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Mothercare plc

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FY2002 Annual Report · Mothercare plc
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Mothercare plc

Annual Report 
and Accounts 2002

Highlights

Mothercare aims to be the
leading specialist retailer
offering the widest range
of clothing, hardware and
toys for mothers-to-be 
and young children 
through its chain of UK
and international stores,
catalogue and website.

Sales up 1.9% to £426.9m
(£419.1m), UK stores’ sales
like-for-like growth 2.0%

Gross margin growth of 
1.5 percentage points

Profit before tax and
exceptionals £4.2m (£10.2m)

Final proposed dividend
per share 1.5p (1.5p),
total dividend per share 
for the year 2.5p (1.5p)

Out-of-town stores’ sales
up 5.5%. New format 
roll-out under way

Product availability
returned to pre-warehouse
move levels of 90%

Strong performance from
International and Direct
businesses

Management team
strengthened

Contents

1 Chairman’s statement
2 Chief executive’s review
8 Financial review
11 Board of directors
12 Directors’ report
16 Remuneration report
20 Directors’ responsibilities 

for the accounts

21 Independent auditors’ report
22 Group profit and loss account
24 Group and Company balance sheets

Reconciliation of movement in
shareholders’ funds

25 Group cash flow statement
26 Notes to the group cash flow statement
28 Accounting policies
30 Notes to the accounts
42 Five year record
43 Shareholder information

Mothercare plc

Annual Report and Accounts 2002

ifc2

Chairman’s statement

We remain firmly
committed to returning
Mothercare to its 
pre-eminent position 
in the marketplace. The
Mothercare team is focused,
energised and back on
track to continue the
recovery and we are
confident that success 
will be achieved.

Alan Smith
Chairman

The first half of the year showed a 
strong performance as the benefits of
the recovery programme started to flow.
However, performance in the second half
was severely impacted by problems with
the implementation of the new warehouse,
which opened in August, leading to
disappointing results for the full year.

The Mothercare team
It would be impossible to speak too
highly of the achievements of the
Mothercare team in responding to the
significant challenges of the past year.
Despite the pressures, improvement in
product, service and store environment
continued to be delivered.

The board would like to register its
special appreciation to everyone for 
their great efforts and commitment,
demonstrating a level of capability and
dedication to the business which gives
us real confidence for the future.

During the year the operating board 
has been strengthened substantially. 
To further secure the future leadership 
of the business we are now looking at
succession on the plc board. To that end
searches have been commissioned to
identify two new non-executive directors,
one of whom will be nominated to
succeed me as chairman.

Looking ahead
The progress of the recovery programme
in the first half confirmed our strategic
direction. We have a clear aim of
becoming the leading specialist retailer
for mothers-to-be and parents of young
children, and we are confident that with
the recovery programme back on track,
Mothercare will go from strength to
strength to the benefit of its customers,
its shareholders and its employees.

Results
Group sales increased by 1.9 per cent 
to £426.9 million (£419.1 million). The gross
margin increased by 1.5 percentage
points and after an 8.6 per cent increase
in costs, group operating profits before
exceptional items were £3.0 million
compared with £7.1 million last year.

Sales in the UK stores increased by
1.2 per cent to £374.7 million (£370.1
million), 2.0 per cent on a like-for-like
basis. UK stores made an operating loss
of £1.0 million, compared with a profit of
£4.7 million last year.

Mothercare International sales reduced
by 3.0 per cent to £38.9 million (£40.0
million), and operating profits rose to
£4.0 million from £3.4 million.

The catalogue and website business,
Mothercare Direct, continued to grow
strongly, with sales up by 48.8 per cent to
£13.3 million (£9.0 million), and achieved
break-even a year ahead of plan (last
year a loss of £1.0 million).

Earnings per share before exceptional
items were 6.3p (6.5p). The board has
recommended a final dividend of 1.5p
(1.5p), making a total of 2.5p (1.5p),
underlining its confidence in the
successful recovery of the business.

The balance sheet remains strong 
with cash of £12.3 million and continues
to support the investment required to
develop the business. This includes the
roll-out of the large store format, which
commenced in the second half.

Mothercare plc

Annual Report and Accounts 2002

1

Chief executive’s review

Our vision remains clear –
to be the leading specialist
retailer for mothers-to-be
and parents of young
children. The year has 
seen improvements in 
key areas, driving the
business forward – the
creation of innovative
products, improvements 
in customer service, the
development of the new
format for stores, growth 
in transactions in Direct 
and new International
store openings.

Chris Martin
Chief executive

Product
% of total UK sales

2001/02
Clothing 40.0
Home and travel 45.9
Toys 12.9
Other 1.2

2000/01
Clothing 41.0
Home and travel 44.0
Toys 13.3
Other 1.7

Mothercare’s vision and recovery
programme
Mothercare’s phased recovery
programme is building the foundations
for the business to achieve its vision: 
to be the leading specialist retailer for
mothers-to-be and parents of young
children, with service and expertise at
the heart of the offer. In working towards
this vision, the overall aim is to increase
Mothercare’s share of the UK’s £3.4 billion
maternity and pre-school market by
renewing the Mothercare brand and
delivering its full potential.

Since setting out on the recovery
programme in Summer 2000, the business
has been focused on addressing a number
of fundamental operational issues and
basic service and operating standards.
Over that time, a new senior management
team has been established and significant
progress made in a number of priority
areas. We have relaunched our clothing
ranges, reduced employee turnover, and
completed the reinvention of the out-of-
town store format. In Direct, we have
produced an exciting new catalogue,
which reflects the new out-of-town store

format, providing customers with specialist
advice and information. The International
business has continued to be on schedule
with its store opening programme. By
building on this progress we will be able
to fulfil our ambition of growing market
share, increasing average customer 
spend, improving the sales density of 
our stores, thereby building back sales
and profit growth.

Following the disappointing set back 
in our recovery programme, we turned
the corner with product availability, 
which is currently at 90 per cent across 
all product areas. This is considerably
higher than levels seen at the start of 
the recovery programme. It is a top
priority to improve our availability and 
to reduce distribution costs, turning 
what has been an historic business
weakness into a strength.

We anticipate that the first half of 
the current year will see the business
getting back on track and building
momentum, with the second half giving
the opportunity to really drive the full
potential of the Mothercare brand.

Mothercare plc

Annual Report and Accounts 2002

2

• Improvements in customer service and 

operating standards

• Mothercare named ‘Retailer of the Year’ 
by readers of Mother & Baby magazine
• Training days trebled for 4,500 employees
• Employee turnover reduced from 55 per cent 

to 36 per cent

• Specialist product innovations
• Clothing range relaunched in Autumn 2001
• Positive sales gains in maternity
• Tommy’s award for maternity range

• In-store enhancements and exciting new stores
• New large format stores opened in 2001/02 

at Rotherham and Bristol

• Further nine large stores to open in 2002/03
• Work on the next generation high street store

format under way

The continued focus of our recovery
programme is to drive sales through
product, service, channels and formats.
We are making good progress in
providing our customers with the right
store environment, the right people 
to give them the advice they need 
and the right product at the right time.

Building a strong supply chain
In mid-August 2001, Mothercare moved
to a new warehouse in Daventry, which 
is owned and operated by Tibbett &
Britten. Initial implementation problems
with the warehouse led to severe stock
availability problems in stores during 
the Autumn and impacted on sales. 
In December, stock flow through the
warehouse was rebuilt and, since the
beginning of January 2002, the facility
has consistently achieved its targets.

As announced in January, although the
Daventry warehouse will be the main
distribution facility for Mothercare, the
business will continue to be supported
by an additional site in Coventry. The
facility is operated by Exel Logistics on 
a renewable one-year contract basis for

up to three years, and is now fully
operational, mainly handling large
hardware items such as pushchairs 
and car seats. This will increase annual
costs by £3.0 million in 2002/03.

Alongside this, we have a major project
headed by Mark McMenemy, finance
director, to address the important issues
of availability and distribution costs. 
Our aim is to achieve best in industry
availability levels.

Creating products that inspire
Our objective is to provide a specialist
product offer targeted at the mother,
from pregnancy to pre-school. We 
have made significant changes and
improvements to our ranges based 
on talking to our customers as well as
health professionals, such as midwives
and health visitors, about the things that 
are important to them.

This has led to the development of 
new innovative products such as the 
‘go anywhere high chair’, the ‘flo-control’
feeding bottle, a unique hospital bag 
for pregnant mothers, improved fit in

babywear and new maternity products.
These are all own brand products, which
are exclusive to Mothercare and reflect
our expertise in our field.

We have made key progress this year 
in improving our clothing range by
working on the design, fit and quality 
of our products. The ranges have been
tightened by reducing options and we
have seen successes in our maternity,
baby sleepwear and the boys and girls
ranges. Clothing performance has
improved, and in the first half, we
arrested three years of decline. In the
second half, despite availability issues,
sales were consistent with last year. 
We are including more direct sourcing 
in the purchasing mix with 30 per cent 
of the Spring 2002 clothing range being
bought directly from manufacturers. 
We anticipate this will increase to 50 per
cent in the next two years, providing
opportunity for further margin
improvement.

The full year performance in the home,
travel and toy product areas was
impacted by the availability issues.

Mothercare plc

Annual Report and Accounts 2002

3

Chief executive’s review
continued

Through pregnancy and the
early years of a child’s life,
Mothercare understands
the needs of parents and
their children...

2

1

3

1 From the early stages
of pregnancy, a mother-
to-be will seek the
support she needs to
make the best product
choices for her and 
her baby by visiting
Mothercare.

2 The best comfort 
and support is essential
as the body changes
during pregnancy.
Mothercare offers a
professional maternity
bra fitting service in 
all stores.

UK stores
Changing the portfolio
% of total selling area

2002
High street 45
Out-of-town 55

2005 (projected)
High street 25
Out-of-town 75

Growth was achieved in home and travel
continuing the strong performances seen
in the previous four years. In an intensely
competitive market, Mothercare continues
to be the market leader in many home
and travel product areas, offering
innovative and exclusive ranges, supported
by the expert product knowledge and
after sales service expected by parents
making these purchases.

Improving service to meet customer needs
A key part of the recovery programme
has been to support the revitalisation of
the brand by transforming the Mothercare
shopping experience. Foremost is to
bring the Mothercare brand to life, by
improving and maintaining standards
and levels of service, while at the 
same time being specialists in our field,
constantly demonstrating that we are
‘caring for our customer’.

Investing in our people is essential to
improving our service offer. Staff training
and development remains a key priority
with over 1,100 days of training
undertaken during the year, compared
with 300 in 2000/01. This investment is

Mothercare plc

Annual Report and Accounts 2002

4

44

5

6

Employees – full time equivalents at 
30 March 2002

UK stores
Support (Watford)
Direct
International

Total

2,752
305
87
18

3,162

3 Casual, smart or
sporty, Mothercare’s
clothing ranges cater
for all lifestyles,
providing great fashion
and fit throughout
pregnancy.

4 Everything for 
mother when baby
arrives contained in
Mothercare’s exclusive
hospital bag.

5 Choosing the right
pushchair or travel
system to suit budget
and lifestyle is an
important decision.
Mothercare has the
widest choice with
many innovative design
features.

6 A mother will want 
to dress her new baby
in the safest and softest
garments. Mothercare
pays great attention 
to detail in designing 
its baby clothing.

already driving benefits in customer
service. Employee turnover has reduced
from 55 per cent to 36 per cent, with a
significant improvement in our full time
employee numbers providing a stronger
base on which to give specialist service.
Improvements in store service have led
to Mothercare being voted ‘Retailer of
the Year’ by the readers of Mother &
Baby magazine and receiving four awards
from Tommy’s, the baby charity, in its
annual ‘Parent Friendly’ awards.

