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N Brown Group plc

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FY2022 Annual Report · N Brown Group plc
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Continuing our  
transformation

N Brown Group plc
Annual Report and Accounts 2022

CONTENTS

STRATEGIC REPORT
Our business

Chair’s statement

Chief Executive’s statement

Strategic update

Key Performance Indicators

Marketplace

Business model

Financial performance

Risk management

Principal risks and uncertainties

Section 172 statement

Board engagement with the workforce

Sustain

GOVERNANCE REPORT
Introduction from the Chair

LEADERSHIP AND PURPOSE
Group Board Directors

Executive Board Directors

DIVISION OF RESPONSIBILITY
Governance structure

COMPOSITION, SUCCESSION 
AND EVALUATION
Board composition

Nominations and Governance 
Committee report

AUDIT, RISK AND INTERNAL CONTROL
Audit and Risk Committee report

Financial Services Board Committee report

REMUNERATION
Remuneration Committee report

ADDITIONAL DISCLOSURES
Viability statement

FINANCIAL STATEMENTS

For the detailed contents of the statements 
go to p98.

98

INDEPENDENT AUDITOR’S REPORT

GROUP ACCOUNTS
Notes to the Group accounts

Going concern

COMPANY ACCOUNTS
Notes to the Company accounts

SHAREHOLDER INFORMATION

2

4

5

8

18

20

22

24

32

34

38

40

42

55

56

58

62

64

67

68

74

75

94

95

99

107

111

118

150

157

HIGHLIGHTS

Revenue

Adjusted EBITDA1

£715.7m £95.0m

2021: £728.8m  

2021 (Restated)2: £84.9m 

Adjusted operating costs  
to group revenue ratio1

Adjusted profit  
before tax1

36.0%

£43.1m

2021 (Restated)2: 32.7% 

2021 (Restated)2: £29.4m 

Statutory profit before tax

Unsecured net cash1

£19.2m £43.1m

2021 (Restated)2: £9.2m 

2021: £80.8m 

1  Throughout the Strategic report and consistent with prior years, alternative performance 

measures (“APMs”) are used to present the Group’s performance. These are not recognised 
under IFRS or other generally accepted accounting principles (“GAAP”). The Board focus on 
these measures when reviewing ongoing performance of the Group given that they facilitate 
meaningful year-on-year comparisons and so provide useful information to shareholders. 
  A reconciliation of statutory measures to adjusted measures is included on page 25. A full 

glossary of Alternative Performance Measures and their definitions is included on page 31. 

2  Refer to change in accounting policy prior year adjustment note 32.

CONTINUING OUR TRANSFORMATION

The last 12 months have seen a  
continuation of our transformation, 
supported by significant improvements  
to our customer proposition and brands.  
The business is now better placed than  
pre-pandemic and we are committed to 
ensuring that we capitalise on our position 
within the rapidly evolving online retail market. 

Our strong balance sheet will enable us to 
continue investing in our digital capabilities, 
accelerate our growth strategy and build 
a foundation that will deliver sustainable 
returns for shareholders. 

OUR VISION 
AND PURPOSE

2

1

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukOUR BUSINESS 

We’re a top 10 UK clothing and footwear digital retailer1, 
supported by a home proposition and serving customers 
across our brand portfolio.

1  Kantar, Worldpanel Division, 52 weeks ended 6th March 2022.

OUR VISION 

OUR PURPOSE

OUR MISSION 

Championing inclusion,  
we’ll become the most loved 
and trusted fashion retailer. 

We exist to make our 
customers look and 
feel amazing. 

We’re obsessed with our 
customers and have been for 
generations. We delight them 
with products, service and 
finance to fit their lives. 

SUSTAIN

FINANCIAL SERVICES 

REVENUE BREAKDOWN

In 2021, we rebranded our Environmental, 
Social and Governance (“ESG”) strategy to 
SUSTAIN. Fully embracing the values of our 
business, SUSTAIN encompasses both the 
key pillars of our ESG strategy. “Our People” 
pillar focuses on colleagues, customers and 
stakeholders across the business and supply 
chain. “Our Planet” pillar focuses on products 
sourced, produced and transported as 
sustainably as possible.

SEE MORE

42

An important part of our overall proposition, 
Financial Services strengthens customer 
loyalty and enables our Retail business to 
thrive. Customers benefit from excellent 
convenience and flexibility, either paying us 
immediately or utilising a credit account to 
spread the cost of their purchases over time. 
We are regulated by the Financial Conduct 
Authority (“FCA”) in the UK and the Central 
Bank of Ireland (“CBI”) in Ireland and we 
support our customers throughout their 
credit journey with us. 

Strategic brands
Other brands
Total Product revenue
Financial Services 
revenue
Group revenue

FY22
£381.2m 
£84.4m 
£465.6m 
£250.1m 

FY212
£347.0m
£121.4m
£468.4m
£260.4m

£715.7m 

£728.8m

2  FY21 split between Strategic and Other brands 
has been re-presented to correctly allocate bad 
debt relief. There is no impact on Total product 
revenue or Group revenue.

Gross customer loan book

£577.2m

2

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukOUR BRANDS

An online boutique shopping experience 
showcasing own brand and third-party brand 
fashion and home product for 45 – 65 year 
old women. 

A size-inclusive online fashion and grooming 
brand for men, showcasing own brand and 
third-party brands targeting men aged 25 – 50. 

A size-inclusive online brand showcasing  
own brand and third-party brand fashion  
and beauty for women aged 25 – 45. 

A one-stop home brand offering own brand 
and third-party brand modern homeware 
helping customers to ‘dress their homes’. 
The target customer is mums aged 25 – 45 
with children at home. 

An online womenswear brand for the  
more mature customer, supported by home, 
showcasing own brand and third-party 
brands targeting women aged 65+. 

3

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCHAIR’S STATEMENT 

REVIEW OF THE YEAR

“ I’d like to thank the whole team at N Brown for 
their dedication in delivering for our customers. 
While the backdrop to the year was again 
challenging, it’s pleasing to see the business 
demonstrate real resilience and sustained progress.”

Ron McMillan 
Independent Non-Executive Chair 

REVIEW OF THE YEAR
The year saw a continuation of the impact 
of Covid-19, along with an escalation in 
inflationary headwinds. I’m proud of how 
the business has reacted to the volatile and 
uncertain macroeconomic conditions and 
delivered for our customers.

Despite the difficult backdrop, we produced 
a strong performance in our strategic brands 
with product revenue growth of 9.9% and 
a resurgence in clothing and footwear. It is 
encouraging that the Group’s total active 
customers are now in year-on-year growth, 
closing up 4% at 2.9m, as more people 
discover our brands.

Notwithstanding, inflationary pressures, 
we were able to hold the cost base below 
pre-pandemic levels with the adjusted 
operating cost to Group Revenue ratio 
improving from 39.8% in FY20 to 36.0% this 
year. We saw growth in Group gross margin 
including atypically high Financial Services 
gross margin through strong performance 
of the customer book, exhibiting unusually 
low arrears rates, but which we expect to 
normalise. The business delivered adjusted 
EBITDA of £95.0m.

One of the Group’s principal subsidiaries, 
J D Williams & Co Ltd (JDW), is involved in 
a legal dispute with Allianz Insurance PLC. 
More details of the Allianz claim and the 
JDW counterclaims and defence are set out 
in note 22 The eventual financial outcome 
of the dispute is highly uncertain for both 
parties. We believe that it remains in the best 
interest for the parties to settle the dispute and 
made a provision of £28m as an estimate for 
accounting purposes of the potential costs 
of settlement, or award at trial, plus future 
legal costs. 

Details of the strategic transformation 
undertaken in the year are set out in the Chief 
Executive’s Statement and I am pleased with 
the further progress we’ve made to deliver 
sustainable profitable growth. 

COLLEAGUES
This has been another challenging year and I 
would like to thank all colleagues for their hard 
work and commitment. I am pleased that we 
have been able to recognise this by paying 
out on our colleague bonus scheme for the 
second consecutive year. I look forward to 
working with our teams across the business 
to deliver our strategy of returning N Brown 
to sustainable, profitable growth.

BOARD CHANGES
I was delighted to assume the role of 
Group Chair on the 31 March 2021 and am 
committed to ensuring that the Board remains 
focused on delivering sustained growth for the 
long-term benefit of all stakeholders. 

Gill Barr has taken over my previous position 
as Senior Independent Director effective from 
31 March 2021. Dominic Platt was appointed 
in June 2021 as a Non-Executive Director 
and Audit & Risk Committee Chair. Dominic is 
the Chief Financial Officer of BGL Group, a 
position he has held since March 2016. 

I would like to welcome Nuno Miller (Chief 
Operating Officer) and also Michael Mustard 
who joins as our permanent General Counsel 
and Company Secretary. 

My thanks also go to Christian Wells who was 
our interim General Counsel and Company 
Secretary for six months and to Vicky 
Mitchell who assumed the Audit and Risk 
Committee Chair role on an interim basis until 
Dominic’s appointment. 

I am grateful to my fellow Directors for their 
support during what has been another 
challenging year and will be available to 
answer any questions you may have on this 
report or on any of the Board’s activities at the 
AGM on 7 July 2022.

SUSTAIN
SUSTAIN is our overarching Environmental, 
Social and Governance strategy. During the 
second year of the Group’s sustainability 
plan, progress included achievement of the 
2030 Scope 2 Target for Net Zero emissions 

from purchased electricity of the British Retail 
Consortium Climate Action Roadmap for the 
second year running. 

In addition, following a successful trial of 
Green Polyethylene (“Green PE”) despatch 
bags last year, we have now fully rolled these 
out at our Shaw distribution centre.

BALANCE SHEET STRENGTH 
Our continued cash generation and robust 
balance sheet means that we are well 
positioned to deliver on our strategy.

The Group had access to over £200m of 
liquidity at the year end in the form of £43.1m 
cash and undrawn facilities of £172.6m, 
including £60.1m voluntarily undrawn on 
the securitisation facility. 

DIVIDEND
Following the outbreak of Covid-19 and the 
subsequent impact on the business and 
the wider economy, the Board suspended 
dividend payments.

We have a clear set of investment plans and 
a number of competing demands on our 
cash resources. Nevertheless, the Directors 
recognise that dividends are an important 
part of shareholders’ returns and the Board 
will consider the reintroduction of a dividend 
in FY23.

LOOKING AHEAD
As we enter FY23 we have taken the 
opportunity to evolve our strategic pillars in 
support of our vision, mission and purpose. 
We are focused on our differentiated retail 
offering, with our key objective being to deliver 
profitable growth on a sustainable basis.

In FY23, our new front end website will 
transform our customer’s experience. 
Simply-Be will launch this year and our other 
brands will follow. There is also a significant 
opportunity for further product innovation 
within our Financial Services business. 
We are in the process of developing a new 
Financial Services Platform. 

4

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCHIEF EXECUTIVE’S STATEMENT

PERFORMANCE REVIEW

“  I am pleased with our continued progress 
in transforming N Brown into a more focused 
digital business, with a distinct and improving 
offer across our strategic brands. Our strategic 
brands returned to growth in the year with 
growing customer numbers.”

Steve Johnson 
Chief Executive Officer

“As we move forward, we are evolving 
our priorities to concentrate our growth 
focus on Simply Be, JD Williams and 
Jacamo, where we see the strongest 
market potential. We’re executing on 
our investment plans to unlock these 
opportunities including through new 
websites which will be rolled out 
progressively over the coming months. 

In what has been another volatile period 
in the consumer environment, I would 
like to thank all of my colleagues for 
their continued commitment to serving 
customers, and their role in delivering a 
strong performance in the year. The work 
we have done means we are significantly 
better placed than we were before the 
pandemic and although cautious in the 
short-term due to inflationary impacts and 
consumer behaviour, we remain confident 
that over the medium-term our strategy will 
support the delivery of 7% product revenue 
growth with a 13% EBITDA margin.” 

CONTINUING OUR STRATEGIC 
TRANSFORMATION
We have continued to see a challenging 
backdrop including the impacts of the Covid-19 
pandemic and more recent geopolitical events 
and the economic, logistical, and personal 
shocks that these create. Despite this, over 
the past two years we’ve been able to create 
a solid foundation that has enabled our 
colleagues to execute against our strategy, 
including further development of our product 
proposition and refinement of our marketing 
focus. Furthermore, our colleagues continue 
to represent the values of our organisation 
by putting our customers first. We in turn 
continue to put our colleagues at the heart 
of what we do, underlining this through 
our commitment to ensure all colleagues 
are paid at least, the national living wage. 
We recognise that consumer sentiment is not 
back to pre-Covid levels, particularly given 
increases in the cost of living, but our business 
has performed resiliently as we’ve adapted 
our trading approach to be flexible in the face 
of changing customer expectations. 

We are really pleased with the significant 
progress we have made over the last couple 
of years in building our new trading website, 
which is currently in test mode, and which will 
be launched for Simply Be in FY23. This is 
our first mobile adaptable website, which 
will bring benefits to both customers and 
colleagues. Following the Simply Be launch, 
other brands will roll out once we are satisfied 
the experience is as we intended. 

We have also undertaken a significant amount 
of exploration in relation to our Financial 
Services platform in order to understand 
how to deliver a better and more modern 
experience for our customers. Whilst it 
remains in the early stages of development, 
we are pleased with our progress and will 
update on developments as we move forward. 

We have delivered pleasing growth in product 
revenue from our strategic brands, which 
have increased 10%, and adjusted EBITDA 
is in line with guidance at £95.0m. The total 
number of active customers has grown year-
on-year, closing 4% up at 2.9m (FY21: 2.8m) 
and which reflects a return to growth for the 
first time in four years, albeit slightly behind 
our internal bonus targets. Supported by 
clear brand identities and effective marketing 
activity, Simply Be and Jacamo closed the 
year with the biggest active customer files 
in their histories. We saw Financial Services 
gross margin at higher than normalised levels 
due to unprecedented conditions within 
the consumer credit market, driving high 
repayment and low arrears rates. Our robust 
balance sheet and continued cash generation 
positions us well for the future. This provides 
us with a foundation to execute our strategy, 
and the Board remains confident in achieving 
the Group’s medium-term objective of 
delivering sustainable profitable growth. 

5

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCHIEF EXECUTIVE’S STATEMENT CONTINUED

FY22 LOOK BACK

ATTRACT BROADER RANGES  
OF CUSTOMERS 
In June 2020 we set out to simplify our 
brand portfolio through focused propositions 
with clear target customers. Having done 
substantial work in FY21 to simplify the 
portfolio with the closure of House of Bath, 
High and Mighty and the integration of 
Figleaves into Simply Be, the emphasis this 
year has been on propositional development 
and building awareness on strategic brands. 

Overall, we’ve made good progress; we 
now have more than two million followers 
on social media, and across the strategic 
brands the customer file grew by 6% over the 
course of the year. We’ve also invested in our 
creative infrastructure with a new LED studio 
environment which produces film quality 
photography and enables shooting of video to 
showcase our product to best advantage. 

In JD Williams we focused on increasing 
visibility and relevance with our target 
customer, through brand ambassador 
partnerships with Davina McCall and 
Amanda Holden. 

Simply Be’s core message is around 
inclusivity and fit, and our marketing 
campaigns have showcased this through 
elevating the importance of product, such 
as lingerie and denim where fit is key. 
Influencers have become an increasingly 
important part of Simply Be’s brand building 
strategy, and alongside this we were 
pleased to be a part of Instagram’s UK pilot 
of “Instagram checkout” where customers 
can purchase directly via Instagram. 

On Jacamo, campaign work has been 
focused on positioning size as a positive, 
working with influencers like Big Zuu to 
build the brands credentials in the market. 
Home Essentials formed a brand ambassador 
partnership with Frankie Bridge and Nicki 
Bamford-Bowes alongside a series of 
other influencers.

6

IMPROVED PRODUCT TO  
DRIVE CUSTOMER FREQUENCY 
We continue to optimise our range breadth 
across clothing, footwear and beauty, reducing 
SKUs by 7% to 25k, creating a clearer 
customer proposition and buying efficiency. 
As part of our focus on inclusivity we have 
extended our core size ranges and now offer 
13 sizes across womenswear and 10 sizes 
across menswear. 

To continue to strengthen our product 
handwriting, we have invested substantially in 
our design capabilities, and the proportion of 
unique product designed in house is now 53% 
from 40% across men’s and women’s clothing. 

We have continued to add aspirational 3rd 
party brands to extend the “best” element 
of the range including Nobody’s Child and 
Hope & Ivy on Simply Be, which are uniquely 
available in our sizing. Selected Femme 
and Finery have both launched on JD 
Williams. Through the year, we’ve also built 
on our existing strong partnerships with Joe 
Browns and Monsoon in womenswear and 
Ralph Lauren and Hugo Boss in menswear. 
The success of these initiatives has given 
us the confidence to continue to develop 
both Jacamo and JD Williams as multi-
brand platforms. 

From a sourcing perspective we have 
continued to rationalise the number of 
suppliers we work with from 979 to 805 (a 
18% reduction) across the year resulting in 
improved relationships and efficiency. 

NEW HOME OFFERING FOR 
CUSTOMERS TO SHOP MORE 
ACROSS CATEGORIES 
Our existing Home offering enabled us to 
capitalise on the Homeware boom through 
the pandemic, with our brands able to 
pivot towards this category by maximising 
customers demand. JD Williams, as a multi-
category platform, represented the largest 
share of home sales for the Group at 39%. 

The Home category continues to evolve 
with the acceleration of own design product 
which is unique to us. We continue to design, 
develop, and procure furnishings in key 
categories across Home and Tech, with 
70% of our Home and Furniture offer being 
own design. The success of the approach 
is reflected on 18% year-on-year reduction 
in returns.

Within the technology category we’ve 
secured more premium brands such as LG 
and Samsung and grown our existing offer in 
areas that resonate with the customer at key 
times. Premium brands present our customers 
with an opportunity to shop more aspirational 
products, with flexibility around payment 
options in conjunction with a credit account. 

ENHANCED DIGITAL 
EXPERIENCE TO INCREASE 
CUSTOMER CONVERSION 
We’ve made significant progress on the 
continued development and deployment of 
our new front-end platform for the trading 
websites, ensuring that the technology is 
established for release in FY23. Simply Be 
is the first trading website to be migrated 
onto the new web platform, with beta testing 
currently taking place. 

In addition to development of the platform, 
our user experience team have focused on 
delivering incremental improvements across 
the customer journey, developing efficiencies 
across digital product pages to enable a 
smooth checkout experience for customers. 

Our commitment to digital transformation 
supported the development of Robotic 
Process Automation (“RPA”), which focused 
primarily on Merchandising, replacing 
repeated manual tasks with automated 
processes to improve speed, accuracy, 
and efficiency. 

FLEXIBLE CREDIT TO 
HELP CUSTOMERS SHOP 
Financial Services is an integral part of 
our customer proposition, and we remain 
committed to providing great products for our 
customers and ensuring that we support them 
in appropriate ways. 

Over the course of the year, we completed a 
detailed design phase for our new Financial 
Services platform, which will commence 
build in 2022. We will continue to enhance 
our existing proposition where possible 
including a six-month 0% interest campaign 
for new customers. 

We continue to support customers 
categorised as being in persistent debt, 
by providing a solution to ensure balance 
paydown in a reasonable period and prevent 
any future reoccurrence. This is an integral 
part of ensuring our customers are protected.

From a regulatory perspective, we’ve 
successfully implemented Stronger Customer 
Authentication (“SCA”) as part of the PSD2 
regulation, ahead of the deadline, minimising 
any impact on our customers. Having rolled 
out the Senior Managers and Certification 
Regime (“SMCR”) from the FCA in 2020, 
we have now embedded this within the 
organisation. In addition, we have worked 
closely with the CBI in the Republic of Ireland, 
setting up an appropriate Board structure and 
investing in our technology for improved ID 
checking and verification.

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSUSTAINABLE COST BASE 
Investment in brand marketing in the year has 
been the main contributor to an increase in 
the adjusted operating costs to Group revenue 
ratio, with the level of 36.0% remaining lower 
than pre-pandemic. This reflects efficiencies 
and cost flexibility. 

We were able to mitigate the logistical 
impacts of global shipping and distribution 
issues through our supply chain by 
appropriately managing our stock levels in 
advance, specifically around peak trading. 
This enabled us to meet customer demand 
versus competitors and to continue to provide 
the right products. 

The current broader inflationary environment 
is creating two key themes. The first is a 
commercial impact directly related to the 
increased cost of doing business. The second 
is a customer impact reflecting the increased 
cost of living and the broader uncertainty 
leading to lower consumer confidence. 
We have worked through a series of actions 
and considerations in order to navigate the 
uncertainty and opportunities resulting from 
the current macro-economic environment. 

PEOPLE AND CULTURE
Our colleagues continue to navigate 
through the impacts of a post-pandemic 
world with resilience and determination, 
always looking to put our customers at the 
forefront of everything we do. Colleagues are 
our biggest asset, providing flexibility and 
commitment and showing that we can adapt 
our ways of working and keep delivering 
for our customers. 

DATA
We have continued to develop data products 
and tools that create actionable insight to 
support our business functions. We have 
supported commercial opportunities by 
developing an internal tool, PriceTagger, 
which optimally promotes product using 
pricing elasticity curves. We also use data 
insight to support our FS business to assess 
customer credit risk profiles and offer the 
appropriate solution for them. 

The Group has continued to invest in its 
people and infrastructure with new key hires 
across our data function to build out a new 
data platform and deliver rapid insight to 
action analytics. 

FY23 LOOK FORWARDS

Evolving our  
strategic roadmap

Over recent years we’ve undertaken 
a significant programme of 
transformation to become a lean, 
digital organisation. Throughout 
this, our vision of “becoming 
the UK’s most loved and trusted 
inclusive retailer” has been central, 
and it continues to be relevant to  
our business today. 

In Autumn 2021, supported by external 
consultants, we conducted a review to assess 
our strategy and define the most expedient 
way forwards for growth. Much of the strategy 
set out in June 2020 remains constant, 
and to accelerate value creation we have 
further refined our priorities based on the 
following principles: 

Focus on growth through three strategic 
brands (JD Williams, Simply Be and Jacamo), 
which will allow us to boost simplicity and 
rigour of execution and deliver strong 
customer propositions and efficiency in 
our marketing. 

Home will remain an important category for 
N Brown, but our focus will shift to growing 
this through the multi category platform of 
JD Williams alongside a standalone Home 
brand. This enables us to improve efficiency 
in our marketing spend, and maximise the 
cross shopping experiences of our customers 
through the platform. 

Establish the remaining brands as a 
“heritage” portfolio, focused on stabilisation 
and value protection rather than growth, 
with no further brand migrations planned at 
present. This includes Home Essentials and 
Ambrose Wilson. 

Full integration of our flexible credit offer into 
the core of the customer value proposition. 

Elevation of data as an asset at the core of 
the strategy, driving daily decision making 
and activating our unique data pool. 

These iterations make N Brown a simpler, 
more focused business able to allocate 
colleagues, investment and marketing spend in 
the most effective manner. The result of this is 
an evolution in the focus on our strategic pillars: 

1 Build a differentiated  

brand portfolio

Build two multi brand and category 
platforms, one for women (JD 
Williams) and one for men (Jacamo), 
as well as one inclusive fashion 
brand (Simply Be) 

8

2 Elevate the fashion and 

fintech proposition

Elevate the fashion assortment, 
integrate the credit offer into the 
journey and create a credit brand

10

3 Transform the customer 

experience 

Transform the customer experience, 
pre and post purchase, and drive 
conversion at checkout through a 
personalised experience

12

4 Win with our target customer

Grow our customer base through 
our existing core customer, high 
value lapsed customers and a new, 
younger generation

14

5 Establish data as an  

asset to win 

Establish data as an asset to drive 
top line and margin improvements

16

7

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFY23 LOOK FORWARD 

STRATEGIC UPDATE

1

Build a differentiated 
brand portfolio

Continuing the momentum built 
in FY22, our focus is on building 
awareness and driving growth across 
the strategic brands of Simply Be, 
Jacamo and JD Williams. 

Simply Be is an inclusive fashion brand for young 
women, focused primarily on own label design 
and expertise in fit. We launched a new creative 
approach with our Spring/Summer campaign, 
where we are asking women to reject bad fit, 
joining us in a “fit revolution”. We will explicitly 
shift our focus to include all sizes – welcoming 
all women to Simply Be through the campaign. 
We launched with a new media strategy which 
moved away from traditional TV advertising, 
focusing on the digital channels where our 
customer spends her time (digital, social, 
influencer), as well as high impact channels like 
out-of-home advertising. 

JD Williams is a fashion and lifestyle platform for 
grown women. As a platform it is multi category 
(selling clothing and homeware) and includes 
own label and third-party brands. The Irish brand 
Oxendales will also transition to being the offer 
of JD Williams for the Irish market. JD Williams 
will continue to work with Davina McCall and 
Amanda Holden as brand ambassadors in 
FY23, showing how we have a relevant offer for 
every occasion for our customer, “a collection for 
every moment”. 

Jacamo is an inclusive fashion platform for 
all men. Our marketing strategy is evolving to 
showcase the styles, brands and sizes relevant 
‘for every man’, this will be showcased through 
the year. Our spring/summer campaign launched 
in May with a focus on key clothing categories, 
showing how we have the right offer for all men. 
By using ‘archetypes’ of different men and their 
style, we showcased the breadth of our offer 
to convey relevant sizes, brands and styles. 
This went live across digital video, out-of-home, 
and social channels in mid-May. For Autumn 
we are developing a new long-term creative 
approach, and looking at media and third-party 
partnerships to land this with significant impact. 

8

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk9

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFY23 LOOK FORWARD CONTINUED

STRATEGIC UPDATE

2

Elevate the fashion 
and fintech proposition

We will continue to rationalise the supply 
base and increase the proportion of clothing 
& footwear suppliers that are closer to home 
whilst reducing the supply base in China. 

Bringing closer connection between our retail 
and credit journeys is a key focus for the year 
ahead. This means enhancements to our current 
proposition with offers such as 0% finance and 
improved eligibility search, but also evolution to 
our digital shopping journeys which will help the 
customer understand the total offer available 
to them across both retail and credit product. 
We will also start to talk about our credit offering 
more prominently in both above and below the 
line marketing.

Through FY23 we will continue 
to strengthen our overall offer by 
reducing our range depth across 
clothing footwear and beauty by 7% 
to create clarity, and keeping our 
emphasis on quality and fit. 

We will continue to grow the mix of own 
designed product to build our handwriting 
and uniqueness and next year will focus on 
utilising our 3D Design software across the 
ranges. This creates efficiencies in sampling 
costs and quicker decision-making, as well as 
building out our fit expertise. 

On own designed clothing, we have launched 
Anise as a relaxed, casual collection which 
features premium sustainable fabrics. We are 
relaunching Dannimac which is an historic label 
we own, modernised for the contemporary 
consumer, and Snowdonia, a true outdoors 
brand. Within the JD Williams home offer, we 
are launching a series of homeware labels 
with Julipa, Osborne and Gray and Anise, 
complementing the clothing range. 

New third-party brands for JD Williams include 
Whistles, Mango, Sosandar, with Joe Browns, 
Monsoon, Phase 8 and Finery all building on 
last year’s successes. 

On Simply Be, we continue to build on the 
strengths of existing partnerships by broadening 
the offer available with brands such as Nobody’s 
Child, Hope & Ivy and Joe Browns are all 
available exclusively to us in our sizing. We will 
also use collaborations to develop unique designs 
in key categories, such as “Flourish” which is a 
partnership with local florists’ for occasionwear. 

Within Jacamo we will continue to build 
momentum in our premium labels including 
Hugo Boss and Ralph Lauren and will build on 
the success of men’s formalwear by introducing a 
product collaboration with William Hunt, a Savile 
Row Tailor, which is a key category for 2022. 

10

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk11

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFY23 LOOK FORWARD CONTINUED

STRATEGIC UPDATE

3

Transform the 
customer experience

We are making significant investments 
in upgrading our technology estate 
in order to transform our customer 
experience and give us the flexibility 
for future innovation. 

Our new front-end platform which delivers a 
new trading website has been in development 
and we anticipate a customer launch later this 
year on Simply Be, to be followed by our other 
brands. The website is designed as a mobile 
first experience, reflecting the increasing 
amount of shopping done via mobile devices. 
The experience is designed based on reachability 
and enables easy navigation and frictionless 
checkout, creating the rich experience you get on 
a mobile app but through the ease of shopping on 
the web. 

Given the centrality of fit to our proposition, we 
are implementing a new Product Information 
Management system (“PIM”). This will give 
customers better information and insight on our 
products such as more detail about sizing and 
fabric. This will create a consistent customer 
experience and lower returns rate by distributing 
accurate and complete content across all 
channels as well as creating efficiency through 
the removal of manual, repetitive processes. 

We are commencing work on the build of a new 
Financial Services technology platform that will 
enable further propositional innovation and allow 
us to develop into a fintech organisation. This will 
provide flexibility, better service, and a wider 
range of products to benefit our customers for 
the future. 

12

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk13

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFY23 LOOK FORWARD CONTINUED

STRATEGIC UPDATE

4

Win with our 
target customer

One of our key focuses for the next 
financial year is to grow our customer 
base, with a particular emphasis on 
better engagement with existing 
customers and bringing back former 
customers who have lapsed. Through 
the integration of credit through the 
customer journey, improved product 
story telling in our trading stories and 
accelerated use of first-party data we’ll 
create a more compelling relationship 
with our customers. 

This approach will drive better engagement, 
increase re-trade rates within our customer file 
and most importantly, improve the loyalty of our 
customers to our strategic brands. To facilitate 
this, we are developing our approach to CRM. 
The intent is to create an ecosystem of relevant, 
personalised communications on a customer-
by-customer journey, that is delivered at the right 
time for the customer. This year will be focused 
on developing the people, process and data 
requirements and foundations in place to start 
delivering more personalised, relevant content to 
the customer. 

Being clearer on who our target customer is 
allows us to refine our proposition tailored to 
their needs. It also allows us to be more effective 
with our marketing strategy. This will give us a 
sharper view of our target customer, designing 
our creative and media approaches around them. 
The content we create will reflect this, with a 
storytelling approach and a choice of models that 
resonates with each audience, underpinning our 
drive for greater inclusivity and delivering more 
engaging content formats. 

14

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk15

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFY23 LOOK FORWARD CONTINUED

STRATEGIC UPDATE

5

Establish data 
as an asset to win

Data was already an enabler to our 
strategy, and we have elevated it to 
be a core part as we move forwards. 
We want to use our data to help better 
decision making in the business to 
enable teams to be empowered and 
move at pace. 

Last year, we saw huge success with the build 
of our internal tool PriceTagger, which helps 
us optimally promote product using pricing 
elasticity curves. Alongside developing our 
core data platform we will focus on driving 
margin improvement through the following 
areas: dynamic pricing and promotions to adjust 
pricing within season, markdown optimisation 
which defines optimal timing and size of 
end-of-season markdowns, customer centric 
buying which is making in-season buying 
adjustments based on early detection of sales 
performance and online traffic movements, and, 
in-session personalisation to help show the right 
customers to the right products based on their 
personal profile. 

16

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk17

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCHIEF EXECUTIVE’S STATEMENT CONTINUED

KEY PERFORMANCE INDICATORS 
(“KPIs”)
As a digital retailer committed to accelerating 
our strategy and navigating a post-pandemic 
environment, we continue to report various 
digital customer metrics, which provide 
operational measures of how our strategy is 
progressing. The disclosure below reflects our 
performance in FY22. 

Total website sessions during the period 
increased by 5% due to expanded marketing 
spend across our strategic brands, particularly 
in brand advertising to drive awareness. 
Conversion was flat against FY21 at 3.8%, 
due to similar levels of online browsing. 
The 10.2m orders in FY22 reflecting customer 
demand and included a significant pivot back 
to Clothing and Footwear, as the UK was able 
to socialise again. 

Average order value (“AOV”) improved by 
3.0% and we achieved a 0.7% increase in 
average item value (“AIV”). These were each 
driven by a mix back towards higher priced 
dresses and outer clothing from more casual 
clothing sold during the onset of the Covid-19 
pandemic with items per order remaining in 
line with prior year. 

Total active customers increased in the year 
driven by acquisition in our strategic brands, 
representing a return to growth in full year 
active customers for the first time in four 
years, albeit was behind the internal target 
included within bonus metrics. This included 
some attrition through a cohort of customers 
who bought one off home products during 
lockdown periods not returning to shop.

FS arrears showed a small increase following 
some normalisation in payment rates as a 
result of an unusually high propensity of credit 
customers paying down balances in FY21. 
However, arrears rates have yet to return to 
FY20 levels. 

NPS stepped back from FY21 performance, 
behind the internal target included within 
bonus metrics. This was driven by supply 
chain disruption, and in particular a lack of 
delivery drivers during peak trading due to 
Covid-19.

FY23 OUTLOOK
Our expectation for FY23 Adjusted EBITDA 
remains unchanged from our year end 
trading statement issued on 3 March 2022. 
This reflected Adjusted EBITDA at a level 
similar to that reported in FY21, before 
growing again as the Group’s strategy 
is executed.

We are confident in continued revenue growth 
from strategic brands and see the managed 
decline in revenues from heritage brands 
moderating as we no longer cycle against 
the drag from the Figleaves website closure. 
The trading environment has become more 
challenging since the start of FY23, with 
inflation impacting consumer confidence 
and resulting in a slightly softer level of 
volumes and revenue growth than previously 
anticipated. As a result our continued focus on 
product margin, its improved trajectory in the 
second half of FY22 and volume variable cost 
savings, we expect this to be mitigated.

We expect product mix to further normalise, 
with clothing driving demand and a continued 
shift back into categories such as dresses and 
formalwear. The previously reported softer 
conditions in the online home market have 
continued into FY23 and we do not anticipate 
these abating in the short-term.

We remain confident in the resilience of 
our business model and in our strategic 
direction. We expect to drive product margin 
improvements through the Group’s pricing 
response to cost inflation, the movement 
of the product mix back into clothing, and 
continued initiatives include data usage to 
optimise pricing strategies.

Financial Services revenue is expected to 
decline albeit at a lower rate than in prior 
years, and Financial Services gross margin to 
normalise to a low to mid 50s per cent range.

We anticipate a net increase in the adjusted 
operating costs to Group revenue ratio in 
FY23 as a result of inflationary pressures. 
This is inclusive of continuing our strategic 
investments in areas such as brand marketing. 
Operating costs will also increase due to a 
higher level of project spend included within 
operating expenses. Management actions are 
planned across all areas to mitigate the effect 
of these pressures.

The business is well positioned to continue 
delivering strategic change through FY23 
and beyond. At the end of FY23, we expect 
the Group to maintain a strong unsecured net 
cash position and for net debt to be broadly in 
line with FY22’s closing position.

The Board remains confident that over the 
medium term our strategy will support the 
delivery of 7% product revenue growth with 
a 13%1 EBITDA margin.

SUMMARY 
FY22 was a year of continued progress. 
The business is in a much stronger position 
relative to the start of the pandemic as a result 
of the hard work of the team over the last two 
years. We made strategic progress during 
the year, including strengthening and refining 
the product offering and marketing approach 
and have achieved a return to growth in 
customer numbers. 

We remain a double-digit EBITDA margin 
rate business, with a strong balance sheet 
and are cash generative. Our improved retail 
proposition and our credit offer sets us up well 
to support customers as they look to spread 
the cost of their purchases and manage their 
monthly budgets. We will continue to invest in 
our strategy and remain confident of achieving 
our medium-term objectives, however, we 
remain cautious in the short-term given 
the inflationary pressures businesses and 
customers are experiencing as we do not see 
these pressures abating this year. 

1  Medium term Adjusted EBITDA target reduced from 14% to 13% to reflect a higher level of project spend 

included within operating expenses rather than capitalised.

18

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNON-FINANCIAL KPIS

TOTAL WEBSITE SESSIONS

TOTAL ACTIVE CUSTOMERS

TOTAL ORDERS

244m

2.9m

10.2m

FY22

FY21

244m

232m        

FY22

FY21

2.9m

2.8m        

FY22

FY21

10.2m

10.0m        

DEFINITION
Total number of sessions across N Brown 
apps, mobile and desktop websites.

DEFINITION
Customers who placed an accepted order 
in the 12-month period.

DEFINITION
Total orders placed in the 12-month period. 
Includes online and offline orders. 

CONVERSION

3.8%

FY22

FY21

AVERAGE ORDER  
VALUE (“AOV”)

AVERAGE ITEM  
VALUE (“AIV”)

£ 71.1

£25.2

3.8%

3.8%        

FY22

FY21

£71.1

£69.0        

FY22

FY21

£25.2

£25.0

DEFINITION
% of app/web sessions that result in an 
accepted order.

DEFINITION
Average order value based on 
accepted demand.

DEFINITION
Average item value based on 
accepted demand.

ITEMS PER ORDER

FINANCIAL SERVICES (“FS”) 
ARREARS

NET PROMOTER SCORE (“NPS”)

2.8

FY22

FY21

8.4%

2.8

2.8        

FY22

FY21

8.4%

7.9%

6 0

FY22

FY21

60

63

DEFINITION
Average number of items per 
accepted order.

DEFINITION
Arrears are stated including both customer 
debts with two or more missed payments, 
or customer debts on a payment hold. 

DEFINITION
Customers asked to rate likelihood to 
“recommend the brand to a friend or 
colleague” on a 0-10 scale (10 most likely). 
NPS is (% of 9-10) minus (% of 0-6) 
NPS is recorded on JD Williams, Simply 
Be, Ambrose Wilson, Jacamo, Home 
Essentials and Fashion World.

19

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukMARKETPLACE

ADAPTING TO MARKET TRENDS

RETAIL MARKET

The retail market continues to evolve 
rapidly following the impact of Covid-19.

Following a significant acceleration in the 
shift to online retail in FY21, FY22 has seen 
an element of normalisation together with 
some volatility in trends, including through 
the impact of stores reopening. However, 
the level of online retail sales has seen a 
structural change relative to pre-pandemic 
levels, with some customers reluctant to 
return to in-store shopping having become 
accustomed to shopping online. 

This presents a continued opportunity for  
N Brown’s brands to meet new segments of 
shoppers, and the need to keep building and 
innovating our digital experiences. This is 
reflected in our technology roadmap and 
increased Capital expenditure plans.

FY22 saw a resurgence in clothing and 
footwear as Covid-19 restrictions were 
gradually lifted and customers began a 
gradual return to social events, occasions 
and holidays. This also drove a move back 
into more formal clothing categories and 
occasionwear. The investment of the last two 
years in improving our product through better 
design, fabric and buying puts N Brown in a 
great position to capitalise on the returning 
desire for clothing across womenswear 
and menswear, across casual and more 
formal categories. 

Following an increased focus on home 
products in the prior year, as people spent 
more time than ever at home, the online 
home market has been softer including 
through annualising against exceptional 
comparatives. Our focus continues to be 
on responding promptly to changing trends 
and customer demand. We will continue 
to monitor changes in consumer demand 
across categories where our brands have 
a very strong, differentiated offering.

20

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCONSUMER CREDIT

Our credit proposition has remained a key differentiator this year, providing convenient 
financial services to customers and giving them access to fantastic products across 
our portfolio of brands. Our credit customers remain our most loyal customers 
who not only shop more frequently but also score the highest when it comes to 
customer satisfaction.

As our retail brands refine their propositions 
in line with the Group strategy, our financial 
services offering is being updated to 
appeal to more affluent consumers, 
whilst continuing to champion inclusion 
by offering affordable credit to customers 
who are underserved by the mainstream 
credit market. The new financial services 
platform is the strategic enabler for our future 
credit proposition and we have made good 
progress this year to move towards delivery, 
adopting a more agile approach to release 
early value where possible. 

Prior to the financial services platform being 
delivered, we have launched an improved 
0% interest for 6 months promotional offer 
for new customers. As the credit market 
recovers from the impact of the pandemic, 
where record levels of balance repayments 
were seen across the industry, this offer 
has helped to drive new credit customer 
acquisition and sales. 

Throughout the year we continued to 
provide support to customers impacted 
by the Covid-19 pandemic as we reached 
the end of the FCA’s specific Covid-19 

forbearance and the Government furlough 
scheme. Customers received the tailored 
support they needed and all customers 
have now exited Covid-19 forbearance. 
In general our customers have been able to 
handle the uncertain Covid-19 situation well, 
with overall levels of financial difficulty at 
relative lows and good customer outcomes 
being achieved. We recognise the current 
cost pressures facing consumers and 
are committed to serve customers’ needs 
through this time whilst continuing to act as 
a responsible lender.

We have continued to develop and 
enhance our use of other sources of data 
and analytical tools and techniques to drive 
better decisions that bring commercial value 
and drive better outcomes for customers. 
DataRobot is a cloud based AI platform 
on which we have successfully deployed 
machine learning models to optimise 
initial credit limits and reduce instances 
of first payment defaults. We see further 
opportunities in this area to help drive 
incremental improvement in the new 
financial year.

MARKETPLACE OUTLOOK
Our success as a business is determined 
by demand for our products, which 
stems from consumer confidence, our 
ability to benefit and service that demand 
by cultivating brands that resonate, 
products that stand out, and a strong 
digital customer experience supported 
by the convenience of our Financial 
Services offer.

The latest GfK Consumer Confidence 
Index shows a decline in the Overall 
Index Score in early 2022 to -38 at April. 
This followed an overall improvement 
during 2021, albeit with some 
reduction in the latter part of the year. 
We recognise that there are currently 
elevated fears about the impact of price 
rises including food, fuel and utilities, 
as well as increased taxation and 
interest rates, and these are impacting 
consumer confidence.

A lack of restrictions and further return 
to normality following a volatile and 
uncertain two years means that there 
is an opportunity for clothing and 
particularly categories which have been 
suppressed to further rebound, such 
as holiday apparel and occasionwear. 
Our ability to pivot our different brands 
into product categories to meet consumer 
demand, alongside our flexible credit 
offer and targeted increases in marketing 
investment, is key to supporting our 
overall strategy to ensure sustainable 
long-term growth.

21

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukBUSINESS MODEL

CREATING SUSTAINABLE VALUE

INPUTS

OUR RESOURCES

WHAT MAKES US DIFFERENT?

COLLEAGUES
Without our colleagues 
and their relentless energy, 
enthusiasm and passion we 
couldn’t do what we do. 

BRANDS
We operate distinct retail 
brands selling Clothing and 
Footwear and Home and Gift.

UNDERSERVED  
MARKET FOCUS

PRODUCT
Delivering product which truly 
resonates with our customers in 
perfect fitting styles.

REPUTATION
We believe we should be a 
major force for good in fashion. 
It’s a huge responsibility, and a 
purpose way beyond profit.

DISTINCT BRAND PORTFOLIO

FINANCE
Our customers can either pay us immediately or make purchases 
on credit, thereby spreading the cost and allowing them to 
budget appropriately.

GREAT PRODUCT

DIGITAL CAPABILITIES

CONVENIENCE OF FINANCIAL 
SERVICES OFFER

OUR RELATIONSHIPS

CUSTOMERS
We are proud to make 
great products which our 
customers love. We exist to 
make our customers look and 
feel amazing.

SUPPLIERS
We work collaboratively with 
our suppliers across the world 
to ensure that we can serve 
our customers by delivering 
key products and trends at the 
right time.

REGULATORS 
We work effectively with 
all our regulators to ensure 
that our customers receive 
good outcomes.

COMMUNITIES
We support the local 
communities in which we 
operate and encourage 
our colleagues to play a 
positive role within their 
local community.

FINANCING
We maintain strong relationships with supporting securitisation 
and other banking partners to ensure that the Group is 
appropriately financed.

SHAREHOLDERS
We work to deliver long-term sustainable value for our shareholders.

OUR VALUES UNDERPIN  
EVERYTHING WE DO

TOGETHER FOR  
THE CUSTOMER

DRIVEN BY  
CURIOSITY

22

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukWHAT WE DO

WE EXIST TO MAKE OUR CUSTOMERS LOOK  
AND FEEL AMAZING, AND CREATE A PLATFORM 
FOR SUSTAINABLE GROWTH

SOURCE,  
DESIGN AND 
CREATE PRODUCTS

DATA  
FEEDBACK

SELL OWN AND 
THIRD-PARTY  
BRANDS THROUGH 
INTEGRATED 
PAYMENT OPTIONS

DELIVERY 
AND 
RETURNS

EMPOWERED  
BY TRUST

MOTIVATED  
BY PACE

THE VALUE WE CREATE

FINANCIAL

£19.8M

Reinvested for long-term growth1

£22.4M

Net cash generation2

NON-FINANCIAL

42.9%

Female Executive Board representation 
(including CFO)

£100,000

Fundraising target achieved3

1 

2 

 Capital expenditure, i.e. cashflows relating 
to the purchase of intangible assets and 
property, plant and equipment.
 Net cash generated from the Group’s 
underlying operating activities. 
A reconciliation of statutory underlining 
measures to adjusted measures is included 
on p25. 

3  Fundraising target achieved with charity 

partner Maggies.

23

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukRECONCILATION OF  
STATUTORY FINANCIAL RESULTS 
TO ADJUSTED RESULTS
The	Annual	Report	and	Accounts	includes	
alternative	performance	measures	(“APMs”),	
which	are	not	defined	or	specified	under	
the	requirements	of	IFRS.	These	APMs	
are consistent with how we measure 
performance	internally	and	are	also	used	in	
assessing	performance	under	our	incentive	
plans.	Therefore,	the	Directors	believe	
that	these	APMs	provide	stakeholders	
with	additional,	useful	information	on	the	
Group’s	performance.

The	adjusted	figures	are	presented	before	the	
impact	of	exceptional	items.	Exceptional	items	
are	items	of	income	and	expenditure	which	
are one-off in nature and are material to the 
current	financial	year	or	represent	true	ups	
to	items	presented	as	exceptional	in	prior	
periods.	These	are	detailed	in	note	6.

FINANCIAL PERFORMANCE 

FINANCIAL KPIs

Our non-financial KPIs are contained in the Chief Executive Officer’s  
statement. We also use a number of financial KPIs to manage the business.  
These are shown below and will continue to be reported going forwards.

PRODUCT REVENUE

ADJUSTED EBITDA1,2

£465.6m

Change: (0.6)%

£95.0m

Change: 11.9%

FY22

FY21

£465.6m

£468.4m        

FY22

FY21

£95.0m

£84.9m        

ADJUSTED EBITDA MARGIN1,2

ADJUSTED OPERATING COSTS 
TO GROUP REVENUE1,2

13.3%

Change: 1.7ppts

FY22

FY21

13.3% 

11.6%        

36.0%

Change: (3.3)ppts

FY22

FY21

36.0% 

32.7%        

UNSECURED NET CASH1,3

ADJUSTED EPS1,2

£43.1m

Change: (46.7)%

7.69p

Change: (0.9)%

FY22

FY21

£43.1m 

£80.8m        

FY22

FY21

7.69p 

7.76p        

STATUTORY PROFIT BEFORE TAX

£19.2m

Change: 108.7%

FY22

FY21

£19.2m

£9.2m        

1	 A	full	glossary	of	Alternative	Performance	Measures	and	their	definitions	is	included	on	page	31.
2	 Refer	to	change	in	accounting	policy	prior	year	adjustment	note	32.
3  During FY22 we agreed with our banks that the securitisation facility does not need to be fully drawn and 
that	surplus	cash	can	be	used	to	repay	drawings	from	time	to	time.	FY22	excludes	accessible	amounts	
voluntarily	undrawn	against	the	securitisation	facility	of	£60.1m.

24

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukRECONCILIATION OF INCOME STATEMENT MEASURES 

52 weeks to 26 February 2022

52 weeks to 27 February 2021

Product Revenue 
Financial services Revenue 

Group Revenue
Product Cost of sales 
Financial services Cost of sales 
Group Cost of sales 
Gross profit 
Gross margin – Group
Gross margin – Product
Gross margin – Financial Services

Warehouse	&	fulfilment	
Marketing	&	production	
Other	admin	&	payroll	

Operating costs
Adjusted	operating	costs	to	Group	revenue	ratio
Adjusted EBITDA
Adjusted EBITDA margin 
Depreciation	&	amortisation
Operating Profit
Finance costs
Profit before taxation and fair value adjustment to 
financial instruments 
Fair	value	adjustments	to	financial	instruments	
Profit before taxation
Taxation
Profit for the year

Earnings per share

Exceptional 
 items 

28.7
28.7

28.7

28.7

28.7
(5.7)
23.0

Statutory
465.6
 250.1
 715.7
(267.3)
(95.5)
(362.8)
352.9
49.3%
42.6%
61.8%

(67.9)
(73.1)
(145.6)
(286.6)

(38.1)
28.2
(13.8)
14.4

4.8
19.2
(3.0)
16.2

3.53p

Adjusted
465.6
250.1
715.7
(267.3)
(95.5)
(362.8)
352.9
49.3%
42.6%
61.6%

(67.9)
(73.1)
(116.9)
(257.2)
36.0%
95.0
13.3%
(38.1)
56.9
(13.8)
43.1

4.8
47.9
(8.7)
39.2

Statutory
(Restated)1 
468.4
260.4
728.8
(265.4)
(141.0)
(406.4)
322.4
44.2%
43.3%
45.9%

(64.8)
(60.3)
(124.0)
(249.1)

(38.9)
34.4
(16.6)

17.8
(8.6)
9.2
(1.3)
7.9

7.69p

2.50p

Exceptional	
items 

1.1

1.1
1.1

10.5
10.5

11.6

11.6
(1.4)
10.2
(1.7)
8.5

Adjusted
(Restated)1
468.4
260.4
728.8
(264.3)
(141.0)
(405.3)
323.5
44.4%
43.6%
45.9%

(64.8)
(60.3)
(113.5)
(238.6)
32.7%
84.9
11.6%
(38.9)
46.0
(16.6)

29.4
(10.0)
19.4
(3.0)
	16.4	

7.76p

RECONCILIATION OF CASH AND CASH EQUIVALENTS AND BANK OVERDRAFTS TO UNSECURED 
NET CASH AND ADJUSTED NET DEBT

£m
Cash and cash equivalents 
Bank	overdrafts	
Unsecured debt
Unsecured Net Cash2

Bank	loans
Adjusted Net Debt 

FY22
43.1 
–
–
43.1 

FY21
94.9	
(14.1)
–
80.8	

(302.5)
(259.4)

(381.9)
(301.1)

RECONCILIATION OF NET MOVEMENT IN CASH AND CASH EQUIVALENTS AND BANK OVERDRAFTS 
TO NET CASH GENERATION

£m
Net	(decrease)/increase	in	cash	and	cash	equivalents	and	bank	overdraft	
Voluntary	flexible	repayment	of	securitisation	loan	
Repayment	of	unsecured	loan
Proceeds	on	issue	of	Share	Capital	
Transaction	costs	relating	to	the	issue	of	share	capital
Net cash generation 

FY22
(37.7) 
60.1 
–
– 
–
22.4 

FY21
33.3	
– 
125
(99.6)
6.1
64.9	

1	 FY21	restated	to	reflect	the	impact	of	accounting	policy	change	in	relation	to	Software	as	a	Service	including	minor	reductions	against	

the	reported	level	of	each	of	Adjusted	and	Statutory	PBT	(£0.7m)	and	to	Adjusted	EBITDA	(£1.6m)	(refer	to	note	32).

2	 FY22	excludes	accessible	amounts	voluntarily	undrawn	against	the	securitisation	facility	of	£60.1m.

25

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFINANCIAL PERFORMANCE CONTINUED

REVIEW OF THE YEAR

“ We have benefited from our flexible  
business model, responding to the continued  
market volatility and delivering a return to growth  
in strategic brands product revenue, adjusted  
EBITDA £95.0m in line with narrowed guidance 
and statutory profit before tax of £19.2m.”

Rachel Izzard 
Chief Financial 
Officer

“This was in the context of a year of 
low levels of consumer credit default, 
as our customers transitioned through 
the pandemic. 

Our continued cash generation and 
robust balance sheet means we are 
well positioned to execute on our strategy.”

REVENUE
Group	revenue	declined	1.8%	to	£715.7m,	
as	a	result	of	a	0.6%	decline	in	total	Product	
revenue	and	a	4.0%	decline	in	Financial	
Services	revenue,	each	reflecting	an	
improvement	in	trajectory	over	prior	year,	as	
shown	in	the	revenue	trends	graphs	below.

Excluding	the	impact	from	the	closure	of	
Figleaves,	underlying	product	revenue	grew	
by	4%	with	the	growth	in	strategic	brands	
offset	by	the	managed	decline	of	other	brands.	
Looking	ahead,	the	Figleaves	closure	will	no	
longer	cause	a	drag	on	revenue.

The	return	to	growth	in	strategic	brands’	
product	revenue,	up	9.9%	against	last	year,	
has	been	supported	by	our	strategic	changes	
including	the	quality	of	our	product	proposition,	
our	return	to	targeted	marketing	investment,	
and	the	flexibility	of	the	business	model.	
This has allowed us to cater for a resurgence 
in demand for Clothing and Footwear whilst 
we	have	seen	a	tempering	in	pandemic-driven	
demand	for	Home	and	Gift.	Strong	stock	and	
range	planning	allowed	customer	needs	to	be	
met,	including	during	peak	trading,	despite	the	
ongoing	supply	chain	challenges.

The	Group’s	total	active	customers	are	now	
in	year-on-year	growth	for	the	first	time	in	four	
years,	closing	up	4%	at	2.9m	as	more	people	
discover	the	N	Brown	brands.	This	positions	
us well for the future whilst we remain 
cognisant	of	the	inflationary	driven	headwinds	
on	consumer	spending.

Clothing	and	Footwear	mix	increased	during	
the	year	from	59%	of	product	revenue	in	
FY21	to	66%	in	FY22.	With	the	pivot	back	
into	Clothing	and	Footwear,	customer	returns	
rates	increased	by	4.5ppts	against	the	prior	
year.	Returns	rates	were	4.3ppts	below	
pre-pandemic	levels,	inclusive	of	both	mix	
and	underlying	like	for	like	improvement.	
We	expect	to	see	further	normalisation	of	
returns	in	H1	FY23	due	to	product	mix.

We	have	continued	to	see	over	80%	of	
product	revenue	coming	from	credit	accounts.	
The customer gross receivables book 
opened	the	year	at	8%	down	on	the	prior	
year	following	lower	retail	sales	in	FY21.	
It	ended	the	year	4.7%	down	on	prior	year	as	
new sales and low write off levels more than 
offset	higher	than	normal	repayment	rates.	
This	resulted	in	a	4%	reduction	in	Financial	
Services	revenue,	an	improving	trajectory	
versus	prior	year.

REVENUE

£m
Strategic	Brands1,2
Other	Brands1,3
Total Product revenue

Financial Services revenue
Group revenue

FY22
381.2
84.4
465.6
250.1

715.7

FY21 
(Re-presented)1
347.0
121.4
468.4

260.4
728.8

Change
9.9%
(30.5)%
(0.6)%

(4.0)%
(1.8)%

1	 FY21	split	between	Strategic	and	Other	brands	has	been	re-presented	to	correctly	allocate	bad	debt	

relief.	There	is	no	impact	on	Total	product	revenue	or	Group	revenue.
2	 JD	Williams,	Simply	Be,	Ambrose	Wilson,	Jacamo	and	Home	Essentials.
3	 Other	brands	are	Fashion	World,	Marisota,	Oxendales	and	Premier	Man.	High	&	Mighty, 

House	of	Bath	and	Figleaves	were	closed	in	FY21.

FY21 AND FY22 REVENUE TRENDS

STRATEGIC
BRANDS

PRODUCT

9.9%

-6.9%

FY22 v FY21

FY21 v FY20

-0.6%

FY22 v FY21

-14.4%

FY21 v FY20

PRODUCT MIX

Clothing and footwear

FY22

FY21

FY20

26

Home

TOTAL 100%

66%

59%

71%

34%

41%

29%

FINANCIAL 
SERVICES

-4.0%

FY22 v FY21

-10.4%

FY21 v FY20

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
At	the	end	of	FY21,	the	forward	
macroeconomic indicators were suggesting 
an increase in the level of customer defaults 
compared	to	the	decrease	we	have	
subsequently	experienced.	Of	the	£15.4m	
additional	IFRS	9	provision	made	at	the	end	
of	FY21,	£13.7m	was	released	in	the	year.	
During the year we have seen abnormally 
low	write	off	levels,	net	of	recoveries	£14.2m	
lower	than	prior	year.	At	the	end	of	FY22,	
in	assessing	future	expected	credit	losses	
considering	the	macro	inflationary	risk	on	
consumers,	we	have	set	aside	an	additional	
provision	of	£5.8m.	We	expect	Financial	
Services gross margin to normalise to a 
low	to	mid	50s	percent	range.

ADJUSTED GROSS PROFIT
The	Group’s	adjusted	gross	profit	margin	was	
higher	at	49.3%,	compared	to	44.4%	in	FY21.

Product	gross	margin	declined	1.0ppts	to	
42.6%	primarily	as	a	result	of	inflationary	
pressures	in	freight	rates	and	a	high	level	
of	discounting	due	to	the	competitive	and	
promotional	environment.	The	pressures	on	
Product	gross	margin	were	partially	offset	
by growth in the higher margin Clothing and 
Footwear	category	and	price	increases	which	
were	made	to	partially	mitigate	the	impact	
of	freight	rates.	We	also	entered	into	FX	
contracts	to	hedge	against	US	Dollar	spend	
as	described	in	Note	19.

Financial	Services	gross	margin	was	61.8%	
in	FY22,	15.9ppts	higher	than	FY21,	and	
c10ppts	higher	than	normalised	levels.	
This	was	a	result	of	unprecedented	conditions	
within	the	consumer	credit	market,	with	
government	support	during	the	first	part	
of	the	Covid-19	pandemic	resulting	in	high	
repayment	rates,	low	arrears	rates,	and	
consequently	a	net	reduction	in	the	IFRS	9	
bad	debt	provision	compared	to	the	position	
last	year.

ADJUSTED GROSS PROFIT1

£m
Product	gross	profit
Product	gross	margin	%
Financial	services	gross	profit
Financial	services	gross	margin	%
Adjusted	Group	gross	profit1

Adjusted Group gross profit margin

FY22
198.3
42.6%
154.6
61.8%
352.9
49.3%

FY21 
204.1
43.6%
119.4
45.9%
323.5
44.4%

Change
(2.8)%
(1.0)ppts
29.5%
15.9ppts
(9.1)%
4.9ppts

1	 A	reconciliation	of	statutory	measures	to	adjusted	measures	is	included	on	page	25.	A	full	glossary	of	

Alternative	Performance	Measures	and	their	definitions	is	included	on	page	31.

OPERATING COSTS
At	the	start	of	the	pandemic	in	early	FY21,	we	
took	rapid	action	to	significantly	reduce	costs.	
Marketing	expenditure	was	reduced	through	
both	efficiencies	and	temporary	reduction	in	
brand	marketing.	Conversely,	in	FY22,	we	
saw increases in the cost base as we invested 
in	targeted	marketing	to	support	our	strategic	
brands	and	reach	a	broader	set	of	customers.	
As a result we have seen an increase in 
adjusted	operating	costs	of	8.1%	against	the	
prior	year.	Statutory	operating	costs	including	
exceptional	items	increased	by	15.1%.

Marketing	costs	increased	by	21.2%	year	
on	year	to	£73.1m,	reflecting	a	return	to	
investing in this area following the immediate 
and	sharp	reduction	in	marketing	spend	
in	FY21.	The	FY22	spend	includes	a	£6m	
increase in above-the-line activity to drive 
brand	awareness	on	strategic	brands.	
Our	new	in-house	photographic	studio,	which	
drives	improvements	in	how	our	brands	are	
presented,	has	also	driven	cost	efficiencies	in	
the	year.	FY22	marketing	costs	were	46.3%	
below	the	pre	Covid-19	pandemic	level	in	
FY20	of	£136.0m.

Across	warehouse	and	fulfilment,	and	admin	
and	payroll,	we	have	annualised	against	an	
FY21	credit	of	c.£3.8m	in	furlough	support	
from the Government which allowed us to 
preserve	a	significant	number	of	jobs	for	our	
colleagues and work through the challenges 
that	Covid-19	presented	for	our	business.	

ADJUSTED OPERATING COSTS TO 
GROUP REVENUE1,2

36.0%

FY22

FY212

FY20

FY19

FY18

36.0%

32.7%   

39.8%

40%

42%

1  A reconciliation of statutory measures to 

adjusted	measures	is	included	on	page	25.	
A full glossary of Alternative Performance 
Measures	and	their	definitions	is	included	
on	page	31.

2	 Refer	to	change	in	accounting	policy	prior	

year	adjustment	note	32.

27

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFINANCIAL PERFORMANCE CONTINUED

EXCEPTIONAL ITEMS 
The	Group	is	involved	in	a	legal	dispute	with	
Allianz.	More	details	of	the	Allianz	claim	and	
the JDW counterclaims and defence are set 
out	in	note	22.	The	eventual	financial	outcome	
of	the	dispute	is	highly	uncertain	for	both	
parties.	We	believe	that	it	remains	in	the	best	
interest	for	the	parties	to	settle	the	dispute	and	
an	accounting	provision	of	£28m	has	been	
made	to	cover	settlement,	or	award	at	trial,	
plus	future	legal	costs.

The	Group	has	now	reached	agreement	with	
HMRC over a number of historical VAT and 
other	tax	matters,	and	the	release	of	£1.2m	in	
the	period	relates	to	opening	provisions	that	
are	no	longer	required.

Warehouse	and	fulfilment	costs	were	4.8%	
higher	year	on	year,	due	to	6%	in	items	
shipped	to	drive	product	revenue	of	-1%	
including	through	an	increase	in	returns	rates.

Admin	and	payroll	costs	increased	by	3.0%,	
driven	predominantly	by	annualising	against	
the	Covid-19	actions	taken	in	the	prior	
year.	As	accounting	standards	and	delivery	
methods	develop,	a	proportionally	higher	level	
of	investment	is	being	expensed	rather	than	
capitalised.	We	have	continued	to	seek	further	
cost	efficiencies	including	achieving	savings	
within	our	contact	centre	approach	and	
property	estate	during	the	year.

Overall,	adjusted	operating	costs	as	a	
percentage	of	Group	revenue	increased	from	
32.7%	in	FY21	to	36.0%	in	FY22	but	remains	
significantly	below	pre	Covid-19	pandemic	
levels.	We	expect	this	ratio	to	increase	in	FY23	
through	inflationary	increases	in	the	cost	base	
and	maintaining	strategic	brand	investment.	
We	will	action	pricing	increases	in	response	
to	the	higher	cost	environment.

PROFIT AND EARNINGS 
PER SHARE 
Driven	by	the	growth	in	gross	profit,	adjusted	
EBITDA	increased	by	£10.1m	to	£95.0m	and	
adjusted	EBITDA	margin	increased	by	1.7ppts	
to	13.3%.

