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MTR Corporation Ltd

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FY2020 Annual Report · MTR Corporation Ltd
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Keep Cities

Moving

Annual Report 2020
Stock code: 66

SUSTAINABLE

CARING

INNOVATIVE

CONTENTS

For over four decades, MTR has evolved to become one of the  
leaders in rail transit, connecting communities in Hong Kong, the 
Mainland of China and around the world with unsurpassed levels 
of service reliability, comfort and safety. In our Annual Report 
2020, we look back at one of the most challenging years in our 
history, a time when our Company worked diligently in the midst 
of an unprecedented global pandemic to continue delivering high 
operational standards while safeguarding the well-being of our 
customers and colleagues – striving, as always, to keep cities moving. 

Despite the adverse circumstances, we were still able to achieve 
our objective of planning an exciting strategic direction. This report 
also introduces our Corporate Strategy, “Transforming the Future”, 
which outlines how innovation, technology and, most importantly, 
sustainability and robust environmental, social and governance 
practices will shape the future for MTR. In addition, we invite you 
to read our Sustainability Report 2020, which covers how relevant 
and material sustainability issues are managed and integrated into 
our business strategies. We hope that together, these reports offer 
valuable insights into the events of the past year and the steps we 
plan on taking toward helping Hong Kong and other cities we serve 
realise a promising long-term future.

Annual Report 
2020

Sustainability 
Report 2020

Keep Cities 
Moving

Highlights

Key Awards

Corporate Strategy

Overview
2
4
7
8
Key Figures
10 Our Network
12 Chairman’s Letter
16 CEO’s Review of Operations and Outlook

Cover image: composite photograph at Kai Tak Station

Business Review and Analysis

Business Review

36 – Hong Kong Transport Operations
46 – Hong Kong Station Commercial Businesses
50 – Hong Kong Property and Other Businesses
60 – Hong Kong Network Expansion
66 – Mainland of China and International Businesses
74 Corporate Responsibility
80 Human Resources
83 MTR Academy
84 Financial Review
94 Ten-Year Statistics
96 Investor Relations

Transport 
Operations (p.36)

Property and Other 
Businesses (p.50)

Network 
Expansion (p.60)

MTR SHOP

Station Commercial 
Businesses (p.46)

Mainland of China and 
International Businesses (p.66)

Corporate Governance
98 Corporate Governance Report
123 Audit Committee Report
126 Risk Management
130 Risk Committee Report
132 Capital Works Committee Report
133 Remuneration Committee Report
138 Board and Executive Directorate
153 Key Corporate Management
154 Report of the Members of the Board

Financials and Other Information
185 Contents of Consolidated Accounts and Notes
186 Independent Auditor’s Report
190 Consolidated Profit and Loss Account
191 Consolidated Statement of Comprehensive Income
192 Consolidated Statement of Financial Position
193 Consolidated Statement of Changes in Equity
194 Consolidated Cash Flow Statement
195 Notes to the Consolidated Accounts
271 Glossary

Annual Report 2020

1

Our Vision

We aim to be an 
internationally-
recognised company 
that connects and 
grows communities 
with caring,  
innovative and 
sustainable services.

Our Purpose

Keep Cities Moving

Our Values

•  Excellent Service
•  Value Creation
•  Mutual Respect
•  Enterprising Spirit

Our Cultural 
Focus Area

•  Participative 

Communication

•  Collaboration
•  Effectiveness & 
Innovation

•  Agility to Change

Hong Kong Core

Attain full potential of Hong Kong 
Core Business and advance our 
social objectives

OUR 
CORPORATE 
STRATEGY

We will embed sustainability, 
Environmental, Social and 
Governance principles into our 
businesses and operations with the 
aim of creating value for all  
our stakeholders.

Mainland China and 
International Business

Expand into new hubs and new products 
across Mainland China and International 
Business, maintaining a steady growth

2

MTR Corporation

Annual Report 2020

3

CORPORATE STRATEGYNew Growth Engine

Invest in new technologies and 
mobility services to reinforce our 
core for long-term growth

Transformation 
Management Office

•  Dedicated to enable and deliver 
the strategic transformation

•  Engage MTR stakeholders for trust, 

commitment & results

Organisation & 
Processes

•  Clearer accountabilities and more 

effective decision-making

•  Simplify and streamline processes

Technology

•  Utilise data and analytics for 
decisions and opportunities
Invest in focus areas & systems 
to improve effectiveness 
and efficiency

• 

Finance

•  Redefine accountability and profit/
loss ownership of business units

•  Establish & track long-term 

financial goals for  
financial sustainability

People

•  Build new capabilities for  

staff development

•  Work smarter with innovative 
methods and technology

2

MTR Corporation

Annual Report 2020

3

5 ENABLERS3 STRATEGICPILLARSCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisHong Kong  
Businesses

COVID-19 
Challenges

1.3+ billion 

Total Patronage in Hong Kong

99.9 % 

Passenger Journeys On-time

Tuen Ma Line 
Phase 1 
Commenced Service

New Signalling System and 
New Trains of East Rail Line 
Commissioned

Awarded LOHAS 
Park Property 
Packages 12 and 13 and 
The Southside 
Package 5

Opened
The LOHAS 
Shopping Mall

Popcorn

Telford

Took on Full Interest of
Telford Plaza II and 
PopCorn 2

Won 
Shenzhen Metro Line 13 and 
Sweden Mälartåg Train Service

Mainland of 
China and 
International 
Businesses

4
4

MTR Corporation
MTR Corporation

Annual Report 2020

Annual Report 2020

5

5

HIGHLIGHTSGrowth 
and 
Outlook

Tuen Ma Line Full Line Operation expected by
Third Quarter 2021

Proceed with  
Tung Chung Line Extension, 
Tuen Mun South Extension and 
Kwu Tung Station and 
Northern Link

Proceed with Technical Studies of 
Siu Ho Wan Depot Site  
Topside Property Development

Over 

23,000 Residential Units and 
2 Shopping Malls 

under Development

Smart Mobility 
to Enhance Customer Experience

COVID-19 
Challenges and “New Normal”

4

4

MTR Corporation

MTR Corporation

Annual Report 2020
Annual Report 2020
Annual Report 2020

5
5
5

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisEnvironmental, 
Social and 
Governance

3.4%
Voluntary Staff 
Turnover Rate
in Hong Kong

4.8 Average 
Training Days
per Employee in Hong Kong

Fare Rebates
offered to passengers as  
Relief Measures

Rental Concessions  
Granted
to Tenants in Stations and 
Shopping Malls

HK$15.4 million

Donated and Sponsored to 
Charitable and Other Organisations

Adopted 
Corporate Governance 
Best Practices

Issued 

US$1.2 billion

10-year Green Bond

0.58  
Reportable Events
per million passengers carried
in our Heavy Rail and  
Light Rail networks

6

MTR Corporation

Annual Report 2020

7

HIGHLIGHTSHong Kong  
Transport Operations

  Public Transportation Award, 
Hong Kong Service Awards 2020

  East Week 

  Public Transportation Service Award, 
Sing Tao Service Awards 2019

  Sing Tao Daily

  Public Transportation Service Award – Elite Awards 2019
  Ming Pao Weekly

  Hong Kong Power Brand Award,  
HKIM Market Leadership Award 2019/2020

  Hong Kong Institute of Marketing 

  2020 Hong Kong Digital Transformer,  
IDC Digital Transformation Awards 2020
International Data Corporation

Hong Kong Property 
and Other Businesses

  ELEMENTS – Excellence Service Award,  
Hong Kong Service Awards 2020

  East Week 
  ELEMENTS – Best Property Management Award in 
Occupational Safety and Health – Gold Award, 
The 7th Best Property Safety Management Award 
Occupational Safety and Health Council and Construction 
Industry Council 
  Telford Plaza – Shopping Mall Award for Warm Service, 
Hong Kong Service Awards 2020

  East Week
  Telford Plaza – Top 25 My Favourite Shopping Mall Events 
Hong Kong Economic Times 
  Paradise Mall – Best Use of KOL, Digital Ex Award 2020
  Metro Finance 
  Two ifc – Outstanding Team (Private Housing – Non-
residential) Excellence Award, HKIH, Elite Awards 2020

  The Hong Kong Institute of Housing

Mainland of China and 
International Businesses

  Beijing MTR – 2020 GoldenBee CSR China Honor Roll – 
GoldenBee Enterprise

  GoldenBee Think Tank & China Sustainability Tribune

  Shenzhen MTR – Outstanding Foreign Enterprises in 2020 
Shenzhen Global Investment Promotion Conference

  Commerce Bureau of Shenzhen Municipality, Shenzhen 

Association of Enterprises with Foreign Investment

  MTRX – Ranked 3rd in the Swedish Innovation Index 2019 
  CTF Service Research Centre and Karlstad Business School

  Sydney Metro North West Line – Infrastructure Project of 
the Year

  Sydney Metro City & Southwest Line – Government 

Partnership Excellence Award

  National Infrastructure Awards 2020
Infrastructure Partnerships Australia

Environmental, Social 
and Governance

  The Asset Triple A Country Awards 2020
  Best Green Bond Award, Hong Kong 
   Best Issuer for Sustainable Finance, Hong Kong 

  The Asset

  15 Years Plus Caring Company Logo
  Hong Kong Council of Social Service

  2019/2020 Corporate and Employee Contribution 
Programme
  Diamond Award
  3rd Highest Donation Award for CARE Scheme
  4th Top Fund-raiser Award

  The Community Chest

  HR Appreciation Awards 2020 

  Grand Winner – COVID-19 Special Award  
  (Corporate)
  Winner – COVID-19 Special Award (Corporate)
  Winner – HR Best Practice – Compensation &  
  Benefits
  Winner – HR Best Practice – Training & 
  Development (2 awards)
  Winner – HR Best Practice – Business Partner 
Classified Post

  Greater Bay Area Corporate Sustainability  
Awards 2020 – GBA’s Outstanding Corporation 
  Social Sustainability Award – Sustainable 
  Cities and Communities
  Environmental Sustainability Award –  
  Climate Action

  Metro Finance

  Corporate Responsibility Award,  
Hong Kong Service Awards 2020

  East Week

  Public Utility Sector – Excellence Award in  
Anti-pandemic Measures, Barrier-free Access 
Facilities and Corporate Responsibility  
01 Gold Medal Awards 2020 

  HK01

  InnoESG Prize 2020
  UNESCO HK Association Global Peace Centre,  

Lions Club HKIFC, Rotary Action Group for Peace and 
SocietyNext Foundation

Investor Relations

  Bronze Award – General Category,  
2020 Best Annual Reports Awards
  Hong Kong Management Association

  Two awards received in 2020 International Annual 
Reports Competition (ARC) Awards

  MerComm, Inc.

6

MTR Corporation

Annual Report 2020

7

KEY AWARDSCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
 
 
 
 
 
 
 
 
 
2020

2019

HK$ million 

% 

HK$ million 

% Inc./(Dec.) %

 28.0 
 7.7 
 11.9 

 50.3 
 2.1 
 100.0 

 – 
 100.0 

 (3.6)
 23.6 
 36.0 

 4.6 

 (16.1)
 44.5 

 55.6 
 (0.1)
 55.5 
 100.0 

 (81.0)
 37.5 
 62.7 

 3.9 

 (29.2)
 9.1 
 3.0 

 97.2 
 (0.2)
 97.0 
 100.0 

Total revenue 
Recurrent business revenue
  – Hong Kong transport operations
  – Hong Kong station commercial businesses
  – Hong Kong property rental and management businesses
  – Mainland of China and international railway, property rental 

   and management subsidiaries

  – Other businesses

Property development business revenue
  – Mainland of China property development
Total revenue

Total EBITDA(1)
Recurrent business EBITDA
  – Hong Kong transport operations 
  – Hong Kong station commercial businesses
  – Hong Kong property rental and management businesses
  – Mainland of China and international railway, property rental  

   and management subsidiaries

  – Other businesses, project studies and business 

   development expenses

Property development business EBITDA
  – Hong Kong property development
  – Mainland of China property development

Total EBITDA

Total EBIT (2)
Recurrent business EBIT
EBIT 
  – Hong Kong transport operations
  – Hong Kong station commercial businesses
  – Hong Kong property rental and management businesses
  – Mainland of China and international railway, property rental  

   and management subsidiaries

  – Other businesses, project studies and business 

   development expenses

Share of profit of associates and joint venture

Property development business EBIT
  – Hong Kong property development
  – Mainland of China property development

Total EBIT

Interest and finance charges
Investment property revaluation (loss)/gain
(Loss)/profit before taxation
Income tax
(Loss)/profit for the year
Non–controlling interests
(Loss)/profit for the year attributable to shareholders 
  of the Company 

(Loss)/profit for the year attributable to shareholders 
  of the Company arising from:
Recurrent businesses
Property development businesses 
Underlying businesses
Investment property revaluation (loss)/gain
Total (loss)/profit for the year attributable to 
  shareholders of the Company

 11,896 
 3,269 
 5,054 

 21,428 
 894 
 42,541 

 – 
 42,541 

 (422)
 2,760 
 4,204 

 533 

 (1,881)
 5,194 

 6,491 
 (13)
 6,478 
 11,672 

 (5,408)
 2,502 
 4,185 

 261 

 (1,949)
 605 
 196 

 6,491 
 (13)
 6,478 
 6,674 

 (1,004)
 (9,190)
 (3,520)
 (1,301)
 (4,821)
 12 

 (4,809)

 (1,126)
 5,507 
 4,381 
 (9,190)

 (4,809)

 36.6 
 12.5 
 9.4 

 38.7 
 2.8 
 100.0 

 – 
 100.0 

28.1
29.1
20.4

6.3

(10.9)
73.0

27.1
 (0.1)
27.0
 100.0 

 (4.4)
 37.9 
 31.6 

 8.1 

 (17.4)
 2.1 
 57.9 

 42.3 
 (0.2)
 42.1 
 100.0 

 19,938 
 6,799 
 5,137 

 21,085 
 1,545 
 54,504 

 – 
 54,504 

 5,909 
 6,119 
 4,286 

 1,325 

 (2,288)
 15,351 

5,707
 (25)
5,682
21,033

 (591)
 5,122 
 4,264 

 1,089 

 (2,353)
 288 
 7,819 

 5,707 
 (25)
 5,682 
 13,501 

 (859)
 1,372 
 14,014 
 (1,922)
 12,092 
 (160)

 11,932 

 4,980 
 5,580 
 10,560 
 1,372 

 11,932 

 (40.3)
 (51.9)
 (1.6)

 1.6 
 (42.1)
 (21.9)

 n/m 
 (21.9)

 n/m 
 (54.9)
 (1.9)

 (59.8)

 17.8 
 (66.2)

 13.7 
 48.0 
 14.0
 (44.5)

 (815.1)
 (51.2)
 (1.9)

 (76.0)

17.2 
 110.1 
 (97.5)

13.7 
 48.0 
 14.0
 (50.6)

 16.9 
 n/m 
 n/m 
 (32.3)
 n/m 
 n/m 

 n/m 

 n/m 
 (1.3)
 (58.5)
 n/m 

 n/m 

Notes
1   EBITDA represents operating profit/(loss) before depreciation, amortisation, variable annual payment and share of profit of associates and joint venture.
2   EBIT represents profit/(loss) before interest, finance charges and taxation and after variable annual payment.
n/m:  not meaningful

8

MTR Corporation

Annual Report 2020

9

KEY FIGURES 
 
 
 
 
 
Financial ratios 
EBITDA margin(3)(in %) 
EBITDA margin(3) (excluding Mainland of China and international subsidiariesδ ) (in %) 
EBIT margin(4) (in %) 
EBIT margin(4) (excluding Mainland of China and international subsidiariesφ ) (in %) 
Net debt-to-equity ratio(5) (in %) 
Return on average equity attributable to shareholders of the Company arising from
  underlying businesses (in %) 
Interest cover(6) (times) 

Share information
Basic (loss)/earnings per share (in HK$)
Basic earnings per share arising from underlying businesses (in HK$)
Ordinary dividend per share (in HK$)
Share price at 31 December (in HK$)
Market capitalisation at 31 December (HK$ million)

Operations highlights
Total passenger boardings for Hong Kong (million) 
  Domestic Service
  Cross-boundary Service
  High Speed Rail 
  Airport Express
  Light Rail and Bus
Average number of passengers (thousand) 
  Domestic Service (weekday)
  Cross-boundary Service (daily) 
  High Speed Rail (daily) 
  Airport Express (daily) 
  Light Rail and Bus (weekday) 
Average fare (in HK$)
  Domestic Service 
  Cross-boundary Service
  High Speed Rail
  Airport Express
  Light Rail and Bus
Proportion of franchised public transport boardings (in %)

2020

2019

Inc./(Dec.) %

 12.2 
 22.1 
 (1.0)
 (3.2)
 22.5 

 2.4 
 8.2 

 28.1 
 42.0 
 13.8 
 19.3 
 15.4 

 5.8 
 15.3 

 (15.9)% pts.
 (19.9)% pts.
 (14.8)% pts.
 (22.5)% pts.
 7.1% pts.

 (3.4)% pts.
 (7.1) times

 (0.78)
 0.71 
 1.23 
 43.35 
 267,943 

 1.94 
 1.72 
 1.23 
 46.05 
 283,574 

 1,145.0 
 7.6 
 1.0 
 3.1 
 154.0 

 3,406 
 20.9 
 35.6^ 
 8.4 
 438.0 

 7.82 
 27.23 
 86.44 
 45.52 
 3.12 
 45.3 

 1,568.2 
 104.2 
 16.9 
 15.8 
 207.3 

 4,658 
 285.4 
 46.4 
 43.2 
 598.6 

 8.11 
 29.08 
 88.73 
 64.16 
 3.27 
 47.4 

 n/m 
 (58.7)
–
 (5.9)
 (5.5)

 (27.0)
 (92.7)
 (93.9)
 (80.5)
 (25.8)

 (26.9)
 (92.7)
 (23.2)
 (80.6)
 (26.8)

 (3.6)
 (6.4)
 (2.6)
 (29.1)
 (4.4)
 (2.1)% pts.

Notes
3 
4 

EBITDA margin represents total EBITDA (excluding profit on Hong Kong property development) as a percentage of total revenue. 
EBIT margin represents total EBIT (excluding profit on Hong Kong property development and share of profit of associates and joint venture) as a percentage of total 
revenue.

5  Net debt-to-equity ratio represents loans and other obligations, short-term loans, obligations under service concession and loans from holders of non-controlling interests 

6 

δ 

φ 

net of cash, bank balances and deposits in the consolidated statement of financial position as a percentage of total equity.
Interest cover represents operating profit before depreciation, amortisation, variable annual payment and share of profit of associates and joint venture divided by gross 
interest and finance charges before capitalisation, and utilisation of government subsidy for Shenzhen Metro Line 4 operation.

Excluding the relevant revenue and expenses of Mainland of China and international subsidiaries of HK$21,428 million and HK$20,908 million (2019: HK$21,085 million 
and HK$19,785 million) respectively.
Excluding the relevant revenue, expenses, depreciation and amortisation of Mainland of China and international subsidiaries of HK$21,428 million, HK$20,908 million 
and HK$272 million (2019: HK$21,085 million, HK$19,785 million and HK$236 million) respectively.

^  Average of 1 to 29 January 2020.

8

MTR Corporation

Annual Report 2020

9

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisHONG KONG OPERATING NETWORK WITH 
FUTURE EXTENSIONS

Lok M a C h a u

Shenzhen

Lo  W u

Sheung Shui

Fanling

K w u Tu n g
San Tin

Intercity Through 
Train Route Map

Beijing

Beijing Line

Shanghai Line

Guangdong Line

G uangzhou
D ongguan

Shanghai

HONG KONG SAR

Lo n g
Pin g

41

47

Tin S h ui  W ai

48

Y u e n Lo n g
K a m  
S h e u n g 
R o a d

49

50

N gau 
Ta m  
M ei

A u Tau

Tai W o

Tai Po M arket

33

New Territories

U niversity

Tai Sh ui
H an g

H u n g S h ui Kiu
Siu H o n g
T u e n M u n
T u e n M u n S o uth
Area 1 6

30

39

28

29

M a O n Shan

W u Kai Sha

36

H en g O n

Shek M u n

Raceco urse*
City O ne
W ai  

38

Sha
Tin
C he Ku n g
Te m ple 

27
35

F o Ta n
S h a Tin

31

Tai  W ai

40
37

Hin Ken g

Sha m Shui Po  Ko wloon
Cheung Sha W an 
Lai Chi Kok

Tong 

44

W ong 
Lok Fu
Tai Sin
Kowloon
Kai Tak
Su n g 
M o n g 
W o n g 
K ok East
Toi
To 
K w a  
W an 
H o 
M an 
Tin
W ha m p oa
F ortress Hill
N orth
P oint

H u n g
H o m  
C a use w ay 
B ay N orth
Tin
H a u

Shek
Kip M ei
M o n g
Kok 
Yau M a
Tei
Jord a n
East Tsim
Sha Tsui
Exhibitio n
C e ntre
W a n 
C a use w ay
C h ai
B ay

32

10

16

Prince
Ed w ard

04

42

A ustin
Tsim
Sha
Tsui 

Ta m ar

14

25

Choi W an
Shun Tin
Sau M au Ping
Po Tat

Dia m o n d Hill
Choi 
Hung
Kowloon 
Ngau Tau Kok
Kwun Tong
Lam Tin

Yau Tong

Bay

01

Po La m

24

Hang Hau

53

26

23

Tseung 
K w an O
Tiu 
Keng
Leng 

51

09

Q u arry B ay

17

12

Tai K o o
Sai  W a n H o
S h a u K ei  W a n
H e n g Fa C h u e n
C h ai  W a n

34

LOHAS Park

15

13

Hong Kong Island

Tsuen W an W est
Tsuen W an

05

45

18

Tsing Yi

Lai King

Disneylan d
Resort

Sun ny Bay

Tai W o H au
K w ai Hing
K w ai Fong
M ei Foo

07

06

46

Na m
Cheong
20
pic
O ly m

o

p

o rl d - E x

W

A sia

o rt

A ir p

Cable Car
Ngong Ping 360 

Tung 
Chung 
West

Lantau Island 

52

19
Tung 
Chung 

Tung Chung East

K o

K e n n e d y
T o w n

H K U

Q u e e n M ary 
H ospital
C y b erp ort

W a h F u

96
Stations

LEGEND

262.6 km 
Route Length

Sai Yin g P u n

11

S h e u n g  W a n

21

w lo o n
H o n g Ko n g
W est Ko wlo o n
H o n g
K o n g

22

02

03
08

C e ntral
A d m iralty
A b erd e e n
W o n g
C h u k
H a n g

43

Tin  W a n

S o uth 
H orizo ns

Lei T u n g

O cea n
P ark

  Station

Interchange Station

Proposed Station

  Proposed Interchange Station

  Shenzhen Metro Network

* 

Racing days only

EXISTING NETWORK

  Airport Express
  Disneyland Resort Line
  East Rail Line
  High Speed Rail

PROJECTS IN PROGRESS

Island Line

  Kwun Tong Line
  Light Rail

  Tuen Ma Line Phase 1
  South Island Line
  Tseung Kwan O Line

  Tsuen Wan Line
  Tung Chung Line
  West Rail Line

  Shatin to Central Link (Tai Wai to Hung Hom Section)

  Shatin to Central Link (Hung Hom to Admiralty Section)

10

MTR Corporation

Annual Report 2020

11

OUR NETWORK 
 
 
POTENTIAL FUTURE EXTENSIONS UNDER RAILWAY DEVELOPMENT STRATEGY 2014

  Northern Link and Kwu Tung Station
  Tuen Mun South Extension
  East Kowloon Line

  Tung Chung Line Extension
  Hung Shui Kiu Station

  South Island Line (West)
  North Island Line

PROPERTIES OWNED / DEVELOPED / MANAGED BY THE CORPORATION
01  Telford Gardens / Telford Plaza I and II
02  World-wide House
03  Admiralty Centre
04  Argyle Centre
05  Luk Yeung Sun Chuen / Luk Yeung Galleria
06  New Kwai Fong Gardens
07  Sun Kwai Hing Gardens
08  Fairmont House
09  Kornhill / Kornhill Gardens
10  Fortress Metro Tower
11  Hongway Garden / Infinitus Plaza
12  Perfect Mount Gardens
13  New Jade Garden
14  Southorn Garden
15  Heng Fa Chuen / Heng Fa Villa / Paradise Mall
16  Park Towers
17  Felicity Garden
18  Tierra Verde / Maritime Square 1 / Maritime Square 2
19  Tung Chung Crescent / Citygate / Novotel Citygate /  
Seaview Crescent / Coastal Skyline / Caribbean Coast

32  MTR Hung Hom Building / Hung Hom Station Carpark
33  Trackside Villas
34  The Capitol / Le Prestige / Hemera / Wings at Sea / MALIBU / LP6 / The LOHAS
35  The Palazzo
36  Lake Silver
37  Festival City
38  The Riverpark
39  Century Gateway
42  The Austin / Grand Austin
45  Ocean Pride / Ocean Supreme / PARC CITY / THE PAVILIA BAY / City Point
46  Cullinan West
47  The Spectra / Sol City

PROPERTY DEVELOPMENTS  
UNDER CONSTRUCTION / PLANNING
34  LOHAS Park Packages
40  Tai Wai Station Packages
41  Tin Wing Stop
43  The Southside
44  Ho Man Tin Station Packages
51  Yau Tong Ventilation Building
52  Tung Chung Traction Substation
53  Pak Shing Kok Ventilation Building

20  Central Park / Island Harbourview / Park Avenue / Harbour Green /  

Bank of China Centre / HSBC Centre / Olympian City One / Olympian City Two

21  The Waterfront / Sorrento / The Harbourside / The Arch / Elements /  

The Cullinan / The Harbourview Place / W Hong Kong /  
International Commerce Centre / The Ritz-Carlton, Hong Kong

22  One International Finance Centre / Two International Finance Centre /  

IFC Mall / Four Seasons Hotel / Four Seasons Place

23  Central Heights / The Grandiose / The Wings / PopCorn 1 / PopCorn 2 / 

Crowne Plaza Hong Kong Kowloon East /  
Holiday Inn Express Hong Kong Kowloon East / Vega Suites

24  Residence Oasis / The Lane
25  No.8 Clear Water Bay Road / Choi Hung Park & Ride
26  Metro Town
27  Royal Ascot / Plaza Ascot
28  Ocean Walk
29  Sun Tuen Mun Centre / Sun Tuen Mun Shopping Centre
30  Hanford Garden / Hanford Plaza
31  Citylink Plaza

MAINLAND OF CHINA AND 
INTERNATIONAL BUSINESSES

EUROPE

Stockholm

London

MAINLAND 
OF CHINA 
AND MACAO
Macao

Beijing

Tianjin

Hangzhou

Shenzhen

Sydney

Melbourne
AUSTRALIA

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WEST RAIL LINE PROPERTY  
DEVELOPMENTS (AS AGENT FOR THE  
RELEVANT SUBSIDIARIES OF KCRC)
39  Century Gateway
45  Ocean Pride / Ocean Supreme / PARC CITY / THE PAVILIA BAY / City Point
46  Cullinan West
47  The Spectra / Sol City
48  Yuen Long Station
49  Kam Sheung Road Station Packages
50  Pat Heung Maintenance Centre

MAINLAND OF CHINA AND MACAO
Beijing
Metro Line 4
Metro Line 4 – Daxing Line
Metro Line 14
Metro Line 16
Metro Line 17 
(under construction)
Ginza Mall

Shenzhen
Metro Line 4
Metro Line 4 North Extension
Metro Line 13 (under construction)
Tiara
TIA Mall
Tianjin
Shopping Mall 
(under construction)
Macao
Light Rapid Transit Taipa Line

Hangzhou
Metro Line 1
Metro Line 1 Xiasha 
Extension
Metro Line 1 Phase 3 
(Airport Extension)
Metro Line 5
Metro Line 5 West Extension
Hangzhou West Station 
Property Development 
(under construction)

EUROPE
United Kingdom
TfL Rail (future Elizabeth Line)
South Western Railway
Sweden
Stockholm Metro 
(Stockholms tunnelbana)
MTRX
Stockholm commuter rail 
(Stockholms pendeltåg)
Mälartåg (service to be taken over)

AUSTRALIA
Melbourne
Metropolitan Rail Service
Sydney
Sydney Metro North West Line
Sydney Metro City &  
Southwest Line 
(under construction)

Annual Report 2020

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCHAIRMAN’S 
LETTER

Dear Shareholders and other Stakeholders,

For over four decades, MTR has been fulfilling its purpose to “keep cities moving”. Never has this mission been tested 
more than in the past two years. From the public order events of 2019 to the COVID-19 outbreak in 2020, these have been 
extraordinarily trying times for a company dedicated to keeping communities connected.

Around the world, the pandemic brought commerce to a halt, closed schools and forced employees to stay at home. In 
Hong Kong, train patronage fell sharply, foot traffic at our malls and station retail areas decreased, and tenants sought 
rental relief from the economic downturn, impacting our revenue across multiple business channels. 

Through it all, we did our best to ensure safe, reliable, hygienic and affordable transport for our communities. We ensured 
the health and safety of our staff by providing them with appropriate personal protective equipment. We intensified 
the cleaning of our trains and railway facilities and employed innovative sanitisation technologies to safeguard public 
health. We adjusted service frequency to match Government’s objectives in fighting the pandemic. We offered rebates to 
passengers and rental concessions to retail tenants to help them weather the downturn.

Indeed, corporate responsibility and strong corporate governance principles guided our actions throughout 2020 more 
prominently than ever, and our stakeholders can expect a robust environmental, social and governance (“ESG”) regime to 
play an even bigger role in the Company moving forward. This is evident in our new Corporate Strategy, which the Board 
approved in June 2020 to set out the direction of our future development.

Despite the difficulties faced during the year, MTR was still able to make progress on a number of important projects. 
Works on the Shatin to Central Link continued. We awarded the design consultancies for two new projects under 
Government’s Railway Development Strategy 2014. Residential unit pre-sales in Hong Kong progressed well, and our 
investment property portfolio continued to expand.

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None of this would have been possible without the 
contributions of our exceptional staff. I offer them 
my most sincere thanks for their hard work and 
professionalism, which have kept MTR and Hong Kong 
moving despite great challenges. 

CORPORATE STRATEGY
Near-term challenges have not dampened our spirit to 
plan for the future success of MTR and all of the cities we 
serve. Our new Corporate Strategy, “Transforming the 
Future”, charts a future path marked by business and ESG 
targets that will contribute to the long-term sustainability 
of the Company and the communities it serves. It also 
defines a more fit-for-future structure with a strengthened 
Hong Kong core, expanded Mainland of China and 
international outreach, and new growth engines to 
explore – our three strategic pillars for success. 

We aim to become an internationally recognised 
company that connects and grows communities with 
caring, innovative and sustainable services. By working 
together on our Corporate Strategy, I am confident that 
we will be able to build an even more effective, efficient 
and agile organisation that can tackle the challenges of 
tomorrow and help us create a better future. In managing 
our business sustainably and in accordance with world-
class principles of governance, I also believe we can help 
individuals and communities thrive while contributing to 
the fight against climate change.

BUSINESS PERFORMANCE  
AND GROWTH
In 2020, MTR was able to advance a number of railway 
and property projects that will contribute to Hong 
Kong’s transport infrastructure and the Company’s future 
business growth. 

The year saw the successful opening of the Tuen Ma 
Line Phase 1 with new stations. We have been invited by 
Government to proceed with the detailed planning and 
design for the Tung Chung Line Extension, Tuen Mun 
South Extension (which will become the Tuen Ma Line 
Extension in the future), and Kwu Tung Station and the 
Northern Link. We awarded design consultancies for the 
first two extensions and have commenced procurement 
of the design consultancy for the third project. We 
are also making progress in planning future property 
development at the Siu Ho Wan Depot site. In addition 
to advancing these four new projects, we submitted 
proposals to Government for Hung Shui Kiu Station and 
the South Island Line (West) project. 

As a global leader in railway transport, MTR is committed 
to strong corporate governance and upholding the 
highest standards of operational excellence. Regarding 
the Hung Hom Extension of the Shatin to Central Link 
project, we have been working diligently to implement 
the recommendations made in the Final Report of 
the Commission of Inquiry, which concluded that 
the structures are safe and fit for purpose with the 
suitable measures in place. These actions have now 
been completed. In the recent report issued by the 
Government-appointed Expert Advisor Team, it also 
concluded that it is safe in practical terms to use the 
related built structures at Hung Hom Station for their 
intended purposes after the implementation of suitable 
measures. Following the results of the investigation 
into the derailment near Hung Hom Station that were 
made public in March 2020, we implemented immediate 
measures to address the situation and prevent similar 
incidents from happening in future. In September 
2020, we launched a detailed internal investigation into 
the postponement of the commissioning of the new 
signalling system and new trains on the East Rail Line and 
implemented remedial measures after carrying out the 
review. The new signalling system and new trains on the 
East Rail Line were launched on 6 February 2021. Moving 
forward, MTR will continuously review its practices to 
ensure world-class design, construction and operations 
for new projects and asset replacement works alike. 
We are also seeking to improve our risk management 
processes by implementing a “three lines of defence” 
framework. This model strengthens the depth of a 
company’s risk management response by retaining strong 
accountability at the business unit level while enhancing 
assurance at the Executive and Board levels.

For our existing lines, we continued to enhance our 
facilities and services to keep delivering a world-class 
customer experience. New technology and smart mobility 
initiatives like QR code ticketing and our MTR Mobile – an 
app with features including train service information, 
journey planning and ticketing functions as well as 
shopping and lifestyle offers – make commuting better 
than ever by improving convenience and enriching the 
customer experience. We have been expanding our Wi-Fi 
coverage and mobile charging facilities in stations to keep 
passengers connected while in transit. We are adding lift 
button sensors, drinking water dispensers, public toilets 
and baby care rooms to improve passenger comfort. 
Ultimately, we strive to design journeys around the needs 
of each individual and ensure that our railway system is 
inclusive for all, from an age-friendly policy that caters to 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysissenior citizens to ensuring accessibility for the disabled. 
For example, new and refurbished seats throughout our 
network give our customers more places to rest. 

In August, we were delighted to open The LOHAS 
shopping mall, which expands our Hong Kong portfolio of 
quality retail destinations adjacent to convenient railway 
transport links. We awarded the property development 
tenders for LOHAS Park Package 12 and Package 13 
in 2020 and The Southside (also known as the Wong 
Chuk Hang Station Property Development) Package 5 
in January 2021. We continued to diversify our revenue 
streams internationally, including in the Greater Bay 
Area and elsewhere in the Mainland of China. In August 
2020, the Shenzhen Municipal Government awarded 
the consortium led by our wholly owned subsidiary the 
tender for Shenzhen Metro Line 13, a public-private 
partnership project that will boost our passenger 
numbers in a growing market. During the year we opened 
additional lines across the Mainland of China, including 
the Shenzhen Metro Line 4 North Extension, full line 
operation of Hangzhou Metro Line 5, Hangzhou Metro 
Line 1 Phase 3 (Airport Extension) and the Middle Section 
of Beijing Metro Line 16. In Sweden, our subsidiary was 
awarded the operations and maintenance concession for 
the Mälartåg train service, which we expect to take over 
from December 2021. 

FINANCIAL PERFORMANCE 
As announced on 19 January 2021, COVID-19 caused a 
substantial decrease in patronage and reduced revenue 
for our station commercial and property rental businesses 
in 2020. As a result, the loss arising from our recurrent 
businesses was HK$1,126 million. Together with the 
profit from our property development businesses, which 
decreased by 1.3% to HK$5,507 million, profit arising from 
our underlying businesses was HK$4,381 million, 58.5% 
lower than the previous year. Including the loss arising 
from the revaluation of our investment property portfolio, 
the net loss attributable to shareholders of the Company 
in 2020 was HK$4,809 million, equating to a loss per share 
of HK$0.78. Notwithstanding the challenging economic 
conditions, your Board has proposed a final ordinary 
dividend of HK$0.98 per share, which, together with the 
interim dividend of HK$0.25 per share, will bring the full-
year dividend to HK$1.23 per share, same as that of 2019. 
The Board of Directors of the Company will continue to 
monitor the Group’s financial performance and position 
as well as future capital requirements, but it currently 
proposes maintaining the Company’s progressive 
ordinary dividend policy.

ENVIRONMENTAL, SOCIAL  
AND GOVERNANCE
ESG creates shared value for our stakeholders and 
supports the symbiotic relationship between the 
Company and the people and communities it serves. In 
accordance with our Corporate Strategy, we are striving 
to embed into our business and operations three primary 
ESG goals: social inclusion, reducing greenhouse gas 
emissions, and promoting advancement and opportunity. 
We support social inclusion by, among other things, 
ensuring that all individuals – regardless of age, ability 
or socioeconomic status – can avail themselves of our 
services. We combat climate change and aim for a carbon-
neutral future by reducing greenhouse gas emissions 
across our operations. We are also committed to creating 
opportunities for our staff, supply chain and communities 
as we continue to grow and expand our network.

Environmental Aspects
In August 2020, MTR issued a Green Bond under its 
new Sustainable Finance Framework to further support 
the Company’s sustainable development. The US$1.2 
billion 10-year bond was issued to fund projects that 
conserve energy, protect the environment, and enhance 
and expand low-carbon railway services. It was the 
largest single tranche green bond for corporates in Asia 
Pacific. The bond won Hong Kong’s “Best Green Bond” 
Award and, being at the forefront of raising sustainable 
financing, the Company was also named the “Best Issuer 
for Sustainable Finance” in Hong Kong in The Asset Triple 
A Country Awards 2020.

To help conserve our planet’s natural resources, we 
continued to reduce electricity consumption across all 
our businesses. We also supported the development of 
renewable energy in Hong Kong through the installation 
of a 93.24 kW solar energy system at our headquarters to 
start with. Actions like these will help Hong Kong achieve 
its target of becoming carbon neutral in the future. 

Social Aspects
As an integral part of the wider Hong Kong community, 
MTR gives back through charitable and social 
programmes designed to nurture future generations 
and help those in need. In the face of COVID-19, we 
launched special economic relief measures including fare 
rebates for passengers and rental concessions for mall 
and station tenants. Our Board and Executive Directorate 
donated HK$4.3 million of their remuneration to NGOs 
and charity organisations to help communities during 
the pandemic. We donated 100,000 surgical masks at a 
time when supply was tight, and we also set up vending 
machines at 20 stations where members of the public 

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CHAIRMAN’S LETTERcould conveniently pick up COVID-19 specimen collection 
packs. Since March 2020, we have been providing free 
Airport Express tickets through the Hospital Authority 
to healthcare workers who need to travel between 
AsiaWorld-Expo Station and the urban area. Over 16,900 
tickets had been provided as at the end of January 2021. 
We also donated 200 tablet devices to underprivileged 
children to facilitate their online learning.

Online hosting helped us carry out our social outreach 
efforts safely. These included our “‘Train’ for Life’s 
Journeys” career- and life-coaching programmes; 
“Summer Online Railway Workshops”, which introduced 
railways to children on summer break through fun 
activities; and “Christmas Delight” workshops, which 
featured Christmas carol performances in sign language 
and DIY musical instrument upcycling classes to promote 
social inclusion and green practices. MTR also hosted 
talks at senior centres and launched its annual elderly 
programme with RTHK to promote railway safety to 
seniors across the territory. 

In 2020, we were once again privileged to promote 
artistic talent and art appreciation among the public. We 
installed new artworks in Wan Chai, Tiu Keng Leng and 
Tuen Ma Line Phase 1 stations and organised exhibitions 
at Sheung Wan, Sai Wan Ho and Central stations. One 
highlight was a memorial exhibition for legendary singer 
Teresa Teng, which received an enthusiastic response 
from the community.

Through our “More Time Reaching Community” Scheme, 
we encourage our staff to initiate and participate 
in volunteer activities that serve the community. In 
2020, despite the prolonged COVID-19 pandemic, 64 
volunteering projects were organised involving a total of 
6,344 volunteer hours of service, including those offering 
timely support to help underprivileged families ride out 
the difficulties.

Our ESG efforts were recognised with “Outstanding 
Corporation” awards in the “Social Sustainability” and 
“Environmental Sustainability” categories of Metro 
Finance’s Greater Bay Area Corporate Sustainability 
Awards 2020. We were awarded the “15 Years Plus Caring 
Company Logo” by the Hong Kong Council of Social 
Service in recognition of our care for the community, the 
environment and our staff. The commitment of our staff in 
contributing to the community was also reflected in their 
donations to a variety of charitable causes. We received 
the “Diamond Award”, “4th Top Fund-raiser Award” and 
“3rd Highest Donation Award for CARE Scheme” in The 
Community Chest’s 2019/2020 Corporate and Employee 
Contribution Programme. We were also named the 

“Grand Winner – COVID-19 Special Award (Corporate)” 
and received other awards in the HR Appreciation Awards 
2020 organised by Classified Post. 

Governance
Achieving the goals set out in our Corporate Strategy 
requires having a strong governance framework in place 
that safeguards the best interests of MTR, its shareholders 
and stakeholders. We regularly review our businesses to 
ensure we are operating according to the highest standards 
of corporate governance and best practices in areas such as 
functioning of the Board and Enterprise Risk Management. 

ACKNOWLEDGEMENTS  
AND APPRECIATION
We greatly value the counsel of those with the wisdom 
to help us navigate calm and rough waters alike. I am 
grateful to my fellow members of the Board for their 
support in these challenging times.

I would like to thank once again Dr Allan Wong Chi-yun, 
who retired from the Board as an Independent Non-
executive Director on 20 May 2020, Mr James Henry Lau 
Jr, who resigned as a Non-executive Director with effect 
from 1 June 2020, and Ms Mable Chan, who ceased to be 
a Non-executive Director with effect from 1 August 2020. 
I would also like to welcome once more Dr Bunny Chan 
Chung-bun, who was appointed as an Independent  
Non-executive Director of the Board effective 20 May 
2020, and Mr Christopher Hui Ching-yu, the newly 
appointed Secretary for Financial Services and the 
Treasury, who was appointed as a Non-executive Director 
effective 1 June 2020. Finally, I would like to welcome 
Miss Rosanna Law Shuk-pui, the newly appointed 
Commissioner for Transport, who was appointed as a 
Non-executive Director with effect from 9 September 2020.

Many of the challenges of 2020 remain, but I truly believe 
that by working together, we can keep Hong Kong and all 
the cities we serve moving, ushering them into a future full 
of hope and prosperity once again. Our talented people 
have a strong commitment to the city they call home, and 
I feel exceptionally proud to be part of the MTR family.

Rex Auyeung Pak-kuen
Chairman
Hong Kong, 11 March 2021

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCEO’S REVIEW 
OF OPERATIONS 
AND OUTLOOK

Dear Shareholders and other Stakeholders,

The past year was one of the most difficult in the history of our company. COVID-19 presented stiff challenges to our 
operations and business, demanding decisive actions and resolute execution as we worked tirelessly to ensure that Hong 
Kong stayed on track throughout the worst of the pandemic. 

Despite the circumstances, our dedicated colleagues rose to the occasion and performed admirably. We did our best to 
support our communities with strong service performance and an unwavering commitment to health and safety. Most 
importantly for the long-term prospects of both MTR and Hong Kong, we also formulated a visionary new corporate 
strategy, one that will support our future growth and deliver shareholder and stakeholder value by emphasising 
innovation and sustainability, particularly environmental, social and governance (“ESG”) principles. 

CORPORATE STRATEGY: “TRANSFORMING THE FUTURE”
Socioeconomic trends, technological advances and increasingly interconnected communities are driving transformational 
changes in our world. MTR aims to be at the vanguard of tomorrow by pursuing a new Corporate Strategy that allows us 
not only to anticipate and respond to change, but also to participate in its creation.

Our Corporate Strategy, “Transforming the Future”, will firmly establish clear business and social and environmental 
goals under a robust ESG framework, driving the sustainability of our business and creating healthy, long-term, symbiotic 
relationships with the communities in which we operate. It will help us pursue business growth opportunities that support 
local economies and keep cities moving. We also aim to foster a corporate culture that responds to external changes with 
agility and care.

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The new Corporate Strategy clearly defines our three core 
pillars, their importance to our company and how we 
intend to bolster them.

•  Pillar 1: Hong Kong Core. We will continue to realise 
the full potential of our businesses in Hong Kong 
through expanding our existing businesses and 
entering into adjacencies, ensuring smooth delivery 
of projects as well as enhancing cost effectiveness. We 
will also strive to reduce carbon emissions, promote 
social inclusion and create opportunities for society as 
we develop new rail lines, properties and commercial 
activities across the city – increasing stakeholder value 
while also ensuring a sustainable business that grows 
together with the areas it serves. 

•  Pillar 2: Mainland of China and International 

Business. We will continue to maintain steady growth 
in the Mainland of China and globally. This pillar also 
enables us to build our presence in the Mainland 
and international markets, leveraging our corporate 
culture, expertise and, importantly, our brand. 

•  Pillar 3: New Growth Engines. Technology and 

innovation have long played key roles in MTR’s success. 
This pillar is where we invest in new technologies 
and mobility services for long-term growth. It is 
instrumental both as an enabler and as a source of  
new business opportunities.

These pillars are supported by five enablers that together 
strengthen our operational foundation.

•  Technology: utilising data and analytics to make 
decisions and identify opportunities, as well as 
investing in technology to improve effectiveness and 
efficiency and explore new business opportunities

•  Organisation and Processes: strengthening 

organisational structures so as to make faster 
and more accountable business decisions

•  People: investing resources in talent development and 

smart working with innovative methods and technology

•  Finance: enhancing accountability and focus on 

sustainable financial goals

•  Transformation Management Office: guiding the 

delivery of our Corporate Strategy

With the Corporate Strategy as our roadmap, we 
will continue endeavouring to “Keep Cities Moving” 
sustainably and more efficiently, helping our Company, 
its shareholders and stakeholders shape a better 
future together. To support the implementation of the 
Corporate Strategy, a new management organisation will 
be put in place by phases with the intention of clarifying 
accountability for the delivery of the Corporate Strategy 
and strengthening the Company’s internal control and 
risk management framework. The first phase of the 
reorganisation has been implemented as announced on 
10 February 2021.

COVID-19 AND  
THE “NEW NORMAL”
COVID-19 brought Hong Kong and other markets 
around the world to a virtual standstill as governments 
issued stay-at-home mandates, restricted travel and 
implemented various other anti-pandemic guidelines. 
The results were steep declines in tourism, retail, food and 
beverage, travel and a number of other industries.

Immediately following the outbreak, we took decisive 
and thorough measures to ensure public health and 
safety at our facilities. We increased the frequency 
and comprehensiveness of our cleaning routines. 
We employed sanitising robots to disinfect trains, 
especially in spaces that are hard to reach by cleaning 
crews. We applied technology to further enhance the 
hygiene of public-facing facilities at stations, reinforcing 
photocatalytic coating and introducing touch-free 
buttons for passenger lifts. We not only required masks 
in trains and stations but also provided sanitiser and 
even installed vending machines to make masks more 
accessible to the public. We launched our own face mask 
production lines to ensure a steady supply for our staff 
in addition to providing workplace personal protection 
equipment (“PPE”). We also initiated appropriate flexible 
work arrangements to safeguard our staff’s health and 
safety against COVID-19. Outside of Hong Kong, we 
have also been dedicated in providing a safe and clean 
environment for our staff and customers.

Importantly, the pandemic showed just how significant 
corporate responsibility and governance principles are to 
MTR for ensuring sustainable operations. Underscoring 
our commitment to society and our support of local 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysisbusinesses in difficult times, we introduced a number of 
relief measures. These included offering fare rebates for 
commuters and granting rental concessions to most of our 
mall and station shop tenants, commencing in February 
and lasting throughout the year, with priority given to 
small to medium tenants. Earlier in the year, we donated 
100,000 masks to communities in need, and our Board and 
Executive Directors donated part of their remuneration 
to local charity groups. We also placed vending machines 
at 20 stations for the public to conveniently pick up free 
COVID-19 specimen collection packs. Initiatives such as 
these demonstrated our care and commitment for the 
communities where we operate.

Financially, MTR was affected by significantly reduced train 
patronage owing to various pandemic control measures. 
We saw lower rental income as a result of the economic 
slowdown and rental concessions given to tenants who 
were suffering from cross-boundary station closures and 
reduced footfall at our commercial properties. Advertising 
income also came under severe pressure due to poor retail 
sales and consumer sentiment. Therefore, we adopted a 
number of measures to alleviate these impacts, including 
making timely adjustments of off-peak-hour service level 
in response to changes in travel demand; ensuring even 
higher levels of travel health and safety; enhancing MTR 
Mobile loyalty programmes and lifestyle content; making 
rental leases more attractive through greater flexibility and 
shorter terms; building tenant loyalty by granting rental 
concessions, particularly to small to medium tenants; and 
implementing stringent cost controls. 

Many of the changes our society has experienced are likely 
to continue as governments around the world continue to 
grapple with containing COVID-19. Mask-wearing, social 
distancing, work-from-home policies, greater reliance on 
e-commerce, and intensified cleaning and sanitisation 
routines are all potentially part of the “new normal”. We 
are adjusting ourselves for the “new normal” through 
digital development. For example, we are leveraging 
MTR Mobile to further improve the customer experience; 
providing more payment options at gates; developing 
new and effective hygiene measures to maintain public 
confidence; improving cost efficiency through technology 
deployment; launching “online-offline” advertising 

packages; introducing new retail modes; and continuing 
our data strategy to capture business opportunities 
and make operational improvements. As an important 
transport provider in Hong Kong and overseas, one that 
keeps people moving and connected every day, we have 
fully taken on board the lessons of the novel coronavirus 
and will continue to help set the new standards for public 
health and safety and staff well-being.

2020 POLICY ADDRESS  
AND RDS 2014
In our Hong Kong railway business, MTR continued to 
work toward helping Government achieve its objectives 
for the future development of the city’s transport 
infrastructure as outlined in the 2020 Policy Address and 
Railway Development Strategy 2014 (“RDS 2014”). 

Under RDS 2014, we awarded the design consultancies 
for the Tung Chung Line Extension and Tuen Mun South 
Extension (which will become the Tuen Ma Line Extension 
in the future) after being invited earlier in the year to 
proceed with detailed planning and design for the two 
projects. We were also invited by Government to proceed 
with detailed planning and design for Kwu Tung Station 
and the Northern Link. 

To support Government’s housing supply policy, we have 
been invited by Government to proceed with technical 
studies on the development of the Siu Ho Wan Depot site, 
which is planned to offer approximately 20,000 residential 
units as well as community and retail facilities. Advance 
works and design are underway.

In 2020, we submitted the remaining proposals under 
RDS 2014 – the Hung Shui Kiu Station and South Island 
Line (West) projects – to Government.

OVERCOMING CHALLENGES 
ENCOUNTERED
We decided in September 2020 to postpone the 
commencement of the new signalling system and gradual 
introduction of the new nine-car trains on the East Rail 
Line in order to properly resolve the route recall situation, 
which has no impact on safety. After completing 
additional testing and obtaining approvals from relevant 

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CEO’S REVIEW OF OPERATIONS AND OUTLOOKGovernment departments, the new signalling system and 
new trains on the East Rail Line were commissioned on  
6 February 2021.

The Final Report of the Commission of Inquiry (“COI”) 
into the Construction Works at and near the Hung Hom 
Station Extension under the Shatin to Central Link and 
the Final Report of the Expert Advisor Team (“EAT”) on 
the Shatin to Central Link project were released in May 
2020 and February 2021, respectively. The COI report 
concluded that the relevant structures at and near 
Hung Hom Station are safe and fit for purpose with the 
completion of suitable measures. Separately, the EAT 
report also concluded that it is safe in practical terms 
to use the related built structures at Hung Hom Station 
for their intended purposes after the implementation 
of suitable measures. Over the past two years, we 
have already introduced a number of improvements 
in our project management systems. Many of these 
enhancements have now been incorporated into our 
standard project management practices and procedures 
and will be applied for the completion of the Shatin to 
Central Link as well as new railway projects. 

We also moved quickly to implement a number of 
improvement measures following the March 2020 release 
of the investigation report into the derailment incident 
near Hung Hom Station along the East Rail Line.

BUSINESS HIGHLIGHTS  
AND PERFORMANCE
In a difficult year, there were still a number of highlights 
to note. We once again posted excellent 99.9% 
performance for train service delivery and on-time 
passenger journeys. Meanwhile, technology continued 
to be an increasingly important contributor to our 
operations. The year under review saw us enhancing 
the information, news and functions of MTR Mobile to 
improve the customer experience as well as increase 
our use of smart asset management to boost railway 
reliability. We opened Tuen Ma Line Phase 1 in February 
2020 and are on schedule to open the full line in the third 
quarter of 2021.

MTR made good progress in property development in 
Hong Kong. We awarded the tenders for LOHAS Park 
Package 12 and Package 13 in 2020 and The Southside 
(also known as “Wong Chuk Hang Station Property 
Development”) Package 5 in January 2021, and we 
opened The LOHAS shopping mall in August 2020.

In Mainland of China and International businesses,  
we were awarded Shenzhen Metro Line 13, a  
public-private partnership (“PPP”) project for investment 
in and construction of the line as well as operations and 
maintenance (“O&M”) for 30 years after completion. We 
were awarded the O&M concession for the Mälartåg train 
service in Sweden for eight years starting from December 
2021. We also opened the full Hangzhou Metro Line 5  
(“HZL5”) in April, the Shenzhen Metro Line 4 North 
Extension in October, and Hangzhou Metro Line 1 
Phase 3 (Airport Extension) and the Middle Section of 
Beijing Metro Line 16 in December. 

As announced on 19 January 2021, our financial results 
in 2020 were affected by the significant impact of 
the COVID-19 pandemic. Loss arising from recurrent 
businesses for the year was HK$1,126 million. Property 
development profit for the year decreased by 1.3% 
to HK$5,507 million. As a result, profit arising from 
underlying businesses decreased by 58.5% to HK$4,381 
million. Including the loss arising from investment 
property revaluation (a non-cash accounting item), 
net loss attributable to shareholders of the Company 
was HK$4,809 million, representing loss per share after 
revaluation of HK$0.78.

Your Board has proposed a final ordinary dividend of 
HK$0.98 per share, which together with the interim 
dividend of HK$0.25 per share brings the full-year 
dividend to HK$1.23 per share, same as that of 2019.

HONG KONG BUSINESSES
MTR’s “Hong Kong Core” is one of the Company’s three 
strategic pillars. Our “Rail Plus Property” business model 
drives revenue for this pillar through diversified streams, 
enabling the Company and its shareholders to participate 
in and benefit from Hong Kong’s expanding transport 
links as well as their associated developments. 

18

MTR Corporation

Annual Report 2020

19

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisTransport Operations

HK$ million

Hong Kong Transport Operations

Total Revenue

(Loss)/Profit before Depreciation, Amortisation and Variable Annual 

Payment (“EBITDA”)

(Loss)/Profit before Interest and Finance Charges and after Variable 

Annual Payment (“EBIT”)

EBITDA Margin (in %)

EBIT Margin (in %)

n/m: not meaningful

Year ended 31 December

2020

2019

Inc./(Dec.) %

11,896

(422)

(5,408)

(3.5)%

(45.5)%

19,938

5,909

(591)

29.6%

(3.0)%

(40.3)

n/m

(815.1)

(33.1)% pts

(42.5)% pts

In 2020, total revenue from Hong Kong transport 
operations decreased by 40.3% to HK$11,896 million 
from HK$19,938 million in 2019. Loss before interest and 
finance charges and after the variable annual payment 

was HK$5,408 million. These results were primarily due to 
the COVID-19 outbreak, which had negative impacts on 
patronage and average fare from early 2020 onward.

Patronage and Revenue

Hong Kong Transport Operations
Domestic Service

Cross-boundary Service

High Speed Rail (“HSR”)

Airport Express

Light Rail and Bus 

Intercity 

Others 

Total 

Patronage
in millions

Revenue
HK$ million

2020

Inc./(Dec.) %

2020

Inc./(Dec.) %

1,145.0

7.6

1.0

3.1

154.0

0.1

1,310.8

(27.0)

(92.7)

(93.9)

(80.5)

(25.8)

(94.5)

(31.5)

9,229

516

1,277

140

481

20

11,663

233

11,896

(27.4)

(83.7)

(39.1)

(86.2)

(29.0)

(88.6)

(41.2)

135.4

(40.3)

Total patronage across all MTR rail and bus passenger 
services decreased by 31.5% to 1,310.8 million compared 
to 2019. Average weekday patronage decreased by 
30.9% to 3.88 million. The closures of Cross-boundary 
Service and the High Speed Rail (“HSR”) due to COVID-19 
together had a significant impact on cross-border 
patronage. Passengers of Domestic Service decreased by 
27.0% to 1,145.0 million as a result of Government- and 
workplace-mandated social distancing measures as well 
as school closures, which caused more people to work 
and study from home. Travel restrictions greatly affected 
the number of air travellers entering and departing  
Hong Kong, resulting in an 80.5% decrease in Airport 
Express patronage.

To stimulate ridership in response to the challenges 
posed by the COVID-19 pandemic, we have been 

promoting non-peak travel and creating attractive 
fare, ticket and pass promotions. We are leveraging our 
constantly evolving MTR Mobile to effectively bring 
the latest offers to users. More than ever, we have been 
regularly reviewing our train schedules to account for 
demand fluctuations and ensure customer convenience. 
We are also seeking to promote MTR to domestic users as 
the preferred transit method for exploring the numerous 
travel and sightseeing opportunities within Hong Kong.

Market Share

The Company’s overall market share of the franchised 
public transport market in Hong Kong in 2020 was 45.3% 
compared with 47.4% in 2019. This decline was mainly 
due to the precipitous drop in patronage owing to the 
COVID-19 pandemic for Cross-boundary Service, HSR 

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21

CEO’S REVIEW OF OPERATIONS AND OUTLOOKand Airport Express, in which we have a relatively higher 
market share than other franchised transport operators. 
Our share of cross-harbour traffic was 66.1% compared 
with 67.5% in 2019. Our share of the cross-boundary 
business for 2020, including HSR and Cross-boundary 
Service, fell to 47.2% from 51.3%. Our share of traffic to 
and from the airport decreased to 16.3% from 20.5%.

Fare Adjustment, Promotions and Concessions

Passengers using Octopus received a rebate of 3.3% on 
every trip, in effect paying no actual fare increase as set 
by the +3.3% Fare Adjustment Mechanism (“FAM”) for 
2019/2020. In 2020, we made no price adjustments 
for various tickets and passes, offered discount 
promotions, and granted HK$1.7 billion in on-going fare 
concessions to the elderly, children, students and persons 
with disabilities. 

In April 2020, MTR announced a six-month package of 
economic relief measures, including a 20% rebate on 
every Octopus trip and HK$100 discounts on MTR City 
Saver and Monthly Pass Extras; in November 2020 these 
measures were extended till March 2021 and June 2021, 
respectively. Government agreed to bear half of the total 
actual revenue forgone arising from these measures 
during the period between July 2020 and March 2021. 

With no fare increase in 2020 owing to the negative 
growth of Median Monthly Household Income, the 
announced 2020/2021 FAM of +2.55% may be recouped 
over the subsequent two years, with +1.28% to be 
recouped in 2021/2022 and +1.27% to be recouped in 
2022/2023. The +0.3% fare adjustment for the announced 
2019/2020 FAM that was not implemented may also be 
recouped in 2021/2022. Such recoupments will be made 
subject to the provisions of the FAM. 

Service Performance

MTR prides itself on service reliability and excellence. 
In 2020, we were able to achieve an exemplary 99.9% 
on-time mark for passenger journeys and train service 
delivery for our heavy rail network. Passenger journeys 
on-time are defined as those that are completed within 
five minutes of their scheduled journey times, while train 
service delivery measures actual train trips against those 
scheduled to be run.

In 2020, MTR ran more than 1.78 million trips on its heavy 
rail network and more than 1 million trips on its light 
rail network. Of these, the heavy rail network and light 

rail network experienced eight delays and no delays, 
respectively, defined as those lasting 31 minutes or more 
and attributable to factors within the Company’s control. 
The light rail network continued its record dating back 
to 2019 of no delays lasting 31 minutes or more and 
attributable to factors within the Company’s control. 
In all cases of delay, we thoroughly investigate the 
circumstances and take necessary steps to ensure that 
similar instances do not occur again in future.

An Investigation Panel was convened to examine delays 
to the commencement of the new signalling system and 
gradual introduction of new trains on the East Rail Line, 
an important part of the Shatin to Central Link project. 
An investigation report was submitted in January 2021. 
Safety has been reaffirmed by the technical investigation, 
which showed that the concerned issue was caused by  
a non-safety-critical software module being overloaded 
by a new software module specifically built for the 
Company to provide extra train monitoring information 
to the Operations Control Centre. The contractor resolved 
the issue by upgrading the software and stopping the 
new software module. Following satisfactory completion 
of all further testing and approvals from relevant 
Government departments on the safe and sound 
condition of the new signalling system and new trains, the 
new signalling system and trains were commissioned on  
6 February 2021.

On 3 March 2020, MTR released to the public the 
investigation report detailing the train derailment near 
Hung Hom Station in September 2019. Investigators 
concluded that the derailment was caused by dynamic 
track gauge widening at a turnout near the station. 
Following the release of the report, the Company took 
immediate actions to prevent similar incidents. 

Enhancing the Customer Service Experience

MTR places great emphasis on delivering a world-class 
customer experience, and the year under review saw 
us once again embark upon a number of enhancement 
projects for our trains and stations. In line with one 
of our core strategic pillars, we are also keen on areas 
such as smart mobility as well as smart operations and 
maintenance to drive our future growth.

Boosting Passenger Convenience
On 14 February 2020, we opened Phase 1 of the Tuen 
Ma Line, commencing services at the new stations of 
Hin Keng and Kai Tak as well as the expanded section of 

20

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Annual Report 2020

21

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisDiamond Hill Station. The average daily usage of these 
three stations was 125,000 passengers from opening to 
the end of 2020. 

During the pandemic we strove to balance public health 
with the need to maintain sufficient service, increasing 
and decreasing non-peak service based on social 
distancing requirements as well as work and school 
guidelines. We continue to monitor the situation  
closely to provide adequate service while also ensuring 
public health. 

Greater Comfort for Passengers
MTR has ordered 93 new heavy rail eight-car trains 
and 40 new light rail vehicles to retire older trains and 
vehicles before their life expiry. Nine new heavy rail 
trains have been delivered and two more are scheduled 
to be delivered by early 2021. The first two new light rail 
vehicles were put into service in November 2020; eight 
more have been delivered and were undergoing testing 
and commissioning as at the end of 2020.

Since 2017, we have been systematically replacing 
chillers throughout our stations and depots to ensure 
comfortable environments for passengers and staff. This 
work is expected to be completed in 2023.

We are also upgrading our signalling system to increase 
service capacity. Software revamping and assurance work 
on the Tsuen Wan Line signalling system is progressing 
slowly, further compounded by COVID-19 lockdown 
measures imposed at the contractor’s office in Canada. 
Work is also underway on the replacement of the 
signalling systems for the Island, Kwun Tong and Tseung 
Kwan O lines. Work on the signalling of the Tung Chung 
and Disneyland Resort lines as well as Airport Express will 
be planned together with the Tung Chung Line Extension 
under RDS 2014.

Enhancing Station Facilities 
To provide greater comfort and convenience for 
passengers, we opened new public toilets and baby care 
rooms at the stations along Phase 1 of the Tuen Ma Line 
in February 2020 as well as Yau Ma Tei and North Point 
stations in June 2020 and September 2020, respectively. 
We also continued to install drinking water dispensers at 
selected stations to meet passenger needs and reduce 
plastic waste. New external lifts and escalators were 
provided to further improve barrier-free access at stations. 
Over 100 passenger lifts across the network have now 
been equipped with “contactless” lift button sensors to 
protect our customers during the pandemic. 

To help passengers stay connected while on the go, our 
free Wi-Fi coverage was expanded during the year from 
station hotspots to all station platform and concourse 
areas. We continued to increase the number of mobile 
charging spots available in stations, including USB 
charging sockets and wireless charging pads. There are 
now mobile charging facilities at 29 stations, including all 
interchange stations. 

Smart Mobility to Enhance Customer Journeys
MTR is committed to keeping abreast of technologies 
and trends that can help communities stay connected 
and ride smart. The new MTR Mobile features railway 
and other transport information and functions, news and 
offers from MTR Malls and station shops, and a variety of 
lifestyle content. Its MTR Points loyalty scheme enables 
customers to earn and redeem MTR Points for free rides 
and other attractive rewards. The “Next Train” function 
now shows estimated times of arrival for selected heavy 
rail and light rail lines. “Trip Planner” now recommends up 
to three journey options. “Traffic News” lets passengers 
enter their preferred time and date for a point-to-point 
route and informs them of any service disruptions 
through push notifications.

To digitalise and automate customer touchpoints and 
deliver a smarter, more seamless travel experience, 
a number of initiatives were introduced in 2020. For 
example, passengers can purchase monthly passes in 
advance via MTR Mobile and avoid queues. Students may 
now use the app to renew their “Student Status” on their 
Octopus cards and continue enjoying concessionary fares. 
Starting from 23 January 2021, passengers can tap the 
entry/exit gates with a QR code ticket on MTR Mobile or 
EasyGo on AlipayHK, marking a new milestone for MTR’s 
efforts to promote smart mobility. 

Smart Operations and Maintenance
In 2020, we continued to improve our services through 
innovation by introducing five AI-powered “smart 
trainee” robots to the Kai Tak Station operations team. 
Their functions include giving passengers directions, 
helping with journey planning, inspecting station 
facilities and carrying out cleaning tasks. We launched 
the InnoEtronic invention zone and robotics co-working 
space at Kowloon Bay Depot, a strategic partnership 
that explores innovative technologies for smart rolling 
stock maintenance. Automatic Air-conditioning Filter 
Cleaning Machines were installed at the Pat Heung and 
Chai Wan depots to replace tedious manual cleaning 

22

MTR Corporation

Annual Report 2020

23

CEO’S REVIEW OF OPERATIONS AND OUTLOOKand standardise filter cleaning quality and efficiency. 
We started trials for an Underframe Inspection Robot at 
Pat Heung Depot, which is designed to automate part 
of the rolling stock inspection process by using image 
recognition, AI and precise motion control to identify and 
report anomalies. We also started trialling a Smart Train 
Roof and Pantograph Monitoring System at Tuen Ma Line 
Phase 1, which automatically captures a complete image 
of the train pantograph and train roof and uses image 
recognition technology to identify potential anomalies 
and alert users to prevent further escalation of failure.

MTR has also been exploring and adopting smart asset 
management to improve the reliability of its railway 
services. We are currently trialling SmartChain,  

a blockchain-based platform that optimises supply chain 
management and workflow transparency. We developed 
an award-winning Maintenance Cloud System and 
Condition Monitoring Hardware to manage manpower 
and monitor train relay electronic performance in real 
time. Smart Train Planning, rolled out in October 2020, 
is a self-regulating AI platform using cloud technology 
that shortens train downtime by optimising train 
deployment and maintenance. A Digital Monitoring 
System for workshop processes is in development to 
help staff plan and monitor train maintenance. We 
also began using Smart Forms mobile app to digitise 
information and records, resulting in faster, higher-
quality maintenance work.

Station Commercial Businesses

HK$ million

Hong Kong Station Commercial Businesses
Station Retail Rental Revenue
Advertising Revenue
Telecommunication Income
Other Station Commercial Income
Total Revenue
EBITDA
EBIT
EBITDA Margin (in %)
EBIT Margin (in %)

Year ended 31 December

2020

2,021
516
640
92
3,269
2,760
2,502
84.4%
76.5%

2019

Inc./(Dec.) %

4,800
1,130
743
126
6,799
6,119
5,122
90.0%
75.3%

(57.9)
(54.3)
(13.9)
(27.0)
(51.9)
(54.9)
(51.2)
(5.6)% pts.
1.2% pts.

In 2020, total revenue from all Hong Kong station 
commercial activities decreased by 51.9% to HK$3,269 
million. This was mainly due to rental concessions granted 
to tenants who were affected by station closures and 
suspended cross-boundary rail services following border 
shutdowns, as well as rental concessions granted to other 
station shop tenants during the COVID-19 outbreak. 

During the year, COVID-19 caused steep declines in 
tenant business at MTR stations due to anti-pandemic 
measures, travel restrictions and the weak economic 
environment, which greatly reduced store business 
and almost completely eliminated overseas and 
cross-boundary tourism. Advertising revenue was also 
significantly impacted. To address these issues, MTR 
offered more aggressive advertising sales packages as 
well as solutions encouraging tenants to use more 
online-offline retail, which enables customers to receive 
offers digitally and fulfil them in-store, thus driving 

sales while reducing face-to-face interaction. We also 
digitalised our advertising panels and back-end system 
to boost the visual appeal and digital creativity of our 
advertising offerings for advertisers.

Rental concessions and the closure of duty free shops in 
border stations resulted in a 57.9% decrease in station 
retail rental revenue to HK$2,021 million. In addition 
to rental concessions granted to tenants affected by 
the suspended cross-boundary rail services, MTR also 
offered rental relief to small to medium tenants in other 
station shops by granting half-month reductions of 
their rents from February to April 2020. Rental relief 
for large corporations was considered on a case-by-
case basis. From May to December 2020, we continued 
offering rental relief to all tenants. Rental reversion and 
average occupancy rates in 2020 for station kiosks were 
approximately -8% and 98.3%, respectively.

22

MTR Corporation

Annual Report 2020

23

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisDuring the year, the Company continued to employ 
innovative marketing promotions to stimulate retail 
activity. The MTR Points loyalty scheme, introduced in 
May 2020, encourages customers to ride on MTR, make 
purchases at designated station shops and MTR Malls, 
and redeem gifts with earned MTR Points. We also 
launched promotional campaigns from time to time, 
including special offers from station shops and MTR Malls 
to boost sales. Meanwhile, our two “v-smart” unmanned 
automated station shops at Kowloon and Tsing Yi stations 
continued to offer customers a new retail experience.

As at 31 December 2020, the lease expiry profile of 
our station kiosks (including duty free shops) by area 
occupied was such that approximately 32% will expire in 
2021, 47% in 2022, and 21% in 2023 and beyond.

In terms of trade mix, food and beverage accounted for 
approximately 22% of the leased area of our station kiosks 
(excluding duty free shops), followed by cake shops 16%, 

convenience stores 14%, passenger services 11% and 
others 37% as at 31 December 2020.

Revenue from advertising decreased by 54.3% to 
HK$516 million in 2020 as the COVID-19 outbreak 
resulted in steep declines in tourism and retail sales, 
causing advertisers to postpone or cancel campaigns. 
To drive sales in a difficult market, the Company offered 
value-added packages to capture limited budgets and 
late bookings. 

Telecommunications revenue decreased by 13.9% to 
HK$640 million in 2020. This was attributed to the special 
fee concession given during the COVID-19 pandemic and 
subsequent economic downturn as well as the revised fee 
due to contract renewal. Our project to increase capacity 
by installing a new commercial telecom system at 31 of 
our stations is well underway with 26 stations completed 
as at 31 December 2020. Some telecom operators had 
launched 5G services at 40 stations as at year-end.

Property Businesses

Property Rental and Management

HK$ million

Hong Kong Property Rental and  

Property Management Businesses

Revenue from Property Rental
Revenue from Property Management
Total Revenue
EBITDA
EBIT
EBITDA Margin (in %)
EBIT Margin (in %)

Year ended 31 December

2020

2019

Inc./(Dec.) %

4,817
237
5,054
4,204
4,185
83.2%
82.8%

4,833
304
5,137
4,286
4,264
83.4%
83.0%

(0.3)
(22.0)
(1.6)
(1.9)
(1.9)
(0.2)% pt.
(0.2)% pt.

Property rental revenue decreased by 0.3% year on year 
to HK$4,817 million in 2020. This was mainly due to relief 
measures provided to tenants during the pandemic, 
which were granted on a case-by-case basis with priority 
given to small to medium tenants. However, these 
concessions were partially offset by the incremental 
contribution from our newly opened and acquired 
shopping malls. In 2020, MTR shopping malls recorded 
a negative rental reversion of approximately 21% due to 
adverse retail sentiment. Our shopping malls (other than 
The LOHAS, which was opened in August 2020)  
and the Company’s 18 floors in Two International 
Finance Centre had average occupancy rates of 99%  
and 98%, respectively. 

As at 31 December 2020, the lease expiry profile of our  
shopping malls by area occupied was such that 
approximately 33% will expire in 2021, 30% in 2022,  
20% in 2023, and 17% in 2024 and beyond.

In terms of trade mix as at 31 December 2020, food 
and beverage accounted for approximately 29% of the 
leased area of our shopping malls, followed by fashion, 
beauty and accessories 22%, services 22%, leisure 
and entertainment 17%, and department stores and 
supermarkets 10%.

Steep declines in tourist traffic and domestic spending 
negatively impacted our mall rental business, while 
work-from-home arrangements and the weak economic 

24

MTR Corporation

Annual Report 2020

25

CEO’S REVIEW OF OPERATIONS AND OUTLOOKenvironment adversely affected our office tenants’ 
business expansion plans and reduced their space 
requirements. We remained keenly attuned to the 
business difficulties faced by our mall tenants, particularly 
those operating in food and beverage and discretionary 
segments, collaborating with them on initiatives such as 
loyalty and redemption programmes to boost business. 
We helped e-commerce and online merchants open pop-
up stores at our properties to help drive mall traffic. We 
are also considering widening the trade mix in our malls 
to further diversify our offerings.

During the year the Company held a number of marketing 
programmes across its commercial portfolio to drive sales. 
Many of these were conducted via MTR Mobile, which 
delivers news and offers related to shopping, dining and 
parking services at MTR Malls. 

In August 2020, MTR opened Phase 1 of The LOHAS 
shopping mall to support the daily needs of residents. 
Phase 2 was opened in November 2020 with a cinema, a 
new retail pop-up zone, and a series of smart services and 
digital interactive motion zones. In 2020, the Company 
also acquired the remaining economic interests in Telford 
Plaza II and PopCorn 2 shopping centres and now holds 
100% interest in both, alleviating the impact of COVID-19 
and the economic downturn through increased rental 
income. Repartitioning work for the fourth and fifth levels 
of Telford Plaza II has been completed, and all shops are 
now open.

Property management revenue in Hong Kong decreased 
by 22.0% to HK$237 million compared to 2019.

Property Development and Tendering

Hong Kong property development profit for the year was 
HK$5,442 million, which was primarily derived from the 
surplus proceeds from LOHAS Park Package 6 and sales of 
inventory units.

Pre-sales activities of MTR properties have progressed 
well for The Pavilia Farm I and The Pavilia Farm II, both 
located at Tai Wai Station, with approximately 97% and 
95%, respectively, of units sold as at 31 December 2020. 
Also as at 31 December 2020, approximately 70% of units 
at SEA TO SKY (LOHAS Park Package 8) and 97% of units at 
MARINI, GRAND MARINI and OCEAN MARINI (LOHAS Park 
Package 9) had been sold. Pre-sale for LP10 (LOHAS Park 
Package 10) commenced in January 2021.

West Rail property sales activities for Cullinan West III (Nam 
Cheong Station) and Sol City (Long Ping Station (South)), 
where we act as the agent for the Kowloon-Canton Railway 
Corporation, also continue. The application for pre-sale 
consent for Yuen Long Station property development 
(Phase 1) is in progress.

In February 2020, MTR awarded the tender for LOHAS Park 
Package 12 to a subsidiary of Wheelock and Company 
Limited. In October 2020, the Company awarded the 
tender for LOHAS Park Package 13 to a consortium 
formed by Sino Land Company Limited, Kerry Properties 
Limited, K. Wah International Holdings Limited and China 
Merchants Land Limited. In January 2021, the Company 
awarded the tender for The Southside Package 5 to a 
consortium formed by New World Development Company 
Limited, Empire Development Hong Kong (BVI) Limited, 
CSI Properties Limited and Lai Sun Development Company 
Limited. For the Ho Man Tin Station Package 1 property 
development project, a novation agreement has been 
reached between MTR Corporation Limited, Goldin 
Properties Holdings Limited and Great Eagle Group. The 
Company will work together with Great Eagle Group to 
bring this project to completion.

GROWING OUR  
HONG KONG BUSINESSES
MTR’s “Hong Kong core” business pillar is supported 
by the “Rail Plus Property” model, which enables the 
Company, its shareholders and stakeholders to benefit 
from the city’s growing transport links as well as their 
associated urban development. The year under review 
saw us continue to grow our Hong Kong business 
through the Shatin to Central Link and the new projects 
under Government’s RDS 2014. 

Shatin to Central Link
The 17-km Shatin to Central Link, a Government project 
managed by MTR, is a vital infrastructure initiative that 
will greatly enhance the existing railway network and 
reduce travel times between major population centres in 
Hong Kong. 

As at 31 December 2020, the Tai Wai to Hung Hom 
section of the Shatin to Central Link was 99.99% 
complete. Phase 1 of the Tuen Ma Line, which connects 
communities around Hin Keng, Diamond Hill and Kai Tak 

24

MTR Corporation

Annual Report 2020

25

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysisstations, opened in February 2020. The full opening of the 
Tuen Ma Line, which will connect Phase 1 with the West 
Rail Line via Sung Wong Toi, To Kwa Wan, Ho Man Tin 
and Hung Hom stations, is expected in the third quarter 
of 2021. Trial operations of the full Tuen Ma Line began 
in January 2021, marking a major milestone towards the 
commencement of passenger service.

As the existing East Rail Line will connect with the future 
Hung Hom to Admiralty section, its signalling system 
must be upgraded for compatibility with the extension. 
As reported earlier, the introduction of the new signalling 
system was put on hold in September 2020 and the 
system was finally commissioned in February 2021 
following the satisfactory completion of all further testing 
and approvals from relevant Government departments. 
After reviewing the report of the investigation panel, 
the Company has established a dedicated “Shatin to 
Central Link Technical and Engineering Assurance 
Team” to monitor the project from both technical and 
service readiness perspectives, as well as to identify 
any important potential issues regarding the project’s 
remaining works for timely reporting and follow-up. 
A new Service Reliability Report will also be introduced 
as part of Government’s reviewing mechanism of 
the commissioning of new lines to ensure the timely 
reporting and handling of issues with potentially 
significant reliability impacts. The Company will also 
implement other recommendations made in the report of 
the investigation panel.

The Hung Hom to Admiralty section was 91.2% complete 
as at 31 December 2020. In July 2020, we completed 
track-laying works for the Hung Hom Station to Admiralty 
Station section, and a topping-out ceremony for 
Exhibition Centre Station was held in November 2020. 
Due to the major challenges encountered, the targeted 
opening date of the first quarter of 2022 is significantly at 
risk. The Company is working to the best of its ability to 
open the line at the earliest opportunity. 

On 12 May 2020, Government released the Final Report of 
the COI into the Construction Works at and near the Hung 
Hom Station Extension under the Shatin to Central Link. 
According to the COI report, the relevant structures at and 
near the Hung Hom Station Extension are safe and fit for 
purpose with the completion of suitable measures. These 
measures were completed in mid-2020. Separately, the 
EAT report also concluded that it is safe in practical terms 

to use the related built structures at Hung Hom Station 
for their intended purposes after the implementation of 
suitable measures.

The Group has made a provision of HK$1.4 billion for the 
estimated additional cost to the Company of continuing 
to comply with its project management responsibilities in 
its consolidated profit and loss account for the year ended 
31 December 2020. Further details can be found in note 
21B to the Consolidated Accounts of this Annual Report.

Other New Railway Projects
Working under the RDS 2014 framework for the future 
development of Hong Kong’s railway network which 
will potentially add 35 km to our network, we were 
invited by Government in April, May and December 
2020 to proceed with the detailed planning and design 
of the Tung Chung Line Extension, Tuen Mun South 
Extension, and Kwu Tung Station and the Northern Link, 
respectively. We awarded the design consultancies for 
the Tung Chung Line Extension and Tuen Mun South 
Extension in June and October 2020, respectively, and 
have proceeded with ground investigation works and 
environmental impact assessments. Procurement of 
the design consultancies for Kwu Tung Station and the 
Northern Link has commenced.

In May 2020, we submitted a proposal to Government 
for the Hung Shui Kiu Station project, and we continue to 
provide further information and details to Government. 
We also submitted a project proposal for the South Island 
Line (West) in December 2020. We are currently working 
alongside Government to address technical challenges on 
the East Kowloon Line and North Island Line projects.

Expanding the Property Portfolio

Investment Properties

Our shopping centres in Tai Wai and Wong Chuk Hang 
(now named “The Southside”) are expected to open 
in 2023. These two new malls will add 107,620 square 
metres to the attributable GFA of our existing retail 
portfolio as at 31 December 2020, representing an 
increase of approximately 30%.

Residential Property Development

Our 17 new residential property projects under 
development are expected to deliver over 23,000 units 
to the market in the coming five years, supporting 
Government’s efforts to increase housing supply. 

26

MTR Corporation

Annual Report 2020

27

CEO’S REVIEW OF OPERATIONS AND OUTLOOKWe have been invited by Government to proceed with the 
technical studies on the Siu Ho Wan Depot site topside 
development, which will provide about 20,000 residential 
units in the medium to long term, about half of which 
will be Subsidised Sale Flats. The development will also 
provide community facilities and a 30,000-square-metre 
shopping mall. The design and planning of advance 
works have commenced. 

The draft Outline Zoning Plans for the Tung Chung 
Traction Substation site and Pak Shing Kok Ventilation 

Building site were gazetted in June 2020. Subject to 
completion of the rezoning process and the subsequent 
land grant for development, we will tender out these two 
sites in the next 12 months or so. Subject to our entering 
into a project agreement with Government, we will 
tender out Tung Chung East Station Package 1 in the next 
12 months or so. Meanwhile, we are also exploring the 
development potential of sites along existing and future 
railway lines, including the Tuen Mun South Extension, 
Kwu Tung Station and Northern Link.

MAINLAND OF CHINA AND INTERNATIONAL BUSINESSES
MTR’s Mainland of China and International businesses 
together represent one of the three strategic pillars 
of our Corporate Strategy. In 2020, it served a total of 
approximately 1.38 billion passengers in the Mainland 
of China, Macao, Europe and Australia through various 

subsidiaries and associates. While COVID-19 affected 
passenger numbers, patronage losses had varied impacts 
on our financial performance depending on the business 
models for different business contracts.

Mainland of China and International Businesses

Mainland of China and Macao 
Railway, Property Rental  
and Property
Management Businesses

International Railway Businesses

Total

2020

2019 Inc./(Dec.) %

2020

2019 Inc./(Dec.) %

2020

2019 Inc./(Dec.) %

1,836
224
212

1,881
529
517

(2.4)
(57.7)
(59.0)

19,592
309
49

19,204
796
572

2.0
(61.2)
(91.4)

21,428
533
261

21,085
1,325
1,089

1.6
(59.8)
(76.0)

212

(59.0)
517
12.2% 28.1% (15.9)% pts.
11.5% 27.5% (16.0)% pts.
(63.1)
472

174

61
1.6%
0.3%
(4)

412
4.1%
3.0%
200

(85.2)
(2.5)% pts.
(2.7)% pts.
n/m

273
2.5%
1.2%
170

(70.6)
929
6.3% (3.8)% pts.
5.2% (4.0)% pts.
(74.7)
672

844
363

1,005
457

(16.0)
(20.6)

63
61

(403)
(403)

n/m
n/m

907
424

602
54

50.7
685.2

1,056

1,522

(30.6)

124

9

1,277.8

1,180

1,531

(22.9)

Year ended 31 December
HK$ million
Recurrent Businesses

Subsidiaries
Revenue
EBITDA
EBIT
EBIT  

(Net of Non-controlling Interests)

EBITDA Margin (in %)
EBIT Margin (in %)
Recurrent Business Profit/(Loss)

Associates and Joint Venture
Share of EBIT
Share of Profit/(Loss)
EBIT of Subsidiaries (Net of  
Non-controlling Interests)  
and Share of EBIT of  
Associates and Joint Venture

(Loss)/Profit Attributable to Shareholders of the Company

– Arising from Recurrent Businesses (before Business Development Expenses)
– Business Development Expenses
– Arising from Recurrent Businesses (after Business Development Expenses)
– Arising from Mainland of China Property Development
– Arising from Underlying Businesses

594
(183)
411
65
476

726
(201)
525
49
574

(18.2)
(9.0)
(21.7)
32.7
(17.1)

n/m:  not meaningful 

In the Mainland of China and Macao, recurrent business 
profit from our railway, property rental and property 
management subsidiaries decreased by 63.1% to 
HK$174 million in 2020. This was mainly due to  

COVID-19’s impact on fare revenue from Shenzhen 
Metro Line 4 (“SZL4”) as well as rental concessions 
granted to our shopping mall tenants.

26

MTR Corporation

Annual Report 2020

27

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisIn our International businesses, recurrent business loss 
from our railway subsidiaries was HK$4 million for the 
year compared to the recurrent business profit of HK$200 
million in 2019. This was mainly due to lower farebox 
revenue from Metro Trains Melbourne Pty. Ltd. and 
MTRX (formerly known as MTR Express) due to COVID-19 
and an initial operating loss by our O&M business at 
Sydney Metro North West. These impacts were partially 
offset by much-improved operating performance from 
Stockholms pendeltåg.

Our share of profits from our associates and joint venture 
increased to HK$424 million in 2020 from HK$54 million 
in the previous year. This was mainly due to the one-off 
onerous contract provision of HK$436 million made in 
2019 for First MTR South Western Trains Limited, which 
was offset somewhat by the negative impact of COVID-19 
in our Hangzhou and Beijing operations.

Excluding Mainland of China property development, our 
railway, property rental and management subsidiaries 
(after business development expenses), together with 
our associates and joint venture outside of Hong Kong, 
contributed a net after-tax profit of HK$411 million in 
2020 on an attributable basis. This represented a decrease 
of 21.7% compared with 2019.

Railway Businesses in the  
Mainland of China

Beijing

In Beijing, our associate operates Beijing Metro Line 4 
(“BJL4”), the Daxing Line, the first three phases of Beijing 
Metro Line 14 (“BJL14”), and the Northern and Middle 
sections of Beijing Metro Line 16 (“BJL16”). COVID-19 
impacted patronage of all lines during the year. 

Construction of the full BJL14 and BJL16 continued during 
the year. BJL16 Middle Section opened in December 2020. 
BJL14 full line and first phase of Beijing Metro Line 17 are 
scheduled to open in late 2021. BJL16 full line is expected 
to open in late 2022 at the earliest.

Shenzhen

SZL4, operated by our wholly owned subsidiary, saw a 
decline in patronage in 2020 due to COVID-19. There 
has been no increase in fares at SZL4 since we began 

operating the line in 2010. In July 2020, the Shenzhen 
Municipal Government publicised a fare adjustment 
framework for the Shenzhen Metro network that will take 
effect on 1 January 2021 for five years. This framework is 
expected to enable the establishment of a fare-setting 
mechanism and the procedures for fare adjustment. 
However, if a suitable fare increase and adjustment 
mechanism are not implemented soon, the long-term 
financial viability of this line will be impacted.

The Company signed the O&M agreement for the SZL4 
North Extension in 2020, and the extension formally 
opened on 28 October 2020. 

Hangzhou

Our businesses in Hangzhou include Hangzhou Metro 
Line 1 (“HZL1”), the HZL1 Xiasha Extension and HZL5. 
HZL1 Phase 3 (Airport Extension) formally opened at 
the end of December 2020. The full HZL5 commenced 
operation in April 2020. 

Property Businesses in the  
Mainland of China
At the Tiara – the residential development at Shenzhen 
Metro Longhua Line Depot Site Lot 1 – more than 98% of 
units have been sold and handed over to buyers. 

COVID-19 negatively impacted the occupancy rates 
and patronage of Ginza Mall in Beijing and TIA Mall in 
Shenzhen. The Company granted rental concessions to 
eligible tenants to help them withstand the impact of 
business disruption caused by the pandemic.

In Tianjin, project completion for the Beiyunhe Station 
shopping centre development has been delayed to 
2024 as additional works are required for railway safety 
assurance during basement construction.

Macao Railway Business
MTR operates and maintains Macao’s first rapid transit 
system, the Macao Light Rapid Transit Taipa Line, which 
opened in December 2019. We also provide project 
management and technical support to other light rail 
lines and extensions in the city.

28

MTR Corporation

Annual Report 2020

29

CEO’S REVIEW OF OPERATIONS AND OUTLOOKGrowth Outside of Hong Kong
In Shenzhen, the consortium led by our wholly owned 
subsidiary was awarded the tender for the Shenzhen 
Metro Line 13 PPP project, which covers investment, 
construction and O&M for a period of 30 years following 
anticipated completion in 2023. The formal PPP contract 
was signed on 30 October 2020. In Chengdu, the 
Company set up a new company with Chengdu Rail 
Transit Group to explore and develop station commercial 
and related businesses in the city. In Hangzhou, our 
rolling stock maintenance company with the CRRC 
Hangzhou Digital Technology Co., Ltd consortium won 
the contracts for the rolling stock fleet overhaul for certain 
lines in Hangzhou and Shenzhen.

Discussions are on-going regarding potential cooperation 
opportunities in the Guangdong-Hong Kong-Macao 
Greater Bay Area to build transport infrastructure as well 
as property and community projects. The Company has 
been involved as the Transit Oriented Development 
(“TOD”) advisor of Dongguan Binhaiwan New Area 
Government for the conceptual planning of the High 
Speed Rail Binhaiwan Station TOD. We are also exploring 
opportunities for rail-related projects in other Greater Bay 
Area cities. Leveraging our experience, we will continue 
to play an active role in the integrated development and 
TOD of the Greater Bay Area.

In March 2021, we jointly secured the land use right for a 
TOD site in the south of Hangzhou West Station together 
with our partners. This project is a mixed-use property 
development comprising serviced apartment, office, retail 
and hotel components and has a total developable GFA of 
approximately 688,210 square metres. The Company has 
a 10% interest in the project with an equity investment of 
RMB350 million.

In Sweden, our subsidiary was awarded the O&M 
concession for the Mälartåg train service in December 
2020. Our subsidiary will start running this service in 
December 2021 for an eight-year operating period with 
a one-year extension option. Currently, there are legal 
challenges from other bidders against the tender process.

Europe Railway Business 

United Kingdom

In London, our wholly owned subsidiary operates the 
Crossrail operating concession under the TfL Rail brand. 
MTR continues to support the phased opening of TfL Rail, 
which will be renamed Elizabeth Line upon the opening 
of the Central Operating Section. Although ridership 
has fallen, TfL Rail services have managed to minimise 
the risks presented by COVID-19. Our financial interest 
is reasonably protected as this concession has no fare 
revenue risks.

Our associate operates the South Western Railway (“SWR”) 
franchise, one of the largest rail networks in the UK. 
Services for the SWR were also reduced during lockdown 
as a result of COVID-19. SWR was transitioned into the 
Emergency Recovery Measures Agreement in September 
2020 for a period spanning to May 2021.

Sweden

MTR is the largest rail operator in Sweden by passenger 
volume. It operates three rail businesses via wholly owned 
subsidiaries: Stockholm Metro (Stockholms tunnelbana), 
MTRX and the Stockholm commuter rail service 
(Stockholms pendeltåg). 

During the pandemic, Stockholm Metro continued to 
run a full service with strong operational performance. 
MTRX has been operating a reduced service since March 
2020 due to travel restrictions and decreased demand. 
Stockholms pendeltåg continued to run a full service 
while recording high punctuality.

Australia Railway Business
Patronage for the Melbourne metropolitan rail network 
decreased sharply in 2020 amid the COVID-19 outbreak. 
Our subsidiary reached an agreement with the State 
government in May 2020 on financial support to ease the 
effects of the pandemic.

Sydney Metro North West continued to run a full service 
in 2020. Although patronage was affected by COVID-19, 
there is no fare revenue risk according to the terms of 
this franchise. Service performance continued to improve 
throughout the year. The Sydney Metro City & Southwest 
project continued to move forward with milestones 
achieved as planned despite some restrictions on the 
flows of people and materials between countries as a 
result of COVID-19.

28

MTR Corporation

Annual Report 2020

29

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisFINANCIAL REVIEW

In addition to the above brief report of the Group’s results and operations, this section discusses and analyses such results 
in more details.

Profit and Loss

HK$ million

Total Revenue
Recurrent Business (Loss)/Profitζ

EBIT

Hong Kong Transport Operations

Hong Kong Station Commercial Businesses 

Hong Kong Property Rental and Management Businesses

Mainland of China and International Railway, Property Rental and 

Management Subsidiaries

Other Businesses, Project Study and Business Development Expenses 

Share of Profit of Associates and Joint Venture

Total Recurrent EBIT

Interest and Finance Charges

Income Tax 

Non-controlling Interests

Recurrent Business (Loss)/Profit

Property Development Profit (Post-tax)

Hong Kong

Mainland of China

Property Development Profit (Post-tax)

Underlying Business Profitε

Investment Property Revaluation (Loss)/Gain

Net (Loss)/Profit Attributable to Shareholders of  

the Company

Year ended 31 December

Inc./(Dec.)

2020

42,541

2019

HK$ million

54,504

(11,963)

%

(21.9)

(5,408)

2,502 

4,185 

261

(1,949)

605

196

(1,097)

(237)

12

(1,126)

5,442

65

5,507

4,381 

(9,190)

(591)

5,122

4,264

1,089

(2,353)

288

7,819

(939)

(1,740)

(160)

4,980

5,531

49

5,580

10,560

1,372

(4,817)

(2,620)

(79)

(828)

404

317

 (7,623)

158

(1,503)

(172) 

(6,106)

(89)

16

(73)

(6,179) 

(10,562)

(815.1) 

(51.2)

(1.9)

(76.0)

17.2 

110.1 

(97.5)

16.8

(86.4)

n/m

n/m

(1.6)

32.7 

(1.3)

(58.5) 

n/m

(4,809)

11,932

(16,741)

n/m

ζ: 

Recurrent business (loss)/profit represents (loss)/profit from the Group’s Hong Kong transport operations, Hong Kong station commercial businesses, Hong Kong 
property rental and management businesses, Mainland of China and international railway, property rental and management businesses and other businesses.

Underlying business profit represents (loss)/profit from the Group’s recurrent businesses and property development businesses.

ε: 
n/m:  not meaningful 

Total Revenue
The adverse impact of the on-going COVID-19 pandemic 
and the deterioration of the general economic 
environment on the Group’s businesses has been 
unprecedented. Total revenue of the Group in 2020 
was HK$42,541 million, decreased by 21.9% when 
compared to 2019, mainly due to the adverse impact of 
the COVID-19 pandemic on fare revenue of our Hong 
Kong transport operations (“HKTO”), as well as decrease 
in rental revenue of our Hong Kong station commercial 
businesses (“HKSC”). 

Recurrent Business Loss 
Various measures implemented by governmental 
authorities in Hong Kong and globally to address the 
COVID-19 pandemic have resulted in a significant 
reduction in domestic and international travel demand 
and consumer spending. Furthermore, prolonged 
closures of major passenger boundary crossings between 
Hong Kong SAR and the Mainland of China have further 
adversely impacted the Group’s recurrent businesses. As a 
result, the Group reported a loss of HK$1,126 million in its 
recurrent businesses in 2020, as compared with a profit of 
HK$4,980 million in 2019.

30

MTR Corporation

Annual Report 2020

31

CEO’S REVIEW OF OPERATIONS AND OUTLOOKEBIT
EBIT of HKTO decreased drastically by HK$4,817 million 
resulting in a loss of HK$5,408 million, mainly due 
to substantial reduction of 31.5% in total patronage 
resulting from the COVID-19 pandemic and related 
governmental measures such as the closure of several 
boundary crossings between Hong Kong SAR and the 
Mainland of China (including the crossings at Lo Wu, 
Lok Ma Chau and Hong Kong West Kowloon stations, 
as well as the Intercity through train control point at 
Hung Hom Station), social distancing, work-from-home 
arrangements, school closures, entry immigration 
controls and quarantine measures.

EBIT of the HKSC decreased by 51.2% to HK$2,502 
million, mainly due to profit and loss impact of rental 
concessions granted to duty free shop concession 
holders and other station kiosks as a result of the closure 
of several boundary crossings between Hong Kong 
SAR and the Mainland of China, as well as retail tenants 
of station kiosks in domestic lines whose businesses 
have been adversely affected by reduced footfall in 
stations, and coupled with the significant drop in our 
advertising revenue.

EBIT of the Hong Kong property rental and management 
businesses slightly decreased by 1.9% to HK$4,185 
million, mainly due to profit and loss impact of rental 
concessions granted to retail mall tenants, but mostly 
offset by profit contribution from our new shopping 
mall, The LOHAS, opened by phases in August and 
November 2020 and the remaining economic interests of 
Telford Plaza II and PopCorn 2 acquired in March 2020.

EBIT of our Mainland of China and international railway, 
property rental and management business subsidiaries 
have also been adversely affected but to varying degrees 
(with Melbourne Train being affected the most) due 
to the severity of COVID-19 pandemic and related 
governmental measures in different cities we operate, 
resulting in a decrease in EBIT by 76.0% to HK$261 million. 

EBIT of other businesses, project study and business 
development expenses reported a loss of HK$1,949 
million in 2020 (2019: a loss of HK$2,353 million). The loss 
in 2020 was mainly due to a provision of HK$1.4 billion 
made in respect of the additional project management 

cost of the Shatin to Central Link (“SCL”) project in Hong 
Kong and the loss incurred by Ngong Ping 360 due to 
service suspension as a result of the COVID-19 pandemic. 
On the other hand, the loss in 2019 was mainly due to 
a provision of HK$2 billion made in respect of the Hung 
Hom Incidents of the SCL project. 

Share of Profit of Associates and Joint Venture
Share of profit of associates and joint venture was HK$605 
million in 2020, compared to a profit of HK$288 million 
in 2019 which included a provision of onerous contract 
of HK$436 million made in respect of the South Western 
Railway franchise agreement in the United Kingdom. If 
the provision in 2019 had been excluded, the share of 
profit in 2020 would have decreased by HK$119 million 
or 16.4% when compared with 2019, mainly due to the 
adverse financial impact of the COVID-19 pandemic on 
our associate in Hangzhou as well as Octopus Holdings 
Limited in Hong Kong, partly offset by the incremental 
profit contribution from our joint venture of HZL5 with 
full line operation since April 2020.

Property Development Profit (Post-tax)
Property development profit (post-tax) slightly decreased 
from HK$5,580 million in 2019 to HK$5,507 million in 
2020, which was mainly derived from the share of surplus 
proceeds of LP6 (LOHAS Park Package 6) as well as sales of 
inventory units.

Investment Property Revaluation Loss
Revaluation of the Group’s investment properties in  
Hong Kong and Mainland of China, which was 
performed by independent professional valuation 
firms, resulted in a revaluation loss of HK$9,190 million 
in 2020, compared to a revaluation gain of HK$1,372 
million in 2019. The revaluation loss, being a non-cash 
item, mainly reflected the decrease in reversionary rent 
as a result of the COVID-19 and the deterioration of 
general economic environment. 

Net Loss Attributable to Shareholders of  
the Company
Taking into account the Group’s recurrent businesses, 
property development businesses and investment 
property revaluation, the Group reported a net loss 
attributable to shareholders of the Company of HK$4,809 
million in 2020, compared to a net profit of HK$11,932 
million in 2019.

30

MTR Corporation

Annual Report 2020

31

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisFinancial Position

HK$ million

Net Assets

Total Assets

Total Liabilities

Gross Debt^

Net Debt-to-equity Ratioδ

As at
31 December
2020

As at
31 December
2019

Inc./(Dec.)

HK$ million

176,981

290,574

113,593

50,340

22.5%

186,798

289,214

102,416

39,456

15.4%

 (9,817)

1,360

11,177

10,884

 %

(5.3) 

0.5 

10.9 

27.6

7.1% pts

^: 
δ: 

Gross debt represents loans and other obligations and short-term loans.
Net debt-to-equity ratio represents net debt of HK$39,887 million (2019: HK$28,764 million), which comprises loans and other obligations, short-term loans, obligations 
under service concession and loan from holders of non-controlling interests net of cash, bank balances and deposit in the consolidated statement of financial position, 
as a percentage of the total equity of HK$176,981 million (2019: HK$186,798 million).

Net Assets
Our financial position remains strong. The Group’s net 
assets decreased by 5.3% from HK$186,798 million as 
at 31 December 2019 to HK$176,981 million as at 31 
December 2020 mainly reflecting the revaluation loss of 
the Group’s investment property portfolio. 

Total Assets
Total assets increased slightly by 0.5% from HK$289,214 
million to HK$290,574 million. This was mainly due to a 
combination of:

• 

• 

increase in amounts due from related parties; 

increase in debtors and other receivables mainly due to:  
(i) the portion of rental concession granted yet to be 
amortised to the profit and loss account, and (ii) increase  
in property development receivables upon the 
recognition of the property development profit of LP6; 

• 

increase in service concession assets in respect of KCRC 
systems; and partly offset by

•  net decrease in investment properties as a result of the 
revaluation loss on our existing portfolio being partially 
offset by our acquisition of remaining 50% economic 
interests of Telford Plaza II and 30% in Popcorn 2.

Total Liabilities
Total liabilities increased by 10.9% from HK$102,416 
million to HK$113,593 million. This was mainly due to a 
combination of:

• 

• 

issuance of 10-year US$1.2 billion green bond, and net 
drawdown of loans and issuance of other bonds/notes; 

increase in creditors, other payables and provisions 
mainly due to: (i) advance cash received from property 
development packages, and (ii) provision of HK$1,371 
million made in respect of SCL project management 
cost; and partly offset by

•  decrease in amounts due to related parties due to 

lower variable annual payment as a result of revenue 
decrease during the year. 

Gross Debt and Cost of Borrowing
Gross debt of the Group (being loans and other 
obligations and short-term loans) increased by 27.6% to 
HK$50,340 million as at 31 December 2020. Weighted 
average borrowing cost of the Group’s interest-bearing 
borrowings was at 2.3% p.a., compared to 2.8% p.a.  
in 2019.

Net Debt-to-equity Ratio
Net debt-to-equity ratio increased by 7.1% points to 22.5%  
as at 31 December 2020 from 15.4% as at 31 December 
2019 due to (i) increase in borrowings to fund the 
acquisition of the remaining economic interests in Telford 
Plaza II and PopCorn 2, capital expenditure for our Hong 
Kong railways and related operations as well as the net 
cash used in operating activities, and (ii) decrease in 
equity mainly due to the revaluation loss on the Group’s 
investment property portfolio recognised.

32

MTR Corporation

Annual Report 2020

33

CEO’S REVIEW OF OPERATIONS AND OUTLOOKCash Flow

HK$ million

Net Cash (Used in)/Generated from Operating Activities after Fixed and Variable Annual Payments
Net Receipts from Property Development
Other Net Cash Outflow from Investing Activities
Net Borrowing/(Repayment) of Debts, Net of Lease Rental and Interest Payment
Dividends Paid to Shareholders of the Company
(Decrease)/Increase in Cash, Bank Balances and Deposits#

Year ended 31 December

2020

(2,561)
8,171
(9,326)
9,661
(6,808)

(872)

2019

13,988
5,916
(7,490)
(2,362)
(6,649)

3,286

#: 

Excluding effect of exchange rate change

Net Cash (Used in)/Generated from Operating 
Activities after Fixed and Variable Annual Payments
Net cash used in operating activities after fixed and 
variable annual payments for Hong Kong railway and 
related operations was HK$2,561 million, compared to net 
cash generated of HK$13,988 million in 2019, mainly due 
to decrease in operating profit resulting from the adverse 
impact of the COVID-19.

Net Receipts from Property Development 
Net receipts from property development were  
HK$8,171 million, comprising mainly cash receipts  
from LOHAS Park packages.

ENVIRONMENTAL, SOCIAL  
AND GOVERNANCE
Despite the challenges of the past year, MTR continued 
to implement ESG initiatives that contributed to the 
safety, environmental protection, health and wellbeing of 
the city it calls home. We also strove to ensure inclusion 
with services that are accessible to all, regardless of age 
or ability.

As one of the leading railway operators in the world, our 
priority is to provide convenient, efficient transport in an 
environmentally sound manner. In August 2020, we were 
proud to issue a new US$1.2 billion 10-year Green Bond, 
the largest single-tranche green bond for corporates 
in Asia-Pacific, to fund railway-related conservation 
and energy efficiency projects. During the year we also 
embarked upon a consultancy study that will help us 
develop a long-term roadmap for reducing greenhouse 
gas emissions; we aim to launch a comprehensive 
programme by 2021. We also published our Climate 
Change Strategy outlining our three-pronged approach 
to addressing this critical issue. 

To ensure that MTR safeguards the best interests of  
its shareholders and stakeholders, the Company strives 
to maintain the very highest standards of corporate 

Other Net Cash Outflow from Investing Activities 
Other net cash outflow from investing activities was 
HK$9,326 million, which mainly included capital 
expenditure of HK$9,249 million (comprising HK$5,226 
million for investments in additional assets for Hong Kong 
existing railways and related operations, HK$3,539 million 
for Hong Kong investment properties, HK$250 million for 
Hong Kong railway extension projects and HK$234 million 
for the Mainland of China and overseas subsidiaries). 

governance across all its businesses. Robust structures, 
mechanisms and management practices are in 
place to ensure responsible, ethical decision-making 
and transparency. 

Safety
As a major Hong Kong transport and property 
conglomerate, MTR places the highest priority on the 
health and safety of its customers, staff and visitors.  
Each year we seek to make improvements and 
enhancements wherever possible to ensure that we 
are upholding industry-leading safety standards, all in 
accordance with our comprehensive Corporate Safety 
Policy and best practices.

The year under review presented considerable 
challenges, from the public order events that carried 
over from 2019 to the rapid spread of COVID-19 from 
early 2020 onward. Demonstrating our emphasis on 
health and safety as well as our keen focus on employing 
the latest innovations and technologies, we employed 
vaporised hydrogen peroxide robots to deep-clean our 
trains and stations. We also applied a special coating 
on various points of frequent passenger contact to 
eliminate bacteria and viruses. 

32

MTR Corporation

Annual Report 2020

33

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisTo give our passengers added convenience and peace of 
mind, we made PPE such as face masks and hand sanitiser 
easily accessible by installing PPE vending machines at 14 
stations. To help ensure a reliable supply of quality face 
masks, MTR launched a production line at an ISO-certified 
cleanroom at Siu Ho Wan Depot that can produce more 
than 300,000 masks per month. During the year under 
review we also optimised our station and train ventilation, 
filter cleaning and replacement processes in our trains, 
stations and shopping malls. We also placed vending 
machines at 20 stations for the public to conveniently 
pick up free COVID-19 specimen collection packs.

The number of reportable events on our heavy rail and 
light rail networks decreased by 45% compared to 2019. 
The number of reportable events per million passengers 
carried on our heavy rail and light rail networks continued 
to improve, falling to 0.58 in 2020.

Enterprise Risk Management
Perhaps no year has underscored the importance 
of risk management more than 2020. To cope with 
unprecedented challenges, MTR’s business units have 
followed the Company’s Enterprise Risk Management 
framework in their day-to-day operations to ensure 
business continuity, health and safety. The Company’s 
risk profile, top risks and key emerging risks are regularly 
reviewed by the Executives and the Risk Committee and 
reported to the Board on a half-yearly basis. “Deep dive” 
reviews on selected key risk areas are conducted during 
the year, and risk mitigation measures are formulated or 
adjusted as necessary to ensure effective risk management. 

COVID-19 remains a significant risk to MTR and its business 
operations and is likely to remain so well into 2021. In 
2020, we introduced a host of initiatives to deal with the 
effects of the pandemic and get our operations back 
on track as effectively and efficiently as we can. Moving 
forward, we remain committed to staying abreast of the 
latest developments in order to control risks associated 
with the pandemic as much as possible and safeguard the 
well-being of our businesses and stakeholders.

HUMAN RESOURCES
As at 31 December 2020, MTR along with our subsidiaries 
employed 17,288 people in Hong Kong and 16,921 
people outside Hong Kong. Our associates employed an 
additional 17,121 people worldwide.

