation site audits across all our
divisions in 2024 (page 45).
Continued to progress high-quality nature conservation
projects (page 47).
(B) Describe the impact of climate-
related risks and opportunities on the
organisation’s business, strategy and
financial planning.
Description of the actual and
potential impacts of the principal
climate-related risks and
opportunities on the business model
and strategy of the company or LLP.
(C) Describe the resilience of the
organisation’s strategy, taking into
consideration different climate-related
scenarios, including a 2oC or lower
scenario.
Analysis of the resilience of the
business model and strategy
of the company or LLP, taking
into consideration different
climate-related scenarios.
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Climate reporting continued
TCFD
TCFD recommendation
UK CFD alignment
2024 highlights and reference
Risk management
(A) Describe the organisation’s
process for identifying and assessing
climate-related risks.
Description of how the company
or LLP identifies, assesses and
manages climate-related risks
and opportunities.
See TCFD risk management on page 71.
See our audit committee report on page 104 for how we
manage all risks across our divisions.
Completed our annual update of the Group’s climate-related
risk and opportunities assessment (page 66), including
streamlining the wording of our climate-related risks and
opportunities to reflect evolved thinking.
Continued to proactively manage climate-related risks and
capitalise on opportunities (pages 67 to 70).
Conducted internal decarbonisation audits for each division,
which included risk assessments (page 45).
(B) Describe the organisation’s
processes for managing
climate-related risks.
(C) Describe how processes for
identifying, assessing and managing
climate-related risks are integrated
into the organisation’s overall
risk management.
Description of how processes for
identifying, assessing and managing
climate-related risks are integrated
into the overall risk management
process in the company or LLP.
Metrics and targets
(A) Disclose the metrics used by the
organisation to assess climate-related
risks and opportunities in line with
its strategy and risk management
process.
KPIs used to assess progress
against targets used to manage
climate-related risks and realise
climate-related opportunities and
a description of the calculations
on which those KPIs are based.
See TCFD metrics and targets on page 72.
See the Group’s non-financial KPIs on page 15.
Continued to drive progress against our science-based targets
covering our Scope 1, 2 and 3 emissions (pages 44 to 47).
Refreshed Scope 3 emissions data for the Group, spanning
all 15 categories, and reported all of these emissions for the
first time (see our SECR report on page 74).
Continued to improve alignment of our climate-related metrics
to the management of climate-related risks and opportunities
and will continue to evaluate the most effective metrics for the
future with consideration to the cross-industry categories.
Reviewed and updated the KPIs and metrics which we use
to monitor and manage our risks and opportunities in our
responsible business data sheet on our website.
(B) Disclose Scope 1, Scope 2 and, if
appropriate, Scope 3 greenhouse gas
(GHG) emissions, and the related risks.
N/A
(C) Describe the targets used by
the organisation to manage
climate-related risks and opportunities
and performance against targets.
Description of the targets used by
the company or LLPs to manage
climate-related risks and to realise
climate-related opportunities and of
performance against those targets.
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Climate reporting continued
TCFD
Governance
Our climate governance is fully integrated into our wider corporate governance structure. The chart below summarises our
responsible business governance framework and our approach to managing our climate-related risks and opportunities across
the Group.
Top-
down
Bottom-
up
Group management team
Our cross-functional Group management team is responsible for agreeing our operational and strategic approach to managing climate
change across our divisions.
Led by our chief financial officer, the team sets climate-related targets and objectives, as well as investment requirements; it also holds
strategic oversight for our divisions. It is supported by divisional managers who manage climate-related risks and opportunities on a
day-to-day basis.
Group Board
Has oversight of Group climate-related matters, including approval of the net zero strategy and Transition Plan.
Ultimate responsibility for climate-related matters sits with the chief executive. Our chief financial officer presents the Group’s climate
plans and performance to investors.
Considers climate-related risks and opportunities at least once a year as part of its annual risk and strategic review, while also monitoring
performance against climate objectives.
Continues to evaluate the inclusion of ESG factors, including climate change, in remuneration.
Responsible business committee
Assists the Board in managing climate-related risks and
opportunities to meet net zero targets and execute our
Transition Plan. Our chief financial officer attends all meetings
during the year. See the committee’s report from page 108.
Audit committee
Reviews and approves TCFD statement on behalf of the Board
and considers climate-related risks and opportunities twice
annually through the Group’s risk register review. See page 101
in the committee's report.
Project teams
Responsible for identifying climate-related risks and
opportunities on projects and implementing appropriate
actions to mitigate risks and capitalise on opportunities.
Supports net zero strategy by collaborating on projects
to reduce emissions and engage with clients on how to
reduce climate-related risks and opportunities.
Expertise, competencies and skills required to respond to
climate-related risks and opportunities are managed by
divisional HR leads, who also coordinate investments in
management training and upskilling, and the use of third-party
expertise where required.
Climate action group
Cross-divisional group responsible for sharing information and
advising on actions divisions can take to mitigate climate-related
risks and deliver the Group’s net zero strategy.
Meets at least four times a year to report on progress, share
best practice and identify opportunities.
Group director of procurement
and sustainability
Holds responsibility for delivering climate strategy and
communicating with divisions and Group management team
to embed actions in line with Group strategy.
Divisional boards
Responsible for implementing net zero carbon strategy,
managing climate-related risks and opportunities identified
at a divisional level and delivering climate-related initiatives.
Responsibilities for climate-related risks and opportunities are reflected in our terms of references, mandates and other related policies. See the Investors/
Governance section of our website.
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Climate reporting continued
TCFD
Alignment of climate-related risk timeframes with our business strategy and financial planning
Strategy
Scenario analysis
We continued to evaluate and monitor the climate-related risks and opportunities originally identified in 2021 that were deemed
to have the highest likelihood of occurrence (i.e. those that have a 30% or greater likelihood of materialising over the short,
medium or long term for the categories identified by TCFD).
Our scenario analysis considered two scenarios: the first aligning with the Paris Agreement (RCP2.6) and the second an
unmitigated ‘business-as-usual’ response (RCP8.5). These two scenarios enable us to consider changes in demand, design,
material options and construction in our decision-making. In 2023, we undertook a preliminary quantitative analysis using a net
zero scenario to produce a set of financial ranges for risks previously categorised as ‘high’ through our qualitative assessment.
See our 2023 annual report for this quantification.
To establish the materiality of these risks we adopted the Group’s financial reporting materiality threshold of £8.5m. Our
assessment indicates that our climate-related risks are immaterial and not expected to translate into a financially material impact
on the business in the short to medium term. Climate-related opportunities rank higher than risks due to the service-based
nature of our business. We do not own any long-term assets and we secure terms and conditions of projects prior to investment.
However, due to the evolving governmental and societal response to climate change, the Group is currently unable to determine
the full future economic impact of climate-related risks and opportunities on our business model or fully incorporate these into
our financial statements (see page 152). We have therefore continued to rank our risks and opportunities using our original
qualitative analysis as shown on pages 67 to 70.
In 2024, we consolidated our climate-related risks and opportunities and updated how we articulate these to ensure they evolve
with new thinking and continue to add value for the business. We also worked with a third party to undertake a physical risk
analysis on a sample of active projects to assess a range of physical risks including wildfire, flood, cyclone, heatwave, sea level rises
and water stress on our projects and their potential financial impact (see page 70). The table starting on page 67 details our
qualitative analysis on all potential climate-related risk and opportunities. A full overview of the approach, assumptions and
quantitative findings used for ‘high’ risk categories remains unchanged and is detailed in our 2023 annual report.
Decarbonisation and resilience
We have a resilient business strategy that is poised to respond well to changing market conditions. Our qualitative and
quantitative scenario analysis, along with our annual climate-related assessment, highlights the resilience of our approach to
climate-related risks and how we have already positioned ourselves to take advantage of the transition to a low-carbon economy.
We also ensure that climate-related opportunities are identified and assessed as part of our operational processes and project
due diligence. Our divisions have been contributing to an internal carbon charge since 2021 and in 2024 we increased it to £90 per
tonne of CO2e (2023: £70). This charge enables us to continue to invest in sustainable projects. Even if a high external carbon tax
were imposed, aligned to a net zero trajectory, our quantification work described in our 2023 annual report showed that this
would not be a material tax burden (>£3m per year) for the Group.
In 2024, we also published our Transition Plan, which details the key actions we are taking to meet our validated science-based
targets while also mitigating risks and maximising climate opportunities. The Plan is structured around the five disclosure
elements of the government’s Transition Plan Taskforce and can be found on our website.
Short term
0–1 year
Medium term
1–3 years
Long term
3+ years
Each division carries out a detailed
risk review twice annually and
records significant matters in its risk
register. This time horizon aligns with
our ongoing projects, operational
expectations and bidding timelines
for upcoming projects. We monitor
and report our Total Commitment
performance and KPIs annually.
To ensure we have adequate
resources for our continued
operation, we undertake an annual
viability statement covering a
three-year period. This time horizon
is in line with the Group’s budgeting.
Most of our projects are short
to medium term and therefore
captured in project risk reviews.
Long-term climate-related risk
and responsibilities are assessed
in line with strategic planning,
which considers shifting trends,
behaviours, technologies and legal,
regulatory and political changes
beyond three years. While our
projects are generally completed
over a short to medium time
horizon, their lifespan extends well
beyond this.
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Climate reporting continued
TCFD
Identified climate-related risks and opportunities
Transition
1. Legal
Timing of risk:
Long term
Movement of risk:
Status of risk:
High
Description and impacts
2024 initiatives and progress
Metrics monitored
Increasing legislation aimed at
mitigating climate change in
the form of carbon taxes could
result in new operational costs
for the Group.
Continued to steadily increase internal
carbon charge to foster low-carbon
decision-making.
Continued to purchase a high
percentage of low-carbon materials
and renewable energy.
Continued participation in trade
associations and periodic assessments
of emerging regulations.
Scope 1, Scope 2 and Scope 3
emissions (tonnes CO2e).
Internal carbon charge
(£/tonne CO2e).
% of electricity purchased from
renewable sources.
Regulatory requirement to
report Scope 3 emissions
based on direct data from
suppliers in place of revenue-
based estimation could lead to
enhanced costs of calculation.
Strengthened our Scope 3 inventory
across 15 categories.
Continued implementation of our
intelligent carbon-reduction tool,
CarboniCa, across projects.
Developed employee and leadership
climate knowledge and skillsets
(e.g. employees carry out carbon
assessments and design new
low-carbon designs).
Continued to engage with
suppliers through our Supply Chain
Sustainability School (SCSS).
Scope 3 carbon emissions
(tonnes CO2e).
% of verified Scope 3 emissions.
Subcontractors (by spend) providing
their own carbon data.
Number of projects using CarboniCa.
Adopting immature products or
services that may result in legal
proceedings against the Group.
Design teams continued to take a
precautionary approach to adopting
new technologies.
Engaged with insurance providers,
legal firms and suppliers to prevent
legacy defects and reduce risk.
Adopted experimental technologies
on a material scale (e.g. Tomorrow
Home).
Number of projects using CarboniCa.
Number of projects achieving
sustainability accreditation
(including BREEAM, LEED or SKA).
% of timber sourced using sustainable
sourcing certification standards such
as FSC and PEFC.
Increased focus on carbon,
particularly operational carbon,
may lead to litigation if space
does not perform as designed.
Continued implementation
of CarboniCa across projects.
Post-occupancy evaluations.
Scope 1 and 2 carbon emissions
(tonnes CO2e).
Number of projects using CarboniCa.
Number of projects achieving
sustainability accreditation (including
BREEAM, LEED or SKA).
Increase
Stable
Decrease
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Climate reporting continued
TCFD
Transition
2. Regulatory
Timing of risk:
Medium term
Movement of risk:
Status of risk:
High
Description and impacts
2024 initiatives and progress
Metrics monitored
Changes to regulation to
address new efficiency
standards, climate adaptation
or the ban of certain sites
or materials could increase
operational costs and
lengthen project timelines
or increase delays.
Continued to monitor and review
regulatory updates.
Continued to collaborate at the
forefront of new building standards,
developing expertise in net zero
standards and innovative processes
to reduce emissions at all stages
of construction.
Continued to prioritise sustainable
procurement practices.
Implemented improved
decommissioning and recycling
practices.
Number of projects achieving
sustainability accreditation (including
BREEAM, LEED or SKA).
% of hybrid or electric vehicles in fleet.
% of construction waste diverted
from landfill.
% of electricity purchased from
renewable sources.
Internal carbon charge (£/tonne CO2e).
New sector-wide standards to
be met for construction projects
may result in losing members
of the supply chain who are not
quick enough to adapt.
Implemented technologies focused
on energy efficiency (i.e. Passivhaus).
Conducted workshops and training
for the supply chain on low-carbon
design and materials.
Preserved our supply chain
management practices to gain
favourable terms and agile
procurement streams.
Scope 3 carbon emissions
(tonnes CO2e).
Number of suppliers registered with
the SCSS and the number attending
dedicated training and workshops.
Subcontractors (by spend) providing
their own carbon data.
Timing of opportunity:
Short to medium term
Movement of
opportunity:
Status of opportunity:
High
Supportive government
incentives to develop low-
carbon solutions to meet net
zero targets are implemented
leading to tax incentives and
competitive advantage.
Property Services continued to work
under the Department for Energy
Security and Net Zero’s Social Housing
Fund. At the end of 2024, 451 homes
were retrofitted with energy-efficient
features under the scheme.
Stricter Energy Performance Certificate
requirements.
Number of projects achieving
sustainability accreditation
(including BREEAM, LEED or SKA).
% of revenue from sustainable
projects.
3. Reputational
Timing of risk:
Long term
Movement of risk:
Status of risk:
Low
Description and impacts
2024 initiatives and progress
Metrics monitored
Risk of losing our unique
selling position on climate,
which leads to failure to win
contracts, secure lending
or attract investors.
Published our Transition Plan and
improved the transparency of our
reporting against our ambitious
net zero targets.
Executed responsible business
strategy and continued to pursue
carbon reductions and innovative
climate initiatives.
Maintained strong scores among
ESG rating agencies.
Continued implementation of
CarboniCa across projects.
% reduction of Scope 1 and 2
emissions since 2019 baseline.
% reduction in Scope 3 emissions
since 2020 baseline.
Number of projects achieving
sustainability accreditation (including
BREEAM, CEEQUAL, LEED or SKA).
Number of projects using CarboniCa.
MSCI and CDP scores.
Award wins.
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Climate reporting continued
TCFD
Transition
4. Technological
Timing of risk:
Medium term
Movement of risk:
Status of risk:
Low
Description and impacts
2024 initiatives and progress
Metrics monitored
Increased costs or scarcity of
latest low-carbon technologies
to contribute to our
decarbonisation efforts lead to
slowdown in decarbonisation
progress and increased
operational costs.
Increased our internal carbon charge
from £70 to £90 per tonne CO2e to
bolster our carbon fund.
Significantly increased number
of hybrid and electric vehicles in
Group fleet.
Launched our Transition Plan to better
anticipate and prepare for emerging
trends and changes.
Continued to source a high percentage
of renewable energy and transition
our vehicle fleet to more sustainable
solutions.
Internal carbon charge
(£/tonne CO2e).
% of hybrid or electric vehicles in fleet.
% of electricity purchased from
renewable sources.
5. Market and resource efficiency
Timing of risk:
Medium term
Movement of risk:
Status of risk:
High
Description and impacts
2024 initiatives and progress
Metrics monitored
Demand for low-carbon
materials (e.g. timber,
innovative steel, insulation,
air source heat pumps) results
in supply chain bottlenecks
or increased costs.
Continued to strengthen relationships
with the Morgan Sindall Supply Chain
Family to gain favourable terms.
Factored delays into the decision-
making process.
Secured fixed rates and prices
for projects.
Number of projects achieving
sustainable accreditation (including
BREEAM, LEED or SKA).
% of timber sourced using sustainable
sourcing certification standards such
as FSC and PEFC.
Timing of risk:
Long term
Movement of risk:
Status of risk:
Medium
Market favouring improving
existing structures over
new builds.
Increased revenue across both
Construction and Fit Out in 2024.
Continued to work with Construction
division to reduce climate impact and
provide client solutions.
Cultivated fit out, retrofit and
regeneration segments of business.
Revenue from Fit Out and
Construction.
Number of projects achieving
sustainable accreditation (including
BREEAM, LEED or SKA).
Number of projects using CarboniCa.
Timing of opportunity:
Short to medium term
Movement of
opportunity:
Status of opportunity:
High
Greater demand and
requirements for low-carbon
builds or requirement that
new construction be net zero,
including use of recycled
materials and retrofit demand
to adapt to warmer climate.
Property Services continued to work
under the Department for Energy
Security and Net Zero’s Social Housing
Fund. At the end of 2024, 451 homes
were retrofitted with energy-efficient
features under the scheme.
Continued to support our clients to
decarbonise and provide solutions.
Number of projects achieving
sustainability accreditation (including
BREEAM, LEED or SKA).
Number of homes retrofitted under
government-funded environmental
or social initiatives.
% of revenue from sustainable projects.
Demand for climate-adaptable
or resilient assets or for building
assets to withstand the physical
impacts of climate change (e.g.
highway improvements, water
capacity and rail extensions).
Increased revenue and bidding
prospects for Infrastructure.
Changes to design process to
incorporate greenscaping and
natural vegetation.
Revenue from infrastructure,
construction and design, and repair and
maintenance services for wastewater.
Revenue from engineering and
construction services for railway
infrastructure.
Number of biodiversity net gain projects.
Using low-emission energy
such as renewable energy
or alternative fuels reduces
energy costs and improves
energy security.
Conducted internal decarbonisation
site audits in 2024, resulting in the
deployment of new energy-monitoring
systems, renewable energy tariffs, more
efficient machinery and increased use of
alternative fuels such as hydrotreated
vegetable oil over white diesel.
% of hybrid or electric vehicles in fleet.
% of electricity purchased from
renewable sources.
Increase
Stable
Decrease
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Climate reporting continued
TCFD
Physical
6. Chronic and acute
Timing of risk:
Medium to long term
Movement of risk:
Status of risk:
Medium
Description and impacts
2024 initiatives and progress
Metrics monitored
Vulnerabilities due to increasing
extreme weather events,
specifically heatwaves and
prolonged wet seasons leading
to project delays, increased
risk of re-work, supply chain
disruption and increased costs
or sales prices.
Engaged a third party to conduct a
physical risk assessment on a sample
of active projects modelled to various
scenarios – including an illustrative
financial analysis (see below).
Negotiated contracts continued to
consider extreme weather to protect
the Group and assets.
Number of projects achieving
sustainable accreditation (including
BREEAM, LEED or SKA).
Number of homes retrofitted under
government-funded environmental
or social initiatives.
Number of biodiversity net gain
projects.
Increase in unviable land such
as green belts and flood plains,
reducing availability of building
plots, as well as saturated
ground causing site run-off and
pollution events, limited access
to sites, delays or damage to
materials.
Engaged a third party to conduct a
physical risk assessment on a sample
of active projects modelled to various
scenarios – including an illustrative
financial analysis (see below).
Continued to conduct due diligence
process to evaluate likelihood of risks
and implement mitigating actions.
Number of projects achieving
sustainable accreditation (including
BREEAM, LEED or SKA).
Number of homes retrofitted under
government-funded environmental
or social initiatives.
Number of biodiversity net gain
projects.
Physical risk assessment: In 2024, a sample of our project locations were assessed using the Sust Global physical risk platform. The platform considers
the long-term (2050) view of future climate risk, looking at the most extreme risks arising from flood, sea level rise, cyclone, heatwave, wildfire and
water stress in a range of scenarios (RCP8.5/SSP5; RCP4.5/SSP2; RCP2.6/SSP1). The Sust Global platform uses General Circulation Models from the
latest international modelling efforts, the ‘Coupled Model Intercomparison Project 6’ and high-resolution historical observations from satellites and
sensors to provide detailed physical risk information. The findings from this assessment indicated that the Group assets sampled are at low risk of
significant climate stress to 2050, other than heatwave, which is a medium risk across the asset sample. Initial financial implications for the Group
were also considered, including the ‘value of risk’ arising through high-impact climate events. The outputs of this process were not considered to be
material for our business; however, we will continue to monitor our physical asset risks over time as climate data and modelling improve.
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Climate reporting continued
TCFD
Risk management
Climate change risk is managed through our wider risk
management process and integrated into our Group risk
management framework, as detailed on pages 52 to 62 and
shown in the below diagram. Following a top-down, bottom-up
approach, the risks and responsibilities for climate change are
identified and assessed at Group and divisional levels, across
all activities, geographical regions and business areas. Our
identification and assessment process continues to evolve
through internal workshops, engagement with stakeholders
and our climate governance approach (see pages 44 and 46).
As with our wider risk management approach, climate-related
risks and responsibilities are determined by likelihood and
severity at a divisional level. Emerging risks are reviewed
regularly alongside horizon scanning to consider changes
in regulation, legislation and policy. Climate risk assessments
are reviewed and approved via our schedule of delegated
authorities, which assigns approval of material decisions to
appropriate levels of seniority.
Integration of climate risk within our wider risk management framework
Group risk
The Board determines the Group’s risk appetite, including
climate risk, and ensures that the risk is managed
appropriately via our risk management framework.
The Group risk committee meets twice annually to review
risks, including climate risks.
The Group head of audit and assurance retains
responsibility for the risk management system.
Divisional risk
Each division is certified to the ISO 14001 Environmental
Management System.
Climate-related risk and opportunity identification takes
place twice annually through risk register updates.
Divisions conduct site- and asset-level risk assessments
and reviews throughout the year, including upstream
and downstream reviews.
Operational risk
Each project includes a risk assessment,
which factors in potential climate-related risks
and opportunities.
Our CarboniCa tool continues to help clients
calculate and reduce project emissions.
Project costs and budgets are set at the tendering
stage including environmental requirements.
Climate-related risks and responsibilities relating to projects
are identified and assessed as part of our operational process,
beginning at the bidding stage when considering viability.
Once a project starts, we carry out further due diligence to
identify additional ways of reducing carbon. The early stages
of a project are critical for making carbon-reduction decisions,
which is why our CarboniCa tool is being applied in the
design phase of projects to offer lower-carbon alternatives
for our teams, clients, designers and supply chain partners
(see page 46).
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TCFD
Metrics and targets
In 2023 we resubmitted our carbon targets to the SBTi to align
with a more ambitious 1.5ºC scenario. Our newly approved
net zero science-based targets commit us to reducing our
Scope 1 and 2 emissions by 60% by 2030 and 90% by 2045,
in addition to reducing our Scope 3 emissions, which account
for c.99% of our carbon footprint, by 42% by 2030 and 90% by
2045. These steep reductions across all our relevant carbon
emissions, along with residual offsetting, will enable us to
reach a net zero position as defined by the SBTi by 2045.
See page 197 for more details.
Our metrics and targets help us to manage the climate-related
risks and opportunities outlined on pages 67 to 70. The table
below includes some of the key metrics that we monitor
annually and we are working to ensure we can update our
quantified metrics (reported in last year’s annual report)
on a regular basis.
Our GHG reporting has been independently assured
since 2010 and aligns with the GHG Protocol methodology.
For more information on this and our GHG reporting, see our
SECR section on page 73. We also report a full breakdown
of our environmental metrics and associated data in our
responsible business data sheet, which we publish each year
alongside our annual report on our website. Details of our
KPIs and performance progress can also be found on
pages 44 to 47.
As our Transition Plan (also published on our website)
continues to evolve and we work to align with ISSB S2 and
the UK Sustainable Reporting Standards, we will review
the operational and financial metrics that we disclose in
the future.
Climate-related
risks and
opportunities
Key external metrics
2024
2023
2022
2021
1. Legal
2. Regulatory
Scope 1, 2 and 3 carbon emissions (tonnes CO2e)
1,325,708
1,244,754
1,311,868
1,321,174
Internal carbon charge (£/tonne CO2e)
£90
£70
£50
£35
Suppliers (by spend) providing their own carbon
emissions data
£446m
£224m1
£649m
£589m
3. Reputational
% reduction against Scope 1 and 2 science-based
targets
44%
45%
45%
35%
Number of projects achieving BREEAM, LEED and
SKA ratings
160
161
108
99
4. Technological
5. Market and
resource
efficiency
% of hybrid or electric vehicles in Group fleet
72%
64%
53%
42%
Number of new projects using CarboniCa
218
280
142
41
% of electricity purchased from renewable sources
56%
70%
65%
72%
% of waste diverted from landfill
97%
94%
96%
97%
1
For 2023 onwards, we are reporting the data from Supply Chain Sustainability School members only.
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Climate reporting continued
Our science-based targets are approved by the
SBTi to align to a 1.5ºC trajectory and target net
zero by reducing our Scope 1, 2 and 3 emissions
by 90% for 2045.
GHG reporting methodology
The data reported in the table on page 74 corresponds
with our financial year (1 January to 31 December 2024) and
includes all areas for which we have operational control in
the UK and Europe. The materiality threshold has been set at
5% with all operations estimated to contribute more than 1%
of the total emissions included. No material emissions have
been omitted.
Our SECR report has been prepared in accordance with the
requirements of Toitū’s accredited organisational GHG
programme: Toitū ‘carbonreduce’. This programme is based
on and fully incorporates the Greenhouse Gas Protocol’s
Corporate Accounting and Reporting Standard (2015)
and ISO 14064–1:2018 Specification with Guidance at the
Organization Level for Quantification and Reporting of
Greenhouse Gas Emissions and Removals. Where relevant,
the inventory is aligned with industry or sector best practice
for emissions measurement and reporting.
The allowance built into the ‘carbonreduce’ accreditation also
permits +/–5% variance in the gross emissions total in case
a miscalculation is discovered following a carbon audit.
However, to build confidence in the data we report, for the
last 10 years we have used a third-party global assurance
provider to verify our Scope 1 and 2 emissions annually.
We report our carbon emissions using a location-based
methodology as this aligns to our science-based targets;
however, this means the progress shown against our
emissions reduction targets does not take into account the
percentage of electricity which we source from renewables
and instead relies on the UK’s grid decarbonisation. In 2024,
over half of our electricity was from renewable sources.
A breakdown of this data and our market-based emissions
can be found in our responsible business data sheet on
our website.
This year, we have chosen to report our Scope 3 emissions
data across all relevant categories for the first time. As our
Scope 3 emissions account for c.99% of our total carbon
footprint, we believe this is an important step in providing
stakeholders with additional clarity on the emissions
generated across our entire value chain, improving the
transparency of our reporting and showing progress against
our net zero targets. Our performance progress against our
carbon commitments can be found on page 44 and as part
of our non-financial KPIs on page 15.
