Naspers Ltd
Annual Report 2013

Plain-text annual report

2013 integrated annual report including notice of annual general meeting 40 41 10 12 16 18 24 30 38 8 4 3 2 s1 t n e t n o c 48 50 68 The Naspers group Scope of this report and assurance Statement of the board of directors Highlights of the year in review Our business Group at a glance Overview of segments Our global footprint Chair’s report Chief executive’s report Risk management Balancing profit, people and our planet Value added statement Strategy 47 Performance review Financial review Operational review Non-financial review 92 Corporate governance 98 Directorate 104 106 118 Social and ethics committee report Remuneration report Report of the audit committee 121 Summarised annual financial statements 137 Shareholder and 138 corporate information Administration and corporate information 139 Analysis of shareholders 139 Shareholders’ diary 140 Notice of annual general meeting 151 Proxy form The Naspers group Group Scope of this report and assurance Since 2008 Naspers has reported annually to stakeholders on its non-financial performance. This is our third integrated annual report – Our South African operations publish combining financial and non-financial information separate integrated annual reports on for a fuller understanding of our group www.media24.com and performance for the financial year from www.multichoice.co.za. 1 April 2012 to 31 March 2013. We continue to develop group reporting The report was prepared using the guidelines standards to make our disclosure increasingly of the Global Reporting Initiative (GRI G3) and meaningful and measurable for stakeholders. recommendations of the latest King Report on Our report excludes financial and non-financial Corporate Governance in South Africa (known targets or forward-looking statements other than as King III). explained below. This integrated annual report includes the The financial information extracted from financial performance of the Naspers group and the audited Naspers Limited consolidated its subsidiaries, joint ventures and associates. The annual financial statements for the year ended scope of reporting on non-financial performance 31 March 2013 has been correctly quoted in covers the holding company, internet operations in this integrated annual report. Refer to page 124 Latin America (Buscapé) and Central and Eastern for PricewaterhouseCoopers Inc.’s (PwC) report. Europe (Allegro), pay-television businesses in South The South African broad-based black economic Africa and Nigeria (MultiChoice) and print media empowerment (BBBEE) information was verified operations in South Africa (Media24). Together by Empowerlogic (MultiChoice) and AQRate these account for 82% of consolidated revenue. (Media24). Note: Forward-looking statements This report may contain forward-looking statements as defined in the United States Private Securities Litigation Reform Act of 1995. Words such as ”believe”, ”anticipate”, ”intend”, ”seek”, ”will”, ”plan”, ”could”, ”may”, ”endeavour” and similar expressions are intended to identify such forward-looking statements, but are not the exclusive means of identifying such statements. While these forward-looking statements represent our judgements and future expectations, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These include factors that could adversely affect our businesses and financial performance. We are not under any obligation to (and expressly disclaim any such obligation to) update or alter our forward-looking statements, as a result of new information, future events or otherwise. Investors are cautioned not to place undue reliance on any forward-looking statements in this report. 2 PerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Statement of the board of directors on the integrated annual report The audit committee and the board reviewed the integrated annual report and the board approved the The audit committee and the board reviewed the integrated annual report and the board approved the report. The financial statements were prepared in accordance with International Financial Reporting report. The financial statements were prepared in accordance with International Financial Reporting Standards (IFRS) and the South African Companies Act No 71 of 2008, while the integrated annual report Standards (IFRS) and the South African Companies Act No 71 of 2008, while the integrated annual report was prepared in accordance with the guidelines of the Global Reporting Initiative (GRI). was prepared in accordance with the guidelines of the Global Reporting Initiative (GRI). The integrated annual report and financial statements fairly reflect, in our opinion, the true financial The integrated annual report and financial statements fairly reflect, in our opinion, the true financial position of the group at 31 March 2013 and its operations during this period as described in the report. position of the group at 31 March 2013 and its operations during this period as described in the report. On behalf of the board On behalf of the board Ton Vosloo Ton Vosloo Chair Chair Cape Town Cape Town 21 June 2013 21 June 2013 3 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Highlights of the year in review financial performance Revenue* 2009 2010 2011 2012 2013 R’m 100 000 80 000 60 000 40 000 20 000 0 Trading profit* 2009 2010 2011 2012 2013 *Including associates on a proportionate basis. *Including associates on a proportionate basis. Core HEPS 2009 2010 2011 2012 2013 Development spend 2009 2010 2011 2012 2013 4 cents 2 500 2 000 1 500 1 000 500 0 R’m 4 500 4 000 3 500 3 000 2 500 2 000 1 500 1 000 500 0 Free cash flow 2009 2010 2011 2012 2013 Dividend per share 2009 2010 2011 2012 2013 R’m 20 000 15 000 10 000 5 000 0 R’m 5 000 4 000 3 000 2 000 1 000 cents 450 400 350 300 250 200 150 100 50 0 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation five-year review R’m 2009 2010 2011 2012 2013 Income statement items, including associates on a proportional basis Revenue Trading profit Excluding associates Trading profit Free cash flow Statement of financial position Total assets Total equity Total liabilities Other information Development spend 34 505 37 251 45 103 56 522 76 776 7 173 8 537 10 546 11 762 14 465 4 940 5 447 6 098 5 669 5 729 2 432 4 129 3 991 3 619 3 473 54 560 57 468 69 855 81 278 103 536 35 217 35 634 42 942 49 576 55 853 19 343 21 834 26 913 31 702 47 683 1 144 1 240 1 535 2 823 4 267 Core headline earnings per share (cents) 1 179 1 426 1 612 1 850 2 216 Dividend per N ordinary share (cents) (proposed) 207 235 270 335 385 Weighted average number of N ordinary shares (’000) 371 004 372 951 374 501 375 653 385 064 5 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation non-financial performance 6,7m households in 48 countries across the African continent enjoy our pay-television channels packed with premium sport and entertainment. SuperSport broadcasts 24 sport channels throughout Africa, featuring around 12 000 live events per year. USERS AND SERVICES Some 1,2bn internet users worldwide use our platforms to trade, be entertained or to connect with friends and family. Media24 publishes around 60 magazines and 90 newspaper titles in Africa, including the continent’s most widely read daily newspaper, Daily Sun. 12m people read our magazines monthly and our newspapers each week. 197 bursaries awarded to Media24 employees for part-time studies. 138 453 hours of training conducted across the Media24 group. MultiChoice offered 643 learnerships across production, broadcast engineering and customer care. 117 internships were offered at M-Net, SuperSport and MultiChoice. Some R1,4m was made available for MultiChoice bursaries, R900 000 of which was specifically designated for women. Allegro ranks fourth among the Top 100 Ideal Employees to work for according to the Universum Students Survey of engineers. OUR PEOPLE 6 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation ENVIRONMENT MultiChoice’s green initiatives are progressively covering energy efficiency, waste management, products and community outreach. Paarl Media is a leader in the local industry in reducing the impact of print-production processes on natural resources and implementing practices to eliminate emissions. SOCIO-ECONOMIC DEVELOPMENT Allegro’s e-Business Without Barriers initiative empowered over 200 disabled people this year, by training them in ecommerce, allowing them to apply for jobs they would have otherwise been excluded from. Media24’s multi-million rand project is boosting 24 selected non-profit organisations and small businesses by providing advertising space and editorial coverage Some 100 000 shareholders are now able to trade their Phuthuma Nathi shares. 7 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Our business Introduction The company has its primary listing on the Johannesburg Stock Exchange (JSE) in South Africa, where it has been a constituent of the Top 20 index for some years. It also has a Level I American Depository Receipt programme (ADR programme) listing on the London Stock Exchange (LSE) and trades in the USA on an over-the-counter (OTC) basis. International investors, which currently account for about 50% of our shareholder base, are therefore able to buy and sell Naspers securities either through the appropriate OTC market, or on the LSE or JSE (details on page 138). Naspers is a leading broad-based multinational group, with principal operations in ecommerce, other internet services, pay television and related technologies, as well as print media. We operate predominantly in emerging markets with growth potential. These include Africa, China, Latin America, Central and Eastern Europe, Russia, India, South-east Asia and the Middle East. Most of our businesses are market leaders in their sectors. 8 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation 9 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation ENRICHING LIVES AFRICA DTH DTT Classifieds Etail Pay television Ecommerce Internet Global platform operator T A M R o F E P y T 10 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Group at a glance Payments Listed Print Global platform operator 11 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Overview of segments Internet Our internet assets are spread across Eastern and Central Europe, China, Russia, Latin America, India, South-east Asia, Africa and the Middle East. These platforms and communities offer ecommerce services, communication, social networks, entertainment and mobile value-added services. Historically, we reported on our internet activities by region. Given the growth of the portfolio, we believe reporting by activity now presents a more useful view of our group. Accordingly, these activities are now segmented within our internet operations as: n Integrated listed internet platforms – Tencent and Mail.ru. n Ecommerce platforms – classifieds, etailing and payments. n Others. Over the last three years we have sharpened our focus within ecommerce. During this time we expanded our footprint organically and through acquisitions. We believe online shopping is a major global consumer need and anticipate that the A brief description of each ecommerce category proliferation of affordable tablets and smartphones is provided below: will drive the uptake of this service. We continue Etailing: We are building business-to-consumer to focus our efforts on expanding across the value (B2C) enterprises that enable consumers to chain, increasing the number of products and purchase goods and services through online and services we offer to our customers and embracing mobile platforms. The business model typically the benefits of mobile internet to increase scale requires scale for success. and reach. 12 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation availability and pricing on products offered by multiple vendors. We receive a fee from vendors for leads generated and/or purchase transactions completed. Classifieds: We operate online classifieds platforms which list items for sale or wanted for purchase. We create local, online exchanges between buyers and sellers, offering value for all. Our revenues from classifieds include listing and promotional fees. In some markets we purchase and hold Given the local nature of this service, we inventory for sale in our own warehouses and typically build regional teams to drive brand fulfilment centres and take responsibility for the awareness, product development and customer delivery of items to the end consumer. Delivery interaction. We focus on liquidity through could be via owned or contracted third-party distribution systems. Tight working capital management and good merchandising is key increased penetration and engagement. The business model requires significant upfront investment over time to build market leadership. to driving satisfactory returns on cash invested. Generating returns from our investments by Revenues from etail platforms are derived from monetising these sites is still some way off. the sale of products and goods held in inventory as well as on consignment. In other markets we facilitate third-party business-to-consumer (B2C) and consumer-to- consumer (C2C) transactions through proprietary platforms. We offer sales management tools and traffic generation, but do not in these cases purchase or hold inventory directly. Revenues from these marketplace services are derived from commission charged on successful transactions, as well as listing and promotional fees. We also offer online price-comparison services to enable consumers to obtain information, 13 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Overview of segments (continued) Payments: Under the PayU brand, we offer solutions that enable safe and easy payment for goods and services purchased online. These payment solutions are available to consumers on our own ecommerce platforms as well as on third-party operated ecommerce platforms. Ecommerce sector by category Classifieds Etail Payments Ecommerce 14 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Pay television We operate pay-television subscriber platforms in South Africa and sub-Saharan Africa. Naspers also develops underlying content protection and access-management technologies for internet, pay-television and mobile platforms. Main operations include: MultiChoice: Leading provider of pay-television services, including mobile, under the DStv umbrella, serves 6,7m households in 48 African countries. M-Net: General channel provider, sourcing content from international content owners and commissioning local production. SuperSport: Premier funder and broadcaster of sporting content in 48 countries in Africa. MWEB: A leading internet service provider in South Africa. Irdeto: Global provider of content security, management and delivery for pay-media companies. Print media Print media consists of magazines, newspapers, printing, distribution and book-publishing businesses in South Africa and some print media investments in Brazil and China. Main operations include: Media24: Leading publisher of newspapers, magazines and books in Africa. Its activities include traditional and digital publishing, printing and distribution. Media24 publishes some 60 magazine titles and 90 newspaper titles. The company is evolving into an innovative multiplatform econtent and services provider. 24.com: Leading internet publisher in Africa. Paarl Media: Leading print and related-services provider, focused on educational and retail markets in South Africa and further north. Book publishing: Market leaders in some sectors include Via Afrika Publishers, Jonathan Ball Publishers and NB Publishers. Abril: Leading magazine publisher in Brazil. Beijing Media Corporation: Operates a Beijing newspaper, the Beijing Youth Daily. 15 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Our global footprint Seattle San Francisco Carlsbad San Carlos Mexico City NORTH AMERICA Mankato Ottawa New York Vienna Miami Caracas Bogota Oslo Copenhagen Hoofddorp London Eindhoven Paris Rotterdam Essen Poznan Warsaw Wroclaw Zlin Vienna Valbonne Bologna EUROPE Madrid Zug Giussago Rome AFRICA Nouakchott Praia Dakar Bissau Conakry Freetown Bamako Niamey N’Djamena Ouagadougou Kano Kaduna Abudja Enugu Lagos Jos Monrovia Kumasi Ibadan Abidjan Accra Port Harcourt Malabo Lome Cotonou Sao Tome Yaoundé Douala Bata Libreville SOUTH AMERICA Campina Lima Belo Horizonte Uberaba Marília Rio De Janeiro Sao Paulo Curitiba Joinville Córdoba Buenos Aires Santiago Pointe Noire Brazzaville Kinshasa Luanda Kitwe Lusaka Jamestown Windhoek Swakopmund Gaborone Johannesburg Maseru Cape Town Internet Pay television Print Technology We provide services in more than 130 countries. 16 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Nizhniy Novgorod Moscow Novosibirsk ASIA Tallinn Poznan Warsaw Wroclaw Zlin Vienna Kiev Ekatarinaburg New Delhi Mumbai Bangalore Istanbul Thessaloniki Athens Nicosia Dubai Khartoum N’Djamena Asmara Djibouti Addis Ababa Bangui Juba Brazzaville Kinshasa Kampala Kigali Bujumbura Nairobi Arusha Mombasa Zanzibar Dar Es Salaam Mahe Kitwe Lusaka Lumbumbashi Lilongwe Blantyre Harare Mutare Bulawayo Beira Moroni Nampula Antananarivo Gaborone Maseru Johannesburg Maputo Mbabane Durban Port Louis Trianon Ürümqi Lanzhou Taiyuan Xi’an Chengdu Chongqing Changchun Harbin Shenyang Beijing Tianjin Shijiazhuang Jinan Zhengzhou Nanjing Hefei Wuhan Changhsa Shanghai Hangzhou Nanchang Fuzhou Guangzhou Hong Kong Kunming Guiyang Shenzhen Nanning Seoul Tokyo Manila Bangkok Kuala Lumpur Singapore Jakarta AUSTRALIA Sydney 17 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chair’s report Overview This integrated annual report to stakeholders was prepared using the recommendations of King III, Global Reporting Initiative (GRI) guidelines and global best practice, where appropriate. Our aim is to provide a balanced view of our performance for the year to 31 March 2013 and to continually improve our disclosure. Readers will notice that in relation to our internet businesses, we move from regional reporting to reporting by functional activity. Our portfolio has grown. The nature of our business is global and, in many cases, borderless. The services that drive our internet and pay-television activities can be replicated in different geographies once the underlying technology is in place. In addition, the synergies unfolding between our internet subsidiaries are best illustrated by concentrating on activity as opposed to region. We trust you will find this shift informative and, as always, we welcome your feedback (InvestorRelations@naspers.com). 18 Ton Vosloo: Chair GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation The group continued to expand its businesses Revenue during the review period, with an increasing focus on ecommerce, to post growth in consolidated revenues of 27%. Core headline earnings per share grew 20%. The slower pace of earnings growth is due to more emphasis on developing our businesses organically. 76,8 56,5 45,1 37,3 34,5 25,3 During a somewhat bumpy period, Naspers has 2008 2009 2010 2011 2012 2013 grown managed revenues, including our share of associates’ results, at a compound annual rate of R’bn 90 80 70 60 50 40 30 20 10 0 some 25% over the past five years. The figure for this financial year. Margins in pay television managed trading profits is 22%. were reasonably stable despite the increased The internet segment is our area of fastest development spend and wobbly rand. Our print growth. This segment’s managed revenues, which media businesses had a tough year. includes our portion of Tencent and Mail.ru, Looking ahead, we remain committed to surpassed pay television’s for the first time during building our businesses across emerging markets. 19 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chair’s report (continued) Governance activities. Detailed strategies and business Given the multinational nature of the group, plans, covering the financial and non-financial we are exposed to different risks in various elements of operations, are regularly reviewed jurisdictions as detailed in the risk management and management remuneration is based on section. Governance and sustainability are performance against specified internal targets therefore essential measures for our stakeholders. (financial and operational) linked to strategic The board conducts the group’s business objectives. with integrity, applying appropriate corporate Naspers continues to evaluate areas where governance policies and principles. governance at corporate and subsidiary level can As several Naspers subsidiaries are governed be improved. The extent of applying King III in by independent boards of directors, these apply the governance frameworks of Naspers, MIH, suitable governance practices and their relevant MultiChoice and Media24 is outlined on committees also comply with requirements. page 92. A disciplined reporting structure ensures the holding company board is informed of subsidiary Environment in which we operate Globally, economic growth remained variable over the past year. We played the field as we found it. 20 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation An important technology trend for our of the concerns of material stakeholders. group is the growth of mobile devices. Globally, These tie into our risk management processes, smartphone penetration increased 42% in the which integrate financial and non-financial risk past year; over 1bn smartphones now account for identification, management and monitoring for 20% of all mobile devices worldwide, supporting the most significant subsidiaries. the view that internet use is shifting steadily The board is also responsible for the integrity of from PC to mobile and tablets. In some of our integrated reporting. It tasked the audit and risk businesses, as much as a third of total traffic now committees to oversee sustainability issues in the stems from mobile applications. integrated annual report and assists the board in The broader regulatory environment continues its review by ensuring information is reliable and to evolve. In Africa countries are increasing comparable to financial results. broadcasting regulation and new competition legislation is being introduced. Elsewhere in the world, internet regulation is also increasing. Naspers has various licences to provide services. As noted in the prior report, these licences are subject to conditions that may change over time. Equally, our newspaper and magazine businesses are subject to some regulatory risks. Naspers’s two main South African units, MultiChoice and Media24, are complying with unique black economic empowerment requirements. Managing sustainability The Naspers board determines strategy and is ultimately responsible for overseeing our group’s performance. Management teams across our businesses implement these strategies, guided by the group’s code of ethics and business conduct. Our core competencies and values guide our sustainable development framework, which is underpinned by an understanding 21 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chair’s report (continued) In line with our sustainable development policy, In 2012 we launched www.naspers.org, the group contributes to local communities in an integrated sustainability platform that which it operates. It also strives to minimise its illuminates Naspers’s core value of being useful impact on the environment. Some of our more to the communities we serve. The site captures significant initiatives focus on education, skills our combined social awareness and focuses on development, entrepreneurial spirit, community projects that address social and environmental outreach and environmental sustainability. issues. In time, naspers.org will demonstrate Most initiatives are implemented in partnership the nature and quality of our group’s impact on with government, communities or other local society and on the planet. organisations. By using our expertise we are addressing Dividend challenges such as education, skills development The board recommends that the annual gross and environmental sustainability. Our aim is to dividend be increased 15% to 385 cents improve the living conditions of our employees, their (previously 335 cents) per listed N ordinary share, families and the communities in which we operate, and 77 cents (previously 67 cents) per unlisted ultimately balancing profit, people and planet. A ordinary share. If approved by shareholders at the annual general meeting on 30 August 2013, dividends will be payable to shareholders recorded in the books on Friday 20 September 2013 and paid on Monday 23 September 2013. The last date to trade cum dividend will be on Friday 13 September 2013. (The shares will therefore trade ex dividend from Monday 16 September 2013.) Share certificates may not be dematerialised or rematerialised between Monday 16 September 2013 and Friday 20 September 2013, both dates inclusive. The dividend will be declared from income reserves. There are no STC credits available for utilisation as part of this declaration. The dividend 22 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation will therefore be subject to the dividend tax rate of 15%, which will result in a net dividend of 327,25 cents per listed N ordinary share and 65,45 cents per unlisted A ordinary share to those shareholders not exempt from paying dividend tax. Dividend tax will amount to 57,75 cents per listed N ordinary share and 11,55 cents per unlisted A ordinary share. The issued ordinary share capital as at 21 June 2013 was 415 540 259 N ordinary shares and 712 131 A ordinary shares. (The company’s income tax reference number is 9550138714.) Directors In terms of the company’s memorandum of incorporation, one-third of non-executive directors retire annually and reappointment is not automatic. Messrs Lourens Jonker, Fred Phaswana and Ben van der Ross, Adv Francine-Ann du Plessis and I retire by rotation at the annual general meeting, but we are eligible and offer ourselves for re-election. Shareholders will be asked to consider the re-election of the abovementioned directors at the annual general meeting, notice of which is contained in this report. It was with great sadness that we suffered the passing of Prof Jakes Gerwel on 28 November 2012. Jakes served on the board of Naspers from July 1999, was chair of Media24 since 2007 and also chaired Welkom Yizani, Media24’s empowerment partner. He made an invaluable contribution to the business and will be sorely missed. Members of the audit committee are Messrs Boetie van Zyl and Ben van der Ross, as well as Adv Francine-Ann du Plessis. The board recommends that shareholders reappoint them as audit committee members (subject to the re-election of Adv Francine-Ann du Plessis and Mr Ben van der Ross to the board). In compliance with the Companies Act, shareholders will be asked to consider their re-election at the annual general meeting. Prof Rachel Jafta resigned as a member of the audit committee on 22 February 2013. The abridged curricula vitae of all directors appear on pages 98 to 101. I thank my fellow board members for their continued guidance and support in another successful year. We also appreciate the commitment of our management teams and employees around the world. Ton Vosloo Chair 21 June 2013 23 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chief executive’s report Overview The group’s results for the year reflect the benefits of a diverse portfolio, global presence and spread of risk. Sustainable development Essentially, our group provides the means to transact, communicate and be entertained. Our sustainability as a group rests on our ability to entertain, inform and connect people, support ecommerce, distribute media products and sell Koos Bekker: Chief executive advertising. We like to manage paying subscribers and we develop solutions that meet people’s needs in the areas of trading, entertainment, media and communication. Understanding how to identify consumer needs, develop solutions, collect fees, sell adverts and serve customers remains central to our growth and sustainability. Our products and services improve people’s lives in very practical ways. Although the board is responsible for ensuring that sustainable development is integrated into business strategy, this policy is implemented by management. Oversight rests with the group audit and risk committees. Operationally, sustainable development is incorporated into our risk management processes. 24 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Performance in context all major platforms. Note that not all internet units The group posted a solid performance over the are profitable as yet. past year. Investors are reminded that our strategy Despite the step-up in development spend, core is to maximise the potential of existing businesses, headline earnings per N ordinary share grew by whilst investing deeper to grow new businesses 20% to R22,16. However, the major part of this for the long term. We are mindful that this growth came from currency translation effects, as strategy will reduce both earnings and cash flows the rand exchange rate weakened over the period. in the short term. A milestone was reached this year when Against this background, it is pleasing that managed revenues from our internet units, which we generated consolidated revenue growth of include our share in associates, exceeded that of 27% – now some R50bn. The main contribution pay television. The pay-television business put in a to this growth came from the internet segment, positive performance with the net subscriber base which experienced robust revenue growth across growing by 1,1m households in the year. 25 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chief executive’s report (continued) Internet: Over the past eight years and right through the global recession, our fastest-growing segment has added managed revenues at 54% There is a significant shift in user activity per annum. This came mainly from Allegro, from the personal computer to mobile devices Tencent and Mail.ru. such as smartphones and tablets. This trend Over the past year we expanded our etailing simultaneously disrupts existing business operations through a combination of organic and models and creates new opportunities. The acquisitive growth. We also strengthened our group is moving rapidly to embrace this trend. online classifieds portfolio. 26 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Pay television: Subscriber growth in the past Our pay-television business maintained year exceeded 1m households (including the solid growth in revenues and trading profits. entry-level Easyview bouquet). The base now We upgraded our broadcast infrastructure stands at 6,7m households across 48 African and expanded online services. GOtv, our new countries. Pay-television homes ’000 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 South Africa Sub-Saharan Africa digital terrestrial television service, is gaining traction. Competitive pressures and regulatory scrutiny continued to intensify across the continent. Print media: The performance of the print businesses in South Africa and Brazil were strained by the challenging economic climate. Advertising revenues were thin as advertisers either channelled their spend elsewhere, or simply cut their budgets. 