Our staff are our most valuable asset, and their dedication 
is key to MTR’s success. We provide competitive pay and 
benefits, short- and long-term incentive schemes, and a 
broad range of career development opportunities under 
the total reward framework to attract, retain and motivate 
our staff. We also recognise and reward our staff through 
a robust performance-based pay review mechanism as 
well as a variety of staff motivational schemes and awards. 
Our staff engagement efforts are reflected in our stable 
workforce, with the voluntary staff turnover rate in Hong 
Kong staying low at 3.4% in 2020. We provided an average 
of 4.8 training days per staff in Hong Kong during the year.

Amid the unprecedented challenges of COVID-19 and the 
weakened macro economy, our top priority is to ensure the 
health and safety of our staff, protect their jobs and ensure 
business sustainability. To safeguard our staff against the 
pandemic, we enhanced protective measures, initiated 
appropriate flexible work arrangements and organised 
programmes to enhance their total wellbeing. We have 
taken a prudent recruitment approach since early January 
2020 to meet our operational needs while containing costs.

MTR ACADEMY
Despite the challenges of operating during a pandemic, 
the MTR Academy was still able to deliver its programmes 
and expertise to railway professionals and global clients 
from the Mainland of China, Belt and Road countries and 
elsewhere via online learning and virtual examinations. In 
September 2020, the MTR Academy also began offering 
full-time diploma programmes.

OUTLOOK
COVID-19 is a global phenomenon that will have 
long-lasting impacts. In 2020, it posed unprecedented 
challenges to our business and operations and adversely 
affected the financial performance of the Group.

At the time of writing, travel restrictions, quarantine 
mandates, mask-wearing orders and social distancing 
guidelines are still in place to varying degrees as 
everyone works together to contain and eliminate the 
spread of COVID-19. Although vaccines have started to 
be administered around the world, it remains unclear 
how the current situation will develop over the coming 
months. The speed and magnitude of a global economic 
recovery remains highly dependent on the progress made 
in combatting the pandemic as well as the fiscal and 
monetary policies of various governments.

34

MTR Corporation

Annual Report 2020

35

CEO’S REVIEW OF OPERATIONS AND OUTLOOKIn 2020, COVID-19 substantially impacted the financial 
performance of our recurrent businesses. Patronage 
suffered a large drop, and shopping malls, duty free 
shops, station kiosks and advertising were all badly 
affected. The pandemic also resulted in a lower 
revaluation of our investment property portfolio. Such 
effects may continue well into 2021 as a return to 
normalcy for our patronage, particularly among tourist 
customers, will not be immediate and could potentially 
take longer than a year. Our station commercial and 
shopping mall businesses will continue to face challenges 
in rentals following the aftermath of last year’s negative 
rental reversions as well as in the accounting standard 
requirement to spread last year’s rental rebates into 
2021 and beyond. Our duty free business will depend 
completely on the timing of the re-opening of borders 
and the recovery of border patronage while advertising 
income will be dependent on economic recovery and 
consumer spending. The impact of COVID-19 on the 
asset valuation of our investment property portfolio may 
continue until market conditions are stabilised.

While the near term remains challenging, we have 
reasons to be optimistic about our medium- to long-
term future. Despite the fact that our businesses suffered 
to varying degrees in 2020, the Company is in a solid 
financial position, and we continue to drive a number of 
projects and developments that offer strong potential. 

Subject to market conditions and necessary Government 
approvals, we aim to tender out The Southside 
(also known as “Wong Chuk Hang Station Property 
Development”) Package 6, Tung Chung Traction 
Substation site, Pak Shing Kok Ventilation Building site 
and Tung Chung East Station Package 1 (subject to our 
entering into a project agreement with Government) in 
the next 12 months or so. These packages are expected to 
provide about 4,800 residential units in total. Applications 
for pre-sale consent for The Southside Package 1 and 
Package 2 property development projects and The Pavilia 
Farm III are in progress. Depending on construction 
progress, we target to book development profits from 
Packages 7, 8 and 9 of LOHAS Park in 2021. 

We look forward to the Tuen Ma Line full line opening, 
expected to be in the third quarter of 2021. Working 
under Government’s RDS 2014 development framework 
for expanding Hong Kong’s railway network, we will 
continue to progress the design of the Tung Chung Line 

Extension and Tuen Mun South Extension, and we will 
commence the detailed planning and design of Kwu Tung 
Station and the Northern Link. 

We will conduct the detailed design for the Siu Ho Wan 
Depot site and its adjacent station, and we will explore 
potential sites for residential and commercial property 
development along existing and future railway lines. 

To maintain world-class service for customers and keep 
cities moving, we must continue to operate safely and 
efficiently in the “new normal”. Our new Corporate 
Strategy – guided by strong ESG principles to ensure 
sustainable and profitable operations for years to come 
– will play a key role in our progress moving forward. The 
new strategy seeks to enhance our business and profit 
growth in each of the three pillars: (i) attaining the full 
potential of our world-class service performance, cost 
optimisation and new revenue-generating initiatives 
in our Hong Kong core businesses; (ii) leveraging our 
competitive strengths to maintain steady growth 
through new products and new markets, particularly 
in the Mainland of China and also in our international 
businesses; and (iii) embracing new technologies as 
enablers for our existing operations and as new engines 
to strengthen our long-term growth. 

I would like to thank Dr Peter Ewen, who retired from the 
Company as Engineering Director on 22 February 2021, 
for his contributions during his time at MTR. 

In closing, I cannot emphasise enough how grateful I am 
for our exceptional staff, who have continued to deliver 
world-class service in very challenging conditions over 
the years, particularly in 2020. Difficult times still lie ahead, 
but I believe that as we keep working together to fulfil the 
goals set in our Corporate Strategy, our Company – and 
Hong Kong – will emerge from them even stronger.

Dr Jacob Kam Chak-pui
Chief Executive Officer
Hong Kong, 11 March 2021

34

MTR Corporation

Annual Report 2020

35

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisSafety

Enhancing 
Customer 
Experience

Smart Mobility 
and Smart 
Operations and 
Maintenance

Composite photograph at Kai Tak Station

45% Fewer
Reportable 
Events

99.9 %
Passenger Journeys 
On-time

3.88 million
Average Weekday 
Patronage

36

MTR Corporation

Annual Report 2020

37

HONG KONG TRANSPORT OPERATIONSAIM
We strive to be an internationally-recognised company that 
connects and grows communities with caring, innovative 
and sustainable services. We also seek to generate returns 
that enable us to invest in our world-class rail network, 
further improve our high levels of service, and continue 
meeting the ever-changing needs and expectations of 
our customers. These investments involve upgrading 
and replacing our existing railway assets, as well as 
constructing new railway lines that reduce travel times 
and bring communities closer together – enabling us 
to develop networks that support Hong Kong’s future 
growth as an economy and a society.

CHALLENGES
• Maintaining high levels of health, safety and reliability

during the COVID-19 pandemic

• Patronage affected by social restrictions, work-from-

home arrangements and border closures

• Managing major asset upgrades and replacements

without compromising our safety and service
performance or the customer experience

STRATEGIES
• Adjust and optimise train services, apply cost control

measures, and employ further smart operating,
smart maintenance and automation initiatives with
a customer centric mindset to alleviate the impact of
reduced patronage due to COVID-19

OUTLOOK

•

Intensify cleaning and sanitisation procedures and
introduce leading-edge technologies to ensure
station and train cleanliness. Manufacture and provide
personal protective equipment for the health and
safety of our staff and customers

• Launch promotions that encourage travel during

non-peak hours and promote domestic leisure travel
via MTR. Leverage MTR Mobile to encourage usage
of our services

• Maintain high performance standards that exceed

the targets set out in the Operating Agreement and
our own even more demanding Customer Service
Pledges. Continue our stringent maintenance
regime and invest significantly in renewing and
upgrading our railway assets

• Leverage our strong culture of safety to deliver
operational excellence. Equip staff with clear
guidelines and sound training in operations and
customer service, and raise public awareness of rail
safety through targeted campaigns and information

•

Integrate innovation and technology into our
operations to drive customer service excellence and
fuel future growth

• Work to digitise our own internal processes, enhancing
the customer experience and optimising operations
and workflow

The COVID-19 pandemic could have profound long-term effects in terms of how customer behave. Travel 
restrictions and boundary closures have led to an almost complete halt to Hong Kong visitation by travellers 
from the Mainland of China and overseas, dramatically impacting our Airport Express and High Speed Rail 
(“HSR”) patronage. Domestic patronage for our heavy and light rail networks has decreased due to quarantine 
measures, work- and study-from-home arrangements, and lower in-store spending by shoppers. These 
conditions are expected to continue to varying degrees well into 2021. 

As one of the leading operators in the railway business, we will continue to do our utmost to ensure that our 
stations, trains and facilities meet the highest standards of cleanliness and sanitisation, thereby providing peace 
of mind during passenger journeys. We will also keep striving for excellence in service reliability and safety, 
maintaining world-class operational standards as we move closer to the full line opening of the Tuen Ma Line. 

Our Corporate Strategy outlines the way forward for MTR and its transport operations. We will seek to achieve 
sustainable business results by adhering to strong environmental, social and governance principles that foster 
mutually beneficial growth in our communities. In 2021, this will include driving patronage by reviewing our 
scheduling and fares while remaining sensitive to the latest Government guidelines and prevailing economic 
conditions. MTR Mobile will enhance the customer experience by making it easier to plan trips. As always, 
providing comfortable, caring and inclusive customer service will remain a key focus. 

36

MTR Corporation

Annual Report 2020

37

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisSAFETY
Safety is always our highest priority. This year there 
was a 45% decrease in reportable events compared 
to the same period in 2019. The number of reportable 
events per million passengers carried on our heavy rail 
and light rail networks continued to improve, falling to 
0.58 in 2020. While we achieved solid passenger safety 
performance in 2020, it must be noted that the number 
of reportable events in the previous year was skewed by 
the public order events. Further details about our safety 
performance can be found in the Ten-Year Statistics of 
this Annual Report.

The Escalator Safety Special Task Force continued to 
organise programmes following accidents to help 
prevent similar occurrences in future. The Task Force also 
took a number of proactive measures to educate the 
public on the importance of escalator safety, setting up 
Escalator Safety Promotion Booths at various stations and 
organising Escalator Safety Walks throughout the year. 
May saw the launch of the Escalator Safety Campaign 

2020 featuring MTR Ambassador T Chai. In addition, new 
safety labels were placed on all escalators in Kowloon Bay, 
Nam Cheong and Causeway Bay stations on a trial basis.

The Platform Gap Incident Special Task Force made a 
number of site visits throughout the year to identify 
improvement opportunities and platform gap incident 
control measures. In addition to the various measures we 
already have in place to raise passenger awareness, we 
also held an internal promotional campaign during the 
year to convey the importance of the issue to staff and 
encourage them to proactively remind passengers.

To enhance safety in our Light Rail operations, we 
installed smart flashing bollards with highly visible 
flashing yellow strips at pedestrian crossings at two Light 
Rail locations. We implemented our innovative Integrated 
Speed and Position Supervision System, which helps 
improve operational safety and efficiency by monitoring 
light rail vehicle speed in real time.

38

MTR Corporation

Annual Report 2020

39

BUSINESS REVIEWHONG KONG TRANSPORT OPERATIONSPATRONAGE AND REVENUE

Hong Kong Transport Operations
Domestic Service
Cross-boundary Service
High Speed Rail (“HSR”)
Airport Express
Light Rail and Bus 
Intercity 

Others 
Total 

Total patronage for all our rail and bus passenger services 
in 2020 decreased by 31.5% to 1,310.8 million passenger 
trips. This was attributed to the COVID-19 pandemic and 
its effects on both the domestic and tourist markets, 
which were negatively impacted by anti-pandemic 
measures, cross-boundary service closures, international 
travel restrictions and overall economic decline. 

Our Domestic Service (comprising the Kwun Tong, Tsuen 
Wan, Island, Tung Chung, Tseung Kwan O, Disneyland 
Resort, East Rail (excluding the Cross-boundary Service), 
West Rail and South Island lines as well as Tuen Ma Line 
Phase 1) recorded total patronage of 1,145.0 million in 
2020, which was 27.0% lower than the previous year.

Patronage for the Cross-boundary Service to Lo Wu and 
Lok Ma Chau decreased by 92.7% to 7.6 million. This 
was attributed to the drastic reduction in travellers from 
the Mainland of China following the COVID-19 outbreak 
and subsequent boundary closure. HSR patronage was 
1.0 million, a 93.9% decrease compared to 2019. Airport 
Express patronage decreased by 80.5% to 3.1 million as a 
result of the steep drop-off in air travellers.

Domestic Service – Patronage and 
Average Fare

20

18

16

14

12

10

8

6

4

2

–

2,000

1,800

1,600

1,400

1,200

1,000

800

600

400

200

–

7.81

7.84

7.92

8.11

1,145.0

9.2
7.82

2016

2017

2018

2019

2020

Patronage
(million)
(right scale)

Revenue
(HK$ billion) 
(left scale)

Average Fare 
(HK$)
(left scale)

Patronage  
in millions

Revenue  
HK$ million

2020

Inc./(Dec.) %

2020

Inc./(Dec.) %

1,145.0
7.6
1.0
3.1
154.0
0.1
1,310.8

(27.0)
(92.7)
(93.9)
(80.5)
(25.8)
(94.5)
(31.5)

9,229
516
1,277
140
481
20
11,663
233
11,896

(27.4)
(83.7)
(39.1)
(86.2)
(29.0)
(88.6)
(41.2)
135.4
(40.3)

Average weekday patronage for all our rail and bus 
passenger services decreased by 30.9% to 3.88 million 
passenger trips. Our Domestic Service saw a 26.9% 
decrease to 3.41 million.

To stimulate ridership in response to the challenges 
posed by the COVID-19 pandemic, we have been 
launching promotions such as the Early Bird Discount to 
promote non-peak travel. We have also been creating 
attractive fare, ticket and pass promotions, such as a 20% 
rebate on Octopus trips and HK$100 discounts on MTR 
City Saver and Monthly Pass Extras. We are leveraging our 
constantly evolving MTR Mobile to deliver these attractive 
promotions and other information to users. More than  
ever, we have been regularly reviewing our train schedules 
to account for demand fluctuations and ensure customer 
convenience. We are also seeking to promote MTR to  
domestic users as the preferred transit method for 
exploring the numerous travel and sightseeing 
opportunities within Hong Kong.

Fare Trend

450

400

350

300

250

200

150

100

50

–

1990

1995

2000

2005

2010

2015

2020

HK Payroll Index 
(avg. 5% 
growth p.a.)

Average Fare 
(Domestic Service only)
(avg. 2.4% growth p.a.)

Composite 
Consumer Price 
Index (avg. 2.9% 
growth p.a.)

Annual Report 2020

39

38

MTR Corporation

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMARKET SHARE 
Our overall share of the franchised public transport 
market in Hong Kong was 45.3% compared to 47.4% 
in 2019. This decline was mainly due to the precipitous 
drop in patronage owing to the COVID-19 pandemic 
for Cross-boundary Service, HSR and Airport Express, in 
which we have a relatively higher market share than other 

franchised transport operators. Our share of cross-harbour 
traffic was 66.1% against the 67.5% recorded in 2019.

In 2020, our Cross-boundary and HSR service registered 
a decrease in market share of cross-boundary business 
to 47.2% from 51.3%. Our market share to and from the 
airport decreased to 16.3% from 20.5%.

Market Shares of Major Transport 
Operators in Hong Kong 
(Percentage)

Market Shares of Major Transport 
Operators Crossing the Harbour 
(Percentage)

2.1

2.1

14.2

13.5

11.5

11.7

25.3

26.9

2020

2019

2.4

3.3

31.5

29.2

47.4

45.3

MTR

KMB

Other buses

Green minibus

Trams and ferries

67.5

66.1

2020

2019

MTR

Buses

Ferries

FARE ADJUSTMENTS, PROMOTIONS AND CONCESSIONS
In accordance with the Fare Adjustment Mechanism (“FAM”), 
the overall adjustment rate of MTR fares for 2019/2020 
was +3.3%. However, MTR introduced a 3.3% rebate for 
every Octopus trip valid from 30 June 2019 to 4 April 2020, 
meaning passengers using Octopus effectively paid no 
actual fare increase. The +0.3% fare adjustment for the 
announced 2019/2020 FAM that was not implemented may 
also be recouped in 2021/2022, subject to the provisions of 
the FAM. 

package for 2020/2021. Other promotions included 
setting no price adjustment for the MTR City Saver and 
Tuen Mun-Nam Cheong Day Pass until 1 January 2021; 
setting no price adjustment for Monthly Pass Extras 
until December 2020 (which, as announced in November 
2020, was further extended to June 2021); and extending 
the Early Bird Discount Promotion until 31 May 2021. 
In 2020, we offered HK$1.7 billion in on-going fare 
concessions to the elderly, children, students and persons 
with disabilities.

In March 2020, we announced the fare adjustment rate for 
2020/2021 is +2.55% according to the FAM. In view of the 
Affordability Cap owing to the negative growth of Median 
Monthly Household Income, there is no fare increase for 
2020, and +2.55% may be recouped over the subsequent 
two years, with +1.28% to be recouped in 2021/2022 and 
+1.27% to be recouped in 2022/2023. Such recoupments 
will be made subject to the provisions of the FAM. 

We also announced in March 2020 an extension of the 
3.3% rebate to 1 January 2021 as part of a promotional 

In April 2020, MTR announced a six-month package of 
one-off relief measures, effective 1 July 2020 to 1 January 
2021, to help people across the city deal with the adverse 
economic effects of COVID-19. These included a 20% 
rebate on every Octopus trip, a substantial increase over 
the 3.3% rebate previously being offered. Other relief 
measures included a HK$100 discount on MTR City Saver 
and a HK$100 discount on Monthly Pass Extras (from July 

40

MTR Corporation

Annual Report 2020

41

BUSINESS REVIEWHONG KONG TRANSPORT OPERATIONSto December 2020). Following the announcement of the 
extension of these relief measures in November 2020, the 
20% rebate will be effective till March 2021, and the 
discounts on MTR City Saver and Monthly Pass Extras 

will be effective till June 2021. Government agreed to 
bear half of the total actual revenue forgone arising from 
these measures during the period between July 2020 
and March 2021. 

SERVICE PERFORMANCE
Despite the difficult circumstances presented by the 
COVID-19 pandemic, train service delivery and passenger 
journeys on-time for our heavy rail network both 
remained at 99.9% in 2020, exceeding the targets set 
in our Operating Agreement and our own even more 
demanding Customer Service Pledges. Train service 
delivery is a measure of the actual train trips run against 
the train trips scheduled to be run by the Company. 
Passenger journeys on-time is a measure of all passenger 
journeys that are completed within five minutes of their 
scheduled journey times.

In 2020, more than 1.78 million train trips were made on 
our heavy rail network and more than 1 million trips were 
made on our light rail network. There were eight delays 
on the heavy rail network and no delays on the light rail 
network, respectively, defined as those lasting 31 minutes 
or more and attributable to factors within the Company’s 
control. The light rail network continued its record dating 
back to 2019 of no delays lasting 31 minutes or more and 
attributable to factors within the Company’s control.

On 11 September 2020, we announced a delay in the 
commencement of the new signalling system and gradual 
introduction of new trains on the East Rail Line in order 
to properly resolve the route recall situation, which 
has no impact on safety. An Investigation Panel was 
convened and an investigation report was submitted in 
January 2021. Safety has been reaffirmed by the technical 
investigation, which showed that the concerned issue 
was caused by a non-safety-critical software module 
being overloaded by a new software module specifically 
built for the Company to provide extra train monitoring 
information to the Operations Control Centre. The 
contractor resolved the issue by upgrading the software 
and stopping the new software module. Following 
satisfactory completion of all further testing and 
approvals from relevant Government departments on the 
safe and sound condition of the new signalling system 
and new trains, the new signalling system and trains were 
commissioned on 6 February 2021.

On 3 March 2020, MTR released to the public the 
investigation report detailing the train derailment that 
occurred in September 2019 when three cars of a Hung 
Hom-bound East Rail Line train shifted out of their 
positions on the track, causing the fourth and fifth cars to 
separate. Investigators concluded that the derailment was 
caused by dynamic track gauge widening at a turnout 
near Hung Hom station. Following the release of the 
report, the Company took immediate actions according 
to the recommendations of the panel to prevent similar 
incidents from occuring again in future. 

To gauge customer satisfaction levels concerning our 
services and fares, we carry out regular surveys and 
research, the results of which are published in our Service 
Quality Index and Fare Index, respectively. 

Service Quality Index 

2020

2019

Domestic and Cross-boundary services

Airport Express

Light Rail

Bus

HSR

64^

N/A*

62

75

N/A*

66

79

58

68

83

Fare Index

2020

2019

Domestic and Cross-boundary services

Airport Express

Light Rail

Bus

HSR

59^

N/A*

61

74

N/A*

56

70

58

66

78

^  This only measured Domestic Service as the Cross-boundary services of Lo Wu 

* 

and Lok Ma Chau were closed from early February 2020.
The Voice of Customer surveys for Airport Express and HSR in 2020 were 
suspended due to the outbreak of the COVID-19 pandemic in 2020.

MTR is one of the participants in The Community of 
Metros (“CoMET”), which comprises 20 metro systems 
around the world to benchmark performance and 
improve practices across the industry. In 2019, our 
performance was greatly affected by the public order 
events and saw unfavourable change in some of the key 
performance indicators. The 2019 CoMET benchmarking 
results can be found in the “Performance Metrics” section 
of our sustainability website.

40

MTR Corporation

Annual Report 2020

41

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisOperations Performance in 2020

Service Performance Item
Train service delivery

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line
– Light Rail

Passenger journeys on-time

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line and Disneyland Resort Line

– Airport Express
– East Rail Line (including Tuen Ma Line Phase 1)
– West Rail Line
Train punctuality

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line and Disneyland Resort Line

– Airport Express 
– East Rail Line (including Tuen Ma Line Phase 1)
– West Rail Line 
– Light Rail 

Train reliability: train car-km per train failure causing delays ≥5 minutes
– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express
– East Rail Line (including Tuen Ma Line Phase 1) and West Rail Line
Ticket reliability: smart ticket transactions per ticket failure

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line, Airport Express, East Rail Line (including Tuen 
Ma Line Phase 1) and West Rail Line

Add value machine reliability 

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line

Ticket machine reliability

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line
– Light Rail^

Ticket gate reliability

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line

Light Rail platform Octopus processor reliability*
Escalator reliability

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line 

Passenger lift reliability 

– Kwun Tong Line, Tsuen Wan Line, Island Line, Tseung Kwan O Line, South Island Line, 

Tung Chung Line, Disneyland Resort Line and Airport Express

– East Rail Line (including Tuen Ma Line Phase 1) 
– West Rail Line

Temperature and ventilation

– Trains, except Light Rail: to maintain a cool, pleasant and comfortable train environment 

generally at or below 26ºC

– Light Rail: on-train air-conditioning failures per month 
– Stations: to maintain a cool, pleasant and comfortable environment generally at or 
below 27ºC for platforms and 29ºC for station concourses, except on very hot days 

Cleanliness

– Train compartment: cleaned daily
– Train exterior: washed every two days (on average) 

Northwest transit service area bus service 

– Service Delivery 
– Cleanliness: washed daily

Passenger enquiry response time within six working days 

Performance 
Requirement 

Customer 
Service 
Pledge Target 

Actual 
Performance

98.5%
98.5%
98.5%
98.5%

98.5%
98.5%
98.5%
98.5%

98.0%
98.0%
98.0%
98.0%
98.0%

99.5%
99.5%
99.5%
99.5%

99.5%
99.0%
99.0%
99.0%

99.0%
99.0%
99.0%
99.0%
99.0%

99.9%
99.8%
99.9%
99.9%

99.9%
99.9%
99.9%
99.9%

99.8%
99.9%
99.9%
99.9%
99.9%

N/A 
N/A 

700,000
700,000

5,267,876
8,877,544

N/A 

10,500

34,919

98.0%
98.0%
98.0%

97.0%
97.0%
97.0%
N/A 

97.0%
97.0%
97.0%
N/A 

98.0%
98.0%
98.0%

98.5%
98.5%
98.5%

N/A 
N/A 

N/A

N/A 
N/A 

N/A 
N/A 
N/A 

99.0%
99.0%
99.0%

99.0%
99.0%
99.0%
N/A 

99.0%
99.0%
99.0%
N/A 

99.0%
99.0%
99.0%

99.5%
99.5%
99.5%

97.5%
<3 

93.0%

99.0%
99.0%

99.0%
99.0%
99.0%

99.8%
99.9%
99.9%

99.8%
99.9%
99.9%
N/A 

99.9%
99.9%
99.9%
N/A 

99.9%
99.8%
99.9%

99.8%
99.9%
99.9%

99.9%
0

99.9%

99.9%
100.0%

99.7%
100.0%
100.0%

^  Repair works on damaged Light Rail Ticket Machines are underway. Performance data will be available after completion of repair and testing works.
*  Light Rail Platform Octopus Processor replacement works and testing are underway. Performance data will be available after completion of 

installation, testing and trial operations of the new processors.

42

MTR Corporation

Annual Report 2020

43

BUSINESS REVIEWHONG KONG TRANSPORT OPERATIONS 
ENHANCING THE CUSTOMER EXPERIENCE 
Delivering a world-class customer experience is one of the 
hallmarks of MTR and a major focal point of our Corporate 
Strategy as we seek to constantly improve the comfort 
and utility of our services for passengers from all walks of 
life. During the year under review, we invested more than 
HK$10.9 billion to maintain, upgrade or replace our Hong 
Kong railway assets.

New Trains

our scheduling in a timely manner according to the latest 
situation to meet fluctuating passenger demand and 
deliver the highest level of service convenience.

Greater Comfort for Passengers

Boosting Passenger Convenience

New Line Openings

On 14 February 2020, MTR opened Phase 1 of the Tuen 
Ma Line, commencing services at the new stations of Hin 
Keng Station and Kai Tak Station, as well as the expanded 
section of Diamond Hill Station. Passengers travelling on 
the former Ma On Shan Line can now travel to Kai Tak 
Station in East Kowloon via Hin Keng and Diamond Hill 
stations without needing to interchange. To celebrate 
the launch, we offered a special fare promotion for 
passengers. The average daily usage of these three 
stations from opening to the end of 2020 was  
125,000 passengers. 

During the year, the frequency of our train services  
was affected by COVID-19 and the implementation 
of work-from-home arrangements, social distancing 
measures and travel restrictions. In response, we adjusted 

MTR ordered 93 new heavy rail eight-car trains earlier, 
nine of which had been delivered as at the time of writing. 
Two more are scheduled to be delivered by early 2021. 
Testing and commissioning continue with the aim of 
retiring older trains before their life expiry. 

New Light Rail Vehicles

We ordered 40 new light rail vehicles to retire older 
vehicles and meet increasing demand for light rail 
services. Two of these light rail vehicles were put into 
service in November 2020. As at the end of 2020, eight 
more had been delivered and were undergoing testing 
and commissioning. By 2023, we expect the size of our 
light rail fleet to be expanded to 150.

Replacement of Air Conditioning Systems

Work to replace approximately half our chillers with 
newer, more energy-efficient models continued 
throughout our stations and depots this year. We 

42

MTR Corporation

Annual Report 2020

43

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysiscompleted Phase 3 in November 2020; a total of  
92 chillers in 18 stations and four depots have now been 
replaced. Phase 4 began in fourth quarter 2020, which 
involved the replacement of another 32 chillers in eight 
stations and one depot and is expected to be completed 
in April 2021. The completion of all phases of work is 
expected in 2023, at which time passengers will be  
able to enjoy even more comfortable train and  
station environments.

Upgrading of Signalling System

In order to increase the overall capacity of our services,  
we are in the process of upgrading our signalling system. 
Software revamping and assurance work on the Tsuen 
Wan Line signalling system is progressing slowly,  
further compounded by COVID-19 lockdown measures 
imposed at the contractor’s office in Canada. We are  
also replacing the signalling systems for the Island, Kwun 
Tong and Tseung Kwan O lines. Work on the signalling 
of the Tung Chung and Disneyland Resort lines as well 
as Airport Express will be planned together with the 
Tung Chung Line Extension under Railway Development 
Strategy 2014. 

Enhancing Station Facilities
During the year, we continued our efforts to make the 
passenger experience as comfortable and convenient as 
possible. In February 2020, new public toilets and baby 
care rooms were opened at the stations along the newly 
opened Tuen Ma Line Phase 1, followed by openings at 
Yau Ma Tei Station in June 2020 and North Point Station 
in September 2020. New toilet and baby care rooms 
are scheduled to be opened at Tsim Sha Tsui Station by 
2022. New external lifts and escalators were provided 
to further improve barrier-free access at stations. Over 
100 passenger lifts across the network have now been 
equipped with “contactless” lift button sensors to protect 
our customers during the pandemic.

To cater for growing passenger demand for public 
drinking water facilities, support environmental 
protection and support Government in its pursuit of 
related policies, we continued to install drinking water 
dispensers at selected stations throughout the year. 
Seven newly installed dispensers were put in service in 
2020. We plan to have water dispensers installed at  
18 stations by 2022.

To meet the needs of Hong Kong’s growing aged 
population, we installed a number of extra seats in 

concourses and on platforms to provide more places to 
rest. We also completed the repainting of platforms and 
replacement of platform seats at 17 light rail stops during 
the year for improved station environment and comfort. 
Works for remaining light rail stops are scheduled to be 
completed by 2025.

To help passengers stay connected while on the go, 
our free Wi-Fi coverage was expanded during the year 
from station hotspots to all of the station concourse and 
platform areas. In addition, mobile charging stations, 
including USB charging sockets and wireless charging 
pads, are now available in 29 stations.

Enhancing Customer Journeys  
Through Technology

Smart Mobility

New innovations and technologies are cornerstones of 
our future growth as we fully implement our Corporate 
Strategy. In May 2020, we launched a new version of 
MTR Mobile to provide customers with railway and other 
transport information and functions, as well as news and 
offers from MTR Malls and MTR Shops plus a variety of 
lifestyle content. The app also features the MTR Points 
loyalty scheme whereby customers can earn and redeem 
MTR Points. 

In August 2020, MTR Mobile’s “Next Train” function was 
extended to the light rail network. Passengers may now 
check the estimated arrival times for up to five routes at 
each platform of any light rail stop, in real time. 

In October 2020, the app’s “Trip Planner” was improved 
to recommend up to three journey options, each 
supplemented with estimated travel times, interchange 
walking times and numbers of interchanges. “Traffic 
News” was also enhanced to inform passengers of any 
service disruptions based on their pre-set route via  
push notifications.

MTR is also committed to offering the latest in smart 
mobility. A number of initiatives were introduced in 2020 
to digitalise and automate customer touchpoints and 
deliver a smarter, more seamless travel experience. For 
example, passengers can purchase monthly passes in 
advance via MTR Mobile and avoid queuing in stations. 
Students may now use the app to renew their “Student 
Status” on their Octopus cards and continue enjoying 
concessionary fares. Starting from 23 January 2021, a 
brand-new QR code payment service for the heavy rail 

44

MTR Corporation

Annual Report 2020

45

BUSINESS REVIEWHONG KONG TRANSPORT OPERATIONSnetwork was launched, which enables passengers to 
tap entry and exit gates using a QR Code Ticket on MTR 
Mobile or EasyGo on AlipayHK.

Smart Operations and Maintenance

MTR continued to explore robotics and automation to 
improve the effectiveness and efficiency of a variety of 
maintenance and back-of-house processes. In the third 
quarter of 2020, we introduce five AI-powered “smart 
trainee” robots at Kai Tak Station to perform cleaning, 
inspection and customer relations tasks. In May, we 
launched the InnoEtronic invention zone and robotics 
co-working space at Kowloon Bay Depot, a strategic 
partnership with 13 local start-ups and industry solution 
experts. The project aims to support the development 
and application of innovative technologies for smart 
maintenance, inspire future innovators and provide a 
working space for them to develop proof-of-concept 
projects and trials.

Following its successful introduction at Pat Heung Depot, 
we expanded the use of the Automatic Air-conditioning 
Filter Cleaning Machine (“ACM”) to Chai Wan depot. 
ACMs replace tedious manual cleaning and help 
standardise filter cleaning quality and efficiency. We 
also began trialling the Underframe Inspection Robot 
(“UIR”) at Pat Heung Depot. The UIR adopts cutting-edge 
technologies, including image recognition, AI and precise 

motion control, to identify and report anomalies in the 
underframes of rolling stock. We also started trialling a 
Smart Train Roof and Pantograph Monitoring System at 
the Tuen Ma Line Phase 1, which automatically captures 
a complete image of the train pantograph and train 
roof and uses image recognition technology to identify 
potential anomalies and alert users to prevent further 
escalation of failure.

During the year, MTR introduced leading-edge smart 
asset management technologies such as blockchain, 
cloud computing and AI to streamline its supply chain, 
improve workflow and collaboration, and optimise train 
deployment and maintenance. We also continued to 
apply digital technology to improve our maintenance 
records and processes. MTR has also introduced a smart 
Track Dynamic Performance System on East Rail Line 
trains to monitor in real time the critical track geometry 
parameters and vibration measurements along the 
line, thereby facilitating predictive and prescriptive 
maintenance. In April 2020, we began using the Smart 
Forms mobile app to digitise maintenance information 
and records, resulting in faster and higher-quality 
maintenance works.

On the Light Rail, our innovative Integrated Speed and 
Position Supervision System was enhanced so that the 
speed of light rail vehicles can be monitored in real time, 
further improving operational safety and efficiency.

44

MTR Corporation

Annual Report 2020

45

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisStation 
Retail

Advertising

Tele- 
communications

49,519
Advertising Units

5G
Data Access in 
40 Stations

1,529
Station Shops with
67,746m2

46

MTR Corporation

Annual Report 2020

47

HONG KONG STATIONCOMMERCIAL BUSINESSESAIM
We strive to deliver value-added services to our customers 
and business partners with a variety of offerings along 
our railway network, including a wide selection of station 
retail outlets as well as leading-edge, diverse advertising 
modes and telecommunications services.

CHALLENGES
Station Retail 
• COVID-19 outbreak and subsequent economic

downturn substantially affected tenant operations
and retail sales, impacting the Company’s station
retail business

STRATEGIES 
Station Retail 
• Foster strong tenant relations and attract new tenants

by offering flexible as well as shorter-term rental
agreements to help retail businesses – particularly
small to medium enterprises – persevere through the
economic downturn

• Help tenants leverage online-to-offline commerce

and drive sales despite lower foot traffic and in-store
shopping via offers with the MTR Mobile app and MTR
Points loyalty programme

• Continue reviewing the station tenant mix to enhance

customer appeal and drive rental revenue

• Continue introducing new brands into our

• Rental concessions provided to help tenants

station shops

withstand station closures and reduced foot traffic
resulted in a drop in rental revenue. For leases to be
renewed, there was downward pressure on rentals due
to market conditions, causing a further reduction in
rental income

Advertising
• Revenue fell by more than 50% as advertising

spending drastically shrank following COVID-19

• Traditional advertising formats continued to be

challenged by online media

Telecommunications 
• Telecoms infrastructure continued to be stretched
by growing customer demand for faster, more
sophisticated networks and wider coverage

• Reduced revenue from telecommunication operators
resulted in downward pressure on contract renewal

OUTLOOK

Advertising 
• Offer more targeted, aggressive and flexible sales

packages as well as extra sales incentives to capture
advertisers’ limited advertising budgets

• Continue to integrate digital formats into our

advertising mix to target online budgets and increase
the media value and appeal of our media offerings
with digital solutions, driving new growth areas as per
our Corporate Strategy

Telecommunications 
• Continue working with telecom operators to upgrade

data network capacity and launch 5G across our
railway network to enhance mobile communications
for our customers

The COVID-19 pandemic will continue to have significant impacts on our station retail tenants and rental 
revenue in 2021 as consumer sentiment is expected to remain sluggish in the near term. Our station retail 
businesses may see continuing challenges in rentals resulting from the aftermath of last year’s negative 
rental reversions as well as the accounting standard requirement to spread last year’s rental rebates into 
2021 and beyond. Our duty free business recovery will depend completely on the timing of the re-opening 
of borders and the recovery of border patronage. In the longer term, we are still well positioned for growth 
as more lines and stations are added to our Hong Kong network, which will bring more passengers through 
our stations and increase the prospect of more rental revenue from tenants. 

Our advertising income will be dependent on economic recovery and retail spending. To capture clients’ 
advertising budgets, we will continue to incorporate more digital formats in our advertising portfolio to keep 
up with consumer demand for dynamic, flexible and targeted offers as well as online and mobile commerce.

We will also continue to work with telecommunications providers to upgrade our networks and ensure that 
we are delivering the best possible service for our passengers.

46

MTR Corporation

Annual Report 2020

47

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisRevenue from Hong Kong 
Station Commercial Businesses
(HK$ million)

6,799

6,458

126
696

1,212

126
743

1,130

5,975

126
635

1,071

5,544

170
561

1,090

4,143

4,424

4,800

3,723

3,269

92
640

516

2,021

2016

2017

2018

2019

2020

Station Retail

Telecommunication Services 

Advertising

Others

STATION RETAIL
Rental concessions and the closure of duty free shops in 
border stations resulted in a 57.9% decrease in station 
retail rental revenue to HK$2,021 million. 

In addition to rental concessions granted to tenants 
affected by the suspended cross-boundary rail services, 
we offered rental relief to small to medium tenants in 
other station shops by granting half-month reductions 
of their rents from February to April 2020, underscoring 
our commitment to society and our support of local 
businesses in difficult times. Rental relief for large 
corporations was considered on a case-by-case basis. 
From May to December 2020, we continued offering 
rental relief to all tenants. Rental reversion and average 
occupancy rates in 2020 for our station kiosks were 
approximately -8% and 98.3%, respectively. 

During the year, the Company continued to employ 
innovative marketing promotions to stimulate retail 
activity. The MTR Mobile app’s MTR Points loyalty scheme, 
introduced in May 2020, encourages customers to 
make purchases at designated station shops and MTR 
Malls and redeem gifts with earned MTR Points. We also 
launched promotional campaigns from time to time, 
including special offers from station shops to boost sales. 
Meanwhile, our two “v-smart” unmanned automated 
station shops at Kowloon and Tsing Yi stations continued 
to offer customers a new retail experience. In 2020,  
22 new brands were introduced to our network. 

In 2020, total revenue from all Hong Kong station 
commercial activities decreased by 51.9% to HK$3,269 
million. This was mainly due to rental concessions granted 
to tenants who were affected by station closures and 
suspended cross-boundary rail services following border 
shutdowns, as well as rental concessions granted to other 
station shop tenants during the COVID-19 outbreak. 

As at 31 December 2020, the lease expiry profile of 
our station kiosks (including duty free shops) by area 
occupied was such that approximately 32% will expire in 
2021, 47% in 2022, and 21% in 2023 and beyond.

In terms of trade mix, food and beverage accounted for 
approximately 22% of the leased area of our station kiosks 
(excluding duty free shops), followed by cake shops 16%, 
convenience stores 14%, passenger services 11% and 
others 37% as at 31 December 2020.

As at 31 December 2020, there were 1,529 station 
shops occupying 67,746 square metres of retail space, 
representing an increase of 37 shops and 409 square 
metres of lettable space when compared with  
31 December 2019. The increases were mainly due to  
the openings of shops at the new Hin Keng Station,  
Kai Tak Station, and the expanded Diamond Hill Station 
along the Tuen Ma Line Phase 1 as well as Admiralty and 
Kowloon stations.

To help non-governmental organisations and social 
enterprises provide services for the community, we rent 
them certain station shops along the West Rail Line and 
other lines at a nominal rate. In 2020, a total of nine 
station shops were leased on this basis. 

48

MTR Corporation

Annual Report 2020

49

BUSINESS REVIEWHONG KONG STATION COMMERCIAL BUSINESSESADVERTISING
Revenue from advertising decreased by 54.3% to 
HK$516 million as a result of the COVID-19 outbreak, 
leading to steep declines in tourism and retail sales and 
causing advertisers to postpone or cancel campaigns. 

As at 31 December 2020, the number of advertising units 
in stations and trains had increased to 49,519. This year 
we installed a new 108” LED concourse network along 
Island Line and Kwun Tong Line and two new trackside 
108” LED zones at Central Station and Tsim Sha Tsui 
Station. We also launched a new 86” 4K resolution digital 
panel network along East Rail Line, Tuen Ma Line Phase 1 

and West Rail Line. New advertising provisions were also 
available after the opening of the Tuen Ma Line Phase 1.

To drive business for our advertisers, we launched 
online-offline advertising modes with sales packages 
bundling our MTR Mobile app and station advertising 
platforms. We also collaborated with advertisers on 
various promotional activities via MTR Mobile’s  
loyalty programme.

In 2020, MTR provided free advertising space to 64 
non-profit organisations to help promote their services.

TELECOMMUNICATIONS
Telecommunications revenue decreased by 13.9% to 
HK$640 million in 2020. This was attributed to the special 
fee concession given during the COVID-19 pandemic and 
subsequent economic downturn as well as the revised fee 
due to contract renewal.

Our new commercial telecom system project continued 
during the year, with 26 of 31 stations completed as at 
31 December 2020. Also as at year-end, 5G services had 
been launched at 40 stations by some telecom operators.

48

MTR Corporation

Annual Report 2020

49

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisProperty 
Development

Property 
Rental

Property 
Management

Over 23,000
Residential Units
and 2 Shopping Malls
Under Development

14
Shopping Malls
in Our Portfolio

Managing Over

111,000
Residential Units

50

MTR Corporation

Annual Report 2020

51

HONG KONG PROPERTYAND OTHER BUSINESSESAIM
We aim to create shareholder value by maximising our assets 
through exploring property development, rental, management and 
acquisition opportunities, creating integrated, inclusive communities 
along our world-class rail network. We also strive to provide excellent 
service for these projects by applying our expertise in all aspects of 
property development and management as well as engaging the 
community.

CHALLENGES
Property Rental 
• COVID-19 caused steep declines in tourist traffic and domestic 

spending, negatively impacting our mall rental business

•  Work-from-home arrangements and the weak economic 
environment curbed business expansion and office demand

•

The rise of e-commerce continues to affect consumer 
behaviour and retail space demand and drive business toward
online shopping, particularly in response to the pandemic

Property Management 
•  Statutory changes in licensing, procurement and maintenance

are impacting the residential property management industry in  
Hong Kong 

Property Development 
• COVID-19 continues to disrupt the global economy and create 

fluctuations in capital flow

STRATEGIES
Property Rental
• Continue to support tenants, especially small to medium 
enterprises, with rental concessions and flexible lease 
arrangements in order to further build long-term relationships 
and maintain occupancy

OUTLOOK

•

Remain keenly attuned to the business difficulties faced by 
our mall tenants, particularly those operating in food and 
beverage and discretionary segments, by working together on 
collaborations such as loyalty and redemption programmes

• Widen the targeted trades in our malls to further diversify

our offerings

Property Management 
• Continue implementing anti-pandemic measures at our
estates, buildings and malls to ensure health and safety 

• Optimise costs by reviewing operational processes

and expenditures

• Continue offering a world-class property management
service that meets or exceeds customer requirements 
and expectations

•

In line with the sustainability and environmental goals set out
in the Corporate Strategy, develop and promote more green 
projects with greater energy efficiency for the health of our 
residents, tenants and communities

Property Development 
• Continue leveraging our proven “Rail Plus Property” integrated 
development model as a competitive advantage for buyers 
seeking quality units with convenient transportation links

•

Expand by seeking the rezoning of feasible existing railway sites 
for potential new developments

• Deliver property developments of a high standard, on time and 

within budget

• Continuously improve our standards through innovation and by 

capturing new development opportunities

Property Safety 
•  Safety at our construction sites, investment and managed 

properties, and adjoining railway facilities is our top priority

COVID-19 will continue to impact mall rentals as travel restrictions limit tourism to Hong Kong, especially from the Mainland of China, 
and work-from-home and social distancing policies curtail in-store spending by domestic consumers. In line with our Corporate 
Strategy, which emphasises new growth engines such as digital retail as a core growth pillar, we will seek to leverage our enhanced 
MTR Mobile app and new “MTR Points” loyalty programme to inform users of offers from mall tenants and drive online-to-offline 
sales. We will also analyse our trade mix to determine where we can further diversify our offerings into lifestyle to attract more mall 
traffic. Our shopping mall business will continue to face challenges in rentals resulting from the aftermath of last year’s negative 
rental reversions as well as the spreading of last year’s rental rebates into 2021 and beyond in accordance with accounting standard 
requirement. We look forward to opening the remaining shops of The LOHAS and our shopping centres in Tai Wai and Wong Chuk 
Hang (now named “The Southside”) in 2023. The impact of COVID-19 on the asset valuation of our investment property portfolio may 
continue until market conditions are stabilised. Office rentals will remain under pressure as work-from-home arrangements and the 
weak economic environment dampen business expansion plans and office demand. 

Despite the pandemic and economic downturn, our property development business is performing relatively well. Profit from property 
development is dependent on the sale of the property developments and construction progress and will vary from year to year. 
Depending on construction progress, we target to book development profits from Packages 7, 8 and 9 of LOHAS Park in 2021. Subject 
to market conditions and necessary Government approvals, we aim to tender out The Southside (also known as “Wong Chuk Hang 
Station Property Development”) Package 6, Tung Chung Traction Substation site, Pak Shing Kok Ventilation Building site and Tung 
Chung East Station Package 1 (subject to our entering into a project agreement with Government) in the next 12 months or so. These 
packages are expected to provide about 4,800 residential units in total. Applications for pre-sale consent for The Southside Package 1 
and Package 2 property development projects and The Pavilia Farm III are in progress.

Revenue from property management is recurrent and dependent on the properties under management, which will increase as new 
projects are completed.

The health and safety of our customers, staff, tenants and residents is our number one priority. As we anticipate that the societal 
impacts of COVID-19 will last well into 2021, we will continue to take all necessary precautions to ensure hygiene in our estates, malls 
and office buildings.

50

MTR Corporation

Annual Report 2020

51

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisPROPERTY RENTAL
Property rental revenue decreased by 0.3% year on year 
to HK$4,817 million in 2020. This was mainly due to relief 
measures provided to tenants during the pandemic, 
which were granted on a case-by-case basis with priority 
given to small to medium tenants; however, these were 
partially offset by the incremental contribution from our 
newly opened and acquired shopping malls. In 2020, our 
shopping malls recorded a negative rental reversion rate 
of approximately 21% due to adverse retail sentiment. 
Our shopping malls (other than The LOHAS, which was 
opened in August 2020) and the Company’s 18 floors in 
Two International Finance Centre had average occupancy 
rates of 99% and 98%, respectively.

As at 31 December 2020, the lease expiry profile of our  
shopping malls by area occupied was such that 
approximately 33% will expire in 2021, 30% in 2022,  
20% in 2023 and 17% in 2024 and beyond.

In terms of trade mix as at 31 December 2020, food 
and beverage accounted for approximately 29% of the 
leased area of our shopping malls, followed by fashion, 
beauty and accessories for 22%, services 22%, leisure 
and entertainment 17%, and department stores and 
supermarkets 10%.

As at 31 December 2020, the Company’s attributable 
share of investment properties in Hong Kong was 257,692 
square metres of lettable floor area for retail properties, 
39,410 square metres of lettable floor area for offices and 
18,905 square metres of property for other use.

Steep declines in tourist traffic and domestic spending 
negatively impacted our mall rental business, while 
work-from-home arrangements and the weak economic 
environment adversely affected our office tenants’ 
business expansion plans and reduced their space 
requirements. We remained keenly attuned to the 
business difficulties faced by our mall tenants, particularly 
those operating in food and beverage and discretionary 
segments, collaborating with them on initiatives such as 
loyalty and redemption programmes to boost business. 
We helped e-commerce and online merchants open  

pop-up stores at our properties to help drive mall traffic. 
We are also considering widening the trade mix in our 
malls to further diversify our offerings.

During the year, the Company held marketing activities to 
drive traffic to malls and help tenants offset the adverse 
effects of COVID-19. Many of these were promoted via 
the upgraded MTR Mobile app, an integrated platform 
covering information on MTR Malls and MTR Shops, 
lifestyle content, and a new “MTR Points” loyalty scheme 
that allows customers to earn MTR Points for their 
purchases at designated MTR outlets and redeem them 
for special rewards. 

In August and November 2020, we opened phases 1  
and 2 of The LOHAS, a three-storey, 44,500-square-metre 
shopping centre at LOHAS Park that connects seamlessly 
with the LOHAS Park Station and nearby residential 
buildings. The LOHAS will be home to over 140 tenants 
and features Hong Kong’s largest indoor ice rink, Tseung 
Kwan O’s largest cinema and a family entertainment 
centre project that is the first of its kind in Hong Kong.

In 2020, the Company acquired the remaining economic 
interests in Telford Plaza II in Kowloon Bay and PopCorn 2  
in Tseung Kwan O from New World Development 
Company Limited and Chow Tai Fook Enterprises Limited 
for a total consideration of HK$3 billion. We now hold 
100% interest in both shopping centres. Repartitioning 
work for the fourth and fifth levels of Telford Plaza II has 
been completed, and all shops are now open. 

Pursuant to MTR’s environmental goals of reducing 
energy use in its investment property portfolio, the 
Company worked to install energy-efficient lighting, 
water pumps, air conditioning systems and chillers in our 
managed properties. In 2013, we set a target to reduce 
energy use in our investment properties portfolio by 12% 
by 2023. As of 2020, our Hong Kong investment property 
portfolio has already exceeded this target. Further 
information about our environmental efforts can be 
found in our Sustainability Report 2020.

52

MTR Corporation

Annual Report 2020

53

BUSINESS REVIEWHONG KONG PROPERTY AND OTHER BUSINESSESInvestment Property Portfolio in Hong Kong (as at 31 December 2020) 

Location

Telford Plaza I, Kowloon Bay, Kowloon

Telford Plaza II 7–8/F, Kowloon Bay, Kowloon

Telford Plaza II 3–6/F, Kowloon Bay, Kowloon

Luk Yeung Galleria, Tsuen Wan, New Territories

Paradise Mall, Heng Fa Chuen, Hong Kong

Maritime Square 1, Tsing Yi

Maritime Square 2, Tsing Yi

The Lane, Hang Hau

PopCorn 2, Tseung Kwan O

PopCorn 1, Tseung Kwan O

G/F, No. 308 Nathan Road, Kowloon

G/F, No. 783 Nathan Road, Kowloon

New Kwai Fong Gardens, Kwai Chung, New Territories 

International Finance Centre ("ifc"), Central, Hong Kong 

– Two ifc
– One and Two ifc

Phase I, Carpark Building, Kornhill, Quarry Bay, Hong Kong 

Roof Advertising Signboard, Admiralty Centre, No. 18 Harcourt 
Road, Hong Kong

Ten Shop Units, First Floor Podium, Admiralty Centre, No. 18 
Harcourt Road, Hong Kong

Olympian City One, Tai Kok Tsui, Kowloon

Olympian City Two, Tai Kok Tsui, Kowloon

Choi Hung Park & Ride Public Car Park, No. 8 Clear Water Bay Road, 
Choi Hung, Kowloon

Elements, No. 1 Austin Road West, Kowloon

Type

Shopping Centre 
Car Park 

Shopping Centre 

Shopping Centre
Car Park 

Shopping Centre
Car Park

Shopping Centre
Wet Market 
Kindergarten
Car Park

Shopping Centre
Kindergarten
Car Park
Motorcycle Park

Shopping Centre
Car Park
Motorcycle Park

Shopping Centre
Car Park
Motorcycle Park

Shopping Centre
Car Park

Shopping Centre
Car Park
Motorcycle Park

Shop Unit

Shop Unit

Kindergarten 
Car Park

Office
Car Park

Car Park 

Advertising 
Signboard

Shop Unit

Indoor Sports Hall

Shop Unit

Car Park
Motorcycle Park
Park & Ride

Shopping Centre
Car Park

Cross Border Coach Terminus, No. 1 Austin Road West, Kowloon 

Coach Terminus

Kindergarten, No. 1 Austin Road West, Kowloon

Plaza Ascot, Fo Tan

Royal Ascot, Fo Tan

Ocean Walk, Tuen Mun

Sun Tuen Mun Shopping Centre, Tuen Mun

Kindergarten

Shopping Centre
Car Park

Residential
Car Park

Shopping Centre
Car Park

Shopping Centre
Car Park

Lettable floor 
area (sq. m.)

No. of parking 
spaces

Company’s  
economic 
interest

39,331 
–

2,397 

19,057
–

11,094 
–

15,410 
1,216 
2,497 
–

28,547 
920 
–
–

6,448 
–
–

2,629 
–
–

8,456 
–

12,174 
–
–

70 

36 

540 
–

39,410 
–

–

–

286 

13,512 

1,096 

–
–
–

45,510 
–

5,113 

1,045 

7,720 
–

2,784 
–

6,083 
–

9,022 
–

–
993 

–

–
136 

–
651 

–
–
–
415 

–
–
220 
50 

–
65 
21 

–
16 
1 

–
50 

–
115 
16 

–

–

–
126 

–
1,308 

292 

–

–

–

–

54 
10 
450 

–
898 

–

–

–
67 

–
20 

–
32 

–
421 

100%
100%

100%

100%
100%

100%
100%

100%
100%
100%
100%

100%
100%
100%
100%

100%
100%
100%

100%
100%
100%

100%
100%

50%
50%
50%

100%

100%

100%
100%

100%
51%

100%

100%

50%

100%

100%

100%
100%
100%

81%
81%

100%

81%

100%
100%

100%
100%

100%
100%

100%
100%

52

MTR Corporation

Annual Report 2020

53

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisInvestment Property Portfolio in Hong Kong (at 31 December 2020)(continued)

Location

Hanford Plaza, Tuen Mun

Retail Floor and 1–6/F., Citylink Plaza, Shatin

The Capitol, LOHAS Park, Tseung Kwan O

Le Prestige, LOHAS Park, Tseung Kwan O

The Riverpark, No.8 Che Kung Miu Road, Shatin

Hemera, LOHAS Park, Tseung Kwan O

THE LOHAS, Tseung Kwan O

Type

Shopping Centre
Car Park

Shopping Centre

Shop Unit
Residential Care 
Home for the Elderly

Kindergarten 
Car Park

Shop Unit
Kindergarten
Car Park 

Kindergarten

Shopping Centre
Kindergarten
Car Park
Motorcycle Park

Lettable floor 
area (sq. m.)

No. of parking 
spaces

Company’s  
economic 
interest

1,924 
–

12,154 

391 
2,571 

800 
–

154 
708 
–

985 

27,852
1,141 
–
–

–
22 

–

–
–

–
2 

–
–
5 

–

–
–
333
33

100%
100%

100%

100%
100%

100%
100%

100%
100%
100%

100%

100%
100%
100%
100%

All Properties are held by the Company and its subsidiaries under Government Leases for over 50 years except for: 
•  Telford Plaza I and II, Luk Yeung Galleria, Maritime Square 1 and 2, New Kwai Fong Gardens, ifc, Olympian City, Elements, Cross Border Coach Terminus and Kindergarten at No. 1 

Austin Road West, Plaza Ascot, Royal Ascot, Ocean Walk, Sun Tuen Mun Shopping Centre and Hanford Plaza where the Government Leases expire on 30 June 2047

•  Choi Hung Park & Ride where the Government Lease expires on 11 November 2051
•  The Lane where the Government Lease expires on 21 October 2052
•  PopCorn 2 where the Government Lease expires on 27 March 2052
•  LOHAS Park where the Government Lease expires on 15 May 2052
•  Citylink Plaza where the Government Leases expire on 1 December 2057
•  The Shop Units and Kindergarten of The Riverpark where the Government Lease expires on 21 July 2058

Properties Held for Sale (as at 31 December 2020) 

Location

Olympian City One, No. 11 Hoi Fai Road, Kowloon

Bank of China Centre, No. 11 Hoi Fai Road, Kowloon

The Arch, No. 1 Austin Road West, Kowloon

Harbour Green, No. 8 Sham Mong Road, Kowloon

Type

Shopping Centre 
Car Park

Car Park

Residential 
Car Park

Kindergarten

Residence Oasis, No. 15 Pui Shing Road, Hang Hau, Tseung Kwan O Motorcycle Park

The Grandiose, No. 9 Tong Chun Street, Tseung Kwan O

Wings at Sea and Wings at Sea II, LOHAS Park, Tseung Kwan O

MALIBU, LOHAS Park, Tseung Kwan O

LP6, LOHAS Park, Tseung Kwan O

The Palazzo, No. 28 Lok King Street, Shatin

Festival City, No. 1 Mei Tin Road, Shatin

Lake Silver, No. 599 Sai Sha Road, Shatin

The Riverpark, No. 8 Che Kung Miu Road, Shatin

*   Lettable floor area
**  Brochure gross floor area as per previously issued marketing brochures
***  Saleable area 

Motorcycle Park

Residential 
Car Park 
Motorcycle Park

Residential 
Car Park

Residential 
Car Park 
Motorcycle Park

Retail 
Car Park 
Motorcycle Park

Car Park

Car Park

Car Park

Gross floor 
area (sq. m.)

No. of parking 
spaces

Company’s  
economic 
interest

6,026 *

–

–

548 **
–

1,299

–

–

2,847 ***
–
–

1,058 ***
–

5,238 ***
–
–

2,000
–
–

–

–

–

–
330

117

–
12

–

5

24

–
300
46

–
111

–
479
50

–
9
5

79

2

2

40%
40%

40%

1%
1%

50%

71%

70%

20.1%
20.1%
20.1%

47%
47%

63.3%
63.3%
63.3%

55%
55%
55%

100%

92.88%

87%

54

MTR Corporation

Annual Report 2020

55

BUSINESS REVIEWHONG KONG PROPERTY AND OTHER BUSINESSESInvestment Properties in Hong Kong

100

90

80

70

60

50

40

30

20

10

–

85.5

3,652

3,814

3,921

3,973

3,865

10,000

9,000

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

–

2016

2017

2018

2019

2020

Total Value of Investment Properties  
(HK$ billion) (left scale)

Net Rental Income 
(HK$ million) (right scale)

Distribution of Hong Kong Property 
Management Income
(Percentage)

2020

2019

3.8

3.7

10.7

10.4

14.2

15.8

70.1

71.3

Residential

Retail

Office

Car Park

EXPANDING THE RETAIL PORTFOLIO

We are opening two new malls that will add 
approximately 30% to the attributable GFA of our existing 
retail portfolio as of 31 December 2020 for a total of 
107,620 square metres. 

Tai Wai Shopping Centre
Construction of the 60,620-square-metre (GFA) shopping 
centre at Tai Wai Station continued to make progress in 
2020. Construction of the basement and superstructure  
is in progress. The project is scheduled for completion  
in 2023.

The Southside
In January 2021, the Company announced the naming 
of the mall at Wong Chuk Hang as The Southside. 
Foundation works on the 47,000-square-metre (GFA) 
project continued, and it is on target for completion by 
the end of 2023.

54

MTR Corporation

Annual Report 2020

55

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisPROPERTY MANAGEMENT
Property management revenue in Hong Kong decreased 
by 22.0% to HK$237 million compared to 2019. As at 
31 December 2020, MTR managed more than 111,000 

PROPERTY DEVELOPMENT
Hong Kong property development profit for the year was 
HK$5,442 million, which was primarily derived from the 
surplus proceeds from LOHAS Park Package 6 and sales of 
inventory units.

Pre-sales
Despite the pandemic and economic downturn, our 
property development business is performing relatively 
well with satisfactory sales. Our property development 
projects at LOHAS Park and Tai Wai Station were received 
favourably by the market in 2020. 

Property Development Projects

Pre-sales  
Launch Date 

Units Sold as at  
31 December 
2020

The Pavilia Farm I (Tai Wai Station)

October 2020

The Pavilia Farm II (Tai Wai Station)  November 2020

SEA TO SKY  
(LOHAS Park Package 8)

MARINI, GRAND MARINI and  
OCEAN MARINI  
(LOHAS Park Package 9)

June 2020

August 2019, 
September 2019 
and March 2020

97% of  
783 units

95% of  
1,415 units

70% of  
1,422 units

97% of  
1,653 units

Pre-sale for LP10 (LOHAS Park Package 10) commenced in 
January 2021.

Sales activities also continued for the Cullinan West III (Nam 
Cheong Station) and Sol City (Long Ping Station (South)) 
property development projects, where we act as agent for 
the relevant subsidiaries of the Kowloon-Canton Railway 
Corporation. As at 31 December 2020, 83% of the 1,172 units 
at Cullinan West III and 93% of the 720 units at Sol City were 
sold. The application for pre-sale consent for Yuen Long 
Station property development (Phase 1) is in progress.

Property Tendering
In February 2020, MTR awarded the tender for LOHAS 
Park Package 12 to a subsidiary of Wheelock and 
Company Limited. In October 2020, the Company 
awarded the tender for LOHAS Park Package 13, our last 
package at LOHAS Park, to a consortium formed by Sino 
Land Company Limited, Kerry Properties Limited, K. Wah 

residential units and over 772,000 square metres of office 
and commercial space in Hong Kong.

International Holdings Limited and China Merchants 
Land Limited. In January 2021, the Company awarded 
the tender for The Southside Package 5 to a consortium 
formed by New World Development Company Limited, 
Empire Development Hong Kong (BVI) Limited, CSI 
Properties Limited and Lai Sun Development Company 
Limited. For the Ho Man Tin Station Package 1 property 
development project, a novation agreement has been 
reached between MTR Corporation Limited, Goldin 
Properties Holdings Limited and Great Eagle Group. The 
Company will work together with Great Eagle Group to 
bring this project to completion.

Future Development
Our 17 new residential property projects under 
development are expected to deliver over 23,000 units 
to the market in the coming five years, supporting 
Government’s efforts to increase housing supply. 

We have been invited by Government to proceed with the 
technical studies on the Siu Ho Wan Depot site topside 
development, which will provide about 20,000 residential 
units in the medium to long term, about half of which 
will be Subsidised Sale Flats. The development will also 
provide community facilities and a 30,000-square-metre 
shopping mall. The design and planning of advance 
works have commenced. 

The draft Outline Zoning Plans for the Tung Chung 
Traction Substation site and Pak Shing Kok Ventilation 
Building site were gazetted in June 2020. Subject to 
completion of the rezoning process and the subsequent 
land grant for development, we will tender out these two 
sites in the next 12 months or so. Subject to our entering 
into a project agreement with Government, we will 
tender out Tung Chung East Station Package 1 in the next 
12 months or so. Meanwhile, we are also exploring the 
development potential of sites along existing and future 
railway lines, including the Tuen Mun South Extension, 
Kwu Tung Station and Northern Link.

56

MTR Corporation

Annual Report 2020

57

BUSINESS REVIEWHONG KONG PROPERTY AND OTHER BUSINESSESHo Man Tin Station
Package 1
Package 2
LOHAS Park Station
LP6
MONTARA and  
GRAND MONTARA

SEA TO SKY
MARINI, GRAND MARINI and 
OCEAN MARINI
LP10
Package 11

Package 12
Package 13

Tai Wai Station 
Tai Wai

Tin Wing Stop 
Tin Wing

Wong Chuk Hang Station
Package 1

Package 2

Package 3

Package 4

Package 5

Property Development Packages Completed during the year and awarded

Location

Developers

Type

(sq. m.) Tender award date

Gross floor 
area 

Expected 
completion date

Great Eagle Group
Chinachem Group

Residential
Residential

 69,000 
 59,400 

 December 2016
October 2018

2022
2024

Nan Fung Group Holdings Limited
Wheelock and Company Limited

CK Asset Holdings Limited
Wheelock and Company Limited

Nan Fung Group Holdings Limited
Sino Land Company Limited, K. Wah 
International Holdings Limited and China 
Merchants Land Limited
Wheelock and Company Limited
Sino Land Company Limited, Kerry Properties 
Limited, K. Wah International Holdings 
Limited and China Merchants Land Limited

Residential
Residential
Retail
Kindergarten
Residential
Residential
Kindergarten
Residential
Residential

 136,970 
 70,260 
 44,500 
 1,160 
 97,000 
 104,110 
 810
 75,400 
 88,858 

January 2015
June 2015

2020
By phases from 
2019 – 2021

October 2015
December 2015

2021
By phases in 2021

March 2016
April 2019

Residential
Residential

 89,290 
143,694

February 2020
October 2020

New World Development Company Limited 

Residential
Retail

 190,480 
 60,620* 

October 2014

By phases from 
2022 – 2023

Sun Hung Kai Properties Limited

Residential
Retail

 91,051 
 205

February 2015

Road King Infrastructure Limited and Ping An 
Real Estate Company Limited
Kerry Properties Limited and Sino Land  
Company Limited
CK Asset Holdings Limited

Kerry Properties Limited, Swire Properties 
Limited and Sino Land Company Limited
New World Development Company Limited, 
Empire Development Hong Kong (BVI) Limited, 
CSI Properties Limited and Lai Sun 
Development Company Limited 

Residential

 53,600 

February 2017

Residential

 45,800 

December 2017

Residential
Retail
Residential

 92,900 
 47,000 
 59,300 

August 2018

October 2019

Residential

 59,100 

January 2021

Yau Tong Ventilation Building
Yau Tong Ventilation 
Building
Kam Sheung Road Station# 
Package 1

Sino Land Company Limited and  
CSI Properties Limited

Sino Land Company Limited, China Overseas 
Land & Investment Limited and K. Wah 
International Holdings Limited

Residential

 30,225 

May 2018

Residential

 114,896 

May 2017

2022
2025

2026
2026

2024

2022

2023

2024

2025

2026

2025

2025

Yuen Long Station#
Yuen Long

Sun Hung Kai Properties Limited 

Residential
Retail

 126,455
11,535^

August 2015

2022

#  as a development agent for the relevant subsidiaries of KCRC 
* 
^ 

excluding a bicycle park with cycle track 
including a 24-hour pedestrian walkway and a covered landscape plaza

Property Development Packages to be Awarded Notes 1 and 2

Location

Wong Chuk Hang Station

Type

Residential

Gross floor area 
(sq. m.)

Period of  
package tenders

Expected 
completion date

46,800

2021

2027

Notes: 
1  Property development packages for which we are acting as development agent for the relevant subsidiaries of KCRC are not included. 
2  These property development packages are subject to review in accordance with planning approval, land grant conditions and completion of statutory processes.

56

MTR Corporation

Annual Report 2020

57

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisProgress of Property Development Packages Awarded

Project Status

Location

Design

Foundation Works

Superstructure

Ho Man Tin Station Package 1

Ho Man Tin Station Package 2

LOHAS Park Package 6

LOHAS Park Package 7^

LOHAS Park Package 8

LOHAS Park Package 9

LOHAS Park Package 10

LOHAS Park Package 11

LOHAS Park Package 12

LOHAS Park Package 13

Tai Wai Station

Tin Wing Stop

The Southside Package 1

The Southside Package 2

The Southside Package 3

The Southside Package 4

The Southside Package 5

Yau Tong Ventilation Building

Completed

In Progress

Completed

Completed

Completed

Completed

Completed

Completed

In Progress

In Progress

Completed

Completed

Completed

Completed

Completed

Completed

In Progress

Completed

In Progress

In Progress

Completed

Completed

Completed

Completed

Completed

In Progress

Completed

Completed

In Progress

In Progress

In Progress

^  The shopping mall of this package (“The LOHAS”) was opened in August 2020.

West Rail Line Property Development Plan
The Company acts as development agent for the West Rail property projects.

Completed

In Progress

In Progress

In Progress

In Progress

In Progress

In Progress

In Progress

In Progress

Station/Site

Property Development Packages Awarded
Tuen Mun
Tsuen Wan West (TW7)
Nam Cheong
Long Ping (North)
Tsuen Wan West (TW5) Cityside
Tsuen Wan West (TW5) Bayside
Tsuen Wan West (TW6)
Long Ping (South)
Yuen Long 
Kam Sheung Road Package 1

Property Development Packages to be Awarded
Kam Sheung Road Package 2
Pat Heung Maintenance Centre

Total

58

MTR Corporation

Site Area 
(hectares)

Actual/Expected 
tender award date

Actual/Expected 
completion date

August 2006
September 2008
October 2011
October 2012
January 2012
August 2012
January 2013
June 2013
August 2015
May 2017

By phases from 2012 – 2014
2014
By phases from 2017 – 2019
2017
2018
2018
2018
2019
2022
2025

2024 – 2025
Under review

2031 – 2032
Under review

2.65 
2.37 
6.18 
0.99 
1.34 
4.29 
1.38 
0.84 
3.91 
4.17 
28.12 

About 5.17 
About 23.56 
28.73

56.85

Annual Report 2020

59

BUSINESS REVIEWHONG KONG PROPERTY AND OTHER BUSINESSESOTHER BUSINESSES

Ngong Ping 360
Due to COVID-19, revenue at the Ngong Ping Cable Car 
and its associated theme village (“Ngong Ping 360”)  
decreased by 83.4% to HK$65 million while patronage 
decreased by 82.1% to 0.26 million. Following the 
pandemic, cable car services either operated on 
shortened hours or were suspended for around 150 days 
in 2020 and provided normal service on other days. The 
indoor attractions at Ngong Ping Village were closed from 
27 January 2020.

In September 2020, we launched the 360 FILA Sports 
Fest outdoor sports campaign in conjunction with 
sporting apparel brand FILA to alleviate the financial 
impact of the pandemic. We also provided various offers 
for cable car tickets and products depending on the 
pandemic situation.

Octopus
The Company’s share of profit from Octopus Holdings 
Limited decreased by 22.6% to HK$181 million, mainly 
due to lower transport transaction volume and lower sales 
of consumer products. As at 31 December 2020, more 
than 31,000 service providers in Hong Kong accepted 
Octopus payments. Total cards and other stored-value 
Octopus products in circulation stood at 34.1 million, 
while average daily transaction volumes and value were 
11.6 million and HK$193.7 million, respectively.

58

MTR Corporation

Annual Report 2020

59

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisShatin to 
Central Link

Other  
New Railway 
Projects

Tai Wai to 
Hung Hom Section
99.99%

Complete

Hung Hom to  
Admiralty Section
91.2%

Complete

Proceed with 

3 Railway Projects
under Railway 
Development Strategy 
2014 

60

MTR Corporation

Annual Report 2020

61

HONG KONGNETWORK EXPANSIONSTRATEGIES 
• Further improve our project management systems

and processes to ensure quality delivery of current and
future projects

• Continue digitalising our approach to project
management by adapting modern systems
and technology

• Continue to strengthen collaboration among internal

and key external stakeholders

• Ensure the Company’s future success by leveraging
and building upon previous project experience to
secure future projects, diversify our business and
contribute to long-term, sustainable growth

AIM
Network expansion is a key aspect of our “Hong Kong 
Core” strategic pillar, laying the foundations for our future 
growth as we enhance connectivity to meet the city’s 
developing transport needs. We strive to design and 
construct new railway projects to the highest possible 
standards of quality, emphasising safety, cost control, 
efficiency and environmental sustainability. 

CHALLENGES 
•  Progressing the design of railway projects under Railway
Development Strategy 2014 (“RDS 2014”), which could
add 35 km to the MTR railway network in the coming
years and create further development opportunities

• Working toward the opening of the full Tuen Ma Line
in the third quarter of 2021; for the Hung Hom to
Admiralty section of the Shatin to Central Link, the
targeted opening date of the first quarter of 2022
is significantly at risk due to the major challenges
encountered

OUTLOOK

We continue to work toward the delivery of the 17-km Shatin to Central Link project, which will greatly 
reduce travel times between major population centres in Hong Kong. We expect the full Tuen Ma Line – 
connecting Phase 1 of the Tuen Ma Line with West Rail Line via Sung Wong Toi, To Kwa Wan, Ho Man Tin 
and Hung Hom stations – to open in the third quarter of 2021, bringing the important Shatin to Central  
Link project one step closer to completion. We are also working hard on the project’s Hung Hom to 
Admiralty section.

Elsewhere, we are progressing the design of the Tung Chung Line Extension and the Tuen Mun South 
Extension, and have commenced the procurement of the design consultancies for Kwu Tung Station and  
the Northern Link. We are also continuing to work closely with Government on other railway projects under 
RDS 2014.

60

MTR Corporation

Annual Report 2020

61

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisWith the opening of Tuen Ma Line Phase 1, the Shatin 
to Central Link made further progress in 2020. We are 
continuing to work closely with Government on the RDS 
2014 development framework for Hong Kong railways, 

which will potentially increase the city’s railway network 
by 35 km and bring with it even more opportunities for 
development and business expansion.

interchange between the Tuen Ma Line and Kwun Tong 
Line, allowing passengers to travel between the New 
Territories North and East districts to East Kowloon and 
Hong Kong Island East more conveniently.

Trial operations of the full Tuen Ma Line began in 
January 2021, marking a major milestone toward the 
commencement of passenger service.

During 2020, track-laying works were completed along 
the full length of the 6-km section from Hung Hom 
Station to Admiralty Station. To mark this milestone, 
a small celebration event was held in the tunnel at 

SHATIN TO CENTRAL LINK
The ten-station, 17-km Shatin to Central Link, a project 
managed by MTR on behalf of Government, is a strategic 
railway that will enhance the existing rail network and 
improve connectivity in Hong Kong. The first phase is 
the 11-km Tai Wai to Hung Hom Section, and the second 
phase is the 6-km Hung Hom to Admiralty Section.

The Tai Wai to Hung Hom Section will connect the former 
Ma On Shan Line to the West Rail Line via Diamond Hill 
and Hung Hom stations to form the Tuen Ma Line. When 
the Hung Hom to Admiralty Section is completed, the 
East Rail Line will run under Victoria Harbour to Exhibition 
Centre Station and Admiralty Station via Hung Hom.

Upon completion, the Shatin to Central Link will connect 
several existing railway lines and significantly reduce 
travel times between New Territories North, Kowloon and 
Hong Kong Island. Passengers will also have more routes 
to choose from, particularly in the busy cross-harbour 
section of the Tsuen Wan Line and the Tai Wai to Kowloon 
Tong section of the East Rail Line.

Project Progress
As at 31 December 2020, 99.99% of the Tai Wai to Hung 
Hom Section and 91.2% of the Hung Hom to Admiralty 
Section had been completed.

On 11 February 2020, the Company entered into relevant 
agreements with Government and Kowloon-Canton 
Railway Corporation to supplement current agreements to 
enable the Company to operate Tuen Ma Line Phase 1  
in substantially the same manner as the existing railway 
network for a period of two years from 14 February 2020.

Tuen Ma Line Phase 1, opened on 14 February 2020, 
enables passengers on the former Ma On Shan Line to 
travel directly to Kai Tak Station in East Kowloon via 
Hin Keng and Diamond Hill stations. Meanwhile, the 
expanded Diamond Hill Station has become a new 

62

MTR Corporation

Annual Report 2020

63

BUSINESS REVIEWHONG KONG NETWORK EXPANSIONExhibition Centre Station on 17 July 2020. In November 
2020, a topping-out ceremony for Exhibition Centre 
Station was held.

As the existing East Rail Line will connect with the future 
Hung Hom to Admiralty section, its signalling system 
must be upgraded for compatibility with the extension to 
the line. As reported earlier, the introduction of the new 
signalling system was put on hold in September 2020 and 
the system was finally commissioned in February 2021 
after the satisfactory completion of all further testing and 
approvals from relevant Government departments.

After reviewing the report of the investigation panel, 
the Company has established a dedicated “Shatin to 
Central Link Technical and Engineering Assurance 
Team” to monitor the project from both a technical 
and service readiness perspective and to identify any 
important potential issues of the remaining works for 
timely reporting and follow-up. A new Service Reliability 
Report will also be introduced as part of Government’s 
reviewing mechanism of the commissioning of new lines 
to ensure the timely reporting and handling of issues with 
potentially significant reliability impacts. The Company 
will also implement other recommendations made in the 
report of the investigation panel.

Programme for Delivery
The full line opening of the Tuen Ma Line is anticipated to 
be in the third quarter of 2021. As for the Hung Hom to 
Admiralty Section (East Rail Line extending to Admiralty 
Station), due to the major challenges encountered, the 
targeted opening date of the first quarter of 2022 is 
significantly at risk. The Company is working to the best of 
its ability to open the line at the earliest opportunity. 

Concerns Relating to Construction Works 
On 12 May 2020, Government released the Final Report of 
the Commission of Inquiry (“COI”) into the Construction 
Works at and near the Hung Hom Station Extension under 
the Shatin to Central Link. The report concluded that the 

relevant structures at and near the Hung Hom Station 
Extension are safe and fit for purpose with the completion 
of suitable measures. Works for the suitable measures 
were completed to programme in mid-2020.

Separately, the Expert Advisor Team report also 
concluded that it is safe in practical terms to use the 
related built structures at Hung Hom Station for their 
intended purposes after the implementation of the 
suitable measures. 

In its Final Report, the COI identified a number of 
inadequacies in respect of the construction process used 
during the construction of the Hung Hom Station and 
adjacent structure (including failures in respect thereof, 
such as poor workmanship incidents compounded by 
lax supervision, and that in a number of respects also, 
management of the construction endeavour fell below 
the standards of reasonable competence) and made 
recommendations on how the Company’s project 
management practices should be improved. Based on 
the COI’s interim report and the recommendations of 
the review carried out by the Capital Works Committee 
of the Board in 2018, the latter aided by an external 
consultant Turner & Townsend (“T&T”), the Company has 
been updating and improving its project management 
practices over the past two years. Many of these have 
already been incorporated into the Company’s standard 
practices. Out of the 38 recommendations made by T&T, 
31 have been implemented, and implementation of the 
remaining seven is well underway. The Company notes 
the comments and recommendations made by the COI 
in its Final Report. These are now being incorporated into 
our on-going work to improve our project management 
and quality assurance systems and processes for the 
delivery of future railway projects.

In the meantime, we are continuing our discussions 
with the contractor about fulfilling their contractual 
responsibilities and will be considering our legal position.

62

MTR Corporation

Annual Report 2020

63

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisFunding
The Company carried out a further review and 
revalidation of the Shatin to Central Link Cost to 
Complete, and this was submitted to Government on  
10 February 2020. The Company’s submission included 
an additional amount of project management cost 
for the Company. However, Government advised the 
Company that Government considers there has been no 
material modification in respect of the Shatin to Central 
Link project and, therefore, Government disagrees with 
the inclusion of any additional project management 
cost in the Cost to Complete. The additional funding 
sought by Government and subsequently approved by 
the Legislative Council on 12 June 2020 did not include 
any additional amount of project management cost for 
the Company. Government has recently responded to 
the Company that Government maintains its position of 

disagreement to any increase in the project management 
fee. The Company believes it is entitled (in accordance 
with the relevant entrustment agreement and following 
the Company’s receipt of independent expert advice) 
to an increase in the project management cost, to be 
agreed by way of good faith negotiations or otherwise 
determined in accordance with the relevant entrustment 
agreement. Despite the fact that this matter needs to 
be resolved, the Company continues to comply with its 
project management obligations under the agreement 
and meet the costs thereof, on an interim and without 
prejudice basis, to allow the Shatin to Central Link 
project to progress whilst reserving its position. The 
Company continues to exercise rigorous cost control 
with the objective of ensuring that construction costs are 
contained as far as possible. 

64

MTR Corporation

Annual Report 2020

65

BUSINESS REVIEWHONG KONG NETWORK EXPANSIONIn light of the matters described above, the Group has 
made a provision of HK$1.4 billion for the estimated 
additional cost to the Company of continuing to comply 
with its project management responsibilities in its 

consolidated profit and loss account for the year ended 
31 December 2020. Further details can be found in note 
21B to the Consolidated Accounts of this Annual Report.

OTHER NEW RAILWAY PROJECTS
Working under the RDS 2014 framework for the future 
development of the Hong Kong railway network, the 
Company was invited by Government in April, May and 
December 2020 to proceed with the detailed planning and 
design of the Tung Chung Line Extension, Tuen Mun South 
Extension, as well as Kwu Tung Station and the Northern 
Link, respectively. In June and October 2020, the design 
consultancies were awarded for the Tung Chung Line 
Extension and Tuen Mun South Extension, respectively. 
Ground investigation works and environmental impact 
assessments have also commenced. Procurement of 
the design consultancies for Kwu Tung Station and the 
Northern Link has commenced.

The Tung Chung Line Extension project comprises two 
components: i) a new intermediate Tung Chung East 
Station between Sunny Bay Station and Tung Chung 
Station, and ii) an extension of the existing Tung Chung 
Line to a new terminal station at Tung Chung West. 
Construction is expected to commence in 2023. The 
Company has also agreed with Government to construct 
the Airport Railway Extended Overrun Tunnel to facilitate 
an increase in the train frequency of Tung Chung Line in 
the future.

The Tuen Mun South Extension is a 2.4-km extension 
of the West Rail Line (which will become the Tuen Ma 
Line in the future) from the existing Tuen Mun Station 
to a new terminus at Tuen Mun South via a proposed 

intermediate station between Tuen Mun Station and the 
new Tuen Mun South Station. Construction is expected to 
commence in 2023.

The Kwu Tung Station and Northern Link project 
comprises two phases: i) a new Kwu Tung Station along 
the Lok Ma Chau Spur Line between Sheung Shui Station 
and Lok Ma Chau Station, and ii) a 10.7 km-long railway 
line linking Kam Sheung Road Station on the West Rail 
Line (future Tuen Ma Line) with the new Kwu Tung Station 
via three proposed intermediate stations in San Tin, Ngau 
Tam Mei and Au Tau. Upon completion of the project,  
a loop will be formed in the Northwest New Territories to 
enhance transport network connectivity between the east 
and west New Territories.

In May 2020, we submitted a proposal to Government 
for the Hung Shui Kiu Station project, and we continue to 
provide further information and details to Government. 
We also submitted a project proposal for the South Island 
Line (West) in December 2020.

During the year, we continued to work with Government 
to address technical challenges on the East Kowloon Line 
and North Island Line projects.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMainland 
China Business

Australia 
Business

Europe 
Business

11 Railway
Services in
4 Countries

2,183km
Operating Route Length 
Outside of Hong Kong

1.38 billion
Total Patronage
Outside of Hong Kong

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MAINLAND OF CHINA AND INTERNATIONAL BUSINESSESAIM
Representing one of the three core pillars under 
our Corporate Strategy, our Mainland of China and 
International Businesses enable us to grow and connect 
communities in markets beyond Hong Kong as we strive 
to become a leading multinational provider of railway 
services, delivering world-class operations in geographies 
as diverse as the Mainland of China, Europe and Australia. 

CHALLENGES 
• COVID-19 has led to reduced patronage and services
due to stay-at-home policies and lockdown protocols

• Competition is increasing in the Mainland and

international passenger rail markets as more rail
operators look outside their home markets

• Railway operators must adjust to different operating

and investment models to participate in the Mainland
of China and overseas markets

OUTLOOK

• Operators must also continuously enhance their

services and facilities in order to meet rising customer
satisfaction standards

STRATEGIES
•  Continue delivering operational excellence to fulfil and
renew existing contracts and win new ones, capturing 
both construction and O&M opportunities

•  Expand business in the Mainland of China by 

continuing to explore transit-oriented development
(“TOD”) opportunities and further participate in the 
development of the Greater Bay Area

•  Explore “Rail Plus Property” development opportunities

in Europe and Australia

• Further diversify revenue streams via asset

replacement, maintenance and public-private
partnership (“PPP”) infrastructure development
opportunities in selective markets

COVID-19 will continue affecting our Mainland of China and International Business for some time as the 
world struggles to get the pandemic under control and re-establish business and travel as usual. Therefore, 
we can expect passenger demand and revenue to fluctuate to varying degrees in 2021 depending on the 
business models of different business contracts. In the meantime, we must keep adapting our operations in 
different markets to continue delivering world-class railway services for our overseas customers. 

Hangzhou Metro Line 1 Phase 3 (Airport Extension), the full Hangzhou Metro Line 5, Middle Section of 
Beijing Metro Line 16 and Shenzhen Metro Line 4 North Extension all opened at various points  
througout 2020. These lines and their related businesses should all begin making financial contributions 
moving forward.

Over the coming months and years, we will strive to expand our presence in the Mainland of China market 
and continue taking an active role in the development of the Greater Bay Area. We will also be seeking 
new opportunities across Europe and Australia. This will be done via three primary approaches: delivering 
operational excellence, exploring more TOD opportunities in the Mainland and overseas markets, and 
raising our railway value chain capabilities.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisOver the years, we have exported our considerable 
expertise and experience in the construction, operation 
and maintenance of world-class railway networks to a 
variety of markets outside Hong Kong, including the 

Mainland of China, Macao, Europe and Australia. These 
businesses carried a total of approximately 1.38 billion 
passengers and an average of approximately 4.4 million 
passengers per weekday in 2020.

RAILWAY BUSINESSES IN THE MAINLAND OF CHINA

Beijing
In Beijing, our associate operates Beijing Metro Line 4 
(“BJL4”), the Daxing Line, the first three phases of Beijing 
Metro Line 14 (“BJL14”) and the Northern Section and 
Middle Section of Beijing Metro Line 16 (“BJL16”). The 
average on-time performance of these four lines in 2020 
was 99.9%.

Beijing Metro Line 4 and the Daxing Line

The COVID-19 outbreak impacted patronage for BJL4 
and the Daxing Line during the year. Combined ridership 
for the two lines in 2020 was approximately 239 million 
passenger trips while average weekday patronage was 
742,000, representing year-on-year decreases of 47.5% 
and 45%, respectively. The Daxing Line operations and 
maintenance (“O&M”) contract has been extended to 29 
December 2022.

Beijing Metro Line 14

The first three phases of BJL14 recorded combined 
passenger trips of approximately 148 million and average 
weekday patronage of over 479,000 in 2020, representing 
decreases of 40.8% and 39.2%, respectively, compared to 
2019. The full opening of BJL14 is scheduled for late 2021 
at the earliest.

Beijing Metro Line 16

The Northern Section of BJL16 recorded approximately 25 
million passenger trips and average weekday patronage 
of more than 81,000 in 2020. The Middle Section of 
BJL16 opened on 31 December 2020, with the full line 
scheduled to open in late 2022 at the earliest.

Beijing Metro Line 17

The opening of the first phase of Beijing Metro Line 17 is 
targeted for the end of 2021. Our associate will lease the 
rolling stock over a 20-year period, with lease payments to 
be made in instalments after the opening of each phase. 

Shenzhen

Shenzhen Metro Line 4 and North Extension

Shenzhen Metro Line 4 (“SZL4”), operated by our 
wholly owned subsidiary, saw a decline in patronage 
in 2020 due to COVID-19. Patronage decreased by 35% 
to approximately 156 million passengers and average 
weekday patronage dropped to approximately 446,000. 
The line once again recorded exceptional on-time 
performance of 99.9%.

There has been no increase in fares at SZL4 since we 
began operating the line in 2010. In July 2020, the 
Shenzhen Municipal Government publicised a fare 
adjustment framework for the Shenzhen Metro network 
that will take effect on 1 January 2021 for a period of 
five years. This framework is expected to enable the 
establishment of a fare-setting mechanism and the 
procedures for fare adjustment. However, if a suitable 
fare increase and adjustment mechanism are not 
implemented soon, the long-term financial viability of this 
line will be impacted.

The Company signed the O&M agreement for the SZL4 
North Extension in 2020, and the extension formally 
opened on 28 October 2020. 

Hangzhou

Hangzhou Metro Line 1 and Xiasha Extension

Our associate operates Hangzhou Metro Line 1 (“HZL1”) 
and the HZL1 Xiasha Extension. In 2020, patronage on 
these lines decreased by 27.4% to about 215 million 
year on year and average weekday patronage dropped 
to about 612,000. On-time train performance remained 
at 99.9%. The HZL1 Phase 3 (Airport Extension) formally 
opened at the end of December 2020.

Hangzhou Metro Line 5

The full line of Hangzhou Metro Line 5 commenced 
operation in April 2020. Total patronage was about 108 
million in 2020 and average weekday patronage was 
about 332,000. 

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BUSINESS REVIEWMAINLAND OF CHINA AND INTERNATIONAL BUSINESSESPROPERTY BUSINESSES IN THE MAINLAND OF CHINA

Shenzhen
The Tiara residential development at Shenzhen Metro 
Longhua Line Depot Site Lot 1 has a total developable 
GFA of approximately 206,167 square metres with a retail 
centre of about 10,000 square metres by GFA. More than 
98% of residential units have been sold and handed over 
to buyers. 

COVID-19 negatively impacted the occupancy rate and 
patronage of TIA Mall in 2020. The Company granted 
rental concessions to eligible tenants to help them 
withstand the impact of business disruption caused by 
the pandemic.

Beijing
The occupancy rate for Ginza Mall in Beijing decreased 
during the year to 84%. The Company extended rental 
relief to eligible tenants to help them withstand the 
impact of business disruption caused by the pandemic.

Tianjin
In Tianjin, project completion for the Beiyunhe Station 
shopping centre development has been delayed to 
2024 as additional works are required for railway safety 
assurance during basement construction.

Property Management Businesses
As at 31 December 2020, the Company managed a total 
of approximately 406,000 square metres of self-developed 
and other third-party properties in the Mainland of China.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMACAO
MTR operates and maintains Macao’s first rapid transit 
system, the Macao Light Rapid Transit Taipa Line, which 
opened in December 2019. We also provide project 

EUROPE RAILWAY BUSINESSES

United Kingdom

TfL Rail/Elizabeth Line

In London, our wholly owned subsidiary operates the 
Crossrail operating concession under the TfL Rail brand. 
Services include Liverpool Street Station to Shenfield, 
Paddington Station to Heathrow Airport and Paddington 
Station to Reading, the latter of which is a 57-km route 
that was included into the service at the end of 2019. 
MTR continues to support the phased opening of TfL Rail, 
which will be renamed Elizabeth Line upon the opening 
of the Central Operating Section. We recently introduced 
the new class 345 Full Length Unit to operate to  
Heathrow Airport.

Although ridership has fallen, TfL Rail services have 
managed to minimise the risks presented by COVID-19. 
Our financial interest is reasonably protected as this 
concession has no fare revenue risks.

South Western Railway

Our associate operates the South Western Railway (“SWR”) 
franchise, one of the largest rail networks in the UK. 
Services for the SWR were also reduced during lockdown 
as a result of COVID-19. SWR was transitioned into the 
Emergency Recovery Measures Agreement (“ERMA”) in 
September 2020 for a period spanning to May 2021. The 
termination sum for the SWR franchise was agreed with 
the client which will be paid at the end of the ERMA term. 
The full exposure to the SWR franchise has already been 
provided in our 2019 financial statements. 

management and technical support to other light rail 
lines and extensions in the city.

Sweden
MTR is the largest rail operator in Sweden by passenger 
volume. It operates three rail businesses via wholly 
owned subsidiaries: Stockholm Metro (Stockholms 
tunnelbana); MTRX (formerly known as MTR Express), an 
intercity service between Stockholm and Gothenburg; 
and the Stockholm commuter rail service (“Stockholms 
pendeltåg”), which serves the greater Stockholm area.

Stockholm Metro (Stockholms tunnelbana)

During the pandemic, Stockholm Metro continued to run 
a full service with strong operational performance.

MTRX

MTRX – which underwent a successful rebranding earlier 
in 2020 and was recently ranked third in the Swedish 
Innovation Index – has been operating a reduced service 
since March 2020 due to travel restrictions and decreased 
demand brought by the COVID-19 outbreak. 

Stockholms pendeltåg

Stockholms pendeltåg continued to run a full service 
during the pandemic while achieving record-high 
punctuality.

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BUSINESS REVIEWMAINLAND OF CHINA AND INTERNATIONAL BUSINESSESAUSTRALIA RAILWAY BUSINESSES

Melbourne’s Metropolitan Rail Service
In Melbourne, our subsidiary operates the Melbourne 
metropolitan rail network. Passenger volume decreased 
sharply in 2020 amid COVID-19 outbreak. Our subsidiary 
reached an agreement with the State government in 
May 2020 on financial support to ease the effects of  
the pandemic.

Sydney Metro North West Line
In Sydney, MTR is a member of Northwest Rapid Transit 
(“NRT”) Consortium and is responsible for the delivery 
of the PPP contract including design, financing and 
construction of the Sydney Metro North West Line as well 
as its on-going operations and maintenance. The line 

opened in May 2019 and continued to run a full service 
in 2020. Patronage was affected by COVID-19; however, 
there is no fare revenue risk to NRT according to the 
terms of this franchise. Service performance continued to 
improve throughout the year.

Sydney Metro City & Southwest Project
In 2019, the NRT consortium was awarded the PPP 
contract for delivery of new metro trains and core rail 
systems, as well as operation and maintenance of the 
combined Sydney Metro North West and Sydney Metro 
City & Southwest lines until 2034. The project continued 
to move forward with milestones achieved as planned 
despite some restrictions on the flow of people and 
materials between countries as a result of COVID-19.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisGROWTH OUTSIDE OF HONG KONG

Mainland of China
In August 2020, the consortium led by our wholly owned 
subsidiary was awarded the tender for the Shenzhen 
Metro Line 13 PPP project. The contract was formally 
signed in October 2020. The project covers investment, 
construction, and operations and maintenance for a 
period of 30 years following completion. Construction 
covers track laying, rolling stock, and electrical and 
mechanical systems, including the signalling system and 
automated fare collection system for the 22.4-km line. The 
total capital cost of approximately RMB4.91 billion will be 
financed by both debt and equity. The PPP project will 
be undertaken by a company in which our wholly owned 
subsidiary will have an effective interest of 83%. Shenzhen 
Metro Line 13 is expected to commence service in 2023. 
Our bid for Shenzhen Metro Line 12 was unsuccessful.

In June 2020, the Company signed a joint venture 
agreement with Chengdu Rail Transit Group to set up a 
new company to explore and develop station commercial 
and related businesses in Chengdu. One of the priorities 
of the new company is to demonstrate the added value 
MTR brings to station commercial activities. 

Also in June 2020, our rolling stock maintenance company 
with the CRRC Hangzhou Digital Technology Co., Ltd 
consortium won the contracts for the rolling stock fleet 
overhaul for certain lines in Hangzhou and Shenzhen.

Discussions are on-going regarding potential cooperation 
opportunities in the Guangdong-Hong Kong-Macao 
Greater Bay Area to build transport infrastructure as 
well as property and community projects. The Company 
has been involved as the TOD advisor of Dongguan 

Binhaiwan New Area Government for the conceptual 
planning of the High Speed Rail Binhaiwan Station 
TOD. In other Greater Bay Area cities, we are exploring 
the investment opportunities of rail-related projects. 
Leveraging our experience, we will continue to play an 
active role in the integrated development and TOD of the 
Greater Bay Area.

In March 2021, we jointly secured the land use right 
for a TOD site in the south of Hangzhou West Station 
together with three joint venture partners. This project 
is a mixed-use property development comprising 
serviced apartment, office, retail and hotel, with a total 
developable GFA of approximately 688,210 square 
metres. The Company has a 10% interest in the project 
with an equity investment of RMB350 million.

Sweden
In December 2020, our wholly owned subsidiary was 
awarded the O&M concession for the Mälartåg train 
service, which covers an eight-year period with a one-
year option for extension. The tender process is currently 
subject to legal challenges from other bidders, and traffic 
may start from December 2021 or later depending on 
the results of these challenges. The Mälartåg network 
currently serves around 11 million passenger journeys a 
year and connects Stockholm with major towns and cities 
including Linköping in the south, Uppsala in the north 
and Örebro in the west. A further line extension to the 
north, the Upptåget service, will be included from mid-
2022 depending on the results of the legal challenges. 

Our bid for the O&M of Roslagsbanan, the commuter 
network connecting Stockholm and the municipalities 
north of the city, was unsuccessful.

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BUSINESS REVIEWMAINLAND OF CHINA AND INTERNATIONAL BUSINESSESMainland of China and International Railway Businesses at a Glance

MTR 
Corporation 
Shareholding

Business Model

49%

49%

49%

Public-Private- 
Partnership (“PPP”)
Operations and 
Maintenance 
(“O&M”) Concession
PPP

Mainland of China 
Beijing Metro Line 4 
(“BJL4”)
Daxing Line of BJL4

Beijing Metro Line 14 
(“BJL14”)

Beijing Metro Line 16 
(“BJL16”)

49%

Phase 1: O&M 
Concession 
Full Line: PPP

Beijing Metro Line 17

49% O&M Concession

Commencement 
of Franchise/ 
Expected Date of 
Commencement of 
Operation

Franchise/  
Concession Period 

Total Number of 
Stations 

Route Length 
(km)

September 2009

30 years

December 2010 10 years till 2020 and  
2 years extension  
till 2022
30 years from  
December 2015

24

11

28.2

21.8

Phase 1 to 3: 30  
Full Line: 37

Note 1 Phase 1 to 3: 43.8 
Full Line: 47.3

Phase 1 to 3: by phases 
from May 2013 to 
December 2015 
Full Line: Targeted late 
2021 
Phase 1: December 2016  
Phase 2: December 2020  
Full Line: Targeted after 
2021 
Subject to local 
government 
arrangement

Phase 1: till full line 
opens 
Full Line: 30 years 

Phase 1: 10 
Phase 2: 7 
Full Line: 29

Note 1

Phase 1: 19.6 
Phase 2: 10.9 
Full Line: 49.8

Full Line: 21

Full Line : 49.7

Full Line: 15

Full Line: 20.5

Shenzhen Metro Line 4
(“SZL4”)

100%

Build-Operate-

TransferNote 2

SZL4 North Extension

100% O&M Concession

Phase 1 and 2: by 
phases from July 2010 
to June 2011 
October 2020

83%
49%

PPP
PPP

2023
November 2012

49% O&M Concession

November 2015

49% O&M Concession

December 2020

60%

PPPNote 3

Initial Section:  
June 2019 
Latter Section (Included 
West Extension):  
April 2020

100%

O&M  
Service Contract

December 2019

80 months

100% O&M Concession

May 2015

8 years Until End 2021: 31  
Full line: 41

30% O&M ConcessionNote 4

August 2017

7 years

100% O&M Concession

November 2009

20 years after service 
commencement 
 (no later than 31 
December 2045)
30 years

End together with  
SZL4 concession
30 years
25 years

End together with  
HZL1 concession
End together with  
HZL1 concession
25 years

8 years till 2017 and 
6 years extension till 
2023
Operating license is 
subject to renewal

10 years

8 years

8 years till 2017 and 
7 years extension till 
2024
15 years

8

16
31

3

5

39

11

216

100

7 

54

46

222

13

18

10.8

22.4
48

5.6

11.2

56.2

9.3

Until End 2021: 
99 
Full line: 128
998

108

462

247

1,060

409

36

30

MTRX, Sweden

100%

Open Access 
Operation

Initial service:  
March 2015 
Full schedule:  
August 2015
December 2016

100% O&M Concession

100% O&M Concession

December 2021

60% O&M Concession

November 2009

Mixed PPP (Operations, 
Trains & Systems)
Mixed PPP (Operations, 
Trains & Systems)

May 2019 

Target in 2024 10 years after service 
commencement

Shenzhen Metro Line 13
Hangzhou Metro 
Line 1 (“HZL1”)
HZL1 Xiasha Extension

HZL1 Phase 3 
(Airport Extension)
Hangzhou Metro Line 5
(“HZL5”)

Macao 
Macao Light Rapid 
Transit Taipa Line
Europe
TfL Rail/Elizabeth Line, 
United Kingdom

South Western Railway, 
United Kingdom
Stockholm Metro, 
Sweden

Stockholm commuter 
rail, Sweden
Mälartåg, Sweden
Australia
Melbourne‘s 
Metropolitan Rail Service

Sydney Metro North 
West Line
Sydney Metro City & 
Southwest Line

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Notes:
1  BJL14 Phase 2 East Section has 12 stations, 11 opened (one is currently bypassed). BJL14 Phase 3 Middle Section has 11 stations, ten opened (one is currently bypassed). 

BJL16 Phase 2 has seven stations, five opened (two are currently bypassed). 
SZL4 Phase 1 assets are owned by the Shenzhen Municipal Government and MTR Corporation (Shenzhen) Limited took over the operation of Phase 1 in July 2010.

2 
3  HZL5 West Extension is out of PPP scope.
4 

South Western Railway was transitioned into Emergency Recovery Measures Agreement in September 2020.

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisEnvironmental 
Protection

Community 
Investment

HK$15.4 million

Donated and Sponsored to
Charitable and Other 
Organisations

64
Volunteering Projects
Organised

MTR’s success has been built on the clear vision, mission 
and values that steer our corporate behaviour and guide 
us toward achieving business results. We also recognise 
that corporate responsibility is crucial to maintaining our 
position as a responsible business that contributes to and 
benefits society.

As an organisation whose purpose is to “keep cities moving”, 
MTR provides rail and property services that are integral 
parts of people’s lives. Therefore, our corporate responsibility 

strategy and efforts, underpinned by our sustainable 
financial model, focus on ensuring safe, responsible 
operations in all aspects of our business and contributing 
positively to the development of communities.

As outlined in our Corporate Strategy, the Company is 
placing greater emphasis than ever on its Environmental, 
Social and Governance (“ESG”) behaviour and practices. 
Moving forward, our aim is to foster an even stronger 
sense of corporate responsibility as we address our 

74

CORPORATE RESPONSIBILITYMTR Corporationcommunities’ ever-changing societal and environmental 
needs and work together toward a better future.

We have published a Sustainability Report every year for 
the past two decades to keep stakeholders up to date on 
our ESG performance. It fulfils the disclosure requirements 
of both the Hong Kong Stock Exchange ESG Reporting 
Guide and the Global Reporting Initiative Standards: Core 
option. We also produce a separate sustainability website, 
which in addition to the Sustainability Report itself 
provides details of our approach to sustainability and 
serves as a focal point of the Company.

The Sustainability Report will contain an Independent 
Assurance Report prepared by an external auditor, 
who performed limited assurance in relation to certain 
sustainability performance data. These include data for 
our Hong Kong, Mainland of China and international 
businesses covering greenhouse gas (“GHG”) emissions; 
staff indicators such as turnover and training days; safety 
performance for operations, staff and contractors;  
and supply chain management numbers. The 
Sustainability Report 2020 has been published on our 
sustainability website. 

ACTIONS WE HAVE TAKEN UNDER COVID-19
The global pandemic demonstrated the power of corporate 
social responsibility and firm action to help communities 
dealing with adversity. Our responsibility is to provide safe 
and reliable service to the community, allowing cities to 
keep moving during the pandemic. Following the outbreak 
of COVID-19, face masks were in very short supply in Hong 
Kong society. In response, we immediately donated 100,000 
surgical masks to communities in need. We also installed 
vending machines at our stations to ensure that members 
of the public could more easily obtain potentially life-saving 
personal protective equipment (“PPE”). We launched our 
own mask production lines, provided PPE to staff for their 
protection at their workplace, and initiated appropriate 
flexible work arrangements. 

out the storm. Our Board and Executive Directors donated 
HK$4.3 million of their remuneration to local charity groups 
providing special pandemic support such as food, study 
kits and shelter for around 50,000 beneficiaries. Such 
initiatives supported our operational efforts to address 
people’s immediate health and safety concerns, namely 
by requiring frontline staff to wear face masks in trains 
and stations and by thoroughly cleaning and disinfecting 
our trains, stations and other facilities on a regular basis. 
We also set up vending machines at 20 stations where 
the public could conveniently pick up COVID-19 testing 
specimen collection packs. Since March 2020, we have 
been providing free Airport Express tickets through the 
Hospital Authority to healthcare workers who need to 
travel between AsiaWorld-Expo Station and the urban 
area. Over 16,900 tickets had been provided as at the end 
of January 2021. We also donated 200 tablet devices to 
underprivileged children to facilitate their  
online learning.

COVID-19 had a severely detrimental impact on the local 
economy and affected people's livelihoods. In response, 
we announced a number of fare rebates to help make 
transit more affordable, and we offered rental concessions 
for many of our station and mall tenants to help them ride 

CORPORATE STRATEGY
Our Corporate Strategy outlines a fresh approach to 
our business development by entrenching robust ESG 
principles even deeper into our businesses and operations 
in order to create value for all our stakeholders. We aim to 
lead the way in three priority areas: social inclusion, GHG 
emissions, as well as advancement and opportunities for 
our staff and the community.

• Social inclusion: We strive to design journeys around

each individual – from a railway system that is accessible
to all, to age-friendly policies catering for senior citizens. 
We also foster diversity and inclusion to nurture the
uniqueness of Hong Kong and its community.

75

Annual Report 2020Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis•  GHG emissions: The MTR railway network is already a 
green, low-carbon mode of transport, but we aim to 
strengthen our current actions to reduce emissions 
even further. Our long-term strategy is focused on 
continuing to develop a low-carbon transport network, 
further reducing our carbon emissions, and pursuing 
climate adaptation and resilience. 

•  Advancement and opportunities: We seek to empower 

people by striving to address societal needs and 
enable new growth opportunities. We will also 
champion ideas and innovation to support the growth 
of individuals and communities, shaping a flourishing 
society and a better future.

VALUE ADDED AND DISTRIBUTION STATEMENT IN 2020
(HK$ MILLION)

Economic Value Generated

Economic Value Distributed

Revenue from Hong Kong 
Transport Operations
11,896

Revenue from Hong Kong 
Station Commercial 
Businesses
3,269

Revenue from Hong Kong  
Property Rental and 
Management Businesses
5,054

Revenue from 
Mainland of China and 
International Subsidiaries
21,428

Revenue from 
Other Businesses1
1,499

Profit from Hong Kong 
Property Development2
6,509

49,655

3,923

Economic Value Retained  
from Prior Years and Reinvested 
in 2020

Total: 53,578

Staff Costs3

Employees
15,138

Maintenance, Renewal 
and Upgrade Expenditure 
on Existing Hong Kong 
Railway System

Existing Hong Kong  
Railway System
10,985

Other Operating Costs4

Suppliers & 
Business Partners
16,905

Fixed and Variable 
Annual Payments

Interest & 
Finance Costs5

KCRC
988

Lenders
701

Taxes6

TAX

Governments
1,258

Ordinary Dividends

HKSAR Government
5,700
Other Shareholders
1,881

Community 
Investment7

Community
22

Total: 53,578

Notes:
1 
Includes share of profit of associates and joint venture.
2  Before taking into account staff costs of HK$18 million.
3 

4 

Excludes staff costs related to Hong Kong railway system maintenance of HK$2,430 million, capitalised for asset creation of HK$1,412 million and recoverable of  
HK$596 million.
For simplicity reason, other operating costs include interest income, netted with non-controlling interests. Excludes operating costs related to Hong Kong railway system 
maintenance of HK$2,424 million.
Excludes interest expenses capitalised for asset creation of HK$360 million.

5 
6  Represents current tax and excludes deferred tax for the year.
7 

Includes donations, sponsorships and other community engagement contributions, and excludes in-kind donations of HK$20 million given. In addition, there were  
(i) ongoing fare concessions and promotions of HK$1,710 million, (ii) MTR's share of additional fare promotions offered to our Hong Kong passengers (including 20% 
rebate on every Octopus trip and HK$100 discounts on MTR City Saver and Monthly Pass Extras), and (iii) rental concessions granted to station and mall tenants that have 
not been accounted for in this amount.

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77

CORPORATE RESPONSIBILITYCOMMUNITY INVESTMENT

“Community Connect” is our platform for initiatives 
that help a wide range of sectors in the communities 
we serve while also enhancing the liveability of our city. 
Programmes and activities are carefully designed to 
support and engage communities across all 18 districts 
of Hong Kong. In addition, we enhance customers’ travel 
experiences and promote art appreciation through our 
“Art in MTR” programme.

We also encourage our employees to volunteer for 
activities that benefit the community. On a corporate 
level, we collaborate with non-profit organisations and 
social enterprises to address evolving community needs.

Youth, Children and the Elderly
Our youth and children’s programmes are designed to 
support young people’s aspirations for a better future, 
promote education, and disseminate important messages 
regarding railway safety and courtesy. 