The complexity of our value chain has meant that the majority
of our Scope 3 emissions calculations are based on estimates,
for example using annual procurement spend on materials
and applying estimated emission factors. However, our use of
CarboniCa has resulted in improvements in our methodology
and data, which has enabled us to generate more robust
estimates and quality data in this complex area.
In 2024, we updated our Scope 3 emissions data across
all 15 categories using divisional data to rebaseline across
categories where new criteria and assumptions were
applicable. The Scope 3 emissions baseline for 2020 was
subsequently updated. See our Appendix on page 198 for
more details. Our third-party assurance provider has also
validated the methodology used for calculating our Scope 3
carbon emissions, in addition to verifying the data provided
by our Construction and Fit Out divisions.
Taking action
As part of our compliance with the Energy Savings
Opportunity Scheme (ESOS), in 2024 we submitted our action
plan for ESOS Phase 3 covering the period December 2023 to
December 2027. This action plan commits us to implement
measures such as installing on-site and office solar
photovoltaic and building management systems, trialling
energy-monitoring solutions, designing out concrete from
foundations, introducing hybrid battery units and replacing
our company vehicle fleet with hybrid or electric alternatives.
These actions further support our plan to decarbonise and the
steps that we have taken and intend to take, as outlined in our
Transition Plan on our website.
In addition to ESOS, all divisions conducted internal
decarbonisation site audits in 2024. These assessments will
help to accelerate progress towards our net zero ambitions
via targeted initiatives, including switching to renewable
energy tariffs, providing energy-efficient travel options and
eco-cabins, introducing more efficient machinery and
increasing our use of alternative fuels such as hydrotreated
vegetable oil over white diesel. Our focus on energy efficiency
is evidenced through our improved energy intensity, which has
declined by 50% since 2019 (see page 74). More detail on our
actions throughout the year can be found on pages 44 to 47.
Streamlined Energy and
Carbon Reporting (SECR)
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Climate reporting continued
SECR
GHG emissions (tonnes CO2e)1
2024
2023
Baseline2
Scope 1 emissions – Direct emissions
8,056
8,7393
18,124
Scope 2 emissions – Indirect emissions
3,628
2,691
2,779
Scope 1 and 2 emissions – Total
11,684
11,4303
20,903
Scope 3 emissions – Other indirect emissions4
1,314,055
1,233,324
1,300,271
Scope 1, 2 and 3 emissions – Total
1,325,739
1,244,754
1,321,174
Carbon intensity – Scope 1 and 2 per £ revenue
2.6
2.8
6.8
Carbon intensity – Scope 1, 2 and 3 per £ revenue
291.6
302.3
430.2
Revenue
£4,546.2m
£4,117.7m
£3,071.3m
1
Includes GHG emissions associated with our UK and European operations. See Appendix on pages 197 and 198 for Scope 1, 2 and 3 emission definitions
and our responsible business data sheet on our website for a full breakdown of our environmental data.
2
Baseline year for Scope 1 and 2 is 2019 and baseline year for Scope 3 is 2020. Our Scope 3 baseline was recalculated in 2024 to apply new methodologies
and assumptions. See Appendix on page 197 and 198 for more information.
3
Restated for 2024 following expanded scope of reporting and/or improved data collection.
4
Reporting Scope 3 emissions across all relevant categories for the first time to align with our net zero targets. We previously only reported ‘operational’
Scope 3, which referred to categories 3, 5 and 6.
2024
2023
2019
Energy use (MWh)1
UK
Global
UK
Global
Global
Energy use
86,944
87,602
86,862
86,990
118,004
Energy intensity – energy use per £ revenue
19.1
19.2
21.0
21.1
38
1
Includes energy use from electricity, heat, steam and cooling and fuel consumption from boilers, furnaces, generators and transportation (including
company cars and private vehicle mileage). ‘Global’ includes both our UK and European operations.
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Annual Report 2024
Section 172 statement
The Board and Group management team’s
objective is to promote the Group’s success for
the benefit of all stakeholders, in line with the
directors’ duties set out in section 172 of the
Companies Act 2006.
Making informed decisions
How our directors perform their duties
The Board sets the Group’s purpose, values and
strategy and ensures they are aligned with our culture.
See page 92
The Board reviews the Group’s strategy and conducts
strategy reviews with each division, to ensure the
long-term sustainable success of the business with
good outcomes for all our stakeholders.
See page 90
The Board sets the Group’s risk appetite, assesses
the principal risks that could impact on our strategy,
performance and stakeholders, and reviews the
mitigations we have in place.
See page 91
The Board engages directly or indirectly with our
stakeholders, monitors the impact of our activities
on them, and takes their interests and priorities into
account when making decisions.
See pages 89 to 91
The Board and responsible business committee
monitor our performance against our five Total
Commitments to our stakeholders and wider society.
See page 84 and pages 108 to 110
Directors and senior managers undertake training
on directors’ duties and other relevant topics.
See page 94
Section 172 matters
The likely consequences of any decision
in the long term
Purpose and strategy
10
Business model
8–9
Capital allocation
20–21
Pipeline of work
19
Divisional markets
7, 16
The interests of the Company’s employees
Employee engagement
11
Protecting people
40–41
Developing people
42–43
Employee policies
76–77
The work of the responsible business committee
108–110
Rewarding employees fairly
113, 116
The need to foster the Company’s business
relationships with suppliers, customers
and others
Supply chain engagement
11–12
Working together with our supply chain
48–49
Human rights and modern slavery
41, 77
Client and partner engagement
12
Funder engagement
13
The impact of the Company’s operations on
the community and the environment
Community engagement
12
Enhancing communities
50–51
Improving the environment
44–47
Environmental policies
76
The work of the responsible business committee
108–110
The Company’s reputation for high
standards of business conduct
Non-financial and sustainability information statement
77
Culture and values
10, 92
Code of Conduct
41, 76–77, 92
Raising concerns
41
Board’s oversight of workforce policies and practices
81
Internal financial controls
105–106
The need to act fairly between members
of the Company
Shareholder engagement
13, 89
Annual general meeting (AGM)
84, 131
Rights attached to shares
132
Voting rights
132
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Non-financial and sustainability information statement
We aim to comply with the non-financial and sustainability reporting regulations contained in sections 414CA and 414CB of the
Companies Act 2006. Our divisions communicate Group and divisional policies to their employees and supply chains. Our due
diligence with regard to ‘environmental matters’, ‘employees’ and ‘social matters’ is driven by our Total Commitments, which are
a strategic priority for the Group (see page 10).
Policies
Due diligence, impacts and principal risks
Environmental
matters
For our climate-related financial disclosures
(see pages 63 to 72).
Code of Conduct and Supplier Code of
Conduct, published on our website: commit
to caring for the environment.
Sustainable procurement policy: commits
to being socially and environmentally
conscientious in our procurement.
Supplemental timber policy: requires
procurement from sustainable sources.
Sustainable water policy: commits to
building to the highest standards as those
detailed in the RIBA Climate Challenge
2030; retrofitting water-efficient kit;
avoiding procuring materials or equipment
that require intensive water use in their
manufacture, installation or use; procuring
water-efficient products; incorporating SuDS
(sustainable drainage systems); and advising
on saving water.
Due diligence, pages 44 to 47.
Impacts, pages 44 to 47 and page 74.
Principal risks, page 61.
Employees
Code of Conduct: commits to conducting
business in an open and ethical way
in line with our Core Values and Total
Commitments.
Group health, safety and wellbeing
management policy framework:
incorporates the Group occupational
health and safety policy, which commits
to providing a safe and healthy working
environment for our employees and others
involved in or affected by our works.
Divisional occupational health and safety
policies: cover all employees and extend
to our subcontractors and suppliers working
on our projects.
Due diligence, pages 11, 40 to 43, 55 to 56, 81, 89,
92, 109, 113, 116, 133.
Impacts, pages 11, 40 to 43.
Principal risks, pages 55 and 56.
Social matters
We are committed to providing a better
built environment for all, and our services
include urban regeneration, social housing
and critical infrastructure. A large proportion
of our work is for the public sector and
therefore falls under the Public Services
(Social Value) Act 2012.
Sustainable procurement policy: commits
to being socially and environmentally
conscientious in our procurement.
Due diligence, pages 12, 50 and 51.
Impacts, pages 12, 50 and 51.
While social matters are not regarded as a
principal risk, each division carries out regular
risk assessments to identify any areas of its
business and markets that may be susceptible
to risk, and embeds appropriate procedures
in its day-to-day operations.
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Non-financial and sustainability information statement continued
Policies
Due diligence, impacts and principal risks
Human rights
Human rights policy (see page 41).
Code of Conduct and Supplier Code of
Conduct (see page 41).
Modern slavery policy (see page 41).
Modern slavery statement, published on
our website.
Whistleblowing policy and procedure
(see page 41).
Due diligence, pages 41 and 92.
Impacts, pages 12 and 41. See also our modern
slavery statement on our website.
Human rights breaches are not considered a
principal risk; however, information on how we
manage this risk can be found in our modern
slavery statement.
Anti-corruption
and anti-bribery
Code of Conduct and Supplier Code of
Conduct: state that we will not tolerate any
form of bribery or corruption.
Bribery Act guidance note: provides
guidance on the Bribery Act 2010 and how
it is relevant to the Group.
Group-wide dealing policy: clarifies to all
employees regulations relating to the misuse
of inside information.
Dealing code: states directors’ and
others’ obligations to comply with market
abuse regulation.
Competition law compliance policy: clarifies
requirements under the Competition Act
1998 and Enterprise Act 2002. Each division
provides its employees with guidelines
tailored to the division’s activities.
Due diligence, pages 105 and 106.
Impacts: there was no evidence of any systemic
bribery or corrupt activity in 2024.
We do not regard corruption and bribery as a
principal risk to the Group.
Copies of our policies are available on our website or can be obtained from the Group’s company secretary on request.
Our business model is set out on pages 8 and 9 and our non-financial KPIs on page 15.
Non-financial data collection
We have been reviewing the means and methodologies used to collect and report our non-financial data across our five Total
Commitments (see page 38). Using data visualisation software, we have developed an online platform through which all divisions’
metrics are collated, verified and regularly monitored. This way we can ensure the reliability, accountability and transparency of
our data.
The sources of our non-financial KPI data, as reported on page 15, are listed below:
Lost time incident rate: calculated in accordance with industry standards and reviewed monthly by divisional teams, the Group
management team and the Board.
Training days: recorded directly from each division’s automated HR system and verified by appointed employees.
Carbon emissions: all data is independently verified (see pages 73 and 74). See pages 45 and 73 for how we are addressing the
collection of wider Scope 3 emissions data.
Payment of supply chain: we report our payment to suppliers in accordance with the Prompt Payment Code, and the data is
checked by our Group finance team.
See page 50 for how we measure social value on our projects in accordance with industry methodologies.
77
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Going concern and viability statement
Going concern
The Group’s business activities, together with the factors likely
to affect our future development, performance and position,
are set out in this strategic report.
As at 31 December 2024, the Group had net cash of £492.4m
and committed banking facilities of £180m, of which £165m
matures in October 2027 and £15m matures in June 2027. The
directors have reviewed the Group’s forecasts and projections,
which show that we will have a sufficient level of headroom
within facility limits and covenants over the period of
assessment which the directors have defined as the date
of approval of the 31 December 2024 financial statements
through to 28 February 2026. After making enquiries,
including the review of sensitivities for plausible downside
scenarios to the forecasts, the directors have a reasonable
expectation that the Company and the Group have adequate
resources to continue in operational existence for the
foreseeable future. Thus, they continue to prepare the annual
financial statements on the going concern basis. See page 152
for the going concern basis of preparation in the consolidated
financial statements.
Viability
As required by provision 31 of the UK Corporate Governance
Code, the directors have assessed the prospects and financial
viability of the Group and have concluded that they have a
reasonable expectation that the Group will be able to continue
in operation and meet its liabilities as they fall due over the
period of the assessment.
This assessment took account of the Group’s current position
and the potential financial and reputational impact of the
principal risks (as set out on pages 54 to 61) on the Group’s
ability to deliver the Group’s business plan. This assessment
describes and tests the significant solvency and liquidity risks
involved in delivering the strategic objectives within our
business model.
The assessment has been made using a period of three years
commencing on 1 January 2025, which is in line with the
Group’s budgeting cycle. This gives good visibility of future
work as the majority of the Group’s workload falls within three
years and enables more specific forecasting as the Group’s
contracts follow a life cycle of three years or less. There is
inherently less visibility over the expected workload beyond
three years, and increased uncertainty around the forecasted
costs to deliver.
Consequently, it is deemed most appropriate to perform the
Group’s medium-term planning over a three-year period.
The directors have compiled cash flow projections
incorporating each division’s detailed business plans with
an overlay of Group-level contingency. At Group level, the
base case financial projections assume modest revenue
growth and improvements in both profit margin and return
on capital employed in line with the Group’s strategy and
medium-term targets.
As per the business model, operating cash flows are assumed
to broadly follow forecast profitability in the Group’s
construction activities, but are more independently variable
in partnerships, driven by the timing of construction spend
and programmed completions on schemes.
The base case business plan includes the Group maintaining
positive daily average net cash for the entirety of the period
reviewed, with no drawings under its loan facilities. The Group
has £180m of committed revolving credit facilities, undrawn
at 31 December 2024, of which £15m is committed until
June 2027 and £165m is committed until October 2027 with
the option for extension to 2028. For the purposes of testing
viability, it is assumed that equivalent facilities are available
past these maturities.
The impact of a number of plausible downside scenarios on
the Group’s funding headroom (including financial covenants
within committed bank facilities) has been modelled with
consideration of the Group’s principal risks that could have
a direct impact on operational cash flows. For each of the
scenarios, including the severe downside case, headroom
within facility limits and covenants are maintained.
The table on page 79 gives an overview of the scenarios
modelled and the mapping to the relevant Group’s
principal risks.
There are no individual scenarios that are considered to
materially impact the Group’s viability, and our assessment
included modelling the financial impact on the business plan
of a severe downside scenario where the impact of a
reasonably plausible combination of the divisional risks were
applied in aggregate.
In the event of this severe collection of scenarios occurring,
there is still a reasonable expectation that the Group will
be able to continue in operation and meet its liabilities.
In addition, the Board has considered a range of potential
mitigating actions that may be available if this worst-case
collection of scenarios arises. These primarily include a
reduction in investment in working capital and a reduction
in the dividend.
As part of the sensitivity analysis, the directors also modelled
a scenario that stress-tests the Group’s forecasts and projects,
to determine the scenario under which the headroom would
exceed the committed bank facilities. The model showed that
the Group’s operating profit would need to deteriorate
substantially for the headroom to exceed the committed
facilities. The directors consider there is no plausible scenario
where cash inflows would deteriorate this significantly.
Based on the results of its review and analysis, the Board has a
reasonable expectation that the Group will be able to continue
in operation and meet its liabilities as they fall due over the
three-year period of its assessment until 31 December 2027.
Assessing the Group’s prospects beyond the review period,
the directors consider that demand will remain strong across
all divisions. The Group has maintained a well-capitalised
balance sheet, has a strong order book and operates a
resilient business model.
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Going concern and viability statement continued
Scenario
Principal risk mapping
Reduced revenue and margins in the construction businesses
The cash performance of the construction businesses is correlated to the levels
of revenue and margin achieved by each division.
We have modelled a scenario of reduced revenue that could be caused by changes
in the UK economic conditions or the insolvency of a key client/partner. In addition
to this we have modelled reduced profit margins which may result from increased
inflation, inefficiencies that could be a result of poor project selection, poor project
delivery, resourcing issues, health and safety issues, and the impact of disruption
that could be caused by cyber activity or climate change.
Economic change and uncertainty
Partner insolvency or adverse
behavioural change
Poor contract selectivity
Poor project delivery
Health and safety incident
Talent retention and attraction
Cyber activity
Climate change
Working capital deterioration in the construction businesses
We have modelled a scenario including a deterioration of working capital in the
construction businesses that could be caused by delays in receiving payments from
customers and also having to pay suppliers earlier.
Mismanagement of working
capital and investments
Partner insolvency or adverse
behavioural change
Reduction in open market sales values and sales pace in Partnership Housing
We have modelled a scenario where there is a reduction in the open market
housing sales values and a slowdown in the sales pace caused by changes and
uncertainty in the UK economic conditions, exposure to the UK residential market
or poor project delivery.
Economic change and uncertainty
Exposure to UK residential market
Poor project delivery
Project delays or viability concerns, and cost increases in Mixed Use Partnerships
We have modelled a scenario where there were project delays or cancellations in
respect of Mixed Use Partnerships and also reduced margins.
This scenario could be the result of changes and uncertainty in the UK economic
conditions, including changes in the UK residential market, and also inefficiencies that
could be a result of poor project delivery, resourcing issues, health and safety issues,
or the impact of disruption that could be caused by cyber activity or climate change.
Economic change and uncertainty
Exposure to UK residential market
Partner insolvency or adverse
behavioural change
Poor project delivery
Health and safety incident
Talent retention and attraction
Cyber activity/failure to invest in IT
Climate change
Higher developers’ pledge expenses
We have modelled a scenario where we incur higher than expected expenses in
respect to our obligations under the building safety developers’ pledge, but these
costs are not fully recovered through contractual remedies.
Poor project delivery (including
changes to contracts and contract
disputes)
Health and safety incident
Mismanagement of working
capital and investments
Severe downside case
We have modelled a scenario where all of the scenarios above combined at the
same time to represent a severe downside scenario.
All of the above
This strategic report was approved by the
Board and signed on its behalf by:
John Morgan
Chief Executive
25 February 2025
79
Strategic report
Strategic report
In this section
81 The UK Corporate Governance Code
83 Chair’s statement
85 Board overview
86 Board of directors
88 Directors’ and corporate governance report
93 – Nomination committee report
100 – Audit committee report
108 – Responsible business committee report
111 Directors’ remuneration report
131 Other statutory information
Governance
80
Morgan Sindall Group plc
Annual Report 2024
Board leadership and Company purpose
Board effectiveness
The Board provides effective leadership by setting a strategy to deliver our purpose, overseeing our
performance against strategy, and ensuring our targets remain aligned with generating positive outcomes for
all our stakeholders.
See the key activities and decisions of the Board on pages 89 to 91
Purpose, values, strategy
and monitoring culture
The Board as a whole is responsible for establishing and promoting our purpose, values and strategy and
ensuring they are aligned to our culture. The Board assesses whether the desired culture is being maintained
through various monitoring and review activities throughout the year.
See purpose, values, strategy and culture on page 92
Resources
and controls
The Board reviews the Group’s financial performance at each scheduled meeting and ensures that we have the
necessary resources in place to implement our strategic priorities. The Board has an established framework
of controls in order that risk can be assessed and managed. The audit committee supports the Board in its
oversight of risks and internal controls to enable the Board to set the Group’s risk appetite.
See the audit committee report on page 100
Engagement with
stakeholders
The Board recognises that effective engagement with our stakeholders is critical to the long-term resilience of
the business. It engages directly with employees and shareholders and is kept fully informed via the executive
directors of any material issues or feedback relating to other stakeholders.
See strategic report on page 11 to 13
Oversight of workplace
policies and practices
and workforce
engagement
The Board approves the Code of Conduct and all key Group policies to ensure they are consistent with our
Core Values and support long-term sustainable success. The internal audit team monitors compliance with
our policies as part of its audit programme and reports any areas of non-compliance to the audit committee.
Employees are also able to raise any matters of concern through our raising concerns/whistleblowing service.
The Board has adopted an alternative method for employee engagement to the Code’s three suggested
options. Given the structure and culture of our business and the size of our Board, all our non-executive
directors share responsibility for employee engagement as this allows them to meet a broad range of
employees each year through a mix of group and one-to-one discussions. The Board considers that this
remains an appropriate way for it to engage most effectively with a large number of people across our
decentralised business through a variety of ways, and allows the non-executives the freedom to meet people
from multiple divisions including without management present.
See strategic report on page 11 and pages 76 and 77
Division of responsibilities
Role of
the chair
The chair is responsible for the overall effectiveness of the Board and for promoting a culture of openness
and debate at meetings that supports well-informed and transparent decision-making through constructive
dialogue. The chair and committee chairs work with the company secretary to ensure that each director
receives accurate, timely and clear information ahead of each meeting to facilitate thorough consideration and
effective contribution by all the non-executives. Our chair, Michael Findlay, was independent on appointment
when assessed against the circumstances set out in Provision 10 of the Code.
Board composition
The Board consists of a majority of independent directors and believes that it is operating effectively with an
appropriate balance of executive and non-executive directors such that no individual or group of individuals
is in a position to dominate its decision-making. The tenure of directors is regularly reviewed to maintain
independence and ensure regular refreshment on the Board. There is a clear division of responsibilities
between the chair, chief executive and senior independent director, as summarised on our website.
See nomination committee report on page 94
As a UK-listed company, our governance structure
is based on the UK Corporate Governance Code.
The UK Corporate Governance Code
The Company has applied all the Principles, and complied with all Provisions, of the 2018 UK Corporate Governance Code (the ‘Code’),
which is available on the Financial Reporting Council’s website at frc.org.uk, save for Provisions 3 and 41. With Provision 3, while
the remuneration committee chair consulted with shareholders on remuneration, the chair of the Board has not sought to hold
separate consultations with shareholders in 2024; the new Board chair will contact shareholders in 2025 to see if there are any
matters they wish to discuss (see page 13 and pages 84 and 89 for more detail on shareholder engagement). With Provision 41,
the remuneration committee did not engage directly with the workforce in 2024 to explain how executive remuneration aligns
with wider company pay policy; see page 113 for how we plan to engage with the wider workforce on executive remuneration
in 2025. In line with the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013, further information on
how the directors have performed their duties under section 172 of the Companies Act 2006 (the ‘Act’) is contained in the strategic
report. We will report against the 2024 Code in our 2025 annual report, and in full on Provision 29 in our 2026 annual report.
In this year’s report, we have disclosed how our desired culture has been embedded (see page 92) and our preparations for
compliance with Provision 29 (see page 107).
81
Governance
Governance
The UK Corporate Governance Code continued
Division of responsibilities continued
External commitments
and conflicts of interest
When making new appointments, the Board ensures non-executives have sufficient time to meet their
responsibilities to the Board. New directors are asked to disclose any significant commitments they have,
together with an indication of the time involved, to enable the Board to assess whether they will be able to
devote the time necessary to their role. After appointment, prior approval must be sought before additional
appointments are accepted. The Board has a process for managing conflicts of interest and a conflicts of
interest register is maintained by the company secretary and reviewed annually by the Board.
See Board biographies on pages 86 and 87
Company secretary
The Board has access to the advice and services of the company secretary, who is responsible for advising
the Board on all governance matters. There are agreed procedures by which directors can take independent
professional advice, at the expense of the Company, on matters relating to their duties. The appointment and
removal of the company secretary is a matter for the Board as a whole.
Composition, succession and evaluation
Succession planning
and appointments
Succession planning and the process for Board appointments is led by the nomination committee to ensure
orderly succession to both Board and senior management positions.
See nomination committee report on pages 94 to 96
Board composition
and skills
The nomination committee reviews and updates the Board skills matrix to identify the skills and experience
required by future appointments. The skills matrix was reviewed and updated during the year following the
appointments of Sharon Fennessy, Kelly Gangotra and Mark Robson.
See nomination committee report on page 94
Board performance
review
The 2024 Board, committee and individual director performance reviews were carried out internally by the
chair. The senior independent director reviewed the performance of the chair. An external Board performance
review was carried out in 2023 by Longwater Partners in accordance with the Code requirements.
See nomination committee report on pages 98 and 99
Audit, risk and internal control
External audit
and internal audit
The audit committee oversees the Company’s relationship with the external auditor, Ernst & Young LLP, and
annually reviews its independence and effectiveness. The head of audit and assurance reports directly to the
audit committee at each meeting on the activities and findings of the internal audit function.
See audit committee report on pages 100 to 107
Fair, balanced and
understandable
assessment
The audit committee reviews the financial reporting in detail, monitors the integrity of the financial and
narrative statements, and advises the Board on whether the annual report and accounts, taken as a whole,
is fair, balanced and understandable and provides the information necessary for shareholders to assess the
Company’s position and performance, business model and strategy.
See audit committee report on page 103
Risk management
and internal control
framework
The Board is responsible for the Group’s risk management framework. Our risk management process and
system of internal controls align with the FRC’s Guidance on Risk Management, Internal Control and Related
Financial and Business Reporting. The Board reviews and sets our internal statement of risk appetite to
ensure that our risk management is aligned with our long-term strategic objectives. The audit committee
assists the Board in carrying out assessments of the Company’s emerging and principal risks and ensuring
that procedures are in place to identify emerging risks that may have a future impact on the Group. The audit
committee also assists the Board in monitoring the Group’s risk management and internal control framework
and carrying out the annual review of its effectiveness.
See governance report on page 101 and audit committee report on pages 104 to 106
Remuneration
Remuneration objectives
and key responsibilities
The remuneration committee is responsible for determining the remuneration policy and ensuring executive
remuneration is designed to align with the Company’s purpose and drives the right behaviours to support our
strategy and promote long-term sustainable success.
See remuneration committee report on pages 111 to 114
Remuneration policy
Our remuneration policy was approved by shareholders at the 2023 AGM. The remuneration committee sets
the remuneration of the chair and executive directors within the approved policy. No director is involved in
deciding their own remuneration outcome.
See summary of remuneration policy report on pages 117 and 118
2024 remuneration
outcomes
The remuneration committee exercises independent judgement and discretion when authorising
remuneration outcomes, taking into consideration the performance of the Company, individual performance
and wider company pay policy.
See remuneration committee report on pages 113 and 114 and annual report on remuneration on pages 119 to 123
82
Morgan Sindall Group plc
Annual Report 2024
Chair’s statement
The quick read...
The Board has:
closely reviewed the Group’s performance against
our strategic priorities, including our responsible
business strategy
appointed a new non-executive director
announced the appointment of a new chair
participated in an internally facilitated performance
review of the Board and its committees
I am pleased to present the corporate governance report for
the year ended 31 December 2024. This report, together with
the reports of our committees, provides detail on the Board’s
activities during the year and how the Code has been applied.
2024 has been a positive year for the Group with
macroeconomic conditions generally improving, and we have
delivered another strong set of results. We have continued
to focus on our strategic priorities and to maintain a robust
approach to risk management. Subcontractor solvency issues
remain a concern and the Board and divisions will continue
to be vigilant. Property Services’ business remediation
programme has been kept under close review and the division
is progressing towards a return to profit this year.