Depreciation	and	amortisation	was	£38.1m,	
slightly	below	the	£38.9m	in	the	prior	year.	
The	prior	year	has	been	restated	to	reflect	
the	non-cash	impact	of	accounting	policy	
changes in relation to Software as a Service 
(see	Note	32).	

Statutory	operating	profit	decreased	by	
£6.2m	over	prior	year	to	£28.2m	reflecting	the	
increase	in	Adjusted	EBITDA	and	the	higher	
exceptional	items.

Net	finance	costs	were	£13.8m,	a	decrease	of	
£2.8m	compared	to	last	year	primarily	driven	
by the lower net debt and enabled by the 
newly	introduced	flexibility	to	voluntarily	under-
draw	on	the	securitisation	facility.	The	Group	
has	also	limited	its	exposure	to	interest	rate	
movements through entering into interest rate 
hedging,	as	described	in	Note	19.

Adjusted	profit	before	tax	was	£43.1m,	up	
£13.7m	year	on	year	(FY21	restated:	£29.4m)
as	a	result	of	higher	gross	profit,	and	reduced	
depreciation	and	amortisation.

ADJUSTED OPERATING COSTS1,2

£m
Warehouse	and	fulfilment	costs
Marketing	and	production	costs
Admin	and	payroll	costs
Adjusted operating costs1
Adjusted operating costs1 as a % of Group Revenue

FY22
(67.9)
(73.1)
(116.9)
(257.9)
36.0%

FY212
(64.8)
(60.3)
(113.5)
(238.6)
32.7%

Change
(4.8)%
(21.2)%
(3.0)%
(8.1)%
(3.3)ppts

1	 A	reconciliation	of	statutory	measures	to	adjusted	measures	is	included	on	page	25. 

A	full	glossary	of	Alternative	Performance	Measures	and	their	definitions	is	included	on	page	31.

2	 Refer	to	change	in	accounting	policy	prior	year	adjustment	note	32.

EXCEPTIONAL ITEMS

£m
Allianz litigation
Tax	matters
Strategic change
Other legacy matters
Items charged to profit before tax

28

FY22
29.8
(1.2)
(0.1)
0.2
28.7

FY21 
1.1
1.0
7.9
0.2
10.2

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukStatutory	profit	before	tax	was	£19.2m,	up	
£10.0m	year	on	year	(FY21	restated:	£9.2m)	
which	includes	a	£13.4m	improvement	in	fair	
value	adjustments	to	financial	instruments.	
In	FY21,	sterling	weakened	through	the	year	
resulting in a mark to market loss on our 
US$	hedges	of	£10.0m,	we	also	proactively	
settled certain derivatives that were no longer 
required	due	to	the	sharp	decline	in	product	
purchases	at	the	onset	of	the	pandemic,	
realising	an	exceptional	gain	of	£1.4m.	
In	FY22,	conversely,	sterling	strengthened	
resulting	in	a	mark	to	market	gain	of	£4.8m.

The	taxation	charge	for	the	period	is	based	
on	the	underlying	estimated	effective	tax	
rate	for	the	full	year	of	16%.	The	effective	
taxation	charge	for	the	year	is	lower	than	
the	corporation	tax	rate	of	19%	as	the	
Group	expects	to	take	advantage	of	Super	
Deductions	on	qualifying	fixed	assets,	the	
benefit	of	which	is	partially	offset	by	the	
effects	of	an	increase	in	deferred	tax	to	25%.	
Further	tax	analysis	is	contained	in	note	9.

Statutory	earnings	per	share	increased	
to	3.53p	(FY21	restated:	2.50p).	
Adjusted	earnings	per	share	decreased	to	
7.69p	(FY21	restated:	7.76p).	This	reduction	is	
inclusive	of	the	46%	increase	in	the	weighted	
average number of shares following the equity 
raise	in	December	2020.	Further	details	can	
be	found	in	note	11	on	p125.

FINANCIAL SERVICES CUSTOMER 
RECEIVABLES AND IMPAIRMENT 
Gross customer trade receivables at year 
end	reduced	by	4.7%	to	£577.2m,	with	the	
level of contraction reducing through the 
year.	This	reflected	a	combination	of	current	
year credit sales and low levels of write 
offs,	offset	by	higher	than	normal	levels	of	
customer	repayments.

As	covered	in	the	gross	margin	commentary,	
we	saw	unprecedented	conditions	within	the	
consumer	credit	market,	resulting	in	low	levels	
of	arrears,	particularly	in	H1,	then	a	degree	
of normalisation through H2 with year end 
arrears	increasing	by	0.5ppts	to	8.4%	as	the	
Government	pandemic	support	was	removed.

The	IFRS9	bad	debt	provision	to	gross	
receivable balance ratio has reduced to 
11.9%	from	14.1%	in	FY21.	The	FY21	level	
was	inclusive	of	£15.4m	(2.5ppts)	to	cover	
future	Covid-19	default	risks.	Of	this,	£1.6m	
was	utilised	and	£13.7m	was	not	required	
and	released	in	the	year.	The	FY22	provision	
ratio	includes	a	£5.8m	(1.0ppts)	provision	for	
the	new	macro	risk	of	inflationary	pressures.	
The	FY22	ratio	of	11.9%	therefore	remains	
above	the	pre	Covid-19	level	reported	in	
FY20	(10.9%).

FUNDING AND TOTAL 
ACCESSIBLE LIQUIDITY (“TAL”) 
During	the	year,	we	right-sized	the	
securitisation facility to £400m to better 
reflect	the	size	of	the	debtor	book	and	reduce	
ongoing	fees,	and	introduced	flexibility	in	the	
levels of drawdown to deliver greater balance 
sheet	efficiency	and	interest	savings.	We	now	
have	the	following	arrangements	in	place	with	
our	lenders:

A	£400m	securitisation	facility	(FY21:	£500m)	
committed	until	December	2024,	extended	
from	December	2023,	drawings	on	which	
are	linked	to	prevailing	levels	of	eligible	
receivables	but	with	flexibility	around	the	level	
which	the	Company	chooses	to	draw;

A RCF of £100m committed until December 
2023,	which	was	fully	undrawn	at	the	year	
end;	and

An	overdraft	facility	of	£12.5m	which	is	subject	
to	an	annual	review	every	July,	which	was	fully	
undrawn	at	the	year	end.

At	the	end	of	FY22	the	Group	had	TAL	of	
£212.1m	(FY21:	£184.8m),	comprising	£43.1m	
of	cash,	net	of	restricted	cash	of	£3.6m,	
£60.1m	voluntarily	undrawn	against	the	
securitisation	facility,	the	fully	undrawn	RCF	
of	£100m	and	overdraft	facility	of	£12.5m.

FINANCIAL SERVICES CUSTOMER RECEIVABLES AND IMPAIRMENT

£m
Gross customer loan balances 
IFRS	9	provision	
			Normal	account	provisions
			Payment	arrangement	provisions	
			Inflationary/Covid-19	impacts	
IFRS 9 provision ratio
Net Customer Loan Balances 

FY22
577.2
(68.7)
(58.1)
(4.8)
(5.8)
11.9%
508.5

FY21 
605.8
(85.2)
(60.9)
(8.8)
(15.4)
14.1%
520.6

Change
(4.7)%
(19.3)%
-	ppts
+0.6ppts
+1.5ppts
+2.2ppts
(2.4)%

The	profit	and	loss	net	impairment	charge	for	FY22	was	£94.4m,	£44.7m	lower	than	last	year	
due	to	the	benefit	from	annualising	against	the	Covid-19	model	overlay,	the	release	of	Covid-19	
provisions	not	utilised	or	required	in	the	year	and	lower	write-offs	in	FY22,	as	shown	below.

£m

FY21 net impairment charge
Under	IFRS	9,	in	FY21	we	provided	an	extra	£15.4m	for	expected	future	
credit	losses	as	a	result	of	the	economic	impacts	of	Covid-19
Release	of	FY21	provisions	not	required
Under	IFRS	9,	in	FY22	we	have	provided	an	extra	£5.8m	for	expected	
future	credit	losses	driven	by	inflationary	pressures
Lower	write-offs	net	of	recoveries	than	prior	year
Lower customer receivables
Model	refinements	and	other	adjustments
FY22 net impairment charge

139.1
(15.4)

(13.7)
5.8

(14.2)
(4.3)
(2.9)
94.4 

29

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFINANCIAL PERFORMANCE CONTINUED

Following	a	significant	reduction	in	net	debt	in	
the	prior	year,	this	was	further	reduced	during	
the year through cash generation and the 
reduction	in	the	debtor	book.

Adjusted	net	debt	decreased	by	£41.7m	in	the	
year,	to	£259.4m	(FY21:	£301.1m).	This	is	the	
net	amount	of	£43.1m	of	cash	and	£302.5m	of	
debt drawn against the securitisation funding 
facility which is backed by eligible customer 
receivables.	The	£508.5m	net	customer	loan	
book	significantly	exceeds	this	adjusted	net	
debt	figure.

DIVIDEND AND CAPITAL 
ALLOCATION
We	have	a	clear	set	of	investment	plans	and	
a	number	of	competing	demands	on	our	
cash	resources.	Nevertheless,	the	Directors	
recognise	that	dividends	are	an	important	
part	of	shareholders’	returns	and	the	Board	
will consider the reintroduction of a dividend 
in	FY23.

PENSION SCHEME
The	Group’s	defined	benefit	pension	
scheme	had	a	surplus	of	£37.4m	at	year	
end,	which	ha	increased	over	the	prior	year	
(FY21:	£25.5m).	This	reflects	an	actuarial	gain	
on the scheme liabilities due to an increase 
in	both	the	discount	rate,	reflecting	higher	
corporate	bond	yields,	and	an	increase	in	
future	inflation	assumptions.	The	assets	have	
increased	due	to	the	continued	payment	of	
the	employer	contributions	and	improved	
investment	returns.

CASH FLOW AND INVENTORY
Net	cash	decreased	in	the	year	by	£37.7m	
compared	to	an	increase	of	£158.4m	in	the	
prior	year.	Excluding	voluntary	repayment	of	
the	securitisation	facility	of	£60.1m	this	year	
and	the	£93.5m	equity	raise	net	proceeds	
in	the	prior	year,	net	cash	generated	from	
operations	was	£22.4m	(FY21:	£64.9m).	
This	represents	continued	strong	cash	
generation	in	the	year,	annualising	against	the	
onset	of	Covid-19,	when	cash	was	particularly	
tightly	managed.

Capital	expenditure	of	£19.8m	(FY21:	£18.4m)	
was	consistent	with	last	year’s	level	and	
we	expect	strategic	investment	to	step-up	
in	FY23.

Net	inventory	levels	at	the	year	end	were	up	
12.4%,	to	£87.3m	(FY21:	£77.7m).	This	reflects	
normalisation	following	the	significant	
reduction	which	took	place	in	the	prior	year	as	
well	as	the	significant	increase	in	freight	rates	
which	increased	the	landed	cost	of	our	stock.	
We	have	entered	FY23	with	what	we	consider	
to	be	an	appropriate	level	of	inventory,	with	
the	product	mix	focused	on	new	season	stock	
which	has	increased	by	approximately	£17m,	
whilst	last	and	previous	season	stock	has	
reduced	by	approximately	£9m.

ADJUSTED NET DEBT 
Unsecured	net	cash	/	(debt),	which	is	
defined	as	the	amount	drawn	on	the	Group’s	
unsecured borrowing facilities less cash 
balances,	closed	the	year	with	unsecured	
net	cash	of	£43.1m	(FY21:	unsecured	net	
cash	£80.8m).	The	reduction	over	the	prior	
year	reflects	the	voluntary	repayment	of	
£60.1m	on	the	securitisation	funding	facility	
to	deliver	greater	balance	sheet	efficiency	
and	interest	savings.

FINANCIAL RISK MANAGEMENT 
AND PROCESSES
We	continue	to	make	progress	on	our	
Financial	Risk	Management	capability	through	
our	Finance	Risk	Management	Committee.	
During	the	year,	we	also	improved	our	
financial	processes	and	controls.	Due	to	the	
longstanding	legacy	systems	and	processes	
across	the	Group,	we	are	targeting	further	
improvements	in	documentation,	clarity	on	
specific	key	controls,	and	overall	process	level	
controls to reduce the reliance on detective 
management	level	controls.	This	feeds	into	the	
Audit	and	Risk	Committee	focus	on	improving	
controls	described	on	p69.	Examples	of	
improvements	already	deployed	include	the	
introduction	of	interest	rate	hedging	policy	
which	has	significantly	reduced	our	exposure	
to	future	interest	rate	changes,	as	well	as	
practical	enhancements	to	our	supplier	
statement	reconciliations.	

With	the	updated	IFRIC	guidance	issued	
on	accounting	for	SAAS,	we	performed	an	
in-depth	review	of	our	historic	technology	
investment	spend.	This	resulted	in	a	prior	
year	adjustment	due	to	the	change	in	
accounting	policy	as	disclosed	in	note	19.	
This	change	in	accounting	policy	combined	
with our increasing use of agile technology 
development	is	likely	to	result	in	a	greater	
proportion	of	or	investment	spend	being	
charged	to	operating	expenses	versus	
historically	what	would	have	been	capitalised	
as	an	intangible	asset.

During the year we welcomed a letter from 
the	Corporate	Reporting	Review	team	of	the	
FRC	in	relation	to	the	Group’s	FY21	Annual	
Report	and	Accounts,	referenced	in	full	in	the	
Audit	and	Risk	Committee	report	on	p68	.	
This	provided	helpful	feedback.	No	substantial	
issues	were	identified,	and	recommendations	
on	improvements	in	disclosures	have	been	
incorporated	in	this	Annual	Report.

NET CASH GENERATION

£m
Adjusted	EBITDA	
Inventory	working	capital	movement
Other	working	capital	and	operating	cashflows	
Customer	loan	book	IFRS	9	provision	movement
Cash flow adjusted for working capital 
Exceptional	items	
Capital	investing	activities
Non-operating	tax	and	treasury	
Interest	paid
Non-operational cash outflows
Gross	customer	loan	book	repayments	
Decrease in securitisation debt in line with customer loan book 
Net cash inflow from the customer loan book
Net cash generation

30

FY22
95.0
(9.6)
(5.3)
(16.5)
63.6
(9.8)
(19.8)
(7.2)
(13.8)
(50.6)
28.6
(19.3)
9.4
22.4

FY21
(Restated)1
84.9
17.0
2.5
13.5
117.9
(16.4)
(18.4)
(12.4)
(19.0)
(66.2)
51.0
(37.8)
13.2
64.9

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukAPM GLOSSARY
The	Annual	Report	and	Accounts	includes	alternative	performance	measures	(“APMs”),	which	are	not	defined	or	specified	under	the	requirements	
of	IFRS.	These	APMs	are	consistent	with	how	the	Group	measures	performance	internally	and	are	also	used	in	assessing	performance	under
the	Group’s	incentive	plans.	Therefore,	the	Directors	believe	that	these	APMs	provide	stakeholders	with	additional,	useful	information	on	the	
Group’s	performance.

ALTERNATIVE PERFORMANCE MEASURE

DEFINITION

Adjusted gross profit

Gross	profit	excluding	exceptional	items.	

Adjusted gross profit margin

Adjusted	gross	profit	as	a	percentage	of	Group	Revenue.

Adjusted EBITDA

Adjusted EBITDA margin

Adjusted profit before tax

Adjusted profit  
before tax margin

Net Cash generation

Adjusted operating costs

Adjusted operating costs  
to Group revenue ratio

Adjusted net debt

Net debt

Unsecured net cash / debt

Total Accessible Liquidity

Adjusted Earnings Per Share

Operating	profit,	excluding	exceptional	items,	with	depreciation	and	amortisation	
added	back.	

Adjusted	EBITDA	as	a	percentage	of	Group	revenue.	

Profit	before	tax,	excluding	exceptionals	items	and	fair	value	movement	on	
financial	instruments.

Profit	before	tax,	excluding	exceptional	items	and	fair	value	movement	on	financial	
instruments,	expressed	as	a	percentage	of	Group	Revenue.

Net	cash	generated	from	the	Group’s	underlying	operating	activities.	

Operating	costs	less	depreciation,	amortisation	and	exceptional	items.	

Operating	costs	less	depreciation,	amortisation	and	exceptional	items	as	a	
percentage	of	Group	revenue.	

Total	liabilities	from	financing	activities	less	cash,	excluding	lease	liabilities.	

Total	liabilities	from	financing	activities	less	cash.

Amount	drawn	on	the	Group’s	unsecured	debt	facilities	less	cash	balances.	
This	measure	is	used	to	calculate	the	Group’s	leverage	ratio,	a	key	debt	
covenant	measure.

Total	cash	and	cash	equivalents,	less	restricted	amounts,	and	available	headroom	on	
secured	and	unsecured	debt	facilities.

Adjusted	earnings	per	share	based	on	earnings	before	exceptional	items	and	fair	value	
adjustments,	which	are	those	items	that	do	not	form	part	of	the	recurring	operational	
activities	of	the	Group.	These	are	calculated	in	note	11.	

The	reconciliation	of	the	statutory	measures	to	adjusted	measures	is	included	in	the	CFO	report	on	page	25.

31

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk	
RISK MANAGEMENT

PROTECTING THE INTEGRITY OF OUR BUSINESS STRATEGY

ENTERPRISE RISK MANAGEMENT FRAMEWORK 
During the year, we continued to enhance our 
risk management practices and to strengthen 
the N Brown Enterprise Risk Management 
Framework (“RMF”). The RMF enables 
us to maintain robust governance over risk 
management activities across the business 
to underpin a standardised approach to 
managing risks. 

In the first half of the year, the RMF was 
delivered by a project team before we 
transitioned to a dedicated Second Line 
team that will continue to work with the 
business to develop and embed risk 
management excellence. 

RISK  
STRATEGY AND 
GOVERNANCE

RISK APPETITE

Statements

Metrics

Reporting

RISK MANAGEMENT PROCESS

Identify  
and Assess

Manage

Monitor  
and Report

Principal Risks, Internal 
& External threats and 
5x5 Matrix

Treat, Transfer,  
Accept and Avoid

Key Control testing, Functional 
Management Reporting and 
Operating Board Reporting

SKILLS AND 
CAPABILITIES

RESOURCES

RISK  
CULTURE

POLICIES, STANDARDS AND PROCEDURES

RISK IDENTIFICATION  
AND ASSESSMENT
We have identified a number of Principal Risk 
Categories with the potential to impact on our 
performance and delivery of our strategy. 

Our risk categories – which are listed on p33 – 
are all supported by policies, appetite metrics 
and key risk indicators.

The Board of Directors maintains a 
continuous process for identifying, evaluating 
and managing risk as part of its overall 
responsibility for maintaining internal controls 
and the RMF. This process is intended to 
provide reasonable assurance regarding 
compliance with laws and regulations as well 
as commercial and operational risks. 

Informed by risk assessments at business 
unit level, Board-level risk assessment 
cycles are completed during the year to help 
review and identify existing and emerging 
risks. Outputs are reported to the Audit and 
Risk Committee. 

In setting strategy, the Board considers 
Environmental, Social and Governance 
(“ESG”) factors, drivers and impacts on the 
health and sustainability of the business. 
The Group recognises this as an emerging 
risk, particularly in the short-medium term, our  
approach to monitoring and managing this is 
outlined in our SUSTAIN section.

The broad aim of our risk strategy is to deliver 
long-term sustainable business management. 
Our RMF has been established to provide an 
overview of strategic risk and incorporates 
assessments of risks that have the potential 
to create ESG exposures. These are reported 
through the governance framework and 
managed accordingly. 

The Principal Risk Categories are detailed 
on p34-37. 

Control enhancements are identified 
routinely and on a continuous basis as we 
test controls, review operational issues and 
perform assurance activities. The Group 
recognises that no system of controls can 

provide absolute assurance against material 
misstatement, loss or failure to meet its 
business objectives.

INTEGRATED ASSURANCE 
We have continued to invest in risk 
management capability and capacity across 
the three lines of defence: 

1st Line: Takes and manages risks. 
Understands and assesses risks and 
implements appropriate, effective controls 
to ensure risks remain within appetite. 
This results in a well-managed and 
compliant business.

2nd Line: Designs, facilitates and monitors the 
implementation of effective risk management 
practices throughout the organisation, assisting 
risk owners in defining target risk exposure and 
providing adequate risk reporting. 

3rd Line: Provides independent assurance 
of the Group’s internal control environment. 
Reviews the key controls within operational 
processes and the risk management 

32

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukRISK MANAGEMENT TEAM

N BROWN GROUP PLC BOARD

Owns the Risk Management Framework 

  BOARD AND COMMITTEES’ 
DIVISION OF 
RESPONSIBILITIES

62

AUDIT AND RISK COMMITTEE AND FSB BOARD COMMITTEE 

Board sub-committees responsible for risk oversight 

Establish and monitor risk appetite on behalf of the Board 

FSB has specific responsibility for identifying and assessing risk to the Financial Services business

AUDIT AND RISK  
COMMITTEE REPORT

68

EXECUTIVE BOARD (JD WILLIAMS & CO LTD, FRN 133618)  
RETAIL OPERATING COMMITTEE AND FINANCIAL SERVICES OPERATING COMMITTEE 

Responsible for oversight of risk management across the business 

FCA regulated entity - SMF’s oversee, challenge and assure their responsibilities

Sub committees – mechanism by which SMF’s oversee, challenge and assure

RETAIL AND FINANCIAL SERVICES

RISK MANAGEMENT TEAM 

FIRST LINE OF DEFENCE 

SECOND LINE OF DEFENCE

Responsible for taking and managing risk 

Facilitates effective implementation and oversight of RMF

Provides second-line assurance 

 Reports to the Executive Board, Audit and Risk Committee and 
Financial Services Board Committee 

GROUP INTERNAL AUDIT

THIRD LINE OF DEFENCE 

Provides 3rd line assurance 

Reports to the Audit and Risk Committee

SEE MORE ABOUT OUR 
GROUP INTERNAL AUDIT

70

framework. Looks to confirm that effective 
governance is in place to manage the 
Group’s risks. 

Outputs from assurance activities 
are reported through the Group’s 
governance structure. 

RISK APPETITE 
Risk appetite defines the level of risk 
that the Group is prepared to accept in 
pursuit of strategic objectives and aims 
to determine guardrails within which the 
Board expects management to operate. 
Risk appetite formalisation is an iterative 
process and needs be refreshed at least 
annually to reflect changes in our internal and 
external environment. 

The Group’s appetite for risk is defined with 
reference to the expectations of the Board 
regarding both commercial opportunity and 
internal control and is used to inform the 
prioritisation of our annual Internal Audit plan. 

Appetite levels and statements are contained 
within the Group’s Risk Policies alongside the 
requirements for the management of each of 
those risks. 

The Board accepts that, in order to achieve 
its strategic objectives and generate suitable 
returns for shareholders, it must accept and 
manage a certain level of risk. Risk appetite is 
set across the principal risk categories through 
high-level risk statements underpinned 
by detailed Key Risk Indicators, which are 
regularly reported to the Board. The resulting 
assessment of risk appetite shows higher 
appetite in categories such as Strategic 
Risk and Change Risk to enable growth and 
business development balanced by lower 
appetite in categories such as Regulatory Risk 
and Financial Crime, reflecting the Group’s 
responsibilities as a regulated entity. 

Executive Management determines the 
Group’s risk appetite statements and tolerance 
levels for key risk appetite themes across the 
Group. The Board is responsible for approving 

the proposed risk appetite in line with its 
expectations on risk taking.

Individual functional leadership teams and 
colleagues are expected to operate within 
the risk appetite boundaries approved by the 
Board and to escalate any exceptions via KRI 
reporting. The formalisation of risk appetite 
allows the Board and Executive Management 
team to: 

Better formulate and communicate a clear 
Board-level direction on acceptable levels 
of risk. 

Implement a mechanism to monitor risk areas 
that require senior management and Board 
attention (through key Board-level metrics) 
and associated actions to address them. 

Provide guidance for management teams 
to make appropriate risk-informed decisions 
within tolerances set by the Board. 

Provide a sound basis for Board assertions 
around the consideration of risk appetite. 

33

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukPRINCIPAL RISKS AND UNCERTAINTIES

IDENTIFYING, EVALUATING AND MANAGING OUR RISKS

STRATEGIC RISK

The risk that incorrect planning assumptions 
or management information result in 
incorrect decisions or that management fail 
to make decisions in light of changes to the 
external environment. 

RISK TRAJECTORY

BUSINESS RESILIENCE

Business Resilience – The risk of a lack of 
resilience in the delivery of critical services 
and processes used to manage the business 
through significant business disruption.

RISK TRAJECTORY

TECHNOLOGY

The risk that we fail to ensure the ongoing 
integrity, performance and availability of the 
IT estate.

RISK TRAJECTORY

RISK MOVEMENT
Over the course of the last year as restrictions 
imposed during the pandemic have been 
removed, we have been able to observe 
customer behaviour and validate our 
strategic direction. Customer response to 
our product offering and strategic brands has 
been positive.

In recent months inflationary increases 
have started to put financial pressure on 
our customers. In such a volatile external 
environment, whilst we are committed to 
our strategy we recognise the risk level 
is increasing. 

KEY CONTROLS AND 
MITIGATING FACTORS
We continue to monitor closely the reaction 
of our customers to our brand and product 
changes and engage with external experts to 
validate our direction. 

The Board is drawn from a wide variety 
of disciplines and has great experience 
in strategic change and continue to 
rigorously test our strategy as we 
transform our business.

RISK MOVEMENT
The business continues to respond well to 
continuity issues such as disruptions to the 
supply chain caused by the continued impacts 
of the pandemic. 

KEY CONTROLS AND 
MITIGATING FACTORS
We refresh our business resilience plans 
and objectives throughout the year on a 
rolling cycle.

We are improving the control environment 
within this area.

RISK MOVEMENT
We have undertaken a comprehensive review 
of our tech capabilities vs. our emerging 
strategic direction in order to understand the 
future needs of the business.

We have continued to embed and improve 
our agile delivery capability and secure 
development processes during the year.

We have upgraded our backup technology  
infrastructure to enable faster backups to 
the cloud.

The business is on track regarding regulatory 
“Operational Resilience” requirements.

KEY CONTROLS AND 
MITIGATING FACTORS
A programme of key control redesign 
is ongoing.

Core components of end to end service 
management have been implemented and 
are used within the business.

Key skills areas within the technology function 
have been enhanced.

A comprehensive technology roadmap has 
been developed to ensure investment is in 
place to enable our strategic direction.

RISK TRAJECTORY 
CURRENT TRAJECTORY OF RESIDUAL RISK

REDUCING

STABLE

INCREASING

34

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINFORMATION SECURITY 

The risk of malicious or accidental disclosure, 
loss, amendment or corruption of data. 
The risk of a successful cyber-attack 
prevents access to systems or resources. 

RISK MOVEMENT
The current geopolitical climate has increased 
the cybersecurity risk across industry. There is 
potential for increased ransomware activity. 

RISK TRAJECTORY

Whilst the inherent risk has increased, there 
has been substantial enhancements to the 
control environment over the course of the 
year, and so we assess the risk level as stable.

KEY CONTROLS AND 
MITIGATING FACTORS
Significant activity has occurred to ensure that 
the number of vulnerabilities across the estate 
is managed. 

Both protection and external defences 
have been strengthened and are 
continuously monitored.

The cyber team has been strengthened and 
continues to enhance our controls in response 
to the current geopolitical situation.

Access and identity management processes 
are being strengthened.

CHANGE EXECUTION

The risk that we fail to deliver change 
effectively and do not deliver on 
strategic objectives.

RISK TRAJECTORY

FINANCIAL CRIME

The risk that financial crime is attempted or 
perpetrated against or by the Group or that 
the Group fails to make legal and regulatory 
obligations in relation to financial crime. 

RISK TRAJECTORY

DATA

The risk of failing to appropriately manage, 
maintain and ensure appropriate use of data.

RISK TRAJECTORY

RISK MOVEMENT
We have a clear Group strategy and continue 
to execute on that strategy. This will require 
significant change to many aspects of our 
business to become the digital retailer we 
aspire to be. These changes will involve 
different ways of organising, more agile ways 
of working and some significant tech delivery 
streams. Whilst we are enhancing our controls 
and approaches, the level of change we are 
undertaking increases the risk.

KEY CONTROLS AND 
MITIGATING FACTORS

The scope of application of agile 
methodologies is being extended across 
the Group.

The end to end change process is being 
enhanced to provide greater rigour.

Improved non-functional and service 
acceptance criteria have been implemented 
to control change.

RISK MOVEMENT
The Group is lower risk for money-laundering 
due to its product offering.

The extended supply chain exposes the 
Group to modern slavery, bribery and 
ESG risks.

The geopolitical environment has increased 
the risk of certain types of financial crime.

Following an external review of Financial 
Crime Controls in 2021 all significant 
enhancements have been implemented.

KEY CONTROLS AND 
MITIGATING FACTORS
Annual Financial Crime risk assessments 
are performed.

Comprehensive know your customer checks 
and transaction monitoring is in place.

Supplier screening and monitoring on 
an ongoing basis has been enhanced. 
This is now integrated into the supplier 
onboarding process.

RISK MOVEMENT
The external environment is relatively 
stable, excluding the geopolitical situation 
referenced above.

Data is a core asset for the Company and 
management and governance of data will 
need to evolve as data use cases change.

KEY CONTROLS AND 
MITIGATING FACTORS
Appropriate fair processing notices and 
transparency with customers regarding 
data usage.

Dedicated Data governance team who run 
advisory sessions; perform DPIAs and advise 
on regulatory matters. 

35

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukPRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

IDENTIFYING, EVALUATING AND MANAGING RISKS 
FACING THE GROUP CONTINUED

SUPPLIER AND OUTSOURCING

The risk we fail to appropriately select and 
manage suppliers, with particular focus on 
continuity, reputational and ESG obligations. 

RISK TRAJECTORY

RISK MOVEMENT
We have a broad supply base across 
the world which creates resilience and 
cost advantages.

KEY CONTROLS AND 
MITIGATING FACTORS
Category plans are signed off before 
initiating a procurements process.

The impact of the new Trade and Co-
operation agreement with the EU is being 
successfully managed although some trailing 
cost pressures exist.

There are two current risks to the Supply 
Chain. The disruption from COVID-19 
outbreaks in Asia creates risk to continuity and 
timeliness of supply. Inflationary pressure is 
being experienced due to increases in energy, 
employment and distribution costs.

The combination of those impacts creates a 
worsening risk position.

Our supplier onboarding process creates 
a strong start point to engage with robust, 
strategically compatible partners.

Contracts are reviewed and managed to 
ensure appropriate protection.

A new supplier relationship management 
approach has been successfully trialled and is 
being rolled out. 

Incident management and contingency 
planning processes are used to assess 
and mitigate the impacts of supply chain 
disruption. The Group continues to integrate 
and strengthen the ESG processes through 
an ongoing programme of work integrate into 
our business activities.

KEY CONTROLS AND 
MITIGATING FACTORS
Horizon scanning and regulatory change 
implementation activity.

Consumer duty programme of work 
being scoped.

We continue to monitor the potential for a “UK 
SOX” requirement. 

Compliance reviews and remediation activity.

Comprehensive legal review of contracts.

LEGAL AND REGULATORY

The risk of receiving legal or regulatory 
sanctions fine or restriction on trade as a result 
of misinterpreting or failing to comply with 
legislative or regulatory requirements. The risk 
that our contracts are not enforceable.

RISK MOVEMENT
Aligned with a regulatory move to a more 
data-driven model, FCA engagement with the 
sector remains high, with significant multi-firm 
requests for information and data.

RISK TRAJECTORY

Consumer Duty FCA rules are expected to 
be finalised in July 2022 requiring significant 
activity across financial services leading to an 
April 2023 implementation date.

ESG and other potential regulatory 
enhancements are being scoped.

The status of the Allianz dispute has 
been reflected.

FINANCIAL 

The risk the Group has insufficient liquidity, 
does not have appropriate access to funds, 
there are negative movements in the market, 
or we do cannot meet our obligations as they 
fall due. 

RISK TRAJECTORY

RISK MOVEMENT
The macro-economic environment is unstable 
with inflationary and interest rate rises likely.

KEY CONTROLS AND 
MITIGATING FACTORS
Financial policies and standards.

Improvements to our control environment are 
mitigating risks in this area.

Financial oversight committees.

Hedging strategy enhanced to cover interest 
rate movements.

FG20/1 adequate financial 
resources assessment.

RISK TRAJECTORY 
CURRENT TRAJECTORY OF RESIDUAL RISK

REDUCING

STABLE

INCREASING

36

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCONDUCT AND CUSTOMER

The risk that the Group’s processes, 
behaviours, products or interactions will 
result in unfair outcomes for customers or 
undermine market integrity.

RISK TRAJECTORY

RISK MOVEMENT
FCA focus through such activities as the 
Borrowers in Financial Difficulty project 
(ongoing since March 2021) and updated 
Vulnerable Customers guidance (issued 
Feb 2021) ensure a high industry focus on 
this area.

CREDIT

The risk that our customers fail to meet their 
obligations when due. 

RISK TRAJECTORY

RISK MOVEMENT
During the pandemic lending was constrained 
to ensure the Group and its customers were 
not adversely impacted by the potential 
creditworthiness issues of businesses ceasing 
to trade. With help from the furlough scheme, 
many of our customers paid down debt, this 
coupled with low unemployment has resulted 
in a benign credit environment.

The outlook is more challenging with 
increases to the general cost of living likely to 
increase customers in financial difficulties and 
alter the types of customers we will accept for 
credit products.

KEY CONTROLS AND 
MITIGATING FACTORS
Conduct and customer risk policy.

The conduct risk dashboard review process 
has been enhanced.

First line quality assurance activity.

Regular cycle of product 
reviews implemented.

Second and third line assurance testing.

KEY CONTROLS AND 
MITIGATING FACTORS
Credit Limit Management policy is kept 
under continuous review, with new data 
sources sought where appropriate to 
manage emerging risks. 

Credit models are used to assess risk, 
which incorporate machine learning 
where appropriate.

Comprehensive credit risk metrics are 
produced on a daily basis.

Senior Management review policy changes 
alongside a wide range of credit risk metrics 
at monthly governance meetings.

As it is the Group’s objective that lending 
supports a long-term customer relationship, 
we offer a range of forbearance options 
designed to help customers who may be 
experiencing financial difficulties. 

Our Affordability approach is being 
reviewed to identify enhancements based 
on new data sources and the changing 
consumer landscape.

PEOPLE

The risk that we fail to recruit, develop and 
retain employees, maintain an appropriate 
organisational design or comply with 
employment based legislation. 

RISK MOVEMENT
The recruitment market has become more 
difficult following the pandemic with market 
forces increasing cost.

KEY CONTROLS AND 
MITIGATING FACTORS
Improved pace of recruitment process 
to identify and interview candidates.

RISK TRAJECTORY

Improvements to internal capability have been 
made in terms of recruitment process and 
learning management systems.

Values aligned interview process.

Manager upskilling training programme 
to drive colleague engagement.

Organisational models reviewed in light 
of increased agile working model.

37

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSECTION 172 STATEMENT

ENGAGEMENT WITH STAKEHOLDERS

DECISION-MAKING BY 
THE BOARD 
The Directors take all factors into account 
before making informed decisions. 
The fair treatment of relevant stakeholders 
is always considered, although the Board 
acknowledges that not every outcome will 
always benefit each stakeholder group. 

Decision-making by the Board balances the 
need to generate sufficient profit in order to 
sustain the business commercially against 
the needs of our various stakeholders 
and, ultimately, the long-term sustainable 
success of the Company. 

We are committed to maintaining the highest 
standards of business conduct; each and 
every decision of the Board is made on the 
basis of best ethical practice.

SHAREHOLDERS AND 
INVESTORS 
Investors play a major and vital role 
in the success of the Company; they 
are the providers of capital without 
whom we could not grow or invest for 
future development. 

We engage with our shareholders and 
investors via: 

The Company’s Annual General Meeting. 

Meetings with shareholders and 
proxy advisors. 

Presentations to Investors. 

Publication of Stock Exchange 
announcements, press releases, 
trading results and statements and 
annual reports. 

76

Further information 
about our engagement 
with shareholders can be 
found on p76. 

CUSTOMERS 
We continue to be obsessed with our 
customers and work hard to delight them 
with products, services and finance to fit 
their lives. 

We regularly engage with our customers, 
both proactively and reactively, via: 

Market research groups. 

Net Promoter Scoring and customer 
services reports. 

Engagement across social media and 
Customer Services channels.

Section 172(1) of the Companies 
Act 2006 states that the Directors 
of a company must act in the way 
they consider, in good faith, would 
most likely promote the success of 
the Company for the benefit of its 
members as a whole and in doing 
so have regard, in addition to other 
matters, to:

The likely long-term consequences 
of decisions. 

The interests of the 
Company’s employees. 

The need to foster the Company’s 
business relationships with suppliers, 
customers and others. 

The impact of the Company’s operations 
on the community and the environment. 

The desirability of the Company 
maintaining a reputation for high 
standards of business conduct. 

The need to act fairly as between the 
Company’s owners. 

The Board is mindful that our success 
relies on our ability to engage 
meaningfully with stakeholders, taking 
their views into account when making 
decisions on behalf of the Company. 
By understanding our stakeholders, 
we can ensure that an appropriately 
diverse range of needs and concerns is 
considered in both the day-to-day running 
of the business as well as in our longer-
term strategy. 

Methods and level of engagement vary 
according to the stakeholder group being 
addressed and involve the Group Board, 
Executive Board, senior leadership 
team and colleagues as required. 
The Company engages both proactively 
and reactively with stakeholders. 

While the impact of Covid-19 remained 
challenging during FY22, the Board has 
engaged with stakeholders on a number 
of principal matters across a variety of 
forums and is proud to report on these 
activities in its Section 172 Statement. 

38

N Brown Group plc Annual Report and Accounts 2022

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCOLLEAGUES 
Our colleagues are our single most 
important asset – we simply could not 
succeed without their relentless energy, 
expertise and passion. 

While communication with colleagues 
fundamentally shifted during the 
Covid-19 pandemic, regular engagement 
has taken place across a variety of 
platforms including: 

The Colleague Forum – 
The Culture Club. 

Colleague Voice – bi-annual engagement 
surveys and monthly pulse surveys. 

EXEC Sessions – 
Coffee with colleagues. 

Colleague recognition and long 
service awards. 

Colleague conversations – 
performance and feedback sessions.

Division Huddles and Team meetings. 

Daily emails from Internal Comms.

Weekly Company-wide newsletter. 

Our Company-wide intranet.

40

Further information about 
our engagement with 
colleagues can be found 
on p40. 

TRADE AND INDUSTRY BODIES 
Constructive engagement with trade and 
industry bodies is a primary channel which 
enables us to support the sustainable, 
ethical and responsible growth of the 
retail industry. 

We engage directly with and are part of a 
number of bodies including: 

The ASAS Transparency Pledge.

Action Collaboration and Transformation – 
Living Wage. 

Ethical Trading Initiative. 

2018 Transition ACCORD/
RSC Bangladesh.

UN Global Compact.

Finance Leasing Association.

Cifas.

45

Further information about 
our engagement with trade 
and industry bodies can be 
found on p45. 

SUPPLIERS 
Suppliers are the key links in the 
sourcing, development and delivery of 
products to our customers. They support 
us across every aspect of our operations 
and are crucial to the successful delivery 
of our business model. 

We have continued to support our 
suppliers and the wider supply chain 
throughout the Covid-19 pandemic. 

45

Further information about 
our engagement with 
suppliers can be found 
on p45. 

COMMUNITY AND THE 
ENVIRONMENT 
We have always strived to foster 
positive change across all aspects of 
our local and global communities, and 
continue to support and encourage 
sustainable practices throughout our 
business operations. 

45

Further information about 
our engagement with 
charities and our work 
on Environmental, Social 
Governance can be found 
on p45. 

N Brown Group plc Annual Report and Accounts 2022

nbrown.co.uk

39

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLISTENING TO OUR PEOPLE

BOARD ENGAGEMENT WITH THE WORKFORCE

“ In my role, as Designated Director of Colleague 
Engagement, I am confident that the continued  
focus on gaining understanding and insights  
from colleagues is at the heart of Culture  
Group’s strategy.”

Richard Moross 
Designated Director of 
Colleague Engagement

The significant disruption and change we 
have faced over the past year mean that it 
has never been so important or beneficial to 
engage with our colleagues. As we worked 
hard together to adapt to life post-pandemic, 
our colleague voice channels have continued 
to provide incredibly valuable insight and 
have enabled us to not only understand 
what’s important for our colleagues but also 
to measure the impact of people initiatives 
across the business. 

Given the backdrop of continuous external 
change, the ‘Great Resignation’ and the 
challenging retail sector, it is disappointing 
but not unexpected to see a year on year 
decrease in our engagement score and net 
promoter score. 

Alongside my work with the Culture Group, 
I have spent time understanding the people 
agenda and roadmap for the year ahead. 
Colleague engagement continues to be at 
the heart of our strategy with ambitious and 
impactful initiatives in the pipeline. 

The passion and commitment of our 
colleagues is what drives us forward and we 
hope to continue working as one team as 
we continue to evolve as a business.

THE CULTURE GROUP
Our Culture Group employee forum 
comprises a team of representatives from 
all areas of the business, which meets 
monthly to discuss matters pertaining to all 
aspects of our culture such as learning, well-
being and recognition. The group is a key 
colleague voice channel, enabling us to gain 
meaningful insight through two-way dialogue 
and giving all colleagues the opportunity to 
regularly influence what matters to them. 
The Culture Group’s members are also 
champions of all areas of engagement, 
working with their divisional leadership teams 
to turn insight into action. For example, this 
year the group played a significant role in 
helping us shape our approach to hybrid 
working and providing us with insight that 
has helped us test and learn. 

We recently refreshed the rolling 
membership of the group and taken 
learnings from the first 18 months to 
make improvements to both the operation 
of the group as well as the important role 
it plays for our colleagues. 

40

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukVIBE SURVEYS
We conduct a number of colleague voice 
surveys throughout the year to gain 
regular insight into colleague sentiment. 
Every February, we undertake our annual 
survey which asks questions relating to 
all areas of a colleague’s experience – 
and this broad canvas is supplemented 
by ad-hoc pulse surveys as and when 
appropriate, which focus on areas 
important to our colleagues at the time. 
Pulse surveys were particularly useful 
during the last 12 months, providing 
important feedback as we worked through 
challenges including the introduction of 
hybrid working, support for colleagues 
as they returned to spending time at 
one of our hubs and the navigation of a 
challenging retail market. These topical 
pulse surveys helped us respond quickly 
and effectively to any issues, questions or 
ideas from colleagues.

Our 2022 annual survey saw 
improvements in colleagues feeling 
that they have a voice and that they are 
encouraged to develop their skills working 
here. This is pleasing because, taking 
previous feedback on board, we have 
paid particular attention to improving the 
colleague experience in these areas. 
The annual survey was conducted as 
working practices normalised and working 
from home restrictions were lifted. 

In line with others in the market we saw our 
engagement scores go from 7.4 to 6.7 and 
our Employee Net Promoter Score from +7 
to -6. Whilst we recognise we have moved 
back as the business normalises post 
pandemic it is still an improvement on our 
pandemic levels.

FS have seen a year on year increase in 
their engagement index from 7 to 8.1 (for 
2022 their engagement index was higher 
than the Group engagement index which 
is 6.7)

Our overall Engagement Score

6.7

Employee Net Promoter Score

-6

Comparative Score

8.1

FABRIC
We launched our new Fabric employee 
engagement platform in October 2021. 
This is our primary communications channel, 
enabling far more colleague interactions 
than our previous intranet. Through Fabric, 
colleagues can also access discounts from 
hundreds of retailers to help them stretch 
their income and enhance their reward 
package. Most notably, Fabric can be 
accessed by all of our Logistics colleagues 
who were unfortunately unable to access 
our previous platform – so we’re now able to 
engage all colleagues in the same way.

THE PRODUCER
One of the key colleague voice initiatives 
for FY22 was the launch of The Producer, 
a leadership development programme for 
all people managers. All of our heads of 
function have now completed the seven-
module session which is designed to 
enable them to deliver a consistent and 
authentic N Brown experience for our 
colleagues. The programme includes 
a 360-feedback survey and modules 
covering leadership- brand, performance, 
change, development, communication, 
recruitment and employee relations. 
Our values and behaviours, hybrid working, 
well-being and inclusion run as golden 
threads throughout the entire programme. 
We scored an ‘outstanding’ NPS of 67 
for the programme and will continue to 
evaluate learning transfer, behavioural 
change and overall impact on colleague 
experience and culture in the coming 
months and years.

Employee Net Promoter Score 
for ‘The Producer’ programme

67

41

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukMESSAGE FROM MICHAEL ROSS

SUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER

“ N Brown continues to make a meaningful impact  
in driving sustainability and reducing emissions. 
FY23 will see increased focus on people and 
communities and further embedding of ESG  
into governance and strategy.”

MICHAEL ROSS 
Chair of the  
ESG Committee 

In FY22, N Brown continued to build 
momentum in its Environmental, Social and 
Governance strategy. SUSTAIN continues 
to fully align our ethical policies with our 
commercial activities across our sustainability 
pillars, Our People and Our Planet. We are 
pleased to have beaten both our sustainability 
and Green House Gas (“GHG”) emissions 
targets for FY22. Other key highlights 
throughout the year include the successful 
achievement of the 2030 Scope 2 Target for 
Net Zero emissions from purchased electricity 
of the British Retail Consortium (“BRC”) 
Climate Action Roadmap for the second year 
running. New EV charging points were added 
to all our sites and policy of zero waste to 
landfill been maintained from UK operations. 

We have actively supported our communities 
throughout the year and have achieved 
our fundraising target with our charity 
partner, Maggies. Jacamo also successfully 
launched a partnership with the charity 
Campaign Against Living Miserably (“CALM”). 
Wellbeing for our colleagues has also been 
a key focus and we now have over 33 fully 
accredited mental health champions in the 
business. Strong ongoing support has been 
given for early-stage careers and there has 
been a focus on increasing social inclusion. 
We have supported the Kickstart scheme by 
recruiting 37 young people during the year 
with four entering permanent employment with 
us. Information on the activities carried out in 
the year can be found on page 46.

We value the close relationships we have with 
all our partners and industry bodies including 
the BRC, Textile 2030, Better Cotton Initiative, 
and our delivery partner Evri. Evri have made 
several ambitious commitments as part 
of their ESG strategy, and we are working 
with them to evaluate how these link to our 
Scope 3 savings in the future. 

Looking forward to 2023, we will be focused 
on embedding our ESG strategy deeper into 
the business and delivering on our stretching 
ESG targets. We plan to develop a more 
integrated diversity, equity and inclusion 
programme and further strengthen our 
approach to charity and Our Community. 
Governance will also be a key focus as we 
get ready to implement Task Force on Climate 
Related Financial Disclosures (“TCFD”).

I am available to speak with shareholders at 
any time via the Company Secretary and shall 
be available at the Annual General Meeting on 
7 July 2022 to answer any questions you may 
have on this report. I look forward to reporting 
on our progress in relation to the priorities 
outlined above in the next Annual Report.

CHARITIES AND  
OUR COMMUNITIES

45

42

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukKEY PERFORMANCE METRICS

OUR PLANET

OUR PEOPLE

ABSOLUTE EMISSION REDUCTION

RELATIVE EMISSION REDUCTION

SUPPLY CHAIN TRANSPARANCY

Total GHG Scope 1 and 
Location-based Scope 2 
(GHG tCO2e)

4,996

Change: -57%

4,996

4,742 

5,995 

FY22

FY21

FY20

FY15

11,571

Total GHG Scope 1 and Location-based 
Scope 2 emissions per million items 
shipped (GHG tCO2e)

162

Change: -50%

FY22

FY21

FY20

FY15

162

196 

168 

324

SOURCED 100%  
RENEWABLE ELECTRICITY 

All electricity consumed across the 
Group is backed with renewable energy 
certification or from on-site solar PV

RELATIVE EMISSION REDUCTION

Total GHG Scope 1, Location-based 
Scope 2 and Scope 3 (excluding logistics)
emissions per million items shipped 
(GHG tCO2e)

100% 

FY22

FY21

FY20

FY15

0%

100%

100%

98% 

259 

Change: -49%

FY22

FY21

FY20

FY15

259

308

292

Active Tier 1 suppliers  
(466 graded Factories) 

366

Workers in our Tier 1 Factories  
(56% Men 44% Women) 

143,094

Countries sourced from. Top three  
are China, India and Bangladesh 

30

EMERGING TALENT 

Kickstarters placements recruited,  
four offered permanent positions 

37

WELLBEING

Fully accredited Mental Health 
First Aiders throughout FY22

506

GREEN PE  
DESPATCH BAGS

100%

SUSTAINABLE OWN  
BRAND PRODUCTS 

30.01%

Green PE Despatch Bags rolled out  
across our Shaw Distribution Centre

of Own Brand products with  
sustainable properties – see page 48

NEW PARTNERSHIP 

33

DIVERSITY, EQUITY  
AND INCLUSION

Female Executive Board  
representation (including CFO)

42.9% 

CHARITY

Fundraising target met 
raised for Maggie’s

£100K

43

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
SUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER CONTINUED

BRC CLIMATE ACTION ROADMAP 

Net zero direct emissions from 
operations including from fleet 
vehicles, heating fuels and 
refrigeration by 2035

Net zero emissions from purchased 
electricity by 2030

Ambition for net zero emissions 
embodied in product supply chain, 
both upstream (from suppliers)  
and downstream (from customers 
by 2040)

FY22 ESTIMATED SCOPE 3 EMISSIONS 
PROFILE (tCO2e)

OUR STORY SO FAR

OUR PLANET

Over the last 12 months, we’ve focused 
on developing a better understanding 
of the impacts of our wider value chain. 
This foundation will enable us to plan our 
actions so that we make a meaningful 
contribution to avoiding the worst impacts 
of climate change and safeguarding 
the environment.

CLIMATE CHANGE

BRC CLIMATE ACTION ROADMAP 
PROGRESS TO DATE
We are fully committed to our 2040 target of 
Net Zero emissions and are making good 
progress against the five pathways set out by 
the BRC. 

We’ve achieved the 2030 Scope 2 Target for 
the second year running – Net Zero emissions 
from purchased electricity. We’ve completed 
work on the second phase of the LED lighting 
upgrade programme at our main distribution 
centre at Shaw, in April 2022, the upgrades will 
save 352 tCO2e each year. We have already 
quantified several Scope 3 emissions sources 
please refer to our emissions profile. This year 
(FY22), is the first year that all remaining Scope 
3 emissions sources have been estimated. 

The majority of our emissions fall within the 
purchased goods and services category 
289,525 tCO2e, (52.8% of total Scope 3 
emissions). These emissions are embedded 
within the products that we purchase for 
retail as well as the third party products and 
services that we use to operate our business. 
The second largest Scope 3 category is the 
use of sold products 223,175 tCO2e, (40.7% 
of the total scope 3 emissions). We retail a 
wide range of products that directly consume 
energy over their useful life, resulting in 
GHG emissions. Such emissions have been 
calculated based upon product information 
and assumptions about how our customers 
use their products. This category also includes 
products that indirectly consume energy over 
their useful life such as the washing and drying 
of clothing items. All other Scope 3 emissions 
account for 35,459 tCo2e (6.5% of the total 
Scope 3 emissions).

We will continue to review our methodology 
for quantifying Scope 3 emissions to ensure 
we are using the best available data and 
improving the accuracy of our GHG inventory. 
For example, our participation in Textile 
2030 will provide a much clearer picture of 
the embedded emissions within the textile 
products that we sell. 

44

of business decisions

powered by renewable energy

1 Placing GHG data at the core 
2  Operating efficient sites 
3 Moving to low carbon logistics
4 Sourcing sustainably 

5

 Helping our employees 
and customers live a low 
carbon lifestyle

Emissions Category

Purchased Goods 
& Services
Capital Goods

Fuel & Energy Related 
Activities
Upstream 
Transportation 
& Distribution
Waste generated in 
Operations
Business Travel

Employee Commuting

Downstream 
Transportation & 
Distribution
Use of Sold Products

End of Life Treatment of 
Sold Products

tCO2e
289,525

%
52.8%

2,244

1,401

0.4%

0.3%

14,849

2.7%

76

0.0%

7

1,480

3,446

0.0%

0.3%

0.6%

223,175

40.7%

11,955

2.2%

Total Scope 3 Emissions 548,158

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCARBON DISCLOSURE PROJECT
We continue to report to the Carbon 
Disclosure Project (“CDP”) on both the 
Climate Change and Forests modules.

In FY21, we achieved a score of B for both the 
Climate Change response and the Forests 
module. We also achieved an A- on the 
supplier engagement rating for the work we 
do with our supply chain on climate change. 
During FY22, we began preparations to 
respond to the Water Security module of 
the CDP and will continue to provide an 
update on our actions to tackle climate 
change and deforestation. 

TEXTILE 2030 
Textile 2030 is ‘WRAP’s’ award-winning, 
ground-breaking, expert-led initiative. 
It harnesses the knowledge and expertise of 
UK leaders in sustainability to accelerate the 
whole fashion and textiles industry’s move 
towards circularity and system change in 
the UK.

As a signatory, we’re committed to measuring 
the whole life impacts and circularity of our 
product portfolio across GHG emissions and 
water impacts to establish our baseline. We’ve 
set a target to reduce GHG emissions by 
50% and reduce the aggregate water footprint 
of new products sold by 30% by 2030. 
To achieve this, we’re developing an action 
plan and will report annually on our progress 
to WRAP. Our baseline will be published in 
mid-2022. 

BETTER COTTON INITIATIVE (BCI) 
We’re proud members of Better Cotton, which 
is sourced via a system of Mass Balance. 

Our target from January to December 2022 
is to source 50% of our cotton from more 
sustainable sources. More sustainable cotton 
includes BCI cotton, recycled cotton and 
organic cotton. 

UN GLOBAL COMPACT
We continue to be signatories to the United 
Nations Global Compact which is the world’s 
largest corporate social responsibility initiative. 

The Compact brings companies together to 
work jointly and align strategies on universal 
human rights, labour rights, environmental 
issues and anti-corruption. We submit our 
Communication on Progress report annually 
and our CSR working group meets regularly 
to drive activities against the Sustainable 
Development Goals. Our focus with this 
group this year will be collaboration on 
climate change.

OUR PEOPLE

As a people-centred and values driven 
business, we take our involvement in our 
communities and wider society seriously. 
Our dedication to creating social value is 
important to our people and our business 
– and we’re working hard to grow and 
foster that spirit as our social value 
strategy continues to become further 
embedded within the business. 

During the year, we focused on increasing 
our social value in the following ways:

CHARITIES AND OUR 
COMMUNITIES
Our colleague-led charity partnership with 
Maggie’s Manchester and Maggie’s Oldham 
continued to be a success throughout FY22. 
The pandemic changed the way in which 
our colleagues were able to fundraise and 
meant that large scale fundraising events 
weren’t possible for some time. Despite this, 
our partnership met its fundraising target 
of £100,000 thanks to the hard work and 
commitment of our colleagues. We supported 
Maggie’s by sponsoring key fundraising 
events – and this has helped them to raise 
funds at a time when they’re needed more 
than ever. 

At the beginning of 2022, Jacamo launched 
a partnership with the charity Campaign 
Against Living Miserably (“CALM”) to support 
the work which CALM do to offer help and 
support to those in need. The launch is part of 
a longer-term partnership between Jacamo 
and CALM and one which we hope will 
empower men to have open conversations 
about their mental wellbeing, and to help raise 
mental health awareness. 

MEMBERSHIPS 
We’re committed to playing an active role in 
our industry, bringing together colleagues, 
customers and stakeholders across our 
business and throughout our supply chain. 

The last 12 months has seen us continue our 
long-term relationships with:

Accord & RSC Bangladesh; ACT (Action, 
Collaboration, Transformation) Living Wage;  
Ethical Trade Initiative (ETI);  
United Nations Global Compact (UNGC) 
and All-Party Parliamentary Corporate 
Responsibility Group (APCRG).

We also commenced new memberships with:

International Accord; Higg Index – Brand and 
Retail Module; Fast Forward; Better Cotton 
Initiative and Textile 2030.

45

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER CONTINUED

OUR STORY SO FAR CONTINUED

OUR PEOPLE CONTINUED

HUMAN RIGHTS AND 
TRANSPARENCY IN OUR 
SUPPLY BASE
Human rights remain a priority across the 
retail sector. Collaboration and transparency 
across the supply chain continues to 
be a key theme across all retail brands. 
We published our: 

Fifth Modern Slavery statement in 
September 2021

Seventh Communication on Progress (COP) 
report for the UNCG in January 2022

Tier 1 factory list and definitions

COLLEAGUES 

OUTREACH AND EMERGING TALENT 
We’re supporting the Government’s Kickstart 
scheme which provides funding for employers 
to create job placements for 16-24 year olds 
on universal credit. 

We recruited 37 Kickstarters during the year, 
and to date four of them have entered into 
permanent employment with us. As well as 
providing on-the-job experience, we’ve formed 
a partnership with The Prince’s Trust to give 
our Kickstarters access to developmental and 
employability workshops to help them secure 
future employment. 

We joined the Good and Fair Employers 
Club, a coalition of UK employers who come 
together to collaborate around the shared 
objective of being good and fair employers 
for young people. 

WELLBEING
The safety and wellbeing of our colleagues 
remained our priority as we moved out of the 
pandemic, and we have regularly reviewed 
and issued Covid-19 safety guidance. 

We mobilised a team of 33 fully accredited 
Mental Health First Aiders across the 
business, with these trained individuals on 
hand to support all colleagues. This resource 
has been accessed by 16 colleagues under 
the broad themes of anxiety and stress. 

A key theme of The Producer, our leadership 
development programme, is the role of 
the manager in promoting the wellbeing of 
their team. Leaders are equipped with skills 
and behaviours to understand their team 
members, look for changes in their wellbeing, 
facilitate conversations around wellbeing and 
support their team with strategies to thrive. 

We have developed our wellbeing offering 
to include: 

More easy-to-access resources to support 
key areas of wellbeing. 

 Discounts for wellbeing-related products 
and services. 

Cycle 2 Work. 

Financial planning tools. 

Walking meetings. 

Wellbeing hours. 

The Menopause Cafe. 

HYBRID WORKING
Our hybrid working approach is framed by 
six principles, empowering our colleagues 
to choose where and how they work while 
ensuring that business requirements and 
their team come first. All colleagues in 
hybrid-enabled roles are now working in 
this way, and we’ve provided them with the 
tools and support required to adapt to hybrid 
working in order to help them maintain their 
sense of purpose, productivity, performance 
and wellbeing. 

DIVERSITY, EQUITY AND 
INCLUSION (DE&I)
Following analysis, we can report that our 
colleague diversity statistics are broadly 
in line with external benchmarking for the 
retail sector. 

Our 2021 gender pay gap report reveals that 
our mean pay gap has increased from 12.3% 
to 16.4% which can be attributed, in part, to 
the reorganisation in 2020. The upcoming 
implementation of an integrated DE&I 
programme will enable us to have greater 
influence on the gender pay gap. 

With inclusivity identified as one of our core 
behaviours, we’ve deliberately curated a more 
inclusive culture since the launch of our new 
Employer Value Proposition in October 2019. 

DE&I is a key consideration for our Culture 
Group, a group of colleague representatives 
from around the business who come together 
monthly to discuss and steer our culture. 

While we’ll continue to work hard to evolve our 
culture, it was nevertheless pleasing to see 
that DE&I was the area that scored highest in 
our 2021 annual engagement survey. 

46

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLOOKING FORWARD TO FY23

SUSTAIN encompasses both the Our People and Our Planet pillars to address our key 
impacts. We’ve made a series of challenging commitments and are working across a 
range of different frameworks and external reporting obligations to ensure our approach 
is transparent and aligned with best practice. 

SUSTAIN

Impact areas
ENVIRONMENT

Key targets

SOCIAL

GOVERNANCE

ACHIEVE NET ZERO  
EMISSIONS BY 2040
We are committed to reducing our 
environmental impact by becoming Net 
Zero by 2040. Through key partnerships, 
we will drive a greater long-term 
impact, which is why we are working in 
collaboration with the BRC. 

BRINGING POSITIVE BENEFITS 
TO OUR PEOPLE AND OUR 
COMMUNITIES
We understand the impact we can have 
on our people and communities which is why 
we’re committed to ensuring it’s as positive 
as can be, as together we can support a 
brighter future.  

SUSTAIN
Aims to align our ethical policies with our 
commercial activities, achieving tangible 
results and benefits for our stakeholders.

ALL OWN BRAND PRODUCTS 
RESPONSIBLY SOURCED BY 2030
We are aware that as a fashion retailer 
this is one of the biggest impacts on our 
environment. We have partnered with 
Textiles 2030 because it supports our 
goals to make all our own brand products 
sustainable by 2030. 

Long-term commitments

Natural Resources Zero deforestation 
from major commodities by 2030. 

Water Reduction of aggregate water 
footprint of new products of 30% by 2030.

 Circularity Ensure that all waste is 
reduced throughout our operations, waste 
to landfill remains zero and recycling is the 
primary objective.

Climate Change Introduce Science Based 
Targets to reduce our carbon footprint and 
achieve Net Zero.

Responsibly Sourced Products All OB 
designed products to be sustainably sourced 
by 2030, supporting best practice from design 
through to end of life (waste). 

Diversity & Inclusion Building a diverse 
workforce and creating an inclusive environment 
which values equality for all.

Wellbeing Curating a culture centred on our 
colleague’s wellbeing.

Emerging Talent Giving young people the best 
possible start to their careers by offering an 
inclusive programme with opportunities for all

Ethical Workplace Full visibility to Tier 2 OB 
Strategic and Significant suppliers by end 2023.

Charity and Our Community Give back to our 
communities through working with collaborative 
Charity partners who align with our values, 
colleagues and customers.

Data Led Reporting suite to be optimised.

 Ethical Principles of Responsible AI Ensure 
that our approach to building models does not 
contain hidden biases and considers the impact 
of these models on the people who use them. 

 Partnerships Collaborate with key partners 
to ensure that we validate all areas of strategy, 
performance and ensure we are ‘doing the 
right thing for our planet, people, customer 
& communities.

47

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER CONTINUED

LOOKING FORWARD TO FY23 CONTINUED

OUR PLANET

We recognise the impact that our 
operations and supply chain have on 
the natural world. ‘Our People & Planet’ 
strategy aims to minimize our impact 
by focusing on short term objectives to 
deliver meaningful change in line with our 
long-term commitments to ensure we are 
going far enough to limit our impacts. 

NATURAL RESOURCES
During FY23 we will be focusing on our 
packaging usage within our supply chain 
operations to understand the profile and 
opportunities to reduce, increase recycling 
options and review the strategy on recycled 
packaging. This will be supported through 
collaborative working with our Suppliers, 
packaging partners and our colleagues.