27 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Chief executive’s report (continued) Significant acquisitions n 79% of Netretail for R1,8bn (US$215 m) The group invested R5,3bn during the year on n 10% of Flipkart in India for R858m (US$102m) acquisitions in the ecommerce sector: In March 2013 we combined our Slando.ru and n 70% of eMag in Romania for R728m (US$82m) OLX.ru assets with a R462m (US$50m) investment n 29,6% of Souq Group in the Middle East for in exchange for a fully diluted 18,6% interest R319m (US$37m) in Avito to create the leading general classifieds business in Russia. Investor engagement Naspers wants to provide timely, transparent and relevant information. This helps the investing public to better understand the group’s business, governance, financial performance and prospects within the constraints of a highly competitive environment. We disseminate information through a broad range of channels. Shareholders, investors and analysts all have access to our investor relations team and investor relations website. We conduct roadshows locally and internationally and attended a number of equity and debt investor conferences. We value feedback from the investment community, and strive to continually improve our investor engagement. Contact details for the investor relations office are on page 138. People A tough industry requires rapid adaptation and securing people with specific (and often rare) 28 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation skills. Across the group, skills development is which can be found on www.naspers.com, critical to retain our competitive edge. In a diverse, for further details on the share-based incentive global group, management talent is important schemes). and succession plans for key management are Our people around the world display admirable in place. resilience and innovation in achieving our goals. Attracting entrepreneurs is key to our group’s Their commitment, and the support and guidance sustainability. We aim to attract and retain the of the Naspers board, as well as the boards of best talent, specifically young engineers, which our subsidiaries and associates, underpin our are critical in our internet operations. In addition, sustainability. our remuneration mix of fixed salary, short-term bonuses based on specific objectives, as well as Preparing for growth share-based incentive schemes for each business, Over the past year growth in revenue reflected focuses our people in each unit on building the expansion of our group. While our strategy shareholder value for the long term (refer to is continually refined, three legs are unchanged: pages 79 to 96 of the annual financial statements, organic growth of existing businesses, pursuing acquisitions that add value and developing new technologies. In the year ahead we will focus especially on growing our businesses organically. This will mute earnings in the short term as the cost of developing these businesses is expensed through the income statement. However, we believe this strategy is sound. Our aim is to deliver value to our shareholders over the medium to longer term and to contribute to the communities in which we operate. Koos Bekker Chief executive 21 June 2013 29 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Risk management is integral in the day-to-day operations of our businesses. As a multinational multimedia group with activities in over 130 countries, the group is exposed to a wide range of risks that may have serious consequences. The diversified nature of the group spreads this exposure, although it does add complexity. Risk philosophy Risk policy Naspers identifies and manages risk in line with The group’s risk profile is based on a formal and international best corporate governance practice planned approach to risk management. Risk and applies the relevant rules and regulations. identification, management and reporting are The board is responsible for the governance embedded in business activities and processes. of risk and is satisfied with the effectiveness of The group risk policy applies to all operations the risk management process. Risk management where Naspers has more than 50% ownership plans and processes are presented, discussed and management control. and approved at risk committee meetings. Using a board-approved top-down, bottom-up Registers of significant risks facing the group are approach to risk management, areas of focus for discussed, along with management actions to the 2013 reporting year spanned: control these risks within board-approved ranges n Naspers corporate of tolerance. n MIH corporate The diversified nature of the group helps n Media24 spread risk, particularly in terms of global n MultiChoice South Africa political and economic instability, market n MultiChoice Nigeria development, regulatory matters and currency n Buscapé, and fluctuations. Identifying risk and developing n Allegro. plans to manage risks are part of each unit’s The risk policy applies to risks the group faces business plan. These are annually assessed by in executing its strategy, operations, reporting the board. and compliance activities. The policy is reviewed 30 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformationRisk management Group Performance Governance Financial Information annually. Some group companies have specific Risk framework risk management functions and the Naspers risk The Naspers enterprise-wide risk management committee is responsible for reviewing these. (ERM) framework is designed to ensure significant Risk management support advises on, risks and related incidents are identified, formulates, oversees and manages the risk documented, managed, monitored and reported management system and monitors the group’s in a consistent and structured manner across risk profile, ensuring major risks are identified and the group. It is modelled on the COSO ERM1 reported at the appropriate level in the group. framework as well as the COBIT2 framework for information technology. u la t o r y a p lia m c o d n n c e S tr a t e p o d al n n g ic a e r a tio n n cial a o rtin r e p a Fin d g d s a f e t y n c a a m u H p it al e alt h a H n g e R Reported Monitored Managed Documented Identified S u b s i d i a r y B u s i n e s s u n i t E n t i t y l e v e l Material issues and how we manage structured approach to risk identification, some these risks may currently be unknown and other risks, Certain material risks are outside our control and regarded as immaterial, may become material. other factors, besides those listed, may affect the An internal oversight forum monitors the system overall performance of the business. Despite our of internal control. (1) COSO ERM: The Committee of the Sponsoring Organisations of the Treadway Commission Framework for Enterprise-wide Risk Management. (2) COBIT: Internationally accepted framework for IT governance. 31 Naspers integrated annual report 2013 Risk management (continued) At present the following material group risks are evident among a wide range of potential exposures: Material issue Most of our businesses are subject to extensive regulations. Naspers operates in over 130 countries, each with a set of regulatory and compliance obligations that affect the group’s operations. South Africa’s exchange control regulations require approval for transactions outside the common monetary area. If approvals are not received this could hinder our ability to make foreign investments. The Naspers group has a decentralised operational control environment, while operating in entrepreneurial, international businesses. The geographical spread of operations exposes us to a variety of economic, social and political risks. Certain countries in which we operate may face difficulties due to currency fluctuations, interest rates, bankruptcies, stock market declines, terrorist attacks, corruption, political instability, threats and ransom, epidemics and other factors that may materially harm our businesses. We do not exercise control over our minority investments and the value of our stake in such investments could decrease if these businesses adopt strategies or take actions contrary to our preferred strategies and actions. d n a y r o t a l u g e R s e u s s i e c n a i l p m o c s e u s s i l a n o i t a r e p o d n a c i g e t a r t S 32 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation At present the following material group risks are evident among a wide range of potential exposures: d n a y r o t a l u g e R s e u s s i e c n a i l p m o c s e u s s i l a n o i t a r e p o d n a c i g e t a r t S How we manage the issue A regulatory and legal compliance programme has been implemented. Regular reviews of applicable legislation by in-house legal resources. External legal advisers assist management. Communication of regulatory issues to decision-makers. Proactive interaction with government agencies and regulators. Participating in public processes on new regulations. Naspers complies with the South African Reserve Bank’s regulations and with conditions under which approval for transactions outside the common monetary area are granted. A top-down approach to governance ensures policies are aligned between businesses and subsidiaries where we have management control. Governance documents and processes are reviewed by the respective boards, company secretaries and Naspers’s internal control oversight forum. In exercising the business strategy we evaluate countries and businesses on a regular basis. We diversify markets we invest in, monitor economic, social and political issues and take appropriate actions. Leading advisers are used for reviewing markets or businesses, including due diligence processes. The group is represented on the boards and audit committees of most of these entities and has a voice in material decisions. The group builds strong relationships with management and partners. We monitor the performance and operations of these businesses. 33 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Risk management (continued) Material issue Significant investments might not be monetised effectively according to shareholder expectations. Technology is an integral part of our operations. We may be caught off-guard by the pace of new technologies or start-ups, or deploy new technologies too slowly or ineffectively. We may not detect social, technical or economic shifts in time. Competitors in our markets may threaten the position of our companies and associates. Competition includes new or traditional players as well as new products and services. Loss of market share and scale may place pressure on margins. Failure of systems, software or infrastructure could disrupt continuous service to our customers. A number of our businesses require significant investment to drive growth. In most instances development spend is made over multiple years. There is a risk that we do not realise the planned return on these investments. Internet usage is rapidly moving to mobile devices. If we fail to deliver our services and products adequately on mobile devices it will severely impact our long-term prospects. Failure to secure significant content rights could result in loss of pay-television subscribers. Rising content prices impact margins significantly. ) d e u n i t n o c ( s e u s s i l a n o i t a r e p o d n a c i g e t a r t S 34 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation How we manage the issue Naspers maintains transparent communications with investors, aiming to provide insight into our operations while protecting our competitive advantage and complying with stock exchanges’ listing requirements. Segmental results enable the investment community to form an opinion of the valuation of individual businesses in the group. Regular impairment tests are performed and reported on in terms of investments. Continued focus on emerging technologies in own products and services. Acquiring companies that have developed new technologies and demonstrated relevance in our segments and markets. Focus on engineering resources and implementing recruitment programmes for the best engineers. The group monitors technology developments and disseminates knowledge to operating companies. First to market with products and services we believe hold promise. Establish complementary businesses, reducing dependency on single elements of the value chain. Regular market reviews including reviews of operational statistics. Acquiring new players or new technologies that may enhance or increase longevity of our platforms. Business continuity plans include: back-up, some redundancy and recovery measures. Regular review and discussion of business plans and monitor progress. We disclose in a transparent way to stakeholders. ) d e u n i t n o c ( s e u s s i l a n o i t a r e p o d n a c i g e t a r t S Building mobile applications for our products and services. Measuring and tracking performance of our products and services on mobile. Review content rights and their economic value regularly. 35 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Risk management (continued) Material issue Our level of debt could affect our business. Our ability to make payments on our debt depends on our operating performance, which is in turn subject to risks that may be outside our control. Should financial institutions where the group invests its surplus cash experience significant financial difficulty, the group could suffer losses. Dislocations in credit and capital markets may make it more difficult for us to borrow money or raise capital to finance expansion of our existing businesses or make acquisitions. The group reports in South African rand and this exchange rate may vary against other currencies. In addition, in several markets, the group has substantial input costs in foreign currencies. The movements of these currencies could have a negative or positive impact on our income or expenses. Unrealised and realised currency translation gains or losses may distort the group’s financial accounts. We rely on the skills of key individuals with detailed knowledge of our business and the markets in which we operate. Unanticipated loss of these individuals may disrupt the business. Incidents at any of our facilities resulting in death or serious injury while on duty may also result in criminal liability, fines and penalties for the company, its directors and/or officers. s k s i r g n i t r o p e r d e t a l e r d n a l a i c n a n i F n a m u H l a t i p a c y t e f a s d n a h t l a e H 36 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation How we manage the issue The group has a conservative approach to its debt profile, based on considering the adequacy of internal free cash flow resources in servicing debt and the level of investments it makes. Debt-bearing capacity is reviewed and approved by the board. Naspers has a treasury policy approved by the risk committee that monitors distribution of cash resources (and thus the impact of a loss) and the grade of financial institutions. Cash resources are constantly monitored by management. Constantly monitor credit markets to determine optimal time to arrange funding. Ensure the group has spare debt capacity to tide it over in times of difficulty. Management explains the impact of changes in exchange rates on results in its analysis to stakeholders. In South Africa the group has a policy to hedge some of its operational foreign currency exposures, where possible. Succession plans reviewed annually by the relevant human resources and remuneration committees. Comprehensive risk audits are performed annually to ensure compliance with policies, procedures and legislation. Naspers has a comprehensive group-wide directors and officers liability insurance policy as well as relevant short-term insurance in place. s k s i r g n i t r o p e r d e t a l e r d n a l a i c n a n i F n a m u H l a t i p a c y t e f a s d n a h t l a e H 37 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Balancing profit, people and our planet We recognise that sustainable development and economic, social and environmental protection are global imperatives that present both opportunities and risks for business. Naspers, as a leading multinational multimedia and internet company, is positioning itself to meet these challenges. In tandem with the expansion of our business, we aim to contribute to the communities in which we operate; develop our own people; contribute to general economic prosperity; and minimise our impact on the environment. In formulating the group sustainable development policy, we analysed areas where the group can contribute to sustainable development in the markets in which it operates. Extract from group sustainable development policy Naspers creates communities, packages content and Education is one of our most important runs platforms. We connect people, distribute media contributions to the African continent. We help products and conduct ecommerce. Our products and to improve literacy levels through various forms services play a developmental role in the markets of print and digital media from newspapers and where we operate. magazines to schoolbooks and digital ventures, Naspers is not only a business; as a responsible including social networking. corporate citizen, we give back to the communities in SuperSport is the predominant funder of which we operate. Through myriads of projects sport across the continent, especially soccer, (www.naspers.org) our group companies touch the while promoting associated social and economic lives of thousands of people around the world. goals. 38 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation M-Net’s initiatives have stimulated the South and how much it retains for reinvestment. In the past African film industry by partnering with local film- year the group has paid some R9,2bn (or 30% of makers and content producers to assist emerging the wealth created) to employees, which included talent to make programming with universal appeal salaries, bonuses and benefits, cost of training and for its Africa Magic and Mzansi Magic channels. Our internet platforms focus on ecommerce, communities, content, communication and games to bring previously inaccessible products and services to our users. Our most direct impact on the environment is from print media, given that the internet businesses inherently have a lower impact on the environment. Through some of their trading activities, our internet businesses stimulate buying and selling used or recycled goods in a paperless environment, and strive to make a difference, for example Allegro’s All For Planet initiative (page 90). The value added statement on page 40 illustrates how the group distributes its earnings to employees, providers of capital and governments, participation in group share incentive schemes. We contributed R7,6bn (or 25% of the wealth created) to local governments where we have operations, comprising tax on company profits, tax on employee salaries, other taxes on companies, skills development levies, et cetera. This assists in building the economies in countries in which we operate. To fund our expansion and growth strategy, we rely on investors and debt providers, who in turn are compensated by dividends, share price appreciation and interest payments. This accounts for 9% of total earnings distributed. The remaining 36% has been reinvested to ensure we maintain a sustainable group that can enrich people’s lives, provide jobs to over 21 000 people (excluding associates) and contribute to the economies of countries in which we operate. 39 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Value added statement for the year ended 31 March 2013 Revenue Cost of generating revenue Value added Income from investments Wealth created Wealth distribution: Employees Salaries, wages and benefits Providers of capital Finance cost Dividends paid Governments Total tax paid Reinvested in the group Depreciation and amortisation Other capital items Retained earnings 31 March 2013 R’m 50 249 29 454 20 795 9 831 30 626 9 233 2 792 1 501 1 291 7 605 10 996 2 933 3 405 4 658 31 March 2012 R’m 39 487 21 488 17 999 4 870 22 869 7 469 2 283 1 271 1 012 6 212 6 905 2 602 2 417 1 886 2013 25% Wealth distribution Paid to governments Paid to providers of capital Paid to employees Reinvested in the group 9% 30% 30 626 22 869 2012 27% 10% 30% 33% 36% 40 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Strategy Strategic focus We are building a multinational group of ecommerce and media platforms to give users trading opportunities, entertainment, information, gaming and access to friends, wherever our users may be. In the process we create value for shareholders, attract innovative employees, and contribute to the communities in which we operate to ensure a sustainable business for the future. s g i e p Dev elo techn ol o Acquisiti valu o e n s a d t h d a t Shareholder value t s t e n b e l a t t c a Attr growth Organic Examples of our strategy in action n We are growing our core internet business and broadening our base by rolling out new How we do this services. n Sustain organic growth of the business, n MultiChoice’s platforms now deliver combined with some investments. entertainment to more than 6,7m households n Focus on markets with higher growth potential, in Africa. where we can achieve sustainable positions. n Increase the number of users accessing our internet products and services, and deepen their engagement with our group. n Attract the best talent, including entrepreneurs and engineers, and train and develop employees. n Expand the pay-television subscriber base – maintain a local approach and deploy innovative technology. n Our print media businesses are expanding their reach by offering online content. Looking ahead Focusing on the internet and pay-television (digital terrestrial television and online), we plan to expand the group mainly through organic growth in the year ahead, and through appropriate acquisitions, to deliver value to our shareholders n Continue working with regulators. over the medium to longer term. Strict and robust n Use our expertise and resources to benefit local processes apply when evaluating investment communities where we operate. opportunities. 41 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Strategy (continued) Naspers across the globe For a fuller understanding of the Naspers group in context, we summarise some key indicators of our major operating regions. Population (m) Internet users (m) Africa and Middle East China Eastern Europe India South-east Asia Latin America Russia Western Europe 1 072 1 354 295 1 223 2 035 447 142 408 240 538 162 119 256 231 79 307 Mobile population (m) 835 1 110 % 78 82 PPP* GDP (US$bn) GDP per capita (US$) 7 009 6 538 12 406 9 161 395 134 4 740 16 068 868 1 454 527 230 530 71 71 118 162 130 4 684 3 830 7 747 3 807 6 893 15 421 2 513 17 697 16 092 39 441 % 22 40 55 10 13 52 56 75 *Purchase price parity Sources: IMF, BOA Merrill Lynch, CNNIC Challenges Each business unit in the Naspers group faces its own set of competitors. This diversity adds complexity, but reduces group risk. The group approach to risk management is detailed on page 30. Globally the regulatory environment for media and broadcasting is changing. The internet is subject to at least some legislation in all countries, but is less regulated than television or print in most countries. Competition in pay television has increased across Africa. 42 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation infographic | my24 `THE LATEST EMPLOYEE ENGAGEMENT SURVEY SHOWS THAT STAFF MEMBERS FEEL MORE OR LESS THE SAME ABOUT THE COMPANY AS IN 2010.’ ARe We LiVinG tHe VALUeS? 70 percent of respondents believed their business unit was living the com- pany values of cour- age, Integrity, ac- countability and respect. commitment “I Intend to stay In the company for the next 3 – 5 years.” of respond- ents indicated they still want to stay with media24 for the next 3 – 5 years. 10% 50% 40% 50% 60% 2012 70% 100% 2010 80% 2009 65% 72%71% 90% 100% mAnAGeRS Our managers are supersensitive … 20% 10% 0% 30% “my manager is accessible and actively listens” “my manager is fair, sensitive to people and doesn’t discrimi- nate.” “my manager tolerates differ- ences of opinion and embraces diversity.” 09 2 1 0 EI 2 M 2010 100% 2009 70% 68% 69% 2012 90% 61% 60% 50% 40% 30% 20% 10% 64%61% my wOrk envirOnment?” HAppineSS fActoR “DO i feel empOwereD in “I’m allowed to use my own judgement and ideas to plan and carry out my tasks and I’m encouraged to come with new and better ways of doing things.” But, staffers were generally unsatisfieD with their pay … there is flexibility in remuneration to meet individu- al needs = 53% We are adequately rewarded (financially) to excel- lent performance= 40% I am satisfied with the non-financial recognition I tHe compAny the cOmpany accOmmODates my lifestyle … 58% feel the company takes a genuine interest in the well-being of its people, actively encouraging opportunities for people to connect socially and allowing for flexibility to accommodate staff. “I’m generally interested and motivated by the work I do.” receive for my contribution = 57% I believe that good performances lead to increased career growth opportunities = 60% I am satisfied with my remuneration = 45% “I feel em- powered” 70% 80% 75% 68% 69% media24” We feeL Good AboUt beinG pARt of tHe compAny, And ARe pRoUd! 79% “I’m proud to tell people I’m part of 68% “In my opinion, my business unit is effectively managed and well run” 61% “people are regularly informed about the state of the business.” 74% “I would recommend my business unit’s products as the best in the market.” Key challenges include: n employee newsletters, surveys, management n Inflated internet asset valuations, which make briefings and intranet sites acquisitions difficult. n one-on-one meetings with suppliers, business n Ability to innovate in a changing technological partners and opinion formers environment to sustain growth. n feedback from readers through channels n Achieving the right balance when rolling out such as letters to editors, and social media governance initiatives across a group operating n interaction with readers/users/subscribers and in more than 130 countries, while encouraging the community those businesses to be entrepreneurial. n participation in industry groups to develop n Attracting and retaining the right people. shared practices n Increasing competition in all our markets and n frequent engagement with our shareholders sectors. n Embracing mobile. n policy engagement with regulators, and n engaging with local communities through corporate citizenship activities. Stakeholder engagement Key issues pertinent to our three business Naspers has a range of stakeholder groups that segments are tabulated below: differ by region. Broadly, the group deals with stakeholders through: 43 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation2009 – 69%2010 – 71%2012 – 70%70% Strategy (continued) Key issues pertinent to our three business segments are tabulated below: Stakeholders Issue and response Customers Allegro and Buscapé use discussion pages on their websites to elicit feedback. Sellers and buyers comment on additions to the websites, changes in layout, new rules, regulations and the terms of selling and buying. Feedback on technical problems are also raised and discussed. Call centres are available for services where specialised products are sold. Buyers and sellers rate each other via a star-rating system used to differentiate between good and bad counterparties. Social media services like Twitter, Facebook and YouTube are extensively used for communication with customers. Allegro is organising an annual conference in Poznan, Poland, called e-nnovation. This includes presentations on the latest ecommerce trends and novelties, discussion groups and a competition for new ideas. Buscapé launched an ecommerce price index, the FIPE/Buscapé Index, based on data gathered from Buscapé’s websites. Retailers, consumers, the press, importers and providers of finance all benefit from this data on prices charged by online stores. Media24’s magazine division is an industry leader in terms of its social media interests. Editorial teams use Facebook and Twitter to engage with readers on topical issues and test ideas for special magazine issues. The division uses its customer service call centres in particular to conduct satisfaction surveys on service levels and content among subscribers. Media24’s newspaper division uses social media platforms as a news channel as well as an interactive discussion platform for readers. Paarl Media conducts client satisfaction surveys and staff optimism surveys. Paarl Media is a member of the Print Industries Federation of South Africa (Pifsa) and attends international industry events to remain abreast of developments. Media24, through its newspaper, magazine and book divisions, is a member of various industry bodies, locally and internationally. In South Africa these include: Print and Digital Media South Africa (PMSA), the Audit Bureau of Circulations of South Africa (ABC), the South African Advertising Research t e n r e t n I Industry Customers t n i r P Industry 44 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation ) d e u n i t n o c ( t n i r P n o i s i v e l e t y a P Stakeholders Issue and response Industry Foundation (Saarf), the South African National Editors’ Forum (Sanef), (continued) the Digital Media, Marketing Association (DMMA) and the South African Publishers Association (Pasa). Employees Media24 has continued to promote and entrench its core values – courage, integrity, accountability and respect – through a revised induction programme for new employees, and improved and simplified performance management system and awards that recognise staff who live the values. Media24 has made significant investments in leadership development and training for specialists. Regulators Paarl Media facilitates regular audits of its operations (for example Forest Stewardship Council) to ensure global standards are maintained. Print media is self-regulated. Media24 participates in all activities relating to self-regulation mechanisms in the industry. Customers MultiChoice has a number of touch points for engagement and ongoing interaction with its customers. These range from traditional interaction such as service centres to non-traditional such as DStv Forum, Twitter and Facebook. MultiChoice also engages its customers in product development through the email research panel and its field trial panel, which assist with decoder software developments. Industry MultiChoice Nigeria runs the annual media workshop for journalists and training for production members of the movie industry in Nigeria. It has a strategic partnership with the local broadcast industry via the uplink of indigenous free-to-air stations to the DStv platform at no charge to operators. MultiChoice South Africa continues to play an active and constructive role in its industry. As a member of the National Association of Broadcasters it has succeeded in raising pertinent industry issues with both the Ministry of Communications and the regulator, Icasa and the portfolio committee on communications. 