With improved levels of service we 
are confident that we will encourage
customers to shop more at Mothercare.
Enhanced performance levels will
increase transactions, raise our average
customer spend and grow market share.

Developing customer focused shopping
experiences
UK out-of-town stores
We are pleased that the 63 out-of-town
stores continued to perform well having
generated a 5.5 per cent sales growth.
The new 12,000-14,000 sq ft format
provides a clearer layout and additional
facilities for customers, including a café

and play area, and nursing lounges. The
café area can also be used to develop the
Mothercare ‘Community’, encouraging
in-store activities for customers that 
build on Mothercare’s specialist care and
advice. New in-store fittings for stronger
visual merchandising and flexibility are
also enhancing sales growth. Our goal 
is to bring more customers into store,
increase their time with us and increase
sales per customer.

The new out-of-town format is now
being rolled out with a new store in
Rotherham having opened in October,
and one in Bristol in March. Since the
year-end, the programme has begun to
accelerate with new stores opening in
Eccles, near Manchester and Walsall, in
May. A further seven stores are due to
open in the remainder of the current
financial year. In the next 3-4 years, the
out-of-town chain is planned to expand
to at least 100 sites and will account 
for 75 per cent of space, compared to 
55 per cent today.

As part of the business focus on rebuilding
the core brand, the new out-of-town

stores are being branded Mothercare,
rather than Mothercare World.

UK high street stores
The performance of the high street 
chain was down 3.4 per cent during 
the year having been badly impacted by
availability issues. With the out-of-town
store roll-out now under way, designing
the next generation blueprint for the
high street stores is a top priority. The
next stage is to apply the lessons learnt
from the new out-of-town model to the
development of the high street stores.
We will also look at linking up with the
catalogue and website to ensure a full
product offering from the limited space
of the high street stores. Vince Gunn,
retail operations director, is leading the
team trialling the new concepts during 
the second half of the year.

Direct
Mothercare Direct, which includes 
the catalogue and website business,
achieved excellent sales growth of 
48.8 per cent and broke even for the full
year. The Direct business allows us to offer
shopping flexibility and enhance our

Mothercare plc

Annual Report and Accounts 2002

5

Chief executive’s review
continued

...providing products,
services and advice at
every stage along their
journey.

1

2

3

1 Choosing the right car
seat at each stage of 
a child’s development 
is vital. Mothercare’s
advisers are trained 
in all aspects of child
car seat safety.

2 Mothercare offers
everything parents
need to create their
dream nursery, from
stylish cots and
furniture to colourful,
co-ordinated bedding
ranges.

3 Parents need clear
and concise information
to help make key
buying decisions.
Mothercare’s catalogue
is a handy reference
guide packed with
advice and information.

4 Comfort, practicality
and style are key
features of Mothercare’s
exclusive clothing
ranges for baby and
toddler.

Stores – at 30 March 2002

Stores Total selling area
(000’s sq ft)

Out-of-town
High street

Total UK stores

International 
(franchise stores)*

Total

63
182

245

157

402

1,053
874

1,927

*International Europe

Middle
East

Far
East Other

Total

Franchise
stores

59

64

32

2

157

ability to give fuller information to help
customers make key purchasing decisions.

The launch of the newly designed
catalogue has seen circulation grow 
to over half a million. The catalogue,
developed in a convenient handbag 
size, is a useful reference book, not only
showing the full range of product, but
also providing customers with plenty of
advice and guidance covering pre-birth,
birth and the early childhood years.

The Direct business is now making a real
contribution to the earnings of the business,
with the combined Mothercare.com and
catalogue business achieving break-even 
a year earlier than planned.

The data from Direct is also giving us
further insight into our customers’ spending
patterns. Combined with our in-store
sales information, this helps us to continue
to develop and enhance our ranges.

International growth continues
Mothercare International achieved a
strong profit performance. With a continued
focus on building relationships with key

franchise partners, 26 new stores 
were opened, with another 11 stores
planned for the current financial year.
These partnerships are increasingly
moving to royalty-based arrangements 
in order to drive sales more effectively.
The overseas business presents a
significant opportunity for further growth.

Being a responsible business
As a responsible retailer, we are
committed to ensuring that the welfare
of our customers, the people making our
products and the environment are front of
mind when operating our business. With
our primary customers being pregnant
women, mothers, babies and children,
we have a particular responsibility to
ensure we aim for world-class standards
in all our activities and products.

In April 2001, Mothercare published 
its Ethical Sourcing Policy and Code 
of Practice. This is our commitment 
to business ethics and corporate
responsibility, and outlines our 
position on a number of key labour 
and human rights practices, including
the employment of children, freedom 

Mothercare plc

Annual Report and Accounts 2002

6

5

6

4

5 Parents can meet
friends, come along 
to in-store classes and
discussion groups, or
just take a moment 
to relax in the café at
selected larger stores.

6 Mothercare’s wide
range of toys is
designed to entertain
and encourage
development from 
birth and throughout
the pre-school years.

7

7 Convenient shopping
is particularly important
for parents with 
young children.
Mothercare.com offers
customers the choice 
to browse and shop 
on-line at any time.

of association, equality of treatment, 
and working hours and compensation.

During the past year, Mothercare 
became a member of the Ethical Trading
Initiative (ETI), an alliance of businesses,
non-governmental organisations and
trade unions committed to working
together to identify and promote ethical
trade. ETI members meet regularly to
share experience about implementing
international labour standards in factories
throughout the world.

Alongside this, we are continually
gathering information about the many
factories that are used to manufacture
our products. Mothercare technologists
carry out factory audits to monitor
working practices, and to help ensure
that our products are manufactured 
to a consistently high standard.

The company has continued to support 
charities whose activities are closely
aligned to the business. Recent fundraising
activities have benefited the Tommy’s
baby charity and the Variety Club Gold
Hearts Appeal.

Mothercare plc

Annual Report and Accounts 2002

7

Financial review

Mothercare remains
financially robust and
continues to invest in the
fundamentals that will 
drive our success – stores,
products and service.

Results for the year
The results for the year to 30 March 
2002 were significantly impacted by 
the transition to the new warehouse. 
The resultant operational difficulties and
disruption to the flow of stock have now
been resolved enabling the business to
look forward to the next financial year.

Mark McMenemy
Finance director

Operating results
Sales for the Mothercare business were
£426.9 million compared to £419.1 million
for the year to 31 March 2001, an
increase of 1.9 per cent.

UK stores’ sales increased by 1.2 per 
cent to £374.7 million from £370.1 million
within which particular success was
achieved on maternitywear and home
and travel. The results for the previous
year include stores closed during that
year and therefore the ongoing business
had sales growth of 2.0 per cent.
International sales decreased by 
3.0 per cent to £38.9 million from
£40.0 million due to the closure of a
number of underperforming stores which
resulted in increased profits. Direct sales
increased by 48.8 per cent to £13.3 million
from £9.0 million as the website and
catalogue business continues to develop.
Gross margin before operating costs for
the business as a whole has improved to
41.6 per cent from 40.1 per cent.

Overall this sales growth was
disappointing against our aspirations 
for the year. However, the group took 
the decision to continue its revenue
investment in order to look beyond the

short-term issues encountered this year
and plan for the long-term growth of the
business. The group has invested further
in training and store payroll to improve
store service standards and ensure these
reach the levels expected by our
customers. The skills of our staff are
regarded as a key asset and therefore 
it is vital these are improved to, and
maintained at, the excellent standard
required. This investment impacted 
on operating profit in the year.

In addition to the investment undertaken
in the year other costs have also increased.
Distribution costs were expected to
increase with the separation from Bhs
and the consequent new distribution
facility. However, costs were in excess 
of expectations and this contributed
additional operating costs of £7.5 million
before consideration of the exceptional
costs which are separately discussed in
this review. There is now a major cost
reduction programme under way.

Operating profit was £3.0 million
compared to £7.1 million, a decrease 
of 57.0 per cent. Within this UK stores’
operating profit decreased to a loss of
£1.0 million from a profit of £4.7 million,
International operating profit increased
to £4.0 million from £3.4 million and
Direct improved to break-even from 
a loss of £1.0 million.

Interest
Net interest received was £1.2 million
compared to £3.1 million for the year to
31 March 2001. Interest last year benefited

Mothercare plc

Annual Report and Accounts 2002

8

from the receipt of £208.9 million from
the disposal of Bhs in May 2000 prior to
the return of capital to shareholders of
£105.1 million in August 2000, thereby
increasing cash balances during this
period. In addition interest rates have
been lower over the course of the year
and cash balances have reduced.

Overall profit before tax and exceptional
items has decreased to £4.2 million from
£10.2 million in the prior year.

Exceptional items
The last stage of the re-organisation
following the disposal of Bhs was the
move to a new warehouse, operated by
a contractor, Tibbett & Britten, which
began operations in May 2001 and
despatches to stores in August 2001.

Significant difficulties were experienced
with the transition to the new warehouse
and, as a result, additional costs were
incurred through the need to operate
temporary warehousing and to deliver
goods directly from suppliers to stores.
The group charged £4.1 million as
exceptional costs in the first half of the
year in relation to additional costs arising
from the transition to the new
warehouse.

These temporary solutions were
maintained until the end of 2001. During
this time a review of warehousing was
undertaken and a decision was taken that
a second warehouse facility was required
on a one-year renewable contract. This
decision will ensure that the combined

warehouse facilities can meet the
ongoing requirements of the business.

A single temporary facility has been
maintained in the final three months 
of the financial year allowing a robust
tender process to take place for the
second warehouse. The costs of this
temporary facility are included in
operating profit and have not been
classed as exceptional items as a second
warehouse will now be operated for the
foreseeable future.

Taxation
There was no overall tax charge in either
year due to the tax losses brought
forward from prior years. The effective
rate of tax will therefore remain below
the standard rate of corporation tax until
the group has used all of these losses.
The losses remaining are approximately
£35 million.

The group has implemented FRS 19
‘Deferred tax’ in these accounts and 
its impact is set out in detail in note 5.

Dividends
The group paid an interim dividend 
of 1.0p per share (£0.7 million). A final
dividend is proposed of 1.5p per share
(£1.0 million). In the year to 31 March
2001 there was no interim dividend but 
a final dividend of 1.5p per share was
paid (£1.0 million).

Mothercare plc

Annual Report and Accounts 2002

9

Financial review
continued

The dividends paid and proposed in the
year to 30 March 2002 are in line with the
group’s dividend policy and therefore
reflect the board’s confidence in future
trading.

Earnings per share
Earnings per share for the continuing
Mothercare business before exceptional
items were 6.3p compared to 6.5p last
year. The weighted average number of
shares in issue fell from 138.8 million to
67.2 million due to the capital reduction
and subsequent share consolidation that
took place in 2001.

Balance sheet
The group balance sheet is set out on
page 24 and shows net assets decreasing
to £125.4 million from £127.0 million.
Stocks have increased to £55.1 million
from £43.6 million in order to ensure
improved availability for the Spring/
Summer season and of core Mothercare
product. This has contributed to the cash
outflow in the year.

Cash flow
The cash outflow in the year was 
£22.5 million, reducing net cash to 
£12.3 million from £34.8 million (cash 
of £36.8 million net of finance lease
creditors of £2.0 million).

This outflow is the result of a number 
of factors including expenditure this year
of £9.5 million on exceptional costs
provided last year (in relation to the 
re-organisation following the sale of Bhs
and the store disposal programme) and

the exceptional costs of £4.1 million 
in the current year. In addition there has
been investment in new stores and other
capital expenditure of £10.7 million and
working capital has increased by £11.5
million representing the increased stocks.

In 2002/03 the group plans to open 
nine new stores as part of the roll-out
programme subject to the availability 
of suitable sites. It is anticipated that 
this capital expenditure will be funded
by existing cash balances.