WATER
As part of our commitment to Textile 2030 
and our CDP reporting we will perform a 
full water assessment across all N Brown 
operations and supply chains (End FY23). 
This will enable us to then review and assess 
next steps to ensure that we continue to 
understand the business impact and how we 
can deliver against the 2030 targets.

CIRCULARITY
We understand the importance of starting 
in the right place when it comes to 
developing products and processes with our 
supply chains. 

This year we are committed to reviewing 
our options for Product Takeback, Rental 
and Resale to enable customers to have the 
best routes to ensure that products can be 
recycled, reused and not sent to landfill when 
they no longer need the use of the items.

We also want to ensure that our new 
uniforms for our Logistic colleague are made 
with circularity at the forefront and the new 
uniforms will have sustainable attributes and 
options for recycling once the products have 
come to end of life.

CLIMATE CHANGE
This year we will continue to progress our 
current targets for GHG emissions 50-56% 
reduction, whilst working towards a Science 
Based Target for FY24 onwards. The primary 
focus will be to review our Scope 3 profile 
and assessment.

WORKING WITH OUR PARTNERS
Across our value chain, we’re aligning 
ourselves with partners who are like-
minded and well on the road to Net Zero. 

During FY22, we worked with EVRi, our 
main outbound logistics partner, to develop 
better ways of delivering and returning items 
to and from our customers in order to reduce 
GHG emissions. 

One of our main plans for FY23 is to review 
recycling schemes for our customers through 
the EVRi network.

We also want to incentivise our customers to 
make more use of the ‘Out of Home’ network 
where customers can pick up their orders from 
a ParcelShop or lockers. Centralised delivery 
points such as these can help to reduce the 
GHG emissions associated with the last leg of 
the delivery journey. 

RESPONSIBLE PRODUCT SOURCING 
As part of our responsible sourcing commitments to Textile 2030 and BRC Climate Action roadmap we want to move away from the 
make-use-dispose culture of the fashion industry and embrace circularity, where products are made sustainably, used for a long time  
and then re-used or recycled. Our target this year is to increase the mix of sustainable own brand designed products to 50%.

From the assessment of our Scope 3 
emissions, our largest emission source is 
associated with our products. It is crucial 
that we work with our designers, suppliers 
and buyers to specify more sustainable 
choices into the design and manufacture of 
our products to the benefit of both people 
and planet. 

By 2030, all of our own brand products will 
have sustainable properties and we have an 
ambitious plan to deliver this commitment. 
To date, 30% of our own brand products 
have sustainable properties. 

To help improve the sustainability of our 
products, we aim to use responsibly sourced 
materials from certified and traceable 
sources as much as possible. For a product 
to be considered to have sustainable 
properties, it must contain a minimum of:

30% recycled polyester (eg. REPREVE™)

30% sustainable viscose (LENZING™ 
ECOVERO™)

50% Organic Blend / BCI / Recycled Cotton

We are currently sourcing raw materials that 
are certified through the following schemes:

BCI Cotton – The world’s leading 
sustainability initiative for cotton. This mission 
is to help cotton communities survive 
and thrive, while protecting and restoring 
the environment.
REPREVE™ – Recycling plastic bottles into 
a polyester fibre. Compared to virgin fibre, 
REPREVE™ offsets using new petroleum, 
emitting fewer greenhouse gases and 
conserving water and energy in the process. 
LENZING™ ECOVERO™ – Derived from 
certified renewable wood sources using 
an eco-responsible production process 

that meets high environmental standards, 
LENZING™ ECOVERO™ fibres tailor to 
a sustainable lifestyle, contributing to a 
cleaner environment. 
Organic Cotton – Organic cotton is 
produced and certified to organic agricultural 
standards. Its production sustains the health 
of soils, ecosystems and people by using 
natural processes rather than artificial inputs.
Importantly eliminating toxic chemicals or 
GMOs (genetically modified organisms). 
Recycled Cotton Standard – RCS like 
GRS are both are international, voluntary 
standards that set requirements for third-
party certification of recycled material. 
The standards are set through the Textile 
exchange, which is a non-profit organisation.

48

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
OUR PEOPLE

WHERE WE’RE HEADED
We’re just at the beginning of our People 
journey. Now is the time to build more 
structure around our activities so that we 
can deliver measurable Social Value under 
each of the above headings. Our future 
focus is on: 

CHARITIES AND 
OUR COMMUNITIES
We’re recommending a refreshed charity 
strategy for FY23 which will see us support 
two new charities from Summer 2022. 
The two overarching objectives of our 
corporate charity strategy are:

To support a charity which is closely 
connected to our business in terms 
of alignment with our strategic vision 
and industry. 

To continue to support a charity with a strong 
presence in Greater Manchester and which 
colleagues have chosen – allowing colleagues 
to have a voice and play a part in nominating 
the charity which they will be supporting. 

We’ll work closely with both charities to 
develop a tangible fundraising target and 
programme of activities which will benefit 
all our colleagues and support our overall 
SUSTAIN strategy. 

As we emerge from the pandemic, we’ll 
also begin to actively promote our Make A 
Difference Day volunteering scheme which 
gives all colleagues the opportunity to take 
one working day a year to give something 
back to charities and causes close to 
their hearts. 

DIVERSITY, EQUITY AND 
INCLUSION (DE&I)
Our objective is for our DE&I approach to 
be more focused and proactive – so we’re 
launching an integrated programme, with 
the first 12 months targeted on building 
engagement, awareness and connection. 
Through the lens of our vision, values and 
behaviours we’ll embed this programme as 
part of our DNA. 

We’ll also implement key tools and processes 
which will enable us to increase equity for 
all, including diverse shortlists and talent and 
succession mapping. 

As our business serves the underserved, 
we’ve made the decision to place 
specific focus on increasing our socio-
economic diversity. 

HYBRID WORKING
We’ll continue to optimise Hybrid Working, 
ensuring that it is delivering for our business, 
teams and colleagues. 

Hybrid working will be further enabled and 
complemented by our move to become an 
agile enterprise. 

OUTREACH AND 
EMERGING TALENT
We’ll invest more in internal talent, 
bolstering our talent pipelines in all streams 
from apprentices and placement students 
to graduates. In addition, we’ll add more 
structure to our work experience opportunities 
by providing week-long placements for up to 
10 students four times a year. This will enable 
us to offer more engaging experiences as 
well as making the application process fair 
and equitable. 

To support our social mobility objectives, we’ll 
target schools, colleges and universities in 
the more deprived areas of the northwest 
and look for ways to make sustainable 
contributions to these institutions. 

WELLBEING
We’ll create strategic partnerships with 
organisations and charities that can enhance 
our wellbeing package for colleagues. 

Given the external context and resulting 
economic challenges which are resulting in a 
significant increase in the cost of living for our 
colleagues, our focus for the next 12 months 
will be on financial wellbeing. 

We’ll also provide additional training to our 
mental health first aiders, ensuring that we’re 
able to provide support and signposting in 
specific circumstances such as suicide, 
domestic abuse and bereavement. 

49

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER CONTINUED

LOOKING FORWARD TO FY23 CONTINUED

GOVERNANCE

STRATEGY 
The Group introduced a new ESG strategy 
in July 2020, replacing the previous CSR 
remit. During FY21 ESG was rebranded 
to SUSTAIN. 

SUSTAIN aims to align our ethical policies 
with our commercial activities, achieving 
tangible results and benefits for our 
stakeholders. Fully embracing the values of 
our business, SUSTAIN is our overarching 
strategy across our sustainability pillars – 
Our People and Our Planet. To address 
our impacts, we have made a series of 
challenging public commitments and work 
across a range of different frameworks and 
external reporting obligations to ensure our 
approach is transparent and aligned with 
best practice. 

METRICS AND TARGETS 
In FY22, we have achieved the 2030 target 
of the BRC Climate Action Roadmap for the 
second year running – Net Zero emissions 
from purchased electricity. We have continued 
to report to the Carbon Disclosure Project 
(“CDP”) on both the Climate Change 
and Forests modules and have begun 
preparations to respond to the Water Security 
module of the CDP and will continue to 
provide an update on our actions to tackle 
climate change and deforestation.

In addition to the targets we have set across 
ESG, we have set stretching targets on 
sustainability and GHG emission reductions 
as part of our FY23 Annual Bonus Plan. 
Please refer to page 77 for more details.

In FY23 The Group will review the metrics and 
methodology it uses to measure and manage 
climate related risks and opportunities, 
including how these are incorporated into 
remuneration policies. There will also be a 
review of scope 3 GHG emissions as we 
worked towards science based targets.

CLIMATE RELATED FINANCIAL 
DISCLOSURES 
Climate change is one of the greatest 
challenges facing our planet today. 
We support the TCFD and its 
recommendations, and are working towards 
aligning our strategy and implementing the 
recommendations across our business. 
We aim to provide full disclosure on the 
Group’s climate risks and opportunities under 
the TCFD framework in our FY24 Annual 
Report & Accounts. 

ESG DISCLOSURE SCORE 
As part of SUSTAIN, we will use the ESG 
Disclosure Score outlined by the London 
Stock Exchange to provide stakeholders 
with a comprehensive assessment of our 
ESG progress. The ESG Disclosure Score 
is intended as a tool for companies to 
consider good practice in disclosure of key 
quantitative ESG metrics. The London Stock 
Exchange has commented that the “ESG 
disclosure score is calculated based upon 
the level of disclosure against the metrics 
considered by FTSE Russell to be the most 
material to investors for different industries. 
This is drawn from existing ESG standards 
including: the Global Reporting Initiative 
(“GRI”); Sustainability Accounting Standards 
Board (“SASB”); and the Carbon Disclosure 
Project and based upon expertise built over 
18 years of commercial activity in ESG data 
and indexes, working with investors and other 
market participants.” 

Based on our business being in the 
“Consumer Goods, Customer Services & 
Healthcare” sector, the ESG Disclosure 
Score assesses the following criteria and 
more information can be found on the 
pages indicated: 

Carbon emissions page 51

Energy use page 52

Social and Community investment 
page 49

Share of temporary employees 124

Independent Directors page 56

Female Directors page 64

In addition, we also consider employee 
training hours, employee turnover rates, share 
of human rights, supply chain, sustainability 
clothing and waste and recycling to be central 
to our ESG strategy. 

The recommendations are structured 
around four core elements: Governance, 
Strategy, Risk Management and Metrics 
and Targets. We have taken advice from 
our external Sustainability advisors on 
how to implement the TCFD framework 
across our business and we will work 
towards aligning our approach to these 
recommendations throughout FY23. 

GOVERNANCE 
SUSTAIN is sponsored by the Executive 
Board and led by Michael Mustard (Group 
General Counsel), Sarah Welsh (Retail 
CEO) and Aly Fadil (Chief People Officer). 
The ESG Committee meets at least twice a 
year and is chaired by Non- Executive Director 
Michael Ross. A SUSTAIN Steering group, 
comprised by the Exec Board representatives 
and other Senior Leadership team members, 
supports the ESG Committee and reviews 
the Sustainability roadmap and keeping 
the business on track with its Sustainability 
objectives. This forum also reviews any 
market trends, potential issues or risks across 
the Our People and Our Planet pillars of 
the strategy.

Reports are provided to the Executive board 
team and up through to the Group Board 
via the ESG Committee in line with the 
meeting schedule.

In line with the quarterly review, progress 
against our targets is measured monthly in 
our retail operating committee (ROC).

We will be reviewing our governance 
framework to ensure that ESG is embedded 
appropriately within the business, we are 
ready for the implementation of TCFD 
and there is greater general clarity on 
ESG responsibilities.

RISK MANAGEMENT 
The Group has continued to enhance and 
embed risk management practices in support 
of the N Brown Enterprise Risk Management 
Framework (“RMF”). The RMF enables the 
Group to maintain robust governance and 
oversight across the business and underpin a 
standardised approach to managing risks. 

In FY23, the Group will undertake detailed 
assessments of climate-related risks and 
opportunities and conduct scenario analysis 
in line with the TCFD recommendations. 
Any specific risk identified will be assessed 
and considered alongside other risks using 
the established Group RMF. 

50

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukEMISSIONS PROFILE 
The Companies Act 2006 (Strategic Report 
and Directors’ Report) Regulation 2018 
streamlined Energy and Carbon Reporting 
Policy requires the Group to disclose 
global greenhouse gas (GHG) emissions 
and underlying energy use for all Scope 1 
and 2 emission sources. Our energy and 
GHG emissions have been independently 
calculated in accordance with the GHG 
Protocol, using the operational control 
approach. Emission factors published by the 
UK Government and the International Energy 
Agency (IEA) have been used.

In addition to calculating mandatory direct 
emissions, we continue to quantify a range 
of indirect Scope 3 emissions relating to the 
operation of our core business; including 
logistics, business travel, employee 
commuting, homeworking, waste generated in 
operations and water.

Emissions from our direct operations (Scope 1 
and 2) have increased by 5% compared to last 
year as business activity has started to return 
back to pre-COVID-19 levels. Natural gas and 
electricity usage have increased compared to 
last year, although location based emissions 
for electricity have fallen as a result of 
changes in the carbon intensity of the UK 
electricity grid. Our market-based emissions 
remain zero as we continue to source 100% 
of our electricity with the backing of renewable 
energy certification. 

Emissions associated with HFCs have 
increased as a result of faulty air conditioning 
equipment at our head office which have 
leaked refrigerant gases. The systems have 
been fixed and we will continue to routinely 
leak test and maintain our air conditioning 
systems in-line with best practice. Diesel, gas 
oil and company car usage has increased 
as a result of higher levels of activity across 
our direct operations compared to last 
year. Our internal haulage fleet has been 
more active as we have imported more 
products which also increases onsite 
freight movements.

EMISSIONS PROFILE (tCO2e)

Logistics (upstream)

Logistics (downstream)

Electricity (location based)

Natural gas

Fuel and energy-related activities

Employee commuting

Home working 

Diesel

HFCs

Waste

Gas oil

Company vehicles

Business travel

Water

56.6%

13.1%

10.2%

7.1%

5.3%

4.5%

1.1%

0.9%

0.6% 

0.3%

0.2%

0%

0%

0%

When comparing all reported emission 
sources including scope 3, our emissions 
have increased by 4%. Following the 
disruptions felt during FY21, we have seen 
customer demand increase during this year 
with a 27% increase in the number of items 
shipped compared to the previous year. 
To fulfil this growth in demand, more products 
have been imported into the business, with 
inbound logistics emissions increasing 
by 19%. Over the year, we have reduced 
airfreight volumes by 2% compared to last 
year (44% compared to FY20) and reduced 
the emissions intensity per tonne of product 
imported by 2.8% (31% compared to FY20). 

The emissions associated with the delivery 
of our products to customers has fallen by 
35% compared to last year. This reduction 
is a result of improvements made by our 
delivery partners to reduce their emissions 
per delivery. Overseas deliveries via airfreight 
ceased during the year and there has been 
a reduction in the number of two person 
deliveries for bulky items – our most emissions 
intensive delivery mode.

Emissions from commuting have increased 
compared to last year as colleagues are 
returning to the office as part of our Hybrid 
Working approach. Home working emissions 
have fallen which is a result in a reduction in 
the amount of home working but also changes 
to the methodology. This year we took into 
consideration whether our colleagues have 
a green electricity tariff and made further 
refinements to our modelling of space heating 
demand within the household.

Business travel emissions have again fallen, 
resulting from continued restrictions linked 
to COVID-19. As restrictions are easing, 
business travel will resume to some degree 
next year and business travel emissions are 
expected to increase. We will continue to 
promote the use of technology to reduce the 
business travel impact as much as possible.

Emissions associated with fuel and energy 
related activity have increased because we 
have consumed more energy during the 
year. There have also been changes in the 
methodology used by the UK Government 
when calculating the associated emission 
factors which have led to a 48% increase on 
last year.

51

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSUSTAIN – FOR TODAY, FOR TOMORROW, FOREVER CONTINUED

LOOKING FORWARD TO FY23 CONTINUED

GOVERNANCE CONTINUED

Scope

Scope 1
Natural gas
Diesel
HFCs
Gas oil
Company vehicles
Scope 2
Electricity (location based)
Electricity (market based)
Total Scope 1 and 2
Scope 3 (estimated)
Water
Employee commuting
Home working
Business travel
Waste
Fuel and energy-related activities
Logistics (upstream)
Logistics (downstream)
Total
Outside Scopes – Biogenic element 
– Diesel

Total GHG tCO2e

FY22

FY21

tCO2e  
change from 
previous year

% change from 
previous year

1,876.2
227.8
152.2
47.4
12.8

2,680.3
0.0
4,996.5

10.7
1,181.8
298.3
7.3
75.8
1,401.1
14,878.5
3,446.4
26,296.4
14.1

1,579.6
172.3
9.5
42.4
12.1

2,925.8
0.0
4,741.5

11.0
714.1
814.9
141.5
81.2
945.8
12,466.3
5,317.5
25,233.9
8.0

296.6
55.5
142.7
5.0
0.7

-245.5
0.0
255.0

-0.3
467.7
-516.7
-134.2
-5.4
455.3
2,412.2
-1,871.1
-1,062.5
6.1

19%
32%
1502%
12%
5%

-8%
0%
5%

-3%
66%
-63%
-95%
-7%
48%
19%
-35%
4%
76%

EMISSIONS INTENSITY
We track the emissions intensity of our operations by tracking emissions per the number of items 
shipped against an FY15 baseline. Compared to last year, our emissions intensity has fallen by 
17% compared to last year and by 50% against the FY15 baseline for scope 1 & 2. 

SCOPE 1 AND 2 ONLY

Emissions Intensity Ratio
tCO2e per mil. Items shipped 
% Change against FY15 baseline

FY15
323.6
–

FY21
196.0
-39%

FY22
162.4
-50%

We have also tracked this measure inclusive of scope 3 emissions (excluding logistics) and 
compared to last year, our emissions intensity has fallen by 16% compared to last year and by 
49% against the FY15 baseline. 

SCOPE 1,2 AND 3 (EXCLUDING LOGISTICS)

Emissions Intensity Ratio
tCO2e per mil. Items shipped 
% Change against FY15 baseline

FY15
505.6
–

FY21
308.0
-39%

FY22
259.1
-49%

GLOBAL ENERGY USE AND EMISSIONS 
The tables below show the proportion of energy use and scope 1 and 2 GHG emissions 
that occurred within the UK and Non-UK countries. In FY22, 99.1% of the Group’s energy 
consumption arose from UK operations. Our overall energy usage has increased by 10% 
compared to last year. 

Energy
UK
Non-UK
Total Energy Use

Emissions
UK
Non-UK
Total Scope 1 +2 GHG Emissions

52

FY22 kWh
24,030,411
230,176
24,260,587

FY22 tCO2e
4,951.7
44.8
4,996.5

%
99.1%
0.9%

%
99.1%
0.9%

FY21 kWh
21,848,505 
169,435
22,017,940

FY21 tCO2e
4,694.0 
47.0
4,741.0

%
99.2%
0.8%

%
99.0%
1.0%

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukMANDATORY GHG 
REPORTING NOTES
The data disclosed is in conformance with 
the Companies Act 2006 (strategic report and 
directors’ report regulations). GHG emissions 
disclosed under the required reporting 
categories fall within the Group’s consolidated 
financial statement. Scope 1 and 2 emissions 
have been calculated using the operational 
control approach in accordance with the GHG 
Protocol Corporate Accounting and Reporting 
Standard. The quantified emissions are for 
the reporting period 1st March 2021 to 28th 
February 2022.

GHG emissions factors published by the UK 
Government and International Energy Agency 
for 2021 have been used to calculate GHG 
emissions. For activities outside the UK, 
emissions factors provided by the International 
Energy Agency (IEA) have been used to 
calculate GHG emissions.

DATA RECORDS

Natural gas and electricity: Emissions 
are primarily calculated based on actual 
or estimated metered consumption from 
invoices, meter readings or half hourly 
consumption data. Where actual metered data 
is not available, energy consumption has been 
estimated using floor areas and published 
benchmarks. Some data has been estimated 
from previous periods of consumption where 
quarterly bills have not yet been published.

Gas oil: Fuel is used in stand-by generators 
and onsite transport such as forklifts and 
shunter trucks. Data for onsite transport 
is calculated using actual fuel usage from 
invoices and internal records of gas oil 
deliveries. Generator fuel usage has been 
estimated using generator fuel demand per 
hour and activation information.

Diesel: Data is calculated based on actual fuel 
consumption taken from fuel card invoices.

Company cars/vans: There has been no 
company car business travel during the latest 
reporting period. Pool cars and pool vans 
(used to transport items between logistics 
sites) emissions are calculated based on the 
annual mileage recorded for the vehicles. 

HFCs: Refrigeration emissions have been 
calculated from the F-Gas register or services 
records where the volume of refrigerant gas 
lost to the atmosphere during the reporting 
period is known. Where service records were 

not available, emissions have been estimated 
using the screening methodology and an 
assumed average leakage rate. Where details 
are not available (i.e. for a few units in 
Bangladesh) it has not been possible to 
estimate emissions. It has not been possible 
to estimate the emissions associated with 
installation of new units at the Bangladesh site, 
due to limited information. The unaccounted 
for emissions are deemed to be insignificant. 

Business travel (air, rail): There are two 
types of air travel carried out by N Brown: 
traditional business travel and travel for 
photoshoots. There were no photoshoot 
or business journeys by air during the 
latest reporting period due to COVID-19 
restrictions. Rail figures are provided by 
Clarity who provide a breakdown, by journey, 
including distance travelled and journey type 
(underground / national rail). 

Business travel (private cars): Data is 
calculated for the Group using data logged 
in our internal Concur system which records 
distance travelled, and vehicle information for 
each business travel expense claimed.

Water: Emissions are primarily calculated 
based on invoiced water consumption and 
volume sent for treatment. Where invoices 
are not available, water consumption and 
treatment is estimated based on a standard 
benchmark against full time staff equivalent. 
There are a few closed stores which are 
included within the scope of reporting due 
to them still being leased to N Brown. As the 
stores were closed for the duration of the 
reporting period, it has been assumed that 
there has been no water usage on site.

Waste: Most of the Group’s waste (Head 
Office and logistics sites) is managed by 
Viridor. Viridor provide a breakdown of weight 
of waste disposed of by N Brown split by 
waste type and disposal method. For the 
sites which are not managed by Viridor, waste 
audits are completed over a week as a sample 
and figures are annualised. There are a few 
closed stores which are included within the 
scope of reporting due to them still being 
leased to N Brown. As the stores were closed 
for the duration of the reporting period, it has 
been assumed that there has been no waste 
from these stores.

Employee commuting: Employee 
commuting habits are captured using an 
annual staff survey. The results are taken as 
a sample of all employees and the results are 
uplifted by the total number of employees to 
approximate total emissions.

Home working: Some colleagues have 
continued to work from home during the 
reporting period as per our Hybrid Working 
model. The emissions associated with home 
working (e.g. as a result of lighting, heating 
and I.T. equipment) has been captured 
using an staff survey. For this year changes 
to the methodology were made to capture 
information relating to green electricity 
contracts at home as well as refinements to 
the modelling of space heating usage. 

Supply chain logistics: Internal data 
and data provided by third party service 
providers has been used to calculate the 
supply chain emissions associated with 
the movement of goods from the factory 
door through to deliveries to our customers. 
High level estimates have been used where 
primary or secondary data was unavailable. 
UK Government emission factors and supplier 
specific emission factors, where available, 
have been utilised. 

53

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukGOVERNANCE REPORT

Setting a high standard 
of governance

GOVERNANCE REPORT

Chair’s introduction

LEADERSHIP AND PURPOSE
Group Board Directors

Executive Board Directors

DIVISION OF RESPONSIBILITY
Governance structure

COMPOSITION, SUCCESSION AND 
EVALUATION
Board composition

Nominations and Governance  
Committee report

AUDIT, RISK AND INTERNAL CONTROL
Audit and Risk Committee report

Financial Services Board Committee report

REMUNERATION
Remuneration Committee report

ADDITIONAL DISCLOSURES
Viability statement

55

56

58

62

64

67

68

74

75

94

95

54

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINTRODUCTION FROM  
THE CHAIR

Ron McMillan 
Independent Non-Executive Chair 

THE CODE 
The Company continues to comply with the UK 
Corporate Governance Code (“the Code”) on 
a voluntary basis. The Board is responsible for 
ensuring that the Company has appropriate 
frameworks in place to ensure compliance. 

66

The statement of compliance 
is included on p66. 

LEADERSHIP AND PURPOSE
The role of our Board is to promote the long-
term sustainable success of the Company. 
This includes leading by example, acting with 
integrity at all times and ensuring effective 
engagement with stakeholders. 

56

More information can be 
found on p56 to 61.

DIVISION OF RESPONSIBILITY
The Board has the appropriate balance of 
Executive and Non-Executive Directors in 
order to lead the Company effectively, with 
the responsibilities between the leadership of 
the Board and the executive leadership of the 
Company clearly defined. 

62

More information can be 
found on p62 to 63.

COMPOSITION, SUCCESSION 
AND EVALUATION 
The Board maintains an appropriate 
combination of skills, experience and knowledge 
to ensure effective governance over the 
Company. This includes an effective evaluation 
and succession plan. 

64

More information can be 
found on p64 to 66.

AUDIT, RISK AND INTERNAL 
CONTROL
The Board determines the Company’s strategy, 
taking account of the need to avoid or manage 
unnecessary or unacceptable risks. On behalf 
of the Board, the Audit and Risk Committee has 
established formal and transparent processes to 
oversee the independence and effectiveness of 
internal and external audit functions. 

68

More information can be 
found on p68 to 74.

REMUNERATION
The remuneration policy aims to incentivise 
strong performance by supporting strategy and 
long-term sustainable success while avoiding 
excess. We are also mindful of wider colleague 
remuneration across the business. 

75

More information can be 
found on p75 to 93.

I was delighted to assume the role of 
Group Chair, on 31 March 2021. Gill Barr 
has taken on my previous role of Senior 
Independent Director.

I am committed to ensuring that the 
Board remains focused on the delivery of 
sustained growth for the long-term benefit of 
all stakeholders.

This is supported by the appointment of 
Nuno Miller to the Executive Board as the 
Group’s new Chief Operating Officer (COO). 
Nuno’s role is to strengthen the Group’s 
ongoing digital transformation and set out 
the technology roadmap to support the 
new strategy as we continue to transition 
away from legacy systems. Nuno has very 
significant experience of delivery change 
programmes in retail businesses and of 
technology platforms.

I am also pleased to announce the 
appointment of Michael Mustard to the 
Executive Board as General Counsel and 
Company Secretary on 1 March 2022. 
Michael joins from Tesco Bank where he was 
Legal Director and Company Secretary and a 
member of the Bank’s executive team. I would 
like to thank Christian Wells who was our 
interim General Counsel for six months.

Dominic Platt was appointed in June 2021 
as a Non-Executive Director and permanent 
Audit and Risk Committee Chair. Dominic is 
the current Chief Financial Officer of BGL 
Group, a position he has held since March 
2016. I would like to extend my welcome to 
Dominic and know he will make a valuable 
contribution. I would also like to thank Vicky 
Mitchell who had assumed the Audit and Risk 
Committee Chair role on an interim basis until 
Dominic’s appointment.

55

“ The Board believes that good corporate governance enhances corporate performance and accountability. It creates an environment that improves leadership, accountability, effectiveness and better decision-making.”FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLEADERSHIP AND PURPOSE

GROUP BOARD DIRECTORS

Ron McMillan
Independent  
Non-Executive Chair
Appointed to the Board: April 2013

Appointed Chair of the Board: 
March 2021

Meetings attended 8/8
First appointed to the Board in 
April 2013, Ron served as Senior 
Independent Director until his 
appointment as Board Chair in 
March 2021. Prior to joining the 
Board, he was the Deputy Chair 
of PricewaterhouseCoopers in the 
Middle East and Northern Regional 
Chairman of the UK firm. 

Key strengths
•  Retail and digital retail
•  Corporate finance
•  Governance
•  Risk management
•  Remuneration
External appointments
Ron is the Senior Independent 
Director and Chair of the Audit 
Committee of B&M European Value 
Retail SA and SCS Group plc. He 
is also a Non-Executive Director 
and Chair of the Audit Committee of 
Homeserve Plc. 

Steve Johnson
Chief Executive Officer
Appointed to the Board:  
September 2018

Rachel Izzard
Chief Financial Officer
Appointed to the Board:  
June 2020

Meetings attended 8/8
Steve was appointed CEO of N 
Brown in February 2019 having been 
appointed Interim CEO in September 
2018. Having originally joined the 
Group as Financial Services Director 
in February 2016, he was appointed 
CEO of the Financial Services 
Operating Board in November 2017. 
Steve joined N Brown from Shop 
Direct Group Limited where he was 
Financial Services Marketing and 
Product Director for four years and 
prior to that held senior roles at 
Sainsbury’s and Halifax. 

 Strategy and change management 

Key strengths
• 
•  Retail and digital retail
•  Financial Services
•  Governance
•  Risk management
•  Technology, data analytics and AI
•  Marketing
External appointments
None.

Meetings attended 8/8
Rachel was appointed as CFO in 
June 2020 after joining the Company 
in April 2020. Prior to this she was 
CFO at Aer Lingus, leading the 
Finance and Technology functions, 
successfully driving a step change 
in performance, and integrating the 
company into the IAG group. Over 
her career Rachel has held a range of 
CFO, technology, and senior finance 
roles in the Airline and Logistics 
sectors, based in locations in Asia, 
the US and Europe. 

Key strengths
•  Strategy and change management
•  Retail and digital retail
•  Corporate finance
•  Governance
•  Risk management
•  Technology, data analytics and AI
External appointments
Rachel is a Non-Executive Director 
and Chair of the Audit and Risk 
Committee at Raspberry Pi.

Gill Barr
Senior Independent Non-
Executive Director
Appointed to the Board:  
January 2018
Appointed Senior Independent 
Director: March 2021
Meetings attended 7/7
Gill joined the Board in January 
2018 and was appointed Senior 
Independent Director in March 2021. 
She was previously a Non-Executive 
Director of Morgan Sindall Plc, 
Group Marketing Director of The 
Co- operative Group and Marketing 
Director of John Lewis. Gill also spent 
seven years at Kingfisher plc in a 
variety of senior strategy, marketing 
and business development roles. 
Gill is the Chair of the N Brown 
Remuneration Committee.

Key strengths
•  Retail and digital retail
•  Strategy and change management
•  Financial Services
•  Governance
•  Remuneration
•  Marketing
External appointments
Gill is a Non-Executive Director of 
PayPoint Plc and Wincanton Plc. 

Joshua Alliance
Non-Executive Director
Appointed: December 2020

Meetings attended 7/8
Joshua joined the Board in 
December 2020. After graduating 
from Manchester University in 2011, 
and following experience working in 
other developing hi-tech businesses, 
Joshua joined the Company in 2014. 
He was formerly Head of Business 
Innovation for J.D. Williams & 
Company Limited. 

Key strengths
•  Retail and digital retail
•  Strategy and change management
•  Technology, Data analytics and AI
External appointments
Joshua is a Non-Executive Director 
of a number of digitally based public 
and private companies in the UK and 
Israel including SimilarWeb, Moon 
Active, Sparkbeyond, EyeSpy360, 
Hexa, Woo.io, SeeTrue and 
Dropit Shopping. 

56

Dominic Platt
Independent Non-
Executive Director
Appointed: June 2021

Meetings attended 6/6
Dominic was appointed to the Board 
on 10 June 2021. Dominic is the 
current Chief Financial Officer of BGL 
Group, a position he has held since 
March 2016. Prior to joining BGL 
he was Group Finance Director and 
MD of International Businesses at 
Darty plc from 2010-2015 and spent 
18 years at Cable and Wireless plc 
where he held a number of financial 
roles. Dominic is the Chair of the N 
Brown Audit and Risk Committee. 
Key strengths
•  Financial Services 
•  Retail and digital retail
•  Governance 
•  Strategy and change management
•  Corporate finance
•  Risk management 
External appointments
Dominic is the Chief Financial Officer 
at BGL.

FORTHCOMING BOARD 
APPOINTMENTS 

Michael Mustard 
General Counsel and 
Company Secretary
Appointed: March 2022 

Michael joined the Group in March 
2022. Prior to joining he was Legal 
Director and Company Secretary at 
Tesco Bank and a member of the 
Bank’s Executive, working closely 
with the retail leadership team. 
He brings with him considerable 
commercial, M&A and regulatory 
investigation experience. Prior to 
joining Tesco Bank he held senior 
positions in banking, law and 
private equity and is a qualified 
chartered accountant. 

Key strengths
•  Financial Services 
•  Governance
External appointments
None.

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLord Alliance of 
Manchester CBE
Non-Executive Director
Appointed to the Board:  
November 1968

Meetings attended 5/8 
Lord Alliance was appointed a 
Director and Chair of the Company 
in 1968. He stood down as Chair on 
1 September 2012. Co- founder and 
former Chairman of Coats Viyella 
PLC, Lord Alliance holds numerous 
honorary doctorates. 

Key strengths
•  Retail and digital retail
•  Strategy and change management
•  Corporate finance
•  Financial Services
•  Governance
•  Marketing
External appointments
Lord Alliance is also a Director of 
a number of private companies, 
committees and trustee bodies. He 
was appointed a life peer in 2004. 

Richard Moross
Independent Non-
Executive Director
Appointed to the Board:  
January 2018 

Meetings attended 8/8
Richard joined the Board in October 
2016 and was appointed Designated 
Director for Colleague Engagement 
in 2019. As the CEO and founder of 
MOO.com, Richard brings significant 
expertise in digital retailing and 
technology. Before founding MOO, 
Richard worked for the design 
company Imagination. Other past 
companies include sorted.com and 
the BBC. 

Key strengths
•  Retail and digital retail
•  Strategy and change management
•  Technology and data analytics
•  Remuneration
•  Marketing
External appointments
Richard is an Executive Director 
of Moo Print Ltd. 

Michael Ross
Independent Non-
Executive Director
Appointed to the Board:  
January 2018 

Meetings attended 8/8
Appointed to the Board in January 
2018, Michael is the co-founder 
and Chief Scientist of Dynamic 
Action which is a leader in big data 
analytics and AI for retail. He was 
previously the co-founder and CEO of 
figleaves.com and started his career 
at McKinsey Consulting in the early 
days of the internet.

Key strengths
•  Retail and digital retail
•  Strategy and change management
•  Financial Services
•  Risk management
•  Technology, data analytics and AI
•  Marketing
External appointments
Michael is a Non-Executive Director 
of Sainsbury’s Bank. He also sits on 
the commercial development board 
at the Turing Institute. 

Vicky Mitchell
Independent Non-
Executive Director
Appointed to the Board:  
January 2020 

Meetings attended 8/8
Appointed in January 2020, Vicky 
brings over 20 years of consumer 
finance experience to the Board. 
Formerly Chief Operating Officer of 
Capital One (Europe) plc, she was 
one of the original executives of 
Capital One in the UK, previously 
holding the positions of Chief Risk 
Officer and Chief Legal Counsel.

Key strengths
•  Strategy and change management
•  Financial Services
•  Governance
•  Risk management
•  Remuneration
External appointments
Vicky is a Non-Executive Director of 
Lookers plc. She is the interim Chair 
of the Remuneration Committee, 
sits on the Audit and Risk Committee 
and is the Chair of Lookers Motor 
Group Ltd. Vicky is also a Non-
Executive Director of West Bromwich 
Building Society where she sits on 
the Risk Committee and 
Remuneration Committee.

OFFICER’S WHO SERVED DURING THE YEAR

Theresa Casey 
General Counsel and 
Company Secretary
Appointed: March 2015

Christian Wells
Interim General Counsel 
and Company Secretary
Appointed: October 2021 

Matt Davies
Independent Non-
Executive Chair
Resigned: March 2021

Lesley Jones
Independent Non-
Executive Director
Resigned: March 2021

Resigned: October 2021 

Retained until: May 2022

Meetings attended 1/1

Meetings attended 1/1

Meetings attended: 4/5
Theresa joined the Group in January 
2015. Admitted as a solicitor in 1997, 
Theresa has held a number of legal 
and company secretarial roles in the 
financial services and retail sectors, 
including at the Co-operative Bank, 
Shop Direct, and Brown Shipley 
Private Bank. Theresa acted as 
Secretary to all Board Committees 
and the Executive Board. 

Meetings attended 4/4
Position held: October 2021 – 
March 2022 

Retained until: end May 2022

Christian joined the Group in 
October 2021 as Interim Company 
Secretary. Christian joined from Yell 
Group Limited (formerly Hibu Group 
Limited), a leading digital marketing 
business operating across the US 
and UK, where he was General 
Counsel and Company Secretary 
and Chief Risk Officer. Prior to this 
he was Chief Counsel Europe and 
Chief Counsel UK Group at Sara Lee 
Corporation, an American consumer 
goods company. 

57

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLEADERSHIP AND PURPOSE CONTINUED

EXECUTIVE BOARD DIRECTORS

Steve Johnson
Chief Executive Officer
Appointed to the Board:  
September 2018

Rachel Izzard
Chief Financial Officer
Appointed to the Board:  
June 2020

Alyson Fadil 
Chief People Officer
Appointed to the Board: 
April 2018 

Kenyatte Nelson
Chief Brand Officer
Appointed to the Board: 
June 2019 

Meetings attended 12/12 
Steve was appointed CEO of N 
Brown in February 2019, having been 
appointed Interim CEO in September 
2018. Having originally joined the 
Group as Financial Services Director 
in February 2016, he was appointed 
CEO of the Financial Services 
Operating Board in November 2017. 
Steve joined N Brown from Shop 
Direct Group Limited where he was 
Financial Services Marketing and 
Product Director for four years and 
prior to that held senior roles at 
Sainsbury’s and Halifax. 

 Strategy and change management 

Key strengths
• 
•  Retail and digital retail 
•  Financial Services 
•  Governance 
•  Risk management 
•  Technology, data analytics and AI 
•  Marketing 
External appointments
None.

Meetings attended 11/12
Rachel was appointed as CFO in 
June 2020 after joining the Company 
in April 2020. Prior to this she was 
CFO at Aer Lingus, leading the 
Finance and Technology functions, 
successfully driving a step change 
in performance, and integrating the 
company into the IAG group. Over 
her career Rachel has held a range of 
CFO, technology, and senior finance 
roles in the Airline and Logistics 
sectors, based in locations in Asia, 
the US and Europe. 

Key strengths
•  Strategy and change management 
•  Retail and digital retail 
•  Corporate finance 
•  Governance 
•  Risk management 
•  Technology, data analytics and AI 
External appointments
Rachel is a Non-Executive Director 
and Chair of the Audit and Risk 
Committee at Raspberry Pi.

Meetings attended 12/12 
Alyson joined N Brown in April 2018 
having spent her HR career in retail, 
hospitality and leisure. Experienced 
at delivering cultural change, Alyson 
has worked in a number of dynamic, 
fast paced, retail businesses including 
Misguided, Selfridges and Sofology.

Key strengths
•  Strategy and change management 
• 
External appointments
Marks Electrical Group Plc.

 Retail

Meetings attended 11/12
Kenyatte was appointed Chief 
Brand Officer in June 2019, with 
responsibility for Customer Insight, 
Marketing Strategy, Proposition 
Design, Creative and Customer 
Communication. Before joining N 
Brown, Kenyatte spent time at both 
Shop Direct and Missguided as Group 
Marketing and Creative Director and 
Chief Customer Officer respectively. 
Before moving to the UK, he spent 16 
years at Procter & Gamble in various 
general management roles across the 
Americas and EMEA. 

Key strengths
•  Retail and digital retail
External appointments
Kenyatte is a Non-Executive Director 
of the British Retail Consortium.

DIRECTORS OR COMPANY SECRETARIES WHO SERVED DURING THE YEAR  

Theresa Casey 
General Counsel and 
Company Secretary
Appointed to the Board: 
March 2015

Resigned from the Board: 
October 2021 

Meetings attended: 4/5
Theresa joined the Group in January 
2015. Admitted as a solicitor in 1997, 
Theresa has held a number of legal 
and company secretarial roles in the 
financial services and retail sectors, 
including at the Co-operative Bank, 
Shop Direct, and Brown Shipley 
Private Bank. Theresa acted as 
Secretary to all Board Committees 
and the Executive Board. 

Adam Warne
Chief Information Officer
Appointed to the Board: 
April 2018 

Resigned from the Board: 
October 2021

Meetings attended: 5/7
Adam joined the Board in April 2018 
as Chief Information Officer following 
ten years leading the technology 
capability at AO World PLC. Prior to 
this, Adam held senior technology 
roles building successful teams within 
Skipton building Society and EDS. 

Christian Wells
Interim General Counsel 
and Company Secretary
Appointed to the Board: 
October 2021 

Retained until: 
May 2022

Meetings attended 4/4
Position held: October 2021 – 
March 2022 

Retained until: end May 2022

Christian joined the Group in 
October 2021 as Interim Company 
Secretary. Christian joined from Yell 
Group Limited (formerly Hibu Group 
Limited), a leading digital marketing 
business operating across the US 
and UK, where he was General 
Counsel and Company Secretary 
and Chief Risk Officer. Prior to this 
he was Chief Counsel Europe and 
Chief Counsel UK Group at Sara Lee 
Corporation, an American consumer 
goods company. 

58

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSarah Welsh
CEO of Retail
Appointed to the Board: 
March 2020 

Meetings attended 12/12
Sarah was appointed CEO of Retail 
in March 2020. With over 25 years of 
retail and brand experience on the UK 
high street, she held senior buying 
roles in both River Island and the 
Arcadia Group before joining Oasis 
Fashions where she progressed from 
senior manager to Managing Director 
during her tenure. 

Sarah has a passion for product, 
brand and customer.

Key strengths
•  Retail and digital retail
External appointments
None.

Dan Joy
CEO of Financial 
Services
Appointed to the Board:  
December 2020

Meetings attended 12/12
Dan was appointed CEO of Financial 
Services in January 2020 following 
11 years at Ikano Bank where he held 
several leadership roles including 
UK Country Manager and, latterly, 
Group Chief Commercial Officer. Dan 
has extensive Financial Services 
experience across multiple sectors 
having worked at Zurich Insurance, 
Fairpoint plc and Capital One. 

Key strengths
•  Financial Services 
•  Corporate finance
•  Risk management
External appointments
None.

Nuno Miller 
Chief Operating Officer
Appointed to the Board: 
November 2021

Meetings attended 4/4 
Nuno Joined N Brown as Chief 
Operating Officer in November 2021. 
Nuno has over 20 years’ experience 
and has successfully delivered 
change across multiple industries, 
including the retail, fashion, luxury 
and technology sectors. Nuno joined 
N Brown from the multinational 
fashion group, Sonae Fashion, 
where he was Chief Digital and 
Information Officer. Before joining 
Sonae, Nuno spent three years as the 
Chief Information Officer at farfetch.
com where he was a member of 
the executive leadership team and 
responsible for the luxury retailer’s 
technology platform. 

Key strengths 
•  Retail and digital retail
•  Technology,data analytics and AI
•  Change management 
•  Organisational design
External appointments
None. 

FORTHCOMING BOARD 
APPOINTMENTS 

Michael Mustard 
General Counsel and 
Company Secretary
Appointed to the Board: 
March 2022 

Michael joined the Group in March 
2022. Prior to joining he was Legal 
Director and Company Secretary at 
Tesco Bank and a member of the 
Bank’s Executive, working closely 
with the retail leadership team. 
He brings with him considerable 
commercial, M&A and regulatory 
investigation experience. Prior to 
joining Tesco Bank he held senior 
positions in banking, law and 
private equity and is a qualified 
chartered accountant. 

Key strengths
•  Financial Services 
•  Governance
External appointments
None.

59

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLEADERSHIP AND PURPOSE CONTINUED

BOARD LEADERSHIP

The Board comprises ten Directors of 
whom eight are Non-Executive Directors, 
including the Chair. Of the eight Non-
Executive Directors, Lord Alliance of 
Manchester and Joshua Alliance are 
not considered by the Board to be 
independent. The Board met eight times 
during the year, with attendance set out 
in the table below. 

In addition, a number of Non-Executive 
Director only meetings were held this year to 
allow the Non-Executives to discuss matters 
without the Executive Directors present. 

The role of the Board is to promote the long-
term sustainable success of the Company, 
generating value for the shareholders while 
meeting the appropriate interests of relevant 
stakeholders. The Board establishes the 
Company’s purpose, values and strategy, and 
satisfies itself that these and its culture are 
aligned. Board Directors act with integrity, lead 
by example and promote the desired culture 
of the business. The Board ensures that the 
necessary resources are in place for the 
Company to meet its objectives and measure 
performance against them. The Board has 
established a framework of prudent and 
effective controls which enable risk to be 
assessed and managed. 

BOARD COMPOSITION

10

POWERS OF THE DIRECTORS 
The Directors are responsible for the 
management of the Company and may 
exercise all powers of the Company subject 
to applicable legislation and regulation, and 
the Company’s Articles of Association may 
only be amended by a special resolution at 
a general meeting of shareholders. 

The powers of the Directors are described in the 
Board Terms of Reference for the Board and its 
Committees are available on the Groups website 
www.nbrown.co.uk

TEN DIRECTORS ON THE BOARD

BOARD COMMITTEE MEMBERSHIP 

8

Member
Ron McMillan
Steve Johnson 
Rachel Izzard 
Gill Barr
Richard Moross
Michael Ross
Vicky Mitchell
Dominic Platt 

Committee key

Chair

A R N

F

N Nominations 

and Governance

EIGHT DIRECTORS OF THE BOARD, 
INCLUDING THE CHAIR, ARE NON-
EXECUTIVE DIRECTORS

A Audit and Risk

F Financial Services Board

R Remuneration

32

Further details of risk management 
and control can be found on 
p32 to 37. 

56

Full biographical details of all  
Directors appear on p56.

The Board ensures effective engagement 
with all key stakeholders of the business, 
a core principle of which is the provision 
of effective channels through which 
colleagues can raise any matters of concern. 
Information on the Company’s engagement 
with colleagues during the year is detailed 
on p40 and our Section 172 Statement 
outlining wider stakeholder engagement 
across the year.

BOARD AND COMMITTEE MEMBER ATTENDANCE

PLC Board

Remuneration 
Committee

Audit and Risk 
Committee

Nominations 
and
Governance
Committee4

Financial 
Services Board 
Committee

8
8/8
8/8
8/8
8/8
5/8
8/8
8/8
8/8
7/8
6/6

6
6/6
–
–
6/6
–
6/6
–
–
-
4/4

4
–
–
–
–
–
–
4/4
4/4
–
2/2

1
1/1
–
–
1/1
–
–
–
–
–
–

4
4/4
4/4
4/4
–
–
–
1/2
4/4
–
4/4

Total meetings
Ron McMillan
Steve Johnson
Rachel Izzard
Gill Barr
Lord Alliance1
Richard Moross
Michael Ross3
Vicky Mitchell
Joshua Alliance2
Dominic Platt 

1  Lord Alliance was unable to attend three Board meetings in FY22 due to illness. He was represented 

by Joshua Alliance.

2  Joshua Alliance was unable to attend one Board meetings in FY22 due to a prior commitment.
3  Michael Ross was unable to attend one Financial Services Board Committee meeting in FY22 due 

to a prior commitment. 

4  The Nominations and Governance Committee held one meeting during the year which met the quorum 

required as set out in the terms of reference. 

60

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukKEY ACTIVITIES

The following summarises some of the Board’s key activities over the past year: 

BUSINESS PERFORMANCE 
AND STRATEGY
Setting the Company’s strategic direction 
and priorities and KPIs.

REGULATORY COMPLIANCE
Receipt of whistleblowing reports.

Overwrite of Insurance Risk.

Review of the Company’s performance 
against its strategic priorities and KPIs.

Oversight of the Company’s operations 
and trading strategy during the 
Covid-19 pandemic. 

FINANCIAL PERFORMANCE
Assessment of the Company’s overall 
financial and operational performance 
including monitoring of liquidity. 

Approval of FY21 Annual Report and 
Accounts and Preliminary Results 
announcement as well as the FY22 
Interim Results and Announcement. 

Approval of the Group’s FY22 budget 
and future financing needs.

RISK AND OPPORTUNITY
Review and approval of the Company’s 
risk management framework, risk register, 
risk appetite and governance framework. 

STAKEHOLDER MATTERS
Approval of material contracts 
and investment proposals.

Board Evaluation Review.

Amendment to the Groups 
Banking Facilities.

Technology updates.

Material litigation updates.

CULTURE AND GOVERNANCE
Review approach to retention 
of colleagues.

Talent and succession planning 
Recruitment of key Board positions. 

The Board also took part in training sessions on the regulatory agenda and specialist 
matter topics. 

66

See p66 for  
further information. 

COMMITTEES
The Board delegates authority to a number of 
Committees to deal with specific aspects of 
management and to maintain supervision over 
the internal control policies and procedures 
of the Group. Where necessary, the Board 
has delegated operational matters to sub-
Committees, and to its Executive Directors 
and senior officers. 

Further information on the responsibilities 
of each Committee is set out on p63. 

The minutes of the meetings of these 
Committees are circulated to all Committee 
members in advance of the next 
Committee meeting, at which they are 
ratified. Committee meeting attendance is 
detailed in the table on p60. 

After each Committee meeting, the Chair 
of the Committee makes a formal report to 
the Board of Directors detailing the business 
carried out by the Committee and setting out 
any recommendations. 

63

Further information of the 
responsibilities of each 
Committee is set out on p63. 

BOARD ADMINISTRATION 
Board papers include detailed management 
reports from the Chief Executive Officer and 
the Chief Financial Officer, Management 
accounts, broker analysis, compliance and 
regulatory briefings and bespoke reports. 

A comprehensive pack of papers is 
electronically circulated to each Director not 
less than seven days prior to each Board 
meeting. Budgetary performance and 
forecasts are reviewed at each meeting. 
Outside of the meetings there is a regular flow 
of information between the Board of Directors 
and the Executive Board. 

The Articles of Association of the Company 
give the Directors the power to consider and 
if appropriate authorise conflict situations 
where a Director’s declared interest may 
conflict or does conflict with the interests 
of the Company. Procedures are in place 
at every meeting for individual Directors to 
report and record any potential or actual 
conflicts which arise. The register of reported 
conflicts is reviewed by the Board at least 
annually. The Board has complied with these 
procedures during the year. 

As permitted by the Articles of Association, 
the Directors have the benefit of an indemnity 
which is a qualifying third-party indemnity 
provision as defined by section 234 of the 
Companies Act 2006. The indemnity was 
in force throughout the last financial year 
and is currently in force. The Company 
also purchased and maintained Directors’ 
and Officers’ liability insurance throughout 
the financial year in respect of itself and 
its Directors.

61

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukDIVISION OF RESPONSIBILITY 

GOVERNANCE STRUCTURE 

ROLES AND RESPONSIBILITIES 

GROUP BOARD 
The Group Board is collectively responsible 
for the overall leadership of the Company 
and for setting its values and standards. 
It approves the Company’s strategic aims and 
objectives, is responsible for all major policy 
decisions and oversees their delivery while 
ensuring maintenance of a sound system 
of internal control and risk management. 
The Board is ultimately responsible for 
determining the strategic risks it is willing to 
take in achieving the Company’s objectives. 
The Board’s duty is to promote the success of 
the Company for the benefit of its members as 
a whole; it reviews performance in light of the 
Company’s business plans and budgets and 
ensures that any necessary corrective action 
is taken. 

The formal list of matters reserved for the Board 
can be found at www.nbrown.co.uk 

COMMITTEES 
The Board delegates authority to a number of 
Committees to deal with specific aspects of 
management and to maintain supervision over 
the internal control policies and procedures 
of the Group. The key responsibilities 
of each Committee are outlined in the 
graphic overleaf. 

The formal written Terms of Reference of each 
Committee can be found at www.nbrown.co.uk 

KEY ROLES 
Resilient and open working relationships 
between Directors are vital to the effective 
and successful running of the Board and 
the wider Group, with the Non-Executive 
Directors providing constructive challenge and 
alternative views to the Board. The roles of 
the Chair, Senior Independent Director, Chief 
Executive Officer, Chief Financial Officer and 
Company Secretary are particularly crucial 
to this endeavour; a summary of their roles 
and responsibilities as agreed and set out in 
writing, can be found opposite. 

62

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F I N A N CIAL SERVICES
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A
T
O
N
C
O
M
M
IT
T
E
E

EXECUTIVE BOARD
The Executive Board is 
responsible for the day-to-
day operations and running 
of the Company, monitoring 
progress against and 
delivering on its strategy 
while ensuring that the 
policies and procedures 
as decided by the Group 
Board are implemented 
and enforced across 
the business. 

THE BOARD

CHAIR
Responsible for the overall leadership 
and governance of the Board and for 
overseeing performance. 

CHIEF EXECUTIVE OFFICER
Has delegated authority from the Board and is 
responsible for the conduct of the whole of the 
business of the Company. 

Responsible for promoting a culture of 
openness and debate by facilitating the 
effective contribution of all Board members. 

Delivers the Company’s strategy in 
accordance with its objectives and 
regulatory requirements. 

Responsible for ensuring the Company’s 
strategy is formulated clearly and is well 
understood both internally and externally. 

Develops and has oversight of the Company’s 
corporate culture in the day-to-day 
management of the business. 

Responsible for fostering good 
relationships between Executive and 
Non-Executive Directors. 

Communicates the strategic objectives 
of the Company and its core values and 
control systems. 

Maintains a productive relationship with the 
CEO, providing a source of counsel and 
challenge on how the business is operated. 

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
 
 
 
BOARD COMMITTEES

FINANCIAL SERVICES 
BOARD COMMITTEE 
Oversight of the Financial Services 
business of the Group. 

Sets the values and standards of the 
Financial Services operations.

Responsible for oversight and 
development of culture and 
approval of long-term objectives 
and strategy in relation to Financial 
Services business. 

Ensures that the Financial 
Services business delivers good 
customer outcomes. 

Establishes the risk appetite of the 
Financial Services business. 

FIND OUT MORE ON 

74

FINANCIAL SERVICES  
OPERATING COMMITTEE
The Financial Services and 
Operating Committee is responsible 
for the day-to-day oversight and 
running of the Financial Services 
business, and reports to the 
Executive Board and Financial 
Services Board Committee. 

REMUNERATION  
COMMITTEE
Sets and reviews the remuneration 
policy and determines the total 
individual remuneration package 
for all Executive Directors, the Chair 
of the Board and other designated 
senior executives taking into account 
the policies, practices, pay and 
employment conditions of the Group. 

Reviews Group policies and practices 
and works with management and the 
Board to ensure alignment of policies 
and practices across the Group as well 
as the culture of the business. 

Approves the design of, and 
determines targets for, any 
performance-related pay schemes 
operated by the Group and approves 
the total annual payments made under 
such schemes. 

Reviews the design of all share 
incentive plans for approval by the 
Board and shareholders. 

Oversees any major changes in 
the structure of employee benefits 
throughout the Group. 

Ensures the Group engages 
as appropriate with its principal 
shareholders about remuneration. 

FIND OUT MORE ON 

75

AUDIT AND RISK 
COMMITTEE
Reviews the integrity of the financial 
statements, financial releases and 
significant financial judgements and 
estimates relating thereto. 

Monitors the scope of work, quality, 
effectiveness and independence of 
the external auditors and approves 
their appointment and fees. 

Monitors and reviews the 
independence and activities of the 
internal Audit function. 

Assists the Board and the Financial 
Services Board Committee with 
the development and execution 
of the risk management strategy, 
risk policies and exposure and a 
risk register.

Keeps under review the adequacy 
and effectiveness of the Group’s 
internal financial controls 
and internal control and risk 
management systems.

FIND OUT MORE ON 

68

NOMINATIONS AND 
GOVERNANCE 
COMMITTEE 
Identifies and nominates 
candidates to fill Board vacancies 
having evaluated the balance of 
skills, knowledge and experience 
already on the Board and 
identified capabilities required for 
the role. 

Responsible for succession 
planning, taking into account the 
skills and expertise needed on the 
Board for the future.

Reviews the structure, size 
and composition (including 
the skills, knowledge and 
experience) of the Board and 
makes recommendations to 
the Board with regard to any 
appropriate changes. 

Reviews the leadership needs of 
the Group to ensure the continued 
ability of the organisation to 
compete effectively within 
the marketplace. 

FIND OUT MORE ON 

67

SENIOR INDEPENDENT DIRECTOR
Leads the assessment of the performance of 
the Chair by meeting with the Non-Executive 
Directors at least once a year to appraise 
the Chair’s performance and on such other 
occasions as are deemed appropriate. 

Acts as a sounding board for the Chair, and 
acts as an intermediary for the Directors 
when necessary. 

Works with the Chair and other Directors and/
or shareholders to resolve significant issues 
should they arise. 

Chairs the Nominations and Governance 
Committee when considering succession to 
the role of Chair. 

CHIEF FINANCIAL OFFICER
Supports the CEO in providing strategic 
direction in relation to the overall finance 
strategy for the Company. 

COMPANY SECRETARY
Ensures that the Boards and 
Committees operate in line with good 
corporate governance. 

Controls all day-to-day activities pertaining to 
finance and business operating systems. 

Responsible for assessing the ongoing 
appropriateness of accounting and financial 
reporting policies of the Company, and where 
relevant escalating matters for the attention 
of the Board and Audit and Risk Committee, 
including matters relating to provisions 
and impairments. 

Responsible for monitoring and regularly 
assessing the adequacy and effectiveness of 
Finance processes and controls. 

Advises the Board on all matters relating 
to the AIM Rules and applicable legal and 
regulatory requirements, while working closely 
with senior management to anticipate, plan 
and address strategic, legal, governance and 
compliance matters concerning the Company. 

Manages all necessary minutes and actions 
all necessary returns and statutory filings on 
behalf of the Company. 

63

THE BOARD

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCOMPOSITION, SUCCESSION AND EVALUATION 

BOARD COMPOSITION 

NON-EXECUTIVE DIRECTOR TENURE

8 2 9

7 6 8

9 4 3

3

3

3

1042

107 5

1300

FY22

FY21

FY20

1
6

1
6

1
8

11

8

7

5

4

4

7 6

7

FY20

FY21

FY22

1

3

3

Balanced gender representation across the 
business remains a key priority going into 
FY23. As of May 2022, there is 30% female 
representation at Board level and 43% at 
Executive Board level.

BOARD APPOINTMENTS
All appointments to the Board follow a formal, 
rigorous and transparent process to ensure 
we appoint the best possible candidates. 
Due regard is given to the needs of the Board 
in respect of skills, experience, independence, 
and diversity. 

67

 Further detail on appointments 
made during the year are 
provided in the Nominations 
and Governance Committee 
Report on p67.

DIVERSITY AND INCLUSION
The Board recognises the importance 
of diversity of gender, social and ethnic 
backgrounds, cognitive and personal 
strengths at all levels of the Company as 
well as on the Board. We are committed to 
equal opportunities and increasing diversity 
across our operations. The Board continues 
to consider how diversity can be enhanced 
on both the Group and Executive Boards, 
within the senior leadership team and across 
the wider Group while still ensuring the most 
appropriate candidates are appointed. 

64

50%50%50%50%GENDER BALANCE AT FINANCIAL YEAR ENDFEMALEMALEALL COLLEAGUESSENIOR LEADERSHIP TEAM PLC BOARDEXECUTIVE BOARDAppointed201420152016201720182019202020212022Lord Alliance of Manchester CBE25 November 1968Ron McMillan1 April 2013Richard Moross6 October 2016Gill Barr16 January 2018Michael Ross16 January 2018Vicky Mitchell20 January 2020Joshua Alliance23 December 2020Dominic Platt 10 June 2021 TENUREYears8+5-70-3N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
 
to our strategic transformation discussions. 
In addition, the Board itself has undergone 
some changes over the last 24 months and 
there is a clear advantage to keeping Ron in 
place while the new Board members establish 
themselves. Ron intends to step down at the 
end of three years with a full handover to the 
new Chair at that time. All directors (including 
the Chairman) are subject to reappointment by 
the shareholders every year.

CURRENT COMPOSITION 
The Board understands the need for 
Non-Executive Directors to be and remain 
independent of management in order to 
be able to exercise proper oversight and to 
effectively challenge the Executive Directors. 
Our current Non-Executive Directors who 
served at the financial year ended on 
28 February 2022 were: 

Ron McMillian (Chair, effective 
31 March 2021) 

Lord Alliance of Manchester CBE 

Gill Barr (Senior Independent Director, 
effective 31 March 2021) 

Richard Moross 

Michael Ross 

Vicky Mitchell 

Joshua Alliance 

Dominic Platt 

The composition of the Board and 
Committees is regularly reviewed 
and refreshed. 

BOARD SKILLS AND EXPERIENCE

On 31 March 2021, Gill Barr moved into the 
role of Senior Independent Director and Vicky 
Mitchell stepped into the role of Acting Chair of 
the Audit and Risk Committee.

In June, Dominic Platt was appointed Non-
Executive Director and Chair of the Audit and 
Risk Committee.

Vicky Mitchell stepped into the role of Acting 
Chair of the Audit and Risk Committee 
effective 31 March 2021 subject to Dominic’s 
FCA approval which was granted in 
November 2021.

Throughout the year, at least half of the 
Board comprised independent Non-
Executive Directors. 

Ron McMillian was considered independent 
at the time of his appointment. Mr McMillan 
is to remain as Chair beyond his nine-year 
tenure to ensure continuity and stability during 
the transformation of the business over the 
next three years. We believe this is in the 
best interests of the Company while a clear 
succession plan is prepared. Mr McMillan 
has served on the Board since April 2013 and 
his experience brings a valuable perspective 

Retail and 
digital retail

Strategy 
and change 
management

Corporate 
finance

Financial 
Services

Governance

Risk 
management

Technology, 
data analytics 
and AI

Remuneration

Marketing

Ron McMillan

Steve Johnson
Rachel Izzard
Gill Barr

Lord Alliance of 
Manchester CBE

Richard Moross

Michael Ross

Vicky Mitchell

Joshua Alliance

Dominic Platt 

Appointments to the Board are made solely 
on merit, based on the skills and experience 
offered by the candidate, and required by 
the role. This ensures that all appointees 
have the best mix of skills and time to devote 
themselves effectively to the business of the 
Board and to discharge their duties to the best 
of their ability. With regard to the appointment 
and replacement of Directors, the Company 
is governed by the Articles of Association, 
the Code, the Companies Act 2006 and 
related legislation. 

Prior to appointment to the Board, all 
Directors are informed of their expected time 
commitment. At the time of writing there are 

no concerns that any of the current Directors 
will be unable to commit sufficient time to the 
role. We have evaluated the commitments of 
the Chair and are satisfied he has sufficient 
time to devote to his role. 