Our culture and our decentralised philosophy are key to
implementing our strategy and the Board has continued to
ensure that our Core Values and desired behaviours remain
embedded throughout the Group. We remain confident that
our strong balance sheet and significant net cash position will
enable us to continue prioritising investment in our
partnership activities to maximise long-term growth.
On behalf of the Board, I would like to thank all our colleagues
for their hard work and commitment throughout the year,
which is critical to our success and has contributed to these
good results.
Board changes
The Board has seen a number of changes during 2024, and
we have endeavoured to ensure when identifying successors
that we retain a diverse range of individuals with a good mix
of expertise, skills, backgrounds and perspectives.
Steve Crummett’s retirement and Kelly Gangotra’s
appointment were announced in 2023, with the changes
taking effect from May 2024.
In June 2024, the Company announced the retirement of
Clare Sheridan, who had served in her role as company
secretary since May 2014. Helen Mason, who had been our
general counsel since 2014, was appointed by the Board as
general counsel and company secretary.
Kathy Quashie stepped down from the Board on 31 July 2024,
having served three years as a non-executive director, to focus
on her new external executive role. Malcolm Cooper also
stepped down from the Board on 31 August 2024, having
served for almost nine years as a non-executive director and
as chair of the audit and responsible business committees.
Sharon Fennessy, who was appointed to the Board on
1 January 2024, became chair of the audit committee with
effect from our AGM in 2024, allowing for a period of
transition and handover of this key role from Malcolm.
I would like to thank Steve, Clare, Kathy and Malcolm for the
valuable role each one of them has played in the Group’s success.
As part of our long-term succession planning, we appointed
Lygon Group executive search agency to help find a new
non-executive director to replace Malcolm as chair of the
responsible business committee. We also appointed Korn
Ferry to help search for a replacement chair, as I will be
retiring from the Board later this year, as it is my last year
of tenure since my appointment in October 2016.
On 1 September 2024, Mark Robson joined the Board as
non-executive director, chair of the responsible business
committee and member of the nomination and remuneration
committees. Mark has strong strategic commercial and
financial experience as well as an understanding of the
importance of ESG, including health and safety, which will
add valuable insight to our discussions.
We have continued to focus
on our strategic priorities
and a robust approach to
risk management.
Michael Findlay
Chair
83
Governance
Governance
Chair’s statement continued
As announced on 15 January 2025, Peter Harrison will be
appointed as a non-executive director on 6 May 2025 and
will take over as chair on my retirement from the Board on
28 July 2025. On behalf of the Board, I would like to say how
delighted I am that Peter has agreed to be the next chair.
He has a wealth of experience in and understanding of capital
markets and driving growth, together with an understanding
of governance best practice and the requirements of
institutional investors. Peter’s contribution will assist the
Group in pursuing our strategy, maximising the value of the
business, and delivering long-term, sustainable value for all
our stakeholders. I look forward to working with him to
ensure a smooth transition following his appointment.
As at the date of this report, we comply with the Listing Rules
requirements: 42% of our Board are women (also meeting the
FTSE Women Leaders target); one of our senior Board roles
is held by a woman (CFO); and we have one director on the
Board from a minority ethnic background (also meeting the
Parker Review target).
Our approach to ESG
Our responsible business strategy, delivered through our
Total Commitments, remains key to ensuring we maintain
our leadership position and competitive advantage. In 2024,
we published our Transition Plan for achieving net zero,
and we have continued to engage with and monitor our
performance against the ESG rating agencies most used by
our top institutional investors. We have retained our A score
for CDP Climate, and have achieved an AAA ESG rating from
MSCI for the fourth year running. A materiality survey will be
carried out this year to ensure that we continue to focus on
issues that matter most to our stakeholders. More information
can be found on pages 38 to 51 of the strategic report.
Board performance review
The nomination committee oversaw an internal performance
review of the Board, committees and individual directors.
It was concluded that the Board and each committee have
continued to work well, are prioritising the right issues and are
having appropriate involvement in key decisions. It was agreed
that the Board and committees will continue to focus on the
following key areas: succession planning, culture and diversity,
Property Services’ return to profitability, growth in our two
partnership divisions, and continuing focus on our ESG
journey. Further details on the results and agreed areas
of focus are described on page 99.
Engagement with shareholders
The executive directors regularly meet with shareholders
and their feedback is shared and discussed with the Board.
I have not been contacted by any shareholders directly during
the year to hold separate consultations; however, the new
chair will reach out to shareholders following his appointment
to see if there are any matters they wish to discuss, including
the Group’s overall performance against our strategy.
In October, the chair of the remuneration committee reached
out to our major shareholders and institutions on the
proposals for executive pay in 2025 and no concerns were
raised. Further information on 2025 remuneration is set out
on page 114.
We continue to either invite shareholders to attend our AGM
in person or give them the opportunity to submit questions in
advance of the meeting (see AGM circular for details). Before
our 2024 AGM we received two questions submitted by email,
which we published answers to on our website.
AGM
Our AGM will be held on 1 May 2025 (see page 131 and the
AGM circular for details). Our 2024 internal performance
review of individual directors’ effectiveness took into
consideration the time they need to commit to the Group and,
where relevant, their external roles. As a result of the review,
we are satisfied that every director holding office at the
date of this report and offering themselves for election or
re-election in accordance with the Code continues to make
an effective contribution (see page 99).
Michael Findlay
Chair
25 February 2025
84
Morgan Sindall Group plc
Annual Report 2024
Board overview
A committed leadership team delivering value for our stakeholders
Board attendance
Board
Audit
Responsible
business
Nomination
Remuneration
Total in 2024
8
3
3
5
4
Michael Findlay1
8
32
2
5
42
John Morgan
8
12
52
32
Kelly Gangotra3
6
22
22
22
David Lowden4
7
3
5
4
Jen Tippin
8
3
12
5
4
Sharon Fennessy
8
3
5
Mark Robson5
2
1
1
2
Steve Crummett6
3
12
22
Kathy Quashie6
4
2
2
Malcolm Cooper6
5
2
2
2
In 2024, the Board held two additional meetings, primarily to discuss and review the Group’s performance and approve stock market announcements,
and the nomination committee held two additional meetings for succession planning purposes. The Board also allocated time at the end of each
of the six scheduled meetings during the year for the chair and other non-executive directors to meet without the executive directors present.
No material issues were raised at any of these meetings.
1
Michael Findlay attended all Board and nomination committee meetings during the year and was also invited to attend the audit and remuneration
committee meetings. He was unable to attend the responsible business committee meeting in February due to a prior commitment.
2
Attended by invitation.
3
Kelly Gangotra was appointed to the Board on 7 May 2024. She attended a Board call on 1 May by invitation.
4
David Lowden was unable to attend the Board call in October 2024 due to connection issues.
5
Mark Robson was appointed to the Board on 1 September 2024. He was unable to attend the Board and nomination committee calls in October 2024
due to prior commitments that could not be changed at late notice.
6
Steve Crummett, Kathy Quashie and Malcolm Cooper stepped down from the Board on 7 May, 31 July and 31 August 2024 respectively. They each
attended all scheduled Board/committee meetings where they were members prior to their resignation date.
Board diversity as at 31 December 2024
More information on Board and senior leadership diversity can be found on pages 96 and 97.
0–3 years
2
4–7 years
2
8–9 years
1
Female
3
Male
4
White
6
Ethnically diverse
1
Chair
1
Executive
2
Non-executive
4
Chair and
non-executive
director tenure
Gender diversity
Ethnic diversity
Role
The Board’s experience as at 31 December 2024
Industry knowledge/
experience
Strategy
development
Financial
expertise
Responsible
business (ESG)
IT/cyber expertise
Risk
management
Complex supply
chain management
External board
experience
85
Governance
Governance
Board of directors
The Board consists of the chair, two executive directors and
four non-executive directors, each bringing a range of skills,
experience, knowledge and background to Board discussions.
Each Board member has considerable experience in strategy
development and implementation, corporate governance and
regulatory requirements, which enables them to discharge
their responsibilities and promote the long-term sustainable
success of the Group.
The non-executive directors are responsible for providing
independent oversight, constructively challenging the
executive directors and monitoring delivery of the Group’s
strategy within the risk and control framework set by
the Board.
As at the date of this report, 67% of our Board (excluding
the chair) are considered by the Board to be independent
according to the criteria set out in the Code. None of the
non-executive directors, including the chair, had any previous
connection with the Company or its executive directors on
appointment. Our chair was considered independent on his
appointment when assessed against the circumstances set
out in Provision 10 of the Code. No cross-directorships exist
between any of the directors.
Brief biographical details and skillsets of the directors in office
at 31 December 2024 and the date of this report are set
out below.
An experienced Board, committed to delivering
value for our stakeholders
Kelly Gangotra
Chief Financial Officer
Appointed: May 2024
John Morgan
Chief Executive
Appointed: October 1994
Michael Findlay
Chair
Appointed: October 2016
Independent: No
Executive responsibilities: Kelly leads the Group’s
financial strategy and has overall responsibility for
corporate reporting, finance, insurance, IT, taxation
and treasury. She contributes to the development and
implementation of the strategy and policies approved
by the Board. Kelly leads the Group’s responsible
business strategy and is chair of the risk committee.
Skills and experience: Kelly was the healthcare sector
chief financial officer at Halma plc between 2022 and
2024. Prior to that, she was CFO for Skanska UK having
previously been finance director from 2012 to 2015
and executive vice president between 2015 and 2022.
Kelly has also held senior finance roles with Alliance
Medical and Biffa Waste Services.
Contribution to long-term success: The Board
benefits from Kelly’s extensive financial and
commercial leadership experience in the construction
and property sectors and her track record as a CFO
working in a decentralised business. Her expertise
supports the chief executive and the Board in
maintaining the Group’s financial resilience and strong
balance sheet as the business continues to develop
and grow.
Current external roles: Kelly does not currently hold
any external appointments.
Independent: No
Executive responsibilities: John leads the Group,
developing and implementing the strategy and
policies approved by the Board, embedding values
and culture, and driving diversity and inclusion
throughout the business.
Skills and experience: John co-founded Morgan
Lovell in 1977, which merged with William Sindall plc in
1994 to form Morgan Sindall Group plc. He instituted
and champions the Group’s decentralised business
model that empowers the divisions to challenge the
status quo and keep innovating and winning in their
respective markets.
Contribution to long-term success: The Board
benefits from John’s in-depth knowledge and
experience of property and construction. His
significant leadership and people management skills
continue to drive forward the Group’s strategy to
ensure quality of earnings and grow the business
organically for the benefit of all our stakeholders.
John is responsible for ensuring that career
opportunities within the Group are accessible to
people from a variety of backgrounds so that we can
recruit the best people from a wide pool of talent.
Current external roles: John does not currently hold
any external appointments.
Independent on appointment: Yes
Skills and experience: Michael has spent his career
in investment banking and advised the boards of
many leading UK public companies on a wide range
of strategic, finance and governance matters. He was
previously co-head of investment banking for UK and
Ireland at Bank of America and senior independent
director at UK Mail Group PLC.
Contribution to long-term success: The Board
benefits from Michael’s extensive experience in
business and corporate finance together with
his expertise in property, risk management and
communications. His contribution assists the Group
in pursuing its strategy, maximising the value of the
business, and delivering long-term, sustainable value
for all our stakeholders. Michael’s leadership of the
Board encourages a collaborative approach and open
debate by all Board members.
Current external roles: Michael is non-executive
chair of London Stock Exchange plc, non-executive
director and audit and risk committee chair of
International Distribution Services plc, member of
the FCA’s (Financial Conduct Authority’s) markets
practitioner panel, and non-executive director of
Jarrold & Sons Limited. He was appointed as a non-
executive director and chair-designate of Hays plc on
20 January 2025 and will become chair on 1 May 2025.
Audit committee
Nomination committee
Remuneration committee
Board committees
Responsible business committee
Committee chair
86
Morgan Sindall Group plc
Annual Report 2024
Board of directors continued
Independent: Yes
Skills and experience: David is a highly experienced
non-executive director and chair of UK-listed
companies in several sectors. He has experience in
both financial and general management through
his prior executive roles of finance director and
chief executive at Taylor Nelson Sofres plc, where
he supported growth and profitability through
the efficient design of business operations and
appropriate use of systems and processes. David’s
public board experience includes prior roles as chair
of Page Group plc, chair of Huntsworth plc, chair of
the audit and risk committee at William Hill plc, and
chair of the audit committee at Cable & Wireless
Worldwide plc.
Contribution to long-term success: David’s strong
strategic understanding and financial, marketing and
commercial skills, gained through his many years’
experience working in international businesses, are
invaluable to the Board as the Group pursues its
strategy for growth.
Current external roles: David is currently chair of the
board of Diploma plc and chair at Capita plc having
previously been the senior independent director.
Independent: Yes
Skills and experience: Sharon is a fellow of the
Institute of Chartered Accountants. She has an
extensive background in corporate finance, treasury
and investor relations. Sharon’s previous experience
includes John Lewis Partnership plc, where she
was non-executive member of the risk and audit
committee, and Diageo plc, where she was most
recently group controller and prior to that head of
investor relations, group treasurer and finance and
strategy director for Western Europe. Before joining
Diageo, Sharon held a number of senior finance
leadership positions at Nortel Networks, in multiple
locations across Europe and the US.
Contribution to long-term success: The Board
benefits from Sharon’s wide knowledge in finance,
audit and treasury as well as her strong strategic and
commercial experience.
Current external roles: Sharon is currently
appointed as a non-executive director and member
of the remuneration and audit committees at
Gowan Group Limited.
Sharon Fennessy
Non-executive Director
Appointed: January 2024
David Lowden
Senior Independent Director
Appointed: September 2018
Independent: Yes
Skills and experience: Jen has extensive strategic
and commercial experience developed through her
career in financial services and in the engineering and
airline sectors. She has wide experience in business
leadership and transformation, human resources,
efficiency, sourcing, supply chain management and
property, together with a deep understanding of
customer experience. Jen has sat on the boards of
City University, Lloyds Bank Corporate Markets and
Kent Community NHS Foundation Trust.
Contribution to long-term success: The Board
benefits from Jen’s strengths in consumer-facing
markets, and her insights into IT, people and complex
supply chain management are relevant to the Group’s
strategy to deliver long-term sustainable value to
our stakeholders. Jen was appointed chair of the
remuneration committee on 7 December 2023.
Current external roles: Jen is the group chief
operating officer for NatWest Group and a member
of the executive committee. She is a non-executive
director of HMRC and member of the boards of the
Financial Services Skills Commission and City HR
Association Limited.
Independent: Yes
Skills and experience: Mark was the Group CFO at
Howden Joinery Group plc for 16 years, where he also
served as deputy CEO. His expertise in the City and
corporate finance was instrumental in driving the
company’s turnaround and exceptional value creation.
He is highly experienced in leading complex changes
involving mergers, demergers, flotations and joint
ventures. Mark is a qualified chartered accountant.
He gained extensive international experience earlier
in his career as a CFO in various ICI businesses as well
as with Delta plc where he was Group CFO.
Contribution to long-term success: Mark’s
experience will be key to maintaining the Group’s
strong balance sheet and growing order book. His
ability to identify and execute profitable growth in
competitive environments will support our strategy
for the positive development of profit before tax
based on an understanding of the dynamics and
opportunities in our businesses. In his role as chair
of the responsible business committee, the Board
benefits from Mark’s understanding of the importance
of ESG, including health and safety and the impacts of
climate change.
Current external roles: Mark is currently appointed
as a non-executive director and audit committee chair
at Grafton Group plc.
The executive directors are
supported by our Group
management team in
implementing the strategy and
policies approved by the Board.
The Group management team
includes the divisional MDs,
general counsel and company
secretary and Group commercial
director. Full details of Group
management team membership
and biographies are available on
our website.
Mark Robson
Non-executive Director
Appointed: September 2024
Jen Tippin
Non-executive Director
Appointed: March 2020
87
Governance
Governance
Directors’ and corporate governance report
Governance framework
Our governance framework supports our long-established philosophy of decentralisation and ensures there is supervision
at appropriate levels of the organisation to drive performance and manage risks and opportunities. Our divisions are given
autonomy to operate in the way that best serves their respective stakeholders and allows them to respond quickly and effectively
to changes in their markets. We believe this approach remains fundamental to the divisions delivering their business strategies
and contributing to the long-term success of the Group.
The Board
The Board, assisted by its committees, is responsible for:
determining overall strategy and
long-term objectives to align
with our purpose;
ensuring that the divisions have
appropriate strategies and
resources in place and a culture
that drives the right behaviours;
overseeing material social
and environmental risks and
opportunities;
approving the annual business
plan and budget;
determining risk appetite and
principal risks;
overall corporate governance
arrangements, including a
framework of prudent and
effective controls that enable
risk to be assessed and
managed;
approving the financial results
statements, annual report and
accounts and other statutory
announcements;
remuneration strategy; and
considering all policy matters
relating to the Company’s
activities, including any major
changes of policy.
The full list of matters that are
required to be brought to the
Board for consideration was
updated in 2024 and is available
on our website.
Board committees
The Board delegates certain matters to its committees. The Board and
committees are supported by the company secretary, who provides
advice and assistance, particularly in relation to corporate governance
and training and induction. The appointment and removal of the
company secretary is a matter for the Board as a whole.
Audit committee
Oversees the Group’s corporate financial
reporting, internal controls and risk
management systems, the work, findings and
effectiveness of the internal and external audit,
and appointment of the external auditor.
See page 100
Chair:
Sharon Fennessy
Membership:
David Lowden
Jen Tippin
Nomination committee
Oversees Board and committee composition,
Board performance review and succession
planning, giving consideration to diversity,
including development opportunities for our
teams.
See page 93
Chair:
Michael Findlay
Membership:
Sharon Fennessy
David Lowden
Mark Robson
Jen Tippin
Remuneration committee
Responsible for recommending overall
remuneration policy and setting remuneration
for our executive directors and members of
the Group management team.
See page 111
Chair:
Jen Tippin
Membership:
David Lowden
Mark Robson
Responsible business committee
Oversees the Group’s responsible business
strategy, targets and performance and
monitors progress against our Total
Commitments.
See page 108
Chair:
Mark Robson
Membership:
Michael Findlay
Chief executive
The chief executive, supported by the chief financial officer, is
responsible for leadership of the Group, developing and implementing
strategy, managing overall Group performance and ensuring an effective
leadership team.
Group management team
Supports the executive directors in implementing strategy and policies
approved by the Board and ensuring our culture, Core Values and Total
Commitments are embedded. The team meets regularly to consider
strategic and operational matters affecting the Group as a whole,
including strategy, risk and the Group budget.
See page 87
Divisions
Each division operates autonomously with its own management board
that includes the chief executive and chief financial officer. The divisions
are responsible for setting their own five-year strategic plans and annual
budgets for sign-off by the Board, for their operational performance and
for managing relationships with their stakeholders.
See pages 22 to 37 for further information on each division’s
performance during the year
Risk committee
Assists the Board and audit committee in reviewing Group and divisional
risk registers and ensuring inherent and emerging risks across the Group
are identified and managed appropriately.
See page 52
Cross-divisional protecting people and HR forums, IT security
steering group, and climate action, supply chain and social
value panels
Divisional representatives meet on a regular basis to focus on specific
topics and share ideas and best practice. The forums assist the Board
and Group management team in ensuring that good governance is
adopted at all levels of the Group.
Role of the chair and senior independent director
The chair is responsible for the overall effectiveness of the Board and for promoting a culture of openness and debate at meetings which support
well-informed and transparent decision-making through constructive dialogue. The chair is supported by the senior independent director, who is
available to the other directors and shareholders where necessary. To ensure accountability and oversight, there is a clear division of responsibilities
between the chair, chief executive and senior independent director, set out in writing, approved by the Board and summarised on our website.
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Key activities of the Board in 2024
Board meeting agendas combine regular reviews of performance against the Group’s values and strategic priorities with deep
dives into specialised topics and presentations from divisional teams. In addition, internal and external experts are invited to lead
detailed discussions into our progress in particular areas such as health and safety, environmental and social value, and cyber
security. Internal experts include our head of information security, director of procurement and sustainability, head of audit and
assurance, and Group commercial director, while external experts include our auditors and remuneration advisers.
Strategy
Review of executive reports covering market updates,
commercial and financial performance, implementation of
divisional strategies and divisional performance including against
medium-term targets and KPIs
Divisional and Group strategy review and Board strategy session
(see page 90 for further detail)
Detailed updates on the Property Services business remediation
programme
Approval of updates to how we describe the Group
Responsible business performance updates
Approval of net zero Transition Plan
Financial and
operational matters
Approval of the results for the year ended 31 December 2023
Recommendation of final dividend for the year ended 31
December 2023
Review of 2024 half-year results and approval of announcement
Declaration of 2024 interim dividend
Approval of interim trading updates
Review of insurance renewal strategy
Risk appetite review (see page 91 for further detail)
Capital allocation review
Group budget approval (see page 91 for further detail)
Updates on tax and treasury matters and approval of tax strategy
Risk and compliance
Modern slavery statement approval
Risk appetite review
Biannual update on information security including in-depth
presentations on our cyber risk management
IT strategy and risk update
Deep-dive session into artificial intelligence
Board and committee performance review
Approval of Energy Savings Opportunity Scheme submission
Governance
Participation in and review of the Board performance review and
agreement of future actions
Divisional payment practice review
Review of the gender pay gap report
Board approval of updated: matters reserved for the Board;
terms of reference of audit, nomination, remuneration and
responsible business committees; and non-audit service policy
Review of Board’s skills matrix
Board succession planning for the chair and a new non-executive
including approval of the appointment of Mark Robson
Review of the directors’ conflicts of interest register
Employees
Health and safety reviews
Whistleblowing review and review of employee engagement
activities
Informal divisional meetings with Construction, Property Services
and Partnership Housing
Attendance at senior management conference and engagement
with employees through the strategy review process
Instructing a review of culture to understand how well it is
embedded across the Group
Shareholder engagement
Review of AGM investor feedback
2024 AGM
Review of analyst and proxy voting feedback
Review of investor roadshow feedback following half- and
full-year results
Remuneration committee engagement with top 10 institutional
investors
2024
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Directors’ and corporate governance report continued
Principal decisions
The following tables give an overview of the Board’s principal decisions during the year. In line with our governance framework
and decentralised approach, the Board normally makes a limited number of decisions that are material to the Group as a whole.
To ensure its decision-making is robust, the Board will consider the Group’s purpose, strategic priorities and long-term success,
recognising that, while it seeks to balance the requirements of our different stakeholders, each decision will not necessarily result
in a positive outcome for every stakeholder group.
Strategy review
Factors
considered
The Group’s success depends on maintaining relationships with all our key stakeholders and ensuring we keep pace with
changes in our target markets. In approving strategy, the Board recognises its duties and responsibilities to our shareholders and
other key stakeholders and ensures that their views and priorities are considered.
Action taken
Comprehensively reviewed progress against strategy, tracking performance against agreed KPIs.
Reviewed divisional medium-term targets including each division’s contribution to the overall Group strategy and long-term
strategic plan.
Monitored market trends and the macroeconomic environment, referring to comparative data and client insight.
Attended presentations from each divisional managing director on their strategic plan including meetings with employees and
visits to some of their projects.
Reviewed each division’s contribution to the Total Commitments and monitored the Group’s progress in implementing our
responsible business strategy, including our performance against climate targets and net zero plans.
Reviewed the Group’s long-term financial outlook and assessed and prioritised growth opportunities.
Considered the appropriateness of the level of provision made for the Group’s obligations under the Building Safety Act.
Received progress updates at regular intervals on the business remediation programme in Property Services.
Outcome
As a result of the October 2024 strategy review process, the Board concluded that:
our strategy would remain focused on organic growth across the divisions, in particular maximising investment in our
partnership activities;
we remain committed to maintaining a strong balance sheet, significant net cash levels and an appropriate capital
allocation policy;
the appropriateness of the divisions’ medium-term targets would be reviewed (increased targets for Mixed Use Partnerships,
Fit Out, Construction and Infrastructure were subsequently approved at the February 2025 Board meeting);
the business remediation programme in Property Services has progressed to plan, with the division expecting to return to
profit in 2025;
our responsible business strategy, including our Transition Plan published in 2024, continues to enable the Group to adapt
and respond to emerging regulations so that we can maintain our leadership position and remain competitive;
succession planning throughout the Group remains a focus area, particularly identifying and developing internal candidates
for key roles. Gender and ethnic diversity metrics remain key although progress has been slow despite the divisions’
engagement and initiatives. Management would continue to reassess the effectiveness of our succession planning strategy
and activities; and
overall our strategy remains fit for the future and our business model is sustainable, taking into consideration future risks
and opportunities.
Annual strategy review process
Each non-executive director is allocated one or two divisions.
The divisions are allocated on a rotational basis each year so that the
Board learns about the concerns and issues of all divisions’ stakeholders.
The non-executive meets with the managing director and senior
team of their allocated division to review:
recent operational and financial performance, including risk
management and safety;
market and pipeline of opportunities;
culture;
adequacy of resources to deliver on strategy;
employee engagement;
outlook and medium-term targets; and
initiatives to assess the impact of operations on the environment
and to deliver social value to local communities.
The non-executive meets with the division’s employees without managers
present and visits one or two live projects where they can engage with a
mix of employees, subcontractors and suppliers.
The wider management teams of two divisions are also invited on a
rotational basis to meet the Board in a less formal meeting each year,
which provides an opportunity for the non-executives to engage with
employees outside the formal strategy review process.
These meetings enable the non-executives to assess the divisions’
contribution to the Group’s long-term success as well as their impact on
its key stakeholders.
The non-executive, chair and chief executive hold a meeting with the
division’s managing director.
The non-executive provides feedback to the divisional managing director
on their strategic plan, including how stakeholders have been taken into
consideration.
The Board holds a strategy day in October where the non-executives
each present a summary of their observations and opinions on their
allocated divisions’ strategic plans.
The non-executives provide feedback to the rest of the Board from their
respective divisional reviews. The Board as a whole reviews and approves
the divisional strategic plans and the Group strategy.
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Determining the Group’s risk appetite
Factors
considered
The Board refers to our risk appetite when setting our strategic priorities and targets, making decisions, and allocating resources.