For 13 years, our annual summer programme, “‘Train’ 
for Life’s Journeys”, has been helping secondary school 
students develop soft skills and strengthen their  
self-confidence through interactive workshops, adventure 
camps and on-the-job experience. The event was 
deferred and carried out online between 1 and 4 October 
2020 in view of continued disruption to school calendars 
due to COVID-19. The four-day programme proved 
popular with nearly 100 students from Secondary Three 
to Secondary Five participating in various workshops and 
sharing sessions.

Since COVID-19, we created online shows on top of 
physical show for the “MTR x Hong Kong Repertory 
Theatre Drama Education Programme 2019-2020” to 
promote railway safety and courteous behaviour, which 
was delivered to 24,000 students from kindergarten, 
primary and special schools. During the year, we also 
launched a mobile app and online activities on social 
media platforms to promote railway safety to children 
during stay-at-home periods.

To promote STEAM (science, technology, engineering, 
art and math) education, MTR arranged live broadcasts of 
the “Summer Online Railway Workshops” and “Christmas 
Delight Online Workshops” in August and December 
2020, respectively, to promote green and social inclusion 
with railway elements. These workshops attracted 
positive feedback from netizens.

In addition to programmes for our young passengers, we 
once again organised a variety of activities for the elderly. 
Our annual elderly programme, launched in co-operation 
with Radio Television Hong Kong (RTHK) Radio 5, featured 
a series of posters displayed throughout the MTR network 
and broadcasts on RTHK promoting railway safety 
messages to seniors. We also regularly conduct outreach 
activities in elderly centres, both online and offline, to 
provide railway and safety messages.

Community Outreach
Although many of our community programmes had 
to be curtailed due to the COVID-19 pandemic, our 
staff continued to volunteer their own time to serve 
the community through the “More Time Reaching 
Community” Scheme. In 2020 despite various  
challenges, 64 volunteering projects were organised 
involving a total of 6,344 volunteer-hours of service to 
help people in need, involving over 900 participating 
volunteer headcount.

To help the underprivileged groups ride out the 
pandemic, our MTR volunteers supported the Hong 
Kong Council of Social Service and other NGOs on a 
variety of special volunteering activities. These included 
packing and distributing pandemic supplies to the 
underprivileged, delivering food items for low-income 
families and the elderly, and preparing learning kits for 
children with special education needs to learn at home. 

During the year, we donated and sponsored HK$15.4 
million to charitable and other organisations. 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisArts and Culture
We promote the development of artistic talent, promote 
public appreciation of art, and make customers’ journeys 
more inspiring and enjoyable through our “Art in MTR” 
programme, which offers space for art exhibitions in our 
highly travelled stations.

We aim to integrate art pieces into stations and enrich 
passengers’ journeys. In 2020, we unveiled seven new 
artworks in Kai Tak, Diamond Hill and Hin Keng stations 
following the opening of Tuen Ma Line Phase 1 in  
addition to Wan Chai Station and Tiu Keng Leng Station. 
These art pieces featured local heritage, history and 

customs in various art formats such as time tunnel, 
colourful glass canopy, platform seats and even a 
photographic installation of balletic street scenes in 
collaboration with the Hong Kong Ballet. We also hosted 
a number of exhibitions, including the “Life and Hope – 
Ling Tsz Hin Photo Exhibition” and Ming Yue “Embrace 
Positive Energy for Hong Kong” painting exhibition, 
across both Sheung Wan and Sai Wan Ho stations, to 
inject positive energy into the community. In Central 
Station, a memorial exhibition for legendary singer Teresa 
Teng was held, which received positive response from  
the community.

ENVIRONMENTAL PROTECTION
MTR is a proud provider of electrically powered 
mass transit railway services, offering low-carbon, 
environmentally sustainable transportation for large 
urban populations. In order to make our operations even 
more environmentally friendly, we strive to minimise 
emissions from our fleet of road vehicles, including buses; 
use resources as efficiently as possible; and minimise or 
mitigate other environmental impacts of our business as 
set out in our Corporate Responsibility Policy.

This past year we introduced our Corporate Strategy, 
which lays out a roadmap for our future business 
development as well as strong ESG guiding principles.  
We published our Climate Change Strategy, which 
specifies a three-pronged approach to combat climate 
change: 1) providing a low-carbon transport network;  
2) further reducing our carbon emissions; and  
3) adapting and remaining resilient to climate change. 
In line with this approach, we intend to strengthen 
our current actions and develop a long-term roadmap 
to achieve even more impactful GHG reduction goals. 
Therefore, the Company initiated a consultancy study to 
develop long-term GHG reduction targets, and it intends 
to launch the programme by 2021. The new targets will 
be disclosed soon. 

We have been reporting our GHG emissions since 
2002. We monitor Scope 1, 2 and 3 GHG emissions 
in accordance with the Greenhouse Gas Protocol 
established by the World Resources Institute and the 

World Business Council for Sustainable Development. 
In tandem, we follow the guidelines published by the 
Environmental Protection Department and Electrical and 
Mechanical Services Department in Hong Kong as well as 
other international guidelines.

To help conserve our planet’s natural resources, we 
continued to reduce electricity consumption across all 
our businesses. We were active in continuing to replace 
our air conditioning systems with more energy-efficient 
chillers in our Hong Kong network. We also supported 
the development of renewable energy in Hong Kong 
by installing a 93.24 kW solar energy system at our 
headquarters. Actions like these will help Hong Kong 
become carbon-neutral in the future.

In 2020, we issued a new, US$1.2 billion 10-year Green 
Bond under our new Sustainable Finance Framework 
to fund projects that conserve energy and protect the 
environment while enhancing and expanding low-carbon 
railway services. It was the largest single-tranche green 
bond for corporates in Asia Pacific. Our Sustainable Finance 
Framework covers additional eligible investments that 
support the United Nations Sustainable Development 
Goals. Details of our sustainable investments are provided 
in our annual Green Finance Report, which will be 
published on our sustainability website.

As a builder of new railways and property developments, 
we are also conscientious of meeting our environmental 

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CORPORATE RESPONSIBILITYresponsibilities when undertaking new projects. In Hong 
Kong, an Environmental Impact Assessment must be 
conducted and appropriate mitigation measures have to 

be put in place before the start of all designated projects. 
We are also guided by Environmental Management 
Systems that are independently audited and certified to 
be ISO 14001 compliant.

SAFETY FIRST

The safety of our customers, employees and  
business partners is always our number one priority. 
We ensure a safe and healthy environment through 
cultivating a safety-first culture and promoting 
continuous improvement. 

Our Corporate Strategic Safety Plan, which is reviewed 
and updated every four years, helps us focus our safety 
efforts across all our business areas to maintain safety 
performance excellence in support of our growth and 
global expansion. We have applied a Corporate Safety 
Management Model with a framework for overseeing 
our safety management and governance across our 
businesses. For details on how we enhance customer 

safety, please refer to the “Hong Kong Transport 
Operations” section (page 38) of this Annual Report.

We take a rigorous approach with regard to the safety 
of our staff, contractors and customers. To promote our 
safety-first culture, we hold a Corporate Safety Month each 
year alongside on-going initiatives to address specific 
safety focuses. Another initiative is pursuing our long-term 
ambition to achieve a “Zero Harm” operating and working 
environment by prioritising efforts in safety, health and 
well-being and building a strong preventive culture.

We also invest heavily in maintaining our assets, and 
we assess operational safety impacts throughout the 
lifecycles of our projects.

GOVERNANCE AND POLICIES
All our corporate responsibility initiatives are aligned with 
our business objectives and corporate values and are 
supported by our corporate governance framework.

Our management approach to corporate responsibility 
comprises a number of policies, including our Corporate 
Responsibility Policy, Green Procurement Policy, Climate 
Change Strategy, and Modern Slavery and Human 
Trafficking Statement. These policies are overseen by 
the Board’s Corporate Responsibility Committee, which 

provides strategic guidance and reviews our corporate 
responsibility practices and performance. Please also refer 
to the Corporate Responsibility Committee section of the 
“Corporate Governance Report” (page 103) of this Annual 
Report for its principal responsibilities. Our Corporate 
Responsibility Steering Committee supports our 
corporate responsibility efforts by providing direction on 
responsible business practices and fostering collaboration 
across all divisions.

RESPONSIBLE PROCUREMENT
All our suppliers and contractors are required to comply 
with our Supplier Code of Practice, which sets out a 
compulsory behavioural framework covering ethical 
standards, human and labour rights, and supply chain 
management. We also have a Green Procurement 
Policy that promotes high standards of environmental 

protection, both internally and among our suppliers 
and contractors. To comply with the UK Modern Slavery 
Act, we have updated our Modern Slavery and Human 
Trafficking Statement to elucidate our commitment to 
preventing any incidence of modern slavery or human 
trafficking within our supply chains and business.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisStaff 
Motivation and 
Engagement

Listening 
and 
Responding 
to Staff

3.4%
Voluntary Staff
Turnover Rate in Hong Kong

4.8
Average Training Days
per Employee in Hong Kong

50,000+
Staff Worldwide

Our staff are our most valuable assets, and we are 
committed to inspiring, engaging and developing them. 
As at 31 December 2020, the Company together with its 
subsidiaries employed 17,288 people in Hong Kong  

and 16,921 people outside of Hong Kong. Our associates 
also employed an additional 17,121 people in Hong Kong 
and worldwide.

RECRUITMENT, TALENT DEVELOPMENT AND RETENTION
During the year, we continued to implement various 
initiatives to enhance talent acquisition, employee 
engagement, motivation and talent development. These 
efforts are reflected in our stable workforce, with the 
voluntary staff turnover rate in Hong Kong staying low at 
3.4% during the year.

ensure business sustainability. Starting from early  
January 2020, we adopted a prudent recruitment 
approach to meet our operational needs while containing 
costs. We have implemented cost control measures with 
less impact on staff but meaningful financial outcome for 
the Company.

The worldwide impact of COVID-19 posed unprecedented 
challenges to the Company’s business performance. 
Despite reduced patronage and revenue, we made 
considerable efforts to protect the jobs of our staff and 

To fulfil our long-term manpower and succession needs, 
and to offer career opportunities to the youth of  
Hong Kong, we continued our graduate recruitment 
during the pandemic by stepping up our use of online 

80

HUMAN RESOURCESMTR Corporationplatforms. During the year, we conducted more than 
20 virtual recruitment talks at vocational institutes and 
organised over 350 virtual interviews. These efforts 
brought 30 high-calibre graduates into the Company’s 
various graduate development programmes as well 
as 67 apprentices and Technician Associates into 
apprenticeship programmes. 

In support of our youth development and engagement 
initiatives, we offered 74 internship placements to students 
in Bachelor Degree and Associate Degree courses in Hong 
Kong in 2020. We also successfully leveraged campus 
recruitment campaigns in different cities in the Mainland 

of China to recruit around 500 staff for the opening of the 
Shenzhen Metro Line 4 North Extension.

To attract, retain and motivate our staff, the Company 
provides competitive pay and benefits, short- and  
long-term incentive schemes, and a broad range of 
career development opportunities under its total reward 
framework. We also conduct regular reviews to maintain 
market competitiveness of our pay and benefits for staff.

The Company has in place a robust performance 
management system. We also recognise and reward our staff 
through our performance-based pay review mechanism as 
well as various staff motivational schemes and awards.

STAFF MOTIVATION AND ENGAGEMENT 
To enhance the on-boarding experience and introduce 
staff development and recreational facilities to our new 
joiners, we have produced a series of virtual tours of 
various workplaces and staff facilities and posted them on 
the New Joiner Portal. Since May 2020, we have provided 
free Metro Recreation Club membership for our new 
joiners as a welcome gift and have also launched a New 
Joiners Pulse Survey to solicit feedback on candidates’ 
experience and identify areas where we can improve.

During the year, the Company rolled out a number of 
initiatives to support our staff to combat the COVID-19 
pandemic. In February 2020, we issued Care Packs 
containing face masks and hand sanitiser to our staff 
at a time when personal protective equipment (“PPE”) 
supplies were tight. Later in the year, we strengthened 
our staff’s PPE and launched in-house face mask 
production lines at Siu Ho Wan Depot to fulfil the daily 
operational needs of our local staff. In August, more 

than 2,000 Operations staff participated in the voluntary 
COVID-19 test provided by the Transport Department, 
and all tests results were negative. We also enhanced 
our medical and counselling service provisions for 
assignees working overseas in the Mainland of China and 
international hubs to protect their health and safety.

Other initiatives to support our staff’s total well-being 
included the introduction of one-day paid “Well-being 
Leave” and the Flexible Benefits Online Platform for our 
staff to redeem health products and services, and the 
formalisation of the staggered working hours policy for 
office staff. In addition to various wellness programmes 
like health talks and newsletters to help our staff relieve 
pressure during the difficult times of 2020, we launched 
an “Emotional Health One-stop Learning Portal” to  
provide resources such as a stress self-assessment 
online questionnaire, topical learning videos and 
scenario-based e-courses.

Staff Distribution by Geographic Location 
(Percentage)

Staff Productivity – Earnings Per Employee*
 (HK$ million)

 5.0 

4.9

 14.4 

13.6

12.8 

12.7

51.8

 50.5

17.0

 17.3 

2020

2019

Hong Kong

Australia

Sweden

0.96

0.97

1.04

0.81

0.28

2016

2017

2018

2019

2020

Mainland of China

* Hong Kong businesses excluding property development

Others

81

Annual Report 2020Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisLISTENING AND RESPONDING TO STAFF

During the year, the Company placed great emphasis on 
launching the new Corporate Strategy, “Transforming 
the Future”. This included communicating to our staff 
via channels such as the Chairman’s Letter and CEO 
Blog, a dedicated website set up by the Transformation 
Management Office, quarterly pulse surveys starting in 
December 2020 to solicit staff feedback, and meetings 
and forums at the corporate and departmental levels.

To maintain timely business communications during 
the pandemic, the Company held a number of virtual 
forums and meetings for executive managers and 
managers around the world. Our Staff Consultation 
Mechanism continued to serve as a key communication 
channel between management and staff. In response 
to the COVID-19 outbreak, we also organised regular 
communication sessions with staff representatives and 
unions to proactively engage our staff and formulate 
measures in a timely manner to address their concerns.

To foster mutual appreciation between colleagues and 
encourage collaboration, we held promotional events 
for the “We Praise We Support” programme and the 
“Living the MTR Values Award Scheme” in May 2020. To 
enhance staff awareness of the Code of Conduct and 
facilitate its application in the workplace, we held a series 
of promotional programmes in July 2020 with interactive 
games featuring real-life situations. 

Through our multinational internal communication 
platform MTRconnects, our staff can share corporate 
updates and stories with colleagues in different business 
hubs across the globe. In 2020, this platform achieved 
a total view rate of approximately 178,000. Meanwhile, 
our staff suggestion scheme continued to be a successful 
channel for soliciting innovative ideas from our staff.

groups. Such initiatives have helped our staff maintain 
business as usual and sustained the Company’s growth.

In 2020, we introduced a structured corporate 
development ladder to all newly recruited and 
promoted staff. It aims to provide colleagues with 
learning opportunities that strengthen their skills and 
readiness to lead; facilitate their understanding of MTR’s 
vision, values and DNA; enhance self-understanding; and 
widen their networks within the Company to facilitate 
collaboration. We also launched an online newsletter, 
“L&DD Learning Digest”, to provide colleagues with 
practical tips in learning and development, promote 
learning culture and encourage self-learning. 

A CULTURE OF CONTINUOUS LEARNING 
The Company provides a wide range of learning and 
development programmes for new recruits and in-service 
staff. In 2020, we offered 6,787 training courses in Hong 
Kong, averaging 4.8 training days per staff member. In 
addition, we have launched a new learning management 
platform with enhanced self-learning resources which 
encourages staff utilisation anytime anywhere. 

In the wake of the pandemic, the Company accelerated 
its use of learning technology via virtual classrooms, 
webinars and e-learning to deliver training and 
development programmes for staff. We took a blended 
approach to many of our training and development 
programmes as well as our apprenticeship scheme by 
combining virtual learning and hands-on practice in small 

DRIVING WORK IMPROVEMENT
MTR’s Work Improvement Team (“WIT”) programme plays 
a prominent role in driving innovation and creating a 
spirit of betterment. During the year, we held over 75 WIT 
classes and organised 680 projects.

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HUMAN RESOURCESFUTURE PLANS
The Hong Kong Rail Transit Innovation Research Institute 
has set up a rail transit control simulation system at 
Hung Hom Centre, which is being put into service in the 
first half of 2021. In addition to being used for research 
purposes, it can also provide simulated facilities for 
various types of Academy courses. Members of this 
Research Institute are Beijing Jiaotong University, The 
Hong Kong Polytechnic University, MTR, MTR Academy 
and Traffic Control Technology Co. Ltd. 

In addition, MTRA will begin offering accredited 
Security Training courses in 2021. These are self-funded 
certification courses for security jobs. After MTRA 
becomes recognised by the Employee Retraining Board as 
an appointed training body, these courses can be offered 
to a wider audience, including those seeking to re-enter 
the employment market. 

The MTR Academy (“MTRA” or “the Academy”) is 
recognised as a valuable centre of management and 
engineering expertise for the railway industry. Now 
offered in the Mainland of China and Belt and Road 
countries as well as Hong Kong, MTRA’s high-quality 
programmes – in particular its Executive Certificate 
Programmes – are designed to mould the next generation 
of railway professionals.

In September 2020, MTRA expanded its suite of 
accredited programmes to include full-time programmes. 
The Advanced Diploma in Transport & Operations 
Management and Diploma in Transport Studies are 
accredited at Qualification Framework Level 4 and 3, 
respectively. The Academy also successfully obtained 
programme recognition from HK PolyU SPEED and  
City U SCOPE, creating more articulation pathways  
for graduates.

Overall, 120 students were admitted in Academic Year 
2020, nearly half of whom are full-time students. A total 
of 48 graduates were presented with Advanced Diploma 
and Diploma awards this year.

The Applied Learning (Railway Studies) course of the New 
High School (DSE) saw its first batch of graduates in 2020 
with 30 students completing the course.

As part of its Corporate Programme for Belt & Road 
Countries and Global Clients, MTRA held two Executive 
Certificate courses in June and July 2020, attracting 
43 senior managers from railway companies as well as 
relevant government officials from the United States, 
Singapore, Hong Kong and the Mainland of China. This 
also marked the first time these programmes were 
streamed live online. Programmes have a modular design 
to increase flexibility for individual students in choosing 
learning items.

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MTR ACADEMY Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisRevenue

Performance

HK$42,541million

Total Revenue
Decreased by 21.9%

HK$4,381million

Underlying Business Profit 
Decreased by 58.5% 

Strong Credit Ratings
AA+

by Standard & Poor’s 
(long-term)

84
84
84
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85

FINANCIAL REVIEWMTR CorporationA review of the Group’s results and operations is featured in the preceding sections. This section discusses and analyses 
such results in a greater level of detail. 

PROFIT AND LOSS

HK$ million 

Total Revenue

Recurrent Business (Loss)/Profit

EBIT

Hong Kong Transport Operations
Hong Kong Station Commercial Businesses 
Hong Kong Property Rental and Management Businesses
Mainland of China and International Railway, 
  Property Rental and Management Subsidiaries
Other Businesses, Project Study and Business 
  Development Expenses

Share of Profit of Associates and Joint Venture

Total Recurrent EBIT
Interest and Finance Charges
Income Tax
Non-controlling Interests
Recurrent Business (Loss)/Profit

Property Development Profit (Post-tax)

Underlying Business Profit
Investment Property Revaluation (Loss)/Gain
Net (Loss)/Profit Attributable to Shareholders of  

the Company

Total Recurrent EBIT Margin# (in %)
Total Recurrent EBIT Margin#  

Year ended 31 December

Inc./(Dec.)

2020

2019

HK$ million

 42,541 

 54,504 

 (11,963)

 (5,408)
 2,502 
 4,185 

 261 

 (1,949)
 605 

 196 

 (1,097)
 (237)
 12 

 (1,126)

 5,507 

 4,381 

 (9,190)

(4,809)

(1.0%)

 (591)
 5,122 
 4,264 

 1,089 

 (2,353)
 288 

 7,819 

 (939)
 (1,740)
 (160)

 4,980 

 5,580 

 10,560 

 1,372 

 11,932 

13.8% 

%

(21.9)

(815.1)
(51.2)
(1.9)

 (4,817)
 (2,620)
 (79)

 (828)

(76.0)

 404 
 317 

 (7,623)

 158 
 (1,503)
 (172)

 (6,106)

 (73)

 (6,179)

 (10,562)

17.2 
110.1 

(97.5)

16.8 
(86.4)
 n/m 

 n/m 

(1.3)

(58.5)

 n/m 

 (16,741)

 n/m 

(14.8%) pts.

(22.5%) pts.

(excluding Mainland of China and International Subsidiaries) (in %)

(3.2%)

19.3% 

# 
n/m 

: Excluding share of profit of associates and joint venture
: not meaningful

The outbreak of COVID-19 has become a pandemic and 
adversely impacted all the cities where we operate. The 
anti-pandemic measures put in place by governmental 
authorities in Hong Kong and globally, such as social 
distancing and travel restrictions, have had a widespread 
negative impact on the social, economic and travel 
activities, hence seriously affected the Group’s businesses.

Total Revenue
The Group’s total revenue in 2020 decreased by 21.9% to 
HK$42,541 million when compared to 2019, mainly due 
to the adverse impact of the COVID-19 pandemic and 
the deterioration of the general economic environment 
on the fare revenue of our Hong Kong transport 
operations (“HKTO”) and the decrease in station retail 
rental revenue of our Hong Kong station commercial 
businesses (“HKSC”).

Total Revenue
(HK$ billion)

55.4

45.2

1.4
2.3

13.6

4.7

5.5

17.7

7.0

2.1

17.2

4.9

6.0

18.2

53.9

0.1
2.0

54.5

1.6

20.9

21.1

0.9

42.5

5.0

6.4

5.1

6.8

19.5

19.9

21.4

5.0
3.3

11.9

2016

2017

2018

2019

2020

Total Revenue

Mainland of China 
Property Development

Other Businesses

Mainland of China and 
International Railway, 
Property Rental and 
Management Subsidiaries

Hong Kong Property 
Rental and Management
Businesses

Hong Kong Station 
Commercial Businesses

Hong Kong Transport
Operations

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisRecurrent Business Loss

Total Recurrent EBIT*
(HK$ billion)

11.6

0.5
0.5

3.9

4.4

2.6

(0.3)

12.2

11.4

0.5
0.8

4.1

4.7

0.7
0.7

4.2

5.0

1.7

(0.4)

2.0

(0.4)

7.8

0.3
1.1

4.3

5.1

(0.6)

(2.4)

0.6
0.3

4.2

0.2

2.5

(5.4)

(2.0)

2016

2017

2018

2019

2020

Total Recurrent EBIT

Share of Profit of Associates 
and Joint Venture

Mainland of China and 
International Railway, 
Property Rental and 
Management Subsidiaries

Hong Kong Property Rental 
and Management Businesses
Hong Kong Station 
Commercial Businesses

Hong Kong Transport
Operations

Other Businesses,
Project Study and Business
Development Expenses

*  

Including share of profit of associates and joint venture, project study 
and business development expenses

Total Recurrent EBIT

The Group’s total recurrent EBIT (including share of profit 
of associates and joint venture as well as project study 
and business development expenses) in 2020 decreased 
by 97.5% to HK$196 million when compared to 2019. The 
decrease was mainly due to the adverse impact of the 
on-going COVID-19 pandemic and deterioration of the 
general economic environment. 

EBIT of HKTO decreased drastically by HK$4,817 million, 
resulting in a loss of HK$5,408 million, mainly due to 
the COVID-19 pandemic. The anti-pandemic measures 
implemented by the Hong Kong Government (such 

as the closure of several boundary crossings between 
the Hong Kong SAR and the Mainland of China, social 
distancing, work-from-home arrangements, school 
closures, entry immigration controls and quarantine 
measures) have resulted in a significant reduction in 
domestic and international travel demand, resulting in 
an unprecedented drop of 31.5% in our patronage. Amid 
this difficult time, the Company implemented several 
relief measures for our passengers, including a substantial 
increase of the “3.3% Rebate for Every Octopus Trip” to 
“20% Rebate for Every Octopus Trip” from 1 July 2020 to 
31 March 2021, and a price reduction for MTR City Saver 
and Monthly Pass Extra from 1 July 2020 to 30 June 2021. 
The Company has also deployed proactive measures to 
save costs and improve operating efficiency.

EBIT of HKSC decreased by 51.2% to HK$2,502 million. 
The rental revenue from our station retail business 
significantly decreased primarily due to the profit and  
loss impact of rental concessions granted to (i) duty 
free shop concession holders and other station kiosks 
as a result of the closure of several boundary crossings 
between the Hong Kong SAR and the Mainland of China, 
and (ii) retail tenants of station kiosks in domestic lines 
whose businesses have been adversely affected by 
reduced footfall in stations. Our advertising revenue also  
recorded a major decrease mainly due to lower 
advertising spending since retail and tourism market 
sentiments continued to be dampened under the 
COVID-19 pandemic. 

EBIT of Hong Kong property rental and management 
businesses slightly decreased by 1.9% to HK$4,185 million. 
The decrease was mainly due to the profit and loss impact 
of rental concessions granted to retail mall tenants 
whose businesses have been adversely affected by the 
sluggish retail sentiment and social distancing measures 
implemented from time to time. These rental concessions 
granted are amortised to the profit and loss account over 
the remaining lease term of respective tenants, of which 
a certain portion had been charged to the profit and loss 
account in 2020 accordingly. The adverse impact brought 

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FINANCIAL REVIEWby the COVID-19 pandemic on our property rental 
business was mostly offset by (i) the profit contribution 
from the Group’s newly acquired remaining economic 
interests in Telford Plaza II and PopCorn 2 since March 
2020, (ii) the profit contribution from The LOHAS, our 
new shopping mall which opened by phases in August 
and November 2020, and (iii) substantially lower rental 
concessions granted in 2020 in respect of the public order 
events (“POE”). 

EBIT of our Mainland of China and international railway, 
property rental and management subsidiaries business 
have also been adversely affected, but to varying 
degrees, resulting in a decrease in EBIT of 76.0% to 
HK$261 million. Our Melbourne Train in Australia 
experienced a small loss during 2020 as a result of 
the COVID-19 pandemic. Our Shenzhen Metro Line 
4 in Mainland of China recorded a slight loss in 2020 
due to the COVID-19 pandemic. Stockholm commuter 
rail service (Stockholms pendeltåg) continued its 
turnaround trajectory with its loss substantially reduced 
resulting from stringent cost controls.

EBIT of other businesses, project study and business 
development expenses reported a loss of HK$1,949 
million in 2020 mainly due to a provision of HK$1.4 billion 
made in respect of the additional project management 
cost of the SCL project in Hong Kong and the loss incurred 
by Ngong Ping 360 due to service suspension as a result 
of the COVID-19 pandemic. On the other hand, the loss of 
HK$2,353 million in 2019 was mainly due to a provision of 
HK$2 billion made in respect of the Hung Hom Incidents 
of the SCL project. 

Share of profit of associates and joint venture was HK$605 
million in 2020, compared to a profit of HK$288 million 
in 2019 which included a provision of onerous contract 
of HK$436 million made in respect of the South Western 
Railway franchise agreement in the United Kingdom. If 
the provision in 2019 had been excluded, the share of 
profit in 2020 would have decreased by HK$119 million 
or 16.4% when compared with 2019, mainly due to the 

adverse financial impact of the COVID-19 pandemic on 
our associate in Hangzhou as well as Octopus Holdings 
Limited in Hong Kong, partly offset by the incremental 
profit contribution from our joint venture of Hangzhou 
Metro Line 5 with full line operation since April 2020.

Total Recurrent EBIT Margin
Total recurrent EBIT margin maintained a stable trend 
from 2016 to 2018 and declined in 2019 and 2020.

In 2019, the decline of total recurrent EBIT margin was 
mainly due to the adverse impact of the POE in Hong 
Kong, as well as the provisions made for the Hung Hom 
incidents of the SCL project in Hong Kong of HK$2 billion 
and the South Western Railway franchise agreement in 
the United Kingdom of HK$436 million.

In 2020, the further decline of total recurrent EBIT margin 
was due to the adverse impact of the COVID-19 pandemic 
in Hong Kong and globally, as well as the provision made 
for the SCL project management cost of HK$1.4 billion.

Total Recurrent EBIT Margin^
(Percentage)

40

30

20

10

–

-10

1.2
(1.0)
(3.2)

2016

2017

2018

2019

2020

Total Recurrent EBIT Margin
(Excluding Mainland of China and International Subsidiaries)

Total Recurrent EBIT Margin

Total Recurrent EBIT Margin 
(Mainland of China and International Subsidiaries)

^  Excluding share of profit of associates and joint venture

86

MTR Corporation

Annual Report 2020

87

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisInterest and Finance Charges
Interest and finance charges for recurrent businesses 
were HK$1,097 million, representing an increase of 16.8% 
from 2019, mainly due to higher net interest expense 
as a result of higher average net borrowing. A detailed 
review of the Group’s financing activities is featured in the 
ensuing section.

Income Tax
Income tax for recurrent businesses was HK$237 million, 
representing a decrease of 86.4% from 2019 due to 
declined financial performance.

Property Development Profit (Post-tax)
The Group’s property development profit was HK$5,507 
million, representing a decrease of 1.3% from 2019. The 
property development profit for 2020 was mainly derived 
from the share of surplus proceeds of LP6 (LOHAS Park 
Package 6) and sales of inventory units.

Underlying Business Profit
The Group’s underlying business profit was HK$4,381 
million, representing a decrease of 58.5% from 2019 as 
a result of the on-going COVID-19 pandemic and the 
deterioration of the general economic environment.

Investment Property Revaluation Loss
Revaluation of the Group’s investment properties in Hong 
Kong and Mainland of China, which was performed by 
independent professional valuation firms, resulted in a 
revaluation loss of HK$9,190 million for the year ended 
31 December 2020, compared to a revaluation gain of 
HK$1,372 million for 2019. 

The revaluation loss, being a non-cash item, of a 10% 
drop in the value of our investment properties in 
Hong Kong was mainly attributable to the decrease in 
reversionary rents due to the COVID-19 pandemic and the 
deterioration of the general economic environment.

Net Loss Attributable to Shareholders of 
the Company
Taking into account the Group’s recurrent businesses, 
property development businesses and investment 
property revaluation, the Group reported a net loss 
attributable to shareholders of the Company of HK$4,809 
million for the year ended 31 December 2020, compared 
to a net profit of HK$11,932 million for 2019. 

Underlying Business Profit
(HK$ billion)

9.4

0.5

10.5

1.9

8.9

8.6

11.3

10.6

2.3

9.0

5.6

4.4

5.0

5.5

(1.1)

2016

2017

2018

2019

2020

Underlying Business Profit

Property Development Profit

Recurrent Business Profit/(Loss)

88

MTR Corporation

Annual Report 2020

89

FINANCIAL REVIEWSTATEMENT OF FINANCIAL POSITION

HK$ million

Fixed Assets
Property Development in Progress
Interests in Associates and Joint Venture
Debtors and Other Receivables
Cash, Bank Balances and Deposits
Other Assets
Total Assets

Total Loans and Other Obligations
Creditors and Other Liabilities
Obligations Under Service Concession
Deferred Tax Liabilities
Total Liabilities

Net Assets
Represented by:
Total Equity Attributable to Shareholders of the Company
Non-controlling Interests
Total Equity

Fixed Assets
Fixed assets decreased by 2.1% to HK$220,932 million, 
mainly due to the revaluation loss of our investment 
property portfolio of HK$9,190 million, partly offset by 
(i) the acquisition of the remaining economic interests in 
Telford Plaza II and PopCorn 2 for a total consideration of 
HK$3,000 million and (ii) renewal and upgrade works for 
our existing Hong Kong railway network. With the new 
asset additions in our Hong Kong railway network, total 
depreciation and amortisation increased by 2.4%.

Fixed Assets Growth
(HK$ billion)

201.9

28.3

209.8

215.9

29.8

30.4

225.6

220.9

31.3

32.9

103.6

102.9

102.8

102.6

102.0

70.0

77.1

82.7

91.7

86.0

2016

2017

2018

2019

2020

Total Fixed Assets
Service Concession Assets

Other Property,
Plant and Equipment
Investment Properties

As at  
31 December
2020

As at  
31 December
2019

Inc./(Dec.)

HK$ million

 220,932 
 11,942 
 11,592 
 13,313 
 20,906 
 11,889 

 290,574 

 (50,340)
 (38,833)
 (10,295)
 (14,125)

 225,605 
 12,022 
 10,359 
 11,169 
 21,186 
 8,873 

 289,214 

 (39,456)
 (38,881)
 (10,350)
 (13,729)

 (113,593)

 (102,416)

 176,981 

 186,798 

 176,788 
 193 

 176,981 

 186,606 
 192 

 186,798 

 (4,673)
 (80)
 1,233 
 2,144 
 (280)
 3,016 

 1,360 

 10,884 
 (48)
 (55)
 396 

 11,177 

 (9,817)

 (9,818)
 1 

 (9,817)

%

(2.1)
(0.7)
11.9 
19.2 
(1.3)
34.0 

0.5 

27.6 
(0.1)
(0.5)
2.9 

10.9 

(5.3)

(5.3)
0.5 

(5.3)

Interests in Associates and Joint Venture
Interests in associates and joint venture increased mainly due 
to share of profit from associates and joint venture, the equity 
injections into Sydney Metro City & Southwest (SMCSW) and 
Beijing MTR, as well as exchange gain on carrying amount 
mainly due to the appreciation of the Renminbi. 

Debtors and Other Receivables
Debtors and other receivables increased mainly due to 
(i) the portion of rental concession granted yet to be 
amortised to the profit and loss account, and (ii) the 
increase in property development receivables upon the 
recognition of the property development profit of LP6.

Other Assets
Other assets increased mainly due to the increase in amount 
due from related parties and properties held for sales.

Total Loans and Other Obligations
Total loans and other obligations increased mainly due to 
the issuance of a 10-year US$1.2 billion green bond, and 
net drawdown of loans and issuance of other bonds/notes.

Total Equity
Total equity decreased by HK$9,817 million, mainly due 
to the investment property revaluation loss and the 
payments of the 2019 final ordinary dividend and 2020 
interim ordinary dividend during the year partly offset by 
the underlying business profit recorded for the year. 

88

MTR Corporation

Annual Report 2020

89

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
CASH FLOW
HK$ million

Net Cash Generated From Operating Activities and Other Receipts
Receipts from Property Developments
Net Cash Receipts

Capital Expenditure
Payments in respect of Property Developments
Fixed Annual Payment
Variable Annual Payment
Investments in Associates and Joint Venture and Loan to Associates
Total Cash Outflow 

Net Cash (Outflow)/Inflow before Financing

Net Drawdown/(Repayment) of Loans and Capital Market Instruments, and Lease  
  Rental Payments
Net Interest Payment

10,145
(484)

Net Drawdown/(Repayment) of Debts, Lease Rental and Net Interest Payments
Dividends Paid to Shareholders of the Company
Other Financing Activities
(Decrease)/Increase in Cash

Cash, Bank Balances and Deposits as at 1 January
(Decrease)/Increase in Cash
Effect of Exchange Rate Changes
Cash, Bank Balances and Deposits as at 31 December

Cash Flow for the Year Ended 31 December 2020
(HK$ billion)

2020

835
8,583

9,418

(9,249)
(412)
(750)
(2,583)
(140)

(13,134)

(3,716)

9,661
(6,808)
(9)

(872)

21,186

(872)
592

20,906

(1,678)
(684)

2019

17,164
9,175

26,339

(6,072)
(3,259)
(750)
(2,305)
(1,539)

(13,925)

12,414

(2,362)
(6,649)
(117)

3,286

18,022

3,286
(122)

21,186

12

8

4

–

(4)

(8)

8.2

(9.2)

9.2

0.5

(6.8)

0.8

(3.3)

(3.7)

(0.9)

(0.1)

Net Cash
Generated from
Operating
Activities and
Other Receipts

Net Receipts
from
Property
Developments

Capital
Expenditure

Fixed and
Variable
Annual
Payments

Investments in
Associates and
Joint Venture
and Loan to
Associates

Net Cash
Outflow before
Financing

Issuance of
a 10-year
US$1.2 billion
Green Bond

Decrease
in Cash

Net Drawdown
of Loans and
Issuance of
Other Bonds/
Notes, Lease
Rental and
Net Interest
Payments

Dividends
Paid to
Shareholders
of the Company
and Other
Financing Activities

Net Cash Generated from Operating 
Activities and Other Receipts
Compared to net cash generated from operating activities 
and other receipts of HK$17,164 million for 2019, the net 
cash generated from operating activities and other receipts 
decreased by HK$16,329 million to HK$835 million, mainly 
due to the decrease in operating profit resulting from the 
adverse impact of the COVID-19 pandemic.

Net Receipts from Property 
Development
The net receipts from property development of  
HK$8,171 million mainly comprised cash receipts from 
LOHAS Park Packages.

90

MTR Corporation

Annual Report 2020

91

FINANCIAL REVIEWCapital Expenditure
In 2020, capital expenditure mainly comprised cash 
outflow of HK$5,226 million for Hong Kong transport 
and related operations, HK$3,539 million for Hong Kong 
investment property projects mainly for the acquisition 
of the remaining economic interests in Telford Plaza II 
and PopCorn 2 shopping malls in 2020, HK$250 million 
for Hong Kong railway extension projects, and HK$234 
million for Mainland of China and overseas subsidiaries. 

Capital Expenditure
(HK$ billion)

9.2

0.2

3.5

0.3

5.2

6.1

0.2
0.3
0.3

5.3

2019

2020

Total Capital Expenditure

Mainland of China and 
International Subsidiaries

Hong Kong 
Investment Property Projects
Hong Kong Railway 
Extension Projects

Purchase of Assets for 
Hong Kong Transport and 
Related Operations

FINANCING ACTIVITIES 

Preferred Financing Model
and Debt Prof ile

The Preferred Financing Model exemplifies the Company's 
approach to debt management and helps ensure a prudent
and well-balanced debt portfolio.

(Preferred Financing Model) vs. Actual debt profile 
as at 31 December 2020

Source
(Percentage)

Interest rate base
(Percentage)

Maturity
(Percentage)

Currency
(Percentage)

(45-80) 76.7

(20-55) 23.3

Capital market instruments

Bank facilities

(45-75) 69.8

(25-55) 30.2

Fixed rate

Floating rate

(0-30) 16.0

(20-55) 23.4

(35-65) 60.6

Within 2 years

2 to 5 years

Beyond 5 years

Average fixed rate debt maturity: 13.1 years

Hedged

Financing Horizon
(Month)

(85-100) 100.0

(12-24) 13

Investments in Associates and Joint 
Venture and Loan to Associates
The investments in associates and joint venture and loans 
to associates mainly related to the equity injection into 
Sydney Metro City & Southwest (SMCSW) in 2020.

Net Drawdown of Loans and Issuance 
of Other Bonds/Notes, Lease Rental and 
Net Interest Payments
In 2020, net drawdown of loans and issuance of other 
bonds/notes, lease rental and net interest payment 
comprised of (i) proceeds mainly from capital market 
instruments of HK$26,872 million (including the issuance 
of a 10-year US$1.2 billion green bond), (ii) mainly 
repayment of loans of HK$16,495 million and (iii) net 
interest payment of HK$484 million.

A detailed review of the Group’s financing activities is 
featured in the ensuing section.

Dividends Paid to Shareholders of  
the Company
The Group paid dividends of HK$6,808 million (2019: 
HK$6,649 million) in cash, being the 2019 final dividend 
of HK$0.98 per share and the 2020 interim dividend of 
HK$0.25 per share.  

The year 2020 was a challenging one for companies in 
many industries all around the world. The COVID-19 
pandemic forced cities to lock down to varying degrees, 
causing businesses to close and leading to substantial job 
losses. Vaccines have been developed in record time, and 
several countries have launched vaccination programmes 
since late 2020. However, it may take some time for the 
vaccination programmes to achieve their desired results.

The US Federal Reserve cut the target range of the federal 
funds rate to 0 – 0.25% p.a. in March 2020 and undertook 
a broad array of activities to limit the economic fallout 
of the pandemic, including resuming the purchase of 
massive amounts of securities. It is expected that the 
federal funds rate will remain at 0 – 0.25% p.a. for some 
time until the average annual inflation rate reaches 2%.

90

MTR Corporation

Annual Report 2020

91

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisInterest rates fell in 2020. The three-month USD Libor 
fell to 0.24% p.a. at year-end from 1.91% p.a. at the start 
of the year. Likewise, the three-month HKD Hibor fell to 
0.35% p.a. from 2.43% p.a. The 10-year US Treasury yield 
fell to 0.91% p.a. at year-end from 1.92% p.a. at the start  
of the year, while the 10-year HKD swap rate fell to  
0.86% p.a. from 2.04% p.a. 

The Company started the year raising financing with 
shorter tenors with a view to lowering overall borrowing 
cost. With the business environment deteriorating 
sharply by the middle of March, the Company switched 
its focus to financing facilities with longer maturities and 
higher drawdown flexibility. The Company established 
a Sustainable Finance Framework in August to cover 
green, social and sustainable financing, reflecting its 
commitment to the environment and sustainable 
community development.

In total, the Company arranged around HK$29.2 billion of 
financing in 2020, including a 10-year US$1.2 billion green 
bond, HK$5.3 billion equivalent of MTNs with maturities 
ranging from six months to 35 years, and HK$14.6 billion 
in loans with maturities ranging from one to five years. 

The US$1.2 billion green bond issued in August 2020 
under the Sustainable Finance Framework is the largest 
single-tranche green bond for corporates in Asia-Pacific. 
The issuance won Hong Kong's “Best Green Bond” 
Award and, being at the forefront of raising sustainable 
financing, the Company was also named the “Best Issuer 
for Sustainable Finance” in Hong Kong in The Asset Triple 
A Country Awards 2020.

Maturity Profile
The graph below shows the maturity profiles of the 
Company‘s interest-bearing borrowings at year-end 
from 2016 to 2020. This demonstrates the spread of 
the maturities of the Company’s borrowings and well-
managed refinancing risk. The increase in the proportion 
of borrowings beyond five years in 2020 was mainly due 
to the issuance of the 10-year USD bond.

Maturity Prof ile
(Percentage)

100

80

60

40

20

–

36.5

63.5

52.0

51.3

51.8

44.3

46.4

26.2

22.0

60.6

23.4

16.0

3.7

2.3

2016

2017

2018

2019

2020

Beyond 5 years

2 to 5 years

Within 2 years

* 

The Company monitors the refinancing risk (i.e. the debt 
maturity profile) based on available committed facilities.

Gearing Ratio and Net Interest Coverage
The Group’s gearing ratio, as measured by net debt-to-
equity ratio, increased by 7.1% points to 22.5% at the 
end of 2020 compared to 15.4% at the end of 2019. This 
was mainly due to an increase in net debts. The Group’s 
interest cover decreased from 15.3 times to 8.2 times. 

The graph below shows the level of leverage and our 
ability to meet interest payment obligations over the 
past five years. Despite the fact that net debt-to-equity 
ratio and interest cover in 2020 stayed at the highest and 
lowest points for the past five years respectively, they 
remain at healthy levels.

Net Debt-to-Equity Ratio and 
Interest Coverage
(Percentage)

80

60

40

20

–

15.0

15.3

12.7

13.6

8.2

22.5%

20.2%

20.6%

18.1%

15.4%

2016

2017

2018

2019

2020

Interest cover (right axis)

Net debt-to-equity ratio (left axis)

(Times)

20

15

10

5

–

92

MTR Corporation

Annual Report 2020

93

FINANCIAL REVIEWCost of Borrowing
The Group’s consolidated gross debt position increased 
to HK$50,340 million at the end of 2020 compared to 
HK$39,456 million at the end of 2019. The weighted 
average cost of the Group’s interest-bearing borrowings 
decreased to 2.3% p.a. in 2020 from 2.8% p.a. in 2019. 

The diagramme below shows the Group’s gross debt level 
and weighted average cost of interest-bearing borrowings. 

Capital expenditure on Hong Kong railway projects 
(including maintenance costs for the Hong Kong railway 
system) will continue to constitute a significant portion of 
capital expenditure in 2021–2023. 

The Group believes that, based on its cash balance and 
available committed banking facilities totalling more 
than HK$30 billion as at 31 December 2020, as well as its 
ready access to both the loan and debt capital markets, it 
will have sufficient financing capacity to fund its capital 
expenditure and investment programme.

Group’s Gross Debt Level and 
Weighted Average Cost of 
Interest Bearing Borrowings
(HK$ billion)

(Percentage)

2.9%

2.5%

2.8%

2.8%

2.3%

50.3

39.9

42.0

40.2

39.5

90

60

30

–

3

2

1

–

2016

2017

2018

2019

2020

Weighted average cost of interest bearing borrowings (right axis)

Group’s gross debt level (left axis)

Capital Expenditure and Investment
The Group’s capital expenditure and investment mainly 
consists of three parts: Hong Kong railway projects 
(including maintenance), Hong Kong property investment 
and development, and Mainland of China and overseas 
investments. The total spending from 2021 to 2023 is 
estimated at HK$47.1 billion.

Capital Expenditure and Investment 
(2021–2023)
(Percentage)

7

7

# 

58

Estimated expenditure
2021: HK$15.4 billion
2022: HK$17.5 billion
2023: HK$14.2 billion

21

7

Hong Kong 
Maintenance CAPEX
Hong Kong 
New Railway Projects
Advance Railway 
Works related to SCL#
Mainland of China & 
Overseas Investment

Hong Kong Property

Advanced Railway Works involve modifications to or upgrades 
or expansion of assets for which MTR is responsible under the 
existing service concession agreement with KCRC. This will 
predominantly be covered by the reduction in future 
maintenance CAPEX during the construction period of SCL 
Project which MTR would have otherwise incurred.

Credit Ratings (as of 11 March 2021) 

Credit ratings

Short-term
 ratings*

Long-term
 ratings*

Standard & Poor’s

A–1+/A–1+

AA+/AA+

Moody’s

Rating & Investment

Information, Inc. (R&I)

–/P-1

a–1+

Aa3/Aa3

AA+

*  Ratings for Hong Kong dollar/foreign currency denominated debts respectively

92

MTR Corporation

Annual Report 2020

93

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisFinancial 
Consolidated Profit and Loss (in HK$ million) 
Total revenue 
  – Hong Kong transport operations
  – Hong Kong station commercial businesses
  – Hong Kong property rental and 

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

 11,896 
 3,269 

19,938 
 6,799 

 19,490 
 6,458 

 18,201 
 5,975 

 17,655 
 5,544 

 16,916 
 5,380 

 16,223 
 4,963 

 15,166 
 4,588 

 14,523 
 3,680 

 13,509 
 3,422 

  management businesses

 5,054 

 5,137 

 5,055 

 4,900 

 4,741 

 4,533 

 4,190 

 3,778 

 3,401 

 3,083 

  – Mainland of China and international railway, 
  property rental and management subsidiaries

  – Other businesses 
  – Recurrent businesses
  – Mainland of China property development
  – Total
Total EBITDA
  – Recurrent businesses
  – Hong Kong property development
  – Mainland of China property development
  – Total 
Depreciation and amortisation 
Variable annual payment 
Total EBIT
  – Recurrent business EBIT

   EBIT 
    Hong Kong transport operations 
    Hong Kong station commercial businesses 
    Hong Kong property rental and  
    management businesses 
    Mainland of China and international  

  railway, property rental and  

    management subsidiaries
    Other businesses 
    Project studies and business  
    development expenses 
   Share of profit of associates and  

   joint venture 

   Sub-total 

  – Property development business EBIT
  – Total 
(Loss)/profit attributable to shareholders of  

the Company arising from: 

  – Recurrent businesses 
  – Property development businesses
  – Underlying businesses 
  – Investment property revaluation (loss)/gain
  – Total 
(Loss)/profit for the year 
(Loss)/earnings per share (in HK$) 
Ordinary dividend per share (in HK$) 
Ordinary dividend proposed and declared 
Share price at 31 December (in HK$) 
Market capitalisation at 31 December  

 21,428 
 894 
 42,541 
–
 42,541 

 5,194 
 6,491 
 (13)
 11,672 
 (5,365)
 (238)

 21,085 
 1,545 
 54,504 
 – 
 54,504 

 15,351 
 5,707 
 (25)
 21,033 
 (5,237)
 (2,583)

 20,877 
 1,990 
 53,870 
 60 
 53,930 

18,843 
 2,574 
 25 
21,442 
(4,985)
 (2,305)

 17,194 
 2,174 
 48,444 
 6,996 
 55,440 

17,677 
 1,097 
 2,314 
21,088 
(4,855)
 (1,933)

 13,562 
 2,339 
 43,841 
 1,348 
 45,189 

 16,947 
 311 
 366 
 17,624 
 (4,127)
 (1,787)

 12,582 
 2,290 
 41,701 
 – 
 41,701 

 16,260 
 2,891 
 (140)
 19,011 
 (3,849)
 (1,649)

 12,627 
 2,153 
 40,156 
 – 
 40,156 

 15,478 
 4,216 
 (55)
 19,639 
 (3,485)
 (1,472)

 13,246 
 1,929 
 38,707 
 – 
 38,707 

 14,399 
 1,396 
 – 
 15,795 
 (3,372)
 (1,247)

 12,786 
 1,349 
 35,739 
 – 
 35,739 

 12,895 
 3,238 
 – 
 16,133 
 (3,208)
 (883)

 12,411 
 998 
 33,423 
 – 
 33,423 

 12,124 
 4,934 
 – 
 17,058 
 (3,206)
 (647)

 (5,408)
 2,502 

 (591)
 5,122 

 1,985 
 5,025 

 1,656 
 4,722 

 2,572 
 4,362 

 2,493 
 4,230 

 2,710 
 3,927 

 2,716 
 3,668 

 2,881 
 2,969 

 2,701 
 2,799 

 4,185 

 4,264 

 4,225 

 4,082 

 3,912 

 3,650 

 3,427 

 3,092 

 2,764 

 2,490 

 261 
 (1,670)

 1,089 
 (2,077)

 722 
 (81)

 814 
 (53)

 490 
 58 

 640 
 53 

 782 
 129 

 704 
 86 

 520 
 (7)

 381 
 23 

 (279)

 (276)

 (323)

 (332)

 (361)

 (304)

 (454)

 (486)

 (323)

 (123)

 605 
 196 
 6,478 
 6,674 

 (1,126)
 5,507 
 4,381 
 (9,190)
 (4,809)
 (4,821)
 (0.78)
 1.23 
 7,602 
 43.35 

 288 
 7,819 
 5,682 
 13,501 

 658 
 12,211 
 2,599 
 14,810 

 494 
 11,383 
 3,411 
 14,794 

 537 
 11,570 
 675 
 12,245 

 361 
 11,123 
 2,751 
 13,874 

 121 
 10,642 
 4,161 
 14,803 

 158 
 9,938 
 1,396 
 11,334 

 456 
 9,260 
 3,238 
 12,498 

 297 
 8,568 
 4,934 
 13,502 

 4,980 
 5,580 
 10,560 
 1,372 
 11,932 
 12,092 
 1.94 
 1.23 
 7,574 
 46.05 

 9,020 
 2,243 
 11,263 
 4,745 
 16,008 
16,156 
 2.64 
 1.20 
7,359 
 41.20 

 8,580 
 1,935 
 10,515 
 6,314 
 16,829 
16,885 
 2.83 
 1.12 
6,728 
 45.80 

 8,916 
 530 
 9,446 
 808 
 10,254 
 10,348 
 1.74 
 1.07 
 6,317 
 37.70 

 8,565 
 2,329 
 10,894 
 2,100 
 12,994 
 13,138 
 2.22 
 1.06 
 6,207 
 38.40 

 8,024 
 3,547 
 11,571 
 4,035 
 15,606 
 15,797 
 2.69 
 1.05 
 6,116 
 31.80 

 7,437 
 1,163 
 8,600 
 4,425 
 13,025 
 13,208 
 2.25 
 0.92 
 5,335 
 29.35 

 6,914 
 2,704 
 9,618 
 3,757 
 13,375 
 13,514 
 2.31 
 0.79 
 4,575 
 30.50 

 6,243 
 4,225 
 10,468 
 5,088 
 15,556 
 15,688 
 2.69 
 0.76 
 4,396 
 25.15 

(HK$ million)

 267,943 

 283,574 

 252,947 

 275,156 

 222,629 

 224,956 

 185,284 

 170,187 

 176,692 

 145,490 

Consolidated Financial Position (in HK$ million) 
Total assets 
Loans, other obligations and bank overdrafts 
Obligations under service concession 
Total equity attributable to shareholders  
  of the Company 

Financial Ratios 
EBITDA margin◊ (in %) 
EBITDA margin◊  

(excluding Mainland of China and  
international subsidiaries) (in %) 

EBIT marginφ (in %) 
EBIT marginφ  

(excluding Mainland of China and  
international subsidiaries) (in %) 

Net debt-to-equity ratio (in %) 
Return on average equity attributable to  
  shareholders of the Company arising from  
  underlying businesses (in %) 
Interest cover (times) 

 290,574 
 50,340 
 10,295 

 289,214 
 39,456 
 10,350 

274,687 
40,205 
10,409 

263,768 
42,043 
10,470 

 257,340 
 39,939 
 10,507 

 241,103 
 20,811 
 10,564 

 227,152 
 20,507 
 10,614 

 215,823 
 24,511 
 10,658 

 206,687 
 23,577 
 10,690 

 197,684 
 23,168 
 10,724 

 176,788 

 186,606 

180,447 

166,304 

 149,461 

 170,055 

 163,325 

 152,557 

 142,904 

 131,907 

 12.2 

 28.1 

35.0 

36.1 

38.3 

38.7 

38.4 

37.2 

36.1 

36.3 

 22.1 
 (1.0)

 (3.2)
 22.5 

 2.4 
 8.2 

 42.0 
 13.8 

 19.3 
 15.4 

 5.8 
 15.3 

54.5 
21.5 

32.8 
 18.1 

6.5 
 13.6 

53.5 
23.8 

32.2 
 20.6 

6.7 
 15.0 

54.0 
25.2 

34.8 
 20.2 

 5.9 
 12.7 

53.3 
25.5 

34.8 
 11.3 

 6.5 
 14.4 

53.1 
26.1 

35.4 
 7.6 

 7.3 
 15.2 

53.4 
25.3 

35.6 
 11.8 

 5.8 
 11.5 

53.6 
24.6 

36.1 
 11.0 

 7.0 
 13.0 

55.6 
24.7 

37.5 
 11.6 

 8.2 
 14.5 

Excluding profit on Hong Kong  property development.

◊ 
φ  Excluding profit on Hong Kong  property development and share of profit of associates and joint venture.

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TEN-YEAR STATISTICS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hong Kong Transport Operations 
Revenue car-km operated (thousand) 
Domestic and Cross-boundary services 
Airport Express 
Light Rail 
Total number of passengers (thousand) 
Domestic Service 
Cross-boundary Service 
High Speed Rail 
Airport Express 
Light Rail 
Bus 
Intercity 
Average number of passengers (thousand) 
Domestic Service – weekday average 
Cross-boundary Service – daily average 
High Speed Rail – daily average 
Airport Express – daily average 
Light Rail – weekday average 
Bus – weekday average 
Intercity – daily average 
Average passenger km travelled 
Domestic and Cross-boundary services 
Airport Express 
Light Rail 
Bus
Average car occupancy (number of passengers) 
Domestic and Cross-boundary services 
Airport Express 
Light Rail
Proportion of franchised public transport  
  boardings (%)

HK$ per car-km operated  

(Hong Kong Transport Operations*) 

Total revenue 
Operating costs 
Operating profit 
HK$ per passenger carried  

(Hong Kong Transport Operations*) 

Total revenue 
Operating costs 
Operating profit 

Safety Performance 
Domestic Service, Cross-boundary Service and  
  Airport Express 
Number of reportable events^
Reportable events per million  
  passengers carried^
Number of staff and contractors’  
  staff accidents∆
Light Rail 
Number of reportable events^
Reportable events per million  
  passengers carried^
Number of staff and contractors’  
  staff accidents∆

Employees 
Hong Kong
Corporate management and  
  support departments 
Station commercial businesses 
Operations 
Projects 
Property and other businesses 
Mainland of China and international businesses 
Outside of Hong Kong 
Offshore employees 
Total 

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

 268,492 
 12,631 
 10,385 

301,552 
 22,971 
 10,592 

 308,742 
 23,190 
 11,139 

 301,541 
 23,202 
 11,145 

 287,828 
 23,276 
 11,152 

 284,487 
 23,242 
 11,034 

 273,771 
 23,232 
 10,728 

 269,141 
 23,216 
 10,554 

 260,890 
 23,134 
 10,453 

 254,407 
 19,603 
 10,166 

 1,145,035 
 7,647 
 1,033 
 3,070 
 111,865 
 42,077 
 103 

 1,568,196 
 104,183 
 16,923 
 15,764 
 155,885 
 51,484 
 1,880 

 1,669,973 
 117,448 

 5,302@ 
 17,710 
 179,411 
 51,025 
 3,630 

 1,637,898 
 112,549 
 – 
 16,621 
 178,502 
 50,744 
 3,698 

 1,586,522 
 113,274 
 – 
 16,133 
 178,709 
 50,413 
 3,739 

 1,577,457 
 114,241 
 – 
 15,725 
 176,149 
 50,537 
 4,080 

 1,547,757 
 113,049 
 – 
 14,881 
 174,199 
 50,404 
 4,348 

 1,474,659 
 111,362 
 – 
 13,665 
 171,652 
 47,738 
 4,324 

 1,431,040 
 109,707 
 – 
 12,695 
 167,210 
 45,962 
 4,028 

 1,366,587 
 103,881 
 – 
 11,799 
 161,289 
 43,956 
 3,787 

 3,406 
 21 
 36## 
 8 
 317 
 121 

 4##

 10.5 
 25.8 
 2.8 
 4.1 

 45 
 6 
 30 

 4,658 
 285 
 46 
 43 
 448 
 151 
 5 

 10.6 
 28.2 
 2.7 
 4.5 

 59 
 19 
 40 

4,862 
322 
53#
49 
506 
147 
10 

10.8 
28.3 
2.7 
4.5 

62 
22 
44 

4,772 
308 
 – 
46 
503 
146 
10 

10.8 
28.5 
2.7 
4.5 

63 
20 
44 

 4,608 
 309 
 – 
 44 
 500 
 144 
 10 

 10.9 
 28.4 
 2.7 
 4.5 

 64 
 20 
 44 

 4,577 
 313 
 – 
 43 
 493 
 145 
 11 

11.0 
28.4 
2.7 
4.5 

65 
19 
44 

 4,490 
 310 
 – 
 41 
 487 
 144 
 12 

11.0 
28.6 
2.7 
4.5 

67 
18 
45 

 4,297 
 305 
 – 
 37 
 482 
 137 
 12 

11.0 
29.0 
2.8 
4.5 

65 
17 
45 

 4,148 
 300 
 – 
 35 
 466 
 131 
 11 

10.9 
29.0 
2.8 
4.5 

 65 
 16 
 45 

 3,968 
 285 
 – 
 32 
 451 
 126 
 10 

10.9 
29.4 
2.8 
4.5 

 63 
 18 
 45 

 45.3 

 47.4 

49.0&

49.1 

 48.4 

48.5 

48.1 

46.9 

 46.4 

45.4 

 35.6 
 33.3 
 2.3 

 8.11 
 7.60 
 0.51 

 51.7
 33.0
18.7

 9.40
 5.99
 3.41

 53.4
 28.2
 25.2

 9.26
 4.89
 4.37

 52.5 
 28.5 
 24.0 

 9.10 
 4.93 
 4.17 

 53.0 
 27.7 
 25.3 

 9.06 
 4.73 
 4.33 

 51.3 
 27.2 
 24.1 

 8.73 
 4.63 
 4.10 

 51.0 
 26.8 
 24.2 

 8.52 
 4.47 
 4.05 

 48.4 
 24.9 
 23.5 

 8.31 
 4.27 
 4.04 

 47.6 
 24.2 
 23.4 

 8.20 
 4.18 
 4.02 

 45.9 
 23.1 
 22.8 

 7.99 
 4.02 
 3.97 

 656 

 1,164 

1,056 

1,148 

 1,134 

 1,246 

 1,327 

 1,408 

 1,761 

 1,769 

 0.57 

 0.69 

0.58 

0.65 

 0.66 

 51 

 80 

 81 

 163 

50 

87 

46 

104 

 61 

 191 

 0.72 

 1.05 

0.48 

0.58 

 1.07 

 10 

 8 

2 

5 

 8 

0.73 

 64 

 157 

0.89 

 6 

0.79 

 57 

 122 

0.70 

 4 

0.88 

 67 

 118 

0.69 

 4 

1.13 

 58 

 151 

0.90 

 2 

1.19 

 44 

 164 

1.02 

 7 

 1,852 
 224 
 11,983 
 1,426 
 1,548 
 255 

 16,921 
 34,209 

 1,899 
 234 
 12,211 
 1,531 
 1,549 
 318 

 16,521 
 34,263 

1,932 
204 
11,948 
1,711 
1,500 
331 

1,882 
191 
11,591 
2,144 
1,440 
276 

14,270 
 31,896 

10,781 
 28,305 

 1,837 
 192 
 11,349 
 2,615 
 1,416 
 230 

 9,866 
 27,505 

 1,792 
 182 
 10,891 
 2,684 
 1,384 
 194 

 8,157 
 25,284 

 1,756 
 170 
 10,404 
 2,764 
 1,350 
 180 

 7,530 
 24,154 

 1,676 
 158 
 10,033 
 2,804 
 1,305 
 182 

 7,078 
 23,236 

 1,600 
 148 
 9,460 
 2,495 
 1,273 
 224 

 1,486 
 144 
 9,244 
 2,109 
 1,282 
 179 

 6,955 
 22,155 

 6,851 
 21,295 

@  High Speed Rail service commenced on 23 September 2018.
#  Average of 23 September 2018 to 31 December 2018.
##  Average of 1 to 29 January 2020.
&  Market share for 2018 was rebased to reflect the impact on the opening of Hong Kong – Zhuhai – Macao Bridge.
*  Does not include the High Speed Rail service.
^  Reportable events are occurrences affecting railway premises, plant and equipment, or directly affecting persons (with or without injuries), that are reportable to the 

Secretary for Transport and Housing and Director of Electrical and Mechanical Services, Government of the Hong Kong SAR under the Mass Transit Railway Regulations, 
ranging from suicides/attempted suicides, trespassing onto tracks, to accidents on escalators, lifts and moving paths.

∆  Any accident connected with the operation of the railway or with the maintenance thereof, which is notifiable to Railway Branch, Electrical & Mechanical Services 

Department according to Mass Transit Railway Regulations, as a result of which an employee of the Corporation or of a contractor with the Corporation is suffering 'fatal 
injury', 'serious injury', or unable to fully carry out his / her normal duties for a period exceeding 3 days immediately after the accident.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
MTR has been participating in international capital 
markets for over four decades. During this time, we 
have built a reputation as a leader in investor relations 
practices in Asia, respected for our high standards of 
corporate governance and disclosure. We believe that 
communicating our strategies, business development 
and future outlook in a clear, transparent and proactive 
manner enhances shareholder value, and we engage 
regularly with both institutional and retail investors.

COMMUNICATING WITH 
INVESTORS
Our continuous engagement with the investment 
community has made MTR one of the most widely 
covered listed companies in Hong Kong. We are followed 
by many international and local brokers, research 
analysts, and a wide range of institutional investors.

MTR management makes every effort to ensure that 
investors have a thorough understanding of the 
Company’s business. In 2020, we held 271 meetings with 
institutional investors and analysts globally. Many of 
these meetings were held with the aid of technologies in 
observance of social distancing requirements.

The Company’s Annual General Meeting (“AGM”) is 
one of its principal channels of communication with 
shareholders. Further details on the 2020 AGM are set  

SHARE PRICE PERFORMANCE

out in the “Annual General Meeting” section of the 
“Corporate Governance Report” on page 121 of this 
Annual Report.

ACCESS TO INFORMATION
Our corporate website provides investors with equal 
and timely access to Company information. The Investor 
Information section provides details on our financial 
performance in readily accessible form. Financial reports, 
patronage figures, and other Company news and stock 
exchange filings are all accessible on the website.

In addition to the shareholder services offered by 
Computershare, our dedicated hotline answered 
approximately 26,000 enquiries from individual 
shareholders in 2020.

INDEX LISTING  
AND RECOGNITIONS
The Company’s shares have been listed on the Stock 
Exchange of Hong Kong since 2000 and have been 
included as one of the Hang Seng Index’s constituent 
stocks since 2001.

Our Annual Report achieves considerable recognition 
each year for presenting a clear picture of the Company’s 
performance and strategy. These are listed in the “Key 
Awards” section on page 7 of this Annual Report.

120

110

100

90

80

2020 January

December

60

55

50

45

40

35

Baseline
MTR share price
(HK$)(right scale)

MTR share price 
relative to HSI
(Relative Index)
(left scale)

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97

INVESTOR RELATIONSFINANCIAL CALENDAR 2021 
Announcement of 2020 annual results 
Annual General Meeting 
Last day to register for 2020 final dividend 
Book closure period 
2020 final dividend payment date 
Announcement of 2021 interim results 
2021 interim dividend payment date 
Financial year end 

11 March
26 May
31 May
1 June to 4 June
20 July
August
October
31 December

DIVIDEND INFORMATION

Dividend per Share 
2019 Total Ordinary Dividend 
2020 Interim Ordinary Dividend 
2020 Final Ordinary Dividend 

Dividend history can be found in the 
“Ten-Year Statistics” section on page 94  
of this Annual Report and our 
corporate website. 

(in HK$)

1.23
0.25
0.98

Dividend Policy 
MTR is committed to a progressive ordinary dividend policy. The 
aim of this policy is to steadily increase or at least maintain the Hong 
Kong dollar value of ordinary dividends per share annually. The 
prospective dividend growth, however, remains dependent upon 
the financial performance and future funding needs of the Company.

SHAREHOLDINGS AS AT  
31 DECEMBER 2020

Ordinary Shares
Shares outstanding 
Hong Kong SAR Government Shareholding 

Free float 

Market Capitalisation 
(as at 31 December 2020) 

SHARE INFORMATION

6,180,927,873 shares
4,634,173,932 shares 
(74.98%)
1,546,753,941 shares 
(25.02%)

HK$ 267,943 million

Stock Codes

Ordinary Shares
The Stock Exchange of Hong Kong 
Reuters 
Bloomberg 

66
0066.HK
66 HK Equity

CONTACTS

Shareholder Services
Any matters relating to your shareholding, such as transfer of shares, 
change of name or address, and loss of share certificates should be 
addressed in writing to the Registrar:

Computershare Hong Kong Investor Services Limited 
17M Floor, Hopewell Centre, 
183 Queen’s Road East, Wan Chai, Hong Kong

Telephone:  (852) 2862 8628
(852) 2529 6087
Facsimile: 

Shareholder Enquiries 
Shareholders are, at any time, welcome to raise questions and request 
information (to the extent it is publicly available) from the Board and 
management by writing to the Company Secretary, MTR Corporation 
Limited, MTR Headquarters Building, Telford Plaza, Kowloon Bay, 
Kowloon, Hong Kong. Any such letter from the Shareholders should 
be marked “Shareholders’ Communications” on the envelope.

Our enquiry hotline is operational during normal office hours:  
Telephone:   (852) 2881 8888

Investor Relations
For enquiries from institutional investors and securities analysts, 
please contact:

Investor Relations Department, MTR Corporation Limited  
MTR Headquarters Building, Telford Plaza, Kowloon Bay,  
Kowloon, Hong Kong

Email: investor@mtr.com.hk

Annual Report 2020
Shareholders can obtain copies of our annual report by writing to:

Computershare Hong Kong Investor Services Limited 
17M Floor, Hopewell Centre 
183 Queen’s Road East, Wan Chai, Hong Kong

If you are not a shareholder, please write to:

Corporate Affairs Division, MTR Corporation Limited 
MTR Headquarters Building, Telford Plaza, Kowloon Bay,  
Kowloon, Hong Kong

Our annual/interim reports and 
accounts are also available online at 
our corporate website. 

Principal Place of Business and 
Registered Office
MTR Corporation Limited, incorporated and domiciled in Hong Kong. 
MTR Headquarters Building, Telford Plaza, Kowloon Bay, Kowloon, 
Hong Kong

Telephone:  (852) 2993 2111
(852) 2798 8822
Facsimile: 

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97

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
Strong governance is important for the Company in 
achieving its vision and fulfilling its purpose, and doing 
so in a way that delivers long term sustainable growth 
for its stakeholders. This Report describes the corporate 
governance best practices that the Company has adopted 
and highlights how the Company has applied the 
principles of the Code Provisions set out in the Corporate 
Governance Code (the “CG Code”) contained in Appendix 
14 to the Listing Rules. 

CORPORATE GOVERNANCE 
PRACTICES
Corporate governance is the collective responsibility of 
the Members of the Board and the Board firmly believes 
that good corporate governance is fundamental in 
ensuring the proper management of the Company in 
the interests of all of its stakeholders. The Board actively 
seeks opportunities for continuous improvement in the 
area of corporate governance and takes prompt action 
in responding to identified improvement opportunities. 
According to the “2020 HKIoD Corporate Governance 
Scorecard” announced by The Hong Kong Institute of 
Directors in May 2020, the Company is one of the top 10 
listed companies with the highest Corporate Governance 
Index scores.

Following the unearthing of various issues arising from 
the construction of the Hung Hom Station Extension of 
the Shatin to Central Link project in 2018, improvements 
have been identified for implementation progressively 
starting from 2019. In March 2020, the Commission of 
Inquiry (“COI”) Final Report was issued and a progress 
summary is as follows:

•  Several working groups have been established to 

oversee the implementation of the recommendations 
from the COI Interim and Final Reports (“COI Reports”);

•  A cross-referencing check has been carried out 

between the recommendations from the COI Reports, 
the recommendations from Government appointed 
Expert Advisor Team and the recommendations 
coming out of the Company’s own work to enhance 
its project management system to identify common 
themes;

•  The Building Excellence Quality Working Group is 
responsible for coordinating and reporting on the 
implementation of these recommendations to the 
Building Excellence Board monthly and to the Capital 
Works Committee quarterly; and

• 

In relation to the recommendations from the COI 
Reports, an external consultant has been appointed to 
audit the implementation of the recommendations. 

Acting through the Risk Committee and the Audit 
Committee, the Board has mandated a review of the 
internal control and risk management systems of the 
Company for Hong Kong operations. Following the first 
phase review conducted in 2019, an external consultant, 
Arthur D Little, was appointed to conduct a deep-dive 
assessment of the Company’s existing Three Lines of 
Defence framework, with a view to identifying any 
gaps in the framework and making recommendations 
for improvement. The results of this assessment were 
presented to and endorsed by the Risk Committee 
and the Audit Committee in late 2020. The next phase 
of the project will be to strengthen the Company’s 
Second Line of Defence (in particular) in certain key risk 
areas through the establishment of new technical and 
engineering Centres of Excellence and the adoption of a 
new assurance framework. A further update on progress 
will be presented to the Risk Committee and the Audit 
Committee in mid-2021.

In addition, a Board evaluation exercise, assisted by 
an external consultant, has been kicked off in the 
third quarter of 2020, with the aim of ensuring that 
the Company’s Board is fit for purpose to support the 
implementation of the new corporate strategy. The 
exercise will review the composition of the Board, the 
structure, composition and authority of the Board 
Committees, the information provided to the Board and 
the Board decision-making process and effectiveness. 

Recognising the increasing importance of Environmental, 
Social and Governance (“ESG”) issues as criteria for 
assessing a company’s long term sustainability and 
performance, the Company publishes a separate 
Sustainability Report to keep its stakeholders abreast of 
the Company’s initiatives and performance in the ESG 
arena on an annual basis.

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99

CORPORATE GOVERNANCE REPORTThe Company has followed the ESG Reporting Guide (“ESG Guide”) as set out in Appendix 27 to the Listing Rules and has 
made reference to various international reporting standards and guidelines in the preparation of its Sustainability Report. 
The Company substantially meets the new requirements under the ESG Guide, which will be implemented for financial 
years commencing on or after 1 July 2020. The Company’s Sustainability Report is available on the websites of both the 
Company (www.mtr.com.hk) and the Stock Exchange. 

CORPORATE GOVERNANCE CODE COMPLIANCE
During the year ended 31 December 2020, the Company has complied with the CG Code. In the following corporate 
governance areas, the Company’s practices have exceeded the relevant CG Code/Listing Rules requirements:

Corporate Governance Areas

Details of Exceedance 

Number of Independent 
 Non-executive Directors (“INED”)

The number of INEDs represents more than two-thirds of the Board, which exceeds 
the independence requirement under the Listing Rules

Number of Members of  
 Audit Committee

The Audit Committee consists of five INEDs, which exceeds the independence 
requirement under the Listing Rules 

Number of Regular Board Meetings

The Company holds seven Regular Board Meetings each year; in addition, there are 
Special Board Meetings when required, which exceeds the requirement under the CG 
Code

Notice of Regular Board Meetings

The dates of Regular Board Meetings for the following year are usually fixed in the 
third quarter of the prior year 

Model Code Confirmation

•  Confirmation of Compliance with the Model Code is obtained from each Director 

and Model Code Manager half-yearly 

•  An electronic platform has been established to give a one-stop access to the 

relevant key processes to support compliance with the Model Code 

Evaluation of the Effectiveness  
 of Risk Management System

The Company reviews not only the effectiveness of the risk management system 
of the Company and its subsidiaries, but also that of its key associates operating in 
Mainland of China and overseas

The Company continues to monitor developments in the arena of corporate governance externally to ensure the 
suitability and robustness of its corporate governance framework in light of the evolving business and regulatory 
environment and to meet the expectations of stakeholders.

THE BOARD OF DIRECTORS 

Overall Management
The overall management of the Company’s business is vested in the Board. Pursuant to the Articles of Association and 
the “Protocol: Matters Reserved for the Board” (the “Protocol”) adopted by the Board, the Board has delegated the 
day-to-day management of the Company’s business to the Executive Committee, and focuses its attention on matters 
affecting the Company’s overall strategic policies, corporate governance, finances and shareholders. These include 
financial statements, dividend policy, significant changes in accounting policy, annual operating budget, certain material 
contracts, strategies for future growth, major financing arrangements and major investments, corporate governance 
functions, risk management and internal control systems, treasury policies and fare structures.

The commencement of the new signalling system and gradual introduction of nine-car trains on the East Rail Line as part 
of the Shatin to Central Link project, originally scheduled in mid-September 2020, was deferred to February 2021 due to 
a signalling system issue which could have had a potential service impact. Overseen by the Board, which received and 
reviewed the investigation reports in detail, investigations have been undertaken and improvement actions have been 
identified for implementation. 

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99

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisBelow is a diagram of the governance structure of the Company:

Board Committees

Note 1

Board of Directors

Audit 
Committee

Capital Works 
Committee

Corporate 
Responsibility
Committee

Nominations 
Committee

Remuneration 
Committee

Risk 
Committee

Executive 
Committee Note 2

Business/Functional 

Management Committees Note 3

Operations of  
 the Group

Notes:
1  All Board Committees are provided with sufficient resources to discharge their duties and can seek independent professional advice (as and when required) at the 

Company’s expense, to perform their responsibilities. The Terms of Reference of each Committee are available on the websites of both the Company (www.mtr.com.hk) 
and the Stock Exchange.

2  The Executive Committee is delegated by the Board to handle the day-to-day management of the Company’s business pursuant to the Articles of Association and the 

Protocol; and is chaired by the Chief Executive Officer (“CEO”) and made up of nine other Members of the Executive Directorate.

3  Key Business/Functional Management Committees are listed out on pages 115 to 116 of this Annual Report.

Composition of the Board
A list of Members of the Board and the Executive Directorate and their roles and functions is available on the respective 
websites of the Company (www.mtr.com.hk) and the Stock Exchange. Biographical details of each of the Members of the 
Board and the Executive Directorate are set out on pages 138 to 150 of this Annual Report.

As at the date of this Report, the Board has 20 Members, made up of 14 INEDs, five Non-executive Directors (“NEDs”) and 
one Executive Director. The number of INEDs currently comprises more than two-thirds of the Company’s Board, which is 
well above the Listing Rules requirement of having one-third of a board made up of INEDs. This structure ensures that the 
Board comprises a majority of independent members, which is conducive to maintaining an independent and objective 
decision-making process. 

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CORPORATE GOVERNANCE REPORTGovernment, through The Financial Secretary Incorporated, held approximately 74.98% of the issued shares of the 
Company as at 31 December 2020, and is a substantial shareholder of the Company. The Chief Executive of the HKSAR, in 
the exercise of her right under Section 8 of the MTR Ordinance, has appointed three persons as “additional directors” of 
the Company (the “Additional Directors”). They are:

•  The office of the Secretary for Transport and Housing (currently held by Mr Frank Chan Fan);

•  The office of the Permanent Secretary for Development (Works) (currently held by Mr Lam Sai-hung); and

•  The office of the Commissioner for Transport (currently held by Miss Rosanna Law Shuk-pui).

The Additional Directors are all NEDs and are treated for all purposes (other than the requirement to retire by rotation 
according to the Articles of Association) in the same way as other Directors and are, therefore, subject to the usual 
common law duties of directors, including the requirement to act in the best interests of the Company.

Mr Christopher Hui Ching-yu, the Secretary for Financial Services and the Treasury, is another NED of the Company.

Coming from diverse business and professional backgrounds, Members of the Board actively bring their valuable 
experience to the Board for promoting the best interests of the Company and its shareholders. In addition, the INEDs also 
contribute to ensuring that the interests of all shareholders of the Company are taken into account by the Board and that 
relevant issues are subject to objective and dispassionate consideration by the Board.

Chairman and CEO

The posts of the Chairman and the CEO are distinct and separate. Their respective roles and responsibilities are set  
out below: 

Chairman (Non-executive Director)

CEO (Executive Director)

  Chairing and managing the operations of  

  Head of the Executive Directorate;

  Chairman of the Executive Committee;

  Responsible to the Board for managing the 

business of the Company; and

  Responsible for performing a bridging 
function between the Board and the 
Executive Directorate.

the Board;

  Monitoring the performance of the CEO and 
other Members of the Executive Directorate;

  Making sure that adequate information about 
the Company’s business is provided to the 
Board on a timely basis;

  Providing leadership for the Board and 

promoting a culture of openness;

  Ensuring views on all issues are exchanged by 
all Members of the Board in a timely manner;

  Encouraging Members of the Board to make a 
full and effective contribution to the discussion 
at Board Meetings; and

  Establishing good corporate governance 

practices and procedures.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisBoard Committees
The Board discharges some of its responsibilities through 
delegation, with appropriate oversight, to respective 
Board Committees. The Board Committee memberships 
and the attendance record of each Member of the Board 
in 2020 are set out on pages 112 to 113 of this Annual 
Report.

The duties and work performed by the Audit Committee, 
Risk Committee, Capital Works Committee and 
Remuneration Committee during the year are set out in 
their respective reports in this Annual Report:

•  “Audit Committee Report” on pages 123 to 125;

•  “Risk Committee Report” on pages 130 to 131;

•  “Capital Works Committee Report” on page 132; and

•  “Remuneration Committee Report” on pages 133  

to 137.

Nominations Committee 

Principal responsibilities: 

•  Reviewing the structure, size and composition 

(including the perspectives, skills, diversity, knowledge 
and experience) of the Board at least annually and 
making recommendations on any proposed changes 
to the Board to complement the Company’s corporate 
strategy;

• 

Identifying individuals suitably qualified to become 
Members of the Board and putting forward 
nominations or recommendations to the Board for 
proposed appointments to the Board;

•  Assessing the independence of INEDs and, in case a 

proposed director will be holding his/her seventh (or 
more) listed company directorship, his/her ability to 
devote sufficient time to Board matters;

•  Making recommendations to the Board on the 

appointment or re-appointment of Members of the 
Board and succession planning for Members of the 
Board; and

•  Nominating and recommending to the Board, 

candidates for filling the positions of CEO, Finance 
Director and Chief Operating Officer (provided that the 
Chief Operating Officer position exists).

During the year, the Committee conducted reviews and 
made corresponding recommendations to the Board in 
respect of the following matters:

•  Annual review of the structure, size and composition 
of the Board and a list of desirable skills/experience/
perspectives for the Board; 

•  Annual assessment of the independence of each INED; 

•  Re-election of Members of the Board retiring at the 
Company’s annual general meeting held on 20 May 
2020 (“2020 AGM”); and

•  Proposed nomination of new Members of the Board  
(i) for appointment by the Board during 2020; and  
(ii) for election by shareholders at the 2020 AGM.

As at the date of this Report, the Nominations 
Committee has conducted an annual review of (i) the 
current structure, size and composition of the Board 
and considered the same is appropriate in light of 
the Company’s strategy and business needs; (ii) the 
Company’s Board Diversity Policy (the “BD Policy”); and 
(iii) the list of skillsets of the Board. The Nominations 
Committee has also assessed that the Board (1) currently 
possesses a balanced mix of skills, experience and 
diversity of perspectives, (2) is in line with the Company’s 
BD Policy, and (3) is appropriate for continuing to support 
the execution of the Company’s business strategies in 
an efficient and effective manner. In addition, subject 
to the election of a new INED by shareholders at the 
forthcoming Annual General Meeting, he will hold 
cross-directorships with two NEDs of the Company and 
the Airport Authority. The Nominations Committee has 
assessed their cross-directorships and considered that 
this should not have an impact on the independence of 
such new INED with respect to his directorship with the 
Company since all three of them are not directly involved 
in the day-to-day operations of the Airport Authority.

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CORPORATE GOVERNANCE REPORTCorporate Responsibility Committee 

•  Reviewed and recommended the 2019 Sustainability 

Principal responsibilities:

Report to the Board for approval;

•  Overseeing the Company’s stakeholder engagement 

and external communication strategies;

•  Considered the Company’s performance on various 
local and international sustainability indices; and

•  Recommending the Corporate Responsibility Policy to 

•  Endorsed the commencement of a Carbon  

the Board for approval;

Reduction Study.

•  Monitoring and overseeing the implementation of  
the Company’s Corporate Responsibility Policy and 
related initiatives;

• 

Identifying emerging corporate responsibility issues 
arising from external trends;

Company Secretary
Ms Gillian Elizabeth Meller, being the Legal and 
Governance Director and a Member of the Executive 
Directorate, reports to the CEO. Her role as the Company 
Secretary includes:

•  Reviewing the Company’s annual Sustainability Report 

•  Providing access to advice and services for Members of 

and recommending approval by the Board;

the Board;

•  Reviewing the Company’s environmental and social 

•  Ensuring the correct Board procedures are followed;

performance; and

•  Providing updates to the Board on matters falling 

within the Committee’s remit as required.

Please also refer to the “Corporate Responsibility” section 
(pages 74 to 79) of this Annual Report.

Work performed during the year: 

•  Monitored the advancement of the New Social 
Objectives of Social Inclusion, Greenhouse Gas 
Emissions and Advancement & Opportunities; 

•  Monitored the progress of various youth, elderly and 

district-level community engagement and investment 
programmes;

•  Reviewed a series of special measures and partnering 

initiatives in response to COVID-19 to help the 
community tide over the challenges amidst the 
pandemic;

•  Reviewed the development and strategic way 

forward for the “More Time Reaching Community” 
Volunteering Scheme;

•  Advising the Board on all corporate governance matters;

•  Arranging for Members of the Board, their Alternate 
Directors and Members of the Executive Directorate, 
upon their appointment, to receive a comprehensive, 
formal and tailored induction programme on key areas 
of business operations and practices of the Company, 
as well as the general and specific duties of directors 
under general law (common law and legislation) and 
the Listing Rules;

•  Recommending Members of the Board, their Alternate 
Directors and Members of the Executive Directorate to 
attend relevant seminars and courses; and

•  Arranging for training on relevant new or amended 
legislation or other regulations to be provided at  
Board meetings.

In 2020, Ms Meller undertook over 15 hours of 
professional training to update her skills and knowledge. 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisAppointment, Re-election and Removal 
of Members of the Board
A person may be appointed as a Member of the Board at 
any time either by:

• 

• 

• 

the shareholders in general meeting in accordance 
with the “Appointment Procedure for Members of 
the Board of the Company”, which is available on the 
website of the Company (www.mtr.com.hk); or

the Board upon the recommendation of the 
Nominations Committee of the Company; or

the Chief Executive of the HKSAR in the case of the 
Additional Directors.

Members of the Board who are appointed by the Board 
during a year must retire at the first annual general 
meeting after their appointment and are eligible for 
election at that meeting.

Except for the Additional Directors, all other Members 
of the Board are required to retire by rotation. At each 
annual general meeting of the Company, Members of the 
Board who were last elected or re-elected at the annual 
general meeting which was held in the third calendar year 
prior to the annual general meeting in question, are those 
who will retire by rotation.

The Additional Directors may not be removed from office 
except by the Chief Executive of the HKSAR and are not 
subject to any requirement to retire by rotation.

The Company has a service contract with each of the 
NEDs (with the exception of the Additional Directors) and 
the INEDs, specifying the terms of his/her continuous 
appointment as a NED or an INED and as the chairman 
or a member of the relevant Board Committee(s), for a 
period not exceeding three years.

Nomination Policy
A Nomination Policy (the “Nomination Policy”), 
documenting the procedures and practices that have 
been adopted by the Company, is posted on the 
Company’s website (www.mtr.com.hk).

The Nomination Policy sets out the process and 
procedures for governing the nomination of Members 
of the Board applicable to both new appointments and 
re-appointments, except for appointments made by the 
Chief Executive of the HKSAR pursuant to Section 8 of the 
MTR Ordinance and nomination by shareholders of the 
Company in accordance with the Articles of Association.

The Board has delegated to the Nominations Committee 
the authority to identify and assess potential candidates 
for appointment to the Board through different means 
and channels, including recommendations from Members 
of the Board, use of external search firms, and any other 
means or channels that it deems appropriate.

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CORPORATE GOVERNANCE REPORTNomination Procedures

The following diagram demonstrates the nomination procedures for new appointment and re-election of a Member of 
the Board:

Nominations Committee

New Appointment
  Request the candidate to provide his/her 
biographical information and other information 
deemed necessary
  Review and take reasonable steps to verify the 
information obtained from the candidate and seek 
clarification, where required
  Invite the candidate to meet with the Nominations 
Committee members, at their discretion, to assist 
them in their consideration of the proposed 
nomination or recommendation
  Submit nomination proposal to the Board 
for consideration and approval or to make 
recommendation to the shareholders for approval

Re-election
  Review the profile of the Member of the  
Board who has offered himself/herself for  
re-appointment to consider his/her suitability  
in light of the strategy of the Company as well  
as the structure, size and composition of the 
Board at that time
  Make recommendation for the Board’s 
consideration

Board

NEW

New 
Appointment

Re- 
election

Consider recommendation 
from the Nominations 
Committee and approve 
the appointment during 
the year

Consider recommendation from the Nominations Committee and  
make recommendation to the shareholders  
for election (re-election) of the Member of the Board

Shareholders

Approve the election and/or re-election of new/existing Member 
of the Board at the Company’s annual general meeting

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisSelection Parameters

In evaluating a proposed candidate, including a Member 
of the Board eligible for re-appointment, the Nominations 
Committee will consider the following factors (which are 
by no means exhaustive):

(i) 

the strategy of the Company;

(ii) 

the structure, size, composition and needs of the 
Board and its respective Board Committees at the 
time, taking into account succession planning,  
where appropriate;

(iii)  the required skills, which should be complementary 
to those of the existing Members of the Board;

(iv)  the BD Policy of the Company as amended by the 

Board from time to time;

(v)  any information obtained through third party 

references or background checks;

(vi)  any other factors that may be used as reference in 
assessing the suitability of a proposed candidate, 
including but not limited to the candidate’s 
reputation for integrity, accomplishments and likely 
commitment in terms of time and interest;

(vii)  if a proposed candidate will be holding his/her 
seventh (or more) listed company directorship,  
the candidate’s ability to devote sufficient time to 
the Board; and

(viii)  the independence of a candidate proposed to be 
appointed as an INED, in particular by reference to 
the independence requirements under the Listing 
Rules.

The Nominations Committee is vested with discretion to 
take into account such other factors that it may consider 
appropriate.

Board Diversity 
The Company has posted its BD Policy on the Company’s 
website (www.mtr.com.hk). The BD Policy sets out a 
clear objective and provides that the Company should 
endeavour to ensure that its Members of the Board have 
the appropriate balance of skills, experience and diversity 
of perspectives that are required to support the execution 
of its business strategy and in order for the Board to be 
effective. The Company is conscious of maintaining a 
Board made up with INEDs as the majority, together with 
an appropriate level of female Members on the Board. 
While conscious efforts are being taken by the Company 
to fulfil its pledges, all appointments are ultimately made 
on a merit basis taking into account available and suitable 
candidates.

The Board reviews the BD Policy on a regular basis to 
ensure its continued effectiveness.

The BD Policy and the list of desirable skills/experience/
perspectives Members of the Board were taken into 
account by the Nominations Committee and the Board in 
considering the following new appointments during the 
year:

(i)  Dr Bunny Chan Chung-bun as an INED; and

(ii)  Mr Christopher Hui Ching-yu as a NED.

The Committee and the Board formed the view 
that, with their different backgrounds and expertise, 
respective extensive experience and active involvement 
in community service, including youth development, 
social welfare and district council affairs, each of the 
new Members of the Board mentioned above would 
be a valuable addition to the Board and would further 
enrich the spectrum of skills, experience and diversity 
of perspectives of the Board, thereby enhancing the 
diversity and effectiveness of the Board. 

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CORPORATE GOVERNANCE REPORTGender

Designation

Age Group

Number of Years 
as Board Members 
(Years)

Male (15)

INED (14)

Female (5)

NED (5)

ED (1)

≤50 (1)

50-54 (2)

55-59 (2)

60-64 (3)

65-69 (8)

≥70 (4)

0-1 (7)

2-3 (6)

4-5 (1)

≥6 (6)

Outside Directorships 
(Number of listed 
companies)

0 (12)

Statutory Confirmations
For the year ended 31 December 2020, the Company has 
received an annual confirmation from each INED about 
his/her independence and, where applicable, the interests 
of his/her immediate family member(s) (as defined 
under the Listing Rules). The Nominations Committee 
has reviewed the said confirmations and assessed the 
independence of the INEDs, and continues to consider 
each of them to be independent.

Each Member of the Board ensures that he/she can give 
sufficient time and attention to the affairs of the Company 
and contribute to the development of the Company’s 
strategy and policies through independent, constructive 
and informed comments.

Regarding disclosure of the number and nature of offices 
held by Members of the Board in public companies 
or organisations and other significant commitments, 
as well as their identity and the time involved (the 
“Commitments”), to the Company, all Members of the 
Board have disclosed their Commitments to the  

1-2 (5)

3-4 (3)

Company in a timely manner. In relation to the two 
Members of the Board having a common directorship as 
INEDs in the Company and another company listed on 
the Stock Exchange, the Nominations Committee has 
assessed during the year that the said cross-directorship 
should not undermine their independence.

Before each regular Board meeting, the Company 
reminds each Member of the Board to update his/her 
“Declaration of Other Directorships, Major Appointments 
and Interests” (the “Declaration”). The Declaration of 
each Alternate Director is sent to him/her for update on 
a quarterly basis. In addition, each Member of the Board 
and each Alternate Director is required to confirm his/her 
other directorships, major appointments and interests to 
the Company twice a year.

Save as disclosed in this Annual Report, none of the 
Members of the Board or the Executive Directorate has 
any relationship (including financial, business, family or 
other material or relevant relationships) with another 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMember of the Board or the Executive Directorate. In 
addition, none of the Members of the Board holds seven 
(or more) directorships in listed companies (including 
the Company) or holds any cross-directorships or has 
significant links with other Members of the Board  
through involvements in other companies or bodies as  
at 31 December 2020.

MODEL CODE FOR SECURITIES 
TRANSACTIONS BY DIRECTORS 
OF LISTED ISSUERS
The Company has adopted the Model Code set out in 
Appendix 10 to the Listing Rules (the “Model Code”). After 
having made specific enquiry, the Company confirms 
that all Members of the Board and (where applicable) 
their Alternate Directors and all Members of the Executive 
Directorate have complied with the Model Code 
throughout the year.

Senior managers, other nominated managers and staff 
who, because of their office in the Company, may be 
in possession of Inside Information (which term shall 
bear the same meaning as in the Securities and Futures 
Ordinance (Cap. 571 of the Laws of Hong Kong) (the 
“SFO”)) of the Company (collectively the “Model Code 
Managers”), have also been requested to comply with the 
provisions of the Model Code.

The Company launched a Model Code Managers 
Management System in late 2019, which provides an 
electronic platform to give a one-stop access to the 
relevant key processes to support compliance with the 
Model Code and to enhance effectiveness in monitoring 
such compliance. Periodic training is also required to be 
completed by Model Code Managers. 

DIRECTORS’ INSURANCE 
As permitted under the Articles of Association, it has  
been the practice of the Company to arrange Directors’ 
and Officers’ (“D&O”) Liability Insurance for which 
Members of the Board and officers of the Company do 
not have to bear any excess. To ensure sufficient cover 
is provided, the Company undertakes an annual review 
of the Company’s D&O insurance policy in light of recent 
trends in the insurance market and other relevant factors. 

The review benchmarks the amount of cover against 
other similar companies and considers whether separate 
cover will be required for Members of the Executive 
Directorate or Members of the Board. The conclusion of 
the review in year 2020 was that the level of cover was 
adequate and, given this, together with the indemnity 
provided by the Company to Members of the Board, the 
broad policy wording and the financial strength of the 
insurance panel, no additional cover was required.

CORPORATE GOVERNANCE 
FUNCTIONS REVIEW
The Board conducted an annual review of its Corporate 
Governance duties in accordance with its Terms of 
Reference on Corporate Governance Functions and 
the latest review was done in March 2021. Below is a 
summary of the work performed during the year ended 
31 December 2020 and up to the date of the Report:

•  Reviewed the Company’s policies and practices 

on corporate governance, including the corporate 
governance framework, the BD Policy and the 
Nomination Policy;

•  Reviewed and monitored the training and continuous 
professional development of Members of the Board 
and senior management;

•  Reviewed and monitored the Company’s policies  
and practices on compliance with legal and 
regulatory requirements;

•  Developed, reviewed and monitored the Code of 

Conduct and Directors’ Manual; and

•  Reviewed the Company’s compliance with the  

CG Code.

The Board considers that, overall, the Company’s 
Corporate Governance Functions are adequate and 
appropriate for the Company in light of its current 
corporate strategy. They will be kept under review in light 
of the changing legal and regulatory environment and 
any changes to the Company’s business.

The Terms of Reference on Corporate Governance 
Functions are available on the websites of the Company 
(www.mtr.com.hk) and the Stock Exchange.

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CORPORATE GOVERNANCE REPORTBOARD PROCEEDINGS 
The Board generally meets in person regularly. In light of 
the outbreak of Coronavirus Disease 2019 (“COVID-19”) 
in 2020, electronic means have also been provided to 
Members of the Board to facilitate them to participate 
in meetings virtually, which is permissible under the 
Company’s Articles of Association, while at the same time 
reducing face-to-face contact. The same arrangements 
also applied to the Executive Committee meetings and 
meetings of other Board Committees. The Company’s 
introduction of an electronic meeting solution for Board 
meetings and Executive Committee meetings in 2017, 
which has subsequently been expanded to meetings of 
other Board Committees, has also enabled all Members 
of the Board, Executive Committee and other Board 
Committees to access meeting documents and join 
virtual meetings remotely in a secure, efficient and 
convenient manner.

All Members of the Board have full and timely access 
to relevant information and may take independent 
professional advice at the Company’s expense, 
if necessary, in accordance with the approved 
procedures. Members of the Board also have full access 
to Members of the Executive Directorate as and when 
they consider necessary.

The draft agenda for Board meetings is prepared by 
the Company Secretary and approved by the Chairman 
of the Company. Members of the Board are advised to 
inform the Chairman or the Company Secretary not 
less than one week before the relevant Board meeting 
if they wish to include a matter in the agenda of the 
meeting. The agenda together with Board Papers are 
usually sent at least three days before the intended 
date of the Board meeting. 

The Board meeting dates for the following year are 
usually fixed by the Company Secretary with the 
agreement of the Chairman, before communicating with 
other Members of the Board, in the third quarter of 
each year.

At regular Board meetings, Members of the Executive 
Directorate together with senior managers report to the 
Board on their respective areas of business.

The CEO Report, provided to the Board on a monthly 
basis, covers the overall strategies, principal issues and 
key events of the Company for the relevant month and 
provides key information in areas such as the Group’s 
safety performance in different business sectors, financial 
activities, contingent liabilities, human resources 
developments and new railway projects, as well as a look 
ahead to key issues or events in the following three to six 
months. This CEO Report together with the discussions at 
Board meetings, ensures that Members of the Board have 
an overall understanding of the Company’s business and 
other key information about the Company, and provides 
up-to-date information to enable them to make informed 
decisions for the benefit of the Company.

MATERIAL INTERESTS  
AND VOTING 
All Members of the Board and the Executive Directorate 
are required to comply with their common law duty to act 
in the best interests of the Company and have particular 
regard to the interest of the Company’s shareholders as 
a whole. To this end, all of them are required to declare 
the nature and extent of their interests, if any, in any 
contract, transaction, arrangement or other proposal to 
be considered by the Board at Board meetings.

Unless specifically permitted by the Articles of 
Association, a Member of the Board cannot cast a vote on 
any contract, transaction, arrangement or any other kind 
of proposal in which he/she has an interest which he/
she knows is material. For this purpose, the interests of 
a person who is connected with a Member of the Board 
(including any of his/her associates) are treated as the 
interests of the Member of the Board himself/herself. 
Interests purely as a result of an interest in the Company’s 
shares, debentures or other securities are disregarded. A 
Member of the Board may not be included in the quorum 
for such part of a meeting that relates to a resolution he 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysisor she is not allowed to vote on but he or she shall be 
included in the quorum for all other parts of that meeting. 
This reduces potential conflicts which might otherwise 
arise between the Company’s business and an individual 
Member of the Board’s other interests or appointments.

Regular Meetings 
At each Regular Meeting, the Board reviewed, discussed 
and, where appropriate, approved matters relating to 
the Company’s different businesses and financial and 
operational performance.

If a conflict arises between the interests of the Company 
and those of Government, each Government-nominated 
Director and any Director holding a senior Government 
position, is not included in the quorum for that part of 
the meeting which relates to the contract, transaction, 
arrangement or other proposal being considered by the 
Board and in relation to which the conflict exists and is 
not allowed to vote on the related resolution.

There are a number of contractual arrangements that 
have been entered into between the Company and 
Government (and/or its related entities), some of 
which are continuing in nature. As Government is a 
substantial shareholder of the Company, such contractual 
arrangements are connected transactions (and in 
some cases continuing connected transactions) for 
the purposes of the Listing Rules. The sections headed 
“Connected Transactions” and “Continuing Connected 
Transactions” (pages 161 to 182) of this Annual Report 
explain how, in accordance with the Listing Rules, these 
transactions have been treated.

Matters to be decided at Board meetings are decided by 
a majority of votes from Members of the Board allowed to 
vote, although the usual practice is that decisions reflect 
the consensus of the Board.

BOARD MEETINGS
The Board held 15 meetings in 2020 (seven Regular 
Meetings and eight Special Meetings), well exceeding the 
requirement of the CG Code which requires every listed 
issuer to hold board meetings at least four times a year. 

In addition and as required by the Listing Rules, the 
Chairman has met with INEDs only without the presence 
of other Members of the Board during the year, at which 
matters surrounding the functioning of the Board and 
the Management team, and the strategic direction and 
organisational matters of the Company were discussed.

In addition, other key matters discussed at Board meetings 
held in 2020 included:

•  Strategy:

 – Receipt of updates on the development of the new 
Corporate Strategy and High-level Transformation 
Planning Project; 

•  Corporate Governance matters, including:

 – Annual review of the structure, size and 

composition of the Board and its corporate 
governance functions for 2019; annual assessment 
of (i) the independence of the INEDs; and (ii) the 
effectiveness of the Company’s risk management 
and internal control systems for 2019; 

 – Recommendation of the appointment of 

new Members of the Board and re-election of 
retiring Members of the Board for approval by 
shareholders at the 2020 AGM;

 – Approval of changes to the composition of 

Board Committees and the annual update to the 
Directors’ Manual;

 – Receipt and consideration of reports from 

Management on key matters such as safety, risk 
management and sustainability; and 

 – Receipt of shareholder analysis and investors’ 

feedback;

•  Operations: 

 – Review of 2019 train service performance; 

 – Receipt of updates on the Hung Hom derailment 

incident that happened in 2019; 

 – Contract award for asset replacement project; and 

 – Receipt of updates on a signalling replacement 

project and approval of funding for the said project;

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CORPORATE GOVERNANCE REPORT•  Consultancy:

 – Approval of the extension and renewal of the 

maintenance contract of the Automated People 
Mover System with Airport Authority; 

 – Receipt of updates on the financial and other 
impacts of COVID-19 and mitigation measures;

 – Approval of the renewal of the US$7 Billion Debt 

Issuance Programme; and 

•  Projects: 

 – Approval of the 2021 Budget and Longer Term 

 – Receipt of updates on the Shatin to Central Link 

Forecast; 

project and related matters; 

•  Human Resources:

 – Receipt of update on the proposal and approval of 
budget for a consultancy for the Tung Chung Line 
Extension project at Lantau North; and

 – Receipt of updates/review/approval of technical 
and financial proposals/funding relating to 
proposed railway lines under the Railway 
Development Strategy 2014 (“RDS-2014”);

•  Mainland of China and International Businesses:

 – Receipt of updates on Macau, Mainland of China 

and International Businesses; and

 – Approval of contracts/tender submissions for 

projects in the Mainland of China and overseas;

•  Property:

 – Approval of tenders arrangement for property 

development in Hong Kong; and 

 – Receipt of update on a property development 

project in Hong Kong; 

•  Commercial and Marketing:

 – Approval of the Company’s fares proposal for 2020 
under the Fare Adjustment Mechanism and its 
implementation; and

 – Approval of renewal of a franchise agreement for 

station commercial space; 

•  Financial: 

 – Approval of the 2019 Annual and the 2020 Interim 

Report and Accounts; 

 – Approval of 2020 Annual Pay Review. 

The minutes of Board meetings are prepared by the 
Company Secretary or her delegate with details of the 
matters considered by the Board and decisions reached, 
including any concerns raised by Members of the Board 
or dissenting views expressed. The draft minutes are 
circulated to all Members of the Board for their comments 
within a reasonable time after the meeting. The approval 
procedure is that the Board formally adopts the draft 
minutes at the subsequent meeting. If Members of the 
Board have any comments on the draft minutes, they will 
discuss it at that meeting and any agreed changes will be 
reflected in the formal minutes of the relevant meeting. 
Minutes of Board meetings are kept by the Company 
Secretary and are open for inspection by all Members of 
the Board at the Company’s registered office.

Special Meetings 
During 2020, a total of eight Special Meetings were held 
to consider various matters including the acquisition of 
interests in real estate properties in Hong Kong, the Shatin 
to Central Link project, the handling of the outbreak 
of COVID-19 and its financial impact on the Company, 
COVID-19 relief measures for passengers, the Tung Chung 
Line Extension project at Lantau North under RDS-2014, 
and investment projects in the Mainland of China. 

The attendance record of each Member of the Board (and 
each Member of the Executive Directorate) during the 
year is set out on pages 112 to 113 of this Annual Report.

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111

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMembers of the Board and the Executive Directorate  
Attendance of Meetings and Training in 2020

Board Meetings

Board Committees Meetings

2020 AGM TrainingΩ

Attendance

RM

SM

AC

NC

RC

CWC

RiskC

CRC

7

8

4

2

4

4

4

2

1

Total Number of Meetings

Members of the Board

Non-executive Directors ("NED")

Dr Rex Auyeung Pak-kuen (Chairman) 

Christopher Hui Ching-yu(1) 
(Secretary for Financial Services and the Treasury)

Secretary for Transport and Housing 
(Frank Chan Fan)(2)

Permanent Secretary for Development (Works) 
(Lam Sai-hung)(3) 

Commissioner for Transport 
(Rosanna Law Shuk-pui)(4)

Independent Non-executive Directors ("INED")

Andrew Clifford Winawer Brandler

Dr Bunny Chan Chung-bun(5)

Walter Chan Kar-lok

Dr Pamela Chan Wong Shui

Dr Dorothy Chan Yuen Tak-fai

Cheng Yan-kee(6)

Dr Anthony Chow Wing-kin

Dr Eddy Fong Ching 

James Kwan Yuk-choi 

Rose Lee Wai-mun

Lucia Li Li Ka-lai(7)

Jimmy Ng Wing-ka

Benjamin Tang Kwok-bun 

Johannes Zhou Yuan

Executive Director ("ED")

7/7

4/4

4/7

5/7

2/2

7/7

3/4

7/7

7/7

7/7

7/7

7/7

7/7

7/7

7/7

7/7

7/7

6/7

6/7

8/8

1/2

3/8

4/8

1/1

5/8

2/2

6/8

8/8

7/8

8/8

8/8

5/8

7/8

8/8

6/8

7/8

7/8

1/8

2/2

4/4

N/A

1/3

2/2

2/4

1/1

3/4

2/2

2/2C

4/4C

2/2

1/1

3/4

4/4

2/4

4/4C

4/4

4/4

4/4

4/4

4/4

4/4C

2/4

3/4

4/4

3/4

1/1

4/4C

4/4

3/4

2/4

2/4

Dr Jacob Kam Chak-pui (CEO)

7/7

8/8

Members of the Executive Directorate & the Executive Committee

Dr Jacob Kam Chak-pui (CEO)

7/7

8/8

Adi Lau Tin-shing(8)

Roger Francis Bayliss(9)

Margaret Cheng Wai-ching 

Linda Choy Siu-min(10)

Dr Peter Ronald Ewen(11)

Herbert Hui Leung-wah

Dr Tony Lee Kar-yun(12)

Gillian Elizabeth Meller(13)

David Tang Chi-fai(14)

Jeny Yeung Mei-chun

Members departed during 2020

NED
James Henry Lau Jr(15) 
(Secretary for Financial Services and the Treasury)

Commissioner for Transport 
(Mable Chan)(16)

INED

1/3

4/4

2/6

2/7

2/3

1/2

0/1

2/3

Dr Allan Wong Chi-yun(17)

2/3

5/6

1/1

1/1C

Member of the Executive Directorate & the Executive Committee

Linda So Ka-pik(18)

2/2C

1/1

1/1

2/2

2/2

1/1

2/2

2/2

2/2

2/2

1/1

N/A*

N/A#

N/A#

N/A*

1/1

N/A*
N/A#
1/1

1/1
N/A#
N/A#
1/1
N/A#
N/A#
N/A#
N/A#
N/A#
N/A#

1/1

1/1

1/1

1/1
N/A#
1/1
N/A#
1/1
N/A#
1/1

1/1

1/1

0/1

N/A#

1/1

N/A

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

x

√

x

√

112

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CORPORATE GOVERNANCE REPORTLegend:

Board Meetings 
RM – Regular Meeting(s) 
SM – Special Meeting(s) 

Board Committee Meetings 
AC – Audit Committee 
NC – Nominations Committee 
RC – Remuneration Committee 
CWC – Capital Works Committee 
RiskC – Risk Committee 
CRC – Corporate Responsibility Committee

2020 AGM – Annual General Meeting of the Company held on 20 May 2020

N/A – Not applicable

* – appointed after the conclusion of 2020 AGM

# – not invited to attend 2020 AGM in person due to maintenance of social 
distancing during COVID–19

C – Chairman of the committee

Ω – This includes (i) continuous professional development through attending 
expert briefings/seminars/conferences relevant to the Company’s business or 
directors' duties arranged by the Company or external organisations, and reading 
regulatory/corporate governance or industry related updates; and (ii) induction and 
familiarisation programmes attended by newly appointed Directors

Notes: 

1.  Mr Christopher Hui Ching-yu (Secretary for Financial Services and the Treasury) was appointed by the Board as a NED and a member of each of the NC and the RC of the 

Company, all with effect from 1 June 2020. 