External appointments entailing further 
significant commitments from the Directors 
require the prior approval of the Chair. 
Other than a contract of service, no Director 
had any interest in any disclosable contract 
or arrangements with the Group or any 
subsidiary Company either during or at the 
end of the year. 

At the 2022 Annual General Meeting, all of the 
Directors will retire and will offer themselves 

for re-election with the exception of Joshua 
Alliance who will be seeking ratification of his 
appointment. All Non-Executive Directors 
serve on letters of appointment stipulating 
three-year terms. All appointments are 
terminable, without compensation, on six-
months’ notice by either party and are subject 
to other early termination provisions without 
compensation, for example in the event of a 
Director not being re-elected at the Annual 
General Meeting. 

56

Details of current external 
appointments can be found in the 
Directors’ biographies set out on 
p56-59.

65

BOARD COMPOSITIONExecutive Directors2Non-Executive Directors2Independent Non-Executive Directors6FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCOMPLIANCE WITH THE UK 
CORPORATE GOVERNANCE CODE
Throughout the 52 week period ended 
26 February 2022, the Company was in 
compliance with the principles and provisions 
of the UK Corporate Governance Code 2018 
(the Code) issued by the Financial Reporting 
Council (which is available at www.frc.org.uk). 

The Board has complied with all the Code’s 
Provisions, with the exception of Provision 19. 
This is because Ron McMillan is to remain as 
Chair for 3 years after 1 April 2022 beyond 
his nine year tenure as explained more fully 
on p67.

COMPOSITION, SUCCESSION AND EVALUATION CONTINUED

BOARD COMPOSITION CONTINUED

BOARD DEVELOPMENT 
AND TRAINING 
The Company Secretary provides an 
ongoing programme of briefings for Directors 
covering legal and regulatory changes 
and developments relevant to the Group’s 
activities and Directors’ areas of responsibility. 
The Board has the opportunity for online and 
in-person training as part of the various Board 
and Committee meetings. 

Board meeting agendas across the year 
included detailed discussions on the 
following topics: 

Directors Duties

Tech roadmap (including new website 
front-end development) 

Financial Services Platform 

OKR Framework

Organisational Design

Product/Brand strategy

Risk Management 

BOARD EVALUATION 
In 2022, the Board took part in an internal 
Board and Committee evaluation. 

A comprehensive questionnaire was 
developed and completed by all Directors. 
Key focus topics were: 

Business Strategy and Risk 

Communication and remote working 

Wider stakeholders 

Shareholder value 

Knowledge and skills 

Board processes 

Performance reviews of all Board 
and Committees and Chair. 
evaluation was completed. 

The results of the evaluation were assessed 
by the full Board. Key areas of focus and 
development over the next 12 months were 
identified, including: 

Board relationships and dynamics

Directors also underwent external training and 
personal development relevant to their roles. 

ESG strategy

Risk Appetite review

Shareholder perspectives 

Strategic discussions and decision  
making by the Board

Talent Strategy and   
Succession Planning

Overall the Board is satisfied with the 
outcome of the evaluation and believes the 
performance of the Chair, Committee Chairs 
and Directors, and their commitment to 
their respective roles, continues to be fully 
effective. The Board and its Committees 
continue to provide appropriate oversight 
of the Company and challenge to the 
Executive team. Overall, the Board remains 
effective, positive and cohesive and has the 
requisite skills, experience, challenge and 
judgement appropriate for the requirements 
of the business. 

The Company Secretary is responsible for 
the induction of new Directors. New Directors 
are provided with a comprehensive pack of 
information (including Terms of Reference, 
information regarding the business and 
guidance on their roles and duties as 
Directors) and meetings with key colleagues 
are arranged as appropriate. Inductions to 
the business for new Directors are designed 
to expose them to all areas of the Group’s 
operations but with particular emphasis on 
each Director’s area of expertise. 

Non-Executive Directors meet with the 
Executive Board members and operational 
teams and undertake site visits to ensure that 
they have the most up to date knowledge 
and understanding of the Company and 
its activities. This also allows colleagues 
from across the Company to benefit from 
the skills and experience of the Non-
Executive Directors. 

All Board members are permitted to obtain 
independent professional advice in respect of 
their own fiduciary duties and obligations and 
have full and direct access to the Company 
Secretary, who is a qualified solicitor and 
attends all Board and Committee meetings 
as Secretary. The Chair has regular contact 
with each Director and is able to address their 
training and development needs. 

66

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
NOMINATIONS AND GOVERNANCE COMMITTEE REPORT

themselves. I intend to step down at the end 
of three years with a full handover to the new 
Chair at that time.

In addition, the Committee oversaw the 
search and appointment of Executive Director 
Nuno Miller, Chief Operating Officer, who 
was appointed on 1 October 2021, and of 
General Counsel and Company Secretary, 
Michael Mustard, who was appointed on 
1 March 2022. 

In early 2022, the Board and its Committees 
underwent an internal Board evaluation. 
The results were discussed with the whole 
Board and an action plan is being developed 
for FY23, focusing on succession planning 
and talent development. 

The Company is proud of its commitment 
to and focus on diversity, with details of 
our approach to appointments and the 
composition of our Board set out on p64. 

I would like to thank my fellow Board members 
for their continued support. I am available to 
speak with shareholders at any time and shall 
be available at the Annual General Meeting on 
6 July 2022 to answer any questions you may 
have on this report. 

Ron McMillan 
Chair of the Nominations and 
Governance Committee 

DEAR SHAREHOLDER
I am pleased to present the Nominations and 
Governance Committee report for FY22. 
The Committee has continued to review the 
structure, size and composition of the Board, 
with the view of making recommendations to 
the Board as appropriate. 

As mentioned in last year’s report, Matt Davies 
stepped down from the Board on 31 March 
2021 and I was honoured to be succeed him 
as Chairman. 

Sam Allen Associates, which has no 
connection to the Group or any of its Directors, 
was appointed by the Committee to support 
the search for a new Non-Executive Director 
of the Board. Following a comprehensive 
external candidate search and selection 
process, a short list of first-class candidates 
was identified. 

The Company subsequently appointed 
Dominic Platt as a Non-Executive Director on 
10 June 2021 and also as a member of the 
Remuneration Committee. Mr Platt became 
Chair of the Audit and Risk Committee with 
effect from 22 November 2021, taking over 
from Vicky Mitchell, who was Acting Chair. 
I would like to thank Vicky for her tenure 
as Chair.

I was considered independent at the time of 
my appointment. I will remain as Chair beyond 
my nine-year tenure to ensure continuity 
and stability during the transformation of the 
business over the next three years. The Board 
believes this is in the best interests of the 
Company while a clear succession plan is 
prepared. I have served on the Board since 
April 2013 and the Board’s view is that my 
experience brings a valuable perspective 
to our strategic transformation discussions. 
In addition, the Board itself has undergone 
some changes over the last 24 months and 
there is a clear advantage to keeping me in 
place while the new Board members establish 

MEMBER
Ron McMillan

April 2013 – Present 

(Chair from 31 March 2021)

Gill Barr

January 2018 – Present

Richard Moross October 2016 – Present

Michael Ross

January 2018 – Present

Vicky Mitchell

January 2020 – Present

Dominic Platt

June  2021 – Present

MEETINGS
The Nominations and Governance 
Committee held one meeting during the year 
which met the quorum required as set out in 
the terms of reference. 

RESPONSIBILITIES
Identifying and nominating candidates to 
fill Board vacancies having evaluated the 
balance of skills, knowledge and experience 
already on the Board and identified the 
capabilities required for the role. 

Succession planning, taking into account the 
skills and expertise needed on the Board for 
the future. 

Reviewing the structure, size and 
composition (including the skills, knowledge 
and experience) of the Board and making 
recommendations to the Board with regard 
to appropriate changes. 

Reviewing the leadership needs of the 
Group to ensure continued ability of the 
organisation to compete effectively within 
the marketplace.

Overseeing the Group’s Governance 
arrangements and Corporate 
Governance Framework. 

FY23 PRIORITIES
Reappointing the Chairman for a 
further term. 

Reviewing the talent pipeline and 
its effectiveness in developing 
diverse candidates.

Overseeing succession planning for the 
Executive and Non-Executive Directors 
to ensure it aligns to the Group’s long-
term strategy. 

Reviewing the composition of the Board 
and its Committees, engaging with external 
shareholders where appropriate. 

Reviewing the Group’s 
governance arrangements.

The Committee’s Terms of Reference can be 
found at www.nbrown.co.uk 

67

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
 
AUDIT RISK AND INTERNAL CONTROL

AUDIT AND RISK COMMITTEE REPORT 

DEAR SHAREHOLDER
In June 2021, I was appointed to the Board. 
I would like to thank Vicky Mitchell for taking 
on the responsibility as Acting Chair of the 
Audit and Risk Committee whilst we awaited 
for my FCA approval. This was granted 
in November 2021, following which I was 
appointed as Chair of this Committee. 

During the year, the Audit and Risk Committee 
continued to carry out a key role within the 
Group’s governance framework, supporting 
the Board and Financial Services Board 
Committee in risk management, internal 
control and financial reporting. The Committee 
also acknowledges and embraces its role 
of protecting the interests of shareholders 
regarding the integrity of published financial 
information and the effectiveness of audit. 

The Committee maintains oversight of the 
Group’s financial policies and reporting, 
monitors the integrity of the financial 
statements and reviews and considers 
significant financial and accounting estimates 
and judgements. The Committee satisfies 
itself that the disclosures in the financial 
statements about these estimates and 
judgements are appropriate and obtains an 
independent view of the key disclosure issues 
and risks from the Group’s external auditor. 
One of the Committee’s key responsibilities is 
to review the scope of work undertaken by the 
internal and external auditors and to consider 
their effectiveness. 

While risk management is a Board 
responsibility, the Committee works closely 
with the Board, the Financial Services Board 
Committee and Group management to ensure 
that all significant risks are considered on an 
ongoing basis and that all communications 
with shareholders are properly considered.

The Committee has maintained oversight 
of the embedding of the RMF and key risk 
processes. It has reviewed key risks identified 
through the RMF and the associated plans to 
manage those risks.

In relation to risks and controls, the 
Committee ensures that these have been 
identified and that appropriate responsibilities 
and accountabilities have been set. 
The Committee also reviews reports from the 
Group’s Compliance function and assesses 
the means by which the Group seeks to 
comply with regulatory obligations. 

During the year, the Committee oversaw 
the satisfactory response to a letter from 
the Financial Reporting Council, (“FRC”). 
The Committee also maintained oversight of 
the process used by the Board to assess the 
viability of the Group, the stress testing of key 
trading assumptions and the preparation of 
the Going Concern and Viability Statement 
which is set out on p95 of this Annual Report. 

The Committee considered whether the 
2022 Annual Report is fair, balanced and 
understandable and whether it provides 
the necessary information to shareholders 
to assess the Group’s performance, 
business model and strategy. In addition, 
the Committee considered management’s 
assessment of items included in the financial 
statements and the prominence given to 
them. The Committee, and subsequently the 
Board, were satisfied that, taken as a whole, 
the 2022 Annual Report and Accounts are fair, 
balanced and understandable. 

Further information on the Committee’s 
responsibilities and the manner in which they 
have been discharged is set out in this report. 

I am available to speak with shareholders at 
any time and shall be available at the Annual 
General Meeting on 7 July 2022 to answer 
any questions you may have on this report. 
I would like to thank my colleagues on the 
Committee for their help and support during 
the year. 

Dominic Platt
Chair of the Audit and Risk Committee

MEMBER
Dominic Platt 

Vicky Mitchell 

June 2021 – Present 
(Chairman) 

January 2020 – Present 
(Acting Chair from March 
2021 to November 2021)

Michael Ross

January 2018 – Present 

Meetings  
attended
2/2

4/4

4/4

RESPONSIBILITIES
Reviewing the integrity of the financial 
statements, price sensitive financial 
releases and significant financial 
judgements and estimates relating thereto. 

Monitoring the scope of work, quality, 
effectiveness and independence of the 
external auditors and approving their 
appointment and fees. 

Monitoring and reviewing the 
independence and activities of the 
Internal Audit function. 

Assisting the Board and the Financial 
Services Board Committee with the 
development and execution of a risk 
management strategy, risk policies and 
exposures and a risk register. 

Keeping under review the adequacy 
and effectiveness of the Group’s internal 
financial controls and internal control and 
risk management systems.

FY23 PRIORITIES
Continuing to be responsive to the impact 
of Covid-19 and wider geopolitical and 
economic events on resources.

Ensuring that the Group’s risk 
management procedures continue to be 
responsive to the impact of Covid-19 on 
resources and ways of working. 

Ensuring that the Group’s Internal 
Audit and Risk functions continue to be 
fully resourced. 

In conjunction with the Financial Services 
Board Committee, ensuring that the 
Group complies with the requirements 
of the Senior Managers Certification 
Regime – the FCA’s enhanced regime for 
regulated firms. 

Continued monitoring of key change 
programmes with particular focus on tech 
and strategic execution and their impact on 
internal controls.

Monitor key regulatory developments and 
impact on business and customer conduct.

The Committee’s Terms of Reference can be 
found at www.nbrown.co.uk

68

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCOMMITTEE COMPOSITION 
The Committee currently comprises three 
members, each of whom is an independent 
Non-Executive Director. Two members 
constitutes a quorum. The Committee 
requires the inclusion of at least one 
financially qualified member with recent 
and relevant financial experience, and the 
Committee Chair, Dominic Platt, fulfils that 
requirement. All members are expected to 
have an understanding of financial reporting, 
the Group’s internal control environment, 
relevant corporate legislation, the roles and 
function of internal and external audit and 
the regulatory framework of the business. 
As reflected in the biographical details on p56 
the Committee members have significant 
experience of working in or with companies 
in the retail, financial services and consumer 
goods sectors. 

The members of the Committee who served 
during the year were: 

Dominic Platt (Committee Chair from 
November 2021)

Vicky Mitchell (Acting Committee Chair) from 
31 March 2021 – November 2021)

Michael Ross 

Ron McMillan (Resigned 31 March 2021)

Details of Committee meetings and 
attendances are set out on p60. The timing of 
Committee meetings is set to accommodate 
the dates of releases of financial information 
and the approval of the scope of and reviews 
of outputs from work programmes executed 
by the internal and external auditors. 

In addition to scheduled meetings, the Chair 
of the Committee met with the CFO, Director 
of Risk, the Head of Internal Audit and the 
external auditors KMPG (including meetings 
without management present). 

Although not members of the Committee, 
the Chair of the Board, CEO, CFO and 
representatives from the Group’s internal 
and external auditors attend all meetings. 
The Secretary of the Committee is the Group’s 
General Counsel and Company Secretary. 

FINANCIAL SERVICES BOARD 
As more fully explained on p45, the Financial 
Services Board Committee (“FSB”) is 
responsible to the N Brown Board for 
oversight of the Financial Services business. 
While ultimate oversight of Group risk 
remains with the Group Board, the FSB is 
responsible for the development and oversight 
of the culture, the long-term objectives 
and the strategy of the Group’s Financial 
Services business. 

In relation to internal controls and risk 
management within Financial Services, the 
FSB approves annual plans and performance 
targets and maintains oversight of regulatory 
compliance. The FSB makes whatever 
recommendations it deems appropriate 
on any area within its remit and escalates 
to the Group Board such matters as it 
deems appropriate. 

COMMITTEE ACTIVITIES IN FY22 
The table on p73 details the core activities of 
the Committee during the year. Key matters 
considered included the following:

IMPACT OF COVID-19 
The impact of the pandemic continued to be 
accounted for during the year. 

The Committee reviewed disclosures 
made by management in relation to the 
pandemic and the measures taken by 
management to support the business 
throughout. The Committee also reviewed 
the associated assumptions used to support 
forward estimates. In particular, it reviewed 
the reasonableness of the assumptions 
made in relation to trade receivables, bad 
debt impairment and Group impairment and 
inventories impairment. 

Given the ongoing challenges posed by Covid 
and in line with the joint statement issued by 
the FCA and FRC in January 2021, which 
encourages Boards to use the measures 
granted to allow listed companies an 
additional two months to publish their audited 
annual financial reports, the Committee again 
approved an extended timeline for completion 
of the year end accounts. 

The Committee remains satisfied that there 
continues to be reasonable assurance over 
key risk areas despite the challenges to 
timelines and resources. 

RISK AND INTERNAL CONTROLS 
Managing risk is inherent in the way we 
do business. 

The Board has overall responsibility for 
ensuring that the Group maintains a 
sound system of internal control and risk 
management. The Board recognises that 
there are inherent limitations in any system 
of internal control and no system can 
provide absolute assurance against material 
misstatements, loss or failure. Equally, no 
system can guarantee elimination of the risk of 
failure to meet the objectives of the business. 

Oversight of risk and the Group’s risk 
management process are provided by a 
number of business committees, the Directors 
of Risk and Internal Audit, reporting in to the 
Financial Services Board Committee, the 
Audit and Risk Committee and, ultimately, 
the Group Board. The Directors of Risk 
and Internal Audit attend all Audit and Risk 
Committee meetings. 

The Audit and Risk Committee has 
maintained oversight of the embedding of 
the RMF, the key risks to the business and 
their associated action plans. These have 
been largely focussed on the technology, 
Information Security and Financial Services 
areas of the business. The Committee also 
reviews summaries of second line compliance 
assurance reviews and associated 
remediation plans.

    32

Further information on the 
Group’s Enterprise Risk 
Management Framework is 
detailed on p32. 

The Audit and Risk Committee reviews 
annually the overall risk strategy and Risk 
Policy, including risk appetite, exposure, 
measures and limits, and material 
amendments to the risk appetite and related 
policies. The Group is proactive in ensuring 
that risks are identified and managed. 

Key risks are assessed and mitigation 
occurs based on the level of residual risk.

A description of the Level One risks is set 
out on p34 to p37. 

The Board has carried out a robust 
assessment of the emerging and principal 
risks facing the Group, including those 
which threaten its business model, future 
performance, insolvency or liquidity. 

69

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
The outcomes of GIA’s work were reported 
regularly during the year to the Committee, 
the Executive Board and the Financial 
Services Board. 

The reviews culminated in a series 
of recommendations against which 
management agreed a number of remedial 
actions. Progress against these actions is 
formally monitored and their status reported to 
the Committee. 

There were no restrictions placed on 
the scope of work to be carried out by 
the GIA function or its ability to report to 
the Committee. 

The Committee has evaluated the 
performance of GIA and has concluded that it 
continues to provide helpful and constructive 
challenge to management and demonstrates 
a commercial and constructive view of 
the business. 

AUDIT RISK AND INTERNAL CONTROL CONTINUED

AUDIT AND RISK COMMITTEE REPORT CONTINUED

The Committee continues to focus on 
improving controls. The Committee continues 
to believe that appropriate controls are in 
place throughout the Group and that the 
Group has a well-defined organisational 
structure with clear lines of responsibility 
and a comprehensive financial reporting 
system. The Committee also believes that 
the Company complies with the Financial 
Reporting Council (“FRC”) guidance on risk 
management, internal control and related 
financial business reporting. 

GOING CONCERN AND VIABILITY 
The Committee reviewed the appropriateness 
of adopting the going concern basis of 
accounting in preparing the full year financial 
statements and assessed whether the 
business was viable in accordance with the 
Code. The assessment included a review 
of the principal risks facing the Group, their 
financial impact, how they are managed, the 
availability of finance, and the appropriate 
period for assessment. 

REVIEWING THE FY22 HALF YEAR 
RESULTS, FULL YEAR RESULTS AND 
ANNUAL REPORT 
The Committee considered in particular 
the following: 

The accounting principles, policies and 
practices adopted and the adequacy of 
related disclosures in the reports. 

The significant accounting issues, estimates 
and judgements of management in relation to 
financial reporting. 

Whether any significant adjustments were 
required as a result of the review by the 
external auditors. 

Compliance with statutory tax obligations 
and the Group’s Tax Policy. 

Whether the information set out in 
the Annual Report was fair, balanced 
and understandable. 

Whether the use of “alternative performance 
measures” was appropriate. 

FINANCIAL REPORTING COUNCIL
During the year, the Committee monitored 
the Group’s engagement with external 
stakeholders relevant to the Committee’s 
areas of oversight, including the Financial 
Reporting Council (the “FRC”). In particular, 
in January 2022, the Group received a letter 
from the Corporate Reporting Review Team 
of the FRC in relation to the Group’s FY21 
Annual Report and Accounts, as part of its 
regular review and assessment of the quality 
of corporate reporting in the UK. This letter 
did not raise any specific questions or queries 
but did note certain specific matters where 
they believed that users of the accounts would 
benefit from improvements to the existing 
disclosures. Specific enhancements to the 
disclosures, as identified and observed, 
through the review have been taken into 
account in the preparation of this Annual 
Report and Accounts. 

This review considered compliance with 
reporting requirements and does not provide 
any assurance over the disclosures that were 
reviewed. The FRC (which includes the FRC’s 
officers, employees and agents) accepts no 
liability for reliance on them by the Company 
or any third party, including but not limited to 
investors and shareholders. 

INTERNAL AUDIT
The Head of Internal Audit has a direct 
reporting line to the Committee and attended 
all Committee meetings. During the year 
Group Internal Audit (“GIA”) undertook a 
risk-based programme of work which was 
discussed with, and approved by, both 
Executive Management and the Committee. 

During the year GIA carried out reviews 
covering the following areas: 

Stock Accuracy 

Automated Returns 

Ethical Supply Chain 

Customer Payments 

Financial Services Product Governance 

Internal Financial Controls 

Supplier Relationship Management 

Identity & Access Management 

Information Security Controls Improvement 

Operational Resilience 

Financial Crime 

Risk Function 

70

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukPERFORMANCE OF THE AUDIT 
AND RISK COMMITTEE 
The Audit and Risk Committee’s performance 
was assessed as part of the Board’s internal 
evaluation carried out in early 2022, as 
detailed on p66. The Board considers that 
the processes undertaken by the Committee 
are appropriately robust, effective and in 
compliance with the guidelines issued by 
the FRC. During the year, the Board was not 
advised by the Committee, nor did it identify 
itself, any failings, frauds or weaknesses in 
internal control determined to be material in 
the context of the financial statements. 

EXTERNAL AUDITORS 
KPMG LLP were appointed as external 
auditors on 14 July 2015. The partner 
responsible for the audit is Anthony Sykes, 
a partner in the London office. Anthony has 
advised us that he will be leaving KPMG at 
the end of September 2022 and we are in the 
process of making alternative arrangements. 
The total fees paid to KPMG for the year 
ended 26 February 2022 were £1.3m. 
Further details are set out in note 5]to the 
financial statements on p122. 

The Board’s policy in relation to the auditors 
undertaking non-audit services is that they 
are subject to tender processes, unless the 
nature of the work means the auditors are 
best placed to provide services. The allocation 
of work is done on the basis of competence, 
cost effectiveness, regulatory requirements, 
potential conflicts of interest and knowledge 
of the Group’s business. KPMG LLP did not 
provide any non-audit services in the course 
of the year. The Committee remains mindful 
of investors’ attitudes towards the auditors 
performing non-audit services. 

The Committee will continue to ensure that 
fees for non-audit services do not exceed 70% 
of aggregate audit fees, as measured over a 
three-year period. 

The Committee reviews the performance 
of KPMG LLP annually based on their 
understanding of key areas of judgement and 
the extent of challenge, the quality of reporting 
and the efficiency and conduct of the audit. 
Feedback is sought from management, the 
Group’s Finance and Internal Audit functions 
and the General Counsel. 

The Committee considered in detail KPMG’s 
audit planning documentation and satisfied 
itself that the audit work to be carried out by 
KPMG covered all significant aspects of the 
Annual Report and Accounts. There were 
no areas which the Committee asked KPMG 
to look at specifically. KPMG’s report to the 
Committee at the conclusion of the audit 
confirmed that the audit had been carried out 
as set out in the planning documentation and 
the Committee considered the findings of 
KPMG as reflected in their audit opinion and 
their year end report to the Board. KPMG’s 
audit opinion sets out the key matters that, 
in their professional judgement, were of 
most significance in their audit. These are 
consistent with the key matters considered 
and agreed with the Committee when the 
audit was planned. KPMG’s opinion describes 
how these matters were addressed in the 
audit and the scope and nature of their work 
reflects the thoroughness of their approach 
and the degree of scepticism applied. 

AUDITOR INDEPENDENCE 
The Committee sought and was provided 
with assurance from the Audit Engagement 
partners that they and all members of KPMG’s 
staff engaged on the audit had confirmed that 
they and their dependants were independent 
and that KPMG as a firm was independent. 

AUDIT QUALITY ASSESSMENT 
The Committee assessed the quality of 
KPMG’s audit in a number of ways: 

1) The Committee met with the senior 
members of the KPMG audit team on three 
occasions during the year and discussed the 
planning, execution and reporting of audit 
work and findings. All senior members of the 
KPMG team contributed to these meetings. 

2) In conjunction with the CFO and senior 
members of the finance team, the Committee 
discussed and assessed KPMG’s approach 
to the execution of and reporting of their audit 
and related findings.

The overall conclusion of the process was 
that KPMG LLP’s work continues to be 
thorough and professional and it is, therefore, 
the Committee’s recommendation that the 
reappointment of KPMG LLP be put to 
shareholders at the Annual General Meeting 
on 7 July 2022. 

WHISTLEBLOWING,ANTI-BRIBERY 
AND ANTI-CORRUPTION POLICIES 
The Group remains committed to conducting 
its business with honesty and integrity and 
expects all colleagues to maintain equally high 
standards, encouraging open communication 
from all those who work within the business 
or across its supply chain. In line with its 
whistleblowing policy, the Group is partnered 
with an independent, external whistleblowing 
reporting service which provides 24-hour 
international telephone lines, web portal 
and email reporting facilities. All concerns 
can be raised anonymously and are 
escalated to the Company Secretary who 
investigates them with due care and attention, 
reporting accordingly to the Committee. 
The Group is committed to ensuring that 
it offers good quality, transparently and 
fairly sourced products and services to 
its customers and operates with integrity 
and in an honest and ethical manner at all 
times. Comprehensive Anti-Bribery and 
Anti-Corruption and Gifts and Hospitality 
policies are in place and are applicable to all 
colleagues across the business, along with 
a dedicated central Register of Gifts and 
Hospitality which all colleagues are required to 
use. Compliance to the policy is monitored by 
the Internal Audit function which reports any 
findings of note to the Committee. 

FAIR, BALANCED AND 
UNDERSTANDABLE 
At the request of the Group Board and as 
required by the UK Corporate Governance 
Code, the Committee assessed whether 
the content of the FY22 Annual Report and 
Accounts, preliminary results announcement 
and presentation, taken as a whole, 
were fair, balanced and understandable. 
Consideration was also given as to whether 
key messages, disclosures and information 
were included in a consistent manner 
throughout the report. 

The Committee considered the prominence 
given to certain items included in the financial 
statements and the language used to describe 
performance. The Committee advised the 
Group Board that it was satisfied that, taken 
as a whole, the 2022 Annual Report was fair, 
balanced and understandable, and that it 
provided shareholders and other stakeholders 
with the necessary information to allow them 
to determine the Company’s performance, 
business model, risks and strategy. 

71

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukDEFINED BENEFIT PENSION PLAN 
The cost of the Group’s defined benefit 
pension plan and present value of the pension 
obligations are determined using actuarial 
valuations. The Committee continued to 
review the various assumptions that underpin 
the actuarial valuation and recognise that 
these may differ from actual developments in 
the future. 

The Committee concurs with management’s 
assessment that the assumptions are 
appropriate for the expert to use in their 
actuarial valuation for the Group’s defined 
benefit pension plan. The Committee 
reviewed the disclosures in the Annual Report 
in relation to the pension plans and ensured 
that these are consistent with the advice 
received from the Group’s actuaries. 

REGULATION AND COMPLIANCE 
While no longer considered a source of 
estimation uncertainty, the Group operates 
in a regulated marketplace. This creates risk 
for the business as non-compliance can lead 
to customer detriment, reputational damage, 
financial penalties and potential loss of licence 
to operate. 

The Group is regulated in the UK by the FCA 
under a licence granted on 21 September 
2016 and by the Central Bank of Ireland for 
its Oxendales business. Changes in laws 
and regulations impact the Group’s business, 
sector and market, and the Committee 
continues to review the outputs of work carried 
out by the Group’s Compliance function in 
order to satisfy itself that action is being taken 
to address the changes that are required to 
comply with the regulations. 

AUDIT RISK AND INTERNAL CONTROL CONTINUED

AUDIT AND RISK COMMITTEE REPORT CONTINUED

CRITICAL JUDGEMENTS AND 
KEY SOURCES OF ESTIMATION 
UNCERTAINTY 
The significant judgements made by 
management in applying the Group’s 
accounting policies and key sources of 
estimation uncertainty are set out in note 2 
on p119. 

These relate to the impact of Covid-19, 
impairment of customer receivables, software 
and development costs and the useful 
economic life assessment, the impairment 
of non-financial assets, the defined 
benefit pension plan and the Allianz claim 
and counterclaim. 

The Committee discussed with the auditors 
how these matters impacted the financial 
statements and reviewed the sensitivities 
which were considered by management to 
be appropriate. 

IMPAIRMENT OF 
CUSTOMER RECEIVABLES 
The Group’s methodology to determine 
provisions for expected credit losses in 
its credit ledgers is both complex and 
judgemental. A significant part of external 
audit is focused in this area and the 
Committee seeks assurance from the Finance 
function and the auditors that the approach 
to provisioning is consistent year on year 
or, if not, that changes are made to better 
reflect changing economic or commercial 
circumstances, and that disclosures are clear 
and adequate. 

The Committee again reviewed the 
IFRS 9 model and the refinements that 
had been made to it in the year and the 
associated disclosures. 

ALLIANZ LITIGATION
During the year, the Group has recorded 
a charge for legal costs of £1.8m and a 
provision of £28.0m, in relation to the ongoing 
legal dispute with Allianz Insurance plc, as 
an estimate for accounting purposes of the 
potential costs of settlement or award and 
future legal costs.

The Committee concurred with 
management’s assessment of the accounting 
estimate and associated disclosures in the 
Annual Report. Details on the background 
to the dispute and the basis of the provision 
established in the year are set out in note 22. 

Further disclosure would prejudice the 
outcome of these negotiations and therefore, 
as permitted by IAS 37.92, we have not made 
any further disclosures in connection to the 
provision booked, and sensitivity analysis 
relating to the estimation uncertainty around 
timing or amount of these.

SOFTWARE AND 
DEVELOPMENT COSTS
Included within intangible assets are 
significant software and development costs 
in respect of the Group’s technological 
development programme. The Committee 
continued to review the treatment of the 
significant software and project costs in order 
to satisfy itself that the Group’s approach 
to capitalisation of these costs remains 
appropriate. The Committee discussed with 
management whether the related projects 
will be completed successfully and whether 
the carrying value is supported by sufficient 
revenue and profitability going forward. 

During the year, the Committee discussed 
management’s review of capitalisation of 
software as a service (“SAAS”) assets 
following the publication of the IFRS 
Interpretation Committee (“IFRIC”) agenda 
decision in April 2021, and the resulting prior 
year adjustment.

The Committee also considered 
management’s annual review of the useful 
economic lives of its legacy intangible assets 
in light of general advancements in technology 
and the Group’s strategy. 

IMPAIRMENT OF NON-
FINANCIAL ASSETS 
At the balance sheet date and following a 
significant drop in the Group’s share price, 
the market capitalisation of the Group was 
lower than the Group’s net assets. As this 
is an indicator of impairment, management 
is required to test for impairment based on 
value-in-use calculations reflecting expected 
cash flows, long-term growth rates and a pre-
tax discount rate. 

The Committee discussed these with 
management and reviewed the relevant 
disclosures in the Annual Report. 
The Committee discussed the sensitivities of 
key assumptions including Product Revenue, 
EBITDA growth, capital expenditure and the 
discount rate with management and reviewed 
the relevant disclosures in the Annual Report. 

72

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukACTIVITIES OF THE AUDIT AND RISK COMMITTEE 
Meetings of the Committee are scheduled to coincide with key dates in the financial calendar and reporting cycle. Recurring agenda items of 
the meeting included matters relating to the review and approval of the Internal Audit Plan, risk mapping and appetite, financial reporting and tax 
matters. Additional matters covered at each of the meetings during FY22 were as follows: 

APRIL 2021 

OCTOBER 2021 

Approval of the Group’s taxation strategy 

Review of the Group’s half-year report financial reporting paper 

Approval of the Group’s non-audit services fees policy 

Review of the Group’s half-year statement and investor presentation 

Review of the full year Internal Audit Report, approval of FY22 Internal 
Audit Plan and the Internal Audit Charter 

Review of the half year Internal Audit and Risk Management reports 

Assessments of Liquidity and Going Concern at the half-year 

Review and approval of the Group’s Risk Management Framework 
and internal control update – including the securitisation audit 

Review and assessment of the Group’s Compliance activities 

Approval of select level one risk policies 

Approval of the Group’s exceptional items policy

Performance reviews of: 

Internal Auditor 

External Auditor 

Audit and Risk Committee

MAY 2021 

JANUARY 2022 

Review and approach of the external auditors’ plan for assessment 
of the FY22 full year results 

Review and assessment of the Group’s Compliance and 
Risk activities 

Approval of select level one risk policies 

Approval of the full year results for FY21, including reviews of the 
Group’s Viability Statement 

Review of progress against the FY22 Internal Audit Plan 

Review of the Company’s Q3 Trading Statement 

Liquidity and Going Concern Assessment 

Review of the full year external audit report 

Assessment of the Group’s impairment of customer receivables 

FEBRUARY 2022 

Assessment of the Group’s FY21 preliminary results announcement 
and investor presentation 

Review of the draft FY21 Annual Report and Accounts 

Review of the Group’s response to the FRC letter 

73

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukAUDIT RISK AND INTERNAL CONTROL CONTINUED

FINANCIAL SERVICES BOARD COMMITTEE REPORT

Looking ahead to FY23, our focus on the 
customer is critical in two key areas. As the 
world faces considerable geopolitical and 
macro-economic headwinds, our customers 
will inevitably be affected. Now, more than 
ever, we are focusing on doing everything 
we can to ensure the achievement of good 
customer outcomes. At the same time, 
we continue to see a major opportunity 
in revitalising the customer proposition, 
delivering flexible credit to help our customers 
shop – and the earlier mentioned FS IT 
platform is significant in that respect. 

The FCA has new plans to introduce a 
Consumer Duty to help ensure a higher 
and more consistent standard of consumer 
protection for users of financial services 
and help to stop harm before it happens. 
The Committee will oversee compliance 
with this Duty and any other aspects of the 
evolving regulatory agenda. 

As always, I am available to speak with 
shareholders at any time and shall be 
available at the Annual General Meeting on 
7 July 2022 to answer any questions you 
may have on this report. 

Vicky Mitchell
Chair of the Financial Services 
Board Committee

DEAR SHAREHOLDER
The Committee has continued to be 
responsible for the development and 
oversight of the long-term strategy and 
objectives of the Financial Services (FS) 
business, in the context of overall Group 
Strategy. This includes the continued 
development of the culture within the business 
as well as the establishment of FS-related 
risk appetite and approval of associated risk 
management plans. The Committee also 
maintains oversight of internal control and 
governance frameworks across FS. 

During FY22 the Committee oversaw the 
continued provision of customer support 
as a result of the Covid-19 pandemic, 
particularly given the end of the FCA’s 
specific Covid-19 forbearance and furlough. 
Customers received the tailored support 
they needed and all customers have now 
exited Covid-19 forbearance. In general, 
our customers have been able to handle the 
uncertainty caused by the pandemic well, with 
overall levels of financial difficulty relatively low 
and good customer outcomes being achieved. 

The regulatory agenda continued to evolve 
and the Committee maintained oversight of 
the implementation of both the Persistent 
Debt (PD) regulation and Payment Services 
Directive (PSD2) regulation. Both were 
implemented on time and with a sharp 
focus on customers. 

The Committee continued to provide support 
and perspective on the development of the 
revitalised credit proposition, in line with Group 
strategy. Customer and market research has 
led to the development of a strong proposition 
which will be delivered through a new FS IT 
platform. The Committee contributed to the 
development of the strategic options available 
in delivering this important initiative and will 
maintain close oversight going forward. 

MEMBER
Vicky Mitchell  
(Chair)

Ron McMillan

January 2020 – Present

November 2019 – 
Present

Steve Johnson November 2019 – 

Present

Rachel Izzard

June 2020 – Present

Dominic Platt

June 2021 –Present

Lesley Jones

November 2019 –  
March 2021

Michael Ross

July 2021 - October 2021

Matt Davies

November 2019 –  
March 2021

Meetings 
 attended

4/4

4/4

4/4

4/4

3/3

0/1

1/2

0/1

RESPONSIBILITIES
Overseeing the Financial Services 
business of the Group. 

Setting the values and standards of the 
Financial Services Operations. 

Overseeing and developing culture 
and approving long-term objectives 
and strategy in relation to the Financial 
Services business. 

Ensuring that the Financial 
Services Business delivers good 
customer outcomes. 

Establishing the risk appetite of the 
Financial Services business. 

FY23 PRIORITIES
Continuing to drive the strategic 
contributions made by the Financial 
Services business to the Group’s 
commercial development. 

Integrating the credit proposition more 
closely with the retail customer journey. 

Ensuring that good customer 
outcomes continue to be delivered 
in the face of strong potential macro-
economic headwinds. 

Preparing for the outcome and delivery of 
the new FCA ‘Consumer Duty’ regulations. 

Continuing to develop the revitalised 
Financial Services customer proposition 
and brand, including delivery of a new 
Financial Services IT platform. 

The Committee’s Terms of Reference 
can be found at www.nbrown.co.uk

74

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION

REMUNERATION COMMITTEE REPORT

FY23 PRIORITIES
Reviewing the operation of the Directors’ 
Remuneration Policy to ensure that the 
changes made for FY23 are effective in 
aligning to and supporting the business 
strategy and our transformation programme 
with particular regard to our critical strategic 
change delivery milestones. 

Continuing to ensure our approach to 
pay provides fair and appropriate reward, 
balancing the interests of all stakeholders 
with the need to provide remuneration 
that is aligned to shareholders’ interests, 
motivational for our senior management 
team and drives the achievement of our 
business strategy. 

Working closely with our ESG Committee to 
consider whether there should be additional 
ESG metrics included in our incentives and 
whether the metrics selected sit better in the 
annual bonus or LTIP.

The Committee’s Terms of Reference can be 
found at www.nbrown.co.uk

DEAR SHAREHOLDER
I am pleased to present the Directors’ 
Remuneration Report for FY22 on behalf 
of the Board.

The work of the Remuneration Committee 
has focused on supporting delivery of the 
strategy. While the strategic principles 
remain unchanged, the strategy has 
evolved. The Company’s transformation is 
focused on making our propositions more 
relevant, the business model more efficient 
and the strategy execution more agile and 
single minded. 

It was within this context that the 
Committee reviewed the current Directors’ 
Remuneration Policy so that a new 
Policy can be brought to shareholders 
for approval at our 2022 AGM and 
considered carefully how the new Policy 
will operate in FY23. The Committee also 
spent time reviewing the remuneration 
outcomes for FY22 in light of the 
Company’s performance and ongoing 
business challenges.

REMUNERATION OUTCOMES 
FOR FY22
The Board is pleased with progress 
made in the Company’s transformation 
during FY22, despite the volatile market 
conditions. The year closed with a return to 
customer growth, an increase in earnings 
and cash flow and overall a strong balance 
sheet, notwithstanding supply chain and 
inflationary cost pressures as we emerge 
from the pandemic. While the outlook is 
positive, the year has not been without 
challenges and this business context 
has informed the Committee’s review of 
incentive outcomes. 

MEMBER
Gill Barr (Chair)

January 2018 – Present 

Ron McMillan

April 2013 – Present

Richard Moross

January 2017 – Present 

Dominic Platt

June 2021 – Present

Meetings  
attended

6/6

6/6

6/6

4/4

RESPONSIBILITIES
Setting and reviewing the remuneration 
policy and determining the total individual 
remuneration package for all Executive 
Directors, the Chair of the Board and other 
designated senior executives taking into 
account the policies, practices, pay and 
employment conditions of the Group and 
in accordance with the UK Corporate 
Governance Code (the “Code”).

Establishing remuneration schemes 
that promote long- term shareholding by 
Executive Directors and align with long-term 
shareholder interests.

Designing remuneration policies and 
practices which support the Group’s long-
term strategy and promote sustainable 
success and are aligned to the Group’s 
purpose and values. Remuneration policies 
and practices will take into account all 
relevant factors, legal and regulatory 
requirements and provisions and 
recommendations of the Code and 
associated guidance.

Approving the design of, and determining 
targets for, any performance-related pay 
schemes operated by the Group and 
approving the total annual payments made 
under such schemes.

Reviewing the design of all share 
incentive plans for approval by the Board 
and shareholders.

Reviewing workforce remuneration and 
related policies and overseeing any major 
changes in employee benefits structures 
throughout the Group.

Ensuring that the Group engages as 
appropriate with its principal shareholders 
about remuneration.

75

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

SALARIES
The salaries of our CEO and CFO were 
increased in 2021 by 1.5% in line with those 
of the wider workforce, to £431,375 and 
£355,250 respectively.

ANNUAL BONUS
Despite the difficulties relating to target-
setting caused by the ongoing impact of the 
pandemic, the Committee was able to set 
FY22 annual bonus and LTIP targets at the 
normal time, based on our assessment of 
likely business performance and taking into 
account the impact of the pandemic as well 
as factoring in the ongoing transformation of 
the business. 

The annual bonus was focused on metrics 
based on operational delivery, both financial 
and non- financial. These metrics were 
EBITDA 65%, Active Customer Accounts 
15%, Customer NPS 10% and ESG 
10% (split equally between GHG and 
sustainable products). 

While there is a modest payment under 
the EBITDA element of the bonus, it was 
disappointing to see performance below the 
threshold targets for both Active Customer 
Accounts and Customer NPS. Customer NPS 
has been affected by Covid-driven supply 
chain disruption and a lack of delivery drivers, 
coupled with disappointing performance from 
one of our key delivery partners, issues which 
are being addressed. 

Although new customer volumes performed 
well, Active Customer Accounts have also 
been affected by Covid and as a result, 
overall growth in Active Customer Accounts 
was just below the threshold target for the 
annual bonus. 

Good progress was made against our 
ESG strategic targets. The maximum GHG 
target was achieved with an on target 
level of performance for the sustainable 
products element.

Therefore, as a result, in total the formulaic 
outcome of the annual bonus provides a 
payment for the CEO and CFO of 22.1% 
of maximum. The detail of targets and 
performance against them is set out in the 
Annual Report on Remuneration.

HOW THE POLICY WILL  
BE APPLIED IN FY23

SALARIES
The salaries of our CEO and CFO will be 
increased by 3% which is aligned to increases 
for the wider workforce with the resulting 
salaries £444,316 and £365,908 respectively.

Non-Executive Directors would normally 
receive an increase in fees consistent with the 
increase for the wider workforce. Given the 
extremely challenging economic climate, 
all have asked for the money that they 
would have received to be used to support 
employees in difficult financial circumstances 
through a hardship fund. 

ANNUAL BONUS
FY23 is a critical year to achieve the 
transformation milestones on which the future 
success of the business depends. Our annual 
bonus therefore focuses on achievement 
of the strategic priorities that underpin our 
transformation as well as shorter-term 
profitability and operational excellence.

The annual bonus maximum opportunity 
remains at 150% of salary for the CEO and 
125% of salary for the CFO. The performance 
metrics and weightings are as follows: 

45% Group EBITDA

15% Growth in Statutory Product Revenue 
of the brands that underpin our differentiated 
brand portfolio strategy

20% Strategic change delivery 

10% Customer NPS

10% ESG weighted equally between GHG 
and sustainable product

60% of the bonus is determined by key 
financial metrics with a particular focus on 
driving revenue from our key brands that 
underpin our growth strategy

The 20% strategic change delivery element 
is based on delivering the technology 
imperatives identified in our strategic plan as 
priorities for the year, including new websites 
and platforms which are critical to deliver 
long-term shareholder value. The technology 
development plan requires an agile approach 
to manage evolving priorities and as a result 
the Committee will retain some discretion 
on measurement

Each year, the Committee considers carefully 
whether the formulaic outcome of the bonus 
is appropriate in light of broader factors. 
The Committee noted overall business 
performance as set out above, that there has 
been no Government assistance in FY22 
and that all eligible colleagues will receive 
an annual bonus for the year based on the 
same metrics as the Executive Directors. 
Taking these factors into account and noting 
there are no other extenuating factors, 
the Committee is comfortable that the 
formulaic outcome of 22.1% in a challenging 
retail environment is appropriate, and the 
exercise of discretion to adjust this outturn 
is not appropriate. 

LONG-TERM INCENTIVE

2019 LTIP AWARD WITH 
PERFORMANCE PERIOD ENDING 
IN FY22
The adjusted EPS, free cash flow and 
relative TSR threshold targets for the 2019 
LTIP awards, which were measured over the 
performance period ending in FY22, have not 
been met and these awards have lapsed.

2021 LTIP AWARD GRANTED IN FY22

The 2021 LTIP awards were made at normal 
grant levels of 150% of salary for the CEO and 
125% of salary for the CFO. 

The awards are subject to relative TSR for 
50% of the award and stretching adjusted 
EPS growth targets of 5% CAGR to 15% 
CAGR for the remaining 50% of the award.

OUR NEW REMUNERATION POLICY 
The Remuneration Committee reviewed 
the current Remuneration Policy (Policy) 
and is comfortable that it has the right 
structure and flexibility in terms of how it is 
operated to support our business strategy 
and transformation over the next policy 
period. Therefore, no changes are proposed 
to the current Policy except for some small 
administrative amendments which are set out 
in the table of policy changes on page 79. 

We consulted with our largest shareholders 
regarding our policy proposals and would 
like to thank them for their contribution.
The shareholders who engaged with us 
are supportive.

As part of the policy review consultation 
shareholders also provided feedback on 
the operation of policy for FY23 to which I 
refer to below. The Committee has listened 
carefully to constructive feedback. We have 
consequently made adjustments to our 
proposed operation of policy for FY23 as 
shown below.

76

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe Group now has a well-developed ESG 
strategy and a very active ESG Committee, 
so targets have been set in consultation with 
the Chair of that Committee. As a result the 
Remuneration Committee is comfortable that 
the targets set are appropriately stretching and 
is pleased to note the GHG targets include 
Scope 3 (estimated) as well as Scope 1 and 
2 emissions. Our sustainable product targets 
require all own brand designed products to 
achieve a minimum set of criteria based on 
independent Industry Certification standards. 

Specific targets have been set in the usual 
way for Customer NPS. 

Shareholder feedback received during the 
consultation encouraged us to increase the 
weighting to financial metrics, which we have 
done. Additionally, the Committee was asked 
by one investor to consider using EPS as 
the measure of profit in the annual bonus 
instead of EBITDA. We have considered this 
but feel that EBITDA should be retained in 
the annual bonus because i) over the short 
term, management focus on EBITDA is a 
better outcome of operational performance 
than EPS, which is likely to be affected by 
non operational items ii) EBITDA has been 
used as a measure of profit in the annual 
bonus since FY20 and is a well understood 
metric throughout the business enabling all 
colleagues to focus on the same profit metric, 
and iii) EPS is the measure used for the LTIP 
and we wish to avoid using the same measure 
for both plans. 

While investors recognised the importance 
of strategic measures to provide a balanced 
overall incentive, they emphasised the 
importance of setting robust, measurable 
and stretching targets for non-financial 
metrics. The Committee shares this view 
and is comfortable that its current approach 
to target setting is robust.

It is important that our transformation 
strategy is delivered within a strong risk 
and compliance environment with focus on 
embedding risk management, governance 
and controls. Appropriate risk management, 
governance and controls will be one of the 
factors that the Committee will review when 
considering annual bonus outturn and the 
exercise of discretion. 

Detail of our strategic change delivery 
objectives, all annual bonus targets, 
performance and the bonus payable will 
be included as part of the annual bonus 
disclosure in the FY23 Remuneration Report. 

FY23 LONG-TERM INCENTIVE AWARDS 
LTIP award levels for our CEO will be 
150% of salary and for our CFO 125% of 
salary. The Committee considered carefully 
whether any adjustments should be made 
to award levels to reflect the current share 
price. At this critical point in the Company’s 
transformation, normal LTIP award levels are 
being maintained to ensure that management 
has an incentive that is sufficiently leveraged 
to truly drive and reward performance and 
returns for our shareholders. 

As in prior years, the Committee retains the 
discretion to scale back the vesting outcome 
if it has concerns that the level of vesting 
and overall quantum is not appropriate. 
Shareholders will note that the Committee has 
exercised its discretion to adjust both incentive 
opportunity and outturn in previous years and 
will continue to ensure that it takes a fair and 
balanced approach to remuneration ensuring 
alignment between pay and performance.

For 2022, the LTIP award will be based 
entirely on adjusted EPS growth targets. 
This is the first time for a number of years 
that the Committee has not included a TSR 
based measure. The Committee believes, it 
is right to focus management for this award 
on measurable improvements in long term 
profitability, which is a clear output measure 
of the strategy. Management will continue to 
be aligned to share price and shareholder 
interests through their shareholdings, annual 
bonus deferral into shares and the holding of 
LTIP incentives in shares.

The Committee recognises that some 
investors would prefer an LTIP award to be 
based on more than one financial metric and 
will review metrics again for the 2023 award.

One of our investors discussed with us the 
use of adjusted EPS in the LTIP as compared 
to basic EPS. The Committee considers that 
adjusted EPS provides better measurement of 
underlying business performance because it 
removes the effects of exceptional and other 
one-off items. 

The Committee considered very carefully 
the adjusted EPS target range for the 2022 
LTIP awards. We took into account expected 
progress against our transformation strategy 
as well as external factors such as inflation, 
increased corporation tax and freight costs. 
In respect of inflation the Committee has 
noted the likely impact on our customers’ 
discretionary spend and revenue growth as 
well as the risk of significant cost pressure.

EPS in FY22 has been impacted by a lower 
experience of bad debt as a result of the Covid 
pandemic. It is already clear that this has been 
a temporary effect and bad debt levels are 
normalising. The Committee does not want 
to penalise management with a starting point 
for the adjusted EPS range which is higher 
than it would otherwise be, as a result of the 
pandemic which is beyond their control. 

In order to extract the impact of the Covid-
related benefits seen in FY22 noted above, 
our adjusted EPS range uses a base point 
of FY21 adjusted EPS of 5.4 pence (which is 
adjusted for the post equity raise number of 
shares). We have then applied a growth rate 
of 5% to 15% CAGR over the four-year period 
to FY25. This provides an adjusted EPS range 
for the 2022 awards of 6.6 pence to 9.5 pence 
to be tested against adjusted EPS in FY25. 
The Committee is conscious that the threshold 
target of 6.6 pence falls below FY22 adjusted 
EPS of 7.0 pence. However, this includes the 
benefit of the Covid-related lower than normal 
level of write offs. Therefore, the Committee 
believes that 6.6 pence is an appropriately 
stretching threshold target.

There has not been any LTIP vesting since 
FY14 which is appropriate given Group 
performance. However, the purpose of the 
LTIP is to motivate incremental effort to deliver 
the transformation strategy and to therefore 
grow long-term profitability. The Committee 
believes the carefully considered target 
range provides an effective incentive for 
management to drive stretching performance. 

ESG STRATEGY AND LINK  
TO INCENTIVE PLANS
As set out in our ESG and Governance Report 
on page 42 the Board supported by our ESG 
Committee, continued to develop our ESG 
strategy. Last year, we introduced metrics 
into the Executive Directors’ annual bonus 
focused on our ESG priorities of GHG and 
sustainable products, and we are pleased with 
the progress made against the targets set. 
GHG and sustainable products continue to be 
core areas of focus and have therefore been 
retained in the annual bonus of FY23.

As we move to SBTi and review progress 
against our ESG strategy, we will consider 
whether these metrics should continue to be 
used in the annual bonus or form part of the 
Company’s long-term incentive. We will also 
continue to review any additional areas of 
focus to be included in the incentives.

77

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

CLOSING REMARKS
The Committee is satisfied with the 
remuneration outcomes for FY22 which 
provide a fair and appropriate level of reward 
for performance achieved in a challenging 
year. The Committee is comfortable that 
the policy operated as intended, and that 
there are no circumstances that require the 
exercise of discretion to adjust the formulaic 
remuneration outcomes. 

Following extensive review, the Committee 
does not believe changes are required to 
the current Remuneration Policy for our next 
policy period. It continues to have the right 
structure and is sufficiently flexible to support 
the business strategy and transformation.

The Committee is also comfortable that the 
changes it is proposing to the operation of 
policy for FY23 are appropriate to incentivise 
management to drive the successful 
transformation of N Brown and deliver returns 
for our shareholders. 

As we conclude our policy review and 
considerations on the operation of Policy 
for FY23, I would like to thank shareholders 
for their feedback; their thoughtful support 
is appreciated. 

I very much hope you will support both our 
binding shareholder resolution to approve 
the new policy and the advisory shareholder 
resolution on our operation of the Policy, at 
our 2022 AGM. In the meantime, should you 
have any questions, I am contactable via the 
Company Secretary.

Gill Barr
Chair of the Remuneration Committee

DIRECTORS’ REMUNERATION 
POLICY
As we continue to report to the same 
standards as a Premium Listed company, 
this report sets out the information required 
by Schedule 5 and Schedule 8 to the 
Large and Medium-sized Companies 
and Groups (Accounts and Reports) 
Regulations 2008, as amended. The report 
also satisfies the relevant requirements of 
the Listing Rules of the Financial Conduct 
Authority and describes how the Board 
has applied the principles and complied 
with the provisions relating to Directors’ 
remuneration in the UK Corporate 
Governance Code.

This Remuneration Policy will be subject 
to a binding shareholder vote at the 2022 
AGM and is expected to apply for three 
years from that date. 

APPROACH AND CONSIDERATIONS 
IN REVIEWING THE DIRECTORS’ 
REMUNERATION POLICY 
The Remuneration Committee reviews 
the policy, in the absence of the Executive 
Directors, where necessary to manage 
potential conflicts of interest, and with 
support from its advisors. The Committee’s 
review process includes consideration 
of how the current policy aligns to and 
supports the business strategy, market, 
regulation and governance developments 
as well as wider pay context, such as pay 
ratios and group reward arrangements. 
The Committee also considers the 
guidelines of shareholder representative 
bodies and proxy agencies and investor 
expectations. As part of this process, 
the Committee will also consult with 
its largest shareholders and consider 
feedback received. 

The policy ensures that the remuneration 
package is linked to our annual and 
long-term strategy and that it is capable 
of attracting, motivating and retaining 
our Executive Directors. The Policy aims 
to provide competitive remuneration 
packages which are fair and appropriately 
constructed, reward achievement of 
long-term growth, the profitability and 
sustainability of the business and which do 
not encourage excessive risk taking.

78

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukIn particular, the Committee strives to ensure that remuneration 
packages are:

Aligned with the Group’s strategic plan

Aligned with the shareholders’ interests and those of broader 
stakeholders, and the longer-term growth, performance and 
sustainability of the business

Measured against stretching targets, both in absolute and 
relative terms

Competitive and sufficiently flexible to support the recruitment needs 
of the business

Paid in a combination of cash and shares

Linked to performance measured over annual and three-year 
performance periods

FACTORS CONSIDERED WHEN DEVELOPING THE 
REMUNERATION POLICY
The Committee considered the following factors when reviewing the 
existing Remuneration Policy and developing the proposed Directors’ 
Remuneration Policy outlined below: 

Clarity – All elements of the Remuneration Policy and its 
implementation are set out clearly in the Directors’ Remuneration 
Report. Changes are proposed to the current policy to clarify further 
how the Policy is administered. 

Simplicity – The Policy is simple and straightforward with the 
intention of creating a consistent approach to executive remuneration 
year on year. The Committee proposes to retain the current policy 
and incentive structure which have been operated for a number of 
years and are simple, straightforward and already clearly understood 
by participants and shareholders. 

Risk – The Policy has been developed so that incentive structures 
discourage inappropriate risk taking through use of long-term 
incentives, the balance of measures used to determine variable 
remuneration outcomes, and through features such as shareholding 
requirements and malus and clawback. Risk management, 
governance and controls will be one of the factors that the Committee 
will specifically review when considering annual bonus out turn and 
the exercise of discretion. 

Predictability – The Policy has been constructed to have clear 
limits on the variable remuneration payable, with the scenario charts 
later in this report providing illustrative examples of how the Policy 
may operate in practice. Limits on variable pay awards have been 
reviewed as part of the policy review and no changes are proposed. 

Proportionality – There is a sensible balance between fixed and 
variable pay, and variable remuneration is appropriately weighted 
to sustainable long-term performance. The balance between fixed 
and variable pay and short- and long-term incentives have been 
considered as part of the policy review and no changes are proposed. 

Alignment to culture – Through the assessment of financial and 
non-financial performance, executives are incentivised through 
the annual bonus plan to align with N Brown’s values and culture. 
The ongoing incorporation of ESG and NPS metrics into our annual 
bonus further aligns our incentives to our business values and 
cultural priorities.

CHANGES TO THE DIRECTORS’ REMUNERATION POLICY
As explained in the Committee Chair’s Annual Statement on Remuneration, the Committee reviewed the Policy and agreed that no changes are 
required except for some small administrative amendments which are set out below. 

Element of policy
Base Salary

Leaver policy 

Pension

Policy change 
No change to policy except to say salary 
changes “usually” effective 1 June.

No proposed changes except to remove 
the section setting out the treatment of 
deferred bonus awards.

Section being removed “Deferred bonus 
share awards will normally lapse on 
cessation, unless they are a good leaver 
in which case they will normally vest at 
the usual time.”

Wording added to clarify that the pension 
of 8% is aligned to the contribution to the 
majority of the workforce.

Rationale 
To ensure the Committee has flexibility 
if needed, for example to change the 
annual review date. This is not currently 
anticipated.
This section is no longer required as the 
deferred element of the bonus is paid in 
shares with a holding period and not a 
forfeitable share award (this change was 
effective with approval of our current policy 
at the 2019 AGM). There is therefore 
no bad leaver forfeiture as the shares 
are beneficially owned by the executive. 
Clawback still applies.
To clarify the operation of the pension 
element of the policy is aligned to the 
workforce.

79

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

SUMMARY OF COMPONENTS OF EXECUTIVE DIRECTORS’ REMUNERATION

Purpose and link to strategy

Operation

Maximum 

Performance assessment

SALARY

Reflects the performance 
of the Company and 
the individual, their skills 
and experience, and the 
responsibilities of the role.

Provides an appropriate level 
of basic fixed income.

Reviewed annually, taking account 
of Group performance and individual 
performance as well as changes to 
the market value of the Company.

Set with reference to the levels of 
base salary for similar positions 
with comparable responsibility and 
skills in competitor organisations of 
comparable size and complexity, in 
particular those in the home shopping 
and retail market sectors.

Salary increases will normally be in 
line with increases awarded to other 
employees of the Group.

More significant increases may be 
awarded at the discretion of the 
Committee, for example: where there 
is a change in responsibilities or 
scope of the role; to reflect individual 
development and performance in 
the role (e.g. for recent hires); or in 
exceptional circumstances.

None, although overall individual 
and Company performance is a 
factor considered when setting 
and reviewing salaries.

When reviewing salary increases 
the Committee takes into account 
the impact of any increase 
to base salaries on the total 
remuneration package.

Any changes normally take effect 
from 1 June.

ANNUAL BONUS

Drives and rewards annual 
delivery of financial, 
corporate and individual 
strategic goals.

The annual bonus is based on the 
Group’s performance as set and 
assessed by the Committee on an 
annual basis.

Chief Executive: up to 150% of base 
salary p.a.

Other Executive Directors: up to 
125% of base salary p.a.

Bonuses will be paid 60% in cash and 
40% in shares, which must be held 
for a further three years (including 
in normal circumstances post- 
cessation).

The payment of any earned bonus 
remains ultimately at the discretion of 
the Committee.

Annual performance targets 
are aligned to the annual 
and longer-term financial 
and strategic KPIs of the 
Company and aimed at 
increasing shareholder value, 
while being prudent and 
safeguarding the future of 
the Company.

The holding period 
provides alignment with 
shareholders and the 
longer- term performance 
of the Company.

A significant majority of the annual 
bonus will normally be determined 
by reference to performance against 
financial measures.

In addition, we may set corporate 
and individual strategic performance 
objectives. These will be measurable 
and based on the Group’s longer-term 
strategic plan.

Payment rises from 0% to 100% of 
the maximum opportunity for levels of 
performance between threshold and 
maximum, with 50% of the maximum 
normally payable for on-target 
performance. 

The Committee has the discretion 
to adjust bonus payments (including 
reducing to zero) if it considers that the 
formulaic outcome is not reflective, 
for instance, of the underlying 
performance of the Company or 
investor experience or wider Group 
employee reward.

Recovery of payments may occur in 
the event of a material misstatement 
of the Group’s financial results, 
error in calculation of performance 
or payment, individual misconduct, 
reputational damage, failure of risk 
management and Company failure.

80

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukLONG-TERM INCENTIVE PLAN “LTIP”

Provides incentives to 
reward sustained long-term 
performance and success 
through the achievement 
of challenging long-term 
performance targets, thereby 
aligning the interests of 
shareholders and Executives.

Annual grants of performance 
shares which vest, subject to the 
Group’s performance, measured 
over three years.

Participation and all awards are 
subject to the discretions given to the 
Committee in the plan rules.

Executives may also receive dividend 
equivalents on vested shares 
which will, except in exceptional 
circumstances, be paid in shares.

Shares acquired from LTIP awards 
must be held for a total period of 
five years from the date of grant. 
This comprises the three- year 
performance period and a further 
2 years (including in normal 
circumstances post-cessation) before 
they can be disposed of (subject to 
sales to meet taxes payable).

ALL-EMPLOYEE SHARE SCHEME (“SAYE”)

Normal maximum of 150% of salary.

Exceptional circumstances maximum 
of 200% of salary.

The Committee may select 
performance measures and 
weightings for awards from year 
to year that support the Group’s 
business strategy.

A sliding scale of targets is set by 
the Committee prior to each grant 
with 25% of an award vesting for 
threshold performance.

The Committee has the discretion to 
adjust awards (including reducing to 
zero) if it considers that the formulaic 
vesting outcome is not reflective 
of, for instance, the underlying 
performance of the Company or 
investor experience.

Recovery of payments may occur in 
the event of a material misstatement 
of the Group’s financial results, 
error in calculation of performance 
or payment, individual misconduct, 
reputational damage, failure of risk 
management and Company failure.

Provides all employees, 
including Executives, with 
a mechanism to acquire 
shares in the Group and to 
together participate together 
in our success.

PENSION

Provides retirement benefits.