In agreeing risk appetite, the Board considers the key risks that could impact our business model, strategy or reputation. It takes
into consideration the expectations of our stakeholders, particularly those identified in the principal risks section on pages 53 to
61. The Board recognises that a prudent and robust approach to risk mitigation must be balanced with some flexibility. This is to
ensure that our divisions are not restricted in embracing business opportunities appropriate to their markets and expertise while
securing high levels of customer satisfaction and maintaining the Group’s reputation.
Action taken
Confirmed that, through the activities of the audit committee, a robust assessment of the principal and emerging risks facing
the Group, including those that would threaten our business model, future performance and solvency, had been carried out
and that the effectiveness of our systems of internal control and risk management had been reviewed.
Considered any changes to the Group’s principal and emerging risks that could impact our long-term strategic plans.
Considered the balance and breadth of our activities to ensure we have a reasonable level of protection against risks arising
from uncertainties in the macroeconomic environment.
Monitored any risks arising that lie outside or towards the upper end of our risk appetite so that they could be managed
appropriately.
Reviewed general market conditions and key trends to identify and assess future risks and opportunities.
Requested the risk appetite statement be reviewed and updated to take account of the change of government and in
particular any impact the Autumn Budget may have on net risk levels.
Outcome
The Board’s review of risk appetite conducted during the year concluded that:
the risk areas considered by the Board when reviewing the Group’s risk appetite statement had been amended to include
supply chain solvency and culture as separate categories given the Board’s increased focus on, and importance of, these
two areas;
the net level of risk in two of these areas – macroeconomy and exposure to residential market conditions – had reduced
during the year. However, subcontractor solvency issues remain a concern and as a result currently sit outside the Board’s risk
appetite;
key areas for consideration remain our culture, project selectivity, oversight of IT and cyber resilience, supply chain solvency,
and health and safety;
our governance framework, structures and policies, such as our ‘delegated authorities’ document, adequately reflect our
approach with regard to specified risks;
the government’s Autumn Budget remained highly supportive of the sectors and markets in which the Group operates and
we are well placed to respond to the commitments included within the Budget, but we would keep matters under review
particularly given the pace at which these might materialise; and
overall, the Group has the right controls, strategy and risk mitigation measures in place and our risk appetite and framework
remain appropriate for providing the business with medium- to long-term resilience.
Setting the Group budget
Factors
considered
In reviewing the budget for 2025, the Board considers the impact on our employees, suppliers, clients, shareholders and wider
stakeholders to ensure we are managing our finances and have the appropriate resources to deliver against our strategy.
Action taken
Tracked performance of the Group budget against agreed KPIs.
Reviewed Group and divisional budgets, which form the basis for setting the overall Group budget.
Reviewed market conditions, in particular current economic uncertainty and key trends that support the Group’s future
growth (see page 16).
Reviewed the level of contingency in the budget to mitigate ongoing uncertainty in the macroenvironment.
Reviewed the contribution that the budget will make to delivering our five-year strategic plan.
Outcome
Approved the Group budget, ensuring that we have sufficient resources and that targets are suitably stretching but achievable
and will contribute to the Group’s long-term growth.
Reviewing our risk appetite
Audit committee
review –
August and
December 2024
The audit committee assists the Board by formally reviewing twice a year the Group and divisional risk registers and risk
management and internal control processes including conducting deep dives into key topics (see page 101 and pages 104 to 107).
Board review –
October and
December 2024
Following its review of the Group risk register, five-year strategic plan and three-year budget period, the Board considers the
Group’s established risk appetite statements, which broadly cover strategic, tactical, operational and compliance objectives,
to compare current levels of risk in these categories with our risk appetite and risk tolerance levels.
The Board then agrees any actions to be taken for future monitoring as a result of changes to net risk levels.
Our integrated approach to risk management (see page 52) facilitates our annual assessment of the Group’s long-term viability.
See pages 78 and 79 for our approach to assessing long-term viability, incorporating scenario modelling based on relevant
principal risks.
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Purpose, values, strategy and culture
The Board ensures we maintain a positive culture
so that we can attract and retain talent and achieve
the highest levels of productivity and performance.
This is vital to retaining a competitive market presence
and achieving our purpose and strategy.
Our culture has developed from our long-held Core
Values, which form the basis of our Group Code of
Conduct. The Code of Conduct is designed to ensure
that our employees understand the need to act
responsibly and maintain our reputation when working
and interacting with our stakeholders. The Code of
Conduct and supporting policies are approved by
the Board.
How the Board
monitors culture
Regular meetings with management
Inviting employees to present at Board and
committee meetings
Non-executive directors’ meetings and
discussions with a wide range of employees
during the strategy review process and
without senior management present
In November, instructing an independent
cultural review to understand how well
culture is embedded across the Group
Whistleblowing feedback and any external
or internal audit reports of possible
breaches of the Code of Conduct
Considering meeting papers to identify any
areas of concern, for example:
– people statistics, including employee
turnover, internal promotions,
absenteeism and diversity
– health and safety performance
– client/partner feedback and satisfaction
scores
Investor feedback
External ESG ratings
2
How culture is
embedded by the Group
management team
Recruitment processes
Induction and mandatory e-learning,
including on our Code of Conduct
Objective setting, development plans and
remuneration policies
Leadership development programmes
Annual conferences and other internal
communications
Employee share plan participation
Ensuring our suppliers meet the expected
standards of behaviour set out in our
Supplier Code of Conduct
1
Future
priorities
The Board will continue to monitor,
in particular:
any incidences of unsafe behaviours on
our sites which might indicate where a
change of policy or further or different
training is needed;
the effectiveness of divisional activities
to increase diversity. While people
are reporting feeling included, and
we employ people from a wide range
of socioeconomic and educational
backgrounds, we are still struggling
to increase our gender and ethnic
diversity numbers;
the development of additional divisional
speak-up programmes; and
actions taken to respond to new legislation,
e.g. the changes to the Equality Act enacted
during 2024.
5
Outcomes
The 2024 Board performance review
concluded that the Board has maintained
a culture of continuous improvement,
setting ambitious targets and ensuring
open and honest communication with
key stakeholders.
The Board was satisfied that:
– all whistleblowing reports in 2024
were resolved appropriately and not
indicative of any systemic issues across
the Group. Any substantiated allegations
of theft or fraud, for example, resulted
in the dismissal of those individuals to
reinforce the need to behave lawfully
and ethically; and
– overall the cultural review found that
individuals were committed to the
Group’s culture and values. There are
good levels of engagement across the
Group and employees are open, positive
and engaged with a willingness to speak
up, which reinforces the Group’s culture.
4
Looking behind
the stats
The Board reviews activities and initiatives by
our divisions in the following areas to ensure
they are on the right track to achieving
desired outcomes:
succession planning and talent
development;
health, safety, physical, mental and
financial wellbeing;
diversity and inclusion;
employee engagement, such as survey
participation, feedback and follow-up
actions; and
remuneration, to ensure that it aligns
with our values and encourages
desired behaviours.
3
Mixed Use Partnerships
employee survey response rate
90%
Fit Out employees agreeing
we live by our Core Values
89%
Partnership Housing
employees’ score for culture
9/10
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The quick read...
Regularly reviewed the composition and balance
of skills of the Board and its committees to ensure
that they remain suitable
Reviewed Board/committee succession planning
and managed the search for a new non-executive
director, appointed in September 2024
Recommended the appointment of the new
company secretary
Commenced the search for a replacement chair to
manage the transition of the role ahead of the end
of the current chair’s nine-year term
Reviewed succession plans for the Group
management team and senior leaders and progress
in diversity and inclusion
Managed the internally facilitated performance
review of the Board, committees and
individual directors
Key responsibilities:
Board and committee composition
Identifying potential skills and experience gaps
Leading the Board appointment process
Reviewing succession planning for the Board
and Group management team
Reviewing wider senior leadership and divisional
succession planning
Overseeing the Board performance review process
Monitoring activities to increase diversity and
inclusion throughout the Group
The committee’s full role and responsibilities are set out in its terms
of reference, which were reviewed and approved by the Board in
December 2024 and are available on our website.
I am pleased to present to you
the report from the nomination
committee for 2024.
Michael Findlay
Chair
Committee composition and
performance review
The committee’s membership is shown in the table below.
The executive directors, members of the senior management
team and external advisers may be invited by the committee
to attend all or part of any meeting, as and when appropriate.
Members1
Member since
Attended/
scheduled
Michael Findlay2 (chair)
2016
5/5
David Lowden
2018
5/5
Jen Tippin
2020
5/5
Sharon Fennessy
2024
5/5
Mark Robson3
2024
1/5
Malcolm Cooper4
2015
2/5
Kathy Quashie4
2022
2/5
1
Biographies of members are set out on pages 86 and 87. In compliance
with the UK Corporate Governance Code (the ‘Code’), the majority
of committee members are independent non-executive directors.
2
Michael Findlay is not permitted to chair parts of meetings where his
own succession and performance are discussed.
3 Mark Robson was appointed to the committee from 1 September
2024. He was unable to attend the call in October 2024 due to a prior
commitment that could not be changed.
4
Kathy Quashie and Malcolm Cooper were members of the committee
until their resignations from the Board on 31 July and 31 August
respectively, and attended all scheduled meetings of the committee until
they stepped down from the Board.
Our internally facilitated performance review of the Board
in 2024 included a review of the committee (see page 99
for further details of the process). This concluded that the
committee was working well, with good open discussion,
including in relation to management succession. It was agreed
that key areas of focus would be succession planning for
members of the Group management team (GMT) and other
senior roles, including conducting a review of individual
development plans for senior leaders and increasing gender
and ethnic diversity at all levels.
Nomination committee report
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Nomination committee report
Board composition and skills
The committee has been active in fulfilling its responsibilities,
ensuring adequate succession planning for the Board,
overseeing the induction of new appointees and supervising
a smooth transition in onboarding our new audit committee
chair, chief financial officer and responsible business
committee chair.
Every year, the committee reviews the Board’s skills matrix,
which is kept updated with director changes. The matrix
shows the directors’ self-assessment of their skills and
experience and the lengths of tenure of the non-executives.
It is a useful succession planning tool for identifying potential
gaps in skills and knowledge that may be needed longer term
and for monitoring diversity in its broadest sense. This year,
the Board’s skills were also mapped against our principal risks
to see if there were any skills gaps needing to be addressed by
the committee.
At its December meeting, the committee discussed the
outcome of the annual performance reviews of the Board and
individual directors and concluded that, following the director
changes in the year, the Board continues to have a good,
broad mix of skills required to meet our strategic priorities and
future growth. While there were no material skills gaps on the
Board or committees across the 25 skills identified in the
matrix as required for the Board, it was noted that the
weakest area of combined expertise, when taking the Group’s
principal risks into account, was in IT. To meet its responsibility
for overseeing the IT strategy including cyber security risks, the
Board invites the Group IT director and head of information
security and compliance each year to its May and December
meetings. This ensures that the Board is kept updated on
issues such as the pace of technological change, newly
emerging technology, growing trends in cyber risk, and our
risk management strategy to improve our cyber resilience.
The Board’s composition and skills will be reviewed by the
new chair following his appointment.
Induction and training for directors
Following their appointment, new directors are given an
induction programme tailored to their background and
experience. Inductions include meetings with the chair,
executive directors, divisional managing directors, company
secretary and other senior management to help the director
gain an understanding of the Group’s governance, culture,
strategic priorities and how each division operates. The
meetings are supplemented with documents and materials,
including historical Board and committee papers, Group
policies, recent results announcements, investor relations
reports and performance data.
To develop and maintain the non-executives’ understanding
of the business, GMT members and other senior executives
are invited from time to time, as appropriate, to present to
the Board and committees on their areas of responsibility.
The non-executives are also encouraged to meet with the
divisional teams during the year outside of Board meetings,
including visits to their projects, both during and in addition
to the Board’s annual strategy review.
All directors undertake external training and/or attend
seminars relevant to their duties. They also sit e-learning
modules and refresher training courses on a range of topics,
issued periodically by the Company.
Succession planning
Board succession planning and appointments
In 2023, the Company announced the appointment of
Sharon Fennessy to the Board with effect from 1 January 2024.
This allowed an effective period of handover until she took
over from Malcolm Cooper as chair of the audit committee
in May. Malcolm stepped down from the Board prior to the
end of his nine-year term (the maximum tenure that the
Code deems appropriate for a director to be considered
independent). Also in 2023, the Company announced that
Kelly Gangotra would succeed Steve Crummett as chief
financial officer in 2024. Kelly was subsequently appointed
to the Board on 7 May. See our 2023 annual report for
Sharon’s and Kelly’s appointment processes.
In early 2024, the committee began the search for a new
non-executive director to succeed Malcolm as chair of the
responsible business committee. In July, the Board was
delighted to announce Mark Robson’s appointment to the
Board with effect from 1 September. Mark was appointed
chair of the responsible business committee and member
of the nomination and remuneration committees.
As my final three-year term as chair of the Board ends
in October 2025, the committee, chaired by the senior
independent director, also began a search this year for my
successor, to allow a reasonable timeframe for a smooth
transition. This resulted in the announcement of Peter
Harrison’s forthcoming appointment in May (see page 84).
When appointing a new director, the committee follows a
formal recruitment process, full details of which are disclosed
in the annual report that follows the appointment. The panels
on the following page show the processes for appointing
Mark Robson as non-executive director and Peter Harrison
as non-executive director and chair-designate.
In June, the Company announced the retirement of Clare
Sheridan as company secretary, who had served in her role
since 2014. The Board appointed Helen Mason as company
secretary. Helen has been general counsel for the Group since
2014 and is now general counsel and company secretary.
In July, Kathy Quashie, having served on the Board for three
years, notified her intention to step down as a director in
August in order to focus on her new external executive role.
After discussion, noting the combined expertise of the wider
Board and its committees, the Board agreed that a
replacement for Kathy would not be sought for the time being.
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Nomination committee report
The standard term for non-executive directors is three years,
although they can serve for up to nine years through three
consecutive three-year terms (see page 118). In accordance
with the Company’s Articles of Association, all directors retire
from office and offer themselves for reappointment by
shareholders at every AGM. Before being recommended for
reappointment, each director is subject to a formal review in
relation to the performance of their duties under section 172
of the Act.
The Board has set out on pages 86 and 87 the specific reasons
why each director’s contribution is, and continues to be,
important to the Group’s long-term success.
Further information on the 2025 AGM can be found in the
Notice of Meeting to shareholders accompanying this annual
report or on our website.
External appointments and conflicts of interest
Prior to their appointment, new directors are asked to disclose
any significant commitments they have, together with an
indication of the time involved, so that the Board can assess
whether they will be able to devote the time necessary to fulfil
their role on the Board.
Once appointed, any proposed additional external
appointment must be approved by the chair so that any
potential conflicts can be considered and to ensure that the
additional demands on the director’s time will not affect their
ability to perform their role with the Group.
Following its annual review in December of the commitments
of the chair and directors, the Board was satisfied that they
can continue to allocate sufficient time to enable them to
discharge their duties and responsibilities effectively and that
the external commitments of the non-executive directors do
not conflict with their duties as directors of the Company.
Searching for the right
non-executive director
The committee identified two potential search firms
and the Board appointed Lygon Group.1 Lygon was
given a detailed brief of the role and responsibilities
of a non-executive director and responsible business
committee member and chair, the expected time
commitment and the skills and experience required.
The committee agreed that the successful candidate
would have:
a broad strategic and commercial background in a
customer-focused industry;
recent and relevant ESG experience in an industry
where health and safety is paramount;
understanding and recognition of the importance
of ESG and its contribution to long-term value and
enhanced corporate reputation;
understanding of the benefits of technology to drive
change and competitive advantage; and
appreciation of the benefits of a decentralised
business model.
The committee produced a shortlist2 of candidates who
were invited for interviews with the chair, executive
directors and non-executive directors.
1
Lygon does not provide any other services to the Company nor
has any connection to the Company or any of its directors.
2
The shortlisting took into account potential conflicts and time
commitment to ensure that the appointee would have sufficient
time to meet their responsibilities.
Searching for the right chair
The committee, led by the senior independent director
(SID), identified two potential search firms and the
Board appointed Korn Ferry.1 Korn Ferry was provided
with a detailed brief of the role and responsibilities of
the chair of the Board, the time commitment that would
be expected and the skills and experience required.
The committee agreed that the successful candidate
would have:
prior experience as a director of a plc;
proven ability to promote a collegiate and open culture
on a Board and build strong working relationships;
a broad strategic commercial background and
familiarity with growth businesses within complex
company environments;
understanding of the requirements of institutional
investors;
understanding of the benefits of technology to facilitate
change and drive competitive advantage; and
appreciation of the benefits of a decentralised
business model.
The committee produced a shortlist2 of candidates
who were invited for interviews with the SID, executive
directors and other non-executive directors excluding
the current chair.
1
Korn Ferry does not provide any other services to the Company
nor has any connection to the Company or any of its directors.
2
The shortlisting took into account potential conflicts and time
commitment to ensure that the appointee would have sufficient
time to meet their responsibilities.
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Nomination committee report
Senior management succession planning
Each year the committee reviews succession planning for the executive directors, GMT and senior leaders together with the
divisions’ strategies to develop talented people for senior leadership positions while considering diversity. The chief executive is
responsible for managing GMT succession planning and the divisions are responsible for preparing plans for their senior leaders.
Specifically, the committee receives and reviews:
management’s view of the characteristics, skills and expertise needed from our most senior leaders both now and in the future;
management’s succession plans for the GMT including short-term contingency cover where immediate successors have not
been identified, for example due to the need for further training and development;
divisions’ succession plans for their senior leaders including actions they are taking to develop their people and maintain a
pipeline of potential future successors aligned to the Group’s long-term strategic priorities; and
divisional progress in increasing diversity and inclusion.
Following its review in 2024, the committee remained satisfied that the succession planning and development programmes used
throughout the Group remain appropriate; however, focus needs to continue on delivering equality, diversity and inclusion (EDI)
outcomes and understanding wider workforce issues, particularly attrition rates.
Diversity and inclusion
Our Board diversity policy, which can be found in the Investors/Governance section of our website, aims to continuously improve
the diversity of the Board and its committees and to ensure that diversity and inclusion are embraced at all levels across the
Group and reflected in our culture and values. The Board’s objectives as set out in its diversity policy are as follows:
women making up at least 40% of the Board (including those self-identifying as women);
at least one senior Board position (chair, chief executive, senior independent director or finance director (chief financial officer))
being held by a woman (including those self-identifying as women);
women (including those self-identifying as women) making up at least one third of our GMT; and
at least one member of the Board being from a minority ethnic background.
See table below and commentary on page 97 for our current performance.
The chair of the Board leads the agenda to continuously improve Board diversity. We believe that a Board of directors with
a broad mix of skills, backgrounds, perspectives and experience will contribute a wider range of ideas and expertise and drive
innovation. The committee ensures that selection processes for directors provide access to a diverse range of candidates and will
only use executive search firms that have signed up to the UK Standard Voluntary Code of Conduct on Gender Diversity. Board
appointments are based on merit and objective criteria such as the skills and experience needed, but with due regard for the
objectives set out in the Board diversity policy.
While our Board diversity policy applies to the Board, its committees, the GMT and the GMT’s direct reports, it also sets the tone
Group-wide. We believe our strategy of organic growth is supported by increasing diversity and inclusion at all levels of the
business, encouraging different ways of thinking, and giving every employee the opportunity to use their abilities, skills and
experience to the full. The chief executive is responsible, on behalf of the Board, for improving diversity across the Group and
ensuring we have a fully inclusive culture. Our approach is reflected in our human rights policy and Code of Conduct, the latter
stating our commitment to maintaining a respectful and inclusive workplace based on trust and mutual respect, and valuing the
fresh ideas and perspectives that people from different backgrounds bring to our business. The committee and the Board
monitor the divisions’ progress in increasing diversity and inclusion as part of reviewing their succession planning, recruitment
and development programmes.
Our current levels of diversity
In accordance with UKLR 6.6.6R(10), the Act and the Code, the following two tables set out the diversity of the Board and executive
management (our GMT). For fuller disclosure we have also included the diversity of the GMT’s direct reports.
Diversity of sex of the Board and executive management at 31 December 2024
Number of
Board
members
Percentage of
the Board
Number of
senior positions
on the Board1
Number in
executive
management2
Percentage
of executive
management2
Number of
direct reports
to the GMT
Percentage of
direct reports
to the GMT
Men
4
57.1%
3
8
72.7%
62
68.9%
Women
3
42.9%
1
3
27.3%
28
31.1%
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Directors’ and corporate governance report continued
Nomination committee report
Ethnic diversity of the Board and executive management at 31 December 2024
Number of
Board
members
Percentage of
the Board
Number of
senior positions
on the Board1
Number in
executive
management2
Percentage
of executive
management2
Number of
direct reports
to the GMT
Percentage of
direct reports
to the GMT
White British or other White
(including minority White groups)
6
85.7%
3
10
90.9%
85
94.4%
Mixed/multiple ethnic groups
0
0.0%
0
0
0.0%
0
0.0%
Asian/Asian British
1
14.3%
1
1
9.1%
1
1.1%
Black/African/Caribbean/
Black British
0
0.0%
0
0
0.0%
2
2.2%
Other ethnic group,
including Arab
0
0.0%
0
0
0.0%
1
1.1%
Not specified/prefer not to say
0
0.0%
0
0
0.0%
1
1.1%
1
Chief executive, chief financial officer, senior independent director and chair.
2
John Morgan and Kelly Gangotra are included in both Board and executive management (our GMT).
In accordance with the Act, the table below shows our Group-wide diversity in numbers, as well as percentages.
Group-wide diversity at 31 December 2024
2024 by number
2024 by percentage
2023 by number
2023 by percentage
Men
5,970
74%
5,566
74%
Women
2,127
26%
1,932
26%
Minority ethnic background
861
11%
726
10%
Non-minority ethnic background
7,236
89%
6,772
90%
All the data in the tables above has been collected from our HR records, which are held securely and are accessible only to a select number of employees.
Following the appointment of Kelly Gangotra as chief financial officer to the Board on 7 May 2024, we have now met the UKLR
6.6.6R(9)(a)(i), (ii) and (iii) targets and our diversity policy target, which require that: at least 40% of the Board are women; at least
one senior Board position is held by a woman; and at least one Board member is from a minority ethnic background. We have
also exceeded the Hampton-Alexander Review target of 33% of women on the Board. Board diversity will continue to be a factor
of consideration in recruitment while also having regard to the needs of the business.
At the end of 2024, women made up 27.3% of the GMT following the appointments of Kelly Gangotra and Jo Jamieson (managing
director of Property Services), which falls slightly short of our target of women making up at least one third of the GMT (2023: 10%).
The percentage of direct reports to the GMT that are women currently sits at 31.1%. In 2024, the Board also approved an interim
target for 2027 for ethnic diversity percentage of senior management working in the UK. This target was included in our 2024
Parker Review submission.
In its examination and discussion of EDI within the divisions, the committee considered the actions taken and progress made by
considering data on recruitment, progression, retention and exits. The committee also received a paper on wider market trends
that will impact the shape and size of the workforce in the future; what employees are looking for from their employers; and the
diversity performance of our peers. As a result of its review, the committee agreed that a key element of our EDI focus should be
on ensuring that the Group remains inclusive to everyone and that all employees understand their personal responsibility in
achieving this. It was agreed that further work is needed to better understand what is inhibiting our progress in increasing
diversity. This includes further analysis of our attrition rates, in particular people leaving within one year, to identify if there are
any issues in our recruitment or onboarding processes.
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Nomination committee report
Board performance review
As a result of the 2023 externally facilitated review of the performance of the Board and its committees in conjunction with
Longwater Partners, the Board agreed that its future focus would continue in the following areas:
2023 Board performance review – actions taken in 2024
Agreed focus areas
Actions taken in 2024
Board succession planning
Future succession planning considerations for the
chair, who was appointed in 2016
Continued oversight of the Company’s senior
leadership development and succession plans
Reviewing the skills and attributes framework for
senior leaders to ensure a continuing pipeline of
high-quality internal candidates
The nomination committee:
led by the senior independent director commenced the
search for a new chair (see page 95);
reviewed divisional succession and talent development
and agreed it would continue to keep succession for the
GMT and divisional teams under review; and
reviewed and updated the framework of desired
leadership skills and characteristics in terms of perceived
level of importance to aid future succession planning.
Equality, diversity and inclusion (EDI)
Practically addressing improving EDI across the
Group through a data-led approach and clear plans
for delivering EDI outcomes
The nomination committee reviewed the divisions’
activities to improve diversity and inclusion and the
recruitment data that had been collected for the
previous 12 months. While some progress has been
made, the Group will continue to analyse the data to
better determine appropriate actions to ensure that the
Group is inclusive to everyone.
Delivering on the Total Commitments
Continuing to monitor emerging trends in ESG
to ensure our targets are representative of what
our stakeholders expect, both in the short and
medium term
The responsible business committee invited the Group’s
ESG reporting manager to update them on emerging
trends.
The Board continued to monitor our performance
against our Total Commitment KPIs.
The Board approved the net zero Transition Plan for
publication on our website.
Ensuring progress is sustained in Partnership
Housing
Continuing to monitor Partnership Housing’s
progress and pace against its strategic plan
The Board continued to receive regular reports from
Partnership Housing and informally met with its
leadership team in October. Progress has continued
during the year as long-term partnerships with the
public sector continue to grow. The Board will continue
to review Partnership Housing’s performance against its
medium-term targets.
Board training and upskilling
Undertaking a session on AI to deepen knowledge
and understanding
The Board invited an expert on AI to its June meeting
to discuss trends in AI including concerns around
the need for: verifiable data to be used, along with
human intervention; and ethical issues, such as
oversimplification, to be carefully monitored and
addressed. The Group is trialling a closed AI system
to ensure security of the Group’s data and wider
information.
In July, we conducted an internal performance review of the Board and its committees. Due to the planned change of chair of
the responsible business committee following the departure of Malcolm Cooper, it was decided to defer the performance review
of the responsible business committee to 2025, to allow Mark Robson, the newly appointed chair, time to gather his own
perspectives on the activities of this committee. The next externally facilitated performance review will be undertaken in 2026
in line with the Code.