Accounting policies
The group has adopted FRS 19 ‘Deferred
tax’ during the year as discussed above.
The group has complied with the
transitional arrangements of FRS 17
‘Retirement benefits’ and appropriate
disclosure is made in note 16.

Treasury operations
The group’s funding, liquidity, currency
and interest rate risks are managed
within a framework of policies authorised
by the board. These policies ensure that
adequate, cost-effective funding is
available to the group at all times and that
exposure to financial risks is minimised.
Control and monitoring of the policies 
is delegated to the Treasury Committee
which is chaired by the finance director.
The overall treasury policy is reviewed
annually by the board.

Funding and liquidity
The funding position is reported to the
board on a regular basis. The group has
a £20.0 million committed bank facility

which is secured by a fixed charge over
the group’s properties and a floating
charge over its assets.

The group is currently undertaking 
a tender process for the provision of 
all banking services and this is expected 
to be concluded in June 2002.

Currency risk
About nine per cent of Mothercare’s
sales are to franchisees overseas which
are all billed in sterling. The group
therefore has no currency exposure on
these sales. Less than five per cent of 
the group’s purchases are made in a
foreign currency and the exchange risk 
is hedged by using forward contracts.
The group’s policy is to cover all material
exposures.

Share price
The share price on 29 March 2002, the
last trading day of the year, was 232.5p
(30 March 2001 – 206.75p) with a high in
the year of 336.0p and a low of 177.0p.

Mothercare plc

Annual Report and Accounts 2002

10

Board of directors

• Audit committee
• Remuneration committee
• Nomination committee

1

4

2

5

3

1 Alan Smith
Non-executive chairman • • •
Appointed chairman in July 1996, having
joined the board as a non-executive
director and chairman-elect in January
1996. Previously a director of Marks &
Spencer plc for 15 years and chief 
executive of Kingfisher plc 1993-1995.
Non-executive director of The Big Food
Group plc, Colefax and Fowler plc,
Space N K Ltd, The Health Clinic plc and
Whitehead Mann Group Plc. Aged 61.

2 Chris Martin
Chief executive
Appointed CEO in May 2000 and was
previously group finance director from
January 1997. Initially joined the group 
in April 1995 as a director in Mothercare. 
Former finance director of Pizza Hut (UK).
Aged 41.

3 Brian Hardy
Non-executive director • • •
Appointed in November 1994. Non-
executive chairman of Boltblue Limited
and, until December 2000, was for ten
years director, finance, of Burmah Castrol
plc. A chartered accountant, graduate 
of the London School of Economics and
MBA from Stanford Business School,
California. Aged 60.

4 Angela Heylin OBE
Non-executive director • • •
Appointed in March 1997. Was UK
president of BSMG Worldwide. Is a 
non-executive director of Provident
Financial plc, Austin Reed plc, a trustee
of Historic Royal Palaces and chairman 
of The House of St Barnabas, a hostel 
for homeless women in Soho. Aged 58.

5 Mark McMenemy
Finance director
Appointed finance director in April 2001.
Former group finance director of Clarks
Shoes and financial controller for UK and
European Stores Marks & Spencer plc.
CIMA. Aged 44.

Mothercare plc

Annual Report and Accounts 2002

11

Directors’ report

Business review
The principal companies within the
Mothercare group for the year under
review were Mothercare plc (the
‘Company’), Mothercare UK Limited and
Childrens World Limited. A review of 
the business strategy and a commentary
on the performance of the Mothercare
business is set out in the chairman’s
statement, chief executive’s review 
and financial review on pages 1 to 10.

Dividend
The directors recommend a final dividend
of 1.5p per share. An interim dividend 
of 1.0p was paid on 12 February 2002.
The total dividend of 2.5p per share
compares with 1.5p paid during 2001.

The final dividend will be payable 
on 16 August 2002 to shareholders
registered on 28 June. Shareholders 
may continue to choose to receive
shares in lieu of cash dividend through
the dividend re-investment plan. The
plan purchases existing shares using the
cash dividend. A dealing fee (of 0.5 per
cent) and stamp duty (currently 0.5 per
cent) is charged. The shares will be
acquired on the dividend payment day.
Existing mandates will continue to apply
unless the Company’s registrars are
advised to the contrary by 26 July 2002.
Notifications of application or withdrawal
from the plan should be sent to Lloyds
TSB Registrars, Share Dividend Team, 
The Causeway, Worthing, West Sussex
BN99 6DA. The latest date for election to
the plan in relation to the final dividend
is 26 July 2002.

Substantial shareholdings
As at 16 May 2002, the Company has
been advised by the following companies
of notifiable interests in its ordinary 
share capital:

Holder

Number
of shares

Percentage
of issued
capital

Fidelity Investments
Prudential plc
Legal & General

9,092,537
8,572,217
2,596,114

12.9
12.1
3.7

Directors
Details of the directors of the Company
are shown on page 11. Alan Smith was
non-executive chairman throughout the
year ended 30 March 2002. Brian Hardy
(senior non-executive director), Angela
Heylin OBE and Chris Martin served 
as directors throughout the year. Mark
McMenemy was appointed to the board
on 17 April 2001.

Angela Heylin and Chris Martin retire by
rotation and stand for re-election at the
Annual General Meeting. Biographical
details of Angela Heylin and Chris 
Martin indicating their experience and
qualifications are set out on page 11.

Details of directors’ service contracts 
are set out in the remuneration report 
on page 18. Brian Hardy and Angela
Heylin do not have a service contract.

A statement of directors’ interests in 
the shares of Mothercare plc and of 
their remuneration is set out on pages 
17 to 19.

Corporate governance
The Company has complied with the
Combined Code as determined by the
Committee on Corporate Governance
and as defined in the Listing Rules of the
Financial Services Authority (‘The Code’).

The board has overall responsibility for
the Company’s system of internal control.
The Company has established and
maintained a system of internal control
within an executive management structure
with defined lines of responsibility and
delegation of authority within prescribed
financial and operational limits. The
Company’s system of internal control 
is based on financial, operational,
compliance and risk control policies 
and procedures together with regular
reporting of financial performance.
Planning, budgeting and forecasting
procedures are also in place together
with formal capital investment and
appraisal arrangements.

Mothercare plc

Annual Report and Accounts 2002

12

In accordance with Turnbull Committee
principles, the board places considerable
emphasis on the identification and
monitoring of the risks which may affect
the continuance of the business. The
Company has in place a programme to
ensure that key business risks are ranked
in importance and that risk avoidance
measures are identified. These risks are
reviewed on a periodic basis.

The Company moved its warehousing
and distribution to a new site in Daventry
in May 2001. Store deliveries started 
on 18 August 2001 as scheduled. The
planning activity for the warehouse
transition incorporated a risk assessment
and control programme with regular
board review. When, in early September,
it became apparent that productivity
levels were below that expected,
additional distribution arrangements
were put in place. The one-off costs 
of those additional arrangements to
January 2002 are set out in note 3 to 
the accounts under exceptional items.
Following a review of the processes for
distribution, the Company announced in
January that it had decided to continue
with one additional facility in support of
the Daventry warehouse. Further details
are contained within the chief executive’s
review on page 3.

Risk management activity during the 
year has included individual stores being
tested against a risk assessment model
with particular emphasis on health and
safety, fire safety and internal process
compliance. A revised information
technology disaster recovery plan has also
been compiled. The board also considers,
and reviews at each board meeting, 
key business performance indicators.

The Company has, for a number of 
years, undertaken activities that in 
other organisations are performed by 
an internal audit function. During the
year the Company moved further
towards establishing an internal audit
function with specific process reviews

including accounts payable, work on stock
integrity and other compliance testing.
The internal audit function will be further
developed in the forthcoming year.

Consideration has been given to the
policy and procedures to be adopted 
in the appointment of the Company’s
auditors to non-audit work. In the light 
of the recent debate concerning auditor
independence, the Company has
established guidelines under which the
auditors may or may not be employed to
provide non-audit services. As a general
principle the auditors will not be requested
to carry out non-audit services upon any
activity of the Company on which they
may, in the future, be required to give 
an audit opinion. This policy will be kept
under review to ensure the Company
complies with good governance.

The board believes that the system 
of internal control described above 
is appropriate to the business. It can,
however, only provide reasonable and
not absolute assurance against material
mis-statement or loss. The audit
committee periodically reviews the system
of internal control on behalf of the board.

The Code sets out principles of good
governance and these are briefly
commented on below:

The board and directors Following the
appointment of Mark McMenemy on
17 April 2001, the board of Mothercare
plc comprises three independent non-
executive directors and two executive
directors. The chairman Alan Smith
reverted to non-executive status on
1 April 2001. The full board, which meets
regularly, at least 10 times during the
financial year, maintains overall control 
of the group’s affairs through a schedule
of matters reserved for its decision. 
These include setting the group strategy,
the approval of the annual budget and
accounts, major acquisitions and disposals,
authority limits for capital and other
expenditure and treasury matters.

The non-executive directors are
independent and free from any business
or other relationship which could
materially interfere with their judgement.
They do not participate in any bonus,
share option or pension scheme of 
the Company.

The board considers that the balance
achieved between executive and non-
executive directors during the year was
appropriate and effective for the control
and direction of the business. 

The board is assisted by committees
which it has established with written
terms of reference. The roles of the
remuneration and audit committees 
are set out below. During the year, the
audit, remuneration and nomination
committees were comprised of the three
non-executive directors. The nomination
committee is responsible for making
recommendations to the board on the
appointment of directors at Mothercare
plc board level.

The board has delegated day-to-day and
business management control of the
Mothercare business to the Mothercare
UK Limited operating board.

Throughout the year, the board has 
been supplied with information and
papers submitted at each board meeting
which ensures that all aspects of the
group’s affairs are reviewed regularly 
in accordance with a rolling agenda 
and programme of work. All directors,
whether executive or non-executive,
have unrestricted access to the company
secretary and executives within the
businesses on any matter of concern 
to them in respect of their duties. 
In addition, new directors are offered
appropriate training on appointment 
to the board and subsequently as
necessary. Furthermore, the Company
has undertaken to reimburse legal fees
to the directors if circumstances should
arise in which it is necessary for them 
to seek separate, independent, legal 

Mothercare plc

Annual Report and Accounts 2002

13

Directors’ report
continued 

advice in furtherance of their duties. 
In accordance with the Articles of
Association, all directors are required 
to offer themselves for re-election every
three years.

The remuneration committee, chaired 
by Angela Heylin, establishes the
remuneration policy and arrangements
for the executive directors. The group
pursues a policy of performance related
benefits for both directors and other
executives within the group. During the
year no director was, and procedures 
are in place to ensure that no director is,
involved in deciding or determining his
or her own remuneration. Full disclosure
of the Company’s remuneration policy
and details of the remuneration of each
director are set out in the remuneration
report on pages 16 to 19.

The audit committee, which is chaired 
by Brian Hardy, the senior non-executive
director, reviews the scope and issues
arising from the audit and matters
relating to financial control. It also assists
the board in its review of corporate
governance and in the presentation of
the Company’s financial results through
its review of the interim and full year
accounts before approval by the board,
focusing in particular on compliance 
with accounting principles, changes 
in accounting practice and major areas 
of judgement.

Shareholder relations The Company 
has a programme of regular dialogue
with institutional shareholders following
presentation of the financial performance
of the business to the investing
communities. This takes place four times
a year following the announcement of
the interim and full year results, and 
the trading statements at the AGM
and post Christmas. During such
meetings the board is able to put
forward its objectives for the business
and discuss performance against 
those objectives. Mindful always of its
obligations to the investing community
as a whole, the Company reaches a

wider audience by the use of its website
(at www.mothercare.com/investorinfo) 
and, with a view to encouraging full
participation of those unable to attend
the AGM, provides an opportunity for
shareholders to ask questions of their
board by the provision of a reply-paid
question service to the chairman.