OTHER BENEFITS

Provides a competitive 
package of benefits that 
assists with recruitment and 
retention and supports the 
well-being of the Executives 
to enable them to carry out 
their role effectively.

The Group operates an HM Revenue 
& Customs approved savings-
related share option scheme for 
Group employees.

The plan is subject to statutory 
individual limits as amended from 
time-to-time or such lower limits as 
set by the Group.

These are broad based all-employee 
plans and are not subject to 
performance targets.

The Company operates a defined 
contribution plan and may also pay 
a cash supplement in lieu.

Limited to the contributions to the 
majority of workforce, currently 8% 
of salary.

N/A

Car and fuel allowance up to £20,000 
per annum.

N/A

Other benefits will be in line with the 
market. The value of each benefit is 
based on the cost to the Company 
and is not predetermined.

Main benefits currently include but 
are not limited to private medical 
insurance and a car allowance.

Executive Directors are eligible for 
other benefits which are introduced 
for the wider workforce on broadly 
similar terms.

Any reasonable business-related 
expenses (including tax (grossed 
up) thereon) can be reimbursed if 
determined to be a taxable benefit.

81

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

ALIGNMENT OF DIRECTORS’ 
PAY WITH BROADER 
WORKFORCE PAY POLICIES
Our remuneration policy for Executive 
Directors is aligned with the policy for 
employees across the Group as a whole.

Nearly all of our employees are eligible for a 
bonus which, as with the Executive Directors, 
is fully aligned with Group financial and 
corporate objectives. The corporate objectives 
are tailored to the role of the individual, so they 
have clear line of sight between their individual 
contribution, the results of the business and 
their reward.

Longer-term share-based incentives are 
provided to our Executive Directors and more 
senior managers. We use both performance 
share awards and restricted share awards 
below Executive Director level to ensure 
we provide the most appropriate form of 
incentive to drive performance, motivate and 
reward and provide the clearest line of sight 
between the award holder and performance to 
be delivered.

All employees are able to share in the longer-
term performance of the business through our 
SAYE scheme.

The majority of our employees including our 
CEO and CFO receive the same 8% of salary 
retirement allowance.

The Committee has taken into consideration 
the pay and employment conditions of 
all employees when determining the 
policy. The Committee did not consult 
with employees specifically regarding the 
Directors’ Remuneration Policy but does 
consult regarding Group-wide reward and 
remuneration policies and practices at our 
employee forum.

The Annual Report on Remuneration sets 
out what engagement has taken place this 
year with stakeholders generally in relation to 
remuneration and to explain the alignment of 
the Directors’ Remuneration Policy with the 
wider business.

As part of the Committee’s broader remit 
under the UK Corporate Governance Code, 
the Committee reviews and provides input and 
challenge in respect of our wider remuneration 
policies with the objective of ensuring an 
appropriate cascade of policy for Executive 
Directors to the rest of the workforce.

REMUNERATION COMMITTEE 
DISCRETION
The Committee operates our variable 
incentive plans according to their respective 
rules and in accordance with HMRC rules 
where relevant. To ensure the efficient 
administration of these plans and to 
be consistent with market practice, the 
Committee has certain operational discretions 
as set out in the plan rules. These include:

Determining the extent of vesting based on the 
assessment of performance.

Making the appropriate adjustments required 
in certain circumstances (e.g. change of 
control, rights issues, corporate restructuring 
events, and special dividends).

Determining “good leaver” status for 
incentive plan purposes and applying the 
appropriate treatment.

Undertaking the annual review of weighting 
of performance measures and setting targets 
for the annual bonus plan and LTIP from year 
to year.

If an event occurs which results in the Annual 
Bonus Plan or LTIP performance conditions 
and/or targets being deemed no longer 
appropriate (such as a material acquisition 
or divestment), the Committee may adjust 
appropriately the measures and/ or targets 
and alter weightings, provided that the revised 
conditions or targets are not materially less 
difficult to satisfy.

The Committee also has the discretion to 
adjust the formulaic outcome of incentive 
awards if it considers that it is not reflective of, 
for instance,the underlying performance of the 
Company or investor experience.

Any use of the above discretion would, where 
relevant, be explained in the Annual Report 
on Remuneration and may, as appropriate, be 
the subject of consultation with the Company’s 
major shareholders.

AMENDMENTS TO POLICY
The Committee may amend this shareholder-
approved policy to take account of changes to 
legislation, taxation and other supplemental 
and administrative matters without having to 
seek shareholder approval for those changes.

LEGACY ARRANGEMENTS
In approving the remuneration policy, authority 
is given to the Company to honour any 
commitments previously entered into with the 
current or former Directors under a previously 
approved Directors’ Remuneration Policy. It is 
also part of this policy that the Company will 
honour payments or awards crystallising after 
the effective date of this policy but arising from 
commitments entered into at a time when the 
relevant individual was not a Director of the 
Company. Details of any payments to former 
Directors will be set out in the Annual Report 
on Remuneration.

SELECTION OF PERFORMANCE 
METRICS AND TARGETS
Variable pay and remuneration is linked to 
both corporate and individual performance 
with measures clearly aligned to our business 
strategy and KPIs. The Committee reviews 
the measures to be used for the annual bonus 
and LTIP each year to ensure they remain 
appropriate before awards are granted.

Targets for the Executive Directors’ annual 
bonuses are set by the Committee at the 
beginning of each financial year and for LTIP 
awards prior to awards being made. In setting 
stretching targets, the Committee takes into 
consideration current and prospective market 
conditions, the economic outlook, market 
expectations, the business plans and long-
term strategy of the Company.

The targets are linked to KPIs which are 
drawn from, and relate to, the achievement of 
“milestones” contained in our strategic long-
term plan. This ensures they are aligned to 
the strategic objectives of the Company and 
designed to increase shareholder value, while 
being prudent and safeguarding our long-
term future.

The Committee also considers the Group’s 
performance and forward planning on 
Environmental, Social and Governance 
(“ESG”) matters when selecting performance 
measures and setting targets. This ensures 
that the incentive arrangements for Executives 
take account of ESG matters so as to mitigate 
any inadvertent irresponsible behaviour, 
including the taking of undue risks with 
the business.

82

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSHAREHOLDING REQUIREMENT
Executive Directors are required to build 
and retain a minimum shareholding in the 
Company of 200% of salary by retaining 
shares acquired from annual bonuses and 
the vesting of LTIP awards. Post-cessation 
of employment, the requirement is to hold 
shares equal in value to 100% of salary for 
two years.

POLICY ON EXTERNAL 
APPOINTMENTS
Subject to Board approval, Executive 
Directors may accept one external Non-
Executive Director position and retain the 
fees payable for such appointments.

HOW SHAREHOLDERS’ 
VIEWS ARE TAKEN INTO 
ACCOUNT WHEN DETERMINING 
DIRECTORS’ PAY
The Committee considers shareholder 
feedback regarding the Directors’ 
Remuneration Report as well as guidance 
from shareholder representative bodies 
more generally.

As appropriate, the Committee also seeks 
feedback from shareholders on specific 
matters. These views are key inputs when 
shaping remuneration policy and operation 
of that policy from year to year.

In developing the Remuneration Policy, 
the Committee consulted with its largest 
shareholders and representative bodies 
such as the Investment Association, 
ISS and Glass Lewis.

The LTIP rules provide that other than in 
certain “good leaver” circumstances, awards 
lapse on cessation of employment.

Where an individual is a “good leaver”, the 
Committee’s policy is for awards to continue 
until the end of the original performance 
period and to vest to the extent targets are 
met, with a pro-rata reduction to take account 
of the proportion of the vesting period that 
elapsed prior to termination of employment. 
However, the Committee has discretion to 
partly or completely dis-apply pro-rating in 
exceptional circumstances. On a change 
of control, awards would vest subject to the 
extent to which the performance conditions 
have been achieved and, normally, pro-rating 
for time. The Committee has discretion to 
determine “good leaver” treatment. In doing 
so, it will take account of the reason for 
their departure and the performance of 
the individual.

Apart from service contracts, no Executive 
Director has any material interest in any 
contract with the Company or its subsidiaries.

Copies of Executive Directors’ service 
contracts (and also Non- Executive Directors’ 
letters of appointment) are available for 
inspection at the Company’s registered office 
on application to the Company Secretary.

Name
Steve 
Johnson
Rachel 
Izzard

Potential  
Date of contract
termination payment
26 February 2019 12 months’ salary 

6 April 2020

and benefits
12 months’ salary 
and benefits

EXECUTIVE DIRECTORS’ SERVICE 
AGREEMENT AND POLICY ON 
TERMINATION OF EMPLOYMENT
Executive Directors have contracts with an 
indefinite term providing for a maximum of 
12 months’ notice.

The Company does not make payments 
beyond its contractual obligations on 
termination. In addition, Executive Directors 
are expected to mitigate their loss or, 
within existing contractual constraints, 
accept phased payments for any 
contractual payments.

The Committee will ensure that there are no 
payments for failure. No Executive Director 
contracts provide for liquidated damages. 
There are no special provisions contained in 
the Executive Directors’ contracts that provide 
for longer periods of notice or additional 
remuneration on a change of control of the 
Company. Furthermore, there are no special 
provisions for additional compensation on an 
Executive Director’s cessation of employment 
with the Company.

The Company may negotiate settlement 
terms including to deal with a potential legal 
claim that the Committee considers to be 
in the best interests of the Company and 
to enter into a settlement agreement to 
affect the terms agreed under the service 
contract and any additional statutory or other 
claims. The Committee may pay reasonable 
outplacement and legal fees where 
considered appropriate.

Other than in certain “good leaver” 
circumstances, (including, but not limited 
to, redundancy, ill-health or retirement or on 
a change of control), no bonus is payable 
unless the individual remains employed 
and is not under notice at the payment 
date. Any bonuses paid to a “good leaver” 
would be based on an assessment of their 
individual and the Company’s performance 
over the period, and normally pro-rated for the 
proportion of the bonus year worked.

Annual bonus shares subject to a holding 
period must normally be retained for the 
remainder of the holding period 
post-employment.

83

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

Existing arrangements may be bought out on 
terms that, in the Committee’s judgement, are 
no more favourable than the remuneration 
being forfeited. Existing plans will be used to 
the extent possible (subject to the exceptional 
limits contained in the plan rules), however, 
the Committee retains discretion to agree 
bespoke arrangements and, if required, to 
make use of the flexibility provided by the 
Listing Rules to make awards without prior 
shareholder approval when buying out existing 
entitlements. Other benefits or remuneration 
may also need to be “bought out” and the 
Committee will use its judgement as to the 
most appropriate way to structure this.

The service contract for a new appointment 
would be in accordance with the policy for the 
current Executive Directors.

In the case of an internal hire, any outstanding 
variable pay awarded in relation to the 
previous role will be allowed to pay out 
according to its terms of grant. 

The chart opposite sets out three scenarios for 
Executive Directors’ remuneration for FY23.

RECRUITMENT OF 
EXECUTIVE DIRECTORS
Base salary levels will be set in accordance 
with the Company’s remuneration policy, 
taking account of the Executive’s skills, 
experience, current remuneration package 
and securing the best candidate for the role. 
Where it is appropriate to offer a lower salary 
initially, a series of above inflation increases 
to the desired salary positioning may be given 
over subsequent years subject to individual 
and Company performance.

Benefits and pension will be provided 
in accordance with the approved policy. 
Assistance with relocation may be provided 
where appropriate. Tax equalisation and an 
expatriate allowance may also be considered, 
as may payment of the Executive’s legal fees 
in connection with the appointment.

The variable pay opportunity will be in 
accordance with the Company’s approved 
policy as detailed above. However, different 
performance measures and targets may be 
set for the first year in the case of the annual 
bonus and long-term incentives, taking into 
account the responsibilities of the individual 
and the point in the financial year at which 
they joined. A new employee may be granted 
a normal annual share award in the first year 
of employment in addition to any awards 
made with respect to prior employment 
being forfeited.

If it is necessary to buy out incentive pay, 
which would be forfeited by reason of leaving 
the previous employer, in order to secure 
the appointment, this would be provided 
taking into account and replicating as far as 
possible the form (cash or shares), delivery 
mechanism, performance measures, 
timing and expected value (i.e. likelihood of 
meeting any existing performance criteria) 
of the remuneration being forfeited and such 
other specific matters as the Committee 
considers relevant.

84

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukPOTENTIAL REMUNERATION SCENARIOS FOR EXECUTIVE DIRECTORS FY23
(£’000)

2,500

2,000

1,500

1,000

500

0

1,780

2,104

36%

36%

28%

1,133

29%

29%

42%

486

100%

846
26%
26%

48%

402

100%

1,290

1,512

34%

34%

32%

Below target

Target

Maximum

Below target

Target

Maximum

Chief Executive Officer

Chief Financial Officer

Fixed Pay

Annual Bonus

LTIP

LTIP with 50% share price growth

ASSUMPTIONS
Fixed pay = salary on first day of financial year, benefits and pension.

Target = fixed pay plus target annual bonus and target LTIP, both at 50% of the maximum.

Maximum = fixed pay plus maximum annual bonus and full vesting of LTIP, including an additional scenario showing the value total remuneration 
assuming a 50% increase to the share price.

POLICY FOR NON-EXECUTIVE DIRECTORS’ FEES

Purpose and link to strategy

Operation

NON-EXECUTIVE DIRECTORS’ AND CHAIR’S FEES

Maximum

Performance 
assessment

To attract and retain high-calibre 
Non-Executives and ensure 
they are paid appropriately 
for their skills and experience, 
responsibilities and time 
commitment of their role.

The Non-Executive Directors’ remuneration is determined by the Board within the limits 
set by the Articles of Association.

N/A

N/A

The Chair is paid a single fee for all his responsibilities.

The Non-Executives are paid a basic Board membership fee. The Chairs of Committees, 
Senior Independent Director and Non-Executives with other specific additional roles 
receive additional fees to reflect their extra responsibilities.

Non-Executive Directors may not participate in any of the Company’s share incentive 
schemes or performance-based plans and are not eligible to join the Company’s pension 
scheme or receive payments in lieu.

Any reasonable business-related expenses (including tax thereon (grossed up) where an 
expense is treated as a taxable benefit) can be reimbursed and limited benefits relating 
to travel, accommodation, secretarial support and hospitality provided in relation to the 
performance of the Non-Executive Directors’ duties.

When setting and reviewing fee levels, account is taken of the experience and skills 
required for and responsibilities of the role, fee levels in comparable companies, 
Board Committee responsibilities, ongoing time commitments, the general economic 
environment and the level of increases awarded to the wider workforce.

In exceptional circumstances, additional fees may be paid where there is a substantial 
increase in the time commitment required of Non-Executive Directors.

If there is a temporary yet material increase in the time commitment required of Non-
Executive Directors, the Board may pay additional fees on a pro-rata basis to recognise 
the additional workload.

85

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

NON-EXECUTIVE DIRECTORS’ LETTERS OF APPOINTMENT
Non-Executive Directors are retained on letters of appointment. All letters of appointment provide for six months’ notice in the event of early 
termination. All Non-Executive appointments are on three-year rolling terms terminable upon three to six months’ notice. All appointments are 
subject to successful re-election upon retirement at the Annual General Meeting. Fees are payable to the date of termination, but termination 
carries no right to compensation other than that provided by general law. All Non-Executive Directors signed new letters of appointment, effective 
upon the Company’s re-listing on the Alternative Investment Market in December 2020; this did not impact the progression of their current three-
year rolling terms. Brief details of Non- Executive Directors’ letters of appointment are summarised below:

Name
Ron McMillan
Lord Alliance of Manchester CBE
Gill Barr
Richard Moross
Michael Ross
Vicky Mitchell
Joshua Alliance
Dominic Platt

Date of original letter  
of appointment
1 March 2013
16 May 2007
6 December 2017
13 September 2016
8 December 2019
24 January 2020
5 November 2020
25 May 2021

Date of current letter  
of appointment
9 March 2021
20 October 2020
26 October 2020
29 October 2020
27 October 2020
28 October 2020
5 November 2020
25 May 2021

Date current  
term commenced
31 March 2021
10 April 2019
16 January 2021
6 October 2019
16 January 2021
28 January 2020
23 December 2020
10 June 2021

Notice period
6 months
6 months
6 months
3 months
3 months
3 months
6 months
6 months

ANNUAL REPORT ON REMUNERATION 
The Annual Report on Remuneration will be put to an advisory shareholder vote at the 2022 Annual General Meeting 
The information on p86 to 89 has been audited.

DIRECTORS’ REMUNERATION PAYABLE FOR FY22 (AUDITED)

Executive Directors
Steve Johnson

Rachel Izzard3

Non-Executive (fees)
Ron McMillan4

Matt Davies5

Lord Alliance of 
Manchester CBE6
Lesley Jones7

Richard Moross

Gill Barr8

Michael Ross

Vicky Mitchell

Joshua Alliance9

Dominic Platt10

Year

2021/22
2020/21
2021/22
2020/21

2021/22
2020/21
 2021/22
2020/21
2021/22
2020/21
2021/22
2020/21
2021/22
2020/21
2021/22
2020/21
2021/22
2020/21
2021/22
2020/21
 2021/22
2020/21
 2021/22
2020/21

Salaries 
and fees11
£000’s

Taxable
 benefits1
£000’s

Pension2
£000’s

430
404
354
234

240
73
21
242
0
0
6
68
61
58
76
63
61
58
90
74
40
7
42
–

20
20
18
29

0
0
0
0
52
51
0
0
2
0.2
0
1
1
0
0.3
0.1
0
0
2
–

34
32
28
19

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Bonus  
(cash and 
deferred 
shares)
£000’s

142
281
98
129

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

LTIP
£000’s

Total fixed 
pay
£000’s

0
0
0
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

484
456
400
282

240
73
21
242
52
51
6
68
63
58.2
76
64
62
58
90.3
74.1
40
7
44
–

Total  
variable  
pay
£000’s

142
281
98
129

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
2
–

Total
£000’s

627
737
498
411

240
73
21
242
52
51
6
68
63
58.2
76
64
62
58
90.3
74.1
40
7
44
–

1  Taxable benefits comprise private medical cover and car allowance. For Non-
Executive Directors taxable benefits comprise travel and accommodation.

2  Pension is paid as a cash supplement.
3 

 Rachel Izzard was appointed to the Board on 29 June 2020, her taxable 
benefits for 2020/21 include a relocation fee in addition to private medical 
cover and car allowance.

4  Ron McMillan was appointed as Non-Executive Chair on 31 March 2021.
5  Matt Davies stepped down from the Board on 31 March 2021.

6  Lord Alliance has waived his Non-Executive Director’s fee of £52,000. 

Lord Alliance’s benefits comprise secretarial support. We have restated 
the benefits figure for 2020/21 to include the relevant amount that was not 
included last year in error.

7  Lesley Jones stepped down from the Board on 31 March 2021.
8  Gill Barr was appointed as the Senior Independent Director on 31 March 2021. 
9  Joshua Alliance was appointed to the Board on 23 December 2020.
10  Dominic Platt was appointed to the Board on 10 June 2021.
11  The entire Board of Directors took a voluntary 20% pay reduction in April, 

May and June 2020.

86

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukDETAILS OF VARIABLE PAY EARNED IN THE YEAR ANNUAL BONUS (AUDITED)
The table below sets out performance against targets for the Executive Directors’ annual bonus for FY22. 60% of the bonus is paid in cash and 
40% is paid in shares with a three-year holding period. The annual bonus is also subject to clawback until the end of the holding period.

Measure
EBITDA
Active Customer 
Accounts
Customer NPS
Sustainable product1
Greenhouse Gas 
Emissions2

Weighting  
(% of max  
bonus activity)
65%

Threshold  
(0% payout)
£89.3m

Target 
(25% of max 
payout)
£95.6m

Target 
(50% of max 
payout)
£102.0m

Target
(75% of max 
payout)
£108.4m

Max  
(100% payout)
£114.9m

Actual 
performance
£95

Payout %  
of max  
overall bonus
22.4%

15%
10%
5%

5%

2.995m
63
20%

3.049m
63.75
25%

3.093m
64
30%

3.132m
65.25
35%

3.173m
66
40%

2.89m
60.3
30.1%

0%
0%
50.5%

35%

37%

40%

42%

44%

51%

100%

1  Sustainable products measure the % of our brand products that have sustainable properties.
2  Greenhouse Gas Emissions, the targets have been set to keep on track for our 2040 target.

Steve Johnson
Rachel Izzard

Maximum bonus 
opportunity % 
salary
150%
125%

Salary for  
bonus  
calculation
£429,746
£353,909

Bonus payable  
(as % max)
22.1% 
22.1% 

Bonus payable 
£142,461
£97,767

LTIP AWARDS WITH PERFORMANCE PERIOD ENDING IN FY22 (AUDITED)
The LTIP awards granted on 3 September 2019 are subject to Adjusted EPS, Free Cash Flow and TSR relative to the FTSE SmallCap excluding 
investment trusts with performance targets, measured over the performance period ending 26 February 2022. Performance against targets is set 
out below:

Adjusted EPS growth 
35%
FCF 30%
Relative TSR 35%

Total vesting

Performance period
3 yrs ending FY22

Threshold target 
(25% of that part  
of the award vests)1
At least 5% CAGR

Stretch target 
(100% of that part  
of the award vests)
At least 15% CAGR

Actual performance

Vesting

-16.6 %

0% out of 35%

3 yrs ending FY22
3 yrs ending FY22

At least £350m
Median performance

At least £420m
Upper quartile  
performance

£272.6 m
Below median

0% out of 30%
0% out of 35%

0%

1  Straight-line vesting between threshold to maximum performance.

Set out below are the details of the LTIP awards held by Executive Directors and the vesting resulting from the performance detailed above.

Executive
Steve Johnson

% Salary
100% 

Face value  
at grant 
£637,500

Share price at grant 
(rounded) pence
106

Number of  
shares awarded
601,983

Percentage of award 
vesting
0%

Number of  
shares vesting
Nil

Value of  
shares vesting
£0

87

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

VESTING OF CFO BUYOUT AWARD
The CFO was granted two 2020 LTIP Buyout awards to compensate for LTIP awards forfeited on leaving her previous employer, Aer Lingus. 
These awards are granted over N Brown shares and subject to the original Aer Lingus performance targets.

The performance period for the second award ended on 31 December 2021. As a result of the pandemic, all three measures (relative TSR, EPS, 
and Return on Invested Capital (“RoIC”)) fell short of the threshold level at which payments begin, resulting in zero vesting overall. The award 
outcome is set out below.

Aer Lingus performance  
conditions 
TSR performance 
compared to the TSR 
performance of the MSCI 
European Transportation 
(large and mid-cap) index 
(one-third)
Adjusted earnings per 
share (EPS) (one-third)
Return on Invested Capital 
(RoIC) (one-third)

Threshold
IAG’s TSR performance equal 
to the index (25 per cent of 
award vests)

Actual  
performance 
IAG underperformed the 
index by 131.44 per cent p.a.

Number of  
N Brown shares 
awarded
482,674

Percentage of 
award vesting
0%

Number of  
shares vesting
0

Value of  
shares 
vesting
£0

2021 EPS of 150 €cents 
(10 per cent of award vests)
2021 RoIC of 14 per cent 
(10 per cent of award vests)

-59.1 €cents

-16.4 per cent

0%

0%

0

0

£0

£0

LTIP AWARDS GRANTED DURING THE YEAR (AUDITED)
The table below provides details of the long-term incentive awards granted to Executive Directors during the year. Awards were made based on 
normal policy levels of 150% for the CEO and 125% for the CFO. The policy gives the Committee discretion to scale back the vesting outcome if it 
has concerns that the level of vesting and overall quantum are not appropriate.

Executive
Steve Johnson

Date of grant
06/08/2021

% of salary 
award level
150%

Face value  
of award
£647,062

Number  
of shares
1,307,196

Share price at 
grant pence
49.5

Performance 
condition
50% TSR

50% Adjusted 
EPS

Performance  
period
Three years to end of 
financial year FY24 for 
Adjusted EPS and TSR 
elements 

Rachel Izzard

06/08/2021

As above

125%

£444,062

897,095

49.5

As above

Metric

TSR

Relative TSR compared to the 
FTSE SmallCap excluding 
Investment Trusts
Adjusted EPS Growth

From FY21 to FY24

Weighting
50%

Threshold target (25% vesting) 
Median ranking 

Maximum target  
(100% vesting)1 
Upper quartile ranking

50%

4% CAGR

12% CAGR

1  Straight-line vesting between threshold and maximum performance.

Rationale for measure
To incentivise the achievement of 
above average stock market returns 
for shareholders

To incentive management to generate 
sustainable profitable growth in line with 
the strategy

OUTSTANDING AWARDS (AUDITED)
The table below summarises each of the Executive Directors’ long-term share awards and the changes that took place during the year.

Executive
Steve Johnson1

Rachel Izzard2

27 Feb 2021

126,225
35,410
601,983
979,882
–
672,468
482,674
–

Awarded  
during 
the year

–
–
–
–
1,307,196
–
–
897,095

Lapsed  
during 
the year

126,225
–
–
–

–
482,674
–

Vested and 
exercised  
during the year

–
–
–
–
–
–
–
–

26 Feb 2022
–
35,410
601,983
979,882
1,307,196

672,468
–
897,095

Date granted

Type of award

August 2018
June 2019
September 2019
November 2020
August 2021
November 2020
November 2020
August 2021

LTIP
DSBP
LTIP
LTIP
LTIP
LTIP
LTIP buyout award
LTIP

1  The performance targets for the LTIP awards granted in September 2019 will lapse on the later of 3rd September or Remuneration Committee decision.  

As such, these have not been met and these awards will lapse.

2  Awards were made to Rachel Izzard to compensate for awards forfeited upon leaving her former employer, Aer Lingus, part of the IAG Group. The Awards were 
made under the terms of the LTIP Long-Term Incentive Plan and have the same vesting dates and the same performance conditions as the awards forfeited. 
More detail on the lapse of the first award is set out in last year’s annual report. Details on the lapse of the second award are set out in the section on p88 entitled 
“Vesting of CFO Buyout Award”.

88

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukDIRECTORS’ SHAREHOLDINGS (AUDITED)
It is the Board’s policy that Executive Directors build up and retain a minimum shareholding in the Company. Under these guidelines, the Chief 
Executive Officer and the Chief Financial Officer are expected to hold Company shares equal in value to 200% of their base salary and must 
retain at least 75% of the net of tax value of vested LTIP and annual bonus share awards until this threshold is achieved. The beneficial interests 
of Directors who served during the year, together with those of their families, are as follows.

Owned shares 

Other interests in shares

Steve Johnson
Rachel Izzard
Ron McMillan
Matt Davies4
Lord Alliance of
Manchester CBE
Lesley Jones4
Richard Moross
Gill Barr
Michael Ross
Vicky Mitchell
Joshua Alliance
Dominic Platt3

27 February
 20211
97,160
57,377
80,555
50,154
184,196,762

–
–
13,704
–
–
21,213,800
–

26 February
20221
184, 289
155, 272
80,555
50,154
184,196,762

–
–
13,704
–
–
29,588,800
–

Value of 
shares 
(as a %
of salary)2
15.6%
16%
N/A
N/A
N/A

N/A
N/A
N/A
N/A
N/A
N/A
N/A

Outstanding 
awards subject 
to performance 
conditions
2,924,471
2,052,237
–
–
–

Unvested awards 
not subject to 
performance 
conditions
–
–
–
–
–

Guideline  
met?
No
No
N/A
N/A
N/A

Vested 
unexercised 
awards
–
–
–
–
–

N/A
N/A
N/A
N/A
N/A
N/A
N/A

–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–
–
–
–
–

Total as at  
26 February  
2022
3,108,760
2,207,509
80,555
50,154
184,196,762

0
0
13,704
0
0
29,588,800
0

1  The figures for the Executive Directors include the number of beneficially owned shares obtained via direct purchase, acquisitions under the Company’s open 

offer as executed on 23 December 2020 and deferred bonus shares.

2  The value of shareholding as a % of salary is calculated using the market closing price of 36.5p on 25 February 2022.
3  Dominic Platt joined the Board on 10 June 2021.
4  For Lesley Jones and Matt Davies the number of shares shown is as at the date they stepped down from the Board. 

The Directors’ share interests shown above include shares held by members of the Directors’ families, as required by the Companies Act 2006. 
There are no changes to the Directors’ interests in shares between 26 February 2022 and 16 May 2022.

TOTAL SHAREHOLDER RETURN PERFORMANCE: N BROWN VS FTSE 250, FTSE SMALLCAP & AIM 100
The graph shows the Company’s ten-year performance, measured by TSR, compared to the performance of the FTSE Small Cap, FTSE 250 and 
AIM 100 indices, also measured by TSR. The Company has been a member of these indices during the ten-year period and they are therefore 
considered appropriate as comparator groups for this purpose.

(rebased to 100)

350

300

250

200

150

100

50

0

Feb 12

Feb 13

Feb 14

Feb 15

Feb 16

Feb 17

Feb 18 

Feb 19 

Feb 20

Feb 21

Feb 22

N Brown Group plc

FTSE 250 Index

FTSE SmallCap Index

FTSE AIM 100

89

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

ANALYSIS OF CHIEF EXECUTIVE’S PAY OVER TEN YEARS

Alan White

Angela Spindler1

Total remuneration (£’000)
Annual bonus (% of max)
Long-term share vesting (% of max)

FY14
FY14
FY13
1,780
1,364
2,734
71.4% 15.8% 83.2%
N/A
85%
100%

FY15
728

FY16
783

FY17
1,373

FY19
266
0.0% 27.9% 42.1% 66.7% 34.4% 38.5%
0%

FY18
1,208

FY19
555

N/A

0%

0%

0%

0%

Steve Johnson

FY202
479
0%
0%

FY213
FY22
737
627
88% 22.1%
0%
0%

1  The one-off recruitment award granted to Angela Spindler in 2013 and which vested in FY16 and FY17 has been included in the figures for total remuneration, 

but not counted as long-term share vesting.

2  The annual bonus formulaic outcome for FY20 was 6.5% of maximum although no annual bonus was actually paid.
3  The annual bonus for FY21 was 88% of the maximum opportunity for that year. The maximum opportunity had been reduced to 50% of the normal opportunity. 

The bonus paid is therefore 44% of the normal maximum opportunity.

CEO PAY RATIO
The employee data for the CEO pay ratio has been compiled using Option A as it represents the most statistically accurate method for identifying 
UK employee remuneration. The FY22 pay data has been taken for all individuals on a full-time equivalent basis using fixed pay data as at 
26 February 2022. A review has been carried out to ensure that the individuals at the quartiles are representative by checking individuals both 
above and below the quartile points.

The reward policies and practices for our employees are aligned to those set for the Executive Directors, including the CEO, and on this basis the 
Committee is satisfied that the median pay ratio is consistent with the pay, reward and progression policies across all our employees.

Year
2022
2021
2020

2022

Method

25th percentile  
pay ratio

Median  
pay ratio

75th percentile  
pay ratio

A
A
A

32:1
36:1
27:1

26:1
29:1
22:1

15:1
18:1
14:1

CEO

25th Percentile

50th Percentile

75th Percentile

Salary
£429,781

Total 
Remuneration
£626,629

Salary
£18,984

Total 
Remuneration
£19,505

Salary
£22,023

Total 
Remuneration
£24,439

Salary
£35,391

Total 
Remuneration
£40,866

The reduction in the pay ratio year on year is due to a reduction in total remuneration for the CEO, driven by a lower bonus pay out for FY22. 
The bonus pay out also caused a reduction in total remuneration across the Group, in comparison to last year, which is reflected in the numbers for 
the 25th and 50th percentiles.

PERCENTAGE CHANGE IN THE DIRECTORS’ REMUNERATION
The table below shows the percentage change in the Executive Directors and Non-Executive Directors’ salaries/ fees, benefits (excluding pension) 
and annual bonus between FY19 and FY20, FY20 and FY21, and between FY21 and FY22, compared to that of the average for all employees of 
the Group.

% Change from FY21 to FY221,10

% Change from FY20 to FY21

% Change from FY19 to FY20

Salary2

Benefits3

6.3%
–
226.9%
19.8%
21.2%
5.5%
5.5% 
0%

–
–
5.5%

0%
–
0%
-100%
415.6%
100%
563% 
2%

–
–
10.5%

Annual 
bonus3

-49.4% 
–
–
–
–
–
–
–

–
–
-47.2% 

Salary
- 4.9%
–
0%
-1.6%
–
-3.3%
0%

0%
–
–
8.1%

Benefits
0%
–
0%
-80%
–
-100%
-97.8%

0%
–
–
33.8%

Annual 
bonus
100%
–
–
–
–
–
–

–
–
–
100%

Salary
2%
–
15.9%
10.3%
–
9%
16%

0%
–
–
4.7%

Benefits
0%
–
100%
25%
–
50%
200%

2%
–
–
0%

Annual 
bonus
-100%
–
–
–
–
–
–

–
–
–
-100%

Steve Johnson4
Rachel Izzard5
Ron McMillan6
Gill Barr7,
Vicky Mitchell
Michael Ross
Richard Moross
Lord Alliance of 
Manchester8
Joshua Alliance
Dominic Platt
Average of other 
employees9

1  Where individuals have not been employed for the full two year period we have not shown the percentage changes in remuneration.
2  All individuals detailed in the table above, save for Dominic Platt who joined after the cut off, received a salary/fee increase of 1.5% during FY22. Fees for 
Committee Chairs and the Senior Independent Director were increased to take account of the increased responsibilities and time commitment of the roles. 
In FY21, all members of the Board detailed above took a voluntary salary reduction of 20% across April, May and June 2020. Salaries and Non-Executive 
Director fees were at normal levels for the whole of FY22.

90

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk3  Non-Executive Director benefits (other than for Lord Alliance of Manchester) include taxable travel and accommodation expenses. Lord Alliance of Manchester’s 

benefits comprised secretarial support. Executive and other employee expenses include private medical cover, car allowance and relocation expenses.

4  Steve Johnson did not receive a bonus in FY20.
5  Rachel Izzard joined the Company in June 2020. The percentage change in her salary from FY21 to FY22 was 51.2% however this was largely due to joining 

during FY21. Benefits have reduced by 37.9%. Bonus has decreased by 24.1%.

6  Ron McMillan was appointed as Non-Executive Chair on 31 March 2021.
7  Gill Bar was appointed as the Senior Independent Director on 31 March 2021.
8  Lord Alliance of Manchester’s benefits have been restated to reflect the inclusion of secretarial support.
9  No bonus was paid to colleagues in FY20.
10  Matt Davies and Lesley Jones stepped down from the Board in March 2021. Details of their percentage change for previous periods can be found in the 

relevant annual report. 

RELATIVE IMPORTANCE OF SPEND ON PAY
The following table shows the Company’s actual spend on pay (for all employees) relative to dividends. These figures relate to amounts payable in 
respect of the relevant financial year.

Colleague costs (£m)
Dividends (£m)

Notes: 2021 colleague costs have been restated from £72.5m to correct an error.

2022
£62.8m
£0m

2021
£67m
£0m

% Change
-6.2%
0%

OTHER DIRECTORSHIPS
The current CEO and CFO did not serve as Non-Executive Directors for any other company during FY22 however, from 1 May 2022, 
Rachel Izzard will receive £65,000 per annum in fees as a non-executive director of Raspberry Pi. 

PAYMENTS TO PAST DIRECTORS AND PAYMENTS FOR LOSS OF OFFICE
There have been no payments to past Directors or payments for loss of office in the year.

SHAREHOLDER VOTING ON THE DIRECTORS’ REMUNERATION REPORT AT THE 2021 ANNUAL GENERAL 
MEETING AND POLICY AT THE 2019 ANNUAL GENERAL MEETING
Voting outcome for the 2019 Remuneration Policy vote:

% of votes cast
Number of votes cast

For
99.60
177,995,722

Against
0.40
706,951

Notes: 26,023,384 votes were withheld in 2019. A vote withheld is not a vote in law and is not counted in the votes for or against a resolution but would be 
considered by the Committee in the event of a significant number of votes being withheld.

Voting outcome for the 2021 Remuneration Report vote:

% of votes cast
Number of votes cast

For
97.92
324,748,979 

Against
2.08
6,897,172 

Notes: 35,987 votes were withheld in 2021. A vote withheld is not a vote in law and is not counted in the votes for or against a resolution but would be considered by 
the Committee in the event of a significant number of votes being withheld.

MEMBERS OF THE REMUNERATION COMMITTEE

Gill Barr (Chair)
Ron McMillan
Richard Moross
Matt Davies
Dominic Platt 

16 January 2018 – Present
1 April 2013 – Present
3 January 2017 – Present
1 May 2018 – 31 March 2021
10 June 2021- Present

The General Counsel and Company Secretary acts as Secretary to the Committee and the Chief Executive Officer, Chief Financial Officer and 
Chief People Officer may also attend meetings by invitation. However, no Director takes any part in discussion about their own remuneration.

The Committee has formal written Terms of Reference which are available on the Company’s corporate website. The Committee met six times 
during the year, see p60 for details of attendance.

91

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukREMUNERATION CONTINUED

REMUNERATION COMMITTEE REPORT CONTINUED

ADVICE PROVIDED TO THE REMUNERATION COMMITTEE
The Committee received advice during the year from Korn Ferry who were appointed through a formal tender process by the Committee in March 
2018. Korn Ferry are signatories to the Remuneration Consultants’ Group Code of Conduct. Fees amounting to £65,000 were paid to Korn Ferry 
during the financial year for their services to the Committee.

The Committee reviews the performance and independence of its advisors on an annual basis and is satisfied that the advice received is objective 
and independent. The advisors’ terms of engagement are available on request from the Company Secretary.

THE WORK OF THE REMUNERATION COMMITTEE

ENGAGEMENT WITH STAKEHOLDERS
The Committee reviews workforce policies and practices and invites members of the management team to attend Committee meetings to provide 
input into the Committee’s considerations. A key part of the Group People Officer’s role, supported by the Designated Non-Executive Director for 
Colleague Engagement, Richard Moross, and the CEO, is to engage with the wider workforce and feedback on remuneration is provided to the 
Committee and Board.

The Company engages with its workforce throughout the year via the colleague forum, The Culture Club, (as set out in more detail on p40). 
The forum acts as a platform through which Directors can liaise with colleagues about broader pay policies and practices and the alignment to the 
Executive Directors’ Remuneration Policy, as measured against the Group’s annual performance, strategy and reward agenda.

The Committee Chair has conversations with shareholders on remuneration matters from time to time and engaged with our major shareholders 
in relation to the Remuneration Policy to be brought to shareholders for approval at our 2022 AGM and the operation of the Policy. The Committee 
was pleased to receive feedback on the proposed new policy and operation of policy for FY23 which is referred to in the Chair’s Annual Statement 
on Remuneration. As part of the remuneration review process, the Committee also considered investor and proxy agency voting policy guidelines 
and market practice developments. 

Support for the Remuneration Report in 2021 was 97.92% and there were no areas of concern for the Committee to consider from the AGM 
voting outcomes.

DETERMINING EXECUTIVE DIRECTOR REMUNERATION
The Committee considers the appropriateness of the Executive Directors’ remuneration not only in the context of overall business performance 
and Environmental, Social and Governance matters but also in the context of wider workforce pay conditions. It does this by reviewing workforce 
pay policies and practices as well as the ratio of CEO pay to all-employee pay.

In reviewing the remuneration for FY22 against corporate performance, employee reward, investor return and the external economic, societal and 
business environment, the Committee is comfortable that there has been an appropriate link between reward and performance and that the policy 
has operated as intended.

APPLICATION OF THE REMUNERATION POLICY FOR FY23
The application of the remuneration policy for FY23 is set out below.

BASE SALARY
Effective 1 June 2022, the CEO’s and CFO’s salaries will be increased by 3% in line with the salary increase awarded to the rest of the workforce.

Name
Steve Johnson
Rachel Izzard

Salary at 1 June  
2021
£431,375
£355,250

Salary at 1 June  
2022
£444,316
£365,908

PENSION
Our CEO and CFO both receive cash supplements of 8% of salary, in lieu of pension contributions and these are aligned with the majority of 
the workforce. 

ANNUAL BONUS PLAN
For FY23, the annual bonus maximum opportunity is 150% of salary for the CEO and 125% of salary for the CFO. 60% of the bonus will be paid 
in cash and 40% in shares with a three-year holding period.

The performance measures and weightings are set out below.

Objective
Adjusted EBITDA 
Growth in Statutory Product Revenue of the brands that underpin our differentiated brand portfolio strategy 
Customer NPS 
Strategic change delivery: Technology milestones
ESG (weighted equally between GHG and sustainable products)

Weighting 
45%
15%
10%
20%
10%

92

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe Committee considers that the targets for the annual bonus are commercially sensitive and are not therefore disclosed in this report. 
The targets and performance against them will be disclosed retrospectively in the FY23 Remuneration Report.

LONG-TERM INCENTIVE AWARDS
Awards will be made at the normal policy award level of 150% of salary for our CEO and 125% for our CFO. 

As explained in the Annual Statement of the Remuneration Committee Chair the FY23 LTIP award will be based 100% on Adjusted EPS growth 
with the targets as set out below.  

Metric
Adjusted EPS 

Weighting 
100%

Threshold target 25% vests1
6.6 pence 

Maximum target 100% vests 
9.5 pence 

Rationale for measure
To incentivise management 
to achieve measurable 
improvements in long term 
profitability as an output of our 
transformation strategy. 

FEES FOR THE CHAIR AND NON-EXECUTIVE DIRECTORS
Details of the Non-Executive Directors’ fees are set out below. From 1 June 2022, the fees will be increased by 3% aligned to salary increase for 
the workforce and the Executive Directors. The Non-Executive Directors have agreed that instead of taking their 3% fee increase for FY23 the 
Company will make a contribution to the N Brown hardship fund equivalent to the amount of the increase.

Chair of the Board fee
Other Independent Non-Executive Director base Board fee
Non-Executive Director base Board fee 
(Lord Alliance)
Non-Executive Director base Board fee 
(Joshua Alliance)
Additional Non-Executive Director fees:
Senior Independent Director

Chair of Audit and Risk Committee
Chair of Remuneration Committee
Chair of Financial Services Board Committee
Designated Director for Colleague Engagement 

APPROVAL OF THE DIRECTORS’ REMUNERATION REPORT
The Directors’ Remuneration report was approved by the Board on 18 May 2022.

Signed on behalf of the Board on 18 May 2022.

Gill Barr
Chair of the Remuneration Committee

Fees at  
1 June 2021
255,000
51,765
51,765

Fees at  
1 June 2022
£262,650
£53,318
£53,318

40,600

£41,818

10,150
15,225

15,225
24,360
10,150

£10,455
£15,682

£15,682
£25,091
£10,455

93

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukADDITIONAL DISCLOSURES

The Directors have pleasure in presenting their Annual Report and audited Accounts for the 52 week period ended 26 February 2022. 
The Directors’ Report comprises p54 to 97, together with the sections on the Annual Report incorporated by reference. Some of the matters 
required to be included in the Directors’ Report have been included elsewhere in the Annual Report & Accounts, namely:

Disclosure

Financial and Risk Management

Future Business Developments

Disclosure of the Group’s greenhouse gas emissions in FY22

Additional information to be disclosed in the Directors’ Report is given in this section.

Page

32

18

51

The Directors’ Report together with the Strategic Report set out on p1 to 97 form the Management report for the purposes of DTR4.1.5R.

Both the strategic Report and the Directors’ Report have been prepared and presented in accordance with English company law and the liabilities 
of the Directors in connection with those reports shall be subject to the limitations and restrictions provided by such law.

SHARE CAPITAL
Details of the Group’s issued share capital are shown in note 23 on p140. The Group has one class of ordinary shares which carry no fixed 
income. Each share carries the right to one vote at general meetings of the Group.

There are no specific restrictions on the size of a holding nor on the transfer of shares which are both governed by the general provision of the 
Company’s Articles of Association and prevailing legislation (except as set out in the section entitled “Voting Rights and Restrictions on Transfers”). 
No person has any special rights over the Group’s share capital and all issued shares are fully paid.

At the 2021 Annual General Meeting, the Directors were given the power to issue new shares up to a nominal amount of £16,965,171. This power 
will expire on the earlier of the conclusion of the 2022 Annual General meeting or on 7 July 2022. Accordingly, a resolution will be proposed 
by Directors at the 2022 Annual General Meeting to renew the Company’s authority to issue new shares up to a further nominal amount of 
£16,965,171 in connection with an offer by way of a rights issue.

An approval will be sought at the 2022 general meeting for a certain number of shares up to a maximum nominal value – to be allotted pursuant 
to the authority granted to Directors set out above without being covered by statutory pre-emption rights regime. Further information regarding this 
will be included in the Notice of the Meeting for the AGM.

As in previous years, authorisation for the Directors to buy back the Company’s shares will not be sought at the 2022 Annual General Meeting. 
The Directors have no current plans to issue shares other than in connection with employee share options.

MAJOR SHAREHOLDERS
Information provided to the Company by major shareholders pursuant to the FCA’s Disclosure Guidance and Transparency Rules (DTR) are 
published via a Regulatory Information Service and are available on the Company’s website. As at 26 February 2022 and the date of this report, 
other than the Directors’ shareholdings included in the Remuneration Report on p89, the Company had received no notifications of the interests in 
voting rights pursuant to Chapter 5 of the DTR.

VOTING RIGHTS AND RESTRICTIONS
None of the ordinary shares in the Group carry any special rights with regard to control of the Group. There are no restrictions on transfers of 
shares other than:

Certain restrictions which may from time to time be imposed by laws or regulations such as those relating to insider dealing;

Pursuant to the Company’s code for securities transactions whereby the Directors and designated employees require approval to deal with the 
Company’s shares;

Where a person with an interest in the Company’s shares has been served with a disclosure notice and has failed to provide the Company with 
information concerning interests in those shares and 

The Directors are not aware of any arrangements between shareholders that may result in restrictions on the transfer of securities or voting rights. 
The rights and obligations attaching to the Company’s ordinary shares are set out in the Articles of Association.

94

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukEMPLOYEE SHARE SCHEMES – RIGHTS OF CONTROL
The trustees of the N Brown Group plc Employee Benefit Trust hold shares on trust for the benefit of the Executive Directors and employees of 
the Group. The shares held by the trust are used in connection with the Group’s various share incentive plans. The trustees currently abstain 
from voting but have the power to vote for or against, or not at all, at their discretion in respect of any shares in the Company held in the trust. 
The trustees may, upon the recommendation of the Company, accept or reject any offering relating to the shares in any way they see fit, without 
incurring any liability and without being required to give reasons for any decision. In exercising their trustee powers, the trustees may take all the 
following matters into account:

The long-term interests of beneficiaries;

The interests of beneficiaries other than financial interests;

The interests of beneficiaries in their capacity as employees or former employees of their dependents;

The interests of persons (whether or not identified) who may become beneficiaries in the future; and

Considerations of a local, moral, ethical, environmental, or social nature.

CHANGE OF CONTROL
There are a number of agreements that take effect, alter or terminate upon a change of control of the Company such as commercial contracts, 
bank loan agreements, property lease arrangements and employees share plans. None of these are considered to be significant in terms of their 
likely impact on the business of the Group as a whole. Executive Directors’ service contracts are terminable by the Group on giving 12 months’ 
notice. There are no agreements between the Group and its Directors or employees. 

SIGNIFICANT CONTRACTS
The Group has a number of contractual arrangements with suppliers (both of goods and services) and occupies leasehold premises for the 
purpose of conducting business. While these arrangements are important to the business of the Group, individually none of them are essential to 
the business of the Group and do not require disclosure under section 417(5) (c) of the Companies Act.

2022 ANNUAL GENERAL MEETING
The Annual General Meeting will be held at 12:30 on 7 July 2022. The notice convening the Annual General Meeting will be sent to members 
by way of a separate circular. Explanatory notes on each resolution to be proposed at the meeting will be available online and accessible to all 
shareholders unless they have specifically requested to receive hard copies.

GOING CONCERN
As explained fully in note 2 on p118, the Directors have adopted the going concern basis in preparing the financial statements.

VIABILITY STATEMENT
As required by the UK Corporate Governance Code, the Directors have assessed the prospects of the Group. The Board has decided it is 
appropriate to use the three-year plan and the longer term cash flow models and strategic plans beyond this, to cover a period of three years from 
the date of approval of this Annual Report and Accounts. The period used for this assessment is consistent with the prior year. Three years has 
been chosen as this is the period that is reasonably possible to forecast with a degree of accuracy. 

Following the commencement of implementing our strategy during the course of FY20, we conducted a further review of our strategy in Autumn 
FY22, supported by management consultancy firm Boston Consulting Group, in order to reaffirm and where necessary pivot our focus as the UK 
emerges from the pandemic and the resulting market, consumer and economic shifts. The result of the review confirmed much of the direction of 
the FY20 process, including the desire to build profitability through the retail business, an ongoing emphasis on digital, and commitment to serving 
the underserved.

Whilst confirming our strategy to deliver long term sustainable growth, the review also enabled a sharpening of our strategic focus, with 4 key 
evolutions to the previous strategy:

Focus: Accelerate growth through three strategic brands, which will allow us to boost simplicity and rigour of execution and deliver strong customer 
propositions and efficiency in our marketing 

Consistency: Stand up a dedicated team for all remaining “heritage” brands focused on stabilisation and value protection rather than growth

Integration: Fully embed our flexible credit offer into the core of the customer value proposition 

Data driven: Establish data as an asset at the core of the strategy, driving daily decision making and activating our unique data pool.

Making these refinements will enable the Group to focus capital, resources and marketing efforts on a more refined area of brands, whilst 
protecting the legacy core of the business, and the management team are confident this is the most expedient way to create growth. 

In FY22, the Group again generated cash from its operations and for the second year finished FY22 with no unsecured debt, a stable financial 
services business and a strong Balance Sheet that facilitates investing and the acceleration of our strategy. The strategic progress made in FY22 
is set out in more detail on p7 to 18. 

95

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukADDITIONAL DISCLOSURES CONTINUED

Taking into account the continued challenges facing the retail market following the Covid-19 outbreak, the Group’s current position, its principal 
risks and uncertainties as described on p40 to 45 and how these are managed, as well as its FY23 base and downside planning scenarios as 
described in note 2 to the Group accounts on p118, the Directors have assessed the Group’s prospects and viability. 

Although the base strategic plan reflects the Directors’ best estimate of the future prospects of the business, they have also tested the potential 
impact on the Group of a number of scenarios over and above those included in the plan by quantifying their financial impact and overlaying them 
on detailed financial forecasts in the plan. The scenarios assessed the group profitability, liquidity and covenant testing impact from business 
interruption, supply chain & inflationary risks, significant delay or underachievement of intangible projects and additional exceptional items.

Under the base and downside scenarios the financing arrangements provide the Group with a strong basis from which to continue to service its 
customers and to manage appropriately the challenges faced by the Group. The above considerations form the basis of the Board’s reasonable 
expectations that the Group will be able to continue in operation and meet its liabilities as they fall due. The Directors will maintain oversight of 
and frequently assess the performance of the Group against the strategy. This will improve regular reporting by the Group’s Operating Board and 
the discussion of any pivots to strategies undertaken by the Board in its normal course of business. These reviews will consider both the market 
opportunity and any associated or emerging risks to managing its working capital performance and the level of financial resources available to 
the Group. The Group is introducing Enterprise level and brand level OKRs to help embed clear objectives and targets aligned to the strategy. 
These OKRs will be monitored by the newly established Value Delivery Office (VDO).

The 3-year plan assumes that all financing facilities that mature in the review period will be renewed or replaced with facilities of similar size on 
commercially acceptable terms. This is considered to be a reasonable planning assumption given actual and planned business performance. 

Based on this assessment, the Directors have formed a judgement, at the time of approving this report, that there is a reasonable expectation that 
the Group has adequate resources to continue in operation and meet its liabilities as they fall due over the three-year period of the assessment. 

RESPONSIBILITY STATEMENT
The Directors are responsible for preparing the Annual Report and the Group and parent Company financial statements for each financial year. 
The Group financial statements are prepared in accordance with international accounting standards in conformity with the requirements of the 
Companies Act 2006. The Directors have elected to prepare the parent Company financial statements in accordance with UK standards, including 
financial Reporting Standard 101 Reduced Disclosure framework (“FRS 101”). 

Under Company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the 
state of affairs of the Group and parent Company and of their profit or loss for that period. In preparing each of the Group and parent Company 
financial statements, the Directors are required to:

Select suitable accounting policies and then apply them consistently;

Make judgements and estimates that are reasonable, relevant, reliable and prudent;

For the Group financial statements, state whether they have been prepared in accordance with international accounting standards in conformity 
with the requirements of the Companies Act 2006;

For the parent Company financial statements, state whether applicable UK Accounting Standards have been followed subject to any material 
departures disclosed and explained in the parent Company financial statements;

Assess the Group and parent Company’s ability to continue as a going concern, disclosing, as applicable, matters relating to a going concern; and

Use the going concern basis of accounting unless they either intend to liquidate the Group or the parent or to cease operations or have no realistic 
alternative but to do so.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company’s transactions 
and disclose reasonable accuracy at any time the financial of the parent Company and enable them to ensure that its financial statements comply 
with the Companies Act 2006. They are responsible for such internal control as they determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due to fraud or error and have general responsibility for taking such steps as are 
reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing the Strategic Report, Directors’ Report, Directors’ 
Remuneration Report and Corporate Governance Statement that complies with the law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. 
Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

The Directors of the Group at the date of approval of these financial statements confirm, as far as they are aware, that there is no relevant audit 
information of which the auditor is unaware. The Directors have individually confirmed that they have taken all reasonable steps that they ought 
to have taken as Directors in order to make themselves aware of any relevant audit information and to establish that it has been communicated 
to the auditor.

96

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukWe confirm to the best of our knowledge:

The financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, 
financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

The Strategic Report includes a fair review of the development and performance of the business and the position of the issuer and undertakings 
included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

We consider the Annual Report taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to 
assess the Group’s position and performance, business model and strategy.

The strategic Report on p1 to 53 and the Directors’ Report on p54 to 97 are hereby approved by the Board and signed on behalf of the Board.

Michael Mustard (LLB Hons ACA)
Company Secretary

18 May 2022

97

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFINANCIAL STATEMENTS

Building on a strong  
financial performance

FINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT TO 
THE MEMBERS OF N BROWN GROUP PLC

GROUP ACCOUNTS
Consolidated Income Statement

Consolidated Statement of 
Comprehensive Income

Consolidated Balance Sheet

Consolidated Cash Flow Statement 

Consolidated Statement of Changes in Equity

Notes to the Group accounts

COMPANY ACCOUNTS
Company Balance Sheet

Company Statement of Changes in Equity

Notes to the Company accounts

SHAREHOLDER INFORMATION

99

107

107

108

109

110

111

149

149

150

157

98

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF N BROWN GROUP PLC

1 OUR OPINION IS UNMODIFIED 
We have audited the financial statements of N Brown Group plc (“the Company”) for the 52-week period ended 26 February 2022 which comprise 
the consolidated income statement, consolidated statement of comprehensive income, consolidated balance sheet, consolidated cash flow 
statement, consolidated statement of changes in equity, the Company balance sheet, the Company statement of changes in equity, and the 
related notes, including the accounting policies in note 2 and 33. 

In our opinion: 

the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 26 February 2022 and of the 
Group’s profit for the year then ended; 

the Group financial statements have been properly prepared in accordance with UK-adopted international accounting standards; 

the parent Company financial statements have been properly prepared in accordance with UK accounting standards, including FRS 101 
Reduced Disclosure Framework; and 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

BASIS FOR OPINION 
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities 
are described below. We have fulfilled our ethical responsibilities under, and are independent of the Group in accordance with, UK ethical 
requirements including the FRC Ethical Standard as applied to listed entities. We believe that the audit evidence we have obtained is a sufficient 
and appropriate basis for our opinion. 

Overview
Materiality: 

£2.0m (2021: £2.4m)

group financial statements  
as a whole
Coverage

4.6% (2021: 4.4%) of group profit before tax, normalised to exclude exceptional items and by averaging over the last 
three years due to fluctuations in the business cycle
86% (2021: 91%) of group profit before tax

Recurring risks

Key audit matters
Impairment of customer receivables

vs 2021

Allianz Insurance plc (“Allianz”) legal claim
Impairment of the carrying value of non-current assets in the Group cash generating unit (‘CGU’) and the 
carrying amount of the parent Company’s investment in subsidiaries

99

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF N BROWN GROUP PLC CONTINUED

2 KEY AUDIT MATTERS: OUR ASSESSMENT OF RISKS OF MATERIAL MISSTATEMENT 
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had 
the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. 
These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters. In arriving at our audit opinion above, the key audit matters, in decreasing order of audit significance, 
were as follows: 

The risk

Our response

IMPAIRMENT 
OF CUSTOMER 
RECEIVABLES
£68.7m (2021: £85.2m)

Refer to p72 (Audit and Risk 
Committee Report), p115 to 
116 and p119 (accounting 
policy), and p129, p132 to137 
(financial disclosures)

SUBJECTIVE ESTIMATE:
The calculation of the impairment losses provision 
is based on an expected credit loss (“ECL”) model 
which includes a number of subjective judgements 
and estimates, including the determination of 
Significant Increases in Credit Risk (“SICR”), 
Lifetime and 12-month Probability of Default (“PD”), 
as well as Post-Model Adjustments (“PMAs”).

There is a risk that the impairment losses provision 
on trade receivables could be materially misstated 
as a result of inappropriate judgements or estimates 
made by management, as explained above. The risk 
continues to be impacted by wider and continued 
economic uncertainty and ECLs may be inappropriate 
if model or PMA assumptions do not accurately predict 
defaults over time, become out of line with wider 
industry experience, or fail to reflect the credit risk 
of financial assets.

We determined that the impairment losses provision 
on trade receivables has a high degree of estimation 
uncertainty, with a potential range of reasonable 
outcomes greater than our materiality for the financial 
statements as a whole, and possibly many times that 
amount. The financial statements (note 19) disclose 
the sensitivities estimated by the Group.

OUR PROCEDURES INCLUDED:
Our credit risk modelling expertise: We involved our 
own credit risk modellers who assisted in our procedures. 
Together with our credit risk modelling specialists we 
evaluated the Group’s impairment methodology for 
compliance with IFRS 9. We inspected model code to 
assess its consistency with the Group’s model methodology 
and we evaluated the PD and SICR model output by 
independently implementing the models through rebuilding 
of the model code and comparing our independent output 
with management’s output. Additionally, we assessed the 
reasonableness of the model predictions by comparing them 
against actual results and evaluating resulting differences.

Our economics expertise: We involved our own economic 
specialists who assisted us in assessing key economic 
variables which included comparing the Group’s economic 
variables to external sources. Our procedures also included 
assessing the overall reasonableness of the economic 
forecasts and weighting of scenarios by comparing the 
Group’s forecasts to our own modelled forecasts. 

Our sector experience: We assessed completeness of the 
PMAs and critically assessed the assumptions underpinning 
the most significant PMAs applied due to model limitations 
identified. We reperformed the calculation of certain 
qualitative adjustments to assess consistency with the 
qualitative adjustment methodologies. 

Assess transparency: We assessed whether the 
disclosures appropriately disclose and address the 
uncertainty which exists when determining the ECL. 
As part of this, we assessed the sensitivity analysis 
disclosures. In addition, we assessed whether the 
disclosure of the key judgements in respect of impairment 
of customer receivables reflect the judgements taken by 
management, and the degree of estimation uncertainty 
involved in arriving at the provision.

100

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukALLIANZ INSURANCE 
PLC (“ALLIANZ”) LEGAL 
CLAIM 
Provision of £28.0m (2021: 
Provision of £nil, contingent 
liability disclosed)

Refer to p72 (Audit and Risk 
Committee Report), p117 and 
p120 (accounting policy), and 
p139 (financial disclosures)

The risk

Our response

OUR PROCEDURES INCLUDED:
Inspecting correspondence: Together with our own legal 
specialists, we inspected relevant correspondence in relation 
to the claim, including the legal analyses prepared by the 
Group’s external legal advisors and other views expressed 
by external legal experts including Queen’s Counsel (QC). 

Involvement of specialists: With the assistance of our 
own legal specialists, we assessed the facts, complexities 
and uncertainties of the claim, and the basis upon which 
management’s estimate has been formed. 

Our expertise: Using our expertise, we assessed the 
judgements made and accounting treatment adopted 
against the requirements of IAS 37, including the judgement 
that the Group’s assessment of the present obligation will be 
determined on a net basis. 

Assessment of experts: We assessed the competence, 
capabilities and objectivity of the Group’s external legal 
advisors and QC experts. 

Enquiry of legal experts: With the help of our own legal 
specialists, we held direct discussions with management’s 
external legal experts to inform our understanding of the 
complexities and judgements involved in respect of the 
claim. During our discussions with the Group’s external legal 
counsel, we challenged the current status, legal analyses 
and related uncertainties and complexities of the claim. 
We also held discussions with the Group’s in-house legal 
counsel and senior management teams. 

Test of detail: We assessed the completeness, existence 
and accuracy of the claim and counterclaim populations 
with reference to claim documentation from Allianz and 
substantive vouching on a sample basis of the underlying 
claims data which informs the basis of the Group’s 
counterclaims against Allianz. 

Assessing transparency: We assessed the adequacy 
of the Group’s related disclosures in respect of the claim, 
the judgements taken by management, and the degree of 
estimation uncertainty involved in arriving at the provision. 

SUBJECTIVE ESTIMATE:
In January 2020, a legal claim was received from 
Allianz in respect of payments of redress Allianz had 
made to certain of the Group’s customers, together 
with all associated costs. In June 2021, Allianz revised 
the amount of its original claim and sought to increase 
the scope of its claim in relation to a further customer 
redress exercise. The claims from Allianz represent a 
combined total amount of £66m. 

The Group has issued its defence, which refutes 
the claims made by Allianz, and has also issued 
counterclaims related to these matters. The Group’s 
counterclaims total £80m plus a further equitable set-off 
defence of £40m.

The Group is of the view that, should the matter 
proceed to trial, the Court will determine the outcome on 
a net basis taking into account the merits of the parties’ 
claims and counterclaims, and the liabilities already 
borne by them. The Group is also of the view that the 
net basis would apply in any negotiated settlement. 
Accordingly, the Group’s assessment of the present 
obligation has been determined on a net basis.

The legal analysis is extremely complex and the 
assessment of an appropriate provision involves a high 
degree of estimation uncertainty reflecting the highly 
unusual nature of this litigation and the considerable 
discretion available to the Courts, if that is how the 
matter is settled. As a result of this complexity and 
estimation uncertainty, there is a very significant 
range of potential outcomes.

In the prior year, whilst an outflow of economic 
resources was considered probable, no provision 
was recognised as it was not considered possible at 
that time to estimate the liability reliably as the legal 
proceedings and related disclosures were at an early 
stage. As a result, a contingent liability was disclosed.