The alternate director of Mr Christopher Hui Ching-yu, acting on his behalf, attended one SM and two RC meetings. Mr Hui was not present at a portion of a Board Meeting 
at which the South Island Line (West) project was discussed for avoidance of any actual or perceived conflict of interest. 

2.  The alternate directors of the Secretary for Transport and Housing (Mr Frank Chan Fan), acting on his behalf, attended three RM, two SM and two RC meetings. Mr Chan 
and his alternate directors were not present at the relevant Board Meetings or a portion thereof at which the Shatin to Central Link project and related matters, the Tung 
Chung Line Extension project at Lantau North, the Hung Shui Kiu Station submission, the Northern Link project and the South Island Line (West) project were discussed for 
avoidance of any actual or perceived conflict of interest.

3.  Permanent Secretary for Development (Works) (Mr Lam Sai-hung) was not present at the relevant Board Meetings or a portion thereof at which the Shatin to Central Link 
project and related matters, the Tung Chung Line Extension project at Lantau North, the Hung Shui Kiu Station submission, the Northern Link project and the South Island 
Line (West) project were discussed for avoidance of any actual or perceived conflict of interest.

4.  Miss Rosanna Law Shuk-pui became a NED of the Company with effect from 9 September 2020 when she took up the post of Commissioner for Transport (the “C for T”).  
She also became a member of each of the AC and the RiskC of the Company, both with effect from the same date. Miss Law was not present at a portion of a Board 
Meeting at which the South Island Line (West) project was discussed for avoidance of any actual or perceived conflict of interest. 

5.  Dr Bunny Chan Chung-bun was elected as a Board Member and became an INED of the Company with effect from the conclusion of the 2020 AGM, and was appointed by 

the Board as a member of the CRC of the Company with effect from the same date. 

6.  Mr Cheng Yan-kee was appointed by the Board as the chairman of the CWC of the Company with effect from the conclusion of the 2020 AGM.

7.  Mrs Lucia Li Li Ka-lai was appointed by the Board as a member of the NC of the Company and ceased to be a member of the CRC of the Company, both with effect from 

the conclusion of the 2020 AGM. 

8.  Mr Adi Lau Tin-shing was appointed as the Managing Director – Operations and Mainland Business and ceased to be the Operations Director of the Company, both with 

effect from 1 January 2020. 

9.  Mr Roger Francis Bayliss was appointed as the Capital Works Director and ceased to be the Projects Director of the Company, both with effect from 22 February 2021.

10.  Ms Linda Choy Siu-min was appointed as the Corporate Affairs Director and became a Member of the Executive Directorate and a member of the CRC of the Company, all 

with effect from 2 March 2020.

11.   Following the retirement of Dr Peter Ronald Ewen immediately after 21 February 2021, Dr Ewen ceased to be the Engineering Director and a Member of the Executive 

Directorate of the Company, both with effect from 22 February 2021.

12.  Dr Tony Lee Kar-yun was appointed as the Operations Director and became a Member of the Executive Directorate of the Company, both with effect from 1 January 2020.

13.  Ms Gillian Elizabeth Meller was appointed as the Legal and Governance Director and ceased to be the Legal and European Business Director of the Company, both with 

effect from 22 February 2021.

14.  Mr David Tang Chi-fai was appointed as the Property and International Business Director of the Company with effect from 22 February 2021; before then Mr Tang was 

appointed as the Property and Australian Business Director and ceased to be the Property Director of the Company, both with effect from 1 October 2020. 

15.  Mr James Henry Lau Jr resigned and ceased to be a NED and a member of each of the NC and the RC of the Company, all with effect from 1 June 2020. 

The alternate directors of Mr James Henry Lau Jr, acting on his behalf, attended two RM, one SM, one NC meeting, one RC meeting and the 2020 AGM. Mr Lau and his 
alternate director were not present at the relevant Board Meetings or a portion thereof at which the Shatin to Central Link project and related matters, the Tung Chung 
Line Extension project at Lantau North, the Hung Shui Kiu Station submission and the Northern Link project were discussed for avoidance of any actual or perceived 
conflict of interest.

16.  Ms Mable Chan ceased to hold the post of the C for T with effect from 1 August 2020 and, as a result, ceased to be a NED and a member of each of the AC and the RiskC of 

the Company, all with effect from the same date.

The alternate director of the C for T (Ms Mable Chan), acting on her behalf, attended two SM, one AC meeting and one RiskC meeting. Ms Chan and her alternate director 
were not present at the relevant Board Meetings or a portion thereof at which the Shatin to Central Link project and related matters, the Tung Chung Line Extension 
project at Lantau North, the Hung Shui Kiu Station submission and the Northern Link project were discussed for avoidance of any actual or perceived conflict of interest.

Before the post of the C for T was taken up by Miss Rosanna Law, the alternate director of the C for T attended one RM.

17.  Dr Allan Wong Chi-yun retired as an INED and ceased to be the chairman of the CWC and a member of the NC of the Company, all with effect from the conclusion of the 

2020 AGM.

18.  Ms Linda So Ka-pik resigned as the Corporate Affairs Director and ceased to be a Member of the Executive Directorate and a member of the CRC of the Company, all with 

effect from 16 January 2020.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisINDUCTION PROGRAMME AND 
OTHER TRAINING

Induction Programme
On appointment, each new Member of the Board 
(including Government-nominated Directors), Alternate 
Director and Member of the Executive Directorate is 
given a comprehensive, formal and tailored induction 
programme which covers:

• 

• 

the roles of a director from the strategic, planning and 
management perspectives, as well as the essence of 
corporate governance and the trends in these areas; 
and 

the general and specific duties of a director under 
general law (common law and legislation) and the 
Listing Rules.

In addition to the above, a Familiarisation Programme to 
understand the key areas of the Company’s business and 
operations is also provided.

All Members of the Board, Alternate Directors and 
Members of the Executive Directorate are also given a 
Directors’ Manual on their appointment which sets out, 
amongst other things, directors’ roles and responsibilities, 
their key obligations from both a statutory and a 
regulatory perspective, and the Terms of Reference 
of the Board on its Corporate Governance Functions 
and of its Board Committees. The Directors’ Manual 
is updated regularly to keep the contents up to date 
so that the Directors are kept abreast of changes and 
latest developments in the laws and regulations that 
are relevant to Directors and the Company. The latest 
updates to the Directors’ Manual, approved by the Board 
in January 2021, reflect the Company’s latest mission 
statement with new sections covering board evaluation 
and ESG being added.

Training and Continuous Professional 
Development

Members of the Board and the Executive 
Directorate

To assist Members of the Board and the Executive 
Directorate in continuing their professional development, 
the Company Secretary recommends them to attend 
relevant seminars and courses at the cost of the Company.

Board Visit

In October 2020, certain Members of the Board and the 
Executive Directorate visited The LOHAS, Malibu (LOHAS 
Park Package 5) and the Public Transport Interchange in 
LOHAS Park to understand the Company’s latest property 
development in LOHAS Park.

Training 

Materials on the subject of corporate governance and 
e-learning provided by the Stock Exchange are provided/
notified to Members of the Board, Alternate Directors 
and Members of the Executive Directorate from time to 
time to keep them abreast of the latest developments on 
this front.

Each Member of the Board and the Executive Directorate 
has also provided to the Company a record of the training 
he/she has received during the year, which is set out on 
pages 112 to 113 of this Annual Report.

Senior Executives

A comprehensive and tailored training programme 
has been developed for the Senior Executives of the 
Company. This programme consists of a series of 
workshops, seminars, e-learning and benchmarking visits 
which are organised on an on-going basis.

To support the enhancement of the business acumen, 
leadership and management skills of the Senior 
Executives, professors from renowned business schools 
are engaged to share cutting-edge research and 
insights on thought leadership, leading change, digital 
transformation and innovation as well as contemporary 
management and business topics. Various tailored 
global leadership development virtual workshops were 
also organised in 2020 to enable key Senior Executives 
to enhance their leadership, customer-centric and 
strategic thinking capabilities.

ACCOUNTABILITY 
Members of the Board are responsible for the 
consolidated accounts of the Group. The consolidated 
accounts are prepared on a going concern basis and 
give a true and fair view of the consolidated financial 
position of the Group as at 31 December 2020, and of 
the Group’s consolidated financial performance and 
consolidated cash flows for the year then ended. In 

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CORPORATE GOVERNANCE REPORTpreparing the consolidated accounts for the year ended 
31 December 2020, Members of the Board have selected 
appropriate accounting policies and, apart from those 
new and amended accounting policies as disclosed in the 
notes to the consolidated accounts for the year ended 
31 December 2020, have applied them consistently with 
previous financial periods. Judgments and estimates 
have been made that are prudent and reasonable. The 
reporting responsibilities of the external auditor of the 
Company (the “External Auditor”) are set out on pages 
186 to 189 of this Annual Report.

In support of the above, the consolidated accounts 
presented to the Board have been reviewed by Members 
of the Executive Directorate. For both the annual 
and interim reports and consolidated accounts, the 
Finance Division is responsible for clearing them with 
the External Auditor and then the Audit Committee. In 
addition, all new and amended accounting standards 
and requirements, as well as any changes in accounting 
policies adopted by the Group, have been discussed and 
approved at the Audit Committee before adoption by 
the Group. 

RISK MANAGEMENT AND 
INTERNAL CONTROL SYSTEMS 
The Board is responsible for the risk management 
and the internal control systems of the Company 
and its subsidiaries and reviewing their effectiveness. 
With the assistance from the Risk Committee and the 
Audit Committee respectively, the Board oversees the 
Company’s risk management system (the “ERM” system) 
and internal control system on an on-going basis, sets 
appropriate policies and reviews the effectiveness of the 
systems at least annually. 

The ERM system and the internal control system, with 
processes put in place by the Board, management and 
other personnel, are designed to manage (as opposed 
to eliminate) the risk of failure and provide reasonable 
assurance, and not absolute assurance, against material 
misstatement or loss, regarding the achievement of 
objectives in the following areas:

•  Compliance with applicable laws and regulations

•  Effectiveness of risk management

Systems Overview 
The Executive Committee is responsible for:

• 

• 

Implementing the Board’s policies on risk management 
and internal controls;

Identification and evaluation of the risks faced by the 
Company for consideration by the Board;

•  Designing, operating and monitoring a suitable 
internal control system and an ERM system; and

•  Providing assurance to the Board that it has done so, 
together with a confirmation that these systems are 
effective and adequate.

In addition, all employees have responsibility for risk 
management and internal controls within their areas  
of accountability.

Business/Functional Management 
Committees 
A number of committees have been established to assist 
the Executive Committee in the management and control 
of the Company’s various core businesses and functions. 
Key committees include:

•  Operations Executive Management Committee 

•  Property Executive Management Committee 

•  Project Control Group 

• 

Investment Committee 

•  European Business Management Committee 

•  Australian and International Consultancy Business 

Management Committee

•  Mainland China Business Management Committee 

•  Macau Business Management Committee 

• 

Information Technology Executive Management 
Committee 

•  Corporate Safety Management Committee

•  Effectiveness and efficiency of operations

•  Enterprise Risk Committee 

•  Reliability of financial reporting

•  Executive Tender Panel/Tender Board 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis•  Corporate Responsibility Steering Committee 

•  Cost Control Committee (Projects) 

•  Executive Cost Control Committee (Projects) 

•  Corporate Cyber Security Committee 

•  Corporate Security Management Committee 

•  Railway Development Steering Group 

•  Technical Management Steering Group 

•  Technology and Innovation Steering Committee 

•  Commercial Letting Committee 

•  High Speed Rail Executive Management Committee 

Internal Audit 
The Head of Internal Audit reports directly to the Board 
via the Audit Committee and reports administratively 
to the CEO. The Internal Audit Department (“IAD”) has 
unrestricted access to information that allows it to review 
all aspects of the Company’s risk management, control 
and governance processes. 

On a regular basis, it conducts audits on financial, 
operational and compliance controls and the risk 
management functions of the Company and its 
subsidiaries. Relevant members of the management team 
are responsible for ensuring that control deficiencies 
highlighted in internal audit reports are rectified within a 
reasonable time. 

The IAD produces an annual internal audit plan for the 
Audit Committee’s approval. The audits are selected 
based on a risk assessment to ensure that business 
activities with higher risks are covered. On a half-yearly 
basis, the Head of Internal Audit reports to the Audit 
Committee including his opinion on the adequacy and 
effectiveness of the Company’s internal control system.

ERM System
The ERM system is an essential and integral part of 
the Company’s corporate governance framework and 
helps to sustain business success and create value for 
stakeholders. It involves a corporate-wide systematic 
risk identification and management process which 
aims to assist the Executive Committee and individual 

business unit managers to manage the key risks facing 
the Company and supports the Board in discharging its 
corporate governance functions.

More details of the features of the ERM system, the 
process used to identify, evaluate and manage significant 
risks, the significant risks being managed and the process 
used to review the effectiveness of the ERM system are set 
out in the “Risk Management” section (pages 126 to 129) 
of this Annual Report.

Control Activities and Processes 
To ensure the efficient and effective operation of business 
units and functions, and the safety of the operating 
railway and construction works in railway projects, 
Corporation General Instruction(s) (“CGI(s)”), divisional/
departmental procedures and manuals, committees, 
working groups and quality assurance units are 
established to monitor and enforce internal controls and 
evaluate their effectiveness.

CGIs and various departmental procedures and manuals 
are established for preventing or detecting unauthorised 
expenditures/payments, safeguarding the Company’s 
assets, ensuring the accuracy and completeness of 
accounting records, and timely preparation of reliable 
financial information.

Divisional Directors, Department Heads, including  
General Managers/Project Managers for overseas 
subsidiaries/projects, are required to conduct annual 
assessments and certifications on the effectiveness of risk 
management and internal control systems within their 
areas of responsibility.

Compliance with Statutes and Regulations 

All Department Heads, including General Managers/
Project Managers for overseas subsidiaries/projects, are 
responsible for ensuring compliance with the statutes 
and regulations applicable to their own functional units in 
accordance with the Regulatory Compliance Framework, 
with necessary legal support.

Issues relating to compliance with statutes and 
regulations, including potential and actual non-
compliances, and the status of rectification and actions 
taken to prevent recurrence are reported annually to the 
Executive Committee and the Audit Committee.

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117

CORPORATE GOVERNANCE REPORTDepartment Heads

Department Heads

  Maintain a list of applicable statutes / regulations
  Identify relevant new or updated statutes / 
regulations

  Corporation General Instruction sets out  
compliance responsibilities

  Assess impact of statutes / regulations on operations
  Review compliance at least once a year

Plan and 
Monitor

Board  
via Audit Committee

Assess

Executive
Committee

Regulatory 
Compliance 
Framework

Supporting 
Functions  
(Legal, ERM)

Department Heads

Report

Improve

  Department Heads report non-compliances 
to Divisional Directors

  Executive Committee and Audit Committee 
receive annual report

Department Heads

  Identify potential and actual non-compliances
  Devise improvement actions

Whistle-blowing Policy 

A whistle-blowing policy has been put in place to deal with concerns related to fraudulent or unethical acts or non-
compliances with laws and the Company’s policies that have or could have significant adverse financial, legal or 
reputational impacts on the Company. The policy applies to all staff, parties who deal with the Company as well as the 
general public. Every half year, a summary of all whistle-blowing cases handled by the Whistle Blowing Panel and staff 
complaints handled by the Human Resources Management Department and management initiated investigations are 
reported to the Executive Committee and the Audit Committee.

Inside Information Policy 

The Company has developed a system with established policies, processes and procedures across all relevant Division(s) 
and Department(s) for the handling and dissemination of Inside Information, which encompasses the following:

•  A CGI sets out: 

(i)  the internal processes for identifying, assessing and escalating potential Inside Information to the Executive 

Committee and the Board;

(ii)  the responsibilities of Model Code Managers in preserving the confidentiality of Inside Information, escalating 

upwards any such potential information and cascading down the message and responsibilities to relevant staff; 
and

(iii) the process for disclosure of Inside Information;

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis•  Training for Members of the Board and the Executive Directorate, Executive Managers, Department Heads and Model 

Code Managers is provided from time to time. In particular, Members of the Executive Directorate, Executive Managers, 
Department Heads and Model Code Managers are regularly required to complete a computer-based training 
programme (“CBT Programme”) on Inside Information. To refresh their awareness of the Inside Information policy, the 
CBT Programme as updated was re-launched in September 2020; and 

•  On-going training sessions on the latest developments/requirements of the SFO are arranged as appropriate.

Evaluation of the Effectiveness of the Risk Management System 
The Company has surpassed the relevant requirement in the CG Code by completing an effectiveness review of the ERM 
system for the Company and its subsidiaries, and extending the review to the Company’s key associates operating in  
Mainland of China and overseas. For the year ended 31 December 2020, the Risk Committee, with delegated authority 
from the Board, has evaluated the effectiveness of the ERM system of the Company and considers that it is overall 
effective and adequate. 

Details about the “Process of System Effectiveness Review” are set out in the Risk Management section (page 129) of this 
Annual Report.

Evaluation of the Effectiveness of the Internal Control System 
For the year ended 31 December 2020, the annual review of the effectiveness of the internal control system of the 
Company and its subsidiaries and key associates was performed by the Audit Committee based on the following:

•  Review of significant issues arising from internal audit reports and the external 

audit report

•  Private sessions with internal and external auditors

•  Review of annual assessment and certification of internal controls from 

Members of the Executive Directorate, management of overseas subsidiaries 
and key associates and Department Heads in their areas of responsibility

The Audit 
Committee 
concluded that 
the internal 
control system 
was overall 
effective

Evaluation of the Adequacy of Resources of the Company’s Accounting, Financial 
Reporting and Internal Audit Functions 
For the year ended 31 December 2020, the annual assessment performed by the Finance Division and IAD concluded that 
there were adequate resources, staff qualifications and experience, training programmes and budget of the Company’s 
accounting, financial reporting and internal audit functions.

The Company is committed to recruit, train and develop a team of qualified and competent accountants for overseeing 
the Group’s financial reporting and other accounting-related matters. A process to capture and update relevant laws, rules 
and regulations applicable to the reporting and accounting function is in place. Designated officers will ensure relevant 
standards and ordinances including Hong Kong Financial Reporting Standards, the Listing Rules and the Companies 
Ordinance under their responsibility are complied with. Resources and provisions required to deliver the accounting and 
financial reporting function are critically reviewed during the annual budgeting exercise. Company-wide recruitment 
processes and staff development programmes are in place to address the competency, qualifications and experience 

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119

CORPORATE GOVERNANCE REPORTrequired. Adherence to the process is confirmed on an 
annual basis by the designated officers to the Finance 
Director, who will conduct a formal annual review and 
report the review results to the Audit Committee.

In terms of internal audit, the Company is also committed 
to recruit, train and develop a team of qualified and 
competent internal auditors to provide independent and 
objective assurance and consulting services designed to add 
value and improve the Company’s operations. A process 
to capture updated standards and best practices relating 
to internal audit is in place. Proper recruitment processes 
and staff development programmes are in place to address 
the competency, qualifications and experience required. 
The Head of Internal Audit conducts a formal annual review 
on the adequacy of staff resources, qualifications and 
experience of the internal audit function and reports the 
review results to the Audit Committee. 

Based on the above, the Audit Committee considered 
the resources, qualifications and experience of staff, 
training programmes and budget of the Company’s 
accounting, financial reporting and internal audit 
functions were adequate. 

Board’s Annual Review 
The Board has, through the Risk Committee and the Audit 
Committee, overseen the Company’s risk management 
and internal control systems on an on-going basis. 
The Board has conducted its annual review of the 
risk management and internal control systems of the 
Company and its subsidiaries and key associates for 
the year ended 31 December 2020, and considers that 
such systems are overall effective and adequate, with 
supporting compliance mechanisms to provide assurance 
that the Company and its officers observe their disclosure 
obligations in respect of Inside Information.

The Board has also conducted a review of the adequacy 
of resources, staff qualifications and experience, training 
programmes and budget of the Company’s accounting, 
financial reporting and internal audit functions for the 
year ended 31 December 2020, and considers the above 
resource components to be adequate.

CRISIS MANAGEMENT
To uphold the reputation of being one of the world’s 
leading railway operators and in order to help ensure 
that the Company will respond to and recover from crises 
in an organised and highly effective manner, including 
timely communication with principal stakeholders such 
as Government departments and shareholders, the 
Company has an established mechanism to activate the 
formation of the Crisis Management Team in the event of 
a crisis. The Crisis Management Team comprises relevant 
Members of the Executive Directorate and Executive 
Managers, and its operation is governed by a Crisis 
Management Plan which, among other things, sets out 
the duties of respective members. The Crisis Management 
Plan is kept in line with world-class standards and up-to-
date through regular reviews. The operation of the Crisis 
Management Team is aided by an information system to 
keep track of the latest crisis situation, issues and strategic 
actions and disseminate crisis related information. Regular 
Crisis Management Team exercises are held to validate 
the crisis management organisation and arrangements 
and to provide practices for members.

In response to the outbreak of COVID-19 since early 2020, 
the Crisis Management Team was activated to monitor 
the situation and direct the Company’s responses and 
actions in a coordinated manner, with a view to striving 
to safeguard the health and safety of our customers, 
staff and contractors and reducing the impacts on the 
Company’s operations.

GOVERNANCE OF SUBSIDIARIES  
AND ASSOCIATES 
The Company has a number of subsidiaries and 
associates which operate independent businesses in 
Hong Kong, Macau, the Mainland of China and overseas. 
Notwithstanding the fact that these subsidiaries and 
associates are separate legal entities, the Company has 
implemented a management governance framework 
(the “Governance Framework”) to ensure that it exercises 
an appropriate level of control and oversight as a 
shareholder of these subsidiaries and associates.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe Company’s Governance Framework promotes 
collaboration between the corresponding functions in 
the Company on the one hand and the subsidiaries and 
associates on the other hand and the implementation 
process of the Governance Framework in the Company’s 
subsidiaries and associates starts from inception of any 
new business operations/investments.

Staff members are encouraged to report existing or 
perceived violations of the Code of Conduct as well as 
malpractices. Proper procedures related to the whistle-
blowing policy of the Company are also in place, 
enabling staff members to raise their concerns in a safe 
environment and in complete confidence if they have 
genuine suspicions about any wrongdoings.

Pursuant to the Governance Framework, the Company 
exercises its control and oversight through formulation 
of a governance structure that is tailored for individual 
subsidiaries and associates through (i) imposition of 
certain internal controls in key areas; and (ii) adoption of 
management practices and policies that are appropriate 
to the business nature and local situation. As a result, 
adequate internal controls will be adopted by subsidiaries 
and associates and the Company will be consulted 
and notified on important matters, complemented by 
regular reporting and assurance. Compliance with this 
governance structure is reported by subsidiaries and 
associates with significant operations on an annual basis.

BUSINESS ETHICS 
Practising integrity and responsible business ethics is 
paramount to the Company’s continued success. The 
Company’s Code of Conduct lays down the requirements 
of the Company in terms of ethical practices and obliges 
staff to operate transparently and under the highest 
principles of fairness, impartiality and integrity in all of the 
places where the Company does business.

The Code of Conduct is reviewed and updated 
periodically to ensure appropriateness and compliance 
with corporate and regulatory requirements. Following 
the release of an updated Code of Conduct in July 2020, a 
new series of staff awareness programmes was launched 
featuring animation videos and interactive games 
with real life examples to help staff members better 
understand the principles of the Code and if certain acts 
are unlawful or unacceptable. For instance, animation 
videos under the theme of Outside Work and Workplace 
Harassment were launched in July and October 2020 
respectively. Other education programmes, including 
seminars and mandatory CBT Programmes were also 
introduced to raise staff awareness. 

To assist new recruits in embracing the Company’s values 
and ethical commitments, they are briefed on the Code 
of Conduct during the staff induction programme. New 
recruits are also required to complete the mandatory 
CBT Programmes within three months of joining the 
Company. The Code of Conduct is available on the 
Company’s website (www.mtr.com.hk). 

In addition, the Code of Conduct serves as a guideline 
for establishing a comparable ethical culture among our 
subsidiaries and associates in Hong Kong, Macau, the 
Mainland of China and overseas.

EXTERNAL AUDITOR 
The Company engages KPMG as its External Auditor. In 
order to maintain KPMG’s independence and objectivity 
and the effectiveness of the audit process in accordance 
with applicable standards, the Audit Committee, under its 
Terms of Reference, pre-approves all audit services to be 
provided by KPMG and discusses with KPMG the nature 
and scope of their audit and reporting obligations before 
the audit commences.

The Audit Committee also reviews and pre-approves the 
engagement of KPMG to provide any non-audit services, 
for complying with relevant legal requirements and  
seeks to balance the maintenance of objectivity with 
value for money.

The nature of audit and non-audit services provided by 
KPMG and fees paid to KPMG (including any entity that 
is under common control, ownership or management 
with KPMG or any entity that a reasonable and informed 
third party having knowledge of all relevant information 
would reasonably conclude as part of KPMG nationally or 
internationally) are set out in note 10B to the consolidated 
accounts on page 214 of this Annual Report.

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CORPORATE GOVERNANCE REPORTFor maintaining integrity and objectivity as the External 
Auditor of the Company, KPMG implements policies 
and procedures to comply with professional ethics and 
independence policies and requirements applicable 
to the work it performs. In addition, KPMG requires its 
audit partner serving the Group to rotate off the audit 
engagement with the Group at least once every seven 
years in accordance with the Hong Kong Institute of 
Certified Public Accountants/International Federation of 
Accountants Code of Ethics.

COMMUNICATION WITH 
SHAREHOLDERS 

Annual General Meeting (the “AGM”)
The Company’s AGM is one of the principal channels 
of communication with its shareholders. It provides an 
opportunity for shareholders to communicate face to face 
with the Directors about the Company’s performance and 
operations. It has been the practice for the Chairman of 
the Company, the chairman of each Board Committee, all 
Members of the Executive Directorate and the External 
Auditor of the Company to attend AGMs to answer 
shareholders’ questions. However, in light of the outbreak 
of COVID-19 and the Prevention and Control of Disease 
(Prohibition on Group Gathering) Regulations (Cap. 599G 
of the Laws of Hong Kong), only the Chairman of the 
Company, the chairman of each Board Committee,  
certain Members of the Executive Directorate and the 
External Auditor of the Company were invited to attend 
the 2020 AGM.

The 2020 AGM was held on 20 May 2020 and the 
Company continued providing sign language 
interpretation in addition to simultaneous Cantonese, 
English and Putonghua interpretation. The Company 
also implemented a number of precautionary measures 
for the 2020 AGM, including restricting the number of 
shareholders who could physically attend the 2020 AGM 
through pre-registration and requiring submission of 
questions in advance of the meeting. For the benefit 
of the Company’s shareholders who were unable to 
physically attend the AGM, the Company arranged its 
first-ever live webcast of the AGM with three choices 

of language (Cantonese, English and Putonghua). The 
webcast of the whole proceedings was also posted on the 
Company’s website in the same evening for viewing.

The 2021 AGM has been scheduled on 26 May 2021 
and the Company plans to continue providing the 
abovementioned simultaneous interpretation to further 
facilitate smooth and direct communication between 
the shareholders of the Company and the Company’s 
Directors and management. The Company is committed 
to making available meeting facilities to enable all 
eligible attendees to be able to participate in the AGM. 
In addition, the Company will continue to monitor the 
legal restrictions on public gatherings in light of the 
continuation of the COVID-19 pandemic and will make 
appropriate arrangements with a view to safeguarding 
the health and safety of attendees at the 2021 AGM while, 
at the same time, protecting shareholders’ fundamental 
rights to attend, ask questions and vote.

Resolutions passed at the 2020 AGM 

The Chairman proposed separate resolutions for each 
substantially separate issue at the 2020 AGM. Before the 
resolutions were considered, the Chairman exercised his 
right as the Chairman of the 2020 AGM under Article 71 of 
the Articles of Association to call a poll on all resolutions 
conducted by electronic means.

A total of 10 resolutions were passed at the 2020 
AGM (with resolution no. 3 comprising four separate 
resolutions), each supported by over 98% of the votes 
cast. The full text of the resolutions is set out in the 
2020 AGM Circular (which comprised Notice of the 2020 
AGM) dated 14 April 2020 and the results of the AGM 
are available on the respective websites of the Company 
(www.mtr.com.hk) and the Stock Exchange.

Calling General Meetings 
Directors of the Company may call a general meeting of 
the Company.

Shareholders representing at least 5% of the total voting 
rights of all the shareholders having a right to vote 
at general meetings may request the Directors of the 
Company to call a general meeting of the Company.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe requesting shareholders must state in their request 
the general nature of the business to be dealt with, 
and may include the text of a resolution to be moved 
at the general meeting. The request may consist of 
several documents in like form and may be sent to the 
Company in hard copy or electronic form, which must be 
authenticated by the requesting shareholders.

The Directors of the Company are required to call the 
general meeting within 21 days after the date on which 
the Company receives such requests, and the general 
meeting must be held on a date not more than 28 days  
after the date of the notice convening the general 
meeting. If the requests include a resolution to be moved 
at the general meeting, the notice of the general meeting 
must include notice of the resolution. If the resolution is 
to be proposed as a special resolution, the Directors of the 
Company are required to specify the intention to propose 
the resolution as a special resolution in the notice of the 
general meeting.

If, within 21 days after the date on which the Company 
receives the required requests, the Directors of the 
Company do not proceed duly to call a general meeting, 
the shareholders who requested the general meeting, or 
any of them representing more than one-half of the total 
voting rights of all of them, may themselves call a general 
meeting, provided that the general meeting must be 
called for a date not more than 3 months after the date on 
which the Company receives the required requests.

Procedures for Shareholders Putting 
Forward Proposals
Shareholders may put forward proposals for 
consideration at a general meeting according to the 
Companies Ordinance and the Articles of Association.

As regards proposing a person for election as a director, 
please refer to the “Appointment Procedure for Members 
of the Board of the Company” which is available on the 
website of the Company (www.mtr.com.hk).

Enquiries from Shareholders
The Company has a Shareholders’ Communication Policy 
(available on the website of the Company  
(www.mtr.com.hk)) to provide shareholders with 
information about the Company to enable them to 
engage actively with the Company and exercise their 
rights as shareholders in an informed manner.

The Company’s Shareholders Communication Policy has 
set out, amongst other things, a channel for shareholders 
access to the Board and management by writing to the 
Company Secretary of the Company.

Please also refer to the Investor Relations section (pages 
96 to 97) of this Annual Report on other means of 
communication with shareholders.

CONSTITUTIONAL DOCUMENT
The Articles of Association (in both English and Chinese) 
are available on the websites of both the Company  
(www.mtr.com.hk) and the Stock Exchange. During the 
year ended 31 December 2020, there was no change to 
the Articles of Association.

The Board has proposed to make certain amendments 
to the Articles of Association with a view to (i) providing 
greater flexibility for the Company in holding general 
meetings as hybrid meetings and conducting general 
meetings at more than one location where shareholders 
of the Company can participate using electronic 
facilities, in addition to/instead of attending physically; 
(ii) empowering the Board and the chairman of general 
meetings to make necessary arrangements for managing 
shareholders’ attendance and/or participation and/or  
voting at general meetings; (iii) simplifying the 
calculation of the relevant value of scrip dividends 
under the Company’s scrip dividend scheme in force 
from time to time; (iv) providing additional means for 
directors to approve written resolutions; and (v) making 
housekeeping amendments to align the Articles of 
Association with the Companies Ordinance. 

The proposed amendments will be subject to the 
approval of the shareholders of the Company by way of 
a special resolution at the forthcoming Annual General 
Meeting. Details will be set out in the circular to be issued 
to shareholders together with this Annual Report.

For and on behalf of the Board

Gillian Elizabeth Meller
Company Secretary
Hong Kong, 11 March 2021

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PB

CORPORATE GOVERNANCE REPORTAs at the date of this Report, the Audit Committee of 
the Company (referred to as the “Committee” in this 
Report) consists of six Non-executive Directors, five of 
whom are Independent Non-executive Directors of the 
Company. Details of the Committee’s membership and 
their attendance records during 2020 are set out on pages 
112 to 113 of this Annual Report. None of the Committee 
members is a partner or former partner of KPMG, the 
Company’s external auditor.

The Finance Director (the “FD”), the Head of Internal Audit 
(the “Head of IA”) and representatives of the external 
auditor attend all meetings of the Committee. At the 
discretion of the Committee, others may also be invited 
to attend meetings. The Committee normally meets 
four times a year, and the Chairman of the Committee, 
the external auditor or the FD may request additional 
meetings if they consider necessary. The Committee may, 
upon request, approve the appointment of the Company’s 
external auditor for undertaking non-audit work.

TERMS OF REFERENCE OF  
THE COMMITTEE
The Terms of Reference of the Committee (the “ToR”) 
is available on the respective websites of the Company 
(www.mtr.com.hk) and the Stock Exchange.

DUTIES OF THE COMMITTEE 
Under the ToR, the duties of the Committee primarily 
comprise the following:

•  Oversight of the relationship with the Company’s 

external auditor, including making recommendations 
to the Board on the appointment of and any change to 
the Company’s external auditor and communicating 
with the external auditor on financial matters of  
the Company; 

•  Review of the financial information of the  

Company, including monitoring the integrity of 
financial statements; 

•  Oversight of the Company’s financial reporting 

and internal control systems, including overseeing 
the adequacy of the resources and competence of 
the Company’s accounting and financial reporting 
functions; and

•  Overseeing the Company’s Internal Audit function, 
including liaison with the Head of IA, approval of 
the annual internal audit plan of the Company and 
receiving periodic reports from the Head of IA.

More details on the duties of the Committee are set out in 
the ToR and further information can be found in the “Risk 
Management and Internal Control Systems” section of the 
Corporate Governance Report on pages 115 to 119 of this 
Annual Report.

Reporting to the Board
The Chairman of the Committee summarises the activities 
of the Committee and highlights issues arising therefrom 
in a report to the Board after each Committee meeting.

The minutes of Committee meetings are prepared by 
the secretary of the meetings with details of the matters 
considered by Committee members and decisions 
reached, including any concerns raised by Committee 
members, dissenting views expressed and suggestions for 
enhancing the governance and internal control systems 
of the Company. The draft minutes are circulated to 
Committee members for comment after each meeting. 
The Committee formally adopts the draft minutes at the 
next subsequent meeting, after taking into account any 
comments that Committee members may have made. 
Minutes of Committee meetings are open for inspection by 
Committee members at the Company’s registered office.

In advance of the first regular Committee meeting each 
year, the secretary of the meetings pre-agrees key agenda 
items for the year with the Chairman of the Committee 
who makes a final determination on the agenda for the 
Committee meetings.

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AUDIT COMMITTEE REPORTCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisWORK PERFORMED BY THE 
COMMITTEE IN 2020
In 2020, the Committee held four regular meetings. 
Representatives of the external auditor, the FD and the 
Head of IA attended all four regular meetings to report 
and answer questions about their work. In addition, 
relevant Members of the Executive Directorate were 
invited to join certain presentations to the Committee. 
The Committee also held private sessions with the 
external auditors without the presence of Management 
during the year. 

The Committee devoted its attention to the review of the 
Company’s annual and interim results announcement/
accounts at the February and July meetings respectively, 
allowing more time to review and discuss the Company’s 
internal controls, internal audit and other activities at the 
May and November regular meetings.

Acting through the Risk Committee and the Committee, 
the Board has mandated a review of the internal control 
and risk management systems for the Company’s Hong 
Kong operations. In 2020, an external consultant was 
appointed to conduct a deep-dive assessment of the 
Company’s existing Three Lines of Defence framework, 
with a view to identifying any gaps in the framework and 
making recommendations for improvement. The results 
of this assessment were presented to and endorsed by 
the Risk Committee and the Committee in late 2020. 
The next phase of the project will be to strengthen the 
Company’s Second Line of Defence (in particular) in 
certain key risk areas through the establishment of new 
technical and engineering Centres of Excellence and the 
adoption of a new assurance framework. A further update 
on progress will be presented to both Committees in 
mid-2021.

The following key matters were reviewed/considered/
endorsed (as relevant) by the Committee in 2020:

Financial
•  The draft 2019 Annual Report and Accounts and 2020 
Interim Report and Accounts, including the financial 
impact of the Company’s railway construction projects 
under entrustment by the HKSAR Government, and 
the relevant disclosure notes in the said Accounts and 
recommendation of the same for the Board’s approval; 

•  Updates on the carrying value of the Group’s 

properties and rail fixed assets; 

•  Updates on the latest positions of the Company’s 

railway construction projects under entrustment by 
the HKSAR Government; 

•  Update relating to Service Concession Payments and 

tax matters; 

•  2020 cost savings analysis; and 

•  Preview of the 2020 interim and annual accounting 

and financial reporting issues.

Internal Audit and Internal Control
•  Risk Management and Internal Control Systems 

Effectiveness for 2019 for submission to the Board 
(focused on the internal control system, as the risk 
management system effectiveness was separately 
reviewed and endorsed by the Risk Committee of  
the Company); 

•  Report on Evaluation of Effectiveness of Internal Audit 

Department for 2019; 

•  Continuing Connected Transactions for 2019; 

• 

Internal Audit Department’s Reports; 

•  Whistle-blowing Progress Reports; and 

•  Approval of the 2021 Internal Audit Plan.

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AUDIT COMMITTEE REPORTRE-APPOINTMENT OF 
EXTERNAL AUDITOR
The Committee was satisfied with KPMG’s work, its 
independence and objectivity, and therefore recommended 
the re-appointment of KPMG (which has indicated 
its willingness to continue in office) as the Group’s 
external auditor for 2021 for approval by the Company’s 
Shareholders at the 2021 Annual General Meeting.

Dr Eddy Fong Ching
Audit Committee Chairman
Hong Kong, 11 March 2021

The Audit Committee Report has been reviewed and endorsed by the Committee.

External Auditor
•  KPMG’s reports on the salient features of the 2019 

Annual Accounts and 2020 Interim Accounts respectively; 

•  2019 Auditor’s Report; 

•  KPMG’s independence and other relevant factors when 
approving the appointment of KPMG in providing 
non-audit services; pre-approval of the engagement 
of KPMG to provide non-audit services; and KPMG’s 
confirmation of independence in its audit report in 
respect of the 2019 Annual Accounts and 2020 Interim 
Accounts respectively; 

•  Summary of KPMG services provided to the Company 

and fees received by them; 

•  Approval of KPMG’s fee proposal for the 2020 annual 
audit and the 2021 interim review, as well as other 
audit related and tax services; and

•  KPMG’s audit plan and strategy for the year ended 

31 December 2020.

Governance
•  Report on compliance with statutes and regulations, 

Operating Agreement and Rail Merger Related 
Agreements in 2019 and outstanding litigation/
potential litigation; 

•  Updates on the Three Lines of Defence of the 

Company; and 

•  Summaries on the salient features of the Audit/Risk/

Governance Committee Minutes of various subsidiaries 
of the Company.

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125

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisSYSTEM FEATURES
Business units across the Company embrace the 
Company’s Enterprise Risk Management (“ERM”) 
framework that underpins their day-to-day business 
activities. The framework provides a simple and effective 
management process to:

• 

Identify and review risks across all business units of 
the organisation

•  Prioritise resources to manage risks 

•  Give management a clear view of the significant risks 

facing the Company

•  Support decision making and project execution for 

better business performance 

The Board, with the assistance of the Risk Committee, 
oversees the Company’s ERM framework and top 
risks, whereas the Executive Committee, with the 
support of the Enterprise Risk Committee (“ERC”), is 
overall accountable for the ERM policy and system 
implementation and continuous improvement.

The Executives provide top-down views on the key risks 
of the Company through discussions on the quarterly 
enterprise risk reports. Two “Blue Sky” workshops were 
also held in February and August 2020 adopting a 
“futures” thinking approach. At the February workshop, 
the Executives reviewed the latest challenges around 
Environmental, Social and Governance (“ESG”) issues, 
which provided important input to the development of 
the new Corporate Strategy. As disclosed elsewhere in 

this Report, the outbreak of the COVID-19 pandemic has 
significantly affected the Company’s businesses. While 
the ultimate duration and scale of the COVID-19 impact 
remain uncertain, at the August workshop the Executives 
deliberated on potential medium and long-term risk 
scenarios arising from the pandemic, with follow-up 
actions formulated to mitigate the associated impacts. 

The Company’s risks are rigorously identified, assessed 
and managed. Each risk is evaluated on the basis of the 
likelihood of the identified risk and the consequence 
of the risk event, taking into consideration the control 
measures in place. A risk matrix is used to determine 
risk ratings (E1 – E4), with E1 being a very high risk and 
E4 being a low risk. The risk ratings reflect the required 
management attention and risk treatment effort, and take 
into account the Company’s risk appetite. The highest 
category of risks, “E1”, is subject to Board, Risk Committee 
and Executive Committee oversight.

While risk taking is inevitable in the course of business, 
the Company’s appetite for risk varies, but is particularly 
low in certain areas, such as in relation to safety and the 
provision of a reliable transport service.

The Company’s ERM system provides an important 
internal control in identifying and managing risks 
affecting the Company. As a learning organisation, the 
Company constantly looks for improvement opportunities 
through internal and external reviews and studies, as 
well as learning from incidents encountered during its 
operations. The commencement of the new signaling 

Board 
assisted by 
Risk  
Committee*

Executive Committee  
assisted by 
Enterprise Risk Committee

Business Units

•  Exercise ongoing risk oversight
•  Establish appropriate risk management strategies
•  Oversee the ERM framework
•  Review top risks and emerging risks
•  Conduct annual review of ERM system effectiveness 

Implement and continuously improve ERM framework

• 
•  Enterprise Risk Committee

-  Chaired by Legal and Governance Director 
-  Comprises representatives from key business functions
-  Steers framework implementation and improvement
-  Reviews Company’s top risks and key emerging risks
-  Reports to Executive Committee and Risk Committee 

quarterly, and to Board every six months

•  Establish arrangements and implement risk management 
process consistent with the Company’s ERM framework 
and policy

•  Capture identified risks in risk registers for regular review 

and monitoring

* 

See the Risk Committee Report (pages 130 to 131 of this Annual Report) for 
duties and work performed by the Committee in 2020

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127

RISK MANAGEMENTsystem and gradual introduction of nine-car trains on the 
East Rail Line as part of the Shatin to Central Link project, 
originally scheduled in mid-September 2020, has been 
deferred to February 2021 due to a signaling system 
issue which could have had a potential service impact. 
Investigations have been undertaken and improvement 
actions have been identified for implementation.

MANAGEMENT PROCESS FOR 
SIGNIFICANT RISKS
The Company takes proactive measures to identify, 
evaluate and manage significant risks arising from its 
recurrent and growth businesses and from the constantly 
changing business environment. Risk management 

strategies are developed for different areas including but 
not limited to construction, operations, finance, treasury, 
safety and insurance.

The ERM Team within the Legal and Governance function 
maintains a list of running issues and risk drivers pertinent 
to the changing business and external environments, 
which is used to assist the ERC in identifying potential 
risks that may emerge. 

In addition, the ERC, the Executive Committee and the 
Risk Committee review the Company’s enterprise risk 
profile and brainstorm emerging risks quarterly to ensure 
that key risks and those cutting across different areas of 
the business are captured.

Identify Risk*

Evaluate Risk

Treat Risk*

•  Existing businesses
•  Changing external 

environment

•  New projects or business 

ventures

•  New and emerging issues 
or trends which may pose 
significant risks

•  List of running issues 
and risk drivers for 
brainstorming

•  Change in laws and 

regulations

*  Areas below are not exhaustive

•  Evaluate risk by estimating 

•  Take into account risk 

likelihood and consequence 
of the risk event

•  Determine risk rating using 

the risk matrix (E1-E4) 

appetite

•  Avoid risks where no 

appetite and possible to 
do so

•  Mitigate – review controls 

in place to evaluate 
adequacy and effectiveness 
and ensure owners in place 
to implement

•  Transfer – take out insurance 
to transfer risks where cost 
effective and efficient
•  Accept once mitigated to 

an appropriate level

Report and  
Monitor Risk

•  Capture risks in risk registers
•  Periodic ERM reports to

–  Enterprise Risk Committee
–  Executive Committee 
–  Risk Committee 
–  Board

In 2020, the COVID-19 pandemic emerged as a key risk 
that is significantly affecting the Company’s businesses 
and has required careful management to mitigate the 
financial, operational, human resources and societal 
impacts. The Infectious Disease Management Team 
(“IDMT”) has been activated to coordinate corporate-wide 
strategic response actions across the Company according to 
the Infectious Disease Business Continuity Plan, including 
overseeing the stock level of Personal Protective 
Equipment (“PPE”), recommending work arrangements 
for risk reduction and issuing notices and situation 
reports for staff communication. The Company has 
made extra efforts and deployed additional resources to 
maintain a hygienic environment for staff and customers, 
including the deployment of new technology, such as 
the Vapourized Hydrogen Peroxide (“VHP”) Robot, in 
disinfecting company premises, stations and trains.

The long-term financial sustainability of the Company 
is continuously monitored by the Executive Committee 
and the Board. The impact of the Public Order Events 
in 2019 and the prolonged COVID-19 pandemic have 
caused short-term financial impacts on the Company’s 
businesses, as previously disclosed. To mitigate 
the impacts, cost control initiatives, include service 
adjustments, a recruitment freeze as well as a reduction 
in discretionary spending, have been put in place. 
Further, the Company continues to maintain low gearing, 
even under the current difficult situation. Overall, the 
financial position of the Company remains sound. The 
Company has also started implementing transformation 
initiatives with a view to further improving the Company’s 
profitability in the longer term and ensuring long-term 
financial sustainability.

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127

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisKey focus areas for risk management of the Company include: 

Effective and Balanced Relationship with Key Stakeholders

Key Challenges

•  Challenging political landscape and diverse stakeholders’ expectations
•  Uphold trust and public confidence in light of the earlier Shatin to Central Link incident, the Public Order Events  

and operational incidents 

Key Controls

• 

Implement tailored engagement plans for different stakeholders to maintain effective communication  
and understanding

•  Observe the Company’s operating obligations and maintain good performance of the Company 

People and Operations Safety

Key Challenges

•  Health threat to the workforce, loss of productivity and potential impact on normal operations arising from the 

COVID-19 pandemic 

•  More challenging employee relations environment due to more diverse and polarised views
•  Safety and security threats associated with potential further Public Order Events

Key Controls

•  Enhanced cleaning and sterilisation at workplaces, including offices, depots, stations and trains, provision of face 
masks and personal protective equipment for staff, special work arrangements such as fixed team, split team and 
work-from-home arrangements

•  Robust tracking and management protocol for confirmed or close-contact cases in the workforce
• 
•  Proactive employee engagement through various communication channels including virtual meetings and close 

Implementation of business continuity arrangements 

communication with staff bodies
•  Enhanced security arrangements 
•  Review of asset and design standards

Key Challenges

•  Adherence to programme, cost and quality of projects

New Projects Quality, Delivery and Cost

Key Controls

•  Periodic audits and assurance to ensure compliance with processes and procedures
•  Monitoring project quality and progress against Key Performance Indicators 
•  Familiarization of staff with the processes and procedures relevant to their work and encouraging lessons learned  

Key Challenges

Key Controls

Key Challenges

to be shared

•  Adoption of technology to strengthen supervision and record keeping 
•  Stringent control of contingency funds

New Business Model/Technological Disruption/Competition 

•  Current business model disrupted by new technology 
•  Manage competition from other transport modes

Invest in technology and digital solutions to strengthen business model 

• 
•  Monitor competition from other transport modes and implement initiatives to maintain market share

Delivery of Growth Strategy 

•  Challenging business model for future new lines in Hong Kong
•  Keen competition for business opportunities outside Hong Kong
•  Business performance below the bid models and assumptions
•  Heightened geopolitical risk

Key Controls

•  Formulate innovative business models for new lines in Hong Kong
•  Maximise branding effect of the Company and stakeholder engagement
•  Diversify the Company’s businesses in locations outside Hong Kong and conduct regular environmental scan for  

new business opportunities 

•  Formulate and implement business plans for underperforming businesses for improvement and monitoring

Security Threat (Cyber/Physical)

Key Challenges

Key Controls

•  Threat of cyber-attack on Operations and IT systems 
•  Threats associated with Public Order Events
•  Terrorist attack threat, in particular for railway operations of the Company outside Hong Kong

Implementation of cyber security protection systems for IT and railway operations systems

•  Enhanced IT network resilience to protect the Company against cyber attacks
• 
•  Enhanced security measures 
•  Enhanced corporate security governance framework

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RISK MANAGEMENTProcess of System Effectiveness Review

On behalf of the Executive Committee, the ERC evaluates the effectiveness of the ERM system at least annually. The Legal 
and Governance Director, who chairs the ERC, presented the ERM system effectiveness review results for the year ended 
31 December 2020 to the Executive Committee, which confirmed the review results, on 11 February 2021, and to the Risk 
Committee on 26 February 2021.

For the year ended 31 December 2020, the Risk Committee, with delegated authority from the Board, has evaluated the 
effectiveness and adequacy of the Company’s ERM system and considers that it is overall effective and adequate, based on a 
number of review areas.

Factors considered during the review

•  Review areas suggested in the Corporate Governance Code 

for the Board’s annual review of the risk management system

•  Annual internal certification of risk management 
effectiveness by Department Heads and Heads of 
subsidiaries/associates

•  Risk management of subsidiaries and associates

•  Benchmarking /roundtable/peer group ideas exchange

•  Risk management training and promotion held in 2020

Conclusion

The ERM system was 
considered overall effective 
and adequate for the year 
ended 31 December 2020.

CONTINUOUS PROCESS IMPROVEMENT
Key initiatives undertaken in relation to the ERM system in 2020 include the following:

•  The ERM Team continued to produce ERM Newsletters for dissemination to all staff focusing on topical issues in risk 

management, aiming to raise risk awareness and share good risk management practices. 

•  A series of 3 bite-sized animated videos, which form a story to promote risk management principles and application, 
has also been developed. The last of the three videos was launched in March 2020. The fun and innovative approach 
has received a good response with the series receiving over 6,000 views by staff. 

• 

In November 2020, a Risk Awareness Webinar adopting the theme “Forward Looking Risk Management” was held 
covering topics such as the use of contactless technology for new travel norms and futuristic thinking tools. The 
Webinar was attended by about 150 senior managers and was well received. 

•  Acting through the Risk Committee and the Audit Committee, the Board has mandated a review of the Company’s 

internal control and risk management systems for Hong Kong operations. Following the first phase review conducted 
in 2019, an external consultant, Arthur D Little, was appointed to conduct a deep-dive assessment of the Company’s 
existing Three Lines of Defence framework, with a view to identifying any gaps in the framework and making 
recommendations for improvement. The results of this assessment were presented to and endorsed by the Risk 
Committee and the Audit Committee in late 2020. The next phase of the project will be to strengthen the Company’s 
Second Line of Defence (in particular) in certain key risk areas through the establishment of new technical and 
engineering Centres of Excellence and the adoption of a new assurance framework. A further update on progress will 
be presented to the Risk Committee and the Audit Committee in mid-2021.

We keep ourselves abreast of the latest developments in risk management through reviews with users, cross-industry 
benchmarking and experience sharing, including through participation in the UK ERM Roundtable and the HK ERM 
Roundtable meetings.

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129

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisAs at the date of this Report, the Risk Committee of the 
Company (referred to as the “Committee” in this report) 
consists of seven non-executive Directors, five of whom 
are Independent Non-executive Directors of the Company 
(“INEDs”). Details of the Committee’s members and their 
attendance records during 2020 are set out on pages 112 
to 113 of this Annual Report.

The Committee, with delegated authority from the Board, 
has evaluated the effectiveness and adequacy of the 
Company’s Enterprise Risk Management (“ERM”) system 
and considers that it is overall effective and adequate. 

DUTIES OF THE COMMITTEE
The Committee’s Terms of Reference are available on the 
respective websites of the Company (www.mtr.com.hk) 
and The Stock Exchange of Hong Kong Limited.

The principal duties of the Committee include reviewing 
the Company’s ERM framework, guidelines, policy and 
procedures for risk assessment and risk management; 
reviewing the Company’s top risks and key emerging 
risks and the controls in place to mitigate such risks; 
monitoring the Company’s risk profile; conducting “deep 
dive” reviews on selected key risk areas; reviewing the 
effectiveness of the ERM function; and reviewing the 
Company’s crisis management arrangements.

The Committee assists the Board in overseeing the 
Company’s ERM system on an ongoing basis. The 
Committee reviews the effectiveness of the Company’s 
ERM system annually, and reports to the Board in 
relation to such review. More details of the features of 
the ERM system and processes, the significant areas of 
risk being managed, and the process used to review the 

effectiveness of the ERM system are set out in the “Risk 
Management” section on pages 126 to 129 of this Annual 
Report. Each year, the Committee agrees on a list of 
reviews and presentations in respect of selected key risk 
areas to be considered for that year, taking into account 
the ongoing activities of the Company at the material 
time; and invites relevant management to present 
on the subjects and conduct interactive discussions. 
The list of matters to be considered is updated as 
required to include any topical subjects or risks that 
may emerge during the year. The Committee provides 
observations and, where applicable, recommendations to 
management, based on their reviews and discussions.

The secretary of the meetings draws up agendas for 
each meeting in consultation with the chairman of the 
Committee, making reference to the list of reviews and 
presentations determined by the Committee, as well as 
topical matters at the relevant time.

The chairman of the Committee summarises the activities 
of the Committee and highlights issues arising therefrom 
by a report to the Board after each Committee meeting.

The minutes of the Committee meetings are prepared by 
the secretary of the meetings with details of the matters 
considered by the Committee Members, including 
recommendations and any observations raised by the 
Committee Members. Draft minutes are circulated to the 
Committee Members before adoption. The Committee 
formally adopts the draft minutes at its next subsequent 
meeting, after taking into account any comments that the 
Committee Members may have on the draft minutes. 

A total of four meetings have been scheduled to be held 
on a quarterly basis in 2021.

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RISK COMMITTEE REPORTWORK PERFORMED BY THE 
COMMITTEE IN 2020
In 2020, the Committee held four meetings. During 
the year, the Committee reviewed the Company’s ERM 
quarterly reports and the effectiveness of the Company’s 
ERM system for the year ended 31 December 2019. A 
review of the Company’s ERM annual report and ERM 
system effectiveness for the year ended 31 December 
2020 was conducted by the Committee on 26 February 
2021.

The Committee reviewed the Company’s risk profile, 
top risks and key emerging risks at each of its meetings. 
At its first meeting, the Committee agreed on a list of 
“deep dive” reviews and presentations on selected key 
risk areas for the year (as adjusted during the course of 
year), which reviews and presentations took place as 
planned. Relevant Members of the Executive Directorate 
and managers were invited to present on the “deep 
dive” reviews to the Committee, with comments and 
recommendations provided by the Committee for 
appropriate action by management.

Acting through the Committee and the Audit Committee, 
the Board has mandated a review of the Company’s 
internal control and risk management systems for 
Hong Kong operations. Following the first phase review 
conducted in 2019, an external consultant, Arthur D Little, 
was appointed to conduct a deep-dive assessment of the 
Company’s existing Three Lines of Defence framework, 
with a view to identifying any gaps in the framework and 
making recommendations for improvement. The results 
of this assessment were presented to and endorsed 
by the Committee and Audit Committee in late 2020. 
The next phase of the project will be to strengthen the 
Company’s Second Line of Defence (in particular) in 
certain key risk areas through the establishment of new 
technical and engineering Centres of Excellence and the 
adoption of a new assurance framework. A further update 
on progress will be presented to the Committee and the 
Audit Committee in mid-2021.

The Legal and Governance Director, the General  
Manager – Governance & Risk Management and the 
Senior Manager – Enterprise Risk, representing the ERM 
function, attended all four meetings in 2020 to report and 
answer questions on ERM related matters.

The Committee considered the following key matters in 
2020:

• 

Impact of Public Order Events on fare business, human 
resources, station operations and asset management 
and maintenance

•  Special work arrangements for protection against 

COVID-19 infection

•  Medium to long term impact of COVID-19 and 

associated risk scenarios

•  Management Review Report on the High Speed Rail 
trespassing incident which occurred on 9 December 
2019

•  Management of Derailment Risks 

•  Cyber security management of signalling systems

•  Near Capacity Operations on the East Rail Line in light 

of Mixed Fleet Operations 

•  RDS-2014 projects

•  Readiness and preparation for Hangzhou Line 5 full 

line opening

• 

• 

Interim update on Three Lines of Defence review

Insurance summary update 

•  Notable cyber security incidents summary overviews

•  Major global rail accidents summary overviews

Andrew Brandler
Risk Committee Chairman
Hong Kong, 11 March 2021

The Risk Committee Report has been reviewed and endorsed by the Committee.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisAs at the date of this Report, the Capital Works Committee 
of the Company (referred to as the “Committee” in this 
report) consists of six Non-executive Directors, five of 
whom are Independent Non-executive Directors of the 
Company (“INEDs”). Mr Cheng Yan-kee succeeded Dr 
Allan Wong Chi-yun as the Committee Chairman on  
20 May 2020. Details of the Committee’s members and 
their attendance records during 2020 are set out on 
pages 112 to 113 of this Annual Report. 

DUTIES OF THE COMMITTEE
The Committee’s Terms of Reference are available on the 
website of the Company (www.mtr.com.hk). 

The principal duties of the Committee include overseeing 
any capital project of the Company in Hong Kong 
and outside of Hong Kong involving design and/or 
construction activities (“Relevant Project”) with a capital 
value in excess of HK$10 billion and any other Relevant 
Project, in the event that such Relevant Project is four 
months or more behind programme on an overall basis; 
reviewing the progress of such projects, from both a 
programme and cost perspective; reviewing matters that 
could have a material impact on the quality, delivery and 
management of such projects, including processes and 
protocols adopted by the Company in supervising and 
managing the projects and non-compliances in relation 
to materials, works and processes; checking that there 
are adequate resources for such projects; keeping under 
review the Company’s communication strategy and 
protocols, and crisis management plans in respect of such 
projects; and reporting to the Board on a quarterly basis 
or ad hoc basis if the Committee deems appropriate, in 
respect of the above.

Agendas for each meeting were drawn up taking into 
account topical matters relating to the projects at the 
relevant time.

The chairman of the Committee summarises the activities 
of the Committee and highlights issues arising therefrom 
in a report to the Board after each Committee meeting.

WORK PERFORMED BY THE 
COMMITTEE IN 2020
In 2020, we saw the conclusion of the Commission of 
Inquiry (“CoI”) hearing on Hung Hom Station, and the 
subsequent issue of their final Report. The observations 
therein and the follow up actions necessarily dominated 
the Committee’s agenda in the first half of 2020. During 
the year, consultant selection exercises carried out 
for the Tung Chung Line Extension and the Tuen Mun 
South Extension, and the major signalling issues also 
merited the Committee’s attention. The Committee held 
four meetings at which the following key matters were 
reviewed and considered:

• 

reports on the progress and cost status of the 
Company’s capital projects under construction 
including the Express Rail Link, Shatin to Central Link, 
the Signalling Replacement Works on the urban lines

•  special reports on the CoI and the Suitable Measures at 

Hung Hom Station and follow up action

•  planning work for the Tung Chung Line Extension, and 

Tuen Mun South Extension

•  progress of the Building Excellence programme 
dealing with on-going project transformation 
initiatives to enhance the Company’s capability in 
railway capital project management

•  half-yearly reports on the construction programme and 
cost status of all the awarded development projects of 
the Company’s Property Division in Hong Kong

•  half-yearly reports on projects-related audits 
conducted by the Company’s Internal Audit 
Department

Projects Director, Engineering Director, Divisional General 
Manager – New Projects and General Manager –  
Procurement & Contracts attended all four Committee 
meetings in 2020 to report and answer questions on 
progress of projects and cost related matters. Executives 
and senior managers were also invited to attend 
Committee meetings when required. I thank Committee 
members and colleagues for their support and hard work.

Mr Cheng Yan-kee
Capital Works Committee Chairman
Hong Kong, 11 March 2021

The Capital Works Committee Report has been reviewed and endorsed by  
the Committee.

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133

CAPITAL WORKS COMMITTEE REPORTINTRODUCTION
The Remuneration Committee has been delegated the 
authority to consider and recommend to the Board the 
Company’s remuneration policy and the remuneration 
packages of the Non-executive Directors, as well as to 
review and determine the remuneration packages for 
the Chief Executive Officer and other Members of the 
Executive Directorate.

Throughout the year, the Committee met regularly to 
discuss and approve remuneration issues pertaining to the 
Company’s Core Incentive Scheme, long-term incentive 
scheme, and also the remuneration packages of the Chief 
Executive Officer and other Members of the Executive 
Directorate in the light of the Company’s remuneration 
policy, and to consider and make recommendations to 
the Board on the remuneration packages of the Non-
executive Directors. In determining the remuneration of 
the Chief Executive Officer, the Committee consults with 
the Chairman and in the case of other Members of the 
Executive Directorate, the Committee consults with both 
the Chairman and the Chief Executive Officer in respect of 
their recommendations.

Currently, the Committee has seven Non-executive 
Directors, four of whom are independent Non-executive 
Directors. The Chairman of the Remuneration  
Committee is an independent Non-executive Director.  
As necessary and with the agreement of the Chairman 
of the Remuneration Committee, the Remuneration 
Committee is authorised to obtain outside independent 
professional advice to support the Committee on relevant 
issues. No individual Director or any of his associates is 
involved in deciding his own remuneration.

The principal responsibilities of the Remuneration 
Committee include:

•  Formulating a remuneration policy and practices that 
facilitate the employment of top quality personnel;

•  Recommending to the Board the remuneration of the 

Non-executive Directors;

•  Determining, with delegated responsibility, the 

remuneration packages of Members of the Executive 
Directorate; and

•  Reviewing and approving performance-based 
remuneration of Members of the Executive  
Directorate by reference to the Board’s corporate goals 
and objectives.

The Committee’s responsibilities are set out in its Terms  
of Reference and are consistent with the Code.

This Remuneration Committee Report has been  
reviewed and authorised by the Remuneration 
Committee of the Company.

REMUNERATION POLICY
It is the Company’s policy to ensure that remuneration 
is appropriate and aligns with the Company’s goals, 
objectives and performance. To achieve this, the 
Company has taken into consideration a number of 
relevant factors such as salaries paid by comparable 
companies, job responsibilities, duties and scope, 
employment conditions elsewhere in the Company and 
its subsidiaries, market practices, financial and  
non-financial performance, and the desired mix of fixed 
and performance-based remuneration.

The Company is committed to effective corporate 
governance and employing and motivating top quality 
personnel. The Company also recognises the importance 
of a formal and transparent remuneration policy covering 
its Board and Executive Directorate.

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REMUNERATION COMMITTEE REPORTCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisREMUNERATION FOR  
NON-EXECUTIVE DIRECTORS
The Remuneration Committee makes recommendations 
to the Board from time to time on the remuneration 
of the Members of the Board who are Non-executive 
Directors. The remuneration of Non-executive Directors is 
in the form of annual director’s fees.

To ensure that Non-executive Directors are appropriately 
remunerated for their time and responsibilities devoted 
to the Company, the Committee undertakes periodic 
reviews and considers the following factors as they put 
forward recommendations to the Board:

•  Fees paid by comparable companies;

•  Time commitment;

•  Responsibilities of the Non-executive Directors; and

•  Employment conditions elsewhere in the Company.

Details of the remuneration for Non-executive Directors 
are set out in note 11 to the accounts. The current  
Non-executive Director remuneration framework, in  
effect since 1 January 2017, is set out below:

Board

– Chairman

– Other Members

(HK$)

1,500,000

300,000

Audit Committee and Capital Works Committee

– Chairman

– Other Members

Risk Committee, Remuneration Committee, 
  Nominations Committee, and Corporate 
  Responsibility Committee

– Chairman

– Other Members

150,000

90,000

110,000

60,000

REMUNERATION FOR 
EMPLOYEES

The Company’s remuneration structure for its employees, 
including the Chief Executive Officer and other Members 
of the Executive Directorate, comprises:

• 

fixed compensation – base salary, allowances  
and benefits-in-kind (e.g. medical);

•  variable incentives – discretionary or  

performance-based payment and other  
business-specific cash incentive plans;

• 

long-term incentives – e.g. restricted shares  
and performance shares; and

• 

retirement schemes.

The specifics of these components are described below.

Fixed Compensation
Base salary and allowances are set and reviewed annually. 
The annual review process takes into consideration the 
Company’s remuneration policy, competitive market 
positioning, market practice, as well as the Company’s 
and the individuals’ performance. Benefits-in-kind 
are reviewed as and when appropriate taking into 
consideration market practices.

Variable Incentives 
The Chief Executive Officer, other Members of the 
Executive Directorate and management of the Company 
are eligible to receive an annual performance-based 
cash incentive under the Company’s Core Incentive 
Scheme (“CIS”), the terms and rules of which are regularly 
reviewed by the Remuneration Committee.

Under the current scheme rules, the overall CIS funding is 
subject to the Company’s performance which is measured 
by both financial and non-financial factors including:

Financial Factors
•  Operating profit;

•  EBITDA margin; and

•  Hong Kong property development profits.

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REMUNERATION COMMITTEE REPORTNon-financial Factors
•  Results from Customer satisfaction surveys;

•  Fulfillment of the Customer Service Pledges; and

•  Fulfillment of Performance Requirements in relation to 
“Train Service Delivery”, “Passenger Journeys on Time” 
and “Train Punctuality” as defined in Schedule 2, Part 1 
of the Operating Agreement.

CIS funding will be automatically reduced if the Company 
does not achieve any one or more of the Performance 
Requirements. They will also be adjusted subject to the 
Company’s achievement of all the Customer Service 
Pledges. The final payout will then be adjusted based on 
the performance of individual employees.

Following the end of each year, the Company engages  
an independent expert to conduct a review and audit of 
its performance against the Performance Requirements 
and Customer Service Pledges. The results of this 
audit are shared with the Remuneration Committee 
to determine if adjustments to the funding under the 
scheme are appropriate. 

Individual performance ratings are part of the thorough 
annual performance assessment process that is applied 
throughout the Company. The performance ratings and 
assessments reflect the full range of factors over which 
the individual has accountability, including operational, 
other non-financial and financial factors. Performance for 
the Chief Executive Officer is assessed by the Chairman, 
and the individual performance ratings for other 
Members of the Executive Directorate are determined by 
the Chief Executive Officer.

Target incentive levels for the Chief Executive Officer and 
other Members of the Executive Directorate represent 
approximately 25-35% of total cash compensation.

In addition, the Company operates other business-related 
incentive schemes to motivate the staff concerned to 
reach specific business targets of the Company.

Discretionary Awards 
In 2020, discretionary awards were provided to  
non-managerial staff with competent or above 
performance, as a recognition of their contribution to 
the Company’s performance and achievements in the 
past year and to motivate staff to strive for continuous 

business growth. In addition, a one-off special 
discretionary award was granted to all staff except for key 
corporate management in 2020 as a token of appreciation 
for their hard work to keep Hong Kong moving in the past 
year, in spite of the challenges arising from the pandemic. 

Long-Term Incentives
During 2020, the Company maintained the 2007 Share 
Option Scheme and the Executive Share Incentive 
Scheme (formerly the “2014 Share Incentive Scheme”).

(i)  2007 Share Option Scheme

The 2007 Share Option Scheme was approved and 
adopted by shareholders at the Company’s Annual 
General Meeting on 7 June 2007 and terminated  
on 6 June 2014. Under the terms of the 2007 Scheme, 
no new grant of options could be made after 5:00 p.m. 
on 6 June 2014. The Scheme includes a provision which 
specifies that options cannot be exercised under the 
Scheme unless the Company has satisfied each of the three 
Key Performance Requirements included in the Operating 
Agreement in order for any options to be exercised.

Options exercised and outstanding in respect of each 
Member of the Executive Directorate as at 31 December 
2020 under the 2007 Scheme are set out under the 
paragraph “Directors’ Interests in Shares and Underlying 
Shares of the Company” of the Report of the Members of 
the Board.

Details of the 2007 Scheme and options granted to 
Members of the Executive Directorate and selected 
employees of the Company under the Schemes are set 
out in notes 11 and 41 to the accounts.

(ii)  Executive Share Incentive Scheme

On 15 August 2014, the Board approved the adoption 
of the Executive Share Incentive Scheme, following the 
expiry of the 2007 Share Option Scheme on 6 June 2014. 
The Executive Share Incentive Scheme took effect on  
1 January 2015 for a term of 10 years (unless terminated 
earlier by the Company).

The purposes of the Executive Share Incentive Scheme 
are to retain management and key employees, to align 
participants’ interest with the long-term success of the 
Company and to drive the achievement of strategic 
objectives of the Company.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe Remuneration Committee may, from time to time, 
at its absolute discretion, determine the criteria for any 
eligible employee to participate in the Executive Share 
Incentive Scheme as award holders in accordance with 
the rules of the Executive Share Incentive Scheme. An 
award holder may be granted an award of Restricted 
Shares and/or Performance Shares. Awards under the 
Executive Share Incentive Scheme were granted to 
selected employees of the Company, including Members 
of the Executive Directorate, in 2020. Award holders 
are entitled to cash dividends accrued in respect of 
unvested Restricted Shares that are granted on or after  
1 January 2018.

Restricted Shares are awarded on the basis of the 
individual performance of the relevant eligible employee 
and vest ratably over three years in equal tranches (unless 
otherwise determined by the Remuneration Committee). 
Performance Shares are awarded which vest subject to 
the performance of the Company over a pre-determined 
performance period, assessed with reference to such 
Board-approved performance metric and in respect of 
such performance period, and any other performance 
conditions, as determined by the Remuneration 
Committee from time to time.

In general, the Company will pay to the third party trustee 
(the “Trustee”) monies and may give directions or a 
recommendation to the Trustee to apply such amount 
of monies and/or such other net amount of cash derived 
from shares held as part of the funds of the trust to 
acquire existing shares from the market. Such shares will 
be held on trust by the Trustee for the relevant award 
holder. The Trustee shall not exercise any voting rights 
in respect of any shares held in the trust and no award 
holder is entitled to instruct the Trustee to exercise the 
voting rights in respect of any unvested award shares. 

As part of the overall governance of the Executive  
Share Incentive Scheme, the Company reviews scheme 
features on a regular basis to ensure continued relevance 
and effectiveness. 

Details of the Executive Share Incentive Scheme and 
shares granted to Members of the Executive Directorate 
and selected employees of the Company under the 
Executive Share Incentive Scheme are set out in notes 11 
and 41 to the accounts.

Retirement Schemes
In Hong Kong, the Company operates four retirement 
schemes under trust, the MTR Corporation Limited 
Retirement Scheme (the “MTR Retirement Scheme”), 
the MTR Corporation Limited Provident Fund Scheme 
(the “MTR Provident Fund Scheme”) and two Mandatory 
Provident Fund (“MPF”) Schemes, the “MTR MPF Scheme” 
and the “KCRC MPF Scheme”, with details as follows:

(i)  MTR Retirement Scheme

The MTR Retirement Scheme is a defined benefit scheme 
registered under the Occupational Retirement Schemes 
Ordinance (Cap. 426) (the “ORSO”) and has been granted 
an MPF Exemption Certificate by the Mandatory Provident 
Fund Schemes Authority (the “MPFA”).

The MTR Retirement Scheme has been closed to new 
employees from 1 April 1999 onwards. It is administrated 
in accordance with the Trust Deed and Rules by the Board 
of Trustees, comprising management and employee 
representatives, and independent non-employer 
trustees. It provides benefits based on the greater of a 
multiple of final salary times service and a factor times 
the accumulated member contributions with investment 
returns. Members’ contributions are based on fixed 
percentages of base salary. The Company’s contributions 
are determined by reference to an annual actuarial 
valuation carried out by an independent actuarial 
consulting firm.

(ii)  MTR Provident Fund Scheme 

The MTR Provident Fund Scheme is a defined 
contribution scheme registered under the ORSO and 
has been granted an MPF Exemption Certificate by the 
MPFA. All benefits payable under the MTR Provident Fund 
Scheme are calculated by reference to members’ own 
contributions and the Company’s contributions, together 
with investment returns on these contributions. Both 
members’ and the Company’s contributions are based on 
fixed percentages of members’ base salary.

(iii)  MTR MPF Scheme 

The MTR MPF Scheme is a defined contribution scheme 
covered under an MPF master trust registered with the 
MPFA. It covers those employees who did not opt for or 
who are not eligible to join the MTR Retirement Scheme 

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REMUNERATION COMMITTEE REPORTor the MTR Provident Fund Scheme. Both members and 
the Company each contribute to the MTR MPF Scheme 
at the mandatory levels as required by the Mandatory 
Provident Fund Schemes Ordinance (Cap. 485) (the 
“MPFSO”). The Company makes additional contributions 
above the mandatory level for eligible members who 
joined the MTR MPF Scheme before 1 April 2008, subject 
to individual terms of employment.

(iv)  KCRC MPF Scheme 

The KCRC MPF Scheme is a defined contribution scheme 
covered under an MPF master trust registered with the 
MPFA. It covers those former KCRC employees who were 
previously members of the KCRC MPF scheme and are 
eligible to join the MTR Provident Fund Scheme but opt 
to re-join the KCRC MPF Scheme. Both members and the 
Company each contribute to the KCRC MPF Scheme at 
the mandatory levels as required by the MPFSO.

The Members of the Executive Directorate who were 
hired by the Company before 1 April 1999 are eligible to 
join the MTR Retirement Scheme. Other Members of the 
Executive Directorate are eligible to join either the MTR 
Provident Fund Scheme or the MTR MPF Scheme.

Dr. Jacob Kam, the Company’s Chief Executive Officer 
effective from 1 April 2019, participates in the MTR 
Provident Fund Scheme.

For subsidiary companies in Hong Kong, Macau, the 
Mainland of China, United Kingdom, Sweden and 
Australia, the Group operates retirement schemes 
established in accordance with, in the case of subsidiaries 
in Hong Kong, the MPFSO and, in the case of subsidiaries 
in Macau, the Mainland of China and overseas, their 
respective local laws and regulations.

WORK PERFORMED BY THE 
REMUNERATION COMMITTEE 
DURING THE YEAR
•  Approved the 2019 Remuneration Committee Report 

as incorporated in the 2019 Annual Report;

• 

reviewed and approved payouts under the 
Company’s performance-based CIS for the 2019 
performance period;

• 

reviewed and approved restricted share and/or 
performance share awards for eligible employees 
under the Executive Share Incentive Scheme;

•  conducted an annual review of the remuneration 

packages for Members of the Executive Directorate, 
which took effect in July 2020; 

•  conducted review on the remuneration packages for 

Members of the Executive Directorate, as appropriate; 
and 

•  approved refinements of the CIS to take effect in 

2021 and endorsed the performance metrics which 
determine the vesting of Performance Shares covering 
the performance period of 2021-2023 under the 
Executive Share Incentive Scheme.

REMUNERATION OF  
NON-EXECUTIVE AND 
EXECUTIVE DIRECTORS
The total remuneration of the Members of the Board 
and the Executive Directorate (excluding share-based 
payments) is shown below and the remuneration details 
are set out in note 11 to the accounts.

in HK$ million

Fees

Base salaries, allowances and other 

benefits-in-kind

Variable remuneration related to performance 

Retirement scheme contributions 

Total

2020

9.3

2019

10.0

54.2

55.1

3.5

6.6

8.1

6.2

73.6

79.4

Please refer to note 11 to the accounts for information 
relating to the five highest paid employees of the 
Company for the year ended 31 December 2020.

Dr Dorothy Chan Yuen Tak-fai 
Remuneration Committee Chairperson
Hong Kong, 22 February 2021

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisFull biographies of Members of the Board and the Executive Directorate are available on the Company’s website  
(www.mtr.com.hk). 

MEMBERS OF THE BOARD

Dr Rex  
Auyeung Pak-kuen*
Age 68

Dr Jacob  
Kam Chak-pui*
Age 59

Chairman since 1 July 2019 
NED since 7 March 2019 
Corporate Responsibility Committee (Chairman)
Nominations Committee (Member)
Remuneration Committee (Member)

Dr Auyeung is an independent non-executive director of 
China Construction Bank (Asia) Corporation Limited and 
C-MER Eye Care Holdings Limited.

Dr Auyeung has over 40 years of experience in the 
insurance industry in Canada and Hong Kong. Before his 
retirement in June 2017, Dr Auyeung was Chairman – Asia 
of the Principal Financial Group Inc. (“PFG”), a Fortune 500 
company, responsible for PFG’s overall businesses in Asia.

Dr Auyeung also actively serves the public sector and 
is currently an observer of the Independent Police 
Complaints Council Observers Scheme, and a member 
of the Board of Directors of the Investor and Financial 
Education Council under the Securities and Futures 
Commission. In addition, he is a board member of Bo 
Charity Foundation (Food Angel) and a convenor of the 
Advisory Committee of the Jockey Club Community 
eHealth Care Project.

Dr Auyeung was previously an independent  
non-executive director of HSBC Provident Fund Trustee 
(Hong Kong) Limited, Standard Life (Asia) Limited and 
Sompo Insurance China Co. , Ltd. , the chairman of Hong 
Kong Strategy for Financial Literacy Sub-committee on 
Stakeholder Coordination and Collaboration, a member 
of the Independent Review Committee on Hong Kong’s 
Franchised Bus Service, the chairman of the Council of 
Lingnan University and the Senior Strategy and Business 
Advisor at Athenex Inc. , a company listed on NASDAQ in 
the United States of America.

Chief Executive Officer (“CEO”)  
since 1 April 2019 
Corporate Responsibility Committee (Member)

Dr Kam joined the Company in 1995 and had held various 
management positions in the Operations, Projects and 
Mainland China and International Business Divisions.

As the CEO, Dr Kam is responsible for all performance 
of the Company and its group companies, both in and 
outside Hong Kong.

Dr Kam is the chairman of the Regional and Suburban 
Railways Division of the International Association of 
Public Transport (UITP), a member of the Hong Kong 
Quality Assurance Agency Governing Council, a member 
of the board of directors of The Community Chest of 
Hong Kong, a member of the General Committee of The 
Hong Kong General Chamber of Commerce, and a council 
member of The Hong Kong Management Association.

Dr Kam qualified as a Chartered Engineer in the United 
Kingdom in 1989.

Andrew Clifford 
Winawer Brandler
Age 64

INED since 17 May 2017
Risk Committee (Chairman) 
Audit Committee (Member)

Mr Brandler is the chairman of Sir Elly Kadoorie & Sons 
Limited. He was formerly the group managing director 
and chief executive officer of CLP Holdings Limited from 
2000 to 2013, an executive director between October 

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BOARD AND EXECUTIVE DIRECTORATE2013 and April 2014, and currently is a non-executive 
director of that company. Mr Brandler is also the  
non-executive deputy chairman of The Hongkong and 
Shanghai Hotels, Limited, and a non-executive director of 
Tai Ping Carpets International Limited. He is also currently 
the Chairman of the Board of Governors of the Chinese 
International School.

Prior to joining CLP Holdings Limited in 2000, Mr Brandler 
was an investment banker, his last position being Head 
of Asia Pacific Corporate Finance at Schroders based 
in Hong Kong. He is the former chairman of The Hong 
Kong General Chamber of Commerce and a member of 
the Operations Review Committee of the Independent 
Commission Against Corruption.

Mr Brandler is a member of The Institute of Chartered 
Accountants in England and Wales.

Dr Bunny 
Chan Chung-bun
Age 63

INED since 20 May 2020 
Corporate Responsibility Committee (Member)

Dr Chan has over 30 years of experience in the garment 
industry and is the founder and chairman of Prospectful 
Holdings Limited. He is an independent non-executive 
director of Li Ning Company Limited, Great Harvest 
Maeta Group Holdings Limited, Speedy Global Holdings 
Limited and Glorious Sun Enterprises Limited. Dr Chan is 
currently a member of the Hong Kong delegation to the 
National People’s Congress of the People’s Republic of 
China. He is also the chairman and a founding member of 
the Hong Kong Army Cadets Association, the President 
of the Kowloon Federation of Associations, a member of 

the Court of The Open University of Hong Kong, and an 
advisor to Our Hong Kong Foundation.

Dr Chan was appointed to the Commission on Youth in 
2004 and was the chairman from 2009 to 2015. He set 
up the Hong Kong Association of Youth Development 
in 2007 and was the former chairman of the Kwun 
Tong District Council and the vice-chairperson of the 
Community Care Fund Task Force of the Commission on 
Poverty. Dr Chan also served on the Financial Reporting 
Council, the Social Welfare Advisory Committee, the 
Personal Data (Privacy) Advisory Committee, and the 
Council for Sustainable Development. 

Walter  
Chan Kar-lok
Age 67

INED since 22 May 2019 
Nominations Committee (Member)
Corporate Responsibility Committee (Member)

Mr Chan has been a practising lawyer for over 39 years 
and is currently a consultant of Messrs. So, Lung & 
Associates, Solicitors and Messrs. Rowland Chow, Chan 
& Co. , Solicitors. He is also a China Appointed Attesting 
Officer. Mr Chan currently is the chairman of The Hong 
Kong Housing Society, a convenor-cum-member of the 
Pensions Appeal Panel under the Civil Service Bureau, 
and a member of the Advisory Committee on Post-service 
Employment of Civil Servants.

Mr Chan was formerly the chairman of Appeal Tribunal 
(Buildings), a non-executive director of the Urban 
Renewal Authority, and a member of the Housing 
Authority, the Town Planning Board, the Harbourfront 
Commission and the Board of Advisors of Radio Television 
Hong Kong. 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCommunity College. She is an independent non-executive 
director of AMS Public Transport Holdings Limited, the 
chairperson of the Sustainable Agricultural Development 
Fund Advisory Committee, a director of TWGHs E-Co 
Village Limited, a Strategy Advisor to the Serco Group 
(HK) Limited, a member of the Board of Governors of the 
Hong Kong Institute for Public Administration, and the 
Honorary Fellow of the Chartered Institute of Logistics 
and Transport (“CILT”).

Dr Chan was a board member of the Logistics and Supply 
Chain MultiTech R&D Centre Limited, a member of the 
Social Welfare Advisory Committee and the Advisory 
Council on Environment of the HKSAR Government, and 
the International President, the Global Chairperson and 
a Global Advisor for Women in Logistics and Transport 
in CILT. She was previously the Deputy Commissioner 
for Transport of Government from 1995 to 2002. From 
2000 to 2002, Dr Chan was the Alternate Director to the 
office of the Commissioner for Transport, a Non-executive 
Director of the Company. 

Cheng Yan-kee*
Age 66

INED since 22 May 2019
Capital Works Committee (Chairman)
Remuneration Committee (Member)

Mr Cheng is a practising civil and structural engineer, 
and an Authorised Person and a Registered Structural 
Engineer under the Buildings Ordinance. He is also a  
Class 1 Registered Structural Engineer in the People’s 
Republic of China.

Dr Pamela 
Chan Wong Shui
Age 74

INED since 4 July 2013
Nominations Committee (Chairman)
Corporate Responsibility Committee (Member)

Dr Chan is chairman of The Insurance Complaints Bureau, 
vice-chairman of The Boys’ and Girls’ Clubs Association of 
Hong Kong, an independent director of the Travel Industry 
Council of Hong Kong, a member of the Judicial Officers 
Recommendation Commission, chairman of the Advisory 
Committee of the Department of Social Behavioural 
Sciences of City University of Hong Kong and a member of 
the board of The Community Chest of Hong Kong. She is 
also patron of Consumers International.

Dr Chan was chief executive of the Consumer Council, 
chairman of the Hong Kong Deposit Protection Board, 
deputy chairman of the Hong Kong Baptist University 
Council and the Court, chairman of the governing 
committee of Princess Margaret Hospital, and a member 
of the Law Reform Commission of Hong Kong, Hospital 
Authority, The Hong Kong Housing Authority,  
Estate Agents Authority and the Private Columbaria 
Appeal Board. 

Dr Dorothy 
Chan Yuen Tak-fai*
Age 71

INED since 4 July 2013 
Remuneration Committee (Chairman)
Capital Works Committee (Member) 

Dr Chan is currently the Deputy Director (Administration 
and Resources), Head of Centre for Logistics & Transport 
and advisor of the International College of the HKU 
School of Professional and Continuing Education, and a 
council member of HKU SPACE Po Leung Kuk Stanley Ho 

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BOARD AND EXECUTIVE DIRECTORATEMr Cheng currently is a director of H. K. Cheng & Partners 
Limited and is a member of the Advisory Committee on 
Post-service Employment of Civil Servants.

Mr Cheng formerly was an independent non-executive 
director of K. H. Group Holdings Limited, President of the 
Institution of Structural Engineers, and Chairman of both 
the Council of the Hong Kong Baptist University and the 
Corruption Prevention Advisory Committee under the 
Independent Commission Against Corruption. He was 
also a member of the Hospital Authority, Town Planning 
Board and Hong Kong Housing Authority. 

Dr Anthony 
Chow Wing-kin
Age 70

INED since 18 May 2016
Capital Works Committee (Member)
Remuneration Committee (Member)

Dr Chow is a solicitor admitted to practise in Hong Kong 
and England and Wales. He has been a practising solicitor 
in Hong Kong for over 34 years and is currently the Senior 
Consultant and Global Chairman of the law firm Messrs. 
Guantao & Chow Solicitors and Notaries. Dr Chow is a 
China Appointed Attesting Officer and an arbitrator of  
the South China International Economic and Trade 
Arbitration Commission/Shenzhen Court of International 
Arbitration. He is currently the deputy chairman of the 
Council of The Hong Kong Academy for Performing Arts, 
a non-executive director of Kingmaker Footwear Holdings 
Limited, an independent non-executive director of  
S. F. Holding Co., Ltd. and Ping An Healthcare and 
Technology Company Limited, and an independent 
director of OneConnect Financial Technology Co., Ltd. 

Dr Chow was previously a non-executive director of 
China City Construction Group Holdings Limited, an 
independent non-executive director of Fountain Set 
(Holdings) Limited and the president of The Law Society 
of Hong Kong. He is the former chairman of the Process 
Review Panel for the Securities and Futures Commission 
of Hong Kong and the board of stewards of The Hong 
Kong Jockey Club. 

Dr Eddy 
Fong Ching*^
Age 74

INED since 13 January 2015
Audit Committee (Chairman)
Nominations Committee (Member)

Dr Fong is currently an independent non-executive 
director of Standard Chartered Bank (Hong Kong) Limited.

Dr Fong was the non-executive chairman of the 
Securities and Futures Commission from 2006 to 2012 
and the past chairman of both the Council of The Open 
University of Hong Kong and the Process Review Panel 
in relation to the Regulation of Mandatory Provident 
Fund Intermediaries. His other past public duties include 
director of The Hong Kong Mortgage Corporation Limited, 
the Mandatory Provident Fund Schemes Authority and 
the Exchange Fund Investment Limited; a member of The 
Hong Kong Housing Authority and the Greater Pearl River 
Delta Business Council; and a council member of The 
Hong Kong Academy for Performing Arts. Dr Fong was 
also a senior audit partner with PricewaterhouseCoopers 
specialising in capital markets work in Hong Kong and the 
Mainland of China until his retirement in 2003.

Dr Fong is a member of the Institute of Chartered 
Accountants in England and Wales and the Hong Kong 
Institute of Certified Public Accountants. 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMember of the West Kowloon Cultural District Authority, 
and Vice Patron of the Community Chest of Hong Kong. 
Ms Lee is a Fellow of The Hong Kong Institute of Bankers.

She was previously Vice-Chairman and Chief Executive of 
Hang Seng Bank Limited, Group General Manager of HSBC 
Holdings plc, Director of The Hongkong and Shanghai 
Banking Corporation Limited and Chairman of the Board 
of Governors of Hang Seng University. In addition, she 
was previously Vice President of The Hong Kong Institute 
of Bankers, Board Member and Deputy Chairman of the 
Executive Committee of The Community Chest of Hong 
Kong, and a member of the Financial Services Advisory 
Committee of the Hong Kong Trade Development Council. 

Lucia 
Li Li Ka-lai#
Age 66

INED since 14 October 2014
Audit Committee (Member)
Nominations Committee (Member)

Mrs Li is a retired civil servant. She was Director of 
Accounting Services of the HKSAR Government from 
October 2003 to January 2009. Mrs Li was formerly a 
member of the Public Service Commission, a member 
of the Communications Authority, a board member 
and treasurer of Chung Ying Theatre Company (HK) 
Limited, and a member of a task force formed by the 
Commissioner for Innovation and Technology to follow 
up on the Director of Audit’s Report No. 61 with regard to 
the Small Entrepreneur Research Assistance Programme.

Mrs Li is a Fellow member of the Hong Kong Institute of 
Certified Public Accountants. 

James 
Kwan Yuk-choi#
Age 69

INED since 14 October 2014
Capital Works Committee (Member)
Risk Committee (Member)

Mr Kwan is currently an independent non-executive 
director of Towngas China Company Limited.

Mr Kwan was previously a senior adviser, an executive 
director and the chief operating officer of The Hong 
Kong and China Gas Company Limited, and a director 
of Shenzhen Gas Corporation Limited. He was also the 
President of The Institution of Gas Engineers (currently 
known as The Institution of Gas Engineers & Managers) 
(“IGEM”) in the United Kingdom in 2000/2001 and The 
Hong Kong Institution of Engineers (“HKIE”) in 2004/2005. 
Mr Kwan is a former member of the Construction 
Industry Council, the Transport Advisory Committee, the 
Vocational Training Council, and the Standing Committee 
on Disciplined Services Salaries and Conditions of Service 
of the HKSAR Government.

Mr Kwan is a Chartered Engineer. 

Rose 
Lee Wai-mun^
Age 68

INED since 16 May 2018
Audit Committee (Member)
Risk Committee (Member)

Ms Lee is an Independent Non-Executive Director of CK 
Hutchison Holdings Limited and Swire Pacific Limited. Ms 
Lee is also a member of the Election Committee of the 
13th National People’s Representative Meeting, a Board 

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BOARD AND EXECUTIVE DIRECTORATEChairman of its Broadcast Complaints Committee. He is 
also an independent non-executive director of  
BE Reinsurance Limited and United Builders Insurance 
Company, Limited.

Mr Tang joined the Hong Kong Civil Service in 1974. 
From the late 1990s to early 2000s, he served as the 
Government Printer and the Commissioner of Insurance. 
Mr Tang was appointed by the Central Government of 
the People’s Republic of China as the Director of Audit of 
the HKSAR in December 2003 until he retired in July 2012. 
He was appointed a Commissioner of the Commission of 
Inquiry Into the Collision of Vessels Near Lamma Island in 
2012, and the Commission’s report was presented to the 
Chief Executive in April 2013. 

Johannes 
Zhou Yuan
Age 65

INED since 17 May 2017 
Audit Committee (Member)
Risk Committee (Member)

Mr Zhou is an independent director of Citibank (China) 
Co. , Ltd.

Mr Zhou retired in June 2016 as Chief Strategic Officer of 
China Investment Corporation (“CIC”). He joined CIC in 
2008 and held a variety of portfolios of responsibilities 
including alternative assets, direct investments, asset 
allocation and finance/treasury. Prior to that, Mr Zhou 
led Asia business development at Chicago Mercantile 
Exchange. From 2001 to 2005, he worked as a financial 
researcher and consultant, working on assignments 
ranging in asset management, private equity, hedge 
funds, risk models, financial software architecture, and 
financial market reform, with consulting work done for 

Jimmy 
Ng Wing-ka
Age 51

INED since 22 May 2019
Capital Works Committee (Member)
Corporate Responsibility Committee (Member)

Mr Ng is a solicitor admitted to practise in Hong Kong 
and currently is a partner of Messrs. Tung, Ng, Tse & 
Lam, Solicitors. He is a Legislative Council member 
representing the Industrial (Second) Functional 
Constituency. Mr Ng is an independent non-executive 
director of Yanchang Petroleum International Limited 
and Glorious Sun Enterprises Limited. He is the chairman 
of the Hong Kong – Taiwan Business Co-operation 
Committee and the HKSAR Passports Appeal Board, a 
vice-chairman of the Independent Police Complaints 
Council, a director of Hong Kong Science and Technology 
Parks Corporation, and a member of the Court of The 
University of Hong Kong, the Council of The Hong Kong 
Polytechnic University, the Competition Commission and 
the Chinese People’s Political Consultative Conference of 
Chongqing City, the People’s Republic of China.

Mr Ng was formerly an independent non-executive 
director of China Weaving Materials Holdings Limited 
and a member of the Small and Medium Enterprises 
Committee of the Trade and Industry Department. 

Benjamin 
Tang Kwok-bun^
Age 69

INED since 14 October 2014
Remuneration Committee (Member)
Risk Committee (Member)

Mr Tang is Chairman of the Operations Review Committee 
and a member of the Advisory Committee on Corruption 
of the Independent Commission Against Corruption, 
and a member of the Communications Authority and 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysisthe China Securities Regulatory Commission, Shanghai 
Futures Exchange and a number of western firms. From 
1998 to 2001, Mr Zhou was chief executive officer of 
HKFE Clearing Corporation Limited and concurrently 
chief financial officer of Hong Kong Futures Exchange 
Limited, responsible for the Exchanges’s finance, 
treasury, risk and clearing functions. He was UBS AG’s 
China country head from 1994 to 1998, responsible for 
the bank’s investment banking, commercial banking, 
asset management and private banking businesses in 
China. From 1988 to 1994, Mr Zhou worked at State 
Street Bank in Boston, where he founded and managed 
the research department. Prior to that, he taught at 
Brandeis University, United States of America. 

Christopher  
Hui Ching-yu^ 
(Secretary for 
Financial Services 
and the Treasury)
Age 44

NED since 1 June 2020 
Nominations Committee (Member)
Remuneration Committee (Member)

Mr Hui sits on the boards of several public bodies, including  
Airport Authority Hong Kong, Mandatory Provident Fund 
Schemes Authority, The Hong Kong Mortgage Corporation 
Limited and West Kowloon Cultural District Authority, 
and is the Chairman of the Kowloon-Canton Railway 
Corporation and an ex-officio member of the Financial 
Services Development Council (“FSDC”) in his official 
capacity. He is also, in his official capacity, a director of 
Hongkong International Theme Parks Limited. In addition, 
Mr Hui is a member of the Democratic Alliance for the 
Betterment and Progress of Hong Kong.

Mr Hui was an Administrative Officer in the HKSAR 
Government from 1999 to 2003 and held different 
positions in the Economic Development Branch, the 
Office of the HKSAR Government in Beijing and the Home 
Affairs Department. After he left the HKSAR Government 
in 2003, Mr Hui worked in the banking sector before 
joining Hong Kong Exchanges and Clearing Limited 
(“HKEx”) in 2006. From 2006 to 2018, Mr Hui held various 
senior positions in the Market Development Division and 
Listing Division in HKEx and was the Managing Director 
at the time he left HKEx. He was the Executive Director of 
FSDC from 2019 to 2020.

Alternate Directors

(i)  Joseph Chan Ho-lim (since 1 June 2020)
(ii)  Alice Lau Yim (since 1 June 2020)
(iii) Maurice Loo Kam-wah (since 10 August 2020)

Secretary for 
Transport and 
Housing@ 
(Frank Chan Fan)
Age 63

NED since 1 July 2017
Nominations Committee (Member)
Remuneration Committee (Member)

Mr Chan, in his official capacity, acts as the chairman 
of The Hong Kong Housing Authority and a board 
member of Airport Authority Hong Kong. He is also a 
non-executive director of The Hong Kong Mortgage 
Corporation Limited.

Mr Chan joined the Electrical and Mechanical Services 
Department as an Assistant Electronics Engineer in 
August 1982. He was promoted to Chief Electronics 
Engineer in February 2001 and to Government Electrical 
and Mechanical Engineer in May 2005. Mr Chan was 
appointed as the Deputy Director of Electrical and 
Mechanical Services in January 2009 and was the Director 
of Electrical and Mechanical Services and the General 
Manager of the Electrical and Mechanical Services Trading 
Fund from December 2011 to June 2017.

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BOARD AND EXECUTIVE DIRECTORATEMr Chan is an Honorary Fellow of the Institution of 
Mechanical Engineers, United Kingdom, and a Fellow of 
The Hong Kong Institution of Engineers.

Alternate Directors

(i)  Under Secretary for Transport and Housing  

(Dr Raymond So Wai-man since 25 September 2017)
(ii)  Permanent Secretary for Transport and Housing (Transport) 

(Mable Chan since 1 August 2020)

(iii) Deputy Secretaries for Transport and Housing (Transport)  

(Amy Wong Pui-man since 14 December 2020 and 
Sharon Yip Lee Hang-yee since 15 July 2019)

Commissioner 
for Transport@ 
(Rosanna  
Law Shuk-pui)
Age 53

NED since 9 September 2020
Audit Committee (Member)
Risk Committee (Member)

Permanent Secretary 
for Development 
(Works)@ 
(Lam Sai-hung)
Age 59

NED since 13 October 2018
Capital Works Committee (Member)
Risk Committee (Member)

Mr Lam joined the Hong Kong Government in August 
1986 and was the Director of Civil Engineering and 
Development from September 2016 to October 2018.

Mr Lam is a Fellow of The Hong Kong Institution of 
Engineers, the Institution of Civil Engineers, United 
Kingdom, and the China Hong Kong Railway Institution.

Alternate Director

Deputy Secretary for Development (Works)2  
(Mak Shing-cheung since 5 October 2016)

Miss Law, in her official capacity as Commissioner for 
Transport, also serves as a director of several  
transport-related companies including The Kowloon 
Motor Bus Company (1933) Limited, Long Win Bus 
Company Limited, New World First Bus Services Limited, 
New Lantao Bus Company (1973) Limited, Citybus 
Limited, The “Star” Ferry Company Limited, New Hong 
Kong Tunnel Company Limited, Western Harbour Tunnel 
Company Limited and Route 3 (CPS) Company Limited.

Miss Law joined the Hong Kong Government in 
1989 and has served in various policy bureaux and 
departments, including as Principal Assistant Secretary 
for the Environment, Transport and Works (Transport) 
(later renamed to Principal Assistant Secretary for 
Transport and Housing (Transport)) from March 2007 to 
August 2009, Deputy Commissioner for Tourism from 
August 2010 to September 2016, and Deputy Secretary 
for Constitutional and Mainland Affairs from September 
2016 to September 2020.

Alternate Director

Deputy Commissioner for Transport/Transport Services 
and Management  
(Macella Lee Sui-chun since 1 September 2016)

Notes:
*  Also a director of the Company’s subsidiary(ies).
^  Up for retirement by rotation and eligible for re-election/election at the Company’s forthcoming Annual General Meeting (“AGM”).
#  Director who will retire after the conclusion of the Company’s forthcoming AGM.
@   Director appointed by the Chief Executive of the HKSAR pursuant to Section 8 of the MTR Ordinance, who is not required to retire by rotation under the Articles  

of Association.

INED : independent non-executive director
NED :  non-executive director

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisMembers of the Executive Directorate 
From left to right: 
Linda Choy Siu-min, Margaret Cheng Wai-ching, Dr Tony Lee Kar-yun, Adi Lau Tin-shing, Dr Jacob Kam Chak-pui, 
Herbert Hui Leung-wah, Jeny Yeung Mei-chun, David Tang Chi-fai, Gillian Elizabeth Meller, Roger Francis Bayliss

A composite photograph at the Kai Tak Station. 

MEMBERS OF THE EXECUTIVE DIRECTORATE

Dr Jacob Kam Chak-pui*
Age 59

Adi Lau Tin-shing*
Age 61

Chief Executive Officer (since 1 April 2019)
Corporate Responsibility Committee (Member)

Managing Director – Operations and 
Mainland Business (since 1 January 2020)

His biography is set out on page 138.

Mr Lau joined the Company in 1982 and has held 
various management positions related to the design, 
construction, operations and maintenance of the 
Company’s railway system in Hong Kong and the 
Company’s rail business in the Mainland of China.

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147

BOARD AND EXECUTIVE DIRECTORATERoger Francis Bayliss 
Age 64

Capital Works Director (since 22 February 2021)

Mr Bayliss joined the Company as Projects Director in 
March 2019.

Mr Bayliss is responsible for leading the Capital Works 
Business Unit, overseeing the Company’s capital 
works portfolio covering new railway extensions and 
operations projects.

Mr Bayliss has over 40 years of experience in project 
management, implementation and delivery of large scale 
infrastructure and railway projects in Hong Kong, the 
Mainland of China and the United Kingdom. Between 
1992 and 2004, he worked for the Company and managed 
the completion of several construction contracts leading 
to the delivery of the Lantau Airport Railway, the Tseung 
Kwan O Extension and Ngong Ping 360. In 2004, Mr 
Bayliss joined BAA plc. (now known as LHR Airports 
Limited), prior to joining Skanska UK in 2007. Before 
joining the Company, he was the Senior Vice President 
Operational Efficiency (responsible for driving operational 
efficiency and the development of a digital business 
strategy) at Skanska AB, a company listed in Sweden.

Mr Bayliss is a Fellow of The Hong Kong Institution of 
Engineers and the Institution of Civil Engineers in the 
United Kingdom.

Margaret Cheng Wai-ching*
Age 55

Human Resources Director (since 1 June 2016)
Corporate Responsibility Committee (Member) 

Ms Cheng is responsible for all of the Company’s human 
resources and administration affairs.

Ms Cheng is a seasoned human resources practitioner 
with rich senior management experience. She took up 
different human resources roles in Citibank, N. A. between 

Mr Lau is responsible for managing and overseeing the 
Company’s railway related operations in Hong Kong and 
its rail and property businesses in the Mainland of China. 
He is also responsible for overseeing railway operations 
standards and ensuring mutual sharing and learning 
of best practices among all the Company’s railway 
operations globally. 

Mr Lau is the president of the China Hong Kong 
Railway Institution, vice president of the International 
Association of Public Transport (UITP) Asia-Pacific 
Committee and the former chairman of the UITP  
Asia-Pacific Urban Rail Platform.

Mr Lau is a Chartered Engineer, a Corporate Member of 
the Institution of Civil Engineers in the United Kingdom 
and a Fellow of The Hong Kong Institution of Engineers.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis1993 and 1997, and was with JP Morgan as Vice President, 
Human Resources between 1997 and 2001. From 2001 to 
2013, Ms Cheng was with The Hongkong and Shanghai 
Banking Corporation Limited (“HSBC”) and was Head of 
Human Resources, Hong Kong and Global Business, Asia 
Pacific when she left HSBC. Before joining the Company, 
she was Group Head of Human Resources of Hong Kong 
Exchanges and Clearing Limited.

Ms Cheng is serving as the vice chairman of the  
Cross-Industry Training Advisory Committee for the 
Human Resource Management Sector under the 
Qualifications Framework of Education Bureau of 
the HKSAR Government; a member of The Standing 
Committee on Disciplined Services Salaries and 
Conditions of Service of the HKSAR Government and 
the chairman of its Police Sub-Committee; a member of 
the Labour Advisory Board Committee on Employment 
Services of Labour Department of the HKSAR 
Government; and a member of the Panel of Arbitrators 
appointed under the Labour Relations Ordinance. She 
is also a member of the Hospital Authority, a council 
member of The Hong Kong Management Association and 
the Hong Kong Council for Accreditation of Academic 
and Vocational Qualifications, and an honorary advisor 
of the ERB Manpower Developer Award Scheme of the 
Employees Retraining Board.

Ms Cheng is currently the President and a Fellow Member of 
the Hong Kong Institute of Human Resource Management.

Ms Choy has extensive experience in public affairs and 
communications, public engagement and journalism. 
She started her career in 1992 as a reporter for the South 
China Morning Post (“SCMP”) and later joined the HKSAR 
Government as an Administrative Officer, holding a 
number of positions in various policy bureaux between 
1998 and 2004. Ms Choy rejoined SCMP as its China News 
Editor in 2004 and was later promoted to News Editor 
before she took on the position of Director, Government 
Relations of Hong Kong Disneyland Management Limited 
(“HKDML”) in 2007. In 2008, she left this role and was 
appointed by the HKSAR Government as the Political 
Assistant to the Secretary for the Environment until 2012, 
after which she rejoined HKDML as its Vice President, 
Communications & Public Affairs, a position which she 
held from 2013 to January 2020.

Ms Choy is currently the Chairperson of Make-A-Wish 
Foundation of Hong Kong Limited, a Non-official 
Member of the Community Involvement Committee 
on Greening, and a Member of the Board of Advisors of 
Radio Television Hong Kong, the Public Libraries Advisory 
Committee, and the Advisory Board of The Hong Kong 
Red Cross. She was formerly the President of the Hong 
Kong Association of Amusement Parks and Attractions 
Limited and the Vice-chairwoman of Lantau Development 
Alliance Limited.

Linda Choy Siu-min
Age 50

Herbert Hui Leung-wah*
Age 58

Finance Director (since 2 July 2016)

Corporate Affairs Director (since 2 March 2020)
Corporate Responsibility Committee (Member)

Ms Choy is responsible for overseeing the Company’s 
stakeholder engagement activities, external 
communications and corporate responsibility function.

Mr Hui joined the Company in June 2016.

Mr Hui is responsible for the financial management of all 
of the Company’s affairs, including financial planning and 
control, budgeting, accounting and reporting, corporate 
finance, and the treasury function. He also leads the 
Company’s investor relations as well as materials and  
stores functions.

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BOARD AND EXECUTIVE DIRECTORATEMr Hui has extensive corporate finance and investment 
banking experience. He began his career at Morgan 
Stanley Asia Limited in 1988. Mr Hui left in 1990 to pursue 
a career in corporate finance with Wardley Corporate 
Finance Limited (later known as Corporate, Investment 
Banking and Markets Division of The Hongkong and 
Shanghai Banking Corporation Limited) and was the Chief 
Operating Officer, Investment Banking, Asia Pacific and 
Co-Head, Corporate Finance Execution when he left in 
2004. He was General Manager – Corporate Finance of 
the Company from 2004 to 2011, and the Chief Financial 
Officer of Digital China Holdings Limited from 2011 to 
2012. Mr Hui was the Chief Financial Officer of K. Wah 
International Holdings Limited before re-joining the 
Company in 2016.

Mr Hui is a Chartered Financial Analyst.

Dr Tony Lee Kar-yun*
Age 60

Operations Director (since 1 January 2020)

Dr Lee joined the Company in 1991 and has held 
various management positions related to the design, 
construction, operations and maintenance of the 
Company’s railway system in Hong Kong.

Dr Lee is responsible for managing the Company’s railway 
related operations in Hong Kong.

Dr Lee is a Chartered Engineer and is a Member of The 
Hong Kong Institution of Engineers, The Institution 
of Engineering and Technology and The Hong Kong 
Institute of Directors. He is also a Member of the Electrical 
Discipline Advisory Panel of The Hong Kong Institution 
of Engineers, a Member of the Engineering Discipline 
Advisory Board of the Hong Kong Institute of Vocational 
Education, and an Honorary Advisory Board Member of 
the Theme-based Research Scheme Project on “Safety, 
Reliability, and Disruption Management of High Speed Rail 
and Metro Systems” of the City University of Hong Kong.

Gillian Elizabeth Meller*
Age 48

Legal and Governance Director  
(since 22 February 2021)

Ms Meller joined the Company in August 2004 as Legal 
Adviser. Prior to her current position, Ms Meller was the 
Legal Director & Secretary between September 2011 and 
June 2016, and the Legal and European Business Director 
between July 2016 and February 2021.

Ms Meller is responsible for overseeing the Company’s 
legal, company secretarial, insurance and risk 
management functions and a central procurement and 
supply chain function. She is also responsible for leading 
the Company’s assurance function with the aim of 
providing a strengthened second line of defence across 
key risk areas of the Company.

Before joining the Company, Ms Meller was Director of 
Legal Services for Metronet Rail SSL Limited in London, 
the United Kingdom, and a solicitor at CMS Cameron 
McKenna in London, the United Kingdom.

Ms Meller is a vice chairman of the Legal Committee 
of The Hong Kong General Chamber of Commerce,  
and a member of the Standing Committee on Company  
Law Reform.

Ms Meller is qualified to practise as a solicitor in Hong 
Kong and England and Wales. She is the President of The 
Hong Kong Institute of Chartered Secretaries.