Accountability and audit Internal
financial control is addressed by the
audit committee at lease twice annually.
Internal control (other than internal
financial control) is reserved to the 
board as a whole. The board considers
that full compliance with all provisions 
of The Code was achieved this year.

Employees
The group communicates, and reviews
with all its employees, corporate
objectives and performance and
economic activity relevant to its
businesses. This is achieved through
corporate briefings, bulletins, e-mail 
and video presentations.

The capabilities of the group’s
employees are measured periodically,
their development needs ascertained
and programmes designed to ensure
that the critical skills required for the
development of both the individual 
and the group are attained.

In addition to its incentive plans, the
group operates various share schemes,
details of which are set out on page 41.

Mothercare is an equal opportunities
employer and ensures that recruitment and
promotion decisions are made solely on
the basis of suitability for the job. Disabled
people are given due consideration 
for employment opportunities and, 
if employees become disabled, every
effort is made to retain them by
providing relevant employment aids.

are communicated to suppliers at the
beginning of the trading relationship. 
It is the group’s policy to make payments
to non-merchandise suppliers, unless
otherwise agreed, within the period set
out in the supplier’s invoice or within
30 days from the date of invoice.

The amount owed to trade creditors at
the end of the financial year represented
nil days (2001 – nil days) of average 
daily purchases during the year for the
Company and 26 days (2001 – 17 days)
for the group.

Fixed assets
Changes in fixed assets are shown in
note 8 to the accounts. Although the
group does not adopt a policy of
revaluing property a valuation of the
group’s freehold and long leasehold
properties, excluding rack rented
properties, was carried out by external
valuers, primarily Messrs Healey & Baker,
as at 1 April 2000. This was further
updated on a ‘desktop’ basis during the
year. The basis of the valuation is Existing
Use Value in respect of properties
primarily occupied by the group and 
on the basis of Open Market Value in
respect of investment properties, both
bases being in accordance with the
Practice Statements contained in the
RICS Appraisal and Valuation Manual.
The updated valuation of the properties
resulted in a surplus over their net book
value of £10.2 million.

Corporate citizenship
The board recognises that corporate
citizenship, or social responsibility, is 
an important factor in managing the
reputation of a business such as Mothercare.

Details of the group’s activities relating
to charity, community, ethical trading and
the environment are set out in the chief
executive’s review on pages 6 and 7.

Payment of suppliers
Payments to merchandise suppliers 
are made in accordance with the 
general conditions of purchase, which

Charitable and political donations
Charitable donations for the year 
ended 30 March 2002 were £67,507 
(2001 – £29,249).

Mothercare plc

Annual Report and Accounts 2002

14

a number of partners and personnel 
will be joining Deloitte & Touche. The 
board have reviewed matters with
representatives of the firm. Arthur
Andersen have advised the board that
they will not be seeking reappointment
at the AGM and have confirmed to the
Company that there are no representations
or matters which they wish to make to
Members or creditors in respect of their
ceasing to act as auditors to the Company.

Purchase of own shares The Company
was authorised at the 2001 AGM to
purchase up to 10 per cent of its shares
in the market. This authority has not
been used and expires at the conclusion
of this year’s AGM. Resolution 6 seeks 
to renew the authority for a further year.
Shares purchased (if any) will be cancelled.
The directors have no present intention
of using this authority, but wish to be in 
a position to act quickly in the interests of
the Company and shareholders generally
if circumstances so warrant. Purchases 
of the Company’s shares would only be
made if these would result in an increase
in earnings per share and be in the best
interests of the Company at the time.

By order of the board

Clive E Revett
Company secretary
23 May 2002

It is the Company’s policy not to make
political donations.

Going concern
After making appropriate enquiries, the
directors have a reasonable expectation
that the Company and the group have
adequate resources to continue in
operational existence for the foreseeable
future. The accounts are therefore
prepared on a going concern basis.

Annual General Meeting
The AGM will be held on Friday, 19 July
2002 at 10.30am at the Hilton National
Hotel, Elton Way, Watford WD2 8HA.

The notice of the meeting and a 
pre-paid form of proxy for the use of
shareholders unable to come to the
AGM but who may wish to vote or to put
any questions to the board of directors
are enclosed with this annual report. The
chairman will respond in writing to any
such questions received.

As in previous years a copy of the
chairman’s opening statement to the
meeting, together with a resumé of
questions and answers given at the
meeting, will be prepared following 
the AGM. This will be made available to
shareholders on request to the company
secretary at the Company’s head office.

Special Business at the Annual 
General Meeting
In addition to the ordinary business, 
the directors will propose resolutions
covering the following two matters:

Appointment of auditors An ordinary
resolution (resolution 5) will be proposed
to appoint Deloitte & Touche as auditors
of the Company from the conclusion 
of the AGM. This resolution is being
proposed following notice having been
given to the Company under sections
391A and 379 of the Companies Act
1985. The board are aware of recent
events concerning the proposed
transaction between Arthur Andersen
and Deloitte & Touche, under which 

Mothercare plc

Annual Report and Accounts 2002

15

Remuneration report

The directors present the remuneration
report for the year ended 30 March 2002.

Composition of the remuneration
committee
The remuneration committee comprised
the independent non-executive directors,
Angela Heylin, Chairman of the
remuneration committee, Brian Hardy
and the Chairman, Alan Smith. The
committee makes recommendations 
to the board on executive directors’
service agreements and remuneration. 
In doing so it has taken independent
advice during the year from external
remuneration consultants New Bridge
Street Consultants and Andersen and
from its legal advisers, Garretts. The
committee met six times during the 
year to 30 March 2002.

Remuneration policy
It is the Company’s policy to provide
competitive remuneration packages 
in order to recruit, retain and motivate
directors and employees of the required
calibre to meet the Company’s objectives.
The remuneration committee ensures
that policy remains consistent with
current market practices and is
appropriate for Mothercare given 
the current position in its recovery
programme. The committee monitors
the compliance of the Company with 
the Combined Code of Practice on
directors’ remuneration and follows best
practice in applying performance-related
remuneration. An element of variable
pay, based on achievement of targets, 
is included in the remuneration package
to strengthen the alignment of executive

directors’ interests with those of
shareholders. No director is involved in
decisions about his or her remuneration.

Directors’ remuneration
Executive directors’ remuneration
comprises a fixed annual salary, a
variable annual bonus, other benefits
and participation in the share option
scheme. The Company does not
operate any other long-term incentive
scheme.

Salary
The remuneration committee considers
the salary of each executive director
individually. As a general policy, salaries
are positioned at or around the market
median. Base salary is the only element
of pay used in calculating pensionable
earnings under the Mothercare pension
arrangements.

Annual bonus
An annual bonus is paid upon the
achievement by executive directors of
financial performance targets and also
personal targets linked to the delivery 
of strategic and individual operational
objectives.

The maximum bonus that may ordinarily
be paid to an executive director is 50 per
cent of base salary. The remuneration
committee has been granted discretion
by the board to approve bonus payments
that exceed this level in exceptional
circumstances.

No bonuses are payable in respect 
of the year ended 30 March 2002.

Mothercare plc

Annual Report and Accounts 2002

16

Executive share option schemes
No further awards will be made under
the 1995 executive share option scheme.
The only awards still outstanding under
it are those made on 1 June 2000. These
options were granted at market value
and will vest at the earliest in 2003
subject to the performance condition
that growth in earnings per share has
exceeded the growth in the Retail 
Price Index over a three-year period 
by at least six per cent. The directors
exercised no options during the year.

Options under the Mothercare 2000
executive option plan are granted at
market value and a significant improvement
in the underlying performance of the

Company is required before options can
be exercised. Options will usually only be
exercisable if earnings per share growth
over a rolling three-year performance
period equals or exceeds the Retail Price
Index by nine per cent. Options will
lapse if the performance condition is not
achieved over the performance period.

Annual option grants may be made 
to executive directors and to senior
employees of up to two times basic
salary, although it is not expected that
the annual level of grant will normally 
be as high as this. The remuneration
committee has, however, been authorised
by the board to exercise discretion to make
grants above this level in exceptional

circumstances such as recruitment.
Annual grants in excess of two times
basic salary have a performance
condition of earnings per share growth
over a rolling three-year performance
period which equals or exceeds the
Retail Price Index by 20 per cent.

A grant of four times salary was made to
Mark McMenemy in May 2001, following
his appointment as finance director on
17 April 2001. The options granted to
Mark McMenemy have performance
conditions of earnings per share growth
over a rolling three-year period of RPI +
9% on 140,000 options, the remainder
having a performance condition of
earnings per share growth of RPI + 20%.

Directors’ share options
Directors’ share options under all schemes are shown in the following table:

Chris Martin

Total

Mark McMenemy

Total

Note
1. Options granted under the three-year SAYE option scheme.
2. Share price details are shown on page 43.

31 March 2001

460,737
400,000
1,5501
–
–

862,287

–
–

–

Granted
during year

–
–
–
106,667
3,0391

109,706

280,000
3,7991

283,799

Grant date

Exercise price
(pence)

30 March 2002

1 June 2000
22 January 2001
22 December 2000
31 May 2001
6 July 2001

31 May 2001
6 July 2001

123.71
165.00
125.00
300.00
255.00

300.00
255.00

460,737
400,000
1,550
106,667
3,039

971,993

280,000
3,799

283,799

Mothercare plc

Annual Report and Accounts 2002

17

Remuneration report
continued 

Service contracts
The executive directors have service
contracts that can be terminated on
12 months’ notice. These provide for
liquidated damages on termination by
the Company of one year’s basic salary,
benefits, pension credits and the
average of the past three years’ annual
bonus, and for exercisable share options
to be retained for up to six months from
the notice date. Alan Smith is entitled 
to one year’s salary and benefits upon
termination of employment by the
Company. Angela Heylin and Brian
Hardy do not have service arrangements
with the Company which provide for
payment on termination of their
engagement. Their service arrangements
will next be reviewed following the
Annual General Meeting in July 2003.

External appointments
Typically, an executive director may take
one external appointment as a non-
executive director for which he may
retain the fees, subject to the approval
of the board. Neither of the executive
directors currently has such appointments.

Pensions
Chris Martin and Mark McMenemy are
members of the Mothercare executive
pension scheme. Pension accrues at the
rate of one thirtieth of salary for each
year of pensionable service up to Inland
Revenue limits. The normal retirement
age is 60. Employees’ contributions are
up to five per cent of pensionable salary. 

In addition to the membership of the
Mothercare executive pension scheme,
pension benefits on earnings in excess
of the Inland Revenue earnings cap 
are provided to Chris Martin and 
Mark McMenemy through a Funded
Unapproved Retirement Benefits
Scheme.

The contribution rate for the Company
for Chris Martin and Mark McMenemy 
in relation to salary in excess of the
earnings cap is 16.6 per cent of salary
under age 40, rising in increments to 
50 per cent at age 55–60.

The table below shows the annual pension earned or accrued at the beginning and end of the year by the two executive
directors, the increase in the earned pension during the year and the capital value of that increase.

Chris Martin
Mark McMenemy

Annual pension
Annual pension earned (in excess 

Capital value 
of increase in 

accrued by
31 March 2001
£000

of inflation)  pension (in excess   

during the year
£000

of inflation)
£000

Annual pension
accrued by
30 March 2002
£000

18
–

4
3

27
29

22
3

Company
contributions
£000

56
28

The capital value of the increase in pension represents a liability of the Company but not a sum paid or due to the individual. 
It cannot meaningfully be added to annual remuneration.

For further information on the cost of pensions to the Company, including the statements required under FRS 17, see pages 40
and 41.

Mothercare plc

Annual Report and Accounts 2002

18

Directors’ emoluments
Total emoluments (including pension contributions) in the year ended 30 March 2002 were £1,191,000 (2001 – £1,778,000).