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Directors’ and corporate governance report continued
Nomination committee report
Conclusions of the 2024 performance review and future focus areas
The 2024 performance review confirmed that the Board and committee meetings are working well with a good, collegiate
team atmosphere and open dialogue on all issues. It also concluded that the Board is focused on the right priorities, with
appropriate involvement in key decisions. The Board has a good mix of skills and experience providing an appropriate
balance of support and challenge to the executives and, with additional support in respect of IT as noted on page 94,
no changes to membership were deemed necessary outside of existing succession planning. The Board agreed that the
future areas of focus for the Board and its committees would continue to be:
succession planning, with continuing focus on EDI and maintaining the Group’s culture;
having greater oversight and understanding of wider workforce issues, notably in respect of attrition rates;
ensuring Property Services returns to profitability in 2025;
achieving business growth in Mixed Use Partnerships and Partnership Housing; and
our Total Commitments and the next phase of the ESG journey.
Following the individual meetings with each director, the committee agreed that each of the non-executive directors
remains independent, continues to meet the time commitments required for the role, is able to discharge their duties and
responsibilities for the coming year, and is an effective member of the Board.
The 2024 internal performance review process
Each Board member completed an electronic questionnaire on the actions taken and progress made on the five
agreed focus areas identified from the performance review conducted by Longwater in 2023 (see panel on page 98).
The questions in this year’s review therefore followed up on those key areas to firstly ensure that satisfactory progress
has been made and secondly to identify any areas where further work is required.
The chair presented the outcomes of the review at the December Board meeting for discussion and to agree future areas
of focus.
The chair held meetings with each director individually to formally review their performance, taking into consideration
any training they had undertaken.
The senior independent director led the Board appraisal of the chair’s performance.
A summary of results and agreed focus areas for 2025, including how the performance review has or will influence Board
composition, is set out below. We will report on progress against these and any further actions in our 2025 annual report.
Looking ahead
In 2025, the committee will continue its focus on:
succession planning for the Board and GMT;
succession planning in the divisional management teams;
improving diversity and inclusion across the Group; and
understanding wider workforce issues including attrition rates.
Michael Findlay
Chair of the nomination committee
25 February 2025
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The quick read...
Focused on the integrity of the 2024 financial
statements and challenged management’s
assumptions and key judgements as appropriate
Ensured the independence and effectiveness of
the internal audit function
Reviewed and confirmed the independence and
effectiveness of the external audit process
Reviewed the effectiveness of internal control and
risk management systems
Conducted robust assessments of emerging
and principal risks to facilitate the Board’s risk
appetite review
Reviewed management’s approach to the assurance
process for reporting under Provision 29 of the 2024
Code and considered the additional requirements
set out in the Economic Crime and Corporate
Transparency Act
Key responsibilities:
Monitoring the integrity of the Company’s financial
results and reviewing significant financial reporting
judgements
Reviewing the external audit process and making
recommendations to the Board with regard to
appointing, reappointing or removing the external
auditor
Reviewing the Company’s internal financial controls
and internal control and risk management systems
Monitoring and reviewing the effectiveness of the
Company’s internal audit function
The committee’s full role and responsibilities are set out in its terms
of reference which were reviewed by the committee and approved
by the Board in December 2024 and are available on our website.
On behalf of the Board, I am pleased
to present the committee’s report for
the year ended 31 December 2024.
Sharon Fennessy
Chair
Audit committee report
Committee composition and
performance review
The committee’s membership is shown in the table below.
At the committee’s request, meetings are regularly attended
by the chair of the Board; chief financial officer; Group
financial controller; Group head of audit and assurance;
EY lead audit partner; and other representatives from the
external auditor. The committee also meets privately with
the external auditor and Group head of audit and assurance
in case they wish to raise any concerns outside of the
formal meetings.
Members1
Member
since
Attended/
scheduled
Sharon Fennessy2 (chair)
2024
3/3
Malcolm Cooper3
2015
2/3
David Lowden
2018
3/3
Jen Tippin
2020
3/3
1
Biographies of members are set out on page 87. In compliance with
the Disclosure Guidance and Transparency Rules (DTRs) and the UK
Corporate Governance Code (the ‘Code’), all committee members
are independent non-executive directors and the committee as a whole
has competency, skills and experience relevant to the sector.
2
Sharon Fennessy is a qualified accountant and has competency in
accounting and financial experience that is recent and relevant for
the audit committee of a company in the sectors in which we operate,
as required by the DTRs and the Code.
3
Malcolm Cooper stepped down as chair of the audit committee following
the Company’s AGM in May 2024. He attended all audit committee
meetings until he stepped down from the Board on 31 August 2024.
Our internally facilitated Board performance review in 2024
included a review of the audit committee (see page 99 for
further details of the process). Overall, the review confirmed
that the committee is performing effectively, has a strong
chair, receives clear, concise pre-reading papers, and has
strong advisory support when required. It was agreed that
the committee would continue to focus on the areas listed
on page 107.
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Directors’ and corporate governance report continued
Audit committee report
Key activities during the year
Committee meetings are scheduled in line with the Company’s financial reporting cycle and a formal agenda ensures that all parts
of the committee’s remit are covered. The committee considers it remained compliant with the Code and the FRC Guidance on
Audit Committees throughout the reporting period and followed the FRC’s Audit Committees and the External Audit: Minimum
Standard as published in May 2023. The committee’s key activities during the year are set out in the following table, and further
information on its work is set out on the subsequent pages.
Activity/review
Financial
reporting
2023 reporting period
Reviewed the 2023 draft annual report including:
– significant accounting judgements for the 2023 audit, including the building safety provision;
– alternative performance measures used by management and disclosure of reconciliations back to the
IFRS statutory reported figures;
– going concern statement including management’s forecasts and projections for 2024;
– viability assessments including management’s process and assumptions for assessing viability;
– undertaking a review to ensure the annual report is fair, balanced and understandable; and
– the draft full-year results announcement.
2024 reporting period
Reviewed the interim trading updates.
Reviewed significant accounting matters and assessed whether suitable accounting policies have been
applied in preparation for year-end reporting.
Reviewed the 2024 half-year statement and the half-year going concern assessment.
Conducted an initial review of the 2024 full-year going concern and viability assessments and
impairment testing of goodwill.
Conducted a review of alternative performance measures used by management and disclosure of
reconciliations back to the IFRS statutory reported figures.
External
audit
In early 2024, evaluated the performance of the auditor in the 2023 audit and the effectiveness of the
external audit process.
Recommended to the Board the reappointment of EY as external auditor for the 2024 audit and
approved the audit fee.
Monitored and confirmed continuing compliance with our Group policy on the engagement of the
external auditor to supply non-audit services, including review and approval of a revised non-audit
services policy.
Reviewed and monitored the independence and objectivity of the external auditor.
Reviewed EY’s plan for the scope of the 2024 audit, including materiality and key audit risks and their progress.
At its February 2025 meeting after the conclusion of the 2024 audit, recommended to the Board the
reappointment of EY as auditor for the 2025 reporting period.
Risk
management
and internal
controls
Formally reviewed the effectiveness of the risk identification process, Group and divisional risk registers,
and the Group’s approach to addressing climate-related financial risk.
Reviewed the Group’s approach to Task Force on Climate-related Financial Disclosures (TCFD), the TCFD
statement, scenario analysis and compliance with climate change reporting, including consideration of
climate change risks and the approach taken to quantify our climate-related risks and opportunities.
Conducted deep dives into key risk areas, including discussion of the Group’s emerging risks.
Received an update from management on the provision made for building safety liabilities and
considered the continuing appropriateness of the level of provision.
Reviewed the effectiveness of the Group’s internal financial controls and internal control and risk
management systems, including a deep dive on Property Services.
Monitored and reviewed the effectiveness and performance of the Group head of audit and assurance
in connection with the 2024 agreed internal audit plan.
Agreed the appropriateness of the 2025 proposed internal audit plan.
Reviewed management’s progress in complying with the new reporting requirements under Provision 29
of the 2024 Code and the additional new requirements under the Economic Crime and Corporate
Transparency Act including reviewing the Company’s procedures for detecting fraud.
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Audit committee report
Financial reporting and significant accounting matters
The directors are responsible for preparing the annual report and accounts (see responsibility statement on page 134).
The committee is responsible for reviewing and reporting to the Board on the clarity and accuracy of the half-year and full-year
financial statements before proposing them to the Board for approval.
In order to monitor the integrity of the Group’s reporting and financial management processes, the committee receives and
reviews in detail papers from the chief financial officer and the Group’s financial controller together with reports on the work and
findings of the external and internal auditors, who are also regularly invited to attend meetings of the committee. The committee
also receives a report from the ESG reporting manager on climate data assurance in respect of the Group’s Scope 1, 2 and 3
emissions as part of its review of the TCFD statement. This ensures that there is effective communication between all the relevant
parties and that the financial statements present a ‘true and fair’ view. It also gives committee members the opportunity to assess
whether suitable accounting policies have been adopted and to discuss and challenge management, where appropriate, on
matters such as the appropriateness of the accounting policies that have been adopted, the robustness of critical accounting
judgements, and key accounting estimates reflected in the financial results to ensure that it is satisfied with the outcome.
As part of its review of the financial statements, the committee looked at three significant matters which required the exercise
of judgement in connection with the financial statements. The detail of what was reviewed and discussed and the conclusions
reached are set out in the table below. The items below are recurring matters. In prior years, we identified an exceptional item in
respect of building safety. The risk associated with this has reduced and is no longer considered significant. Further information
on the significant accounting policies that have been applied and critical judgements and estimates that the directors have made
can be found on page 159.
Issue
Basis of assurance
Conclusion
Contract revenue, margin, receivables and payables
The recognition of revenue and margin on contracts in
the financial statements, and the associated contract
receivables and payables, requires management to make
judgements and estimates.
In addition to receiving updates on the key
contract issues at Board meetings, where
management identifies any significant differences
in contract valuations with either clients or
suppliers, the committee reviewed the status
of the issues at each audit committee meeting.
Based on its review and discussions
with the management team, internal
audit and the external auditor,
the committee concluded that the
treatment of contract revenue, margin,
receivables and payables in the
financial statements is appropriate.
Impairment of goodwill
The Group is required to test goodwill for impairment
annually. This test involves a value-in-use model that
includes estimates of future cash forecasts, growth rates
and an appropriate weighted average cost of capital.
The value of goodwill is supported by a value-
in-use model prepared by the management
team. This is based on cash flows extracted
from the Group budget, which have both been
approved by the Board. The committee reviewed
and challenged the management team on the
assumptions used in the value-in-use model.
Based on its review and discussion
with the management team and the
external auditor, the committee was
satisfied that the value of goodwill is
appropriate.
Viability and going concern assessment
To carry out a review of the viability of the business
and appropriateness of the going concern basis of
preparation, management prepares a model based on
its budget for the next three years. The model includes a
number of assumptions and sensitivities.
To satisfy itself that the Group has adequate
resources to continue in operation for the
foreseeable future and that there are no material
uncertainties in respect of the Group’s ability
to continue as a going concern, the committee
considered the Group’s viability statement, cash
forecasts and available borrowing facilities. It
challenged management’s assumptions and
discussed the sensitivities to risks that could
reasonably impact the future operating results.
Based on its review and discussion
with the management team and
the external auditor, the committee
recommended to the Board the
adoption of the going concern
statement and the viability statement
for inclusion in the annual report.
The committee believes that the significant accounting matters have been properly recorded in the Company’s books and records
and appropriately accounted for in the 2024 financial statements.
To support the directors in making the going concern and viability statements, the committee reviews the financial modelling
scenarios and reverse stress-testing conducted by management for the going concern assessment as well as the viability
assessment process undertaken in support of the long-term viability statement and the rationale behind the chosen three-year
time horizon (see pages 78 and 79 for further information).
As a result of its review, the committee confirmed it was happy with management’s processes, scenarios and modelling assumptions
applied for assessing going concern and long-term viability, and that the extreme downside and reverse stress-testing exercise
had not identified concerns for the Group.
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Audit committee report
Fair, balanced and understandable assessment
As part of its year-end process, the committee conducted
a formal assessment of whether the annual report, taken as
a whole, was fair, balanced and understandable, taking into
consideration its review of drafts of the annual report and the
financial statements, together with: the views of the external
auditor and any significant issues raised by them; a paper
from the company secretary on the governance of the annual
report process, the approach to drafting, and a review of
content and messaging; and review and input from senior
executives and Company advisers.
Taking the above into account together with the committee’s
review of the financial statements, the committee
recommended and the Board confirmed that it could state
that the 2024 annual report, taken as a whole, is fair, balanced
and understandable and provides the information necessary
for users to assess the Company’s position, performance,
business model and strategy.
External audit
Tenure, independence and effectiveness
An important part of the committee’s role is to oversee the
Company’s relationship with the external auditor and to carry
out an annual assessment of its independence and objectivity,
taking into consideration relevant UK law, regulations, the
Ethical Standard and other professional requirements.
EY was appointed as the Company’s auditor from the 2021
financial year following a formal tender process conducted
in 2020 and Peter McIver became the lead audit partner.
Each year, to carry out its assessment, the committee reviews
and discusses the auditor’s disclosure of the policies and
safeguards it has in place to ensure its continued objectivity
and independence. These policies and safeguards include
limiting the nature of any non-audit services that the external
auditor may undertake; ensuring that key members of the
audit team rotate off the Company’s audit after a specific
period of time; and establishing an independent reporting line
from the external auditor to the audit committee. Members
of the committee meet with the external audit partner
individually at each of the meetings held during the year.
In 2024, the committee again met with the lead auditor
responsible for the audit of our Construction, Infrastructure
and Partnership Housing divisions. EY also provides the
committee with an overall assessment of independence and
confirmation that the objectivity and independence of the
audit engagement partner and audit engagement team have
not been compromised. As part of its assessment, EY discloses
any relationships that may be considered to bear upon its
objectivity and independence. Business relationships are
permitted if they are in the ordinary course of business,
conducted at arm’s length, and are not material to either party.
All contracts are subject to audit partner approval. During
the year, as in the previous year, Fit Out continued to
provide office fit out services to EY which were not material
to either party.
Following its review, the committee confirmed that it was
satisfied that EY continued to be independent and objective.
As part of its responsibility for assessing the ongoing
effectiveness and quality of the external audit, the committee
discussed the external audit plan at its meeting in August 2024
and reviewed progress against the audit plan at the meeting
in December 2024, noting the scope of work to be undertaken
and the key audit matters being addressed by the external
auditor at the time. The committee did not ask the external
auditor to look at any specific areas during the course of
conducting its audit other than those already identified as
part of the audit plan. There were no requests received from
shareholders for certain matters to be covered in the audit.
At the meeting prior to the announcement of the full-year
results, the committee reviewed the external auditor’s
fulfilment of the agreed audit plan and its work to test
management’s assumptions and estimates in relation to key
audit risk, as described in the independent auditor’s report
on pages 140 to 143.
The committee also reviewed the results of an evaluation
questionnaire on the external auditor and the audit process
completed by senior members of Group and divisional finance
teams. The questionnaire asked for feedback on EY in terms
of the quality of the service provided to meet the audit plan;
adequacy of its resources; and its communication and
interaction during the process. The questionnaire also sought
opinion on whether EY had demonstrated independence,
objectivity and professional scepticism when obtaining,
evaluating and challenging audit evidence, particularly in the
key areas of focus identified in the audit plan such as those
involving significant management judgements. See pages 140
to 143 for examples of matters on which EY challenged
management during the course of its audit.
The committee noted in its review the key conclusions
including: that the 2024 agreed audit plan had been met and
had incorporated and adequately addressed any changes
identified in perceived audit risks; that EY had been thorough
in the depth and robustness of their review and the handling
of key accounting judgements; and that overall feedback from
the key people involved was that EY had scored highly in all
key categories of scoring described above, reflecting a high
level of effectiveness in each area. As a result, the audit
committee was able to provide feedback to EY that it had
concluded that there were no issues with EY’s overall
effectiveness as auditor.
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Audit committee report
Policy on the auditor providing non-audit services
The Company’s policy on the engagement of the external
auditor for non-audit-related services, which was reviewed
and approved in 2024, complies with the FRC’s Revised Ethical
Standard and is available on our website. The policy is
designed to ensure that the provision of non-audit services
does not impair the external auditor’s independence or
objectivity or create a conflict of interest. The policy applies to
the Company and all its wholly owned subsidiaries. It provides
guidance on the type of work that is acceptable or prohibited
for the external auditor to undertake, and the process to be
followed for approval. The categories of services that are
prohibited are in line with legislation and include valuation
work and preparing accounting records and financial
statements. For other services not falling within the prohibited
services list, the external auditor is eligible for selection by the
Company provided that its skills and experience make it
competitive and the most appropriate supplier of these
services. Permitted services can be carried out by the external
auditor subject to the auditor providing its independence
assessment to the audit committee and pre-concurrence
being provided by the committee in accordance with the
policy. In addition, EY has its own safeguards in place to
confirm that non-audit work prohibited by the FRC’s Ethical
Standard is not provided to the Group.
The committee monitors compliance with the Company’s
policy throughout the year and confirms that, during 2024,
the committee approved a recurring subscription to EY Atlas
(a subscription-based product which gives clients access to
EY technical insights relating to accounting, financial reporting
and regulatory filing) of c.£5k per annum. No other fees for
non-audit services were incurred by EY during the year
(see note 3 on page 162).
Reappointment of external auditor
Having regard to the considerations referred to above, the
committee has satisfied itself that EY, the current external
auditor with responsibility for the 2024 financial year end,
remains independent and effective. As a result, following
recommendation from the committee, the Board will propose
the reappointment of EY as external auditor in a resolution
put to shareholders at the forthcoming AGM. The committee
confirms that their recommendation is free from influence by
a third party, and no contractual term of the kind mentioned
in Article 16(6) of the Audit Regulation has been imposed on
the Company.
Subject to the continuing independence and effectiveness
of EY as the external auditor or changes in legislation, the
committee does not anticipate putting the audit out for tender
until 2030 but will continue to monitor this annually to ensure
the timing for the audit tender remains appropriate. The
Company has complied with the Statutory Audit Services
Order 2014 for the year under review.
Risk management, internal audit
and internal controls
Risk review
At its meetings in August and December, the committee
carried out a robust assessment of the Company’s principal
and emerging risks.
As part of each review, the committee received a paper from
the Group head of audit and assurance which included: an
overview of the risk landscape and how it might impact our
strategy over the medium to longer term; the movements in
the Group and divisional risks during the period; a summary
of the controls and mitigations in place; and an overall
assessment of the status of each risk both before and
after mitigation.
To help assess whether our principal risks are changing and
remain within our appetite, the committee conducts deep
dives into key areas. In 2024, the deep dives focused on:
supply chain liquidity (see principal risk E, page 57), the
committee noting that this risk had increased during the
year due to industry failures and that it was important for
the divisions to remain vigilant;
the effect of the economy on our residential portfolio (see
principal risk B, page 54), noting that while cost pressures
were continuing to challenge the viability of some schemes,
we have flexibility in our models to work through issues and
seek alternative funding;
latent defects (see principal risk I, page 60), the committee
noting that this risk had reduced due to progress with
remediation of building safety issues and a reduction in
the likelihood of new issues arising, and agreeing to keep
the Group’s mitigating actions under review to ensure they
remain appropriate; and
emerging risks (see page 62), including longer-term
potential scenarios that require monitoring.
Following its assessment at the year end, the committee
noted that during 2024 our overall risk profile had stabilised,
influenced by more resilient macro and consumer finances,
easing of inflation and reduced cost-of-living pressures on
households and businesses. The committee concluded
that while some uncertainty continues, our risk profile
has remained stable primarily because our markets are
predominantly in the public and regulatory sectors.
The committee regards these sectors to be structurally secure
and noted that they include recent government commitments
to critical construction and infrastructure such as affordable
housing and regeneration which align to the Group’s strategy.
More detail on challenges in our markets and how we are
mitigating them can be found in our market conditions section
on page 16 and in our managing risk section on pages 54 and
57 (principal risks A, B and E respectively).
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Internal controls
Directors’ and corporate governance report continued
Audit committee report
Our continued focus on cash and our robust working capital
management are reflected in our strong cash position and
balance sheet, which support us in long-term decision-making
and selecting the right projects that match our risk appetite,
particularly in any declining markets.
The committee reviewed the Group’s risks in August and
December to facilitate the Board’s discussion of whether our
risk appetite remains appropriate (see page 91). At the Board’s
request, the committee took into account the change in
government and in particular any changes to net risk levels
following the Autumn Budget.
Review of internal audit and risk management
and internal control framework
The internal audit function is managed by the Group head
of audit and assurance, who oversees the divisional heads
of internal audit and assists with risk management.
Internal audit conducts its work in line with the Internal
Audit Charter, which has been drafted in accordance with
the recommendations of the Institute of Internal Auditors.
The internal audit function is appointed by the Board to
facilitate the committee’s monitoring and review of the
effectiveness of our risk management and internal
control framework.
Internal controls are a system of processes, activities and
methods that mitigate the risks threatening an organisation’s
ability to achieve its strategic objectives. Our key internal
controls are described in the panel to the right.
We perform internal audits across a broad range of areas,
giving the committee assurance that our key internal controls
are logically designed, fit for purpose and operating effectively
with consistency and reliability. Each internal audit includes a
subjective assessment of culture, supplemented by a rolling
programme of peer group project reviews (overseen by
internal audit) in Partnership Housing, Construction and
Infrastructure. In addition, throughout the year internal audit
engages with colleagues in the functions of health, safety and
environment, IT and cyber security, legal, company secretariat,
finance, tax and treasury, business improvement and HR to
gain insight into the Group’s performance in these areas.
In 2024, the committee received an update on the progress
of Property Services’ business remediation plan. It noted that
key improvements had been made to the division’s internal
controls including a revised financial control matrix and
stricter controls around work winning.
Financial
Financial reporting system – to ensure the effective
safeguarding of assets, proper recognition of liabilities
and accurate reporting of profits: a comprehensive
budgeting and forecasting system, regularly reviewed
and updated; a management reporting system,
including monthly divisional reports to the Board;
and financial reviews in the annual internal audit
plan to validate the integrity of divisional
management accounts.
Investment and capital expenditure – detailed
procedures and defined levels of authority,
depending on the value and nature of the investment
or contract, in relation to corporate transactions,
investment, capital expenditure, significant cost
commitments and asset disposals.
Working capital – continual monitoring of current and
forecast cash and working capital balances through a
regime of daily and monthly reporting.
Operational
Group structure – divisional boards, with certain
key functions such as tax, treasury, internal audit,
IT, pensions and insurance retained at Group level,
and a system of delegated authorities to ensure
that decisions are made at the appropriate level
(see risk governance framework on page 52).
Tender, project selection and contract controls –
tenders reviewed in detail with approval required at
relevant levels and at various stages from the start
of the bidding process through to contract award;
assessment of the financial standing of clients and key
subcontractors; and robust procedures to manage
ongoing contract risks, with monthly operational
reviews of each contract’s performance, including a
detailed appraisal of related commercial performance
via our cost and value process.
Compliance
Legal compliance – monitored by divisional
commercial directors, HR managers and heads of
legal, and the Group commercial director and general
counsel; training provided on health and safety,
competition law, anti-bribery and corruption, and the
market abuse regulation.
ISO accreditation – includes 9001 (quality), 14001
(environmental), 45001 (occupational health and
safety) and 27001 (information security management).
Corporate governance framework and Group
policies – written guidance and policies (see pages 76
and 77 for more detail on our policies) at Group and
divisional levels.
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In December each year, a draft annual internal audit plan
is submitted to the committee for its review and approval.
The plan is based on principal and other key divisional risks
and takes into account consultations with the divisions,
internal audit outcomes, key project metrics and
management requests.
The 2024 internal audit plan included 91 individual audits, of
which c.70% focused on operational activities. During the year,
114 audits were completed covering:
project activities – cost and value assumptions, operational,
commercial, change management and risk (varying in scope
but covering Partnership Housing, Fit Out, Construction,
Infrastructure and Property Services);
development activities – cost and value assumptions,
approvals, risks, capital structuring, partner performance,
funding, programme, return on capital, profit and sales
(Partnership Housing, Mixed Use Partnerships);
key financial controls – cash, debt, Construction Industry
Scheme tax compliance, payroll, payment and consolidated
reporting (selected divisions);
work winning – selectivity, pipeline quality, bidding and bid
risk management (selected divisions); and
other areas of focus – including supply chain, cyber security
and IT, business continuity, anti-bribery, climate, work
winning, Building Safety Act, HR and payroll processes,
procurement, fraud management, sales and marketing,
customer care, and Enterprise finance tool access
management (in selected divisions or areas).
At its December meeting, the committee reviewed and
approved the 2025 internal audit plan as set out below.
The internal audit plan continues to follow a similar pattern
to prior years with reviews focused largely on areas of the
business warranted in terms of risk and/or materiality and
includes 95 separate audits including a high proportion of
‘material controls’ coverage as in previous years, with a
particular focus on:
selected projects – procurement, cost value reconciliation,
margin, programme, risk, contingency, change, and health
and safety;
selected developments – approvals, capital expenditure,
viability, risk, structure, funding, schedule, sales, pace
and returns;
financial/non-financial controls – treasury, human capital,
health and safety, anti-money laundering and payroll;
work winning – selectivity, pipeline quality, bidding and bid
risk management;
cyber security – various reviews by the internal audit team
plus an extensive plan that includes ISO 27001 and Cyber
Essentials Plus certifications; and
other – procurement, anti-bribery management system,
right-to-work, build quality, sales and marketing, ESG,
customer care and IT.
In addition to the above audit plan activities, the internal audit
team independently monitors Construction’s and
Infrastructure’s pipelines and commercial metrics on key live
construction projects, conducting a significant number of
additional site visits. This provides internal audit and the Board
with a greater understanding of our performance across a
broad portfolio of work.
To assist the committee in reviewing the effectiveness of the
Group’s internal control framework, the Group head of audit
and assurance submits an internal audit report as part of the
meeting papers and is invited to the meetings to discuss it.
The report details:
progress made against the internal audit plan, i.e. the
number of audits conducted compared with the number
scheduled; comprehensive coverage of each audit,
highlighting any significant findings; and a formal rating of
effectiveness based on whether the audit had identified
any issues;
recommendations for improvements to the internal
controls framework, with timescales for completion; and
the implementation stage for recommendations
(i.e. not due, overdue, high priority or overdue) to give the
committee the opportunity to request more information
on any areas of concern it believes require greater scrutiny.
The Group head of audit and assurance also discusses with
the committee whether the internal auditors, having
conducted their audits, are satisfied that the internal controls
framework is operating effectively.