During the current year, sufficient progress has been 
made in assessing the evidential bases of the claims 
and in analysing their legal merits to calculate a reliable 
estimate of the liability, in line with the requirements of 
IAS 37 Provisions, Contingent Liabilities and Contingent 
Assets, and has recognised a provision accordingly. 

We determined that the provision in respect of the 
Allianz legal claim has a high degree of estimation 
uncertainty, with a potential range of reasonable 
outcomes greater than our materiality for the financial 
statements as a whole, and possibly many times that 
amount. The inherent uncertainty and range of potential 
outcomes is such that we have indicated an increase in 
the risk year on year. The financial statements (note 22) 
disclose the range of potential outcomes estimated by 
the Group.

101

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF N BROWN GROUP PLC CONTINUED

IMPAIRMENT OF THE 
CARRYING VALUE 
OF NON-CURRENT 
ASSETS IN THE GROUP 
CASH GENERATING 
UNIT (‘CGU’) AND THE 
CARRYING AMOUNT OF 
THE PARENT COMPANY’S 
INVESTMENT IN 
SUBSIDIARIES
Refer to p72 (Audit and Risk 
Committee Report), p113, p120 
and p151 (accounting policy), 
and p120, p126, p127 and p154 
(financial disclosures)

The risk

Our response

FORECAST-BASED ASSESSMENT:
The carrying value of non-current assets in the Group 
CGU and the carrying amount of the parent Company’s 
investments in subsidiaries are significant and there 
are indicators of impairment due to the Group’s market 
capitalisation being lower than the carrying value of net 
assets of the Group and the parent Company.

The estimated recoverable amount of these balances 
is subjective due to the inherent uncertainty involved in 
forecasting and discounting future cash flows, which 
forms the basis of the Group’s value in use calculation 
and assessment of the carrying amount of the parent 
Company’s investments in subsidiaries. The estimation 
uncertainty associated with these cash flow forecasts 
is heightened currently in the context of inflationary 
pressures on the business’ cost base and on the 
disposable income of its target customers, which may 
affect revenues and margins adversely in a manner 
not envisaged currently. These heightened macro-
economic risks are such that we have indicated an 
increase in the overall risk year on year.

We determined that the value in use of the Group CGU 
has a high degree of estimation uncertainty with a 
potential range of outcomes greater than our materiality 
for the financial statements as a whole, and possibly 
many times that amount.

The financial statements (note 12) disclose the 
sensitivity estimated by the Group.

OUR PROCEDURES INCLUDED:
Benchmarking assumptions: We challenged, with 
the support of our own valuation specialists, the key 
assumptions used in the value in use calculations of the 
Group CGU by comparing them to externally derived data 
in relation to key inputs such as projected growth rates 
and discount rates. This included consideration of relevant 
comparator entities, industry and analyst forecasts. 

Historical comparisons: We considered the Group’s 
historical forecasting accuracy by comparing actual 
performance against budget. 

Sensitivity analysis: We performed breakeven analysis 
on the key assumptions, including the discount rate and 
projected EBIDTA growth in the Board approved plan, 
to assess how sensitive the value in use calculation is to 
reasonably possible changes in key cashflow assumptions.

Comparing valuations: We compared the total of the 
value in use calculation to the Group’s market capitalisation 
to assess the reasonableness of those cash flows and 
critically assessed the rationale for the difference from 
tha comparison.

Challenge key judgements: We performed corroborative 
inquiries of key personnel outside of the core group finance 
team to challenge the status of the Group’s performance, 
and to corroborate the key assumptions underpinning the 
Group’s strategy and Board approved plan. 

Assessing transparency: We assessed whether the 
Group’s and parent Company’s disclosures about the 
sensitivity of the outcome of the impairment assessment to 
changes in key assumptions reflects the risks inherent in the 
valuation of the Group.

For each of the key audit matters reported above, we performed the tests above rather than seeking to rely on any of the Group’s controls because 
the nature of the balances is such that we would expect to obtain audit evidence primarily through the detailed procedures described above.

We continue to perform procedures over software and development costs capitalised as intangibles. However, there has been a continued 
focus by management on this area in the current year, whilst the estimation uncertainty relating to the appropriateness of intangible asset Useful 
Economic Lives (“UELs”) has also reduced following the Group’s detailed reassessment of UELs in the previous year. For these reasons, we have 
not assessed this as one of the most significant risks in our current year audit and therefore it is not separately identified in our report this year.

102

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk3 OUR APPLICATION OF MATERIALITY AND AN 
OVERVIEW OF THE SCOPE OF OUR AUDIT 
Materiality for the Group financial statements as a whole was set at 
£2.0m (2021: £2.4m), determined with reference to a benchmark of 
group profit before tax, normalised to exclude exceptional items as 
disclosed in note 6 (excluding gains/losses from early settlement of 
derivative contracts) and by averaging over the last three years due 
to fluctuations in the business cycle (2021: Group profit before tax, 
normalised to exclude exceptional items and averaged over the last 
three years), of which it represents 4.6% (2021: 4.4%).

Materiality for the parent Company financial statements as a whole was 
set at £2.0m (2021: £1.8m), determined with reference to a benchmark 
of company total assets, of which it represents 0.4% (2021: 0.5%).

In line with our audit methodology, our procedures on individual 
account balances and disclosures were performed to a lower 
threshold, performance materiality, so as to reduce to an acceptable 
level the risk that individually immaterial misstatements in individual 
account balances add up to a material amount across the financial 
statements as a whole.

Performance materiality was set at 65% (2021: 50%) of materiality 
for the financial statements as a whole, which equates to £1.3m 
(2021: £1.2m) for the Group and £1.3m (2021: £0.9m) for the 
parent Company. We applied this percentage in our determination 
of performance materiality based upon the level of identified 
misstatements and control deficiencies during the prior period.

We agreed to report to the Audit Committee any corrected 
or uncorrected identified misstatements exceeding £102,000 
(2021: £120,000), in addition to other identified misstatements that 
warranted reporting on qualitative grounds.

Of the Group’s 30 (2021: 32) reporting components, we subjected 2 
(2021: 4) to full scope audits for group purposes.

The components within the scope of our work accounted for the 
percentages illustrated opposite.

The remaining 3% (2021: 3%) of total Group revenue, 14% (2021: 9%) 
of Group profit before tax and 2% (2021: 3%) of total Group assets is 
represented by 28 (2021: 28) reporting components, none of which 
individually represented more than 7% (2021: 7%) of any of total Group 
revenue, Group profit before tax or total Group assets. For these 
components, we performed analysis at an aggregated group level 
to re-examine our assessment that there were no significant risks of 
material misstatement within these.

The work on the 2 (2021: 4) components, and the audit of the parent 
Company, was performed by the Group team.

The component materialities ranged from £1.2m to £1.8m (2021: £0.4m 
to £2.0m), having regard to the mix of size and risk profile of the Group 
across the components. 

The Group team performed procedures on the items excluded from 
normalised Group profit before tax.

The scope of the audit work performed was predominately substantive 
as we placed limited reliance upon the Group’s internal control over 
financial reporting.

GROUP PROFIT BEFORE TAX 
NORMALISED TO EXCLUDE 
EXCEPTIONAL ITEMS AND 
AVERAGED OVER THE LAST 
3 YEARS £44.1M  
(2021: £54.4M)

GROUP MATERIALITY 
£2.04M  
(2021: £2.40M)

£2.04m 
Whole financial statements 
materiality (2021: £2.40m)

£1.84m 
Range of materiality 
at 2 components 
(2021: 4 components): 
£1.20m to £1.84m 
(2021: £0.42m to £2.04m

£0.102m 
Misstatements 
reported to the Audit 
and Risk Committee 
(2021: £0.120m)

Normalised PBT 

Group materiality

GROUP REVENUE

GROUP PROFIT AND 
LOSSES BEFORE TAX

14

9

86%

(2021: 91%)

91

86

3
3

97%

(2021: 97%)

97

97

GROUP TOTAL ASSETS

2

3

98%

(2021: 97%)

97

98

Full scope for Group audit purposes 2022

Full scope for Group audit purposes 2021

Residual components

103

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF N BROWN GROUP PLC CONTINUED

4 GOING CONCERN 
The directors have prepared the financial statements on the going 
concern basis as they do not intend to liquidate the Group or the 
Company or to cease their operations, and as they have concluded 
that the Group’s and the Company’s financial position means that 
this is realistic. They have also concluded that there are no material 
uncertainties that could have cast significant doubt over their ability 
to continue as a going concern for at least a year from the date of 
approval of the financial statements (“the going concern period”). 

We used our knowledge of the Group, its industry and the general 
economic environment to identify the inherent risks to its business 
model and analysed how those risks might affect the Group’s and 
Company’s financial resources or ability to continue operations over 
the going concern period. The risks that we considered most likely 
to adversely affect the Group’s and Company’s available financial 
resources and/or metrics relevant to debt covenants over this period 
are consumer confidence and the successful execution of the Group’s 
strategic plans.

We also considered less predictable but realistic second order impacts, 
such as the impacts of business interruption, supply chain cost inflation 
and the outcome of certain claims and litigations, including the Allianz 
claim Key Audit Matter, which could result in a rapid reduction of 
available financial resources.

We considered whether these risks could plausibly affect the liquidity 
or covenant compliance in the going concern period by comparing 
severe but plausible downside scenarios that could arise from these 
risks individually and collectively against the level of available financial 
resources and covenants indicated by the Group’s financial forecasts.

We considered whether the going concern disclosure in note 2 to 
the financial statements gives a full and accurate description of the 
Director’s assessment of going concern.

Our conclusions based on this work:

we consider that the directors’ use of the going concern basis of 
accounting in the preparation of the financial statements is appropriate;

we have not identified, and concur with the directors’ assessment that 
there is not, a material uncertainty related to events or conditions that, 
individually or collectively, may cast significant doubt on the Group’s or 
Company’s ability to continue as a going concern for the going concern 
period; and

we have nothing material to add or draw attention to in relation to the 
directors’ statement in note 2 to the financial statements on the use of 
the going concern basis of accounting with no material uncertainties 
that may cast significant doubt over the Group and Company’s use 
of that basis for the going concern period, and we found the going 
concern disclosure in note 2 to be acceptable.

However, as we cannot predict all future events or conditions and as 
subsequent events may result in outcomes that are inconsistent with 
judgements that were reasonable at the time they were made, the 
above conclusions are not a guarantee that the Group or the Company 
will continue in operation. 

5 FRAUD AND BREACHES OF LAWS AND 
REGULATIONS – ABILITY TO DETECT

IDENTIFYING AND RESPONDING TO RISKS OF MATERIAL 
MISSTATEMENT DUE TO FRAUD
To identify risks of material misstatement due to fraud (“fraud risks”) 
we assessed events or conditions that could indicate an incentive or 
pressure to commit fraud or provide an opportunity to commit fraud. 
Our risk assessment procedures included:

Enquiring of directors, the Audit and Risk Committee, internal audit 
and inspection of policy documentation as to the Group’s high-level 
policies and procedures to prevent and detect fraud, including the 
internal audit function, and the Group’s channel for “whistleblowing”, 
as well as whether they have knowledge of any actual, suspected or 
alleged fraud.

Reading Board, Audit and Risk Committee, Operational, Risk and 
Compliance Committee, Financial Services Operations Committee, 
and Remuneration Committee minutes.

Considering remuneration incentive schemes and performance 
targets for management and Directors including the EBITDA target 
for management remuneration.

Using analytical procedures to identify any unusual or 
unexpected relationships.

We communicated identified fraud risks throughout the audit team and 
remained alert to any indications of fraud throughout the audit.

As required by auditing standards, and taking into account possible 
pressures to meet profit targets and our overall knowledge of the 
control environment, we perform procedures to address the risk of 
management override of controls, in particular the risk that Group 
management may be in a position to make inappropriate accounting 
entries. On this audit we do not believe there is a fraud risk related to 
revenue recognition because of the nature of the Group’s revenue 
streams, and the high volume and low value nature of the Group’s 
revenue transactions. We consider that the fraud risk in relation to 
inappropriate accounting entries is limited to journals which is covered 
by our procedures in respect of management override of controls.

We also identified a fraud risk related to inappropriate impairment 
of customer receivables and inappropriate capitalisation of internal 
software and development costs in response to pressures to meet 
profit targets, management compensation arrangements, and historic 
internal control deficiencies identified.

Further detail in respect of the fraud risk related to inappropriate 
impairment of customer receivables is set out in the key audit matter 
disclosures in section 2 of this report.

We also performed procedures including: 

Identifying journal entries and other adjustments to test based 
on risk criteria and comparing the identified entries to supporting 
documentation. These included those journals with unexpected 
account pairings or posted to unusual accounts. 

Assessing significant management judgements in relation to 
capitalised internal software and development costs for bias; and

Assessing significant accounting estimates for bias.

104

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukIDENTIFYING AND RESPONDING TO RISKS OF MATERIAL 
MISSTATEMENT RELATED TO COMPLIANCE WITH LAWS 
AND REGULATIONS
We identified areas of laws and regulations that could reasonably be 
expected to have a material effect on the financial statements from 
our general commercial and sector experience, through discussion 
with the directors and other management (as required by auditing 
standards), and from inspection of the Group’s regulatory and legal 
correspondence together with our legal specialists and discussed 
with the directors and other management the policies and procedures 
regarding compliance with laws and regulations. 

As the Group is regulated, our assessment of risks involved gaining 
an understanding of the control environment including the entity’s 
procedures for complying with regulatory requirements. 

We communicated identified laws and regulations throughout our team 
and remained alert to any indications of non-compliance throughout 
the audit.

The potential effect of these laws and regulations on the financial 
statements varies considerably.

Firstly, the Group is subject to laws and regulations that directly 
affect the financial statements including financial reporting legislation 
(including related companies legislation), distributable profits legislation, 
taxation legislation, and pension legislation and we assessed the 
extent of compliance with these laws and regulations as part of our 
procedures on the related financial statement items. 

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the financial statements, for 
instance through the imposition of fines or litigation or the loss of the 
Group’s license to operate. We identified the following areas as those 
most likely to have such an effect: health and safety, anti-bribery and 
corruption and money laundering regulations, employment law, data 
protection regulations, environmental and climate legislation, trading 
and consumer standards, PCI compliance, Senior Manager Regime 
and FCA regulations, recognising the nature of the Group’s activities. 
Auditing standards limit the required audit procedures to identify 
non-compliance with these laws and regulations to enquiry of the 
directors and other management and inspection of regulatory and legal 
correspondence, if any. Therefore, if a breach of operational regulations 
is not disclosed to us or evident from relevant correspondence, an 
audit will not detect that breach. Further detail in respect of the Allianz 
legal claim is set out in the key audit matter disclosures in section 2 of 
this report.

CONTEXT OF THE ABILITY OF THE AUDIT TO DETECT FRAUD 
OR BREACHES OF LAW OR REGULATION
Owing to the inherent limitations of an audit, there is an unavoidable 
risk that we may not have detected some material misstatements 
in the financial statements, even though we have properly planned 
and performed our audit in accordance with auditing standards. 
For example, the further removed non-compliance with laws and 
regulations is from the events and transactions reflected in the financial 
statements, the less likely the inherently limited procedures required by 
auditing standards would identify it. 

In addition, as with any audit, there remained a higher risk of non-
detection of fraud, as these may involve collusion, forgery, intentional 
omissions, misrepresentations, or the override of internal controls. 
Our audit procedures are designed to detect material misstatement. 
We are not responsible for preventing non-compliance or fraud 
and cannot be expected to detect non-compliance with all laws 
and regulations. 

6 WE HAVE NOTHING TO REPORT ON THE OTHER 
INFORMATION IN THE ANNUAL REPORT 
The directors are responsible for the other information presented in 
the Annual Report together with the financial statements. Our opinion 
on the financial statements does not cover the other information and, 
accordingly, we do not express an audit opinion or, except as explicitly 
stated below, any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our financial statements audit work, the 
information therein is materially misstated or inconsistent with the 
financial statements or our audit knowledge. Based solely on that work 
we have not identified material misstatements in the other information. 

STRATEGIC REPORT AND DIRECTORS’ REPORT 
Based solely on our work on the other information: 

we have not identified material misstatements in the strategic report 
and the directors’ report; 

in our opinion the information given in those reports for the financial 
year is consistent with the financial statements; and 

in our opinion those reports have been prepared in accordance with the 
Companies Act 2006. 

DIRECTORS’ REMUNERATION REPORT 
In addition to our audit of the financial statements, the directors have 
engaged us to audit the information in the Directors’ Remuneration 
Report that is described as having been audited, which the directors 
have decided to prepare as if the Company were required to comply 
with the requirements of Schedule 8 to The Large and Medium-sized 
Companies and Groups (Accounts and Reports) Regulations 2008 (SI 
2008 No. 410) made under the Companies Act 2006. 

In our opinion the part of the Directors’ Remuneration Report to be 
audited has been properly prepared in accordance with the Companies 
Act 2006, as if those requirements applied to the Company. 

DISCLOSURES OF EMERGING AND PRINCIPAL RISKS AND 
LONGER-TERM VIABILITY 
We are required to perform procedures to identify whether there is a 
material inconsistency between the directors’ disclosures in respect 
of emerging and principal risks and the viability statement, and the 
financial statements and our audit knowledge. 

Based on those procedures, we have nothing material to add or draw 
attention to in relation to: 

the directors’ confirmation within the Viability Statement on pages 95 to 
96 that they have carried out a robust assessment of the emerging and 
principal risks facing the Group, including those that would threaten its 
business model, future performance, solvency and liquidity; 

the Principal Risks disclosures describing these risks and how 
emerging risks are identified, and explaining how they are being 
managed and mitigated; and 

the directors’ explanation in the Viability Statement of how they have 
assessed the prospects of the Group, over what period they have 
done so and why they considered that period to be appropriate, and 
their statement as to whether they have a reasonable expectation that 
the Group will be able to continue in operation and meet its liabilities 
as they fall due over the period of their assessment, including any 
related disclosures drawing attention to any necessary qualifications 
or assumptions. 

105

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF N BROWN GROUP PLC CONTINUED

8 RESPECTIVE RESPONSIBILITIES 

DIRECTORS’ RESPONSIBILITIES 
As explained more fully in their statement set out on page 96, the 
directors are responsible for: the preparation of the financial statements 
including being satisfied that they give a true and fair view; such internal 
control as they determine is necessary to enable the preparation of 
financial statements that are free from material misstatement, whether 
due to fraud or error; assessing the Group and parent Company’s 
ability to continue as a going concern, disclosing, as applicable, 
matters related to going concern; and using the going concern basis of 
accounting unless they either intend to liquidate the Group or the parent 
Company or to cease operations, or have no realistic alternative but to 
do so. 

AUDITOR’S RESPONSIBILITIES 
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue our opinion in an auditor’s 
report. Reasonable assurance is a high level of assurance, but 
does not guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered 
material if, individually or in aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the 
basis of the financial statements. 

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities. 

9 THE PURPOSE OF OUR AUDIT WORK AND TO 
WHOM WE OWE OUR RESPONSIBILITIES 
This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 and 
the terms of our engagement by the Company. Our audit work has 
been undertaken so that we might state to the Company’s members 
those matters we are required to state to them in an auditor’s report, 
and the further matters we are required to state to them in accordance 
with the terms agreed with the Company, and for no other purpose. 
To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the Company and the Company’s 
members, as a body, for our audit work, for this report, or for the 
opinions we have formed.

Anthony Sykes
(Senior Statutory Auditor)  
for and on behalf of KPMG LLP, Statutory Auditor 

Chartered Accountants 
15 Canada Square 
London 
E14 5GL 

18 May 2022

Our work is limited to assessing these matters in the context of only 
the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent events 
may result in outcomes that are inconsistent with judgements that were 
reasonable at the time they were made, the absence of anything to 
report on these statements is not a guarantee as to the Group’s and 
Company’s longer-term viability.

CORPORATE GOVERNANCE DISCLOSURES 
We are required to perform procedures to identify whether there is a 
material inconsistency between the directors’ corporate governance 
disclosures and the financial statements and our audit knowledge.

Based on those procedures, we have concluded that each of the 
following is materially consistent with the financial statements and our 
audit knowledge: 

the directors’ statement that they consider that the annual report 
and financial statements taken as a whole is fair, balanced and 
understandable, and provides the information necessary for 
shareholders to assess the Group’s position and performance, 
business model and strategy; 

the section of the annual report describing the work of the Audit 
Committee, including the significant issues that the audit committee 
considered in relation to the financial statements, and how these issues 
were addressed; and

the section of the annual report that describes the review of 
the effectiveness of the Group’s risk management and internal 
control systems.

In addition to our audit of the financial statements, the directors have 
engaged us to review their Corporate Governance Statement as if 
the Company were required to comply with the Listing Rules and 
the Disclosure Guidance and Transparency Rules of the Financial 
Conduct Authority in relation to those matters. Under the terms of 
our engagement we are required to review the part of the Corporate 
Governance Statement relating to the Company’s compliance with the 
provisions of the UK Corporate Governance Code specified for our 
review. We have nothing to report in this respect. 

7 WE HAVE NOTHING TO REPORT ON THE OTHER 
MATTERS ON WHICH WE ARE REQUIRED TO REPORT 
BY EXCEPTION 
Under the Companies Act 2006, we are required to report to you if, 
in our opinion: 

adequate accounting records have not been kept by the parent 
Company, or returns adequate for our audit have not been 
received from branches not visited by us; or 

the parent Company financial statements and the part of the Directors’ 
Remuneration Report which we were engaged to audit are not in 
agreement with the accounting records and returns; or 

certain disclosures of directors’ remuneration specified by law are 
not made; or 

we have not received all the information and explanations we require 
for our audit.

We have nothing to report in these respects. 

106

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukGROUP ACCOUNTS

CONSOLIDATED INCOME STATEMENT

Revenue
Credit account interest
Group revenue

Cost of sales
Impairment losses on customer receivables1
Gross profit

Operating profit/(loss)
Finance costs
Profit/(loss) before taxation and fair value adjustments 
to financial instruments
Fair value adjustments to financial instruments
Profit/(loss) before taxation
Taxation

Profit/(loss) for the period

Earnings per share from continuing operations
Basic
Diluted

Note

3

4

5
8

18

9

11
11

52 weeks ended 26 February 2022 

52 weeks ended 27 February 2021

(Restated)1 

Before  
exceptional 
items  
£m
487.0
228.7
715.7

Exceptional 
 items  
(note 6)  
£m
–
–
–

(268.4)
(94.4)
352.9

56.9
(13.8)

43.1

4.8
47.9
(8.7)
39.2

–
–
–

(28.7)
–

(28.7)

–
(28.7)
5.7
(23.0)

Before 
exceptional 
items
£m
489.3
239.5
728.8

Exceptional 
items  
(note 6)  
£m
–
–
–

(266.2)
(139.1)
323.5

46.0
(16.6)

29.4

(10.0)
19.4
(3.0)
16.4

(1.1)
–
(1.1)

(11.6)
–

(11.6)

1.4
(10.2)
1.7
(8.5)

Total  
£m 
487.0
228.7
715.7

(268.4)
(94.4)
352.9

28.2
(13.8)

14.4

4.8
19.2
(3.0)
16.2

3.53
3.51

Total  
£m 
489.3
239.5
728.8

(267.3)
(139.1)
322.4

34.4
(16.6)

17.8

(8.6)
9.2
(1.3)
7.9

2.50
2.50

1 

 Refer to change in accounting policy prior year adjustment note 32 and presentational adjustment in note 4.

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

Profit for the period
Items that will not be reclassified subsequently to profit or loss
Actuarial gains/(losses) on defined benefit pension scheme
Tax relating to items not reclassified
Net other comprehensive income/(loss) that will not be reclassified to profit or loss
Items that may be reclassified subsequently to profit and loss
Exchange differences on translation of foreign operations
Fair value movements of cash flow hedges
Amounts reclassified from other comprehensive income to profit and loss
Tax relating to these items
Net other comprehensive income/(loss) that may be reclassified to profit and loss
Other comprehensive income/(loss) for the period
Total comprehensive income for the period attributable to equity holders of the parent

1 

 Refer to change in accounting policy prior year adjustment note 32.

Note

29
9

52 weeks 
ended 
26 February 
2022  
£m 
16.2

52 weeks 
ended 
27 February 
 2021 
£m

(Restated)1 
7.9

10.5
(3.7)
6.8

0.6
7.2
0.6
(1.8)
6.6
13.4
29.6

(1.9)
0.7
(1.2)

(2.6)
–
–
–
(2.6)
(3.8)
4.1

107

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukGROUP ACCOUNTS CONTINUED

CONSOLIDATED BALANCE SHEET

Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Retirement benefit surplus
Derivative financial instruments
Deferred tax assets

Current assets
Inventories
Trade and other receivables
Derivative financial instruments
Current tax asset
Cash and cash equivalents

Total assets
Current liabilities
Bank overdrafts
Provisions
Trade and other payables
Lease liability
Derivative financial instruments 
Current tax liability

Net current assets

Non-current liabilities
Bank loans
Lease liability
Derivative financial instruments
Deferred tax liabilities

Total liabilities
Net assets

Equity attributable to equity holders of the parent
Share capital
Share premium account
Own shares
Cash flow hedge reserve
Foreign currency translation reserve

Retained earnings
Total equity

1 

 Refer to change in accounting policy prior year adjustment note 32.

As at 
26 February
2022
£m

Note

As at  
27 February  
2021 
£m
(Restated)1

As at  
29 February  
2020 
£m
(Restated)1

12
13
27
29
18
20

15
16
18

25

25
22
21
27
18

17
27
18
20

23

24

113.0
58.5
1.1
37.4
5.1
11.5
226.6

87.3
533.1
1.7
1.0
43.1
666.2
892.8

–
(30.9)
(94.7)
(0.9)
(0.4)
–
(126.9)
539.3

(302.5)
(0.4)
–
(20.7)
(323.6)
(450.5)
442.3

50.9
85.0
(0.2)
5.5
1.0

300.1
442.3

128.1
60.9
3.6
25.5
–
13.6
231.7

77.7
549.0
0.4
–
94.9
722.0
953.7

(14.1)
(4.7)
(110.6)
(1.8)
(6.2)
(4.5)
(141.9)
580.1

(381.9)
(3.1)
(1.3)
(13.2)
(399.5)
(541.4)
412.3

50.9
85.0
(0.3)
–
0.4

276.3
412.3

147.2
62.6
5.6
26.3
1.3
13.8
256.8

94.9
614.4
4.0
–
161.7
875.0
1,131.8

(114.2)
(11.1)
(110.5)
(2.2)
(1.3)
(13.8)
(253.1)
621.9

(544.6)
(4.7)
(0.9)
(14.6)
(564.8)
(817.9)
313.9

31.4
11.0
(0.3)
–
3.0

268.8
313.9

The financial statements of N Brown Group plc (Registered Number 814103) were approved by the Board of Directors and authorised for issue on 
18 May 2022.

They were signed on its behalf by:

Rachel Izzard 
CFO and Executive Director

108

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCONSOLIDATED CASH FLOW STATEMENT

Net cash inflow from operating activities

Investing activities
Purchases of property, plant and equipment
Purchases of intangible assets
Net cash used in investing activities
Financing activities
Interest paid
Dividends paid
Decrease in bank loans
Principal elements of lease payments
Foreign exchange forward contracts
Proceeds on issue of share capital
Transaction costs relating to the issue of share capital
Net cash (outflow) from financing activities
Net foreign exchange difference
Net (decrease)/increase in cash and cash equivalents and bank overdraft
Cash and cash equivalents and bank overdraft at beginning of period
Cash and cash equivalents and bank overdraft at end of period

1 

 Refer to change in accounting policy prior year adjustment note 32.

RECONCILIATION OF OPERATING PROFIT TO NET CASH FLOW  
FROM OPERATING ACTIVITIES

Profit for the period
Adjustments for:

Taxation charge
Fair value adjustments to financial instruments
Net foreign exchange gain
Finance costs
Depreciation of right-of-use assets
Depreciation of property, plant and equipment
Gain on disposal of right of use assets
Impairment of intangible assets
Amortisation of intangible assets
Share option charge

Operating cash flows before movements in working capital
(Increase)/Decrease in inventories
Decrease in trade and other receivables
(Decrease)/Increase in trade and other payables
Increase/(Decrease) in provisions
Pension obligation adjustment
Cash generated by operations
Taxation paid

Net cash inflow from operating activities

1 

 Refer to change in accounting policy prior year adjustment note 32.

For the 
52 weeks 
ended 
26 February 
2022  
£m 
78.7

For the 
52 weeks 
ended  
27 February 
 2021  
£m

(Restated)1 
142.2

Note

25

(3.4)
(16.4)
(19.8)

(13.8)
–
(79.3)
(1.8)
(1.3)
–
–
(96.2)
(0.4)
(37.7)
80.8
43.1

For the 
52 weeks 
ended 
26 February 
2022  
£m 
16.2

3.0
(4.8)
0.4
13.8
1.2
4.4
(0.5)
–
32.5
0.8
67.0
(9.6)
15.9
(13.5)
26.1
(0.9)
85.0
(6.3)
78.7

(1.4)
(17.0)
(18.4)

(19.0)
–
(162.8)
(1.7)
–
99.6
(6.1)
(90.0)
(0.5)
33.3
47.5
80.8

For the 
52 weeks 
ended  
27 February 
 2021  
£m

(Restated)1 

7.9

1.3
10.0
0.8
16.6
1.6
3.3
–
1.9
34.0
0.8
78.2
17.0
64.4
0.7
(6.2)
(0.8)
153.3
(11.1)
142.2

109

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukGROUP ACCOUNTS CONTINUED

CHANGES IN LIABILITIES FROM FINANCING ACTIVITIES

Loans and borrowings
Balance at 27 February 2021 
Changes from financing cash flows
Net repayment from loans and borrowings1
Lease principal payments in the period
Lease disposals in the period
Decrease in loans and borrowings due to changes in interest rates
Decrease in loans and borrowings
Balance at 26 February 2022

52 weeks to
26 February
2022
£m

52 weeks to
27 February
2021
£m

386.8

551.5

(79.2)
(1.8)
(1.8)
(0.2)
(83.0)
303.8

(161.7)
(2.0)
–
(1.0)
(164.7)
386.8

1 

 Repayments relating to the Group’s Securitisation facility are represented net of cash receipts in respect of the customer book collections. 
The Directors consider that the net representation more accurately reflects the way the Securitisation cashflows are managed.

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

As previously reported at 29 February 2020
Prior year adjustment1
Balance at 29 February 2020 (Restated)1
Comprehensive income for the period
Profit for the period (Restated)1
Other items of comprehensive income/(loss) for the period
Total comprehensive income/(loss) for the period 
(Restated)1
Transactions with owners recorded directly in equity
Issue of shares
Share option charge
Total contributions by and distributions to owners
Balance at 27 February 2021 (Restated)1
As previously reported at 27 February 2021
Prior year adjustment1
Balance at 27 February 2021 (Restated)1
Comprehensive income for the period
Profit for the period
Other items of comprehensive loss for the period
Total comprehensive income for the period
Hedging gains & losses transferred to the cost of inventory 
purchased in the year
Transactions with owners recorded directly in equity
Issue of own shares by ESOT
Share option charge
Total contributions by and distributions to owners
Balance at 26 February 2022

1 

 Refer to change in accounting policy prior year adjustment note 32.

Share 
capital 
(note 23)  
£m
31.4
–
31.4

Share 
premium 
£m
11.0
–
11.0

Own 
shares 
(note 24) 
£m
(0.3)
–
(0.3)

Cash flow
Hedge 
reserve
£m
–
–
–

Foreign 
currency 
translation 
reserve 
£m
3.0
–
3.0

Retained 
earnings 
£m
272.4
(3.6)
268.8

–
–

–

19.5
–
19.5
50.9
50.9
–
50.9

–
–
–

–

–
–
–
50.9

–
–

–

74.0
–
74.0
85.0
85.0
–
85.0

–
–
–

–

–
–
–
85.0

–
–

–

–
–
–
(0.3)
(0.3)
–
(0.3)

–
–
–

–

0.1
–
0.1
(0.2)

–

–

–
–
–
–
–
–
–

–
6.0
6.0

(0.5)

–
–
–
5.5

–
(2.6)

(2.6)

–
–
–
0.4
0.4
–
0.4

–
0.6
0.6

–

–
–
–
1.0

7.9
(1.2)

6.7

–
0.8
0.8
276.3
280.3
(4.0)
276.3

16.2
6.8
23.0

–

–
0.8
0.8
300.1

Total 
£m
317.5
(3.6)
313.9

7.9
(3.8)

4.1

93.5
0.8
94.3
412.3
416.3
(4.0)
412.3

16.2
13.4
29.6

(0.5)

0.1
0.8
0.9
442.3

110

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS

1 GENERAL INFORMATION
N Brown Group plc is a company incorporated in the United Kingdom 
under the Companies Act 2006. The address of the registered office is 
listed in the Shareholder Information section on p157 at the end of the 
report. The nature of the Group’s operations and its principal activities 
are set out on p2.

These financial statements are presented in pounds sterling because 
that is the currency of the primary economic environment in which the 
Group operates. Foreign operations are included in accordance with 
the policies set out in note 2. The Group financial statements for the 52 
weeks ended 26 February 2022 have been prepared in accordance 
with UK adopted international accounting standards in conformity 
with the requirements of the Companies Act 2006. The Company 
has elected to prepare its parent Company financial statements in 
accordance with FRS 101 and these are presented on p149 to 156.

The Directors have a reasonable expectation that the Group has 
adequate resources to continue in operational existence for the 
foreseeable future. Accordingly, they have adopted the going concern 
basis in the preparation of these financial statements. This is explained 
further in note 2 (Going Concern section).

The accounting policies have been applied consistently in the current 
and prior period with the exception of the change in accounting policy 
following the IFRIC agenda decision published in April 2021 in relation 
to costs incurred for cloud computing configuration and implementation 
costs (see note 32). 

ADOPTION OF NEW AND REVISED STANDARDS
At the date of authorisation of these financial statements, the following 
standards and interpretations were in issue but have not been applied 
in these financial statements as they were not yet mandatory:

“Disclosure of Accounting Policies – Amendments to IAS 1 and 
IFRS Practice Statement 2”

“Definition of Accounting Estimates – Amendments to IAS 8”

“Deferred Tax related to Assets and Liabilities arising from a 
Single Transaction – Amendments to IAS 12”

The Directors do not expect that the adoption of the standards listed 
above will have a material impact on the financial statements of the 
Group in future periods.

The following accounting standards and interpretations became 
effective this financial year and have been applied for the first time in 
these financial statements: 

“Interest Rate Benchmark Reform Phase 2 (Amendments to IFRS 9, 
IAS 39, IFRS 7, IFRS 4 and IFRS 16)”

“Covid-19 Related Rent Concessions amendment to IFRS 16” 

None of these new standards and interpretations have had any 
material impact on the financial statements.

During the year the IFRS Interpretations Committee (‘IFRIC’) 
published an agenda decision on the accounting for configuration 
and customisation costs incurred when implementing Software as 
a Service (‘SaaS’) solutions. The agenda decision has resulted in a 
revision in the accounting policies of the Group, which had a material 
impact on previous year’s reported results. Further details of the prior 
year restatement can be found in note 32.

2 ACCOUNTING POLICIES

BASIS OF ACCOUNTING
The financial statements are prepared on the historical cost basis 
except that derivative financial instruments are stated at their fair value. 
The principal accounting policies adopted are set out as follows.

ACCOUNTING PERIOD
Throughout the accounts, the Directors’ Report and financial review, 
reference to 2022 means at 26 February 2022 or the 52 weeks then 
ended; reference to 2021 means at 27 February 2021 or the 52 weeks 
then ended, unless otherwise stated.

BASIS OF CONSOLIDATION
The consolidated financial statements incorporate the financial 
statements of the Company and entities controlled by the Company (its 
subsidiaries) made up to the Saturday that falls closest to 28 February 
each year. The Employee Share Ownership Trust is also made up to a 
date coterminous with the financial period of the parent Company.

Subsidiaries are entities controlled by the Group. The Group controls 
an entity when it is exposed to, or has rights to, variable returns from 
its involvement with the entity and has the ability to affect those returns 
through its power over the entity. In assessing control, the Group takes 
into consideration potential voting rights that are currently exercisable.

The acquisition date is the date on which control is transferred to 
the acquirer. The financial statements of subsidiaries are included 
in the consolidated financial statements from the date that control 
commences until the date that control ceases.

Where necessary, adjustments are made to the financial statements 
of subsidiaries to bring the accounting policies used into line with those 
used by the Group.

All intra-Group transactions, balances, income and expenses are 
eliminated on consolidation.

SECURITISATION
Where the Group securitises its own financial assets, this is achieved 
through the sale of these assets to a securitisation trust (the “Trust”), 
which is financed through the issuance of loan notes to a number 
of funders. The Trust used to hold the securitised receivables and 
funds raised by the issued loan notes is controlled by N Brown Group 
as it has been determined that the Group has power over the Trust, 
exposure to variable returns from its involvement with the Trust, and 
the ability to use its power to affect the amount of returns through its 
involvement with the Trust. As such the Trust is consolidated in the 
group accounts under IFRS 10 Consolidated Financial Statements. 
This conclusion involves no management judgement and therefore 
management consider that there is no risk over the Group’s interest 
in the Trust. The Group also retains all risk and rewards over the 
receivables and therefore continues to recognise the receivables in 
full and the amounts repayable under the securitised borrowing are 
presented as a bank loan.

111

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukPROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment is stated at cost, less accumulated 
depreciation and any provision for impairment in value.

Depreciation is charged so as to write off the cost of assets to their 
estimated residual values, based on current prices at the balance sheet 
date, over their remaining useful lives, using the straight-line method. 
No depreciation is charged on freehold land. Assets under construction 
are not depreciated but instead tested for impairment annually.

In this respect the following annual depreciation rates apply:

Land and Buildings
Freehold buildings
Leasehold property and improvements 

2%
over the period of the lease 

Fixtures & Equipment
Plant and machinery
Fixtures and fittings

between 2% and 20%
10%

The gain or loss arising on the disposal of an asset is determined as 
the difference between the sales proceeds and the carrying amount of 
the asset, or as the assets residual net book value in the case of asset 
retirements, and is recognised in the income statement.

RIGHT-OF-USE ASSETS
The Group recognises right-of-use assets at the commencement date 
of the lease (i.e. the date the underlying asset is available for use).

Right-of-use assets are measured at the amount of the initial 
measurement of the lease liability, plus any lease payments made 
prior to commencement date, initial direct costs, and estimated costs 
of restoring the underlying asset to the condition required by the lease, 
less any lease incentives received.

Unless the Group is reasonably certain to obtain ownership of the 
leased asset at the end of the lease term, the recognised right-of-use 
assets are depreciated on a straight-line basis over the shorter of its 
estimated useful life and the lease term.

NOTES TO THE GROUP ACCOUNTS CONTINUED

2 ACCOUNTING POLICIES CONTINUED 

REVENUE RECOGNITION
Product revenue consists of sales of goods as well as postage 
and packaging receipts, and is measured at the fair value of the 
consideration received or receivable and represents amounts 
receivable for goods and services provided in the normal course of 
business, net of discounts and sales-related taxes. Product revenue for 
all goods, including the ones delivered to the customers directly from 
suppliers and goods delivered to partners, is recognised in accordance 
with IFRS 15, when goods are delivered to the customer or partner and 
therefore control is transferred. 

Payment of the transaction price is due immediately when the customer 
purchases the product on the Group’s websites, or in instalments 
where goods are purchased on credit. In the case of business to 
business transactions, payment is made in accordance with the 
applicable credit terms. In regards to goods directly despatched to 
the customer from suppliers, the Group has the ability to direct the 
use of, and obtain substantially all of the benefits from the specified 
goods. More specifically, the Group is responsible for providing the 
specified goods to the customer, has inventory risk prior to these 
being transferred to the customer and has significant influence over 
the pricing of the goods, therefore it is acting as the principal in these 
arrangements. Revenue from direct despatch sales is therefore 
recognised gross.

Sales returns in the period are recognised as a deduction to revenue 
based on expected levels of returns. Provision is made for outstanding 
returns not yet made at the period end. Accumulated experience 
(including historical returns rates) is used to estimate and provide for 
such returns. The provision is recorded as a reduction in revenue with 
a corresponding entry against trade receivables. Inventory expected 
to come back as a result of returns is recorded as a reduction in cost 
of sales with a corresponding entry to increase the closing stocks. 
Postage and packaging subscription revenue is recognised over 
the length of the subscription and deferred where this relates to 
future periods.

Financial services revenue includes interest and administrative 
charges. Interest income is accrued on a time basis, by reference to 
the principal outstanding and the applicable effective interest rate. 
Effective interest rate is the rate that exactly discounts estimated future 
cash receipts through the expected life of the financial assets to that 
asset’s gross carrying amount, being its amortised cost excluding 
expected credit losses. Interest income from stage 1 and 2 trade 
receivables is recognised by applying the effective interest rate to the 
gross carrying amount of the asset; for stage 3 trade receivables, 
the effective interest rate is applied to the net carrying amount after 
deducting the allowance for expected credit losses.

Revenue from non-interest-related Financial Services income 
primarily comprises administration fees arising from missed payments 
by customers and is recognised when the associated arrears 
management activity has been performed.

112

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukINTANGIBLE ASSETS
Computer software development costs that generate economic 
benefits beyond one year are capitalised as intangible assets and 
amortised on a straight-line basis over a period of up to five years, or 
by exception over a longer period where it is expected that economic 
benefits are attributable over a longer period. The remaining useful 
life of assets is reviewed on an annual basis, or where a change in the 
business or other circumstances would trigger a revision. Assets under 
development are not amortised but instead tested for impairment 
annually. The amortisation expense on intangible assets is recognised 
in the income statement within Depreciation and Amortisation.

Expenditure on research activities is recognised as an expense in the 
period in which it is incurred. An internally generated intangible asset 
arising from development activities is recognised if, and only if, all of the 
following conditions have been met:

It is technically feasible to complete the intangible asset so that it will be 
available for use or sale;

The Group intends to complete the intangible asset and use or sell it;

The Group has the ability to use or sell the intangible asset;

The asset will generate future economic benefits; 

Adequate technical, financial and other resource is available to 
complete the development of the asset; and

The Group can reliably measure the expenditure attributable to the 
intangible asset during its development. 

The cost of an internally generated intangible asset comprises all 
directly attributable costs necessary to develop and prepare the asset 
to be capable of operating in the manner intended by the Group. 

Software as a service (“SAAS”) contract costs are expensed to the 
Income Statement over the life of the contract. For SAAS and cloud 
based technology, assessment is made as to whether the Group 
controls the software or whether the software is controlled by the third 
party provider. Where the Group does not control the software, any 
configuration and customisation costs are expensed. Costs incurred on 
the Group’s existing assets and infrastructure are capitalised only when 
they are determined to give rise to separable assets or substantially 
improved processes or systems to which the Group controls. 

Capitalised development expenditure is stated at cost less accumulated 
amortisation and less accumulated impairment losses.

Legally protected or otherwise separable trade names acquired as part 
of a business combination are capitalised at fair value on acquisition 
and are assumed to have an indefinite useful life. Intangible assets with 
indefinite lives are not amortised, but are subject to annual impairment 
tests. The indefinite life assessment is also reviewed annually to 
determine whether this continues to be supportable.

IMPAIRMENT OF TANGIBLE AND INTANGIBLE ASSETS
At each balance sheet date, the Group reviews the carrying value 
of its tangible and intangible assets (including right-of-use assets) 
to determine whether there is any indication that those assets 
have suffered an impairment loss. If any such indication exists, the 
recoverable amount of the asset is estimated in order to determine 
the extent of the impairment loss (if any). Where the asset does not 
generate cash flows that are independent from other assets, the Group 
estimates the recoverable amount of the cash-generating unit to which 
the asset belongs. For intangible assets that have indefinite useful 
lives or that are not yet available for use, the recoverable amount is 
estimated each year at the same time.

Recoverable amount is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the estimated future cash flows 
are discounted to their present value using a discount rate that reflects 
current market assessments of the time value of money and the risks 
specific to the asset (or cash-generating unit) for which the estimates 
of future cash flows have not been adjusted. If the recoverable amount 
of an asset (or cash-generating unit) is estimated to be less than its 
carrying amount, the carrying amount of the asset (cash-generating 
unit) is reduced to its recoverable amount.

An impairment loss is recognised as an expense immediately.

INVENTORIES
Inventories have been valued at the lower of cost and net realisable 
value. Cost of inventories comprises of direct materials calculated 
on a first-in-first-out basis and those overheads that have been 
incurred in bringing inventories to their present location and condition. 
Where materials are purchased in a foreign currency and the purchase 
of such materials has been designated in a hedge relationship as a 
highly probable transaction, the cost of inventories includes the transfer 
of the gains and losses on the hedging instruments since the date of 
designation in a hedge relationship, through the application of a basis 
adjustment to the cost of inventory.

Provision is made based on management’s estimates of future 
disposal strategies.

Net realisable value means estimated selling price less all costs to 
be incurred in marketing, selling and distribution.

Stock in transit is recognised where control of the goods has 
transferred to the Group, following the transfer of the risks and 
rewards associated with the goods.

TAXATION
The tax expense represents the sum of the tax currently payable 
and deferred tax.

The tax currently payable is based on taxable profit for the year. 
Taxable profit differs from net profit as reported in the income statement 
because it excludes items of income or expense that are taxable or 
deductible in other years and it further excludes items that are never 
taxable or deductible. The Group’s liability for current tax is calculated 
using tax rates that have been enacted or substantively enacted by the 
balance sheet date.

113

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFINANCIAL INSTRUMENTS
Financial assets and financial liabilities are recognised on the Group’s 
balance sheet when the Group becomes a party to the contractual 
provisions of the instrument.

FINANCIAL INSTRUMENTS – CLASSIFICATION  
– FINANCIAL ASSETS
IFRS 9 contains a classification and measurement approach for 
financial assets that reflects the business model in which assets are 
managed and their cash flow characteristics.

IFRS 9 contains three principal classification categories for financial 
assets: measured at amortised cost; fair value through other 
comprehensive income (“FVOCI”); and fair value through profit and 
loss (“FVTPL”). The Group has determined that all of the trade and 
other receivables are classified as amortised cost, as a financial asset 
is measured at amortised cost if both the following conditions are met 
and it has not been designated as at FVTPL:

All such assets are held within a business model whose objective is to 
hold the asset to collect its contractual cash flows; and

The contractual terms of all such assets give rise to cash flows on 
specified dates that represent payments of solely principal and interest 
on the outstanding principal amount.

The Group makes an assessment of the objective of the business 
model in which a financial asset is held at a portfolio level because 
this best reflects the way the business is managed and information is 
provided to management.

The information considered includes:

The stated policies and objectives for the portfolio and the operation 
of those policies in practice. These include whether management’s 
strategy focuses on earning contractual interest income or realising 
cash flows from the sale of assets;

How the performance of the portfolio is evaluated and reported to the 
Group’s management;

The risks that affect the performance of the business model and how 
those risks are managed;

How managers of the business are compensated; and

The frequency, volume and timing of sales of financial assets in prior 
periods, the reasons for such sales and expectations about future 
sales activity.

For the purpose of this assessment “principal” is defined as the fair 
value of the financial asset on initial recognition. Interest is defined as 
the consideration for the time value of money and for the credit risk 
associated with the principal amount outstanding during a particular 
period of time and for other basic lending risks and costs (e.g. 
liquidity risk and administration costs), as well as a profit margin.

NOTES TO THE GROUP ACCOUNTS CONTINUED

2 ACCOUNTING POLICIES CONTINUED 
Deferred tax is the tax expected to be payable or recoverable on 
differences between the carrying amounts of assets and liabilities in 
the financial statements and the corresponding tax bases used in the 
computation of taxable profit, and is accounted for using the balance 
sheet liability method.

Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the 
extent that it is probable that taxable profits will be available against 
which deductible temporary differences can be utilised. Such assets 
and liabilities are not recognised if the temporary difference arises 
from goodwill or from the initial recognition (other than in a business 
combination) of other assets and liabilities in a transaction that affects 
neither the tax profit nor the accounting profit.

Deferred tax is calculated at the tax rates that are expected to apply 
in the period when the liability is settled or the asset is realised.

FOREIGN CURRENCIES
The individual financial statements of each Group company are 
presented in the currency of the primary economic environment in 
which it operates (its functional currency). For the purpose of the 
consolidated financial statements, the results and financial position 
of each Group company are expressed in pounds sterling, the 
presentation currency for the consolidated financial statements.

In preparing the financial statements of the individual companies, 
transactions in currencies other than the entity’s functional currency 
(foreign currencies) are recorded at the rates of exchange prevailing 
on the dates of the transactions. At each balance sheet date, monetary 
assets and liabilities that are denominated in foreign currencies are 
retranslated at the rates prevailing on the balance sheet date. Non-
monetary items carried at fair value that are denominated in foreign 
currencies are translated at the rates prevailing at the date when the fair 
value was determined. Non-monetary items that are measured in terms 
of historical cost in a foreign currency are not retranslated.

Exchange differences arising on the settlement of monetary items, 
and on the retranslation of monetary items, are included in profit or 
loss for the period. Exchange differences arising on the retranslation 
of non-monetary items carried at fair value are included in profit or loss 
for the period except for differences arising on the retranslation of non-
monetary items in respect of which gains and losses are recognised 
directly in equity. For such non-monetary items, any exchange 
component of that gain or loss is also recognised directly in equity.

In order to hedge its exposure to certain foreign exchange risks, the 
Group may enter into forward contracts and options (see below for 
details of the Group’s accounting policies in respect of such derivative 
financial instruments).

For the purpose of presenting consolidated financial statements, the 
assets and liabilities of the Group’s foreign operations are translated 
at exchange rates prevailing on the balance sheet date. Income and 
expense items are translated at the average exchange rates for 
the period, unless exchange rates fluctuate significantly during that 
period, in which case the exchange rates at the date of transactions 
are used. Exchange differences arising, if any, are classified as equity 
and transferred to the Group’s translation reserve. Such translation 
differences are recognised as income or as expenses in the period in 
which the operation is disposed of.

114

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukIn assessing whether the contractual cash flows are solely payments 
of principal and interest the Group considers the contractual terms of 
the instrument. This includes assessing whether the financial asset 
contains a contractual term that could change the timing or amount 
of contractual cash flows such that it would not meet this condition. 
In making this assessment the Group considers:

Contingent events that would change the amount or timing of cash 
flows; and

Terms that may adjust the contractual coupon rate.

IFRS 9 contains two classification categories for financial liabilities: 
measured at amortised cost or FVTPL. All of the Group’s financial 
liabilities other than derivative liabilities are measured at amortised cost.

FINANCIAL INSTRUMENTS – RECOGNITION 
AND MEASUREMENT
Financial assets and financial liabilities are recognised on the Group’s 
balance sheet when the Group becomes a party to the contractual 
provisions of the instrument.

All financial assets are recognised and derecognised on a trade date 
where the purchase or sale of a financial asset is under a contract 
whose terms require delivery of the financial asset within the timeframe 
established by the market concerned. 

A financial asset is derecognised primarily when:

The rights to receive cash flows from the asset have expired; 

The Group has transferred its rights to receive cash flows from the 
asset and has transferred substantially all the risks and rewards of 
ownership, including through debt sales; and

The Group has taken actions not to pursue collection, for example in 
instances of bankruptcy or individual voluntary arrangement. 

The Group derecognises financial liabilities when, and only when, the 
Group’s obligations are discharged, cancelled or they expire.

Financial assets and financial liabilities are initially measured at fair 
value. Transaction costs that are directly attributable to the acquisition 
or issue of financial assets and financial liabilities are added to or 
deducted from the fair value of the financial assets or financial liabilities 
as appropriate on initial recognition.

Financial assets classified as amortised cost are subsequently 
measured using the effective interest method, less any impairment. 
Financial liabilities classified as amortised cost are subsequently 
measured using the effective interest method, with interest expense 
recognised on an effective yield basis. The effective interest rate 
method is a method of calculating amortised cost and of allocating 
interest expense over the relevant period. The effective interest rate 
is the rate that exactly discounts estimated future cash flows through 
the expected life of the financial instrument, or, where appropriate, a 
shorter period, to the net carrying amount on initial recognition.

Financial instruments held at fair value through profit or loss relate 
entirely to derivative contracts. As noted below, these instruments are 
carried in the balance sheet at their fair value with changes in the fair 
value recognised in the income statement as they arise, or in equity 
where designated in a hedging relationship.

IMPAIRMENT – FINANCIAL SERVICES AND 
CONTRACT ASSETS
The Group recognises an allowance for expected credit losses 
(“ECLs”) for customer and other receivables. IFRS 9 requires an 
impairment provision to be recognised on origination of a customer 
advance, based on its ECL. Customer receivables relate to trade 
receivables included in the Group balance sheet.

Additional ECL provisions that are recognised in the Consolidated 
Income Statement are presented as “Impairment losses on 
customer receivables”. The Group recognises proceeds related to 
the sale of defaulted accounts as a remeasurement in the ECLs of 
these receivables.

As the Group has determined there is a significant financing 
component, the ECL model introduces the concept of staging.

Stage 1 – includes new originated assets, and assets which do not 
demonstrate any significant increase in credit risk (SICR).

Stage 2 – assets which have demonstrated a significant increase in 
credit risk since origination.

Stage 3 – assets which are credit impaired (e.g. defaulted or accounts 
in forbearance).

Under IFRS 9, loss allowances are measured on either of the 
following bases:

12-month ECLs: these are ECLs that result from possible default events 
within the 12 months after the reporting date; and

Lifetime ECLs: these are ECLs that result from all possible default 
events over the expected life of a financial instrument.

12-month ECLs are calculated for assets in Stage 1 and lifetime ECLs 
are calculated for assets in Stages 2 and 3.

ECL is the product of the Probability of Default (“PD”), exposure at 
default (“EAD”) and Loss Given Default (“LGD”), discounted at the 
current effective interest rate (“EIR”). In accordance with IFRS 9, the 
current EIR is used as the discount rate because all trade receivables 
have a variable interest rate. The PD is an estimate of the likelihood 
of default over 12 months (stage 1) or the expected lifetime of the debt 
(stage 2). It is 100% for balances within stage 3. The calculation of PDs 
is based on statistical models that utilise internal data, adjusted to take 
into account estimates of future conditions.

The EAD is set as the balance outstanding at the reporting date 
because receivables arising from future sales are not incorporated into 
the ECL calculation as explained below.

The LGD is an estimate of the loss arising on default, including an 
estimation of recoveries based on the Group’s history of recovery rates 
from debt sales and expectations of how these are expected to change 
in the future. Recoveries exclude estimated future proceeds from VAT 
Bad Debt Relief. Instead VAT Bad Debt relief is recognised within the 
net VAT creditor in Other creditors at the point at which the receivable 
balance meets the agreed criteria with HMRC for VAT Bad Debt Relief 
to apply, generally being that a debt is over 180 days past due.

IFRS 9 ordinarily requires an entity to not only consider a loan, but 
also the undrawn commitment when calculating the ECL, where the 
exposure to credit risk cannot be limited by the ability to cancel or 
demand repayment. However, the guidance in IFRS 9 excludes from 
its scope a sales commitment, being the rights and obligations from the 
delivery of goods as a result of a contract with a customer within the 
scope of IFRS 15. Thus, a sales commitment is not considered to be a 
financial instrument, and therefore the impairment requirements are not 
applied by the Group until delivery has occurred and a receivable has 
been recognised, at which point the 12-month ECL will be recognised 
in line with the above.

115

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe macro-economic measures used are changes in unemployment 
and real wage earnings and are disclosed in more detail in note 19. 
A significant portion of the Group’s customers are not currently in 
employment and therefore this segment of customers do not have 
a significant correlation to these or any other readily determinable 
economic indicators.

The future macro-economic scenario assumptions are reviewed at 
each reporting date and updated accordingly.

CASH AND CASH EQUIVALENTS
Cash and cash equivalents comprise cash on hand and demand 
deposits, less bank overdrafts where a right to offset exists.

FINANCIAL LIABILITIES
Financial liabilities are classified according to the substance of the 
contractual arrangements entered into.

TRADE AND OTHER PAYABLES
Trade and other payables are recognised initially at fair value, are not 
interest bearing and are subsequently measured at amortised cost.

EQUITY INSTRUMENTS
Equity instruments issued by the Company are recorded at the 
proceeds received, net of direct issue costs.

DERIVATIVE FINANCIAL INSTRUMENTS
The Group’s activities expose it to market risks of changes in foreign 
currency exchange rates relating to the purchase of overseas sourced 
products, and interest rates relating to the Group’s floating rate debt. 
The Group uses foreign exchange derivatives (forward contracts 
and options) and interest rate derivatives (swaps and caps) where 
appropriate to hedge these exposures. In accordance with its Treasury 
Policy, the Group does not use derivative financial instruments for 
speculative purposes.

The use of financial derivatives is governed by the Group’s policies 
approved by the Board of Directors, which provide written principles on 
the use of financial derivatives.

Derivatives are initially recognised at fair value on the date a derivative 
contract is entered into, and they are subsequently remeasured to their 
fair value at each reporting period. The accounting for subsequent 
changes in the fair value depends on whether the derivative is 
designated as a hedging instrument. The Group hedges the risk 
associated with highly probable forecast transactions for the purchase 
of inventory, and the risk associated with its finance costs linked to 
variable reference rates. 

At inception of the hedge relationship, the Group documents the 
economic relationship between hedging instruments and hedged 
items, its risk management objective and strategy for undertaking 
hedge transactions. The fair value of derivative financial instruments 
designated in hedge relationships are disclosed in note 18. 

NOTES TO THE GROUP ACCOUNTS CONTINUED

2 ACCOUNTING POLICIES CONTINUED 

SIGNIFICANT INCREASE IN CREDIT RISK
A financial asset will be considered to have experienced a SICR since 
origination where there has been a significant increase in the lifetime 
PD of the asset.

Changes in behavioural risk scores (which comprise both internal data 
and credit bureau data) are used to assess whether there has been a 
significant increase in lifetime PD. 

The change in behavioural risk score for which the SICR threshold is 
set is based on applicable back tested data that reflects the current risk 
to our credit customers.

Where the change in risk score since origination exceeds the threshold, 
the asset will be deemed to have experienced a significant increase 
in credit risk. The credit risk of a financial asset may improve such that 
when this threshold is no longer exceeded, it is no longer considered to 
have experienced SICR and would move back to stage 1.

IFRS 9 requires a backstop to be applied whereby a receivable 
that is over a certain number of days past due (30 days or more) is 
automatically considered to have experienced SICR. Days past due are 
determined by counting the number of days since the earliest elapsed 
payment due date in respect of which the minimum payment has not 
been received.

DEFINITION OF DEFAULT
At each reporting date, the Group assesses whether financial assets 
carried at amortised cost are in default (stage 3).

Evidence that a financial asset is in default includes the following 
observable data:

The account has been placed on a payment arrangement (as part of 
forbearance measures);

Notification of bereavement has been received; or

The receivable is 56 days or more days past due for new customers 
and 84 days past due for established customers.

DEFINITION OF WRITE OFF
Financial assets are written off when; there is no reasonable 
expectation of recovery, where enforcement activity is uneconomical, 
where the customer is deceased, or where it is not aligned to the 
Group’s recovery strategy. Any recoveries received following the sale of 
debts to third parties accrue to the third party purchaser, as the risk and 
rewards of ownership have been transferred. Where debt has not been 
sold but has been written off, recoveries received are recognised in the 
income statement.

INCORPORATION OF FORWARD-LOOKING DATA
The Group incorporates forward looking information into its 
measurement of expected credit loss. Separate macro-economic 
provisions are recognised to reflect the expected impact of future 
economic events on a customer’s ability to make repayments and 
the losses incurred given default, in addition to the core impairment 
provisions already recognised. This is achieved through engagement 
of external expert advisors to devise a central, downside and upside of 
potential economic scenarios and modelling expected credit losses for 
each scenario. Management uses the outputs from each scenario to 
apply a weighting of 40% central, 30% upside and 30% downside, to 
estimate the likelihood of each scenario occurring to derive a probability 
weighted estimate of expected credit loss.

116

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe effective portion of changes in the fair value of derivatives that 
are designated and qualify as cash flow hedges is recognised in the 
cash flow hedge reserve within equity. Any gain or loss relating to 
hedge ineffectiveness is recognised immediately in profit and loss. 
Amounts accumulated in equity are reclassified in the periods when the 
hedged item affects profit or loss, as follows:

Contingent assets are possible assets that arise from past events 
and whose existence will be confirmed only by the occurrence or 
non-occurrence of one or more uncertain future events not wholly 
within the control of the entity. Contingent assets are not recognised 
but information about them is disclosed where an inflow of economic 
benefits is probable.

Where the hedged item results in the recognition of a non-financial 
asset, such as the purchase of inventory, the hedging gains and losses 
are included within the initial cost of the asset. The deferred amounts 
are ultimately recognised in profit or loss as the hedged item affects 
profit or loss, through the cost of sales. 

The gain or loss relating to the effective portion of the interest rate 
swaps hedging variable rate borrowings is recognised in profit or loss 
within the finance cost at the same time as the interest expense on the 
hedged borrowings.

Changes in the fair value of any derivative instrument which is not 
designated in a hedge accounting relationship are recognised 
immediately in profit or loss. Foreign currency and interest rate 
derivative fair values represent the estimated amount that the Group 
would receive or pay to terminate the derivative at the balance sheet 
date based on prevailing foreign currency and interest rates.

PROVISIONS
The Group recognises a provision for a present obligation (legal or 
constructive) resulting from a past event when it is more likely than 
not that it will be required to transfer economic benefits to settle the 
obligation and the amount of the obligation can be estimated reliably. 
In the cases where the amount of the obligation cannot be estimated 
reliably, no provision is made. Provisions are recognised at the value 
of management’s best estimate of the expenditure required to settle 
the obligation at the reporting date. Where a single obligation is being 
measured management determines the most likely outcome when 
estimating the provision.

LEASE LIABILITIES
At inception of a contract, the Group assesses whether a contract is, 
or contains a lease. A contract is, or contains a lease if the contract 
conveys the right to control the use of an identified asset for a period 
of time in exchange for consideration. Lease terms are negotiated 
on an individual basis and contain a wide range of different terms 
and conditions. The lease agreements do not impose any covenants 
other than the security interests in the leased assets that are held by 
the lessor.

Where the Group is a lessee, it recognises a right-of-use asset and 
a corresponding lease liability, measured at the present value of 
remaining cash flows on the lease. Lease liabilities include the net 
present value of fixed payments less any lease incentives receivable. 
There are no residual value guarantees or purchase options present 
in any contracts entered by the Group. The lease payments are 
discounted using the Group’s incremental borrowing rate at transition or 
at the lease start date for leases entered into after transition, calculated 
by applying a weighting to all recent third-party financing.