Executive directors
Chris Martin
Mark McMenemy
Stephen Tague2
Non-executive directors
Alan Smith
Brian Hardy
Angela Heylin
David Tagg4

2002

320
200
–

175
29
29
–

Salary/
fees
£000
2001

Performance
bonus
£000
2001

2002

Retention/
service 
bonus
£000
2001

2002

Compensation
for loss
of office
£000
2001

2002

Benefits 
£000
2001

2002

Total
remuneration
(excl. pensions)
£000
2001

2002

Pension
contributions
£000
2001

2002

290
–
41

360
29
29
9

–
–
–

–
–
–
–

114
–
–

–
–
–

–
–
–
–

3153
–
–
–

1311
–
–

3153
–
–
–

–
–
–

–
–
–
–

–
–
381

–
–
–
–

16
9
–

14
–
–
–

16
–
16

25
–
–
–

336
209
–

504
29
29
–

551
–
438

700
29
29
9

56
28
–

–
–
–
–

20
–
2

–
–
–
–

Notes
1. This bonus formed part of a Storehouse plc incentive linked to the restructuring of the business.
2. Stephen Tague was a former director of the Company (then Storehouse plc) who left the business on 25 May 2000.
3. Alan Smith was awarded a one-off bonus as executive chairman of Storehouse plc two years ago. This was payable in two instalments, the final instalment being in June 2001. The bonus
was invested wholly in Mothercare shares.
4. David Tagg was a former director of the Company (then Storehouse plc) who left the business on 20 July 2000.

Non-executive directors’ fees
The fees of the non-executive directors are determined by the board with the non-executive directors abstaining from discussions
on their own arrangements. The non-executive directors do not participate in any bonus, share option or pension scheme of 
the Company.

Beneficial interests of the directors
The beneficial interests of the directors in the share capital of the Company (excluding option awards which are set out on 
page 17) are as follows:

Alan Smith
Chris Martin
Mark McMenemy
Brian Hardy
Angela Heylin

Interest held at
30 March 2002
(Number)

Interest held at
31 March 2001
(Number)

221,787
8,723
–
11,495
4,438

77,079
8,636
–
11,440
3,426

Alan Smith and Angela Heylin are the shareholders and directors of Mothercare Employees’ Share Trustee Limited, which held
13,151 (2001 – 29,174) Mothercare shares in trust on 30 March 2002. A separate trust, the Mothercare Employee Trust, held
3,523,434 shares on 30 March 2002 (2001 – 3,524,071).

The executive directors of the Company are technically deemed to be interested in all of the shares held by Mothercare
Employees’ Share Trustee Limited and by the Mothercare Employee Trust as potential beneficiaries. There have been no
movements in directors’ interests, beneficial or non-beneficial, between 30 March 2002 and 23 May 2002.

Mothercare plc

Annual Report and Accounts 2002

19

Directors’ responsibilities for the accounts

This statement has been prepared in compliance with the Combined Code of Best Practice in order to
explain the responsibilities of the directors in preparing the accounts. It should be read in conjunction with
the auditors’ report on page 21.

Company law requires the directors to prepare accounts for each financial year which give a true and fair
view of the state of affairs of the Company and of the group and of the profit or loss of the group for 
that period.

After making enquiries, the directors have a reasonable expectation that the Company and the group have
adequate resources to continue in operational existence for the foreseeable future. For this reason, they
continue to adopt the going concern basis in preparing the accounts.

In preparing the accounts, the directors are required to: select suitable accounting policies and then apply
them consistently; make judgements and estimates that are reasonable and prudent; and state whether
applicable accounting standards have been followed, subject to any material departures disclosed and
explained in the accounts.

The directors are responsible for keeping proper accounting records which disclose with reasonable
accuracy at any time the financial position of the Company and group and enable them to ensure that the
accounts comply with the Companies Act 1985. They are also responsible for safeguarding the assets of the
Company and group and hence for taking reasonable steps for the prevention and detection of fraud and
other irregularities.

Mothercare plc

Annual Report and Accounts 2002

20

Independent auditors’ report

To the shareholders of Mothercare plc
We have audited the accounts of Mothercare plc for the 52 week period ended 30 March 2002 which comprise
the group profit and loss account, balance sheets, group cash flow statement, notes to the group cash flow
statement, statement of total recognised gains and losses, reconciliation of movement in shareholders’
funds, the accounting policies and the related notes numbered 1 to 18. These accounts have been prepared
under the accounting policies set out therein.

Respective responsibilities of directors and auditors
The directors’ responsibilities for preparing the annual report and the accounts in accordance with applicable
law and United Kingdom Accounting Standards are set out in the statement of directors’ responsibilities.
Our responsibility is to audit the accounts in accordance with relevant legal and regulatory requirements,
United Kingdom Auditing Standards and the Listing Rules of the Financial Services Authority.

We report to you our opinion as to whether the accounts give a true and fair view and are properly prepared
in accordance with the Companies Act 1985. We also report to you if, in our opinion, the directors’ report 
is not consistent with the accounts, if the Company has not kept proper accounting records, if we have not
received all the information and explanations we require for our audit, or if information specified by law or
the Listing Rules regarding directors’ remuneration and transactions with the Company and other members
of the group is not disclosed.

We review whether the Directors’ report on corporate governance reflects the Company’s compliance with
the seven provisions of the Combined Code specified for our review by the Listing Rules, and we report if
they do not. We are not required to consider whether the board’s statements on internal control cover all
risks and controls, or form an opinion on the effectiveness of the group’s corporate governance procedures
or its risk and control procedures.

We read the other information contained in the annual report, and consider whether it is consistent with 
the audited accounts. This other information comprises only the Chairman’s statement, Chief Executive’s
review, financial review, Directors’ report, remuneration report, Directors’ responsibilities, five year record
and the shareholder information. We consider the implications for our report if we become aware of any
apparent misstatements or material inconsistencies with the accounts. Our responsibilities do not extend 
to any other information.

Basis of audit opinion
We conducted our audit in accordance with United Kingdom Auditing Standards issued by the Auditing
Practices Board. An audit includes examination, on a test basis, of evidence relevant to the amounts and
disclosures in the accounts. It also includes an assessment of the significant estimates and judgements made
by the directors in the preparation of the accounts and of whether the accounting policies are appropriate
to the circumstances of the Company and of the group, consistently applied and adequately disclosed.

We planned and performed our audit so as to obtain all the information and explanations which we
considered necessary in order to provide us with sufficient evidence to give reasonable assurance that 
the accounts are free from material misstatement, whether caused by fraud or other irregularity or error. 
In forming our opinion we also evaluated the overall adequacy of the presentation of information in 
the accounts.

Opinion
In our opinion the accounts give a true and fair view of the state of affairs of the Company and of the group
at 30 March 2002 and of the group’s profit for the 52 week period then ended and have been properly
prepared in accordance with the Companies Act 1985.

Arthur Andersen
Chartered accountants and registered auditors
180 Strand, London WC2R 1BL
23 May 2002

Mothercare plc

Annual Report and Accounts 2002

21

Group profit and loss account
For the 52 weeks ended 30 March 2002

Turnover
Cost of sales

Gross profit/(loss)
Administrative expenses

Profit/(loss) from retail operations
Exceptional items:
Profit on disposal of stores (continuing)
Provision for costs of separation (continuing)
Disposal of Bhs (discontinued)
Interest (net)

Profit/(loss) before taxation
Taxation

Profit/(loss) for the financial year

Dividends

Retained (loss)/profit for the financial year

Earnings per share – continuing business before exceptional items
Earnings per share
Earnings per share diluted

Statement of total recognised gains and losses
For the 52 weeks ended 30 March 2002

Note

2

2
3

4

5

6

7
7
7

Profit for the financial year being total recognised gains and losses relating 
to the year

A statement of the movement in reserves is shown in note 15.

2002
£ million

2001
£ million

0.1

8.4

The accounting policies on pages 28 and 29 and the notes on pages 30 to 41 form an integral part of
these statements.

Mothercare plc

Annual Report and Accounts 2002

22

52 weeks ended 30 March 2002

52 weeks ended 31 March 2001

Continuing Discontinued
Bhs
Mothercare
£ million
£ million

Total before
exceptional
items
£ million

Exceptional
items
(note 3)
£ million

419.1
(389.4)

29.7
(22.6)

7.1

–
–
–
3.1

10.2
(1.2)

9.0

89.9
(94.7)

(4.8)
(1.9)

(6.7)

–
–
–
–

(6.7)
–

(6.7)

509.0
(484.1)

24.9
(24.5)

0.4

–
–
–
3.1

3.5
(1.2)

2.3

–
(7.4)

(7.4)
–

(7.4)

3.5
(9.9)
18.7
–

4.9
1.2

6.1

Continuing
Mothercare 
before 
exceptional 
items
£ million

426.9
(401.9)

25.0
(22.0)

3.0

–
–
–
1.2

4.2
–

4.2

Exceptional
items
(note 3)
£ million

–
–

–
–

–

–
(4.1)
–
–

(4.1)
–

(4.1)

Total
£ million

426.9
(401.9)

25.0
(22.0)

3.0

–
(4.1)
–
1.2

0.1
–

0.1

(1.7)

(1.6)

6.3p
0.2p
0.2p

Total
£ million

509.0
(491.5)

17.5
(24.5)

(7.0)

3.5
(9.9)
18.7
3.1

8.4
–

8.4

(1.0)

7.4

6.5p
6.0p
6.0p

Mothercare plc

Annual Report and Accounts 2002

23

Group and Company balance sheets
As at 30 March 2002

Note

2002
£ million

Fixed assets
Tangible assets
Investments

Current assets
Stocks
Debtors
Cash at bank and in hand and time deposits

Creditors – amounts falling due within one year

Net current assets/(liabilities)

Total assets less current liabilities
Creditors – amounts falling due after one year
Provisions for liabilities and charges

Net assets

Capital and reserves attributable to equity interests
Called-up share capital
Profit and loss account

Approved by the board on 23 May 2002
C N Martin
M McMenemy

8
9

10

11

11
13

14
15

Group

2001
£ million

87.7
4.3

92.0

43.6
32.4
36.8

112.8
(71.0)

41.8

133.8
(2.4)
(4.4)

88.6
5.0

93.6

55.1
35.2
12.3

102.6
(65.3)

37.3

130.9
(2.8)
(2.7)

125.4

127.0

35.3
90.1

35.3
91.7

125.4

127.0

Reconciliation of movement in shareholders’ funds
For the 52 weeks ended 30 March 2002

Profit for the financial year
Dividends

Net (decrease)/increase in shareholders’ funds
Scheme of arrangement – reduction of share capital
Shareholders’ funds at beginning of the year

Shareholders’ funds at end of the year

2002
£ million

–
113.3

113.3

–
11.1
44.3

55.4
(88.0)

(32.6)

80.7
–
–

80.7

35.3
45.4

80.7

Company

2001
£ million

–
113.3

113.3

–
13.0
43.2

56.2
(89.0)

(32.8)

80.5
–
–

80.5

35.3
45.2

80.5

2002
£ million

2001
£ million

0.1
(1.7)

(1.6)
–
127.0

8.4
(1.0)

7.4
(106.0)
225.6

125.4

127.0

The accounting policies on pages 28 and 29 and the notes on pages 30 to 41 form an integral part of
these statements.