The committee has visibility over the effectiveness of internal
controls through the following additional mechanisms:
the Board’s access to senior managers, including the
Group commercial director, general counsel and company
secretary, Group IT director, and Group director of
procurement and sustainability;
a fraud log report that details all calls to the Raising
Concerns phone line, which is managed independently by
a third party. Follow-up investigations are conducted by the
general counsel and company secretary and/or internal
audit. The log is updated and distributed to the Board at
regular intervals throughout the year;
the Delegation and Limits of Authority Procedures which
enable the Board to see if the commercial projects under
consideration align with the Group’s strategic priorities;
health and safety incident reporting which gives the Board
oversight of how successfully we are complying with
working practices and procedures to prevent physical harm
to our workers and other stakeholders; and
discussions with the external auditor of their view of our
control environment and any observations made during
their audit.
In 2024, the processes described above together with internal
audit’s conclusions from the audits they had performed
during the year enabled the committee to conclude that we
have an effective risk management and internal control
framework in place.
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Audit committee report
Preparations to comply with Provision 29
During the year, the committee reviewed the requirements
of the 2024 Code issued by the FRC in January 2024. It noted
that Provision 29, which comes into effect for accounting
periods starting on or after 1 January 2026, requires the
Board to explain how it has monitored and reviewed the
effectiveness of the risk management and internal control
framework and to provide a declaration on the effectiveness
of material controls as at the relevant balance sheet date.
In anticipation of Provision 29, the audit committee asked the
Group head of audit and assurance to consider what would be
required to enable the Board to provide the declaration.
Throughout 2024, the committee was given regular progress
updates on the preparations being made for these additional
requirements and exercised its scrutiny by interrogating the
approach being taken and the pace of progress.
Our preparation for compliance with Provision 29 has largely
been a continuation of work we have already been doing
in the divisions and at Group level, supported by a robust
internal audit plan. As part of the process of identifying
our material controls, we have expanded our risk and
control matrix, which is used as the basis for the divisional
self-assessment process, from looking solely at financial
controls to covering financial, operational, commercial,
ESG-related and fraud-related controls.
Following the work carried out this year, we can confirm that
our existing annual internal audit planning is already aligned
with the provisional list of material themes and controls
emerging from consultation with the divisions, meaning that
we will not have to make any significant change to our current
approach, although we will be refining this during 2025.
Independence and effectiveness
The internal audit function is subject to validation by
an independent, external organisation every five years.
The last external assessment was carried out by
Blackmores (UK) Ltd in 2021, with details disclosed in our 2021
annual report.
Each year, the committee assesses the effectiveness of the
internal audit function. In its 2024 internal assessment,
the committee:
met with the Group head of audit and assurance separately
without the executive directors present to discuss the
effectiveness of the internal audit function. No new matters
or issues were raised that had not already been reported
by the executive directors;
reviewed and assessed the internal audit plan;
reviewed whether necessary actions were being taken
promptly to address any failing or weakness identified
by internal control audits;
reviewed whether the causes of any failing or weakness
identified indicated poor decision-making, a need for
more extensive monitoring or a need to reassess the
effectiveness of management’s ongoing processes; and
assessed the role and effectiveness of the internal audit
function in the overall context of the Company’s risk
management system and whether the function is able
to continue to meet the needs of the Group.
The results of the latest assessment were reviewed by the
committee in December 2024, and it was satisfied that:
the internal audit and internal controls were operating
effectively;
the small number of improvement opportunities identified
by internal audit during the course of the 2024 audit were
being addressed and implemented effectively;
the internal audit team was adequately staffed and
remained independent;
the risk to the audit team’s independence and objectivity
was low; and
preparations for Provision 29 were being addressed
adequately by the Group.
Looking ahead
In 2025, the committee will give particular attention to:
the integrity of our financial reporting, including a focus
on the smaller divisions; and
risk management and internal controls, in particular
continued preparation for compliance with the Economic
Crime and Transparency Act in the area of fraud and
Provision 29 of the 2024 Code.
Sharon Fennessy
Chair of the audit committee
25 February 2025
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The quick read...
Reviewed safety performance and wellbeing support
Received presentations on our performance against
our Total Commitments targets
Monitored our progress to achieving our 2030 and
2045 net zero carbon targets
Received an update on our social value initiatives
Key responsibilities:
Reviewing the Group’s responsible business strategy,
targets, risk exposure and performance against
our Total Commitments
Monitoring how our governance, skills and resources
are used to ensure compliance with our Group
policies and applicable law and regulations
Receiving regular reports on safety performance and
reviewing key issues arising and the impact of our
operations on the health and wellbeing of employees
Monitoring our performance against external
responsible business rating standards
The committee’s full role and responsibilities are set out in its terms
of reference, which were reviewed by the committee and approved
by the Board in December 2024 and are available on our website.
I am pleased to present the
report of the responsible
business committee for 2024.
Mark Robson
Chair
Responsible business
committee report
Committee composition and
performance review
The committee’s membership is shown in the table opposite.
Mark Robson was appointed chair of the committee on
1 September 2024. The committee invites the chief financial
officer to attend each meeting and other members of senior
management to attend all or part of meetings, as and when
appropriate. An external review of the committee’s
performance took place in 2023 and an internal performance
review was planned for 2024. However, it was decided to defer
the internal performance review to 2025 to give the newly
appointed chair time to review the work of the committee.
Members1
Member
since
Attended/
scheduled
Mark Robson (chair)2
2024
1/3
Michael Findlay3
2024
2/3
Malcolm Cooper4
2017
2/3
1
Biographies of members are set out on pages 86 and 87.
2
Mark Robson was appointed as chair on 1 September 2024.
3
Michael Findlay was appointed as a formal member of the committee
from 1 January 2024. He was unable to attend the responsible business
committee meeting in February due to a prior commitment.
4
Malcolm Cooper stepped down from the Board on 31 August 2024.
Key activities during the year
The committee assists the Board in its oversight of our ESG
strategy to ensure that we make progress on delivering our
Total Commitments (see pages 38 to 51). During 2024,
the committee continued to review:
our safety performance, to ensure that we are driving
towards our goal of zero incidents and that we have a clear
strategic plan in place to address any issues that arise;
the Group health and safety framework, to ensure it
remains focused on the right objectives;
the divisions’ activities to support their employees’ physical
and mental wellbeing;
progress made on our commitments to improving the
environment, working together with our supply chain,
and enhancing communities; and
the ESG regulatory reporting landscape and emerging
reporting requirements.
The nomination committee reviews the Group’s performance
in developing our people, the Board reviews divisional
progress on improving equality, diversity and inclusion (EDI),
and the audit committee reviews climate-related risks
and opportunities.
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Responsible business committee report
Safety performance
The committee supports the Board by conducting deep dives
into various aspects of safety, such as high-potential incidents
and accidents reported under the Reporting of Injuries,
Diseases and Dangerous Occurrences Regulations 2013
(RIDDORs), to ensure management’s investigations and
actions remain appropriate. The Group commercial director
is invited to attend each committee meeting and provides
a report containing a detailed update on the Group’s safety
performance and the actions we are taking.
The committee also reviews follow-up actions to any
whistleblowing reports relating to health and safety
(2024: aside from drug/alcohol misuse allegations which are
reviewed by the Board as part of its biannual whistleblowing
review, the committee reviewed one report that had been
addressed in relation to an allegation that a near-miss event
had occurred but had not been recorded in either the
divisional records or the Group’s safety tracker in accordance
with the Group’s policy).
At its February 2024 meeting, representatives from our
Construction division demonstrated the immersive learning
experience being rolled out across its regions. This included
two films, one on working at height and correctly tethering
tools to prevent them from being dropped, and the other
addressing the interface between plant and people. To date,
the training has been delivered to c.1,300 people including
supply chain members, and in response to positive feedback
from attendees, Construction developed two further sessions,
on fire safety and buried services, which were launched in
January 2025.
The committee approved refreshed objectives for our Group
health and safety framework: early engagement on health
and safety in the design and preconstruction stages; to be
a learning organisation by strengthening our corporate
memory; and engaging with our supply chain to improve
health and safety performance.
Following this, our Group protecting people forum agreed
four Group-wide ‘leading indicators’ where the divisions have
created a collective, proactive and strengthened approach
which we firmly believe will lead to improvement in our
‘lagging indicators’ moving forward. Furthermore, the divisions
have also developed a way of assessing compliance with these
leading indicators to ensure we focus on positive interventions
and sharing best practice.
As at the year end, the committee agreed that:
while we have seen an improvement in the number of
reportable incidents compared to prior years, we need
to remain vigilant;
the increasing numbers of high-potential incidents being
reported and positive interventions being recorded indicate
a positive health and safety culture where corrective actions
are being taken and lessons being shared across the
divisions; and
it would invite representatives from the Group protecting
people forum to conduct an in-depth review into initial
findings and observations following the roll-out of the
agreed leading indicators, and present to the committee
at its meeting in February 2025.
Physical and mental wellbeing
As part of our EDI strategy, it is important that we create an
inclusive culture where people feel safe being themselves
at work without fear of judgement. In addition, we arrange
activities and provide resources to support our employees’
mental, financial and physical wellbeing to enable them to be
productive and effective, and to thrive. In June, the committee
reviewed a report from each division detailing the activities
it had undertaken since its last review in June 2023 to
promote wellbeing.
Following its review, the committee noted that:
supplementary to Group-wide employee benefits, all
divisions were continuing to develop their own strategies
to provide a wide range of health and wellbeing support,
taking into consideration feedback received from
employees; and
the divisions were working to raise awareness of the
support available and promoting an environment in which
positive behaviours prevent any potential physical and
psychological harm.
Climate change and improving the environment
Our Transition Plan, outlining the steps we will take in
the short to medium term to progress towards net zero,
was approved by the Board in August for publication on
our website. The Group director of procurement and
sustainability attended the committee meetings in June and
December to present an update on our actions to address
climate change, improve air quality and increase biodiversity.
The update covered:
the work being undertaken by the Group and the divisions
to identify opportunities to reduce our emissions;
the continued development of CarboniCa, our carbon
reduction tool, and its implementation across our projects;
waste management activities, including preparation being
made to comply with new legislation being introduced in
April 2025 for mandatory digital waste tracking to ensure
all waste movements are tracked in real time; and
the UK projects we have invested in to offset residual
carbon transparently and/or increase biodiversity net gain.
As a result of its review, the committee remained satisfied that
we are on a trajectory to achieve our 2030 and 2045 net zero
targets. It will continue to review our approach to improving
the environment and the initiatives being undertaken by
our divisions.
Supply chain
During the year, the committee reviewed the work we are
doing to maintain the longstanding relationships we have
with our supply chain partners. This included:
hosting our biannual collaboration event with our
supply chain;
growing our Morgan Sindall Supply Chain Family to maintain
stronger partner relationships;
continuing to track our performance in prompt payment
of suppliers;
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Responsible business committee report
working with our suppliers and subcontractors to improve
safety performance;
closely monitoring our suppliers’ resilience, as solvency
issues remain a concern; and
updating our Scope 3 emissions inventory across all 15
categories and continuing to work with suppliers to improve
their data collection and accuracy.
Enhancing communities
At the June and December committee meetings, our Group
director of procurement and sustainability reported on the
Group’s activities to deliver social, environmental and
economic value through our projects for the benefit of
the community.
During the year, we have continued to take a divisional
approach towards delivering social value across our projects
since the decentralised nature of our business and network
of offices across the UK means we are located in or near to
the communities in which we work. Project highlights from
across the Group cover community cohesion activities,
social mobility, economic resilience, environmental projects,
and ongoing partnerships with organisations across the UK.
The committee also looked at the tools we used to measure
social value and noted that, following the merger of the Social
Value Bank and Housing Association’s Charitable Trust tools
into the new Built Environment Bank (see page 50), our
divisions will use either the Built Environment Bank or the
Social Value Portal on their projects according to what their
client or partner prefers. The committee also noted that the
Built Environment Bank quantifies the impact of the project
on wellbeing in the community – an important metric for
assessing the social contribution our projects make to
local communities.
ESG reporting
The audit committee assists the Board in its review of the
Task Force on Climate-related Financial Disclosures (TCFD)
statement as shown on pages 63 to 72 of the strategic report.
The Group’s ESG reporting manager attended the December
meeting to provide the committee with:
an overview of emerging reporting requirements, regulatory
standards and voluntary frameworks;
an update on the Group’s TCFD statement and key
considerations for 2025 and beyond;
a summary of our performance with third-party ESG rating
agencies; and
updates on the Group’s key responsible business activities
during 2024.
The committee reviewed and discussed:
how the mandatory TCFD reporting requirements had
continued to be complied with in 2024. In particular, it noted
the work that had been carried out during the year to:
– commence internal alignment to the International
Sustainability Standards Board’s (ISSB) IFRS S2
Climate-related Disclosure guidance ahead of the
release of the UK Sustainability Reporting Standards
in the first quarter of 2025;
– evolve our scenario analysis processes to refine the inputs
and update our methodology in line with best practice; and
– consolidate our climate-related risks and opportunities
and undertake physical risk assessments of a range of
risks including wildfire, flood, cyclone, heatwave, sea level
rises and water stress on our projects, and their potential
financial impact;
the preparations being made to report against UK
Sustainability Reporting Standards which will include the
ISSB’s IFRS S1 and S2;
upcoming mandatory and voluntary UK and EU regulatory
requirements (including the expected government
consultation on the proposed UK Green Taxonomy), their
implications for the Group and timelines for compliance; and
how the changes in regulation have affected the
methodologies being used by ESG rating agencies as they
align more closely to EU and UK standards.
As a result of its review, the committee concluded that:
in order to maximise opportunities for future growth,
it is essential that our disclosures keep pace with the
evolving developments in the ESG reporting landscape
while demonstrating ongoing progress against our
Total Commitments and science-based targets; and
we will continue to monitor our ESG performance scores
and engage proactively with the ESG rating agencies most
used by our top institutional shareholders, particularly as
the ESG reporting landscape and stakeholder expectations
continue to advance and mature.
Looking ahead
In 2025, the committee will focus in particular on the following:
continue to challenge the divisions to reduce the number
of RIDDORs, lost time incidents, high-potential incidents
and all accidents;
review the divisions’ continuing actions to help our
employees maintain their health and wellbeing;
monitor the Group’s ESG performance to ensure it
continues to support long-term performance;
review our performance against our Total Commitments
targets, including keeping abreast of the increasing and
varied demands from stakeholders in respect of ESG
as well as emerging regulations and shifting reporting
requirements; and
ensure continued improvement in the disclosure of our
material responsible business impacts, both in the quality of
information disclosed and across stakeholder engagement.
Mark Robson
Chair of the responsible business committee
25 February 2025
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Directors’ remuneration report
Composition of the committee
The remuneration committee is composed solely of
independent non-executive directors: David Lowden,
Mark Robson and chair, Jen Tippin. Mark Robson joined
the committee on his appointment on 1 September
2024 and Kathy Quashie stepped down on 31 July 2024.
Details of the skills and experience of the committee
members can be found in their biographies on page 87.
I am pleased to present to you
the report from the remuneration
committee for 2024.
Jen Tippin
Chair
Remuneration
committee report
In a year of record financial results, with a strong
daily cash balance, impressive order book
and continued delivery of long-term value for
our stakeholders, the focus of the committee
has been to ensure that our remuneration
policy has operated as intended: driving high
performance linked to clearly defined goals that
are fundamental to our strategy.
On behalf of the committee, it is my pleasure to present the
remuneration report for the year ended 31 December 2024.
This report sets out how the Group pays its directors and
decisions made on their pay during 2024.
As part of the annual performance review of the Board,
a review of the committee concluded that the committee
continued to work effectively, with well-structured papers and
strong external advisers. It was agreed that the committee
would further develop its understanding of wider workforce
remuneration to gain more insight into people-related risks,
such as the recruitment, retention, attrition and engagement
of our people. We continue to engage with shareholders and
proxy agencies to enhance our existing relationships. We will
ensure that these actions are addressed in the work of the
committee in 2025.
This report complies with the requirements of the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 as amended
in 2013, the provisions of the 2018 UK Corporate Governance Code (the ‘Code’), the Companies (Miscellaneous Reporting) Regulations 2018, the Companies
(Directors’ Remuneration Policy and Directors’ Remuneration Report) Regulations 2019, and the Listing Rules.
The quick read...
Consulted with shareholders regarding the
application of the 2023 remuneration policy
Monitored remuneration market practices
Approved the 2024 and 2025 remuneration for
the Board chair, executive directors and senior
management team
Approved an increase to Kelly Gangotra’s 2025
Long-Term Incentive Plan (LTIP) opportunity
from 150% to 175% of salary to better align to
market median
Reviewed wider workforce remuneration and
the alignment of incentives and awards with the
Group’s purpose, culture and values
Set targets for the 2025 annual bonus and LTIP
and reviewed performance against targets for
the 2024 annual bonus and 2022 LTIP awards
In this report:
Remuneration updates for executive directors in 2024
(pages 112 to 114)
Our remuneration principles (page 112)
Remuneration committee governance (page 112)
Summary of the 2023 remuneration policy (page 117)
Annual remuneration report (pages 119 to 123)
Implementation of remuneration policy in the
following financial year (pages 129 and 130)
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Governance
Directors’ remuneration report continued
Remuneration committee report
Remuneration objectives and key responsibilities
As a committee we continue to drive a strong culture of pay in line with performance and shareholder experience. We are
committed to being open and transparent in our approach to executive remuneration and strive to keep remuneration
arrangements clear, consistent and simple to facilitate effective stakeholder scrutiny. Performance-related components of
remuneration form a significant portion of the total remuneration opportunity, with the maximum potential reward available only
through the achievement of stretching performance targets based on measures that the committee believes reflect the interests
of shareholders and wider stakeholders.
Our remuneration principles align with the requirements of the Code. They apply across the Group and are designed to drive the
behaviours and results required to support our strategy. They seek to ensure that remuneration:
helps retain and motivate executive directors of the calibre required to deliver the Group’s strategy;
aligns reward outcomes and value created for shareholders;
is appropriately competitive in the marketplace;
is clear and simple to enable transparency for all stakeholders; and
rewards value creation over the long term.
The extent of their responsibilities means executive directors are well paid, but the policy is designed to ensure that they are paid
appropriately in line with performance and market. Reference points such as the performance of the business during the financial
year in question and over the longer term, the ratio of the chief executive’s pay to the median pay for all employees, the policy for
wider workforce remuneration and the experience of our wider stakeholders are important to us, in addition to the use of
external benchmarking data when considering executive pay levels.
Our key responsibilities include:
ensuring our remuneration policy is designed to align with the Group’s purpose, values and culture and to encourage the
effective stewardship that is vital to delivering our strategy;
approving the design of all share incentive plans for approval by the Board and, where required, by shareholders;
reviewing wider workforce remuneration and policies and the alignment of incentives and awards with culture, and taking
these into consideration when setting the remuneration policy or determining remuneration for the executive directors;
ensuring the policy promotes long-term shareholdings by executive directors by ensuring share awards granted are released
on a phased basis and subject to a total vesting and holding period of five years;
setting the remuneration of the Board chair, executive directors and Group management team; and
ensuring our targets for remuneration are appropriately stretching and aligned to the Group’s strategy.
The committee’s full role and responsibilities are set out in its terms of reference which was last updated in December 2024 and
is available on our website.
Executive remuneration in context
The Group has delivered a strong set of results for 2024, despite the challenging macroenvironment, which reflects the quality
of the work we have won and our operational delivery.
2024
2023
2022
2021
Percentage change
2024 vs 2023
Revenue
£4,546.2m
£4,117.7m
£3,612.2m
£3,212.8m
10%
Profit before tax (PBT) adjusted*
£172.5m
£144.6m
£136.2m
£127.7m
19%
Average daily net cash
£374.2m
£281.7m
£256.3m
£291.4m
33%
Earnings per share (EPS) adjusted*
278.8p
247.7p
237.9p
226.0p
14%
Share price (end of year)
£39.00
£22.15
£15.30
£25.20
76%
* See note 28 to the consolidated financial statements for alternative performance definitions and reconciliations.
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Directors’ remuneration report continued
Remuneration committee report
As a result of their performance in 2024, their market position
and future prospects, the medium-term targets for Mixed Use
Partnerships, Fit Out, Construction and Infrastructure have
been upgraded from February 2025. While recovery in the
housing market has been modest, Partnership Housing has
continued to grow its long-term partnerships with the public
sector. Property Services completed its business remediation
programme and is positioned to return to modest profit
in 2025.
The strength of our balance sheet and cash generation have
remained high priorities for the Board, enabling us to continue
to do the right thing for all stakeholders and ensure that we
select the right construction contracts and invest in long-term
partnership schemes that will secure future earnings.
Against this backdrop, the committee continues to strive
to ensure that executive remuneration remains aligned to
our strategy, external environment and the UK corporate
governance requirements.
Wider workforce remuneration
and engagement
Our divisions pay at or above the real living wage and two
divisions are accredited Living Wage Foundation employers.
The real living wage increases of c.5% as set out in October 2024
are being applied across the Group ahead of the April 2025
deadline. The average salary increase across the divisions
for 2025 is 5.6% which, as in 2024, is higher than the increase
applied to executive directors (see 2025 remuneration on
page 114). In 2024, 84% of employees received a bonus, with
an average bonus paid of £9,206.
The annual review of wider workforce remuneration
determined that the remuneration of the executive directors
and Group management team (GMT) is well aligned with the
rest of the Group with a consistent approach taken to fixed
pay (salary, benefits and pension). The key differences are pay
levels, the split between different elements of pay and the
metrics used to measure underlying performance. A much
higher proportion of remuneration for the executive directors
and GMT is performance related. The executive directors’
remuneration is also subject to various best practice features,
required by shareholders, such as bonus deferral and holding
periods for vested long-term incentive shares which would be
uncompetitive if applied to the wider employee population.
I, along with our company secretary, will be meeting with the
Group’s HR forum in 2025 to understand issues impacting
the wider workforce at a deeper level.
In respect of employee engagement, the Board continues to use
an alternative arrangement whereby each of the non-executives
and the chair take responsibility for engaging with employees
as part of their divisional meetings and site visits for the
strategy review each year. In addition, directors meet with c.90
employees at the senior management conference each year.
These meetings provide the directors with opportunities
for discussions with employees and individuals without the
executive directors or individuals’ managers present.
The directors have provided feedback to the Board
throughout the year on these engagements. Property Services
held its first management conference in the year and intends
to do so annually. To date no issues have arisen from
discussions with employees that would impact the principal
decisions of the Company. The meetings have confirmed that
employees feel engaged, that our Core Values are embedded
across the Group and there is openness and transparency in
our culture.
The divisions undertake a variety of employee engagement
activities which include employee surveys, conferences, forums
for gathering ideas and innovations, initiatives to clarify career
paths and improve conversations between employees and their
line managers, and efforts to improve people’s wellbeing and
increase social interaction between colleagues.
Changes to the executive team during the year
Steve Crummett stepped down as finance director and from
the Board on 7 May 2024. He remained an active employee of
the Company until 31 December 2024, working closely with his
successor to ensure a smooth transition while also continuing
to support the Company on specific legacy projects, and
therefore continued to receive base salary, pension and other
contractual benefits until the end of the financial year. As set
out in last year’s report, and reflecting his continued service
over the period, Steve was eligible to participate in the 2024
annual bonus and to receive a 2024 long-term incentive
award, details of which are set out in the relevant sections of
this report. Following committee consideration, recognising
his reason for leaving the company was by way of retirement,
Steve was treated as a ‘good leaver’ for the purposes of his
outstanding LTIP awards. Full details around the time
pro-rating and performance testing of these awards are set
out on page 122. He is subject to a post-exit shareholding
guideline in accordance with the policy.
Steve was succeeded by Kelly Gangotra who joined the
Board as chief financial officer with effect from 7 May 2024.
Details of, and the rationale for, Kelly’s starting remuneration
arrangements were set out in last year’s report but chiefly
comprised: a base salary of £490,475, a pension contribution
of 6% of salary, a maximum annual bonus opportunity of
150% of salary, and a 2024 LTIP award of 200% of salary
(reflecting a normal award of 150% of salary and a one-off
additional 50% of salary to compensate for awards forfeited
from her previous employer).
2024 remuneration outcomes
Reflecting a further set of record business results, the
executive directors will each receive a maximum bonus
payout for 2024, of which 33% will be deferred in shares
for three years. LTIP awards granted in 2022, which vest on
three-year performance to 31 December 2024 (two thirds
on EPS and one third on relative TSR), will vest at 100%.
The committee satisfied itself that these outcomes reflect
the excellent underlying performance of the business
over the relevant periods and applied no discretion in
their assessment.
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Remuneration committee report
As it has for other awards in recent years, the committee
also considered the vesting value of the 2022 LTIP awards
in relation to guidance. 2022 LTIP awards were granted on
7 March 2022 using a share price of £22.94 while the fourth
quarter 2024 average share price used to calculate the
single figure of remuneration (see page 119) was £36.66.
The committee reviewed a number of relevant perspectives in
its deliberations, concluding that the gain through share price
appreciation for this award is not indicative of any windfall
gains. The committee will confirm this decision following the
actual vest date in March 2025.
2025 remuneration
Element of remuneration
Chief executive,
John Morgan
Chief financial
officer,
Kelly Gangotra
Salary increase
3.5%
3.5%
Annual bonus opportunity
150% of salary 150% of salary
Bonus deferral
33%
33%
LTIP award
200% of salary 175% of salary
Executive directors will each receive a 3.5% salary increase for
2025, which is below the average increase awarded across the
Group’s wider workforce. As noted in previous remuneration
reports, the committee recognises that the chief executive’s
salary continues to be materially below market levels and a
significant uplift is likely to be required in the medium to
longer term in the event of future succession.
The maximum bonus opportunity for 2025 will remain 150%
of salary for both executive directors and will continue to be
based wholly on adjusted profit before tax* (PBTA*). Full
details of the targets will be disclosed in next year’s report.
Of any bonus earned, 33% will be deferred in nil-cost share
options for three years.
For 2025, and in accordance with the remuneration policy
for executive directors, the LTIP award level for the chief
financial officer will be increased from 150% to 175% of salary.
In making this change, the committee took into account
Kelly’s strong performance since her appointment, including
her contribution towards a record set of results and
supporting a seamless transition within the finance function.
The committee considers that increasing the chief financial
officer’s LTIP opportunity will further reinforce shareholder
alignment, with the multi-year, performance-oriented nature
of the incentive rewarding delivery of the Group’s longer-term
strategy. Before finalising this change, the committee
reviewed an updated market benchmarking report from its
advisers noting that a 175% LTIP opportunity level would be
no higher than median against FTSE-listed sector and size
comparator groups, and would position the fair value of Kelly’s
overall remuneration around market median. The committee
also reviewed the Company’s continued strong track record of
performance throughout the year across a range of indicators.