45 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Strategy (continued) Stakeholders Issue and response Industry MultiChoice is represented on the ministerial ICT review panel established (continued) to assist the minister in the review of legislation that governs the ICT sector. In the new financial year, MultiChoice will be involved in a number of policy formulation processes. Employees MultiChoice creates a number of opportunities to keep its employees abreast of company developments. These range from print to electronic platforms, as well as face to face, which allows executives to interface with employees on a more personal level. It has a workplace forum, an employee body, which represents employees’ interests and continually interacts with the company on mutually beneficial issues. Regulators MultiChoice Nigeria organises awareness meetings and shares information on piracy in the country. At policy level, it engages with the National Broadcasting Commission and Nigerian Copyright Commission. MultiChoice South Africa participates in the regulatory processes initiated by Icasa. The key output for these interactions is the development of an environment that is conducive to the growth of the ICT sector. MultiChoice is subject to the Broadcasting Complaints Commission of South Africa (BCCSA) which is responsible for certain content regulation, and it works closely with BCCSA to ensure that the regulation of content stays current as it moves from an analogue to a digital environment. Suppliers MultiChoice Nigeria uses social media to communicate important information and runs retailers/dealers awards, training and workshop programmes. ) d e u n i t n o c ( n o i s i v e l e t y a P 46 GroupPerformanceNaspers integrated annual report 2013GovernanceFinancialInformation Performance review Financial review This review sets out highlights of the group’s financial performance for the past year. Full details appear in the annual financial statements. Overview of group results income statement, our consolidated trading Consolidated revenues grew by 27% to R50,2bn. profits for the year were flat at R5,7bn. Growth came from organic expansion of existing Net interest cost on borrowings amounted businesses and acquisitions, supplemented by to R630m (2012: R517m) – largely to fund the depreciation of the rand (which has a positive acquisitions. effect when we translate foreign revenues into Our equity-accounted associates, Tencent rand). and Mail.ru, both reported positive growth and Development spend accelerated to R4,3bn contributed R7,3bn to core headline earnings. We (2012: R2,8bn), focused mainly on growing recorded a non-recurring book profit of R2,6bn, our ecommerce businesses and the roll-out of flowing from Mail.ru’s sale of shares in Facebook. pay-television services across Africa. As this This profit is excluded from core headline development spend is expensed through the earnings. Core headline earnings Compound annual growth rate: 91% R’m 9 000 8 000 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 48 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 The impairment of equity-accounted investments Significant acquisitions amounts to R2,1bn and relates mainly to our Details of significant acquisitions appear in the print media investment, Abril. Revenues in the summarised annual financial statements under print industry continue to be buffeted by the dual “Business combinations and other acquisitions” headwinds of the macro-economic downturn and on page 136. increased online competition. Whilst cost savings initiatives have been implemented, we believe it Summarised annual financial prudent to book this impairment. statements The net result of the above is that core headline The summarised annual financial statements earnings grew 20% to R22,16 per N ordinary appear on pages 121 to 136 of this integrated share. Free cash flow for the period was R3,5bn, annual report. The full annual financial slightly lower than last year because of the higher statements for the year ended 31 March 2013 capital expenditure. are available on our website at Consolidated balance sheet gearing stands www.naspers.com. at 12%, excluding transponder leases and non-interest bearing liabilities. Dividend N shares Compound annual growth rate over 10 years: 29% 385 335 270 235 207 180 156 120 70 30 38 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 cents 450 400 350 300 250 200 150 100 50 0 49 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 t e n r e t n i Operational review revenue*  80% 2012 2013 eBItDA*  46% 2012 2013 trading profit  44% 2012 2013 R’m 40 000 35 000 30 000 25 000 20 000 15 000 10 000 5 000 0 R’m 8 000 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0 R’m 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0  INterNet Naspers operates platforms that offer customers fast, intuitive and secure environments where they can communicate, participate, entertain and shop. The group’s ecommerce services include marketplaces, general and vertical etail, classifieds, lead generation and payments. tencent Tencent continues to perform well in a highly competitive environment. The number of internet users in China grew by some 12% to 564m at the end of 2012. Fuelled by the increasing adoption of smartphones and a variety of compelling mobile applications, mobile internet users comprised 74% of the total internet user base at the end of 2012, up from 69% the prior year. This has enabled Tencent to extend the growth of its core platforms by concentrating on continually improving the user experience. Tencent’s core operating platforms again posted good growth. The QQ instant messaging platform recorded peak concurrent users of over 173m, 50 *Including associates on a proportionate basis. GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 while the online gaming business, particularly Riot Games, delivered a solid performance in China and beyond. Qzone remains the leading social networking services (SNS) platform in China with 611m active users on 31 March 2013. New platforms, such as Weixin/WeChat, which is a next- generation communications service for smartphones, have established good market positions and are expanding internationally. The combined monthly active users for Weixin/ WeChat at 31 March 2013 was 194m, representing a year-on-year growth rate of 228%. Tencent has strengthened its position in online advertising and expanded further into the ecommerce field. Given the competitive nature of its industry, Tencent continues to invest in its research and development capability, technical infrastructure and personnel development. It is also expanding its open-platform strategy, allowing third parties to develop apps for Tencent platforms. These are playing a key role in building a collaborative internet industry in China. Total revenue for the year to 31 December 2012 was RMB43,9bn, up 54%. Profit attributable to equity holders was RMB12,7bn, 25% higher year on year. Tencent successfully completed a US$600m 51 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued) senior unsecured notes offering in September 2012. Tencent maintains a strong credit profile and investment grade credit rating. Tencent is listed on the Hong Kong stock exchange and further information is available on its website www.tencent.com. Mail.ru Mail.ru Group recorded good growth last year, with revenue rising 40% in local currency to RUR20,9bn, despite a soft advertising market in the second half. The slowdown in display revenue growth was partially driven by a combination of a planned reduction in advertising inventory on certain sites as well as the ban on alcohol advertising in Russia. Community internet value-added services (IVAS) has become a key contributor to Mail.ru revenues as well as a material driver of revenue growth, delivering 79% growth year on year in the 2012 financial year. The main driver of this growth is the increase in the number of paying users, especially in virtual gifts and related services. Mail.ru’s massively multiplayer online (MMO) games strategy to focus on a small number of 52 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 high quality releases and to focus it’s marketing effort and resources where they are most likely to have an impact, is producing good results, with revenues growing 24% during the year. Mail.ru now operates the largest online games business in Russia. Portfolio titles include leading games such as Perfect World, Allods Online, Legacy of the Dragons and Warface. In 2012 the average number of monthly paying users reached 261 000 demonstrating 11,5% year-on-year growth. As in other regions where Naspers is active, mobile internet traffic in Mail.ru’s operating regions continues to grow rapidly. Mail.ru launched several new innovative mobile products during the year as it continues to move rapidly to build and integrate its communications and entertainment platforms. During the year Mail.ru paid two special dividends after disposing of its minority interests in certain investments, returning over US$1,7bn to shareholders. Mail.ru’s depository receipts are listed on the London Stock Exchange. Further information is available at www.corp.mail.ru.. 53 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued)  eCOMMerCe During the year we further expanded our ecommerce operations through a combination of organic and acquisitive growth. Revenue from this division more than doubled compared to the previous year to R11,4bn (US$1,3bn). Given the different time to monetisation of the various ecommerce models, etail currently generates the bulk of revenues. revenue by type 84% 3% 6%7% Etail Payments Classifieds Other revenue and development spend Mar 11 Mar 12 Mar 13 ZARm 12 000 10 000 8 000 6 000 4 000 2 000 0 Revenue Development spend Classifieds In OLX we narrowed focus on very specific During the year we strengthened our online markets and on product quality and brand classifieds portfolio. We increased product building. In Portugal we merged OLX.pt with performance; simplified and improved the a local market leader, FixeAds, to entrench our quality of the organisation and enhanced our position in that market. competitiveness. As this portfolio is still in the Positions in Central and Eastern Europe were early stage of development, generating returns strengthened with various classifieds platforms from these investments is still some way off. falling under the Allegro umbrella. This doubled 54 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Daily visits Daily page views Page views by region  65% Mar 12 Mar 13 (m)* 15 10 5 0  127% Mar 12 Mar 13 (m)* 150 125 100 75 50 25 0 *Select criteria as measured for the month of March, adjusted for acquisitions. 38% 9% 10% 12% 31% Eastern Europe South-east Asia Western Europe Africa & Middle East Latin America the group’s page views to 60m per day compared During the year Korbitec concluded deals with to last year. over 2 400 of the estate agent offices in South In March this year we secured a fully diluted Africa to roll out its integrated services. 18,6% interest in Avito.ru, the leading classifieds business in Russia. Other classifieds sites include Ricardolino in Switzerland, UAE-based Dubizzle, Sulit in the Philippines, Dealfish in Thailand and Tokobagus in Indonesia. 55 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued) etailing Items bought/sold daily revenue Page views by region  21% ’000*  130% 900 600 300 0 Mar 12 Mar 13 Mar 12 Mar 13 ZARm 10 000 8 000 6 000 4 000 2 000 1 000 0 *Select criteria as measured for the month of March, adjusted for acquisitions. 81% 13% 2% 2% 2% Eastern Europe South-east Asia Latam Western Europe Africa and Middle East We continued to build leadership positions Building on its steady growth in recent years, in selected markets. The main focus of this Allegro Group’s marketplace generated revenue segment is to facilitate third-party business-to- of US$272m (up 6,8% year on year). The existing consumer (B2C) and consumer-to-consumer portfolio of services was augmented with the (C2C) transactions through our proprietary platform offering sales management tools, traffic generation and useful user experience. As with other segments of ecommerce, one of the major opportunities for further development and expansion is in mobile, with a number of apps for various services already developed. Smartphone development is concentrated around three platforms: iOS, Android and Windows Mobile; all offering features such as price comparison, image recognition and barcode launch of an ebook platform on Allegro.pl, while the user experience was further improved by introducing a new layout to its service-oriented platform. In August 2012 we launched Brand Zone in Poland, a merchant marketplace for high-value brands. In 2013 we expanded our portfolio of etailing operations through acquisitions and continued organic investment in our existing businesses: scanning. 56 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 n kalahari.com recorded strong revenue growth Others by launching seven new product categories and Movile had a good year with its core mobile app improving in-stock product availability for faster distribution platform performing well in Latin customer delivery times. America, and increased revenue through further n In Europe, Allegro concluded deals with mobile entertainment and content growth. Page views by region FashionDays, Netretail, eMag, Agito.pl and Lazienkaplus. n We extended our footprint in the Middle East and North Africa by acquiring an interest in Souq. In Latin America, the Buscapé and Bondfaro price-comparison businesses increased total price- comparison clicks sold and used by 38%. PriceCheck remains the leading online price- comparison site in South Africa. We also launched this service in Nigeria in November 2012. Payments During the year we rolled out payment systems under the PayU brand in selected markets. In Central and Eastern Europe, PayU revenue increased 34% year on year, reflecting strong brand acceptance and, most importantly, consumer trust in the system. We are expanding PayU in Latin America, with operations now in seven countries. Using PayU, Buscapé implemented ‘buy now’ functionality on its platform with encouraging initial results. Naspers integrated annual report 2013 57 GroupPerformanceGovernanceFinancialInformation  PAY teLeVISION Given limited broadband infrastructure and almost no cable access in Africa, the group offers digital satellite, digital terrestrial and other pay-television services such as mobile television. The wide range of products covers all income groups from the high-end Premium package (R625 per month) to the low-end EasyView bouquet (R29 per month). The Premium option includes over 100 television channels (14 in high definition), premium movies, major sport events, popular children’s programming and more than 40 audio i i n Operational review (continued) o s v e e t y a p l 58 channels. To meet rising demand for mobile applications, we launched apps on both smart and feature phones for payments, information and communication. Sales In South Africa the combination of strong demand for the Compact bouquet, aggressive marketing and increased GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 viewership stimulated by events such as Euro 2012, the London Olympics, T20 Cricket World Cup and Africa Cup of Nations saw subscriber growth exceed 470 000 for the period to almost 4,5m at year end. Advertising revenue performed particularly well, with television’s share of this revenue continuing to grow despite a tough economic environment. Personal video recorders (PVRs) recorded strong net growth of 173 000, with the base closing on 830 000. In the sub-Saharan region (outside South Africa), MultiChoice Africa recorded good subscriber growth, with the total subscriber base rising by 657 000 to end the year at 2,29m households. The DStv subscriber base increased by 303 000 while the GOtv subscriber base grew by 354 000 and now reaches 376 000 homes in eight African countries. We now have a base of 126 000 PVRs in this region. Content The focus on providing content that is highly valued by viewers continued during the year. South African launches included Trace Sports, iTV Networks, Blackbelt TV, VH1 Classic, Mzansi Music, kykNET Musiek and Dumisa. revenue eBItDA trading profit  20% 20122012 20132013 R’m 35 000 30 000 25 000 20 000 15 000 10 000 5 000 0  21% 2012 2013 R’m 10 000 8 000 6 000 4 000 2 000 0  18% 2012 2012 2013 2013 R’m 8 000 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0 59 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued) M-Net implemented significant changes to supplemented by the Africa Magic channel and its Africa Magic portfolio of channels. Local two dedicated movie channels, Africa Magic commissioned content for the rest of Africa Movies and Africa Magic Movies 1. The Africa is now scheduled within the Africa Magic Magic Viewer’s Choice Awards, the Oscars for brand, packaged with acquired local content, African movie productions, was hosted for the and broadcast on the new premium channel, first time in Lagos. Africa Magic Entertainment. This channel is M-Net’s genre movie channels were successfully launched in October 2012, with eight movie channels available in South Africa. Local interests were further met by adding two community channels to the DStv platform, Bay TV and 1 KZN. The emphasis on airing local productions that resonate with South African audiences was maintained, including: n iNKABA, a successful telenovela (nine-month series) on Mzansi Magic. n Reality singing format – Clash of the Choirs. n Idols season eight proved the most successful to date, with viewer participation increasing by 8%, reaching a record level of 9m votes for the season. Similarly, localised programming and channels remained a key focus across Africa: LigHTS, c ErA , AcTiON. 3 7 7 1 3 60 Welcome to the best destination for the widest range of African T V enter tainment. The stage is set for our stars to shine and our stories to be told on brand new channels, dedicated to 24 hours of the best enter tainment from across Africa. Welcome the new Africa Magic. W W W. A f r i c A M A g i c .T V i T S E N T Er TA i N M E N T f O r A f r i c A , B Y Af r i c A . GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 n Specialist local productions include Mashariki (EPL) rights were renewed for all our territories for Mix, Corner, Changes, The Agency, The Patricia another three seasons. Sport enthusiasts enjoyed Show, Comedy Club and the ever-popular Big the SuperSport broadcasts of the Euro 2012, Brother Africa. London Olympics and Paralympics, T20 Cricket n Local channels launched included MalawiTV, World Cup and Africa Cup of Nations during StarTV, TV3, WBS Uganda and KissTV. DStv English-market subscribers received new channels including Trace Sports, EWTN, Blackbelt TV, True Movies, Vox Africa and the M-Net genre movie channels. New channels for DStv Portuguese subscribers included Nat Geo Wild, Miramar, Panda Biggs, TVC4 and TVC Series. SuperSport remains the biggest funder of sport in Africa. Its football coverage continued in Angola, Ghana, Nigeria, Kenya and Zambia and was extended to Uganda and Zimbabwe. English Premier League 61 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued) the year. To enhance the viewing experience SuperSport launched SuperSport HD 4, its fourth high definition (HD) sport channel. Operational and new technologies The group’s investment in new technologies included migrating to a new satellite IS-20, which allows for additional capacity, enabling the launch of more HD channels and new services for customers. Other investments during the review period included additional HD channels, taking the total number of HD channels on DStv in South Africa to 14. The viewer experience was improved by reorganising the DStv platform and grouping relevant channels together for better channel navigation. BoxOffice, the video-on-demand service for Premium PVR subscribers in South Africa that allows We also them to view the latest blockbuster movies, is introduced proving popular, with an average of over our DStv Mobile 400 000 movie rentals per month. The BoxOffice streaming service service was recently made available online to in several African customers. markets. We continue to expand the catch-up service, We have invested significantly in building digital DStv On Demand, to our customers. This included a terrestrial television (DTT) platforms under the GOtv DStv iPad application for catch-up services that were brand and this service is now available in Kenya, launched during the year. In the mobile technology Uganda, Zambia, Nigeria, Ghana, Malawi and arena, DStv Mobile launched the Walka7 and iDrifta Namibia. It offers 20 to 40 channels via two bouquets for iOS devices in South Africa and on the continent. – GOtv and GOtv Plus. 62 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 We are pioneering mobile television services in New business acquisition for Irdeto’s Cloaked Africa – a market with significant growth potential. CA (software for conditional access) was strong Our service offers DStv/GOtv channels on mobile throughout the world, including in some competitor devices, available as a standalone subscription or as accounts. Many customer multiscreen deployments added value for DStv/GOtv subscribers. went live as customers extended their services via Overall, our pay-television business is therefore well the internet to their subscribers. positioned to manage increasing competition in our chosen markets as new players emerge on different platforms. regulatory The pay-television market is moving through a period For the review period Irdeto delivered 21,8m conditional access secure units – a 15% increase on the prior year – and 24 patents were filed. Its customer care business was sold to enable Irdeto to focus on its core activities. In addition, further cost reductions have right-sized the company for its of significant change in Africa, including the migration current focus and opportunities. from analogue to DTT. MWeB MWEB’s international bandwidth capability now connects to both Seacom and West Africa Cable System (WACS) – east and west coasts of Africa – to Europe and the United Kingdom. The company concluded a rich-media content- delivery deal with Level 3, reducing internet protocol delivery costs into Africa. In April 2012 MWEB was the first internet service provider (ISP) to introduce one megabyte (MB) per second as the entry-level speed for ADSL in South Africa. Irdeto Irdeto operates under challenging economic conditions. Customers in more developed markets, such as Western Europe, reduced volumes. While this was offset by volumes from customers in developing markets, price differences between these markets reduced annual revenue. Naspers integrated annual report 2013 63 GroupPerformanceGovernanceFinancialInformation i a Operational review (continued) d e m Newspapers  PrINt MeDIA Ethics, press regulation and media ownership remained strong themes in the review period. The South African government continues to take an active interest in the transformation and diversification of the media, while the competition authorities are taking a more aggressive approach to investigations of the media. Despite cost-control measures, shortfalls in circulation and national advertising income were significant. Notable performances were recorded by Daily Sun, which grew readership 9% to 5,7m, Sunday Sun from 2,4m to 2,6m (8%) and City Press from 1,6m to 1,8m (16%). Soccer Laduuuuuma! grew circulation impressively over the year, with sales exceeding the 400 000 copy mark in August 2012, making it one of the best- selling titles in the country. t n i r p 64 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Sun Y L I A D PRICE: R2,90 nationwide ,, OUR LIVES. OUR PAPER. Where teaching is impossible . Where teaching is impossible . IN IT TOGETHER: This picture shows three classes of grade 3 pupils crammed into one room. The three teachers (circled) are teaching different subjects in different languages – all at the same time . Teacher No 1 is teaching in Tsonga, No 2 is speaking Sepedi Photo by Brian Kajengo and No 3 is using Siswati. 22 Monday 16 April 2012 . . . . Horror that parents don’t to see! want 11 33 ble. THE photo on this front page paints a bleak picture. It is a photo every parent hates to see. It shows how bad the state of our education is. Our schools are in such poor condition that in some places, scenes like this have become acceptable. it’s NOT accepta- But no, It NEVER will be. Our children need a decent education. they MUST that And for have a welcoming learning environment. Last week, a project focus- ing on Mzansi’s 94 worst schools was announced by Basic Education Minister Angie Motshekga. It’s a brave initiative that celebrates Madiba’s 94 years of life. But, guess what? We have many more schools in need of attention. And most schools, like the one seen on this page, are not on that list of 94 . We just can’t have teach- ers forced to teach three dif- ferent classes in one room. THAT’S RIDICULOUS! the private sector Yes, the involved, but must get take re- government must sponsibility for its failings. And schools like this are glaring failures! What you see in this photo are two of the most important stakeholders in education getting a raw deal. Do we call this teaching? Do we expect these kids to they make sense of what hear? Teachers and pupils don’t deserve this. decent deserve They classrooms where they can teach and learn – not be con- fused by hundreds of voices talking at the same time. The Basic Education De- partment must get cracking and fix this shambles! 3 CLASSES, 3 CLASSES, ONEONE ROOM! ROOM! HE’S GOT FOOD TO LAST FOR A WHILE, SO HE CAN AFFORD TO SMILE – SEE PAGE 10 HE’S GOT FOOD TO LAST FOR A WHILE, SO HE CAN AFFORD TO SMILE – SEE PAGE 10 By NTEBATSE MASIPA and BRIAN KAJENGO THIS classroom is like the Tower of Three teachers using three different lan- Babel. guages all talk at once – teaching different subjects to the 80 grade 3 pupils who are crammed into one classroom. BUT THE SENIANYA PRIMARY SCHOOL IN ROOIBOKLAAGTE, MPU- MALANGA, IS NOT EVEN ON THE LIST OF 94 SCHOOLS IDENTIFIED BY THE NATIONAL EDUCATION DE- PARTMENT AS NEEDING URGENT Daily Sun visited the school and found one HELP! teacher speaking Sepedi, another teacher giv- ing lessons in Tsonga and a third teacher ex- plaining things in SiSwati. And 80 little kids, desperate to learn some- thing, were facing in different directions try- ing to pick up some scraps of knowledge. But provincial education spokesman Jasper Zwane said they were not even aware of the problem because they hadn’t received a report from the school’s governing body. “They must write a report. That’s the only way we can know,” he said. CONTINUED ON PAGE 2 . . The focus on innovation is ensuring our Magazines newspapers remain a vibrant and influential force in the South African media landscape, Despite contraction in both advertising spend and circulation, this division retained its market share with a number of related initiatives under among the top five publishers. way. During the year the digital division developed and launched iPad, mobile and web applications for Beeld, Die Burger and Volksblad. The division implemented serious cost reductions during the year to protect its profit contribution in tough trading conditions. Although revenues were down year on year, the division still delivered a profit and made a positive cash flow contribution. revenue eBItDA* trading profit* R’m 15 000 10 000 5 000 0  1% 2012 2013 R’m 1 600 1 400 1 200 1 000 800 600 400 200 0  20% 2012 2013 *Including associates on a proportionate basis.  32% 2012 2013 R’m 1 200 1 000 800 600 400 200 0 65 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Operational review (continued) Our investment in new and emerging market segments is starting to deliver returns; Kuier broke through the 100 000 circulation mark in December 2012. Paarl Media Paarl Media has continued to grow its printing capacity. During the year additional productivity and efficiency programmes were initiated to ensure sustainability. Paarl Media’s environmental programme will be further enhanced with biomass boilers replacing electrical/diesel boilers. The new gravure press is at full capacity. Natal Witness has been fully assimilated into Paarl Coldset and a capital programme is under way to further commercialise this KwaZulu- Natal plant. On the Dot On the Dot distributed over 73m magazines and 211m newspapers during the past year. In view of the reality of declining circulations, On the Dot focused on optimising its distribution network and reduced the cost associated with distributing newspapers and magazines. 66 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Book publishing Media24 Books The publishers in Media24 Books focused substantial portions of their development spend on digitisation and improvement projects to expand and enhance their ebook publishing lists. An online academic course was piloted for distance education students, and progress made on building ecommerce sites and a membership app for Leserskring/Leisure Books. Van Schaik Publishers (the academic textbook publisher) recorded exceptional top- and bottom- line growth. Jonathan Ball Publishers, along with the rest is consistently ranked as the top free news of the consumer book business, had a turbulent app across the Apple, Android, Blackberry and year. However, its ebook sales are growing Windows platforms. exponentially. 24.com Brazil The group has a 30% interest in Abril, the 24.com remains the leading internet publisher leading magazine publisher in Brazil. Brazil’s in South Africa, growing the audience across print industry felt the impact of increasing its network of sites by more than 15% on the internet penetration and a slowing economy. previous year to 453 000 average daily users and Abril had a tough year, with flat revenues more than 4m average daily page views across and escalating costs. As a result, Abril will web and mobile platforms. 24.com publishes need to focus on optimising costs to improve South Africa’s leading mobile applications with profitability and cash flows, whilst leveraging more than 250 000 daily active users across its investment in content and distribution to all major mobile operating systems. News24 build an online presence. 67 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review This section illustrates our group’s social awareness, and focuses on projects that address mostly social and environmental issues. Our intention is to be a responsible corporate citizen, entrenching Naspers’s core value of being useful in the communities we serve. For a more detailed review of our group’s various initiatives, please refer to www.naspers.org. People We understand our responsibility to the communities in which we operate. Through a number of initiatives that aim to improve the n We conduct business fairly, ethically and with integrity. Our code of ethics and business conduct defines our culture. This code of ethics and business conduct can be found at quality of life in these communities, we promote www.naspers.org. the well-being of society, our customers and our n In South Africa we support previously employees. disadvantaged businesses by actively seeking such suppliers in line with local legislation. In our communities: n We operate in various countries and endeavour, where feasible, to employ local citizens to empower the communities in which we operate. n We contribute to educational programmes to create awareness of our products, and create much-needed skills. 