Mothercare plc

Annual Report and Accounts 2002

24

Group cash flow statement
For the 52 weeks ended 30 March 2002

Note

2002
£ million

2002
£ million

2001
£ million

2001
£ million

Reconciliation of net cash (outflow)/inflow 
from operating activities
Profit from retail operations before exceptional items
Depreciation
(Increase) in stocks
(Increase)/decrease in debtors
Increase in creditors
Net cash (outflow) in respect of exceptional costs

3.0
11.6
(11.5)
(2.8)
2.8
(13.6)

Net cash (outflow)/inflow from operating activities

(10.5)

Net cash (outflow)/inflow from operating activities
Returns on investments and servicing of finance
Interest received
Interest paid

Taxation
Corporation tax
Capital expenditure
Purchase of tangible fixed assets
Sale of tangible fixed assets

Trading cash (outflow)/inflow

Acquisitions and disposals
Disposal of Bhs
Acquisition of own shares

Equity dividends paid
Management of liquid resources
Financing
Scheme of arrangement – reduction in share capital
Decrease in debt

(Decrease)/increase in cash in the year

Reconciliation of net cash flow to movement in net cash
(Decrease)/increase in cash in the year
Cash flow from liquid resources
Cash flow from financing

Movement in net cash/(debt) in the year
Net cash/(debt) at the beginning of the year

Net cash at the end of the year

1.3
(0.1)

(10.7)
–

–
(0.7)

–
(2.0)

c

a

a

a

(10.5)

1.2

(0.1)

(10.7)

(20.1)

(0.7)
(1.7)
3.9

(2.0)

(20.6)

(20.6)
(3.9)
2.0

(22.5)
34.8

12.3

0.4
18.5
(5.5)
18.8
0.2
(28.3)

4.3
(1.2)

(17.5)
11.6

208.9
(3.8)

(105.1)
(98.0)

4.1

4.1

3.1

2.9

(5.9)

4.2

205.1
–
26.3

(203.1)

32.5

32.5
(26.3)
98.0

104.2
(69.4)

34.8

Mothercare plc

Annual Report and Accounts 2002

25

Notes to the group cash flow statement
For the 52 weeks ended 30 March 2002

a Analysis of net cash

Cash
Overdrafts

Net cash

2000
£ million

Cash flow
£ million

2001
£ million

Cash flow
£ million

2002
£ million

15.0
(20.7)

(5.7)

11.8
20.7

32.5

26.8
–

26.8

(20.6)
–

(20.6)

Cash flow from management of liquid resources
Time deposits*

36.3

(26.3)

10.0

(3.9)

Decrease in debt
Bills of exchange and bank loans

Due within one year
Due after one year

Obligations under finance leases

Due within one year
Due after one year

(93.5)
(2.5)

(2.0)
(2.0)

(100.0)

93.5
2.5

–
2.0

98.0

–
–

(2.0)
–

(2.0)

–
–

2.0
–

2.0

6.2
–

6.2

6.1

–
–

–
–

–

Net cash/(debt)

(69.4)

104.2

34.8

(22.5)

12.3

* Cash on the balance sheet represents the total of cash of £6.2 million (2001 – £26.8 million) and time deposits of £6.1 million (2001 – £10.0 million).

b Obligations under finance leases
The capital element of lease payments made in the year was £2.0 million (2001 – £2.0 million). Interest paid
includes £0.1 million (2001 – £0.1 million) in relation to obligations under finance leases.

Mothercare plc

Annual Report and Accounts 2002

26

c Disposal of Bhs

Fixed assets
Stocks
Debtors
Creditors
Provisions for liabilities

Provision on disposal of Bhs

Net assets disposed
Cash received

Net profit

2001
£ million

522.5
80.7
16.4
(77.2)
(51.6)

490.8
(300.6)

190.2
208.9

18.7

The disposal of Bhs in May 2000 had the following effect on the group’s trading cash flow in the year
ended 31 March 2001:

Profit/(loss) from retail operations before exceptional items
Depreciation
Working capital
Exceptional costs

Net cash flow from operating activities

Returns on investments and servicing of finance

Taxation

Capital expenditure
Purchase of tangible fixed assets
Sale of tangible fixed assets

Trading cash inflow/(outflow)

Continuing Discontinued
Bhs
Mothercare
£ million
£ million

7.1
11.4
9.9
(24.3)

4.1

3.1

2.9

(11.2)
9.5

(1.7)

8.4

(6.7)
7.1
3.6
(4.0)

–

–

–

(6.3)
2.1

(4.2)

(4.2)

Total
£ million

0.4
18.5
13.5
(28.3)

4.1

3.1

2.9

(17.5)
11.6

(5.9)

4.2

Mothercare plc

Annual Report and Accounts 2002

27

Accounting policies

Accounting convention
The accounts have been prepared under the historic cost convention and in accordance with applicable
accounting standards. The accounting policies are consistent with the prior year except for accounting for
deferred tax where the new accounting standard, FRS 19 ‘Deferred tax’, has been adopted by the directors
in the year ended 30 March 2002. There has been no financial impact on the group as a consequence of
this change in accounting policy. See note 5 for more details.

Basis of consolidation
The group accounts include the accounts of the Company and of all its subsidiary undertakings drawn 
up to the close of business on 30 March 2002. Intercompany transactions have been eliminated on
consolidation. The results of companies acquired or disposed of in the year are included to the date of
disposal or from the effective date of acquiring control. Goodwill arising on the acquisition of subsidiary
undertakings before 29 March 1997 and representing the difference between the consideration given and
the fair value of the net assets acquired, is written off to reserves but included in the calculation of the
gain/loss on subsequent disposal. As provided by the Companies Act 1985, the Company does not
disclose its own separate profit and loss account.

Tangible fixed assets
Tangible fixed assets are included at cost, less accumulated depreciation and provision for impairment.
Depreciation is provided on all assets, other than freehold land, at rates calculated to write off the cost,
less estimated residual value, of each asset on a straight-line basis over its expected useful life, as follows:

Freehold buildings 
Fixed equipment in freehold buildings 
Leasehold improvements 
Fixtures, fittings and equipment 

– 50 years
– 20 years
– the period of the lease
– 3 to 20 years

Investments
The Company’s investments in subsidiary undertakings are stated at cost less provision for impairment.
Dividends receivable are credited to the Company’s profit and loss account.

Investments in own shares through an Employee Share Ownership Plan are included in the group balance
sheet at the cost of the shares less provision for impairment.

Stocks
Stocks consist substantially of goods for resale and are stated at the lower of cost and net realisable value.
Cost includes an appropriate element of overhead expenditure.

Taxation
Current tax, including UK corporation tax and foreign tax, is provided at amounts expected to be paid 
(or recovered) using the tax rates and laws that have been enacted or substantially enacted by the balance
sheet date.

Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the
balance sheet date where transactions or events that result in an obligation to pay more tax in the future
or a right to pay less tax in the future have occurred. A net deferred tax asset is regarded as recoverable,
and therefore recognised, only when on the basis of all available evidence it can be regarded as more
likely than not that there will be suitable taxable profits from which the future reversal of the underlying
timing differences can be deducted. Deferred tax is measured at the average tax rates that are expected
to apply in the periods in which the timing differences are expected to reverse, based on tax rates and
laws that have been enacted or substantially enacted by the balance sheet date. Deferred tax is measured
on a non-discounted basis. 

Mothercare plc

Annual Report and Accounts 2002

28

Turnover
Group turnover comprises the value of sales (excluding sales taxes and net of discounts) of goods in the
normal course of business.

Pension costs
The cost of providing pensions is calculated using actuarial valuation methods which reflect the long-term
costs. The amount charged to the profit and loss account is calculated so as to produce a substantially
level percentage of the current and future pensionable payroll. Variations from the regular cost so calculated
are allocated to the profit and loss account over the average remaining service lives of employees. 

Foreign currency
Transactions in foreign currencies are translated into local currency at the rates of exchange ruling at the
date of the transaction. Monetary assets and liabilities denominated in a foreign currency are translated
into local currency at the rates ruling at each balance sheet date. Resulting exchange gains or losses are
included in trading profit. For the purposes of consolidation, the results of overseas subsidiary undertakings
are translated at average rates of exchange during the year. Translation differences on the opening net assets
and results at average rates for the year of overseas subsidiary undertakings, are dealt with through reserves.

Leased assets
Assets held under finance leases, which confer rights and obligations similar to those attached to owned
assets, are capitalised as tangible fixed assets and depreciated over the shorter of the lease terms and
their useful lives. The capital elements of future lease obligations are recorded as liabilities, while the
interest elements are charged to the profit and loss account over the period of the leases to produce a
constant rate of charge on the balance of capital repayments outstanding. Operating leases are charged
to profit and loss as incurred.

Mothercare plc

Annual Report and Accounts 2002

29

Notes to the accounts

1 Basis of preparation
The Company’s accounting period covers the 52 weeks ended 30 March 2002. The comparative period
covered the 52 weeks ended 31 March 2001.

2 Supplementary profit and loss information
All turnover and retail profit is derived from businesses in the UK.

Turnover by destination can be analysed as follows:

UK including Channel Islands
Rest of Europe
Rest of World

Continuing Discontinued
Bhs
Mothercare
2001
2001
£ million
£ million

379.1
17.8
22.2

419.1

88.2
0.2
1.5

89.9

2002
£ million

388.0
16.7
22.2

426.9

Profit/(loss) from retail operations has been determined after charging the following items:

Depreciation of tangible assets
Net rent of properties
Hire of plant and equipment
Auditors’ remuneration – audit
Staff costs

Wages and salaries (including bonuses)
Social security costs
Other pension costs

Continuing Discontinued
Bhs
Mothercare
2001
2001
£ million
£ million

11.4
41.3
1.1
0.1

45.9
2.5
0.1

7.1
8.8
–
–

11.8
0.7
–

2002
£ million

11.6
44.1
1.2
0.1

44.8
2.5
0.1

Total
2001
£ million

467.3
18.0
23.7

509.0

Total
2001
£ million

18.5
50.1
1.1
0.1

57.7
3.2
0.1

The audit fee for the continuing Mothercare business was £132,000 (2001 – £145,000).

Non-audit fees were £1.1 million (2001 – £1.1 million) of which £1.0 million (2001 – £0.9 million) was in
relation to work on the demerger and disposal of Bhs.

An analysis of the average number of full and part-time employees throughout the group, all of whom 
are employed in the UK, including executive directors, is as follows:

Number of employees
Full-time equivalents

2002

2001

5,201
3,111

6,441
4,255

Details of directors’ emoluments, share options and beneficial interests are provided within the
remuneration report on pages 16 to 19.

Mothercare plc

Annual Report and Accounts 2002

30

3 Exceptional items
The group has undergone a fundamental re-organisation in relation to the disposal of Bhs, which occurred
in May 2000. The last stage of the re-organisation was the move to a new warehouse, operated by the
contractor, Tibbett & Britten, which began despatching to stores in August 2001.

Significant difficulties were experienced with the transition to the new warehouse and, as a result, additional
costs were incurred through the need to operate temporary warehousing and to deliver goods directly
from suppliers to stores.

These additional costs resulted in an exceptional charge for the year of £4.1 million.

In the year ended 31 March 2001 exceptional costs of £7.4 million were charged to operating profit in
relation to the start up of Mothercare.com. Other exceptional items represented net profit on disposal 
of stores of £3.5 million, the continuing costs of separation from Bhs of £9.9 million and adjustments in
respect of the loss on disposal of Bhs of £18.7 million.

The tax effect of the exceptional items is £nil (2001 – credit £1.2 million).

4 Interest (net)

Interest payable

Bank loans and overdrafts (repayable within five years, not by instalments)
Obligations under finance leases (repayable within five years by instalments)

Interest receivable

2002
£ million

2001
£ million

–
(0.1)
1.3

1.2

(1.1)
(0.1)
4.3

3.1

Mothercare plc

Annual Report and Accounts 2002

31

Notes to the accounts
continued 

5 Taxation
The charge for tax on profit on ordinary activities comprises:

UK corporation tax at 30% (2001 – 30%)
Adjustment for prior years

Current tax charge
Deferred tax

2002
£ million

2001
£ million

–
–

–
–

–

–
(0.6)

(0.6)
0.6

–

As set out in the accounting policies, the directors have adopted FRS 19 ‘Deferred tax’ in the year ended
30 March 2002. The only significant timing differences impacting the group are accelerated capital allowances
and tax losses generated in prior years which are available to offset future profits. As a result of the adoption
of FRS 19 a deferred tax asset in respect of tax losses has been recognised to the extent of any deferred
tax liabilities. In accordance with FRS 19, no further deferred tax asset has been recognised for the
remaining tax losses of £19 million (2001 – £23 million) as the directors are of the opinion that there 
is sufficient uncertainty over their recoverability at this time.