David Tang Chi-fai*
Age 56

Property and International Business Director  
(since 22 February 2021)

Mr Tang joined the Company in August 2004 as Contracts 
& Commercial Manager – China Business. Prior to his 
current position, Mr Tang was appointed as the Property 
Director in October 2011 and the Property and Australian 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisBusiness Director in October 2020, and before that he 
had held various senior management positions in the 
then Legal and Procurement Division, the China and 
International Business Division, and the Property Division.

Mr Tang is responsible for all of the property development 
projects, asset and leasing management of investment 
properties (including shopping malls and offices), and 
property management business of the Company in Hong 
Kong, as well as overseeing the Company’s Australian 
and European businesses. He is also accountable for 
the business results of the Hong Kong Property and 
International Business portfolios. 

Before joining the Company, Mr Tang was Commercial 
Manager – Hong Kong & China Region, and Deputy 
General Manager – Hong Kong & China Region for 
Acciona, S. A. He had close to 20 years’ working 
experience in contract administration, project 
management and quantity surveying in the United 
Kingdom and Hong Kong after starting his career as a 
Group Trainee of George Wimpey Plc.

Mr Tang is a co-opted member of the Public Private 
Partnership Projects Committee under the Board of the 
West Kowloon Cultural District Authority and a former 
non-executive director of the Urban Renewal Authority of 
the HKSAR Government. He is also an adjunct professor 
in the Department of Real Estate and Construction at The 
University of Hong Kong.

Mr Tang is a Chartered Surveyor.

Jeny Yeung Mei-chun*
Age 56

Commercial Director (since 1 September 2011)

Ms Yeung joined the Company in November 1999. She is 
responsible for the marketing of the Company’s railway 
services as well as managing and enhancing the MTR 
Brand. Ms Yeung is also responsible for customer service 
development and the management of station shops 
rental, advertising media and other non-fare businesses. 
In addition, she oversees the Company’s business in 
Macau and is the Chairlady of Ngong Ping 360 Limited.  
Ms Yeung is currently a Director of Octopus Holdings 
Limited and two members of its group.

Before joining the Company, Ms Yeung held various 
marketing and business development positions in 
Standard Chartered Bank (Hong Kong) Limited and 
Citibank in Hong Kong.

Ms Yeung is a member of the Advisory Committee on 
Enhancing Self-Reliance Through District Partnership 
Programme, the Advisory Committee on Enhancing 
Employment of People with Disabilities, the Marketing 
Management Committee of The Hong Kong Management 
Association, the Hong Kong Trade Development Council 
Infrastructure Development Advisory Committee 
and the Cyberport Advisory Panel of Hong Kong 
Cyberport Management Company Limited (“Hong 
Kong Cyberport”), and a non-official member of the 
Immigration Department Users’ Committee. She is also an 
independent non-executive director of Mox Bank Limited. 
Ms Yeung was a director of Hong Kong Cyberport and a 
member of the Hong Kong Tourism Board.

Ms Yeung is a Fellow of The Chartered Institute  
of Marketing. 

*  Also a director of the Company’s subsidiary(ies).

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BOARD AND EXECUTIVE DIRECTORATECHANGES IN INFORMATION 
Changes in information of Directors during 2020 and up to the date of this Report which are required to be disclosed 
pursuant to the Listing Rules are set out below: 

(i) Changes in Biographical Details

Name

Change(s)

Dr Rex Auyeung Pak-kuen

Dr Bunny Chan Chung-bun

Walter Chan Kar-lok

The Community Chest of Hong Kong
•  Member of the Investment Sub-committee

HSBC Provident Fund Trustee (Hong Kong) Limited
• 

Independent Non-executive Director

C-MER Eye Care Holdings Limited
• 

Independent Non-executive Director

Lingnan University
•  Doctor of Business Administration, honoris causa

Council for Sustainable Development (Hong Kong)
•  Member

Radio Television Hong Kong
•  Member of Board of Advisors

Dr Pamela Chan Wong Shui

Private Columbaria Appeal Board (Hong Kong)
•  Member

Nature and
Effective Date of 
Change(s)

Cessation  
(22 June 2020)

Cessation  
(14 August 2020)

Appointment  
(6 November 2020)

Conferment  
(19 November 2020)

Cessation  
(1 March 2021)

Cessation  
(1 September 2020)

Cessation  
(29 September 2020)

Dr Dorothy Chan Yuen Tak-fai

The Chartered Institute of Logistics and Transport
•  Global Chairperson and Global Advisor for Women in Logistics and Transport

Cessation  
(1 July 2020)

Dr Anthony Chow Wing-kin

The Hong Kong Academy for Performing Arts
•  Deputy Chairman of the Council

The Hong Kong Jockey Club
•  Chairman of the board of stewards 

OneConnect Financial Technology Co., Ltd.
• 

Independent Director

Dr Eddy Fong Ching

Mox Bank Limited (formerly known as SC Digital Solutions Limited)
• 

Independent Non-executive Director

Christopher Hui Ching-yu

Jimmy Ng Wing-ka

Standard Chartered Bank (China) Limited
Independent Non-executive Director
• 

The Hong Kong Mortgage Corporation Limited
•  Non-executive Director

Competition Commission (Hong Kong)
•  Member

The University of Hong Kong 
•  Member of the Court

Independent Police Complaints Council (Hong Kong)
•  Vice-Chairman

Trade and Industry Department (Hong Kong) 
•  Member of the Small and Medium Enterprises Committee

Appointment  
(1 January 2020)

Cessation  
(22 June 2020)

Appointment  
(1 October 2020)

Cessation  
(26 July 2020)

Cessation  
(4 November 2020)

Appointment  
(25 May 2020)

Appointment  
(1 May 2020)

Appointment  
(5 June 2020)

Appointment  
(1 January 2021)

Cessation  
(1 January 2021)

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151

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis(i) Changes in Biographical Details (continued)

Name

Change(s)

James Henry Lau Jr
(Resigned on 1 June 2020)

The Government of the HKSAR
•  Secretary for Financial Services and the Treasury

Kowloon-Canton Railway Corporation
•  Chairman

Hongkong International Theme Parks Limited
•  Director

Mandatory Provident Fund Schemes Authority (Hong Kong)
•  Director

Airport Authority Hong Kong
•  Board Member

West Kowloon Cultural District Authority (Hong Kong)
•  Board Member

Financial Services Development Council (Hong Kong)
•  Ex-officio Member

The Hong Kong Mortgage Corporation Limited
•  Non-executive Director

United Builders Insurance Company, Limited
• 

Independent Non-executive Director

Communications Authority (Hong Kong)
•  Chairman of the Broadcast Complaints Committee

Vocational Training Council in Hong Kong
•  Council Member 

The Hong Kong Management Association
•  Council Member

Benjamin Tang Kwok-bun

Dr Jacob Kam Chak-pui

Margaret Cheng Wai-ching

Hospital Authority (Hong Kong)
•  Member 

Labour and Welfare Bureau (Hong Kong)
•  Member of Panel of Arbitrators under the Labour Relations Ordinance

Linda Choy Siu-min

Public Libraries Advisory Committee (Hong Kong)
•  Member

Dr Tony Lee Kar-yun

Gillian Elizabeth Meller

The Hong Kong Red Cross
•  Member of the Advisory Board

Community Involvement Committee on Greening (Hong Kong)
•  Non-official Member

The Hong Kong Institute of Directors
•  Member

The Hong Kong Institute of Chartered Secretaries
•  President
•  Vice-president

David Tang Chi-fai

The University of Hong Kong
•  Adjunct Professor in the Department of Real Estate and Construction

Jeny Yeung Mei-chun

Octopus Holdings Limited and two members of its group
•  Director and Alternate Director

Octopus Holdings Limited and two members of its group
•  Director  

Nature and
Effective Date of 
Change(s)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(22 April 2020)

Cessation  
(25 May 2020)

Appointment  
(13 February 2020)

Appointment  
(8 April 2020)

Cessation  
(1 July 2020)

Appointment  
(2 July 2020)

Appointment  
(1 April 2020)

Appointment  
(1 October 2020)

Appointment  
(1 May 2020)

Appointment  
(1 September 2020)

Appointment  
(1 March 2021)

Admission  
(7 May 2020)

Appointment  
(1 January 2020)
Cessation  
(1 January 2020)

Appointment  
(1 June 2020)

Cessation  
(1 March 2021)

Appointment 
(1 March 2021)

(ii) Changes in Directors’ Remuneration 
For details of the changes in Directors’ remuneration, please refer to pages 215 to 219 of the Annual Report. 

152

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Annual Report 2020

PB

BOARD AND EXECUTIVE DIRECTORATEJacob Kam Chak-pui
Chief Executive Officer 
Adi Lau Tin-shing
Managing Director – Operations & Mainland Business 
Peter Ewen
Engineering Director (up to 21 February 2021)
Capital Works
Roger Bayliss 
Capital Works Director (w.e.f. 22 February 2021)
Andrew Mead
Chief Architect (ARBUK) 
Thomas Lau Ming-yu
Chief Design Manager 
Barry Sum Pang-tuen
Divisional General Manager – New Projects
James Chow So-hung
Divisional General Manager – Projects Construction
Scott Mackenzie
General Manager – Commercial Management  
(w.e.f. 22 February 2021)
Peter Leung Man-fat
General Manager – Operations Projects
Lawrence Chung Kwok-leung
General Manager – Planning & Civil Engineering 
Ken Wong Kin-wai
General Manager – Projects
Henry Young 
General Manager – Projects Management Office
Leung Chi-lap
Head of E&M Construction
Wong Sha
Head of E&M Engineering 
Clement Ngai Yum-keung
Head of Project Engineering (up to 31 December 2020)
Robin Wong Koon-sang
Head of Technical (w.e.f. 22 February 2021)
Neil Ng Wai-hang
Lead Project Manager – SCL Civil – NSL
Timothy Edmonds
Principal Contracts Administration Manager – HSR 
Raymond Au Koon-shan
Principal Contracts Administration Manager – SCL 
Chan Chun-sing
Project Manager – Rolling Stock
Walter Lam Wai-tak
Project Manager – SCL Civil – Exhibition Station
Tim Leung Chi-tim
Project Manager – SCL E&M
Terence Law Che-chung
Project Manager – Signalling 
Nelson Yeung Kin-wa
Project Manager – TME
Lesly Leung Po-po
Project Manager – TUE
Commercial & Marketing
Jeny Yeung Mei-chun
Commercial Director
Karen Woo Kit-sum 
General Manager – Branding & Marketing 
Diane Chiu Man
General Manager – Business Insights & Growth
Annie Leung Ching-man 
General Manager – Customer Experience Development
Margaret Chu Fung-kuen
General Manager – Station Retail
Andy Lau Wai-ming
Managing Director of Ngong Ping 360 
Corporate Affairs
Linda So Ka-pik
Corporate Affairs Director (up to 15 January 2020)
Linda Choy Siu-min
Corporate Affairs Director (w.e.f. 2 March 2020)
Osbert Kwan Wing-cheung
Deputy General Manager – Media & Corporate Communications
Lam Chan Lam-sang
Deputy General Manager – Projects & Property Communications
Eric Lee Ka-chun
General Manager – Public Affairs
Finance
Herbert Hui Leung-wah
Finance Director 
Sammy Jim Kwok-wah
General Manager – Corporate Finance
Dennis Tam Lup-kwan
General Manager – Financial Control
Candy Ng Chui-lok
Head of Investor Relations & Retirement Benefits
David Pang Hoi-hing
Treasurer

Hong Kong Property &  
International Business
David Tang Chi-fai
Property & International Business Director (w.e.f. 22 February 2021)
Australia
Terry Wong Ping-sau
Deputy Director – Australian Business
Raymond O’Flaherty
Chief Executive Officer – Metro Trains Melbourne
Nigel Holness
Chief Executive Officer – Metro Trains Sydney  
(up to 19 February 2021)
Daniel Williams
Chief Executive Officer – Metro Trains Sydney  
(w.e.f. 25 January 2021)
Tommy Lam Choi-fung
Design & Delivery Director – SMC&SW
David Yam Pak-nin
General Manager – Business Development
Europe
Joakim Sundh
Chief Executive Officer – MTR Express (w.e.f. 8 March 2021)
Mark Jensen
Chief Executive Officer – MTR Nordic (up to 28 February 2021)
Henrik Dahlin
Chief Executive Officer – MTR Nordic (w.e.f. 1 March 2021)
Mats Johannesson
Chief Executive Officer – MTR Pendeltågen (w.e.f. 8 March 2021)
Erika Enestad
Chief Executive Officer – MTR Tech / Emtrain
Caroline Astrand
Chief Executive Officer – MTR Tunnelbanan
Steve Murphy
Chief Executive Officer – MTR UK
Richard Schofield
Interim Managing Director – MTR Elizabeth Line  
(up to 14 March 2021)
Nigel Holness
Managing Director – MTR Elizabeth Line (w.e.f. 15 March 2021)
Hong Kong Property
Angus Lee Chun-ming#
Chief Executive Officer – OHL
Edward Wong Koon-pong
Deputy General Manager – Property Project
Debbie Chan Yuen-ping
General Manager – Investment Property (Team 1)
Kenneth Lung Tze-ho
General Manager – Investment Property (Team 2)
Melissa Pang Mee-yuk
General Manager – Property Development
Kenny Chow Chun-ling
General Manager – Property Management
Wilfred Yeung Sze-wai
General Manager – Property Project 
Sharon Liu Chung-gay
General Manager – Town Planning (w.e.f. 1 March 2021)
Human Resources & Administration
Margaret Cheng Wai-ching
Human Resources Director
Albert Man Tat-shing
General Manager – Corporate Security 
Doreen Siu Wai-man
General Manager – Human Resources
Denise Ng Kee Wing-man
General Manager – Learning & Human Resources Transformation
Lillian Ng Lok-yee
General Manager – Performance & Reward
Internal Audit
Paul Chow Yuen-ming
Head of Internal Audit
Legal & Governance
Gillian Meller
Legal & Governance Director (w.e.f. 22 February 2021)
Stephen Hamill
Chief Engineer (w.e.f. 22 February 2021)
Brian Downie
Deputy Director – Legal, Procurement & Supply Chain  
(w.e.f. 22 February 2021)
Roger Lee Chak-man
General Manager – Corporate Safety (w.e.f. 16 February 2021)
Cecilia Cheng Yuet-fong
General Manager – Governance & Risk Management
Linda Li Sau-lin
General Manager – Legal (Property)
Nicholas Zhang Xiaolong
General Manager – Procurement & Supply Chain  
(w.e.f. 22 February 2021)
Vincent Simon Ho
Head of Corporate Safety (up to 31 December 2020)

Macau & Mainland China Business
Macau
Jeff Chan Yue-chiu
General Manager – Macau Light Rapid Transit 
Mainland China
Jeremy Xu Muhan
Deputy Director – Mainland China Business
Paul Wong Kah-ming
Chief of Engineering (Beijing)
Tse Che-ming
Chief of Engineering (Hangzhou)
Ronnie Tong Chai-ming
Deputy General Manager – Operations (Beijing) 
George Mui Wai-ming
Deputy General Manager – Operations (Hangzhou) 
 (w.e.f. 1 February 2021)
Justin Man Wing-fai
Deputy General Manager – Operations (Shenzhen)
Charles Lau Kam-keung
Deputy General Manager – Projects (Beijing)
Jia Jun
General Manager – Business Development (Mainland China)
Frank Liu Zhui-ming
General Manager – Hangzhou
Wilson Shao Shing-ming
General Manager – Jing-Jin-Ji 
Oscar Ho Ka-wa
General Manager – Mainland China Property
Terry Wong Wing-kin
General Manager – Shenzhen 
MTR Academy
Margaret Cheng Wai-ching
President of MTR Academy (Acting)
Operations
Tony Lee Kar-yun
Operations Director 
Sammy Wong Kwan-wai
Chief of Operating 
Nelson Ng Wai-hung
Chief of Operations Engineering
Gordon Lam Bik-shun
Chief Signal Engineer (Operations)
Joseph Sin Chi-man
Chief Signalling Design Manager
Michael Leung Yu-hing
Deputy General Manager – Technical & Asset Engineering
Chan Hing-keung
Deputy General Manager – Train Services & Systems Engineering
Carmen Li Wai-ching
General Manager – HSR & Intercity 
Ronald Cheng Kin-wai
General Manager – Planning & Development 
 (up to 31 December 2020)
Allen Ding Ka-chun
General Manager – Planning & Development (w.e.f. 1 January 2021)
Alex Lau Hing-hon
General Manager – Safety & Quality
Manho John-william
General Manager – Special Duties (up to 31 December 2020)
Weller Chan Kwok-wai
General Manager – Works Management
Ben Lui Gon-yee
Head of Operating – South Region
Cheung Chi-keung
Head of Operating – West Region
Siman Tang 
Head of Operations Strategic Business Management
Rick Wong Hoi-wah
Head of P-Way Asset Replacement (w.e.f. 1 January 2021)
Lee Kim-hung
Head of Workshops 
Strategy, Innovation & Technology
Jerry Li Zhe
Deputy Director – Strategy, Innovation & Technology
Ted Suen Yiu-tat
Chief Information Officer
Sylvia Ng Yuen-hung
General Manager – Corporate Strategy
Daniel Wong
General Manager – Global Innovation
Raymond Yuen Lap-hang
Transformation Lead – Hong Kong Core Business
Vinnie Chi Man-yan
Transformation Lead – People
Cheris Lee Yuen-ling
Transformation Programme Manager

#  Mr. Angus Lee is seconded to Octopus Holdings Limited and Octopus Cards Limited to take up the role of Chief Executive Officer.

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Annual Report 2020

153

KEY CORPORATE MANAGEMENTCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe Members of the Board have pleasure in submitting their Report and the audited statement of Consolidated Accounts 
for the financial year ended 31 December 2020.

PRINCIPAL ACTIVITIES OF THE GROUP
The Group is principally engaged in the following core businesses: railway design, construction, operation, maintenance 
and investment in Hong Kong, Macau, the Mainland of China and a number of overseas cities; project management in 
relation to railway and property development businesses in Hong Kong and the Mainland of China; station commercial 
business including leasing of station retail space, leasing of advertising space inside trains and stations, and enabling of 
telecommunication services on the railway system in Hong Kong; property business including property development and 
investment, management and leasing management of investment properties (including shopping malls and offices) in 
Hong Kong and the Mainland of China; investment in Octopus Holdings Limited; and provision of railway management, 
engineering and technology training.

The principal businesses of the Company’s principal subsidiaries and associates as at 31 December 2020 are set out in 
notes 23 and 24 to the Consolidated Accounts.

BUSINESS REVIEW
The Company has always been committed to providing comprehensive reviews of the Group’s businesses and 
performance in its Annual Reports. A summary of the relevant sections in the Company’s Annual Report 2020 covering the 
required disclosures under the Companies Ordinance is set out below for ease of reference.

Required Disclosures

Relevant Sections

(1)  A fair review of the Group’s businesses and a discussion and an 

analysis of the Group’s performance during the financial year 2020

(2)  Particulars of important events affecting the Group that have 

occurred since the end of the financial year 2020

(3)  Description of the significant risks and uncertainties facing  

the Group

(4)  Outlook for the Group’s businesses

•  Chairman’s Letter (pages 12 to 15)
•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Business Review (pages 36 to 73)
•  Financial Review (pages 84 to 93)

•  Chairman’s Letter (pages 12 to 15)
•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Business Review (pages 36 to 73)

•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Business Review (pages 36 to 73)
•  Risk Management (pages 126 to 129)
•  Financial Risks – note 27B to the Consolidated Accounts (pages 240 

to 241)

•  Chairman’s Letter (pages 12 to 15)
•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Business Review (pages 36 to 73)

(5)  Details regarding the Group’s compliance with relevant laws and 

•  Corporate Governance Report (pages 98 to 122)

regulations which have a significant impact on the Group

(6)  Description of the Group’s relationships with its key stakeholders

(7)  Description of the Group’s environmental policies  

and performance

•  Chairman’s Letter (pages 12 to 15)
•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Business Review (pages 36 to 73)
• 
•  Corporate Responsibility (pages 74 to 79)
•  Human Resources (pages 80 to 82)
•  Sustainability Report 2020 (www.mtr.com.hk)

Investor Relations (pages 96 to 97)

•  Chairman’s Letter (pages 12 to 15)
•  CEO’s Review of Operations and Outlook (pages 16 to 35)
•  Corporate Responsibility (pages 74 to 79)
•  Sustainability Report 2020 (www.mtr.com.hk)

154
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Annual Report 2020

155

155

REPORT OF THE MEMBERS  OF THE BOARDDIVIDENDS 
The Board has recommended to pay a final dividend of HK$0.98 per share (2019: HK$0.98 per share) and proposes that 
a scrip dividend option will be offered to all shareholders of the Company (except for those with registered addresses 
in New Zealand or the United States of America or any of its territories or possessions). Subject to the approval of the 
shareholders at the Company’s forthcoming annual general meeting (“AGM”), the proposed 2020 final dividend, with a 
scrip dividend option, is expected to be distributed on 20 July 2021 to shareholders whose names appear on the Register 
of Members of the Company as at the close of business on 4 June 2021.

ACCOUNTS 
The financial position of the Group as at 31 December 2020 and the Group’s financial performance and cash flows for the 
year are set out in the Consolidated Accounts on pages 190 to 270.

TEN-YEAR STATISTICS 
A summary of the results and of the assets and liabilities of the Group together with some major operational statistics for 
the last ten years are set out on pages 94 to 95.

DIRECTORS 
Members of the Board (including Alternate Directors) and the Executive Directorate as at the date of this Report are stated below:

Members of the Board
•  Dr Rex Auyeung Pak-kuen (Chairman)
•  Dr Jacob Kam Chak-pui (CEO)
•  Andrew Clifford Winawer Brandler
•  Dr Bunny Chan Chung-bun
•  Walter Chan Kar-lok 
•  Dr Pamela Chan Wong Shui
•  Dr Dorothy Chan Yuen Tak-fai
•  Cheng Yan-kee
•  Dr Anthony Chow Wing-kin
•  Dr Eddy Fong Ching
• 
•  Rose Lee Wai-mun
Lucia Li Li Ka-lai
• 
• 
Jimmy Ng Wing-ka
•  Benjamin Tang Kwok-bun
• 
Johannes Zhou Yuan
•  Christopher Hui Ching-yu  

James Kwan Yuk-choi

(Secretary for Financial Services and the Treasury)
Alternate Directors:
– 
–  Alice Lau Yim
–  Maurice Loo Kam-wah

Joseph Chan Ho-lim

• 

Secretary for Transport and Housing  
(Frank Chan Fan)
Alternate Directors:
–  Under Secretary for Transport and Housing  

(Dr Raymond So Wai-man)

–  Permanent Secretary for Transport and Housing (Transport)  

(Mable ChanNote 1)

–  Deputy Secretaries for Transport and Housing (Transport) 
(Amy Wong Pui-manNote 2 and Sharon Yip Lee Hang-yee)

•  Permanent Secretary for Development (Works)  

(Lam Sai-hung)
Alternate Director:
–  Deputy Secretary for Development (Works)2  

(Mak Shing-cheung)

•  Commissioner for Transport  
(Rosanna Law Shuk-puiNote 3)
Alternate Director:
–  Deputy Commissioner for Transport /  
Transport Services and Management  
(Macella Lee Sui-chun)

Notes
1  Change of holder of the post from Joseph Lai Yee-tak to Mable Chan with effect from 1 August 2020.
2  Change of holder of the post from Kevin Choi to Amy Wong Pui-man with effect from 14 December 2020.
3  Change of holder of the post from Mable Chan (ceased on 1 August 2020) to Rosanna Law Shuk-pui (appointed on 9 September 2020).

Members of the Executive Directorate
•  Dr Jacob Kam Chak-pui (CEO)
•  Adi Lau Tin-shing (Managing Director –  
Operations and Mainland Business)

•  Roger Francis Bayliss (Capital Works Director)
•  Margaret Cheng Wai-ching (Human Resources Director)
• 

Linda Choy Siu-min (Corporate Affairs Director)

•  Herbert Hui Leung-wah (Finance Director)
•  Dr Tony Lee Kar-yun (Operations Director)
•  Gillian Elizabeth Meller (Legal and Governance Director)
•  David Tang Chi-fai (Property and International 

Business Director)
Jeny Yeung Mei-chun (Commercial Director)

• 

The biographies of each Member of the Board and the Executive Directorate as at the date of this Report are set out on 
pages 138 to 150.

154

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Annual Report 2020

155
155

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisIn addition, resolutions for electing Mr Hui Siu-wai and Mr Adrian Wong Koon-man as new Directors will be proposed at 
the 2021 AGM. Please refer to the Company’s circular containing the Notice of the 2021 AGM sent together with this Report.

Members of the Board, the Alternate Director(s) and Members of the Executive Directorate who were directors/alternate 
director(s) during the course of 2020 but have since ceased their position with the Company are stated below:

•  Dr Allan Wong Chi-yun (retired on 20 May 2020)
• 
James Henry Lau Jr (resigned on 1 June 2020)
•  Andrew Lai Chi-wah (ceased on 25 July 2020)

Linda So Ka-pik (resigned on 16 January 2020) 
• 
•  Dr Peter Ronald Ewen (retired on 22 February 2021)

DIRECTORS OF SUBSIDIARY UNDERTAKINGS
The directors of the subsidiary undertakings of the Company during the year and up to the date of this Report (unless 
otherwise stated) are listed on page 184.

DIRECTORS’ SERVICE CONTRACTS 
No Director proposed for election or re-election at the forthcoming AGM has a service contract which is not  
determinable by the Company or any of its subsidiaries within one year without payment of compensation, other than 
statutory compensation.

DIRECTORS’ MATERIAL INTERESTS IN TRANSACTIONS, 
ARRANGEMENTS OR CONTRACTS 
Except for, in respect of Mr James Henry Lau Jr (up to 31 May 2020) and Mr Christopher Hui Ching-yu (since 1 June 2020) 
(Secretary for Financial Services and the Treasury), Secretary for Transport and Housing (Mr Frank Chan Fan), Permanent 
Secretary for Development (Works) (Mr Lam Sai-hung), and Commissioner for Transport (Ms Mable Chan (up to 31 
July 2020) and Miss Rosanna Law Shuk-pui (since 9 September 2020)), all of whom were officials of Government, those 
connected transactions and continuing connected transactions between the Company and Government (and/or its 
associates) which are described on pages 161 to 182, there was no transaction, arrangement or contract of significance 
in relation to the Group’s business, to which the Company or any of its subsidiary undertakings was a party and in which 
a Member of the Board or a Member of the Executive Directorate or an entity connected with him/her had a material 
interest (whether direct or indirect), which was entered into during the year or subsisted at any time during the year.

DIRECTORS’ INTERESTS IN SHARES AND UNDERLYING SHARES OF 
THE COMPANY
As at 31 December 2020, the interests or short positions of the Members of the Board and the Executive Directorate in the 
shares, underlying shares and debentures of the Company (within the meaning of Part XV of the Securities and Futures 
Ordinance (Cap. 571 of the Laws of Hong Kong) (“SFO”)) as recorded in the register required to be kept under section 352 
of the SFO or as otherwise notified to the Company and the HKSE pursuant to the Model Code set out in Appendix 10 of 
the Listing Rules (the “Model Code”) were as follows:

Members of the Board/ 
Alternate Directors/ 
Members of the  
Executive Directorate

Dr Jacob Kam Chak-pui
Dr Pamela Chan Wong Shui

Cheng Yan-kee

Rose Lee Wai-mun

No. of Ordinary Shares held

No. of share
 options#

No. of award 
shares#

Personal 
interests*

Family
 interests†

Other 
interests

Personal 
interests*

Personal 
interests*

Total 
 interests

312,837
9,072

–

3,350

–
1,675
(Note 1)
2,000
(Note 1)
–

–
–

–

–

–
–

–

–

391,618
–

704,455
10,747

–

–

2,000

3,350

Percentage 
of aggregate 
interests to 
total no. of 
voting shares 
in issueD

0.01140
0.00017

0.00003

0.00005

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Annual Report 2020

157

REPORT OF THE MEMBERS OF THE BOARDDIRECTORS’ INTERESTS IN SHARES AND UNDERLYING SHARES OF 
THE COMPANY (continued)

Members of the Board/ 
Alternate Directors/ 
Members of the  
Executive Directorate

Lucia Li Li Ka-lai

Alice Lau Yim
Maurice Loo Kam-wah
Mak Shing-cheung

Dr Raymond So Wai-man

Adi Lau Tin-shing
Roger Francis Bayliss
Margaret Cheng Wai-ching
Dr Peter Ronald Ewen
Herbert Hui Leung-wah 

Dr Tony Lee Kar-yun
Gillian Elizabeth Meller
David Tang Chi-fai
Jeny Yeung Mei-chun

No. of Ordinary Shares held

No. of share
 options#

No. of award 
shares#

Personal 
interests*

Family
 interests†

Other 
interests

Personal 
interests*

Personal 
interests*

Total 
 interests

–

1,116
588
558

–

138,637
–
133,371
99
57,109

41,910
127,347
211,084
681,886

1,614
(Note 1)
–
–
8,058
(Note 1)
1,675
(Note 1)
–
–
–
–
2,233
(Note 1)
–
–
–
–

2,215
(Note 2)
–
–
–

–

–
–
–
–
–

–
–
–
–

–

–
–
–

–

–
–
–
–
–

47,500
–
–
–

–

–
–
–

–

105,868
60,400
99,802
89,368
93,434

34,168
91,734
98,885
99,784

3,829

1,116
588
8,616

1,675

244,505
60,400
233,173
89,467
152,776

123,578
219,081
309,969
781,670

Percentage 
of aggregate 
interests to 
total no. of 
voting shares 
in issueD

0.00006

0.00002
0.00001
0.00014

0.00003

0.00396
0.00098
0.00377
0.00145
0.00247

0.00200
0.00354
0.00501
0.01265

Notes
As at 31 December 2020,
1 
2 
#  Details of the share options and award shares are set out in the sections headed “2007 Share Option Scheme” and “Executive Share Incentive Scheme”, respectively, on 

these shares were held by the Director’s spouse.
the 2,215 shares were jointly held by Mrs Lucia Li Li Ka-lai and her spouse.

pages 158 to 159
Interests as beneficial owner
Interests of spouse or child under 18 as beneficial owner

*  
† 
D  The Company’s total number of voting shares in issue as at 31 December 2020 was 6,180,927,873 

Save as disclosed above and in the sections headed “2007 Share Option Scheme” and “Executive Share Incentive Scheme”:

A  as at 31 December 2020, no Member of the Board or the Executive Directorate of the Company had any interest or 
short position in the shares, underlying shares or debentures of the Company or any of its associated corporations 
(within the meaning of Part XV of the SFO); and

B  during the year ended 31 December 2020, no Member of the Board or the Executive Directorate of the Company nor 
any of their spouses or children under 18 years of age held any rights to subscribe for equity or debt securities of the 
Company nor had there been any exercises of any such rights by any of them,

as recorded in the register kept by the Company under section 352 of the SFO or otherwise notified to the Company and 
the HKSE pursuant to the Model Code.

SUBSTANTIAL SHAREHOLDERS’ INTERESTS 
Set out below is the name of the party which was interested in 5% or more of all the Company’s voting shares in issue and 
the number of shares in which it was interested as at 31 December 2020 as recorded in the register kept by the Company 
under section 336 of the SFO:

Name

The Financial Secretary Incorporated (“FSI”)
(in trust on behalf of Government)

No. of 
Ordinary Shares held

Percentage of Ordinary Shares to all 
the voting shares in issueD

4,634,173,932

74.98%

D  The Company’s total number of voting shares in issue as at 31 December 2020 was 6,180,927,873

156

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157

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe Company has been informed by the Hong Kong Monetary Authority that, as at 31 December 2020, approximately 
0.30% of the Ordinary Shares in issue (not included in the FSI shareholding set out in the above table) were held for the 
account of the Exchange Fund. The Exchange Fund is a fund established under the Exchange Fund Ordinance (Cap. 66 of 
the Laws of Hong Kong) under the control of the Financial Secretary.

OTHER PERSONS’ INTERESTS
Pursuant to section 337 of the SFO, the Company has maintained a register recording the shareholding information 
provided by persons in response to the Company’s requests pursuant to section 329 of the SFO.

Save as disclosed above and in the sections headed “Directors’ Interests in Shares and Underlying Shares of the Company” 
and “Substantial Shareholders’ Interests”, as at 31 December 2020, the Company has not been notified of any other 
persons who had any interests or short positions in the shares or underlying shares of the Company which would be 
required to be recorded in the register kept by the Company pursuant to section 336 of the SFO.

2007 SHARE OPTION SCHEME
Movements in the outstanding share options to subscribe for Ordinary Shares granted under the 2007 Share Option 
Scheme during the year ended 31 December 2020 are set out below:

Members of the  
Executive 
Directorate and 
eligible employees

Options 
granted 
(Notes  
1 to 3)

Date 
granted

Period during which 
rights exercisable  
(day/month/year)

Adi Lau Tin-shing

30/5/2014

80,000

23/5/2015 – 23/5/2021

Dr Tony Lee Kar-yun 30/5/2014

71,500

23/5/2015 – 23/5/2021

Other eligible 
employees

6/5/2013

20,331,500

26/4/2014 – 26/4/2020

30/5/2014

19,812,500

23/5/2015 – 23/5/2021

Options 
outstanding 
as at  
1 January 
2020

26,000

47,500

1,385,500

3,450,000

Options 
vested 
during the 
year

Options 
lapsed 
during the 
year

Options 
exercised 
during the 
year

Exercise 
price per 
share of 
options 
(HK$)

Options 
outstanding  
as at  
31 December 
2020

 –  

 –  

 –  

 –  

 –  

 –  

 –  

 26,000 

 – 

 1,385,500 

 14,000 

 1,136,000 

28.65 

28.65 

31.40 

28.65 

 – 

 47,500 

 –  

 2,300,000 

Weighted 
average 
closing price 
of shares 
immediately 
before the 
date(s) 
on which 
options were 
exercised 
(HK$)

 42.50 

 – 

 42.08 

 41.86 

Notes
1  No option may be exercised later than seven years after its date of offer and no option may be offered to be granted more than seven years after the adoption of the 2007 

Share Option Scheme on 7 June 2007. The 2007 Share Option Scheme expired at 5.00 p.m. on 6 June 2014, with no further option granted since then. 

2  Unless approved by shareholders in the manner as required by the Listing Rules, the total number of shares issued and issuable upon exercise of the options granted to 

any eligible employee under the 2007 Share Option Scheme together with the total number of shares issued and issuable upon the exercise of any option granted to such 
eligible employee under any other share option scheme of the Company (including, in each case, both exercised and outstanding options) in any 12-month period must 
not exceed 0.2% of the shares of the Company in issue at the date of offer in respect of such option under the 2007 Share Option Scheme.

3  The share options granted were subject to a vesting schedule in tranches of one-third each per annum starting from the first anniversary of the date of offer of the options 

(the “Offer Anniversary”) and became fully vested on the third Offer Anniversary.

4  Pursuant to the terms of the 2007 Share Option Scheme, each grantee undertakes to pay HK$1.00, on demand, to the Company, in consideration for the grant of the options.
5  Other details of the 2007 Share Option Scheme are set out in notes 11B and 41(i) to the Consolidated Accounts.

EQUITY-LINKED AGREEMENT
Save as disclosed in the section headed “2007 Share Option Scheme” above, no equity-linked agreements were entered 
into during the year ended 31 December 2020 or subsisted at the end of the year.

EXECUTIVE SHARE INCENTIVE SCHEME
The Company adopted the Executive Share Incentive Scheme with effect from 1 January 2015 (“Effective Date”) for a term 
of ten years. Further details on the purposes and operation of the Executive Share Incentive Scheme are set out in the 
section headed “Long-Term Incentives” under the Remuneration Committee Report (pages 135 to 136) and notes 11C and 
41(ii) to the Consolidated Accounts in this Report. 

The maximum number of award shares that may at any time be the subject of an outstanding award granted under the 
Executive Share Incentive Scheme shall not exceed 2.5% of the number of issued Ordinary Shares as at the Effective Date.

158

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159

REPORT OF THE MEMBERS OF THE BOARDThe particulars of the award shares granted are as follows:

Members of the  
Executive Directorate and 
eligible employees

Dr Jacob Kam Chak-pui

Adi Lau Tin-shing

Roger Francis Bayliss

Margaret Cheng Wai-ching

Dr Peter Ronald Ewen

Herbert Hui Leung-wah

Dr Tony Lee Kar-yun

Gillian Elizabeth Meller

David Tang Chi-fai

Jeny Yeung Mei-chun

Other eligible employees

Types of award 
 shares granted 
(Note 1)

Date of  
award

Restricted 
shares 
(Note 2)

Performance 
shares 
(Note 3)

Award shares 
outstanding 
as at  
1 January  
2020

Award shares 
lapsed and/or  
forfeited 
during  
the year

Award shares 
outstanding 
as at  
31 December 
2020

Award shares 
vested during 
the year

10/4/2017

10/4/2018

1/4/2019

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

10/4/2017

10/4/2018

8/4/2019

8/4/2020

 22,050 

 25,550 

 120,000 

 47,400 

 89,300 

 17,700 

 16,450 

 16,250 

 39,100 

 – 

 50,450 

 – 

 91,750 

 – 

 25,050 

 50,450 

 – 

 – 

 7,350 

 67,484 

 120,000 

 139,150 

 – 

 5,900 

 61,417 

 16,250 

 – 

 – 

 30,150 

 30,150 

 30,250 

 16,950 

 17,600 

 16,550 

 32,450 

 15,050 

 12,250 

 12,500 

 26,500 

 15,200 

 14,200 

 13,800 

 29,050 

 6,800 

 7,900 

 8,300 

 15,500 

 16,200 

 16,050 

 13,400 

 27,000 

 17,250 

 16,850 

 17,200 

 31,350 

 17,700 

 17,350 

 16,350 

 32,650 

 – 

 30,400 

 50,450 

 – 

 – 

 – 

 50,450 

 – 

 – 

 30,400 

 50,450 

 – 

 – 

 – 

 10,500 

 – 

 – 

 – 

 50,450 

 – 

 – 

 – 

 50,450 

 – 

 – 

 – 

 50,450 

 – 

 – 

 – 

 5,650 

 62,184 

 16,550 

 – 

 5,018 

 58,617 

 12,500 

 – 

 5,068 

 59,917 

 13,800 

 – 

 2,268 

 15,767 

 8,300 

 – 

 5,400 

 61,150 

 13,400 

 – 

 5,750 

 61,684 

 17,200 

 – 

 5,900 

 62,017 

 16,350 

 – 

 7,350 

 8,516 

 – 

 15,800 

 – 

 5,900 

 5,483 

 5,416 

 – 

 – 

 – 

 5,650 

 5,866 

 5,516 

 – 

 5,018 

 4,083 

 4,166 

 – 

 5,068 

 4,733 

 4,600 

 – 

 2,268 

 2,633 

 2,766 

 – 

 5,400 

 5,350 

 4,466 

 – 

 5,750 

 5,616 

 5,733 

 – 

 5,900 

 5,783 

 5,450 

 – 

 2,100,300 

 26,350 

 547,682 

 2,064,750 

 1,358,800 

 2,314,805 

 1,780,400 

 1,981,600 

 122,750 

 1,835,300 

 6,950 

 – 

 538,582 

 599,955 

 624,783 

 70,800 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 9,100 

 – 

 58,968 

 120,000 

 123,350 

 89,300 

 – 

 55,934 

 10,834 

 39,100 

 30,150 

 30,250 

 – 

 56,318 

 11,034 

 32,450 

 – 

 54,534 

 8,334 

 26,500 

 – 

 55,184 

 9,200 

 29,050 

 – 

 13,134 

 5,534 

 15,500 

 – 

 55,800 

 8,934 

 27,000 

 – 

 56,068 

 11,467 

 31,350 

 – 

 56,234 

 10,900 

 32,650 

 – 

 139,534 

 1,575,316 

 83,639 

 51,400 

 1,126,878 

 1,866,350 

Notes
1  The award shares to be granted under the Executive Share Incentive Scheme are issued Ordinary Shares.
2  Restricted shares are awarded to selective eligible employees and vest over three years in equal tranches (unless otherwise determined by the Remuneration Committee).
3  Performance shares are awarded to eligible employees generally on a three-year performance cycle, subject to review and approval by the Remuneration Committee from 

time to time.

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159

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisSHARES ISSUED 

As at 31 December 2019

Shares issued under the 2007 Share Option Scheme

(Further details can be found in note 41(i) to the Consolidated Accounts)

Scrip shares issued in respect of 2019 final dividend

Scrip shares issued in respect of 2020 interim dividend

As at 31 December 2020

No. of Ordinary  
Shares issued

6,157,948,911

Consideration/Value  
(HK$)

N/A

2,547,500

77 million 
(received by the Company)

18,426,649

2,004,813

6,180,927,873

692 million

81 million

N/A

Details of the movements in share capital of the Company during the year are set out in note 38 to the Consolidated Accounts.

PURCHASE, SALE OR REDEMPTION OF LISTED SECURITIES 
The Group did not purchase, sell or redeem any of the Group’s listed securities during the year ended 31 December 
2020. However, the Trustee of the Executive Share Incentive Scheme, pursuant to the terms of the rules and the trust 
deed of the Executive Share Incentive Scheme, purchased on the HKSE a total of 2,020,000 Ordinary Shares for a total 
consideration of approximately HK$86 million during the year ended 31 December 2020 (2019: HK$88 million).

PUBLIC FLOAT 
The HKSE granted to the Company, at the time of its listing on the Main Board of the HKSE in 2000, a waiver from 
strict compliance with Rule 8.08(1) of the Listing Rules (“Public Float Waiver”). Pursuant to the Public Float Waiver, the 
Company’s prescribed minimum percentage of shares which must be in the hands of the public must not be less than 
10% of the total number of issued shares of the Company. Based on the information that is publicly available to the 
Company and within the knowledge of the Directors, the Company has maintained the prescribed amount of public float 
during the year and up to the date of this Report as required by the Public Float Waiver.

MAJOR SUPPLIERS AND CUSTOMERS 
Information in respect of the Group’s major suppliers and major customers for the year ended 31 December 2020 is as follows:

Total value of supplies (not of a capital nature) attributable to the Group’s five largest suppliers 

Total revenue attributable to the Group’s five largest customers 

Total revenue attributable to the Group’s largest customer

As a percentage of  
the Group’s total supplies 

19.94%

As a percentage of  
the Group’s total revenue

38.95%

16.49%

As at 31 December 2020, no Members of the Board or the Executive Directorate or any of their respective close associates 
or any shareholder including the FSI, the substantial shareholder of the Company (which, to the knowledge of the 
Members of the Board or the Executive Directorate, owned more than 5% of all the Company’s voting shares in issue), had 
any beneficial interests in the Group’s five largest customers.

DONATIONS
During the year, the Group donated and sponsored approximately HK$15.4 million (2019: approximately HK$12.7 million) 
to charitable and other organisations.

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161

REPORT OF THE MEMBERS OF THE BOARD 
BANK OVERDRAFTS,  
BANK LOANS AND  
OTHER BORROWINGS
The total borrowings of the Group as at 31 December 
2020 amounted to HK$50,340 million (2019: HK$39,456 
million). Particulars of the borrowings are set out in  
note 32 to the Consolidated Accounts.

BONDS AND NOTES ISSUED 
The Group issued notes with total face value amounting 
to HK$14,642 million equivalent during the year 
ended 31 December 2020 (2019: HK$1,183 million 
equivalent), details of which are set out in note 32C to 
the Consolidated Accounts. Such notes were issued in 
order to meet the Group’s general corporate funding 
requirements, including financing of capital expenditure 
and refinancing of debts.

LOAN AGREEMENTS WITH 
COVENANT RELATING TO 
SPECIFIC PERFORMANCE OF THE 
CONTROLLING SHAREHOLDER 
As at 31 December 2020, the Group had borrowing of 
HK$500 million (2019: HK$32,183 million) with maturity in 
2022 and no undrawn committed banking facility (2019: 
HK$5,568 million), which were subject to the condition 
that Government, being the Company’s controlling 
shareholder, owns more than half of all the Company’s 
voting shares in issue. Failure to satisfy such condition 
may result in immediate repayment of the borrowings 
being demanded and cancellation of the undrawn 
committed banking facilities.

PROPERTIES 
Particulars of the principal investment properties and 
properties held for sale of the Company are shown on 
pages 53 to 54.

CONNECTED TRANSACTIONS
During the year under review, the transactions described 
below were entered into with Government (which is a 
substantial shareholder of the Company as defined in 
the Listing Rules). Government is therefore a “connected 
person” of the Company for the purposes of the Listing 
Rules, and each transaction described below is a connected 
transaction for the Company under the Listing Rules.

As disclosed in the announcement of the Company 
dated 13 January 2005, the Stock Exchange has granted 
a waiver to the Company from strict compliance with 
the requirements of Chapter 14A of the Listing Rules 
which would otherwise apply to connected transactions 
and continuing connected transactions between the 
Company and Government, subject to certain conditions 
(the “Waiver”).

Consequently, the Company makes the disclosures below 
in accordance with Rule 14A.71 of the Listing Rules and in 
accordance with the conditions of the Waiver.

Land Agreements 
A  On 14 February 2020, the Company accepted an 
offer dated 30 December 2019 from Government to 
proceed with the proposed LOHAS Park Package Twelve 
Property Development at Site D of The Remaining Portion 
of Tseung Kwan O Town Lot No. 70 subject to payment 
of a land premium of HK$2,725,000,000 and on the terms 
and conditions of the relevant modification to New Grant 
No. 9689.

B  On 6 November 2020, the Company accepted an 
offer dated 29 September 2020 from Government to 
proceed with the proposed LOHAS Park Package Thirteen 
Property Development at Site KL of The Remaining 
Portion of Tseung Kwan O Town Lot No. 70 subject to 
payment of a land premium of HK$5,568,000,000 and on 
the terms and conditions of the relevant modification to 
New Grant No. 9689.

C  On 8 February 2021, the Company accepted an offer 
dated 29 December 2020 from Government to proceed 
with the proposed Wong Chuk Hang Station Package 
Five Property Development at Site E of Aberdeen Inland 
Lot No. 467 subject to payment of a land premium of 
HK$6,437,310,000 and on the terms and conditions of the 
relevant Conditions of Exchange No. 20304. 

160

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161

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCONTINUING CONNECTED 
TRANSACTIONS 
During the year under review, the following transactions 
and arrangements described below involved the 
provision of goods or services carried out on an ongoing 
or recurring basis and are expected to extend over a 
period of time with Government and/or KCRC, the Airport 
Authority (the “AA”) and Leighton Contractors (Asia) 
Limited (“LCAL”).

As noted above under the section headed “Connected 
Transactions”, Government is a substantial shareholder of 
the Company for the purposes of the Listing Rules. KCRC 
and the AA are both associates of Government and they 
are also connected persons of the Company as defined in 
the Listing Rules.

Metro Trains Melbourne Pty. Ltd. is a company 
incorporated in Australia, which is wholly owned by Metro 
Trains Australia Pty Ltd (“MTA”). The Company, UGL Rail 
Services Pty Limited (“UGL”) and John Holland MTA Pty 
Ltd (“JHMTA”) own 60%, 20% and 20% respectively of 
MTA and are, therefore, substantial shareholders of MTA. 
Accordingly, UGL and JHMTA are connected persons of 
the Company. 

Since both UGL and LCAL are indirect wholly owned 
subsidiaries of CIMIC Group Limited, LCAL is an associate 
of UGL and is also a connected person of the Company.

Therefore, each of Government, KCRC, the AA and LCAL 
is a “connected person” of the Company for the purposes 
of the Listing Rules and, during 2020, each transaction 
set out at sections I, II III, IV and V below constituted a 
continuing connected transaction for the Company under 
the Listing Rules.

In accordance with the Guidance Letter GL 73-14 issued 
by the Stock Exchange and taking into account the Stock 
Exchange’s recommendation, the Company’s Internal 
Audit Department (“IAD”) has reviewed the Company’s 
continuing connected transactions set out below and the 
related internal control procedures. IAD found that the 
internal control procedures put in place by the Company 
were adequate and effective and reported the same 
to the Audit Committee of the Company to assist the 
Company’s Independent Non-executive Directors in their 
annual review and confirmation required to be given 
pursuant to the Merger-related Waiver (as defined below), 
the Waiver and the Listing Rules (as appropriate).

I 

 Merger-related Continuing 
Connected Transactions

Each of the transactions listed in paragraphs A to C below 
of this section (together, the “Merger-related Continuing 
Connected Transactions”) and which formed part of 
the Rail Merger, was approved by the independent 
shareholders of the Company at an Extraordinary General 
Meeting held on 9 October 2007. These paragraphs 
should be read in conjunction with the paragraphs 
contained in the section headed “Additional Information 
in respect of the Rail Merger”.

As disclosed in the circular issued by the Company on 
3 September 2007 in connection with the Rail Merger, 
the Stock Exchange granted a waiver to the Company 
from strict compliance with the requirements under 
Chapter 14A of the Listing Rules which would otherwise 
apply to continuing connected transactions between the 
Company, Government and/or KCRC arising as a result 
of the Rail Merger, subject to certain conditions (the 
“Merger-related Waiver”).

A   Merger Framework Agreement

The Merger Framework Agreement was entered into on  
9 August 2007 between the Company, KCRC and the Secretary  
for Transport and Housing and the Secretary for Financial 
Services and the Treasury for and on behalf of Government.

The Merger Framework Agreement contains provisions 
for the overall structure and certain specific aspects of the 
Rail Merger, including in relation to:

• 

• 

a seamless interchange programme;

corporate governance of the Company Post-Rail 
Merger;

•  payments relating to property enabling works;

• 

• 

• 

arrangements relating to the establishment  
of a rolling programme on the level of flat  
production arising from tenders for railway  
property development;

arrangements in relation to the assessment of land 
premium amounts;

arrangements in relation to the employees of the 
Company and KCRC, including provisions preventing 
the Company from terminating the employment of 
relevant frontline staff for any reason that relates 
to the process of integrating the operations of the 
Company and KCRC;

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Annual Report 2020

163

REPORT OF THE MEMBERS OF THE BOARDthe implementation of certain fare reductions;

C  Property Package Agreements 

• 

• 

arrangements in relation to the proposed Shatin to 
Central Link;

•  KCRC’s continuing responsibility for its existing 

financial arrangements;

• 

• 

• 

• 

treatment of KCRC’s cross border leases;

the payment of HK$7.79 billion in respect of the 
Property Package Agreements (as described in 
paragraph C on pages 163 to 164 and in paragraph 
E in the section headed “Additional Information in 
respect of the Rail Merger” below); 

the allocation of liability for any Pre-Rail Merger and 
Post-Rail Merger claims by third parties; and

the Company’s retention of its English name and 
(pursuant to the Rail Merger Ordinance) the change of 
its Chinese name to “香港鐵路有限公司”.

B  West Rail Agency Agreement

The West Rail Agency Agreement and related agreements 
were entered into on 9 August 2007 between the 
Company, KCRC and certain KCRC subsidiary companies 
(the “West Rail Subsidiaries”). Pursuant to the terms of the 
West Rail Agency Agreement, the Company was appointed:

• 

• 

to act as KCRC’s agent, and donee under powers of 
attorney, to exercise certain rights and perform certain 
obligations relating to specified development sites 
along West Rail; and

to act as agent for, and donee under powers of 
attorney from, each of the West Rail Subsidiaries to 
exercise certain rights and perform certain obligations 
relating to specified development sites along West Rail.

The Company will receive an agency fee of 0.75% of the 
gross sale proceeds in respect of the unawarded West 
Rail development sites and 10% of the net profits accrued 
to the West Rail Subsidiaries under the development 
agreements in respect of the awarded West Rail 
development sites. The Company will also recover from 
the West Rail Subsidiaries its costs (including internal 
costs) incurred in respect of the West Rail development 
sites plus 16.5% on-cost, together with interest  
accrued thereon.

Category 2A Properties 
On 9 August 2007, Government entered into an 
undertaking that it would issue to KCRC an offer for 
the grant at nil premium of Government leases in 
respect of the land upon which certain properties 
(the “Category 2A Properties”) are situated (the “said 
Government Leases”). The Category 2A Properties were 
held by KCRC as vested land under the Kowloon-Canton 
Railway Corporation Ordinance (Cap. 372 of the Laws of 
Hong Kong). On 9 August 2007, KCRC entered into an 
undertaking that it would, immediately after the grant of 
the said Government Leases referred to in the preceding 
sentence, enter into agreements for sale and purchase 
to sell the Category 2A Properties to the Company (the 
“said Agreements for Sale and Purchase”). Assignments 
of the Category 2A Properties to the Company shall then 
take place pursuant to the said Agreements for Sale and 
Purchase (the “said Assignments”).

The said Government Leases were issued to KCRC 
respectively on 27 March 2009 and 31 March 2009. The 
said Agreements for Sale and Purchase were entered into 
between KCRC and the Company on 27 March 2009 and 
31 March 2009 respectively and the said Assignments to 
the Company were executed on 27 March 2009 and  
31 March 2009 respectively. Deeds of Mutual Grant were 
also entered into between the Company and KCRC on 
27 March 2009 and 31 March 2009 respectively setting 
out the easements, rights, entitlements, privileges and 
liberties of the Company and KCRC in the land on which 
the Category 2A Properties are situated.

Category 2B Property 
On 9 August 2007, Government entered into an 
undertaking that it would issue to the Company an offer 
for the grant of a Government Lease of a certain property 
(the “Category 2B Property”) on terms to be agreed.

The basic terms offer for the Category 2B Property (i.e. 
Trackside Villas) was issued and accepted by the Company 
on 31 December 2009 and Government Lease in respect 
of Tai Po Town Lot No. 199 dated 29 March 2010 was 
issued for a term of 50 years from 2 December 2007.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCategory 3 Properties 
On 9 August 2007, the Company entered into three 
agreements (the “Category 3 Agreements”) and related 
powers of attorney with KCRC. Each Category 3  
Agreement relates to a certain property (each a  
“Category 3 Property”). KCRC has previously entered into 
a development agreement in respect of each Category 3  
Property. None of the rights and obligations granted to or 
undertaken by the Company under the Category 3  
Agreements may be exercised or performed by the 
Company if they relate exclusively to the concession 
property situate on any Category 3 Property. Matters 
affecting the concession property situate on any  
Category 3 Property are dealt with under the terms 
of the Service Concession Agreement (as defined and 
summarised on pages 180 to 181).

Pursuant to the terms of each Category 3 Agreement, the 
Company has been appointed to act as KCRC’s agent, 
and donee under powers of attorney, to exercise rights 
and to perform obligations of KCRC which relate to the 
Category 3 Property (but excluding the right or obligation 
to dispose of the relevant Category 3 Property).

The Company is required at all times to comply with 
statutory restrictions and obligations binding on KCRC 
which relate to the Category 3 Properties, and shall pay 
all amounts due and payable from KCRC which have been 
incurred by KCRC as a result of the Company’s actions.

In acting as KCRC’s agent, the Company is required to act 
according to prudent commercial principles, and aim to 
maximise gross profits under the Category 3 Properties 
and to run a safe and efficient railway. In order to assist 
the Company in performing its agency functions, KCRC 
has granted powers of attorney to the Company. The 
Company may only use the powers of attorney to exercise 
rights and perform obligations conferred or undertaken 
by it under the relevant Category 3 Agreement. As well 
as acting as KCRC’s agent, the Company has the right to 
give KCRC instructions in respect of any action or matter 
relating to each Category 3 Property (including its related 
development agreement) which the Company is unable 
to take by reason of the limitation of the scope of its 
agency powers. KCRC is required to comply promptly with 
those instructions provided that it is permitted under law, 
and under the relevant Government grant, to carry out 
those instructions.

KCRC is required to account for revenue received in 
respect of a Category 3 Property by way of balance sheet 
movement (rather under its profit and loss account), 
provided that such treatment is permitted under law and 
accounting principles and practices.

KCRC shall not take any action in respect of a Category 3  
Property which is not carried out by the Company 
(acting as KCRC’s agent), or according to the Company’s 
instructions, or otherwise in accordance with the terms of 
the Category 3 Agreement.

As consideration for acting as KCRC’s agent, the Company 
shall be paid a fee which is expected to be similar in 
quantum to the profits made by KCRC in respect of the 
relevant Category 3 Property (after deducting certain 
initial and upfront payments and consultant contribution 
costs, in each case paid or to be paid by the relevant 
developer to KCRC). Generally, the Company’s fee shall 
be payable in instalments promptly following receipt 
of relevant funds by KCRC (but subject to specified 
deductions of amounts due from KCRC to the relevant 
Category 3 Property developer).

The Company has agreed to give certain indemnities to 
KCRC in respect of each Category 3 Property.

The Company shall be the first manager, or shall ensure 
that a manager is appointed in respect of, each Category 
3 Property (once developed).

The Company’s appointment as agent shall terminate 
when KCRC ceases to have any undivided share in the 
relevant Category 3 Property, other than concession 
property, and neither KCRC nor the developer nor 
the guarantors have any further rights to exercise, 
or obligations to perform, under the development 
agreement relating to the relevant Category 3 Property.

II 

 Non Merger-related Continuing 
Connected Transactions 

The following disclosures, in paragraphs A1 to D below 
of this section together with the Third XRL Agreement 
(as defined below) (together, the “Non Merger-related 
Continuing Connected Transactions”), are made in 
accordance with the conditions of the Waiver and Rule 
14A.71 of the Listing Rules.

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REPORT OF THE MEMBERS OF THE BOARDA1  Entrustment Agreement for Design and  
Site Investigation in relation to the Shatin to 
Central Link

The Entrustment Agreement for Design and Site Investigation 
in relation to the Shatin to Central Link (the “First SCL 
Agreement”) was entered into on 24 November 2008 
between the Company and the Secretary for Transport 
and Housing for and on behalf of Government.

The First SCL Agreement contains provisions for the 
design of and site investigation and procurement 
activities in relation to the proposed Shatin to Central 
Link, including in relation to:

•  Government’s obligation to pay the Company up to 
a maximum aggregate amount of HK$1,500 million 
in respect of certain costs incurred by the Company 
pursuant to the First SCL Agreement, including the 
Company’s in-house design costs and certain on-costs 
and preliminary costs;

•  Government’s obligation to bear and finance the total 
cost of the design and site investigation activities 
under the First SCL Agreement (subject to the limit 
noted above in respect of payments to the Company) 
and arrangements for the payment of these costs 
directly by Government;

• 

• 

• 

the Company’s obligation to carry out or procure the 
carrying out of the design and site investigation activities 
in relation to the proposed Shatin to Central Link;

the limitation of the Company’s liability to 
Government under the First SCL Agreement, except 
in respect of death or personal injury caused by the 
negligence of the Company, to HK$600 million; and

should the railway scheme for the Shatin to Central 
Link be authorised under the Railways Ordinance  
(Cap. 519 of the Laws of Hong Kong), the execution of 
a further agreement by Government and the Company 
setting out each of their rights, obligations, duties and 
powers with respect to the financing, construction, 
completion, testing, commissioning and putting into 
service the works necessary for the construction and 
operation of the Shatin to Central Link.

A2  Entrustment Agreement for Advance Works 
relating to the Shatin to Central Link 

The Entrustment Agreement for Advance Works relating 
to the Shatin to Central Link (the “Second SCL Agreement”) 
was entered into on 17 May 2011 between the Company 
and the Secretary for Transport and Housing for and on 
behalf of Government.

The Second SCL Agreement contains the following 
provisions:

• 

• 

in consideration of the Company executing or procuring 
the execution of certain entrustment activities as set 
out in the Second SCL Agreement and carrying out its 
other obligations under the Second SCL Agreement, 
Government shall pay to the Company the Company’s 
project management cost. The amount of such project 
management cost is to be agreed between the Company 
and Government and prior to such agreement, the 
project management cost shall be paid by Government 
to the Company on a provisional basis calculated in 
accordance with the Second SCL Agreement;

the Company and Government may agree that the 
Company will carry out (or procure the carrying out of) 
certain additional works for Government (such agreed 
additional works being “miscellaneous works”). 
Miscellaneous works (if any) are to be carried out by the 
Company in the same manner as if they had formed 
part of the activities specified to be carried out under 
the Second SCL Agreement and in consideration of the 
Company executing or procuring the execution of such 
miscellaneous works (if any) and carrying out its other 
obligations under the Second SCL Agreement in relation 
to such miscellaneous works (if any), Government shall 
pay to the Company an amount to be agreed between 
the Company and Government as being the project 
management fee payable to the Company for designing 
and constructing such miscellaneous works;

•  Government shall bear all of the “Works Cost” (as 
defined in the Second SCL Agreement). In this 
connection, Government will make payments to the 
Company in respect of the Works Cost on a provisional 
basis, subject to adjustments when the final outturn 
cost of the Works Cost is determined;

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis•  Government shall bear land acquisition, clearance and 
related costs and those costs which are incurred by 
the Lands Department in connection with the Shatin 
to Central Link project;

• 

• 

• 

• 

• 

the maximum aggregate amount payable by 
Government to the Company under the Second SCL 
Agreement is limited to approximately HK$3,000 
million per annum and a total in aggregate of 
approximately HK$15,000 million;

the Company shall carry out or procure the carrying out 
of certain enabling works on the expanded Admiralty 
Station and the to be constructed Ho Man Tin Station, 
the reprovisioning of the International Mail Centre 
from Hung Hom to Kowloon Bay and other works as 
described under the Second SCL Agreement;

the Company’s total liability to Government under the 
First SCL Agreement and the Second SCL Agreement, 
except in respect of death or personal injury caused 
by the negligence of the Company, is limited to the 
aggregate fees that have been and will be received by 
the Company from Government under the First SCL 
Agreement and the Second SCL Agreement;

the Company will provide to Government by the end 
of each calendar month, a progress report on the 
activities under the Second SCL Agreement that were 
carried out in the immediately preceding calendar 
month and, within three months following the 
completion of the relevant works, a final report on the 
activities required to be carried out under the Second 
SCL Agreement;

the Company shall be responsible for the care of all 
works constructed under the Shatin to Central Link 
project from the commencement of construction until 
the date of handover of those works to Government 
and for completing or procuring the completion 
of any outstanding works and/or defective works 
identified prior to the handover of the works;

•  during the period of twelve years following the issue 
of a certificate of completion by the Company in 
respect of work carried out under any contract with 
any third party, the Company shall be responsible 
for the repair of any defects in such work that are 
identified following the expiry of any defects liability 
period under the relevant contract;

• 

the Company warrants that:

– 

– 

– 

in the case of those activities under the Second SCL 
Agreement that relate to the provision of project 
management services, such activities shall be carried 
out with the skill and care reasonably to be expected 
of a professional and competent project manager;

in the case of those activities under the Second SCL 
Agreement that relate to the provision of design 
services, such activities shall be carried out with 
the skill and care reasonably to be expected of a 
professional and competent design engineer; and

in the case of those activities under the Second 
SCL Agreement that relate to the carrying out of 
construction activities, such activities shall be carried 
out with the skill and care reasonably to be expected 
of, and by utilising such plant, goods and materials 
reasonably to be expected from, a competent and 
workmanlike construction contractor; and

•  Government further undertakes to use reasonable 

endeavours to provide the Company with assistance of 
a non-financial nature, including taking all reasonable 
steps to procure that all necessary licences and 
consents, required in connection with the design, 
construction and operation of the Shatin to Central Link 
are given or granted.

A3  Entrustment Agreement for Construction and 
Commissioning of the Shatin to Central Link 

The Entrustment Agreement for Construction and 
Commissioning of the Shatin to Central Link (the “Third 
SCL Agreement”) was entered into on 29 May 2012 
between the Company and the Secretary for Transport 
and Housing for and on behalf of Government.

The Third SCL Agreement contains the following 
provisions:

• 

in consideration of the Company executing or 
procuring the execution of certain entrustment 
activities as set out in the Third SCL Agreement and 
carrying out its other obligations under the First 
SCL Agreement and the Second SCL Agreement, 
Government shall pay to the Company the Company’s 
project management cost. The amount of the project 
management cost is HK$7,893 million and will be paid 
by Government to the Company on a quarterly basis;

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REPORT OF THE MEMBERS OF THE BOARD• 

the Company and Government may agree that the 
Company will carry out (or procure the carrying out of) 
certain additional works for Government (such agreed 
additional works being “miscellaneous works”). 
Miscellaneous works (if any) are to be carried out by the 
Company in the same manner as if they had formed 
part of the activities specified to be carried out under 
the Third SCL Agreement and in consideration of the 
Company executing or procuring the execution of such 
miscellaneous works (if any) and carrying out its other 
obligations under the Third SCL Agreement in relation 
to such miscellaneous works (if any), Government 
shall pay to the Company an amount to be agreed 
between the Company and Government as being the 
project management fee payable to the Company for 
designing and constructing such miscellaneous works;

•  Government shall bear certain “Third Party Costs”, any 
“Interface Works Costs” and any “Direct Costs” (each as 
defined in the Third SCL Agreement);

•  Government shall bear land acquisition, clearance and 
related costs and those costs which are incurred by 
the Lands Department in connection with the Shatin 
to Central Link project;

• 

• 

• 

the maximum aggregate amount payable by 
Government to the Company under the Third SCL 
Agreement is limited to HK$3,000 million per annum 
and a total in aggregate of HK$15,000 million;

the maximum aggregate amount payable by the 
Company to Government under the Third SCL 
Agreement in relation to its contribution to certain 
railway works under the Third SCL Agreement is 
limited to HK$4,000 million per annum and a total in 
aggregate of HK$15,000 million;

the Company’s total liability to Government under 
the First SCL Agreement, the Second SCL Agreement 
and the Third SCL Agreement, except in respect of 
death or personal injury caused by the negligence of 
the Company, is limited to the aggregate fees that 
have been and will be received by the Company from 
Government under the First SCL Agreement, the 
Second SCL Agreement and the Third SCL Agreement;

• 

• 

the Company will provide to Government by the 
end of each calendar month, a progress report on 
the activities under the Third SCL Agreement that 
were carried out in the immediately preceding 
calendar month and, within three months following 
the handover of the Shatin to Central Link project to 
Government, a final report on the activities required to 
be carried out under the Third SCL Agreement;

the Company shall be responsible for the care of all 
works constructed under the Shatin to Central Link 
project from the commencement of construction until 
the date of handover of those works to Government 
and for completing or procuring the completion of any 
outstanding works and/or defective works identified 
prior to the handover of the works;

•  during the period of twelve years following the issue of 
a certificate of completion by the Company in respect 
of work carried out under any contract with any third 
party, the Company shall be responsible for the repair 
of any defects in such work that are identified following 
the expiry of any defects liability period under the 
relevant contract;

• 

the Company warrants that:

– 

– 

– 

in the case of those activities under the Third SCL 
Agreement that relate to the provision of project 
management services, such activities shall be carried 
out with the skill and care reasonably to be expected 
of a professional and competent project manager;

in the case of those activities under the Third SCL 
Agreement that relate to the provision of design 
services, such activities shall be carried out with 
the skill and care reasonably to be expected of a 
professional and competent design engineer; and

in the case of those activities under the Third 
SCL Agreement that relate to the carrying out 
of construction activities, such activities shall 
be carried out with the skill and care reasonably 
to be expected of, and by utilising such plant, 
goods and materials reasonably to be expected 
from, a competent and workmanlike construction 
contractor; and

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis•  Government further undertakes to use reasonable 

endeavours to provide the Company with assistance of 
a non-financial nature, including taking all reasonable 
steps to procure that all necessary licences and 
consents, required in connection with the design, 
construction and operation of the Shatin to Central Link 
are given or granted.

B1  Entrustment Agreement for Design and Site 
Investigation in relation to the Express Rail Link 

The Entrustment Agreement for Design and Site 
Investigation in relation to the Express Rail Link (the “First 
XRL Agreement”) was entered into on 24 November 2008 
between the Company and the Secretary for Transport 
and Housing for and on behalf of Government.

The First XRL Agreement contains provisions for the 
design of and site investigation and procurement 
activities in relation to the proposed Express Rail Link, 
including in relation to:

•  Government’s obligation to pay the Company, up to 
a maximum aggregate amount of HK$1,500 million, 
in respect of certain costs incurred by the Company 
pursuant to the First XRL Agreement, including the 
Company’s in-house design costs and certain on-costs, 
preliminary costs and recruited staff costs;

•  Government’s obligation to bear and finance the total 
cost of the design and site investigation activities 
under the First XRL Agreement (subject to the limit 
noted above in respect of payments to the Company) 
and arrangements for the payment of these costs 
directly by Government;

• 

• 

• 

the Company’s obligation to carry out or procure 
the carrying out of the design and site investigation 
activities in relation to the proposed Express Rail Link;

the limitation of the Company’s liability to 
Government under the First XRL Agreement, except 
in respect of death or personal injury caused by the 
negligence of the Company, to HK$700 million; and

should the railway scheme for the Express Rail Link be 
authorised under the Railways Ordinance (Cap. 519  
of the Laws of Hong Kong), the execution of a further 
agreement by Government and the Company setting 
out each of their rights, obligations, duties and 
powers with respect to the financing, construction, 

completion, testing, commissioning and putting into 
service the works necessary for the construction and 
operation of the Express Rail Link.

B2  Entrustment Agreement for Construction, 
Testing and Commissioning of the Express Rail Link 

The Entrustment Agreement for the Construction and 
Commissioning of the Express Rail Link was entered 
into on 26 January 2010 between the Company and the 
Secretary for Transport and Housing for and on behalf of 
Government (the “Second XRL Agreement”).

The scheme in respect of the Express Rail Link was first 
gazetted under the Railways Ordinance (Cap. 519 of 
the Laws of Hong Kong) on 28 November 2008, with 
amendments and corrections gazetted on 30 April 2009. 
The scheme, as amended with such minor modifications 
as deemed necessary, was authorised by the Chief 
Executive in Council on 20 October 2009 and funding 
support approved by the Finance Committee on 
16 January 2010.

The Second XRL Agreement contains the following 
provisions:

• 

• 

in consideration of the Company executing or 
procuring the execution of certain entrustment 
activities as set out in the Second XRL Agreement 
and carrying out its other obligations under the 
Second XRL Agreement and the First XRL Agreement, 
Government shall pay to the Company HK$4,590 
million (further details relating to the amendments to 
this provision are set out in the section headed “The 
Third Agreement in relation to the Express Rail Link”), 
to be paid in cash quarterly in advance on a scheduled 
basis as such sum may be varied in accordance with 
the Second XRL Agreement, subject to the maximum 
payment limits stated in the Second XRL Agreement 
(being HK$2,000 million annually and HK$10,000 
million in total) (the “Maximum Payment Limits”);

the Company and Government may agree that the 
Company will carry out (or procure the carrying 
out of) certain additional works for Government 
(such agreed additional works being “miscellaneous 
works”). Miscellaneous works (if any) are to be carried 
out by the Company in the same manner as if they 
had formed part of the activities specified to be 
carried out under the Second XRL Agreement and in 

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REPORT OF THE MEMBERS OF THE BOARDconsideration of the Company executing or procuring 
the execution of the miscellaneous works (if any) and 
carrying out its other obligations under the Second XRL 
Agreement in relation to the miscellaneous works (if 
any), Government shall pay to the Company an amount 
equal to an agreed fixed percentage of third party costs 
attributable to the miscellaneous works from time to 
time subject to the Maximum Payment Limits;

the Company will provide to Government by the 
end of each calendar month, a progress report on 
the activities under the Second XRL Agreement 
that were carried out in the immediately preceding 
calendar month and, within three months following 
the earlier of handover of the Express Rail Link project 
to Government or termination of the Second XRL 
Agreement, a final report on the activities required to 
be carried out under the Second XRL Agreement;

the Company shall be responsible for the care of all 
works constructed under the Express Rail Link project 
from the commencement of construction until the 
date of handover of those works to Government 
(or to a third party directed by Government) and 
for completing or procuring the completion of any 
outstanding works and/or defective works identified 
prior to the handover of the works;

• 

• 

•  during the period of twelve years following the issue 
of a certificate of completion by the Company in 
respect of work carried out under any contract with 
any third party, the Company shall be responsible 
for the repair of any defects in such work that are 
identified following the expiry of any defects liability 
period under the relevant contract;

• 

the Company warrants that:

– 

– 

in the case of those activities under the Second 
XRL Agreement that relate to the provision of 
project management services, such activities shall 
be carried out with the skill and care reasonably 
to be expected of a professional and competent 
project manager;

in the case of those activities under the Second XRL 
Agreement that relate to the provision of design 
services, such activities shall be carried out with 
the skill and care reasonably to be expected of a 
professional and competent design engineer; and

– 

in the case of those activities under the Second 
XRL Agreement that relate to the carrying out of 
construction activities, such activities shall be carried 
out with the skill and care reasonably to be expected 
of, and by utilising such plant, goods and materials 
reasonably to be expected from, a competent and 
workmanlike construction contractor;

•  Government is required to bear (i) any costs payable 
to third parties, (ii) any charges, costs or amounts 
payable to any Government department, bureau, 
agency or body in relation to the activities to be 
carried out under the Second XRL Agreement, (iii) any 
and all amounts payable to KCRC as compensation for 
damage arising as a result of the Company and/or a 
third party contractor carrying out activities under the 
Second XRL Agreement; and (iv) all land acquisition, 
clearance and related costs (including all amounts 
arising as a result of any claim for compensation by 
any third party) and those costs which are incurred 
by the Lands Department in connection with the 
Express Rail Link project (further details relating to 
the amendments to this provision are set out in the 
section headed “The Third Agreement in relation to 
the Express Rail Link”); and

•  Government further undertakes to use reasonable 

endeavours to provide the Company with assistance 
of a non-financial nature, including taking all 
reasonable steps to procure that all necessary licences 
and consents, required in connection with the design, 
construction and operation of the Express Rail Link are 
given or granted.

Government had agreed that the Company would 
proceed with the construction, testing and commissioning 
of the Express Rail Link (pursuant to and on the terms of 
the Second XRL Agreement) on the understanding that 
the Company would be invited to undertake the operation 
of the Express Rail Link under the concession approach.

The Third Agreement in relation to the Express 
Rail Link 

On 30 November 2015, Government and the Company 
entered into the deed of agreement relating to the further 
funding and completion of the Express Rail Link project 
(the “Third XRL Agreement”). The Third XRL Agreement 
contains an integrated package of terms and provides that:

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis(i)  Government will bear and finance the project cost up 

to HK$84.42 billion;

(ii)  if the project cost exceeds HK$84.42 billion, the 

Company will bear and finance the portion which 
exceeds that sum (if any), except for certain agreed 
excluded costs;

(iii) the Company will pay a special dividend of HK$4.40 in 
aggregate per share in two equal tranches (of HK$2.20 
per share, in cash in each tranche);

(iv) certain amendments will be made to the existing 
entrustment arrangements entered into in 2010 
relating to the Express Rail Link, including an increase 
in the project management fee payable to the 
Company to HK$6.34 billion;

(v)  Government reserves the right to refer to arbitration, 
after commencement of operations on the Express 
Rail Link, the question of the Company’s liability for 
the current cost overrun (if any); and

“System”) for a seven-year period (the “Existing Contract”), 
effective from 6 July 2013. It is expected that the highest 
amount per year receivable from the AA under the 
Existing Contract will be no more than HK$85 million.

The Existing Contract contains provisions relating to 
the operation and maintenance by the Company of the 
System and the carrying out by the Company of certain 
specified services in respect of the System, they include 
the following:

•  provisions stating that the duration of the Existing 

Contract shall be seven years from 6 July 2013 up to 
and including 5 July 2020;

•  provisions relating to the performance of scheduled 
maintenance works and overhaul of the System by  
the Company;

•  provisions relating to monitoring the System for 

any breakdown and the Company providing repair 
services where necessary;

(vi) the Third XRL Agreement was subject to (a) the 

•  provisions relating to the standards to which the 

obtaining of approval of the Company’s independent 
shareholders (which was obtained on 1 February 2016) 
and (b) the obtaining of approval of the Legislative 
Council for Government’s additional funding 
obligations (which was obtained on 11 March 2016).

The first tranche of the special dividend of HK$2.20 per 
share was distributed on 13 July 2016 and the second 
tranche, also of HK$2.20 per share, was distributed on 
12 July 2017.

Pursuant to the Third XRL Agreement, certain 
amendments have been made to the Second XRL 
Agreement to reflect the arrangements contained in the 
Third XRL Agreement, including (i) amendments to the 
arrangements for the bearing and financing of the project 
cost; and (ii) an increase in the project management cost 
payable to the Company to an aggregate of HK$6.34 
billion (which reflects the estimate of the Company’s 
expected internal costs in performing its obligations in 
relation to the Express Rail Link project).

C1  Maintenance Agreements for the Automated 
People Mover System at the Hong Kong 
International Airport 

On 5 July 2013, the Company entered into a contract with 
the AA for the maintenance of the Automated People 
Mover system at the Hong Kong International Airport (the 

Company must operate the System;

•  provisions relating to the carrying out by the 
Company (as additional services), in certain 
circumstances, of upgrade work on the System; and

•  provisions relating to the operations of and 

maintenance for the extension of the System to the 
Midfield Concourse.

With the outbreak of COVID-19 and its disruptions to the 
aviation industry, the Existing Contract was extended 
for 6 months to 5 January 2021 and, on 2 July 2020, the 
Company entered into a new contract with the AA for 
the maintenance of the System for a seven-year period 
(“the New Contract”) effective from 6 January 2021. It is 
expected that the highest amount per year receivable 
from the AA will be no more than HK$130 million under 
the New Contract. 

The New Contract contains provisions relating to the 
operation and maintenance by the Company of the 
System and the carrying out by the Company of certain 
specified services in respect of the System, they include 
the following:

•  provisions stating that the duration of the New 

Contract shall be seven years from 6 January 2021 up to 
and including 5 January 2028;

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REPORT OF THE MEMBERS OF THE BOARD•  provisions relating to the performance of scheduled 
maintenance works and overhaul of the System by  
the Company;

•  provisions relating to monitoring the System for any 

breakdown and the Company providing repair services 
where necessary;

•  provisions relating to the standards to which the 

Company must operate the System;

•  provisions relating to the carrying out by the Company 
(as additional services), in certain circumstances, of 
upgrade work on the System; and

•  provisions of operational training and corresponding 

qualifications to the AA’s personnel.

C2  Subcontractor Warranty to the AA 

On 18 May 2018, the Company provided a sub-contractor 
warranty to the AA as a result of obtaining a subcontract 
from Niigata Transys Co., Ltd. (“NTS”) for the modification 
works of the existing System for a seven-year period, 
effective from 25 September 2017 (the “Subcontract”). It 
is expected that the highest amount per year receivable 
from NTS will be no more than HK$60 million.

The Subcontract contains provisions covering the 
provision and modification of the power distribution, 
communication and control subsystems in respect of the 
System, which includes the following:

•  modification of the existing System for its extension to 
the new Automated People Mover Interchange Station;

•  provision of related electrical and mechanical 
systems, including power distribution system, 
telecommunication systems and maintenance 
equipment; and

• 

relocation of existing maintenance equipment to the 
new Automated People Mover depot.

D  Project Agreement for the Financing, Design, 
Construction and Operation of the West Island Line

The Project Agreement for the Financing, Design, 
Construction and Operation of the West Island Line  
(the “WIL Project Agreement”) was entered into on  
13 July 2009 between the Company and the Secretary for 
Transport and Housing for and on behalf of Government.

The WIL Project Agreement contains provisions for 
the financing of and the carrying out, or procuring the 
carrying out, of the design, construction, completion, 

testing and commissioning by the Company of the 
railway works required in order to bring the West 
Island Line into operation in accordance with the MTR 
Ordinance, the Operating Agreement between the 
Company and the Secretary for Transport and Housing 
for and on behalf of Government dated 9 August 2007 
and the WIL Project Agreement. The West Island Line will 
be owned, operated and maintained by the Company for 
its own account for the period of the Company’s railway 
franchise. The final payment certificate was issued on  
28 June 2019.

The WIL Project Agreement includes provisions in  
relation to:

•  payment by Government of HK$12,252 million to 
the Company in consideration of the Company’s 
obligations under the WIL Project Agreement, such sum 
constituting funding support from Government for the 
Company to implement the West Island Line project;

•  within 24 months of commercial operations 

commencing on the West Island Line on a revenue 
earning basis and providing scheduled transport for 
the public (which period was extended to no later 
than 30 June 2018 by a supplemental agreement 
between the Company and Government dated  
23 December 2016, further extended for a period 
ended on or before 31 March 2019 by a second 
supplemental agreement between the Company 
and Government dated 29 June 2018, and further 
extended for a period ended on 30 June 2019 by a 
third supplemental agreement between the Company 
and Government dated 29 March 2019), payment 
by the Company to Government of any “Repayment 
Amounts” for any over-estimation of certain capital 
expenditure, price escalation costs, land costs and 
the amount of contingency in relation to the railway 
works and reprovisioning, remedial and improvement 
works (together with interest);

the design, construction and completion of the 
associated reprovisioning, remedial and improvement 
works (the cost of which shall be the responsibility 
of the Company) and the associated essential public 
infrastructure works (the cost of which shall be the 
responsibility of Government);

the Company’s responsibility for costs relating to 
land acquisition, clearance and related costs arising 
from the implementation of the West Island Line 

• 

• 

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compensation by third parties) and all costs, expenses 
and other amounts incurred or paid by the Lands 
Department pursuant to the involvement of the Lands 
Department in connection with the implementation 
of the West Island Line project; and

• 

the Company carrying out measures specified in 
the environmental impact assessment and the 
environmental permit issued by Government to 
the Company in relation to the West Island Line on 
12 January 2009.

III 

 Continuing Connected Transactions 
relating to the Operation of the High 
Speed Rail (formerly known as the 
Express Rail Link)

The following disclosures, in paragraphs A and B below 
of this section (together, the “Continuing Connected 
Transactions relating to the Operation of the High Speed 
Rail”), are made in accordance with the conditions of the 
Waiver, the Merger-related Waiver and Rule 14A.71 of the 
Listing Rules.

A  Amendment Operating Agreement 

On 23 August 2018, the Company and the Secretary for 
Transport and Housing, for and on behalf of Government, 
entered into the Amendment Operating Agreement 
(the “AOA”) to amend and supplement the Integrated 
Operating Agreement dated 9 August 2007 (as described 
in paragraph D of the section headed “Additional 
Information in respect of the Rail Merger” on page 181, as 
amended (“Existing Integrated Operating Agreement”), 
in order to prescribe the operational requirements that 
will apply to the High Speed Rail. The intent and effect 
of the AOA is that the operational requirements that are 
applicable to the existing railway network will apply in 
substantially the same manner to the High Speed Rail, 
save where any amendments are necessary to reflect the 
particular characteristics of, and arrangements for, the 
High Speed Rail.

The AOA is an “operating agreement” for the purposes of 
the MTR Ordinance, forms part of the legal and regulatory 
regime for the operation of railways in Hong Kong and is 
required for the purposes of the MTR Ordinance so that 
the High Speed Rail is properly regulated under the  
MTR Ordinance.

Principal Terms of the AOA are as follows:

The terms of the AOA are based substantially on the terms 
of the Existing Integrated Operating Agreement. The AOA 
has taken effect on 23 September 2018 (the “Commercial 
Operation Date (High Speed Rail)”) and will expire at 
the same time as the Supplemental Service Concession 
Agreement (the “SSCA”) entered into between the 
Company and KCRC on 23 August 2018.

Certain principal terms of the AOA that are specific to the 
High Speed Rail include:

•  obligations on the Company to maintain specific 

performance requirements in relation to train service 
delivery, ticket machine reliability, ticket-gate reliability 
and escalators and passenger lifts reliability;

•  obligations on the Company to publish specific 

customer services pledges in relation to train service 
delivery, ticket machine reliability, ticket-gate reliability, 
escalators and passenger lifts reliability, temperature 
and ventilation levels, railway cleanliness (relating only 
to the Company’s High Speed Rail trains) and passenger 
enquiry response time;

•  obligations in relation to the carrying out of the 

maintenance of the Company’s High Speed Rail trains 
outside Hong Kong;

•  obligations on the Company to carry out design 

checks and tests to verify that the Mainland operator’s 
High Speed Rail trains are compatible with the 
Company’s infrastructure and can run on the High 
Speed Rail safely;

• 

establishing procedures with the Mainland operator for 
approving the Mainland operator’s trains to run on the 
High Speed Rail safely and for informing Government 
of the modification of any such trains;

•  developing and maintaining a training qualification 

system for drivers of High Speed Rail trains;

• 

• 

facilitating the carrying out of inspections by the 
railway inspector, including liaising with the Mainland 
operator for this purpose, where necessary;

security obligations in relation to maintaining the 
integrity and security of the boundaries of the Mainland 
Port Area and the Cross-Boundary Restricted Area; and

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REPORT OF THE MEMBERS OF THE BOARD•  mechanisms and Government approval procedures 
for setting fares for High Speed Rail train journeys, 
including that:

(i)  a revocation of the Company’s franchise under the 
MTR Ordinance in whole or in respect of the High 
Speed Rail; and

(i)  prior to the Commercial Operation Date (High 

(ii)  the date falling immediately before the tenth 

Speed Rail), the Company will seek prior written 
consent from Government before setting the fares 
for the various available High Speed Rail ticket 
types; and

(ii)  thereafter, fares cannot be adjusted, introduced or 
withdrawn without the prior consent of Government.

B 

Supplemental Service Concession Agreement 

On 23 August 2018, the Company and KCRC entered 
into the SSCA to supplement the Service Concession 
Agreement dated 9 August 2007 (as described in 
paragraph B of the section headed “Additional Information 
in respect of the Rail Merger” on pages 180 and 181) (the 
“Existing Service Concession Agreement”) in order for 
KCRC to grant a concession to the Company in respect 
of the High Speed Rail and to prescribe the operational 
and financial requirements that will apply to the High 
Speed Rail. The intent and effect of the SSCA is that the 
operational requirements that are applicable to the 
Company’s operation of the existing KCRC railway system 
will apply in substantially the same manner to the High 
Speed Rail, save where any amendments are necessary to 
reflect the particular characteristics of, and arrangements 
for, the High Speed Rail. The financial provisions in the 
SSCA have been designed to reflect the provisions of the 
Existing Integrated Operating Agreement that relate to 
new concession projects, such as the High Speed Rail 
subject as set out below.

The SSCA is a “service concession agreement” for the 
purposes of the MTR Ordinance, forms part of the legal 
and regulatory regime for the operation of railways in 
Hong Kong and is required for the purposes of the MTR 
Ordinance so that the High Speed Rail is properly regulated 
under the MTR Ordinance.

Principal Terms of the SSCA

The terms of the SSCA are based substantially on the terms 
of the Existing Service Concession Agreement. The operating 
period with respect to the High Speed Rail has commenced 
on the Commercial Operation Date (High Speed Rail) and 
will terminate automatically on the earlier of:

anniversary of the Commercial Operation Date (High 
Speed Rail), but may be extended subject to further 
negotiation between the Company and KCRC in 
accordance with the mechanism set out in the SSCA, 
in which case it shall terminate on such other date 
as is agreed between the Company and KCRC (the 
“Concession Period (High Speed Rail)”).

Certain principal terms of the SSCA that are specific to the 
High Speed Rail include:

•  Additional concession payments for the High Speed Rail

(i)  General

The additional concession payments to be 
made by the Company to KCRC and by KCRC to 
the Company in respect of the High Speed Rail 
(described below) have been designed to reflect 
the requirements under the Existing Integrated 
Operating Agreement, inter alia, for the Company 
to retain 10% of the currently expected positive 
discounted net cash flow from the operation 
of the High Speed Rail (being discounted at 
a discount rate which reflects the Company’s 
commercial rate of return in relation to the High 
Speed Rail).

The SSCA provides for the fixed annual payments 
and variable annual payments structure for the 
additional concession payments, to reflect the 
current concession payments structure for the 
existing KCRC system under the Existing Service 
Concession Agreement.

The additional concession payments for the 
High Speed Rail are in addition to, and do not 
replace, the payments made in respect of the 
existing KCRC system under the Existing Service 
Concession Agreement.

(ii)  Variable annual payments

The variable annual payments (being payments 
by the Company to KCRC) will be calculated in 
the same manner prescribed under the Existing 
Service Concession Agreement whereby the 

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisCompany pays to KCRC, for each financial year, 
a certain percentage of the revenue generated 
from the KCRC system (being 35% for revenues 
generated from the KCRC system that are beyond 
the first HK$7.5 billion). For the purposes of 
calculating the variable annual payments, the 
revenue generated from the KCRC system shall 
include the actual revenue from the High Speed 
Rail fares received or retained by the Company 
and revenue derived from businesses related to 
the High Speed Rail which may include, without 
limitation, advertising, telecommunications, duty 
free and kiosk rental.

(iii) Fixed annual payments for the High Speed Rail

In light of the variable annual payments described 
in paragraph (ii) above and in order for the 
Company to be able to retain 10% of the currently 
expected positive discounted net cash flow from 
the operation of the High Speed Rail as described 
above, the fixed annual payments shall comprise 
payments from KCRC to the Company which, 
in aggregate, over the Concession Period (High 
Speed Rail), will be equal to HK$7,965 million.

These fixed annual payments shall be without 
prejudice to the Company’s obligation to pay the 
fixed annual payments of HK$750 million each 
financial year to KCRC under the Existing Service 
Concession Agreement.

•  Revenue-related arrangements

In addition, the SSCA contains the following revenue-
related arrangements:

(i)  Patronage adjustment

In respect of actual deviations from the current 
patronage projections for the High Speed Rail:

(a)  any excess or shortfall in actual patronage of 

up to 15% in relation to the currently projected 
patronage for the High Speed Rail will be 
borne by the Company; and

(b)  any excess or shortfall in actual patronage 

greater than 15% in relation to the currently 
projected patronage for the High Speed Rail 
will be borne between the Company and KCRC 
in the proportions of 30% by the Company and 
70% by KCRC.

(ii)  Incremental revenue adjustment

In respect of actual deviations from the currently 
projected patronage for the Company’s existing 
cross-boundary services to and from Lo Wu and 
Lok Ma Chau, and the existing intercity service, the 
Company may receive two payments from KCRC 
(in respect of the period from and including the 
Commercial Operation Date (High Speed Rail) up 
to and including 31 December 2023 and in respect 
of the period from and including 1 January 2024 
up to and including the day falling immediately 
before the tenth anniversary of the Commercial 
Operation Date (High Speed Rail), respectively) 
and which will be capped at HK$500 million and 
HK$1,000 million, respectively.

(iii) Mainland discount programme loss

In respect of revenue loss resulting from the 
Mainland Student Ticket Discount and the 
Mainland Disabled Military/Police Officer Discount 
programmes adopted by the Mainland operator, the 
Company will receive reimbursement payments from 
KCRC on an annual basis.

KCRC and the Company will also discuss in good 
faith similar reimbursement arrangements should 
the Mainland operator introduce any other discount 
programmes in future.

(iv) Service fees subsidy

In respect of the proportion of the service fee 
charged in respect of tickets sold at West Kowloon 
Station for journeys originating from and terminating 
at any railway station in the Mainland which 
Government has directed should be borne by the 
Company, the Company will receive reimbursement 
payments from KCRC on an annual basis.

•  Pre-operating costs reimbursements

In addition, KCRC shall reimburse the Company for 
the pre-operating costs that are agreed between 
the Company and KCRC, being costs and expenses 
reasonably incurred by the Company prior to the 
Commercial Operation Date (High Speed Rail) that 
satisfy all of the following criteria:

(i)  that directly resulted from the planning and 

commencement of the operation of the relevant 
High Speed Rail assets;

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REPORT OF THE MEMBERS OF THE BOARD(ii)  that have not already been paid, and will not be 
paid or payable, by Government to the Company 
under any relevant agreement or which the 
Company and Government otherwise agree in 
writing should be treated as a pre-operating cost;

(iii) that are not covered in any of the payments to be 
made by KCRC to the Company under the SSCA; and

(iv) that fall within certain other types of agreed costs 
and expenses in connection with the operation 
of the High Speed Rail (including, mobilisation 
activities in preparation for the opening of the 
High Speed Rail and trial operations prior to the 
opening of the High Speed Rail, and other items as 
may be agreed between KCRC and the Company).

• 

Equalisation payment

If the franchise is revoked by Government prior 
to 31 December 2023, KCRC is required to make 
a payment to the Company of an amount that is 
equivalent to the aggregate fixed annual payment 
payable by KCRC over the ten-year life of the 
concession, reduced pro rata to take account of 
the time at which termination occurs, and less any 
amounts of the fixed annual payment already paid 
to the Company. The intention of this equalisation 
payment is to ensure that the Company is partly 
protected in the event of early termination of the 
concession in respect of the High Speed Rail.

•  High Speed Rail services

The Company is obliged to operate the High Speed 
Rail during the Concession Period (High Speed Rail) 
to the standards prescribed in the MTR Ordinance 
and the Existing Operating Agreement (subject 
as otherwise stated herein). The Company is not 
regarded as having failed to meet a requirement 
under the MTR Ordinance or the Existing Integrated 
Operating Agreement if the failure has resulted from 
anything done or omitted to be done by the Mainland 
operator, any Mainland authority or persons directly 
under their control.

•  Return requirements

If the Concession Period (High Speed Rail) expires  
or is terminated, the Company shall, at no cost to  
KCRC, redeliver possession of the High Speed Rail  
concession property.

IV 

 Continuing Connected Transactions 
relating to the Operation of the First 
Phase of the Tuen Ma Line

The following disclosures, in paragraphs A and B below 
of this section (together, the “Continuing Connected 
Transactions relating to the Operation of the first phase 
of the Tuen Ma Line”), are made in accordance with the 
conditions of the Waiver, the Merger-related Waiver and 
Rule 14A.71 of the Listing Rules.

A  Amendment Operating Agreement and 
Supplemental Operating Agreement 

On 11 February 2020, the Company and the Secretary for 
Transport and Housing, for and on behalf of Government, 
entered into the Amendment Operating Agreement 
(“TML1 AOA”) and the Company and the Commissioner 
for Transport, for and on behalf of Government, entered 
into the Supplemental Operating Agreement (“TML1 
SOA”) to amend and supplement, respectively, the 
Existing Integrated Operating Agreement in order to 
prescribe the operational requirements, such as service 
standards, that will apply to the first phase of the Tuen 
Ma Line (“TML1”) which shall extend the existing Ma 
On Shan Railway from Tai Wai to Kai Tak with two new 
stations at Hin Keng and Kai Tak, and an interchange 
station at Diamond Hill. The intent and effect of the TML1 
AOA and the TML1 SOA together is that the operational 
requirements that are applicable to the existing railway 
network will apply in substantially the same manner  
to TML1.

The TML1 AOA and the TML1 SOA are each an “operating 
agreement” for the purposes of the MTR Ordinance, form 
part of the legal and regulatory regime for the operation 
of railways in Hong Kong and are required for the 
purposes of the MTR Ordinance so that TML1 is properly 
regulated under the MTR Ordinance.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe principal terms of the TML1 AOA and the TML1 SOA 
have the effect of bringing TML1 within the legal and 
regulatory regime for the operation of railways in Hong 
Kong contained in the Existing Integrated Operating 
Agreement, as explained above. The amendments  
under the TML1 AOA and the TML1 SOA took effect on  
14 February 2020.

B 

Supplemental Service Concession Agreement 

On 11 February 2020, the Company and KCRC entered 
into the Supplemental Service Concession Agreement 
No. 2 (“TML1 SSCA”) relating to TML1, to supplement 
the Existing Service Concession Agreement in order 
for KCRC to grant a concession to the Company in 
respect of TML1 and to prescribe the operational and 
financial requirements that will apply to TML1. The intent 
and effect of the TML1 SSCA is that the operational 
requirements that are applicable to the Company’s 
operation of the existing KCRC railway system will 
apply in substantially the same manner to TML1, save 
where any amendments are necessary to reflect the 
particular characteristics of, and arrangements for, 
TML1. The financial provisions in the TML1 SSCA have 
been designed to reflect the principles contained in the 
Existing Integrated Operating Agreement that relate to 
new concession projects, such as TML1 (as referred to in 
paragraph A above of this section) other than as set  
out below.

The TML1 SSCA is a “service concession agreement” for 
the purposes of the MTR Ordinance, forming part of the 
legal and regulatory regime for the operation of railways 
in Hong Kong, and is required for the purposes of the MTR 
Ordinance so that TML1 is properly regulated under the 
MTR Ordinance.

Principal Terms of the TML1 SSCA

The terms of the TML1 SSCA are based substantially on 
the terms of the Existing Service Concession Agreement, 
as explained above. The TML1 SSCA was made on  
11 February 2020 and the term of the service concession 
and licence granted by KCRC to the Company pursuant 
to the terms of the TML1 SSCA and the commercial 
operation of TML1 commenced on 14 February 2020 (the 
“New Project Effective Date (TML1)”), which will terminate 
automatically on and from the earlier of (being the 
“Termination Date (TML1)”):

(i)   the effective date of the revocation of the franchise 
pursuant to the MTR Ordinance as it relates to the 
KCRC railway; 

(ii)  the effective date of the withdrawal or revocation 

of the permission by the Director of Lands pursuant 
to the vesting deed entered into between KCRC and 
Government as well as the revocation of the franchise 
pursuant to the MTR Ordinance as it relates to TML1;

(iii)  the first date of commissioning and commercial 

operation of the entire Tuen Ma Line (“TML2”) to be 
designated by Government under a new supplemental 
service concession agreement for TML2 (which shall 
supersede and replace the TML1 SSCA); and

(iv) the day falling immediately before the second 

anniversary of the New Project Effective Date (TML1), 
or such later date as each of the Company, KCRC 
and Government may agree in a written agreement 
by no later than the date falling one month prior to 
the second anniversary of the New Project Effective 
Date (TML1) or prior to the last extended date (where 
applicable) (“Natural Expiry Date (TML1)”).

Certain principal terms of the TML1 SSCA that are specific 
to TML1 include:

•  Concession payments

(i)  Variable annual payments

The variable annual payments (being payments 
by the Company to KCRC) will be calculated in 
the same manner prescribed under the Existing 
Service Concession Agreement whereby the 
Company pays to KCRC, for each financial year, 
a certain percentage of the revenue generated 
from the KCRC system (being 35% for revenues 
generated from the KCRC system that are 
beyond the first HK$7.5 billion). For the purposes 
of calculating the variable annual payments, 
the revenue generated from the KCRC system 
shall include the actual revenue from the TML1 
fares received or retained by the Company and 
revenue derived from businesses related to 
TML1 which may include, without limitation, 
telecommunications and kiosk rental.

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REPORT OF THE MEMBERS OF THE BOARD 
 
 
(ii)  Fixed annual payments for TML1

In light of the variable annual payments described 
above and in order for the Company to be able to 
earn a commercial return as described above, the 
fixed annual payments for TML1 shall comprise 
payments from KCRC to the Company which, in 
aggregate over the period commencing on the 
New Project Effective Date (TML1) and ending 
on the day prior to the Termination Date (TML1) 
(“Concession Period (TML1)”) and assuming that 
the Concession Period (TML1) terminates on 
the Natural Expiry Date (TML1), will be equal to 
HK$465 million. These fixed annual payments  
shall be without prejudice to the Company’s 
obligation to pay the fixed annual payments of 
HK$750 million each financial year to KCRC under 
the Existing Service Concession Agreement.

•  A new supplemental service concession agreement 

for TML2

On and from the date of the TML1 SSCA, to and 
including the date that is four months before the 
Natural Expiry Date (TML1) (prior to any extension or 
otherwise after such extension(s) as agreed in writing 
by the Company, KCRC and Government for the 
purposes of this end date), Government, the Company 
and KCRC shall commence exclusive negotiations 
in good faith with a view to agreeing the terms of a 
supplemental service concession agreement for TML2 
which shall, in accordance with the Existing Integrated 
Operating Agreement, enable the Company to earn 
a commercial rate of return from its operation of 
TML2 (and that new supplemental service concession 
agreement for TML2 is intended to replace the  
TML1 SSCA).

•  Return requirements

If the Concession Period (TML1) expires or is 
terminated, and no supplemental service concession 
agreement is entered into for TML2, the Company 
shall, at no cost to KCRC, redeliver possession of the 
TML1 concession property.

V 

 Non-Governmental Continuing 
Connected Transaction

The following disclosure (the “Non-Governmental 
Continuing Connected Transaction”) is made in 
accordance with Rule 14A.71 of the Listing Rules.

Contract 903 between the Company and LCAL 
relating to certain works on the South Island  
Line (East) 

As explained above, LCAL is a “connected person” of 
the Company within the meaning of Chapter 14A of the 
Listing Rules. Contract 903 (as defined below) is therefore 
a “continuing connected transaction” within the meaning 
of Rule 14A.31 of the Listing Rules.

On 17 May 2011, the Company and LCAL entered into 
Contract 903 (as amended by supplementary agreement 
no. 1 on 14 November 2014 and supplementary 
agreement no. 2 on 8 October 2020) (the “Contract 903”) 
for the construction of certain works relating to the 
Aberdeen Channel Bridge, Wong Chuk Hang Station and 
Ocean Park Station in respect of the South Island Line 
(East) (the “Contract 903 Works”).

Contract 903 is in substantially the same form as the 
Company’s standard conditions of contract for target cost 
construction and contains the following provisions:

• 

• 

the principal obligation of LCAL under Contract 903 is 
the construction of the Contract 903 Works;

LCAL shall indemnify the Company against any loss 
or expense sustained by the Company and against 
all losses and claims in respect of death or injuries or 
damage to any person or property whatsoever which 
may arise out of or in consequence of the execution 
of the Contract 903 Works and against all claims, 
proceedings, damages, costs, charges and expenses 
whatsoever in respect of or in relation thereto, 
except for compensation or damages related to the 
permanent use or occupation of land by the Contract 
903 Works, or the right of the Company to execute 
the Contract 903 Works on any part of the land, or 
on account of any negligence by the Company, its 
agents, servants or other contractors, not being 
employed by LCAL;

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• 

• 

• 

• 

• 

• 

LCAL shall indemnify the Company against all 
damages and compensation and against all 
claims, demands, proceedings, costs, charges and 
expenses whatsoever in respect of any damages 
or compensation payable at law in respect of or in 
consequence of any accident, injury or illness to any 
workman or other person in the employment of LCAL 
or its sub-contractors or suppliers arising out of and in 
the course of such employment;

LCAL shall effect and maintain insurance with a limit 
of not less than HK$200 million in relation to certain of 
its liabilities;

a bond issued by Chartis Insurance Hong Kong 
Limited has been provided to the Company in respect 
of the obligations of LCAL under Contract 903;

LCAL’s liability to indemnify the Company is reduced 
proportionally to the extent that any act or neglect 
of the Company, the Engineer or any other person 
employed by the Company in connection with 
the Contract 903 Works, their respective agents, 
employees or representatives, may have contributed 
to the relevant death, illness, or damage. The total 
liability of LCAL to the Company for all damages 
(liquidated damages and general) for delay shall not 
exceed 10% of the target cost plus fees as calculated 
under Contract 903;

the total amount payable by the Company to LCAL 
under Contract 903 includes costs for the Contract 903 
Works and fees to LCAL. From time to time the scope 
of the Contract 903 Works may vary and the Company 
will be obliged to revise the fees payable to LCAL in 
accordance with the terms of the Contract;

the Company is obliged to pay the costs for the 
Contract 903 Works to LCAL on a scheduled basis 
set out in Contract 903. If the final total cost of the 
Contract 903 Works exceeds or is less than the target 
cost for the Works, the deficit or, as the case may 
be, the excess will be borne by or, as the case may 
be, distributed to the Company and LCAL on a basis 
calculated in accordance with Contract 903;

• 

the maximum aggregate amount payable annually 
by the Company under Contract 903 is approximately 
HK$1,400 million. As payments by the Company 

to LCAL are paid on a scheduled basis as set out in 
Contract 903, the maximum aggregate annual amount 
is set by reference to the highest amount payable by 
the Company in any given year under such schedule; 

• 

• 

the Company is obliged to effect “Contractor’s All 
Risks” and “Third Party Liability” insurance with a third 
party liability limit of not less than HK$700 million. 
In addition, LCAL has agreed to separately purchase 
additional cover for “Third Party Liability” insurance in 
the amount of HK$3,638 million; and

the Company may at any time, by giving 30 days’ 
notice in writing to LCAL, terminate Contract 903 but 
without prejudice to any claims by the Company for 
breach of contract.

The final payment certificate of Contract 903 was issued 
to LCAL and payment was settled in September 2020. 
The final account price for Contract 903 was settled and 
agreed between the Company and LCAL, and the bond 
issued by Chartis Insurance Hong Kong Limited was 
returned to LCAL in October 2020. 

In relation to the Merger-related Continuing Connected 
Transactions, the Non Merger-related Continuing 
Connected Transactions, the Continuing Connected 
Transactions relating to the Operation of the High 
Speed Rail, the Continuing Connected Transactions 
relating to the Operation of the first phase of the 
Tuen Ma Line and the Non-Governmental Continuing 
Connected Transaction (collectively “Transactions”) and 
in accordance with (i) in the case of the Merger-related 
Continuing Connected Transactions, paragraph B(I)(i) 
of the Merger-related Waiver; (ii) in the case of the Non 
Merger-related Continuing Connected Transactions, 
paragraph B(I)(iii)(a) of the Waiver; (iii) in the case of 
the Continuing Connected Transactions relating to the 
Operation of the High Speed Rail, paragraph B(I)(i) of 
the Merger-related Waiver and paragraph B(I)(iii)(a) of 
the Waiver; (iv) in the case of the Continuing Connected 
Transactions relating to the Operation of the first phase of 
the Tuen Ma Line, paragraph B(I)(i) of the Merger-related 
Waiver and paragraph B(I)(iii)(a) of the Waiver; and (v) in 
the case of the Non-Governmental Continuing Connected 
Transaction, Rule 14A.55 of the Listing Rules, the 
Company confirms that the Independent Non-executive 

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REPORT OF THE MEMBERS OF THE BOARDDirectors of the Company have reviewed and confirmed 
that each of the Transactions was entered into: 

in the case of the Non-Governmental Continuing 
Connected Transaction, in addition, that: 

(1)  in the ordinary and usual course of business (within 
the meaning of the Listing Rules) of the Group;

(2)  on normal commercial terms or better (within the 

meaning of the Listing Rules); and

(3)  according to the agreement governing them on terms 
that are fair and reasonable and in the interests of the 
Company’s shareholders as a whole.

The Company has engaged the auditors of the Company 
to report on the Transactions in accordance with Hong 
Kong Standard on Assurance Engagements 3000 (Revised) 
“Assurance Engagements Other Than Audits or Reviews 
of Historical Financial Information” and with reference 
to Practice Note 740 “Auditor’s Letter on Continuing 
Connected Transactions under the Hong Kong Listing 
Rules” issued by the Hong Kong Institute of Certified 
Public Accountants. In accordance with (i) in the case of 
the Merger-related Continuing Connected Transactions, 
paragraph B(I)(ii) of the Merger-related Waiver; (ii) in the 
case of the Non Merger-related Continuing Connected 
Transactions, paragraph B(I)(iii)(b) of the Waiver; (iii) in the 
case of the Continuing Connected Transactions relating 
to the Operation of the High Speed Rail, paragraph B(I)(ii) 
of the Merger-related Waiver and paragraph B(I)(iii)(b) of 
the Waiver; (iv) in the case of the Continuing Connected 
Transactions relating to the Operation of the first phase of 
the Tuen Ma Line, paragraph B(I)(ii) of the Merger-related 
Waiver and paragraph B(I)(iii)(b) of the Waiver; and (v) in 
the case of the Non-Governmental Continuing Connected 
Transaction, Rule 14A.56 of the Listing Rules, the auditors 
have provided a letter to the Board confirming that:

(a)  nothing has come to their attention that causes them 
to believe that any of the Transactions has not been 
approved by the Board;

(b)  nothing has come to their attention that causes them 

to believe that any of the Transactions was not entered 
into, in all material respects, in accordance with the 
relevant agreements governing such transactions; and

(c)  for transactions involving the provision of goods or 
services by the Group, nothing has come to their 
attention that causes them to believe that such 
transactions were not, in all material respects, in 
accordance with the pricing policies of the Group; and 

(d)  with respect to the aggregate amount of each of such 
transactions, nothing has come to their attention 
that causes them to believe that such transactions 
have exceeded the relevant annual caps as set by the 
Company in respect of each of such transactions.