Lease payments are allocated between principal and finance cost. 
The finance cost is charged to profit or loss over the lease period so as 
to produce a constant periodic rate of interest on the remaining balance 
of the liability for each period. The lease liability is subsequently 
measured at the amortised cost using the effective interest rate 
method. When the lease liability is remeasured, a corresponding 
adjustment is made to the carrying amount of the right-of-use asset, 
or is recorded in the income statement if the carrying amount of the 
right-of-use asset has been reduced to nil.

A provision is made for customer remediation when the Group has 
established that a present obligation exists in respect of Financial 
Services products sold in the past. A provision is made for restructuring 
costs, including the costs of redundancy, when the Group has a 
constructive obligation. A constructive obligation exists when the Group 
has approved a detailed formal restructuring plan, and the restructuring 
has either commenced or has been announced publicly.

Extension and termination options are not currently included in 
measurement of any of the leases across the Group, as all options 
present in the contracts have been exercised in the past. Any new 
leases or renegotiated leases which the Group enters into in future 
containing an extension or termination option will be considered when 
determining the lease length with reference to management intention 
and historic action.

If the Group has a contract that is onerous, it recognises the present 
obligation under the contract as a provision, other than rental costs 
offset against the right-of-use asset under IFRS 16. An onerous 
contract is one where the unavoidable costs of meeting the Group’s 
contractual obligations exceed the expected economic benefits.

CONTINGENT LIABILITIES AND ASSETS
Contingent liabilities are possible obligations arising from past 
events, whose existence will be confirmed only by uncertain future 
events, or present obligations arising from past events that are not 
recognised because either an outflow of economic benefits is not 
probable or the amount of the obligation cannot be reliably measured. 
Contingent liabilities are not recognised but information about them is 
disclosed unless the possibility of any outflow of economic benefits in 
settlement is remote.

The Group applies the recognition exemption in IFRS 16 for leases with 
a term not exceeding 12 months and low value leases. For these leases 
the lease payments are recognised as an expense on a straight-line 
basis over the lease term.

SHARE-BASED PAYMENTS
The Group issues equity-settled share-based payments to certain 
employees. Equity-settled share-based payments are measured at fair 
value at the date of grant. The fair value determined at the grant date of 
the equity-settled share-based payments is expensed on a straight-line 
basis over the vesting period, based on the Group’s estimate of shares 
that will eventually vest. This is recognised as an employee expense 
with a corresponding increase in equity. Fair value is measured using 
the Monte Carlo method for incentive awards subject to a market-based 
performance condition and by use of a Black–Scholes model for all 
others. For share-based payment awards with non-vesting conditions, 
the grant date fair value of the share-based payment is measured to 
reflect such conditions and there is no true-up for differences between 
expected and actual outcomes.

117

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

2 ACCOUNTING POLICIES CONTINUED 

OWN SHARES HELD BY ESOT
Transactions of the Group sponsored Employee Share Ownership 
Trust (“ESOT”) are included in the Group financial statements. 
The trust’s purchases and sales of shares in the Company are debited 
and credited directly to equity.

RETIREMENT BENEFIT COSTS
Payments to defined contribution retirement benefit schemes are 
charged as an expense as they fall due.

For defined benefit retirement benefit schemes, the cost of providing 
benefits is determined using the Projected Unit Credit Method, with 
actuarial valuations being carried out at the end of each reporting 
period. Remeasurement comprising actuarial gains and losses, the 
effect of the asset ceiling (if applicable) and the return on scheme 
assets (excluding interest) are recognised immediately in the balance 
sheet with a charge or credit to the statement of comprehensive income 
in the period in which they occur. Remeasurement recorded in the 
statement of comprehensive income is not recycled. Past service cost 
is recognised in profit or loss in the period of scheme amendment. 
Net interest is calculated by applying a discount rate to the net defined 
benefit liability or asset.

Defined benefit costs are split into three categories:

Current service cost, past service cost and gains and losses on 
curtailments and settlements;

SUPPLIER FINANCING ARRANGEMENTS
The Group has a supplier financing scheme as part of its normal 
course of business. This scheme is based around the principle of 
reverse factoring whereby the banks purchase from the suppliers 
approved trade debts owed by the Group, with the principal purpose 
being to provide the supplier with earlier access to liquidity. Access to 
the supplier finance scheme is by mutual agreement between the 
bank and supplier, where the supplier wishes to be paid faster than 
standard Group payment terms, the Group is not party to this contract. 
The scheme has no cost to the Group as the fees are paid by the 
supplier directly to the banks. The banks have no special seniority of 
claim to the Group upon liquidation and would be treated the same 
as any other trade payable. From the Group’s perspective, the invoice 
payment due date remains unchanged and the payment terms of 
suppliers participating in the supplier financing arrangement are similar 
to those suppliers that are not participating. As the scheme does 
not change the characteristics of the trade payable, and the Group’s 
obligation is not legally extinguished until the bank is repaid, the Group 
continues to recognise these liabilities as trade payables.

GOVERNMENT GRANTS
Grants from the government are recognised at their fair value where 
there is a reasonable assurance that the grant will be received and 
the Group will comply with all attached conditions. Government grants 
relating to costs are recognised in profit and loss when they become 
receivable to match them with the already incurred staff costs with 
which they are intended to compensate.

Net interest expense or income; and 

Remeasurement.

The Group presents the first two components of defined benefit 
costs within operating expenses. Curtailment gains and losses are 
also accounted for as a past service cost within operating expenses. 
Net interest expense or income is recognised within finance costs.

The retirement benefit asset recognised in the balance sheet 
represents the fair value of scheme assets as reduced by the present 
value of the defined benefit obligation. Any asset resulting from 
this calculation is recognised in full as the Group considers it has 
unconditional right to any surplus after all members’ benefits have 
been settled.

SUPPLIER REBATES
The Group enters into rebate arrangements with suppliers. Rebates are 
calculated annually based on agreements in place, which stipulate an 
agreed percentage of purchase be granted as a rebate. Rebates are 
recorded in the Income statement once agreed with suppliers, with 
amounts receivable recorded in accrued income on the balance sheet.

EXCEPTIONAL ITEMS
Exceptional items are items of income and expenditure which are one 
off in nature and material to the current financial year or represent 
true ups to items presented as exceptional in prior periods. These are 
presented separately in the Consolidated Income Statement, as the 
Directors believe that this presentation helps to avoid distortion of 
underlying performance.

GOING CONCERN
After reviewing the Group’s forecasts and risk assessments, the 
Directors have formed a judgement at the time of approving the 
financial statements, that there is a reasonable expectation that the 
Group and the Company have adequate resources to continue in 
operational existence for the 12 months from the date of signing this 
Annual Report & Accounts. For this reason, the Directors continue to 
adopt the going concern basis in preparing the financial statements. 

In arriving at their conclusion, the Directors considered the following:

a)  the Group’s cash flow forecasts and revenue projections for the 
12 months from the date of signing these results (the “Base Case”), 
reflecting, amongst other things the following assumptions:

The business continues to be fully operational in the event of any 
potential further developments associated with the Covid-19 pandemic, 
as has been the case since the outset;

Product gross margin growth is expected year on year and will be 
achieved through changes to product mix and, planned price increases. 
It is recognised that we will continue to face a highly promotional retail 
market, inflationary pressures and industry wide increases in freight 
rates and supply chain challenges;

Financial Services revenue reduces marginally as the average size 
of the loan book is smaller as a function of lower product sales during 
the pandemic;

FS gross margin reduces as the abnormally low levels of arrears and 
write offs stabilise following the end of Covid-19 government support 
and the customer expected credit loss behaviour experiences a level 
of stress from the inflationary pressures on our customers; and

Increases to operating costs reflecting inflationary cost base pressures 
and the continuation of strategic above the line brand investment, net of 
mitigating actions. 

118

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukb)  the impact on trading performance of severe but plausible downside 
scenarios (the “Downside Case”), including:

Adverse macroeconomic conditions impacting customer behaviour;

Current inflationary pressures, supply chain pressures and unusually 
high freight rates having a more material impact on gross margin than 
the base case;

Covid-19 related absences requiring the use of contractors to fill 
staff shortages;

Business interruptions reducing product revenue, for example from a 
denial of service caused by a cyber-attack, or, delivery delays caused 
by driver shortages;

Exceptional cash outflow higher than the accounting provisions with 
regards to the ongoing legal claim with Allianz.

The Downside case also includes additional sensitivities to product 
revenue, customer bad debt write off, customer account payment 
collection rates and the cost base.

The Downside case represents the compounded impact of all the 
scenarios with the sensitivities layered on top. Material total accessible 
liquidity headroom exists of greater than £100m throughout the 
Downside assessment.

c)  the committed facilities available to the Group and the covenants 
thereon. Details of the Group’s committed facilities are set out in note 
17, the main components of which are:

A £400m securitisation facility committed until December 2024, 
drawings on which are linked to prevailing levels of eligible receivables 
(£305.5m drawn against an accessible £365.6m based on the 
maximum of eligible customer receivables at 26 February 2022);

An RCF of £100m committed until December 2023, which is fully 
undrawn; and

An overdraft facility of £12.5m which is subject to an annual review 
every July (undrawn as at date of signing of these accounts).

d)  that there are no forecast breaches of any covenants in either 
the Base Case or Downside Case. Material headroom exists within 
the banking covenants and EBITDA within the base case and the 
downside. EBITDA would have to more than halve against the 
downside in FY23 to breach conditions.

e)  the Group’s robust policy towards liquidity and cash flow 
management. As at 30 April 2022, the Group had cash of £31.8m, 
net of restricted cash of £3.6m and undrawn secured facilities of 
£69.3m. In addition, the Group had £112.5m of unsecured facilities 
that were not drawn. This gives rise to total accessible liquidity (“TAL”) 
of £210.0m (FY22: £212.1m).

f)  the Group’s clear capital allocation policy that prioritises meeting its’ 
liabilities for day to day operations of the business over investment in 
delivering the strategy or distributions to shareholders.

g)  the Group management’s ability to successfully manage the 
principal risks and uncertainties outlined on p32 to 37 during 
periods of uncertain economic outlook and challenging macro-
economic conditions.

CRITICAL JUDGEMENTS AND KEY SOURCES OF 
ESTIMATION UNCERTAINTY
The significant judgements made by management in applying the 
Group’s accounting policies and the key sources of estimation 
uncertainty in these financial statements, which together are deemed 
critical to the Group’s results and financial position, are as follows:

IMPAIRMENT OF CUSTOMER RECEIVABLES

CRITICAL JUDGEMENT AND ESTIMATION UNCERTAINTY
The allowance for expected credit losses for trade receivables involves 
several areas of judgement, including estimating forward-looking 
modelled parameters (Probability of Default (“PD”), Loss of Given 
Default (“LGD”) and Exposure At Default (“EAD”)), developing a 
range of unbiased future economic scenarios, estimating expected 
lives and assessing significant increases in credit risk, based on the 
Group’s experience of managing credit risk. Key assumptions within the 
IFRS9 model are covered in pages 115 to 116.

Key judgements involved in the determination of expected credit 
loss are:

Determining which receivables have suffered from a significant 
increase in credit risk; 

Determining the appropriate PD to apply to the receivables;

Determining the recovery price of any receivables sold to third parties; 
and 

Determining the impact of forward looking macroeconomic 
uncertainties on ECL including cost of living increases.

Where these key judgements result in a post model adjustment, 
these are disclosed in note 19. 

The change in behavioural risk score for which the SICR threshold is 
set is based on applicable back tested data that reflects the current risk 
to our credit customers.

Where the change in risk score since origination exceeds the threshold, 
the asset will be deemed to have experienced a significant increase in 
credit risk.

Due to the Financial Services debtor book starting FY22 at artificially 
high-performance levels, in management’s judgement, the most 
appropriate time period to evaluate probability of default is to reflect 
observed default rates as at the end of FY22, omitting pandemic 
impacted performance. This is considered to provide a more 
representative view of defaults.

Once collection strategies are no longer appropriate or effective, 
management typically sell customer receivables to third parties. 
Therefore the estimated sales price for these balances is a key 
judgement. The expected recovery through debt sales built into the 
year end ECL reflects an average of prices achieved over the previous 
2 years.

Significant uncertainty exists over the forward looking view on inflation 
(CPI) and subsequent impacts on real wages. In managements view, 
the full impact of these have yet to materialise. A post model adjustment 
has been applied to reflect a deterioration in customer defaults as 
inflationary pressures build. 

119

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

2 ACCOUNTING POLICIES CONTINUED 

SENSITIVITIES OF ESTIMATION UNCERTAINTIES
To indicate the level of estimation uncertainty, the impact on the ECL of 
applying different model parameters are shown below:

The recoverable amount is sensitive to the discount rate used as 
well as the expected future cash flows. The key assumptions used to 
determine the recoverable amount for the Group’s non-financial assets, 
including a sensitivity analysis, are disclosed and further explained in 
note 12.

A 10% increase or decrease in PDs would lead to a £2.2m 
(2021: £1.5m) increase or decrease in the ECL;

ALLIANZ LITIGATION

CRITICAL JUDGEMENT AND ESTIMATION UNCERTAINTY
During the current year, the group has recorded a charge in the year 
for legal costs of £1.8m and a provision of £28.0m, in relation to the 
ongoing legal dispute with Allianz Insurance plc, as an estimate for 
accounting purposes of the potential costs of settlement or award and 
future legal costs. 

The Group is of the view that, should the matter proceed to trial, which 
is currently listed to commence in June 2023, the Court will determine 
the outcome on a net basis taking into account the merits of the parties’ 
claims and counterclaims, and the liabilities already borne by them. 
The Group is also of the view that the net basis would apply in any 
negotiated settlement. Accordingly, the Group’s assessment of the 
present obligation has been determined on a net basis. 

Given the nature of the issues in dispute, the Court will have 
considerable discretion in reaching its conclusions relating to, amongst 
other things, which sums should be brought into account and what 
proportions of the liabilities each party should have to bear. Accordingly, 
the range of potential outcomes, in either direction, could be many 
times materiality and involves a significant level of estimation. 

Our accounting estimate is based upon the assumption that the parties 
reach a settlement within FY23, however if the matter progresses to 
trial any cashflows resulting from the claim and/or counterclaim may not 
arise until FY24. 

Details on the background to the dispute and the basis of the provision 
established in the year are set out in note 22. 

DEFINED BENEFIT PLAN

ESTIMATION UNCERTAINTY
The cost of the defined benefit pension plan and the present value 
of the pension obligation are determined using actuarial valuations. 
An actuarial valuation involves making various assumptions that 
may differ from actual developments in the future. These include 
the determination of the discount rate, future salary increases, 
mortality rates and future pension increases. Due to the complexities 
involved in the valuation and its long-term nature, a defined benefit 
obligation is highly sensitive to changes in these assumptions. 
Sensitivities performed on key assumptions are discussed in note 29. 
All assumptions are reviewed at each reporting date.

An increase or decrease in peak CPI of 1 percentage point would lead 
to a £1.3m increase or £1m decrease to the ECL respectively, which 
reflects the non-linear impacts of economic forecasts to ECL.

SOFTWARE AND DEVELOPMENT COSTS

CRITICAL JUDGEMENT
Included within intangible assets are significant software and 
development project costs in respect of the Group’s technological 
development programme. Included in the year are development 
costs for the production of new or substantially improved 
processes or systems; development of the new website and other 
internal development of software and technology infrastructure. 
Initial capitalisation of costs is based on management’s judgement that 
technological feasibility is confirmed, the project will be successfully 
completed and that future economic benefits are expected to be 
generated by the project. If these criteria are not subsequently met, 
the asset would be subject to a future impairment charge which would 
impact the Group’s results.

During the year the Group has reviewed its accounting policies in line 
with the IFRIC guidance in regards to the treatment of configuration, 
customisation and implementation costs associated with Software 
as a Service (“SaaS”) contracts. As a result the Group has revisited 
spend incurred in previous financial years to align with IFRIC guidance, 
resulting in a change in accounting policy prior year adjustment as 
detailed in note 32. Significant judgement is required in determining 
whether the Group has control over the software, and if not whether 
any spend incurred in the implementation of the software results in 
the creation of an asset in its own right which the Group controls and 
satisfies the criteria of IAS 38.

ESTIMATION UNCERTAINTY
The estimated useful lives and residual values are based on 
management’s best estimate of the period the asset will be able to 
generate economic benefits for the Group and are reviewed at the end 
of each reporting period, with the effect of any changes in estimate 
accounted for on a prospective basis from the date at which a change 
in life is determined to be triggered. Sensitivity of the estimation 
uncertainty is disclosed in note 12.

IMPAIRMENT OF NON-FINANCIAL ASSETS

CRITICAL JUDGEMENT AND ESTIMATION UNCERTAINTY 
Impairment exists when the carrying value of an asset or cash-
generating unit exceeds its recoverable amount, which is the higher of 
its fair value less costs of disposal and its value in use. The value in use 
calculation is based on a discounted cash flow model. The cash flows 
are derived from the Group’s three-year forecasts, taken into perpetuity, 
and are adjusted to exclude restructuring activities that the Group is not 
yet committed to or significant future investments that will enhance the 
performance of the assets of the CGU being tested.

120

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk3 REVENUE

An analysis of the Group’s revenue is as follows:
Sale of goods
Postage and packaging
Product Revenue
Credit account interest
Other Financial Services income
Financial Services Revenue
Total Group Revenue

1  Refer to note 4 for detail of presentational change in current year.

2022 
£m

445.8
19.8
465.6
228.7
21.4
250.1
715.7

2021
£m

449.8
18.6
468.4
239.5
20.9
260.4
728.8

4 BUSINESS SEGMENT
The Group has identified two operating segments in accordance with IFRS 8 – Operating segments, Product and Financial Services (“FS”). 
The Board receives regular financial information at this level and uses this information to monitor the performance of the Group, allocate resources 
and make operational decisions. Internal reporting focuses and tracks revenue, cost of sales and gross margin performance across these two 
segments separately, however operating costs or any other income statement items are reviewed and tracked at Group level.

Revenues and costs associated with the product segment relate to the sale of goods through various brands. The product cost of sales is inclusive 
of VAT bad debt relief claimed of £16.0m (2021: £18.0m) as a consequence of customer debt write off, with the bad debt write off presented in FS 
cost of sales. During the current year, amounts relating to deceased customer accounts debt write off of £4.2m has been re-presented within FS 
cost of sales from product revenue. The revenue and costs associated with the Financial Services segment relate to the income from provision of 
credit terms for customer purchases, and the costs to the business of providing such funding. To increase transparency, the Group has included 
additional voluntary disclosure analysing product revenue within the relevant operating segment, by strategic and other brand categorisation.

Analysis of revenue:
Sale of goods
Postage and packaging
Product – total revenue
Other Financial Services revenue
Credit account interest
Financial Services – total revenue
Group Revenue
Product – total cost of sales
Impairment losses on customer receivables2
Other Financial Services cost of sales
Financial Services – total cost of sales
Cost of sales

Gross profit
Gross profit margin – Group
Gross profit margin – Product
Gross profit margin – Financial Services
Warehouse and fulfilment
Marketing and production
Other administration and payroll
Adjusted operating costs before exceptional items
Adjusted EBITDA
Adjusted EBITDA margin
Depreciation and amortisation
Exceptional items charged to operating profit (see note 6)
Operating profit
Finance costs
Fair value adjustments to financial instruments including exceptional fair value gain (see note 6)
Profit before taxation

1  Refer to change in accounting policy prior year adjustment note 32.
2  Profit on sale of customer receivables has been included as part of the remeasurement of the expected credit loss for the prior year. 

2022
£m

445.8
19.8
465.6
21.4
228.7
250.1
715.7
(267.3)
(94.4)
(1.1)
(95.5)
(362.8)

352.9
49.3%
42.6%
61.8%
(67.9)
(73.1)
(116.9)
(257.9)
95.0
13.3%
(38.1)
(28.7)
28.2
(13.8)
4.8
19.2

2021
(Restated)1
£m

449.8
18.6
468.4
20.9
239.5
260.4
728.8
(264.3)
(139.1)
(1.9)
(141.0)
(405.3)

323.5
44.4%
43.6%
45.9%
(64.8)
(60.3)
(113.5)
(238.6)
84.9
11.6%
(38.9)
(10.2)
35.8
(16.6)
(10.0)
9.2

121

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

Analysis of Product revenue:
Strategic brands2
Other brands3
Total Product revenue
Financial Services revenue
Group Revenue

2021
(Re-
presented)1
£m

347.0
121.4
468.4
260.4
728.8

2022 
£m

381.2
84.4
465.6
250.1
715.7

1  FY21 split between Strategic and Other brands has been re-presented to correctly allocate the VAT bad debt relief. There is no impact on Total product revenue 

or Group revenue.

2  Strategic brands include JD Williams, Simply Be, Ambrose Wilson, Jacamo and Home Essentials.
3  Other brands are Fashion World, Marisota, Oxendales and Premier Man. High & Mighty, House of Bath and Figleaves were closed in FY21. 

The Group has one significant geographical segment, which is the United Kingdom. Revenue derived from Ireland amounted to £21.0m 
(2021: £27.6m). Operating results from international markets amounted to £3.7m profit (2021: £6.2m profit).

All segment assets are located in the UK and Ireland. All non-current assets are located in the UK with the exception of £0.1m of right of use assets 
located in Ireland.

For the purposes of monitoring segment performance, assets and liabilities are not measured separately for the two reportable segments of the 
Group and therefore are disclosed together below. Impairments of tangible and intangible assets in the current period were £nil (2021: £2.0m).

2022
£m
19.4

892.8
(450.5)
442.3

2022
£m

(2.6)
4.4
–
–
32.5
267.9
77.3
1.3
90.1
28.7
1.2
1.2

2021
(Restated)1
£m
18.5

953.7
(541.4)
412.3

2021
(Restated)1
£m

(5.8)
3.7
0.1
1.9
33.6
264.3
78.0
1.1
139.1
10.2
1.2
1.6

Capital additions
Balance sheet
Total segment assets
Total segment liabilities
Segment net assets

5 PROFIT FOR THE PERIOD

Profit for the period has been arrived at after charging/(crediting):
Net foreign exchange gains
Depreciation of property, plant and equipment
Impairment of property, plant and equipment
Impairment of intangible assets
Amortisation of intangible assets
Cost of inventories recognised as expense
Staff costs (note 7)
Auditor’s remuneration for audit services
Impairment losses on customer receivables
Exceptional items (note 6)
Lease costs (note 27)
Depreciation of right-of-use assets (note 27)

1  Refer to change in accounting policy prior year adjustment note 32.

122

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukA more detailed analysis of auditor’s remuneration is provided below:

Audit of these Group financial statements
Audit of financial statements of subsidiaries of the Company
Non-audit services
Total

2022
£m
0.3
1.0
–
1.3

2021
£m
0.2
0.9
0.5
1.6

Additional fees of £0.2m were raised following the finalisation of the 2021 audit, and therefore not included in the prior year comparative 
figures above. 

Fees in relation to non-audit services include fees of £nil (2021: £60,000) relating to assurance services and £nil of which £nil was required by 
regulation (2021: £45,000) in relation to the equity raise completed by the Group during the year.

Fees payable to the Company’s auditor for the audit of the Company’s annual accounts were £20,000 (2021: £20,000).

A description of the work of the Audit and Risk Committee is set out in the Corporate Governance Statement on p55 and includes an explanation 
of how auditor objectivity and independence is safeguarded when non-audit services are provided by the auditor.

6 EXCEPTIONAL ITEMS

Allianz Litigation
Historical tax matters 
Strategic change
Other legacy matters
Items charged to profit before tax

2022
£m
29.8
(1.2)
(0.1)
0.2
28.7

2021
£m
1.1
1.0
7.9
0.2
10.2

ALLIANZ LITIGATION
During the current year, the Group has recorded a charge for legal costs of £1.8m and a provision of £28.0m, as an estimate for accounting 
purposes of the potential costs of settlement or award and future legal costs, in relation to the ongoing legal dispute with Allianz Insurance Plc. 
Details of the legal case and estimation uncertainty involved in the amount recognised is disclosed in note 22. The provision outstanding at 
26 February 22 was £28.0m.

HISTORICAL TAX MATTERS
The Group has now reached agreement with HMRC over a number of historical VAT and other tax matters, and the release of £1.2m in the period 
relates to opening provisions no longer required. 

STRATEGIC CHANGE
In line with the Board’s strategic reviews and multi-year transformation of the business, a material level of cost reduction programs have been 
completed as well as an increased focus and refinement of the Group’s five strategic brands. The one off costs relating to this transformation were 
substantially complete in the prior year with all payments completed within FY22. During the prior year, total redundancy costs of £5.2m were 
incurred across the Group including Figleaves, in order to align the Group’s people costs to deliver an organisational design that supports the 
revised strategy. A further £2.7m was incurred on the restructure and the transfer of the Figleaves business under the Simply Be brand, including 
stock write down of £1.1m and onerous contract provisions of £0.8m.

The £0.1m release in the period relates to opening provisions no longer required.

OTHER LEGACY MATTERS
During the year the Group incurred an additional charge of £0.2m representing a true up to items presented as exceptional in prior periods. The 
£0.2m charge in the prior year primarily relates to £1.7m of Impairment charge over tangible and intangible assets, offset by a gain achieved on 
the early settlement of foreign currency derivatives that were no longer required following the decline in product purchased at the initial months of 
the pandemic.

123

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

7 STAFF COSTS

The average monthly number of employees (including Executive Directors) was:
Distribution
Sales and administration

Their aggregate remuneration comprised:
Wages and salaries
Social security costs
Other pension costs (see note 29)
Share option costs (see note 28)

2022
Number

2021
Number

650
1,244
1,894

2022
£m
64.7
6.1
5.7
0.8
77.3

860
1,300
2,160

2021
£m
65.2
5.9
6.1
0.8
78.0

In the prior year, the Group took advantage of the Government coronavirus job retention scheme in FY21 and 596 colleagues were placed on 
furlough from March 2020 to November 2020. Wages and salaries of £64.7m are net of £nil (2021: £3.8m) of government grant received in respect 
of the Government coronavirus job retention scheme. Also included in the £64.7m wages and salaries cost is £11.8m relating to agency staff costs.

The aggregate amount of remuneration paid or receivable by Directors in respect of services in the year was £1.7m (2021: £1.9m).

The aggregate amount of contributions paid to a pension scheme in respect of Directors’ qualifying services was £0.1m (2021: £0.1m). 
Retirement benefits are accruing in respect of qualifying services in defined contribution pension schemes for two Directors (2021: three).

No amounts were paid to or receivable by Directors under long-term incentive schemes in respect of qualifying services in the year (2021: £nil).

Details of individual Directors’ remuneration is disclosed in the Directors’ Remuneration Report on p75 to 93.

8 FINANCE COSTS

Interest on bank overdrafts, loans and lease liabilities
Net pension interest credit (see note 29)

9 TAXATION

Tax recognised in the income statement

Current tax
Charge for the period
Adjustments in respect of previous periods

Deferred tax
Origination and reversal of temporary timing differences
Adjustments in respect of previous periods

Total tax expense

1  Refer to change in accounting policy prior year adjustment note 32.

2022
£m
14.3
(0.5)
13.8

2022
£m

–
(1.0)
(1.0)

2.7
1.3
4.0
3.0

2021
£m
17.1
(0.5)
16.6

2021
£m
(Restated)1

2.0
(0.2)
1.8

(0.7)
0.2
(0.5)
1.3

UK Corporation tax is calculated at 19% (2021: 19%) of the estimated assessable profit for the period. Taxation for other jurisdictions is calculated 
at the rates prevailing in the respective jurisdictions.

In the 3 March 2021 Budget it was announced that the UK tax rate will remain at the current 19% and increase to 25% from 1 April 2023. 
Accordingly, the UK deferred tax asset/(liability) as at 26 February 2022 has been calculated based on the enacted rate as at the balance sheet 
date of 25% with the exception of the retirement benefit scheme where deferred tax has been provided at the rate of 35%.The effective tax rate is 
lower than the statutory UK tax rate of 19% due to the effect of the super deduction introduced by the government on fixed asset expenditure in 
the year.

124

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe charge for the period can be reconciled to the profit per the income statement as follows:

Profit before tax
Tax at the UK Corporation tax rate of 19% (2021: 19%)
Effect of change in deferred tax rate
Tax effect of expenses that are not deductible in determining taxable profit
Effect of different tax rates of subsidiaries operating in other jurisdictions
Tax effect of adjustments in respect of previous periods
Tax expense for the period

In addition to the amount charged to the income statement, tax movements recognised directly through equity were as follows:

Tax recognised in other comprehensive income
Deferred tax – remeasurement of retirement benefit obligations
Deferred tax – fair value movement on cashflow hedge
Tax charge/(income) in the statement of comprehensive income

2022
£m
19.2
3.6
(1.1)
0.2
–
0.3
3.0

2022
£m
3.7
1.8
5.5

2021
£m
9.2
1.8
(0.8)
0.6
(0.3)
–
1.3

2021
£m
(0.7)
–
(0.7)

In respect of Corporation tax, as at 26 February 2022 the Group has provided a total of £nil (2021: £2.8m) for potential future tax charges based 
upon the Group’s best estimate and their discussions with HMRC. The Group has now resolved its historical open corporation tax positions with 
the closing FY21 provision settled in March 2022.

10 DIVIDENDS

No dividends were paid or proposed in either the current year or prior year.

11 EARNINGS PER SHARE
The calculation of earnings per ordinary share is based on earnings after tax and the weighted average number of ordinary shares in issue during 
the period.

The adjusted earnings per share figures have also been calculated based on earnings before exceptional items and fair value adjustments, 
which are those items that do not form part of the recurring operational activities of the Group and are so substantial in nature and impact that 
the Directors believe that they require separate disclosure to avoid distortion of underlying performance (see note 6) and certain other fair value 
adjustments. These have been calculated to allow the shareholders to gain an understanding of the underlying trading performance of the Group. 
For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to assume conversion of dilutive potential 
ordinary shares.

The calculations of the basic and diluted earnings per share is based on the following data:

Earnings
Earnings for the purposes of basic and diluted earnings per share being net profit attributable to equity holders

of the Parent Company

Number of shares (’000s)
Weighted average number of ordinary shares for the purposes of basic earnings per share
Effect of dilutive potential ordinary shares:
Share options
Weighted average number of ordinary shares for the purposes of diluted earnings per share

Earnings from continuing operations
Total net profit attributable to equity holders of the parent for the purpose of basic earnings per share
Fair value adjustment to financial instruments (net of tax)
Exceptional items (net of tax)
Adjusted earnings for the purposes of adjusted earnings per share

The denominators used are the same as those detailed above for basic and diluted earnings per share.

2022
£m
16.2

2021
£m
(Restated)1
7.9

2022
Number
458,825

2021
Number
315,633

3,235
462,060

194
315,827

2022
£m
16.2
(3.9)
23.0
35.3

2021
£m
(Restated)1
7.9
8.1
8.5
24.5

125

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

11 EARNINGS PER SHARE CONTINUED

Adjusted earnings per share
Basic
Diluted

Earnings per share
Basic
Diluted

2022
Pence
7.69
7.64

2022
Pence
3.53
3.51

2021
Pence
(Restated)1
7.76
7.76

2021
Pence
(Restated)1
2.50
2.50

1  Refer to change in accounting policy prior year adjustment note 32.

In December 2020, the Group completed an equity raise for £93.5m net proceeds, which were used to eliminate unsecured debt and accelerate 
the Group’s strategic investment. As part of the equity raise, a total number of 174,666,053 ordinary shares were issued, which has subsequently 
led to an increase in the weighted average number of shares used in the calculation of both the basic and diluted earnings per share, and therefore 
a reduction in both against the prior year.

There have been no other transactions involving ordinary shares or potential ordinary shares between the reporting date and the date of 
authorisation of these financial statements.

12 INTANGIBLE ASSETS

Cost
At 29 February 2020 (Restated)1
Additions
At 27 February 2021 (Restated)1
Additions
Transfer from tangible assets
Disposals
At 26 February 2022
Accumulated amortisation and impairment
At 29 February 2020 (Restated)1
Charge for the period
Impairment
Transfer from tangible assets
Disposals
At 27 February 2021 (Restated)1
Charge for the period
Transfer from tangible assets
Disposals
At 26 February 2022
Carrying amount
At 26 February 2022
At 27 February 2021 (Restated)1
At 29 February 2020 (Restated)1

Brands
£m

Software
£m

Customer 
Database
£m

16.9
–
16.9
–
–
–
16.9

16.9
–
–
–
–
16.9
–
–
–
16.9

–
–
–

353.1
16.8
369.9
16.3
1.5
(14.4)
373.3

205.9
33.6
1.9
0.4
–
241.8
32.5
0.4
(14.4)
260.3

113.0
128.1
147.2

1.9
–
1.9
–
–
–
1.9

1.9
–
–
–
–
1.9
–
–
–
1.9

–
–
–

Total
£m

371.9
16.8
388.7
16.3
1.5
(14.4)
392.1

224.7
33.6
1.9
0.4
–
260.6
32.5
0.4
(14.4)
279.1

113.0
128.1
147.2

1  Refer to change in accounting policy prior year adjustment note 32.

Assets in the course of development included in intangible assets at the year end total £13.4m (2021: £9.8m). No amortisation is charged on 
these assets. Borrowing costs of £nil (2021: £0.3m) have been capitalised in the period.

Additions in the year of £12.4m relate to internal development costs (2021: £12.1m).

As at 26 February 2022, the Group had entered into contractual commitments for the further development of intangible assets of £7.5m 
(2021: £6.2m) of which £7.4m (2021: £5.2m) is due to be paid within one year.

Research costs of £1.1m were incurred in the year (2021: £0.4m).

Disposals during the year related to fully amortised assets which are no longer in use, predominantly those identified and accelerated through 
the review of useful economic lives in prior year as detailed below.

126

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCHANGE IN ACCOUNTING POLICY
The Group has reviewed its accounting policy following the IFRIC agenda decision in respect of the configuration and customisation costs 
previously capitalised in respect of its SaaS implementations. Following this review cumulative costs previously capitalised as additions in the 
brought forward cost at 29 February 2020 of £5.1m have now been expensed and brought forward cumulative amortisation charge at 29 February 
2020 of £0.9m has been reversed. Further additions of £1.5m capitalised in the year ended 27 February 2021 have been expensed, and an 
amortisation charge of £0.9m in the year ended 27 February 2021 has been reversed. See note 32 for further details of this change in accounting 
policy prior year adjustment.

SENSITIVITY OF ESTIMATION UNCERTAINTY
Whilst management consider the useful economic lives to represent the best estimate at the reporting date, to indicate the level of sensitivity in 
relation to the estimation of the useful economic lives, we have assessed the impact of reducing or increasing the UELs of all assets by 12 months:

A reduction in the revised UEL of all assets by 12 months would increase the expected amortisation charge for the following financial year 
by £12.4m;

An increase in the UEL of all assets of a further 12 months would decrease the expected amortisation charge for the following financial year 
by £7.1m.

IMPAIRMENT TESTING OF INTANGIBLE ASSETS
The Group performed its impairment review as at 26 February 2022. The Group considers the relationship between its market capitalisation 
and its book value, among other factors, when reviewing for indicators of impairment. At the balance sheet date, the market capitalisation of the 
Group was lower than the Group’s net assets. As this represents an indicator for impairment, management is required to test for impairment over 
the Group’s total assets, with the recoverable amount being determined from value in use calculations. In addition, included within intangible 
assets are ongoing projects that are not yet available for use and therefore not being amortised. Where intangible assets are not being amortised 
management is required to test for impairment.

The value in use assessment has been performed over the Group’s total assets under one CGU, being the smallest group of assets which 
generate independent cash inflows. The Group’s results, assets, performance and viability is assessed for the Group as a whole. In line with IAS 
36, management therefore considered the assessment on a single CGU basis as appropriate.

The value in use calculations use Board approved forecasts covering a three-year period as the basis for its cashflow projections, with accounting 
adjustments taken to comply with specific requirements of IAS 36. The Board approved forecasts include an average annual product revenue 
growth of 10%, average annual total revenue growth of 7% and an average adjusted EBITDA margin of 13%.

These forecasts had regard to historic performance and knowledge of the current market, together with management’s views on the future 
achievable growth and impact of technological developments. After the first three-year cash flows, a terminal value was calculated based upon the 
long-term growth rate and the risk-adjusted pre-tax discount rate.

The Group’s three-year cash flow projections were based upon the Group’s Board-approved three-year plan as at 26 February 2022.

The key assumptions in the value in use calculations are considered to be the determination of years 1-3 cashflows incorporating expected 
product revenue growth not attributed to future capital expenditure, the risk-adjusted pre-tax discount rate, and the level of capital expenditure 
cashflows considered to be of replacement in nature. The key assumptions on revenue growth reflect historic experience, the expected recovery in 
demand post Covid-19 and the anticipated benefits of product, marketing and other initiatives.

The long-term growth rate of 1.4% is determined with reference to International Monetary Fund forecast GDP growth which management believe 
is a reasonable indicator of expected growth rate available at 26 February 2022, however the value in use is relatively insensitive to this assumption 
and is therefore not considered to be a key assumption.

The long-term growth rate used is purely for the impairment testing of intangible assets under IAS 36 “Impairment of Assets” and does not reflect 
long-term planning assumptions used by the Group for investment proposals or for any other assessments. The pre-tax discount rate for use in 
the IAS 36 impairment assessment as at 26 February 2022 was calculated using the Capital Asset Pricing Model and observable market inputs, to 
which specific company and market-related premium adjustments are made.

In developing the impairment assessment, management has considered the potential impacts of climate and other ESG related risks, as set out 
in the “Sustain” section of the Group’s annual report. The short to medium term risks were not considered to be material to the analysis, but the 
Group recognise this as an emerging risk area and are monitoring and managing this accordingly as outlined in the “Risk Management” section of 
the annual report.

THE KEY ASSUMPTIONS ARE AS FOLLOWS:

Years 1-3 expected product revenue and EBITDA growth; and

Replacement Capital expenditure of £30m per year in years 1-3 and £20m in the terminal year; and

Pre-tax discount rate: 18.6% (2021: 13.1%). 

The impairment review performed over the Group’s CGU has indicated that no impairment is required over the remaining assets of the Group. 
The recoverable amount exceeds its carrying amount by £57m. The following sensitivities have been performed within the value in use calculation, 
and do not therefore include any management action or mitigation:

a)  Within years 1-3 expected cashflows, if product revenue were to decrease by more than 4.2% on average per annum with a respective 
decrease in FS revenue for loss of credit sales, the value in use would indicate an impairment;

127

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

12 INTANGIBLE ASSETS CONTINUED

b)  An increase to replacement capital expenditure cashflows by greater than £11.0m in the terminal year (55% increase) would indicate an 
impairment; and

c)  An increase to the discount rate of more than 1.8% would indicate an impairment.

It is reasonably possible that the Revenue and EBITDA growth assumptions may not be realised in full or in the timescale envisaged. 
The value in use would indicate an impairment if, all other things being equal, EBITDA per annum was on average 10% lower than forecast.

13 PROPERTY, PLANT AND EQUIPMENT

Cost
At 29 February 2020
Additions
At 27 February 2021
Additions
Transfer to intangible assets
Disposals
At 26 February 2022
Accumulated depreciation and impairment
At 29 February 2020
Charge for the period
Impairment
Transfer to intangible assets
At 27 February 2021
Charge for the period
Transfer to intangible assets
Disposal
At 26 February 2022
Carrying amount
At 26 February 2022
At 27 February 2021
At 29 February 2020

Land and 
buildings
£m

Fixtures and 
fittings
£m

Plant and 
Machinery
£m

59.1
–
59.1
–
–
–
59.1

17.8
0.9
–
–
18.7
1.2
–
–
19.9

39.2
40.4
41.3

22.5
0.8
23.3
1.3
–
–
24.6

20.1
0.4
–
–
20.5
0.5
–
–
21.0

3.6
2.8
2.4

57.5
0.9
58.4
1.8
(1.5)
(4.9)
53.8

38.6
2.4
0.1
(0.4)
40.7
2.7
(0.4)
(4.9)
38.1

15.7
17.7
18.9

Total
£m

139.1
1.7
140.8
3.1
(1.5)
(4.9)
137.5

76.5
3.7
0.1
(0.4)
79.9
4.4
(0.4)
(4.9)
79.0

58.5
60.9
62.6

Assets in the course of development included in fixtures and fittings and plant and machinery at 26 February 2022 total £2.5m (2021: £0.7m), and 
in land and buildings total £nil (2021: £nil). No depreciation has been charged on these assets.

At 26 February 2022, the Group had entered into contractual commitments of £1.0m for the acquisition of property, plant and equipment 
(2021: £nil).

Disposals during the year relate to fully amortised or previously impaired assets which are no longer in use.

14 SUBSIDIARIES
A list of all investments in subsidiaries, including the name, country of incorporation and proportion of ownership interest, is given in note 35 to the 
Company’s separate financial statements.

15 INVENTORIES

Finished goods
Sundry stocks

2022
£m
87.0
0.3
87.3

2021
£m
77.4
0.3
77.7

The inventory balance is net of stock provisions amounting to £5.2m (2021: £6.0m).

A charge of £4.5m (2021: £6.0m) has been made to the income statement in respect of written-down inventories. £nil (2021: £1.1m) of this has 
been taken to exceptional costs being the write off of stock relating to brands that will no longer continue to trade.

The right of return asset in inventory amounted to £2.9m (2021: £2.2m). There was no inventory pledged as security for liabilities in the current or 
prior period. 

Sundry stocks relate to packaging stocks.

128

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk16 TRADE AND OTHER RECEIVABLES

Amount receivable for the sale of goods and services
Allowance for expected credit losses
Net trade receivables
Other debtors and prepayments
Trade and other receivables

2022
£m
577.2
(68.7)
508.5
24.6
533.1

2021
£m
605.8
(85.2)
520.6
28.4
549.0

Included in Amount receivable for the sale of goods and services is a provision for outstanding customer returns of £6.1m (2021: £4.8m).

Other debtors include a balance of £2.5m (2021: £3.0m) relating to amounts due from wholesale partners. 

The weighted average Annual Percentage Rate (“APR”) across the trade receivables portfolio is 58.1% (2021: 58.2%). For customers who find 
themselves in financial difficulties, the Group may offer revised payment terms (payment arrangements) to support customer rehabilitation. 
These revised terms may also include suspension of interest for a period of time.

The gross trade receivables whose terms have been renegotiated (payment arrangements) but would otherwise be past due, totalled £11.5m 
at 26 February 2022 (2021: £13.4m). Interest income recognised on trade receivables which were credit impaired as at 26 February 2022 was 
£14.4m (2021: £13.5m).

The amounts written off in the period of £144.9m (2021: £154.1m re-presented) include the sale of impaired assets with a net book value of 
£64.1m (2021: £59.7m). The proceeds from derecognised portfolio sales exceeded the net book value by £1.0m (2021: £5.0m). 

During the year there were £36.8m of proceeds recognised in respect of accounts that had previously been written-off or derecognised  
(2021: £38.1m).

The following table provides information about the exposure to credit risk and ECLs for trade receivables as at 26 February 2022. 
Credit quality analysis is further analysed in note 19.

Ageing of trade receivables
Current – not past due
28 days – past due
56 days – past due
84 days – past due
112 days – past due
Over 112 days – past due
Gross trade receivables
Allowance for expected credit losses
Net trade receivables

Allowance for expected credit losses
Opening balance
Impairment
Utilised during the period
Closing balance
Movements in provisions

Provision movements
Gross write-offs
Recoveries
Other items

Net impairment charge

Trade  
receivables
497.3
18.4
13.5
11.5
8.5
14.1
563.3
(63.9)
499.4

Trade receivables 
on payment
arrangements
11.5
1.3
0.4
0.2
0.2
0.3
13.9
(4.8)
9.1

2022
£m

Total trade  
receivables
508.8
19.7
13.9
11.7
8.7
14.4
577.2
(68.7)
508.5

Trade  
receivables
522.8
20.5
12.3
9.9
7.4
17.8
590.7
(76.4)
514.3

Trade receivables 
on payment
arrangements
13.4
1.1
0.2
0.2
0.1
0.1
15.1
(8.8)
6.3

2021
£m

Total trade 
receivables
536.2
21.6
12.5
10.1
7.5
17.9
605.8
(85.2)
520.6

Stage 1
16.3
38.9
(46.8)
8.4
(7.9)

Stage 2
31.1
6.3
(13.3)
24.1
(7.0)

Stage 3
37.8
19.1
(20.7)
36.2
(1.6)

2021
(Re-presented)

Total
71.7
108.0
(94.5)
85.2
13.5

2022

Total
85.2
64.3
(80.8)
68.7
(16.5)

2021
£m
(Re-presented)
13.5
154.1
(31.8)
3.3

139.1

2022
£m
(16.5)
144.9
(36.8)
2.8

94.4

129

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

17 BANK BORROWINGS

Bank loans
The borrowings are repayable as follows:
Within one year
In the second year
In the third to fifth year
Amounts due for settlement after 12 months

All borrowings are held in sterling.

The weighted average interest rates paid/applicable in the year were as follows:
Net overdraft facility
Bank loans

The principal features of the Group’s borrowings are as follows:

2022
£m
(302.5)

–
–
(302.5)
(302.5)

2022
%

1.7
2.5

2021
£m
(381.9)

–
–
(381.9)
(381.9)

2021
%

1.6
2.5

The Group operates a notional pooling and net overdraft facility whereby cash and overdraft balances held with the same bank have a legal right 
of offset. The net overdraft facility limit is £12.5m (2021: £7.5m), of which the Group had a net position of £nil drawn down at 26 February 2022 
(2021: £nil). The overdraft is repayable on demand, unsecured and bears interest at a margin over bank base rates.

In line with the requirements of IAS 32, gross balance sheet presentation of cash balances is required where there is no intention to settle any 
amounts net. The net balance has therefore been separated between overdrafts and cash balances, further detail of cash balances is included in 
note 25.

The Group has a bank loan of £302.5m (2021: £381.9m) secured by a charge over certain “eligible” trade debtors (current and 0–28 days past 
due) of the Group and is without recourse to any of the Group’s other assets. The facility was refinanced in November 2021 reducing the facility 
limit from £500m to £400m and maturity extended to December 2024. An assessment was undertaken as required under IFRS 9 as to whether 
the refinancing had resulted in a substantial modification. It was concluded that the modification of the agreement did not substantially modify the 
liability on either a quantitative or qualitative basis, and therefore no derecognition of the existing liability was required. Unamortised fees relating to 
this facility of £3.0m are offset against the carrying amount of the loan.

The Group also has unsecured bank loans of £nil (2021: £nil) drawn down under a medium-term bank RCF. The facility has a maximum limit of 
£100m, which is committed to December 2023.

The covenants inherent to these borrowing arrangements are closely monitored on a regular basis. Borrowing covenants continue to be in place 
on the securitisation and RCF facilities respectively. The key covenants for the RCF are as follows:

Leverage, representing the ratio of adjusted unsecured net cash/(debt) on adjusted EBITDA, <1.5; and 

Interest cover, representing the ratio of adjusted EBITDA on finance charges, on unsecured debt and adding back pension interest credit >4.0.

Throughout the period, the leverage covenant retained headroom of at least 1.7 below the 1.5 requirement, and interest cover retained headroom 
of at least 66.8 above the 4.0 requirement. 

The key covenants applicable to the Securitisation facility include three month average default, return and collection ratios, and a net interest 
margin ratio on the total and eligible pool. Throughout the reporting period all covenants have been complied with. 

All borrowings are arranged at floating rates, thus exposing the Group to cash flow interest rate risk. The Group’s interest rate risk management 
activities are detailed in note 19. 

Note 19 summarises the objectives and policies for holding or issuing financial instruments and similar contracts, and the strategies for achieving 
those objectives that have been followed during the period.

There is no material difference between the fair value and carrying amount of the Group’s borrowings.

130

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk18 DERIVATIVE FINANCIAL INSTRUMENTS
At the balance sheet date, details of outstanding derivative contracts that the Group has committed to are as follows:

Notional amount – sterling contract value (designated cash flow hedges – Interest rate swap )
Notional amount – sterling contract value (designated cash flow hedges – Foreign exchange forwards)
Notional Amount – sterling contract value (FVPL)
Total notional amount

The Group has fair value amounts held for derivative financial instruments in the following line items in the Balance Sheet:

Current Assets
Foreign currency forwards – cash flow hedges
Foreign currency forwards – non designated instruments at FVPL
Total

Non-current Assets
Foreign currency forwards – cash flow hedges
Interest rate swaps – cash flow hedges
Total

Current Liabilities
Foreign currency forwards – cash flow hedges
Foreign currency forwards – non designated instruments at FVPL
Total

Non-current Liabilities
Foreign currency forwards – non designated instruments at FVPL

2022
£m
250.0
138.4
38.0
426.4

2022
£m
1.4
0.3
1.7

2022
£m
0.2
4.9
5.1

2022
£m
(0.3)
(0.1)
(0.4)

2022
£m
–

2021
£m
–
–
211.2
211.2

2021
£m
–
0.4
0.4

2021
£m
–
–
–

2021
£m
–
(6.2)
(6.2)

2021
£m
(1.3)

The fair value of foreign currency and interest rate derivative contracts is the market value of the instruments as at the balance sheet date. 
Market values are calculated with reference to the duration of the derivative instrument together with the observable market data such as spot and 
forward interest rates, foreign exchange rates and market volatility at the balance sheet date.

Changes in the fair value of derivatives not designated for hedge accounting amounted to a gain of £4.8m (2021: charge of £10.0m before 
exceptional items), recognised through the Income statement in the period.

Changes in the fair value of derivatives designated for hedging purposes amounted to £7.2m recognised through the cash flow hedge reserve.

Financial instruments that are measured subsequent to initial recognition at fair value are all grouped into Level 2 (2021: Level 2).

Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the asset or 
liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices).

There were no transfers between Level 1 and Level 2 during the current or prior period.

Hedge accounting was adopted from the 29th August 2021, and from this point fair value movements on the designated financial instruments were 
taken to a cash flow hedge reserve. The Group’s hedge reserve relates to the following hedging instruments and movements:

Opening balance at 27 February 2021
Changes in fair value of hedging instruments recognised in OCI
Reclassified to cost of inventory (not included in OCI)
Reclassified from OCI to profit and loss 
Deferred Tax
Closing balance at 26 February 2022

FX Forwards 
£m
–
3.2
(0.5)
–
(0.7)
2.0

Cost of 
hedging
£m
–
(0.4)
–
–
0.1
(0.3)

Interest rate 
swaps  
£m
–
4.4
–
0.6
(1.2)
3.8

Total
£m
–
7.2
(0.5)
0.6
(1.8)
5.5

131

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

19 FINANCIAL INSTRUMENTS

CAPITAL RISK MANAGEMENT
The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the return to 
stakeholders through the optimisation of the debt and equity balance. The debt and equity structure of the Group consists of debt, which includes 
the borrowings disclosed in note 17 and lease liabilities as recognised under IFRS 16, disclosed in note 27, net of cash and cash equivalents 
disclosed in note 25 and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained earnings as disclosed 
in notes 23 to 24 and the consolidated statement of changes in equity.

GEARING RATIO
The gearing ratio at the year end is as follows:

Debt
Cash and cash equivalents
Bank overdrafts
Adjusted net debt
Lease liability
Net debt
Equity
Gearing ratio

2022
£m
302.5
(43.1)
–
259.4
1.3
260.7
442.3
58.9%

2021
£m
(Restated)1 
381.9
(94.9)
14.1
301.1
4.9
306.0
412.3
74.2%

1  Refer to change in accounting policy prior year adjustment note 32.

Debt is defined as long-term and short-term borrowings, as detailed in note 17.

Equity includes all capital and reserves of the Group attributable to equity holders of the parent.

EXTERNALLY IMPOSED CAPITAL REQUIREMENT
The Group is not subject to externally imposed capital requirements. However, its wholly owned subsidiary, J.D. Williams & Co Ltd does have an 
FCA regulatory minimum capital requirement, which it comfortably exceeded throughout the year.

SIGNIFICANT ACCOUNTING POLICIES
Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement and the basis 
on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity instrument are disclosed in 
note 2.

FINANCIAL RISK MANAGEMENT OBJECTIVES
The financial risks facing the Group include foreign exchange risk, credit risk, liquidity risk and cash flow interest rate risk. The Group seeks to 
minimise the effects of certain of these risks by using derivative financial instruments to hedge these risk exposures as governed by the Group’s 
policies. The Group does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes.

FOREIGN CURRENCY RISK MANAGEMENT
The Group undertakes certain transactions denominated in foreign currencies, primarily relating to US dollar purchases of inventories and revenue 
and operating costs from its Irish operation. Hence, exposures to exchange rate fluctuations arise. Exchange rate exposures are managed within 
approved policy parameters utilising foreign exchange derivative contracts as described in note 18.

It is the policy of the Group to enter into foreign exchange derivative contracts to cover specific foreign currency payments for the purchase of 
overseas sourced products. Group policy allows for these exposures to be hedged for up to two years ahead. Hedge accounting is applied to the 
highly probable forecast inventory purchases with the objective of minimising volatility of currency cost. At the balance sheet date, details of the 
notional value of outstanding US dollar foreign exchange derivative contracts that the Group has committed to are as follows:

Less than 6 months
6 to 12 months
12 to 18 months
Greater than 18 months

Forward contracts outstanding at the period end are contracted at US dollar exchange rates ranging between 1.31 and 1.41.

2022
£m
68.7
63.2
22.3
22.3

2021
£m
97.1
87.7
20.8
5.6

176.5

211.2

132

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukFOREIGN CURRENCY SENSITIVITY ANALYSIS
A strengthening or weakening of the sterling against the Euro and US dollar at 26 February 2022 would have affected the measurement of 
the Group’s financial instruments denominated in a foreign currency and affected equity and profit or loss. The following table demonstrates 
a hypothetical sensitivity of 10% in sterling against the main foreign currencies used by the Group. The sensitivity rate of 10% represents the 
Directors’ assessment of a reasonably possible change. The Group takes out forward contracts to manage its foreign currency exposure.

Euro  
currency impact

US Dollar
currency impact

Sterling strengthens by 10%
Sterling weakens by 10%

CATEGORIES OF FINANCIAL INSTRUMENTS

Financial assets
Derivatives – at fair value through profit and loss
Derivatives – used for hedging
Cash and bank balances – amortised cost
Trade receivables – amortised cost
Other receivables – amortised cost

Financial liabilities
Derivatives – at fair value through profit and loss
Derivatives – used for hedging
Bank loans and overdraft – amortised cost
Trade and other payables – amortised cost

2022
£m

(0.8)
1.0

2021
£m

(0.6)
0.8

2022
£m

1.7
(1.9)

2022
£m
0.3
6.5
43.1
508.5
3.1
561.5

2022
£m
0.1
0.3
302.5
58.5
361.4

2021
£m

1.2
(1.4)

2021
£m
0.4
–
80.0
520.6
5.7
606.7

2021
£m
7.5
–
381.9
57.4
446.8

INTEREST RATE RISK MANAGEMENT
The Group is exposed to interest rate risk, as entities in the Group borrow funds at floating interest rates but earns interest from customers at 
interest rates which are initially fixed for at least 12 months. Where appropriate, exposure to interest rate fluctuations on indebtedness is managed 
by using derivatives.

The Group has in place an interest rate swap which was entered into during the year to a notional value of £250m. The swap is designated as a 
cash flow hedge whereby the Group pays a fixed rate of interest, and receives interest linked to the Sterling Overnight Index Average (“SONIA”). 
An economic relationship exists with the Group’s secured borrowing facility where the finance cost is linked to SONIA. The Group also has in place 
further interest rate caps which hedge the risk of the Group’s finance costs increasing on the remaining borrowing facility above a certain rate, 
which is not designated for hedge accounting. The value of interest rate caps outstanding at the year end was £0.6m (2021: £0.7m). 

Following recent reform and replacement of benchmark interest rates such as GBP LIBOR and other interbank offered rates (‘IBORs’), LIBOR 
fixings are no longer representative after 31 December 2021. The Group’s most significant risk exposure affected by these changes related to its 
secured borrowings which was refinanced in November 2021, with an economically equivalent rate linked to SONIA taking its place.

INTEREST RATE SENSITIVITY ANALYSIS
If interest rates had increased by 0.5% and all other variables were held constant, the Group’s profit before tax for the 52 weeks ended 26 February 
2022 would have decreased by £2.1m (2021: £1.9m).

This sensitivity analysis has been determined based on exposure to interest rates at the balance sheet date and assuming the net debt 
outstanding at the year end date was outstanding for the whole year.

133

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

19 FINANCIAL INSTRUMENTS CONTINUED

CREDIT RISK MANAGEMENT
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in a financial loss to the Group and primarily arises 
from the Group’s customer trade receivables.

The Group’s credit risk in relation to these receivables is influenced by the individual characteristics of each customer. To manage credit risk, the 
Group has various strategies in place, which are supported by credit and lending policies.

All customers who wish to trade on credit terms are subject to credit verification procedures. Before accepting any new customer, the Group 
uses a credit scoring system using Credit Reference Agency (“CRA”) data to assess the potential customer’s credit quality, which together with 
assessment against credit policy, determines the terms and credit limit offered. Credit limits are reviewed every 28 days where an account remains 
active, by credit scoring using a blend of internal and external CRA data.

The Group has a number of forbearance options for customers in financial difficulty, which include a temporary suspension of repayments, and 
revision of minimum payment terms. Up until April 2021, the Group also provided additional support for customers impacted by Covid-19, by 
allowing customers to defer payments for up to 6 months.

The concentration of credit risk is limited due to the customer base being large and diverse. The customer receivables balance is made of from 
0.97 million (2021: 0.95 million) customers with individually small balances, spread geographically across the UK. 

Customer debtor balances are monitored on an ongoing basis and provision is made for future expected credit loses (ECL), as detailed in note 16. 
The ECL incorporates forward looking information including macro-economic variables on CPI/real wages and unemployment.

Due to the unprecedented level of Government support during the Covid-19 pandemic, the Financial Services debtor book started FY22 at 
artificially high-performance levels. During FY22, the performance of the book returned towards, but did not reach, pre-pandemic arrears levels. 
The IFRS 9 provision ratio has reduced to 11.9% from 14.1% in FY21 as the macroeconomic impacts of Covid, and the cessation of Covid-19 
payment holds and the Government furlough scheme have not been as severe as previously anticipated. We have, however, made a £5.8m 
provision for the expected impact of inflationary related pressures in the future. Although the IFRS 9 provision ratio has reduced in the year by 
2.2%, it remains above the pre Covid-19 level reported in FY20 (10.9%).

CREDIT QUALITY ANALYSIS
The following table sets out information about the overdue status of trade receivables in Stages 1, 2 and 3.

Ageing of trade receivable
Current – not past due
28 days – past due
56 days – past due
84 days – past due
112 days – past due
Over 112 days – past due
Gross trade receivables
Allowance for expected credit losses

Ageing of trade receivable
Current – not past due
28 days – past due
56 days – past due
84 days – past due
112 days – past due
Over 112 days – past due
Gross trade receivables
Allowance for expected credit losses

Stage 1
411.3
9.7
–
–
–
–
421.0
(8.4)

Stage 1
441.0
–
–
–
–
–
441.0
(16.3)

Stage 2
81.1
8.1
11.6
–
–
–
100.8
(24.1)

Stage 2
77.1
20.0
10.8
–
–
–
107.9
(31.1)

Stage 3
16.5
1.8
2.3
11.7
8.7
14.4
55.4
(36.2)

Stage 3
18.1
1.6
1.7
10.1
7.4
18.0
56.9
(37.8)

2022
Total

508.9
19.6
13.9
11.7
8.7
14.4
577.2
(68.7)

2021

Total
536.2
21.6
12.5
10.1
7.4
18.0
605.8
(85.2)

As at 26 February 2022 current debtors were included in Stage 2 if the receivable had suffered from a significant increase in credit risk. 
Debtors which were in default or on an agreed interest free payment arrangement were included in Stage 3. The value of payment arrangements 
at the year end stood at £13.8m. The maximum exposure to credit risk at the reporting date is the gross carrying value of £577.2m as these 
receivables are not collateralised. 

134

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukBalances as at 27 February 2021
Transfers out from Stage 11
Transfers out from Stage 21
Transfers out from Stage 31
Remeasurement of ECL
Financial assets originated net of repayments2
Write-offs and derecognised3
Balances as at 26 February 2022

Balances as at 29 February 2020
Transfers out from Stage 11
Transfers out from Stage 21
Transfers out from Stage 31
Remeasurement of ECL
Financial assets originated net of repayments2
Write-offs and derecognised3
Balances as at 27 February 2021

Gross Trade Receivables

Stage 1

Stage 2

Stage 3

Total

Stage 1

Expected Credit Losses
Stage 3

Stage 2

441.0
(69.8)
73.7
4.9
–
55.2
(84.0)
421.0

107.9
45.4
(77.8)
1.4
–
47.7
(23.8)
100.8

56.9
24.4
4.1
(6.3)
–
13.4
(37.1)
55.4

605.8
–
–
–
–
116.3
(144.9)
577.2

(16.3)
3.3
(5.2)
(2.9)
(32.0)
(2.1)
46.8
(8.4)

(31.1)
(2.0)
6.1
(0.9)
4.2
(13.7)
13.3
(24.1)

(37.8)
(1.3)
(0.9)
3.8
(12.3)
(8.4)
20.7
(36.2)

Total

(85.2)
–
–
–
(40.1)
(24.2)
80.8
(68.7)

Gross Trade Receivables (Re-presented)

Expected Credit Losses (Re-presented)

Stage 1

Stage 2

Stage 3

Total

Stage 1

Stage 2

Stage 3

516.2
(107.1)
38.0
5.6
–
62.6
(74.3)
441.0

82.3
82.8
(47.8)
0.6
–
34.9
(44.9)
107.9

58.4
24.3
9.8
(6.2)
–
5.5
(34.9)
56.9

656.9
–
–
–
–
103.0
(154.1)
605.8

(13.1)
4.7
(6.4)
(3.6)
(48.9)
(2.3)
53.3
(16.3)

(20.8)
(3.5)
8.2
(0.3)
(23.6)
(10.1)
19.0
(31.1)

(37.8)
(1.2)
(1.8)
3.9
(19.5)
(3.6)
22.2
(37.8)

Total

(71.7)
–
–
–
(92.0)
(16.0)
94.5
(85.2)

1  Basis of presentation has been re-presented from the prior year. Transfers have been presented on a gross basis in the current year compared to a net basis 
in the prior year. The prior year table has been re-presented to provide a consistent comparison. This change has no impact on the Group’s financial results. 
Transfers are based on staging at start of year and end of year.

2  Financial assets originated net of repayments includes receivables that are new for the year, and the staging is based on where the balances are at the end of 

the year.

3  Derecognition and write-offs are based on the staging at the start of the year, or the staging at the point the assets was originated in year i.e. stage 1. 