Deferred taxation therefore comprises:

Accelerated capital allowances
Other timing differences
Tax losses

Factors affecting tax charge for the year

Profit on ordinary activities before tax

Profit on ordinary activities before tax multiplied by the standard rate of
corporation tax in the UK of 30% (2001 – 30%)
Effects of

Expenses not deductible for tax purposes
Capital allowances for period in excess of depreciation
Utilisation of tax losses
Adjustments to tax charge in respect of previous periods

Current tax charge for the year

2002
£ million

(5.3)
0.4
4.9

–

2002
£ million

0.1

–

0.2
(0.2)
–
–

–

Group

2001
£ million

(4.1)
0.4
3.7

–

2001
£ million

8.4

2.5

0.3
(0.6)
(2.2)
(0.6)

(0.6)

Factors that may affect future tax charges
Based on current capital investment plans the group expects to continue to be able to claim capital
allowances in excess of depreciation in future years.

The group had tax losses carried forward of approximately £35 million at 30 March 2002.

Mothercare plc

Annual Report and Accounts 2002

32

6 Dividends

Interim paid of 1.0p per ordinary share (2001 – nil p)
Final proposed of 1.5p per ordinary share (2001 – 1.5p)

7 Earnings per share

Weighted average number of shares in issue
Dilution – Option Schemes

Diluted weighted average number of shares in issue

Profit after tax

Exceptional items (net of tax)
Discontinued operations

Continuing business profit after tax before exceptional items
Basic earnings per share
Continuing business earnings per share before exceptional items
Diluted earnings per share

2002
£ million

2001
£ million

0.7
1.0

1.7

–
1.0

1.0

2002

2001

67.2m 138.8m
0.3m

0.9m

68.1m 139.1m

£0.1m
£4.1m
–

£4.2m
0.2p
6.3p
0.2p

£8.4m
(£6.1m)
£6.7m

£9.0m
6.0p
6.5p
6.0p

The earnings per share calculations in 2001 were adjusted to take account of the impact of the capital
reduction and subsequent share consolidation on 17 August 2000.

The earnings per share of the continuing business have been shown to eliminate the impact of the
disposal of Bhs.

In accordance with the requirements of FRS 14 ‘Earnings per share’, shares held by the Mothercare
Employee Trust and by Mothercare Employees’ Share Trustee Limited are excluded from the calculation 
of the weighted average number of shares in issue.

Mothercare plc

Annual Report and Accounts 2002

33

Notes to the accounts
continued 

8 Tangible fixed assets
The net book value of tangible fixed assets shown in the group balance sheet comprises:

Properties including
fixed equipment

Freehold
£ million

Leasehold
£ million

Fixtures, 
fittings,
equipment
£ million

Assets in
course of
construction
£ million

Cost
Balance at beginning of year
Transfers
Additions
Disposals

Balance at end of year

Accumulated depreciation
Balance at beginning of year
Charge for the year
Disposals

Balance at end of year

Net book value
Balance at beginning of year

Balance at end of year

Total
£ million

247.9
–
12.9
(1.1)

18.3
–
–
–

18.3

1.6
0.1
–

1.7

96.0
–
4.5
(0.5)

132.8
0.8
5.4
(0.6)

0.8
(0.8)
3.0
–

100.0

138.4

3.0

259.7

53.4
3.8
(0.2)

105.2
7.7
(0.5)

57.0

112.4

–
–
–

–

160.2
11.6
(0.7)

171.1

16.7

16.6

42.6

43.0

27.6

26.0

0.8

3.0

87.7

88.6

The net book value of leasehold properties includes £42.9 million (2001 – £42.4 million) in respect of short
leasehold properties.

The Company had no fixed assets at either year-end.

Mothercare plc

Annual Report and Accounts 2002

34

9 Investments
Investments in the group balance sheet consist of the group’s interests in its own shares through an ESOP
(Employee Share Ownership Plan). The total shareholding is 3,536,585 (2001 – 3,553,245) with a market
value at 30 March 2002 of £8,222,560. The movement in the year is as follows:

Cost of shares at beginning of year
Acquisition of shares

Cost of shares at end of year

2002
£ million

4.3
0.7

5.0

Investments in the Company’s balance sheet consist of its investments in subsidiary undertakings.

The trading subsidiary undertakings at 30 March 2002 (all wholly owned and all of which are consolidated
in the accounts) and their respective countries of incorporation or registration, which in the opinion of the
directors principally affected the profits or net assets of the group, are:

Mothercare UK Limited
Childrens World Limited
Storehouse Finance plc*

* Direct subsidiary of Mothercare plc.

Business

Country of
registration

Retailing England
Retailing England
England

Finance company

Issued share capital represents only ordinary shares or their equivalent.

The principal country of operation for the subsidiary undertakings is the UK. Details of investments which
are not significant have been omitted to avoid a statement of excessive length.

The Company’s investment in its subsidiary undertakings is as follows:

Cost of investments (less amounts written off £153.0 million)
Loans to subsidiary undertakings

10 Debtors

Trade debtors
Amounts due from subsidiary undertakings
Prepayments and accrued income
Other debtors

2002
£ million

43.3
70.0

2001
£ million

43.3
70.0

113.3

113.3

2002
£ million

13.6
–
14.6
7.0

35.2

Group

2001
£ million

13.2
–
15.3
3.9

32.4

2002
£ million

–
11.0
–
0.1

11.1

Company

2001
£ million

–
10.4
–
2.6

13.0

Mothercare plc

Annual Report and Accounts 2002

35

Notes to the accounts
continued 

11 Creditors (amounts due within one year and after one year)

2002
£ million

Group

2001
£ million

2002
£ million

Company

2001
£ million

Amounts falling due within one year
Obligations under finance leases
Trade creditors
Proposed dividend
Corporation tax
Amounts due to subsidiary undertakings
Payroll and other taxes, including social security
Accruals and deferred income
Landlords’ contributions
Other creditors

–
27.0
1.0
10.9
–
1.4
23.6
1.2
0.2

65.3

2.0
22.3
1.0
11.0
–
1.5
31.9
1.1
0.2

71.0

–
–
1.0
–
86.4
0.1
0.5
–
–

88.0

The corporation tax creditor relates to outstanding tax issues and the group is in discussions with the
lnland Revenue to resolve these matters.

Amounts falling due after one year
Landlords’ contributions

Obligations under finance leases are analysed as follows:

Amounts payable within one year
Finance charges allocated to future periods

2.8

2.4

–
–

–

2.1
(0.1)

2.0

–

–
–

–

2.0
–
1.0
–
83.2
0.1
2.7
–
–

89.0

–

2.1
(0.1)

2.0

Mothercare plc

Annual Report and Accounts 2002

36

12 Derivatives and other financial instruments
The disclosures in this note should be read in conjunction with the sections on treasury operations,
funding and liquidity, and currency risk included in the financial review on page 10.

The numerical disclosures in this note deal with financial assets and financial liabilities as defined in FRS 13
‘Derivatives and other financial instrument disclosures’. Certain financial assets such as investments in
subsidiary companies are excluded from the scope of these disclosures. As permitted by FRS 13, short-
term debtors and creditors have also been excluded from the disclosures.

Financial risk management
The group uses financial instruments to raise finance for its operations and to manage risk arising from
those operations. All transactions in derivatives (principally forward foreign exchange contracts) are taken
to manage the risks outlined below. No transactions of a speculative nature are undertaken, and no
options are used.

The major financial risks faced by the group are interest risk and exchange rate risk. The board reviews 
and agrees the policies for managing each of these risks as summarised below. There has been no 
change since the year-end to the major financial risks faced by the group or to the group’s approach 
to the management of these risks.

Finance and interest rate risk
Following the disposal of Bhs and the repayment of its bank debt the group has maintained a cash
balance in order to finance its current investment strategy. In both years, cash balances and time deposits
were the group’s only material financial assets and bear interest at commercial rates based on LIBID.

The interest charge for the year, excluding interest receivable, of £0.1 million was 9.6 per cent when
measured against average gross borrowings of £0.8 million (2001 – 6.6 per cent on borrowings of 
£17.7 million) excluding time deposits.

At the end of the year the group had no outstanding borrowings. Short-term funding flexibility is achieved
by overdraft facilities to meet the peak requirements of the group before Christmas. 

Foreign currency risk
About nine per cent of the sales of Mothercare’s UK businesses in 2002 were to franchisees overseas which
are all billed in sterling. The group therefore has no currency exposure on these sales. Less than five per
cent of the group’s purchases are made in a foreign currency and the exchange risk is hedged by using
forward contracts. The group’s policy is to cover all material exposures on such creditors that arise from
time to time. All other purchases sourced from overseas are invoiced in sterling. In summary, the group
manages the currency exposure by eliminating any adverse movements in sterling against the underlying
currencies whilst foregoing the benefit of any upward movements.

Analysis of borrowings by interest rate, currency and maturity
The group had no borrowings at 30 March 2002.

The gross borrowings of the group at 31 March 2001, represented obligations under finance leases of 
£2.1 million, all of which were in sterling at fixed rates of interest.

Borrowing facilities
The group had £20.0 million committed borrowing facilities available to it at 30 March 2002 
(2001 – £20.0 million).

Mothercare plc

Annual Report and Accounts 2002

37

Notes to the accounts
continued 

12 Derivatives and other financial instruments continued

Currency analysis of net assets
The group’s borrowings and net assets (excluding gross borrowings) by currency at 30 March 2002 were:

Currency

Sterling
US dollar

Net assets excluding 
gross borrowings by 
currency of operation
£ million

2002

Gross
borrowings
£ million

124.3
1.1

125.4

–
–

–

Net assets excluding 
gross borrowings by 
currency of operation
£ million

128.5
0.6

129.1

2001

Gross
borrowings
£ million

2.1
–

2.1

Fair values
There are no material differences between the book values and fair values of the group’s financial assets
and liabilities.

13 Provisions for liabilities and charges

Deferred taxation (note 5)
Other provisions

The movement on other provisions can be analysed as follows:

Balance at 1 April 2001
Utilised in year
Charged in year

Balance at 30 March 2002

2002
£ million

–
2.7

2.7

Group

2001
£ million

–
4.4

4.4

Disposal Re-organisation
provisions
£ million

provisions
£ million

Total
£ million

0.1
–
–

0.1

4.3
(5.8)
4.1

2.6

4.4
(5.8)
4.1

2.7

The disposal provisions arose on the disposal of Habitat in 1992 and Blazer in 1996. The provisions
included the cost of disposing of leases which remained within the group and the balance represents 
the remaining costs under those leases where the group still has some exposure.

The re-organisation provisions principally represent the costs of the Mothercare store disposal programme
provided in previous years. The exceptional costs charged to the re-organisation provision in the year in
relation to the new warehouse have been fully utilised within the year.

Mothercare plc

Annual Report and Accounts 2002

38

14 Called-up share capital
The authorised share capital is represented by 95,767,413 ordinary shares of 50p each (2001 – 95,767,413
ordinary shares of 50p each). The called-up share capital, all fully paid, is as follows:

Balance at 1 April 2001 and 30 March 2002

Number of
shares

£ million

70,684,962

35.3

On 17 August 2000 under a court approved scheme, 70,662,935 shares were cancelled and 150p per
cancelled share returned to shareholders. The total impact was to reduce shareholders’ funds by £106.0
million and consolidated net cash by £105.1 million. The cost of this was charged firstly to share capital,
then to share premium and the profit and loss account. Following the repayment, the nominal value of 
the shares was consolidated into one 50p share for every five 10p shares held.