Additional Information in respect of the 
Rail Merger 
The Rail Merger consisted of a number of separate 
agreements, each of which was detailed in the circular 
issued by the Company on 3 September 2007 in 
connection with the Rail Merger, and which together 
formed a complete package deal which was approved 
by the independent shareholders of the Company at an 
Extraordinary General Meeting held on 9 October 2007. The 
information set out at paragraph A below of this section 
describes the payment framework adopted in respect of 
the Rail Merger and paragraphs B to E below of this section 
set out summaries of the various agreements entered into 
by the Company in respect of the Rail Merger in addition 
to those agreements disclosed above under the heading 
“Merger-related Continuing Connected Transactions”.

A  Payments in connection with Merger-related 
Agreements

In connection with the Rail Merger, the following initial 
payments were made by the Company to KCRC on 
2 December 2007 (being the Merger Date):

• 

an upfront payment of HK$4.25 billion, payable under 
the Service Concession Agreement (as described in 
paragraph B below of this section), being the upfront 
fee for the right to operate the Service Concession (as 
defined in paragraph B below of this section) and the 
consideration for the purchased rail assets; and

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis• 

an upfront payment of HK$7.79 billion payable under 
the Merger Framework Agreement (as described on 
pages 162 to 163) in consideration for the execution 
of the Property Package Agreements (as described 
on pages 163 to 164 and in paragraph E below of this 
section) and the sale of the shares in the subsidiaries of 
KCRC (the “KCRC Subsidiaries”) that were transferred to 
the Company under the Sale and Purchase Agreement 
which was entered into on 9 August 2007 between the 
Company and KCRC.

In addition to the initial payments above, the Company 
is also required to make the following payments to KCRC 
going forward:

• 

• 

fixed annual payments of HK$750 million payable 
under the Service Concession Agreement, for the right 
to use and operate the concession property for the 
operation of the service concession, in arrears on the 
day immediately preceding each anniversary of the 
Merger Date which falls during the concession period in 
respect of the 12-month period up to and including the 
date on which such payment falls due; and

variable annual payments payable under the Service 
Concession Agreement, for the right to use and 
operate the concession property for the operation of 
the service concession, in each case, calculated on a 
tiered basis by reference to the amount of revenue 
from the KCRC system (as determined in accordance 
with the Service Concession Agreement) for each 
financial year of the Company. No variable annual 
payment is payable in respect of the first 36 months 
following the Merger Date.

As a complete package deal, other than the payment 
elements described above and unless stated otherwise in 
the relevant paragraph below in this section, no specific 
allocation was made between the various elements of the 
Rail Merger.

B 

Service Concession Agreement 

The Service Concession Agreement was entered into on  
9 August 2007 between the Company and KCRC.

The Service Concession Agreement contains provisions in 
relation to the grant and operation of a service concession 
and licence granted by KCRC to the Company (the 
“Service Concession”), including in relation to:

• 

• 

• 

• 

the grant of the Service Concession to the Company 
to access, use and operate the concession property 
(other than KCRC railway land referred to immediately 
below) to certain specified standards;

the grant of a licence to access and use certain KCRC 
railway land;

the term (being an initial period of 50 years from the 
Merger Date) of the Service Concession and redelivery 
of the KCRC system upon expiry or termination of the 
concession period. The Service Concession will end if 
the Company’s franchise relating to the KCRC railway 
is revoked;

the payments of an upfront payment of HK$4.25 billion  
and fixed annual payments and variable annual 
payments (as described in paragraph A above in  
this section);

•  KCRC remaining the legal and beneficial owner of 
the concession property as at the Merger Date and 
the Company being the legal and beneficial owner of 
certain future concession property (the “Additional 
Concession Property”);

• 

• 

• 

the regime for compensation payable by KCRC to 
the Company if Additional Concession Property is 
returned to KCRC at the end of the concession period;

the rights and restrictions of the Company and KCRC 
in relation to the concession property; and

subject to certain conditions, the Company bearing 
all risks, liabilities and/or costs whatsoever associated 
with or arising from the concession property and 
the land on which any of the concession property is 
located during the concession period.

On 23 August 2018, the Company and KCRC entered 
into the SSCA in order for KCRC to grant a concession to 
the Company in respect of the High Speed Rail and to 
prescribe the operational and financial requirements that 
will apply to the High Speed Rail. Further details are set 
out in the sub-section headed “III Continuing Connected 
Transactions relating to the Operation of the High Speed 
Rail (formerly known as the Express Rail Link)” in the 
section headed “Continuing Connected Transactions”.

On 11 February 2020, the Company and KCRC entered 
into the TML1 SSCA in order for KCRC to grant a 
concession to the Company in respect of the first phase 

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REPORT OF THE MEMBERS OF THE BOARDof the Tuen Ma Line of the Shatin to Central Link and to 
prescribe the operational and financial requirements 
that will apply to the TML1. Further details are set out 
in the sub-section headed “IV Continuing Connected 
Transactions relating to the Operation of the First Phase 
of the Tuen Ma Line” in the section headed “Continuing 
Connected Transactions”.

C 

Sale and Purchase Agreement

The Sale and Purchase Agreement was entered into on 
9 August 2007 between the Company and KCRC.

The Sale and Purchase Agreement provides the terms 
pursuant to which the Company acquired certain assets 
and contracts (the “Purchased Rail Assets”) from KCRC.

The consideration for the sale of the Purchased Rail 
Assets (excluding the shares in the KCRC Subsidiaries) 
formed part of the upfront payment of HK$4.25 billion. 
The consideration for the sale of the shares in the KCRC 
Subsidiaries (which own the Category 1A Properties 
referred to at paragraph E below in this section and act 
as property managers) formed part of the payment of 
HK$7.79 billion for the property package (as described 
in paragraph A above in this section and in paragraph E 
below in this section).

D  Operating Agreement

The Operating Agreement was entered into on 9 August 
2007 between the Company and the Secretary for 
Transport and Housing for and on behalf of Government 
as contemplated in the MTR Ordinance.

The Operating Agreement is based on the previous 
Operating Agreement which was signed on 30 June 
2000. The Operating Agreement differs from the previous 
Operating Agreement to provide for, amongst other 
things, the nature of the combined MTRC railway and 
KCRC railway.

The Operating Agreement includes terms relating to:

• 

the extension of the Company’s franchise under the 
MTR Ordinance;

• 

the design, construction and maintenance of the railway;

•  passenger services;

• 

a framework for the award of new projects and the 
operation and ownership structure of new railways;

• 

• 

the adjustment mechanism to be applied to certain of 
the Company’s fares; and

compensation which may be payable under the MTR 
Ordinance to the Company in relation to a suspension, 
expiry or termination of the franchise.

Under the Operating Agreement, the fare adjustment 
mechanism is subject to review periodically. The first of 
such reviews was undertaken in 2013 and the second was 
conducted in 2017. The Company and Government agreed 
on 16 April 2013 to amend the fare adjustment mechanism. 
On 21 March 2017, the Company announced that it and 
Government had agreed to maintain the fare adjustment 
mechanism formula and direct-drive nature of such formula, 
save for certain consequential changes as a result of the 
review of the formula having been advanced by one year. 
In addition, the wider terms of the Operating Agreement 
are subject to review every five years and such a review 
was also undertaken in 2013. As a result of such review, the 
Company and Government agreed measures in enhancing 
communication and liaison on operational arrangements.

On 23 August 2018, the Company and the Secretary for 
Transport and Housing, for and on behalf of Government, 
entered into the AOA to amend and supplement the 
Integrated Operating Agreement dated 9 August 2007, as 
amended, in order to prescribe the operational requirements 
that will apply to the High Speed Rail. Further details are set 
out in the sub-section headed “III Continuing Connected 
Transactions relating to the Operation of the High Speed 
Rail (formerly known as the Express Rail Link)” in the section 
headed “Continuing Connected Transactions”.

On 11 February 2020, the Company and the Secretary for 
Transport and Housing, for and on behalf of Government, 
entered into the TML1 AOA and the Company and 
the Commissioner for Transport, for and on behalf of 
Government, entered into the TML1 SOA to amend 
and supplement, respectively, the Existing Integrated 
Operating Agreement, in order to prescribe the operational 
requirements that will apply to the first phase of the Tuen 
Ma Line of the Shatin to Central Link. Further details are set 
out in the sub-section headed “IV Continuing Connected 
Transactions relating to the Operation of the First Phase 
of the Tuen Ma Line” in the section headed “Continuing 
Connected Transactions”.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisE  Additional Property Package Agreements

Category 1A Properties 
The Category 1A Properties are held by the KCRC 
Subsidiaries. Under the terms of the Sale and Purchase 
Agreement, the Company acquired from KCRC the shares 
in the KCRC Subsidiaries (and thereby indirectly acquired 
the “Category1A Properties”).

Category 1B Properties 
On 9 August 2007, KCRC and the Company entered into 
an agreement for sale and purchase under which KCRC 
agreed to assign certain properties (the “Category 1B 
Properties”) to the Company on the Merger Date. The 
relevant assignment was executed between KCRC and  
the Company on 2 December 2007.

Category 4 Properties
On 9 August 2007, Government entered into an 
undertaking that it would, within periods to be agreed 
between the Company and Government, offer to the 
Company a private treaty grant in respect of certain 
development sites (the “Category 4 Properties”). The 
terms of each private treaty grant shall generally be 
determined by Government, and the premium for each 
private treaty grant shall be assessed on a full market 
value basis ignoring the presence of the railway other 
than the Tin Shui Wai Terminus, Light Rail, Yuen Long, 
New Territories.

On 9 August 2007, the Company issued a letter to KCRC 
confirming that, if there should be any railway premises 
on the Category 4 Properties, the Company would assign 
the railway premises to KCRC.

Metropolis Equity Sub-participation Agreement 
The Metropolis Equity Sub-participation Agreement 
was entered into on 9 August 2007 between KCRC and 
the Company. KCRC is obliged to act on the Company’s 
instructions, and pay to the Company any distributions, 
or proceeds of sale, relating to its shareholding in 
the property management company The Metropolis 
Management Company Limited (“Metropolis”). The issued 

share capital of Metropolis is 25,500 A shares (which are 
held by KCRC) and 24,500 B shares (which are held by 
Cheung Kong Property Management Limited). Metropolis’ 
business is property management.

F  Application of Merger-related Waiver

In relation to the Operating Agreement and the Service 
Concession Agreement, pursuant to paragraph A of the 
Merger-related Waiver, the Stock Exchange granted a 
waiver to the Company from strict compliance with all 
the continuing connected transaction requirements of 
Chapter 14A of the Listing Rules.

CAPITAL AND  
REVENUE EXPENDITURE 
There are defined procedures for the appraisal, review 
and approval of major capital and revenue expenditures. 
During the year ended 31 December 2020, all project 
expenditures over 0.2% of the net assets of the Company 
and the employment of consultancy services over 0.1% of 
the net assets of the Company required the approval of 
the Board.

REPORTING AND MONITORING
There is a comprehensive budgeting system for all 
operational and business activities, with an annual budget 
approved by the Board. Monthly results of the Company’s 
operations, businesses and projects are reported against 
the budget to the Board and updated forecasts for the 
year are prepared regularly.

TREASURY MANAGEMENT
The Company’s Treasury Department operates within 
approved guidelines from the Board. It manages the 
Company’s debt portfolio with reference to the Preferred 
Financing Model which defines the preferred mix of 
financing instruments, fixed and floating rate debt, 
maturities, interest rate risks, currency exposure and 
financing horizon. The model is reviewed and refined 
periodically to reflect changes in the Company’s financing 

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REPORT OF THE MEMBERS OF THE BOARDrequirements and the market environment. Derivative 
financial instruments such as interest rate swaps and 
cross currency swaps are used only as hedging tools 
to manage the Group’s exposure to interest rate and 
currency risks. Prudent guidelines and procedures are 
in place to control the Company’s derivatives activities, 
including a comprehensive credit risk management 
system for monitoring counterparty credit exposure using 
the Value-at-Risk approach. There is also appropriate 
segregation of duties within the Company’s  
Treasury Department. 

Major financing transactions and guidelines for 
derivatives transactions, including the credit risk 
management framework, are approved at the  
Board level.

COMPUTER PROCESSING 
There are defined procedures, controls and regular quality 
reviews on the operation of computer systems to ensure 
the accuracy and completeness of financial records and 
efficiency of data processing. The Company’s computer 
centre operation and support, help desk operation and 
support services, and also software development and 
maintenance, have been certified under ISO 9001:2015. 
Disaster recovery rehearsal on critical applications is 
conducted annually. For cyber security, the Company has 
been certified with ISO 27001:2013 on the Information 
Security Management System that complies with the 
required standard for the comprehensive scope of 
IT services operation. The Corporate Cyber Security 
Committee sets the direction, strategy, and policies 
related to cyber security for the Company. It steers and 
oversees the management and performance of all matters 
relating to cyber security. Various security controls have 
been implemented and are reviewed regularly to protect 
the Company from cyber-attacks.

PERMITTED INDEMNITY 
PROVISION
Pursuant to the Articles of Association, subject to the 
statutes, the Company will indemnify every Director of 
the Company out of its own assets against any liability 
incurred by him/her in the execution of his/her office in 
defending any civil or criminal proceedings. The relevant 
Article was in force during the year ended 31 December 
2020 and on 11 March 2021 when this Report was 
approved. To ensure sufficient coverage is provided, the 
Company undertakes an annual review of the Directors’ 
and Officers’ liability insurance policy of the Company 
(the “D&O Insurance Policy”) in light of recent trends in 
the insurance market and other relevant factors. The 
D&O Insurance Policy also indemnifies the other directors 
within the Group.

GOING CONCERN 
The Consolidated Accounts on pages 190 to 270 have 
been prepared on a going concern basis. The Board has 
reviewed the Group’s budget for 2021, together with 
the longer-term forecast for the following five years and 
is satisfied that the Group has sufficient resources to 
continue as a going concern for the foreseeable future. 

AUDITORS
The retiring auditors, KPMG, have signified their 
willingness to continue in office. A resolution will be 
proposed at the forthcoming AGM to reappoint them and 
to authorise the Directors to fix their remuneration. 

For and on behalf of the Board

Gillian Elizabeth Meller
Company Secretary
Hong Kong, 11 March 2021

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisDIRECTORS OF SUBSIDIARY UNDERTAKINGS
The directors of the subsidiary undertakings of the Company during the year and up to the date of this Report (unless 
otherwise stated) are listed below:

Name 

Director 

Alternate Director

Name 

Director 

Alternate Director

Altamirano Celis, Sandra Elena
Arrowsmith, Stephen
Dr Auyeung Pak-kuen, Rex
Bailie, William Paul
Butcher, Stephen Anthony*
Chan Chi-kun
Chan Hing-keung
Chan Wai-man, Raymond*
Chan Yuen-ping*
Dr Chan Yuen Tak-fai, Dorothy
Chen Lei 
Cheng Wai-ching, Margaret*
Cheng Yan-kee
Chow Chiu-wai*
Chow Chun-ling*
Chu Fung-kuen, Margaret
Collis, Charles G.
Dalin, Bengt Carl Harald Henrik*
Damm, Bo Fredrik
Downie, Brian Francis*
Edlund, Lars Anders
Dr Ewen, Peter Ronald*
Dr Fong Ching, Eddy
Fu Oi-yu
Fung Wai-yee*
Gao Ling 
Hellners, Karl Erik Hjalmar*
Ho Ka-wa*
Holness, Nigel Graham
Hui Leung-wah, Herbert*
Jensen, Frederik Mark*
Jia Jun
Jim Kwok-wah*
Johannesson, Mats Göran
Jones, Niel L.
Jubian, Albert*
Dr Kam Chak-pui, Jacob*
King, Andrew Lewis*
Kwok Lai-kay, Lena*
Kwong Chung-hing*
Lai Ching-kai*
Lau Kwai-hin, Kenneth*
Lau Tin-shing, Adi*
Lau Wai-ming*
Dr Lee Kar-yun, Tony*
Lee Yuen-ling*
Leung Hang-kin
Leung Yiu-fai, David
Li Sau-lin, Linda*

√

√
√

√
√
√
√(Resigned)
√
√
√
√

√
√
√
√
√
√
√(Resigned)
√(Resigned)
√
√
√
√
√
√
√(Resigned)
√
√(Resigned)
√
√

√

√
√
√
√

√
√
√
√
√
√(Resigned)
√

√

√

√

√(Resigned)

√

√

√
√
√

√

Li Jerry Zhe*
Liu Chung-gay
Long, Jeremy Paul Warwick*
Lung Tze-ho*
Luo Jiancheng
McCusker, Andrew*
McKenzie, Andrew Charles*
Meller, Gillian Elizabeth*
Meyer, Peter*
Moros, Tony Antonio
Murphy, Stephen John*
Mylvaganam, Deva Rajan*
Nelson, Michael John*
Ng Yuen-fan, Hannah
Nilsson, Per Håkan Lennart*
Norris, Mark Frederick*
O’Flaherty, Raymond Anthony*
Oscarsson, Karl Johan*
Pang Hoi-hing*
Poon Kai-chung*
Quarrie, Ian Roger*
Shao Jianming
Shen Linchong
Sin Pik-kwan
Söderström, Tim Rafael
Soo Tsung Lee, Gene
Suen Yiu-tat
Tam Lup-kwan*
Tang Chi-fai, David*
Waymark, Leah Nicole
Wei Li-ping
Williams Daniel
Dr Wong Chi-yun, Allan
Wong Daniel*
Wong Ho-leung*
Wong Kin-wai*
Wong Kwan-wai, Sammy
Wong O-cheung, Ernest
Wong Ping-sau*
Wong Wing-kin*
Xia Jing
Xu Muhan*
Yam Pak-nin*
Yeung Mei-chun, Jeny*
Young Ka-fan, Glen
Yuen Lai-ki*
Yuen Lap-hang
Zhang Ling
Zhu Chunlei

√
√(Resigned)
√(Resigned)
√
√
√

√
√
√
√
√
√(Resigned)

√
√(Resigned)
√
√(Resigned)
√
√

√
√
√

√
√
√
√
√(Resigned)
√
√
√(Resigned)
√
√(Resigned)
√
√
√
√
√
√
√
√
√

√
√
√
√

√

√(Resigned)

√

√

√

√

√

√

* 

Person who serves as a director and/or an alternate director in more than one subsidiary.

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PB

REPORT OF THE MEMBERS OF THE BOARD244 31

244 32

246 33

248 34

248 35

248 36

249 37

250 38

253 39

255 40

256 41

Cash, Bank Balances and Deposits

Loans and Other Obligations

Creditors, Other Payables and Provisions

Amounts Due to Related Parties

Obligations under Service Concession

Loans from Holders of Non-controlling Interests

Income Tax in the Consolidated Statement of Financial 
Position

Share Capital, Shares Held for Executive Share Incentive 
Scheme, Company-level Movements in Components of 
Equity and Capital Management

Other Cash Flow Information

Fair Value Measurement

Share-based Payments

259 42

Retirement Schemes

260 43

Defined Benefit Retirement Scheme

263 44 Material Related Party Transactions

265 45

Commitments

268 46

269 47

270 48

Company-level Statement of Financial Position

Accounting Estimates and Judgements

Possible Impact of Amendments, New Standards and 
Interpretations Issued but Not Yet Effective for the 
Annual Accounting Year Ended 31 December 2020

270 49

Approval of the Consolidated Accounts

186 Independent Auditor’s Report

Consolidated Accounts

190 Consolidated Profit and Loss Account

191 Consolidated Statement of Comprehensive Income

192 Consolidated Statement of Financial Position

193 Consolidated Statement of Changes in Equity

194 Consolidated Cash Flow Statement

Notes to the Consolidated Accounts

195 1

195 2

207 3

208 4

209 5

209 6

209 7

210 8

210 9

Statement of Compliance

Principal Accounting Policies

Rail Merger with Kowloon-Canton Railway Corporation 
and Operating Arrangements for High Speed Rail and 
Tuen Ma Line Phase 1

Revenue from Hong Kong Transport Operations

Revenue from Hong Kong Station Commercial  
Businesses

Revenue from Hong Kong Property Rental and 
Management Businesses

Revenue and Expenses Relating to Mainland of China  
and International Subsidiaries

Revenue from Other Businesses

Segmental Information

214 10

Operating Expenses

215 11

219 12

219 13

220 14

221 15

Remuneration of Members of the Board and the 
Executive Directorate

Profit on Hong Kong Property Development

Depreciation and Amortisation

Interest and Finance Charges

Income Tax in the Consolidated Profit and Loss Account

222 16

Dividends

222 17

223 18

223 19

227 20

228 21

234 22

235 23

236 24

237 25

237 26

238 27

(Loss)/Earnings Per Share

Other Comprehensive Income

Investment Properties and Other Property, Plant and 
Equipment

Service Concession Assets

Railway Construction Projects under Entrustment by the 
HKSAR Government

Property Development in Progress

Investments in Subsidiaries

Interests in Associates and Joint Venture

Investments in Securities

Properties Held for Sale

Derivative Financial Assets and Liabilities

242 28

Stores and Spares

242 29

243 30

Debtors and Other Receivables

Amounts Due from Related Parties

PB

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185

CONTENTS OF CONSOLIDATED ACCOUNTS AND NOTESCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisIndependent auditor’s report to the members of MTR Corporation Limited
(incorporated in Hong Kong with limited liability)

Opinion
We have audited the consolidated accounts of MTR Corporation Limited (“the Company”) and its subsidiaries (“the Group”) set out on pages 190 
to 270, which comprise the consolidated statement of financial position as at 31 December 2020, the consolidated profit and loss account, the 
consolidated statement of comprehensive income, the consolidated statement of changes in equity and the consolidated cash flow statement for 
the year then ended and notes to the consolidated accounts, including a summary of significant accounting policies.

In our opinion, the consolidated accounts give a true and fair view of the consolidated financial position of the Group as at 31 December 2020 and 
of its consolidated financial performance and its consolidated cash flows for the year then ended in accordance with Hong Kong Financial Reporting 
Standards (“HKFRSs”) issued by the Hong Kong Institute of Certified Public Accountants (“HKICPA”) and have been properly prepared in compliance 
with the Hong Kong Companies Ordinance.

Basis for opinion
We conducted our audit in accordance with Hong Kong Standards on Auditing (“HKSAs”) issued by the HKICPA. Our responsibilities under those 
standards are further described in the Auditor’s responsibilities for the audit of the consolidated accounts section of our report. We are independent 
of the Group in accordance with the HKICPA’s Code of Ethics for Professional Accountants (“the Code”) and we have fulfilled our other ethical 
responsibilities in accordance with the Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the consolidated accounts of 
the current period. These matters were addressed in the context of our audit of the consolidated accounts as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

Railway construction in progress under entrustment by the HKSAR Government

Refer to note 21 to the consolidated accounts and the accounting policies in note 2AA

The key audit matter

How the matter was addressed in our audit

The Group and the Government of the Hong Kong Special Administrative 
Region (“HKSAR Government”) have entered into certain entrustment 
arrangements whereby the Group has been entrusted by the HKSAR 
Government to proceed with the planning, design, construction, testing 
and commissioning of the Hong Kong Section of the Guangzhou-Shenzhen-
Hong Kong Express Rail Link (“the HSR”) and the Shatin to Central Link (“the 
SCL”). As the HKSAR Government is the owner of both the HSR and the SCL, 
the financing of the development of these two railway lines is borne by the 
HKSAR Government, with the Group receiving project management fees. 

HSR
Pursuant to an agreement entered into with the HKSAR Government on 30 
November 2015, the Group will bear and finance project costs for the HSR 
(including the Group’s project management fees) which exceed HK$84.42 
billion and the HKSAR Government reserves the right to refer to arbitration 
the question of the Group’s liability, if any, in respect of the project costs 
borne and financed by the HKSAR Government which exceed HK$65 billion 
up to HK$84.42 billion. In the event that the Group is found to be liable under 
the relevant HSR entrustment agreements, the Group’s liability for such 
costs is currently limited to the amount of the project management fees and 
certain other additional fees received by the Group under the agreements. 

Our audit procedures in relation to railway construction in progress under 
entrustment by the HKSAR Government included the following:

•  inspecting the minutes of the relevant committees of the Group and 
discussing with management the current status of the HSR and SCL 
projects, including:

(a)  For the HSR, the forecast total project costs, assessment of contract 
claims, estimate of further internal costs to be incurred and the 
assessment of the financial implications of the project for the Group; 

(b)  For the SCL, the costs incurred to date, remaining critical milestones 
and estimated costs to complete, and further internal costs to be  
incurred and the assessment of the financial implications of the 
project for the Group;

•  assessing the design and implementation of management’s key internal 
controls over the determination of the project costs for the HSR and  
SCL projects;

•  evaluating the qualifications, experience, expertise, independence and 
objectivity of the independent expert engaged by management for  
the HSR;

In September 2018, construction of the HSR was completed following which 
commercial operations commenced. However, the total project costs can 
only be ascertained upon finalisation of all construction contracts which 
may take several years to reach agreement and settlement.

•  discussing with the independent expert the forecast total project costs 

for the HSR project and the risk of these exceeding HK$84.42 billion, and 
comparing, on a sample basis, the assessed project costs for the HSR with 
relevant underlying documentation;

Management has engaged an independent expert to provide an 
independent assessment of management’s estimate of cost to complete the 
HSR project.

•  comparing, on a sample basis, costs incurred during the current year in 

respect of the HSR and SCL with underlying contracts and interim or final 
payment certificates;

As at 31 December 2020, the Group has made a provision for project 
management costs as it estimated that the total costs to complete its 
performance obligations under the HSR entrustments are likely to exceed 
the project management fees from the HKSAR Government. No other 
provision for project costs has been made.

186

MTR Corporation

Annual Report 2020

187

INDEPENDENT AUDITOR’S REPORTRailway construction in progress under entrustment by the HKSAR Government (continued)

Refer to note 21 to the consolidated accounts and the accounting policies in note 2AA

The key audit matter

How the matter was addressed in our audit

•  inspecting the relevant entrustment agreements to ascertain project 

management fees receivable and comparing the receipt of such project 
management fees for the year with bank statements and other relevant 
documentation;

•  assessing the provisions made for the Hung Hom Incidents Related Costs 

and Project Management Costs, which are funded by the Group, by 
inspecting, on a sample basis, the relevant underlying documentation 
and, where applicable, the actual amounts incurred during the year;

•  holding discussions with management and the Group’s external legal 

advisors to assess the Group’s legal obligations and financial exposure in 
connection with the HSR and SCL projects; and

•  assessing the disclosures in the consolidated accounts in relation to 
the HSR and SCL projects with reference to the requirements of the 
prevailing accounting standards.

SCL
Towards the end of the first half of 2018, there were allegations concerning 
workmanship in relation to the Hung Hom Station extension. A commission 
of enquiry (“COI”) was set up by the HKSAR Government to investigate, 
inter-alia, certain construction works at the Hung Hom station extension. 
Subsequently, the Group advised the HKSAR Government of an insufficiency 
of construction records and certain construction issues at the Hung Hom 
North Approach Tunnel, the South Approach Tunnel and the Hung Hom 
Stabling Sidings. The terms of the COI were expanded in February 2019. A 
redacted final report from the COI was published in May 2020, in which the 
COI determined that it is satisfied that, with suitable measures completed, 
the relevant structures will be safe and fit for purpose. The management 
considered that the suitable measures for the relevant structures were 
completed during the year. 

In July 2019, the HKSAR Government accepted the Group’s 
recommendation that the Tuen Ma Line should open in phases (“Phased 
Opening”). The Group has announced that it would fund, on an interim 
and without prejudice basis, certain costs arising from the Hung Hom 
incidents and certain costs associated with the Phased Opening (“Hung 
Hom Incidents Related Costs”), which were estimated to be around HK$2 
billion in aggregate, and has charged the full amount of such estimate in its 
consolidated profit and loss account for the year ended 31 December 2019. 

In February 2020, the Group notified the HKSAR Government of the latest 
estimate of the cost to complete the SCL Project of HK$82,999 million 
including the additional project management fee payable to the Group of 
HK$1,371 million, which increased from the original estimate of HK$70,827 
million. In June 2020, the Legislative Council approved additional funding 
amounting to HK$10,801 million sought by the HKSAR Government, which 
excludes the Hung Hom Incidents Related Costs and the additional project 
management fee for the Group, and the HKSAR Government has maintained 
its position of disagreement to any increase in the project management fee. 
The Group has announced that it would continue to meet, on an interim and 
without prejudice basis, the costs of complying with its project management 
obligations under the entrustment agreements, which were estimated to be 
around HK$1,371 million (“Project Management Costs”), and has charged the 
full amount of such estimate in its consolidated profit and loss account for 
the year ended 31 December 2020.

The above matters are ongoing and the timing of their ultimate resolution 
and any further financial impact to the Group are highly uncertain at this 
stage.

In the event that the Group is found to be liable under the entrustment 
agreements, the Group’s liability is currently limited to a cap equal to the 
aggregate fees received by the Group under the relevant SCL agreements. 
However, such cap could not be relied upon if the Group were, in 
accordance with general principles of law, found to be liable for any loss 
that had been caused by the fraudulent or other dishonest conduct of its 
employees or agents.

We identified railway construction in progress under entrustment by the 
HKSAR Government as a key audit matter because the arrangements in 
respect of these railway projects are highly complex and convey rights and 
obligations on the Group which could potentially have significant financial 
implications for the Group. 

186

MTR Corporation

Annual Report 2020

187

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisValuation of investment properties (“IP”)

Refer to note 19A to the consolidated accounts and the accounting policies in note 2E(i)

The key audit matter

How the matter was addressed in our audit

The fair value of the Group’s IP as at 31 December 2020 was HK$86,058 
million, with a revaluation loss for the year ended 31 December 2020 
recorded in the consolidated profit and loss account of HK$9,190 million. 

The Group’s IP, which are mainly located in Hong Kong, principally 
comprise shopping malls and office premises.

The fair values of the Group’s IP were assessed by external property valuers 
based on independent valuations. 

We identified valuation of the Group’s IP as a key audit matter because 
of the significance of IP to the consolidated accounts and because 
the determination of the fair values involves significant judgement 
and estimation, particularly in selecting the appropriate valuation 
methodology, market yields and market rents.

Our audit procedures to assess the valuation of the Group’s IP included the 
following:

•  obtaining and inspecting the IP valuation reports prepared by the 

external property valuers;

•  evaluating the independence, qualifications, expertise and objectivity of 

the external property valuers;

•  evaluating the valuation methodologies adopted with reference to 

prevailing accounting standards and those applied by other external 
property valuers for similar property types;

•  holding discussions with management and the external property 

valuers and challenging the key assumptions and estimates adopted 
in the valuations, including prevailing market rents and market yields 
applied by comparing, on a sample basis, the key estimates adopted with 
comparable available market data; and

•  comparing the tenancy information, including occupancy rates and 

market rents, provided by the Group to the external property valuers with 
underlying contracts and documentation, on a sample basis.

Assessing potential impairment of fixed assets other than assets carried at revalued amounts

Refer to notes 19B and 20 to the consolidated accounts and the accounting policies in note 2I(ii)

The key audit matter

How the matter was addressed in our audit

The carrying value of the Group’s fixed assets other than assets carried at 
revalued amounts as at 31 December 2020 totalled HK$131,127 million and 
the related depreciation and amortisation charge for the year ended 31 
December 2020 amounted to HK$5,589 million.

The carrying values of these assets are reviewed annually by management 
for potential indicators of impairment. For assets where such indicators 
exist, management performs detailed impairment reviews, taking into 
account, inter alia, the impact of revenue assumptions and technical factors 
which may affect the expected remaining useful lives and carrying value of 
the assets.

We identified the potential impairment of fixed assets other than assets 
carried at revalued amounts as a key audit matter because the assessment 
can involve a significant degree of management judgement in determining 
the key assumptions such as expected revenue levels.

Our audit procedures to assess the potential impairment of fixed assets 
other than assets carried at revalued amounts included the following:

•  discussing indicators of impairment on fixed assets with management, 
and where such indicators were identified, evaluating management’s 
impairment assessments and the assumptions adopted therein, including 
revenue assumptions, with reference to the actual revenue levels 
achieved in the current year, future operating plans and broader city 
specific developments;

•  assessing the discount rates adopted by management in the impairment 
assessments by comparison with available financial information of other 
similar companies taking into account regional and industry specific risk 
premiums;

•  comparing the assumptions adopted in the prior year’s impairment 
assessments with actual results for the current year, investigating 
significant variances identified and considering the impact on the current 
year’s impairment assessments; and

•  performing sensitivity analyses for the discount rates applied and the 

assumptions for revenue levels adopted and considering the information 
used to derive the most sensitive assumptions and whether there were 
any indicators of management bias in their selection.

Information other than the consolidated accounts and auditor’s report thereon 
The directors are responsible for the other information. The other information comprises all the information included in the annual report, other 
than the consolidated accounts and our auditor’s report thereon.

Our opinion on the consolidated accounts does not cover the other information and we do not express any form of assurance conclusion thereon.

In connection with our audit of the consolidated accounts, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the consolidated accounts or our knowledge obtained in the audit or otherwise appears to be 
materially misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that 
fact. We have nothing to report in this regard.

Responsibilities of the directors for the consolidated accounts
The directors are responsible for the preparation of the consolidated accounts that give a true and fair view in accordance with HKFRSs issued by the 
HKICPA and the Hong Kong Companies Ordinance, and for such internal control as the directors determine is necessary to enable the preparation of 
consolidated accounts that are free from material misstatement, whether due to fraud or error.

188

MTR Corporation

Annual Report 2020

189

INDEPENDENT AUDITOR’S REPORTIn preparing the consolidated accounts, the directors are responsible for assessing the Group’s ability to continue as a going concern, disclosing, 
as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the 
Group or to cease operations, or have no realistic alternative but to do so.

The directors are assisted by the Audit Committee in discharging their responsibilities for overseeing the Group’s financial reporting process.

Auditor’s responsibilities for the audit of the consolidated accounts
Our objectives are to obtain reasonable assurance about whether the consolidated accounts as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. This report is made solely to you, as a body, in accordance 
with section 405 of the Hong Kong Companies Ordinance, and for no other purpose. We do not assume responsibility towards or accept liability to 
any other person for the contents of this report. 

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with HKSAs will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated accounts. 

As part of an audit in accordance with HKSAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

• 

• 

• 

• 

• 

• 

Identify and assess the risks of material misstatement of the consolidated accounts, whether due to fraud or error, design and perform audit 
procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of 
not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal control.

Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control.

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by 
the directors.

Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence obtained, 
whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability to continue as 
a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related 
disclosures in the consolidated accounts or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit 
evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a 
going concern.

Evaluate the overall presentation, structure and content of the consolidated accounts, including the disclosures, and whether the consolidated 
accounts represent the underlying transactions and events in a manner that achieves fair presentation.

Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to 
express an opinion on the consolidated accounts. We are responsible for the direction, supervision and performance of the group audit. We 
remain solely responsible for our audit opinion.

We communicate with the Audit Committee regarding, among other matters, the planned scope and timing of the audit and significant audit 
findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide the Audit Committee with a statement that we have complied with relevant ethical requirements regarding independence and 
communicate with them all relationships and other matters that may reasonably be thought to bear on our independence and, where applicable, 
actions taken to eliminate threats or safeguards applied.

From the matters communicated with the Audit Committee, we determine those matters that were of most significance in the audit of the 
consolidated accounts of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law 
or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be 
communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits 
of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Leung Sze Kit Roy.

KPMG

Certified Public Accountants
8th Floor, Prince’s Building
10 Chater Road
Central, Hong Kong

11 March 2021

188

MTR Corporation

Annual Report 2020

189

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis for the year ended 31 December in HK$ million

Revenue from Hong Kong transport operations
Revenue from Hong Kong station commercial businesses
Revenue from Hong Kong property rental and management businesses
Revenue from Mainland of China and international railway,  
  property rental and management subsidiaries
Revenue from other businesses

Revenue from Mainland of China property development
Total revenue
Expenses relating to Hong Kong transport operations
  – Staff costs and related expenses
  – Maintenance and related works
  – Energy and utilities
  – General and administration expenses
  – Railway support services
  – Stores and spares consumed
  – Government rent and rates
  – Other expenses

Expenses relating to Hong Kong station commercial businesses
Expenses relating to Hong Kong property rental and management businesses
Expenses relating to Mainland of China and international railway,  
  property rental and management subsidiaries
Expenses relating to other businesses

Project study and business development expenses

Expenses relating to Mainland of China property development
Operating expenses before depreciation, amortisation and  
  variable annual payment
Operating profit before Hong Kong property development,  
  depreciation, amortisation and variable annual payment
  – Arising from recurrent businesses
  – Arising from Mainland of China property development

Profit on Hong Kong property development
Operating profit before depreciation, amortisation and  
  variable annual payment
Depreciation and amortisation
Variable annual payment
Share of profit of associates and joint venture
Profit before interest, finance charges and taxation
Interest and finance charges
Investment property revaluation (loss)/gain
(Loss)/profit before taxation
Income tax
(Loss)/profit for the year
Attributable to:
  – Shareholders of the Company
  – Non-controlling interests
(Loss)/profit for the year
(Loss)/profit for the year attributable to shareholders of the Company:
  – Arising from recurrent businesses
  – Arising from property development
  – Arising from underlying businesses
  – Arising from investment property revaluation

(Loss)/earnings per share:
  – Basic
  – Diluted

The notes on pages 195 to 270 form part of the consolidated accounts.

Note

4
5
6

7
8

7

10A

7
21B(b)(iii)& 
(c)(iii)

7

2020

11,896
3,269
5,054

21,428
894
42,541
–
42,541

(6,317)
(2,085)
(1,671)
(888)
(295)
(572)
(284)
(206)
(12,318)
(509)
(850)

(20,895)
(2,496)

(279)
(37,347)
(13)

2019

19,938 
6,799 
5,137 

21,085
1,545
54,504
–
54,504

(6,489)
(2,662)
(1,841)
(1,209)
(630)
(613)
(256)
(329)
(14,029)
(680)
(851)

(19,760)
(3,557)

(276)
(39,153)
(25)

10B&C

(37,360)

(39,178)

12

13

24

14
19A

15A

17

5,194
(13)
5,181
6,491

11,672
(5,365)
(238)
605
6,674
(1,004)
(9,190)
(3,520)
(1,301)
(4,821)

(4,809)
(12)
(4,821)

(1,126)
5,507
4,381
(9,190)
(4,809)

15,351
(25)
15,326
5,707

21,033
(5,237)
(2,583)
288
13,501
(859)
1,372
14,014
(1,922)
12,092

11,932
160
12,092

4,980
5,580
10,560
1,372
11,932

(HK$0.78)
(HK$0.78)

HK$1.94
HK$1.94

190

MTR Corporation

Annual Report 2020

PB

CONSOLIDATED PROFIT AND LOSS ACCOUNTfor the year ended 31 December in HK$ million

(Loss)/profit for the year

Other comprehensive income for the year  

(after taxation and reclassification adjustments):

Items that will not be reclassified to profit or loss:

  – (Loss)/surplus on revaluation of self-occupied land and buildings

  – Remeasurement of net asset/liability of defined benefit schemes

Items that may be reclassified subsequently to profit or loss:

  – Exchange differences on translation of:

  – financial statements of subsidiaries, associates and joint venture outside Hong Kong

  – non-controlling interests

  – Cash flow hedges: net movement in hedging reserve

Total comprehensive (loss)/income for the year

Attributable to:

  – Shareholders of the Company

  – Non-controlling interests

Total comprehensive (loss)/income for the year

2020

(4,821)

2019

12,092

Note

18

(274)

752

478

1,282

13

(73)

1,222

1,700

(3,121)

(3,122)

1

(3,121)

121

730

851

(344)

(15)

244

(115)

736

12,828

12,683

145

12,828

PB

MTR Corporation

Annual Report 2020

191

The notes on pages 195 to 270 form part of the consolidated accounts.

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOMECorporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
Note

At 31 December 
2020

At 31 December 
2019

19A

19B

20

22A

24

37B

25

26

27

28

29

30

31

32A

33

37A

34

32A

35

27

36

37B

38

86,058

101,999

32,875

220,932

79

11,942

1,116

11,592

470

468

1,800

480

2,014

13,313

5,462

20,906

290,574

3,357

36,837

1,004

453

46,983

10,295

381

158

14,125

113,593 

176,981

59,666

(262)

117,384

176,788

193

176,981

91,712

102,632

31,261

225,605

77

12,022

1,948

10,359

134

386

1,245

198

1,844

11,169

3,041

21,186

289,214

3,371

33,315

2,024

2,990

36,085

10,350

408

144

13,729

102,416

186,798

58,804

(263)

128,065

186,606

192

186,798

in HK$ million

Assets

Fixed assets

 – Investment properties

 – Other property, plant and equipment

 – Service concession assets

Goodwill and property management rights

Property development in progress

Deferred expenditure

Interests in associates and joint venture

Deferred tax assets

Investments in securities

Properties held for sale

Derivative financial assets

Stores and spares

Debtors and other receivables

Amounts due from related parties

Cash, bank balances and deposits

Liabilities

Short-term loans

Creditors, other payables and provisions

Current taxation

Amounts due to related parties

Loans and other obligations

Obligations under service concession

Derivative financial liabilities

Loans from holders of non-controlling interests

Deferred tax liabilities

Net assets

Capital and reserves

Share capital

Shares held for Executive Share Incentive Scheme

Other reserves

Total equity attributable to shareholders of the Company

Non-controlling interests

Total equity

Approved and authorised for issue by the Members of the Board on 11 March 2021

Rex P K Auyeung 
Chairman 

Jacob C P Kam 
Chief Executive Officer 

Herbert L W Hui
Finance Director

The notes on pages 195 to 270 form part of the consolidated accounts.

192

MTR Corporation

Annual Report 2020

PB

CONSOLIDATED STATEMENT OF FINANCIAL POSITIONfor the year ended 31 December  
in HK$ million

Note

Share 
capital

Shares 
held for 
Executive 
Share 
Incentive 
Scheme

Fixed assets 
revaluation 
reserve

Hedging 
reserve

Employee 
share-based 
capital 
reserve

Exchange 
reserve

Retained 
profits

Total equity 
attributable to 
shareholders of 
the Company

Non-
controlling 
interests

Total 
equity

Other reserves

2020
Balance as at 1 January 2020

Changes in equity for the year ended  
  31 December 2020:

  – Loss for the year

  – Other comprehensive income  

for the year

  – Total comprehensive loss  

for the year

  – 2019 final ordinary dividend

  – Shares issued in respect of scrip  

     dividend of 2019 final  
     ordinary dividend

  – 2020 interim ordinary dividend

  – Shares issued in respect of scrip  
     dividend of 2020 interim  
     ordinary dividend

  – Shares purchased for Executive  

     Share Incentive Scheme

  – Vesting and forfeiture of  

     award shares of Executive  
     Share Incentive Scheme

  – Employee share-based payments

  – Employee share options  

     exercised

Balance as at 31 December 2020
2019
Balance as at 1 January 2019

58,804

(263)

3,936

221

160

(1,132)

124,880

186,606

192

186,798 

18

16

38A

16

38A

38B

38B

–

–

–

–

692

–

81 

–

6

–

38A

83

–

–

–

–

(2)

–

(1)

(86)

90 

–

–

–

–

(274)

(73)

(274)

(73)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

59,666

(262)

3,662

148

–

–

–

–

–

–

–

–

(94)

121

(6)

181

–

(4,809)

(4,809)

(12)

(4,821)

1,282

752 

1,687

13

1,700

1,282

–

–

–

–

–

–

–

–

(4,057)

(6,036)

 2 

(1,545)

1

–

(2)

–

–

(3,122)

(6,036)

692

(1,545)

81

(86)

–

121

77

1

–

–

–

–

–

–

–

–

(3,121)

(6,036)

692

(1,545)

81

(86)

–

121

77

150

113,243

176,788

193

176,981

57,970

(265)

3,815

(26)

142

(788)

119,591

180,439

172

180,611

Changes in equity for the year ended  
  31 December 2019:

  – Profit for the year

  – Other comprehensive income  

for the year

18

  – Total comprehensive income  

for the year

  – Amounts transferred from  
     hedging reserve to initial  
     carrying amount of  
     hedged items

  – 2018 final ordinary dividend

16

  – Shares issued in respect of scrip  

     dividend of 2018 final  
     ordinary dividend

  – 2019 interim ordinary dividend

  – Shares issued in respect of scrip  
     dividend of 2019 interim  
     ordinary dividend

  – Shares purchased for Executive  

     Share Incentive Scheme

  – Vesting and forfeiture of  

     award shares of Executive  
     Share Incentive Scheme

  – Ordinary dividends paid to  

     holders of non-controlling  

interests

  – Employee share-based payments

38A

16

38A

38B

38B

–

–

–

–

 – 

654

 – 

71

–

5

–

–

  – Employee share options  

     exercised

38A

104

–

–

–

–

–

(2)

–

(1)

(88)

93

–

–

–

–

121

121

–

244

244

–

–

–

–

–

–

–

–

–

–

3

–

–

–

–

–

–

–

–

–

Balance as at 31 December 2019

58,804 

(263)

3,936

221

–

–

–

–

–

–

–

–

–

(96)

–

122

(8)

160

–

11,932

11,932

160

12,092

(344)

730

751

(15)

736

(344)

12,662

12,683

145

12,828

–

–

–

–

–

–

–

–

–

–

–

(5,835)

2

(1,539)

1

–

(2)

–

–

–

3

(5,835)

654

(1,539)

71

(88)

–

–

122

96

–

–

–

–

–

–

–

(125)

–

–

3

(5,835)

654

(1,539)

71

(88)

–

(125)

122

96

(1,132)

124,880

186,606

192

186,798

PB

MTR Corporation

Annual Report 2020

193

The notes on pages 195 to 270 form part of the consolidated accounts.

CONSOLIDATED STATEMENT OF CHANGES IN EQUITYCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
    
 
    
 
 
 
 
 
 
 
 
 
    
 
    
 
 
 
 
 
 
 
 
 
 
 
 
    
 
for the year ended 31 December in HK$ million

Note

2020

2019

Cash flows from operating activities

Cash generated from operations

Receipt of government subsidy for Shenzhen Metro Line 4 operation

Purchase of tax reserve certificates

Current tax paid

  – Hong Kong Profits Tax paid

  – Tax paid outside Hong Kong

Net cash generated from operating activities

Cash flows from investing activities

Capital expenditure

  – Purchase of assets for Hong Kong transport and related operations

  – Hong Kong railway extension projects

  – Investment property projects and fitting out work

  – Other capital projects

Fixed and variable annual payments

Receipts in respect of property development

Payments in respect of property development

Decrease/(increase) in bank deposits with more than three months to maturity  
  when placed or pledged

Investments in associates and joint venture

Others

Net cash used in investing activities

Cash flows from financing activities

Proceeds from shares issued under share option scheme

Purchase of shares for Executive Share Incentive Scheme

Proceeds from loans and capital market instruments

Repayment of loans and capital market instruments

Interest and finance charges paid

Interest received

Capital element of lease rentals paid

Dividends paid to shareholders of the Company

Dividends paid to holders of non-controlling interests

Net cash generated from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at 1 January

Effect of exchange rate changes

39

2,548

587

(57)

(1,964)

(342)

(5,226)

(250)

(3,539)

(234)

(3,333)

8,583

(412)

3,813

(210)

133

77

(86)

26,872 

(16,495)

(1,039)

555 

(232)

(6,808)

–

Cash and cash equivalents at 31 December

31

17,120

608

(54)

(308)

(323)

772

17,043

(5,291)

(292)

(308)

(181)

(3,055)

9,175

(3,259)

(3,683)

(1,416)

(2)

(675)

(8,312)

96

(88)

11,659

(13,172)

(1,054)

370

(165)

(6,649)

(125)

2,844

2,941

8,346

592

11,879

(9,128)

(397)

8,865

(122)

8,346

The notes on pages 195 to 270 form part of the consolidated accounts.

194

MTR Corporation

Annual Report 2020

PB

CONSOLIDATED CASH FLOW STATEMENT 1  Statement of Compliance
These accounts have been prepared in compliance with the Hong Kong Companies Ordinance and the applicable disclosure provisions of the Rules 
Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited (the “Listing Rules”). These accounts have also been prepared in 
accordance with all applicable Hong Kong Financial Reporting Standards (“HKFRSs”), which collective term includes all applicable individual Hong 
Kong Financial Reporting Standards, Hong Kong Accounting Standards (“HKASs”) and Interpretations issued by the Hong Kong Institute of Certified 
Public Accountants (“HKICPA”), and accounting principles generally accepted in Hong Kong. The HKFRSs are fully converged with International 
Financial Reporting Standards in all material respects. A summary of the principal accounting policies adopted by the Group is set out in note 2.

The HKICPA has issued certain amendments to HKFRSs that are first effective or available for early adoption for accounting periods beginning on or 
after 1 January 2020. None of these have had a material effect on how the Group’s results and financial position for the current or prior periods have 
been prepared or presented in this annual report. The Group has not applied any new standard or amendment to standards that is not yet effective 
for the current accounting period (note 48).

2  Principal Accounting Policies
A  Basis of Preparation of the Consolidated Accounts
(i) 
liabilities are stated at their fair value as explained in the accounting policies set out below:

The measurement basis used in the preparation of the consolidated accounts is the historical cost basis except that the following assets and 

• 
• 
• 
• 

investment properties (note 2E(i));

self-occupied buildings (note 2E(ii));

investments in securities (note 2O); and

derivative financial instruments (note 2V).

(ii) 
The preparation of the consolidated accounts in conformity with HKFRSs requires management to make judgements, estimates and 
assumptions that affect the application of policies and reported amounts of assets, liabilities, income and expenditure. The estimates and associated 
assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results 
of which form the basis of making the judgements and estimations about carrying values of assets and liabilities that are not readily apparent from 
other sources. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in 
which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both 
current and future periods.

Judgements made by management in the application of HKFRSs that have significant effect on the consolidated accounts and estimates are 
discussed in note 47.

B  Basis of Consolidation
The consolidated accounts include the accounts of the Company and its subsidiaries (together referred to as the “Group”) and the Group’s interest 
in associates and joint venture (note 2D) made up to 31 December each year. The results of subsidiaries acquired or disposed of during the year are 
included in the consolidated profit and loss account from or to the date of their acquisition or disposal, as appropriate.

Subsidiaries and Non-controlling Interests

C 
Subsidiaries are entities controlled by the Group. The Group controls an entity when it is exposed, or has rights, to variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity. When assessing whether the Group has 
power, only substantive rights (held by the Group or other parties) are considered.

An investment in a subsidiary is consolidated into the consolidated accounts from the date that control commences until the date that control 
ceases. Intra-group balances, transactions and cash flows and any unrealised profits arising from intra-group transactions are eliminated in full in 
preparing the consolidated accounts. Unrealised losses resulting from intra-group transactions are eliminated in the same way as unrealised gains, 
but only to the extent that there is no evidence of impairment.

Non-controlling interests in the results and equity of subsidiaries are shown separately in the consolidated profit and loss account, consolidated 
statement of comprehensive income, consolidated statement of changes in equity and consolidated statement of financial position respectively.

When the Group loses control of a subsidiary, it is accounted for as a disposal of the entire interest in that subsidiary, with a resulting gain or loss 
being recognised in the consolidated profit and loss account. Any interest retained in that former subsidiary at the date when control is lost is 
recognised at fair value and this amount is regarded as the fair value on initial recognition of a financial asset or, when appropriate, the cost on initial 
recognition of an investment in an associate or a joint venture (note 2D).

Investments in subsidiaries are carried in the Company’s statement of financial position at cost less any impairment losses (note 2I(ii)).

PB

MTR Corporation

Annual Report 2020

195

NOTES TO THE CONSOLIDATED ACCOUNTSCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis2  Principal Accounting Policies (continued)
D  Associates and Joint Ventures
An associate is an entity over which the Group or the Company has significant influence, but not control or joint control, over its management, 
including participation in the financial and operating policy decisions.

A joint venture is an arrangement whereby the Group or the Company and other parties contractually agree to share control of the arrangement, 
and have rights to the net assets of the arrangement.

An investment in an associate or a joint venture is accounted for in the consolidated accounts of the Group using the equity method and is initially 
recorded at cost and adjusted thereafter for the post acquisition change in the Group’s share of the investees’ net assets and any impairment loss 
relating to the investment (note 2I(ii)). At each reporting date, the Group assesses whether there is any objective evidence that the investment is 
impaired. The Group’s share of the post-acquisition, post-tax results of the investees and any impairment losses for the year is recognised in the 
consolidated profit and loss account, whereas the Group’s share of the post-acquisition items of the investees’ other comprehensive income is 
recognised in the consolidated statement of comprehensive income.

When the Group’s share of losses equals or exceeds its interest in the associate or the joint venture, the Group’s interest is reduced to nil and 
recognition of further losses is discontinued except to the extent that the Group has incurred legal or constructive obligations or made payments 
on behalf of the investee. For this purpose, the Group’s interest in the investee is the carrying amount of the investment under the equity method 
together with any other long-term interests that in substance form part of the Group’s net investment in the associate or the joint venture (after 
applying the expected credit losses (“ECL”) model to such other long-term interests where applicable (note 2I(i)).

Unrealised profits and losses resulting from transactions between the Group and its associates and joint venture are eliminated to the extent of the 
Group’s interest in the investee, except where unrealised losses provide evidence of an impairment of the asset transferred, in which case they are 
recognised immediately in the consolidated profit and loss account.

If an investment in an associate becomes an investment in a joint venture or vice versa, retained interest is not remeasured. Instead, the investment 
continues to be accounted for under the equity method.

In all other cases, when the Group ceases to have significant influence over an associate or joint control over a joint venture, it is accounted for as a 
disposal of the entire interest in that investee, with a resulting gain or loss being recognised in the consolidated profit and loss account. Any interest 
retained in that former investee at the date when significant influence or joint control is lost is recognised at fair value and this amount is regarded as 
the fair value on initial recognition of a financial asset.

In the Company’s statement of financial position, investments in associates and joint venture are stated at cost less impairment losses (note 2I(ii)).

E 
(i) 

Fixed Assets
Investment Properties

Investment properties are land and/or buildings which are owned or held under a leasehold interest to earn rental income and/or for capital 
appreciation. These include properties that are being constructed or developed for future use as investment properties.

Investment properties are stated at fair value as measured semi-annually by independent professionally qualified valuers. Gains or losses arising 
from changes in the fair value are recognised in the consolidated profit and loss account in the period in which they arise.

(ii) 

Other Property, Plant and Equipment

Leasehold land registered and located in the Hong Kong Special Administrative Region is stated at cost less accumulated depreciation and 
impairment losses (note 2I(ii)). Self-occupied leasehold buildings where the Group is the registered owner of the property interest are stated at their 
fair value at the date of revaluation less any subsequent accumulated depreciation. Revaluations are performed by independent qualified valuers 
semi-annually, with changes in the fair value arising on revaluations recorded as movements in the fixed assets revaluation reserve, except:

where the balance of the fixed assets revaluation reserve relating to a self-occupied leasehold building is insufficient to cover a revaluation 

(a) 
deficit of that property, the excess of the deficit is charged to the consolidated profit and loss account; and

where a revaluation deficit had previously been charged to the consolidated profit and loss account and a revaluation surplus subsequently 

(b) 
arises, this surplus is firstly credited to the consolidated profit and loss account to the extent of the deficit previously charged to the consolidated 
profit and loss account, and thereafter taken to the fixed assets revaluation reserve.

Civil works and plant and equipment, including right-of-use assets arising from freehold or leasehold properties where the Group is not the 
registered owner of the property interest, and right-of-use assets arising from leases of underlying plant and equipment are stated at cost less 
accumulated depreciation and impairment losses (note 2I(ii)).

Assets under construction include capital works on operating railway and are stated at cost less impairment losses (note 2I(ii)). Cost comprises direct 
costs of construction, such as materials, staff costs and overheads, together with interest expense capitalised during the period of construction or 
installation and testing. Capitalisation of these costs ceases and the asset concerned is transferred to the appropriate fixed assets category when 
substantially all the activities necessary to prepare the asset for its intended use are completed.

196

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197

NOTES TO THE CONSOLIDATED ACCOUNTS2  Principal Accounting Policies (continued)
E 
(iii) 

Fixed Assets (continued)
Service Concession Assets

Where the Group enters into service concession arrangements under which the Group acquires the right to access, use and operate certain assets 
for the provision of public services, upfront payments and expenditure directly attributable to the acquisition of the service concession up to 
inception of the service concession are capitalised as service concession assets and amortised on a straight-line basis over the period of the service 
concession. Annual payments over the period of the service concession with the amounts fixed at inception are capitalised at their present value, 
calculated using the incremental long term borrowing rate determined at inception as the discount rate, as service concession assets and amortised 
on a straight-line basis over the period of the service concession, with a corresponding liability recognised as obligations under service concession. 
Annual payments for the service concession which are not fixed or determinable at inception and are contingent on future revenue are charged to 
the consolidated profit and loss account in the period when incurred.

Where the Group enters into service concession arrangements under which the Group constructs, uses and operates certain assets for the provision 
of public services, construction revenue and costs are recognised in the consolidated profit and loss account by reference to the stage of completion 
at the end of the reporting period while the fair value of construction service is capitalised initially as service concession assets in the consolidated 
statement of financial position and amortised on a straight-line basis over the shorter of the assets’ useful lives and the period in which the service 
concession assets are expected to be available for use by the Group.

Expenditure for assets subject to service concession is capitalised and amortised on a straight-line basis at rates sufficient to write off their cost less 
their estimated residual value, if any, over the shorter of the assets’ useful lives and the remaining period of the service concession.

Service concession assets are carried at cost less accumulated amortisation and impairment losses, if any (note 2I(ii)).

(iv) 

Subsequent Expenditure and Gains or Losses on Retirement or Disposal

Subsequent expenditure relating to the replacement and/or upgrade of certain parts of an existing asset is recognised in the carrying amount of the 
asset if it is probable that future economic benefit will flow to the Group and the cost of the item can be measured reliably. The carrying amount of 
those parts that are replaced is derecognised, with any gain or loss arising therefrom being dealt with in the consolidated profit and loss account.

Expenditure on repairs or maintenance of an existing asset to restore or maintain the originally assessed standard of performance of that asset is 
charged as an expense in the consolidated profit and loss account when incurred.

Gains or losses arising from the retirement or disposal of an asset are determined as the difference between the net disposal proceeds and the 
carrying amount of the asset. Such gains or losses are recognised as income or expense in the consolidated profit and loss account on the date  
of retirement or disposal. Any related revaluation surplus is transferred from the fixed assets revaluation reserve to retained profits and is not  
re-classified to consolidated profit and loss account.

Leased Assets

F 
At inception of a contract, the Group assesses whether the contract is, or contains, a lease. A contract is, or contains, a lease if the contract conveys 
the right to control the use of an identified asset for a period of time in exchange for consideration. Control is conveyed where the customer has 
both the right to direct the use of the identified asset and to obtain substantially all of the economic benefits from that use.

(i) 

As a Lessee

At the lease commencement date, the Group recognises a right-of-use asset and a lease liability, except for short-term leases that have a lease term 
of 12 months or less and leases of low-value assets. When the Group enters into a lease in respect of a low-value asset, the Group decides whether 
to capitalise the lease on a lease-by-lease basis. The lease payments associated with those leases which are not capitalised are recognised as an 
expense on a systematic basis over the lease term.

Where the lease is capitalised, the lease liability is initially recognised at the present value of the lease payments payable over the lease term, 
discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, using a relevant incremental borrowing rate. 
After initial recognition, the lease liability is measured at amortised cost and interest expense is calculated using the effective interest method.

The right-of-use asset recognised when a lease is capitalised is initially measured at cost, which comprises the initial amount of the lease liability plus 
any lease payments made at or before the commencement date, and any initial direct costs incurred. Where applicable, the cost of the right-of-use 
assets also includes an estimate of costs to dismantle and remove the underlying asset or to restore the underlying asset or the site on which it is 
located, discounted to their present value, less any lease incentives received. The right-of-use asset is subsequently stated at cost less accumulated 
depreciation and impairment losses (notes 2J and 2I(ii)), except for the following types of right-of-use asset:

– 

– 

– 

right-of-use assets that meet the definition of investment property are carried at fair value in accordance with note 2E(i);

right-of-use assets related to leasehold self-occupied buildings where the Group is the registered owner of the leasehold interest are carried at 
fair value in accordance with note 2E(ii); and

right-of-use assets related to interests in leasehold land where the interest in the land is held as inventory are carried at the lower of cost and net 
realisable value in accordance with note 2N.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisLeased Assets (continued)

2  Principal Accounting Policies (continued)
F 
The lease liability is remeasured when there is a change in future lease payments arising from a change in an index or rate, or there is a change in 
the Group’s estimate of the amount expected to be payable under a residual value guarantee, or there is a change arising from the reassessment of 
whether the Group will be reasonably certain to exercise a purchase, extension or termination option. When the lease liability is remeasured in this 
way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, or is recorded in profit or loss if the carrying amount of 
the right-of-use asset has been reduced to zero.

The lease liability is also remeasured when there is a change in the scope of a lease or the consideration for a lease that is not originally provided 
for in the lease contract (“lease modification”) that is not accounted for as a separate lease. In this case the lease liability is remeasured based on the 
revised lease payments and lease term using a revised discount rate at the effective date of the modification.

(ii) 

As a Lessor

When the Group acts as a lessor, it determines at lease inception whether each lease is a finance lease or an operating lease. A lease is classified as 
a finance lease if it transfers substantially all the risks and rewards incidental to the ownership of an underlying assets to the lessee. If this is not the 
case, the lease is classified as an operating lease.

When a contract contains lease and non-lease components, the Group allocates the consideration in the contract to each component on a relative 
stand-alone selling price basis. The rental income from operating leases is recognised in accordance with note 2AA(ii).

G  Goodwill
Goodwill represents the excess of:

the aggregate of the fair value of the consideration transferred, the amount of any non-controlling interest in the acquiree and the fair value 

(i) 
of the Group’s previously held equity interest in the acquiree; over

(ii) 

the net fair value of the acquiree’s identifiable assets and liabilities measured as at the acquisition date.

When (ii) is greater than (i), then this excess is recognised immediately in profit or loss as a gain on a bargain purchase.

Goodwill is stated at cost less accumulated impairment losses. Goodwill arising on a business combination is allocated to each cash-generating unit, 
or groups of cash-generating units, that is expected to benefit from the synergies of the combination and is tested annually for impairment (note 
2I(ii)).

On disposal of a cash-generating unit during the year, any attributable amount of purchased goodwill is included in the calculation of the profit or 
loss on disposal.

H  Property Management Rights
Where the Group makes payments for the acquisition of property management rights, the amounts paid are capitalised as intangible assets and 
stated at cost less accumulated amortisation and impairment losses (note 2I(ii)). Property management rights are amortised to the consolidated 
profit and loss account on a straight-line basis over the terms of the management rights.

I 
(i) 

Impairment of Assets
Credit Losses from Financial Instruments, Contract Assets and Lease Receivables

For the Group’s trade receivables, contract assets and lease receivables, the Group recognises a loss allowance for expected credit losses (“ECL”) 
which is measured at an amount equal to “lifetime ECLs” (which are the losses that are expected to result from all possible default events over the 
expected lives of the items to which the ECL model applies). For the Group’s other financial assets measured at amortised cost, the loss allowance is 
measured at an amount equal to “12-month ECLs” (which are losses that are expected to result from possible default events within the 12 months 
after the reporting date) unless there has been a significant increase in credit risk of the financial instrument since initial recognition, in which case 
the loss allowance is measured at an amount equal to “lifetime ECLs”. Financial assets measured at fair value are not subject to the ECL assessment.

ECLs are a probability-weighted estimate of credit losses. Credit losses are measured as the present value of all expected cash shortfalls (i.e. the 
difference between the cash flows due to the Group in accordance with the contract and the cash flows that the Group expects to receive).

In assessing whether the credit risk of a financial instrument has increased significantly since initial recognition, the Group compares the risk of 
default occurring on the financial instrument assessed at the reporting date with that assessed at the date of initial recognition. The Group considers 
both quantitative and qualitative information that is reasonable and supportable, including historical experience and forward-looking information 
that is available without undue cost or effort.

ECLs are remeasured at each reporting date to reflect changes in the financial instrument’s credit risk since initial recognition. Any change in the ECL 
amount is recognised as an impairment gain or loss in profit or loss. The Group recognises an impairment gain or loss for all financial instruments 
with a corresponding adjustment to their carrying amount through a loss allowance account.

198

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199

NOTES TO THE CONSOLIDATED ACCOUNTS2  Principal Accounting Policies (continued)
I 
(ii) 

Impairment of Assets (continued)
Impairment of Other Assets

Internal and external sources of information are reviewed at the end of each reporting period to identify indications that the following assets may be 
impaired or, except in the case of goodwill, an impairment loss previously recognised no longer exists or may have decreased:

• 
• 
• 
• 
• 
• 
• 

fixed assets (including right-of-use assets and service concession assets but other than assets carried at revalued amounts);

property management rights;

goodwill;

railway construction in progress;

property development in progress;

deferred expenditure; and

investments in subsidiaries, associates and joint ventures.

If any such indication exists, the asset’s recoverable amount is estimated. In addition, the recoverable amount for goodwill is estimated annually 
whether or not there is any indication of impairment.

The recoverable amount of an asset is the greater of its fair value less costs of disposal and value in use. In assessing value in use, the estimated 
future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value 
of money and the risks specific to the asset. Where an asset does not generate cash inflows largely independent of those from other assets, the 
recoverable amount is determined for the smallest group of assets that generates cash inflows independently (i.e. a cash-generating unit).

An impairment loss is recognised in the consolidated profit and loss account whenever the carrying amount of an asset, or the cash-generating unit 
to which it belongs, exceeds its recoverable amount. Impairment losses recognised in respect of cash-generating units are allocated first to reduce 
the carrying amount of any goodwill allocated to the cash-generating unit (or group of units) and then, to reduce the carrying amount of the other 
assets in the unit (or group of units) on a pro rata basis, except that the carrying value of an asset will not be reduced below its individual fair value 
less costs of disposal (if measurable) or value in use (if determinable).

In respect of assets other than goodwill, an impairment loss is reversed if there has been a favourable change in the estimates used to determine the 
recoverable amount of the asset. An impairment loss in respect of goodwill is not reversed.

A reversal of impairment losses is limited to the asset’s carrying amount that would have been determined had no impairment loss been recognised 
in prior years. Reversals of impairment losses are credited to the consolidated profit and loss account in the year in which the reversals are 
recognised.

J  Depreciation and Amortisation
Investment properties are not depreciated.
(i) 

Fixed assets other than investment properties, assets under construction and service concession assets which are amortised over the entire or 

(ii) 
remaining period of the service concession (note 2E(iii)) are depreciated or amortised on a straight-line basis at rates sufficient to write off their cost 
or valuation, less their estimated residual value, if any, over their estimated useful lives as follows:

Land and Buildings
Self-occupied buildings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . the shorter of 50 years and the unexpired term of the lease
Leasehold land  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .the unexpired term of the lease

Civil Works
Excavation and boring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Indefinite
Tunnel linings, underground civil structures, overhead structures and immersed tubes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 years
Station building structures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 years
Depot structures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 years
Kiosk structures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 – 30 years
Cableway station tower and theme village structures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27 – 30 years

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis2  Principal Accounting Policies (continued)
J  Depreciation and Amortisation (continued)
Plant and Equipment
Rolling stock and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 – 42 years
Platform screen doors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 – 35 years
Rail track   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 15 – 50 years
Environmental control systems, lifts and escalators, fire protection and drainage system  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 – 45 years
Power supply systems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 – 40 years
Aerial ropeway and cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 – 27 years
Automatic fare collection systems, metal station kiosks, and other mechanical equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 – 25 years
Train control and signalling equipment, station announcement systems, telecommunication systems and advertising panels . . . . . . . . . . . . .5 – 35 years
Station architectural finishes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 – 30 years
Fixtures and fittings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 – 25 years
Maintenance equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 – 40 years
Office furniture and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 – 15 years
Computer software licences and applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 – 10 years
Computer equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 – 5 years
Cleaning equipment and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 years
Motor vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 – 12 years

Where parts of an item of property, plant and equipment have different useful lives, each part is depreciated or amortised separately. The useful 
lives of the various categories of fixed assets are reviewed annually in the light of actual asset condition, usage experience and the current asset 
replacement programme.

No depreciation or amortisation is provided on assets under construction until the construction is completed and the assets are ready for 

(iii) 
their intended use.

K  Construction Costs
(i) 
in-house staff costs and overheads) are dealt with as follows:

Costs incurred by the Group in respect of feasibility studies on proposed railway related construction projects (including consultancy fees, 

• 

• 

where the proposed projects are at a preliminary review stage with no certainty of materialising, the costs concerned are charged to the 
consolidated profit and loss account; and

where the proposed projects are at a detailed study stage, having been agreed based on a feasible financial plan, the costs concerned 
are recorded as deferred expenditure until such time as a project agreement is reached, whereupon the costs are transferred to railway 
construction in progress.

After entering into a project agreement, all costs incurred in the construction of the railway are dealt with as railway construction in progress 

(ii) 
until commissioning of the railway line, whereupon the relevant construction costs are transferred to fixed assets.

Joint Operations

L 
A joint operation is an arrangement whereby the Group and other parties contractually agree to share control of the arrangement, and have rights 
to the assets, and obligations for the liabilities, relating to the arrangement. The Group recognises its interest in the joint operation by combining the 
assets, liabilities, revenues and expenses relating to its interest with similar items on a line by line basis. Consistent accounting policies are applied for 
like transactions and events in similar circumstances.

The arrangements entered into by the Group with developers for Hong Kong property development without establishing separate entities are 
considered to be joint operations in accordance with HKFRS 11, Joint Arrangements. Under the development arrangements, the Group is normally 
responsible for its own costs, including in-house staff costs and the costs of enabling works, and the developers normally undertake to pay for all 
other project costs such as land premium (or such remaining portion as not already paid by the Group), construction costs, professional fees, etc. 
In respect of its interests in such operations, the Group accounts for the purchase consideration of development rights, costs of enabling works 
(including any interest accrued) and land costs (including any land premiums) paid net of payments received as property development in progress. 
In cases where payments received from developers exceed the related expenditures incurred by the Group, such excess is recorded as deferred 
income. Expenses incurred by the Group on staff, overhead and consultancy fees in respect of these developments are also capitalised as property 
development in progress. The Group’s share of income earned from such operations is recognised in the consolidated profit and loss account on the 
basis of note 2M(iii) after netting off any related balance in property development in progress at that time.

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NOTES TO THE CONSOLIDATED ACCOUNTS2  Principal Accounting Policies (continued)
M  Property Development
(i) 
borrowing costs capitalised, provisions and other direct expenses are dealt with as property development in progress.

Costs incurred by the Group in respect of site preparation, land costs, acquisition of development rights, aggregate cost of development, 

Payments received from developers in respect of property developments are offset against the amounts in property development in progress 

(ii) 
attributable to that development. Payments received from developers in excess of the balance in property development in progress are transferred 
to deferred income which is included in creditors and other payables. In these cases, further costs subsequently incurred by the Group in respect of 
that development are charged against deferred income.

Profits arising from the development of properties in Hong Kong undertaken in conjunction with property developers are recognised in the 

(iii) 
consolidated profit and loss account as follows:

• 

• 

• 

where the Group receives payments from developers, profits arising from such payments are recognised when the foundation and site 
enabling works are complete and acceptable for development, and after taking into account the outstanding risks and obligations, if any, 
retained by the Group in connection with the development;

where the Group receives a right to a share of the net surplus from the development, the Group’s share of the profit is initially recognised 
once the amounts of revenue (including the fair value of any unsold properties) and costs for the development as a whole can be estimated 
reliably. The Group’s interest in any unsold properties is subsequently remeasured on a basis consistent with the policy set out in note 2N and 
included within properties held for sale; and

where the Group receives a distribution of the assets of the development, profit is recognised based on the fair value of such assets at 
the time of receipt and after taking into account any outstanding risks and obligations retained by the Group in connection with the 
development.

Upon recognition of profit, the balance of deferred income or property development in progress relating to that development is credited or charged 
to the consolidated profit and loss account, as the case may be.

Revenue arising from sales of properties in Mainland of China is recognised when the legal assignment is completed, which is the point in 
(iv) 
time when the purchaser has the ability to direct the use of the properties and obtain substantially all of the remaining benefits of the properties. 
Deposits and instalments received on properties sold prior to the date of revenue recognition are included in the consolidated statement of financial 
position under “Creditors and other payables”.

(v)  Where properties under construction are received from a development for investment purpose, these properties are recognised as 
investment properties at fair value. Further costs incurred in the construction of those assets and the related fitting out costs are capitalised in 
investment properties.

N  Properties Held for Sale
Where properties are held for sale, those properties are stated initially at their cost and subsequently carried at the lower of cost and net realisable 
value.

For those properties in Hong Kong, cost represents the fair value, as determined by reference to an independent open market valuation, upon the 
recognition of profits arising from the development as set out in note 2M(iii).

For those properties in Mainland of China, cost is determined by the apportionment of the development costs attributable to the unsold properties.

Net realisable value represents the estimated selling price less costs to be incurred in selling the properties.

The amount of any write-down of properties to net realisable value is recognised as an expense in the period the write-down occurs. The amount of 
any reversal of any write-down of properties arising from an increase in net realisable value is recognised as a reduction in the cost of properties sold 
in the period in which the reversal occurs.

When properties held for sale are sold, the carrying amount of those properties is recognised in the consolidated profit and loss account.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis2  Principal Accounting Policies (continued)
O 
Investments in securities (other than investments in subsidiaries, associates and joint venture) are classified as at fair value through profit or loss 
(“FVPL”). Changes in the fair value of the investments (including interest) are recognised in profit or loss.

Investments in Securities

Investments in securities are recognised/derecognised on the date the Group commits to purchase/sell the investments. Profit or loss on disposal of 
investments in securities are determined as the difference between the net disposal proceeds and the carrying amount of the investments and are 
accounted for in the consolidated profit and loss account as they arise.

Stores and Spares

P 
Stores and spares used for business operation are categorised as either revenue or capital. Revenue spares are stated at cost, using the weighted 
average cost method and are recognised as expenses in the period in which the consumption occurs. Provision is made for obsolescence where 
appropriate. Capital spares are included in fixed assets and stated at cost less accumulated depreciation and impairment losses (note 2I(ii)). 
Depreciation is charged at the rates applicable to the relevant fixed assets against which the capital spares are held in reserve.

Q  Contract Assets and Contract Liabilities
A contract asset is recognised when the Group recognises revenue (note 2AA) before being unconditionally entitled to the consideration under the 
payment terms set out in the contract. Contract assets are assessed for ECL in accordance with the policy set out in note 2I(i) and are reclassified to 
receivables when the right to the consideration has become unconditional (note 2S).

A contract liability is recognised when the customer pays consideration before the Group recognises the related revenue (note 2AA). A contract 
liability would also be recognised if the Group has an unconditional right to receive consideration before the Group recognises the related revenue. 
In such cases, a corresponding receivable would also be recognised (note 2S).

For a single contract with the customer, either a net contract asset or a net contract liability is presented. For multiple contracts, contract assets and 
contract liabilities of unrelated contracts are not presented on a net basis.

When the contract includes a significant financing component, the contract balance includes interest accrued under the effective interest method 
(note 2AB).

R  Cash and Cash Equivalents
Cash and cash equivalents comprise cash at banks and on hand, demand deposits with banks and other financial institutions, and short-term highly 
liquid investments that are readily convertible into known amounts of cash and subject to an insignificant risk of changes in value with a maturity at 
acquisition within three months. Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash management are also 
included as a component of cash and cash equivalents for the purpose of the consolidated cash flow statement.

S  Debtors and Other Receivables
A receivable is recognised when the Group has an unconditional right to receive consideration. A right to receive consideration is unconditional 
if only the passage of time is required before payment of that consideration is due. If revenue has been recognised before the Group has an 
unconditional right to receive consideration, the amount is presented as a contract asset (note 2Q). Receivables are stated at amortised cost using 
the effective interest method less allowance for credit losses (note 2I(i)).

Interest-bearing Borrowings

T 
Interest-bearing borrowings are measured initially at fair value net of transaction costs incurred. The interest-bearing borrowings not subject to fair 
value hedges are subsequently stated at amortised costs using effective interest method. Interest expense is recognised in accordance with the 
Group’s accounting policy for interest and finance charges (note 2AB).

Subsequent to initial recognition, the carrying amount of interest-bearing borrowings subject to fair value hedges is remeasured and the change in 
fair value attributable to the risk being hedged is recognised in the consolidated profit and loss account to offset the effect of the gain or loss on the 
related hedging instrument.

U  Creditors and Other Payables
Creditors and other payables are stated at amortised cost if the effect of discounting would be material, otherwise they are stated at cost.

V  Derivative Financial Instruments and Hedging Activities
The Group uses derivative financial instruments such as interest rate swaps and currency swaps to manage its interest rate and foreign exchange 
exposure. Based on the Group’s policies, these instruments are used solely for reducing or eliminating financial risks associated with the Group’s 
investments and liabilities and not for trading or speculation purposes.

Derivatives are recognised at fair value and are remeasured at their fair value at the end of each reporting period. The method of recognising the 
resulting gain or loss depends on whether the derivative is designated as a hedging instrument and the nature of the item being hedged.

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NOTES TO THE CONSOLIDATED ACCOUNTS2  Principal Accounting Policies (continued)
V  Derivative Financial Instruments and Hedging Activities (continued)
Where hedge accounting applies, the Group designates derivatives employed as either: (1) a fair value hedge: to hedge the fair value of recognised 
liabilities; (2) a cash flow hedge: to hedge the variability in cash flows of a recognised liability or the foreign currency risk of a firm commitment; or  
(3) a hedge of a net investment: to hedge the variability in cash flows of a monetary item that is receivable from or payable to a foreign operation 
where the settlement for the monetary item is neither planned nor likely to occur in foreseeable future.

(i) 

Fair Value Hedge

Changes in the fair value of derivatives that are designated and qualified as fair value hedges are recorded in the consolidated profit and loss 
account, together with any changes in the fair value of the hedged assets or liabilities that are attributable to the hedged risk.

(ii) 

Cash Flow Hedge

The effective portion of changes in the fair value of derivatives that are designated and qualified as cash flow hedges is recognised in other 
comprehensive income which is accumulated separately in equity in the hedging reserve. The gain or loss relating to the ineffective portion is 
recognised immediately in the consolidated profit and loss account.

Amounts previously recognised in other comprehensive income and accumulated in equity are transferred to the consolidated profit and loss 
account in the periods when the hedged item is recognised in the consolidated profit and loss account. However, when the transaction in respect  
of the hedged item results in the recognition of a non-financial asset or liability, the associated gains and losses that were previously recognised  
in other comprehensive income and accumulated in equity are transferred from equity and included in the initial cost or carrying amount of the  
non-financial asset or liability.

When a hedging instrument expires or is sold, terminated or exercised, or the Group revokes designation of the hedge relationship but the 
transaction in respect of the hedged item is still expected to occur, the cumulative gain or loss existing in equity at that time remains in equity until 
the transaction occurs and it is recognised in accordance with the above policy. However, if the transaction in respect of the hedged item is no 
longer expected to occur, the gain or loss accumulated in equity is immediately transferred to the consolidated profit and loss account.

(iii) 

Hedge of a Net Investment

The effective portion of changes in the fair value of derivatives that are designated and qualified as hedges of net investments in foreign operations 
is recognised in other comprehensive income which is accumulated separately in equity in the exchange reserve. The gain or loss relating to the 
ineffective portion is recognised immediately in the consolidated profit and loss account.

Amounts previously recognised in other comprehensive income and accumulated in equity are transferred to the consolidated profit and loss 
account as a reclassification adjustment on the disposal or partial disposal of the foreign operation.

(iv) 

Derivatives That Do Not Qualify for Hedge Accounting

Changes in the fair value of any derivative instruments that do not qualify for hedge accounting are recognised immediately in the consolidated 
profit and loss account.

Salaries, annual leave, other allowances, contributions to defined contribution retirement schemes, including contributions to Mandatory 

W  Employee Benefits
(i) 
Provident Funds (“MPF”) as required under the Hong Kong Mandatory Provident Fund Schemes Ordinance, and other costs of non-monetary 
benefits are accrued in the period in which the associated services are rendered by employees of the Group. Where these benefits are incurred for 
staff relating to construction projects, capital works and property developments, they are capitalised as part of the cost of the qualifying assets. In 
other cases, they are recognised as expenses in the consolidated profit and loss account as incurred.

The Group’s net obligation in respect of defined benefit retirement schemes is calculated separately for each scheme by estimating 

(ii) 
the amount of future benefit that employees have earned in return for their service in the current and prior years; that benefit is discounted to 
determine the present value, and the fair value of any scheme assets is deducted. The calculation is performed by a qualified actuary using the 
Projected Unit Credit Method. When the calculation results in a benefit to the Group, the recognised asset is limited to the present value of economic 
benefits available in the form of any future refunds from the scheme or reductions in future contributions to the scheme. Service cost and net 
interest expense/income on the net defined benefit liability/asset are recognised either as an expense in the consolidated profit and loss account, or 
capitalised as part of the cost of the relevant construction projects, capital works or property developments, as the case may be. Current service cost 
is measured as the increase in the present value of the defined benefit obligation resulting from employee service in the current period. Net interest 
expense/income for the period is determined by applying the discount rate used to measure the defined benefit obligation at the beginning of the 
reporting period to the net defined benefit liability/asset. The discount rate is the yield at the end of the reporting period on high quality corporate 
bonds that have maturity dates approximating the weighted average duration of the scheme’s obligations.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis2  Principal Accounting Policies (continued)
W  Employee Benefits (continued)
When the benefits of a scheme are changed, or when a scheme is curtailed, current service cost for the portion of the changed benefit related to past 
service by employees, or the gain or loss on curtailment, is recognised as an expense in the profit or loss account or capitalised at the earlier of when 
the scheme amendment or curtailment occurs and when related restructuring costs or termination benefits are recognised.

Remeasurements arising from defined benefit retirement schemes are recognised in other comprehensive income and reflected immediately in 
retained earnings. Remeasurements comprise of actuarial gains and losses, the return on scheme assets (excluding amounts included in net interest 
on the net defined benefit liability/asset) and any change in the effect of the asset ceiling (excluding amounts included in net interest on the net 
defined benefit liability/asset).

(iii) 
• 

• 

Equity-settled share-based payments are measured at fair value at the date of grant.

For share options, the fair value determined at the grant date is recognised as staff costs, unless the relevant employee expenses qualify for 
recognition as an asset, on a straight-line basis over the vesting period and taking into account the probability that the options will vest, 
with a corresponding increase in the employee share-based capital reserve within equity. Fair value is measured by use of the Black-Scholes 
model, taking into account the terms and conditions upon which the options are granted. The expected life used in the model is adjusted, 
based on management’s best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations.

During the vesting period, the number of share options that is expected to vest is reviewed. Any adjustment to the cumulative fair value 
recognised in prior years is charged/credited to the consolidated profit and loss account in the year of the review, unless the original 
employee expenses qualify for recognition as an asset, with a corresponding adjustment to the employee share-based capital reserve. On 
vesting date, the amount recognised as an expense is adjusted to reflect the actual number of share options that vest (with a corresponding 
adjustment to the employee share-based capital reserve). The equity amount is recognised in the employee share-based capital reserve until 
either the option is exercised which is transferred to the share capital account or the option is lapsed (on expiry of the share options) which is 
released directly to retained profits.

For award shares under the Executive Share Incentive Scheme, the amounts to be expensed as staff costs are determined by reference to 
the fair value of the award shares granted, taking into account all non-vesting conditions associated with the grants. The total expense is 
recognised over the relevant vesting periods, with a corresponding credit to the employee share-based capital reserve under equity.

For those award shares which are amortised over the vesting periods, the Group reviews its estimates of the number of award shares 
that are expected to ultimately vest based on the vesting conditions at the end of each reporting period. Any resulting adjustment to the 
cumulative fair value recognised in prior years is charged/credited to consolidated profit and loss account in the year of the review, with a 
corresponding adjustment to the employee share-based capital reserve. Upon vesting of award shares, the related costs of the vested award 
shares purchased from the market (the “purchased shares”) and shares received in relation to scrip dividend and shares purchased from 
the proceeds of cash ordinary dividends received (the “ordinary dividend shares”) are credited to Shares held for Executive Share Incentive 
Scheme, with a corresponding decrease in employee share-based compensation reserve for the purchased shares, and decrease in retained 
earnings for the ordinary dividend shares.

For cash-settled share-based payments, a liability equal to the portion of the services received is recognised at the fair value of the shares 
determined at the end of each reporting period.

Termination benefits are recognised at the earlier of when the Group can no longer withdraw the offer of those benefits and when it 

(iv) 
recognises restructuring costs involving the payment of termination benefits.

Income Tax
Income tax for the year comprises current tax and movements in deferred tax assets and liabilities. Income tax is recognised in the 

X 
(i) 
consolidated profit and loss account except to the extent that it relates to items recognised in other comprehensive income or directly in equity, in 
which case it is recognised in other comprehensive income or directly in equity respectively.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the end of the 

(ii) 
reporting period, and any adjustment to tax payable in respect of previous years.

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the consolidated financial 

(iii) 
statements and the corresponding tax bases used in the computation of taxable profit. Deferred tax assets also arise from unused tax losses and 
unused tax credits. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are generally 
recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such 
assets and liabilities are not recognised if the temporary difference arises from the initial recognition of assets and liabilities in a transaction that 
affects neither the taxable profit nor the accounting profit (provided they are not part of a business combination).

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NOTES TO THE CONSOLIDATED ACCOUNTS 
Income Tax (continued)

2  Principal Accounting Policies (continued)
X 
Deferred tax liabilities are recognised for taxable temporary differences associated with investments in subsidiaries and an associate, and interests 
in a joint venture, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary difference 
will not reverse in the foreseeable future. Deferred tax assets arising from deductible temporary differences associated with such investments and 
interests are only recognised to the extent that it is probable that there will be sufficient taxable profits against which to utilise the benefits of the 
temporary differences and they are expected to reverse in the foreseeable future.

Where investment properties are carried at their fair value in accordance with the accounting policy set out in note 2E(i), the amount of deferred tax 
recognised is measured using the tax rates that would apply on sale of those assets at their carrying value at the end of the reporting period unless 
the property is depreciable and is held within a business model whose objective is to consume substantially all of the economic benefits embodied 
in the property over time, rather than through sale. In all other cases, the amount of deferred tax recognised is measured based on the expected 
manner of realisation or settlement of the carrying amount of the assets and liabilities, using tax rates enacted or substantively enacted at the end of 
the reporting period. Deferred tax assets and liabilities are not discounted.

The carrying amount of a deferred tax asset is reviewed at the end of each reporting period and is reduced to the extent that it is no longer probable 
that sufficient taxable profits will be available to allow the related tax benefit to be utilised. Any such reduction is reversed to the extent that it 
becomes probable that sufficient taxable profits will be available.

Financial Guarantee Contracts

Y 
Financial guarantees are contracts that require the issuer to make specified payments to reimburse the holder of the guarantee for a loss it incurs 
because a specified debtor fails to make payment to the holder when due in accordance with the original or modified terms of a debt instrument.

When the Group issues a financial guarantee, where the effect is material, the fair value of the guarantee, after netting off any consideration received 
or receivable at inception, is initially debited to the consolidated profit and loss account and recognised as deferred income within creditors 
and other payables. The fair value of financial guarantees issued at the time of issuance is determined by reference to fees charged in an arm’s 
length transaction for similar services, when such information is obtainable, or is otherwise estimated by reference to interest rate differentials, by 
comparing the actual rates charged by lenders when the guarantee is made available with the estimated rates that lenders would have charged, had 
the guarantees not been available, where reliable estimates of such information can be made.

The amount of the guarantee initially recognised as deferred income is amortised in the consolidated profit and loss account over the term of the 
guarantee as income from financial guarantees issued.

The Group monitors the risk that the specified debtor will default on the contract and recognises a provision when ECLs on the financial guarantees 
are determined to be higher than the amount carried in creditors and other payables in respect of the guarantees (i.e. the amount initially 
recognised, less accumulated amortisation). To determine ECLs, the Group considers changes in the risk of default of the specified debtor since the 
issuance of the guarantee. A 12-month ECL is measured unless the risk that the specified debtor will default has increased significantly since the 
guarantee is issued, in which case a lifetime ECL is measured. The same definition of default and the same assessment of significant increase in credit 
risk as described in note 2I(i) apply.

As the Group is required to make payments only in the event of a default by the specified debtor in accordance with the terms of the instrument that 
is guaranteed, an ECL is estimated based on the expected payments to reimburse the holder for a credit loss that it incurs less any amount that the 
Group expects to receive from the holder of the guarantee, the specified debtor or any other party. The amount is then discounted using the current 
risk-free rate adjusted for risks specific to the cash flows.

Z 
(i) 

Provisions, Contingent Liabilities and Onerous Contracts
Provisions and Contingent Liabilities

Provisions are recognised when the Group has a legal or constructive obligation arising as a result of a past event, it is probable that an outflow 
of economic benefits will be required to settle the obligation and a reliable estimate can be made. Where the time value of money is material, 
provisions are stated at the present value of the expenditure expected to settle the obligation.

Where it is not probable that an outflow of economic benefits will be required, or the amount cannot be estimated reliably, the obligation is 
disclosed as a contingent liability, unless the probability of outflow of economic benefits is remote. Possible obligations, whose existence will only 
be confirmed by the occurrence or non-occurrence of one or more future events, are also disclosed as contingent liabilities unless the probability of 
outflow of economic benefits is remote.

(ii) 

Onerous Contracts

An onerous contract exists when the Group has a contract under which the unavoidable costs of meeting the obligations under the contract exceed 
the economic benefits expected to be received from the contract. Provisions for onerous contracts are measured at the present value of the lower of 
the expected cost of terminating the contract and the net cost of continuing with the contract.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis2  Principal Accounting Policies (continued)
AA  Revenue Recognition
Revenue is recognised when control over a product or service is transferred to the customer, or the lessee has the right to use the asset, at the 
amount of promised consideration to which the Group is expected to be entitled, excluding those amounts collected on behalf of third parties. 
Revenue excludes value added tax or other sales taxes and is after deduction of any trade discounts. Further details of the Group’s revenue and other 
income recognition policies are as follows:

(i) 

Fare revenue is recognised when the journey is provided.

(ii) 
Rental income from investment properties, station kiosks and other railway premises under operating leases is recognised in profit or loss in 
equal instalments over the periods covered by the lease term, except where an alternative basis is more representative of the pattern of benefits to 
be derived from the use of the leased assets. Lease incentives granted are recognised in the consolidated profit and loss account as an integral part 
of the aggregate net lease payments receivable. Variable lease payments that do not depend on an index or a rate are recognised as income in the 
accounting period in which they are earned.

(iii) 
Contract revenue is recognised when the outcome of a consultancy, construction or service contract can be estimated reliably. Contract 
revenue is recognised progressively over-time using the cost-to-cost method, i.e. based on the proportion of the actual costs incurred relative to the 
estimated total costs. When the outcome of a consultancy, construction or service contract cannot be estimated reliably, revenue is recognised only 
to the extent of contract costs incurred that are expected to be recovered.

Income from other railway and station commercial businesses, property management, railway franchises and service concessions are 

(iv) 
recognised when the services are provided.

AB  Interest and Finance Charges
Interest income and expense directly attributable to the financing of capital projects prior to their completion or commissioning are capitalised. 
Exchange differences arising from foreign currency borrowings relating to the acquisition of assets are capitalised to the extent that they are 
regarded as an adjustment to capitalised interest costs. Interest expense attributable to other purposes is charged to the consolidated profit and loss 
account.

Finance charges on lease liabilities are charged to the consolidated profit and loss account over the period of the lease so as to produce an 
approximately constant periodic rate of charge on the remaining balance of the obligations for each accounting period.

AC  Foreign Currency Translation
Foreign currency transactions during the year are translated into Hong Kong dollars and recorded at exchange rates ruling at the transaction dates. 
Foreign currency monetary assets and liabilities are translated into Hong Kong dollars at the exchange rates ruling at the end of the reporting period. 
Exchange gains and losses are recognised in the consolidated profit and loss account.

The results of foreign enterprises are translated into Hong Kong dollars at the average exchange rates for the year. Statement of financial position 
items are translated into Hong Kong dollars at the closing exchange rates at the end of the reporting period. The resulting exchange differences are 
recognised in other comprehensive income and accumulated separately in equity in the exchange reserve.

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NOTES TO THE CONSOLIDATED ACCOUNTS2  Principal Accounting Policies (continued)
AD  Segment Reporting
Operating segments, and the amounts of each segment item reported in the consolidated accounts, are identified from the financial information 
provided regularly to the Group’s most senior executive management for the purposes of allocating resources to, and assessing the performance of, 
the Group’s various lines of businesses and operations in different geographical locations.

Individually material operating segments are not aggregated for financial reporting purposes unless the segments have similar economic 
characteristics and are similar in respect of the nature of services and products, the type or class of customers, the methods used to provide the 
services or distribute the products, and the nature of the regulatory environment. Operating segments which are not individually material may be 
aggregated if they share a majority of these criteria.

AE  Related Parties
For the purposes of these accounts, a person, or a close member of that person’s family, is related to the Group if that person has control, joint 
control or significant influence over the Group, or is a member of the key management personnel of the Group.

An entity is related to the Group if (i) the entity and the Group are members of the same group; (ii) the entity is an associate or joint venture of the 
Group; (iii) the entity is a post-employment benefit scheme for the benefit of employees of the Group or of any entity that is a related party of the 
Group; (iv) an individual who is a related party of the Group has control or joint control over that entity; (v) a person, or a close member of that 
person’s family, who has control or joint control over the Group has significant influence over the entity or is a member of the key management 
personnel of that entity; or (vi) the entity, or any member of a group of which it is a part, provides key management personnel services to the Group 
or to the Group’s parent.

AF  Government Grants
Government grants are assistance by governments in the form of transfer of resources in return for the Group’s compliance with the conditions 
attached thereto. Government grants which represent compensation for the cost of an asset are deducted from the cost of the asset in arriving at 
its carrying value to the extent of the amounts received and receivable as at the end of the reporting period. Government grants which represent 
compensation for expenses or losses are deducted from the related expenses. Any excess of the amount of grant received or receivable over the cost 
of the asset or the expenses or losses at the end of the reporting period are carried forward as advance receipts or deferred income to set off against 
the future cost of the asset or future expenses or losses.

3  Rail Merger with Kowloon-Canton Railway Corporation and Operating 

Arrangements for High Speed Rail and Tuen Ma Line Phase 1

Rail Merger
On 2 December 2007 (the “Appointed Day”), the Company’s operations merged with those of Kowloon-Canton Railway Corporation (“KCRC”) (the 
“Rail Merger”). The structure and key terms of the Rail Merger were set out in a series of transaction agreements entered into between, inter alia, the 
Government of the Hong Kong Special Administrative Region (the “HKSAR Government”), KCRC and the Company including the Service Concession 
Agreement, Property Package Agreements and Merger Framework Agreement.

Pursuant to the Service Concession Agreement (“SCA”), KCRC granted the Company the right to access, use and operate the KCRC system for an 
initial term of 50 years (the “Concession Period”), which will be extended if the franchise period (as it relates to the KCRC railway) is extended. In 
accordance with the terms of the SCA, the Company paid an upfront lump sum to KCRC on the Appointed Day and is obliged to pay to KCRC fixed 
annual payments and variable annual payments (calculated on a tiered basis by reference to the revenue generated from the KCRC system above 
certain thresholds).

Under the SCA, the Company is responsible for the expenditure incurred in relation to the maintenance, repair, replacement and upgrade of the 
KCRC system (with any new assets acquired being classified as “additional concession property”). To the extent that such expenditure exceeds an 
agreed threshold (“Capex Threshold”), the Company will be reimbursed for any above-threshold expenditure at the end of the Concession Period 
with such reimbursement to be on the basis of depreciated book value.

Details of the Rail Merger are disclosed in the Company’s circular dated 3 September 2007.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis3  Rail Merger with Kowloon-Canton Railway Corporation and Operating 
Arrangements for High Speed Rail and Tuen Ma Line Phase 1 (continued)

Operating Arrangements for High Speed Rail
On 23 August 2018, the Company entered into relevant agreements with the HKSAR Government and KCRC to supplement and amend the then 
current agreements to enable the Company to operate the Hong Kong Section of the Guangzhou-Shenzhen-Hong Kong Express Rail Link (“High 
Speed Rail” or “HSR”) in substantially the same manner as the existing railway network. Under the supplemental service concession agreement that 
was executed on 23 August 2018 (“SSCA-HSR”), the operating period with respect to the HSR is for an initial term of 10 years from 23 September 
2018 (“Concession Period (High Speed Rail)”), which may be extended subject to further negotiation between the Company and KCRC in accordance 
with the mechanism set out in the SSCA-HSR. Under the SSCA-HSR, the Company is responsible for the expenditure incurred in relation to the 
maintenance, repair, replacement and upgrade of the concession property of the High Speed Rail (with any new assets acquired being classified 
as “additional concession property (High Speed Rail)”). To the extent that such expenditure exceeds an agreed threshold (“Capex Threshold (High 
Speed Rail)”), the Company will be reimbursed for any above-threshold expenditure at the end of the concession period with such reimbursement 
to be on the basis of depreciated book value.

Details of the SSCA-HSR are disclosed in the Company’s announcement dated 23 August 2018.

Operating Arrangements for Tuen Ma Line Phase 1
On 11 February 2020, the Company entered into relevant agreements with the HKSAR Government and KCRC to supplement and amend the 
then current agreements to enable the Company to operate Tuen Ma Line Phase 1 (which extends the Ma On Shan Line from Tai Wai to Kai Tak) in 
substantially the same manner as the existing railway network for a period of two years from 14 February 2020 including a supplemental service 
concession agreement (“SSCA-SCL”) with KCRC. Prior to the full opening of the Tuen Ma Line, the parties are obliged to commence exclusive 
negotiations in good faith with a view to agreeing the terms of a supplemental service concession agreement for the entire Tuen Ma Line (which is 
intended to replace the SSCA-SCL that was executed on 11 February 2020). Under the SSCA-SCL, the Company is responsible for the expenditure 
incurred in relation to the maintenance, repair, replacement and upgrade of the concession property of the Tuen Ma Line Phase 1.

Details of the SSCA-SCL are disclosed in the Company’s announcement dated 11 February 2020.

4  Revenue from Hong Kong Transport Operations
Revenue from Hong Kong transport operations comprises:

in HK$ million

Domestic Service

Cross-boundary Service

High Speed Rail

Airport Express

Light Rail and Bus

Intercity Service

Others

2020

9,229

516

1,277

140

481

20

233

2019

12,714

3,164

2,098

1,011

677

175

99

11,896

19,938

Domestic Service comprises the Kwun Tong, Tsuen Wan, Island, South Island, Tung Chung, Tseung Kwan O, Disneyland Resort, East Rail (excluding 
Cross-boundary Service), West Rail and Ma On Shan Lines, and Tuen Ma Line Phase 1. Others include mainly by-law infringement surcharge, Octopus 
load agent fees and other rail-related income.

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NOTES TO THE CONSOLIDATED ACCOUNTS5  Revenue from Hong Kong Station Commercial Businesses
Revenue from Hong Kong station commercial businesses comprises:

in HK$ million

Duty free shops and kiosks

Advertising

Telecommunication income

Other station commercial income

2020

2,021

516

640

92

3,269

2019

4,800

1,130

743

126

6,799

6  Revenue from Hong Kong Property Rental and Management Businesses
Revenue from Hong Kong property rental and management businesses comprises:

in HK$ million

Property rental income

Property management income

2020

4,817

237

5,054

2019

4,833 

304 

5,137 

7  Revenue and Expenses Relating to Mainland of China and International 

Subsidiaries

Revenue and expenses relating to Mainland of China and international subsidiaries comprise:

in HK$ million

Melbourne Train

Sydney Metro North West

Sydney Metro City & Southwest

MTR Nordic**

TfL Rail/Elizabeth Line

Shenzhen Metro Line 4 (“SZL4”)

Others

Property development in Mainland of China

Total Mainland of China and international subsidiaries

2020

Revenue

10,308

681

1,493

4,747

2,363

692

1,144

21,428

–

21,428

Expenses*

10,280

752

1,474

4,600

2,177

719

893

20,895

13

20,908

2019

Revenue

10,680

1,110

515

4,862

2,037

761

1,120

21,085

–

21,085

Expenses*

10,154

1,073

450

4,832

1,899

599

753

19,760

25

19,785

* 

Expenses include staff costs of HK$9,260 million (2019: HK$9,006 million) (note 10A), maintenance and related work costs of HK$2,850 million (2019: HK$3,322 million) 
and energy and utilities of HK$782 million (2019: HK$876 million).

**  MTR Nordic comprises the Stockholm Metro, MTR Tech, MTRX (formerly known as “MTR Express”), Stockholm Commuter Rail (“Stockholms pendeltåg”) and Emtrain 

operations in Sweden.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis8  Revenue from Other Businesses
Revenue from other businesses comprises income from:

in HK$ million

Ngong Ping 360

Consultancy business

Project management for HKSAR Government

Miscellaneous businesses

2020

65

231

565

33

894

2019

392 

184 

935 

34 

1,545 

9  Segmental Information
The Group’s businesses consist of (i) recurrent businesses (comprising Hong Kong transport operations, Hong Kong station commercial businesses, 
Hong Kong property rental and management businesses, Mainland of China and international railway, property rental and management businesses 
and other businesses) and (ii) property development businesses (together with recurrent businesses referred to as underlying businesses).

The Group manages its businesses by the various business executive committees. In a manner consistent with the way in which information is 
reported internally to the Group’s most senior executive management for the purposes of resource allocation and performance assessment, the 
Group has identified the following reportable segments:

Hong Kong transport operations: The provision of passenger operation and related services on the domestic mass transit railway system in 

(i) 
Hong Kong, the Airport Express serving both the Hong Kong International Airport and the AsiaWorld-Expo at Chek Lap Kok, cross-boundary railway 
connection with the border of Mainland of China at Lo Wu and Lok Ma Chau, the Guangzhou-Shenzhen-Hong Kong Express Rail Link (Hong Kong 
Section) (“High Speed Rail”), light rail and bus feeder with railway system in the north-west New Territories and intercity railway transport with 
certain cities in the Mainland of China.

Hong Kong station commercial businesses: Commercial activities including the letting of advertising, retail and car parking spaces at railway 

(ii) 
stations, the provision of telecommunication and bandwidth services in railway premises and other commercial activities within the Hong Kong 
transport operations network.

Hong Kong property rental and management businesses: The letting of retail, office and car parking spaces and the provision of estate 

(iii) 
management services in Hong Kong.

(iv) 

Hong Kong property development: Property development activities at locations near the railway systems in Hong Kong.

(v)  Mainland of China and international railway, property rental and management businesses: The construction, operation and maintenance of 
mass transit railway systems including station commercial activities outside of Hong Kong and the letting of retail spaces and provision of estate 
management services in the Mainland of China.

(vi)  Mainland of China property development: Property development activities in the Mainland of China.

(vii)  Other businesses: Businesses not directly relating to transport operations or properties such as Ngong Ping 360, which comprises cable 
car operation in Tung Chung and related businesses at the Ngong Ping Theme Village, railway consultancy business and the provision of project 
management services to the HKSAR Government.

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NOTES TO THE CONSOLIDATED ACCOUNTS9  Segmental Information (continued)
The results of the reportable segments and reconciliation to the corresponding consolidated totals in the consolidated accounts are shown below:

Hong Kong 
transport 
operations

Hong Kong 
station 
commercial 
businesses

Hong Kong 
property 
rental and 
management 
businesses

Hong Kong 
property 
development

Mainland of China and 
international affiliates

Mainland of 
China and 
international 
railway, 
property 
rental and 
management 
businesses

Mainland 
of China 
property 
development

Other 
businesses

Un-allocated 
amount

Total

 11,896 

 1,262 

 315 

 11,140 
 756 
 – 

 29 
 1,233 
 2,007 

 – 
 315 
 4,739 

 – 

 – 

 1,971 

 4,664 

 36 

 75 

 11,896 
 (12,318)

 3,269 
 (509)

 5,054 
 (850)

 – 

 – 

 – 

 (422)

 2,760 

 4,204 

 – 

 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 

 – 

 – 

 – 

 – 

 6,491 

 (422)
 (4,810)
 (176)

 2,760 
 (197)
 (61)

 4,204 
 (18)
 (1)

 6,491 
 – 
 – 

 – 

 – 

 – 

 – 

 (5,408)
 – 

 2,502 
 – 

 – 
 – 

 – 
 – 

 4,185 
 – 

 (9,090)
 – 

 6,491 
 – 

 – 
 (1,049)

 (5,408)

 2,502 

 (4,905)

 5,442 

 21,289 

 1,994 
 19,295 
 139 

 137 

 2 

 21,428 
 (20,895)

 (183)

 350 

 – 

 350 
 (272)
 – 

 424 

 502 
 (62)

 (100)
 (41)

 299 

 – 

 – 
 – 
 – 

 – 

 – 

 – 
 (13)

 – 

 886 

 67 
 819 
 8 

 7 

 1 

 894 
 (2,496)

 – 

 – 
 – 
 – 

 – 

 – 

 – 
 – 

 35,648 

 13,230 
 22,418 
 6,893 

 6,779 

 114 

 42,541 
 (37,081)

 – 

 (96)

 (279)

 (13)

 (1,602)

 (96)

 5,181 

 – 

 – 

 – 

 6,491 

 (13)
 – 
 – 

 – 

 (13)
 93 

 – 
 (15)

 65 

 (1,602)
 (68)
 – 

 181 

 (1,489)
 – 

 – 
 – 

 (96)
 – 
 – 

 – 

 (96)
 (1,035)

 – 
 (196)

 11,672 
 (5,365)
 (238)

 605 

 6,674 
 (1,004)

 (9,190)
 (1,301)

 (1,489)

 (1,327)

 (4,821)

 124,355 
 6,610 

 2,928 
 587 

 85,532 
 911 

 – 

–
 326 
 – 
 – 
 – 

 – 

 – 
 – 
 2 
 – 
 – 

 16 

 – 
 16 
 – 
 – 
 – 

–
 131,291 

 – 
 3,517 

 – 
 86,475 

 – 
 3,412 

 – 

 11,942 
 3 
 – 
 – 
 1,572 

 – 
 16,929 

 7,473 
 9,739 

 58 
 4,447 

 586 
 1,760 

 – 
 14,709 

 220,932 
 42,175 

 63 

 – 
 – 
 443 
 5 
 – 

 – 

 – 
 – 
 – 
 249 
 228 

 – 

 – 
 771 
 25 
 214 
 – 

 – 

 – 
 – 
 – 
 – 
 – 

 79 

 11,942 
 1,116 
 470 
 468 
 1,800 

 10,530 
 28,253 

 – 
 4,982 

 1,062 
 4,418 

 – 
 14,709 

 11,592 
 290,574 

 8,045 

 2,090 

 2,588 

 12,924 

 11,024 

 10,114 
 18,159 

 – 
 2,090 

 – 
 2,588 

 – 
 12,924 

 181 
 11,205 

 5,928 

 497 

 3,516 

 – 

 – 

 – 

 – 

 687 

 249 

 – 

 875 

 – 
 875 

 – 

 – 

 3,417 

 62,335 

 103,298 

 – 
 3,417 

 – 
 62,335 

 10,295 
 113,593 

 30 

 – 

 – 

 – 

 10,220 

 687 

 in HK$ million
2020
Revenue from contracts with  
  customers within the scope  
  of HKFRS 15
  – Recognised at a point  

in time

  – Recognised over time
Revenue from other sources
  – Lease payments that are  

fixed or depend on  

     an index or a rate

  – Variable lease payments  
that do not depend on  

     an index or a rate

Total revenue
Operating expenses
Project study and business  
  development expenses
Operating (loss)/profit  
  before Hong Kong property  
  development, depreciation,  
  amortisation and variable  
  annual payment
Profit on Hong Kong property  
  development
Operating (loss)/profit before  
  depreciation, amortisation  
  and variable annual  
  payment
Depreciation and amortisation
Variable annual payment
Share of profit of associates  
  and joint venture
(Loss)/profit before interest,  

finance charges and taxation

Interest and finance charges
Investment property  
revaluation loss

Income tax
(Loss)/profit for the year ended  
  31 December 2020
Assets
Fixed assets
Other segment assets *
Goodwill and property  
  management rights
Property development  

in progress

Deferred expenditure
Deferred tax assets
Investments in securities
Properties held for sale
Interests in associates and  

joint venture

Total assets
Liabilities
Segment liabilities
Obligations under service  
  concession
Total liabilities
Other information
Capital expenditure on:
  Fixed assets
  Property development  

in progress

*  Other segment assets mainly include debtors, stores and spares, cash and cash equivalents and other assets employed in the operations of individual business 

segments.