68 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 For our people: n We invest in the continuous development of our people to retain our competitive advantage. Naspers in its communities Given the nature and scope of our business as a multinational group of media and ecommerce n We encourage our employees to contribute to platforms, we focus our sustainability initiatives in sustainability and innovation. n We respect the rights of our employees and their diversity. n We encourage employees to report areas where the group might be failing in its business conduct and values through secure channels. n We comply with local employment laws. Worldwide, we employ some 21 000 people. Some 2 000 (10% of total workforce) jobs were created during the year as a result of organic distinct categories: n People – Social development – Health and safety – Children – Arts and culture n Education and skills development – Adult basic education and training – Childhood development/education – Job creation – Sport development – Skills development n Environment – Energy growth. We also create income for tens of – Infrastructure thousands of people in our communities indirectly by the products and services we consume. – Access to water and nutrition – Urban greening/carbon offset n Corporate governance – Ethics – Legal issues – Risk management – Governance issues – Shareholder rights – Reporting – Stakeholder trust Education is one of our most important contributions to the African continent. We contribute to improving literacy levels through various forms of print media (from newspapers to school books); electronically through television, which opens up the world to many people; and through social networking. In addition to literacy and educational programmes in Africa, the group also provides social support in Eastern Europe, and community involvement in Latin America. These and other activities are detailed on www.naspers.org. 69 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Naspers group: Workforce split Media24: Workforce split 42% 43% 58% 57% Male Female Male Female MultiChoice South Africa: Workforce split MultiChoice Nigeria: Workforce split 48% 42% 52% 58% Male Female Male Female Allegro: Workforce split Buscapé: Workforce split 42% 47% 58% 53% Male Female Male Female 70 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Two projects that showcase our commitment to our people and the communities in which we operate are detailed below. Case study: Rachel’s Angels Named after Rachel Jafta, now Media24’s chair, the Rachel’s Angels mentorship programme has operated since 2007 in the Western Cape in association with the Stellenbosch University. Funded by Media24 for the past five years, the programme is improving the academic abilities of grade 11 and grade 12 learners and improving their life skills by involving senior students from the university as mentors. Ultimately, Rachel’s Angels aims to contribute towards building excellence in high school education in the Western Cape. (Media24 BBBEE scheme) and Phuthuma Nathi The programme includes regular campus visits, (MultiChoice BBBEE scheme) shares if they meet all attending lectures and exposure to the world of programme requirements – a small, but meaningful business in the form of an entrepreneurial day, for head start when they enter the business world. which learners are required to develop business plans Carlo Valente, mentor from Stellenbosch and run a small business. Through this process – University, says: “The Rachel’s Angel’s project experiential learning, mentoring by peers, exposure is truly empowering learners and schools from to academic life and the realities of the business disadvantaged communities. I can see the change world – students and learners are taught skills that in learners’ attitudes and you can see they want to will equip them to play a meaningful role in society. learn and go forward. On the market day, I wanted Mentors are expected to meet with their students to be there to help them make a success of their twice a month, attend workshops and help learners hard work. Learners had a great time and they understand how life at the university works. Mentors deserved it.” act as life coaches by sharing their knowledge and During the 2012/2013 cycle of Rachel’s experience with learners. They also assist learners Angels, three new schools were admitted to the with study techniques and self-esteem. programme. Many of our partner schools excelled In return, mentors receive Welkom Yizani academically in the final examinations for 2012. 71 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Case study: APA (AkcjePracowników Allegro or Allegro Employees’ Auctions) APA is a workforce initiative launched in 2007. Each ‘edition’ is dedicated to a different cause, mostly children in need or ill health. In practice, the concept works by publicising the beneficiary’s specific needs to the broader Allegro network. Buyers, sellers, suppliers and staff mobilise to do the best they can for each beneficiary – a charity auction with a difference. From publishing information about the beneficiary on the About Me page, to creating dedicated accounts for each child to house funds raised and holding collections across the company, families and The team tries to attach a note of thanks to every friends, the APA team taps every resource available. package, as a purchase is frequently only an excuse With every edition the number of listed auctions to help an ill child. Allegro contributes directly by grow. Once the auctions end, the packing frenzy sponsoring shipping costs. begins. With a few hundred items and buyers, it is a Ten people are permanently engaged in APA daunting task – and one that is not without mishaps, operations. Others help with collecting items, for example, the team sold a cup that had to be preparing descriptions, listing auctions, and any shipped three times before it reached the buyer number of related tasks. Ultimately, it is a massive in one piece. Fortunately, buyers are friendly and team effort with the ultimate pay-off – the smile of patient when they know the cause is a worthy one. a child. employment equity South African Department of Labour is shown In line with local South African legislation, and our below. The Department of Trade and Industry own employment policy, we value diversity in the defines black people as Africans, Coloureds and workplace. Indians who are citizens of the Republic of South The breakdown of the MultiChoice and Media24 Africa by birth or descent or who became citizens groups’ annual employment equity reports to the by naturalisation. 72 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Media24: employment equity Medical aid benefits Medical aid membership is compulsory in most group operations, with the employer contributing a portion of the monthly premium. 60% Some group companies provide post- 40% Black White MultiChoice SA: employment equity 82% 18% Black White employee benefits retirement benefits retirement healthcare benefits. This entitlement is based on an employee remaining in service until retirement age and completing a minimum service period. These obligations are unfunded. equity ownership To retain the skills on which our sustainability depends, most group companies grant share options/share appreciation rights to employees under a number of equity compensation plans. employee relations The group complies with labour legislation in its areas of operation. In South Africa, MultiChoice and Media24 submit statutory reports. In regions where child labour is prevalent, we adopt monitoring strategies and risk assessments, including examining local legislation to determine the minimum age for employment, and verifying prospective Some countries in which we operate have employees’ age by scrutinising supporting statutory retirement benefit funding. In others, documentation. Our assessments have found and where appropriate, the group provides that the risk of child labour and forced or retirement benefits for full-time employees, compulsory labour is low in the group. Where primarily as monthly contributions to defined- children are used in local productions, strict contribution pension and provident funds. compliance to their regulated conditions of The assets of these funds are generally held in employment is enforced. separate trustee-administered funds. 73 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Health and safety Our objectives in terms of health and safety span the group’s operations around the globe: n We aim to have an injury-free workplace. n We perform health and safety risk assessments at our facilities, supported by training. n We monitor management’s actions through operational, internal and external auditing and reporting processes. n A healthy workforce contributes to business success. Several of our businesses provide medical aid and wellness programmes for their staff. the workplace Implementing a healthy, safe workplace at the group’s administrative and production facilities is a priority to achieve the lowest possible harm rate on duty. Where required, health and safety committees – comprising responsible, trained individuals – ensure regulatory compliance. Appropriate medical emergency and disaster- recovery plans have been devised for operating businesses. Annual occupational health and safety Media24’s distribution and printing operations make extensive use of contractors and organisers. Most of these are from previously disadvantaged backgrounds and receive training from Media24 risk-control audits or reviews are conducted on executing their jobs safely and effectively. by operational entities across the group and The nature of the print business, which owns improvements implemented as required. Significant and manages distribution networks and printing matters are reported to and monitored by the facilities, makes it the area in the Naspers group Naspers risk committee. with the greatest inherent risk for injuries on duty. 74 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Monitoring The Media24 board’s safety, health and environment committee monitors related issues in that group. Media24 and MultiChoice conduct annual health, safety and environmental compliance audits as well as building scans. Injuries on duty are stringently monitored. Wellness Several wellness programmes are operated by group subsidiaries in a preventative approach to employee health. MultiChoice MultiChoice offers a range of wellness and balanced lifestyle services to all employees on site. This includes having a qualified nurse on site in April every year to administer flu vaccines. Employees also benefit from bi-weekly visits by an optometrist who conducts voluntary eye tests. At head office, the wellness centre is accessible to all employees, providing a cost-effective, convenient and confidential service. There is a Montessori nursery school for employees’ children. MultiChoice offers a unique lifestyle programme to employees, MLife. MLife is a new initiative which offers all staff a number of services 24 hours a day, including their own concierge agent and driver service. It is a useful tool for employees when they are feeling bogged down by personal administration and work pressures and struggling to maintain a work/life balance. It assists staff in saving money, and making them more productive. Over the year we estimate that MLife has saved employees some R1,64m. SAFETY BEGINS HERE! 75 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) MultiChoice wellness service Statistics Free flu vaccinations for employees 611 vaccinations (some 12% of employees) Bi-weekly visits from an optometrist who conducts voluntary eye tests Wellness centre visits 202 visits 6 453 visits Montessori school attendance 117 employees who have 135 children enrolled Media24 The Media24 group adopts a preventative approach to employee health, offering for example, programmes to help employees stop smoking and free HIV/Aids tests. A wellness incentive is paid to employees who successfully complete a basic fitness assessment. Regular medical, eye and hearing tests are performed on drivers and staff exposed to noise. Professional and independent psychosocial support is provided for staff in businesses. Media24 offers wellness days, in partnership with Discovery Health, at many of its sites across South Africa. Health services offered include hypertension and diabetes testing, cholesterol testing, HIV/Aids counselling and testing, flu vaccinations and a number of risk-control programmes. Media24 also has wellness centres at certain printing facilities. 76 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 HIV/Aids Internet We are acutely aware of the HIV/Aids In our international businesses, mainly internet pandemic in Africa, and its social operations, we aim to attract young engineers. and economic implications. Comprehensive programmes Training and development are thus key to our strategy of operating leading internet platforms in Media24, MultiChoice South in mainly emerging markets. For the second Africa and MultiChoice in sub-Saharan Africa consecutive year, Allegro has been awarded fourth outside South Africa, comprise: n information and awareness campaigns n voluntary free testing (2 189 tests performed place in the Universum Top 100 Ideal Employees awards. The survey was carried out on more than 118 000 students, from 71 universities across at MultiChoice during the year, a 94% the globe. increase year on year) n free counselling, and n comprehensive medical treatment programmes. Education and skills development Investing in skills development is a priority for the group, given the strategic importance of technology and intellectual property to our sustainability in a competitive market. Our approach has a multiple focus: developing the full potential of our own people, extending this training outside the group to develop a talent pipeline, and offering learnerships and bursaries to young people with potential across the world, particularly in key fields such as engineering. 77 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) MultiChoice MultiChoice’s learnership programmes combine vocational education and training modules towards qualifications registered on the National Qualifications Framework (NQF). Highlights during the year include: n A total of 643 learnerships across competencies such as production, broadcast engineering, project management, generic management, n Some R1,4m was made available for bursaries, R900 000 of which was specifically designated human resource management and customer for women. care, thus creating employment while addressing skills shortages in the industry. n One person is currently completing her second year in the Adult Basic Education and Training (ABET) programme. n 232 employees completed various management development programmes, including advanced management programmes, introduction to management and executive coaching. n 20 IT graduates were employed on our n 117 internships were offered at M-Net, graduate programme. SuperSport and MultiChoice. n SuperSport was accredited by the Media, – An M-Net/Carte Blanche Scholarship was awarded to a Rhodes University graduate for her final year of study towards a Bachelor of Journalism. KNOWLEDGE IS POWER BE MORE AWARE as products, services and system changes for employees. maintenance and operation of our HR system PeopleSoft. 4 hr systems handles 5 leadership and Women development provides development experiences for leaders at every level and has a specific mandate to provide targeted interventions to accelerate the development of women across the business. 6 graduate recruitment focuses on attracting skills at university level. MultiChoice subsidises 24 bursaries across various universities and eight graduates have been sent to India for embedded Java training. The team will also be expanding their scope to school level to encourage learners to study maths and science. 7 assessment team Recruiting and advancing the right people in our business is critical. The assessment team uses psychometric assessments for recruitment, promotional purposes and for leadership development. MultiChoice offers many exciting opportunities. Contact the ED team for more details. submits an annual training report to ensure the Group meets compliance legislation. 2 learning technologies MCA’s Siyandiza implementation produced groundbreaking results which were successfully presented at conferences in Turkey and the US. 3 product and services training focuses on day- to-day training on subjects such We’re focusing on learning and development because MultiChoice believes everyone can Be More. Taking pride in our people T he MultiChoice Employee move from success to success. The team is divided up into a number of portfolios for the entire Group and they are responsible for: Development (ED) team creates opportunities for both current employees and future leaders to shine. As a MultiChoice Group function, they’re tasked with building an integrated process for people development across the Group. It’s their job to ensure the growth and retention of the skills base within the business, as we 1 skills development This team ensures that the Group invests in developing people. It is responsible for the Workplace Skills Plan, which details employees’ development plans after each Performance Discussion cycle. The team ThE EvoluTion has bEgun EVOlUTIOn WIll IMPROVE THE WAy WE WORk AnD OUR SERVICE TO OUR CUSTOMERS. Evolution is a software programme aimed at developing, implementing and deploying an end-to-end customer management, billing and stock-management business solution, to replace the existing IBS 5.4 system. consists of an upgrade from IBS 5.4 to IBS 6.2. Our Customer Relations Management (CRM) engine will now be based on the Microsoft CRM system. These back-end systems will be presented as a transparent entity to the user through a web- based unified front end so that they do not have to jump from one system to the next. 78 Currently we track and manage all our stock in IBS but, with the introduction of Evolution, we will begin to use SAP as our Stock and • It allows for improved (accurate) stock distribution and forecasting. • It provides systems performance and and provisioning information for the pay-TV services (DStv, DStv Mobile, DStv Online, GOtv). resilience, which will improve our end-user and customer experience. • The use of standardised business processes are supported by best-of-breed core applications, networknews 9 Distribution System. In terms of Why We’re so excited Billing and Provisioning, this • Evolution provides timely, accurate billing as opposed to a custom-developed solution. Information and Communication Technologies (MICT) Seta to offer the Further Education and Training Certificate (FETC): Film and Television Production learnership. They also received ISOE status which is awarded to training centres that map training to occupational excellence and can measure the impact of training. 2012 2013 Number of training hours 161 465 180 952 Days per employee 4 4,5 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Case study: Developing skills in the film-making industry The film industry is one of South Africa’s most period, because it is an accelerated, hands-on dynamic sectors, mostly because of the passion programme delivered relatively quickly. This and commitment of its film-makers. They are approach has proven itself, producing highly the ones who bring our stories to life, and talented and skilled individuals. Extended contact who allow us to reflect on the beauty of our hours with tutors and mentors, all successful country and its people. Given the nature of its film industry practitioners, improves the quality business, MultiChoice and DStv spearheaded of training delivered by this programme. All the development of both individual talent and participants are involved in content production the broader industry in this key sector. from a number of perspectives and the MultiChoice’s DStv Film Skills Development programme is structured so that they benefit Programme was initiated in 2007 as a talent from being trained in an experiential and learning incubator. Over the years this programme environment. Candidates produce short films has made a significant contribution to the broadcast on Mzansi Magic and Mindset Learn film industry’s skills pool. It provides intensive channels on DStv. training to talented film-makers from previously Life and business skills form part of the disadvantaged communities and in Africa, to date, programme and a range of developmental more than 110 film-makers have benefited. aspects, such as personal financial management This initiative differs from traditional training and time management, are covered. models, which are generally spread over a longer 79 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Media24 technical programmes, the academy offers Paarl Media24 increased its investment in training Media employees skills and leadership courses. by extending its bursary scheme for journalism To enhance management skills in the industry, students, introducing a Graduates in Media Paarl Media’s leadership development programme internship programme and launching an (through business schools of Stellenbosch, Wits extensive digital media training programme for and other institutions) concentrates on developing journalists. For the year Media24 spent R44m on training; this included R15m to train current and future journalists at its Journalism Academy. Out of the 21 bursaries we awarded to post graduates for journalism the past year, we employed 20. In addition, we trained 20 graduates through a four-week programme and employed 10 of these as interns for a year. people at all management levels (supervisory to executive). The leadership pipeline programme ensures potential leaders are identified for further advancement and future management positions. The academy, an acknowledged institute of sectoral and occupational excellence, is an accredited training provider with the Fibre Processing and Manufacturing (FP&M) Seta. It has been awarded international accreditation by City & Guilds, Britain’s leading vocational awarding 2012 2013 body. In the review period, 84 people graduated with a variety of qualifications. Number of training hours 65 727 138 453 Days per employee 1,15 2,41 Media24 also awarded 197 bursaries to employees for part-time studies in 2013. Paarl Media developed a world-class training facility, the Paarl Media Academy of Print. The trade training curriculum has been replaced by new apprenticeship programmes, after extensive research and development. In addition to 80 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Transformation Transformation is important for Naspers to ensure we comply with local legislation and that our workforces reflect local demographics. As a responsible corporate citizen, we respect the dignity and human rights of individuals and communities wherever we operate. We aim to make a positive and enduring contribution to the social and economic development of South Africa, and recognise the role we can play by leveraging our resources and the goodwill of our staff. MultiChoice South Africa achieved a level 2 BBBEE rating and the following notable achievements in important areas of transformation: Ownership: Largely through the Phuthuma Nathi share schemes, over 100 000 black South African individuals and groups own shares in MultiChoice South Africa. One of the cornerstones of our approach to ownership was the creation of a scheme that provides an accessible and far reaching shareholding opportunity to a new and vast grouping of South Africans. Preferential procurement: We recognise the effort of our supply chain teams who work hard to identify and nurture emerging black owned and black women owned suppliers. We are proud purchasing power to create opportunities for transformation has been embraced. Enterprise development: Our achievements in enterprise development (ED) – an increase from a score of 0,4 in 2011 to 12,5 points in 2012, is testimony to the thought, planning and investment placed into this important issue. The MultiChoice Enterprise Development Trust (”the trust”) provides loans to qualifying ED beneficiaries against a sound ED strategy. In addition, we support the cash flow requirements of our qualifying suppliers by paying them early, and provide business development support to partners, producers and innovators of the extent to which the concept of using our in our stable. Broad-Based Black economic empowerment score Level 2: 85,82% Ownership 102,87% Employment equity 64,75% Preferential procurement 81,52% Socio-economic development 75,85% Management control 98,94% Skills development 84,71% Enterprise development 78,91% 81 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) As an example, the trust works to ensure that new talent and previously disadvantaged businesses get the opportunity to compete on fair terms with the established contributors of content. The trust provides finance to enable emerging production companies to acquire the assets and skills needed to supply us with high quality productions. Linked with a contract from our broadcast partners, such as WE’RE HELPING FILMMAKERS TO BE MORE. We’re a country full of colourful tales and heart-warming stories, and up and coming director Wiseman Mabusela has already brought many of them to life. Weaving his unique insights into narratives that capture a multifaceted South Africa, Wiseman is building on his training from the DStv Film Training programme to lead a new generation of local filmmaking talent. And he’s just one of thousands of people that we at DStv are helping to be more. M-Net and SuperSport, to purchase the content, and business support where required, we ensure that these production companies are productive, Knowing how powerful this can be in getting efficient, profitable and have contracts for their important social messages across to our viewers, output. we provide airtime across our channels to In addition we are constantly innovating organisations whose work impacts the plight of to produce content that resonates with our South Africans in distress. audiences. This includes an increasing focus on Media24 has made solid progress with its local production that provides opportunities to transformation aims in recent years. These are expose emerging film-makers to the world of tracked against a scorecard for the Department commercial television production, learning about of Trade and Industry’s code of good practice budgets, schedules and delivery requirements for broad based black economic empowerment while turning their stories and ideas into films for (BBBEE). In terms of the scorecard prepared by our viewers. Media24’s BEE verification agency, Media24 A platform to share: We recognise our retained its credentials at a level 4 rating with relatively unique position regarding the broadcast 125% recognition on BEE spend, scoring full points platforms we have, and the audiences we reach. on the ownership, socio-economic development 82 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 and enterprise development elements. Black The lock-up period for Welkom Yizani ends in ownership in Media24 has risen to 44,74%, December 2013 and we expect to then provide a black female ownership has risen to 21,22% and trading platform for Welkom Yizani shareholders to Media24’s skills development score has more than trade their shares. tripled in the last year. Black economic empowerment partners Media24, MultiChoice and other group companies have combined their buying power in South Africa in a centralised bargaining company, CommerceZone. Suppliers’ BEE performance is evaluated against specific criteria and they are expected to boost their annual BEE rating. The MultiChoice preferential procurement programme supports the development of small, medium and micro-enterprises (SMMEs). In addition, these SMMEs are given opportunities to tackle larger-scale projects, enabling entrepreneurs to develop their skills and capabilities. Over the last four years, MultiChoice’s preferential procurement spend on BEE-compliant companies has grown 49%. This equates to over R4bn spent with BEE- compliant companies. In addition to its own empowerment initiatives, MultiChoice buys large numbers of decoders from a local manufacturer. These decoders are also exported to countries outside South Africa. During the reporting period, some 1,3m decoders Welkom Yizani In 2006 Media24 launched the largest BBBEE valued at R711m were exported. This has created share offer in the print media industry, Welkom employment opportunities in manufacturing, Yizani, resulting in eligible black people and groups logistics and sales. owning some 15% (directly and indirectly) in Enterprise development initiatives have created Media24 Holdings. over 620 jobs across the Paarl Media group. 