In addition to the record results, it was noted, for example,
that the share price had risen significantly, while relative TSR
had been comfortably in the top quartile compared with the
constituents of the FTSE 250 Index and around upper quartile
among a group of relevant construction and housebuilding
sector peers. The chief executive will continue to receive an
LTIP award of 200% of salary.
Vesting of the LTIP award will continue to be based 67% on
EPS and 33% on relative TSR performance with any shares
that vest subject to a further two-year holding period. In
respect of the EPS metric, the performance range has been set
with reference to a number of internal and external reference
points, including the strong performance in 2024, broker
forecasts for the next three years, and typical growth rates in
our sector. Threshold vesting will require a 2027 EPS of 279p,
while full vesting will require a 2027 EPS of 340p. The vesting
level for achieving the threshold under the EPS metric will be
set at 25% of maximum, in line with the relative TSR measure
and typical market practice.
In respect of the LTIP TSR metric, full vesting will require
outperformance of 10% per year vs the constituents of the
FTSE 250 Index (excluding investment trusts), with threshold
vesting at median TSR. As a committee, we believe that the
stretch EPS and TSR targets are broadly equivalent to at least
an upper-quartile level of performance. Committee discretion
will be used at the time of vest, if necessary, to take into
account any windfall gains which arise over the vesting period.
Looking ahead
The 2026 AGM will mark the third anniversary of the adoption
of the current policy and in accordance with UK reporting
regulations, we will be required to submit a new policy to
shareholders for approval at this time. In line with our
approach for previous reviews, the committee is planning
to conduct a review of existing remuneration arrangements
during 2025, and will look to engage major investors to seek
their input in due course. The committee will continue to
monitor corporate governance and market practice
developments throughout the 2025 AGM season and will
consider the appropriateness of any emerging trends for
the Group.
In conclusion, the committee believes that, overall, we have
maintained a balanced and considered outcome in respect
of remuneration with a clear link between performance,
shareholder experience and reward.
I hope that we can rely on your vote in support of our
approach to remuneration at our AGM in 2025. If you would
like to discuss any aspect of this report, I would be happy
to hear from you. You can contact me through our
company secretary.
Jen Tippin
Chair of the remuneration committee
25 February 2025
* See note 28 to the consolidated financial statements for alternative
performance measure definitions and reconciliations.
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Annual Report 2024
Directors’ remuneration report continued
Remuneration at a glance
How executive director remuneration will be structured in 2025
Fixed pay
2025
2026
2027
2028
2029
2030
Salary
John Morgan: £636,486
(+3.5%)
Kelly Gangotra: £507,641
(+3.5%)
Pension
6% of base salary to a personal pension plan and/or as a cash
supplement
Benefits
Including travel allowance, private medical insurance, ill health
income assurance and life assurance
Annual bonus
2025
2026
2027
2028
2029
2030
Opportunity
John Morgan: 150% of salary
Kelly Gangotra: 150% of salary
Measures
100% PBTA*
One-year performance period
67% of any bonus earned paid in early 2026
33% of any bonus earned deferred for
three years
Deferral
33% of any bonus earned, for three years
LTIP
2025
2026
2027
2028
2029
2030
Opportunity
John Morgan: 200% of salary
Kelly Gangotra: 175% of salary
Measures
67% adjusted* EPS
33% relative TSR
Three-year performance period
Two-year holding period on any vested
shares
Time horizon
Three-year performance period
Vested shares subject to additional two-year holding period
Annual bonus outcome in 2024
Measure
Threshold 15% payout
On-target 50% payout
Maximum 100% payout
Payout
PBTA* 100% weighting
£128.7m
£143.0m
£157.3m
100.0%
Outturn: £172.5m
Total: 100.0%
LTIP outcome, 2022 award
Measure
Threshold 12.5%–25% payout
Stretch 100% payout
Payout
Adjusted* EPS 67% weighting
226.0p
259.0p
100.0%
Outturn: 278.8p
Relative TSR 33% weighting
Median
Median +10% p.a.
100.0%
Outturn: Median +27.1% p.a.
Total: 100.0%
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Directors’ remuneration report continued
The table below illustrates how remuneration policy and practice compare across the different groups of employees.
Salary
Benefits
Pension
Short-term incentive
Long-term incentive
Executive
directors
Basic salary levels
take into account
market-competitive
levels. Any increases
are normally in line
with those for the
wider workforce.
A range of market-
competitive benefits
are offered in line
with the wider
workforce.
Up to 6% of
salary employer
contribution to the
LifeSight master
trust (‘LifeSight’),
consistent with the
wider workforce
rate.
Annual bonus
plan linked
100% to Group
performance. 33%
of the total award is
deferred in nil-cost
options.
The LTIP is a
share award with
performance
linked to three-
year EPS and TSR
performance.
The executive
directors and Group
management team
are required to hold
shares equivalent to
200% and 100% of
salary respectively.
Group
management
team
Annual bonus plan
linked 100% to
divisional or Group
performance.
Senior
management
Divisional or
Group annual cash
bonus plan linked
to both business
and personal
performance.
Wider
workforce
Basic salary
levels are set in
line with market
requirements or
subject to industry-
wide working rule
agreements where
applicable.
Five of our
businesses pay
employees the
real living wage or
above. Construction
and Property
Services are Living
Wage Foundation
accredited
employers.
A range of market-
competitive benefits
are offered.
Individual benefits
received depend on
role and seniority.
Varies by division.
Typical employer
contribution of 6%
of salary. Monthly
paid employees are
offered LifeSight
and weekly
paid employees
are offered the
opportunity to join
the B&CE’s People’s
Pension. Both
plans are defined
contribution. Weekly
paid employees
are offered
contributions in line
with the industry
working rule
agreements.
Depending on
role, a proportion
of employees will
participate in their
divisional or the
Group annual cash
bonus plan linked
to a mix of business
and/or personal
performance.
Depending on role,
employees may be
invited to participate
in the Share Option
Plan (SOP). All
employees are
invited to participate
in the Save As You
Earn (SAYE) Plan.
Remuneration in practice
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Annual Report 2024
Directors’ remuneration report continued
Summary remuneration policy
The current directors’ remuneration policy (‘the policy’) was approved by shareholders at the 2023 AGM and can be found in full
on pages 141 to 151 of the 2022 Annual Report and Accounts. A summary of the key terms of the policy is set out below for
information purposes.
Elements
Key terms
Base salary
Typically reviewed by the committee each year.
No prescribed maximum salary or increase. Salary increases for executive directors are set with reference to
market rates, taking into account individual performance, experience, Company performance and the pay
and conditions of other Group employees.
Pension
Employer pension contribution or cash alternative aligned with the rate offered to the majority of employees
(currently 6% of salary).
Benefits
Market-competitive benefits offering including travel allowance, private medical insurance, ill health income
assurance and life assurance.
Annual bonus
Maximum bonus opportunity of 150% of salary; target opportunity up to 50% of maximum.
Measures, weightings and targets are set annually by the committee, with at least 80% of the overall bonus
based on financial metrics (currently PBTA*).
At least 30% of any bonus earned is deferred in shares for a minimum of three years.
Malus and clawback provisions apply.
Long-Term
Incentive
Plan (LTIP)
Maximum award of 200% of salary.
Threshold performance pays out no more than 25% of maximum.
Vesting is subject to performance measured over at least three financial years.
Vested awards are typically subject to a mandatory two-year holding period.
Performance measures, weightings and targets are set by the committee ahead of each award to reinforce
the Company’s strategy. Measures will include relative TSR and EPS, with flexibility to introduce additional
measure(s) for up to one third of future awards.
Malus and clawback provisions apply.
SAYE
Tax-advantaged plan subject to prevailing HMRC limits and open to all employees.
Options are granted at a discount of up to 20%.
Non-
executive
director (NED)
fees
The chair receives an all-inclusive fee which is reviewed annually by the committee.
Fees for NEDs are reviewed annually by the Board.
NEDs receive a basic annual fee, with additional fees being paid to the senior independent director and to the
chairs of the committees.
Aggregate NED fees are limited by the Company’s Articles of Association.
Share
ownership
guidelines
Executive directors are expected to build and maintain shareholdings at a minimum specified level (currently
200% of basic salary) and must retain no less than 50% of the net of tax value of vested incentive awards until
this is achieved.
Post-
employment
shareholding
guidelines
Executive directors are required to maintain the lower of: a) their shareholding at the time of leaving the
business (excluding individually purchased shares); and (b) 200% of salary (the current in-post shareholding
guideline) for 12 months after stepping down from the Board.
The required shareholding is reduced for the second 12 months after stepping down from the Board to the
lower of: a) their shareholding at the time of leaving the business (excluding individually purchased shares);
and (b) 100% of salary (i.e. half of the current in-post shareholding guideline).
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Summary remuneration policy
Service agreements
Executive directors
Executive directors have rolling service contracts that provide for 12 months’ notice on either side. There are no special provisions
that apply in the event of a change of control.
Date of service contract
John Morgan
20 February 2012
Kelly Gangotra
7 December 2023
The Company allows executive directors to hold external non-executive directorships, subject to the prior approval of the Board,
and to retain fees from these roles.
Non-executive directors
All non-executive directors have specific terms of engagement, being an initial period of three years which thereafter may be
extended by mutual consent, subject to the requirements for re-election, the UK Listing Rules of the Financial Conduct Authority (FCA)
and the relevant sections of the Companies Act 2006.
Appointment
commencement date
Month/year initial
three-year term was extended
Month/year second
three-year term was extended
Michael Findlay
3 October 2016
October 2019
October 2022
David Lowden
10 September 2018
September 2021
September 2024
Jen Tippin
1 March 2020
March 2023
Sharon Fennessy
1 January 2024
Mark Robson
1 September 2024
The non-executive directors are subject to annual re-election by shareholders.
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Directors’ remuneration report continued
Annual report on remuneration
This section provides details of how the remuneration policy was implemented during the financial year ended 31 December 2024
and planned implementation in 2025. The information provided in this section of the remuneration report which is subject to
audit has been highlighted.
Single total figures of remuneration (audited)
Executive directors
Fixed pay
Variable pay
Fees/basic
salary
£000
Benefits3
£000
Pension
contributions
£000
Total fixed
pay
£000
Annual
bonuses
£000
Value of
long-term
incentives4
£000
Total
variable pay
£000
Total
remuneration
£000
John Morgan
2024
615
28
37
680
922
1,350
2,272
2,952
2023
591
27
35
653
706
1,217
1,923
2,577
Kelly Gangotra1
2024
322
17
19
358
483
0
483
841
Steve Crummett2
2024
173
9
10
192
259
1,012
1,271
1,463
2023
472
26
28
525
563
971
1,534
2,060
Notes:
1
Kelly Gangotra joined the Board as chief financial officer on 7 May 2024.
2
Steve Crummett stepped down as finance director and from the Board on 7 May 2024 and remained employed with the Group until 31 December 2024.
Figures shown in the table relate to his service as an executive director until 7 May 2024 save that the value of long-term incentives reflects the full value
of his 2022 LTIP award.
3
Benefits relate to travel allowance, medical benefits, ill health income protection, employee assistance programme and life assurance.
4
As the market price on the date of vesting for the 2022 awards is currently unknown, the LTIP value shown is estimated using the average market value over
the last quarter of 2024 of £36.66. The 2023 comparative figures for the value of the long-term incentives and total remuneration have been revised from
last year’s report to reflect the actual share price used for the vesting and the value of dividend-equivalent shares awarded. Awards granted in 2021, which
vested based on performance to 31 December 2023, are valued using the mid-market closing price on 4 March 2024, the date prior to the date of vesting
(5 March 2024), of £22.80. (The mid-market closing share price on 5 March 2024 was £22.70.)
Annual cash bonus outturn (audited)
Annual bonus figures represent the full amount earned for 2024 with Kelly Gangotra’s bonus pro-rated to reflect her period of
service since joining the Board. Of the amounts shown, 33% will be deferred in nil-cost share options for three years. The table below
shows performance against PBTA* targets for 2024 representing 100% of the annual bonus potential.
Threshold
£m
(15% payout)
Target
£m
(50% payout)
Maximum
£m
(100% payout)
Actual
performance
£m
Payout,
percentage
of maximum
Group PBTA* full-year 2024
128.7
143.0
157.3
172.5
100%
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Annual report on remuneration
LTIP – 2022 award outturn (audited)
LTIP awards granted in 2022 are due to vest on 7 March 2025. As set out in the table below, 100% of these awards are expected to vest.
Performance condition
Weighting
Threshold
(EPS: 12.5% vest,
TSR: 25% vest)
Stretch
(100% vest)
Actual
performance
Percentage
vesting
Adjusted* EPS in full-year 2024
67%
226.0p
259.0p
278.8p
100%
Relative TSR (vs FTSE 250 excluding
investment trusts)
33%
Median
Median + 10% p.a.
Median + 27.1% p.a.
outperformance
100%
Total vesting
100%
As the market price on the date of vesting is currently unknown, the values shown in the single-figure table are based on the
average market value over the last quarter of 2024 of £36.66, a 59.8% increase on the share price at the date of grant of £22.94.
Accordingly, 37.4% of the ‘value of long-term incentives’ figures shown in the single-figure table on page 119 is a result of share
price appreciation, amounting to c.£505,212 and c.£378,672 for John Morgan and Steve Crummett respectively. As noted earlier
in this report, the committee’s view is that the gain through share price appreciation is not indicative of any windfall gains and
therefore it has not exercised any discretion in respect of the achieved outcomes. The value of 2024 long-term incentives in the
single-figure table on page 119 does not include the value of any dividend-equivalent shares that may be due for the 2022 awards
on the date of vesting.
The net awards received (after the deduction of tax and National Insurance) will be subject to a two-year holding period in which
the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares. The shares will be
held in a share account for the individual and will be transferred to the individual at the end of the holding period.
Non-executive directors (audited)
Fees
£000
Taxable benefits1
£000
Total
£000
2024
2023
2024
2023
2024
2023
Michael Findlay
220
199
–
–
220
199
Malcolm Cooper2
52
75
–
–
52
75
Sharon Fennessy3
68
–
7
–
75
–
David Lowden
72
65
–
–
72
65
Mark Robson4
24
–
–
–
24
–
Jen Tippin
72
55
–
–
72
55
Kathy Quashie5
35
54
–
–
35
54
Tracey Killen6
n/a
64
n/a
–
n/a
64
1
Taxable benefits include taxable relevant travel and accommodation expenses for attending Board meetings and related business. Any value disclosed is
inclusive of tax arising on the expense, which is settled by the Company.
2
Malcolm Cooper stepped down as audit committee chair on 2 May 2024, and as chair of the responsible business committee and from the Board on
31 August 2024.
3
Sharon Fennessy was appointed to the Board on 1 January 2024 and as chair of the audit committee on 2 May 2024.
4
Mark Robson was appointed to the Board and as chair of the responsible business committee on 1 September 2024.
5
Kathy Quashie stepped down from the Board on 31 July 2024.
6
Tracey Killen stepped down from the Board on 31 December 2023.
The aggregate remuneration for executive and non-executive directors in 2024 was £3.44m (2023: £2.96m). Aggregate
remuneration comprises salary, fees, benefits, pension contributions and bonus payments.
120
Morgan Sindall Group plc
Annual Report 2024
Directors’ remuneration report continued
Annual report on remuneration
Share awards granted during the year (audited)
LTIP
In 2024, LTIP awards were made to the executive directors which will vest subject to performance over the three financial years to
31 December 2026. Of these awards, 67% are subject to an EPS performance condition and 33% are subject to a TSR performance
condition, full details of which are included in last year’s annual report on remuneration.
Date of grant
Percentage
of salary
awarded
Five-day
average
share price at
date of grant
No. of
shares over
which award
was granted
Face value
of award
Percentage of awards
vesting at threshold
Performance period
John Morgan
4 March 2024
200%
£23.16
53,105 £1,229,912
16.7% (12.5% for
EPS element, 25%
for TSR element)
1 January 2024 to
31 December 2026
Steve Crummett1
150%
31,766
£735,701
Kelly Gangotra2
14 May 2024
150%
£24.22
30,376
£735,707
50%
10,125
£245,228
1
Steve Crummett’s award was subsequently pro-rated downwards to reflect his ‘good leaver’ status and the proportion of the period served. See page 122
for further details.
2
In addition to her normal award, Kelly Gangotra received an additional one-off award of 50% of salary to compensate for long-term incentives forfeited
from her previous employer.
The share prices used to calculate the awards at the date of grant were based on the average share price for the five dealing days
preceding the respective dates of grant. The closing share price on 4 March 2024 was £22.80 and the closing share price on
14 May 2024 was £24.30.
Deferred bonus share options
Of the annual bonus earned in 2023, 30% was deferred into nil-cost share options that will become exercisable three years from
the date of grant.
Date of grant
Percentage of
bonus earned
which was
deferred
Five-day average
share price at
date of grant
No. of
shares over
which award
was granted
Face value
of award
Date from which
options are
exercisable
John Morgan
4 March 2024
30%
£23.16
9,142
£211,729
4 March 2027
Steve Crummett
7,291
£168,860
121
Governance
Governance
Directors’ remuneration report continued
Annual report on remuneration
Outstanding interests under share schemes (audited)
Details of the executive directors’ interests in long-term incentive awards as at 31 December 2024 and movements during the
year are as follows:
Performance shares
Date of
award
No. of
shares
outstanding
as at
1 January
2024
No. of
shares
awarded
No. of
dividend-
equivalent
shares
awarded
Total no.
of shares
vested
No. of
shares
lapsed
No. of
awards
outstanding
as at
31 December
2024
End of
performance
period
Date
awards
vest
John Morgan
5.3.2021
47,764
–
5,635
53,399
–
–
31.12.2023
5.3.2024
7.3.2022
36,823
–
–
–
–
36,823
31.12.2024
7.3.2025
3.3.2023
49,606
–
–
–
–
49,606
31.12.2025
3.3.2026
4.3.2024
–
53,105
–
–
–
53,105
31.12.2026
4.3.2027
Total
134,193
53,105
5,635
53,399
–
139,534
Steve Crummett
5.3.2021
38,086
–
4,493
42,579
–
–
31.12.2023
5.3.2024
7.3.2022
29,369
–
–
–
1,769
27,600
31.12.2024
7.3.2025
3.3.2023
39,564
–
–
–
15,415
24,149
31.12.2025
3.3.2026
4.3.2024
–
31,766
–
–
23,005
8,761
31.12.2026
4.3.2027
Total
107,019
31,766
4,493
42,579
40,189
60,510
Kelly Gangotra
14.5.2024
–
40,501
–
–
–
40,501
31.12.2026
14.5.2027
Total
–
40,501
–
–
–
40,501
Notes:
Steve Crummett’s unvested LTIP awards were pro-rated downwards to reflect his ‘good leaver’ status and the proportion of the relevant periods served.
See page 128 for further details.
Of the awards granted in 2021, 100% vested due to the EPS and TSR targets being achieved. The Group’s 2023 EPS was 247.7p, which resulted in 100% of
the EPS element of the award vesting. The Group also achieved a TSR of 20.8% per year, which exceeded the median of the comparator group by 21.5%
per year and resulted in 100% of the TSR element of the award vesting. The net awards received (after the deduction of tax and National Insurance) will be
subject to a two-year holding period in which the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares.
The shares will be released to the director at the end of the holding period.
Outstanding performance shares are subject to a point-to-point EPS growth target and a TSR performance condition.
122
Morgan Sindall Group plc
Annual Report 2024
Deferred bonus plan nil-cost options
Date of grant
No. of
options
outstanding
as at
1 January
2024
No. of
options
granted
No. of
dividend-
equivalent
shares
awarded
No. of
options
exercised
No. of
options
lapsed
No. of options
outstanding
as at
31 December
2024
Date from
which
exercisable
John Morgan
7.3.2022
8,937
–
–
–
–
8,937
7.3.2025
3.3.2023
11,811
–
–
–
–
11,811
3.3.2026
4.3.2024
–
9,142
–
–
–
9,142
4.3.2027
Total
20,748
9,142
–
–
–
29,890
Steve Crummett
7.3.2022
7,126
–
–
–
–
7,126
7.3.2025
3.3.2023
9,420
–
–
–
–
9,420
3.3.2026
4.3.2024
–
7,291
–
–
–
7,291
4.3.2027
Total
16,546
7,291
–
–
–
23,837
Notes:
Steve Crummett’s outstanding deferred bonus plan awards will continue to vest at the end of their respective three-year deferral periods. See page 128
for further details.
The mid-market price of a share on 31 December 2024 was £39.00 and the range during the year was £21.50 to £39.55.
No bonus was earned by the executive directors in respect of the 2020 financial year and, accordingly, no options were awarded under the deferred bonus
plan in 2021 and exercised in 2024.
Directors’ remuneration report continued
Annual report on remuneration
123
Governance
Governance
Directors’ remuneration report continued
Other disclosures
Remuneration committee meetings
The committee met on four occasions during the year. By invitation, the chair of the Board attended all meetings of the
committee and the chief executive attended three of the committee meetings. The company secretary acted as secretary to
the committee. The chief financial officer did not attend any of the committee meetings. No person was present during any
discussion relating to their own remuneration.
Over the course of the year, the committee received advice on remuneration matters from remuneration advisers Ellason LLP
(Ellason), who were appointed by the committee in 2021 following a competitive tender process. The committee has also relied
on information and advice provided by the company secretary and has consulted the chief executive (albeit not in relation to his
own remuneration). Ellason is a signatory of the Code of Conduct for Remuneration Consultants, details of which can be found
at remunerationconsultantsgroup.com, and the committee is satisfied that the advice it receives from Ellason is independent
and objective. The fees paid by the Company to Ellason during the financial year were £107,260 (2023: £67,905). Ellason also
provided advice to the Company on accounting for share awards but provided no other material services to the Company or
the Group.
Shareholder voting
At last year’s AGM held on 2 May 2024, the remuneration report (excluding the remuneration policy) for the year ended
31 December 2023 was approved by shareholders. The following table shows the results of the advisory vote on the 2023 annual
remuneration report as well as the results of the binding vote on the remuneration policy, which was last approved by
shareholders at the 2023 AGM.
Voting for
Voting against
Number of
shares
Percentage
Number of
shares
Percentage
Total
votes cast
Votes
withheld1
Annual remuneration report
(2024 AGM)
32,557,310
90.45%
3,436,814
9.55%
35,994,124
470,412
Remuneration policy (2023 AGM)
27,256,102
77.81%
7,774,480
22.19%
35,030,582
3,534,665
1
Shareholders who have indicated that they wish to actively abstain from voting are counted as a vote withheld. A vote withheld is not a vote in law and is not
counted in the calculation of the proportion of votes cast ‘for’ and ‘against’ a resolution.
Dilution and share usage under employee share plans
Shares for the Company’s discretionary and all-employee share plans may be satisfied using either new issue shares or
market-purchased shares. Our present intention is to use market-purchased shares to satisfy awards granted under the LTIP
and SOP and new issue shares to satisfy options granted under the SAYE Plan. However, we retain the ability to use new issue
shares for the LTIP and SOP and may decide to do so up to the dilution limits specified in the Plan rules (currently 10% of issued
ordinary share capital for all-employee share plans over a 10-year period and, within this limit, no more than 5% of issued
ordinary share capital for executive or discretionary share plans). The outstanding level of dilution against these limits equates
to 8.72% (2023: 9.05%) of the current issued ordinary share capital under all-employee share plans, of which 0% relates to
discretionary share plans.
As at 31 December 2024, the Trust held 1,241,722 shares (2023: 1,124,215), which may be used to satisfy awards.
124
Morgan Sindall Group plc
Annual Report 2024
Directors’ remuneration report continued
Other disclosures
Chief executive remuneration and performance graph
Historical TSR performance
The graph below shows the value to 31 December 2024 of £100 invested in the Company on 1 January 2015 compared with
the value of £100 invested in the FTSE All-Share Index and the FTSE All-Share Construction & Materials Index, these being indices
of which the Company has been a constituent over the period shown. The graph also shows the value of £100 invested in the
FTSE 250 Index (excluding investment trusts), the constituents of which are used for the purposes of the TSR element of the LTIP.
In all cases, the other points plotted are the values at intervening financial year ends.
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
Morgan Sindall
FTSE All-Share Index
FTSE 250 Index (excluding
investment trusts)
FTSE All-Share Construction
& Materials Index
Value of £100 invested at 31 December 2014
0
100
200
300
400
500
600
700
800
900
1,000
Historical pay vs performance
The graph below shows the TSR and PBTA* for the Company over the past 10 financial years.
The chief executive remuneration table provides a summary of the total remuneration received by the chief executive over the
past 10 years, including details of annual bonus payout and long-term incentive award vesting level in each year. The annual
bonus payout and long-term incentive award vesting level as a percentage of the maximum opportunity are also shown for each
of these years.
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
Total remuneration £000
905
1,467
2,447
2,555
2,599
1,095
2,806
2,207
2,577
2,952
Annual bonus percentage of maximum
80
100
100
100
93
–
100
100
95
100
Long-term incentive award vesting
percentage of maximum share awards
–
62
100
100
100
43
100
100
100
100
Note: The 2023 total remuneration has been revised from last year’s report to reflect the actual share price used for the vesting and the value of
dividend-equivalent shares awarded under the 2014 LTIP (see page 119 for further information).
John Morgan single figure
of remuneration (£000)
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
£0
£1,000
£2,000
£3,000
£4,000
Morgan Sindall TSR
Morgan Sindall PBTA*
John Morgan single figure
TSR and PBTA* indexed to 100
as at 31 December 2014
0
100
200
300
400
500
600
700
800
900
1,000
125
Governance
Governance
Directors’ remuneration report continued
Other disclosures
Chief executive pay ratio
Financial
year
Chief executive pay ratio
Calculation
methodology
P25
(lower
quartile)
P50
(median)
P75
(upper
quartile)
2024
B
65:1
45:1
31:1
2023
B
56:1
32:1
26:1
2022
B
47:1
34:1
20:1
2021
B
60:1
53:1
32:1
2020
B
30:1
22:1
15:1
2019
B
58:1
43:1
27:1
The lower-, median- and upper-quartile employees were
determined based on the hourly rate data as at 5 April 2024,
collected for the Group’s reporting under the gender pay gap
legislation (Option B). The gender pay gap data reviews the
pay of all UK employees. This calculation methodology was
chosen as the data was readily available from our work in
determining the gender pay gap. Furthermore, with our
decentralised business model and significant UK workforce,
calculating the single figure of remuneration for each
employee (Option A) would be prohibitively time-consuming
and expensive.