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9  Segmental Information (continued)

Hong Kong 
transport 
operations

Hong Kong 
station 
commercial 
businesses

Hong Kong 
property 
rental and 
management 
businesses

Hong Kong 
property 
development

Mainland of China and 
international affiliates

Mainland of 
China and 
international 
railway, 
property 
rental and 
management 
businesses

Mainland 
of China 
property 
development

4,286

5,707

(25)

(2,012)

(75)

in HK$ million
2019
Revenue from contracts with  
  customers within the scope  
  of HKFRS 15

  – Recognised at a point  

in time

  – Recognised over time

Revenue from other sources

  – Lease payments that are  

fixed or depend on  

     an index or a rate

  – Variable lease payments  
that do not depend on  

     an index or a rate

Total revenue

Operating expenses

Project study and business  
  development expenses

Operating profit/(loss)  
  before Hong Kong property  
  development, depreciation,  
  amortisation and variable  
  annual payment

Profit on Hong Kong property  
  development

Operating profit/(loss) before  
  depreciation, amortisation  
  and variable annual  
  payment

Depreciation and amortisation

Variable annual payment

Share of profit of associates  
  and joint venture

(Loss)/profit before interest,  

finance charges and taxation

Interest and finance charges

Investment property  

revaluation gain/(loss)

Income tax

(Loss)/profit for the year ended  
  31 December 2019
Assets
Fixed assets

Other segment assets*

Goodwill and property  
  management rights

Property development  

in progress

Deferred expenditure

Deferred tax assets

Investments in securities

Properties held for sale

Interests in associates and  

joint venture

Total assets
Liabilities
Segment liabilities

Obligations under service  
  concession

Total liabilities
Other information
Capital expenditure on:

  Fixed assets

  Property development  

in progress

19,938

19,174

764

–

–

–

19,938

(14,029)

–

2,026

49

1,977

4,773

304

–

304

4,833

4,511

4,702

262

131

6,799

(680)

–

5,137

(851)

–

5,909

6,119

4,286

–

–

–

–

–

–

–

–

–

–

–

–

–

5,707

5,909

(4,728)

(1,772)

–

6,119

(192)

(805)

–

(591)

5,122

–

–

–

–

–

–

(591)

5,122

123,669

3,552

2,598

310

–

–

140

–

–

–

–

–

–

–

2

–

–

–

(16)

(6)

–

4,264

–

1,449

–

5,713

91,110

459

21

–

7

–

–

–

–

127,361

2,910

91,597

11,694

10,177

21,871

5,085

–

2,126

–

2,126

449

–

2,379

–

2,379

311

–

–

–

–

5,707

–

–

(176)

5,531

–

2,850

–

12,022

–

–

–

1,034

–

15,906

10,434

–

10,434

–

3,819

20,902

2,701

18,201

183

182

1

21,085

(19,760)

(201)

1,124

–

1,124

(236)

–

54

942

(57)

(77)

(200)

608

7,544

8,549

56

–

–

131

–

–

9,335

25,615

9,449

173

9,622

204

–

Other 
businesses

Un-allocated 
amount

Total

1,529

387

1,142

16

14

2

1,545

(3,557)

–

–

–

–

–

–

–

–

44,699

22,311

22,388

9,805

9,409

396

54,504

(38,902)

–

(75)

(276)

(2,012)

–

(75)

–

(65)

–

234

(1,843)

–

–

–

–

–

–

(75)

(882)

–

(1,540)

15,326

5,707

21,033

(5,237)

(2,583)

288

13,501

(859)

1,372

(1,922)

(1,843)

(2,497)

12,092

626

1,665

–

–

1,801

–

386

–

1,024

5,502

3,162

–

3,162

28

–

–

15,553

225,605

37,438

–

–

–

–

–

–

–

15,553

77

12,022

1,948

134

386

1,245

10,359

289,214

51,958

92,066

–

51,958

10,350

102,416

–

–

6,077

3,819

–

–

–

–

–

–

–

(25)

–

(25)

–

–

–

–

(25)

80

–

(6)

49

58

4,500

–

–

–

1

–

211

–

4,770

864

–

864

–

–

*  Other segment assets mainly include debtors, stores and spares, cash and cash equivalents and other assets employed in the operations of individual business 

segments.

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NOTES TO THE CONSOLIDATED ACCOUNTS 
    
 
    
 
 
    
 
 
 
 
 
 
 
9  Segmental Information (continued)
Unallocated assets and liabilities mainly comprise cash, bank balances and deposits, tax reserve certificates, derivative financial assets and liabilities, 
interest-bearing loans and borrowings, current taxation as well as deferred tax liabilities.

For the year ended 31 December 2020, revenue from two customers (2019: one customer) of the Mainland of China and international railway, 
property rental and management businesses segment has exceeded 10% of the Group’s revenue.  Approximately 16.49% and 10.60% of the Group’s 
total revenue was attributable to each of the two customers respectively (2019: Approximately 14.47% of the Group’s total revenue was attributable 
to the customer).

The following table sets out information about the geographical location of the Group’s revenue from external customers and the Group’s fixed 
assets, goodwill and property management rights, property development in progress, deferred expenditure and interests in associates and joint 
venture (“specified non-current assets”). The geographical location of customers is based on the location at which the services were provided or 
goods were delivered. The geographical location of the specified non-current assets is based on the physical location of the asset in the case of 
investment properties, other property, plant and equipment and property development in progress, the location of the proposed capital project 
in the case of deferred expenditure, the location of the operation to which they are related in the case of service concession assets, goodwill and 
property management rights and the location of operation in the case of interests in associates and joint venture.

in HK$ million

Hong Kong SAR (place of domicile)

Australia

Mainland of China and Macao SAR

Sweden

United Kingdom

Revenue from external customers

Specified non-current assets

2020

 21,043 

 12,482 

 1,896 

 4,747 

 2,373 

 21,498 

 42,541 

2019

 33,357

12,305

1,934

4,862

2,046

21,147

54,504

2020

 227,537 

 1,309 

 15,935 

 819 

 61 

 18,124 

 245,661 

2019

233,019

941

15,155

786

110

16,992

250,011

As at 31 December 2020, the aggregated amount of the transaction price allocated to the remaining performance obligation under the Group’s 
existing contracts is HK$41,913 million (2019: HK$42,183 million). This amount represents revenue expected to be recognised in the future 
mainly from the fixed annual payments in relation to High Speed Rail under the SSCA-HSR, as well as the construction, consultancy and project 
management contracts entered into with the Group’s customers. The Group will recognise the expected revenue in future when or as the work is 
completed which is expected to occur over the next one to fifteen years.

The Group has applied the practical expedients in paragraph 121 of HKFRS 15 to exempt the disclosure of revenue expected to be recognised in the 
future arising from certain contracts with customers in existence at the reporting date that are billed based on the performance completed to date 
or have an original expected duration of one year or less.

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10  Operating Expenses
A 

Total staff costs include:

in HK$ million

Amounts charged to consolidated profit and loss account under:

  – staff costs and related expenses for Hong Kong transport operations

  – maintenance and related works for Hong Kong transport operations

  – other expense line items for Hong Kong transport operations

  – expenses relating to Hong Kong station commercial businesses

  – expenses relating to Hong Kong property rental and management businesses

  – expenses relating to Mainland of China and international subsidiaries

  – expenses relating to other businesses

  – project study and business development expenses

  – profit on Hong Kong property development

Amounts capitalised under:

  – property development in progress

  – assets under construction and other projects

  – service concession assets

Amounts recoverable

Total staff costs

Amounts recoverable relate to property management, entrustment works and other agreements.

The following expenditures are included in total staff costs:

in HK$ million

Share-based payments

Contributions to defined contribution retirement schemes and Mandatory Provident Fund

Amounts recognised in respect of defined benefit retirement schemes

B 

Auditors’ remuneration charged to the consolidated profit and loss account include:

in HK$ million

Audit services

Tax services

Other audit related services

C 

Loss on disposal of fixed assets of HK$104 million (2019: HK$57 million) is included in operating expenses.

2020

 6,317 

 105 

 505 

 120 

 147 

 9,260 

 884 

 212 

 18 

 204 

 759 

 449 

 596 

2019

6,489

117

304

117

149

9,006

1,384

271

24

194

733

359

602

 19,576 

19,749

2020

 121 

 921 

 451 

 1,493 

2019

122

907

469

1,498

2020

2019

 19 

 2 

 6 

 27 

19

2

6

27

214

MTR Corporation

Annual Report 2020

215

NOTES TO THE CONSOLIDATED ACCOUNTS11  Remuneration of Members of the Board and the Executive Directorate
A  Remuneration of Members of the Board and the Executive Directorate
The emoluments of Members of the Board and the Executive Directorate of the Company were as follows:
(i) 

in HK$ million

2020
Members of the Board
  – Rex Auyeung Pak-kuen
  – Andrew Clifford Winawer Brandler
  – Bunny Chan Chung-bun (appointed on 20 May 2020)**
  – Walter Chan Kar-lok
  – Pamela Chan Wong Shui
  – Dorothy Chan Yuen Tak-fai
  – Cheng Yan-kee
  – Anthony Chow Wing-kin
  – Eddy Fong Ching
  – James Kwan Yuk-choi
  – Rose Lee Wai-mun
  – Lucia Li Li Ka-lai
  – Jimmy Ng Wing-ka
  – Benjamin Tang Kwok-bun
  – Allan Wong Chi-yun (retired on 20 May 2020)*
  – Johannes Zhou Yuan
  – James Henry Lau Jr (resigned on 1 June 2020)
  – Christopher Hui Ching-yu (appointed on 1 June 2020)
  – Secretary for Transport and Housing
  – Permanent Secretary for Development (Works)
  – Commissioner for Transport

Members of the Executive Directorate
  – Jacob Kam Chak-pui
  – Adi Lau Tin-shing
  – Roger Francis Bayliss
  – Margaret Cheng Wai-ching
  – Linda Choy Siu-min (appointed on 2 March 2020)****
  – Peter Ronald Ewen (retired on 22 February 2021)
  – Herbert Hui Leung-wah
  – Tony Lee Kar-yun (appointed on 1 January 2020)****
  – Gillian Elizabeth Meller
  – Linda So Ka-pik (resigned on 16 January 2020)***
  – David Tang Chi-fai
  – Jeny Yeung Mei-chun

Base pay, 
allowances and 
benefits in kind

Retirement 
scheme 
contribution

Fees

Variable 
remuneration 
related to 
performance

 1.6 
 0.5 
 0.2 
 0.4 
 0.5 
 0.5 
 0.5 
 0.4 
 0.5 
 0.4 
 0.4 
 0.4 
 0.4 
 0.4 
 0.2 
 0.4 
 0.2 
 0.2 
 0.4 
 0.4 
 0.4 

–
–
–
–
–
–
–
–
–
–
–
–
 9.3 

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

 8.0 
 5.6 
 4.6 
 5.2 
 3.2 
 4.3 
 4.8 
 4.2 
 4.3 
 0.5 
 4.8 
 4.7 
 54.2 

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

 1.2 
–~
–~~

 0.7 
 0.5 
 0.7 
 0.7 
 0.7 
 0.7 

–~~~

 0.7 
 0.7 
6.6 

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

 0.8 
 0.3 
 0.3 
 0.3 
 0.2 
 0.2 
 0.3 
 0.2 
 0.3 

–~~~

 0.3 
 0.3 
3.5 

Total

 1.6 
 0.5 
 0.2 
 0.4 
 0.5 
 0.5 
 0.5 
 0.4 
 0.5 
 0.4 
 0.4 
 0.4 
 0.4 
 0.4 
 0.2 
 0.4 
 0.2 
 0.2 
 0.4 
 0.4 
 0.4 

 10.0 
 5.9 
 4.9 
 6.2 
 3.9 
 5.2 
 5.8 
 5.1 
 5.3 
 0.5 
 5.8 
 5.7 
 73.6 

*  Allan C Y Wong retired as a Member of the Board on the date shown in the above table. The amount of his emolument shown in the above table covers the period 

from 1 January 2020 to the date of his retirement.

**  Bunny C B Chan was appointed as a Member of the Board on the date shown in the above table. The amount of his emolument shown in the above table covers the 

period from the date of his appointment to 31 December 2020.

***  Linda K P So resigned as a Member of the Executive Directorate on the date shown in the above table. The amount of her emolument shown in the above table covers 

the period from 1 January 2020 to the date of her resignation.

**** Linda S M Choy and Tony K Y Lee were appointed as Members of the Executive Directorate on the date shown in the above table. The amounts of their emolument 

shown in the above table cover the period from the dates of their respective dates of appointment to 31 December 2020.

~ 

The total contributions paid by the Company attributable to the financial year ended 31 December 2020 for Adi T S Lau, who participated in MTR Retirement Scheme 
was HK$20,475, pursuant to the requirement of the scheme.

~ ~  The total contributions paid by the Company attributable to the financial year ended 31 December 2020 for Roger F Bayliss, who participated in Mandatory Provident 

Fund Scheme was HK$18,000.

~ ~ ~ The total contributions under MTR Provident Fund Scheme paid by the Company and the pro-rated variable remuneration related to performance for the period from 

1 January 2020 to the date of resignation for Linda K P So was HK$24,024 and HK$10,174 respectively.

All Members of the Board except Bunny Chan Chung-bun (appointed on 20 May 2020) and Christopher Hui Ching-yu (appointed on 1 June 2020) 
agreed to waive HK$25,000 of each of their director fees for the year ended 31 December 2020. The aggregate amount of such remuneration waived 
was donated by the Company for charity use. The amounts waived are excluded from the above table.

All Members of the Executive Directorate except Linda So Ka-pik (resigned on 16 January 2020) agreed to waive a portion of their remuneration for 
the year ended 31 December 2020 (HK$566,040 for Jacob Kam Chak-pui, HK$378,000 for Adi Lau Tin-shing, HK$329,220 for Roger Francis Bayliss, 
HK$326,400 for Margaret Cheng Wai-ching, HK$270,000 for Linda Choy Siu-min, HK$299,580 for Peter Ronald Ewen, HK$325,560 for Herbert Hui 
Leung-wah, HK$282,000 for Tony Lee Kar-yun, HK$309,120 for Gillian Elizabeth Meller, HK$345,600 for David Tang Chi-fai and HK$337,320 for  
Jeny Yeung Mei-chun). The aggregate amount of such remuneration waived was donated by the Company for charity use. The amounts waived  
are excluded from the above table.

214

MTR Corporation

Annual Report 2020

215

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis11  Remuneration of Members of the Board and the Executive Directorate 

(continued)

A  Remuneration of Members of the Board and the Executive Directorate (continued)

in HK$ million

2019
Members of the Board
  – Frederick Ma Si-hang (retired on 1 July 2019)#
  – Rex Auyeung Pak-kuen (appointed on 7 March 2019)##
  – Andrew Clifford Winawer Brandler
  – Walter Chan Kar-lok (appointed on 22 May 2019)##
  – Pamela Chan Wong Shui

  – Dorothy Chan Yuen Tak-fai
  – Cheng Yan-kee (appointed on 22 May 2019)##
  – Vincent Cheng Hoi-chuen (retired on 22 May 2019)#
  – Anthony Chow Wing-kin

  – Eddy Fong Ching

  – James Kwan Yuk-choi
  – Kaizer Lau Ping-cheung (retired on 22 May 2019)#
  – Rose Lee Wai-mun

  – Lucia Li Li Ka-lai
  – Jimmy Ng Wing-ka (appointed on 22 May 2019)##
  – Abraham Shek Lai-him (retired on 22 May 2019)#
  – Benjamin Tang Kwok-bun

  – Allan Wong Chi-yun

  – Johannes Zhou Yuan

  – James Henry Lau Jr

  – Secretary for Transport and Housing

  – Permanent Secretary for Development (Works)

  – Commissioner for Transport

Members of the Executive Directorate
  – Lincoln Leong Kwok-kuen (retired on 1 April 2019)###
  – Jacob Kam Chak-pui
  – Roger Francis Bayliss (appointed on 18 March 2019)####
  – Margaret Cheng Wai-ching

  – Peter Ronald Ewen

  – Herbert Hui Leung-wah

  – Adi Lau Tin-shing

  – Gillian Elizabeth Meller

  – Linda So Ka-pik

  – David Tang Chi-fai

  – Jeny Yeung Mei-chun

Base pay, 
allowances and 
benefits in kind

Retirement 
scheme 
contribution

Fees

Variable 
remuneration 
related to 
performance

Total

 0.9

0.9

0.5

0.2

0.4

0.5

0.3

0.2

0.5

0.5

0.5

0.2

0.4

0.5

0.3

0.2

0.4

0.5

0.5

0.4

0.4

0.4

0.4

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

4.4

8.1

4.0

5.0

4.5

5.0

5.1

4.5

4.5

5.1

4.9

10.0

55.1

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.3

1.2
–^
0.7

0.6

0.7

–^^

0.7

0.6

0.7

0.7

6.2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1.4

0.6

0.8

0.7

0.7

0.9

0.7

0.7

0.8

0.8

8.1

0.9

0.9

0.5

0.2

0.4

0.5

0.3

0.2

0.5

0.5

0.5

0.2

0.4

0.5

0.3

0.2

0.4

0.5

0.5

0.4

0.4

0.4

0.4

4.7

10.7

4.6

6.5

5.8

6.4

6.0

5.9

5.8

6.6

6.4

79.4

# 

Frederick S H Ma, Vincent H C Cheng, Kaizer P C Lau and Abraham L H Shek retired as Members of the Board on the date shown in the above table. The amounts of 
their emolument shown in the above table cover the period from 1 January 2019 to the respective dates of retirement.

##  Rex P K Auyeung, Walter K L Chan, Cheng Y K and Jimmy W K Ng were appointed as Members of the Board on the date shown in the above table. The amounts of 

their emolument shown in the above table covers the period from the date of their respective dates of appointment to 31 December 2019.

###  Lincoln K K Leong retired as a Member of the Executive Directorate on the date shown in the above table. The amount of his emolument shown in the above 

table covers the period from 1 January 2019 to his retirement date. Lincoln K K Leong agreed to waive his variable remuneration related to performance in 2019 of 
approximately HK$6,613,020.

#### Roger F Bayliss was appointed as a Member of the Executive Directorate on the date shown in the above table. The amount of his emolument shown in the above 

table covers the period from the date of his appointment to 31 December 2019.

^ 

The total contributions paid by the Company attributable to the financial year ended 31 December 2019 for Roger F Bayliss, who participated in Mandatory Provident 
Fund Scheme was HK$15,000.

^^  The total contributions paid by the Company attributable to the financial year ended 31 December 2019 for Adi T S Lau, who participated in MTR Retirement Scheme 

was nil, pursuant to the requirement of the scheme.

216

MTR Corporation

Annual Report 2020

217

NOTES TO THE CONSOLIDATED ACCOUNTS11  Remuneration of Members of the Board and the Executive Directorate 

(continued)

A  Remuneration of Members of the Board and the Executive Directorate (continued)
The above emoluments do not include the fair value of Award Shares granted under the Executive Share Incentive Scheme.

The director’s fees in respect of the office of the Secretary for Transport and Housing (Frank Chan Fan), the office of the Permanent Secretary for 
Development (Works) (Lam Sai-hung) and the office of the Commissioner for Transport (Mable Chan for the period from 1 January 2020 to 31 July 
2020 and Rosanna Law Shuk-pui for the period from 9 September 2020 to 31 December 2020), each of whom was appointed Director by the Chief 
Executive of the HKSAR pursuant to Section 8 of the Mass Transit Railway Ordinance (“MTR Ordinance”), were received by Government rather than 
by the individuals concerned.

The director’s fee in respect of James Henry Lau Jr (for the period from 1 January 2020 to 31 May 2020) and Christopher Hui Ching-yu (for the period 
from 1 June 2020 to 31 December 2020), being the Secretary for Financial Services and the Treasury of Government for the respective periods, was 
received by Government rather than by the individuals personally.

Alternate Directors were not entitled to director’s fees.

Restricted Shares and Performance Shares were granted to Members of the Executive Directorate under the Company’s Executive Share 
(ii) 
Incentive Scheme. Performance Shares offered to Members of the Executive Directorate under such grants, in general, covered a period of three 
years from the date of grant. The entitlements of each of the Members of the Executive Directorate with vesting periods falling in the years ended  
31 December 2019 and 2020, if any, are as follows:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

Jacob C P Kam was granted 21,550 Restricted Shares on 8 April 2016, 22,050 Restricted Shares on 10 April 2017, 25,550 Restricted Shares  
and 50,450 Performance Shares on 10 April 2018, 120,000 Contract-end Restricted Shares on 1 April 2019, 47,400 Restricted Shares and  
91,750 Performance Shares on 8 April 2019, and 89,300 Restricted Shares on 8 April 2020, of which a total of 31,666 Restricted Shares were 
vested in 2020 (2019: 23,050 Restricted Shares), and the respective fair value of the share-based payments recognised for the year ended  
31 December 2020 was HK$7.6 million (2019: HK$5.5 million). No award shares were lapsed/forfeited in 2020 (2019: nil);

Adi T S Lau was granted 8,400 Restricted Shares on 8 April 2016, 17,700 Restricted Shares on 10 April 2017, 16,450 Restricted Shares and 
50,450 Performance Shares on 10 April 2018, 16,250 Restricted Shares on 8 April 2019 and 39,100 Restricted Shares on 8 April 2020, of which 
a total of 16,799 Restricted Shares were vested in 2020 (2019: 14,183 Restricted Shares), and the respective fair value of the share-based 
payments recognised for the year ended 31 December 2020 was HK$1.9 million (2019: HK$1.5 million). No award shares were lapsed/forfeited 
in 2020 (2019: nil);

Roger Francis Bayliss was granted 30,150 Performance Shares on 8 April 2019 and 30,250 Restricted Shares on 8 April 2020, of which nil was 
vested in 2020 (2019: nil), and the respective fair value of the share-based payments recognised for the year ended 31 December 2020 was 
HK$1.3 million (2019: HK$0.5 million). No award shares were lapsed/forfeited in 2020 (2019: nil); 

Margaret W C Cheng was granted 71,428 Restricted Shares on 19 August 2016, 16,950 Restricted Shares on 10 April 2017, 17,600 Restricted 
Shares and 50,450 Performance Shares on 10 April 2018, 16,550 Restricted Shares on 8 April 2019 and 32,450 Restricted Shares on 8 April 
2020, of which a total of 17,032 Restricted Shares were vested in 2020 (2019: 35,326 Restricted Shares), and the respective fair value of the 
share-based payments recognised for the year ended 31 December 2020 was HK$1.8 million (2019: HK$1.7 million). No award shares were 
lapsed/forfeited in 2020 (2019: nil);

Peter Ronald Ewen was granted 15,050 Restricted Shares on 10 April 2017, 12,250 Restricted Shares and 50,450 Performance Shares on  
10 April 2018, 12,500 Restricted Shares on 8 April 2019 and 26,500 Restricted Shares on 8 April 2020, of which 13,267 Restricted Shares were 
vested in 2020 (2019: 9,099 Restricted Shares), and the respective fair value of the share-based payments recognised for the year ended  
31 December 2020 was HK$1.6 million (2019: HK$1.3 million). No award shares were lapsed/forfeited in 2020 (2019: nil);

Herbert L W Hui was granted 15,200 Restricted Shares on 10 April 2017, 14,200 Restricted Shares and 50,450 Performance Shares on 10 April 
2018, 13,800 Restricted Shares on 8 April 2019 and 29,050 Restricted Shares on 8 April 2020, of which 14,401 Restricted Shares were vested in 
2020 (2019: 9,799 Restricted Shares), and the respective fair value of the share-based payments recognised for the year ended 31 December 
2020 was HK$1.6 million (2019: HK$1.3 million). No award shares were lapsed/forfeited in 2020 (2019: nil);

Tony K Y Lee was granted 7,150 Restricted Shares on 8 April 2016, 6,800 Restricted Shares on 10 April 2017, 7,900 Restricted Shares and  
10,500 Performance Shares on 10 April 2018, 8,300 Restricted Shares on 8 April 2019 and 15,500 Restricted Shares on 8 April 2020, of which  
a total of 7,667 Restricted Shares were vested in 2020 (2019: 7,283 Restricted Shares), and the respective fair value of the share-based 
payments recognised for the year ended 31 December 2020 was HK$0.6 million. No award shares were lapsed/forfeited in 2020;

Gillian E Meller was granted 17,300 Restricted Shares on 8 April 2016, 16,200 Restricted Shares on 10 April 2017, 16,050 Restricted Shares 
and 50,450 Performance Shares on 10 April 2018, 13,400 Restricted Shares on 8 April 2019 and 27,000 Restricted Shares on 8 April 2020, of 
which a total of 15,216 Restricted Shares were vested in 2020 (2019: 16,518 Restricted Shares), and the respective fair value of the share-based 
payments recognised for the year ended 31 December 2020 was HK$1.6 million (2019: HK$1.4 million). No award shares were lapsed/forfeited 
in 2020 (2019: nil);

Linda K P So was granted 16,400 Restricted Shares on 8 April 2016, 15,300 Restricted Shares on 10 April 2017, 14,200 Restricted Shares  
and 50,450 Performance Shares on 10 April 2018 and 14,800 Restricted Shares on 8 April 2019, of which nil was vested in 2020  
(2019: 15,301 Restricted Shares), and the respective fair value of the share-based payments recognised for the year ended 31 December 2019 
was HK$1.4 million. 79,817 award shares were lapsed/forfeited in 2020 (2019: nil);

David C F Tang was granted 17,950 Restricted Shares on 8 April 2016, 17,250 Restricted Shares on 10 April 2017, 16,850 Restricted Shares 
and 50,450 Performance Shares on 10 April 2018, 17,200 Restricted Shares on 8 April 2019 and 31,350 Restricted Shares on 8 April 2020, of 
which a total of 17,099 Restricted Shares were vested in 2020 (2019: 17,350 Restricted Shares), and the respective fair value of the share-based 
payments recognised for the year ended 31 December 2020 was HK$1.8 million (2019: HK$1.5 million). No award shares were lapsed/forfeited 
in 2020 (2019: nil);

216

MTR Corporation

Annual Report 2020

217

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis11  Remuneration of Members of the Board and the Executive Directorate 

(continued)

A  Remuneration of Members of the Board and the Executive Directorate (continued)
• 

Jeny M C Yeung was granted 18,850 Restricted Shares on 8 April 2016, 17,700 Restricted Shares on 10 April 2017, 17,350 Restricted Shares 
and 50,450 Performance Shares on 10 April 2018, 16,350 Restricted Shares on 8 April 2019 and 32,650 Restricted Shares on 8 April 2020, of 
which a total of 17,133 Restricted Shares were vested in 2020 (2019: 17,967 Restricted Shares), and the respective fair value of the share-based 
payments recognised for the year ended 31 December 2020 was HK$1.8 million (2019: HK$1.5 million). No award shares were lapsed/forfeited 
in 2020 (2019: nil); and 

• 

Lincoln K K Leong was granted 64,850 Restricted Shares on 8 April 2016, 63,900 Restricted Shares on 10 April 2017, 80,000 Contract-end 
Restricted Shares on 16 March 2018 and 73,300 Restricted Shares and 239,950 Performance Shares on 10 April 2018, of which a total of 
217,518 Restricted Shares were vested in 2019, and the respective fair value of the share-based payments recognised for the year ended  
31 December 2019 was HK$6.5 million. No award shares were lapsed/forfeited in 2019.

None of the Performance Shares awarded to the Members of the Executive Directorate were vested in 2020 (2019: nil).

The details of Board Members’ and Members of the Executive Directorate’s interest in the Company’s shares are disclosed in the Report of the 
Members of the Board and note 41.

For the year ended 31 December 2020, two (2019: three) Members of the Executive Directorate of the Company, whose emoluments are 

(iii) 
shown above, were among the five individuals whose emoluments were the highest. The total remuneration of the five highest paid individuals for 
the year is shown below:

in HK$ million

Base pay, allowances and benefits in kind

Variable remuneration related to performance

Retirement scheme contributions

The emoluments of the top 5 highest paid individuals for the year are within the following bands:

HK$6,000,001 – HK$6,500,000

HK$6,500,001 – HK$7,000,000

HK$7,000,001 – HK$7,500,000

HK$8,000,001 – HK$8,500,000

HK$10,000,001 – HK$10,500,000

HK$10,500,001 – HK$11,000,000

2020

 29.6 

 2.0 

 4.3 

35.9 

2020

 3 

 – 

 1 

 – 

1

–

 5 

2019

30.1

6.2

2.6

38.9

2019

1

2

–

1

–

1

5

The aggregate emoluments and share-based payments of Members of the Board and the Executive Directorate for the year was  

(iv) 
HK$95.2 million (2019: HK$103.5 million).

The Company has a service contract with each of the independent non-executive Directors (“INED”)/non-executive Directors (“NED”) 

(v) 
(excluding three additional directors appointed pursuant to Section 8 of the MTR Ordinance) specifying the terms of his/her continuous 
appointments as an INED/a NED and a Member of the relevant Board Committees, for a period not exceeding three years. He/she is also subject to 
retirement by rotation and re-election at the Company’s annual general meetings in accordance with the Articles of Association where applicable.  
Dr Rex P K Auyeung was appointed by the Financial Secretary Incorporated (“FSI”) as non-executive Chairman of the Company for a term 
commencing from 1 July 2019 until 31 December 2021 (both dates inclusive).

Share Options

B 
Options exercised and outstanding in respect of each Member of the Executive Directorate as at 31 December 2020 are set out in the Report of the 
Members of the Board.

Under the 2007 Share Option Scheme (the “2007 Option Scheme”) as described in note 41(i), all Members of the Executive Directorate were granted 
options to acquire shares between 2007 and 2014. No grant was made after the scheme’s expiry date on 6 June 2014.

Under the vesting terms of the options, options granted will be evenly vested in respect of their underlying shares over a period of three years from 
the date of offer to grant such options. As all the share options granted to each Member of the Executive Directorate were vested prior to 2018, the 
respective fair value of the share based payments recognised for the year ended 31 December 2020 was HK$nil (2019: HK$nil).

218

MTR Corporation

Annual Report 2020

219

NOTES TO THE CONSOLIDATED ACCOUNTS11  Remuneration of Members of the Board and the Executive Directorate 

(continued)

C  Award Shares
Award Shares outstanding in respect of each Member of the Executive Directorate as at 31 December 2020 are set out in the Report of the Members 
of the Board.

Under the Executive Share Incentive Scheme as described in note 41(ii), all Members of the Executive Directorate may be granted an award of 
Restricted Shares and/or Performance Shares (collectively known as “Award Shares”). Restricted Shares are awarded on the basis of individual 
performance. Performance Shares are awarded which vest subject to the performance of the Company over a pre-determined performance 
period, assessed by reference to such Board-approved performance metric and in respect of such performance period and any other performance 
conditions, as determined by the Remuneration Committee from time to time.

An award of Restricted Shares will vest ratably over three years in equal tranches (unless otherwise determined by the Remuneration Committee). An 
award of Performance Shares will vest upon certification by the Remuneration Committee that the relevant performance metric and performance 
conditions have been achieved.

12  Profit on Hong Kong Property Development
Profit on Hong Kong property development comprises:

in HK$ million

Share of surplus, income and interest in unsold properties from property development

Income from receipt of properties for investment purpose

Agency fee and other income from West Rail property development (note 22C)

Overheads and miscellaneous studies

2020

 6,481 

 – 

 42 

 (32)

 6,491 

2019

4,376

1,211

182

(62)

5,707

During the year ended 31 December 2020, profit attributable to joint operations of HK$6,481 million (2019: HK$5,587 million) was recognised.

13  Depreciation and Amortisation
Depreciation and amortisation comprise:

in HK$ million

Depreciation charge relating to:

  – Owned property, plant and equipment

  – Right-of-use assets

Amortisation charge:

  – Amortisation charge relating to service concession assets and other intangible assets

  – Utilisation of government subsidy for SZL4 operation

2020

 3,788 

 357 

 4,145 

 1,601 

 (381)

 1,220 

 5,365 

2019

 3,865

332

4,197

1,439

(399)

1,040

5,237

218

MTR Corporation

Annual Report 2020

219

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis14  Interest and Finance Charges

in HK$ million

Interest expenses in respect of:

  – Bank loans, overdrafts and capital market instruments

  – Obligations under service concession

  – Lease liabilities

  – Others

Finance charges

Exchange loss/(gain)

Utilisation of government subsidy for SZL4 operation

Derivative financial instruments:

  – Fair value hedges

  – Cash flow hedges:

  – transferred from hedging reserve to interest expenses

  – transferred from hedging reserve to offset exchange (loss)/gain

  – Hedge of net investments:

  – ineffective portion

  – Derivatives not adopted hedge accounting

Interest expenses capitalised

Interest income in respect of:

  – Deposits with banks

  – Others

2020

2019

 1,001 

 696 

 56 

 25 

 52 

 234 

 2 

 (21)

 (240)

–

 1 

 (348)

 (36)

 2,064 

 (58)

 (258)

 (360)

 1,388 

 (384)

 1,004 

1,053

700

58

23

42

(53)

1

(32)

69

(1)

–

(466)

(16)

1,823

(70)

37

(449)

1,341

(482)

859

During the year ended 31 December 2020, interest expenses capitalised were calculated on a monthly basis at the pre-determined cost of 
borrowings and/or the relevant group companies’ borrowing cost which varied from 2.0% to 2.9% per annum (2019: 2.5% to 2.9% per annum).

During the year ended 31 December 2020, interest and finance charges net of interest expenses capitalised in relation to the SZL4 were  
HK$58 million (2019: HK$70 million), which was fully offset by the subsidy received from the Shenzhen Municipal Government.

During the year ended 31 December 2020, the loss resulting from fair value changes of the underlying financial assets and liabilities being hedged 
under fair value hedge was HK$140 million (2019: HK$45 million) while the gain resulting from fair value changes of hedging instruments comprising 
interest rate and cross currency swaps was HK$138 million (2019: HK$44 million), thus resulting in a net loss of HK$2 million (2019: HK$1 million).

220

MTR Corporation

Annual Report 2020

221

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
15  Income Tax in the Consolidated Profit and Loss Account
A 

Income tax in the consolidated profit and loss account represents:

in HK$ million

Current tax

  – Hong Kong Profits Tax

  – Tax outside Hong Kong

Less: Utilisation of government subsidy for SZL4 operation

Deferred tax

  – Origination and reversal of temporary differences on:

  – tax losses

  – depreciation allowances in excess of related depreciation

  – revaluation of properties

  – provisions and others

2020

 958 

 328 

 1,286 

 (28)

 1,258 

 (20)

 356 

 (1)

 (292)

 43 

 1,301 

2019

1,191

264

1,455

(71)

1,384

(1)

620

(5)

(76)

538

1,922

Except for the Company which is a qualifying corporation under the two-tiered Profits Tax rate regime in Hong Kong, the provision for Hong Kong 
Profits Tax for the year ended 31 December 2020 is calculated at 16.5% (2019: 16.5%) on the estimated assessable profits for the year after deducting 
accumulated tax losses brought forward, if any. Under the two-tiered Profits Tax rate regime, the Company’s first HK$2 million of assessable profits 
are taxed at 8.25% and the remaining assessable profits are taxed at 16.5%. The provision for Hong Kong Profits Tax for the Company was calculated 
on the same basis in 2020 and 2019.

Current taxes for subsidiaries outside Hong Kong are charged at the appropriate current rates of taxation ruling in the relevant tax jurisdictions.

Provision for deferred tax on temporary differences arising in Hong Kong is calculated at the Hong Kong Profits Tax rate at 16.5% (2019: 16.5%), while 
that arising outside Hong Kong is calculated at the appropriate current rates of taxation ruling in the relevant tax jurisdictions.

The Company purchased tax reserve certificates in connection with the tax deductibility of certain payments relating to the Rail Merger. Please refer 
to note 29 to the consolidated accounts for details.

B 

Reconciliation between tax expense and accounting profit or loss at applicable tax rates:

(Loss)/profit before taxation

Notional tax on (loss)/profit before taxation, calculated at the rates applicable to  
  profits in the tax jurisdictions concerned

Tax effect of non-deductible expenses

Tax effect of non-taxable revenue

Tax effect of unused tax losses not recognised

Utilisation of government subsidy for SZL4 operation

Actual tax expenses

2020

2019

HK$ million

%

HK$ million

%

 (3,520)

  (728)

2,232 

 (207)

32 

 (28)

1,301 

14,014

2,330

1,241

(1,562)

(16)

(71)

1,922

 (20.7)

63.4 

 (5.9)

0.9 

 (0.8)

36.9 

16.6

8.8

(11.1)

(0.1)

(0.5)

13.7

220

MTR Corporation

Annual Report 2020

221

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
16  Dividends
During the year, ordinary dividends paid and proposed to shareholders of the Company comprise:

in HK$ million

Ordinary dividends attributable to the year

  – Interim ordinary dividend declared of HK$0.25 (2019: HK$0.25) per share

  – Final ordinary dividend proposed after the end of the reporting period of HK$0.98  

  (2019: HK$0.98) per share

2020

1,545

 6,057 

 7,602 

2019

1,539

6,035

7,574

Ordinary dividends attributable to the previous year

  – Final ordinary dividend of HK$0.98 (2019: HK$0.95 per share attributable to year 2018)  

  per share approved and payable/paid during the year

6,036

5,835

The final ordinary dividend proposed after the end of the reporting period has not been recognised as a liability at the end of the reporting period.

For 2020 final ordinary dividend, the Board proposed that a scrip dividend option will be offered to all shareholders of the Company whose names 
appeared on the register of members of the Company as at the close of business on 4 June 2021 (except for those with registered addresses in New 
Zealand or the United States of America or any of its territories or possessions).

Details of ordinary dividends paid to the Financial Secretary Incorporated are disclosed in note 44O.

17  (Loss)/Earnings Per Share
A  Basic (Loss)/Earnings Per Share
The calculation of basic (loss)/earnings per share is based on the loss for the year attributable to shareholders of HK$4,809 million (2019: profit of 
HK$11,932 million) and the weighted average number of ordinary shares in issue less shares held for Executive Share Incentive Scheme, which is 
calculated as follows:

Issued ordinary shares at 1 January

Effect of scrip dividend issued

Effect of share options exercised

Less: Shares held for Executive Share Incentive Scheme

2020

2019

 6,157,948,911

6,139,485,589

 8,968,601 

 1,399,931 

6,682,480

2,130,711

 (5,787,780)

(5,752,047)

Weighted average number of ordinary shares less shares held for Executive Share Incentive Scheme  
  at 31 December

 6,162,529,663 

6,142,546,733

B  Diluted (Loss)/Earnings Per Share
The calculation of diluted (loss)/earnings per share is based on the loss for the year attributable to shareholders of HK$4,809 million (2019: profit 
of HK$11,932 million) and the weighted average number of ordinary shares in issue less shares held for Executive Share Incentive Scheme after 
adjusting for the dilutive effect of the Company’s share option scheme and Executive Share Incentive Scheme, which is calculated as follows:

2020

2019

Weighted average number of ordinary shares less shares held for Executive Share Incentive Scheme  
  at 31 December

 6,162,529,663 

 6,142,546,733

Effect of dilutive potential shares under the share option scheme

Effect of shares awarded under Executive Share Incentive Scheme

 – 

 – 

2,218,657

5,759,306

Weighted average number of shares (diluted) at 31 December

 6,162,529,663 

6,150,524,696

The effect of the Group’s share option scheme (1,055,658 shares) and Executive Share Incentive Scheme (5,836,013 shares) are anti-dilutive for the 
year ended 31 December 2020 since they would result in a decrease in the loss per share.

C 
shareholders of the Company arising from underlying businesses of HK$4,381 million (2019: HK$10,560 million).

Both basic and diluted earnings per share would have been HK$0.71 (2019: HK$1.72), if the calculation is based on profit attributable to 

222

MTR Corporation

Annual Report 2020

223

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
18  Other Comprehensive Income
A 

Tax effects relating to each component of other comprehensive income of the Group are shown below:

2020

Tax 
benefit/
(expense)

2019

Net-of-tax 
amount

Before-tax 
amount

Tax 
(expense)

Net-of-tax 
amount

in HK$ million

Exchange differences on translation of:

  – Financial statements of overseas subsidiaries,  

  associates and joint venture

  – Non-controlling interests

Before-tax 
amount

 1,282 

 13 

 1,295 

 – 

 – 

 – 

 1,282 

 13 

 1,295 

(Loss)/surplus on revaluation of self-occupied land  
  and buildings

Remeasurement of net asset/liability of defined  
  benefit schemes

Cash flow hedges: net movement in hedging  

reserve (note 18B)

Other comprehensive income

 (328)

 54 

 (274)

 893 

 (141)

 752 

 (87)

 1,773 

 14 

 (73)

 (73)

 1,700 

 (344)

(15)

(359)

145

869

292

947

–

–

–

(24)

(139)

(48)

(211)

(344)

(15)

(359)

121

730

244

736

B 

The components of other comprehensive income of the Group relating to cash flow hedges are as follows:

in HK$ million

Cash flow hedges:

  Effective portion of changes in fair value of hedging instruments recognised during the year

  Amounts (credited)/charged to profit or loss:

  – Interest and finance charges (note 14)

  Tax effect resulting from:

  – Effective portion of changes in fair value of hedging instruments recognised during the year

  – Amounts charged/(credited) to profit or loss

2020

2019

 174 

 (261)

 (87)

 (29)

 43 

 (73)

 255 

 37 

 292 

 (42)

 (6)

 244 

19  Investment Properties and Other Property, Plant and Equipment
A 
Movements and analysis of the Group’s investment properties, all of which being held in Hong Kong and Mainland of China and carried at fair value, 
are as follows:

Investment Properties

in HK$ million

At 1 January

Additions

Change in fair value

Exchange gain/(loss)

At 31 December

2020

 91,712 

 3,501 

 (9,190)

 35 

 86,058 

2019

 83,037 

 7,316 

 1,372 

 (13)

 91,712 

All investment properties of the Group were revalued at 31 December 2020 and 2019. Details of the fair value measurement are disclosed in  
note 40. The net decrease in fair value of HK$9,190 million (2019: net increase of HK$1,372 million) arising from the revaluation has been debited 
(2019: credited) to the consolidated profit and loss account. Investment properties in Hong Kong and Mainland of China are revalued semi-annually 
by Colliers International (Hong Kong) Limited (2019: Jones Lang LaSalle Limited) and Cushman & Wakefield Limited respectively. Future market 
condition changes may result in further gains or losses to be recognised through consolidated profit and loss account in subsequent periods. 

Included in the Group’s investment properties as at 31 December 2020 was HK$605 million (2019: HK$670 million) relating to properties in Mainland 
of China.

222

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
 
 
 
19  Investment Properties and Other Property, Plant and Equipment (continued)
B  Other Property, Plant and Equipment

in HK$ million

2020

Cost or Valuation

  At 1 January 2020

  Additions

  Disposals/write-offs

  Loss on revaluation

  Transfer to additional concession property  

(note 20)

  Other assets commissioned

  Exchange differences

  At 31 December 2020

At Cost

At 31 December 2020 Valuation

Aggregate depreciation

  At 1 January 2020

  Charge for the year

  Written back on disposals

  Written back on revaluation

  Exchange differences

  At 31 December 2020

Net book value at 31 December 2020

2019

Cost or Valuation

  At 1 January 2019

  Additions

  Disposals/write-offs

  Loss on revaluation

  Transfer to stores and spares

  Transfer to additional concession property  

(note 20)

  Other assets commissioned

  Exchange differences

  At 31 December 2019

At Cost

At 31 December 2019 Valuation

Aggregate depreciation

  At 1 January 2019

  Charge for the year

  Written back on disposals

  Written back on revaluation

  Exchange differences

  At 31 December 2019

Net book value at 31 December 2019

Leasehold 
land

Self- 
occupied 
buildings

Civil works

Plant and 
equipment

Assets under 
construction

Total

 1,765 

 4,650 

 62,378 

 88,175 

 – 

 – 

 – 

 – 

 – 

 – 

 30 

 (1)

 (480)

 – 

 – 

 23 

 3 

 – 

 – 

 (4)

 76 

 – 

 348 

 (544)

 – 

 1 

 1,798 

 195 

 6,835 

 3,401 

 (3)

 – 

 (8)

 (1,874)

 4 

 163,803 

 3,782 

 (548)

 (480)

 (11)

 – 

 222 

 1,765 

 4,222 

 62,453 

 89,973 

 8,355 

 166,768 

 62,453 

 89,973 

 8,355 

 163,021 

 – 

 – 

 1,765 

 – 

 374 

 34 

 – 

 – 

 – 

 408 

 1,357 

 475 

 3,747 

 74 

 233 

 (1)

 (152)

 4 

 158 

 9,388 

 521 

 – 

 – 

 – 

 9,909 

 51,335 

 3,357 

 (491)

 – 

 93 

 54,294 

 35,679 

 4,064 

 52,544 

1,757

4,597

62,385

86,824

–

(2)

–

–

–

(5)

–

292

(315)

–

(12)

(4)

1,441

(51)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 3,747 

 61,171 

 4,145 

 (492)

 (152)

 97 

 64,769 

 8,355 

 101,999 

5,115

3,173

(6)

–

–

(2)

(1,444)

(1)

160,678

3,525

(323)

(7)

(12)

(6)

–

(52)

62,378

88,175

6,835

163,803

62,378

88,175

6,835

159,576

–

–

8,865

523

–

–

–

9,388

52,990

48,206

3,414

(270)

–

(15)

51,335

36,840

–

–

–

–

–

–

–

6,835

4,227

57,411

4,197

(270)

(152)

(15)

61,171

102,632

–

–

–

–

–

8

–

1,765

1,765

–

340

34

–

–

–

374

1,391

60

–

(7)

–

–

–

–

4,650

423

4,227

–

226

–

(152)

–

74

4,576

224

MTR Corporation

Annual Report 2020

225

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
19  Investment Properties and Other Property, Plant and Equipment (continued)
C  Right-of-use Assets
The analysis of the net book value of right-of-use assets by class of underlying asset is as follows:

in HK$ million

Note

31 December 2020

31 December 2019

Ownership interests in leasehold land held for own use, with remaining lease term of:

  – less than 50 years

Ownership interests in self-occupied buildings held for own use, with remaining lease  

term of:

  – less than 50 years

Other self-occupied buildings leased for own use, with remaining lease term of:

  – less than 10 years

Plant and equipment, with remaining lease term of:

  – less than 10 years

(i)

(i)

(ii)

(iii)

Ownership interests in leasehold investment property, with remaining lease term of:

  – 50 years or more

  – less than 50 years

Other leasehold investment property, with remaining lease term of:

  – less than 10 years

 1,357 

1,391

 3,747 

 317 

 507 

 5,928 

 14 

 85,801 

 85,815 

 243 

 86,058 

 91,986 

4,227

349

503

6,470

15

91,412

91,427

285

91,712

98,182

The analysis of expense items in relation to leases recognised in profit or loss is as follows:

in HK$ million

2020

2019

Depreciation charge of right-of-use assets by class of underlying asset:
 Ownership interests in leasehold land held for own use
 Ownership interests in self-occupied buildings held for own use
 Other self-occupied buildings leased for own use
 Plant and equipment

Interest on lease liabilities

Expense relating to short-term leases and other leases with remaining lease term ending on or  
  before 31 December

Expense relating to leases of low-value assets, excluding short-term leases of low-value assets

 34 

 152 

 81 

 90 

 357 

 56 

 14 

 22 

34

152

74

72

332

58

37

22

During the year, additions to right-of-use assets were HK$3,566 million (2019: HK$7,438 million). This amount primarily related to additions of 
investment properties.

Details of total cash outflow for leases and the maturity analysis of lease liabilities are set out in notes 39C and 32D, respectively.

(i) 

Ownership Interests in Leasehold Land and Buildings Held for Own Use

The lease of the land on which civil works as well as plant and equipment are situated for Hong Kong transport operations was granted to the 
Company under a running line lease which is coterminous with the Company’s franchise to operate the mass transit railway under the Operating 
Agreement (notes 44A, 44B and 44C).

Under the terms of the lease, the Company undertakes to keep and maintain all the leased areas, including underground and overhead structures, at 
its own cost. With respect to parts of the railway situated in structures where access is shared with other users, such as the Lantau Fixed Crossing, the 
Company’s obligation for maintenance is limited to the railway only. All maintenance costs incurred under the terms of the lease have been dealt 
with as expenses relating to Hong Kong transport operations in the consolidated profit and loss account.

All self-occupied buildings of the Group in Hong Kong are carried at fair value. The details of the fair value measurement are disclosed in note 40.  
The revaluation loss of HK$328 million (2019: surplus of HK$145 million) and the related deferred tax credit of HK$54 million (2019: expenses of 
HK$24 million) has been recognised in other comprehensive income and accumulated in the fixed assets revaluation reserve (note 38D). The 
carrying amount of the self-occupied buildings at 31 December 2020 would have been HK$665 million (2019: HK$692 million) had the buildings 
been stated at cost less accumulated depreciation.

224

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225

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
19  Investment Properties and Other Property, Plant and Equipment (continued)
C  Right-of-use Assets (continued)
(ii) 

Other Self-occupied Buildings Leased for Own Use

The Group has obtained the right to use other properties as its offices through tenancy agreements. The leases typically run for an initial period 
of 4 to 7 years.

(iii) 

Other Leases

The Group leases plant and equipment under leases expiring from 2 to 20 years. Some leases include an option to renew the lease when all terms 
are renegotiated, while some include an option to purchase the leased equipment at the end of the lease term at a price deemed to be a bargain 
purchase option. None of the leases includes variable lease payments.

D  Properties Leased Out under Operating Leases
The Group leases out investment properties and station kiosks, including duty free shops, under operating leases. The leases typically run for an 
initial period of one to ten years, with an option to renew the lease after that date, at which time all terms will be renegotiated. Lease payments 
are adjusted periodically to reflect market rentals. Certain leases carry additional rental based on turnover, some of which are with reference 
to thresholds. Lease incentives granted are amortised in the consolidated profit and loss account as an integral part of the net lease payment 
receivable.

The gross carrying amount of investment properties of the Group held for use in operating leases were HK$86,058 million (2019: HK$84,624 million). 
The costs of station kiosks of the Group held for use in operating leases were HK$818 million (2019: HK$775 million) and the related accumulated 
depreciation charges were HK$519 million (2019: HK$493 million).

Total future minimum lease receipts under non-cancellable operating leases are receivable as follows:

in HK$ million

Within 1 year

After 1 year but within 2 years

After 2 years but within 3 years

After 3 years but within 4 years

After 4 years but within 5 years

After 5 years

2020

 8,436 

 6,038 

 2,666 

 1,440 

 1,077 

 1,903 

2019

 8,466 

 6,629 

 4,234 

 985 

 305 

 341 

 21,560 

 20,960 

E 
In March 2003, the Group entered into a series of structured transactions with unrelated third parties to lease out and lease back certain of its 
passenger cars (“Lease Transaction”) involving a total original cost of HK$2,562 million and a total net book value of HK$1,674 million as at 31 March 
2003. Under the Lease Transaction, the Group has leased the assets to institutional investors in the United States (the “Investors”), who have prepaid 
all the rentals in relation to the lease agreement. Simultaneously, the Group has leased the assets back from the Investors based on terms ranging 
from 21 to 29 years with an obligation to pay rentals in accordance with a pre-determined payment schedule. The Group has an option to purchase 
the Investors’ leasehold interest in the assets at the expiry of the lease term for fixed amounts. Part of the rental prepayments received from the 
Investors has been invested in debt securities to meet the Group’s rental obligations and the amount payable for exercising the purchase option 
under the Lease Transaction. The Group has an obligation to replace these debt securities with other debt securities in the event those securities 
do not meet certain credit ratings requirements. In addition, the Group has provided standby letters of credit to the Investors to cover additional 
amounts payable by the Group in the event the transactions are terminated prior to the expiry of the lease terms.

The Group retains legal title to the assets and there are no restrictions on the Group’s ability to utilise these assets in the operation of the railway 
business.

As a result of the Lease Transaction, an amount of approximately HK$3,688 million was received in an investment account and was used to purchase 
debt securities (“Defeasance Securities”) to be used to settle the long-term lease payments with an estimated net present value of approximately 
HK$3,533 million in March 2003. This resulted in the Group having received in 2003 an amount of HK$141 million net of costs. As the Group is not 
able to control the investment account in pursuit of its own objectives and its obligations to pay the lease payments are funded by the proceeds of 
the above investments, those obligations and investments in the Defeasance Securities were not recognised in March 2003 as liabilities and assets of 
the Group. The net amount of cash received was accounted for as deferred income by the Group and amortised to the consolidated profit and loss 
account over the lease period until 2008, when credit ratings of some of these Defeasance Securities were downgraded and subsequently replaced 
by standby letters of credit, the charge on which had fully offset the remaining balance of the deferred income.

226

MTR Corporation

Annual Report 2020

227

NOTES TO THE CONSOLIDATED ACCOUNTS20  Service Concession Assets
Movements and analysis of the Group’s service concession assets are as follows:

KCRC Rail Merger

Initial 
concession 
property

Additional 
concession 
property

Additional 
concession 
property 
(High Speed 
Rail)

Additional 
concession 
property 
(Tuen Ma 
Line)

in HK$ million

2020

Cost

  At 1 January 2020

 15,226 

 17,582 

  Net additions during the year

  Disposals

  Transfer from other property,  

  plant and equipment (note 19)

  Reclassification within service  

  concession assets

  Exchange differences

  At 31 December 2020

Accumulated amortisation

  At 1 January 2020

  Charge for the year

  Written-off on disposals

  Exchange differences

  At 31 December 2020

 – 

 – 

 – 

 – 

 – 

 2,741 

 (97)

 3 

 (9)

 – 

 51 

 129 

 – 

 – 

 – 

 – 

 15,226 

 20,220 

 180 

 3,680 

 305 

 – 

 – 

 3,509 

 894 

 (82)

 – 

 3,985 

 4,321 

 – 

 4 

 – 

 – 

 4 

 – 

 10 

 – 

 8 

 9 

 – 

 27 

 – 

 1 

 – 

 – 

 1 

Net book value at 31 December 2020

 11,241 

 15,899 

 176 

 26 

2019

Cost

  At 1 January 2019

 15,226

  Net additions during the year

  Disposals

  Transfer from other property,  

  plant and equipment (note 19)

  Exchange differences

  At 31 December 2019

Accumulated amortisation

  At 1 January 2019

  Charge for the year

  Written-off on disposals

  Exchange differences

  At 31 December 2019

Net book value at 31 December 2019

15,397

2,232

(53)

6

–

–

–

–

–

15,226

17,582

3,375

305

–

–

3,680

11,546

2,825

719

(35)

–

3,509

14,073

1

50

–

–

–

51

–

–

–

–

–

51

–

–

–

–

–

–

–

–

–

–

–

–

Shenzhen 
Metro Line 4

MTR Nordic

TfL Rail/
Elizabeth Line

Total

 8,460 

 76 

 58 

 41,453 

 57 

 (91)

 – 

 – 

 511 

 8,937 

 2,903 

 384 

 (53)

 198 

 3,432 

 5,505 

8,587

75

(45)

–

(157)

8,460

2,584

401

(27)

(55)

2,903

5,557

 – 

 – 

 – 

 – 

 10 

 86 

 63 

 2 

 – 

 9 

 74 

12

84

–

(4)

–

(4)

76

65

2

(1)

(3)

63

13

 – 

 – 

 – 

 – 

 2 

 2,937 

(188)

 11 

 – 

 523 

 60 

 44,736 

 37 

10,192

 6 

 – 

 1 

 44 

16

56

–

–

–

2

58

29

7

–

1

37

21

 1,596 

 (135)

208

 11,861 

 32,875 

39,351

2,357

(102)

6

(159)

41,453

8,878

1,434

(63)

(57)

10,192

31,261

SZL4 forms part of the Shenzhen Metro, which is operated by a wholly-owned subsidiary, MTR Corporation (Shenzhen) Limited (“MTRSZ”). There 
has been no increase in fare since MTRSZ started operating the line in 2010. In July 2020, the Shenzhen Municipal Government has publicised a fare 
adjustment framework for Shenzhen Metro network which will take effect on 1 January 2021. The framework sets out the mechanism of fare setting 
and the procedures of fare adjustment. Based on progress of the fare adjustment made to date, no impairment loss is recognised at 31 December 
2020. If a suitable fare adjustment mechanism is not put in place, the long-term financial viability of SZL4 is expected to be impacted.

Initial concession property relates to the payments recognised at inception of the Rail Merger with KCRC while additional concession property 
relates to the expenditures for the upgrade of the initial concession property after inception of the Rail Merger. Additional concession property (High 
Speed Rail) and additional concession property (Tuen Ma Line) relate to the expenditures for the upgrade of the concession property of High Speed 
Rail and Tuen Ma Line respectively.

226

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227

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
21  Railway Construction Projects under Entrustment by the HKSAR 

Government

A  Hong Kong Section of the Guangzhou-Shenzhen-Hong Kong Express Rail Link (“High Speed 

Rail” or “HSR”) Project
HSR Preliminary Entrustment Agreement

(a) 

On 24 November 2008, the HKSAR Government and the Company entered into an entrustment agreement for the design of and site investigation 
and procurement activities in relation to the HSR (the “HSR Preliminary Entrustment Agreement”). Pursuant to the HSR Preliminary Entrustment 
Agreement, the HKSAR Government is obligated to pay the Company the Company’s in-house design costs and certain on-costs, preliminary costs 
and staff costs.

(b) 

HSR Entrustment Agreement

In 2009, the HKSAR Government decided that the Company should be asked to proceed with the construction, testing and commissioning of the 
HSR on the understanding that the Company would subsequently be invited to undertake the operation of the HSR under the service concession 
approach. On 26 January 2010, the HKSAR Government and the Company entered into another entrustment agreement for the construction, 
and commissioning of the HSR (the “HSR Entrustment Agreement”). Pursuant to the HSR Entrustment Agreement, the Company is responsible 
for carrying out or procuring the carrying out of the agreed activities for the planning, design, construction, testing and commissioning of the 
HSR and the HKSAR Government, as owner of HSR, is responsible for bearing and financing the full amount of the total cost of such activities (the 
“Entrustment Cost”) and for paying to the Company a fee in accordance with an agreed payment schedule (the “HSR Project Management Fee”) 
(subsequent amendments to these arrangements are described below). As of 31 December 2020, the Company had received full payment of the 
HSR Project Management Fee from the HKSAR Government.

The HKSAR Government has the right to claim against the Company if the Company breaches the HSR Entrustment Agreement (including, if 
the Company breaches the warranties it gave in respect of its project management services) and, under the HSR Entrustment Agreement, to be 
indemnified by the Company in relation to losses suffered by the HKSAR Government as a result of any negligence of the Company in performing its 
obligations under the HSR Entrustment Agreement or any breach of the HSR Entrustment Agreement by the Company. Under the HSR Entrustment 
Agreement, the Company’s total aggregate liability to the HKSAR Government arising out of or in connection with the HSR Preliminary Entrustment 
Agreement and the HSR Entrustment Agreement (other than for death or personal injury) is subject to a cap equal to the HSR Project Management 
Fee and any other fees that the Company receives under the HSR Entrustment Agreement and certain fees received by the Company under the HSR 
Preliminary Entrustment Agreement (the “Liability Cap”). In accordance with general principles of law, such Liability Cap could not be relied upon 
if the Company were found to be liable for the fraudulent or other dishonest conduct of its employees or agents, to the extent that the relevant loss 
had been caused by such fraudulent or other dishonest conduct. Although the HKSAR Government has reserved the right to refer to arbitration the 
question of the Company’s liability for the Current Cost Overrun (as defined hereunder) (if any) under the HSR Preliminary Entrustment Agreement 
and the HSR Entrustment Agreement (as more particularly described in note 21A(c)(iv) below), up to the date of this annual report, no claim has 
been received from the HKSAR Government.

In April 2014, the Company announced that the construction period for the HSR project needed to be extended, with the target opening of the line 
for passenger service revised to the end of 2017.

On 30 June 2015, the Company reported to the HKSAR Government that the Company estimated:

• 

• 

the HSR would be completed in the third quarter of 2018 (including programme contingency of six months) (the “HSR Revised 
Programme”); and

the total project cost of HK$85.3 billion (including contingency), based on the HSR Revised Programme.

As a result of adjustments being made to certain elements of the Company’s estimated project cost of 30 June 2015, the HKSAR Government and 
the Company reached agreement that the estimated project cost be reduced to HK$84.42 billion (the “Revised Cost Estimate”). Further particulars 
relating to the Revised Cost Estimate are set out in notes 21A(c) and (e) below.

(c) 

HSR Agreement

On 30 November 2015, the HKSAR Government and the Company entered into an agreement (the “HSR Agreement”) relating to the further 
funding and completion of the HSR. The HSR Agreement contains an integrated package of terms (subject to conditions as set out in note 21A(c)(vi) 
below) and provides that:

The HKSAR Government will bear and finance the project cost up to HK$84.42 billion (which includes the original budgeted cost of  

(i) 
HK$65 billion plus the agreed increase in the estimated project cost of HK$19.42 billion (the portion of the entrustment cost (up to HK$84.42 billion) 
that exceeds HK$65 billion being the “Current Cost Overrun”));

The Company will, if the project exceeds HK$84.42 billion, bear and finance the portion of the project cost which exceeds that sum (if any) 

(ii) 
(the “Further Cost Overrun”) except for certain agreed excluded costs (namely, additional costs arising from changes in law, force majeure events or 
any suspension of construction contracts specified in the HSR Agreement);

The Company will pay a special dividend in cash of HK$4.40 in aggregate per share in two equal tranches (of HK$2.20 per share in cash in 

(iii) 
each tranche) (“Special Dividend”). The first tranche was paid on 13 July 2016 and the second tranche was paid on 12 July 2017;

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NOTES TO THE CONSOLIDATED ACCOUNTS21  Railway Construction Projects under Entrustment by the HKSAR 

Government (continued)

A  Hong Kong Section of the Guangzhou-Shenzhen-Hong Kong Express Rail Link (“High Speed 

Rail” or “HSR”) Project (continued)
The HKSAR Government reserves the right to refer to arbitration the question of the Company’s liability for the Current Cost Overrun (if any) 

(iv) 
under the HSR Preliminary Entrustment Agreement and HSR Entrustment Agreement (“Entrustment Agreements”) (including any question the 
HKSAR Government may have regarding the validity of the Liability Cap). The Entrustment Agreements contain dispute resolution mechanisms 
which include the right to refer a dispute to arbitration. Under the HSR Entrustment Agreement, the Liability Cap is equal to the HSR Project 
Management Fee and any other fees that the Company receives under HSR Entrustment Agreement and certain fees received by the Company 
under the Preliminary Entrustment Agreement. Accordingly, the Liability Cap increases from up to HK$4.94 billion to up to HK$6.69 billion as the 
HSR Project Management Fee is increased in accordance with the HSR Agreement (as it will be equal to the increased HSR Project Management Fee 
under the HSR Entrustment Agreement of HK$6.34 billion plus the additional fees referred to above). If the arbitrator does not determine that the 
Liability Cap is invalid and determines that, but for the Liability Cap, the Company’s liability under the Entrustment Agreements for the Current Cost 
Overrun would exceed the Liability Cap, the Company shall:

• 
• 

• 

bear such amount as is awarded to the HKSAR Government up to the Liability Cap;

seek the approval of its independent shareholders, at another General Meeting (at which the FSI, the HKSAR Government and their Close 
Associates and Associates and the Exchange Fund will be required to abstain from voting), for the Company to bear the excess liability; and

if the approval of the independent shareholders (referred to immediately above) is obtained, pay the excess liability to the HKSAR 
Government. If such approval is not obtained, the Company will not make such payment to the HKSAR Government;

Certain amendments are made to the HSR Entrustment Agreement to reflect the arrangements contained in the HSR Agreement, including 

(v) 
an increase in HSR Project Management Fee payable to the Company under HSR Entrustment Agreement to an aggregate of HK$6.34 billion (which 
reflects the estimate of the Company’s expected internal costs in performing its obligations under the HSR Entrustment Agreement in relation to 
HSR project) and to reflect the HSR Revised Programme;

(vi) 

The arrangements under the HSR Agreement (including the payment of the Special Dividend) were conditional on:

• 
• 

independent shareholder approval (which was sought at the General Meeting held on 1 February 2016); and

Legislative Council approval in respect of the HKSAR Government’s additional funding obligations.

The HSR Agreement (and the Special Dividend) was approved by the Company’s independent shareholders at the General Meeting held on  
1 February 2016 and became unconditional upon approval by the Legislative Council on 11 March 2016 of the HKSAR Government’s additional 
funding obligations.

(d) 

Operations of HSR

On 23 August 2018, the Company and KCRC entered into the supplemental service concession agreement for the HSR (“SSCA-HSR”) to supplement 
the Service Concession Agreement dated 9 August 2007 in order for KCRC to grant a concession to the Company in respect of the HSR and to 
prescribe the operational and financial requirements that will apply to the HSR. The commercial operation of HSR began on 23 September 2018.

(e) 
Based on the Company’s latest review of the Revised Cost Estimate for the agreed scope of the project and having taken account of the 
opinion of independent experts including one on the review of the Revised Cost Estimate, the Company believes that, although the latest final 
project cost is likely to come close to the Revised Cost Estimate, the Revised Cost Estimate is still achievable and there is no current need to revise 
further such estimate. However, the final project cost can only be ascertained upon finalisation of all contracts, some of which will involve the 
resolution of commercial issues and may take several years to reach settlement based on past experience.

Having considered the number of contracts yet to be finalised and the contingency allowance currently available, there can be no absolute 
assurance that the final project cost will not exceed the Revised Cost Estimate, particularly if unforeseen difficulties arise in the resolution of 
commercial issues during the process of negotiating the final accounts. In such case, under the terms of the HSR Agreement, the Company will be 
required to bear and finance the portion of the project cost that exceeds the Revised Cost Estimate (if any) except for certain agreed excluded costs 
(as more particularly described in note 21A(c)(ii) above).

(f) 

The Company has not made any provision in its consolidated accounts in respect of:

(i) 
any possible liability of the Company for any Further Cost Overrun (if any), given the Company does not currently believe based on 
information available to date there is any need to revise further the Revised Cost Estimate. However, the final project cost can only be ascertained 
upon finalisation of all contracts, some of which will involve the resolution of commercial issues and may take several years to reach settlement;

(ii) 
any possible liability of the Company that may be determined in accordance with any arbitration that may take place (as more particularly 
described in note 21A(c)(iv) above), given that (a) the Company has not received any notification from the HKSAR Government of any claim by the 
HKSAR Government against the Company or of any referral by the HKSAR Government to arbitration (which, as a result of the HSR Agreement, 
cannot take place until after commencement of commercial operations on the HSR) as of 31 December 2020 and up to the date of this annual 
report; (b) the Company has the benefit of the Liability Cap; and (c) as a result of the HSR Agreement, the Company will not make any payment to the 
HKSAR Government in excess of the Liability Cap pursuant to a determination of the arbitrator without the approval of its independent shareholders; 
and

(iii)  where applicable, because the Company is not able to measure with sufficient reliability the amount of the Company’s obligation or liability 
(if any).

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis21  Railway Construction Projects under Entrustment by the HKSAR 

Government (continued)

A  Hong Kong Section of the Guangzhou-Shenzhen-Hong Kong Express Rail Link (“High Speed 

Rail” or “HSR”) Project (continued)

During the year ended 31 December 2020, HSR Project Management Fee of HK$nil (2019: HK$78 million) was recognised in the consolidated 

(g) 
profit and loss account. As at 31 December 2020, the total HSR Project Management Fee and the additional fees referred to above recognised to 
date in the consolidated profit and loss account amounted to HK$6,548 million (as at 31 December 2019: HK$6,548 million). 

In relation to the sufficiency of the HSR Project Management Fee, the Company estimated that the total costs to complete performance of its 
obligations in relation to the HSR project are likely to exceed the HSR Project Management Fee. Accordingly, an appropriate amount of provision 
was recognised in the consolidated profit and loss account in the prior years.

B 
(a) 

Shatin to Central Link (“SCL”) Project
SCL Agreements

The Company and the HKSAR Government entered into the SCL Preliminary Entrustment Agreement (“SCL EA1”) in 2008, the SCL Advance Works 
Entrustment Agreement (“SCL EA2”) in 2011, and the SCL Entrustment Agreement (“SCL EA3”) in 2012 (together, the “SCL Agreements”), in relation 
to the SCL.

Pursuant to the SCL EA1, the Company is responsible for carrying out or procuring the carrying out of the design, site investigation and procurement 
activities while the HKSAR Government is responsible for funding directly the total cost of such activities.

Pursuant to the SCL EA2, the Company is responsible for carrying out or procuring the carrying out of the agreed works while the HKSAR 
Government is responsible for bearing and paying to the Company all the work costs (“EA2 Advance Works Costs”). The EA2 Advance Works Costs 
and the Interface Works Costs (as described below) are payable by the HKSAR Government to the Company. During the year ended 31 December 
2020, HK$122 million (2019: HK$343 million) of costs were incurred by the Company, which are payable by the HKSAR Government. As at  
31 December 2020, the amount of such costs which remained outstanding from the HKSAR Government was HK$1,035 million (as at 31 December 
2019: HK$1,219 million).

The SCL EA3 was entered into in 2012 for the construction and commissioning of the SCL. The HKSAR Government is responsible for bearing all 
the work costs specified in the SCL EA3 including costs to contractors and costs to the Company (“Interface Works Costs”) (which the Company 
would pay upfront and recover from the HKSAR Government) except for certain costs of modification, upgrade or expansions of certain assets 
(including rolling stock, signalling, radio and main control systems) for which the Company is responsible under the existing service concession 
agreement with KCRC. The Company will contribute an amount in respect of the costs relating to such modifications, upgrades or expansions. This 
will predominantly be covered by the reduction in future maintenance capital expenditure which the Company would have otherwise incurred. The 
total sum entrusted to the Company by the HKSAR Government for the main construction works under the SCL EA3, including project management 
fee, was HK$70,827 million (“Original Entrusted Amount”).

The Company is responsible for carrying out or procuring the carrying out of the works specified in the SCL Agreements for a project management 
fee of HK$7,893 million (the “Original PMC”). As at 31 December 2020 and up to the date of this annual report, the Company has received payments 
of the Original PMC from the HKSAR Government in accordance with the original agreed payment schedule. During the year ended 31 December 
2020, Original PMC of HK$565 million (2019: HK$857 million) was recognised in the consolidated profit and loss account. As at 31 December 2020, 
the total Original PMC recognised to date in the consolidated profit and loss account amounted to HK$7,893 million (as at 31 December 2019: 
HK$7,328 million).

(b) 

(i) 

SCL EA3 Cost Overrun

Cost to Complete

The Company has previously announced that, due to the continuing challenges posed by external factors, the Original Entrusted Amount under 
SCL EA3 would not be sufficient to cover the total estimated cost to complete (“CTC”) and would need to be revised upwards significantly. The 
Company carried out a detailed review of the estimated CTC for the main construction works in 2017 and submitted a revised estimated total CTC of 
HK$87,328 million, including an increase in the project management fee payable to the Company (“2017 CTC Estimate”) to the HKSAR Government 
on 5 December 2017, taking into account a number of factors, including issues such as archaeological relics, the HKSAR Government’s requests for 
additional scope and late or incomplete handover of construction sites.

The Company then carried out and completed a further review and revalidation of the CTC and, on 10 February 2020, notified the HKSAR Government, 
in accordance with the terms of the SCL EA3, of the latest estimate of the CTC, being HK$82,999 million (“2020 CTC Estimate”), including additional 
project management fee payable to the Company of HK$1,371 million (“Additional PMC”), being the additional cost to the Company of carrying out 
its remaining project management responsibilities under the SCL EA3, as detailed in note 21B(b)(ii) below but excluding the Hung Hom Incidents 
Related Costs in respect of which the Company has already recognised a provision of HK$2 billion in its consolidated profit and loss account for the 
year ended 31 December 2019 (as detailed in note 21B(c)(iii) below). The 2020 CTC Estimate represents an increase of HK$12,172 million from the 
Original Entrusted Amount of HK$70,827 million, which is less than the increase in the 2017 CTC Estimate of HK$16,501 million.

In accordance with the terms of SCL EA3, the HKSAR Government issued its paper on 18 March 2020 to seek the approval of Legislative Council for 
additional funding required for the SCL Project amounting to HK$10,801 million (“Additional Funding”) so that the SCL can be completed. On  
12 June 2020, the Legislative Council approved the Additional Funding for the SCL Project. For the avoidance of doubt, the Additional Funding 
sought by the HKSAR Government and approved by the Legislative Council excluded the Hung Hom Incidents Related Costs (as detailed in  
note 21B(c)(iii) below) and any Additional PMC for the Company as further detailed in note 21B(b)(ii) below. 

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NOTES TO THE CONSOLIDATED ACCOUNTS21  Railway Construction Projects under Entrustment by the HKSAR 

Government (continued)
Shatin to Central Link (“SCL”) Project (continued)
Additional PMC

B 
(ii) 

As detailed in note 21B(b)(i) above and as previously disclosed by the Company, the programme for the delivery of the SCL Project has been 
significantly impacted by certain key external events. Not only do these matters increase the cost of works, they also increase the cost to the 
Company of carrying out its project management responsibilities under the relevant SCL entrustment agreement, which is estimated to be around 
HK$1,371 million. 

By December 2020, the aggregate amount of project management fee paid by the HKSAR Government to the Company in accordance with the 
payment schedule contained in the SCL EA3 was substantially close to the Original PMC (excluding, for the avoidance of doubt, the Additional PMC 
of HK$1,371 million previously sought by the Company) and has been expended in full by the Company. The Additional Funding approved by the 
Legislative Council did not include any Additional PMC for the Company which the Company had previously sought from the HKSAR Government. 
Therefore, the cost to the Company of continuing to comply with its project management obligations under the SCL EA3 is currently being met by 
the Company on an interim and without prejudice basis (to allow the SCL Project to progress in accordance with the latest programme) and the 
Company reserves its position as to the ultimate liability for such costs and as to its right to pursue the courses of action and remedies available 
under the SCL EA3. 

However, given the Company’s view that there has been a significant delay to the project programme and associated increase in project management  
costs to the Company, the Company has recently written to the HKSAR Government to restate the Company’s belief that the Company is entitled 
(in accordance with the terms of the SCL EA3 and following the Company’s receipt of independent expert advice) to an increase in the project 
management fee, to be agreed by way of good faith negotiations or otherwise determined in accordance with the provisions of the SCL EA3. 
However, the HKSAR Government has responded to the Company by reiterating that the HKSAR Government considers there have not been any 
material modifications to any of the scope of works, entrustment activities and/or entrustment programme contained in the SCL EA3 and, as such, 
the HKSAR Government maintains its position of disagreement to any increase in the project management fee. 

Despite the fact that this matter needs to be resolved, the Company has continued, and intends to continue, to comply with its project management 
obligations under the SCL EA3 and has met, and intends to continue to meet, the costs thereof, on an interim and without prejudice basis, to allow 
the SCL Project to progress in accordance with the latest programme in order to achieve a full opening of the SCL as soon as reasonably practicable, 
whilst reserving its position as to the ultimate liability for such costs and as to its rights to pursue the courses of action and remedies available under 
the SCL EA3.

(iii) 

Provision for the SCL PMC 

After taking into account the matters described in note 21B(b)(ii) above, and in particular, the Company meeting, on an interim and without 
prejudice basis (whilst reserving its position as to the ultimate liability for such costs and as to its rights to pursue the courses of action and 
remedies available under the SCL EA3), the cost to the Company of continuing to comply with its project management obligations, the Group has 
recognised a provision of HK$1,371 million, for the estimated additional cost to the Company of continuing to comply with its project management 
responsibilities, in its consolidated profit and loss account for the year ended 31 December 2020. During the year ended 31 December 2020, the 
provision utilised amounted to HK$45 million and no provision was written back. The provision (net of amount utilised) is included in “Creditors, 
other payables and provisions” in the consolidated statement of financial position.

This amount does not take into account any potential payment to the Company of any Additional PMC (whether in the circumstances that no overall 
settlement is reached and / or as a result of an award, settlement or otherwise). Accordingly, if any such potential payment becomes virtually certain, 
the amount of any such payment will be recognised and credited to the Company’s consolidated profit and loss account in that financial period. 

(c) 

Hung Hom Incidents

As stated in the Company’s announcement dated 18 July 2019, towards the end of the first half of 2018, there were allegations concerning 
workmanship in relation to the Hung Hom Station extension (“First Hung Hom Incident”). The Company took immediate steps to investigate  
the issues, report the Company’s findings to the HKSAR Government and reserve the Company’s position against relevant contractors. To address 
the First Hung Hom Incident, the Company submitted to the HKSAR Government a holistic proposal for the verification and assurance of the  
as-constructed conditions and workmanship quality of the Hung Hom Station extension. 

In late 2018 and early 2019, the Company advised the HKSAR Government of an insufficiency of construction records and certain construction issues 
at the Hung Hom North Approach Tunnel (“NAT”), the South Approach Tunnel (“SAT”) and the Hung Hom Stabling Sidings (“HHS”), forming an 
addition to the First Hung Hom Incident (“Second Hung Hom Incident”). To address the Second Hung Hom Incident, the Company submitted to 
the HKSAR Government a verification proposal for verification of the as-constructed condition and workmanship quality of these areas. 

(i) 

Commission of Inquiry (“COI”)

On 10 July 2018, the COI was set up by the HKSAR Chief Executive in Council pursuant to the Commissions of Inquiry Ordinance (Chapter 86 of the 
Laws of Hong Kong). The Company has cooperated fully with the COI. The COI process included hearing of evidence from factual witnesses and 
reviewing evidence from experts on project management and structural engineering issues. On 29 January 2019, the HKSAR Government made 
its closing submission to the first phase of the COI in which it stated its view that the Company ought to have provided the required skills and care 
reasonably expected of a professional and competent project manager but that the Company had failed to do so.

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis21  Railway Construction Projects under Entrustment by the HKSAR 

Government (continued)
Shatin to Central Link (“SCL”) Project (continued)

B 
On 25 February 2019, the COI submitted an interim report to the Chief Executive on its findings and recommendations on matters covered by the 
original terms of reference. On 26 March 2019, the HKSAR Government published the redacted interim report in which the COI, while recognising it 
to be an interim report, found that although the Hung Hom Station extension diaphragm wall and platform slab construction works are safe, they 
were not executed in accordance with the relevant contract in material aspects. The COI also made a number of comments regarding the Company’s 
performance and systems as well as a number of recommendations for the future.

On 18 July 2019, the Company completed and submitted to the HKSAR Government two separate final reports, one in respect of the First Hung Hom 
Incident and one in respect of the Second Hung Hom Incident, containing, inter alia, proposals for suitable measures required at certain locations to 
achieve code compliance. These suitable measures have been implemented to enable the SCL Project to be completed for public use in accordance 
with the latest project programme.

On 22 January 2020, the HKSAR Government reiterated, in its closing submissions on factual evidence for the extended inquiry submitted to the COI, 
that there was failure on the part of both the Company and the contractor Leighton Contractors Asia Limited to perform the obligations which the 
two parties undertook for the SCL project and that the Company, which was entrusted by the HKSAR Government as the project manager of the SCL 
project, ought to have provided the requisite degree of skill and care reasonably expected of a professional and competent project manager. 

On 27 March 2020, the COI submitted its final report to the Chief Executive on its findings and recommendations on matters covered by the original 
and extended terms of reference. On 12 May 2020, the HKSAR Government published the final report in which the COI determined that it is fully 
satisfied that, with the suitable measures in place, the station box structure will be safe and also fit for purpose. The COI also stated that it is satisfied 
that, with suitable measures completed, the NAT, SAT and HHS structures will be safe and fit for purpose. The suitable measures for the station box 
structure were completed in June 2020 and the suitable measures for the NAT, SAT and HHS structures were completed in May 2020. The COI also 
made a number of comments on the construction process (including regarding failures in respect thereof such as unacceptable incidents of poor 
workmanship compounded by lax supervision and that in a number of respects also, management of the construction endeavour fell below the 
standards of reasonable competence) and made recommendations to the Company for the future.

(ii) 

Expert Adviser Team (“EAT”)

On 1 February 2021, the EAT on the SCL project, which was appointed by the HKSAR Government in August 2018 to conduct an overall review 
of the Company’s project management system and recommend additional management and monitoring measures to be undertaken by the 
Company and the HKSAR Government in taking forward the SCL project, has submitted its final report to the HKSAR Government. The report noted 
that it is safe in practical terms to use the related built structures at Hung Hom Station for their intended purposes after the implementation of the 
suitable measures. The EAT has also put forward in the report recommendations to the Company and the HKSAR Government for the continuous 
improvement of railway project management.

(iii) 

Provision for the Hung Hom Incidents Related Costs

In July 2019, the HKSAR Government accepted the Company’s recommendation that the Tuen Ma Line (Tai Wai to Hung Hom Section of the SCL) 
should open in phases, with the first phase involving the opening of commercial service on the Tuen Ma Line from Tai Wai Station to Kai Tak Station 
(“Phased Opening”) which occurred on 14 February 2020. 

In order to progress the SCL Project and to facilitate the Phased Opening in the first quarter of 2020, the Company announced in July 2019 that it 
would fund, on an interim and without prejudice basis, certain costs arising from the Hung Hom Incidents and certain costs associated with Phased 
Opening (being costs for alteration works, trial operations and other costs associated with the preparation activities for the Phased Opening) (“Hung 
Hom Incidents Related Costs”), whilst reserving the Company’s position as to the ultimate liability for such costs. 

The Company and the HKSAR Government will continue discussions with a view to reaching an overall settlement in relation to the Hung Hom 
Incidents and their respective funding obligations relating to the CTC and the Hung Hom Incidents Related Costs. If no overall settlement is reached 
between the Company and the HKSAR Government within a reasonable period, the provisions of the SCL EA3 shall continue to apply (as they 
currently do) including in relation to such costs, and the responsibility for the funding of such costs shall be determined in accordance with the  
SCL EA3.

After taking into account the matters described in note 21B(c) above, and in particular, the Company’s decision to fund, on an interim and without 
prejudice basis, the Hung Hom Incidents Related Costs, the Company recognised a provision of HK$2,000 million in its consolidated profit and loss 
account for the year ended 31 December 2019. During the year ended 31 December 2020, the provision utilised amounted to HK$566 million (2019: 
HK$284 million) and no provision was written back (2019: HK$nil). The provision (net of amount utilised) is included in “Creditors, other payables and 
provisions” in the consolidated statement of financial position.

This amount does not take into account any potential recovery from any other party (whether in the circumstances that no overall settlement is 
reached and/or as a result of an award, settlement or otherwise). Accordingly, if any such potential recovery becomes virtually certain, the amount of 
any such recovery will be recognised and credited to the Company’s consolidated profit and loss account in that financial period. 

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NOTES TO THE CONSOLIDATED ACCOUNTS21  Railway Construction Projects under Entrustment by the HKSAR 

Government (continued)
Shatin to Central Link (“SCL”) Project (continued)

B 
(d)  Mixed Fleet Operation Incident

On 11 September 2020, the Company announced the delay in service commencement of the new East Rail Line (“EAL”) signalling system and 
introduction of new nine-car trains which was originally scheduled for 12 September 2020 (collectively “Mixed Fleet Operation Incident”), 
following a review on the new signalling system conducted by the Company prior to service commencement. 

On 13 September 2020, the Company announced the setting up of the Investigation Panel to look into the Mixed Fleet Operation Incident and to 
submit an investigation report to the HKSAR Government. On 21 January 2021, the Company submitted to the HKSAR Government for its review 
the report from the Investigation Panel. The Company acknowledged and accepted the findings of the Investigation Panel which include a finding 
that the issue concerned in the Mixed Fleet Operation Incident is not an issue of safety but of service reliability. The Company also accepted and will 
implement the recommendations made in the report. Following the satisfactory completion of further additional testing and approval by relevant 
HKSAR Government departments, the new signalling system and the new nine-car trains on the EAL were commissioned on 6 February 2021 in 
preparation for extending the EAL across the harbour to Admiralty Station.

(e) 

Potential Claims from and Indemnification to the HKSAR Government

The HKSAR Government has the right to claim against the Company if the Company breaches the SCL Agreements (including, if the Company 
breaches the warranties it gave in respect of its project management services) and, under each SCL Agreement, to be indemnified by the Company 
in relation to losses incurred by the HKSAR Government as a result of the negligence of the Company in performing its obligations under the 
relevant SCL Agreement or breach thereof by the Company. Under the SCL EA3, the Company’s total aggregate liability to the HKSAR Government 
arising out of or in connection with the SCL Agreements (other than for death or personal injury) is subject to a cap equal to the fees that the 
Company receives under the SCL Agreements. In accordance with general principles of law, such cap could not be relied upon if the Company were 
found to be liable for the fraudulent or other dishonest conduct of its employees or agents, to the extent that the relevant loss had been caused by 
such fraudulent or other dishonest conduct. Although the HKSAR Government has stated that it reserves all rights to pursue further actions against 
the Company and related contractors and has made the statements in its closing submission to the COI (as stated in note 21B(c)(i) above), up to the 
date of this annual report, no claim has been received from the HKSAR Government in relation to any SCL Agreement. It is uncertain as to whether 
such claim will be made against the Company in the future and, if made, the nature and amount of such claim. 

The eventual outcome of the discussions between the Company and the HKSAR Government on various matters including the timing of any overall 
settlement in relation to the Hung Hom Incidents and their respective funding obligations relating to the Hung Hom Incidents Related Costs and 
the level of recovery from relevant parties remain highly uncertain at the current stage. As a result, no additional provision other than as stated 
above has been made as the Company is currently not able to measure with sufficient reliability the ultimate amount of the Company’s obligation 
or liability arising from the SCL Project as a whole in light of the significant uncertainties involved. While no provision in respect of the SCL Project 
related matters was recognised at 31 December 2020 other than as stated above, the Company will reassess on an ongoing basis the need to 
recognise any further provision in the future in light of any further development.

(f) 

Phased Opening of SCL

On 11 February 2020, the Company entered into relevant agreements with the HKSAR Government and KCRC to supplement and amend the current 
agreements to enable the Company to operate Tuen Ma Line Phase 1 in substantially the same manner as the existing railway network for a period 
of two years from 14 February 2020 including with KCRC the supplemental service concession agreement (“SSCA-SCL”). Prior to the full opening of 
the Tuen Ma Line, the parties are obliged to commence exclusive negotiations in good faith with a view to agreeing the terms of a supplemental 
service concession agreement for the entire Tuen Ma Line (which is intended to replace the SSCA-SCL that was executed on 11 February 2020).

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis22  Property Development in Progress
Pursuant to the project agreements in respect of the construction of railway extensions and the Property Package Agreements in respect of the Rail 
Merger, the HKSAR Government has granted the Company with development rights on the land over the stations along railway lines.

As at 31 December 2020, the outstanding Hong Kong Property Development Projects of the Company include the Tseung Kwan O Extension 
Property Projects at the depot sites in Tseung Kwan O Area 86 (LOHAS Park) and at the ventilation building in Yau Tong, South Island Line Property 
Project at sites in Wong Chuk Hang, Kwun Tong Line Extension Property Project at sites in Ho Man Tin and the East Rail Line/Light Rail Property 
Projects at sites along the related railway lines.

A  Property Development in Progress

in HK$ million

2020

Balance at  
1 January

Expenditure

Offset against 
payments 
received from 
developers

Transfer out to 
profit or loss

Balance at  
31 December

Hong Kong Property Development Projects

 12,022 

 687 

 (276)

 (491)

 11,942 

2019

Hong Kong Property Development Projects

 14,840

3,819

(662)

(5,975)

12,022 

The lease terms of leasehold land in Hong Kong included under property development in progress are between 10 and 50 years.

Stakeholding Funds

B 
Being the stakeholder under certain Airport Railway, Tseung Kwan O Extension and East Rail Line Property Projects, the Company receives and 
manages deposit monies and sales proceeds in respect of sales of properties under those developments. These monies are placed in separate 
designated bank accounts and, together with any interest earned, are to be released to the developers for the reimbursement of costs of the 
respective developments in accordance with the terms and conditions of the HKSAR Government Consent Schemes and development agreements. 
Any balance remaining is to be released for distribution only after all obligations relating to the developments have been met. Accordingly, the 
balances of the stakeholding funds and the corresponding bank balances have not been included in the consolidated statement of financial 
position. As at 31 December 2020, the balance of the stakeholding funds was HK$16,034 million (2019: HK$21,283 million).

C  West Rail Property Development
As part of the Rail Merger, the Company was appointed to act as the agent of KCRC and certain KCRC subsidiary companies (“West Rail Subsidiaries”) 
in the development of specified development sites along the West Rail. The Company can receive an agency fee of 0.75% of the gross sale proceeds 
in respect of the developments except for the Tuen Mun development on which the Company can receive 10% of the net profits accrued under 
the development agreement. The Company can also recover from the West Rail Subsidiaries all the costs incurred in respect of the West Rail 
development sites plus 16.5% on-cost, together with interest accrued thereon. During the year ended 31 December 2020, HK$42 million (2019: 
HK$182 million) agency fee and other income in respect of West Rail property development was recognised (note 12). During the year ended  
31 December 2020, the reimbursable costs incurred by the Company including on-cost and interest accrued were HK$70 million (2019: HK$81 million).

234

MTR Corporation

Annual Report 2020

235

NOTES TO THE CONSOLIDATED ACCOUNTS23  Investments in Subsidiaries
The following list contains the particulars of principal subsidiaries of the Company:

Name of company

Proportion of ownership interest

Issued 
share capital/
contributed 
registered capital

Group’s 
effective 
interest

Held by the 
Company

Held by 
subsidiary(ies)

Place of 
incorporation/
establishment 
and operation

MTR Academy (HK) Company Limited

HK$10,000

100%

–

100%

Hong Kong

MTR Telecommunication Company Limited

HK$100,000,000

100%

100%

Ngong Ping 360 Limited

HK$2

100%

100%

Pierhead Garden Management  
  Company Limited

HK$50,000

100%

100%

TraxComm Limited

HK$15,000,000

100%

100%

Metro Trains Melbourne Pty. Ltd.*

AUD39,999,900

AUD100

60% on 
ordinary 
shares;

30% on  
Class A  
shares

Metro Trains Sydney Pty Ltd*

AUD100

60%

MTR Corporation (Sydney) NRT Pty Limited

AUD2

100%

MTR Corporation (Sydney) SMCSW Pty  
  Limited

AUD1

100%

–

–

–

–

–

MTR Corporation (C.I.) Limited

US$1,000

100%

100%

MTR Consultadoria (Macau) Sociedade  
  Unipessoal Lda.

MTR Operações Ferroviárias (Macau)  
  Sociedade Unipessoal Lda.  

(also known as MTR Railway Operations  
(Macau) Company Limited)

MOP25,000

100%

MOP25,000

100%

MTR Express (Sweden) AB

SEK10,050,000

100%

MTR Pendeltågen AB

SEK10,050,000

100%

MTR Tech AB

MTR Tunnelbanan AB

MTR (Beijing) Commercial Facilities  
  Management Co., Ltd.^

SEK30,000,000

SEK40,000,000

100%

100%

HK$93,000,000

100%

MTR Corporation (Shenzhen) Limited^

HK$2,636,000,000

100%

MTR Property Development  

(Shenzhen) Company Limited#

HK$2,180,000,000

100%

MTR Corporation (Crossrail) Limited

GBP1,000,000

100%

* 

Subsidiaries not audited by KPMG

^  Wholly foreign owned enterprise registered under PRC Law

#  Sino-foreign equity joint venture registered under PRC Law

–

–

–

–

–

–

–

–

–

–

Hong Kong

Hong Kong

Principal activities

Administering  
the operation of  
MTR Academy

Mobile 
telecommunication 
services

Operating the Tung 
Chung to Ngong Ping 
cable car system and 
theme village  
in Ngong Ping

Hong Kong

Property investment

Hong Kong

Fixed telecommunication 
network and  
related services

Australia

Railway operations  
and maintenance

–

–

–

–

100% on 
ordinary 
shares;

100% on  
Class A  
shares

60%

Australia

100%

100%

Australia

Australia

–

Cayman Islands/
Hong Kong

Railway operations  
and maintenance

Design and delivery of 
railway related systems

Design, delivery and 
integration of railway 
related systems

Financing

100%

100%

Macao

Macao

Railway consultancy 
services

Railway operations  
and management

100%

Sweden

100%

Sweden

Railway operations  
and maintenance, 
property investment  
and management

Railway operations, 
maintenance and  
station management

Sweden

Railway maintenance

100%

100%

100%

100%

Sweden

The People’s 
Republic of China

The People’s 
Republic of China

100%

The People’s 
Republic of China

100%

United Kingdom

Railway operations  
and maintenance

Property leasing  
and management

Railway construction, 
operations and 
management

Property development, 
operation, leasing, 
management and 
consultancy services

Railway operations  
and maintenance

234

MTR Corporation

Annual Report 2020

235

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
23  Investments in Subsidiaries (continued)
The Directors of the Company are of the opinion that a complete list of all subsidiaries and their particulars will be of excessive length and therefore 
the above table contains only those subsidiaries which, in the opinion of the Directors, materially contribute to the Group’s results, assets or 
liabilities.

24  Interests in Associates and Joint Venture
The following list contains the particulars of material associates and joint venture, all of which are unlisted corporate entities whose quoted market 
price is not available:

Name of company

Associates

Proportion of ownership interest

Group’s 
effective 
interest

Held by the 
Company

Held by 
subsidiary

Place of 
incorporation/
establishment  
and operation

Octopus Holdings Limited

57.4%

57.4%

–

Hong Kong

Principal activities

Holding company of a group 
of companies which engage in 
the operation of a contactless 
smartcard common payment 
system in Hong Kong and 
consultancy services

Metro investment,  
construction, operations  
and passenger services

Metro investment,  
construction and operations

Railway operations  
and management

Railway operations  
and management

49%

The People’s 
Republic of China

49%

49%

The People’s 
Republic of China

The People’s 
Republic of China

30%

United Kingdom

27.55%

Australia

Financing, railway operations  
and maintenance

60%

The People’s 
Republic of China

Railway electrical and  
mechanical construction, 
operations and management

Beijing MTR Corporation Limited~

Beijing MTR L16 Corporation Limited#

Hangzhou MTR Corporation Limited*~

First MTR South Western Trains Limited*

NRT Pty Ltd*

Joint Venture

49%

49%

49%

30%

27.55%

Hangzhou MTR Line 5 Corporation Limited~

60%

–

–

–

–

–

–

*  Companies not audited by KPMG

~  Sino-foreign co-operative joint venture registered under PRC Law

#  Limited liability company (wholly owned by a legal person) under PRC Law

All the associates and joint venture are accounted for using the equity method in the consolidated accounts and considered to be not individually 
material.

236

MTR Corporation

Annual Report 2020

237

NOTES TO THE CONSOLIDATED ACCOUNTS24  Interests in Associates and Joint Venture (continued)
The summary financial information of the Group’s effective interests in associates and joint venture is as follows:

in HK$ million

Assets

Liabilities

Net assets

Income

Expenses and others

Profit before taxation

Income tax

Net profit

Other comprehensive income

Total comprehensive income

Group’s share of net assets of the associates and joint venture

Goodwill

Carrying amount in the consolidated statement of financial position

2020

 30,576 

 (19,036)

 11,540 

 6,228 

 (5,412)

 816 

 (211)

 605 

 600 

 1,205 

 11,540 

 52 

 11,592 

2019

 28,085

(17,765)

10,320

8,424

(7,794)

630

(342)

288

(185)

103

10,320

39

10,359

In March 2017, the Department for Transport of the United Kingdom (“DfT”) awarded the South Western Railway franchise (“Franchise”) to First 
MTR South Western Trains Limited (“SWR”), an associate of the Company which the Company holds a 30% shareholding and FirstGroup plc in the 
United Kingdom holds a 70% shareholding. Pursuant to a franchise agreement (“Franchise Agreement”) with DfT, the period of the Franchise runs 
from 20 August 2017 for seven years, with an option for an eleven-month extension at the discretion of the DfT. As noted in the Company’s 2019 
annual accounts, a provision of GBP43 million (HK$436 million) has been made under “share of profit or loss of associates and joint venture” in the 
consolidated profit and loss account for the year ended 31 December 2019 which represents the Company’s 30% share of the maximum potential 
loss under the Franchise Agreement. Since March 2020, the franchise has been operating under the terms of the Emergency Measures Agreement 
and subsequently the Emergency Recovery Measures Agreement (“ERMA”) put in place by the UK Government. As required under ERMA, SWR has 
agreed with DfT the termination sum required to terminate the pre-existing Franchise Agreement. Such termination sum will fall due at the end of 
the ERMA term, at which point the pre-existing franchise contract would also terminate by agreement. At the end of 2020, SWR is in the process of 
negotiating a new directly awarded management contract with the DfT, which will come into effect at the end of the ERMA. SWR’s ERMA is in place 
up to 29 May 2021. 

25  Investments in Securities
Investments in securities at 31 December 2020 represented investments in unlisted equity securities held by subsidiaries in the Mainland of China  
of HK$254 million (2019: HK$nil) and debt securities held by an overseas insurance underwriting subsidiary measured at FVPL of HK$214 million  
(2019: HK$386 million). As at 31 December 2020, all debt securities were expected to mature within one year except for HK$154 million  
(2019: HK$332 million) which were expected to mature after one year.

26  Properties Held for Sale

in HK$ million

Properties held for sale

  – at cost

  – at net realisable value

Representing:

Hong Kong property development

Mainland of China property development

2020

 1,159 

 641 

 1,800 

 1,572 

 228 

 1,800 

2019

1,125

120

1,245

1,034

211

1,245

Properties held for sale of the Group at 31 December 2020 comprise interests in properties from property developments in Hong Kong and Mainland 
of China.

For Hong Kong property development, the net realisable values as at 31 December 2020 and 2019 were determined by reference to an open market 
valuation of the properties as at those dates, undertaken by an independent firm of surveyors, Colliers International (Hong Kong) Limited (2019: 
Jones Lang LaSalle Limited), who have among their staff Members of the Hong Kong Institute of Surveyors.

Properties held for sale at net realisable value of the Group are stated net of provision of HK$8 million (2019: HK$12 million) made in order to state 
these properties at the lower of their cost and estimated net realisable value. The remaining lease terms of leasehold land in Hong Kong included 
under properties held for sale are between 10 and 50 years.

236

MTR Corporation

Annual Report 2020

237

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis27  Derivative Financial Assets and Liabilities
A 
The contracted notional amounts, fair values and maturities based on contractual undiscounted cash flows of derivative financial instruments 
outstanding are as follows:

Fair Value

in HK$ million

2020
Derivative Financial Assets
Gross settled:
  Foreign exchange forwards

  – cash flow hedges:

  – inflow
  – outflow

  – not qualified for hedge accounting:

 482 

 19 

  – inflow
  – outflow
  Cross currency swaps
  – fair value hedges:

  – inflow
  – outflow

 2,333 

 110 

  – cash flow hedges:

 12,797 

 277 

Notional 
amount

Fair value

Contractual undiscounted cash flows maturing in

Less than  
1 year

1-2 years

2-5 years

Over  
5 years

Total

 386 

 11 

 269 
 (263)

 471 
 (453)

 1,274 
 (1,176)

 78 
 (75)

 30 
 (28)

 14 
 (3)

 40 
 (39)

 1 
 (1)

 9 
 (9)

 – 
 – 

 396 
 (386)

 502 
 (482)

 478 
 (466)

 705 
 (698)

 2,471 
 (2,343)

 279 
 (249)

 280 
 (248)

 840 
 (746)

 16,629 
 (16,432)

 18,028 
 (17,675)

  – inflow
  – outflow

Net settled:

Interest rate swaps
  – fair value hedges
  – cash flow hedges
  – not qualified for hedge accounting

Derivative Financial Liabilities
Gross settled:
  Foreign exchange forwards

  – fair value hedges:

  – inflow
  – outflow

  – cash flow hedges:

  – inflow
  – outflow

  – inflow
  – outflow
  Cross currency swaps
  – cash flow hedges:

  – inflow
  – outflow

Net settled:

  – not qualified for hedge accounting:

 1,390 

 4,390 
 250 
 413 
 21,051 

 62 
 1 
 – 
 480 

 55 
 (2)
 – 
 205 

 1,960 

 25 

 7 

 1 

 6 

 1,960 
 (1,985)

 – 
 – 

 1,371 
 (1,377)

 21 
 (2)
 – 
 67 

 – 
 – 

 1 
 (2)

 19 
 (19)

 15 
 (2)
 – 
 120 

 – 
 7 
 – 
 211 

 91 
 1 
 – 
 603 

 – 
 – 

 5 
 (5)

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 1,960 
 (1,985)

 6 
 (7)

 1,390 
 (1,396)

 5,730 

 301 

 126 
 (146)

 127 
 (146)

 649 
 (759)

 5,728 
 (5,873)

 6,630 
 (6,924)

Interest rate swaps
  – cash flow hedges
  – not qualified for hedge accounting

Total

 3,250 
 1,734 
 14,071 

 35,122 

 47 
 1 
 381 

 (21)
 1 
 (71)

 (16)
 – 
 (36)

 (33)
 (1)
 (144)

 22 
 – 
 (123)

 (48)
 – 
 (374)

238

MTR Corporation

Annual Report 2020

239

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27  Derivative Financial Assets and Liabilities (continued)
A 

Fair Value (continued)

Notional 
amount

Fair value

Contractual undiscounted cash flows maturing in

Less than  
1 year

1-2 years

2-5 years

Over 5 
years

Total

in HK$ million

2019
Derivative Financial Assets
Gross settled:
  Foreign exchange forwards

  – cash flow hedges:

  – inflow
  – outflow

  – not qualified for hedge accounting:

  – inflow
  – outflow
  Cross currency swaps
  – fair value hedges:

  – inflow
  – outflow

  – cash flow hedges:

  – inflow
  – outflow

 51

721

698

1

19

9

8,430

139

  – hedges of net investments:

64

1

  – inflow
  – outflow

Net settled:

Interest rate swaps
  – fair value hedges
  – cash flow hedges
  – not qualified for hedge accounting

Derivative Financial Liabilities
Gross settled:
  Foreign exchange forwards

  – cash flow hedges:

  – inflow
  – outflow

  – hedges of net investments:

  – inflow
  – outflow

8,841
1,250
1,913
21,968

321

1,984

  – not qualified for hedge accounting:

783

12
14
3
198

11

16

15

  – inflow
  – outflow
  Cross currency swaps
  – cash flow hedges:

  – inflow
  – outflow

Net settled:

Interest rate swaps
  – fair value hedges
  – cash flow hedges
  – not qualified for hedge accounting

Total

5,446

350

3,785
100
783
13,202
35,170

11
3
2
408

42
(41)

640
(622)

1
–

244
(218)

67
(66)

14
11
2
74

150
(154)

1,984
(2,000)

650
(663)

78
(101)

(14)
–
–
(70)

10
(10)

84
(82)

1
–

245
(218)

–
–

2
4
2
38

135
(142)

–
–

118
(120)

79
(100)

(3)
–
–
(33)

–
–

–
–

5
–

–
–

–
–

700
(698)

52
(51)

724
(704)

707
(698)

737
(657)

9,276
(9,214)

10,502
(10,307)

–
–

2
–
2
89

22
(23)

–
–

–
–

504
(633)

(2)
(1)
–
(133)

–
–

–
–
–
64

2
(2)

–
–

–
–

67
(66)

18
15
6
265

309
(321)

1,984
(2,000)

768
(783)

8,136
(8,343)

8,797
(9,177)

–
(1)
–
(208)

(19)
(2)
–
(444)

238

MTR Corporation

Annual Report 2020

239

The Group’s derivative financial instruments consist predominantly of interest rate and cross currency swaps entered into exclusively by the 
Company, and the relevant interest rate swap curves as of 31 December 2020 and 2019 were used to discount the cash flows of financial 
instruments. Interest rates used ranged from 0.163% to 1.105% (2019: 1.760% to 2.666%) for Hong Kong dollars, 0.164% to 1.189% (2019: 1.630% 
to 2.010%) for US dollars, 0.020% to 1.325% (2019: 0.809% to 1.768%) for Australian dollars and -0.058% to 0.183% (2019: 0.012% to 0.124%) for 
Japanese yen. 

The table above details the remaining contractual maturities at the end of the reporting period of the Group’s derivative financial assets and 
liabilities, which are based on contractual undiscounted cash flows (including interest payments computed using contractual rates or, if floating, 
based on rates current at the end of the reporting period) and the earliest date the Group can be required to pay. The details of the fair value 
measurement are disclosed in note 40.

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Risks

27  Derivative Financial Assets and Liabilities (continued)
B 
The Group’s operating activities and financing activities expose it to four main types of financial risks, namely liquidity risk, interest rate risk, foreign 
exchange risk and credit risk. The Group’s overall risk management policy focuses on the unpredictability of financial markets and seeks to minimise 
potential adverse effects of these financial risks on the Group’s financial performance.

The Board of Directors provides principles for overall risk management and approves policies covering specific areas, such as liquidity risk, interest 
rate risk, foreign exchange risk, credit risk, concentration risk, use of derivative financial instruments and non-derivative financial instruments, and 
investment of excess liquidity. The Group’s Preferred Financing Model (the “Model”) for the Company is an integral part of its risk management 
policies. The Model specifies, amongst other things, the preferred mix of fixed and floating rate debts, the permitted level of foreign currency debts 
and an adequate length of financing horizon for coverage of forward funding requirements, against which the Company’s financing related liquidity, 
interest rate and currency risk exposures are measured, monitored and controlled. The Board regularly reviews its risk management policies and 
authorises changes if necessary based on operating and market conditions and other relevant factors. The Board also reviews on an annual basis 
as part of the budgeting process and authorises changes if necessary to the Model in accordance with changes in market conditions and practical 
requirements.

The use of derivative financial instruments to control and hedge against interest rate and foreign exchange risk exposures is an integral part of the 
Group’s risk management strategy. In accordance with Board policy, these instruments shall only be used for controlling or hedging risk exposures, 
and cannot be used for speculation purposes. All of the derivative instruments used by the Company are over-the-counter derivatives comprising 
principally interest rate swaps, cross currency swaps and foreign exchange forward contracts.

(i) 

Liquidity Risk

Liquidity risk refers to the risk that funds are not available to meet liabilities as they fall due, and it may result from timing and amount mismatches of 
cash inflow and outflow.

The Group employs projected cash flow analysis to manage liquidity risk by forecasting the amount of cash required, including working capital, debt 
repayments, dividend payments, capital expenditures and new investments, and by maintaining sufficient cash balance and/or undrawn committed 
banking facilities to ensure these requirements are met. It adopts a prudent approach and will maintain sufficient cash balance and committed 
banking facilities to provide forward coverage of at least 12 to 24 months of projected cash requirements at the parent company level as specified 
in the Model. The Company also conducts stress testing of its projected cash flow to analyse liquidity risk, and would arrange additional banking 
facilities or debt issuance or otherwise take appropriate actions if such stress tests reveal significant risk of material cash flow shortfall.