83 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Case study: Let’s Play Let’s Play is a corporate social responsibility directly related to inactivity and poor nutrition (high- initiative developed by SuperSport and partners in fat foods, too much salt and sugar, and too little 2005 to stimulate physical activity by the youth in fibre, fruits and vegetables), are increasing in young South Africa. adults. Almost 20% of the country’s children are overweight and physical education has only recently been reintroduced into the government school curriculum. According to a study by the University of the Witwatersrand (www.wits.ac.za/birthto20), the average South African child exercises for 34 minutes each week; 20% of children at school smoke; and 23% binge on alcohol at least once a week. Results from the South African Nutrition Expert Panel (Sanep) study found modern South African families lack balance, which encourages the formation of these negative lifestyle patterns in children. Tragically, children have forgotten (or have not been taught) how to play. And the issue is not confined to South Africa. As a result children are growing up without Lifestyle diseases like obesity, high cholesterol, the benefits of regular activity: good health and high blood pressure and diabetes, which are fitness, physical skills (balance, agility, speed and 84 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 coordination), improved immunity, nutritional and currently reaches over 236 800 learners in awareness, better body image, confidence 270 schools across the country. Since its inception and self-esteem, social skills development and in 2007 it has helped train over 1 000 coaches, friendships. It is also well documented that educators and youth leaders and encouraged over children who regularly participate in sport 200 000 girls and boys to participate in weekly produce better academic results, and are sporting activities and quarterly community festivals. less likely to become involved with negative Close to 500 000 girls and boys have participated in influences such as crime and drugs. annual events at provincial level. This is where Let’s Play comes in. The aim Today, Let’s Play actively engages with hundreds is to elevate awareness of our social situation of thousands of children every week through and to introduce and encourage play, activity coaching clinics supported by 1 200 coaches, at and sport in schools and at home. This is done 1 500 schools in nine provinces across the country. through advanced media campaigns and close It has become one of South Africa’s most visible and associations with organisations that target successful CSI programmes, with high awareness children and introduce activities to schools, across the adult population and, most importantly, homes and communities. making a tangible difference to the lives of Since being established, Let’s Play has thousands of children. developed a formidable network of sponsors, partners and affiliations with national and regional bodies, as well as NGOs. Most recently, Let’s Play was successfully launched in Nigeria. Let’s Play also facilitated The Sports for Development programme in partnership with the South African Department of Education and the United Nations Children’s Fund (Unicef). This programme aims to promote mass participation in sport through community sporting events, 85 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Environment Our gross carbon footprint (scope 1 and 2) is 142 544 (2012: 165 710) tonnes of CO2e. We measured direct emissions at locations across South Africa, Poland, Hungary, Germany and Nigeria. Print operations remain the largest contributor to the total carbon emissions of the group. Through improvement and sustainable technological innovation, Naspers strives to create solutions that minimise its impact on the environment. How we do this Response We perform risk Our most direct impact on the environment is from print media (73% of assessments identifying total carbon emissions). operations where our The internet businesses inherently have a lower impact on the environment. direct impact on the Through some of their trading activities, they stimulate buying and selling environment is most used or recycled goods in a paperless environment, and strive to make a significant. difference, for example Allegro’s All For Planet initiative (page 90). We try using advanced A number of initiatives have been implemented to reduce our carbon technologies to reduce footprint and support the sustainability campaign. our impact on the Energy-efficiency initiatives include: environment. n movement-activated lights n energy-efficient air conditioners n consolidating data centres n power-factor correction and load balancing, and n automatic hibernation of PCs. Waste management initiatives include: n recycling office waste more appropriately using labelled waste dispensers, and n installing ewaste bins for customers and employees to safely dispose of obsolete electronic devices such as decoders, remote controls and PCs. Irdeto’s headquarters was designed and built as a green building. This sustainable office meets the GreenCalc score B. 86 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 How we do this Response Our printing operations Throughout Paarl Media, equipment is in place to collect and recycle dust apply leading emission- from the printing process. reduction technology to minimise and responsibly dispose of waste. We monitor environmental Irdeto conducts its operations in accordance with ISO 9001 and 27001. compliance standards Its implementation of both standards is regularly audited by an external at our facilities and certification body. participate in third-party reviews. We measure and report on As disclosed above. our carbon footprint. Where possible, we Paarl Media was the first African printing organisation to receive the use environmentally Forest Stewardship Council (FSC) chain-of-custody certification. This is an responsible energy sources, independent international verification that printed products can be traced invest in improving energy back from their point of origin to responsible, well-managed forestry, efficiency and design controlled and recycled sources. energy-efficient facilities. Irdeto supports the European Union’s voluntary agreement on energy saving, in addition to the voluntary agreements in the US and Australia. Irdeto Cloaked CA is a cardless software security solution that delivers the same level of uncompromising security as a smart card for protecting digital television content. The result is significantly lower energy usage and less waste. 87 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Case study: Environmentally sustainable paper Paarl Media offers clients a range of n Up to 95% of toluene (a thinning agent used environmentally sustainable paper, leading the in gravure inks) is recovered and sold back to South African print industry in recognising the ink manufacturers for reuse. impact of print-production processes on natural n Alcohol-free printing – Paarl Media has resources and implementing practices to eliminate implemented an alcohol-free printing process emissions. The Paarl Media group focuses on on all its heatset web offset presses, which reduction and recycles all paper not sold as part offers lower ink and water settings along with of the printed product to a leading producer of the ability to print a given density using an ink paper and plastic packaging. Some new initiatives: film that is not diluted by alcohol. n ‘Treefree’ paper labels made from sugar cane n ‘Green ink’ – Paarl Media uses mineral oil and fibre, a 100% renewable source, have been volatile organic compound (VOC) free offset designed and implemented as an option for ink based on vegetable oil on all its sheet-fed wine labels. presses. n Used gravure copper skins from engraved cylinders are recycled. 88 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Naspers’s operations are diverse, ranging from Media24 printing plants to transactional internet platforms Media24 produces mainly books, magazines offering entertainment or products. Each type of and newspapers, and recycles all unsold business has a unique effect on the environment, publications. Media24 also uses its magazines requiring different responses to limit these and newspapers as platforms to educate readers impacts. Printing facilities Paarl Media’s paper suppliers are based in South Africa and Europe. They continuously investigate options to limit their environmental impact while ensuring quality paper products are used in our publications. In April 2012 Paarl Media Cape commissioned an eight-ton wood-fired boiler that will run on a mixture of rubber, wood and plastic pellets fed through a shredder. The existing 11kV electrode boiler will be the backup system. This is expected to consume significantly less electricity, with associated cost saving. about lowering their impact on the environment. In the Eastern Cape, Die Burger has joined forces with the Waste Trade Company and Goodyear to form the first environmental community project in the region. Via 58 schools, Project Green Footprint educates community members on the importance of conservation and the role of individuals in creating a healthier environment. The aim is to reduce waste to landfills by 200 tonnes over the next 18 months. Pay television During the year over 184 tonnes of waste was recycled from MultiChoice offices in South Africa. Around 32% of this waste was recycled, resulting in an estimated carbon footprint reduction of 105,5 tonnes CO2e. In addition, more than 300 kilograms of defective electronic equipment was recycled during the year. Internet Various recycling and energy-saving initiatives are under way in Allegro, Buscapé and our other internet companies. Our new eco-friendly office in Wraclaw is equipped with systems that reduce electricity consumption and create less pollution. 89 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Non-financial review (continued) Awards Prestigious awards received by group companies during the year included: Business Award MultiChoice’s employee development team was awarded a TopCo award for business training and education. ENRICHING LIVES Millennium Excellence Foundation (MEF) bestowed a lifetime achievement prize for media development in Africa to the chair of MultiChoice South Africa, Nolo Letele. Newspapers n Die Burger again won the Frewin trophy and Volksblad the McCall prize for layout and printing quality. n City Press shared the Joel Mervis prize with Mail & Guardian. n Adriaan Basson of City Press won a sought-after CNN prize as news journalist of the year. n Our local newspapers won various awards at the MDDA/Sanlam awards ceremony, including best local newspaper for TygerBurger. Magazines Best-ever performance at the PICAs, with Media24 titles winning most major awards: n Kate Wilson as Editor of the Year. n SARIE won four awards, including the coveted Magazine of the Year. Book publishers NB Publishers and its authors were awarded 33 literary prizes (local and international). Allegro’s All For Planet Foundation was judged the best and most creative public relations project in Poland in Golden Clip 2012. The judges of this prestigious contest recognised Allegro’s Spin kilometres park with climate project as the most interesting campaign in the technology, IT and telecommunications sector. PayU received the Ekomers 2012 award for best internet payments system in Poland. Allegro.pl was first in the 2012 ranking of Most Valuable Polish Brands, in the trade category, prepared by Rzeczpospolita, a leading daily newspaper in Poland. Ibibo Group was named one of the top five most trusted ecommerce brands in We Love Transactions India in The Brand Trust Report, India Study – 2013. Ashish Kashyap, CEO, was named one of the top 100 icons of India’s digital ecosystem. 90 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Corporate governance Corporate gover nance The board of directors conducts the group’s business with integrity by applying appropriate corporate governance policies and practices. Introduction A disciplined reporting structure ensures the Compliance with both the JSE and applicable Naspers board is fully apprised of subsidiary LSE listings requirements is monitored by the audit activities, risks and opportunities. All controlled and risk committees of the board. entities in the group are required to subscribe The board’s executive, audit, risk, human to the relevant principles of King III. Business resources and remuneration, nomination, and and governance structures have clear approval social and ethics committees fulfil key roles frameworks. in ensuring good corporate governance. The Naspers has an internal control oversight forum group uses independent external advisers to comprising the CFOs and risk and internal audit monitor regulatory developments, locally and managers of Naspers, MIH, MultiChoice and internationally, to enable management to make Media24 and the group company secretary and recommendations to the Naspers board on group general counsel. The forum was tasked to matters of corporate governance. ensure the Naspers group’s governance structures and framework are employed in the in-scope Application of and approach to entities in the group during the financial year. King III Compliance and progress are monitored by the The board, its committees, and the boards and audit and risk committees and reported to the committees of subsidiaries MIH, MultiChoice board. and Media24 are responsible for ensuring the For a review of Naspers’s application of appropriate principles and practices contained King III please go to www.naspers.org/ in King III are applied and embedded in the corporate-governance.php. governance practices of the group companies. 92 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Business ethics material laws and regulations for each business The group’s code of business ethics and business unit, implementing policies and procedures conduct is available on www.naspers.com. based on these laws and regulations, establishing This code applies to all directors and employees processes to supervise compliance and mitigate in the group. Ensuring that group companies risks, monitoring compliance, implementing adopt appropriate processes and establish effective training and awareness programmes and supporting policies and procedures is an ongoing reporting to the various boards and management process. Management focuses on policies and on the effectiveness of these efforts. procedures that address key ethical risks, such as conflicts of interest, accepting inappropriate gifts and acceptable business conduct. The board Composition The human resources and remuneration Details of directors at 31 March 2013 are set out committee is the overall custodian of business on pages 98 to 101. ethics. Unethical behaviour by senior staff Naspers has a unitary board, which fulfils members is reported to this committee, along with oversight and controlling functions. The board the manner in which the company’s disciplinary charter sets out the division of responsibilities. code was applied. The social and ethics committee The majority of board members are non-executive has a monitoring role. directors and independent of management. To Naspers is committed to conducting its ensure that no one individual has unfettered business on the basis of complying with the law, powers of decision-making and authority, the with integrity and with proper regard for ethical roles of chair and chief executive are separate. business practices. At 31 March 2013 the board comprised nine Whistle-blowing facilities at most major independent non-executive directors, two subsidiaries enable employees to anonymously non-executive directors and two executive report unethical business conduct. directors, as defined under the Listings Requirements of the JSE. Four directors (31%) are Compliance framework from previously disadvantaged groups and three Naspers has a legal compliance programme which directors (23%) are female. These figures are involves preparing and maintaining inventories of above the average for JSE-listed companies. 93 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 The chair no conflicting interests between their obligations The chair, Ton Vosloo, is a non-executive to the company and their personal interests. Any director. Boetie van Zyl acts as lead director interest in contracts with the company must be in all matters not dealt with by the formally disclosed and documented. Directors non-executive chair. must also adhere to a policy on trading in The chief executive The chief executive, Koos Bekker, reports to Independent advice securities of the company. the board and is responsible for the day-to-day business of the group and implementation of policies and strategies approved by the board. Chief executives of the various businesses assist him in this task. Board authority conferred on management is delegated through the chief executive, against approved authority levels. Orientation and development An induction programme is held for new Individual directors may, after consulting with the chair or chief executive, seek independent professional advice, at the expense of the company, on any matter connected with discharging their responsibilities as directors. Meetings and attendance The board meets at least four times a year, or as required. The executive committee attends to matters that cannot wait for the next scheduled meeting. Independent non-executive directors members of the board and key committees, meet at least once annually without the chief tailored to the needs of individual appointees. executive, financial director and chair present, The company secretary assists the chair with to discuss the performance of these individuals. the induction and orientation of directors, and Details of attendance at board and committee arranges specific training if required. meetings are provided on pages 102 and 103. Conflicts of interest Evaluation Potential conflicts are appropriately managed The nomination committee carries out the annual to ensure candidate and existing directors have evaluation process. The performance of the board 94 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013Corporate gover nance (continued) and its committees, as well as the chair of the The established board committees in board, against their respective mandates in operation during the financial year are: terms of the board charter and the charters of executive committee, audit committee, risk its committees, is appraised. The committees committee, human resources and remuneration perform self-evaluations against their charters committee, nomination committee and for consideration by the board. In addition, the the social and ethics committee. The board performance of each director is evaluated by is satisfied that the committees properly the other board members, using an evaluation discharged their responsibilities over the questionnaire. The chair of the nomination past year. committee discusses the results with each director. A consolidated summary of the Internal control systems evaluation is discussed by the board. The lead The company has a system of internal controls, independent director leads the discussion on based on the group’s policies and guidelines, the performance of the chair. in all material subsidiaries and joint ventures under its control. For those entities in which Board committees Naspers does not have a controlling interest, While the whole board remains accountable for the directors representing Naspers on these the performance and affairs of the company, it boards seek assurance that significant risks delegates certain functions to committees and are managed and systems of internal control management to assist in discharging its duties. are effective. Internal auditors monitor the Appropriate structures for those delegations functioning of internal control systems and are in place, accompanied by monitoring and make recommendations to management and reporting systems. the audit and risk committees. The external Each committee acts within agreed, written auditor considers elements of the internal terms of reference. The chair of each committee, control systems as part of its audit and all of whom are non-executive directors, reports communicates deficiencies when identified. at each scheduled board meeting. All internal control systems have The chair of each committee is required to shortcomings, including the possibility of attend annual general meetings to answer human error or flouting of control measures. questions. 95 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Corporate gover nance (continued) Even the best system may provide only Internal audit partial assurance. The group’s internal An internal audit function is in place controls and systems are designed to provide throughout the group. The head of internal reasonable, and not absolute, assurance on audit reports to the chair of the Naspers audit the integrity and reliability of the financial committee, with administrative reporting to the statements; to safeguard, verify and financial director. A large part of the internal maintain accountability of its assets; and audit fieldwork is outsourced. to detect fraud, potential liability, loss and material misstatement, while complying with Non-audit services regulations. The group’s policy on non-audit services The board reviewed the effectiveness of provides guidelines on dealing with audit, controls for the year ending 31 March 2013, audit-related, tax and other non-audit services principally through a process of management that may be provided by Naspers’s independent self-assessment, including formal confirmation auditor to group entities. It also sets out services in the form of representation letters by that may not be performed by the independent executive management. Consideration was auditor. given to input, including reports from internal audit and the external auditor, compliance and the risk management process. Where necessary, programmes for corrective actions have been initiated. Nothing has come to the attention of the board, external or internal auditors to indicate IT governance Information technology (IT) governance is integrated in the operations of the Naspers businesses. Management of each subsidiary or business unit is responsible for ensuring effective processes on IT governance are in any material breakdown in the functioning of place. internal controls and systems during the year under review. Internal audit provides assurance to management and the audit committee on the effectiveness of IT governance. 96 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Company secretary Investor relations The group company secretary, Gillian Kisbey- Naspers’s investor relations policy can be found Green, and group legal counsel (legal compliance on www.naspers.com. It describes the officer), André Coetzee, are responsible for principles and practices applied in interacting guiding the board in discharging its regulatory with shareholders and investors. Naspers is responsibilities. committed to providing timely and transparent Directors have unlimited access to the advice information on corporate strategies and financial and services of the group company secretary. She data to the investing public. In addition, we plays a pivotal role in the company’s corporate consider the growing demand for transparency governance and ensures that, in accordance and accountability on our non-financial (or with the pertinent laws, the proceedings and sustainability) performance. In line with King III, affairs of the board, the company itself and, Naspers recognises that this performance is based where appropriate, shareholders are properly on its risk profile and strategy, which includes administered. She is also the company’s non-financial risks and opportunities. compliance officer as defined in the Companies The company manages communications with Act and delegated information officer. The group its key financial audiences, including institutional company secretary monitors directors’ dealings shareholders and financial (debt and equity) in securities and ensures adherence to closed analysts, through a dedicated investor relations periods. She attends all board and committee unit. Presentations and conference calls take place meetings. after publishing interim and final results. As required by JSE Listings Requirement 3.84 (i), the board has determined that the group company secretary, who is a chartered accountant (SA) with more than 20 years’ company secretarial experience, has the requisite competence, knowledge and experience to carry out the duties of a secretary of a public company, and has an arm’s length relationship with the board. 97 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Directorate Ton Vosloo (75) became managing director of Naspers in 1984, serving as executive chair from 1992 to 1997. Mr Vosloo worked as a journalist from 1956 to 1983 and as editor of Beeld from 1977 to 1983. He is a director of Media24 and MultiChoice South Africa Holdings, chair of MIH Holdings and non-executive chair of the board of Naspers, a position he has held since 1997. He is a former chair of Sanlam, M-Net, WWF South Africa and the Cape Philharmonic Orchestra. He was awarded the Nieman Fellowship from Harvard University in 1970. Mr Vosloo has been awarded three honorary doctorates. Rachel Jafta (52), MEcon and PhD, is a professor in economics at Stellenbosch University. She joined Naspers as a director in 2003 and was appointed a director of Media24 in 2007. She is a member of the South African Economic Society, director of Econex, chair of the Cape Town Carnival Trust and board member of the South African Institute of Race Relations. She is a member of the nomination committee at Naspers and the human resources and remuneration committee of Media24. She is chair of the human resources and remuneration committee of Naspers and the nomination committee of Media24. She was appointed chair of the Media24 board in April 2013 and a member of the Naspers social and ethics committee on 21 June 2013. Koos Bekker (60) led the founding team of M-Net/MultiChoice pay- television business in 1985. He was also a founder of MTN in cellular telephony. Koos headed the MIH group in its international and internet expansion until 1997, when he became chief executive of Naspers. He serves on the boards of other companies in the wider group, as well as on various public bodies. Academic qualifications include BAHons and honorary doctorate in commerce (Stellenbosch), LLB (Wits) and MBA (Columbia). 98 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Debra Meyer (46) was appointed as director in 2009. She is a professor of biochemistry and currently heads this department at the University of Pretoria. She was a Fulbright Scholar at UC Davis (University of California) where she obtained a PhD in biochemistry and molecular biology. She regularly publishes HIV/Aids research in science journals and organises education and community service projects on this topic. She has completed modules in media strategy and academic leadership at Harvard and Gibs (University of Pretoria) and makes regular contributions to several newspapers and magazines. She is a published poet and has received several awards in her area of expertise. She serves as trustee or board member of several organisations including Dagbreektrust, Aardklop arts festival and the council of Northwest University. Steve Pacak (58), a chartered accountant(SA), began his career with Naspers at M-Net in 1988 and has held various executive positions in the MIH group. He is a director of Media24, MIH Holdings, MultiChoice South Africa Holdings and other companies in the wider Naspers group. He was appointed an executive director of Naspers in 1998. Boetie van Zyl (74) holds the qualifications PrEng and BScEng (Mechanical) (UCT). He joined Naspers as a director in 1988. He is a member of the boards of MIH Holdings and Media24, a director of the Peace Parks Foundation, and a trustee of WWF South Africa. He is chair of the audit, risk and social and ethics committees of Naspers, a member of the audit and risk committees of Media24 and MIH, and a member of the human resources and remuneration committees and nomination committees of Media24 and Naspers. 99 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Directorate (continued) Francine-Ann du Plessis (58) has been a director of Naspers since 2003 and holds the qualifications BComHons(Taxation), LLB and CA(SA). Although she is admitted as an advocate of the Cape High Court, she practises as a chartered accountant and is a director of Loubser du Plessis Inc. She is a member of the audit and risk committees of Naspers. She also serves on the boards of ArcelorMittal and Life Healthcare. Fred Phaswana (68) holds the qualifications MA and BComHons, and obtained a BA(Philosophy, Politics and Economics) from the University of South Africa in 2010. He joined Naspers as a director in 2003. He is chair of The Standard Bank Group and of Standard Bank of South Africa Limited and joint chair of Mondi Group. Lambert Retief (60) obtained the qualifications BCom and BComHons from Stellenbosch University. He then qualified as a chartered accountant(SA) and completed the Owner President Management (OPM) programme at Harvard Business School. He is a director of Media24, chair and former chief executive of Paarl Media group and a director of other group subsidiaries. He is also a director of the listed Zeder Investments Limited and Pioneer Foods Group Limited. 100 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Ben van der Ross (66), who holds the qualification DipLaw (UCT) and is an admitted attorney, is chair of Strategic Real Estate Management Proprietary Limited, the managers of the Emira Property Fund. He also serves inter alia on the boards of FirstRand Limited, MMI Holdings Limited, Pick n Pay Stores Limited, Distell Limited and Lewis Group Limited. Lourens Jonker (73) obtained the qualification BScAgric with further studies at UC Davis (University of California). He has completed programmes for director development at IMD, Lausanne, Switzerland and Gibs (University of Pretoria). He is the owner of Weltevrede Wine Estate. He joined the board of KWV Cooperative in 1981 and became chair of KWV Group Limited in 1994. He led the successful transformation of KWV from a cooperative to a fully commercialised company. He resigned from the KWV board in December 2003. Hein Willemse (55) holds an MA (cum laude), MBL and DLitt degrees. He is currently a Professor of Literature in the Department of Afrikaans at the University of Pretoria. He is a board member or trustee of various national and international subject associations or community organisations. Neil van Heerden (73), who holds a BA qualification, is a trustee of the University of the Western Cape, former director-general of foreign affairs, ambassador to the Federal Republic of Germany, ambassador to the European Union and former executive director of the South Africa Foundation (now South Africa Business Leadership). He is also a director of other companies. 101 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Directorate (continued) Directors and attendance at meetings Date first appointed in current position Date last appointed Five board meetings were held during the year. Attendance: T Vosloo J P Bekker 6 October 1997 27 August 2010 6 October 1997 1 April 2008 F-A du Plessis 23 October 2003 26 August 2011 G J Gerwel(1) 12 July 1999 26 August 2011 R C C Jafta 23 October 2003 31 August 2012 L N Jonker 7 June 1996 27 August 2010 D Meyer 25 November 2009 31 August 2012 S J Z Pacak 24 April 1998 1 April 2009 T M F Phaswana 23 October 2003 26 August 2011 L P Retief 1 September 2008 31 August 2012 B J van der Ross 12 February 1999 26 August 2011 N P van Heerden 7 June 1996 31 August 2012 J J M van Zyl 1 January 1988 26 August 2011 H S S Willemse 30 August 2002 31 August 2012 Note (1)Deceased – 28 November 2012. 5 5 5 3 5 5 5 5 5 5 5 5 5 5 Category Non-executive Executive Independent non-executive Independent non-executive Independent non-executive Independent non-executive Independent non-executive Executive Independent non-executive Non-executive Independent non-executive Independent non-executive Independent non-executive Independent non-executive 102 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Committees and attendance at meetings Executive committee Audit committee(1) Risk committee Human resources and remu- neration committee(1) Nomination committee(1) No meetings held during the year. Four meetings held during the year. Attendance: Four meetings held during the year. Attendance: Five meetings held during the year. Attendance: Five meetings held during the year. Attendance: Social and ethics committee Two meetings held during the year. Attendance:    4 4 4  4  5  5  R C C Jafta(3)  4  4   3 n/a   3  n/a   4 4    4 4 4  5  5     T Vosloo J P Bekker F-A du Plessis G J Gerwel(2)    F L N Letele D Meyer S J Z Pacak J J M van Zyl   B J van der Ross E Weideman Notes Member. 2 1 2 2 2 2 Category Non-executive Executive Independent non-executive Independent non-executive Independent non-executive Non-executive Independent non-executive Executive Independent non-executive Independent non-executive  2 Non-executive (1) Executive directors attend meetings by invitation. (2) Deceased – 28 November 2012. (3) On 22 February 2013 Prof Jafta resigned as a member of the audit and risk committee and replaced Prof Gerwel as chair of the Naspers human resources and remuneration committee. Furthermore, Prof Jafta replaced Prof Gerwel as a member of the nomination committee. On 21 June 2013 she was appointed as a member of the social and ethics committee. 