IMPAIRMENTS – ASSUMPTIONS AND POST MODEL ADJUSTMENTS
To calculate the allowance for expected credit losses, the Group makes use of an IFRS 9 ECL model and applies post model adjustments where 
there is insufficient data or uncertainties around future economic forecasts. ECL is the product of the probability of default (“PD”), exposure at 
default (“EAD”) and loss given default (“LGD”), discounted at the current effective interest rate (“EIR”). 

Predicted relationships between the key indicators and default and loss rates on various portfolios of financial assets have been developed based 
on historical data. Further details on the basis of these components can be found in Note 2 Accounting Policies. 

135

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

19 FINANCIAL INSTRUMENTS CONTINUED
The allowance for ECL includes the following post model adjustments: 

2022 £m
Modelled ECL
PMAs:
1. Macro-economic pressures – inflation

Inflation
–

Other
54.3

Total
54.3

5.8

–

5.8 Historical data used in the model reflects recent performance only. Inflation is 

2. Legacy accounts not in model
3. Other
Total PMAs
Total ECL

–
–
5.8
5.8

6.2
2.4
8.6
62.9

expected to put additional pressure on household budgets, and so book performance 
is expected to deteriorate. In recognition of this risk additional inflationary PMA’s of 
£5.8m have been made, which assume CPI reaches 8.4% in FY23. 

6.2 Legacy accounts which are not included in the IFRS 9 model. Provided for at 100%. 
2.4 Predominantly timing adjustments and provisions on interest yet to be statemented. 

14.4
68.7

2021 £m
Modelled ECL
PMAs:
1. Covid payment holidays

COVID
2.9

Other
62.7

Total
65.6

13.7

–

13.7 Customers who had taken on a Covid payment holiday with another lender were 

2. Legacy accounts not in model
3. Other
Total PMAs
Total ECL

–
(1.2)
12.5
15.4

5.4
1.7
7.1
69.8

considered to have a SICR and considered to be in the Stage 2 IFRS9 population. 
A 3-month probation period was applied, after which customers were no longer 
considered to have experienced a SICR if they maintained their contractual 
minimum payments.

5.4 Legacy accounts which are not included in the IFRS 9 model. Provided for at 100%. 
0.5 Predominantly timing adjustments and provisions on interest yet to be statemented. 

19.6
85.2

INCORPORATION OF FORWARD-LOOKING INFORMATION
The economic scenarios used as at 26 February 2022 included the following key indicators, provided by Experian as external advisers, 
for the UK for the calendar years 2022 to 2026:

Unemployment rate (%) 

Base
Upside
Downside

Annual real wage growth (%)  Base

Upside
Downside

2022
4.2
4.0
4.4
(1.3)
0.5
(2.6)

2023
4.1
3.8
4.4
0.6
1.7
(0.2)

2024
4.0
3.7
4.5
0.9
2.0
0.1

2025
4.0
3.6
4.6
1.2
2.2
0.6

2026
4.0
3.4
4.7
1.4
2.3
0.7

The scenarios above have been applied to all customers within the Group’s ECL model.

Note that due to further uncertainties on the economic outlook as a result of the conflict in Ukraine, additional stresses on CPI have been reflected 
as a post model adjustment.

136

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk 
 
 
 
 
 
 
 
 
 
 
 
LIQUIDITY RISK MANAGEMENT
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group manages liquidity risk by 
maintaining adequate banking and borrowing facilities and by continuously monitoring forecast and actual cash flows and matching the maturity 
profiles of financial assets and liabilities. Included in note 17 is a description of additional undrawn facilities that the Group has at its disposal and 
details of the Group’s remaining contractual maturity for its non-derivative financial liabilities.

The table below shows the maturity analysis of the undiscounted remaining contractual cash flows (including estimated interest payments) of the 
Group’s financial liabilities, including cash flows in respect of derivatives:

2022
Non-derivative financial liabilities
Secured bank loans
Trade payables
Lease liabilities
Other creditors
Accruals and deferred income

Derivatives: gross settled
Cash inflows
Cash outflows

2021
Secured bank loans
Trade payables
Lease liabilities
Other creditors
Accruals and deferred income

Derivatives: gross settled
Cash inflows
Cash outflows

2022
Carrying
amount
£m

2022
Contractual
cash flows
£m

2022
1 year
or less
£m

2022
1 to <2
years
£m

2022
2 to <5
years
£m

2022
5 years
and over
£m

(302.5)
(47.5)
(1.3)
(11.0)
(36.2)
(398.5)

6.8
(0.4)
(392.1)

2021
Carrying
amount
£m
(381.9)
(46.7)
(4.9)
(4.7)
(59.2)
(497.4)

0.4
(7.5)
(504.5)

(303.6)
(47.5)
(1.3)
(11.0)
(36.2)
(399.6)

6.8
(0.4)
(393.2)

2021
Contractual
cash flows
£m
(383.4)
(46.7)
(5.2)
(4.7)
(59.2)
(499.2)

0.4
(7.5)
(506.3)

(7.2)
(47.5)
(0.9)
(11.0)
(36.2)
(102.8)

1.7
(0.4)
(101.5)

2021
1 year
or less
£m
(9.5)
(46.7)
(1.8)
(4.7)
(59.2)
(121.9)

0.4
(6.2)
(127.7)

(7.2)
–
(0.4)
–
–
(7.6)

5.1
–
(2.5)

2021
1 to <2
years
£m
(9.5)
–
(1.1)
–
–
(10.6)

–
(1.3)
(11.9)

(289.2)
–
–
–
–
(289.2)

–
–
(289.2)

2021
2 to <5
years
£m
(364.4)
–
(1.1)
–
–
(365.5)

–
–
(365.5)

–
–
–
–
–
–

–
–
–

2021
5 years
and over
£m
–
–
(1.2)
–
–
(1.2)

–
–
(1.2)

FAIR VALUE OF FINANCIAL INSTRUMENTS
The fair values of each category of the Group’s financial instruments are approximately the same as their carrying value in the Group’s 
balance sheet.

137

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

20 DEFERRED TAX
The following are the major deferred tax liabilities and assets recognised by the Group and movements thereon during the current and prior 
reporting periods.

As at 29 February 2020 (Restated)1
(Charge)/credit to income

Credit to equity
As at 27 February 2021 (Restated)1
(Charge)/credit to income
Charge to equity
As at 26 February 2022

Share based 
payments  
£m
–
0.1

Accelerated 
tax 
depreciation 
£m
(4.9)
0.6

Retirement 
benefit 
obligations  
£m
(9.2)
(0.4)

Cashflow 
Hedge 
Reserve  
£m
–
–

IFRS 9 
transitional  
adjustment  
£m
9.2
(0.2)

Tax losses  
£m
3.6
(1.7)

–
0.1
–
–
0.1

–
(4.3)
(1.7)
–
(6.0)

0.7
(8.9)
(0.3)
(3.7)
(12.9)

–
–
–
(1.8)
(1.8)

–
9.0
(1.3)
–
7.7

–
1.9
0.9
–
2.8

Other – 
deferred tax 
assets and 
liabilities  
£m
0.4
2.1

–
2.5
(1.6)
–
0.9

Total  
£m

(0.9)
0.5

0.7
0.3
(4.0)
(5.5)
(9.2)

1  Refer to change in accounting policy prior year adjustment note 32.

Certain deferred tax assets and liabilities have been offset. The following is the analysis of the deferred tax balances (after offset) for financial 
reporting purposes:

Deferred tax assets
Deferred tax liabilities
As at 26 February 2022

1  Refer to change in accounting policy prior year adjustment note 32.

2022
£m
11.5
(20.7)
(9.2)

2021
£m
(Restated)1
13.5
(13.2)
0.3

At the balance sheet date, the Group has unused tax losses of £11.2m (2021: £17.5m) and capital losses of £3.2m (2021: £3.2m) available for 
offset against future profits, with deferred tax not recognised on the latter. As at 26 February 2022, it is management’s expectation that sufficient 
trading profits will arise in future trading periods to support these losses and therefore will be utilised in full.

21 TRADE AND OTHER PAYABLES

Trade payables
Other payables
Accruals and deferred income
Trade and other payables

2022
£m
47.5
11.0
36.2
94.7

2021
£m
46.7
4.7
59.2
110.6

Trade payables and accruals principally comprise amounts outstanding for trade purchases and ongoing costs. The average credit period taken 
for trade purchases, based on invoice date is 53 days (2021: 55 days) (based on invoice creation date 2022: 42 days, 2021: 41 days).

The Group has financial risk management policies in place to ensure that all payables are paid within agreed credit terms.

The Group continues to have a supplier financing arrangement which is facilitated by HSBC. The principal purpose of this arrangement is 
to enable the supplier, if it so wishes, to sell its receivables due from the Group to a third party bank prior to their due date, thus providing 
earlier access to liquidity. From the Group’s perspective, the invoice payment due date remains unaltered and the payment terms of suppliers 
participating in the programme are similar to those suppliers that are not participating. The maximum facility limit as at 26 February 2022 was 
£15m (2021: £10m). At 26 February 2022, total of £6.7m (2021: £8.0m) had been funded under the programme. The scheme is based around the 
principle of reverse factoring whereby the bank purchases from the suppliers approved trade debts owed by the Group. Access to the supplier 
finance scheme is by mutual agreement between the bank and supplier, where the supplier wishes to be paid faster than standard Group payment 
terms; the Group is not party to this contract. The scheme has no cost to the Group as the fees are paid by the supplier directly to the bank. 
The bank have no special seniority of claim to the Group upon liquidation and would be treated the same as any other trade payable. As the 
scheme does not change the characteristics of the trade payable, and the Group’s obligation is not legally extinguished until the bank is repaid, 
the Group continues to recognise these liabilities within trade payables and all cash flows associated with the arrangements are included within 
operating cash flow as they continue to be part of the normal operating cycle of the Group. There is no fixed expiry date on this facility.

138

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk22 PROVISIONS

Balance as at 27 February 2021
Reclass from Accruals as at 28 February 2021
Provisions made during the period
Provisions used during the period
Balance as at 26 February 2022
Non-current
Current
Balance as at 26 February 2022

Customer 
 redress
£m
1.6
–
0.5
(0.3)
1.8
–
1.8
1.8

Strategic  
Change
£m
2.8
0.2
0.1
(2.3)
0.8
–
0.8
0.8

Allianz 
Litigation
£m
–
1.6
29.8
(3.4)
28.0
–
28.0
28.0

Other
£m
0.3
–
–
–
0.3
–
0.3
0.3

Total
£m

4.7
1.8
30.3
(5.9)
30.9
–
30.9
30.9

ALLIANZ LITIGATION
During the current year, in relation to the ongoing legal dispute with Allianz Insurance plc, the Group recognised an additional charge of £29.8m 
as an estimate for accounting purposes of the potential costs of settlement or award and incurred and future legal costs. 

Until 2014, JD Williams & Company Limited (“JDW”), a subsidiary of N Brown Group plc, sold (amongst other insurance products) payment 
protection insurance (“PPI”) to its customers when they bought JDW products. These insurance products were provided by Allianz Insurance 
plc (“the Insurer”) and sold by JDW as the Insurer’s agent. JDW was an unregulated entity prior to 14 January 2005 in respect of the sale of PPI. 
The regulated entity prior to 14 January 2005 was the Insurer. 

In recent years, JDW and the Insurer have paid out significant amounts of redress to customers in respect of certain insurance products, 
including PPI. 

In January 2020, a claim was issued against JDW by the Insurer in respect of all payments of redress the Insurer has made to JDW’s customers 
together with all associated costs. The Insurer has made a claim under the Civil Liability (Contribution) Act 1978 as well as on other bases. 

On 5 March 2020 JDW served its Defence and Counterclaim which denied the Insurer’s claim and also made counterclaims seeking contributions 
from the Insurer towards the losses JDW has suffered in respect of two different types of insurance product provided by the Insurer. In particular, 
JDW counterclaimed in respect of £16m of redress it had paid to customers who had bought PPI before 14 January 2005, plus £64m of redress it 
had paid or tendered to customers who had bought a different type of policy, known as “Product Protection”, between 2006 and 2014. 

On 9 April 2020 the Insurer served a Reply and Defence to JDW’s Counterclaim. This document disputed the counterclaims and maintained 
the claim.

On 10 June 2021 the Insurer sought leave to increase the scope of its original claim in relation to a further customer redress exercise 
(“the Additional Cohort”), that JDW understands is still ongoing. The Insurer pleaded that the value of this additional element of the claim was up 
to £36m. The Insurer also revised the value of its original claim to £30m plus interest. 

JDW subsequently filed and served its amended Defence as per the Court’s timetable. More recently, JDW has further amended its Defence 
to bring into account the redress liabilities that it has borne without assistance from the Insurer in respect of customers who bought PPI on or 
after 14 January 2005, which it estimates at not less than £40 million. JDW says that the Court should take this into account, and that this should 
extinguish or diminish the Insurer’s claims. 

The two parties held a mediation meeting on 20 April 2022, which did not resolve the differences between them.

All claims made by the Insurer, and counterclaims by JDW, remain subject to final determination by the Court, both as to their success and their 
financial value. The claims, defences and counterclaims are complex. Both parties will submit factual and expert witness evidence in relation to the 
dispute over the coming months.

139

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

22 PROVISIONS CONTINUED

ACCOUNTING ESTIMATE
The Group is of the view that, should the matter proceed to trial, which is currently listed to commence in June 2023, the Court will determine the 
outcome on a net basis taking into account the merits of the parties’ claims and counterclaims, and the liabilities already borne by them. The Group 
is also of the view the net basis would apply in any negotiated settlement. Accordingly, the company’s assessment of the present obligation has 
been determined on a net basis. 

Should the matter proceed to trial, the eventual outcome is highly uncertain. The range of potential outcomes is very significant given the disputes 
between JDW and the Insurer as to which sums should be brought into account and what proportions of the liabilities they should each have 
to bear. 

The likelihood of a Court finding wholly in favour of the Insurer, without taking into account the costs already borne by JDW, is considered remote. 
Accordingly, the maximum potential outflow is considered to be significantly less than the £66 million claimed by the Insurer. Equally, there are 
reasonable scenarios in which JDW might be due a net contribution in respect of the costs it has incurred, even if the Insurer succeeds in some 
or all of its claims. 

IAS 37 (Provisions, contingent liabilities and contingent assets) sets out the requirements for determining the quantum and timing of recognition 
for provisions, contingent liabilities and contingent assets.

Having concluded that a provision should be estimated for the potential net outflow of the claims and counterclaims (see critical judgements in 
note 2), the Group has recorded a charge in the year for legal costs of £1.8m and a provision of £28.0m, as an estimate for accounting purposes 
of the potential costs of settlement or award and future legal costs. The Allianz dispute was recognised and disclosed as a contingent liability at 
February 2021.

Given the nature of the issues in dispute, the Court will have considerable discretion in reaching its conclusions. Accordingly, the range of 
potential outcomes, in either direction, could be many times materiality and involves a significant level of estimation. 

There is also uncertainty as to the timing of any resolution of the claim and counterclaim. The trial is listed to commence in June 2023. 
Our accounting estimate is based upon the assumption that the parties reach a settlement within FY23, however if the matter progresses 
to trial any cashflows resulting from the claim and/or counterclaim may not arise until FY24. 

CUSTOMER REDRESS
The provision relates to the Group’s liabilities in respect of costs expected to be incurred for payments for historic Financial Services 
customer redress, which represents the best estimate of redress obligations, taking into account factors including risk and uncertainty.

Redress activity, other than the Official Receiver complaints, has been concluded in the prior year and as at 26 February 2022 the Group holds 
a provision of £1.8m (2021: £1.6m), which will be paid in the next 12 months.

STRATEGIC CHANGE
In line with the Board’s strategic reviews and multi-year transformation of the business, a material level of cost reduction programs have been 
completed as well as an increased focus and refinement of the Group’s five strategic brands. The one off costs relating to this transformation were 
substantially complete in the prior year. During the prior year, total redundancy costs of £5.2m were incurred across the Group including Figleaves, 
in order to align the Group’s people costs to deliver an organisational design that supports the revised strategy. A further £2.7m was incurred on 
the restructure and the transfer of the Figleaves business under the Simply Be brand, including stock write down of £1.1m and onerous contract 
provisions of £0.8m. The remaining provision of £0.8m as at 26 February 2022 will be paid in the next 12 months. 

OTHER
The provision held at 27 February 2021 of £0.3m relates to costs and interest in relation to matters under discussion with HMRC relating to FY19 
or prior years. Agreement on this matter is still pending with HMRC as of the date of this financial report.

23 SHARE CAPITAL

Allotted, called-up and fully paid ordinary shares of 11 1/19p each
Opening as at 27 February 2021 (29 February 2020)
Issued in the year
At 26 February 2022 (27 February 2021)

2022
Number

2021
Number

460,483,231
–
460,483,231

285,817,178
174,666,053
460,483,231

2022
£m

50.9
–
50.9

2021
£m

31.4
19.5
50.9

The Company has one class of ordinary shares which carry no right to fixed income. The holders of ordinary shares are entitled to receive 
dividends as declared and are entitled to one vote per share at meetings of the Company.

In December 2020, the Group completed an equity raise where a total number of 174,666,053 ordinary shares was issued at an offer price of 57p 
per share. Net proceeds, after accounting for direct transaction costs, amounted to £93.5m. The nominal value of the shares issued of £19.5m has 
been accounted for within share capital with the remaining £74.0m accounted for within share premium.

140

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk24 OWN SHARES

Balance at 27 February 2021
Issue of own shares
Balance at 26 February 2022

2022
£m
0.3
(0.1)
0.2

2021
£m
0.3
–
0.3

The own shares reserve represents the cost of shares in N Brown Group plc held by the N Brown Group plc Employee Share Ownership Trust to 
satisfy options under the Group’s various share-based payment benefit schemes (see note 28).

At 26 February 2022 the employee trusts held 1,373,589 shares in the Company (2021: 2,240,321).

25 CASH AND CASH EQUIVALENTS
Cash and cash equivalents (which are presented as a single class of assets on the face of the balance sheet) comprise cash at bank and other 
short-term highly liquid investments with a maturity of three months or less, from point of acquisition. Included in the amount below is £1.0m 
(2021: £0.5m) of restricted cash which is held in respect of the Group’s customer redress programmes and £2.6m (2021: £3.0m) in respect of our 
securitisation reserve account. This cash is available to access by the Group for restricted purposes. In addition £2.8m (2021: £1.9m) was held at 
the balance sheet date in relation to amounts to be repaid against the Group’s securitisation facility.

A breakdown of significant cash and cash equivalent balances by currency is as follows:

Sterling
Euro
US dollar
Net cash and cash equivalents and bank overdrafts
Made up of:
Cash and cash equivalents
Bank overdrafts

2022
£m
31.3
5.1
6.7
43.1

43.1
–

2021
£m
69.1
6.2
5.5
80.8

94.9
(14.1)

The Group operates a notional pooling and net overdraft facility whereby cash and overdraft balances held with the same bank have a legal right 
of offset. In line with requirements of IAS 32, gross balance sheet presentation is required where there is no intention to settle any amounts net. 
The balance has therefore been separated between overdrafts and cash balances. 

26 GUARANTEES

BANK OVERDRAFTS
The Group operates a net overdraft facility that was undrawn at 26 February 2022 (2021: undrawn). The parent Company bank account, which 
at 26 February 2022 was in £nil overdraft (2021: £13.1m overdraft) is part of this net overdraft facility, and offset by other subsidiary accounts 
in a debit position. Parent Company loans amounted to £nil (2021: £nil) at 26 February 2022. Both balances are guaranteed by certain 
subsidiary undertakings.

BANK GUARANTEE
As at 26 February 2022, the Group had a total of £1.2m of bank guarantee offered to certain suppliers and third parties.

141

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

27 LEASES
The Group leases various buildings, equipment and vehicles under non-cancellable leases of varying lengths.

The Group has recognised right-of-use assets for these leases except for short-term and low-value leases, further information on the amounts 
recognised in the balance sheet are included within this note.

AMOUNTS RECOGNISED IN THE BALANCE SHEET
The consolidated balance sheet as at 26 February 2022 shows the following amounts relating to leases.

Right-of-use assets
27 February 2021
Depreciation
Additions
Disposals
26 February 2022

Lease liabilities
Current
Non-current

AMOUNTS RECOGNISED IN THE INCOME STATEMENT
The consolidated income statement shows the following amount relating to leases:

Depreciation charge of right-of-use buildings
Depreciation charge of right-of-use equipment and vehicles
Interest expense (included in finance costs)
Expense relating to leases of low-value assets (included in operating expenses)
Expense relating to short-term leases (included in operating expenses)

Land and 
buildings 
£m
2.5
(0.7)
0.1
(1.4)
0.5

Fixtures and 
equipment 
£m
1.1
(0.5)
–
–
0.6

2022
£m
0.9
0.4
1.3

2022
£m
0.7
0.5
0.1
1.1
0.1

Total
£m

3.6
(1.2)
0.1
(1.4)
1.1

2021
£m
1.8
3.1
4.9

2021
£m
1.0
0.7
0.4
1.1
0.1

The total cash outflow for leases during the year was £1.9m (2021 : £3.4m). The portfolio of short-term and low-value leases to which the Group is 
committed is not dissimilar to the portfolio for which the expense has been incurred during the year, and future expenses are expected to be on a 
similar level annually.

142

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk28 EQUITY-SETTLED  SHARE-BASED  PAYMENTS
The Group offers Long term incentive plan (“LTIP”) and Restricted share awards (“RSA”) that entitle key management personnel and senior 
employees to purchase shares in the parent entity. Holders of vested options are entitled to purchase shares at the market price applicable on the 
grant date of the award. The Directors’ Remuneration Report on p75 to 93 contains details of the management awards offered to key management 
and senior employees, and of the vesting conditions attached to these. 

In addition, the Group has offered its employees the opportunity to participate in an employee save as you earn (“SAYE”) share purchase plan. 
To participate in the plan the employees are required to save an amount of their gross salary for a period of 36 months. At the end of the 36 month 
period the employees are entitled to purchase shares using the funds saved at the exercise price as set on the grant date. Only employees that 
remain in service for the 36 month period will become entitled to purchase shares. 

Details of all share awards outstanding during the period are as follows:

Option scheme
SAYE savings-related scheme
2010 Executive scheme
Unapproved Executive scheme

Long–term incentive plan awards (LTIPs)
September 2019
November 2020
August 2021

Restricted Share Award (RSAs)
August 2017
June 2019
November 2020
August 2021

Deferred annual bonus scheme awards (DABs) June 2019
Deferred share bonus plan (DSBP) June 2019

Movements in share options are summarised as follows:

Outstanding at the beginning of the period
Granted during the period
Forfeited during the period
Exercised during the period
Outstanding at the end of the period
Exercisable at the end of the period

Option price
in pence

44 – 167
238 – 444
238 – 444

Exercise
period

Number 
of shares
2022

Number of 
shares
2021

May 2010 – February 2025
May 2010 – August 2024
May 2010 – August 2024

4,701,898
89,049
60,450

605,262
89,049
60,450

–
–
–

–
–
–
–

–
–

 September 2022 – September 2029
 November 2023 – November 2030
 August 2024 – August 2031

2,083,424 2,379,429
2,338,081 2,425,386
–
3,734,802

August 2020 – August 2027
September 2022 – August 2029
August 2021 – November 2030
August 2022 – August 2031

–
120,440

73,333
120,440
1,345,173 2,763,554
–
2,473,513

June 2021 – June 2029
June 2022 – June 2029

–
35,410

129,689
35,410

2022

Weighted 
average 
exercise
price
£
1.55
0.45
0.84
–
0.54
2.48

2021

Number 
  of share
options
1,890,152
–
(1,135,391)
–
754,761
149,499

Weighted 
average 
exercise price
£
1.55
–
1.54
–
1.55
2.49

Number 
of share
options
754,761
5,060,697
(964,061)
–
4,851,397
152,725

No options were exercised in the period and the weighted average share price during the period was 53p (2021: 46p).

The options outstanding at 26 February 2022 had a weighted average remaining contractual life of 2.76 years (2021: 1.32 years). 
The aggregate estimated fair values of options granted in the period is £1.4m (2021: £nil).

143

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

28 EQUITY-SETTLED  SHARE-BASED  PAYMENTS CONTINUED
Movements in management share awards (LTIPs, RSAs and DABs) are summarised as follows:

Outstanding at the beginning of the period
Granted during the period
Forfeited during the period
Exercised during the period
Outstanding at the end of the period
Exercisable at the end of the period

2022

2021

Number  
of share  
awards
9,150,832
6,670,324
(2,845,607)
(844,706)
12,130,843
–

Number 
 of share
awards
6,296,669
5,243,189
(2,060,062)
(328,964)
9,150,832
73,333

The awards outstanding at 26 February 2022 had a weighted average remaining contractual life of 8.86 years (2021: 9.02 years). The aggregate 
estimated fair values of options granted in the period is £2.8m (2021: £2.6m).

The fair value of management and share awards granted is calculated at the date of grant using a Monte Carlo model. The inputs into the model 
are as follows:

Weighted average share price at date of grant (pence)
Expected volatility (%)
Expected life (years)
Risk-free rate (%)
Dividend yield (%)

2022
50
49.0
3.0
0.2
–

2021
55
47.0
3.0
(0.1)
–

Expected volatility was determined by calculating the historical volatility of the Group’s share price over a period equivalent to the expected life of 
the option. The expected life used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, 
exercise restrictions and behavioural considerations.

The Group recognised a total charge of £0.8m (2021: £0.8m) related to equity-settled share-based payments.

29 RETIREMENT BENEFIT SCHEMES

DEFINED CONTRIBUTION SCHEMES
The Group operates defined contribution retirement benefit schemes for all qualifying employees.

The Group is required to contribute a specified percentage of payroll costs to the retirement benefit scheme to fund the benefits. 
The only obligation of the Group with respect to the retirement benefit scheme is to make the specified contributions.

The total cost charged to income of £5.7m (2021: £6.1m) represents contributions payable to the schemes by the Group at rates specified in the 
rules of the plans. As at 26 February 2022, contributions of £0.5m (2021: £0.2m) due in respect of the current reporting period had not been paid 
over to the schemes and are included in trade and other payables.

DEFINED BENEFIT SCHEME
The Group operates a defined benefit scheme, the N Brown Group Pension Fund. Under the scheme, the employees are entitled to retirement 
benefits based on final pensionable earnings. The scheme was closed to new members from 31 January 2002. On 29 February 2016 the scheme 
was closed to future accrual. No other post-retirement benefits are provided. The scheme is a funded scheme and operates under UK trust law 
and the trust is a separate legal entity from the Group. The scheme is governed by a board of trustees. The trustees are required by law to act 
in the best interests of scheme members and are responsible for setting certain policies (e.g. investment funding) together with the Group. 
The scheme exposes the Group to actuarial risks such as longevity risk, interest rate risk and investment risk. 

The most recent actuarial valuations of plan assets and the present value of the defined benefit obligation were carried out at 30 June 2021 by 
an independent qualified actuary. The present value of the defined benefit obligation, the related current service cost and past service cost were 
measured using the projected unit credit method. The preliminary results of the valuation indicated that the Technical Provisions funding position 
is a surplus of £6.4m. The Group and Trustees are in discussion to finalise the valuation and agree any variations to the schedule of contributions. 
The IAS 19 disclosures and actuarial assumptions have, where appropriate, been based on and updated in line with the preliminary valuation as at 
30 June 2021.

144

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukThe principal actuarial assumptions used in determining the Group’s net retirement benefit obligations at the balance sheet date were as follows:

Discount rate
Pension increases – Benefits accrued post 2005
Inflation – Retail Price Index
Inflation – Consumer Price Index
Life expectancy at age 65 (years)
Pensioner aged 65 – male
Pensioner aged 65 – female
Non-pensioner aged 45 – male
Non-pensioner aged 45 – female

2022
2.55%
2.30%
3.55%
2.95%

22.0
23.9
23.3
25.7

2021
2.10%
2.10%
3.35%
2.75%

22.0
23.9
23.4
25.7

The liabilities are calculated based on Fund membership as at the most recent actuarial valuation date, 30 June 2021, and no allowance has 
been made for experience relating to Covid-19 (e.g. excess deaths) since this date. Within the CMI_2020 projection tables used to model future 
improvements to life expectancy, some allowance is made for the impact of Covid-19 on observed mortality experience in the general population in 
2020 by using a “w 2020” parameter of 10%. This leads to a slight reduction in life expectancies than if no allowance had been made for observed 
mortality experience in 2020, which we estimate would increase the value of the liabilities by around 0.4%. The longer term impact of Covid-19 on 
mortality remains an area of uncertainty and therefore this assumption will be reviewed at each year-end based on the latest available information.

Amounts recognised in profit or loss in respect of these defined benefit schemes are as follows:

Past service cost
Net interest credit
Administrative expenses paid from plan assets
Profit recognised in the income statement

2022
£m
–
(0.5)
0.4
(0.1)

The amount included in the balance sheet arising from the Group’s obligations in respect of its defined benefit retirement benefit scheme is 
as follows:

Present value of defined benefit obligations
Fair value of scheme assets
Surplus in the scheme and asset recognised in the balance sheet

The amount included in the statement of comprehensive income is as follows:

Remeasurement gain
Return/(Loss) on scheme assets
Gain/(Loss) recognised in the statement of comprehensive income

2022
£m
(118.8)
156.2
37.4

2022
£m
7.3
3.2
10.5

2021
£m
0.1
(0.5)
0.4
–

2021
£m
(127.0)
152.5
25.5

2021
£m
1.0
(2.9)
(1.9)

The surplus reflects the economic benefit at the balance sheet date that the Group would be entitled to, through refund, in the event the scheme 
was wound up. In respect of the Group’s IAS 19 valuation, there are no restrictions on the recovery of the surplus which may be realised through 
refund or reduced contributions.

Movements in the present value of defined benefit obligations were as follows:

At 27 February 2021
Past service cost
Interest cost
Remeasurement (gain)/loss
Effect of changes in financial assumptions
Effect of changes in demographic assumptions
Effects of changes in experience adjustment
Benefits paid
At 26 February 2022

2022
£m
127.0
–
2.7
–
(6.3)
(0.4)
(0.6)
(3.6)
118.8

2021
£m
130.9
0.1
2.2
–
(0.8)
(0.2)
–
(5.2)
127.0

145

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

29 RETIREMENT BENEFIT SCHEMES CONTINUED
Movements in the fair value of the scheme assets were as follows:

At 27 February 2021
Interest income
Return/(Loss) on scheme assets excluding interest income
Contributions from sponsoring companies
Benefits paid
Admin expenses
At 26 February 2022

The analysis of the scheme assets at the balance sheet date was as follows. 

Equities
Fixed-interest government bonds
Index-linked government bonds
Corporate bonds
Property
Growth fixed income
Alternatives
Cash and cash equivalents

2022
£m
152.5
3.2
3.2
1.3
(3.6)
(0.4)
156.2

£m
22.3
26.2
36.6
49.0
2.6
14.6
0.3
0.9
152.5

2021
£m
157.2
2.7
(2.9)
1.1
(5.2)
(0.4)
152.5

2021

%
14.6
17.2
24.0
32.1
1.7
9.6
0.2
0.6
100.0

£m
16.2
40.1
32.2
52.1
1.9
11.8
1.5
0.4
156.2

2022

%
10.4
25.6
20.6
33.3
1.2
7.6
1.0
0.3
100.0

All assets had an observable market price (2021: all). Significant actuarial assumptions for the determination of the defined benefit obligation are 
the discount rate, inflation and life expectancy.

An increase of 0.25% in the discount rate used would decrease the defined benefit obligation by £6.4m (2021: £6.2m). An increase of 0.25% in 
the inflation assumption would increase the defined benefit obligation by £3.8m (2021: £3.7m).

An increase of one year in the life expectancy assumption would increase the defined benefit obligation by £5.0m (2021: £4.5m).

The above sensitivities are applied to adjust the defined benefit obligation at the end of the reporting period. Whilst the analysis does not take 
account of the full distribution of cash flows under the scheme, it does provide an approximation to the sensitivity of the assumptions shown. 
No changes have been made to the method and assumptions used in this analysis from those used in the previous period.

The Group has updated its approach to setting Retail Price Index (“RPI”) and Consumer Price Index (“CPI”) inflation assumptions in light of the 
RPI reform proposals published on 4 September 2019 by the UK Chancellor and UK Statistics Authority.

The Group continued to set RPI inflation in line with the market break-even expectations less an inflation risk premium.

The inflation risk premium has been increased from 0.05% at 27 February 2021 to 0.25% at 26 February 2022, reflecting an allowance for 
additional market distortions caused by the RPI reform proposals. For CPI, the Group maintained the assumed difference between the RPI and 
CPI at an average of 0.6% per annum. The estimated impact of the change in the methodology is approximately a £3.1m increase in the defined 
benefit obligation.

The scheme is funded by the Group. Funding levels for the scheme are based on a separate actuarial valuation for funding purposes for which 
the assumptions may differ from the assumptions above. Funding requirements and deficit contributions are formally set out in the Statement of 
Funding Principles, Schedule of Contributions and Recovery Plan agreed between the trustees and the Group.

Although the scheme has an accounting surplus, the Group expects to contribute £1.3m (2021 actual contributions: £1.3m) to the defined benefit 
scheme in the next financial year.

The weighted average duration of the defined benefit obligation at 26 February 2022 is approximately 20 years (2021: 20 years). The defined 
benefit obligation at 26 February 2022 can be approximately attributed to the scheme members as follows:

Active members: 0% (2021: 0%)

Deferred members: 57% (2021: 64%)

Pensioner members: 43% (2021: 36%)

All benefits are vested at 26 February 2022 (unchanged from 27 February 2021).

146

N Brown Group plc Annual Report and Accounts 2022nbrown.co.uk30 RELATED PARTY TRANSACTIONS
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not disclosed in 
this note. Remuneration paid to key management personnel (who comprise the Group Directors and members of the Executive Board) was £4.1m 
(2021: £4.2m). This was split as follows: employment benefits of £3.8m (2021: £3.9m), other benefits of £0.1m (2021: £0.3m) and share-based 
payments of £0.2m (2021: £nil).

31 GOVERNMENT GRANTS AND OTHER SUPPORT
No Government Grants or support were received during the current financial year, further detail below is included in respect of amounts received in 
the previous financial year.

The UK government offered a range of financial support packages to help companies affected by coronavirus. During the year, the Group has 
received a total government grant of £nil (2021: £3.8m) in respect of the furlough scheme. The Group has elected to deduct the grant in reporting 
the related expense.

In May 2020, the Group also secured a new up to £50 million three-year Term Loan facility, provided by its lenders under the government’s 
Coronavirus Large Business Interruption Loan Scheme (“CLBILS”). The facility, which was committed until May 2023, was fully repaid and handed 
back without penalty on 24 December 2020, following the completion of the equity raise.

32 PRIOR YEAR ADJUSTMENT
During the financial year, the IFRS Interpretations Committee (‘IFRIC’) published an agenda decision providing clarification on the accounting 
treatment of configuring or customisation costs of a software application in a Software as a Service (‘SaaS’) arrangement and related 
implementation costs. The IFRIC guides that the configuration and customisation costs incurred in implementing SaaS would rarely give rise to 
an asset controlled by the entity and that is distinct from the software itself which is generally not controlled by the acquirer and does not in itself 
give rise to an intangible asset. In these circumstances, configuration and customisation costs incurred should be expensed as the services are 
received. In some limited instances, where for example code is created that is controlled by the entity, the costs could give rise to an identifiable 
intangible asset.

Due to the nature of the agenda decision, and the significant level of spend incurred by the Group on its Capital investment and transformation 
programmes, the Group’s accounting policies have been reviewed and aligned with the IFRIC guidance issued. The revision to the accounting 
policy has been accounted for retrospectively resulting in a prior year restatement. The restatement represents a non-cash adjustment. 

The Group identified £6.7m of additions made in the years ended 27 February 2021 and 29 February 2020, that should have been expensed 
under the IFRIC guidance. £5.1m of these costs should have been expensed in the year ended 29 February 2020 and a further £1.6m in the year 
ended 27 February 2021 after taking consideration of the newly published guidance. This is offset by a reversal of the amortisation charged in 
each of the years ended 27 February 2021 and 29 February 2020. The costs expensed give rise to a deferred tax asset at 27 February 2021 of 
£0.9m, and at 29 February 2020 of £0.6m. 

The affected Balance Sheet line items are as follows:

Balance sheet (extract)

Non-current assets

Intangible Assets
Deferred Tax Assets
Total Assets
Net assets
Retained Earnings
Total Equity

 27 February  
2021
£m

Adjustment
£m

27 February 
2021 
(Restated)
£m

133.0
12.7
957.7
416.3
280.3
416.3

(4.9)
0.9
(4.0)
(4.0)
(4.0)
(4.0)

128.1
13.6
953.7
412.3
276.3
412.3

147

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE GROUP ACCOUNTS CONTINUED

32 PRIOR YEAR ADJUSTMENT CONTINUED
Similarly, a third balance sheet has been presented in accordance with IAS 1 to illustrate the impact on the opening balance sheet for the prior 
financial year: 

29 February 
2020
£m

Adjustment
£m

29 February 
2020 
(Restated)
£m

151.4

13.2

1,135.4

317.5
272.4

317.5

(4.2)

0.6

(3.6)

(3.6)
(3.6)

(3.6)

147.2

13.8

1,131.8

313.9
268.8

313.9

27 February 
2021
£m

Adjustment
£m

27 February 
2021 
(Restated)
£m

(111.9)

(39.8)

35.1
(1.6)

8.3

2.63p
2.63p

(1.6)

0.9

(0.7)
0.3

(0.4)

(0.13p)
(0.13p)

(113.5)

(38.9)

34.4
(1.3)

7.9

2.50p
2.50p

27 February 
2021
£m

Adjustment
£m

154.9
143.8
(18.6)
(20.0)

(1.6)
(1.6)
1.6
1.6

27 February 
2021 
(Restated)
£m

153.3
142.2
(17.0)
(18.4)

Balance sheet (extract)

Non-current assets
Intangible Assets

Deferred Tax Assets

Total Assets

Net assets
Retained Earnings

Total Equity

The impact on the prior period Income Statement is as follows:

Income Statement (extract)

Other administration & Payroll

Depreciation & Amortisation

Operating profit
Tax

Profit for the period
Earnings per Share from continuing operations
Basic
Diluted

Cashflow Statement (extract)

Cash generated by operations
Net cash inflow from operating activities
Purchases of intangible assets
Net Cash used in investing activities

148

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukCOMPANY BALANCE SHEET

Fixed assets
Investments
Debtors
Cash and cash equivalents
Current assets
Bank overdrafts
Creditors: Amounts falling due within one year
Current liabilities
Net current liabilities
Total assets less current liabilities
Non-current liabilities
Net assets
Capital and reserves
Called-up share capital
Share premium account
Own shares
Profit and loss account
Shareholders’ funds

As at  
26 February  
2022
£m

As at  
27 February 
2021
£m

Note

35
36

38
37

39

367.6
94.6
1.6
96.2
-
(211.9)
(211.9)
(115.7)
251.9

366.8
111.6
1.3
112.9
(13.1)
(210.6)
(223.7)
(110.8)
256.0

251.9

256.0

50.9
85.0
(0.2)
116.2
251.9

50.9
85.0
(0.3)
120.4
256.0

N Brown Group plc reported a Loss after tax for the financial period ended 26 February 2022 of £5.0m (2021:Profit of £62.8m) which includes 
dividends received of £2.0m (2021: £70.0m). The financial statements of N Brown Group plc (Registered Number 814103) were approved by the 
Board of Directors and authorised for issue on 18 May 2022.

They were signed on its behalf by:

Rachel Izzard
CFO and Executive Director

COMPANY STATEMENT OF CHANGES IN EQUITY

Changes in equity for the 52 weeks ended 27 February 2021

Balance at 27 February 2021
Comprehensive expense for the period

Profit for the period
Total comprehensive income for the period
Transactions with owners recorded directly in equity
Equity Dividends
Issue of own shares by ESOT
Share–based payment charge
Total contributions by and distributions to owners
Balance at 27 February 2021
Changes in equity for the 52 weeks ended 26 February 2022

Balance at 27 February 2021
Comprehensive expense for the period

Loss for the period
Total comprehensive loss for the period
Transactions with owners recorded directly in equity
Issue of own shares by ESOT
Share–based payment charge
Total contributions by and distributions to owners
Balance at 26 February 2022

Share capital 
(note 39)
£m

Share 
premium
£m

Own  
shares
£m

Retained 
earnings
£m

31.4

11.0

(0.3)

56.8

–
–

19.5
–
–
19.5
50.9

50.9

–
–

–
–
–
50.9

–
–

74.0
–
–
74.0
85.0

85.0

–
–

–
–
–
85.0

Total
£m

98.9

62.8
62.8

93.5
–
0.8
94.3
256.0

–
–

–
–
–
–
(0.3)

62.8
62.8

–
–
0.8
0.8
120.4

(0.3)

120.4

256.0

–
–

0.1
–
0.1
(0.2)

(5.0)
(5.0)

–
0.8
0.8
116.2

(5.0)
(5.0)

0.1
0.8
0.9
251.9

149

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE COMPANY ACCOUNTS

33 SIGNIFICANT ACCOUNTING POLICIES

BASIS OF ACCOUNTING
N Brown Group plc (“the Company”) is a company incorporated and domiciled in the UK. These financial statements present information about the 
Company as an individual undertaking and not about its Group. These financial statements were prepared in accordance with Financial Reporting 
Standard 101 Reduced Disclosure Framework (“FRS 101”).

In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements of international 
accounting standards in conformity with the requirements of the Companies Act 2006 and has set out below where advantage of the FRS 101 
disclosure exemptions has been taken.

The Company is the ultimate parent undertaking of the Group and also prepares consolidated financial statements.

The consolidated financial statements of N Brown Group plc are prepared in accordance with international accounting standards in conformity with 
the requirements of the Companies Act 2006 and are available to the public and may be obtained from its registered office address.

In these financial statements, the Company has applied the exemptions available under FRS 101 in respect of the following disclosures:

Company cash flow statement and related notes;

Disclosures in respect of transactions with wholly owned subsidiaries;

Disclosures in respect of capital management; 

The effects of new but not yet effective IFRSs; and

Disclosures in respect of the compensation of key management personnel.

As the consolidated financial statements of N Brown Group plc include equivalent disclosures the Company has also taken exemptions under FRS 
101 available in respect of the following disclosures:

Certain disclosures required by IFRS 13 Fair Value Measurement;

Disclosures required by IFRS 7 Financial Instrument Disclosures; and

Disclosures required by IFRS 2 Share-based payment.

GOING CONCERN
For the reasons set out below, the Directors of the Company believe that it remains appropriate to prepare the financial statements on a going 
concern basis. The Company is relying on the Going Concern assessment performed for the purposes of the Group. 

After reviewing the Group’s forecasts and risk assessments, the Directors have formed a judgement at the time of approving the financial 
statements, that there is a reasonable expectation that the Group and the Company have adequate resources to continue in operational existence 
for the 12 months from the date of signing this Annual Report & Accounts. For this reason, the Directors continue to adopt the going concern basis 
in preparing the financial statements. 

In arriving at their opinion, the Directors considered the following:

a)  the Group’s cash flow forecasts and revenue projections for the 12 months from the date of signing these results (the “Base Case”), reflecting, 
amongst other things the following assumptions:

The business continues to be fully operational in the event of any potential further developments associated with the Covid-19 pandemic, as has 
been the case since the outset; 

Product gross margin growth is expected year on year and will be achieved through changes to product mix, planned price increases. It is 
recognised that we will continue to face a highly promotional retail market, inflationary pressures and industry wide increases in freight rates and 
supply chain challenges;

Financial Services revenue reduces marginally as the average size of the loan book is smaller as a function of lower product sales during 
the pandemic;

FS gross margin reduces as the abnormally low levels of arrears and write offs stabilise following the end of Covid-19 government support and the 
customer expected credit loss behaviour experiences a level of stress from the inflationary pressures on our customers; and

Increases to operating costs reflecting inflationary cost base pressures and the continuation of strategic above the line brand investment, net of 
mitigating actions.

b)  the impact on trading performance of severe but plausible downside scenarios (the “Downside Case”), including:

Adverse macroeconomic conditions impacting customer behaviour;

Current inflationary pressures, supply chain pressures and unusually high freight rates have more material impact on gross margins that the 
base case;

Covid-19 related absences requiring the use of contractors to fill staff shortages;

150

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukBusiness interruptions reducing product revenue, for example from a denial of service caused by a cyber attack or delivery delays caused by 
driver shortages;

Exceptional cash outflow higher than the accounting provisions with regards to the ongoing legal claim with Allianz.

The Downside Case also includes additional sensitivities to product revenue, customer bad debt write off, customer account payment collection 
rates and the cost base. 

The Downside Case represents the compounded impact of all the scenarios with the sensitivities layered on top. Material total accessible liquidity 
headroom exists of greater than £100m throughout the Downside assessment.

c)  the committed facilities available to the Group and the covenants thereon. Details of the Group’s committed facilities are set out in note 17, 
the main components of which are:

A £400m securitisation facility committed until December 2024, drawings on which are linked to prevailing levels of eligible receivables (£305.5m 
drawn against an accessible £365.6m based on the maximum of eligible customer receivables at 26 February 2022);

An RCF of £100m committed until December 2023, which is fully undrawn; and

An overdraft facility of £12.5m which is subject to an annual review every July (undrawn as at date of signing of these accounts).

d)  that there are no forecast breaches of any covenants in either the Base Case or Downside Case. Material headroom exists within the banking 
covenants and EBITDA within the base case and the downside, EBITDA would have to more than halve against the downside in FY23 to 
breach conditions.

e)  the Group’s robust policy towards liquidity and cash flow management. As at 30 April 2022, the Group had cash of £31.8m, net of restricted 
cash of £3.6m and undrawn secured facilities of £69.3m. In addition, the Group had £112.5m of unsecured facilities that were not drawn. This gives 
rise to total accessible liquidity (“TAL”) of £210.0m (FY22: £212.1m).

f)  The Group’s clear capital allocation policy that prioritises meeting its’ liabilities for day to day operations of the business over investment in the 
delivering the strategy or distributions to shareholders.

g)  the Group management’s ability to successfully manage the principal risks and uncertainties outlined on p32 to 37 during periods of uncertain 
economic outlook and challenging macro-economic conditions.

INVESTMENTS
Fixed asset investments in subsidiaries are shown at cost less provision for impairment.

IMPAIRMENT
At each balance sheet date, the Company reviews the carrying value of its investments to determine whether there is any indication that those 
investments have suffered an impairment loss. If any such indication exists, the recoverable amount of the investment is estimated in order to 
determine the extent of the impairment loss (if any). Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing 
value in use, the estimated future cash flows are discounted to their present value using a discount rate that reflects current market assessments of 
the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an investment is estimated to be less than its carrying amount, the carrying amount of the asset (cash-generating unit) 
is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately. Impairment losses recognised in prior periods 
are assessed at each reporting date for any indications that the loss has decreased or no longer exists. An impairment loss is reversed if there 
has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s 
carrying amount does not exceed the carrying amount that would have been determined, if no impairment loss had been recognised. A reversal of 
an impairment loss is recognised in the income statement immediately.

TAXATION
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the profit and loss account except to the extent 
that it relates to items recognised directly in equity or other comprehensive income, in which case it is recognised directly in equity or other 
comprehensive income.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively enacted at 
the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and 
the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill; the initial 
recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business combination; and differences relating 
to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of deferred tax provided is 
based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively 
enacted at the balance sheet date. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available 
against which the temporary difference can be utilised.

151

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE COMPANY ACCOUNTS CONTINUED

33 SIGNIFICANT ACCOUNTING POLICIES CONTINUED

DIVIDENDS
Dividends receivable are recognised when the Company’s right to receive payment is established. Dividends payable to the Company’s 
shareholders are recognised as a liability and deducted from shareholders’ equity in the period in which the shareholders’ right to receive payment 
is established.

CASH AND CASH EQUIVALENTS
Cash and cash equivalents comprise cash on hand and demand deposits, less bank overdrafts where a right to offset exists.  

OWN SHARES HELD BY ESOT
Transactions of the Company-sponsored Employee Share Ownership Trust (ESOT) are treated as being those of the Company and are therefore reflected 
in the Company financial statements. In particular, the trust’s purchases and sales of shares in the Company are debited and credited directly to equity.

SHARE-BASED PAYMENTS
The Company issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured as the 
Company issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured at fair value at 
the date of grant.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the vesting period, 
based on the Company’s estimate of shares that will eventually vest. This is recognised as an employee expense with a corresponding increase in 
equity. Fair value is measured by the Monte Carlo method for options subject to a market-based performance condition.

For share-based payment awards with non-vesting conditions, the grant date fair value of the share-based payment is measured to reflect such 
conditions and there is no true-up for differences between expected and actual outcomes.

Whilst the Company has no own employees of its own, it settles all share incentive schemes granted to employees of its subsidiaries. 
As subsidiaries are not recharged for the share-based payment charge, the amount is debited to cost of investment.

FINANCIAL ASSETS – CLASSIFICATION
IFRS 9 contains a classification and measurement approach for financial assets that reflects the business model in which assets are managed 
and their cash flow characteristics.

IFRS 9 contains three principal classification categories for financial assets: measured at amortised cost; fair value through other comprehensive 
income (“FVOCI”); and fair value through profit and loss (“FVTPL”). A financial asset is measured at amortised cost if both the conditions detailed 
below are met and it has not been designated as FVTPL.

All of the Company’s receivables are due from subsidiary companies, and are classified as amortised cost because:

all such assets are held within a business model whose objective is to hold the asset to collect its contractual cash flows; and

the contractual terms of all such assets give rise to cash flows on specified dates that represent payments of solely principal and interest on the 
outstanding principal amount.

FINANCIAL INSTRUMENTS – RECOGNITION AND MEASUREMENT
Financial assets and financial liabilities are recognised on the Company’s balance sheet when the Company becomes a party to the contractual 
provisions of the instrument.

All financial assets are recognised and derecognised on a trade date where the purchase or sale of a financial asset is under a contract whose 
terms require delivery of the financial asset within the timeframe established by the market concerned. The Company derecognises financial 
liabilities when, and only when, the Company’s obligations are discharged, cancelled or they expire.

Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition or issue 
of financial assets and financial liabilities are added to or deducted from the fair value of the financial assets or financial liabilities as appropriate on 
initial recognition.

Financial assets classified as amortised cost are subsequently measured using the effective interest method, less any impairment. 
Financial liabilities classified as amortised cost are subsequently measured using the effective interest method, with interest expense recognised 
on an effective yield basis. The effective interest rate method is a method of calculating amortised cost and of allocating interest expense over the 
relevant period. The effective interest rate is the rate that exactly discounts estimated future cash flows through the expected life of the financial 
instrument, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

152

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukBANK BORROWINGS
Interest bearing bank loans and overdrafts are recorded at proceeds received, net of direct issue costs. Finance charges, including premiums 
payable on settlement or redemption and direct issue costs, are accounted for on an accrual basis in the income statement using the effective 
interest method.

IMPAIRMENT OF FINANCIAL ASSETS
The Company recognises an allowance for ECLs on its receivables from subsidiaries.

Receivables from subsidiaries are determined to have a significant financing component, and therefore the ECL model applies the concept 
of staging.

Stage 1 – assets which have not demonstrated any significant increase in credit risk since origination

Stage 2 – assets which have demonstrated a significant increase in credit risk since origination

Stage 3 – assets which are credit impaired (i.e. defaulted)

Under IFRS 9, loss allowances are measured on either of the following bases:

12-month ECLs: these are ECLs that result from possible default events within the 12 months after the reporting date; and

Lifetime ECLs: these are ECLs that result from all possible default events over the expected life of a financial instrument.

12-month ECLs are calculated for assets in Stage 1 and lifetime ECLs are calculated for assets in Stages 2 and 3.

All receivables are considered to be repayable on demand, and therefore expected credit losses have been measured over the expected period 
to transfer cash once demanded. Receivables are considered on an entity-by-entity basis to assess the expected credit loss based on the assets 
of the counterparty and their ability to repay. In the case of these receivables the PD is considered to either be close to nil which would result in an 
immaterial loss, or 100% for those entities without sufficient assets to repay, and therefore be considered to be Stage 3 credit impaired. The LGD 
has been determined based on the expected ability to realise cash from the assets of the counterparty entity to calculate the expected credit loss.

CRITICAL JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
The significant judgements made by management in applying the Company’s accounting policies and the key sources of estimation uncertainty in 
these financial statements, which together are deemed critical to the Company’s results and financial position, are as follows:

CARRYING VALUE OF INVESTMENTS

CRITICAL JUDGEMENT
Impairment exists when the carrying value of an asset or cash-generating unit exceeds its recoverable amount, which is the higher of its fair value less 
costs of disposal and its value in use. An impairment indicator exists at the year end as the market capitalisation of the Company is exceeded by the 
value of its investments, and an impairment review was therefore carried out at the year end date as outlined in note 12. The value in use calculation 
used for the purposes of the Group impairment review provides an assessment of the trading prospects and future cashflows of the Group and the 
Company, and therefore supports the carrying value of the investment asset held by the Company. The value in use calculation provides material 
headroom and therefore no impairment of the Company investments is required. 

34 PROFIT FOR THE PERIOD
As permitted by section 408 of the Companies Act 2006 the Company has elected not to present its own profit and loss account for the period.

N Brown Group plc reported a Loss after tax for the financial period ended 26 February 2022 of £5.0m (2021: profit of £62.8m) which includes 
dividends received of £2.0m (2021: £70.0m).

The Non-Executive Directors’ remuneration was £0.7m (2021: £0.6m) and ten Non-Executive Directors were remunerated (2020: nine). 
The Executive Directors were remunerated by a subsidiary company in both years; the total was £1.1m (2021: £1.3m). Further details are provided 
on p86 of the Directors’ Remuneration Report.

Fees in relation to non-audit related services include fees of £nil (2021: £60,000) relating to assurance services and £nil, of which £nil was required 
by regulation (2021: £45,000), in relation to the equity raise completed by the Group during the year.

Fees payable to the Company’s auditor for the audit of the Company’s annual accounts were £20,000 (2021: £20,000).

153

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE COMPANY ACCOUNTS CONTINUED

35 FIXED ASSET INVESTMENT

Opening cost and net book value
Movement in period
Closing cost and net book value

The Company has investments in the following subsidiaries and joint ventures.

Company
Aldrex Ltd
Alexander Ross (Financial  Services) Ltd
Ambrose Wilson Ltd
Better Living Ltd
Classic Combination Ltd
Comfortably Yours Ltd
Crescent Direct Ltd
Cuss Contractors Ltd
Dale House (Mail Order) Ltd
Daly Harvey Morfitt Ltd
DHM  (Management Services) Ltd
E Langfield & Co. Ltd
Eunite Limited
Figleaves Global Trading Limited
Financial Services (Edinburgh) Ltd
First Financial Ltd
Gray & Osbourn Ltd
Halwins Ltd
Hammond House Investments
International Ltd
Hammond  House Investments Ltd
Hartingdon House Ltd
HB Wainwright (Financial Services) Ltd
Heather Valley (Woollens) Ltd
Hilton Mailing Ltd
Holland & Heeley Ltd
House of Stirling (Direct  Mail) Ltd
J.D. Williams & Co Ltd
J.D. Williams Group Ltd

J.D. Williams Merchandise Co Ltd
JDW Finance Ltd*
JDW Malta Limited*
JDW Pension Trustees Ltd
Langley House Ltd
Mature Wisdom Ltd
Melgold Ltd
NB Finance (Eire Reg)

Registered Office Address
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES

Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
29 Earlsfort Terrace, Dublin 2, Ireland

N Brown Pension Trustees Ltd
N  Brown Funding Ltd*

Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES

N Brown Holdings Ltd

Griffin House, 40 Lever Street, Manchester M60 6ES

N Brown Property One Ltd
N Brown Property Three Ltd
N Brown Property Two Ltd
NB Funding Guernsey Ltd (Guernsey Reg) St Martin’s House, Le Bordage, St Peter Port, 

Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES

Guernsey, GY1 4AU

154

2022
£m
366.8
0.8
367.6

2021
£m
366.0
0.8
366.8

Status
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Trading Company
Intermediate  
Holding company
Dormant
Active
Active
Active
Dormant
Dormant
Dormant
Intermediate 
Holding Company
Active
Intermediate 
Holding Company
Intermediate 
Holding Company
Dormant
Dormant
Dormant
Intermediate 
Holding Company

Proportion 
held by the 
Group (%)
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100

100
100

100

100
100
100
100

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNB Holdings Guernsey Ltd (Guernsey Reg) St Martin’s House, Le Bordage, St Peter Port, 

Guernsey, GY1 4AU

NB Insurance Guernsey Ltd (Guernsey Reg) St Martin’s House, Le Bordage, St Peter Port, 

NB Malta No1 Ltd (Malta Reg)

NB Malta No2 Ltd (Malta Reg)

Nochester Holdings (Eire Reg)

Odhams Leisure Group Ltd
Oxendale & Company Ltd
Oxendale & Co. Ltd (Eire Reg)
Reliable Collections Ltd
Sander & Kay Limited
Speciality Home Shopping (US) Ltd*
Speciality Home Shopping 
(US Marketing) LLC (incorporated 
5 January 2018)
Tagma Ltd
T-Bra Limited
The Bury Boot & Shoe Co (1953) Ltd
The Value Catalogue Limited
Vote It Ltd
Whitfords (Bury) Ltd
Whitfords (Cosytred) Ltd
Whitfords (Textiles) Ltd
Wingmark Ltd

Guernsey, GY1 4AU
The Hedge Business Centre, Level 3, 
Triq ir-Rampa ta’ San Giljan, St Julians STJ 1062, Malta
The Hedge Business Centre, Level 3, 
Triq ir-Rampa ta’ San Giljan, St Julians STJ 1062, Malta
29 Earlsfort Terrace, Dublin 2, Ireland

Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Woodford Business Park, Santry, Dublin 17, Ireland
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
1209 Orange Street, Wilmington, Delaware 19801

Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES
Griffin House, 40 Lever Street, Manchester M60 6ES

*  Entities exempt from preparing audited statutory financial statements by virtue of s479A of Companies Act 2006.

Intermediate 
Holding Company
Trading Company

In the course of 
being dissolved
In the course of 
being dissolved
Intermediate 
Holding Company
Dormant
Doormant
Trading Company
Dormant
Dormant
Dormant
Dormant

Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant

100

100

100

100

100

100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100

36 DEBTORS

Amounts falling due within one year:
Amounts owed by Group undertakings
Prepayments and accrued income

2022
£m

94.5
0.1
94.6

The amounts owed by Group undertakings, whilst there is no fixed term of expiry, are expected to be repaid within the next 12 months.

37 CREDITORS

Amounts falling due within one year:
Amounts owed to Group undertakings

2022
£m

211.9
211.9

2021
£m

111.5
0.1
111.6

2021
£m

210.6
210.6

155

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukNOTES TO THE COMPANY ACCOUNTS CONTINUED

38 BANK LOANS AND OVERDRAFTS

Bank overdrafts

2022
£m
–
–

2021
£m
13.1
13.1

The Company’s bank account, which at 26 February 2022 was in £nil overdraft (2021: £13.1m overdraft), is part of the Group’s notional pooling 
and net overdraft facility of £12.5m, as described in note 17, and offset by other subsidiary accounts in a debit position. This facility of £12.5m was 
undrawn at 26 February 2022 (2021: £7.5m undrawn). 

At 26 February 2022, the Company had available £100m (2021: £100m) of undrawn committed borrowing facilities, under a medium term RCF 
bank loan committed to December 2023, in respect of which all conditions precedent had been met.

The weighted average interest rates paid/applicable in the year were as follows:

Net overdraft facility
Bank loans

39 SHARE CAPITAL

Allotted, called-up and fully paid ordinary shares of 11 1/19p each
At 27 February 2021
Issued during the year
At 26 February 2022

The Company has one class of ordinary share which carries no right to fixed income.

2022
%
1.7
0.8

Number

460,483,231
–
460,483,231

2021
%
1.6
1.5

£m

50.9
–
50.9

40 GUARANTEES
Parent Company bank account which at 26 February 2022 was £nil (2021: £13.1m overdraft) is part of the Group’s net overdraft facility, as 
described in note 17, and offset by other subsidiary accounts in a debit position. The net overdraft facility of £12.5m was undrawn at 26 February 
2022 (2021: £7.5m undrawn). Parent Company loans amounted to £nil (2021: £nil) at 26 February 2022. Both balances are guaranteed by certain 
subsidiary undertakings.

156

N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukSHAREHOLDER INFORMATION

FINANCIAL CALENDAR

2022

2023

February
May 
June
July
October
January

Financial year end
Preliminary announcement of annual results
Publication of 2022 Annual Report and Accounts
Annual General Meeting
Interim results
Christmas Trading Statement 

An updated version of the financial calendar is available at www.nbrown.co.uk

REGISTERED OFFICE
Griffin House  
40 Lever Street  
Manchester M60 6ES  
Registered No. 814103 
Telephone 0161 236 8256

BANKERS 
HSBC Bank plc 
The Royal Bank of Scotland plc 

REGISTRARS
Link Asset Services PXS  
134 Beckenham Road  
Beckenham, Kent BR3 4ZF 
Telephone 0871 664 0300  
(Calls cost 10p per minute plus 
network extras)

SOLICITORS 
Pinsent Masons LLP 
Eversheds LLP  
Addleshaw Goddard LLP 
Herbert Smith Freehills LLP

AUDITOR
KPMG LLP 1 St Peter’s Square  
Manchester M2 3AE

NOMINATED ADVISER
Shore Capital and Corporate Limited

CORPORATE BROKERS
Jefferies Hoare Govett 
Shore Capital Stockbrokers Limited

SHAREHOLDER BENEFITS
Subject to certain conditions, shareholders are entitled to a 20% privilege discount off the selling price of consumer merchandise in any of the 
Group websites. Shareholders interested in these facilities should write for further information to the Company Secretary, N Brown Group plc, 
Griffin House, 40 Lever Street, Manchester M60 6ES stating the number of shares held and the brand or product of interest.

CAPITAL GAINS TAX
For the purpose of capital gains tax, the value of the Company’s ordinary shares of 10p each was 6.40625p per share on 31 March 1982 
and 1.328125p on 6 April 1965.

For more information and latest news on the Group, visit www.nbrown.co.uk

157

FINANCIAL STATEMENTSGOVERNANCE REPORT STRATEGIC REPORT N Brown Group plc Annual Report and Accounts 2022nbrown.co.ukTHANK YOU
We would like to thank everyone who has helped to produce this report: 

Aaron Yates

Alex Grime

Alex Humphries

Alison Peet

Amy Linehan

Andrea Archer

Andrew Moseley

Angela Gaskell

Bruce Smith

Carolyn McNulty

Camilla Duncan

Chris Hylton

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158

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