The following table details the remaining contractual maturities at the end of the reporting period of the Group’s loans and other obligations other 
than lease liabilities, which are based on contractual undiscounted cash flows (including interest payments computed using contractual rates or, if 
floating, based on rates current at the end of the reporting period) and the earliest date the Group can be required to pay:

2020

2019

Capital 
market 

Capital 
market 

in HK$ million

instruments Bank loans

Others

Total

instruments Bank loans

Others

Total

Loans and other obligations

Amounts repayable beyond 5 years

 35,782 

 731 

 – 

 36,513 

 25,138

887

–

26,025

Amounts repayable within a period  
  of between 2 and 5 years

Amounts repayable within a period  
  of between 1 and 2 years

Amounts repayable within 1 year

 3,881 

 1,979 

 618 

 6,478 

4,517

3,001

624

8,142

 3,220 

 4,985 

 234 

 9,608 

 – 

 – 

 3,454 

 14,593 

1,029

3,513

254

9,489

–

–

1,283

13,002

 47,868 

 12,552 

 618 

 61,038 

34,197

13,631

624

48,452

Others represent obligations under lease out/lease back transaction (note 19E).

240

MTR Corporation

Annual Report 2020

241

NOTES TO THE CONSOLIDATED ACCOUNTS27  Derivative Financial Assets and Liabilities (continued)
B 
(ii) 

Financial Risks (continued)
Interest Rate Risk

The Group’s interest rate risk arises principally from its borrowing activities at the parent company level (including its financing vehicles). Borrowings 
based on fixed and floating rates expose the Group to fair value and cash flow interest rate risk respectively due to fluctuations in market interest 
rates. The Group manages and controls its interest rate risk exposure at the parent company level by maintaining a level of fixed rate debt between 
45% and 75% (2019: 45% and 75%) of total debt outstanding as specified by the Model. Should the actual fixed rate debt level deviate substantially 
from the Model, derivative financial instruments such as interest rate swaps would be procured to align the fixed and floating mix with the Model. 
As at 31 December 2020, 70% (2019: 63%) of the Company’s (including financing vehicles) total debt outstanding was denominated either in or 
converted to fixed interest rate after taking into account outstanding cross currency and interest rate swaps. Interest rate risk at subsidiary, associate 
and joint venture companies are managed separately based on their own borrowing requirement, circumstances and market practice.

As at 31 December 2020, it is estimated that a 100 basis points increase/25 basis points decrease in interest rates, with all other variables held 
constant, would decrease/increase the Group’s loss after tax and increase/decrease the Group’s retained profits by approximately HK$73 million/
HK$18 million. Other components of consolidated equity would increase/decrease by approximately HK$195 million/HK$52 million.

The sensitivity analysis above has been determined assuming that the change in interest rates had occurred at the end of the reporting period 
and had been applied to the exposure to interest rate risk for both derivative and non-derivative financial instruments in existence at that date. 
The interest rate assumptions represent management’s assessment of a reasonably possible change in interest rates over the period until the next 
annual financial period.

In 2019, a similar analysis was performed based on the assumption of a 100 basis points increase/100 basis points decrease in interest rates, 
which would decrease/increase the Group’s profit after tax and the Group’s retained profits by approximately HK$46 million/HK$51 million. Other 
components of consolidated equity would increase/decrease by approximately HK$30 million/HK$30 million.

(iii) 

Foreign Exchange Risk

Foreign exchange risk arises when recognised assets and liabilities are denominated in a currency other than the functional currency of the Group’s 
companies to which they relate. For the Group, it arises principally from its borrowing as well as overseas investment and procurement activities.

The Group manages and controls its foreign exchange risk exposure by maintaining a modest level of unhedged non-Hong Kong dollar debt at 
the parent company level as specified by the Model, and minimal foreign exchange open positions created by its investments and procurements 
overseas. Where the currency of a borrowing is not matched with that of the expected cash flows for servicing the debt, the Company would convert 
its foreign currency exposure resulting from the borrowing to Hong Kong dollar exposure through cross currency swaps. For investment and 
procurement in foreign currencies, the Group would purchase the foreign currencies in advance or enter into foreign exchange forward contracts to 
secure the necessary foreign currencies at pre-determined exchange rates for settlement.

The Company’s exposure to US dollars due to its foreign currency borrowings is also offset by the amount of US dollar cash balances, bank deposits 
and investments that it maintains.

As most of the Group’s receivables and payables are denominated in the respective Group companies’ functional currencies (Hong Kong dollars, 
Renminbi, Australian dollars, British Pound or Swedish Krona) or United States dollars (with which Hong Kong dollars are pegged) and most of its 
payment commitments denominated in foreign currencies are covered by foreign exchange forward contracts, management does not expect that 
there will be any significant currency risk associated with them.

(iv) 

Credit Risk

Credit risk refers to the risk that a counterparty will be unable to pay amounts in full when due. For the Group, this arises mainly from the deposits 
it maintains and the derivative financial instruments that it has entered into with various banks and counterparties as well as from the Defeasance 
Securities it procured under the lease out/lease back transaction (note 19E). The Group limits its exposure to credit risk by placing deposits and 
transacting derivative financial instruments only with financial institutions with acceptable investment grade credit ratings or guarantee, and 
diversifying its exposure to various counterparties.

All derivative financial instruments are subject to a maximum counterparty limit based on the respective counterparty’s credit ratings in accordance 
with policy approved by the Board. Credit exposure in terms of estimated fair market value of and largest potential loss arising from these 
instruments based on the “value-at-risk” concept is measured, monitored and controlled against their respective counterparty limits. To further 
reduce counterparty risk exposure, the Group also applies set-off and netting arrangements across all derivative financial instruments and other 
financial transactions with the same counterparty.

All deposits and investments are similarly subject to a separate maximum counterparty/issuer limit based on the respective counterparty/issuer’s 
credit ratings and/or status as Hong Kong’s note-issuing banks. There is also a limit on the length of time that the Group can maintain a deposit with 
a counterparty or investment from an issuer based upon the counterparty/issuer’s credit ratings. Deposit/investment outstanding and maturity 
profile are monitored regularly to ensure they are within the limits established for the counterparties/issuers. In addition, the Group actively 
monitors the credit default swap levels of counterparties/issuers and their daily changes, and may on the basis of the observed levels and other 
considerations adjust its exposure and/or maximum counterparty/issuer limit to the relevant counterparty.

As at the end of the reporting period, the maximum exposure to credit risk of the Group with respect to derivative financial assets and bank deposits 
is represented respectively by the carrying amount of the derivative financial assets and the aggregate amount of deposits on its consolidated 
statement of financial position. As at the end of the reporting period, there was no significant concentration risk to a single counterparty.

In addition, the Company also manages and controls its exposure to credit risks in respect of receivables as stated in note 29.

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241

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis28  Stores and Spares
As at 31 December 2020, stores and spares net of provision for obsolete stock of HK$19 million (2019: HK$21 million) amounted to HK$2,014 million 
(2019: HK$1,844 million), of which HK$1,434 million (2019: HK$1,310 million) is expected to be consumed within 1 year and HK$580 million (2019: 
HK$534 million) is expected to be consumed after 1 year. Stores and spares expected to be consumed after 1 year comprise mainly contingency 
spares and stocks kept to meet cyclical maintenance requirements.

29  Debtors and Other Receivables
The Group’s credit policies in respect of receivables arising from its principal activities are as follows:

The majority of fare revenue from Hong Kong transport operation (except for that from the High Speed Rail as described in note 29 (ii) below) 

(i) 
is collected either through Octopus Cards with daily settlement on the next working day or in cash for other ticket types. A small portion of it is 
collected through pre-sale agents which settle the amounts due within 21 days.

(ii) 
In respect of the High Speed Rail, tickets are sold by the Company and other mainland train operators. The clearance centre of China Railway 
Corporation administers the revenue allocation and settlement system of the Guangzhou-Shenzhen-Hong Kong Express Rail Link and allocates the 
revenue of the High Speed Rail to the Company under a “section-based” approach with settlement in the following month.

Fare revenue from SZL4 is collected either through Shenzhen Tong Cards or QR code payment with daily settlement on the next working day 

(iii) 
or in cash for other ticket types. Fare revenue from MTRX is collected through a third party financial institution with settlement within 14 days and 
sales through pre-sale agents are settled in the following month.

Franchise revenue in Australia is collected either daily or monthly depending on the revenue nature. The majority of the franchise revenue 

(iv) 
from operations in Stockholm is collected in the transaction month with the remainder being collected in the following month. Concession revenue 
for TfL Rail/Elizabeth Line is collected once every 4 weeks. Service fees from Macao Light Rapid Transit Taipa Line are billed monthly with due dates 
in accordance with the terms of the service agreement.

Rentals, advertising and telecommunication service fees are billed monthly with due dates ranging from immediately due to 50 days. Tenants 

(v) 
of the Group’s investment properties and station kiosks are required to pay three months’ rental deposit upon the signing of lease agreements.

Amounts receivable under interest rate and currency swap agreements with financial institutions are due in accordance with the terms of the 

(vi) 
respective agreements.

(vii)  Consultancy service incomes are billed monthly for settlement within 30 days upon work completion or on other basis stipulated in the 
consultancy contracts.

(viii)  Debtors in relation to contracts and capital works entrusted to the Group, subject to any agreed retentions, are due within 30 days upon the 
certification of work in progress.

Amounts receivable in respect of property development are due in accordance with the terms of relevant development agreements or sale 

(ix) 
and purchase agreements.

The ageing of debtors is analysed as follows:

in HK$ million

Amounts not yet due

Overdue by 30 days

Overdue by 60 days

Overdue by 90 days

Overdue by more than 90 days

Total debtors

Other receivables and contract assets

2020

 3,343 

 209 

 80 

 24 

 126 

 3,782 

 9,531 

 13,313 

2019

 2,775 

 153 

 59 

 41 

 192 

 3,220 

 7,949 

 11,169 

Included in other receivables as at 31 December 2020 was HK$3,387 million (2019: HK$2,813 million) in respect of property development profit in 
Hong Kong distributable from stakeholding funds and receivables from property purchasers based on the terms of the development agreements 
and sales and purchase agreements.

During the years ended 31 December 2017 and 2018, the Inland Revenue Department of Hong Kong (“IRD”) issued notices of assessment/additional 
assessment for the years of assessment 2010/2011 to 2017/2018 following queries in connection with the tax deductibility of certain payments 
relating to the Rail Merger.

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243

NOTES TO THE CONSOLIDATED ACCOUNTS29  Debtors and Other Receivables (continued)
Based on the strength of advice from external senior counsels and tax advisor, the directors of the Company have determined to strongly contest 
the assessments raised by the IRD. The Company has lodged objections against these tax assessments and has applied to hold over the additional 
tax demanded. The IRD has agreed to the holdover of the additional tax demanded subject to the purchases of tax reserve certificates (“TRCs”) 
amounting to HK$1,816 million and HK$462 million in 2017 and 2018 respectively. The purchases of TRCs do not prejudice the Company’s tax 
position and the purchased TRCs were included in debtors and other receivables in the Group’s consolidated statement of financial position. 
No additional tax provision has been made during the years ended 31 December 2019 and 2020 in respect of the above notices of assessment/
additional assessment.

On 23 March 2017, MTR Property (Tianjin) No.1 Company Limited (“MTR TJ No.1”) entered into a Framework Agreement comprising, inter alia, a 
Share Transfer Agreement, with Tianjin Xingtai Jihong Real Estate Co., Ltd. (“TJXJRE”), a wholly-owned subsidiary of Beijing Capital Land Ltd., for the 
disposal of MTR TJ No.1’s 49% equity interest in Tianjin TJ – Metro MTR Construction Company Limited (“Tianjin TJ – Metro MTR”) at a consideration 
of RMB1.3 billion; and MTR TJ No.1’s conditional future acquisition of a shopping centre to be developed on the same site at a consideration of 
RMB1.3 billion subject to the agreement of Tianjin TJ – Metro MTR. The disposal was completed on 10 July 2017 and consequently a prepayment 
is recognised on the consolidated statement of financial position. A performance bond in the amount of RMB1.6 billion issued by a Hong Kong 
licensed bank has been provided by TJXJRE to MTR TJ No.1 to guarantee its obligations under the Framework Agreement.

The Group’s exposure to credit risk on debtors and other receivables mainly relates to debtors relating to rental receivables in Hong Kong and 
franchise fee/project fee receivables outside of Hong Kong. Given the Group’s policy is to receive rental deposits from tenants in Hong Kong and the 
debtors in relation to the franchise fee/project fee receivables outside of Hong Kong are government related entities, the Group considers the credit 
risk is low and the expected credit loss is immaterial.

As at 31 December 2020, all debtors and other receivables were expected to be recovered within one year except for amounts relating to deposits 
and other receivables of HK$4,844 million (2019: HK$2,548 million) in the Group which were expected to be recovered after more than one year. The 
nominal values less credit losses are not discounted as it is considered that the effect of discounting would not be significant.

Included in debtors and other receivables are the following amounts denominated in a currency other than the functional currency of the entity to 
which they relate:

in million

Australian dollars

Renminbi

United States dollars

30  Amounts Due from Related Parties

in HK$ million

Amounts due from:

  – HKSAR Government

  – KCRC

  – associates

2020

 8 

 12 

 12 

2019

 8 

 66 

 8 

2020

2019

 2,504 

 2,859 

 99 

 5,462 

 1,783 

 1,159 

 99 

 3,041 

As at 31 December 2020, the amount due from the HKSAR Government mainly related to the recoverable cost for the advanced works in relation 
to the Shatin to Central Link, reimbursable costs for the essential public infrastructure works in respect of the South Island Line and Kwun Tong 
Line Extension projects, reimbursement of the fare revenue difference shared by the HKSAR Government in relation to the “20% Rebate for Every 
Octopus Trip” scheme, reimbursement of the fare revenue difference in relation to the “Public Transport Fare Concession Scheme for the Elderly and 
Eligible Persons with Disabilities”, agency fee receivables and reimbursable costs in respect of West Rail property development (note 22C), as well as 
receivables and retention for other entrustment and maintenance works.

The amount due from KCRC mainly related to the recoverable cost for certain capital works in accordance with the agreements in relation to the Rail 
Merger, as well as amounts in relation to the High Speed Rail.

Given the amounts due from related parties mainly related to HKSAR Government and government related entity, the Group considers the credit 
risk is low and the expected credit loss is immaterial.

As at 31 December 2020, all amounts due from related parties were expected to be recovered within one year except for HK$2,077 million 
(2019: HK$1,156 million) which were expected to be recovered after more than one year. The carrying amounts of amounts due from the HKSAR 
Government and other related parties are considered not significantly different from their fair values. 

242

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243

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis31  Cash, Bank Balances and Deposits

in HK$ million

Deposits with banks and other financial institutions

Cash at banks and on hand

Cash, bank balances and deposits

Less: Bank deposits with more than three months to maturity when placed or pledged deposits  

(note 32E)

Cash and cash equivalents in the cash flow statement

2020

10,869

10,037

20,906

 (9,027)

 11,879 

2019

13,892

7,294

21,186

(12,840)

8,346

Included in cash, bank balance and deposits in the consolidated statement of financial position are the following amounts denominated in a 
currency other than the functional currency of the entity to which they relate:

in million

Australian dollars

Euros

Japanese yen

Pound sterling

United States dollars

32  Loans and Other Obligations
A  By Type

2020

 33 

 13 

 957 

 210 

 442 

2019

16

8

893

8

2

2020

2019

Carrying 
amount

Fair value

Repayable 
amount

Carrying 
amount

Fair value

Repayable 
amount

in HK$ million

Capital market instruments

Listed or publicly traded:

  Debt issuance programme notes due during  

  2023 to 2047 (2019: due during 2026 to 2047)

 18,382 

 21,555 

 18,575 

8,712

10,110

8,852

Unlisted:

  Debt issuance programme notes due during  

  2021 to 2055 (2019: due during 2020 to 2055)

Total capital market instruments

Bank loans

Lease liabilities

Others

Loans and other obligations

Short-term loans

Total

 17,614 

 35,996 

 9,287 

 1,180 

 520 

 21,143 

 42,698 

 9,287 

 1,240 

 611 

 17,767 

 36,342 

 9,293 

 1,180 

 520 

 46,983 

 53,836 

 47,335 

 3,357 

 3,357 

 3,357 

 50,340 

 57,193 

 50,692 

15,492

24,204

10,141

1,241

499

36,085

3,371

39,456

17,418

27,528

10,142

1,311

573

39,554

3,371

42,925

15,973

24,825

10,147

1,241

499

36,712

3,371

40,083

Others include non-defeased obligations under lease out/lease back transaction (note 19E).

The fair values are based on the discounted cash flows method which discounts the future contractual cash flows at the current market interest and 
foreign exchange rates that is available to the Group for similar financial instruments. The carrying amounts of short-term loans approximated their 
fair values. Details of the fair value measurement are disclosed in note 40.

244

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245

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
 
32  Loans and Other Obligations (continued)
A  By Type (continued)
The amounts of borrowings, denominated in a currency other than the functional currency of the entity to which they relate, before and after 
currency hedging activities are as follows:

Before hedging activities

After hedging activities

in million

Australian dollars

Japanese yen

Renminbi

United States dollars

2020

 431 

 15,000 

 1,130 

 2,290 

2019

 431 

 15,000 

 – 

 1,130 

B  By Repayment Terms

2020

2020

2019

–

–

–

–

–

–

–

–

2019

in HK$ million

Loans and other obligations

Capital 
market 
instruments

Bank  
loans

Lease 

liabilities Others

Total

Capital 
market 
instruments

Bank  
loans

Lease 

liabilities Others

Total

Amounts repayable beyond 5 years

 28,119 

 807 

 15 

 – 

 28,941 

18,738

978

27

– 19,743

Amounts repayable within a period  
  of between 2 and 5 years

Amounts repayable within a period  
  of between 1 and 2 years

Amounts repayable within 1 year

 1,732 

 2,024 

 192 

 520 

 4,468 

2,847

2,952

788

499

7,086

 2,430 

 4,061 

 231 

 6,231 

 322 

 651 

 – 

 2,983 

 – 

 10,943 

413

2,827

217

6,000

194

232

–

–

824

9,059

 36,342 

 9,293 

 1,180 

 520 

 47,335 

24,825

10,147

1,241

499 36,712

Short-term loans

 – 

 3,357 

 – 

 – 

 3,357 

–

3,371

–

–

3,371

 36,342 

 12,650 

 1,180 

 520 

 50,692 

24,825

13,518

1,241

499 40,083

Less:  Unamortised discount/ 

  premium/finance  
  charges outstanding

Adjustment due to fair value  
  change of financial instruments

 (286)

 (60)

 (6)

 – 

 – 

 – 

 – 

 (292)

(148)

 – 

 (60)

(473)

(6)

–

–

–

–

–

(154)

(473)

Total carrying amount of debt

 35,996 

 12,644 

 1,180 

 520 

 50,340 

24,204

13,512

1,241

499 39,456

The amounts repayable within 1 year in respect of capital market instruments and bank loans are included in long-term loans as these amounts are 
intended to be refinanced on a long-term basis.

C  Bonds and Notes Issued and Redeemed
Notes issued during the years ended 31 December 2020 and 2019 comprise:

in HK$ million

2020

2019

Principal  
amount

Net consideration 
received

Principal  
amount

Net consideration 
received

Debt issuance programme notes

 14,642 

 14,511 

 1,183 

1,183 

During the year ended 31 December 2020, the Company issued HK$3,630 million, RMB720 million (or HK$782 million), and USD60 million  
(or HK$465 million) of its unlisted debt securities in the respective currency (2019: HK$400 million and USD100 million (or HK$783 million) of its 
unlisted debt securities) and RMB410 million (or HK$465 million) and USD1,200 million (or HK$9,300 million) of its listed debt securities in the 
respective currency (2019: HK$nil).

As at 31 December 2020, there were outstanding debt securities issued by a wholly-owned subsidiary, MTR Corporation (C.I.) Limited (“MTRCI”). The 
obligations of the debt securities issued by MTRCI are direct, unsecured and unsubordinated to the other unsecured obligations of MTRCI which 
are unconditionally and irrevocably guaranteed by the Company. The obligations of the Company under the guarantee are direct, unsecured, 
unconditional, and unsubordinated to other unsecured and unsubordinated obligations of the Company.

During the year ended 31 December 2020, the Group redeemed HK$2,348 million and USD100 million (or HK$783 million) of its unlisted debt 
securities (2019: HK$500 million) and did not redeem any of its listed debt securities (2019: HK$nil).

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis32  Loans and Other Obligations (continued)
D 
At 31 December 2020 and 2019, the Group had lease liabilities as follows:

Lease Liabilities

in HK$ million

Within 1 year

After 1 year but within 2 years

After 2 years but within 5 years

After 5 years

Less: Total future interest expenses

Present value of lease obligations

2020

2019

Present value of  
the minimum  
lease payments

Total minimum 
lease payments

Present value of  
the minimum  
lease payments

Total minimum 
lease payments

 651 

 322 

 192 

 15 

 529 

 1,180 

 704 

 343 

 206 

 16 

 565 

 1,269 

 (89)

 1,180 

232

194

788

27

1,009

1,241

276

235

876

28

1,139

1,415

(174)

1,241

E  Guarantees and Pledges
(i) 

There were no guarantees given by the HKSAR Government in respect of the loan facilities of the Group as at 31 December 2020 and 2019.

(ii) 
As at 31 December 2020, MTR Corporation (Shenzhen) Limited has pledged the fare and non-fare revenue and the benefits of insurance 
contracts in relation to Phase 2 of Shenzhen Metro Line 4 as security for the RMB1,653 million (2019: RMB1,847 million) bank loan facility granted to it.

Save as disclosed above and those disclosed elsewhere in the consolidated accounts, none of the other assets of the Group was charged or subject 
to any encumbrance as at 31 December 2020.

33  Creditors, Other Payables and Provisions

in HK$ million

Creditors and accrued charges

Other payables and provisions (notes 21B(b)(iii)&(c)(iii))

Contract liabilities

A  Creditors and Accrued Charges
The analysis of creditors by due dates is as follows:

in HK$ million

Due within 30 days or on demand

Due after 30 days but within 60 days

Due after 60 days but within 90 days

Due after 90 days

Rental and other refundable deposits

Accrued employee benefits

The Group’s general payment terms are one to two months from the invoice date.

2020

 19,419 

14,974 

2,444 

 36,837 

2020

 8,024 

 1,450 

 638 

 4,844 

 14,956 

 2,989 

 1,474 

 19,419 

2019

19,315

11,787

2,213

33,315

2019

7,157

1,559

774

4,978

14,468

2,857

1,990

19,315

246

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247

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
33  Creditors, Other Payables and Provisions (continued)
A  Creditors and Accrued Charges (continued)
Movements in contract liabilities of the Group during the year ended 31 December are as follows:

in HK$ million

Balance as at 1 January

Increase in contract liabilities as a result of billing in advance

Decrease in contract liabilities as a result of revenue recognised during the year that was included  

in the contract liabilities at the beginning of the year

Exchange differences

Balance as at 31 December

2020

 2,213 

 981 

 (836)

 86 

 2,444 

2019

2,116

1,520

(1,410)

(13)

2,213

Contract liabilities mainly arise from construction contracts and other project arrangements, when the Group receives a deposit before the activity 
commences and until the revenue recognised on the project exceeds the amount of the deposit received. The payment terms are negotiated on a 
case by case basis with customers.

The nominal values of creditors and accrued charges are not significantly different from their fair values.

Included in creditors and accrued charges are the following amounts denominated in a currency other than the functional currency of the entity to 
which they relate:

in million

Australian dollars

Euros

Pound sterling

Renminbi

United States dollars

2020

 9 

 18 

 4 

 113 

 28 

2019

9

9

3

8

12

B  Other Payables
Other payables comprised contract retentions and deferred income. Deferred income related to the surplus amounts of payments received from 
property developers in excess of the balance in property development in progress, as well as the unutilised government subsidy for SZL4 operation.

As at 31 December 2020, all of the creditors and other payables were expected to be settled or recognised as income within one year except for 
HK$16,043 million (2019: HK$16,204 million), including contract liabilities of HK$963 million (2019: HK$801 million), of the Group which were 
expected to be settled or recognised as income after one year. The amounts due after one year for the Group as at 31 December 2020 mainly relate 
to rental deposits received from investment property and station kiosk tenants and advance income received, majority of which are due to be repaid 
within three years. The Group considers the effect of discounting would be immaterial.

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34  Amounts Due to Related Parties

in HK$ million

Amounts due to:

  – HKSAR Government

  – KCRC

  – associates

2020

 94 

 301 

 58 

 453 

2019

117

2,873

–

2,990

The amount due to the HKSAR Government as at 31 December 2020 relates to land administrative fees in relation to railway extensions.

The amount due to KCRC as at 31 December 2020 mainly relates to the accrued portion of the fixed annual payment and variable annual payment 
that is expected to be settled within 12 months.

35  Obligations under Service Concession
Movements of the Group’s obligations under service concessions are as follows:

in HK$ million

Balance as at 1 January

Less: Net amount repaid during the year

Exchange differences

Balance as at 31 December

2020

 10,350 

 (65)

 10 

2019

 10,409 

 (56)

 (3)

 10,295 

 10,350 

The outstanding balances as at 31 December 2020 and 2019 are repayable as follows:

in HK$ million

2020

Interest 
expense 
relating 
to future 
periods

Present 
value of 
payment 
obligations

Total 
payment 
obligations

Present  
value of 
payment 
obligations

2019

Interest 
expense 
relating 
to future 
periods

Total 
payment 
obligations

Amounts repayable beyond 5 years

 9,904 

 14,346 

 24,250 

 9,978

15,013

24,991

Amounts repayable within a period of  
  between 2 and 5 years

Amounts repayable within a period of  
  between 1 and 2 years

Amounts repayable within 1 year

 247 

 1,976 

 2,223 

238

1,990

2,228

 74 

 70 

 688 

 692 

 762 

 762 

69

65

692

696

761

761

 10,295 

 17,702 

 27,997 

10,350

18,391

28,741

36  Loans from Holders of Non-controlling Interests
Loans from holders of non-controlling interests as at 31 December 2020 mainly represents the portion of total shareholder loan of AUD60 million 
(HK$359 million) (2019: AUD60 million (HK$328 million)) granted to Metro Trains Australia Pty. Ltd. (“MTA”) by the holders of its non-controlling 
interests. The loan carries an interest rate of 6.2% per annum and is repayable at the discretion of MTA or on 1 December 2024, whichever is earlier.

248

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249

NOTES TO THE CONSOLIDATED ACCOUNTS37  Income Tax in the Consolidated Statement of Financial Position
A 

Current taxation in the consolidated statement of financial position includes:

in HK$ million

Balance relating to Hong Kong Profits Tax

Balance relating to tax outside Hong Kong

2020

898

106

 1,004 

2019

 1,904 

 120 

 2,024 

B  Deferred Tax Assets and Liabilities Recognised
The components of deferred tax assets and liabilities recognised in the consolidated statement of financial position and the movements during the 
year are as follows:

Deferred tax arising from

Depreciation 
allowances 
in excess 
of related 
depreciation

Revaluation 
of properties

Provision 
and other 
temporary 
differences

Cash flow 
hedges

Tax losses

Total

in HK$ million

2020

Balance as at 1 January 2020

 13,007 

 778 

 (123)

Charged/(credited) to consolidated profit and  

loss account

(Credited)/charged to reserves

Exchange differences

Balance as at 31 December 2020

2019

Balance as at 1 January 2019

Charged/(credited) to consolidated profit and  

loss account

Charged to reserves

Acquisition of subsidiary

Exchange differences

Balance as at 31 December 2019

in HK$ million

Net deferred tax assets

Net deferred tax liabilities

 356 

 – 

 2 

 13,365 

12,385

620

–

–

2

13,007

 (1)

 (54)

 – 

 723 

759

(5)

24

–

–

778

 (292)

 141 

 (40)

 (314)

(183)

(76)

139

–

(3)

(123)

 43 

 – 

 (14)

 – 

 29 

 (110)

 13,595 

 (20)

 – 

 (18)

 (148)

 43 

 73 

 (56)

 13,655 

(5)

(103)

12,853

–

48

–

–

43

(1)

–

(12)

6

538

211

(12)

5

(110)

13,595

2020

 (470)

 14,125 

 13,655 

2019

 (134)

 13,729 

 13,595 

The Group has not recognised deferred tax assets in respect of some of its subsidiaries’ cumulative tax losses of HK$410 million (2019:  

C 
HK$326 million) as it is not probable that future taxable profits against which the losses can be utilised will be available in the relevant tax 
jurisdictions and entities.

248

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Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
38  Share Capital, Shares Held for Executive Share Incentive Scheme, 

Company-level Movements in Components of Equity and Capital 
Management
Share Capital

A 

Ordinary shares, issued and fully paid:

  At 1 January

6,157,948,911

58,804

6,139,485,589

57,970

2020

2019

Number of shares

HK$ million

Number of shares

HK$ million

  Shares issued in respect of scrip dividend of  

  2019/2018 final ordinary dividend

  Shares issued in respect of scrip dividend of  

  2020/2019 interim ordinary dividend

  Vesting of shares of Executive Share Incentive  

 Scheme

  Shares issued under the share option scheme

 2,547,500 

 18,426,649 

 692 

13,707,539

 2,004,813 

 – 

 81 

 6 

 83 

1,494,283

–

3,261,500

654

71

5

104

  At 31 December

 6,180,927,873 

 59,666 

6,157,948,911

58,804

In accordance with section 135 of the Companies Ordinance, the ordinary shares of the Company do not have a par value.

Shares Held for Executive Share Incentive Scheme

B 
During the year ended 31 December 2020, the Company awarded Performance Shares and Restricted Shares under the Company’s Executive Share 
Incentive Scheme to certain eligible employees of the Company (note 41(ii)). In this regard, a total of 6,950 Performance Shares (2019: 244,650) and 
2,334,750 Restricted Shares (2019: 2,062,150) were awarded and accepted by the grantees on 8 April 2020 (2019: 1 April 2019 and 8 April 2019). The 
fair values of these Award Shares were HK$41.90 per share (2019: HK$48.90 per share on 1 April 2019 and HK$48.40 per share on 8 April 2019).

During the year ended 31 December 2020, the Trustee of the Executive Share Incentive Scheme, pursuant to the terms of the rules and the trust 
deed of the Executive Share Incentive Scheme, purchased on the Hong Kong Stock Exchange a total of 2,020,000 Ordinary Shares (2019: 1,870,000 
Ordinary Shares) of the Company for a total consideration of approximately HK$86 million (2019: HK$88 million). During the year ended  
31 December 2020, 58,339 Ordinary Shares of the Company (2019: 64,088 Ordinary Shares) were issued to the Executive Share Incentive Scheme  
in relation to scrip dividend issued amounting to HK$3 million (2019: HK$3 million).

During the year ended 31 December 2020, 1,984,400 shares (2019: 2,230,420 shares) were transferred to the awardees under the Executive Share 
Incentive Scheme upon vesting. The total cost of the vested shares was HK$90 million (2019: HK$93 million). During the year ended 31 December 
2020, HK$6 million (2019: HK$5 million) was credited to share capital in respect of vesting of shares whose fair values at the grant date were higher 
than the costs of the vested shares. During the year ended 31 December 2020, 283,673 award shares (2019: 174,697 award shares) were lapsed/
forfeited.

As at 31 December 2020, taking into account the shares acquired out of the dividends from the shares held under the trust, there were  
5,947,665 shares (2019: 5,853,726)  held in trust under the Executive Share Incentive Scheme (excluding shares vested but not yet transferred  
to awardees).

C  New Shares Issued and Fully Paid Up during the Year

Employee share options exercised:

  – 2007 Share Option Scheme

An analysis of the Company’s outstanding share options as at 31 December 2020 is disclosed in note 41.

Number of shares

Weighted average 
exercise price
HK$

 2,547,500 

 30.146

250

MTR Corporation

Annual Report 2020

251

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
 
 
 
38  Share Capital, Shares Held for Executive Share Incentive Scheme, 

Company-level Movements in Components of Equity and Capital 
Management (continued)

D 
(note 2E(ii)).

The fixed assets revaluation reserve is used to deal with the surpluses or deficits arising from the revaluation of self-occupied buildings  

The hedging reserve comprises the effective portion of the cumulative net change in the fair value of hedging instruments used in cash flow hedges 
pending subsequent recognition of the hedged cash flow in accordance with the accounting policy adopted for cash flow hedges as explained in 
note 2V(ii).

The employee share-based capital reserve comprises the share-based payment expenses recognised in respect of share options under the share 
option scheme which are yet to be exercised, and in respect of award shares under the Executive Share Incentive Scheme granted which are yet 
to be vested, as explained in the accounting policy under note 2W(iii). The amount will either be transferred to the share capital account when the 
option is exercised or when the award share is vested, or be released directly to retained profits if the option is lapsed.

The exchange reserve comprises all foreign exchange differences arising from the translation of the accounts of foreign enterprises. The reserve is 
dealt with in accordance with the accounting policy set out in note 2AC.

Apart from retained profits, the other reserves are not available for distribution to shareholders because they do not constitute realised profits. In 
addition, the Company considers the cumulative surpluses on revaluation of investment properties of HK$51,935 million (2019: HK$60,964 million) 
included in retained profits of the Company are non-distributable as they do not constitute realised profits. As at 31 December 2020, the Company 
considers that the total amount of reserves of the Company available for distribution to shareholders amounted to HK$54,347 million (2019: 
HK$56,546 million).

Included in the Group’s retained profits as at 31 December 2020 is an amount of HK$2,656 million (2019: HK$2,431 million), being the retained 
profits attributable to the associates and joint venture.

Capital Management

E 
The Group’s primary objectives in managing capital are to safeguard its ability to continue as a going concern, and to generate sufficient profit to 
maintain growth and provide an adequate return to its shareholders.

The Group manages the amount of capital in proportion to risk, and makes adjustments to its capital structure through the amount of dividend 
payment to shareholders, issuance of scrip and new shares, and managing its debt portfolio in conjunction with projected financing requirement. 
The Financial Secretary Incorporated of the HKSAR Government is the majority shareholder of the Company holding 4,634,173,932 shares as at  
31 December 2020, representing 74.98% of total equity interest in the Company.

The Group monitors capital on the basis of the net debt-to-equity ratio, which is calculated based on net borrowings as a percentage of the total 
equity, where net borrowings are represented by the aggregate of loans and other obligations, obligations under service concession and loans from 
holders of non-controlling interests net of cash and cash equivalents and bank medium term notes. As at 31 December 2020, the Group’s net  
debt-to-equity ratio is 22.5% (2019: 15.4%).

Fasttrack Insurance Ltd. is required to maintain a minimum level of shareholders’ fund based on the Bermuda Insurance Act. MTR Corporation 
(Shenzhen) Limited is required to maintain a registered capital at or above 40% of the total investment for the SZL4 project in accordance with 
the concession agreement. MTR Property Development (Shenzhen) Company Limited is required to maintain a registered capital at or above 33% 
of the total investment based on Jianfang [2015] No. 122. Metro Trains Melbourne Pty. Ltd. is required to maintain total shareholders’ funds at a 
specified amount in accordance with the franchise agreement. All the Group’s subsidiaries in Sweden are required to maintain total shareholders’ 
fund at or above 50% of their respective registered share capital based on the Swedish Companies Act. MTR Travel Limited is required to maintain 
a certain level of paid-up capital in order to maintain membership of the Travel Industry Council of Hong Kong. As at 31 December 2020, all these 
capital requirements were met. Apart from these, neither the Company nor any of its other subsidiaries are subject to externally imposed capital 
requirements.

250

MTR Corporation

Annual Report 2020

251

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis38  Share Capital, Shares Held for Executive Share Incentive Scheme, 

Company-level Movements in Components of Equity and Capital 
Management (continued)
Company-level Movements in Components of Equity

F 
The reconciliation between the opening and closing balances of each component of the Group’s consolidated equity is set out in the consolidated 
statement of changes in equity. Details of the changes in the Company’s individual components of equity between the beginning and the end of the 
year are set out below:

Other reserves

Shares 
held for 
Executive 
Share 
Incentive 
Scheme

Note

Share 
capital

Fixed  
assets 
revaluation 
reserve

Employee 
share-based 
capital 
reserve

Hedging 
reserve

Retained 
profits

Total  
equity

in HK$ million

2020

Balance as at 1 January 2020

46

 58,804

(263)

3,936

Loss for the year

Other comprehensive income for the year

Total comprehensive loss for the year

2019 final ordinary dividend

Shares issued in respect of scrip dividend of  
  2019 final ordinary dividend

2020 interim ordinary dividend

Shares issued in respect of scrip dividend of  
  2020 interim ordinary dividend

Shares purchased for Executive Share  

Incentive Scheme

Vesting and forfeiture of award shares of  
  Executive Share Incentive Scheme

Employee share-based payments

Employee share options exercised

 – 

 – 

 – 

 – 

 692 

 – 

 81 

 – 

 6 

 – 

 83 

 – 

 – 

 – 

 – 

 (2)

 – 

 (1)

 (86)

 90 

 – 

 – 

 – 

 (274)

 (274)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 175 

 – 

 (227)

 (227)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 160 

 117,510 

 180,322 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (94)

 121 

 (6)

 (4,311)

 (4,311)

 715 

 214 

 (3,596)

 (4,097)

 (6,036)

 (6,036)

 2 

 692 

 (1,545)

 (1,545)

 1 

 – 

 (2)

 – 

 – 

 81 

 (86)

 – 

 121 

 77 

Balance as at 31 December 2020

46

 59,666 

 (262)

 3,662 

 (52)

 181 

 106,334 

 169,529 

2019

Balance as at 1 January 2019

 57,970

(265)

3,815

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Amounts transferred from hedging  

reserve to initial carrying amount of  

  hedged items

2018 final ordinary dividend

Shares issued in respect of scrip dividend of  
  2018 final ordinary dividend

2019 interim ordinary dividend

Shares issued in respect of scrip dividend of  
  2019 interim ordinary dividend

Shares purchased for Executive Share  

Incentive Scheme

Vesting and forfeiture of award shares of  
  Executive Share Incentive Scheme

Employee share-based payments

Employee share options exercised

Balance as at 31 December 2019

46

–

–

–

–

–

654

–

71

–

5

–

104

58,804

–

–

–

–

–

(2)

–

(1)

(88)

93

–

–

–

121

121

–

–

–

–

–

–

–

–

–

(263)

3,936

175

(99)

–

271

271

3

–

–

–

–

–

–

–

–

142

113,376

174,939

–

–

–

–

–

–

–

–

–

(96)

122

(8)

160

10,805

702

11,507

10,805

1,094

11,899

–

3

(5,835)

(5,835)

2

654

(1,539)

(1,539)

1

–

(2)

–

–

71

(88)

–

122

96

117,510

180,322

252

MTR Corporation

Annual Report 2020

253

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
39  Other Cash Flow Information
A 
payment from recurrent businesses to cash generated from operations is as follows:

Reconciliation of the Group’s operating profit before Hong Kong property development, depreciation, amortisation and variable annual 

in HK$ million

2020

2019

Operating profit before Hong Kong property development, depreciation, amortisation and  
  variable annual payment from recurrent businesses

Adjustments for non-cash items

Operating profit before working capital changes

Increase in debtors and other receivables

Increase in stores and spares

(Decrease)/increase in creditors and other payables

Cash generated from operations

B 

Reconciliation of the Group’s liabilities arising from financing activities is as follows:

 5,194 

 1,519 

 6,713 

 (3,583)

 (119)

 (463)

 2,548 

 15,351 

 1,836 

 17,187 

 (1,372)

 (188)

 1,493 

 17,120 

in HK$ million

2020

At 1 January 2020

Changes from financing cash flows:

  – Proceeds from loans and capital  

  market instruments

  – Repayment of loans and capital  

  market instruments

  – Capital element of lease rentals paid

  – Interest and finance charges

Exchange differences

Other changes:

  – Adjustment due to fair value change  

  of financial instruments

  – Recognition of lease liabilities

  – Interest and finance charges

Loans and other obligations

Capital  
market 
instruments

Bank  
loans

Lease 
liabilities

Others

Short-term 
loans

Interest and  
finance 
charges 
payables

Total

 24,204

10,141

1,241

499

3,371

145

39,601 

 14,511 

 12,287 

 (3,130)

 (13,274)

 – 

 – 

 – 

 – 

 11,381 

 (987)

 – 

 – 

 (232)

 – 

 (232)

 – 

 – 

 – 

 – 

 – 

 4 

 133 

 107 

 (4)

 407 

 – 

 – 

407 

 – 

 – 

 – 

–

–

64

–

64

 – 

 – 

 25 

 25 

 74 

 (91)

 – 

 – 

 (17)

 3 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 (1,039)

 (1,039)

 26,872 

 (16,495)

 (232)

 (1,039)

 9,106 

 (7)

 236 

 – 

 – 

 1,051 

 1,051 

 407 

 64 

 1,076 

 1,547 

At 31 December 2020

 35,996 

 9,287 

 1,180 

 520 

 3,357 

 150 

 50,490 

252

MTR Corporation

Annual Report 2020

253

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
 
 
 
 
39  Other Cash Flow Information (continued)
B 

Reconciliation of the Group’s liabilities arising from financing activities is as follows (continued):

Loans and other obligations

Capital 
market 
instruments

Bank  
loans

Lease 
liabilities

Others

Short-term 
loans

Interest and  
finance 
charges 
payables

Total

23,541

11,312

1,315

478

4,424

113

41,183

in HK$ million

2019

At 1 January 2019

Changes from financing cash flows:

  – Proceeds from loans and capital  

  market instruments

  – Repayment of loans and capital  

  market instruments

  – Capital element of lease rentals paid

  – Interest and finance charges

Exchange differences

Other changes:

  – Adjustment due to fair value change  

  of financial instruments

  – Recognition of lease liabilities

  – Interest and finance charges

1,182

10,477

(500)

(11,619)

–

–

–

–

682

(1,142)

–

–

(165)

–

(165)

–

–

–

–

–

(3)

(42)

(54)

(2)

(16)

–

–

(16)

13

–

–

13

–

145

–

145

–

–

23

23

–

(1,053)

–

–

(1,053)

–

–

–

–

–

At 31 December 2019

24,204

10,141

1,241

499

3,371

Total Cash Outflow for Leases

C 
Amounts included in the cash flow statement for leases comprise the following:

in HK$ million

Within operating cash flows

Within financing cash flows

These amounts relate to the leases of the following:

in HK$ million

Buildings

Plant and equipment

–

–

–

(1,054)

(1,054)

11,659

(13,172)

(165)

(1,054)

(2,732)

(8)

(109)

–

–

1,094

1,094

145

(3)

145

1,117

1,259

39,601

2020

36

288

324

2020

197

127

324

2019

50

213

263

2019

189

74

263

254

MTR Corporation

Annual Report 2020

255

NOTES TO THE CONSOLIDATED ACCOUNTS 
 
 
 
 
 
40  Fair Value Measurement
In accordance with HKFRS 13, Fair Value Measurement, the level into which a fair value measurement is classified is determined with reference to the 
observability and significance of the inputs used in the valuation technique as follows:

Level 1:  Fair value measured using only Level 1 inputs, i.e. unadjusted quoted prices in active markets for identical assets or liabilities at the 

measurement date

Level 2:  Fair value measured using Level 2 inputs, i.e. observable inputs which fail to meet Level 1, and not using significant unobservable inputs. 

Unobservable inputs are inputs for which market data are not available

Level 3:  Fair value measured using significant unobservable inputs

Fair Value Measurements of Fixed Assets

A 
All of the Group’s investment properties and self-occupied buildings measured at fair value on a recurring basis are categorised as Level 3 of the fair 
value hierarchy.

During the year ended 31 December 2020, there were no transfers between Level 1 and Level 2, or transfers into or out of Level 3 in respect of the 
Group’s investment properties and self-occupied buildings. The Group’s policy is to recognise transfers between levels of fair value hierarchy as at 
the end of the reporting period in which they occur.

All the Group’s investment properties and self-occupied buildings were revalued as at 31 December 2020 and 2019 by independent qualified 
surveyors. The Group’s senior management have discussion with the surveyors on the valuation assumptions and valuation results when the 
valuation is performed at each interim and annual reporting date.

The fair value of all the Group’s self-occupied buildings is determined on a recurring basis using primarily the direct comparison approach assuming 
sale of properties in their existing state with vacant possession.

The property interests of all the shopping malls and office accommodation held by the Group as investment properties have been valued using the 
income capitalisation approach. Under this approach, the market value is derived from the capitalisation of the rental revenue to be received under 
existing tenancies and the estimated full market rental value to be received upon expiry of the existing tenancies with reference to the market rental 
levels prevailing as at the date of valuation by an appropriate single market yield rate. The range of market yield rate adopted for the valuation of 
major investment properties as at 31 December 2020 was 3.5% - 5.75% (2019: 3.5% - 5.75%) with a weighted average of 4.8% (2019: 4.8%). The fair 
value measurement is negatively correlated to the market yield rate.

The movements of investment properties during the year ended 31 December 2020 are shown in note 19A. All the fair value adjustment related to 
investment properties held as at 31 December 2020 was recognised under “Investment property revaluation (loss)/gain” in the consolidated profit 
and loss account.

B 
(i) 

Fair Value Measurements of Financial Instruments
Financial Assets and Liabilities Carried at Fair Value

All of the Group’s investments in debt securities were carried at fair value using Level 1 measurements, and the fair value of these financial assets 
as at 31 December 2020 was HK$214 million (2019: HK$386 million). The derivative financial instruments were carried at fair value using Level 2 
measurements. As at 31 December 2020, the fair values of derivative financial assets and derivative financial liabilities were HK$480 million (2019: 
HK$198 million) and HK$381 million (2019: HK$408 million) respectively. The investments in unlisted equity securities were carried at fair value using 
Level 3 measurements. 

The discounted cash flow method, which discounts the future contractual cash flows at the current market interest rates, is the main valuation 
technique used to determine the fair value of the Group’s borrowings and derivative financial instruments. For interest rate swaps, cross currency 
swaps and foreign exchange forward contracts, the discount rates used were derived from the swap curves of the respective currencies and the 
cross currency basis curves of the respective currency pairs at the end of the reporting period. Closing exchange rates at the end of the reporting 
period were used to convert value in foreign currency to local currency.

During the year, the additions to the investments in unlisted equity securities amounted to HK$254 million (2019: HK$nil). As at 31 December 
2020, the fair value of investments in equity securities was HK$254 million (2019: HK$nil). The fair value of the Group’s investments in unlisted 
equity securities is determined based on the adjusted net asset method. The significant unobservable input includes the fair value of the individual 
assets and liabilities (recognised and unrecognised). The fair value measurement is positively correlated to the fair value of the individual assets 
and liabilities (recognised and unrecognised). As at 31 December 2020, it is estimated that a 5-percent increase/decrease in fair value of the total 
individual assets and liabilities (recognised and unrecognised), with all other variables held constant, would decrease/increase the Group’s loss after 
tax by approximately HK$13 million/HK$13 million.

At the end of each interim and annual reporting period, valuations are performed for the financial instruments which are categorised into Level 3 of 
the fair value hierarchy, and the valuation assumptions and results are reviewed by the Group’s management accordingly.

During the years ended 31 December 2020 and 2019, there were no transfers between Level 1 and Level 2, or transfers into or out of Level 3. The 
Group’s policy is to recognise transfers between levels of fair value hierarchy as at the end of the reporting period in which they occur.

254

MTR Corporation

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255

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis40  Fair Value Measurement (continued)
B 
(ii) 

Fair Value Measurements of Financial Instruments (continued)
Financial Assets and Liabilities Not Carried at Fair Value

The carrying amounts of the Group’s financial assets and liabilities not carried at fair value are not materially different from their fair values as at  
31 December 2020 and 2019 except for capital market instruments and other obligations, for which their carrying amounts and fair values are 
disclosed below:

in HK$ million

Capital market instruments

Other obligations

At 31 December 2020

At 31 December 2019

Carrying amount

Fair value

Carrying amount

Fair value

 35,996 

 1,700 

 42,698 

 1,851 

 24,204

1,740

27,528

1,884

The above fair value measurement is categorised as Level 2. The discounted cash flow method, which discounts the future contractual cash flows 
at the current market interest rates, is the main valuation technique used to determine the fair value of the Group’s capital market instruments and 
other obligations. The discount rates used were derived from the swap curves of the respective currencies at the end of the reporting period. Closing 
exchange rates at the end of the reporting period were used to convert value in foreign currency to local currency.

41  Share-based Payments
Equity-settled Share-based Payments
The Group granted share options under share option scheme and share awards under Executive Share Incentive Scheme to its Members of the 
Executive Directorate and certain employees. As at 31 December 2020, the Company maintained the 2007 Share Option Scheme and the Executive 
Share Incentive Scheme. Details of the schemes are as follows:

(i) 

2007 Share Option Scheme

Following the expiry of the New Joiners Share Option Scheme (the “New Option Scheme”) in May 2007, the 2007 Share Option Scheme (the “2007 
Option Scheme”) was submitted and approved at the 2007 Annual General Meeting to enhance the Company’s ability to attract the best available 
personnel, to retain and motivate critical and key employees, to align their interest to the long-term success of the Company and to provide them 
with fair and market competitive remuneration. Under the Rules of the 2007 Option Scheme, a maximum of 277,461,072 shares may be issued 
pursuant to the exercise of options granted after 7 June 2007 under all share option schemes of the Company including the 2007 Option Scheme. 
Options granted will be vested in respect of their underlying shares not less than 1 year from the date on which the relevant option is offered. The 
exercise price of any option granted under the 2007 Option Scheme is to be determined by the Company upon the offer of grant of the option 
and the exercise price should not be less than the greatest of (i) the average closing price of an MTR share for the five business days immediately 
preceding the day of offer of such option; (ii) the closing price of an MTR share on the day of offer of such option, which must be a business day; and 
(iii) the nominal value of an MTR share.

Subject to the rules of the 2007 Option Scheme, the Company may, from time to time during the scheme period, offer to grant share options to any 
eligible employees at its absolute discretion. Under the 2007 Option Scheme, the date of grant is defined as the date of acceptance of the offer to 
grant the option. The 2007 Option Scheme expired in June 2014. All the share options granted were vested prior to 2018.

The following table summarises the outstanding share options as at 31 December 2020 granted under the 2007 Option Scheme since inception:

Date of grant

Number of share options

Exercise price
HK$

Exercisable period

2014 Award
30 May 2014

2,347,500

28.65 

on or prior to 23 May 2021

256

MTR Corporation

Annual Report 2020

257

NOTES TO THE CONSOLIDATED ACCOUNTS41  Share-based Payments (continued)
Equity-settled Share-based Payments (continued)
Movements in the number of share options outstanding and their related weighted average exercise prices were as follows:

Outstanding as at 1 January

Exercised during the year

Forfeited during the year

Outstanding as at 31 December

Exercisable as at 31 December

2020

2019

Number of  
share options

Weighted average 
exercise price
HK$

Number of  
share options

Weighted average 
exercise price
HK$

 4,909,000 

 (2,547,500)

 (14,000)

 2,347,500 

 2,347,500 

 29.426 

 30.146 

 28.650 

 28.650 

 28.650 

8,170,500

(3,261,500)

–

4,909,000

4,909,000

29.441

29.465

–

29.426

29.426

The weighted average closing price in respect of the share options exercised during the year was HK$42.138 (2019: HK$47.750).

Share options outstanding at the end of the reporting period had the following exercise prices and remaining contractual lives:

Exercise price

HK$31.40

HK$28.65

2020

2019

Number of 
share options

Remaining 
contractual life 
years

Number of 
share options

Remaining 
contractual life 
years

 –

2,347,500

2,347,500

–

0.4

1,385,500

3,523,500

4,909,000

0.3

1.4

During the year ended 31 December 2020, no expense was recognised for the equity-settled share-based payments relating to the 2007 Share 
Option Scheme (2019: HK$nil).

(ii) 

Executive Share Incentive Scheme

On 15 August 2014, the Board of the Company approved the adoption of the Executive Share Incentive Scheme, following the expiry of the 
2007 Option Scheme on 6 June 2014. The purposes of the Executive Share Incentive Scheme are to retain management and key employees, to 
align participants’ interest with the long-term success of the Company and to drive the achievement of strategic objectives of the Company. The 
Executive Share Incentive Scheme took effect on 1 January 2015 for a term of 10 years, under which an award holder may be granted an award of 
Restricted Shares and/or Performance Shares (collectively known as “Award Shares”). Restricted Shares are awarded to selective eligible employees. 
Performance Shares are awarded to eligible employees which vest subject to the performance of the Company over a pre-determined performance 
period, assessed by reference to such Board-approved performance metric and in respect of such performance period and any other performance 
conditions as determined by the Remuneration Committee from time to time.

Subject to the Scheme Rules, the Remuneration Committee shall determine the vesting criteria and conditions or periods for the Award Shares to 
be vested, subject to review from time to time. An award of Restricted Shares will vest ratably over three years in equal tranches (unless otherwise 
determined by the Remuneration Committee). An award of Performance Shares will vest upon certification by the Remuneration Committee that 
the relevant performance metric and performance conditions have been achieved. The Executive Share Incentive Scheme will be administered 
by the Company in accordance with the Scheme Rules and the Company has entered into a Trust Deed with the Trustee for the purpose of 
implementing the Scheme. The number of Award Shares will be acquired in the market at the cost of the Company by the Trustee. Award Shares will 
be held on trust by the Trustee until the end of each vesting period.

256

MTR Corporation

Annual Report 2020

257

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis41  Share-based Payments (continued)
Equity-settled Share-based Payments (continued)
As at 31 December 2020, the following awards of shares with vesting period falling in the years ended 31 December 2019 and 2020 were offered to 
Members of the Executive Directorate and selected employees of the Company under the Executive Share Incentive Scheme:

Number of 
Award Shares granted

Average fair 
value per share

Vesting period

Date of award

8 April 2016

19 August 2016

10 April 2017

16 March 2018

10 April 2018

1 April 2019

8 April 2019

Restricted 
Shares

Performance 
Shares

2,401,150

71,428

2,245,200

80,000

–

–

–

–

2,208,950

1,772,900

120,000

1,942,150

–

244,650

HK$

38.65

42.50

44.45

43.70

42.80

48.90

48.40

From

1 April 2016

15 August 2016

3 April 2017

16 March 2018

3 April 2018

1 April 2019

1 April 2019

8 April 2020

2,334,750

6,950

41.90

1 April 2020

Movement in the number of Award Shares outstanding was as follows:

To

1 April 2019

15 August 2019

3 April 2020

31 March 2019

3 April 2021 (Restricted Shares)
3 April 2021 (Performance Shares)

31 March 2022

1 April 2022 (Restricted Shares)
3 April 2021 (Performance Shares)

1 April 2023 (Restricted Shares)
3 April 2021 (Performance Shares)

Outstanding as at 1 January

Awarded during the year

Vested during the year

Forfeited during the year

Outstanding as at 31 December

2020

2019

Number of Award Shares

Number of Award Shares

 5,659,978 

 2,341,700 

 (1,984,400)

 (283,673)

 5,733,605 

 5,758,295 

 2,306,800 

 (2,230,420)

 (174,697)

 5,659,978 

Award Shares outstanding at 31 December 2020 had the following remaining vesting periods:

Award Shares

Restricted Shares

10 April 2018

1 April 2019

8 April 2019

8 April 2020

Performance Shares

10 April 2018

8 April 2019

8 April 2020

Remaining vesting period
years

Number of Award Shares

0.26

1.25

1.25

2.25

0.26

0.25

0.25

543,990

120,000

1,122,465

2,212,550

1,493,500

234,150

6,950

The details of the Executive Share Incentive Scheme are also disclosed in the Remuneration Report.

During the year ended 31 December 2020, the equity-settled share-based payments relating to the Executive Share Incentive Scheme recognised as 
an expense amounted to HK$121 million (2019: HK$122 million).

258

MTR Corporation

Annual Report 2020

259

NOTES TO THE CONSOLIDATED ACCOUNTS42  Retirement Schemes
The Group operates a number of retirement schemes in Hong Kong, the Mainland of China, Macao, United Kingdom, Sweden and Australia. The 
assets of these schemes are held under the terms of separate trust arrangements so that the assets are kept separate from those of the Group. The 
majority of the Group’s employees are covered by the retirement schemes operated by the Company.

A  Retirement Schemes Operated by the Company in Hong Kong
The Company operated four retirement schemes under trust in Hong Kong during the year ended 31 December 2020, including the MTR 
Corporation Limited Retirement Scheme (the “MTR Retirement Scheme”), the MTR Corporation Limited Provident Fund Scheme (the “MTR Provident 
Fund Scheme”) and two Mandatory Provident Fund (“MPF”) Schemes, the “MTR MPF Scheme” and the “KCRC MPF Scheme”.

Currently, new eligible employees can choose between the MTR Provident Fund Scheme and the MTR MPF Scheme while the MTR MPF Scheme 
covers employees who did not opt for or who are not eligible to join the MTR Provident Fund Scheme.

(i) 

MTR Retirement Scheme

The MTR Retirement Scheme is a defined benefit scheme registered under the Occupational Retirement Schemes Ordinance (Cap. 426) (the “ORSO”) 
and has been granted with an MPF Exemption Certificate by the Mandatory Provident Fund Schemes Authority (the “MPFA”).

The MTR Retirement Scheme has been closed to new employees from 1 April 1999 onwards. It is administrated in accordance with the Trust Deed 
and Rules by the Board of Trustees, comprising management and employee representatives, and independent non-employer trustees. It provides 
benefits based on the greater of a multiple of final salary times service and a factor times the accumulated member contributions with investment 
returns. Members’ contributions are based on fixed percentages of base salary. The Company’s contributions are determined by reference to an 
annual actuarial valuation carried out by an independent actuarial consulting firm. As at 31 December 2020, the total number of member was 
3,100 (2019: 3,356). In 2020, members contributed HK$65 million (2019: HK$69 million) and the Company contributed HK$253 million (2019: 
HK$351 million) to the MTR Retirement Scheme. The net asset value of the MTR Retirement Scheme excluding the portion attributable to members’ 
voluntary contributions as at 31 December 2020 was HK$9,855 million (2019: HK$9,417 million).

The actuarial valuations as at 31 December 2019 and 2020 to determine the accounting obligations in accordance with HKAS 19, Employee benefits, 
were carried out by an independent actuarial consulting firm, Willis Towers Watson, which is represented by Ms Wing Lui, a Fellow of the Society of 
Actuaries of the United States of America, using the Projected Unit Credit Method. The results of the valuation are shown in note 43.

The actuarial valuations as at 31 December 2019 and 2020 to determine the cash funding requirements were also carried out by Ms Wing Lui of Willis 
Towers Watson using the Attained Age Method. The principal actuarial assumptions used for the valuation as at 31 December 2020 included a  
long-term rate of investment return net of salary increases of 0.25% (2019: -0.25%) per annum, together with appropriate allowances for expected 
rates of mortality, turnover and retirement. As at the valuation date of 31 December 2020:

the MTR Retirement Scheme was solvent, covering 113.8% (2019: 105.8%) of the aggregate vested liability had all members left service with 

(a) 
their leaving service benefits secured, resulting in a solvency surplus of HK$1,218 million; and

on the assumption that the MTR Retirement Scheme would continue in force, its value of assets was more than sufficient to cover the 

(b) 
aggregate past service liability, with a funding level of 113.2% (2019: 101.3%), representing a past service surplus of HK$1,173 million.

(ii) 

MTR Provident Fund Scheme

The MTR Provident Fund Scheme is a defined contribution scheme registered under the ORSO and has been granted an MPF Exemption Certificate 
by the MPFA. All benefits payable under the MTR Provident Fund Scheme are calculated by reference to members’ own contributions and the 
Company’s contributions, together with investment returns on these contributions. Both members’ and the Company’s contributions are based on 
fixed percentages of members’ base salary.

As at 31 December 2020, the total number of employees participating in the MTR Provident Fund Scheme was 10,614 (2019: 10,571). In 2020,  
total members’ contributions were HK$159 million (2019: HK$153 million) and total contributions from the Company were HK$372 million  
(2019: HK$362 million). No contributions forfeited by employees leaving the scheme were utilised to offset contributions during the year  
(2019: HK$nil). As at the end of the reporting period, forfeited contributions of HK$75 million (2019: HK$54 million) were available to reduce the 
contributions payable in future years. The net asset value as at 31 December 2020 was HK$7,523 million (2019: HK$6,843 million).

(iii)  MTR MPF Scheme

The MTR MPF Scheme is a defined contribution scheme covered under an MPF master trust registered with the MPFA. It covers those employees 
who did not opt for or who are not eligible to join the MTR Retirement Scheme or the MTR Provident Fund Scheme. Both members and the 
Company each contribute to the MTR MPF Scheme at the mandatory levels as required by the Mandatory Provident Fund Schemes Ordinance 
(Cap. 485) (the “MPFSO”). The Company makes additional contributions above the mandatory level for eligible members who joined the MTR MPF 
Scheme before 1 April 2008, subject to individual terms of employment.

As at 31 December 2020, the total number of employees participating in the MTR MPF Scheme was 5,068 (2019: 5,747). In 2020, total members’ 
contributions were HK$49 million (2019: HK$50 million) and total contribution from the Company were HK$52 million (2019: HK$56 million). No 
contributions forfeited by employees leaving the scheme were utilised to offset contributions during the year (2019: HK$nil). As at the end of the 
reporting period, there were no forfeited contributions (2019: HK$nil) available to reduce the contributions payable in future years.

258

MTR Corporation

Annual Report 2020

259

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
42  Retirement Schemes (continued)
A  Retirement Schemes Operated by the Company in Hong Kong (continued)
(iv) 

KCRC MPF Scheme

The KCRC MPF Scheme is a defined contribution scheme covered under an MPF master trust registered with the MPFA. It covers those former KCRC 
employees who were previously members of the KCRC MPF Scheme and are eligible to join the MTR Provident Fund Scheme but opt to re-join the 
KCRC MPF Scheme. Both members and the Company each contribute to the KCRC MPF Scheme at the mandatory levels as required by the MPFSO.

As at 31 December 2020, the total number of employees participating in the KCRC MPF Scheme was 329 (2019: 372). In 2020, total members’ 
contributions were HK$4 million (2019: HK$5 million) and total contribution from the Company were HK$4 million (2019: HK$5 million). No 
contributions forfeited by employees leaving the scheme were utilised to offset contributions during the year (2019: HK$nil). As at the end of the 
reporting period, there were no forfeited contributions (2019: HK$nil) available to reduce the contributions payable in future years.

B  Retirement Schemes for Employees of Mainland of China and Overseas Offices and 

Subsidiaries

Employees not eligible for joining the retirement schemes operated by the Company in Hong Kong are covered by the retirement schemes 
established by their respective subsidiary companies or in accordance with respective applicable labour regulations.

Certain employees of the Group’s Australian subsidiary are entitled to receive retirement benefits from the Emergency Services Superannuation 
Scheme operated in Australia. The benefit amounts are calculated based on the member’s years of service and final average salary. The Group 
does not recognise any defined benefit liability in respect of this scheme because the Group has no legal or constructive obligation to pay future 
benefits relating to its employees; its only obligation is to pay contributions as they fall due. As at 31 December 2020, total number of the Group’s 
employees participating in this scheme was 533 (2019: 546). In 2020, total members’ contributions were HK$11 million (2019: HK$23 million) and 
total contribution from the Group was HK$62 million (2019: HK$59 million).

Certain employees of the Group’s Swedish subsidiaries are entitled to receive retirement benefits from the ITP 2 Retirement Scheme operated in 
Sweden.  The benefit amounts are calculated based on the member’s years of service and annual salary.  The Group does not recognise any defined 
benefit liability in respect of this scheme because the Group has no legal or constructive obligation to pay future benefits relating to its employees; 
its only obligation is to pay contributions as they fall due.  As at 31 December 2020, total number of the Group’s employees participating in this 
scheme was 786 (2019: 741).  In 2020, total contribution from the Group was HK$20 million (2019: HK$23 million).

Certain employees of the Group’s MTR Crossrail subsidiary are entitled to join the MTR Corporation (Crossrail) section of the Railway Pension Scheme 
in the United Kingdom. The scheme is a shared cost arrangement whereby the Group is only responsible for a share of the cost. The benefit amounts 
are calculated based on the member’s years of service and final average salary. The Group does not recognise any net defined benefit liability in 
respect of this scheme because the Group has no legal or constructive obligation for any deficit in the value of the scheme. Its only obligation is to 
pay contributions as they fall due. As at 31 December 2020, total number of the Group’s employees participating in this scheme was 736 (2019: 621). 
In 2020, total members’ contributions were HK$26 million (2019: HK$22 million) and total contribution from the Group was HK$39 million (2019: 
HK$32 million). Pension expense of HK$86 million (2019: HK$67 million) was recognised in profit and loss and actuarial gain of HK$37 million (2019: 
HK$28 million) was recognised in the statement of other comprehensive income.

Except for the retirement schemes described above, all other retirement schemes to cover employees in overseas offices or in subsidiaries in Hong 
Kong, the Mainland of China, Macao or overseas are defined contribution schemes. For Hong Kong employees, these schemes are registered under 
the MPFSO in Hong Kong. For the Mainland of China, Macao or overseas employees, these schemes are operated in accordance with the respective 
local laws and regulations. As at 31 December 2020, the total number of employees of the Group participating in these schemes was 16,161 (2019: 
14,015). In 2020, total members’ contributions were HK$110 million (2019: HK$95 million) and total contribution from the Group was HK$493 million 
(2019: HK$484 million). During the years ended 31 December 2019 and 2020, the amount of contributions forfeited in accordance to the schemes’ 
rules, if applicable, is not significant.

43  Defined Benefit Retirement Scheme
The Company makes contributions to and recognises defined benefit liabilities in respect of MTR Retirement Scheme which provides employees 
with benefits upon retirement or termination of services for other reasons (note 42). This defined benefit scheme exposes the Group to actuarial 
risks, such as interest rate, salary increase and investment risks. The information about the MTR Retirement Scheme is summarised as below:

A  Amounts Recognised in the Consolidated Statement of Financial Position

in HK$ million

Present value of defined benefit obligations

Fair value of scheme assets

Net assets/(liabilities)

2020

 (9,517)

 9,855 

338

2019

 (9,905)

 9,417 

 (488)

The net assets (2019: net liabilities) are recognised under “Debtors and other receivables” (2019: “Creditors, other payables and provisions”) in the 
consolidated statement of financial position. A portion of the above obligations is expected to be paid after more than one year. However, it is 
not practicable to segregate this amount from the amounts to be paid in the next twelve months, as future contributions will also relate to future 
services rendered and future changes in actuarial assumptions and market conditions. The Company expects to pay HK$29 million in contribution to 
the MTR Retirement Scheme in 2021.

260

MTR Corporation

Annual Report 2020

261

NOTES TO THE CONSOLIDATED ACCOUNTS43  Defined Benefit Retirement Scheme (continued)
B 

Scheme Assets

in HK$ million

Equity securities

  – Financial institutions

  – Non-financial institutions

Bonds

  – Government

  – Non-government

Cash

Voluntary units

2020

 396 

 4,091 

 4,487 

 1,831 

 3,384 

 5,215 

 367 

 10,069 

 (214)

 9,855 

2019

482

4,046

4,528

2,173

2,614

4,787

297

9,612

(195)

9,417

The scheme assets did not include any ordinary shares of the Company as at 31 December 2020 (2019: HK$nil). Also, there were no investment in 
other shares and debt securities of the Company as at 31 December 2020 and 2019. All of the equity securities and bonds have quoted prices in 
active markets.

An asset-liability modelling review is performed periodically to analyse the strategic investment policies of the MTR Retirement Scheme. Based on 
the latest study, the long-term strategic asset allocation of the MTR Retirement Scheme as at 31 December 2020 is set at 42.5% in equities and 57.5% 
in bonds and cash (2019: 42.5% in equities and 57.5% in bonds and cash).

C  Movements in the Present Value of the Defined Benefit Obligations

in HK$ million

At 1 January

Remeasurements:

  – Actuarial (gains)/losses arising from changes in liability experience

  – Actuarial (gains)/losses arising from changes in demographic assumptions

  – Actuarial losses/(gains) arising from changes in financial assumptions

Members’ contributions paid to the scheme

Benefits paid by the scheme

Current service cost

Interest cost

At 31 December

2020

 9,905 

 (127)

 – 

 163 

 36 

 65 

 (1,000)

 269 

 242 

 9,517 

2019

10,022

252

–

(96)

156

69

(876)

285

249

9,905

The weighted average duration of the present value of the defined benefit obligations was 5.6 years as at 31 December 2020 (2019: 6.0 years). 

260

MTR Corporation

Annual Report 2020

261

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis 
 
 
 
43  Defined Benefit Retirement Scheme (continued)
D  Movements in Scheme Assets

in HK$ million

At 1 January

Company’s contributions paid to the scheme

Members’ contributions paid to the scheme

Benefits paid by the scheme

Administrative expenses paid from scheme assets

Interest income

Return on scheme assets, excluding interest income

At 31 December

2020

 9,417 

 253 

 65 

 (1,000)

 (5)

 233 

 892 

 9,855 

E 

Expenses Recognised in the Profit and Loss and Other Comprehensive Income

in HK$ million

Current service cost

Net interest on net defined benefit liability

Administrative expenses paid from scheme assets

Less: Amount capitalised

Net amount recognised in profit or loss

Actuarial losses

Return on scheme assets, excluding interest income

Amount recognised in other comprehensive income

2020

 269 

 9 

 5 

 283 

 (49)

 234 

 36 

 (892)

 (856)

The retirement scheme expense is recognised under staff costs and related expenses in the consolidated profit and loss account.

F 

Significant Actuarial Assumptions and Sensitivity Analysis

Discount rate

Future salary increase

Unit value increase

2020

1.17%

2.75%

3.00%

2019

 8,662 

 351 

 69 

 (876)

 (5)

 219 

 997 

 9,417 

2019

285

30

5

320

(41)

279

156

(997)

(841)

2019

2.61%

4.00%

3.75%

The below analysis shows how the present value of the defined benefit obligations as at 31 December would have increased/(decreased) as a result 
of 0.25% change in the significant actuarial assumptions:

Discount rate

Future salary increases

Unit value increase

2020

2019

Increase in 0.25%
HK$ million

Decrease in 0.25%
HK$ million

Increase in 0.25%
HK$ million

Decrease in 0.25%
HK$ million

 (131)

 103 

 32 

 135 

 (98)

 (29)

 (142)

127

13

146

(122)

(11)

The above sensitivity analysis is based on the assumption that changes in actuarial assumptions are not correlated and therefore it does not take 
into account the correlations between the actuarial assumptions.

262

MTR Corporation

Annual Report 2020

263

NOTES TO THE CONSOLIDATED ACCOUNTS44  Material Related Party Transactions
The Financial Secretary Incorporated, which holds approximately 74.98% of the Company’s issued share capital on trust for the HKSAR Government 
as at 31 December 2020, is the majority shareholder of the Company. Transactions between the Group and the HKSAR Government departments 
or agencies, or entities controlled by the HKSAR Government, other than those transactions such as the payment of fees, taxes, leases and rates, etc. 
that arise in the normal dealings between the HKSAR Government and the Group, are considered to be related party transactions pursuant to  
HKAS 24 (revised), Related party disclosures, and are identified separately in these accounts.

Major related party transactions entered into by the Group which are relevant for the current year include:

A 
On 30 June 2000, the Company was granted by the HKSAR Government a franchise, for an initial period of 50 years, to operate the then 
existing mass transit railway, and to operate and construct any extension to the railway. On the same day, the Company and the HKSAR Government 
entered into an operating agreement which laid down the detailed provisions for the design, construction, maintenance and operation of the 
railway under the franchise. With the Rail Merger, the operating agreement was replaced with effect from 2 December 2007 by a new operating 
agreement, details of which are set out in note 44C below.

B 
On 14 July 2000, the Company received a comfort letter from the HKSAR Government pursuant to which the HKSAR Government agreed 
to extend the period of certain of the Company’s land interests so that they are coterminous with the Company’s franchise period. To prepare for 
the Rail Merger, on 3 August 2007, the HKSAR Government wrote to KCRC confirming that, subject to all necessary approvals being obtained, the 
period of certain of KCRC’s land interests (which are the subject of the service concession under the Rail Merger) will be extended so that they are 
coterminous with the concession period of the Rail Merger.

In connection with the Rail Merger (note 3), on 9 August 2007, the Company and the HKSAR Government entered into a new operating 

C 
agreement (“OA”), which is based on the then existing operating agreement referred to in note 44A above. On the Appointed Day, the Company’s 
then existing franchise under the Mass Transit Railway Ordinance was expanded to cover railways other than the then existing MTR railway for an 
initial period of 50 years from the Appointed Day (“expanded franchise”). A detailed description of the OA is contained in the circular to shareholders 
in respect of the Extraordinary General Meeting convened to approve the Rail Merger. Such transaction is considered to be a related party 
transaction and also constitute continuing connected transaction as defined under the Listing Rules.

Other than the OA described in note 44C above, the Company also entered into principal agreements with KCRC and the HKSAR Government 

D 
in connection with the Rail Merger. These principal agreements are: (i) Merger Framework Agreement, (ii) Service Concession Agreement,  
(iii) Sale and Purchase Agreement, (iv) West Rail Agency Agreement, and (v) Property Package Agreements. For the year ended 31 December 2020,  
amounts recoverable or invoiced by the Company under West Rail Agency Agreement and Property Package Agreements are HK$57 million  
(2019: HK$84 million) and HK$nil (2019: HK$3 million) respectively and the net amounts payable or paid by the Company in relation to the Service 
Concession is HK$830 million (2019: HK$3,333 million).

The above agreements are considered to be related party transactions and also constitute continuing connected transactions as defined under the 
Listing Rules. A detailed description of each of the agreements is contained under the paragraph “Continuing Connected Transactions” in the Report 
of the Members of the Board.

E 
the High Speed Rail:

The Company entered into the following principal agreements with KCRC and the HKSAR Government in connection with the operation of 

An amendment operating agreement, which was entered into with the HKSAR Government on 23 August 2018, to amend and supplement 

(i) 
the OA, in order to prescribe the operational requirements that will apply to the High Speed Rail.

(ii) 
A supplemental service concession agreement, which was entered into with KCRC on 23 August 2018, to supplement the SCA, in order for 
KCRC to grant a concession to the Company in respect of the High Speed Rail and to prescribe the operational and financial requirements that will 
apply to the High Speed Rail. During the year ended 31 December 2020, net revenue received or receivable from KCRC in respect of the High Speed 
Rail amounted to HK$1,536 million (2019: HK$717 million).

The above transactions are considered to be related party transactions and also constitute continuing connected transactions as defined under the 
Listing Rules. A detailed description of each of the above agreements is contained under the paragraph “Continuing Connected Transactions” in the 
Report of the Members of the Board.

F 
the Tuen Ma Line Phase 1:

The Company entered into the following principal agreements with KCRC and the HKSAR Government in connection with the operation of 

An amendment operating agreement and a supplemental operating agreement, which were entered into with the HKSAR Government on 

(i) 
11 February 2020, to amend and supplement, respectively, the OA, in order to prescribe the operational requirements that will apply to the Tuen Ma 
Line Phase 1.

A supplemental service concession agreement, which was entered into with KCRC on 11 February 2020, to supplement the SCA, in order for 

(ii) 
KCRC to grant a concession to the Company in respect of the Tuen Ma Line Phase 1 and to prescribe the operational and financial requirements that 
will apply to the Tuen Ma Line Phase 1. During the year ended 31 December 2020, net revenue received or receivable from KCRC in respect of the 
Tuen Ma Line Phase 1 amounted to HK$276 million (2019: HK$nil).

The above transactions are considered to be related party transactions and also constitute continuing connected transactions as defined under the 
Listing Rules. A detailed description of each of the above agreements is contained under the paragraph “Continuing Connected Transactions” in the 
Report of the Members of the Board.

262

MTR Corporation

Annual Report 2020

263

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisThe Company and the HKSAR Government entered into Preliminary Project Agreement, which was signed on 6 February 2008, and Project 

44  Material Related Party Transactions (continued)
G 
Agreement, which was signed on 13 July 2009 in respect of the Island Line Extension to the Western District. Pursuant to the agreements, the 
Company has received from the HKSAR Government a total of HK$12,652 million of government grant as funding support subject to a repayment 
mechanism. The timeframe for the repayment mechanism was extended for a period ended on or before 30 June 2019 pursuant to various 
supplemental agreements between the Company and the HKSAR Government. During the year ended 31 December 2019, the Company has made 
a final repayment to the HKSAR Government with a principal of HK$114 million and interest of HK$59 million. Such transactions are considered to 
be related party transactions and also constitute continuing connected transactions as defined under the Listing Rules. A detailed description of the 
Project Agreement is contained under the paragraph “Continuing Connected Transactions” in the Report of the Members of the Board.

The Company entered into entrustment agreements with the HKSAR Government for the design, site investigation, procurement activities, 

H 
construction, testing and commissioning of HSR and SCL. Detailed description of the agreements and the amount of project management fees 
recognised for the year ended 31 December 2020 are provided in notes 21A and 21B. In addition, an amount of HK$580 million was paid/payable 
to the HKSAR Government in 2020 (2019: HK$891 million) under SCL EA3’s payment arrangement with the HKSAR Government and relevant 
contractors.

The above transactions are considered to be related party transactions and also constitute continuing connected transactions as defined under the 
Listing Rules. A detailed description of each of the above agreements is contained under the paragraph “Continuing Connected Transactions” in the 
Report of the Members of the Board.

I 
Government or allowed to proceed with the development at the following sites during the year:

In connection with certain property developments along the railway system, the Company has been granted land lots by the HKSAR 

Property development site

Site D of the Remaining Portion of  
  Tseung Kwan O Town Lot No. 70

Site KL of the Remaining Portion of  
  Tseung Kwan O Town Lot No. 70

Land grant/land premium 
offer acceptance date

Total 
land premium 
in HK$ million

Land premium 
settlement date

14 February 2020

6 November 2020

2,725

5,568

19 March 2020

4 December 2020

J 
On 8 February 2021, the Company accepted an offer from the HKSAR Government to proceed with THE SOUTHSIDE (or Wong Chuk Hang 
Station) Package Five Property Development at Site E of Aberdeen Inland Lot No. 467 at a land premium of HK$6,437.31 million and on the terms 
and conditions of the relevant Conditions of Exchange No. 20304. The land premium is expected to be paid on or before mid March 2021.

On 5 July 2013, the Company entered into a contract with the Hong Kong Airport Authority (“HKAA”) for the maintenance of the Automated 

K 
People Mover system at the Hong Kong International Airport (“System”) for a seven-year period (“Existing Contract”), effective from 6 July 2013. 
During the year, the Existing Contract was extended for 6 months to 5 January 2021 and, on 2 July 2020, the Company entered into a new contract 
with the HKAA for the maintenance of the System for a seven-year period effective from 6 January 2021. In respect of the services provided,  
HK$122 million was recognised as consultancy income during the year ended 31 December 2020 (2019: HK$82 million).

On 18 May 2018, the Company provided a sub-contractor warranty to the HKAA as a result of obtaining a subcontract from a third party for the 
modification works of the existing System for a seven year period, effective from 25 September 2017 (“Subcontract”). The Subcontract contains 
provisions covering the provision and modification of the power distribution, communication and control subsystems in respect of the System.

The above transactions are considered to be related party transactions and also constitute continuing connected transactions as defined under the 
Listing Rules. A detailed description of each of the above agreements is contained under the paragraph “Continuing Connected Transactions” in the 
Report of the Members of the Board.

During the year ended 31 December 2020, the Group incurred HK$82 million (2019: HK$148 million) of expenses for the central clearing 

L 
services provided by Octopus Cards Limited (“OCL”), a wholly owned subsidiary of Octopus Holdings Limited (“OHL”). OCL incurred HK$25 million 
(2019: HK$42 million) of expenses for the load agent and Octopus card issuance and refund services, computer equipment and relating services as 
well as warehouse storage space provided by the Group. During the year, OHL distributed HK$144 million (2019: HK$187 million) of dividends to  
the Group.

During the year ended 31 December 2020, MTR Corporation (Sydney) NRT Pty Ltd, through its joint operation, provided services in respect of the 
design and delivery of electrical and mechanical systems and rolling stock to NRT Pty Ltd at a total amount of AUD13 million (HK$68 million) (2019: 
AUD106 million or HK$587 million). Metro Trains Sydney Pty Ltd also provided operations and maintenance services in respect of Sydney Metro 
North West to NRT Pty Ltd at a total amount of AUD99 million (HK$526 million) (2019: AUD96 million or HK$523 million) and mobilisation services in 
respect of Sydney Metro City & Southwest to NRT CSW Pty Ltd at a total amount of AUD6 million (HK$30 million). MTR Corporation (Sydney) SMCSW 
Pty Limited also provided delivery of electrical and mechanical systems and rolling stock as well as integration of railway system services to NRT CSW 
Pty Ltd at a total amount of AUD286 million (HK$1,540 million) (2019: HK$nil).

264

MTR Corporation

Annual Report 2020

265

NOTES TO THE CONSOLIDATED ACCOUNTS44  Material Related Party Transactions (continued)
M 
HKSAR Government and the Company’s associates in the normal course of business operations. Details of the transactions and the amounts 
involved for the reporting period are disclosed in notes 30 and 34.

Other than those stated in notes 44A to 44L, the Company has business transactions with the HKSAR Government, entities related to the 

The Group has paid remuneration to Members of the Board and the Executive Directorate. Details of these transactions are described in note 

N 
11A. In addition, Members of the Executive Directorate were granted share options under the Company’s 2007 Share Option Scheme and award 
shares under the Executive Share Incentive Scheme. Details of the terms of these options and award shares are disclosed in note 11B, note 11C and 
the Report of the Members of the Board. Their gross remuneration charged to the consolidated profit and loss account is summarised as follows:

in HK$ million

Short-term employee benefits

Post-employment benefits

Equity compensation benefits

2020

 67.0 

 6.6 

 21.6 

 95.2 

2019

 73.2 

 6.2 

 24.1 

 103.5 

The above remuneration is included in staff costs and related expenses disclosed in note 10A.

O 

During the year, the following dividends were paid to the Financial Secretary Incorporated of the HKSAR Government:

in HK$ million

Ordinary dividends

  – Cash dividends paid

2020

2019

 5,700 

 5,561 

45  Commitments
A  Capital Commitments
(i) 

Outstanding capital commitments as at 31 December 2020 not provided for in the consolidated accounts were as follows:

in HK$ million

At 31 December 2020

Authorised but not yet contracted for

Authorised and contracted for

At 31 December 2019

Authorised but not yet contracted for

Authorised and contracted for

Hong Kong 
transport 
operations, 
station 
commercial 
and other 
businesses

 10,799 

 19,473 

 30,272 

8,476

13,558

22,034

Hong Kong 
railway 
extension 
projects

Hong Kong 
property 
rental and 
development

Mainland of 
China and 
overseas 
operations

 – 

 115 

 115 

–

170

170

 2,127 

 991 

 3,118 

2,442

1,183

3,625

 67 

 9 

 76 

9

20

29

Total

 12,993 

 20,588 

 33,581 

10,927

14,931

25,858

In addition to the above, the Group has the following capital commitments in respect of its investments in associates and joint venture:

In respect of Shenzhen Metro Line 13, the Group is responsible to contribute equity injection of up to RMB1,428 million. Up to the end of December 
2020, the Group has not contributed equity to the project.

In respect of Sydney Metro City & Southwest, the Group is expected to further contribute equity of approximately AUD12.7 million and loans of 
approximately AUD13.3 million to the project for the share of investment.

264

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265

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis45  Commitments (continued)
A  Capital Commitments (continued)
(ii) 

The commitments under Hong Kong transport operations, station commercial and other businesses comprise the following:

in HK$ million

At 31 December 2020

Authorised but not yet contracted for

Authorised and contracted for

At 31 December 2019

Authorised but not yet contracted for

Authorised and contracted for

Improvement, 
enhancement and 
replacement works

Acquisition of 
property, plant  
and equipment

Additional 
concession 
property

 5,395 

 16,121 

 21,516 

 4,090

10,267

14,357

 1,533 

 491 

 2,024 

746

246

992

 3,871 

 2,861 

 6,732 

3,640

3,045

6,685

Total

 10,799 

 19,473 

 30,272 

8,476

13,558

22,034

Liabilities and Commitments in respect of Property Management Contracts

B 
The Group has, over the years, jointly developed with outside property developers certain properties above or adjacent to railway depots and 
stations. Under most of the development agreements, the Group retained the right to manage these properties after their completion. The Group, 
as manager of these properties, enters into service contracts with outside contractors for the provision of security, cleaning, maintenance and 
other services on behalf of the managed properties. The Group is primarily responsible for these contracts, but any contract costs incurred will be 
reimbursed by the owners and tenants of the managed properties from the management funds as soon as they are paid.

As at 31 December 2020, the Group had total outstanding liabilities and contractual commitments of HK$2,718 million (2019: HK$3,101 million) 
in respect of these works and services. Cash funds totalling HK$3,010 million (2019: HK$2,820 million) obtained through monthly payments of 
management service charges from the managed properties are held by the Group on behalf of those properties for settlement of works and services 
provided.

C  Material Financial and Performance Guarantees
In respect of the debt securities issued by MTR Corporation (C.I.) Limited (note 32C), the Company has provided guarantees to the investors of 
approximately HK$18,544 million (in notional amount) as at 31 December 2020. The proceeds from the debts issued are on lent to the Company. As 
such, the primary liabilities have been recorded in the Company’s statement of financial position.

In respect of the lease out/lease back transaction (“Lease Transaction”) (note 19E), the Group has provided standby letters of credit (“standby LC’s”) 
to the Investors to cover additional amounts payable by the Group in the event the transactions are terminated prior to the expiry of the lease terms, 
and such standby LC’s amounted to US$76.5 million (HK$593 million) as at 31 December 2020. The Group has also provided standby LC’s to certain 
of the Investors under the Lease Transaction to replace some of the Defeasance Securities previously used to support the corresponding long-term 
lease payments as a result of credit rating downgrades of these securities, and such standby LC’s amounted to US$62.5 million (HK$485 million) as at 
31 December 2020.

In respect of the lease on the shopping centre in Beijing, the Group provided a bank guarantee of RMB12.5 million (HK$15 million) and a parent 
company guarantee of RMB52.5 million (HK$62 million) in respect of the quarterly rental payments to the landlord.

In respect of the SZL4 concession, the Group has provided to the Shenzhen Municipal Government a parent company guarantee in respect of MTR 
Corporation (Shenzhen) Limited’s performance and other obligations under the concession agreement, which can be called if the performance and 
other obligations are not met.

In respect of the Melbourne train system franchise, the Group and the other shareholders of the Group’s 60% owned subsidiary, Metro Trains 
Melbourne Pty. Ltd. (“MTM”), have provided to the Public Transport Victoria a joint and several parent company guarantee of AUD147.3 million 
(HK$880 million) and a performance bond of AUD57.0 million (HK$341 million) for MTM’s performance and other obligations under the franchise 
agreement, with each shareholder bearing its share of liability based on its shareholdings in MTM. In respect of the lease of the office premises, MTM 
has provided bank guarantees of AUD2.6 million (HK$16 million) for the monthly rental payments to the landlords. 

In respect of the Stockholm metro franchise, the Group has provided to the Stockholm transport authority a guarantee of SEK1,000 million  
(HK$945 million), which can be called if the franchise is terminated early as a result of default by MTR Tunnelbanan AB, the wholly owned subsidiary 
of the Group to undertake the franchise.

In respect of the Stockholms pendeltåg franchise, the Group has provided to the Stockholm transport authorities a guarantee of SEK1,000 million 
(HK$945 million), which can be called if the franchise is terminated early as a result of default by MTR Pendeltågen AB, the wholly owned subsidiary 
of the Group to undertake the franchise.

In December 2020, the Group was awarded the Mälartåg franchise in Stockholm, Sweden.  The Group commits to provide to the Stockholm 
transport authorities a bank guarantee of SEK300 million (HK$284 million) upon signing the franchise agreement.  The bank guarantee can be called 
if the franchise is terminated early as a result of default by MTR Jota AB (to be renamed MTR Mälartåg AB), the wholly owned subsidiary of the Group 
to undertake the franchise.

266

MTR Corporation

Annual Report 2020

267

NOTES TO THE CONSOLIDATED ACCOUNTS45  Commitments (continued)
C  Material Financial and Performance Guarantees (continued)
In respect of the TfL Rail/Elizabeth Line Franchise in London, the Group has provided to the Rail for London Limited a parent company guarantee of 
GBP80 million (HK$847 million) and a performance bond of GBP25 million (HK$265 million) for MTR Corporation (Crossrail) Limited’s performance 
and other obligations under the franchise agreement.

In respect of the Sydney Metro North West Franchise, the Group has provided to NRT Pty Ltd, an associate of the Group, a parent company 
guarantee with a liability cap of AUD1,526 million (HK$9,118 million) for the design and construction contract as well as the mobilisation phase  
of the operations and maintenance contract (the cap being subject to the usual exclusions of losses arising from wilful misconduct, fraudulent  
and criminal actions and, in addition, losses arising from abandonment of the contracts). The Group has also provided a performance bond of  
AUD17.8 million (HK$106 million) for the performance and other obligations under the design and construction sub-contract. The Group has also 
provided a parent company guarantee with a liability cap of AUD147.6 million (HK$882 million) for the operation and maintenance of Sydney Metro 
North West, which can be called if the franchise is terminated early as a result of default by Metro Trains Sydney Pty Limited. The Group has also 
provided bank guarantee amounting to AUD25.3 million (HK$151 million) as at 31 December 2020 for the operation and maintenance of Sydney 
Metro North West.

In respect of the Sydney Metro City & Southwest Franchise, the Group has provided to NRT CSW Pty Ltd, an associate of the Group, a parent 
company guarantee with a liability cap of approximately AUD602 million (HK$3,597 million) for the integrator works under the integrator contract 
(the cap being subject to the usual exclusions of losses arising from wilful misconduct, fraudulent and criminal actions and, in addition, losses  
arising from abandonment of the contracts). The Group has also provided a parent company guarantee with a liability cap of approximately  
AUD27.5 million (HK$164 million) for the mobilisation phase of the operation and maintenance of Sydney Metro City & Southwest. The Group has 
also provided a parent company guarantee to Metro Trains Sydney Pty Ltd with a liability cap of approximately AUD221 million (HK$1,321 million) 
and a parent company guarantee to MTR Corporation (Sydney) SMCSW Pty Limited with a liability cap of approximately AUD221 million  
(HK$1,321 million) for the interface works under Sydney Metro North West and Sydney Metro City & Southwest.

In respect of the South Western Trains Franchise, the Group has provided to the Secretary of State for Transport a parent company guarantee of 
GBP13.1 million (HK$139 million), a parent company support facility of GBP1.1 million (HK$12 million), a performance bond of GBP4.8 million  
(HK$51 million) and a season ticket bond amounting to GBP20.8 million (HK$221 million) as at 31 December 2020 for the performance and other 
obligations under the franchise agreement.

In respect of the various lines of the Macao Light Rapid Transit, the Group has provided to Macao Light Rapid Transit Corporation, Limited and 
the Infrastructures Development Bureau of the Macao SAR Government (Gabinete para o Desenvolvimento de Infra-estruturas) a number of bank 
guarantees amounting to MOP277.3 million (HK$269 million) as at 31 December 2020 for the performance and other obligations under the project. 

In respect of the Hangzhou Metro Line 1 and Line 5 concessions, the Group is required to provide handover bank bonds to the Hangzhou Municipal 
Government before the end of the concessions for a period of three years to cover any non-compliance of handover requirements under the 
concession agreements.

Except for the provision of SWR as discussed in note 24, no other provision was recognised in respect of the above financial and performance 
guarantees as at 31 December 2020.

D  Service Concession in respect of the Rail Merger
Pursuant to the Rail Merger, the Company is obliged under the SCA to pay an annual fixed payment of HK$750 million to KCRC over the period of the 
service concession. Additionally, commencing after three years from the Appointed Day, the Company is obliged to pay a variable annual payment 
to KCRC based on the revenue generated from the KCRC system above certain thresholds. Furthermore, under the SCA, the Company is obliged 
to maintain, repair, replace and/or upgrade the KCRC system over the period of the service concession which is to be returned at the expiry of the 
service concession.

266

MTR Corporation

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267

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis46  Company-level Statement of Financial Position

in HK$ million

Assets

Fixed assets

  – Investment properties

  – Other property, plant and equipment

  – Service concession assets

Property management rights

Property development in progress

Deferred expenditure

Investments in subsidiaries

Interests in associates

Properties held for sale

Derivative financial assets

Stores and spares

Debtors and other receivables

Amounts due from related parties

Cash, bank balances and deposits

Liabilities

Short-term loans

Creditors, other payables and provisions

Current taxation

Amounts due to related parties

Loans and other obligations

Obligations under service concession

Derivative financial liabilities

Deferred tax liabilities

Net assets

Capital and reserves

Share capital

Shares held for Executive Share Incentive Scheme

Other reserves

Total equity

Approved and authorised for issue by the Members of the Board on 11 March 2021

Rex P K Auyeung 
Chairman 

Jacob C P Kam 
Chief Executive Officer 

Herbert L W Hui
Finance Director

At 31 December 
2020

At 31 December 
2019

 83,560 

 99,865 

 27,311 

 210,736 

 16 

 11,942 

 1,116 

 2,175 

 24 

 1,572 

 480 

 1,378 

 8,381 

 21,524 

 11,769 

 271,113 

 3,259 

 27,781 

 898 

 19,800 

 25,422 

 10,114 

 381 

 13,929 

 101,584 

 169,529 

 59,666 

 (262)

 110,125 

 169,529 

89,105

100,681

25,638

215,424

21

12,022

1,948

1,955

24

1,034

198

1,200

6,727

18,413

12,934

271,900

3,342

25,829

1,842

23,322

13,117

10,177

408

13,541

91,578

180,322

58,804

(263)

121,781

180,322

268

MTR Corporation

Annual Report 2020

269

NOTES TO THE CONSOLIDATED ACCOUNTS47  Accounting Estimates and Judgements
A 

Key sources of accounting estimates and estimation uncertainty include the following:

(i) 

Estimated Useful Life and Depreciation and Amortisation of Property, Plant and Equipment and Service Concession Assets

The Group estimates the useful lives of the various categories of property, plant and equipment and service concession assets on the basis of their 
design lives, planned asset maintenance programme and actual usage experience. Depreciation is calculated using the straight-line method at rates 
sufficient to write off their cost or valuation over their estimated useful lives (note 2J).

(ii) 

Impairment of Long-lived Assets

The Group reviews its long-lived assets for indications of impairment at the end of each reporting period according to accounting policies set out 
in note 2I(ii). Long-lived assets are reviewed for impairment at each reporting date or whenever events or changes in circumstances indicate that 
the carrying amount of the assets exceeds its recoverable amount. The recoverable amount of an asset is the greater of the fair value less costs of 
disposal and value in use. In estimating the value in use, the Group uses projections of future cash flows from the assets based on management’s 
assignment of a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.

(iii) 

Pension Costs

The Group employs independent valuation professionals to conduct annual assessment of the actuarial position of the MTR Retirement Scheme. 
The determination of the Group’s obligation and expense for the defined benefit element of the scheme is dependent on certain assumptions and 
factors provided by the Company, which are disclosed in notes 42A(i) and 43F.

(iv) 

Profit Recognition on Hong Kong Property Development

Recognition of Hong Kong property development profits requires management’s estimation of the final project costs upon completion, assessment 
of outstanding transactions and market values of unsold units and, in the case of sharing-in-kind properties, the properties’ fair value upon 
recognition. The Group takes into account independent qualified surveyors’ reports, past experience on sales and marketing costs when estimating 
final project costs on completion and makes reference to professionally qualified valuers’ reports in determining the estimated fair value of sharing-
in-kind properties.

(v) 

Properties Held for Sale

The Group values unsold interests in properties at the lower of their costs and net realisable values (note 26) at the end of each reporting period. In 
ascertaining the properties’ net realisable values, which are represented by the estimated selling prices less costs to be incurred in relation to the 
sales, the Group employs independent valuation professionals to assess the properties’ estimated selling prices and makes estimations on further 
selling and property holding costs to be incurred based on past experience and with reference to general market practice.

(vi) 

Valuation of Investment Properties

The valuation of investment properties requires management’s input of various assumptions and factors relevant to the valuation. The Group 
conducts semi-annual revaluation of its investment properties by independent professionally qualified valuers based on these assumptions agreed 
with the valuers prior to adoption.

(vii) 

Franchise in Hong Kong

The current franchise under which the Group is operating in Hong Kong allows the Group to run the mass transit railway system in Hong Kong 
until 1 December 2057. Pursuant to the terms of the OA and the MTR Ordinance, the Company may apply for extensions of the franchise and the 
Secretary for Transport and Housing shall, subject to certain provisions, recommend to the Chief Executive in Council that the franchise should 
be extended for a further period of 50 years (from a date relating to certain capital expenditure requirements) if the Company has satisfied such 
capital expenditure requirements, at no additional payment for any such extension. If the franchise is not extended, it will expire on 1 December 
2057. Following such expiry, the HKSAR Government has the right to take possession of railway property (and, where the HKSAR Government has 
taken possession of any such property which is not concession property, the Company may require the HKSAR Government to take possession of 
any other property which the HKSAR Government was entitled to take possession of, but did not take possession of), but must compensate the 
Company: (i) in the case of such property which is not concession property, at the higher of fair value and depreciated book value, and (ii) in the case 
of such property which is concession property and to the extent that the capital expenditure exceeds an agreed threshold (“Capex Threshold”), in an 
amount equal to any above-threshold expenditure at the end of the Concession Period with such reimbursement to be on the basis of depreciated 
book value. The Group’s depreciation policies (note 2J) for such property which is not concession property with assets’ lives which extend beyond 
2057 reflect the above.

(viii) 

Income Tax

Certain treatments adopted by the Group in its Hong Kong Profits Tax returns in the past years are yet to be finalised with the Hong Kong Inland 
Revenue Department. In assessing the Group’s income tax and deferred taxation in the consolidated accounts, the Company has predominantly 
followed the tax treatments it has adopted in these tax returns, which may be different from the final outcome in due course.

As detailed in note 29, there are tax queries from the IRD with the Company on tax deductibility of certain expenses and payments for which the 
ultimate tax determination is uncertain up to the date of this annual report. The Group recognises tax provision for these tax matters based on 
estimates of whether additional taxes will eventually be due. Where the final tax outcome of these matters is different from the amounts that were 
initially recorded, such difference will impact the income tax expenses in the period when such determination is made.

(ix) 

Project Provisions

The Group establishes project provisions for the settlement of estimated claims that may arise due to time delays, additional costs or other 
unforeseen circumstances common to major construction contracts. The claims provisions are estimated based on an assessment of the Group’s 
liabilities under each contract by professionally qualified personnel, which may differ from the actual claims settlement.

268

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269

Corporate GovernanceFinancials and Other InformationOverviewBusiness Review and Analysis47  Accounting Estimates and Judgements (continued)
A 

Key sources of accounting estimates and estimation uncertainty include the following: (continued)

(x) 

Fair Value of Derivatives and Other Financial Instruments

In determining the fair value of financial instruments, the Group uses its judgement to select a variety of methods and make assumptions that are 
mainly based on market conditions existing at the end of each reporting period. For financial instruments that are not traded in active markets, the 
fair values were derived using the discounted cash flows method which discounts the future contractual cash flows at the current market interest or 
foreign exchange rates, as applicable, for similar financial instruments that were available to the Group at the time.

(xi) 

Obligations under Service Concession

In determining the present value of the obligations under service concession, the discount rate adopted was the relevant Group company’s 
estimated long-term incremental cost of borrowing at inception after due consideration of the relevant Group company’s existing fixed rate 
borrowing cost, future interest rate and inflation trends.

B 

(i) 

Critical accounting judgements in applying the Group’s accounting policies include the following:

Provisions and Contingent Liabilities

The Group recognises provisions for liabilities of uncertain timing or amount when the Group has a legal or constructive obligation arising as a result 
of a past event (including in relation to those under entrustment arrangements), and it is probable that an outflow of economic benefits will be 
required to settle the obligation and a reliable estimate can be made. Where it is not probable that an outflow of economic benefits will be required, 
or the amount cannot be estimated reliably, the obligation is disclosed as contingent liability. Other than set out in note 21, as at 31 December 2020, 
the Group considered that it had no disclosable contingent liabilities as there were neither pending litigations nor events with potential obligation 
which were probable to result in material outflow of economic benefits from the Group.

48  Possible Impact of Amendments, New Standards and Interpretations 
Issued but Not Yet Effective for the Annual Accounting Year Ended  
31 December 2020

Up to the date of issue of these accounts, the HKICPA has issued a number of amendments and a new standard, HKFRS 17, Insurance contracts, which 
are not yet effective for the year ended 31 December 2020 and which have not been adopted in these accounts. These developments include the 
following which may be relevant to the Group:

Amendments to HKFRS 16, Covid-19-Related Rent Concessions

Amendments to HKFRS 3, HKAS 16 and HKAS 37, Narrow-scope amendments

Annual Improvements to HKFRSs 2018-2020 Cycle

Amendments to HKAS 1, Classification of Liabilities as Current or Non-current

HKFRS 17, Insurance contracts

Effective for accounting periods 
beginning on or after

1 June 2020

1 January 2022

1 January 2022

1 January 2023

1 January 2023

The Group is in the process of making an assessment of what the impact of these new issues or amendments is expected to be in the period of initial 
application. So far, the Group considers that the adoption of them is unlikely to have a significant impact on the Group’s accounts.

49  Approval of the Consolidated Accounts
The consolidated accounts were approved by the Board on 11 March 2021.

270

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PB

NOTES TO THE CONSOLIDATED ACCOUNTSAirport Express

Train service provided between AsiaWorld-Expo Station and Hong Kong Station

Appointed Day or Merger Date

2 December 2007 when the Rail Merger was completed

Articles of Association

The articles of association of the Company

Board

The board of directors of the Company

Bus

Feeder bus services operated in support of West Rail Line, East Rail Line and Light Rail

Company or MTR Corporation MTR Corporation Limited, a company which was incorporated in Hong Kong under the Companies 

Ordinance on 26 April 2000

Companies Ordinance

The Companies Ordinance (Chapter 622 of the Laws of Hong Kong or the predecessor Companies 
Ordinance Chapter 32 of the Laws of Hong Kong (as the case may be))

Computershare

Computershare Hong Kong Investor Services Limited, the share registrar of the Company

Cross-boundary Service or  
Cross-boundary

Journeys with the destination to/commencing from Lo Wu and Lok Ma Chau stations

Customer Service Pledge

Annually published performance targets in accordance with the Operating Agreement

Director or Member of the Board

A member of the Board

Domestic Service

Collective name for Kwun Tong, Tsuen Wan, Island, South Island, Tung Chung, Tseung Kwan O, Disneyland 
Resort, East Rail (excluding Cross-boundary Service), West Rail lines and Tuen Ma Line Phase 1

EBITDA

Operating profit / loss before depreciation, amortisation, variable annual payment and share of profit or 
loss of associates and joint venture

EBITDA Margin

EBITDA as a percentage of revenue

EBIT

Profit / loss before interest, finance charges and taxation and after variable annual payment

EBIT Margin

EBIT as a percentage of revenue

Express Rail Link or  
High Speed Rail or HSR

Hong Kong Section of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, also known as Guangzhou-
Shenzhen-Hong Kong High Speed Rail (Hong Kong Section) after the commencement of passenger 
service on 23 September 2018

Fare Index

A measure of customer satisfaction for the fares charged for Domestic and Cross-boundary services, HSR, 
Airport Express, Light Rail and Bus based on satisfaction scores for different fare attributes weighted by the 
corresponding importance rating from the customer research

FSI

The Financial Secretary Incorporated, a corporation solely established under the Financial Secretary 
Incorporation Ordinance (Chapter 1015 of the Laws of Hong Kong)

Government

The Government of the Hong Kong SAR

Group

The Company and its subsidiaries

HKSE or Stock Exchange

The Stock Exchange of Hong Kong Limited

Heavy Rail

Collective name for Domestic Service, Cross-boundary Service and Airport Express

PB

MTR Corporation

Annual Report 2020

271

GLOSSARYCorporate GovernanceFinancials and Other InformationOverviewBusiness Review and AnalysisHong Kong or  
Hong Kong SAR or HKSAR

The Hong Kong Special Administrative Region of the People’s Republic of China

Intercity Service or Intercity

Intercity through train services operated between Hong Kong and major cities in the Mainland of China 
such as Beijing, Shanghai and Guangzhou

Interest Cover

Operating profit before depreciation, amortisation and variable annual payment divided by gross interest 
and finance charges before capitalisation, utilisation of government subsidy for Shenzhen Metro Line 4 
operation and accreted interest on loan to a property developer

KCRC

Kowloon-Canton Railway Corporation

KPMG

KPMG, Certified Public Accountants, the independent auditor of the Company. KPMG is a Public Interest 
Entity Auditor registered in accordance with the Financial Reporting Council Ordinance

Light Rail

Light rail system serving North West New Territories

Listing Rules

The Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

MTR Ordinance

The Mass Transit Railway Ordinance (Chapter 556 of the Laws of Hong Kong)

Net Debt-to-equity Ratio

Loans and other obligations, bank overdrafts, short-term loans, obligations under service concession 
and loan from holders of non-controlling interests net of cash, bank balances and deposits, and 
investment in bank medium term notes in the consolidated statement of financial position as a 
percentage of the total equity

Operating Agreement

The agreement entered into by the Company and the Government on 30 June 2000 for the operation of 
our rail services before the Rail Merger and a new agreement entered on 9 August 2007 for the operation 
of all of our rail and bus passenger services after the Rail Merger

Ordinary Shares

Ordinary shares in the capital of the Company

Rail Merger or Merger

The merger of the rail operations of MTR Corporation and KCRC and the acquisition of certain property 
interests by MTR Corporation from KCRC, full details of which are set out in the Rail Merger Circular.  
The Rail Merger was completed on 2 December 2007

Rail Merger Ordinance

The Rail Merger Ordinance (Ordinance No.11 of 2007)

Return on Average Equity 
Attributable to Shareholders 
of the Company arising from 
Underlying Businesses

Service Concession

Profit attributable to shareholders of the Company arising from underlying businesses as a percentage of 
the average of the beginning and closing total equity attributable to shareholders of the Company of  
the period

A contract to provide services for a particular period which is awarded by a public sector entity to an 
operator; in the context of concession projects in Hong Kong, service concession refers to the concession 
granted or to be granted by KCRC and/or Government to the Company to operate, maintain and renew
certain railway lines under the Service Concession Agreement or a Supplemental Service Concession 
Agreement, as more particularly described in the Rail Merger Circular; in the context of concession 
projects in the Mainland of China and Overseas, service concession refers to the concession granted by the 
government or relevant public sector entity to a subsidiary or associate of the Company to provide certain 
specified services for a specified period under a negotiated concession agreement

Service Quality Index

A measure of customer satisfaction for the services provided by Domestic and Cross-boundary services, 
HSR, Airport Express, Light Rail and Bus based on satisfaction scores for different service attributes 
(excluding fares) weighted by the corresponding importance rating from the customer research

272

GLOSSARYMTR Corporation.

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SHAREHOLDER SERVICES

Any matters relating to your shareholding, such as transfer of shares,  
change of name or address, and loss of share certificates should be  
addressed in writing to the Registrar: 

Computershare Hong Kong Investor Services Limited 
17M Floor, Hopewell Centre, 
183 Queen’s Road East, Wan Chai, Hong Kong 

Telephone: (852) 2862 8628  Facsimile: (852) 2529 6087

 
 
 
 
 
 
 
 
 
 
 
 
 
 
MTR Corporation Limited
MTR Headquarters Building, Telford Plaza
Kowloon Bay, Kowloon, Hong Kong
GPO Box 9916, Hong Kong
Telephone : (852) 2993 2111
Facsimile 
: (852) 2798 8822
www.mtr.com.hk