103 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Social and ethics committee report The purpose of this report is to outline how the – the Organisation for Economic Co-operation social and ethics committee has discharged its and Development (OECD) recommendations responsibilities as set out in section 72 of the regarding corruption South African Companies Act No 71 of 2008, as – the Employment Equity Act, and amended (“the Act”) and regulation 43 of the – the Broad-based Black Economic Companies Regulations, 2011 (“the regulation”), Empowerment Act. issued in terms of the Act. n Corporate citizenship, including the company’s: Composition – promotion of equality, prevention of unfair discrimination, and reduction of corruption The first members appointed to the committee – contribution to development of the were Messrs J J M van Zyl (chair), J P Bekker, communities in which its activities are Prof G J Gerwel, Mr F L N Letele, Prof D Meyer, predominantly conducted or within which Mr S J Z Pacak and Mrs E Weideman. The its products or services are predominantly company secretary also acts as the secretary of the marketed, and committee. On 28 November 2012 Prof Gerwel – record of sponsorship, donations and passed away. Prof R C C Jafta was appointed to charitable giving. the committee on 21 June 2013. n Environmental, health and public safety matters, including the impact of the company’s activities Responsibilities and of its products or services. The committee’s responsibilities cover the group’s n Consumer relationships, including the South African operations: MultiChoice, Media24 company’s advertising, public relations and and MIH Internet Africa. Its mandate, set out in its compliance with consumer protection laws. charter is aligned with the committee’s statutory n Labour and employment, including: responsibilities as set out in the regulations. The – the company’s standing in terms of the committee monitors: International Labour Organization Protocol n Social and economic development, including (ILO) on decent work and working conditions. the company’s standing in terms of the goals n The company’s employment relationships and purposes of: and its contribution toward the educational – the ten principles set out in the United development of its employees. Nations Global Compact Principles 104 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 n Draws matters within its mandate to the n A risk register, which addresses the risks attention of the board as the occasion requires. associated with the South African companies in n Reports to the shareholders on the matters addressing the statutory responsibilities of the within its mandate. committee, how they are addressed, including combined assurance responses. Discharge of responsibilities The committee reviewed: Conclusion n Employment equity plans for its South African The committee is of the view that the group businesses. takes its environmental, social and governance n Performance in regard to black economic responsibilities seriously. Appropriate policies, empowerment as measured against the plans and programmes are in place to contribute Department of Trade and Industry (dti) generic to social and economic development, good broad-based black economic empowerment corporate citizenship, environmental responsibility, (BBBEE) scorecard. fair labour practices and good consumer relations. n Skills and other development programmes, No substantive non-compliance with legislation aimed at the educational development of its and regulation, or non-adherence with codes employees. of best practice, relevant to the areas within the n Employment philosophy, and how it is founded committee’s mandate has been brought to its on promoting equality and preventing unfair attention. Based on its monitoring activities to discrimination. date, the committee has no reason to believe that n Labour practices and policies, and how these any such non-compliance or non-adherence has compare to the ILO Protocol on decent working occurred. conditions. The committee recognises that the areas within n Corporate social investment programmes, its mandate are evolving and that management’s including details of donations and charitable responses too will adapt to changes in the giving. environmental, social and governance agenda. n The progress of the South African businesses in addressing the principles of the UN Global Compact and OEC. J J M van Zyl Chair: Social and ethics committee 21 June 2013 105 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report Human resources and remuneration general meeting. Remuneration is approved by committee and its role shareholders in advance. The human resources and remuneration n Fulfil delegated responsibilities on Naspers’s committee comprises only non-executive directors. share-based incentive plans, for example Executive directors and certain members of appointing trustees and compliance officers. management attend meetings by invitation. This n Approve the most senior appointments and committee met five times during the financial year. promotions. Details of attendance at meetings are provided on n Review incidents of unethical behaviour by page 103. senior managers and the chief executive. The main responsibilities of the committee are n Review annually the company’s code of ethics as follows: and business conduct. n Determine and approve the group’s general n Review annually the committee’s charter and remuneration policy, which must be tabled at recommend required amendments. each annual general meeting for a non-binding n Approve amendments to the Naspers advisory vote by shareholders. share-based incentive plans. n Prepare an annual remuneration report for n Perform an annual self-assessment of the inclusion in the company’s integrated annual effectiveness of the committee, reporting these report. findings to the board. n Review and approve annually the remuneration n Review annually the charters of the group’s packages of the most senior executives, significant subsidiaries’ remuneration including incentive schemes and increases, committees, and their annual assessment of ensuring they are appropriate and in line with compliance with these charters to establish if the remuneration policy. the Naspers committee can rely on the work of n Annually appraise the performance of the the subsidiary companies’ committees. chief executive. The committee fulfilled its remit during the year. n Review the remuneration of non-executive directors of the board and its committees Remuneration strategy and policy annually. Make proposals to the board for Naspers’s remuneration strategy aims to attract, final approval by shareholders in the annual motivate and retain competent leaders in its drive to create sustainable shareholder value. 106 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 We aim to attract entrepreneurs and the best Remuneration is reviewed annually. Independent creative engineers to grow the value of the group advice is acquired to assist the human resources and to recognise top performance. and remuneration committee. This remuneration Our policies and practices align the is not linked to the company’s share price or remuneration and incentives of executives and performance. Non-executive directors do not employees to the group’s long-term business qualify for shares in terms of the group’s incentive strategy. Group companies are responsible for schemes. The board annually recommends developing their own policies and benefits within remuneration of non-executive directors for the confines of the group remuneration policy approval by shareholders in advance. and in accordance with their local laws and each In the past, the benchmark used for directors’ company’s needs. fees was referenced to the JSE Top 20 as well Primary objectives include the need to promote as dual-listed companies. However, with the superior performance; direct employees’ energies expansion of the dual-listed company population towards key business goals; achieve the most to include smaller companies and listings effective returns for employee spend; address on exchanges with less onerous reporting needs across differing cultures; and have credible requirements, the dual-listed comparator peer remuneration policies. group is no longer appropriate. Naspers has an integrated approach to its Therefore, we now compare fees to the Top 20 reward strategy, encompassing a balanced design JSE-listed companies only, some (but not all) of in which reward components are aligned to the which have dual listings on major international strategic direction and business-specific value exchanges – Naspers currently ranks seventh in drivers of Naspers. terms of market cap. This comparison showed that due to our fast growth, Naspers has fallen Overview of remuneration significantly behind. To rectify this, an appropriate Non-executive directors currently receive annual catch-up increase is recommended for the remuneration as opposed to a fee per meeting. 2014 financial year, after which a slower pace This recognises the ongoing responsibility of of increase is envisaged. In addition, to attract directors for the efficient control of the company. international directors, fees for non-South African This remuneration is augmented by compensation resident directors, payable in US dollars, will for services on committees of the board and be tabled for approval by shareholders at the boards of subsidiaries. A premium is payable to upcoming annual general meeting. An additional the chair of the board, as well as to the chairs of amount per day for all directors spent travelling the committees. to meetings held not in their home countries, is 107 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report (continued) also proposed. In arriving at these proposals, the Annual bonus committee used data comparisons compiled by Most executives have an annual cash bonus an independent consultant. scheme that may comprise a variable component In remunerating executives, the group aims based on surpassing financial and operational to attract, motivate and retain competent and objectives, as well as fixed amounts for achieving committed leaders in its drive to create sustainable specific discrete objectives. The incentive for shareholder value. We aim to recognise top each executive is agreed annually in advance. performance and attract entrepreneurs and the Incentives are based on targets that are verifiable best creative engineers to grow the value of and aligned to the group’s business plan, risk the group. The remuneration policies strive to management policy and strategy. If targets are meet this objective. Accordingly, the focus is not not met, no bonus is paid. primarily on guaranteed annual remuneration, but on individual incentive plans linked to creating Long-term incentives shareholder value. Long-term incentives are generally share-based Naspers usually structures packages on a total incentive schemes for Naspers N ordinary shares cost-to-company basis, which incorporates base and/or shares or appreciation rights in respective pay, car allowance, pension, medical aid and other companies or subsidiaries. These awards normally optional benefits. In addition, most executives vest over a period of four or five years and must qualify for individual and/or team performance be exercised within five to ten years from the incentives. At senior level, we avoid standardised date of grant. The shares/appreciation rights packages and aim to tailor the compensation are not free: the employee is offered the structure to the needs of the specific business. shares/appreciation rights at market value on the Remuneration packages are reviewed annually day of the award. Employees benefit only if they, and are monitored and compared with reported together with colleagues in that unit, can create figures for similar positions to ensure they are additional value above the value on the date of fair and sensible. In some cases independent issue. The various remuneration committees in consultants provide benchmarks. We have no the group annually review the share awards. In specific group policies to, for example, pay the addition, if a particular group company employs median, as the requirements of a group serving people during the year, that remuneration a multitude of countries differ widely. committee may decide to make awards to those 108 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 individuals. No awards of shares/appreciation non-executive directors’ contracts do not contain rights are made during a closed period for trading, ’golden parachute’ clauses and do not activate backdating awards is prohibited, there is no any restraint payments. repricing and automatic regranting of underwater Non-executive directors are subject to shares/appreciation rights. regulations on appointment and rotation in terms There is no automatic entitlement to bonuses of the company’s memorandum of incorporation or early vesting of share-based incentives should and the South African Companies Act. an executive leave the employment of the company. There is a maximum number of Share-based incentive plans The group operates a number of share-based shares/appreciation rights that may be awarded incentive schemes. Some offer employees in aggregate and to any individual for each share-based incentive scheme. Naspers shares, others relate directly to individual operating companies. Details are contained in the The group operates numerous share-based annual financial statements, which can be found incentive schemes, as set out in equity on www.naspers.com. compensation benefits in the notes to the annual At 31 March 2013 the group held 16 458 521 financial statements which can be found on (2012: 22 179 675) Naspers N ordinary shares www.naspers.com. as treasury shares to settle outstanding options under certain of the group’s share incentive Pension fund and medical aid schemes. The dilution effect of these treasury During the year the relevant group companies shares amounted to 37 cents per N ordinary share made contributions for executive directors to the (2012: 25 cents). Naspers pension fund. The rate of contribution is In accordance with schedule 14 of the 10%, based on the pensionable salary of these JSE Limited’s Listings Requirements and the individuals. The value of contributions for each requirements of the South African Companies executive director appears in the summary of Act, at the annual general meeting in August directors’ emoluments on page 110. None of the 2011, shareholders approved that going forward, non-executive directors of Naspers contributed up to 40 588 541 new Naspers N ordinary shares to any group pension fund during 2013. (approximately 10% of Naspers’s N ordinary share capital at 31 March 2010) may be issued Service contracts for purposes of the group’s share-based incentive Executives’ contracts generally are subject to schemes. As at 31 March 2013, 3 828 906 new terms and conditions of employment in the N ordinary shares had been issued for this local jurisdiction. The company’s executive and purpose. 109 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report (continued) Executive directors Annual cash bonuses and performance- related payments R’000 Pension contribution paid on behalf of director to the pension scheme R’000 Salary R’000 Total R’000 2013 S J Z Pacak Paid by other companies in the group 3 801 3 200 391 7 392 2012 S J Z Pacak Paid by other companies in the group 3 414 3 400 386 7 200 Mr S J Z Pacak’s annual performance payment is based on financial, operational and discrete objectives, which were approved by the human resources and remuneration committee in advance. The bonus is capped at 100% of total cost to company. The chief executive, Mr J P Bekker, does not earn any remuneration from the group. In particular no salary, bonus, car scheme, medical or pension contributions of any nature are payable. No other remuneration is paid to the executive directors. Remuneration is earned for services rendered in connection with the carrying on of the affairs of the business in the company. Interests in group share-based incentive schemes are set out below. 110 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Executive directors’ contracts No executive director has a notice period of more than one year. No executive director’s service contract includes predetermined compensation as a result of termination exceeding one year’s salary and benefits. Mr J P Bekker’s five-year contract, which started on 1 April 2008 was extended to February 2014. No remuneration is paid in respect of the extended contract for the 2013/2014 financial year and no share offers were made. No compensation will apply to termination. The chief financial officer, Mr S J Z Pacak, has an indefinite employment contract. Directors’ interests in scheme shares of the group’s share incentive schemes The executive directors of Naspers are allowed to participate in Naspers scheme shares in the group’s share incentive schemes. Details as at 31 March 2013 in respect of the executive directors’ participation in scheme shares not yet released, are as follows: Name Incentive scheme Offer date Number of N shares Purchase price Release period Value of option(1) S J Z Pacak MIH (Mauritius) Limited share incentive scheme MIH (Mauritius) Limited share incentive scheme MIH (Mauritius) Limited share incentive scheme MIH (Mauritius) Limited share incentive scheme 2012/09/07 18 000 R484,70 2017/09/07 R189,16 2012/09/07 18 000 R484,70 2016/09/07 R175,38 2012/09/07 18 000 R484,70 2015/09/07 R159,91 2009/02/27 66 667 R154,00 2014/02/27 R84,77 Note (1)The value of the option represents the fair value on grant date in accordance with IFRS. 111 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report (continued) Non-executive directors’ terms of appointment Appointments to the board The board has a policy on procedures for the appointment and orientation of directors. The nomination committee periodically assesses the skills represented on the board by non-executive directors and determines whether these meet the company’s needs. Annual self-evaluations conducted by the board and its committees also assist. Directors are invited to give their input in identifying potential candidates. The members of the nomination committee propose suitable candidates for consideration by the board. A fit and proper evaluation is performed for each candidate. Retirement and re-election of directors All non-executive directors are subject to retirement and re-election by shareholders every three years. In addition all non-executive directors are subject to election by shareholders at the first suitable opportunity for interim appointments. The names of non-executive directors submitted for election or re-election are accompanied by brief biographical details to enable shareholders to make an informed decision on their election. The reappointment of non-executive directors is not automatic. Directors’ emoluments Non-executive directors Fees for services as directors Fees for services as directors of subsidiary companies 2013 R’000 9 743 6 255 15 998 2012 R’000 8 754 6 961 15 715 112 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Fees for the current year and proposed for 31 March 2014 and 31 March 2015 are as follows: Board 1.1 Chair*** 31 March 31 March 31 March 2013* 2014** 2015** (proposed) (proposed) R2 630 000 R3 145 000 R3 335 000 1.2 Member (South African resident) R473 000 R615 000 R650 000 Member (non-South African resident) Consulting fee for non-South African resident (when needed) All members: daily fees when travelling to and attending meetings outside home country — — — US$97 500 US$103 000 US$60 000 (maximum) US$63 500 (maximum) US$3 500 US$3 500 Committees 1.3 n Audit committee: Chair 1.4 Member 1.5 n Risk committee: Chair 1.6 Member 1.7 n Human resources and remuneration committee: Chair 1.8 Member 1.9 n Nomination committee: Chair 1.10 Member 1.11 n Social and ethics committee: Chair 1.12 Other Member 1.13 Naspers representatives on Media24 safety, health and environment committee: Member 1.14 Trustee of group share schemes/other personnel funds 1.15 Media24 pension fund: Chair 1.16 Notes Trustee R308 000 R154 000 R154 000 R77 000 R180 000 R90 000 R66 000 R33 000 R360 000 R180 000 R200 000 R100 000 R235 000 R117 500 R86 000 R43 000 R154 000 R175 000 R77 000 R87 500 R51 000 R36 100 R91 200 R60 800 R54 500 R38 600 R97 500 R65 000 R380 000 R190 000 R210 000 R105 000 R270 000 R135 000 R96 000 R48 000 R185 000 R92 500 R58 300 R41 300 R104 250 R69 500 *These fees were approved by shareholders on 31 August 2012. ** The proposed 31 March remuneration is subject to such annual increase as may be retrospectively approved by the shareholders at the respective 2014 and 2015 Naspers annual general meetings. *** The chair of the board does not receive additional remuneration if he/she is a member of or chairs any committee of the board. 113 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report (continued) Individual non-executive directors received the following remuneration and emoluments during the current financial year: Directors’ fees Committee(1) and trustee(2) fees Directors’ fees Committee(1) and trustee(2) fees Paid by com- pany R’000 2 630 473 473 473 473 355 473 473 473 473 473 473 Paid by sub- sidiary R’000 Paid by com- pany R’000 Paid by sub- sidiary R’000 1 845 885 — — — 504 — — — 1 933 224 — — 775 51 — 231 218 51 394 — — 231 77 165 243 — — — 60 — — — 51 345 — Total 2013 R’000 4 640 2 376 524 473 704 1 137 524 867 473 2 457 1 273 550 Paid by com- pany R’000 2 390 430 430 430 430 430 430 430 430 430 430 430 Paid by sub- sidiary R’000 1 520 750 — — — 630 — — — 3 032 210 — Paid by com- pany R’000 Paid by sub- sidiary R’000 — 564 48 — 210 190 48 364 — — 210 — 150 226 — — — 75 — — — 48 320 — Total 2012 R’000 4 060 1 970 478 430 640 1 325 478 794 430 3 510 1 170 430 7 715 5 391 2 028 864 15 998 7 120 6 142 1 634 819 15 715 Non-execuitve directors T Vosloo(3) J J M van Zyl(3) L N Jonker(3) N P van Heerden B J van der Ross G J Gerwel(3), (4) H S S Willemse F-A du Plessis T M F Phaswana L P Retief(3) R C C Jafta(3) D Meyer Notes (1) Committee fees include fees for the attendance of the audit committee, risk committee, human resources and remuneration committee, the nomination committee and the social and ethics committee meetings of the board. The committee fee for 2013 now includes fees for the social and ethics committee. (2) Trustee fees include fees for the attendance of the various retirement fund trustee meetings of the group’s retirement funds. (3) Directors’ fees include fees for services as directors, where appropriate, of Media24 Proprietary Limited, Paarl Media Holdings Proprietary Limited, MIH Holdings Proprietary Limited and MultiChoice South Africa Holdings Proprietary Limited. (4) Deceased – 28 November 2012. General notes Committee and trustee fees include, where appropriate, fees to be considered by shareholders at the annual general meeting on 30 August 2013 for services as trustees or members, as appropriate, of the group share schemes/retirement funds/Media24 safety, health and environment committee. Non-executive directors are subject to regulations on appointment and rotation in terms of the company’s memorandum of incorporation and the South African Companies Act. 114 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Shareholding Directors’ interest in Naspers shares The directors of Naspers have the following interests in Naspers A ordinary shares on 31 March 2013: 31 March 2013 31 March 2012 Naspers A ordinary shares Naspers A ordinary shares Beneficial Direct Indirect 745 — Total 745 Beneficial Direct 745 Indirect — Total 745 Name J J M van Zyl Mr J P Bekker has an indirect 25% interest in Wheatfields 221 Proprietary Limited, which controls 168 605 Naspers Beleggings (RF) Beperk ordinary shares, 16 860 500 Keeromstraat 30 Beleggings (RF) Beperk ordinary shares and 133 350 Naspers A shares. No other director of Naspers had any direct interest in Naspers A ordinary shares at 31 March 2013 or 31 March 2012. 115 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Remuneration report (continued) The directors of Naspers (and their associates) had the following interests in Naspers N ordinary shares as at 31 March: Name T Vosloo(5) J P Bekker(2) J J M van Zyl L N Jonker N P van Heerden B J van der Ross G J Gerwel(4) H S S Willemse F-A du Plessis T M F Phaswana L P Retief(1) R C C Jafta S J Z Pacak(3) D Meyer Notes 31 March 2013 31 March 2012 Naspers N ordinary shares Naspers N ordinary shares Beneficial Beneficial Direct Indirect Total Direct Indirect Total — 11 687 808 50 361 1 000 — — — 85 — — — — 711 843 — 185 000 4 688 691 150 796 52 000 2 600 400 — 3 205 — 3 530 — — 282 548 — 185 000 16 376 499 201 157 53 000 2 600 400 — 3 290 — 3 530 — — 994 391 — — 7 791 872 50 361 1 000 — — — 85 — — — — 545 176 — 213 000 4 688 691 150 796 52 000 2 600 400 — 3 205 — 3 530 — — 282 548 — 213 000 12 480 563 201 157 53 000 2 600 400 — 3 290 — 3 530 — — 827 724 — 12 451 097 5 368 770 17 819 867 8 388 494 5 396 770 13 785 264 (1) The Media24 group entered into a contract with the Retief family trust in October 2008, which contains a put option whereby the Retief family trust can enforce a buy-out by Media24 group of their remaining interest in Paarl Media Holdings Proprietary Limited (currently 5%) and Paarl Coldset Proprietary Limited (currently 12,6%). Mr L P Retief, a director of Naspers Limited, is a related party to the Retief family trust. (2) At 31 March 2013, 3 895 936 Naspers N ordinary shares at an offer price of R185,56 per share were released and reserved for Mr J P Bekker in the Naspers share incentive scheme. This is the final tranche of his five-year contract entered into on 1 April 2008. Furthermore, in terms of the rules of the Naspers share incentive trust, offers to participants expire on the 10th anniversary of the date of the offer, or, if the expiry date is in a closed period, 90 days after the end of the closed period. On 1 October 2002 and 17 December 2002, 2 452 411 and 2 236 280 Naspers N ordinary shares, respectively (a total of 4 688 691 N shares), were offered to and accepted by Mr J P Bekker, chief executive of Naspers. Offer prices ranged from R22,39 to R31,54, being the original offer prices on 1 October 2002 and 17 December 2002 based on the listed market price of Naspers N ordinary shares on the dates of the offers, adjusted by anticipated inflation over the course of the vesting periods. Inflation expectations were calculated by the Bureau for Economic Research of Stellenbosch University. On 14 December 2012, 4 688 691 Naspers N ordinary shares were delivered off market to Mr Bekker’s family trust upon payment of R125 252 946,38 to the Naspers share incentive trust. The nature of Mr Bekker’s interest is an indirect beneficial interest. 116 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 (3) During the financial year 166 667 Naspers N ordinary shares at offer prices of between R138,87 and R154,00 were released and reserved for Mr S J Z Pacak in the Naspers group’s share incentive schemes. On 2 January 2002 Mr S J Z Pacak was offered, and accepted, 115 000 Naspers N ordinary shares at the listed market price of the shares on that date. In terms of the rules of the Naspers share incentive trust the shares vested over time and delivery of the shares acquired must be taken no later than the tenth anniversary of the offer date. Accordingly, on 4 September 2012 a total of 115 000 Naspers N ordinary shares were delivered to his family trust upon payment of the amount of R2 702 500,00 being the listed market value on the date of the offer. (4) Deceased – 28 November 2012. (5) In September 2012 Mr T Vosloo’s family trust sold 28 000 Naspers N ordinary shares at average market prices ranging between R490,00 and R499,72 per share. There have been no changes to the directors’ interests between the end of the financial year and 21 June 2013, as indicated in the table on page 116. Prof R C C Jafta Chair: Human resources and remuneration committee 21 June 2013 117 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Report of the audit committee for the year ended 31 March 2013 The audit committee submits this report, as – reviewed legal matters that could have a required by section 94 of the South African significant impact on the organisation’s Companies Act No 71 of 2008 (“the Act”). financial statements. n Reviewed external audit reports on the Functions of the audit committee annual financial statements. The audit committee has adopted formal n Reviewed the board-approved internal audit terms of reference, delegated by the board charter. of directors, as set out in its audit committee n Reviewed and approved the internal audit charter. plan. The audit committee has discharged the n Reviewed internal audit and risk functions in terms of its charter and ascribed management reports and, where relevant, to it in terms of the Act as follows: n Reviewed the interim, provisional, year-end financial statements and integrated annual report, culminating in a recommendation to the board to adopt them. In the course of its review the committee: – took appropriate steps to ensure the financial statements were prepared in accordance with International Financial Reporting Standards (IFRS) and in the manner required by the Act – considered and, when appropriate, made recommendations on internal financial controls – dealt with concerns or complaints on accounting policies, internal audit, the auditing or content of annual financial statements, and internal financial controls, and 118 made recommendations to the board. n Evaluated the effectiveness of risk management, controls and governance processes. n Verified the independence of the external auditor, nominated PricewaterhouseCoopers Inc. as auditor for 2013 and noted the appointment of Mr Anton Wentzel as the designated auditor. n Approved audit fees and engagement terms of the external auditor. n Determined the nature and extent of allowable non-audit services and approved contract terms for non-audit services by the external auditor. GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Members of the audit committee Internal audit and attendance at meetings The audit committee has oversight of the The audit committee consists of the independent group’s financial statements and reporting non-executive directors listed below and meets process, including the system of internal at least three times per year in accordance with financial control. It is responsible for ensuring its charter. All members act independently as that the group’s internal audit function is described in section 94 of the Act. During the year independent and has the necessary resources, under review four meetings were held. standing and authority in the organisation Details of attendance are on page 103 of to discharge its duties. The committee the integrated annual report. oversees cooperation between internal Name of committee member F-A du Plessis Qualifications BComHons(Taxation), LLB and CA(SA) R C C Jafta* MEcon and PhD B J van der Ross DipLaw (UCT) and external auditors, and serves as a link between the board of directors and these functions. The head of internal audit reports functionally to the chair of the committee and administratively to the financial director. J J M van Zyl BScEng(Mechanical) (UCT) and PrEng Attendance Note * Prof Rachel Jafta resigned as a member of the audit committee on 22 February 2013. All committee members, with the exception of Prof R C C Jafta, served on the committee for the full financial year. The internal and external auditors, in their capacity as auditors to the group, attended and reported at all meetings of the audit committee. The group risk management function was also represented. Executive directors and relevant senior managers attended meetings by invitation. 