15 Reserves
The movement on reserves is as follows:

Balance at 1 April 2001
Profit for the financial year
Dividends paid and proposed

Balance at 30 March 2002

Group

Company

Profit
and loss
account
£ million

91.7
0.1
(1.7)

90.1

Profit
and loss
account
£ million

45.2
1.9
(1.7)

45.4

The cumulative amount of goodwill written off against reserves is £30.1 million (2001 – £30.1 million). This
goodwill arose on acquisitions, net of amounts written back on subsequent disposals.

Mothercare plc

Annual Report and Accounts 2002

39

Notes to the accounts
continued 

16 Commitments

Contracts for capital expenditure

2002
£ million

Group

2001
£ million

5.2

0.6

Current annual commitments of the group under operating leases are as follows:

Leases which expire
Within one year
Between two and five years
Over five years

2002
£ million

1.5
4.0
38.9

44.4

Buildings

2001
£ million

2002
£ million

Other

2001
£ million

0.2
2.0
40.3

42.5

0.7
0.6
–

1.3

0.6
1.0
–

1.6

The Company has committed to support certain of its subsidiary undertakings and has banking cross
guarantees with certain of its principal subsidiary undertakings.

Pensions
The group has operated two defined benefit pension schemes for its employees during the year.

The pension costs relating to the schemes were assessed in accordance with the advice of qualified
actuaries using primarily the projected unit and current unit methods. The latest valuations were carried
out at 31 March 2000. The next actuarial valuations will be carried out as at 31 March 2003.

The assumptions which have the most significant effect on the results of the valuation are set out below:

Rate of return on investments
Rate of increase in salaries
Rate of increase in pensions

8.25 per cent
6.0 – 7.0 per cent
3.5 per cent

The total pension cost to the group is £0.1 million (2001 – £0.1 million) and includes a credit of £2.8 million
(2001 – £3.0 million) in respect of amortisation of pension surpluses arising in earlier years which are being
allocated to the remaining estimated service lives of members. Total contributions made to the pension
schemes in the year were £1.0 million and the contribution rate for 2002/03 will be 6.75 per cent.

For the protection of members’ interest, the group has appointed three trustees, two of whom are
independent of the Company. To maintain this independence, the trustees and not the Company are
responsible for appointing their own successors.

The group has adopted the transitional arrangements of FRS 17 ‘Retirement benefits’ in the year ended
30 March 2002 and makes the following additional disclosures which, in accordance with the transitional
arrangements, are not recognised in the primary statements.

The full actuarial valuation carried out at 31 March 2000 has been updated to 30 March 2002 by a qualified
independent actuary. The assumptions which have the most significant effect on this updated valuation are
set out below:

Rate of increase in salaries
Rate of increase in pensions
Discount rate
Inflation assumption

4.8 – 5.8 per cent
2.8 per cent
6.1 per cent
2.8 per cent

Mothercare plc

Annual Report and Accounts 2002

40

The assets in the schemes and the expected rates of return were:

Equities
Bonds
Property

Total market value of assets
Present value of liabilities

Surplus in the schemes
Related deferred tax liability

Net pension asset

Rate of
return

Value
£ million

8.0 per cent
6.1 per cent
7.5 per cent

98.8
8.1
16.6

123.5
(110.0)

13.5
(4.1)

9.4

17 Contingent liability
The warranty claim of £3.7 million asserted against the group by Measuremarket Limited in connection with
their acquisition of Bhs from the Company in May 2000 has been settled without any liability to the group.

18 Employees’ and executive share schemes

The Mothercare 1995 Executive Share Option Scheme
Under this scheme full-time executives were granted options to acquire shares in the Company. Further
details of the scheme are given in the remuneration report. No further options are to be granted under
this scheme.

The Mothercare Sharesave Scheme (SAYE)
This scheme enables all employees to acquire options over ordinary shares of the Company at 80 per cent
of market price in conjunction with a save-as-you-earn contract. The options are exercisable firstly three
years after the date of commencement (usually two months after the date of the grant) of the SAYE contract.

In accordance with UITF Abstract 17 ‘Employee share schemes’, the group has taken advantage of the
exemption in relation to the SAYE scheme.

The Mothercare 2000 Executive Share Option Plan
Under this scheme full time executives are granted options to acquire shares in the Company. Further
details of the scheme are given in the remuneration report.

Mothercare Employee Trust
The Mothercare Employee Trust is a discretionary trust for the benefit of employees and former employees
(and their dependants) of the Company and its subsidiaries. The trust may buy shares in the market or
subscribe for new shares in the Company; for example it may buy shares for awards under any of the share
schemes. The trust has waived the payment of any dividends.

Outstanding options at 30 March 2002 under the group’s share option schemes were as follows:

Mothercare 1995 Executive Share Option Scheme
Mothercare 2000 Executive Share Option Plan

Mothercare Sharesave Scheme

Ordinary
shares
2002

Date
of grant

Jun 00
1,085,762
Jan 01
545,454
Feb 01
141,809
870,309 May 01
Jul 01
Jul 01
Sep 01
Dec 00
Jun 01

44,205
58,642
134,483
354,144
324,829

3,559,637

Option
price (p)

123.71
165.00
204.50
300.00
325.00
324.00
290.00
125.00
255.00

Mothercare plc

Annual Report and Accounts 2002

41

Five year record

Summary of turnover and profit

Turnover
Continuing – Mothercare
Discontinued

Total

2002
£ million

2001
£ million

2000
£ million

1999
£ million

1998
£ million

426.9
–

426.9

419.1
89.9

443.7
822.4

472.4
856.2

481.3
853.7

509.0

1,266.1

1,328.6

1,335.0

Profit/(loss) from retail operations before exceptional items
Continuing – Mothercare
Discontinued

3.0
–

Before exceptional items
Exceptional items
Interest and other items

Profit/(loss) before taxation
Taxation

Profit/(loss) for the financial year

3.0
(4.1)
1.2

0.1
–

0.1

7.1
(6.7)

0.4
4.9
3.1

8.4
–

8.4

0.4
13.1

13.5
(396.4)
(6.5)

(389.4)
26.5

(362.9)

17.9
86.4

104.3
(18.3)
(5.7)

80.3
(36.2)

44.1

31.4
96.5

127.9
–
(2.8)

125.1
(32.2)

92.9

Earnings per share*

Dividends per share

0.2p

2.5p

6.0p

1.5p

(142.2)p

–

5.7p

9.1p

12.1p

9.0p

Summary of balance sheets

Fixed assets
Net current assets/(liabilities)
Creditors falling due after one year
Provisions for liabilities and charges

93.6
37.3
(2.8)
(2.7)

92.0
41.8
(2.4)
(4.4)

321.1
(22.2)
(11.6)
(61.7)

665.2
8.8
(27.3)
(58.1)

613.8
33.7
(32.6)
(33.4)

Total net assets

125.4

127.0

225.6

588.6

581.5

Other key statistics

Share price at year-end (p) 

Net cash (debt)/equity (%)

Capital expenditure

Depreciation

Rents

Number of stores

Net selling space (000s sq ft)

Average number of employees

Average number of full-time equivalents

232.5

206.75

9.8

10.7

11.6

44.1

245

1,927

5,201

3,111

27.4

11.2

11.4

41.3

252

1,980

5,353

3,167

37.0

(30.8)

92.5

66.6

111.0

427

125.5

254.0

(15.5)

(8.9)

140.2

63.2

108.0

494

124.1

55.1

98.5

485

6,423

6,774

6,520

20,130

20,686

20,994

10,620

10,747

10,795

Key statistics for 2002 and 2001 represent the Mothercare business only and are not comparable with
previous years. The statistics for earlier years include the results of Bhs, which was sold in May 2000.

* Earnings per share have been adjusted to take account of the impact of the capital reduction and
subsequent consolidation on 17 August 2000.

The results for 1998 to 2001 have been restated where necessary in accordance with FRS 19 ‘Deferred tax’.

Mothercare plc

Annual Report and Accounts 2002

42

Shareholder information

Shareholder analysis
A summary of holdings as at 16 May 2002 is as follows:

Banks, insurance companies and pension funds
Nominee companies
Other corporate holders
Individuals

Mothercare ordinary shares

Number
million

Number
of holders

0.1
59.4
5.1
6.1

12
1,160
184
29,309

70.7

30,665

As can be seen from the above analysis, many shares are registered in the name of a nominee company as
the legal owner. The underlying holder of shares through a nominee account is the beneficial owner of
these shares, being entitled to the capital value and the income arising from them. An analysis of these
nominee holdings shows that the largest underlying holders are pension funds, with unit trusts and
insurance companies the other major types of shareholder.

Individual shareholders owning 500 or more Mothercare shares are entitled to a 10 per cent discount in
defined denominations on up to £500 of merchandise in Mothercare stores. If an individual shareholding
of 500 or more shares is not on the share register but is held through a nominee or trustee, the book of
vouchers can nevertheless be obtained by contacting the company secretary at the registered office.

Share price data

Share price at 29 March 2002 (30 March 2001)
Market capitalisation
Share price movement during the year

High
Low

2002

2001

232.5p

206.75p
£164.3m £146.1m

336.0p
177.0p

242.75p
89.87p

All share prices are quoted at the mid-market closing price. For capital gains tax purposes:
(i) the market value on 31 March 1982 of one ordinary share in British Home Stores PLC is 155p and of one

ordinary share in Habitat Mothercare PLC is 133p; and

(ii) the market value of each Mothercare plc 50p ordinary share immediately following the reduction of

capital and consolidation for the purpose of allocating base cost between such shares and the shares
disposed of as a result of the reduction is 135p.

Registrars and transfer office
Lloyds TSB Registrars, The Causeway, Worthing, West Sussex, BN99 6DA.

Mothercare plc

Annual Report and Accounts 2002

43

Shareholder information
continued

Financial calendar

Annual General Meeting
Payment of final dividend
Announcement of interim results

Payment of interim dividend
Preliminary announcement of results for 52 weeks to end March 2003
Issue of report and accounts
Annual General Meeting
Payment of final dividend

Registered office and head office
Cherry Tree Road, Watford, Hertfordshire WD24 6SH
Telephone 01923 241000
www.mothercare.com
Registered number 1950509

Company secretary
Clive E Revett

2002

19 July
16 August
21 November

2003

February
end-May
mid-June
mid-July
mid-August

Registrars
Administrative enquiries concerning shareholders in Mothercare plc for such matters as the loss of a 
share certificate, dividend payments or a change of address should be directed, in the first instance, 
to the registrars:

Lloyds TSB Registrars
The Causeway, Worthing, West Sussex BN99 6DA
Telephone 0870 600 3965
www.lloydstsb-registrars.co.uk

Low cost share dealing service
A postal share dealing service is available through the Company’s stockbrokers for the purchase and sale
of Mothercare plc shares. Further details can be obtained from:

Cazenove & Co Limited
12 Tokenhouse Yard, London EC2R 7AN
Telephone 020 7606 1768

Mothercare plc

Annual Report and Accounts 2002

44

Designed by CGI BrandSense. 

Photography by Tim Barker, John Sturrock, John Edwards
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Printed in the UK by CTD Capita.

Cover and front section printed on Revive Silk: 
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Mothercare plc

Annual Report and Accounts 2002

ibc

Mothercare plc
Cherry Tree Road
Watford
Hertfordshire
WD24 6SH

Telephone 01923 241000
Fax 01923 240944
www.mothercare.com

Registered in England number 1950509