The committee has considered the pay data for the three
individuals identified and believes that it fairly reflects pay
at the relevant quartiles among our UK workforce. The three
individuals identified were full-time employees during the
year. No adjustments or assumptions were made by the
committee, with the total remuneration of these employees
calculated in accordance with the methodology used to
calculate the single figure of the chief executive for the 2024
financial year. The table below sets out the remuneration
details for the individuals identified.
Salary
Chief
executive
P25
P50
P75
Basic salary £k
615
33
53
72
Total annual pay1 £k
1,602
46
66
95
Total pay2 £k
2,952
46
66
95
1
Total annual pay includes, where applicable, basic salary, annual bonus,
pension, travel or car allowance and the cash value of employee benefits
received, such as death in service, private medical, group income
protection and employee assistance programme.
2
Total pay includes total annual pay plus the cash value of any long-term
incentives received under either the LTIP or the SOP.
The ratio of 45:1 is 41% higher than the median ratio of 32:1 in
2023, with this increase driven primarily by share price growth
over the 2022–24 long-term incentive vesting period.
None of the median employees in each quartile identified this
year received benefits under the Company’s long-term incentive
schemes. With a significant proportion of the pay of our chief
executive linked to the Company’s performance and share price
movements over the longer term, it is expected that the ratio
will depend substantially on long-term incentive outcomes each
year, and accordingly may fluctuate. The committee has
therefore also produced pay ratios for basic salary and total
annual pay as shown in the table below.
Ratio
P25
P50
P75
Basic salary
19:1
12:1
9:1
Total annual pay1
35:1
24:1
17:1
Total pay2
65:1
45:1
31:1
1
Total annual pay includes, where applicable, basic salary, annual bonus,
pension, travel or car allowance and the cash value of employee benefits
received, such as death in service, private medical, group income
protection and employee assistance programme.
2
Total pay includes total annual pay plus the cash value of any long-term
incentives received under either the LTIP or the SOP.
Relative importance of spend on pay
The table below shows pay for all employees compared with
other key financial indicators.
2024
2023
Change
Employee remuneration
£759.7m
£616.4m
23%
Basic earnings per share
(adjusted*)
278.8p
247.7p
14%
Dividends paid during
the year
£56.1m
£48.1m
17%
Employee headcount1
8,242
7,689
7%
1
Employee headcount is the monthly average number of employees
on a full-time equivalent basis. More detail is set out in note 2 to the
consolidated financial statements.
Shareholding guidelines (audited)
Through participation in performance-linked share-based plans,
there is strong encouragement for senior executives to build
and maintain a significant shareholding in the business.
Shareholding guidelines are in place requiring the executive
directors to build and maintain a shareholding in the Company
equivalent to 200% of base salary. Until this threshold is
achieved, there is a requirement for executives to retain no less
than 50% of the net of tax value of vested incentive awards.
Percentage
of salary
required under
shareholding
guidelines
Percentage
of salary
held at
31 December
2024
John Morgan
200%
20,827%
Kelly Gangotra
200%
7.75%
As at the date of stepping down from the Board, Steve
Crummett’s equivalent shareholding was 860% of salary.
The share price used to value the shares as at 31 December 2024
was £39.00 (2023: £22.15).
126
Morgan Sindall Group plc
Annual Report 2024
Directors’ remuneration report continued
Other disclosures
Percentage change in remuneration levels
The tables below show details of the percentage change in base salary, benefits and annual bonus for the chair, the executive and
non-executive directors over the past five financial years, compared with the average percentage change for other employees of
the Group over the same periods. Where relevant, data is shown on a full-time equivalent basis.
Percentage change in base salary/fees
2023–24
2022–23
2021–22
2020–21
2019–20
Chair
10.8%
5.0%
2.8%
7.4%
–2.3%
Chief executive
3.5%
5.0%
3.0%
7.4%
–2.1%
Finance director (Steve Crummett1)
3.5%
5.0%
3.0%
7.4%
–2.2%
Audit and responsible business committee chair (Malcolm Cooper2)
11.2%
5.0%
2.2%
6.8%
–3.7%
Senior independent director (David Lowden)
11.1%
5.0%
2.5%
7.0%
–3.4%
Remuneration Committee chair (Jen Tippin)
31.0%
6.4%
3.0%
8.5%
n/a
Kathy Quashie3
11.1%
5.0%
3.0%
n/a
n/a
All employees
5.6%
2.7%
1.5%
2.6%
4.8%
Percentage change in benefits
2023–24
2022–23
2021–22
2020–21
2019–20
Chief executive
3.7%
0.2%
4.8%
2.4%
2.6%
Finance director (Steve Crummett1)
0.0%
0.0%
4.3%
3.2%
–0.2%
All employees
10.1%
4.7%
–2.8%
1.5%
8.0%
Percentage change in bonus
2023–24
2022–23
2021–22
2020–21
2019–20
Chief executive
30.6%
0.3%
3.1%
100%
100%
Finance director (Steve Crummett1)
30.6%
0.3%
3.0%
100%
100%
All employees
–6.1%
8.8%
–5.9%
50.6%
–9.1%
Non-executive directors are not eligible to participate in the annual bonus scheme and therefore no data is shown for them in the annual bonus table.
Similarly, non-executive directors have not received benefits from the Company in any of the years shown and therefore no data is shown for them in the
benefits table.
Sharon Fennessy was appointed to the Board on 1 January 2024 and as chair of the audit committee on 2 May 2024; Mark Robson was appointed to the
Board and as chair of the responsible business committee on 1 September 2024; and Kelly Gangotra joined the Board on 7 May 2024. With no percentage
changes to report, these Board members are not included in the base salary/fees table.
1
Steve Crummett stepped down from the Board on 7 May 2024.
2
Malcolm Cooper stepped down as audit committee chair on 2 May 2024, and as chair of the responsible business committee and from the Board on
31 August 2024.
3
Kathy Quashie stepped down from the Board on 31 July 2024.
Directors’ interests (audited)
The figures below set out the shareholdings beneficially owned by directors and their family interests at 31 December 2024.
31 December 2024
No. of shares
31 December 2023
No. of shares
Michael Findlay
4,173
4,173
John Morgan
3,284,113
3,556,225
Kelly Gangotra
975
n/a
Sharon Fennessy
650
n/a
David Lowden
4,000
4,000
Jen Tippin
1,000
1,000
Mark Robson
13,325
n/a
There have been no changes in the interests of the directors between 31 December 2024 and 24 February 2025.
127
Governance
Governance
External appointments
At the discretion of the Board, executive directors are allowed to act as non-executive directors of other companies and retain any
fees relating to those posts. Neither of the executive directors currently hold external appointments for which they are remunerated.
Leaver arrangements for Steve Crummett
Steve Crummett stepped down from the Board with effect from 7 May 2024. He remained an active employee until 31 December 2024
working closely with his successor to ensure a smooth transition while also continuing to support the Company on specific legacy
projects. As noted on page 113, the committee determined the remuneration arrangements for the outgoing finance director in line
with the approved policy, as follows:
Steve continued to receive base pay, pension and other contractual benefits until 31 December 2024. In addition to the amounts
included in the single figure table on page 119, Steve received a total of £355k in respect of these elements of remuneration paid
after stepping down as an executive director.
Steve was eligible to participate in the 2024 annual bonus with a maximum opportunity of 150% of salary. In addition to the
amount included in the single figure table on page 119, Steve received a bonus of £477k in respect of the period after stepping
down as an executive director. Of the total annual bonus earned by Steve in respect of the 2024 financial year, 33% will be
deferred in shares for three years.
Steve’s outstanding Deferred Bonus Plan shares granted in March 2022, March 2023 and March 2024 will continue to vest at the
end of the original deferral periods and be included in his post-employment shareholding requirement until 7 May 2026.
Reflecting his retirement, Steve was treated as a ‘good leaver’ in relation to all unvested LTIP awards, each of which will continue
to vest on the normal vesting dates subject to satisfaction of the applicable performance conditions and to time pro-rating
(as reflected in the table on page 122), and with release subject to a two-year post-vest holding period. The committee retains
full discretion and will, in advance of each vesting date, consider whether Steve remains a ‘good leaver’ or whether an alternative
treatment should apply.
Steve is subject to a post-employment shareholding guideline until 7 May 2026, in accordance with the policy.
Payments to past directors or for loss of office (audited)
Details of the leaver arrangements for Steve Crummett are detailed above. No other payments were made to past directors
during the year.
Directors’ remuneration report continued
Other disclosures
128
Morgan Sindall Group plc
Annual Report 2024
Directors’ remuneration report continued
Implementation of the remuneration policy for 2025
Base salaries
In setting the 2025 base salaries, the committee considered
the budgeted level of increases in base salary for senior
executives below Board level and the workforce generally,
which averaged 5.6%. The committee determined that the
base salaries for John Morgan and Kelly Gangotra should
increase by 3.5% with effect from 1 January 2025. In
confirming the salary increases, the committee took account
of the performance of each executive director and their
respective responsibilities and the positioning of their current
salaries relative to market competitors,1 as detailed in the
chair’s statement above.
From
1 January
2025
£
From
1 January
2024
£
Increase
John Morgan
636,486
614,963
3.5%
Kelly Gangotra
507,641
490,475
3.5%
1
The Committee considers size-adjusted market data for construction,
engineering and housebuilding sector comparators (Babcock, Balfour
Beatty, Barratt, Bellway, Costain, Keller, Kier, Mitie, Persimmon, Taylor
Wimpey and Vistry), as well as market data for size comparators, drawn
from the FTSE on the basis of similarity to Morgan Sindall in terms of
market cap, revenue and number of employees.
Pension
The Company contributes up to 6% of base salary to a
personal pension plan and/or as a cash supplement. This is in
line with the maximum pension contribution for the employee
population. Consistent with all employees participating in the
LifeSight master trust, relevant executive directors may
exchange part of their gross salary and bonus awards in
return for pension contributions. Where additional pension
contributions are made through the salary exchange process,
the Company enhances the contributions by half of the saved
employer’s National Insurance contribution.
The majority of employees in the Group are entitled to a
Company pension contribution of up to 6% of basic salary if
they contribute 6% themselves. Senior employees within the
Group are entitled to a Company pension contribution of up
to 10% of basic salary.
Annual bonus
The maximum annual bonus potential for 2025 will be 150%
of base salary with 67% of any bonus earned paid in cash and
the remaining 33% deferred in nil-cost share options for three
years. To ensure that management is focused on the Group’s
financial performance in 2025, 100% of the bonus will
continue to be based on a PBTA* target range set in relation to
the Group budget. The annual bonus, including the deferred
shares, will be subject to malus and clawback provisions.
The targets for the forthcoming year are set in relation to the
Group budget, which is considered commercially sensitive.
For 2025, the bonus trigger point for the annual bonus will
be 95% and the maximum trigger point will be 110% of
budgeted PBTA*. Retrospective disclosure of the targets and
performance against them will be disclosed in next year’s
remuneration report.
Long-term incentives
The committee intends to make awards to the current
executive directors under the LTIP in March 2025.
The awards to be granted in 2025 will be over 200% of base
salary for the chief executive and 175% for the chief financial
officer. Consistent with prior years, two thirds of awards will
be based on an EPS performance target with the remaining
one third based on the Company’s TSR performance.
Threshold performance under each measure will deliver 25%
vesting, rising on a straight-line basis to full vesting for stretch
performance. Further details on the performance conditions
are set out below.
Net shares vesting under LTIP awards granted in 2025 will be
subject to a mandatory two-year holding period at the end
of the vesting period. All awards are subject to malus and
clawback provisions.
EPS performance condition (two thirds of award)
In order to set appropriate EPS targets for the 2025 cycle,
the committee considered a number of internal and external
reference points, broker forecasts for the Company and sector
peers over the next two to three years, and typical growth
rates in our sector. The threshold has been set at a 2027 EPS
of 279p and stretch of 340p. The committee is satisfied this
range is appropriately stretching given forecasts for the sector.
Vesting of the EPS component will be based on achievement
against this range in 2027 and will also be subject to review
by the remuneration committee to ensure vesting is
commensurate with underlying Company performance,
taking into account, for example, imposed tax changes.
TSR performance condition (one third of award)
TSR targets for 2024 awards will be expressed as an
outperformance of median as per the last three cycles.
The TSR comparator group will again be based on the
constituents of the FTSE 250 Index (excluding investment
trusts). Full vesting will require 10% per year outperformance
of comparator median, a level which remains broadly
equivalent to an upper-quartile level of difficulty.
Similarly to previous cycles, the committee retains overarching
discretion to override the formulaic outturn of the LTIP where
it believes the outcome is not truly reflective of performance,
or to adjust performance measures, targets and/or weightings
during the performance period under exceptional
circumstances. Any use of committee discretion with respect
to waiving or modifying performance conditions will be
disclosed in the relevant annual report.
129
Governance
Governance
Directors’ remuneration report continued
Implementation of the remuneration policy for 2025
Fees for the non-executive directors
A further review of the non-executive director fees was
undertaken during 2024, resulting in increases for 2025 of
8.3% to help ensure the fees reflect the time commitment
of the roles and are competitive. The resulting fee levels,
summarised below, are now positioned broadly between
the median and upper quartile of the FTSE 250.
The committee determined that the chair’s fee for 2025 be
increased to £270,000 taking into account (i) the exceptional
contribution of Michael Findlay and his experience in the role;
(ii) the position of the Company within the upper quartile of
the FTSE 250; and (iii) the need to attract a new chair with
suitable skills and experience in 2025. The below-median level
position of the current fee vs relevant market comparators
was also taken into account and deemed that the fee should
be raised to between the median and upper quartile for the
FTSE 250. As Michael Findlay’s term as chair is coming to a
close, the Board has considered and recognised the need
for the chair’s fee to be increased to attract future talent
and the fee will not be increased further on the appointment
of Peter Harrison as Michael’s successor. The Board deemed
that the base fee for non-executive directors should also be
increased given the lower-quartile position of the current fees
vs relevant market comparators. The committee chair and
senior independent director fees were increased for 2025
which the Board deems appropriate to reflect the increasing
complexity and time commitment required of these roles and
noting the significant growth of the Company in 2024.
Accordingly, the annual fees from 1 January 2025 are as follows:
2025
£
2024
£
Increase
%
Chair
270,000
220,000
22.7
Non-executive directors
Base fee
65,000
60,000
8.3
Additional fees:
Audit committee chair
15,000
11,700
28.2
Responsible business
committee chair
15,000
11,700
28.2
Remuneration committee
chair
15,000
11,700
28.2
Senior independent
director
15,000
11,700
28.2
Non-executive directors do not receive pension contributions,
private medical insurance, group income protection insurance
or life assurance and do not participate in any short-term or
long-term incentive schemes.
This report was approved by the Board and signed on its
behalf by:
Jen Tippin
Chair of the remuneration committee
25 February 2025
130
Morgan Sindall Group plc
Annual Report 2024
Other statutory information
The directors have pleasure in submitting
the Group’s annual report, together with the
consolidated financial statements of the Group
for the year ended 31 December 2024.
The strategic report is presented on the inside front cover
to page 79 (inclusive). The directors’ report required
under the Act comprises the entire governance section on
pages 81 to 134) together with explanatory notes incorporated
by reference.
The Board has chosen, in accordance with section 414C (11)
of the Act, to include in the strategic report the following
information that it considers to be of strategic importance
that would otherwise be required to be disclosed in the
directors’ report:
an explanation of the steps the directors have taken to
foster the Company’s business relationships with suppliers,
customers and others (pages 11 to 13);
employment policies, employee consultation and
involvement (pages 76, 77 and 11);
disclosures concerning employment of disabled persons
(page 43);
additional details of the Group’s approach to diversity and
inclusion (page 43), and ESG disclosures (pages 38 to 51);
disclosures concerning GHG emissions, energy consumption,
energy-efficiency action and an intensity ratio appropriate
for our business (pages 44 to 47 and pages 73 and 74);
the likely future developments in the business of the Group
(pages 22 to 37);
detail on principal risks (pages 53 to 61); and
details of research and development activities (pages 22 to 51
and pages 63 to 74).
The management report as required by the FCA’s Disclosure
Guidance and Transparency Rules (Rule 4.1) comprises
the strategic report which includes the principal risks to
our business.
There were no significant events since the balance sheet date.
The Group does not operate any branches outside of the
United Kingdom.
The table below shows where to locate information required to
be disclosed under Rule 6.6.1R of the UK Listing Rules (UKLR):
UKLR
Relevant information
Page
6.6.1R(3)
Long-term incentive schemes
111 to 130
6.6.1R(11) Dividend waiver by Employee
Benefit Trust
133
6.6.1R(12) Shareholder waiver of future
dividends
133
Directors
Biographical details are shown earlier in the directors’ and
corporate governance report. The directors of the Company
who served during the year are shown on page 127 in the
remuneration report. Further details of the service
agreements and remuneration of the executive directors,
letters of appointment and fees of the non-executive directors,
and their interests in shares of the Company are also given in
the remuneration report.
The rules regarding the appointment and removal of directors
are contained in the Company’s Articles, the Code and the Act.
The Board may appoint a director, either to fill a vacancy or as
an addition to the existing Board, so long as the total number
of directors does not exceed the limit provided in the Articles.
At every AGM, all the directors at the date of the notice
convening the AGM must retire and offer themselves for
re-election. All the directors proposed for re-election at the
2025 AGM held office throughout the year. Kelly Gangotra was
appointed to the Board on 7 May 2024 and Mark Robson was
appointed to the Board on 1 September 2024 and they will be
offering themselves for election by shareholders.
Annual general meeting
The AGM of the Company will be held on 1 May 2025 at
10.00am at the offices of Morgan Sindall Group plc, Kent
House, 14–17 Market Place, London, W1W 8AJ. The Notice
of Meeting is available to view on the Company’s website
in the investors section.
Powers of directors
Subject to the Articles, the Act and any directions given by the
Company by special resolution, the business of the Company
will be managed by the Board who may exercise all the
powers of the Company, whether relating to the management
of the business or not. In particular, the Board may exercise all
the powers of the Company to borrow money, to mortgage or
charge any of its undertakings, property, assets (present and
future) and uncalled capital, to issue debentures and other
securities, and to give security for any debt, liability or
obligation of the Company or of any third party.
Directors’ indemnities
The Articles entitle the directors of the Company to be
indemnified, to the extent permitted by the Act and any other
applicable legislation, out of the assets of the Company in
the event that they suffer any loss or incur any liability in
connection with the execution of their duties as directors.
Neither the indemnity nor any applicable insurance provides
cover in the event that a director (or officer or company
secretary as the case may be) is proved to have acted
fraudulently or dishonestly.
In addition, and in common with many other companies, the
Company had during the year, and continues to have in place,
appropriate directors’ and officers’ liability insurance in favour
of its directors and other officers in respect of certain losses
or liabilities to which they may be exposed due to their office.
131
Governance
Governance
Other statutory information continued
The Company has also indemnified each Board director and
certain directors of its Group companies to the extent permitted
by law against any liability incurred in relation to acts or omissions
arising in the ordinary course of their duties. The indemnity
arrangements are categorised as qualifying third-party indemnity
provisions under the Act and will continue in force for the
purposes of the Act and for the benefit of directors (or officers or
company secretary as the case may be) on an ongoing basis. The
Company also had, and continues to have in place, a pension
trustee liability insurance policy in favour of the trustees of the
former Morgan Sindall Retirement Savings Plan in respect of
certain losses or liabilities to which they may be exposed due
to their office. This constitutes a ‘qualifying pension scheme
indemnity provision’ for the purposes of the Act.
Articles of Association
The Company’s constitution, known as ‘the Articles’, is
essentially a contract between the Company and its
shareholders, governing many aspects of the management
of the Company. The Articles may be amended in accordance
with the provisions of the Act by way of special resolution by
the Company’s shareholders. No changes to the Articles are
being proposed at this year’s AGM.
Capital structure
During the year, 646,695 ordinary shares were allotted to satisfy
amounts under the Group’s Save As You Earn Plan.
As at 31 December 2024, the issued share capital totalled
48,004,421 ordinary shares of 5p each. Further details of the
issued share capital are shown in note 21 to the consolidated
financial statements.
Power to issue and allot shares
At each AGM, the Board seeks authorisation from its
shareholders to allot shares. The directors were granted
authority at the AGM on 2 May 2024 to allot relevant securities
up to an aggregate nominal amount of £789,337.05. That
authority will apply until the conclusion of this year’s AGM or
close of business on 2 August 2025, whichever is the earlier,
and a resolution to renew the authority will be proposed at
this year’s AGM, as explained further in the Notice of Meeting
to shareholders accompanying this annual report.
Special resolutions will also be proposed to renew the
directors’ power to make non-pre-emptive issues for cash,
as explained in the Notice of Meeting to shareholders
accompanying this annual report. The Board confirms that
the Company has not used this authority in the past three
years and there are no immediate plans to make use of
this provision.
Rights and obligations attaching to shares
Subject to applicable statutes, shares may be issued with
such rights and restrictions as the Company may by ordinary
resolution decide or (if there is no such resolution or so far as
it does not make specific provision) as the Board may decide
as set out in the Company’s Articles. Subject to the Articles, the
Act and other shareholders’ rights, unissued shares are at the
disposal of the Board.
Subject to the Act, if at any time the share capital of the
Company is divided into different classes of shares, the rights
attached to any class of shares may be varied with the written
consent of the holders of not less than 75% in nominal value
of the issued shares of that class (calculated excluding any
shares held as treasury shares), or with the sanction of a
special resolution passed at a separate general meeting of the
holders of those shares.
The rights conferred upon the holders of any shares shall not,
unless otherwise expressly provided in the rights attaching to
those shares, be deemed to be varied by the creation or issue
of further shares ranking pari passu with them.
Voting
Subject to any other provisions of the Articles, every member
present in person or by proxy at a general meeting has, upon
a show of hands, one vote and, upon a poll, one vote for every
share held by them. In the case of joint holders of a share,
the vote of the senior holder who tenders a vote, whether in
person or by proxy, shall be accepted to the exclusion of the
votes of the other joint holders and, for this purpose, seniority
shall be determined by the order in which the names stand
in the register of members in respect of the joint holding
(the first-named being the most senior).
No member shall be entitled to vote at any general meeting
in respect of any share held by them if any call or other sum
then payable by them in respect of that share remains
unpaid or if a member has been served with a restriction
notice (as defined in the Articles) after failure to provide the
Company with information concerning interests in those
shares required to be provided under the Act.
No person has any special rights of control over the
Company’s share capital and the directors are not aware of
any agreements between holders of shares which may result
in restrictions on voting rights.
Restrictions on transfer of shares
There are no restrictions on the transfer of securities in the
Company, except:
that certain restrictions may, from time to time, be imposed
by laws and regulations (e.g. insider trading laws); and
pursuant to the Listing Rules of the FCA whereby certain
employees of the Company require prior approval to deal
in the Company’s shares.
The Company is not aware of any agreements between
holders of securities that may result in restrictions on the
transfer of securities or voting rights.
Purchase of own shares
At the AGM on 2 May 2024, a resolution was passed giving
the directors authority to make market purchases of
Company shares up to 4,736,022 shares of 5p each at a
maximum price based on the market price of a share at the
relevant time, as set out in the resolution. No purchases of
shares were made during the year pursuant to this authority.
132
Morgan Sindall Group plc
Annual Report 2024
Other statutory information continued
The authority expires on the date of this year’s AGM or close
of business on 2 August 2025, whichever is earlier. A resolution
to renew this authority will be proposed at this year’s AGM,
as explained further in the Notice of Meeting to shareholders
accompanying this annual report.
Dividends and distributions
The Company may, by ordinary resolution, from time to time,
declare dividends not exceeding the amount recommended
by the Board. Subject to the Act, the Board may pay interim
dividends, and also any fixed-rate dividend, whenever the
financial position of the Company, in the opinion of the Board,
having reviewed the level of distributable reserves, justifies
its payment. The Company’s capital allocation framework
(see pages 20 and 21) is designed to balance the needs of
all our stakeholders while enhancing the Group’s market
competitiveness and capabilities and maintaining our financial
strength. As part of this framework, the Board operates a
formal dividend policy such that dividend cover is expected
to be in the range of 2.0 to 2.5 times on an annual basis.
Having taken account of the framework and the broader
economic backdrop, an interim dividend of 41.5p per share
was paid on 24 October 2024 and the directors recommend
a final dividend of 90.0p, making a total for the year of 131.5p.
This represents dividend cover of 2.1 times. Further details can
be found in note 8 to the consolidated financial statements on
page 166. Subject to shareholder approval at the 2025 AGM,
the final dividend will be paid on Thursday 15 May 2025 to
shareholders on the register at close of business on Friday
25 April 2025.
The Board may withhold payment of all or any part of any
dividends or other monies payable in respect of the Company’s
shares from a person with a 0.25% interest if such a person
has been served with a restriction notice (as defined in the
Articles) after failure to provide the Company with information
concerning interests in those shares required to be provided
under the Act. Other than as referred to under Morgan Sindall
Group Employee Benefit Trust below, during the year there
were no arrangements under which a shareholder has waived
or agreed to waive any dividends nor any agreement by a
shareholder to waive future dividends.
Morgan Sindall Group Employee Benefit Trust
Zedra Trust Company (Guernsey) Limited, as Trustee of the
Trust, holds shares on trust for the benefit of our employees
and former employees of the Group and their dependants
that have not been exercised or vested. The voting rights in
relation to these shares are exercised by the Trustee. The
Trustee may vote or abstain from voting with the shares or
accept or reject any offer relating to those shares, in any way
they see fit, without incurring any liability and without being
required to give reasons for their decision. The terms of the
Trust also provide that any dividends payable on the shares
held by the Trust are waived unless and to the extent otherwise
directed by the Company from time to time. The Trust waived
its right to the 2023 final and 2024 interim dividend paid
during 2024. Details of the shares so held may be found
in the consolidated financial statements on page 178.
Substantial shareholdings
As at 31 December 2024, the following information has
been disclosed to the Company under the FCA’s Disclosure
Guidance and Transparency Rules (DTR 5), in respect of
notifiable interests in the voting rights in the Company’s
issued share capital:
Name of holder
Total
voting rights1
% of total
voting
rights2
Direct or
indirect
holding
abrdn plc
5,255,748
10.96
Indirect
BlackRock, Inc.
3,178,365
6.69
Indirect
Chase Nominees Limited
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