119 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Report of the audit committee (continued) for the year ended 31 March 2013 Confidential meetings Discharge of responsibilities Audit committee agendas provide for The committee determined that during the confidential meetings between committee financial year under review it had discharged its members and the internal and external legal and other responsibilities as outlined in auditors. terms of its remit, details of which are included Independence of the external www.naspers.org/corporate-governance.php. auditor The board concurred with this assessment. in the full corporate governance report on During the year the audit committee reviewed a representation by the external auditor and, after conducting its own review, confirmed the independence of the auditor. J J M van Zyl Chair: Audit committee 21 June 2013 Expertise and experience of financial director and the finance function As required by the JSE Listings Requirement 3.84(h), the audit committee has satisfied itself that the financial director has appropriate expertise and experience. In addition, the committee satisfied itself that the composition, experience and skills set of the finance function met the group’s requirements. 120 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Summarised annual financial statements  Index Statement of responsibility by the board of directors Report of the independent auditor on the summarised consolidated financial statements Basis of presentation and accounting policies Segmental review Reconciliation of trading profit to operating profit 123 124 125 126 127 128 Consolidated income statement 129 Condensed consolidated statement of comprehensive income 130 Condensed consolidated statement of changes in equity 131 Condensed consolidated statement of financial position 132 Condensed consolidated statement of cash flows 133 Calculation of headline and core headline earnings 134 136 Supplementary information Business combinations and other acquisitions 122 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Statement of responsibility by the board of directors The summarised annual financial statements The independent auditing firm of the group are the responsibility of the PricewaterhouseCoopers Inc., which was given directors of Naspers Limited. In discharging this unrestricted access to all financial records and responsibility, they rely on the management related data, including minutes of all meetings of the group to prepare the annual financial of shareholders, the board of directors and statements separately available on committees of the board, has audited the www.naspers.com in accordance with group annual financial statements from which International Financial Reporting Standards the summarised annual financial statements (IFRS) and the South African Companies Act were derived. The directors believe that all No 71 of 2008. As such, the summarised representations made to the independent annual financial statements include amounts auditor during his audit were valid and based on judgements and estimates made appropriate. PricewaterhouseCoopers Inc.’s by management. The information given is audit report is presented on page 124. comprehensive and presented in a responsible The summarised annual financial statements manner. were approved by the board of directors on The directors accept responsibility for the 21 June 2013 and are signed on its behalf by: preparation, integrity and fair presentation of the summarised annual financial statements and are satisfied that the systems and internal financial controls implemented by management are effective. The directors believe that the company and group have adequate resources to continue operations as a going concern in the foreseeable future, based on forecasts and available cash resources. The annual financial statements support the viability of the company and the group. The preparation of the financial results was supervised by our financial director, Steve Pacak CA(SA). T Vosloo Chair J P Bekker Chief executive 21 June 2013 123 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013for the year ended 31 March 2013  Report of the independent auditor on the summarised consolidated financial statements to the shareholders of Naspers Limited The summarised consolidated financial statements, which comprise the condensed consolidated statement of financial position as at 31 March 2013, and the consolidated income statement and condensed consolidated statements of comprehensive income, changes in equity and cash flows for the year then ended, and related notes, as set out on pages 125 to 136 are derived from the audited consolidated financial statements of Naspers Limited for the year ended 31 March 2013. We expressed an unmodified audit opinion on those consolidated financial statements in our report dated 21 June 2013. Our auditor’s report on the audited consolidated financial statements contained an “Other Matter”paragraph (refer below). The summarised consolidated financial statements do not contain all the disclosures required by International Financial Reporting Standards and the requirements of the Companies Act of South Africa as applicable to annual financial statements. Reading the summarised consolidated financial statements, therefore, is not a substitute for reading the audited consolidated financial statements of Naspers Limited. Directors’ responsibility for the summarised consolidated financial statements The company’s directors are responsible for the preparation of a summary of the audited consolidated annual financial statements in accordance with the requirements of Section 8.57 of the JSE Limited Listings Requirements and the requirements of the Companies Act of South Africa as applicable to summarised financial statements. Auditor’s responsibility Our responsibility is to express an opinion on the summarised consolidated financial statements based on our procedures, which were conducted in accordance with International Standard on Auditing (ISA) 810, “Engagements to Report on Summary Financial Statements.” Opinion In our opinion, the summarised consolidated financial statements derived from the audited consolidated financial statements of Naspers Limited for the year ended 31 March 2013 are consistent, in all material respects, with those consolidated financial statements, in accordance with the requirements of Section 8.57 of the JSE Limited Listings Requirements and the requirements of the Companies Act of South Africa as applicable to summarised financial statements. The “Other Matter” paragraph in our audit report dated 21 June 2013 states that as part of our audit of the consolidated financial statements for the year ended 31 March 2013, we have read the directors’ report, the audit committee’s report and the company secretary’s certificate for the purpose of identifying whether there are material inconsistencies between these reports and the audited consolidated financial statements. These reports are the responsibility of the respective preparers. The “Other Matter” paragraph states that, based on reading these reports, we have not identified material inconsistencies between these reports and the audited consolidated financial statements. The paragraph furthermore states that we have not audited these reports and accordingly do not express an opinion on these reports. “The Other Matter” paragraph does not have an effect on the summarised consolidated financial statements or our opinion thereon. PricewaterhouseCoopers Inc. Director: A Wentzel Registered auditor Cape Town, South Africa 21 June 2013 124 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Basis of presentation and accounting policies These summarised annual financial statements four separate reporting units, being “Tencent”, for the year ended 31 March 2013 have been “Mail.ru”, “Ecommerce” and “Other internet”. prepared in accordance with the requirements The group’s focus on ecommerce, as well as of the JSE Limited Listings Requirements and Tencent and Mail.ru being listed entities, the South African Companies Act No 71 prompted us to disclose these units on their of 2008. The Listings Requirements require own. The definition of trading profit has been summarised annual financial statements to be updated to exclude equity-settled share scheme prepared in accordance with the framework charges and retention option expenses. This concepts, the measurement and recognition resulted in the March 2012 trading profit being requirements of International Financial restated from R5,5bn to R5,7bn. This is in line Reporting Standards (IFRS), the SAICA Financial with our core headline earnings definition, Reporting Guides as issued by the Accounting where these non-cash expenses are excluded Practices Committee and must also, as a from the sustainable earnings measurements minimum, contain the information required of the group. Comparative segmental results by IAS 34 “Interim Financial Reporting”. The have been restated in accordance with IFRS 8 accounting policies applied in the preparation “Operating Segments”. of the summarised annual financial statements Transponder lease commitments disclosed are in terms of IFRS and are, except as noted at 31 March 2012 have been restated by below, also consistent with those applied in R3,3bn to exclude assets already capitalised. the previous annual financial statements. Trading profit excludes amortisation of These results have been audited by the intangible assets (other than software), company’s auditor, PricewaterhouseCoopers equity-settled share scheme charges, retention Inc., whose unqualified report is presented on option expenses and other gains or losses, page 124. but includes the finance cost on transponder The group adopted the following leases. amendments for the year ended 31 March 2013: Core headline earnings exclude once-off and The pay-television and technology segments non-operating items. Our board’s opinion is have been combined as these segments that it is a useful measure for shareholders of are interdependent in the provision of the group’s sustainable operating performance. pay-television services. Our internet segment However, this is not a defined term under IFRS has previously been disclosed as “Tencent” and and may not be comparable with similarly titled “Other internet”. We will in future disclose measures reported by other companies. 125 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Segmental review for the year ended 31 March 2013 Internet – Tencent – Mail.ru – Ecommerce – Other internet Pay television Print Economic interest Less: associates Consolidated Internet – Tencent – Mail.ru – Ecommerce – Other internet Pay television Print Economic interest Corporate services Less: associates Consolidated 126 Revenue Year ended 31 March 2013 R’m 2012 R’m % change 34 587 19 192 80 20 532 1 669 11 433 953 30 257 11 932 76 776 (26 527) 11 455 1 094 5 736 907 25 259 12 071 56 522 (17 035) 79 53 100 5 20 — 36 56 50 249 39 487 27 EBITDA Year ended 31 March 2013 R’m 7 389 8 603 895 (1 979) (130) 8 933 1 167 17 489 (138) (9 730) 2012 R’m 5 053 5 487 591 (760) (265) 7 392 1 465 13 910 (99) (6 667) % change 46 57 51 (100) 51 21 (20) 26 — 46 7 621 7 144 7 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Segmental review (continued) for the year ended 31 March 2013 Trading profit Year ended 31 March 2013 R’m 6 163 7 702 798 (2 192) (145) 7 559 743 14 465 (139) (8 597) 5 729 2012 R’m 4 293 4 988 517 (914) (298) 6 379 1 090 11 762 (100) (5 993) 5 669 % change 44 54 54 (100) 51 18 (32) 23 — 43 — Internet – Tencent – Mail.ru – Ecommerce – Other internet Pay television Print Economic interest Corporate services Less: associates Consolidated  Reconciliation of trading profit to operating profit for the year ended 31 March 2013 Trading profit Finance cost on transponder leases Amortisation of intangible assets Other gains/(losses) – net Retention option expense Equity-settled share-based charge Operating profit Year ended 31 March 2013 R’m 5 729 231 (1 001) (831) (138) (175) 3 815 2012 R’m 5 669 132 (967) (1 448) — (184) 3 202 Note For a reconciliation of operating profit to profit before taxation, refer to the “Consolidated income statement”. 127 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Consolidated income statement for the year ended 31 March 2013 Revenue Cost of providing services and sale of goods Selling, general and administration expenses Other gains/(losses) – net Operating profit Interest received Interest paid Other finance income/(costs) – net Share of equity-accounted results – excluding net gain on disposal of investments – net gain on disposal of investments Impairment of equity-accounted investments* Dilution losses on equity-accounted investments Losses on acquisitions and disposals Income before taxation Taxation Profit for the year Attributable to: Equity holders of the group Non-controlling interest Core headline earnings for the year (R’m) Core headline earnings per N ordinary share (cents) Fully diluted core headline earnings per N ordinary share (cents) Headline earnings for the year (R’m) Headline earnings per N ordinary share (cents) Fully diluted headline earnings per N ordinary share (cents) Earnings per N ordinary share (cents) Fully diluted earnings per N ordinary share (cents) Net number of shares issued (’000) – At year end – Weighted average for the year – Fully diluted weighted average 31 March 2013 R’m 50 249 (27 852) (17 751) (831) 3 815 433 (1 501) (248) 9 001 6 359 2 642 (2 057) (96) (47) 9 300 (2 552) 6 748 6 047 701 6 748 8 533 2 216 2 164 6 630 1 722 1 681 1 570 1 533 394 272 385 064 394 365 31 March 2012 R’m 39 487 (20 863) (13 974) (1 448) 3 202 400 (1 271) 174 3 869 3 869 — (94) (606) (134) 5 540 (2 059) 3 481 2 894 587 3 481 6 951 1 850 1 789 4 874 1 297 1 254 770 745 384 714 375 653 388 567 128 % change 27 19 64 68 94 23 20 21 36 33 34 104 106 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Condensed consolidated statement of comprehensive income Profit for the year 31 March 2013 R’m 6 748 Total other comprehensive income, net of tax, for the year 1 527 Translation of foreign operations Cash flow hedges Share of associates’ other comprehensive income and reserves** Tax on other comprehensive income 5 294 237 (3 948) (56) Total comprehensive income for the year 8 275 Attributable to: Equity holders of the group Non-controlling interest Notes 7 463 812 8 275 31 March 2012 R’m 3 481 4 315 2 172 162 2 109 (128) 7 796 7 138 658 7 796 * The impairment of equity-accounted investments amounts to R2,1bn and relates mainly to our print media investment, Abril. ** The movement is mainly due to the movement in the fair value and share-based compensation reserves. 129 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013for the year ended 31 March 2013  Condensed consolidated statement of changes in equity Balance at beginning of the year Changes in share capital and premium Movement in treasury shares Share capital and premium issued Changes in reserves Total comprehensive income for the year Movement in share-based compensation reserve Movement in existing control business combination reserve Movement in valuation reserve Direct retained earnings movements Dividends paid to Naspers shareholders Changes in non-controlling interest Total comprehensive income for the year Dividends paid to non-controlling shareholders Movement in non-controlling interest in reserves Balance at end of the year Comprising: Share capital and premium Retained earnings Share-based compensation reserve Existing control business combination reserve Hedging reserve Valuation reserve Foreign currency translation reserve Non-controlling interest Total 31 March 2013 R’m 49 576 (1 695) 2 067 7 463 441 (700) 39 (98) (1 291) 812 (1 180) 419 55 853 15 061 27 723 4 006 (688) (175) 1 622 6 192 2 112 55 853 31 March 2012 R’m 42 942 (1 603) 1 908 7 138 401 17 — 4 (1 012) 658 (1 362) 485 49 576 14 689 23 065 3 134 42 (328) 5 933 980 2 061 49 576 130 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013for the year ended 31 March 2013  Condensed consolidated statement of financial position at 31 March 2013 31 March 2013 R’m 31 March 2012 R’m AsseTs Non-current assets Property, plant and equipment Goodwill Other intangible assets Investment in associates Other investments and loans Derivatives Deferred taxation Current assets Inventory Programme and film rights Trade receivables Other receivables and loans Derivatives Cash and cash equivalents Assets classified as held-for-sale Total assets equITy AnD lIABIlITIes Share capital and reserves Share capital and premium Other reserves Retained earnings Non-controlling shareholders’ interest Total equity Non-current liabilities Capitalised finance leases Liabilities – interest-bearing – non-interest-bearing Post-employment medical liability Derivatives Deferred taxation Current liabilities Current portion of long-term debt Trade payables Accrued expenses and other current liabilities Derivatives Bank overdrafts and call loans Liabilities classified as held-for-sale Total equity and liabilities Net asset value per N ordinary share (cents) 76 109 13 810 21 625 4 815 33 150 1 891 72 746 27 427 1 941 1 868 4 121 3 189 449 15 813 27 381 46 103 536 53 741 15 061 10 957 27 723 2 112 55 853 29 192 5 868 20 573 279 164 972 1 336 18 491 2 298 4 179 10 411 180 1 423 18 491 — 103 536 13 630 62 037 8 879 17 884 3 884 28 095 2 564 86 645 19 241 1 238 1 522 3 296 2 639 85 9 825 18 605 636 81 278 47 515 14 689 9 761 23 065 2 061 49 576 17 845 2 208 12 996 348 139 839 1 315 13 857 1 613 2 865 7 980 206 1 034 13 698 159 81 278 12 351 131 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Condensed consolidated statement of cash flows Cash flow generated from operating activities Cash flow utilised in investing activities Cash flow generated from/(utilised in) financing activities Net movement in cash and cash equivalents Foreign exchange translation adjustments Cash and cash equivalents at beginning of the year Cash and cash equivalents at end of the year Included in: – Cash and cash equivalents – Assets classified as held-for-sale 31 March 2013 R’m 31 March 2012 R’m 9 845 (6 213) 1 280 4 912 687 8 791 14 390 14 390 — 14 390 5 394 (2 360) (1 745) 1 289 139 7 401 8 829 8 791 38 8 829 132 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013for the year ended 31 March 2013  Calculation of headline and core headline earnings Net profit attributable to shareholders 6 047 2 894 31 March 2013 R’m 31 March 2012 R’m Adjusted for: – insurance proceeds – impairment of property, plant and equipment and other assets – impairment of goodwill and intangible assets – loss on sale of property, plant and equipment and intangible assets – (gains)/losses on acquisitions and disposals of investments – dilution losses on equity-accounted investments – remeasurements included in equity-accounted earnings – impairment of equity-accounted investments Total tax effects of adjustments Total adjustment for non-controlling interest Headline earnings Adjusted for: – equity-settled share scheme charges – recognition of deferred tax assets – special dividend income – taxation adjustment – amortisation of intangible assets – fair value adjustments and currency translation differences – retention option expense – business combination costs Core headline earnings (2) 97 684 17 (4) 96 (2 301) 2 057 6 691 (29) (32) 6 630 850 (195) (423) (191) 1 403 273 135 51 8 533 (2) — 1 487 — 45 606 32 94 5 156 (207) (75) 4 874 652 (38) — — 1 191 162 — 110 6 951 133 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013for the year ended 31 March 2013  Supplementary infor mation for the year ended 31 March 2013 Depreciation of property, plant and equipment Amortisation – intangible assets – software 31 March 2013 R’m 1 509 1 153 1 001 152 31 March 2012 R’m 1 222 1 088 967 121 Other gains/(losses) – net (831) (1 448) – loss on sale of property, plant and equipment and intangible assets – impairment of goodwill and intangible assets – impairment of property, plant and equipment and other assets – insurance proceeds – profit on transponder lease settlement – fair value adjustment on shareholders’ liability Interest received – loans and bank accounts – other Interest paid – loans and overdrafts – transponder leases – other Other finance income/(cost) – net – net foreign exchange differences and fair value adjustments on derivatives – preference dividends received Losses on acquisitions and disposals – profit/(loss) on sale of investments – losses recognised on loss of control transactions – acquisition-related costs – other (17) (684) (97) 2 — (35) 433 415 18 (95) (1 487) — 2 100 32 400 360 40 (1 501) (1 271) (1 045) (231) (225) (248) (373) 125 (47) 61 (44) (73) 9 (877) (132) (262) 174 (135) 309 (134) (7) — (72) (55) 134 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Supplementary infor mation (continued) for the year ended 31 March 2013 Goodwill – cost – accumulated impairment Opening balance – foreign currency translation effects – acquisitions – disposals – transferred to non-current assets held-for-sale – impairment Closing balance – cost – accumulated impairment Investments and loans – listed investments – unlisted investments Commitments – capital expenditure – programme and film rights – network and other service commitments – transponder leases – operating lease commitments – set-top box commitments Share of equity-accounted results – dilution losses – sale of investments – impairment of investments – gains on acquisitions and disposals Contribution to headline earnings – amortisation of intangible assets – equity-settled share scheme charges – business combination costs – special dividend income – taxation adjustment – fair value adjustments – recognition of deferred tax assets Contribution to core headline earnings Tencent Mail.ru Abril Other 31 March 2013 R’m 31 March 2012 R’m 19 801 (1 917) 17 884 2 123 2 423 (203) — (602) 21 625 24 253 (2 628) 35 041 29 157 5 884 18 099 1 064 13 559 1 158 399 1 359 560 9 001 — (2 642) 348 (8) 6 699 690 675 — (423) (191) (55) (195) 7 200 6 652 652 (69) (35) 18 371 (1 093) 17 278 583 1 184 (99) (226) (836) 17 884 19 801 (1 917) 30 659 24 331 6 328 19 202 299 12 143 953 4 496 1 083 228 3 869 16 — 122 (112) 3 895 538 468 22 — — 67 (38) 4 952 4 376 364 205 7 135 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013  Business combinations and other acquisitions In June 2012 the group acquired a 79% The group made various smaller acquisitions interest in Netretail, an online retailer with with a combined cost of R450m. Total operations in Czech Republic, Poland, Hungary, acquisition-related costs of R73m were Slovakia and Slovenia. The fair value of the recorded in “Losses on acquisitions and total purchase consideration was R1,8bn in disposals” in the income statement. Had the cash. The purchase price allocation: property, revenues and net results of Netretail and eMag plant and equipment R36m; intangible been included from 1 April 2012, the group’s assets R626m; cash R79m; trade and other consolidated revenue would have been R1,8bn receivables R213m; inventory R116m; trade higher and the net results decreased by R55m. and other payables R507m; deferred tax The smaller acquisitions made during the liability R114m and the balance to goodwill. period would not have had a significant effect A non-controlling interest of R116m was on the group’s consolidated revenue and net recognised at the acquisition date. results. During October 2012 the group acquired a The following investments in associated controlling stake in Dante International S.A. companies were made: trading as eMag, a leading online retailer in In August 2012 the group acquired a 10% Romania. The fair value of the total purchase interest in Flipkart Private Limited, a leading consideration was R728m in cash. The ecommerce platform in India, for R858m purchase price allocation: property, plant and in cash. equipment R40m; intangible assets R358m; In October 2012 the group acquired a investments R106m; cash R12m; trade and 29,6% interest in Souq Group Limited, an other receivables R81m; inventory R182m; online retailer, marketplace and payment trade and other payables R293m; deferred tax platform business, with operations in the liability R55m and the balance to goodwill. UAE, Saudi Arabia, Egypt and Kuwait for A non-controlling interest of R116m was R319m in cash. recognised at the acquisition date. In March 2013 the group contributed its The main factor contributing to the goodwill Slando.ru and OLX.ru assets as well as R462m recognised in these acquisitions is their market in cash in exchange for a fully diluted interest presence. This goodwill is not expected to be of 18,6% in Avito Holdings AB. Avito.ru is the deductible for income tax purposes. The non- leading general classifieds platform in Russia. controlling interest was measured using the The above mentioned acquisitions were proportionate share of the identifiable primarily funded through the utilisation of net assets. existing credit facilities. 136 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Shareholder and corporate information Administration and corporate information Group secretary G Kisbey-Green 251 Oak Avenue Randburg 2194 South Africa Registered office 40 Heerengracht Cape Town 8001 South Africa PO Box 2271 Cape Town 8000 South Africa Tel: +27 (0)21 406 2121 Fax: +27 (0)21 406 3753 Registration number 1925/001431/06 Incorporated in South Africa Auditor PricewaterhouseCoopers Inc. ADR programme The Bank of New York Mellon maintains a Global BuyDIRECT™ plan for Naspers Limited. For additional information, please visit The Bank of New York Mellon’s website at www.globalbuydirect.com or call Shareholder Relations at 1-888-BNY-ADRS or 1-800-345-1612 or write to: The Bank of New York Mellon Shareholder Relations Department – Global BuyDIRECT™ Church Street Station PO Box 11258, New York, NY 10286-1258, USA Sponsor Investec Bank Limited (Registration number: 1969/004763/06) PO Box 785700, Sandton 2146 South Africa Tel: +27 (0)11 286 7326 Fax: +27 (0)11 286 9986 Transfer secretaries Link Market Services South Africa Proprietary Limited (Registration number: 2000/007239/07) PO Box 4844 Johannesburg 2000 South Africa Tel: +27 (0)11 630 0800 Fax: +27 (0)11 834 4398 Attorneys Werksmans Inc. PO Box 1474, Cape Town 8000 South Africa Investor relations M Horn InvestorRelations@naspers.com Tel: +27 (0)11 289 3320 Fax: +27 (0)11 289 3026 www.naspers.com 138 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Analysis of shareholders and shareholders’ diary Analysis of shareholders Size of holdings 1 – 100 shares 101 – 1 000 shares 1 001 – 5 000 shares 5 001 – 10 000 shares More than 10 000 shares Number of shareholders Number of shares owned 24 476 22 760 3 905 615 1 261 993 361 7 928 611 8 333 750 4 486 142 393 798 395 The following shareholders hold 5% and more of the issued share capital of the company: Name Public Investment Corporation of South Africa Capital Research and Management Company Coronation Fund Managers Proprietary Limited Dodge & Cox, Incorporated % held 11,03 6,64 6,60 6,32 Number of shares owned 45 841 243 27 604 200 27 420 879 26 245 195 Public shareholder spread To the best knowledge of the directors, the spread of public shareholders in terms of section 4.25 of the JSE Limited’s Listings Requirements at 31 March 2013 was 91%, represented by 52 989 shareholders holding 376 380 132 ordinary shares in the company. The non-public shareholders of the company comprising 28 shareholders representing 39 160 127 ordinary shares are analysed as follows: Category Naspers share trusts Directors Group companies Shareholders’ diary Annual general meeting Reports Interim for half-year to September Announcement of annual results Annual financial statements Dividend Declaration Payment Financial year-end Number of shares % of issued share capital 16 530 327 17 819 867 4 809 933 4,0 4,3 1,2 August November June July August September March 139 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting Notice is hereby given in terms of the Companies either as a shareholder, or as a proxy Act No 71 of 2008, as amended (“the Act”) for a shareholder, has been reasonably that the ninety-ninth annual general meeting of verified. Forms of identification include Naspers Limited (”the company” or “Naspers”) valid identity documents, driver’s will be held on the 17th floor of Naspers Centre, licences and passports. 40 Heerengracht in Cape Town, South Africa, on A form of proxy, which includes the relevant Friday 30 August 2013 at 11:15. instructions for its completion, is attached for the use of holders of certificated shares and “own Record date, attendance and voting name” dematerialised shareholders who wish to The record date for the meeting (being the date be represented at the annual general meeting. used for the purpose of determining which Completion of a form of proxy will not preclude shareholders are entitled to participate in and vote such a shareholder from attending and voting at the meeting) is 16 August 2013. (in preference to that shareholder’s proxy) at the Votes at the annual general meeting will annual general meeting. be taken by way of a poll and not on a show Holders of dematerialised shares, other than of hands. “own name” dematerialised shareholders, who A shareholder entitled to attend wish to vote at the annual general meeting and vote at the meeting is entitled to must instruct their central securities depository appoint a proxy to attend, participate in participant (CSDP) or broker accordingly in the and vote at the meeting in the place of manner and cut-off time stipulated by their CSDP the shareholder. A proxy need not be a or broker. shareholder of the company. Holders of dematerialised shares, other than Before any person may attend or “own name” dematerialised shareholders, who participate in a shareholders’ meeting, wish to attend the annual general meeting that person must present reasonably in person need to arrange the necessary satisfactory identification and the authorisation as soon as possible through their person presiding at the meeting must CSDP or broker. be reasonably satisfied that the right The form appointing a proxy and the of that person to participate and vote, authority (if any) under which it is signed must 140 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 reach the transfer secretaries of the company by electronic communication. Should a shareholder (Link Market Services South Africa Proprietary wish to participate in the meeting by electronic Limited, 13th floor, Rennie House, 19 Ameshoff communication, the shareholder concerned Street, Braamfontein 2001 or PO Box 4844, should advise the company thereof by no Johannesburg 2000) by no later than 11:15 on later than 09:00 on Friday 23 August 2013 by Wednesday 28 August 2013. Should you hold submitting via registered mail addressed Naspers A ordinary shares the signed proxy must to the company (for the attention of reach the registered office of the company by no Mrs Gillian Kisbey-Green) relevant contact details later than 11:15 on Wednesday 28 August 2013. as well as full details of the shareholder’s title A form of proxy is enclosed with this notice. The to securities issued by the company and proof form of proxy may also be obtained from the of identity, in the form of certified copies of registered office of the company. identity documents and share certificates (in the case of materialised shares) and (in the case Purpose of meeting of dematerialised shares) written confirmation The purpose of the meeting is (i) to present the from the shareholder’s CSDP confirming the directors’ report and the audited annual financial shareholder’s title to the dematerialised shares. statements of the company for the immediate Upon receipt of the required information, the preceding financial year, an audit committee shareholder concerned will be provided with report and the social and ethics committee report, a secure code and instructions to access the (ii) to consider and, if approved, to adopt with electronic communication during the annual or without amendment, the resolutions set out general meeting. Shareholders must note that below and (iii) to consider any matters raised by access to the electronic communication will be the shareholders of the company, with or without at the expense of the shareholders who wish to advance notice to the company. utilise the facility. Electronic participation Integrated annual report Shareholders entitled to attend and vote at the The integrated annual report of the company meeting or proxies of such shareholders shall be for the year ended 31 March 2013 is available on entitled to participate in the meeting (but not vote) www.naspers.com or on request during 141 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting (continued) normal business hours at Naspers’s registered Abrahams) and in Johannesburg at 251 Oak address, 40 Heerengracht, Cape Town 8000 Avenue, Randburg 2194 (contact person Mrs (contact person Ms Yasmin Abrahams) and in Toni Lutz). Johannesburg at 251 Oak Avenue, Randburg 2. The confirmation and approval of payment 2194 (contact person Mrs Toni Lutz). of dividends in relation to the N ordinary and A ordinary shares of the company as Ordinary resolutions authorised by the board after having applied In order for the ordinary resolutions below to the solvency and liquidity tests contemplated be adopted, the support of a majority of votes in the Act. exercised by shareholders present or represented 3. To reappoint, on the recommendation of by proxy at this meeting is required. Ordinary the company’s audit committee, the firm resolution number 8 requires the support of at PricewaterhouseCoopers Inc. as independent least 75% of the total number of votes which registered auditor of the company (noting may be exercised by the shareholders present or that Mr A Wentzel is the individual registered represented by proxy at this meeting. auditor of that firm who will undertake the 1. The financial statements of the company and audit) for the period until the next annual the group for the twelve (12) months ended general meeting of the company. 31 March 2013 and the reports of the 4. To elect Messrs L N Jonker, T M F Phaswana, directors, the auditor and the audit committee B J van der Ross, T Vosloo and to be considered and accepted. Adv F-A du Plessis, who retire by rotation The summarised form of the financial and, being eligible, offer themselves for statements is attached to this notice. re-election as directors of the company. A copy of the complete annual financial Their abridged curricula vitae appear in statements of the company for the financial the integrated annual report. year ended 31 March 2013 can be obtained The board unanimously recommends from www.naspers.com or on request that the re-election of directors in terms of during normal business hours at Naspers’s resolution number 4 be approved by the registered address, 40 Heerengracht, Cape shareholders of the company. The re-election Town 8000 (contact person Ms Yasmin is to be conducted as a series of votes, each of 142 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 which is on the candidacy of a single individual and J J M van Zyl for election to the audit to fill a single vacancy, and in each vote to committee. Their abridged curricula vitae fill a vacancy, each voting right entitled to appear in the integrated annual report. be exercised may be exercised once. The appointment of the members of the 5. To appoint the audit committee members audit committee will be conducted by way as required in terms of the Act and as of a separate vote in respect of each individual. recommended by the King Code of 6. To endorse the company’s remuneration Governance for South Africa 2009 (King III) policy, as set out in the remuneration report (chapter 3). contained in the integrated annual report, The board and the nomination committee by way of a non-binding advisory vote. are satisfied that the company’s audit 7. To place the authorised but unissued share committee members are suitably skilled and capital of the company under the control of experienced independent non-executive the directors and to grant, until the conclusion directors. Collectively they have sufficient of the next annual general meeting of the qualifications and experience to fulfil their company, an unconditional authority to the duties, as contemplated in regulation 42 of directors to allot and issue at their discretion the Companies Regulations 2011. They have (but subject to the provisions of the Act, and a comprehensive understanding of financial the requirements of the JSE Limited (the JSE) reporting, internal financial controls, risk and any other exchange on which the shares management and governance processes within of the company may be quoted or listed the company, as well as International Financial from time to time and the memorandum of Reporting Standards and other regulations and incorporation of the company), the unissued guidelines applicable to the company. They shares of the company, on such terms and keep up to date with developments affecting conditions and to such persons, whether they their required skills set. be shareholders or not, as the directors at their The board and the nomination committee discretion deem fit. therefore unanimously recommend 8. Subject to a minimum of 75% of the votes of Adv F-A du Plessis, Messrs B J van der Ross shareholders of the company present in person 143 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting (continued) or by proxy at the annual general meeting n that in determining the price at which an and entitled to vote, voting in favour thereof, issue of shares will be made in terms of this the directors be authorised and are hereby authority, the discount at which the shares authorised to issue unissued shares of a class may be issued may not exceed 10% of the of shares already in issue in the capital of the weighted average traded price of the shares company for cash as and when the opportunity in question, as determined over the thirty arises, subject to the requirements of the JSE, (30) business days prior to the date that the including the following: price of the issue is determined, and n this authority shall not endure beyond the n that the shares will only be issued to “public earlier of the next annual general meeting of shareholders” as defined in the Listings the company or beyond fifteen (15) months Requirements of the JSE, and not to related from the date of the meeting parties. n that a paid press announcement giving full details, including the impact on the Special resolutions net asset value and earnings per share, The special resolutions set out below require the will be published at the time of any issue support of at least 75% of votes exercised by representing, on a cumulative basis within shareholders present or represented by proxy at one year, 5% or more of the number of this meeting in order to be adopted. shares of that class in issue prior to the issue n the aggregate issue of any particular class of shares in any financial year will not exceed 5% of the issued number of that class of shares (including securities which are compulsorily convertible into shares of that class) 144 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Special resolutions numbers 1.1 – 1.16 The approval of the remuneration of the non-executive directors for the years ending 31 March 2014 and 31 March 2015, as follows: Board 1.1 Chair*** 31 March 31 March 31 March 2013* 2014** 2015** (proposed) (proposed) R2 630 000 R3 145 000 R3 335 000 1.2 Member (South African resident) R473 000 R615 000 R650 000 Member (non-South African resident) Consulting fee for non-South African resident (when needed) All members: Daily fees when travelling to and attending meetings outside home country — — — US$97 500 US$103 000 US$60 000 (maximum) US$63 500 (maximum) US$3 500 US$3 500 Committees 1.3 n Audit committee: Chair 1.4 Member 1.5 n Risk committee: Chair 1.6 Member 1.7 n Human resources and remuneration committee: Chair 1.8 Member 1.9 n Nomination committee: Chair 1.10 Member 1.11 n Social and ethics committee: Chair 1.12 Other Member 1.13 Naspers representatives on Media24 safety, health and environment committee: Member 1.14 Trustee of group share schemes/other personnel funds 1.15 Media24 pension fund: Chair 1.16 Notes Trustee R308 000 R154 000 R154 000 R77 000 R180 000 R90 000 R66 000 R33 000 R360 000 R180 000 R200 000 R100 000 R235 000 R117 500 R86 000 R43 000 R154 000 R175 000 R77 000 R87 500 R51 000 R36 100 R91 200 R60 800 R54 500 R38 600 R97 500 R65 000 R380 000 R190 000 R210 000 R105 000 R270 000 R135 000 R96 000 R48 000 R185 000 R92 500 R58 300 R41 300 R104 250 R69 500 *These fees were approved by shareholders on 31 August 2012. ** The proposed 31 March 2014 and 31 March 2015 remuneration is subject to such annual increase as may be retrospectively approved by the shareholders at the respective 2014 and 2015 Naspers annual general meetings. *** The chair of the board does not receive additional remuneration if he/she is a member of, or chairs any committee of the board. 145 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting (continued) The reason and effect of special resolutions 26.2.3 the board may, in terms of section numbers 1.1 to 1.16 is to grant the company the 66(4)(a)(iii), appoint one or more authority to pay remuneration to its directors for alternate directors.” their services as directors. and the appointment of all directors Each of the special resolutions numbers 1.1 comtemplated in 26.2.1 shall be subject to to 1.16 in respect of each of the proposed shareholder approval at the next annual general 31 March 2014 and the proposed 31 March 2015 meeting of the company [10.16(c)]. remuneration will be considered by way of a The reason for and effect of special resolution separate vote. number 2 is to afford the board the power to appoint additional directors and alternate directors Special resolution number 2 between annual general meetings of the company. That the memorandum of incorporation (MOI) of the company be amended in accordance Special resolution number 3 with section 16(5)(b)(ii) and (iii) of the Act in the That the board may authorise the company to following respects: generally provide any financial assistance in the by replacing article 26.1 with the following: manner contemplated in and subject to the “26.1 The board comprises of not less than four provisions of section 44 of the Act to a director (4) and not more than fifteen (15) directors, or prescribed officer of the company or of a the majority of whom are to be elected related or inter-related company, or to a related by the shareholders, as contemplated in or inter-related company or corporation, or to a section 66(4)(b) of the Act.” member of a related or inter-related corporation, by replacing article 26.2 with the following: pursuant to the authority hereby conferred upon “26.2 In addition to the elected directors: the board for these purposes. This authority shall 26.2.1 the board may in terms of section include and also apply to the granting of financial 66(4)(a)(i) of the Act appoint and assistance to the Naspers share incentive scheme, remove directors to the board; the other existing group share-based incentive 26.2.2 there are no ex officio directors of schemes (details of which appear in the integrated the company, as contemplated in annual report) and such group share-based section 66(4)(a)(ii) of the Act; incentive schemes that are established in future 146 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 (collectively “the Naspers group share-based The reason for and effect of special resolution incentive schemes”) and participants thereunder number 4 is to approve generally the provision of (which may include directors, future directors, financial assistance to the potential recipients as prescribed officers and future prescribed officers set out in the resolution. of the company or of a related or inter-related company) (“participants”) for the purpose of, or Special resolution number 5 in connection with, the subscription of any option, That the company or any of its subsidiaries be or any securities, issued or to be issued by the and are hereby authorised to acquire N ordinary company or a related or inter-related company, or shares issued by the company from any person for the purchase of any securities of the company whosoever (including any director or prescribed or a related or inter-related company pursuant officer of the company or any person related to to the administration and implementation of the any director or prescribed officer of the company), Naspers group share-based incentive schemes, in terms of and subject to the Act and in terms of in each instance on the terms applicable to the the rules and requirements of the JSE being that: Naspers group share-based incentive scheme in n any such acquisition of N ordinary shares shall question. be effected through the order book operated The reason for and effect of special resolution by the JSE trading system and done without any number 3 is to approve generally the provision of prior understanding or arrangement financial assistance to the potential recipients as n this general authority shall be valid until the set out in the resolution. company’s next annual general meeting, provided that it shall not extend beyond fifteen Special resolution number 4 (15) months from the date of passing of this That the company, as authorised by the board, special resolution may generally provide, in terms of and subject to n an announcement will be published as soon the requirements of section 45 of the Act, any as the company or any of its subsidiaries have direct or indirect financial assistance to a related acquired N ordinary shares constituting, on a or inter-related company or corporation, or to a cumulative basis, 3% of the number of member of a related or inter-related corporation, N ordinary shares in issue prior to the pursuant to the authority hereby conferred upon acquisition pursuant to which the aforesaid the board for these purposes. 147 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting (continued) 3% threshold is reached, and for each 3% in n the company and/or its subsidiaries may not aggregate acquired thereafter, containing full repurchase any N ordinary shares during a details of such acquisitions prohibited period as defined by the JSE Listings n acquisitions of N ordinary shares in aggregate in Requirements, unless a repurchase programme any one financial year may not exceed 20% of is in place where dates and quantities of shares the company’s N ordinary issued share capital as to be traded during the prohibited period are at the date of passing of this special resolution fixed and full details of the programme have n in determining the price at which N ordinary been disclosed in an announcement over the shares issued by the company are acquired by it Securities Exchange News Service (SENS) prior or any of its subsidiaries in terms of this general to the commencement of the prohibited period. authority, the maximum premium at which such N ordinary shares may be acquired will not Before the general repurchase is effected, the exceed 10% of the weighted average of the directors, having considered the effects of the market value at which such N ordinary shares repurchase of the maximum number of N ordinary are traded on the JSE as determined over the shares in terms of the foregoing general authority, five (5) business days immediately preceding the will ensure that for a period of twelve (12) months date of repurchase of such N ordinary shares by after the date of the notice of the annual general the company or any of its subsidiaries meeting: n at any point, the company may only appoint n the company and the group will be able, in the one agent to effect any repurchase on the ordinary course of business, to pay their debts company’s behalf n the assets of the company and the group, n the company’s sponsor must confirm the fairly valued in accordance with International adequacy of the company’s working capital Financial Reporting Standards, will exceed the for purposes of undertaking the repurchase of liabilities of the company and the group, and N ordinary shares in writing to the JSE before n the company and the group’s ordinary share entering the market for the repurchase capital, reserves and working capital will be n the company remaining in compliance with the adequate for ordinary business purposes. minimum shareholder spread requirements of the JSE Listings Requirements, and 148 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Additional information in respect of the financial statements, there have been no material following appears in the integrated annual report changes in the affairs or financial position of the and in the annual financial statements, and is company and its subsidiaries since the date of provided in terms of the JSE Listings Requirements signature of the audit report and up to the date for purposes of the general authority: of this notice. n directors n major shareholders The directors have no specific intention, at present, for the company to repurchase any of n directors’ interests in ordinary shares, and its N ordinary shares, but consider that such a n share capital of the company, and litigation. general authority should be put in place should an opportunity present itself to do so during the year, Directors’ responsibility statement which is in the best interests of the company and The directors, whose names appear in the list its shareholders. of directors contained in the integrated annual The reason for and effect of special resolution report, collectively and individually accept full number 5 is to grant the company the authority in responsibility for the accuracy of the information terms of the Act and the JSE Listings Requirements pertaining to this special resolution number 5 for the acquisition by the company, or a subsidiary and certify that, to the best of their knowledge of the company, of the company’s N ordinary and belief, there are no facts that have been shares. omitted which would make any statement false or misleading, and that all reasonable enquiries Special resolution number 6 to ascertain such facts have been made and that That the company or any of its subsidiaries be special resolution number 5 contains all relevant and are hereby authorised to acquire A ordinary information. Material changes shares issued by the company from any person whosoever (including any director or prescribed officer of the company or any person related to Other than the facts and developments reported any director or prescribed officer of the company), on in the integrated annual report and annual in terms of and subject to the Act. 149 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notice of annual general meeting (continued) The reason for and effect of special resolution Other business number 6 is to grant the company the authority To transact such other business as may be in terms of the Act for the acquisition by the transacted at an annual general meeting. company, or a subsidiary of the company, of the company’s A ordinary shares. Ordinary resolution 9. Each of the directors of the company or the company secretary is hereby authorised By order of the board to do all things, perform all acts and sign all documentation necessary to effect the G Kisbey-Green Company secretary implementation of the ordinary and special resolutions adopted at this annual general meeting. 26 July 2013 Cape Town 150 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Form of proxy Naspers Limited Incorporated in the Republic of South Africa JSE code: NPN ISIN: ZAE000015889 Registration number: 1925/001431/06 LSE code: NPSN (“the company”) Ninety-ninth annual general meeting of shareholders For use by holders of certificated shares or “own name” dematerialised shareholders at the ninety-ninth annual general meeting of shareholders of the company to be held on the 17th floor of the Naspers Centre, 40 Heerengracht, Cape Town, South Africa on Friday 30 August 2013 at 11:15. I/We of being a holder of “own name” dematerialised shares of Naspers and entitled to (see note 1) 1. 2. (please print) certificated shares or votes hereby appoint, or, failing him/her, or, failing him/her, 3. the chair of the annual general meeting as my/our proxy to act for me/us at the annual general meeting, which will be held in the boardroom on the 17th floor, Naspers Centre, 40 Heerengracht in Cape Town on Friday 30 August 2013 at 11:15 for the purpose of considering and, if deemed fit, passing, with or without modification, the resolutions to be proposed thereat and at each adjournment or postponement thereof, and to vote for or against the resolutions and/or abstain from voting in respect of the shares in the issued share capital of the company registered in my/our name(s) (see note 2) as follows: In favour of Against Abstain Ordinary resolutions 1. 2. 3. 4. Acceptance of annual financial statements Confirmation and approval of payment of dividends Reappointment of PricewaterhouseCoopers Inc. as auditor To elect the following directors: 4.1 Mr L N Jonker 4.2 Mr T M F Phaswana 4.3 Mr B J van der Ross 4.4 Mr T Vosloo 4.5 Adv F-A du Plessis 5. Appointment of the following audit committee members: 5.1 Adv F-A du Plessis 5.2 Mr B J van der Ross 5.3 Mr J J M van Zyl 151 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 In favour of Against Abstain Form of proxy (continued) 6. 7. 8. 9. To endorse the company’s remuneration policy Approval of general authority placing unissued shares under the control of the directors Approval of issue of shares for cash Authorisation to implement all resolutions adopted at the annual general meeting Special resolution number 1 Approval of the remuneration of the non-executive directors: Proposed 31 March 2014 1.1 Board – chair 1.2 Board – member (South African resident) Board – member (non-South African resident) Board – member (consultation fee for non-South African resident) Board – member (daily fee) 1.3 Audit committee – chair 1.4 Audit committee – member 1.5 Risk committee – chair 1.6 Risk committee – member 1.7 Human resources and remuneration committee – chair 1.8 Human resources and remuneration committee – member 1.9 Nomination committee – chair 1.10 Nomination committee – member 1.11 Social and ethics committee – chair 1.12 Social and ethics committee – member 1.13 Naspers representatives on the Media24 safety, health and environment committee 1.14 Trustees of group share schemes/other personnel funds 1.15 Media24 pension fund – chair 1.16 Media24 pension fund – trustee Proposed 31 March 2015 1.1 Board – chair 1.2 Board – member (South African resident) Board – member (non-South African resident) Board – member (consultation fee for non-South African resident) Board – member (daily fee) 152 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 In favour of Against Abstain 1.3 Audit committee – chair 1.4 Audit committee – member 1.5 Risk committee – chair 1.6 Risk committee – member 1.7 Human resources and remuneration committee – chair 1.8 Human resources and remuneration committee – member 1.9 Nomination committee – chair 1.10 Nomination committee – member 1.11 Social and ethics committee – chair 1.12 Social and ethics committee – member 1.13 Naspers representatives on the Media24 safety, health and environment committee 1.14 Trustees of group share schemes/other personnel funds 1.15 Media24 pension fund – chair 1.16 Media24 pension fund – trustee Special resolution number 2 Amendment to clause 26 of the memorandum of incorporation Special resolution number 3 Approve generally the provision of financial assistance in terms of section 44 Special resolution number 4 Approve generally the provision of financial assistance in terms of section 45 Special resolution number 5 General authority for the company or its subsidiaries to acquire N ordinary shares in the company Special resolution number 6 General authority for the company or its subsidiaries to acquire A ordinary shares in the company and generally to act as my/our proxy at the said annual general meeting (tick whichever is applicable. If no indication is given, the proxy holder will be entitled to vote or to abstain from voting as the proxy holder deems fit). Signed at Signature on this day of 2013 Assisted (where applicable) 153 GroupPerformanceGovernanceFinancialInformationNaspers integrated annual report 2013 Notes to form of proxy 1.5 1.3 1.4 1.2 The following provisions shall apply in relation to proxies: a shareholder of the company may appoint any 1.1 individual (including an individual who is not a shareholder of the company) as a proxy to participate in, and speak and vote at, the annual general meeting of the company a shareholder may appoint two or more persons concurrently as proxies and may appoint more than one proxy to exercise voting rights attached to different securities held by the shareholder a proxy instrument must be in writing, dated and signed by the shareholder a proxy may delegate the proxy’s authority to act on behalf of the shareholder to another person subject to any restrictions set out in the instrument appointing the proxy a copy of the instrument appointing a proxy must be delivered to the company, or to any other person on behalf of the company, before the proxy exercises any rights of the shareholder at the annual general meeting irrespective of the form of instrument used to appoint the proxy (i) the appointment is suspended at any time and to the extent that the shareholder chooses to act directly and in person in the exercise of any rights as a shareholder (ii) the appointment is revocable unless the proxy appointment expressly states otherwise and (iii) if the appointment is revocable, a shareholder may revoke the proxy appointment by cancelling it in writing or making a later inconsistent appointment of a proxy and delivering a copy of the revocation instrument to the proxy and the company, and the proxy is entitled to exercise, or abstain from exercising, any voting right of the shareholder without direction except to the extent that the memorandum of incorporation of the company, or the instrument appointing the proxy, provides otherwise. 1.6 1.7 A certificated or “own name” dematerialised shareholder may insert the names of two alternative proxies of the shareholder’s choice in the space provided, with or without deleting “the chair of the annual general meeting”. The person whose name appears first on the form of proxy and whose name has not been deleted and who attends the meeting will be entitled and authorised to act as proxy to the exclusion of those whose names follow. A shareholder’s instructions to the proxy must be indicated by the insertion of the relevant number of votes exercisable by that shareholder in the appropriate space provided. Failure to comply herewith will be deemed to authorise the proxy to vote at the annual general meeting as he/she deems fit in respect of the shareholder’s votes exercisable at that meeting, but where the proxy is the chair, failure to so comply will be deemed to authorise the chair to vote in favour of the resolutions. A shareholder or his/her proxy is not obliged to use all the votes exercisable by the shareholder or by the proxy. Forms of proxy for Naspers N ordinary shares must be lodged at or posted to the transfer secretaries of the company, Link 1. 2. 3. 4. 154 Market Services South Africa Proprietary Limited, 13th floor, Rennie House, 19 Ameshoff Street, Braamfontein 2001 or PO Box 4844, Johannesburg 2000. Forms of proxy for Naspers A ordinary shares must be lodged at or posted to the registered office of the company, 40 Heerengracht, Cape Town 8001 or PO Box 2271, Cape Town 8000. Forms of proxy to be received by not later than 11:15 on Wednesday 28 August 2013, or such later date if the annual general meeting is postponed. The completion and lodging of this form of proxy will not preclude the certificated shareholder or “own name” dematerialised shareholder from attending the annual general meeting and speaking and voting in person at the meeting to the exclusion of any proxy appointed in terms hereof. An instrument of proxy shall be valid for any adjournment or postponement of the annual general meeting as well as for the meeting to which it relates, unless the contrary is stated therein but shall not be used at the resumption of an adjourned annual general meeting if it could not have been used at the annual general meeting from which it was adjourned for any reason other than that it was not lodged timeously for the meeting from which the adjournment took place. A vote cast or act done in accordance with the terms of a form of proxy shall be deemed to be valid despite: n the death, insanity, or any other legal disability of the person appointing the proxy, or n the revocation of the proxy, or n the transfer of a share in respect of which the proxy was given, unless notice as to any of the abovementioned matters shall have been received by the company at its registered office or by the chair of the annual general meeting at the place of the annual general meeting if not held at the registered office, before the commencement or resumption (if adjourned) of the annual general meeting at which the vote was cast or the act was done or before the poll on which the vote was cast. The authority of a person signing the form of proxy: 8.1 under a power of attorney, or 8.2 on behalf of a company or close corporation or trust, must be attached to the form of proxy unless the full power of attorney has already been received by the company or the transfer secretaries. 5. 6. 7. 8. Where shares are held jointly, all joint holders must sign. 9. 10. Dematerialised shareholders, other than by “own name” registration, must NOT complete this form of proxy and must provide their central securities depository participant (CSDP) or broker of their voting instructions in terms of the custody agreement entered into between such shareholders and their CSDP and/or broker. 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